Our hosts were very proactive with communication about our reservation and check-in protocols as we got closer to our arrival. We never had any problems but reached out to them as a "heads up" about an issue and got a response very quickly. I felt very comfortable and safe there, and the space and amenities were wonderful. We had our own itinerary but really appreciated that they had a printed resource guide for the house and local recommendations as well as a shared link soon after our check-in. I would absolutely stay here again!