Richard was a great host; he answered every message promptly and thoroughly. He was very helpful and friendly. The apartment is exactly as described. The best thing about it is the location!! The North End is fantastic, especially if you like proximity to historic sites and delicious food! It was such a fun place to stay, and I can't wait to return. We had a late flight, and Richard arranged for us to leave our luggage in the building after check out so we could tour Boston without dragging it around with us.