First I must state that Emily and Rich are fabulous, and as property managers get 5 stars. Their communication and responsiveness was excellent, could not have been better. I really appreciated them. Unfortunately, there is a disconnect between these two and the less than 5 star amenities of the unit. Thus the 4 stars. The unit lacked some basic essentials in the kitchen. There were no dish towels, no colander, just the barest of dish ware and cook ware. There was only one set of sheets, no replacement set. No side table or table lamps in the living room. A *very* uncomfortable couch. The place was clean and acceptable, but certainly not 5 stars. Again, Emily and Rich are the property managers and really wonderful. I sense that the decision on amenities rests elsewhere.