Having to remove our shoes everytime we went inside the apartment we paid so much to stay in was an annoyance. Someone who worked there tried to use a code to get in and change an ac filter while we were asleep and did not knock. Thank goodness we had a deadbolt on. Obviously the communication between management is lacking. The mattress was absolutely awful, rock hard. I'm surprised it is even considered a mattress. it was difficult for us to get any sleep. Everything else about this apartment is as described.