This is NOT a traditional Airbnb. It is very much like a hotel room with 3 bedrooms. You will have no personal contact about the lodging or the area. Calling or texting the number they suggested is only a frustrating experience that leads to no person...just automated messages.
I had to give photo ID and take a picture to confirm my reservation, yet there was no one there to verify my identity. I'm still wondering why they have to have my photo.
Bedding and linens were great. Not enough coffee for a 5 day stay. We did have 2 large cockroaches visit. To be fair, we saw a lot in the city, but still, not pleasant in your room. I would suggest taking a lamp off a bedside table to place luggage off the ground. The rooftop pool was very small and cold.
There's a nice little bar in the building, but they generally closed by 10:00, so no nightcaps there. I have written lots of reviews, and this is by far the most negative. It is clean, the beds are great, it's practical for a group, but just hated dealing with Sonders and am disappointed that Airbnb appears to be letting go of their original personal experiences.