Florencia is a person that goes the extra mile. I had to cancel my reservation due to a hurricane and when I rescheduled the dates I had some trouble. Florencia came to my assistance and worked everything out for me. Even texted me to make sure my stay was comfortable. The Sunflower room was very spacious and it had a great new small refrigerator. The bathroom was upgraded with a newer vanity and lights. It was also very quiet and clean. However, we felt that the bathroom needed a few cosmetic upgrades...like newer shower curtain and floor mat. Plus the king size bed was a bit firm for us. But it was very solid on a good frame. However, everything else was just as it was described in the write up.