It was Unacceptable the first issue was the check in process my original check in time is 9 AM I was told I will have to wait till 11 that became 2 o’clock at 2 o’clock when I reach out and was told 4 o’clock I had to get a hotel room for my Due to the lack of clear communication fast forward we finally get into the room it was not the unit in the picture that I requested to stay hthat I pay for there were no toiletries dish detergent laundry detergent oh and not to mention no bedding provided I contacted you all upon checking in to advise you that things were missing from the room and also about the items that we need I was told that someone was coming no one ever came all this information was saved in the actual chat for me to have three adults and one toddler and one blanket was completely unacceptable once I reached out to for you to tell me all no one is available to come on siteYou should have made sure that your guest had everything that they may need I requested a partial refund due to me understanding I still stay but that’s because of the short notice and unable to find another Airbnb at the last minute This was my worst Airbnb stay I honestly feel scammed