We were very appreciative of the opportunities that Ben's Airbnb gave us to explore and fall in love with New Orleans! Although, due to some deficiencies, we would not feel 100% comfortable recommending the stay until they are addressed. Details below:
What we didn't love: First, some issues with cleanliness were concerning to us and we hope that our private notes to Ben will be addressed with his cleaning service. Second, some amenities listed gave too much of an impression that they are items being used by someone living in the unit when it is not booked. Third, when it came to our concerns about a storm that triggered a number of severe weather watches and warnings (tornados, high winds, flooding) we felt communication was lacking. Granted, we are from an area where tornados happen very infrequently, so we understand this critique may not apply to everyone. Finally, we were uncomfortable with the lack of privacy of the bedroom unless we closed the storm shutters (which eliminated almost all sunlight from the room) or left extra time and made extra arrangements to change in the bathroom - we think this should be mention so guests can be prepared for this decision.
What we did love: Ben's pre-trip and first day communications, along with the overall accuracy of his stay description were wonderful. The detail and ease of his check-in procedure and his flexibility with check-in times were very much appreciated. Finally, our greatest love was that the location of his place and the front balcony make New Orleans incredibly accessible!! We could never say enough about this last aspect; simply put it is everything we could have hoped for!!
Based on what you loved, we have high hopes that our concerns will be addressed and this will be a location everyone can enjoy!