Christian's apartment was comfortable and in a great location. I liked the neighborhood, although, since Jersey City was doing mostly outdoor dining due to Covid, there weren't as many restaurants open as there were downtown. But now that indoor dining is opening back up, there should be plenty of great restaurants within easy walking distance! There were a couple of untimely communication delays on check-in and check-out days. I had a 10 hour drive ahead of me to NJ the next day & had not received any check-in details. I didn't realize that Christian sends these instructions the day of. I have been accustomed to getting instructions 2 to 3 days in advance and was concerned. I sent him a message just before 11pm the night before, requesting check-in instructions. Having not received a response from him the next morning, I set off at 6:15 am and sent him another message at 8:45 am regarding my concern. I was nearly 5 hours into my road trip before I heard back from him at 11. It all worked out fine, but it was very stressful at the time, taking such a long trip alone while waiting to hear back from him. I didn't know if he was going to cancel on me. I read in one review where he had to cancel due to a water cut-off, which wasn't his fault of course, but this was on my mind. I didn't complain about his slow response because I was staying for over 2 weeks & didn't want to start off on the wrong foot. On another occasion, he took 2 full days to respond to a question. And then on check-out day, the lockbox was broken so I couldn't leave the keys in it. I didn't want to leave the keys in the apartment in case someone from his cleaning staff was coming over and would need them. I sent him messages via Airbnb so that he could come pick up the keys if needed. It was at 10 am, check-out time. I felt like he should have been monitoring his messages. Didn't hear back from him. Then sent him several text messages. No response. I was just trying to be considerate by offering to get these keys to him, when I needed to be getting myself on the road. I gave up & just left the keys in the apartment & locked the door behind me. He never responded via Airbnb but by text message, the next afternoon, and thanked me for leaving the apartment so clean. This was the worst experience, just regarding communication, that I've had with any Airbnb host. I'll just chalk it up to the craziness of 2020 & Covid and hope that he'll be more attentive to his guests in the future. To end on a positive note, I needed an ironing board, but the apartment didn't have one. He said he would reimburse me if I purchased one, and he did that. I appreciated his accommodating that request. I know this is quite a verbose review, but I think it's important that these issues be addressed, and I thank you for taking the time to read it. Be well & stay healthy everyone!