We had an absolute ball staying here. Robert was more than accommodating and 100% responsive to every question we asked. They have a ton of information waiting for you when you walk in, so you can immediately start making dinner plans! I loved the place because I brought a friend who had never been to Chicago and I didn't want to just spend the entire time downtown. We wanted to go everywhere and live like locals - this was the perfect location for us. One call to an Uber and we were anywhere we needed to be. The shower is amazing and the hot tub is a pure gift. We had a blast. Not 1 single complaint.