Ron was communicative and helpful. The place was was really nice and great view. The fact that it was part of the Palms was also such a nice touch. The bathroom tub and shower was a hit! If you have a bad back, you may not like the bed. The only issue I had was the kitchen was not as clean as needed to be, but it wasn’t Ron’s fault it was the hotel maid who I’m sure rushing to finish her job missed that part. There was also someone on our floor that was smoking weed, which seeped into our space was son thankful for the sliding glass balcony door because I was able to get fresh air.