Overly complicated booking, check-in, and check-out process. Required a lot of paperwork and involved a barrage of emails and messages. You have to pick up the keys in a different location (from a kiosk in a corner of random market) that was not convenient. The price was high as a result of a lot of add on fees. Felt like I was staying in a very complicated hotel system without any of the benefits of staying in a hotel.