When we checked in, we were very pleased with the cleanliness of the home and just how nice it was! Very accommodating for four of us! Close to downtown. The one thing we were not impressed with was the lack of communication when an issue had come up. This home is listed as a PRIVATE 4 bed, 4 bedroom. We noticed a locked room upstairs, assuming it was a closet, didn't think anything of it. We started noticing noises coming from the closet, as well as someone else parked in the driveway. We figured out that there was someone staying behind that room. We finically decided to know on the door and see who was on the other side. A man opens the door and says it's an apartment and they live there. Although they caused no harm and no issues to us, we felt as though their post for this Airbnb is not accurate. It is not private if someone is living upstairs. We also felt somewhat unsafe due to them having access to our area of the Airbnb. They simply had to unlock the door and they have full access to where we were sleeping and our personal belongings. He also told us that having someone on site is a Bozeman policy. If that is correct, that should be stated on the site so visitors are aware there is someone literally staying in a room behind a locked door. When trying to contact this company with these issues, there was no action taken and you could tell the responses were automated.
As far as how the house was, it was beautiful and we had an amazing time. I would just like to know if there are other people in the home that we rented under the impression we would have it privately to ourselves.