I select places to stay based upon reviews, and I must say that the other reviewers were not lying. The place was sparkling clean. Towels were laid out for us on each bed. The area was extremely quiet, and coffee, chocolates, and cold bottles of water were nice touches. Giancarlo responded immediately when emailed, and the system used to get in the house was very easy to use. When I come back to Chicago, I will def plan on staying here again!