Michael is great. His response time is quick. The house is nice, clean and in a safe location. The downside is that some of the bedrooms are tiny. The mattress in my room left a lot to be desired and the sheets looked and felt like they were his daughters when she was 10. The pool is beautiful but unfortunately there is a build up of leaves and dirt in the bottom that takes away from the appeal. Everywhere in Vegas is over priced right now so I cant really fault him on the value, just know that there could be 6 people staying there at any one time with one bathroom. The overall stay was fine and I would probably stay again, just depends on what your personal needs are.