The concept is nice. In practice it's just okay. They have extremely strict rules - $500-1000 fees if you check out anytime past 11am or if you have a guest not on the list enter at anytime. There's no luggage storage after check out. There's no in-person concierge. The room wasn't as clean as it should have been. Dirty cleaning supplies were left out in the unit. The toilet clogged on the last day and hair started coming up. There were other guests screaming at each other in the hall all night and we could hear all of it. Additionally, there was vandalism on the first floor. The virtual concierge screen was cracked and broken for the last two days of the trip.
For the cost it just wasn't worth it to me. It is starting to feel that airbnbs is general are much more strict than other lodging options and that they are much more expensive. So this ruined the experience for me.
Finally, I received a private message from the host requesting that I leave a 5 star review and only provide negative feedback privately. So that indicates to me that the other reviews may not be honest due to this request.