Jeff was very easy to communicate with and prompt in his responses. The home was immaculate and tidy. There was ample towels etc and the kitchen had all that we needed. It was a nice bonus having the washer and dryer. A nice surprise was having UBS charging ports through the home. The location was good, which made it easy to reach the downtown area and the Biltmore Estate. Our party of four would definitely stay again in Jeff's Chic Retreat.