First time in Chicago and this place made us feel right at home. Couldn’t believe the size of it!!
We did had a mishap with the luggage storage. The locks are a bit dodgy and at one point we couldn’t gain access to our belongings. After many tries we finally got it open again. However I messaged the Sonder chat line and they were very responsive and sent someone out to fix the locker for us immediately. They helped us feel very safe. Amazing trip!