Our stay was great! We didn't meet Lisa, but Michele met us at the apartment, gave us a quick tour of the house and made sure we had the keys, directions, etc. The location was fantastic -- it's an easy 10 minute walk downtown, and we went out every night. The back porch is covered, so on the morning that it rained we made coffee and had a lovely time watching the rain. There's also a book of maps/brochures that came in very handy!