Leah was warm and welcoming when she met us for an earlier check in. She was easy to work with and fantastic at showing us where their favorite local restaurants where as well as where to access the bus and street car. (We totally recommend using the bus and street car systems when traveling in NO.) We ate at several of their recommended restaurants and were very happy. The neighborhood is nice and quiet. People are friendly and willing to help with directions or just say hi. We walked to the bus stop with our four month old daughter and walked home from our street car stop in the dark without any worries. Our only disappointment was the bathroom shower. My husband is 6'6" and it was hard for him to use because the shower head is low. That's a pretty common issue for us though. We had an excellent experience and will absolutely stay here again when we come back if it's available.