First impressions were good. The cleaner obviously does a very good job as the place was and smelt clean on entry.
The apartment is larger than the photos suggest, they don’t really do it justice. The shower is fantastic, good water pressure and plenty of hot water. The cubicle had no grout issues that is often a problem in rentals, it was sparkling. There is a small balcony with a view of the lake that was in a prime spot for the morning sun. There were sufficient amenities to prepare light meals and a good side fridge/freezer.
Gym is good. We didn’t use the pool as it was out of season but it looked well maintained.
The negatives-
Maintenance is lacking. The furniture is worn in places with marks and scratches. Missing cupboard door in the kitchen where the trash goes.
There was a 2 ring electric hob but only 1
of the rings works. We also found a couple of electric sockets that didn’t work either.
Instructions said it was ok to leave clean dishes in the drainer but no drainer was provided, we daren’t try the dishwasher because it didn’t look like it worked.
Laundry was described as coin operated but actually required an app. Unless you have a US cell number it won’t work. We had to buy a $5 non-refundable laundry card and then load it with the minimum top up of another $5 to use the facilities. This made it 3x more expensive than it needed to be. A laundry card for guests to use in the room would have been nice.
Finally, Andy is clearly a professional property manager for various units. While we have no issue with this his messages lacked the friendliness we’re accustomed to with AirBnB. We politely asked twice for a 12noon check out (instead of 10am, which in my opinion is unreasonably early). It took him until 3am on the morning we were checking out to actually reply.
Overall we were happy with the stay but there are areas where the experience could have been improved. The apartment was clean and good value for money. We’d recommend it for a couple of nights quiet away from the strip.