Henry was very helpful and communicative, both before and during our stay. We had an emergency halfway through our stay whereby my partner's teenage daughter needed somewhere to stay at short notice. I hadn't been able to get in touch with Henry in advance of her arriving to clear this with him, so she slept on the sofa the first night, which was against regulations, but Henry was very understanding about this and sorted us out with an extra room very quickly. The house was quiet and clean and the other people staying were very nice. It's ten minutes walk from the train to Manhattan.