Our flight was delayed so we didn’t arrive at the apartment until around 5.15pm. With a 4pm check-in time we were pretty surprised to enter the apartment and find bedding in a heap on the bed, no towels and cleaning supplies and tools scattered on the floor of the apartment. The cleaners turned up 20 minutes later. We had to leave the apartment to let them finish turning it over so we couldn’t unpack and get settled. When we got back we found the dishwasher was full of dirty water and the kitchen was quite poorly equipped. There weren’t even any wine glasses ! The pots and pans available were pretty beaten up and the only coffee available was ground coffee. The refrigerator had wire shelving so things kept falling over. That was a common theme in the apartment – it’s actually a lovely spacious and airy apartment, but it is very basically kitted out. The soap in the bathroom and kitchen was awful so we bought our own.

Somewhat fortunately the bathroom mirror had been broken by the previous guest so the maintenance guy was in the next day to fix that. It took a long time to fix but he also checked out the dishwasher for us and repaired it. The sink had been draining into it ! We also didn’t have any dishwasher liquid so he gave us some.

When we complained about the apartment not being clean the remedy was to waive the cleaning fee ! We felt more should have been done about that. Also, we requested a late check-out and were told, somewhat short manner, that late check-outs could not be accommodated. So why was our apartment not ready until after 6pm ??

There is also road construction going on right outside the apartment. The bedroom is to the back, so it’s not too noisy for sleeping, but there was no mention made of that.

In short, nice big apartment that could be made much nicer !