First, we’ll start with the positive:
Location location location! This Airbnb was literally a 6-minute walk to my job. The local transportation was only 5 mins away. And we were super close to the attractions and great restaurants. All the appliances worked great. The AC worked perfectly. Hot water was great. And it was super convenient to have a washer and dryer with detergent in the apartment.
The negative; The space was clean, and from far away, looked cozy and adorable, but upon getting a closer look, there was a lot wrong with it. List below:
1. The bathroom cabinet is falling apart. When you open it, the drawer comes off the hinges.
2. We like to cook our meals. The kitchen wasn’t even equipped with the basics. For example, there was no salt, pepper, oil nor sugar although they were supposed to be included.
3. Although there was a cutting board, there were no cutting knifes and only one drinking glass and only two bowls, two plates and one mug.
4. There were no garbage bags, paper towels or napkins. We had to ask for them.
5. Mike, their property manager, happily brought us what was missing, but that’s not the point. These things should be checked before a new guest comes to ensure their comfort.
6. The comforter is heavy for the summer and, not clean (has other peoples hair stuck to it and the comforter looked like a cheap buy. It doesn’t match with anything in the room.
7. The couch is old, sunken and uncomfortable.
8. The bed is sunken. When you lay down on it, there’s a groove carved into each side of the bed and you end up rolling into the middle.
9. Communication with the hosts is almost nonexistent. After they welcome us, they ask us to communicate off the platform and only with their property manager, Mike,. Likely because they don’t want any negative communication or complaints recorded in the Airbnb app. In fact, at check out, they asked us to give them nothing less than a 5-star review since this is their livelihood. That, in itself, is incredibly shady. If it’s their livelihood, then they need to take stock on how to do a better job of creating a better experience for their guests.
Overall, the hosts need to really make a lot more effort in making sure their guests feel welcome and comfortable. Although, I have to come back for work in 3 months, my husband and I wont be staying here again. Not worth the price.