The booking process was simple and easy. Communicating with Lisa after that was a little more of a challenge. I received automated updates with wonderfully detailed information about the condo, how to arrive, how to get in, and information about the neighborhood. I had a couple of questions about parking and dining recommendations which I sent separately. It took a couple of emails and a phone call before I reached someone and got the answers I was seeking. Lisa employs a company that helps her with her bookings. I was ultimately able to reach Lisa by phone where she was helpful, pleasant, and apologetic for the delayed response. Other emails came from various people associated with the booking company which felt impersonal.

The condo itself is nicely appointed, mostly comfortable, and in a nice neighborhood. It is a garden condo which I didn't fully appreciate from the description. The window treatments cover the windows completely and permanently, so only filtered light comes in the windows and there is no view of the outside. If any kind of outside view and natural light are important to you, this condo won't give you that.
There seems to be a bit of an ant problem. Something that isn't terribly upsetting to me, but was to my boyfriend and might be to someone else who doesn't care for insects.
There is a fair amount of noise from the neighbor upstairs which one might expect in an apartment building. The noise at bar time however was not much appreciated. We also experienced some kind of loud inexplicable random and unexpected banging noise in the ceiling of the living room and bedroom late at night and once in the middle of the night. It sounded as if the ceiling might collapse. It was very scary for my boyfriend and I, and was extremely disturbing. Needless to say, we did not sleep well during our stay.
I expressed all of these concerns to Lisa through the Airbnb website after our departure. I wanted to give her a chance to explain and perhaps make amends before posting my review. I received a one line placating reply from the booking company and no further explanation. It was disturbing enough that I can't recommend anyone stay in this condo, and we will not stay there again.
As I said, the condo is well appointed and very convenient to Wrigley Field. If the above doesn't concern you, then you will be perfectly happy staying in Lisa's condo. Lisa also left a nice binder filled with her personal dining recommendations for Chicago. It was a helpful resource, which we appreciated.