This was my first time using Airbnb so I was very nervous but their dog, Niko, put me at ease as soon as I walked through the door! It was like their family was yours. I appreciate the little sign Shannon and the boys left on the front door for me wishing me luck running the Chicago Marathon. I would definitely consider staying with them again, when in the Chicago area.....only next time I would hope to be more relaxed knowing how great they are.