This house is beautiful and the location is perfect. However, we could not stay because we waited for hours after a long travel day for someone to clean the house, which no one did. This put us in an incredibly stressful situation to try and find a new place to stay that was clean. We had to chat with support all night and hardly heard from the host. We are now paying much more than we would have at this house. This is a lose-lose for all of us. Overall, this was very unprofessional and inconsiderate to guests who already paid in full.