Great location!
The beds & pillows were very comfortable.
There’s a Deli (I believe) that backs up to the bedrooms in unit 202. They woke us up around 6:30 each morning with very loud conversations & just being loud in general - moving things around, etc. That was the main annoyance with the location.
The “sofa bed” is a fold down futon. There were lots of crumbs in the crease once we folded it down for our daughter to sleep on, so it had obviously not been cleaned before we arrived.
The two pink stools in the living room need to be cleaned. They’re dingy and dirty looking.
Communication with the property contacts could definitely be improved. Check in instructions were not sent to me, I had to call once we got to the door. I had inquired about early check in and had to ask more than once before I got an answer. I had the same issue when inquiring about a late check out. No response through messaging and I ended up having to call at 9 PM the night before check out.
There’s a locked closet in the lobby of the building for luggage storage. We had a late flight out and had planned to leave our luggage there. When we got downstairs the storage closet door was wide open and there was water on the floor as well as ceiling tiles moved due to a leak. I had to call to figure out what our options were with our luggage as we had another seven hours in town and could not take our bags with us. We were given the location and codes to a sister property to drop off our bags. While I’m glad they had a back up option, I feel communication could’ve been better with the whole situation. We had requested an Uber to take us to the French quarter and had to cancel for a fee and rebook a bigger car since we had to take our luggage with us. Not a big deal and things happen, but better communication would’ve been helpful.