Denise and Nathan are swift in their responses once we booked the accommodation :) Also, they provided information on the area, and were clear with their instructions on the place. The studio was extremely cosy and neat, and stocked with shower necessities, snacks and entertainment :) We were pleasantly surprised and definitely enjoyed our stay at the studio. Also, the train station to get to downtown Chicago was a convenient short walk from the studio :) Ah yes, there might be some noises from the roads and upstairs, but it was all right. We enjoyed our stay, and will definitely come back again if we visit Chicago! :)