While the location was convenient and the Ubers were not that expensive to places like the French quarter or magazine street, we did have some issues. We have stayed at many Airbnb‘s and have always felt so welcomed and greeted with great hospitality. The host did not check in on us once throughout our whole visit, not even to make sure we got in safely or anything of the sort. Because of the sort of cold communication, we felt uncomfortable asking for any recommendations in the area. Although hospitality is not included in the listing, it was sort of a bummer. One day it rained very bad and when we arrived at the place, we had a frog jumping around. We are not sure how it got in but we honestly didn’t feel the need to let the host know because it took us about 10 minutes to catch it and put it outside. Then a few days later, there was a lizard climbing up the walls. Again, we caught it and took him outside. There were also spiders (one in the toilet the moment we entered the Airbnb although we were told it had just been cleaned) throughout our stay. Once we entered, we noticed a bed frame was broken and the hand towel hanger was broken, so I took a photo. We didn’t feel a need to mention it to the host because things like this happen, especially given the location of the Airbnb and the fact that a cleaning team had supposedly just come to clean. This Airbnb Is located on the side of a house giving it a basement feel. The listing says there is “natural light” and I guess you could say there is, but there is literally only one window. It was so stuffy in there every night and we ended up getting sick because our hair never dried overnight. On our last day, our plane ended up getting delayed so we asked the host if she had any suggestions of what we can do with our suitcases or if we were able to leave them with her since check out was at 11 AM. Her response consisted of “ Hi Ximena. I don’t have a solution. As soon as you check out, I have to remove linens for the cleaning crew as there’s another guest checking in for the afternoon. Then, I’m going to lunch date & have errands.” Again, hospitality or kindness is not listed but this was the first-ever Airbnb experience to reply in this manner. Also, her response states that a guest is checking in right after us…meanwhile the listing says the “suite is cleaned thoroughly with 1 day between check-ins” so that is a lie. Once we left, I got a request for $75 because we “damaged the towel hanger” meanwhile I have a photo from the very first day and it clearly shows it was broken. That was honestly the last nail in the coffin and lead me to write this lengthy review. Not sure who these other positive reviews are talking about but it could not have been this same person. She did hold our mail for us and left one can of Coke, one bottle of water, and a bottom shelf rosé for us so thanks for that!