My friend and I booked this venue hoping to experience Southern hospitality. However, our experience was not anything like the majority of the reviews presented here on Airbnb.
To begin, while we arrived 15 mins earlier than check-in time (3pm), the host was not happy, even though she said the room was ready. Not a big deal by itself, however after going back and looking at reviews dating back to 2017, a few reported issues still remain unsolved despite the host’s reply stating it would be addressed once the guests at the time moved out. Issues include: bathtub not logistically set up for shower function, no locks for privacy while sleeping for the guest room, etc. This is especially a concern for my friend and I, as well as any other female guests.
The most frustrating issue revolves around the bathroom. We used the bathroom for hygiene purposes three times during our weekend stay. I want to express that we used the toilet, bathtub, and sink as intended, however weird that sounds. There was no bathroom door, no shower curtain in the bathtub. I had to squat/sit in the bathtub to rinse. During the last night of our stay, the host mentioned to us there was water leaking from the first floor ceiling while I was using the bathtub. I immediately stopped and followed the host’s direction to help inspect, but we did not notice any visible water leakages or overflow. Eventually, the host mentioned that Airbnb should have some sort of insurance to cover damages, which I am assuming she refers to the $ (Phone number hidden by Airbnb) Airbnb Host Guarantee for property damage. We were never presented with visuals of water damages during our stay.
Only after we left the next day, we were notified that my friend and I are responsible for the alleged damages. If this is true, it was only a matter of time when there will be water damage from using anything in the bathroom, regardless of who was using it. The host had also admitted to these issues, which dates back to 2017, and contrary to her posted reply, clearly had not been addressed and fixed. We had used Airbnb so many times, and this is first time we had any issues.