An honest rate would be 2.5. It is a tad overpriced but this place definitely has potential if they would prioritize cleanliness. Great location, close to the city, neighborhood felt safe and had an urban charm. The outside is beautiful, minus the drooping fake plants. The inside is beautiful as well, including the narrow stairwell that smells nice and has a beautiful chandelier.
This is an older home in the city that has been updated so set that expectation. It's nice but it is small, windows and heating are old and some of the outlets did not work. There were also soft spots in the floor, and no way to turn up the heat on our own and hosts were apparently out of town.
We had no issues finding or accessing the unit, host was fast to provide instruction for private gate access. It was a tight fit and the gate is hard to maneuver but we were glad to have private parking.
We traveled 7 hours from MO and arrived after 10pm and did not meet the hosts upon arrival for ID check in.
We booked this place because of the "New Spa Bath" and were looking forward to a "spa night" but the bathroom was filthy.
There was dust all over the everything, the mirror was dirty, there was soap scum all over the shower walls, a rusty shower rack with used loufas, and dirty shower curtains with stains and human hair. I ended up cleaning the tub myself and getting the cleaning fee refunded. The kitchen appliances had to be wiped and there was food from other guests in the fridge which didn't seem sanitary. There were also dirty socks in the living room.
Two women were given three towels for the weekend, and could not get more due to hosts being "3 hours away".
There were things pictured in the listing that were NOT in the unit: i.e., a complimentary bottle of wine, toiletries on guest beds, and the computer. We had to find a local liquor store for our wine after we decided to stay.
Make sure that you are satisfied with the unit before bringing in any luggage and report discrepancies immediately. We booked this unit with the expectation of spending majority of our weekend in it because we planned a brunch and spa night but due to uncleanliness of the bathroom we wanted to leave asap. The hosts only solution was to send a cleaner which meant we had to leave, or have someone in the unit cleaning while we were there.
We were told that if we left due to uncleanliness that we would not get a refund for the first night because we had already brought a handful of things in, which they viewed from home security, despite only being there a couple hours and on the phone with Air bnb the most of the time trying to get a refund. We were accused of unpacking our car, but we did not actually fully unload our car or unpack anything due to us wanting to leave almost immediately after arrival.
We were told we were being viewed from home security, thus we did not feel our privacy was respected. We don't know how many times we were watched from home security, and i would hope there are none in the unit itself.
The kitchen was the best part because we could cook our own food but I think I'll be getting a hotel from now on where we don't have to worry about cleanliness and misleading photos.
We also almost had a change in plans and needed to bring our pet, the host was fast to respond and accommodate, however i was told my pup would have to stay locked up in a guest room for the weekend which didn't seem fair to my pet so luckily i was able to make a last minute arrangement and leave him home.
I wish it went smoother, overall it was a good time. I wish I would have read the Hosts responses to reviews prior to booking, their response was rude, just as they were to us when we wanted to leave and they took no accountability for the condition of their unit. They called the guest a "scammer" even though her experience was very similar to ours in regards to cleanliness.