Unfortunately, my stay at Yalili’s did not go as I would have liked. For starters, the post is inaccurate. You will not truly be staying in the whole house or apartment. There are 2 “units” attached to the main house that were turned into an Airbnb “A” and “B”. I specifically am reviewing “B”. Walking up to the front door, the host’s dog started barking so loud and wouldn’t stop. It was very annoying since I had to make multiple trips to and from my car to bring everything inside. This will happen every time you leave or return as well. The host doesn’t mention anything in the post about any animals on the premise.
You can hear everything from the main house through the vents and walls. The host has a baby, so I had to hear crying and screaming throughout the day. I also would hear voices and cabinets opening and closing. The host has a washer and dryer against the bathroom wall, so when they do laundry, it’s REALLY LOUD!! Do NOT stay here if you plan on staying in most of the time and looking for a quiet and peaceful resting spot. That’s why I wanted to stay, but unfortunately I needed to listen to music or watch something on the TV to try to drain some of the outside noise out.
The place is pretty clean for the most part, but there was a bunch of saw dust along the perimeters of the floorboards and closet floors.
Watch out about the water!! It must be tied to the main house for my shower was affected one day. A few minutes into my shower and all of a sudden, the water turned iced cold!! I tried letting it run for minutes, but it never heated up. I had to finish my shower screaming from ice cold water. What’s awful is that when I bring up this with the host, they make it seem like there’s nothing wrong. Yalili told me to just run it for a few minutes, but I did that and more, and I didn’t appreciate her not believing me or feeling bad about it.
When I bring these issues to Yalili’s attention, instead of being sympathetic or understanding or apologetic, she’s defensive and accusing!! She said she hasn’t had any problems before which is a lie because if you read past reviews, they are not all great. I tried to request some money back for the inconveniences which she denied. I tried to check out a day early which would have fallen acceptable with the refund policy yet she ignored my request!!! Do NOT count on getting any money back or being able to change your stay dates unless it’s in her favor!! What is the point of having a refund policy if you are not going to honor it?!!
I attached below exactly what I messaged Yalili and her response back…
Kimberly 6:31 PM
“Hello Yalili,
I wanted to say I am really upset that I just had to take the absolute most miserable shower of my life!! About a minute into my shower the water turned freezing ice cold and never warmed up.
I also wish you would have disclosed how you can hear everything going on in the main house in this spot. It may be “private”, but it’s not. I hear a baby crying and screaming most of the day which is NOT relaxing whatsoever for me. Having to hear voices and cabinets shut isn’t ok, and the walls shake and make so much noise when you are using the washer and dryer right outside the bathroom window.”
Yalili 7:07 PM
“Mire desde que hizo la reserva le dije que había tarifa por las mascotas y dijo que no quería pagar y le dije que estaba bien y desde que llegó todo le molesta que si la perra ladra la perra está así por él entra Y sale que tiene usted hay ya le tranque la perra ahora que si mi bebé le molesta cuando llora y estoy lavando ropa lo del agua solo tenía que esperar unos minutos que se calentara el agua en el tanque hasta ahora nunca he tenido problemas con mis clientes le voy a pedir que cancele la reservación y se retire lo más pronto posible“
Unfortunately, my stay was not very relaxing. It was stressful and upsetting and awkward/uncomfortable.