Check-in:
1. Check-in code and details were shared only an hour before checking time. I don’t like surprises specially when I am taking my family with me. Right after booking was told don’t ask for checkin details and details will be shared only a hour before the check-in day.
2. Few hours before check-in host messaged. It’s possible your reserved car parking spot might NOT be available. Again, I don’t like surprises. But, luckily our reserved spot was available.
House:
1. Open trash can in the kitchen with no lid. Our daughter loved digging in to trash all times. It’s an hazard/not safe to keep open trash can in the kitchen. Thats the only trash can in the house excluding ones in the bathrooms. Bathroom trash can does not have lids either
2. As listed the house is spacious and not too confined. Which we prefer and loved.
3. Host does not provide pedestrian gate key. The only way in and out of the property is by vehicle(car). That limited us taking a walk or go out of the property for any reason with out car. If you are going to take public transport, it would be a challenge.
5. Overall, house was clean.
6. It was disclosed the house comes with only disposable dishes/flatwares/cups. But, those disposable flatwares/cups were very flimsy and it was a challenge until we did buy new sturdy disposable dishes ourself. I would appreciated even thrift store dishes with different colors were provided.
7. Trash was not picked up from one of the bathrooms trash can.
8. The refrigerator ice did leach white powder. I did taste the ice and it had weird strong odor spell.
9. The bathroom drain caps does not work or does not hold water in bathtub. The hot and cold water are swapped(wrong installation).
Communication:
1. Instant/quick response by host every single time. I had requested for early checking. I had asked host to get back to me on the day of checking if there is possibility of early check-in but host never came back. Did remind him on the day of check-in but host never got back to me instead says they turn over 300 guests per week. I would have appreciated if host did come back and said on the day of checkin this could not be accommodated.