I’ve stayed at many Airbnbs and this one was the worst. To start the place was freezing. After checking the windows half of them weren’t even in place properly and air just poured in. Mind you this was during the winter storm. After reaching out they told me to just turn the air up higher. This literally did nothing but make the bedrooms super hot and the common areas still freezing. Second the couch is absolutely horrible. It does not look at all like the picture. We had to make shift pillows and blankets to make it remotely comfortable. Then our oven barely worked which made cooking pretty impossible. Which we had plans to eat Christmas dinner at the Airbnb. I reached out that morning and didn’t get a response til around 7p. On our second to last day we went to wash our clothes and only find out the dryer was broken.
Communication was HORRIBLE. I got a different person every time I reached out and they never could give me a helpful response.