Phillip was quick to respond to any queries and made the whole process very straightforward. Key to the main building needs to be wiggled quite a lot to gain access but it does always eventually work! The apartment was really pleasant with lots of space, comfy furniture and a lovely Juliette balcony. Vintage features are very cute. The neighbourhood was also great, felt really safe and only a short walk from the Diversey train line. Bathroom is the only thing which could do with a bit of maintenance, the shelf and tap in particular could do with some TLC. Overall we had a great experience and were really pleased with our first air Bnb!