Christian did a great job answering questions and he was super quick respond. The unit is pretty small just a heads up as the pictures on line make the unit look quite spacious. Bathrooms are tiny. Air conditioner is super loud and blows right onto your head when you are trying sleep. Location is very convenient, great restaurants nearby walking distance. Easy access to down town. We were lucky to avoid the timeshare sales team but have heard many others were not. The complex is clean and well maintained. Overall the staff was helpful to our needs.