overall, it was a very good experience. hosts were accommodating, communicative and friendly. the location was very good - close to downtown as well as everywhere we wanted to go. the setting was sort of like an apartment as opposed to a private dwelling, and the host lets their guests know about 'quiet hours'. but, when other guests are noisy, it's quite noticeable and there's not a lot you can do about it even though quiet hours are amply posted. but we managed ok. the furniture was ok - well, frankly, there's not much furniture to speak of - a bed and a sleeper sofa, so not much can go wrong there. and although our sofa/sleeper was a bit in need of repair, it worked out fine. we did have a temporary issue with the cooling/heating unit (it set off the smoke alarm), but the host sent someone out to correct the issue - these things can happen, so we're happy with the responsiveness of our host. we didn't use the appliances, so we can't comment on that. we're happy with our experience and would recommend this place to anyone.