I wanted to write this review post a decision of air b and n who is mediating claims made by the host, but the last day is tomorrow.
Upon arrival we were pleased with the property, but later were shocked with displeasure. The beds were comfortable and we had plenty of hot water. We were displeased by the seating in kitchen and also the counter tops. There were no cleaning brushes or supplies. Upon leaving, I inquired with the host about check-out procedures and she said, “nothing. Just leave the air at 72 degrees and respect the property.” I pushed up the air, took out as much trash as possible because the bins outside were full upon arrival, put towels in the bathroom, and left a pan in the sink. I received a text hours later that we had broken the door. This door was broken upon arrival. We even had an image of the door broken when the host arrived without warning or question. The host stated the property would reach out after an assessment of damamges were made. The next day I received an email requesting $300 for a broken door and an excessive cleaning fee. I was livid because of the above facts and again- no check-out procedures given even when inquired. Also, the WiFi didn’t work once while we were there. Lastly, we had something weird happen where we had something go missing and the kitchen door unlocked one morning. I’m not saying the host had anything to do with that, but it was creepy.
I loved this property for the cost, but if you stay here- take pictures of EVERYTING that shows time stamps and get documentation of everything stated/promised. I have no idea what air B and B will determine based on documentation, but so far they have been professional mediating the ridiculous claims made by the host.