We were a group of 4, on room 6 that had to have 4 beds, but only had when we checked in. Promptly solved by Sybil which was extraordinary. Room was great, we had a bathroom just for us and it was spotless, water pressure was perfect as everything else.
Location is absolutely perfect for those who pretend to visit NYC, it was actually what made us stay here.
Unfortunately not everything was perfect even though this airbnb has all to be a 5 star airbnb to stay in to visit NYC. In the first days we shared the house with a family who had a small child that was screaming and playing after the quiet hours, hosts had nothing to do with it but keep that in mind if you want peace, then the other days we had 3 people that complained we were making noise After quiet hours while in fact we were just cooking breakfast.
One of the days we couldn't get in the house because keypad wasn't working, and I did love the keypad system, however if something like that happens it might be a headache but luckily for us the cleaning ladies were inside and I could get in touch with Yuki but if nobody was in the house and if I didn't have battery on my phone we would have a problem.
Regarding cleaning, house was impeccable when we checked in, but, we didn't have no one coming in the first days, all garbage containers were full, toilet paper ended, luckily for us Sybil stepped in and left everything spotless.
Our main issue was the heating system, it was really cold outside and the temperature was set to 21 Celsius, which in a small room with 4 people looked a lot more, some nights we were literally cooking inside the room, we barely slept, mouth and nose were so dry that one of us started to bleed from the nose. I did try work that out with Yuki but it was not easy, the other problem was the fan, room 6 has 2, one of those fans had a bed right under it, which we had to move because the fan was on and off all night making so much noise and blasting so much heat that was impossible to stay inside, Yuki suggested to open the window, but it was freezing outside, that didn't sound to us a very healthy idea, it was so much easier to lower the temperature down, I understand it must be warm, but 21 Celsius degrees in a small room with 4 people felt like 30ish not to mention the fan. We had some very unpleasant nights and a very hard time sleeping at night because of that. Host has no fault we are not used to it but neither do us, all we wanted was sleep well and confortable, which we had only when the system was Off.
That was the not so great thing about our experience.
Hope this review helps to improve those issues, it is all I mean.
Besides that, even though we were only there to sleep and not much more, all was great, location as I said it before its perfect as well all the amenities.