Joan was a great host! We were so comfortable here, the bed was very nice and a quiet, safe neighborhood. Joan checked in with us multiple times to check to see we had everything we needed, offered to adjust the temperature for us and had a printed list of restaurant suggestions, transportation info and local stores. She was quick to respond and all the instructions for check in/check out were clear. The location was close enough that Uber rides to downtown/the airport were not too expensive and all neighborhoods of Chicago were easily accessible. Would recommend this place to anyone!