Lisa was great from the start--we texted her with our arrival time and she instructed us about how to get inside. The house was welcoming and clean with clear instructions for wifi and house rules. Coffee was well stocked too! We never crossed paths with Lisa but felt welcome and at home in her house through our whole stay. The only part to note is that her street gets very dark at night--if you are walking back from downtown, the street is very narrow and winding with few lights; you may want to take an Uber instead.