If you expect the desk to be manned as stated in the listing, don't.
If you expect to be able to get toilet paper or towels during the day when the desk is supposed to be manned, don't.
If you expect response time to be less than 9 hours when there is a problem, don't.
If you expect toilet paper that does not leave you raw, don't.
If you expect a space that does not smell musty, don't.
If you expect a window or at least lighting you can actually read in, don't.
Finally, if you expect a host who will address your concerns, do yourself a favor and stay in a hotel nearby. It will be cheaper and better.