We were unhappy with our stay. We had to wait in the car for 20 minutes for a new code because the first code they sent us expired. The bathroom had a used soap bar in shower and an empty toilet paper roll on bathroom floor. The bedroom smoke detector was covered in two layers of tape. The bedroom sheets and comforter had hair on them.
I reached out to host and asked her to contact me, response was delayed so I sent pictures.
When she finally called she said she could come peel off tape from smoke detector and return the next morning to clean bathroom. At the point I had already began washing sheets and cleaning. She stated if I checked out by 8:00 am the next morning she would refund me my stay. We were out by 6:30 am next morning and she didn't refund us are money. Airbnb refunded us 20 percent of cleaning fee and 20 percent for one night. We are out the money for airbnb and for a night in a hotel.