1. Greg's room is very comfortable and clean! 2. The communication and contact with Greg is always smoothly. I could receive his feedbacks and answers to my enquiries immediately 3. The location is GREAT when you are searching a quite, safe, residential area which has direct and convenient way to Orange Line station. My parents is very satisfied for the quite environment. Greg is friendly, helpful and nice, he helped a lot when we have issues of storing luggage before check-in.