Highly recommended!!!! We arrived in Chicago at 11:00am and the policy is check in after 3:00 p.m, but Mrs. Bel let us left the luggage in the apartment first and then we can come back and check in. Mrs. Bel was easy to communicate, she responded really quick and she so nice. The apartment is beautiful and clean and Mrs. Bel provided necessarily everything in the house for us. Definitely will book this again if I come back to visit Chicago again!