Wendy and Cathy were very attentive since prior to the rental. They always answered all my doubts quickly. About the apartment, this is located a little below street level and is actually quite comfortable. Well decorated, with good utensils and great location. We had a serious incident with the noisy neighbors above, who gave a party of all night, jumping and screaming out loud. But when we notified Wendy / Cathy they both promptly talked to the boys, resolving the case. (We couldn't sleep...)
One very negative point is the existence of a single bathroom. Since we were in 3 guests, we had to wait for each other...
Even with these problems, we liked the place!