This review hurts me to place as it was genuinely a beautiful stay, but the communication w Barbara was so bad (practically non-existent) it gave us a hard time. Before we booked the stay I informed Barbara that we would be arriving late at night after the time said on the post for check-in, she said it was ok and that she would send the codes through. By the time we arrived to Nola she hadn't sent anything and wasn't replying through airbnb, her phone number or the hotel's number. We didnt know what to do and tried our luck ubering to the hotel, there there was a piece of paper with Raquel's and Roxanne's number, they both picked up and were able to get us inside. Nevertheless this process took a while as they had to call each other, I had to send proof of the reservation as they had not been notified by Barbara of our arrival. The process took about an hour of being stranded at night outside, raining, with our suitcases and no one to help us, we did not know Nola and were quite scared. Thankfully our uber driver told us that this area isn't unsafe. Through our whole stay there was no communication or apology from Barbara, but Roxanne and Raquel were amazing. On the rest of the stay, it is a pleasant and cute hotel very much worth what you are paying for, there are little things like doors being difficult to close, loud aircon and fan and only hot water in our tap that did make it a bit un comfy, but the hotel is so nice and cute it didnt really matter. The bed seemed comfortable at first as it is like a very soft pillow but then realized we had a hard time sleeping on it and gave us back pain. Then again, it is a place where you get what you pay for as it is very cheap, in good location, good and with an amazing garden and terrace, it is also very calm and quiet which is much needed after going to bourbon. If it wasn't for the communication I would tell everyone to come here as you could tell the ppl that work here really do care about the place.