Charlaine was an excellent host and communication was great. Charlaine left detailed information for us including brochures for our trip as well as some welcome gifts in the fridge and pantry. The location was great value for money and the apartment looked as shown in the pictures. It was everything we needed. Neighbors were friendly, the cheesesteak at the deli across the street was fantastic and Mr. Cuddles, the host cat, was great company. Thanks Charlaine!