The location of SOBO units are great if you like to walk downtown. They are close to everything. This particular stay wasn’t what we have experienced in the past. Our checkin time should have been 3:00 p.m. but we didn’t get the code until 3:30 or 3:45 p.m. The check in time was different in two different spots so I could see the confusion but still disappointing. The bed was so squeaky we didn’t get much sleep. I believe they have a new bed on order so maybe it won’t be an issue moving forward. Cleanliness was an issue so they refunded our $100 cleaning fee but we paid over $3,000 for the week. The kitchen was dirty so we didn’t use it. Food was in the brush they supplied to clean dishes, stove top had food stuck to it, etc. The bathroom had what appeared to be toothpaste spit on some jars, dead bug, dust and grim on soap bottles half full and dusty towel bars. They agreed it was dirty and suggested I throw away the items. I did let them know and gave them some suggestions on what they should clean. They responded that they would speak with their cleaners. My hope is that the issues will be addressed for the next visitors. I’ve never had this experience at other rentals but I did enjoy the location of the unit.