Kind of a frustrating experience... didn’t receive easy timely communication from the hosts (over an hour for our rep from the company and over 4 hours from her supervisor). Also, we had a family emergency and needed the option to leave early and get a partial refund and the host couldn’t have cared less.... we told them right when we checked in hoping to get a refund for the third night and they just didn’t care at all. Also, they had no idea what they were talking about regarding the check in. I explicitly asked if we needed to go to the 2nd tower to check in since it would be late. I was told the first tower would be fine. It wasn’t, they weren’t open so we had to lug our luggage all the way to the first tower and back and it was just really annoying. It’s in the mgm signature which is nice and mostly inexpensive and close to hakkasan and the mgm casino so that was really nice. also we were charged resort fees but I have stayed in an mgm signature property before and they didn’t charge resort fees so not sure what that was about but it felt kind of scammy