Jamie was super responsive and tried to fix some of our issues fast, however, given he is far away was a bit of a challenge (e.g. broken toilet for 50% of the stay with no fix in sight). Place is as described but items I wouldn't have thought to ask are lacking -- e.g. zero closet space (have a clothing rack with 5 wire hangers), no drawers, things on every surface in the 2nd bedroom. This may not be an issue for some but for in a long term stay, having no place to put away your things was a bit silly. There is a stress that this place should be treated like a home (which I totally agree with) but when you have clothes in items in a suitcase in the center of the room/ no place put away its hard to feel at home. Perfect spot for a short stay.