The apartment is in a perfect location. I love the North End and being tucked away a bit from Hanover Street was just great. There were two of us and I had asked for use of the pull out day bed (twice in e-mails) which came with no bedding and it was plastic! Horrible thing....do not sleep on it. Jose was pretty attentive at bringing some linens a few hours later but arrived with them stuffed, unfolded, in a plastic garbage bag; two sheets and a pillow case, really? Also, as another guest advised.....use the payment from us to clean that place!