I just left a lengthy review (summary: this place was a very good value for me on a business trip to Manhattan) but there was something I wanted to add, and since I stayed a second week (technically a second stay) I'll treat this as an addendum:
There were one or two very minor things I mentioned to Zack which could have been left until after I left, but which he insisted on taking care of right away. He does other work, so he can't always be instantaneous in responding, and I was a bit annoyed at the time that he troubled himself so quickly for minor things, but I am mentioning because think this helps show others that he is very good about addressing anything that comes up.