Kenia and Rodrigo were probably the best hosts I've experienced so far with this company. They were responsive to my questions like how to best get to and from NYC, or what the logistics were for taking out the trash. They even purchased space heaters for me at one point when the radiator wasn't working properly, though they quickly fixed the issue. They leave a super helpful packet of things to do and trains to take on the table for you when you check in. I'm really impressed with their dedication to making their guest truly feel welcome. (Solid neighbors too). If you're looking to stay anywhere near Jersey City or the Heights, check here first.