Kristen's place is gorgeous, clean, uniquely decorated, and very accurate to what was described. We really appreciated all of the extra towels, toiletries, coffee, creamers, brita filter... all added to the ease of our experience. Kristen is also extremely flexible and quick to respond (helps that she lives right next door!) Only critique would be the option of black out curtains in the bedroom and possibly a full-length mirror. Other than that, our experience was fabulous. Would recommend!