Initially our room was not available on time due to the cleaning staff being behind and I guess whoever was in it before left a huge mess. We were so tired and waited over 2 hours for our room missing some of our plans. Kenny was so helpful to call the front desk to get us credit while we waited and compendated some of the cleaning fee. Kenny was very attentive and quick to respond. Would recommend to stay here due to the level of service on Kenny's part. Thank you.