Joyce is one of the most flexible and supportive hosts I've ever met on this platform. Her offer for an early check-in and her being there for questions we kept throwing at her at odd hours of the day were invaluable during our stay. We checked in on New Year's Day, and found a home that was exactly as described. It was warm and cozy and very clean. Incidentally, the house is just seven minutes away from Stroger's hospital which came in handy since we had a medical emergency.