Winston was a great host from the very beginning. Even prior to the reservation, he was great! He is caring, very friendly and talkative. Winston is very well spoken and has great suggestions if you need help finding things to do in the great city of Chicago. Winston was very responsive and would take the initiative to immediately resolve any issues we had during our reservation. He was always available when we needed him and was easy to reach over the phone. Overall, Winston exceeded our expectations. He was very hospitable and accommodating. Definitely will consider renting with Winston during my next stay in Chicago. The area is mostly safe, just be aware of your surroundings at night. I would suggest renting a car so that location is not an issue. The unit is a short drive to the downtown area. The location is not the best but is certainly not the worst. Further, I felt very safe inside. Winston, is developing the land and is doing a great job at renovating the place. The inside of the unit was very new and clean.