Great overall space but rough around the edges. The place was not cleaned upon our arrival (someone's toiletries in the bathroom cabinet and shower), the dishwasher was falling out of the wall, the toilet didn't flush properly, many drawers/cabinets were full of random boxes and bags, the closet had 3 large empty Amazon boxes, and the AC unit was still installed (moved in early January). I appreciated Eva's quick replies, but I pretty much had to do all the housework to make the place livable (other than when she sent a plumber over and came to install a shower curtain unannounced). In all, I enjoyed living in the space and appreciated its great location in Back Bay but the lack of attention to important details was upsetting.