We were given an incorrect building entry code, were told someone else mistakenly checked into our specific apartment and we're given another one next door, all after being unable to enter the building while standing on the street in blowing cold weather with our bags. Had to load back up in a freinds car and return to their home while we sorted the details out with the host. Unit did not have a microwave, plumbing fixtures were falling off of both sinks, they did not provide any check out details on, or in any form of house manual only received those instructions 24 hours prior to departure so we did not know what we were expected to do until then leaving it all a mystery during our stay.
Would not have been so judgemental had the check in process gone as advertised and we were able to check into our stated apartment and, it felt like this was a common occurrence.