Paul was fantastic and the 4 star rating is not a reflection on him in any way. He was responsive, and provided everything possible he could to prep us for our stay.

The condo itself was exactly as expected. Having the kitchen/living area was perfect for our trip. The condo actually feels much bigger than the pictures. We had a fantastic time overall, and I would highly recommend Paul as a host, and would generally recommend this specific location, but we did have a few issues (again, nothing within Paul's control). Other than the issues below, everything else was great.

Issues:
We arrived around 6PM, and after the receptionist at the desk stared at her computer for about 20 minutes we were told that they didn't have any 2-bedroom condos available and that we'd have to stay in a 1-bedroom for the night and move to a 2-bedroom in the morning. We had 5 guests so this was doable, but incredibly inconvenient and required one of us to sleep on a tiny rollout cot. The most frustrating part was that our reservation was entirely prepaid, and there were many people next to us checking in for only partially paid stays. How they could give away a fully sold room is mind-boggling. After voicing some displeasure and speaking with the manager, they did provide us with a $150 Visa gift card. I do not believe they would have done anything had we not spoken up. They informed us they'd call when we could move to the right room.

The next afternoon (after not getting a call), when I went to the desk to get moved to our new room, it literally took an hour. I am honestly not sure what took so long. I would have been fine had they just told us to come back later, but the person helping us said she would be right back and then disappeared into a back room for about 30 minutes. Even the other employees at the desk were kind of confused, and a few of them went to check on her without me asking.

Paul will let you know that this location is a timeshare property. It was fine, we knew about this going in and were prepared for it... but these guys are absolutely ruthless. The check-in process (excluding the issue above) is extended by about 45 minutes as you HAVE to meet with a "concierge" so they can try to push you on sitting for a presentation. After respectfully declining multiple times (and telling them we were in jeopardy of missing our dinner reservations) they finally relented. We were then bombarded again to join a "breakfast" which they said would be about 4 hours (ha!) the next morning.

Again, Paul was great, the location was awesome, and the room was exactly what we wanted. Our trip was over one of the busier weekends in Vegas (CES) so that certainly could have played a part in some of our issues.