The messaging on airbnb was great but when we checked in the lobby was bumping loud music and I couldn't hear what the security guard was saying to check in. Carpets are in desperate need of replacing. My mattress only had a flat sheet not a fitted sheet, so the mattress kept being exposed. The light from the garage lights the room up like its day time, and one window in the king room doesn't have a curtain to block the light. The apartment as a whole is in a good location and the living areas are just fine. When I asked security how to get to the roof top she didn't say anything just pointed to elevators. I said I know that but what floor, she says PH. Well only one elevator has a PH which i hadn't been in yet. Another worker was more helpful. The roof top is cute. All in all its a decent place to stay.