Lori was extremely communicative from day 1. I had a late check-in due to a late arrival into Asheville airport and Lori was kind enough to leave all the lights on for me so I wasn't coming to a dark house! This property is everything that is described in her listing. My only complaint is the fact that I wasn't expecting as many bugs in the area and at least once daily I walked into a cobweb. However, overall it was quaint and a super comfy bed.