Susan made us feel very comfortable and welcome from the time I made the reservation, through our arrival, during our stay and even in departure. She met us at check in, the fridge had some breakfast staples and a nice bottle of wine. The penthouse condo was immaculate and very well appointed. We were there for a Partner's business meeting/retreat. The location was perfect, close to everything and there was safe secure parking close by. Even though I live close to Boston I would definitely use it again for business or pleasure! I highly recommend it to anyone for business or pleasure.