Liz immediately responded to my request for a toaster and kettle. Also I was on a course 8.30-7pm and after dinner realised there was no toilet paper in either bathroom at 10.15pm at night. I messaged expecting this to be resolved in the morning and a courier delivered it to the doorman at 10.45pm!
That is what you call service!
Supermarket opposite and lots of shops and restaurants all within minutes of walking.