The suite is extremely clean and in good shape, it has what I was looking for during my stay in Chicago, which was a simple place to sleep at nights at a good price.
Great location! (easy walk to CTA Orange Line, which takes you to downtown in less than 20 minutes). The neighborhood is quiet and safe, I did not experience any issue.
Ying was always very responsive and helpful, she immediately responded to all my queries and was very flexible with my check in time. She provided very detailed instructions to get into the suite.