John did a great job of reaching out to make sure I had instructions on getting into the apartment on the day of our arrival. He also assisted in providing information regarding the train to and from the airport. The apartment is absolutely wonderful! It is just as described as well as extremely clean and comfortable! The location was perfect for our needs and public transportation is very accessible. The neighborhood is lovely and the neighbors were friendly. It felt safe to all of us--a group of girlfriends from 3 different states. There are some great little restaurants close by and we also walked to the theatre. Thanks, John!