Karen greeted my husband and I with some breakfast pastries and was available to meet us at the apartment a little over 30min after we arrived. The listing description was mostly accurate. The apartment is very spacious and there are a few updated appliances in the kitchen space (fridge, oven & stove). The location is private and there are doormen that are courteous and helpful. After coming back for a day in the city, after first walking in, one of the doormen didn't know we were staying in the apartment and got suspicious about who we were but once we told them we were staying in Karen's apartment they knew right away who we were talking about and were kind enough to let us continue upstairs. The description does mention 24 hours check-in. The doormen aren't available 24 hours but you may be able to check in with Karen anytime of the day, but not too sure as we checked in with Karen about 4pm Chicago time. Although, you can get into the building anytime as you'll have the keys to the place. Karen did mention we could contact her anytime during our trip with anything (questions, concerns, etc.) to make our trip most enjoyable as possible. The neighborhood is quiet and very residential. There's a view of Lake Michigan which is nice and my husband and I got a chance to walk along the lake and take pictures which is nice. We could have walked to the lake front but drove instead:)

This was my husband and I's first stay at Karen's place and overall the stay was an enjoyable experience and one I'd recommend.