My husband and I did not get to meet Rita, but she directed us to Jeff who was incredibly welcoming. He was able to meet us upon check-in and give us a tour of the beautiful home. It was easy to park on Elizabeth Street and the walk to downtown Asheville was a breeze. The Blue Room was large and very comfortable. We had no trouble accessing the shared bathroom. And the baked goods in the morning were delicious. I recommend staying here.