Thomas was absolutely awesome! The place was clean and the extra shampoo, soap, toothbrushes and towels were a lifesaver. We did meet him near the end as needed to get the place ready for the next guests, but it was not a problem whatsoever. The apartment is close to the red line so we could get to downtown fairly easily. It was also awesome to have two parking places available - one in the garage and the other with street permit parking.