Elvira had great paintings/art work ALL over her cute little apartment. It was a little odd seeing a pull out couch in the kitchen vs the office/living area, but it worked out. Beds were super comfy, apt very tidy. Would not, however recommend for individuals who do not like stairs. My roommate with her heavy suitcase was not a happy camper (it was a laughable moment), but once up and into the apt, everything is available to you. Elvira was VERY responsive and when not available, she provided an alternative number, and that individual was also very friendly and quick to respond. Again, it is a very cute little place with cute personal touches and great family photos. No complaints.