My sister and I really enjoyed our stay and found the room comfortable and quiet. We did not meet Sharon but had a lot of interaction with Hank. He was kind, friendly, and went out of his way to make us feel welcome. Hank gave restaurant recommendations and checked in each time he saw us to make sure things were going well. He even picked up a pair of rain ponchos for us while out running errands, after my sister mentioned we were planning to buy some later in the day.

Check in and check out went perfectly. Hank was able to accommodate our late-night arrival even when it was pushed back by a delayed flight. He was there to help us with our bags and say goodbye when we checked out as well.