The owners are very friendly and went out of their way to make us feel at home, leaving out some snacks and halloween chocolates plus they even brought us some eggs for breakfast, which is not normally included and was a nice touch. We had an excellent stay and had no issues. Check in was easy and communication all fine. The front for has a PIN to enter so no need to worry about keys. The property has a number of bus options to downtown or you can walk a bit further maybe 15 mins to the subway. Make sure you have a SIM card with data, as there are multiple ways to get to town and back again, so you will need to check Google maps to see which is fastest.