Don is very accommodating and his communication with me was great. His keyless entry makes check in a breeze and his instructions are very clear. The location is ideal and a couple blocks from many restaurants and everything else in downtown Asheville. There is also free parking. The apartment is small and has an unusual layout in that the living room window looks out onto the hall of apartment building. For that reason, we had the blinds closed and it made the place feel even smaller. I think that is a great, inexpensive alternative to a hotel.