We had an exceptional experience with the AirBNB. Our host was incredible about communication and helped set us up with everything we could possibly have needed for our family visiting for the holidays (even providing a high chair and a portable crib for our niece!). We can't say enough about the little extra touches -- the well-stocked fridge, snacks and even quarters for the laundry were so appreciated. Our family loved the place and had a great time in Chicago!