While Tia’s house is ideal for it’s size, proximity to the airport, the strip, shopping centers - DO NOT BE DUPED by the pictures or Tia asserting that they have over 600 reviews with a 4.6 rating.
This place is FILTHY!!!!!! Literally from the front door to the patio.
Front door: Dirt and dust soon as you walk on the porch. The interior of the door and doorknob is dirty. The weather striping is hanging off allowing cold and light to come in. The front door jams.
Kitchen: DISGUSTING. Food and stains on the blinds, cabinets, baseboards, & appliances. The stove and refrigerator were dirty. The pots and pans are so dirty they need to be replaced. We couldn’t even cook which defeated the purpose of us getting a place with a kitchen. Dust, grime, dirt in every corner, under the stove fridge & around base boards. The dust pan was taped up with masking tape. The masking tape was dirty so she can’t say that happened right before we got there…It was a Walmart great value dust pan, just get a new dust pan!!!
Beds: We had 11 people and Tia’s place has bedding for 12 people. There are 4 beds, 1 day bed, 1 pullout bed and 3 rollaway beds! Only two beds were comfortable. Everyone woke up with neck & back aches, even my 23 year old. Two beds made so much noise whenever you sat down or rolled over. The daybed & pullout mattresses were so worn that it felt like you are sleeping on springs. All three of the rollaway flat mattresses had large stains on them. One rollaway frame was broken (missing a leg & couldn’t be used) and one was without a railing, so there was only one rollaway bed, instead of 3. While there, I messaged Tia about cleaning supplies, dirty stained wholly towels, and the mattresses. While she was quick to respond, she was very defensive. She stated they have been using the mattresses over a year and had never had any complaints then apologized for the mattresses not being up to MY standards. Whose standards would stained mattresses & broken bed frames meet?? She didn’t even mention the towels or missing railing…I went to the store and purchased cleaning supplies and left them there for the next unsuspecting guest.
After this I went back to Airbnb site & looked past the glowing positive reviews and noticed a theme at all FOUR of her properties — CLEANLINESS!! For this property, I see John Oct 2022 mentioning the mattresses as well as how filthy this house, yet she started she had never received a complaint.
Bathrooms: Vent covered in layers of dust. shower curtain liner extraordinarily dirty. Dirty tub & towel. Water with long hair pooled on our feet when showering. I had to buy vinegar & baking soda to clear the drain. Used bar soap on tub ledge. The baseboards, behind the toilet, and every corner was dirty & grimy. Dried up urine under the toilet lid. The towel bar is broken (no bar, just 2 brackets dangling from the wall). Several left over used travel supplies from previous guest (bottles of soap, shampoo, etc). Which would be okay if most of the bottles were not empty or all lined up on the stand. Several of the towels were stained & had holes in them. Not fit for to use.
Garage: Full of junk - old mattresses, old furniture, broken dryers, chairs, TV…the dryer that was plugged up was full of items.
Patio: The hammock pillow & cover was filthy. The patio was dirty, looks like party confetti was all behind the chairs. The back wall is half painted.
Trash & recycle bins: Hadn’t been emptied & filled up during our stay. If she would’ve informed me that trash collection day was during our stay we would’ve gladly sat the trash out.
We booked in August and I didn’t see any of negative reviews. However after we got here and saw how filthy this house was, I started thinking I must have missed something. I went back through the reviews from all 4 of Tia’s properties and noticed that when anyone mentioned something negative, she came back with an attack, boasts her rating, states that the guests are new to the platform, don’t have any reviews, are irrational, & wanted refunds, free stays, additional days, etc
Despite of my family’s bad experience I didn’t ask for a discount, I didn’t ask for a refund, I didn’t ask to extend my stay nor am I new to the platform. I’m actually an Airbnb SUPER HOST. My property is clean & well kept. I appreciate & respect my guests feedback. I have only a few guest reviews under my name because before hosting, all our bookings were under my husband’s name.
I mentioned to Tia that maybe she should hire a professional cleaner, she said she has a professional cleaning crew and she personally inspected before and after each guest. If that is the case, both her and her cleaning crew needs to be fired!!!
Do not be DUPED!!! Beware!!! Book at your own risk!!!!