Alicia was amazing and allowed us to pick the keys up earlier because we were in town to watch the Cubs in the World Series. She was very flexible and allowed us to get the keys at 9am instead of the 4pm check-in time for no additional fee. She was extremely helpful and the apartment was beautiful! It is actually a lot nicer than the pictures- so spacious, updated, and very clean. She even left us fruit and cereal for breakfast, which was a nice added touch. The neighborhood was safe and quiet and convenient to the brown line train. We definitely hope to return to stay here with our family in the future. The price was amazing compared to other apartments in the area. This was our first Airbnb booking and we are believers now! Thanks Alicia!!! If only we could have seen a Cubs win!!!!