They literally booted my car after I paid them for parking. Somebody ripped the temporary plate off of my car in their parking lot and they booted it, I planned on leaving the hotel at 10 pm for a concert only to find out I couldn’t even leave. I paid $80 for that ticket and didn’t even get to see the concert because the boot wasn’t removed from my car until 1am . The guy that was supposed to be helping had a nasty attitude, he didn’t call me like I asked him to about getting the boot removed. The lady who was there before him said it would take 15 minutes, it took 4 1/2 hours!!!! The hotel reservation was POINTLESS I only got the hotel so I could go to the concert and instead of going to the concert I was sitting outside in the cold waiting on them to remove a boot from my car. I honestly want my money back for the stay because it was so horrible, I’ll be leaving a review on Yelp also
If you don’t want a boot on you’re car, after you paid for parking DO NOT GO HERE the staff is rude about problems and they don’t really solve them like they claim they will. This was a waste of money and ruined my entire night