Richard was really fantastic in regard to communication and made it very easy for us to access the apartment, as well as allowed us to store our bags in the building on the day of departure so we could explore Boston without hauling our luggage. The flat is clean and very comfortable with one AC unit in the bedroom and 3 ceiling fans, so on a hot day it cooled down nicely. The location is perfect for exploring the North End and easy access to the rest of Boston, particularly the Freedom Trail and Harbor Walk. The only thing to pay attention to is the narrow steps leading up to the 3rd floor apartment can be difficult with a large bag.