Nice place, good location. I rated it 4 stars only because I had a death in the family and Louisa & James weren't willing to bend on their cancelation policy.

You make your own decisions about how I feel, but I am a Superhost too with a "Strict Cancelation" policy but I leave room for discretion and will take a small loss when something really crappy happens to someone. If someone wants to cancel for most other reasons I give them the response Louisa gave me.

In this particular case I did not want to cancel but just amend the number of days. Ultimately I left a day earlier from my family so I would only lose one night instead of 2.

Don't get me wrong the home is great, great location, she has really awesome artwork which she has done on the walls, but I can't help but feel a little salty. In the end I am ok with what I obligated myself to, however one can't help feel salty when I just wanted to stay in DC for a couple more days with my family.

With my hosting I try to treat others the way I want to be treated, apparently not everyone feels this way. Its a nice place, but I wanted to voice my opinion even if its a bit of a parting smack in the face.