The communication was good but the place was unclean which raised a lot of concern especially during the current pandemic. After not being able to check in until 6:15 pm, throughout the rest of our stay we found things such as undergarments in the dryer and food left in the oven and microwave. I would suggest if you stay here to take pictures WITH time stamps of every single thing wrong. For the amount of money spent to stay there and the time wasted on getting the place cleaned and coming to some kind of reasonable resolution was not worth the money AT ALL. Will not be staying here again.