We got a call an hour before we were supposed to arrive, which was already well after check in, to disclose a maintenance issue they had been working on all day, leaving us with no space to stay entirely. We had already been driving 12+ hours and we were offered no other space and had to cancel and find another space last minute, which went about as well as one could assume. I would have appreciated prior notice about the maintenance issue, maybe when they started to work on it, so we could have anticipated having to find something else sooner instead of having to sit in a random parking lot for two hours and find another rental.