Nice house on a quiet street, great backyard with pool and large gazebo to sit in. Beds were comfortable, WiFi good, big screen TV. The hosts were polite and responsive.
The house rules state that the hosts do not want guests to change the indoor temperature of the house. When we arrived it was 80 degrees Fahrenheit inside. I messaged the host and he confirmed the setting but said we could temporarily lower it for a couple of hours. Host informed us that the air conditioning unit could not handle keeping the house lower than these settings in the summer heat and repeated the house rules request that we not change the settings.
The host set the air conditioning schedule for guests as follows:
6am - 12pm: 78 degrees
12pm - 9pm: 82 degrees
9pm - 6am: 76 degrees
These temperatures were not disclosed prior to arrival. For us, they did not work. Spending time in a 82 degree house all day is a non-starter, sleeping in 76 degrees is not a choice we would make. Further, the front two bedrooms were even hotter because of the sunlight and lack of airflow from the vents, they were for us unusable at all times. If the temperature levels had been disclosed we would not have rented the house. For these reasons, I could not give this house a high rating.
We were Airbnb Superhosts ourselves for several years. If we were hosting this house we would make some combination of the following adjustments in order to secure consistently high ratings:
1. Disclose the temperature requirements so that guests who make reservations find the temperature to be acceptable prior to arrival.
2. Invest in a better air conditioning unit so that guests can enjoy the setting they find comfortable.
3. Invest in additional air conditioning window units that are installed In each bedroom and downstairs.
4. Refrain from renting during really hot times of year.