Sandra was great at communicating. The place was cozy and equipped. Parking was beyond horrible. We drove around for an hour very late at night to find a parking spot. We were tired and this was just a place to sleep so wasn't ideal. if you are planning on arriving late at night, I would not stay here if you have a vehicle. It is close to the airport, so getting an Uber or Lyft would be fine. We were disappointed the TV didn't work (even as we followed instructions) and neither did coffee maker. She provided us with fresh coffee which was nice. The shower was extremely small (we are not big). Hoping washcloths were just forgotten, but also suggested getting nicer towels to replace old thin ones. Would not stay here with a car, but would without one.