The owners were absolutely amazing- which makes it extra hard for us to write an honest public review. In service of contributing to a fair and honest review system, we are sharing our honest feedback here…
We felt that the house lacked the love, thoughtfulness and cleanliness that we expected paying $550/night (which is pretty high tier for an asheville airbnb). As far as cleanliness goes, the bath mats were extremely worn and pretty soiled and we had to wash them ourselves, shower liners were stained and clearly need bleaching or replacing, living room rug had various stains, and some towels were pretty worn and bleach stained. As far as thoughtfulness goes, all the contents of the kitchen cabinets and drawers seemed pretty mish-mashed and there were things missing. For example there were 3 wine openers but no can opener. The cabinets and drawers seemed pretty disorganized and the 2 pantries were also disorganized and contained random things you might find at a garage sale (for example, a rusted crockpot). The games available were also disorganized and many of the game boxes contained pieces from other games. There were also random things that needed fixing such as a loose towel ring, outlet that wasn’t screwed into the wall, and front steps had broken tiles. And both of queen mattresses in the home were rather uncomfortable (king mattress in master was great though).
As for the positives, the land was lovely and very kid friendly. Our kiddos loved the swing, trampoline and fire pit. And the few things we reached out to the owners about (no glass dish for roasting a chicken and super dirty tub jets) were responded to and resolved immediately. The owners were lovely and very kind and response. We also loved the sunroom and toys provided and felt grateful that our kiddos had a place to play.
Overall, we didn’t feel that this airbnb was a value at the nightly rate we paid. We could have stayed closer to town for less. At the same time we really appreciated the outdoor spaces.