Location was ideal. Central to many districts and easy access to multiple trolly lines. The building was clean and felt safe. Only reason I did not leave 5 stars was that we had issues with the keypad to the building and were locked out multiple times. While Sonder was quick to respond via text or call, since they are not on site there was not someone immediately available to open the door when the keypad wouldn’t work. After the third day of issues, a Sonder employee was posted inside the door to open it.