Smithson was a phenomenal host! We had an issue with the pullout bed and he came over immediately to try to fix it but could not. He gave us a partial refund which was unnecessary but generous. The house is wonderful. We had a great weekend playing records gathered around the large dining table. The house was exceptionally clean and well appointed. A great house for any season in the Asheville area. I really wish it had been warm enough for us to use the covered porch but the weather did not cooperate!