We arranged the Chateau for some friends who were visiting New York. Louis was very prompt with responding to our questions, and kept in contact as our friends arrived. This is what our friends thought about their stay: " I don't know if I'm too late to review, but we were really impressed with Louis's Chateau. They left us a little care package with all the toiletries plus ponchos (super useful!) chocolate, and even dental hygiene like floss and mouth wash! Our room was very secure with a keycode to get in, and it was great to have a washer/dryer to use. The bus to Newark Penn was also just one block away, so really handy to get to."