Let me start by saying that Casi is a great host and be responsive. I stayed in her unit downstairs a couple of years back and had a better experience. The covers and pillows smell as if they have never been cleaned. I had to remove them from the bed. The toilet seat was also discolored and loose. When I first arrived I had to reach out to Casi because there was hair and lint on the bed. They can't immediately and changed the sheets but never touched the comforter or brown pillows.