Disappointed. I booked this place because it was one of the few places with a bathtub for my wife on vday. The tub did not have a stopper I contacted the owner initially she said she couldn’t bring one over until the morning then she made another apartment in the building bring one over for me which did not fit the tub so i was still unable to use the bathtub during my stay.
I found out the hard way that one bed was actually broken. Rolled out the bed in the morning and it collapsed. I lifted it off the floor and noticed that a repair attempt was made but was missing parts. Luckily there was a second room with a working bed.
She also notified me that a maintenance person would come over to do some work on the thermostat between the hours of 10am-1p. I asked her if she could cancel so it wouldn’t disturbed my quality time with my wife. She agreed. Hours later noticed the maintenance guy inside of the vents working and flashing lights and making lots of noise.
She did offer me a full refund if i wanted to leave but given that it was vday there wasn’t many options left to book another place last minute. She was a quick reply for most issues but a lot of those issues ruined my weekend and we had to try to make the best of it.