There were water bottles in the fridge and a guest book to sign upon arrival . It was a beautiful space. As a basement floor you would think it wouldn't have light, but it is a perfect mix of dark and light. Idyllic matching rooms which feet 4 women just fine. There was a third person who acted as a liaison for the apartment who was very helpful. He was a bit hard to get ahold of via email but picked up his phone right away. Incredibly close to some good shopping and a wonderful used book store. The Blue Line "L" railway was no more than 4 blocks away. Great location. The washer/dryer we coin-op, but we only had to dry a couple of rain soaked pants so it wasn't a huge issue. We had no issues getting in or locking up when we left. They were accommodating and I would gladly recommend it to my friends.