Marie was super helpful and responsive to any issues that arose. However, we were still very unimpressed with our stay. The place was left very dirty, with dusty and sticky floors, a large stain on the comforter and sofa, stuff left on the toilet and a dead bug on the bathroom floor. Lastly, the place reeked of cigarettes our entire stay leaving an odor on all of our clothes. The place is very quaint and has a lot of potential, but overall we were unsatisfied.