We never got in to see the condo. Our host never showed up. We spent over an hour waiting outside, trying to contact the host.
Our last contact with the host was the day before when we discussed arrival time. I got no further responses to my messages.
After attempts at contacting the host failed, we called the airbnb help line. As airbnb tried to contact him, we remained outside searching for another place to stay. I'll tell you its quite stressful trying to find a place in Boston in the late afternoon on a Sunday.
Anyway, after an hour of airbnb trying to contact him, they gave us a refund. Luckily we found another place, across town.
So we dealt with over 2 hours of stress and frustration that could have been avoided with a simple response from the host. We are very disappointed. This host cannot be trusted.