I am handicapped and have issues with stairs. We booked this retreat because it appeared to be handicapped friendly. It was. We were coming in to town to welcome a new grandchild. When our daughter was taken in early for an emergency Caesarian section, the owners worked with us changing dates and refunding fees. We kept our five and seven year old granddaughters with us sleeping on the pullout couch. There was an assortment of toys and videos on site that kept the girls occupied. We felt very safe on site. It was a very Covid friendly option allowing us to limit our granddaughters exposure to other people. Great location. Great set up to cook meals. Great experience. Highly recommend.