Mark is not very responsive unfortunately. I was unable to reach him before checking in, so I had to just show up to get any information . Mark initially told me it would be okay to check in early, but once the day came around, he never replied to me. I had to speak with the property manager, and drop our bags off. we ended up having to stall over 5 hours before we could check in. If you are an anxious traveler, or a person who likes clear communication, I wouldn't recommend booking with Mark. Other than the lack of communication, the place was fine. property manager was nice, and helpful. It was a rougher looking area, but we had no issues, it was very peaceful, lots of extra blankets, and some toiletries provided.