Host canceled booking 2 hours before check in time despite the trip being booked for weeks prior.
They claimed that repairs on the unit were not done in time. However when I asked when these repairs would be finished they claimed to still be 2 weeks out.
They offered 3 separate units instead for my group of 12 at a discount or to reimburse my money.
They offered me a discount for the inconvenience and lesser accommodations but it did not make up for the last minute change in location, split of group lesser accommodations.
With only 2 hours before my group starting to arrive I decided to book the 3 units offered.
One of the new units was not cleaned (used towels, bed, and trash) and had a broken window on the door that allowed entry into the unit. Took a day to get these issues resolved.
I'm still waiting on a credit for the night I couldn't use the unit.