We had some air conditioning challenges. Undiscovered for a few years, and definitely not the Host's fault. It has since been resolved and no future guests will have this problem. They were very accommodating and responsive.
It is not a typical hotel area. You are in the heart of everything as far as historically touring goes, we loved it. We were a family, and in by about 9:00pm each night. It was great for us...kids not less than 9-or over 18- would find it very convenient. Sadly, after 9:00pm it gets a bit more concerning. Not unsafe really, but unsavory. But coming from San Francisco--that just what big cities have encountered lately. If this is your first trip to Boston, and you want to take History tours...I could not recommend this place highly enough!