When I first got there I needed to use the restroom (which is outside the room I was staying in) but the door was locked. I messaged Hollis about this issue and a few min later he came to unlock the door with a screwdriver. I started getting ready for bed because I had to get up for a 4 am flight and there was loud offensive music playing. It was so loud that you could hear it throughout the house when you stepped outside of the bedroom. I messaged Hollis about it with no response. I messaged again a while later and he still didn’t respond. I decided I would try to turn the TV on in the bedroom to drown it out but unfortunately the volume didn’t work on that TV. Since I obviously wasn’t getting any sleep, I decided to get on the WiFi but the WiFi password he listed was incorrect. I even tried to connect through the Airbnb app but it said the password was incorrect as well. I messaged Hollis one last time but again he never responded. Over an hour later I heard the music turn down and then a few min later I received a message from Hollis stating that he would ask the “guests” to turn down the music. I went back and read the reviews and this is not the first complaint of loud music. I was really close to calling an Uber to take me to the airport and sleep there until my flight left. Hollis has a great place but with the loud music and lack of communication, this was the worst Airbnb experience for me. I got hardly any sleep whatsoever