This is a very well-stocked apartment in an excellent location in the city. Our arrival was a little bumpy as we were hoping for an early check-in which we had requested over a month before booking as we were arriving after a long-haul flight in the morning with tired little one and were told a few different things about when we'd know if our request would be approved which made it hard to plan for our first day in the city. Upon booking, they said we'd know by the day before. In the end, we found out our request had been declined just hours before we arrived. HOWEVER, once we were finally checked in, we were super happy with our choice! Some of the furniture in the apartment is a little tired and needs some love and a blind broke during our stay (but was swiftly replaced!) but on the whole it is well-furnished and stocked with everything you might need from cleaning products, to coffee pods, to laundry detergent. So useful as it stops you having to buy large quantities of things you might have to leave behind! :) it would have been great to have had some wine glasses and/or champagne flutes but we made do with water glasses. The entrance to the complex was very secure and was manned by really friendly staff.
Team Kasa knew we were in Chicago for a work trip and also for our daughter's first birthday and they made the incredibly sweet gesture of providing a custom welcome sign, balloons and a little gift in the form of a book about Chicago. We were really touched by this and almost brought to tears (though that could have been the jet lag!). The team were really communicative throughout the stay and we really enjoyed the apartment and would love to return. Thank you, Team Kasa!