John is communicative and helpful, he really does try to make the stay go well. The room is clean and fine. The bathroom is clean and fine. The stay was fine until I up with mysterious bites all over my feet that were incredible itchy, and the food and medicine I put in the fridge was throw away less than one day after I put it there (in my specifically allocated space). I was not reimbursed for this disposal of my food and medicine, or the containers that were my own reusable containers which were thrown away. To be fair, after I asked John where my medicine was, he found the container in the trash and all the medicine thrown away. He washed the container and handed it back to me. I didn't keep it though, would you? after it was thrown in the trash? I appreciated the effort he went through to find and clean it, but it was not something I felt clean or safe using.