Upon arrival we had trouble getting into the flat, the lock wouldn't work. We waited 1.5 days for it to be fixed. One of the bedroom lights wouldn't work, maintenance fixed it after 2 days. Also the dishwasher had dirty water in it which wouldn't go. We had to hand wash the dishes. We gave permission for the maintenance team to enter the flat while we weren't there, mysteriously a clipped toenail appeared in the corridor when we came back. An explanation was never given.
Positives: great location. Washing machine works well (but no pods). Shower has good pressure.
Communication was poor with management, felt like we were talking with someone different every time.
Personally, I hate people entering my personal space when I'm not present - the fact that this was necessary was a big con. Would not stay again.