Pros:
Steven was very responsive and helpful
Bed is comfy
Clean
Decent location for subway and South Station (5-7 min walk)
Area is safe and right in downtown
Cons:
Many of the windows are sealed shut and those that open don’t stay open (you have to prop up). Some don’t work at all.
Couch seems old and is not the most comfortable; springs/cushions are lumpy
The heaters along the floor are falling apart a bit