My husband and I never met April in person, but she left us a note on the door which was very welcoming and made our stay easy. The apartment itself is separate from the house, but you can hear others in the main house/unit next door walking around, opening doors, etc. which made it feel less private. We had great weather and the apartment was clean, but it felt dark and humid inside the apartment. (That comes with the territory of living in the basement of an older home though.) As others have mentioned, the apartment is more like a 30 minute walk to the edge of downtown. We ended up taking a $6 Uber ride from The L.O.F.T. to the apartment, since it would have taken us 30 minutes to walk home, as a point of reference. We enjoyed our stay, but we'd probably try out other places next time we're in Asheville.