We had a wonderful time with our families at this home. Chana's customer service was excellent and the overall experience of checking in and out was very smooth and pleasant! The kitchen was well stocked with silverware and other utensils. The bathrooms had clean towels and the house easily accommodated our entire party of 13 (including adults, toddlers and infant). The location was very convenient for both food as well as for good sight-seeing venues and provided us with a sense of security. Being an older home, it does have some quirks but nothing that Chana can't fix! Overall, this is a property to seriously consider if you are looking for a good family time in Chicago!