We never heard from the hosts, not once. Nice home, good location. About 6 blocks from Canal streetcar stop. I appreciate an involved host that takes care of their guests.
We were short on towels and linens. We specified that we would have 4 people staying in the AirBnB and there were only 3 towels. There was no linens for the pull out couch. Those who had to sleep on the pull out had no blankets. WiFi was horrible.