Check in was terrible. Key fob was missing. So it took me an hour outdoors in rain-wind to coordinate with host. Host was not available by phone with calls going straight to voicemail. Later in the evening, code changed on the door lock and again, was locked out of the room for 2 hours. Host was not available so had to coordinate through help desk. Water dripping behind the wall caused guest to not get sleep throughout night. Bedroom door broken would not shut. Awful experience, and at the inflated price, I will not rent a property from this host org again. I am requesting a refund. Service absolutely unacceptable.l at price.