The hotel is well positioned close to Bourbon Street but far enough that you can avoid the noise. It has a beautiful lobby. Everything was trendy and picturesque minus the shattered door. The check in process was very simple however this is where the oddities begin. They have an on site restaurant, yet you do not receive a menu. upon entry into the elevators you notice instantly the things are dated. be it the elevator itself, the walls and the hallways or the rooms themselves. Don't get me wrong. The room is not bad. it looks nice. it's just some finer details. My iron was broken and though I requested a new one, it never came in my three nights. I somehow made it work. The heating did not work that well. at times. it seems really hot in my room and others as if the heat was not on at all. there was a lack of a refrigerator and microwave. I can understand no microwave but not a fridge. When you're in New Orleans you are going to end up with lots of leftovers and a refrigerator is critical.