Not only was Shaun’s place disgustingly unclean, but he also was an absolutely terrible host with addressing the issue. Completely unprofessional, and his place very, very unsanitary, which is a COVID risk.
We booked his place for 2 nights but stayed for only 1. We had to leave early and had to book a hotel because the sheets were DISGUSTING. We came in late to check in so we just laid down without checking underneath the bed spread first. When we woke up in the morning, both my guest and I were absolutely COVERED in long, blonde hair. I woke up with several in my MOUTH and we both had hairs stuck all over our bodies. We both have short, black hair. I vomited after realizing that I had someone else’s DNA in my mouth. As soon as we saw this, we jumped out of the bed and naturally, wanted to take a shower. Unfortunately, we would not because the water on the tub did not drain, as though it was stopped up badly. We have photo and video proof of BOTH issues.
I messaged Shaun as soon as we saw these issues, and he apologized and said that he was going to “contact his cleaning team” because this shouldn’t have happened. We let him know that we were leaving and that we request a refund. He agreed and stated that he will give us “100% refund” through the Air BNB messaging.
Unfortunately, he called us shortly after, and tried to scam us. He insisted on offering our refund through “Cash App” INSTEAD of going through Air bnb, and begged us not to leave a review to reveal this situation. He proposed that he was going to “Cash App” us a portion of our refund, but he would ONLY send us the rest if we sent him a screenshot of us writing to Airbnb to let them know that my issue was “resolved” (without it actually being resolved?!). When trying to speak with him in a civil way about this matter to let him know that we were VERY uncomfortable with this, he begun to get ANGRY and began YELLING over the phone, became THREATENING, and actually arguing with my boyfriend because we wouldn’t oblige!!!!
At that point we ended the conversation and he called my phone back to back, a total of 4 times. We did not answer. We then went through Air Bnb for our resolution. We had to jump through hoops to finally get our resolution because he was not cooperative, and blatantly lied and said that he never said he was going to refund us. Thankfully, we document everything and we had PROOF!!!
I give Shaun’s stay 0 stars and his professionalism is embarrassing for this platform. have rented from Air bnb for years, and staying at Shaun’s place was by far the worst experience that I’ve ever had in my life.