This was a great place that we hope to stay in the next time we are in Boston. Jacklyn was very friendly and responsive, but honestly we didn't need anything. Everything was all set up and clean when we arrived. Parking is easy. Spacious apartment with plenty of space for my wife, our three little kids and me. 5 minute walk to the B line and a 10 minute walk to the C line. Both walks are a bit hilly, but with our youngest two in strollers, it was not a big deal. WholeFoods is an easy walk and an easier drive as they have parking on site.