Ann gave us a gracious welcome and was attentive in following through on bringing extra towels and coffee. The neighborhood is charming, with coffee houses nearby and a 20 min walk to Harvard Square. The one minor inconvenience was that the option for more than 3 guests assumes that the 4th guest is happy sharing a bed, since the separate "trundle bed" was not really functional. But we dragged that mattress onto the floor in another room and everything worked out well. Altogether a very pleasant stay!