This was my first Airbnb experience and I was definitely not happy with the management. Arriving after waiting all day to check in only to find that the unit had not been cleaned was quite disappointing and highly inconvenient. The dishes were not clean despite being in the cabinet so we were unable to cook. There was also a problem with the entertainment/WiFi so we were unable to watch TV until we purchased our own HDMI cable. I am hesitant to use Airbnb again due to this extremely poor experience.