Freehand is located in a good area with things to do around, however the actual hostel was a nightmare. I was only there for two nights and those two nights I was placed with people who smoked, drank, super loud and screaming at 7 am, and were very messy. It should be the hostel’s responsibility to make sure no one is smoking at any of these rooms, so the fact they were able to smoke constantly and no alarm went off is concerning. Also one of the ladies mentioned that they didn’t check her ID because she didn’t have it and they let her check in regardless. This was another red flag for me. My safety and comfortability felt unease the entire time. There also isn’t a lounge for guests. The only lounge they have turns into a bar after 4 PM, so one cannot get some space or alone time in these hostels. When I checked out, the front desk just offered their number if I want a discounted rate next time I go. I do not plan on returning if they do not make sure their hostel guests are safe first.