Susie was very helpful with things to do. She provided a whole binder full of info and even a map for the taking! The studio was cute and well equipped. Susie made sure we had some morning essentials (oj, coffee, English muffins) which definitely helped get the day going. The trundle bed was easy to operate - although we couldn't get it to stop rolling away, we just both slept on the single bed - which wasn't a problem for us. I'm sure if we would have asked Susie she would have helped us, but we didn't mind. The spiral staircase could be tricky, but was fine for us. The T is a short walk away and a very quick ride to almost anywhere in Boston. Jamaica plains is also a great neighborhood to explore. I would highly recommend this place for someone trying to see Boston as not just a 'tourist'.