Unfortunately, we got sick while on vacation. Jean was very understanding and supportive. She immediately let me know that we could stay as long as needed and comforted me. She made every assurance that what mattered was for us to get better. This assurance went a long way to make a bad situation much bearable. She showed kindness and generosity. Just what you would want when stranded far from home and having to deal with a big disappointment and a health concern.
We greatly appreciated her support through our ordeal.
Thank you Jean!
Martha Arrieta