Gina is so great! She even agreed to a slightly earlier check-in time to accommodate our travel plans more conveniently. From the moment we arrived, we felt at ease--the decor of the apartment is truly fantastic, feeling cozy and open simultaneously. Everything was spotless, the location is excellent for both walking to the park or cafe, and right by major freeway access for driving commutes. Checking out was a breeze--it's unlikely we could dream up a better experience. My dog, Lucy, also greatly appreciated the wonderful "welcome" feeling Gina provides.