Lovely little apartment, in a fabulous location. Neighbourhood was quiet, and safe. The North End is a perfect base for exploring Boston. I would recommend this listing to anyone, and I would stay again. We actually had two apartments in the same building, and had no issues with either.
This was our first Airbnb experience, and everything went smoothly. Because of this, we did not have any interaction with the hosts while we were in Boston, but they were helpful prior to our visit, and instructions for entry were very clear.