This host somehow forgot to send the hotel my name and info and also forgot to provide me my confirmation number to my booking, so I travel from out of state there just to be waiting at the front of the line with no clue whats going on. I ultimately had to purchase a different room directly from the hotel and and when i ask for refund this host denies any responsibility since they sent the confirmation hours later after check in and the hotel charge them for the stay. RIDICULOUSLY POOR SERVICE