Maureen was friendly and quick to respond to all my inquiries! She even gave me tips for planning our trip to the Biltmore and hiking spots. (She knew things only a local would!) Her space was very clean and stylish. I appreciated the Keurig and complimentary K cups and water bottle as well as the hair dryer and “in case you forgot” box under the sink! loved our stay in Asheville- only wish we had more time!! Oh- and her place is in a cute neighborhood literally less than five minutes from downtown and the Biltmore. Highly recommend!