My unit was clean, and I felt safe once inside. I had trouble opening my unit initially; the electronic door lock was not intuitive, but fortunately a family was getting back to their unit near me shortly after I arrived and were able to assist. It would have been helpful to receive instructions from Sonder or AirBNB on how to use the lock. The location was conveniently within walking distance of many New Orleans lad marks. I would stay here again.