They were honestly so great. It was crazy to me that, as I walked around, there were so many expensive hotels around. FOUND offers a great affordable, cozy, and clean place to stay in a prime location of Boston. It is right down the street between the Commons and the Public Garden, and a short walk away from Chinatown. The T is by the parks, so it's was very easy to commute.
I forgot my keycard in my room twice, but each staff member that helped me get a new one was really nice and understanding. The room is surprisingly nice for the low price point. It's trendy, yet simple. The bathroom was great. There is even an elevator to go up and down the floors.
My one complaint is that there is no ice or water provided for you. That would be nice to have, even if I have to walk down to the first floor to get it.
Check-In was nice because if your room still isn't ready, they have a luggage room for you to put your stuff in so you can explore the city while you wait.