I had put up two coworkers from London at Susan's apartment and although I never got a chance to see it my coworkers would not stop raving about Susan's beautiful apartment. Susan was extremely thoughtful and made the check in process very easy for me (seeing as I was working with 3 other apartments as well it was much appreciated). They also requested to stay there every time they come into Boston! I'd say it was a success! Highly recommend it.