Stacey was very helpful from the beginning with trying to make sure that the reservation process went smoothly. She and her husband were there to let members of our party check in, even though we were running late due to weather, which was very much appreciated. The cabin was great- the three bedrooms and two bathrooms meant that we (six people) were all very comfortable. The kitchen and living areas were very nice, and we were able to cook a nice meal one of the nights and do a little baking. The hot tub was also a plus-some members of our party very much enjoyed it on the cold winter nights! The resident cats were also very friendly, and the neighborhood was very quiet, so it felt like we had the entire block to ourselves. The amenities of the cabin were just right: clean linens, towels, and toiletries that were at our disposal made us feel perfectly at home. Downtown Asheville being within a 10 minute drive was great, too! Overall we loved staying here!