Patrick was both kind and responsive. His place is exactly as described and all of the five star reviews are true. The location is incredible!!! You can walk to restaurants, the street car, the casino, bourban street, the aquarium, etc. We were three kids and three adults, so the location made life easier for us most definitely. Even though the unit is centrally located, it is still pretty quiet at night. This made life easier for me as our youngest is four and goes to bed early. We had a wonderful time and thanked Patrick for keeping such a clean, posh unit!