Overall the apartment is beautiful, it is exactly like it looks in the photos.
The cleaning however was not satisfactory and the biggest issue of all was when someone opened the door while I was getting into the shower.
With Sonder not having physical keys and using a lot of electronics systems to communicate within their teams as well as for renters (and staff) to get into the unit, person-to-person communication is missing. The entire experience rattled me as I was alone, in New Orleans, half-naked, and confused. Airbnb was great in resolving this but it has left me with a fear that I did not have before. Overall I would recommend anyone staying in a Sonder location to have some sort of physical lock that they can use in conjunction with the code entry… This is my 3rd stay at a Sonder Location and unfortunately my last.
Other issues: parking lot construction on multiple days starting at 7:30 am, the aggressive barking dog next door, when we first arrived the door was not even locked, the blinds don't cover the whole window, and not a great location. The property is gated but the pedestrian gate was frequently open, and the neighborhood is not the best.