Billy was friendly, warm, responsive, and helpful. We had a few mishaps, but Billy's attentiveness more than made up for it. Even when we had an emergency in the middle of the night, Billy responded right away. The neighborhood is quiet and residential, and we felt safe walking around, even at night. It's the perfect distance from French Quarter: away from the noise, but near enough to travel on foot or by Uber. We would happily stay here again.