We had a great stay! Nansi was very responsive to my messages - I think she responded within minutes of each message I sent. The space was as described and very clean. We had more than enough towels, blankets, pillows, etc. A pack n play was already set up ahead of time so that was one less thing we had to worry about packing. Great location - super close to Biltmore Village, which was our primary reason for visiting. The hosts family lives next door and were very friendly and personable the couple of times we spoke to them in passing. The only downside, and I use that word loosely, is that we didn’t have a way to heat up anything, so we ate out more that we usually do. But we found several really good restaurants within minutes of the location, so it all worked out just fine. All in all, this was a really great place and we would definitely chose to stay here again.