Overall: While the home was in a convenient location and had a good amount of space, I would not recommend staying anywhere Angie is hosting due to a lack of communication. Even though she's a SuperHost, she fell short of that bar by a mile.
Pros:
- Good value
- Plenty of space
- Easy parking
- Check-in and Check-out were easy
- Toys and children's books to use
- Nearby a few grocery stores and a decent walk to downtown or a 3-minute drive
Cons:
- Poor communication
Example 1) I sent in a reservation alteration request, and it was finally approved 78 days later.
Example 2) I asked about using the high chair and pack and play. Angie confirmed it 157 days later
Example 3) I asked about additional towels (more below), and Angie didn't acknowledge it. Instead sends generic check-out information 9 hours later.
- Unsafe - Upon arrival, we saw the pack and play was broken and not usable, so I immediately alerted Angie. She apologized and asked us not to use it. We have a 2-year-old daughter, so where is she supposed to sleep now? Not having a place for our daughter to safely sleep was a great inconvenience, and Angie didn't attempt to remedy the situation, so it defeated the whole point of staying in an Airbnb with a pack and play.
- Linens - The alteration was to add two more people to the reservation, which she accepted two days before check-in and charged an additional $78 for. You would think there would be enough towels for everyone, but there were only three bath towels for four adults and one child. We found some dirty ones in the wash and laundered them ourselves.