The house was in a great location . However upon retiring the first night we found the sheets not clean with other peoples pubic hair in the sheets we had to sleep on the sheets for the night and the next morning I took a note to the front office and left it on the computer. We went out to Boston for the day sightseeing and we came home to still a dirty bed not cleaned. We also had sewer issues within 24 hours we came home after a day of walking around Boston into the place smelling like a sewer. The number that we called the man was very nice and he did come out and empty the tank a few hours later. I went into the front office the morning of check out and asked how I should file a complaint and he told me I would need to contact the owner. She never got back to me and it would’ve been really nice to at least have an apology