We didn't meet Ozgun but she was very attentive and replied quickly. We parked on the street, so parking was not a problem. All bathroom supplies are available. Cooking supplies can be found in the pantry. The place is wonderful as described and accessibility to Time Square is phenomenal. We drove to Manhattan and it was a miracle to find parking. If you do drive keep in mind you'll pay a $15 toll one way into the city. For this special location with extremely easy access to the Path train, you don't need to drive. Taxi from Journal Square is only $5. Uber from Chinatown / Little Italy to World Trade Center Path station is $6, you can then get the train to Journal Square from the Word Trade center. Awesome place. Awesome experience.