Even though we never met her personally, Sage was a great hostess, responding to text messages almost immediately. She was able to accommodate a small special request, and also assured me there was an iron and a hair dryer available. The home was as described. It was in a nice quiet neighborhood in West Asheville, walking distance to many restaurants and music venues. The bed linens were luxurious and we slept very well. We could hear slight conversation and footsteps from upstairs, as others have mentioned, but not enough to bother us at all. The kitchen was minimally supplied with dishes and utensils, but we were out and about enough that we did no real cooking, so nothing more was needed. I'm sure Sage would have supplied whatever we asked for, if there had been a need for anything else. It was great to have a washer and dryer available. We definitely recommend this home for a casual stay.