Freehand has a lot going for it. It's a really nice place in a really good location. I had a lot of meetings in the downtown area during my stay, and Freehand was walking distance from all of them. The bunks are also designed to offer a lot of privacy, which I appreciated.
What I didn't like: the lounge area is quite small and turns into a bar at 4pm. During my stay, Cafe Integral, the coffee shop, was closed, which meant there wasn't really any quiet space to do work or hang out after 4pm except the downstairs kitchen, which is on the smaller side and has a lot going on.
I also had read in past reviews that they offer free breakfast, but unfortunately they discontinued this.
Also, Freehand didn't have as much of a hostel feel as other hostels I've been to. The privacy the bunks allow meant that I didn't really talk to any of my roommates, and I felt like this vibe extended into the common areas as well. The bar has a lot of events going on, but they're not the type of events that get you to meet other travellers.
I still liked Freehand and I would stay again for a few nights. It just wasn't quite what I was looking for or expecting.