The location is excellent. The apartment is beautiful. The view cannot be beat. But almost everything else about this stay left a lot to be desired.
I'll start with the Sonder platform. The moment your booking is confirmed, you're contacted by Sonder, the company that owns and runs this AirBNB, to migrate the entire experience away from AirBNB to their platform, which consists of a website and an app. In theory, this would be great... if only all of the features were functional. For example it took 7 attempts for them to verify my ID after using pictures from my macbook on their website interface and iphone 13 pro on their app interface; they only finally accepted my ID when I separately took a picture outside of their platform and uploaded it. Services like "Request a cleaning" are present in the app, but do not work. There is a Sonder employee in an office on the floor where we stayed, but when we asked them for more trash bags (we had a 5 night stay with 4 adults and 2 toddlers and just 3 or 4 trash bags upon arrival), the employee told me we had to use the app to message someone else to give them permission to give us those things, which then took 35 minutes confirming my name and reservation number (unclear why because I was logged into the app where we were messaging) and then taking multiple minutes for each question and response; after confirming they would provide the bags, we never received them, even after asking again.
Then there's the luxury vibe they present. Yes, the location, apartment, and view are amazing and do have a luxury feel. They should for what is being charged. And maybe I'm being too picky, but I expected better than dollar store quality paper towels, toilet paper (2 ply), and trash bags (every bag ripped when more than half full) from this stay. We even ultimately bought our own trash bags because they didn't give us more (see above) and we were tired of them ripping. I can't say I've stayed at an AirBNB with such a contrast between the unit and these sorts of things.
As an aside, and not Sonder's fault because it's not their building, we were excited about the community game room for down time in the building, but the majority of them didn't work.
Tl;dr: Awesome location and apartment, but not so awesome anything else. Think twice before booking with Sonder.