Check out time was at 11:00am. I spoke with housekeeping to see if it was okay if we stayed until 12:30. My husband had a zoom meeting that he couldn’t just hop off on in the middle of the meeting to checkout. The housekeeper said it was fine and that she would be back at 12:30. At 12:15 Michael calls and barely says hello. He tells me I need to Vacate now and that checkout was at 11:00. I tried to explain that I had spoken with housekeeping but he wasn’t receptive. He was rude and the tone he used was disrespectful. They’re ways you handle situations professionally and speaking to me the way you did was uncalled for.