My boyfriend and I arrived at Dans place an hour after check in time (5pm). It was easy enough to find the parking garage and get into the building especially with the instructions sent over to us via email.
Parking was available in a car garage attached to the building that you could only access by leaving the building but the walk was not bad. There is one very SMALL designated space to park your car but it’s totally doable.
The front door really needs to be PUSHED in order to get into the building.
Trash had to be walked down a couple of floors depending on your Airbnb to the dumpsters which could be accessed from the back door (back stairwell)
Once inside the Airbnb we immediately noticed the handle to the patio was broken - not allowing us to access it. This was an inconvenience as we intentionally booked a place with a patio/balcony.
I had read in other reviews about the balcony door being broken and about the lack of soap and was hoping our host had attended to those problems by now. We called Dan right away who acted like he didn’t know it was broken although past reviews prove he had the complaint before. He offered to move us into another Airbnb - listed as “stunning condo #2 - downtown river north” rather than #1 we initially rented.
Moving to the other Airbnb meant we lost the master bathroom with a tub/shower. The Airbnb was one floor compared to the two floors we paid for, and the couch was considerably smaller.
The next morning we spent HOURS trying to get the water in the showers to heat up. The water was lukewarm at best. We tried both showers in different bathrooms and tried giving the water heater more time to heat up. We reached out to Dan once again and he let us know that maintenance would be by after they completed their other jobs.
TIP: My boyfriend turned the knob on the water heater all the way up and that did the trick for the rest of our stay so I suggest checking for that right upon arrival.
While the shower could emit water from more than one outlet (faucet, waterfall head, shower head, jets) they are unable to emit hot water at the same time. The water could come out of both the shower head and jets but only one will provide hot water.
The apartment could get chilly pretty quickly but we didn’t mind too much as we packed our space heater. The welcome guide emailed to us said the thermostat couldn’t go past a certain temperature in the winter and same for summer but it was unlocked during our stay.
The automatic door lock would chime “can’t lock the door” and lock it a moment later so don’t let that throw you off. We also have our extra door lock we travel with when staying in Airbnb’s or hotels which I highly recommend to keep you safe and give you piece of mind!
Our last night there a group rented out the pent house above us and were partying all through the night. Literally every item they dropped and everything they said could be heard through the paper thin walls and ceilings. If other people are there during your stay you WILL hear them.
The rules and expectations around the apartment were very strict. There was no smoking allowed and a fee starting at $500 if there was even a smell left behind, you will be charged double for each guest if it is found you have more guests than listed, and a promise to call the police if there is a noise complaint.
One of those ridiculous situations where you pay an outrageous cleaning fee ($150) and arrive at a dirty apartment and are expected to take out the trash and do the dishes before leaving
Early check in and late check out options are a joke and clearly only in place for the money.
Heads up that while Dan listened to past reviews and supplied hand soap (but did not fix the door handle) there was no dish detergent or laundry detergent available.
The place was really beautiful and with just that much more attention it could reach its full potential.
PROS: The kitchen was fully stocked (supply wise not food wise) and the washer, drier, and dish washer all functioned properly, response time was good, heated tiles in the master bathroom, smart TV, WiFi, great area