Andrea was a great host...extremely nice and accommodating. We felt very welcome at their town home on our visit to Biltmore Estate. Our room/bathroom were very clean and very well stocked with ALL the essentials and then some. The bed was comfy, there were snacks, several different kinds of water in the fridge, a coffee maker, iron, computer station, printer, tooth brushes and even deodorant! I joked with Andrea that all we needed to bring were our clothes because almost everything else was provided if we needed it. They really go out their way to make sure that people who book with them have a great stay. I would highly recommend booking with John and Andrea if visiting the Asheville, NC area.