I have never had a more terrible experience with an Airbnb host. The air bnb had a broken backdoor & her untrained dogs came through the backdoor & were in the house when I walk out of the restroom ran up to me & jumped on me ripping my arm up. The host showed no remorse & instead slammed the back door shut. When I asked if there was a problem she began arguing with me instead of apologizing and saying that I knew what I was getting when I rented the place. I knew that she had dogs but I had no idea that they had free access to the unit that I was staying in and that they were untrained and would possibly do harm to me or my friends. That the unit had a broken backdoor for anyone to come in at any time including her animals. The unit was full of dog hair and the bed that was supposed to be a sofa bed was a very uncomfortable lumpy futon. This could’ve all been overlooked if she would’ve been kind and remorseful however her animal did cause me injury so we were forced to interrupt our vacation and relocate to another hotel. This is the worst experience I’ve ever had she also kept sending messages harassing us after we left. Accusing us of just wanting money when we just wanted a place to stay & enjoy our stay in New Orleans. Beware of this place. I’ll never use air bnb again because of this woman( Patti). The most unprofessional disturbing woman I have ever met.