My mother-in-law’s stay was exactly what we were hoping for. From our first question before booking the place, I received a quick and thoughtful response. The check in process was simple and no-contact, and getting into the apartment was easy. It is a beautiful, updated bungalow, that had been separated into 3 separate units with only a short, common hallway which means she never had to cross paths with anybody. This unit is in the garden level, but with larger than average windows and plenty of natural light. The location was in a quiet, safe, beautiful neighborhood on a side street, that allowed her to go for walks everyday on her own. She thought the apartment was very clean and comfortable and could tell it was professionally cleaned. She said several times she felt like she was at home, and settled in really fast. The host checked in on her and offered her assistance if needed. Although there is no stove or oven, my mother-in-law was able to make several meals using the provided hot plate, toaster oven, and microwave. We felt very comfortable having her there alone and are grateful we found this place. If we ever have a need for another Air Bnb in Chicago, we will stay here with no hesitation.