Shelly automated messages were the only thing we heard from the whole time we stayed for 7 nights. She reached out the second day asking if we had any problems and we had been and we told her then she proceeded to ignore us after we told her we had a problem. Luckily for everyone reading this the new refrigerator is now installed and the old one that was so loud that we had maintenance come up and turn it off by unplugging it at almost 12:30 at night. I’ve stayed in lots of Airbnb, Shelly stands out by far as the worst host I’ve ever had. We have almost 90 dollars worth of groceries ruined cause Shelly said the refrigerator was gunna be in the following day and it was in two day after we had the problem. Great place to stay. Strongly suggest looking for another host at the MGM Signature. Probably the best place to stay at if you as me. Shelly I hope you get taken off this app for not even be able to have a fitted sheet on the bed.