The check-in process was annoying for us, as I think the code they give you to check in expires at midnight the day you’re supposed to check in. We got in from a late flight and didn’t get there until 2am so the code wasn’t working no matter what we tried. Thankfully, there was someone at the front desk who did his best to help us out and we managed to get up to our unit fine in the end. The place is clean and nice, as it should be since it’s a little more expensive than places in the general area (this area is known to be one of the most expensive in Chicago so it is fair). We probably would stay somewhere a little less nice next time to save money, but we felt like treating ourselves this time! No complaints beyond the little check-in snafu!