This was our first time using Airbnb and I must say we were always scared to take the leap. Mindy+Tony were super helpful answering any questions that I may have along the way. Even in my research and planning stage prior to booking, they were quick to respond with any questions I had. Their place was super cool. It was exactly what we were looking for. We wanted to stay in Chicago but not in the city. The neighborhood was super quiet and nice. Everything was as described. I regret waiting so long to try out Airbnb.