Disappointing experience.
My wife and I booked the week to celebrate our 10th anniversary. Ashlie was helpful with suggestions and was thoughtful in leaving a card, flowers and sparkling wine on our arrival. Unfortunately things went downhill from there.
One of the first messages we received warned that any noise concerns would adversely affect our review per our hosts. My wife and I are mature professionals so this was not going to be an issue on our end. We assumed that also meant it was a building with considerate tenants who would be quiet at night. Wrong.
We were woken up by the neighbor's incessantly barking dog, forced to get out of bed to engage the neighbor and get her to quiet her dog on our second night. To then have our hosts be slow to respond to our message, then fail to act on our behalf until we asked them to do so was even more frustrating. The neighbor's dog would bark repeatedly and the neighbor clearly did not take the steps that our hosts claimed would be taken to prevent further issues.
As a host, you are responsible to your guests, just as we as guests have responsibilities, and you should not need to be pushed to address this type of issue, especially when there are repeated problems, both early evening and twice late at night. This ruined any positive initial impressions we had. If guests cannot sleep without being woken up and are repeatedly disturbed late at night, it doesn't matter where the apartment is located, how lovely the soap smells, etc.