As mentioned in earlier reviews, the balcony is locked with no access. This is no fault of the hosts. Apparently, some not so bright person in a different unit decided to start a fire on the balcony so the HOA responded by locking them all.
While Palms Place is up and running, Palms Hotel and Casino has not opened back up since COVID.
Everything that used to be open on the sixth floor is shut down, but the gift shop and lobby bar are open.
The hosts are kind enough to provide a couple of coffee makers and coffee, which is good as the nearest place to get coffee is a gas station across the street.
I don’t think the shuttle runs anymore so plan to catch a ride share over to the strip.
Bring extra toiletries if you plan to stay more than a day or two as the ones provided are the same as you would see in a hotel room.
The only issue I had was that the safe didn’t work. I let the host know and that kicked off multiple visits from the staff. After several visits they determined that they would need to change it out.
We weren’t sticking around the room all day for repairs, so it didn’t get replaced.
I made sure they knew that when I checked out so hopefully it’s working for the next guests.
I’ve stayed at Palms Place several times and the room is on par with the other ones I’ve rented.