The WORST airbnb i’ve EVER STAYED IN .. so if you’re interested in staying here i would think twice.
First, checking in was a disaster as i was waiting for an hour, calling and texting to get directions as to HOW to check in. that was just the beginning.
Then we check in, and there are 3 giant dead cockroaches in the bathroom. We address the situation and she states she will bring a “professional company” to fix the issue.
The “professional company” brought a walmart pest spray and thought that would fix the issue but the issue is gets MUCH worse...this is just the beginning.
The patio was absolutely INFESTED with cockroaches at the night time.. walking around outside feels disgusting with how many cockroaches you see crawling up other units and on the sidewalks. This place has not kept up pest control throughout covid and it
shows.
Within our stay, we had to kill SEVERAL cockroaches inside the home (including one on the counter as we were COOKING food.. just disgusting)
We killed one cockroach that was in the house the side of my hand. Also had to get security to come in and kill scorpion the side of two hands... i had people tell me they lived in vegas for YEARS and never saw that inside their home. It was appalling and unsettling.
Every single chair in the kitchen was loose and falling apart. This place is trash.
To make matters worse Helen would often not reply back and besides her poor attempts to fix the issue, she offered to give a week refund back for the inconvenience that we had to deal with living there for a MONTH. I’ve been contacting over 4 attempts to get a reply for a receipt of the refund and nothing.
If you care about cleanliness then i would suggest not staying in this whole condo complex as it is all very disgusting and not kept up with.
PS: and the sauna has been broken for 3 years and one pool you can’t even use. the pool you can use is the pool everyone uses and it’s right by the condo so you’ll hear screaming and talking all day long.