TJ started out fine, she moved our listing bc the first one was dirty. When we asked her to refund us for the second listing because the apartment smelled heavily of cigarette smoke and weed, after she stated that her tenants aren’t allowed to smoke inside the rental units, she got aggressive and argumentative. She said that we would have to take it up with Airbnb ourselves but that it would be her word against ours. We had to book a hotel to stay in for our trip. The process with Airbnb took 4 days to resolve. Our experience with her was very crappy. Would not recommend renting with her.