--Don't make this your first choice! It's a busy, vibrant neighborhood (i.e., loud) but the management company - SONDER - does not understand basic customer service.
1. It's not possible to speak with anyone by phone. You have to use their app or text, and when someone answers, you have to explain your issue all over again. Think cable company.
2. The building's elevator was broken during our entire stay, and the primary stairwell had a broken handrail. They knew about this beforehand but chose not to inform customers so you arrived with your heavy bag and faced 3-5 floors of climbing. And there were a lot of people in the same boat.
3. Room cleaning was merely OK given the high cost. The bathroom was dusty. No spare sheets.
4. The cigar lounge isn't a "slight smell" - when you have to walk past it every day, it's a major stink.
5. When we complained, we were told that "repairs were in progress" - 7 days?
6. Security was inconsistent. The outside public door wasn't always locked (interior doors automatically locked)
7. At no point were we offered the opportunity to book at another property, or even a local hotel. After numerous texts, they offered $50 on our account, which barely covers a meal in the neighborhood. Fortunately, AirBNB intervened and got us a partial refund. Kudos to them for listening!
Bottom line: it's a funky old building and there are some great things in the neighborhood; however, for us, it wasn't worth the $$ to have a kitchen because it was a huge pain to go and get groceries. Delivery services weren't going to climb stairs. Try somewhere else.