Not sure where to begin, but I would never stay here again. First, I’ve never stayed at an air bnb where the only kind of communication was through the app. The response time to urgent questions was entirely too slow. We booked and I informed Kay that 9 of us would be there, only 7 stayed. When we first walked into the home, the smell was horrible, it honestly smelled as it had been sitting empty for too long. Upon us getting ready to take a shower, we noticed that there were only 2 wash rags available. I reached out to her and it took hours for her to respond. So we had to Uber to Walmart to buy towels, insane. In the same message to her, I informed her that the water was ice cold. She responded to the water issue, but said nothing about the towels. There were dust balls all over the living room area, the refrigerator and freezer smelled like rotten food. The plan was for us to cook breakfast there, but we did not want to put our food in that refrigerator. Enough room for everyone.