Andrea is super friendly, greeted us at the door with a smile carrying her adorable dogs. She explained everything, took us on a quick tour of the space and welcomed us to the coffee and fresh towels for our use during our 2 night stay in NOLA. it was honestly perfect! had wifi and very close to the center of the downtown NOLA area. she had some cool safely features such as a doorknob lock that can only be activated via a special link. really enjoyed our stay here and would book again in the future! :)