Ashley was very responsive and the house was beautiful, but there were a few flaws. To start the mattresses in 2 of the 3 bedrooms were awful, they were way too firm and you could feel every spring, I am so confused as to how none of the other reviews mention this. As far as the kitchen I think if you have a Keurig and a thing to hold pods next to it you should supply a few. And some basic amenities would have been helpful, a dish sponge, salt and pepper, basic condiments. Our stay overall was good, minus the sleep.