We never had the opportunity to meet our hosts, we left early each morning and came home late. But we did communicate through messages and they gave us great directions to their home. The home is beautiful and charming. Very clean and had everything we needed. We felt very safe walking to and from the T even when it was later in the evening. The bedroom picture that is posted does not show the little updates they have made, painted walls and a new bed. So the room pictured is great, but it is much cuter now and inviting than what is shown. There was plenty of hot water and water pressure in the shower. Plush towels and comfortable pillows. Would recommend this place over a hotel any day.