Overall I will not stay at another Sonder establishment. I know the hotel rooms are expensive in New Orleans and this seems like a good option but don't be fooled, it is more hassle than it is worth, spring for the expensive room and skip this experience.
Cons:
-Check-in was an absolute nightmare. The lockers they offer- there are only 2 big enough to fit luggage and they were all in use. We had to walk half a mile and check our bags at a hotel and there was a cost for that they did not mention.
-We were locked out of our room the next day when the two rooms next to us were checking in and they reset our door code as well.
-The front door opens out on a shady, busy main street. I was not bothered by this as the city I live in is similar but others did not feel safe on the street.
-There is no one on site to help you, we had no towels and they had to send someone with towels. When checking in and when we were locked out we had to call a number and wait for them to send someone to help us. For any issue we had to call and hope the could solve it over the phone.
-You cannot control the temp in the rooms, you can put the air/heat/fan on and it either gets freezing or hot.
-Our balcony faced a parking lot and was next to a bar that played wildly loud house music until 3am.
Pros:
-The room was clean and once we finally got in there after the terrible check-in experience, and it was nice to have a kitchen.