Our stay in this home was disappointing. The space was well renovated and decorated, clean, and the hosts prepared a welcome gift. It’s obvious the hosts care about guest experience and even gave recommendations for restaurants. However the space has another rental space above it and though the add warns of hearing footsteps we were not prepared for the noise level that can be heard. It was very uncomfortable to hear pounding footsteps, doors creaking open, and the voices of every conversation.
The hosts communicated at first and tried to accommodate by talking to the guests upstairs but when we decided we needed to leave early all communication from the hosts stopped. We were unhappy with the handling and resolution of the issue.