My boyfriend and I didn't get a chance to meet the hosts, but we spoke over the phone with them when we needed to book an extra night. They very kindly granted our request. The apartment is immaculately clean, and the woodwork is breathtakingly beautiful. The neighborhood is quiet and safe. Street parking is free and convenient. The apartment is located about 10-15 minutes drive from downtown. The complimentary water and beverages were appreciated. We wholeheartedly recommend this apartment to anyone looking to visit Chicago.