Michael is a gracious host. We had a few problems during our stay but none of them had anything to do with Michael. The condo was not super clean. The amenities at this property make up for the lack of cleanliness for me. The value for the stay was good. I wish Tahiti village was more organized and had better coordination with their housekeeping staff but that does not reflect on Michael. I'd give the resort 3.5 stars and Michael 5 stars.