Krystal and Mandy were outstanding hosts in their responsiveness and providing thorough and easy instructions for check in/check out. Their unit is lovely, with quite possibly the most comfortable bed we've stayed in an AirBnb! The location is a quick walk to Bourbon street and the Harrahs casino. That also means that it's not the best area of town. Our only takeaway from the experience was the building itself - there was one working elevator for 15 floors, which was frustrating anytime you wanted to enter/leave. Also, the building security were fairly unprofessional - opting to be on their phones or watching sports rater than checking security wristbands or assisting guests/unit owners. We would give nothing but 5 stars in all areas if not for these building issues, which are completely out of the hosts' control.