Communication with Pat was excellent. Everything you need to know is explicitly spelled out--if you take the time to read thoroughly, there are no surprises.
I was, however, pleasantly surprisedthat the apartment looked even better in person! It was clean, minimalist, and nicely decorated. Somehow despite it being warm during the day and chilly at night, the apartment stayed the perfect temperature without us ever having to touch the thermostat.
Would definitely stay again.