We had an OK stay here. Could have been great with some minor thoughtfulness. The apartment was roomy and the kitchen was recently renovated. We were 4 adults ( including a senior) and one toddler. It was enough space for us. Here is my summary:
Strengths:
-Highly responsive on text even after hours.
-House was dust-free and clean
-seamless check-in/out
-Great location close to grocery and pharmacy and restaurants
-There was oil and some basic condiments - helpful
-Brand new washing machine-great
Room for improvement:
- Asking your cleaning crew to manage the ventilation/AC prior to the arrival of guests- The apartment was scorching hot during a heat wave. The AC units were off when we arrived. Simple solution.
- Pest control ( mouse in the kitchen).
-There was no first aid Kit anywhere in the apartment we needed some Band-Aids.
- The living room photos posted were of a different apartment - not modern like the photos. There were rips and stains on both of the couches. This normally does not bother me as long as they are clean but it is dishonest.
-No bathroom mat - we used towels to avoid slipping
-No dishwasher detergent for the washing machine
-No vacuum cleaner which is why mouse exist in my opinion
-No pots available - there were two pans. no lid. These can be bought at the dollar store and will be needed by families with children.