Charles (and his wife) were wonderful hosts. I got confused on my way there and Charles answered my call right away and directed me easily to the place. The room is exactly how it looks in the pictures, and it's is easy walking distance to Harvard campus and Harvard Square. They provided water and drinks, there were plenty of bathroom amenities available (shampoo, soap, lotion, toothbrushes, etc.) and even some snacks in the kitchen. They are wonderful folks and very friendly!