Ana was a phenomenal host. She was quick to respond whether it be over email before our stay or by text during. She was helpful in every way, always nice to interact with, and incredibly accommodating. Our original plan was to have more than the basic 16 people so we prepaid the extra amount to have additional guests. Our stay ended up being at the beginning of all the precautionary measures around covid-19 and Ana was more than understanding when a few of our group members were unable to travel. Since this put us under 16 people, she reimbursed us the extra person charges.
The house itself was also wonderful. It has plenty of room to accommodate large groups and felt like we were actually in a home instead of a rented space. The kitchen was wonderfully stocked with everything we needed to prepare meals for the group, there were several large areas to congregate, and everyone was comfortable in their rooms. I highly suggest taking a shower in the third floor bathroom - it's beautiful.
Overall, I would say it is about as perfect as you could want and it will be the first place I look to book next year.