I'll start off by saying I never leave reviews, EVER! I feel it important to leave one now - this loft IS very cute and quaint, with great location. As for our stay, I can't say we are very pleased with our experience.
The owners asked what time we'd be arriving and departing the loft and if we'd be using the parking spot that's included. I suppose I can understand these questions being asked as it does differ from a hotel, however, a hotel doesn't ask what time you plan to arrive or leave. Ok fine, not a big deal.
The maid then texts me a few hours prior to check-in time to see what time were arriving. Really?? Isn't that why the check in and out times are established? The owners already asked the day before. Wasn't this info passed onto the cleaning crew?
Get into the room a little after 3, venture out for dinner around 7 and return at 830, someone had left a bag of toilet paper and bathmats. Good thing, there was very little TP when we first arrived. Better late than never, I guess.
At 922 the next morning, we receive a knock at the door. It's maintenance guy asking what time we planned on leaving and that he needed to "fix something". We'd planned to leave around 1030, but after being asked repeatedly when we're arriving, when we were leaving, we wanted to just get the hell out of there. Ended up leaving at 10a, maintenance guy and another guy was WAITING outside and rushed up on us when we were walking out the door. This guy aggressively came up on us and pushed the door open and went in. Now, per instruction, leave the loft and lock the door. We were not instructed a maintenance guy would be coming over.
I sent a message to the owner, she said she told the maintenance guy to not come until after 11.
Our first experience of an Airbnb...a PLUS location at that, I've never felt more rushed in my life and inconvenienced. My goodness.