We stayed at freehand Chicago for an entire week. Though the room is a little on the smaller size, as advertised, it had everything that we needed. We were able to find a place for all of our things without feeling too overcrowded. It was sparkling clean, which is Probably the most important thing to me in a place to stay. The whole feel and vibe of the place is really relaxed, chill, and just overall makes you feel great about being there. Customer service was on point. Loved, loved, loved their coffee bar in the lobby. Really great coffee. We would definitely stay at another freehand hotel again.