Global Luxury provided a very nice place and the location was great. Unfortunately, I am ranking them lower for communication response time - hopefully they will be correcting this. Response time was close to 24 hours for all requests and no one answered their phones when I called in. I am guessing that they are working out the kinks of their business model and this property will be better next time we visit. I hope that Global Luxury can improve their communications - both with their guests and with their own workers - to be as responsive as most of the individuals are who host. I would return though - but with a clearer expectation.