When we first arrived the room was clean but our TV wasn't working. Ryan came home soon and fixed the TV. He was very available and accommodating
However, the bathroom accommodations are to be desired. There's only one working full bathroom and shower for the whole house. There's one common kitchen, and it is very nice but the big refrigerator is in the basement, so if you are on the 3rd floor, get ready to walk. Over all the experience was pleasant. Meeting people from all over the world was the most enjoyable part of the trip. Also, the bedroom slept very comfortably.