Staff was great ! Unit we stayed in was great . Most comfortable beds you will ever find!! Few issues shower valve in bedroom downstairs to the left does not function correctly (not hot water) Getting the head rests on couches to work properly takes patience. Hearing your neighbors above you was probably the worst part very loud noise transfer from upstairs to downstairs. All in all a great place and will stay again. Washer and dryer in unit which was a plus !!