Great location! About 2.5 miles from Navy pier, Close to a Starbucks and other restaurants. Tracy was great, kind and friendly and I was glad she was home and could lead me to the room downstairs, I was tired and the Instructions were a blur to comprehend then. They offer coffee and snacks, towels and have a lot of information to browse of things to do around town. I would recommend if you need a place close to pier and don't mind small spaces. ( the room I stayed in was small, downstairs and has low ceilings) If you are Into very neat and cleanliness this would not be a good choice.