Boris & Susan are great hosts, though I never got to meet them in-person. I loved the self check-in process as I arriving late. When I entered the place, everything was as expected. Everything was nicely furnished and there were tons of snacks in the kitchen and in the room. There was some road noise (but they provided ear plugs) and some angled ceilings on the 2nd floor (but little labels served as friendly reminders to mind the ceilings). I felt like they had thought of everything - keeping their guests always in mind.