This was our first time using this service. We could not have had a better experience. Upon arrival, we were treated like old friends - not just strangers. Every question we asked, and we had quite a few, Nick took the time to answer with patience and kindness. Nick takes hosting very seriously. Our area was spotless, crime free and felt much like home. I think the biggest thing that can be said about Nick is that he does this because he likes to meet new people and give them tips on his hometown. I was also very touched by all the personal touches. He even went as far to get our child a special Easter cookie. We plan on staying again...