Much worse than expected. We paid almost $500 to stay for 4 nights. Based on the reviews we expected a quirky, unique place in Nola. Billy seemed nice at first and let us drop off our bags early around 11AM. When we came by the place was a mess. There was a bad odor in the apartment and it looked as if it was not cleaned for months. The neighborhood seemed okay but our taxi driver warned us to take a cab just to be safe. We came back to check in at 2PM hoping the smell would be aired out. The white couch was stained and stiff, while it was listed as a second bed. The blanket smelled musty and there was a sewage odor coming from that room that permeated in the apartment. Billy sprayed perfume and blasted the a/c fans but it did not cover up the smell. On top of this, the door lock was not sturdy and there was some weatherstripping on the door †o †ry and fix it. There was dust on the appliances.
We contacted Airbnb and they told us they could do nothing and that we had to have Billy fix the place. We did not believe the safety (unsturdy lock), odor, cleanliness (old sheets that smelled unwashed), and the bed situation (listed as 2 beds though the couch bed was not sleep-able) could be fixed. We requested a refund and booked a new place. Billy refunded $88 dollars and pocketed the rest of the money even though we did not stay any of the nights. Airbnb said he needed the money even though we work hard for our money. The place was not up to standards for hosting people. I hope you use the money to buy new sheets and hire a cleaning service (we paid a cleaning fee already) and offer some amenities. The soap container was empty and under the sink were dirty tins of household supplies.
No one wants to start a vacation having to find last minute arrangements. We ended up paying double for our accommodations and found a 4 star hotel that was MUCH cheaper than Billy's place, it was clean, and provided 2 beds accurately stated in the listing. I hope my review still shows even though I will likely close my Airbnb account. I've heard of stories like this where hosts rip people off but I was still a huge advocate of Airbnb being a superhost myself. Really disappointed with this stressful situation and losing $500 while Airbnb did not help and Billy pocketed the money.
If you are charging people - give them a clean place. Don't provide cheap pillows and old linens and spray perfume to cover up a smell and deny it. It's wrong. Be warned for anyone looking to stay here. Look at deal sites - they offer hotel deals for 4 star places in the center of town (outside of big festivals).