a lot of work and thought was put into this unit, from the toiletries and the bedding with all the extra blankets living room is wonderful. the fireplace doesn't work however, and it's noisy all the time because of the heating unit. also we had trouble heating up the living room, we came in the winter time and it was difficult. Christy is very responsive and patient and a great host, she put a lot of effort into the unit and I'm sure she'll take this feedback into consideration.