The response team was super helpful and professional, which is why I didn't give this place a lower rating. However, this place was not as nice as the pictures. The place wasn't clean at all. It needed to be vacuumed, the bathroom showers had hair balls in it, the trash cans were overflowing when we got there, there was beer and soda cans in the front yard and backyard, there was a water leak in the master bathroom under the sink, the dishes were dirty, and one of the beds had stains on the sheets. The area wasn't the nicest either. The master bathroom smelled like mold and under the sink, water was leaking. There were some stains on the carpet from what looked to be some kind of water damage. There was a lot of wear and tear on the house too. Kitchen cabinets were sticky and the refrigerator was filthy too.