I had the pleasure of staying at the location and communicating with Erich in July of 2019. The house was perfect for our group of 4 in New Orleans for a sorority convention. As other reviews stated, the house is larger than it looks and it was stocked with all the essentials. As for Erich, he was the most gracious host. We had the unfortunate luck to be in New Orleans as the Tropical Storm Barry approached. Once the governor declared a state of emergency and our convention was canceled, we had to leave. Erich accepted the cancellation without question and refunded the difference. He is customer service at its best, and I cannot thank him enough for the wonderful experience despite the circumstances!