The space was overall clean minus the throw pillows & towels having make up stains on them. The driveway wasn’t plowed well so it made getting into the house hard. The small path (only entrance) at the side of the house was not shoveled well; thick ice, which caused the person I was with to fall when we first got there, while carrying our bags in. Luckily they did not get hurt but I worry others could, where there are many people coming in & out. Some chose to walk in the deep snow because it was so bad. I communicated this issue to Katie the night I arrived & even though she responded, it did not get fixed in the next 2 days I was there. I understand they cannot control the weather, but I expected there to be someone making sure there was a safe path into the house. Also, the walls were super thin & most of the afternoon/night it was very loud. The location is near the downtown but the sidewalks are not shoveled well so walking wasn’t a great option in the winter.