I thank Ami for opening her home to me and my family. This was my 1st time staying at an airbnb and I loved it. It felt like a home away from home. It was perfect for me and my family. Ami helped me with the process from beginning to end. She communicated to me very rapidly, clearly and effectively and was so patient with me. I just want to thank her for assisting me and my family in having an outstanding vacation.