Here's the thing. As we were driving up, the are looked really rough. We were concerned. Then we took a close look at the instructions email. The following information was not provided until AFTER the point where the reservation could be canceled with a refund.
This is a quote from the instructions email "DO NOT LEAVE ANYTHING of value inside the vehicle, especially if you have an out-of-state license plate. We recommend parking your vehicle inside a parking lot. Below are parking garages options near the property." Then there was a list of parking garages that were over a mile away from the property.
Also this was in the instructions email "Code to open the main gate #######" The main gate had tape over the latch. In an area where the street is not safe, the gate to the street is always open.
So to sum up this is not in a safe area, the main gate doesn't work, and that information is not provided until AFTER the time when you can cancel the reservation with a refund. If you are wondering, we arrived, walked in, used the wi-fi (which, in fairness, does work well) to find a hotel and cancel the AirBNB, and left. It was bad enough that losing the full cost of the stay and paying for a hotel was totally worth it.