This is in a great location and Benjamin - although we never met in person - was very accommodating and kind about early check-in and holding our luggage beyond check-out. Because we were travelling internationally and had a large suitcase this was a big plus.
The studio apartment is in the basement which has a quirky, retro-type style. The door to the studio opens up straight away to a steep stairs which is awkward - particularly if you have to struggle with big luggage.
There are no facilities to self cater (so more like a hotel room that way). There is just a microwave and a few paper plates and plastic cutlery provided. If the cost of eating out all the time isn’t pencilled into your budget, then it may not suit you. For that reason we felt it was a bit pricy.
The bathroom is a bit small but there is plenty of worktop space to put your personal stuff on, around the rest of the studio.
A comfortable double bed and plenty of hot water for a shower, towels and toiletries made it a welcome space to return to, after being out. Another big plus is that it is just a 10-minute walk from the blue line which goes to downtown Chicago or to O Hare airport in the opposite direction.
Benjamin was a great communicator and when we broke the soap dispenser in the bathroom he was very chilled about it.