From the moment we booked, Joe was welcoming and responsive. We were never alone through the entire process, Joe always responded quickly to our inquiries. The Casita was spotless, even better than the photos. You can tell Joe took the time to think about what anyone might need on their visit - from toiletries to kitchen items, spices, hot chocolate, and even fresh ground coffee. The site was completely secure; we felt completely safe and thoroughly enjoyed our time at the Casita. Thank you for a great time, Joe - we will be back.