Great place and as described. In a really convenient location with nearby restaurants and shops. The key was not in the lockbox when I arrived at check-in time (4p); however, I messaged Patricia and she got back to me quickly and let me know that they were still cleaning the place and would be down shortly. I was able to check-in a short while later and everything else was great. Really appreciated the fast response to my message and the information/quick resolution. Would definitely stay here again next time I come to Chicago.