Hopefully Frontdesk will address and correct some of the issues with their cleaning crew. The location was great and we felt very safe in the building. The pictures definitely look a lot nicer than in person, but close enough. Initially getting in was a bit confusing. They did give us detailed instructions. But once call box was activated you had to run to the elevator since you only had 2 minutes to use elevator with out a fob. Not easy when you have luggage and bags to carry. So another tenant had to activate elevator for us with their fob.
The place looked nice until you start seeing a lot of issues. 1)The couch is a bit dirty. 2)There was trash left over from previous guest that was not emptied 3) there was hair in the bath tub. 4)for some reason the shower curtain had pink stains all over it 5) there was only one roll of toilet paper ( the one on the roll that’s it) 6)there was cereal and dirt under and around the coffee table.
Frontdesk did reach out the next day to check on how things were going. At that time I did mention the problems and they just apologized and asked us to add it to the review. Ok. That’s it?
On the upside... the place is in a good location to everything. Nice breakfast places near by. A super yummy smoothie place right around the corner. The noise didn’t bother our sleep at all. Normal city noise. Once you get the keys and fob it’s easy access up and down to the apartment. Kitchen has all needed appliances etc. A/C is very cold. Bed was very comfortable. Plenty of room for all your stuff. Washer and dryer is very helpful especially since it was storming and got soaked. So it was very convenient to wash and dry our clothes.
Hopefully this is helpful to Frontdesk and the issues will be fixed for the next guests.