Brendan was very communicative before, during, and after our stay, checking in to make sure that we had everything that we needed. He provided coffee and tea and a couple towels for us to use, as well as daily parking passes that we could use on the street, which was very convenient.
In terms of location, it was about 10 minutes away from a small shopping center with a Target and a few food places, which was great. The neighborhood was pretty quiet and felt safe. We took Ubers to Wrigleyville and Navy Pier and the prices were reasonable.
Overall, we had a great stay!