First of all the employees were wonderful had a fantastic stay. The jacuzzi was an amazing add. Took some great pictures in the lounge area because of how beautiful it was. The spiral stairs in our room took us by surprise it looked amazing both upstairs and downstairs, the bathrooms were spotless and gorgeous, the beds were really comfortable and surprisingly the sofa was extremely comfortable. Was our first time in New Orleans and with Plaza resort definitely would recommend 10/10