Hosts are very responsive! We had some difficulty getting in to the apartment as the codes didn’t work properly, but the hosts helped immediately. Climate control was set to 83 degrees inside when we arrived, so we were relieved when the air conditioning started working! The location is amazing! But if you have young children, be prepared to childproof the area and know that they require notice to provide a pack and play for a baby/toddler. Overall, we enjoyed our time at this place and it suited our purpose just fine for the night before we left for a Maine family reunion!