All in all, we were happy with our stay. It was a good location (close to everything but not in a super busy area), it was a roomy unit, and the staff were kind and quick to respond. There was a code to get into the building which I appreciated and made me feel safe. An issue was no hair dryer despite one being advertised in the listing. I reached out to Merchant Lofts regarding this, and they informed me they would reach out to management and get back to me. They never did, so I had to go buy a hair dryer which was a major inconvenience. The unit was clean, but obviously looked lived in— scuffed walls, chipped paint, shower head was dirty. The floors also had bits of confetti on them, which was likely left behind from a stay during Mardi Gras. Something else to note: the area was surprisingly quiet; however, our unit (504) looked out to a hotel dock, and there must have been some trade show going on because our final nights, there was constant noise of trucks and forklifts beeping and crashing from moving materials. We were actually startled awake at 3AM from a semi truck laying on its horn while it was backing into the dock. This obviously is not the hosts fault, so it did not impact their rating, but just keep this in mind when considering this unit if you are sensitive to noise!