I am highly unsatisfied with my stay at Betty’s. We were never sent the check in instructions, which had the correct address for her stay. The listing states there are three bed options (bed, pull out, and air mattress). There was only an air mattress and a bed. The air mattress was missing the cap to allow the air to stay in, which resulted in two of us sleeping on the hard floor. When the host was notified of the issue, she was slow to respond, stated maintenance would bring a new one (they never did), and she said she would bring a new one (and never did).