I enjoyed staying at Robert's home in New Orleans and his partner was very helpful and informative. When we checked in, he lets us know where grocery stores, markets, points of interest ect. were. He also encouraged us to call him for anything we needed (which we did). Very helpful. It was also very cool to have a balcony! I would like to note that because the home is upstairs, you immediately will be heading up a flight of stairs once you open the door. There is also 2 uneven grounds to be aware of: one from the hallway to the kitchen, and one from the bedroom to the attached bathroom on the opposite side of the balcony from the balcony. Great location just about a mile away from the French Quarter.