Maite communication at making appointment was good but my flight got delayed for hours I only paid for one night check in is at 3pm and check out 10am my flight delayed and didn’t arrive from florida until 2:30am in jfk and then I would still have to drive to New Jersey I reached out let the host know of this situation and got no response even took pictures to show that my flight was delayed and it would be pointless for me to spend 282.94 for a few hours before I would have to check out and the Sunday wasn’t available for me to stay until then so I can get my money’s worth maite didn’t respond at all it’s been a whole day trying to reach out I asked for a refund and no response I have to reach out to my bank to get my money back for a place I didn’t stay at