Norma was a fantastic host. She was responsive and thoughtful before and throughout our stay. She accepted delivery of some groceries for us because we were coming in the evening after a long flight and put away the perishables for us. Knowing that we have a 3-year-old, she put some books for her in the house. When we mentioned that we were thinking of ordering a step stool so that our daughter could reach the sink, she lent us one of hers. The house was clean and equipped. We felt comfortable there and wish we could have stayed longer!