I was out in the city for the entirety of my stay and did not get to physically interact with the hosts. Jen checked in via message after my arrival to make sure everything was good. Great space and very clean with clear instructions on how everything operates within the apartment. They even had local recommendations for food/drink/entertainment posted right at the door. I'll have to check out some of those places next time I am in town. The walk to Jackson Sq to catch the orange line did not seem as far as I was initially anticipating either, which was great for me coming from San Antonio into the cold of January. I would definitely stay again.