When I checked in, I was given a different room than what I reserved with no real explanation why, it seems they put someone else in the room I was supposed to have and didn't want to admit it. Any attempt at communication with the landlord was obscured between 3 different people, none of which knew what was going on or what the others were doing. The cleaners threw out all my food and I was never reimbursed, though they said they would. (This happened to other tenants too). The people I dealt with were nice but incompetent