3rd time renting with Wendy & Matt. It's always a great experience. They are always SO responsive, and will try to fulfill your requests. The unit is always how the pictures show. The location CAN'T BE BEAT. It is So convenient to eating places, shopping, public transportation, and the beautiful lake. This unit is not drafty, even in 30 degree weather. The washer/dryer is GREAT. Water pressure is good in showers. Kitchen is stocked for light meals. Floors are clean, beds are comfortable, plenty of extra linens. We had a great time - looking forward to returning!