This location has everything you need from the second you walk in the door. Matt and Allison have thought out every inch of this property. Their welcome book gives you all the information you need to learn the mass transit system and great places to visit while you are in Old Town. We had no issues whatsoever and Matt was available to answer any and all questions very quickly. We loved the touches like the fresh whole bean coffee with coffee grinder. The bed was comfortable. The heaters were plenty warm. Our week long stay was incredible and coming back to the property after a day of exploring Chicago felt like coming back to your home.