We had an excellent experience! Jacob knew we were bringing our 8 month old baby and had a pack-n-play set up with a baby blanket in the corner. He communicated with us before we arrived and was very helpful with recommendations on things to do and places to eat. On one day of our visit, the electricity went out due to a storm and he texted to let us know and texted again when it came back on. This was a great experience and we'll be staying at Jacob's again when we return to NOLA.