I had a great stay! I came on a business trip and it was the perfect spot to come back to after long work days. Great location in the lovely South End, and so convenient to the Back Bay. The place itself was immaculately clean, recently renovated with nice lighting and thoughtful touches. This apartment is spacious for one or two people and great for a short stay or business trips, with enough room to lounge on the couch and relax. Bathroom and kitchenette are small, well appointed and very clean. And it's at the back of the building on a courtyard so is pretty quiet and calm. I did have an unforeseeable problem on check-in because the lock had broken on my unit. When I called the response was immediate; they sent the building manager over to assess it and then put me up in another unit for the night because a major repair was needed. The follow-through from the team was great – very high level of responsiveness and communication, so I felt totally taken care of and it was really no trouble. I felt so relaxed in this space and would definitely stay here again without hesitation.