So Im expected to alter my time and plans to reach out about an issue with cleanliness only during my time there? If the place was clean to begin with, I would never have needed to reach out to begin with!! Im paying a cleaning fee and therefore do not expect to see other people's hair or debris on the couch!!! Take the time to clean the suit thoroughly before your guests arrive.. At $300/night, thats the LEAST you can do. Thanks for your true consideration of my comfort. I reached out as soon as I got home to address the matter. I shouldn't have to interrupt my time and plans while staying there because your staff doesn't know how to clean. Your customer service is unacceptable.