We were very understanding that the hot tub got damaged during the hurricane (Hurricane Ida: August 2021), which was unfortunate because we picked this place over other larger and cheaper spaces because it had a hot tub. It was unfortunate to find out the day before we show up that it is not in working condition and has not been working for months before we booked the space.
The wifi or lack thereof was another annoying inconvenience because the space is also advertised to have wifi and it seems to have been an issue with previous guests.
Other than a few inconveniences here and there we enjoyed our time in New Orleans. Shlomo is very responsive and will answer your texts/calls in a timely manner.