Brian is incredibly welcoming, friendly and organized. The space itself is beautiful (exactly as pictured) and the bedding might be the softest/most comfortable I've ever slept on! Brian has a binder put together of things to do and see in the city, was very accessible if needed for questions, and was all around a wonderful first air bob experience for me! The location couldn't have been better, with private parking and just a few blocks from the main part of downtown!