The owners were very nice. The check in and check out process was non-existent ie there was no extensive checklist of things to do. They allowed us to check in early and leave our luggage after we checked out so we could get more touring in on the last day of our visit. The house was very clean and comfortable. It was a little further away from grocery stores and the train than I expected, but that is only because I did not research it well enough. Uber is an $11 ride to the city and the train is $3 so it is very manageable from a cost perspective. As Matthew points out in his description, they are an active family and if you can't sleep through footsteps above you at 7am it is probably not the best place for you. It is a great value for the Chicago area and gives you a good view of how Chicago's residents really live.