We checked in on Friday and the first thing I noticed was the messy backyard. Granted it had been raining and windy, but my OCD instantly kicked in and I had to clean. The spreads on the bed and some of the decor was also dusty and messy, but this is also how I prefer fine details. 45 minutes after we arrived we tried using the hot tub to only be notified that the heater was broken and we couldn’t use pool or hot tub for our stay which was super upsetting. We didn’t know why it couldn’t be fixed during the stay since we were there so long. We did receive a $200 refund, but honestly should have been more. We also tried using grill and fire table and propane was gone so someone had to come and bring us propane. All in all I feel like the house is beautiful, but owners need to focus more on details so there are less issues like this in the future.