The lobby was very nice when you walked in. Large open area with a lot of sitting and waiting area for when you are waiting for the valet to get your vehicle. The couches in the lobby were super comfortable and I love the decorations and pictures that hung above the red couch in the corner. The room was in excellent condition and super clean. My favorite part about the room was the pillows on the bed. The most comfortable pillows I have ever laid my head on. On my departure, my significant other and I agreed that we would stay here again on our next visit to Chicago.