James was great at responding in a timely manner and the place was in a fantastic location. That being said, the building is old and so is the place. Water took a while to heat up, walls and other things needed to be updated, and the neighbors are awful. It may have been just when we went but we were woken up constantly by loud yelling, drilling, and even a saw from 11 at night to 7 am the next day. Besides needing some updating (and some thicker walls) the place was solid.