Gael was a great host! I neglected to get tickets to biltmore until the day before and she was nice enough to print them for me. There were also lots of nice little touches left for us like muffins for breakfast and snacks. There was water and soda in the fridge. The hair products in the bathroom were a great touch as well! Great place to stay and very close to New Belgium Brewery which was excellent! Less than a 10 minute Uber ride to most other places.