This was my first airbnb experience so I wasn't entirely sure what to expect, but Matt and Andjela were fantastic hosts. They were very communicative and created a warm and welcoming experience--it felt almost like I was staying with some family/friends. The apartment itself is nice, location is great just off the north end of the Magnificent Mile. The room was clean and had everything I needed and then some. I'm pretty low maintenance so I didn't have to ask for anything, but I'm sure Matt and Andjela would have had no problem accommodating anything I needed.
Overall, wonderful experience. If I find myself in downtown Chicago again I will definitely be looking for this listing again. As for the price, its not the cheapest, and you can certainly get some crappy hotel for cheaper, but you owe it to yourself to spend a bit more for a quality experience.
My only comment is that the bathroom is a bit of a tight space, and there's not much countertop room to place things like a toothbrush etc. I think most places here will be like that though since space is such a premium commodity in downtown Chicago. In any case, this is made up for with a nice little closet directly behind the sink where you can place all the things you use to get ready in the morning.