4:00p CHECK IN ...MEANS 4:00p CHECK IN YOU CANT CHECK IN EARLIER.
I specifically asked if early check in was possible prior to booking and I was told that it depends on when the hotel has the room clean. When I arrived at the hotel I was told to check with the limo driver to see if he knew anything about how to check in earlier because my host didn’t know another way other then making me pay a $150 check in fee or to wait. I did not want to wait 5 hours to check into my room because this could’ve been avoided. Not once did he mention me having to pay a fee prior to. He mentioned that the receptionist is strict with early check in and so I respectfully declined the fee and waited for my room to be clean which I did. After waiting 3 hours (11a-2p), the receptionist called me and told me my room is clean and ready. 2 minutes after walking into my room I get a rude text from the host accusing me of going into the room and not paying the fee. He then calls me a few seconds after, yelling, talking over me, and accusing of checking in early without paying the fee when I was told I can check in when it’s ready. He apologized for yelling and stated he’d pay the “150$ fee”.
Floors around the borders of the room were dirty and dusty. No cleaning supplies were available. Dirty linen/old food left in the hallway closest. An Old deteriorated leather chair in the room that no one wants to sit on. One pillow had blue liquid or dye all over it when I flipped it over. The balcony glass was so filthy that you couldn’t see a clear image through it. It hasn’t been wiped down. The fridge smelt like old rotten bananas.
There was no “100% free minibar”. Nor was there room service. The listing needs to be updated with covid restrictions. The only thing available here is the gym.
Very responsive if you need assistance during the trip. I had trouble trying to turn on the hot tub late one night But he was able to walkme through the steps.
Nice location.! Across from 2 dispensaries, a gas station, and sonic! However it’s a little further away from the strip than I thought 7-10 min 9$ Uber ride.