The only good thing about this apartment was the location. The apartment clearly hadn’t been cleaned when we arrived. There was feces left on the toilet and the wall next to the toilet which was very evident and left us wondering what else hadn’t been cleaned. I messaged the host as soon as we arrived and asked them to send someone to clean the apartment appropriately. They responded quickly with an apology and said they would send someone to clean. Four days later they still hadn’t sent anyone. The check in process was ridiculous with needing to go to a separate location to get the key from a key cafe. The key is located in a shop that if they are closed, you have to jump through hoops to access the key. I have requested a refund with no response from the host. I now have to contact Air B&B directly to get them involved. Such a disappointment since the location was great and I would have happily paid the full amount if they had actually cleaned or sent someone over to clean after being notified of the filth.