Alex went out her way to make our stay special. She was flexible with working on an early check in. The apartment was cute, cozy and had great character. The brand new nespresso machine to the chemical free soap...every effort has been made to make it a 5 star experience. The location is perfect to explore the historic north side. We got to live like locals for the duration of our stay....Alex sent us daily tips for places to visit or local food specials. We would definitely come back in the future.