Michelle is a pleasure, she was very welcoming and communicative and was there to meet us on arrival. She took the time to show us maps she has printed for walking, complete with lots of suggestions for things to do and places to eat. The space was clean and comfortable and just as pictured. The location is great with its close proximity to dowtown and the arts district. The space is wonderfully private mostly, with a curtain hanging between the rental space and the rest of the basement. We were really surprised to be wakened in the middle of the night by lights and the door being opened and closed by someone passing through our space to move between the garage and the rest of the basement (we think). We thought someone was coming right into our room, and we would have appreciated a lot more discretion at that time of night.