Caroline has thoughtfully renovated the space which is bright and airy and very good value for the price. All the communal areas are all bright and clean and user-friendly, and the rooms are secure with a combination code required for entry. It is easy to get into downtown Chicago, and easy to move around in general. Caroline is a very responsive host, during our stay Chicago was on curfew for a while, and she kept all tenants informed, and updated all tenants with information as it changed, and was always available for any questions or to resolve any issues. She is definitely one of AirBnB hosts that strives to give her guests the best possible stay experience. She was easy to communicate with and has an holistic approach to running her business.