Frontdesk is a terrible company and their ineptitude and overall creepiness hampered my stay in New Orleans for Mardi Gras. The location was admittedly really good, only a few blocks away from Bourbon St. Had it been clean, the apartment would have been nice, if a little sterile. However, it was NOT clean when I arrived. The mess from the previous guests had not been taken care of. I messaged Frontdesk about the situation, they were slow to respond but eventually said a cleaning person would come but didn't provide a time frame. The cleaning person arrived unannounced and opened the door to the apartment when I was not expecting it.
Checking in was a pain because I had to download the AirBnB app to access the door buzzer, but I did eventually figure out that I could use the key to get into the building. This was not communicated in the correspondence.
The creepiest thing was that there is some type of recording device in the location. Frontdesk uses it to monitor sound volume. I was playing music not super loudly, but maybe a little above "quiet." I got a message from someone (I confirmed it was an actual person and not a robot) from Frontdesk asking me to turn the music down. I have no proof, but I suspect that Frontdesk also records all ambient noise in the room and extrapolates behavioral surplus data, which is how they plan on making money. Seriously, fuck this company. Don't stay here, even if the price and location is tempting.