I agree with one of the other reviews that this may be the nicest place on the block, but don't let that deter you from staying here. There is a unique and very eclectic atmosphere in the area. You are walking distance to local breweries and restaurants (I definitely recommend Pizza Mind). The location could not be better: walking distance to many things in the neighborhood, easy access to the interstate, a short drive to Biltmore (either by interstate or surface streets), an easy drive to the Blue Ridge Parkway to explore the sites. The rooms are large and great high ceilings, the bed was extremely comfortable. Staying in he Atkinson Suite with the covered deck out back and with the afternoon and morning rains proved to be a big advantage for us to enjoy cocktails in the afternoon/evening watching the sun set over the mountains or for breakfast in the morning and watching the fog lift to once again showcase the mountains. We also appreciated the selection of wines and beers for the end of day relaxing as well as the perfect trail snacks.
The communication was excellent! When we had questions or wanted to obtain information, Darlene was extremely responsive.
If there is any negative to be said it would be that you can hear people who are staying in the other unit, but we had quite neighbors during our stay. We also met the people staying in the Bennett Suite during the first part of our stay and enjoyed their company on the back deck.
We will certainly stay here again the next time we visit Asheville.