I stayed with my family in this unit. The stairs were a killer, but the space worked for 2 adults and 2 teens. Folks with mobility or pain issues would not likely be comfortable or able to stay there. We had a few problems, upon arrival, with natural gas in the place due to a burner left on, toothpaste on the hand towel, little brown bugs (not bed bugs) in the bed, a sticky spill under the bed (hence the bugs), and mouse poop in a kitchen cabinet. The host was responsive and willing to move us to another property nearby. We decided to stay because it was late at night, parking was scarce, luggage on 3 flights of stairs was a hassle, and the pests were NOT bed bugs. Unfortunately, because we arrived late the problems weren't resolved immediately but the next morning an exterminator filled in holes and a cleaning crew cleaned the whole unit. All the staff we dealt with were kind and accommodating. We had no more issues after all that. I wish our first night hadn't been so chaotic.