Nicolo was very prompt and responsive with all of our communication prior to visiting. While he wasn't there to greet us in person, the house was very easy to find and he provided very thorough instructions and a welcome guide ahead of time via email. We had no trouble getting in and found the accommodations to be even more charming than in the photos! The neighborhood is also historical and welcoming and a short walk to the Warren Tavern, where we had brunch. We stayed on New Year's Eve and were pleased that even on a busy night, the neighborhood was quiet and felt very safe.