We had a great overall stay - the pro's which are mentioned in many reviews are accurate: great safe and convenient location - close to downtown and biltmore estate, very open and clean space, plenty of parking, and responsive and friendly host. There are two things I would mention that I did not read in other reviews that would have been good to know.
1. There were some noise issues due to thin walls. While you could not hear any noise from the restaurant or businesses below thru the floors, you could hear voices thru the walls from the adjacent rental unit - which were loud enough to make out what they were saying even over the sound of our TV. This would probably be highly dependent on the guests in the adjacent unit and if they are mindful or keeping their voices down. But you can also hear the sounds of the doors opening and closing from the adjacent unit and the business below during their business hours. There is also a smoking area/bench that workers from the restaurant seem to use on smoke breaks that is right below/outside the bedroom window. You can hear their conversations very distinctly thru the walls/windows even with the windows closed. Luckily this usually stopped by 9:30pm once the restaurant was closed. This may not be an issue for some if you are out all day and get back late enough or if you are not very sensitive to noise - but just something to be aware of.
2. The bed was also pretty uncomfortable. It is sitting on 2 box springs and a platform so it is pretty high off the ground and then just too firm for us. If you have kids or if you are older, you will probably have trouble getting in and out of bed. The couch was also pretty uncomfortable as well, but probably cause it is a pull out sofa - which are never very comfortable. If the extra bed is more important to you, then you will probably not mind. But for the 2 of us coming back after a long day of hiking and exploring, we didn't really have a comfortable couch or bed to relax on.
Again, it was a nice place overall where the convenience of location and clean/open space was enough to overlook the minor inconveniences.