The apartment was fine and very clean. They have clearly made this space habitable, however, it is managed by a property management company. We had an emergency and needed to check in a bit earlier than expected. We asked the host to accommodate us coming a little earlier - only an hour. The host refused but it was very clear that both responses from the host were automated because they were exactly the same. We also were not allowed to leave our bags at the premises after checkout which was very inconvenient considering our flight was very late. The host referred us to a bag storage business. We have hosted in the past and would never dream of doing this to our guests. I guess it is to be expected as it is run by a business, but a little hospitality can go a long way.