The condo was perfect for our family (including a 10 and 6 year old). Nice space and it was immaculately clean. Decent location but just a short walk to get the the Blue line to get to downtown Chicago, so access to downtown was very easy. The rooftop patio is absolutely great and private. It is your own space.
Ross and Erin were very helpful, responsive and very easy to work worth - I even screwed up and accidentally took a key when we left and they were very understanding and good to work when I had to overnight the key back (We had to take our daughter to an Urgent Care for an ear infection and Ross even checked in to see how she was doing and ask if we needed anything, which was super nice). Unfortunately, I did get a parking ticket being on one of the side streets, but that was my fault for not realizing you needed a permit on the side streets but not on Augusta Blvd. All in all, a great place to stay if you're visiting Chicago.