I had a very pleasant stay while visiting family. Clean, tidy, and stocked with essentials (including shower & bath gel). Luanne was consistently very responsive.
Consistent with recent reviews, the biggest issue was on a cold night – teens to single digits – the radiator heat in bedroom cannot keep up and there was no extra bedding other than a single comforter. Luanne did send over extra bedding on my request. If forecast is below freezing I recommend checking they will provide this, or taking other steps.
I also did hear a low buzzing sound from behind the bedroom wall. I sleep with earplugs and it was not a problem for me.
Nice location for a quick visit – easy walk to nice coffee shop, brewpubs, park. Easy trip on Blue Line + bus from O'Hare.