this is an Hotel that publishes the rooms on Airbnb but they do not know how the platform works apparently, they don't have any kind of communication with Airbnb.
We arrived at the hotel and they did not let us enter despite the fact that in our Airbnb app we had everything confirmed, we had left messages 2 days before our arrival with the time and the passengers names on the booking.
The woman at the front desk at night was extremely rude with us.
She don't have any info of the booking on her computer and said to us that we can be trying to scam or do something fraudulent with airbnb...
We arrive at 20:00 and get in to the room arround 22:00
Worst check in experience ever.
The room is much smaller than the photos.