Robert was excellent at communicating anything we could possibly need for the trip and was overall very accommodating! The location COULD NOT have been better!!! Old Town is the most adorable neighborhood, we spent the whole weekend in this area which is actually super unlike us as travelers!! Incredibly walkable to bars, restaurants, coffee shops, conveniences, you name it -- it's within 7 blocks. Incredibly tasteful home, perfect for a group trip with friends and ESPECIALLY for first timers! This was my first time to Chicago and staying here a perfect springboard for our trip!! 10/10 would stay here again!