By this means he requested a refund since the place shown in the photos is totally different, second was super dirty and third at no time does it specify that it is shared with people. I contacted the Owner and he told me to communicate with you, I separated the place for two family emergency nights and we could not stay. The attitude of the owner of the apartment was not correct, his behavior was arrogant, I did not look for a solution. I’m waiting for my money.