When we arrived, the bed was made nicely! There were freshly cleaned towels in the bathroom! The bed was super comfy. Of course after being on the road for 14 hours anything is comfortable! The room was always a nice temperature! The cleanliness was outstanding! Not a spec of dust or dirt anywhere! Mandy was super responsive if we needed anything! The location was a little sketchy at first. But all the neighbors were very friendly! Like she said just make sure your doors are locked and you're good to go! If we're ever back in New Orleans, we'll definitely be staying there again!