Bill and Kathy's space became my haven during a very difficult time. First, it was more like home than any other AirBnB I've been in -- everything had been well-thought-out. Second, communication was excellent -- I got a response almost immediately, every time I reached out. The neighborhood was quiet and I never had anything approaching safety concerns. I had a leak under the kitchen sink on Christmas Eve, and thought it would be hard finding a plumber. Not to worry -- Bill was there in short order and fixed it himself. Way beyond expectation, and the only AirBnB I'll want in Chicago.
Thank you, Bill and Kathy, for creating a safe, welcoming space. Wishing you every good thing.