Overall the price for the room is low in comparison to similar rooms at the Palms. The city view, jacuzzi balcony and 58th floor experience were great! Mark was responsive but there were a few issues, that were unresolved or compensated for.
The two TV's in the room didn't work at all. The hotel didn't have a free WiFi option online as promised and I'm still dealing with trying to the get the wifi fees removed ($12.99/device). There was a broken motor for the electric drapes that kept whirring and making noise all night in addition to the second bathroom being out of service.