This place was great for my husband and another couple. Beatrice sent an email prior to arriving with instructions on how to enter the home. We had no issues. She checked in on us to make sure everything was OK, as well as her Husband. The area was very clean and even had the table set with breakfast bars sitting out for us. neighborhood was very quiet and safe. We will definitely be booking with Beatrice and Joe on future visits to Chicago and will recommend this home to anyone.