Overall my experience here was okay, seeing the great reviews and Superhost title I thought my stay would have been a lot better. We had a lot of issues with the radiator and heating going off in the middle of the nights - the noise was loud, would wake up us & would make the room too hot. Heather did have plumbers come to fix this, but it took 4 days. I had to sleep on the couch to get away from the overheated and loud room. The issue was never completely fixed, and the apartment fluctuated between cold and hot. The shower was clogged and would not drain, when messaging Heather about this, we received no reply.
The location is nice and quiet in Lincoln Park, but if you are there planning to explore the city you likely have to drive/uber to river north & west loop where you find the better restaurants & bars. The apartment was clean, and that was probably the best part of this place. Overall would not rate this a 5-star experience.