We did not meet Jose but he was very accommodating allowing an early check-in and he quickly addressed and resolved a noise issue. The location of the apartment is excellent. It is directly across the street from the Old North Church. Many excellent restaurants and bars within a 5 minute walk. A small grocery store right around the corner on Salem. Only a 10 minute walk to the TD Garden and a 15 minute walk to the Aquarium. The apartment is nice with all the necessities needed. However it is an old building with thin walls so you can hear your neighbors above you and the floors creak when you walk. If you are a light sleeper you may have trouble getting to sleep and staying asleep due to the minor noise. The bed is very comfortable and the heat works well so the apartment was very comfortable. A great location to enjoy Boston.