The place is great with a wonderful view from the bedroom. The bathroom and the kitchen were immaculate. While I did not see Rachel during my stay, she was accessible by phone and maintained communication with me prior to check in. Her friend Jeremy let me in early morning and made sure I have everything I need. The apartment is less than 5 mins. walk to Granville red line station and a Popeye restaurant nearby. Best place in North Chicago IMO.