JC was available via texting prior to our arrival and ment us in the lobby upon our arrival. He showed us around the house and to our room. There was never a wait to use one of the bathrooms and shower facilities and it was obvious from the start of our stay that cleanliness was a priority throughout the day. The room was very nice and we spent several hours sitting out on the balcony, people watching and having conversation. When ever we had a question or needed anything JC was just a text away and always responded in a timely manner.