Michelle was quick to respond and very helpful. We had 4 of staying there, and it was a very nice, clean basement apartment and was perfect for our needs. I really liked the location. It felt safe to walk around, as parking can be hard in the city, and it was centrally located to some great restaurants and not too far from everything we wanted to get to. I REALLY appreciated the complimentary snacks and drinks that they had in the apartment, too. I would stay here again, and I would definitely recommend this place.