Anne and Bill were very friendly and helpful. Anne was flexible with my later-than-planned arrival. The 2 rooms are spacious and comfortable, in the lower level of their lovely home. The decor inside and out was nature-inspired with many fun little "quirks". Both bed and air mattress were very comfortable and there was coffee/tea/cocoa maker in the suite as well as a 'frig stocked with bottles of cold water. A corner in the hall had lots of local info and brochures about things to do and where to eat in the Asheville area. Would definitely stay with Anne and Bill again!