Check in was a hassle, the original place we were staying wasn't ready so they switched our penthouse to another managed by the company. Had to wait almost 2 hours after our initial check in time for the unit to be ready. The Penthouse was amazing, view was perfect, immaculate walk in showers. . But only two of the toilets out of 3 were working properly. When maintenance arrived they said this was the second time they had come that day, once prior to our arrival. When I notified the owners of the issue. They were only willing to give a one hour late check out. For the amount I paid for one night. That was totally unacceptable.