Karen went above and beyond to make sure I was comfortable and well taken care of. She called me before my arrival to find out what I'd like for breakfast, and once I got there, she checked in to see if there was anything I needed. When my outbound flight got cancelled, she was very accommodating and made sure I was taken care of.
The room was spacious and very comfortable. It was even nicer than the pictures. Her neighborhood was very peaceful and safe as well.