Heather and Max were very responsive. Check-in and check-out were super easy. I liked that there were codes for each room, not that we needed them. The beds were comfortable and there were plenty of towels. Unfortunately, this place is a little far from the happenings but the price makes up for that. The neighborhood looks a little sketchy when you get into it but we talked to some of the neighbors and they were all really nice! The only areas that could be improved is the place is a little dated and the water pressure isn’t great for showers, but again, the price makes up for that.