Nat was very helpful from the day we made the reservation until his follow up with us upon our departure. Great apartment in an ideal location, especially if you are in town for events at BU, Northeastern, Berkeley School of Music, Harvard, Fenway, etc... Everything is walkable and the T is a short walk away as well. The apartment is charming with an updated fully stocked kitchen and living area that is ideal to relax in after long days walking the town. Running paths, bike paths, and tree lined sidewalks are just out the front door. Our son starts school at one of the nearby colleges this fall and we plan to return and stay at Nat's. Great alternative for someone who travels all the time and is tired of the cookie-cutter hotel chains. Also, we were coming off of a 14 hour flight and arrived early in the morning and knew from our advance correspondence with Nat that the apartment was going to be ready for our "early check-in". Nice to grab the key from the outside lock box and then immediately start our day in Boston. Enjoy.