Albert was awesome, he is very responsive and response time is not even 5 minutes. He took care of everything from the day I reserve the property. As I was new to AirBNB, I was skeptical about my stay, but he took care of everything I need. We loved the house, property and furniture are brand new. House was located in very good and quiet neighborhood. Only complaint I heard from my friend is temperature control in house. Some how we felt warm during nights and temperature was high even though we turned air condition and set temp at 68. And finally get ready to get some statics as it is brand new house or dry air of Vegas