Cynthia was incredibly helpful and communicative. She coordinated with us on our arrival and welcomed us to her home when we got there, and gave us pointers around the neighborhood as well. She even had bananas and muffins for us (thanks Cynthia!) The room was quiet and comfortable with room to hang our clothes and with a private bathroom (and a nice hot shower); the apartment had 2 lovely balconies with lively plants and flowers where we could sit and relax. And Cynthia has such wonderful decor and art that you can't help but be in a great mood when staying with her.