Ruth was very accommodating. Our arrival time kept being delayed and she patiently waited for us. Although we didn't spent too much time with her since we were out and about, our interactions were pleasant. Her dog Percy is wonderful and well-behaved as well! Location is about 10 minute walk away from Journal Square Path Station. Bed was comfortable and bathroom was nice. My only request would be to have a mirror that is a bit lower on the wall - since I'm short (5'3") I couldn't really see the bathroom mirror though it was no issue for my 6 foot fiance.