I am very disappointed that the Zencity management does NOT maintain their rental properties on the Airbnb platform. From previous guests' hair on the floor and shower walls to stains on carpet, pillows, and sheets. ZenCity is not following CDC & Airbnb's guidelines covid-19 cleaning protocols.
It's deceptive selling, and it's personally disgusting to come into a filthy unit, and that was my second encounter with a Zencity apartment and you continue to disappoint your guests.
The lack of proactive communication and response is aggravating and is a major business downside.
As a property management company, your management team should be FIRED and as an Airbnb provider, your registration should be pulled until your company gets its act together!