We were here for New Years 2018 and had a fantastic time. We loved that Victor left us a welcome gift of cookies and wine :) .... There were two family's (2 families of 4) and we had more than enough room during the 3 days here. It was nice to have the BBQ for cooking dinners and there was plenty of room outside in the pool area for sunbathing and swimming (although water was super cold). The house was super clean and comfortable with the temperature setting perfectly.
Everything went smoothly during our stay but 2 days after our check out (once back in Canada) we received a text from the host accusing us of staining/ tearing the bedding (pillow, sheet and bedspread) as well as going to the extent of throwing a sheet in the trash. He sent pictures of all bedding and asked for reimbursement through my deposit. We had not done any of this. We had looked after the place so well during our stay and left the house in a clean and orderly manor with all dishes done and the towels we used in the washer. Needless to say it was VERY UPSETTING to us all. We replied that we were not responsible for any of this and that we would not pay for it. A day after I received another text with him apologizing and saying it was his cleaning lady who was responsible. We were happy that this had been solved but at the same time still upset that Victor handled it in the way he did. He could have approached us in a nicer manor asking questions instead of blatantly accusing us without knowing all of the details.
This incident has quite a bearing on the way we look back on our stay.... we had such a fantastic time ....but such a disappointing ending.