This was the worst place I have ever stayed.
I kind of felt that it was going to go bad to the fact that he did not refund me for Sunday. I made a reservation for Sunday-Friday. As soon as I found out my flight to Vegas was cancelled, I tried to amend the reservation, and I was declined. Never got the refund of $37.04. Marcos declined it immediately. He kept the $34.07 even though my flight was the next day due to cancellation. Friday was my checkout time. Most places I have been are quite generous on their checkout time. I went down stairs to talk to the front desk because I had an appointment at the Wynn Hotel. The ladies at the desk told me that I should be fine. The appointment carried over for two hours. I come back and I asked to let me gather my things. There was a man that started yelling at me for no reason at all. He was escalating things to try and get a reaction. By this time, I grabbed my phone and started recording because I said I wasn’t leaving: accused me of theft and “taking my time.” I had a flight to catch, not taking my time. He threatens to call the police on me. The yelling and scream was over the top. At one point, I asked, “I’m talking to you as a normal person, you can’t provide me the same?” He stopped and called me an animal. I have to say this. I’m black and I’m experiencing this. At one moment, I said, “Sir, I see what you doing and I recording this. Something about his isn’t right.” I know I left some stuff there and that’s fine. BTW, this man had a huge audience below. This was the third time I have been to a hostel and never experienced this behavior. I do not recommend this place to anyone, especially if you are Black. I sent the recording to the BBB.