I stayed at the suite during my first visit to Chicago - it's cozy, clean, and has everything you'd need for a vacation, from toiletries to extra towels, so you don't have to worry about bringing your own. Bonus points for the fancy showerhead. Once you figure out the check-in process (def read the instructions), you'll also realize how safe and secure you are at the suite. If you're visiting the city for the first time, I would recommend purchasing a Ventra card and figuring out how to take the bus to your destination, as the subway isn't super close by. All in all, Elaine was extremely accommodating and quick to respond to my questions during my stay and helped make it a memorable experience.