Communications with 'S' were fantastic, she was very prompt in her response times, answering any question I had, and she was *very* thorough with her check-in instructions.
*However*, upon informing our host I have a service (not emotional support) dog, we were told we could not enter the home.... Leaving my wife & me —both disabled—, several suitcases & the aforementioned service dog in tow, out on the sidewalk... in an unfamiliar city... as it was getting dark.
We were eventually able to secure last minute lodging at a Hilton property (big shout out and THANK YOU to Homewood Suites in Brookline for being so *accommodating*!).
I would strongly suggest the host carefully read Airbnb's policy regarding non-discrimination, and re-determine if "hosting" in the current medium is an appropriate fit.