When we arrived, we could not get the provided code to unlock the door. I messaged the host and she was immediately available and gave us a new code which worked. This place was very nice & incredibly clean. There were 5 cold waters waiting for us in the frig. Toiletries were set out for our use in each bathroom which was a nice touch! There was coffee and creamer for our use along with some basic cooking staples. Even pancake mix and syrup! The kitchen stove however, only had 2 of 4 burners working (both the small burners) and we couldn't get the 2 small burners to lay flat so cooking was quite a challenge for our group of 5. There were only 3 forks and no dish cloth or towel. Messaged host & someone brought them promptly. There was soap for the washer provided. Beds were extremely comfy! Nice big closets but not one hanger in any of them to hang clothing. As noted in some reviews, area is questionable & felt a little unsafe. Overall, a pleasant stay, very clean and responsive host!