TJ was very responsive and addressed an issue we experienced in a timely manner. Location is amazing, with Lincoln park at walking distance, as well as plenty of restaurants and shops in the area. It’s also a short drive away from downtown. The apartment is pretty basic and offers good value as a place to sleep after a full day of sightseeing. The mattress is a bit uncomfortable for us as an older couple with aches and pains, but may be ok of easy/younger sleepers.