Excellent. This is my third or fourth AirBnb experience. They've all been great, but I think this has been the best so far. I came in to a basket with my name on it, filled with goodies and instructions. The window AC was already on---much appreciated after traveling in the summer heat with luggage. The bathroom was stocked with items for me to use...shampoo, conditioner, toothpaste, hair product, etc. The space was clean, cozy, and cute. Perfect.