Bill was very helpful and friendly. The apartment is very spacious. The neighbourhood is a bit dodgy at night but the bus stop is only a short walk away which takes you into the town centre. The bed is very uncomfortable. It's on wheels so moves when you turn over in bed and the mattress needs replacing. It dips in the middle and my husband had to sleep on the sofa bed in the end. The bed sheets were also very stained. Okay stay but the bed and linen NEED replacing!!!