From the very start, Michael was very responsive and accommodating. The place looks exactly like the pictures. It was very clean and so cute. The neighborhood was so nice as well. I never felt unsafe. There were restaurants and shops in walking distance. It was about a $12 w/tip Lyft ride to downtown. But we calculated for our family of 3, it would have been a similar price if we took the subway/bus.
The one thing I appreciate is how accommodating Michael was. He checked in with our family often and provided many suggestions on sights. I told him that I loved the 8 oz glasses at the house. It had these cute Chicago attractions on them. I just thought those would be a great souvenir and he offered to go to the place he bought them. If they had those glasses, he offered to get them and ship them to me. Now that is very very nice and I appreciate that he offered to do that. It's such customer service when he really doesn't have to provide this type of service. It just goes to show what a nice person he is. Thank you Michael! Our family enjoyed your home!