room was nice. staff was friendly. check in was easy. VALET IS A NIGHTMARE. Don't bother renting a car if you're staying here. we got the runaround after arriving bc the valet was full (a problem we saw every day of our stay)
Taxi/Uber was fine while we stayed. we turned in our car early bc we had to park at MGM and take a shuttle. once we got to the MGM and parked, there was no direction as to where the shuttle would be. we had to walk around forever to even find a staff member to ask. even the people directing traffic were unsure about where the shuttle came or how often. streets that led straight to the signature were closed randomly so the driver had to go way out of his way to even get us to our hotel. this hellish process added over an hour to us getting to check in to our room. I don't know if I would stay here again. The host cannot control this problem, however it should be disclosed to guests so they don't waste their time and money on a car that's essentially useless. Very far from anything, even just a food court. Starbucks closes early and is closed some week days which was also a bummer.