Tim was great! He was there when we checked in, walked us through the apartment, and he was very easy to talk to when needed. Also, he had some very good recommendations! The apartment was very pretty and clean, in what seemed to be a very nice neighborhood. It was ideal for the 2 nights we stayed! Fresh, clean towels and sheets, coffee cups, games, a nice TV, pretty much anything you would like for a short-term rental and more. I highly recommend it!