The room did its job. The room has some damage, the overall cleanliness was ok. The mattress was very soft and feels like it is time to replace it. One tv remote had no batteries. The communication with getting questions answered was fantastic. The convenience of the Palms itself is great. Free parking which is always nice in Vegas. Decent fitness room. Coffee bean and some quick eating places very close by in the Palms casino. I mainly just needed a place to work for a few days and it suited me well for that and ai would book again for those purposes.