The "works in a pinch" review is accurate! However, this unit has so much potential. I came prepared with cleaning supplies and air fresheners. The unit smelled pet friendly and reeked of garbage. We opened windows and I cleaned/Lysoled the bed before we slept. We did not have hot water when we woke up, however it was fixed fairly quickly while we were in the city. When I alerted the co-host, she also apologized and said she'd refund our cleaning fee. The cold water trickles and the hot water is over powering so make sure to get the water adjusted perfectly and let the tub fill/start shower. Overall, in a pinch, it's so where to lay your head, but could be something more!