This house is super cute. It’s so well themed and even better than their listing photos. We had a group of girls staying for a bachelorette trip. It’s a great space for that. The best part is there are three full bathrooms. If you’ve ever been on a girls trip, you know how great that is to have! The home was clean and all the beds were comfy.
I don’t know that I ever spoke with Ashley directly, but Tom is not the friendliest host. The air conditioner was out upon our arrival and I reached out to them multiple times to resolve the issue. (Hello, it’s 100 degrees in Vegas with no air?!) Tom met me with an “idk what you want me to do about it” kind of attitude. Legit said “if there’s air coming out of the vents, I don’t know what to do about it.” Okay, cool. We purchased a few box fans and water and ice to try and make the space bearable. (Oh yeah, they have no filtered water or ice.) After multiple failed attempts at asking for help, I submitted a partial refund inquiry and it was only then that he sent someone to come check it out. The tech (lovely guy) came in and immediately said “oh wow it’s definitely warm in here” and thankfully, fixed the unit. So, our last night we were given some relief from the desert sun.
Overall, as much as I loved the house, I wouldn’t stay again. Tom was extremely unhelpful and consistently made me feel that I was inconveniencing him because his home’s air conditioning was out. And no, I didn’t receive that partial refund I’d asked for. He denied my inquiry and Airbnb basically gave me the middle finger about it all, so if you’re in Vegas, maybe stay on the strip instead.