I booked with Eric for a week since I was in town for work. I set my check in time for 2PM to 4PM. I was not able to check in during those times, because Eric was "staying late for work". First, he told me he can't make it until 4:30PM. He then told me he can't make it until 5PM. I was accommodating according to his schedule, which would have been the other way around. To top it all off he cancels my reservation last minute knowing I've been waiting hours for the reservation. His excuse was "I've had trouble with non-review guests before" which was confusing because he told me the reason he couldn't make it was because of work relayed events? Had he told me he wasn't comfortable with me booking before I made the reservation, I could have saved time and money.