The apartment was in a great location for us- we were a few blocks away from the family we were visiting, near the zoo and Lincoln Park and in a great neighborhood. Parking was easy enough and the parking passes were easy to use.
Communication with Mne was easy and they checked with us during our stay. We did not cook or spend much time in the apartment.
The entrance hall/stairs into the apartment need attention, not sure if Mne has any control over that.
The apartment was clean, the beds and couch were comfortable, there were plenty of towels, but the apartment could use some TLC and updating.