Would not recommend. I called in to order food and no one ever picked up. Assuming it was closed after having waited on the line for quite some time, a friend and I just grabbed outdoor food and went into the common area on the ground floor to sit and enjoy our food after a long day of touring the city. A worker came and said no outdoor food was allowed and we could order food there. I told him that we tried calling in and no one ever picked up so he said he would go check in with his manager to see what he could do. My friend and I put our food in the bags and didn’t even begin eating. We were talking amongst ourselves and after a few minutes a female worker comes to our table and very rudely says that we can’t be sitting in the common area. She goes on to say that we have to leave even if we are guests of the Freehand. I found this behavior extremely uncalled for because there were other drunk people singing extremely loud (not that there’s a problem with that) but they wanted to kick us out for sitting?! At this point I had already lost my appetite. This female worker goes on to call a security to ask us to leave the Freehand. At this point the lady had left and we asked the security why she was being so rude after we were waiting to hear back from “the manager” which is what the initial worker that approached us had said. I grabbed my things and called for an Uber because we were asked to leave. My friend approached the female and asked her why she came at us with such an attitude and she responded with, “Well I felt like you guys were the ones with attitude”. It’s funny because she came to our table and didn’t even let us speak?!! How would we be the ones with an attitude????? She went on to say that they had asked us to leave by two people, which is incorrect because the first person said they’d see what they could do. Overall the miscommunication between workers was terrible which led to us being the ones who were treated with such unkind behavior. Definitely never coming back. Poor experience.