Our host was very responsive. When we had an issue with the coffee pot, they resolved it the same day. We chose a place with parking, though we only used it for one night, it was easy to get the permit from the host on the night we needed it. It is good to find basic kitchen supplies (baking, condiments, etc), but our frig and pantry came stocked with other food items, and they were greatly appreciated. It is the small things that make your stay better. The wifi and streaming options were solid. The bath towels were fluffy. (I really need to get better towels.)