This was our first experience using AirBnB and Janet made it an unforgettable one! She provided some food essentials to get started so that we had enough to get settled without needing to go to get groceries immediately and she even stayed up until 11pm to personally show us around the unit.

She had a ton of brochures and guidebooks to help us with figuring out what to do while we were there, which were very helpful as it was our first time in Chicago.

She even offered to let us have some family stay with us for the night without an extra charge when their living arrangements fell apart a day early and she provided us with an inflatable bed and comforter as well (luckily they figured out the living arrangements, but the fact that Janet was so willing to help was a great gesture).

She even set up a pack and play for us for our 2.5 year old toddler, it worked great for us and we appreciated all the thoughts she put into our stay. Janet has set the bar for future AirBnB stays that will be hard to live up to.