We had a great time at this property. The location is perfect for exploring Chicago as a family. We biked almost everywhere. The apartment was clean and looked exactly like the pictures. The whole process from start to finish was seamless. Communication was excellent, checking in often enough but not too often. All instructions were very clear. This company has managing AirBnBs down to a science in a good way that remains personable. We will actively seek out their properties in the future.