Host was communicative and check in was easy. The room is beautiful, and being up high on the 20th floor had great views. Bed and pillows were comfortable. A few things I didn’t like - 5am leaf blowers working outside was not the wake up I wanted, the walls/windows are not very thick. I hoped for more of a useful kitchen which is why I chose this unit over a regular hotel room, but there was bare minimum - I don’t recall any basic items like bowls or utensils, just cups.