Breezy had great communication. When I first got in the first thing I wanted to do was use the relaxing big soak tub but there was no plug in tub to stop the water from draining out so that task was unfulfilled. They were able to get maintenance to get it fixed the next day. The stay was in a perfect area. The pool was great, very relaxing. The beds were extra comfy. I wish I would have thought to pack coffee with me because there was a coffee maker with no coffee or creamer available. I must say the home was not my best experience but it was nice for a few days stay. Again did I mention how comfy the bed was ? Loved it !