Ruben was very welcoming when we arrived. He showed us around the area we would be staying as well as gave us the keys and a parking permit. The parking permit was a nice touch! The living area was clean and the bed was comfortable. There is a mini fridge in the room that had bottled water which was also nice. We didn't see Ruben much, we mainly saw his parents who lived upstairs and were very nice as well. The neighborhood felt safe and was a reasonable distance from a lot of fun things. Ruben was also very helpful with finding a place for us to eat.