I had a very brief stay because I was seeing friends, and checked in late, around 10:30 pm, and checked out early in the morning to catch a flight. Christiana and Cee responded to messages nearly immediately both before and during my check-in, and were friendly. The room was fairly small but comfortable with a large mini fridge, TV and a small desk. I had no trouble plugging in and charging my phone next to the bed with a hotel-style lamp with an outlet built in.