The apartment was just as described, had beautiful views and was fully stocked with all necessities (hair dryer, kitchen supplies, soap, etc.). The check-in process was easy and they staff was extremely friendly and helpful. The only thing I would caveat to those traveling with pets is that you are NOT able to leave your pet in the apartment while you go out. This is in their T&Cs so they are very clear about their policies so this is not a reflection on them, but I did get a noise complaint while I went to get groceries because my dog barked. Luckily Chicago is a dog friendly city so my pup was able to go most places with me.