We had some difficulty with communication in a timely fashion- this was true on both sides.
The apt is very sparse but clean.
There was no coffee- even though we were warned about this and came with our own, it would have been a nice touch to have had coffee and milk stocked.
The beds were comfortable, even the sofa bed.
We had problems getting the heat on even though we were told the heat was on in the building, it did not come on during our stay no matter how much we fiddled with the thermostat.
We used the apartment for a family event so we did not explore the neighborhood.