first time using Airbnb in years and this may be my last time. Location was nice. Apartment was smaller than expected. Never received my deposit back, way too much money for one night after fees and stolen deposit. Had to wait to get in because the staff at the door stepped away for a little, so I was locked out the building in the cold holding bags for about 4 minutes. I thought for the pictures and price it was going to be a very nice one night get away… the room wasn’t dirty but there was hair on floor and the lamp was broken. I had to unplug it to go to bed. It was all just very complicated and unexpected.