Leah was okay with communication there were a few times I messaged her prior to my trip & didn't receive a response until several days after. I am unsure if the phone number listed is accurate as I text her on there a couple of times & never received a response. When I messaged her asking if that was a good contact number, she didn't confirm or clarify.
However, once I checked in & I communicated my concerns regarding the AirBnB she immediately responded which was quite helpful.
The AirBnB was not clean, a simple shower curtain replacement or cleaning it would've been sufficient. Instead I walked into a shower curtain that had redish/brownish stains. I didn't feel comfortable showering as the tub is small & the curtain would inevitably make contact. I am unsure when it was last cleaned. I went over to a friend's Airbnb & showered there.
The toilet had a pubic hair in which I sanitized the toilet before using. The toilet paper had some type of redish stain on it, I threw the toilet paper away & replaced it with a new roll Leah had available.
The refrigerator had several food stains so I had to clean the inside & the freezer was dirty. I also sanitized the refrigerator doors as there were several smudges/handprints. I'm not sure when the doors were last cleaned.
Several light switches had brown smears on them. I have pictures of the mentioned areas.
After staying 1 night (reserved it for 3 nights) I decided to leave & go to another AirBnB in which I felt comfortable showering & was able to relax without having to clean anything.
I informed Leah & requested a refund in which she promptly responded & refunded me for the 2 remaining nights.