My stay at Colleen's place was my first airbnb experience and I enjoyed every moment of it. Starting with the initial communication to actually staying there, Colleen had always promptly and patiently responded to all my queries. I was traveling with my parents who are seniors, and so had some concerns which were all addressed by her in timely fashion. The one thing which I have to point out is Colleen's place is simply beautiful. She has done her house with a lot of love and care which is reflected in every nook and corner. My parents liked her warmth nature as well. My mom wanted to check if her book collection has something on Boston. She didn't but within couple of minutes she came back with some printouts about the same- I thought that was a very nice gesture on her part. Though we didn't get to meet her husband, we learned that he is a cabinet maker and visualized his amazing work in the entire house. I think her place is an ideal place to stay with family. It is very accessible to public transportation though we mainly took cab. Colleen gave us extra Charlie cards and phone number of local cab and pointed out good restaurants in her neighborhood. If I were to make a single change it would be to put a cushioning mattress to the beautiful bed in the second room. It was a minor thing so I didn't bother much. I look forward to stay at her place in future too and would highly recommend her place to airbnb travelers.