Jay was extraordinarily available any time I had a question. The neighborhood of the apartment is fantastic. Beacon Hill is a great area and it is within walking distance of a lot of downtown Boston. The apartment was pristine when we arrived and it was just what my wife and I needed. My only complaint about the neighborhood was that parking was at times difficult, but that is NOT something over which Jay has any control. Very pleased with the stay in general and if I'm in Boston again in the future and the place is available I will definitely be in touch.