Emma was a spectacular host. I was in town to exhibit at a convention. I had to have a pallet delivered to the house. Emma went above and beyond with stellar communication and customer service. She helped me look at options to have the pallet delivered. There were some problems that required troubleshooting and she helped me. It's rare to find a host that is that high on customer service. I would definitely recommend her. As for the house, it is a beautiful home. Very clean and spacious for our group of 10 people.