This was my first AirBnB experience and my expectation was that there would be a host onsite, more like a bed and breakfast. Because of that, I may not have read all my instructions as well as I should have and had some difficulty figuring out the codes and realtor lock on the front door. Luckily someone was servicing the rooms and she helped me with the process. Although the host was not onsite, she communicated well and quickly in response to my emails. There were 3 rented rooms that were part of this AirBandB as well as a shared bath, kitchen, dining and living area. It was all very clean and well stocked. My bed was comfortable and having onsite parking was a big plus. I felt the checkout time of 9am was a bit early.