This is the first time I've used this app and we were really impressed. We booked last minute so a lot of the hotels in the city were booked. James went out of his way to prepare the unit for us on short notice. We had a great experience in Chicago because the unit is in a great location right near Lincoln park. We were able to walk to everything we wanted to do! The unit was comfortable and clean and James even left us a bottle of wine! Great host, great little gem in a perfect location to explore on foot!