Upon arriving we were told there was a lock box under the stairs with the key. There was about 6 different ones we found but not one worked with the code. The host gave us a phone number to call. The person who answered was not the host and was unable to help us. I asked if he could call the host to ask for help since we couldn’t get in. The host then calls me and asked to show him true lock box. When I tried to put the code in it didn’t work. When I giggled the box there was no key in it. The host told me someone probably stole the key… making me feel VERY safe… he then pulled out 10 different keys to which none of them were the correct one. He said he didn’t have the key and didn’t know what to do cause he couldn’t get in. The lights were on inside so he started banging on the windows and doors as if someone was inside… he said the options were he refunds us on the app or he could try to help us find other arrangements. Well when we mentioned a near by affordable hotel he quickly asked if he wanted to just go stay with him at his house!!!!!!! I was mind blown at this point…. I had to walk away and call AirBnB to tell them the situation. The host had left us at this point…. It was looking like I was going to have to sleep in the rental car in 30* weather. Airbnb almost immediately told me he sent them a photo of the place open. I’m assuming he had the key the whole time and was either being careless and lazy or just didn’t want anyone to stay there that night. Once we were inside the house smelled like cigarettes which I realize now it was a smoking allowed Airbnb. If you’re sensitive to cigarette smoke it will bother you. The towels and sheets were clean and the floors were vacuumed. The bathroom was not deep cleaned. You can tell someone just wiped over everything quickly. We also find a few roaches in the house. I would compare this to staying at a La Quinta Inn or some other 2 star hotel. The location was awesome however being only about 8 mins from the strip. Good neighborhood, quiet. I would never stay here again and I wouldn’t recommend single women or families staying here. Thankfully my fiancé was with me this whole time or I would’ve felt very uneasy. It all worked out in the end but it took almost 3 hours to even get into the place and we were faced with very difficult and uncomfortable situation.