We had a lovely stay at this loft in West Loop, Chicago while in town for a family wedding. Even when we ran into a hiccup with the space (small leak), both the property manager and owners were responsive, polite, and resolved the issue quickly. We tried to be accommodating as possible, being airbnb hosts ourselves, but really appreciated a small reimbursement for the trouble.
If you’re looking for a large, appealing space when spending some time in Chicago, I would recommend this place!