The suite was clean and spacious, but had a few issues during our stay.
Firstly, there is clearly mold spreading on the brick wall on the first floor and each time we walked in and out of our rental, the odor was extremely unpleasant, unbearable and unhealthy. Secondly, we were bombarded with text messages from Sonder about noise complaints and reminders that we would be fined if neighbors continued to complain. My gf and I were only in our room to sleep so we were very confused. I messaged Sonder saying it’s not us being noisy and to please stop sending those messages, but we still got them while we were sleeping and outside of our rental.
Lastly, prior to our trip we had an unforeseen personal circumstance that put our trip in jeopardy, but Sonder was unwilling to be flexible with their cancellation policy.