Shari and Spencer did a wonderful job making us feel right at home in Forest Hill Bungalow. It was more than we could have hoped for! We got the entire upstairs apartment to ourselves, complete with an adorable yet useful kitchen, TV area, bathroom, and a cozy bedroom. Everything was clean and welcoming. The bathroom was a little tight, but luckily neither of us are very tall so it was fine. The house itself seemed like a semi-renovated older home, giving it charm (original hardwood floors, I suspect!). The country chic decor was also modern yet "homey" feeling. Shari did a great job letting us know how to get in touch with them if we needed anything, and also had helpful tips/instructions on the fridge. It had all the essentials - hot water, A/C and heat, Wi-fi, bathroom towels, extra blankets, even coffee and tea! Water, cream for the coffee, and even wine was provided in the fridge. Shari and Spencer also wrote us a little welcome card and left it on the kitchen table. Even though we never met them in person, we felt like we knew Shari and Spencer from the little touches they took the time to add to the experience. Their family in the actual home downstairs was apparent (family cat greeted us in the front yard, kids toys in the backyard) but never noisy or disturbing in any way. Parking in our own driveway was so convenient and accommodating. We didn't mind walking up the outdoor steps to get up to the apartment. The neighborhood was lovely, quiet, and we felt safe there. The house was close to all of the things we came to Asheville to see, such as downtown and Biltmore. We liked it so much that we would have stayed longer if we had not already made other plans. Highly recommended!