The house experience was awesome! The host was super kind and easy to work with leading up to the stay. The night we got there we realized that the hot tub was not filled. (We paid to have it filled) We called and they told us they were going to send someone to fix it. We didn't hear from anyone until the next afternoon and they didn't update us letting us know the progress. I had a conversation with the repairman to learn what was happening. He told me there was a leak in the hot tub valve which is why it drains. It appears to me that other people have had issues with this when renting this place, so it was the original reason we didn't book with this Airbnb. I was hoping it wouldn't happen to us, ha! The man fixed it and then told us NOT to touch anything but the temperature, and we followed these directions only for the hot tub to be empty again the next morning. To be fair I didn't read the manual about the hot tub instructions (I assume it was left in the paper by the door), but I went off of the issues the pool man was telling me were happening. All in all the house was awesome. But the hot tub situation was unfortunate and a loss of money since we had to pay for it to be heated AND it was a large part of why we rented this house. I would love to see pricing included for heating or have that be complimentary and see it be fixed, but I know this is a business so I respect that for sure! Lastly, the house slept 13 people comfortably including the couch (which isn't ideal for people who want to sleep in and not hear noise, haha, but it a REALY nice couch to rest on) The cots could be replaced with stronger more comfortable ones and that would change my real life experience on how many people can actually stay here. This 13 count includes the futons which I heard no complaints about them from my attendees that stayed with us at the house. All in all great experience and would rent again! Cheers!