Ann and her husband were very friendly and helpful. The apartment is quite comfortabke, at a great location (nice neighborhood and close to the metro). Would recommend it, altough some dishes and pots were not clean. Also, it looked like the works on the basement to turn it into an apartment could be more well finished (some pipes and plaster ceiling are visible) - that is really nothing wrong with the place, but you can see some areas could use a more careful finishing :)