Luiz was helpfull and did respond to texts whenever required. Amenities and house rules are followed by everyone and is clean. Good for a night stay but i would not recommend if you are coming with families or females along with you since the area is NOT SAFE. Crime rate is maximum in that location (you can google it. Its besides garfield park). When you step out,you will see creepy people right in front of your door trying to approach you for something. Loud music playing somewhere. No privacy since the walls are not soundproof. Even if you talk low, it is audible outside.