Good value stay. The disappointing part was some passive aggressive communication after they asked for feedback and asking for a chance to “make it right” if there was anything we we’re unsatisfied with.
As someone who sleeps on their side and prefers firmer beds, one of the beds and pillow sets were too soft and caused my neck to be stiff and in pain for days. I mentioned this when they asked for feedback thinking they might share some advice like telling me which bed or even couch might be more suited for me. Instead Pat said only I complained about the bed and made it sound like I was ridiculous for thinking so. He suggested that we all leave and find a different place (at 11:30pm!) if I was so unsatisfied. I told them the objective truth-that my neck hurt and I found the bed uncomfortable. I was met with unhelpful responses and an unpleasant interaction which soured an otherwise decent stay.