Nel and Christian were very responsive and helpful with any questions I had. They reached out via text/email days before check in and during my stay to see if I had any questions. Their emails were very detailed and checkin was easy peasy. The house was huge and clean for our family to be comfortable. We had a couple feedback to provide (such as lack of a box of tissue and needing additional towel racks to accommodate big families to stay), but they were quick to respond. We enjoyed our stay at this Airbnb as it was in a safe and quiet community and close to shops and restaurants. Thanks Nel and Christian!