For the most part, this was a great stay and well worth the price for the amenities/location provided. I had an issue with a man entering my women only shared room claiming to have booked it. Thankfully I was able to alert the front desk through this app (amazing communication in a timely manner) and the incident was resolved, and he was relocated to a different room (his key was deactivated and they sent security to ensure I felt safe). Though the issue did occur, they were quick to remedy their mistake and I am grateful for that.