The good: AMAZING location and STUNNING views. The hosts worked to communicate well. Main beds were very comfortable.
The not-so-good: The wall above our bed had a large area of MOLD from an water leak into the walls. We were extremely disappointed that this was not identified before our arrival, especially since it was in a very obvious location. The mold must have been there longer than a few days.
The owners worked to make things better by having the walls disinfected…the next day. The section of the wall was supposed to be replaced but the host chose to wait so not to inconvenience us more. While very responsive, it’s hard to move on from the seriousness of the initial mold problem. This potential health issue was very serious to us, but seemed less urgent and more of a slight inconvenience to the host. The financial efforts of the hosts to make things right fell way short.
There were other minor challenges concerning a light fixture and the service elevator. Unfortunately, the unresolved molded wall was too much to overlook.
Overall, we had an incredible family trip. Despite the challenges of the unit, Chicago was very good to us!!