For me and my girlfriend it was the first time in the Big Easy. Jay made us feel comfortable from first contact onwards. He helped us out with information, tips on where to go in the city and where to eat. He even borrowed us cables to charge our gps! The room was excellent, nice airco and lovely shower. The Casa Blanca is in a lovely area just outside the city's craze but easy to get anywhere you need. We had a fantastic stay. Thanks Jay!