1- Abby and Jose are very responsive. They respond to my questions/concerns within seconds! Jose is very friendly and helpful. Also, they let us check-in our luggage around noon (despite the fact that the check-in time was 3 PM). Overall, wonderful hosts!!
2- It is a good budget stay in a decent location (lot's of restaurants around). The place is two/three blocks away (5-8 min walk) from pink line "18th" station which takes you to downtown within 15 to 20 min.
The only point to consider (which is nothing to do about it, to be honest) is:
- Since the house has wooden floors, you can easily hear people walking upstairs. Also, in the mornings, you might hear some clicking noises and upstairs toilet flushes (again, there is nothing to do about it). So, if you are light sleeper (and would like to sleep after 8, 9 AM), you might wake up. However, for us, it was a wake up alarm to start our day :)