Nicolo was very welcoming and accommodating. He responded quickly to all of our concerns, and the house was spacious enough to fit all 6 of us. The kitchen amenities were also great, as we cooked a lot. The only reason this is a 4 star review is because the house had some open houses while we were there, which was not communicated to us until we got to the house. For one showing, we were asked to make the house look uninhabited and had to vacate for around an hour. The rest of our stay went smoothly though, and we very much enjoyed the three months we spent in Charlestown.