Our stay at Aaron's was excellent in most ways. The location is OK, cenral to getting to so many fantastic parts of Chicago though was initially off-putting due to the entrance being on an alley. The place itself is terrific - so much space, current furnishings, excellent beds, cool interesting loft space, super clean, great linens, lots of privacy due to size and spacing of bedrooms. I would definitely return. We, too, had troubles with the projector but it got repaired after we called. TV's in rooms are all smart TV's, no cable. The concierge service was excellent and responsive to our needs.