When my boyfriend and I got here we drove 6 hours from Alabama to New Orleans. We checked in 4 hours late and when we arrived the only room ready was the living room, the front area. The kitchen was not cleaned and no garbage bags in the trash can. The bedroom was not ready, no sheets were on the bed and the mattress was bare, it was stains on the bed. No toilet tissue was available we had to buy our own and the trash was not taken out. Laundry was sitting on a stand next to the washer and dryer. We left a day early due to how dissatisfied we were with our stay. I use Airbnb a lot and this was by far the most expensive and disappointing stay I have had and would NOT recommend this stay. I did have to work with Airbnb Support for assistance. I reached out to Vacasa multiple times regarding my problems and all they did was say they notified the local office in the area and someone would assist and no one did. No one came by, no one called. I also called the 24 hour line they referred me to who also said someone would reach out and no one ever did. Never will stay here again and would not recommend it. Thank you.