Natalie is a warm and friendly hostess, without being intrusive. She greeted me when I got there, and showed me how the lock on my room door worked. She let me drop my bags there in the morning, and said it had already been cleaned. She answered all my questions. She clearly manages her Airbnb as if it's her business--she's very professional (even the wifi network and password promote her place!). The room was large and quiet, and the whole place was spotlessly clean.