Looking at the previous reviews we already knew that it was going to be a good experience, but Vic went above and beyond to make us feel more comfortable. There was unexpected cold weather in New Orleans for our trip, and Vic messaged and let us know to bring warmer clothes. We had ponchos and umbrellas at the place when we get there. Vic was always available through messages for questions we had about places to go and parking. We had heaters which were just the right temperature. We highly recommend this place!