Only met Briana briefly on arrival as she also had a trip scheduled during my one-week stay. Briana is very good at anticipating what guests need/want, though. She's prepared an informative house manual responds quickly to app messages. Briana's sister, Megan, lives nearby and stopped to make sure everything was going smoothly. Room/apartment as pictured, with a comfortable bed and private bathroom. Neighborhood is nice, quiet and close to the "el" train. It's literally steps to beaches and walking trails along beautiful Lake Michigan. This is a great value, with great hosts. Thanks, Briana and Megan, for another amazing Airbnb experience!