First off, the West Patterson Ave. apartment was just as described/pictured. Cute, cozy, comfortable. And great location for getting around (either walking or taking the L train). My issue falls in the cleanliness/tidiness category. There was only really one issue with actual cleanliness (very minor), the rest was related to tidiness. You'd expect more from other Airbnb's and hotels paying what you are. Last thing: When these issues were brought up, Lisa was at first very responsive (within minutes) but not much follow up after that (Ex: I sent photo/video evidence of the issue at noon and did not hear back until after midnight). By the time she offered to send a handyman, it was about time to check out anyway. No offer to make right with me, just a response to the tune of, "Thanks, this feedback will help future guests!" I probably won't be staying here again. Sorry, Lisa.