We let the host know that we were a part of the Southwest Airlines travel catastrophe. We asked if we could reschedule our stay due to not being able to book flights as our flights were cancelled the same day we were due to leave. They would not reschedule our stay, but would extend the reservation a few days. Days later we were able to book flights through another airline last minute which was very expensive. We ended up losing two days which the host was unwilling to refund even understanding that the cancellation wasn’t our fault. Once we finally arrived at the house, we realized the door to the garage would not close. This would be the first of several things that needed attention at this home. Secondly, after cooking a meal we tried to use the dish washer, when we opened the door, we found dirty and moldy unwashed dishes. 2 days into our 6 day stay we realized it was getting on the second floor of the house. Come to find out the heater was broken. 1 of the TVs were broken too.