Amazing location, 15 minutes walk from everything in downtown Chicago. The apartment is located in a brand new building, featuring lots of shared amenities. While the studio is small, it fits a couple for a short stay.
What I didn’t like is the fact the apartment is managed by Kasa, a “tech” company with lacking customer support. Check in process was unnecessarily difficult, as provided instructions referred to an entry code that was supposed to be texted. Instead, it appeared somewhere on “virtual front desk” website (good luck guessing that…). To make matters worse, the Airbnb app stated check in is with building staff. The building staff didn’t know anything about that, because they’re on payroll with building management (AMLI), not Kasa. Long story short, there are too many parties involved (Airbnb, Kasa, AMLI) and when there’s a problem everyone points their finger at someone else.