Pros: The location was amazing, loved each room being a suite, and not having to worry about parking is the cherry on top.
Cons: Only the bedrooms had heat while I was there, that means the living room, kitchen, and dining room were freezing. This was an issue because New Orleans had a cold front and it never got above 60 downstairs while I was there. And it didn't get to 60 until the last day I was there due to the weather warming up. I contacted Carrie at 7:45 am the morning after I checked in to make her aware and was told to contact Tiffany. The final resolution was that an assistant brought me radiator style heaters after 10 pm that did not heat more than about a foot off of the heaters. We were never able to enjoy the common areas together and were forced to stay in our rooms since it was so uncomfortable to be in the common areas. Lastly, communication with Carrie was very quick until I asked for a partial refund due to the lack of heat for my entire stay. It took a week to resolve the refund issue despite being told upon drop off of the heaters that I would be getting one.