when we first got there, we had a small issue with the lock code. They were responsive and attempted to make sure everything was OK before the end of the night. There was plenty of linen and left extra towels as requested and a lovely candle to set the mood. parking was a bit difficult late at night, and would need to be mindful of street sweeper days. Would have been nice to have a toaster oven, but other than that, I was very satisfied with the location!