This studio is exactly as depicted online. Access was easy and convenient... My unit was on the 4th floor... Which was a little annoying because I'm five months pregnant and had to lug my laptop and books up and down every day. If I wasn't pregnant I wouldn't have minded. Otherwise the location on newbury is perfect! It's in the heart of the back bay....The view was gorgeous! Alicia was responsive and easy to reach. Even though I didn't need to contact her during my stay. I highly recommend it and will probably stay here again next time I'm in town.