Comfortable, quiet and convenient. Great value. We didn't have any issues, but every time we did communicate with a question, the response from Michelle was immediate and helpful.
We found some wonderful breakfast places in the neighborhood (Flying Saucer and Nellie's) before we headed downtown. Also, there is a fantastic grocery store just a few blocks away, Mariano's on Chicago Avenue between Damen and Hoyne. The kitchen has just about everything you could possibly need, so we did eat a few meals in the apartment.
We probably should have purchased a 3 day CTA pass for $20 when we first took the train, because we found out you can't get transfers on the bus and it would have been more convenient and worth the slight extra cost. However, the first 2 days we ended up walking to the Blue Line train which let us see a bit of the interesting architecture in the neighborhood, then coming home the regular fare let us transfer from the train to the bus. On our last day, we took the 66 bus all the way to Navy Pier.
We had to park our car on the next block up, which wasn't a big deal, and we had to move it because of street cleaning (which we knew because signs were posted the day before). We weren't 100% sure we were parking in non-permit spots, but apparently it was OK because we didn't get any tickets.