Michael’s condo was adequate for our purposes and his directions for finding and getting into the condo were great. It is located in an area that was convenient for our activities, with good (walking) access to stores and restaurants. However, there were a few shortcomings in the condo. There were three of us booked into the condo, but only 2 bath towels and no face towels or washcloths, and no hand/shower soap. Also, though the cleaning fee included in the cost was $150(!) in a few places, the condo was not clean. Specifically, at least sections of the kitchen countertop obviously had not been adequately cleaned (residue evident on the surface), there were small bits of food in the kitchen sink drain screen and there was hair evident in the tub drain in one bathroom. To his considerable credit, Michael responded immediately to our messages about these shortcomings and within about an hour responded by delivering the things we needed. Also, regarding the incomplete cleaning, Michael did reimburse us a portion of the cleaning fee to account for the insufficient cleaning.