all i will say is i didn't enjoy my experience aside from the comfy bed and hot shower. for whatever reason quite a few places i experienced issues with simply having hot water for those who want that. i had an issue with check in, and she did respond fairly quickly. she did offer an more expensive suite than i originally booked which was appreciated. to each its own but i was not sure how to value the stay and saw a lot of excess garbage in one room that i mistook for my own upon arrival. i didn't even stay a full night because i work overnights for a hospital as a technologist.