Roberto is a very good host. He's friendly and communicative. The check in and out process was smooth and simple. Although the neighborhood can best be described as transitional, my husband and I walked both during the day and at night and we felt comfortable. By way of the room, I am easy to please and this had everything I wanted: a comfortable bed, Wi-Fi, clean linens/towels, AC and privacy. It's not luxurious by any means, but it is a good value, particularly if you plan to spend most of your time out in the city. Roberto even provided water, coffee and snacks for our stay. Definitely above and beyond. I would stay again.