It started out good. Clear communication with the host. She was very friendly and gave good instructions and help.
Upon arrival, I saw that the stairwell is quite narrow and the stairs are pretty steep. Also, the inside of the apartment was very dusty everywhere and there were a lot of cobwebs. This was surprising, considering the listing said that multiple people thought this place was “sparkling clean.” I would disagree. Also, the rooms are much smaller than they appear in the pictures. There is also a crack/small hole in the glass of one of the windows, so you can’t open it without letting bugs in.
The first night was the first issue with communication. The listing mentioned parking permits for the street being in a kitchen drawer. They were not there and I contacted the host. After multiple hours, with long stretches between responses from her, the host let me know I would have to park on a street a couple blocks away and walk back. And that there was a mistake about the permits being in the listing. I thought this was ridiculous and was very unhappy with having to park away on a different street.
The actual apartment is pretty nice, with a few exemptions. Very nice decorations. Everything you need to cook/clean. Good temperature control. There is weak shower pressure and the floor is extremely noisy, even without shoes on. Beds were pretty comfortable. You could sometimes hear the downstairs neighbors, but it wasn’t bad.
The final issue was near the end of the stay. My job switched my location and I wouldn’t be needing the apartment for the last 9 days. I only contacted the host about receiving a refund for the last 4 days. She gave the impression she would give the refund. Her words: “I’m working with Airbnb about the refund.” However, when I checked back a day or two later, she told me I needed to talk to them if I wanted it. After acting like she was taking care of it. I’m still currently working with Airbnb about the refund. The communication process with her has been very frustrating.
The apartment is nice enough; but my biggest issues were with communication with the host.