I wish i could have left a 5 star :-(. All the beds except for one bed, had uncomfortable mattresses. I made Valerie aware of it and her only response was I have been renting this house for years and i have never had this issue. I NEVER asked for a refund or partial refund all we wanted was to get a good night sleep and rest. Valerie never offered to come to the house so we could show her what I was talking about, she could have also offered to send the house keeper, I did not hear from Valerie until after i checked out and made her aware of us checking out. while we were putting out things in our vehicle a red ford f150 parked in front of the house and kept looking our direction, when i texted valerie to let her know we had checked out i made her aware of the truck and she confirmed that it was housekeeper. A couple of us had to sleep on the couch, which was uncomfortable, and some slept on the floor, there are a couple of big glass doors that go to the backyard they have no blinds-curtains and the lights on the backyard stay on all night which made it impossible for us to sleep-rest since the doors are in the living room. I believe Valerie could have handled our situation better.