The house and room was nice and clean and location was great my only issue was with the host. I work overnight and got my days confused and accidentally booked for the 23rd instead of the 22nd. I agree that was my fault but when I called Ela she said to call airbnb customer service because she was unable to give me a refund on her end. I was already there and had no place to stay and everywhere was about $500 for that one night so I couldnt afford to lose anymore money. So I called airbnb and they said she would have to approve of the refund and she denied! I tried to switch the dates and she denied! I tried calling her and she wouldnt answer and then i said I would stay the next day because either way she wont give me a refund and she said “you can stay but you wont have a host” so basically if i needed anything she would not be available. Luckily check it was good and she does not live in the home but she was so rude. She threatened to leave me a bad review because i said i would leave this review. The place was great but just know she will not work with you of something were to happen