This apartment worked very well for us. It's not glamorous, but it was very large and comfortable and convenient for our group. We were a large group, with 6 adults and 2 infants under 1. There was plenty of space for all of us to spread out and have privacy. The kitchen was fairly well equipped, and we cooked and ate breakfasts in the apartment. There was a high chair, pack & play and washer/dryer, which was very useful. It was a quiet neighborhood, with a streetcar not far away, although we rented a car for our big group and drove around without a problem. We didn't meet Katrina, but she and her husband were around and available for extra toilet paper and other needs. He was very friendly and helpful. We had a great stay.