Frustrating experience but we made the best of it! The beds in the unit did not match what was on this listing so 1 had to sleep on an air mattress with no sheets provided and one small blanket. Sending pictures of the listing of what we rented vs. what we got didn't help--the concierge contacts just kept saying "you rented a 2 bedroom condo". We did, but the listing showed 2 queen beds in one of the rooms + an air mattress (if needed) and that wasn't the case. They have since corrected the listing and Airbnb has helped address this.
We had an ADA unit on the 2nd floor and weren't aware of that from the listing.
The location is ok - we did take the T sometimes, about a 10 minute walk to the Silver line.
We appreciated the bottle of wine upon arrival and the bowl of fruit--nice touches.
My daughter left a pair of jeans in the unit and Jerry was very helpful and communicative in trying to locate them (they did not). Check in and check out were pretty easy.