Philippe was very accommodating and he communicated well throughout the process. My flight arrived at 1am and he let me check-in right away for only $20 extra. I greatly appreciated that. The bed was comfy, the room was very clean and so was the whole house! It was such a pleasure staying there. I didn't get to interact much with him but he seemed very pleasant and friendly when I met him. His pets are adorable! Merci beaucoup, Philippe!