The place is overall is beautiful. The room is lovely and is mostly as pictured, however, there were a few things that kept it from being 5*. I booked this room in majority due to the balcony, but I wasn't allowed access to the balcony. I don't think this is in full fault to the actual host because when I called the front desk, they said all rooms had no access. The bathroom floor near the toilet area wasn't cleaned well. It was sticky and dirty. One of the tv remotes had no button on the volume section; and no sound was coming out of one of the tv's. Other than those minor/fixable things, the room was beautiful. No access to the balcony really bummed me out & I know would've made the room that much better.