There were no directions on how to get to the apartment from the lobby (no signage, no information from the Airbnb, the third floor is, in fact, located in a different building that you cannot access from the elevator in the lobby). There was no internet and no way to actually watch or stream tv. The location was fine, but for the price (and absurd 90$ cleaning fee), a hotel room would have provided more amenities, parking, and far better customer service. The management company did not use the Airbnb app to communicate, and sends emails ad nauseam. 10/10 will not stay at a sonder managed property again.