Outstanding experience all around. The place is just beautiful -- I think the ceilings are 12 feet tall but they feel like 15. Gorgeous wood floors. Lovingly appointed, including refreshments (including a bottle of wine!!) free for consumption. Extremely clean living quarters, bedrooms, and bathrooms. Very well equipped kitchen, plus a working clothes washer and dryer. And the location is great too -- very quiet street, but 100 feet from a Rite Aid and another 50 feet to get onto the St. Charles trolley. We couldn't have asked for better. I didn't actually interact personally with Heather as my sister arrived before me and checked in, but she was great and very fast to communicate with leading up to our stay and is clearly a caring and meticulous host. Would stay here again in a second if coming to NOLA in a large-ish group.