Our hosts were friendly and available prior to our stay via email and phone and when I couldn't reach him directly, he responded very quickly. He was clear and thorough about our reservations, and the pictures are true to form. The apartment was easy to locate, clean, equipped with all that we needed for a half week in Boston, and WONDERFULLY LOCATED!! Amazing food nearby, great sightseeing, awesome north end park just a few blocks away, and at the same time a quiet apartment off the busy streets. Thanks so much for renting this apartment, we are sure other folks/families would enjoy a stay at one of your apartments in this building. (My parents were staying upstairs in another one of his apartments at the same time so we got to sneak a look into it, also gorgeous and well equipped.)