Kim responds quickly to any questions and helps with local suggestions for places to visit. The unit is described accurately and while compact it was quite comfortable for our week stay. The WIFI has good speed and there were no issues with the internet and watching videos on my laptop. The kitchen is small and not setup for cooking with just a microwave. But we don't do cooking while on vacation and it was fine for our breakfast coffee (supplied), danish, and cereal. It is easy walking distance to the French Quarter, Treme sites, and the Canal St streetcar line. As a couple of reviews have mentioned, there is some highway noise, but the air conditioner masks that for the most part. We slept fine and didn't need the ear plugs that are available in the night stand.
Would definitely stay here again.