I’ve been putting off writing this review because this stay was the ultimate STAIN on my otherwise very enjoyable trip to New Orleans.
The whole experience started out poorly, with incorrect information provided about how to get into the residence. One person saying get a key from a woman, another saying it's self-entry without providing a code right away.
Afterwards, we found that the Wifi information was never specified on the listing, and the “designated point of contact” put us on a wild goose chase to find the info.
It was a paper under several other papers in an obscure part of the kitchen table that’s uneasily unnoticed. Very helpful.
After finding the Wifi password, the Wifi didn’t actually work. Lovely.
We were forced to endure even further confusing communication!
The designated point of contact sent a stranger to our residence (without informing us), and she told us she was there to “help us with the internet and getting it setup”.
The girl insisted “the internet works downstairs so it must work up there”. Well…that may have been the case, but all 4 of our devices couldn’t connect upstairs. A cheap Wifi extender could have solved this problem.
Last BUT NOT LEAST! - half an hour before our 11AM check out a woman broke into the residence and barged in us while we were changing and undressed.
This was HUMILIATING and completely irresponsible. She then proceeded to ask us (while looking at me in the nude) what time our checkout was????
The listing clearly states 11AM as the checkout time, and this is also in direct violation of Airbnb privacy policies.
All in all, if you want a great location and a fancy Treme apartment - great.
If you want a nightmare communication experience and possibly strangers barging into your apartment seeing you naked, this place is for you!
Never again.