Here is what we wrote to this host everybody….DO NOT BOOK with this individual . You can feel free to do so , after reading this. But I wouldn’t.
We booked a reservation on April 11th for a trip that was very dear to me and my husband. It was our first time coming to Las Vegas. But because of your complete lack of professionalism , our first trip to a city we’ve never been to, was ruined. We where left to walk the streets of Las Vegas , with all of our belongings , into the late hours of the night , with no sleep. Your instructions where unclear, misleading and inaccurate . The Hotel didn’t even have our reservation to begin with. We paid a little over 8 hundred dollars to be homeless as soon as we got to Vegas. You robbed us of our first experience in what was supposed to be something magical for me my husband. You where unavailable and non responsive until Saturday afternoon and we got here on Thursday evening. Words cannot complete express my frustration , anger and utter disappointment . I felt scammed and humiliated. Thank you for my worst experience ever on Airbnb in the many years of using the app. I am STILL dealing with aftermath , with Airbnb , because of your incompetence , as I’ve had to be on the phone with them constantly to get the matter resolved. I also had to come out of of pocket with Other funds . I can only hope, you don’t go on doing this to people.