Anna was great with communicating before, after, and during our stay. She was very accommodating when we needed to extend our stay another day due to unforeseen circumstances. She left very detailed notes throughout the apartment for any questions we might have. The apartment was very clean and well stocked in the kitchen. The location was perfect with restaurants, coffee shops, bars, and grocery stores within a few blocks. We will definitely be renting from Anna next time we are visiting Chicago!