This is a quite small, hotel-room-style Airbnb in a really super location; walkable to several tourist sites and to Blue, Orange, and Green lines (and perfect for public transit from the airport!) The pictures give a pretty good sense of the room and of its general impersonality; previous guests have commented on thin walls and hearing others in the building moving chairs, etc. -- we did as well, but it wasn't a big deal. Pricing was better than local hotels and I preferred the Airbnb unstaffed feel to walking past a front desk over and over. We didn't have any issues that required contacting the management company, though they sent us pre-written messages at intervals and I'm sure they would have responded well. I'd stay again if I needed to be in this corner of the city.