Rocky and his wife were very thoughtful and made our airbnb experience in Chicago worthwhile. We arrived late at night and they had left some protein and granola bars for us. All info that we need in regards to the unit were disclosed to us and the house rules and demands were very clearly stated and posted in a place where we were able to see it. We did not require the hosts to let us in like some other units. They had a lockbox for the key, which is perfect for those who are not keen on human interaction :)