i never met april but was met and attended to by jose.jose was friendly approachable and helpful with advise on where to go in the area as well as getting around.seems like a very warm and wonderful guy.the accommodations were clean and quiet with plentiful hot water and heat during my cold week in Chicago.wonderful multicultural neighborhood just twenty minutes from the loop ,three minutes from the nearest cta train station and a bus line on the corner.i would highly recommend staying at jose's and hopefully the place will be available when i return in august.