Lindsay was very fast to respond to all communications. The place is wonderful! You feel like you are staying at a friends very clean house. The room was big with a nice desk to work at. The room was cool at night with a ceiling fan. It gets warm in Nola during summer. The WiFi was good as well. I stayed in a room without an attached en suite bathroom. The shared bathroom was very clean and not too many people share the bathroom. It was always available when I needed it. The Street car is a block away which takes you straight into town. A Jazzy pass, for $3, lets you ride as many times as you want for 24 hours. Super easy to get to all of the attractions downtown. I came back late at night by myself off the street car and had no issue what so ever walking the well light block from the street car to the apartment. Wonderful place! I will be staying again soon.