The space itself was clean and location was what we wanted without being in the middle of everything. Checking in was very confusing and I wish there was more than one key to use since there were 3 of us which took extra steps to figure out who would get the key while we were out.

When asking for blankets for the sofa bed, it was off-putting we were asked if there were indeed blankets in the closet after reporting there weren't any our first night. I do appreciate a blanket and sheets being dropped off the next day for the sofa bed.
Also, myself and my 2 friends were bothered by getting a noise notification warning for making too much noise around 10 pm when we were asleep by 9 pm one evening. I know there is traffic that can be loud which may have set off the censor but that was never communicated from staff or apologizing for the threat of possibly having our room cancelled during the trip. When I communicated with staff about us being asleep, I never heard back, and I had a looming concern we would have to interrupt our trip to dispute how quiet we were being if the noise censor went off again and be at risk of being kicked out despite all of us being incredibly quiet people which is why this place initially seemed to be a great fit for us.