Sage was great! She was very communicative and helpful. The little studio was perfect for us. The right amount of space for a couple on a getaway. The Roku was awesome and the bed was comfy. We like more firm pillows, but it was just fine. The bathroom was cozy, and the toilet was quirky, but nothing bad. Just an interesting pump system you soon get used to. The location is perfect! Walk down the street to get coffee and breakfast. And a 5 minute drive into Downtown Asheville. We were glad we stayed in West Asheville where it was more quiet and quirky. Over all an awesome stay- and we can't wait to visit again!