Everything was fine, we were provided towels and snacks. Only issue was we had 4 ppl and needed a 3rd bed because she has a queen and full. A 3rd bed was offered but needed to be purchased still. And I think she also told my friend that I would be charged for this, although it was offered in the original email and a few days before check in and there was no mention of an extra charge.We made it work tho!