I really appreciated that Roseanna was available to answer questions prior to the stay. Amenities included WiFi, an iron, an ironing board, and hangers, almost like being in a hotel, but there was no safe. The hotel where my event was located was only 20 minutes away with 5 minutes on the blue line, so it was easy to go back and forth between meetings, but make sure to pack good shoes and a jacket if you come. While I was there, maintenance came by, so I know that the place is well attended to and kept up in terms of cleanliness and functionality. The bed was comfortable, but the desk chair was a bit wobbly. The outlet was near the desk and was perfect for a laptop. The bedroom door was a little difficult to close, but that was fine. She provided a red notebook with ground rules, like quiet time after 10PM (especially in the common areas), and instructions for how to get to the CTA blue line. That was a little hard for me because my flight was delayed so I ended up arriving in Chicago after 10PM and tried to be as quiet as possible but with the thin walls, I'm not sure how well I did, and also it was Halloween weekend, so the main event and another event at my conference ended at midnight. Someone who stayed previously said it was okay to finish the milk because that person is an environmentalist and didn't like waste even though the notebook mentioned you can use everything but the food left there previously. The only thing though is that there was hardwood flooring, so if anyone who wishes to stay is Muslim, I'd highly recommend bringing a thick and sturdy prayer rug so you don't hurt your knees.