I stayed in the apartment for three weeks and had a very good experience. The location is superb, next to the state house and a short distance from Boston Common and Park subway station. The apartment was clean, and excellently equipped with basics, sheets, towels, and even foodstuffs and cleaning supplies. While the apartment is very well maintained, some of the infrastructure is nevertheless not very new (e.g., the A/C is old and very noisy, and some furniture were shaky or of low quality). Anne was remarkably professional and considerate, and communicated quickly to solve problems. For example, when things needed fixing (e.g., a light was broken, or there was a leakage from the apartment upstairs) Anne acted immediately to fix them; or, when Anne wanted to show the apartment to another agent, but learned that I was somewhat uncomfortable with it, she promptly cancelled the plan. One last thing to note is that the apartment has big windows with lots of natural light (that is not blocked by the semi-transparent curtains).