I stayed here hoping that it would be a stunning place to celebrate my birthday.
Upon my arrival the expectations I had were not met due to the lack of cleanliness. The place does not appear to be spotless clean like the pictures portray to be. Instead there were crumbs on the floor, on the chairs and even weed residue on the phone. The most shocking were the stains on the decorative pillows that appeared to look like a bodily fluid. Also dirt markings on the bed sheets. I asked Arthur could the housekeeper please help me with this issue. And I even sent pictures of the stains and dirt during this pandemic. His response was unhelpful as he told me that the place was spotless when he checked and that he saw nothing in my pictures which were clear. Furthermore he told me if I want to I can contact housekeeping myself . As a result I still had to stay in the room with no further accommodations other than me asking for extra sheets and making the bed myself as for the decorative dirty pillows I couldn’t do much about. It’s nothing much the housekeeper can do without the owners permission . Maybe if this place had a deep cleaning and some new furnishings it would be spectacular but way far away from the pictures. In person it is more ran down . I proceeded to clean the room myself and disinfect to my best ability . What a horrible and stressful birthday present to me, this entire arrangement stressed me out. The Only thing I can say is there is beautiful view, a great big jacuzzi tub other than that I was not satisfied with the lack of sanitization and cleanliness.