Amber is a friendly hostess who is accessible while respecting your privacy. She anticipates needs and responds quickly to requests. The room and bathroom are a little small but efficient and clean. One very nice feature is the large headboard unit that provides lots of storage space and electrical outlets to charge phones and other devices. The family lives upstairs and can be heard at times. When you are in the bedroom with the door closed you don't hear anything. Amber was a great hostess, we were pleased with our stay, and would gladly return.