We had several major issues with this stay, starting with a leaking hole in the ceiling of the kitchen/dining room coming from the toilet on the second floor. The leak had obviously been going on for some time as there was rust around the hole. The property manager was aware of the problem prior to our stay and didn’t inform us. When I brought it to her attention, she told us two plumbers have been out to the property and couldn’t find the problem. When a plumber came at our request, he identified the problem in 5 minutes and put in a temporary fix of placing a tray in the ceiling to catch the water. As we were leaving we noticed the ceiling was wet again clearly from the build up of water in the tray.
Furniture in the living room was broken, dirty and very worn. We requested one of the chairs to be replaced after one of us sat in it and almost fell through. In order to get the lights working in one of the bathrooms, we needed to push the GFI switch twice to get them to work. The remote control for one of the 2 TV’s in the house wasn’t working even after replacing batteries and ultimately the wifi never worked.
The picture on the website is the house next door - not the actual property and described as “Fabulous”. It was not fabulous to us.
After several of my messages about the issues, I expressed our disappointment with the property and thought that it was obvious things had been neglected, she told us our expectations were unreasonable and called us the worse renters she’s encountered in 20 years. Our complaints about the property were legitimate. She was prompt with responses, we’ll give her that, even when she was insulting us!
The location of the house, however was great.