Melissa was available and very helpful when we had some trouble getting in. The place is conveniently located close to Canal street and we were easily able to take the street car to the french quarters and other parts of NOLA. The historic house is charming, the neighborhood itself was very charming. The apartment has the usual layout of a shot-gun home, restroom at the end through main bedroom. The 2 AC units helped to cool down the house although it took a bit of time. Very comfortable stay and was perfect for exploring NOLA.