John was waiting to greet us and made us feel welcome immediately. The apartment looks just like the pictures. We were very comfortable the entire stay. John was available to answer any questions we had. His place is within walking distance to a trolley car that we took to town/French Quarter each day we were there. If you take it, be sure you have extra time as it moves quite slow with frequent stops. But there was so much to look at while we rode. We really enjoyed using it.