The listing seemed perfect and met our needs. Upon arrival, everything seemed clean and fine. However, soon the water was out. This meant no showers, no toilet, and no drinking water. We contacted the host, who told us the water was out in the area. We never heard from them again. Without water, we had to search for it and change our plans. The host made no effort to bring us even a small amount of water to flush the toilet or do basic tasks. A few bottles of water would have made a big difference and earned a 10-star review. We asked for a refund due to the lack of water. The host initially offered $50, but after we sent an email outlining the issue, they sent another $50. We contacted Airbnb, who told us they could have fully refunded us and found alternative accommodations if we had contacted them during the stay. They ended up refunding about $29 to cover some fees. Overall, the place was great but the lack of water and communication made it a bust for us.