Timothy and Phoebe were prompt and courteous throughout our stay. They responded quickly to my messages and were very helpful. That said, I felt like I was crashing at a college friend's apartment for my stay. It was not dirty...but not REALLY clean. There was nowhere to put our snow-covered coats when we entered. There was no coffee available in the kitchen as advertised Tim did drop off a box of pods at the front door when I alerted him) and the remote was missing, which ultimately led to Tim having to come down and reprogram a new remote. Little things like this make me understand that they obviously do not come and look at the space post-rental. If you as the "landlord" are not coming in after every guest, how do you know that the place is up to your standards? How do you know your "cleaning team" is actually cleaning? I would not opt to stay here again, knowing that for another couple hundred dollars, I could just stay in a hotel that likely would be more guest-ready.