Julie is prompt with replies, friendly, and accommodating. You will love this house. It's beautiful. The neighborhood is beautiful. Like Julie says, it's great for families that are out all day and in for the night. We had to Uber/Lyft most places, but each fare was between $8 and $15. Not a problem. There is the extra security of the outside gate - I don't think I read that anywhere, but it's an added amenity. We loved having the washer/dryer so we didn't have to pack as much. Just a great experience all around.