The place was very clean and check in was easy. The complex is very nice and feels safe. It had nice amenities and if you like a memory foam mattress then you will like the bed. I was disappointed that there were basic cooking supplies missing so I had to buy some supplies (e. g. baking sheet, big pot for pasta, extra towels, a way to use the bathtub, etc.). It was also a little disappointing in how it didn’t feel like the hostess was very understanding. We had a car emergency while we stayed and forgot the parking pass in the shuffle of getting the car towed to the shop. When I reached out to Mayra for assistance she was not helpful and came across as “you’re on your own”. While I understand the situation was not her problem, she was not very understanding and we had to go out of our way to solve the issue and then go out of our way again to give the parking permit back or be forced to pay the replacement charge. Again, the stay is nice for the price you pay, but my expectation in friendly communication and helpfulness was missing which put a damper on our stay.