The linens initially provide were all bath mats. No towels or washcloths. It took a day to get towels. When we requested some more towels, we were given a huge bag of them.
The hvac did not work. In fairness they offered to change rooms, but as the weather was mild, we chose not to go through that inconvenience.
The room was quite clean. The walls are thin, and we could clearly make out conversations from next door.