Couldn’t get in the front door. Had to enter through the garage. Not much of a problem really. Eydie was very responsive until I contacted her with a problem … all 3 beds were incredibly uncomfortable and unbearable to even lay on let alone sleep. I contacted her about this asking to be refunded because I needed to find somewhere else first thing in the morning. She told me to contact Airbnb because she wasn’t sure they would refund me. Once Airbnb contacted her she refused the refund. I tried to tough it out at least til morning and was in tears from the springs digging into my hip. My teenage daughter even hobbled out of her room complaining of back pain. I slept or tried to in the living room instead, but only after I propped a chair against the sliding back door that didn’t latch properly. Internet was very slow as well but pales in comparison to main issues and Eydie’s lack of concern. Would not recommend! Thank you Airbnb for making this right regardless!