The Pros:
1. This place has a great location. It’s within a few walking minutes to the French Quarter, restaurants and more:
2. Penelope was very helpful and responsive when I contacted her. She guided me to Decatur Street when I asked about nearby places to eat.
3. We stayed in the Bienville Suite. The bathroom appears to have been recently renovated and was very clean
4. Check-in was simple. We entered the door code and easily accessed the room
The Cons:
1. There was no bath or hand wash soap in the bathroom when we arrived, which was approximately 10:00-10:30PM. I messaged Penelope to inform her and she replied early the next morning. She informed me the cleaning lady would deliver soap to us, which she did 1-2 hours later.
2. We observed a few visible stains/spots on at least one of the bed throw pillows and on the comforter.
3. There was no sugar to accompany the powdered creamer for coffee
4. There are somewhat limited power outlets in the room for phone chargers.
5. We observed a gap between the top edge of the door to the room and the door jam. This gap was approximately one quarter to one half inch wide. My girlfriend felt a little uncomfortable and questioned our privacy
6. The hinge to the bathroom door was very squeaky and needs lubricating
7. There are two closet access doors near the ceiling in the room (near the top of the left wall when lying in bed). There is a gap in between the edge of these two closed doors. A light from within this attic/upper storage area was on and shining through. Our room was was not completely dark. It was a distraction