The Chateau's Non-sharing Exclusive Suites was very accommodating. From the informative and very detailed email with everything I have access too in the room, down to what's close by in the neighborhood. I reply appreciated the assurance of safety and just knowing that all my questions were answered in the email but if I had any other questions they were answered in a timely manner. The room was very cozy and the bed was super comfortable. I definitely felt welcomed.