Krystal's place was exactly as described and seen in the pictures. She was very responsive to all messages, and followed through on providing all the necessary codes at the right time, in her instructions. The security staff was also very nice, and helpful as well. Krystal is a great communicator and kind in all messages. I also brought my pet along. If you're bringing a pet, just a heads up that you'll have to walk a few blocks down for your pup to relieve itself, since this location is located in the business district. This definitely doesn't take away from my great stay, but just wanted to flag to bring your walking shoes for those potty times.