Lindsey was not a good host.
She questioned my profile and stay request from the start. She said “this seems too good to be true”.
I don’t know Lindsay. She has no history with me or my travel companion. AB&B intervened. Issues me a refund and was extremely helpful, consistent in advocating on my behalf. The service I received from my AB&B reps to rectify the situation was equal to a five star hotel.
I was assisted in not only with alternate location but also discounts and negotiation to offset the 3 days I spent in a hotel after Lindsey treated me and poorly and lied to her own “team-members”.
Lindsey sent 2 men,
(team-members) to meet me at the door. One of the men said to me; the host told them I had trouble getting in. He also said he never did this before. I communicated clearly with Lindsey, and provide all information she asked for. I had no trouble entering a code to get into a door.
My subsequent AB&B is going very well almost a week in. The facts of my reservation that Lindsey assumed still have not materialized. My reservation is exactly what I represented.
AB&B guest please pay close attention to any queries made beyond the information AB&B policies establish as a fair and respectful exchange of information.
Walk away from a host, especially when spending between $10-20k in one stay. It should be a privilege on both sides to share a home as a host, and to curate a home as a guest.
Keep it respectful and fair.
Thank you for the phenomenal service AB&B.