Off to a rough start with this rental. Upon arrival, which was 3hrs after posted check in, the house had not been cleaned from the previous tenants. Towels, cups, Kleenex, thrown about the place. The downstairs toilet seat was missing. My friends had drove over 8 hrs to only have to wait 2 hrs outside, in the evening, while the place was properly cleaned. The concierge-third party that the opener contracts for cleaning was prompt and apologetic but it was a very disappointing arrival to say the least. Especially considering we gave them an extra 3 hrs to prepare the home. The ice machine was broken and the room where the washing machine lives was cluttered with mess and smelled. The house served its purpose for us to stay but the pics on the site are a bit misleading. I would suggest some serious upkeep to this unit if the owners plan to rent again.