We are disappointed with our stay. The description of the listing stated that the home was extremely clean, has a no shoe policy, and that there is no smoking. Yet we saw evidence of the contrary: the floors and walls were dirty and the air had a casino smoke smell. One of the sinks had a burn stain that looked like it came from a cigarette. We needed to mop the floors twice and our kids helped wipe down the walls. Using febreeze somewhat helped with the smoke smell.
Beyond the uncleanliness, there were functional issues with the house. The kitchen sink would not drain when we first arrived and needed a handyman to come fix it. He did fix it but then the dishwasher started to flood the sink. Needless to say we stopped using the dishwasher. The bottom floor AC unit failed multiple times during our stay and required a crew to come fix it each time. Ami and Rovern were very responsive though when we called these issues out. Overall it’s a nice house but was not well maintained or cleaned.