It's not the best location in terms of the Magnificent Mile, but just a three-minute walk from California station on the Bleu Line, which serves O'Hare and Union Station. Note that the most direct route from the station involves crossing the street at an unmarked point (not an official crosswalk). Be aware that the lock may be difficult. There's also some ongoing construction. Otherwise a very comfortable and cost-effective place to stay. Justine is very friendly but she might have difficulty helping you due to recurring back problems.