Rita and Yesenia were very responsive and welcoming. Early check-in was important for us and they were more than willing to accommodate. The home is a stand alone coach home in the back of their house, and provides a good deal of privacy. The neighborhood is quiet and ethnic but we did not get too spend too much time there as we were at meetings all day. There are a few restaurants nearby and Rita will tell you all about different places and things to see if you're new to Chicago as we were.