This is the first negative review I am writing after using Airbnb for nearly ten years! It was my 2nd visit to Paul's house. I stayed for three months, from June to September. I was pretty satisfied last year. But this year, I was not. I booked room number one three months in advance. When I arrived in May, the internet was not working, and it took six weeks to solve the problem completely. It turned out that one of the internet wires outside the house had been cut, the 2g and 5g lines had not been separated, the router was defective, and the firewall was set up incorrectly. All these problems had existed for months and could have been solved long before I arrived. Unfortunately, the host basically ignored it until I got there, and then only due to my pressure he started to try to solve it. I work all day remotely, and my income was depending on the internet. The first month, I had to pay for hotel rooms and co-working spaces to be able to work—all the money I had to pay extra due to the problem, what a waste. Very frustrating. Then, in my 2nd week at the house, the pool turned green and was not accessible anymore. It took the host three weeks to empty the pool, and he never filled it back up. It was empty the entire summer. Then, one random day, Paul knocked at my door, and before I could react, he opened it and walked in to show the room to a potential new tenant. That was pretty creepy. What if I would have been naked? He did not even wait for my reaction. I have no problem showing the room, but him just walking in is very inappropriate. Also, there was food in the fridge that was outdated six months already. People just leave it in the fridge when moving out, and nobody ever cleans it. That was up to me as well—what a frustrating stay. If there had been a useful alternative available, I would have changed Airbnbs and ask for a refund. But obviously, every good place is already booked that short notice. I stayed the entire three months, but the personal contact with the host was difficult due to all my complaining. All these issues made me feel like a person who randomly complains about stuff. I always try to follow all the rules of the place, endure problems without complaining, but I also expect the host to deliver on the promised service. After all, I paid for this stay, and this time, I really do not think I received what I paid for.