Location: 10/10 - no Airbnb allowed in downtown Asheville, so this is about as good as it gets. Good views, great location, close to downtown.
Cleanliness: 7/10 - was very clean, brand new. Took off some points because there were ants that took Yonder (host) a few days to fix.
Check in: 3/10 - instructions are pretty clear I guess, but maps takes you to the wrong spot and you have to download a third party app to get the wifi or door code. It’s not horrible, but it’s definitely not simple.
Communication: 3/10 - pretty slow overall, but could be worse. I took off extra points because the hot tub maintenance guy entered the house without knocking while my wife was home alone. Not acceptable. They also took several days to come take care of the ants issue.
Value: 6/10 - it’s okay. We got it on sale because it’s new, but I definitely wouldn’t pay full price for the stay. It’s very nice, and location is great. It can also sleep a lot of people, but the stay was plagued with a lot of small issues and Yonder wasn’t easy to work with.
Other: they make you sign an agreement outside of Airbnb, and I did not appreciate having to spend 30 minutes to read a several page contract. It’s a short term rental, not a lease. Also, they charged extra for “trash pickup” and did not even pick up trash during the stay.