Aico is a great host always responding no matter at what time and willing to help. The place matches exactly as the pictures shows, which is a nice apartment, but I think the maintenance and cleaning needs to improve.
We had issues with the hot water 2 times, since the hot water was not running into the apartment, Aico helped us both times and fix it. The building is OK but it doesn't feel so clean so you don't feel a comfortable environment, example the washing machines smells so bad and the dryers are in bad conditions so when you wash your clothes they don't feel clean at all.
The apartment is nice, very comfortable but needs to improve in the cleaning aspect, example underneath the sink is the trash can, if you take it out you will see a lot of dirt behind, the same for the stove and oven, also is good to have some of the leftovers from other persons but not all of them since some of them are old items, the last day we had a cockroach in the kitchen area.