Ron was extremely attentive. There was an Issue with the Wi-Fi when we got it. He had recently upgraded to 5G and he immediately pointed that out if we have any issues to him. He had advised to try turning off the modem to reset it which didn’t work however he called customer service found out there was a defective modem. Gave us the opportunity to wait til After we left to replace it or he could replace it while we were there. I advised him if he could replace it while we were there in which he did he was right very respectable of our privacy. For the inconvenience with the Wi-Fi he waved the hundred dollar deposit for the hot tub fee. Overall we enjoyed our time at his house.