I didn't actually meet Mark due to the way this air bnb is set up but he was great. He provided us with so much information before we arrived and when an arrangement with the cleaning changed he let us know straight away. Everything from check in to leaving was easy thanks to Mark. The place itself is amazing I can't believe how good it is for the price I stayed in Vegas before and it is just as good as the really nice hotels but for such a fraction of the price. The room was nice and spacious and the bed was so comfortable we slept great! The bathroom was really big with both a big bath and shower. I could not recommend staying here anymore its a great find for Vegas, and you can walk through to the MGM grand in the aircon and then get to the strip easily too its perfect!!