The AirBNB itself was nice, however, I did have several issues. New Orleans is a very humid and hot city and we walked into our unit and had no air conditioning. I used the AirBNB app to message the Sonder team and no one ever replied. After I came back for the night, I had to call several numbers before I got the issue resolved. They moved me to another unit and the rest of my stay was pleasant. I liked the location and the amenities in general. I will also say that you have to pay for parking and there is no free parking in the area. During check out I was upset again when housekeeping was standing outside of our door rushing us out even though it was not our check out time yet. It made me feel very rushed. I feel as though I paid for the amenities and should have been treated more like guests during check out.