I am writing this review with a grain of salt as the duplex unit overall was very nice, however, I must say that I was disappointed overall with a few things. I preface my comments with I am a single female traveling alone and had an over all uneasiness which was only heightened during my stay. That being said, here are some items that I was unhappy with:
- parking garage entrance located in the ally. Under the train and key in code needed to access. This in and of itself was my biggest issue as I was not informed until the day of that it was situated this way and was genuinely afraid to go out and come back at nighttime, so had to have my niece follow me and make sure that I got in okay. I noticed there was permit parking stickers that ALL residents have the ability to get or share with guests and would allow me to park in the front of the building. When requested this, the host said pretty much No and there is a garage. I explained my situation of being a single female and aware of the crime in the city at an all time high, but this fell on deaf ears. Not very accommodating or empathetic.
- Lack of hot water to shower. When notified host, I was told this is common when multiple people shower. When I had to remind host that I was there alone (we just had the alley parking text convo), he wanted me to check the hot water heater and told me where to try and find it. Ummm, this is not my home, I am not a handyman and I shouldn’t have to try and figure out what’s not working in the unit when I’ve paid a pretty penny to stay there.
- Due to all the time I would have to be spending in the unit (afraid to go out and come back late), I thought I would watch tv. Denied. Remote did not work and when I opened the back for the batteries, the battery acid was all over. Like any good guest would do. I informed the host. I just heard back…2 days later.
Needless to say and I reiterate, the unit was fine and in good shape overall, the neighborhood itself is okay, however, the issues with parking, unwillingness to accommodate guests that are staying for an extended amount of time (I was there a week), and lack of resolve did not leave a good impression for me and I most likely will not rebook this property.