My boyfriend and I stayed for the weekend and had a great time! The room was clean. Dishes, towels, shampoo, etc. was available. When I checked in someone from customer service texted me to let me know if I needed anything to just let them know. The room is great for a couples get away; however, even though there is a pullout couch it would be too cramped for more than two people. The bed was so comfortable we never wanted to get up. The room is close to the pool and has a patio area outside. The facility is gated which made us feel safe. The only cons were that there was no cooking oil, salt, pepper. There was also a lot of leaking from the shower. The floor in the bathroom was like a lake when we were done showering. Other than those two little isssues that were not even a big deal the space was amazing. Barbara was very prompt on responding to any concerns I had. I would stay here again anytime.