The apartment is really great and a perfect location.
The communication with the host i awful. It requires the download of an app, and the communication is partly via the Sonder App and partly via AirBnB, so very confusing. They are not answering on all questions and if they are this takes a while. We did ask if we could drop our bags early, and in the app we was told, yes not a problem, when we arrived, this was not possible. After tipping the front-desk he called Sonder and they came down to the lobby and were very sorry they mis-informed but we could check in early for a small fee of 25 USD even when the apartment was ready and cleaned from the previous rental. The payment link was sent to my e-mail and I had to pay via the Sonder app, so communication three different places.
The apartment is great though.