Although we had not met Peter in person there was absolutely no reason as to why we should have had to! The entire check in/out was perfectly executed by us as we would in a hotel. There was exceptional ease regarding communication with him prior arrival so much so that the trip became as unforgettable experience! The location of place itself is a little far off the strip but there is always something to see so the walk through MGM made it worth the while. View was spectacular and did honestly not expect to be on such a high level. Room was exactly as depicted - large, clean, elegant, everything worked to hotel service perfection. Highly recommend this place as it is one I would love to stay in again!!