•	Unit generally unattractive
•	Cleanliness was not to Airbnb standards
•	No porch lighting to see the keypad at night
•	No lighting in the hallway from the outside door and the door to the studio apartment
•	Apartment entrance door only had a passage lock instead of a security dead bolt lock
•	Bedroom door to the hallway only had a passage lock instead of a security dead bolt lock
•	Bed is above average height for shorter people
•	No clothes hangars
•	Wi-Fi instructions did not work on both the iPhone and the computer
•	Since the Wi-Fi did not work, could not watch TV since it was a Wi-Fi streaming TV
•	Keurig coffee maker did not work
•	Curtains in kitchen were very dirty
•	Could not close the window in the kitchen above the sink
•	Toilet seat is loose
•	Bathtub did not have a shower mat making it very slippery and dangerous
•	Bathtub did not have grab bars for elderly guests
•	Our clothes had bugs in them by the time we left