Traveling into NOLA, we were HARASSED by someone called SUPERHOG, denying access to our lodging, more fees to pay, probing for personal information, etc. Mike took care of this & seemed familiar with this. We were never offered an explanation. Upon arrival Mike conveyed immediate access info…….Off-street parking was great! Our important venues were nearby. No luggage rack!…..The unit appeared exactly as pictured. However, the unit was not clean!Floors were dirty! Rugs were filthy!The furniture was extremely uncomfortable!……One bathroom had large hair balls on the floor & a sticky, grungy soap dispenser……...K counters were dirty & sticky. K towels, etc, we’re few & not clean. No coffee filters! K fridge good with a super ice maker!”…….The bed was clean & fairly comfortable. The master bathroom had a large, clean shower, but NO GRAB BARS!……. Having access to a washer-dryer unit was terrific. However, there was a pair of men’s underwear in it!……The television was “temporarily disconnected”! Several irons but no ironing board!…..The building was secure & quiet…….This lodging experience was very disappointing & very expensive! We will not be using BOOK NOLA again!