My sense is that Julianna & Carlos are both kind & accommodating folks. This review is not a reflection of them as people, but rather the space. The building & room itself were sparsely decorated — it felt cold & unattended to. Toilet paper shoved into a hole in the bathroom. Dust bunnies in corners. Holes in the wall of the bedroom. A thin blanket on the bed. It is close to the airport, however, it did not feel like a safe neighborhood. There were also 3-4 other people staying there when I was there.