Communication was horrible Eylin cancelled our reservation and we found out about it 1 hour before check in. NO phone call, no test message, no email. Nothing! Eylin knew we were in Vegas for a funeral and we had be up travelling since 2:30 am. we found out has we pulled up to the Condo a hour early. Sitting out in the street in 106 degree heat trying to figure what to do sucked. This was my 1st time using A BnB. And it sucked. We finally got a room a few hours later. If this is what A BnB calls a exceptional host I"M OUT!