Antoinette was on it! I have never stayed in an Airbnb and she made sure we had all the necessary info well before we got to NOLA which made it easy! My girls appreciated not having to share a hotel bed lol. She left little welcome snacks for us that are native to the city, even better! Luckily we didn’t need to bug her but if we did she made sure she was available. We will definitely stay with her again next time we are in NOLA!