We were looking for a spacious home for my family and this home offered that. The house was a good size however there was a major hiccup with our first night. When we checked in, the house was at 85/86 degrees. Whoever checked on the home prior to us coming in should have made sure the home was cool especially with it being June is Las Vegas!. It was unbearably hot and caused A LOT of stress the first night. The fireplace also does not turn off completely which only added to the heat. We were about ready to leave and check in to a hotel (not the way to start off a vacation). We were drenched in sweat the first night's sleep. Come to find out the A.C. needed repairing and I also heard that it is illegal to not have a working A.C. in this scorching desert heat. The lady I was in touch with was gracious enough to bring fans over the next day, however, I feel like this could have been prevented and should have had a working A.C. before we checked in. No compensation was ever offered by the owner, just a "sorry for the inconvenience". When checking out, I left something at the house, which was then left outside for us to pick up which I appreciated. In my honest opinion, I would not have the word "luxury" as a description of this home. It is spacious and good for families with kids, but I would not consider it luxury.
I feel like the first night should have been compensated since 10 house guests were stuck in a home with a non-working A.C. If the owner reads this and is gracious enough to do right by their clients, I will leave an updated review, if possible.
I also had to reach out to the owner for an updated WiFi password. It makes no sense why the password is not updated in the first place, which tenants then have to go out of their way to reach out. They also give you the wrong address at first and then send you the correct one as it gets closer to check-in. Don't quite understand that.