AWESOME! First off, the team is so responsive and any time I had a question or concern, they were quick to answer and help however they could. The mansion was so cool and quirky, which really added to our NOLA experience. Traveling during Covid/the pandemic is of course not the ideal scenario, so it's particularly nice to feel like you aren't losing out on any of the amenities that are offered here (like you would staying in a hotel franchise). My fiance and I stayed in the Royal Suite and we loved how funky and chic everything was in our room (and the whole house). Although we were here in January (colder time of year), we still made use of the balcony, outdoor shower and hot tubs, which were all fantastic. The water was nice and hot the entire time and being able to enjoy the sunlight and birds was magically feeling. The room was clean and neatly arranged upon our arrival and everything was pretty easy to operate. We had such a great trip and much of that can be credited to our stay at the mansion. Wonderful people, wonderful place, and can't wait to visit again!