We wanted to love this place, (and it is a pretty place!) but the moment we arrived the customer service was terrible. The lady at the front desk was facing the wall watching movies with her headphones in. Took awhile to get attention. Was given wrong code for our room. Was not told about where to park (luckily didn't get towed), breakfast and happy hour. Oh and if you plan on doing laundry here there is no laundry facilities in the bathroom like shown in the picture. And we couldn't find anyone working there to ask otherwise.
There was round gold confetti in random places that looked liked it was left from previous guest. We even found it in our bed sheets! It would stick to our skin and was itchy! Was the sheets not changed? If so that's gross. Towels in our room had holes and stains.
The place itself was beautiful and has awesome character! Great location! Was just disappointed with customer service not being able to utilize the amenities listed and our possibly reused from the previous guest bed sheets. Ick.