Jim was very friendly and welcoming. he was at the house to greet us on out arrival and kept texting us on our way there to check on us and to make sure he'd be home by the time we got there.he gave us tips about where to go and better way to get around thr city. the house was very nice and we all were in love with the back yard, its quiet and so peaceful. Jim lives close to us so communication was no issue. if were ever go to New Orleans again we will def stay there