Kitty was an excellent host. She was extremely responsive, provided detailed instructions on how to get into the building upon arrival, and recommended nearby grocery stores for those who would like to pick up some items to have in the apartment during their stay. The building was very secure, had a lovely rooftop deck, and within walking distance to great restaurants. The apartment is kept very neat and clean with all the basics (towels, filtered water, an espresso maker). The trolley goes by and can be a little loud, but Kitty provides a white noise machine to drown out the trolley. I would highly recommend this apartment for business and recreational travelers.