Really nice place in a great location. Easy access to the St. Charles Street car and the 11 Bus to magazine street. This place is kind of a hybrid hotel/apartment building with an app to reach their customer service team for any questions or requests. You absolutely need to download the app to get the most of your experience.
There was some wear and tear in the unit we stayed in where towel and toilet paper holders had been moved and holes were left in the wall.
We mostly used the Sonder app to communicate with customer service and had really pleasant and easy interactions each time. We were able to move up our check in time a few hours the morning of and they were super accommodating. Definitely would stay here and other Sonder properties again!