I booked my stay last night and was pleasantly surprised by their communication. They were able to accommodate me under short notice and communicated with me every step of the way. I loved how clean and friendly their environment is. BonPaul provides you coffee and a light breakfast in the morning. Their staff, more specifically Francesa, is so sweet! She was amazing with recommendations and knew exactly what I needed. My experience with the guests at BonPaul was lovely as well. I highly recommend their hostel if you're looking for a laid back stay in Asheville!