Extremely frustrating check-in experience, but provided a decent place to stay. Regardless of whatever check-in/check-out mishap occurred with the previous person, I feel that the host had direct control over their communication and communicated extremely poorly with us, which had us driving back and forth wasting our limited vacation time for hours. Something to note would be that the host was apologetic in the end and provided a very small refund.
Check-in: The listing was for a 12:00pm check-in and the host said she would try her best for an early check-in, which I appreciated. However she never followed up and we got closer to the 12:00pm check-in time. Around 30 mins before 12 I messaged her that we are on our way. We arrived a few mins after 12 and asked for the check in code. The room was not ready and the host repeatedly avoided my question on when the room would be ready. I believe I asked over half a dozen times and never received a straight answer. We came back 2 hours later since she told us a room normally takes two hours to clean and the room was still not ready. At this point, airbnb intervened and told us 2:30. So we again drove back at 2:30 and the room was still not ready.
Room:
The place we stayed was a nice place to rest. It provided our group enough space and there were some snacks left out. Some criticisms would be the AC as the living room would be super cold, while the bedroom would be warm and stuffy. Even with all the doors open and the ceiling fans blowing air. Some parts of the apartment did seem like it could use some fixing like imperfections in the wall and falling bathroom silicone. Also we felt the airfreshener was put on a little to heavy, but that's just personal preference.