Me and my son were bitten by ticks in the Airbnb unit as soon as we checked in there. We had to go to the nearest hospital to get the tick removed my leg around midnight. We stayed in ER for four hours overnight and didn’t dare to go back to the Airbnb unit again. I tried to contact Kevin the host next morning about getting a refund because we don’t want to stay there anymore. However, he was not reachable through the whole day until I filed a claim at Airbnb. At last, Airbnb still charged me for the night that I never stayed. Terrible experience, I would NEVER use Airbnb again.