We stayed here February of 2020. It was easy to get to from downtown Chicago and is about a 3 minute walk from the Wilson red line subway station. Check in was very easy and the apartment is very clean and very nicely decorated. The room we were in was also clean and nicely decorated. Neal was very welcoming and helpful in any questions we had. There were nice towels, linens and a special gift for Valentine's Day.
The location is a bit north depending on where all you are wanting to explore in Chicago. It worked well for us other than the day we went to the Museum of Science and Industry. That was a long trip down that far south from the Uptown neighborhood.
If you can't manage stairs well you may want to pick a different place. This is on the third floor of the building with stairs. We also noticed at night that the heating/cooling unit must be right near the room because it was a little loud. They do provide sleep masks and earplugs.
Overall it was a great stay with a very clean place and great helpful hosts.