Hermina is a wonderful individual! She was very kind and willing to help with whatever was needed. We stayed when there was a heat wave though, and there was no mention of a lack of A/C on the listing. All windows were opened and the fan was turned all the way up, but it was still a sweaty few nights. Otherwise, the stay was fine. Right near a grocery store, liquor store, and the T station, which made it easy to budget if necessary. The area is not upscale by any means, but there are some fairly authentic, decent Vietnamese restaurants around. The house was best to stay in for nights rather than exploring around the immediate area during the day.