These people are sooooooooooo Rude, Smug Arrogant dismissive unprofessional condescending and liars! They claim to have released my resort deposit back to me the day I left yet two days after I left I called in to ask if they could double check because the funds had not been released they stated that they had verified the funds had been released and they were going to send me an email yet two days later no email called back and find out they had never even started the process to initiate the release of my funds someone in accounts of receivable was then able to release the $100 yet that isn't even the macest for my overall complaint the fact that they're sink and shower did not drain was disgusting and the fact that people were lying dismissive and unwilling to help me because I was in a financial jam the manager then claimed he was going to issue me a one night's stay refund which in Airbnb they said would have occurred within 24 hours given the form of payment I used and it is now three days later and I called the hotel asking them about these funds and one they claimed after speaking to the front desk that the rep actually issued a refund for a fee I was never charged then refused to admit or not admit but give me back the information in regards to transaction ID and amount refunded so that I could have Airbnb locate this supposed refund they issued so if your ever in Vegas do not I repeat do not let these people get your business they do not value it and are unworthy of any of our business