Don’t bother asking the host for any assistance, he will simply direct you back to his listing. He clearly screws people over regularly... I didn’t feel safe in his rental and left after being there 5 minutes and he refused to refund any of my stay. He’s a nice guy until you want him to do something that doesn’t serve him. I would NEVER let a loved one stay any place this host is operating. Not to mention the non code compliant has fired water heater he has in the bathroom with no make-up air or operable window. Sketch!!!!!!! Stay somewhere else...