Came to Vegas to celebrate my birthday. At the time of my arrival, I’d messaged the host to confirm check in; no response. The front desk had “trouble” running three separate cards and did not do more than turn me around. I sat in the lobby for three hours before leaving and having to find a last-minute stay before hearing back from the host, yet nothing helpful was done. I wasted nearly $200 on a room I never step foot in. I’m extremely disappointed in the front of house staff and the communication skills with the host.