This rental was in a great location and the room was very clean. There was plenty of space and it was modern. We also loved that the fridge had an automatic ice maker and we didn’t have to leave the room for ice!
My only complaint is that the temperature in our room could not be altered. Our room, even though the heat was set at 74 by the master HVAC unit, was 84 degrees at one point - in February with 65 degree weather in New Orleans. We lifted windows, attempted to turn the unit off, but nothing worked to provide relief. After sweating through the night, I messaged Sonder the next morning to request the master unit temperature be lowered and received a polite and prompt response that Sonder was unable to accommodate. I requested a fan and someone dropped one by the room which helped by dropping the temperature to a, still sweltering, 77 degrees for the remainder of our stay. Although the temperature was frustrating, Sonder was responsive and very polite! I would book again in the winter (I would not survive a Sonder room in the summer) but will definitely request a fan from the moment I confirm the reservation.