Hello this is Daj aunty that stayed at the palms. I informed them and they said it had to be done by you. I also sent daj pics of the hotel same day. There is no reason I should be charged $90 for something that's wasn't cleaned properly (especially since covid). It just doesn't make any sense at all. The fridge smelled horrible. We tried to use the ice and couldn't because it tasted and smelled like mildew. (After we had to wait about 45 mins to get about 5 pieces of ice because the machine wasn't on when we got there.) After reading some of your reviews I see this is not the first time you have had this issue. All I'm asking is you make things right. You deff wouldn't want to pay for something that's not being properly done. If not I will contact airbnb directly!!