I gave this a 5 star for value and communication. Parker's communication is very good, gave good directions, a nice guide to the area. I rented this based upon the price and the pics. The unit itself is fine, though as others said, the bed linens had stains. Otherwise it's clean and presentable. The Pics def show the best angles of a unit that's been updated in an old mill type of brick structure. There's more to be done to update, bathroom ceiling, bedroom closet but overall it's not a bad unit. I was traveling with my adult son so it worked fine for us. As others have noted, the area is at best described as 'sketchy'. Contrary to other posts, there's still a homeless encampment not far away, it's in a very industrial area with people with clear mental health challenges walking and biking around. Late night we kept the ACs on in order to drown the noise of occasional ranting, arguing and trucks backing up to what looks like an industrial laundry operation getting started very early. My wife would have seen the neighborhood and entrance and turned around. For my son and I for the price it was ok.