She was so understanding from the get go! It was easy for communication back and forth when sorting out dates and check in times. She was also very helpful as I was using the Airbnb to stay whilst I looked for an apartment, I sent packages before I left and they arrived a little before I got there but she was able to accept them for me and bring them up. They gave a lot of tips for apartment hunting and when it came to the end of my stay they helped me move all of my belongings downstairs! They were beyond sweet my entire stay and made me feel so welcome! Definitely worth staying here they are both so sweet and accommodating!