Very prompt and quick responses. Check in and out process seamless. A lot of notes and directions and reminders thought the house.
A lot of drinks sweets candies and drinks provided. Be careful with parking. We got $40 ticket for parking more than 2 hrs in front... it is say for residents only or 2 hrs for everyone else. They checked our car at 2:20 am and returned at 4:27 to give us a ticket.
Location is great as well close to downtown and airport.