the app stated check in was 1pm, when we arrived they hadn't finished cleaning and told us we couldn't check in for 2 more hours and had to wait in the 104 degree weather before we could check in. the house looked as advertised once we were finally able to check in however, the cleanliness wasn't great, there was a fish smell coming from the kitchen sink, and there were shoe marks on the couch. all in all, I would say for the price, the experience was unsatisfactory.