On the day of our trip, Zak sent us complete and helpful instructions for getting into the house. Once there, a packet of information gave great tips about the neighborhood and house amenities. The place is great--it's clean, well-maintained, and very comfortable. Of course, we especially enjoyed the fabulous double shower and ENORMOUS tub. I think this will be our go-to spot for visits to Asheville. Thanks again to Zak for making sure we had a seamless, easy, comfortable experience!