We had a quick stay at Jonathan and Kathy's place. Everything was fine and the house was fully equipped. We had a minor issue with hot water, for which they were very kind and offer a partial refund, which we didn't accept since it was not such a problem. Communication was easy and we had no problem in locating the house and doing the check in. We recommend to stay at Jonathan and Kathy's place if you have to spend some day in New Orleans.