Irma was kind, and the place was perfect. A little nook, clean and very comfortable, in a gorgeous green neighborhood. A few places to eat within 10 minutes' walk. Great base for our plans to hear music at the Grey Eagle and spend a day on the Biltmore estate. Both a few minutes' drive. We now count Irma and Nikki - her beautiful and gentle dog - as our first friends in Asheville. We'll be back. We gave communication 5 stars because it also was perfect. We just let Irma know when we were arriving. The rest was clockwork.