Didn’t receive check in instructions until having to follow up and ask for them again, although was time it would be emailed to me at 4pm. Upon arrival, HVAC was broken. Host does not provide an after hours number. Provided pics to host of frozen unit. Over all, place has cheap broken furniture. My wife also noticed snot on the wall. Not what we thought it would be. The host declined our refund request, but AIRBNB issues the refund.