We’ve stayed at this hotel before and the experience was great but this last time was the worst ever. From not being able to get into the suites after multiple visits to the front desk, then once we gained access to the units they were still dirty food left from previous guests. We called the front desk for a broom and we’re told that they could provide it at a fee. Also the description says 24 hour valet service and that was not true if you arrive back after 10pm you have to park at the structure with is a nice walk back to the signature. Also we made multiple calls to the front desk due to heavy marijuana smells in the hallway and days after we checked out we were charged $500 for a smoking fee and we aren’t even smokers ( we also had our 5 year old with us whom had severe allergies). This is a great place due to the amount of space it provides but that’s the only plus.