The place was okay but I don’t know that I would stay here again. I didn’t like having to communicate with someone who appeared to be working from a call center in charge of all Sonder facilities as opposed to just this one. Their page says they respond to messages within an hour but I got responses 24+ hours later. The location is walking distance from all the attractions but it isn’t easy to find as the only marking is the small Sonder logo on the window.
The building itself felt safe and I was comfortable. For those staying here alone, just be careful walking on Canal at night as the place is a little dark and away from where everyone typically stays. You’ll be fine to stay here (I was) just be aware of your surroundings/take a Lyft if you’re staying out late.
The other reviewers didn’t like about the noise! I stayed during the 4th of July holiday and all night there were sirens going off and loud music. Bring ear plugs!