It was the first time we have had issue with an Airbnb or any vacation rental, ever!
Although most reviews mentioned the property was clean, we found unclean sheets, bedding, a big, long hair on the nightstand and stains on the sofa.
We didn’t feel comfortable staying after that, just feeling it wasn’t clean. So we left and contacted Airbnb for a refund which they promptly initiated once I sent the pictures we took.
Also please note: You can loudly hear the people in the unit above, voices and young kids running. We also noticed the front door does not fit securely which does not filter outside street noise at all. It also makes the unit feel a bit unsafe.
And although the listing doesn’t show it, the washing machine is in the kitchen and it was running when we arrived at 4:20 and is very loud.
In our opinion, the pictures are accurate but make it look nicer than it is. It was very disappointing.