We stayed here for a long weekend, and while we didn't get to meet April personally, she stayed in constant communication with us and made sure we had everything we needed, answered any and all questions, and was on top of everything. We did meet her husband in passing and he recommeded a great restaurant to us which we tried, and it did not disappoint! The place was very clean and super cozy. It was within walking distance to downtown. We made the walk once, but mostly took Uber and it was relatively cheap. (Prices were somewhat higher due to the snow and ice.) We will definitely be back to Asheville and will stay here again if available!