The location is fantastic. The lake and the Metro trains are very close. Check-in did not go well, as the host didn't send the lock code information, which left us waiting around the building like bandits. Since the telephone number was not provided, we depended on text. Upon entering the unit, it was hot inside. The AC unit in the den area was not working properly. We were instructed to do some resets. The next day, we were told to turn the thermostat below 72 degrees to trick the unit into coming on. A 1/4 roll of toilet paper and no washcloths were in the unit. 1 was delivered, for us to share, the next day along with 2 rolls of TP. After purchasing a very expensive salmon filet from the Whole Foods, we discovered the oven was unclean. I let them know. No response. At this point, I was tired of sending messages. A more thoughtful check list will probably help with this.