The apartment itself was nice, but the building was kind of dingy, one of the elevators was broken, and the hallway smelled very strongly of cigarette smoke. But the bigger issue was that we couldn't get into the building. We were told to use the call box at the front door to call Zencity and give them an entrance code to be buzzed in, but the call box wasn't working--it said the line was disconnected. I was able to reach a Zencity rep on the phone, and they gave us directions to open a lockbox on the gate and use the key inside, BUT there's only one key for 3 units, so we had to get the key, unlock both front doors, prop them open, then return the key to the lockbox everytime we wanted to get into the building. Then the lockbox froze in the cold and we were stuck outside in the snow for fifteen minutes at 10 pm until another resident let us in. They said they would bring us a physical key, but that never happened. Another resident later told us the callbox has been broken for months.