Our stay was nothing short of amazing. We did not have any hiccups during our stay but I am confident he would have resolved them promptly as he stayed in contact to check on us and make sure we were comfortable. The house is beautifully decorated and the bed is unbelievably comfortable (I wanted to stay in bed all weekend). I loved that after a day in the French Quarter we could return to a quiet front porch. Parking was not an issue as the house sits on a corner. The neighborhood has a vibe all its own and reminded me of an artsy area. Super safe, I never felt uncomfortable walking around. The kitchen is well equipped with everything you could need. And I really appreciated the Brita pitcher that had already been chilled in the fridge. Stephen has really thought of everything. We really loved it and plan on returning in the near future.