Unfortunately, we had some
communication challenges around check-in. I did not receive check-in info the day prior to my trip, as indicated. On the morning of travel, I reached out requesting check-in details and did not receive it until a couple of hours after the check-in time. I waited at a local coffee shop with my luggage and had to reach out to Airbnb’s help phone number. Ultimately, he responded and I received the necessary info via email. He explained that he was not feeling well so this might have been a one-time incident.