Jacob was super easy to get a hold of and helpful if we had any questions, but it still felt like we had the place to ourselves which was really nice. The description was definitely accurate and really nice amenities and clean for the area overall. We noticed a few bugs, but that would have probably been the case anywhere (you'll see little cockroaches theoughout the city so I imagine it's hard to keep them out of your home completely). The neighborhood is wonderful. Walking distance to newer restaurants in St. Roch and definitely walkable to Frenchman and the French Quarter as long as you become familiar with your surroundings during the day. We walked everywhere and didn't have any issues.