Frank is personable, communicative, and kind. He was a very respectable host. The location of the room was 2 blocks away from the 2nd largest transit center in Chicago, on the rail line connecting O'Hare to downtown. It was 30-45 minutes to reach downtown in total trip time. The value for money was very high, there was ample space and amenities. My only complaints are the slow Wi-Fi (despite this being discussed prior to arrival), lack of outlets, and not very hot water.