This was our first time in Boston and this ended up being a great place to stay! It was a short walk to a T station so it was easy to get where we wanted to go. We did Lyft in at night. We never felt unsafe and the street the apartment is located on is very quiet. The apartment size was perfect. I never had to communicate with Terry during my stay so I can't comment on how easy he was to reach but I take it as a positive that I never felt the need to contact him. All around, we had a great time and a great place to come back to each night!