Caneceled five hours before reservation was set to begin without explanation or apology. When I inquired why, I was told “unforeseen circumstances.” Airbnb worked promptly to issue a refund. The host finally did apologize - only when I asked why this occurred - but seems to
manage multiple properties based on the fill-in-the blank content of the message she sent. I understand things happen but host could have reached out regarding cancellation prior to me arriving in Vegas to give time to figure things out en route