The host , Nghana was wonderful. She answered any questions immediately. We were working from there and the internet was acting up. I sent Nghana a message and within 15 minutes she had called the provider and had them reboot the system. That was wonderful so we didn't miss any work time. I will say that the road is busier than I thought it would be but, really had little affect on us except for the occasional loud music. Any issues we may have had were addressed and taken care of immediately.