My wife and I booked this room because of the proximity to the House of Blues. It was perfect for what we were looking for. Spacious and clean. The common area was beautiful. It was decorated with beautiful works of art. There were plants everywhere. Michael was very kind and helpful, both in person and through the app leading up to the stay . We did not run into any issues at all during our stay. We would love to stay there again if/when we return to the Chicago.