Front desk was easy to work with. That was enjoyable. There was a supply cabinet down the hall where we could get sheets and blankets to replace the ones with hair still in them on the bed. It was not that big of a deal for us to go down the hall to get what we needed. They were easily accessible, communication wise, to help us with this one issue. They have all the basic needs. I found it hard to get ready for a wedding we attended while in town with the limited lighting. But if you get ready in the day time lighting is not an issue because there is so many windows in the very vaulted ceiling apartment. This apartment is very spacious. They are very quick to respond on all platforms (airB&B and their text/call line while you are staying).