Dani & Devyn & Spenser are responsive and helpful. Questions about the home and things to do in the area were answered right away, with a good level of interest and enthusiasm. They made it very easy to find and access the house. They are good at customer service.
The house is as advertised. They have it outfitted with what is needed to make yourself at home. The place is clean and maintained. The neighborhood is quiet, feels safe and is about 15 minutes from downtown Asheville.
The beds all feature freshly washed duvet covers over the comforter, which always feels better when sleeping in a bed not your own. The mattresses were ok comfortable; not the best and not the worst. The furnishings are clean and usable, with some showing their age.
The hot tub is a desired amenity, and we were disappointed it was unable to concurrently run the jets and heater.
Overall, I’d describe the place as comfortable, clean, some furniture a bit tired, well equipped, fairly convenient and well supported by kind, helpful owner/managers.