Had a wonderful stay. The location was nice and privet and the room was clean and well stocked with everything we needed. It was very loud at night in the winter as the radiator rattled and hissed (we were told by Regina this was normal in old buildings in Chicago) but once we stopped at a local store and got ear plugs as well as our white noise machine we were able to comfortably sleep through the night. Regina responded quickly and check in was very easy.