It was a terrible experience. There was a plumbing problem and the toilet water was backing up to the bathtub. This was before I checked-in and the host was working on fixing it. It got fixed by 7:30PM. The following day the toilet started backing up again and by 2nd day it was back to how it was when I checked in. I just left the place and found another hotel to stay for my 3rd night. The host never bothered to reply to my message with photos of the toilet back-up. They never reimbursed me for the last night and even AirBnB tried to shy away from reimbursing me by saying that I should have complained within 24 hr of the problem, which was day 1. After much argument AirBnB decided to reimburse me for the last night and their excuse to fight the charge was that they could not extract it from the host. Both AirBnB and the host didn't support what they claim when we make the reservation.