Our co-host Danielle was absolutely wonderful in responding to our messages prior to arriving. Once we got there, I was very impressed with the streamlined check-in with the August app and my husband and I were blown away by the accommodations. We stayed for 3 nights for my sister's wedding and our family that was staying at the swanky (and very expensive) Hyatt were jealous at the fact that this was so close to town and was impeccably designed and cleaned. The only downside I could see was that I wish we booked more nights! I would highly recommend this to anyone who would like to enjoy Asheville :-)