The apartment is comfortable and was big enough for us four. We used the Path train to get to the WTC and Manhattan and took us only about 20-30 min. The self - checkin makes things very convenient. We would have liked to have a full set of bedsheets for the sofa bed and the air -matress, which by the way, lost a little bit of air during the night, but we did saw that Stan had ordered a new one already. We just weren't sure of opening the new air-matress ourselves. We didn't have a chance to meet Stan, we can say that he was helpful and fast with his responses.