Very impressed with the cleanliness of the home and the excellent communication with the host. All responses were received within minutes. We chose this location to be close to where my husband was to be working. On Monday we discovered he had been given the wrong address and the actual work location was 30 minutes away. We had to cancel our stay and find accommodations closer. Host was very understanding and kind. We had no issues with the cancellation fees and reimbursement process.