Debbie was incredibly accommodating and flexible. We had some last minute changes due to health issues and the hurricane and Debbie allowed us to transfer our reservation to Pam's parents who needed to evacuate. Her parents said, "Debbie deserves a five star rating. Her communication was excellent. Her willingness to make positive changes for us at the last moment due to unforeseen circumstances went above and beyond. Her home is located in an upscale neighborhood close to downtown. Her instructions for entry were spot on. The unit was very clean and spacious. Little touches such as spring water for coffee and many K cup choices were appreciated. On top of all that, the price was excellent. Highly recommend."