Max was great at communicating and check-in and check-out both were easy and went smoothly. The condo is also in a great location in my opinion, not even a half mile walk to a red/green line station. However, the place needs a deep cleaning badly. The bathroom in particular was gross. And several things in the apartment were weirdly broken or damaged. Also don’t count on using the jacuzzi tub during your stay. The tub filled not even halfway before the water turned ice cold. We also ended up going out and buying batteries for the TV remote because it wasn’t working when we got there. The door to the back patio was also locked so we couldn’t use that, which we were looking forward to.