This was a very good flat (quite big by European standards) and surprisingly homely. The beds were comfortable, the heating was very good and there were two bathrooms, which was convenient. I found the neighbourhood good and interesting, right on the Red Line (overground tube/metro) and only 15-20mins to downtown. There was also a vietnamese 'quarter' and blues club nearby on the Red Line. The hosts were easily contactable, very pleasant on the phone and texted a couple of time during the trip. Overall, this was a positive experience and complemented a great trip to Chicago... It took us a while to locate the flat key when we arrived (think small lock box attached to the front door of the building. These are less common in the UK).