This is a ground level unit of a three story (3-unit) building. The only time we heard the neighbors is when they entered the front door. The unit was adequately equipped (bring extra pillows and a wash cloth) and just big enough for our 4 person family, however the wicker chair was broken which created a seating issue for all four of us to be in the living room as the couch was only really big enough for 3 people. Sharon was very responsive and accommodating. The location was really the best part of the place, it was very close to many good restaurants and only a short Uber ride downtown. It's also within walking distance (43 min) to China Town which we did for our last meal in the city. We would definitely stay here again!