I had high hopes for this rental as the ad played up the luxury elements of the building and the room. I didn't feel as though the check-in process at the building or the look of the room were quite hitting the mark as far as offering a luxury experience. The email communication before we arrived was helpful and friendly, but the person from the main office who helped us with our luggage and check-in was not as helpful as one would expect from a $355 a night room, as we were told we had to return to the building by a certain time or we can't pick up the luggage until the next day. We had to gently negotiate a better arrangement but I left that interaction a little unsure if the luggage would arrive in the room as promised. Not a great start to a vacation check-in. The building has luxurious features like a nice lobby and amenities, but the unit we were given wasn't the same one that was photographed in the ad. It was a similar room, with some furniture looking visably cheaper or scratched up and used. Also, we didn't "enjoy amazing views of the Manhattan skyline" as listed in the ad, because our unit was on the side of the building, so we only had views of another building. The room was nice and clean, but not quite "luxurious." So overall I was a bit underwhelmed and didn't feel like it was a great value for what it cost.