Jay was very thoughtful right off of the bat. He left a note as a thoughtful touch and clear directions/tips around the house. Everything was labeled so there was no confusion. He was available for us to ask questions at all times. Provided extra COVID precautions (cleaning supplies, sanitizer, masks). House was stocked with everything you could imagine! Most importantly, the house decor and set up was perfect for a bachelorette party. Hot tub was major key.