Shannan was amazing during our stay! Essentially the whole basement level is your personal oasis. She made sure we were comfortable and even left us a bottle of wine on our first night, and coffee the next morning. The location is perfect, only about $5-$7 Uber ride to most "touristy" things downtown. Nico (their dog) was adorable, always greeting us when we got in. The bathroom was clean with stocked towels and shampoo. The closet has space to unpack and hang things- and she made her fridge available to store our leftover Chicago deep dish pizza! All in all, Shannan helped make our trip amazing, and gave us wonderful recommendations for bars, and restaurants. We will definitely stay again in the future.