Shao's place was incredibly clean and comfortable - I felt like I was staying at a nice hotel! Check in was a breeze as the house used keyless entry. I especially liked the extra touches that Shao provided, such as the extra tissue boxes, towels, blankets, and water.
Shao was also very accommodating to my special request. We were supposed to have a friend join us (in our room) for part of the trip, so Shao prepared extra amenities to make that possible. He later found out that he couldn't join us, so Shao refunded our extra payment! She didn't have to do that since she went through the extra preparation trouble, so I am very grateful for her flexibility. Will stay here again when we're back in Chicago.