Room was decent and as described. However, we booked with Sonder for our honeymoon exclusively because they were one of the few Airbnb options with a pool. Since we were traveling to New Orleans in August, we knew it would be sweltering and we wanted to be able to cool off after the activities we had planned. Well, two days before our trip, they emailed us to tell us no pool would be available during our stay. I immediately contacted them back regarding this issue and they failed to respond to me for a FULL WEEK. At that point, we were halfway through our disappointing honeymoon and they offered to give us a little money back or switch hotels. I again responded immediately and they didn’t respond again until the completion of our trip and we were traveling home. I am furious mostly because their listing STILL advertises a pool and there is no pool, and there is no timeline for when the “ongoing maintenance” will be completed. I just wish Sonder would update their listing and stop promising important amenities that they don’t provide. Our honeymoon was mediocre, at best, thanks to Sonder’s false advertising and inability to communicate timely. Will never book with them again.