Daniel was great with communication! Check in was simple. House was lots of fun! I did give 4 stars on the cleanness due to the coffee pot was not clean and where the wet grounds had been sitting mold did occur. I would also suggest having some spare blankets in the house since it holds 8 guest. one other issue we had was the tenant upstairs was heavy footed so come late night we did get woken a few times but when I called Daniel he did address the situation and was able to sleep. Everything else was fantastic!!