Communications with Chester was smooth and check in was easy. Location of the house is excellent. It was right next to CVS and mart and a few blocks from U of Chicago. Everything was fine except the lighting. In the living room and main room, either lamp was broken or had only a small bulb, it was very hard to read anything, so I had to borrow some bulbs from my daughter. But overall, it was satisfying experience. Chester was very nice and we had a wonderful time.