Lois and Edwardo responded to emails very quickly and kept in touch throughout our visit. They were not around while we were staying at their place, but they made sure that a family member met us and took great care of us! The house is beautiful and the apartment was perfect for us, a family of 3. We especially appreciated the bagels and coffee! The house is very close to the red line train, making our trips to downtown Chicago pretty easy. We would definitely stay there again.