We absolutely love the location (in our old neighborhood), and the layout/configuration was great for our family of four. The management company was also very quick to reset the lock when the code didn’t work, and I’m sure it would have done the same for the Internet log-in, if we’d said anything about the credentials we were given not working. However, getting our heavy bags up four steep, narrow (and filthy) flights of stairs was less than ideal. The linens were also thin and scratchy, and nearly everything, from light fixtures to power outlets to beds to toilet paper holders to flooring, was oddly installed on an unsettling tilt. Fine for a two-day stay in a neighborhood where you spend most time out of the apartment, but probably not a good fit for a longer-term stay, or discerning (or physically unfit) guests. The rooftop, which has partial city views, was also a missed opportunity for a great summer outdoor space, as it was full of puddles and had just a couple filthy (and wet) chairs. Just needs some TLC. :)