Holly’s place was as advertised and she’s on top with communication. I totally agree with another review about the bottom level being cold while the upper level is too warm. That’s just the nature of the 3 stories. We wouldn’t recommend if you struggle with stairs as the kitchen and living area are on the main level while the bedrooms are on basement level and 3rd floor. Be advised this is not an empty home and Holly vacated it while renting. Storage space for your own things is very limited. Good location. We felt safe.