The location of this place is wonderful--walking distance to the best of back bay and multiple T stops. However, it is right next to a train line and freeway so it is loud, pretty much 24/7. The AC units are also extremely loud. The whole place could use a bit of a deep clean and a coat of paint. Walls were dirty, paint/wallpaper is peeling, etc. When we checked in around 5pm there were no towels in our unit. I messaged the host who replied that housekeeping was not on the premise any longer and we would have to wait until 11am the next day for towels. After just getting off a long haul flight, not being able to shower that night or the next morning was NOT what I wanted to hear. Next day, we went out for breakfast and shopping and when we got back around 3pm there were still no towels. We had to physically go find the housekeeping team and ask for them.