The check-in process was smooth and the place matches the listing description. The key for the condo worked 1 out of the 4 days I had booked. Each day I had to get a new key made because the one I had, no longer worked and no one could explain why. The host is very quick to respond to messages but that means nothing when it takes the hotel a whole day to fix the issue. I booked this place because I was traveling for work and wanted to save on food costs by having a place with a microwave and refrigerator. The microwave stopped working and by the time it was fixed it didn't matter, because I was checking out. The sink wouldn't drain properly, so I use it minimally. Also, the water was turned off! To the entire unit!! According to the host, a note was slipped under the door the let me know this was happening. That was not true. I didn't have use of water for a full day and when it came back on there was no hot water. I was very frustrated with everything that happened and the host's attitude was dismissive at best. The host feels like his quick response is all that we needed. The hotel's response time to fix issues is something he does not control. I paid the host through Airbnb and the host should ensure all issues are taken care of promptly. It was clear that these issues didn't matter to anyone but me. I would stay in the building again, but would never stay at any unit hosted by the person again.