Tom and Susan's apartment was exactly as seen in the pictures - lovely decorated, spacious with a nice outdoor space! When we arrived the fridge was filled with sweets and drinks and Susan was there to welcome us in person. Communication was very easy, Susan was flexible with our arrival time which helped a lot. Both were around the apartment often, could help with recommendations and we had the feeling that Tom and Susan really take care about their guests! The only thing we would reconsider next time is that the apartment is quite far out and that it takes about an hour to go downtown by public transport.
On the other hand, you get a feeling for the real New Orleans in the neighborhood and there are nice cafes and bars nearby as well.