Where do I start with this nightmare? We reserved this house for 8 in September. Thinking that it would be a luxury home for our Christmas vacation. The word luxury is a joke; it needs to be changed to DUMP run by SLUMLORDS. The house had no plates, no cups, no forks, a few spoons not enough for eight people, one coffee cup, four bowls, and a few pans. The beds only had sheets with one comforter for the entire house and a few thin short blankets in the closets. The closets only had about six clothes hangers, no dressers. They stored two garbage cans and an outside grill in the living room.
There's only one exit out of the house. The windows opened only an inch. They have a fire alarm upstairs wrapped with plastic wrap. I personally believe this is a fire hazard!!!
The kitchen chairs are ripped. The couch is scotched taped together with sheets covering the bottom; it looked like it had been pulled from a garbage dump—no decorations at all to make the house feel like a home.
Three days after staying there, the stove, microwave washer and dryer, lights in the living room, bathrooms, and one-bedroom lost power. We advised Jay of this around 2 pm, and someone came to fix the problem halfway a few hours later. When the electrician left, there was still no power to the outlets in the kitchen and washer and dryer.
The following day, which was Christmas Eve, we had no hot water. We advised Jay at 8:45 am of the problem. He texted an hour and a half later, stating he would be there shortly. We called him numerous times before he showed up with no response. When he did respond by text, his response was, he was busy with other projects, not Christmas-related that he would get there asap. He didn't show up with an electrician till 3:50 pm. When he showed up, he came with an extension cord for the washer and dryer and a bag of towels he had bought with tags still on them, not washed.
When they left to get breakers for the electric box, they left it exposed with four children in the house, as did the electrician from the night before. By the time he got to the house, we had already contacted Airbnb customer service to move us to another home. Instead of celebrating Christmas Eve with our family, we moved to another home at 7 pm, where they had found us 45 minutes away.
The washer and dryer area had no doorknob, only a key lock. The grass outside wasn't maintained, and debris was left from construction on the side of the house.
The mice problem listed on another review still isn't cured. And on the front windows, the tape is still there from the keep-out signs left from another review. When we reserved in September, these reviews were not listed.
Two Uber drivers advised us not to stay in this area again because it was a bad neighborhood. Driving to the house, you can see why they state that it's a bad neighborhood.
Again, I would call this house a DUMP run by SLUMLORDS. We have pictures and a video of all listed above.