Great location, very comfortable bed and pillows, and excellent communication and response time to messages! You have to keep track of 3 different combination key codes, so if your phone battery drains rapidly with Google maps open, (like mine does) write them down and keep the paper safe in your pocket! I had no problems checking in, checking out, getting into the place, or with anything in between. I had a great stay, and this is seriously a prime location, near Boston Common, Chinatown, and so many other things!