I didn't actually have the opportunity to stay with Bill and Linda due to some unforeseen circumstances. They were not only understanding (they took the initiative to ensure I got a refund even though I cancelled with them at the last minute) but also helpful. They responded to me immediately to see if I needed help, and to offer me some brownies for the road. I can only imagine that having stayed with them would be just as wonderful and surprisingly pleasant as not getting to stay with them.