The staff was super kind and helpful. They responded promptly to my messages. The customer service was really superb. The rooms were clean. The bed was comfortable. I really appreciated the decor. It was minimum yet elegant for the cost of the hotel. My only qualm with the room was, I don’t know if this problem was unique to just my room, but the floor in the hotel room and bathroom were extremely greasy. It felt gross to walk on so I had to set towels down on the floor. Other than that, overall, I had a comfortable stay.