we had a wonderful time staying here. Great customer service and very responsive. We had a problem with heating when we checked in, and as soon as I mentioned it to the customer service they dealt with it as soon as possible and made sure we are comfortable and warm. The place was spotless. It was wonderful that we were provided with extremely clean kitchenware so we could prepare our own meals. In the kitchen I do not believe I have seen a single spot or any stain. The whole stay felt like I was staying at my own place, it was homey and comfortable.