first night in your flat does not went well. The bedrooms starts off very cold with a window half opened that is difficult to close. I tried to contact you through telephone but it remained unanswered. Due to this, I catched a cold and my Boston trip was completely interrupted. It was only until the second day that the staff came in to fix the heating. The reason why no heating in the flat is the stuff forgot to turn on the heat. Wi-Fi connection is poor as well and I have to use my data instead. Room is clean and big. The washing machine is in the public area.