I’m an avid traveler and will be gone for several weeks to months at a time. I’ve stayed in hostels (where I shared a bunk bed with a stranger who did not speak English) to a suite in an all inclusive resort with my own private butler. I am easy to get along with. I can deal with a person’s weird quirks, their clutter, their demands and rules, and even when the listing isn’t 100% accurate. This is the first time I’ve ever FLED in the middle of the night and did not complete my stay! Even then, I wasn’t going to leave negative feedback. Chalk it up to another life experience. However, the host refused to update my itinerary so I could safely and easily move on to my next stay! Understandably, the app will not let you double book stays. You have to be a greedy and vile person with zero human decency and moral conscience to not allow someone to safely move on and to book their next stay and would much rather have a person stranded in an unfamiliar city. She even refused to return any of air b&b’s phone calls during their investigation! Thankfully, the next host allowed me to not only show up early but was patient while air b&b investigated the incident and update my booking itinerary. Imagine my shock when the air b&b support team told me this host is well know for frequent complaints. She is on several different apps. Just search Bunker Hill b&b complaints. That’s all the negative feedback you will need to know to NOT stay here. I wish I’d have known prior to my stay. I had a satisfactory outcome though and even received a refund thanks to air b&b’s wonderful customer service.