Daniel was very nice and responded quickly to any questions I had. He was also very flexible with our check-in time and didn't mind that we needed to arrive late in the evening. To get to the apartment, you enter through the gated community of Lutheridge, which is a camp and conference center. It was beautiful, wooded, and very quiet. The apartment was locked/unlocked by entering a code on the door, which was awesome because we didn't have to keep up with any keys. The apartment is well represented by the photos, but it's even nicer in person, in my opinion. It was super clean and well decorated. It was not cluttered at all and we had all the amenities we needed including towels, sheets, blankets, Wi-Fi, Netflix/Hulu and more. It was wonderful. I would definitely love to stay here again.