Overall, I really appreciate the way Benjamin welcomed us. He is very kind and quick to respond. We made some changes in our original plan and requested a reschedule of our check-in time. Also, I kinda forgot if I turned off the coffeemaker before we left. Ben was really nice to help us work it out. The checked-in information he left us was also very detailed. While I have to admit that the apartment is a little older than what we expected, while we can find everything we need. The only problems are that 1) The internet was slow, and I barely had any wifi signal in the innermost room. 2) I found hair on my sheet.