Once we arrived we noticed that the pool/hot tub wasn’t working,nor cleaned & there were leaves & branches in it. I immediately called & messaged the host. 3/11/22- someone came out on 3/13/22 that morning they couldn’t fix it & back out round 1:30pm still couldn’t fix it. But, the tech was able to get it started again (green water still filter not working) Emily her assistant insisted on us getting in this Dirty, nasty unsafe water because it was now heated. My friend was shocked by 2 wall plugs, the refrigerator ice maker stopped working. I called & texted about EVERYTHING WRONG… We had to book a Hotel Room in order to Swim & use the hot tub. My stay was only 3 days. So, we didn’t get a chance to utilize it at all. She knows when our flights were & still didn’t give a partial refund nor answer Anymore calls, messages nor texts. Very unprofessional. I’m Very disappointed at this point. $2400(for Disappointment) plus $700 deposit for Nothing -Inconvenience & Extra money spent. Very disappointed.