Check in and customer service was a great experience. We had a group with two rooms and they were able to arrange us close to each other, which was super appreciated. The pictures are very accurate - what you see is what you get. Definitely outdated but everything seemed clean! There is not parking but you will easily find street parking nearby. There is not a 24/7 front desk attendant, just a door passcode at night. Location is really great - quiet area tucked away from the French Quarters. Canal Street is just a five minute walk from the hotel! Overall a good experience.