The apartment was very clean, nice, and spacious. However, we were kind of surprised when we could not find any pots or pans in the kitchen. There were also not enough plates, glasses, utensils to use for three guests. No dish detergent/sponge to wash dishes. One of the cabinet handle broke. We had to go to the front desk to let them know just in case when we check out they would not charged us for missing items.
Sonder employee, Sam, came to our room on day two to inspect the kitchen and acknowledge the complaint. Sam brought us pots and pans, and forks. The day before we checked out, Sonder employees brought to our room plates, glasses and more forks. It was a little late but they did respond to my complaint.
It's all good and we would come back the next time we are in New Orleans!