Catherine was great. We barely saw her over 4 days to be honest. The place was quiet and tidy. Our room had its own washroom with jacuzzi tub and shower which was a nice touch. One of the bedrooms was rented out to other guests during our stay but again we barely saw them and they were quiet and respectful. Wicker park is a cool spit to stay. Lots to do within a shirt walking diatance. Overall it was a great experience.