The apartment was beautiful and kept very clean. It was spacious and felt homey and loved. We had a little bit of issue with the front door when trying to get it locked or unlocked, and the check-in directions provided on the itinerary were different from the ones provided by Susan, so I was a little confused by them. However, there was tons of stuff available for us to use in the apartment like complimentary snacks, drinks, meal items as well as soaps, face masks, bath salts, etc. There was no drain clog in the bathtub though, so I couldn't take a bath. I would've appreciated maybe a couple more pots/pans because there was only one frying pan and one sauce pan and no mixing bowls. I also felt very self-conscious every time I crossed the floor because it's very creaky. I didn't want to disturb the person below us. (We could also hear sound from the apartment below us.) Overall, we had a nice stay. I really enjoyed the apartment.