The house looked like the pictures. The host did a good job in communicating promptly.
We found some pieces of broken glass on the front porch and inside the house after my daughter accidentally stepped on one piece. Thank god it did not cut her.
We informed the host immediately.
We cleaned up the glass pieces to make the house safe for us.
Initially the host apologized via text and told us that some time before a glass window had broke and a clean up crew had informed him that things were clean. I took photos and shared them with him to show him what I found and that the house was not safe of glass pieces.
We spent time cleaning and sweeping things up
After check out the host emailed me saying that he did not find glass in the trash can or the broom moved from the pantry. Essentially he was suggesting that I was not telling the truth. Thinking ahead that things may get confrontational, I took a video on my phone of my dad using their broom to clean the glass pieces from the porch.
The overall ,whole experience of staying at this house was a nice one but two things upset me:
First the glass on the ground already upset me because it made the house unsafe (my daughter could have easily cut herself) and we had to clean things up
Second the host insulted me by suggesting that I was not telling the truth.
On the day of check out we informed that host that we had lightly knocked the bathroom towel rod and it fell. We told him that we put in the bathroom closet. The host then tried to charge us $150 for repairs to the towel rod saying that we put too may towels on it and then hid the towel rod in the closet. First of all, we did not even hang a single towel on the rod. We hung all our towels on our doors. Second of all, we did not try to hide anything. We told him that after the towel rod fell we put it in the closest.
The whole experience with this host was a bad one. Beware. We will not return.
I request money for a partial refund and the host denied it.