BEWARE of this host, listing. We checked in and found our room looked a little different than the pictures online. We didn’t mind as we just wanted a small clean space to stay for a few days. We went to take a nap only to find the sheets were dirty underneath the top sheet. The sheets were stained with light red streaks. There was also dirt, hair underneath there too sheet. The bathroom smelled like raw sewage, there were hairs left all over the inside of the shower after the cleaners had finished.
We left immediately and booked another place. We communicated our concerns to Airbnb as there was not much for the host to do to remedy the situation. The host refused to do anything for us, communication was terrible and short. We showed the host pictures of the bed under the top sheet and our concerts were dismissed . They sent us a picture of the bed previous to our stay which looked clean. That’s the only evidence they had the bag is not dirty underneath the top sheet and refused to discuss the issue any further. Instead of trying to make it right they gave us the runaround. It’s clear the host is not in the Airbnb game for return customers.
Common sense for most says there had to be a very compelling reason for us to risk losing all of the money we used to book this room by leaving upon arrival and booking elsewhere. You would think the host would be compassionate as they don’t exist without their customers but they were just the opposite. This is the first bad Airbnb experience I’ve had.