We didn't meet Todd but his mom greeted our group upon arrival. He is a very good communicator, very helpful. We had few questions o during our stay and Todd responded immediately. Todd's place was extremely convenient and close to all Chicago's attraction. Gated parking is great and convenient. Todd provided the list of nearby attraction, restaurants, and events which were really helpfull. The apartment was fairly clean, but I think it could have been better, especially the shower and restroom. Train near by and upstairs neighbors were the only noise annoyance, but it didn't bother us much since it was minimal at the night also we were very tired at the end of the day and were able to fall sleep even with minimal noise. Overall, it was a positive experience.