This accommodation is managed by Orgoto (aka ‘or go to’ ANYWHERE else) and most issues came from the slow reaction to this company during a serious issue - nothing but kind words to say about The Signature at MGM Grand as a property itself.
We were staying in this location for a few days when the power was cut off by the electric company itself. While we understand, mistakes happen - we were without power for 26+ hours. When we brought this to the management companies attention, it was followed up with slow reactions. I had to reach out multiple times for updates. I found out more information from a security guy walking by me sitting out in the hall to charge my phone than the people in charge of running this listing. While they refunded us for that powerless evening for the ‘inconvenience,’ they never called the next morning to check in on us and I had to be the one to again reach out and ask for an update when the power was still not on by the time they promised.
Ultimately we had airbnb help us find another accommodation for the rest of our stay. There are plenty of other lovely hosts of this exact room throughout the same building. Find one with a property manager that doesn’t blow off your concerns/basic need for electricity with ‘well we are just the management company??’ Your Vegas trip deserves better.