Communication was steady and responses were quick. Clemente gave plenty of information and many good recommendations. Keyless entry to the building and the apartment. Plenty of linens and blankets were available. An abundance of towels and wash cloths were provided. There were several items available which could easily have been forgotten during packing. A washer and dryer were also available. The apartment is downtown. There are an inumerable amount of places within walking distance. However, the apartment can be noisy. Vehicle, subway, and emergency vehicle noise are regular occurrences. But we slept very well. The beds are very comfortable. I'd recommend this location to anyone. We were very grateful to stay in such a beautiful apartment. There's also a grocery store directly across the street. Thanks Clemente.