We had a wonderful experience in Boston. We arrived very early and Jose let us check in without hesitation. Jose is very clear about keeping the lines of communication open, which I very much appreciate. If he does not know he can't fix it, and he will help and make your stay very comfortable. The apartment itself is clean and while small still very spacey. I was there with my two children and I still had room to move around, I loved the ambience of the apartment. The area itself is in Little Italy and perfectly situated for sightseeing but still quiet. A great coffee shop across the street. Jose is very accommodating and really wants your stay in Boston to be a positive one. Thank you Jose we loved it.