I hate to leave a somewhat negative review and I’ve never had cause to write one here in all my years of being a loyal AirBnB guest. We try to be understanding to the unique situation of every host we stay with, and while Drew’s home had lots of positives (great location, spotlessly clean, spacious), we had some serious issues that were not resolved.
We reached out a few days prior to our stay to ask about a recent negative review left by a guest regarding the air conditioner. We explained that we were traveling with a toddler and were reassured that the negative review was a misunderstanding and that we had nothing to worry about.
The apartment started as slightly uncomfortable and just got warmer each subsequent day. On our last night the temperature in the bedrooms climbed to 79 degrees with 92% humidity. Being from Vegas, we are no strangers to the heat, but it was incredibly difficult to sleep for both us and our toddler. The humidity made all furniture damp, and our swimsuits never dried.
While Drew attempted to troubleshoot a bit through messages, he was never able to get someone to come look at it in the five days we were there. To be fair, there was a heatwave that week in Chicago which I’m sure compounded the problem.
I do want to add that the host gave us a partial refund, but only after AirBnB mediation pressed the issue.
Overall, we felt it was a really lousy situation to be stuck in, and hope our honest review helps someone else make a better decision.