The apartment was clean and the check in went smoothly. He told me the day before not to mention it was an air bnb around the building because his neighbors weren't a fan. I wish I was told that sooner as I would have selected somewhere else. He was not very helpful when we ran into issues. The plumbing was not working properly. The water backed up in the shower and toilet didn't flush properly. We couldn't go 3 nights and 4 days like that with our young son. Understandably, he couldn't fix it promptly so we had to leave. He also didn't communicate with us how to use the lock properly resulting in us accidentally locking the door. This was our first bnb experience and was definitely a crappy one.