Bertha was very very communicative, and went out of her way to make me and my family feel comfortable. I have a small daughter, and she very graciously helped coordinate getting some baby gear to her house before we came, and it was so appreciated, as well as above and beyond the call of duty.
The house itself was very clean, very nice and in a great location. I chose her home because of its proximity to Harvard Business School, and it was perfect. I am attending classes on campus, and my family came to visit for the weekend. The house is about 1 mile away from the school, and I was able to use the Hubway Bike Shares to quickly get to and from my classes to her house. Also, it is in close proximity to grocery stores, so getting supplies was easy. I truly felt like I lived in here!
One note, just to address other reviews saying "its cluttered"- I totally didn't get that at all. The house has got a very cool style, that's unique and comfortable. This is Bertha's full time house, so this did have "stuff" in it, as opposed to other Airbnb's I've stayed at that were essentially vacant and rented full time. I at no time felt that the fact this is her full time home detracted from our stay.
I would definitely stay again!!