Check in was far from easy. Rob said all you need to do is present your ID at the front desk. I did just that, and the rep at the front desk said, "she could not find it in the system." When I contacted Rob, his response was their was a mix-up with their system. When I finally was able to check-in, and the room was trashed. Dirty linens, trash overflowing, old food left behind; hardly what I would call a "jackpot." More like a bust on a bad hand.
*Note: Rob did eventually remedy the cleanliness issue. However, the room wasn't clean until 7:45 PM. Check in was at 3. Not a very super host unfortunately.