My family was supposed to stay at Ranh’s and Caitlyn’s for my wedding. When Hurricane Ida hit, leaving most of the city without power and water, we had to cancel. Ranh and Caitlyn were in communication with me the whole time, even before the storm. Not only did they issue us a full refund, but they were true neighbors during such a hard time for everyone. They could not have been more kind. We will definitely rebook with them once we reschedule our wedding.