Check in was a little bit difficult and communication could have been more seamless. I felt Tyler could have been more straightforward about practical things concerning check in or connecting to wifi which he could have posted in the profile so I don’t have to ask him multiple times. The balcony was not clean and there were certain spots where it didn’t feel as clean because the furniture is old. The room could use more lighting especially in the evening. I did enjoy using the tub and shower. I have mixed feelings about this place but if you are looking for luxurious then it’s better to book at the Bellagio or Wynn. The Palms was not open next door however Palms Place is very close to all the major places on the strip.