The apartment was lovely - very clean, very well decorated and taken care of. Could not get over the heated floor in the bathroom. The neighborhood is nice - very quiet, very friendly area and easy access to highways. We went to a conference at McCormick Place and it was between 8-12 min away -- super easy. Melissa was a very communicative, accommodating and very sweet host. Everything was crystal clear and she was able to accommodate with some small tiny issues that occurred. Very much enjoyed staying there and would gladly return! A++++