Jason was kinder and friendlier than I would ever have expected. Throughout out week-long stay he did everything possible to make sure we were comfortable and had everything we needed. The unit fit our needs well, with a small bedroom and a futon in the main area. The convenient parking space (unusual in the area) was a must for us. Walkable distance to everything. Train noise never bothered my at all, though my son, on the futon, said it took him a bit to get used to it. I hope to see them again.