Charlotte was great and the place was great! but they do scam you out of $20 right off the bat at the front desk when you get there. they try an trick you into thinking you're getting some sort of special offer when in reality they are just trying to sale you a time share and stealing $20 from you. everything was great other than that. just got to watch out for that hustle right from the get go while they can still confuse you. just tell them no when the offer they're “nonrefundable $20 offer" at the front desk and you'll be fine