We arrived to a smiling, friendly lady who was happy to show us to the apartment. After indicating where everything was in the apartment and telling us about the local eateries and places to visit, she left us to relax. She made it clear that she was available for any need or question we might have. The room is exactly as described in the photos...though bigger than we thought. Very well lit and comfortable with it's own air/heat unit. We enjoyed our two days here and would have enjoyed it longer if we were not scheduled elsewhere.