My boyfriend and I were just looking for a place to sleep while we were in Boston. We looked at a bunch of different places and decided on Alex's based on the reviews we read. We were prepared to be staying in a potentially "bad" neighborhood based on what people had said, but it really wasn't that bad. It was really close to the T, and about a $10 Uber ride into the city. We didn't walk around the neighborhood or anything, we went into the city each day we were there.
One thing we didn't expect, which wasn't a big deal, was that the bathroom and bedroom were in the basement. It was clear that some type of water system was in the walls of the bedroom, because you could hear noises throughout the day/night.
Alex was very responsive when we needed more toilet paper after we checked in. He lives in the same building, so that was a comfort to know if/when we needed anything.
The house manual was clear on any type of instructions we needed. I would recommend Alex's place to anyone that needs a place to sleep while they're in Boston.