Not once was I disappointed. Such a Great Location, Nice Neighborhood. Very Clean. Lots of seating areas. Big Table. Big TV. Everything needed for making meals. We were a group of 7 and thought it was Spacious Enough for everyone to be comfortable. Outside patio❤ We visited downtown Chicago, Rosemont Theater( concert) Fashion Outlet Mall❤ Never had to contact Brendan but felt that if I had needed to he would have been available, quick, and accomidating. Would Love to stay there again in the future. Great First time Experience. Home away from Home❤