Dana and Guy were very helpful and quick to respond from the beginning. Guy was more than happy to help with tips about getting around, places to eat, anything really! The apartment was well equipped with more than any hotel ever offers - milk, juice, washing machine and washing liquid and even fresh bagels which was a lovely touch. The apartment was a cosy, just bear in mind Dana, Guy and family live upstairs (completely separate apartment) they were not noisy but the sound did travel through the above floor, so it could get quite noisy at times. I would recommend bringing your own towels and pillows as these were old and very basic. All in all this apartment is great value for money and if you're looking for a true New York/Jersey City feel this is the place for you!