We chose Jason's property in the Back Bay area of Boston to rent for a week because it looked very attractive, had at least 3 bedrooms, had all 5-star ratings on Airbnb, and appeared to be in a nice area, in walking distance of many places we wanted to visit on our trip. Jason was easy to reach when questions or concerns came up. I found him to be responsive and friendly. Overall, the apartment was attractive, and worked well for two couples and two young girls, ages 5 and 7. The bedrooms and beds were comfortable, and the trundle bed worked well for the girls. We were disappointed by four things upon our arrival. 1. The windows, especially in the kitchen and dinette / family room were quite dirty. 2. The Mitsubishi Electric Air Conditioning units on the walls were quite dirty. It made us not really want to use them. 3. There was a stackable washer and dryer in the second bathroom. The washer did not work. No water came into it. I called Jason and he indicated the washer technician had come out to repair it, and apparently was unaware that the technician had not finished the job. There was a coin-operated washer in the basement that we were able to use that day. Two or three days later, during our stay, the technician returned and completed the job, so we were then able to use the washer in the apartment. The dryer was fine. 4. The wall switch controlling the ceiling light above the stairs was unreliable. It worked 10% of the time. This is a safety hazard because it is the only light for the stairs. To Jason's credit, he asked for feedback regarding anything we thought would make future guests more comfortable. We appreciated Jason's recommendations for restaurants and nearby activities and playgrounds for the children. Jason is a good host. He is interested in providing a quality experience for his guests. He could easily and affordably attend to these few maintenance items that one expects in a high quality apartment at this price point. As Jason is a professional in the hospitality industry, I'm guessing that future guests will find that these issues have been resolved.