We stayed at Kayla's flat for a business trip recently, and appreciated the great communications, the easy check in and out, and the extra touches like coffee & filters, shampoo, comfortable bedding and towels. The neighbourhood is quiet and safe, a beautiful established residential area and is remarkably close to the downtown. The building itself is gracefully worn and is showing its age a little, but still had a functional elevator which is helpful especially when arriving with luggage. We loved morning walks along the lakeshore, evening walks up the mile, and would have loved to linger longer to discover all the Gold Coast has to offer.