We expected a pool at the property location and was told from one of the "workers" that the pool was located around 15 minutes away; NOT at physical location as addressed.
There was inadequate parking spaces for the property. if you're thinking of booking for a large group like I did, keep in mind that some of you will be parking on the road. also, If you have people that booked above you, prepare to not sleep. we had people walking in and out of the "building" till around 3 am in the morning. my family hardly got any sleep on our first night there after driving for 8 hours. it would have been okay if we didn't have to hear people walking up and down the stairway or closing/slamming the door.
washer and dryer is not conveniently located inside the "living space"; instead, it's located on the bottom of the building.
not to mention the check-in was delayed for 30 minutes because they couldn't get the place cleaned up on time. it appeared like Raw sewage was visible on the "drive-way" of the side of the building. It smelled absolutely horrible and NONE of the maintenance people did anything about it until I sent a message to the host.
This place was an absolute rip-off. This listing should have been listed as a "condo" since you were sharing the "building"; so you weren't exclusive with the entire building. you're only exclusive to your booked living space; which is an absolute joke. I paid around $1,700 for 4 days. This booking has been the absolute worst AirBNB i've ever had. i've had better experiences at cheaper hotels. the inside looks nice, it's clean. the bathrooms were disappointing; of 4 bathrooms, one of them had just a toilet and sink, and the other bathroom was just a shower and sink with no toilet. only 2 were fully equipped with both toilet and shower. The number given at booking was not a personal number. anytime i called it was answered by someone who works for either the host or the host's "company". At 11pm the living space was 78 degrees. I called MULTIPLE times before I got an answer. No formal apology was given to me or my family for such a horrible experience. No phone call. not even a text message to apologize for all the things that went wrong.