I was very excited to have found this cute place just minutes away from public transportation and very clear instructions on how to get to NYC! Heather was very responsive and helpful in communicating and answering questions I had. Unfortunately, the cleanliness of the place left MUCH to be desired. There were crumbs all over the black futon, the floors left crumbs and dirt all over my feet, the bed hadn't been finished being made, the bathroom smelled like mildew and urine and the shower curtain liner was black, pink, and moldy. The bathroom rugs were so visibly filthy we threw them in the wash ourselves. The bathroom towels were so over saturated with fabric softener (I'm guessing) that they left a slimy residue on our hands. There weren't even towel racks installed in the bathroom to hang up bath or hand towels. We found the missing comforter to the bed in the dryer along with a load of towels. There was no dishwasher detergent in the kitchen and the pots and pans have obviously not been washed with soap for some time. Forks and knives were provided, but no spoons. I really do not like leaving negative feedback but this was too much to be ignored when someone claims they use a cleaning service. Honestly we wished we could have just checked out and gone to a hotel, but obviously it doesn't work that way. I would not recommend this place to a friend, although I wanted to love it :(