Don't tell her you will be later than check in if you're not sure; we did, and when traffic wasn't as bad as anticipated and we showed up shortly after 4, Chrystal was cleaning the house in her pajamas because she didn't think we would be there until 5. Besides having to wait 30 minutes to check in, the house is nice. It's cute. There's a lot of rules posted throughout the house on sticky notes which is understandable but also really takes away from feeling "at home" or comfortable for fear of accidentally forgetting one of the posted rules. The noise machine for night time was a nice touch.