Marcus was very friendly and hospitable. We have arrived about one hour earlier than anticipated, but Marcus was around and organized our arrival very smoothly. The apartment itself is very cozy and nice place. Everything is done such a way that you really feel at home, i.e. the pictures on the walls, an interesting book collection on the shelf, plaids and so on. The twist of the apartments toward energy efficiency makes living here a very interesting experience. Overall, we rate this place as an excellent spot to stay in Chicago!