This unit is well appointed. The kitchen is well stocked with nice appliances. there was coffee, and bottled water provided. Kleenex boxes in every room. The bathroom was spacious and clean, and included shampoo, conditioner, and body wash if you needed it. The location is good and an easy walk to restaurants, groceries, the brown line, and Wrigley Field. It is true there are people with dogs and kids upstairs. We were unbothered by the sounds of city life. The unit has air and ceiling fans that made the temperature comfortable. The bed mattress was not like the high quality mattress we have at home. But, on the plus side there are lots of ice packs in the freezer to help a sore back. Our stay over all was much better than average!