Michelle was wonderful. We arrived later than planned, but Michelle arranged for us to check in even though she wasn't at home. Michelle is a great communicator and I was never in doubt of what to expect. We had everything we needed and the room and bathroom were both very neat and clean. The only unfortunate part is that because of our quick and busy stay, we were unable to meet Michelle in person. (We did however get to meet her adorable puppy who was equally as welcoming.:) )Thank you for a wonderful weekend!