We didn't meet Ryan, but he sent us clear instructions on how to get in the house, and how to get to our room once we were inside. In our room, and in several places around the house, he had left clear, illustrated information about the house. There were small faux fires going in several decorative fireplaces around the house, and the lights were on in the common spaces to make the house feel really homey. We got in later than we anticipated (about 9:30 on a Sunday night), so the house was quiet, but we were really comfortable looking around and waiting for our pizza to be delivered.