The property was clean and spacious and pool table and games and air hockey were fun.
But the beds and mattresses were super cheap and everything was pretty austere. It felt like no one had ever stayed there.
There were no towel hooks in some of the bathrooms, no hairdryer and no toaster. I also prefer when there is sugar for the coffee and olive oil at airbnbs. Just nice not to have to buy every single staple unnecessarily.
It would also be nice to have an instructions binder.
Most importantly, the owner should be up front about the hot tub not working and the pool being in heated. Your main photo features both, but both were freezing and the pool was dirty.
All-in-all I was pretty disappointed with your response to my pool/spa inquiries. I rented the house because of the pool and spa. I would not have rented if i knew they were not working. And the woman I spoke with said, "that's why we didn't mention the spa in the written description of the property." But the profile picture of the property is of the pool and spa. That's like showing a photo of a refrigerator in a listing but not writing about the refrigerator in the description and then saying to a guest, "oh, the refrigerator doesn't work. You'll notice we didn't mention the refrigerator working in the written description of the property, you shouldn't have assumed it was working.