The original listing showed the pull out couch and we were excited to use it for movie night for the kids. But when we pulled it out it was broken and had huge brown stains on it. Completely unusable. The host offered an alternative (air mattress) but it took us forever to find it in the supply closet because everything was tossed around. The door handle in the bathroom was broken and so were the luggage carriers in the closets. There was a small pool of dried blood in the bathroom also. The fan remotes were mixed up between the upstairs and downstairs units. So when they clicked it upstairs our fans and lights would turn off and on . We tried to correct it with the host and nothing was done. We ran out of toilet paper and napkins and there was no dish soap to wash my babies bottles etc. The shower was also sticky. We don’t know why. The location is ok (considering I’m from New Orleans) there was just a lot of trash from the neighbors and the streets were rough. Very cute cozy stay, just wished it was cleaner and better put together.