Irene is very kind hearted, friendly and hospitable. Considering weather is hot in Boston, she opened air-condition in advance before you arriving. When she knew there were two big luggages, she tried to find some ways to help me to carry them from first floor to third floor. The most important thing is that the address is convenient and quiet that it's only 5-10 minutes from subway of Harvard station. I am sure when I come back to Boston, I will make same choice as this time.