PROS:
+ Friendly and quick responses to all messages.
+ Host genuinely cares about your comfort and schedule.
+ Location is near the trolley.
+ Belongings felt safe while away.
+ Private bedroom was average cleanliness and comfort.
OPPORTUNITIES FOR IMPROVEMENT:
- Shared spaces were less well kept (at least visually, due to surface staining, even after scrubbed clean).
- Doors stick after being fully closed, requiring significant force to open.