Kelly met us when we arrived, which was after a delayed flight. She was very informative, had some great info on the best places to see/eat go to in Boston. There were some provisions in the fridge and fruit -overall we were made to feel very welcome. The loft is just brilliant, really well appointed, in a contemporary very stylish design. The linen and toiletries were very high standard. The location is suberb, we literally walked everywhere, even with our kids, although the T subway is moments away. I would strongly recommend Chris and Kelly's home - they really went out of their way to make us feel comfortable and welcome.