We were two couples and stayed four nights here, overall it was a great experience! Robert was an excellent communicator, and gave some helpful tips for places to visit while in Chicago. The apartment was clean, in a great location and the free parking was much appreciated. We ended up parking in the garage and taking Uber to the different museums and places of interest (cost between 8-14 $ per ride, good value for four people and cheaper than paying for parking in the city center). We cooked a few meals, the kitchen is very functional with everything needed for cooking. We didn't get a chance to use the hot tub but the shower was fantastic, feels like a hot water massage! A couple minor issues, the beds in some of the rooms could be a bit more comfortable (mattresses were a bit soft), and being on the first floor there was a damp smell sometimes (although the AC helped), not overwhelming but it would be nice to have better ventilation in the rooms. Overall great value and would recommend.