Very clean property, easy check in & check out process. William responded quickly to any questions/issues. We stayed one night on our way out to Zion & on our way back. First night noticed e-lock was loose- notified William and was fixed by the time we returned. One suggestion would be to provide some more instructions on how to use some of the hi-tech appliances & adjust the thermostat (was a bit cold for us the first night, which William adjusted for us remotely after we contacted him).