The host communicated very well and gave great directions.
1. The home was advertised as adhering to covid cleaning protocols and the people you hired did not do a thorough job in mt family's opinion with cleaning thoroughly enough and for sure wasn't covid safe. I needed to sweep bc it was clear it hadn't been, there was a few hairs inside of the fridge when I attempted to place my food ans groceries in there when we arrived so I had to take the time to clean out the fridge when I arrived, the counters when wiped down had not been cleaned bc it left residue from the counters on our paper towels as we wiped. so although I wouldn't say the place was filthy it for sure could have been cleaned much better to be on par with covid protocols.
2. When I rented I included there would be 5 people staying and there were only 4 towels and wash cloths provided making me have to go out and buy an extra towel and wash cloth. I think you should make sure you cleaning people put at minum the amount of people included in the rental agreement.
3. The post showed that there would be comforterson the beds and when we got there neither bed had comforters which again....made me have to go out and purchase 2 comforters for the beds and those were not costs I expected to have to do. only sheets were on the bed and that is not sufficient when you rent an air bnb or you should minimally include that in the post.
4. The internet was great. Worked great and strong signal the entire time. if you are coming here to vacation and you have to work remotely for
5. In the middle of the night the curtains in the front living room fell from the window and I assume that's due to the air conditioning being right above it blowingso you may want to secure the curtain better so it won't fall again. a few days the internet is very strong and you can do your job without issue.
I can tell the place had been renovated and they did a pretty good job with it. we felt safe, there is food places to easily walk to and little clothing shops etc. the train station is down the street which is great if you want to take the subway into the city and not drive.
the host was very accommodating in allowing mt family's to have late check out when we asked. It was accommodated with no problems and I trust that any of the problems we had could be easily fixed and made better.