I acknowledge I'm an anomaly (we booked this place for the great reviews!) or perhaps I caught them on a bad weekend, but my experience was mediocre and in some respects frustrating. For the most part things were good--great location, very comfortable bed and Alice and Scott are super sweet and very responsive generally.
The entire bottom portion of the door frame had fallen completely off the foundation of the building such that there was a big gap under the main door which exposed us to outside (ground floor unit, not to mention a safety hazard, but I assume they fixed this by now), and we caught almost 10 fruit flies throughout our stay. We stayed four nights and the wifi was not working at all across all devices for three of the four days. While Alice and Scott were responsive in resetting the router when we asked them to (which never solved the problem), there was little attempt to troubleshoot and no follow-up to check whether it had started working.
I politely expressed my general disappointment at the end of the trip, but never got a response from them. This was probably most disappointing given their quick response time otherwise. :/