I am not sure there are really a Brian and a Heather. This is a set of corporate rentals in a very old Grade B- office building. In communication prior to renting we discussed some of my needs- I have fairly serious asthmatic allergies to certain cleaning chemicals. They assured me that all would be scent free etc. The towels, floors, beds and linens stuck of cherry perfume. The windows were all on the front of the "apartment" and opened onto a pedestrian street that is LOUD. All in all, the whole experience was dreadful. I curled up under my coat on a floor with a grass rug to catch a few hours of sleep until we could leave in the morning. In addition, this is not a good place to drive to, there is no parking even to unload your car of luggage (unless taxi, which would be fine). The area parking is very expensive- and yes, I also asked these questions ahead of time. They directed me to SpotHero (a fine product) but not coming from Boston, I had no idea what that really meant.