Tom and Susan place was clean, comfortable and cozy. It comes with a parking spot which is a helpful feature. It was an unexpected treat to find that the refrigerator was stocked with a variety of interesting beers and soft drinks. The bed and bedroom was very comfortable. Though we didn't spend a lot of time hanging out, the time we spent in the living room area was enjoyable. We also liked that the door had a combo lock so we didn't have to worry about forgotten key. We didn't have any problems so we didn't get to meet Tom or Susan but Tom was nice enough to stop by before we left and is was a pleasure meeting him.