Please be aware with Airbnb you are always at the mercy of your host.
This particular host does not think that Coronavirus is a serious enough reason for issuing the full refund.
Hotel.com and other similar websites offer the same service... But... they do it through management companies that communicate directly with you. Airbnb does not have any control over the hosts. After this experience we changed our next reservation. We booked a place through Hotel.com.
This was my first and last experience with Airbnb.
My friend is a host. And she had a lot cancellations this month. She didn't think about not returning the money to her guests.
Unfortunately, you cannot know if your host will be a bad person or a good one. The same friend had a trip booked for herself through Airbnb. She is a single mother with two little toddlers. Her host never issued the refund either.
Run from Airbnb. Or at least avoid this particular host. I wish someone warned me before.
We had a car rental ( non refundable ) that place returned all the money during the same time. That is a great customer service, Airbnb does not have it at all.