Jessica could not have been more gracious! She responded immediately to all of my inquiries, was extremely generous with her suggestions (including that we leave our luggage at bagbnb when she was not able to accommodate a late check out due to other guests arriving later on the day), and was absolutely charming to talk to (as was Dave). We really appreciated the filtered water in the large carafes, and the fact that we didn’t need to bring our own shampoo or conditioner. We also appreciated all the tips regarding local restaurants and things to do.