Tatiana was there when we arrived and showed us the house and gave us information about the area. Very nice clean place. The apt. was in the perfect area for shopping,eating and to do all the touristy things. The restaurant on the first floor was also great for a nice meal. Refrigerator was stocked with fresh fruit and drinks. We really appreciated the fresh flowers that were left for us! We will stay at this place next time we are in Chicago.