We had a great time staying here. The location is absolutely beautiful. The house was clean and looked like the photos.
We had a few issues basically just with the front end of the trip. The check in process was extremely disorganized. We didn’t get a code to check in until about 15 minutes before our check in time despite having called 48 hours in advance as instructed. Getting a response over email or Airbnb messaging was difficult. When we arrived at 3:15 the cleaning staff was still there.
The host told us to re use the parking pass by changing the date but it’s pretty impossible to do that since you write in pen, and also against the rules of the parking pass so there’s a chance we could have been towed/gotten a ticket if we did that. Luckily the cleaning staff provided extra parking passes.
Last, when we tried to shower there was no hot water. The host was quick to answer my phone call though and let us know the hot water required us to press a button located outside the unit. We did that and hot water was on within a few minutes.
Also, this is a 3rd story unit. Double sided coin- it’s amazing because it’s a penthouse and great view, no noise above you, but be aware if you have heavy luggage it’s a major task getting it up 3 flights of stairs.