We were welcomed by a gentleman named Tripp. John was out for the day but we did see him in passing. Tripp showed us to our room and did a great job of making us feel welcoming and explaining how asheville is laid out and where things are. The room was just as shown in the pictures. The air conditoner helped to keep the room comfortable. The bed wasnt the best we ever slept on but it wasnt bad.The bathrooms were clean and there was always one open. Everyone in the house was very polite. Parking was easy right behind the building. The location is perfect for exploring downtown. Despite being directly across the street from a popular brewery and a concert venue the room was very quiet. We were able to comfortably walk to at least 10 breweries and the surrounding restaurants. Great hiking spots were only a 30 minute drive away. The Biltmore estate, which was amazing, is also a short drive away. This is definitely not luxury living but if you're just spending the night to visit asheville this is probably the most bang for your buck, we wouldn't hesitate to stay again!