Alexa was very communicative regarding check in, letting us know when the plumber was done doing work, even letting us know when water bottles were restocked. Parking was easy, even with street cleaning days.
We booked the attic room, which was large, as were the very comfortable beds. There was a closet with hangers, a desk, and A/C unit available. When the heat was on the room warmed nicely, even with the vents closed.
One issue we had with the room was that the door did not lock properly. We mentioned this to Alexa and she said she would look into it.
We had to go downstairs to the bathroom, which did get a bit too warm with the heat on. Also walking around the house at night, it was hard to be quiet because of wood floors, stairs and echoing.
We did take the bus to Times Square which unfortunately took longer than the mentioned 25 mins. Aside from waiting for the bus, about a block and a half away, it took about an hour going into town. Coming back was about 40 mins. We personally felt safe in the neighborhood, but always be aware of your surroundings.
Overall we would recommend Alexa's place.