This was pretty much exactly what I'd expected from reading the description and reviews, althought it was more spacious than I'd anticipated. I'd read on other reviews about the sofa bed not being super comfortable because of the bar in the middle, but it was not bad at all, in fact it was almost more ergonomic (for people who sleep on their stomach). Everything went very smoothly with check-in, and check-out, and we didn't actually meet Jill in person until check-out. Jill was very kind and let us stay a bit past check out since the place wasn't booked that night, which made our last day much more relaxed. The kitchen cabinets are a bit high, so if you're short and don't have any tall people traveling with you, you may want to check to see if there's a footstool for reaching glasses, etc. We had a little trouble with the toilet, as the flap didn't close completely to refil the bowl (Jill said she'd just had it replaced, but they must've used the wrong type), which wasn't too much of a hassle. For the location, space, and comfort, this was a great value!