We arrived at night, and driving in we clearly see it’s a very sketchy neighborhood full of graffiti, run down houses, and overall unsafe looking region. The code to the apartment lock didn’t work, and on the call they give us many combinations for the lock, that don’t work. They then ask us to press buttons on the lock keypad that don’t exist, so it appears they’ve never been to the location or rarely visit the location at all so we felt no care went into our experience and safety overall. By the time Nick came and unlocked it, 30+ minutes go by, and during this time many suspicious and sketchy people walked by and were staring at us trying to get in, and keep in mind the neighborhood is in a bad part of town; this was confirmed by multiple locals we spoke to and online research. Finally, we realized that the “ short walk or street car ride to the French Quarter” is actually around 20-30 minutes to walk through a dangerous part of town. I recommend looking for another place to stay