Prior to arrival, we learned the unit we booked was undergoing some repairs and we were moved to a different unit in the same building. Based on photos on the website, the units looked fairly similar. Communication with the owners was great. We had a little trouble getting the keys to the unit from the lockbox. But a gentleman was there to assist us in getting the keys. The unit was very clean and in order. The unit is older and has squeaky wood floors. So I was glad we were on the top floor and didn’t have to hear anyone else’s squeaking. The bathroom was small but nice. The cost for the unit was pretty reasonable for Chicago. Overall, I would recommend it for others.