This place does not match the photos at all. The room looked outdated, dusty, and dirty compared to the photos. None of the furniture was the same. And it was actually dirty. Hair, pubes, and dust bunnies in the sheets of the bed. Stains on the comforter. Trash in the drawers. The couches and living room chairs had stains and food crumbs on them.
I ended up cancelling the reservation and getting a full refund after several phone calls with Sonder. I will say their call rep, Kim, was extremely helpful.
I’ve used Sonder directly before and usually like their hotels but this was awful.
They also did not have a single onsite crew member nor a cleaning crew that would be able to come and clean. This was 4pm on a Thursday.