The overall stay was fine and the apartment itself was fine, but there were a couple things that didn’t sit well with me/were problematic.
Our group was coming in for a bachelorette party. Upon booking, it was mentioned that our stay was for bachelorette party purposes (I can’t recall at this very moment if Staywell asked or I mentioned it). But it was made quite obvious that this didn’t sit well with them. I can understand having bad guests in the past that can make you a bit weary of other bachelorette groups, but in my opinion, that’s part of the Airbnb business. I clarified we weren’t a wild group—7/8 of us being in our mid 30’s— and we aren’t destructive or loud; that we actually wanted to book this unit for the use of the pool so we didn’t have to go out and have a laid back weekend. But I was reminded a few times leading up to our stay to “be mindful of their home and neighbors” when this clearly isn’t a unit that is lived in- it is a rental solely for Airbnb. This was honestly a bit annoying and somewhat offensive.
Additionally, we brought a ton of food to have our own brunch at the unit and the refrigerator simply would not get cool, let alone cold. Some perishable food items had to be replaced because of this. Staywell did refund us $100 for the inconvenience, but I feel like they should have ensured the amenities were fully functioning prior to rental.
And, for a group of 8 people and Staywell having prior knowledge of us renting this unit with the purpose of staying in, we only had 2 rolls of very cheap paper towel, which didn’t last very long. And the pullout sofa was littered with debris when we went to sleep on it.
Overall, the price you’re paying for is the location and ability to fit a larger group. The amenities are lackluster and the prompt communication ended as soon as we checked in, unfortunately. We were made to feel like our group was a bit unwelcome due to it being a bachelorette group.