Incredibly dissatisfied with this management team and experience. Stay away from this AirBnb and save yourself lots of trouble and headaches. See below my main problems with this rental:
- The door knob malfunctioned a Saturday night leaving my family of 10 including a senior citizen, two minors and a 6 year old stranded outside without access to the Airbnb until 3:00am approx.
- We checked out 12 days ago and they haven’t refunded my $500 deposit, they don’t even answer my requests/messages
- The kitchen walls are incredibly dirty, the dishwasher is very old, we found hair on several stored pillows and the balcony is unusable due to accumulated bird droppings
- The AirBnb is not 25 minutes away from Manhattan, it’s closer to 50 minutes to get there
- The AirBnb is in a very sketchy neighborhood, neighbors are constantly loud and no stores close by to buy groceries, beverages or snacks