Decorated very nicely and as presented in the photos.
Upon arrival there were no coffee filters, no sponge for the kitchen, garbage bags or shampoo. Devin quickly responded to accommodate. Beyond those incidentals however, there were other issues. Honestly, someone needs to do a much better inspection of the property before guest arrival and review the details more closely.
Several of the interior doors do not stay closed and that is understandable. However, this includes one of the bathroom doors. One of the bathrooms required you to fully latch the door lock in order to keep the door closed. However, the key keeps turning and the tumbler doesn’t always engage. My mother in law got stuck in the bathroom and we worked for 10 minutes trying to get the door latch to re-engage in order to open. This issue obviously developed over time and a locksmith could have simply repaired the tumbler which should have been recognized and corrected prior.
If you would like to relax in the evening and watch some tv, the signal is very poor and the tv buffers constantly. It was very annoying and requires a stronger signal.
A previous guest meal was left in the oven wrapped in foil and it was not discarded prior to our arrival. The leftovers still remain in the oven.
There were only a few towels for our use and no bath mats. However, we washed the existing towels provided and when we went to place them into the dryer, there was a full load of towels sitting in the dryer that were not removed and folded for our use.
A burned out bulb in one of the bathrooms could have easily been replaced.
All the flatware was tossed into a drawer with other cooking utensils including sharp knives. You had to pick through a disorganized drawer to simply find a fork. A basic tray to provide some drawer organization would be a simple solution.
In my opinion, these are details which make a difference for a good guest experience and would leave me wondering who is managing as well as cleaning the property. It appears overlooked and under-managed. Overall, execution was a big disappointment and better attention to detail would make a night and day difference.