This was our first Airbnb experience and it was Great! We got there several hours early and Kelly was there and let us check in early. We were just going to park and walk around. They are very responsive if there are problems (extremely cold temps followed us to New Orleans and the breaker tripped the first night and we woke at 5am frozen. After I let her know it was the breaker, she contactedus several times to make sure everything was still working and the breaker didnt trip again, which it didnt.) Overall, it was an amazing stay!