After a long day of travel due to flight delays, our girls weekend getaway seemed to be off to a rocky start. However, any anxiety we had quickly dissipated when we entered the lobby. The lighting at the entrance was appropriate for our 9pm arrival and we didn't have any trouble accessing the building using the instructions provided.
The unit exceeded our expectations and was like a welcomed hug after a day/night of enjoying all New Orleans has to offer. Other than making a run to the grocery store and CVS across the street for snacks, wine, etc. the unit had everything we needed. The space was clean and so quiet we couldn't hear each other while in our rooms with the door closed. This was perfect for our mixed group of early risers and night owls.
I'm an Airbnb newbie and Heirloom made everything easy. Any messages I sent were responded to within 5 to 10 minutes and the building manager Eric was awesome. If you're on the fence, book it. I promise the juice is worth the squeeze!