PROS: Lovely neighborhood in Back Bay easily accessible to public transportation, Newbury Street, and Boston Gardens. Self check-in was easy and communication was timely.
CONS: 3 flights of stairs to get to the unit. More importantly, this was not stated in the description of the property. For people who are disabled and/or not as able due to age, this can make for an untenable or at least uncomfortable stay. For us, it was difficult and at times just plain painful.
Other reviewers mentioned the condition of the property and "amenities." One example: there is a large screen TV but no seating from which you can view it. The wall mount had been previously broken and repairs looked unstable, so we didn't want to risk turning it . The unit is described as "Sophisticated," however with the exception of a comfortable bed; the furniture, unmatched linens, etc. were as cheap and flimsy as possible.
It's an old apartment in a beautiful old building which could be very charming if the company, which offers many properties on Airbnb at top dollar, cared to invest a little more to make it so.
At the end of our stay, we received a message saying they would give us a 5 star review and hoped we would do the same. I am disappointed that we can't truthfully do so.