This is the 1st stay we have not given 5 stars at an AirBnb and we have stayed at quite a few. We are also Super Hosts so we know what we do to earn that status. We left 2 days into our 7 day stay because this listing did not work for us. We believe that it could work well for many people and much less so for others. To be fair to our hosts we did not communicate our distress before prematurely checking out. We did not do so because the list of corrections we recommend are/were too ample for them to accommodate quickly. We were there for the birth of our 1st grandchild and hoped to be able to support the parents by cooking meals while their kitchen was being remodeled, but the kitchen here was inadequate by far. Furthermore, the hosts failure to attend to these issues, which to us were obvious, implied a kind of indifference to guests' comfort that suggested they would have to scramble to address them. Some of the issues are cosmetic. Some are functional. Some relate to what seemed like a misrepresentation of the listing relative to the commentary and photos in the posting.
The Cosmetic: One sofa has torn upholstery on both arms. This is not visible in the posting due to a blanket being placed over one of the arms. The grout around the perimeter of the bathtub is blackened. It has obviously been cleaned but the impression is nonetheless unsavory for bathing/showering.
The Functional: The shower head appeared to be damaged so that water sprayed out before reaching the shower head. Perhaps that is why the grout was black with what appeared to be mildew. The exhaust fan also needed replacing and was unusable. We had to wash some dirty dishes before using them.There were only 3 small pots, none with lids and all teflon coated. There were only 2 small skillets, also teflon coated, one quite scratched, both dirty with cooking residue and no lids. The metal colander had pasta water residue clinging to it and even a small piece of cooked pasta. There was no dish brush, only one sponge. The "dish towel" was a small microfiber cloth typically used for dusting. There was no washing machine detergent although that is shown in the listing photo. While the sheets were clean there were stains on the bottom sheet. This might be impossible to avoid so in isolation of the other concerns we might not even mention this.
The inconsistencies between the photos and the listing: The torn upholstery mentioned above, no laundry detergent mentioned above and only 1 Keurig coffee pod despite the photo showing the bin full and stating that they are "complementary." This was not a problem for us as we bring our own coffee. However, it spoke to the sense we had that these hosts could do a lot more, again, that to us was obvious, to make their Airbnb more respectful of their guests. To end on a positive note: The place was clean. It felt safe. And for people who want to sleep 4 -6 and will spend little time in the Airbnb with no need for cooking it could be perfect! We loved their choice of books and their WiFi password which should you stay there you will recognize is pitch perfect!