The condo is beautiful. The check-in was super quick and easy. It was a bit hard to get in touch with the host. There were 3 different people that you would hear from so it was kinda frustrating because there were issues and you just had to wait. Our refrigerator didn't work and they did attempt to fix it the next day after check in but it was still not getting cold. I ended up getting my own small cooler to keep my beers cold. This to me was pretty unacceptable seeing as its a part of the reason people choose condos over hotels. They did offer me some spa passes that I hot the afternoon before I checked out which were pretty much useless... Bring your own shampoo, and also know that housekeeping will not clean your room, change your linens, nor restock your towels... They will do these for a extra charge. Beautiful place, customer service was Def below par... They failed on my trip and I hope they can do better for anyone new coming in.