We ended up not staying here as I am allergic to smoke and this is not a smoke free home. The communication was excellent as we discussed the issues I was having.
My only other concern is that the address I was given originally was not the address for the place of stay. As I googled the apartment complex prior to our stay I saw a nice quiet apartment complex. On the day of our stay a complete different address was given which was across the street from the original address, definitely not as quiet or nice. The photos are accurate though and shows a good description of the place.