Staff was great! Very quick to address my concerns. Great location. Hotel was walking distance to many restaurants, bars, and stores. However, the first room I was assigned to, the vent was open and hanging off of the ceiling. I was quickly assigned to a new room. But in the second room, the toliet paper rack was falling off the wall, the glass shelf wasn’t screwed in all the way, and there was plastic wrapped around the smoke detector. Make your own judgement.