Good: Unit was nice. Mgt company quick to respond. Check-in simple. Mattresses comfortable. Ample free street parking.
Bad: 60 degrees inside, took several hours to warm up.
Ugly: Cleanliness of the linens repulsive. King-size duvet had feces stains on it, as well as fitted sheets on the single bed. Pillow cases had make-up/hair. Toilet had dried pee marks on the seat.
Sent pictures of linens to the mgt company, who promised to follow-up, which they never did. No extra linens were available, nor were we offered any. I spent 1 evening during our stay in N.O. doing laundry, as I could not bear the thought of sleeping in fecal-stained bedding!
Due to the fact that it’s a mgt company, and not the actual owner, our concerns were not taken seriously. In the response, they said that they were “embarrassed and would like to rectify the issue” which they made no attempt to do.
I wasn’t expecting The Ritz, and could have overlooked some of the issues, but feces on the linens? Deal-breaker.