Kevin was very friendly and welcoming, showed us around the property, and answered questions. Coffee, tea, snacks, and water were provided. The kitchen is basic but you don't need to cook because there are so many good restaurants right outside the door. Forest Hills, the Arboretum, and the T are minutes away. Parking is tight and a city permit is needed, and there are stairs to the 2nd floor apartment. We love staying in Jamaica Plain and hope to return soon.