Jose is a great communicator and very attentive to messages. Our room was comfortable with lots of bottled water available. All areas of the unit were clean and fresh and visually appealing. The neighborhood is primarily Latino, so lots of food choices if you enjoy Latin food. Very easy to find for a Lyft driver and you can walk 20-30 minutes to a subway (but I would advise against doing so in the dark as the area is not as well lit).