Our stay with Sonder was overall a good experience. The staff at the hotel front desk were super helpful since we checked in way after our check in time. We had a couple issues with our room when we got there but Sonder fixed that within a day or two. Sonder did their best trying to respond to all request, but if you want a quicker response I would text them versus trying to contact them on the airbnb app. The amenities were not open during our stay which was unfortunate. I’m sure if they were it would’ve made our experience even better. Overall Sonder is a solid choice for your next airbnb.