Theresa is very helpful, ask her questions or suggestions and she will help you out. She also lets you know what would be a better fit as far as pricing goes. Example would be weather to use a Lyft or a Uber. Check in was super easy. The only reason that I gave it a 4 out of 5 stars for the price was because it was not as close to the strip as I pictured and the area is slightly sketchy.