I booked and payed for 6 days, was not send check in information and was unable to get in contact with Deborah at the agreed check in time and waited an hour and a half on the dock with no info whatsoever
This left me in a very pressed situation, where it was very difficult for me to find new accommodation in Boston with no notice at all , and had to pay a lot more than I originally budgeted, already having payed for this place.
I realize unforeseen events can occur , but an offered discount on future bookings or a more understanding attitude from the host would have been appriciate and had gone long way.