I’m really not the person to leave bad reviews, somethings are better not said if isn’t good. But this experience was the worst of all. We didn’t get what we book, “ due to emergencies at the AIRBNB”.Supposedly giving us some different that was worst ever, not clean, plates was stuck on the table, bedroom had spider Webb’s , the kitchen in the drawer was a nest of bugs, coffee maker was dirty, had dirty dishes and stained in the cups in the cabinets, freezer ice tray wasn’t clean nasty dirty, carpet rug wasn’t vacuumed had red bugs everywhere , the main bathroom toilet had no water, the water pressure sucked. The shower head broke off while taking a shower. Wrong code was giving, tv didn’t work we had to use our own account. I can keep going. For the services you offer you need to be more professional in maters of responding to text messages and Airbnb messages. Also before listing your home make sure it’s clean and smells fresh. Oh the neighbor has no respect that sits below us playing very loud music and as it our walls shacking the walls and ground.. I text you , no response until 2 hours later. This was a horrible worse 2 days ever . But thanx to Airbnb they tremendously help us finding a different AIRBNB .. Never ever will I request a Airbnb through your services.