Caroline was very clear in all of her communications. We were able to locate, park, and enter the premises easily. Everything was very neatly laid out. We were able to enjoy all of the amenities. There were many unique touches that really made the stay special. The bed was very comfortable. The shower was amazing. I was incredibly thankful for the vanity table set up. I miss my lighted mirror when I travel, I was very excited to see one was provided. I would highly recommend this place!