David's home was a quiet, quaint, beautiful place! We loved the ease of check-in, how conveniently located it was, and it was spotless! When we arrived, we were welcomed by a sound machine that had quiet birds chirping and an essential oil diffuser running--what a great touch to make us feel at home. When we communicated, the responses were quick but did seem automated and not as though we were speaking to someone. Though, our questions were generic. I'm sure if we had an actual issue or question, someone would have been there to respond :)