I was having flight difficulty before this booking. While I was going through the delay process I reached out to Caroline to inform her of my issues. I kept her updated but got no response from her. Eventually, our flight was canceled and I was unable to make this booking. I again reached out to Caroline to see if we could work out some partial refund and she again was unresponsive. Only when I got Airbnb involved did Caroline give a response that she was unwilling to return any of my money. Even after escalating the issue with customer support, she refused to communicate with me. She is, by far, the most unresponsive host I've ever encountered.
If you choose to stay with Caroline you'd better hope nothing goes wrong with your travel. Because she will not accommodate. She will take your money and run. I recommend booking elsewhere.