The house was not properly clean it was really noisy the water didn’t get hot and one of the bathrooms and the maintenance man came in while we were staying there unbeknownst to us also check out was a hassle the cleanup crew is cleaning up outside your door at 9 o’clock in the morning the whole time while you’re trying to check out and get your bags out there cleaning up and not trying to move out of the way they’re just they’re just cleaning while we trying to check out communication was off because she did not want to understand anything anyone was saying.Just was being rude making it seem like you were being rude but it was just understanding that your guests is not happy about the way the stay is going so you have to understand you’re complementing the guest to stay at your place.Also I was suppose to get a refund for one night have yet to receive or no Recognization that she told me that she will refund me