we agreed my time of arrival weeks in advance. when I got to the house, the room was dirty, the bed had somebody else's dirty bedsheets on it. the host has had more than 12h between the previous checkout and my arrival, yet they said the maid cancelled last minute, at about midnight. anyways, I got a 30% reimbursement for the first night. but it was very frustrating and annoying after a 20h trip to be unable to take a shower or lie down. after that initial incident everything went down OK. the room was fine. It had coffee, fridge and microwave. The blinds let in the street light.