Sam is a great host! Unfortunately my family and I did not get to meet her on our trip as she was out of town, but both she and Jennifer were very reachable and helpful. Her place is very spacious and relaxing after a day's worth of sightseeing around the city. We did encounter a bit of an inconvenience when our running water was inexplicably shut off for an afternoon (a valve was closed for some reason), but we notified Sam, and her husband, Matt, took care of it in no time! Sam really strives to offer comfort and professionalism to her guests. I'd recommend this place to anyone staying in NOLA!