I would rate this place 3.75 stars. Location is a few miles outside of the city and that worked for us. After arriving, the check in instructions said dont leave food in the car it could attract bears. No food in the car but had a bear walk past our window the first night and then get into our trash on the third night. The mother bear and her cub slept in the tree above the driveway.
Mountain location is very nice other than the bear.
Communication was quick.
It could have been cleaner. The bathroom had a few hairs in the shower.
The wall AC dosent cool down the entire room and get into the bedroom on warm nights. Having a fan would help with that.
Had a problem with the small dorm size fridge, owner was able to quickly help with the problem.