SLUMLORDS! SLIM LORDS! LIARS! FRAUDS!! STAY AWAY!! You can find better!
Jason and Qingrong are the worst Airbnb landlords I have ever encountered. The reason why I booked with them is because they claim to be 15 minutes from the strip and the home had a pool and spa.
First. They are definitely not 15 minutes from the strip. It's was a lot further out.
Second , The hot tub was dirty and not working. When I contacted Jason and Qingrong about the issue. I was told it would be cleaned. Although its should have been cleaned BEFORE I checked in I was ok with them having someone come in to clean it. I also asked if they would be able to turn the heater on as the hot tub was ICE COLD. I was then told that the heater for the hot tub was broken. This is something that should have been communicated BEFORE I even checked in. They had plenty of chances to let me know that the hot tub was not working properly . I verified that the hot tub was heated with Jason and he charged me a $60 dollar fee for a heated hot tub that didn't work. I would say this is miss leading but Jason and Qingrong are just LIARS!!
Next, I received a message from Jason letting me know that trash trucks come around on Friday morning and I needed to roll the trash cans to the front and then put them back. WOW! Great host. I have stayed in several Airbnb's and this has never been something I was told to do.
Lastly I received a text that I needed to check out at 10:00 am. They was asked don I know what time I was leaving and if I didn't that's fine house keeping would be there at 10:00 am regardless.
Jason and Qingrong stated they would give me $100 rebate for the many issues that came about . I asked when I would receive my rebate. Qingrong told me once I check out and they received a review. Lol! So I guess they where only going to give me a $100 rebate only if they received a good review.
Jason and Qingrong are a joke and have have absolutely no business running an Airbnb. They are the wrost. Most unprofessional landlords I have encountered. Slumlords and that me being nice. Book else where. Stay away from Jason and Qingrong's joke of an Airbnb.