Not great. We had to walk up 3 flights of stairs with our luggage. Only 2 towels for two people and two nights. There was barely any cooking supplies, and no seasonings or oils to cook with. Check in time was 5:00 PM which is very late, check out time was 10:00 which is very early. It was a tiny apartment so I don’t think 5 hours is necessary to clean that small of a space. It was very noisy, but it’s in the city so that makes sense. The location was good, it was a close walk to everything. Bed was comfortable and everything was clean. I think the space has lots of potential, but could definitely use some work in terms of customer experience.