As we arrived Kim met us and she was 10/10 on friendliness and information. She really made our trip great because we took her advice and visited those places.!! New Orleans is great. However the home has several areas that I was shocked to see in such bad news of repair. Other than it being an eyesore it didn’t effect our trip. The only bothersome thing was that in the whole house there was only 1 window unit air conditioner and it did a poor job of keeping the home cool in the NOLA heat.