Communication was amazing with Karen before, during, and after our stay. The night we checked in she stopped by with a King Cake for us, to check on us and answer any questions we had about the house, the area, and what to see and do in New Orleans. Once she found out it was my Birthday weekend, she brought out balloons, hats, and decorations as well as wishing me a personal Happy Birthdayon my day. Karen's house was spotless and there were many amenities and special touches. I especially loved the king cale coffee and was sure to purchase some to take home! We will definitely book this house when we return to NOLA as the location, house, and hospitality made our trip one of the best ever!