We had a fabulous experience! Betsey and Jack were exceptionally helpful and responsive to our questions and requests, both before and during our stay. The property was just as described and was clean, comfortable and well-appointed, right down to the basket of snacks! The comprehensive guidebook they have assembled was a great resource for first-time visitors. The Bywater neighborhood itself has lots to offer as well as being conveniently located within easy walking or cycling distance to the French Quarter. If we ever get back to New Orleans, we will definitely be looking to stay here again! Thanks, Betsey and Jack, for a great experience.