Mona was quickly responsive. The location was perfect for access to the park and our activities this weekend. Access is up a flight of narrow stairs, which was no issue for us, and the bathroom is on the small size so tall folks beware. The bed was super comfy, perfect for a rainy day lie in as you can adjust head and foot height. The kitchen was adorable at a scaled down size with everything you need, including extras like oatmeal and hot chocolate And water in the fridge. Bathroom was equipped with blow dryer, decent towels that did not shed and great water pressure with good drainage. All in all, we would 10/10 recommend and hope to return.