This was my first bad experience on Airbnb. Part of the reason is understandable - it is impossible to find good cleaning people right now, but this place was dirty. I found hair everywhere - in the shower, on the couch, on the floor. Worse, when we checked in, there was some soap at the kitchen sink - and that was it. Nothing in the bathrooms or showers. If I owned this property, I would have personally driven it over - but instead, housekeeping brought soap 24 hours later. And some additional towels, because we had exactly four for four people. The "fully functioning kitchen" is NOT: the oven door does not close and, while there may be some pots and pans, there is NOTHING else. No olive oil, no aluminum foil, not even salt and pepper. And I requested an aero bed - it was never delivered during our four-night stay. The place is not as nice as it looks - there is barely any light in the bathrooms (no chance if you're looking to put on makeup), there was cardboard in the window next to the AC, blinds were broken, etc. On the plus side, location is amazing. But these owners could have - should have - been responsive and addressed these issues with something beyond a meek apology. I would not stay there again.