First time renting a house in the Las Vegas area. We loved the house, very cozy. When we got there, the code wasn't working and I contacted Charlie's team and they were able to get me a working code right away. We were disappointed with the pool. It was very clean but the water was extremely cold so basically we didn't have a pool, even my kids did not want to go in with this 90 plus degree temperatures, so if you are looking for a house with a nice pool, go somewhere else because things didn't work out with the pool. Again, I wasn't looking for a heated pool since we have been to many resorts and this is the first time we experienced something like this. Other than that, everything else inside the house was clean and the decoration were very nice. This was my honest and fair review.