Cathy was very easy to work with and very prompt with replies and arrangements. The apartment has been newly renovated and outfitted by the looks of things. Furniture is very comfy, again, not something you find in every setup. It is very conveniently located in a nice neighborhood and near the El, restaurants, etc.. with parking for a car. This is probably the cleanest Airbnb we have ever stayed in which I appreciated. As others have mentioned you can hear the El, but we slept well (great beds and linens) and Cathy does provide white noise machines. The apartment is in the basement, but entry, security and the feel of the apartment are very good, however you did get less light if that is important to you. Northside Chicago Airbnbs are not the easiest to come by. I have stayed in a few hotels on the northside and another apt. I would return to Cathys again without hesitation.