Our family of 5 had a great stay while visiting family in the area. The house was exactly as described, very clean and even had toiletries, paper products, and snacks available which was appreciated after our flight was delayed and we got in much later than expected. We had no need to contact the owner for anything. The keyless entry was great. Our kids appreciateded the books and games available to them. We will definitely stay here again the next time we visit.