I never made this reservation. Owner knows that I never went to there property because I didn’t know my account was hacked and someone made the reservation. So according to the owner even though I did not stay at their property I am not entitled to a refund because I did not cancel it. I was charged $431. If I knew about the reservation I would have canceled. The owners decided that I for some reason made this reservation which was a same day reservation and that I decided not to go and for some stupid reason I did not feel like canceling so therefore they feel like I’m not entitled to a refund because I did not cancel. Thieves. I just got my home flooded in hurricane Ida and now what little money I have left. They stole. Evil people be aware if your account ever gets hacked Airbnb will not do anything to help. These people are money hungry thieves.