Where do I even begin? My husband and I were checking into this Airbnb for a month because I am a nurse working in a covid icu and wanted to isolate from the rest of our family as my husband also has to go to the office and job sites everyday. When we checked in we quickly realized what a mess of junk there was throughout the apartment. From a bucket of dirty silverware on the counter, to closets filled with junk. We were there for a month meaning we expected to be able to unpack. There was a large dresser, when I went to unpack I found that every single drawer of the dresser was packed with things, from baby diapers to blankets and old towels. Every towel in the unit was well worn out. After contacting the hosts immediately about the disappointment we felt upon arrival they offered no apology and basically told me to move the dresser stuff somewhere myself. There was also boxes of old food and coffee with no lid and again more junk filling the kitchen cabinets and drawers. I washed every dish myself and cleaned the place. There is also a front bench by the windows in the front of the unit. I once left my
Work bag on the bench and came to find it infested with ants from being next to the window. Spotted multiple spiders in the bathroom and kitchen sink. The unit was not well stocked, there was an empty bottle of laundry detergent, empty bottle of dishsoap, no paper towel. Next issue- this is a street level apartment in an older building, there is an upstairs and you can hear absolutely everything. Don’t plan on sleeping well here because you will listen time the neighbor blasting music and watching tv. Keep in mind that during my entire stay Chicago has been under a stay at home order. After coming back from a 13 hour day at the hospital I found the upstairs neighbors to be having a party. Blasting music l, shouting. I complained to the hosts who were beyond unprofessional and pretty much told me that I was ridiculous for complaining because it was a 730 on a Saturday night. The noise ordinance in chicago right now is 8pm. The host is clearly friends with the upstairs neighbor because after I texted complaining I received a text that was meant for the upstairs neighbor from the host stating “lol from the nurse below.” It then proceeded to continue for another 3 hours without any improvement any improvement until I threatened to file a noise complaint. I have never been so disrespected. I am horrified that a host
Could treat a guest this way. The only
Reason I stuck out the stay till the end was to protect my family. I also received bizarre messages from the host basically saying I had a package but I never received. It turns out it was a box of goodies sent to bring the icu staff at my hospital, disappointed I wasn’t able to share it with them. I encourage everyone not to stay here there are many better options in the city was respectful hosts.