Check-in/Check-out was easy and simple. Everything else was a nightmare.
- only one toilet paper roll for 3 people during a 1 week stay
- toilet seat handle was broken
- no hot water for showers
- water pressure from sink is very high so water sprays everywhere
- nowhere to plug the coffee machine without unplugging the fridge
- food from previous renters left in the fridge
- loud arguing and screaming heard after "quiet hours" on multiple occasions
- loud construction being done in/around the building in the mornings
- no available hot tub as advertised
- light coming in from the window above the bedroom door is very bright at night
** MAJOR leak in the bedroom, right over the desk. If you stay here, don't put any valuables on the desk.
We came back to this unit on our 2nd day and found our electronics soaked on the desk (we then found a review that stated this leak has been there since Oct 2021). We called management & Britney told us maintenance would come check. After we cleaned up the water ourselves, Maintenance came to take a look and then determined it was due to an overflown tub in the unit above us. We never heard back from management after that & when we finally got ahold of her, she simply said not to put anything on the desk nor worry about any additional leaking. It was poorly handled by management with very little consideration or care for us or our personal belongings. If we had not gotten back when we did our electronics would have been soaked in that much more water damage.