Had a great time staying here. The rooms were clean and had a very nice ambience to them with how they were decorated. The location is perfect if you’re going to Lollapalooza, which is what we stayed for. My only complaints, which are mild, as I would happily stay here again, are that there was no conditioner (shampoo and body wash and towels were provided though), the room we stayed in was a corner apartment that was on the 13th floor and directly in front of the light rail, which is surprisingly loud and extremely squeaky. I’m not bothered by city noise and actually enjoy it quite a bit but I was a bit taken aback by the ear piercing screech of the light rail every 15 minutes or so. With that said I felt like I got used to it by the second night. They also supply a jar of earplugs in one of the rooms if that’s a major concern for you. I also greatly appreciated that they had such a nice TV with a Roku streaming stick. I had to message the host for the code to get inside the room as they didn’t include it in any of the predation emails or messages, so that was a bit inconvenient when we had to wait in the lobby for it, but besides that communication was very clear and excellent between us and the host. There’s also a rooftop lounge and pool, but it was closed the weekend we went because of Lollapalooza so we didn’t get to see it (according to the host this was the first time it has ever happened so it might not happen next year and it should be open any other time of the year). Overall enjoyed our stay and I greatly appreciated that there was a person at the front desk 24/7 as it made me feel much safer in the middle of downtown Chicago. Also, parking is not included but if you use SpotHero you can get a spot very close by. I was able to get a spot directly across the street from the building but the only downside is I wasn’t allowed to take my car out until we checked out (this is called in/out privileges on the SpotHero app, which I was not given). Luckily I didn’t need to though so it wasn’t a problem for me but I wanted to mention it just in case.