Our stay did not start off the best. Our room was not ready due to lots of people checking in/out of the owners two locations and only two cleaning people. We showed up after the check in time and had to wait. Actually felt sorry for the young couple that finally showed up and then busted their butts to get everything done. Unfortunately in the rush we were left without any kitchen towels and only minimal bath towels plus I had to ask for a coffee maker even though I inquired about one with the owner prior to our stay. The floors were swept but not mopped due to the rush from their staff. I had to my wash feet nightly prior to getting in bed. Bill had friends in town so his communication was not ideal. We waited for 45 min for him to deliver new towels when he said he would be there in 10 min. And when the lock on our room malfunctioned and we could not get the key to work, he was not in a rush to address our issues even though we were concerned. Then there was no communication when the issue was fixed so we knew when we could get back into our room. This felt disrespectful for our time and needs. The space lacked any amenities that I have grown to love about staying at Airbnb. This was more like an motel. But with less amenities. I wish I would of know to ask about a non-smoking room as I find that smell disgusting. The location was good. The neighborhood is ok even though we were warned by Uber drivers to be very careful. I think our stay was not Bill's best effort. He is new to doing the Airbnb thing (6 months) and the location has full time residents in some of the other rooms. All I can hope is that he improves his service, to the standards you come to expect with Airbnb.