We are a couple that spend 5 days in E/S/V accomodation and we haven't had contact with them but you really do not needed. The room is in an independent flat into the house with a private entrance and a key locker to do not disturbe when you will arrive. Have an entrance porch and then the room is good size, very clean with a complete bathroom, 2 closet and more facilities like a TV, microwave, middle fridge, towels, shower gels, umbrela, maps what to do in Boston... and great welcome details as free water and chocolates. As bad is a little dark because is in the back side and smell like closed but is ok. This flat is very convenience to enjoy few days because is so close to the metro station (almost you do not listen it) and with only four-five stops to the South station-center respectively, with McKenna's coffe shop and a burger king near to save a meal. So I recommend their stay also is a good quality-price