Check-in was excellent, we were even offered early check-in the day we arrived. The location is fantastic, especially if you want to be in the heart of Bourbon Street. The only thing that I think should be in the listing is that there is no actual door to the floor of the suite. There is the main door that requires a key, and a second door that requires a code. However, there is nothing that stops the people from staying above you from entering your suite. In fact, this happened to us in the middle of the night. The group above us entered our suite, loudly and drunk, only to realize that it was not their room. This should really be included in the listing.