Liana was very responsive and great to work with. My 18 year old son was making an unaccompanied college visit and I felt really comfortable sending him to stay here. Liana was helpful with confirming plans for him to eat and get around. Cafe Freret is just a block down the street so he stayed well fed without having to hunt around for a place to eat. He was easily able to walk over for his interview and audition, and felt safe. Liana graciously let him stay until late afternoon for an evening flight and the trip was comfortable and smooth.