Great place to stay. It is in a perfect location for accessing anything in downtown Chicago. Having stayed for four months, sometimes thing come up, and Cheryl immediately responded to everything, and made sure any problems were quickly addressed. I noticed in the previous feedback, the guests had mentioned a few issues, but I found none of them to be valid. Also, there are times when you arrive at a property, and things don't look as good as they did in the pictures...well, just the opposite here...Cheryl has added some nice accessories, since those pictures were taken, so you should be pleased when you walk in the door for the first time. I wouldn't hesitate to stay there again.