Pros:
-Good location in north downtown Chicago
-Good exercise facility with cardio machines, weights and stretching area
Cons:
-Appliances that did not function: dishwasher, laundry machine (stopped halfway during load with error message, clothes left soaked with detergent in the clothes; no dryer), A/C unit (did not cool to stated temperature of 68)
-Hallway light that did not turn off (broken motion detector) - made sleep hard
-There is a kitchen oven, but no oven mitts or trays, etc. essentially rendering the oven useless
-The unit had not been cleaned before entering; there was hair in the bedsheets, toenails underneath the desk, excessive dust, only partially clean dishes in the cupboards, and a clogged bathtub that had a lot of debris and hair; Zencity responded the next day and unclogged the bathtub, and vacuumed the unit, but did not dust the unit, clean the dishes properly, or fix broken appliances
-Lumpy bed
For our troubles we were refunded the cleaning fee & 1/7 night