Susan and Rob were AWESOME!! They were very nice and genuine and their pup Mason was the cutest greeter. We arrived a few hours before check in but they graciously let us keep our bags there while we shopped and toured around. The private guest house had a number of amenities which made us feel at home. The neighborhood was very quite and there were a lot of restaurants if we were to eat late at night or go grocery shopping. The AC and heating unit were very useful and the bed was very supportive since I have back issues. It was within walking distance to bus stops (prob around 10 min) and then the train station took about 20 min to get to downtown. Overall, if we ever come back to Chicago, we would definitely stay again!