Janet answered all of our questions prior to us booking her unit. Once we arrived, she met with us and suggested places to visit in Chicago. Since this was our first visit to Illinois, her suggestions were very useful. We enjoyed her cozy two bedroom unit. Our children had a great time. They had plenty of room to play and Janet was kind enough to provide toys for them to enjoy. Janet also filled the refrigerator w/food & drinks which was very thoughtful. This was our first experience with Airbnb and Janet made it a pleasant experience.