This was our first Air BNB and we were a little nervous after reading about issues others have had with Air BNB's in general not this one. We were very happy to see that the condo was exactly as pictured. Check in was very smooth...they helped us find a place to store our luggage since we were getting off a cruise ship early. Nice touches ...bottles of water, coffee, laundry soap and dishwasher soap. Lots of towels. VERY prompt in the responses to our questions and we would definitely recommend this condo to anyone and would definitely stay there again anytime we would be coming to New Orleans!!!