Overall disappointed in our stay here; we will look for new accommodations when we return to Chicago. Here are some Pros and Cons to help others decide what’s best for them.
Pro: Really great location in Noble Square. Easy layout for two families. Great rooftop and outdoor, patio.
Cons: This location is managed by an outside team who can’t (or won’t) really address guest issues / concerns when they come up. For example, several open, half unpacked Amazon boxes were stacked right inside the door of the apartment when we arrived; we received no guidance about what to do w/ then when we reached out. Similarly, when we reached out to report that a previous guest had broken the toaster-oven door and that there was broken glass present, we received a brief “thank you”. The kitchen is poorly stocked, lacking cooking essentials like a baking tray, unmelted spatula, or coffee pot.
Make sure you read the fine print about laundry if you aren’t staying seven nights.