Mohammad gave excellent service. When we arrived, there was a bit of issue with the cleaning and we contacted him and he resolved it right away. He even gave a complimentary cleaning on the weekend as a way to make up for any problems. The room was just as pictured and was perfect for our weekend stay. We stayed in the suite on the lower floor. The only thing is the toilet gurgled loudly through the night and we think it might be a trapped air bubble. We gave 5 stars for Mohammad's great service!!! He's responsive and takes care of any problems that arise.