Nicole's place at first blush seemed to be a great place to stay. It fit my needs for a month in Chicago - great location, w/d in unit, nice workspace, kitchen. However, a day after checking in, I began to notice flies within the apartment. After several days I contacted Nicole, who sent the maintenance man out to inspect and set traps. Nicole (who seems to be a company) was very responsive. Unfortunately, the fly problem was compounded that night by a rat appearing on top of the stove. Given the pest problem, I promptly moved out. Nicole understood my predicament and quickly refunded me. Without the pests, this would be a great apartment. Can't say I'd ever come back though.