Stayed w our two kids from Sun-Wed. We picked this place as it had direct access to the outdoors (no public use of elevators etc.) and washer/dryer. However the W/D was broken. We informed the mgr the day we moved in but although we were told a mgr would come by no one did despite several reminders. Instead we were told then to use laundry in the 'bldg' with no other specifics. We did not want to use a public facility (which is why we rented this apt as it had a W/D!) In a cold lakeside Chicago winter w two kids we had to reach out to friends to use their laundry which was a huge inconvenience (as parking is not necessarily right out your door but possibly even 2 blocks away!). We also found nose snot/boogers on the wall by the pillows/2nd bedrm which we cleaned but given the pandemic we were even more grossed out by it! We asked the mgr Jessica for compensation she found fair for our washer dryer inconvenience but she repeated that we could have used the public laundry in
the building'. Clanking pipes that initially had my kids a little scared but they got used to it! :) Fab location and private access otherwise.