The cozy unit was in a safe and quiet working class neighborhood. It's near a streetcar stop on Canal Street, which are for 2 routes, both going towards downtown New Orleans and Vieux Carré. It's about a 20 min. ride to downtown New Orleans and Vieux Carré. The unit is within walking distance to restaurants and groceries. There's plenty of parking on the street. The electronic key system was a bit difficult at start but after a few times it was easy to maneuver. We walked into a warm unit since it was cold outside. The unit was clean but with a minimalist atmosphere. The bed was comfortable but the pull out sofa bed was not. Maybe a foam padding would help the sofa bed because I felt the springs protruding on my back and sides. The small sofa was fine to sit on. The only contact I had with Louis was on the phone when I was trying to figure out the WiFi. The WiFi speed was good. If a guest wanted to meet him, he's in the same building. I'd suggest a binder with instructions about the WiFi, coffee maker, severe weather, garbage and recycling. I had no idea there was a recycling bin outside before it was too late. I'd suggest a bin for recycling in the unit. Ruby Slipper Cafe is a block away and good for breakfast. The toilet flushing handle was not working well and we had to take the cover off to make sure the rubber flapper was completely down. The water pressure from the shower head was very bad. The washing machine wasn't ringing the water completely out of the clothes but the dryer was fine. Maybe the TV should be in the living room instead of the bedroom. TV in the living room would make it easier to socialize with others and in case someone wants to have a rest, others can still be able to watch TV. The desk was very small and difficult to do work on, especially when trying to use a laptop computer and writing on a note pad. The desk chair was not very comfortable due to lack of padding. The heating system was good since it was very cold outside during our stay. We didn't use the air conditioner so I have no comment for that. The small kitchen table was very awkward to use since it had to be pulled out from the corner. The kitchen stools were uncomfortable to sit on. There was severe weather during our stay and we didn't know where a safe place to hide in the unit was in case of a tornado. We are not from a tornado or hurricane area and it would have been helpful if there were instructions on what to do during severe weather. I didn't address the bathroom and washing machine problems to Louis since we were there for a short stay. In summation, it was a good stay with some needed improvements.