Alfredo, always answered anytime we needed something he was there. Place was very clean and cozy, they offer a crib a high chair for your baby and I think that’s fantastic. As a parent I felt safe letting my baby walk freely throughout the house because there weren’t many things that she could break or dangerous for her. 100/100 I would recommend. He was a great host and questions or concerns he would answer within minutes. Thank you Alfredo