Alex was a great host. Provided information along the way. Tower 2 is the best one to stay at...has 24 hour valet. Pool is in the shade in the morning, great when it's extremely hot outside. Jacuzzi is nice as well, but not needed when it's 115° outside. The walkway to MGM Grand is all covered and has AC, you can get to NY NY and other hotels easily. Would stay again!