place was nice, fairly clean and safe location. she was great with communicating clearly.
we just had our expectations set because it's a Superhost. we have used airbnb for almost 15 years and have stayed in many Superhost, but this was not that. The biggest issue was that the beds were VERY uncomfortable. they were SO firm and yet had a bounce to them, like a trampoline but with no give. other big thing was the floors were dusty and had little debris.
the little things, there were no towels in the bathroom to even dry hands with, we had to go and find them. some of the towels had stains on them. there were already dirty dishes in the dishwasher, little weird. we found dish soap under the sink, but there was no sponge to wash the dishes. we had to find shampoo and body wash, none was displayed in the bathroom. we were allowed to use the garage, but no garage opener was provided. so you would have to park car on driveway, unlock house, go inside garage to open it and then drive your car inside. Just all these things that were not a big deal, but definitely would of expected better for a superhost. Makes me wonder if now airbnb let's hosts become a superhost by paying for the status....