We had booked Ella’s place for our stay in Boston and a few days before our arrival there was a gas issue at her place that was being fixed. She took care of everything and arranged for us to stay in another Airbnb in the same area. The place was bigger and very convenient. She was so easy to communicate with and made sure we were really well taken care of! I would recommend booking with Ella if you’re ever in the area! Thank you for everything!