I had a difficult time entering the unit since the keys where not in the lockbox as expected, the host wasn't answering their phone, and airbnb wasn't able to reach him. I had to wait for the other guests to come home (luckily) to be let in and they told me that they didn't have keys either (even after telling the host hours ago). Also, the bathroom and kitchen where not clean and the kitchen didn't have any of the basic supplies (maybe 1 or 2 mugs at most). The room itself was fine, clean, and well air-conditioned.