To begin with Juan and Nelly were so flexible when we arrived early from our flight coming in from FL. Without a doubt they were kind enough for us to check in early. Juan was waiting for us by the entrance and walked us through the building and gave us tips on the public transportations. Where to go and eat and where to avoid. Their place were spotless clean and super stylish. They had everything for us to use and we couldn’t have asked for more. Even before we asked they mentioned about late check out and that helped us so much! We utilized public transportations and lyfts throughout our stay. I will definitely recommend this accommodation for anyone planning to visit Chicago!