Better than the pictures. The view of the NYC skyline was breathtaking!!! Apartment was very clean. There was coffee, tea, laundry/dish detergent, extra paper towels and toilet paper provided. More than enough towels, pillows & bedsheets for the sofa bed in case it needed to be used, plus extras for just in case. Easy check-in. Very easy to get to the city. Kara was very quick to respond to all of my questions. No complaints. Everything was perfect!!!