Our weekend, visiting our freshman in college daughter for "parents weekend" was marred by a series of missteps in preparation, communication and action by our host Bailey. Of the many things that went wrong, the worst was his inability to respond in timely fashion, to our request for assistance in adjusting the settings on the apartments HVAC, heating unit. To be more specific, the fan on the system was set to a speed that pushed the air at a velocity that overwhelmed the unit's air ducts, literally shaking the walls and creating a noise that during the day was jarring and at night, would jolt us awake whenever the heat would kick in. Try as we might, we could not adjust the system to a lesser speed on our own. Even with ear plugs there was no way to block out the noise and it was simply impossible to get a restful night's sleep. Beyond that there were some key amenities, including the absence of a single coat hanger (or hooks) to hang our wardrobe, no coffee cups and just two pillows in the entire apartment. Bailey's initial response to our requests for coat hangers was that stopped providing them because previous guests had apparently walked off with them, stating "I’ve actually had hangers there and multiple times they’ve been taken, so I stopped providing them". And that there had once been four pillows in the apartment so he didn't know why there were only two. And while he did order, from Amazon replacement hangers and pillows, they failed to arrive until the morning we were checking out. FInally, any chance for our daughter to join us for a night was compromised by the fact that the advertised air mattress in the apartment, despite a complaint (in their review) from a previous guest, had a large hole in the bottom and would not hold air. To be clear, while he initially responded to our outreach in timely fashion, throughout most of the weekend, he went "radio silent" citing that he was out of town at a wedding and was doing the best he could. Ultimately, it seemed Bailey seemed highly distracted by other things, had little connection with the place, and took to blaming many of the shortcomings on his "cleaning service". In the end, none of the dysfunctions were remedied during our stay and what could have been a positive experience was marred by a series of issues that could have been easily solved by a more professional and effective host.