Overall, this was a 5-star stay. The hosts were very communicative through the Airbnb app, responded quickly to my questions and requests, and went above and beyond to be accommodating. My friends and I had a late flight out of New Orleans and they allowed us to check out late/leave our luggage in the condo while we were out and about during the day. Check-in was extremely easy using the lockbox outside the gate. The gated building made us feel very safe. The location was EXCELLENT and we walked just about everywhere in the french quarter. It's also walking distance to Frenchman street. Our host even sent some local recommendations which were helpful and appreciated.
An FYI to future guests, the space was very clean and had everything you could possibly need for your stay, but just know that this isn't some super luxurious or brand new condo. It had a bit of a motel feel, which was perfectly fine. I'm assuming this management company has several rentals in this building because the photos on the Airbnb ad were not the photos of the actual condo we stayed in, which was a disappointment - I would have liked to see the actual space we were renting in advance. Other than this, which wound up being completely find, it was a really excellent stay.
I would stay here again for the location and customer service!