The hosts were responsive to problems and the place is in a great location. However, the AC did not work properly even after someone came to check on it and there were not instructions on how to use it, so we were unsure about how to address the problem ourselves. Luckily it was cool most of the time we were there, so the issue was only a problem for the last couple days. The pics of the place also did not represent the place well although it was still a nice place to stay.