Basically just a hotel that operates through Airbnb. So if you're looking for that personal touch getting to know your host, this wouldn't be the place for you. But if you like not having to talk to anybody, it's great. Never talked to the front desk manager except when we check out. It's definitely nicer than the pictures look, there was a pretty chandelier in our room, a balcony, tv, and little kitchenette equipped with glasses. Bathroom in ours was tiny though, larger people and multiple guests beware. Also no elevator in our building. Otherwise, definitely worth the money. It's in a great location, walkable distance to everything in the French Quarter.