I was planning to visit Robin’s place as a getaway during my spring break! but for personal matters, I couldn’t get the chance to complete my trip in Boston. I just contacted Robin the same day I was expected to arrive and honestly I didn’t expect any refunded amount. She was totally understanding my situation and without even asking she refunded total amount I paid! What she did is something really really appreciated. Hope to get the chance someday to meet her & enjoy her place!