Jedidiah and Noemi will get back to you right away with any questions you may have. We did not meet either of them but emails were answered immediately and everything was just as the pictures show. Beds were comfy, apartment is fairly spacious, lots of hot water, and both hosts truly care that your experience is positive, comfortable and are there to help make your visit at the home and the city of Chicago a great experience. Neighbourhood is safe and quiet. Thanks guys!