The host was available, even tho we were not sure what time we would arrive. The lodging is as described & clean & roomy. Bed upstairs is comfortable, futon downstairs is OK, but host provides a foam mattress to put over it if desired. Note that the bedroom & bathroom are upstairs, so you will have to carry yr luggage up. The kitchen is equipped. The washer & dryer are no longer available - the host will let you use theirs, but that was not convenient for us, so we did a small hand wash. It is about a .4-mile, moderately uphill walk from the T (subway) station. The neighborhood seems quite safe, altho the area you walk thru from the T station is run down -- it is a Boston Public Housing area. The street the lodging is on is fairly quiet, & fronts on a large, green, quiet park. Restaurants & grocery 10 min. walk downhill. One issue we had is all the windows, including in bth room, are low, so we were constantly lowering & raising the blinds for privacy vs. cooler air inside. The hosts live next door but were not around much.