We had a great stay very spacious for a group of 9 including an infant...Check in was explained in detail. Algenoy came and greeted us, gave us ideas on places to eat and places to check out in the neighborhood. Parking was great...Nice gated house felt very safe. Algenoy communicated with us throughout trip and his responses were quick. Very nice gentleman and welcoming. We had a great time in Chicago definitely wished we stayed longer.