You have to know there are limited times you can communicate with the host. Don't assume the resort front desk can help you with everything. Free parking is pretty misleading. We are forced to park half mile away (though free) and walk to the room. Also pretty hard to get into the resort, the entrance security is pretty harsh and unprofessional. It took 20 min to be in line to get into talk to them first while the traffic is backing up on to the road. Secondly they said I didn't have a reservation while I had and made me get out of the lane and talk to strip view and get back in line again which was another 20 min to get to the security. And then they didn't let us in because the parking inside is full and not even to drop our luggage. Charles (security) was so rude to tell me that I am not alone and walk with my luggage after parking a half mile away. Hence I listed the parking this as misleading.