We had a very positive experience renting Case's apartment. He sent a very complete list of relevant information about the apartment, which included a parking permit for the time of our stay. Because he couldn't meet us, he arranged for his mother Bonnie to greet us. Bonnie was very friendly and accommodating, and the apartment itself is beautiful. It is a very easy walk to Harvard, and everything worked perfectly. This apartment is a great value, and it was a pleasure to rent it.