Nice, big house. Jacuzzi with non-working jets and no heat. Swimming pool with a waterfall and lights that didn’t work. The control panel for the pool and jacuzzi was completely non-functional. We were willing to overlook these shortcomings, even though we considered a jacuzzi and nice pool to be major selling points for our stay. Additionally, the pool man came on Saturday afternoon, right in the middle of a blazing hot day. This meant we were unable to use the pool for several hours. A major inconvenience on a very hot and humid day. When we asked the pool man about the pool and jacuzzi, he informed us that in the 3 months he’s been servicing the house, these things had never worked. To add insult, the rental company hit us with fines for a couple of stained towels and linens that were already there and their cleaning staff couldn’t take care of, things that are easily replaceable for any reputable company. When we disputed these charges by informing the rental company about the stains, pool and jacuzzi, they basically said it was our fault for not interrupting our stay to lodge a complaint immediately, while we were doing our best to have a good time. Instead of being understanding, they kept putting the blame back on us, and that made for a very unwelcoming feeling. Though the house itself is nice, the dialogue with this company has been very unpleasant and unwelcoming, leaving us feeling like our concerns were invalid. We will stay in Las Vegas again, but will avoid this rental company at all costs. Be sure to carefully scan EVERY towel, face cloth, bed sheets and take pictures before doing anything if you decide to stay here. Take all other previous reviews about getting extorted for money for something we didnt do as a fair warning.