The communication with our host was great. The areas of concerns I have were regarding the amenities of the rental. We were supplied with 1 towel each for 4 days with no laundry, no sheets provided for air mattress that did not hold air overnight, no common area to congregate as a family, the living room (and only non bedroom) had no tv or chairs and only a couch. The kitchen supplied the needed cookware, but was too small to adequately use.