Our stay with Jen was great! She was very communicative and accommodating when we needed something despite the fact that we never crossed paths on the property! She even allowed us to store our luggage at her place for a few hours after checkout. There were lots of thoughtful touches in the unit and we loved the recommendations we tried from her guide book. There is a washer and dryer in the unit (with detergent provided!), and a window unit in addition to the central AC that kept us nice and cool during our stay. Her place is easy to reach by way of the trolleys. We would definitely stay with her again!