The photos do not include the lobby, which it should because it’s not as nice as you may expect based on the photos.
The pool is nowhere near as big as it seems in the picture, it can fit about six people comfortably max. One group would wait until another group got out to go in and enjoy themselves.
The apartment is cool, a little smaller than the photos but nothing major.
The stove didn’t work and we didn’t get it fixed until our third day.
The host never told us nothing about construction being done in the hallway right in front of our apartment door and we had 4-6 men working who we had no information on and would have no one to go to if anything unsafe happened. They were working all day for two days which means they know where we were staying, they could hear our pincode if we were talking too loud while walking in and out and they could do anything to us or our apartment while we were there or while we were gone if they really wanted to. Highly unsafe and like I said the host told us NOTHING about this along with the fact that we never met the host and have no photos of him 🙃
Not to mention there was a point where we had to wait in the hallway for 15 minutes and couldn’t go into our apartment because they had just laid down something for the floors in the hallway that we weren’t able to walk on.
We never met the host, we just dealt with the concierge desk. Which isn’t bad in itself, but it would have helped a lot being that the host does not have a photo of himself on the listing and we didn’t find out he was a man until we called to ask why the driver we booked through him had our room number....
The host responded to us but you can tell that he used automated responses not in line with how he spoke on the phone, which added onto the weirdness of him not having a photo and us never meeting him.
Ill reiterate here that the host told us nothing about construction being done for two whole days when we arrived.
The area of canal street is not the safest even though it’s close to bourbon street. NO still has a homelessness problem which is completely understandable because the city still hasn’t recovered from Katrina, but the location seems to be in the heart of it. If you walk down 4-5 blocks unknowingly, you’re going to walk right into a very sketchy area of a lot of run down or empty houses that house a lot of the homeless people and may be used for drugs. This is not a slight to the people living there, but it’s very important information for an unknowing tourist.
A lot. We settled for a 50% refund even though we really wanted a full refund and to completely relocate, but didn’t because it was a lot to handle midway through a vacation that was meant to be a celebration...