Thermostat could not be set below 75 degrees. Pool was not open for use, and apparently has not been all summer. This should have been disclosed, or at least a discount provided because the pool was a main feature for selecting this place. No kitchen towels and one bath towel per guest provided. When I asked if we could get more towels (because I didn’t see two more towels in the laundry room) that started a rant from the host in which he asked if I was calling him a liar (because we only saw four towels) Al is very difficult to communicate with. We tried to resolve a misunderstanding with him about a guest and he was irrational, unprofessional and even offensive over the phone. He told us he was canceling our reservation without refund and we needed to be out by 7 PM or he would have security escort us and call the police for trespassing. We were three mothers with three teenage daughters here for a basketball tournament. He used threats and intimidation that caused us to feel unsafe staying at his property, so he got his wish and we had to vacate. He told us he had a security report on one of the guests, but when we checked with security in their report logs, there was no such report. Nothing was damaged, there was nothing wrong. There are cameras and Al watches your comings and goings—that is his security report. We three women have never experienced such inhospitable treatment. Do not rent from this man.