I’m going to be very honest with this review. When we got there the place was a mess like stains and spots mess, we contacted Markus and he seemed very surprised so I assumed that he thought the place was in order. Yet the conversation I had with him about the place was interesting and kinda made me even more upset bc he insisted that we came a day late for check in (which we did not) but even if we did that had nothing to do with the fact that the place is still dirty on time or a late. He was helpful at the end of the day. Yet we were upset that we had to stay in a motel on our first night. He did the right thing by giving us 2 nights back in my opinion that was the most he could do figuring he was across the country. But the reason why I give the place a 2 star was just bc we started off bad and that kinda stayed in our minds so it made us see other imperfections if we would have never seen if we just started the trip off correctly. Dryer was half working (he offered to fix it, but really we just wanted peace so we declined), door do the close all the way, air conditioning does not work in the rooms, and opening the front door was more difficult than it should be (had no door handle)
Markus tried and we appreciate it but there’s a lot that needs to be fixed and communicated.
Oh! And there’s only 1 out of 3 pools are open (that’s not his fault but it should have been communicated)