We stayed at the Chateau Orleans and loved it! Great room with a cozy balcony overlooking a charming bed was very comfortable and the housekeeping staff friendly and happy to help you with what ever you need. The woman who worked the desk on some days, I think her name was SUSIE? She was a real sweetheart! She was friendly and happy to help with any advice you might have about New Orleans. I only with I had something good to say about the manager Paul. It is surprising that he guy in charge because he turned out to be a real Shyster! We complained about our sink not draining for four days and on the fifth day he finally called in a plumber. Each day we complained he responded in a condescending manner, explaining to us how to operate n ordinary sink plug and then sending us back, or sending someone to our room to ineffectively plunge our sink bowl only to find the problem still there after an hour. On that fifth evening we returned to our room to find that no one had cleaned up the plumber’s mess. The floor and walls were smeared with grease and the waist basket stuffed with soiled towels. The next morning again we had to call for someone to clean our bathroom floor. We asked for one nights compensation for so many days of inconvience and Paul turned his back to me and sarcasticlly refused stating, “We can’t afford to do that!” We finally got a 1/2 night’s refund, but we had to go through Airbnb to get that from him. We loved Chateau Orleans, but Paul had us singing the blues.