This apartment is nothing like it appears. Although I did not expect it to be perfect, I did expect it to be clean and livable for our two-night stay in Boston. Not only is the actual building's hallways dirty and dingy, but this apartment needed serious TLC too. The general condition of this place was unacceptable. The floors, walls, carpet, sheets, towels and furniture were all dirty and stained. There was also a door in the kitchen that said "door not accessible" but you could easily open it and there was an unfinished room with an open window that someone could easily access. I was surprised there wasn't a homeless person living in there. So bottom line - my husband and I did not stay there. I called Jason and he was easy to reach and accommodating. We got our money back for the second night, as you do have to cancel 48 hours in advance for a full refund. Thank goodness the Hilton had available rooms.