Amber was excellent at communicating with us via airbnb portal and ensuring we had access to enter home in time and also following up to ensure everything was ok with our stay. The house was very clean and just as the pictures show. The location is great... very close to Haywood rd so you can just wander into West Asheville and enjoy the restaurants and shops etc. The only downsides were the house was a little musty (which we only noticed once first arriving) and the mattress in the small bedroom was a bit hard.