Agree with other reviewers that Lloyd was very nice. Communicative and flexible which was very helpful to us as we were visiting a sick relative.
But I wish we had more expectation that this is an apartment in a walkout basement (not so much a garden basement apartment).
We arrived in winter at night and the alleyway to the apartment was treacherous. When we left, there was a snowstorm and he did not shovel the alleyway at all. In addition, the bathroom is really down the cold basement hallway and has a space heater, which is a little scary since there is a very small fire egress.
I would not recommend this apartment in the winter.