This is a timeshare vacation suite. They will attempt to get you into a presentation. Your call if you want to attend. They offered us $100 to attend. We declined. Then they offered us an entire weeks vacation. We agreed. Took over 2 hours. The place was great. Like a very nice hotel. No issues at all. Would attend again. There was no need to speak to Trevor. So I can't comment on my experiences with him.