We reserved two rooms, but only one was available when we arrived, due to various levels of confusion and miscommunication. Hermina did the right thing by issuing a partial refund, which I appreciated, given the annoyance of crowding everyone into one room. The house is very clean and nice. The neighborhood is a lower income area of Boston, which new visitors to the area might want to be aware of. We were perfectly comfortable walking around, plus there is a police station right next door.