Marie is very attentive. Quick to respond to any question.
Things to know: you can leave your car with guest valet, no charge. (Though it is thoughtful if you tip a couple bucks when picking up, the service will not be any different if you do not.) There are 2 gyms, in tower 1 and 3. both are well equipped. We preferred the one at Tower 3. Each tower has a pool, and the pool deck areas are all interconnected. You also have access to the main MGM Grand pool complex. There is bar service at all of the pools. It is quite a walk to the strip. We didn’t mind, but to be clear, it is 0.6 miles either to the MGM lobby (indoor walkway with some working electric sidewalks) or to Las Vegas Blvd at Miracle Mile Shops (all outdoors). There are 5 elevators in each tower and the elevators are quick, even though there were a lot of people staying in the building we never had to wait long for an elevator. The deli in our building closed at 6 PM. After that food was not close at hand… There is a Target on the strip where you can pick up coffee, drinks and snacks.