Thank you for hosting. OVERALL, location is great. Away from busy casinos. We felt safe within the PALMS property, inside and out. Hotel staff was friendly. Inside room, there were some dishes, cups, utensils...not a kitchen for real cooking, which was OK with us. What I didn't like was how every time we talked to front desk, they made it seem like we are NOT their customers, by saying "...it is a AIRBNB? we have to check!" So less service from PALMS if we are not direct customers? That felt weird. Anyway we were not there long enough to use everything in hotel. I am not upset about the TV/phone not working, or even the extra towel set charge (from hotel). Next if I go back, I may try property directly.