Read full Review! I’ll start by saying wow! Room was as pictured, super gorgeous, spacious and great prices. However, an hour prior to our arrival, I contacted the host asking for a earlier check in time. She happily obliged, said we could check in at 3pm no earlier, since the cleaning crew need that time to get the room ready. So now 3pm arrives and we go to check in BUT our information isn’t in their system. At 3:07pm I make my first attempt to contact the host about the issue, no answer. I text, I call. Silence. I reach out to Air bnb support who also tried to reach her (2 different representatives for Air bnb). They also get no response. Then I contact the emergency third party company that handles this booking. By this time it’s 10 minutes till 4pm and finally they were able to get ahold of her. After letting the host know this was unacceptable, she replied, “ check in usually isn’t till 4pm”. To which I replied that we had agreed that an early check in was available and not to make excuses for their mistakes. Now once in the room we were stunned. The place is absolutely beautiful, exactly as pictured, what a dream! However it wasn’t set up completely. The tv wasn’t plugged into the cable box and Ihome not plugged into the wall. On top of that there was a black and mild cigar butt along with black ash marks on the patio. To top all of this, once home, I noticed several bug bites on my legs 🤦‍♂️