We didn't get to see Joanne all that much, as none of us were home all that much. She provided easy access to the house, and made us feel welcome to to make ourselves at home. She was always easy to reach prior to and during our stay. The house was clean, the room was spacious, and the bed super comfy. Great location--close to everything, but without the noise and chaos of the quarter, so it was nice and quiet. Thanks, Joanne!