Let's start with the good, as there's a lot good about this condo. Hopefully I can capture everything so that you can get a sense of this place. First, the Lakeview neighborhood. It's central to all the good things, like Wrigley, food, shopping, the Lake, it's peaceful (we didn't hear sirens all weekend) and it's clean. It looks like people take pride in their neighborhood. Walking distance to all sorts of places. The condo was extremely well appointed, it matches the description perfectly. It was stocked with literally everything you could possibly need for an extended stay. It is off the street, meaning it's "below" the street level, so it has this cozy, off the beaten path sort of feel to it. For a condo in a busy city, it didn't feel like you were actually IN the city, but in one of the amazing neighborhoods that surround downtown. Lisa and her property manager were excellent in their communication. Directions and instructions were precise, timely and easy to understand. Now for the bad, and I am sorry that I have to leave this part of the review, but things weren't all amazing here. Some of these things might be nit picky, however, I want to give the full experience We asked for parking passes, which I paid for, and were told it was in the Welcome binder. We were told that parking would be in the 'non-pay for parking areas'. Hmm well, this is Chicago, were every.single.street save a random one here or there is pay for parking. We drove around and around and around trying to find a spot. We ended up parking in the New York Residences off Pine Grove and Sheffield (which you can long term, pro tip there). I never found the Welcome Binder until after I did a scavenger hunt for it (nit picky item) We were told ahead of time that the living room AC was leaking and it was in the process of being repaired. By the time we checked in, it was to be finished. Lisa communicated this with me, and we discussed our check-in time, etc. After traveling all day across country, we stopped to get something to eat prior to check-in and when we finally got to the condo, we just dropped everything and ate deep dish. We turned on the AC to meat locker setting and went about getting settled. It wasn't long that the AC started leaking. And when I say leaking, I mean, a river was flowing out of it, onto the hardwood like floor. We grabbed towels and cleaned up, kept them there the entire weekend. There were ceiling fans, in both rooms, which we never turned off because we couldn't keep the AC on. The AC in the bedroom started leaking too This was the hottest weekend in Chicago this summer, temps close to 100 and humid. So this being a bit of a sub-terrain unit, it stayed a little cooler however we were miserable...