The truth from an experienced traveler: Patty and Jim are some of the most thoughtful, accommodating, professional and pleasant people I've encountered with traveling.
When we got there the place was clean and tidy. There were little helpful tips around like how to get the water to the hottest temperature, doggy clean up bags, a handful of brochures of fun things to do in the area. They made our stay very relaxed, as if staying with relatives but better.
The area it's in is gorgeous, there are farm animals nearby and fencing so I felt safe letting my own fur baby run around exploring.
They are very timely with their responses and even set out firewood so we could have a campfire (after we failed the first time and had to email them asking for tips)
If you're looking to visit Asheville do yourself a favor and stay at here.
The only thing that was a minor hickup was that some of the towels needed to be re-washed because of the smell they had. If that's the only problem you have during a vacation I'd say it's still a great trip.