Jamal is an excellent host and very attentive to your needs. If you have to make contact with him, he will respond almost immediately to attend to your concerns. Although we’ve stayed at this property before, this visit was challenging since the unit smelled like smoke with a musty appears of mold and mildew. Jamal was instrumental with bring over some rocks and order spray which were ineffective. I gave a 3 star became of Jamal’s quick responses. I have a history of asthma and allergies to mold and smoke. Therefore, I wasn’t able to consistently tolerate this unit. In conclusion, the customer service was excellent, however the unit’s cleanliness and air quality needs much improvement. Thank you!