Don’t do it to yourself
Talk to Airbnb don’t talk to Sonder , cause they genuinely don’t care.
I have reported all the discussing finds to the department of health department.
Issues never resolved
- phone reps unhelpful
- online chat reps , unhelpful and rude .
- dirty bathrooms ( Sonder reps said that this is normal wear and tear so you basically don’t care . ) So we had to clean our own unit including the sheets and the towels
- dirty towels
- leaking roof
- leaking AC , nasty wall & floor stains .
- door locks don’t work properly and need to be recharged
- no functional windows .
- I paid $25 for an early check in for a dirty unit.
- THE POOL DOES NOT LOOK LIKE THAT & ALSO IS DIRTY ,NEITHER WILL YOUR APARTMENT.
lastly I called EVERY SINGLE DAY AND NO ONE CALLED ME BACK . The one email I got the lady said glad your issues were taken care of I responded and no one said anything.