We came to Chicago for the Thanksgiving Weekend to visit our new grandchild. The location was convenient for us and close to our family. Overall our experience was positive but upon arrival we came into a cold unit with no heat. We had to trouble shoot the thermostat to get the heat on. The thermostat display was not working but luckily we used youtube and figured out that it just needed batteries. We got the heat going and all was good. The communication with John was good and he left us a bottle of wine.
The unit was clean 8 out of 10 and had plenty of amenities. There is a musty smell that permeates through out the unit but would consider staying here again.