Communication was great with the hosts. The rental is exactly as pictured just watch your step as you come in! You have a private entrance however the area is shared with two other units. We didn’t run into any other guests during our stay, but you can definitely hear them throuh the walls.The bedroom AC is confusing to use at first, but it works well. The closet was very spacious. Just not enough hangers for the two. There also wasn't an iron in our room but there was a steamer. The bed was firm which we didn't like. The comforter to the bed was a little too small. There is a throw blanket on the couch. The pillows to the bed are also on the firm. The bedroom has no windows. The bathroom was great with great water pressure. The kitchen had the perfect amount of supplies. The host left two waters in the fridge. The rooms had TVs with smart features (netflix Etc). There is no washer/dryer in the unit. Parking was in the driveway. Neighborhood was quiet and we felt safe.