This is the best AirBnB experience I have had by far. I rented a room in Connie's spacious house close to Harvard. Connie was quick to respond in the days before my visit. She was also there to meet me when I arrived, and was eager to tell me about the house and the neighborhood. She was warm, helpful, and professional (okay, she's very funny, too). The room was exactly what I needed for a two-day business trip: it was quiet, had an ironing board (as promised), and the bed was super comfortable. I enjoyed the experience so much that I hope to return when I'm back in Boston. Connie was the best!