I was visiting Chicago for the first time and I booked an early flight because it was cheaper, Anita had no problem with me checking in early which was a big convenient for me and my guests. Both Anita and Elise was really quick at responding to my emails, she gave me tips on how to get around. The place was nice and clean, it was also equipped with everything you would need. The location was about 10-20 minutes from everything. Overall, the stay was great and I will be booking this place again when I come back to Chicago.