Alex is a terrible host to work with … I’m going to give you guys a brief Description of my experience with Alex OK March 11 Paid in full for my trip. It was scheduled for March 25 to March 28 at Palms in Las Vegas. Okay on March 25 I flew from Alabama to Las Vegas with two small kids OK we had some complications and delays with our plane so we did not arrive to Palms until about 1 o’clock that next morning (March26) I got to the front desk gave the front desk staff my first and last name they explain to me that Alex contact them or March 25 at 4:47pm to cancel my room check-in was after 3 PM March 25th .. So the front desk will not give me a room so I contact well at least tried to contact Alex no response from Alex keep in mind I still have two small kids with me it’s 1 o’clock in the morning OK so I contact Airbnb customer service Airbnb said they do you see where Alex canceled the room but no reason why he canceled it Airbnb customer service tried to reach out to Alex as well no response from Alex. So meanwhile I’m trying to find a room no rooms are available at all in Las Vegas because spring break is going on they have March madness going on so all rooms are completely booked also I have two small kids and no room. I’m just still trying to understand why he canceled my room 1 hour and 47 minutes after check-in? So long story short do not book anything with Alex if you want to have a great trip but I also wants to give a Huge thanks to Airbnb because they were very supportive they help me every way that they could thank you Airbnb