Inga and her family were very welcoming during our stay. The airbnb was actually larger than I thought it would be and it was super clean on top of that. Inga provided us with so many wonderful recommendations that led to some of my family's favorite moments while visiting Asheville. From activities that my mother (who has limited mobility) could participate in to restaurants with amazing sunset & mountains views, Inga really helped us out. I am a big vacation pre-planner but there are just some things you can't find online. :) There was great communication throughout the whole stay. The sunroom was a great place to rock in a chair during the cold mornings! :) We did not have older kids with us, but I can imagine that the playroom would be any child's dream room. We were, however, traveling with an infant and both Ingra and her husband were incredibly accommodating. We had a rough night with the baby getting used to the mountains and they were very helpful! Above and beyond for sure!! My mom really wanted to have some type of crafty encounter while we were in Asheville and let me tell you... this house was the place to be! My mom and I were taught how to make pressed leaf wax bowls and now we have a special souvenir from our mother daughter trip to the mountains.