The communication from the host was great and provided tips for us and checked in daily to make sure everything was okay. There was also soap, shampoo, and conditioner in the showers. The only issue was that the downstairs shower had a faulty shower head; the ball joint disconnects from the tubing with water pressure causing the shower hose to pop off and water shoot out of the wall. I brought it to the owners attention and he immediately responded and offered to come look at it the next day.