We were very excited about our trip to Boston to settle our daughter in for college. But we were so very disappointed about the reality of our accommodations by Eileen.
The pros:
1. having a parking space
2. the location was convenient to where our daughter was moving in.
3. Eileen, the host, seemed friendly and was forthcoming with suggestions about things to do and visit. That is why we were so surprised at how bad the accommodations were for us.
THE CONS:
*We have videos and photos of the cobwebs, live spiders, and general dusty and dirty conditions mostly in our bedroom and bathroom, and also in living room by a/c and baseboards and walls. We shared photos with the host, Eileen, and also Airbnb upon request when we asked for a refund for the 6 nights not used and an adjustment for the 2 nights we had to stay. We were truly shocked at how bad it was, as Eileen seemed like a helpful and friendly person through our text messaging, but we never expected to find such a dirty, stale, cobwebby and spider-filled environment.
We had an 8-night stay planned as we moved our daughter to Boston for college. This is our first experience with Airbnb, the first time traveling since Covid, and we were truly disappointed that we were given such poor, unclean accommodations.
When we first pulled back our bedcover a spindly spider was crawling on our sheet and there was a small, live flea-sized bug as well. After that we started noticing just how many cobwebby corners at the ceiling and floor level were there with live spiders in our bedroom and bathroom and near the the a/c and living room area. It was clear that this place hadn’t been properly cleaned for a while!
We were grossed out by this experience. It disrupted our trip. We were greatly inconvenienced having to spend a day securing new accommodations for our remaining 6 days in Boston.
In general, this house really needs a deep cleaning from top to bottom. If done properly there is a lot of potential for it to be a nice place to stay. We assumed (as we should) that with all advertised COVID cleaning protocols in addition to basic housekeeping expectations, that we would be safe and comfortable staying here. WE WERE NOT :(
Recommendations:
Aside from the many obvious COBWEBS and SPIDERS, I’d recommend a deep cleaning of all the walls and baseboards, all surfaces throughout the house, including the drawers and cupboards, microwave. Use air freshener to freshen up the smell. Perhaps get new salt and pepper shakers which need a good wipe down. New bath towels and washcloths would make a difference too.
I would love to see Eileen take pride in her home, and would hope that she genuinely wants to provide her guests with a clean, safe, comfortable place to stay. We did not get that feeling during our brief stay due to just how unclean our accommodations were. It’s extremely unfortunate that we actually had to move out and find new accommodations.
For anyone considering booking, please ask if everything has been thoroughly cleaned. State YOUR expectations to Eileen. And hopefully, your stay will be a pleasant one.
We will not be as trusting of our host, if we book with Airbnb again. We will communicate our expectations ahead of time…We sadly realize that we can’t really trust what’s being advertised :(