Gabrielle was very communicative when we needed her and gave clear instructions for everything! She also accommodated a sudden need for an extra stay. Our only comments are that there is little privacy, and while it says two bedrooms in one section, read the details in another section. It’s a shotgun style so no doors between beds. Worked out fine for us but something to keep in mind. Also the bikes are not in great shape. We had one with a flat tire before we started and another’s chain came off (which was easily fixed). Overall though, it was great for the price and an Uber got us everywhere we wanted to go.