This place felt like a scam – they set random prices and are very slow to respond. It’s a very large building and only has a virtual person who is located in the Philippines at the front desk a small portion of the time. The heat was inadequate for the back three bedrooms during freezing weather. It took two days to get towels even though they said they would be delivered. I had to go to the linen storage every day to get my own supplies. During our weeks stay, they were often out of the extra blankets and towels we needed. It took me two days to get towels and I had to retrieve them from their storage myself. Although the space says it accommodates up to 10, we only had four people . When two other family members arrived, they tried to charge me 50% more than the nightly fee. They then refunded half of it when I questioned this though they did not explain or answer my questions, but only provided canned responses.