check In instructions were not sent until Irequested them, which was an hour before I was due to arrive. Iwas stopped by security and forced to give my ID or I would have been turned away (supposed to be self check in). The elevators were very dirty and were really slow. One elevator got stuck for awhile. The pool was not available for my last days because no one cleaned it (note on the elevator). The actual apartment was nice and clean but the toilet moved away from the wall when you sat on it. Also the TV only works if you have something to plug into the hdmi cord. No casting option available. There Is only 1 mirror in theentire apartment, which is in the bathroom. No full length mirror at all. I was really disappointed with this experience. Sonder properties are normally very nice and well kept, but this one needs alot of attention. I will stay with Sonder again because this is unlike previous experiences but I will not return to this location again.