David was as helpful as previously stated in other reviews. He walked us to the train station, and was readily available via phone at any time. He was helpful with a car service and the room was clean. Super awesome to have washer and dryer available, a huge PLUS! Our stay was GREAT!! Would highly recommend. Also- if you are headed to NYC, you can take, the path train to Hoboken, and catch the ferry for $6 and it will take you to WTC. A different but nice alternative, because you can get some great photo shots!