I didn't meet Matt but he had very good communication through the app. He was very detailed in helping me locate the place and how to obtain the key. From outside the apartment and in the hallway, it looks very run down. Lighting outside the front door and in the hallway would be nice, my friend had to use her phone for us to walk safely down the stairs to the front door. Once you get in, it's completely different. Matt and his cleaner kept the place clean, organized, and comfortable. AC blows nice and cold since it was very humid out when we visited. As mentioned in other posts, the walls are thin so you could hear creaks and people walking inside the building. This didn't bother us and slept fine. For the price, it's a great place to stay. Very close to the pink line which could get you to the loop/downtown in 15 mins. The area seems decent but I've always been more on the cautious side anyway. I wouldn't recommend anyone walking around during the night, we ubered then. Thanks Matt for everything!