Manuela communicated with me well before, during and after my stay. She is very warm and helpful. The room is as described. The house is unbelievably close to the Red Line T-stop, which makes it very convenient. My room faced the station, however, so there was a lot of street noise (at night on Saturday and in the morning on weekdays. There was a mix-up (I didn't stay in the "downtown view" room), but Manuela addressed this as soon as I arrived and provided a reduction in the room price. There is no AC, as described, so when the daytime temps are above 75 or so, it's warm up on the third floor. The bedroom and bathroom are both very large with big dresser and closet. The bathroom is shared, but I never had any trouble using it.