The communication was excellent throughout. The home is lovely, exceptionally clean. The bed was super comfy and the sheets soft - softer than mine at home for sure! The location was great for a late landing at the airport, just a few minutes in a taxi and you’re there. I’d recommend bringing earplugs if you’re a light sleeper - it’s peaceful and quiet, but naturally you can hear the other guests moving around as it’s a shared space. I used mine and slept perfectly. The temperature was just right, there were loads of sockets for my gadgets. Couldn’t fault it!