Both hosts were very gracious and responsive, allowed early check in when our flights plans changed, and brought us extra sheets to use on the pull out couch when we requested them. The place was perfect for us, as we only needed a comfortable place to sleep at night. I would say it would be a little bit small for the 5 people they advertise as it sleeping; but maybe that is just because of the amount of space I’m “used” to. I felt we were at “max” with 3 adults as the bedrooms are small. A little further away from McCormmick place than I would have liked (the reason I was in town for the weekend) but overall very pleased with our stay.