I had to contact customer service on my drive because Nina had not responded to my question in over four hours, the inquiry would have maybe made me head back home. She responded once I called Airbnb. We do not control the thermostat, so one evening I was cold and no extra blankets are provided. I did mention this issue to her. Also, be sure to bring your chargers, she also has no end tables by the bed.
I almost did not write this review, until I went to book another stay and noticed after I sent her my checkout message she had messaged me. She said the cleaner heard my dog in the unit still. Well!! The cleaner either was at the wrong unit or heard the dogs next door!! There were three dogs that barked at anything and kept me up at all hours. Should be a limit to the number of dogs. The location is great, though I was very cautious in the evenings as it is in a darker secluded area compared to the hustle and bustle downtown. Next time I will spend extra money to stay at a nicer spot.