Awful.. It's the first time that our accommodation was so disappointing in so many ways.. The airbnb ad listed lots of house rules, Matt was very particular about us reading the rules and sticking to them. All this gave the impression that if he was so serious about the guests' behaviour at the property, then the property itself should be to the highest standard. Naturally, we expected that. - Check-in: The ad says it's 4-10pm, we let Matt know a day in advance, as he requested, that we'd arrive around 7.30-8.30pm. He said he wasn't going to be available until 9.55pm. So after more than 24hrs travelling we were expected to hang around the city we didn't know, in the evening, with a huge suitcase, waiting for the check-in. He recommended us a nice place to have a coffee at, but forgot to mention that it closed at 9pm.. In the end we checked in just after 10pm, because we were waiting for him to finish cleaning. The ad says he offers a late check-in for 20$. We had to wait for him, should he pay us 20$?.. Matt also conveniently "forgot to mention" that there were building works going on right outside the window of this lower-ground floor flat. 8am-5pm more or less.. It made our mornings, breakfasts and an occasional lunch unforgettable. - The flat / room: Quoting the ad: "VERY CLEAN!", "I work hard to accommodate guests and be sure that the rooms are very clean", "Under no circumstances can I show guests to a dirty room." Those are a joke.. The whole flat was disgusting, literally everything was dirty, the carpet in the living room hadn't been hoovered for months, there were probably living creatures there.. There were spiderwebs on the lamps.. In our BEDROOM: there was a layer of DUST on the nightstand, some white POWDER in the chest of drawers, beige SPOTS on the duvet cover. Also, the aircon switched on at random times in the whole flat and stayed on for around 5min making loads of noise (~11.30pm, ~ 4.45am, ~ 6.30am, etc). In the BATHROOM: there was PUBIC HAIR(!!!) and URINE SPOTS(!!!) all over the loo, and there was hair everywhere around the bath. And the real colour of the bathmat couldn't be identified through the dark grey layer of dirt. In the KITCHEN: "To avoid cleaning fee, please wash dishes after each use" - said a the note above the sink. The kitchen sponge stank so much, we didn't even want to touch it.. So we cleaned the dishes with kitchen towels and soap. We took pictures of everything and let Matt know immediately. He responded very quickly, offering to clean the bedroom the morning after, to clean the bathroom that he forgot to clean earlier (?), and to change the duvet cover. This was very nice, except that this had to be done before our arrival and not at 8am the morning after we travelled for over 24hrs and had...