The apartment was very nice. We did use the pull-out sofa, which was not super comfy, but most of them aren't. When we were there the pool and roof were closed, which we would have liked to have been able to use. People at the front desk were very helpful and were the rest of the staff we encountered. Not horribly far, but a good hike to the French Quarter and ferry service. For some reason, every time we tried to use the streetcar heading toward the river they were not running the full route. Not Sonder's fault, but made getting back and forth a bit more of a challenge. However, we did use it to go to City Park and the Museum of Art. All in all it was a comfortable stay. Gave it four stars because of the roof and pool closure.