Ryan is great as long as it's about money. Won't respond when having a horrible experience, but will message back immediately about the WiFi password. House is half clean at best. Do not turn on the AC, if you enjoy breathing. You'll hear random loud banging sounds the entire stay. Neighbors are extremely loud and uncaring. They played music until the cops came and played it even louder after they left. Only stopped because police came for a while for the other neighbors. I won't stay there again.