Kim is A+. Nice, accommodating, and super quick to respond. And I just love this house. You can see a review I wrote in July - we have now been to her house twice. And are headed back in October. I think that probably says it all. It is a great location and a great value and is a charming place to spend time. I read in other reviews some guests have had issues with the beds and the house being built next door. But yes, neither are perfect, but they really aren't issues either. And Kim, the location, space, charm, and value more than make up for the imperfections that any home is bound to have. Anyhow, bottom line, stay here.