Wish there was 0 to rate the house and the host deserves it. Giving a detail description of our stay.
We booked this house for 1 week.
We asked Ricky if we can have early checkin around 10:00 Am to just keep our bags and leave to grand canyon. He said the house is not clean if we can keep our bags alone and take important items with us so that the cleaner will come and clean. We agreed to it and we just left our bags and left in 10 mints.
We came back home around 8:00pm we see the house is the same as we left in the morning
1. Kitchen is not cleaned.rice cooker,kettle stove nobs you wouldn’t touch it all.
2. Hall is just filled up with dust. We got an explanation to that saying Vegas is filled with dust so we can expect dust.
3. The linens in three bedrooms I can’t explain on it.
4. The bath tub was full of dust we had to clean because no choice we need to take shower.
We texted Ricky and told all our issues, He told he will be at house before 10:00pm with the cleaner and he comes with the cleaner at 10:20 pm.
We just showed him the kitchen at that part of time the cleaner starts cleaning the kitchen we are asking her to stop and she doesn’t.
We are showing the hall sofa,lights which is filled with dust to Ricky and she comes back again to clean in between we speak we are all in hall we have our stuff in bedroom she goes inside to grab some towel, liquid.
Same thing again when we are showing the dirty linen on bed she goes inside to get new ones.
We where so tired we had traveled from Michigan. Our friend was just sneezing because of dust everywhere. She was sick by morning. So we decided to vacate the house and vacated next day morning by 6:00am because we knew we can’t stay even for one night it was so late Orelse we would have vacated the same night.
We called up the airbnb support they where good thy helped us in getting the full refund for the rest of the days as well as 50% off of to the night we stayed. We where okay with that too. And booked another airbnb.
Here comes the surprise.After couple of days we get an email from Ricky saying that the wash basin in master bedroom has an hole and he is asking for 200$ for that.
First thing we had stayed only for 12 hours.
Second thing we had all pictures before and after checkin. As soon as we sent the pictures there was no reply.he was just trying to be smart.
We just thought mistakes would happen and the cleaner didn’t do the work and just left without giving any review. But blaming us for the mistake for what we haven’t done is not correct.