The apartment was lovely, and we had a great experience. It was extremely clean, and the complimentary coffee and fizzy waters were perfect! I spent a couple of days working at Harvard, which was an easy 30-minute walk or a ten-minute walk to Central Square and a one-stop T ride. We easily found the Trader Joe's and The Whole Foods for groceries, and walked/took the T everywhere we needed to go (including spots all over Boston and a day trip to Salem). We didn't need Dan for much while we were there, but he was very responsive via message when I requested both early check-in and late check-out, which we appreciated greatly! [One thing to note if you have a child/toddler in this space is that the rather steep staircase to the third floor is open, so if children do need to be very carefully supervised near the stairs.]