We planned a last-minute trip to stay in downtown Chicago and literally contacted DW the night before came into Chicago. He was great and helpful. The place looks just like the pics and is in a nice neighborhood across from a park and blocks away from great coffee shops, restaurants and bars in all directions. We felt safe and walked all over, got a few groceries at the nearby Jewel grocery store, visited some great shops on Damen and Division. The kitchen had everything we needed. Yes it is close to the L'train blue line which is great for convenience since we toured downtown during the day. At night the earplugs were a must to sleep, but we watched tv just fine. We are from out of town that doesn't have this type of transit and our kids really got a taste of big city living. We had people above and below us and hardly heard them. The only reason for the 4 star vs 5 star is the bathroom needs a little updating and the water pressure/temp was a bit finicky. We contacted the host and he responded right away, but not much he could do about it.