Our host was extremely quick at responding to messages--I often would send questions via email or text and receive an answer within minutes. The place was clean and exactly as pictured, except it was a lot more spacious than we expected, which was great. It was a full house--we had 7 people, but the place never felt crowded. We used the kitchen frequently because we wanted to save money by cooking breakfast, and it had almost everything we needed. It's not super close to New Orleans major sights, but within a decent walking distance (15 minutes) and it always felt safe coming home late at night. There was plenty of street parking, and the neighborhood was really quiet--we didn't see a lot of people. There was sometimes traffic noise in the morning, but it never really bothered us.