We enjoyed staying at Lisa's place. When we had a bit of user-error with the key code, she quickly responded. The apartment is conveniently located by the lake. There is also a Walgreens around the corner. Street parking was easy to find. Neighborhood was safe and quiet, outside of the interior pipe noises. My only complaint was the heating. In the summer, this garden level apartment is probably perfect for staying cool. But in the winter, you want a warm and cozy place to return to after freezing your face off in the Windy City and that was certainly not the case. I also wouldn't recommend more than 2 people staying here, otherwise make sure you put the foam pad on the fold-out couch. Aside from that, it had all the amenities you could want for a home away from home (washer/dryer, extra bedding/blankets and towels, full kitchen).