Host was responsive, but blamed me for problems that occurred during my stay. The first 3 days I was there the A/C was not working. I was sweatikg in the room. I told Henry about this, and he dismissed it as being A PERSONAL PROBLEM. Since no one else had complained about the AC. I had to take a picture of the thermostat to prove to to him that the temperature of the apartment was 83 degrees. He still dismissed my complaint, bit eventually agreed to have someone look into it. OF COURSE the AC was broken and he had to get someone to come fix it. (Ot eventually worked fine) but I did not appreciate the way he handled this situation, by blaming the problem ME.
He also suggested that I open the window to cool the room, the windows don't work. They don't stay open. I had to argue with him about this too. And had to prove it to him by sending a photo of the windows. Eventually he said he would send someone to fix them.
I suggested that some black out curtains might help with the heat of the room, bit he got upset and told me that he's not spending any more money to accommodate me (since no one has ever complained).
The internet is also a bit spotty and slow. I had some trouble streaming shows on Netflix. I told him about this and he AGAIN blamed me for the problem, said it had to be my computer, because he just installed a new FIOS internet and it works great.
At this point I was tired of the way he responded to my concerns and just left it alone and used my personal Hotspot.
Upstairs neighbors are loud and have occasional gatherings, which are disturbing if you're trying to sleep. Earplugs required.
Otherwise the room is in a great location, very clean and spacious, great amenities