Natalie had made the checkin very easy and it was easy to checkin your self since we arrived very late in the night. The house was clean and tidy. She also had a nice timetable for the use of restroom which is convenient when the place is shared with many folks. Only thing is that if you are on the second floor then you have to hear all the walking noises from the above floor. We came a bit late and wanted some sleep but could not after 6am since there was a constant walking happening upstairs on the third floor.