Before we checked in, the communication with Evonify was great! I contacted them when booking to ask questions, again a couple weeks before arrival regarding billing questions, and when we arrived in Boston due to an issue with finding the apartment (FYI - the link directly in the AirBnb app for directions is not the correct link to the apartment! Be sure to use the address and zip code in the email from Evonify). Overall, we had a pleasant experience here. The apartment itself was clean, and provided comfortable beds and a nice small living room area. The TV came with Hulu, Netflix, and HBO which was a great bonus! The bathroom and kitchen areas were fine but could use an update. For the amount of time we spent at the apartment though, they were fine for us. It was an amazing location, no more than a 20 minute walk from everything we wanted to do, and there were multiple parking garages nearby. The cafe Tatte on the corner was excellent for breakfast! However, the building the apartment was in was not the greatest. There was a strong, unpleasant odor throughout the building and the elevators were a bit sketchy. At night, the streets were extremely loud (sounded like street car racing and yelling all night long). I do not blame this on the host what so ever but if you are looking for a quaint place with “lobby appeal” this is not it. If you are looking for a convenient, reasonably priced place to crash after a day of touring, this will certainly satisfy your needs!