As others have mentioned, the heat in the apartment is unreliable. When it went out, however, Syed was quick to answer my AirBnB message and had someone there to reset the system within 15 minutes. There were also space heaters stored in the closet, which met our needs on a 30F Chicago spring evening. The location between the Loyola el stop and Clark St. restaurants was perfect, and the apartment was completely adequate for our stay.