A great 1 star experience at a penthouse price. The keys to the room never work you need to go to the front desk and get a new one made everytime you want to enter the room. We even had the door handle changed to the room and ten issue persisted.
Most things in the room are broken:
The shower door wouldn’t stay closed, causing the floor to be a pool after your shower.
The dresser drawers won’t close and will fall on you.
The main rooms door is broken and off the hinges.
The bedrooms windows are missing blinds making it difficult to sleep in.
The bathroom doors lock is on backwards, so someone can lock you INTO the bathroom.
There was 1 trash bag provided for 10 guests for 5 nights. How does that make sense? Why should we have to buy trash bags on vacation?
Checking in was a nightmare. We had told the air bnb host 2x the list of people who were staying. Upon arrival, some in the group (who’s names were provided) would not be allowed keys. Budget 2 hours for check in.
Also the plates have metal in them so they cannot be microwaved. This is a fire hazard with no warning.
This place needs a lot of work and the hotel itself needs to get it together with the keys and check in.