Out of my many airbnb stays this one was the biggest let down, especially for a superhost.
The good:
- The co-hosts were quick in responding to my messages
- The neighborhood was quite and the parking space is covered and well lit

The bad:
- We were given the wrong door code and had to wait for the correct one.
- The cleanliness was mediocre. There were big stains on the living room carpet, the closets were filled with old yellowed pillows, and there was trash on the balcony from previous guests
- The water to the house was shutoff during our first night there and for half of our day in the apartment we had no running water, couldn't shower, or use the toilet. This wasn't the hosts fault but the they didn't handle it well. When we didn't have a resolution or any answers after 4.5 hours we asked for a refund but the host wanted us to wait for a plumber to come check it out. The water came back on shortly after that. The host made no further offers to refund or compensate us.