Communication was awesome, we came into town really late/early in the morning and needed a late check-in. Hostess was very helpful with hiking tips and spots. Everything was so nice and clean, extra pillows, blankets, and towels just in case. The only aspect of the listing that may not appeal to everyone is the stairs leading to-from the parking spot are a bit steep, but there is a sturdy handrail. We loved the decor of the space, quite and simple. Loved seeing all the lightening bugs off the patio at night.