Communication was good before and after booking. In fact after answering a question I had, I received an email inviting me to book. Location is central to lots of things in Asheville. The inside was nice and clean and accurately portrayed in pictures. However I will have to agree with a guest review from March that the entrance to the Airbnb is a bit precarious. You have to walk down a steep hill beside the residence to get to the Airbnb guest entrance. The railing is falling apart and has nails sticking out of it, the lighting is almost nonexistent (had to use our phone flashlights for footing when coming back in at night), and the ground is dirt and rocks when dry and muddy and slick when wet (it did rain while we were there). Dragging luggage in and out was not easy. Landscaping does appear to have been started but only in the front of the house which does not address the entrance to the Airbnb. I would recommend staying here after the lighting/railing/stairs to the airbnb entrance are addressed. Full disclosure,one of the stainless steel knives from the kitchenette did accidentally get put in a piece of Tupperware I had brought with me. When I got home and realized that I mailed it back to the owners. Hope this review does not put the owners on the defensive but instead makes them and guests aware of some safety issues.