Joan is an exceptional host and I would highly recommend her to future guests. Joan exhibited grace under pressure and rose to the occasion under difficult circumstances to ensure the comfort of her guest, namely me.
I was a guest with Joan during the recent heat wave in Boston (August 2022) when temperatures were in the 100s. The AC in the room stopped working during my stay. Joan scrambled and made sure a new AC was in place within 48 hours, and in the interim made other resources open to me which made sure that I was at least comfortable during this period. I would stay with Joan again the next time I am in Boston. She definitely earned her 5 stars which I am happy to bestow on her.