Let me start by saying our hosts were completely petty. The location & how to enter was terrible & confusing. Spent so much time trying to get in. No parking is available when you arrive so you can comfortably unload. It’s right by the highway where the homeless reside. Parking garage was inconveniently around the corner. It felt like we were being spied on which was very creepy. The doorknob fell off in the middle of our stay & they took forever to respond to that issue. After the second day I noticed small bugs crawling in my belongings which was gross. We left walking with our luggage downtown in an unknown area to the inconvenient parking garage. Then to make it worse they contacted me Thursday, remind you we left Sunday morning, about the cleaning lady not being able to find a couple of towels. So they had they that room dirty from Sunday to Thursday. The host harassed me about towels I told her we didn’t have. Why would we take used towels in the middle of a pandemic? I personally didn’t use them at all for anything. After asking me repeatedly about the towel they sent a $5 request to pay for it. Laughable. It was just very petty. We did not feel welcomed. This will probably be my last time using Air bnb it was more of a hassle than anything. Then to contact me days later about a towel is beyond ridiculous. Host was the wrong word for these people & their poor location. The Loews would never.