Me and my friend were not pleased when we were moved to a different unit in the same complex less than a week before our arrival (after we booked the Airbnb we were given a disclaimer they can move us due to potential unit issues) due to the original unit booked having maintenance issues. The unit we were moved to had a leaky fridge, no soap in any of the dispensers, my bed comforter was dirty, and a faulty toilet flusher. We had to constantly clean water puddles by the fridge and I had to go buy soap. I asked for a clean comforter and they had no extras, which I found unacceptable considering how many units they have.
Also we thought we’d have access to different streaming services without having to use our own accounts, but that wasn’t the case. Not the biggest deal, we were there for the PAC-12 championship, the Vegas strip, see shows, etc.
They did offer us compensation for moving us to a smaller unit, and did give us the exact amount of reimbursement I asked for, plus reimbursed us for buying soap. His team had great communication with us and responded in a timely manner.
The unit was in a safe, gated community! Willing to give Allan Estates another chance next time I travel to Las Vegas. Hoping I don’t have those same avoidable issues again.