I want to start off by saying I am from Miami, Florida and loved boston. I found this apartment to have a lot of character inside and out. The only issue was after being on a flight for 3 hours. We get to the apartment only to be given a code that does not work to open the door so we decide to call the “emergency number” that the email says to call. We get a call back an hour later with someone asking us to try the same code again and then gave us a completely different code which worked. We were already on our way to book a hotel for the night when the young lady called. We were told someone from the management team would call us on the next business day..... no one ever called us to apologize or to ask about the issue. I loved the apartment but I would rather spend more money and be treated with respect and humility with another host