The house was amazing, spacious, with a rooftop and terrace, and very well located. Unfortunately we ran into a few issues: the internet was not working which was a bit problematic since a few of us had work to do, we had some problems with the hot water not working for the first day or so, and finally got a termite invasion (it's swarming season). Most of this things are not foreseeable, and Karen was extremely responsive and sent someone right away every time to take care of the issues as much as possible so we appreciated it.