First off let me start with the good. The location was great, the neighborhood felt safe and you can reach almost anywhere with a $10 uber ride. The garage parking is good as parking in Chicago does come at a premium. For the most part the place was clean but the amenities are very basic. Now let’s talk about my stay. First off when Inna describes the back bedroom as being colder than the rest of the home it’s because it actually use to be the patio which has been converted into a bedroom and lacks the insulation the rest of the house does. The night we stayed at Inna’s it was a chilly 40 degrees outside and it felt every bit of it in the bedroom. Although Inna provides a small space heater it was not enough for my guests to sleep comfortably and they decided to make the 2 hour trek back to my sisters place. In this same bedroom is a stair case with a door at the top. The lay out confused us at first but I later realized that was a door use to be the main entrance from
The balcony to the neighbors living room. My issue with this was that you as the resident of the Air bnb you have no control of the door as the lock is on the other side. At any time the people who live up stairs could unlock that door and walk right up to where you’re sleeping and you could do nothing about it. So at about 1:00AM those of us who stayed behind began to settle in for the night. The people who live in the other part of the home where not unfortunately. Im the type of person who never complains about anything but it truly sounded like the Chicago Bulls where playing a game just about your bed. The area where the noises where coming from is the same area where the mysterious door is located. I began to feel uneasy wondering if the residents would unlock the door and come down the stairs and into our bedroom. Finally at 2:00AM I decided to message Inna via the DM provided by Air bnb and her phone number which she left on the kitchen table but I received no response. Finally at 2:30AM the neighbors quieted down enough for me to fall asleep. But at 8:00AM I assume they began to get ready for work and the game was back on. Inna messaged me back at 8:30AM and I politely described my issue. Inna apologized and offered to message the residents upstairs but when I told her they had left for work she told me she hoped that now I could get some rest which would have been nice if we didn’t need to check out 2 hours later. When Inna began to get discourteous via the messages accusing me of not reading the description I advised her would be contacting Air bnb. Inna then began to accuse me of simply contacting them to try and get a refund. She then told me that she escaped soviet Russia for freedom and I had the same freedom to tell Air bnb whatever I needed to and even offered to give me their number which I thought was nice of her. After contacting Air bnb (something I have never done before) they advised me that Inna’s description was vaguely accurate enough that they could not help me.