We arrived late but there was no problem checking in. Chantell gave us very clear instructions! Unfortunately we couldn't meet her because of our crazy schedule but she had made sure we had everything we needed. The room was nice, the apartment is big and the best part was they have a washer and dryer you can use which is essential on a toad trip. And not to forget the great location and plenty of free parking! If I go back to Chicago one day I will definitely stay with her again! Thank you!