The communication was quick and responsive. They were very accommodating with our early check in however the overall state of the apartment left quite a bit to be desired. The apartment we stayed in was not what we saw in the pictures while booking. The floor in one of the bedrooms was raised up to the point that we had to be careful not to trip when walking in and out. Water damage that was not repaired maybe?! We were unable to get the TV’s to work as there were no instructions on how to use the boxes attached to them. The shower liner was stained and appeared dirty. There was a used coffee filter in the coffee machine and finding a working outlet proved challenging. The dogs next door bark constantly...even at night. Overall the location isn’t terrible but for almost $600 for two nights, I would definitely try to find a place a bit nicer and closer to the action. I can’t speak for the apartment that we “booked” but as for the one we stayed in...spend a few more dollars and find someplace else.