If you have clinically significant back and neck issues, the mattress and pillow will cause a very uncomfortable night. Mattress and pillows were too soft and did not offer any support whatsoever. The mattress was quite bouncy. Otherwise communication with the hosts was very good. I was well accommodated for my late evening arrival. The bedroom was large and spacious and very clean. Nice large bathroom vanity. The water pressure in the shower was amazing! Toiletries were provided. Thank you.