I booked Darryl and April's studio last minute for a weekend trip to New Orleans. The check-in/out process was seamless. We did not meet them formally, however, there was no need to. We were provided with detailed instructions that were easy to follow. The listing is very spacious, includes a bed and 2 futons. Towels, shampoo and conditioner are available as well. I would recommend this listing to anyone who does not mind driving to and from the French Quarter.