Kathleen and Robyn went out of there way to communicate. They also let me use an old bike which made getting to cowork in the Art District easier!
The place was mostly as advertised and based on the reviews is just fine for a weekend or so. I just happened to be there for a longer time and struggled with the WIFI a few times, the noise from the neighbors (not annoying to me, but you can hear exactly what you and your neighboring unit are talking about). Also was not a fan of the bed comfort, but I am admittedly picky about beds.