Overall we had a great stay and definitely recommend staying there. We did arrive to discover the apartment had not been cleaned, dirty sheets on the beds and sofa and towels on the floor. However, we got an instant response when we messaged them, and they sent someone as soon as they could, apparently there had been a communication issue with their cleaner. They were genuinely apologetic and comped the night for our inconvenience. Things happen, and we appreciated them making it right! It was a lovely apartment, we were in town for a wedding at Larz Anderson Museum, and it was a perfect location.