Rodney was very attentive. Upon our arrival the smoke detector was beeping (this sound drives me nuts) I reached out to him and he responded immediately and had the caretaker come to change the battery within 20 minutes of me being there. My only complaint is the WiFi didn’t work well but overall great stay! Oh and the beds, sheets pillows and blankets were very comfortable!! I actually meant to check the tags so I could buy that brand and forgot.