pros: good location, large space with multiple bedrooms capable of accommodating a large group, well equipped kitchen appliances and cookware, quick response time via the message system.
cons: no thermostat control given to occupants so when the temperature dropped to just above freezing, we were not given access to turn on the heater (I sent a photo of the thermostat at 12:55am, and it was 60 degrees inside the house; when we woke up, it was 55 degrees inside,) the broken concrete driveway caused a puncture and popped a tire on our vehicle, there were no kitchen towels provided for dish washing or drying (the property manage came by the next day and gave me 2 gray bathroom washcloths to use and said it was "housekeeping's fault," we had to purchase our own dishwasher detergent, there were signs in the bathrooms to use black washcloths for make-up removal but there were only white ones (we eventually found 2 black ones in one of the guest bathrooms) and there wasn't a variety of bed pillows provided and my guests had issues with the bed pillows being too large/firm.