Exactly as expected - a very clean, neat hotel room in the location that we needed for campus visits. Some reviews talk about small rooms, but while I can see the point, there was enough room for the two of us. The main thing for us was that it was clean and updated. The only thing I would change next time is to forgo a rental car. It would have been far cheaper and less hassle to use public transit and Uber. But that was our decision, not a reflection on Sonder.