‼️‼️‼️‼️I’m going to start off by saying when I first checked in and I had a hard time checking in because the front desk was not friendly at all they had machines for you to check into Remind you that’s not on the listing the host told me to check in with the front desk when I arrive they asked me to check in from the machine which that was not no problem but I was not notified that So that was the first mistake they made by not communicating that with me when I arrived I still had to wait five hours for my room because they said it was not cleaned yet And they also told me the housekeeper had a emergency so that’s why my room was not clean So when I didn’t have the chance to go upstairs to look at the room The room was still dirty and had string of hair around the sink and in the bed I’ll call back downstairs still had a hard time communicating that with them they said they was going to send someone up no one never came so I end up Checking out of the room and went to a hotel At the end of the day it need to be better communication with the customer and Better housekeeping Because the room was very dirty as they say it was clean Still waiting on my full refund they refunded me my cleaning fee but still haven’t received my full refund‼️‼️‼️‼️Very Disappointed‼️‼️