Upon arrival, no later than 6pm, lockbox was set with code allowing anyone access, three windows and the door to the backyard were unlocked. Neighborhood was a lil sketchy but We were told this was normal..A dish with spoiled food was inside the oven and were told by host it was overlooked when cleaning because they do the cleaning themselves. First night at 12:48am the main garage door opened with out pressing the remote clicker. We opened the kitchen garage door to verify if it was opening and it was . We were scared someone was outside so We contacted host notifying of the safety issue and were told it has never happened in the past and to not worry because there are cameras outside. But with the neighborhood being sketchy we didn't risk it and left the scene at that time. Host kept refusing to tell us if there were any activity outside when we asked multiple times. We were then accused of making unnecessary complaints and were told we shouldn't be complaining due to the price of the stay. If we want to be honest here some of the amenities were not able to be used due to lost pieces. We were offered an early checkout with partial refund of the second night with the okay of staying for the day to enjoy the pool. We accepted early checkout and refund but upon initiating the partial refund, the host contacted us asking why we contacted air bnb. We then were threatened with additional charges for two unregistered guests. We were bribed with a partial refund to leave the house and then denied the refund afterwards. Host continued to contact us after leaving the listing stating that they can resolve our issue by not writing a review since it is their only income to provide for their children. Host was actually unprofessional and hostile. Listing was not secured properly nor thoroughly cleaned. DO NOT RECOMMEND!!