Almaz was fantastic. My sister and I were flying standby and I had messaged him about the possibility of checking in early (we got an earlier flight than expected) and he said that he would do his best and he promptly messaged me the second the property was clean. Unfortunately, during that short time we had a family emergency and someone got sent to the hospital and we ended up staying with my cousin the first night of the reservation. Almaz took the time to reach out and make sure everything was okay. We had absolutely no issues staying here. It is the perfect little studio. Overlooking the balcony as it snowed was beautiful. Almaz even made sure that there was numerous soaps to choose from as well as having a goody bag of toiletries. Couldn’t have been happier. Thank you Almaz!