We felt instantly at home when we arrived at the appartement. It was clean and everthing we needed was there. Vas offered help in case we need something, but during the whole stay everthing went smoothly. Since the appartement is a bit away from the city center and if one stays more then a night i would recommend to buy a city pass of cta. Either for one, three or seven days. We loved the city and i would book the appartement again.