The apartment was nice and very well located! We ended up canceling out stay because the refrigerator wasn't working when we arrived to the apartment, but Nicole took good care of it by trying to fix it immediately. Unfortunately it wasn't possible to do it, so she offered us getting a new one in the next couple of days or a full refund of our stay. We ended up choosing the refund. Despite this issue, communication with her was great! She was always available and took great care of the issue, even beyond Airbnb's policies. Thanks Nicole!