This host left me in a bad situation, especially for my first AirBnB rental. I was excited for this unit as it was convenient to my friends place and cheaper than most hotels. I landed at 2:10pm on a Saturday and a few minutes after I got a message that the engineer went in that morning and there was a leak in the unit and the host offered 10% refund . When I got to the unit the door was unlocked and the door couldn’t be open as it was blocked by a shop and a large fan in the entry way. There were tubes to the sink making the kitchen unusable and a hole in the wall. I promptly left as the unit would have been horrible for not able to use the kitchen and the noise would have kept me up. I quickly had to find a hotel. Horrible customer service as they wanted to do everything by chat. Would not call or answer the phone. Also be aware that they want to charge for extras if your doing order kitchen supplies prior to arrival. There appears to be nothing stored in the unit. Be warned.