Andree is responsive, and greeted us for check in. The place is fantastic. We never had issues with parking. The windows are on a busy street, which may be an issue for light sleepers, but wasn't for us. The location is close to everything, there are cute places for meals and coffee in the neighborhood. I was traveling with my dog and because of timing, and not wanting him to be in the car, Andree let us check in an hour early and out a half hour late which was so nice. It'll be my go to place to stay when in NOLA.