Unfortunately, we had a rough stay at our Airbnb. We had numerous issues which we had trouble addressing with management during our stay. The only reason my review isn't worse is because I actually received excellent help post-stay and was compensated for a portion of our stay. It's my understanding this is not the norm for Sonder and generally the experience is very nice. Overall, this was a great location for Mardi Gras, and it's unfortunate we had the experience we did.