The room looked the same as in the description. I never met the hosts but they communicated promptly. I did not use the Internet because I was out most of the time. Be aware that if you take bus 37 from Newark airport, you would need to walk with your luggage on a very steep street to the house. Other than that, no issues. Bus 107 takes you to central NYC and the stop is close. Because I was only there for a short stay, I did not use much so cannot comment on all amenities.