Our group had such a great time while staying at the Syd. We loved the decor and openness of the unit--we had 15 women and we never felt on top of each other. The property is beautiful, especially the pool. We had issues with our refrigerator not cooling properly or produce ice, so I sent a message to the host who responded quickly with a solution to reset the refrigerator at the breaker, as well as deliver bags of ice to our unit until our ice maker was up and running again. Also, we greatly appreciated being able to check into our unit early as the majority of our group arrived to New Orleans several hours before our 3pm check-in time. The only complaint we had was related to the road closure and construction on Clio Street, which created difficulties while arranging transportation pick-up and drop-off, but we understand that was completely out of the host's control.