We had a series of issues during our stay. To start, we didn’t have any checkin instructions. Luckily, we found where Susanne kept the key when we arrived. Our first night, her young daughter threw a party. We were told it would be over by 10am, but kids (teenagers?), we’re still partying loudly until after midnight. Another morning the heat went out, not Suzanne’s fault as the weather was unusually cold during our stay. We messaged her first thing when we realize the heat wasn’t working (around 7:30/8am), and expected she would coordinate with us over phone before coming to our unit. She immediately starting banging on the door asking to be let in/trying to come in herself. We were still in bed and tried to ask for a few minutes to get dressed before she came. It was a really frustrating way to handle the issue and wake up. Finally, the walls are paper thin between the rental and the main residence. We had to run a white noise app every night to drown out the noise next door.