Check in/out very easy. Deric is quick to respond to any questions. We really liked the Lake Las Vegas area…very quiet and beautiful scenery. Pool is nice, but needs more umbrellas. Gym was decent too. Proximity to village restaurants was good. I highly recommend Luna Rosa’s. Hugo is a fantastic waiter and food is wonderful! Security is good, codes needed to access everything. Loved the garage pass. Recommend using. This condo makes a great base for day trips during your stay.