This by far was our worst Airbnb experience.
We booked this apartment due to the location to Fenway Park.
Fenway Park is a two block walk, very convenient.
I messaged the host before our trip as I have read several reviews that post concerns with the apartment. I was assured all problems had been fixed. Upon arrival and waiting 20 min to be let I to the apartment ( the person did not speak English and did not enter the apartment with us) we found the apartment very basic with several broken items to include
- broken dryer
- broken doors
- broken shower faucet (it’s hot or cold only)
- broken towel bar
- dirty dishes In the cabinet
- both pull out couches broken and unusable
- unusable air mattress ( no pump)
- mattress needs to be replaced
We reported these issues and someone showed up with a camping mattress for my son and his wife to sleep on. This was not an option for them so they ended up finding other accommodations.
The dryer was needed as we were visiting Boston for a Spartan race at Fenway Park and wanted to wash and dry our gear. Needless to say with a broken dryer that is cracked inside with many sharp points sticking out, we were unable to dry our clothes!
The communication with the host is mostly copy and paste. So very limited info.
I requested a partial refund and to date have not received any communication or refund.
This apartment has potential to be a great rental but with all the issues in communication, broken and dirty items I can not recommend this rental to anyone!
Renter Beware!!