The Winter Palace is beautiful, and our hosts were super responsive and friendly! We had exceptional privacy: the suites are located in the back courtyard, so we didn't end up interacting with our hosts in person, but all email responses were super quick! The hot tub was lovely, and I loved the coziness of the suite. It's chillier in NOLA in November than we quite expected, so we were really grateful for the space heater provided. Fridge and French press were also super handy! Can't recommend highly enough, especially if you're looking for something a very short Lyft ride or healthy walk from the French Quarter. Trolley was also easily accessible. Beautiful, tranquil (as NOLA goes), and very welcoming!