When our 1st Airbnb location canceled on us unexpectedly a few weeks before our trip we were scrambling to pick a new place. Communication with Amanda and her husband was always, quick, easy and informative. She even brought down her own hair dryer when I asked if the apartment had one and they let us keep our luggage in their laundry room after check out time since we had a late flight home at night.
Her apartment is as described in the listing. The blue line is about a 5 minute walk from her place so it's easy to get almost anywhere. My husband and I bought the CTA pass for 3 days and we walked or took the train everywhere. The neighborhood is cute and I didn't feel unsafe there. We just wish we had more time to explore the area. We were only there Fri-Sun to visit our sister so most of the time we spent out exploring the city. It was nice of them to supply us with light breakfast foods, wine and chocolate. Though we didn't eat any of the food it was a nice touch. The only thing bad I would have to say about their place is that the shower was very low, so if you are tall then you may feel cramped. My husband is about 5'10" and he could stand up in the shower but his head almost touched the ceiling. Also the apartment is the basement apartment at their place and often times we would hear lots of running footsteps from upstairs. We are used to being in a large family with lots of kids so it didn't bother us much.