When I first called him To speak about the details of the location he rushed me off the phone without answering anything. Then when I informed the host that there was roaches all throughout the condo he decided to call me a liar and offer a lame reason for the uncleanliness and said that since I didn’t want to proceed with staying there, he would not be issuing ANY part of a refund. I had to call Airbnb customer service and report him in order to get him to comply! Honesty, cleanliness, and a better regard for good customer service is what this honest needs a lesson in. He left us stranded with no place to go and no regard for customer service after a two month prepaid reservation, and an 11 hour drive to Las Vegas. This is a terrible location, host and most of all a very low end representation of what Airbnb represents!!!!