Cathy and Richard were wonderful. Richard was out of town when we arrived but communicated constantly by text and Cathy met us at the door. The only thing we asked during our stay was if they had a blow dryer since I did not bring one to keep luggage light. Cathy promptly insisted on giving me hers and they promised they would buy one for the apartment as soon as possible. The kitchen was stocked with coffee, tea, juice, milk, butter, eggs, bread, cheese, jelly. We were all set in the morning before we had a chance to get out to the store. Very nice touch. We really enjoyed our quiet stay and will definitely stay there when we are in Chicago.