Check in was easy and uneventful. Amazing location, spacious, and secure with two locks to get through to get in apartment. Here is where things change. Rust on shower robs and curtains, missing light switch plates, no bags in trash can, light bulbs were out, TV was just sitting on floor in one room. Check in was at 3 and we arrived at 258 and cleaners were still cleaning, so we left and returned 30 mins later and she was gone. laundry was left in dryer.
On day two we left and returned to Being locked out of apartment thanks to dead batteries in electronic key pad. Made contact with host and 4 hours later a “maintenance man” showed up with NO TOOLS, NO KEYS and told us it would be next day before we could get in. Contacted host back and he was able to communicate with “maintenance man” that it had to be done. 5 hours later a new lock was placed. But was unable to leave apartment because it was unsecured with our things inside and the lock was drilled out.
Told host life saving medications were inside and he told me “CVS or 911”. CVS not an option and 911 cost $1000’s.
All this could of be solved with maintenance having a key or a plan in place if batteries are not changed regularly.
Host did refund $125 of $142 for one night and apologized.