David did not provide check-in information. We (four adults and luggage) traveled to his apartment and were not able to get in because he did not provide the lock box code.
It took several hours of messages and calls from me and Airbnb representatives before Airbnb finally canceled our reservation on David's behalf. We began the check-in process in the mid-afternoon and were finally checked into a hotel just before midnight. Because we were forced to find last-minute accommodations due to David's lack of care, we ended up spending far more than we would have on another condo/apartment and didn't have access to a shared common space or kitchen. Airbnb helped cover some of the costs, but we ended up paying about $500 over our original reservation (and hours on the street lugging our stuff around while calling hotels which were mostly booked due to a conference in town; we actually got the last two rooms as far as we could tell). I asked David to help with this issue and he replied with "I will not be reimbursing you for a hotel sorry Please contact Airbnb."
He also told us that he has been hosting for five years with no incident. That's fine and dandy until it is you who is left on the street looking through the window at the Airbnb you've reserved. You can do better, David. Our opinion is that if he's done this for five years without incident, that's five years of income that could help offset our $500 discrepancy. He did not see it that way.
I advise you to make another reservation. One that will actually take care of you and provide the lodgings you have reserved.