Carmen and John were wonderful hosts. The check-in process was super easy and they were there to greet us with smiles and hugs. They gave us a tour of of the apartment, which is a beautiful space, true to the pictures and description. They also provided us with suggestions for things to do during our stay and even provided snacks. The neighborhood was safe and conviniently located. My only complaint is that we didn't stay long enough. I would highly recommend Carmen and John and will definitely stay here again the next time we are in Chicago.