Marcus is a very nice person,but doesn't understand that being an Airbnb host is a job, and not a means for quick money. I have a feeling he might have had similar experiences like mine in the past because he seemed to express to me that Airbnb isn't a means for quick money, which makes me wonder why he continues to try to be a host. Upon our arrival to Marcus' place, we were impressed by the appearance of the place, but soon after learned of the many issues plaguing his rental. While unloading our luggage and groceries we found that there were several roaches that were in the kitchen, I later also found one in our bathroom and in my luggage too. I alerted Marcus to this for him to tell me there is spray on-site to take care of this. I was surprised to learn this as there clearly have been issues with this in the past, otherwise I wouldn't understand why he would have this readily available. We also noticed that it was incredibly hot in the unit...we got there about 6 or 7 pm. Marcus sent a message letting us know that the maintenance was possibly coming by in the morning to inspect the A/C, but didn't acknowledge that the A/C had been broken. it was 110 degrees out that day. My family of 4 had to sleep in an 90 degrees apt. While staying longer we noticed our socks and feet were black on the bottom. After alerting Marcus to this he explained that he left swiffers for the cleaning crew to clean the floor. I decided to take the Swiffer to the floor and see if I could clean the floor. After cleaning a 3 ft area the Swiffer was black, as if the floor hadn't been cleaned before. After further discussing the bug situation and floors with Marcus he gave us a portion of the cleaning fee back. My family and I continued to attempt to work through the A/C issue after talking with Marcus about this more. We were told that the next day it was going to get replaced only to be told that the A/C wasn't being replaced the next day, which meant that it was now 3 days that we had been at the place with no A/C. The good news was that the maintenance crew brought by a portable A/C unit making it bearable. Through all of this Marcus called maintenance to help with the A/C, but because he was out of town the brunt of the heavy lifting of talking with maintenance fell on my shoulders. Now that the situation was clear that the A/C wasn't going to be fixed for days, but was bearable in the apt cause of the portable units, I explained to Marcus that I wanted to be compensated for the days where there was no A/C. Marcus'response was that he was going to let Airbnb figure out compensation. I explained with everything going wrong I was ok paying for the remaining days, but expected to have my money back for the days that there was no A/C. Marcus continued to defer to Airbnb, which I found unacceptable. I decided to leave the Airbnb with my family after Marcus decided he didn't want to take responsibility for anything that had gone wrong and blamed it on everyone else. There were a few other issues with the place including that I learned he was doing Airbnb without his landlord knowing. He told the maintenance crew that we were his cousins. The pool required a card of some sort for access, which was never supplied and one of them was closed. I always wondered why Marcus always used 🤞in his messages and the reason I now believe is because Marcus hopes things will work out being a non-present host, but is not in control of the situation like a good host should be. he was just looking to make some quick money. I wouldn't stay at a place hosted by Marcus again and wouldn't recommend others stay here either.