It was my first time using Air bnb, and I was a bit nervous but everything turned out okay. My boyfriend and I pulled up to the neighborhood and according to other reviews we weren't the only guests that were nervous, but after warming up to Pilsen it got easier to walk around without worrying, even at night. We were then greeted by Matt, who was very welcoming to say the least, the corridor of the building is a bit unsettling but once in the apartment everything was okay. If you are looking to stay close to the city & away from the "rough" parts of town I highly recommend staying here, especially for college students. It's a 5 minute walk to the pink line that can take you anywhere & about a 10 minute train ride to the loop. Everything was clean and it was apparent that Matt cares about his guests and making them feel comfortable.