I don't even know where to begin. We booked our trip about two months in advance and Cindy was great about staying in contact and assisting with all we needed between the booking and our actual stay. If you have a larger group (we had six total) I would say book both penthouses. They share a main door, but each has their own private door as well. We had plenty of space and the views from the balcony in 37-621 were amazing. I would definitely recommend these penthouse suites. Such a great deal for such fabulous views and hospitality. Thank you Cindy!!