This is a very comfortable studio apt, perfect for a short or extended stay. It’s got a great location within Hyde Park. Getting into the building can be challenging especially if you’re not comfortable with technology. There was an error in my check in instructions, but I was able to get in regardless. Oftentimes the intercom downstairs was not working and I had to wait up to 10 min once to get in the building. During my stay, heating in the building was off for almost a day. Overall, Zen City is good with communication and answering calls and messages.