We had a fantastic stay at Jay and Elisa's loft. We visited Chicago during the "polar blast" and it was great to have a lovely place to relax when we needed a break from the cold! the check-in process was smooth and easy and Jay and Elisa were quick to respond whenever we contacted them. The location of the loft was great, with lots of restaurants and cafes nearby and a metro stop just a few minutes walk away. We would definitely recommend this to anyone visiting Chicago!