The place was great! Check-in was easy and communication was clear and thorough. The place itself was wonderful. Although it was relatively warm for Chicago in late November, we were able to control the heat (I'm always cold, so this was much appreciated). The living room and smart TV were great for relaxing after exploring the city. The location in Pilsen was fantastic! The neighborhood is interesting and the nearest L stop is just a few blocks away, making it easy to explore other parts of the city.