I recently booked this Airbnb, when I got there I had additional guests which the host requested more money for an additional $1300. Well the Airbnb was horrible, it was dirty and has bed bugs in the sheets and two of my guest got bit all over the face. Another guest couldn’t even attend because he is bond to a wheelchair and they never mentioned they have so many stairs and that the elevator was broken, which by the way was full of trash that looked swept from whomever stayed there before. They agreed to refund me the additional $1300 but at the end of our stay he tried to blackmail me by saying, I can only get my refund if I give his home a 5 start review. I do not feel that I should be forced to give a 5 star review when I did not get a 5 star experience! I do however feel that he should keep his word and give me my money back being that his place is not clean or safe to stay in. With COVID cleaning should have been top priority!
The vents in the house are placed on the wall and not connected to any airway, so all of the rooms were hot! The ceiling in the house looked as if they would fall on your head at any minute. The pool that is apparently way across town was extremely dirty so we couldn’t even swim. The kitchen sink was stopped up the entire stay. There is only 1 chair in the whole house with no table whatsoever to eat on. All of the games in the gaming area were either dirty, broken or full of cobwebs with electrical wires running all over with a water leak in the ceiling. Sadly there are even more problems with this house but all I want is my money back because even if I give a 5 star review he doesn’t want to give it to me in writing that will guarantee my $1300 back. This has been going on long enough and I just want my money back!!!!