Laura always responded back to me in a timely matter if I had any concerns or questions. The house IS older the pictures does it no justice. The pool though was amazing and clean. There were many flowers in the backyard which made it a beautifully scenery. The only thing that was on the downside was the furniture was old and someone in my group had sat down on one of the chairs and it collapsed, luckily no one was hurt. There was also a major leak that was from the bottom of the masters shower. Again Laura was quick to respond and had someone take a look and it was something major that was not going to be a one day fix so hopefully that has been fixed for future renters since it was a safety issue. Other than that it was great!