Such a lovely location to stay in! The lock was a a bit confusing (I dumb lucked my way through the first few and had trouble entering my room for check-in, but once I knew what to do, it was smooth sailing. Glen was very kind and accommodating, and when there was miscommunication, we were able to resolve it quickly. Lovely room and residence—I felt very welcome and safe staying in a city I've never been in before. also great location to catch the bus!