The host entered the apartment without our permission. This had huge concerns for my moms safety specially during the covid-19 pandemic. Also she tries to do anything to charge the guests more. we were charged for cleaning twice when we extended our reservation and the apartment was cleaned only once during our stay. I asked Airbnb to refund the cleaning fees but they said the host refused. The very upsetting part that even after my mom left the apartment super clean. The host is claiming that all the dining chairs were stained and requesting a refund. Although she never used the dining chairs.