We were very pleased with the location of this Airbnb. It was central and walkable to everywhere we needed to go in the city. We had a couple of issues with the unit/building itself, and although I was responded to very quickly by Albert and/or Brian, the issues were not really resolved. One of the bathrooms in the unit had water running in the tub and it ran the whole time we were there - it sounded like the shower was running. The maintenance person who came to check it out said they didn't have access to the utility area of the building to shut of the water in order to fix the issue. The other issue is the fire alarm went off twice during our stay - one at 5:25am! Again, it was caused by lack of maintenance issues (hot water heater and air duct system) that needed to be addressed by upper management/owners, and beyond the control of Albert/Brian. On a positive note, when we requested extra items like paper towel, cleaning items and towels/face cloths, those were supplied quickly!