I would have gave it 5 stars but I had a couple of issues with my room from it being hot and the ac not working to my code on the elevator not working but nonetheless the communication was there somewhat because I had to call about 5 times till my room was actually switched out but they do try to accommodate you and work with you. The room was beautiful and looked like how it’s pictured but the pool kind of caught me by surprise because it looks better online versus In person. The hallways did have a very odd odor but inside the rooms smelled normal.