Jon and Kelly take the time to include all the little things that made us feel truly comfortable. They provided extra pillows, both soft and firm. Q-tips and essential oils in the bathroom, and snacks in the kitchen. We also appreciated the games in the living room, along with the maps of the area and menus of the popular restaurants downtown. They were knowledgeable about the area and were always reachable for any questions we had. We will definitely be trying to stay with them on our next visit.