Deborah was efficient with getting back to me about the issues I faced upon first being at the property, she was accomadating with giving a $100 gift card for the the issues we first addressed.But as we looked further into things after the initial first night because we all were tired from the travel to get there more things surfaced after the fact and not even that $100 would have done anything. I would have preferred a refund for the entire stay. the entire place was not cleaned at all. All the furniture was covered in cat hair, which 4 of the 5 ppl staying were allergic to. we had to cover the furniture with towels and sheets to try and keep the cat hair off our clothes bc it was so much and to keep from itching and we itched all night cat hair ended up on our sheets even after our showers. the middle bedrooms had catfood and poop on the rug and in the closet and blood on the comforter. the 3rd room although the comforter was blue cat piss was discovered on one of the pillows the curtains and on one side of the comforter. being a very clean person the filth we discovered made the stay very uncomfortable not being able to feel clean. we tried to stay out as long as possible to avoid the allergic reaction the cat hair was causing. however the pool was a nice size and cleaned and great use. and the location was good as well not too far from strip a good 10-15mins depending on traffic.