Our time at this Airbnb was great. At the height of Chicago coronavirus cases, we knew we were going to stay in and around the Airbnb. Not only was this a great stay, the hospitality was unmatched. One night, a neighbor was playing music late. We promptly reached out to the Airbnb host who went out of her way to not only contact the the owner of the apartment, but she credited us for some of our stay. Very unnecessary, but so greatly appreciated. The issue was fixed and we had no other problems. We will stay here again! We loved the cozy loft - especially the fireplace!