Karen and Louis were great hosts. They took care of everything at all times, and were very communicative. We had a rough start to our trip, and not everything went as planned, but they were very accommodating, and helped make the rest of our trip enjoyable. Check-in, and check-out is very flexible, we were supposed to arrive at 3.30am, and they were open to let us in right away. Location is not very walkable, but to get to Penn Station is a short Uber ride, and from there you can take the train into NYC, it all takes about 40-45min. Their home was very clean, and spacious, with amenities, and a comfy bed.