Jessica was very slow to respond. Had to leave a day early and Jessica inquired as to why for a possible partial refund. She then denied the partial refund according to her policy, which she could have referenced without inquiry of my personal circumstances. Seemed like she wanted to seem empathetic when she had no intentions of doing so.
Apartment was OK but extremely cold, being located in a basement with the only means for additional heat being a small plug in heater.