Very good location, super clean and cute apartment. The down side was the heater was not working 3 out of the 3 nights we stayed and it was 15 degree the first two nights we stayed. The management team replied very fast but the issue was not solved. First two nights we used a tiny space heater that was in the closet. It was not enough and the apartment was still very cold. The second day the maintenance guy came when we were not in the room because they did not notify us, so they had to leave. And we already gold them to call before they come so we can try to be back for it. Then they told us they would come back tonight but never happened. The third day the maintenance guy finally came and confirmed the heater was not working. Provided us another little space heater. But you cannot turn both space heaters on in the bedroom because the breaker would trip. The team reimbursed our heating pad very fast. But the refund was very slow. First told me they would get back ASAP, then asked me to give them up to 24hrs, then disappeared and told me the owner does all of the reviews and they’re out for a few days so please give them more time.
It is a great apartment to stay if everything is working. It is a nightmare to stay if something is not working.
*The management team did offer if we would like to move to another unit. But first, we have a lot of stuff and the elevator was not working during the time we were there. Second, we were there for a conference, we were very exhausted everyday and did not want to pack everything and move at 10 pm.
And remember they do early check-out, which is 10 am, earlier than hotels. And late check in (5 pm). Or you would have to pay extra if you want to check out later than 10 am or check in earlier than 5 pm.