This hotel couldn't be in a more perfect location - steps from the red line, an easy walk to the MagMile and Navy Pier, tons of coffee shops and restaurants and specialty groceries everywhere you turn! The staff was amazing and so helpful. Throughout our stay we chatted with staff across all shifts and not once did anyone hesitate to help answer questions, offer recommendations, point us in the right direction. We loved the morning coffee delivery and it's GOOD coffee! Not your typical hotel coffee. The hotel is a playground for photo ops and whimsical discoveries. Everything was very clean and well cared for. We'll be back!