Anne was very welcoming and greeted me when I arrived. There is a separate, walk-in entrance to the basement apartment that is easy to use. There is plenty of space, lots of amenities (coffee, tea, snacks, mini-fridge, shampoo, conditioner, lotion, etc), tons of suggestions for local exploration and the bed was sooo comfortable. Anne is very flexible with changes and accommodations. Would definitely recommend this place for get-a-way in Asheville!