I have rented from many private owners for over 10 years now. I mostly use VRBO, but then I found Charlotte's place and decided to rent through airbnb. I'm so glad I did because Charlotte is one of the best hosts I've ever met. I've only had positive experiences whenever I've rented so when I say that Charlotte is truly exceptional, she really ranks up there. She's quick to respond to questions or requests. Her townhouse is fully equipped with all that we could have needed during our stay, and there was also a welcome basket waiting for us. She's a truly nice person, always ready to help, and we enjoyed chatting with her. Book her place. You'll be happy you did.