Great spot to stay. Very close to a lot of locations and attractions. The hotel is clean, and super cute! We did have a few issues though.
There were a few things wrong with the room. The AC was so loud we had to turn it off to sleep which made the room very warm that night, and the conditioner was empty in the shower. We asked the front desk the next morning if they could look at the AC and refill the conditioner then left to adventure for the day. When we got back that night neither of the things were addressed. My husband went to the front again to ask about it and the front worker said there was never a ticket or notes about it, but he would let the managers know.
We checked out the next morning and talked to the managers, and the manager said that there were no notes left for him on the issues. He offered to give us a partial refund and to let them know through Air bnb since that is who we booked through.
I sent an email and still have not heard back from anyone. Host has remained unresponsive with communications.