Great room and location in a nice neighborhood within minutes of food, downtown and Biltmore. Very easy checkin/out. Very comfortable bed and appreciated the decanter of water and snacks. Florencia is great with communications, quick response and done a great job on decorating the 3 rooms.
The cons:
It's very easy to hear noise coming from all parts of the house, especially adjoining bedroom. Which had a guest who made a phone call at midnight for close to 45 mins and used a tone of voice like talking in a loud restaurant as could hear her which woke me up and took hours to go back to sleep. I even knocked and asked her to please quiet down yet she didn't and loudly left soon after with no respect that 2 other guests and the family were sleeping.
I completely understand noise is difficult to control in nearby rooms and despite the multiple notes Florencia left for guests to please be quiet and be respectful of other guests. Everyone sadly wasn't raised to be respectful of others and others space.
Shared bathroom needs some cleaning of baseboards, door and areas of wall. Other guests hairs were in tub and hanging off bath.
I would of addressed the noise issue with Florencia if not in middle of night and didn't want to wake them well.
I would stay here again as very convenient for my visits and needs. Thank you Florencia 😊