Alexander was very nice and responsive. I gave a five star rating due to Alexander and the fact that the unit was very clean. As I booked last minute, this space was sufficient for a one night stay. Personally, I feel it's a bit overpriced, most likely due to the Vegas location and the fees added upon the nightly rate. When the guests checked in to the next door unit, i realized there was no sound proofing. I can sleep through anything, so just a heads up for those light sleepers.