The location of the hotel was great, but we were really disappointed that we were not notified that there was ongoing construction within the hotel. We could hear continuous drilling from 7.30/8am every morning, which was really loud and meant we could not relax in the room.
We also had problems with our safe not working, our door not shutting properly and key cards not working, and drainage issues in the bathroom; meaning the bath filled with water each time we showered, often taking all day to drain. If we called maintenance, it could often take at least 30 mins for them to show and it had a negative impact on our holiday, so we eventually stopped calling.
Noise is an issue within the hotel, as you can hear any noise from neighbouring rooms. We did not have access to a mini bar or a fridge and there was no where within the hotel to purchase water.
Our room was not serviced at all during our 6 night stay - we were not offered new towels and our bed was never made for us.
We feel that the Airbnb advertisement is extremely misleading and does not reflect the hotel - a 4* hotel it is not.