I have taken the time to send a note to Sisi to improve the experience. The beds are very uncomfortable and master bed was broken. I have shared that a few more towels would be nice. Location is close to World Market Center but not great neighborhood. Street parking only. We stayed 5 days and just dealt with it. The 4th bedroom is in former garage and that person has no privacy, due to a curtain and a door with glass, that separates them from the kitchen.