My family and I felt very comfortable in the space as soon as we walked in. There was information on navigating the neighborhood as well as getting us to the el stops. We felt the neighborhood was safe to walk in as we had our two children with us (3 years and 3 months). Our hosts were very attentive to our requests and had thoughtfully put a few items in the fridge for us that first morning. The space was very clean and pleasant. Overall a great first experience with Airbnb! I would highly recommend staying here if you find yourself in Chicago.