Kathy was very responsive to messages, gave clear instructions, and had reasonable house rules. Her place was clean, close to food and shopping, and also a short walk to transit. She had extra blankets, pillows, and sleeping options. Having a pack n play available was really helpful. Also, having coffee and snacks available got us through our first night from a long and tiring drive. I was surprised how many toiletries she had for us to use. Luckily, we were able to rent a parking space which was so convenient. Full disclosure, the only criticisms would be the steps out of her gate were hard to get a stroller over and the shower pipe comes out at a weird angle so we had to hold the handle to shower. Neither of which was a big deal to us and would not deter me from using this space again. This was my first Air Bnb stay and it was an enjoyable one; I'd definitely recommend this unit.