Brandon has two guests living in his second unit. Checkin would have been better if he had written specific instructions for instance the number of the covered parking so I can find his unit but instead he insisted to communicate by phone (I think he tried his best but it wasted a lot of time and there was unnecessary communication when he could have wrote it). I told him and the other guests that I have a work call from 3-5pm. The room next to mine, that guest was so loud, that I had to apologize to my client multiple times on the call ; I had to go to the guest pleading please be quieter so I can complete my call. This guest said sorry but continued to be loud on his phone and had his tv loud too. I called Brandon to tell the guy if he can be more quiet and instead of saying yes he was telling me that he trusts the guest to be quieter. This did not happen and I was fed up. Intentions can be good but he did not execute. This is not a space where you can do work calls. I had another work call in the morning and decided to check out early that evening instead of risking another attempt of the loud guest next to me disrupting my call. If I had known this I would not have booked this room for a work trip and even personal.