Ly is very polite and kind. We had trouble getting in with the code and she wasn’t available at the time that we tried to check in, but we found a way to get in. She didn’t answer at first due to her being at work, but she did accommodate something and sent her cleaning lady to fix the problem. Her house is very cozy and roomy. It’s very lovely, not far from the strip but not to close where you hear all the noise. Perfect distance and it’s a quiet neighborhood. Ly was very understanding and had very well communication with any problem we needed. I’d recommend her place if you want something close but quiet from the strip.