Terrible, absolutely steer clear of this property!
I booked Lisa’s place for a last minute trip to Boston on August 19, due to arrive August 20. The reservation was confirmed and paid in full, however, on the morning of my arrival I had not received a response from my message to Lisa regarding checkin specifics. I attempted to call Lisa twice and she did not answer. Soon after my calls, Lisa messaged me to advise that the booking was actually never available and that it would need to be cancelled or that I could stay at one of her other properties. Unfortunately, the other property was inconvenient for my needs and the booking was cancelled just hours before my arrival (despite having paid in full and received booking confirmation).
Lisa showed a complete lack of empathy for my situation and I wish she had informed me of the reservation’s unavailability sooner after I received confirmation and paid.
I ended up booking a hotel for a similar price and it has been a great experience in comparison.