We arrived late (midnight) and Jackson left detailed instructions to obtain keys...everything was seamless. Lost electricity (due to Storm)..but Jackson left candles and matches (not once in four days did we actually see Jackson, but I'm sure she really exists, because she promptly responded to any emails request (WiFi password))..We wasted (our fault) money the first day on Uber when the trolley is an easy walk to take to the French Quarter (learn from my mistake)! Great little coffee shop on the corner. Great area. Lots of fun!