My husband and I were excited to stay here because it was our anniversary and we wanted something on the higher end. When we walked in I was a little disappointed. It was not very clean in the bathroom and floor(bathroom wall had a booger on it) and there were some maintenance items that needed attention: door in kitchen was falling off, light in that bathroom was out, filter in dryer needed to be changed, and the shelf in shower was about to fall. The pullout couch was not a queen nor was it comfortable at all and when I asked for another mattress, I did not get a response. One of the closets was locked the whole time and the place needed way better lighting. We did enjoy the view, loved the big shower and all the hotel employees were awesome. We were just expecting 5 star and overall I feel it was a 3.