Shane was easy to communicate with. He kept in touch to make sure that my expectations were met. He was accommodating for our dogs. It was so nice having a pool and hot tub! My group and I spent a lot of time on the back porch grilling, dining, and taking in the scenery. The beds were very comfortable. It truly felt like a home away from home. I would stay here again and would recommend to others who want to come to Asheville.