Joan was a wonderful host. Unfortunate for our family that disrespectful and disruptive guests ruined any chance of restful sleep several nights while partying and playing beer pong all night long, even until 2-3 am. We could hear everything from Travis (1st floor guest?) and his crew while we tried to sleep in 2nd floor unit. I wish Airbnb could ban them for a few years until they mature a bit. Joan responded within minutes each time, calling them on several occasions. She's the best host yet. It's a shame, since her 2nd floor unit was spacious and extremely clean. Our kitchen well stocked with all the essentials. One drawback is the the wooden floors creaking with every step, felt guilty walking around. The location close to Lakeshore Drive was great for beautiful morning walks to Montrose Beach. Wonderful to have a dedicated parking spot. Self check in easy as it gets. we appreciate everything Joan did to ease the pain of rude guests below!!