Where to begin.. It was our first time using Airbnb and enjoying a stay within the beautiful landscape of Chicago. We traveled to the Midwest from Boston, which is considerably smaller but similar in terms of historical sites, monuments and the rush of the city life. Initially, our trip took us to Port Huron, Michigan to visit family in the Fort Gratiot and Pontiac area before taking off to Chicago. Unfortunately for us, we encountered an awful, 6-hour drawn out experience with American Airlines after discovering our flight had been canceled upon our arrival to Flint-Bishop airport. While waiting in line to determine our trip's fate, we met this amazing individual who volunteered a ride to Detroit. To note, I've never been the sort of person who accepts rides from strangers in any circumstance especially given the fact that we're currently awaiting the arrival our first born (not including ride-sharing). But this particular person reminded me of a family member, she was a grandmother of multiple grandchildren and a native to central Michigan. Now, we're both paramedics so identifying a person's character is a MUST for our own safety no matter the situation we find ourselves in. But for some reason, I knew she was 'good people' and if it wasn't for her, we probably wouldn't have enjoyed the remainder of our trip as initially planned. So, big thank you to her! Moving along. During our ordeal, I kept in contact with Roberto of our delay who's quick response and complete understanding of our travel woes, became an immediate comfort to us. His simple response, "It's okay, I'll be here" and it was a sigh of relief. At around 9 PM, we finally arrived to the Airbnb after our travel nightmare and were immediately invited into the spacious, basement, apartment-style "home away from home" by Roberto with a smile. He was extremely helpful, gave us a brief lay of the apartment and told us he'd be there to answer any questions we had regardless of time of day. And from that point on, our trip took a full 360 degree turn and we were happy. From other reviews above, the ceiling height is confirmed and we found it comical given one our good friends from Boston is well over 6 feet tall. His struggle would have been real. The two of us are 5 feet and 5'8" so of course, we had no issues with the height. Tall people, watch your heads! But remember, don't let the ceiling height bring you down because the pricing, hospitality and location is well worth a reservation. The closest "L" station is Logan square which is 2 miles. But the neighborhood is safe and honestly, if your visiting a city the size of Chicago, you've already committed to LOTS of walking. If not, Uber and Lyft are always close by. So, with that, thank you so very much to Roberto and his family for their excellence in hospitality, accommodations and professionalism. We without a...