Ann and Milan are very responsive to any messages you send over. It's an easy walk to the blue line and the provided parking passes can be a great help. We were able to cook meals in the kitchen which is definitely a plus if you're trying to save money.
I have (probably too) high standards for cleanliness, so I wish some of the textiles (couch/carpets) were cleaner. I took work calls from the living room and the internet was easy to connect to and stable— the place is a little dark for great video quality but decent enough. We tend to be a bit uneasy about the unit being so close to the ground floor, but no safety issues for both the apartment and the car.