I wish I could give this place 5 stars. Let's start out with the pros. It is a really well done, renovated bus! My partner and I loved it! The inside was done very well, the porch was amazing, had a good view and felt isolated even though you were in someone's backyard. The fire pit and yard were beautiful too. And it was a short bike ride down the hill to everything you could want in West Asheville.
Now my partner and I just finished up 10 days in national forests and the hot tub was a huge selling point for spending $150 for a night on a rehabbed bus (I'm getting old, my body isn't what it used to be). We left the hot tub on while we went to dinner and after 5.5 hours it only warmed up 7 degrees and was luke warm. The heating element clearly wasn't functioning at 100%. When I brought this to the owner's attention, they simply said to wait longer. After another hour I told the owner it still wasn't hot and communication stopped.
The next morning I saw a prior review for the owner complaining about a similar issue on another hot tub the week before. I messaged the owner about this and she still insisted the hot tub worked fine. I'm not upset about a broken hot tub, but I am troubled that the owner found it reasonable to gaslight us about the hot tub when clearly other people had also had problems.
Because of the poor and possibly dishonest communication, the very high price considering it's a bus, and the excessive automated messages threatening all sorts of things if you don't clean up perfectly or steal a wine glass, makes me unable to recommend staying at this establishment. It's a shame because it really does have a lot of potential.