Paula was very responsive and went above and beyond to make us comfortable after a long day of travel. We experienced somewhat of a cascade-effect of problems caused by the ABNB website malfunctioning which affected us as well as the persons staying in Paula's place before us. Paula worked through these problems, which were not easy to deal with! Thank you for being kind to us, you probably lost money this weekend and it wasnt even your fault.
Anyway, Paula is a very good person and will do the right thing in a crisis. Thats all we really want from our host right?
-Steve