Everything was just as pictured and we enjoyed our stay here. The door was locked upon arrival but Carolyn was prompt to answer the phone and unlock the door for us. Very friendly environment and place was very well kept. I especially appreciated the toiletries provided as I happed to forget mine this trip. The only negative thing is if you are looking for privacy the place is very quiet you could hear a pin drop. You can hear people walking around upstairs till about 12 at night. But that really wasn’t a problem for us. I would definitely recommend this place to anyone who is looking for a nice place to stay while in Chicago.