Jose was very communicative and helpful before we arrived and the instructions for locating the apartment and key were very simple. The apartment location is fantastic since it is close to T lines and the Amtrak station. We were in Boston during the summer and got lucky with the weather so did not need the AC but it was there if we had needed it. The kitchen is limited so this apartment is perfect for those that are out and about in the city, eating lunch and dinner out, and just need a home base without all the comforts of home. I would stay here again and would recommend the apartment to others, depending on their needs. Thank you!