Checking in process was very easy, super convenient to be completely electronic. I had an issue with an appliance in my unit, I was under the impression that they would be there to fix it, when I returned home after 4pm, it was still not
Fixed. I contacted them via phone and email at 9am. When I contacted the host they said they could come after 5, I was most definitely disappointed since I was under the impression they’d be at the unit during normal business hours when I wasn’t home. The host said that the best they could do was offer to send someone out after 5. It was just very disappointing. Not sure why I had to pay a service fee if it was such a struggle! There was 1/2 a role of paper towel, and few pieces of silverware. It was a nice unit, but my conversation with the host left a bad taste in my mouth.