This is our second time staying at Bel's Airbnb. Once again, we are so happy to stay there. Pilsen is a great neighborhood in Chicago. Location is safe and has access to public transportation which we used extensively during our stay. We ran into a few problems with an Instacart food delivery and Bel helped us out immediately. Bel always responded in a timely manner when we contacted her. I appreciated her professionalism and kindness during our interactions.