We had to leave in the midst of the reservation as there were other guests having a party involving domestic violence. The incident took place from around 1am local time and persisted until 8am. The male guest was literally hitting the female guest in the hallway, we could hear the woman crying and begging. The whole building was quite old where there is a lack of soundproof.
Although we tried calling the front desk for help, they kept mentioning they called the cops and the security would be there. But nothing changed for nearly 7hours - We could not sleep at all because of the constant sounds of physical threats. While I understand that these incidents are something that the hotel cannot control, it would have been appreciated if the hotel was more responsive to such incidents. When I was checking out, the front office lady acknowledged what happened that night but did not show any kind of empathy.