This was one of the worst trips to Chicago. Communication was horrible. Parking was horrible. I was told the day of that I would be sharing a room with other guests. We had to pay $20 a day for parking in a parking lot around the corner from the place. The pictures look nothing like the room. The picture of the building is not even the actual building. That was a building down the street from the apartment. I asked Andrew if we could check in earlier than 4 and he was unresponsive. The only good thing about the place was the view. I would not recommend this place!!!!