I did not actually stay. When I arrived on the first night, the lock information was incorrect due to the app not correctly saving the new code info they sent (make sure to confirm the code number beforehand). When I called, there was no response, so after two calls I didn’t want to pester. I thankfully had a distant friend in the area. I continued to stay with that friend the second night but on the third night I attempted to return. I was provided the correct code so I got into the building with no problem but when I attempted to get into the actual apartment, the inside door guard wouldn’t allow me in. It was 1am so I didn’t want to bother but I had no choice but to call several times. I understood that it was 1am so of course there was no response but I was disappointed that the door was not prepared for me to return.