When we first arrived the smart lock was malfunctioning and the doorknob was locked with a key we did not have access to yet. The neighbor had keys and was available to help, so it didn’t take too long to get in. We were made aware before we arrived that the AC was not working properly but there would be temporary window units. There was one unit in one of the bedrooms and it was sufficient for the amount of time we stayed indoors. After the first night, the water heater also malfunctioned and we were left without hot water for the remainder of our stay. We did receive a partial refund for the inconveniences. You do share a wall with the neighbor as the house is a duplex so be aware of that. The apartment is close by St. Charles street which made it easy to get around with the streetcar.