I stayed here for two nights in one of the four bedroom rooms. I knew all the ladies in the room, but if you don't know the others in your room it could be a bit awkward just because it is a tight squeeze. There is a locker for each bunk but you need to bring a lock. I didn't deal with reception, but there was always someone there to answer questions. If you are looking for a clean and affordable place to rest your head in NOLA, this is a great spot. I would stay here again with a small group of friends.