Florencia was quick to respond to any messages I sent to her. The room was very clean and had thoughtful touches such as tea and water and snacks. There was also a microwave and mini fridge in the room. It was easy to check in and out. The location was centrally located and there was a bus stop about a half a mile away that I used while I was there. It was in a quiet neighborhood close to everything but tucked away enough to be nice and quiet at the same time. The bed was also very comfortable. There was a desk and chair to use a laptop if you have one.