it seemed like the hist communicated efficiently up until check in and that's when it went all down hill. the room was not clean, the location was not convenient at all and literally smelled of urine/unkept litter box, the codes provided for check in to our original AND backup room did not work. and the host - who finally responded after i contacted airbnb support and reported it all (WITH PICTURES) kept making excuses saying the cleaners were still working on everything, but we checked in 3 hours late... it should have been clean by then. Horrible experience, ZERO stars if I could