My first shocking experience that stayed with me the entire 12-day stay. After a tiresome international travel, me and my family had unpleasant check-in at 8pm. The basic necessities toilet paper and soap and few others were missing and when contacted I was told to get my own and yelled at for getting the stay at cheaper price and yet expecting the amenities (go figure)in a rude tone and this was at 8.30pm when all shops were closed. And these are amenities listed in the airbnb listing! I would expect the basics if not more. No one should be treated this way. I was scared to ask anything after that.
We could not use the toilet for 12hours! until my husband went out to buy toilet paper first thing next morning.
Quite relieved when the communication got better the next day the host sent few missing supplies. Responsive rest of the stay.
Want to share my experience hoping it helps others be better prepared.
Dining table, bed, are creaky rattling, silverware/ cups(only 1) not enough for a family. Box ACs, fridge door, P door needs major fixing. ACs did work efficiently on the top floor (peak summer) and the fridge door doesn’t close properly left all our food spoiled.
We did get locked out a few times as the P door gets jammed and that scared us when it happened late at night. After a few failed attempts we panicked as it was late night though managed to get it to open after 15m. Ever since we avoided late nights.
Overall this is a beautiful house, we enjoyed the spacious accommodation. loved the neighbourhood, proximity to grove street restaurants, liberty state park. Created some wonderful memories.