Upon arrival one side of the suite did not have power and we were not able to watch tv or uses kitchen lights. I send Eyal (host) an email about the issues and didn’t get a response! I send a second email 12 hours later to finally get a response. There was never a follow up email or an email asking how things were going. Eyal has Poor communication skills and did not follow up regarding issues. There were other issues I had in the suite but did not email Eyal because I knew I wouldn’t get a response until the next day. I enjoyed staying at Palms suite but referred a more caring/considerate host. I felt as if I had to figure out and do things without assistance from host!