We were excited to spend some time in Chicago. A while after checking in, we noticed that the apartment had not been thoroughly cleaned. There was a piece of plastic on the counter, crumbs all over the couch and hair everywhere that did not belong to us weaved into the towels. The lack of communication and understanding was a major set back as the host wanted to do the very minimum about it all (even with pics for proof). I would only recommend staying here if youre okay with doing your own cleaning before doing anything else.