Overall, this was a great stay! The space is managed by a group, Sonder, so it was similar to staying at a hotel but with a kitchen. There were toiletries, coffee and tea. It was clean and had all the major kitchen appliances. This is the first floor of a Brownstone in Beacon Hill. Because it is a renovated, older building, it has its issues. The heater was not working but they sent someone immediately to take a look and they offered portable heaters which worked great. I am unsure if the people upstairs are permanent residents or also guests but they must have had a kid upstairs. You can hear the footsteps and loud running to the point the glass light cover on the ceiling was shaking. Also the building's laundry machines was outside the door so you could hear everything when someone was doing their laundry. Despite these little things, it was a great Airbnb and was conveniently located to all of Boston's major attractions.