We enjoyed our stay. Will stay again. The studio is on the 23rd floor and is clean. The bed is comfortable. The view is great, especially at night. Love the tub. Strong jets and big enough to fit two people. It's so nice to come back from a day of hiking and soak in the hot tub in the winter. The kitchen was decent. Can use a couple of kitchen towels. The dishwasher is under the dining table, hard to get to so we didn't use it. The hotel is quiet. But we could hear the traffic noise at night. If you are sensitive to noise, bring ear plugs. If you love to watch TV, there are two large TV's in the sleeping and sitting areas and one small TV in the bathroom. Check in was fast. However, there was a long line after we checked in because only one staff was checking everyone. All the staff were friendly and helpful. Check out was easy. I like it that it is away from the strip and does not have a casino in the tower.
Communication was fast. We were given the address to the hotel, but because this was our first time and the gate to the entrance and drop off was closed, it was confusing as to where to go to check in. I suggest adding this to future direction: "Do no go to the hotel and casino. The Palms Place is a separate tower from the Hotel & Casino. Go directly to the Palms Place tower and park either in the structure or the parking outside (all free). Then walk to the lobby to check in."