It was a very smooth to arrive and David is good at keeping you informed. He was called out to work the day that we were to arrive, but he text us early and gave directions and had his Mother staying at the house in case we did have any problems. The place was immaculant and quiet. It is not real sound proof, but that didn't bother us. The tub is a deep tub so it is a little higher to step into so if you have knee issues, you might have a problem getting in shower or tub. Overall we had a great experience and his dog Keeko is very sweet ( who we only saw on the front porch).