We were able to check in early, which we were very appreciative of. The spot is located in a convenient area - we went to several different neighborhoods in NOLA and each Lyft/Uber was a short enough ride. Within walking distance there is a beer garden, a Whole Foods, and a dollar general.
However, the maintenance of the space was a little disappointing:
1. We were told the area wasn’t hit hard by Ida, which didn’t seem to be all that true as the street of our Airbnb was loaded with piles and piles of trash/remodel debris.
2. The yard hadn’t been mowed in several weeks which made for a very unsightly curb appeal. The yards surrounding us were well maintained, but the grass and weeds in Allison’s yard were at least shin height. In fact the rose bush by the porch was so overgrown that the the stairs were blocked - we had to bind limbs to pass.
3. The space was thoroughly cleaned prior to our stay. There was quite a bit of dust, our feet were black after walking on the floors, and the dishwasher hadn’t been unloaded.
4. Speaking of dishwasher…. it is not mounted, which we discovered when it fell forward when we attempted to load it.
5. The space is also advertised to have a washer and dryer, but the dryer does not work. When we mentioned this to Allison we were told it works, but that you have to wiggle the on button. We tried that several times and never did get it to start.
6. The hot water heater also did not work, but after messaging Allison a maintenance man was able to replace a bad breaker within a few hours.
7. The light in the master walk in closet does not work. Also perhaps a bad breaker.
Lastly, we were never given check out instructions through messages/the app nor could we locate a guide book in the space with instructions. In full disclosure, I did not message Allison about this as I had already messaged her about 2 other issues (dryer + water heater) over the course of the weekend. We striped the beds, loaded the dishwasher, took out the trash, and hoped for the best for the next guest.