Sam was the best at responding quickly to inquiries. The unit is quaint and served our needs well. Be prepared for intrusive exterior security lighting in the master suite, bring eye masks. Also, the window covering in the living room does not operate fully to screen the security light coming through from the porch. Annoying for late night tv watching and privacy. Should you be planning on preparing meals mostly in the unit, the skillets get spotty hot and burn your food, so pay attention. Overall, our stay was lovely. Close enough to the Quarter to walk if you'd like a good walk. Close and convenient to grocery shopping and some great ethnic family owned markets within walking distance.