Arleen responded quickly to my questions when making the reservation and then changing the dates six weeks out. Our unit was in the Honeysuckle' building, (building #5), on the west side with a nice view of the mountains and sunsets. Blackout curtains in the living room. and bedroom allowed for sleeping I when we wanted to. The building itself was quiet...must be well insulated because there were plenty of people staying there but we rarely heard noise from the hallway or above or below our unit. Fully kitchen, plenty of hot water for the big tub or back to back showers. Washer and dryer in the unit so we didn't have to pack as much for our seven day stay. it was still a bit chilly outside so we didn't try the pools but they looked great and very clean. The whole building is non-smoking which is a big plus for us. It's a short walk to the Soth Point Casion, (which is definitely not non-smoking), to meet up with family, bowling, restaurants and a Starbucks. Free parking.