Great location with access to parking on Banks Street.
We reserved the room right next to the garage door and it was not clean when we arrived an hour and a half after
check-in (3:00 pm).
•food still in fridge
•used towels hanging
•insufficient towels
•no toilet paper
•pillowcase missing
•*no coffee

After contacting our host she explained they had just hired a new cleaning service and gave us the option get a full refund if we desired to cancel or a deep clean.
We declined to relocate since it was Friday and needed to be close to our family’s function & asked for clean linens and toweling.
Our host made those available within 30 minutes and removed the contents of the mini-fridge.
(*We did not realize there wasn’t any coffee until the next morning but had packed our own.)
It’s understandable when a new cleaning service drops the ball.
But, in this rental
(next to garage door)
the air conditioner is
24” above the bed.
It’s an unacceptable installation site
if rest is desired!!!!!
We couldn’t sleep without covering our heads because the vents blew directly at our faces and over
our bodies, continuously.
Turning the
air conditioner off
isn’t an option in
New Orleans, in May.
By day 3 we were both sleep-deprived and ready to get home.