This trip was actually my first experience using Airbnb, and it worked out perfectly! Tatiana & Roupen's apartment is ideally located in the heart of Chicago, close to many restaurants, the shops on the Magnificent Mile, transportation, etc. We were able to walk almost everywhere, yet the apartment is quiet and comfortable, definitely felt like a home away from home. Tatiana was a gracious host, provided timely communications and answered any questions we had before the trip. She was also extremely accommodating, meeting us for check in at our requested time (the middle of the day) and allowing us to check out late. When we arrived, we were pleasantly surprised to find that she had stocked the apartment with not only all of the basic necessities, but also fresh fruit, cheese, crackers, juice, etc. (There was enough food in the fridge for the four of us to have omelets for breakfast!) We only stayed two nights, but on the first morning Tatiana sent a nice text message, just to make sure that we had everything we need, and to see if we had any questions. She even acted as our concierge, making dinner reservations for us - - - definitely above and beyond the call of duty!