Communicating with Magda was made very easy because Magda replies right away. My family had to check-in almost around midnight and the locked key made it possible for us to check in anytime without having to worry about bothering Magda out of her sleep! The place is very clean and even my mom was impressed! My family really enjoyed the close proximity to the Liberty State Park, where we park our car and take the ferry either to lower Manhattan or to ride the cruise to the Statue of Liberty/Ellis Island! My parents shared that the bed in the room was not very comfortable. On the other hand, two people can comfortable sleep on the sofa bed in the living room. My only concern is the neighbourhood which may make you question if it is safe to park your car in the street (we did anyway as we had no choice). The neighbourhood is not very friendly but it's not a big deal since this house's purpose was for us to rest at after our day's excursion in New York, and it's not something that the host can control. Otherwise, if My family comes to visit New York, we will consider staying at Magda's place again! And also, bring your own shampoo and soap :)