They have this low of a rate because customer service sucked so bad. I could not get in contact with anyone via phone I called over 20 times and I had to email twice before anyone even got in touch with me or the hotel because the hotel needed permission to fix what was not fixed before my arrival. It was more than 30 of us there for a wedding and most of us got our Airbnb from Alex. The jacuzzi tub needed to be cleaned and the living room area couch was a mess. Maybe they need to replace it but it was filthy. The cable was off I’m guessing and one of the TVs did not even come on took someone over 2 hours to respond and come over 2 hours to come fix the issues I had so much to do for a wedding and no time to wait around after the 2 hours. I’m just used to a certain level of standards and this did not really exceed my expectations.