The property is very nice with the exception of the bed isn’t comfortable at all. Sleeping on a mattress that is only supported by boards make the bed uncomfortable. The other major issue that I experienced on more than one occasion is the Elevator! I loved being on the 9th floor in the penthouse until the elevator was blocked for guests to use on one occasion and not being operable when we were checking out. The only solution was to drag heavy luggage down two flights of stairs to use a different elevator! We paid for the penthouse experience and it started feeling less than a penthouse getaway! The condo is very cozy and loved having a balcony to enjoy NOLA!