The apartment itself is a great thing. We had 12 people staying there quite comfortably. The commute to NY was a bit longer than expected, partially due to the nearest station being closed. Sounds from the unit above can keep you awake if they don't obey curfew. Our biggest issue was the fact that every transit worker or Uber driver we spoke with told us we were staying in an unsafe area. That is not what you want to hear when traveling with children. We had no issues, but being constantly told this was not fun. Leo does communicate quickly and in a very professional manner.