Extremely responsive host. We just had two issues that needed attention. The garage door opener stopped working. It was fixed within the hour. The second issue is probably a function of the 118F days we had one week. The A/C went out and the condenser was replaced early the next morning. The home is exactly as shown in the pics. The host is first class. We would have like to stay 2 more months, but we waited too long to make that decision because our new home kept getting delayed.