Communication was cool for the most part lockbox was a little funny maybe it’s because I didn’t know how to use one but my friends said the same. Mold in fridge, house would not get hot, old pots and pans, shower was COLD most of the time BIG junkyard in the back couldn’t even go out back … and a few roaches due to the neighborhood I guess but nice sized house very spacious we enjoyed our stay other than the problems I mentioned.