No communication via the app. It’s a great hostel. It’s nicely decorated. The host is great. I’m a woman who had 3 male roommates. That was a bit shocking at first. Everyone was cool tho. Near down town and the biggest McDonald’s I’ve ever been to. Book it. It’s worth it. Oh there was a temperature issue but it was because the guessed tried to open the window which got it stuck. I only stayed one tight so not sure if or when it got fixed.