3 star review based on two items that can be improved. The first item to address is communication, the second being check in. I'm sure this may be one of the first times these two items both happened on the same visit but for me those two are key for first time visitors. First impressions are the ones people remember and for me I'm giving a fair assessment as the location, unit, and view are top rate. I would love to use the balcony but I do understand why they lock these. One thing I have noticed other renters offer is a cheat sheet that walks first time visitors through all the little items like turning the ice maker on and how to get ice that first day until the ice maker is making enough to use consistently. The wifi for me is self explanatory as an IT pro but something quick and and easy would help. I believe once these items are addressed I would have no issue visiting this unit every time I come to Vegas as I won't lie this is a very convenient and hip/upscale location. I usually go for units that have smoking but this is one I would consider walking outside to follow the rules.