The property that we booked wasn’t available because the air conditioner wasn’t working. So, the host asked us to go to another property that he said was even nicer than the one we booked. When we arrived at the other property, there was a strong smell of cigarettes. My husband and are very sensitive to cigarette smoke, so we both ended up with severe migraines. As we looked around, we saw holes in the walls in a couple of spots. The carpet was very dirty and some of the bathroom fixtures were ripped out of the walls. We tried to contact the host, but he wouldn’t call us back. We were going to ask to go the property that we originally booked and just deal with not having air conditioning. Since they didn’t call us back, we left the following morning and moved to a completely different property with another host. Airbnb did an amazing job helping us resolve this issue.