We stayed here for 2 nights the week after Christmas. The house is easy to find, although you can drive right past it if you aren't paying attention. We typically stay at more 'private' places, but this neighborhood is pretty quiet.
Mikael came up to meet us as soon as we got there and was very friendly. The house was spotless! Very quaint but had all the necessities. He even had containers with candy and treats, as well as a bag of popcorn (and popcorn container), which we thought was a nice touch. Plenty of towels, everything you need in the kitchen, even lindor chocolates on the night stands (nice touch!!).
The beds are ultra soft! Easily the most comfortable beds we've slept on while on vacation.
Checkout was VERY easy; only a handful of cleanup items, but by far the easiest checkout we've ever had.
Highly recommend if you are looking for a quaint neighborhood house that is within a 20-minute drive of almost everything in Asheville, including Biltmore.