Hutch communicated well and was readily available for any concerns. The space is really cute and quirky. The neighborhood may shock those expecting 'burbs. It feels authentic New Orleans - there are no tourists here. It's up and coming, but it has its own charm. We never experienced anything negative at any time, and never feared for our safety. Stay here before it becomes gentrified - you won't be disappointed. Oh, and definitely visit the St. Roch Market - we went there like 4 times.