Brittany & David were great. We had a slight issue with the check-in instructions but it was cleared up quickly and they even offered to buy us lunch because of the minor inconvenience. The location was great because of it's proximity to the blue line train as well as some great neighborhood restaurants. The apartment was in top shape and very well kept. The neighbors above were a little heavy footed but we were so tired from exploring the city it didn't seem to affect us.