Natalie was warm and welcoming, but unfortunately we ended our reservation after staying one night (of an expected four) at her place. When we booked, the place was listed as an "entire home" but upon arrival we found that we were staying in a single room. There was also a cat in Natalie's home and I'm very allergic to cats. Natalie's home is eclectic and colorful and is located near downtown Asheville. It did not meet our expectations, but may work for others.