Everything went great in the beginning but I specifically asked about the hot water issue from a review I read prior to booking. I understand as a host myself, that these things are always coming up but prior to arriving, they assured me it was handled. We landed late and after a long flight, I was hoping for a hot shower. Sure enough it was not and from night one the shower water was ice cold. Aside from this, there was other issues that were handled. The response time with Sonder was very slow and took hours to get some type of a response. The next day I was given a text that it was taken care of but of course it wasn’t. Other than that, the place is pretty cool and safe from all the crazy people after hours. We enjoyed the place for what time we had left but aside from the water issue, broken tv, and lack of communication, I expected more for the thousands I payed is all. I really don’t want want to leave this review but for being such a large outfit I expected better