Ray was extremely responsive to every question and concern. The property was clean and organized. We came after a party of not so good guests had left so he did a great job organizing the place. Luckily we rented the entire space. The kitchen on the 2nd floor is much larger. If you have a large family that's what to use. The downside would be needs to have more sheets available at all times and washcloths since we had a max booking; luckily a few of us brought our washcloths and towels. So people with kids had extras to use and we shared sheets the 1st day because we had to use the blow-up mattresses for children. He washed and supplied extras next day. I brought my own pots and pans for cooking, these need to be updated for the property asap. All in all I would suggest this property to others!