We were coming from Cleveland and arriving slightly early so we contacted Amy. She promptly responded there was no issue with arriving a little early ( see her notes pertaining to early check-in though.) The storefront Flo was happy to provide us the keys and let us know the entrance is just next to the store. We found free parking on the side street off the main road, may have been a bit lucky to not have to search for an open spot. The apartment is up a few flights of stairs. Apartment is much bigger than we had expected - our dog loved the big area and made herself right at home on the futon/bed. There is just about everything you need there - cleaning supplies, extra towels, toilet paper, kitchen supplies, etc. Convenience was great - so many local restaurants and everything you needed was close by. The location was perfect for us - centrally located and just a short uber/lyft away from pretty much everywhere we wanted to go on our stay. We had an amazing time, our favorite events were Andy's Jazz club & the Field Museum if you are visiting!