This was my first time using Airbnb and Natalia made it a great experience. She provided detailed instructions for the entire stay, including how to get into the house (which was very helpful given my late-night arrival), how to coordinate with other guests on bathroom use, and how to secure my room with a set of keys that she provided. Aside from the impressive professionalism of how guests and reservations are managed, Natalia also provides sweet extras like welcome cookies and notes. The neighborhood is cute and there's a few eateries and convenience shopping very close to the house, and one Chinese restaurant open until 1am in case you arrive late.