I picked this hotel because of how old it is. I am a sucker for history. I also loved its location. Perfect spot right in the beating heart of French Quarter. The pictures advertised ‘appeared’ nice. Now…we asked for a two hour early check in time way in advance and weren’t officially given an answer until the day of and was refused. Communication was horrible. Communicating was not through Airbnb app. We were asked to communicate through Sonder instead. Seems like your dealing with a computer and not an actual person. Lots of pauses and things repeated. When arriving, the room provided was not the room as advertised which was very disappointing but didn’t want to go through the hassle of complaining and wasn’t going to let it ruin the visit. I’m am all for old buildings. I understand when heating or cooling or even plumbing might be an issue. However, a big HOWEVER, there is a difference when there is mold on the walls, large cracks in the wooden floors that also show they haven’t been swept or mopped in weeks or months, I felt like I couldn’t walk barefoot because it was just too nasty and sticky. ‘New’ fixtures are apart, curtain rods, frames and mounded TV are lopsided to the point it’s extremely noticeable. Im not over exaggerating either. There was throw up remains on the trash can in the restroom. The trash can needs to be replaced. The furniture are not antiques but I get how they are maybe meant to look old. They have drink rings and look like they are not taken care of. Trust me I get it, it’s a party town. My husband and I were booked for three nights (Thursday-Sun) and were only given a total of four towels. We both shower each day so we were short towels. We paid over $1,200. This company should be able to afford to maintain this historical site a little bit better or all that’s mentioned above and more or be up to code at least. Could be a health concern. I’d would never return to any of Sonder hotels because of my poor experience here. Side note, one thing I enjoyed was the courtyard.