I’ve had some bad experiences before, but this was definitely not one of them. Abigail was easy to contact, but I didn’t even need to contact her. She sent very detailed instructions ahead of time that were really helpful when we got there. There is a lot of art around the apartment, but it was still very clean. The only issue I had was that the photos made it look like two separate single beds instead of a single with a trundle bed. However, my friend did say it was comfortable. It’s definitely a much better option than a pull out couch, which most of the other Airbnb’s have.