The check in process was easy and secure because of the new personalized code specific to the guests #
The overall cleanliness of the room was lacking. There were stains on the comforter and pillows, bleach stains on the bath towels and thick layers of dust on the light bar in the bathroom.
In addition to the stained bedding and towels there was a sharp item stuck in the rug that I stepped on and could not remove (so I rolled up the rug to get it out of the way)
The overall room smelt musty (I understand that rooms in basements are hard to keep fresh) There was a moisture/mold problem present on the wall art and the bathroom door.