The room was in deplorable condition when we arrived. There was drywall on the floor, furniture pulled away from the wall, a layer of dust was everywhere in the room and dirty towels on the floor. I immediately called Paulus as well as sent him pictures. Paulus said he would call the hotel and to return at 3 pm. We arrived back to the room at 3pm and housekeeping was still cleaning the room. Housekeeping left at 3:20 and upon inspection there was still a layer of dust everywhere, the towels were dirty and there was hair in the tub. We checked out a day early because of our dissatisfaction. We will never stay in this location again!