We had good communications with the owners prior to arrival. The apartment was very pleasant & well equipped in a quiet street. We were welcome to sit on the front porch & our hosts gave us good information about a parade that passed the house. Plenty of information about New Orleans in the apartment.My husband left some items behind & Rico kindly contacted us very promptly. They even thoughtfully provided umbrellas which were well used when we were there. We highly recommend this property.