This was the worst stay I have ever had with airbnb. I was excited about the place, it was amazing but her renters upstairs were so loud and kept me up until well past midnight. Her and i communicated and she asked them To quiet down. I sent her a video, that’s how loud it was from my bed! I had to get up super early for work. I let her know that night that I needed to check out the next morning and asked to be refunded for this inconvenience. Resolutions sent her an email and she has completely ghosted me now and won’t respond at all. If you value sleep, the house is old so you hear every footstep and the people upstairs had no regard for anyone else in the house.