Terry, the host was very responsive but overall, I would give this a 2.5 review. From the first night when we arrived, the pool was dirty and it wasn't just the debris from the winds but the water was murky. The host had to call the pool guy and it took him 2 hours to clean it. We wanted to use the pool right away as soon as we got there (we ended up checking in at 6pm close to 7 and didn't get to use the pool until 10pm). Then the toilet flush didn't work properly in the common bathroom so she had to call a plumber the next day to fix it. Then a couple of hours later, tree people were knocking on the door to trim the leaves and we had to move our cars and one went to the back while we were in the pool and was about to trim them while we were there! Our stay was interrupted with all the maintenance work that should have been done on the house before we arrived. The floor was dirty as if the house was not completely ready for the next guests.