Samuel was AWESOME. We were so grateful for how responsive and accommodating he was. We were traveling with a toddler and a 10 month old and Samuel was quick to offer us a fan for the baby's room and a pack n' play! The unit was decorated SO BEAUTIFULLY and all the amenities were perfect for our family. We really loved having a full kitchen with good cooking supplies, a dishwasher, and ESPECIALLY loved the washer and dryer. So convenient and someone even folded our laundry one day that was left in the dryer! Everything else about our stay was perfect. We ADORED the master bed...we are thinking of buying a bamboo mattress now! THANK YOU so much for giving us such a comfortable home away from home. We hope to come back again!