The set up, location, and communication was easy and great. But with a broken lamp, vanity, trash left in the trash can, leftover juice in the freezer, semi-cleaned place, dust still out, and the overall appearance was not pleasant. It worked with what we were looking for, which was just a place to stay while we toured Boston and could cook our own food at. I might stay here again, but I would know to have much lower expectations than what I originally had after seeing previous reviews and seeing the pictures they posted.