I’ll say this: the customer service from Muse was phenomenal. When we had issues, they responded instantly, even at 2 AM and did not hesitate to issue us a refund. They also gave us the option to stay in another unit at a discount but we were already put off of the property at that point. Host response time? Phenomenal. Cleanliness? Disturbing. The floor had visible sticky grime. There were long black hairs in the “clean” towels. Pubic hair on the wall in the shower. Brown filth along the toilet and a yellow stained mattress. Also, there’s no oven in the kitchen just as a heads up to those wanting to cook during the week! Hopefully the unit will be cleaner in the future because the service was lovely. Great building security as well.