We never checked in to Paul’s cottage. I rated Paul’s place with a neutral “3” just so I could step through to this point in the review process and write a note. Our flights were cancelled due to circumstances beyond our control. A storm dropped 80 inches of snow in Buffalo, NY, and all road travel was banned, the airport was closed and a state of emergency was declared. Our reservation was “not refundable”, but Paul did return the cleaning fee.