Cloud9’s team help make my anniversary stay so special, I can’t thank them enough. They were able to pick up flowers for my girlfriend and I and have them set in the kitchen for when we arrived. The communication and hospitality we received was tremendous. The unit itself is completely as advertised, the natural light coming in keeps it lively during the day, and the balcony is a perfect place to start or end the day. Appreciative, grateful, and excited for our next stay with Cloud9. :)