When booking my husband and my honeymoon. I intentionally looked for a hotel within the French quarter that had a balcony. We wanted to be able to sit outside in the morning with coffee and at night to watch the town.
We paid more money for the king bedroom as it had access to the balcony. Upon arrival at the hotel we were told differently. The staff was very apologetic that the listing stated we would have a balcony, but also told us the only two rooms that had them were booked the entire time we where there.
We looked into other places to stay, but the day off prices were out of our budget. So essentially we paid more for the one thing we wanted on our honeymoon in terms of a room and were not able to have it.
The staff was very friendly and nice. The location was superb.
However the room was not was we paid for or what the listing stated. The room also had many defects and a moldy air conditioner that we had to run as it was 80 degrees out and no window would open. We would hope they would consider compensation as we don’t get another honeymoon and are not traveling back to New Orleans any time soon. We were really hoping to have a special getaway that was to our specifications.
We talked to the hotel and they couldn’t do anything for us. Again, very nice and cordial staff. However the answer really was - I don’t know what to tell you.