1st, I found the bedroom all dirty, beds not made and a used towel in the bed, i waited like an hour for them to clean, after them "cleaning" felt like the bed sheets and comforter didn't smell clean. They don't provide shower gel or soap, conditioner and shampoo, there was a bottle of shampoo and I found urine inside of it, that was awful, almost throw up while taking that shower and whole bathroom was clearly NOT CLEANED. Stairs were horribly dirty and stained. Only thing I liked was the decorations, the bed was comfortable and kitchen was clean and had everything you need.