This was my first AirBnB experience so I was a little nervous. Todd immediately put me at ease by responding to all of my questions within 5mins. He sent me a message about a week before my arrival detailing how to get into the room which was super easy. The room had all promised amenities, whatever toiletries I needed and was very clean. Todd delivered everything he promised. Very positive experience and makes me open to using AirBnB again in the future.