A true disappointment...
First off, the building staff were absolutely wonderful. The ladies at the front desk were so kind and delightful, truly wonderful people. I do not believe they are associated with Zencity.
I really don't like writing bad reviews. I've had Airbnb's in several countries, as well as having stayed in Chicago a handful of times, and I've never had a bad experience enough to warrant a negative review. That being said...
Check-in was not smooth at all. We were told a 3PM check in, and by 4:30 the place was still unavailable due to being cleaned. The place is tiny so I can't imagine it took that long to do...
The apartment was missing toiletries and basic kitchen items (where was the salt or pepper?). No body wash or shampoo outside of liquid hand soap. Yes, we should have packed our own, that one is on me, BUT still kind of took us by surprise.
We found a porn DVD between the couch cushions. I'm not a prude by any means, but come on guys... if this place was "being cleaned" for an hour and a half, I'd imagine the couch should have at least been looked at.
The (what I assume used to be) white rugs in the living and bed room were stained, as were the decorative pillows on the sofa. The shower had hair on the walls before we got in. It just did not feel clean at all, especially considering the high cleaning fee I'm paying...
Parking was a nightmare during the weekend, but once you found a spot it wasn't too bad of a walk. Expect to pay ~$20/day if you stay at the lot to the south-east, and know you won't be able to take the car out from 10PM-7AM.
At the end of the day, this apartment had all the charm of a lousy hotel room, but without the amenities like getting more than 2 towels, access to toiletries, or coffee, and costing much more. Just did not feel cozy or particularly well looked-after.
The view was nice.