Nice Penthouse. Not happy that we were told after we booked that the balconies were locked. It took away from being up in a higher floor without really having access to the beautiful strip only through the windows which need a good cleaning. Lobby staff and check in staff were awesome. Pool Bartenders were drunk, rude and the lifeguards with the exception of one young kid were all bored out of their minds with not so pleasant facial expressions. Penthouse was nice but I would not stay here again in the future. The Palms Suites is overrated..