me and my kids arrived and a lady had a red robe on with botox she answered the door because the code didn't work. I book another airbnb now this host just took my money and said no one was there. He called me a liar and robbed me. he didn't even have the decency to give half of my money bac. its Xmas and this incident has left me sad really sad. I've decided to get an attorney to help me with this matter and get my money back one way or another.