Hosts wr very kind and catered to any questions or problems! Upstairs neighbors wr very loud and smoking in the upper apt which kept us awake at the early morning hours!!!! Very rude!!! Stephanie did an awesome job at making sure we were comfortable and answered any questions we had promptly! We just didnt like the people upstairs smoking weed in a place where there is no smoking in general, and leaving the entrance doors unlocked and wide open.