My family and I spent 2 weeks at Bob and Francois's house. We didn't get a chance to meet Bob, but we met Francois on the first day of our arrival. Francois is a very nice person, he showed us around his apartment and taught us how to use all kinds of electronic devices in the house. The house is exactly the same as pictures shows on their website and walkable distance to the path station. The surround area is quite and safe. If any of my friends are going to NYC, I will definitely recommend them to book with Bob and Francois.