Check in was extremely easy. However upon check in, I found the house to be completely unsanitary. Greasy dirty dishes, left over spills on the kitchen floor, hair left on the toilets, and footprints left everywhere. There was what looked like black mold in the master shower. Popcorn kernels everywhere and so many random broken things making you paranoid you’re going to be charged for them. My stay here was not very relaxing to say the least. The hot tub seating areas were full of dirt even AFTER it was mentioned to the pool cleaners. While waiting for my ride to be picked up, there was ladies literally standing outside making us feel completely uncomfortable by watching us and it wasn’t even 10am yet. My checkout time was 10am and I had people waiting outside BEFORE then... completely rude and made us feel rushed and uncomfortable.