Michael responds VERY quickly, and if you have friends/relatives who also need a place to stay, will access a network of other super hosts to find a nice, economical place for them. He is very kind and considerate. The place is comfortable with a bit of a "hippy" vibe. Love the private balcony, full-sized refrigerator, sink-top built in water filter, full-sized coffee maker (and stocked coffee), small toaster oven, microwave, and cleaning supplies. Nice that the bedroom is separate from the living area. They even provided a small container of liquid creamer for coffee. Coding the keyless entry to the last 4 digits of your cell phone number is a great idea. Nice that they provided an Amazon firestick for Netflix. Loved that they were pet friendly. Easy to see why he is a superhost!