They tried their hardest. AC was not working on check in and unfortunately, they rent the unit and could not fix the problem themselves. They scrambled to get us a fan for the night and made sure it was fixed as quickly as possible by building management the next day. Communication throughout was great. We did have one hot night!
Though this wasn't directly their fault, they are tied to the decisions and response time of building management they choose to rent from.
The location is great, the building felt safe, it's super clean, and is priced at a great value.