UPON ARRIVAL THIS ROOM WAS DISGUSTING!!!!!!!!! Especially given the current Co-Vid 19 pandemic, this room was in no way to be rented without being cleaned. I had to try to sanitize & scrub the place just to feel some type of protection given the fact that the owner would not answer her phone! The couch had nasty stains, food, crumbs and some kind of chocolate all over it from which i'm assuming to be the previous guests. There was leftover old food in the pantry and the kitchen was no way ever cleaned. The hand rails on the entire balcony were utterly disgusting. Even the glass on the balcony is fogged up with residue blocking all sight. The worst part was the pull out mattress, inside the sofa-bed were eye-lashes, crumbs, and
hair. The top sheet was so gross the bed could not even be slept on. My party decided they couldn't stay the night and left. I was personally told each guest was to follow the "house rule" and pay the $113 cleaning fee so the room will be clean and sanitized for the next guests. Why pay a cleaning fee when the room doesn't get cleaned? I'm honestly unsure where that money goes. A room shouldn't be rented out in that condition especially considering the current Covid-19 pandemic. WORST PART was when I actually spoke to the owner she was rude, unhelpful and tried to place blame on me. STAY AWAY FROM THIS UNIT!!!!!!!
ALSO COULD NOT EVEN GET ROOM SERVICE, CLEAN BLANKETS OR SHEETS FROM PALMS PLACE