Matt was very nice and responsive throughout our stay. However, we did experience a couple of hiccups. We arrive in Vegas around 11 and got to the house around noon. Reached out to Matt beforehand and he said it would be okay to drop our luggage off in the garage until check in (nice of him). He did inform me that the pool was dirty and someone would be coming in later that evening to clean it, with a second person coming in the second day to replace the pump. We were not too happy about this since the pool was the main reason why we choose his property (it was 108F during our stay), but we understood. Later on the second day Matt informed us that the pool would not be available for our stay. A grill was also included in the description, but the propane tank was empty. Matt did reach out and refund part of our stay due to the inconvenience. Which is the only reason this is not a lower rating. He has a beautiful property, and was very responsive. He also allowed us to check out 1 hour later, and keep our luggage in the garage until our flight on the last day. We do understand the pool was out of his control, however, there was a lot of algae and the pool was green. So it has been like that for some time and our stay was booked for months ahead. This would be easily 5 star if it wasn’t the pool issues.