Slightly disappointed in this place which I really wanted to love. I have to agree with the other review that said that the communication is impersonal (as it seems you are dealing with an agency rather then an owner). There is absolutely no flexibility with early check in (we wanted to arrive at 2:30 and check in was 3, they were not able to do that) or late check out, even if there is no one coming in the next day. There is no help in storing luggage past check out time. On arrival there was a strong smell in the back room which seemed strange. As we stayed longer I also found bottle caps on the kitchen floor and a hair brush under the bed. It seems as though cleaning was done in a rush and no one thought to check. There was only one roll of toilet paper in the bathroom, and we bought more. A few days later I found some in a mechanical cleaning closet, but I’m not sure as to why this wouldn’t be stocked in the bathroom cabinet. There were four adults staying here and only one head sized mirror in the bathroom, makes it hard for more than one person to get ready at a time. We ended up buying a cheap full sized mirror to help us get ready for $8, I’m not sure why this hasn’t been done already. Again, the wifi only works in the back area of the house and is very hard to get connection in the lounge room and front bedroom. The location is a plus, very safe and lots of great cafes and bars around. The apartment itself is nice and laid out well. I wish that the communication with the host agency had of been better, it felt like you were just another number like at a hotel. I would be hesitant to rent with an agency based air bnb again following this experience.