Certain instructions (you'll get spammed with Air Bnb messages, read the last 3-4 messages) as well as the front door (the door looks like 5H but is actually 511) of the unit weren't very clear. When we called one of the property managers, he was very short with his answers and didn't seem friendly. Inside the unit was very lovely with a nice view, floors along with the bathroom were absolutely clean, and unit was very neat. Bed was very comfy and plush, I'm assuming this was a memory foam bed. Kitchen was equipped with pots and pans for cooking (big yes!). However we were a little grossed by the cookies left in the oven (god knows how long this was there for) and even more shocked to discover bed bugs in the unit. We found at least 5 bed bug adults crawling around the sheets at 2AM. They responded with a brief apologetic statement (No resolutions even when we saw more of their Air Bnb listings). Lastly when we notified them about the leftover cookies after the bedbugs report they responded back with "Noted".. Pretty rude and unprofessional, just enough to never come back again! If you do choose this Air Bnb or any other Air Bnb's managed by Cindy, please check your beds!