I arrived at the time my host, Robbie, confirmed my room would be ready. He confirmed with me twice that it would be ready at that time; but when I got in the house he had overbooked the room. I had to sleep on his living room couch. When the guest that was in the room left the next day, he failed to sanitize the room or even change the bedding for my stay. He harassed me about turning on his hot tub, which was listed as "24/7 access", because it states in the rules not to touch the pump. I missed that part of the rules and was very apologetic. Nothing of his broke. Yet he berated me in front of family and then, the next day, accused me of touching it again. He said I have no respect even though I washed ALL dishes while I was there and took out his trash. On top of all this stress he added to my vacation, I had 2 valuable pieces of jewelry come up missing from the drawer in the room I was staying in. Family heirlooms gifted to me. I have no proofs of purchase or value, these rings were priceless to our family and now theyre gone. I want my full refund please. And I hope youll consider removing this theif, Robbie, as a host for your business. He gives Air BnB a bad name. This location and home is lovely but the host absolutely ruins it. Dont risk your vacation by staying here! #NotWorthIt.