Overall had a great experience. There was just some maintenance requests that could have been handled differently. The host did not have any staff on hand when help was requested. Instead the host proceeded to tell us to attempt to fix the problem ourselves until someone became available. The issue being that the pilot light went out on the hot water heater and therefore left us without any hot water for the majority of our time there. In my opinion guest should not be held responsible to fix maintenance problems due to the potential for further damage being done that would then make the guests liable.