Andrew and Brian were very attentive and clearly take pride in making sure guest have a top-notch experience. They anticipated things that we would need during our stay (thoughtful touches like lotion, shampoo & conditioner, hair dryer, extra blankets). Andrea was great at communicating ahead of time about expectations, what was available and what we would need to bring. The house was very comfortable and we especially loved the foosball table and Ms. PacMan!