Good communication. We loved having a tv and Netflix in our room. We had no issues other than the loud people talking out on the street very late into the night. The room was clean. The bed was not very comfortable but we were only staying one night anyway. There isn't a lot of counter space in the bathroon so when you're brushing your teeth and washing your face it's not very ideal. I recommended for him to get a small side table in the bathroom.