I stayed here with my boyfriend over Christmas and had an excellent visit. Laura was wonderful! I was visiting family for the holidays who live around the corner and the location was perfect! I did not need help from Laura but know if I had needed help she would have been available. She checked in twice to make sure we were all set and had everything we needed. The apartment is right on Tremont Street in the best part of the South End - surrounded by restaurants, shopping, nightlife, etc. The apartment is cozy and perfect for one or two people! We did not use the kitchen but it looked nice and well equipped. I would LOVE to stay here again next time I visit my family!