The inside of the house was nice. It was located in a neighborhood that seemed kind of sketchy, however we did not have any problems during our stay. The host was the when we arrived and let us in the house. About 10 min after she left, we realized she did not provide the keypad code to unlock the door. We attempted to send emails through both the Airbnb site and via her private email. We also attempted to call her on the provided phone number. We received no response at all during or after or stay. The only waywe could leave the house with any expectation of being able to return was to leave the back door unlocked.