I booked this room for my daughters 11th birthday. The host does not respond within 1 hour, more like 48hrs. I found that the balcony was locked and unable to be used. The host offered to cancel with full refund two days prior to check-in (4th of July weekend) which there weren’t any other sufficient listings for that week that were in my price range. The pool closed at 6pm which was not in the House Rules. Frequently smelled like gas so much so security came up with a specialist twice to “inspect the room”. The Valet was closed so everything was 10x harder to bring up. No extra towels or blankets were given when requested. Furniture was damaged upon approval. It was just a mess of a stay. I wouldn’t be so upset if it wasn’t a special event.