PRO:Doug responded to all of my questions or issues within an hour or less! He made sure someone was able to meet me, during check-in, in his absence. The house looks EXACTLY like the pictures (what better description is that)! The house renovations are beautiful--very modern.

CON: The only issue was the tour of part of the house while I was there (lack of communication/omission of details). However, I think this was a one-time incident.