Tena saved the day! We drove from Charleston, SC... through the blizzard on Friday and arrived in Asheville at 4pm. The driveway to our hotel was so steep that we could not make it up to even check in (and there was a car already stuck in the driveway). We contacted Tena and she responded within 20 minutes. We booked her little cottage and she met us at the door. We stayed 3 nights. We were able to walk to 5-Points Diner for breakfast, thank goodness! ... All the grocery stores were closed so that was a lifesaver. Tena had a nice gentleman come over and shovel the stairs, driveway and parking pad so we could get out and explore the town. The cottage was clean and very cute. It provided everything that we needed. So nice to have met Tena. She definitely saved our trip!