Check in was at 4pm I flew in from all the way from Minnesota arriving with 3 guest at 5pm with no instructions on how to check in. The phone number I was given on Airbnb attempted to re route me to 3 other parties for further instructions. Once the individuals began to sense my frustrations they insisted that I go ahead and just cancel which was very inconvenient because I had the birthday girl and others patiently waiting with me to check in. This was by far my work experience with Airbnb won’t let this discourage from me from future endeavors but no one else should have to experience this sort of mis chef.
Good luck