Smelled like cigarette smoke? Lack of communication.
I'm sad to report that I had a poor stay with Kathy, especially reading other positive reviews. As soon as I opened the door, I was hit with a cigarette like smell. And the bathroom smelled so strong that it prevented my guest from joining me.
Kathy didn't respond to my gentle request to correct the bathroom smell. She just ignored it. And later Kathy turned off an appliance without telling me. She thought I was going to use the appliance too much when I had no such intentions. I only found out after when I asked her why it was off. While I understand her reasoning after the fact, the lack of communication really hurt the stay. I wish Kathy would have communicated her concern before rather than taking secret action. The exchange would have gone much smoother.
I ended up cancelling the stay early and found alternate accommodations.