This is an amazing place to stay. Seriously. I'll start with the pros:
- BEST location you could ask for. Right on the subway line, close to the attractions. Most of the things we wanted to do were either a 10-15 minute walk or a 10 minute subway ride. I would stay again strictly for the location. You are a 5 minute walk from an incredible grocery store. We arrived, checked in, went grocery shopping, and had everything we needed for the week.
- Cleanliness! You can tell this place was cleaned before we arrived. The beds were fresh, floors were clean, showers, toilets, kitchen... EVERYTHING WAS SPOTLESS. I don't think I've ever stayed in a hotel that was this clean.
- Security. Because of the location, the area doesn't have a lot of foot traffic, which is nice in a downtown setting. One side of the building does has a lot of traffic, and security made sure to move people along that were in a place where they shouldn't be. I happened to notice it in passing, but it was a nice bonus I wasn't expecting.
- Communication. I had very small things to communicate to the hosts, and they always responded immediately. In fact, I would send them a message and put my phone away, expecting to hear back some time during the day. They responded immediately. Conversations were finished within minutes. Messages about check-in and check-out were sent with perfect timing. I can see why they're Super Hosts.
- The home itself. 4 beds, 2 baths. Nice spacious kitchen/living room. We didn't spend much time in the home since we were out exploring all day, but the time we did spend inside was enjoyable. We all had our own space and never felt cluttered or smothered. It truly was hotel quality. At one point we had questions and my family told me to go ask somebody at the front desk and I had to remind them it was an AirBnB and not a hotel.
As for the cons, I'll be honest, there isn't much they could do to make this a better offer. The things that I would describe as cons, are outside of their control so I feel bad even mentioning them. I wouldn't mind having more 'essentials' included, but the things they did include are more than enough to get by, and again, there's a grocery store right up the street.
Thank you again Heather and Brian. My family loved Boston and learned so much about your beautiful city. Thank you so much for having us.