Charlene was very lovely and welcoming, and the check in and check out process was quick and easy. It's a pretty good location, just a short walk away from Frenchmen St and there's a bus stop right outside that you can take to get to the river and other attractions. However, a tour guide we met there warned us that we should definitely avoid walking down the streets, especially at night, for safety reasons. The house is true to its pictures and there was plenty of space for all 13 of us that stayed there. The biggest concern we had was that we spotted a few cockroaches in the kitchen and there were fleas on one of the single pull out mattresses. However, when we told Charlene about this, she was very disturbed and said she would exterminate the place right away.