The host was amazing, when we got there the water seemed to not be working so we messaged the host. The host got a plumber there within an hour and had the water up and running in a few hours. The next day the hot tub seemed to not be heating up so the host offered to start the heat in the jacuzzi and within a few minutes we were able to enjoy the jacuzzi. The place was very clean and looked like the photos. A lot of space for even a big family. Enjoyed my stay a lot.