Ami and Rovern were nice and communicated with any of our questions and concerns. While the home decor was very different from their preview on AirBnB it was still nice overall. My only concern would be to update the blinds as some were either broken or missing from the window which would allow neighbors or people passing by an easy peek inside the home. The extended backyard for our dog was needed and welcoming! Our 8 days were cozy and the multiple tvs in each room was a nice addition!