My first thought upon entering this unit was, "I could live here!". I checked out with the same feeling. I have been to New Orleans many times and am already familiar with this area, so the location was great. The apartment was clean, secure (felt safe there as a solo female traveler). The weather was a bit chilly during my stay and the heaters worked just fine. Check-in was just grabbing keys out of a lockbox, which is generally the most convenient way to go and the check-out process was the same. Stephanie was very quick to respond to any questions I had and while I had no issues other than one of the TVs not working, the TV issue was resolved ASAP (don't worry, it was replaced, so no issues with that now!). The apartment was overall very comfortable, especially the couch- be careful not to fall victim to a very long accidental nap on it! I would absolutely stay here again if it's available during any of my future visits and I'd recommend it to you, as well.