Michael greeted us and was very inviting. The flexible hours was a plus! We only had a couple of days in Chicago and although we were out in the city the majority of the time (if we weren't sound asleep), the time at the loft was great! Michael had beautiful fresh sheets, a super comfy bed and a wonderful view of the city's surroundings out on the patio. He was also kind enough to have any toiletries one may have forgotten readily available. I would definitely recommend! Thanks for sharing your place!