Ryan is very good at communicating. Even though we never met him, the check in process was very smooth with all the instructions via email. We did not even need to call him when we were there. The place is awesome! Highly recommended for a small group. Close to the strip and everything else that matters when you go to Vegas. The beds are awesome. Free Netflix, HBOMax, Disney plus. almost makes you want to stay in. Clean and in a safe neighborhood. I can't give enough compliment. Will definitely stay here again when we are in Vegas.