Received a refund that was approved by Airbnb because I sent them videos and photos of roaches crawling everywhere. Please do not put your things on the floor. Host took two days to reach out to me as I was checking out. And finally responded by saying I was cheap by asking for a partial refund. The neighbors are loud until 11pm so be aware of that as well if you book. Airbnb said the host violated terms by having pests and not responding. She was upset at me for talking to Airbnb support because it made her “look bad” and she said 90% of people have roaches. No it’s an infestation that needs to be fixed. She refunds you quietly if you privately message her if you reach out with Airbnb support she will ignore you like she did me. Never had a bad experience with Airbnb so book elsewhere. It was neat but pests mean not clean. Location is also in the hood .