After unsuccessfully attempting to solve issues with on-site manager for "Breezy" or Rodney via Airbnb messages, this is my only poor review in 3 years with somewhere near thirty, forty different stays/hosts/bnbs.
TLDR: I'm not sure why this listing is available to book without proper overhaul of the apartment itself, cleaning staff, and cleaning staff requirements.
The pros:
location
security on site
bed is comfy
shower, laundry, fridge in working order
I believe the fire alarm is in working order
The cons:
I have left out any issues solved between the host and I after additional housekeeping services.
I am unsure the door code is changed between guests.
Inaccurate listing. Listing states unit could be on any floor, but the host's manager let me know they have three units. One, the single bedroom we were in on the third floor. Two, the unit directly below us, same floor plan, which is in full blown construction. The third unit is a three bedroom. This leaves floor 2 and 3 once the other apartment construction is finished. Only floor 3 for now. Deceiving at the least.
Dirty. So, so, so dirty that an extra HOUR of requested housekeeping while we waited in the parking lot did not solve the issues. We officially checked in three hours late despite being on site at 3:05pm. At least then, the apartment smelled like cleaner.
Hair everywhere.. shaved facial hair stubbs, I think. I honestly hope. In every bathroom drawer, inside mirror and base vanities, the middle of the floor, the corners, the outside and tops of clothes washer and dryer (which are across the apartment and thru the kitchen), even INSIDE the dishwasher and refrigerator. Somebody else's hair in the piece of equipment that SHOULD have been used to sanitize the kitchen utensils prior to arrival.
I can confidently say the front of both kitchen and bath cabinets, inside of cabinets, all light switches including entry switch, fan / vent covers had not been cleaned in literal months. I swiped my hand down the vents, across switches. Hallway vent specifically had well over 4 millimeters of hair built up. I even used their beautiful, seemingly clean towels to wipe up some of the grime to ensure these items weren't just old. I did not expect the black. I then used paper towels to continue swiping chunks off walls, the appliances, hair and grime from everywhere. The dish drying rack and sponges were stored under the sink.. the dish rack was gooey. The dish sponges were inside of it. After we wiped down the front of the clothes washer and dryer with our own cleaning supplies so we could use them, I noticed the corners where the door meets the washer were black with neglect. I didn't even try to clean that area. Takes me half an hour to get my washer hinges clean at home and at this point I'm exhausted with all that has gone wrong. Again, can confidently say it has not been cleaned in months.
The only surface I can say MAY have been wiped down were kitchen counters. Bathroom counters seemed clean enough, minus the last person's hand soap drops below the dispenser. Coffee table and nighstands not on that list.
This listing had 4.7 stars when I booked and checked in. I scrolled thru plenty of reviews to ensure comments about cleanliness were on par with my standards... my 4.7 star standards. If the host's manager hadn't told me they ONLY have certain units, I would assume these reviews were left for an entirely different apartment.