I took my parents for a long weekend to Asheville and was genuinely embarrassed that the AirBnb was so disappointing. Everything felt cheap, and the value of the experience was terrible.
-Noise: we could hear everything within our own suite, but we could also hear everything happening upstairs. Every footstep, when the fan was on in the bathroom, when the water was running. I could identify the Schitt's Creek episode they were watching, and they didn't seem to be that loud.
-The couch was so uncomfortable we were not able to sit on it. It was literally springs with no cushion. I was with my parents, so we sat in their bed to watch TV, but this was not ideal. We stayed out longer than we wanted to because there was not a comfortable place for all of us to sit.
-We tried many times to adjust the thermostat since the unit was so cold. It would not adjust or stay adjusted. We were very uncomfortable and bundling up.
-The linens and pillows were not sufficient. There were no extras in the unit for when it got cold or for when we ended up needing to sit on the bed instead of the couch.
-The blinds in the front room I stayed in were broken. I was woken up by guests arriving late.
-Being asked to strip beds, do the dishes, and take out the trash when we pay a cleaning fee was surprising. I have never encountered this before, and thought it was a bit much considering the check-out time was earlier than other AirBnbs.