Our washer did not work. Of course packed based on that amenity. The solution was a credit, which was appreciated, and a location of a laundry mat. Spending our vacation sitting in a laundry mat was not our idea of time well spent. We met another gentleman in the elevator with a bag of wet clothes. His dryer was not working. Another group across from us were arguing with management after paying an early check in fee to be told their door code didn’t work because they claimed the group cancelled their reservation. The unit was very nice. Location near everything. But the customer service was less than stellar and apparently the washer and dryer’s ability to work iffy. I will share it is a little loud at night, but to be expected for the location. Bring ear plugs if you are sensitive. Be aware of the amenities.