Non working door lock, had to wait in lobby 30 min for them fix lock, non working refrigerator, all food went bad, non working heat, we were freezing, non working TV's, the second day water got shut of to entire unit, thier was pubic hair in bathtub, sheets were not clean, a used toilet paper was left on toilet paper dispenser, and so on and on, host very rude, & lied to airbnb customer service about location, her response was basically too bad, don't care, she got paid. Never ever using this app, don't waste your money.