Eleanor and Gary were both very attentive to us and we could tell they wanted to make our stay perfect. The unit was exactly as pictured and we were very happy with the accommodations. It was extremely clean and immaculate. The bed was very comfortable and the plush fluffy towels in the bathroom were wonderful. The huge shower was a nice treat. We appreciated the small touches like the Airscape canister that keeps the coffee pods fresh. We also liked all the Trader Joe's soaps and shampoo. There was nothing lacking. We found our way around and thoroughly enjoyed the many great restaurants that were close by. We would return if we visit the Asheville area again