I was fortunate to have booked our property during the COVID-19 with Beisi, because even throughout this stressful crisis and that the reservation had already started, though we were incredibly happy with everything so far, from check in to property and location, we unfortunately had to leave without notice or closing our reservation to avoid been stranded away from our home country.
Throughout the entire booking and cancellation process and many days of waiting, Beisi was very responsive, understanding, supportive and generous regarding the entire situation, which was ultimately resolved incredibly well for us.
Great property, with an amazing host, provided all the support needed for a much more enjoyable and peaceful experience. Couldn't recommend more. Best regards. Jonathan.