The owner, Lauren was very helpful and open to our questions over the messages. She was flexible with the Check-in time too. The front desk clerks and the room service people were very helpful and friendly. The room is much bigger than it looks from the outside of the building. I stayed at the master bed room and it was very spacious and its bed was very comfortable. The living room and kitchen was open and had several good size tables, a bar counter and many chairs so that was perfect for spending time with my family and friends. At night, the rooms was pretty quiet even though the place is located close to the busy part of the city. The sofa-bed in the living room was very useful too. Had a wonderful time! Thank you!