Silver & Shane offer very quick responses to any questions and thoughtful touches throughout the basement space. Overall it was a nice stay -- the bed is comfortable, the shower is spacious, fan & heaters are provided if needed, plus having Roku available was a nice treat. Lovely neighborhood and very close to downtown and all areas you'll want to visit. We did notice a smell right away when we walked in that was a bit unpleasant. We smelled it each time we walked in, although eventually, you become accustomed to it. It's like a damp, mildewy smell, which might just come with having a basement. This didn't affect our overall stay but since my husband and I both mentioned it right away, we thought it worth noting. We also were surprised by how much we heard directly above us, although we know the family is simply living life as normal above in the house. It can be distracting & you may want to use the earplugs provided. A fine place to stay for a regular weekend in Asheville. Thank you!