Our stay was great and I'd definitely stay again. I didn't know it was an upstairs flat until I got the instructions the day of check in. That wasn't a problem for me and my group but could be for someone less handi-capable. We also weren't sure if the dishes in the dishwasher were clean or not so we looked for dish soap to clean them but couldn't find any. I didn't mention it to Thushan though because it wasn't a big deal to go buy some ourselves. Other than that the neighborhood doesn't look the best, at first glance, but we felt completely safe. It was actually peaceful and had a park right across the street. The location was perfect for anywhere we wanted to go. The pictures of the inside were exactly what we got and fit our group of 5 perfectly.