The wifi was SUPER SLOW, not Super Fast as they had advertised in the listing and on their own website, and I was on a work trip and booked this place solely for the wifi speed they said they had. A true let down, couldn't even use gdocs with the wifi they had, had to tether my phone till that got too slow, and then had to work in a library.
I tried to get resolution from them directly and they were not transparent about the fact that they already knew that spot had bad internet and instead told me to reset the modem. Only 3 days later was I told by a new person that it's always slow.
Also the tub wouldn't drain so by the time we showered there was 4 inches of water, and then we'd have to wait an hour before 2nd person could take a shower.
Was very excited about sonder, as I travel a lot for and have heard about them, and they advertise being good for business travelers... definitely a let down.