Sue is a great host. She was very responsive via call or text and was adaptable to us arriving and departing town late. In fact, she let us store our bags at the place for several hours after the check out time so we could continue to explore the city on the day of our flight without having to lug everything around with us. Just very kind in general. The space was accurate to the photos. Sue had several little thoughtful amenities around - coffee, snacks, qtips, hair dryer, etc... We didn't use it but there's even a washer and dryer in the unit which I thought was pretty cool.