The place was fine, but working with Sonder is infuriating. Because we had booked through Airbnb they were not helpful in relocating us to another unit after we requested to downsize. They also provided inaccurate check-in instructions about checking in early (to check in or out early you have to "request", and they won't ever guarantee it until the same day! They won't even let you into the property early to use the rooftop pool. Since there is nobody on-site, chatting with them through the app takes a while. I asked for a manager and was told someone would call me within 48 hours... are you kidding?! (And nobody called.) Property was fine, but I'd stay away from this management company.