I walked in and was FLOORED! It was definitely perfect! Very clean, not hard to find, location was great. All the essentials and extras you would need, including cleaning supplies and hygiene products. The heater was confusing at first, but we got the hang of it. Response time was quick as well, very helpful! It's about a 20 minute walk to the Red Line, which was nice to see the neighborhood, and super close to Chinatown. Would definitely recommend! Thank you for having us! Oh! And the pup greeted me at one point when I was opening the door to step out to the patio, which was exciting! So sweet!