We were scheduled to stay a week at this house for our family vacation. After driving 8 hours, we had finally arrived at the house. The first thing we noticed were the dirty wood floors and rugs. There were also broken furniture. We inspected our bedsheets and they weren’t in the cleanest condition. One of the beds had chip crumbs in it and others had hair all over. We messaged the host to let her know the condition of the place upon our arrival. She requested pictures for proof, and we did exactly that. The host’s response was to vacate the house immediately without offering any possible resolution. I had explained to the host that we traveled hours, with a toddler and a special needs adult and that vacating the place isn’t ideal. Even after this explanation, the host had no regard for our situation. We had to find another airbnb asap. My family and I left very disappointed by the host’s inconsiderate response instead of offering a possible resolution. Terrible experience overall.