Boris and Susan were over the top when it came to communication (in a good way!) They sent the most detailed messages about our arrival and departure. The room was very clean and tastefully decorated. It is located on the main floor. There are two shared bathrooms available. Both were very clean. A full kitchen is available. The duplex is located about a 10 minute walk from the subway (T). Heads up, there is not a tv in the room. This wasn't a problem for us, but just make sure you know before booking if this is a must for you. Overall, we had a wonderful stay and can't say enough great things about this place. If in Boston, we will stay here again.