We enjoyed a wonderful Christmas with many happy memories. Everything was presented as promised and the pictures accurately portray exactly what is there - no unpleasant surprises to worry about. You only get a true test of service when things go wrong. It was a relatively minor issue with the toilet but the response was prompt and efficient. This trip was a rushed one for us. We’d like to visit again and spend a little more time in preparation before our next visit. Fortunately, we did book a concert and restaurant in advance but had to settle for an unusual Christmas Dinner. We’re only sorry that the time went by so quickly.