The communication was great! The place was easy to find and instructions for check-in were great. The place smelled nice and was very clean. We were happy and it was great for what wr needed. We did notice that the place is in a little disrepair and the beds shown in the pics are not accurate to what is actually there. Also, the street noise in the bedrooms was very loud when cars passed by, but not much you can do anout that. We were very happy and would stay again!