Tom did a great job from day 1 of making us feel at home. After a long drive to New Orleans, Tom met us at the front door to show us the place. Prior to arrival, he was helpful by keeping in contact via AirB&B to set up the meeting. He started us off with some great recommendations that we very nearly all followed during our 4 night stay in New Orleans. I contacted Tom once during or stay for additional recommendations for hangouts in NOLA, and he was both prompt and very helpful in delivering! Would highly recommend Tom's place to any B&B guests and I already have to friends and family!