This rental is run by Sonder, a rental company that as far as I can tell is essentially a competitor to AirBnB. In order to access the rental, you will have to create an account on their website, send them a photograph of your drivers license, and submit to a facial recognition check. They did not respond to any messages I sent to them through AirBnB--they only responded to communication through their own app, which I found it necessary to download. I found all of this inconvenient and invasive, and none of it was clear to me when I paid for the AirBnB. I would have requested a refund upon learning all this, but they don't offer refunds.
The building a hotel without any hotel employees. They wont hold your bags on site. There is a security guard by the main entrance, but he doesn't let you into the building--you have to input a 6 digit code on a keypad out front. There's no one to hail a taxi, answer questions, give directions, etc. The building is not filthy, but it's not clear, either. On the plus side, there is a nice rooftop with a small pool that guests have access to.
The room itself was adequate, if somewhat shabbier than it appears in the pictures. Like the building, it wasn't filthy, but it wasn't particularly clean, either. The room smelled like paint when we arrived. There were scuffs and blotches of paint on all the walls.
In order to access the room, you use a keypad on the door. Anyone who knows the code can get in. There is no chain or bolt on the inside of the door. On our last morning in the rental, someone inputted the code and started coming into the room. They did not knock or identify themselves. When they realized we were in there, they ran away down the hall. The individual did not have a cart or any obvious cleaning supplies with them. Sonder told me they were a cleaner who had mixed up our check-out time and thought we had already left. Sonder apologized, but insisted it wasn't their fault, since their cleaners are not "Sonder employees," but third-party contractors. None of this made me feel any better. They also refused to give us a late check-out time, despite the fact that we were essentially stuck in our room for 45 minutes waiting to hear back from them about who had just tried to access our room.