I had a group of family/friends travel to Asheville to see snow and NC did not disappoint, but AvantStay did. I tried to reach out about the property since many of us were driving but I didn’t get a response. I was concerned about needing AWD/4WD in mountains in case it snowed (and it did)! When i finally got an answer, they told us it was not needed. Upon arrival, the driveway was literally not visible as you approached the home because it was so steep. Later it snowed, melted, and iced over. I came back to the house early and had no issues. Others arrived around 10 and slid down a portion of the driveway. We had a family with 3 small kids arrive and had to walk them in (down the steep driveway) at 1 AM, slipping/falling more than once. They salted the driveway but suggested we stay in to be safe! We found poop and a bitten oatmeal package on the kitchen counter the last day and they didn’t offer concessions or apologies. The home is beautiful but AvantStay left much to be desired.