House was very nice and Shawn was also nice and responded right away. Upon arrival is was dirt and leafs unswept in front of the door. We walked in it didn’t smell clean. We had to use perfume to kill the smell. I was really upset because we pay for housekeeping fee for it not to be done. The back sliding door was filthy and was missing about 12 blinds. Didn’t have any privacy someone can look right in. Looking for pots to cook it had old grease and food on them and the stove fan looks like it hasn’t been touched in months. I cleaned all those things myself! While cleaning the dish underneath the sink started linking a lot of water. I contacted Shawn he responded quickly and had someone come out and fix the sink as well as housekeeping even though we already did her job. All she did was wipe down the sliding door and her towel was black!! The beds were hard as a rock very uncomfortable to sleep on. They need to be replaced immediately! Housekeeping should be ashamed how dusty things were. The house is too nice for it not to be done the right way! We were too afraid to use the hot tub because how unsanitary everything else was. He didn’t even offer us a discount for all that was undone. Which is ok. We left his house clean washed all the towels and pillow cases and washed all the dishes and wipe down all the counters (kitchen and bathroom)