Honestly the entire experience was one I never want to relive. Communication with plushy from the start was horrible and inaccurate And I have the emails to prove it. We had no working refrigerator. We were expected to maintain the trash but provided no trash bags even when requested from the hotel. However I will say that the Hotel tried to compensate for all of our inconveniences by providing us a $150 food voucher for the hotel restaurant. Plushy has done nothing thus far.