Pros: This is a big bright apartment on a great street in a lively historic part of Boston. The beds are comfortable and the apartment is clean. The neighbourhood is friendly, feels safe and is in easy reach of all Boston's highlights. If that's what you are looking for that's great.
Cons: As a seasoned user of Airbnb, I found that this owner does not offer service of a standard I'm used to. This is a letting agency which means that all the personal touches and keen to please hospitality is not offered.
3 glasses,1 plastic for 4 guests. No wine glasses, mismatched mugs and tired furniture more suited to student accommodation. No coffee or welcoming supplies for your first morning. No little bits and pieces - so if you do want to cook in the really good kitchen you have to buy everything.
No local dining recommendations. In an area with over 100 restaurants some personal favourites of the owner would be appreciated.
Lots of phone numbers to call if you need somebody, although the ones in the welcome pack did not match the updated ones in the broken stand on the coffee table.
As a European traveller I had to use my cell phone to call the phone number to collect the code for the door and to call "hot line" at the cost of an International call.