Take notice of the check in time of 3pm-10pm. Our flight came in after that and although Barbara said she would “not leave us stranded” we arrived about 12:30 am in a strange city with no way in. After several Attempts to contact her via phone calls, message on the site and texting with no response to anything, We had to walk 3 blocks to the nearest hotel that would take us in at that time. We even walked past one hotel that had horrible reviews. It is scary to be alone in the middle of the night and we were tired. Not a good first impression. The next morning she messaged us the code to get in. That was all we needed at 12:30 am was a code!!! Finally we got into the room and it was beautiful and exactly as it showed in the pictures. Barbara called us to say that it wasn’t her fault that we couldn’t get in the night before, she kept stating that her check in policy was clearly stated, as it was. But still, ALL we needed was a code to get in. My friend was very frustrated and let Barbara know it when she was on the phone. Barbara was defensive and threatened to call Air B&B and have us transferred to another site. That made us uneasy and reluctant to make ourselves to home. We never heard from air B&B so we finally unpacked and went about our plans. The room was exactly as described and the bed was comfortable. There was soap and shampoo and conditioner in the shower. We ran out of toilet paper and we had to buy a roll and the other roll we got from the bathroom in the courtyard. This space is most Definitely NOT for children. Friday and Saturday night it sounded like the other guests brought Bourbon street to the house. It is a party house, Great for party people but not for families. We only went back to the room for sleeping. We had a very busy agenda and only one other issue throughout our stay. Sunday when we went back to the room we couldn’t get in with the codes that she initially gave us. I called and messaged her and After a 20 min wait she responded back to our message with only the new code, no apologies or concern at all. We never had any face to face contact with any personnel or hosts. We had minimal contact with Barbara and we have still not been compensated for the first night as she said we would be. The place is not a bad place to stay, Barbara on the other hand is not personable and does not know how to effectively communicate and follow through when there is any issues.