Our host, Marigny, was great. Very thorough and detailed in his communication. He also followed up quickly when we had questions or issues. We did have a number of issues around cleanliness and insects. The unit needs to be sprayed for insects and it needs a good cleaning (lots of 'dust bunnies', especially under the master bed). The unit had nice furnishings and good space, but it was hard to look past the cleanliness issues.