The check-in process was easy, especially with the app. The place was kept clean and the rooms are well maintained. The few staff I ran into were really friendly. Overall, I felt like it was a good price for a decent place.
That said, the luggage storage lockers are pretty much always full. There's other spaces available around the city, but you'd have to lug your stuff around to them to see if there's any empty lockers. I really hope Sonder considers getting more, because five lockers is not at all enough.
My one issue though was with the temperature of the rooms. It's set to arctic. There's no way to adjust this in the rooms as it's controlled through the building. I would suggest bringing a light sweater to wear when you're in your room.