I have to say, I think this is best Airbnb I have every stayed in! Jen had so many sweet touches, like providing us with some cookies and snacks in the fridge on our arrival. There was also a thorough guidebook that included all the info we needed, although she was easily accessible by text for any other questions we had! It definitely felt like a real B&B, not just a bare bones apartment with the basics. The only "negative" thing I have to say is the wifi was a little slow, but there were 6 of us on it at once, plus the Apple TV, so you can't be too surprised! Next time we are in Chicago we would definitely stay here again!