Looks Can Be Deceiving…
I’m not one to write negative reviews but unfortunately I feel the need to express my concerns about my stay. Upon arrival at 4pm check in time the key was not in the lockbox. I phoned the owner and she was unsure why there was no key. Soon after a gal came to the door stating they were still cleaning the condo due to the previous party being to big and using all the linens. We were told they would be done in an hour but returned at 10pm that evening to find a mess on our hands. This was very upsetting to myself and my mom as I was having a maggot surgery the following morning in Manhattan at 5:45am. We needed a nice nights sleep. Beds were not made, floors, bathrooms, mirrors, glass on shower doors, dining room glass table and bedroom side tables were all either dusty, fingerprinted, had soap scum or hair in corners of the room, water bottle caps on floors to dental floss in kitchen on the floor. Do I say more? Well there was! The laundry machine was so packed full of linens, bedding and floor rugs there was no way they would have been cleaned. These were left for us to dry. This was our wet bedding! Dryer was same way, packed full that nothing could dry. We spent time drying what we needed to be able to get to bed by 1am! That evening the fire detector started to cherp keeping us up as well. All of this was well made aware to the host will nothing but “I’m sorry, we never have this happen, I pay the girls well”. I even sent her pictures. Also, if you are a light sleeper be aware the neighbor above the master bedroom has a dog that in the evening barks and makes a ton of noise. It sounds like someone’s using a treadmill at times as well. This was particularly hard for me as I was in bed recovering from surgery and needed sleep. A few days into our stay I ask the host to please fix the fire detector and she never did so as well as I asked where the hair dryer was that I specifically did not bring cause she mentioned in the ad there is a hair station with hair products and hair dryer. Nope. None of this. She told me the hair dryer went missing 2 weeks before and I could walk down the street and buy one. Really. Why would you not mention this to your “Assistant “ and have it replaced prior to a new occupancy. Also, the downstairs unit tv is on the floor, she said she was sorry she couldn’t get a chest for it but we could sit on the floor if we wanted to watch tv down there. What a joke! No soap or towels in the downstairs bathroom either. Master bedroom mattress was lovely, my moms mattress in the upstairs bedroom was as hard as a rock. She got very little rest. I hate to be so upfront with this review but unfortunately it’s the truth. You do the math.