WONDERFUL !!!! LITERALLY THE BEST!!!
This was such a great experience that I don’t even know where to begin. My boyfriend and I were the first booking and initially I was skeptical but the space and the hosts superseded my expectations. Michelle is very pleasant and good at communicating even before booking which is one of the many reason I took a chance at booking a place with no reviews. I let her know we would be traveling to help with funeral arrangements/ seeing family and upon entering the unit the first thing I noticed was a card left for me . She left me a card welcoming me and giving condolences for my loss which was so nice coming from a stranger especially because this is really just a transactional thing. The next thing I noticed was how wonderfully renovated and decorated the unit was (I was surprised because the pictures may be a bit before some of the finished touches) . The unit was spotless , well decorated and really homey. Every thing we could think to want in a Airbnb was provided, from a fully stocked kitchen , complimentary candy, bottled water, tokens to wash, extra blankets , laundry bin, iron, towels, fire stick , wifi , air conditioning , Alexa and more. During our stay it rained a lot and Michelle asked if I wanted her to stop by and and add more channels to the fire stick which was so selfless and we were grateful for . (the fire stick was a wonderful addition and they were already nice enough to give access to their Netflix and Amazon prime.) When she stopped by to do this she was nice enough to bring us by donuts (another nice thing that wasn’t expected but especially hospitable). The location is fine and we had no issues coming and going , we felt safe . The building is secured as you need a key to enter. Having a key to enter a place where an Airbnb is was new to us however at check-in receiving the key was easy and simple . The actual unit can be accessed by code which is great for self check-in and check-out. Funny thing , I lost the door key and I immediately contacted Michelle and she responded quickly because like I said she is good at communicating and she made sure we were able to get into the unit and arranged for us to get a spare key from a building worker (we later found the key thank goodness ). Parking was easy we had the option to park on the street for free or pay to park in a nearby lot but street parking was easy and just across from the unit. I hope I haven’t forgotten anything but overall I rate this experience 10/10. We will definitely be looking forward to booking again for upcoming trips to Chicago . Thank you so much Michelle your amazing . ❤️