Check in was a mess. there was an emergency on site and there was only 1 security guard. When checking in you’re supposed to go to the security office to get your keys which he wasn’t there. we missed dinner reservations because we waited over 2 hours to drop off our bags to our room change etc but couldn’t get into our room and we weren’t going to lug around our luggage down the strip. jockey club couldn’t let us store our bags unless security was there. The front desk was not helpful and they said they couldn’t give us our keys without the authorization from the air bnb owner although they had key to the security office and the ability to re make keys. The air bnb property owner did respond promptly and tried to resolve the issue but it didn’t get resolved for over 2 hours. Other than the check in process the location is great, the views from the room were great, the place was spacious and clean furniture was very dated, the beds were not the greatest. however to have multiple people stay in one location and have a bed was great.