Pros : Location & Communication
Cons : Isolation with neighbors & small details
The location is amazing. At walking distance of the Soldier Field and Roosevelt CTA Station, you can be anywhere you want it the city in just a few minutes. Location wise, we felt like we couldnt be at a better place.
Also, the communication with the host is really easy. You never wait after Jer & Lisa, the delay of their responses is absurdly short. If you have a questions, they'll answer it in just a few minutes.
The only real problem for us was the isolation with the neighbor. On 2 nights out of 4, one of the neighbor was blasting tv and music until 2-3am, which cause us sleeping problem. The sound was louder in the main bedroom. Jer and Lisa said they will address the situation to their landlord, so we are hoping it will no longer be a problem for you.
I also have to said that their a very short amout of utensils (4 forks, 4 spoons) and that there were no shower gel, only shampoo and conditioner.
That being said, I still highly recommand this place.