**This will be a long post as i will be stating what has transpired during our stay** First of, thank you to mara and maria from kozi life for being responsive and answered my questions prior our trip and assisted during our trip. Now, its our first time using airbnb to look for a place on vacations. We are always skeptical because of the bad experience we’ve heard and read. I wanted to like this place but its sadly not for us. Prior our trip, I already have concerns regarding cleanliness and what not because of covid. So since we are having a staycation, I specifically asked if the room will be cleaned and sanitized between uses and I was told that yes, it will be. Day 1: Upon arrival we are already having problems with our keycard access. We’ve traveled 5 hours to get to this place so by the time we arrived, we expected everything to be ready so we can rest. That was not the case however, we’ve been going up and down, up and down because we were given a key card that doesn’t work. Then, upon inspecting the place, its not what I expected it to be. It looks bigger in the picture and the furnishings are outdated has very visible signs of wear and tears. Dust on the counters and tables. Our bathroom has pieces of hairs on the countertop, on the floor, the hangers and hairs stuck on the chair. The windows/sliding doors are dirty too. I specifically asked if the place will be cleaned and sanitized, i was assured that it will be and yet, this is what we got. Then, our bathroom light in the toilet is not working. Both Our bathroom sinks are draining awfully slow that when you wash your hands, it pools in the sink and have to wait for it to completely drain. Our kitchen sink is another story. Its clogged up. It was also draining slow. If we use the faucet, the water from the drain backs up. It smells bad and Its gross. I went and sent a message thru airbnb about the cleanliness of the bathroom, the light and sinks. (the other concerns i can endure as i just wiped of all the countertops and cleaned it myself, though i shouldn’t have to because it should have been cleaned in the first place) I was told that they will send someone over to check. Housekeeping came and cleaned the bathroom and she was very nice. Then engineering came and checked the sinks and lights and found out that there are stuff stuck in the disposal and was able to pull out a shot glass. He couldn’t open the disposal and said he needs approval from the owner to fix and open the drains (bathroom and kitchen) before he can do anything. Same with the bathroom lights. Nothing was resolved except for the housekeeper that cleaned the bath area, Then I didn’t hear anything for the rest of the day. Day 2: Woke up with bug bites. I dont know if its from the bed, the blankets or the couch but we did not stay anywhere aside from our room so it’s definitely from our room. The only time we left our place is to get food, no way we got it from somewhere else other than our place. I sent a message again about the drains and bathroom lights because its just a nuisance now that im having all this inconvenience when i payed what i was asked of me and i cant even enjoy our vacation. Mara/Maria responded quickly. They explained that the OWNER needs to approve the changes before they can even do anything about it. I was told that someone will be going up to fix the drains, i responded that we were out (to get food) and we will be back in an hour or so and that ill just let the front desk know or them once we’re back so they can go ahead and check. So they said yea thats ok. No problem. Lo and behold they still had them come up and inspect without us being in our room. my issue with that is privacy and safety. I dont want anyone going in and out of our room without my permission. They did replaced the bathroom light and fixed the kitchen sink and was working ok.... For a few hours. Then its backing up again. They did nothing with the bathroom sink. At this point, we are just really frustrated at this place. No point with going back and forth when they only fix what they want to fix. I didn’t want to bother anymore with the bathroom sinks. I gave up. WIFI: I couldn’t connect because we were given the wrong room code for wifi. We were probably placed in a different room. Idk. Its useless anyway as its just really slow. You cant even do anything. Day 2 evening: since we do take outs and eat in our place, the trash is piling up. Nobody will be picking up the trash unless you pay for room service. If you stay for more than 2 nights, be prepared to stay with your trash the whole time you are there. Day 3: More bug bites. Bathroom sinks pooling still. Kitchen sinks sometimes drain. If you use it for a little while. Its ok. If you use it longer to wash plates, you better be prepared for it to pool and back up all the water. More trash piling up too because nobody picks it up. We are just glad we will be going home the next day. Day 4: Check out. It was quick. No trouble with check out. Now, did I enjoy my stay? No. Will i stay here again? No. Is it worth the discount you get compared to booking it directly from a hotel? Also No, The price cut you get does not make...