Ciaran and Joanne were extremely friendly and responsive. Their apartment is located on the 3rd floor of the building. On the 1st floor is a full service bar and restaurant (An Sibin) that has a great atmosphere, and great food and drink. It was so convenient for our family to eat lunch there one day and for us parents to also sneak down for a pint on the day we arrived. The location is extremely convenient to anywhere you're looking to go while in Boston.