My family has stayed in many Airbnb locations and have never had any problems, but unfortuantely we had some issues with Andres and Yvette. The house is advertized as a 5 BR and 4 Bath with 2 full and 2 half baths. We had 7 adults staying in the house, so 2 full baths were the minimal which we would book for this trip. The first night we arrived my husband got in the shower and luckily he tested the water before he got in because it was scalding hot. The next morning we texted Yvette and she immediately sent over a plummer. The plummer told me two things, first that he was thankful no one was burned because the water was scalding hot and second he could get a entire new unit and fix the shower that day or order the specific part. Yvette and Andres opted to order the part which arrived the day we left which gave us only 1 shower for 7 people for our 4 night stay. When we asked Andres for compensation for the inconvience of only one shower, he told us we should be thankful that we got the entire place for $175/night which we really paid $250/night. He did offer $50 for compensation, we we did recieved, but was not open to any more compensation. When we arrived home I again emailed Yvette and Andres regarding additional compensation, but they never responded. We would not of rented this house if we knew we only had one shower. Having only one shower was a great inconvience as we had 7 adults getting ready for timed events.
Plus the one shower we had to use had very loose dials which we questioned whether they would continue to work for 4 night stay.