We stayed here for a girls weekend in Chicago. We thought it would be better to stay at an airbnb outside of downtown so we could enjoy one of the many awesome neighborhoods that Chicago has to offer. Joe's place was great for that. We could all relax together in the common areas and not be in a cramped hotel room. Joe's place was exactly as the photos portrayed and clean. The TV was a little tricky to figure out but Joe responded to my messages promptly to help troubleshoot the issue. We also needed some additional toilet paper and towels and the concierge service dropped all of that off to the house for us with in a few hours of calling. We sent an amazon pantry box to the place with some snacks so we wouldn't have to go out shopping for those. It was delivered in the entryway that we didn't have access to but the neighbor was very nice and retrieved that for us. I did love that there was a keyless entry so we didn't have to worry about bringing a key with us. Something to note if you area using public transportation as we were relying on the whole time since it's so easy in Chicago. The Redline was a little far to walk with our luggage (half a mile with rolling suitcases). However we did take the bus over to Wicker Park and that picked up and dropped off right in front of the apartment which was great. We also Ubered a few times and that was super easy. I would stay here again and highly recommend it to a family with children as there was a playground right across the street.