Ben and Sam's place was excellent. They are very quick to respond to messages with answers to any questions you may have. The place was easily accessible and spotless. The couple had tea, water, and snacks ready for us when we arrived. Along with other useful amenities such as kitchen supplies (microwave, coffee maker, mini fridge, etc.) and bathroom supplies (hair dryer, toothbrushes, deodorant, lotion, hair products, etc.) The place is in a good location, only about a 20 minute walk from the CTA. Even if you don't feel like walking, ubers to and from the city were never expensive. It also made it that much better for us that the location was safe. The couple had their phone numbers listed on the wall along with a binder full of information. The place looked exactly like the pictures, we were very satisfied. Overall, i can say that the couple was without a doubt very accommodating and made our stay in Chicago pleasant and welcoming.