Suzanne was responsive and welcoming, reaching out first to engage in conversation about check-in times and details. The location is convenient and very quiet. I was surprised to find that this is a basement and *does* have a musty smell to it as such. The towels and bedding all looked clean but I found hair in the shower prior to using it and there is a hole in the ceiling above the shower that has been haphazardly covered with a curtain. Overall, I did not feel that the amount I paid for this space was adequately priced. I know some of these things matter less to others so I hope this simply helps people make a choice that is in their best interest.