Rachel was a very responsive, kind and active host. She was extremely organized, leading up to our trip - which was so so helpful! The entire process was well organized + took any "guessing" out of the rental process. The space was in a really cool location; close to main trainline (which goes directly to and from O'Hare). We felt very safe and comfortable in the neighborhood - lots of cool restaurants to check out, coffee shops and so close to many cool things! Space was neat and tidy - perfect for us (2 travelers) and could easily accommodate another (or perhaps 2 couples). Felt very relaxed + at home - highly recommend!