Nina was very responsive and accommodating for us bringing our dog and arriving a little early which we greatly appreciated. She provided easy instructions for parking and getting in the building. Free parking was nice to have although after dinner there wasn’t space to park. When we arrived the bathroom was visibly dirty which left me a little concerned for the cleanliness of the place as a whole. Nina was very responsive and offered to send the cleaner back. Very walkable area with plenty of restaurants and things nearby (Nina provided some great recommendations). Place inside and out was a little more run down than I expected from the pictures. Bed was comfortable. Was unsure how to adjust the heat and had trouble sleeping, but it was better than being too cold in the winter.