We had an amazing experience with Sonder! They accidentally double booked the unit between Airbnb and the Sonder website, but moved us to a lovely, upscale place close to the French Quarter at the same price instead of bumping us to the periphery of the city or putting us in a lower price unit. They also had lovely, responsive customer service when the building’s hot water heater malfunctioned. Our place was very clean, and check in/out was super easy. We can’t wait to stay with Sonder again!