1st) excellent location … right by terrific restaurants and walkable to most things Nola and quiet at night 2nd) team and staff were responsive and professional 3rd) check in procedure was horrible and the internet was down half the time. Tv is a chromcast only devise so I was stuck with no tv and no internet. The original password didn’t work either, someone had to send us another one. 4th) the check in procedure took you away from airnbnb and you had to download an app and upload your drivers license photo and go through a bunch of hoops. That’s why I use Airbnb and not go to hotels to avoid the hassle. Not a fan