The apartment was perfect for myself and my teenage son visiting colleges in Chicago. Immaculately clean. Coffee kcups and creamers, shampoo, conditioner, bath gel, iron and hair dryers were very helpfully provided. They were proactive with information regarding check in and check out. The view from the 19th floor was great. Excellent location. The finishes are not ultra luxurious but they were perfectly fine. Beds are very comfortable. Very happy with this stay.