First I would like to say her communication was very prompt. Any issue I had she responded quickly eventhough I had a rough time finding out how to respond back lol The only issues I had was whoever was her cleaning person did not do a good job it was hair stuck to the cabinets in the kitchen and hairballs and lent in a few bathrooms and bedrooms the house also could use a few updates and Tv's because there is only one TV in the whole house and I am a person who can't go to sleep without a television and the last thing was I loved there were 3 fireplaces but they are just for show cause as a guest u will not be able to operate any of the 3 she told me because of fire hazards which is understandable on her part I really only wanted them on to take pictures because the heat works very well so they weren't needed other than that the layout of the house was very nice and she was helpful when I needed her