We were welcomed by Juan upon arrival and could ask him everything. The information before arrival was very clear and everything was in there. The appartment was clean and big. The bathroom was a bit small but good for a few days. We got enough towels and there was shower gel and everything. The kitchen was really nice and complete. It's like a home away from home. Not everything was perfect, but ok for us. And it's really easy to travel to Times Square. The neighbourhood was nice, we loved it. And we had breakfast at Rumba's as suggested by Juan, it was great and cheap.