I booked a unit in New Orleans for myself and family. The day of check in I received a call that they had found a leak in the unit I booked and couldn't accommodate me. I realize these things happen and I was told I'd receive a refund in full but I have yet to receive it. I paid almost 900 dollars in advance and I think after 6 days since the cancelation that I should have received it by now. Careful when booking because if something happens that isn't your fault and it has to be canceled it ISNT EASY to get your money back. They take money for the initial booking instantly but they can't give it back in a timely manner when something happens.