The apartment is beautifully furnished and very clean. Rob was very communicative and allowed us to check in 15 minutes earlier than stated. He gave us a full tour of the home, which included a tour of the back where the garbage was to be taken out and where to do coin operated laundry if we wanted. That said, my husband and I both woke up from the noisy neighbors below each night (loud club music at 10:30PM and 11:30PM). The bed seemed smaller than in the pictures and so felt a bit cramped in the very soft mattress provided. The wifi was VERY slow, slower than our phones, so we went without. The cable was also very poor quality and were unable to watch anything properly. We personally felt that it was too expensive for the lack of comfort. I think for our next visit to Chicago, we will stay in a hotel.