Demitri was extremely helpful and responded very quickly whenever I needed something. He even made sure that I was able to get my wallet after I left it behind. The place is a great location with a ton of things to do in the surrounding neighborhoods like Ravenwood. I do recommend that you bring an extra set of towels because you only are given one set besides that he has a ton of coffee and tea available as well. Also it was slightly hot even with the fan on. I did not see anything to turn it down or off.