Reid was wonderful. Prior to our visit, he sent me information about the area based on what I said we wanted to do while visiting. The house is in a great neighborhood - quiet yet convenient to downtown and highway access to explore areas surrounding downtown. It was very clean and comfortable, and exactly how described. Reid reinstalled a window AC unit prior to our arrival because of warmer than normal temperatures, which was much appreciated. We hope to stay here again on future trips to Asheville.