My review is complex but I think important to read. My uneasiness started a few days before I arrived when the host informed me she had to leave the country and that a few family members were possibly going to stay in her bedroom for a few nights while I was there. As a single female traveling to a new city that didn't make me feel very safe. Yera was super nice and very quick to respond to all my questions. The apartment is super cute and the room is spacious and clean and homey. I had trouble sleeping as I believe the bed is actually a futon and was sloping so my back hurt every morning when I woke. I did feel uncomfortable when I came home late one night around midnight to find two men sleeping in her room. They were gone in the morning but I never knew if they were going to be there when I got home. The main issue that was the biggest inconvenience is that there was no hot water in the bathroom sink or shower or kitchen. It was raining every day I was there and I boiled water to bathe in until I got sick with the flu and finally contacted Airbnb. They said they could do nothing for me and so they reached out to Yera. She was receptive and worked for a few days remotely to try to get the building manager to fix the water heater. The temperature improved in the shower only. I think Yera is nice and was trying her best for sure. But between the futon sloping and lack of hot water (while sick) it was a bit rough. If those things were improved upon I would have had a better stay. But I had a hard time with no real hot water.