This was the worst experience using a Airbnb. The place did not meet our expectations. When we arrived the main door was fully opened. I got access to our keys( which it was not very well explained by text. Making us have to contact the host about it) when we get into the main room the whole place smelled like cigarettes when it was supposed to be smoke free Airbnb. Our room’s door was opened. The bed looked like was set on and all the lights were on like someone was just in there. We did not think it was a safe or clean place to stay in since we are none smokers and the whole places smelled like cigarettes. When doing a tour of the place we noticed that was feces on the restroom curtain. My husband and I could not believe our eyes. That situation along with the place smelling like cigarettes caused us to leave and book a night with a hotel which end up costing us over $150 for a single night. I tried contacting the host with no response about a well deserved refund. This was a nightmare.