This space is absolutely stunning! I do feel the need to stay that first, along with the fact that she did allow us to keep our bags there while exploring the city which was very convenient. However, there were a number of things that went wrong while we stayed there. First of all, our check in was late by over an hour. My new husband and I had just spent an entire morning traveling and then had to walk around for four hours (until 4pm), just to be told check in wouldn't be until 5pm at the earliest. This was due to extenuating circumstance, however, it was still incredibly hard on us given the long day we had. We were given two towels for four nights and five days, with no access to the laundry room. There is no cold water, anywhere, it is only lukewarm and scalding in the entire apartment. The television remote did not work, and the apple TV only hooked up to the TV for an evening. Long enough for the Netflix to log in, I was unable to log out because I couldn't get the TV to work after that one evening. The WiFi is also really terrible, it only works in the bedroom, and it's seldom at that. I really do want you all to know that the beauty of this space is not done justice by the pictures, but we had quite a few issues with this space.