The place is BEAUTIFUL but check in is a nightmare. The app doesnt work and it gives you incorrect codes if any at all. Had to wait on hold in below freezing temperatures outside for an hour before we could even get into the building and then once in we had to wait on hold again because the codes they gave us for the room were ALSO incorrect. The room was absplutely beautiful and they did give me $50 back (supposedly) but prepare to dress warmly if you come here in the winter. You might be waiting quite a while outside.