Claridge House Hotel was a very disappointing experience. We were spending the day in Chicago. I called ahead to make sure we could do the check-in any time. After spending the day visiting Chicago we arrived at the hotel at around 11 pm. Our reservation was for two rooms and they told us that there was only one and that we needed to talk to Airbnb so they would relocate us to a different hotel. Airbnb was also of no help, all they did was return our money. we almost didn't find a place to stay the night. Almost two hours later, and a very expensive hotel and Uber we were finally able to rest.