Bo is very easy to get in contact with and very accommodating. I had an issue with the wifi and asked if there was anything we could do about it, and within a week he set up a new router. The location is great and the room is comfortable. There was always parking for my car. My only complaint is that the AC doesn't reach the rooms very well so it gets very hot in the summer. However, a fan was provided. Overall I had a positive experience and would definitely recommend this place for the price.