Clean rooms, friendly staff, nice lounge downstairs, and individual lockers large enough for a tote bag, pair of boots, and to-go size container of food. There was space beneath the lower bunks and at the foot of the bunks to place the suitcases and the seating area with small table top was a plus. Perfect location within 1 minute walk of the CTA subway station (Grand/State). You can also walk to everything in the downtown area with ease.