Without a doubt, I can state that Michael was a wonderful host to me during my stay in Vegas. Although there was a slight issue upon check-in (front desk was unaware about my reservation), Michael was able to address and resolve it right away. Unfortunately, I had noticed dust particles, a TINY amount of trash, and etc. when I had walked into the room. I informed Michael about this and he was very quick to respond and even refunded some of my money back. All in all, I highly recommend to anyone visiting Vegas. Thank you Michael once again!