It's a good place. We didn't see the hosts much as they were on vacation until the evening of the last day... they seemed friendly enough. They have a dog which is friendly and two small children... they mostly stay upstairs.
The room is downstairs, entry is at the back of the property. The biggest issue for me was the location of the main light switch which was on wall of the top bunk... so hard to reach, and i had to get the kids to turn it on/off... another small issue is that the bathroom door doesn't latch without pushing on it. The path to the room are some stepping stones that rock a little, so may be hard for someone not sure footed...they just need bedding in, so maybe they've handled that. Its a great location, clean, and good value... they seem good hosts, and accommodating.... and if your looking for a room for you and kids then it's a great deal.
My phone is AT&T and the service in the basement was "no Service" , but that wasn't that uncommon in other area's over ashville when down in valleys.