Patti was very accommodating and was extremely willing to help us get settled into our room. She showed us around the house also in case we wanted to use the kitchen or laundry room. It is a multiple unit home that has a communal bathroom across the hall (shared with ~5 other rooms I think). Nothing was too stellar about the room itself besides the location to downtown Asheville. For us this was great! The only reason we came back to the room was to change/get ready for the night and sleep. We walked around and explored the city- tried numerous restaurants and bars. Food and beer in Asheville is not scarce! This house is directly across from Wicked Weed which is an excellent restaurant and bar. It is also next door to a quaint Co-op food store that makes a delicious liquid truffle. All-in-all this place is great for the person/couple who just needs a place to stay and wants a good deal in the heart of downtown Asheville. This would not be for someone who plans on spending much time being in this house.