Worst Airbnb experience ever! Airbnb was no help whatsoever. In fact, they cost me money. Owner offered a 15% refund after Airbnb got involved only 10%. Entire place was filthy. Couldn’t use one shower and one bed. Smoke detectors gone. Electrical outlets and switches without covers. No one should use this place. I will be looking for alternatives to Airbnb because they were part of the problem! Airbnb said they would have a supervisor contact me three times and never got the call. Two people from the resolution team we’re involved and at least two ambassadors for Airbnb. We’re involved. This was a slap in the face to my family and to me and I feel like it’s a slap in the face to all Airbnb customers, as they allow this pathetic excuse of a vacation rental exist at all! The owners wife was in Phoenix and had lots of flowery words, but never offered anything back to us. My entire family felt cheated. We watched every dish we use and left the place better than we found it, which was not that hard to do.