May has promptly responded to my messages and questions. Even though the check in wasn't until late afternoon, she arranged me to drop my luggage off since i arrived to the city very early in the morning. It made the walk around the city easier. It was a bit difficult to find the place at first since it wasn't obvious and the # of thr place was hidden by another #. Location is pretty good, right on the green line and pretty close to the downtown area. It is in walking distance to Harvard as well. I recommend her as a host.