The house is very big and comfortable, nice home! We were 11 and all fit perfect, actually had an extra bed. Nice big kitchen with all that you need. The only 3 disappointing things were that the bbq grill did not work, backyard was full of weeds which brought in lots of mosquitos and pool was really dirty, full of bugs. During my search, the pool and BBQ grill was the most important factors to us, and sadly we weren’t able to use. We drove to Walmart to purchase a bbq grill and the pool was never used. Neighbors were no problem at all. Never saw anyone there. Home is close to strip – about 8/10 minutes away. Definitely if the backyard was much cleaner visitors would be able to enjoy backyard much more. As for the communication, Kathryn responded to all my questions via-airbnb, on day of vacation (midway to Vegas), I received an email with home all of information and was asked to leave print out of countertop – sadly it was too late to print. This information should be received at least 24 hours in advance. Upon arrival I immediately contacted Landon for help with grill and dirtiness of backyard – he responded right away but was unable to get grill working, he did clean backyard but the day before we left – We thanked him but there was no need by then. My family did enjoy the inside of the house very much!! Sadly we didn’t spend any time in backyard.