About halfway through booking and arrival, we were told there might be an availability problem due to something the property was doing. Meanwhile prices are soaring due to major trade show and events that week. Igor told we would be OK after I protested. Then the day before we arrived, I was told the property would not be accessible. I selected this place (Holiday Inn Vacation) near the LINQ tram for accessibility to the tram to get to the LVCC for a trade show. Igor moved us to a place that was to be blocks away, that cancelled too. So day of arrival, he had us go to Grandview next to South Point, about as far away from Vegas as you can get. We needed to rent a car for the week because of that.
Anyway, Igor did step up and get us placed. He must be a broker versus an owner because of all the moves.