Jo was very communicative and answered all of our questions that we had before coming. Great place - the location cannot be beat with easy access to French Quarter, Marginy, and along Rampart. The photos are accurate and the home was perfect for what our group of 6 was looking for: a convenient, secure place to crash from our outings. Although we never met her, she was responsive and informative and the place was clean and spacious. So many towels and amenities!