My car was broken down in cottonwood AZ. I couldn’t find a spot for the weekend because of thanksgiving so I booked a place in LV however after booking my Turo informed me I couldn’t go that far so I reached back out to Alexander to explain the situation and request he cancel. He ignored my message. Waited until after the cancellation timeframe and informed me Airbnb took my money not him. I was out $588! Thankfully I was able to contact Airbnb support and get my money back in 14 business days. I’d never book with someone who’d do this to another person, especially one who was direct and communicative about the situation. Anyway - that was my experience. Book at your own risk.