I am Paul's wife leaving a review because Paul was not able to make the trip.
I have to say, the experience with Susan was 5 star right from the beginning. Her detailed description of her apartment was exact, and her communication was friendly and prompt. We've rented many nice properties across the country (using other rental websites), but Susan's was the cleanest by far. It's decorated in a warm and comforting manner with many of the furnishings looking brand new. And that bed is super comfy! Susan provided lots of information on how to make our stay as enjoyable as possible from things to do locally to how to operate the television remote control. She was thoughtful to provide wine, organic coffee with creamer, organic soaps, and the basics for meals such as olive oil and spices. It was above and beyond our experience with most properties.
The apartment is centrally located (though more close to West Asheville), yet it is quiet and secluded. We usually go downtown, but West Asheville is growing and was fun to explore. If you like herbs and gardening and DIY, go visit Villagers. Biscuit Head has the most amazing breakfast, and Harvest Records is great for vinyl.
This is only our second experience with Airbnb. Our first one was horrible and we didn't think we would use this site again. I'm glad our experience with Susan changed our perspective.