customer service was handled incorrectly when called we were hung up on and they sent a text a few minutes later “claiming” we were disconnected to try and cover themselves…and we weren’t able to get an early check in as well as three nails popping out of hardwood floor, I sliced my big toe wide-open.. window curtains do not properly fit the window size there’s no point in having them it’s day light all day. overall a 3/10 not worth the money for sure only plus side is location!!!