Rooms are dirty and not cleaned. I had to change my room three times and all three were dirty. It seems they’ve laid off cleaners for the hotels as food was being left outside rooms in the hallways for days at a time. My first room had hair in the shower and everywhere so I asked to change. They changed my room only to give me one that had bugs on the bed. Not sure what type of bugs they were but definitely was gross. I switched rooms a third time only to be taken to a room with stained sheets, ripped sheets, tag stickers on the mirror, hair remnants from shaving in the shower and sinks. List goes on. The customer service was okay but this is unacceptable when staying at a reputable hotel. Especially during a time like this pandemic, cleanliness expectations cannot be compromised.