I was ignored for a week when asking how I can check in.
I was Hung up on when I called for the information, and then my identification was requested before being given any information.
This was the strangest experience I have ever had using Airbnb!
I gave 1 star although i did not gain access but I refused to give 5 as I had no idea because I did not receive the service I paid for
Airbnb did not help me at all with this issue but because I did not check in on the first day of my check in
This was all very strange!