Getting into and out of this downtown loft was easy with Mellissa's instructions. The location is amazing, right in the middle of downtown, with great restaurants, coffee shops and bars literally right outside the door. My wife and I have stayed in Asheville many times, but the value of this loft in this location is really unbeatable. The place itself is lovely and quite comfortable, and parking in the public deck across the street is not too expensive, just $10 a day. Being downtown means dealing with a bit of street noise, but it's well worth it. We didn't meet Mellissa in person, but she texted us to make sure we had everything we needed and checked in a couple of times over the three nights we stayed in her place. Great value in one of my favorite cities on the planet.