If I could give this 0 stars I would. I’m shocked if this wasn’t notated before this but Room #7 was not safe for occupancy for 2 women staying alone. And to be Door was ajar even when “locked” and even then, the door lock could just be forcefully pulled and easily break. This rental needs to be repaired and pulled out of service until fully reviewed as safe for occupancy. There is guidelines set by Airbnb that set safety policies and this place does not even meet the lowest standard. We checked in at 430pm and called Sonder maintenance immediately and they did come at about 6pm. They advised they would find a latch or a new lock but wasn’t sure when it would be fixed. We called Airbnb immediately because that was not acceptable, it needed to be fixed in order for us to feel safe. Airbnb said they would contact the host and so we went about our day and called back the Sonder at about 8pm they said they’d have an answer to us within 2hrs as they were ‘still looking for a solution’. We called Airbnb back and they said since it reached their limit for the host to not answer and due to the lack of safety concern for their patrons they deemed this unacceptable behavior and refunded me my whole amount paid. It is not worth the price to stay here just due it’s proximity in the French Quarter. I will NEVER stay at another Sonder property and I would advise anyone else to be wary and check the door leading the shared balcony before continuing your stay.