Mariel was very nice, her home was clean and the neighborhood was safe. She went above and beyond to tell me how to get to the Airbnb via public transportation, and then gave me tips on how to get around the city the following day. I was very nervous about traveling alone to Chicago but thanks to her help I felt confident using the bus and train system. She really encouraged me to feel at home during my stay and I did. I would highly recommend staying here.