Ben is great at communicating and will answer questions quickly. He also took care of additional items we needed for our large group very fast while respecting our privacy! He was super nice by allowing us some additional time to get our act together packing up and checking out after a week of making ourselves at home in the Farmhouse. Enjoyed spending time in Asheville after our son’s wedding at the Basilica and the location was great for some fun in the downtown area!