Host: Ioan was absolutely the best with communication. He was responsive and seemed very concerned with us enjoying our stay. He provided a lot of helpful information on transportation. He was very accommodating with an early check in (to drop our bags) and offered a late check out (we did not utilize this option). Ioan was also very concerned when we asked for the cleaning service company to return because of the unclean bedding. He had the company return but unfortunately some of the bedding were still left unclean.
The host was great but it makes me pose a question about the cleaning service: are they taking advantage of the host and it being an Airbnb? The cleaning service seemed to just not care.
Location and safety: Very convenient access to see the Statue of Liberty (if you don’t want to cross over to new York) You can tell they are working on upgrading neighborhood. The location is a triplex. Easy access with code entry for front and apartment door. I’m not sure if the other tenants were leaving the door open..that was an issue but Overall I didn’t feel completely unsafe.
Cleanliness: The place looks immaculate from pictures. The sheets and comforter were not clean and the pillows had a smell. Throw blanket on sofa had a smell as well.. The extra blanket provided had a big stain on it... Furniture need cleaning. Floors and baseboards needed to be cleaned. Towels were also grey and also had a fragrance.