Ok so this was the worstttt host I ever had to deal with. Very rude, not reliable, and makes you feel very uncomfortable. Please do NOT STAY HERE.
For one He and She does not know how to talk to their guest or even take their time to get to know their guest. I think knowing who you’re dealing with is very important when having someone stay in your house. When I arrived, the code that they had gave me to get in was wrong so I had to call the host and they did not answer. So I had to stand and wait in the cold until I was able to get in touch with someone. When they finally gave me a call back, he didn’t even know who I was so I had to wait for him to call someone else to confirm who I was and my stay. This whole time I was outside in the cold.
When I got in I mentioned to the host that I have a newborn baby and he tells me he doesn’t allow babies to stay in his units due to noise or the baby disturbing the other guest which is understandable.
I then get to my room and it is not the room I paid for . The room I received was totally different than what I paid for so I then tell the host that this is not the room I purchased through air bnb, the room he gave me was very much smaller and not a nice looking. He then tells me that all the rooms are the same size and that his sister gave the other room away so I just took the room because it was already late and I knew I couldn’t just book another room else where cause of the time.
The next morning I asked the host if it was ok if he refund me the money just for the second day cause I was leaving and the room he gave me what not what I paid for. He replies “what are you talking about?! Are you not the one with the baby?!” This host is Very rude, unprofessional, and careless! That was the last message I ever got from him. He never responded to any of my messages after that. I had to call air bnb to get my my money back, luckily I had proof! Instead of him solving the problem he wanted to make things complicated and I honestly did not want to complain but I was left with no choice.
You know these are trying times its very hard for people during this pandemic, and then you you have people like him that makes everything worst.
Please don’t stay here. You will regret it.