Elisangela communicated with us and answered any questions along the way. perfect location for our family. close to public transportation to where all we wanted to go. Loved all the choices for sleeping arrangements. We have four adult children with two of them married, and we all had plenty of space! There was some noise in living area next to us, but there is no control over that--and we ARE in the city! Noise is to be expected. We had a good experience and we would recommend! Also to note the great restaurant across the street, Angels--delicious!