Prompt and friendly communication when we booked. The pics do not do this condo justice, the view from the patio is absolutely awesome, especially at night with all the lights of Vegas. Valet was friendly and free, no bell boys to speak of, which was ok, because we were happy to roll our bags to the room on our own. Check in was pleasant and quick. Mini coffee pot, Mini fridge, microwave, stove top and toaster in the room and room service delivered robes, pots, pans, utensils, wine opener, etc., to prepare/enjoy a simple meal. The fitness center was well equipped with workout towels and water and even though it was cold when we were there, we enjoyed some time in the outdoor hot tub - looking forward to returning during the summer to enjoy the lovely pool area. The large tub in the room was a great place to soak our bodies after s long day of walking. Easy indoor access to MGM. We will definitely stay here for all our future Vegas visits, much better than staying in a standard strip casino/hotel room!