Our experience with Staywell downtown in Chicago was all-around fantastic.
They did a great job communicating and were incredibly responsive whenever I had a question about anything. Check-in was a breeze with the clear instructions they provided.
The place was extremely tidy and exactly as-described upon check-in. The views from this corner penthouse apartment were awesome - even better than we expected based on the photos in the listing. Although the unit is right next to the L tracks in the loop, noise was not an issue at all as you are very high up (22nd floor) and the train moves pretty slowly through that area. The apartment was the perfect size and accommodations for 2 couples to share with 2 bedrooms and 2 bathrooms on either side of the unit.
Altogether, the location was perfect -- very walkable with lots to do and easy to get to other great Chicago neighborhoods with pretty much every CTA line so close. Highly recommend this airbnb and hope to stay here again soon!