We live in Chicago, but we and our dogs had to be out of our house for two nights while it was being insulated during a renovation. We booked one of Afsha’s places nearby, and then right at our check-in time the insulation guy had to reschedule. Afsha went way above and beyond, transferring our reservation to a different property for the next week, so we didn’t lose any money! She made a frustrating situation easy and we were super grateful. The place was perfect: super clean, modern, well-designed, comfy, pet-friendly, well-located, and affordable. Afsha’s communication was always prompt and ultra-friendly - she’s the perfect Airbnb-er!