The house was easy to find and easy to get in. It is very big with ample room for 10 guests. There were a few maintenance issues. Avoid the jacuzzi until they get a cover for the hole at the bottom. It is very dangerous, especially for a child. There were minor issues like food left in oven and the putter for the golf is missing. Stains on towels. Shortage of dish towels and no washcloths. No toilet cleaner. The pool is not heated. Our main issue was with the furnace. It got cold and we tried to turn the heater up but there is no instruction for the unit. We decided to try to use the fireplace but also, no sinage of how to operate. We froze for two days. The response of the "management company" made me feel like it was my fault and not a big deal. I wasn't sure who I was speaking to most of the time. Eventually, while we were leaving, someone did fix it. They did offer a partial refund and this was negotiated after we got home 2 days later. Not for families with children.