The house was in a clean neighborhood. Check-in was very easy. The house was very poorly stocked and they were out of many essential items in the home upon our arrival which is very frustrating. We did contact them about this multiple times throughout our stay and they did send over what we needed right away so we appreciated that. The house was also not that clean and could use some work on cleanliness. Marc who helps take care of the property was great, the house not so much. Just based on the staff I gave them four stars but I would not return to that house again.