We loved the location, ease of access to Starbucks and monorail. Highly recommend getting a monorail pass for the duration of your stay if you want to see and do things outside of MGM.
Jessie was great to work with! We had an issue with AirBNB charging my PayPal account when they were supposed to use the gift card on my account. This resulted in needing to cancel and then re-do the reservation. Jessie was very accommodating during what was a very frustrating situation for us.