First, I have to acknowledge that Milan and his team were very responsive to my issues and never left me waiting when problems arose. The things I liked was the location was a short drive to all the things we had planned. Our unit had a great view of Michigan Ave and the 2 bathrooms were such a plus! Now to the negatives... the check in process was frustrating. They dont send the access info until exactly at checkin and there is nowhere to park or a lobby to sit in while you wait so we drove around for 20 minutes waiting for entry info. When we did get access to the room there was no garage key so we had to wait for that. The room was still being cleaned so the floor was wet and the mop they used was musty. Luckly I brought plenty of lysol wipes and candles to freshen up as it is a smoking unit so I planned for it not to be so fresh. The building is really old and the hallways are dim and creepy. We did notice some ants in the kitchen but we swept up and sprayed disinfectant that seemed to help. Overall, I would rate my stay a 6/10 mainly because Milan and his team responded promptly to our problems and I did like the apartment itself. This was my 1st ever Airbnb stay so I dont know if most of this is normal or not. Just my personal feedback. I dont know if I would stay in this particular unit again but I would not hesitate to stay in a unit hosted by Milan!