I had to call the morning of this trip to ensure I would have a room at the Wyndham Grand Desert. I had to call the front desk of the hotel in order to verify I didn't have a name on file with the hotel and then go through the host. It was ultimately solved, however it took too much coordination on my part when all of should've been handled by the host to get my stay secured. The resort was excellent, my only real issue was with the coordination of this stay from the host.