The check in process was easy & pleasant. I could tell it wasn’t super clean because there was still a soap/ sud spot in the shower before we used it. The mattress was surprisingly stiff, not very comfortable. Also, I paid for the location & amenities, but no such thing was available. The rooftop pool and the bars that are advertised in the pictures were all closed. Felt that I was cheated out of a full experience. It was a fine stay though.