Overall had a nice experience however there were a few things to note—the apartment looked a bit like it had seen better days (a good amount of patches of in-progress-touch ups were noted on the walls, some holes visible, looked like there might be furniture missing) and although it was wonderful that towels were provided they had a funky smell to them (this was before we found the washer/dryer). Customer service was great when we reached out for missing items like laundry detergent and they were so quick with their response/delivery time! The location was nice since the French quarter was practically steps away but still had a calm atmosphere. My only complaint is the apartment looked like it was in the process of being in the early stages of remodeling.