tl; dr: We FOUND A LARGE BLOOD STAIN ON THE DUVET cover and it took three days of back and forth and complaining for someone to come clean the room. The room was dusty, there was only one mini fridge for four rooms, and the hangers were covered in filth. Otherwise, decent location and nicely decorated.
We found blood stain on the duvet cover and told KJ about it. Her reply was that the linens had been changed, but that if we wanted new linens we could change them ourselves. Of course we didn't want to have to do this (nor should we have to) and were skeptical about the cleanliness of the linens, and said that to her. I mean can you imagine if you were at a hotel and found nasty stains on linens, called down to the desk and they pointed you to the linen closet down the hall and told you to change the sheets yourself?!
Since no one came to address the issue we did look in the linen closet for a duvet replacement and sheets to put over the ones on our bed. There wasn't an extra duvet in the linen closet. When we told her that, the next day, someone left a basket of ratty blankets outside our door, one scratchy one that looked like it could be a rug and another with holes in it. Still, even though they'd been there, no one knocked on our door to check in on us, assist us, or offer an apology in person.
We told her about these blankets that were not an acceptable replacement for the duvet and that we really weren't happy with being told to change the linens ourselves and felt that someone should come over to assist us. It took three days of going back and forth and complaining for someone to come clean and turn over the room, still they did this while we were out of the room and no one ever came to speak to us directly or even called us.
KJ did at one point, instead of taking accountability, offering to clean up right away, or even just offering a genuine apology, suggested we find other accommodations if we weren't happy. This was all in the middle of Mardi Gras week, so that would not have been easy.
In addition, we had to request a hanging rack - even though hangers are listed in the amenities - the hanging rack and hangers they brought up for us were covered in crust and dust. I had to clean them myself. Luckily I always carry disinfecting wipes. The large fridge in the kitchen was broken, and there was only one mini fridge for four rooms. One of the shower door hinges was broken, so the door didn't close properly, which meant water leaked out when showering. And the room was kind of dusty. Frankly, I could have overlooked all these things, but when you put it all together with blood stained linens and the poor and slow response to take care of the issue it was just too much. It really made it feel like the hosts probably want to do minimal work and just come in and straighten up and do the most minimal "cleaning" as possible.
The positives were that the place was decorated nicely and the location was decent. I probably wouldn't have walked back around alone at night, but it is close enough to the French Quarter and other things that you could take a $10-15 cab ride there from just about anywhere.