Charles is a great host. He responded quickly and effectively. Everything was clean and worked well. The apartment was very spacious and accommodated our group of 7 very well. Our only complaints were the air conditioning, and the neighborhood. The listing says air conditioning, there is one window unit in the dining room. With the unit on high, the dining room was freezing and the rest of the house was really hot. The street the house is on was nice, but the surrounding neighborhoods seemed run down and rough. We came back to the apartment around 12:30-1am on Sunday morning. When we got back, the Uber driver had to drop us off several houses down from where we were staying because there were 20-30 people, some wearing mask, in the street and leaning on our vehicles. It made us feel very uncomfortable. So other than those 2 things, we had a great experience with Charles and would recommend him as a host.