We were able to contact Tom just before leaving our home and then again when we were 30 minutes away to coordinate our arrival at his cottage. We arrived a little earlier than expected and Tom had unlocked the door in advance of our arrival. The property is in a very safe, quiet neighborhood just 10 minutes from UNC Asheville and from downtown. Tom arrived right at the expected time and gave us a brief tour of his well-equipped, lovely cottage. Tom had a full closet of brochures on the area which were very helpful in planning our weekend. He suggested the restaurant "Homegrown" for dinner and it was excellent. He made us feel completely welcome and like the best kind of host, he provided what was needed for a comfortable stay and then left us to enjoy our weekend. Several grocery stores and restaurants were just 5 minutes away. Our son is a freshman at UNC Asheville and we hope to plan many return trips over the next few years. If it is available, we will definitely rent Tom's cottage again.