We had a great time here! Tracy was easy to work with. Check in and out we’re a breeze. The neighbors in the building were friendly and even played music for us. We did not know what to expect in Chicago as far as neighborhoods so and we felt fine here. My only thought would be to ask what kitchen supplies are available if you plan to cook. I did not do that and so we were not able to cook much while there. I did let Tracy know so that she was aware and I’m sure it will be better for the next person. It was easy to get to the ball games and anywhere else we went Thank you Tracy!!