Ella was a great host! She was out of town when we arrived so we did not get to personally meet but she was very quick to respond back through phone, text and email! The house was a little farther away from downtown than originally thought but Ella had a binder of all the great things to see and eat in the area and how to ride the T so it wasn't bad at all! She even had a couple T cards with money on it for us since there was no where to pay at the first stop near their house. An adorable letter and a bottle of wine along with milk in the fridge and some other things like tea were at the house when we arrived!! So open and friendly and the house was so warm and cozy. Didn't realize there was no A/C but the fans cooled it off perfectly so no worry on that! Overall our trip to Boston was great and Ella was a perfect host! Even when one of our scheduled tours got cancelled, she was quick with ideas and ways to fix it! I would highly recommend Ella's Apartment!! And the pictures are exactly what the apartment looked like! Thank you for an amazing stay!