Don't stay here. The front desk basically insisted that I was lying when I told them the hold times were ridiculous to reach the front desk, even after showing them our call logs they still questioned us as if the fault was ours and no theirs. It seems as a punishment talking about to ridiculous hold times that they intentionally put us in a room that was not clean. When we complained about that they told us a maid would be up to clean the room. It was definitely an extremely rough check-in process and remained difficult staying throughout the stay.