Alan was great!!! Because I was having problems with my cell phone or maybe we were still on the plain, Alan emailed me privately many times sending me photos and other information wanting to make sure I knew how to get the key and address. I found the house perfect for us and very safe. We found the area very safe and didn’t see the need to use the 2-car garage. The neighborhood is completely silent all day. This was our first time using Airbnb and won’t be the last.