I would’ve rated this place one star but because it was as advertised in the photos and the location was good, I gave it two stars. The specific instructions on how to get in and access the key was a bit complicated. We encountered what we thought initially were bed bugs during our stay. We moved the pillows from the couch and set them against the wall to set the bed up and I noticed something crawling on the wall shortly after. I moved the pillow to get a better look and saw another one! There were two bugs crawling up on the wall from the couch pillow! It was so gross and my husband and I got no sleep because we were paranoid there were bugs everywhere and our kids and us would get bit and we kept checking the bed, couch, curtains and walls periodically. I messaged the owner and sent pics as soon as this happened, around 11pm. I also tried calling the additional phone number provided and no answer. I sent the both of them a message. We tried looking for another place to stay after seeing this but everywhere nearby was booked! We had no choice but to stay. I finally got a message back around 7:30am letting me know of how to check out and they completely disregarded my message and pictures of the bugs on the wall. I asked if they received my message and I got an apology and that she would check with the co-owner and have the pest company come out. I asked about a refund and I was told I would get a partial refund based on the pest company’s findings. I kept messaging to check the status and finally got a response days later that they were “Asian beetles” and offered to buy me coffee and sent a $10 refund! I was furious, as we didn’t get any sleep and we’re stressing about bringing bed bugs back home with us. We had to wash and dry all of our clothes we had left out prior to the findings and put all of our luggage in air tight garbage bags to keep bugs from getting into our things before we went to sleep. Asian beetles or bed bugs, no guest should have to deal with pests period! I have pics if anyone would like to see them. I wouldn’t book this place unless you see a statement from the pest control company from last week and they’ve changed out that bug infested couch that the bugs came out from. A $10 refund? That’s absurd considering the horrible time we had.