Alex was absolutely amazing! Wow! She was over the top in making sure we were comfortable and had everything we thought we needed as well as things we didn't even think of. We've stayed at a lot of great Airbnb's and none of our experiences have come close. She communicated with us prior to arriving to see if we needed suggestions or had special requests, and even had us complete a short survey with our preferences for coffee, snacks, drinks, and other items to welcome us when we got there. The apartment was very clean. Convenient to tons of Boston's sights and restaurants. It's definitely small, but that added to a fun urban experience for two suburb-dwellers who have never lived in a big city. 5 stars!