The host's communication was excellent and timely. They agreed to an early check-in for my group which was very much appreciated. The overall space, however, was not what we expected as we felt the photos didn't accurately portray the reality of the apartment. The holes in the walls, dirty walls and doors, and exposed insulation and pipes in the kitchen were disappointing and made the space uncomfortable. Also, not that the host can control this, but the gym under the apartment has loud music first thing in the morning on Saturday and Sunday. Not ideal.