Let me start by saying if you have an event at the United Center it doesn’t get any better than this location wise. Less than 5 minute walk to the United Center - extremely convenient!
Pictures give a pretty good feel for what the room looks like. Very clean/neat/organized which was nice.
Main downside was the locks. Gate in the alley has a broken lock. It appears to lock but if you push/pull on the door it just opens right up. Lock was weird on the sliding door as well, normal lock was taped over so there is some kind of bar that you put down to prevent the door from being opened. It does the job but was weary of it at first.
Only other things were just minor inconveniences but nothing huge. Would recommend an extension chord, outlets are just a bit far from the bed so hard to plug in phone next to you at night unless have a really long chord. Wifi was also kind of spotty, it worked for the most part but the last night we were there it was going in and out on the Firestick and had to go to a specific area of the room to connect on phone. Would recommend the host get a wifi extender (again not a giant issue at least for us but if that is important to you then beware)
Overall, good place to stay. 15 minute uber to downtown area. Would stay again if had an event at the United Center