I happened to visit during the coldest weekend of the year, well below 10F, and somehow the room heater was not working the same day! Isabel had someone come over to get it fixed. Unfortunately it couldn’t be and I was given a space heater to make up for it. But the size of it was not sufficient to heat up because of the extremely low temperatures. The next day I requested a different room and Isabel very graciously helped replace with a better space heater which made it much better the next day. She was very apologetic and made sure the issue was resolved so my stay was comfortable. Just want to commend how she was accommodating and went the extra step to resolve my issue.
Another thing is, parking within the premises was paid, which was not surprising since it’s Cambridge. And street parking needs a permit I believe. I just wish I should’ve checked on this sooner so that I could factor it in my expenses.