MiLo and Chandra are friendly and quick to respond whether it's the middle of the day or the middle of the night. The apartment location may seem slightly sketchy on google earth, but it really is super safe and conveniently near the red line. Inside the unit was charming and comfortable for the 7 of us and, despite being near some train tracks, I didn't really notice them going by. I would definitely stay here again in the future if we ever come back!