This was my first time staying at a hostel, so I wasn't sure what to expect. While my name was written on a board above my bunk, I didn't realize I should have put my stuff on the bed to claim it. Instead, I put my stuff under the bed. I left for the evening and when I returned I still did not go up to the room because I didn't go on vacation to just sit inside a dorm room. Once I finally went to bed it was around 1:30 am, and someone was sleeping in my bunk. I looked at the other bottom bunk, but the curtains were drawn on that bunk as well, so I assumed someone was in it too. It was 1:30 in the morning, so it's not like I turned the lights on. I had to climb up on the top bunk. I'm over 6ft tall and rather large, so this was not something I wanted do. I was just now uncomfortable in this place, so I booked a hotel the next day. Of course I'm not going to receive a refund and now have to pay for both places.