Our group of 5 was really happy with our stay here for my birthday getaway. Melissa went above and beyond to visit us with a tech when the thermostat wasn't working (and in the very small window of time I provided her before we were out for the day). She kindly apologized for the inconvenience in person, but it wasn't a big deal...just one cold night and I was happy she got it fixed so quickly!
Communication: From booking and throughout the stay, I don't think I ever waited more than an hour for a response, and when I let her know about the heat not working after our first night, it was resolved within about 3 hours. At booking, I was told we'd be given check-in details on the morning of our arrival, but Melissa and Hong kindly sent them early.
Location: We hit the strip, AREA15, and downtown, and all three were easy drives from the house. The airport is also conveniently close--under a 10min drive (on the flip side, if you're a light sleeper, bring earplugs because you can definitely hear planes). The area also has plenty of food options if you're trying to order delivery.
Amenities: Everything was clean, beds and blankets were comfy, ample towels were provided, if you wanted to cook and eat in, there were plenty of dishes/utensils/glasses to use. There were also disposable cups, some disposable plates, coffee, water dispenser on the fridge, and a hot water kettle. Also--I don't remember exactly which, but some streaming options were available on the TV.
Other notes: In an ideal world, I would have loved a larger couch/coffee table/dining table for all 5 of us to hang out with room to spare, but we made it work by moving chairs around and clearing all our belongings off of tables.
I was working remotely for one day, and the plug behind the desk was finicky and didn't charge constantly--I moved the desk closer to the fireplace and that worked better.
The two upstairs bedrooms get hit with light pretty strongly in the mornings, so if you're a light sleeper, bring an eye mask!
I asked for 2 extra hours for late check-out and Melissa was very accommodating--this helped our travel plans greatly.
All in all, a solid option for Airbnb while you're in Vegas.