We found the property with the bathroom in terrible uncleanness conditions, then somebody who I didn’t know appear in the property and Sam even didn’t know the guy, he told me he would come back to clean. We were with a little girl and we coming from a long trip, wanted to take a shower and we couldn't, we had to go out as we were. Additionally, the television was blocked and the solution offered was to send some batteries for a control of a roku that did not even exist.