This is the worst AirBnb experience I’ve ever had in the many years of using this service.The check in process was terrible.The staff at the desk were incompetent,rude,unprofessional and inconsiderate.We didn’t have hot water to bath in for 5 whole days.On a brighter note the location is great.The condo was very nice,spacious and accommodating us well.But I wouldn’t recommend the Sonder New Orleans location to anyone who likes bathing or showering in hot water.