Very easy to communicate with and super easy check in and check out. The washer wasn’t available for use when went. Not a big deal for some but we stayed for a few days and kids get their clothes messy. The beds weren’t very comfortable but they suffice. The couch was also not comfortable, it had almost no cushion to it and felt like it might break if you move too much. There wasn’t a broom for us to clean with throughout our trip but they had almost everything else. They provide shampoo travel size shampoo and conditioner which ended up being great since we left ours. They have plenty of towels available and a medicine cabinet with various things. Overall not bad, just not what I was hoping with the beds, couch, and washer.