Lourel was very kind and welcoming. Her communication was great. However, this place was just not our favorite. The room smelled a bit like it had been previously smoked in, the bed was very creaky and was sunk in, and the road noise was pretty noticeable all night. I do like the idea of a communal space but the dishes in the kitchen weren't cleaned well and the cameras in the house made us uncomfortable. Overall the description was fairly accurate.