Tracy and Brent are exceptional hosts. This trip is both our first visit to Asheville, and our first AirBnB experience, and it could not have been any more successful. At first, we looked for a downtown hotel at the right price and with the standard number of stars for us. The only sure bet was the new Aloft. We decided to take at look at AirBnB and found Tracy and Brent, but the occupancy limit for their home was four, and we needed five. I contacted them and found out the reason was they’ve had issues with previous large groups, but decided to take a risk with us and allowed our group of five.
During the days before our trip, they responded diligently to all our requests and questions. They made great recommendations for food, live music, and places to see. They provided a local paper with lots of information and were always there to help us. When we get to the house, we were jubilant (lot’s of wow expressions from the whole group) to see that their house is quite lovely. Everything is in its place, clean, great smell, spacious, with family pictures around the house that make you feel you are staying at an old friend’s home. The house even has a “User’s Guide”. I tried connecting to their WIFI and could not figure out how. I texted them and even though they were still at work and it was a bit late in the afternoon, they replied and gave us the password. Then we found out the password was already in the User’s Guide. We brought beer, but it was not cold, we open the refrigerator, there’s cold beer, and we are welcome to help ourselves. More of these pleasant surprises continued as our stay progressed, and we then knew we had made a great decision by going with Tracy and Brent rather than with the Aloft.
I could keep going but, to summarize, this is our Asheville base of operations now. This residence is a great place at an affordable price close to downtown where you feel at home, and where a pair of caring hosts that have every intention to make your stay a memorable one are just a text message away. Tracy and Brent get an A-plus on our first AirBnB test.