Paula is what I think of as the ideal Air BnB host:
-Good with the communication, but without going overbroad.
-Very welcoming and accommodating with good attention to detail, all the while making the whole process seem relaxed and natural.
-There if you need something, but also giving you lots of space.
And I really tested her by showing up a week earlier than she was expecting since I didn't realize I had booked the wrong nights. Once she got over the surprise of me standing on her porch at the wrong time, she invited me in and proceeded to spend at least an hour helping me change my reservation (luckily the room was available) and dealing with many technology issues, even calling Air BnB to get it all worked out. She certainly went above and beyond, remaining cheerful and pleasant the entire (sometimes frustrating) time.
The room itself is very nice with a big bathroom accessed through a side door. In spite of the wind and cold the room was warm and cozy. I really appreciated the fresh baked cookies and tangerines she had on the hall table. The house is in a great location with a 15 min walk to the River Arts District and about 10 min to the heart of downtown.
I highly recommend a stay at Paula's!