My stay was pleasant and honestly perfect for my needs. I was in town visiting friends and simply needed a central location to crash and stash my belongings for a few nights. The room was clean as was the bedding and the towels. I didn't experience any issues with noise from the street or from other guests. And I felt safe knowing the front desk was staffed 24/7.
As other guests have noted, the biggest issue with this place is the value— specifically the amount of space and number of amenities— relative to what you might expect for the same price staying downtown in other cities. I happened to be in Boston during a confluence of events that drove the price of lodging in downtown Boston to eye-watering levels, not just at FOUND but everywhere else in the area. That's life, I suppose. Just try to book your stay early to ensure you're getting the best deal possible.