I had such high hopes when I booked this NEW listing several months ago for my first extended family vacation in nearly 4 years. The communication started off great, but quickly turned once I laid eyes on the property which is described as luxury. To sum things up, there were:
-still damp towels folded on the beds
-Soaking wet pot holders and dish mat in the kitchen
-I was asked to purchase own propane for their grill
-the dryer was full of lint and needed to be suctioned, but there’s no vacuum on the premises
-a 2 in. gap between the counter and oven caused dirt and trash to fall behind the oven, including flammable tissue napkins
-Wine fridge was off balance and does not chill
- Dull knives
-No hand/dish/dishwasher soaps were provided, we had to purchase
-Plants/landscaping was not cared for
-Left over holes in walls from moving decor
-Broken pool table—balls fell through pockets and hit the floor. From fear of damaging the floor I advised the kiddos not to use it, but my sister mad a makeshift pocket out of plastic shopping bags
-Microwave door broken—you have to practically slam it shut or it will not register to start cooking
-Worn out patio furniture and very little for such a large pool and home
-Poor workmanship in so many areas of the renovation that I cannot begin to describe
-Dirty bath mats
-Broken window latches
-Full trash bins outside with no instruction on trash days
-Trash underneath beds
-Broken refrigerator ice maker
-No hangers, as described
At some point I stopped taking notes. I put my family through this disappointment for 3 nights and finally called Airbnb to be moved.
The space is large and could be such a wonderful space for large/expended families to come together, but unfortunately it appears to me that too many corners were cut to get it listed.