Our stay at Payton's place was awesome. Initially we had booked another property but Payton reached out immediately to apologize and let us know that unfortunately that property wasn't available but he had another property that was more upscale and little bit more than the other. However, he would allow us to get it for the other rate. I consider that to be great customer service and communication. He went above and beyond to ensure that my family had a great time in Montana.