Han, herself, was a good host. She responded quickly to my questions, though I was directed to the front desk for many of them. No issues with her.
I stayed for over two weeks so I got to know the place well. There were definitely some pros and cons:
The bad -
- Wifi was spotty at best. Steaming anything above 360p was out of the question. Especially bad almost every day around 6-10pm. 1mbps down/up was the free plan. Paid option for $7/day to bump it to 5mbps. I got so frustrated at one point that I decided to upgrade, and it didn't noticeably change anything. Not a one-night issue, they just have a bad system in place. Don't plan on any HD streaming or YouTube in the room.
- Shower is nice but very finicky. Water temperature knob is ambiguous and takes (literally) 3-4 minutes to catch up to what you set it to. Hot water ran out almost daily and I'm a dude who takes reasonably short showers.
- The room across the hall (which Han's place shares an alcove with) is apparently also rented out via airbnb or similar, and that host is much less selective about who stays there. I've been to some raging parties in my day, but I've never heard anything like I did coming from that room. 8-10 fraternity dudes literally yelling at the top of their lungs constantly, pounding, stomping for hours on end one night starting around 2am. Twice their 'friends' locked some guys out, and they spent the next 5 minutes slamming on the door, yelling to let them in. When they finally left at 4am or so, they had a big Bluetooth speaker with them and were blasting rap in the hallway. A different group of kids were less loud, but still noisy, constantly slamming the alcove doors late at night. And the weed smell was so strong it fully made its way into my room on a couple occasions. I don't mind that, but I know some people do.
The good:
- Bed was comfy and large.
- Parking was free, close, and plentiful
- The view off the balcony was very pretty at night.
- Connected to a casino with a movie theatre, food court, and everything else.
- Very nice free gym. Large and well equipped.
- Spa was wonderful. I had an 80 min massage and spent some time down there afterwards. Staff was very friendly and helpful.
- Appliances were nice, and kitchen had tons of silverware, plates, and cups.
So in summation, there are definitely some issues with the 'hardware' of the hotel that proved frustrating, but overall I had a good experience and was happy.