Having an issue is always unfortunate, how
you handle it is often more telling than the
issue itself. (Our garage got flooded earlier
in the week, made haste, show went on.)
When you message a property manager
about a broken glass shower door mount
left with jagged pieces sticking out and
also loose pieces on the ledge, you don't
expect to be met with defensiveness.
There was a vinyl shower curtain hung to
obstruct you from seeing the broken
glass, and we didn't see it until the second
morning, when someone found a piece
with their foot.
How can a property manager rent a property without personally inspecting it after an incident like this takes place? If you knew a glass shower door was broken, then you have a duty, (probably under contract with the owner) to ensure all repairs are completed prior to returning that property to rent.
It’s not like I also messaged them to complain about the water damage in the far bathroom above the mirror and ceiling and what looks like something was ripped off or thrown through the wall and speckled over the wall there too.(have photos), or the people stomping above all night both nights. Or the incessant sound of Daniel Tosh’s tour bus generator running 24 hours a day outside the windows from Friday 1am to Sunday 3am. (Saturday night show at Orpheum)
We chose this place because it’s presented and marketed as a clean, safe, hip, space. Reality wasn’t quite as shiny as the pictures, wish we stayed at The Godfrey. Never staying in AirBnB in Boston after this experience, very soured for the thousands spent and feel deceived into renting a place that was not as described at all. Nor even safe to inhabit, even worse when Brian and Heather knew we were bringing our baby. What if she ate a piece of glass sitting on the shower floor with me?(luckily we were in the bathroom with the moldy/poorly repaired ceiling instead of the one with broken glass)