Gema is a friendly host, but the stay was riddled with issues. Good things: Bottled water is available at the entrance. The room is quiet even when other guests were staying there. The kitchen is stocked with a nice selection of teas. All of the appliances seem to work. There are many restaurants nearby and it’s only a short walk to the T. Other things: When I first arrived, Gema told me that she had entered the room of another guest and forgot to relock their door - she said the guest had panicked when they came home to an unlocked room. It gave me a bad first impression that she entered their room without permission, didn’t secure it, and then told me about it first thing - Gema does have a trustworthy vibe though but it felt unprofessional. Guests are required to remove their shoes and leave them by the entrance to minimize germs - I would have been a lot more comfortable storing my designer leather boots in my room instead or in a secured space, like a locker. These options weren’t available. Some of the details (eg wifi login) are not accurate online but the credentials are written around the building, so it was not too hard to figure things out. The building and linens are more worn than they look in the picture. The images make the room look bright white and ultra cozy and clean. The reality is slightly different. The sheets were scratchy and the building smelled musty. Some of the towels had small stains (nothing too gross - probably makeup from past guests) and were also scratchy. The heat wasn’t on during the first two nights and I absolutely froze. It was too hot once it did come on, and became uncomfortable to stay in the room for very long. Unfortunately warming up or cooling off in the shower was not a viable option. The shower has a hand-held shower head that mounts near the spigot, so you either needed to hold it during the entire shower or it will only spray your feet. There were some issues at checkout. I followed the checkout procedures but Gema kept insisting that I still had the building keys. I didn’t. It was uncomfortable. Overall: The listing calls this a “hotel” - calling it a “hostel” would have better prepared my expectations. The experience was too “homegrown” for my taste. However , with some tweaks (eg more professional storage/checkout procedures, new paint/linens), it could be a very nice place to stay.