Our stay started off pretty bumpy with check in. I attempted to put in the code sent to me over and over with no luck. I called the number and the representative gave back up plan to gain access- that didn’t work either. Turns out the door to my Airbnb was to the right of the door with the address on it. I should have gone to an unmarked door and tried the code initially. That was INCREDIBLY frustrating and took over an hour away from me preparing to host my family. Additionally, there were about 40+ steep steps from the front door to the actual Airbnb door- this was in no way indicated. My family members are older and had to tackle these steps over an over throughout our stay. It wore us out. Even in good shape, I’d want a host to give a heads up about that many steps. Especially with luggage, etc. the beds were comfortable and we slept well. Also, it rained and it leaked inside. Some of our luggage got wet and we dodge mini pools of water while walking. I messaged the host with pics. He asked me to email them- I did. It’s been a couple of weeks, and i haven’t heard anything else from him. Another downside is that a rat scurried across the floor and we were hanging on the couch. But by then, I was tired of complaining.