Location was nice, friendly area and good dinning. Luxcrescent was unresponsive to my request for a phone call to resolve an issue. I received numerous text messages from a “Concierge” that could not resolve my issue and furthermore offered NO resolution to my issue. At no point did Luxcrescent offer any apology and/or resolution to my issue. The issue was completely ignored as though our occupancy meant nothing.
In conclusion, I recommend the area but DO NOT recommend Luxcrescent as a reputable hospitality organization, severe lack of customer service and did not stand behind the reservation.