Terrible experience staying here and contacted Air B and B first night with many issues: *This listing says it comes with “toddler bed, pac n play and booster if asked for in advance.” ** I asked for all three in advance after booking and owner response was “I only have a pac n play” ***When I called customer service Air B and B says this is against policy and failure to provide amenity listed. *This listing says “window unit AC’s are provided in bedrooms and living room.” No where does it say AC must be requested or must be installed by a handy man. Owner was present when we arrived, but never mentioned anything about AC. Just to text her if we needed something. **The first day the thermostat in the house read 85 degrees. We were co fused as listing said AC was provided so we quick re-read listing description and house manual that said window units are provided and found These window units in bedrooms and plugged them in. *Late evening of our first night the owner was outside yelling at us for plugging them in-when we stated it was 85 degrees in the house with a child, infant and pregnant woman she said “Open a window! And you have to ask before plugging those in. A handy man has to do it.” Then stormed off. ***When I called customer service they said no I absolutely did not have to ask for AC to be installed, the listing states it is included and no where in listing does it say we have to ask. Air B and B said this again is policy violation —failure to provide amenity. Owner has a section that says AC provided summer and heat provided in winter, but that’s it nothing with rules about asking to use either amenity. *This listing says it comes with a queen Serta air mattress. **When we tried inflating the mattress it would slowly deflate and we could hear the air escaping. I contacted owner about it, but she didn’t respond until later. When she was yelling at us about AC outside we mentioned the air mattress was deflating. She argued with us that it was brand new and then when we mentioned two people would have no where to sleep her response was “ read your contract, it’s a two bedroom! And they can sleep on the couch.” (A beat up odd shaped leather couch ). Listing says it would sleep two comfortably and there is no way it could. ***Air B and B said once again failure to provide amenity —when I mentioned my husband went out to get duct tape to try and patch it they said we should not have to do that it is up to owner to resolve issue. Eventually, she messaged me back and tried to offer suggestions for repairing it. It was almost 11pm at this point so we realized it wasn’t getting fixed or resolved. **********After the issues with...