Upon arrival checking in was an issue due to the host not updating our information with the hotel, when I had reserved the room 2 weeks prior. When we were finally able to go up to the room, we open the door and it looked like the cleaning service had just got there, the room was a mess and this was an hour after check in time with no communication from the host letting us know that the room wasn’t ready yet. It took us an hour after to finally get inside the room.