Jonathan and all of the staff we're very helpful and always there when we needed them, and quickly fixed any issues that we had. They have a lot of knowledge of the area and can recommend a place for pretty much anything you might be looking for. The location is great, can walk pretty much anywhere downtown which eliminates the hassle of parking (huge plus!). Wifi was a little slow at times, but wasn't a huge problem considering we weren't in the room all that much as we were out exploring. Overall a great stay and will hopefully be back soon!