I had a few questions prior to our stay and waited months to hear back from the host. I finally sent another message 1-2 months after my initial questions and finally received a response. I also had a question or two during our stay and it took a day or two for response if I even got a response at all. There was a giant red stain on the carpet that I wanted to make sure was documented so I wasn’t charged for it. I called the front desk they said to speak directly with the host. I reached out about the stain and received no response. The view was great, the bed was comfortable, over all cleanliness was decent aside from the stain and the lamp shades seemed to have seen better days. Overall enjoyed our trip since we were only in the room to sleep essentially and early morning hours before we started the day.