(For starters - I’ll admit that several of my complaints have to do with my own mistakes)
The place is a bit sketchy looking from the outside. You pull up and go oh no what did I do. But, the interior is exactly like the photos. Cute and stylishly decorated. The bed was comfy. It’s got the basics. The towels/bath products were low quality so if you have sensitive skin or prefer products that don’t come in giant Costco sized containers with artificial fragrance, make sure to bring your own. There was only one roll of toilet paper and no spares of anything (towels, toilet paper, etc). Getting a hold of them has to be done outside of Airbnb and you can’t text them you have to call, for people who don’t like talking on the phone it’s a hassle and also leaves no record of communication, if needed to support a complaint. Dealing with them is a bit weird because apparently it’s a company that owns these places, not a person renting out their personal space. So when you call them you get a front desk type person.
They say they have accommodations for luggage if you need to store it since they have zero flexibility with check in and check out. It’s literally the mexican restaurant below the building and you just leave the bags next to a table. Not ideal, definitely would never do that again. It was uncomfortable and didn’t feel secure.
Location: sucks if you’re on vacation. Costs $20-40 Uber/Lyft each way to get to where all the attractions in Chicago are. Traffic is horrible and can take upwards of 45 minutes. I had no idea what Chicago was like while booking so I didn’t realize how much of a hassle it would be. Something to keep in mind.
It’s definitely frustrating (and this is my mistake) that we booked two places in an attempt to try out different areas and types of places since we were in Chicago for a while. I accidentally booked two of their apartments, apartment D and C directly next to each other. Instead of working with us to accommodate a smooth transition between the two since they’re right next to each other and my friend was working during the day, they still made us vacate the building between check out and check in and haul our bags down to the restaurant to store until check in time.
Overall: cute, a bit noisy - loud music all day long / heavy traffic noise, well decorated, comfortable bed, not ideal location, and the hosts do the bare minimum. Wouldn’t stay here if I came back but it definitely could have been worse.