Solid 3 star stay. With a tiny bit of effort, this place could totally have been 5 stars.
Pros:
- Location (In the French Quarter and easy to walk to lots of tourist attractions including Bourbon St. Located a few min walk away from several street car lines.)
- Accessibility (Easy to get in and out with key-less entries. Easy to get Lyfts and Ubers right up to the front door of the building.)
- Price (Cheaper than hotels in the same area.)
- Size (It was large and spacious.)
- Rooftop (Free coffee (only at certain times) and a small infinity pool.)
- Security (24/7 guard at front door watching security cameras and checking people in. We had to show our ID for the reservation to continue to the elevators.)
- Mostly clean
Cons:
- Loud (You can hear all the street noise. It is an old building with single pane windows, in the middle of a bustling night life city.)
- Missing items that should have been there to use the amenities including the kitchen and laundry. (No hangers, dish soap, dishwasher detergent, kitchen towels, laundry detergent. When we asked for these things, they brought most of them the following day, but still no dish soap and only dishwasher detergent.)
- Features falling apart (Headboard wasn’t straight on the bed, toilet paper holder and towel bar falling off the wall, curtains torn and hanging off the curtain rods, paintings hanging crooked and missing art work where there are random screws in the wall.)
- Not enough hooks or places to hang your things or towels
- Towels mixed and matched (Different colors and styles.)
- Uncomfortable mattresses (We have travelled a lot and are able to sleep anywhere…but these mattresses were worse than any hostel beds we’ve stayed in. They just sunk and it was evident they were old and not high quality in the first place because they have broken down so quickly.)
- Dust bunnies (clumps of dust on the fans to the point where we didn’t want to even turn them on, and clumps of dust in every corner of the rooms)
- Mold in the shower
- Not accommodating (Would charge for normal accommodations including early check-in, late checkout, and leaving any bags there before or after the stay.)