Julien was very communicative and helpful. The video about how to get in was extremely helpful without it I would have been struggling in the rain! Thank you! The place was so neat, clean and efficient. A very easy and sweet place to work from and relax in. Loved the full kitchen & its amenities. Beds were cozy & had a really restful sleep - surprisingly quiet. A light was out and it was fixed as soon as we told her about it.