Pros: Location, location, location super close to all the action in the French Quarter.
Valet parking was less expensive than advertised.
Staff were highly responsive through the Sounder app. We had an issue with ants in our unit on the first day but we received a quick reply and a mitigation plan with options. Extremely large 2 bedroom with tons of space for a family of 4.
Cons: Slightly complex check-in procedure, units have been heavily worn and not as clean as I had hoped. Our unit did not look exactly like the photos pictured, but it was close.