I paid for an early check in at 1pm. I arrived at 1 and found my room filthy. The carpet were disgusting and the cap of a heroin needle was in the floor. I called guest services and they said they had issues removing them person before me. Which I can understand, but that isn't my problem. Finally a cleaning last came and a poor job of cleaning and left. I made several calls to the company expressing my frustrations and they were never returned or followed up on. Ultimately they refunded my early check in fee, but would do anything else to rectify the situation. Dirty rooms and poor customer service. Wouldn't recommend based on my experience. Also would recommend if you value customer service.