Lois has been an amazing host! The apartment was as described, and even better: very clean, cozy, loads of supplies including extra pillows, sheets, etc! Communicating with Lois was really easy and she gave us all the information we needed to access the apartment. She even greeted us with a super nice note on the fridge and a tour of the apartment to explain how everything worked, and extra reading material about Chicago and what to do in the city. Overall, it has been a great experience, we would totally recommend Lois as a host and taking this apartment!! :)