After living in Chicago 15 years and moving out East, we were back in town for a wedding. The house is very spacious and convenient to downtown as well as many fun Chicago neighborhoods. The house does look like the pictures but on closer inspection is a strange mix of: High end fixtures and counters yet a vent taped to the ceiling. Cool decor but peeled paint on door frames and open drywall showing on the edge of the bathroom shelves...clean floors and tables yet ceiling fans covered in dust. A deep clean and a little TLC would probably eliminate these little issues. The living room sofa (different from the one pictured) was comfy but a bit worn.
There is a sign saying the backyard is shared with 3 dogs. While we did not have time to enjoy the yard, I think that info is worth noting and I do not recall seeing it in the listing.
The real issue we ran into here was in regards to the upstairs shower. We arrived Wednesday evening and first used the shower on Thursday. At this point, I realized the shower door would not close. This is a glass frame shower and based on the orientation of the shower head, water would spray out on the floor if the door was open. I did my best to shower one -handed to keep the door closed. I contacted Angela to alert her of the issue. She said she would see if she could get someone out tomorrow. After not hearing back the next day (Friday), I reached out midday to follow up. Later that evening, the concierge service sent a message saying pull the door shut harder. I called back and explained that I pulled the door as hard as one should pull a glass door and that it would not stay closed. I also explained that we had a wedding Saturday and 8 people using one shower would be an issue. The concierge said she would notify the host the issue was urgent. I got a message later saying it was understandable and she will see how soon she could get someone out.
Saturday morning, I got a message with a reminder about Sunday’s instructions for check out....no mention of the shower. Later on Saturday I sent a message saying, I assume no one is coming to fix this before we leave and letting Angela know that the shower door being open seemed to be compromising the next panel over as it seemed to be pulling from the wall. I put a side table against the door to keep it shut. She thanked me for the detailed info and confirmed it would be fixed after I checked out.
I find this entire situation disappointing. Issues can arise with a rental but hosts usually take care of the issue ASAP, apologize, and in some cases refund you partially for your inconvenience. In this instance, none of those things happened. Chicago houses are old and things may go wrong. A responsive host is key! As a result of my experience, I cannot recommend this rental.