Tom and Susan were amazing hosts. First I had to cancel our trip in late Aug due to the hurricane and they were very understanding and quick to issue full refund. On our re-booked trip everything was great from the start. Very easy check-in and they kindly allowed us to check in early. The place was spotless, comfy and sharply decorated. They went above and beyond providing a wide variety of cold drinks in the fridge, toiletries, suggestions of things to do and tips getting around. The TV didn't work but they quickly addressed it. We had a quick but very enjoyable stay! If I make my way back to New Orleans I will definitely stay at one of Tom and Susan's properties.