Emily responds super quickly to any issue. For example, the door battery was low and it became difficult to get in, and she got it fixed the next day after I sent a feedback in the evening before. As another example, I had to change my check-out dates a few times, and she was accommodating, though I understand the associated extra charges.
The place is well-maintained, clean and spacious. All the necessary cooking / eating utensils are well-provided. There’s a supermarket within walking distance for those without a car.
Some cons are the bedrooms have no windows and street parking is challenging at times (garage parking was taken by other guests for a good part of my stay).