DISGUSTING, FILTHY, UNKEPT Apartment Renter BE AWARE!
Lack of privacy....the patio door blinds were missing and falling off while we were unpacking. The sofa table leg was broken. The cabinets were broken. Unknown substance was left in the liquid dispenser on the washer so I couldn't wash my baby clothes. It was difficult to change the cold temperature to warm. After several hours of waiting on the warmth the back room (master suite) never got warm. Standing water in the front bathroom sink. Front bathroom toilet mechanism was broken so I couldn't flush the toilet. Carpet spots missing throughout apartment. Curtain rods to window but no curtain. Filthy stained towels throughout both bathrooms. Piles of dust was left on ceiling fans, lamps, and ventilation systems. I brought all information to the owner attention on the first night after a long flight with my children. The owner refused to allow me to end my reservation so I could get my money back. I had a restless night calling around trying to find my kids and I a new place to stay on such short notice. I didn't give up. The owner apologies for the disgusting and filthy apartment and offered to send in cleaners and the maintenance man, but kept declining my need to end stay. I urged them that the cleaning and maintenance should have been done before I arrived with my small children. I advised them that I would not allow strangers in the apartment knowing that Coronavirus is on a rise in Las Vegas. I finally got the owner to accept my cancellation the next day later that afternoon, but was not willing to compensate for anything they put me through. While gathering my kids and straightening up behind ourselves. The owner barged in with access code without notice requesting that I get out immediately. It was such a horrifying experience.