Our first unit was smaller than we anticipated compared to the pictures, but still plenty of space for us. Our air conditioner was broken in the unit, it wouldn’t move anywhere below 75 degrees and we were dipping in sweat and unable to sleep comfortably We reached out to the Sonder support, and they were able to move us to the unit next door within the hour we reached out to them. Second unit was very spacious for all of us and comfortable and clean. Easy to get ahold of staff and quick with communication. Location was convenient (about a 10ish minute walk to Bourbon street). There was no security person at the front door which we were under the impression there was going to be a doorman. But keypad on the front of the building was easy to use. Overall, a good stay!