The host initially told us we could check in early (per their listing). 24 hours prior to booking told us we couldn’t and proceeded to give us two different check in times (both of which differed from the listing).
They asked me to send them a screenshot of their listing to verify what policy I was referring to, then they changed their listing.
Tried to resolve but ended up getting a full refund because they violated the terms of service.
Good locations and nice homes but absolutely the worst kind of condescension and amateur-posing-as-professional communication standards.
Run.