when we did have minor issues she was quick to respond and fix the problem. made fun suggestions for us to do on our stay. was very prompt and accurate on the description of things. was comfortable easy going stay priced right and was actually way closer to what we were doing in Vegas here so it made it so easy. check-in was simple and safe. check out the same. would highly recommend if in the area. will be returning if we come back for sure. was truly a pleasure.