Our experience was fantastic. The apartment is on a gorgeous and historic, quiet street just west of downtown. We had no trouble finding parking, and Mary provided passes for our car. The apartment was spotless and stocked with juice and english muffins for our first couple of breakfasts. Everything we could have needed was there. It was very comfortable and quickly felt like home. Access to the El was quick- just a couple of blocks walk. I was sorry to have to leave and come home!