The location was beautiful. The house was beautiful and plenty of space for our group. We had an issue with lack of paper products. No kleenex, not enough toilet paper, paper towels or garbage bags. It would be nice to have zip lock bags or containers for food.
Our main issue was lack of directions for what to do inside the house, like how to light the fire place, how to lock the door when leaving for the day. We were originally told we could use the garage so the first day, that’s how we exited the house. We had locked the front door from the inside cause we didn’t know how to lock it from the outside. Some closed the latch at the top also, not thinking. When we came home and tried to enter the front door, we couldn’t get in because of the latch. I called and left 2 voicemails and sent messages. It was only 8pm and customer service was supposedly available til 10pm. We lucked out and found an unlatched window to crawl in or we would have had to break a window.