WORST experience I’ve ever had at a rental! This property boasts extreme luxury in its post, but couldn’t be further from the truth. Be aware that the Palms Casino and resort are closed indefinitely and the Palms Place hotel is operating on limited staff. This will not change in 2021.
The following are the issues we encountered during our stay:
- Almost no amenities (spa, casino, restaurants, limited housekeeping, pools closed, etc.)
-Shower was broken for the first 13 days of our stay with no apology from the host.
-Freezer is broken
-Water leak from the bathroom to the kitchen
-Obnoxious neighbors who frequently party and apparently like to have sex on the balcony for your viewing pleasure :(
-Valet is closed and they will NOT give you a luggage cart. Hope you packed lightly.
-The “free” WiFi does not work. Our hosts response was that it was free and we’d have better internet if we paid. Not looking to stream movies, just looking to access the internet because your cell service is bad inside the building.
-The space wasn’t cleaned well. Very dusty (I know it’s Vegas) and the amount of food/crumbs found in the kitchen between the appliances have to date back to 2003 or beyond. GROSS!
If you’re looking for a place to crash for the night, it might work out well for your needs. Do not recommend for long term stays!