I was told by the front desk I would have a female roommate and woke up the next morning to find I was in a room with two men. I felt extremely unsafe and uncomfortable. The fact they couldn’t change my room is one thing, but to LIE and tell me I was with another woman was completely unacceptable.
Airbnb won’t tell you that you need to book parking separately on the hotel’s website, which doesn’t work on any phone browser. Found this out when I got there and ended up paying for a place on SpotHero that was twice as expensive.
In addition, the man working the front desk was extremely rude when I told him I lost my room key (which I really left in my car across the street and also explained that), and was reluctant to give me another.