Upon arrival we checked into unit 11. When we opened the door the entire apartment reeked of marijuana, and we couldn’t get the fan to work. I immediately contacted someone to make them aware of the situation and we were able to switch uints. We were hopeful this would be our only issue during our stay, but boy were we wrong. Once settled inside our new unit (12) we started to see multiple issues. The fan in this room didn’t work, the batteries in both remotes were corroded so they didn’t work, the sponge on the counter was clearly used, the toilet wasn’t totally cleaned, the stove top was greasy, the outside of the microwave was gross, there was something on one of the plates, hair all over the place, hair within the bed (and we hadn’t even gotten in it yet), which was also the most uncomfortable thing I’ve ever had to sleep on, stain on the pillow, and one of the windows wouldn’t shut, which worked in our favor since the fan wouldn’t work (it would get extremely warm), and lastly the light that works with the fan in the bathroom kept flicking off(but the fan was always working). We contacted someone almost immediately again that night and were told the maintenance man would stop by the next day, which he did. He got the fan working for a couple of minutes (then it shut off like usual), gave us new batteries, and had to reset a outlet. When I first booked here I was happy because of the location and it was just what we needed since we weren’t really in the room besides at night to sleep, but to pay $357 to stay here was definitely a mistake. Nothing will ever be perfect, but the majority of what was wrong with our unit are things the cleaning service should have seen right away. We were very unhappy with our stay and at this point we wouldn’t come back nor recommend this place to our peers.
Pros: safe and convenient location, responsive team