Came to town for a festival. I had booked my reservation a month in advance and everything was sorted. Until the 3 day notice from Airbnb letting me know I had a trip. A few hours later after that notification, I receive a message from Diego on the app and on my number that he has increased the price. I ignore it and go about my day. The day of the trip, just hours prior to my boarding and actually getting into Vegas, Diego decided to change the pricing and double the “extra” charge. He put it to AirBnB just doing a routine up-charge.
Something was off and it felt unsettling that he was reaching out to me off the app and continuously pushing me to accept the new charges he wanted on the reservation. I called customer service before boarding my flight and told them of the happenings. I got an immediate apology from Diego and was able to check-in.
It went downhill. We land into town and we were welcomed by a very dilapidated house. A bed in the middle of the room and floors uneven, creaking and obviously rushed to be remodelled. Holes in the wall. Just very Super 8 feel to it. The pictures on the listing is not what you will be receiving when getting in. The bed itself is sinking. The bathroom is grimy and has no privacy. The door opens on its own and you cannot lock it. Showering is a bit scary as the door absolutely does not lock and is unable to sit into the frame to be locked!
Regardless, it was an awkward stay. I would not recommend staying here. I was being charged horrendously high “extras” after a month of the reservation being confirmed and paid for. Without the intervention of AirBnb’s Customer Service, he would have held our reservation.