Overall, our stay at Randall's place was good and we enjoyed New Orleans! Randall answered all our messages very quickly, and was very helpful and kind. The beds were comfortable, the kitchen was great, and the ambiance in the house was warm and fun.
The first 2 rooms in the house aren't exactly as pictured on the website-the black couch had lots of the outer layer of material peeling, and there wasn't a white couch in the "second" room, but rather, a white accent chair.
In addition, there were a few things that put a small damper on our experience. First, the wifi wasn't working at the airbnb for the first few days. Initially, Randall connected me with tech support from the internet provider. When we weren't able to resolve the issue that way, Randall came over the next day to help. We were grateful for that! Normally the wifi issue wouldn't have been such a big issue, but because I ran out of data on my plan, I was heavily reliant on wifi during the trip.
NOLA was unusually cold during our stay, and we had a hard time getting water that wasn't FREEZING cold from the bathroom and kitchen sinks. Randall told us that this was due to the bout of cold weather, but yikes! There also was an uneven distribution of heat in the air bnb. The first two rooms in the house (shotgun style home, which means that you need to walk through each room in the house to get to the subsequent room) got great heat, but the second bedroom and kitchen were icy! There was a space heater that I discovered on the second to last day of our stay, so that helped a bit. These small issues definitely won't be a problem in the summer, but just something to be aware of if you are planning a trip during the winter months.