This is the first time that I've ever rented or stayed in an AirBnB and let me tell you...Mrs. Darlene set the bar for future AirBnB experiences very high! She always responded to any questions that I had prior to the trip and the check-in process was very easy...she met us at the door with our keys and gave us a tour of the place. And what a cute, chic place it is! The house looked just like the pictures within the app. Mrs. Darlene had a fully stocked coffee bar, some water and sodas in the refrigerator, and snacks for us! She even gave us both gift cards for one of the breakfast restaurants...we didn't get a chance to use them but the fact that we had them was such a great touch! And to top it all off, our first visit was to Cafe du Monde and she dropped us off! And to check out, we just made sure we turned off all of the lights and locked the door behind us. Such a sweet soul! We will definitely book this AirBnB again!