Joyce was extremely tentative and provided amazing communication and tips throughout the trip. There is plenty of FREE parking directly in front of the apartment to just leave your car and walk to everything in wicker park. The pullout couch was surprisingly super comfy with plenty of extra sheets and blankets. Getting in and out of the building was a breeze with super detailed check-in and check-out manuals. Would totally reccomend this chic loft to anyone wanting to visit the area.