This was my first time using Airbnb and overall things were good.
1) The house was not ADA compliant because there was no grab-bar in either bathroom and the shower floor became slippery when using it.
2) The toilet in the bathroom was not connect with the floor and would tip when I sat in it.
3) The water floe for that same toilet would not always work.
4) We really wanted to use the hot tub that was controlled remotely but there was an issue to turn the heat on therefore we could not enjoy its use.
5) We could not get connected to the Disney+ Channel which was one of the things we were looking forward to. The instructions might be my misunderstanding, but a printed detailed list might be the way to go.
6) Paying $250.00 for a cleaning fee and being asked for us to wash our own towels - (Bad taste)
I would expect a small refund.