Very disappointed in this place. The service and communication was confusing and often not helpful (there were multiple people contacting me about the location through multiple channels and several major miscommunications). The lock broke and we were locked outside in very cold weather for an entire day, without access to our warm clothes inside. They said they would refund me $50 for the inconvenience but never did. They also only gave us 2 rolls of of toilet paper for a 9 day stay with 2 people, and refused to give us more.
The icing on the cake: We found and killed a giant cockroach (3in) in the unit. Disgusting.