For one, I booked this stay in December for an April
vacation. I arrive to "check in" and was informed the
owner of the condo never sent Palms Place
confirmation of my stay and I didn't have a
reservation; it was 1 in the morning when I arrived,
so of course the owner didn't get back to my
messages until the following day. I had to rebook a
room. The owner said he'd "refund" me for the
night I had to stay in the other room; l paid 171.20
for one night because of his mess up and got a half
ass apology for the "confusion". I asked for the
171.20 to be refunded and after I checked out and
waited over 12 hours for the owner to respond to
my message, he refunds me a whopping $100. The
balcony was closed, the pool was closed Tuesday
and Wednesday and only open from 11am-6pm. I
couldn't find the indoor pool, fitness center was
closed and had to pay $5.40 for "free coffee." I did
not receive any additional towels outside of the two
that were in the room, one roll of toilet paper and
the first night staying in this room there was a VERY
loud party that woke me up at 1 am. This was the
worst Airbnb experience and I would definitely
never book with this owner again.