I booked Rob’s place for two nights on a recent trip. Check in was no different from checking in at a hotel. Complementary valet was very nice, front desk had my reservation. Ran into a slight issue as they were still cleaning the unit when I arrived at the room. I contacted Rob and the communication and response was good. I told him I booked the room mainly to sleep in the afternoons and he was understanding and took care of the situation. Unit is well appointed, spacious, and nice views from the balcony. Coffee maker and refrigerator are a very nice touch, especially on the strip. All in all a good trip!