Everything was great as far as expectations, location, check in, etc. The main reason my wife and I booked this was for the hot tub. Got back from eating dinner in town and went to climb in and the water was cold. It was sitting at 80° (about like jumping into a swimming pool). Huge bummer. Went inside to watch TV since we couldn't sit in the hot tub, Roku didn't work. Decided just to head to bed. Next morning we enjoyed a cup of coffee and went to take our quick 5 min showers (via 7 gallons of hot water alloted) and there was no hot water. We sent a message at 8:30am and at about 9:15-9:20(within the 1 hour that they communicate) they let us know that they had a separate building we could shower in. Check-out was at 10am, we were pretty much packed up at that point and just decided to leave...not ideal. Messaged them after our stay and let them know all of the problems we encountered and they apologized for the inconvenience.