Sam & Gordy were very nice, and they were very diligent and clear with communication! The room was super clean, great amenities, and decorated nicely- not to mention it smelled wonderful! My boyfriend and I felt at home, and we were able to kick back and enjoy some of the movies that they had at the place. It was very close to downtown Asheville also which was very convenient. The next time we are in town we certainly plan to visit again!