The place is clean. I stayed in Room 4 which can get stuffy and hot. Shared the bathroom and toilet with 2 other guests during my stay. Jose is attentive and very quick to respond. Was in town for the Chicago marathon and this was close to the expo but a bit far out for getting to downtown areas. No elevator and 2 flights of stairs so if you have heavy bags just keep that in mind. The place is very clean. Nice common area. Big fridge with a stove and microwave.