When hurricane hit, they were so respondent on what we should do. Even offered food and sent us resources. Offered us to stay for a few extra days until we could leave after hurricane Ida hit. Very attentive and responded when we needed. Will definitely book to stay again next time in nawlins. Very satisfied. House was perfect and very close to burbon street. Very satisfied. Money well worth spent. Blessed to have these 2 (Mike and Kim) as our host.