Caitlin was incredibly nice, and an excellent and quick communicator at all times. The living room is cute and it has a nice kitchen. Unfortunately, we had to leave after one night because of mold and allergy issues (she did warn us about pets often being there, and did clean well, but we were still affected too much). It's good to know that the full-size bed is great, but the queen bed is pretty old so when one person rolled over, the entire bed would shift and wake up the other. The construction is a bit funky too; however, it's definitely a great deal, so if those things aren't dealbreakers for you, then I recommend it.