This was our first experience with Airbnb and we absolutely loved it. We received detailed and accurate descriptions of how to access the apartment and operate the items therein. The apartment was exactly as pictured and described, spacious and lovely. West Roxbury is a great neighborhood. Never once had a problem finding a parking space on the street. Lots of extras that came in handy (fan, hair dryer, scads of kitchen utensils, lots of hangers). John was even very gracious when one of our party, in his quest to learn as much as possible about the door locks, accidentally locked us out. John had to send a poor chap over to rescue us. We were more careful after that. Plus there's a convenience store on the corner, a grocery a couple of blocks away, and a donut shop nearby. What more could a gal ask?