Wendy and Matt were very nice. They also made an exception for me and my guest. I did not get a chance to properly meet them but I think I saw Matt when we all had to shovel out the crazy piles of snow Chicago received. The space is accurately like the photos. I loved the location because it was close to one of my jobs and you’re practically downtown. Parking was surprisingly and definitely easy. Wendy and Matt provided a few permit stickers. Luckily we were snowed in for 1-2 days and didn’t need to change the date on them so that worked out because we were able to use the remaining stickers for the rest of our trip. Keep in mind it can be a little complicated when it comes to parking but relatively easy. We just got really lucky. The space is a garden unit and it was cold but you can control the heat so that wasn’t an issue. Beds were comfortable. The space definitely served its purpose.