Our room was clean and nicely decorated. The staff were kind and helpful. Our room had an adjoining door which may have caused noise to float through. We could hear almost everything going on in the next room. The directions given from the Airbnb app were not correct. So we used Google maps with the hotel name to find the address. It is not in Builtmore Village, but not too far away (about 10 min). The beds were the most comfortable hotel beds I’ve had in a while!