Very disappointed in this stay. Where do I start? Location, construction going on so no parking, lack of communication, cold house, broken trash can, warm NOT hot water, thin covers.
For example: I asked for an update about why the house was so cold. They committed to sending someone from the HVAC team and NO RESPONSE. 5 days later, my stay is over and still no RESPONSE. Regardless of if the answer is yes or no that its fix; someone should have stated something. I've stayed in a number of airbnb and this has been the worse. Cold house, lack of response, lies that someone will come to look into the issues, uncomfortable bed, ironing board doesn't stand, construction that you didnt mention, simple things like no paper towl holders, water doesnt stay hot, and inaccurate thermostat (let the contact person tell it), and the list goes on. The cold house just takes the cake. No one pays a lot of money for lodging to be uncomfortable. Every time I sent a message, all I got back was a stupid response " sorry for the inconvience" . Someone did mentioned that its an older house and it was recommended to seal the doors and windows to keep out the cold air. So, why didn't you do that? Why wouldn't you make your guest comfortable? This was HORRIBLE.