Lucy’s place is cosy and comfortable. The bathroom is very updated. There are little amenities around, grits, coffee, oatmeal and even an umbrella. There is a little patio with flowers where you can sit outside. Unfortunately, our time was rainy and chilly, so we didn’t get to use it. We didn’t have much contact with Lucy, but she text the code to get in and told us where to park which is enough. We didn’t have any problem with the space so there was no reason to contact her. And it was very quiet and close to whatever we wanted to do, like the Blueridge parkway and downtown.