The house in the photographs looks awesome. We read the reviews and thought we had a gem. We started out our vacation on our way to Las Vegas from Southern California with a phone call from Jackie representing the property management company for the house. Jackie started out telling me that the previous tenants are refusing to leave until the following day. She offered my family a different house for one day. I told her that was unacceptable on so many fronts and she needed to manage the property and get those people out before our arrival at 3:00pm. She called me back about the time I arrived at State Line telling me the tenants would be out by early evening and we would not be able to check-in at the earliest 8:00pm. At the time I figured it to be a minor glitch and told her we would arrive at 8:00pm. When we showed up at 8:00pm the cleaning crew were still cleaning and told me they needed another hour to finish. They also told me that all the trash in front of the house would be removed the following day. Seriously, about 15 large bags of trash sat on the property for the entire five days of our stay. At 9:30pm we started unpacking and it was obvious the cleaning of the house was not done in much detail. After a long drive, we decided to use the spa. HOWEVER, the jets and heater were not working. The next day, I called Jackie to report the spa issues. We spent a hour with Jackie trying to talk me through the panel functions and going outside to the pool motors pushing buttons. Later that day, a guy from the Management Company came to the house to repair the correct functions. On the second day of stay, we had a spa with the jets and heater working. On the third day of our stay the night of we discovered the heater again was not working. The charge was $25/per day and Jackie was agreeable to waive this fee because of the inconvenience. We also told her the second day of our stay the dryer was not working. She said that a repair guy would show up the next day between 9am-1:00pm. On Friday morning at 7:00am this guy shows up unannounced while the entire family is sleeping. He pounded on the door and was loud like he was to only one in the house. I asked why he show up so early and he told me we were the first assignment on the route. When he was finished, he told me the dryer was not repairable and we needed a new one. Without my knowledge, the management company scheduled the replacement of the dryer for late Saturday afternoon. I only discovered this because I called to follow up with the management company. Again, very unacceptable to schedule a repair company without first consulting first with my family to see if...