I’m not really sure where to begin. Upon arrival the apartment was similiar to the pictures on the air bnb but wasn’t the exact one that we booked, I Different bay window and various furniture. The room was musty, and smelled of mildew. We hung up our belongings in the closet only to notice a leaking air conditioner unit sitting in the left hand side of the closet. The freezer in the fridge hasn’t been defrosted in a very long time, so you can’t put anything in their. The TV stand that the tv is hanging on is completely broken so the tv faces down to the ground. The dresser is broken, with only certain drawers available. There are exposed power outlets and underneath the bed is filthy with dust balls, bottle caps, a condom wrapped and change.
We located black mold underneath the sink in the kitchen, a lot of it. I’m extremely allergic and had to take medication so I wouldn’t have an allergic reaction.
I understand that during a pandemic that it’s harder to keep a property clean. However, with that being said, Maverick is a property management company and should have the staff and managers overseeing their properties to make sure that they are clean, well maintained and suitable for people coming into the building. I have photos of everything described above and I’m really dissatisfied with this entire stay.
On top of everything else, they guaranteed a refund and I had to contact them four different times, I was told my entire stay would be refunded. After waiting for the refund they kept the cleaning fee. Worst property management company ever, DO NOT STAY HERE