We never got to meet Lucas but he was very quick to respond to all inquiries. Location is prime. Cosmopolitan amenities were on point. We were told we can only use one pool but that was perfect. The place had everything we needed. I was traveling with two kids and 3 adults (5 total). There were enough pillows, towels, blankets and kitchen items. Free self parking is included which is great if you have a car. Checking was fast and efficient. We arrived early and the place was ready. Checkout was just as simple. Overall an amazing place. We’ll be back again for sure. Thank you Lucas.