The front desk was very rude. We were late to check in by 4 hours and she said they canceled our reservation cause we didn't show and they gave our room away. Anna kept saying that the hotel requires the person to call ahead and 3rd party booking (Airbnb) are not welcomed and more of a pain in her butt. This is not listed nowhere. This was the most unpleasant Airbnb experience for checking in. I would not stay again at this host just cause of the staff. If you are considering be warned. They will yell at you and disrespect you while gas lighting you into thinking that it's your fault and you need to goto a different place.
They were not booked out they had rooms she just wanted to present that she was the savior and we need her to tell us off. After she "fixed it" she started going on about how she was the one that we should thank and that she was the one that would be allowing us to squeeze into our already reserved room