The location is great, the view can’t be beat. Accept you aren’t allowed to access the balcony, which is a huge part of why you would pay more for a wrap around balcony. I was not informed this until the day after I was charged. The windows were filthy, somebody puked on them from an above unit and it wasn’t cleaned. I was shocked at the lack cleaning/maintenance on the place. The toilet barely flushed and the sinks backed up. Dishwasher didn’t work. The curtains had stains on them. But it’s a large space with a great tub and a comfortable bed.
The Palms and Rio casino were closed as well, I kinda felt like that should have been said as well. We like the location because you aren’t right in the craziness of the strip so it was a bummer the the closest casinos were closed.
Customer service is non existent. I felt I should have had some sort of compensation for getting a place that wasn’t as advertised, however the owners knew it was a holiday weekend and left me with no other choice but to stay there. It’s a shame because we were repeat customers that come to Vegas often and we will never book with them again. If you are just looking for a place to lay your head at night it will be just fine.