I gave 4 stars due to my room not being available at check in time. I reached out to hot & they were very responsive, however it is very frustrating when you book at a “boutique” hotel and the simple pleasures, like check in time, isn’t available. Travelling is exhausting and the last thing I wanted to do was sit in my car and wait on the hotel to be prepared. The host reached out and stared my “complimentary upgraded” room (which allegedly I was being given because my original room wasn’t ready) wasn’t ready, so the standard room was. It made zero sense whatsoever. The room was small, but had nice amenities and a very comfy bed. As long as your check in time is flexible, this was a good choice. But for me, it wasn’t.