Firstly, Hugh was a great host! Very friendly and communicative. He was a 5, the place was a 3 - hence my 4 stars. We were moving to the city but needed a place to stay for a couple weeks while we waited for our home closing. That being said, we had our 3 pets and a good amount of luggage with us. Upon arrival, it was clear no one had been there for a while. The place was pretty clean, but it was just cluttered - all the plants were nearly dead and had dropped a ton of leaves on the floors, the medicine cabinet was messy and full of partially used products, the closet had wadded clothes in a basket and the dresser was broken (and the drawers were nearly full). I don't normally make it a habit of poking around peoples things, but we were staying for 2 weeks and had our fair share of clothes to put away. I understand that staying in the city comes with a price tag - but I didn't anticipate feeling like an intruder in someone else's space, not for that price.