Fiona is a lovely person, warm and friendly. We only saw her once at beginning when she gave us the keys. The location was great, a short walk to Rozzy village. For older people, house lighting was too dim and beds too low for us. The bathroom was older but adequate, but the shower somewhat slippery with no hold bar. Fiona had great appliances and cookware, but the counter space was limited. She left us lots of treats - wine, chocolates, fruit, and nuts.