Jose let us bring our bags up 4 hours earlier than check-in time which was greatly appreciated. The location is fantastic - a short walk to all the places we wanted to see (nearby restaurants, Improv Asylum, Faneuil Hall, the trains). The apartment was clean and very new looking, spacious too. The only bump in the road, and this is not Jose's fault, was that the smoke detector would not stop beeping throughout our first night which prevented my friend from getting any sleep. Jose responded to our late-night messages the next day and he tried to have someone come fix this while we were out that afternoon, however this person never came. When we got back, since it had been raining all day, there was water on most of the apartment's main floor. I went back and forth with Jose that night and finally, while we were out to a late dinner, the alarm was fixed and the floors appeared to be mopped up. Other than these mishaps, the place was great and exactly what we needed.