I never leave bad reviews but my family and I stayed at this AirBnB for one week and it was pretty disappointing, to say the least. We ran into quite a few inconvenience during our short stay here:
1. During the second night, we found out the door knob on the bathroom door is actually meant for a front door- meaning it can stay locked even after being opened from the inside. Unfortunately, one of my family members got us locked out because of this type of knob and we had to go a whole night without a restroom and needed to call a locksmith in the morning to open this bathroom door. He also found it strange that this type of knob was used for a bathroom and that the one key we had could not unlock it.
2. Two out of the three TVs did not work at all.
3. The master lock pad for the garage would not open the garage even though we had the correct code provided to us in the book left by the host. We couldn’t use the garage our whole stay here because of this.
4. Not only does the one key we had not unlock the bathroom- but it does not unlock the front door as well. We found this out on the third day when everyone left the air bnb and tried to get back in during the evening. We had to call yet another locksmith to unlock this door and we insisted he try to unlock it himself with the key just to make sure we weren’t making some crazy mistake. The locksmith couldn’t unlock the door with the key and told us it was most likely due to the key being “worn”. For the rest of the stay, one of us had to always be at the Airbnb so no one would get locked out again. We were only able to get into the Airbnb when we first got there because the door wasn’t locked at all.
5. It is stated in the description that there is no AC unit in this apartment, so I would highly recommend bringing or buying your own fan if you’re going to be sleeping in one of the bedrooms, they both can get unbearably hot (might just be a Summer thing).
Down $300 from calling two locksmiths and we didn’t even receive an apology after explaining to the host what had happened (The host finally responded to my initial message on the 5th after I messaged them on the 2nd- ultimately none of the problems were fixed during our stay and the host just responded saying it must be a breaker issue and that they would look into the lock issue-that was the last I heard from them for the rest of the week. Again, no apology or sympathy that we had to deal with all of this ourselves). We left ONE of the receipts from the locksmith for the host on the table. I definitely would not recommend staying here.