Cindy was great and we were able to contact her easily if we needed anything. I was initially sceptical booking this as I had never heard of booking a hotel room through Airbnb but it worked out perfectly. We arrived at the MGM and were checked in quickly by the very welcoming staff members. The room was lovely and matched the pictures perfectly. Everything was as described. The bathroom was huge and the bed was very comfortable. The location is fantastic and once out of the hotel it's Aprox 10 min walk from Caesars palace. Everything was perfect. Thanks Cindy