While a nice rental in a good location, it was not ready for guests when we arrived. There were multiple broken chairs, a badly ripped bedroom comforter (looked like damage from a previous guest's dog), and no dish or laundry soap or kitchen towels available. When we brought these things to the owner's attention, he blamed the cleaning company for not notifying him and for not properly setting out the necessities, while simply offering us a verbal apology. The apology was appreciated, but I felt more was in order, considering the circumstances. The owner also indicated that we should have told him sooner, but we were visiting over a busy holiday vacation where we were focused on spending time with family that lives in the area - and not the neglected aspects of our rental. We notified the owner of the issues at the end of our stay. I hope they have hired a new management/cleaning company.