I will be the first to admit that I am a vacation rental snob. I have had far more terrible experiences than good ones. Sam's unit might be the most wonderful unit thus far that exceeded our expectations. Let me start by saying that the unit was impeccably cleaned and well stocked. I have stayed in several rentals where the floors are so dirty that it turns your socks black and the air filters look like they haven't been changed in years. That is not the case in this unit. You can tell that it is cleaned from top to bottom for each guest. The house is well stocked with towels, soaps, coffee essentials, towels, cooking necessities etc. Next, the beds are incredibly comfortable. I believe they are tempur pedic and I have a herniated disk so I need the extra support. The house is also very conveniently located a block from st charles st and a 7 min drive to the French quarter. The grounds are immaculate and the pool is well maintained. But above all, Sam has fantastic customer service. We had a water pressure issue the night before our departure. We contacted Sam and he responded within 20 min at 10 pm. He came right out to fix it and told us that if he couldn't fix it that we could move to another unit in the morning. I have had a ton of negative experiences on airbnb with owners, that was not the case here. I wouldn't hesitate staying at this unit and we will be staying here again.