Maureen greeted us warmly when we arrived by cab, and thoughtfully helped us with our luggage! She and her husband were both very friendly, while not intrusive. We were delighted to see that the rental space was very attractive & spotlessly clean, looking precisely as pictured on the website. The bed was very comfortable, with plump pillows & soft bed linens; and we were thoughtfully provided with filtered water, makings for tea & coffee, and delicious snack bars. When we requested A/C, it was provided immediately, and a fan for air circulation was available at all times. We very much appreciated the peace & quiet, as well as the problem-free WiFi. The neighborhood is quite beautiful, lovely for strolling, and we enjoyed relaxing on the front porch with our son and daughter-in-law who live nearby. We hope to stay here every time we visit Chicago, and have already recommended it to our daughter-in-law's parents!