Reggie's communication was exceptional. The space is as pictured and was clean. This home is very old (hence the "vintage" title) and the small, brick-step entrance is around the side/back. I was a little put off initially by the not-so-sturdy construction of the entrance and laundry room area, but quickly came to appreciate the charm and character in this home. We did experience a power outage our second night. About 3 hours of trying to sleep through it, I decided to text Reggie and see if there was any way to reach out to the power company for an estimated time it would be fixed and asked if we could open any of the windows in the home. Since the A/C units are positioned in the windows, there were none that could be opened so there was absolutely no air circulation. I know this is likely a rare situation and was beyond Reggie's control, but I just wanted the experience shared as it's a possibility that could happen to anyone. Reggie responded immediately, reached out to the power company and then back to me with an estimate. We were without power for about a total of 4 hours and the entire Magazine Street had been affected. All in all an excellent stay for my first New Orleans experience!