The neighbourhood is great. Jay didn't have our room ready when we got there which is not a big deal but we felt was weird since we got in after 5pm and let him know the time we were getting in many hours before. We had been driving for 20 hours so we didn't like that so much. He gave us a lot of information and was helpful all the time. He doesn't live in the property so if you need anything from him you'll have to text or call.