The staff are insanely helpful, warm and engaging. I can't speak more highly of them and their assistance. Copley Hotel is a very convenient location to most attractions in Boston. You'll find that Boston is an easy-to-navigate city if you like walking. Copley's location to the Back Bay and Downtown neighborhoods is a short walk from your room. The "T", or MBTA, Boston's subway system is a couple of short blocks away from CH's front door. Although I was in town for business, I used to live and work in Boston, so everything was quite familiar to me.