Due to weather issues while driving to SC we contacted Michelle on short notice at 9am and were accepted for that evening within 15 minutes. The downstairs room with bath and private access was just right for us and our small dog. Michelle was very welcoming, friendly and helpful, the room was clean and the bed comfortable. We stayed on what must have been the coldest night in Asheville for years, but the room heater kept us warm. The neighborhood is quiet and not far from downtown and the River Arts district. Parking is on the street, but there was no problem and traffic was light throughout the night (ie, we didn't hear it). We would be happy to stay with Michelle on another trip.