Thanks for hosting me. I would have given the place a five star save:
1. The size of the bathroom which was extremely small,
2. A broken safe which was something I needed to store my valuables
3. The reluctance of hotel staff to advise/help with calling a ride to the airport
4. Disregard of the staff is providing me with a requested wake up alarm at 4 am to catch my flight. It never came.
The room was clean, spacious, and had most other amenities for my trip but I did expect better customer service from a highly regarded hotel.