As advertised. Room was the same as the picture. Extremely clean. Towel shampoo/conditioner/shower gel. Safe location and safe building. Staff is very helpful if necessary. I’m a very light sleeper, my room (412) was facing the parking lot so it was extremely calm and had no issue sleeping (low season also maybe).
Walkable distance but not in the middle of the mayhem of the French Quarter so that was great too.
The support on the app was very responsive 24/7. Vey helpful.
Cons:
-> The main street door code is NOT activated until 1hr prior to check-in time (4pm by default). So you technically can’t enter and use the lockers for your luggage until that time. Very problematic for me since I arrived by an early flight at 8.30am and had to spend the whole day wandering outside, but I met some staff outside and they let me in and helped me used the lockers.
-> They will also charge you an extra $30 if you want an earlier check-in.
-> No hot water for 48hrs. Not sure why.