We went to check in but were unable to do so as the resort showed the reservation in Jesse's name and not mine. I messaged Jesse as the listing shows Jesse in Vancouver but his listed phone # appears to be Australia (All communication with Jesse was via airbnb messaging as I do not have international calling on my cell plan). The resort said it was something Jesse needed to fix. Jesse said they were looking at the wrong name. All in all it took over an hour with multiple messages back and forth with Jesse and multiple conversations with the staff at the resort before the issue was resolved and we were finally able to check in. I know Jesse spoke to the resort staff at least 2 times on the phone trying to get it resolved.
After that was settled I found the accommodations to be great and much nicer than staying in a hotel. The unit was clean and spacious with comfortable beds. The pool was nice and refreshing. The staff, even while we were waiting was very courteous.