Exactly as described and Michael was very quick to respond. Had a minor checkin issue that got resolved quickly, but I’d suggest calling ahead to Palms Place to be sure your reservation is locked in with the front desk. They couldn’t find my reservation at first and needed to reach out to Michael to confirm my stay. Then we had to wait another 90minutes for the room to be cleaned and ready. Again Michael was quick to respond to the hotel, but it did time crunch our plans a bit to have to wait. And just one other note, the palms in under construction so there is no room service available. Definitely a great stay for the value.