Robert was amazing. Great knowledge about the city and more than happy to point you in the right direction. He was very accommodating and helpful in all scenarios. My only issue was I didn't read the description of the place well enough and there was no actual bed in the place. There was a futon, a pull-out love seat, and a cot. It is a great place for a weekend or for singles. But a month long stay on a futon was too much for my wife and I. More my fault than Robert's.