Chantell was very helpful. Never been in the Pilsen neighborhood before. She gave great tips on places to go. The directions she gave to get to her place and how to get in were very easy to follow. Great location, not far from the UC if you ever wanted to go to a bulls or blackhawks game. Train station is a 2 minute walk away. Also, I booked last second and she responded instantly. If you ever need her, she has quick response times. Glad to have stayed at her spot.