This apartment has an unbelievable location. We were attending a convention at the BCEC and walked every day. In some ways due to the amount of food and shops around it it was more convenient than previous stays directly in the Seaport, despite a slightly longer walk. The bedrooms are spacious, and the amenities were adequate. Despite being in the heart of the city, the building is on a quiet little offshoot that makes loading/unloading way easier.
Our only concern was that this is clearly a place which solely exists for AirBnB usage. It is a rebuilt/freshly renovated space. There were issues with lighting, as lights would flicker on and off, and most concerningly, there were issues with noise. The wall dividing this apartment from its neighbors lacks sufficient soundproofing (and even goes through the middle of an exterior window). We were a group of 8 and it was clear the neighbors could hear us talking at a normal volume (for 8 people) and we could hear them move chairs or furniture, etc. The advertisement makes explicit mention of this being a potentially noisy "city apartment" but I think clarity on "if you exist in the kitchen, you will be heard by your neighbors" is an important point of clarification.
With that said, the responsiveness from Brian and Heather's team was immediate, and thorough. Great communication and great service. The challenge was that he issue was essentially embedded in the apartment and the circumstances, rather than anything anyone could influence in the moment.