As a fair warning, just look elsewhere. My rental unit was not adequately prepared though my reservation was made well in advance. The bed sheets and pillow cases were lined with all sorts of hair - short and long. I literally bought sheets to change those with because it was very unhygienic. Additionally, the bathroom has hairs (of various contributors) posted all over the walls as if it hadn’t been cleaned in weeks. My biggest issue is that the listing and check in clearly states access to a key fob for use of the multiple entrances of the building. Upon checking in, this wasn’t available. When I asked when it would be I was told “maybe tomorrow?”. This was a very unprofessional response. I never got a key fob and had to resort to screaming the building access code outside the single intercom access door in the middle of Chicago when it was 20 degrees outside. When I brought these issues up to Zencity and asked for financial compensation, it was blatantly ignored by their support staff. Stay else where if you value amenities like cleanliness and a functioning key.