Karen was a very good communicator before we even arrived, and she was equally available for questions and advice during our stay. She and Miles were perfect hosts. They made us feel more than welcome. The apartment was just perfect for our family, and it is so convenient to all that Chicago has to offer. Particularly, this location is excellent for a Cubs game . . . or two. There are also lots of great restaurants and bars in the area, including Dollop Coffee just around the corner. We will definitely stay with Karen again!