When we got to the Airbnb the house was hot, we figured it was because the air was on low so we tried to put the ac to a good temperature and the ac never worked. I messaged Cynthia letting her know about the situation and she took hours to reply, when she sent out the ac guys they basically couldn’t help either. The air hadn’t been working properly since before we got there. Also some parts of the bathroom were broken, like the towel hanger. We didn’t even sleep there the last night and rented in a hotel because it was just so hot. Overall it was a horrible experience and she honestly could’ve given us a discount since it wasn’t our fault that the ac was not working and we didn’t stay there the extra night.