Maintenance people showed up, came into house during stay and didn't wear a mask during pandemic. Patio furniture broken and could not use. They have a decibel meter to ensure you are quiet, when the neighbors dog barks the meter informs you that you are being too loud, so I feel the meter is ridiculous, considering neighbor played drums all day/night. Only one lounge chair by pool. Most inflatables for pool had holes in them and couldn't be used. Jets in soaker tub do not work. Hot tub was not heated. Floors were dirty and left feet black if you walked around without shoes. Walls were dirty. Tge bidets in two bathrooms were a nice surprise. The pool was nice. The game room with the pool table was nice. They would not give address to location until checkin which means you cant checkin at 5 like it states because you don't know where you are going. They even sent email requesting we checkout early.