Sam was great! He communicated with us very well and asked if there was anything we needed. The house was clean and so nice. I only had 2 complaints. One, the driveway is extremely narrow and the “shared” parking was a mess. We drive a Tahoe and had to go off the paved area to get in and out. It rained while we were there and the mud was a nightmare! Also, we were unaware there was an upstairs unit. The people staying above us were loud all hours of the night. You can hear EVERYTHING from the downstairs unit. However, Sam was a pleasure to work with!