By far the worst experience I have ever had at an air bnb unit, or any unit for that matter. Unit did not have air conditioning during my entire stay. Communication with the host was nearly impossible and I was not offered to move locations until day 3 of my 5 day stay (into a far worse location much further away), and then was initially offered a full refund and then blatantly lied to and told that the air conditioning did work and that “the unit just doesn’t cool because it has so much natural light” (it did not) and that’s why I would not be refunded. Pool was also inaccessible. Would not ever stay at any Sonder location again.