We booked with Grace a couple months before our trip ! Along the way we had a couple of questions and was not hesitant to answer! She was super sweet and patient with us! A few days before the trip she provided us with instructions to the Airbnb. Instructions to get into the Airbnb were super clear !! We door dashed food and our dashers had no issues getting to the place. Unfortunately she had a small problem with the original airbnb we were going to stay at but offered our group a bigger location which was even better. She worked very efficiently!! Even during our stay she continued to help us out with our questions. We didn’t have hot water for a few hours and she stayed communicated with us during that process and offered compensation for the issue. She made sure we were good! Up until our last day she communicated with us. I would definitely recommend booking with her! Perks of the place it was SUPER CUTE WAS OBSESSED 🤩!!