I walked in and a the place smelled so bad of cigarettes, to the point where I had to open the door. I then did my walk through of the place. When doing this I found dirt on the bed hand towels with stains on the table. I wasnt even there for 5 minutes. I called my host right away tell them what happened and that I didn’t feel comfortable staying there that night and I was leaving and wanted a refund. They then said it would take up to a day for them to look into it. Meanwhile I sent pictures to the host of what I had seen. They accidentally sent me a text that was meant for the cleaners asking if I was lying or not. Which I thought was very unprofessional. The host was then arguing with me pretty much saying I was lying. I then contacted AIRBNB who was able to help me and get me my full refund.