Michael is very easy to communicate with. Check-in was extremely smooth and he even allowed me to arrive a bit earlier than 3p. I was expecting a much smaller space before entering this 3-level townhouse! I was surprised that neighbors on the block/in the area were very friendly and spoke when passing by. Bronzeville is a central area; there are groceries stores only blocks away, a church, eateries, and this space is close to the lake. I definitely recommend booking with Michael if you are seeking a clean, peaceful, spacious space to stay. Michael demonstrates integrity in dealing with all guests, regardless of color, income, or background. Guests are very respectful. You hardly ever see them. Great stay!