Our stay was less than satisfactory for what we paid. For several reasons. The biggest reason was not informing us that the Palms casino was closed. This made it very difficult to leave the hotel because there wasn’t taxis available and Uber was impossible to get. This was also disappointing not to be able to use any of the Palms facilities. Also, the room left much to be desired. It was very rough around the edges. The tv in the bedroom didn’t work. The bathtub didn’t work properly and the jets would randomly turn on. The fridge and bathroom smelled completely rank when we arrived. We had to open the the balcony doors to air out the place. Customer service was terrible. Any questions or requests had snarky replies and basically they told us we had to figure it out ourselves. The rest of the guests made us feel unsafe. We heard people screaming and yelling in the halls. We had several people who tried to bump into us in the lobby and seemed very hostile. It was like Section 8 housing, very unsafe. I’m sorry but I would not recommend anyone to stay there.