Host was very responsive. They were out of town and Trey promptly answered every question. They also had someone to cover for them who picked up some dishwasher detergent for us. All very nice. Cottage is cute with many nice amenities - loved the lavender soap in the bath! Living room nicer than it looked in the pictures we saw. The four poster bed is very comfortable, nice linens. Great neighborhood. Would highly recommend this rental.