I had a last min flight cancellation due to snow storm back home, so we were stuck in Vegas for an additional 2 days. I couldn’t extend where we were staying because it was booked and the hotel rates were through the roof. I sent a request explaining the situation for the short notice and not only did Issac accepted with min, he also allowed us to check in at 12pm at no charge so we weren’t lingering around with our belongings until the designated check in time. God Sent!!!