My wife book this reservation not knowing that I also was booking a reservation. 5 minutes later when we tried to cancel, we were told by Airbnb that there would be no refund, even though it was only 5 minutes. We searched for 30 minutes for a phone number to call directly..... there is none.
The saddest thing is I have stayed here before and my stay was fantastic. I guess it just one of those things, just don’t make a mistake.