Betsy and Jake are very friendly (we briefly met them on our way out to dinner), and the apartment is very tastefully decorated. We were welcomed to their home with a sweet hand-written note, fresh flowers, snacks, water, beers and some bubbly - all of these thoughtful details made our stay great. Their guide on restaurants, things to do, etc. was very thorough and helpful. Betsy was quick to communicate. I recommend staying here if you're interested in exploring Asheville!