Check-in was a breeze, Beth was available by phone and email to answer questions, and was very helpful in recommending a place to hike - there is so much to see and do in Asheville so her input was greatly appreciated! The apartment itself is lovely and comfortable and I felt right at home instantly, and the bed was super comfy. The apartment is within walking distance of shops and restaurants in West Asheville, and it is a very short drive to downtown.