After leaving a HORRIBLE VRBO rental, Julie Ann and her team, welcomed my family to her rental on the same day with no problems. Everything was thoughtfully prepared and cleaned. Julie Ann communicated vigorously with us to make sure we were satisfied with the residence. There were amenities that usually are not included. We felt safe and secure at the property. After coming from an unclean, poorly managed, seemingly unworthy of the money asked for the location, it was a breath of FRESH AIR dealing with Julie Ann and her incredible team.