This is a great place... clean, well furnished and a convenient location to both City Park and the Quarter. The decor is bright and fun and if you are eating in, the appliances are top notch! The buses and streetcars are easy to find and can take you anywhere you want to go. The property is super secure with keyed locks on both gates. The pool looked fun but it was just too cold when we were there. We did feel a little uneasy on Esplanade after dark and opted to take Lyfts when we came home late. We didn't meet April but Ken was super nice, showed us everything and even gave us some great coffee with chicory.