I don’t believe I communicated directly with Mike. When I first booked, I was put in a group chat and was communicating with one of the agents (a female).
Con: the only downside to this whole experience was the use of AutoHost. If you’re planning to book, be sure to read the instructions: that submission of your government ID and filling out some background check with AutoHost is required in order to complete the booking process. There is also a $2 holding fee when they conduct a background check which was not mentioned in the instructions. I was frustrated at first with the whole booking process, but they were able to address my concerns. I also understand why they use AutoHost. It was just a first for me with AirBNB and it caught me off guard and made me uncomfortable. Could have been avoided if I did my research
Pro:
-great location from the French Quarters
-home is well kept (has the normal wear and tear) but very cozy and well accommodating
-check in and check out was great