Kristen made us feel very welcome. The early arrival was much appreciated. Cold drinks and snacks thoughtful. Great location and the exterior matches the pictures. Lovely courtyard. However the interior in no way matched the exterior charm. The bed was very uncomfortable, the bedding old and worn. Nothing but a guidebook to let us know we were in NOLA. And the window air conditioner loud and turned on and off all night. I did bring these issues up. We were told to look for other sheets in the closet and to thump on the AC. The host did follow up to see if the AC was any better but we were so disappointed by then we just let it go. It would not take much to improve the comfort of the cottage but it was not a retreat from the NOLA heat & humidity. This was our 4th AirBnb experience and we had no issues with other stays. Have a 3 week AirBnb scheduled in a couple of months and now plan to send a friend by to check it out.