Nicole and Matt were great at communication. The day we arrived in Chicago, it was extremely cold temperature & they made sure the lockbox wasn't frozen. We appreciated them thinking about that before we arrived. There were easy to follow instructions, lots of space excellent location in Wicker Park, close to everything that area offers.
The only note we would make is the thermostat was a little difficult to operate to ensure it stayed warm enough throughout the night.
Lastly, the assigned parking spot was great!