First I want to say that my family and I did enjoy staying at this property.
We did run into a couple problems. Out of 4 TV's we only got 2 to work. The engineer came up and said he didnt see a box and didnt know how to fix the tv's. The main bathroom with the sunken tub had tape over the locks on the bathroom door. We had a incident where the tape came off and the kids got locked inside the bathroom. I called the engineer and was told the door was put on backwards and that in order to get the kids out he would have to break it down. We didnt want that so we ended up using a credit card to break them out and the engineer retaped the door. The toilet in the juinior suite had a leak. We didnt know until the next morning when my dad almost slipped. We used the towels that was provided to clean up the leak and had to pay for extra towels because we didn't have enough. The engineer did fix it. One of the chairs in the kitchen had a broke arm that lifted all the way up and came off. We figured that out by attempting to lift the chair by the arms to move it around.
Other than these things. Everything went well. We did enjoy our stay and I would book again in the future.