Unit was a double-master which made it great for us with teenage kids. Expected the sofa to be a pull out but it wasn't so 3rd child wasn't too comfy. We arrived near midnight and the security guard could not get into the computer system. He kept trying until it worked (~40 min) but had bad manners and was profane. Parking instructions were not included in the check-in details. Unit did not have a dresser to put clothes away; we lived from our suitcases for 5 days. Unit appeared to have been somewhat "cleaned" but it was drab and dingy. The carpet was dirty. There were stains and blood on the shower walls and hair in the tub of one of the bathrooms. Minimal unit amenities. Starbucks coffee machine on the PH level was wonderful! ... until it wasn't. The filter needed changing and there was no building manager and no number to call for help. Financially it was worth not having to pay for two hotel rooms. Location was great. NOLA is awesome.