LEAKING ROOF! DUMPSTER PLACE!! DO NOT STAY HERE!!
I can tell most other people are trying to keep their own ratings in tact by not saying anything bad, with so many one sentence reviews. But after the response Jessica gave me to a leaking roof, I could care less about my rating! I’ve stayed in hundreds of airbnbs and I’ve never had a host say “sorry but that’s life!”
We had a torrential downpour (not their fault) one night here and the closet leaked from the ceiling. As soon as I found out from my family members who had stayed in the second bedroom, I informed the owners. Jessica and her partner Loren went back and forth with me, after I didn’t even ask for a full refund, just what they felt was appropriate for the issue. They told me “sorry there’s no free money in life”. Glad these clowns aren’t in the real hospitality business!
Some issues all other renters should be aware of:
Back porch has a piece of decking missing, so watch your step. Especially if you have kids.
At the top of the stairs when you enter the Airbnb, there’s about a 6-8 inch hole, into the attic/trusses.
Floors in back bedroom have deep gauges and chunks missing.
Top of the fridge hasn’t been dusted in months.
The mat in the bathroom clearly wasn’t cleaned or washed before our stay.
I really didn’t want to get into a nitpicky review with these hosts, but the refusal to even work with me about the leaking roof was pretty ostentatious. Most times you just let the small things go with Airbnb and only take issue if there was a major issue. I’m sad to say this major issue will probably never get fixed so just make sure if you’re staying there, don’t go when it’s raining!