Good luck if you have any problems. Our group had three guests, staying for three nights, Fri-Mon. When we arrived, the sofa bed had no sheets and we were only given two bath towels and two washcloths. I immediately messaged Sarah on Fri and she said the cleaner would drop them off, but not until the next day, Sat. Despite Sarah "living upstairs", we didn't receive the towels and linens until SUNDAY AFTERNOON... After she mentioned a discount initially, I had to message her multiple times after our stay until I received a measly refund of the cleaning fee... About the unit: This place is run down. The thermostat is missing the entire cover so we were unable to change the temperature. Thin sheets and no comforters left us pretty cold for two nights. The bathroom fan is inoperable and looks like someone tried to rip it down from the ceiling. The bathroom itself is so dingy that even if the surfaces are clean, it doesn't feel that way. There are tons of marks and holes in the walls and paint splatters are everywhere, including large lines on the floor where I guess someone tried to paint the door at some point. The toilet seat is extremely old and the caulk in the bath is old and cracking/missing in spots. The nook that the toilet is was barely wider than my shoulders so that was not exactly fun either. Like others have said, it is noisy. Your head on the main bed will literally be six feet below the main entrance to the building so you will hear everyone coming and going. The only window is a small basement window with a view of the alley and the rope lights in the listing are missing so not as cozy as the listing photos make it seem. The only good thing is the location. The price was only slightly less than a hotel room so I would not stay here or at one of Sarah's other properties if visiting Boston again.