Bianka was extremely communicative and willing to help with anything we needed. Truthfully we didn't need much because her properties were so clean, well-maintained, and properly-outfitted to begin with! However, had there been a problem I feel certain she would have helped right away based on all of our other communication. The properties were as described and worked very well for our entire group. We had quite a few people in town for a wedding and there were plenty of bathrooms and private bedrooms for the couples and plenty of standalone sleeping options for the singles. Everyone had a really lovely time! The property was within walking distance to several good restaurants, as well as the streetcar. While we didn't make it to the French Quarter on this trip, it would have only been a quick Lyft ride away. We actually preferred not being close to all that nonsense for this trip! Bianka was a great host!