Chandra was very responsive and communicated effectively. Check-in was super easy. Traveling during the pandemic gave us so much anxiety, but Chandra was accommodating and cleaned the place before we arrived. The welcome board was informative and she was every thoughtful to the reason for our trip and gave us tips for our stay. The place was exactly as pictured and clean. The neighborhood was also quiet and safe. We loved the vinyl record player, the artsy vibe, and the private rooftop. It was truly an amazing experience for our first time to Boston and would definitely return again!