Dwayne was very helpful and was very prompt with his replies online. There was one incident where I was not able to locate an item and he immediately came knocking on my room and offered assistance. The nearest train station from here to Manhatten is about 15 mins walk and our room was on level 2 with very steep little stairs which was not an issue.. however I would not recommend it here if you're an elderly or have difficulty walking. Overall it was a good accommodation with lots of amenities like a kitchen, private bath etc. and the house is also very nicely decorated from the outside.