Dee was super patient and pro-active. I didn't know how to use the key-lock pad and she patiently walked me through the process. She made sure that our check-in was smooth and was kind to offer any kind of support we may have needed during our stay. Her place smells amazing. Our assigned parking spot was right by her place and viewable from the bedroom window. Very dog-friendly complex. I would stay there again the next time I come to Summerlin.