Host Dharma was extremely friendly and responsive to all inquiries prior to reserving the cottage and all questions after. The house itself is a beautiful, fairy-story stone cottage that really lives up to its online descriptions. Everything was spotless, very comfortable, in perfect working condition, and we were made to feel right at home from the start. Little touches like providing laundry soap, extra toothbrushes, shampoo, etc. were most welcome as was an extra abundant linen supply. Dharma even went the extra mile to leave some extra long cords for our computer hook-up! She checked in with us a couple times during our 2 month stay to insure that we were doing well and to ask if we needed anything. It was a perfect stay in every way - we watched fireflies and deer in the evenings and the location is convenient to wonderful West Asheville. Highly recommend this cottage.!