Andrea lives up to her reputation for responsiveness. She was quick to solve problems when they came up during our month-long stay. And there were many: Large like a broken bedroom air-conditioner that was finally repaired the day before we left, and no hot water in the bathroom sink that was expediently repaired. Small like the missing shower curtain liner, bleached out towels, missing drain stoppers, a broken lamp (one of only two in the apartment at the time). Indeed, on my first night, I could only turn on my bedside lamp by screwing in the bulb and turn it off by unscrewing it (ouch). And as another guest noted, the internet speed was glacial to put it mildly.
Again, Andrea was just super at dealing with these things, but we think she should have done more to avoid them in the first place. Pricing was fair and location was very good - two blocks from the train, and close to everything. All that said, we would not stay here again; we would be better off at many of the numerous suite hotels nearby that were competitively priced.
In sum, was the place modern and chic? In an earlier time perhaps, but now a somewhat fading apartment in need of TLC in ADVANCE of arriving guests.