This was the first time that my family had used Airbnb. It was a fantastic experience. The townhome that we rented was exactly as pictured, beautiful, clean, and no unexpected discoveries. The host allowed us to check-in earlier than the stated check-in time which was very helpful as our car was packed. Our host stopped by briefly to introduce herself and to find out if we needed anything, which we thought was very nice. I think we will never again reserve a regular hotel room.