Lizzy was helpful when we needed missing items. Bed was comfortable. The camper was not as nice as the pictures and much smaller, which was fine for us. The problem was the kitchen was not stocked well. I discovered too late there was no frying pan or spatula (cooking eggs or pancakes?), no way to light the oven (lighter was broken), no big bowl (there are 4 cereal bowls) and no way to strain boiled noodles. Lizzy helped with another toaster when the main one was billowing smoke, but I didn't bother asking about other things b/c I generally had to eat and run and got back really late. Shower leaked through the camper getting my shoes wet. Lizzy said plumber was out earlier so it should get resolved. I wasn't crazy about the back yard setting - I don't like walking through a backyard while guests are staying in the main house b/c I am unsure they know I'm there and don't want to scare anyone -- but it was quiet. Not my favorite air bnb but OK for the price.