Our organization worked with Cary and his crew to stay at this Airbnb for a weekend retreat. We used two units near each other for one saturday evening. We are a locally based organization and wanted to spend time together in the city at the same house.
Some things to note:
-Cary was the point contact person for the Airbnb during the booking and reservation process. Once you are within 24 hours of the reservation, you will work directly with other people, Stuart and Valerie, who are your points of contact during the stay. We worked with Stuart and had texted another contact, Valerie. This was a little confusing at first as I was talking to three different people, but we figured things out.
-A couple weeks prior to the reservation, we had explained to Cary that our retreat would last from 8AM of Saturday to 5PM of Sunday. We had put in a request with Cary to adjust our check-in/check-out times accordingly. To account for potential last-minute bookings, Cary explained that his team could not guarantee extended check-in/check-out times in advance and offered for us to book the spaces for $1000 extra per extra day. Our organization decided to wait and utilize other resources. At the time of our stay, once we actually checked in and met with Stuart in-person, we had negotiated extending our check-out for a much smaller fee ($250) until 5PM the next day. Stuart explained that this was to account for re-booking their cleaning service and a potential booking window. This might be helpful information for other groups trying to book the space!
-In terms of the actual spaces, they are very tall town homes with lots of natural lighting. The spaces are kept very clean and have very nice amenities. We had no major infrastructural issues during our stay. The view from the top floor is really nice! All in all, the hosts are very responsive and attentive to make sure the stay is comfortable.