The shower water didn’t get hot and there were ants in the bedroom. I would NOT recommend staying in this particular unit. The sextant did try to fix both issues. The water was fixed for about 24 hours, but then got cold again. They also came and sprayed the bedroom to address the bugs, however, that seemed to have worsened the problem. The ants went from being mostly on the floor to being on the actual bed. We came back to the room after being out and counted about 15-20 live ants crawling over the comforter. After that, we saw them pretty much all over the unit.
The sextant did give us a partial refund and ended up moving our unit for our last two nights. Although it took 5 days to fully address the issue, we were pleased with the new room. The communication with them was very slow at first via the Airbnb messaging system, but once we were connected with the receptionist, she was able to address everything within 24 hours.
The location is a little odd. It’s located under a bridge with a large homeless population so it didn’t feel particularly safe, however it was walking distance to many fantastic spots.
Also, the gym was lovely. There is a free laundry room available for the entire building. The building seems recently renovated and looks just like the pictures.
I’d recommend staying at the sextant, but definitely not staying in this particular unit. We appreciated the refund and the new room they gave us. That’s the only reason for the “two star” rating. The bugs were pretty unforgivable.