So Sonder isn’t a single person’s apartment, it’s an organizations’. The photos listed were of an entirely different room. We had problems working the fan. The location isn’t the best but it is definitely worth it (in my opinion).
What I loved about the room was the tidiness. Super clean. I felt comfortable because of how clean it was. I feel they take that seriously.
I had problems with my communication. The host was unresponsive for about an hour. I had to call support from Sonder itself. The host responded the minute of our check-in. To me, this is a problem because we were standing outside our apartment not knowing whether we were going to get a response in time. What if we wanted to do an early check-in? The area isn’t necessarily safe enough for you to stand around with all your belongings. But, the support team was extremely helpful and I wish I would have remembered the name of the gentleman who helped me from the support team.
Overall I give it a three stars because of the lack of communication/unresponsiveness and because the photos were inaccurate. However, this is my experience and overall the place is safe and clean which is an important feature when I’m looking to book a place to stay.