Lillian was very helpful from the very beginning. I called her a few times before actually checking in because I had questions and she was more than happy to answer them for me. I felt bad for calling as much as I did but she was gracious enough and kind enough to tell me keep calling if questions keep arising. It was a great home to spend our week. Location was fantastic, grocery store is literally a 2 minute walk away. The beds are extremely comfortable, the couches are extremely comfortable, and the house itself was just great.