We booked Steven's place for a week while vacationing in Boston. We arrived late the first night and went straight to bed. The next day we noticed a roach in the living room.
At first we thought maybe it was just a fluke, but then we saw the kitchen.
There were cockroaches all over the floor and even some on the counter.
We immediately called Steven and he was very short, did not apologize and said 'Well, they're not bed bugs'.
Needless to say we packed up and left immediately. Now we are dealing with trying to get our money back from Steven. He is still trying to charge us for a cleaning fee, which he clearly doesn't use for cleaning.
Other things of note for this Airbnb:
Multiple lights were burnt out. The rooftop deck was cool but had no lights working.
There is a large water stain on the ceiling right when you walk in. Anyone with sensitivities to mold should beware.
The iron is broken, no extra kindnesses. Cheap hotel soaps.