Stephen is a warm and welcoming guy, who was there to meet us, and show us the place upon our arrival, and was available to answer any questions we had during our stay. The place is as pictured- totally charming, with lots of character! The neighborhood was just what we were looking for- a quiet street, but very close to the heart of the action in the French Quarter and the Bywater as well. Stephen lent me his bike, which was a great way to see the area. My husband and I would definitely recommend this place!