The room is as described. Great location, convenient valet and bellhop, and comfy bed with a great view. We arrived late and quickly discovered we had no hand soap to wash our hands. We recieved a response the next morning saying they'd let the service desk know (hotel staff won't assist you in any way if you are not the owner), but it was never recieved so we had to buy some. Our more intense request for extra towels after day 4 was fulfilled with no problem though. Kitchennete was nice to have, although the fridge doesn't keep items more than slightly cold. Come prepared with your own handsoap, shampoo and conditioner, and don't expect extra toilet paper, trash service, ect. and you won't be dissapointed.