I was truthfully disappointed by my stay here. I had a feeling this might happen given the mixed reviews. I stayed for a little over a month at this apartment. Starting with the positives: the location is pretty good. You're at the edge of Hyde Park, but close to a bus stop. You're also walking distance from food options and Trader Joes, and the lakefront. There's a doorman 24/7. The apartment was larger than I expected with two large bathrooms (I only used the shower in the bedroom and it worked fine). Building is relatively quiet and lots of natural light too. Bed is decently comfortable. Unfortunately the apartment was not clean upon my arrival—hair was still in the shower, hair was found in sheets (I had to pay to wash the sheets again), dishes had stains, etc. Apartment needs major maintenance: it's unacceptable to have tenants stay in an apartment where the walls and the ceiling have cracks. This needs to be fixed. Additionally, the pots and pans were entirely scratched up. There were also no simple cooking necessities such as olive oil or S&P, so I bought some and left it there for future tenants. Lastly, there was NO WiFi for my entire stay. I reached out to Zencity numerous times regarding this issue from the first day I arrived. A representative did get back to me each time, but nothing was actually followed through. For example, the first representative asked ME to reach out to the network company for a technician to come fix the issue. I did and no-one followed through. I reached out to Zencity a few more times. I can't tell you how many times I was asked to turn the WiFi off and on again LOL. One time they asked for a friend stay at the apt while I was at work until a tech could come by, and no one showed up all day. I followed up with Zencity only for someone to tell me no one ended up coming (obviously). Nevertheless, the WiFi was never resolved. For the price I paid (which was a lot), this was unacceptable. I hope all of these are fixed for the next guests.