Wendy and Matt are great hosts! They were prompt with their responses and made quick contact to ensure that everything was as we expected. The property was also very clean and located in a really cool neighborhood. The main reason for rating a star lower was the noise from the upstairs neighbor. The floors creaked pretty loudly and the nights that we were there the neighbor was walking around until 2 or 3 AM. I don't think there's much Wendy or Matt could do to address this, but it did impact our stay. I would definitely try a different property of Wendy and Matt's in the future!