Brett is very nice and efficient. Love the combination lock. The neighborhood and location are perfect. The condo was clean and good-sized. You could hear the little kids next door, but they were just being kids and go to bed early. My two reservations are the bed and the sofa. The sofa needs to be replaced. The seat slants toward the floor which makes for awkward sitting. The bed bothered my back. I don't know why. It was comfortable, but when I'd wake up my back was stiff. Back to the good stuff: awesome wifi, intuitive TV controller. I love New Orleans and we walked everywhere!