4 out of 5. Ying was great . Super fast on communication. Had to only give 4 stars in cleanliness because one of the bed had stuff (not sure what it was and don’t wanna know) on the pillows and sheets but I have a 4 instead of a 3 because they were very fast to come clean it and change the sheets. One of the beds was pretty hard and uncomfortable. Other than that it was a good experience.