When we got to the apartment after an exhausting five-hour drive there was not enough bedding for all of us. When I requested the appropriate amount of bedding and towels for the 5 guests we paid for William responded in a short, rude manner and blamed it on us for not confirming. My confirmation was the pre-paid reservation for FIVE people made weeks in advance. We asked nicely about getting those items but it didn’t matter. William apparently services “1,000s of reservations a day” (really??) and can’t be expected to supply the items if not confirmed. I’ve never had a host be so short and dismissive and there’s no way we deserved that. Especially with the rate we paid. Also, lots of cheap shortcuts in the home. One-ply toilet paper, no tissues, cheap lamps falling apart, lots of random crap shoved into closets, ratty lap blankets, and a ceiling fan that didn’t work after the first day. Won’t be back to one of William’s properties.