Communication was not so good, we were not told that the side door of the building did not open with the code, the GPS took us to the side of the building it was very cold with children and the replies to the messages took a long time to arrive, better explanations about the parking was not given, an APP was given to us to look for, we discovered that next to the main door there were parking that could’ve but was not mentioned, the bath tub was clogged 10 people were in that Airbnb and there was only one bathroom, we had to resort to the bathrooms in the main lobby but we had to first find them, the mattresses were not comfortable.