Checking in was easy but overall communication was not great. We requested early check-in on Thursday since our plane landed at 12 pm and check-in wasn’t till Saturday at 4 pm. We didn’t get a response till Saturday night when we were already in the space. I understand not being able to check-in early but it really only takes a few minutes to respond to a guest if early check-in is not available. As opposed to us being in limbo trying to figure out where to go with our luggage and infant. There was also only two towels left for 3 adults and 1 infant. We had to reach out for the pack and play and were told it needed to be requested beforehand even though it was listed on the amenities. The towels and pack and play were eventually provided but again, it just seemed like a lack of communication on the host part. Location was great. Was really close walk to both Blue line and Red line T stops. If you have a car, parking is not really available. There is a budget really close if you want to do a day rental for a day trip. Wifi worked well. Hallway smells like pee though but once in the door the space was nice. It can be really loud at night because it’s close to a hospital and the emergency sirens. Wouldn’t recommend for light sleepers. Would I stay again? Probably not.