This was the perfect crash pad for a week-long Boston work trip. Plenty of space, all the amenities you need (kitchen, private bath, laundry, cable TV, WiFi), and a at reasonable price (compared to most of the hotels downtown). The location was ideal too-- right on Newbury Street, steps away from the Prudential Center, or the Hynes or Copley T stops. And even though we never met in person, Alicia was always prompt to respond to messages and problems. I'd highly recommend this unit for business or long-term visitors.