After driving for over 5 hours, my husband, my son, and two of his teammates, arrived at another airbnb property, that we had reserved, only to find it in less than substandard condition. It was almost 9:00pm, and I was in a panic, to find them alternate lodging for their weekend sports tournament. I sent a message to Roth, and her co-host, (Cheyenne) responded almost immediately. Cheyenne, was extremely helpful, professional, communicative, welcoming, and most of all, genuinely caring about our situation. I was so thankful, when said that she would be able to help us! After advising me that she would head over to the property, to insure that it would be ready for us, she messaged me, that her place was ready to accommodate us. I can't thank her enough! The place was perfect! My husband, son, and his friends, had the BEST stay, and a great tournament weekend, thanks in part to Cheyenne! Without a doubt, we would highly recommend this place, and would absolutely stay here again.