Excellent communication. We felt very welcomed and reassured that if there was a problem we had a helpful and reliable contact. The listing description is accurate, in fact, the very clean, wonderful airy and light space, comfortable furniture, well provided kitchen, and overall ambience exceeded the description! The neighborhood is very close to excellent public transportation to and from Midway Airport and into downtown Chicago. It was a pleasure to return from the beautiful downtown to this very peaceful, treelined neighborhood each day! Shopping and restaurants are available nearby; we especially liked the deli 1/2 block away! We had a fabulous weekend and would recommend Michel's flat.