I enjoyed my stay at Kasa. The staff is very helpful with what ever you may need. The apartment was stocked with all the essentials which was very helpful. Great location in south loop, lots of restaurants around. It was also great to have garage parking. Downside to the reservation was definitely not being able to use the amenities. As in the rooftop or the gym. When I first booked the reservation it was advertised that all that would be included and unfortunately it was not.