The staff were amazing! They had no problems setting up an earlier check in time for us, and were in regular communication for the duration of our stay.
As for the location, we were extremely comfortable. It was a gorgeous and spacious location, very quiet neighborhood and just up the road from Chinatown. There were snacks and water bottles ready to go for our arrival, and the place just felt like home.
There was some minor hot water issues, but those were manageable as long as we didn’t attempt to wash clothes while showering. It does take a minute to get hot water going, but it’s steady once it’s hot.
All in all, we had an amazing stay, and would very much like to return for another visit!