I was surprised that this trip didn’t go well as Rashida had such great reviews. The host was somewhat responsive but was not very helpful when I asked a question about potentially changing my checking in from Thursday to Friday. I decided not to change my reservation and left it as is on the website. Then when I was 20 minutes away on Thursday she asked if I was still checking in on Friday and told me that she wouldn’t be ready for two hours even though check in time had already passed. I asked the host over messenger what the code to her code box was and she insisted we meet rather than just sending me the code which didn’t show on the Airbnb app as she insisted it should. It was a cold week in New Orleans and the apartment was 55 degrees and we were only provided with 2 space heaters because the heating system didn’t work. After two hours the room was 61 degrees and the rest of the apartment was still in the 50s. There was no natural light in the bedroom. The place was clean but location wasn’t great. It would have been inconvenient to get into the French Quarter and didn’t feel particularly safe. After two hours we cancelled our reservation and checked into a hotel.