We booked this listing for a week. When we arrived at 9:00 pm to check in, we noticed that the door pass code was not working. We waited for a while and someone inside the house opened the door for us. We went to our room the sapphire suite and noticed that it was locked from inside. I called Sam and he asked us to go take the Ruby room for that night and someone would have taken our room by mistake. The next morning we tried use the shared bathroom, it was locked from inside and the shower was running for 3 hours. We used the bathroom in the seconds floor which was gross. The kitchen sink had food particles and it looked like the trash was not cleaned for days. We called Airbnb customer care and complained and send the pictures of the bathroom and the kitchen. They gave a complete refund and we booked another place for the sand rate which was much cleaner. I do not recommend this place.