Pros: The apartment is gorgeous. Very well designed, well decorated, and quite spacious. It is incredibly quiet considering it is located in a busy bustling neighborhood. Troy left a variety of complimentary treats and had the space festively decorated for the holidays which we greatly appreciated. Cons: We did not stay in the same apartment as in the listing. We stayed in GF and not GR. Not a big deal but definitely a difference. We had a hard time getting in touch with Troy at check-in. The listing stated that check-in was via a lock box but we never received a code and couldn’t get in touch with Troy until we called AirBnB support. Luckily we didn’t have to wait too long. Troy was able to unlock the place and leave the key. Upon entry, we noticed several things that were off: no toilet paper, no trash bags, no hand towels, no entry rug inside to sop up the snow. The trash was full, food was left in the microwave from previous guests, and dust/hair in drawers and shelves.