Check-in is easy. The instructions are very firm that there shall be no noise after 10:00 pm, however the neighbors threw a loud party that lasted until 3:00 AM and kept some of us awake. The friendly neigbors did warn us.
The maintenance needs to be significantly improved, as one toilet did not flush (no water to it), and the heating system in the same bedroom did not work. Then the vanity lights in the same bedroom stopped working. The ceiling lights over the dining table did not work. The ceiling fan over the dining table will not turn off when the lights are on.
The washer/dryer are connected to power via an extension cord - Fire Hazard! The property manager was responsive to the many maintenance issues, but these should be addressed BEFORE guests arrive, not after! The bedrooms are comfortable, though the beds are small, as there is room for queens; there are multiple HVAC systems, and the location on Magazine Street is close to many restaurants, the WWII Museum, coffee shops, etc. The location is great, but the ongoing maintenance is unsatisfactory, especially considering the price.
One guest got a bad splinter in her foot after stepping out of the shower.
However, we CAN'T recommend this property and hopefully this will be a wake-up call for a more closer inspection of the property before guests arrive so that maintenance issues can be timely resolved before guests check-in.
Having no heat and a flushing toilet in a bedroom is unacceptable. My wife and I about froze the first night, though portable heaters were provided for the duration of our stay starting on day two.