the only reason for the 4 was just cause of the cleanliness but it's more on the hotels part not on the host. mostly just the bathroom was not as clean as we expected. with the floors being sticky in some places and towels being extremely stiff. and it seemed like leftover dust and dirty in places that seemed to have not been cleaned in a while. like the bathroom and base areas of the bed. but other then the very minor things this place was amazing with a lot of amenities an a amazing view of the city. with a great selection of restaurants inside the hotel.