The location and cleanliness were very good. Unfortunately there were many items broken in the condo which affected our stay (window, microwave handle, air mattress, thermostat, lighting). We only had access to one parking spot vs two. The communication (or lack thereof) was unacceptable. Her first response was timely. The second attempt at contacting her resulted in a reply 12 hours later and then, lastly, we never received a response until after we checked out. We were refunded a small amount due to the above challenges, but we felt it didn't correlate to the stressors of the situation. There were a couple of items in which we declined repair due to not wanting service people in the condo with us, but the remainder of the requests were not addressed, especially the lack of parking in which we had to pay a daily rate in a garage.