The Bad:
1. Check-in was very poor- we waited around half-a-day for our room to be ready and finally got in over an hour later than check-in.
2. We specifically emailed prior to our stay asking about the pool, and was told we would have access to it- the pool had been closed for over a month for maintenance and was not available at all during our stay.
3. The internet access was listed as having a free basic package and two paid packages- this was not the case as there was no free internet option. If you scroll through the reviews for this property, it is a common theme, so renter be warned.
The Good:
1. The property is beautiful! The pictures do not do it justice, it is nicely furnished and perfect for a weekend stay to Vegas. The shower is phenomenal with an overhead rain feature and the tub was HUGE, by far the largest one I've used in a room before.
2. There is walking distance to the Palms Casino (via SkyTube access), with food options, an EXCELLENT buffet, movie theater, etc. I recommend calling ahead and making sure all the establishments in the Palms that you want to go to are open prior to booking here or else you severely limit yourself, as we did.
3. The front desk staff and staff around the hotel were exceptionally polite and friendly. It is a clean, safe establishment and a great alternative for off-strip stay in Vegas.
4. Had we been aware of the issues, as honestly posted in this review, before the trip, our expectation management would have been different and our overall plan for the Vegas weekend would have been different as well. Would stay here again in the future; however, we would absolutely do more homework on the property and availability and access of features.