From the moment the host (Gwen) accepted my reservation request, she made herself and her staff completely available for questions etc. I stayed at Jane Suites with two other girlfriends. We arrived in NOLA early and left late in the evening, so thankfully, Gwen allowed us to store our luggage on both occasions. The unit itself is very comfortable and clean. The kitchen had a few coffee pods and tea. As for the location -- the unit is super close to Little Dizzy's, which has delicious soul food. Also, it's a 15-20 minute walk from the French quarter, and we felt comfortable walking home in the evening after dinner/drinks. Overall, we had a great experience!