Terrific! I had to push my reservation back a month, and Sylwia was very prompt and flexible in allowing the change. The day I arrived I was late and missed my check in time, and she was again quick to respond and adjust so as to get me the key when I arrived. The room was tastefully furnished, and the mattress was extremely comfortable. The room and bathroom were very clean, as were the living room and kitchen. You can't go wrong here, highly recommended!