Jenny is a good host, emails are answered promptly and kindly. With that said, this was my second stay here as the location is exactly where I need it to be. There were some issues during my first visit with the comfortableness of the bed- its very firm and cheep feeling, you can feel the springs through the mattress making it extremely uncomfortable. I contacted Jenny prior to rebooking and was told she had added a topper. So I rebooked- unfortunately the "topper" is a flimsy piece of foam that is so thin it didn't do much. Mattress is so uncomfortable after 1 night I had horrible back pain/spasms that I had to go to a massage therapist to fix/stop. On my first visit I had asked for early check in, which Jenny was great about, so I assumed the cleaning crew had been rushed and not done a full clean, so I was willing to overlook some issues. However the condo was dirty upon check in this time as well despite a late check-in. I found hair in the bed, on the pillows, and all over the shower. The shower curtain and anti slip mat in the tub had visible mold and smelled musty, as did the towels- very disappointing. The kitchen drawers are in disarray with random, very dirty cooking supplies and not much provided, coffee maker is filthy- would not drink anything from that. Thankfully there were cleaning supplies and a washer/dryer (it needs cleaning) available so I was able to clean things prior to using. Other things to consider- Fireplace can't be used- gas has been turned off and key removed, the drain in the bathroom prevents tub from filling- showers only and there are TV's but you have to sign into your own accounts- Hulu, Netflix ect to use them. I have made Jenny aware and I have confidence she will work on the issues. With improvements it could be a great place to stay however as it currently is, it is not up to the "Glam" name or the per night rate.