Beautiful building and apartment unit! Sooo much better then a hotel. Spotless and exactly as pictured. We upgraded to the 2bedroom and it was so spacious, with 2 1/2 baths! Beds were heavenly! Valet service was excellent and cheaper then other options. Majority of the staff was very accommodating, helpful and very friendly. We had issues checking in, i believe the young lady helping the front desk was confused, once we got upstairs our keys didnt work and she had left for lunch, but thankfully we located a very nice maintenance man to help us, and the keys were resolved when she returned. The main women who works the front desk was very helpful prior to us arriving, and was happy to accommodate my special request. The area is amazing, close to all the sights, stores, restaurants, lake front, riverwalk… i was worried not knowing where things were and never being to Chicago before. But i would stay at Walton every time I return. Highly recommended!!