This was my first time using an Airbnb. The location was very convenient for our trips downtown and also a short drive to the Biltmore. We really didn’t hang out much there because it was a quick visit. It was really a much better value than the hotels in Asheville that we looked into. Check in & out was very easy. Lockbox with the keys. Chris was easy to get in touch with . Beds were comfortable & the shower was very good. Pictures of the site are accurate and we were pleased with our stay.