This is a beautiful apartment. The balcony is not as big as what I thought it would be but enough for a couple of chairs. The check in process would have been greatly improved with a bit more instruction on where the front door is and how to operate the lock on the apartment door. The apartment appeared clean but was actually not. The faucets in the bathrooms had not been wiped down and there was dust on other surfaces. There appeared to be a part of a rubber tennis shoe sole on one of the nightstands which leads me to believe that those are not wiped down. The shower floor did not look clean. The location is a few blocks from the heart of the French Quarter which is not a bad walk at all but it is also not right in the French Quarter. I requested a late check out via their app and I was told I could get a 1 PM check out. I guess this is my fault because I did not get a confirmation number from them but the guy on their app told me 1 PM would be available but no later because they had to get their cleaning crew in which I found ironic. When we got back from lunch we were locked out of the apartment and it took almost an hour to get back in. They couldn’t give me the late check out because the cleaning people needed to be there but the cleaning people couldn’t go in because our stuff was still in the apartment.It was a stupid Catch-22 they could’ve been easily resolved if there was communication. Sonder is apparently so big that they’re not able to communicate with each other. I won’t be renting from them again.