Aleyna is very adamant about you checking in at 3pm EST. When you reach out asking for questions, her response time is not 1 hour (more like 4 hours). When i checked in 15 minutes after, the room “looked” clean (key word: LOOKED).
The cleaning lady came to my door at 4pm EST and told me she still had to clean my room. Back to my “looked clean” comment, because of the fact that the cleaning lady came late, I basically wiped a dirty towel on my face.
When I told Aleyna about this, I got no response. It took me contacting Airbnb customer service for her to apologize and say that she didn’t know that they were running late.
The living room couch was also disgusting.