This was an absolutely incredible place and we're so glad we stayed there.
Communication was great and Martin was there to welcome us immediately upon arrival. The place is just fantastic and they had everything you could think of ready for us. For example rain was forecast so ponchos were left out for us!
Most reviews mention the stairs so mine will too ha - it's quite the workout and even though you hear about it you're never quite prepared. Quite a trek but well worth it. You'll be panting at the end but its a great way to work off the amazing food you'll be eating.
Oh and the location is PERFECT. We absolutely loved it and everything was so handy and convenient - stores all nearby for anything you need, all the top restaurants and of course bourbon street right there.
Can't recommend this place enough!