Bruce is very easy to reach and responsive. The condo is beautiful. Spacious, high ceilings, brand new, comfy beds and bedding, pretty bathrooms and showers, fully equipped kitchen with lots of nice extras, instructions on how to work most things, luxury decor, close to town, provided maps of Asheville, includes parking space. Had some issues with noise from a ceiling fan, which may be more of a condo building issue than specific to this unit, which Bruce is looking into. Also, awoken by outside noise, as there is a large homeless population.