I'm disappointed to have to write such a poor review but I feel being honest will better serve the Airbnb community. I came to Chicago for a conference and decided to book the Blue Room because it was reasonably priced compared to my other options and the reviews were phenomenal. I wasn't expecting a 5 star hotel experience, but I didn't anticipate the issues that I encountered during my stay either. Erik was good about responding to my messages prior to my arrival. We had a couple of exchanges about logistics and recommendations for places to visit during my down time. I had made it clear that I was there for a work-related conference, but would explore if I had time. Upon arriving at the property, we were greeted by loud barking dogs. There were 3 small dogs as described in the listing. Yes, they barked...more than what I was comfortable with, but I went with it. They were quieted after some coaxing. The women at the house were welcoming and gave us a quick tour of the house before I settled in. Once I'd unpacked, I went straight for the wifi to look up my conference information. I tried logging on 5-6 times before realizing something was wrong. I then went to the main woman in the house and asked her for help. She passed the phone onto her daughter who told me that the Internet had been down and they were trying to fix it but it wasn't going to get fixed any time soon. No more updates followed that. I drove out to a Dunkin Doughnuts and sat there using their wifi. I messaged Erik to let him know the situation in the house and didn't get a response until about 5 hours later. At this point, I'd tried every doughnut at Dunkin and had 3 cups of coffee. Needless to say, this was not what I'd wanted to experience during my time in Chicago. It wasn't so much that the Internet was down, but it was how it wasn't even properly handled when a listed amenity wasn't made available and a known issue wasn't addressed before a guest's arrival. Otherwise, I had a no frills room to sleep in and access to a clean bathroom. I don't have any say as to whether I would return to stay here or if I would recommend this place because I'm not going to be THAT person. I just wrote the most honest review possibles