We really enjoyed our stay at the Kasa condo in Chicago. It was very clean and well stocked. The kitchen had everything you could need for dishes and cooking. There was a pod style coffee maker, with a big basket of coffee pods, and sugar and creams. There was an electric tea kettle, and tea. We never did go look for the coffee room downstairs. We liked that we could control the air conditioner, or even turn it off if we wanted. The bed was a little softer than we are used to, but it was not really a problem. The rooftop patio is very large and with beautiful views of Chicago, and with lots of couch seating areas, and table and chairs areas. We ate our dinner up there twice. Part of the rooftop was indoors with more tables and a pool table. The check in was easy, and the staff were always very pleasant. Kasa texted us a few times to make sure everything was good, and to see if we needed anything.