John was very responsive, detailed in his communication and service oriented. Only negative was cigarette smell in the guest home where we stayed. Everything else was fabulous: The backyard was lovely, inviting, and relaxing. Beautiful pool and hot tub. Our whole family had a relaxing several days of rejuvenation. and there were plenty of activities to enjoy nearby the home. He fixed a technical issue with the TV within moments of me sending a message. Easy to work with, accommodating, beautiful pad. All made for a great stay.