I felt as comfortable as if I was staying with family! They have 2 adorable dogs and a friendly cat. The cat quickly became my companion. I would not recommend this place if you do not like cats and dogs. At check-in, I met Shannon and some of her family. I feel like I made friends, and we talk a lot. We did talk a lot, but there wasn't the pressure to hang out.
The amenities exceeded my expectations, and she gave me a tour of the house. She explained everything including all free/paid amenities and everything that was included in what I paid.
My boyfriend and I booked with them kind of at the last minute, and they were quickly responsive. They were also super helpful when I had technical difficulties with booking on the site.