The stay at this place was the worst stay of my entire life. Rude behavior right off the bat, Airbnb was not very responsive either since I had already made the payment. Since payment cannot be refunded, these guys can be as rude and unaccommodating as possible.
I have stayed at hundreds of places but the experience with these guys was absolutely terrible. Airbnb showed 0 concern regarding my family's experience on this stay. Instead of cancelling my trip and refunding payment, they offered a $100 coupon. That just left me speechless. They acknowledged & apologized on behalf of the host and Airbnb but it was nothing but words with no actions tied to them. This will be the last time I have used Airbnb. There are better customer-centric options out there. I would definitely encourage people use those.