Wendy was very helpful way before we arrived. She sent pictures from the gate to the parking lot over the way how to get to the Condo. We arrived when it was dark already, so the pictures where very helpful. Whenever I wrote it took no longer than 60 minutes, even tho we are 9 hrs ahead. The Condo was perfectly described and everything plus more was at it's place. It was four of us. My wife, a four year old and a 10 month old. We hardly recommend this Condo. The area is quiet, gated (you will have a remote) with a 5 mph speed limit. The Kids are very friendly, also their parants. Everything is no longer than 5 Minutes away by foot. Own parking lot makes it very easy. All I know is that I will look for this Condo next time we are going back to Las Vegas.