We stayed here for Thanksgiving in order to be close to other family members in Asheville. This place exceeded our expectations in spaciousness. we inquired about an item we would like to have ..a fan and he was very prompt to deliver. He was so easy to communicate with. Very responsive. The bathroom floors were heated and master is enormous. If I had to find one thing to improve on it would be the kitchen cabinets need to be purged and cleaned. Otherwise a gem with a great host!!! We will stay agin for sure!!!