Steve couldn't have been more welcoming and helpful. He made us aware of special events on at the time of our visit and where to eat in the neighborhood. A great location in an authentic non-touristy area with excellent access to transport and so many tempting eat-out options. (Try the Bageler round the corner on N Lincoln Ave for a real local coffee shop experience.) The room is very spacious and light. Great to have a private deck with a view of the city. See you soon Chicago. Love that city!