When I arrived, the apartment had not been cleaned. Due to time of day, this was a real problem, meaning I slept on the floor from the late time I arrived (4 in the morning) for that night. To be fair to Maverick, the next day when I called, they were very apologetic, indicating it was a cleaning schedule error, arranged for it to be cleaned straight away, and refunded the night's rent and the cleaning fee. However wasn't a good entry into Boston!