My host charged me for losing a key that was not available when I arrived. He claimed that I lost both keys. He charged me $100 without any communication, and under the claim that I lost both keys. Both keys were not available when I arrived, and the key that was available I returned. Overall, communication, consideration, transparency, and thoughtfulness was close to zero with Tony. He should be investigated for potentially doing similar things to other guests. Please contact me, if there are any questions, but this is unacceptable, and I refuse to pay $100 for losing a key that I never had in the first place. Horrible host Airbnb experience.