hands down one of the most responsive and accommodating client management I've experienced.
Unfortunately, I only found this out because of the number of minor issues there were. The building smells like a gas leak on the bottom floors and I had to call the Fire Department. They said they get a few calls about this every so often and that it was sewage.
They quickly moved me to a higher floor and gave me a minor refund for the issue. Then the washer broke and was holding my clothes, the chromecast was broken, the front door handle fell off and broke again. Each time they responded quickly and immediately fixed everything.
If you're laid back and understanding about these things when you travel, this place is well worth it.