Susan gave us all the information any traveler would need -- directions to the apartment, where to park, what to expect upon arrival, guides for activities, food, breweries, surrounding area -- I could go on, but needless to say she was extremely helpful and very responsive. The apartment was beautiful, great natural light and quiet surroundings. We loved sitting on the front porch listening to the birds and enjoying the complimentary wine :) We only met Susan briefly but she gave us a dinner recommendation that ended up being the best food we had all weekend -- Smoky Park Supper Club