This was my first ever Airbnb experience and it surpassed al my expectations. First gaining access was seamless - one of the points that I was probably most concerned about. The location of the loft is right in the heart of Asheville. My friend and I were having a late girls weekend so we were able to walk everywhere with lots of options for dining out. Andrew & Ashlie had also left us a lovely welcome of some organic food to get us started for the day. This is a two bed two bath loft which was perfect for my friend and I. The decor is very new, fresh, warm and welcoming. We were able to take advantage of the laundry given I had been travelling for a week by the time I reached Asheville. Both bedrooms do not have a closed ceiling. This did not bother my friend and I but something to be aware of for those that require more privacy. From a security perspective we were really impressed with the coded access to the loft. Also while we were on the ground floor to enter the building (great for hauling bags) we were in fact one floor up at the front of the loft which provided privacy when we sat out on the patio. While we never had the opportunity to meet Andrew & Ashlie in person they were literally only a text away with a couple of inquiries we had. And last but not least we just loved the organic shampoo and conditioner - smelled wonderful!