We found our stay very comfortable! All the amenities were thoughtfully laid out and having an kitchen was a plus for us! The room was excellent, clean, and Jon was quick to respond. We didn't need to ask him any questions during our stay. We stayed on 2nd floor and faced the pool - but since the pool was closed for winter, we found the place relatively quiet (you can hear slight music that the hotel plays as the speakers are also on the pool). We had no complaints about our stay and I recommend Jon's place. After the stay, we received photos of the stains in linen following our stay (we had eaten chocolates and raspberries) from Jon (who received the photos form housekeeping) and it felt very awkward and uncomfortable. But Jon was very respectful and communicative.