We spent the week leading to Xmas in the apartment. Check in was a breeze and when a small issue came up Stephanie resolved it almost immediately. The location for us was perfect. We tend to walk a lot when we travel and the home was well located to all of the parts of Chicago we would typically visit. And we did. We made use of the gym and the hot tub. I would recommend this home without hesitation and plan on returning. We were there for seven nights and dined out most of the time. Having said that the kitchen was well equipped and literally across the street was a wonderful grocery store. And of course the coffee shop in the lobby started each day for us.