First, it was very hard to find on a very narrow street with barely any street lights. In the first description (before you book and they send you more info) it says free parking, there was almost no parking close to the building, we had to circle the block 5 times until one close appeared. Then the walkway was not shoveled or salted at all as it was very cold, snowy and icy and it was a narrow downhill path, not safe. Lastly the apartment itself was freezing cold, almost unbearable and the heat instructions were unclear. After we arrived we went out for most of the night as we thought we turned the heat on, 5 hours later when we got back it was still uncomfortably cold.