I stayed in New Orleans 3/22 -3/27 for conferences and wanted a more relaxed, home away from home accommodation. And that's exactly what I got. Communication prior to my arrival and the day of was prompt, I called Gwen when I got my luggage and she greeted me at the door upon my arrival. Check-out was a bit too early for me, but I asked for a later check-out a few hours later and that was no problem. The apartment itself is as shown on the pictures. I wish I had had more time to actually use the kitchen and living room. I had to go to Canal street each morning for meetings, which was a comfortable 25-minute walk through the French Quarter (to get to the French Quarter it takes about 10-15 minutes).
I felt safe, but Gwen showed me how to use the alarm, also because I traveled by myself. That being said, I felt safe outside during the day and also at night in the apartment (it's really a quite area), but I took a cab back at night. So if you are traveling as a couple or group, you may not have to be this cautious, but I would always play it safe in a more remote neighborhood that's unfamiliar. I guess as a safety precaution, the windows were closed, so you're not able to get some fresh air in (there were nails in the frame, so I assumed they are not supposed to be opened). The bedroom doesn't have a window (which wouldn't have made a big difference), but there is AC in the apartment and fans. I got used to it after a while and it really was just a minor discomfort at first (I always have the windows open at home).
So, all in all I very much enjoyed staying at the Watson Suite. I finally got to experience the city from a bit more of a local perspective.