my review is a little subjective because I arrived at 2 am due to my flight and left by 7:30 am. Going in so late the door was locked and the security had to let me in. She was not aware anyone was arriving so late and waited a while thinking I was not using my card as all checked in guests should. There was a crowd of men that were not behaving well that the security guard told me about that I had to wait around while getting there and checking in. It was rather uncomfortable and I didn't feel exactly safe. the security guard took me to my room and said it was an unusual night as most of the time the men that stay are behaved. My room was nice. There was hair I found in the linen but over all clean. I wish there was a more distinct lock. There was only the door handle and chain but I was not bothered and even being next to the elevator, it was quiet. They communicated with me very well prior to and after my visit. Overall I would give them 3.5 stars. thank you