Reginald made the arrival/checkin process very easy. The place is in a GREAT location (I used to live in the neighborhood and recommend it highly). It was clean and exactly as described. Literally, the only downside is that the walls are so paper-thin I was woken up early both mornings by the loud snoring of someone in an adjacent unit. But the upside is I was up early to start my day in NOLA! Who wants to spend too much time sleeping on vacation anyway, right? Definitely would recommend this place to others and/or stay here again (but I'm moving back to town so probably will just recommend it to others)