This condo is both very beautiful & functional! The pics are extremely accurate. Kenny was responsive to questions I had. For the most part, everything went very well. The mattress was just a tad bit worn when we went to sleep and I was afraid it wld hurt my back. Surprisingly, the bed was comfortable so I was grateful! A couple of things did occur during our stay. The weather was extremely cold with temps down to mid 30's . The heat wasn't working properly & only blew hot for abt 15 mins or so. I let Kenny know and he arranged to have maintenance come and check into it. Also, the jets for the jacuzzi tub were also not working. I was looking forward to the full use of the jacuzzi. I had hoped after maintenance investigated the issues, a fix could have been put in place so that we could continue to enjoy the duration of our stay. Unfortunately, it didn't happen & I didn't hear anything further from anyone. Other than these 2 issues, everything else was fine & wld hv rated 5 stars.