Unfortunately, the NOPSI restaurant is currently closed, and there is no room service (something I learned after checking in). The rooms have no microwaves nor coffee stations, and the downstairs coffee isn't available for early birds (like when I left out at 6:30am). Out of exasperation, I requested a microwave the 2nd night, and they brought one, but I canceled the 4th night of my reservation- and should have canceled the 2nd - 3rd, if I had thought to do so in time. (Cancelation policy requires 24-hr notice). There is an extra convenience fee for the pool, around $25/night, yet the bar for it is 9 floors below, in the lobby. The place seems very short staffed, as an empty coffee cup sat in an upstairs hallway by the elevator for 3 days, and there was nobody to bring a pizza order up to our room (and room keys are required to use the elevator)- not convenient for a parent, nor would it be convenient if you were hung over. In a city with no more mask mandate, that has many tourists arriving, this hotel seemed as though it were a year in the past. Some nice people work here, but (as a local) I will be suggesting my friends try elsewhere. This is a full-price place that should be more in the $79/night range.