This was our first Airbnb experience and our first trip to Boston and from the outset Chris and Kelly made us feel welcome and kept us informed of all relevant information. We were greeted at the door upon arrival and oriented on both the loft and surrounding area. The loft was spacious, elegant, and fully appointed. The location was ideal for us, close to the T, shopping, restaurants, and attractions such as Boston Commons and the Freedom Trail. It was such a wonderful experience staying here and we can't wait to do it again. Chris and Kelly are wonderful hosts and we highly recommend this experience.