What you see is what you get! The balcony view is beautiful, the jacuzzi tub is to die for and the dual stand in shower is quite romantic! You have access to everything from the location. Alex and his coworkers are extremely attentive and accommodating!
The staff at the Palms are quite unpleasant . I believe they give you a different quality of service because you've booked through an AirBNB but nonetheless Alex is such a great host it's easy to overlook the Palms poor quality customer service.
My husband and I had a great stay overall, everything was as promised on the listing, Alex is amazing and helpful. He definitely is the super host as described.
The only damper was the poor service of the hotel. I'd still recommend this listing for couples, businessmen and businesswomen, small families also.