I wasn’t going to leave a feedback. I was hoping to keep messages between host and myself private. As a business owner myself , I would never want to harm someone else’s business. I did give the host some feedback and she has chosen to NOT respond. I was never planning to make this public as I was hoping some private criticism would help her business. Since she has chosen to ignore my private messages, I’ve decided gloves are off and I should be fully honest In my review. So I rented this place for Friday to Monday. Told Madison the host we would most likely not be arriving till 1030-11pm on Friday, check in is 4pm. Friday morning I had not received any instructions for check in. I text Madison and was told her cleaning crew would generate a new code after 11 am. By 630 pm (after check in). I still had not received an access code. We even text Madison and told her we did not want to start traveling until we had an access to property. She never responded. I then called her. She told me that she still had cleaning crew at the property and the last guest reported the guest bathroom shower was not working. She explained she currently had a plumber working on the issue but they needed to order parts and they would not be able to fix. She offered to arrange another plumber during our stay. We had 5 guests. I declined. Knowing it would be difficult to have 5 people for one shower. However stuff happens and I wanted to be accommodating… We arrived at the property Friday evening around 11pm. There is a major fly and ant problem at this property. There isn’t any flat sheets on ANY of the beds. So it’s a fitted sheet and a comforter that I guarantee you is NOT being laundered between guests. We had a reservation until Monday and we left on Sunday. An entire day early. HEAR ME NOW. We left an entire day early!!! There isn’t a window covering in the master bathroom. You can easily see in and out while using the bathroom and showering. It was extremely uncomfortable. We had enough toilet paper In the house to last a day and a half. The towels in the house were awful! Worst then a 1 star motel. The house was clean despite the terrible ant and fly problem. We had to store ALL food including alcohol in refrigerator because ants were so bad. I truly wanted to just rectify the issues
Directly with Madison. However she won’t even respond or offer any resolution. We have stayed in MANY air bnb’s and NEVER had an issue. Madison should feel very ashamed of herself. We paid over $800 to stay from 11pm Friday evening to 6pm Sunday evening. She also has the property up for sale
So this may be why she could care less!!! I am NOT a Karen and have stayed in multiple Airbnbs. This is my very FIRST negative review ever. Again I am a business owner and do NOT have the time for this bullshit but also feel like everyone should be warned. Her last review was accurate and her response was pathetic. Please save yourself!!! This is NOT an Airbnb you will be happy with. Sad thing is, she could do really well if she would just step it the f%#k up!!!!