Bryan was very helpful and accomodating throughout the process of ensuring I had a good time. He was prompt and efficient in responding to my questions and thorough on his recommendations. As far as the room, it was just as the pictures describe it. Sleek, elegant, and just the right size for someone looking to escape to luxury while experiencing the bright lights. My favorite amenity had to be the shower with its duel head features. However, the bed was super comfortable as well, so that could be a toss up. I also liked the fact that there were two tv's side by side but not too close to get in the way of one other. This is great for the sports enthusiast or couple wanting to watch two different shows at the same time. Overall, I will say that I highly recommend this room and plan on going back in the future. Oh wait, did I fail to mention the hotel itself? All I can say is Ghost Bar for those looking forward to clubbing it up on the 51st rooftop style with a view of the entire city. This was awesome in that you had access to the place as long as you were staying in the hotel which saves you about $20-30 a head. They also have a half-off happy hour that ran from 8-10pm throughout the week except weekends I believe, which was perfect to get your night going. All and all, definitely a place worth the moeny. I'm glad I booked it and was thoroughly pleased. Thanks again to Bryan and the Palms for making the place so elegant and relaxing.