The room was beautiful and view was amazing. Han gave us all the information to arrive easily.

The jacuzzi in the room was our main reason for choosing this luxury Airbnb. Our first morning, we noticed the jacuzzi would not hold water, so we contacted Han and the hotel front desk. It was not repaired during our stay despite contacting Han & hotel staff 2 days in a row.

Never received any refund, just an apology.