My family of 4 had a 3-night stay. Overall, the home was clean, and the beds and chairs were comfortable. However, upon arrival, we found a few ants on the bathroom counter and quite a few ants around the kitchen faucet and on the island. Lauren was very responsive, and her husband arrived within 30 minutes and sprayed the bathroom and kitchen with bug spray. He left the can of bug spray with us in case we saw anymore ants. We didn't see any the next day, but they did return the second night of our stay. They were on the kitchen island and around the shower. We did utilize the can of bug spray, but it was difficult to tell from where they were coming. I found myself checking for ants several times each day, so it affected my ability to just be comfortable in the home. Check-in and check out were easy, and Lauren responded quickly to our questions/concerns during our stay.