1. On my check-in date, I arrived at 3PM but was unable to check in, because two other people were occupying my room. Turns out that those two are NOT Henry's guests, but another host's guests from another property. They were not supposed to have Henry's unit passcode and my room key, but they got both. It was not until around 6PM that I moved into my room, after the mess got cleared up.
2. For the next few days, I noticed that, the two folks who mistakenly occupied my room and had the passcode, kept coming to Henry's property to use the kitchen, the living room, and the bathroom, even though their own host's property does have a kitchen and a bathroom. The kitchen, living room and bathroom are meant to be used by Henry's own guests only, not other hosts' guests. I brought this up to Henry. Henry initially agreed to change the passcode, but after two days, he refused to do so. Henry's reasoning was that those two people were unable to do their work/study from their own room and therefore, Henry, who is NOT their host, wanted to provide a place for them to work. Henry also said I sound ridiculous that someone (another host's guest from another property) working in the living room bothers me. Of course it bothers me. What if they broke any stuff in Henry's place? Later on I found out that, those two folks's host is Henry's brother ... So, rather than fixing the root problem(wifi issue in another host's place), Henry chose a solution that is convenient for himself and his brother, at the cost of his own guests. After another week, Henry did change the passcode, after his brother's guests kept coming to use the bathroom and kitchen for too many times.
3. Henry did reply to messages promptly, most of the times, which I appreciated.
4. I would encourage Henry to modify the property description and make it very clear that he might share the living room, kitchen and bathroom with other host's guests from another property. This info should have been disclosed.