Todd sent me several welcoming messages in advance of my stay, including clear instructions for how to access the space. I felt very at home and knew that I could reach out in case of any issues (though there were none!). The room was very clean and exceeded my expectations from the photos - I shared a bathroom with one other guest but the amenities were spotless and I felt I had ample privacy in the King room. Overall, it was quite a pleasant experience and exactly what I was looking for.