We didn’t get to stay at the original listed site due to a medical patient needing to extend their stay. This is understandable but we feel they shouldn’t have listed the Airbnb if this is a possibility. We felt like we had the wool pulled over our eyes…originally booking a beautiful “luxury” stay and then getting a lack luster, drab, college like apartment. Additionally it doesn’t seem fair to not allow cancellation but the owners can cancel on you 24 hours before check in. We were offered and alternate site the day before check-in which we took as we felt we didn’t have enough time or available options to make other accommodations and were already in town. The alternative site was very basic and on a busier street near by https://www.airbnb.com/rooms/52615817
Issues we experienced on-site were: blind were missing or broken in the bedroom (which has been report multiple times by other guests), TV/ TV remote didn’t work, needed new light bulbs in the living room which doesn’t have any windows (these did get replaced very quickly), microwave doesn’t open all the way, the elevator has been broken for months but the check-in instructions tell you to use it, and the apartment was very loud as it’s next to the stairwell so you hear people going up and down the stairs all night.
Pros of the alternative site were location however the original site location would have been better. The beds were comfortable and there were plenty of towels. Had basic bar soap and 2 in 1 shampoo/conditioner. It was clean enough but could have been better.