Shkelzen and his parents were very communicative and kind, but the house rental was pretty uncomfortable. The beds were uncomfortable, and there was a lock box on the thermostat, so we couldn't set our own temperature. We were pretty uncomfortable, and for the amount we paid, it feels like we should be able to set the temperature. The noise from downstairs was noticeable, often in the middle of the night. We tried to be quiet, but it was very hard to keep our toddler from running up and down the hall. The notes telling us to be quiet felt strange and not the most welcoming. But we loved the location, as we wanted to be near friends. The kitchen was well stocked and comfortable, and the big couches were great for our daughters to sleep on.