They say check in before 3pm and you will be charged. Well we checked inn and went to the room at 3:10 and still not ready. The room advert says strip views not the case. They make you use valet and the people running the valet are rude and nasty. They yelled at me and my wife and the next time they had us in the car waiting over 30min we had to get out and just leave before a manager would get involved. We asked via in person at the front desk and via Airbnb texting to speak with a manager that never happened. I come for work to Vegas every 2-3 weeks and this was my first and last time going to this place. Hilton Grand Vacations is way better!!!
The rooms was outdated and needs allot of TLC ,