We were welcomed with a handwritten note, available snacks and drinks, and a binder full of helpful information about Boston (getting around and things to do/food to eat in JP and beyond). Everything was clean and exactly as described. These touches made for a warm and inviting atmosphere. We only ran into each other when first arriving, but there was certainly a sense of availability if needed. My first airbnb experience, and a great one all around. The room was exceptional, 2min walk to the T - perfect.