The property was responsive to me - however, didn't ever fully resolve the issues. There were multiple issues with their fuse box shorting out - leading to evenings with no air conditioning. Once we went to the fuse box ourselves and reset it, the power worked fine. However, it kept shorting out. We had to connect the a/c to power cords strung together to reach a different outlet. There were a couple of days with ant infestations - they initially sent the housekeeper to fix it along with the a/c issue?! We had to insist on a maintenance person and exterminator. Location is amazing - the room was not so amazing. I would not recommend this property unless it's your only option.