I went to Boston for a work conference. Decided to try airbnb for the first time and was happy I found Kaitlyn's place! She had been very responsive before my arrival, left very detailed instructions and suggestions for me. My flight didn't get in until around 9pm, when I arrived it was pouring outside and it was very dark on her street. I had some issues getting the keys out of the lock box. Once I actually got them out I could not get in. I tried many times and the keys were not working. One of the building residents let me inside and she even tried the keys until she finally said these are the wrong keys. I called Kaitlyn right away because I couldn't get into the unit. She came and gave me the correct keys. This apartment was absolutely charming. Everything was clean, bed on the main level bedroom was extremely comfortable. I never tried the downstairs bedroom. I was surprised to see this was two levels, but maybe I missed it in the original unit description. The one other hiccup was that there was no toilet paper on the roll nor in the storage closet. I ended up buying my own toilet paper. I would stay here again just because it was a comfortable place, she was easy to reach and the location was nice for a lot of other stuff. I actually tried using the washer and dryer and the dryer never dried my clothes, be cautions of this. Lastly, if you are a very, very light sleeper don't stay in the main level bedroom. You hear every time a resident of the building comes in and out of the building as well as when they go up and down the stairs.