The accommodations are exactly as described on the website. Matthew was very helpful and responsive. GREAT location to get downtown. Chicago CTA people are extremely helpful and all of those we encountered were EXTREMELY nice....especially the ladies at the Chicago Ave stop right around the corner. Great little bar kitschy bar across the street called The Silver Palm and it has been a neighborhood standard under other names throughout the years. Everyone everywhere was fantastic. Chicago people rock. Make sure to enjoy the sauna in the main bath...amazing!!