Leticia was amazing! Very responsive and informative..responds rapidly and was kind ! The pool was heated it was like a jacuzzi a HUGE ONE !! We loved it!! I have no complaints besides one ,which I don’t think is MAJOR..but lighting could be a bit brighter ? Oh and heaters are recommended lol THERES heating on bottom floor and partial of the house ,but top side rooms are FREEEZZING !! Or extra blankets lol but we did enjoy our stay and would do it again if we are welcomed✨thank you again leticia for your home and your time!