JW & Tonya are the perfect hosts. The check-in process was smooth and they had a lot of information that was useful. The internet worked great making it easy to work from the unit. The unit is gorgeous, and very well appointed. The location is beyond compare. There is even a great little restaurant on the bottom floor that we wish we would have discovered earlier in our stay. JW & Tonya were very responsive to all our questions and made great recommendations on parking, restaurants and all things Chicago.