Airy, bright apartment with nice views of the lake - although the windows are high so you can only see out when you are standing up. Easy check-in, and the Zencity communications staff were very responsive to text and email. They only had 2 forks (we were 3 people), but quickly offered to bring another when we asked about it. Also quickly offered to fix a slow drain. Other guests have complained about cleanliness, but we found it very clean when we arrived. Restaurants and shops not right next door, but not too far, either. (5-10 minute walk to shops/coffee; 20-25 mins to U Chicago)