This was my first time to New Orleans, and our first time using an Airbnb. Our host Dominique was not there he was actually out of town but he left his housekeeper's Kurt and his wife Theresa to take care of all of our needs. Kurt and Theresa were amazing they took care of everything. Anything we needed they were right there. I truly believe our stay wouldn't have been as amazing if we didn't have them. They made it very easy for me to communicate and reach them if I needed anything. I had an issue with the jacuzzi they took care of it, we needed to dispose of trash and they took care of it. We needed Fresh Linen and towels and they took care of it. When it comes to the room that we stayed in, I will say that the room was smaller than the initial pictures. However, it was still a very nice room but I think for only two people. The bathroom was beautiful I really love the shower and the jacuzzi was nice after I express with Kurt my issue with the color of the water he drained it added fresh water and it actually turned out nice. Everything that we needed as far as food and shopping was all within 10 minutes. This was a great location for us. The only reason I gave a four star instead of a five is because the location of where the Airbnb is; it's in the backyard of a main home. There were a bunch of trees and brush lots of mosquitoes kept getting in the apartment. There was a stale odor to the Airbnb, but nothing in AirWick wouldn't take care of. There was no porch light at all. When we were coming in late we had to use the light from our phone to get the key in the door. There were some pots and pans but there was no stove or hot plate present. And ultimately I don't think the cleaning fee should have been the price it was because of how small the apartment was. Those are minor complaints overall the apartment was niece and I would go back and stay in Dominique's Airbnb.