The first spot they had us on was fine except the a/c did not work. So it was over 80 degrees inside. They ended up moving us to a new spot. We went back to the original spot to grab our things (they told us to take our time)and we were locked out for over an hour because they had changed the passcode without making us aware. Finally after getting our things , We moved over to the new spot where the hot water did not work or the dryer. Was unable to shower and had wet clothes due to broken dryer. Sonder’s support team did communicate well but no one actually came out to address the issues. We were there for about 3 days. I was pretty bummed and disappointed. The only compensation that we received was $30 back. I will likely not book with them again.