Horrible experience. As we were arriving in New Orleans, we had were told the original house we booked was unavailable due to plumbing. They offered a similar accommodation but wasn’t. We tried to cooperate with them but it wasn’t up to standard. The host picture shows a man, but the person who contacted us was a female. I have seen this scam before and I hope AirBnB investigates this person. They did refund our money but the inconvenience of it all was just unfortunate.