after I booked it he was nice, and friendly I asked if we could drop stuff off early? we had a lot to do and were having to Uber he said yes at noon. well things came up and one thing after another.we finally made it there about midnight. this was my first time using Airbnb so I wasnt familiar but the instructions seemed like a 8 yr old could check in. so I was wasn't worried and having already paid for the nights I wasn't planning on anything coming up to disrupt our stay. well after getting dropped off by Uber in a wind and rain storm. our check in info was not working we couldn't check in the house no way to contact host other than email through the app that he wasn't responding to. waited for hours before deciding to give up on the situation. had to come out of pocket again for a different living arrangement Wich again is un-accounted for expenses. I m glad we found a dive to stay in because there was a convention in town that week no availability. he cancelled on us!!