Roy - and the rest of his staff - is a life saver when you are ever in need for a last minute place to stay. The first time I booked with him, the communication went smoothly and instructions and directions were very clear. Roy is on top of what he does with airbnb and the places I stayed at were a good reflection of that. The first property I stayed at was clean, conveniently located (please take the time to follow instructions in your confirmation email) and the room was comfortable and bathroom was clean and user friendly. The second property - I booked at the very last minute - was also comfortable although I was not able to find towels. My second booking with Roy proved that he is accommodating and willing to help you out whenever you find yourself in a ‘last minute’ situation when you are in desperate need of a place to spend the night, but Roy made sure I was facilitated. Thank you!