Mario was very communicating he answered right away the place was clean and you have everything to be comfortable that being said he was very nice and polite … the place was a bit small we found big roach in the restroom that scared the hell out of me I also feel like he should put the description that there is long and narrow stairs to get to the rooms that are a bit dangerous but my what bother me was that I payed a bit more because we wanted to use the pool but where not able because of cleaning situation (it rain a day before I get he doesn’t control the weather) but I think he could had let us know when I confirmed my stay that day we where all in our swim suits out side the pool gate and the door wouldn’t open that’s when I got informed…..