Communication was great, Kristen responded quickly to questions or concerns. She clearly communicated house rules. However, we were disappointed by the condition of certain things in the house. The kitchen was quite unclean (stove, oven, kitchenware). We had to wash utensils before use because some had food residue. Beds creaked when we laid on them. BBQ amenity was inaccurate. The listing made us feel like the home was a bit more updated than it was. All that aside, the house was in a very good location for going to the Strip and had plenty of space for everyone.