I was basically left for dead during hurricane Ida. The hosts did not answer their phones (emergency contact) or respond to messages. They only care about money because I received a quick response when I asked to stay another night due to becoming trapped during the storm. I was charged for 2 nights for an inoperable apartment, no power or running water. Furthermore security abandoned the building and left the front door wide opened! Burglars observed in the building after the aftermath of hurricane Ida. I had to evacuate the building dragging my luggage 14 flights of stairs due to safety concerns. Please do yourself a favor and book at another location.