Kimberly was fantastic at keeping in touch with me, particularly since my flight arrived quite late; when my flight was even further delayed, Kimberly was gracious and accommodating. Great response time to my updating texts/questions. The rooms are absolutely gorgeous, and the bathroom is lovely/STOCKED with towels/toilettries/anything helpful that you might need! Kimberly even left some snacks by the bed, which was SO appreciated after a long flight. Gracious host, beautiful rooms, close to the airport -- lovely.