The day I arrived the front desk could not find my reservation even tho I had my airbnb confirmation. I tried to call the hosts and they didn't answer but emailed me back 10 minutes later. I was frustrated that I was held up at the front desk after a long day of traveling. we finally get to the room and it's beautiful just like the pictures (thank God) but just like the other reviews mentioned, the TV don't work(big thumbs down for me) TV is my downtime relax time. the only TV that worked was the small one in the bathroom. Imessaged the hosts before my stay about the tvs and my concerns I was told it was a fuse issue ans it was taken care of. That was NOT the issue. I did pack a Amazon firestick and with that I was able to plug that in and move it from room to room when we wanted to watch TV. called maintenance about the issue and they said nothing they can do about the issue. 1st day after we travel we tried to take a shower and shower head was broke. The water pressure was so heavy that it sprayed all over the entire bathroom. We had to use the towels to clean up the water. Called downstairs for clean towels and was told that it would be a charge because we were airbnb guests (something that should have disclosed before we got there). so for almost 2 days we had to take wash up baths until the shower was fixed. I was never once contacted by the hosts all still thru email. After all these problems were handled the it was a pretty smooth stay. Clean space and very roomy. no washer and dryer (that would be a plus) but lots of dishes for use and a dishwasher. The ice keeper and freezer don't work and doesn't close completely. Over all it was an ok stay but definitely some kinks that need to be worked out.