The pool was amazing. It was clean and we really enjoyed it. The location was also great. Close to everything. Also Mike was great at communicating and trying to resolve our concerns. When we communicated about the house being dirty Mike offered to have the cleaners come the next day. However we had cleaned most of the things the night we arrived. Also the crew had not arrived by the afternoon next day and we had to leave and didn’t want them there when we weren’t.
However I am giving this a 3 as the house was not as pictured. The house was dirty and some things could use some maintenance. All bathrooms had holes in the walls, blinds in the bedroom as well as the pool table were falling apart. There was trash (snack bags) by the front door and in the backyard. We found hairs in the bathtub and on the towels. We had to wash the bedsheets and towels because we found them dirty. Also had to clean out to the fridge and dishwasher as they were also very dirty. The rug leading to the pool was dirty. And the fan motor in the downstairs bathroom was extremely loud.