Check in time was 4pm and we were told in instructions we would be given code hour before check in time. No code was given by host. We tried contacting him as we waited outside the property. He did not reply to texts or calls. We contacted Airbnb, they said they would get in contact with him and get back to us. They did but get back to us. We could not wait any lonnger. We were left stranded there for an hour then decided to book a hotel. We contacted Airbnb again and asked to request a refund since host was LATE to give us code. We were not given any refund due to hosts cancelation policy. This host is a scammer, and I will never be booking with Airbnb ever again.