Wasted most of the day waiting to be approved. Finally after being approved and waiting a few hours we finally got the address 2 hours after the posted check out time after reaching the unit and unpack all my luggage out of the car and getting to the door he very last minutes Changed the unit and address to one 20 minutes further away. Chicago is the 3rd largest city in the country and the new address was not only not in the same neighborhood as the unit we had already booked, paid for, & confirmed for but was practically not within city limits. Then had the balls to want more money for an inferior unit. So unprofessional they will make you literally wait hours you will waste half the day for a response. They don’t follow their own guidelines like checkin time. Hello you won’t get the address until a few hours past that. I’m almost %100 this is a scam or scheme to get your money and or personal info some how. Don’t be fooled by the price DO NOT BOOK ANY LUSTING WITH THESE PEOPLE EVER!