For our experience there were a couple issues with the house itself, which was a bit of a let down and we didn’t feel comfortable staying. This was not an issue with security or location. Please note these were cosmetic issues and an issue out of Ami’s control. HOWEVER Ami was incredible in trying to right the expressed issues! He offered a temporary space for us to sleep while he worked on righting the issues. Unfortunately we were not able to make it work. Ami handled the requested refund without Hesitation. The house is in a great location. Ami’s customer service was/is ABSOLUTELY INCREDIBLE!!!! If and when we are in the area again I would absolutely consider booking one of their properties