Unfortunately, we are only able to give this property two stars. While it truly is a beautiful property with an amazing view on the strip., it has been neglected and mismanaged.
It seems that the property was recently damaged by prior tenants. There were many broken things: 2 televisions, a dented dishwasher, a non-functional clothes dryer (which we only discovered once our clothing was wet from the washing machine), broken chairs and dining table (a serious liability because it was glass), just to name a few. These issues alone should have prevented the owner/ management team from renting the unit in this state before fixing them. That, or this should have been disclosed at the time of rental. Furthermore, the Palms Place/ Palms Casino and Hotel is currently undergoing construction, which should have also been disclosed.
While the management team was responsive by text via the Airbnb app, they refused to speak over the phone in a more personable way. There appeared to be a great deal of apathy on their part, until I contacted Airbnb customer service.
Even basic maintenance issues were overlooked- merely changing light bulbs, a refridgerator door off track, stained rugs, etc….
These issues unfortunately tarnished what otherwise is a beautiful property.
I recommend this property once the above issues are fixed and/ or this condition is disclosed to future tenants.