We thoroughly enjoyed our stay in New Orleans and the apartment was a big part of it. Kids each had their own bed and bathroom and the basketball ‘pop a shot’ was a big hit. Communication was outstanding for the most part but I never got a response about pool not being accessible and that was really the only downside as kids had looked forward to the pool. Parking is not included and cost us $25/day but we knew that ahead of time (after asking James) and garage was same block so we were well prepared. We just left the car in it the entire time and paid on exit. No drama at all. Location was perfect - close enough to French Quarter to do everything on foot (or tram to Garden District) but far enough for it to be quiet. 14th floor views were also super. Thanks James!