When we arrived, the apartment had not been cleaned from the previous occupants and there were no clean sheets in the apartment.
We called Leighton and she had us enter the house above the apartment to get clean sheets and put them on the bed ourselves.
Unfortunately, the person responsible for cleaning had forgotten that day.
Leighton did the right thing by refunding the fees for cleaning and the first night's stay as soon as we called her. She was kind and seemed upset that this had happened so I would hope it won't happen again.
The person (not Leighton) staying directly above the apartment watched TV at loud volumes in the evenings as late as 12:30-1:00am which was also unfortunate.
Otherwise, the space is very nice - it is decorated and furnished well. It is a good place for people with allergies or sensitivities to fragrances as there were no strong fragrances. It is also close to restaurants and about a 10 minute drive to downtown Asheville.
If the apartment had been cleaned and there wasn't excessive noise from above, we would have been very happy with our stay.