Tracy was kind & accommodating despite last minute schedule changes & surprise visits & etc. She was lovely throughout and always made sure we were comfortable & well taken care of. There were other guests at the same time as us in the house & it had a comfy, hostel feel. Everyone was welcoming. The bus stop is literally right on the corner & the blue & pink train lines are about a 10 minute walk in either direction. (Coffee Tip: If you're taking the blue line, stop by Big Shoulders for coffee first- it's delicious!) Overall, it was a perfect trip & Tracy made it even better by always being present if we needed her or anything & going above & beyond the call of duty. Thank you so very much to Tracy and Josue!