TRAVELERS BEWARE!!!!
We travelled from Los Angeles to New Orleans to attend the Jazz Festival and picked the Storyville Hotel, because of it's close proximity to the Fairgrounds, Frenchmen Street and French Quarters, which are all within walking distance.
Prior to checking in on Wednesday, May 4, 2022, the owner Barbara sent us a welcome email that included codes and directions to get inside the front gate, front door and our room. She asked that we "Kindly communicate" with her through text messages or Airbnb. In a follow up message she wrote quote, "My phone is not allowing incoming calls! But I can call out. Then you will be able to text me until the ringer is fixed!," unquote. The aforementioned message should have served as a sign that all was not right at Storyville, but in our excitement to attend our first Jazz Fest, the warning went unheeded.
It was a hot day, and the first thing we noticed upon entering Room #5 was how hot and smelly the room was, but after turning on the wall mounted air conditioner, it was bearable. Besides, we knew that most of our time would be spent enjoying all that New Orleans has to offer, great music, awesome food and the southern hospitality of its people. When bedtime rolled around, we lay on a comfortable bed, but couldn't help but notice paint and plaster peeling from the ceiling. It appeared that there had been previous water leaks that we ignored. Another warning sign we let go.

The next day I got up early and walked a couple of blocks to get water and upon returning, I ran into another traveller who related he had stayed at the hotel on a few occasions, but with each new visit, Barbara became more and more disengaged regarding any services she supposedly provided and the building was showing signed of disrepair. He added that his group had no intention of returning.
On the second night, a strong thunder and lightning storm went through the area, and the rain came down in sheets. Awakened by the storm we noticed that water poured down like a river directly onto our window and window sill. It was obvious that the storm drains were either non existent or needed to be serviced. Thankfully, water did not flood into our room. Another sign.
On the third day, we returned to our room and noticed the bed had been made and clean towels were in the bathroom. It was a welcome surprise, and we thanked the housekeeper Roxanne with a tip. We assumed that clean towels were provided every other day, but when it didn't happen on the fifth day, I sent a message to Barbara and asked for clean towels. Barbara replied back, "Good morning, we offer initial supplies. There is a convenience store one block away to your left." It was a WTF moment, but we let it go.
On the seventh day, we checked out of our room and returned home. Unfortunately, we discovered that we left items underneath the bathroom sink. Over the next four days, I sent text and Airbnb messages to Barbara informing her of the items left and the fact that I would pay her or an employee to have the items retrieved and sent to us, but she never answered one message! Not one! I enlisted the help of Airbnb, but they couldn't reach her either, and suggested that we file a claim for the items via their Resolution Center.
The bottom line, like the other traveler noted, Barbara is a disengaged owner, which is definitely reflected in her lack of communication with those that stay at Storyville, which is more like Absentville, and the continuing deterioration of her building is not worth the money she charges. I would never stay there again. You've been warned, I wish someone had warned us....