My wife, our three kids, and I were completely comfortable in this great, well-located apartment. Ben responded quickly to our questions and was particularly helpful with the sort of logistics that out-of-towners need to figure out in order to enjoy their stay without worrying about practical issues like parking and navigating the neighborhood. With Ben's help, we parked in free, readily available, conveniently close street spots. The whole family enjoyed the peaceful neighborhood and the easy walk to Wrigley Field, train, etc. For longer stays, a convenience store (7/11) is nearby and a full-service grocery (Whole Foods) just a bit longer walk. Bedrooms are small but comfortable. The unfinished landing area between the building door and the apartment door might create a negative first impression for some guests but once inside the nice apartment space, it wasn't much of a concern for us.