I was never able to meet kitty or Annette but I still felt extremely welcomed. They try to make everything easy and comfortable for you. Loved that there is a separate entrance so you don’t feel like you’re intruding in their space and also loved access to a Keriug and mugs. It was the perfect place to have me and The other guests crash when coming home after being downtown. We encountered clawdette and she was just a wonderful cat. She loved being petted and she was super sweet! The beds are extremely comfortable! Slept amazing. Overall, such a great stay.