Sandra and Peter are extremely kind and proactive communicators - from the time we booked and for the duration of our full stay, they were in touch through email. When we ran into issues during our stay, they responded to phone inquiries relatively promptly.
The condo is as expected for the price point; a good place stay if you would like to have a shared space with a medium sized group. The condo was mostly physically clean despite a slightly dated smell (stale, not smokey). All the basics in the kitchen and bathroom were provided. The kitchen table seats 4 vs. the 6-7 allowable in the reservation and could stand to be upgraded. The pool needed a cleaning (leaves and debris, nothing gross), but was a relaxing spot. The hot tub is a 3 minute walk on the other side of the complex and was average. The condo is easily walkable to the Palms, Rio, and Gold Coast Casinos, which made it a very good off-strip location (as of Nov. 2019, there were no sidewalks for some of the walk, but only along non-major roads, so no big deal). The strip was walkable in 20-25 minutes and a quick pickup for Lyft/Uber if you prefer not to walk.
Due to either the construction in the area or condo maintenance, the water supply was shut off for most of the first day after our arrival. Not preventable, but was unexpected and caused us to plan our day around it. Later in our stay, the front door lock broke and the door could not be secured, so one of us had to stay in waiting for a repair and lost half of a day of our stay. Again, this was unpreventable and not due to negligence, just inconvenient and something you risk with a BnB vs. alternate accommodations. Sandra and Peter's handyman was extremely kind and resolved the issue.