We loved the location. Super convenient and easy to get around the city and to where we needed and wanted to be via metro system. We were one stop down from Wrigley stadium and had an easy time going to and from the Cubs game. My husband had a conference downtown which was also really easy to get to from that line. Saved a ton of money not having to rent a car. Also Target is right down the block which was easy to get groceries from.
The space itself was clean, and modern, and despite being right next to the train it was relatively quiet (my husband is a light sleeper, and the noise of the train was not an issue at night). Our 1 year old LOVED watching the trains pass and was highly entertained by that. It was a little bright, even at night, but the pack-n-play fit well in the bathroom and we just had our baby sleep and nap in there where it was completely dark.
Communication was easy and quick. Our hosts were polite and answered any questions we had. We would definitely stay here again.