Let me start off by saying the location here is amazing. The place isn’t without its quirks but that’s to be expected in an older building. Unfortunately though we did not have the best experience.
When we first arrived the bathroom lights were out (GFCI was not tripped) and the bathroom sink was clogged. I reported these issues right away and received a prompt response asking if maintenance could come the next morning or evening to look at it. I replied requesting the evening as we would be gone in the morning. I never received a response and in the five nights we were here these issues went unaddressed.
I had noticed a few other reviews noting similar issues regarding maintenance requests before I booked this place but I decided to give them (French Quarter Mansion) the benefit of the doubt. After having to purchase a lamp to use as a bathroom light and not being able to use the bathroom sink in a room we paid $1900 to stay in, I wish I would’ve done otherwise.
Upon checkout, I sent another message letting the host know that I was disappointed no one ever rectified our issues and received no response.
Overall, it doesn’t feel like the host cared much about our experience so if you’re looking to be close to Bourbon street, want a trip filled with partying, and don’t much care about spending time at your accommodations this is a great choice. If you’re like us and you were looking for something more upscale with quality service don’t do it. Book one of the hotels in the area.