Heather’s place felt like a home away from home. My family and I stayed there over Christmas and Heather even had a Christmas tree up with some other decor. We were sad we weren’t going to have a tree so that was a delightful surprise! Heather was kind and approachable when I had to inquire about arriving a day early due to bad weather. The unit has a lot of Chicago character… beautiful hardwood floors and built ins. Heather is also representing Chicago with a lot of her decor! Parking was easy although we usually had to park one block or so away from the unit at night… closer parking was more available during the day. This unit is fully equipped with everything you need! Any toiletry you could possibly need, kitchen is well stocked and had seasonings and cooking items we could use. This is probably the most well stocked Airbnb I’ve ever stayed in. I had some questions during our stay and Heather was very responsive.