Doron is very responsive and will try to help with what he can. However, this place smelled like smoke and it was not very clean. I am pretty sure the bedsheets don’t get washed and one of the beds was peed on. We contacted Doron about this and he was going to ask his cleaner to come out but the cleaner wasn’t able to make it so he suggested we turn the mattress. We did not do that and ended up sleeping on the couch during our stay. Unfortunately this was our first bad experience with an AirBnb. The only reason why we stayed is because we knew we would t get a refund. The pool was the only nice part of the house