I enjoyed my stay with Sannette. She's very nice, thoughtful, and her work in education is admirable. I enjoyed talking with her, and she provided plenty of basic breakfast foods, snacks, and bottled water. The room and bed were very clean and comfortable, right across the hall from the bathroom. Wifi internet was included and worked well. The location was very convenient for my needs, and not too far from downtown, the Magnificent Mile, etc. There are lots of good places to eat within a short distance, and Sannette is familiar with a number of them. The room was pretty quiet, as was the entire building. I felt completely safe at all times. Sannette's place is a third-floor walk-up, and that's the only reason I wouldn't recommend it to people with hip/knee issues.