I was contacted by Charly a few days before my arrival, and again the day of arrival. She wanted to make sure I didn't have any questions or concerns. The house was absolutely lovely, even nicer than the pictures. We fell in love with the neighborhood. The short walk to the park was perfect for a morning stroll with an adorable coffee shop on the way. Charly had snacks waiting on us and did everything to make our stay enjoyable. I can not say enough nice things about our experience here. We will definitely be back.