Tbh, it wasn't exactly the best start as the location on G maps was not the actual place. Turns out there are two units with the same address and the actual place was down the road. Also, we could not access the apartment at the start as the password given to us for the gate was not working.
Having said that, Dee's team was super responsive and we got into the house with a physical key within minutes. She offered local recommendations if we needed. When we found out that there weren't any toiletries in the apartment, she also got someone to bring them over within a few hours even though we told her about it only at 5pm.
When the wifi wasn't working, Dee's team swiftly provided another network and the issue was resolved within minutes.
There're lesser sofas in the actual place compared to the pictures in the listing, but it was not an issue for us. The house was well furnished with cool stuff such as a nice water filter dispenser and a proper kitchen with condiments and tools.