I had a wonderful time in Nola with my wife, but our stay at Sonder was very subpar.
We had an issue with our balcony door that would not lock, and was not properly taken care of for about 2 whole days.
Sonder did not respond to my messages through Airbnb. I contacted Airbnb who was also very slow to help, and finally they reached out to Sonder.
In between this I randomly bumped into an employee on the grounds and he eventually relocated us to a different room.
For being on vacation, they didn’t make it very relaxing for us.
The building is clean and new, but there isn’t anything special about it. If you’re on the street side you will hear everything that goes on all night long on Canal st.
The exterior entrance door on the street is also very poorly lit. Coming in at night was a little shady, plus you could not see well when you try to type in the building access code.
Overall, I would not recommend to a friend.