Micha was very accessible and easy to get in touch with if we needed to. Check in and out was a breeze. I have always hesitated to share a house in an AirBNB but this is very private with your own entrance, bedrooms and bathroom. Very clean, beautiful old house in a walkable area of downtown Asheville. We parked the car and never used it again until we left town. (Be prepared for some hills, it IS the mountains!) Nice touches for our time there including coffee, beer, snacks, and flowers. Micha communicates well and the house was everything we expected it to be.