After being promised a full refund multiple times and yet to have received one, I have finally had to involve AirBnB. When we arrived there was a leaking, instantaneous hot water heater. Run-off was collecting in a nasty, plastic screw box. We were there under three hours and I had to empty this box twice. Baseboard, wall and floor around the leak were covered in mold. Dripping water through the night would have kept us from sleeping. After messaging BEFORE booking to make sure the hot tub was operational, it was not. Never got above luke warm temp and had a scuzzy, yellow mold growing on the bottom of the cover and around the rim of the tub. Dog barked at us through an interior door for about fifteen minutes while we tried to eat dinner. Host was unresponsive to an insulting degree. I have never in my years of using AirBnB been treated like this by a host. I strongly urge you to stay elsewhere.