Overall, this rental is very dirty and did not live up to how it was presented in the listing (was listed as very clean, responsive host). We found two LIVE COCKROACHES in this rental on our second last and last days there. Upon check-out, we notified Ivan of this finding and he responded by saying he has a contract with a pest control company who apparently comes regularly and tried to defend himself by saying that cockroaches are common in New Orleans (as if that was supposed to make us feel better!) He then went on to say that he would have them come by that week to make an “extra round”. Unfortunately, this did not help us while we were there and had the very unpleasant experience of live roaches in the home we were staying in the past six days. We explained that we now had the arduous process of taking every piece of clothing, shoes, and belongings when we got home and inspecting, vacuuming/washing them individually to ensure none of the cockroaches or their eggs travelled home with us. Ivan did not seem to understand that this was a major inconvenience on top of an already unpleasant experience due to the lack of cleanliness in the home. The ceiling fans in the bathrooms were coated with dust, the stove hood fan was coated with dust/grease, the baseboards looked as if they had never been vacuumed, the comforter on one of the beds had a very noticeable stain on it, and the bed sheets had hair on them (we had to wash all of the bedding on the first night of our arrival before we could use the beds). The closet door in the far bedroom did not even have a handle on it and had to be opened by reaching under the door. There were multiple lightbulbs missing throughout the place. We asked Ivan to have them replaced, which was never done. The sink in the first bathroom was completely clogged upon our arrival. We texted Ivan on the Wednesday morning and he did not have someone come to fix it until Friday evening. Ivan went on to say that we should have told him earlier that the place was dirty. He also kept saying he was responsive to our complaints, which is clearly not the case given the fact that it took 3 days to have the sink fixed (quite gross and inconvenient). Dishwasher did not wash with hot water (dishes came out dirty) so all had to be done by hand. The farthest bathroom does not have a doorknob (door has to be locked with a sliding latch). The bed in the farthest room was extremely creaky and we could not move without making considerable noise.
PROS:
Good location (great BBQ restaurant around the corner). The trolley that runs downtown is only a block away and cheap to ride. Easy keyless entry into the home.
SUMMARY: This place needs deep cleaning and numerous repairs. When we booked, the reviews were very favorable or we would not have considered booking. Based on the reviews, it appears that the condition of the property has gone downhill considerably since we booked in mid-October 2019. When looking back now at the most recent reviews, they are very similar to ours and yet, the complaints have still not been addressed.