Our stay was so short (only 1 night) that we never got to meet Wren. However, the check in procedure and house expectations were clearly communicated beforehand. We checked in and out with no problem. The place was one of the cleanest homes we’ve ever been to and the whole place seemed very clean and smelled good.
A couple of things to note:
There were approximately 15 steps leading up to the front door with a semi-wobbly railing so be aware of that if you have mobility issues. Wren’s house is very very clean so be mindful of that as a factor when choosing this home.