Arrived at the condo and had a very difficult time opening the lockbox. Once opend the lockbox there were no keys. Called Eric and he told me they have been having problems with the lockbox so go in through the garage and the door up to the unit. Keys are on the counter. Would have been nice to be told this in advance.
Went out for one of the events we were in town for that evening. Returned to open the front door, but keys would not work. Went to go through the garange but the door was locked and the keys given to us would not work on this door. Called Eric and he said they have been having problems with keys entering the front door. You 'need to figet with the key in the lock' to get it to work. Again would have been nice to be told about this in advance. Wroked with Eric to get a key for the back/garage door so that we could be assured we could get into the unit. All in all very frustrating that these issues were not communictated in advance.