Checked in and room was not cleaned at all. Found a dirty underwear wrapped in towel on the couch and pillow cases were all stained. Tried calling host about it and she said that the cleaner was “running late” even after 3pm check in time. Was with elderly and didn’t feel comfortable staying there. Tried reaching out to host but she was extremely disrespectful and refused to help resolve issue. Didn’t even receive refund.