The place itself was great. Comfortable, clean, home-y. My main issue was the check in. Check in was supposed to be at 3pm, but we weren't going to arrive until 4. First off, slow responses. I had to message and call several times to try to get instructions for check in. Once we finally get those, the information Igot was incorrect and we were struggling to get in the house. Once again slow response from host. Long story short, we weren't able to get in the house until about 2 hrs after check in, and only to have been waiting for the neighbor to help us open. The host stated that this never happens, and it's probably true. But she should've been prepared for her guests way before check in.