I am so very disappointed in the owner and property manager (Jason) lack of response.
My stay at this place was not comfortable to say the lease. The television did not work for the duration of my stay (due to cable issues; TV amenity falsely advertised), the shower in master bedroom ran for 24hrs because it wouldn't turn off due to faulty part and plumbing issue, I had to take numerous calls from maintenance and rearrange my schedule to accommodate plumber's visit, and not to mention, I was asked by Jason what amount I wanted to be compensated for the inconvenience, only to be haggled into a lower price, which I reluctantly agreed because I was over it and tired of waiting for some compensation.
And even as I'm writing this, no one has contacted me for a credit even though I was lied to and told that the credit would be issued- this still has not happened after patiently waiting for nearly 2 weeks, and being told to wait because the owner and his family were vacationing out the country.
All in all, even though the property itself is nice, I am big on the person/s behind the property: customer service/ satisfaction/ and resolution.
In addition, there was a hand-written note from previous couple that took time to outline things around the house that needed attention; only to be ignored by maintenance, who admitted that he saw the note.
Needless to say, even though these issues may have been resolved by now for the next guests, I will not be staying here again since the overall experience was a total and complete nightmare, especially seeing how they conduct business and treat those who invest in good quality homes and location!
ps- the parking garage is very tight! only a very, very small compact car can fit in the garage space; garage is located off the alley, so be cautious of coming in late night and trying to maneuver vehicle into the very tight (barely) one-car garage. And owner does not provide enough towels to accommodate number of max 10 guests, so be prepared to bring extras.