Arrived around check-in time, and Daz was very quick to answer all of my questions. We ended up being placed in the bottom unit rather than the top unit, which we had reserved for our 4 day visit. Daz was quick to help us get everything situated and figured out and he was very accommodating. I do not recommend staying on the bottom floor because you will be able to hear everyone and everything above you. We had difficultly sleeping each night we stayed due to the loud noises. The place was relatively clean and organized. Bring towels if you plan to stay longer than a day or so! Overall, you get what you pay for, everything was nice and accommodating. Neighborhood is very close to the interstate for quick and easy access. No issue parking or checking out. More than enough space for the four of us.