Upon arrival, no hand towels, no soap in dispensers, air conditioner didn't work in half the place, the other half had a big machine at the foot of the bed that ran constantly to keep it cool and obstructed the only place to hang clothes. Pics were of various rooms apparently, which I didn't notice until after I'd checked-in. Wish I'd gone with the 4-star hotel for a few dollars more. Great location, though.