Sara's apartment looks great and is located in a wonderful location for exploring Chicago. Check-in is easy and she communicates well. I would not stay here again, however, given the bed. It was extremely uncomfortable and neither my partner nor I slept well at all during the stay. The mattress could not be more than 6" thick and you can feel the springs on your back. The bed is the most important element in an AirBNB. Fixing the mattress would go along way to making this a 5-star location.