When we arrived Mary greeted us and showed us around the place. She made sure to tell us everything we needed to know about the TVs, the coffee maker, and just how to work everything in the place. There were very nice decorations, it was a clean, cozy place. She had complimentary coffee and drinks in the refrigerator. It was a nice, quiet location to stay in the city. When we checked out Mary told us to take our time because the weather was bad. Her hospitality was sincere and she responded to calls/messages quickly if we had any questions.