Ryan’s place is comfortable, but not 5 star (especially in Vegas where affordable 5 star is everywhere).
Pros:
- connected walk way to MGM and TopGolf
- two bathrooms
- Full kitchen
Cons
- Cleanliness: walking from the bedroom to the bathroom I got shards of metal stuck in my bare foot. When we turned on the lights, we saw these shards were common. The ice bucket was full of melted ice and there was a pill bottle in the dishwasher. Seemed like it was just surface cleaned, and not addressed after contacting Ryan.
- Check-in: The post says key pad, but that’s not the case. The signature is the same entrance as top golf and gated. It took us about 20 minutes to just get in the gate then another 15 waiting in line to check in. Luckily Ryan told us the correct tower because the gate told us incorrectly.
- Parking: I drive an EV so always check before staying some where. The website foe the signature says chargers are on the second floor of self parking. I asked the desk during check-in and the person was quite dismissive and told me to ask valet. We asked valet who was also dismissive (although not critical since we were self parking). We asked the guard at self parking who had no idea and recommended we pay $25/night at the MGM. Needless to say, there was no EV charging and we drove somewhere else to charge.
- Check-out: You’re given a hotel key like a normal hotel which says 11am check out. At 9:30 the cleaning team began knocking on our door. When I went to see who it was, they ignored me. At 10am Ryan began texting me. I then realized check out was 10am, not 11 like stated on check in documents (although it is stated on post).
- Safety: The smoke detector was torn from the ceiling with a plastic bag around it. Again, not remedied during our stay after notifying Ryan. We were told the hotel can’t help us with anything since it’s an Air BNB
The room was comfortable and the balcony was the selling point for us. However, far from 5 stars from check in to check out.