This place is fantastic. Mark is responsive, easygoing, and available. The private room is bright, with an extremely comfortable bed; the common area is spacious and welcoming. It was great to connect with other guests—share hellos and conversations; I loved meeting fellow travellers, then being able to retreat to my room if I wanted privacy. The kitchen is well-equipped. And the location (for me) was PERFECT: close to the subway, easy walk to the Harvard Art Museum, and a 45-minute walk (...or easy subway ride...) to the Museum of Fine Art and the Isabella Gardner Museum. I would DEFINITELY stay here again, next time I'm in Cambridge/ Boston.