Good value for money if visiting Chicago on a "budget" (relative term), and you don't want to be too far from Downtown Chicago. Cabs are relatively cheap, and we had a car so even better we parking was free and it was 10 min drive to the city. The area itself is okay, seems safe, but not much to do there. So don't go there if you want to spend most of your time where you're staying (unless you love Chinese food, because they're right by/in Chinatown which is cool!). Their instructions are very clear, communication is awesome; quick and effective. 100% would recommend to stay in their lovely place.