Hands down the worst experience I've had with an Airbnb. Check-in instructions were only sent the day of and I had to ask for them. Then I get to the place and there's no functioning heat in the apartment (or house, really as far as I could tell), the washer and dryer doesn't work, wifi is spotty, etc. I tried to contact the host and got no response from him at all and only a short text message with inaccurate information from the person they have managing the property for them. I eventually wound up having to find a new place to stay at the very last minute over a holiday weekend. Would not recommend this host's properties, there are plenty of other places to stay in the area and I would have chosen a different place initially had I known what a hassle this was going to be. Avoid.