Jose and Jason were quick to respond to every question I had! (And I ask a lot of questions!) They made our check in and check out very smooth and were quick to help accommodate my friend and I because our flight in was very early and our flight out very late. The location is PERFECT! It is right on the freedom trail and Little Italy is such a friendly area. My friend and I were able to walk everywhere and felt safe doing so. I would absolutely stay here again or at another place where Jose and Jason are the hosts.