Beautiful house that is easy to find in a nice neighborhood. The house was clean and looked nice, the master bed was very comfortable, there were a lot of cozy throws, extra pillows, and towels available to use. It would’ve been a fantastic stay had it not been for the pool and hot tub being unusable. When confronted about this and given the suggestion that there be a price adjustment for the lack of major amenities, the host went radio silent and I had to utilize the resolution center. They also failed to respond to my formal request there, and as such AirBnb stepped in and resolved the issue in my favor. Had Majestic Vacations simply responded and worked with me over this issue, I would be speaking about them in a far more favorable light, but their method in which they chose to handle things was unprofessional and their lack of communication once a legitimate problem arose was troubling.
Great house, but don’t book if you’re expecting to use the pool or hot tub.