The Lower Berne Chalet has a nice cabin feel and the hosts are very communicative prior to check in. We found where we were going in the dark and parking and check in was well communicated. We were welcomed with cookies both for two and four legged guests. We really appreciated the extra touches for our dog as we have paid hefty pet fees in other locations without any amenities provided. The hosts provided blankets to cover the couch with so our dog could lounge with us, as well as dedicated towels and food and water bowls. The place also has a coffee grinder, coffee beans and a brewer, comfortable sheets and towels. We loved that we had our own little private backyard for our dog (not shared with the upper unit) and a secluded, screened patio with a view of the forest. This is all close to anything central in Asheville as well. They also left a review card to ask for how to improve which speaks a lot to how much they care about their guests having a wonderful experience.