We booked the room for 3 nights, but unfortunately did not end up staying here due to cleanliness. When we arrived and entered the Airbnb, the bed was unmade (clearly slept in) and covered in black dog hair, there were used towels in the bathroom and a dirty wastebasket. Initially I reached out to Tiff to see if the issue could be resolved, as I thought perhaps there had been a miscommunication with the cleaning person or the last guest. I received no response from Tiff after messaging her on the Airbnb app and calling her multiple times over several hours. It was very stressful having to find a new place last minute as well as more expensive. This was very disappointing as I had planned my trip to Asheville months in advance. If you want a clean place to stay or a responsive host, this is not it.