We love this place because it is absolutely gorgeous and stylish. My wife and I just got married and spent a few days in Chicago and we were glad to stay here for our mini-moon. Communication was also great from the start and it was clean. My only hesitation would be that it's pretty far from downtown around 30 minutes away and the bus in front took long but Uber was very easy and not as expensive as we thought it would be. We're planning to go to Chicago again and we will definitely hit up this place again when we do!