I have never left a negative review for any host on Airbnb but our experience with Patrick was terrible. Patrick's parents were wonderful people who made the effort to call us whenever we needed help even though they live in Alaska and the apartment is in Las Vegas. Patrick, however, could not have been less responsive. It seemed like he was happy to let his parents do all the coordinating for him even though he lives on site and they live a thousand miles away. We had to spend our days working at a Starbucks because he mislead us about the internet not working. He claimed that the internet was out for the whole neighborhood but the neighbors that we spoke to said theirs worked fine. We were willing to let this slide and move on, but Patrick misled us again when he promised to refund us 30% of our fee. He said that he had initiated the refund with Airbnb but we confirmed with Airbnb multiple times that he had not initiated any refund whatsoever. I highly recommend NOT booking this place if your point person is Patrick.