Jeffrey was always available to answer questions and tried to help us with any challenge we came upon. This was our first visit to Chicago and there were some good suggestions on where to go and what to eat, and what was available in the neighbourhood. The bus was only a few blocks away. The accommodations were very comfortable and looked like the pictures. The kitchen was well-equipped and the bed was very comfortable. Jeffrey even left some goodies in the fridge and told us to help ourselves to whatever we saw. The only drawback had to do with when the buses stopped running and getting a cab proved to be a little challenging. I would definitely recommend staying here and hope to return in the future.