May was so friendly and easy to speak to. she wished us a Merry Christmas, she had extra items dropped off, without disturbing us at all, that I requested, promptly. the house is super clean, the pots and pans are amazing!! she had the kitchen essentials you need to do your cooking. I really can't say anything negative. the beds were comfortable, the water temperature and pressure are fantastic, and the home just feels serene. such a lovely stay! thank you so much May!