Out of all the Airbnb stays I've had, this is certainly by far the worst one. If you are considering renting out Rodrigo's property I highly recommend you do NOT book this listing and find an alternative. Rodrigo is very unprofessional and has no understanding of how to properly accommodate his guests. As a result, my group and I decided to report his conduct to Airbnb so that they could conduct their own investigation.
I rented this entire listing for a family reunion in Chicago during the Lollapalooza festival . After driving close to 12 hours we reached out to Rodrigo to ask him if we could check-in a little bit earlier. He responded by saying that he would get back to us but never did get back to us. After not hearing from him for more than 2 hours we all decided to check in about 30 minutes early simply because we were all exhausted from the long road trip. The property had already been prepared and cleaned by the time we had entered.
Later that day we get a message from Rodrigo saying that his system showed that we checked in 30 minutes early. He also went on to say that he usually fines guests who check-in early and that he would give us a break. The first issue here was that Rodrigo never got back to us regarding our request of checking in early. I understand if we arrived 5 hours early but we arrived 30 minutes prior to check-in. Is it really that big of an issue? If it really is then Rodrigo should have responded to our request in a timely fashion or simply not given out the check-in instructions whatsoever until it was actually time.
One of the worst parts about the stay were the cameras. We knew that there were going to be some cameras since it was disclosed in the listing but when we entered the building we realized that they were scattered all throughout the outside and inside of the property. There were even cameras in the living room and hallway which partially pointed to one of the bedrooms. After staying there for a few hours we began feeling very unsafe since there were cameras watching our every move.
The front door on his property also would fail to lock properly when leaving the property. So it created a situation where we didn’t feel safe inside or out of the property. We tried several times to contact Rodrigo’s property manager about these issues because Rodrigo was out of the country however the property manager never picked up the phone or returned our call the whole time we were there.
Though we spent 90% of our time either exploring the city or sleeping at the property Rodrigo was convinced we were having some massive party and became quite aggressive over Airbnb messaging. Even though the location is great I can not recommend this property to anyone because the host is terrible.