Awesome place to crash for a few hours/days. For an introvert like me, the loud music and people outside the main entrance can seem like a bummer, but I guess it is just a testament to how awesome the place is that folks just like to hang around there... The girls holding fort at the reception were very nice and the process of getting the formalities done was quick and smooth. I just had one roommate during my short stay so that was a plus. Feeling the need for complimentary toiletries aside, it is a great value for money spot to just stay at for a short term. I will definitely visit Freehand the next time I'm in Chicago - if not to stay, then to thank the reception folks in person for sure...!