Daniel cancelled our reservation 4 hours before check in, when my group and I had been on the road for almost 5 hours already. We were stressed our entire ride to NOLA, trying to figure things out with AirBNB support for over 3 hours, however they did help us out so so much. If they hadn’t, however, our refund would have take over 10 business days and we would have been in a city with no place to stay. He is an unacceptable host, who couldn’t even reply to my message displaying our discontent. He blamed it on a “family emergency” and said he could get in contact with Air BNB and “maybe we’d have more luck, sorry.” Do not plan on staying with this host under any circumstances, or expect disappointment and last minute plans change. The most unprofessional host I’ve ever encountered and I encourage all other reservers to plan a backup if they choose this host.