Karen was awesome and stayed in touch with us throughout our planning the trip. Unfortunately we had major car issues traveling to New Orleans and couldn't make it and Karen stayed in touch the entire time and was super understanding...She even refunded us when we couldn't make it. She didn't need to do that and yet she did...no wonder they call her a "Superhost"! We ARE going to make it back eventually and we can't wait to have one of her breakfasts!!! Thank you Karen! You rock!