This was the perfect home-away-from-home for my husband and me for our visit to Chicago! Betsy was always super quick to respond to any questions I had prior to arrival regarding parking, suggestions for restaurants, early check-in, etc. The unit is attached to their personal home, so if you need anything, they're right there! Betsy and her husband greeted us when we arrived, showed us the coded access, and details of the suite. It had everything we needed (even a few snacks!), was clean as a whistle, and the bed was super comfortable. We loved that we could easily walk to all the cute shops on Clark St. - the main street in Andersonville. Parking on their street was easy, usually right in front of their house. The neighborhood is beautiful, with well-kept homes and gardens. We'll definitely stay here again when we return to Chicago!