Ian's home was clean and he communicated with us clearly and quickly from the booking through our stay. I think it's important to highlight that, although you technically have a private room and bathroom, it feels very much like a shared living space. There is another person living directly across the hall and the bathroom is right next to the kitchen, so we rarely felt the comforts of privacy. Also, the room and home were quite noisy. The bed was extremely noisy and anytime you made a slight movement, there was a loud creak. There also must be a bathroom directly above the room, because we could clearly hear every time the toilet was flushed and water was running.