The beds had plastic mattress covers which did not provide a restful sleep. Every time you moved you could hear the sound of the plastic. The dining room table and chairs had plastic covers. Which reminded me of my grandparents home. We had some problems with the heating system and she moved us to another location that had the same problem. We arrived during the cold spell and both houses were unbelievably cold. The second location needed a good cleaning. I can say she was very responsive. If I had to utilize her accommodations again - I wouldn’t!