Terry was very prompt in his response and also available over the phone when we had questions during our stay. The apartment was as per the pictures, cosy, clean and comfortable. Situated in a relatively quiet neighbourhood, the apartment is a short walk from the nearest T station, less than 10 mins stroll away. Back Bay is a few stops away, so it's quite convenient. We used the washing machine, dryer and the kitchen for some light cooking during our stay. There is detergent, dishwashing liquid available, and it felt like a home away from home. Slight matters to take note of for the apartment: wifi can be weak at times, especially at night; water pressure in the bathroom is weak, so cannot enjoy the shower thoroughly but serves its purpose. it is also not recommended to take a bath because it would take up all the available hot water and one would need wait around 20 - 30 mins for the water to heat up again. There is no peephole to the main door of the apartment and there is also not much closet space to hang clothes.
Heating in the apartment was good and we felt warm and toasty most of the time, except some spots in the apartment had a cold wind draft.