Check-in was seamless, however, this Airbnb location was in Cambridge on/surrounded by streets with permit-only parking. As an out of towner with no parking permit, I asked my host where I could park and was told he would provide parking for an additional $25 fee. I obliged but was taken aback by it because this fee was NOT mentioned in the listing.
The kitchen I had was not the one pictured in the listing. It was clean, but there was NO MICROWAVE OR OVEN,
which was unusual.
Upon arrival, I noticed the light in my room was not working.
I contacted my host about it who sent a staff to fix it about 15 mins later. The staff unscrewed the fixture and left, presumably to retrieve a lightbulb or toolbox. I sat in the room and waited for him to return.
Everything I mentioned above was fine with me UNTIL I realized I had been waiting for the staff to return and fix the lightbulb for NEARLY AN HOUR.
Naturally, I was upset.
I had just completed a 3-hour commute to Boston, it was a hot Summer day, I hadn’t showered yet, and I was running out of time to prepare for the event I came to Boston for.
I asked my host where the staff went. I voiced my dissatisfaction and asked for my parking fee to be refunded, which my host grudgingly agreed to do.
Things went better after this.
The staff eventually returned before I left for dinner to fix the lights.
The room and the bathroom pictured were mine. Both were clean and the bed was comfortable. However, as noted by other guests, it was a very minimal space. There was a desk and a chair, but no television.