I had a great stay here with my husband. Norma was super sweet and worked around us and our arrival. When I went to the room I even noticed a hand written card to us! There was new soap, towels, shampoo, and conditioner in the bathroom.
The only thing that was a downside to this BNB is the bed mattress is very soft, and the pillows are high. I have a lot of shoulder and back pain, so those two combined made for a sore sleep (at least for me)
Other than that, Norma always checked up on us to see if we needed anything at all, but not to the point of being too much. I would definitely stay here again.