Charles is a very helpful person. However, we didnt have avery great experience staying here . We cannot get contact with Charles until the second day. The address listed on the Airbnb will not bring you to the right place, then what is the purpose putting address on airbnb ? When we get there, we feel we walked in a wrong place. It looks different from the picture. The bathroom is not clean, there are dirts and hiar inside the bathtub. Also, we found a bug in the bedroom which scared my baby sister. When we stayed, we did not find the Wifi that listed on the guidebook.