From the initial inquiry before booking and all the way through our stay, Barrett was responsive and helpful. He provided detailed information and suggestions. The property was charming and a secret gem you wouldn't expect from the street. There were so many details throughout the common space that really added an old world nostalgia. A bottle of champagne, robes, and slippers were awaiting us in our suite- an added touch to the classy accommodations. We rarely saw any other guests and it was pretty quiet aside from some construction work on the street below (which we only noticed when we sat on the balcony or were in the entryway). We'd love to visit again and try another one of the suites.