My husband and I were disappointed in our stay. It was scheduled for four nights but we only stayed one night. Unfortunately our unit’s AC was not working and weren’t told upon arrival. We were told we could either receive a partial refund ( only for 3 nights) or 40% off each night. It would had been better if Eyal would have told us the issue will be fixed. We chose the refund because it was very hot and uncomfortable. This led us to spend double the amount on a new hotel last minute; on the weekend.
Lack of communication needs to improve.