Communication with Robert was great. He was quick to respond to any questions we had. His property is in a great location, within walking distance to the restaurants on Wells St. and State St. The property is spacious and the beds are comfortable. Great kitchen. Bath soap and a hair dryer are provided which shows Robert thinks about the small details that help on a trip. The only issue we had was the air conditioner. It is very loud downstairs when it comes on and when it turns off there is a very loud bang sound. My two boys slept in the room downstairs and had trouble sleeping. Otherwise great stay!