When I had arrived at Check-in. Attempted to open the gate fully but the gate did not work as I corresponded with the guest next to our airbnb that the host also owned.
One of my guest slipped and fallen on the floor. The floors weren't properly mopped. I had to physically go to the dollar general to purchase multiple rolls of paper towels. I believe, room service rushed to clean up the place 15 mins prior before my arrival. Due to the house rules and stipulations, I've noticed a cigarette bud stand as well as cigarette buds outside on the master room deck. Which I found to be very unprofessional. There were several water bottles left under the bed and a soda can outside on the master bedroom deck. I was under the impression that FULL SETS of kitchen supplies were going to be included per the terms of the house rules. This Airbnb is not completely a horrible experience but I personally feel as though the level of quality and service of this Airbnb doesn't match a 5-star rating. Overall my experience in New Orleans and surrounding areas were great!