This property was not as expected, and not as listed. Upon arrival, many things did not function correctly (the furnace, missing/defeated smoke alarms, broken security lock, many broken light bulbs throughout the apartment, broken towel rack, missing toilet paper holder, etc...). The apartment was not certainly not clean (dirt and hair found in the sheets, and around the base of the master toilet; food bits, dirt, and even a used band-aid on the kitchen floor). And, incredibly, we later discovered that the bed in the master bedroom actually had 9 of 14 support slats broken in two! The apartment was so cold the first night, we had to use the stovetop burners to try and add some heat to the space. The host was notified, and some things were corrected.....but the lack of cleanliness remained a problem. We shared many photos documenting these issues with the host and the airbnb management team, and after a week of back and forth, were were finally able to receive a partial refund. The airbnb Terms team was very helpful and professional in assisting us, but overall, we were extremely disappointed in the property, and are truly puzzled as to how this many things could be needing attention and the hosts be unaware of it. Although Marc responded quickly to our first contact, the teams that were sent to repair and clean only did a partial job--in fact, they left one of the beds partially stripped with the soiled bed sheets still on it, and a pillow now missing. What was meant to be a special trip to celebrate our parents' 50th anniversary turned into a uncomfortable stay in a cold, dirty, apartment on a broken bed. Luckily, they are good sports even at their age---but sadly, we cannot recommend this apartment to anyone else until further repairs and a thorough cleaning occurs. We are truly sorry to have to leave a review like this, but we wouldn't want anyone else to have the same experience we had!