good communication and quick action from Jake when we pointed out that there were no toiletries.
However reading through past reviews, multiple people have complained about the cleanliness and that is still an issue. Overflowing trash bins in the restroom and kitchen, as well as cluttered and dirty kitchen that discourages guests from using anything. Bathroom even missing basic things like toilet roll holder and towel rack. And guest bedroom has clutter in closet and under bed.