Jack and Lillian were amazing communicators, greeting us in a friendly fashion and assuring us they were available if we needed anything. Check in instructions were perfect and we had no difficulties. The apartment was perfect for the two of us. It was spotlessly clean and had everything anyone could want. We felt very safe with the security guard at the gate. The apartment is so conveniently located we agreed we’ll try to utilize it as our home away from home whenever we visit Las Vegas. Highly recommend.