This was a last-minute booking for us as we decided to leave a previous rental that was just terrible. Our hosts were so easy to deal with and made sure we could get in at the last minute.
We had one small issue where one of the bedrooms wasn't cleaned thoroughly, and one of our guests was pretty upset - underwear and candy under the bed - but other than that, everything was great, and it did deserve a five-star for cleanliness. We let the host know about this, as well as a few bits and pieces that were missing or broken, and they were right on to it.
We would definitely stay here again. And we're really grateful that we were able to get this at the last minute.