Make sure to read all reviews for this unit! The space and location itself are great. The housekeeper Edith made our stay lovely. Edith was such a warm and welcoming presence.
HOWEVER, whoever "Justin" is does not communicate with you at all. All communication is through a call center with some person who is not located in Boston. Additionally, there is a non-refundable charge to have a background check as part of the booking process.
The check-in process was extremely stressful. We were provided with the incorrect door code for the unit, and when we tried contacting the host via Airbnb, we were told (by some person who was not "Justin") to download an app called "August." If this is something that the host plans on doing, then guests should be advised to download the app PRIOR to their arrival.
We had just landed from our flight, had no Wifi (we are non-US travelers so we had to rely on Wifi), and very low phone batteries. The entire check-in process and attitude from the host (particularly his bio and his line about calling security) is completely unnecessary and hostile. I considered cancelling our booking once I saw this line about calling security solely because I do not want to support some man who is looking to flex power.
Thankfully Edith (the housekeeper) and the woman who aided us from the call center were extremely pleasant and helpful, but I would rate "Justin" as a 0 / 5.