Rachel is SUPER! My partner and I had a very pleasant stay (for the second time now within the year)! She is extremely accommodating and worked with our schedule. The first time we stayed we were not quite sure of our arrival time because of a late flight into the airport, but she was totally understanding and welcoming when we finally arrived. She had water waiting for us with a pitcher. Awesome!? It's the little things that count really, am I right? The room we stayed in is clean, comfortable, and had a lot of space to place our belongings. The neighborhood is absolutely beautiful and pretty safe at that! You can almost stumble right off the L-train from her place also. What can I say, the place was extremely comfortable, homey, "lived in" but very CLEAN, and convenient to get around town. We will absolutely stay with her in the future if we need a place in Chicago again. She definitely helped make our trips great!! From and couple dogs lovers to another, Thank you again! Dani and Lauren