Originally was supposed to check in at the desk like any other resident. Other reviews said that they had also checked in at the desk. Shortly before our trip we are contacted and told not to check in at the desk. That they will meet us in the lobby. We thought this was odd but it was to late to find other accommodations and still get a refund. Upon checking in we are told not to use the front desk for anything. If our keys stop working to call them and they will fix it. Reason being that we are not actually registered as the guest... why might you ask, we still don’t know. Thankfully we didn’t have any issues but the whole experience was odd. Dishes were extremely dirty. View was of the airport and pool, not the strip as described in the posting. It was extremely loud during the day as well from the pool parties. So hopefully you don’t plan on taking a nap before going out at night or really sleeping in. Upside was that the bed was comfortable.