Melissa made us feel very welcome from the start. Friendly but not overbearing at all, she explained well how things worked in the house as she showed us around. It was lovely talking with her when we arrived and at breakfast both mornings. She made us feel truly welcome and answered all our questions with ease. Melissa's dog, Acacia, was a real plus, too. SO FRIENDLY and cute as heck! An all-around first class welcoming party!