Unit is in a great location in downtown Chicago which is a plus. Besides this, we actually had quite a few issues.
The building itself is in a building that apparently has issues with Airbnb, since multiple times it was communicated to not mention Airbnb with front desk. this complicated things quite a bit, since our key fob which was provided to let us into the elevators to access our floor was not working for the entirety of our stay. This obviously resulted in us having to either follow others in or try to get front desk to open the doors for us, all while us having to navigate how to talk to them so they apparently don't think we're Airbnb guests. This might not bother other guests, but for the amount we spent for only 2 nights, this just seemed sketchy and something we did not feel comfortable with.
I texted the host multiple times as well as tried calling and received no response. The first message I received after having communicated these issues was a message regarding checking out the next day. It almost seemed like an automated message which was scripted to be sent since it did not even acknowledge the previous 2 messages I had sent regarding our issues.
Overall, for the amount we paid for 2 nights, we expected a much more luxurious stay, along with great service from the host and received neither. We definitely felt taken advantage of, since we could have most likely booked a fine hotel with amenities and great front desk reception and hospitality, but instead we received an unresponsive host and felt like intruders in the same building we were supposedly staying instead of guests.
I would seriously consider twice before booking.