The whole experience felt shady right from the beginning when upon booking through airbnb, I was immediately required to go through a 2-hour process to sign up for their (very buggy) app and then send them copies of my ID and photos of myself. Seems like an outright violation of airbnb standards and should've been a red flag. The only nice thing I have to say about this place is that it's ENORMOUS-- the floor plan is more expansive than my house. The bathroom and bedding were clean and well-appointed, the lobby is nice, and the location is conveniently walkable to the French Quarter. Unfortunately, everything else was terrible-- the rest of apartment was filthy-- human hair all over the floors in every room, stained furniture, and sticky surfaces throughout the kitchen. There is almost no decor-- so this huge space feels like you're squatting in a vacant apartment. Could be a really cool spot if they invested in some art to hang on the walls rather than just leaving it completely empty. Almost no furniture besides the bedside table and a sitting area in the living room-- this would be fine for a studio apartment, but it's bizarre and uninviting in such an enormous space. It's a bummer cause it wouldn't take much to make it into a luxurious space. We booked our stay at the Sonder@Jung mainly because of the rooftop pool, but upon asking for the key, we were informed that the pool and rooftop have been closed for over 8 months and do not have plans to reopen. As of today the pool is still listed as an amenity and featured prominently in the pictures and description, which is highly disingenuous. The air conditioning only works in one little spot in the 30' long hallway by the thermostat, and does not feed the living room or bedrooms. It was stuffy and hot, and despite running the A/C overnight the temperature actually crept up a couple degrees. All the windows are painted /nailed shut so it was pretty uncomfortable. No response to any of these issues from the host. We ended up leaving after our first night and stayed in a hotel across town.