The listing for the room I booked had some false information:
- the listing mentioned that there were two beds available—there was only one, and no other bed was to be found.
- the wifi information was incorrect, and when I contacted the host, I was spoken to condescendingly about how the wifi information was on the wall somewhere below the tv. How was I supposed to know that there was a different wifi rather than the one provided in the trip details page? When I reiterated that the info was wrong on the page, the host continued to talk down and eventually says, “alright, I’ll change it. Sorry.”
- certain amenities listed were nowhere to be found: no coffee maker, no kettle, no hangers
- this is NOT a single-level home. You have to walk up steps to the front door, and another set or two to get to your assigned room.
- yes there is street parking. But when I asked for advice from the host on where I could park best in the neighborhood so that I didn’t accidentally park on the street where you’re not allowed to park, he yelled at me through the phone about how I shouldn’t park in front of the house. He continued on about how they’ll call a towing company right away if I did. No advice given, just a defensive response.
- make sure to write down the check-in instructions given right after your reservation is confirmed. Albert will NOT remind you. My mom and I were greeted inhospitably by someone else on the premises.
This place provided shelter and a bathroom to use while my mom and I travelled from Texas to visit an uncle in hospice care. We chose Airbnb to stay in a place where we would feel “at home” in a sense so that we didn’t feel as sad about my uncle’s state. Airbnb’s have usually felt like warm and welcoming stays. This felt like a cold hotel. We were better off booking a hotel than staying here.