Didn't meet Gabriela but she was very responsive and very helpful at all times, including sending us a long itinerary of things to do in advance. The apartment is big, clean, good value, quite close to downtown, and there is a nice big supermarket nearby. Everything you need is supplied, including shampoo/shower gel which was a nice bonus to have.

The only thing I would flag is that the sofa bed isn't particularly comfortable or big, so it's not ideal for 2 people to sleep on.