I could have handled “not cleaned very well” but to question if the sheets were actually washed and changed and if we were using the same hand towel as the person before us, now we’re getting into just plain unhygienic. Food on the floor, bed pillows crumpled on the bed as if someone had just been sleeping on them, hair covering the bowl of sink, clumps of hair in the shower drain, towel of person before us still hanging on the towel hook, no washcloths (we went out and bought our own), feces visible in toilet bowl and on bidet (which my friend finally ended up having to clean HIMSELF). Cleaning fee was refunded since it was clear the bathroom AT THE VERY LEAST was not even cleaned before we arrived. If the property was not going to be ready for the dates of our stay it should have never been listed, we could have easily picked somewhere else to stay.