My daughters and I loved the Launch Pad as a base for our Chicago adventures. We were able to park our car easily and at no charge and take the L train and the bus from this location. Check in was very easy. The stairs were not too challenging for us. The apartment was decorated very cute and was just the right size for the three of us. Beds were comfortable with clean crisp bedding and fluffy pillows. The train is very close and was loud, but we were expecting it. It was not a problem. Fridge, stove, coffee maker - all worked great. The shower had nice hot water and lots of pressure. The wi-fi speed was measured at 22 and 40 mbps for download and 5-6 mbps for upload, causing Youtube to play blurry or to pause while buffering. Everything was clean. There were pots and pans, dishes, flatware, coffee and tea, spices. Pete was very responsive to messages and answered my questions promptly. We would definitely stay here again!