The good and the bad:
Charming apartment inside and the pictures are perfectly accurate. The “liason” for communication - Jenny - was very prompt and very nice. Definitely confusion who the real management is though when certain problems had to be addressed.
The BAD: Major misrepresentation! I had a lengthy stay during covid19 and was told only *after* checking in that no deliveries were allowed because the apartment was in the back. This created tremendous inconvenience and unnecessary stress. Ultimately, a neighbor brought all my packages to me but I did not appreciate someone else having to handle my packages and wait for delivery. Very unfair. Also, I was not told the apartment was in the back parking lot of the building until after the reservation was made.
And worse: The heat did not work from day one. The response I got was “this wasn’t a problem before.” I used their space heater for the duration of my three-week stay.
And there’s more: this is NOT a private entry. Total misrepresentation!! The entry is shared with two other apartments.
The only thing private is the actual door into the apartment...which, of course, is the norm.
Because this unit is in the back in the basement and other residents walk by the windows I had to keep the shades down the entire time. There is zero privacy with them open. Zero.
The dishwasher is included yet they did not leave even one dishwasher pod or even a speck of dishwasher detergent, contrary to what they said. Also not even one drop of dish wash soap which would have cost them $1.29 for a small bottle.
Additionally, a guest should not have to message the host after checking in to see where to take out the trash and recycling. This information should be given out to make the process smoother.
While the actual apartment itself is very nice and well appointed, these other issues were huge and made this stay most difficult.
Riverside: you have way too many kinks to work out.
I am also a host of an apartment in Boston (mine was rented at the time) and would never ever let these issues slip through the cracks and misrepresent.
No, I would never return to this place.