Overall, I had a good experience with one exception: the room wasn't ready when I arrived. I immediately contacted the co-host, Thiamanti, who apologized and promised to have the cleaning crew return. I waited at a nearby pub and the room was ready within an hour. To make up for the inconvenience, Thiamanti and Eric agreed to refund the cleaning fee. Not the best arrival experience but I appreciated the steps they took to remedy the situation.
As for the unit itself, it was comfortable, clean, and safe. I never heard a peep from anyone else in the building. The air conditioners in both rooms were really nice as it was very hot and humid during my stay.
The place was also perfectly located for those who are planning to walk or use public transportation. It's within a few blocks of the Saint Charles Street streetcar line, a Walgreens, and a 24-hour pub with one of the better tap selections in the city (Avenue Pub). It was also about a ten minute walk from several great coffee shops on Magazine Street.
Overall, a good experience.