For a non-Superhost, this one met a lot of my personal criteria. Everything in the bedroom, including the baseboards, was very clean. Little extras, like kleenex, a mirror, a side table, trashcan, and a fairly creative set of options (using a portable garment rack) to store your belongings. Ferdousi clearly cares a lot about her guests and meets them personally to show them towels, kitchen (including filtered water) and see to any needs. She was also quite gracious and allowed me to drop off my suitcase before checkin. The highlight here is location, location, location. Steps from the Red Line L train, blocks from the Brown and Purple Line L trains, just north of the Chicago downtown "loop" this place was perfect for my needs. Noisy during the day it quiets down a good bit at night and the neighborhood felt very safe for walking at all hours. A wide choice of neat restaurants nearby. The bed was super-firm which I really like but those who enjoy a soft bed may not care for it. On a quirky note the HVAC seems to be programmed for the building, not the apartment, so open windows (in December) helped mitigate the blasting heat and create balance. The only real downside for me was no lock on the bedroom door. I would not hesitate to book this space again.