Kendal goes the extra mile to make sure everything is in order at the apartment. He is always available to answer questions about the unit as well as the area. He put together an informative and attractive brochure for the unit as well as sites, attractions, dining, grocers, and shopping in the area. The apartment was clean, stocked, and nicely decorated. Parking directly in front of the unit was always available, but we rarely needed to use the car with close access to mass transit. Highly recommend.