I had very little communication with Brandon, but Trudell and Brandon's dad were awesome! They let us drop our bags off early when we were out on tours, and had our bags waiting for us when we got back later in the evening... The place is so cute and comfortable, and we would love to come back and stay again!! Trudell let us borrow rain boots and umbrellas for the Jazz Fest, which was greatly appreciated in the pouring rain and mud!! Our entire stay was great, as jazz fest was a mile away from the house and Frenchman street and bourbon street were all in close proximity... Highly recommend this place!! Thank you!!