Austin was very nice and coordinated check-in well with me. He also gave great recommendations for places to eat and things to do! The home was absolutely beautiful and spotless, great interior decorating and a very nice shower with engraving-labeled soap, shampoo, and conditioner dispensers! He even brought my group fruit and pastry for us to eat, and offered to make dinner reservations upon our arrival, which was too sweet of him! Hands-down I would stay with Austin again next time I visit Asheville!