This was our first Airbnb stay. My husband and I had concerns about what type of place we might end up with and that it might be in a questionable location. We usually stay in a hotel in the French Quarter. We were pleasantly surprised. We loved the place and the location. Check in was super easy. We were sent step by step instructions about check in and a few other things. (Use the instructions! Hot water works great if you follow the instructions!) The place was clean and neat. It had everything that we needed for a short stay. Parking was also much easier than in a hotel. We parked right in front and there was always a spot when we left and returned. As far as the location, it literally is a block and a half from St. Charles. There were so many places to eat and little pubs within walking distance from the place. We used the trolley a few times (there is a stop on that corner of St. Charles) and we used Uber to get to the Saints game and the Quarter-(trip was $7- $8) As far as communication, I had questions several times prior to our stay and emailed them. Every time, usually within an hour, I had a response. I was very impressed with that. I would recommend staying here! We will stay here again!