This was our first time staying at a Sonder and we were disappointed. The place really does not match the pictures at all and looks very empty and white. Four of us were planning to work from home on one of the days and had really poor internet connection, the TV is not a SMART TV and requires a Chromecast. We didn't have enough bedding/comforter for the 4 of us and had to request them via the app, we also ran out of laundry detergent, clean towels quickly. Because the hosts are not onsite and readily available, it takes a while after submitting the request on the app for them to complete the requests. The check-in process is simple and the temperature control inside the apartment was easy to control. I would probably consider staying elsewhere if I am visiting this city next time.