I cannot speak to the cleanliness and check-in process of Saurin's place because unfortunately we had to cancel last-minute as my partner got COVID. Though I can speak to Saurin's communication while we tried to get credited back our stay. We initially booked with Saurin around 3 weeks in advance but usually the place is fully booked. While searching on Airbnb this definitely seemed like a good value and price point. My partner got COVID the day we were supposed to travel to Chicago and unfortunately Airbnb no longer covers COVID-related illnesses for a full refund. Instead Saurin was able to refund me the nights he was able to book for our stay last minute. This turned out to be about less than a third of the cost of stay. Communication was fine -- Saurin is very responsive. We felt his tone was quite defensive when asked for credit/refund. Perhaps do not book this place if you want travel assurance and insurance.