Our family had a great stay in this apartment. The pictures are a good representation -- it isn't anything fancy, but it's perfectly nice. We liked having our own thermostat. The unit was very clean, except the floors were sticky. As soon as I brought it to Janet's attention, she got the cleaning woman to come back and fix it. Other times, though, Janet took a long time to respond to texts/e-mails. If you plan on doing laundry, bring some detergent with you, since there wasn't any in the laundry room.