This guy cancels on me via text at 4:05 my check in was 5pm.he didn’t follow the cancellation protocol which is to cancel with air bnb so I could be refunded and get help with booking another rental ,he wouldnt answer the phone for customer service for 9 hours therefore I didn’t get a refund until he did .. this dude suck ..I came into town with my parents in their 80s and this what I had to deal with it