We had a good stay. Quiet and safe gated community. Everything was mostly clean and I pointed out a few things to Mike, that I am sure he will take care of. Mike is very responsive. Lots of extra linens, towels, and blankets. The appliances worked great. Big rooms and they had their own bathrooms, which is a plus.
I rented the place because it stated there was a pool/hot tub. I also read the reviews about the pool/hot tub. When we arrived, my kids got into their swimming gear, only to find out the pool was closed and it had been. I wish that was mentioned prior to my reservation. This was a big deal for my family and I had to spend more money to go to water parks and rent a hotel with a pool.
Prior to reservation, you are able to write a note to host and I did, about earlier time for occupancy, this was prior to the host approving my reservation. I assumed everything was fine, since he approved it and read my note. Next time I will double check on everything and not assume. Lesson learned.
Other than that, the place is a great place to stay, just a couple hiccups. Easy check-in and check-out.