Friendly/ chill staff. Emails were responded to in a timely manner. I felt pretty bummed about how it seems like they’re pretty strict about guests following rules (with lists of fees and/or threats of being kicked out without refund— while staff doesn’t follow posted rules themselves. There are signs all over stating very strict quiet hours 11-8am otherwise guests can be kicked out without refund. Sunday night, multiple staff members were up cackling in the kitchen past 11:57pm. Monday morning, someone was up talking continuously from 6am onwards, voice coming clear through the walls. The entire hostel is underground with A/C running full blast all day and night, so it felt like being in a fridge— if there was a way to change that inside the room- I missed it. Dirty used rag on the ground of room when checking in, food wrappers from previous guest under bed, missing pillowcase, crinkly loud plastic mattress protector on bed with thin sheets so you can really feel the plastic while turning in sleep. Probably could be adjusted with a washable padded mattress cover over the waterproof layer. Labelled and dated food in a personal container was removed from fridge and emptied or eaten—- We departed with the room key by mistake!! Staff called to collect extra fees and remind me of the “policy”— I felt annoyed and stated all of the above. Very collegey atmosphere. Very friendly and casual seeming. There is a piano. Complimentary breakfast is almost overripe bananas and peanut butter/nutella— good location. ~$150 for 2 uncomfortable nights. Would not stay again