Communication was great but the host space was not ready. We arrived after a long flight and was told we could check in, then as we arrived nothing was ready or available . That was ok. So we waited until standard check in time and was switched to another building (the room was an “upgrade” and then that room wasn’t ready. We literally watched the maids clean. An hour and a half later we finally was able to rest in our room and take a shower, but then the drain was clogged. At this point i was over it. We decided to stay two days more in Las Vegas and asked to extend our stay expecting a discount or something to accommodate us for our initial troubles, but there was no bargain. so we checked out and checked into The LINQ- same price better accommodations. I appreciate the open communication but it wasn’t enough to make up for the initial experience.