The location of this place was great and so close to the airport. The neighborhood could come across as rough, but it was fine and we had no issues. Check in was easy and thorough. Our issues as we shared with Rafi during our stay could have been avoided with communication and transparency. These are the issues we discussed with Rafi during our stay and hope they are addressed and fixed for other travelers.
The house smelled strongly of smoke when we arrived and it was so late that we couldn't do much about it. The kitchen had minimal utensils. There were no forks and 2 spoons. There were dirty utensils in dishwasher that had food stuck on them and I refused to wash. They stayed in the dishwasher. The sink started to back up on day 2 of our trip and disposal had to be completely replaced. The kitchen table had 6 chairs and was a good size, but only 4 chairs were safe to use. 2 were deemed unfixable by Rafi's handyman and had to be put to a side. Our family of 7 was left with 4 chairs during meal times.
Light bulbs in master bedroom were out, the soap dispensers for the sink and shower were broken. Lamps on end tables in bedrooms were difficult to plug in and bed had to be moved or end tables moved to get lamp plugged in. The converted garage is a nice space with two beds, but it would be nice to have a TV in there. Our teens ended up coming into the house and using the only TV in the house which was in the living room.
I will say that Rafi was quick to respond to all of my texts while on vacation. He sent a handyman to check out the chairs and replace the disposal. He shared that the travelers before us had not taken good care of the home and they tried their best to fix what they could before our check in. As I shared with Rafi, that information would have been important to share and we could have been more understanding and tolerant. In our eyes it was a house that was not well taken care of or tended to and we paid good money that could have gone to a home that was better kept.
I don't think we'd stay here again, but I'm sure that Rafi has fixed all the issues for future travelers.