Prior to arriving, I had emailed Natalie, Ben's wife, with questions a few times and she quickly got back to me with detailed answers. Ben happened to be outside when we arrived. He introduced himself and offered to give us a tour of the apartment. Our weekend stay was for 2 couples celebrating a birthday, and we found a very kind note and thoughtful gift awaiting us on the table. The space was just as pictured and very clean. I appreciated all the little personal, touches sprinkles throughout the apartment (umbrellas, snacks, first aid kit, coffee beans and grinder, etc). It just made our stay that much better! We loved it!