Immediately after booking, the host messaged me and told me the dates I booked weren’t available, saying they wouldn’t be in town to check me in to the property, and I couldn’t get access without them being there.
They attempted to get me to change my dates, but I had plans in town for the dates I booked. I requested a refund multiple times over the course of more than a week & took the steps requested by the host, but never received a refund. Then the host stopped replying to my messages.
I ended up having to go directly to AirBnB for my refund, and they couldn’t process it until after my stay date - 3 weeks after I booked my trip, so in the mean time, I was out hundreds of dollars.
Oh, and by the way, we ended up staying at the same property, and the host doesn’t need to check you in, which is what I suspected from the beginning. It’s just a typical Vegas hotel. You go to the desk and check yourself in, and they assign you a room, so they were clearly lying to begin with.
PS - since we ended up staying on the property anyway, I can confidently say it isn’t even a remotely nice place. The “jacuzzi” tub has no jets, half the stuff was broken, vending machines were sold out, staff was useless, no WiFi to speak of, and zero cell service in the building. I couldn’t even listen to music on Spotify without it dropping out every few minutes.
For just a little more, you can stay at Palms Place, which is leagues above this, and where I usually stay. Do that. You’ll thank me later.