It was dirty on arrival. There is so much extra stuff in pantry and closets. No room to put your own stuff. One of the night stands was a empty vacuum box with a blanket thrown over it. I went and bought my own linens and shower curtain. I washed some of the blankets that were there so I could throw them over the furniture the couch you could only sit on the right side because the left was sunken in. Obviously broken. Oh did I mention the toilet seat was not attached?The people that live upstairs have a child ( I assumed it is a child) that sounded like he was running a marathon every night between 10pm and 1am. (Literally every night and literally around that time) sounded like the ceiling was coming down every night. Then there was also the Husky a-crossed the way who howled continuous when his owner left. The filters were dirty and they were using a black bedsheet as a curtain in the bedroom. Smoke detector was laying on the counter instead of hanging on the ceiling where it belonged. I believe I spent the first day just cleaning to feel somewhat comfortable. With all that said Helen did have a handyman come and hang a new blind in the bedroom and put new filters in and hung a new smoke detector within the first 24 hours.