We loved this place. It's in a great neighborhood that's pretty and quiet, but right down the street from shops, restaurants, museums, a cool playground, and the T. This railroad-style attic apartment was super cute, roomy, and quirky. The washer and dryer were terrific amenities, especially after sweating ourselves silly in Boston. We never met Bruce and Fariba, but they were reachable and responsive via text. Note that they use green cleaning products; you won't find paper towels or paper napkins here.