Ashley was a great host and the place so immaculate. We were all jealous of the kitchen appliances and the coffee bar. There were plumbing issues (which happen) and Ashley worked hard to find an emergency plumber. The problem couldn’t be fixed so we did have to leave but were able to wait until morning (couldn’t use water though). AirBNB could have helped us find a new place within walking distance but twice they failed to call when Ashley asked them to. Ultimately we got a refund so we can’t complain too much! We were at a three day music festival so we really would have preferred Airbnb just find us a new place close-by. It all worked out in the end.