Immediately upon booking the unit, the managing agent was in contact with us. We were well informed on what to expect and when we should expect it based on the messages we received. Next thing, when we arrived, the unit appeared exactly as pictured in the Vello ad. Needless to say, we were pleased and excited about that.
Again I want to give
Management some kudos for their quick responses to my messages, even after checkout. We ended up leaving a personal belonging behind. I reached out although I did not expect a response or an action but to my surprise there was a quick response and my possession was found. This alone made me feel better about any issues with my stay.
With that being said, there were several things that made me feel as though the unit was not worth the cost paid: the insect activity I observed, there should be TVs in the bedrooms, not only the living room, there are no benches/tables in the bedroom to allow you to keep your luggage off the floor, the closets had no built in racks or shelves either although the master closet did have a rolling rack; there was a broom but no dustpan and no mop that I found. Overall I would rate the unit as fair/average. Still I wouldn’t say to count this unit out cause with a few things addressed it could easily move from average to good or excellent.
Another positive thing about the unit: it was conveniently located for the event we needed to attend at the UNO Lakefront arena. It also was very near to Canal Street, the French Quarter, and Bourbon St. So if those are your attractions, this location is a decent pick for sure. Happy travels!!