Just spent six days here with my wife. It's more or less a studio apartment, and a great one for an active couple - immaculate, private, charming, well-appointed, and in a lovely quiet neighborhood in Lincoln Park, with easy access to the "L" and shops, and the rest of the city for that matter. Check-in was painless, and responses from Elizabeth near-instantaneous. For those with sensitivities, there is a short flight of steps (no problem for us), and you can hear the "L" a block and a half away (sounded like a 5-second distant rain/thunder burst every 15 minutes - barely noticed it after the third time). My first time in Chicago, and my first time staying at this location - I recommend them both and would do it all again in a heartbeat.