The room was fairly trashed prior to my arrival and Petra’s team/MGM both deferred to cleaning staff transition regarding the issue. I arrived at midnight and wasn’t in a new room until 230AM. I was moved twice (second room was also occupied.) Petra was not available, her partner apologized but just seemed to say “I don’t know, speak to MGM front desk” and the front desk was confused until he spoke to them on speaker from my phone. There after, my next room was also assigned to another guest who was belligerent. MGM security came. Yeah — it was the least ideal experience for an Airbnb.
Petra did refund my first night, but overall it was an nightmare of an experience: the third room was nice, but the view was of the airport not anything pictured. The MGM casino is about a 15 minute walk from the signature tower 3, and it’s definitely the ghetto side building. Tower 3 itself was closed (as well as the valet) so you enter tower 2, self parking was about a 20 minutes walk. There was a strong marijuana odor on the floor, children running up and down the floor, you can hear your neighbors, really intermittent WiFi (careful if you have Zoom meetings). Perhaps it would have been different if the original room/floor was available.
If you look at other hotels in the area, even with the resort fee you aren’t paying much more. Ended up staying 2 more nights in Vegas and moved to Caesars palace and paid less (with the resort fee) than this Airbnb.
I’ve never had a bad experience on Airbnb, so this was definitely disappointing.