It was the coldest weekend in New Orleans all year with temps dropping in the low 30’s and the heater didn’t work the entire time. THE ENTIRE TIME. We then had a space heater dropped off to warm the entire apartment and it was a heater that operated in a propane tank. There was no propane tank included. When I advised them of this they then dropped off two blankets to keep us warm. I was told I would be reimbursed for one of the nights but have yet to see this. They also lied and said the heater was out for the entire building but this was easily disputed when walking anywhere out of the apartment into the hallway/elevator/lobby because the entire building felt like an oven in comparison. Still waiting waiting for my refund. Until then I would literally NEVER recommend this place.