Sam is incredibly responsive both in preparation for the stay and during the stay. When there was an issue with the water Sam had it fixed within minutes. The Airbnb is a perfect home for a stay in New Orleans - an easy Uber to the French Quarter. The place was incredibly clean - we particularly liked the bathrooms with their great shower products.The outdoor space is also fantastic - the TVs are huge! Our only issue was getting a strong WiFi signal. I would definitely stay here again.