Communicative but not very flexible with modifications to the booking when given time to change the booking. Not a place for the light sleeper but the location is ideal. Building is very old and the space had tile in the bathroom that was falling off the walls, the fan had caked dust on the blades so dusting was needed and the windows looked like they had water damage or plaster damage. Just seemed to cost too much for the quality. Couch was too small for two people to sit on.