Norma was ready for us to check in when we got there. Her husband and their puppy Casper met us in the driveway! They were both very sweet. The room was extremely comfortable with multiple blankets in case we got cold. The tea and water heater provided were great! Whenever we come to Asheville again, I would definitely want to stay again. They are a perfect distance from downtown and right off of the Blue Ridge Parkway.