Ella met two of us on the first day and explained how the apartment worked. Pictures are accurate and the apartment is clean and fresh. there is now also (summer) a fan in the downstairs window which brings in the cool evening air. I came later and had missed the instructions and directly meeting with Ella but she was very accommodating and quickly answered texts and emails. (they were out of town) so had a very nice stay. Easy access to town less than 5min. and its shops, restaurants and cafes. Very nice location if you are visiting family in the area. Also only short walk to trains and 15min into Boston itself. Enjoyed sitting outside for breakfast and in the evening.