DO NOT BOOK HERE. I am writing this to tell you all a simple fact. The people who own this unit do not care about people who book here.
1) the pictures are extremely misleading. The amount of damaged furniture/appliances, dirtiness, and burned out light bulbs made this stay unbearable. The linen had stains on them and when we asked for more we were told they did not have any for us.
2) very unsafe check in procedure. I paid extra for an early check in. I didn’t receive information on how to check in and after leaving to walk down the street to the company’s HQ, i was then forwarded the steps. When i returned back to the reservation i was told the unit was open and my keys are in there for my stay. When i made it upstairs the door was opened. I felt very unsafe. This is a building with over 10 floors and anyone has access to your unit once they’re inside. There was no care or concern for my safety as a guest.
3) the communication with the host was basically nonexistent and when we did talk here and there, the follow up was nothing but disappointment after disappointment.
I looked all weekend for more places to stay but due to Mardi Gras, we were unlucky. We ended up having to use our hot spot the entire time because the internet was down and suck it up to lay in questionable linen overnight. Also the bathroom water does not stay warm long. You’d have to take a two minute shower just to assure you +1 will have warm water.
I’m normally super lenient with reviews, but this I cannot let go. The stains, cigarette smells, and lack of care for customers makes me feel like everyone NEEDS to know the low quality of this spot. The only positive is how far of a walk it is from everything. However…that is not worth your safety nor your sanity. Book with extreme caution.