Irene is a great communicator and very accommodating. We had to reschedule the initial booking because our family contracted COVID, and she was very empathetic and allowed us to reschedule at no cost.
Check in (at 4pm) day was rocky. There was miscommunication between her and the cleaners, so we couldn’t check in until 3.5 hours later (7:30pm) because the place hadn’t gotten cleaned yet. Irene was very great in expediting the request, and was able to get cleaners out on same evening. In addition, she gave us a $100 refund for the inconvenience.
Other than that, the place was great as advertised. Good, peaceful location. Rooms were nice and spacious. Note: one of the beds in the remodeled garage (turned it into a bedroom) is broken and only one outlet in that room works. All in all, the family had a good time!