We stayed at this location for two weeks and were overall quite happy. It's in a great part of Boston, with plenty to do nearby. The place is clean, all of the appliances work, it's usually pretty quiet, and the hosts are responsive. I don't think I waited more than an hour during their regular business hours, even during the holidays. They kindly let us store our bags when we had issues with our flight.
There are things that the owners could improve to make guests more comfortable. The bathroom could do with some maintenance. The tiles around and behind the toilet don't look or feel secure, although we didn't actually have any troubles. We were told on arrival that you need to keep the shower curtain closed, and it's obvious why!
The kitchen could do with some additional amenities, such as Tupperware, more than one dish towel, and pot holders. I could have smoothies and tea, so I was happy, but my partner the cook had to get creative at times to prepare meals and store leftovers.