I made my reservation and Sonder themselves have canceled and changed the look of my reservation without clear knowledge. This was such an inconvenience because I paid for one thing and received something completely different. Each time you message Sonder, you’re hearing back from someone new. It’s either they take too long to respond or don’t respond at all. The stay also wasn’t the cleanest. There were little hairs around the house, the tub wasn’t scrubbed thoroughly and there were marks on the wall. If you’re thinking about booking through them, please be cautious. The location is great as it’s right on Canal street but it’s not necessarily walking distance to Bourbon St. I would’ve rather saved my money and booked an actual house rather than this apartment building.