I went to Chicago for a family trip. Although the instructions on we received felt a little overwhelming first they were clear and precise and very clear. We arrived super early to Chicago and couldn't check in right away as check in on is at 3. William had made sure to communicate this ahead of time so we made arrangements to keep our selves busy till check in. When we arrived the location was easy to find and we were able to check in with me ease. As we got into the place we met William and he is was very friendly and super helpful. Everything was really clean and organized. reach room had extra blankets and pillows. The rooms were very spacious and beds very comfortable.
We were a total of 10 of us so of course I was a little worried about being comfortable. I am happy we all were very comfortable and had plenty of space. Each room also had a working TV, which with kids was important. There were plenty of board games in the living room. kitchen was well stocked. We will return.