I was unable to meet Jay but he made it really convenient to access the space. We had no problems with the stay. One of the beds is a little too creaky but aside from that, we loved the space. Bathroom could have been a little cleaner. We were really only in the room to sleep, and it provided just that. The location was great! Not super busy so parking was never an issue but also in the "center" of the city so you could access different neighborhoods easily.