This apartment was exactly as pictured and described. It was comfortable, immaculate, and quiet. The beds were particularly comfortable! We had everything we needed. It is in a great location and in easy walking distance to restaurants and sites we wanted to visit. Everyone who worked at the door/reception area of the building was friendly and very helpful. I was particularly impressed with communication with Cloud9. They got back to me immediately for every question I had and checked in to see if we needed anything once we arrived, I would definitely stay here again!