The feedback, support and communication was great and quick. Check in was very easy and didn’t take long at all. The hair dryer went out and Cassandra & Bobby made sure we got another hair dryer within hours (not sure how long it took but it was in the room once we returned). They also shared a few spots we should check out because we were completely lost and was just going with the flow. This place gives you a nice 360 view. The balcony and pool area is locked down at the moment but that wasn’t a take away as there are so many things to do. The place has lots of space with 2 bathrooms which worked perfectly between my wife and I. I believe the place could be cleaned a lot better (we are neat/cleaning freaks) so it’s easy for us to spot things. There’s a bar downstairs for the drinkers and 2 dispensaries across the street for the stoners lol (you get a small discount by living at Palms Place). Palms Place is very professional and very nice. I wouldn’t attempt walking to the strip, it could take up to 30 mins honestly. Everything looks close but it’s much further than you expect. Use a Uber or Lyft and get dropped off on the strip ($10-$20). There also a enterprise that’s about 5 mins from Palms Place if you’re willing to rent something, keep in mind the strip is the place to be which you can Uber or Lyft to. We got a rental for 3 days because my wife loves to shop so yea we were all over the place (we paid $280 for a RT Challenger for 3 days). Overall we really enjoyed our stay through Cassandra and Bobby at Palms Place and we really enjoyed Vegas. Will definitely book again with them. As a matter of fact we weren’t ready to leave and tried booking 2 extras days with them but they were booked already so we packed up and went to the LINQs for 2 extra days.