Our first Air BnB experience and we will CERTAINLY be using the service again. Heidi made everything so easy and has placed sticky notes across the apartment letting you know how to operate things or where certain things are. Her place is perfectly placed close to downtown and close to grocery stores for late night food runs. She leaves a binder full of places to eat, things to do in Asheville, and personal reviews of all the places she lists. VERY helpful to Asheville newbies like we were. Would absolutely recommend to anyone on the fence.