The room on the 52nd floor was just perfect. The views were outstanding and really made for an amazing stay. The room was nice and clean and felt fresh, so important. Checkin was with the hotel and we were able to do it on our phone which was so quick and easy! We loved the location and in just a short walk you are outside in the middle of everything. The only issue we had was regarding housekeeping not coming, and Valentin was very quick with his replies to figure out the issues, and for the most part they were resolved. What we both did not know is some policies has changed and they had to be contacted each day to come and do a light cleaning, change of towels, taking out the trash...it certainly was not an issue and did not put a damper on the trip at all. Obviously it would have been nice to know in advance but it all worked out. I highly recommend and already want to book to stay again!