Not What Was Advertised!!!
Zak (the owner) responded to my reservation request by saying that the he would be putting us in the newly renovated and upscale Royal Guest House next door to the Balcony Guest House that was advertised. I called him to confirm that it was as nice as the room pictured and that it had the same amenities. He confirmed that it did and stated that it was even nicer. We arrived we noted that there was no air conditioning or TV in our room. It was cool that day so we weren't concerned and we are not much for TV watching. The internet was unreliable. There were multiple other smaller issues that we brought to Zak's attention, some were responded to and others weren't. He was pleasant at times and rude at others. There were also some safety issues. There was exposed wiring in two outlets and one outlet above the bed that was hanging out of the wall. There was a ceiling fan in the room that was so dirty that we didn't want to turn it on. On the third day of our stay we didn’t have hot water. We notified Zak and he said that he would send a plumber right away. Two days later when we still didn’t have hot water we decided to move to another hotel. We phoned Zak four times and then left him a message that we were leaving, but did not receive a call from back him. That afternoon Zak had his plumber call us and he said that the reason why we didn’t have water was because another guest that had left three days prior had left their water on. Why wouldn’t an owner check the other rooms if the inn didn’t have hot water?
Also, the BnB is located about eight blocks from Frenchman Street. Definitely close enough to walk but we were told that because we were two women that we should take a taxi from dusk on. This was expense that we had not counted on because in the ad it had said that it was safe.
I have stayed at many Airbnb’s and the rest have all been great. I definitely would not recommend this one.