The house is beautiful and the pool is over the top. We had issues with the refrigerator not cooling and 1 of the A/C units not cooling. There are other A/C units in the house, so the house was still comfortable. David was on top of everything and had a loaner refrigerator sent out the same day and the A/C tech out the next day (broken belt had to be replaced).
David and Alex both responded very quickly to all inquiries and issues. They were a pleasure to work with.
The family loved the house. We were there for a week and most of the time we were out and about. We took 1 day where we didn't go anywhere and I think all the grandchildren stayed in the pool until supper time.
The only thing I did not like is that the kitchen and dining room are sunken, so you have to step down when you go into them. That took a little time to get used to.
The one thing that I just loved was the hibachi grill in the kitchen. I was able to cook a full pound of bacon on it and then fry 6 eggs. This was a great time saver cooking for 11 people. This is the 1st time for me to use a hibachi grill and this just made me want to go buy one for my house.
I will definitely rent this place again. I would give it a 4.5-star review, but it doesn't let me.