The home was very nice and enjoyable. The propane tank was empty and we had to refill it. We did not save the receipt by accident and still had to pay for the new tank. We also had to purchase paper towels, toilet paper and there were no basic condiments provided (salt, pepper, spices of any kind, etc.) which is frustrating as we had to purchase these items for 3 nights. The washing machine was broken as well so we couldn't even wash the towels. I did receive timely responses. I wish there was a better supply of basic necessities and having to get and pay for propane was frustrating.