Nathan was very easy to communicate with throughout my stay. Great location- I loved staying in my old neighborhood & got to check out some of the new coffee shops (even though a great selection is there for guests, which I also appreciated & enjoyed). The space was clean, comfy, cool (very hot days during my stay), and quiet which is exactly what I needed on this busy work trip. I'm a dog lover and Lulu was a sweetheart and a lovely host as well!