After reading the reviews I was very spectacle about renting this unit. In the beginning there was quite a confusion (on my end). Glynn was very patient and understanding. He allowed us to check in early due to our flight arriving very early. He is very attentive to our needs and our comfortability, he takes pride in his property. He announces if anyone would be arriving on site, overall an amazing experience. He has a gem… It May seem as the house rules are too much the truth is they aren’t and all within reason and common curtesy.