The host was responsive and kept in touch throughout the day to see if we got in ok. The house is in a safe neighborhood. The house itself was nice but we would have really appreciated clean shower curtains and towels in the bathroom. I didn't realize until after I showered there weren't any bath towels anywhere on the downstairs floor and had to dry off with an already used when we arrived hand towel. There were a lot of dust issues throughout the house which caused non stop sneezing during our stay. The coffee maker leaks which happens with older machines. The backyard was wonderful but we passed on getting in to the hot tub for it smelled of mold when we opened it. Honestly felt a bit slighted giving this host $175.00 cleaning fee when the house wasn't cleaned for us. The kitchen was clean so there was that. The bed linens were clean. We left with taking out garbage and putting towels in washer and wiped everything down. We did forget to throw out a couple leftovers in the fridge. Sorry about that. Overall experience we would not be back sadly. We really wanted to love this place for we go to Asheville quite often for my daughter's wedding planning.