This is a pretty nice house! The backyard is an awesome getaway (we LOVED the spa) and the interior is cute, cozy, and updated.
We did have some issues during our stay that the team handled pretty well. The master bedframe was broken when we arrived due to the last tenant, but we called and someone was sent to fix it rather quickly. By the time we got back from a day of sightseeing, the bed was fixed and comfy.
Other than that, there were other smaller issues that could just be fixed with a little more attention to detail when preparing the home for guests. For instance, I think the cleaning between guests could be a little more thorough, and we ran out of toilet paper on our last day and couldn’t find any extra in the house. We ended up leaving for the airport sooner than planned so that one of us could get to a bathroom they could use. Considering our group ended up being smaller than we intended and indicating upon booking, we really would’ve ran out quick if we’d had the full 6-person group.
Being unable to use the master my first night was really upsetting, but once it was fixed everything was great. The home is spacious and bright, and we really did have a nice time. Matt, Mark, and Michelle are very responsive and they seemed to care about our experience, which makes you feel good as a guest. Of course, no one wants to have issues with their stay, but it was nice to know that they were working on it once I told them and to see results as soon as possible. Matt also sent me small refund as an apology for the issues we were having, which was nice. And Michelle even offered to mail me a unique souvenir that I forgot in the Airbnb. Overall I’d stay here again if I come back to Vegas!