Heather and Tommy were very personable and extremely helpful and hospitable with any means that we had ,Heather even made us dinner the first night which we totally did not expect and our original reservation was just for one night ,but we kept on extending because there are such great hosts and the Casita was perfect and private enough to have the feel that you were staying at a hotel yet comfortable enough that you feel right at home ,even better than and more affordable than an extended stay hotel ( they even let us do our laundry). It reminded us of a boutique hotel that we stayed in in Prescott Arizona. We would have stayed longer if we could but they had guests checking in. They were also able to drop us off at our next location which was again, above and beyond our expectations. Heather and Tommy really went out of their way to really Ensure that we had an amazing stay, as well as being available to take us to anywhere we needed to go, which was so convenient and made our stay just that extra something that you can't get anywhere else unless you would have stayed with family.