Overall, I was very disappointed in my stay here and would not stay again unless some things were improved.
I’ll say the good things first: Zencity’s communication & customer service was great. They got back to texts in about 30 minutes every time. Also, this is (or at least could be) a beautiful apartment & location. It is right along the L train which is great for access to the city but does cause some noise and people waiting for the train can see right in the windows so there’s also it’s no privacy. (Shades that open from the bottom would be nice so you can still see the horizon but block commuters’ view.)
That said, there’s A LOT to improve at this location. It seems like it hasn’t really been up kept and really needs some love to make it better. FOR EXAMPLE:
- there was mold growing visibly on the bathroom ceiling
-both bedside lamps were very broken and not very useable
-half the light bulbs burnt out
- there was hair on the floor upon arrival (very gross!)
- the throw rug under the bed was very grimy
-the garbage was broken
-not much privacy from L commuters
-and the kitchen sink kept backing up.
Honestly, I expected more from Zencity and was disappointed. It ended being a good stay but could have been far better. I hope things can be improved and to stay again if so. It is a beautiful location and I think Zencity has the potential to do better.