Leaves much to be desired
We really wanted to like this place but it fell short of what is shown in the listings pics especially given the price. If you’re there to party and be out of the house most of the day or just need a place to crash, this may be OK for you. We were there dealing with a very delicate family situation however and had to bring our kids.
Definitely not family friendly and the host refused to make the situation right placing the blame on everyone else and never taking responsibilty. Before the host tries to say that I never brought up any issues with them, I did the first day we where there, and all they said was “ Thanks for the heads up”. After that I knew there was no point in addressing the many issues we kept finding in the home. When I did bring up the fact that one of the chairs had broken while K was sitting in it and I was injured, they again took no responsibility. Luckily it wasnt my 2 yr old or mother in law that it happened to otherwise it would have most likely ended in a trip to the ER.
Also they said that had they known while we were there, they would have sent someone to look at all the issues. Uh hello COVID, we didn’t need someone in the house every time we found something wrong. This should have all been addressed and fixed prior to any guests arrival.
That being said, here’s what we liked about the house.
Pros:
Open floor plan
Nice kitchen with basic essentials
Big and newer model fridge
Driveway with garage
Plenty of seating on sofas, couches
Washer & dryer
Covered patio with string lights
Big walk in closet in master
Full length mirrors
Extra Seating & tables in master
Chairs in guest rooms
Cons:
Multiple burned light bulbs throughout the Master bedroom
Water pressure and hot water issues in master bathroom rendering it useless to shower on our last 2 days
Beds could use replacement but were ok
Older home so floor beds creek a lot which sucks when you have kids napping
Thin curtains that didnt allow for much privacy and let in heat during the day with no blinds whatsoever
3 thermostats so temps varied throughout the house from hot to cold
No option of minicrib or PNP
No option for a gate for stairs for kids
Master bedroom is connected to Sunroom which has a glass door that can be accessed from outside huge safety issue and not described in description of house
Sunroom did not have a curtain as is shown/represented in pics so we could not use that room
Kitchen window also had no curtains which at times would have been nice especially at night given how dark the outside is
Grout in guest bathtub was cracked and peeling
All showerheads were full of soap scum build up
Master bath has 2 showers but the stand up one was filty and couldnt be used
Pool was dirty the entire time we were there despite being told a maintenance person would come during the week
Patio furniture was dirty and we were not able to sit on it
Furniture has not been maintained. I sustained a fall from a wooden dining chair that broke on our 2nd to last day while I was holding my daughter. I have neck and shoulder pain and bruises on my arm. When I notified the homeowner they replied with Oh im so sorry that happened to you! Don’t sit on wobbly chairs. We don’t know of any issues unless guests or cleaning/maintenance crew bring it up. This is the first we’re hearing of this.
Upon checkout you are asked to remove linens, take out the trash and do the dishes. What the heck are you charging a $260 cleaning fee for if youre asking your guests to do this??
Anyway, I hate ever giving a bad review but its the truth of what we experienced. Had someone else brought up any of these issues in their reviews, I would have not booked this place. We would much rather stay in a hotel on the strip for the same amount knowing we are guaranteed a top notch experience like we have always done in the past.