5 star space, 2 star check-in. Very nice place. Spacious. Nice view of park. Very clean. Decent Amenities. Good location. Check-in was a minor disaster (no response for hours to multiple texts/emails/messages even though it was very clear when I would arrive. A little slow to respond to request to extend as well. But very apologetic about it. Once I got over the check-in experience I really liked the place. Adriana was very nice.