Maria greeted us by email/text within hours of making our reservation and again about 24 hours before we arrived. Though we never met her face to face (I gather she lives out of town), she was attentive to our inquiries and sent prompt answers via text. The town home was excellent for our needs--two couples vacationing in Vegas on the cheap. The full kitchen was a key element for us, as we cooked for ourselves often (grocery store within a 5 minute walk). Pots and pans, flatware, knife set--just about all the basics you'd need for pretty robust cooking are available. The whole place was clean and neat, nicely furnished, and bigger than the photos suggest, not the "stripped down" bare 2 room studios that are on offer elsewhere on Airbnb (they have actual pictures on the walls!). The town home is part of a large complex in a what seems a fairly safe part of Vegas. This unit is set away from the road, so we had zero traffic noise. In fact, we had zero noise in general (aside from a regular midnight visit from a bird with a beautiful but LOUD and endless song). As a feather-light sleeper, I really appreciated the quiet. That kind of peace and quiet is nearly impossible to find in modern hotels, in my experience. If our neighbors on either side were around, we surely didn't know it. The beds were large and comfy, and Maria has a few extra pillow of different typed stashed in closets in case you're picky about that kind of thing (like I am). The internet was speedy and reliable, the cable was handy when we needed a break from walking about. It's too far to walk to casinos or other sights; we had a rental car (which I recommend in general in Vegas--much more to see and do when you're more mobile) and the 2 car garage was fabulous. There is a bus line on the nearest road, but we didn't explore it. The pool was not yet open for the season, but it looked like a tidy if simple setup. This would be a good place for a family--private and roomy, with a grassy common area out front, great for a short stroll or modest play with young ones. (There is also a small, sunny patio area in the rear, walled in on all sides so it is safe to let kids wander...or enjoy a private drink under the stars.) The "semi-gated" complex itself felt quite safe (there's a wall around the complex, though no gate at the entrance), with people out past midnight walking their dogs on the lawn (though some units nearer the street did have security bars on the windows). If you need room service and a concierge, you might want to keep shopping, but if you want lots of space and quiet in a homey setting where you can cook your own alternative to pricey restaurant food, give this a look!