The communication with the host was great and the beds were comfortable However we were given 2 rags and a few towels for 4 guests. the host reached out immediately and partnered with housekeeping. it was several hours before we got what was needed. That happened each time we needed something. the dryer squeaked super loud including when the door was closed. the sliding door that led to the patio had a huge screeching noise whenever it was opened or closed.