Overall a good experience despite housekeeping accidentally throwing away my girlfriend's shoes.
That being said, my one main point of feedback: Don't get mad / block guests from eating on the 4th floor patio when there is NO ONE there. My girlfriend and I went out there with a burrito I had gotten and no one was out there, and your manager "Mo" (or something) felt obligated to tell us "you can't eat out here because we have a restaurant."
No one was eating at your restaurant, so ALL you did was force one of your customers to eat in their tiny room instead of the empty patio. Horrible approach to customer service awareness in that regard. Please change this policy or have a "if it's > 50% occupied, then it matters". Not when it's empty .. :)