Place was exactly like the pictures. It was perfectly clean when we arrived. The linens were nice quality, the kitchen was well equipped but had basically no pantry staples, just salt and pepper, (coffee maker but no coffee, pans and no oil). There is a nice kind of upscale grocery just a couple blocks away. We visited in the winter and the place kept a comfortable temperature. The hot water and water pressure were good. There was mild occassional road noise and city noise, really downright peaceful for a downtown location. We did have to climb a flight of stairs to the second floor and then take an elevator from there, but the instructions on how to find and get into the apartment were very good. I did go online and look at a street view on maps beforehand to make it easier to find the building, since downtown Boston is laid out like an anthill and light on street signs. The location was excellent, right near downtown crossing, very walkable and easy transit access.