Jim and Lauren were very accommodating. I wouldn't stay in studio 1 again but I'd stay at another one of their properties. They're attentive and they're there when you need them.
Although studio 1 is cute and well decorated, the issues with studio 1 are that the ceiling is very low, toilet is best used with the door open, and there is a lack of windows, which made the place feel stuffy. When I asked Jim to switch places, he gladly let me move to studio 2, which was much better.
Overall, Jim and Lauren were great hosts minus the miscommunication. The communication was great in the beginning but once I wanted to alter the dates of my stay, my messages were being ignored. Briefly, I had submitted an alteration request and Lauren had replied ok to my request but hadn't formally accepted the request. I had to message her a few times and each message was ignored. I had to reach out to airbnb for help. Eventually, everything was settled. Apparently the user interface for accepting alterations isn't very intuitive so once both parties agreed via email, airbnb made the adjustments. Jim was extremely cooperative through airbnb, which then made it easier.