Jenn was gracious, accommodating and very friendly. She was also very flexible about our arrival / check-in time, which was helpful! We only got to see Jane, the cat, and Naobi, the dog, but they both made us feel right at home as well. Charlotte (the other kitty) was playing hard to get - she didn't even make an appearance! The location was great for our visit, and there were great restaurant options nearby. One thing that surprised us a little was that it's a third floor walk-up - not a problem for us, but definitely something to know ahead! The guest suite is pretty private, and the bed and linens all super-comfy!!! They were trying a new thermostat and as it was crazy hot when we were there, Jenn made sure to get the a/c working, which was much appreciated! And she even asked for feedback on the temperature. We didn't really use the main living space, as we weren't there that much, but Jenn invited us to do so. There were many little thoughtful details to be found in the suite - like an iron and ironing board that came in very handy! All in all, a really great experience!