Don't stay here. We chose this Airbnb as it had good reviews and appeared to be a basic but comfortable and affordable place to stay in Vegas. As we discovered, this was not the case and the host was rude, unhelpful and uncaring of the serious problems with this place. There were four major issues:
1) Broken dishwasher
We chose this Airbnb in large part for the ability to cook as we have severe dietary restrictions preventing us from eating out. The broken dishwasher and subsequent lack of attention from the host was a major problem. There was no dishwasher soap at the Airbnb (which is strange) so we bought our own and ran the dishwasher on our second night - it didn't work. The soap didn't dissolve and the dishes were still dirty. We ran it for a second time - same problem. I messaged the host about this and the two other problems listed below and he stated he would send someone to fix it. We received no more communication and when we came home that day there was an open bag of dishwasher pods left on the counter. When I inquired whether the dishwasher was fixed, the host said there was nothing wrong with the dishwasher and the problem was we had used the wrong soap (they had left no instructions about what kind of soap to use). I ran it again with the pods twice and it had the exact same problem - the soap didn't dissolve and the dishes were still dirty. Then the upper shelf broke and you couldn't pull it in and out. We had to stop even trying to use it.
2) Dirty AC unit
The AC unit is over the bed and when you turned it on/up it would spit out this gross dirt/dust all over the bed - we would wake up and be covered in it. When I told the host, he did the same thing that he did with the dishwasher - he said he would send someone to fix it while we were out for the day. When I later inquired about the unit he told us it was fixed, but it continued to do the exact same thing and would spit dust and dirt over us while we slept.
3) Cockroach in the kitchen
I don't need to explain how gross this is, but I'll add that when I told the host about this (and sent a picture) his response was they had a bug problem at the place but no one else had ever seen one. ...like he didn't believe me ?!?
4) Terrible communication and customer service
We tried to be patient as we dealt with the dishwasher and AC unit but the cockroach was the dealbreaker. The day we found it I messaged the host explaining these three problems. He was initially responsive but as I described here, he didn't actually fix anything and it was only the bag of dishwasher pods on the counter that even showed someone had come to the unit. When I told the host that the dishwasher was still broken and the AC unit was still spewing dirt, he said they were both fine and did nothing else to fix these problems. Instead he offered a $100 gift card to a nearby restaurant (which I noticed he was already offering to people on the listing to incentivize people to book at this Airbnb). I declined (due to our dietary restrictions and thus the need for a clean kitchen) and asked for a partial refund. He responded they couldn't afford it. After much back and forth he offered a $100 refund which is a barely fifth of what we paid for a clean and useable living space.
I'm fully aware that Airbnb can be an important form of income for some people and thus we tried to be patient and understanding as these issues came up, but we also paid a lot of money and the place was gross and unhygienic. And honestly even worse was the complete lack of compassion and attention from the host. He just didn't seem to care that the place was dirty, that we felt uncomfortable and that we couldn't cook. If you sign up to host on Airbnb, you need to be able to compassionately deal with issues as they arise. I am submitting a complaint with Airbnb. Don't stay here !!!