Kayla was an absolutely great host. She was responsive with communication and was willing to help with a refund when the reservation changed from 8 to 7. I never actually met the "house manager" who helped me get into the building, but he would usually respond to my texts/calls. The apartment itself is absolutely gorgeous - the view of the city and the lake is picturesque and the place is beautifully decorated. Gold Coast is such an awesome part of the city, and we were within walking distance of numerous bars/restaurants/stores. Uber rides were pretty cheap to downtown and other parts of the city, and we were a 10 minute walk from both beaches. Kayla was gracious to let us use any food/bathroom products/towels/etc. that were already in the apartment. Would definitely stay at this place again next time I'm in Chicago!