Received multiple automated “place is ready for check-in” messages with detailed instructions. Went to the place, checked in, but the place wasn’t cleaned after the previous guest left… I tried to call “Shelly” but that person clearly doesn’t exist. It was a guy that explained that I they forgot to clean it and he can send housekeeping. That was around 6pm. He said it will take approximately 1.5 hours to clean the place! We came to Vegas to get married the next day, and had evening plans for a show…. We had to cancel everything and find a new place! My now wife has medical issues and we couldn’t just wait 1.5 - 2 hours on a Friday night for the housekeeping to clean after traveling all day.
Eventually we found a really nice hotel. This experience really ruined the idea of AirBnB for me.