Beware future renters – this is a house with issues – cleanliness and disrepair. We wish we had paid attention to the bad reviews and the host’s sarcastic response to other guests.
We encountered his sarcasm when reporting issues during our stay and expect he will respond in a sarcastic way to our review.
We had removed our shoes as we entered the house and had to be careful transitioning from the hardwood floors to the bedroom carpets as the threshold areas had exposed carpet nails which poked feet. The threshold in the back bedroom was missing a huge chunk which we found under the edge of the bathroom vanity. Multiple bedroom blinds had tears and missing slats.
We were surprised to find a big pile of syrup on the dining room table and dried syrup under all the placemats. Then we noticed debris (little pieces of paper, nacho chips, and other dirt) on all the hardwood floors.
The dishes in the cupboards were dirty, we had to wash them before we could use them. A few of the kitchen cupboard doors were in serious disrepair. We had to be very careful opening one of the doors as we were afraid it might fall completely off.
The ice machine in the refrigerator hadn’t been defrosted and was jammed with old ice so we had to purchase ice. The garbage disposal had a foul odor so we cleaned it as best we could with lemons. The batteries in the dining room smoke detector were hanging out – not sure if it worked or not. Both propane tanks were on empty, we were only able to enjoy the outdoor fireplace for about 10 minutes before we ran out of propane.
The pool table (we were warned there would be repair charges if damaged) was in very bad shape. It was warped so badly that all the balls would migrate to the ends of the table and the balls rarely rolled in a straight line. There were 5 cue sticks but only one with a cue tip. The pool game was a challenge to say the least.
The oven was so filthy it set off all the smoke alarms in the house. There was a huge burnt pile of debris in the bottom of the oven and the sides were coated with brown foul grease. It looked like it hadn’t been cleaned in years. We decided it wasn’t healthy or safe to use. We decided to BBQ our chicken pot pie for Christmas dinner – quite a different experience.
We messaged the hosts about the oven and the empty propane tank.
Their response: “We don’t supply propane for our guests. You are more than welcomed to refill them.”
So, on Christmas Day we looked for propane, but could only find a place to exchange, not fill the tanks, which was more expensive. It would’ve been nice to know in advance that the propane was the renter’s responsibility. I’ve never encountered this issue before.
The host’s response about the oven:
“We are very sorry the oven is giving issues. Last guests must have made a mess in there. As far as the floors. I checked the floors they were clean before you arrived. As far as syrup on the table. Sounds like that could have been missed. Apologies.”
We definitely left the house cleaner than when we entered.