We never met the host, it's run by a rental service, but once telephone contact was made it was a pleasant experience. We arrived and there were 4 small bottles of water in the fridge, which were very much appreciated. The neighborhood is great. It's close to great bars and restaurants on Wells Street. Having door codes means you'll never forget your key. The two queen beds are comfortable. The sleeper sofa is fine. The TV and cable worked well. The Internet was spotty and only really worked in the main room. In the bedroom I used my hotspot. Having a gas stove to cook in the morning was nice and the coffee pot, with provided coffee, worked well too. The bathroom is fine for one person. If you have more than that, it's very tight and difficult to maneuver if you're using it at the same time. Overall, a decent place to stay.