There was no hot water by the second day and it was 20 degrees outside. When I called to report the problem they stated to run the water for a few minutes it should get hot, this is after I’ve told them the water has been running 20 minutes and still remained cold. I was told they would call back and no one called back. I’ve called at least 3 to 4 times on December 24,2022. This was the worst stay and I will not rebook because we had to leave and go somewhere else just to take a hot shower. The staffing handling this issue was definitely poorly done.