Place wasn't as clean as it shouldn't been. Dust visibly seen in several rooms. Sheets especially in room with 4 beds looked dirty, even after washed some spots still showing on sheets. TV in the same room didn't work, came on but unable to connect or watch. Very cold, kept trying to turn heat up but would go back to same setting. Ned, however, does respond very quickly and they location was perfect and in a lovely area.