The communication was great. They were accommodating since I have never been to NOLA before. There place was so cute, clean, and so close to everything. They left brochures and pamphlets with things to do in the area which was amazing! Our first day there my daughter and I rode the bikes that are available to Magazine St. so we could browse and get dinner. If you want that New Orleans feel for a great price. Stay here. I would definitely stay again.