We were in New Orleans only during weekdays so because of work I guess I didnt get to meet Erin but I got to meet members of her family and they were very friendly and willing to help us.
The room was great, very neat and there was everything we could need from snacks and drinks to bathroom products. It's a very independent room that let us come and go as we pleased and its very nice to have that when it's a city like New Orleans.
I would definitely stay there again.