Kristine was avaialable for questions we needed, she responded quickly. She allowed us to check in earlier than scheduled. The duplex location is in Henderson close to well populated areas. The yard was not presentable so we had to clean sidewalks and patio area from many debris to keep others from walking through it and tracking inside. Wood panels on floor in living and dining rm areas are buckling, we had to cover to keep anyone from tripping and falling. Air conditioner does not work properly, we were all fanning and wiping sweat constantly it was very warm and uncomfortable, especially with 4-5 people in any one area of the duplex. The host popped up to my event, she said "to change a battery" that I believe could have waited/been extended 10 more hours due to back up system.