Elevator was not working for days before we arrived. We were only notified the day of. I was with my handicapped mother needing to climb 6 flights of stairs. We got offered to move in the middle of the night, but we're already asleep (I shared my concerns at 1pm, as soon as we were notified). Steven offered a partial refund and never followed through. He ghosted me after I tried to work with airbnb resolution center. You're only paying for location. The apartment is mediocre in an old building. Bathrooms are small, rugs are stained. It's unfortunate the way they treat their guests. I waited 10 days to write this review, waiting to see if they cared enough to take any responsibility.