Overall experience was decent. There was an issue with the doors being stuck (unable to close) in the restroom and bedroom, which was never resolved during my 3 week stay. There was a huge ant issue. However, they did send someone over to spray and left a can of Raid, but the ants were persistent. There was an issue with the door lock, which was fixed immediately. The cleanliness was a bit disappointing as I had to purchase cleaning products and clean the place to my liking. The rugs were filthy, the couch was stained, the walls were scratched, and the lamp was dented. There was also an issue with the smell of smoke which permeated the entire space. Someone came to rectify the issue, but the smell never went away. I purchased wall plug-ins to remedy the issue. Overall, felt very safe, gated parking was a huge plus, conveniently located near downtown, the communication was spot on, and the unit was exactly what was promised aesthetics wise. I would stay again for sure, but would just be prepared to pre-clean and bring plug-ins and bug spray! Thanks Sonder! Your customer service was unmatched!