Jacqueline is a lovely host. She is very responsive and communicative. The place itself is exactly as described. The checking in process was a bit different than expected due to Covid, however; it was not difficult, was well communicated to us in advanced, and was well supported by all the staff. The valet parking is a wonderful amenity and is included. We didn't want for anything and if we did Jacqueline or the MGM Signature staff were sure to take care of it. This place has all the benefits of a hotel but with the added benefits of staying in a private residence. It is the best of both plus with the connecting buildings you could get anywhere you wanted on the MGM property (which is HUGE and really all you could need) but also, you can pop out right onto the strip from the MGM Grand Casino as well. Would definitely recommend staying here and will most likely stay here the next time we come to Vegas.