Beth was lovely and the Athena Loft is just as welcoming and charming! My friend and I were accommodated early, although check in is in the afternoon, and the loft was cozy, private, clean, and so comfortable. Everything was provided for us, even brochures, magazines, and maps of things to do in Asheville, which definitely helped us plan our day out! The place is as delightful as it looks in the pictures, truly recommend it to anyone!