I was supposed to stay at The Grandview but after arriving the host said she lost the confirmation and couldn’t find it on her phone. She spent 45 minutes trying to find the reservation because I couldn’t check in. She said she would go home to look for it on her computer and then come back. She left for 10 minutes and then texted me and said that she booked me at the wrong property which is the Westgate. She told me to meet her there. I had to drive to the other end of town which is another 20 minutes. By the time I got there it was about 7:45. I was so tired having worked 12 hours. I just wanted to check in quickly and go to dinner. The parking garage was another 10 minutes walk to the lobby because this was a casino resort which was not what I wanted. She then checked me into a room with just a microwave, sink and refrigerator. What I initially booked was a one bedroom with kitchen and washer and dryer. After checking in, I was greatly disappointed because of the lack in amenities.