Their place in Chicago was great! Very clean and very nicely decorated. Was convenient being right next to the entrance of the brown line to get anywhere in the city. Jer+Team were quick at any question we had and we really appreciated it. It fit my 9 person family comfortably and everyone really enjoyed the stay as well. We did have a small incident where someone was parked in the spot we were suppose to be in but Jer+Team figured it out with quickness and ease. Can't expect everything to always go 100% right so just the fact that they worked with us to get it figured out quickly was very much appreciated. 5 stars and definitely would recommend to anyone traveling to Chicago!