We were excited to stay here but there were issues. I understand it was 30 below zero outside that day which led to frozen pipes in the unit, but I would have appreciated a message advising me to make other arrangements. Instead I was surprised to find the pipes frozen and unit unheated on arrival resulting in significant inconvenience. Next time, call your guest and allow them opportunity to make alternate plans prior to arrival. Had you made the call you would have received a good review