Our latest stay at Bruce’s was unexpected and full of surprises, and not in a positive way. The beginning started out fine, as the communication with Bruce was good. Due to our schedule we would need to arrive late and Bruce was open to our arrival time. I also contacted him before the arrival about how to enter the house and he stated he would be there. This is where the positives stopped. So much so that I reread the description a few times as to see what I may have missed. As we arrived, we had trouble finding parking, as the description does say “free parking on site.” There were three cars parked in the driveway and when inquired where to park I was told anywhere on the street, “most people park around the corner.” Bruce came out of the house and I thought he was there waiting for us and then he would leave. This was not the case and an unexpected surprise. The ad says “entire house lower level 3-bedroom 1 bath.” As I was led into the house, I was escorted downstairs. The second set of steps was not in the description. This is important to us as we have a disabled person with us who doesn’t do well with stairs, but was ok with the ONE set in the pictures. After we got all of our luggage in, we needed a couple of things. I was told to ask anytime if we needed anything. This was another unpleasant surprise, as Bruce didn’t seam to know where things were in HIS house. Before we asked, we looked in the closets and opened doors & drawers. After I asked Bruce came downstairs and did exactly the same thing as we had just got done doing, opening closets, doors & drawers. The next day we woke up to have breakfast and began looking for the “utensils provided.” We found A plastic fork (which could be thrown away at any time and then the place would be without a fork) A real knife, and A spoon. I went to use one of the glasses provided and I had to wash them before I could use them, as they had some sticky substance on the rim and the eating surface of the plate. As we were waiting for the rest of our party to be ready, we started looking for the TV provided. We found a large monitor in one of the bedrooms. If this was the tv that was listed in the ad, it was in a horrible place and should be moved to the common area. While taking a shower I could not find the Shampoo that was listed as provided in the ad. There were however several bottles of body wash that appeared to be a leftover bottle from previous renters. When we did arrive, Bruce did say that he stays up late. We did not expect the host to be noisy during quiet times of the night. Now this is Bruce’s house and I’m not saying he can’t live his life within his house, but to be noisy and have guests over who also made noise at around 3am is unexpectable. They made enough noise as it did wake at least 2 members of our party up.
Because of all of the unexpected surprises I took time to reread the description and comments as to things I messes. I had to look at the comments to find out the lacking information from the add. In one response to Bruce, the renter complained about the comfort of the bed. And Bruce responded with “this is Air B&B not a 5-star hotel.” He is correct this air B&B, but no matter whether we stay in at Bruce’s or another place, the description NEEDS to be correct. If we had known about Bruce living on the premises, not having the entire house, and the additional steps, we would not have rented this house.