Natalia was a great host. It was easy for us to get in, even late at night, and once we got in we found everything we needed in our bedroom. She greeted all of her guests and was easy to get a hold of if we had any questions. She even has some of her favorite places listed if you wanted to visit, she had maps available and also extra towels etc. if you needed it. We would definitely stay with this lovely lady again if we found ourselves in Boston again!