We had a group of 12 people, ranging from 18months to 55+. Oswaldo had excellent communication and was very available to us! Check in and out were extremely flexible and smooth! There were waters waiting for us, the house was in great condition, it was very clean!, the pool was wonderful, overall, it was great! It was very family friendly, we have an 18month old, and she was able to play in the front yard and run around the house with ease! The house was very open, making it super fun for our large group! Everyone was happy and comfortable in their bedrooms!