Peipei is very fast and responsive to messages. We kept in contact the entire stay. Whenever we had an issue it was quickly discussed over. However, half the light switches didn't work and we found trash in or around the bedrooms and common areas. The street was also under construction and getting in and out was a little harder for Uber drivers to get to us as well as driving ourselves. Aside from that the place is very spacious and it's in an overall good area. Better for a quiet retreat. The homes are close to others so it's important to be mindful if you are planning to stay here. Hope future tenants have a better experience. Peipei was very nice and her home was a good accommodation for my group size.