Natalie was very responsive in all our communications and checked in with us about how things were going along the way. The house is on at the top of a hill and has a lovely and quite private-feeling yard which a view of the mountains. Coffee was provided and creamer (byo cream). Natalie was generous in her invitation to help ourselves to condiments and we enjoyed some yummy honey from her resident bees! We appreciated that she composts and recycles. As long as you have a car, the location is great for both Asheville and West Asheville. The house is shabby-chic-- not fancy but absolutely comfortable with nice touches like a recordplayer and lots of vinyl (Herb Alpert in the morning, anyone?).