My trip to Boston was last minute (my daughter went into labor early) - I booked Glenn's place on my way from NJ - Glenn got back to me right away - made the check in so easy - and was very flexible (since I was in the hospital all day) - When I arrived back to the Airbnb - there was a bottle of wine, cookies and a lovey card congratulating me on my new grandson! The place is much bigger than I expected - very clean and a great location. Had to extend my stay and Glenn was quick to respond and helped me arrange this!! Will definitely be back soon!! Thank you Glenn for an enjoyable stay :)