Didi was extremely accommodating and I was so appreciative of her. Our flight got in earlier than expected and she was kind enough to let us in early. The only time consuming part of things was the lobby receptionist. Sheesh… that was a drag! But Didi came to the rescue, as soon as I informed her on what was going on. I also had trouble with the shower and she sent someone right up! Literally my Airbnb Genie lol. I stayed at palms last year but diff room and I’ll go back to booking Didi! My sister’s bday was PERFECT! The room was decorated for her and it was so easy to clean up after.