Janice was a Great host!! We communicated prior to arrival and the check-in instructions were clear and we had no problems checking in. The unit was immaculate and they provided all the amenities anyone could need. It felt like home away from home. We took a train into downtown that was easy access to the Magnificent Mile, shopping, The Bean and the Art Museum. We had a Wonderful time visiting Chicago for the very first time and the location of the unit was perfect!! We will definitely return back to Chicago and make our reservations with Omni.