Would have been perfect if the AC wasn't broken. Property manager didn't respond so we spent our first night freezing cold and possibly the worst night of sleep we had in a while. Maintenance showed up the next day and we didn't feel comfortable leaving our stuff alone with a stranger without a mask in the house. Maintenance guy took forever but while he was working, the property manager again was completely silent until I messaged him asking for a refund. We received a refund for the first night but it ruined our days plans because maintenance worked on the place from 8am to 2pm. When checking out, again the property manager was silent. He was 'sorry' once through text the morning maintenance came but there was no checking up on us or offering a discount, I had to ASK for a refund. Definitely the worst airbnb experience so far. Could have been perfect because the place was clean and everything else was pretty smooth (except missing laundry detergent). Severely disappointed by the lack of response in an emergency.