We were not able to meet Sylwia and maybe that would have helped. She did leave some instructions and responded when we emailed her about the air conditioning. The room and BR were small not big as advertized but cute and it was nice to have an umbrella left for us. The advertized airconditioning was a problem. I could tell the air came on now and then but it stayed in the 80s and higher in our room and made it difficult to sleep when there was heat advisories the few days we were there. There was no way to adjust from our room. I'm sure she will be getting that fixed. There is also some pipe that clangs and wakes you up in the night. This was our first experience with airbnb and so glad we had others that were better after that.