Decent place. I can only speak for my room but my room was exactly as advertised.spacious, clean. Other residents were respectful. It was pretty handy because of washer and dryer in unit. I did not use the kitchen or common living room space but from what I could tell it was well maintained. As for communication Sam and his wife were helpful. I just came out of the hospital with injuries- broken ribs etc... and initially I was frustrated that my room was in the third floor and had to lug my things upstairs alone. But my mood was fixed by comfy bed and clean space