We had a wonderful stay before a terrible employee ruined it on our way out. We were woken up early in the morning with the phone ringing. The guy at the front desk told us there was a switch in our room near the ceiling that controls all the heat on the second floor and that we needed to flip the switch for him. A master switch is a strange thing to include in a room without a warning or label. We were annoyed because we had to get a chair to stand on to reach the switch. As we were checking out, this man, sporting a mustard stain on his shirt and and a condescending tone asked us why we turned it off in the first place. We told him that we didn't do it, and as far as we know it was off when we got there. His hand balled into a fist next to his half-eaten hot dog, and he accused us of lying. He said, "You guys are lucky I didn't wake you up earlier." He was hostile for no reason; I don't understand why we would have done it or lied about it, especially since it was difficult to reach and impossible to switch accidentally. In any case, he pretended it was our fault that an unlabeled switch in our room controls the heat of dozens of other rooms. We will not be returning, terrible experience.