Something smelled terrible and had water damage during our stay.
When we arrived on a Wednesday everything was great. Clean place, no complaints beyond a heavy footed neighbor above. We noticed a slight smell in the building but it did not permeate past our door. We chalked this up to the building being old. By Friday the smell was horrific. Clearly an animal died somewhere in the hallway. Again, it didn’t go past our door. At approximately 2 am Saturday morning, water began pouring through the ceiling in the kitchen and in the larger bathroom. We used the trash can and pots and pans to collect all the (brown) water and contacted the property managers. He answered quickly but essentially no one could assist until the next day. We moved all of our personal items up off the ground and left in the morning to try and continue our vacation but could not use one of the bathrooms (4 people staying so we needed the 2 bathrooms for sure). We dumped the water from the pots several times in the night and before we left to try and prevent further damage to this property. It was disgusting and inconvenient to say the least. We came back later in the day to the water no longer dripping but conditions still wet, tops of the cabinets bowing down from water settling, paint bubbling, etc. We were only given 4 towels for a 5 day stay. So one per adult, this did not allow us to use them to clean water so we had to use almost all the paper towels and some wash cloths to clean the remaining standing water. Airbnb was less than accommodating offering us just a small percentage of our refund for one night when we had to stay for 2 nights in these conditions. So disappointed that we paid this much to stay somewhere where the conditions were very poor for 2/5 night stay. We were informed by a neighbor the next day that the tenant on the top floor left his bathtub running and it overflowed causing the water to flow down to floors below. It’s worth noting that Airbnb does not really care if you pay $800 a night but wake up to water pouring from the ceiling/bathroom, can’t use the facilities, have very few towels, and lose two nights of accommodations you thought would be top notch. We feel we should have been refunded for one or two full nights and instead were given a small percentage of 1 day and a small air bnb credit Instead.
Be warned of water damage, mold, and dead animal smell if you stay here.