This was a quick trip for my husband and me, so we didn't have any interactions directly with Alice and Scott, but the room is adorable and perfect for a quick stay. They have a well stocked kitchenette type area in the closet and leave snacks on a nightstand. They were accommodating to our schedule and let us drop off our bags before the check-in time (which was much appreciated!). Loved the location - lots of stores, restaurants, bars, coffee shops within walking distance. The only (very slight) drawback was noise from the street. There wasn't much traffic down the small street, but if a car came by, it was definitely noticeable. To counteract this though, there is a white noise machine provided. Overall, would definitely stay again!