The place was clean but I called the actual cleaning service and let the third party know that we were missing washcloths and the shower towels. Maid service never called me back after leaving a message and the third party I guess forgot to insure that we did receive them. Another issue we had with the actual hotel was that the valet would take a good 30-40 mins to get our car. Nothing against the men working there. I’m sure they’re just under staffed or just don’t have a good system to get the cars.Then at night the parking garage would get full and we would have park at the other MGM garage. Now I don’t know if that happens at other hotels the only thing is that it’s a 15 min walk from MGM Grands parking garage to The Signature hotel. So if you’re two short women like me and my friend it was not a safe idea to be walking at night.