Unfortunately tragedy hit my family, right as the Texas snow storm. We had already booked with this location but needed date adjustments. Alvenna was very understanding and accommodating.
The day of the funeral she even went as far as to offer her condolences and prayers to us in person. This meant a whole lot to us.
This was my second stay here, and honestly it will always be the first place I check for availability anytime I visit Chicago. The space, the location, and the amenities are amazing for the price point. I highly recommend this place.