Chunnuan was a excellent host. Due to an unforseen circumstance from a previous guest, our room wasn't going to be ready for our trip. Chunnuan went above & beyond to accommodate our stay and upgraded our room for no additional charge. He kept in contact throughout our entire stay and made sure everything was going smoothly. Check in and check out took less than 5 mins each time. Valet was short-handed due to the holiday weekend, so it took a little longer to get our car parked. I would definitely try to book with Chunnuan on our future travels.