This is the first less than raving review I've ever written. This home looks lovely in photos. When you enter the home, at first glance it all looks just fine. It had nice amenities and is very spacious. It's located in an area that provides easy access to the nearby grocery and gas stations as well as the strip. However, we were disappointed at the lack of attention to detail when it came to cleanliness. Especially since we are in a pandemic. There were several areas of the home, the common areas, and the kitchen that needed attention. Empty baby soap bottles at the kitchen sink...was a little unusual. No dish soap or dishwasher tabs or liquid soap to clean the dishes. Just hand soap, which I had to make work for dishes as well.
A cleaning fee is in place to ensure the home is cleaned properly and accordingly. It appeared to be clean at first glance, until we began opening cabinets and reaching for dishes and silverware only to find they were not clean..not just one fork, dish or glass...but several. This could be in part by previous guests...however, it should be double checked.
Towels and some linens weren't up to par. Finally out of frustration, I sent several photos to the host, Kathy, and she offered to bring a new blanket the following day...we declined and simply washed everything which we should not have had to do. Thankfully, I had my own detergent for the wash which was not provided. The placemats on the dining room table needed to be washed. Under those placemats was a dirty table. I removed everything and put them in the wash and had to clean what I could myself.
I have an immune compromised daughter and I had to wipe everything down to even feel remotely comfortable. The home is also missing several slats for the blinds. Fortunately those windows are facing the backyard. We then began having difficulty with the front door digital lock. When we would lock and unlock the door, it would get stuck because the doors are off alignment. This was more concerning than the cleanliness, I inquired with the Kathy about the lock and unfortunately, she never responded back to us. This was very disheartening.