I had messaged about the wifi and TV that was having issues and received what appeared to me as an auto response. There was only 1 partial roll of toilet paper! for 3 people, for 4 days. Also, there is what looked like blood on the bathroom floor! The bathroom toilet is loose when sitting on it, so brace yourself! The bases of the pedestal chairs were very dusty! Normally a dusty floor wouldn't be a big deal. But nowadays, rooms/ units need to be completely clean. There was no dish/ kitchen wash clothes or hand towels. The entry (to the unit) keypad is wonky too- doesn't work quite right. Location was really good and the king bed was comfy. Last thing- Maybe let people know that the "pool area" closes at 10pm... Supposedly... Not a terrible place- I just thought it would be better for the price paid!