Lack of information on where all the rooms are and how to get to them. No information inside the room on how to work the google cast, or any kind of printed material, the heater/ac didn’t work and there was a historic freeze, there was a random coffee maker but nothing to make or use for coffee. Not well stocked. Extremely dusty.
I will say however, their customer service is great and they have people willing to fix any and every problem. I just don’t think whoever is keeping up with this location locally is looking into details, amenities, etc.