We were disappointed. The place was not clean. I dont even think it had been vacuumed. I took pictures of crap on the floor. The baseboards were disgusting. There were hand marks on the door I could rub off with my finger. And big black marks on the bathroom floor that came off when scratched. We had to call twice to get bedding— and insist it be brought over instead of wait till the next day. There was dog poop in the back yard. And the outside! With very little effort it could be improved greatly.