First allow Me to say, Hayden and his team are great hosts. And this is not at all to bash his property, I just want to explain how and why he went above and beyond during My stay-
Upon check in to the first property, which was really late at night, I found the house to be perfect and everything I had wanted when I rented the space. But the next morning, I found the pool needed service., which was disappointing as I specifically wanted this house for the amazing pool. I was only in town for 3 days, and the pool was the major draw to Me, but once it was serviced, I knew I wouldn’t be able to use it during My stay.
I sent a message to Hayden, and after assessment of options moved Me to another of his properties. The move would take until after 5pm of My first full day, so one day down of pool time.
Then I personally was upset with the size/ placement of the second pool, which Hayden was kind enough to try and accommodate Me by moving Me to the only open property he had during My stay. It was not his fault that I wanted a giant pool all to Myself, but he got Me the best he could on short notice. This did not go unnoticed to Me.
As I was disappointed in the only open home he had available during My stay and after the first house problem, Hayden was kind enough to discount My stay, immediately.
For that I am very thankful.
His team was in contact with Me throughout My stay, and made sure to do their best to make a bad stay better.
Definitely 5 ⭐️ service.
10/10 would recommend.
10/10 would stay again.