Horatio was warm, welcoming and responsive & the property was great. Space was as depicted in the pictures. Kitchen & bath are top of the line. We cooked a few times & were able to find everything we needed in the kitchen. Beds were very comfortable & rooms of good size with hangers, closet & a place to set up your open suitcase. We used the washer/dryer in the unit & had no problems. Suburban type neighborhood was safe and strip mall containing a grocery store, drug store and gas station, etc. was a short 3 block walk. Off–street (uncovered) parking for one car inside the back gate was convenient although it looked like it wouldn't be difficult to park on the street. The trip into downtown Chicago only took about 35 minutes at 5 pm on a Thursday. TV & cable worked well with lots of stations & On-Demand. The only DVD player that worked is the one in the master bedroom. We very occasionally heard sound from upstairs but it was light & never bothered either of us even though I'm a light sleeper. A/C & heat are controlled by host but Horatio was responsive to our request for a change in temp. Minor toilet issue was resolved within 2 hours. My sister developed a dental problem at the begining of our stay- really appreciated Horatio being concerned & quickly giving us a referral to his dentist, who was also very nice. We hope to return to Chicago in the future & plan to stay at this property again.