Warm inviting people. The apartment is gorgeous! Very safe neighborhood, we came back every night after 10:30 and felt completely safe (even though it was forth of July weekend and The Grateful Dead Concert was happening) they're apartment is super close to the blue line train, which made getting around incredibly easy. They had great suggestions on where to go and what to do and eat. They were super easy to talk to but would also leave you be if that's what you wanted. All around just a wonderful perfect experience. It made our first trip to Chicago effortless.