I was communicating with Rome from before I booked the reservation until I departed from the city. I appreciated the quick responses and communication.
I stayed in the Royal Suite for the first half of my stay. If you stay here, that is the room to have! I ate dinner on the balcony every night and enjoyed the outdoor shower in the mornings, perfect weather for it. The bed was comfy and very soft, plenty of pillows!
There are two ACs in the suite which was perfect for temperature adjustments. The bathtub was nice, looks narrow but sizable and decent depth.
There are a lot of communal areas as well. The premises are cleaned every day. I stayed during the Stay-At-Home order and felt very safe and secure here.
The location is prime as well, Magazine street and all of the attractions are less than a mile away. I ate on that stretch almost every evening. And Audubon Park is a quick ten minute drive as well. The WWII Museum was closed but it is right across the street at as well.
Excellent value, would definitely stay here again!