I picked this location mainly due to the positive reviews and the pool. I informed the owners that we were interested in this residence for the warmth (escaping Oregon) and using the pool. A few days prior to arrival I asked if the pool was heated. I received a quick response stating that it wasn’t heated and assured that this time of year it wasn’t an issue.
We arrived and struggled with the access code for the front door entry for a while (probably took 10 -15 tries). There was no residence instruction manual that could be found which has been present in EVERY Airbnb we’ve rented.
Place looked great! Nice furniture and wall hangings. We put all groceries away and checked out the cabinets for what was available. Bare bones in all supplies. Minimal spices, no extra paper towels, no wine glasses, no pots(frying pans only), no oven mits, 12” of foil only and no bread maker (as listed).
We left the kitchen to check out the rest of the house and…tripped over the huge transition/mini step out of the kitchen (this happened multiple times for all of us). Upstairs the bedrooms were great. One of the beds was super squeaky but all were comfortable. The master bath had broken blinds that would not move and stuck in an unfortunate place that would expose anyones private areas to the outside world. The shower had a plastic lining that was coming up and looked unclean. The tiles in the bathroom were loose and you could feel them moving under your feet as you walk over them.
The next day we went out to the pool. FREEZING!!! Completely unusable. I’m not a coward but this was icy!! We were so disappointed and felt blatantly lied to. Trying not to let this destroy our vacation. Also, the nice gazebo next to the pool (as shown in the properties pictures) is nonexistent anymore but the rusty cutoff bolts are alive and well. I also had to pick up a bunch of glass from around the pool. There seemed to be numerous outside projects going on - a pond in the making and some sort of motor in an open box were around the pool area along with 2 ladders against the wall. 3 broken chairs were there as well. The main living room was comfortable but the couch was torn and there was a large lamp (meant to light the room) was broken. I found a chunk of broken glass on the floor before my toddlers did , so that’s cool. The back door had a latch issue and if closed, you were not getting back in from the outside and had to walk around to the front door and battle with the code entry to get inside. The gas fireplace might have been nice but there were no instructions.
I contacted the host 3 times during our stay and received very quick responses. 1-where can I find oven mits, cheese grater and a roasting pan (these were purchased and delivered) 2 - we ran out of the one roll of paper towels (these were delivered, and 3 - we lost power to the oven (someone was sent out).
This place was in a great location and the host replied quickly.
I would not recommend this place or return due to the lack of supplies, inaccurate description and safety issues.