We really enjoyed our stay. The location is very convenient, close to the Charles River and the T, right in Back Bay. The air conditioning worked great and was easy to control which is a definite plus. We had some trouble locking the back door and Jason was very responsive and helpful. I think the back door lock could ultimately be improved but, again, Jason was very helpful in this regard. Check in was very smooth, all instructions clear, useful local information in the apartment (we know the area well so didn't make use of much it). Kitchen worked well, shared washing machine was also great.