Awful experience. We arrived to a dirty & unkept property (trash & food in the bedside tables & under both bed, stains on the towels & sheets). Additionally, one of the door knobs broke, locking us out of one of the bedrooms) & we had to have a locksmith over to drill out the lock as the host was unresponsive to the issue. The shower in 1 of the bathrooms doesn’t work properly & we were unable to access hot water for 3 out of 4 weeks of our stay (we reached out about this issue repeatedly).The door code was also never set for us, therefore we were unable to access gym or pool for the duration of the stay.
The host was very sweet and apologetic when we did meet her, but had previously showed up at our door 2x unannounced & 2 days in a row cleaners arrived to the apartment & let themselves in. Both times woke us up & scared us. He shared with the host & she never followed up.