The Airbnb was essentially ransacked from the previous guests when we arrived. Every room was dirty & the towels and bedding was dirty from the last guests. I called for the “24 hour service” and nothing was resolved until the following day meaning that I was stuck cleaning and doing 3 loads of laundry at the start of our vacation.
They did refund our cleaning fee but this only partially compensated for the inconvenience. The place was otherwise generally as described.