While we didn't get a chance to meet Paul in person during our stay, he was very responsive in the days leading up to our trip, as well as during our trip when questions came up. The space was exactly as it was portrayed in the pictures, and it was a cozy spot to come back to after a day of wandering around New Orleans. Being within walking distance from the French Quarter was very nice and convenient, too! While the house is a few blocks away from the busier tourist areas, we never felt unsafe, and the neighbors were very friendly and welcoming. Paul has a lot of brochures, magazines, and maps available in case you're looking for recommendations, which I thought was a nice touch, too. As some other reviewers have pointed out, there are two small dogs on the property. They were very sweet and welcoming, but they do bark at all hours of the day and night. Since the walls of the cottage are very thin, I'd recommend bringing ear plugs. Overall, it was a good value for the space and location.