We had such a lovely stay at Vanessa and Charlie's rental! Booking and check-in was a breeze, and their property manager Jonathan was super responsive to all of our inquiries. They also included many thoughtful touches for us - we came in to find both a bottle of wine for my friends and separate bottle of sparkling for me because I'm pregnant - which was just an added bonus! The place is exactly as described and shown in the photographs and was very clean and comfortable. I found the bed to be a little firm, but I'm pretty uncomfortable most nights now so it could have been just me! We didn't use the washer/dryer, but I would have appreciated its availability had we stayed a bit longer. The location is great, too, right in the middle of bustling Wicker Park. I used to live in that neighborhood so it was a nice welcome home for me and the rest of the group enjoyed the proximity to the restaurants and nightlife of that neighborhood. It's also just a short L ride to the Loop for Millennium Park and the other touristy sites. I'd highly recommend this rental!