Prior to booking our stay, Charlotte was responsive and went out of her way to be helpful. Every question and message went answered within an hour. She accommodated an early check in and a late check out as well, as our flight was later in the day. The house was spacious and perfect for a large group, more than enough towels and linens. The home is in a great, quiet neighborhood not far from local bars and restaurants. A quick, $12-15 Uber drive into the French quarter. Every interaction with Charlotte was nothing short of pleasant. If you're visiting NOLA, especially with a larger group, I highly recommend booking here.... especially for the stunning master bathroom!