BED BUGS/ DISHONESTY/ ENTERING PREMISES WITHOUT PERMISSION:
Upon arrival at the apartment I performed my usual bed bug check of the mattresses: which is to pull off the sheets and look for small rust appearing spots on the mattress and shed parts of the exoskeleton in the seams. I found these things. In my haste to leave the premises I forgot to take pictures. I left and booked a hotel elsewhere in town. Upon my complaint to Leo and request for a refund his response was “You need to cancel the reservation.” Canceling the reservation guarantees that I would not get a refund. I contacted Airbnb and made a formal complaint; which was hampered by lack of pictures. Which I understand. Airbnb then proceeded to cancel my complaint due to refuting pictures that the host sent; all of this seems like a rightful course of action for a host. But, Leo sent these pictures while I was still in possession of the apartment (Proof is messages through the airbnb platform that are time stamped), I had not canceled and did not cancel my reservation. So there are only two outcomes for the validity of these pictures: He entered the premises without permission while I had rented the apartment to take the pictures or the pictures are from prior to my visit. The only irrefutable proof is that Leo is either dishonest or breaks the policy to not enter the premises without permission. You will just have to make your own decision whether to believe me or not about the bed bugs.