Kelly and John were wonderful hosts, they showed us the ropes when we got there and gave us some great tips, had water and coffee there for us. The rooms were comfortable and clean and we were in good access to Biltmore Village. I for some reason was under the impression it was in the heart of the village, although it was very close it's a 2-3 block steep hill coming back up and we had some so we ended up driving down to the village, otherwise it was great!