We arrived Friday. The home was easy to find and instructions to enter were clear. Saturday morning when we woke up I went to make coffee at the provided kurig. Turning on the kurig seemed to trip a breaker. I messaged the host and waited for a reply. Two hours passed and no word from the host so I messaged again and asked if she could tell me where the breaker was or have someone come flip it. Two hours later and still no response. Finally asked Airbnb to get involved. An hour goes by and I didn't hear from the host or Airbnb. Therefore, we made the decision to leave and go find other lodging in the city, which was a nightmare and put us out another $200+. Finally, once we're on the way to the hotel the host called. She stated that the city cut the power. That was not true, because if so all power would be out in the neighborhood, which it wasn't. The host only offered to refund $95 of the $375 I spent. Would not recommended due to poor communication. Also the TV service is laughable