The communication was excellent! Location was great too. I agree with other reviews that the place as a whole is not as clean as it looks in the photos. John was very responsive when I brought that up to him and said it would be remedied. Location is really excellent. I have seen other reviews say there was a food smell from the attached restaurant, but we did not have that issue at all. I would also agree with an earlier review that the blanket is a bit thin, but we brought our own (based off of reading that review) and were very comfortable that way. Location cannot be beat.