Glynn was very helpful and communication was amazing. Some reviews seemed to imply they lived close and were checking on the guests, but it wasn't like that at all for us. Had complete privacy. Everything was perfect, the only thing that we didn't really understand was that two of the bedrooms were connected and no door in between them. We are friends, not family, so it was a bit awkward. But the house was so beautiful it definitely made up for it. We would stay there again!