Pros:
- clear and concise communication
- detailed check-in and check-out instructions
- accommodating to late check-in (my flight was delayed multiple times and Cyd had no issues leaving some lights on along for me to check-in safely)
- extremely clean
- very spacious
- good location
- clear labeling around the listing
- great temperature for the air conditioner and amazing ceiling fan along with it
- safe (I was a solo traveler)
- I could go on and on about pros, but I will stop here :)
Cons:
- None, really!