Kitty was very responsive and the place was clean. It was, however, a bit lacking for price. For example, there was a "kitchenette" but no plates or knives. The door to the outside wouldn't close completely, so we were offered a 25% discount; but it actually only amounted to a 17% discount. This wouldn't have been a big deal but we had to leave our dog there, so we tied the door shut with a dog leash. Thankfully everything was fine.