Stephanie was very good with communicating before the check in; but for some reason her respond rate became extremely slow from the day of check in. Sometimes it would take hours for a response. Once got in touch, Stephanie was very nice by explaining what else to do for check in when lobby staff was missing or ordering a new duvet to the unit when it had an issue. The place was in a great location for both buses and trains. Having a 7/11 within 10 steps of the building was also a great plus. Her place looked exactly like pictures. There are few improvements to be done at this place including noisy refrigerator that made a dull “dropping” noise every 30 minutes or so, and slowly draining sink. She offered the maintenance to come which required our presence for the access so we didn’t request further. It felt like Stephanie had a lot of other stuff to manage which is why some details were missing. Like others mentioned, be aware for train noises and flash lights from them at night.