Said and Sue-Ann were a delight to work with. They were pleasant and clear in their communication, and the check-in and check-out processes were seamless. The unit is beautiful, exactly as pictured in the photographs, and very clean. It's coziness provides an home-like feel that was nice to return to after being out for most of the day each day. Attention to details like placing bottles of water in kitchen and individual-sized toiletries in the bathroom in case we'd forgotten anything were thoughtful. I also appreciated the convenience of proximity to the train station and several bus routes. I would definitely return. In summary, Said and Sue-Ann are perfect hosts and this property is a gem.