Honesty is the best policy...
Between sweating our asses off, terrible communication and mattresses... it was a horrible experience.
The experience started off uncomfortable. When traveling, I don't want to have to look at my phone all day awaiting a response from the host. We had a bit of a medical urgent need to get to the airbnb and with the host not responding, it caused a challenge. Around 9 hours later, they responded.
The owners requested blinds be closed to keep heat from warming unit. When we arrived, all blinds were open and the space was scorching hot. The AC unit didn't work until 7am the morning we were leaving. It was a miserable hot time. The host never responded to calls about issue and the first time I heard from them was requesting more money upon checkout.
The pullout mattress was uncomfortable and you could feel the metal underneath. The bed was far worse. The mattress was so squishy that when two people slept in it, you were hot dogged in the middle.
The airbnb communication is run through a person that isn't the owner. They did not respond to calls or texts from us. Eventually, they responded to our airbnb messages about the wifi being incorrect.
I mentioned 4 guests in original message requesting the airbnb. On the day of checkout, I was charged for 2 extra guests. However, the host said it was $10 a person and I was charged $50...?
I left feeling uncomfortable, looked at as a dollar bill instead of a human and in desperate need for a good night of sleep.