I booked this apartment for a conference at the Hynes Convention Centre. In the end I was unable to attend but two colleagues used the apartment instead. I don't have a lot of feedback from them, but I can confirm that communications were excellent, check in and out worked well and the location for access to the conference was excellent. Glenn made it easy to change guests. My colleagues told me that the apartment was functional rather than luxurious and fine for two people but would have been very tight for four.