I had many issues and inconveniences during my stay with Sonder. It started on the first day at check in. It was observed that the unit had not been properly cleaned, I had to take it upon myself to sweep the floor. Now after being there two nights there has been other issues that was encountered. Having access to the workout facility was one of the primary reasons for booking my stay with you all. I have also been having issues with the thermostat , very slow internet speed/Wi-Fi which would allow me to connect to the smart tv. This is a list of issues that I’ve had since staying at Sonder. After noting most of these issues on day 2 out of 3 I requested a partial refund and was told that I would accommodated with a refund of the cleaning fee and the a $50 refund for the poor internet.
I believe there is potential in this property, but would like to see better.
On a positive note, the staff are very responsive.
Also, beware of the church bells that go off constantly throughout the day. Literally every 15 minutes starting at about 7am.