the host was very responsive and easy to work with and when the internet didn't work she immediately got on the phone to help resolve the internet issue and was successful within 30 minutes.
I also was able to get an early check-in and she was very responsive and helpful.
if you are a light sleeper be aware of the upstairs neighbors as you can hear them walk around which was rare but if it's something that would bother you, you would be aware of it.