Nice place. But not what I had expected for my birthday vacation. The listing was misleading and explained the attractions were 10-15 min away from the property. In reality, everything was about double time farther by the time I checked in.
This may not sound like a big deal.. but it is when you are doing rideshare for your stay and there are no drivers available in the area for hours.
A taxi driver specifically told me “no one really comes out here”, when I called a taxi line.
If you stay here I suggest you get a rental because you will likely have a hard time getting rideshare as I did. Not to mention Vegas traffic.
This was a big inconvenience for my party and I as we wasted precious time and money during vacation. It was so bad we ultimately decided finding another place to stay was more convenient for our time. I did no more than take a shower and eat some complimentary chips before realizing I couldn’t continue to stay here any longer .
I tried to reach out to the host to explain her my situation and that my party and I decided to make other arrangements. We canceled our stay early.. same day only hours after check in, when we finally found a ride-share that could make it to us. Obviously I wasted money on a $800 booking and I believe it is only morally correct I receive a refund.
When I reached out to the host I provided screenshots of and proof of all the inconveniences I endured and voiced my frustrations, but it’s like they disregarded my whole dilemma. I understand I booked for 2 nights but I wasn’t even at the property a fraction of the time before leaving. Again, due to inaccurate listing I felt mislead, and bamboozled. The host refused to negotiate even a percentage of my money back.
I escalated the issue to Airbnb and the host only agreed to give me back $150 out of an $800 booking! Granted, I only stayed at the place fir a few hours. I feel like I was penalized for being inconvenienced. I understand you have to make your money and I’m not knocking anyone’s hustle, but at least be reasonable and accommodating to your patrons. I mean, it was so bad the Airbnb resolution specialist came out of there own pocket to contribute to the refund.
I really hate to complain but I feel transparency and accommodation are a top priority for guests next to cleanliness. If you decide to stay here make sure you have a rental and are prepared for Las Vegas traffic. Be that as it may, I wish everyone reading this a blessed day and good luck in your Airbnb search.