We were in Asheville for a long weekend in winter and our primary activity was Christmas at Biltmore. I knew the house was new and the pictures were great, so I had pretty high expectations walking in the door. Alexey and Elena went well beyond my expectations. It was the little touches that really wowed me. Very comfy mattresses - not too hard, not too soft. Throw blankets EVERYWHERE! A bottle of wine waiting for us upon our arrival. Plenty of trash bags, soap, shampoo, conditioner, etc ... I am so accustomed to having to bring TP, paper towels, dishwasher detergent, etc .... Everything was provided at this home. The smart TV was huge and they had a Blutooth speaker in the kitchen. There was plenty of comfortable seating and big, fluffy towels for the bathrooms. Alexey also checked in with us upon arrival to make sure everything was okay as well as during our visit. Really nice touch! This home is now on my list of top places to stay in Ashville!