I booked my elderly parents into Ninh's place for their first Airbnb experience and they loved it! Ninh responded almost instantly to my messages and his home is as beautiful in person as it appears in the pictures. One thing to know is that if the weather is cold, the house will be cold, because houses in New Orleans are not built for consistent low temperatures. When I informed Ninh that my parents were chilly, he immediately adjusted the Nest thermostat from a distance and when that was not enough, he purchased and delivered space heaters. He was a wonderful host with a wonderful home. Recommend!