Kris was great, very communicative and clear. We had to extend our stay a day and she was very helpful. The place is perfect for checking out Harvard or Cambridge, and it was easy enough to get over to Boston as well.
The one drawback is, if you are tall like me (6'6") the apartment/bathroom/stairway isn't designed for you at all. It was doable for me, but barely. I don't fault Kris at all for this, but wanted to point it out for anyone my height or above!