We stayed at this Property. What you see in the photo may not be the exact unit. The company has many units in the building and you will be assigned to something similar. The problem was that we were able to see the real listing a few days before and realized that it looked different from what we expected. The ceiling was much lower and the whole unit looked smaller. We booked the listing because of the nice high ceiling loft feature.. so we reached out to them. It took a long time to make the chat agent realize that the listing is different (the agent insisted it's the same unit) and after 2hours we managed to get it changed to something really similar to the unit in the photo. Check-in was smooth. The unit is spacious and great like in the photo. A bit dusty and kitchen was not as equipped as I wanted it to be but overall it is nice. The Warehouse district is very cool with very good restaurants. We were a few blocks away from the Mardi Gras Parade every night and it was very convenient. Very good location. But after a few days, internet stopped working. I contacted Sonder through the app and emails, but no good response. I got some response but didn't solve the problem. At the last day of stay Internet finally came back. But it was a few days without internet so it was a bit inconvenient. Then our flight got rescheduled due to the weather. So we made a request to extend the stay one night through Air B&B. The answer was a blunt no. They basically said, we can book in another location but we have to book two nights with a much higher price. It was Mardi Gras season and all the other hotels were booked up, so we got desperate. So we called customer service. Then the agent agreed to move the guests after us to another available unit. So finally we were able to extend one night. In the end it worked fine but it was a lot of hustle with the customer service. But in the end it was great. They also gave $100 back for the internet interruption. Thank you!