Beware.
I write this review to protect other travelers from the unacceptable experience my family and I endured.
We arrived 11 & 1/2 hours after we were allowed to check in. Ben met us and let us in, gave us keys and gate openers.
Our 12 and 8 year old daughters were exhausted and went to bed almost immediately after being on the road for 8+ hours.
My wife and I then began exploring our home for the next 5 days. It was immediately apparent that the bedding had not been washed.
In a long time.
The pillows and sheets were covered in hair and other people's pungent smells. One of the pillows had an enormous pink smear...
(It rubbed onto my fingers when I touched it)
Removing sheets, the mattress pad was thouroughly covered in hair and other things. I won't bother describing the mattress. We threw ALL bedding into the washer and noticed the dryer lint catch had easily a months worth of lint and hair.
In both bathrooms there were notable hairs on nearly all surfaces.
In the kitchen.
Everything. Again, everything, was...... dirty..The counters relieved a cursory wipedown. All the dishes had to be washed. Silverware as well. A greasy coating on all appliances.............I could go on and on about my wife scrubbing the only shower we used...my kids feet being black after an hour in the apartment, etc etc....But the truth is this......
In these situations, there are a few questions I should not be asking............Is that blood? Is that food? What could that smell be? Who would leave hair so notably on the walls and call it clean?!?! Is that seriously an Advil PM that my kid could have eaten under the table?!?!?! If I could share photos I would. We received a 50% refund of the nightly rate. We wanted the $100 cleaning deposit as well, as we spent our own time and money on cleaning products to clean rather than enjoying a nice clean place. ....... The Airbnb team was great to work with........... Please read ALL reviews of this "host" before booking.