Michael was very attentive and easy to contact during my stay. His customer service is top tier!
However, the space was not as clean as I would've liked. One of my friends saw a roach crawling in her bed so she slept in another bed the whole trip. My bed had a dirty piece of tissue sticking out the bed frame. All the bed frames had stains except one. The sheets weren't that bad. The outside furniture was dirty. I understand it rains and you have a lot of plants but it looked like the furniture hadn't been cleaned since it was purchased. You could tell all the dirt that was there....was there for a while. The refrigerator was dirty. All the rooms were really small, like closet turned bedrooms. The carpet in the common area was dingy and covering up more dirt. Like instead of doing a deep clean to get a stain out, they just put a rug over it. Overall, the space is cute but it was just dirty.