This was our first time using air b&b and Mick set the bar very high. From our planning stage to check out he was very helpful and friendly. The place itself when we arrived was just like the pictures, but even more beautiful in person. We used the whole cabin and my children loved it. They didn't even mind not having a tv to watch on the bottom floor lol. Everything was clean and well labeled. Everything we needed was right there. Mick even made sure our 1 year old had what she needed and was safe. We look forward to being able to stay again on our next trip to Asheville.