First and foremost, let me start off by saying she needs to put a picture of the outside of the apartment and how it looks. The neighborhood was so ran down, and the apartment building was very nasty. When you walk inside the apartment, it’s kind of acceptable, but as the nights go by roaches came out from everywhere. Baby roaches at that they were on the walls floors, couches, bedroom floors, bathrooms, and microwave. She also didn’t take out the trash, knowing probably she had roaches. So there was no salt no hygiene nothing provided dishwasher and a half use thing of dish soap they also had roaches around the dish soap. The bathroom window was broke, and she had Cardboard box and tape over the window. Once we realize everything and notified her about the situation, she start responding. I am six months pregnant and had to sleep in the trunk of my car and 30° weather and she still did not respond it took for Airbnb customer service to get back to me that she was not responding and then try not to give me a refund even though we slip in my car from 11 PM to the next morning, and also had to throw away all my belongings because baby roaches was crawling in our travel bags.