Jason, in my mind, is the perfect AirBnB host. His responses were nearly immediate from the very beginning and he is polite in his responses and got directly to the point (even when I tended to ramble in my questions). He waded through them and clearly told me exactly what to expect in the facility, the prices, the amenities, and the limitations we would experience in the area (due to COVID). He anticipated our needs perfectly. I would definitely do business with Jason in any business he operates. Top notch customer service. We picked this place based on the proximity to my daughter's apartment off Irving Park sorta near Wrigley and her good experience with the downstairs business. Even though my daughter moved downtown to the Loop after we booked, it turned out to be an ideal location from which to explore and visit Chicago. Buses and the L are very short walks away. Once we walked into the place, we were blown away. It was super-spacious, really neatly appointed in a minimalist way, but with everything you would want. That takes a great deal of skill and thought to accomplish, and Jason, the host went all the way on this place. Every odd thing we needed...cocktail glasses, nice dishes, a gas stovetop, makeup remover, awesome record (yes, record) collection which gave us memories from college....the list is endless. He had a diverse clientele in mind when setting up the place, so he somehow made it feel tailored just for us! He made it clear in advertisements and private messages that our selection (the 3rd floor loft) was quite a hike of 3 flights of stairs. And we accepted and enjoyed the challenge for a 40th anniversary present to each other. We climbed it, so can you! The apartment was amazingly quiet, much more so than any of the scores of hotels I've stayed in town. The price was less than every other reasonably nice hotel I've stayed in Chicago, with the bonus of a FULL kitchen and laundry. Both of these treats would save money and packing for the forward-thinking traveler. Our visits to Chicago usually become a tour of as many ethnic restaurants as we can, so we only ate in our BnB a couple of times. We could have cooked any of our normal meals, however, as the kitchen was appointed with everything a good cook would want. The beds were super-clean and the perfect mix of soft top and firm base so our old backs were never sore. The spotless bathroom had a beautifully large step-in shower that was a delight after roaming the city on the upper-80 and 90 degree days we experienced in town. Oh....which reminds me. A third floor loft on a 90 degree day sounds hot??? Not in the BlueBird loft. That air conditioner kept it super cool all day and night, and was not struggling at all. Again, this owner spent the time and money on this building to do it right. We'll be back again, and we now have a new "second home" in Chicago in the BlueBird. Jason's response times say it all...he will get right back to you with answers to the dumbest questions (my forte), and always seemed cheerful and was helpful immediately. The end of COVID times did not allow us to meet face-to-face, but I look forward to that on our next visit over a cold adult beverage downstairs in the Longroom! Book it! You won't regret it.