This place was great. It was clean with comfortable beds and a great seating area. Very clean with nice linens and lots of towels. We didn't cook there but there was a fully outfitted kitchen if we had wanted to. Also a coin washer and dryer on site which was super helpful for us. Roscoe village is a wonderful spot. We easily parked on the street in front of the place, and walked around the village and took the L to get downtown. Great, safe neighbourhood vibe, great restaurants. We loved Chicago and will be back! We didn't meet Renata, but communication was great.