I communicated with Joe all along. I didn't know exactly what time I would arrive to their place but he was very understanding. I paid a surcharge because I came very late but he made me pay way less than the rate he told me. He also woke up to open the door for me. I wish I had the time to talk to them in the morning because they seem very friendly, (this shows with the decoration of the house), but I had to leave early to visit Chicago. I definitely recommend !