Unit was in a good location but ability to communicate with someone who could make a decision on important things like late check in and check out was lacking. They would answer in about an hour and say they could make a request which would take 7-8 hours to approve if you got approval at all.
Very corporate feeling rental and could not accommodate early check in or check out. Was not able to check in earlier than 4pm which is pretty late in the day when you pay for a full day and then check out is by 11am and could not check out any later. The excuse was for cleaning but they own the entire floor of this building so they should be able to clean the unit in less than 5 hours considering its a 1 bedroom. Also, the unit is next to the L train although a white noise you could hear it all night if you are a light sleeper