The good points are the host was very responsive and check in was smooth.. However, the interior of the house was not as clean as the pictures showed. There were hair balls that appeared to be pet hair all over the first floor. There are no window coverings on any of the windows on the first floor common areas. The security was extremely strict. The jacuzzi didn't work and the pool was dirty. Linda was nice, and communicated fairly well. The home accommodated 12 easy.