Before we arrived, David messaged us explaining that his HOA is trying to eliminate AirBNB stays, and if we were questioned by anyone we were to lie and say we were his personal guests. The gate number provided did not work and we had to wait for someone to drive in so we could follow. Upon entering the apartment, there was a strong cleaning solution smell - which we later found out was a chemical used by an exterminator to kill a COCKROACH INFESTATION.
Some of the main points:
- Dozens of dead cockroaches in every room.
- Mouldy food left down the side of the refrigerator.
- A pair of dirty underpants and empty water bottle under the bed which we assume were from the previous guests.
- The spare pillows provided were disgusting and brown stained, and stored in a closet which had mould on the walls.
- A strong smell of vomit & faeces from the living room storage cupboard with fan, blankets and pillows (we assume the smell came from the unwashed blankets).
- Out of date/used food left in the refrigerator from previous guests
- David knew there was a cockroach infestation but did not tell us and let us book the apartment anyway
- Outside stairs were dirty and not very well kept
- Bathrooms were dirty and had no toilet paper
David was also initially very rude, after sending multiple pictures of dead cockroaches he responded with "What are you trying to show me?" and proceeded to tell us he in fact knew about the COCKROACHES and then suggested someone came around to vacuum up some of the dead cockroaches. Before we entered the property David assured us that the property would be clean, but it was dirty and unhospitable.
There is nothing more disgusting than hearing the sound of dead crunchy cockroaches underneath your feet. We initially decided not to heed the warning of a previous guest who mentioned a cockroach infestation, but we should have.
We have picture proof of everything mentioned including our message chat with David, however we cannot upload them to our review.