starting with the front of the building, the elevator was so small and the door would only open half way when it was only big enough for one person to fit through anyway. nothing in the unit worked. the heat did not work, the lights in the place besides the living room did not work. there was a lot of dust in the unit. sticky counter tops. hair on the bathtub walls. the freezer fan had no cover on it. the tv did not work. the side lights in the bed room did not work. the outlets in the bedroom did not work. i took photos and videos and sent them to support. i went to the 2nd floor where the hosts office was and noone came to the door. then i was asked to pay 450$ because they said their cleaning personal had to knock on the door many times. when they only came up once and we told her we were leaving in half an hour. we left in less time. i was getting messages of they were going to have the police come and oull me and my child out of the unit, when we were long gone. i never get a unit with no reviews but it was the middle of the night and i had my child.