Reserved the room with Rob a month before my trip to Las Vegas. On the night of my arrival, I tried to check in and the front desk clerk advised my reservation was not on file. I called Rob to see what was going on and he responded with “Give me one second. I’ll get this fixed right away”. One hour later, it’s after 12:30am and Rob proceeded to cancel my reservation due to the hotel not “letting him reserve the room”. Rob advised he would give me a full refund, which I appreciate; however it would have been nice to get the room I paid for. I was left scrambling to find accommodation elsewhere and didn’t end up getting into a room somewhere else until almost 4am. I checked with the hotel before I left and they said the room wasn’t cleaned and due to Covid regulations they couldn’t give me the room until the owner got someone to clean it properly. To me it seemed the owner forgot about my reservation entirely which is why the reservation wasn’t on file and the room wasn’t cleaned on my arrival date. Ultimately, due to changing hotels I had to spend more money ubering from the new hotel back to the strip for two days; spending money I wasn’t expecting to spend. It put a damper on the weekend but I made the best of it. Wouldn’t attempt to rent from Rob again though. Just being honest.