Ori was responsive and helpful during our check in after hours. The house overall was great but the house rules and description were inaccurate. The wifi password was hard to get and Ori was helpful in helping us search for the router. The house rules mentioned the pool can be heated for an additional fee but this turned out to be inaccurate which really was a bummer since we visited in winter. The rules also mentioned we had to park in the garage and not outside but when we checked the garage we couldn't walk in from the clutter and there was already a car parked in there. The upstairs master bedroom window had curtains on the sliding door to the balcony but had an additional stick-on paper covering on the window which in previous stays had damaged and we found it half way peeled off making the balcony inaccessible. When we checked out and were cleaning our things, we found many socks and trash from previous stays which let us know the cleanliness between stays was not 100%.