!!!!!!! BAIT AND SWITCH THEY KNOW HOW TO BEND THE RULES !!!!!!
Nasty nasty people beware!!
So we arrived in las vegas with a message saying our room was flooded and that we had to move rooms mid holiday (friday) arriving weds,
I asked if we could stay in the room we was in as it is a massive inconvenience to our trip and paying a massive amount of money for the room,
We was told its checked out and that we could not have it for the full holiday
Rooms - weds - friday tower 2 - 36 7 O4
Friday - monday - tower 3 - 3O 8I6
So we booked tower B which is 2 because we was meeting friends later into out stay
The reason for us to move was maintance and there was a flood, when checking in and out of rooms which was a joke, stuff in our fridge had to be moved that the person moving it had no idea, you must see we had a few drinks to get ready to and water, also food, we was told at 10am when we wanted to leave our bags to be stored like we would be checking out,
So we got the check in and was confirmed by the hotel someone in room 3O 8I6 checked out that morning at 9am and had been staying in there for some time 45DAYS !!,
3O8I6 - was THE NEW ROOM IN TOWER 3
When entering the room at 3pm when the cleaner was still trying her very best to get it done the smell of smoke was unreal,
We also spoke to the people waiting for 367O4 and they was informed there was a flood in that room 5pm the room was just getting cleaned on the day they arrived, SO the same story to muliple guests
The CO host was in contact with us and also he did answer calls, he was not hiding from the issue but the fact is,
they told us the owner was actually the person in the room till 9am on the friday,
Now the first room was lovely, the second the carpets was disgusting, there was the towels from the pool, there was no toilet roll, that as airbnb the hotel would not supply, the curtain arm was broken, the freezer door was also broken so everything froze in the fridge,
I was very upset with the standard of the room vs the amount of money paid, i agree the first room was lovely and clean but you could tell the difference,
so we returned off our trip to be told because we didnt report in 72 hours but from friday - monday is 72 hours and also the HOST knew nothing about this yet made us have contact with his co host we are entitled to nothing
Host is basically a scammer room 3O 8I6 is a bad room!!
we got $0 back from airbnb or host!! so claim straight away,