First of all, the location is excellent and may well be a very good place to stay, but we ended up not staying in the Palmer Treehouse. Before booking our reservation I notified K.Anne that we needed both bedrooms, but only one was showing up for booking. She replied, "Both are available. It would only be $30 more for the additional room, I think. If you are having trouble, just book 4 for bedroom 2 and you can give it to me when you arrive." After booking I also wrote: "Just to make sure, there are three beds-- one bed in each of the two bedrooms, plus the pull out bed. We are four adults and our grown kids really don't want to have sleep in the same bed! We will indeed need both rooms, but I only see the one here." So, I followed K.Anne's instructions, but a few days before our scheduled arrival K. Anne wrote: "I just noticed that you have only booked one room for your upcoming reservation at the treehouse, but that 4 people will be staying there. Did you mean to book both rooms?" Luckily, after a frantic phone conversation K. Anne was kind enough to give up her own apartment since her father was now in one of the rooms we had reserved. I also told K. Anne about our arrival plans and later emailed that we would arrive around 4-5. As it turned out we returned to Chicago around 2:00, but K.Anne told us we would not be able to access the apartment until she got off work that evening, which was a bit of an inconvenience since I am still recovering from a knee replacement and very much needed to rest, and this was the first we had heard of such a late check in. Upon arrival, K.Anne told us that she had misplaced the keys so we would have to ring the door bell in order to get into the apartment during our stay. In the confusion and rush of checking in and out, I forgot to leave the extra $30 and when we tried to send the money via a pop service, K.Anne refused to accept the payment and insisted I book another stay, but the minimum cost of booking another night was twice the money we owed, and no alternative was offered. Consequently we sent a check. All in all, I found this to be one of the most disorganized AirB&B experiences we have had. The host seems not to be on top of details.