Tom is a good host. Available and communicative. It is a great stay for dogs with a yard to run around in. However, I would not recommend this stay. There were many cleanliness issues and overall quality was lacking. The location, while very close to many restaurants, shops, and the train, backed up to the train tracks leading to extremely loud, disruptive noise throughout our stay (I didn’t see this noted anywhere in reviews or listing). I would not stay here again, nor recommend to friends/family.