Irene's home was beautiful! The home was sparkling clean, that was a plus for some of my family members with allergies sensitivity. My mom and brother are Germaphobes, and they absolutely approved our lodging because it was immaculate. The living room couch was super comfy that I can just lounge for days. Location was great! 5-minutes driving distance to anything (resturants, retail, banks).
Irene was quick to answer my questions, despite it being MLK and UFC event. My family and I couldn't figure out how to turn on the spa, Irene was available to support remotely. Important to note - My brother accidentally messed with the pool/spa box. Irene was super sensitive and understood that was an honest mistake. This made me feel like Irene was more concerned about my family enjoying their stay and didn't come down hard on me because of an honest mistake. Excellent conflict resolution! Don't worry, this won't be an issue soon since Irene's already ordered a remote to future guess to turn on spa/pool area. I kinda wish we stayed longer to fully utilize the home amenities. The home is fully equipped, perfect getaway. Definitely will book again with Irene!