Upon arrival, Leda and Don sent me detailed instructions on how to enter the home, where to park, how to connect to Wifi, etc. We had a small issue with the lock, but Don came over within minutes to fix it. The house was charming and very clean. The location was perfect, being only a block away from the St. Charles street car. There was a power outage in the home for part of our stay, but in compensation, we were allowed to check out the next day whenever we pleased. Overall great experience.