We enjoyed the nice touches - breakfast items plus nice tea selection. We were especially appreciative of his hard work to clear all of the snow! Parking space was huge perk in Chicago. His quick responses and attention to details were very much appreciated. Great tips on where to eat and how to get around. The back deck looks very inviting (different time of year than we were there - 15 inches of snow not so welcoming for lounging in the yard). William has provided a very homey space that is cozy and clean, with a kitchen and fridge stocked with a good assortment of necessities. We would love to stay again on a future visit to Chicago; it is a very convenient location too.