Do not stay here. Period. This “luxury” building has 6 elevators. Only ONE of which work. You literally can NOT come & go as you please. You have to call a phone # to get elevator service to which you will then wait anywhere between 20-40 minutes for a freaking elevator. If they even come at all. The one time we decided to brave the stairs was the worst mistake of all. After you get down to the 4th floor the lights are extremely dim, there are cockroaches EVERYWHERE & thee biggest rat traps I have ever seen. Not to mention the pungent smell of urine as soon as you enter the stairwell that gets stronger the further downstairs you get. Almost pushing me to vomit. When speaking with an employee from the building he informed us that the building owner was not fixing anything and not paying for any elevator inspections. When we arrived it took 20 minutes for an attendant to come to the desk to check us in. Then once we got to the apt it took another 20 mins to get into the door as the code provided didn’t work. When I contacted the hosts about the elevator issue, asking why they didn’t mention this in the description, and wanting my money back, they told me the elevators were controlled by the owner of the building and not them.
After I spent an hour back n fourth on hold with AirBnB they told me they would refund me due to an inaccurate description. That was July 2 & I’ve just received confirmation of a PARTIAL refund today July 14.
My husband & I usually loveeee Airbnb, this was a horrible stay.
The only good thing I have to say is the inside of the apt was nice and clean.