Communication with Joe and Janae was easy and welcoming. Upon arrival after a long day of travel we were pleasantly surprised by so many nice touches. The beds were comfy, there are lots of games and great recommendations for things to do and places to eat. We had everything we needed and more. We were there three nights, and the only improvement I can think of had our stay been longer is a microwave or toaster oven. Other than that, it exceeded our expectations.