Our flight was delayed then changed and he let us to check in a little earlier. Instructions to get in were easy. The walk to the French Quarter was 18 minutes and seemed safe during the day, not so much at night. It was a bit loud at night, something across the parking lot. They had a plumbing issue outside of the apartment building. We had to walk through it to get to our place. I let him know, he communicated fast, maintenance came fast. The outlet outside didn’t work, I helped by changing our dinner reservations and running the extension cord through our place to fix it cuz it smelled bad. He texted me at 10:30am saying housekeeping will be there at 12 for checkout. Our checkout was at 3pm. I showed him our itinerary & what the app said for checkout time. I left way earlier and he said he would reimburse me $50. After check out, he ignored my messages and customer service messages for days. Days later I asked if he would honor his word before I post my review. He did after I that.