I gave 3 stars because the host of the home had great communication and did allow us the ability to check in a little earlier and let us drop a trailer off in front of his house for the week, but without those accommodations and his communication, I would have given a 1 or 2 star rating.
I booked this air bnb for a work trip and the home was not at the top of our list, but was the only one that offered the amount of room AND allowed us to get a full refund a few weeks before the trip. We were worried our trade show might get cancelled so we booked this home. Upon arriving, my team was speechless at the condition of the home:
the carpets are very old, very worn, stained on all sides. The baseboards, ceiling lights, windows are all stained orange/dirty. The fridge door is broken and you have to lift it up to close it. The sink wobbles and needs replacing. The toilet seats are the same. All the bedding smells like old perfume, even the backup bedding in the closet. All the pillow are very old and used. It is far from hotel quality. The outside "mini golf" area is a strip of fake grass over rocks and I don't remember seeing any putters. The lounge couch out back looks like someone stabbed through it with a knife in multiple areas, dirty disgusting foam is exposed, and looks like you might catch a disease sitting in it. The owner says no smoking and seems very strict about it, yet when my team arrived there were cigarette butts scattered throughout the yard on the ground, and there's 2 ashtrays that have been supplied by the host. We found a pan filled with dirty oil in the oven. Most of the lightbulbs are out around the house. I found a fake eyelash in my bed, which the owner had just informed us that the master bed was used as a honeymoon suite, so I can only imagine what happened in that room. Very unhygienic, a lot of quirks and weird things about the home, very outdated bedding, and a lot of maintenance issues. My boss called me immediately upon check in and asked if we could get a refund, and we were not allowed to get any more than 50% back minus the service fee and first night, which would've only left us, really, about 25% left, so we stayed.
Needless to say, it had enough beds for our team, it was close to the airport and the strip, and the owner was prompt at communicating. But, we also paid thousands of dollars to stay here and will never consider this place in the future.