Cassandra really was a prompt and responsive host. We asked if we could check in early and she tried to make it happen but the front desk hindered that. Also, 1 of the TVs was not working so I notified Cassandra. She was on it so quickly. Within 20 minutes there was a service man knocking on the door to repair the TV. I didn’t even know that she did that. Thank you for being such a great host. As for the location, we love Palms Place. Free/close parking, no casino, no hustle and bustle. If you want to stay away from the strip but close enough to get to it easily, stay here. We will stay here again, no doubt!