Very welcoming. I made a mistake when I booked the apartment because my sister was coming along and I told him last minute if it was okay if we could stay in the room he said yes. When we walked in the place was clean (living room/hallway), when we got to the room the floor was dirty and the bathroom had hairs on the floor and sink. It was clearly not clean. In my opinion it should be clean and sanitized extra during this pandemic. The AC was working perfectly. He explained house rules and said he would text access code for front door. We went out for dinner came back and we had to call him to get code and wait to get it because code was not sent. Overall, i would say you get what you pay for.