The Host was very nice and tried to accommodate our family, but it is difficulty when you are not the owner. Really needed instructions regarding alarm system, which took 4-5 hours to get turned off once it was accidentally triggered. We arrived after a 9-10 hour drive to two large garbage bens overflowing with trash in the street. It was not picked up until late the next day. We all wanted to take showers after a long drive, but had to clean the showers due to hair in both. Went to put food products in the refrigerator and had to clean out many expired products prior to putting our refrigerated food away. Dirty dishes were left in the dishwasher. Three of the bedrooms had wall-to-wall carpet, which were very dirty and stained. One of the front bedrooms did not even have a curtain, which gave little privacy and made the room hot. As a courtesy, I stripped the beds before we left and noted no mattress pads and the twin mattresses were majorly stained. Very upsetting that two of my kids had been sleeping on these mattresses. Should have been thrown out. Curtain rod fell on son's head when he opened the sliding door to go out to the pool. Was fixed by my brother-in-law. Toilet in master bedroom was running. Fixed by my husband. Many light bulbs burnt out and we had to plug in lamps. No lights in living room and fan/light in family room did not work. Light in pool did not work or burnt out. We had asked for the cleaning fee back and 1/2 a day, but the owner told Host that it was up to Airbnb's standards because she had clean towels on the beds for us and clean sheets. Our sheets in the master bedroom were stained and did not even have a fitted bottom sheet. It was great having our family under one roof for our son's 21st birthday. We had lots of fun, but we did not pay $300 per day to have to clean and fix the owner's house. We left it in better shape then when we arrived! I believe when you use your house for a vacation rental, you as the owner should have the house in top form. Mattresses should not look like hand-me-downs. and carpets should be cleaned and not stained. All the carpets should have been replaced before renting out the house. Live and learn :)