Very smooth & prompt communication. You get what you paid for. Just a place to sleep and take a shower. Simple and clean. The only complaint I had was the location. If you are planning to take the Deuce bus around like I did, this hostel is about a 30 minute bus ride away from the main strip area. So its not super close. There is a Deuce bus stop about 3 min walk from the hostel, but unfortunately that stop is under construction at the moment so the bus is taking a detour. So now you have to walk about 10 minutes to another Deuce bus stop. I know its not the hostel’s fault, but just something to keep in mind if this matters to you.