I had actually booked a different room from Keila at the same location. When I arrived, the room had not been cleaned AT ALL from the previous guests. The towels were on the floor, the beds were slept in, etc. Thankfully, Keila responded to me even though it was late at night, and she was able to place me in a new room right away. This room was simple enough, but clean and as described. After being offered a gift card for the troubles of the first night, however, the onsite staff never dropped it off. I had to follow back up before my departure and was issued a partial refund. The location itself is great for exploring NOLA, and I felt safe in the building. Overall, it could have been a fluke that my first room had not been cleaned, but it was a bad start to the trip. I would recommend for the location to restaurants and the fairly short/safe walk to the French Quarter.