Short summary: Okay stay close to the French quarter. Host notified us additional cleaning was taking place prior to our arrival due to the previous guests breaking the house rules. Strong cigarette smell lasted the entire stay. Quick response from host, ~5-10minutes, during the stay. We did have to clean as the room wasn’t cleaned when we arrived even though they stated additional cleaning happened. Stains, hair on bed. Dirty dishes in dishwasher. Stains and holes in towels. Dirty toilet and showers weren’t cleaned out prior to arrival. Train close by that runs at night. Very close to French quarter/canal street so partying could be heard late into the night but also made for a very short walk (~5min) to everything we wanted.
Detailed :
When we first arrived we were hit with a very strong smell of cigarette smoke when walking in the room. The room is supposed to be nonsmoking according to the airbnb listing. This was a problem as one of my friends has asthma and it definitely affected her breathing during our stay. We also checked the HVAC room and noticed it hasn’t been serviced and needs a filter change ( her husband owns an HVAC company). Even with fans, a/c, Lysol and febreeze the smell persisted. Windows didn’t open.
Host provided small trial size portions of soap, dish tablets, laundry pods. 1 roll of tissue per restroom and 1 roll of paper towels in the kitchen.
We noticed some cleanliness issues and it was a little upsetting to have to spend more money to purchase cleaning products to clean around the airbnb before we could really settle in. Especially since we were told additional cleaning happened. There was dirt and foot prints on the floor showing the room had not be swept/vacuumed from the last guests. We noticed stains on some of the sheets and towels as well as holes in 2 of the towels. While in bed my friend found red hair on her from the sheets. None of us have red hair. The host was notified and offered the cleaning team to come back in. We declined as we saw the work of their ‘additional cleaning’ when we arrived. The host did refund $65 out of our $850 stay.
The building has staff in the lobby sometimes and a key fob to access the elevator and front door. We did observe that the door could be accessed by someone coming out and the elevator didn’t always need the fob to be used.
There is a train very close to the room and it would loudly come by every 5min during the day and ~15 minutes at night. The other girls didn’t mind but as I’m a light sleeper I used ear plugs.
The checkout instructions state to run the dishwasher if dishes were used however upon checking we saw all dishes in the dishwasher were all still dirty from the previous stay. There was also a full load of dirty towels in the laundry from the previous stay.
Once again it’s an okay place but very bare bones and some cleaning issues. Good if you don’t mind cleanliness and want to be very close to French quarter.