Texted JP when we arrived to see if we could get in a little early if possible as our flight got in a couple of hours before checkin. Wasn't quite ready yet as I expected might be the case. He offered to take some of our bags off our hands then gave us a few suggestions about where to get breakfast. Very helpful with directions to get there as well a few other spots.
Once we finished exploring a bit, got into the place. It was immaculately cleaned and stocked with coffee, shampoo, towels; even a robe. The garden was a terrific place to chill for a bit before heading out into the rest of the city. All round good experience and better than many hotels you might stay at. Will be back if I'm back in Chicago anytime soon.