This rental was exactly what we were looking for in NOLA. The house was beautiful and Robert was a great host. Really nice, romantic home, great backyard,easy access to cool spots like the Marigny and French Quarter, has a walgreens right by it for all essentials, etc. Robert was always available to answer any questions, he was helpful in dealing with our party of four's different arrival times and exit times, etc. This was our first time using this sort of set up--airbnb--and we were very happy with the whole process. I suspect that anyone complaining about these accommodations just doesn't "get" it. We look forward to staying with him again.