Nicky, her husband, and daughters are all so welcoming! Truly the happiest I ever was on my trip was immediately after my two brief interactions with Nicky in person. The unit is just like in the pictures and is wonderful, and certainly a contrast from outside. The surrounding neighborhood is not the best looking and will give you pause if you aren't used to it, but by the end of my stay I was pretty comfortable there. I'm sure the whole thing would have been prettier if I had come at a time of year when things were growing. The immediate neighbors are also very kind and welcoming (I met the lady upstairs and her dog). Everything everybody else has said is true: there's wine, chocolate, beers and farm fresh eggs in the fridge. It's a very nice place overall, definitely recommended.