Kay's place served it's purpose as a place to stay. We had an issue where the AC was not working well, and they responded immediately and took care of the issue which was great. However, the towels had a foul smell and we washed them to make sure they were clean. I did appreciate the soap for the washer. Last, at check out we were told to remove the bed sheets. The mattress covers showed stains all over, including what looked like urine stains. We had a friend who stayed in another AirBnb in the same building but owned by another investment group, and I could definitely tell the difference in quality care from their apartment to this one. It's a great location, and check in was great but I won't be renting this apartment again. Thank you.