Tone's place and service impressed me. Although the hot water was out briefly for the duration of my stay, there was some food (frozen meals and pop ups) available for us inside, the decor was very plush and homey with beautiful art (I feel the pictures don't do it justice!), the location as a tourist is decent, and it was a quiet neighborhood with good street parking available. Tone came to meet us and give us a tour, paid for breakfast to make up for the hot water being out as well as offering us the service of a place nearby if we desired where we could use hot water, and was very responsive and straightforward via in-app messaging.