I was driving around for 2 hours trying to find the place, and the host tells me over a phone call to keep driving and I'll find it. I had to ask residents walking around west asheville where to go and they said the place I might have been looking for was way across town. I tried opening the lock once I found the place and couldn't get it open, so I tried contacting the host about it. this is my first airbnb so I don't know the time it normally takes to get in contact with a host, but it took a while. she told me to keep trying the lock and wouldn't give very clear directions, and I ended up cutting my fingers because I couldn't get the lock to budge. the place inside was nice, and the bed was comfy. I have no complaints at all about the actual airbnb. after the lock incident she sent me "you're welcome by the way". okay, a bit rude. each night my car alarm would go off. I thought nothing of it until I heard rustling in the brush nearby and when I got inside someone was jiggling the doorknob trying to get in. I had to leave in a rush with patrol officers on the way because I did not feel safe. I left in a hurry and texted the host. the next day she texted me "I'm sorry that you think that happened to you". that's extremely rude if you ask me. the only issue I had wwith my stay was the communication.