Kymi was incredibly proactive in making sure we had everything we needed. In the chaos of the holiday season and our family being sick a few weeks before our vacation, I didn’t respond to her initial email with details. A few days later she reached out with a phone call and we chatted for about 20 mins while she shared info and local recommendations! She followed up with a message and list of recommendations which was so helpful to reference again while traveling. Her home is very comfortable and I wouldn’t hesitate to book again!