Initially there was a bit of a mix up between which floor we were staying on however John and his counter part were quick to rectify the situation and were easy to get in contact with.
Check-in was very easy, the location is great. We walked to the grocery store which was less than a 1/4 of a mile. Make sure you walk the street and check out all the little mom and pop shops. The train and bus stops are also a quick walk from the front door or street parking if you prefer to drive yourself around.
The Hollywood nail shop at the top of the street has the sweetest owner. I love the hospitality in this neighborhood. I felt very safe. John was easy to reach and quick to respond. The only down side was that we didn't stay longer.