Do NOT stay here.
At first Krystal and Mandy were extremely accommodating. Our flight was cancelled and we would be arriving the following day. We were lucky enough because Krystal and Mandy were able to change our stay from Saturday - Wednesday to Sunday - Thursday without hesitation. They were also very prompt at responding to our request.
We arrived at 4:10 for our check-in at 4 and the cleaning crew was still there. We told the woman to take her time and we would wait outside the apartment. Once she left I immediately went to use the bathroom, where I found feces smeared to the inside of the bowl. I cleaned the toilet myself so my wife would not see it. Once I came out of the bathroom my wife pointed out the smashed chips on the carpet and the piles of dirt and dust all over the floor along with party hats and crowns. As we began to look around we couldn’t help but be disgusted by the filth of the entire apartment. The sticky floor and door handles, hand prints on the wall, dirty and worn pillows, wet stain on the couch and entire bathroom was nauseating. I went and found the cleaning crew myself to see if they could at least come back to vacuum the floor. At that point I also reached out to the hosts. I tried calling, but there was no answer. I sent a message and was immediately told the cleaning crew would come back. The cleaning crew came back three times while we were there. At that point we messaged the hosts to express our disgust and how unsanitary the apartment was. My wife and I decided there was absolutely no way we felt comfortable staying in a place so vial. We asked to work with the hosts for a refund, but there was no response until 2 hours later. At that point we had already left and found another place to stay.
I had only taken a few pictures of the unvacuumed floor and I regret not taking pictures of the rest. We couldn’t bare to be in that apartment any longer.
Beware the pictures do show the apartment, but everything is very worn and dirtied.
I understand we made the decision to go elsewhere, but the condition of the apartment was completely unacceptable. We are still waiting for our refund of the cleaning fee.