Steve responded promptly to any questions I had and provided useful information in a binder and on notes around the home. He checked in to ask how things were going but allowed personal space. I grew up in an old home so the creaky floors and small bedrooms did not bother me and all adult children were cozy and happy. When all rooms were filled we realized that we had to schedule shower times before any excursions; one shower. Plenty of hot water though so all happy. Any parent who likes to cook for a large family needs to orient themselves carefully to the kitchen stove; a manual for use should be easily accessible. Great location! We walked everywhere and took the T out of Harvard Sq; 20 min walk. Having Fromaggio across the street was divine. Thank you for opening your home to us!