The reservation process was easy for this rental. I corresponded with Tammy via email and text. She met me at the address after I texted from the taxicab. The photos look exactly like the room. There is a futon couch, coffee table, TV, small frig, microwave and coffeemaker. The bed is in a loft up the ladder. The bathroom is small but adequate and has good water pressure. I travel with an extension cord and it comes in handy in these older houses with few plugs. There are no outlets in the bathroom so be prepared to dry your hair over by the coffee pot. (Which is fine since I'm not ever in a hurry in New Orleans :-) ) Robert is very accommodating, so if there is anything you need or want to know, just ask! The best things about this rental are the location and meeting Robert. The house is across the corner diagonally from Washington Square, crossing Frenchmen street. You are one block from some of the best music in the country. I could go on and on about the music, since that is why I visit New Orleans, but it is really nice to be able to return to your room safely at 2-3am without a taxi or uber charge. The Quarter is easily accessible by foot, so any restaurant or art gallery or bar is within walking distance. Robert has lived in the house for a long time and can fill you in on all the neighborhood history. One evening we walked to St Claude and took in a local parade and the visited the St Roch market. What a great place! I would stay at Robert's place again in a heartbeat, but I have a feeling it will be completely booked soon! It's the door with the pink stairs!