Bobby is the best host, ever!
We have a situation with our house and had to scramble to find lodging. After looking through all the suitable places, we decided on this 2 bedroom in downtown JC. But when I clicked, I mistakenly booked the "wrong" apartment, which we didn't realize until my wife got there. The place was very nice and in GREAT location, but lacks kitchen and laundry which is important for our long term stay.
I contact bobby the next day and explained the situation. He was able to work it out with us and move us to another property of his, again great location and this time, kitchen and laundry!
Bobby is also excellent with communication. He knew he had travel plans right around when we were checking in, and he let us know ahead of time and even kept track on us even while he's in flights. Minor questions I sent that I was not expecting answers till the next day, Bob was replying them pretty much in real time, late into the night. He is really on top of every.
If you're looking for a place in "Chilltown", you cannot go wrong with one of Robert's places. Just make sure you click on the "right one".