Regina was very prompt with communication. She was very flexible with check-in time, which I appreciated very much. We arrived early in the afternoon and found the perfect parking place. We are very familiar with the neighborhood and knew that stores, restaurants and the train were close and convenient. The apartment was efficiently furnished, very clean, quiet and bed was very comfortable. Our stay met our expectations. The only reason I gave a 4 Star for the value was because even though it was over the Thanksgiving holiday week, I felt the price was a little over inflated. I choose it because of the location and would stay there again.