We were told if we added an extra day we would have balcony access, upon paying for the extra day and arriving we find out we can’t use the balcony even though on the pictures of the room it shows the balcony and talks about the view. The room was also dirty when we arrived with black hair on every counter and on the floor. My wife spent our entire first day cleaning the room. We were completely and totally disappointed since this was our first getaway in over 3 years. We only chose the room for the balcony access and didn’t even get to use it after paying for it, plus the dirty room, we wouldn’t recommend it.