Thomas is VERY responsive! I actually blew into town 2 days early with a few hours notice and he made sure the house was ready for me that night - I stayed 7 weeks. The house is super cool - catalogue house (maybe from Sears back in the day?)... He also refunded me for a few nights when Hurricane Barry hit and I ran away to another state. The washer/dryer was SO handy, the bed is super comfortable, and the parking is a life-saver! Even the new neighbors in the other half of the house are wonderful, quiet and polite. The place is just perfect as is the location - I'm spoiled now - I'll always try for Thomas's place when I'm in NoLa for work - perfect for film crew folk that must stay for weeks and months at a time!