Trevor was wonderful he told me the house was ready for us and gave me the instructions to get in and was quick with a response when I had difficulty getting in the house. I love the welcome letter gave all instructions for what we would need to know during our stay and there was even some extra drinks in the fridge that he said to feel free to help ourselves. There was enough space for everyone and it was roomy and comfortable the description was right on for the house and I would definitely visit again and recommend this place to anyone wanted to come to Chicago.