Great stay overall. Marina was very quick to respond to the few questions I had. That said, a little more detail in her responses would have been appreciated as I found the property to be better and lesser than described
Unlike previous reviews, I had no problem with the A/C being cold enough, perhaps it was repaired. Check-in is as if you were staying at a hotel (which you are, basically, just without the added 'resort fees'). Very simple, just give your name at the front desk and supply the ID and CC for hold.... Standard hotel procedure to cover damages incurred, etc. The staff at the hotel is Excellent and very friendly. A special shout-out to the Valet team! The one exception was one bellman (aka Bell Hop) who informed that a "portage fee" of $10 U.S. was required for delivery of my luggage from the valet station to my room.... This was BS nonsense and merely a hustle. Too bad, because the rest of the Palms Place staff was absolutely stellar!
The view from the room is lovely, and the room itself is as pictured. With a few additional amenities including a cupboard beneath the sink that holds a toaster, a blender, spatulas and other utensils. But do know that the "dishwasher" is NOT accessible, you're gonna have to wash them in the kitchen sink, so sad ;-]
A lovely feature was the Glass Wall between the Bed and the Bathtub! In looking at the pictures it looks as if there is a muted green wall at the side of the bed. No, it is actually a thick-paned, frosted glass wall which separates the jetted tub from the living area. Very unique and sexy.
The refrigerators are minis. Yes, there are two, stacked on top of each other. However, the top unit does not work all that well and is designed as a beverage fridge. It's cousin below is great. Though a mini fridge, it has a large Ice Bin.... Others have mentioned that it produces ice slowly, and this is true to a degree. I stayed 5 nights and the bin had about 10 cubes when I arrived. Not an issue for me as I did not need ice (but if You do, get a bag from the convenience store across the street). By the end of the second day of my stay, the ice bin was 1/3 full (50 cubes?). And while the bottom fridge does NOT have a freezer per se, the Ice Bin acts as such.... It has to be cold enough to keep ice frozen, now doesn't it?!
In conclusion, this is a great property. Can't speak to the restaurants or casino on the property but Mabel's BBQ has great reviews as does the casino. The VIEW of the Vegas lights from this 18th floor is very nice, but yes, the exterior of the windows could use a cleaning. Still, a lovely View!
And with the ELEVATORS, be aware that you may need to insert your room key into the slot at the top of the floor-selection panel in the elevator (UNMARKED) to get to your floor! I mention this because this was not required for the first 2 days of my stay but then suddenly, I could NOT get to the 18th floor! Luckily another guest was able to inform me of the change in protocol and I was finally able to get to my room... after several trips up and back to the publicly accessible floors (2 and 9?).
I have no hesitation in recommending Marina's place. Very nice. Only one recommendation: Perhaps a deep clean soon? Not dirty or gross AT ALL! Just might need a bit of a tooth-brushing soon. All best, enjoy.
OVERALL: Great stay, Great host.