Lindsay was easy to communicate with and very responsive. She was also kind enough to offer to send me the phone charger I left behind, which I very much appreciated. The room was gorgeous--in love with this house! Unlike many houses in New Orleans, the walls are very thick, meaning we couldn't hear the other occupants when we had our door shut. The room also doesn't share a wall with any other rooms, and has a closet between the wall and the bathroom, meaning that you get the illusion of staying in a private house for the price of a shared house. The neighborhood has a lot of bars and restaurants and feels safe--we went for a stroll down some side streets at 1 am and felt completely comfortable. Great deal!