He replies almost instant , he’s great at communicating.the place was exactly what I needed .. only thing I didn’t like was valet was almost always full .. so you’d have to park in self parking it’s about a 10 min walk, but the walk is great you see a lot of cool things on your way to the room. I will be booking with Alex again. He’s absolutely amazing ! If you need a chill laid back place with a killer view book with him .