Communication was perfect for me, I travel a lot and it is always nice to have a proactive host who takes care of you start to finish, Jason is this kind of host! Nice welcome package. The apartment is basically on the Brown line and you can be anywhere in the city within 15-20 minutes. Parking was plentiful and great places to get morning coffee and meals. Everything was as advertised the apartment itself exceeded expectations. If you want to live like a local for your stay in Chicago, this is the place. Highly recommend!