Shallu has been very responsible to our stay. The apartment is at an excellent location with easy access to the T and good grocery stores. The neighborhood is quiet, too. When we arrived, the apartment was in a very good condition with a clean bathroom and cozy bedrooms. She responded very quickly to our questions and communicated very well about check-in and out. She is very kind and supportive. She made our first trip to Cambridge very enjoyable. We highly recommended this apartment!