We were so excited for our trip to Asheville. Unfortunately the Airbnb experience was far from what we expected. When we arrived we found spiders, crickets, and roaches throughout the house. The beds had hair and crumbs in them. There were limited towels and they were found to be crusty. We had reached out the "superhost" and were meet with very rude, confrontational, aggressive, and threatening responses and behavior. We choose to resolve the issues ourselves by washing all sheets and towels and cleaning the unit and the bugs. We had to supply our own paper towel, toilet paper, and garbage bags. I was very disappointed by lack of response from Airbnb to try and correct some of these issues that they reached out to me about and was surprised that this host has superhost status. I have stayed at a lot of Airbnb's all around the world and have always had a great experience, unfortunately this stay was far from it.