WE WERENT WELCOMED AT ALL, WE PAYED FOR A WHOLE MONTH AND WHEN WE ENTERED THE APARTMENT AND THE FURNITURES WERE OVER USED AND THE BED WAS BROKEN. INADDITION THE KITCHEN WARDROB WAS BROKEN AND THE BATHROOM KNOB. EXTRA BED SHEETS FOR THE SOFA BED WASNT PROVIDED AND THE APARTMENT WASNT CLEANED PROPERLY. BED ROOM BLANKETS WERENT IN A BED SHEET IT WAS ONLY COVERED WITH A SHEET FOR DECORATION. THE CUSTOMER SERVICE WERENT HELPFUL AT ALL EVERY TIME WE CALLED WE WERE KEPT ON HOLD FOR MORE THAT 15 MINUTES AND SOMETIMES THEY WOULD CLOSE THE LINE WITH OUT EVEN HELPING OUT. THE STAY WASNT PLEASENT AND WASNT LUXURIOUS AT ALL.