Fati was a good host. She was quick to respond prior to booking and during our stay. She met us for check in, offered suggestions on where to go eat and how to set up wifi. One time, the toilet clogged. Fati sent someone over relatively quickly (although we could have solved the issue faster if there was plunger in the bathroom). Otherwise, we never had reason to communicate with her again except on the last day to ask if there was anything she needed for us to do on check out, such as throwing the bed sheets and towels into the washing machine or washing dishes through the dishwasher. She said no as it would all be taken care of by the cleaning person. Nice to know we did not have to do that, although we already had the dishes going and otherwise left the place as we entered it.
The location is good being close to restaurants, convenience stores and small parks. Its also walkable to the subway station near the airport and grocery stores. You will be able to hear the noise of planes flying overhead as they depart the airport in the mornings but not so important if you spend most of your time out of the apartment. While there are time restrictions for non-residents parking on most streets in the immediate area, there is also a small lot nearby that has no restrictions.
The apartment itself was in general comfortable and well decorated. However, there were some issues. While the hard surface areas seemed clean, the floor rugs/matts in the bathrooms and bedroom seem to be of types that show dirt easily and are hard to keep clean. The kitchen was well equipped but we found many of the pots and pans had baked on grease so we had to spend some time cleaning them before we could use them. Central air conditioning was a nice feature but we found it rather loud when it turned on. The apartment has a modern combination all-in-one clothes washer and dryer. However, we found the machine takes at least 4 hours to dry a load clothes, after an hour to wash. Something to be mindful of if you plan on doing laundry prior to check out.
Despite the issues above, this is generally a comfortable place to stay, especially if you plan to spend most of your time in Boston being out and about.