Vanessa and Andrew was very welcoming! The private entrance was lovely. I sent over my itinerary to Andrew and he gave me some pointers that made my trip with my fiancé more than what I had originally planned! I could not hear the family at all during my stay and it felt like being in a hotel. I was also confused with the lock entrance of the home but Vanessa answered her phone to help us out! Very quick responses and I Highly recommend!