Overall it was a pleasant stay with one exception. Alexandra is friendly and responsive to my questions before and throughout my stay. The place is about the right size for our group of 8 persons, although we were expecting it more spacious from the pictures. The kitchen, the bathrooms, and the bedding are clean. We had an issue that the room in the back was cold and the new thermostat for that area didn't seem to work. As temporary solution we had to use a space heater stored in the garage. Alexandra sent the technician the next morning to solve the situations. However my true complaint is about the noise made by two sources. One is the subway which is only three buildings away from the house and which starts to rumble 5-ish am everyday. I myself really had hard time the first night due to the jetlag and the train noise. The other noise was the upstairs visitors who have young children running Olympics in the early mornings. We also heard their conversations due to poor insulation.