We had a different AirBnb booked in Asheville for the night, and 2 hours before arriving we learned that we couldn't stay due to a basement flooding. In a panic, we reached out to Amanda & Ben and they were immediately responsive and so incredibly helpful. Not to mention, they are highly conscious of all Covid-19 precautions, which is very important as my girlfriend is high risk. Our night's stay was perfect, and Amanda & Ben could not be more helpful. I'm especially grateful for their rapid response, as we were very close to not having a place to sleep for the night. Highly highly recommend!