neighborhood gated, quiet & lovely. Host trying to clean house by himself; house in poor repair. Wifi disconnected, router & connections in closet. Host said listing was in error that house had wifi. Closets filled with personal belongings. We lived out of our suitcases. We needed to purchase cookware & coffeepot due to poor condition of existing ones. Ice maker/water filter on frig broken. Host instructed us to buy paper plates, as dishes were his mother's. One guest received puncture wound from nail in dining chair cushion. Grill too encrusted with food to use. Kitchen cleaned by guests on arrival date, as too dirty to use. Host kept denying the obvious, insisting house was clean. We took photos proving otherwise. No apologies offered

My husband & I arrived Saturday as I had to undergo an unexpected medical procedure. We have never before had a bad Airbnb experience, I was embarrassed and appalled at condition of house. I had been told by host that all bathrooms were ensuite and secondary bedrooms all had queen beds - both statements untrue. We left it better than we found it, but never again will we stay here.

We are four couples, brothers & their wives, well traveled and easygoing, having a family reunion. I am glad I made the effort to fly out to see for myself condition of house. I would have refused to accept it if I had been able to be there on arrival date to accept booking.

Our family says this will be a funny story someday-at the moment I fail to see the humor in it. I love Airbnb, but the three couples who had this as their first experience will never use it again. Sad.