Igor is a very kind person. He answers fast and takes care of you. This resort is very nice, it is in a very good location... definitely would book here again.
suggestion: if you are going to use the shuttle, book it with more than 24 hours ahead in order to find space, otherwise you'll have to find other way to get to nearby places, buses are a good option not walking a lot, just a few blocks because of the good location of the resort.
book here!!