It first started when I landed I went to check out unit to make sure I had no issues with arrival once my guests landed. It was a work mini vacation. The location on outside looked as though it was up for demolition. So the appearance was very shady. Next day I had a early arrival at 2:00pm. I arrived at about 3:12pm and I inspected the house and on the line with Airbnb my front door opens without a knock prior to entering. The person on the other side looked at me and said how did you get in and why are you here. Later I found out that this women was the host. I stated I paid $1,097 and I had a early check in. She continued to be confused, asking more questions about my entry access codes and where I got them from. I felt the professionalism was not there from a host to guests. I was getting furious due to the conditions of the house and the pool. I explained to her my issues and her response to my partner was you all are a bit extra. My partner response was that we expect cleanliness and no surprises. She also questioned why we was washing the sheets as well. We left and she began to re-clean the place. She began taking pictures and said this usually doesn’t happen. The lady that cleans is usually thorough. I showed her the outdoor pool area and she said it was because of the wind. I explained to her that it was TOO dirty and had been sitting. If a pool is cleaned twice a week it could never be in that condition. While I was there even though we didn’t use it it only going a couple of leaves, nothing like what it was . Once the pool was cleaned it never got back dirty the entire stay. On the first day it couldn’t be used due to being filthy. Ask she stated it will be a couple imperfections within the house and yes it was enough. I didn’t receive a refund because it was only $275 and the company didn’t want to take a loss. So we slept there and stayed at the owners house for the entire trip until bedtime. On the day before the last night I found a million ants. I left and the owner came over and saw them as well. She said I see the source and I treated them with organic vinegar you should be good. This never happens in 2 years. When I got back that night they were all in my bed I had to sleep in another guests room and be uncomfortable. The ants had made it inside the drawers and had consumed the entire room. I have pictures of all the imperfections she mentioned. Things that she also had to re-clean was the shower due having hair in it. The stove hadn’t been properly cleaned as well. Overall, on my first Airbnb experience with still no call back to assist me from Airbnb. I will never stay at another home again. This was my first home stay. I usually stay in hotels. All the excitement is overrated and money waisted for a 4 night disaster. Thanks