Very unresponsive, only replies when your asking about extending the stay, DOES NOT provide toulet paper or ay anenities as listed, keeps the heatwr blasting at night so i woke up drenched in sweat and when i asked for the code to adjust heat they said “some people hot some people cold” and did nothing about it at all. This was the wrose air bnb ive ever stayed in honestly completely un accommodating and they do not care at all just rent out and empty space with worn out furniture and broken dish washer with emtyp bittles of laundry amenities, scam artist id never recommend this to anyone but the homeless maybe or someone wanting a empty hot room that IS close by the bus to get to strip ONLY positive.