Carol's place was just as beautiful as described and the check in and service at Palms Place was great. Carol was also incredibly expedient in getting back to us during booking and also in response to a couple of questions we had. My wife and I were so glad we did not stay at one of the more commercial hotels in Vegas. Carol's property was much more intimate and relaxed which was great to retreat to after a busy day or night on the strip. We also appreciated the pool area which even when full was not a total zoo like some of the other more commercial properties we've stayed at.