I felt very welcome. I was out and about for most of my stay. Jonathan was a very nice and the studio was exactly as advertised. The Neighborhood is in transition, but close to a T station and a Dunkin Donuts, which I love. Check out was at 11AM, but my flight did not leave until much later. Jonathan graciously allowed me to leave my bags there for safe keeping while I was out on the town before catching my felt. This saved me a lot of headache and I was able to retrieve my bags later. There was a large container of water filled up upon arrival and breakfast foods. If you need a place to stay in Boston, this is a great option.