The Palms Place staff was impeccable, front desk, bell man, and concierge. Now, the Bad. I was was told mid booking a month out that i was being moved to a more upgraded unit on a higher floor. Well, the living room TV didn’t work and both TVs have been there since the Palms Place opened and are at least 10 years old. The chair in the bedroom was totally broken and propped up, almost as if to prank someone and possibly get someone hurt. The dryer was broken and I had to lay clothes to air dry, the door handle to the sliding door for the main bathroom was broken as well. After a while i stopped keeping track. Though outdated, these Suite units in Palms Place can be nice if the host/owners have maintained the upkeep and made repairs, especially if you have a strip view and mountain view. This unit and these host/owners have not maintained the upkeep of their units.