Renee and Claude were so quick with responses. It was our first AirBnb stay with our four kids and we were terrified of them breaking something or being charged for something we didn’t do. The place didn’t have a bunch of unnecessary decor So there wasn’t really anything our kids could get their hands on, extremely family friendly. The WiFi was perfect for me to work from home and for my kids to complete their online school. The kitch garbage disposal didn’t work the day we arrived and Renee had someone come out the very next morning to fix it. It was great!