I contacted our host immediately to let them know the upstairs air was not working. I got the run around all weekend. They state their handy man showed up but we never saw him. They were fake friendly through out the trip in ou messages and as soon as the trip was over became very rude and when we were still letting them know we suffered through the trip with out air up stairs they proceeded to Blame us for their AC issues. Threatening to charge us for their issues that were there to begin with. How can we treat their do inappropiriate things to their ac (as they stated) if there was a lock on how low you could go with the ac and a timer also on it to turn the ACcoff at noon every day. We even left it off from noon till we left at 8pm on Saturday. Hoping it would be cool by the time we arrived back at 3 Am and it read 83 degrees at that time. We were very nice and we constantly let them know that the rest of the house was beautiful. The pool was good but the ac down stairs never worked. It read over 80 degrees when we arrived and the lowest it got to was 79 during the night. we had people sleepin naked with no covers and on couches. 5 women in one restroom downstairs trying to get ready sweating our makeup off. I will never rent from them again. Don’t suggest anyone else does either.