I booked this place last minute for Mardi Gras, and from the moment I reached out, they were extremely helpful and responsive. They made me feel very comfortable with booking the space. It was just as described, and exceptionally clean! The beds were super comfy and the pillows were plush and soft. I usually have a hard time having a proper sleep when I'm away from home, but no problems here! It's also very spacious and the bedrooms are on opposite ends, so if you are staying with a few people, you won't be disturbed.
The area is deeper in the Bywater, so if you don't have a car, you definitely have to uber everywhere, or bike. The only con for me was I was there during Mardi Gras, so uber's were higher than normal. To go about a mile would range between $9 - $13, which would normally be about $5 - $7. Point is, if you are there during let's say Jazz Fest, Mardi Gras, etc, keep in mind it will be more expensive to get around. As a solo, female traveler, I felt safe during the day but wouldn't walk around at night. There are some great restaurants close by that you should definitely try.
That being said, the place is a gem, and would recommend it. The alarm is a bit confusing when trying to set it. Of course, I set it off my first try, but thankfully was able to cancel it right away. At first, when I was leaving, I would wait the 10 - 15 seconds to hear the door lock, but it locks automatically when you set your hand over the key pad!