The location of this house is one of the best in New Orleans so we were really looking forward to our bayou stay. Unfortunately, when we checked in to the downstairs apartment there was a strong smell. We knew there were pets allowed, but did not expect the air to be stale and smell of animals. We alerted the owners of the smell and they quickly offered a refund which made us think this smell wasn’t news to them. We ended up cancelling our stay, but did appreciate the owners’ responsive communication and flexibility.