Our stay was fine, with a few issues that José was quick to respond to (stocking a few household necessities) and few that weren’t quick fixes. The wifi cuts out for an hour here and there intermittently and the router isn’t in the unit for easy reset, and the pull out couch is very uncomfortable as a couch.
We were offered a partial refund because the apartment above us was being renovated, with loud, random noises throughout the day starting at 8am.
Just a couple days before we arrived, after the refund window had expired, we got additional information that strongly suggested parking garage recommendations with a mild warning about leaving our car out on the street. We parked our car on the street, and other than a few homeless people sleeping on the street outside the complex, we felt safe in the neighborhood.