at check in your eyes to charge $300 to your card for hold for hotel fees also they do not come in service your room it is a $50 charge every time you ask him to come in and clean up for you and they will not let you use any cleaning supplies the room is very clean the hotel though just to let you know bring snacks and things that you need for your room there are some vending machines but they are pretty expensive and there are no pop machines that work on none of the floors Waters provided at the front desk and it was just a complete Joy the only negative remark I have is that I couldn't use cleaning supplies I was there five days but I refuse to pay $50 to vaccuum so I just went to the local Family Dollar and cleaned up supplies we don't smoke or drink so it was very nice and comfortable and very relaxing stay definitely would have booked with them again