Andy was great! He always responded to my messages quickly. Our travel dates changed after we booked and Andy helped assist us in rescheduling our stay with him. The booking is more apartment living not hotel. It comes with everything you need (we like to cook while on vacation to save money) we had everything we needed to cook all the dishes we wanted! Note this is about a 25 minute drive from the strip. We loved staying here. It was peaceful and we were able to get away from the city ‘smells’ and noise by staying here. Very peaceful and no one bothered us! Highly recommend.