renting with a large corporate property manager is a bit different than renting direct from an individual - this Sonder rental was EXCELLENT in all respects!!! I'm on the road 250-300 nights per year - this rental unit was perhaps the CLEANEST I've ever walked into; the unit was exactly as pictured, both beds & pillows were very comfy, all furnishings were in good repair; there wasn't an abundance of anything (just enough towels, very basic utility items in the kitchen) but everything provided was of sturdy quality; we stayed for 8 nights during Mardi Gras and had no complaints whatsoever! the unit is in a perfect spot to get to all Magazine Street has to offer and is just a short walk to St Charles; this is an upstairs unit - the stairway leading up is VERY sturdy with handrails on both sides, so no issue for my 70+ year old mother; easy keypad entry for exterior and interior doors; good A/C; it was nice to have the small balconies for fresh air; all appliances worked just fine; super nice to be able to leave without having to go through all the bed stripping and garbage toting out that is required at most rentals; overall an EXCELLENT rental experience that I would recommend without hesitation!