2 stars for poor communication. Checking in was a breeze however they purposefully NOT mention that there is construction happening and you can hear the loudest drilling and hammering sounds above your head. I would’ve given this place a 5 star if it wasn’t for that communication issue. The only thing they said was sorry and here’s a $25 cafe credit just forget about your sleep! Cleanliness is also 2 stars i walked in and the restroom has white floors with hair ALLLLLLLL over the floor. Not very sanitary considering the pandemic going on. Poor staff that when i complained about the construction to the same guy that checked me in, all he said was “Well I do apologize i didn’t mention it and you need to not speak with me like that or I will call security and have you kicked out” I was not even arguing or raised my voice ONE BIT! This place is a joke