In this review I will share a big negative about my stay at this property and also some positives so as to provide an honest and fair accounting for other travelers. If you choose to read my review, please read it in its entirety! First, the not-so-great: I arrived late because of travel delays and was unable to check in to the property for my first stay because the access code Kevin had given me did not work. I was not able to reach him because of the late hour, and ended up having to spending the first night of my stay in Boston in a hotel nearby. When I was able to reach him, he apologized profusely and indicated that the check-in problem appeared to have arisen as a consequence of an in-progress transition from mechanical, key-based locks on the property to more secure, keycode entry based ones. He immediately offered to refund me the full cost of my booking, which I accepted as an appropriate solution. Though this was a very negative experience for me, I am inclined to regard it as a chance event that Kevin will take steps to ensure never happens again. He came across as a conscientious and responsible person who was genuinely horrified by what had taken place. He also worked with me to push AirBnB support when they had issues with processing my refund. I am grateful to him for his prompt action to rectify the situation to the best of his ability. This is why I am giving my stay here a 3-star rating rather than something lower. Having said that, I also want to note that the property itself is very nice. It is tastefully decorated and the bed is comfortable. Despite its proximity to a freeway, it is fairly quiet. It is also walking distance from a grocery store and several restaurants and coffee shops. The location was great for my visit, as it was very close to the friends who I was visiting. I was not able to visit the urban core of Boston during my time there, but that's only a short drive away.