Melissa and David were very good about communication. They contacted me prior to our stay, made sure we arrived without problems, and checked to see how things were going while we were there. Just the right amount of communication to be helpful without being intrusive.
The Urban Oasis was just what we expected for our short stay in Asheville, which was everything we'd hope for and more. It was very clean, pleasant and had everything we deeded to be comfortable. We spent most of our time out and about, but it was a great place to return to at the end of the day or evening.