Tony and Beth were great the check in process was smooth the communication was prompt and efficient and the room was as described … However there were a couple issues the first being the keys not that it was there fault but it was extremely inconvenient to get in and out the room to the so much so I had to have security let me in and my keys stopped working so often at a certain point I just started getting new keys every time I came in the second being as soon as I arrived I felt they were looking for reasons to add charges ie sending me a bill to add a guest when it was a single person staying (which wasn’t the problem) so much as not having towels and toiletries to accommodate the additional guest I was being charged for even though they weren’t there