The host Rebecca was very nice and accommodating. She quickly answered any concerns we texted. The house is in a great location by the river, close to the Blue Ridge Parkway and not far from downtown. We did have issues with the main TV. It was a Sharp model and didn't seem capable of handling too many apps. We could only watch Netflix. We had issues with other apps like Apple TV, Hulu, etc. The remote was slow to respond and very laggy. I would recommend to upgrade to a better TV. The area by the washer/dryer was very dark and had poor lighting so it was hard to see the dials. Also, in most Airbnb's we've been to there was soap, shampoo and conditioner. This one only had soap. Towels also smelled a bit funny and might need replacing. Aside from that, the house is very nice with plenty of seating areas by the river. It was also well stocked with kitchen essentials.