I’m leaving this review based on our check-in experience and the condition of the Airbnb. I messaged the owner 3 times letting them know our check-in would be late, 9-10pm. And when we arrived to check-in the hotel said our reservation had been canceled. After trying to call the office I found out they are not open that late and I messaged through Airbnb to try understand what happened. Because now I would have been without a hotel and without the payment since it was non-refundable, at 10pm on a Thursday night. A while later I get a new reservation code, because our reservation code had been “changed”. I got no explanation as to why it had been changed. I don’t understand why my reservation was changed and I will not be booking with Alex again. The room had what looked like tape stains on the ceiling, dirty cups, and a beat up kitchen light.