First of all, Roberto is a nice guy. The check in was smooth and he gave us a good run down of everything and provided lots of helpful hints and tips. He was also quick to respond when we experienced a power outage which was good. The neighbourhood is close to French Quarter which is why we chose this place. The neighbourhood is a little run down but we felt safe walking round unless it was very late at night. No problems leaving our car there. Unfortunately, the cleanliness wasn’t up to standards - we had to check out a day early due to evidence of a mouse (chewed holes through a couple of our grocery items and crumbs on the table).