Janet is a good host who is fastidious and very helpful. the fan was not working properly and she bought a new one immediately (spring warm weather just hit Chicago). I always stay in Lakeview Boys Town every year and this is a great location as lose to Belmont station, Restaurants and Bars, a cracker location. The bed is a divan type and very comfortable with no complaints. The room has everything required even snacks if you get peckish.