Nanette and Therman were very nice and welcoming. She asked for when I would arrive and I kept and moving the time later and later and she was totally okay with it. She responds very quickly to her messages, which is also very helpful, and also gave my dad instructions on how to get to the Central Square T station when he wasn't sure how to get there. Also, she provided towels, which was helpful to my brother, who forgot his. Additionally, Therman helped us move our luggage out of their house without being asked, which made me feel very thankful. The listing is fairly accurate - it is very easy to get to their house from the Central Square T station.