We arrived late around 4am it was dark and the lock box was very complicated and hard to open we messaged the host but did not receive an answer back until 8 hours later. It took us 15 minutes to try and open the lock box in the dark with huge rats around. The thermostat is up to date but no instructions from the host on how to use it. THERE WAS NO WI-FI at all even my hot spot wouldn’t even work in the house, my service sucked in there. The bathroom tub fills up with water when you shower which takes forever to drain. The shower head was new but improperly installed so water sprays everywhere. There was no face cloths and although the host agreed to go out and get some we could not wait because we had meetings so we went and get our own. The dishes were not clean but put away like they were. The neighborhood was very ruff and we felt unsafe. The second bedroom didn’t have a real mattress but 2 pillow toppers. The master bed was comfortable. LOOKS WHERE VERY Deceiving at this home.