I organized a bachelorette party and rented a 2br/2ba penthouse apartment from Peter for Thurs-Sun weekend in Sept. 2014. Given that we had 8 girls, I thought the location/double rooms were perfect. I contacted Peter for reservation one month and a half in advance, including some special requests. The reservation process went fine, and the rooms were exactly as pictured and the location at MGM was perfect (I especially liked that there’s no lines for taxi). However, all of the special requests hit some snags – for example, requests to add my friends names at the front desk (which turned out to be incorrect names), requests to add daily cleaning (MGM signature cleaning staff did NOT get the message and I even had trouble requesting extra towels), as well as late check-outs (I confirmed through email, but took another call to Peter’s staff to get this all finally confirmed). Peter was not as responsive on the emails/txt as I would’ve liked, but he seems to have a property management staff working for him and I ended up dealing directly with his staff over the weekend. To their credit, they tried to resolve the issues quickly and professionally, but I wished I didn’t have to make that call. I ended up getting back one day of refund for cleaning that I did not get.

Key message – normal reservation is fine, but be aware if you had extra requests – I would recommend you telephone and confirm the details instead of just relying through emails/messages.