Dee was very responsive and great with communications. The apt was very nice on the inside and the beds were great to sleep in. The outside of the apts. were a bit run down and the main carpet in the houses was dirty but the area rugs were very clean and the house smelled freshly cleaned. She had extra needs stored around the house that came in handy more than once. It was over all a very pleasant experience and definitely worth the money spent! I would stay there again if the need arose.