This was my first stay at an Airbnb. I'd always been nervous about relying on "just another schmo" for my accommodations, knowing any issues could ruin my vacation. My experience with this stay completely changed my mindset.
The host was /fantastic/ at communication - both thorough and responsive. Every instruction (parking, check-in, etc.) was clear and detailed. The property was immaculate. So many little things I didn't expect -- all switches clearly labeled, some bottled water and snacks, a cupboard stocked with board & card games.
Literally the only thing that wasn't great was that there was no Kleenex. I'm sure if I would have messaged the host he would have brought some.
I would love to say that this stay was horrible and nobody should ever reserve this property... but that would only be so I could selfishly keep its schedule open for the next time we visit Chicago. :-)
But I'm not /that/ big a jerk... so I'll give an honest review of five stars. Deserves six though.