I liked the apartment at the beginning as it was clean when we checked-in. But then we had terrible time cooking as the fire alarm triggers frequently (there is no Chimney in this apartment). The owner suggested us to tackle this by opening doors and windows (on Airbnb chat). One of the window was broken and when we tried to open it, the window fall down and the glass shattered. Thankfully it didn't hurt my pregnant wife.
The next day the owner tried to convince us that the windows in the USA are not opened upward. I checked at least 10 videos to find that was not the case. She also asked me to settle the price of glass outside of Airbnb (paying 1400$), when I asked her to use Airbnb as channel.
This is where Airbnb started collecting data from me. I created a video showing the problem with window to the husband of owner, where he also nodded clearly on the existing issue. But Airbnb anyway have now charged me (700$) for something I simply couldn't do anything.