We loved our stay. Great location. Comfortable bed. Convenient and clean. Although Frontdest was communicative and sent clear instructions, the lockbox code I was given to retrieve my key was incorrect. Although I called Frontdesk to get the correct code, they were unresponsive. The security guard helped me hack the lockbox but this took us 1 1/2 hours. This was very frustrating and my only complaint. When Frontdesk finally contacted me the next day, the response was "thanks for your transparency." Although I loved the unit, I do not see myself staying in a Frontdesk-managed space again.