Thanh was very helpful and friendly with fast communication.
The appartment is in nice shape and only about 15 min drive to downtown Chicago for sight seeing. Clean, fashionable, remodeled. There were 7 of us and we were all able to have a place to sleep with an air mattress pumped up. The grocery store is right next door which was very convenient. However, we did not see any coffee shops around without having to drive there. So if you want morning coffee - you gotta drive to a Starbucks or your place of preference.
Overall the stay was good. Our only concern was the neighborhood. It did not feel very safe, especially in the evenings. I would not call it a 'kid friendly' neighborhood.