Laura was prompt in delivering her response. Unfortunately, the whole trip was a wash. I had a family emergency that left me in able to attend my reservation. All I could do was describe in honesty, the situation at hand. Prior to my information she has provided me with a location of a key, a clear description of my room, and the ground rules of the house. All though I wasn't able to visually see the place, I know after her response that she is a kind warm hearted soul who truly just wanted to make sure I was okay. I thank her for her hospitality and hope I can stay with her in the future.