Mixed review. JC & Dora Ellen were very friendly. The place was very nice.
They were communicative in the beginning. They even helped us check in a few hours earlier. Even some drinking water was provided. All wonderful. But as evening got closer, no responses. It got VERY cold in the night and we couldn't get the heater to work. Called, texted, but nothing. Not fun :( So, we decided to check out earlier. Instead of checking out Sun evening (had paid for both Sat & Sun night but our flight was late Sun night), checked out Sun early morning. Left multiple messages, texts again. No response. Afterwards, found out that they had a family emergency. That at least made sense. As a human, I totally understand their focus.
BUT... besides "sorry, we had a family emergency", nothing more. No offer to make it up to us in ANY way. We ended up leaving on Sun morning, but paid for the whole Sun (day & night). Never heard back again.
Thus, a very mixed stay. Nice couple, but all that money wasted :(