If you have an issue be sure to let them know right away. In my case we spent most of our Vacation in Cali. Flew into Vegas on our last day. So we had a very limited trip (1 day). I did not want to spend my time complaining. Waiting on management. Waiting on cleaners.. So I waited until check out when time permitted me to contact host (don’t make that mistake)
I was aware of the palms additional $300 cleaning fee. However the hot tub was soo filthy. It had a cigarette floating. The glass looked filthy the bottom looks stained. We didn’t even put our feet in the water.
The master bedroom reeked of old cologne. Kind of like walking into Someone’s bedroom and their scent is still hanging around. So we opt into sleeping in the other room with smaller beds.
The kitchen floor has soft spots, uneven flooring which was a little scary to walk on.
Overall I think The View was the best thing the Penthouse has to offer!
The Palms Place is off the strip so we caught the bus and Uber back and fourth.
I think it has potential but for the amount of issues it’s not worth $900. Which was our stay plus the additional $300 cleaning fee. For a place we didn’t feel was cleaned throughout.
Then the hotel lied and said they did an inspection. when we got to the room the cleaner was still cleaning at 4:05pm we initially arrived at 11am to check our bags in.
I do feel that the host has tried to communicate with the hotel but it has been like 2 weeks with no resolution.. as far as the palms cleaning fee goes. I sent some pictures to the host as well. We are very honest and clean people. I just wish more could be done for our experience.