This is a beautiful apartment. It had all hardwood floors, which I really appreciate in an air b n b, as it seems cleaner. The beds and bedding were comfortable and clean. This was almost a five for me but slipped to a 4 or 4.5 for a couple of reasons. The overall cleanliness (the couch and the bathrooms) was a little lacking. There was some hair on the floor in the bathrooms when we arrived that I had to clean up. Also, after a long day of air travel, we checked in to find there was no hand soap. It felt like an odd way to cut costs. I'm not sure if that is typical, or if they forgot. We used shampoo until we could go and buy some! Luckily, there is a lot nearby. It's a great location with food and stores within walking distance. We walked the freedom trail without needed to drive anywhere. There was someone in our reserved parking spot, which created problems for us for a couple of hours, but that isn't the fault of the hosts. Overall a great place to stay, especially in downtown Boston. Communication was great!