The hosts were great! They were very accommodating and were VERY quick with their responses. This house is 15 minutes from downtown Asheville and we loved having the whole home. The house was a little dirty upon arrival, but nothing major. One big issue was the smell of the water at the property. Their softener was out and the smell was very pungent. Even after the property manager fixed the water there was still a bad smell. The bathrooms smelled like mildew and I used the filtered water from the refrigerator to brush my teeth.