Great communication throughout the booking process and arrival/departure. The surrounding area is not as bad as people may think. I used CTA my whole trip, not that far from anything and it runs often. I was here for the Chicago Marathon and it was easy to get around to do everything I wanted to do, especially be on time. Would stay here again for sure.
My flights didn't quite line up with the booking times but Ryan offered space in the closet to store my things until the room was ready and it was time to leave for my flight which is very gracious. Thanks again.