Cathy's Lakeview stay was very pleasant, and very clean. The check in process was smooth and cathy provided very clear instructions on how to access the unit, and how to conveniently get in and out after the initial check in. The stay is in a nice area very close to a train line and not far from attractions. Cathy was always very quick to respond and very helpful with questions throughout the entire stay. The unit had everything we needed and was perfect for our short trip. Would recommend