Communication with the host, location/area, size of the home, and providing all the necessities were great. However, the place wasn't clean at all to the point where we washed all the towels and bed sheets (dish wares were not clean as well). I understand that this is not the host's fault and more so on the cleaning company the host hired. The host was super fast with their response and reimbursed us for half of the cleaning fee which I appreciated.