Steve was extremely responsive to communications and helpful with an early check-in. The little village is great and Frommagio is fantastic, I think we went back 5 times in one day! Although walking distance from Harvard Square, which is very hip and busy, don't neglect walking also towards the pond, as you will find some cute shops and a couple of restaurants you can explore. It is a lovely, quiet neighborhood. Just heads-up that if you are traveling with elderly folks, note that the super cool tub/shower could be a challenge for them to manage.