Erroll is easy to communicate with and quickly responds to emails. The house is located on the back of another home UPSTAIRS, although it's a single story home once you get up there you do have to climb the stairs to enter the home. It's bright and quiet(no adjoining walls) rooms and space are as pictured. The immediate neighborhood is in line with much of the surrounding neighborhoods on the french quarter, if you want something tree lined you should look in Marigny however it is completely safe and we walked often. There is an empty lot next door and a beautiful abandoned church across the street. The trolley line within a block is super convenient and an easy way to get downtown or to the FQ or the opposite toward city park and cemetery's. The home, sheets and towels were clean. Beds comfy, HVAC & WiFi worked just fine. You will probably need to run to the store, onsite toiletries and kitchen items were minimal. Nothing above and beyond but safe, clean, quiet and convenient.