Judy was Always available even before we arrived. She is very kind and smiling. As the flat is in the same house, its easy to communicate. The location is perfect and for the amount of time we spent there the space was enough. If we would have needed to cook a meal( which we never did, as there´s no stove ) it would seem a bit more hard. The couch in the living room could be refreshed, as it looks a bit worn-out. And for someone who prefers a larger bed, a few inches would make a difference. And, personally, i like to spray fresh scents as to make the air seem fresh.