The apartment is exactly as described and the check in procedure very clear. The keyless entry system means the no one is inconvenienced. John was very welcoming sending helpful messages prior to our arrival. What a great position. A very safe environment with public transport closeby. The 39 bus stop at the end of road takes you right to Canal Street and the Streetcar only a few blocks away. An amazingly comfortable bed awaits your arrival and very welcome after long days in the city! The heating was very efficient. The only improvement to this apartment and probably only applies to non U.S citizens would be more information about using the TV and names of channels. We would definitely return.