Valentin is a great, very responsive host and the suite is as pictured. The issues we had were entirely with Vdara, and due to the overall culture amongst their staff to generally not care at all, we will not return to Vdara in the future. It's truly not Valentin, it's the unfortunate way in which this owner suite is structured within the hotel. The hotel staff go out of their way to "miscommunicate" so they don't actually have to do anything for the guests staying in the owner suites. Don't try to use the business center services, they'll give you the wrong address. Don't ask them to reserve you Aria pool time, they'll say they did, but won't. Don't ask them to send up any supplies, they will bring you pots and pans without utensils. A coffee maker? - LOL - unheard of, why would you want that when you can buy $16 coffees in the lobby. PS - the refrigerator DOES HAVE a built in water filter inside of it to save you from $10 waters at the lobby market. Just all of Vdara wasn't the vibe.