Great place to stay when in new york, very clean. There was no way to lock the bedroom door from the outside, apparantly because of fire regulations. We had a closet with a lock that was big enough to stash everything but when you go out you have to put everything back in the closet and take it out when you get back. Not a big problem but slightly annoying when you stay for a longer time. Check in is all automatic so no direct in person contact with host. Not a problem for us, but if you like real life interaction with hosts this is not your place. Communication trough the app was great though, fast response and we got a lot of tips and information for transport around new york.