The unit is truly great. I am from Chicago and due to an issue at my house my family had to vacate our house for a few days. Heather was very responsive and flexible given our last minute needs. Everything is finished very nice with high end finishes and touches. The kitchen is fully stocked with the necessities to cook for a family too. The beds were all very comfortable as well.check in and check out were very easy too. I highly recommend this to anyone looking for a comfortable, high end place to stay away from tourist crowds. It is also just a short walk to the blue line elevated train to get downtown as needed.