Overall Blueground is a clean turnkey apt with no issues checking in or checking out. Their problem isn’t with communication or provide a nice place to stay. I would say the least attractive factor is that the apartments they provide are substantially more expensive than the local rental rates and this apt in particular didn’t even provide in unit laundry, the shower water pressure was so weak it was like trickling water. For the exorbitant price paid I would expect a penthouse and luxe amenities. When those amenities are not available, price should be adjusted accordingly. People frequently stole packages from the front foyer, residents in the building removed my laundry from the washer even while my other load was in the dryer. Very disrespectful neighbors, they would remove lint from the dryer and throw it on the floor, when the trash cans were right behind. Only one washer and one dryer is available for the entire building of at least 9 apts..