If you look at my profile I’ve done Airbnb all over Vegas and had a great time. I usually work and mind my business. This experience was beyond horrific and Airbnb guidelines and the number I called would let me know they was sorry but nothing could be done to help me. I’ve never treat another persons house wrong and I definitely never had an experience like this. It was the 12th a little after 10pm something when I booked and I booked for two days the check in time said 12am next day so meaning I was booking for the 13th and the 14th leaving on the 15th. That’s literally how her check in time reads but the language barrier was an understanding fix so I called the lady and let her know it’s 10pm I haven’t been to your house for check in yet but it says that my check in time was 12am on the 12th. I tried to say how can I book a room that was already 20 hours into the day at full price and was asking if she could fix it because it was basically charging me for a day I wasn’t there. She let me know to call Airbnb who then let me know she would have to be the one to give me the money back on a day I wasn’t there and she was saying she can give me half which was definitely not okay and she explained I would have to pay extra because apparently on the 15th her price went up and when I said what’s the price and she told me $47 bucks I was like -_- miss I was born at night not last night you charging me for an extra day and not reimbursing me for the day I wasn’t here. So glad I have the screenshots because I will be using them to find a way to get my cash back. But that wasn’t the worst of it while I was on the phone with Airbnb on a recorded line while walking up to the house there was a man outside who I asked if he was a guest and explained everything that was going on to him he let me know that he had just got there that’s when the smell hit me. It was like burning metal or aluminum it smelled rancid then I looked at what was in his hand and i understood he was just out in the front of this house doing drugs. Mind you I’m on a recorded call with Airbnb still so all of this is playing out with an ability to be played back. I told the man he can do whatever it is the hell he was doing and i
Would leave him to it but uncomfortableness had now entered the chat. He even said he didn’t wanna do it in the house because he didn’t want the lady being mad which made me feel like she knew and it was okay with her. I get to the front door and the lady had changed the code that I was given in the message and informed me she was coming down to open it. When she came down and let me in she explained that I had to take off my outside shoes and put on her slippers I guess that she provides which I did. Mind you guys I’m still on the phone with Airbnb support so I know all of this is being recorded I’m trying to be subtle and let the lady know the man outside is doing drugs in front of the house and I was on the phone with support she told me to screenshot my reservation time and deal with it tomorrow with Airbnb she also said I shouldn’t be on the phone with them because they record everything and she didn’t like that while I was on the phone with them. She took me to the room came in and closed the door and was explaining the amenities and I had enough of being subtle I said that man outside doing drugs and not weed he out there doing something I had no business smelling she let me know she knew and she was gonna kick him out and uncomfortableness kicked
into overdrive like how you know you got a whole damn tweaker crackhead in your house doing drugs in front of it. Unacceptable the lady left my room then I saw the last straw I didn’t have a lock on my door and it wasn’t gonna be that day Satan I started talking back to the agent who apologized for everything I was going through and then let me know her hands was tied because to get the refund back I needed summer to give it back. Which mad me go well damn you just overheard I was in damn near a drug den and you only about to tell me sorry as an agent you knew my safety was in danger and I felt the condolences which was appreciated wasn’t enough I even almost started crying on that call because what the hell. The agent hung up with me and someone I had made an inquiry to had message me back I let her know I wish I would’ve taken her up on her offer but because I went with the cheaper price the situation happened. And when she found out what happened she told me to leave that house immediately. She said o could go to her house and just pay for the following day but to get out of there immediately if you guys read my next review it’ll be amazing like all my other ones were but this one right here is the worst. I almost forgot in reading her reviews they was all great except one another lady who was African American had a horrible time there and she left so I