Our stay was very disappointing. We called the evening before our trip to confirm that the pool would be open and the woman on the phone told us YES. We get to the hotel and are told that the pool has been suddenly closed due to tiles breaking loose. Evidently the pool had been closed for a few days. We were also told that the restaurant and bar in the hotel were closed due to covid. In fact the receptionist told us that the bars and restaurants in New Orleans were all closed, this was not true. I received a call from a Sonders representative telling me that the pool had been closed for a while and were offering us a $250 credit. We paid almost $1200 for our stay. There was no patio to sit at only the front entrance which was loomed with people smoking marijuana. The least that the Sonders Company could have told us was the truth ahead of time or the receptionist being more up front.