the worst ever. he came into the unit when we were out to take someone to work. entered and locked my service animal and another guest's dog in a room. and then complained the dogs were barking. I'm a vet and have a service animal that helps me stay alive. we never heard from him until 2 days in when he called me and tells me I need to come back. as soon as I arrive he tells me no dogs and I have an hour to get out. I stay in Airbnb or vrbo 's 2 weeks a month due to my work. we had to find another place and he still kept our 3500. stay away if you have a service animal