This experience was wonderful from the start! My daughter and I were traveling to Chicago for college auditions, and Joyce(co-host) was immediately responsive about how to get there and how far it was from where we needed to be. Having the train only a block away was awesome. We spent very little on transportation, and the grocery store was also only a 10 minute walk away. The apartment was super cozy and warm. It was all perfect!!! Thank you John and Joyce!