Ok. Let me just start by saying that I am extremely picky. I was there just for work (which is right down the street), so I wasn't expecting much. This place was very nice. Very clean. I loved having the kitchen! Jeanne was extremely accommodating, friendly and went above and beyond. She was waiting on the steps when I arrived from the airport. I have no negative comments. However, you must keep in mind that this place is in the middle of the city, so there are some city noises. Nothing that kept me awake during the night, though. I would highly recommend it!