My boyfriend and I stayed at Andrew's place while in town for Lollapalooza. Andrew was a welcoming and attentive host. We had to change our arrival time several times and he was happy to accommodate. When we arrived he hopped in the car and showed us where to park, which was very helpful. Then he took us on a tour of the apartment and rooftop area. He was easy to chat with and we enjoyed getting to know more about him. As he pointed out, his apartment is in a great area, being in the South Loop. For us, it was perfect as it was within walking distance from Lollapalooza. Unfortunately we didn't get the chance to explore the surrounding area, but it looked like it had a lot to offer and we could see the Navy Pier Ferris Wheel from the window! Being on the 21st floor, the apartment had a fantastic view of the city and, I would say, was its best feature. Unfortunately, the apartment is not exactly as advertised, which was a disappointment to us. The space looks a bit different and there was no balcony or pool, which were two amenities we were really looking forward to. Additionally, Andrew had another guest staying in a second bedroom, which we were not informed of prior to our arrival, so that was uncomfortable. We brought these concerns to Andrew and he was very receptive and apologetic. He worked with us to remedy the situation. He was very professional, is appreciative of feedback, and is working hard to be an excellent host.