Rachel was responsive and prompt. I had a little glitch at checkin and wasn’t able to get in, but this was remedied within 15 minutes. The apartment was adequate and clean, but it is a bit grubby just because of age. The beds are comfortable and the apartment has the basics you’ll need, but the lighting at night is extremely dim and made it hard to cook and wash dishes. If you’re looking for a place where you’ll just sleep, this apartment is fine. If you’re hoping for a bit more style and comfort, I’d look elsewhere.