Robert communicated with us from the start and supplied all the necessary details to insure our check in and stay at Griffin's Lair went smoothly. Although we did not meet in person, he made himself available and there were no questions that went unanswered. His Welcome Packet was clear and concise and came with many great suggestions. The apartment is perfectly situated near the entrance to the Biltmore Estate and Biltmore Village. It is walking distance from restaurants, bars, coffee, and even a 24 hour convenience store. There is onsite parking and easy access to all things Asheville!! The apartment is private and absolutely beautiful! The photos are accurate and yet to see it in person is even more impressive. It is clean, well cared for and in impeccable condition. The amenities were all in working order and we enjoyed the use of the kitchen, washer/dryer, Apple TV, WiFi access etc. We had an unforgettable week in Asheville and our stay at this location only added to our memories. I recommend Griffin's Lair without hesitation.