Julien was extremely timely in responding to the few issues that I had while staying at property. She corrected ASAP and confirmed with me along the way. The only minor issue was parking (which is no fault of the owner), I had to move the car a twice daily to avoid tow or ticketing. This is also noted in the instructions.
The location of property felt safe however the 2nd door into the apartment did not lock. I spoke with Julien and was ensured that would be fixed. Over all 3.5/4 star stay- good for the price.