Bel graciously accommodated me and my friend after another host had to cancel our reservation at the last minute due to a family emergency. The apartment was conveniently located and served as a comfortable and clean home-away-from-home during our visit to Chicago. Communication from the hosts was clear and timely, and they responded promptly to all messages during our stay. The check-in process was very seamless and we especially appreciated the thoughtful touches throughout the apartment, like the jars of extra bathroom necessities and the basket with hand sanitizer and disposable masks. We really enjoyed our stay at Bel's apartment and would absolutely choose to stay with them again in the future!