Overall the staff was responsive and the place itself was clean and spacious. The location was cool but I wouldn't walk around alone at night. Also this is a company that you are renting from, so its not as personal as an Airbnb from a personal owner. The main issue we had was that we were given the wrong code for the locked box upon check in and we couldn't get into the apartment. We were stuck in the hallway for 20+ min waiting for someone to come. Due to us receiving the wrong locked box code I was late to the conference for which I had come to New Orleans in the first place. For the remainder of the stay, no one reached out to see how we were doing or to apologize.