This is an airbnb run through a hotel/condo complex. Issues were deferred to the hotel, And the hotel would say you need to take to your host. No extra towels or blankets were available unless you want to pay $80. As a host, i am used to the service I offer my guests so this seemed to be the polar opposite. The room was nice but open drinks, hair on the floor, and broken amenities hindered the full enjoyment especially when a GF finds the hair and it leads to argument.