Everything was very clear and easy, communication, arrival, instructions about how everything worked was really easy and comfortable. The lower floor of the house is beautiful, so is the yard/garden. I loved the neighborhood, even though was a bit far from Dowtown Chicago (like 40min bus ride) I didn't care because I came specifically to be with my cousin who lives in Loyola (which is very close) But the neighborhood is really pretty and quiet, the lake is just a 5min walk and that was amazing, I guess that was my favorite part. That and the garden.