Members from my family visited Chicago from the East Coast and some stayed here. Michael was away for trip's duration and ensured that I had directions to people nearby, who welcomed my group, ensured we knew the details of the neighborhood and place. Michael made the place itself very welcoming - including having the necessities stocked (linens, wifi), and also some extra amenities including kitchen tools, water cooler, stocked pantry, and in-tune piano. The entire space was roomy yet elegant, and the sleeping spaces - below the main floor - were convenient for the mobility-impaired in my group. The folks in my group thoroughly enjoyed their stay. Would recommend unconditionally.