Check-in/check-out were super easy. Plenty of (free!) parking at the building. Nina emailed several times to make sure we were doing OK (we were!). Pros: the apartment was clean, and easy walking to downtown restaurants and shops. Nina provided some K-cup pods for our stay, which is always nice! This is a great spot if you enjoy being near downtown Asheville and enjoy late evening activities. Cons: As other guests have said, the stairwell is noisy and busy with night owls.