Min did a great job to help us with all of our questions. He was able to answer questions about car rentals before the trip and helped when our flight was unexpectedly changed. The location itself was 0.5 miles from the lake, a block away from Trader Joe’s, and minutes away from tons of shopping, eating, and anything you might need. The apartment itself has a massive TV, stayed warm for the entire time we were there (you can easily adjust the temp), and was easy to get in and out of. He included lots of nice snacks and water, and really made us feel at home!