The hosts communicated well, answered texts quickly. Information was provided timely and entry was easy enough. To be fair, the stairwell to the unit is typical Chicago 3 flat and so is small and narrow and might be an issue for some. But generations of people have grown up in such buildings, so it's just a heads up to those not used to it. But the unit is great. Everything as "advertised" and we had zero issues with our stay. It is convenient to everything, both by driving and public transit and a great breakfast place is 2 minutes away. Safe neighborhood. While we liked the place primarily because of its location, it's close to my family, it's nice enough to use again even if we were not visiting family. No problems recommending the hosts or the unit.