This is managed by a company not actually hosts. You will only be able to communicate with them during normal business hours.
If you miss the message asking for your email you will not get the check in information.
We arrived around 6pm and couldn’t get into our space until the next day. We had to check into a hotel
After calling Airbnb and finally getting a hold of a young man who works for mountain home I was told he wished I would have called during business hours and that I had the wrong unit number. Hahah
Ummm that’s now how air bnb works. People travel in at all times of the day. Also, YOU were the ones that posted the wrong unit number.
I will never rent from a mountain home property again.