Josh and Whitney were extremely courteous and helpful. The room was neat and clean when we arrived, and we were provided with some nice small snacks, soap, and lotion. Everything was taken care of from fans to towels to clean sheets, and they were always quick to respond whenever we needed anything. It was a very welcoming and comfortable experience, and we were very close to the train. Spurgeon, their dog, was very shy but kindly and cute. It was a great stay!