Tanner was amazing. Nothing wrong with him. He's super helpful and patient. The hotel itself messed up and didn't realize there were new guests coming in so when we checked in, the place was trashed by the previous people. I enjoyed my stay but it took over an hour for housekeeping to get to us unfortunately. Tanner offered credit for the inconvenience and I am so thankful for that. It was just the hassle with the hotel that made the stay less than favorable.