The Family Launch Pad is AMAZING! We were not really sure what to expect because the pictures were kind of dark. Let me tell you this place exceeded all of our expectations. First, the location is perfect. Its about 10 minutes to downtown, right by the parkway, and 5 minutes to the Biltmore. The entire house is updated! We had 12 people (3 teens slept on pullouts & air mattress) The teens had the bonus living room all to themselves! There are 3 full bathrooms all very nicely redone! The showers were stocked with shampoo, conditioner. The kitchen had EVERYTHING we needed! Spices, pans, extra coffee, tea, and a lot more. There is a cabinet full of games! The outside table is covered so when a rain storm popped up, no biggie we could still enjoy the outdoors. We didn't hear or see anyone in the houses next to us. It feels very secluded. I have so many good things to say about this place!