1st - Hot tub didn’t work the entire weekend. We communicated with the host both days and the issue was never resolved. We were unable to use the hot tub which was one of the main reasons we rented. 2nd -reservation indicated check in was at 4:00 pm when we arrived at The Palms the front desk told us the would text when the room was ready. I have arrived at other Airbnb properties all over the U.S and never charged for early arrival. We received a text at 12:35 pm and didn’t get to the room until 1:30 pm and the host sent us a bill for 4 hours. If I would have known that I would be charged for early arrival I wouldn’t have and it did not say anywhere in the contract a $100 fee per hour. A lot of maintenance issues. Curtain off hook, exposed cords, pool sticks old and didn’t work slightly dated. Basically not luxury though very large. Had two top sheets and not pillow sham covers.