The room was a bit small, but as described. The only complaint was the mattress wasn't great. Could feel the springs and the frame felt unstable. The plastic chair at the desk was also pretty flimsy. The water was out for about 6 hours, which we later found out was due to a water main issue (emergency, not Maverick's fault, city workers were tearing up the street outside the building). When I attempted to call the number listed, the automated menu just took me in circles, choosing the appropriate option just sent me back to the previous menu. So I emailed instead and received a response and updates within minutes, so If you are trying to reach them, I recommend emailing rather than calling. The room was still worth the price since we got it at a discount and it was very centrally located.