We’re would I even start. Well SVS didn’t have a baby crib or pack & play. I did ask them as well. When asked I was told to ask mgm signature directly. Antonio the manager basically wouldn’t stating SVS should supply this & he said they had them for guest. SVS said otherwise. So basically at 10:30pm I was running out to Walmart to buy a pack in play. I found out from staff I talked to in the past as this was our 3rd stay here that SVS & mgm weren’t in the best standings overall.
The washer drier closet was unlocked so we used the washer drier unit 36 hours our clothing was trapped in it. Then there the cleanliness of the unit. My wife personally had to deep clean things like toe nail clippings still left on the floor & carpeting. Food wrappers in the master barhroom floor. The microwave wasn’t working correctly. The bed mattress has seen way better days. Only one of the two balcony doors was able to open. The room needs a lot of TLC. Knobs loose or coming off when pulling on the knob. The hot tub has missing button/buttons as well but was working. When calling SVS never actually got a answer only replied text or air bnb inboxed. I saved around 100 bucks but truth is you be better off fully booking thru signature mgm directly not thru SVS or any third party as it seems the signature keeps there rooms well maintained and given the TLC needed to have them looking not used & abused look to per say like the broken/cracked flooring tile in the kitchen to the wood trim scuffed up or even indented badly. I’ll be writing a review on mgm signature as well as Antonio the manager who from what I understand has been named in others reviews as difficult or non-caring as I can say after pleading my case for a crib to which I’d put a deposit down or paid a rental fee but he’s stance was not to help us at all period. He did a great job of it.
SVS I’d never refer anyone to your units nor book with your condos ever again or any Airbnb for the signature mgm. They need improvements upkeep & honestly there’s a issue between you & signature as I was informed by staff. That’s a huge red flag.
Overall I say 1.5-2 stars at best out of 5.
I’ve learned saving a little money isn’t as important as booking directly thru a Vegas hotel.