The host was really great! And it was a comfortable stay. Super responsive and took care of a couple minor issues right away. The only reason I didn’t rate 5 stars is because of the hotel management itself. The concierge/front desk were excellent. Location is great. All that said It would’ve been nice if the description mentioned something about The Palms resort itself being completely closed. One of the perks of Vegas is the walkability to dining and we unfortunately didn’t get that. Even the pool house restaurant was closed. There were lovely views but you couldn’t see them because the windows were filthy. And the cleaning crew could’ve done a better job with the units. And the dishwasher had a note in it not to run it so I had to wash everything by hand. That’s very fun on a vacation. Given what I paid and the rates right now I could’ve stayed in a 4 star hotel for half the price. James is a great host but the resort management is doing their owners a disservice.