From the time I booked this room at Elara and through my stay from Sep 4-8, Theron was in constant communication with me. The room is exactly like the pictures provided; very well sanitized and a lot of living room space. There was a little hiccup with our check in on Friday night (Sept 4), but Theron was generous and compensated for our troubles on Saturday, which we didn't expect but we were appreciative. I would recommend this room since it is spacious, clean and Theron being a great host. The hot tub in the bedroom is a nice touch as well!