This was my first time using Air bnb. The place was fine - just like the description. There was minimal communication with Rivers. It would have been helpful to have sorted out the key situation before arriving to New Orleans as I told him that I did not have a phone plan and could not check messages. Being a young female attending a scientific conference alone, it would have been nice to hear back from Rivers at least to find out better ways to walk to the Convention Centre. Based on other reviews, it sounds like he was very helpful for some people, unfortunately, I did not receive similar treatment.