We haven't met Ben in person, due to our delay in arrival, but we were communicating via text messages before and during our stay at his place. Ben was very responsive and always quickly responded to the messages.
His place is exactly as it is shown on the pictures, perfect for a family of 4 (which was our case), but there are two couches in the living room that would accommodate two more persons if necessary. The kitchen has small appliances available (coffee maker, blender, toaster, etc.) and some basic cooking stuff (spices, oil, sauces, coffee and creamer). The house was clean and welcoming.
The house is 15-20 min walk from French Quarter, going through the neighborhood with small, southern style houses, very colorful and interesting.
We loved staying in Ben's house and would return.