I've communicated privately with the lister, who infact is an employee of a company unknown, for quite a few weeks now. When I arrived to the listing, I discovered parking was down a steep shared drive and a property in this area is run down and boarded up. I immediately wrote to the agent because I travel nurse, and keep a great deal of gear and belongings in my car I didn't feel safe parking my car to stay. Initially Moira apologized and stated i would be refunded, and then an unknown to me telephone number began calling my phone. When I messaged asking who was calling I discovered another employee of the company who began to explain I must have driven to the wrong location. I promise I did not, and Moira later confirmed that these properties surrounding need to be cleaned up and addressed. I wasnt going to review, but feel ripped off at both the bizarre location as well as now two employees assuring me I'd receive a refund when clearly the company they work for has no intention of honoring their word. Be cautious booking because I feel both policy and who exactly determines that are extremely unclear. I never went inside the unit and cannot comment upon it.