Rachel went above and beyond what I expected throughout my stay! She had lots of information for me on hand about the local area (maps, brochures, etc) as well as snacks, desk equipment, towels, slippers, extra blankets and lots more. She made herself available if I had any questions but gave me plenty of space to do my own thing. The room is bigger than it looks online and is quiet so I was very comfortable. The internet was fast and reliable. The location is great since it's easy to walk to the L-train as well as local restaurants, pharmacy, grocery, coffee shops and Loyola University. Rachel was a very thoughtful, welcoming and gracious host and I would recommend her and her space to anyone looking for a welcoming place to stay in the neighborhood!