Well don’t really know where to begin , I have stayed at over 30 Airbnb’s and I’ve always had a good experience until this time! I booked this Airbnb a week prior to coming to Vegas and reached out to the host several times to let her know my about arrival time she never got back to me once. I had to call Airbnb one hour before my due check-in time to let them know that the host has been unresponsive and I have no way of getting in the house.
She finally text a generic message with the location and how to get in. upon arrival I went to take a shower, And tried to wait about 20 minutes turning the Diial every which way to get hot water the water was ice cold and it was a 48 degree day in Las Vegas. I continue to try to reach out to the host Jennifer to let her know about the hot water I tried calling and got an instant text message back that I can’t talk right now just text me the issue so I text her the issue let her know that there’s no hot water and never heard back from her again. So I wound up taking a cold shower and wound up leaving that night as I was not gonna stay there for three days with no hot water Airbnb wound up helping me tremendously and I screenshot it all of the info and the fact that there was no hot water and when they were able to reach her, she lied to them and said that there is a button underneath the sink that turned on the hot water well it would’ve been nice to her to let our guests know and the other guest that I asked if they could get the hot water on that we’re staying there also said no they had to take a cold shower too. Also who ever heard of a button underneath the sink that will magically turn on the hot water and a shower complete and total lie. she knew the hot water was not working. she is a terrible host I hope Airbnb pull her as a host and I hope none of you ever have to go through what I went through.