Location, cleanliness, and communication were great. My complaints: I couldn't get the blinds to lower, so it was bright. Also, the windows allow a lot of noise in. I get cities are noisy, but there is nearly no dampening; almost as it the windows were open. Also there was something clicking in the side of the room. Don't know what it was, but it kept me awake. Overall a good experience, but with some changes it could be perfect. Thanks!