Karen was an outstanding host. Great communication and very responsive and accomodating to a couple of requests we had. The unit was great for the 3 of us with very comfortable beds. The kitchen is stocked to allow for cooking and Karen provided frozen waffles and eggs for our first breakfast We were there to go to Cub games. The unit is about a 20 min walk to the ballpark. The area is safe, clean and inviting. We had previously stayed at a different location in the same area and it is great for Cub fans. I cannot give Karen high enough praise for the way she fullfills her role as a host.