first off, the host is a great communicator and super responsive and accommodating. I gave 4 stars because of the air conditioning, it only goes down to 74, which is a tad higher than I prefer but I get it. However, it randomly resets to 78, often during sleep... which kept us up because we'd get hot and have go turn it down and wait for it cool off. I contacted the host and she said she could not fix it, which seems odd because she should have complete control over it remotely as it is a nest. This made us sleep less good and not for as long as we'd like and our stay not as nice. if that fixed, I'd stay again... but with air like that our vacation was not as relaxing as I'd like.