WARNING - BEWARE
Pros:
- Recently renovated.
- Clean.
- Good amount of bath towels supplied.
Cons:
- Upon arrival, there was 1/2 roll of toilet paper, no paper towels, no hand soap for 2 of the 3 bathroom sinks, no trashcan in front bathroom, and only 1 garbage bag (the one in the can) provided for the whole weekend.
- There is a large jacuzzi bath tub but the water supply is so slow, it would take 1.5 hours to fill the whole tub with warm water.
- The hot and cold water supplies are crossed on the back shower and it is very difficult to get the water to be somewhat warm and it will not get hot.
- This is in a not so great neighborhood, so it is nice that there is an off street driveway, HOWEVER the whole second day the manager’s cleaning crew had their truck parked there so that we could not park our car there (see below regarding why there was a need for a cleaning crew all day).
NIGHTMARE EXPERIENCE:
- We booked this for a weekend for my cousin’s wedding. We traveled with 5 adults, plus 3 children (5 yr, 3 yr, 4 mo). On the first night of our stay, around 7 pm a large party started in the downstairs apartment. This grew larger and louder over the following hours. The air in our apartment was cloudy with tobacco and marijuana smoke. We were yelled at by party goers when we came in and out of the front door. Young women dressed in playboy bunny outfits knocked on our door multiple times to harass us. We were afraid for the safety of our young children. We asked the crowd 3 times to quiet down. Finally, both the police and the host (manager) were called. The police and the manager both arrived around midnight. Because the crowd was unruly, this turned into a scene with multiple police squad cars, flashing lights, and 6 officers. We had to be interviewed by the police twice and make statements, all in the hours between 12 midnight and 1 am. The police officer informed us that the downstairs apartment was also an Airbnb rental managed by the same host. By 1:30 am the party had been cleared out.
After this nightmare experience, I made a refund request through the Airbnb resolution center. I spoke with the manager, and she was minimally apologetic - her response was that she cannot control what other guests do. Between her and the police, the rowdy downstairs guests were cleared out, but she did not go above and beyond, as would be appropriate in this type of situation, to make our bad experience into a good one. In the end, I have received a 35% refund. This is borderline “fair” and hardly generous given the situation.
IN SUMMARY: this may be an okay place to stay if you are coming to the city to party and just want some beds to sleep in, but I would not recommend it for families wanting to have a relaxing visit.