Communication was poor. We asked to check in early multiple times and the question was ignored. The day of they said our room with be cleaned first but it still was unclear if we could check in early. This made it difficult to make set plans for the day. Great location right on the strip. The rooms itself needed a good cleaning. Our feet turned black after a few minutes of walking barefoot. The shower door didn’t close so 8 girls had to use one shower. If you plan on using the cosmo pool make sure you put your names right when you check in. We were unaware and both days we tried they had an excuse of why we couldn’t go. Hopefully they address most of this for future stays.