The house was very clean, cozy, and tastefully decorated. Despite appearances, the neighborhood is quiet and seems safe. It's about a 20 minute drive to the French Quarter during Carnival (as long as you don't get stuck in parade traffic). The house is nicely located to get to other parts of NOLA as well. Robin was super quick when it came to texts. We had an issue with the TV before the Super Bowl, and a couple of our party were really frantic. I texted Robin, and she was helpful with possible cures for the problem. We finally found the 'technical difficulty', and a crisis was averted! However, I knew I could get an answer from her almost immediately if I needed help. Be aware that the coffee maker is a Keurig, so you'll need pods rather than ground coffee (we had brought coffee and had to go get pods). This actually worked well since some of our group like coffee and others prefer cappuccino, but it would have been nice to know before hand. We very much enjoyed our stay (5 adults and one toddler), and we would stay there again if/when we visit NOLA in the future. I would definitely recommend Robin as a host.