The home was nice , the host was only accommodating for our early arrival but outside of that it was hard to get in contact with the host. I messaged to ask about a comforter to which I received no reply .
It wasn’t until I sent photos of the trail of ants on the baseboards around the bed in the loft (upstairs) that I received a reply. Even at that moment, he said the cleaning service (which lived across the street) would arrive at the house in under 30 minutes. They never showed . He said they would come the following day , they never showed and the host did not message to follow up. And I have pictures and videos .
I ended up spraying the ants and cleaned the area & then told the host , (which made me late to my prior engagements) he relayed the messages to their cleaning service (unbeknownst to me) which resulted in them not showing up to the home . When I called the host to inquire about the no show , the host told me that he blocked my number (why would you block/not answer my call when I’m actively renting your space)
Then when I explained to the host (and sounded like his wife in the background) the dissatisfaction about the ants they mentioned their great reviews as a rebuttal and said that if we wear shoes in the home (plus the change in weather) that it draws the ants. There was little to no accountability taken in that conversation. Because if their cleaning service had serviced the home prior to our arrival, they would have caught the trail of ants before I got into the home .
The fans in the house had caked on dust. And the trash can in the kitchen was not a full sized trash can .
There is a loft with a full/queen sized pull out bed . A bedroom upstairs with two beds . And a bedroom downstairs and an air mattress.