We paid $180 for pool heating only to arrive and find out the pool was ice cold. The next morning a very nice gentleman arrived to fix it and reimbursed us the $180 for pool heating, $100 for one nights stay and a $100 Amazon gift card. It was very kind of him to try and make it right and we really appreciated that. BUT, I will say our pool night we had put so much planning into(buying floats, matching bachelorette swimsuits, etc) went to waste and to say the least that one day was ruined. We had planned for the first night to be a pool day since we planned to stay in as we waited for the others to arrive throughout the evening. Again, they did fix it the next day but unfortunately we already had reservations and other plans the remaining days that we didn’t get to enjoy the pool. In other words we should have rented a house for a lot less without a pool. Also keep in mind, when paying for heating it’s either for jacuzzi or pool. Not both at once.