I’m really quite surprised this home has so many raving 5 star reviews. It feels like this home was initially set up well by the host but has not been properly managed or maintained. My family and I rented this home for an extended weekend. We had a total of 6 adults and two kids and during our short stay we found so many issues with the home. To begin with, the first morning we went out to use the pool and found the patio and all the furniture very dirty. We then looked at the BBQ which clearly had not been cleaned since the last use. We had a few other cleanliness concerns and so we contacted Nelson to ask for a cleaning team to return to the home that day. He was quick to respond and very apologetic. He did get a cleaning team out but they didn’t clean the BBQ. So we went to clean it ourselves but found there was no BBQ brush or utensils. Other things we found the home is lacking are; the dryer inside does not work, we could only find 3 wash clothes in the entire home, no kitchen towels, the waffle maker was filthy with leftover food and grease, the few knives were in TERRIBLE shape, the small blender is missing the lid, kitchen was completely unorganized, the linen and garage storage was disheveled, all of the beds sound like an air mattress rubbing against styrofoam anytime someone moves, one of the beds had a broken support leg so it sloped to the middle, the upstairs hall bath had a unsecured towel rack that kept falling off the wall so it was not useable, and the floors were so filthy it made our feet and socks black.
The pros: spacious home, the host had great communication and quick response times, the pool and pool table were huge hit, great to have a large dining table, living room was comfortable, gas stove, AC works well, convenient location and safe neighborhood.
For 4 days we paid $1938 with all taxes and fees and feel for this price the home should be better cared for and well stocked. If we were staying longer I would have either asked for these things to be taken care of or found another place to stay. The host has been made aware of the issues and once the host addresses them I think this would be a very comfortable and enjoyable vacation home.