This was one of the easiest places I've ever stayed. William is a great communicator and friendly, so it was easy to ask questions and get responses. I was visiting with my brother, and we had more than enough space in both rooms. Very, very clean, and his little "store" and "bar" are the best! There were some nice touches when we first got there and felt immediately at home. Location is excellent for going downtown, and he provides a list of some awesome places to eat/drink that are nearby. Check-in and check-out were super smooth, which is something I normally stress about, but it was very easy. 11/10 recommend if you're going to stay in Asheville!!