First let me say that our host, Alex, was amazing. He was able to take care of anything that came up and responded almost immediately to any messages. Next, let me say that the location was perfect! It could not have been better. We were right outside the back door of the hospital and as we were there for my husband's surgery, that was a lifesaver! The lobby is plush and upscale and the workout room is beyond what anyone would expect. Our unit was nice and the kitchen fully furnished with anything I needed. I am handicapped and was fortunate enough to get the handicapped unit with a walk-in shower. I love the washer and dryer being in the unit, that was a real luxury! I must mention that the TV system is terrible. That's one thing I would change if I were the owner. That and I would put a bigger bed in the bedroom. It was a very nice bed and the mattress was great - my husband and I both commented on how comfortable that was. But the bed was not big - maybe not even as big as our queen size bed back home. It didn't bother us much - we're pretty adaptable - but it isn't a king size bed. I think they are changing the listing on that unit to reflect that. This was our first experience with Air BnB and it was good for us.