Though I never actually met her in person, Gema gave clear instructions for my arrival and departure. I appreciated the good lock on the door and the sunny kitchen. The location is convenient but the Lechmere T stop is under construction for fall 2021 so for now you have to take a shuttle from North Station and then another 10 minute walk to get to the green line T. The stairs, as others have mentioned, are steep, and while I heard other tenants creaky arrivals, I never had a problem with bathroom sharing. Overall clean, fairly quiet, good value, easy in and out, and I really appreciated Gema's early accommodation.