This was the worst check in experience I’ve ever had. When we got there we checked in with the security as planned but when we got to our assigned apartment there were already people staying there! So I tried calling the host who had an automated message without the ability to leave a message. So I sent a message over the app and got an automated reply. I waited 30 min still no reply so I called the Airbnb help desk and only then did I get a response from the host. They sent us to another apartment which I think was someone’s actual home without a key pad and so I had to message them again. I asked them to call me but they refused and would only send messages. Finally they sent us to a third room which we were able to get into. This happened to another couple of people staying at the same place with the same host the same night. The apartment was fine but the building was kind of sketchy.