Good side: Gorgeous apt. Easy check in. They leave complimentary coffee, bread. Enormous bed!! Very easy to use and beautiful play.
Bad side: Since it was a school in the past, its fire alarms sound loud like a prison or apocalypse and we were unlucky enough that they erupted during the night (a neighbor) So we woke up both times shaking and could not sleep anymore afraid it would wake us up of a jump again. That was a very uncomfortable night.
But the sonder team is reachable via message though. And they did answer me at 1.30am when I was asking about it. And, as said, the apt is gorgeous. Clean, and easy to use.