Having read the reviews, we were braced for some concerns re: online privacy with Sonder, but the process was more invasive than we'd expected.
By the time you have booked your stay and confirmed your reservation, Sonder has collected your:
- Name
-Address
-Phone number
- Email address
-Picture ID
- They've used your computer's camera to take multiple pictures of you to confirm your photo ID
- credit card number
- guest's name and contact info
- etc.
After the trip, when you login to Sonder to delete the info they have on file, there is no option to do so, *but* you can email for assistance.
However, when we used the email address Sonder provided for privacy concerns, the email bounced back to us because that address doesn't exist.
Creepy!