Gloria was very friendly and helpful and personally let us into the property. The accomodations are very spacious and it is in a prime location. Walking distance to many attractions, plentiful cabs and close to the T. We had a group of 7 and could have used some extra seating, glassware and bed linens/blankets. This may not be an issue for smaller groups. Gloria was quick to respond to the few questions we did have after settling in.