The art of being the worst host ever
1) the art of burying necessary information through a mountain of useless information and hide behind policy.
2) the art of providing a phone number reaching to no one
3) the art of responding without answering
Intrusive questionnaire, you have only 6 hours to pick up the keys between 3pm and 9pm (so you have to accommodate their schedule) but they tell you to go fetch the keys far away (approximately 7 minutes walk) when you are with your luggages.
I never could get the keys to enter in the apartment so I have no comment on the inside but they refuse to reimburse.
However I went to the building and the building entrance was dirty, when a person opened the door and got out of the tiny lobby it smelled urine, outside just in front of the building door there were couple of homeless junkies yelling at each other.
First time I write a bad review
Absolutely disastrous experience
I will never go back there or recommend this place