Communication was incredibly difficult and there must be some kind of automation messaging because if I had messaged about an issue twice, I'd get a reply back asking me how my stay was going. I had to personally text to get an answer and the stated assistance of 24/7 wasn't actually available. We were there 4 nights and 2 of them we had to listen to beeping low battery fire alarm. I lost confidence bringing up any other issue or question because I felt like I wouldn't be listened. Sure enough, when I mentioned dog poop in the driveway and sidewalk, I got an automated response saying it was time to leave a review from the host.