Host was moderately helpful, he mostly ignored my texts leading up to our stay and only at my insistence did he help coordinate our arrival and room key retrieval. The Jockey Club was definitely over-advertised too. Though it did have the convenience of being on the strip the room definitely appears a lot bigger than it actually is. However, it is clean and does have plenty of towels, three king beds, and air mattresses as advertised so no issues there. However, half of the keys did not work and although the security desk was open 24/7 it took them almost an entire day to replace the keys, since apparently only an engineer has keys available and there was only one engineer in the entire Jockey club. This was a huge hassle since we had nine people and 2 keys. Finally, I asked for some help finding an auxiliary cord to plug our phone in and got no response. Only when I asked Lucas to extend our stay, did I get a very curt "No. Checkout is at 11". All in all, a very average stay. I might recommend it if you are looking to save some money with a bigger group but don't expect any real help from the Jockey Club or Lucas for that matter.