Brittany was very communicative and instructions were clear and precise. The apartment is located on the first floor of a three story building set at the rear of the property. The ground floor is a basement and there is one tenant above. I particularly liked the coded access to both the property and the unit so there was no worrying about keys. The apartment is beautifully renovated and furnished with a "nest" heating system which heated up the space very quickly as it was pretty cold during our stay! There were three of us visiting Chicago and the couch in the living room converted to a very comfortable bed. Location wise, we were very close to shops and restaurants on N. Milwaukee Avenue. Highly recommend "Bangers & Lace", "Cumin" and the "Revolution Brewery". Only suggestion I would make is for heavier curtains or blinds to block out early morning and street lights and to be aware of hardwood floors overhead if you are a very light sleeper.