I’d like to start off by saying that this has been by far the worst experience with any Airbnb I’ve ever been to. I had high hopes because I do like to try new places at least once being that I was the first to stay here. To start off when I first booked this Airbnb I was kind of nervous with the no refund policy. I proceeded to book. When I booked I was sent a private email with check in instructions. 3 things right away that caught me off guard. The address on Airbnb and the email were two different addresses. Also they wanted me to say if anyone asked that I was a client of Allan’s staying at the corporate condo which was weird to me. Also the 3rd alarming thing was they kept mentioning to take any valuable belongings with you for safety measures. I’m assuming if you’re in Las Vegas you want to leave your belongings in a safe place which is home instead of carrying them with you and running the risk of getting assaulted. Also when arriving at the location all the pictures on Airbnb were not the pictures of the unit the pictures were completely different of the unit that we arrived at. The lamps didn’t have lightbulbs. The apartment had bare minimum. They were more concerned about getting their five dollar towels from Walmart dirty with make up and being charged a fee than anything else. The checkout time on Airbnb was 11 AM and in the private email that they sent it stayed at 10 AM I asked about the time for check out and they said it was an extended time at 11 AM so therefore I feel like they should put 10 AM on Airbnb as check out that was confusing and misleading information also. The Wi-Fi wasn’t connected to the TV and I tried connecting at various times it didn’t work I emailed them about that information and they said they would send somebody out which no one ever arrived to fix the Wi-Fi I found that very inconvenient especially since I’m on a vacation where I don’t wanna be bothered. Also UPS arrived knocking on the door trying to pick up a package which I had no idea about so I had to turn them away. The first night I got there I went grocery shopping and I left the unit I locked the deadbolt lock on the bottom of the door when I returned I found out that there was no key for that lock I contacted them regarding the lock the door being locked and I needed assistance I had groceries with me which I had spent $200 worth of groceries I had to wait for somebody to arrive seven hours later the communication back-and-forth wasn’t clear and they never stated that it would take that long for someone to arrive which then I had to proceed to get a hotel for seven hours to sleep in when arriving back the next day. I do understand that I locked myself out but they need to work on the communication they also need to work on having someone there faster or letting me know that it was going to take seven hours. After that happened the next day someone came to change the lock which I was never advised that someone was gonna come change the lock it took about 20 minutes 30 minutes to change the lock. The last night I was there after four nights I kept trying to lock the door and the door kept unlocking itself which leads me to believe that there is issues with the lock they have which is a key lock. iMessage them about me having issues at the door wouldn’t lock and I feared for my safety and they kept saying that it worked it was fine I was laying in bed almost at midnight and the door unlocked itself so I fear for my safety and I had to put something against the door in order for me to lock the door. This place is a nightmare I do not recommend to anyone I do regret staying here as I fear for my safety on various occasions.