We arrived past the check in time but was not an issue at all. We were pleasantly surprised with the welcoming pastries that were left on the counter upon our arrival. The place itself is very clean and spacious. They had everything we needed from cookware to q-tips. We even watched "Back To the Future" DVD that was provided as well. All in all a great experience with Jennifer and her family. We definitely recommend this place to anyone wanting to see NYC, New Jersey, and the surrounding areas.