I want to start by saying that I usually don't like leaving a bad review. However, Leila made it impossible not to. First off me and my 3 friends arrived on Saturday for Mardi Gras, went to bourbon street to kill time until the check-in. It wasn't until 2:00 pm(1 hr before check-in) that Leila decided to let us know that the house that we booked and paid for in full was no longer available due to a mystery hole in the toilet. We understand things happen and tried to negotiate with her, but it's still a major inconvenience to us. The reason we booked the house to begin with, was for comfort and to accommodate 4 guests. We tried to explain this to her in a rational way and asked if she could cut the price down since the new place only had 3 beds and less room, not to mention two of those were twin size. Leila did not like this at all and immediately started arguing that the new place is closer to the parade and started making certain uncomfortable remarks like "What other option do you guys have?". We did not care about the location at all. Overall, she promised that the new place was better and we would have even more room. We decided to give the place a look. As soon as we looked at the place, we instantly realized we got bamboozled. The closet was filled with nothing but her and the rest of her family's personal items. The bed frame in the master bedroom was separated from the bed(extremely hazardous). One room was "off-limits" for whatever reason, cabinets weren't opening correctly. Her best offer was to bring a dirty mattress and put it on the floor. To top it off, we had to leave the key under the statue or the desk for her to even bring the mattress because, as she said: "it would be an inconvenience to go back home and grab the extra key." After the first night, my friend had immediate back pain from sleeping on the unsupported dirty mattress, not to mention we all got sick due to the house not being properly insulated. It doesn't stop there, it was 2:30 pm on Sunday the 22nd, and we get a text from her stating, "what's with all the noise?" My friends and I were talking, no yelling, no music, just talking, enjoying the day.There was a parade going on right outside the house, but she decided to harass us about the noise, making us feel extremely uncomfortable. I stayed at plenty of Airbnb's in the past with many wonderful hosts, but Leila has by far the most incompetent, manipulative, irresponsible, shady host that I've ever encounter. Webster dictionary describes hospitality as the "friendly and generous reception and entertainment of guests, visitors, or strangers."Leila did not fit this description in the slightest. PLEASE for your own peace, don't book with Leila. You're better off staying at a motel or in the street. I wouldn't wish this experience on my worst enemy. Look at her bad reviews, she leaves a nasty retaliation review or response and says the evilest/vilest things, even went as far as talking about someone's mother.