If we could, it would be a 2.5 star review; but erring on the side of generosity with 3 stars. Check-in process was easy, outside of property/neighborhood looked great. Be aware that when you open the main front door, you have to go up a *very* narrow & steep staircase with a turn at the top to get to the unit. Upon entering the unit, we were very underwhelmed compared to what the pictures/description showed, but we were still hopeful as the place is beautiful!
As we walked in there were many spots in the floor where it feels like you may fall through, and we quickly noticed the place wasn’t what we thought. We noticed that a room was closed off with a note that said if you wanted to use that room, to contact the owners & you could use it for an additional $33/day. This is insanely misleading as there are pics of this room shown in the listing, yet no mention of an additional charge. A 2 bedroom condo is being advertised & charged for, but is not provided.
It was insanely dirty; from top to bottom, left to right. Everything was covered in a layer of dust as if it hadn’t been cleaned in months, the countertop was sticky, there was a bunch of opened & half eaten food in the freezer, random hairs ALL over the place (fridge, freezer, tub, sink), random splatters of some type all over the walls next to the bed (both sides), dried boogers on the shower curtain, and the Keurig base (where you set your coffee mug) had standing water/old coffee in it.. and that’s all just the beginning. There was SO much dust on the light fixture above the stovetop, we had to clean it off before we could make breakfast. There were snacks on the dining room table & water bottles in the fridge, which was a very nice touch, but didn’t make up for the fact that we had to clean the entire place before we could unwind. At this point, after the dirtiness we dealt with, we very hesitant to sleep in the bed.
We decided to laugh it off and make the best of the situation as it was only a 2 night stay. In the middle of the first night, my husband & I woke up FREEZING. We searched the entire place for a way to turn the heat on. We finally texted the Owners around 7am asking how to turn the heat on… after a night of freezing, we were told that it wasn’t something we were able to control from our unit and we had to contact them to turn the heat on. This would have been a nice note either in the unit upon arrival, via the check-in process, or in the listing.
We were curious about the parking situation as we noticed two little pink “residential parking permits” hanging on the wall Saturday morning (after our car was parked on the street all Friday evening). When contacting the owners about the heat situation, we asked about these permits. We were then informed that we did indeed need them in our car and told “Signs are posted all over the street. Most folks don’t drive in so I leave permits on communication board just in case.” The owner never asked how we planned to travel in or if we would need parking permits. We’re from a suburban area and have never stayed somewhere that a daily street parking permit is needed. I can imagine there are quite a few people traveling & staying in this unit that are in the same boat as us. Again, a note or a message upon check-in relaying this information would have been a great service to your guests.
This place has GREAT potential; but needs a serious deep cleaning and an updated listing…. as what you see and what is stated, is NOT what you get.