The pictures shown is accurate and the place is clean. The bed is so comfy. Although some of the outlets didn’t work, there are still other outlets you can use. If you do want to watch t.v. you can bring your own roku. They provide complimentary if you forgot to bring shampoo or soap etc. The utensils are clean and you’re close to anything. We mostly walked to places! We enjoyed our stay at sonder. Communication is really well and they respond quickly. So if you ever have any questions they will answer and respond to you right away.