Our family loved our stay with Abacus. He was very responsive and friendly. We were able to take advantage of all of Chicago hospitality. We truly enjoyed ourselves. You can hear the neighbors above but not a big deal , if you’re a heavy sleeper (like we are). After a long day of sightseeing the kids were happy to return to cozy surroundings. The house was very clean and had plenty of toiletries, towels and linens to accommodate our family. We look forward to a return trip to the Chi.