First off... my wife, daughter and I loved the house! The pictures show exactly what it looks like inside... and the house was spotless and clean. I personally loved the hot tub - it was very relaxing! As other reviews have said, the basics provided were unbelievable... we especially enjoyed the gourmet coffee and the pack of Daelman's Honey Stroopwafels (a family life-changer since we found we could get them on Amazon!). We did go upstairs to see what it looked like, quite nice - but there was enough room downstairs for the three of us to remain on the first floor. And although a washer and dryer is not available, Stephen provided laundry service once during our stay ... which proved to be convenient, prompt and quick overnight return. AWESOME job Stephen!
The neighborhood seemed friendly - with people saying hello as they walked by (some with their pets!) We always felt safe, even walking around at night. Their is a CVS and Walgreens few blocks away, where you could catch an RTA bus . (NOTE to NOLA newbees: RTA website says you can get 1-day, 3-day, and 5-day passes at Walgreens... but their supply was limited so we had to each get two 3-day passes instead of one 5-day). I walked 2 miles to church and 2 miles to Whole Foods Market on Market and Joseph St. - very scenic an enjoyable. (FYI - they have a massage therapist at Whole Foods that takes walk-ins - Lynn was FANTASTIC)
This was the first time we've been to NOLA - and we didn't rent a car, so most of our travels was by uber or RTA. The ubers were very convenient and reasonable, but a bit pricey during rush-hour. The RTA bus on Claiborne was very sporatic - often waiting 30-45 minutes for the bus to arrive. Research said to be cautious about renting a car due to pot holes through out the town - I'd agree... especially if it's raining. Uber is definitely the best option for this Blue Lagoon house!
My family really had only two minor issues - there is no cable tv service for the house. The satellite tv and ROKU tv's proved complicated and unreliable. We enjoy coming back to the house at night to watch our normal shows, but a few times we had to give up because they would freeze and would not restore service until the next morning. Stephen did help with how to find our shows, but service was iffy during our stay.
Another problem we had, since we really didn't cook during our vacation, was that three times our food deliveries were cancelled after ordering on Yelp/GrubHub. And twice the orders were wrong, and the restaurants proved unsympathetic. If you are going to order in this location, we found UberEats to be far more successful.
Overall though - we loved our experience at the Blue Lagoon. It has to be one of the best houses we've ever rented. Stephen deserves extra kudos for his care and responsiveness throughout the entire airbnb experience. Thank you, thank you, thank you! - Don