Betsey and Jack were communicative and friendly from the beginning. They provided specific instructions for check in and Jack was there to greet us and show us around when we got there much later than planned. The unit itself was absolutely gorgeous. Very private with a bedroom, living space and private bathroom. it was decorated beautifully, and was stocked with snacks, drinks, and plenty of toiletries for anything you could possibly need. Their location is fantastic, about a 5 minute drive to Frenchmen street and the French quarter. Loved our stay, thank you both!