Maria was an exceptional host - the best we have ever had!! In addition to being very hospitable, she responded to every communication almost immediately and honored every request we made ASAP! We had an unusual situation because we needed a long-term rental within walking distance of our daughter's apartment since she was expecting a baby. Given the Massachusetts quarantine requirements and the fact that it was a over the holidays, we stayed in this apartment 2 months. So the things we asked of Maria were tied to a long-term stay (a working door bell, mop) which would probably not be needed for a short-term stay. But she ordered them right away and we had them within a couple of days. Just incredibly responsive!
As far as the apartment itself, it is extremely well equipped - plenty of towels, dishes, and paper products; every appliance you could need; extra chairs; umbrellas; tote bags; plenty of games, videos, books, etc. There was even a good supply of toiletries (toothpaste, mouthwash, shampoo, etc). A family would find anything you needed I think.
It is an older apartment which we found quite charming. However, if you are looking for a new or luxurious space this is not for you. The one thing that is potentially a problem for a family is that it has one bathroom and that bathroom is downstairs. Since there were only 2 of us, we managed fine, but I could see a bathroom traffic jam with more people.
So all in all, we will definitely stay here on our next trip to Boston to see our family. Great stay and great host!