We had been planning a trip to Vegas for a while and I was pretty excited when we found this listing. The reviews weren’t bad.. but I don’t know how they were all so good now. I don’t consider myself a “picky” guest and generally can overlook certain things.. but this was too much.
For starters, the beds are advertised as queen sized. They are, in fact, not. They are full sized beds. Only a fitted sheet and a comforter were put on the beds, and as what seemed like an afterthought, the top sheets were folded and thrown on both beds.
Then when we were checking for cleanliness, not only did we find dust on most surfaces (yes I know it’s the desert but this was too much), we found crumbs on the kitchen counters. Upon further inspection we found there were no trash bags in either of the trash bins. Also, they left a used and dirty sponge in the kitchen sink for washing dishes. Yuck. I then found numerous hairs in the bathroom shower, on the toilet, and on the sink. I also saw a sign stating to “use darker towels for makeup” but only found these towels once I searched for them. I was willing to overlook most of these things but after showering, my partner found signs of mold (yes, MOLD) around the caulking in a corner of the shower.
I will say their communication was fine and check in went smoothly, but that’s about all I can speak positively to.
All in all, a very disappointing stay.