Valerie was very attentive and we had no problem checking in even when we arrived late at 11pm. The hotel is in an awesome location just off the strip but close to lots of good food and bars. The room was very big and clean when we arrived. There were just a few features that were a little outdated. For example, the TV only has cable or pay-per-view with no access to Netflix or any other streaming services. Not a huge deal but would have made our time in the room a bit more enjoyable!