Viktoria was very communicative prior to our booking and arrival, and was able to offer tips on how to get to Boston from New York, which was very kind. She also asked a bit about us so as to check we were appropriate guests for her apartment and area, which was beneficial for both host and guest arrival at the apartment was easy, though we did not meet Victoria. It was unfortunate that the outside seating was wet and dirty on arrival, but overall the apartment was really nice and in good condition, in an excellent part of town. It was great to have a booklet of local recommendations. It was a shame however, that I had a problem with my bed on two nights of the three night stay. I was awoken in the night by one of the three slats of the bed (bedroom two) breaking, and as such was unable to sleep on the bed for the rest of the night. Although someone came to make sure it held up for the second night, the same thing happened again, as the bed was not in the best condition with two mattresses on top of one another, springs visible and only a few slats underneath to support the weight and I am only an average sized girl. I would recommend the location and general state of the apartment but would advise checking on the second bedroom situation. furthermore I thought this could have been dealt with a lot better. Although Victoria/her PA (I was never quite sure who was responding to my emails) was generally polite, there was no real acknowledgement of the gravity of the situation, particularly having paid a substantial amount of money for what was supposed to be a luxury apartment. All I wanted was two decent beds for the night and this was ultimately not provided. It did not really feel that we with the priority here but just part of their business and I spent a significant amount of my time having to deal with emails et cetera and eventually having to ask if there would be a financial refund of sorts of fed. I found the initial gesture of $50 quite insulting considering the bed broke two nights on the run and it was a shame we had to wait longer in order to agree on a fairer amount. I am sure other people will enjoy staying here and have the bed been fine, this would have been a really good place to stay. Unfortunate I think is the best way to describe or stay here.