1.) Cleanliness - I would rate low. What I saw was not a result of just one poor cleaning. Hair, calcified shower heads, dust on walls and fixtures.
2.) Communication - Although response time was satisfactory, when instructed to reach out to housekeeping, I couldn’t reach them to help after multiple attempts.
3.) Inconsiderate - After providing clear pictures to the host of the issues, and not being able to reach housekeeping, I requested a refund. The host responded by saying they couldn’t provide a refund and I needed to contact Airbnb. So I did. After Airbnb did a short investigation I was issued a refund. It took over 6 hours to get a cancellation, refund, and move to a new hotel.
I only wish I could share pictures of my experience. They would speak for themselves. I will not stay here again.