I’ll lead with the positive, Cody and David’s team had great customer service (very responsive, prompt, and willing to rectify issues), and the location was about 10-15 minutes from the French Quarter.
Overall, my friends and I found the reviews to be misleading. Our experience was not 5 stars, far from it. Basic necessities such as towels, wash clothes, hand soap, dish soap, ironing board and iron, and paper towels for the bathroom were not present when we arrived. They said that it was a mistake and provided the items immediately, but they should’ve been there when we arrived.
The cost includes a cleaning fee yet one of the room’s comforter was dirty with blood stains (they bought new sheets and comforters for both rooms and dropped them off, but again they should have already been clean. The throw blankets in the living room basket did not smell clean as they should be washed between customers. We found mice droppings on the counter, stove, and living room sofa, although they did have an exterminator come out immediately, nonetheless that is unsanitary.
Nola is a place where geckos are like ants, so they can’t control that, but one got in the house, just be on the lookout. Two of the windows were not secure and one did not lock because of the connected humidifier. The neighborhood is sketchy and questionable, so we didn’t feel safe. They had the handyman come out immediately to secure the front window with screw, and we unhooked the humidifier in the back room to secure that window. For 3 women that was a problem for someone to easily be able to get in the house if they wanted to. The windows also don’t have blinds and only 1 panel sheer curtains, allowing folks to see into the house. Again, not secure.
There is also no curtain or blinds in the bathroom leaving no privacy and ample opportunity for the next door neighbors to see into the bathroom. Hopefully, no one was looking when we showered and such.
Lastly, at no control of the owners but noteworthy, the street is ridden with massive potholes and is unpaved with sand. If you’re driving, go extremely slow not to mess up your car. Try not to wear nice shoes until you get into your car or Lyft/Uber when it rains. To date, this was my lowest rated Airbnb experience. They said this isn’t representative of the typical experience they provide but I can only speak from me and and my friend’s experience and it wasn’t good. We even left a day early because we were over it.