We love using Copley house to stay in Boston. The communication is great. The only downside is that you do not know which unit you will be getting. If you are a fuller sized human, it may might be ideal as the bathroom entrance, space, shower etc is very narrow and hard to use. The water pressure was very low and the shower did not have a door or curtain that closed. The place was very clean as usual, very convenient to everything including local transportation, food, nightlife, shopping etc. we would book with them again, just maybe send a message to specify about certain things.