We found my car's back window was shattered upon stepping outside the gate next morning with some items missing. Police did not respond til 2hrs later.We booked this place to save on parking as we were going to the convention center(7min drive). The rate was good, and we like how the room has its own bathroom. The place would be ideal for travelers without any cars. If you have a car and in need of a place to stay close to convention center, I would NOT recommend parking the car outside the place. We missed part of the convention event and had to pay $345 for the window with no help from police. We kept the car in Fulton garage after the incident($25 for 8-24hr parking) and just ubered.