Although I didn't personally meet Felicia because she was out of town for the weekend, I felt warmly welcomed throughout my stay! She is very thorough with supplying information about the apartment and was always available to answer questions. The home is gorgeous and spacious, with plenty of beds. We managed to fit 11 guests in very comfortably, which is certainly a feat! Everything was clean and well-kept. The neighborhood was nice and well-located. Overall, my group had a great stay!