The description of the apartment is exactly as it is in the apartment file. You can really tell that Ibi and her co-hosts put a lot of thought into the place and how the visitor would enjoy it best. I enjoyed the snacks and the step by step chromecast instructions. The lock outside is not that hard to figure out but if it is, I'm sure you'll get a quick response from one of the hosts. I believe the longest wait was about 5 minutes for me, maybe even less. Transportation to the trains is only a very short bus ride away. Don't let public transpo intimidate you. It's really not that bad.