Heather was a phenomenal host for an even more phenomenal apartment. I was so appreciative of how attentive she was for our questions and even staying up late to ensure we got settled into the apartment when our flight was delayed until 2am. If you're visiting Chicago, this apartment is in the PRIME location. The house is safe, comfortable and has everything you can possibly need (or forgot). Heather provided so many additional details that made it clear she is so thoughtful about making this airbnb feel like a home. My family will definitely be staying at this airbnb again the next time we are in Chicago!