From the moment we booked, Soo was amazing! I was planning a surprise trip for my husband and needed to have an item sent ahead of time. Soo was more than accommodating in accepting and delivering the package for me when we arrived.
On our trip in, we appreciated the ability to use the messaging app here to keep updated on how to check in since we had a delayed flight, and didn't arrive until after 1am, despite scheduling for just after 10 when our plane was scheduled to arrive. We were grateful that Soo was there to help us check in regardless of the late arrival. It was a lot to take in so late at night (and I am positive we forgot at least one or two of the things she mentioned, like when check out is) but we were grateful to have all the information we needed for our stay. That included where we could do our laundry in the building next door and how to check out with the lock box when ready if she wasn't there to accept the keys directly.
It was extremely wonderful when I realized I forgot to pack my ibuprofen that I was able to find Tylenol in the kitchen as I arrived with the start of a migraine. There were several baskets around the room full of random necessities. I really appreciated the little individually wrapped Neutrogena makeup removers. Unfortunately when I ran out the last day before we left, I didn't want to ask for more but found the ones in the little toiletry kit under the bathroom sink so was happy until I realized those are essentially dry alcohol wipes 😬 I legitimately rubbed my face off with it on two spots by my mouth. That's on me for still wanting to get the makeup off though but I figured I would save you that before opening those ones because they are not remotely the same as the blue ones in the closet!
There was a variety of different snacks, treats and meals. Even drinks and a bit of alcohol too! All of it donation based for the next person which was a nice touch for sure when we weren't sure where to get something quickly nearby.
My husband and I were in Vegas for a few very different reasons, one of which was to camp under the stars which I am happy to say we did accomplish that dream 💖 We purchased a new cooler and an air mattress for our trip and decided to leave them in case anyone else wants to camp in the future so they don't need to buy them themselves as well. Even if we hadn't though, Soo had a small cooler available too! She really has thought of everything! Absolutely deserves the "Superhost" rating! I can't think of anything that could have been done better than it was and for a set of first time traveler's that made a world of difference to us!
If you're reading these reviews debating whether or not to stay, consider this statement before booking... this is someone's *home* and located in a neighborhood so if you are in Vegas for the "What happens in Vegas" mentality, stay in a room downtown. If you're looking to be in town but not in a party 24/7, if you're quiet, respectful people and looking for a quiet place to unwind, relax, and act as homebase, stop looking at reviews and book now, you found your rental!