Although I was unable to stay at Jennifer's place due to a sudden water break that resulted in no running water at the Airbb & her own home, Jennifer did everything she could to help me transition to a immediate new location. She allowed to come before the usual check-in to avoid waiting in my previous hotel's lobby, and use the Airbb's space and wifi to relax and find a new hotel in the area. Being without a car on my solo trip with my dog, Jennifer drove my dog and I to our hotel - something she did not have to do! Additionally, we had stayed in touch the next day and she picked me up at the hotel and drove me to the grocery store quickly, even after we had departed ways the previous day. Next time I come to Asheville I will 100% rebook this and enjoy it to the fullest! :)