Stayed for a few nights in early December 2017 to catch a game at United Center. Location couldn't have been better, just a couple of minutes walk to the arena. A little far from the action of downtown, but we used Uber a few times and it was only $9-10 to get to the touristy spots which was super convenient. The apartment itself is great, two beds and two bathrooms as described and perfect for our needs. Nice spacious living area was good too. Access was easy with detailed instructions and any questions were promptly answered. Only minor complaint was that you hear every move the upstairs neighbors make which was a little loud at times, but tolerable. Would stay again.