Allison did communicate well throughout the booking process, and she responded quickly to messages. However, when I discovered that the sheets smelled very strongly of men's cologne, I brought it to her attention and asked for new sheets. She insisted the sheets were clean and did not offer any others. The shower clearly had not been cleaned. There was shampoo on the wall. Aside from the cleanliness issues, this is a quiet location close to Biltmore. Maybe just bring your own bedding.