Family of 4 visiting Asheville for the first time. Place is ok. Location was great around 15 min drive to downtown Asheville, 35 to Pisgah, 1.5 hr to Smokeys, and 40min to Cataloochee. Communication is terrible! Before we left, I had some concerns regarding previous reviews regarding internet connection and room setup. It took 4 messages over 7 days to finally get a response. Once we arrived, I messaged asking if the fireplace worked, but never got a response during our 7-day stay. The day before checking out, we experienced internet issues, messaged Emily and never received a response. On the surface the place seemed clean, but definitely needed more attention and TLC. When laying down to go to sleep the first night the sheets and comforter in the master bdr look dingy and had a terrible odor. We had to wash all of the bedding which solved the problem. Also, there is quite a bit of trash hidden away in the cabinetry and refrigerator that have been left behind by previous guest (e.g., press on nails, old costume jewelry, expired/usedcondiment bottles). The townhouse sits on a busy road. The sound isn't bad at night, but trying to get out of the place can be a little nerve racking and take some time. Other residents or guests park out on the street which made it difficult to get our full-size SUV in/out and it would have been a real pain if we had 2 vehicles since she mentions that parking on the street isn't allowed. The price point is great though w/ having 3 bdr/bath, along with the kitchen. The place would need a little more attention and better communication for me to consider staying again.