This room is definitely a great bargain. It was clean, and contemporary. The only drawbacks were the bathtub's stopper seemed to need a better seal. The water slowly drained while I was still in the tub. I noticed this same complaint in an earlier review. I did not, however, contact Han while there. I felt the shower more than made up for it. The other issue was the cable was a little "choppy". There were times that the picture was pixelated and the sound faded out. Again, I didn't contact Han about this either.
Han was great with communication. I had to contact him once, maybe twice, before check in and he was very prompt with responding.
Overall, I would (and have) recommended this unit to friends and family. And I look toward to using it again when I return.