It's really too bad we had the issues we had with this apartment. It's in a great part of the city. Upon check in (we came at 4 pm, check in was 3pm) we were greeted with the mess left over from the last guests. I tired contacting the host but she was unavailable so I called the cleaning person (he's listed in the instruction sheet). He was not aware that we were checking in and said he would be sending someone over to clean the apartment. Not a clean towel to wash up before heading out, plus we had to leave all of our belongings behind because we were headed to a play. While we were gone it was cleaned great, but upon pulling out the pull out sofa we found a stained mattress pad (urine?, it was yellow). Contacted the host in the morning and she had her daughter drop off a new pad, unfortunately it was only dropped off. We had to remove the stained mattress pad. So not cool! The last morning the hot water stopped in the middle of my shower and never came back on. I would never sty here again.