Communication was extremely responsive. The limo was a nice touch to the trip. I liked the location of the palms place. Very easy to get to other hotels using uber. You didn’t have to walk far at all to get to the uber pickup when you compare to the bigger hotels on the strip. The room was pretty big and there was a lot of room. The best was externally comfortable and the size of the bathroom was huge. I ordered room service almost everyday. It was extremely good and delivered fast. Next time I come to Vegas, I will for sure book again.