Barbara communicated well in advance, plus after check-in to make sure we were well prepared and well situated. The accurate description and advance instructions left us with no surprises. Its a wonderful property in a great location; right by Wicker Park (which is always bustling) and in easy walking distance to public transport and many great places to eat & shop. There were many nice amenities and conveniences included (snacks, Keurig coffee, toiletries, wifi, etc).