The building is beautiful, and the location is great. The photos looked amazing, so we were very excited to stay here.
The day before, I asked the landlord to clarify the "key-less" check-in process. I was told to "PLEASE READ YOUR ITINERARY!" as if I had not done so already. Ironically this was exactly why I asking; so that did not come across as polite. We never did meet the owners. The cleaning staff at the building was helpful and responsive.
Upon arrival, the unit was damp, but it had been raining off and on; so we lowered the AC temp to help dry the place out. But over the two days, that never happened, and it just felt cold and damp.
The photos we realized were also a bit deceiving. The sofa is uncomfortable, poorly constructed and the lower panels on the sofa were falling off. The other furniture seemed terribly refinished with a sloppy coat of white primer. Looks shabby chic in the photos, but just cheap in person.
We also encountered lots of moths in the unit, and one evening we found a cricket in the shower. Harmless. We assumed, again, with the rains that they'd go away after the air dried out. But we only found more, about 10-15/day. Our stay was only 2 nights, but by the 2nd day we had not yet mentioned anything in hopes of not finding anymore. That night I went back to read the latest reviews from a few weeks prior (Thank you Brandi, May 2017), only to learn that this was an on-going problem at the time and the landlords were already aware. Would've been a nice gesture on behalf of the landlords if they would've acknowledged this before we checked in, and talked us through solutions (i.e. alternate unit, refund).
On our last night, my boyfriend cut his finger on a rusty metal plate next to the latch, while closing the back gate. Luckily it healed, but the owners are aware of this, and I hope they'll fix that.
My AirBnBs are usually wonderful. I've never had a terrible stay, and I wouldn't label this stay as terrible. The reviews seemed great, the photos were nice so we took a chance. Just not what we were expecting. Ironically, for a lesser price our friends stayed down the street, in nicer conditions, no bugs, drier air, better furniture.