Overall the unit was exactly as presented, a nice place to stay, and the location worked well for us.
However, after we responded to a quick feedback request on the welcome screen for our first impression (we gave 4 out of 5 stars) customer service was borderline harassing us worried that we hadn't rated it 5 stars in our first 15 minutes there. They texted at least once (sometimes more) each day, and when II requested they stop texting me, then someone called to see how to make the stay better. Their excessive engagement was a problem for our stay. Customer service strategy gone very wrong.
In addition, the team insisted on conducting maintenance not only during our stay and but while we were in the property. I advised that an 8am maintenance would not work for us as we would still be in the unit and likely asleep. However the maintenance person still came, knocked on the door and used the entry code to open the door to the unit while we were still in bed.
I would hope this to not be the case ever time someone stays there. As long as customer service finds the right balance of checking in and the team makes sure to conduct basic maintenance when customers are NOT in the unit at the very least, then I would say the apartment is a nice option to consider.