The stay was ok. The location is really good, the AC wasn't very powerful so it was pretty hot at night.
We had an issue with our flight being canceled due to the Henri hurricane and couldn't reach the stay until our very last booked night. They didn't give us a refund - fine - but the overall customer service and communication were pretty poor and made the whole experience even more stressful. At times it felt like I was just talking to a bot, not a human. I wished they would have tried to be more accommodating and helpful.