I had a issue with my flight and had to stay a extra day in Vegas but I didn't wanna spend hundreds of dollars for one night. She responded in a timely manner considering it was last minute. The place was clean comfy. (I loved the bathroom btw). A pretty decent location to get to the strip as well (about 15 min or so depending on traffic). If I did a solo trip in Vegas or if I have another trip where I prefer to stay solo while vacationing in Vegas with others, I would definitely stay here again!!! A very quiet neighborhood. And her customer service skills were immaculate and she made checking in very easy and step by step. I highly recommend because you won't regret it!