I sincerely appreciate all the efforts put forth . However the no heat issue and the toilet clogging situation was not resolved in the extreme weather conditions. The 2 portable heaters the staff left was very kind. Unfortunately it made it difficult to get sleep comfortably for all 3 of us. My oldest 6’1 and 22 years old son opted to sleep on the futon couch fully clothed because he couldn’t get adequate heat in the bedroom with the portable heater. Myself and my youngest son 19 slept fully clothed as well in an effort to keep warm .
I’m not sure if the toilet was clogged or something else is going on with the plumbing . Unfortunately it still wasn’t flushing properly with holding down the handle as suggested. It’s also not a toilet paper issue as this is happening with sons usage (urine only ).
I asked for some type compensation and was told “ sorry and to enjoy my day “ for the inconveniences?
First time I’ve ever had to write a bad review. I would not recommend .