Will was great. Very pleasant and always available to answer any questions. The place is exactly as the pictures show. Very modern and comfortable. Sofa bed was very comfortable and the pillows, towels, and linens were high end quality. Bedroom was great size and very comfortable bed and pillows. Conveniently located walking distance to many restaurants and Bourbon Street. My family and I really enjoyed our first time visit to New Orleans and staying here. Highly recommend!