Our stay at Heidi's house was very nice. House was extremely clean upon entry. It's exactly as described in a nice quiet location. A short drive to downtown Asheville with no traffic going to and from. We were out for most of the day, but it was nice to be able to pull up to a private driveway when we were back for the night. Did not have to worry about finding parking then walking far to get to the room like one would at a hotel.
I did not have to reach out to Heidi at all during our stay. Didn't watch tv much or cook anything so I can't speak for that. But if you're looking for a clean house in a nice private location but close enough to downtown Asheville, this is the place for you.