The check-in process was easy. The apartment was very clean and exactly as pictured and described. Shampoo, conditioner, soap and coffee pods was available for use. There was also a blow dryer, iron and iron board for use. Views from the penthouse was amazing along with the location, this was literally right next to the Roosevelt Hotel and walking distance to everything. Although I did not get to use the pool or gym it was a perk to have access if needed.