For what was advertised, and what I paid for to stay at Vivians, I was satisfied. However, there were a few little things that could have been addressed to make the stay even more comfortable. There was an odor of cigarette smoke that I believe was coming from the apartment below us, and the filter in the brita was expired. The keys getting into the apartment were easy to access via the lockbox, but there were several extras on the ring, and having them labeled as 'outdoor' or 'top lock' would have saved me a lot of frustration scrambling in the hallway. There were exactly enough pillows, blankets, and towels for all the guests, but extras would have made us feel a lot more comfortable and cozy. It was very stark and bare-bones, but overall, I got what I paid for, and had a safe and easy trip!