Brett was very responsive. He had the dishwasher replaced when it stopped working. The place is in a great location. Easily walk to Magazine or the street car on St. Charles. Street parking was easy. I think the place is perfect for a long weekend but I would not recommend it for an extended stay. We stayed for a month and quickly got tired of the loud train and loud neighbors. Kitchen is new and clean. Beds are comfortable. Living room furniture not very comfy, but who has time to be a couch potato in New Orleans!