It is unfortunate that despite months of planning, one of the most important parts about my wedding experience in New Orleans was made difficult by my Sonder stay. While I appreciate the regular communication when I did have concerns, it does not make up for the last minute cancellation resulting in being relocated to a space that we had to: search for since the address actually led to a restaurant and the address of the space beneath us was an AT&T store; wait to enter since there were people in the space upon arrival; sweep in order to feel comfortable in; approach through an entrance that was located between two dumpsters that were never attended to for the length of our 5 day stay (and likely longer given their smell and fullness); and change our wedding day wardrobe plans given the entrance to the apartment is up several flights of (at the time wet) outdoor stairs unlike our previously chosen space. It also made having to track down my wedding flowers incredibly stressful as all of our plans were, logically, built around where we were supposed to have been staying. And as if this was not enough to navigate, the bedrooms in the space did not even have windows! Who wants to feel as though they are trapped in a dark box during their wedding experience? When we were finally able to Google and connect to a Sonder representative in New Orleans we were at least assisted by phone and email. I cannot say that I felt ignored. When our apartment had to be moved due to a maintenance issue we were able to be placed in a space with the same number of beds and baths. I can say that despite the cancellation and move happening the day of my arrival, the solution was swift. However, given that I have had much better AirBnB and New Orleans experiences, 'disappointed' is an understatement as it pertains to my opinions of my Sonder stay. This is my first time getting married, but hopefully my last time staying in such a frustrating Sonder related space.