As a management company, TurnKey Vacation Rentals communicates very well. The part that is different than other Airbnb experiences is that this house is corporate managed. Most Airbnb's are managed by owners. Therefore, pride in the home was missing. There is definitely deferred maintenance and attention to detail is missing. However, the details did not deter our fun or family enjoyment. We were totally satisfied with our vacation. There were several concerns; many switches did not work or lights would turn on and off at their will, the massive refrigerator was cool, however, never cold (even after 4 days), there was a backup frig in the garage, it did not make sufficient ice for such a large frig. The AC in the second floor needs calibrating, some showers have minimal pressure, one TV did not operate as the cable outlet was broken. The dryer did not dry properly and generated error codes. None of this deterred our fun. However, when paying for a luxury home, we expected it to be in similar condition as our home.