1st when we got there our unit wasn’t the one advertised nor what we agreed upon the replacement room had a previously reported large crack in the window, the hot water nor heat worked we were given a space heater, we reported we would be out of the unit to the customer service & on location worker and told them directly we didn’t want anyone in our unit while gone when the worker was there to assist with the heating issue ( she came earlier than they said so she didn’t need to enter after we left ) she observed me getting dressed for tour and changing jewelry… she later entered our unit after waiting on us to leave ( the keypad recorded her keyless entry a hour after we left ) she stole my Grandmothers Wedding ring, my heart pendant necklace and $300 cash from us that was left in the hotel drawer. This place a complete nightmare I would not recommend this place to anyone we had to switch to a hotel after being burglarized and going 2 days without heat & hot water