Ben was very accommodating and practical. Check in and check out were seamless (he even helped us find a lost earring!). The apartment was very comfortable for our party of 6. We had all the pillows, towels and kitchen utensils we needed. A great place to stay if you'll be running in and out; no fancy decorations but just what you need when you have a lot of people walking around. The surrounding areas are quiet; a short walk to the French Quarter and nearby areas. We felt at home and comfortable.