The listing is not accurate. I would ask direct questions of the host(s) if any one aspect of the listing is key to your decision making. For us it was the security and 24/7 staff, given the area of Boston we would be staying in. However, that did not exist resulting in a random, angry, drunk gentleman pounding on our door at midnight insisting it was his apartment and yelling profanities and threats, obviously startling our children.