Hands down one of the best locations in the heart of Chicago, cannot emphasize this enough. Booked the unit only a couple days in advance and stayed for a week. Did not need a car for the 2 of us. Kasa stayed in good communication with us and helped us with questions along the way. The unit was more than well furnished for 2 and the washer/dryer definitely came in handy for us. I’m not sure what people are saying about the staff, they were more than polite and hospitable. Safe location and quiet hours were a huge plus for us trying to get rest after a long day taking in the sites. There wasn’t any construction on the recent stay which made getting rest seamless. A+++