Laura is a great host. She answered questions immediately, helping me plan a last minute trip. The property is located in close proximity to everywhere we needed to go (downtown ~ Biltmore Estate ~ Grove Park Inn). She also offered great tips about restaurants, parking, even knowing Uber prices. I love pets - it was great to see a dog on the property. I was a bit nervous as a travel companion is allergic to pets - I am happy to report there were with issues with pet allergies.