Place is in great location, close to Magnificent mile , Chicago art institute , lots of shopping and theaters around...Whole Foods, Trader Joe’s and another grocery at 12-15 min walking distance. Blue line ( for ORD) about 5 min walk. Very clean, hotel like experience. Two bedrooms are separated and it is very good for 2 parties that need a bit of privacy. Beds are very comfortable .there is a slight city noise at night , which is nothing unusual for a big city. kitchen has nice basic dishes and dinnerware - we did not use much due to short stay and somewhat distant groceries ( at least we did not find one in the immediate vicinity.. but did not look too hard either, to be fair). There are nice coffee shops and small places in the immediate neighborhood. Communication was quick and cordial. Would stay here again for sure.