Overall, we had an average experience. Donna, the woman who takes care of the house was more than helpful the entire time. Somehow, there was a mix up with bookings and we were unable to check in to our room because someone had decided to stay an extra night. Donna quickly got us into another room and even moved our luggage to the room we were supposed to be in the next day. The only other problem we had was a little mouse who ate a bit of some bread that we had in a shopping bag in our room. Donna told us that she was already handling that problem and it should be fixed soon.