We let Tom know we were on our way, and he met us at the house exactly on time. The house was perfect for our short stay in town, and we especially loved having a washer and dryer available, since we had been on the road for a while already. Everything about the house was just as described. Was just a bit disappointed (and slightly relieved) that we did not see any bears while there-evidently a recent guest saw 3 at once in the driveway when returning one evening. We would not hesitate to book again if we return to Asheville.