Nataliya is a responsive communicator, punctual, and very helpful. She keeps the place very clean and has everything you can think of stocked. She even gives you tips about where to go for food and transit. This studio apartment was located close to a grocery store, the Vietnamtown, other restaurants and bars, and is an easy walk to the lake. We bought groceries to make a few meals and had no problems using their well stocked kitchen. The studio is cozy -- there is even a very comfortable recliner! We would definitely stay again. Thanks for having us!