I'd give it TEN stars if I could. Communication with Brittney was AMAZING - before I booked it, as check-in approached, AND during the stay. I was not able to attend this trip but my daughter and her friends stayed here and said it was "perfect". They were in town for a concert and appreciated the short drive to United Center, but also the ease of getting downtown for sightseeing/shopping. They slept well and felt comfortable and at home while hanging out here. This was my daughter's first visit to the Windy City and she LOVED it. THANK YOU, Brittney, for sharing your lovely space with her and putting this mother's worries at ease!