Space: Large enough for a decent sized group, and impressive when you first walk in. Beds were comfortable. Could use more seating in the living room. There was a leak in the dining room. Can also confirm previous reviews re: seeing roaches .
Safety: In this neighborhood, a working alarm system was extremely important to us. However when it was armed, opening the front door did not trigger it. Not all windows had sensors either. We left early due to not feeling safe in the house without a fully operable system.
Communication: KP checked in with us on day 1 and responded promptly to minor issues (TV, towels, etc.). Unfortunately he was not able to fix the dishwasher or alarm system and Kris (owner) took over and was dismissive of our concerns. After involving AirCover we were granted a partial refund.