I wish I could have stayed at Sharon's place. We booked a month in advance however hurricane Harvey came thru the day we were to leave from our house in Texas. We were not able to make the drive. We contacted Sharon and her response was that she has umbrellas we could use. She would not refund our money. I did get a $200 voucher from airbnb to use in the future. I understand policy and procedure but I was hoping for understanding and compassion.