Location is great! Lots of restaurants, grocery/drug stores, shops all within walking distance. Fun to walk the neighborhoods. Easy to get into the city. The house itself is a really cool brownstone and nicely decorated. We had eight family members and it was a nice size. We weren't on top of each other. More than that though and it may have been a squeeze. The house is probably not the best for small children. Too many "dangers." But we would consider staying again if we were a group of adults going to a Cubs game, etc., for sure. Brandon was attentive. We didn't feel we needed to reach out to him much, but one of my adult daughters tripped on a toy and broke the toilet tank in half. (No lie!) Brandon was quick to respond, kind about it (asked if my daughter was okay) and made plans to get it resolved. (Yes, we paid for the replacement.) All in all a good experience with a couple minor hiccups.