When we made our reservation, we received information about the property and an address. Unfortunately, when we arrived at the address we noticed that this is a very large property that is the Palms resort on Flamingo Rd., about a mile from the Strip.
We had no idea where to check in, as there are three large towers that span a full block. Most of the entrances to the property were closed, maybe due to staffing shortages and/or Covid. We finally found one open driveway into the resort, but the drive up access to the lobby was closed. We had to park in the parking structure and walk about 75 yards in the rain to the lobby.

Once in the lobby we waited several minutes for someone to be at the front desk. After several minutes an employee showed but said they could not find our reservation. I called
and texted our host, Yvette. When she did not respond in a few minutes I contacted the AirBnb office and told them of our situation. A few minutes later I received a call from Yvette. We explained our situation and she took care of it immediately. Apparently, the Palms has new management and has had computer and staffing issues.
Within 45 minutes of our arrival, we were in our room. The room was spacious, clean and very comfortable, with everything you would need for your stay. We would stay again, but the communication should be a little better about what is happening at the resort.