Chris was very friendly and helpful replying promptly to me reaching out at the last second, moderately late at night when I got stuck at the airport. He was also very responsive to follow up questions. The location was close to the airport and able to be accessed with a key code at any time of day. I did not explore any other parts of the house besides the bedroom since I had to return to the airport early. The bedroom area, linens, bed, sink was really neat. The shower /tub and bathroom was straightened but not clean and I was unable to find some amenities, specifically a drain stop to use the tub and the hair dryer. Overall I'm very glad I chose the room versus a traditional hotel for this particular circumstance.