Vincent and Sofia were extremely kind and communicative when I had any problems. The locks on the door are a bit old so the key gets stuck but I learned the hang of the lock on the door pretty quickly. Other than that everything was exactly as pictured - the place was in a nice neighbor hood. I had a great time there - and I would stay again . There was a point where the power went out for a few in the middle of the night and some of the lights went out but, someone got on the phone and tried their hardest to help me and ensure my power would be back on ASAP . My power was fine the next morning . I’d recommend this spot if you’re looking for something casual and nice in a nice area.