A step up a step up from basic, a step down from fancy so it was right in the middle of our comfortable zone. Jeannie is a gracious host very informative, without being intrusive. Also well organized and well prepared. The only suggestion would be to add a safety bar to assist with stepping over the tub into the shower. Tub is rather deep. Would definitely return next time we're in New Orleans. Thank you Jeannie for your great hospitality.