We didn't meet Sandi, but Tony the reservations manager, and Jimmy, the foreman, were very helpful and so welcoming. We booked a sunset trail ride and could not recommend it more - it was beautiful. The tiny house was adorable and just what we needed, a place to relax en route from the Mojave to Death Valley. The ranch is amazing, and it was really great to meet all the different animals. We had breakfast, which was outstanding and they accommodated for my dietary restrictions easily. We had a campfire under the stars which was amazing. We forgot to book the dinner after the trail ride, but headed into the town Sandy Valley just a short drive away and had the pizza from the general store which was surprisingly good. We had a drink down the road at the Idle Spurs while waiting, and everyone was very friendly. Try to make it for bingo night! Overall, a great experience.