This was the first time I used airbnb and I was kind of nervous. But the time I met Colleen, all my nervousness was gone. She is such a nice person. She welcomed me with a great heart. She has a great/comfortable house in a nice neighborhood. Oh! I loved her pets, they were so friendly. I was new to Chicago as well and she helped me get to my destination. The morning coffees were great. I was for a conference there and in the middle of the conference, I heard a news that my country (Nepal) was hit by a massive earthquake. Even though it was a hard time for me, Colleen comforted me and it really helped. If I plan to go to Chicago, I will definitely stay at her place again.