For Christmas, I gifted my parents a trip to New Orleans during the month of February and decided to go with this location for their lodging. From the beginning before booking, Rob & Crystal were quick & responsive with answering all of my questions. One of the best features with these owners are the services they provide to cater to their guests arrival & stay. They offer to pickup & deliver celebratory items such as cake, flowers, or groceries as well as have a bag storage service if you arrive before check-in or leave after check-out. My mom was so happy with her flowers upon arrival :) .. and just overall they were happy with their stay. Specifically they thought it was an easy check-in and out. They said the house was as described. Very comfortable, clean and the decor was nice. They also had a rental car so they thought being given a parking spot was super convenient and a nice touch. Beautiful building and the neighborhood was quiet. I'd definitely book again - for me this time!