Christiana was a wonderful hostess. She met us when we arrived (an hour early!), and took us through the entire apartment, explaining everything. She talked about how how the wifi worked, how to operate the TV, showed us the bathroom, bedrooms, and the kitchen. We asked questions and she answered all with great detail. After we checked out, she was in constant contact with us about our stay. My daughter and I had a great stay in Chicago and were very happy with Christiana's great apartment.