Anne was out of town during our visit, but she was in touch with so much advice and left so much great information and suggestions in the room that it felt like she was there. Her husband and son were very kind and accommodating during our visit as well. We had been traveling a lot and my kids really needed some down time. The kid-friendly rooms with comfy couch and cabinet full of games really made them feel at home and gave them the chance to relax. The beautiful yard and garden made it a pleasure to walk out the door and return at the end of the day as well.