The cleanliness of this place was absolutely awful. This is like staying at a college dorm. Your AC unit was not functional, you suggested the window opening but then spiders crawled into the room. The bed was squeaky and uncomfortable. The towels provided were dirty. The toilet overflowed onto the floor and everywhere, and I cleaned it up myself. I asked you to call a plumber and you did not.
Your other patron threw rocks at the window at 4am as well as left the kitchen dirty. There is cat hair on every surface inside the room.
Do not stay here unless you are okay with a hostel living situation.