Michele was very welcoming and made us feel right at home. The location is a fantastic neighborhood of historic houses, and is perfect for downtown Asheville, and is next door to the Botanical Gardens. The space is nicely decorated and pleasing, and there are plenty of things for kids to do, from board games to a nice backyard. I stayed there with my husband and two children over Thanksgiving, and we were able to cook a great dinner in the kitchen. We had a great time here!