We had a little trouble finding the place but we were able to call Lee and he helped us right away to get inside. The property is on a safe street but the walls are thin and you can hear everything. The house was very cold and we saw there were no batteries in the thermostat. Overall, it was a decent stay. The inside of the house is like the pictures and was in a great location to get to the french quarter and activities for Mardi Gras.