Kayla was very difficult to communicate with, and there were delays between communications that were longer than they should have been. She didn't contact me with the information I needed to get into the apartment until the evening prior to my trip. I was already packed and had my boarding pass for my flight, but could not get in touch with my host regarding how I would get into the apartment, etc. This caused unnecessary anxiety regarding whether I would, in fact, have a place to stay when I arrived in Chicago.

The apartment itself is small, and very nice for 3 - 4 people, but not more. There were some fresh, basic groceries in the pantry and fridge, which was a nice gesture. The beds were comfortable, but the lighting in the apartment is terrible. Many of the rooms only have floor lamps, and many of the bulbs were burnt out. I found light bulbs in one of the utility closets and put them in the lamps, which helped.

The TV and internet worked fine, which is important. The kitchen is really a kitchenette, but if you're not planning to do any major cooking while on vacation, it should be fine.

Overall, I thought the apartment was a little run down, and not quite as nice as I expected, based on other reviews. The location, of course, was great - centrally located, and walking distance to many attractions.