Heather was great. Only contacted her once when we got there and she was quick to respond. Off street parking was nice too. The room was adequate for what we needed. The cleanliness didn't jump out at me but it seemed to be clean where it was important (I'm picky and notice everything). Also a strong smell in the room-almost like a combination of air freshener covering a smoke smell or something). Kind of hits you when you walk in. Water pressure in shower could be improved. Overall, I would give it a 90% on the recommendation scale.