It's unfortunate that my stay at Michael's loft with my partner was so poor because the location of the loft is perfect for exploring downtown Chicago and the idea of a loft suite in a shared apartment is cute. However, the apartment is dirty and when we arrived to check in on the Saturday morning, there was another couple in the loft that we had rented. We were supposed to check-in Friday night, but due to a flight cancellation, were not able to arrive until Saturday morning. Michael said that that would be fine, since there is a lock box; however, when we arrived the loft was being used by other people.
There were dirty dishes in the kitchen and the rugs probably have never been washed.
When I asked Michael for a refund for the first night, he called me cheap. Fortunately, AirBnb was there to resolve the case and refunded the first night.
I am a frequent user of AirBnb properties, and this is the first poor experience.
Very unfortunate.