Floor was gross, there was blood on pillows, toilet handle broke and the other broke at the end of the trip, one bedroom frame broke and they put the bed on the floor for us and bed was very hard, the pans in the kitchen needs to be thrownaway and get new ones, no dishwashing soap,ran out of t.p. some outlets didnt work, ceiling fan /lights didnt work, tv channels didnt work no cable, didnt know there was an up staire hvac system so it was very cold up there, the pic didnt match the way the house was. Very disappointed would like to see about a refund