Marcus is very prompt in responding to any questions you may have. The space above you is also a rental and you do hear footsteps, but not too much noise to be bothered with. We did cook while we were there and had everything we needed (pots, pans, silverware) on an electric stove. The place can get a bit chilly if you turn off the heat, we kept it around 82 to warm the whole place. We drove to New Orleans so we were driving in and out of the french quarters, but we could easily have walked if we wanted to. The neighborhood is really quiet and perhaps not fancy, but not dangerous either. Overall great stay!