No one checks the Airbnb messages at all. We sent 7 messages beginning five days before we checked in and through our stay… and never heard back from anyone other than automated messages. The place wasn’t cleaned very well either… dishwasher was never run from the previous guest and there were dirty towels hanging around still. Great location in west town but seems like something has happened to management in the last month or so based on other recent reviews compared to before…