The apartment was very clean and comfortable. Erin was very accommodating and allowed me to drop my luggage off before the scheduled check-in time. The neighborhood was great -- easy walking distance to restaurants and stores -- and very safe. There was a problem with the apartment that Erin took care of immediately. And it was nice to have access to a washer/dryer. Of note, there are background noises you can hear in the bedroom by the bathroom (I think it is below a kid's bedroom upstairs), would not recommend that room for a light sleeper or suggest they wear earplugs. The front bedroom, however, was very quiet. Both bedrooms have beds that are comfortable.