Misha was very helpful, he answered all our questions in a timely way. It was very easy to check in and access the apartment which was perfect for our busy schedules. While overall we had a great time, the washer and dryer were unavailable to us and the parking description is a bit misleading. There is only 2-hour parking during the week-days, however in the evening and weekends it is all day, so it may still suit your needs.