Baffles me to see this place get the reviews that it got because my experience was anything but pleasant.
I was driving from 4 hours away to Chicago reaching at about 5.30PM ET. Check-in was at 4 PM ET. I messaged the host to let him know my ETA via the Airbnb app a couple hours before I reached and didn't get a response but didn't really think much of it. As indicated, I reached the Airbnb by 5.30 PM ET and the gate wouldn't open. After trying for 15 mins minutes with no luck, I called the host. The host answers and expresses shock at my call as he was expecting me the next day and says that he was in the suburbs and would take about 2 hours to reach the Airbnb.
Now, I have friends who are are Airbnb hosts and know that you'd really have to be negligent to miss a guests stay just by the sheer number of reminders that the app prompts.
Fast forward 2.5 hours --- the host is finally here but has to clean the room and change our sheets so that takes 20 minutes more. Because of this I miss my dinner reservations and my Chicago plan is partially up in the air. We finally get access to our room 3 hours after reaching Chicago.
Our stay was quite average. Would love to have a table in the room if nothing then just to eat food / place your coffee mug as the room comes without a coffee / tea amenity. Also, the towels were not folded in the bathroom which made me think that they weren't replaced. Ended up using my own.
During our stay the cat threw up on the stairs leading out of the room onto the main level which after being brought to the hosts notice, was cleaned.
After my stay ended, I requested a refund of about half a day's stay which the host never replied to. Airbnb refunded this money to me because I kept pursuing it.
I hope this review helps people make an informed choice. In hindsight, I'd rather have paid more than deal with someone who doesn't run a business to the best of their ability.