Washer and dryer were broken when I arrived and no appropriate compensation was offered. Dishwasher is outdated and needs replacing. Kitchen cabinets were sticky. I pointed out to the host that there was no fire alarm in the apartment and the response insinuated that I could have removed it?!
It’s a real shame as I really liked the location and overall was happy with the responsiveness of the manager (Amanda) but the lack of compassion/kindness from the property owner (Bo) left a very bad taste in my mouth. I was sent $40 and told that I had “already received a discounted rate” and that that was why they couldn’t properly compensate me. I’m an Airbnb host of 6 years plus, and know how much power hosts have. He had the power to properly compensate me and decided to be greedy instead. Similar listings without W/D are $40/night. Wish I’d just booked somewhere else.