Karen was a helpful and flexible host for our two day stay in Chicago. She goes over and above expectations, providing breakfast and goodies. The information in the office area was clear and much appreciated. The accommodations were beautifully decorated, clean, and comfortable. The neighborhood is safe and quiet with perfect acesss to public transportation, restaurants, and nightlife. Karen provides great coffee but it was nice to have the coffee shop just down the street for pastries and a latte. The back yard is simply gorgeous...what a wonderful place to relax in the heart of the windy city.