Helen was always available by phone and responded to our needs quickly. Her place was spotless and looked just like the photos. The beds were comfy and we slept well. There were cold drinks and snacks available after our long drive. We had trouble with the front door lock initially, but it was fixed right away. The kitchen had everything we needed, but the Keurig didn’t work. Instead, we found a cute coffee shop a 5 minute walk away. We would definitely stay again.