The host was responsive. Good thing because we had plenty of issues. Check in was 90 minutes late. Had to pay to have the luggage stored while we waited. Then, only half of the reservation was ready. Waited another hour for that. We arrived to a warm room. At 1am, we finally called maintenance to find the AC unit had been bypassed by a previous maintenance person. The toilet overflowed the first day. We called maintenance who responded quicly. For the next few days, it didn't flush right and ended up overflowing again. Maintenance wanted to pull the toilet at 2am but we declined and went without a toilet for the duration of the trip.
All communication with the host was fast but almost always ended up with some sort of "not my fault." I'm sure this is technically true but not the most helpful things to hear. The host did send me a whole $14 refund for our trouble. We paid him $3,284.34 for the stay. Jerk...