Kyle was extremely accommodating and very quick to answer texts. Even with us getting in late at night, he made sure the keys were easily accessible and everything was ready when we got there. He even let us hang out a little after the check out time since our flight left later in the afternoon. The place is super quirky and the old building is awesome. If you're used to white hotel sheets and a turn down service, this place isn't for you. The whole place is oozing with character, which included some old cracked walls and creaky wood floors. We absolutely loved our stay and would recommend this place to anyone. It completely captures the artsy, eclectic essence of New Orleans. It was also walking distance to anything you'd need without being right in the middle of the chaotic parts of the French Quarter. There's a great hole-in-the-wall bar next door called Tonique that was awesome for a late night drink. As other reviewers mentioned, there's construction on Rampart, but you can't hear it from the apartment so it didn't bother us at all.