We had a great time staying in Chicago. Stephanie was very responsive to some issues we had with the lock during check in. The lock to the front door is very finicky and can hard to open from the outside. The lock also can be locked from the outside but not unlocked from the inside (2 locks on the door) so when the couple we were staying with left and locked the door behind them we were stuck in the condo until they got back. The stove did not work. The location was great and the rooftop patio was very nice.