Check in process was very easy. The house was accurate and looked like the photos. We had some inconveniences during our stay and the host was responsive but not able to fix everything. The air conditioning wasn't working in the front of the house and the power shut off twice on us. One bed frame was broken causing the bed to cave in the middle. The fabric on the kitchen chairs were peeling, so we had to add blankets in order to sit on them. The freezer was broken. The shower rods were resting on the top of the shower so they fell down anytime someone took a shower. The location felt safe to walk during the day but I wouldn't walk there at night. It's a 15 minute walk to Freret Street, ~10 minute walk to St Charles, and a 15 minute walk to Magazine Street. The host did give a percentage of the money back we requested, but not the amount we asked for. Hopefully the host makes these updates and also adds silverware.