The heat didn't work for 4 days, the water heater conked out and i was left w cold water for a day, the tap water smelled foul and tasted awful, the toilet runs and has to be fiddled with in order to make it stop,and the pullout bed was awful. had to sleep on the couch which was an improvement. the owner, Saya, was responsive and addressed the water heater quickly but took days to get the heat fixed. also, the owner claimed that the tap water in Nevada was normally not fit to drink (untrue, born and raised in Las Vegas), but that she would update the water filter. (?) the air filter for the heating system was filthy. Saya credited me one night's stay for my troubles. I would have rathered everything just worked.