I really wish this review could have been more pleasant, but it’s far from that.
After staying at Robert’s other location for a couple nights, we decided we wanted to extend our vacation. Robert was extremely accommodating and allowed us to move into this apartment. He discounted $20 and allowed us to stay a night, instead of the 3 day minimum, which (ideally) was great! When asked about the amenities, Robert told us there was a full kitchen.
When we arrived in the apartment, it was apparent that we were the very first ones staying there. Not only was there no microwave, the apartment smelled as though it had just been freshly painted. Additionally, we had to activate and program the smart television. There was no air circulating throughout the house, and one of the windows in the bedroom couldn’t open because there was no screen.
We texted Robert two hours after having been there and asked if we could get our money back and/or extend our stay. He said he would only refund us 50% is we left then, which confused us because we had only been there for two hours and hadn’t had access to any of the amenities. At that point, we decided to try and make the best out of the situation.
Robert stated that he would bring a microwave at some point, but never did. At some point he actually stopped replying.
We ended up having to leave that same night because the paint smell triggered my asthma and caused an attack. The smell had started getting worse after turning on the oven (which had to be used because of no microwave). I texted Robert and told him why we had to leave, and his response was “thank you and stay well.”
My partner and I were extremely disappointed by this experience, especially since we had a good one at Robert’s other location. We would have appreciated Robert being extremely transparent by letting us know the condition of the apartment before we paid $300+