Our experience was excellent. Glenn offered a bigger apartment when we talked and it was exactly what we needed and even better tan expected. Clean, organized and very nicely decorated. Everything in order and exactly as described. But that was not all, the apartment was perfect, but Glenn went beyond that, we were in Boston in the middle of a snow storm and we was always worried about us and even offered help and made recommendations, a great host. We strongly recommend the apartment and our opinion is even better about Glenn as a host.