Humble was quick to respond and easy to talk to, we had a few issues that he quickly sent his handy man to fix and that was great! But there were also a few thing that could have made us have a better stay. Like the wifi that never reached the guest house, this is something Humble tried to fix but never got fix, anyway we appreciate you trying. Also trash cans in all of the bathrooms would help a lot as well as night tables in all of the rooms so it would be easier to have our stuff organized. Overall I think that your place is great for young people, but for many of us seniors is not of easy access, the stairs were kind of dangerous for us but overall we had a good stay.