This air bnb was deplorable! Upon check-in, there were dead flies in the living room. The floors were dusty. The downstairs half-bath/powder room had zero soap in the soap dispenser, the toilet had dust, dirt & hair between the toilet seat & toilet tank. There were large pieces of dust from the vents on the floor if the half-bath. The kitchen counters were dirty with pieces of dried food on them. The sink was filthy with a black substance in the drain. The kitchen window was boarded up which not only prohibits the outside view, but also suggests the area is unsafe.
The utility closet was in disarray with a foul order emanating from it. The refrigerator and freezer were dirty with old food, beverages & condiments in them. There was dried food in both the freezer and refrigerator. The basement was damp and smelled of mildew. There were no useable closets in the basement bedroom, no shelves or racks to hang clothes or unpack items. There was a leak from the toilet in the basement bathroom. Upon notification about the leak, the host instructed us not to use the basement bathroom. The carpeting in the basement corridor was drenched, soaked through so the entire path from the entertainment area to the utility closet was wet. Most of the closets were full of work supplies, jackets and were unusable. The basement stairs were not vacuumed with a lot of lint and trash on them. The basement needed vacuuming as well. All of the bathroom showers were dingy and dirty with droplets of old paint in them. They could could not be used without shower shoes. The shower door of the shower in the Master-bath was dirty with spots on it. All of the tubs were dirty. All of the toilets had dirt, hair & dust between the toilet seats and toilet tanks. The loft bed was broken so this room could not be used. One of the queen beds was an air mattress. The information re: the air mattress was not revealed until the non-refundable cost of the air bnb was paid. An air mattress was not conducive to members in the group with health issues. The location of the air bnb was not revealed until after payment either. This was deceptive and untruth in advertising. There was no washer or dryer in the air bnb and tgere was only one small tv. Most places have laundry rooms equipped with washer and dryer and televisions in the bedrooms and common areas. The air bnb was located in an undesirable area of the city. If the exact location had been revealed prior to booking, I certainly would not have elected to lodge in this establishment. The front of the building is unkempt and full of weeds where the lawn should be. The surrounding areas is empty and desolate. We had to purchase; paper toweling, cleaning supplies, gloves with which to clean and garbage bags. When I requested reimbursement of the cleaning fee, the host offered to provide reimbursement for cleaning supplies after a receipt for
supplies was provided. I was also told by the host the cleaning person was not able to clean the airbnb on a Sunday at the time we would be available for the person to come. It was too late at this point because we were scheduled to check-out the next day and we had already checked into filth. I was told someone would come to clean on the day of check-in and the next morning. However, this never transpired. My family was very disappointed. It was a very unpleasant ordeal and It put a damper on our trip. I do not recommend this establishment at all. It is unacceptable. I am very angry and dissatisfied with the accommodations. This place gets two thumbs down. It was terrible! It should not be listed as an air bnb.
J. Coleman