My experience with Christian was all bad. First I got an email two weeks before my trip telling me the reservation was canceled. Because my reservation was booked after March 15 2021. I talked with Christian and he ensured that it was a mistake and my reservation was still good. On the day of my reservation while I am on my was to Las Vegas I get a phone call telling me my reservation was canceled. Because the hotel decided that it was only going to be available for owners only. I contact Ed the owner Christian and he said yes this is true. Nether the hotel or the owner offered any other compensation or alternatives. I had to scramble and try to find other accommodations. And I had to spend 500 more to find other hotel to stay.