Due to a miscommunication, Polly was unaware we were coming in so room was not ready when we arrived. Luckily Polly was around so was able to get it ready while we enjoyed dinner nearby. Room is beautiful and looks just like the pictures. Loved that our dog was allowed to join us and the great lengths Polly goes thru to make sure guests are satisfied (providing bathroom toiletries, baked goods, etc). I woke up with one of the worst stomach bugs I've ever encountered and Polly thoughtfully gave me ginger ale and toast. 10 am checkout does seem a little earlier than most places, though understandable since they run a business downstairs. Location is great, would definitely recommend!