Overall the place is nice, and Bobby is responsive and when asked he sent over few missing items such as broom, wine glasses etc. Though as i shared with Bobby, when we went the place was very very unclean. It was tidy, but unclean. I literally took two days to clean everything myself so my family felt ok to stay. The only place which was clean, was the bathroom - i am thankful, if that was dirty we wouldnt have stayed. We took taxi our entire stay ... to go to NY and it costed be $150 daily to go and come - so keep that in mind if you are taking a taxi. If you are cooking remember to switch the exhaust on.. button is on the microwave... else u will go deaf with the smoke alarm. It went off multiple times when we just toasted some bread! I still give this 3 star, even though it was unclean and the location meant an expensive ride to NY; because the area felt safe, has a nice supermarket nearby, Bobby is mostly responsive, sofa bed is a nice place to hang and watch tv with all the streaming services. When i look, for a place i look for safe, clean and convenient... in that order... this was safe, not clean and partially convenient.