Where can I start with this review. I am a long time customer with airbnb and have stayed at close to 25 airbnbs in the last 12 months. I have nothing but excellent reviews and I have never written a negative review to anyone, except this time.
The place had a crack in the floor, mold and some weird blue dots in the bathroom, there was dust literally everywhere, stains on the sheets. And I haven’t even gotten to the worst part yet.
The house is in the basement of a building, and the stairs (which is right outside our door) was FILTHY with leaves, used earbuds, and animal waste. Every time we came in, all this dirt was dragged inside with us.
I just wish airbnb allowed pictures in the reviews.
I complained to Airbnb support and guess what they said. “Since the issue is outside the airbnb, we cannot do anything”. Seriously? The stairs to get to the airbnb, which is inside the hosts property is PART OF THE AIRBNB.
STAY AWAY