You can expect an immaculate apartment with nice little touches (welcome basket with snacks, a fridge full of beverages and bathroom amenities that you always seem to forget while traveling) that make you feel right at home. Kelly's description of the apartment, how to get to it and what to expect as far as hearing steps from upstairs is all exactly on point. I personally do not see it as a negative as I am an easy and deep sleeper, but while awake you can hear light footsteps above. Kelly does provide a noise machine to help try to compensate and it worked well! Kelly and her husband, Michael were extremely considerate and responsive throughout our stay. Would definitely stay here again.