From day one when we checked in to Airbnb (we were grateful for the early check in as I explained to the host we have our 83 year old grandmother with us) The moment we opened the garage door to walk into house there was a stench (stinky odor) it smelled bad as if the cleaners were never there and home wasn't properly disinfected. We chose to ignore it due to being jet lagged and our grandmother needing our care. Jay the owner, texted us that a repair man will be there to fix the broken shower door the previous renters broke. The repair man never showed up our entire stay. I realize as that day was coming to an end, he lied to us about the former renters breaking the door and that it was a cover up for all the other broken things in the home we noticed one by one. He pinned that renter as the blame when in actuality he never took care of his home and or spend the money he makes to invest back into getting home well prepared for renters. He also, texted me that I need to park car in garage at all times and not on side street, he said if neighbors ask me if this is a rental property for Airbnb to tell them it's none of their business??? I am confused at this time like what and why would an owner tell us to speak to his neighbors like this. I ignored it and that right there made me not want to communicate with him no more. We noticed so many wrong and broken things in the house one by one. After doing a huge grocery shopping, we were not aware he didn't have everything a kitchen need it for us to be able to cook our family meals. The kitchen supply he had would not suffice for a family of 6 traveling in and or if we invited guests over for dinner. We had to get our own supplies and had friends bring over there kitchen stuff from there house who are locals in LV. What an inconvenience it was for us and especially now our dinner was delayed three hours and grandma was now not happy. There were not paper product in kitchen, no napkins whatsoever, no trash bags after the liner in the trash, no dish soap after the little that was left in the soap dispenser, no cleaning supplies such as disinfectant sprays/ hand soap etc. The toilet paper that was provided was only one per bathroom and it was the most cheapest toilet paper ever, you need a whole roll to wipe you rear end. We do Airbnb a lot and this is the first horrible experience we ever had to go through. It was so sad because it was a trip we decided to do dedicated for our grandma to make memories with her and this was the turn out. Even she at 83 cried at the horrible condition of home and embarrassed we invited her family over to join us for dinner at the horrible state of the home was in. After spending so much money for groceries (close to $500) we could not cook the food we purchased because oven didn't work...Are you serious? We had chicken we thought was baking for two hours to go back and see the oven doesn't work and even as handy as my brother is he tried to fix it but couldn't. The microwave was misleading, it looks like everything looks normal but the handle pulls off when you pull it to open microwave. You could hurt yourself opening the microwave. The island in the kitchen had a broken tile, the kitchen breakfast area ceiling light had brown stains and paint was peeling off due to water plumbing issue from the master bathroom shower... All the towels provided were old towels and hand towels. Some were stained so badly it looked like some ones crap. It didn't even match as well. The master bedroom Flatscreen TV is there just for display because it does not work LOL. The master bedroom shower door look like it been broken, the door absolutely doesn't close, therefore we can not use it at all, hence the water plumping problem that if not addressed that kitchen ceiling will cave in...Hazardous and not safe at all. I have videos I will send over to that email you provided. The blinds in the bedroom I forgot to get pics are so badly stained, they flipped the slats to the clean side but when we opened the windows we noticed how dirty and disgusting the slats were on the opposite side. Jay had a problem with us turning AC low to cool his hot house, we wanted it cool because we are from Seattle and our grandmother was complaining of house being so hot, it was hot in his house. We had family show up to house and ring the front door bell and we didn't know they were there because door bell doesn't work. I refused to speak with Jay about this after his rude message of what to tell his neighbors when they ask us anything. There were many electrical problems around entire house, we couldn't charge our phones/devices at so many outlets because they didn't work LOL smh We couldn't do business properly while enjoying the stay there. Most of his dishes in kitchen who ever cleaned prior to our arrival, we had to rewash all dishes because they were not clean clean LOL. I am just so sad because this is a trip for our grandma and family and what a huge disappointment. How is this house Airbnb qualified? Please refund our family's money for the inconvenience, horrible Airbnb experience, and safety was jeopardize being in this home in that condition. How can they rent their home in this state? Pictures on Airbnb are so misleading. Oh and we