Mo and Ganna are fantastic people, but overall, my stay was just okay. I felt like the place was highly overpriced, and I would only recommend it to a seasoned couch-surfer or one who doesn't have high demands for comfort.
GOOD:
1) The Hosts~ Mo & Ganna were really wonderful hosts, who were friendly and accommodating.
2) Cleanliness~ the apartment, especially the bathroom, was very clean and neat.
3) Check-in and Communication~ checking in was very smooth, and the hosts responded clearly and promptly to all my questions.
4) Location~ the place is in a great neighborhood, with a ton of shops and things around; it's also not far from the subway/"L" train and city buses.
5) Extra amenities~ I wasn't home a lot to use these things, but I appreciated the air-conditioning, WiFi, large-screen TV, and more.
NOT SO GOOD:
1) Price~ I know Chicago is expensive, but I felt like I was charged way too much for what was provided, and there were a few extra hidden fees that seemed unfair (I was charged a $20 cleaning fee, when I was only given a couch --no mess to clean-- and was offered a green fleece blanket covered in dog hair; I could have bought a new fleece blanket for less than that price).
2) Comfort and privacy~ I didn't feel like the description of the "comfy" couch was accurate. First of all, it was smaller than I expected. The couch is big, but it's an "L"-shaped angled corner couch; no one side is very long. I am almost 5'9", and I couldn't sleep with my legs straight. It's also not very wide, which means there wasn't much room to move/roll around. I'm not a very large person, and I didn't find it that "comfy." If you are a larger person, it will be too small for you.
Also, I'm sure Mo & Ganna did their best not to disturb me--they were relatively quiet and didn't turn on any lights--but I was still woken up every morning by the inevitable sounds of movement when they were getting ready for work, making coffee, and taking out the dogs. This should be expected when you're sleeping on a couch in the open living room (right next to the bathroom and kitchen), so unless you are a heavy sleeper or wake up very early, be prepared and forewarned about this.
I loved the hosts, so I feel bad saying this, but overall . . . I don't think it was worth the price. For a just little bit more money, you could rent a private room somewhere else. In my humble opinion, the price would need to be reduced at least 40% for it to be worth it.