Becky was a great host. She communicated fast & the home was perfect. We felt safe the entire time we were there (which is a huge deal for being 4 girls). The check in process was easy. Plus we got into Chicago faster than anticipated & she let us check in a little early. The home was clean and put together. It was a quick walk to the United Center as well as the stop to get onto the green line (which leads right into Millennium Park). The neighbors were nice too!! I have no complaints about this house at all! Will be back again if we are ever in the area!