I'm going to be as objective and fair as possible, which is somewhat difficult given that we were robbed at gunpoint literally on the steps leading into this apartment.

To back up, my girlfriend and I (both in our early 30s) stayed in this apartment between Dec. 30, 2013 and Jan. 3, 2014. The apartment is exactly as advertised and Connie was very responsive with us leading up to our stay at the apartment. I echo everyone else's reviews in commending her for the extra touches like having snacks, water, etc. The place also was very clean.

The only negative I had about the actual place is that it shares a wall with Connie's residence and you can hear a fair amount of ambient noise through the wall. This was not a big deal but was not ideal.

For our first three nights (including New Years Eve), we experienced no safety issues and found the neighborhood to be quiet and dark but a fairly quick walk to the Quarter and Frenchman street.

On Jan. 2, however, we were robbed at gunpoint at 10:15 pm on the doorstep of our apartment. After we crossed the street to the apartment, a robber, acting alone, took a few hundred dollars in cash before fleeing in a car that had been idling on the corner. Luckily, he did not physically hurt us and did not steal anything other than cash.

We called the cops immediately and they were surprisingly quick and attentive. Being from Chicago and no stranger to the high rate of urban street crime, I have been impressed with their response. We also immediately called and texted Connie, who did not respond until the next morning, but I was able to get a hold of her husband, who happened to be in Baton Rouge that night. Disappointingly, we were informed that the surveillance cameras on the porch had been disabled one to two weeks previously because they had been malfunctioning.

We stayed at the apartment that night and then moved to a hotel in the Central Business District for our last night of the vacation. Connie credited back our payment for that night, which ended up being roughly the same amount as we spent on the hotel.

Connie and her husband obviously share no blame for the independent actions of an armed criminal. It is equally obvious that this type of thing can happen anywhere, especially in tourist-heavy New Orleans during tourist-heavy New Years. However, I feel compelled to share this story because I would want to be similarly informed.