I was extremely disappointed when I saw dog and human hair all over the house. Including the headboard of the bed that we were sleeping in. My daughter is allergic to dog and cats. So, I have to vacuum at least once a day no matter where we stay. The house did not offer a vacuum to use. I had to call Hayden and explain my concerns. He had his cleaning crew show up, but they arrived 2 hours early while our baby was sleeping. On top of that they thought they only had to sweep. The kitchen, front foyer, and bathrooms are the only places with tile. The rest of the house has carpet. Not sure how sweeping is going to address the hair all over the carpet. They were rude as well and left without doing anything. He did have a vacuum delivered that day, but by then we had already requested for a refund for our remaining days with Airbnb. We were charged a prorate which includes the cleaning fee. I don’t think we should’ve been charged anything for cleaning since it wasn’t really cleaned.