The service was good. When we called to ask for towels or an extra blanket, someone came right away to assist us. The building, however, was in a state of disrepair. There were leaks in the ceiling, there were drywall issues, and only 1 ice machine in the whole building worked. The building was in walking distance to the French Quarter and the bus to the Lower Garden district further down Magazine Street has a stop close to the hotel.