If you are interested in having a comfortable clean stay in a luxurious spacious home with a pool to match then keep scrolling for a different location because this isn't it. I don't like leaving bad reviews, and this review may have started dramatically, but our stay at this location was nothing short of bad. We booked this Airbnb specifically for the pool. We wanted to celebrate my birthday, had a non gambling crowd, some with mobility issues, so wanted a house we can just enjoy and celebrate in. We arrived to check in and the front door was wide open, not the end of the world, messaged and called the owner's assistants and proceeded from there. While walking around we noticed the pool was not even half full, had a broken fixture, and was filthy. We messaged the support host/contacts and got nothing but apologies with no solutions aside from put the hose in the pool to fill it. After several messages from the Airbnb contacts saying the pool situation was unacceptable, they told us to turn off the hose and the pool will be addressed the next day. We were tired and it was late so we got ready for bed. The bedroom with multiple beds was filthy. There was what i assume was dandruff, hairs, and stains on the pillows and sheets. One pillow was even cut open completely across the side. There were no other sheets or pillows on the premises. We had to go supply our own by the time a solution was offered. That's fine we tried to stay positive, we assumed we would have clean sheets and a filled pool the next day. Wrong. The next day we went to the aquarium to kill time, got my dad a wheelchair and decided to enjoy ourselves before coming back to the airbnb. When we returned new bedding was dropped off and as soon as we opened it we were greeted with giant stains on the pillow, we didn't bother going through the rest of it. The pool guy did arrive while we were gone but he just fixed the fixture. The pool was at a low level and filthy, and we didn't get instruction that it was alright for us to fill it. Even if we tried to fill it, it wouldn't have been full by checkout, and it was still dirty. We tried to communicate everything with the host and contacts. People did call us and all they said the conditions were not acceptable, but real solutions never occurred. The birthday weekend was spent worrying about the airbnb, if the pool would ever get addressed, if we would get any money back, why the bedroom was so dirty, why nobody was calling us back after those first initial calls, it was annoying. We were even told we would get a call before checkout to work something out and we didn't receive contact until 7pm after we checked out. It was all frustrating. When someone did contact us, they were saying they can waive the cleaning fee, but they had no idea about the pool, lack of cleanliness, lack of bedding, us waiting for answers, they then apologized and said would get back to us and nothing. The team is too disconnected. We ultimately submitted a claim and of course it took a long time to get a reaponse. Airbnb then got involved and got a hold of the owner. We allowed them to handle it on behalf of us because we have no interest in talking to Hayden now because he did nothing for us during our stay or during the initial claim. He only tried to reach out when the timer ran out and Airbnb got involved. We didn't get to enjoy any pool during our trip, the room was dirty, and there was no real communication. That's the final summary you should take away from this if you are considering this location. Glad we did a thorough job documenting everything, but sad we are still dealing with this weeks after the trip.