We were here for a month in between homes. Most everything about this Airbnb was satisfactory. I did wash the bedding and put a sheet over the couch when we first got there. The coffee maker did not work but Helen just had us purchase another one and reimbursed us.
The only MAJOR issue with this place is the neighbor above us. We had several issues with him. He is constantly pacing his apartment screaming and yelling like he’s yelling at someone but he is alone. This happens at ALL hours of the day and night. We didn’t sleep much. And he even threw used or wet tissues onto the hood of my car which was parked in the assigned parking spot out front of the apartment. I don’t think he’s lived there very long as previous guests did not have a problem. We had such a problem we called the nonemergency metro twice in one month that we stayed there and we moved out a few days early because this guy was making me nervous! According to the office metro has been out four times to this person’s apartment.
Before we checked in Helen was not very good at getting back to any messages that were sent but once we got in she responded pretty quickly until the very last day when I sent her a message about the incident that happened on the day we moved out. She’s still not responded. And that was on 12/28.
I would definitely not recommend this place as long as that neighbor is still living there otherwise everything was good.