Our stay here wasn't very good. Communication was pretty good at the start, with quick response time. However, when we were trying to locate the home, I called Jane and asked where to find the entrance (because it is down a narrow passageway and not obvious to someone who might be staying there). While on the phone with her, she snapped at me and told me I should listen to her, although I wasn't interrupting and answering her questions as she asked them. Also, I am not sure if it is because I am young, that she also felt it necessary to mention to "take our partying elsewhere" before even being handed the keys. Since we didn't really stay or intend to stay there for anything but sleep, this wasn't an issue.
After getting into the home, we found it to be really cute, with high ceilings and great light, as well as ample space for the group of 6 people that we were. However, the floor didn't seem like it had been swept in a while and the shower head was oriented perpendicular to the tub and didn't have great water pressure, making it difficult to use. The bed in the main bedroom was also uncomfortable and you could feel the springs as you laid on it.
The location was nice, with the St. Roch Market being an excellent place to start the morning off. However, the 10 minute walk to the French Quarter is inaccurate. It was more of a 30 minute walk and 10 minute drive (Google Maps says the same).
At the end of our stay, we were woken up by Jane before our check out time, to tell us that we needed to be out by then (10am), although we had set our own alarms to do so.
All in all, the home and the location were mostly satisfactory for our needs, but we did not feel welcomed by Jane, which really hurt the experience. Next time I am down in New Orleans, I will be looking elsewhere.