Susan's communication was awesome from the beginning until the end! She provides nice written instructions about the condo and the surrounding area. The condo was a beautiful space to call home while we were visiting Boston. The rooftop deck was spectacular, even during the cool fall evenings. Susan had the refrigerator and cupboards stocked with basic items like water, milk, oj, eggs, cream, cinnamon rolls, english muffins, butter, etc... which was much appreciated since we had a late arrival. The subway is about 100 yds away, which was so convenient to travel to anywhere in Boston in a matter of minutes, without having to deal with traffic or parking. Northeastern University is just around the corner, so plenty of restaurants, coffee shops and grocery close by. We felt safe walking around at all hours of the day and evening.