Communication with Autumn was wonderful. I got an email with very clear directions on how to access our room. We are met at the house by autumn who was more than helpful.
I highly recommend bringing a sleeping mask though. The light outside coming on and off made for a rough night sleep. I was also not expecting to hear every sound. On one hand I enjoyed the sounds of the jazz, not so much the garbage truck at 5 a.m!
The house/ room was very very clean! The sheets smelled amazing! I never felt like anything wasn't clean. I was highly impressed. The house was also very settled. I heard no creaking or settling.