We really enjoyed our time in Chicago. The properties location is fantastic. Good restaurants and bars are close by along with other great tourist attractions. We was however let down by by a number of issues within the property. Although we did get fresh towels and bedding the rest of the place hadn't been cleaned. We encountered bottles, used tissues and other trash from previous guests. There were stains in the kitchen and fluff/debris on the carpets. Many items were dusty and there were alot of cobwebs in the entry lobby and spiders in the corner of in living space. We also found many broken items such as the TV cabinet, outside cabinetry to the fold up bed and the diverter valve in the shower to name a few. These were offered to be rectified during our stay but we didn't want to waste any more of our trip waiting in for contractors and did not feel right leaving all of our possessions unattended and therefore requested the works commence once we check out