John is very attentive and reached out with check in instructions a day before my arrival, which I really appreciated. He was also quick to respond to any questions we had. The unit is comfortable and very clean. There are nice touches too, like a library, coffee and board games. The location is perfect. We walked into town for dinner and hung out at a brewery. I fell in love with Ashville and can't wait to return. Hopefully John's place is available!