I spent a lot of time searching for a quiet place where my daughter and I could rest and recoup from a stressful move and my daughter’s physical challenges, which is why I chose Kate’s. She talks in her description about it being on a quiet street where you can unwind after a busy day. When we arrived we were exhausted and my daughter was very fatigued and had a massive headache. The noise level from the children upstairs was extremely loud and more than she could handle - I had to get my daughter out of there asap. Kate was apologetic and was willing to address the issue, but because of the severity of my daughter’s struggles and the fact that the kids were just being kids, I didn’t feel as though the issue would’ve been resolved. I understand that this is a business for Kate, but I’m struggling with the fact that I had to pay $600 for a place I wasn’t able to stay at. She also sent me a message asking me to say thank you to her by giving her a 5 star review…