Where do we begin. Unable to unlock door. Tracie responded in timely manner however upon arrival she acted as if we didnt know what we were doing unlocking door. She had immediate success and then when we tried it wouldnt open. After a couple of more tries she suggested we pull or push on door because of humidity Upon arrival at approximately 730-8pm there were groups of people outside of homes across the street and next door watching as we unloaded. The area was not safe. Too many people walking around riding bicycles and circling the block.
We did not feel safe. The window had shuttles which appeared to be easily accessible from outside. No alarm on house. Area was very sketchy at best.
Ive stayed at approximately 8-9 AirBnB and Homeaway properties in last 2 years. Every place had a washer and dryer. This did not. I didnt realize it till we arrived and that was my fault. Staying 6 nights my staff and I needed to ability to do laundry.
Lastly as a native New Orleanian now living elsewhere I was aware of the pending storm. I got a call from the host requesting we leave and go home! Home is 12 hours away. She want to evacuate the city when there was NO evacuation ordered. And by doing so she reached out to AirBnB to get their approval and put us out in the midst of a storm headed to the city. I got an email 36 hours prior to telling we had been refunded our money and our Sunday check out was now on Friday.
Would not recommend this home location is extremely sketchy. 3 blocks away were million dollars homes. This block well looks was the other end of the spectrum.
This was by far my worst experience.