*be warned* this is NOT a personal host. This is a corporation, and communicating with the "host" is impossible. When we arrived, there was no key in the lock box. It took over an hour of communicating with "Zencity" to be able to find the correct key. The people I communicated with knew nothing about the location, house, key, check in process, etc. There is not someone nearby available to help you if you run into any issues. If you couldn't find a key to a hotel, there is someone immediately available to get you into a room. Not so with this AIrBNB, my grandparents sat out in the cold for over an hour trying to get in. The unit itself is sparse / fine. The communication is awful, you will only get canned responses from a call center. Would not recommend.