I was disappointed with our stay at Royal Street.
One morning, there was no milk for coffee and when I asked about it, i was told that you were out. Seems strange given that a store is nearby and that should be part of normal service.
Speaking of service. In any stay, there should be cleaning of common areas, emptying of wastebaskets and fresh towels. We were tokd that we could ask for that but I don’t think we should have to. We are a large group and do a lot of socializing and trash generating in the common areas. That makes for some extra work but there are ways to mitigate that by having a larger community trash that gets emptied each day. And, the housekeeper should clean the porch of trash, especially since she didn’t seem to have much to do while the morning meal was sitting out.
Our room, number 8, did not have the second bed made up and the toilet isn’t bolted to the floor and it’s been that way for years. I had hoped that the company would have done some of the necessary repairs in taking over the place.
On a positive note, I really like the keyless entry and the courtyard looks great. Clarence is a delight!
Some additional things are providing niceties like earplugs, sunscreen, bathroom spray, small snacks; perhaps instead of the sparkling wine which was a nice thought but wasted on me.