Francois allowed me to arrive 1 hour before check-in time and was there to meet me when I arrived. He was very gracious and showed me around the apartment as well as how to work the various appliances (i.e., washer and dryer). Whenever I had a question, Francois immediately replied to my text. The apartment was wonderful! It had all the conveniences of home, plus it was in a great neighborhood. I definitely will make this my place to stay when visiting Jersey City.