Was unable to check-in due to my flight being canceled and all roads rides Vegas from California being blocked. I notified the hostas soon as the airline notified me and they were unaccomodating. They lacked empathy and sympathy. It was my daughter's 16th birthday and I had family coming to celebrate. I purchased show tickets and other events I was forced to cancel due to the last minute flight cancelation. I reached out to corporate and the host wouldn't respond to then either. They refused to cancel and refund my money. Don't stay here, they don't care. They are all about money and not doing the right thing even Air BNB agreed they were not being reasonable and wouldn't cancel the reservation as requested several times on August 5th and again on August 8th. Horrible host, ruinedmy daughter's birthday!!