The house hasn't been cleaned after previous guests. We've arrived at 11pm on 12/31 with 3 kiddos. All 3 beds were covered with used sheets, used towels were on the floor in both bathrooms, both toilets had urine stains at their seats. The host responded fast, they have promised someone would arrive soon to fix it, but they never did. Now I understand, that the host just didn't want us to call Airbnb customer service ASAP. That's cheap and that's a lie.
In the dining room there were 8-10 huge Amazon boxes( which isn't connected to cleaning). The host never told us about them.
Finally: the host refunded us the cleaning fee( which they never paid to the cleaning team) and eighty dollars. Out booking was more than one thousand dollars for 2 nights in Vegas.
And on 01/02 the cleaning team has arrived and entered without calling at 9am(and they didn't .
Great experience on New Years Eve. 3 children had to sleep on used sheetset any calls from the host). Thanks for cheating. Never again