Brandon and Brittany are both awesome hosts! They both reply quickly to any questions I had. The night we arrived it was late/cold/rainy/snowing and my boyfriend drove in the wrong drive way and we got stuck in the mud. I got in contact with Brandon and he immediately came out to help us out of the mud and even unlocked the door for us. They offer white noice machines to help you with privacy if you needed and had a huge binder with a bunch of ideas to do in the area. Another nice touch was Brandon had a personally written card to welcome us too! Definitely would stay here again on my next trip to Asheville! Btw, an uber ride to downtown is only $10 saves you alot of money and less stress than having to drive there and pay for parking.