Vlad was a good host. Upon arrival the house smelled nice, the ambiance and music were nice. They gave a cute welcome gift as well. The home looks even better in person than the pictures. We booked the home for 6 weeks and stayed for ~4 weeks because we had some issues with electrical, heat, water and other things. Vlad was quick to respond and help alleviate problems. Unfortunately, we had to cut our stay short at week 4 due to the pipe freezing we had no hot water. We were initially told that we would receive a refund for the nights without hot water. We did receive a partial refund for checking out early but not the refund we were promised after living with no hot water and having to return back home to take showers. That said, we had difficulty and push back receiving all of our money. (As of 1/27/22) We know some issues were out of their control and we were very understanding of the circumstances.
However, the home became uninhabitable; frozen pipe, no hot water, poor heating and pest. Overall, there should’ve never been any back and forth on asking for any money back in the first place. Really hate to write this review but communication is key, you shouldn’t ignore guest or attempt to renege especially under these circumstances.
Once the hosts fix all the issues with the house I’m sure it will be a nice place for future guests.