Ken's place was clean & comfortable; it was within walking/ train distance of everything that we needed. It was truly cold in Chicago when we were there, and it was wonderful to have plenty of clean towels, sheets, and warm blankets. Parking and checkin were really easy, and Ken was easy to communicate with. We were a little surprised that he popped by to say 'hello' twice before 10 am on New Years Day (and we were rushed to get to our breakfast reservation), but it was good to speak with him. We'd love to stay again sometime.