I am a local and booked this for me and the kids to get out of the house and away from the norm together and de-stress after hearing of my fathers fatal illness. We were going to lounge around, have take out and watch movies. Well the TV didn’t work. My money spent useless as everyone was just on their election is doing their normal everyday things. We watched a movie on my daughters iPad when I have a 60 inch Tv in my living room. You could have offered more than an apology that no one ever came to fix it and the hotel has maintenance that should have come right away. Shame on you for not being a more compassionate host to your guests. You stole my money :(