Irena's place was extremely clean, quiet, and welcoming. Plenty of towels, toilet paper in the bathroom. The kitchen was fully stocked with utensils, pots, pans, plates, cups, etc. She was very prompt with her communication. We had an issue with the heating. I contacted Irena about it and she had a maintenance person come early the next day to fix it. I would stay again on my next trip to Chicago.