Check in and check out was easy. Lauren was available if needed and privacy was not a problem. One thing we did enjoy was the outside seating area. Unfortunately I will not be returning. One Issue was the pest problem that was previously stated in the reviews about mice and roaches which we encountered. The photos also do not accurately depict what to expect inside because the upkeep has not been good. This place is not worth the high nightly rate being charged. Sadly, this apartment did not meet our expectations.