Home was in the middle of everything and close to everything. Short drive to Bourbon street (but I did Uber parking is trash) home is really nice on the inside. The neighborhood looks a little sketchy but it’s harmless lol. Everyone was nice and spoke to you when they saw you! The family across the street is really nice and cool people. I did have a couple of issues. 1. Trash Cans was full (so the trash cans outside was throwing up trash) the trash man didn’t take our trash as the previous folks didn’t take the trash out! So it was flies every where!
2. Cigarette holes in the blankets and throw blankets on the bed. (Smoke free house?)
3. Grease stains on one of the comforters
4. Bleach Stains on another comforter
5. Roaches in the kitchen/living room/fridge and front bedroom.
When I reported the roaches I was told they will send someone out. Which they did same day ( thank you) but the roach got into the refrigerator and our food so we had to throw everything away. Roaches died in fridge. We had to disinfect the fridge and the freezer. We had them pull the fridge out and there was dead roaches behind the fridge also . So this has been going on for a min. We still had maybe 3 days left in the trip. 1 person said they are German Roaches and can’t live in cold weather that’s why they died in the fridge and freezer! Yeah after they ate our freaking food!!!
When they came out to spray the guy said maybe they came with me!! ( hold on) did he just say that?? Yes he did! I advised him NO!! They been here for awhile they had a NoLA style Funeral behind the refrigerator umbrellas and all.
So they didn’t come with me. Then he tired to clean it up by saying maybe they came from the store I went to!
I reached out again to Josh and Sam let them know we are still having the roach issue! I kept being told sorry to hear this and I will get back to you! I should of left when I saw the 1st set of roaches. I asked to be compensated for the food I lost and the nights we shared with the roaches. I was told they would reach out to the owners and let me know. I AM STILL waiting been home over a week and a half now. I even reached out to customer service and I am waiting on them also. I have pictures and video to show proof of my stay. I asked them to refund the nights with the roaches. Not my whole trip.
If I had stayed in a hotel this matter would of been fixed and monies refunded! I paid over $1300.00 UPFRONT to stay here with my family. To get this service and treated like this is not cool! I was waiting to do my review to give them time to fix this but they didn’t so here it is! I won’t be doing this again! Out of 5 stars I’ll give them a 2.
I made sure before I left I disinfectant the home and washed what I could before I left! I was taught never leave a house/room nasty and dirty regards of how it was when you came!