Jim was responsive which was nice. But the front door didn’t lock in a now so nice neighborhood. We also showed up to drop our bags off and the person who stayed there before us was there and also told us this place wasn’t the cleanest or safest. Homeless people in the back yard, dirty hot tub , the rooms smelt like cigarettes. Cleaning crew also wasn’t very friendly. The most important thing was the front door not being able to be locked. Very not safe especially for this area. Also mouse traps everywhere. It was fine for a bachelor party but wouldn’t recommend for a “nice stay” good guy, good party house but can’t walk around shoes, and just have to watch your step the lighting isn’t great. Would tell my friends to use for bachelor parties but never for a nice trip away. I hate to put bad reviews but the pictures made it seem way nicer than it was. Also clean up was tough, had to buy our own big garbage bags. Overall fine stay and we had a good time. But I like to be honest