Monica is an excellent host. She will send you the info you need to access the apartment in advance, but also checked up on us as soon as she got in from work to make sure things were OK, explain things like the alarm system, etc. The apartment has two bikes complete with helmets, maps, etc. and Monica provides 2 transit passes good for 3 days each. The streetcar stop is literally a block away, and the beautiful and expansive City Park is about 3 blocks away. We felt safe at all times. Monica went out of her way to tell us our car had a tire going flat, loaned us a battery-driven pump to inflate it, and even suggested a tire repair shop. The kitchen had any utensils/cookware you could need, along with coffee, tea and other basics like olive oil. It's just hard to fix your own food when you're in New Orleans!