Since we booked with Allen, he did great communication. We reserved the house for 3 days unfortunately we notice that we wouldn’t make it until the 2 day. I reached out to him and asked if they was anyway he could help us out. He give us 2 awesome responses 1st that if we wanted we could stay the following night after our reservation and unfortunately we couldn’t it he could give us back one night. We took the one night back. And right away we saw the refund in my account. We arrived at 3am and we were able to do check in! Once we arrived we say that he had a nice setup for us to spend the new year 2023! Thank you Allen we definitely will book again when we return to Vegas. I think the only bad thing to find in the house was towels that was the only small detail. But everything else was worth the stay.