To begin, if you rent a room on the first floor, make sure you’re not claustrophobic. It was like staying in a small brick prison. The windows were located above eye level creating the illusion of entrapment. The walls were VERY THIN. You will hear EVERYTHING. I heard every conversation my neighbors above me had. There was no privacy. Sleeping was impossible when your upstairs neighbors were having a group conversation, laughing, screaming, or had a distressed young child who could not be comforted. Don’t get me started on the footsteps. The pool wasn’t an actual pool. More like an under water seating area. The “pool” was not heated and was filthy. Upon arrival, I noted that the oven warmer drawer was damaged. The microwave must have fell off the wall because it was placed on top of the fridge with its remaining hardware exposed. The soap dispenser holder was also falling apart, not appealing at all. Extra towels were never available as well as other complimentary supplies.