Our extended family of seven fit just fine in this lovely home (downstairs) with plenty of room for everyone. Two "master suites" plus two bedrooms plus plentiful bathrooms, linens, and comfortable beds made our stay delightful. The two block walk to shops and restaurants on Magazine Street was easy and fun. It's also a short walk to the St. Charles streetcar (and a short ride to the WWII museum). Lafayette Cemetery is only blocks away. The house is about 3 miles from Audubon Park where we ran & walked nearly every morning. The quiet residential neighborhood is a nice break from the busy-ness of all our tourist activities. All communications with Juanita were answered quickly and satisfactorily. Picking up keys and accessing the house was a breeze. I can't address how problems were handled because we didn't have any! All in all we had a lovely stay with no issues or problems in a house that easily handled our large group. Thank you, Juanita!