Good communication and place was really nice. But the house has to be checked before guest arrive. We had to deal with interruptions during our stay because there was no heat, hot water, ac. We had to take freezing shower the first two days. We had to take time from our stay for the repairmans to fix the issues. The neighborhood is very quiet and the rules to be quiet from 10-10 are kind of ridiculous. If you plan to be at the Airbnb with a big family or friends just know they have those quiet hours.