While the house and room seemed very nice and clean, I immediately discovered that there is no way to secure your bedroom door while you are gone, so there’s nothing to stop somebody else from rummaging through your valuables and personal items. I raised this issue with the host, but she seemed unconcerned. I expressed my discomfort in staying there and had to find other accommodations for the duration. So despite the fact that I didn’t sleep there or use ANY of the facilities, the host denied me a refund and proceeded to even charge me the cleaning fee. Seriously?!? How desperate can you be for a few dollars? Since the host refused to do the right thing, I had to go through AirBnB support and they got her to finally agree to a refund for one day. Gee, how generous! She still charged me the cleaning fee though. So the bottom line is, if you care at all about making sure your valuables and personal items are safe and secure when you’re not there, you should probably look elsewhere to stay.