Worse AirBnB experience! I've stayed at many AirBnBs over the years and this place was filthy - bloody boogers on the walls, food crumbs on diningroom table, floors, and nightstands, glitter and dirt on bedsheets, food splatter on walls, and what appeared to be pubic hairs on a night stand. I was so concerned about the potential exposure to covid and any other fluid transmission of disease.
Amgad was responsive and communicative until he wasn't, he then turned on me and accused me of harassment. For what it's worth - he took responsibility for a poor attempt at cleaning the place himself in the absence of his cleaning person, and refunded me in full. His customer service skills fell short when I stopped pandering to him and his personal problems, and voiced my own needs and the very poor position and health threat he had exposed my children and I to, during a pandemic.
Amgad made an already stressful experience, more stressful, and left me on the street clear across the country from Seattle having to figure out where to go with two children. No stand up person leaves a fellow human in my position, particularly with full knowledge his actions placed us in such a position. What was supposed to be an immersive experience in Jersey City for my children, ended up being a sterile experience at a cookie cutter hotel. We made the best of the cards dealt to us, but our trip, as we'd imagined, was ruined!