We left and did not stay due to the following conditions: door was wide open, key was not in a secure location, apartment was not clean, strong odor in bedroom, double bed not queen bed. Chantell appears to let her previous guests check out whenever they want and you as a new guest find the apartment in whatever condition the previous guests left it. We were not able to reach her while she was at work. She did eventually text us if it was ok if she changed the sheets when she got home from work but these accommodations needed major cleaning and disinfecting. She did not respond to our request for a refund and we had to get Airbnb involved. They investigated and offered us a full refund and mentioned that they would be educating Chantell on how to host. Not sure how she managed to receive super host status to begin with!