Had a wonderful time and this is a great hotel and spot. I wish we had access to the balcony, which I thought was part of the deal, but it was locked. I understand, but I wish that was upfront mentioned.
My only complaint though, is that there was a half drank/open Arizona tea in the fridge and some muck/hair in the tub. I wish there was at least some disinfectant spray available under the sink ( I went and purchased) to clean the tub myself in order to use it. This is why I'm giving 4 stars. I mean, I would give 3 or less over cleanliness- but I did enjoy my time in Vegas, as usual, and perhaps this a lesson to the cleaning staff that they really need to check everything.
This is a time of a pandemic, after all and after seeing what was left and needing to get my own disinfectant to feel comfortable- kinda hate that starting out your vacay.
I also requested to exchange the extra sheet set for clean ones (I just didnt trust them up in the cabinet like that) and the staff wanted to charge like $5/sheet even to exchange. This made me even more skeptical that the spare sheets aren't getting cleaned. I did say yes to the charge waited up for hours, called again, waited more, but they never came at all.
Also, the Palms Hotel and casino is actually totally shut down right now. This spot is in Palms Place. I also wish this was communicate upon booking. The hotel wasnt crazy cheap or anything and we really wanted the casino.
But again, I always enjoy Vegas and am regularly there. Just probably wont be using this spot again, if I'm going to be completely honest.