We only met John once but he made sure we had everything we needed and had really thorough instructions so we didn't have any questions. Check-in and check-out were super easy. The amenities were good and the bed was comfy. The kitchen was stocked with plenty of pots and dishes to make meals. We walked everyday to the streetcar line (which is about a 10- 15 minute walk) and left our car parked on the street the whole week and had no problems with safety. The streets have a lot of potholes in them so you have to be careful if you are planning on driving around. Just a heads up the bedroom window does face where the sun rises so you do get woken up pretty early with light from the window despite the blinds. We just started our day early to accommodate that natural alarm clock. John also has a great selection of guides and New Orleans magazines that helped us plan what we wanted to do. Highly recommend the WW2 museum. We didn't go until the last day but it was by far the best museum I have ever been to and you could easily spend 8 hours and not be bored. Overall good location and good experience!