After a stellar 2020 girls trip to Vegas, we need a bigger house for 2021 and needed a pool too!
We chose this home based on the great reviews and the added bonus of “a newly remodeled gem” of a home and 5 bedrooms to fit us all. And the reviews suggested a great neighborhood.
Upon our arrival the first day, we were permitted an early check in (which was very gracious!) as the cleaning lady had finished early. After it taking quite sometime to get in the home (had to use real keys and open numerous gates and doors with them) we entered the home and immediately realized it was not as pictured. The hallway to the “casitas” is an unfinished garage with wires hanging and walls with wide open holes everywhere. The bed in the casitas had a divot so large, it was 100% not useable, even if any of us felt safe in there. 2 of us slept on the couch since we were down a bed.
Inside the main home, there was a very nice, simple living room and it just kind of ended there. It was very obviously not cleaned prior to us coming in. We’d come in just after the cleaning lady left, so you would think you’d smell some sort of clean. We could feel debris on our bare feet, and it just kind of went downhill from there. Baseboards were coated in dust, hair clumped in the corners, gunk build up on faucets and shower heads, a coffee maker so dirty that we cleaned it ourselves (the water tank) and it still wouldn’t brew.
The pool and spa were the perfect size, and fairly clean, but we could never get them warm. Luckily we just baked in the sun and made it work lol.
The house had some odd things too, just worth mentioning. A few of the rooms had outlets ALL over the place. Like 3 in a vertical line, floor to ceiling. Some outlets were black like they’d been burned. Definitely made concerned about fire issues. Which is scary since there are bars on the outside of all windows and doors.
For a house that slept 10, and with a pool, there were not enough towels. We washed them numerous times. Thank goodness for the washer and dryer. We also had to buy toilet paper.
The worst of all came after we arrived home very late on the second night, a cockroach was crawling across the floor. It was 1am, and we were on our phones trying to find somewhere else for our group of 8 (plus all the food and belongings we all had!) to go. We’d paid almost $1200 for this home and we were now faced with spending another $1000 on hotel rooms. We were stuck.
We made a group decision to not notify Thomas while we were still there. We did not feel comfortable having anyone come in to clean after we were settled in. And had we had somewhere that we could afford and could fit us all, we would’ve been gone the night we found the cockroach.
The house was just a bit of a downer for the trip. We had planned to spend quite a bit of time at the house and in the pool, we were really just disappointed with it all.
And we take 100% responsibility for not bringing our issues up while we were still there, a choice we made based on comfort. But upon notifying Thomas of these issues and sending him all the photos we took, he didn’t even offer up an apology. Can’t speak for him, but on the cleanliness front, I would be VERY embarrassed.
And for what it’s worth, we had numerous Uber drivers tell us to be careful, it was not a great neighborhood. Not a complaint, just hard to gauge that beforehand since you can’t see the address.
The photos for this listing are completely inaccurate and have problems areas cropped out. Book with caution!