Matthew is a fantastic host- he is very communicative and helpful. Check in and check out was very easy and clear. The unit was very clean and served our needs- we needed a 3 bedroom place that wasn’t too far from different areas of Chicago. We didn’t have a car, but took Ubers downtown and to other areas; depending on traffic it took from about 20 to 40 minutes. The neighborhood was quiet and safe. Matthew checked in periodically to see if we needed anything, which was really nice.