The place itself is nice. It is well decorated and nicely appointed.
We, however, didn't have as great an experience as we hoped just due to some uneasyness on the locations and the surroundings. There is a community outreach center to combat homelessness directly across the street. The place has a great mission and they are doing important work, but the fact remains that starting around 7AM, 20-30 people experiencing homelessness would gather all around the property and at least 10 or 20 throughout the whole day (some sitting on the front steps of this Air BNB apartment). There were some people loudly using / yelling obscenities and some occasional loud outbursts. It made my wife feel too afraid to go for a walk with our son or to go out for a jog by herself. The other thing to note if you have kids is that 2nd bedroom with the smaller bed has a direct door to the outside. This is not a condemnation of people experiencing homelessness, anyone can go through tough times, and that does not mean that they aren't good people or are inherently going to do something bad. This is just an honest review for those parents out there thinking about staying in this location so they can decide if they feel comfortable in this environment. Also, my wife and I are not strangers to urban locations...we lived in downtown Cincinnati for 6 years and have lived in New York, LA, and Chicago. the other areas of downtown Asheville that we stayed in all seemed safe and would have been nice areas to stay. We did reach out to the host's reservationist who told us that the center helps people experiencing homelessness get back on their feet and they do not stay the night there and during the day there is always a staff person at the center. I also traded e-mails with the host who apologized that his Air BnB wasn't a fit for us and suggested that since we have kids we should consider a hotel or a more rural setting (despite my explanation that we have lived in downtown areas of big cities and medium sized cities).
All that said, if this were 5 or 10 years ago and I was a single guy, I wouldn't have had any issue. The place had everything you need, clear communication on getting in and checking out. It was clean and well appointed. I appreciated the memory foam mattress which was quite comfortable for sleeping. It had Samsung smart TVs so you can log into your Netflix or other streaming accounts. It was a short walk to some good restaurants and easy access to the highway. The parking is a little tight, but was manageable.