Isha is very responsive and replied to my correspondence quickly. Huge THANKS above & beyond: I asked for extra bedding to sleep on the couch (my sister snores horribly!) and she quickly replied that she'd bring a blow up bed also. It worked great. The place was very clean and absolutely no cigarette smell. Two notes - 1: this condo is across from the interstate and there is traffic noise 24/7 (at least its consistent)... 2: Its less than a mile to the Strip and an easy walk below two highway under passes. To err on the side of safety we took an Uber ($9-$12) after 9 each night to return. The quickest way from the Strip to the Jade is through the Forum shops which is pretty fun. If you have any mobility issues, you may consider a closer place, as from the Jade's front door to your condo is a long labyrinth.