Never met Jacob but extremely easy check-in/check-out. The neighborhood was nice and quiet but not too far from downtown. I appreciated the seclusion of my room and the many amenities. The bed is low so if you have a problem getting into/out of bed, keep that in mind.
There is a nice big tv, which I loved, and a roomy attached bath. Parking was great, the value was great, and I would 100% stay again!