I would have given 5-stars except for a few key factors. 1) The pictures were better than in person. there were stains on the comforters & the updates were very DIY so it didn't feel as updated or spa-like as the pictures show. 2) The kitchen utensils and dishware were mix-n-match and in bad condition & there wasn't even a spatula. it was very difficult to cook anything even scrambled eggs because no spatula & no non-stick pan. everything burnt. 3)communication was good a few days prior to & upon arrival but I had quite a few questions in advance such as asking if I could have an extra person for just 1 night but got no responses to those questions. I wasn't able plan in advance because he didn't respond until within a few days of the stay. communication was good from that point on though & he was gracious to meet us at property to let us in a few hours early so that redeemed the fact we had difficulty planning the additional persons in advance. he did end up letting them stay for a fee so it all worked out.
Overall, I would say if there were advance communication & if some over-used items, ie stained comforters & useless kitchenware were replaced, it could have been a 5-star rating. Despite any shortcomings, the home served most of its purpose to give us somewhere to sleep & get ready but not to prepare meals so most our groceries ended up in the trash.