Jonathan is extremely responsive and very helpful. Eager to make sure you have everything you need. He was very attentive and had a quick response time when I needed fresh sheets. The building is very old, is a fun stay but can be a confusing layout with all the hallway and stairwell doors especially coming from the back entrance. Also be aware that if you need multiple cars while staying here only one car can stay in the free lot behind the building and any other cars will need to find other (most likely paid) parking. Nice bench by the bay window with a nearby table which I used to work remotely for a few days and it was very pleasant. Also very very walkable to downtown but as I was a woman traveling alone for a few nights I personally was a bit hesitant to leave after dark. Although I’m sure I was being overly cautious and it would have been perfectly fine!