Communication was extremely poor - I messaged 5 separate times over 5 weeks, called and texted the number provided and only got a response about a very basic question about linens/air mattress when I informed the host that I would contact support if he did not respond (after which, of course, he responded in 2 minutes). The Airbnb itself is truly jumbo and spacious, and it wasn’t incredibly clean (some hairs from previous tenants in the shower and dust on the windowsill) but in a safe location and was comfortable for 7 people.