Ben & Sam’s place looked exactly as the picture. Extremely clean, very close to the airport and to McCormick Place where we attended a convention. We were able to check in early. Ben communicated often and was very helpful about tips regarding places to go to eat and drink. The place had everything you need. He even has bottled water and flavored sparkling water in the fridge for guests to drink. So thoughtful! Occasionally you would hear footsteps from above but it never bothered us at night. I’m glad I found Ben & Sam’s place!