I live in town, but stayed at River Row Flats during the water outage in Asheville. From the beginning, Nancy was responsive and accommodating. Check-in was a breeze. The place was spotless and nicely/minimally decorated (no weird tchotske stuff), and it was well-equipped. Location is as advertised: New Belgium is across the street, and the restaurants and galleries in Ricer Arts was a 10-min walk. The best part? Checking out was extremely straightforward; didn't have to do chores or anything like that. Great value and highly recommend for an Asheville stay.