We were met punctually, and in a friendly manner. Everything worked, and the kitchen was well supplied with appliances and utensils. Linen and towels provided were great. The view from the upper level deck was amazing. We tested with a quick question, and that was responded to immediately. We had a pleasant time in the apartment and in Chicago. We were located within an 8 to 10 minute walk from a Chicago St bus stop, which we used to travel to Michigan avenue. The area of the apartment seemed perfectly safe. We parked on the street and had no problems.