Looks great from the photos and all other reviews are great. I can assure you, it’s a facade. This place needs quite a bit of work. The first room we stayed in had roaches. They were in the bathroom and in our room. There was even a live one on my headboard. The kitchenette also did not work. The microwave didn’t work and there were no working outlets in the kitchenette.
I called the host and brought up the roach issue and he told me to keep the doors and windows closed. That is how the roaches got in.
He also brushed it off and said well New Orleans is a sub tropical climate and roaches are to be expected. Meanwhile, the entire bathroom wall was covered in them. I requested to be moved to a new room or to be reimbursed. He refused and said he’d send maintenance in the morning. I assured him that was unacceptable and that we needed new accommodations. He sent maintenance to come look at the room. They arrived two hours later.
Juan (the maintenance man) was lovely and was the only reason we got a new room. He moved us to another room. The other room again looked great on the surface. In the morning, we were getting ready and my friend realized our food is stinky. The fridge wasn’t working. Then, I go to take a bath and there is a clump of hair around the drain stopper.
On the last morning, we woke up to a puddle in our room. It had rained hard the night before and water had poured in through the ceiling.