This was my first experience with Sonder, and I'll definitely be using them again for my next trip somewhere! The app made it so easy to communicate with the concierge. The place was clean and exactly as described. Self checkin and checkout was super convenient.
This sonder's location (on Canal St.) was perfect. Easy walking distance to all of the French Quarter (the map grid really is smaller than you think!). We (two young women) felt safe and secure (there are long pass codes needed to get into the doors).
Only thing to note is what lots of other commenters have already mentioned, the AC system is on a master control system, so it can't be adjusted in your room. Most people have said the room wasn't cool enough when they went in the summer months. For us, we went in early April and the room was too cold! It didn't take away too much form the great experience. Just something worth knowing.