We understand that a series of unfortunate events could occur in a short period of time, however, the main reason for this poor review is the lack of transparency and accountability from Ori’s side.
Arriving at Ori's place, shortly after check-in time, expecting to be contact free, and instead were met with anything but. This is when the news broke for the first time, the fridge was getting fixed, the washing machine was broken, and the house cleaner was still cleaning.
Slightly flustered as we had just grocery shopped before going to Ori's place, we decided it would be best to wait in the car given that so many people were inside, especially during Covid. After waiting an hour in the car, hoping our groceries wouldn't spoil, Ori called to say everyone was leaving and things were in working order.
After bringing in our carload, we were met with disappointment after disappointment. The fridge was warm, but we were told it would get cold as time went on. We put a paper cup with a tablespoon of water in the freezer, and it never got cold. If anything, it got warm as if it were microwaved.
Moreover, the cleanliness of the house is not up to par, especially for the premium price you pay here. The non-stick cookware is unusable (rusty, peeling, etc.), and the dish soap is questionable with its many colors. The furniture is filthy, covered in stains, and barely standing up. The mirrored desk, is shattered and put back together. To top it all, the shower is barely operable as its handle is missing a huge chunk.
Turning the other cheek to these issues, I decided to start a load of laundry. That's when I was met with Niagara Falls coming out of the washing machine. Wait, wasn't this just fixed?!!!! Luckily, we had Ori's cell # as turning off the machine didn't stop the river from flowing down the hallway. Ori said he was busy, would come over when he could, but would send his handyman back to fix it. I told Ori the fridge also wasn't getting cold, and he said he'd have the tech come back. I told him I couldn't risk having our groceries spoiled and a mini fridge was sent. I was told we wouldn't have to rely on that, but after all these mishaps, I didn't think I could trust the work to be reliable here.
Fast forward a few hours, and Ori arrived at the house. The washing machine was hauled away, and a fridge tech added more freon to the warm fridge. A minifridge was functioning, but groceries spoiled nevertheless. All the trauma and trouble could have been prevented by communicating early on that there were appliances not working.
Our patience ran out in the early morning after a sleepless night in a sunken bed. There was no resolution in sight and none of the promises were delivered, we had to rely on Airbnb assistance to help us relocate elsewhere.