Thank goodness I have a friend in the neighborhood! Our 5th guest had to sleep there. The couch was small and hard (not a pullout) and there was no bedding or pillow for the 5th guest (two comfortable double beds, but def no room for 5 adults—advertised for 6 ppl and she knew we had 5). Only 3 bath towels were provided for the 5 of us. No hand towels or kitchen towel. Kitchen is nice, but no cups or glasses at all. Chelsea’s colleague, Juliet, always responded promptly but was not at all helpful. The instructions for check in were changed at the last minute (as was the location) and were clear, but sketchy. There was no unit number on the apartment and although it was listed in the description of THIS unit, I didn’t know ahead of time (since our unit changed) that there was no TV, no shampoo or body wash, etc.
To be fair, it was very clean, but in no way lived up to even the minimal standards for a 5 person stay. I had an Airbnb owner with me and she was appalled!