Great place and amazing value for the price! We went in September 2021 while the PALMS Casino was still closed, so everything felt a little "dead" and because the rooms are so cheap right now, it attracts a pretty rowdy crowd. The cops showed up every night and we saw fights going down in the lobby. BUT... If you ignore the hotel room level, the Penthouse level was great and no problems there. Just not a great place to go with kids right now until the PALMS is officially open again.
The hosts did a great job communicating with us and taking care of everything we needed. Make sure to ask for enough blankets upfront, if you stay with more than 6 people.
Overall, great experience and even the trouble downstairs was very "Las Vegas".