We stayed in Kay's downtown unit from 10/25 through 10/28. The unit was roomy, very clean and very neat and looked exactly as it was represented in the photos. The queen sized mattress was very, very comfortable with high quality bedding. Kay and Muse were very quick to respond via text to a couple of questions we had during our stay. Kay even texted me with several restaurant options. The unit was in close proximity to everything, including the trolley stop - which is a wonderful and inexpensive way to see the city. The rooftop area was very nice and if we had the time it would have been nice to sit up there with a bottle of wine. Just to note though - the pool is very small, but not a problem as we really weren't there to swim and sunbathe. Another great perk was being able to store our luggage after check-out until we needed to leave for the airport - this gave us another couple of hours to walk the city. Just a couple of small things - the towels were very nice and of high quality, but we were only given 4 towels and there wasn't any laundry detergent so that we could launder and re-use them. We did reach out to Kay and were immediately given a couple more towels which was very helpful (we did buy laundry detergent and did a wash, including some of the towels, prior to leaving); the Smart TV is great and had many platforms to choose from, but we did have a little trouble with the wifi giving out and we weren't able to access any local channels for the news, weather or sports (again, not a big problem); and it would have been nice if there was extra toilet paper, a box of Kleenex and maybe a sponge in the kitchen to wash a couple of bowls and glasses we used. But, again these weren't major problems. All in all, the unit was very clean, roomy, comfortable and perfect for what we needed during our stay in NOLA.