Two cockroachs on the wall and ceiling, many termites(ants) on the sofa. I asked spray the whole unit or move to other room. Sonder customer service team promise to send their spray team but didnt come to house utill two days after. I request full refund, but they refund cleaning fee and 30% of regular stay fee. Thanks to messed up service, I ruined my business trip. Really disappointment to Sonder stay service and never book again which name is Sonder in my life.