Communication is friendly and often. Location is near the blue line. The place is overall an older building so don’t expect a perfectly new place where every nook and cranny is dust or mark-free. It’s clean and tidy but not new. Sheets are soft. Provided different types of pillows. Temperature is adjustable for winter and comfortable. Self-check in was easy. Need to climb some stairs to get to the second floor. First floor is occupied residence so they designate quiet hours from 10pm to 8am (if my memory is correct).