Carmen is a great host! She was very easy to communicate with the entire time leading up to the trip, and during the trip. She welcomed us upon arrival, and also had cookies for us! My kiddos were quite pleased! They also loved the candy that she left for us in the kitchen. I really appreciated those thoughtful touches, and also that she had water in the fridge for us. It is nice to have cold water waiting on you after a long drive. The place was nice and spacious, and very tidy. It had everything that we could possibly need; blankets, a space heater, microwave, TV, and a comfy couch with enough space for the four of us. I would highly recommend this Airbnb for anyone traveling to the Chicagoland area.