Michael was very friendly and responsive while giving us our privacy. The kitchen was well appointed, the place was spacious and clean. Best of all, the location is perfect - you can walk out the door and into a beautiful forest - or you can drive three minutes and be in town. Check out the botanical gardens down the hill - they're magical. Also... a (pizza) dinner theater just down the road. All the best parts of the Asheville experience easily accessible. Looking forward to my next visit!