From the day that I booked until the last day I stayed, Julia was fantastic. She was always super helpful and very prompt at responding to any questions or requests that we had. She even gave us a great recommendation of what to do and eat while staying. I only wish we were there longer to do it all! Julia made us feel very welcome. The area was great and the loft was so cute and funky, we loved it! We would stay there again in a heartbeat!