Everything about our stay was easy! From the parking to the amenities provided (towels, blankets, soaps, etc.) to being able to get in touch with Eric with certain questions, we had everything we needed at our fingertips. Although we didn't spend much time in the condo, we did enjoy the roof top patio for a few hours on a beautiful weekend! The place is in excellent shape and very well decorated. It's a beautiful condo! Highly recommend to anyone wanting to enjoy Chicago!