Everything was clear from beginning to end. Beth let us know exactly what we needed to know about our room before we got there, and she was even nice enough to put together an entire booklet about Asheville to help my family enrich our time by seeing what the town had to offer. We slept comfortably, as there is central air, and we got back to downtown very quickly from our room. I had a great experience, and it started with a wonderful host. Thank you!