from the outset I thought I'd booked a nice apartment and I wasn't disappointed. fantastic accommodation in close proximity to shops and restaurants. I even booked a comedy night at chicago laugh factory which happened to be a 3 minute walk away. The apartment itself was clean and fully furnished where I could utilise the iron and ironing boards, washing and drying machines and cooked if I wished to do so. the nearest subway was a 15 minute walk away (turn left out the door, then left at the traffic lights and keep going, very easy) the instructions luanne left for me when collecting my key were very easy to follow and she was always on hand if I had any questions. just a great part of town to stay in and not too far from the main attractions (particularly the united center where I watched a few basketball games) would reccomend booking this for anyone wanting to stay in chicago!!!