The room was not cleaned from the previous stay when we arrived, and we arrived a day late due to flight issues. When we contacted them, they said they would come the next morning, but we pushed them to come that night, which they did. Following this, they said we would be refunded the cleaning fee, but we checked multiple times and nothing was refunded at that time. We then contacted Airbnb, and they confirmed no cleaning fee refund was requested. Airbnb then pushed them to make the refund, and they finally did. Overall, the room was fine and the location was nice. Though, the issue with the cleaning fee and their deceit about the refund made our stay below average. I would not recommend.