You can expect Ray the owner to be very warm and willing to help in any way. The house is very spacious. I was pleased that the rooms were extremely big and everyone had their own rooms. I also appreciated that since their were so many rooms they had two bathrooms on each floor. The beds were comfortable and the flat screens in each room were a hotel like addition. Ray and his wife even went out of their way to have water and sodas in the fridge for our group. The energy in the house was also warm and pleasant. I would definitely recommend staying here, especially if you have a large group or family.