The location is great, close enough to the L train (~20-25mins to downtown), but far enough from busy streets. It is also within walking distance to a lot of restaurants (Belgian, Swedish, Vietnamese, etc) so on a cold winter’s day that is a relief that one does not need to travel far to get good food. The neighborhood is very safe and quiet.
Eileen is very accommodating and very quick to respond to our questions and requests. They have an adorable dog who greets you when you come in.
Entrance is private and user-friendly.
Room is upstairs (there are 3 flights of stairs) but it was not an issue to climb, really...and we had pretty heavy luggages. There is a Nest temperature controller which is also user-friendly. Bed was big and more than enough blankets and soft pillows for two people. There are 2 nooks in the room for reading or just sitting down. Plenty of closet and drawer space, too.
Microwave and small fridge work well, as does the coffee machine. Bathroom is clean and the bath tub is deeeeeep (even though we never got to use it due to our busy itinerary), there are handrails to help pull you up if you need extra help.