Michael was a great host, we had a few problems but Michael did help us as quickly as he could which we appreciate. Our problems was mostly the cleanliness, the sheets on the sofa bed were dirty and the floor looked dirty as well. The shower was clogged which cause the bathroom to flood. The tv didn’t work until the very last day. There was questionable stains on the lamp shade, sofa, and curtain. Michael was super responsive and did help get all the things fixed which made the experience a little better.