Communication was great and they quickly took care of some of the biggest issues. When we got there, we were lacking any napkins or paper towels, soap in some bathrooms, and a bed was missing a sheet. - these items were remedied upon request.
Place was very roomy. Nice setup. 3rd floor was very hot, but shutting most other vents in the house made it livable after a few hours. Aside from the very stained carpets upstairs, everything was clean. Installation of several things was quite sketchy (like some corner shelving that would fall if touched, dangling TV shelves, etc) but we just stayed away from it and and then all was fine. It’s also very sad that you pay for a place that houses a ton of people but only get one parking spot. But, walking from street parking was only about 2 blocks away. Not terrible, but inconvenient for unloading or family with trouble walking.
For the prices in Boston, I’d probably stay here again. Location was convenient and communication is more important than perfection, to me.
I think if the host hires a handyman for a few quick fixes and focuses on a few amenity details, it will be a very nice place.