I considered leaving this 4.5 stars.
The unit is not exactly as shown. The photos may be from another very similar unit. Either way, it was comfortable and well decorated. The place itself is nice, clean, has good toiletries, plenty of space and enough light to make a pleasant work from home situation.
Sonder was not very helpful in allowing us to check in early or late. They also did not have a place for us to store luggage and suggested a paid service instead. Not a huge problem, but not the experience you may be able to get from a more personal Airbnb.
As other reviewers noted, the smell of smoke does come into the apartment. We determined it’s either coming from the outside alley or through the vents from an upstairs unit. The smell wasn’t persistent, but definitely noticeable throughout the stay and may be uncomfortable for some guests. We are not smokers but were able to tolerate it. The smell did not come into the bedroom.
All in all, solid hotel-like experience. Not stellar, but nothing offensively wrong about it either.