The room is similar to the picture and the amenities are there. It's a good location. The unit is clean and disinfected. The building is secured.
The view from your window is trash and someone else room.
There are only 6 lockers for a good size building so most likely you will not get a locker if you fly in early. Attempting to check in early isn't a simply app thing, you'll need to call and call. What else can you do tho because you have a lot of bags and the people who learned from there check in reserved lockers for their check out.
The 24 hour Concierge is simply someone slowly responding with information you already know or put in a request that isn't handled until you contact the day crew. So if it isn't business hours, don't waste your time.
You can not change the thermostat in your room; so, if you get cold easily you'll freeze waiting for a heater. I was told to turn off the AC which automatically cuts back on and turn on the fan that's a feature to the central unit.