The positives: Charming old building that has a lot of character, in a great location to Bourbon street, easy check-in, and the bed is really comfy.
The negatives: Smelled like urine upon check-in. We rarely had hot water, IF we had running water at all. This is a hot/humid state and we had no way to clean ourselves/shower for 1-2 of the 5 nights we stayed. While the water was being repaired by maintenance, we noticed that the main door to the courtyard, as well as the "secure luggage storage" door, was left wide-open to anyone walking by on the street for the entire day. Needless to say on our last day we chose to haul our luggage everywhere after checkout, because we did not trust the security of this place.
Thank goodness I was a little sauced the first night we got back to the listing, because we needed to clean a dead cockroach off the floor (the floor was pretty dirty out of the gate.)
The listing description states "Enjoy our Complimentary Champagne. Relax in pure Luxury with our Bathrobes, slippers" -- for 2 people we were provided one bathrobe, no slippers (which would have been nice since the floor was so gross.) After asking twice over the span of a couple days, they finally brought slippers, which were cardboard disposable slippers (not the "luxurious" slipper pictured in the ad.) It was pretty disappointing and we ended up just wearing flip-flops around the listing instead so our feet wouldn't turn black out of the shower. Don't even bother to ask the host for the "free champagne" that's offered TWICE in the ad, because they apparently haven't provided it for two years now, and have no intent of updating their listing description to be accurate, despite that I had repeatedly asked them to do so during my stay.
I really was hoping the negative reviews I read about this place would be 1-offs, but I was wrong. Sadly I made the decision to book this place for a mother-daughter trip with my 63 year old mother. While this is a great place to use as a crash-pad if you're in your 20's, it's not suitable for anyone who would like to have reliably running water and a clean space to stay.
Honestly a single apology would've gone a long way, but even though we had constant issues with running water, let our host know we had a cockroach die in our room, and they offered slippers and champagne in their ad when clearly they don't actually offer it, we never one got a single apology about our experience. I would never, never stay here again.