The place is ok but check in was annoying because you can’t actually speak to anyone to ask a question. You have to download an app and message on there and sit around and wait for a response. It’s impossible to speak to a human when you have a question. I actually couldn’t figure out how the door lock worked and only figured out I have to put my whole palm on it for it to turn on when I slapped it out of frustration after 10 minutes. Couldn’t hook up the tv to watch anything which was annoying. The place was ok (shower not the cleanest) but it lacks any personal touch that I’ve experienced in other privately owned air bnb properties. I also left my son’s lovie by mistake. . . Called them to let them know exactly where it was left (on master bed) and they said they didn’t find it. I’m sure the cleaning people just throw all unit sheets together and because it’s so impersonal no one cared when they found it. (Had to communicate via chat again.) I wouldn’t stay at another property owned by this company.