This unit was great!!! From the location, which is literally steps from a Target, every type of food you could ask for, and plenty of other stores (Fed EX Kinkos across the street, Tamed Blow Bar for your hair, etc.). It is easily accessible via train, if you decide to take public transportation from airport. Walking distance to a beautiful park that has much activity for children. Although you can hear the children running back and forth, in the upstairs unit, it isn't all night and is relatively quiet considering how much is going on down the street. I absolutely loved staying here. Tom was immediately responsive during our stay. I gave "cleanliness" 4 stars only because upon arrival there were areas that the cleaning company must have not attended to. However, Tom immediately contacted the cleaning company and arranged for them to return and clean the unit again the very next day. I appreciate his responsiveness and attention to this matter. The wifi worked well and it was a perfect space for 3 adults and 1 child. Beds were comfortable, sound machines in each bedroom were perfect (I travel with one always). I would absolutely stay here again when visiting Chicago. Thank you for a great stay!!!