We were set to stay at this property for 4 nights. 2428 Royal street.
However 2 days before our checking in we were notified that the property was set for renovation from Hurricane Ida the 1st day of our stay and would not be available. They informed us there would be another “upgrade” location available at 811 St Peter St, but yet again, 1 day before we are due to check in we are told “it’s already been rented” I also noticed it was listed on multiple other sites besides Airbnb.
They lastly offered us a 3rd location. but only for 2 nights as that was all they had available and it was the same cost for the 2 nights as the 4 nights we had already paid for. They were only willing to do an even trade. No refunds unless we completely cancelled our spring break vacation.
While the 3rd location 612 St Phillip St was decent and we enjoyed the stay, the original location should never have been posted as available.
We had to stay at a different hotel with last minute pricing on a holiday, and as a result, this company cost us an additional $1064.
Be cautious and confirm availability frequently, as we reserved this 6 weeks in advance.