The good: The apartment is spacious, has a great view, comfortable beds, and new appliances. Zencity is quick to respond, check-in and checkout are seamless, and the lobby staff is wonderful.
The bad: As other reviews mention, it really seems like no one cleans the apartments between each guest. We arrived to a very dirty floor, bedsheets that did not smell clean and has several stray hairs, and a trash can that had not been emptied. We asked for clean sheets; Zencity delivered them promptly, but only gave us one set for two beds. I'm sure Zencity would have sent someone to clean it had we not cleaned it ourselves, but it really should just be cleaned before guests arrive rather than upon request. Also, the remote had no batteries; Zencity sent us replacement ones, but after that, the remote still was not paired to the TV.
Overall, the apartment is worth it only because it is so competitively priced, but it could be improved so much and be such a better value if it were just cleaned more thoroughly (or at all) between guests.