A good & bad review:
We added a night before so we could check in after a 5am flight. Problems started at arrival. The key/fob wasn't in lockbox. Immediately messaged host & called concierge. No answer on first few tries. Finally answered & gave us location of spare lockbox. This process took a while & we were stuck outside in the snow. Unit was a disaster when we walked in. Beds unmade, garbage, dirty dishes/counter/bathroom, wet towels, etc. Connected w/concierge & they sent a cleaner over. She did a good job but we hoped to shower/relax first so that was inconvenient. Host was supposed to reach out w/ directions about retrieving key/fob but never did. He refunded us 1st night & cleaning fee, which was appreciated. Rest of stay was nice. Starbucks & 7/11 close, felt safe, easy uber pick ups, close to downtown. Unit was spacious for 2 couples but we wished there were more amenities & maintenance. Wobbly tables/end tables, no cooking products, not enough coffee, no luggage storage, etc