The property has some fabulous aspects, but for what we paid, we didn't feel it delivered. The decor inside is thoughtful and playful, and the kitchen is incredibly well appointed and spotless. Our biggest issue was the outside and by the pool. When we pulled up to the house, two of the three outside lights along the walkway were yanked out and laying on the ground, the shrubs were half dead and sunburned, and it felt just kind of sad. Going out to the pool, the outdoor rug hadn't been swept and was stained, the turf was coming up and buckled, there was a shop vac and a hose in a pile. The view through the kitchen window was literally a chain link fence.
We had plumbing issues that were addressed, but the bathroom wasn't cleaned after the plumbing work, so it wasn't useable.
It just seemed to us that the photos were taken right when a remodel was done, but that the upkeep hasn't kept up with the use. There was water damage on the outside eaves by the pool, cabinets hanging unevenly, a lot of pictures askew. But the housekeeping team does a wonderful job, and it was really, really clean inside.
The owners took the feedback graciously, and as we told them, we aren't saying this isn't a good place to stay - it just felt shoddy for being over $650 a night.
They did say they would address the feedback, and we wish them the best.