This was an amazing experience from start to finish. 1st I had an issue with the booking process (user error) John, took action and assisted in getting it corrected from his side. Then, John kept in contact so we had clarity on when and where we could enter the property. Once there we found the property to be impeccable. A lot of wonderful touches and there was not a potential issue not thought of. John had a book there that explains everything in the unit. He also had recommendations sorted by category and if they were a short drive or walking distance. We attended a concert at the U.S. Cellular Center which was 2-3 blocks away. We were able to walk to most of the things we planned on attending while in Asheville. Great little unit that was perfect for us.