Julie held up her end of the deal and provided a great place to stay with an amazing location just on the edge of the French Quarter just as advertised. The only trouble we had was with the valet service which is out of her control. It is operated by a different company than the hotel resort itself. So I can only recommend to future guest to not trust the number they want you to text to have your car brought up, instead go down there and tell them in person that you would like your car.