Personnel and staff were kind and their communication was great, but overall switching rooms/location to the maison de ville due to hvac issues spoiled the trip a bit for us. I was left disappointed by the quality of our new space and really missed not having the amenities and location we had planned for. I understand these circumstances happen, but I wish I had known far enough in advance to have booked a hotel or had more options to choose from. The new location seemed lower quality than our original booking but was quoted at a higher price so we weren’t compensated or reimbursed for anything, and the switch was a hassle for us. Just a bummer when we rarely get the chance to travel. This trip was supposed to be a rare romantic getaway but the room just didn’t live up to expectations. It was very small, had very poor lighting, and a crusty dirty bathroom. Curtains didn’t work properly so we couldn’t even let light in from the 1 small window. No space for more than 1 suitcase and no chair to sit on. The brick walls were deteriorating and left dust on all our belongings. No space for toiletries in the bathroom, overall could not get comfortable with the lack of surface areas for our items. No central AC so the room was musty. I had to open the main door and go outside to blow dry my hair as it made the room too humid. I think I would
Have rather had the original
Room with no hvac, at least there were windows in the photos for that one...Had to pay for public parking with the switch- prices were outrageous. I felt a little robbed. Maybe one day we can celebrate our anniversary for real... not this year though. If you’re planning a trip to the French quarter I’d recommend a hotel over a rental. Their parking is better, amenities and location won’t be in question and you get a clearer picture of what you’re paying for!