Nothing but great things to say. The whole unit was incredibly clean, the appliances looked new/modern and the soap/shampoo/conditioner were from a nice brand (Malin+Goetz), and everything worked as intended. Also extremely close to a CTA train stop, and specifically an underground stop so we couldn't hear any train noises from inside the unit. Whenever I reached out with a message, responses were very quick. Would happily return!