John and Tripp were great. Tripp showed us around the entire inn and made sure we were comfortable and had access to whatever we needed while we were there. He checked in via text message during our stay and answered any questions we had, but still gave us our space to do as we pleased. The public bathrooms were clean and we never had to wait for one. The location was amazing, it seemed like we were a ten minute (or less) walk from anything we wanted to do downtown.