1. I can't tell whether Madel is the owner or the lady tasked with taking care of the place. Responses take a pretty long time and my request needed to be resolved by secondhand communication with someone else.
2. The whole place was under construction and there were workers going in and out of the place all day.
3. The thermometer on the first floor was set at 63 degrees with no way for me to access it and apparently I have no way to access the second-floor thermometer. And the water was lukewarm. These were addressed on the second day, but I had to sleep in my business attire on the first night because of the cold.
4. The bed in the room is not fixed in place and if you so much as wriggle in place, the whole thing will slide up and down.
5. I could hear everything going on in the house. When the guy in the next room checked in, he wasn't even talking loud but I could hear everything.
Madel is running this place like a hotel, so the lack of personal touch was really glaring.