our stay was great once we made it in. we couldn't get in the first night because of a doorknob issue, and our host didn't answer repeated calls. it was late and she was without service. they were super apologetic and reimbursed us for the night and cleaning fee but we still had to pay an extra $300 for a last min hotel room :( bummer start to the trip but they didn't know or want it to happen, it was an honest mistake.