I was very disappointed with the check in at the hotel. The staff were rude and unprofessional. They didn’t explain anything about how we got our luggage into our hotel room, where to park, complete rudeness. We arrived at 2:15 and she said our room Was not available. Five minutes later, I get a cal from a guy who says our room
Is ready and we can get our keys and occupy the room. So I go to the desk to get the keys and another staff is so rude and insisted she could not find my reservation. Then the three staff had a little private conversation. We finally get in the room And the wifi didn’t work. They initially stated I had to pay a daily use of the wifi bc it was not included in my room rental. Then I showed them my reservation in that wifi was included and still it took a good 45 minutes before we had wifi. I alerted strip view sweets via message and they didn’t seem concerned about the issue. I told them the room was clean and very nice, but the staff was horrible. You only get three towels, so if you don’t pack any, you have to use the same towel for your entire stay, or pay for more. We were there for 5 days and you also can’t get more coffee for your room. That was disappointing. Again, strip view staff didn’t seem concerned. They offered a one hour additional Time for check out, which was unnecessary.I didn’t read thst in the fine print, but we made it work. I think the owners of this airbandb need to address how hotel staff treats their guests (of airbandb). The fitness center was full Of equipment, but dirty and the stairmil
Did not work. The room itself is beautiful and clean. I think improvement could be addressed, especially when you initially get there and staff treats you like you’re trying to steal the room. Also, when we checked out, I used the link sent to me via text message and while on the road, I received a call at 2 pm asking if I had checked out. I let the person calling know I had Checked out at 9 a.m. All in all the stay turned out fine, but the initial kinks made it quite uncomfortable.