The apartment was not the one in the pictures, although we were able to find this out ahead of time, so we were prepared. Although the apt had been cleaned, it was not spotless. What it actually needs is a bit of maintenance. The trim and walls had been dinged up and the toilet seats were not tight. One of the things that made us concerned the most ended up being the area. On the second night of our trip, there was a shooting literally right outside our building. 43 shots fired and 2 people injured. Ultimately, we were happy with the Sonder experience, and might try them in another location. But we prefer the personal experience of renting from people who personally care for their own airbnb. You could tell that it was taken care of by a big corporation.