The top-floor rooms do not get enough AC, so it was very hot. A fan was provided in our room and it helped slightly. The guests on our floor confirmed they did not have a fan. Opening the window meant hearing clearly the train outside the window, burnouts, and honking
The bed was uncomfortable and squeaky.
At 10 pm on the night before check out, we were told to be out by 8 am (check out was listed as 12pm). Heidi said she had to be somewhere early and that was that. We just left that night.
You are also not allowed to use the oven, but Heidi did allow use of the toaster oven.
She is curt and sleeps with the door open. Was not a comfortable stay. Just get a hotel.