It was an interesting experience to say the least. It started off rocky and didn’t recover much from there. When I checked in the unit wasn’t ready—it was dirty. I sent her pictures as proof. She was apologetic but not fully accommodating. I cleaned it myself and requested a refund for the day that I couldn’t occupy the unit. She was reluctant to accommodate me so I contacted Airbnb to resolve the issue. I also requested for the carpets to be cleaned because they were visibly soiled, she obliged. Other issues upon entry included electrical problems in the kitchen with lighting and outlets and difficulties securing the balcony door. After occupying the unit she falsely advertised cable and smart TVs. There was no cable. After addressing this she eventually provided the cable service on one of the rooms. Other issues that arose include a broken AC, a broken garbage disposal, clogged drains through the unit (still an ongoing issue unaddressed by the plumber bc he said it’s too much of a liability to address completely in a condominium complex since it might be a building issue/an issue that can affect other units).
Another major issue with this unit is the noise. The bedroom and living room windows are very thin and Fremont Street is full of loud music that goes on from evening until like 4am every day. That was a major nuisance and I couldn’t use that bedroom to sleep in. If one person is renting it will work because the other bedroom doesn’t have windows and is further away from Fremont Street and hence less noisy. If two people or more will be occupying the rooms good luck on overcoming this hurdle.
Finally one of the worst parts of this experience was dealing with Stacey. She seems emotionally unstable and is very rude, condescending and off-putting. She vacillates from bully to victim quite easily, hence the emotional instability. I dreaded dealing with her and truthfully feared for my safety at times because of her unpredictable temperament and the fact that she has access to the Airbnb. Needless to say I took security measures to make me feel safe—I.e cameras, security door bars, etc. I extended my original booking but after seeing the pattens in her behavior I chose not to extend with her for additional months.