Yoko is thoughtful and responsive, and the apartment was simple and perfect for our needs. A particularly nice surprise was the small park with a playground right across the street, which was great for us as we were traveling with small children. When we left, we accidentally left a pair of our son's shoes in a closet- but Yoko caught it and sent us a message less than 20 minutes after we checked out. We were able to go back and retrieve them, saving us both time and hassle. Thank you for everything!