Checkin was from 4-6.. we got there at 3:30 … thank God we did because it was burning up in the house. A/C was set on 80. If I am paying for a rental and checkin is from 4-6 and you have access to the nest thermometer than by all means have it cooled down for the people who are paying for that!! We were there for about 5 hours give or take. House would not cool down… it finally got down to 75 right before we left. ( mind you too that the thermostat was right beside the coolest room away from the main part of the house. So the living/kitchen area was much hotter. The pool was dirty. The inside was dirty. The living room table had HAIR all over it and one hair looked like pubic hair! So gross! The dining room Table set up posted in original listing was not there. The foosball table was not working properly… one of the sticks were broken. Was trying to get accommodations met from the host… her resolution was “I will refund you back $50 and you can clean the table for I can send a cleaning person over there”. At this point AC was not even cooling down. I’m sure putting curtains over the glass windows may help her problem but when you only have 2 nights on vacation you don’t want to spend your time cleaning , improvising, and sweating! We asked for a refund at this point because it was getting late and our evening plans already had to be cancelled! She was not willing to do anything else. We ended up just leaving to go get in a hotel knowing that we were probably just out of that money! Thankfully through a long process and plenty pictures to prove the mess, heat, and conversations with the host … Airbnb had to step in and refund. I have NEVER had a bad experience with Airbnb but this was the first!!! Overall the house is decent and has potential to be that “superhost” spot… but they need to fix some things … cleaning classes, fixing house so the AC can cool it down… have it cooled down for the incoming guest that’s set to arrive at 4-6… per YOUR CHECKIN TIME!!!