I really wish I could leave a raving review but it’s difficult with the experience my friends and I had . We were very excited to return to the city that made us friends for homecoming and that excitement was quickly taking from us on day one because we were met with a faulty keypad that did not allow us to gain entry for 4 hours. Even after calling for assistance and being told someone would come and help us NO ONE EVER CAME.. we were not giving clear instructions on how to locate the lockbox and the double door handles were difficult to navigate without clear instructions that you need to use both handles at one time to open the door . In addition we had issues using the central air because it kept shutting off on its own. The aesthetics and location are great, however our check in experience put a damper on our trip. Oh youre not on floor 4 it’s level 3( description says 4). The pillows could use refreshing , the main bedroom mirror and pictures were oddly set up and we had to move the big mirror ourselves to make it available and the AC issues made for a subpar experience. We are still awaiting a follow up from the property team and Airbnb customer service for our check in inconvenience.