The room was just as described with a great location near to many restaurants and parks. Hot water worked great, there were clean towels and access to bottled water - Chicago water contains a large amount of lead I’ve heard. If you need a flexible check in (because your flight is delayed 4 hours) might not be the best pick. There is no self check in option. I feel bad because we were a little loud. my sister who stayed is a veteran that lost hearing in one ear and she was playing some videos loudly on her phone fairly late (she came from the west coast so there was a significant time difference). So you must stay quiet after 10-11 no videos or tv sounds.