I have been at work for 2 months straight in the oilfield and everything was good at this place until I lost my wallet that had the room key in it unfortunately.
The employees there didn’t bother to help us find a way into our room. I showed them email confirmation on my phone and also my QR code for my room with Apple Wallet they still wouldn’t give us a key.
This older bald African American man that works for Sonder kicked us out of the lobby and the only option we had was to sleep in my vehicle.
It’s sad that we had to wait until the next shift made it to get a room key made easily and we missed out on a whole night of stay that I paid for.
I promise I never do bad reviews to slander a business but it was just not right.
We will never come here again and won’t recommend this to anyone.