I had a great experience with my stay here! The room was clean and the hot water worked fine. The contactless check-in process was super convenient (they just sent me the passkeys for the front door and my individual room). I even booked on the afternoon of the night I wanted to stay and they got back to me within half an hour. The location is great - a lot of shops and places to eat around, and I felt safe in the neighborhood at night and in the building. I got a studio with a queen bed for just under $240 total (after taxes and fees); it looked like it was on sale at the time. I would recommend to anyone looking for a private room around the prudential center. It's notoriously difficult to park on the street in this area of Boston without a residential permit, so if you need to park overnight I recommend a garage; the one on top of the whole foods at 15 westland ave worked great for me.