While the place is decorated lovely, the linens very clean, and located close to the airport , at this basement apartment, we were very cold at night- Andrea was accessible by email but by the time we arrived it was very late and we didn't want to stay up for her response on how to warm up our room! Also we would have liked to know beforehand a few more details: although our room was billed as "private" other rooms next to ours were being rented and you were not able to lock your room, in case you had any valuables. Also , you have to make your own bed ( sometimes your just too tired after traveling and just want to go and crash !).. There was a lot of garbage in the bins and no place to throw your own trash and showers stall had hairs in it. Yes, we could have emailed Andrea with this information but we got the impression she was in Hawaii, so it seemed like a waste of time on our end, which we had so little of anyway. I think Andrea and Tivan will do their best to at least consider these easily fixed issues because they seemed like they really love offering their an air bnb, and honestly I got the impression they want their guests to love their home as much as they do!