First of all, the picture Sonder uses to represent the apartment is not the apartment we rented. There's no 7 foot sofa to the right of a window. Our sofa was directly across from the kitchen sink, a mere 6 feet away. Secondly, the location is far from ideal, unless you're only staying 1 night for a convention or a game and intend to take Ubers to and from. It takes 15 minutes to walk to the nearest CVS or Walgreens on seedy Canal Street and 30+ minutes to walk to Jackson Square, which in February or March might be tolerable, but not in mid-May. Don't waste your time at Voodoo Liquor. Walk the 3 extra blocks to CVS on Canal. Now for the apartment. It took 30 minutes for us to gain access, even though I'd received the keycode combination sufficiently in advance of our arrival. You have to clear 3 checkpoints in order to gain access to the apartment, which is both frustrating and time consuming because each key on each keypad requires a different amount of pressure to work, so basically you have to enter the key code 8 times on each keypad to get it to accept your code. When you finally gain access to the apartment - after going up and down in the elevator 4 times because you have to hit the open elevator door button when you arrive at your floor or the door won't open (what elevator in this country works like that?) - it takes 20 minutes to figure out the wifi password. Sonder doesn't tell you that the password is on a tiny index card just to right of the front door as you enter the apartment. I didn't think to look for it because Sonder had already sent me the wifi password. Don't be fooled by the 2 zeros (or possibly the 2 capital O's) in the password. It's actually a zero followed by a capital O. The password that Sonder sends you, sufficiently in advance to their credit, does not differentiate between the 2 characters, so after 15 unsuccessful attempts to access the apartment's wifi, we had to call Sonder for assistance. Although the apartment was sufficiently stocked with bath towels, toilet paper and paper towels, as is appropriate, we were dying of thirst by the time we got in the apartment, but there was no ice or bottled water in the refrigerator. Totally unacceptable. Fyi, CVS and Walmart close at 9pm in NOLA, so don't do what we did and get to the apartment at 7p or everything will be closed by the time you figure out what you need to make it through the first night. To make matters worse, there's no water pressure in the showers, so it's comparable to taking a shower with a squirt gun. There are also no windows in the bedrooms, no luggage racks, no closets, no drawers and no shelves. I can live without closets and drawers for 5 days, but no shelves in the bathrooms and bedrooms? I had to put my shaving cream, hairspray, pill bottles, deodorant, et al, on the bathroom floor, and my keys, wallet and sunglasses on the one tiny shelf in the kitchen, which doubles as a living room. The day before we arrived, Sonder sent me an email informing me that an AC service person would be coming at 8am the first morning we were there and that they'd need total access to the apartment for 2 hours per room. We were renting a 4-room apartment. I called to complain and was told I'd receive a $100 credit, which I never received because the AC person never showed up, even though I'd gotten up 2 hours earlier than I normally would on the first day of a vacation. Later that day, I ran into a Sonder employee in the elevator and inquired as to why the AC person never showed and he said, oh he was really busy today, he'll probably get to your apartment by 8a tomorrow, to which I responded, if anyone enters my apartment before 11a tomorrow, I will beat them with a pot. Needless to say, no one showed up the next day. Two days later, they closed the roof deck "effective immediately for necessary repairs" without one minute of notice. I had planned to spend the final day of my trip sunning myself on the roof deck. My advice in a nutshell, run, don't walk, from The Schaeffer in New Orleans, and pay $100 more a night to stay in a full-service hotel.