When we booked this unit, we specified that there were 3 of us checking into the unit. First, we had to pay $10 to just be able to drop off our luggage so we did not have to carry it around the city all day, no big deal check-in was at 4pm. The issue we had with this unit is that the floors were not cleaned, there was dust and dirt all over the floor. Another issue is, it clearly showed 3 people were booking this unit and there were only 2 bath towels provided- no other towels were found in cabinets or storage. Therefore 2 people had to share a towel which is completely unacceptable. Also, there were only four pillows for 3 people. We are schedule to travel to Boston again next year but I do not think we will be staying at the same place.