Patricia was a great hostess! The apartment was extremely clean. Very nice touch with that she had bottled water and coffee available for us. In her Check-in Binder located on the desk, she had areas of interest for Jersey Heights and recommendations on how to get transportation into New York city. There is a bus/van pick up/drop off located one block from her apartment which took 35 minutes to get into the city for $3.25. The only challenge we experienced was That we had difficulty finding street parking. However, This may be the situation where ever you go in New Jersey or New York.