My friends and I booked this apartment for our stay in New Orleans, but Elaine emailed me shortly after to inform me that it had been double booked on accident. She was apologetic and quick to reaccomodate us to another apartment at no charge. I can't speak for this particular apartment, but if it is anything like the one that we stayed in, I can imagine that it is very clean and comfortable! Elaine was a wonderful host, and was easy to get ahold of if we had any questions. I would recommend booking your vacation rental with her!