I HAVE HAD THE WORST EXPERIENCE OF MY LIFE WITH RICH.I HAVE NOT BEEN ABLE TO ENTER TO THE UNITED STATES FOR A PROBLEM WITH MY VISA.
I HAVE RENTED RICH'S HOUSE FOR ONE MONTH ($3400).I HAVE NOT ENTERED FOR A SINGLE DAY! I TOLD MY CASE TO RICH AND HE TOLD ME THAT HE WAS VERY SORRY FOR MY CASE AND THAT THERE WOULD BE NO PROBLEM IN RETURNING MY MONEY.
THEN,HE TOLD ME THAT I HAD TO CANCEL MY RESERVATION AND TALK WITH AIRBNB AND THEY WAS GOING TO REFUND THE MONEY.HE GAVE ME HIS WORD, THAT HE WAS NOT GOING TO POSE ANY PROBLEM.I CANCELED THE RESERVATION AND HE NEVER ANSWERED ME AGAIN. I SPOKE WITH AIRBNB AND THEY TELL ME THAT RICH DOES NOT AGREE TO RETURN ANY OF THE MONEY TO ME.$3400!
NOT EVEN A PART,WHEN I HAVE NOT BEEN IN HIS HOUSE FOR A SINGLE DAY.
AIRBNB TELLS ME IN 95% OF CASES, HOSTS ARE WILLING TO REFUND THE MONEY,REGARDLESS OF THEIR CANCELLATION POLICIES.
YOU HAVE TO BE A BAD PERSON TO HAVE ACTED LIKE THIS IN THIS CASE
SHAME!!