My husband and I made a last-minute trip to Asheville and booked this loft from the car on our way down. Krista and Andy we're not only quick to respond and super accommodating (even leaving us beer in the fridge to welcome us after our long drive), but the loft was amazing. It is a brand new, high-end luxury loft that they have decorated beautifully with incredibly comfortable furniture, gorgeous art and great books. The loft is magnificently appointed with high-end linens and a fully stocked kitchen, not to mention perfectly located downtown with a very reasonably-priced parking garage right across the street. We took advantage of the WiFi, washer and dryer in the unit, and our very senior dogs we're delighted there was an elevator so they didn't have to climb stairs. The building itself is pretty quiet--we heard very little noise from either the unit above or behind. The loft is one floor above College Ave, so there was the expected city street noise, but the bedroom is in the back of the loft so was never disruptive to sleeping. Krista and Andy we're great. The loft was great. I can honestly say this is the best AirBnB experience we've ever had.