I stayed here for the weekend of New Years and I'm not sure if April was just busy or what happened but I would have to write her a message multiple times until I would get a response. Also when we were ready to check in after 4 pm we had to wait at least 10 minutes outside until she finally sent another man to be able to give us the code to get in. Overall the place was okay for the price other than one of the bedrooms had no doorknob and it completely fell of the hinges while we were there... It could of been an off weekend because I see most reviews are 5 stars but I'm just going off of what I experienced.