Natalie is a very friendly host. She makes breakfast the first morning I arrived and it was comprehensive! I stayed for about a month and there's always basic supplies in the kitchen like water, tea and cereal. There are basic cookware but not much tools just for long-term stayers' reference. Natalie makes great effort to keep the common areas clean. There are times when shared bathroom gets dirty and was cleaned timely. She is always around the house if you have any questions. The neighborhood is quiet and safe, within a short walk to university campus which is good if you like to take walks!