I enjoyed my stay and would stay here again. The location was great, very close to the loop but also quiet. I heard that a Bulls player owns a condo across the street so that should tell you what income level the neighborhood has. Five minute walk to the train, two train stops from the loop, 15 minute walk to Michigan Ave. The room was clean and we never had to wait for a bathroom. Everything seems new. I wouldn't expect luxury but for a budget room in central Chicago, this is a great choice. All the doors have electric codes and I was able to enter with no problem. The host answered every message very quickly.