The place was amazing but there were issues with the check in. I was not allowed in the room as scheduled at 4pm due to maintenance which was frustrating. Richard did offer another smaller room but I wanted the fountain view room that I paid for. It didn’t help that I also had 5pm dinner reservations that 4 of us had to get ready for. Overall, the place was perfect as promised. Icing on the cake would’ve been a seamless check in.