We were a party of 5 (4x adults and 1x baby) visiting Chicago. Roberto is just lovely, he is very polite and helpful. Plus he always replied really quickly to any of my messages, nothing was too much trouble. We had to change our arrival times several times and he was very patient and accommodating. The apartment is lovely, very clean and Roberto was there to meet us and show us around. He has thought of everything. Coffee machine with various flavours, shampoo & conditioner, new individually packed bar of soap, lovely fluffy towels, at&t tv....there is even mouth wash in a lovely glass bottle with individual serving cups for guests. My husband and I slept in the king size bed and I would honestly say this is the most comfortable bed I've slept in! Our friends said the queen size was also comfortable. The apartment was nice and quiet and isn't far from the bus stop so its easy to get into Chicago. It does take quite a long time and the buses don't seem as regular as other areas but if you don't mind this, the apartment is definitely worth the money and better than some we have stayed in. The location itself is safe enough and Roberto has a locked gate for additional security.
I felt that this apartment was safe for my 11 month old daughter who has just started toddling. We were all very comfortable, there was plenty of space. The only slight negative id say of this apartment is its got fairly low ceilings, so if you are very tall you'd get a sore neck after a while. We'd definitely return, thanks Roberto!!