The communication between my guests, Keith, and I was great! I could tell there were a few others managing this property which probably created communication issues in the past. An uber driver told one of my guests to not walk alone in this area at night so we made sure to not have anything visible in our cars and we kept to ourselves. Upon walking into the location, the airbnb smelled fresh and nice. However, there were a few broken and stained items that we took pictures of and sent to the property managers. Two light fixtures were out, a comforter was stained, and a door wasn't properly closing, and my guests had trouble turning up the AC in one of the rooms. No matter how much they tried to turn up the temp to 70, it wouldn't budge past 58. These issues could've been fixed before we arrived. Other than that, the place was well stocked with what we needed, wifi was working great, we had enough towels, and each of my guests had a great stay.