Antione was very responsive. We had a noise issue on the second night: some neighbor was blasting music in the middle of the night and it felt like the entire building was shaking. I contacted Antione around 10:45 pm and he replied within minutes. He followed up and filed a complaint to the building management right away. I also called the non-emergency line of Newark Police, but I don't think the unit ever came. The noise issue was resolved about an hour later, so I guess the building management was able to identify and deal with the noisy unit after Antione's report.