- Check-in instructions very hard to find. Had to spend 30mins on the phone with them, because they require you to create an account on Sonder (and add ID, number..) even if you’ve done it on Airbnb.
- Moreover, they switched us from our room to another one because of a lag in their system, adding more confusion to the arrival process
- not a lot of hot water (can’t do 2 baths in a row)
Otherwise, apartment clean, and liked the concept. Possible to get a late check-out (up to 1:30pm)