If you are looking at Nathan and Denise's place---beware. When I had first booked the place, the description described a quaint garden apartment in a nice Chicago neighborhood. 4 months later, on a road trip across the country, I arrived. Within 5 minutes of being outside on the street (there is no private parking) I witnessed a street cluttered with graffeti and an alarming amount of police activity. I waited outside for over an hour trying to find the positive in a very clearly negative situation. After an hour, it became clear I was not in a safe neighborhood, and with an out of state license plate, definitely didn't feel comfortable leaving my car parked on the street. Forced to make hotel arrangements on the fly, I went back to the description of Nathan's place and found a very different story than what I had seen months earlier. The few reviews describing a bait and switch are 100% accurate. Worse, when I reached out to the couple describing my experience I did not receive a response. After filing a complaint with Airbnb, Nathan and Denise refused to refund my stay. The Airbnb rep went above and beyond to refund my money himself after looking more closely into the situation. I will never recommend Nathan and Denise's place.