Didn't have any contact with the host. We were told we had to pay $60 to get our room cleaned and to get fresh towels. So we paid the money and they never cleaned our room. When my husband asked for clean towels they said we had to pay for them. Excuse me?? Needless to say we never got our room cleaned but we got clean towels and demanded a refund. Most ridiculous situation ever. Room was nice and the bathroom was pretty cool. Place is smaller than it looks in the photos. Probably won't stay here again due to the staffs incompetence.