We had an enjoyable 5 night stay in July. Tim was there when we checked in to walk us through the apartment. He was prompt to respond to messages during our stay to answer questions or respond to our recommendation requests. The neighborhood is very walkable and we always felt safe. We only used our car a couple times during the stay, but were always able to find parking within 2 blocks. The apartment itself was clean, comfortable and nicely decorated. Overall, a great choice you can't go wrong with when visiting the Chicago area! We wouldn't hesitate to recommend Tim and Phoebe's place to anyway and will certainly check if they have availability when we are back in the area.