My girlfriend and I met Susan when we arrived Friday evening. She was very welcoming, and her apartment / finished basement was exactly as described: very neat and clean. There was a bottle of wine waiting for us in the kitchen when we walked in which was a nice surprise. The bed was also a nice surprise since it was so comfortable. The location was perfect. Her home is less than 5 minutes away from the Biltmore Village and about 10 minutes away from the heart of downtown Asheville (driving). We would stay here again for another weekend getaway.