We had an overall Ok stay. The house itself is very cute and well decorated.
When we first arrived there was a problem with getting in but Emily gave us instructions for a lock box instead of using the key pad which was no big deal.
When we walked in the house it was noticeably dirty. Dirty floors, hair in the shower and hair in the bed.
We walked outside in the yard area and it was full of garbage, old water bottles a hair clip stuck to a chair, It was like that area was never cleaned and the pool was disgustingly dirty and there was a very large vacuum in the pool. Part of why we booked the Airbnb was the pool for our kids to enjoy. Our kids were pretty understandably upset when we told them it was un swimable.
Emily was kind and she offered to refund us our stay if we left or the cleaning fee if we stayed. At this point we were all tired from our travels and just wanted to rest and the thought of having to find another place so last minute with 3 kids seemed impossible.
We decided to stay and agreed to the cleaning fee to be refunded. We also requested for the pool to be cleaned.
As we were unloading and resting up
before heading to dinner my brothers bed broke. We felt like it was one thing after another and honestly I felt bad reaching out so much but it’s just unacceptable to pay for a place to stay and for things like this to happen.
She offered to have someone come repair the bed but we didn’t feel comfortable having them come into the place when we were not there and the times she gave us we weren’t going to be there.
My brother ended up fixing the bed however it broke again.
This is something that we shouldn’t have to deal with while we’re on vacation.
The neighborhood is not the nicest. Its close to the old downtown area It’s close to the strip but definitely not eight minutes away if you’re trying to get to the center of the strip it’s more like 20 and you definitely need to either rent a car or Uber.
We ended up not using the pool the duration of our stay. Emily did have someone come and clean the next morning which we really appreciate but we didn’t feel comfortable letting our kids swim in the pool with the vacuum still in the pool. The pictures on Airbnb never showed the pool with the vacuum in it, so we thought it was odd that Emily said it had to stay in the pool.
The house itself is cute and it is a pretty mid century modern home and very warmly decorated.
We wanted to love it!