Communication and flexibility was great. However, my stay at this location was extremely dissatisfying. When we arrived late in the night at our location in west side Chicago we were surprised to see men also staying there that we were not aware of. There was also no locks on the door making our stay unsettling. Between battling for the bathroom for the entire morning we decided to just leave. The gated door outside was locked without the keys so we were left to hop over the spiked fence. Tolerable for the price, but would not recommend.