I only gave three stars because the TV, microwave and refrigerator were all not working when we arrived. I called to let the owner know and was able to leave a voicemail but wasn't able to speak with anyone directly. I received a text a couple hours later stating that it was fixed but when we arrived back later that evening nothing had been fixed. Furthermore, the refrigerator was leaking and one of our backpacks was soaked because of it. Otherwise, the check-in/out was easy and the location was close to the French Quarter which was what we were wanting.