There was an issue with controlling the air. I'm assuming that it is also controlled from an outside source. along with us having an access code inside the apartment. Everyone was awake in the apartment at around 3 a.m. because it was unbearably HOT. The air had been cut off. No one knew the code, except myself & I had not touched it. Daily it would say it was holding a 3 to 4 degrees warmer than what it had been set for. I don't know why someone outside the apartment would cut the air off, but it made for a long night!
We had no issues with timely responses, but with miscommunication on needing items that we thought would be furnished more regularly than just upon arrival. 4 nights & 5 days is just TOO LONG to keep the same towel (no wash clothes), and same hand towel. When we messaged about washing them, & were told not to. We should've been told that we were only getting 1 set upon arrival & no more. I had already purchased wash clothes & would have been more than happy to have purchased more towels. When I asked for more towels or where to wash the ones we had, this is the response I received: "We will have extra towels brought up to you by the end of today". That night, we received 1 towel & 1 hand towel for everyone staying & were told that was the best they would do. Needless to say, I made a trip to the local store for towels.
The location was accurate, but the level of the noise was unbelievable. It sounded like you could hear the bar down the street in the house with us (all night long). The listing said it may be an issue on Friday & Saturday, but we heard it EVERY night with the exception of Sunday.
The walls are so thin that you can also hear everything from the apartment above you (everyuthing).