Dean promptly responded to my texted/emailed questions both leading into the rental and during it. He was gracious enough to be a bit flexible with our arrival and departure times given that the apartment wasn't reserved leading into or coming out of our stay. My husband and I and two of our young adult children spent the weekend to attend a wedding which was being held down the street at Holy Name Cathedral. Perfect location! The apartment is right across the street from the brown line on the "L" which made getting around very convenient too. The apartment was *just* as pictured in the listing - no surprises. Spacious, zingy in style, comfortable and clean. The "farm-to-table" restaurant downstairs (forgot the name) provided us a nice late night dinner and drink. There's a Trader Joes and Whole Foods within walking distance - this old Chicago girl figures that the Dominicks and Jewels have gone out of business!