This was our first Airbnb experience and it will be very hard to top. Not really knowing what to expect we were welcomed with open arms into Susan's home. It was very laid back and cozy and there was never a feeling of intrusion as some may feel even in a relative's home. The location is also a huge draw. Walking distance to all of West Asheville and less than $10 Uber to downtown. We will absolutely be back. We accidentally left a few personal items and Susan immediately notified us and offered to mail it to us. Thank you.