James is extremely responsive and hospitable. The location is fantastic, walk to dozens of restaurants and clubs yet on a cozy, quiet street. His beds and linens are top shelf. Personally, that can be an issue for me but these beds lived up to the other reviews. Outstanding. Also, James has a keen attention to detail. Lots of extra, unexpected, welcoming amenities. Our trip was very busy and it was so nice to come back to a quiet, clean and comfortable apartment.