Everything was great except for the rock hard mattress. When I requested a different unit I was told all units would have the same mattress. I’d stayed in a different Kasa unit before and that was not the case. They did offer to send a gift card for the specific purpose of buying a mattress pad for the mattress but my schedule didn’t allow it and they said they had no one that could do it. The mattress felt like sleeping on a piece of plywood.