Lola was very nice and even accommodated an early check-in for one of our guest who had a very early travel day and could use the rest at the Airbnb before the rest of us arrived. That was very nice of her as most probably wouldn’t have done that. The communication was a little slow at times, but didn’t cause serious issues. We contacted about check-out instructions and didn’t get a response. The home is big clean and spacious. It was more than enough for our group of six. Very nice and updated home. Plenty of bathroom space which was great for all the women to have their own space to get ready. We didn’t cook, so there wasn’t much to review about kitchen utensils. We mostly went out to eat or ordered food. Conveniently there was a small corner store across the street which allowed us to grab drinks, snacks, and libations. The guests who slept in the bedrooms toward the front of the home had a hard time getting to sleep some nights as the windows were thin. The home is on a moderately busy road, and we could hear the cars buses and people easily. I can understand why other reviews would say the area seemed sketchy. The first night we walked to the trolley. That was the first and last time we did that. After that it was Uber for the rest of the trip. Nothing made is feel unsafe, however the area does make you want to check over your shoulder. If you’re from a city, it might not be that big of a deal, you may be used the usual groups of people that like to hang out on the corner and street noise. If you’re from the suburbs then I could see how it would be unusual. The 5 blocks to the trolley was a longer walk than we thought, so I don’t think we wanted to do that all weekend anyway. The beds were a little stiff, but it wasn’t uncomfortable. Overall the home and property itself is big, updated, and comfortable. Great for a large group and has a nice layout where no one felt on top of each other upstairs with plenty of privacy, yet still allowed us to gather and hang out comfortably when downstairs together. It’s a great home!