The hotel and room were beautiful but we did have some issues. I arrived and my reservation was not in the computer system so I had to contact the host and have resend the email over. The handle in the shower and the cold handle on the bathroom sink fell off constantly bc they were so loose. Only 1 TV worked and that was only half the time we tried it. I did have to have someone come open the balcony but as soon as I called the host someone was right up. Also more stocked towels would have been nice.