The power went out completely in the house and there was no drinkable water for over two days and I had to find a place to charge my devices and I had to find a place to stay for the next day. When I contacted the host to ask for a refund they only wanted to refund me 50% for one night and I was still going to have to pay the next night in full even though there was no water or power. I had to contact Airbnb to submit a claim and get a refund. Not happy how they handled the situation.