Pike's place is immaculately clean, stylish and with everything you could need for a short stay. Everything is labeled for your convenience.
In terms of location, I was doing a summer course at Harvard, so it was perfect, one short bus ride away (or an invigorating walk). Going to downtown Boston was also quite simple.
Communication was quick and friendly, the only small issue we had (we needed an extra towel for our little one) was solved quickly and efficiently.