Our mission was to stay in a clean & cozy, quiet, walkable/pet-friendly, affordable place in proximity to Harvard & T. Despite a few glitches with our stay, it was mission accomplished. Walter (property mgr) was responsive to the things that needed immediate attention, and Isabel is addressing the rest. We would definitely stay again. The benefits of our clean, comfortable, reasonably priced stay with an excellent host far outweighed the glitches.