Frank was very nice and easy to communicate with, and even let us check-in a bit earlier. However, the thermostat didn’t really work so we couldn’t adjust the temperature to our liking. You could hear almost everything from the people upstairs so it was hard to sleep due to all the noise. When we arrived we all started having itchy noses and sneezing a lot due to the amount of dust inside the house. There was also a weird smell throughout the house and especially inside the bathroom. The pictures were about 80% accurate in real life. There were a lot of markings across the walls that weren’t in the pictures, and the pictures make the rooms look a lot bigger and brighter. Towels and blow dryer were provided, but there weren’t a lot of extra bedsheets. Only one room had AC, and the smaller room was super hot with no fan. Netflix and Hulu were provided on the TV so that is a plus, and parking was fairly easy to find.