I had a truly horrible experience with the Airbnb listing hosted by Christi. My trip was planned weeks in advance, but unfortunately I had to cancel my trip last minute due to a major storm and the train trip was cancelled. I notified Christi about the situation as soon as possible, but was disappointed by the lack of clear communication from her. Despite my early cancellation and attempts to reach a resolution, I did not receive any refund for my stay. The biggest issue was the communication with the host, Christi. airbnb tried to contact her many time but she claimed that she is not responsible for the refund even though she is the owner.
I would not recommend this listing to anyone based on my experience. It was unfortunate that my trip had to be cancelled due to weather, but I expected better communication and customer service.