They were very easy to work with and helped us out right before the trip last minute! I do think we paid a bit much for a one bedroom. We did think we would have access to the balcony but we didn’t. The spot was spacious, the garden/ courtyard was great (especially with the lights at night). The entire house is not yours, there’s an apartment on each floor. Great for friends trip! Very easy check in and one parking spot was included. Thanks you guys.