This place is ADORABLE! The decoration/details and location were perfect for bourbon and surrounding streets! champagne and OJ in the fridge (+ water and chips), a balcony to people watch, and coffee downstairs when you walk in. She even left us with a document giving us tons of information about places to eat, visit, etc!
We did however have some issues: when we arrived, one of the ladies that worked for the company asked us if we got early check in approved- it was 3:20 and check in was at 3. She ran up to see if it was ready for us. She told us it was on the 3rd floor- we had TONS of luggage (coming from the hurricane in FL) and were needing an elevator. There is not one. This is problematic as it’s not listed in the information- no one wants to climbs up a winding staircase for 3 floors with tons of luggage.
We also got locked out several times as the code stopped working. We finally just jiggled the handle and it opened. Later that day, it happened again. A man who worked there just happened to see us; he tried putting in his master code since we waiting for over 20 minutes for maintenance- it still didn’t work. We finally jiggled the handle and it opened- turns out he was concerned we didn’t have a door knob (just a hole in the door) and the inside had become loose-thus catching the door frame incorrectly and locking us out. He did repair it.
We also called that morning to tell them our shower head was putting out little to no water and we were unable to shower- we were told that someone would be there to fix it momentarily. We arrived later in the afternoon and no one had fixed it yet. It did get fixed later that afternoon. The other issue with the shower is there is nowhere to put your bath supplies within reach. I had to put them in the tub at my feet as there is no caddy, shelf, or storage I could reach while in the shower.
This listing also stated breakfast was included. We never found breakfast downstairs or in our place. We messaged the host about it and never heard back. We specifically chose this location for a few reasons- one being breakfast was included.
The beds were also completely different. One was extremely hard, the other was so comfortable for 1 person! When 2 people got in the bed- you both roll and sink in the middle.
Basically, if you have money to spend and aren’t picky with details, you will be happy here. It really is a pretty place in a great location; we wanted a relaxing couple of days as we were mandatorily evacuated for the hurricane- this just wasn’t relaxing with the issues and unclear information in the listing.