Ben is nice and responds quickly to booking. Ben sent an email with check in instructions and advised he would not be around when we checked in. When we arrived we immediately noticed that it looked like some folks just rolled out of bed and the place was not clean. I called Ben and started to explain the situation and before I could explain he said his maid quit or walked out on him so he said he would come over and clean it and change the sheets and would take an hour or so. Why wait till we check in to tell me you have no maid and the place is not clean, after driving 8hr I only wanted to rest when we arrived. Just a minor inconvenience. Ben's place is near busy intersection and I-10 so be prepared for sirens and traffic noise but, it's perfectly located between the French Quarter and City Park with the Fairgrounds in-between.