Rachel responds timely and is helpful with any questions you might have. The unit is fully equipped with anything you might need (blow dryer, iron and board, coffee, utensils, etc) and has a great AC unit that keeps the place cold on hot summer nights. I would recommend downloading the RTA app on your phone and purchasing a Jazzy pass if you want to travel to the French Quarter/downtown/St Charles on a budget via the street car. Otherwise, Uber was extremely reliable during our stay, and at the right times, relatively inexpensive. Rachel made the unit look so pleasant and left extra blankets, towels, and toiletries! The location is very safe (this is a perfect place if you’re traveling alone or with only one other person), and if you’re into the spooky stuff about NOLA, there is a cemetery a couple blocks down the road that you can walk through before 3 PM during the day. Would recommend highly to anyone who is looking to budget and still make the most out of NOLA!