Hanzel and Reese themselves were very responsive and friendly. However, I would not recommend staying here and would not stay here again, myself. Unless all you plan to do (literally 100%) is sleep. Myself and my boyfriend had the lights off and the TV volume turned down all the way to "2" at night, barely speaking...we couldn't even hear the TV ourselves above the noise from the heater in the apartment. And still, the neighbors complained about the "noise" we were making to the building management and the hosts themselves. All night. The mobile notifications on from this kept us awake. And the 2nd morning, being even quieter, we received a note on the door about "noise" again. What noise?? I think someone must have been confused thinking it was coming from us, when it was from another unit, and just decided to make a problem. We kept to ourselves the entire time, were quiet, and still... What the fuck? And there was dust everywhere. Clearly hadn't been thoroughly cleaned in a while.