We aweren't sure when we would arrive in NOLA, but Bettina made sure we knew how to find the key. She was quick to respond to email questions that we had. She made us feel welcome even if we would not get the chance to connect with her in person. We felt comfortable in the neighborhood and immediately enjoyed walking around and discovering it's charms. The French Quarter is within a walkable distance and we spent a day poking around. It is quite touristy and busy, and we decided that we enjoyed our home neighborhood even more. Our TV had a little problem, and it was addressed immediately. We would enjoy coming back to this special place.