We had a great experience with a long term stay (9 days) in between selling our home and moving into our new home. Being able to have our dogs with us during this time was an extra bonus! Helen was extremely responsive to all questions and made us feel at home. The beds and couch are very comfortable and we had plenty of hot water in the bathroom. The lock system was also easy to use so entry was a breeze! It’s definitely a great value for the space and location in Chicago.