Alicia was helpful and quick to respond to any inquiries I had. The apartment was beautiful and so clean, and bathroom / kitchen were newly renovated and modern (not that I cooked). The bed was comfy & I appreciated the window fan which blocked out any potential noise from the road below as the apartment is on the second floor and on a slightly busy road. Beyond loving the apartment itself, the South End was my ideal neighborhood to stay in and I loved the food, shops, boutique workout studios, and 15 min commute downtown on the T. I'm planning to stay here again when I'm back for work in late August!