Ben was very friendly while we were exchanging messages for the organization of our trip to New Orleans. He offered help and was always reachable. His apartment was good for the four of us (2 children under 3) and accessible by foot and car. The neighborhood is not incredible but the neighbors are nice and it is near the Esplanade street, which offers a great amount of restaurants, grocery and walk from the French Quarter to the City Park. We enjoyed our stay.