Ana was welcoming, responsive and consistently helpful, recommending a chef for our catered family dinner, helping with crib sheets, and letting us have early access to the home. This is an older, 3-story home (100 years+) with Craftsman Styling that is well-preserved & maintained. The baths, linens, kitchen, dishware, & glasses were spotless. Electronics worked perfectly. Secure parking for 5 vehicles was excellent. Our 4 children happily played in the game room on 3rd floor. 5 adult couples were comfortable in the bedrooms. There are 3 1/2 baths, one "Jack & Jill" style and 2 1/2 off hallways - Everyone had plenty of hot water for showers, all plumbing worked perfectly and the baths are larger than typical for many older homes. A handy bonus to have a big Target right down the street! The home worked perfectly for our family reunion in Chicago!