The apartment is easy to find and the ease of checking in was a huge plus. By pubic transport you are about 20 min from the north end of Boston, but their are several bus options steps from the apartment. Communication was excellent. We had a few minor issues and the host responded within mins. The inside was clean and comfortable and even had board games and books. I loved the keyless entry system. It allowed our family to split up and not worry about getting back in to the apartment.