The customer service was great! The location was good. Only a $15 uber ride to the strip (15mins). Walkable to several restaurants, a sports bar, mini mart and nail salon. At first glance house seemed clean, but as we went up stairs a strange odor was noticed. The second floor was a bit run down. Had to keep bathroom vents on to help with the smell. Not sure what it was? Sewer possibly. Overall just an ok place. Clearly owned by a large rental firm as nothing is updated. Many outlets upstairs don't work. Half the outdoor lights are burnt out. Just feels run down. Would not stay again only because there are hundreds of options and nothing about this place stands out, lots of small issues added up. I referred to this place as "death by a thousand cuts". Not one thing sent us packing or even motivated me to contact the rental agency. Hot tub was not clean and low on water. That was the most disappointing. I will say this home in no way ruined our vacation and we had a great time!