PROS:
-Good location-Easy access to any places.
-Great communication-Every time I asked some questions and refill some stuffs, he responded and ordered them right away.
-Thomas allowed us to check in earlier, even though we were arriving at LV in the morning. This is appreciated.
CONS:
-Thomas advised us to come home at noon (because there were the guests who were going to check out on the day) and we got there a half passed noon, but the cleaner was still working. It is OK because we asked for early check in! But, If I didn't ask him to finish everything, he were going to leave without cleaning kitchen area (unwashed pans and dishes), and leaving the broken curtains and curtain rail on the floor. Maybe he didn't have enough time to clean up before our arrival, the floor in downstairs were dusty so we cleaned up by ourselves.
-At first 2 nights, there were no blankets(only sheets) in 2 rooms(4 single beds in downstairs)-Thomas ordered them later, but the first 2 days it was too cold to sleep without blankets.