This stay was exactly as described in the post. It was very clean and ready for us when we arrived. Our room was labeled and easy to find. Though we didn’t need to get ahold of them we felt as if the hosts were readily available (ex:doing laundry or transporting to airport for small fee, or ordering you food if you don’t have a card to do so) Soap/shampoo provided in bathroom. Some food/coffee in kitchen for guests. At check in, the directions were understandable and very easy to read. Location is easy to get to Chicago & directions were provided. Other maps and brochures available. Overall, exactly as expected as per post. Would recommend for single or double travelers.