The room was neat and tidy upon arrival. There were extra masks and hand sanitizer in the room waiting, we really appreciated that. We did have to ask for extra towels, the staff was quick about it. We stayed 4 nights with Louis & Marie - the first 3 days we were hardly in the room to enjoy it. but by night 4, we we pooped and ready to go home, thats when we finally sat down, watched tv, and enjoyed the tub. good selection of movies and tv shows, the tub was comfy as well. It was an amazing value.