Communication was excellent throughout the process. Drew was very responsive through email. Instructions were clear. The location of the apartment is excellent. Very close to bus stop, train station, a 7-Eleven, a Starbucks, and many restaurants. Less than 10 minutes walk to Fulton market. Easy to get to downtown. The apartment itself was well furnished. All the standard AB&B amenities were present. There was in-unit washer/dryer combo, which was nice. Two slight negative: on 2 occasions we saw a spider on the bed. The kids didn’t notice any in their room. Also, the apartment is quite loud, especially at night. The steps and chair movements from upstairs are clearly heard, and in both bedrooms we can hear the traffic outside (the master bedroom is close to freeway) as if the windows were wide open. Maybe we’ve just lived in our sleepy suburbs for too long…