Three days before our stay, we received a notice that the water heater was broken in the unit and that we would be transferred to a different unit. It was slightly closer to the Strip, though in a different direction. Overall, the unit we stayed in didn't seem as nice as the one we originally booked. It seemed a bit smaller and a bit older.
The unit was clean and had some basic utensils for cooking. The plates seemed pretty old and quite a few of them were chipped. The silverware too was pretty old. Some of the dishes and silverware seemed pretty dirty and we didn't use them until we washed them first. The water heater took a long time to heat up in this unit. The bed also had a creaky headboard.
Mariel and her team were very responsive to any questions that we had. They typically got back to us in about an hour or sooner.