Louis was very nice and responsive. This was also a great location and close to a lot of different neighborhoods in Chicago. I will say that we got charged $100 after Louis said he noticed an additional guest at the property. I wish I would’ve known that we would be charged before booking, as we may have chosen another Airbnb. We also ran out of paper towels, toilet paper, dishwasher pods, and k-cups. All in all, not bad. Just some things to keep in mind!