Smooth check-in. Place is small, but EXCELLENT location, can't beat it. Minutes to Copley Center, 24 hour convenient store. Alicia let us know where to park, the local garage, but we got lucky and found free street parking (being the weekend) across the street from the place. Cons- the heater wasn't working, it got cold (65F) and we had difficulty sleeping first night, but Alicia got us a space warmer for the second night, and also fixed the lights to make it brighter without us asking. Tips - bring your own space heater and light to apply make up (just in case!).