Shiva and Sergio were very nice. They waited for me patiently until I finally arrived even though my flight to Vegas was delayed by 2 hours. Additionally, they let me stay longer after check in because my flight back home was at 8pm and I had nowhere to go on my last day of my trip. The room I booked is supposed to have WiFi but I could not connect to their WiFi on my iPad, laptop, or phone. While that is usually a big downside for me, it pales in comparison to the amount of compassion and hospitality they have showed me, even cooking me food and dinner when they did not have to. Great host!