Erin is very helpful and provides prompt responses to questions and requests. She gave great recommendations for local amenities. Check in (and out) procedures are simple and directions easy to follow. It is 15 minutes walk from Central Square T station.
The apartment is clean, comfortable, well located, and very well equipped. We felt secure and safe. Front bedroom faces the street and is noisy. There is some daytime noise from upstairs. Overall it was a good experience and great value for money.