Katie was communicative and responsive to any special requests that we had. There was a scheduling problem on the first day of of my stay, where my original booked room was not available for the first night, but Katie was able to accommodate us in another unit for the night. Once we checked into the actual unit a day later, the pictures were accurate and we had all necessities for a comfortable stay. One thing to note is that the bunk bed bedroom is not a separate bedroom, but rather needs to be accessed through another bedroom, which connects to the hallway. This is potentially something to keep in mind if privacy is a concern.
Wifi here is speedy (tested around 100Mbps) and the mattresses are pretty comfortable.
The location is great being right in downtown Bozeman! Bozeman is a lovely town and I'd definitely love to visit again.