Rich was extremely accommodating despite us having to change our check in time several times, and very quick to respond to messages throughout our stay. Although the condo itself is keyless entry, the complex and parking requires keys and remotes.
The space is very modern and clean, and very comfortable. There is 1 work station per bedroom which worked well as my boyfriend and I both worked 'from home'. Everything is clearly labelled and the place had everything we needed, from laundry baskets, to lots of mirrors, and even a cold air humidifier for us to combat the dry air. He's really thought of all the details!
The kitchen items are very basic, I was glad I brought some personal items for use during our extended stay. Additionally, note that this is a condo with shared (somewhat thin) walls as well as shared hot water throughout the building so you may want to shower earlier in the day as opposed to later at night.
Overall, we thoroughly enjoyed our stay and would recommend!