The photo listed in the description was not the room or bed that we stayed in. Any place you rent, you plan on getting a mattress, not 2" of flattened foam over a worn out box spring. This is atrocious, and larcenous; she provides a bottle of wine for her guests, she should keep the wine and buy a mattress. We were within an hour of leaving when I checked what we were sleeping on, which then explained why it felt like we were sleeping in a hole. It took some doing to roll out of it in the morning. She was available by text, but rarely there, as she holds several jobs. Zoie was there when we checked out, but I didn't see much sense in arguing with her at that point, plus we needed to leave. If she is going to rent a room, she needs to provide something to sleep[ on. A thermarest would have been more comfortable, as I have said, I have stayed in many hostels, and never had anyone pull that before. Also, there were no other rooms, had we complained earlier, other than kick her out of her own bed, there didn't appear to be a lot of options. As it was, it's a nice place, in a nice enough neighborhood. I think that I have made my point.