This is my 3rd time staying at this Airbnb and Jonathan's apartment was clean and ready to go when I arrived. The managers that live upstairs were very nice. When I had trouble figuring out the T.V. input for Netflix, J.D. came right down and was able to quickly fix it. I feel very safe and secure in this apartment and it is in a very nice neighborhood. Thanks again Jonathan for a great place to stay on my visit to Chicago.