We've stayed at the signature before so knew what to expect, this place is TIRED. Arrived at 3pm, waited 45 minutes to check in, the desk is slow! Door ajar when we arrived which was alarming, looked as though someone had been sitting on our bed flagged with host but didn't comment back on the matter. Safe didn't work, maintenance came and fixed it. Carpet is filthy, (socks blackened with dirt from walking on the floor!) Stains everywhere on carpet, made the stay feel really unsanitary. Sofa and chair I daren't sit on as both looked filthy! Lampshades cracked/broken. Electric outlets in the bathroom didn't work on the left side. Room was NOISY!!!! people congregate in the hall and chat loudly at all hours of the night. Neighbours were also extremely noisy, and you could hear word for word conversations (even with ear plugs!) Valet parking and desk was often closed meaning had to go to another tower for service (its far!) Toilet didn't work for 2 days and hotel wouldn't help.