I booked a stay for my 50th birthday this past weekend and met up with several family members and friends. We enjoyed our New Orleans experience IN SPITE of our less-than-pleasant stay at this property. My guests complained of roaches and my husband found one as well.
To add insult to injury, the host contacted me Saturday evening warning us to keep the noise down when A) the real noise was coming from tenants in an adjoining unit and B) the time of the phone call was in the 9 pm hour. At the time, my guests and I were enjoying music from a portable speaker (which wasn't very loud) and having conversations that were not over the top loud either. Meanwhile, the tenants next door were, in fact, egregiously loud, one person stumbled down the stairs at one point during our first night in the property. Above all, what I found most infuriating was the way in which the host decided to respond to my complaints about the roaches.
When we finally got the host back on the phone to report on the roaches, he feigned interest, saying he would send someone out the next day to check and for us to send pictures of the roaches in the meantime. We sent several pictures of roaches in various areas of the unit to an email address he provided us. There was absolutely no follow-up on his part or anyone else associated with the property. All he said was "thanks for sharing the photos". Not the response we were expecting. I would think that someone would show some measure of empathy or accountability to paying customers, but this was not the case.
This was the most unpleasant experience I have had with an Airbnb property to date. Our first sign that something was off was noticing the words "go home" spray painted along the outside of the fence. I would NOT recommend this host or property to anyone visiting New Orleans; I'm sure there are much better options for whatever you may have in mind. Consider this your warning.