First of all it was hard to find the place because google maps location shows a different place. After that we had to download an app in order to enter the house which is unconfortable! We checked in at 8 PM, and all we wanted was to take a shower and go to sleep. Unfortunately we could not sleep because in the middle of the night the alarm turned on. The sound of the alarm was very disturbing and loud, so we had to get out of the house and wait for the host to rezolve the issue. After 20 min of texting to the owner of the house, nothing happend and I decided to call him but also there was no response. After another 10 min of loud alarm listening, we were ready to leave and decided to call him again. Finaly he answered, but could not help us, since he was not near. He asked me to climb a chair and unplug all the smoke detectors in the house ( never done this before ) . Finaly after 30 minutes it was silence and we could go to sleep again. Arround 5 PM the allarm turned on again. This totally killed our night...
I want to mention that the messages that we’ve sent with the Airbnb messanger were useless, and we had to contact the host via Whatsapp. We asked for a refund and this was the answer - “Upon looking into things a refund of your stay isn't applicable - however I am willing to discount a future stay 50% in an effort to make things right.” There was not even “I’m sorry for the inconvenience” or something like that.
Finaly, I would not recomend anybody to stay here and experience what we did.