Amy's unit is just as described... clean, comfortable and easily accessible from the highway, it made a great place for us to land while visiting family in the area. The unit was toasty warm, the water was hot and it was well appointed with both a tea kettle and coffee maker. When we lost the internet signal, Amy was quick to respond. When we had another issue, she came over in less than an hour to remedy the situation and was attentive to our needs. The beds were comfortable, the towels fresh and we have a lovely stay.