We struggled a bit with Jackson initially. There was a gas leak in the apartment when we arrived and he did not contact a gas company until the next morning. When someone came, they found a leak and disconnected the stove. Jackson did not offer any refund for this hazard/inconvenience. I had to ask for compensation and had to follow up multiple times. Jackson did eventually refund us for that night.
The neighbors are pretty strict. We had music at a low volume, not during quiet hours, and received a note under our door and a complaint to Jackson.
The condo itself was very nice. The AC was awesome and the windows are gorgeous. There isn’t an elevator, but the stairs aren’t bad. The building is also very secure.
All in all, it’s a good place to stay. It would have been better without the gas leak, delay in response, and strict neighbors— but it’s a nice unit.