I never met Brandon during my trip, but his niece was super helpful the entire time. There was a minor issue due to my misunderstanding, and she was able to help me resolve the matter quickly and efficiently. I didn’t spend much time at the room, but when I did, it was clean and maintained. The entire area, although a little confusing at first, is easily accessible, and I had the proper keys and gate codes given to me. Check-in was also quick, simple, and straight to the point. All-in-all, it was a good experience, and I felt that I was in good hands.