Tracy is the epitome of what a super host is. She is not only a superhost but also a great person. We had a minor a.c. issue, notified her, she immediately contacted a technician and even offered us portable a.c. units. once she was aware of the issue, it was immediately corrected, and she even offered to get us dinner for the inconvenience. Now that I think of it, I should have taken her on that off because the food in New Orleans is amazing. Will definitely stay again.