Giovannie was very quick to reply when we had questions and quick to address my feedback about the place. He was a very considerate host and the apartment was in exactly the part of town we needed to be close to family. It had everything essential covered and, while it was a little too warm for us to sleep well due to the radiator heat in an attic unit, even with the window cracked, I would stay there again and would recommend it if you don't mind a toasty room for sleeping! OH! And the access to a garage was a total bonus that is rare in Chicago apartments! Especially since parking in this neighborhood is really limited without permits, and it was snowy weather - so having that makes all the difference if you are going to have a car with you. (We borrowed my brother's car while in town or never would have understood the value of this garage spot!) It's an older 3-flat building and it shows, but Giovanni has made the apartment itself feel extended-stay-hotel-like in amenities with excellent communication.