Nico and Dyan were responsive and understanding. The majority of my party ended having an emergency and did not stay but the rest of the party did and enjoyed every minute of the place. The kitchen was described as being the MOST helpful, lol, it was well stocked with appliances etc and was a full kitchen which saved some money on eating out. the place was clean and tidy. Some of us missed the chance to stay but learned that we missed out! Will therefore try to stay again.