We had to cancel last minute so we get the reality of needing to pay. However after Breeze acknowledged this said person said would you like a different date, we said yes then the next message was here is your check in info. Ok get it, so we said no worries i guess this means we can’t change the date. The next message we got was hope your stay was wonderful please review check out instructions. Overall Breeze simple was unprofessional and unaware.