The check in was very problematic, coming from abroad because I wasn’t on an American phone plan and that’s why the instructions for the check in never got through to me. My first call with Sonder was horrible. Paying by the minute with my European number the guy on the other end didn’t listen to me at all. After telling him my phone number 4 times, he still managed to get it wrong somehow.. I had to call them again and the second guy did a great job, so we could finally check in after almost one hour.