Apartment was great. Bob replied fast if there were any issues. We reported that our lock code did not work and he stated that he would fix it. Although he did not, we were to use the backup code that worked fine. The location is not too far from central Chicago either. Location is quiet. We had concerns about the safety of the home due to the area, but we felt safe and secure during our stay. Some concerns were that the home was hot during the night. There is a rule that we cannot set the temperature less than 70 degrees. During our five night stay, we woke up hot and sweaty. Luckily, parking was manageable during our stay. We did not book our vacation during any baseball games. We were unable to use the garage space more than once. It may have been because the other residents were not considerate of their parking, but we were able to park in the street with a permit.