Very friendly and personable! Great recommendations for local eateries. I love pets and it was such a joy to have her dog and cat around! (But they stay out of the guest room when you shut the door.) I felt almost like I was staying with family even though I've never met them before! So welcoming. The bedside water pitcher and glass was a very nice touch as well. Located close enough to downtown for convenience, but still far enough away that it's quiet and peaceful at night!