The reason for the poor rating was safety, cleaning and overall poor quality for the price . There was no lock on the door to the upstairs and no lock when you leave the main front door so anyone with access to the laundry room has access to the apartment. There was unmarked uneven surfaces from hallway to kitchen and bathroom that tripped me up and dangerous. Overall cleanliness was poor with dirty floors, bugs in bathroom, underwear in night stand, clutter of supplies from previous guests in the bathroom. Couch was so dirty and I did not use. Overall lack of attention to cleaning. The noise from creaky stairs, floors and children was bothersome. It is over a 10 minute walk from orange line in unsavory neighborhood. Between the taxes, cleaning fee, service fee and room rate it was over $200 per night - not worth it.