Cecelia was a delight throughout my stay, a truly warm and inviting person. She greeted me with hand sanitizer, offered me tea, and was extremely accommodating. She checked in with another guest to make sure I could sing in preparation for an audition; she printed documents I needed at the last minute; she allowed me to check in early for some much-needed sleep. The room itself was lovely, perfumed with scented candles, and close to a water dispenser for easy hydration. 10/10 would recommend.