I did not get a chance to meet Lynn, but Jake was an amazing host! He called us to make sure that we arrived with no problems to the location as he said other guests have had their gps take them the wrong way. Everything was perfect from the coffee for us in the morning to the extra cozy bed (yup all the reviews about the bed are 100% correct) to the email we received from Jake and Lynn regarding the best places to eat and go to in Asheville. All in all I cannot wait to be back in Asheville and hopefully get a chance to stay at this wonderful home again!