Monty was out of town but his friend who took care of us was great. Super friendly and responsive, and there were so many cute little personal touches that made the place great. There was tea and coffee and even a little coffee cake for breakfast! The yard worked well for my dogs - there's a small area that looks like it's not secured so I just kept them away from that. They have automatic lights on the pathway to the door which is a great touch and the locked gate and door made it feel safe. Two A/C / heat units kept the place very comfortable. The king bed was comfortable.