Nala and Owen was very helpful and communicative before our stay and throughout. We needed an extra blanket and they provided us with one. Any questions we had, they answered. The room was small but was just right for two people especially when all we needed was a place to sleep. There were two events on the nights we were there. They ended around 12am. The noise was bearable especially if you don’t plan on coming back early. We were still able to sleep through it on one of the nights we came back early. Other guests were there but we never ran into them. Everyone kept to themselves. The thermostat was just for our room and living room so no one else had touched it. Although the location was a bit further than we intended, we felt safe given there were other guests around. Our first time in Chicago couldn’t have been any better and we thank Nala and Owen for the hospitality. The price was just right for the space and location. Would highly recommend especially if you want to save money on lodging!