Alex did a great job of making us feel welcome like we were visiting a friends place. All of my questions were answered promptly and wth the all the information I needed. The suite was exactly as described if not better, and the balcony view definitely was not made a big enough deal because it was fantastic. Arriving at the suite was smooth and you can easily call for a ride or uber letting them know your pick up is next to Top Golf. I would highly recommend Alex's place, if you can get it when it is available.