Unfortunately Joe was not there during my stay, so he was not able to guarantee his standards in person.

However, my arrival was not as desired: the apartment was abandoned, I was lucky to get in and it was dirty (sink e.g.). I immediately contacted Joe because I was not happy with the situation. Even though he was on vacation he replied immediately, took care of everything and offered me a full refund incl. travel expenses. Joe was a great host by helping to plan my arrival and was so understanding and sorry when I told him about the situation I faced at my arrival.

Even though I left the apartment, I don't want to leave a completely negative rating. Had a special situation here - don't think that's going to happen again!