The good:
Stocked kitchen with pans, silverware, dishes and cups.
Stackable washer and drier.
Nice bedding.
Texting to communicate issues was fine, but more than one person would respond making it confusing. The responders were polite and apologized for any inconvenience.
The bad:
Painfully thin walls. We could hear the neighbors TV and conversations as well as several arguments. This made for an unpleasant experience.
Leaking kitchen faucet.
Would have liked to watched TV, but traditional cable was not available, not even an antennae for local news. But there is a 14 bullet point direction ( yes, 14 points) about how to access Google Chrome, which culminated with suggesting I create a YouTube TV account because it was free for two weeks. But doing so included giving my credit card number. Needless to say, we didn't catch any sports or news during our downtime.
Running toilet.
It is also a round toilet, I haven't seen one of those for decades! The round toilet may work for the ladies, but are not a man's best friend.
The furnishings were cheap. There is a fratboy Futon in the living room. Luxury hotel prices, with cheap, bachelor pad type furnishings.
Lack of parking. We got a ticket for parking near a stop sign, but there wasn't clear markings saying not to park. My mistake.
Asked for early checkin several days prior to arrival. They kept me wondering until 3:15 or so on arrival day if I could check in early, needless to say, we waited until 4pm. I would have to reach out to them for updates via text. Note, we left before our "checkout" time, but there was no one to tell we were leaving early. Perhaps someone who needed to checkin early, could have. Doubtful.
Sonder did suggest we use Bounce to store our luggage, but that would've been more money.
Sonder did suggest parking locations, but again, more money.
Overall we had a great time in New Orleans, but next time will probably get a hotel. Yeah, the airbnb thing is trendy, but places like Sonder have a far way to go to keep up with the larger chain hotels.
We'll be staying at a hotel next time.