Siow is a super host, and she goes above and beyond to make sure an issue is addressed and resolved. The apartment is neat and clean with a big backyard and a kitchen with most of the modern appliances. It is a spacious apartment with everything exactly the same or better as it is listed on the site. There was no AC at the apartment as it was described in the listing. But, when we requested, she installed one the same day. I will definitely stay at this place on my every visit to Chicago!!