I got this room for my husband who was going to Boston's 1/2 marathon. Communication with Lori was easy. She made sure we had all the information he needed for his arrival. My husband told me the location was perfect. Walking distance to Sam Adam's brewery which he enjoyed a lot :) Everything was very clean. Lori was so nice to have food for breakfast, such as cereal, organic fruits, coffee, tea, and the list goes on. He didn't mention anything negative about the place. Thanks Lori!