Ryan (one of the home owners) and Leah (property manager) were wonderfully welcoming and very accessible in case any questions came up during our stay. The St. Joan is exactly as described, probably even better, and will go down as one of the best AirBNB properties I've had the pleasure of staying at. It made for a WONDERFUL vacation: we loved the St. Joan-- it so lovingly decorated that staying in the house felt like a treat. Bywater itself was also great: we went to a ton of the local restaurants and watering holes: Elizabeth's, the Country Club, Oxalis, The Franklin, Vaughan's, Satsuma Cafe etc. This was made even easier thanks to the two bikes that are provided (comfortable cruisers), along with awesome recommendations from Ryan about the area's best dinner spots (see above). That said, if you're planning to cook a few meals in, the St. Joan is marvelously equipped for it, and the wifi is also decent in case you've got to do a bit of work while on your trip. Street parking was easy to find. Everything about the St. Joan equals superb hospitality.