Wayne is very friendly and was helpful in answering any of our questions about NOLA. His place is clean and beautifully updated and kept very nice. Inside was comfy furniture and a beautiful kitchen. He also had guidebooks and brochures from local tours and restaurants. Wayne's contact information was displayed prominently in case we had problems. His dogs are cute and darling. Wayne extended a late check out to us and that allowed us one more day to explore the Big Easy. We felt safe and welcomed by Wayne. Lovely experience at a lovely place. Truly a gem.