Ezra goes above and beyond for her guests. If I could rate her 10 stars with communication, I would! I had recently booked her apartment for another employee traveling to Chicago for an Expo at the McCormick Place. The location was perfect. It was easy 20-30 min walk to the convention center or a quick 5 min uber drive.
I had a last minute question about check-in and messaged her around 12-1 AM PT. I did not expect a response right away since it was around 3am CT.
A few minutes later, I receive a reply! And she continued responding to my other questions soon after. To add, she was also nice enough to give Michael (guest traveller) an early check-in, considering his flight landed very early in the morning.
Thank you, Ezra! We plan to book your apartment again around the same time next year!
Communication, Cleanliness, Overall experience, Check in, Location, Value = 10 STARS! ***********