The first issue I had was the notice that my early check-in was approved, which I never asked for as I knew my flight would be arriving after 4pm. I called Sonder but they could only tell me that the manager on duty had approved the request. I told them that I did not request it. They told me not worry, that it was a default thing. Then about 3-4 hours later I received a message from them telling me that the pins for both entering and the condo were changed.
The walls for the outsider need some insulation. We did not sleep well there at all with the news of all the homeless right outside the, yelling at each other all night. The area that this place is in is awful. I felt completely exposed and vulnerable every time I had to enter the building. Homeless people right outside the door. The smell of marijuana and human excrement.
The condo was nice, if a little spartan. Felt the enormous ceiling level l detracted from the space. The hot water was very weak and took a long time to just get somewhat warm. It was also a little frustrating that the cleaning crew arrived 8:00 on my final day.
All in all not impressed, and I am not recommending this location to anyone.