The place had a lot of wear and tear everywhere. There were several broken things when we arrived. The couch looked dirty and had so many stains, we didn’t feel comfortable enough to sit on it the entire time. Overall, the place did not have a clean or comfortable feel. The lighting was so dim, it was difficult to see. Of course if you open the curtains it helps, but if you want privacy with them closed, good luck.
I would rate communication negative if I could. This was absolutely the worst communication I have received from an Airbnb host. Essentially it was no communication, and the feeling of being ignored. The jacuzzi tub, which was one of the driving points for picking this place, was missing the drainage plug. I sent several messages through Airbnb, text messages, phone calls, and even asked the front desk to try to reach the hosts, and help us resolve the issue, and NOTHING. Didn’t receive a single response from them except to tell us to clean up the place before we leave, even after I know my message was read. As a host this is pretty unacceptable.
The only positive thing was the view. Location is the 16th floor and gives you an amazing view of the city lights all around.