Five star is absolutely right. Definitely has the Wow factor the moment you walk in. Perfect location downtown; walk to everything; we only got in the car to go to Biltmore. Beautifully decorated, spotlessly clean. We had originally booked this Asheville getaway at the Grove Park, and are delighted we switched--twice the luxury at half the price, and a much better location for seeing Asheville. Do not even think twice about this place, "book now"!