I completed a last minute booking for this apartment and had to wait a few days before the booking was approved by the hosts. I’ve never encountered this before, which struck me as odd considering i had already paid for a non-refundable stay. Once my booking was approved, the communication from the hosts was good but like previous reviewers, you are dealing with a team who is managing a network of Airbnb properties. That is not my preference but I booked the apartment anyway due to the ideal location.
It was feasible to accommodate my late check-in due to a lockbox situation for obtaining the keys. The check-in / key instructions were not entirely accurate. I called the number provided via their instructions and did receive support almost immediately via text to assist me in getting into the apartment.
The apartment was indeed as described in the listing. I had to hunt to find towels and the kitchen was bare bones. But the bed was extreme comfortable and the internet was fast. I didn’t spend much time in the apartment due to my schedule but it worked fine for my needs.
The best thing about the flat was the location. This apartment is a two min walk from shops and restaurants. There is a Target and huge Whole Foods nearby. Roscoe Village is ideally located, not too far from O’Hare but also right next to the train (brown line) which will take you downtown.