1st of all the check-in was a nightmare....after a 4 hour flight and then another hour of checking in for rental car. We get to hotel..No valet ...No crib side drop off for luggage or rides. Then we try to check in and our reservation does not exist. Tried calling and texting Greg NUMEROUS times with no response. Waited almost 2 hours. Then FINALLY he texts 3 words and the front desk says they "just" received our reservation. Then we had to wait another 45 minutes while they "check" the room to make sure it’s clean. Then we get to the room to find dirty linen in the closet and No linen for the pull out in the living room. The place was extremely dark and very little light in bathrooms or living areas.¿¿We have stayed at the Palms Place at least 3 times before and have never had this experience. I recommend this hotel but I do not recommend this host.