Myself and 3 others rented Jay and Elisa's apartment for 3 nights this past week. Jay and Elisa were fabulous hosts and made the experience very easy and enjoyable for us. Just prior to our arrival, Jay realized there was a problem with the toilet; he had someone come in and fix it within a matter of hours while we were out grabbing a bite to eat. Chicago is a great city, and I would most defiantly recommend Jay and Elisa's loft!