Corey was great at communicating. I especially appreciate that he sends out the lockbox information on the day of guests' arrival to ensure safety. It is a great location. We got there around 11 and left early in the morning, so it was hard to tell much. It was very nice to have easy breakfast and free coffees and teas etc. The only down of the house was the cleanliness of the floor. We understand that it snowed and everything, but frankly... the first thing we noticed when we got in was the dusty staircase and floor full of footprints. Another thing we had to deal with was that the street was packed with snow making parking difficult. The street was closed local traffic only, so I guess the city or district simply did not bother to plow it. It was hard to find a parking spot despite that I drove an SUV because most of the space was too snowy to park.