My experience with Zencity is exactly why I avoid staying with corporate AirBnBs. While the location of the apartment and customer service were both good, there were many things about the place that were an issue, especially cleanliness. When we arrived, we noticed that the floors underneath the couch or bed hadn’t been cleaned (there were some old food wrappers found even), there were leftover pizza crumbs on the kitchen counter and work desk, some cobwebs on the ceiling and when we swept up before leaving, we even found ants. Additionally, there was a lot of water damage to the ceiling in most of the rooms and the bathroom even had some mold growing above the bathtub. The bedroom door doesn’t close completely and will lock you out if you try to do so. As far as the kitchen amenities, be sure to bring your own water if you book here because they do not provide a water filter and there is only hot water from the sink. This all reflects the fact that THIS IS NOT AN ACTUAL APARTMENT. This is a corporate-owned space that is just trying to make as much money as possible with the least amount of effort. The day before we checked out, we received an email offering to extend the stay by a night for $50. We considered this because of the location and requested the extension, only to receive an email saying they would allow this extension for $108. When I declined and sent them a message about this email discrepancy, they changed it to $68, stating that it incurred the extra $18 because of taxes (what kind of tax is 40%!?) Anyway, I could not recommend staying here unless you want to overpay for place where you have to live with ants, mold and re-wash all of the dishes because they are coated with dirt (aka the dishwasher does not work properly). All in all, the effort is not worth the price!