Let’s start from the beginning… upon checking in we realized there is no valet parking which is listed as an amenity in the listing. They also closed the parking garage day 2/5 of our stay so we had to “find” parking else where every other night. After getting to the room we realize TADA there is NO balcony it was listed in the bio but there is no balcony in this suite so please don’t book hoping to have an outside view…. Because well it doesn’t exist. The room is mediocrely clean nothing amazing. There’s 2 sets of towels regardless of how long you’re staying and none of the trash cans have trash bags. Also one roll of toilet paper so hopefully you’ve packed your own. I wouldn’t book through this agent again it was subpar to other suites at the palms that we have experienced. The hallway also smells of cigarettes and weed TURN UP on being contact high 9 months pregnant this is just ghetto.