Sarah made our two night stay a breeze in what is a very beautiful neighborhood of Chicago. Checking in was as easy as I've ever seen and available parking permits were a great help. I love the location, extremely walkable just as advertised and we felt completely safe. The bed is a bit thin which wasn't an issue for me but I think if you're used to a thick supple mattress you may have an issue. The place could do with a bit of a deep cleaning but other than that we have no complaints, when it comes to "bang for your buck" you aren't going to find something better in this neighborhood. Sarah is extremely responsive so if you have any issues I'm sure she'll be all over it.