My husband and I enjoyed Dino's place a lot. We had a really easy time getting anywhere we needed to go by public transportation, including the airport. The apartment may be small but it is larger than a typical hotel room and comes with a nice kitchenette. We were a little confused at check-in, but it was our fault for not reading the instructions properly. Dino responded immediately to us and we had no reason to contact him the rest of the trip. We brought our own towels and sheets but there were clean towels in the closet and a freshly made bed waiting for us when we arrived. Overall Dino's place was very clean and homey and I would definitely recommend it as well as return one day if we visit Chicago again!