Sonder changed our location at the last minute. We had reserved the original location due to its proximity to different points of interest in the city. Although the apartment was clean and a good place to stay, we were away from our desired location. We tried communicating with an agent using the chat feature on Sonder's app. The representative promised us to look into it but never got back to us. This behavior was unprofessional and we will not be using Sonder's services again.