Overall my family was very disappointed with this place. I have stayed at over 30 plus airbnbs ( at least 10 of them in new Orleans when visiting my son) and this was by far the worst!!! It was nothing like the pictures- much more run down and we noticed that it was staged relative to what we arrived to. ( a handheld mirror hung in the bathroom vs mirror in the picture, more dilapidated than the pictures) The description itself was different. Yes- the place is 3 blocks from St Charles, but the place is in a VERY sketchy neighborhood with drunks going by during day and at night- one that tried to solicit my 19 yr old daughter!!! While I booked specifically bc I wanted two bathrooms, the one bathroom toilet broke. While Tracie did respond, we had to wait until the end of the next day before it got fixed, forcing my mom and daughter to go through our bedroom during the night and day. We also had an issue with the showers leaking. The water cooler that’s touted in the description was none existent( machine there but no water inside) and Tracie talks about providing beverages in refrigerator but that was not there nor were the baked goods she talked about. She did provide candy which was nice and enjoyed by my husband and mom. Tracie and I did exchange texts about the coffee she was bringing over and when I asked about decaf, she said she would definitely have for us. But it never showed up. The beds have plastic wraps around the mattresses so some of us had noise as we moved around at night. The kitchen was not well stocked with enough silverware. We brought in food and only has four forks and two knives so had to share. Overall, between the water issues, the sketchy neighborhood and the bathrooms overall ( just didn’t feel like showers were clean), we decided to leave a day early despite paying for the night. My family was just not comfortable there.