We have stayed at multiple Airbnb properties but this experience was more than disappointing. We arrived in the evening and when I prepared for bed realized that the bathroom was extremely dirty. Both mirrors were spotted with toothpaste and one of the mirrors had something dripping down it. The inside of the toilet was dirty and the top of the tank covered in dust. The sink was dirty and when I wiped it, the paper towel had an orange film. The shower curtain had a 4-inch brown film along the full length of the bottom and grime and hair were under the bathmat in the tub.
The kitchen sink and stove were dirty, clearly hadn't been cleaned prior to our arrival. The fan in the bedroom had a thick layer of dirt on the blades. If the fan had been turned on, the dirt would have gone everywhere. The door between the bathroom and bedroom had grim and drips on it. We decided to leave at this point so I didn't check other areas for cleanliness.
Jenny was excellent at communicating with us prior to check in and she responded immediately when I sent her our concerns. She asked if there was anything she could do to have us stay but I let her know we were leaving and moving to a hotel because the condo was just too dirty to stay there. With consistent, deep and thorough cleaning this condo could be a nice option.