Hi, my stay wasn't too bad ehh, upon check out my suitcase broke and I went to work. I mentioned the situation to him in which he stated he was okay to hold it until afterwards. Well he went to sleep or well just never responded. He said he would hold me luggage for no additional charge. After not getting responses, I contacted Airbnb not only to get a $215 charge from him and info back in regards to him being out of the country. Well from here he calls me with a not so pleasant message, he even told me to not contact him anymore..... well anywho, it has been over a week.... I still don't have my luggage and I'm just distraught.