This was a terrific place!! Very near public transportation, steps away from Boston Common, clean & as advertised. I gave four stars on location, not because of where the building was located, but because of the where the key pick-up was. It wasn't overly inconvenient for a frequent traveler like myself and the walk through the neighborhood was relaxing. With that said, thinking of varying ages and opinions of travelers I have met, may find the 10 or so minute walk to a different building to get the keys may be off-putting. Myself, I enjoyed the opportunity to refresh/pause after traveling and before checking in. Communication was very abundant and responsive...even given the fact it was a property management company. Top notch all around.