As other reviews stated, the place was extremely clean. The beds felt like sleeping on clouds and the kitchen was very well stocked. I can't speak too much for the neighborhood aside from the fact that it was cute and felt safe since all of our plans that brought us to Chicago were in other neighborhoods but I'd like to check it out more in the future. The bus was about a block away and took us all the way down Armitage to grab the blue line everywhere we needed to go so transportation wasn't hard. Check-in was a bit tough. I sent a message a few days in advance to ask if we could drop our bags off early since we arrived at union station just after noon and didn't get a response. Asked again day of check-in and was told yes, but had to ask again for the door code once we arrived at the station. Aside from that, communication was prompt. All in all, a very pleasant weekend .