This penthouse is stunning, to look at. However, in terms of function and location, I don't recommend it. First off, the Palms hotel is really sketchy. The other guests are sketchy and shady and I would never stay here again simply because it's in the Palms. But the problem is also with the penthouse. They try to sell it as LUXURY, however, everything is broken, so definitely not a luxurious experience.
First of all, there was urine on the pillows on the couch, literally was wet and smelled of it. I mentioned this to the host and the host didn't care, COOL, super luxurious huh.
The jacuzzi light was also broken so don't expect a lit up jacuzzi at night, what a shame.
There is no ice machine in the penthouse, nor in the hotel. Everything is broken here, from chairs (my friend was sitting in a chair that just toppled over because it was already broken) to some of the curtains are jammed and won't move.
The carpet has exposed nails that hurt, overall the room is not well maintained at all. What a shame because it's so beautiful. The stereo also doesn't work so bring your own speakers for music.
They advertise a queen bed and king bed in 1 room and a king bed in the second room. However, the queen bed is a rollaway bed, not an actual bed, it's tiny and looks to be a full size, not an actual queen bed.
What really pissed me off is the countless messages I sent the host but was completely ignored. They DID email us the day we checked out and asked for a 5 star rating LOL. Horrible service Cassandra and Bryan, I wouldn't stay in any of their listings ever.