I would recommend googling the term "Sonder Reviews" before booking this. Check out the reviews on TrustPilot as well as on yelp in their other locations. Also, make sure to read House Rule #9 as not everyone is completely comfortable with "noise detecting technology" inside their room during vacation. My biggest gripe with our stay was the check-in process. Not included in the listing at the time I write this is: you are fully required to make a sonder account, agree to their terms and condition and other policies, as well as submit facial biometrics onto their website. You may also be required to submit your credit card to obtain your check-in instructions. None of this information is written anywhere on the listing, but is fully required to check-in. Contacting the host (Sonder) is incredibly difficult, as you will almost always be connected to someone across the world who may not be able to fully understand what you are trying to say. I would not recommend staying here. If you enjoy a fun and home-y environment with kind touches of hospitality, I encourage you to book with an actual home/unit owner on airbnb. If you enjoy the 24/7 availability of staff and amenities, I would encourage you to book a hotel. Sonder somehow missed the mark for both those things. We spoke to almost 12 people trying to get check-in instructions on both Sonder and Airbnb communication platforms, and soon after we checked in we were notified that our reservation was cancelled and we were locked out of our room while our belongings were inside. This is because communication between myself, airbnb, and sonder never fully matched up. I would have one person stating that all I needed to provide was my ID, which I did provide, then another person would state that I can't have check-in because I didn't create a sonder account, then I would have airbnb telling me I can get a refund, then I had airbnb telling me that I should just make a sonder account even though it was never stated in the listing. This was quite the nightmare as the day came to a close and we were not sure whether we would have someplace to stay or not. I would say the unit itself would have worked just fine and we could have had a great stay- if this listing would have functioned the way every other airbnb unit functions on this website, by just providing check-in instructions three days prior to our stay once we had paid for our stay in full.