As soon as we walked into the apartment there was a funny smell. We walked a couple more steps in and noticed there were bugs flying around everywhere. We went into the bathroom where the toilet was making a leaking noise and there were even more mosquitos/gnats flying around. Even the bedroom had bugs flying around and on the bed. The bedroom carpet was stained and the fire alarm was beeping loudly that it had low battery. The host stated in his welcome message that he was only available Monday through Friday 9-5PM and to go to the next door hotel lobby's desk if we needed anything. We checked in around 6PM so we went to the hotel. The girl who assisted us was very nice and offered us a hotel room for the night until they fixed the problems with the Airbnb the next day or to let us stay at the hotel instead for the rest of our trip. We chose to stay at the hotel because I knew they weren't going to be able to get rid of the bugs in just one day. Although the hotel was cute and chic, we could literally hear absolutely everything in the room next door. From every word spoken on the tv, to their loud music, to their even louder sex and then to top it off they were smoking cigarettes and we could smell it as we were trying to fall asleep and this was around 12AM. We finally fall asleep and are awoken by drunk people screaming, laughing, and playing loud music in the hallway at around 3AM. We had to be up for a work conference at 6AM so we essentially did not sleep at all. I called airbnb the next day to try to get a refund from this horrible experience and thankfully they spoke to the host and we were able to get it. The Airbnb was uninhabitable and the hotel was horrible as well and not what we paid for. I appreciate that they tried to accommodate us , but it was just an overall horrible experience.