The hotel staff was great at Palms Place, but since it was an Airbnb there was some miscommunication about available amenities in the condo (asked for pots and pans) and there weren’t any even though our host said she had some there. Also, there is a $100 refundable deposit that is required by the hotel but the host did not inform me until the check in instructions were posted, she said it was an additional $200 that I was not ready for but it turned out to be $100. Some extra toilet paper would be great to have stored just in case so the guest doesn’t have to request for more. The luggage holder in the closet is broken, so be careful when using it. The dishwasher isn’t accessible even though there is one. Other than that, the condo was clean and modern. The host does respond fast, so that was great.