Karen took care of us from the moment we arrived. I had a conference in New Orleans so I needed to do an early check-in and Karen was very accommodating. The breakfast that was provided was amazing. Expect local fare that includes fresh eggs from her urban chicken farming. Staying at the Casa Pelican was like staying with an old friend, also easy ferry ride for $2 into the city and they have an RTA app for that. Definitely would stay again! Great value!