This place was a great stay for my family and I. Although we got there later than expected, Ailyn let us know we could check in early in case we were there early. She also allowed us to do a late check out for a very very minor inconvenience that was resolved almost immediately. She was a great host and responded quickly if we had a question about something. Check in was easy, check out was easy. The place was wonderful and near many shops and restaurants. They also left a little basket of goodies which did us well since we had late night munchies when we got there. Overall its a great place to stay!