The room was beautiful, as with all Sonder locations. However, it lacked being truly clean. There’s a moisture issue (my roll of paper towels had mildew all over it and there was mildew and rust in the bathroom).
The air/heat is master controlled so you cannot really change the temperature to get comfortable. My room was freezing and it took two hours for someone to get me a space heater for my unit.
Communication with Sonder reps via text were super slow and there seemed to be a lot of confusion.
My first stay with Sonder that wasn’t great.