Ken was very easy to work with, quick to answer any question we had. The house is in a great location - less than 15 minutes to the strip, in a quiet neighborhood. The pool is a great size, and my teenage boys spent hours playing in it. If you are looking for a luscious pool/backyard area, this is not it. There is only rocks in the backyard, but if having a nice pool is all you care about, then the backyard is absolutely adequate. The bedrooms are nice sizes, with comfortable beds. Bathrooms look to be newly renovated and are beautiful and clean. The kitchen is a little dated, but has everything you need, including a Keurig and pods. New washer and dryer in very clean laundry room area. Great value for the price!