This particular room was not as nice as what the pictures show. The hotel stinks & is right next to Club Joy. The “private parking” is just public parking right next to the exit of the club. It was nice to have a security guard in the hotel all the time. The staff at the hotel was very nice as well. Victoria had no contact after this room was booked, she just told us to contact the hotel if we had questions. For the price of the room, we probably would have looked into just booking through another hotel.