First off, PERFECT location if you plan on visiting the Biltmore. Also the location made it close to things but not right in all the traffic. It felt secluded when it honestly wasn't, which was perfect for me. Check in was easy and everything was super clean when I arrived. If you have any questions on how to work anything just look in the manual or on the table top there was Step By Step instructions for just about everything. The wifi worked great so I was able to do my online classes with no issues. The bed was pretty firm, which is how I like it. So that was another plus. It was beautifully decorated and fit well. The terrace was perfect to sit outside and I was able to watch the sunset and it was beautiful.