I'm an airbnb superhost and - like Linda - often rent out my house when I travel. I know it isn't easy and it is not the same as a hotel, but communication and honesty are key. Normally the quibbles that I might have had with Lindas place (the lack of deep cleaning, the slow communication when keys were not in the promised spot, and the note asking us to tell her neighbors we were her "friends") are something I would simply overlook; however, the culmination of these things left my boyfriend and I had a very negative and unsafe situation. Linda is renting out her condo against the wishes of several of her 8 neighbors. The host initially provided instructions on where to find the keys (taped to a flower pot). Then she changed the instructions letting us know they were under a flower pot. When we arrived the keys were neither taped to nor underneath a flower pot. My boyfriend, who was also registered on the reservation, called her multiple times. I tried calling as well. with no response. We eventually called airbnb. It was dark out and we were rooting around on this woman's porch as people from the building were leaving and looking at us suspiciously. Eventually we found the keys inside the dirt hidden among the flowers. When we got to the apartment we found a note asking us to lie to her neighbors and tell them we were "friends of Linda's" because they had concerns about security. Frankly if I were them I would also be concerned about having entrance keys to my building taped to the outside of a lone flower pot on the stoop of our building on a busy city street. The place was generally clean and tidy but it hadn't been deep cleaned in a while. There were stains on door handles and door jams (old blood stain on molding) that could have been cleaned with a soapy, warm, wet rag. A deep cleaning issue - a dirty bathroom fan - is likely how a short in the bathroom sparked the caked dust and caught the place on fire. We returned from dinner to find an evacuated building and six fire trucks outside. We spent nearly two hours trying in vain to get in touch with Linda to tell her about the fire. The neighbors were livid as this was - apparently - the third fire/water issue that damaged other people's property because of Linda's neglect. Neighbors made very clear that they were unhappy with Linda's disregard for their safety and property. We felt caught in the middle. It was a Friday night in Boston at midnight by the time we finally found a hotel nearly an hour outside of town. Not a great expereince. Linda agreed to reimburse us for the one night we did not get to stay in her place.