I accidentally booked for 2 nights instead of 1 (it was a complete accident) and tried changing my booking less than 20 minutes after Ron had already confirmed my reservations. He would not allow me to change my reservations at all. He said “sorry. We have a strict policy.” He forced me to pay for both nights even after I told him this was my first time using the app and I simply made a mistake when booking. I was only offered my cleaning fee back and a full cancellation (I would’ve lost $200). He absolutely did not care. I ended up wasting the second night because I had work. Needless to say, Ron will not alter anything if you’ve already paid. Be careful