I confirmed what time I would arrive twice with Marc and when I got there (at 9:30pm) the room was not ready. They rushed to make up the room and when I finally got in the room, the bed was not made and they had left a dirty towel from the previous guest in the bathroom.

The next day I asked Mac if he would clean the room since it was not cleaned before I arrived. He said yes but the room was never cleaned, so I was left with the dirty towel from the previous guest for my entire four night stay.

The room in the photos was also not the room I was given.