We did not meet our hosts face to face but they were very prompt in their correspondences, and were really acessible through texting (we texted through the two day stay, and they were very helpful). The description was fairly accurate, and the room was actually much bigger than I expected. It was comfortably carpeted and our hosts had everything set up really nicely, so it was comfortable. It was also very nice of them to leave the lights on in the driveway so that it was easier for us to get in, since we got in pretty late the first night. The neighborhood was quiet and was very close to the downtown area, so that was very convenient. Overall, if you're looking for a basic, simple stay - this definitely works. I would have to say that you are getting what you're paying for, and since it is a basement there were a few small insects that we found. It wasn't a big deal for us, but it did come as a surprise.