It was the worst experience ever. I had my exam in Chicago and we booked Helen’s apartment just because it is near to oak park library. Firstly me and my sister went there We were not sure it was a sharing apartment and in other room there is a guy, may be I didn’t ask her, but it was also not mentioned on her post when I booked it. She should have mentioned, it was mentioned that apartment room is for 2 people and kitchen and sitting area we can go, but DID NOT mentioned at all about the other room and sharing. Once we knew I told her We are not comfortable living here can u refund us the money or move it to other apartment, she said she can move it to other apartment and it will be private but we have to pay her extra 60 bucks. We said okay and we stayed with our relatives one day at their house and next day we moved to her apartment, she showed me I said okay, but I didn’t know about the area. It was the worst area ever. 2 uber drivers told me about the area is full of robbers and you should not wait outside until uber comes. It was the scary part. We 2 girls were so scared because of the area. We went to library at 9am till 9pm because that apartment and area had so scary vibe and then we left the apartment after 3 days and it was booked for 6 nights but we didn’t care about the money. Our safety is more important then we move to a hotel and we got relieved. My exam was in 7 days and my 4 days completely wasted and it affected my studies too. She was responsive and apartment was clean but it didn’t matter at all as people expects other things like safety too! It was horrible experience ever!