To start, the location of Michael’s place is really unbeatable. The villa is as pictured, and was more than enough space for our family of 8. There seemed to be a lot of fees outside of the costs outlined in the listing. Unfortunately I didn’t appreciate being asked to pay $100 for an early check in only to find our place wasn’t ready for the 4pm check in. Also, for the amount we paid we weren’t expecting to be asked to pay a daily parking rate of $35/day to park in the driveway of our villa instead of on the street. Additionally, the shared space of the pool was described as being shared only between villa guests. However, it was allowed to be rented to patrons outside of the property who were throwing a party and consistently allowing outside guests in through the gate and onto the property which infringed on our opportunity to enjoy the facility (as we were trying to enjoy a socially distant vacation). There was little to no regard for the need put procedures in place as a result for COVID. We reached out to Michael to address the issue and we were told that no one should be there but us. He then came out to address the party patrons, was offered money to allow them to continue their party and then sent me a message changing his story and saying they were allowed to be there. I asked to speak with him as he was onsite but he quickly made himself unavailable, and had the property manager come and speak to us two hours later. In all, it made us feel unsafe that he would not address our concerns, that he seemed to struggle with being honest, and that a private property was not at all private.