I’ve stayed with Sonder’s 3 times before and this is the first time i was disappointed. When you enter the building it is dark with no lights, the room is dusty. It looks like an old abandoned building. We were afraid to proceed.We then had to climbed the stairs with our luggages which they didn’t have an elevator. The door does not close until we pushed hard . The light and the living room area flickered for hours before it worked . The tv did not work. I contact the owner several times and there was no urgent respond. They sent me instructions on how to fix it which did not work. The rooftop looks completely different and small. There was only one trash bags which we had to purchase things with out own money. We won’t be booking with Sonder’s anymore.