Erik is very efficient and timely in his response. The Wow factor!!! He had taken initiative to contact Airbnb to make a refund for the day that we missed our flight as a result of strike in Paris, thus we were checked in late a day. He also offered to fetch my husband from the airport if required.

Personally, i have not met him as i did the booking for my husband, but from the numerous communications we had for the booking, i am very grateful for what he had done. Well, my husband also said he's a great guy too.