Hello!
In general, the experience was a good one, and it was so wonderful to find an affordable location for a group of 6 people. The rooms were perfectly clean and described accurately. It was a positive experience. The location was convenient and the price of the rental was comparatively appropriate. The apartment is located in a hotel environment.
Regretfully, I and the group I was with have some Cons to express. I will go over them in a list format. This is not to criticize but to be honest about our experience so that Sonder (the airbnb.com host) can make changes towards improvement. There are a couple to mention here and again later: one, the Pool that was advertised was not available to us. There was a claim that the pool was under construction, I was only privy to the information after the rental purchase through the airbnb.com website; two, the photographs of the apartment were inconsistent to the actuality of the space layout and furniture.
This was a large and spacious rental. The laundry and dryer provided was much appreciated along with the complimentary laundry detergent. Fully equipped kitchen with cooking utensils, sink, large refrigerator, coffee maker, and microwave. They offered complimentary tea and coffee. The closet space was large enough for everyone to hang their outfits.
1. Check In: Checking in was a little confusing, there was a lack of clarity who we could be in contact with regarding any issues or questions concerning the apartment.
2. Photographs: The photographs of the apartment don't match what was actually in the apartment. The red couch was blue in the photograph and two chairs in the photographs were not in the apartment and were replaced with one plastic.
3. Furniture: As a group we found the living room furniture uncomfortable, and uninviting.
4. TV: We were unable to turn on the TV or get it to work in any capacity.
5. Temperature: The temperature of the rooms we found challenging to control, the temperature would often reset.
6. Mirrors: The only mirrors were the ones in the bathroom and a small mirror exiting the apartment. With a group of 6 people (all female attending a dressy event) a full length mirror was sorely missed.
7. Vacuum: Longer stays at an apartment such as this requires that the guest might do some self cleaning. There was no vacuum to assist.
8. Pool: The pool was closed because of construction. I recommend asking up front before renting if the pool is functioning.
9. Oven Mitts: There are no oven mitts in the apartment, making retrieving things from a hot oven challenging.
None of these points would deter me from renting again. I just wanted to give helpful feedback on this rental experience.
Thank you!