I booked Karen’s place as a birthday present for my mom and sister to enjoy while they were in town for a concert. It was their first time using Airbnb and Karen made it extremely manageable for them! They kept saying “how much nicer it was than renting a hotel,” “they felt like they were at home,” “there’s even good coffee!” (Which is a necessity for my mom) So I’m really happy my family was taken care of, and safe, especially during snowy weather!