You can expect a very clean, thoughtful, and organized experience when staying here. Nathaly is an excellent communicator, helpful, and provides very explicit and organized instructions, so that you don’t have to guess about anything. My family (there were 6 of us) stayed here for a long weekend and were all comfortable. The location is great because you’re so close to Millennium Park and China Town (which was important to us) but it was quiet at night. You’re also right by Al’s Beef (a couple block walk). A CVS is also just across the street in case you need anything last minute. Should I ever have a larger group coming through Chicago again, I would stay here.