Due to flight cancellation, we booked Jake's place last minute and on day of check-in. He very kindly accommodated an early check-in at 11am.
As we walked up stairs to apt., noticed how filthy the stairs were and how extremely cluttered the landing in front of door was (paint cans, building material, etc. definitely a fire hazard.), but assumed inside would be fine. Soon noticed cleanliness issues and that there were no trash bags, etc. Mentioned to Jake who apologized and refunded half of cleaning fee to allow us to purchase missing items at 7-11. (He mentioned due to our early check-in, he didn't have a chance to do walk-through after cleaning service left.)
No one really wants to have to go purchase household items upon arrival, but 7-11 was close, so fine. As we got settled, noticed how severe cleanliness issues were & mentioned again to Jake, but no response. (Issues included bowl of moldy oranges on counter, moldy food in cabinets, food debris on utensils, dishes, pots and pans, in fridge and on rugs, dirty/dusty floors, dirty sheets, stained pillow cases [hair, bodily debris, brown stains,] dirt, dustballs under beds, furniture, in closets, etc. Even previous guests pills under one bed. Very dirty dishes in dishwasher (no dishwashing detergent provided.) Place did not appear to have been thoroughly cleaned for quite some time and apart from bathroom was filthy. (I took time-stamped photos of all issues and offered to send over to Jake, but no response.)
Mentioned cleanliness issues once again to Jake who then responded by saying he was open to compensating. I suggested refunding other half of cleaning fee, but he then never replied...even after waiting two weeks before writing this review.
Also note that mattresses are shot and you will roll to trough in middle, so don't plan on sleeping two to a bed.
Additionally, noise issues late night until 2-3am are extreme. This needs to be detailed fully in description so guests really know what to expect. We have stayed in other Airbnbs in same area and with all the clubs/bars, you hear music~this is a given and expected. With Jake's place, however, you also literally feel the music as entire place vibrates. Sounds funny, but my husband and I could sing along with songs because music was so loud. This includes Sunday afternoon. Other hosts provide earplugs (and white noise machines)-Jake does not. We brought our own earplugs, but they don't even begin to mask the noise.
This was by far the worst Airbnb experience I've had to date and in any country. Could have overlooked many of these issues if Jake would have followed up and made a better attempt at guest problem resolution (such as an offer to send in cleaning crew plus full refund of cleaning fee.) Was disappointed that he didn't bother to respond after he said he was open to further compensation.