Room is nice enough, but the service is awful. Yes, you are charged $200 at check-in which is returned to you at check-out. We showed up a bit before 5PM and our room was not ready. Apparently, it had not been cleaned up yet. Front desk said they would call us - they didn’t. We had to wait at the check-in line, again. We asked if it was ready, they said yes. We waited about an hour.
We get upstairs and our luggage isn’t there. Kids are hungry, thirsty, tired. We call the front desk. They apologize and say it’s being dropped off to us right away. Great! Except, 5 minutes later they call us back asking us what our luggage looks like because they can’t find it. We waited over an hour for our luggage. We lost the whole first evening of our stay due to bad service. We were just planning to enjoy the pool for an hour, but by the time we finally got settled in the room the pools were closed.
With no valet available, it’s an extremely long walk from your car to your room - we had kids with us. At the end of the day, you get what you pay for...