We chose this property to be in the French Quarter close to everything we wanted to see. We knew it would potentially be a dangerous location due to crime in the area, but it was scarier than expected (note that this is coming from two women who travel for a living). We encountered a city cockroach upon our first entry into the apartment and thought nothing of it because we were in the city. Upon entering the apartment, it smelled TERRIBLE and seemed more low quality than the pictures led us to believe. There were a few amenities in the listing that weren’t present, basic necessities weren’t restocked, and it was lacking enough linen for two people...all minor details in the grand scheme of things. We then began seeing roaches at night - on the kitchen counters, in the living room, crawling out of the apartment underneath the door, in the bedroom crawling towards our stuff in the closet, in the bathroom, crawling into the are between the floors/walls, etc. Seeing that roaches are reservoirs for viruses and bacteria, we were concerned with them from a safety point because they were crawling on surfaces with our toiletries, food, medications, coffee pot, silverware, etc. We reached out that evening to the host with no response and Airbnb customer service was not helpful, telling us that we “were welcome to leave but they could not guarantee us a refund,” despite us sending them 5+ videos of active roaches in the space as well as photos. We ultimately ended up leaving at 4am to a hotel nearby because of the inability to solve this issue. On our way out, we took videos of various roaches in the hallway/entry area - it was terrifying. On a positive note, after hours of being on the phone with this company, we received a message from the host making things right and giving us a full refund, which we were very grateful for. Overall, due to the cockroaches and atrocious smell of the apartment, I would give this 0 stars. However, due to the host’s refund, I am giving a 1 star.