Jay was amazing. The check in process was seamless and we walked into a toasty heated room, which was very welcome since it was 38° outside. The common areas were cleverly painted and the whole house had a fun, positive vibe. The room was spacious and clean. Jay even made a point to come down and give us a lot of suggestions on where to eat, what to see and do, and forms of public transportation. He was very friendly and easy to talk to. I highly recommend this place :)