The house was very clean and comfortable, beautifully decorated with lots of space. We had 9 adults and 7 children with us and had no problem fitting everyone comfortably. Will was responsive to questions and made sure we had everything we needed. If you have young children with you be careful of the hot water because it got extremely hot, and also take care to move cleaning supplies to upper cabinets for your stay. Otherwise it wasn’t too hard to make it fairly kid safe.