I booked this place with 7 total ppl for bayou classic. Only thing good to say is it close enough to the action of French quarters.
We had issue that started from a late check in response from the host. I sent emails days prior requesting our check in info with no response. Final the day of I decided to call. Luckily I got an answer and the info was sent via email with check in instruction. It was at the the time of email that I was informed the owners stayed at the property in the basement. He stated they were an older couple and would not bother us during our stay. That was DEFINITELY NOT THE CASE but I’ll get back to that. Upon check in, members of my group were calling me telling me the place was filthy with trash everywhere, dishes in sink, dirty tub, nasty stained floors, and pills left on the counter. I have pics and videos to prove it. I called the host and of course he denied our issues stating the house was cleaned earlier that day. I requested that he send a housekeeper to address these issues ASAP. He agreed and mentioned he would stop in as well.
When I arrived as well as the last of the guests, the housekeeper was there cleaning so I introduced myself and ask questions to get acquainted. Because it was 7 of us, I felt it was a bit intimidating for her so I assured her everything was ok and I was left to speak with her freely. I ask if there was a w/d for our clothes and she stated we could not have access to those amenities because it was in the basement with the owners. I asked if she had any clean sheets for the rooms (I don’t trust anything at this point). She pointed out new sheets. I brought my own sheets for my bed anyhow, but it was in case the others were interested.
The host did arrived and he was pleasant and even recommended activities and restaurants to try. He apologized for the mishaps upon arrival and also mentioned they would not clean the pool for our stay. That was fine because it was too cold to swim anyhow so I didn’t make a fuss;however, it’s a courtesy to make sure everything is in order when charging for the space.
Back to the owners- they were HELLA LOUD, like ridiculously LOUD. You can hear their whole conversation all night. TV was LOUD ALL NIGHT.
I slept in the master room alone and was highly pissed because I could NOT sleep AT ALL!!
There was a hole in the bathroom tub in master room so that’s why I was able to hear every little thing. There was also a bad smell in the master room as well. Perhaps that’s where their basement bath was so the smell seeped up I assume.
We limited our time in the house and spent most of it partying in the city.
I got a call from the host after our check out claiming there were burned holes in the comforter for the master room. That’s impossible allegations because as I mentioned before, I slept in that room alone myself. I.dont smoke and didn’t have fire or scissors or any sharp objects at any point. PLUS I used my OWN sheets on the bed. Have pics to prove the sheet set that I put on the bed while in the room getting dressed.
Overall, I did not have a good experience at the house. I use Airbnb quite often and have never experienced anything like this.
The house served it’s purpose as a room over our heads for the limited time we spent indoors otherwise We would have left After checkin. Because it was bayou classic weekend, we had limited choices for hotels. If this is your last resort good luck otherwise run away!