Location was great (right by the Maverick stop on the Blue Line), and the amenities were superb. Our biggest issue was confusion with the address (this is in EAST Boston, which was not made clear at the time of booking, or even when we confirmed). We also had issues with the staff on the ground, who were very slow to respond. We had issues with an inoperable air conditioner as well as a fire alarm that kept chirping (even after the maintenance staff allegedly fixed things). These are not necessarily things that the host can control, but they do affect the experience from the perspective of the guest. But overall a good experience.