The place worked out great for my friends and I while we were in town for a wedding. The host was very quick to respond on any questions or concerns which was great! The place was very clean and the beds and pillows were very comfortable. It was great having king size beds in all the bedrooms! The only complaint that we had was that it was very bright in the rooms at night with the street lights being right outside the bedroom windows. It would be great if there were some sort of blackout curtains. It also was pretty loud outside while we were trying to sleep during the night. That might just be something we were not use to staying in the city on a busy street. Besides that the place worked out great for our trip to Chicogo.