The owner, Tai, was very responsive and the location is pretty good. The air conditioner works well, which is important in Las Vegas, too! The bathrooms, kitchen, and hard floors were very clean. It was nice to be able to bring our pets since we live in Arizona.
Unfortunately, that’s the only positive feedback that I can give. I’ve stayed at least 10 times on AirBNB and this is the only negative review that I’ve done. In fact, I’ve done lengthy, positive reviews on the other stays. I just want to preface by saying that since we live in a world where people have unrealistic expectations and I experience that with customers in my own job.
The carpets in the bedrooms are in really bad shape. They are terribly stained and worn. I wouldn’t walk on them barefoot or even let my dog lay down on them. They look every bit as old as the house is (built in 1998). The kitchen and bar chairs, patio furniture cushions, and even the main bedroom frame and bed skirt are badly stained. The bed is okay, but none of the other furniture is comfortable to sit on. The air hockey table doesn’t work. There was an ant problem in the back yard and I saw ants on the patio furniture and all around the deck. There was a previous guest’s dog poop in the back yard on the West side, too.
Also, although Tai was responsive, I could tell that he doesn’t want to spend money on a real fix for things. There was no hot water day one, which was my son’s birthday. Again, unfortunate timing, but stuff happens. Tai sent a handyman, not a plumber. The guy was there for about 5 hours trying to fix it. It was noisy, with major drilling, at one point the guy comes out soaked from the shower and left to get a part. The plumber that I was promised never came, and when the handy man left the hot water worked, but the water gushed out of walk in shower’s knob and the head at the same time. A plumber could have fixed that in less then an hour and not have taken up half of our day, but it saved Tai money, no doubt. No worries about our time on our vacation.
I honestly have no idea how this place has high reviews. It’s a 3, tops, on the most generous level. I care about cleanliness and location most, and I would not consider this clean overall when the furniture and carpeting is so badly stained. I was hoping to be able to attach videos and/or pictures, but it doesn’t look like there is an option.
We still were good guests, despite the issues. We stripped our beds of the linens that we used, picked up our dog’s messes, took the trash to the curb on trash day so that it didn’t sit in the container for a week, ran the dishwasher, and took all of the trash out in the bathrooms and kitchen before we left.
I would never consider staying here again, and I visit a lot because I’m from Vegas and my dad still lives there.