Robin's rental was so clean and smelled great! She had some added touches like fresh flowers and detailed information for any needs/questions a guest may have! She had almost anything you could need when you are not in the comfort of your own home (blow dryer, cotton balls, first aid, shampoo, soap, coffee, fresh creamer, sugar, baggies, tea, hot chocolate, etc). She was an excellent host who obviously takes pride in what she offers her guests. She lives upstairs but we did not hear her at all the 3 days we were there! She is also very convenient. She is about 10 or so minutes from downtown and not quite 15 minutes from Biltmore. We would definitely stay here again!