We actually had contact with Heidi, who was very helpful and flexible with us leaving our luggage at the house until check in. This is a very helpful amenity for those of us coming on red-eye flights. The apartment was beautiful and fully stocked with linens and towels. There is a washer and dryer, which you don't always find at rentals. The location was perfect for me and my husband, who love walking, as it was for our friends who travelled with us, who preferred to take the orange line, which is only about a 10 minute walk from the house. Fenway park is only about 2 miles away from the house. It was quicker for me and my husband to walk there than it was to take the orange line to the green line to Fenway. Seriously, this house has the best location!
Heidi was very quick to respond when a need arose. Check out was incredibly easy. We would definitely stay here again!