The apartment was modest-sized but very comfortable, and the location could not have been better -- two blocks off Michigan Avenue, at the edge of River North, steps away from the city's best restaurants and shopping, not to mention great public transit. Oak St. and Ohio St. beaches were both within walking distance. For me, the other fantastic feature was a beautifully landscaped pool area with dedicated lap lanes, open 6 a.m. to 1 a.m. Multiple guests are allowed with no charge. The building is mostly inhabited by millennials, but everyone was pleasant and there were no noise issues. Parking involved an extra charge ($250) and had to be found separately; Andrea was helpful in passing on ads. Though I never met Andrea, she was very responsive via email and phone. At my request, she added a desk to the furnishings; she also tried to help me upgrade the TV service (it proved too difficult in the end). The lock was not working properly, and at one point I was locked out and had to get a locksmith. Andrea was sympathetic and reimbursed the charge.