James is a great host and quickly responds to messages. He goes above and beyond to resolve any issues you might have. For example, we mentioned that the water filter in the pitcher needed replacing and asked if it were possible to get a new filter. Within a few hours, he sent us an entire new Brita pitcher (instead of just the filter), and added some bottles of Perrier and Fiji water as well at no charge.
The apartment itself is solid and in a nice location with the French Quarter and spots in the CBD a few minutes away by foot. If you’re driving, several parking garages are nearby (rates usually about $25 for self parking and $40+ for valet). Streetcar lines are only a block or two away. The pop-a-shot game in the apartment was great, as were the disinfectant wipes the hosts included.
However, it was not as clean as we would have liked. Nothing stood out as being particularly gross or dirty, but there were a few things we noticed that made us question how thoroughly the apartment was cleaned (e.g., a towel wedged behind one of the toilets, glitter on the floor and couches). A second key FOB would have been nice since only one of us could successfully log in via the August app, but for a small group it probably isn’t too big of an issue unless you frequently make separate plans and have disparate interests.
A great stay overall and we would recommend it to others.