William was a very welcoming host and the communication was excellent. He lives upstairs, so he is able and willing to help you. The place is larger than the pictures are able to show. In actuality, the apartment has 3 bedrooms, but one doesn't have a bed (there is however, an air mattress), perfect for extra guests. The master bedroom feels like a private dungeon, with a very nice bathroom, lots of space and its own TV. It has a washer and dryer, something that was not advertised, but proof to be very convenient. There is also a dishwasher. I stayed in this apartment for 6 weeks and I had several guests come and go. It is the perfect stay to conduct business in Chicago, 20 minutes in train to the loop and a number of buses lines. The internet never failed. I could not have found a better place for the price.