Carmen was an amazing host. She was very receptive to all our needs. We came late & she waited up for us. When we did not find a parking spot, she volunteered to move her own car. She even gave us for 2 free parking permits. She answered all my queries within 5 minutes and was friendly and responsive. Her place was immaculate and very clean. She had left us bottled water in the fridge and coffee for us to have in the morning. There was new soap bar in the bathroom & shampoo. All in all, the place was first rate and will stay in it whenever we visit Chicago again. Thank you Carmen.