We rented the house looking to make beautiful memories with our children and that’s exactly what we got. Even before arriving at the house Christine was already making accommodations to make this Christmas amazing. The house was decorated with Christmas spirit including a live tree with lights and decorations and a plate for Santa’s cookies! On Christmas Eve the heating system was not working to its full capacity. We called Christine and within minutes we had a call back. She made sure that we were comfortable and got the heating system fixed despite it being a holiday. She went above and beyond to make sure that we were comfortable and enjoying our stay. We will definitely be back for future trips.