Specially during this pandemic, a clean space is better than a fancy space. I wish i red all the reviews before checking in, the house was way too dirty, it wasn’t just a little dusty, it was nasty. Dog hair everywhere, human hair everywhere but finding hairs in the toilet, sink and tub was a bit much but ON THE BED SHEETS! they were most definitely not changed. Glad we travel with with our own. Their washer was full of wet towels, kitchen was nasty, and floors for the entire house were not clean at all. The instructions/ house rules tell you to close the shed and to not let the trash overflow…. well… shed door is broken and the trash was overflowing and smelly. The pictures are pretty outdated, fire pit on pictures looks amazing, we didn’t even want to go. Even the colors of the outdoor furniture was different so we even had doubts that it was the right house. As soonest I noticed how dirty the house was I started taking pictures and cleaning, spent 2 hours cleaning all of the spaces that we were going to use, and then I started thinking that I didn’t wat to get blamed for the broken, dirty space and animal hair; So I reached out to host to let her know which her answer was that the cleaning person didn’t do a good job “today” then her solution was to check out (at 6pm) and she will refund my entire money…. Or to refund me $50 if I stayed, felt it was a little insulting since my intention was not to get money, but to avoid getting blamed for that messy place.
If I knew I could get a place for my family to spend the night I sure would have taken the option to check out.
Again, I wish I red all the reviews prior, it looks like it is not the first time this happens and she provided the same answer and resolution, money doesn’t fix everything.
I hope I am able to upload pictures after I am done with this review.