The main thing I was hoping is that it would be comfortable and clean. This place exceeded my expectations. I was very pleased with the cleanliness and comfy beds.
A few other things they provided that really stood out to me was the guidebook, attractions pamphlets, and a recommended Uber driver. It was super helpful especially considering that was my first time in New Orleans.
Also, they went above and beyond to make sure my check-out was stress free. Their check-out time is normally 11am, but my flight didn't leave until 6pm. I realized this at the last minute and asked them if it would be ok to stay a little later. They said it's absolutely fine as long as no one else booked their place the day I was checking out. However, in the event that someone else did book with them, they'd still be willing to hold my luggage in a separate place until I headed to the airport. Luckily no one else booked with them at the last minute and I was able to stay a little later. This was perfect because I had a little more time to tour the city without dragging my luggage around with me.
Overall I loved it and would definitely recommend staying here.