Check-in/Check-out process was very easy. Home was about 10 minutes from the strip and 10 minutes from the airport. Marika was quick to respond to emails whenever I had a question. The home was warm and inviting, and most of all, very, very clean. The beds were a little firmer than what I'm accustom to, but was not a deal breaker. It was the perfect size for the (5) of us.