Hosts were great at communicating how to check in , FAQ’S and all rules etc. Valet was free which is a plus. Bellman and valets provided excellent customer service. Space was clean and we were lucky that it was cleaned early and received an early check in, the front desk even called us to let us know the room was ready. They provided a pool key and place to store our luggage to enjoy while we waited for our room. Room was exactly as shown in the image and had a good view. We were in a lower floor which we preferred as the elevator was always quick. You do get access to the MGM grand pools but it is a good 10 minute walk indoors in the air conditioning (thank god), and with some help from flat escalators (if that’s what they are called). Overall great value , great place to stay on the strip and would definitely return and recommend.