Easily the fastest communication I've ever had with a Host - texts and emails were responded to within minutes. Extremely thoughtful details throughout the 2nd floor apartment - upon arrival there was a postcard of Chicago, a bottle of wine, brand new toothbrushes and better toilet paper than I keep at my place (and I keep good toilet paper!) ... These details were so thoughtful that it was disappointing how other things were missed - a lot of cutlery and glasses were not usable as perhaps a past guest just put them away without cleaning first. There was dog fur everywhere. (There still is now that I've returned home and washed our clothes.) This is not just a superficial issue - my husband has allergies and blew his way through the tissue box. A construction project was started at 7:30am on Sunday (something banging against the wall?) in what sounded like the apartment below us. Finally, the window air conditioner unit in the bedroom makes an unusually loud amount of noise - to the point that I wrote Mary & Alex that it should be looked at it.