We had no trouble finding our place and getting in. Melanie was very accommodating as we arrived at a weird time and needed to crash almost immediately because we drove 15hrs to get to Nola. Eric showed us around and gave us a brief rundown of NOLA and stuff we could check out. It was comfortable clean and safe. We even had an episode the first night that most BNB owners would have probably kicked us out for but Melanie and Eric welcomed us back with open arms. they're real nice and non intrusive. Great stay!