READ THIS BEFORE RENTING:
My girlfriend and I rented this condo for two weeks, but we ended up moving to a hotel because this airbnb was so bad (read to the bottom for the wost part of our stay).
The description and reviews for this condo are not accurate. The photos are stock photos from when this unit was listed for sale. Since then, many things have broken and fallen into disrepair...
- The dryer does not spin, so we had to hang dry our clothing every time we ran a load!
- The kitchen has only 1 plate and no can opener.
- The microwave does not spin, so you can only use it to heat water.
- We were only given one dishwasher detergent packet, for our 2 week stay!
- The freezer was not working and is showing an "EC" error code.
- The art peace on the back of the kitchen wall has a large hole in the center.
- The desk lamp has a broken shade.
- The floor lamp is bent in the middle and is missing its shade.
- The TV has a broken speaker, which is hanging off to the side by a wire.
- The bathtub wand has a broken hose and sprays water all over the place.
- The bathtub air jets turn on by itself at random times, even when the tub is empty! This happen 4 times, once in the middle of the night, which woke us up.
- The ironing board is bent up and you need to lean it against the wall to use.
- The shower heads are very dirty (hard water stains) and the wands fall down and point at the floor.
- The place needs a deep clean!
So all of the above made our stay very disappointing and difficult. On top of all of that there was a serious incident on Friday night (March 12th)...
At 2am Friday night, noise woke us up from the from the neighboring unit. It start with banging and large thuds, that sounded like furniture was being through around. Next we heard a woman screaming at the top of her lungs. It was quickly clear to us that this woman was being violently being beaten by a man that she was with. We could hear her yell "why do you hate woman" and "leave me the fuck alone" ... and could hear him occasionally yell back.
We are very scared for the woman and called security. The front desk said they were going to send someone, but we never hear anything from in the hallway. As a result the noise and screaming continue for an hour and a half!!! This is one of the most disturbing things I have ever heard in my life. This was also very scary and we didn't feel safe! This really effected both of us and we no longer felt safe at the Palms. The next day we called the front desk and spoke to the manage. He was able to confirm that the couple staying in that room had checked out, which helped us relax a bit. However this experience really put a dark cloud on everything. And the lack of respond on the Plam security really makes us wonder if they ever care about the safely of their tenants! This place is the worst!
I an really hoping to hear from the Airbnb owner and Airbnb on the all of the above issues.