It was our first time using Airbnb and it was a great experience from beginning to end. We arrived too early to check in but they were lovely enough to take care of our luggage until they cleaned up from previous guest and we were able to check in. It was very clean and perfect for our stay. It wasn't luxury but it was comfortable and convenient. It was few minutes away from the light rail and we were able to take path into NYC. For New Years eve they were nice enough to bring us pot stickers. They had delivery menus on the fridge as well as a map. Our flight departed late so they as well kept our luggage after we checked out as we went to go eat and came back for it to leave. Their a very friendly and warm family. Made us feel like at home almost forgot we were in an Airbnb. They definitely made our first time with Airbnb a great experience.