My husband and I loved staying at this house! It was very neat, quiet, and orderly. The inside of the house was very stylish and representative of the Asheville culture. We never got to meet Kelsianne, but she stayed in touch with us throughout the weekend and updated us on how to work the heater, boil advisories, etc. It was nice to stay in a place with no TV, but be aware that there's no microwave or coffee maker (not a problem for us). Kelsianne's guidebook was very useful, and we enjoyed being able to explore Asheville. We would definitely stay again!