We had planned to meet at a specific time to be let into the apartment. Jay called last minute as our taxi was driving from the airport to the house and said he couldn't be there at that time as he'd been called away to court and would be there when he could. We waited in the front yard for another twenty minutes at which point he called again to say that actually the place was open so just try the door. The place was generally unclean. I immediately noticed dirt in the corners and some sort of beverage spill on the table. It smelled odd- like a lack of air flow for a very long time, paired with very sweaty inhabitants. Nothing looks bright and fresh like the photos. The street facing front windows/french doors are screwed shut for security I imagine, but it means that the only fresh air comes from the far far back end of the place where you enter the apartment. The bedroom that is at the front end of the house had no windows and smelled even worse than the rest of the house in an absolutely nauseating eay. The solid portion of the front door locks from the inside while you're inside but there is no key for when you are out and only the outer layer mesh gate locks. To say I was completely horrified by the accommodations is an understatement. I'm not a fancy person- I'm used to staying in totally average places, but I do expect them to look and smell fresh and clean. We ended up leaving and having to find another airbnb to stay at. I immediately contacted Jay and Airbnb through Airbnb's website to cancel and refund the transaction due to the unsatisfactory conditions and neither was helpful at all. The process through Airbnb with getting a refund took inordinately long and did not make me feel protected as a traveler.