House was ok. We initially booked a different house but due to the weather, it had some maintenance issues that could not be fixed in time. Therefore, this location was not exactly what we wanted. Living space was not spacious enough, and neighborhood not as private as we hosted for. But house was clean and amenities available.
Switching houses was not too much of an issue, the only problem was the refund process. I guess there was a miscommunication on the difference in prices of the two houses, which I don’t understand how, shouldn’t the prices be known to the managers? It was inconveniencing that I had to text back and forth explaining why we needed a refund, felt like begging for our own money.
we thought giving us a partial refund was a non brainer given that we paid more than the house was worth. I honestly thought that was not good business on the hosts part, a partial refund should have been something that was offered and not something I had to keep texting and asking for.