Our short trip to NYC was great. Juan was super friendly and accommodating. The property is true to the photos, clean and comfortable. He was very helpful in answering our questions about how to best reach destinations in NYC. Don't be scared about the info about cameras in the manual, the cameras are only at front door and entrance of the unit not inside. All the directions about how to care and leave the property are reasonable and doable. The parking was a plus. He let us keep the car parked after checking out since it was available and that allowed us to finish our sightseeing and then come back to pick it up and leave. We felt safe walking around the neighborhood as well. We would definitely come back. Gracias Juan!!