My wife and I travel to Boston often to visit grandchildren. We have stayed in Maverick facilities previously and liked them. This experience was below par.
—Heating system was not working in wintry Boston; after calling the service line upon arrival, I was informed that a space heater and extra blanket were in the closet.
—Since I was staying 3 weeks, I called after the first week to request clean sheets and towels. I was told I could do them myself or Maverick would provide these at an extra fee of $25.
—The unit was not vacuumed in the 3 weeks I was there. Occasionally trash was emptied
—WIFI service was not dependable. One time it went off and it took a day to reset because of limited tech support on the weekend.
—The last evening of my stay, the outdoor code did not work. Fortunately I was able to get phone assistance to allow entry.
Ordinarily I have had excellent Airbnb experiences in Boston and in other cities, foreign and domestic. This was not one of them.