NEVER STAY HERE! Nightmare!
This is a building i saw before booking as i was interested in renting in this area, it was wheelchair accessible and fit all the needs i had for my trip and medical appointments!
Took over an hour to get the keys as no one was at the front desk the host who is a large company and not even in the state promised!
I find the studio unit left in filth, no toilet seat for 3 days, green sludge in washer machine, dog or cat hair left on the 4 plastic kitchen chairs and a BROKEN SUNKEN COUCH! This studio only had 3 pieces of furniture the bed the couch and the chairs and all but the bed were broken or covered in allergens!!!!!
FILTHY WINDOWS FROM THE INSIDE! Took an entire can of Lysol wipes to clean!!!
Iv been calling the host and Airbnb for days and texting and i just keep getting the run around and being blamed for not contacting sooner!!!
THIS UNIT WAS LEFT IN FILTHY BROKEN DILAPIDATED MANNER!
1st of all IM DISABLED!!!
I CAN NOT AND COULD NOT DO ANYTHING SOONER WHEN I WAS SAFEGUARDING MY LIFE FROM SEVERE ALLERGIC REACTIONS!!!
In the immediate situation!!! My disability ride left when i was dropped off at the hosts property and so did the movers who helped me unpack which took hours after waiting over an hour to check in as the host was nowhere to be found to get the keys!!!
After the check in I WAS EXHAUSTED DUE TO MY CHRONIC ILLNESS AND DISABILITY!!!!!
And crashed for over 24 hrs!!!!
After having to pay for an immediate cleaning service as i noticed the filthy conditions one by one!!!!
AIRBNB CANT AND SHOULDNT HOLD A DISABLED PERSON WITH A CHRONIC ILLNESS AND DISABILITY TO THE SAME STANDARD THAT A HEALTHY PERSON TO DO THINGS AS FAST OR WHATEVER YOU CLAIM I NEEDED TO DO!!!
I did what i was told by Airbnb by contacting the host immediately as i couldnt get into the unit for over an hour!!!!
So everything was delayed!!!
ITS ASININE TO THINK I WILL CALL AIRBNB WHEN I NOTICED THE PLACE HAD SEVERE CLEANLINESS ISSUES AS I HAVE SEVERE ALLERGIES!!!!!
I CANT WAIT TO DEAL W AIRBNB I NEEDED TO SLEEP AND REST OR I WOULD END UP IN THE HOSPITAL WITH A LIFE THREATENING ALLERGIC REACTION TO THE DOG/ cat hair that i found, the filth and dust in the AC air handler and the windows!!!! And blue green sludge inside the washing machine!!!
This was all found at different times as i looked around the place!!!!!
IM IN A WHEELCHAIR SO I DONT SEE THINGS IMMEDIATELY AS I DONT NEED TO SIT DOWN LIKE ABLE BODIED PEOPLE SO IT OBVIOUSLY TOOK ME MUCH LONGER TO NOTICE EVERYTHING THEN IF SOMEONE WHO ISNT WHEELCHAIR DEPENDENT AS IT WAS ALREADY THE EARLY MORNING OF THE 22nd if August when all these issues started becoming clear as it took me 8-10 hours to unpack and get situated in the unit!!!!
The ENTIRE POINT IS EVERYTHING SHOULD HAVE BEEN CLEANED AND FIXED BEFORE MY CHECK IN AND IT WASNT!!!!
Yet Airbnb is going to BLAME ME FOR NOT CALLING SOONER BECAUSE IM DISABLED AND HAD TO DEAL WITH AN IMMEDIATE HEALTH CRISIS DUE TO THE CONDITIONS THIS PLACE WAS LEFT IN????
THATS HORRIBLE DISCRIMINATION AND ABLEISM BY AIRBNB INSTEAD OF DEMANDING THAT THE HOST ACT IMMEDIATELY AND NOT TELL ME TO KEEP WAITING AND WAITING
I CANT SLEEP IN MY WHEELCHAIR I NEEDED REST SO I HAD TO GET THIS PLACE CLEANED AS BEST I COULD BECAUSE hurricane Heri was coming the next day from the 22-23rd of August and I needed to prepare for that!
Because the host refused to give me access to the front door intercom to allow deliveries of food and medical supplies i depend on, I was forced to do it myself which is were my wheelchair got damaged in the hurricanes strong rain and wind!
I couldnt leave like healthy people in a hurricane / tropical storm!!! Just to get transportation i have to wait 24 hrs to book my ride!!!
I do not drive!!!
Most services couldnt operate with Hurricane warnings!
SO I WAS STUCK AT THE HOSTS PLACE FROM 21-24!!!
I called them immediately even their 24/7 emergency line and was ignored and never called back!!!
I had to ensure a safe place to sleep and rest as i became instantly bedridden sick from all these exhausting allergy Ridden and dirty situations at the hosts place so to sleep and rest i had to hire an emergency cleaner i couldnt wait or waste any more energy or risk a severe allergic reaction because of the uncleanliness!!!
AS A DISABLED CHRONICALLY ILL PERSON WITH ALLERGIES A HAD NO CHOICE!!!! No where else for me to go when a hurricane was looming and my services that can transport and pack me take 24-48 hr notice!!!
You CANT NOT HOLD ME TO THE RULES AND STANDARDS YOU HAVE FOR ABLE BODIED HEALTHY CUSTOMERS BECAUSE IM NOT!!!!!
I am much slower because of my disability causing me to crash and having no choice but to become bedridden and need to sleep to get some energy I CAN NOT SPEAK OR TYPE OR ANYTHING WITHOUT ASSISTANCE AND I DIDNT HAVE THAT ASSISTANCE AFTER CHECK IN SO I WAS ALONE AND CAN ONLY WORK VERY VERY SLOWLY SO I DONT CAUSE SERIOUS DAMAGE TO MY HEALTH!!!!!!!
You need to have special accommodations for the disabled and not force us to abide by your 24 hr report rule when a serious situation like this happens and then a 2 day hurricane which had me grounded here so i had to get it clean since the host was extremely slow to reply as they r a company not in the state and only have a management company with Monday- friday 9-5 hrs and i checked in on Saturday