I don't mean to be so critical, especially considering how grateful I am to have stayed at the Palms Place. Unfortunately, I need to be honest.
POSITIVES:
- The view was amazing and beautiful.
- The room setup is real nice.
- Bed is very comfortable and big.
- TV in the bathroom
- Jacuzzi & great shower
- Not too close to the strip, easy access
- 2 TV's to watch whatever you want.
- Food in the hotel/casino is great, especially the buffet. $2 off for rewards members in the buffet.
- Movie theatre in the hotel/casino and movies are $6 for matinee before 6pm.
CONS:
- Long walk to the casino and restaurants
- Although the room is beautiful, it needs a deep deep clean. You can tell whoever cleans it does a basic surface clean. There was a lot of mold and grime in the bathroom around the knobs. The jacuzzi wasn't very clean and my husband had to clean it with our disinfectant wipes.
- No trash bags in any of the garbages around the room or bathroom, except for the one under the kitchen sink.
- A roll and a half of toilet paper for 4 people for 3 days, barely made it.
- Fan doesn't work in the bathroom for number 2's.
- Towels: bring a couple of your own. There were 4 of us and only 4 towels for 3 days and even though it said you could get more towels by the pool but, the pool was closed because of the high winds.
- Kitchenette: No bowls, only 2 spoons, only one bag in the trash can (no extras), ice maker's ice smelled and tasted disgusting, Keurig but no coffee pods, only one small pan that we had to use to warm up water because the microwave wasn't working, no dish rack for drying dishes, no hand towels or paper towels to dry your hands.
- The sheets had kind of a mildew-y smell to them.
- The decorative pillows had multiple stains on many of them. If some of us didn't have to sleep on the couch, it wouldn't have been such a big deal.
- The elevators are terrible. When we were ready to check out of the hotel, we waited for over 45 minutes for an elevator with enough room for us and our luggage. I am not kidding. Only 2 of the 4 elevators were running to the lower floors and the other 2 were running up to the higher floors. When I mentioned my frustration to the front desk, they didn't seem to care. Luckily I didn't have a flight to catch, or that could have been a lot worse. So, if you stay here, leave your room at least an hour or so earlier so you can get out the door when you need to.
I would like to stay here again, but I will make sure to bring some extra items to make the stay more comfortable. I do consider it a great stay if you are not in the room too much during the day and if you don't have your kids there. The view alone was worth the stay but, considering we spent so much money for a long trip, I think it could have been a bit more comfortable.