I'm a constant AirBnb-er so with the amount of places I stay at there's always going to be a day or two where I have bad luck. There were a couple snafus during our stay here, but I do really believe it was a total fluke and that it was not the norm at their apartment, which is a really beautiful space, and actually way bigger than how I imagined it from the photos. I totally understand that sometimes, s*** just happens. We arrived at check-in time around 3pm and noticed the beds were disheveled and wet towels were sitting on the floor waiting to be washed still. I contacted Mindy pretty quickly and she was super responsive and incredibly apologetic and helpful. It just sucked to be stuck in a recently used and dirty space with no clean towels because we had dinner reservations to get ready for.
We arrived back from dinner and had fresh beds and towels - but were just missing a couple essentials like hand soap and extra toilet paper. With all that said though, Mindy couldn't have handled it better, she answered every text and phone call, and personally dropped off extra hand soap, toilet paper, and even a bottle of wine. I very much appreciated how she got everything taken care of; and regardless of the mishaps we still enjoyed the space very much. We walked to breakfast each morning at the neighborhood spots and parking was really easy. I would still recommend this place to others if they want a good Chicago neighborhood experience.