My husband and I had a great experience. Karen was quick to respond, helpful and thoughtful. This lodging is exeptional. It is larger than it appears in the photos, private, very clean, restful and refreshing. The separate sitting room was really nice for my early morning quiet times while the hubby snored. Karen also sets up and cleans up your coffee, tea, cream, and continental breakfast. Awesome! We felt well taken care of without being intruded upon.