Charla was super relaxed and friendly. Communication was super good and she let us check-in early which was really great as it was a really hot day and we needed to dump our stuff and take a shower.

The bed is a little soft though, which I imagine is good for 1 person but for 2 it can feel a little like a water bed...both wobbling around a bit - but it's relative to the price and Charlas is a great place if you're busy around town and just want somewhere to sleep etc.