Alana's place is nice and in a good location - a bit of a walk to the T though. A good amount of space. The place was clean and it seems a few previous issues have been rectified (now has a coffee maker). A few issues: The shower in the master bedroom leaks a lot. The messaging from Alana was quite confusing - it seemed she was copy-pasting instructions from previous reservation communications, and she was not reading my responses (i.e. she was asking questions I had already answered in a previous message or not addressing a new question I had). Check-in was a little confusing - there's a "check-in team" that contacts you on the morning of check-in in a group chat. Though the communication was frustrating at times, we still had a great stay.