Before writing any comments I attempted to verbally address my concerns with the host. I communicated this request and was told I would receive a phone call the next day. Now 10 days later there has been no attempt to follow-up with me. I am now writing the review of my stay at 807 Esplanade Ave.
Pros:
-	The location is fantastic, we wanted to walk to the French Quarter and this place in excellent proximity.
-	The apartment looked recently renovated and they have done a great job making the place a nice spot to relax in. The couch was very comfortable. There was a nice little court yard and the entire place is cool, it has a good New Orleans vibe.
Cons:
-	Absolutely confusing to find your room! The address is not marked on the building. I walked up and down half a block in either direction to be sure I was in the right spot. There was a side street with what looked like an entrance, by looking in through this side street door I recognized the court yard from the pictures. I took a picture of the door and sent it to the POC, Nia, who confirmed I was in the right place.
-	We were to stay in Room #2 with a key code, there were no other directions. From the bottom court yard you can see a #2 on a balcony above but no room is marked. There are three floors and two half floors, so in reality there are about 5 floors to chose from to find your room, every half flight of stairs had a balcony with rooms. Rooms have more than one door, none are marked, only various key code lock boxes at some doors and also random lock boxes are attached to parts of the walk ways. Nothing is marked and there is no phone number provided to call.
-	When I inquired via the app I received a text with further directions that included taking a “left” on the second floor but when ascending the stairs you will have to actually take a “right” on the second floor to find room #2, there is no left! We tried the key code on several of the lock boxes, none of them worked. Upon a further text inquiry, I was told to click a link to an online guide, then within the guide find another link that is listed among a series of links, then when I eventually found that link I saw pictures showing which door I should enter through. It boggles my mind why this basic information is not provided immediately. Only after a few texts back and forth, with no option to speak on the phone, was I given a mystery puzzle to solve to find the room I had paid a few hundred dollars for.
-
-
-	One at the correct door the combination to this lock box was very loose, the numbers rolled easily and it was hard to get the four numbers to correctly line up. Even when you did have them lined up you had to then wiggle them to eventually jostle the key box open.
-	During this time, I kept trying to get someone on the phone, I was able to get a good phone number from someone staying on the 3rd floor and that ensued a few call backs and phone disconnects.
-	The verbal conversation was difficult between dropped calls and the need to manager to call me back because he had to check something. When I eventually did get someone on the phone it was very hard to understand the person on the other line. The connection was bad and his accent was strong, it was frustrating. The day we entered the city we wanted to start walking and enjoying the French Quarter but this was delayed by 30+ minutes of trying to find the correct room. This was a terrible start.
-	The room was not clean. There was saran wrap on the floor of the bedroom and there was hair in the bathroom. I am bald and my companion has blonde hair, there is no doubt that the several strands of long black hair on the bathroom floor and in the shower were from someone else. Additionally, there was a short black hair stuck to the inside of the toilet bowl that would not flush away. It was clear that the toilet bowl was not cleaned before our arrival nor was the tub or bathroom floor. Between this and the litter on the floor I was wondering where the $80 cleaning fee went???
-	Too much light comes in at night. The curtains are transparent and can be seen through, additionally they do not fully cover the edges of the windows and several windows have no curtains at all, specifically the kitchen window and the top windows in each room. In the evening anyone walking outside can easily see into any room with a light on, essentially if anyone walks by you have no privacy. There are windows above the main windows that have no curtains, the affect is nice during the day as lots of sun light comes into the room. However, the porch/balcony is VERY well lit and all of this light comes into the entire apartment. Laying in the bed there is a porch light that is shining directly into your eye through this upper window. If you like sleeping in the dark you can forget it. This made for terrible sleep. This was absolutely unacceptable for sleeping conditions.
The apartment was nicely furnished and remodeled. It was mostly clean except for the hair in the bathroom (floor, toilet and shower) and the saran wrap on the floor of the bedroom. However, the worst part was the absolutely ridicules amount of light coming into the bedroom when you are trying to sleep. This alone makes this apartment not a place I would