Just not good. The bathroom that was supposed to be private was not private and was occupied and unsanitary when we got there. Vomit on carpet outside room. I understand things happen but the company was really unhelpful and confrontational about solving the problem. The whole thing was a headache. In town for business and was a major glitch in the week and not easy to deal with when there were lots of work related things to deal with already that had to take priority. I tried to solve this with them before leaving the review because I don’t want to hurt anyone’s business. We all work hard. But the unwillingness to listen to me and slow response time intended to drag out the time so that I wouldn’t be able to resolve through Airbnb was transparent, unnecessary and frustrating. Incidentally, pay close attention to the size of the beds in their listings. They photo them to look like double size but most are twin and rooms are tinier than advertised. Which, not great, but still passable.