Upon arrival around 5 pm, we immediately wanted to get ready for dinner so we could eat then go into the hot tub. We went out to check the hot tub temperature and it was at 80 degrees. We messaged the host and told them that the hot tub temp was low and they said it had been refilled and underwent servicing the day of our arrival. We tried getting in when it went around 95 degrees but it quickly dropped within 30 minutes to 85 degrees. We reluctantly got out and messaged the host that there was something wrong with the hot tub. They agreed to send someone to service it the next day.
They serviced it the next day and the hot tub once again had to warm all the way back up. This time the hot tub went to 103 degrees and kept a temperature around there. We were satisfied with this. The second day we found out about the second bathroom in the basement, because all 6 of us had been using the same bathroom for the first day and a half. This went as well as you should expect.
On our third day, we were microwaving something, and all of a sudden the microwave turned off and did not turn back on. We tried messaging the host but they never responded. We had to go the rest of our trip without the use of a microwave.
The host said they would potentially give us a partial refund for the mishaps of the house if we followed the checkout guidelines. We did what it said in our onboarding email for the house, but the host said we did not do it correctly, and then I provided them with proof that we did exactly what it said in our email.
This stay had a few minor inconveniences that some got remedied but others did not. The rest of the house was nice and decent, but our service was disappointing. The house was located in a small neighborhood about 10 minutes outside of the city. The pricing was similar to some places located closer or in the downtown area.