Things at this place are as described. To get into the gated parking area, it is a bit difficult if you have a big vehicle but it is doable. Once you get into the parking area, you head up the steps to get into the flat. There is no handle on the screen door which makes it a bit confusing, just pull it open. The flat was clean on the inside and it is spacious. Towels were provided but there was only one comforter that we could find. I stayed downstairs in the basement on the futon and it was plenty comfortable. There is a large TV down there with Netflix. There were two portable heating units down there as well and that worked plenty fine to keep us warm (we actually had to shut it off after a few minutes). I still would have liked a comforter/bedspread/blanket. The shower worked fine downstairs, plenty of hot water. One big issue that I didn't like is that there were no working smoke detectors. My daughter and mom stayed upstairs and they both talked about the upstairs neighbor walking around in the wee hours of the morning so that woke them up. Of course when you are in a strange place, you hear everything. I heard nothing in the basement so if you are a light sleeper, I would grab that room. I saw no bugs or anything else creepy crawly. There is a lot of thrash strewn about in the front yards so if you like pristine areas, this will be bothersome for you. None of the shades open properly but we were just there for one night. I would stay here again. The price is right for me but my mom and daughter said that they wouldn't. To each there own.