Communication could improve. I was unsure how to lock the house, when leaving, as there was no lock box with a key. After reaching out, I never heard back. There was also a miscommunication with check-in time. Before booking I was told I could be accommodated with a specific check-in time. Then when the day of check-in came I was told otherwise. HOWEVER, Olivia did apologize and was able to let me in a bit earlier than check-in. The place was clean & felt homey. Also felt safe in the neighborhood. Easy check-in process & there was plenty of parking. About 15 min from the strip. I recommend for the price.