Annie's quick to respond and had a lot of tips and notes all over her places to help. Usually, I'm a big fan of these useful tips to make life easier, however, with annie's place, I need all these tips/tricks to just make things work, things such as how to lock the front door(one of the worst lock I've experienced in airbnb), how to use the shower(don't be afraid to pull the handle out of the wall, it'll work, just have faith), etc. On that, unfortunately, it's minus points for me. As for the place, it sits in a quite neighborhood and has a beautiful view of the mountains. It's spacious and clean. For the price, it's of good value if you have a large group.