Rita was extremely easy to communicate with as was Jeff. The home is lovely and the bed is also very comfortable!!! We were made to feel right at home as soon as we arrived. Due to a plane delay and lost baggage we arrived quite late but when I communicated this to Jeff, he was extremely gracious and welcoming and was even waiting up for us to help us settle in. I would definitely stay here again. The home is in a beautiful neighborhood and is close to downtown. Overall, a great experience!