Lance and Shelley are very warm, friendly, and great to chat with. They were helpful with information about what to see in Boston. They even lent me a booklet about the historical sights in the city. It was kind of them to let me drop off my bag before the check-in time and pick it up after check-out. They are prompt with communication. Their place is very convenient - close to the airport and the nearest subway station. I felt safe walking from the subway to the house late in the evening. The room I stayed in was very small, I would say too small to comfortably maneuver especially if you have a large suitcase and would like to use the desk in the room. If you are looking for just a basic, clean place to crash, the room is good enough.