The instructions on how to communicate was very clear. I didnt get the actual room booked..I upgraded upon arrival due for better view and space. Only thing with the hotel was thin blankets on hotel bed. The telephone to contact front desk did not work. And also when getting in touch with front desk for extra blankets, I was told that they are limited and would reach back out. They never did. I turned heat on 80. But it didnt work. Overall I like the suite view. This review is not for this actual suite I originally book..(again) I updated upon arrival.