This was our first time using Airbnb so we were not setting any unrealistic expectations. However we also were not expecting to be completely mistreated by the host. The apartment was perfect nothing to complain about there and the location was central and perfect close to day and night life, but the owner was very rude to us after we left the apartment. First she was late to let us in. We waited for about 10 minutes in the front door. She seemed very welcoming once we were inside giving us the run down of the neighborhood. On our last day we had to leave to go to the airport. Check out was at 11 so it was perfect. However at 11 the host said she would be there in 30 minutes. Since we needed to catch a flight she told us to put the key somewhere. As we were ready to leave is when she started giving us things to do. Strip the bed and put all the sheets in the hamper, in addition to the towels. In a hurry we did all that she asked and left. One hour later at the airport is when we started being bombarded with text messages. She was complaining that we did not leave the Charlie pass, that we did not properly strip the bed, that the garbage was left, and that food was left in the kitchen sink. She had the audacity to charge us $75 for all these "extra things she would have to do". I am beyond disappointed with how she treated us. The Charlie card only had $2.60 on it, which is equivalent to only one subway ride, the trash shoot was not mentioned, all the dishes were cleaned and put away, and everything was kept intact. Her apartment was treated perfectly and she did not appreciate that from us. Instead she tried every way to rob us of our money and we do not recommend this host to anyone. If she were on time to check out she could have told us any outstanding chores to do and we would have done them gladly, but she did not make that possible.