Never met James, and we are originally from the area so we didn’t need a lot of tips or recommendations, but he did make himself available if we needed him! The apartment was easy to get in and out of (although there were a ton of stairs which I didn’t expect) and it’s in a perfect location. Everything was clean and organized so we felt very at home. The best part of the stay was the BED! It was so comfy we didn’t want to leave. This space is certainly a great deal and I highly recommend staying there and will hopefully be back soon!