The Schaeffer, a Sonder New Orleans location, was amazing..almost as good as Sonder's customer service! The suite was exactly as depicted in the photos, beautiful and comfy. The Sonder app was intuitive and easy to use, and I really appreciated the option to text with someone live, even when I didn't know I needed it. The entire building was super clean. At one point we needed extra blankets at 11pm and they were delivered in 20 minutes. Sonder has cracked the code.