Our stay was good. The location was perfect if you want to commute to NYC using PATH. We stayed for the weekend and it just about suited our needs. Street parking is free after 5 pm on weekdays and all day on weekends but you will need to hunt for a spot on busy days. The room we had was on the second floor. Smaller than I expected but it was enough for my wife and I. It does get warm at night in the small room and I had to open the window up a bit. I would say the room is perfect if you plan to spend all day out. I felt the pricing was a bit higher than I would pay for the room but I guess the location kinda justified it for me. We didn't communicate with Elizabeth much but she gave us all the instructions the day of and checkout was simple too.