Great location and easy walking to many things. Great staff at front desk... Always recognized us by name. Check in was a breeze. WFI good
Not great for long term stay.Very bland apartment all the way around! Not comfortable to watch TV or have more than 2 people sitting there. Some cleanliness issues (sheets, chairs stained, hair on floors, empty water bottle and stuff under couch). Lighting horrible in the entire apt, kitchen useless for more than a day or 2. Cannot open dishwasher without opening fridge door. Need TV at least in Master Bdrm. Showers are ridiculously small... and you cannot bend down. Don't bother trying to use valet at the building. Constantly rude and useless for my 41 days stay. Elevators broke down several times while staying at apartment. Last time one of my caretakers got stuck in it
ADVICE...Spend a bit more $ and you can probably get a better apartment in the same neighborhood.
Would have been nice if Rob checked in with me prior to my 41 days ending to see how things were and if I needed to extend (PRIOR to him booking someone in the same day I was scheduled to leave). When I booked I shared with him, that I was coming to Chicago for a Stem Cell Transplant and it was imperative that I have a very clean place and was not 100% sure of when I was being released from hospital, so I booked 9/2 to 10/14 (as this was my estimated departure date from Chicago based on projected release date from hospital). Much more to this story, however, my point is when you have someone staying for 40+ days... maybe check in with them first to see if they want or need to extend before booking next people. Rob was great through booking process, however my exchange with him on 10/13/19 showed me that he really does not care about the tenant and their needs, as he did not address things I brought up in my exchange with him. He ignored me multiple times! That unfortunately brought my whole experience with this booking down!. Would not book again at this place or with Rob!