We never met Michael, but he made it pretty seamless to find his place and get inside. His location was ideal for us, just a short streetcar ride to Canal Street. Plenty of restaurants line St. Charles street if your looking for a bite to eat and don't want to head all the way to Canal/Bourbon St. Inside, it was super clean with all your hotel-like amenities. We were greeted several time by his two playful pups. We felt completely safe and secure inside. This was a great first Airbnb experience for us and we highly recommend it.