We arrived to the Airbnb at 1am after a flight to find the apt was not cleaned after the previous guests. We immediately left for a hotel, contacted airbnb & the host for a refund. It was given, although the host never apologized or gave a reason for the error (I'm assuming a miscommunication with the cleaning staff). The apt was in a nice location and the apt appeared as pictured. We were disappointed to not stay there.