Communication with the host was excellent. They were kind enough to raise the temperature in the home due to cold weather outside. Unfortunately there was no comfortable place to sit or lie down in the home. Their bed was the hardest bed I have ever slept in and it sagged in the middle. And the only casual seating was a very hard love seat that doubled as a day bed. Unfortunately our days in New Orleans were filled with yawns and a backache as we were not able to rest properly. Also the walls of the home are so thin that you could hear every word being said in the main part of the house.