We were, and are, super disappointed with our stay. The upside was that it was physically clean, but it pretty much ends there. I am not a complainer, but it was one thing after another.
We were in town for a business conference. We landed in vegas at 930am and we had asked well in advance if we could check in around 10/1030am. They charged us an extra $50 on top of the $650 we already paid to do this. So we get there to settle in for a bit before our first conference. We are unpacking when i see someone pull up, get out of the car, and start walking toward the house. I meet them at the door and they're startled that we're there. Saying "i didn't know you were here.". Which was the first indication that this place is managed by too many people that are not communicating well with each other. There is no "homey" touch if that is what youre looking for.
The smell in this house was horrific. We went to bed every night with headaches. It was like cat pee. It had to be something in the air because i was sneezing non-stop and both of us had itchy eyes that were puffy and welted by morning. Shortly after leaving the house each day, the itching and sneezing would stop. And now that I'm home, all my stuff still smells like it.
Back to our first day; we spent about 6 hours traveling and then 4 hours in meetings. So, exhausted, and pregnant on top of it. While i was in meetings i got both a text message and an air bnb message telling me to take out the garbage when we get back. Call me entitled, but I paid you $700 so I didnt have to take out the garbage and stuff.
Anyway, I went to go grab the garbage cans and found 4 of them. All empty - so I messaged them and said "which one? Theyre all empty." They replied
"Oh, the workers must have taken it out."...you should be communicating with your workers before messaging me twice. Small annoyance, but adds to the pile of things.
It feels just, really scheduled. There is no actual hospitality.
We took Lyfts back and forth each day, and 4 separate lyft drivers said the neighborhood was sketchy and they were surprised we were staying there. This needs to be disclosed. We felt unsafe the whole time.
When we reserved the home, it was mainly for the private pool. I accidentally only reserved for one person instead of two. When we got there, we went to dip our feet in the pool. Very shortly after I receive a message "your reservation says one. How many actually?". There are cameras in the back yard and this whole situation made us not use the pool. Maybe it was a coincidence but, super uncomfortable that it felt like someone was watching.
Our second day, we did notice that something that had been near the house was in the pool after we came home from meetings. I asked if someone had been here. They said "I'll check the cameras." "Pool service was there at 9am" (unbeknownst to us. If someone is going to show up - you NEED to communicate that. That is a violation of privacy.) And then "it rolled in to the pool. No one was there."
😒 which is it?
The wifi would not connect.
Netflix didn't work because "too many people were watching".
A neighbor dog barked all night.
Someone nearby likes to use their chainsaw at all hours of the night.
The beds are pretty rough.
There is a lot of room for improvement and we definitely won't be going back.
Pros are that there is a lot of space. A lot of room to unpack.
It is away from the strip, but convenient.