Ace was a polite and professional host. He was sure to accomodate a very specific need, which he had NO reason to fulfill. This gentleman will help you from the bottom of his heart, it's absolutely incredible.
As for everything else, the instructions were very straightforward. He was respectful and courteous.
If you're looking fo a place to stay in Vegas, this location is absolute prime. Very close to many convenient locations (including the strip!). The place was also left in PERFECT condition for when we arrived, absolutely NO complaints.
Wish I can rate 6/5 stars!