Ellen is very communicative. She is very quick to answer questions and give details about things if need be. She is a very accommodating host. For the price, it's an excellent value. The apartment was dimly lit so it very much felt like a basement. Also like others have stated, the place does have a basement type smell, you do share the fridge with her and you have no control over the A/C. It does feel slightly damp inside but I used the shower fan to help pull out some moisture and by the evening it was fine for me. I think for the price you pay, it what you expect. This isn't going to be like staying at the Biltmore but I would stay here again.