The hostess was easy to communicate with and reached out to us right before we were to travel to Chicago to see if there was anything she could help us with and offered to meet us at the location. Lins location is conveniently located to the brown line, CVS Pharmacy is located right across the street, a grocery store within walking distance and several catholic churches within walking distance or a short drive. The neighborhood was quiet. The apartment is located on the second floor which the steps for my dad were a bit tricky, however, manageable. My opinion is Lins place is great for a family with young children/teens/older children maybe a bit tricky with aging parents because of the stairs and the claw club bathtub. Would recommend this place.