Horrible host. Alex had communicated that our room would be cleaned by 3pm and mentioned to us to not check-in until after that time. I arrived at 3:30pm to see the place not cleaned. I had communicated with Alex about the cleaning issue and got no response via phone call. He had finally got in touch an hour later to say the someone would come and clean the place. I had to leave the place until it was cleaned at 5pm. Out of courteousness I had asked to waive the cleaning fee and he opted to tell me he can’t and only offered a later check-out time.
I would reconsider booking with Alex and his company due to customer service. Apparently he values profits over customer satisfaction.