We had a very comfortable stay. Very cool old style apartment building furnished very comfortable. This is in a great location. We were only in Asheville for 2 nights and we were able to walk to 11 breweries and walk into West Asheville. Very cool neighborhood, lots of food places, coffee shops and art galleries. Couldn't ask for much more. I didn't meet John but we texted and we had no problems getting in and making ourselves at home. Parking was about 2 blocks away. Much recommended!