Pros: home is large and spacious, plenty of bathrooms, large kitchen + not far from Asheville.
Cons:
- Driveway. It's steep, narrow and lots of pot holes. It was dicey in our 15 passenger van. Would not recommend in the snow or in vehicle with low clearance
- All windows were open upon arrival making the house a freezing 40 degrees
- there was no guest book for info on the house (like when you're trying to get the heat on)
- no cooking oil or baking sheets in the house
- fireplace did not work
- found leak in basement that had been going for a while. they were quick to send someone out, but the communication around it was poor: We went to dinner to get warm and assumed they would let us know when it was fixed or an apology or something to make us feel better
- one of our group found a bug in his bed
- no offer for compensation for the above or effort to make sure we were happy. Customer Service matters
Overall it was not easy or welcoming and we would not stay here again.