Tracy was very nice with us and she always asked if we need something, explained us how to arrive to the downtown. She also tried to solve our problems with the room.
This place has two good things: its location, very close to the center, and Tracy and Josue, who are very nice.
Nevertheless, the room was not what we expected. First of all, the room was without any window and the smell inside was very strong. Tracy gave us an air purifier, which improved a little the situation...
Secondly, the bathroom was more or less clean, but the bathtub was very damaged, in fact, was black in some parts, it seems dirty, although Tracy assured us that she cleaned it very well. Anyway, we didn't feel very comfortable using it... We realized that she tried to improve the condition of the bathtub, but in my opinion the only way is to change it.