Jeanette was a thoughtful an attentive host. She responded quickly to any communications, and was flexible about check-in time. We appreciated the bottled water in the fridge, since we were worn out and warm upon arrival. The apartment was clean and it was clear that Jeanette cares for her rental apartments just like her own home.
Some heads-ups for future renters:
(1) There is a steep, narrow staircase that you need to climb. This worked fine for my husband and me (he carried two of our three suitcases up and down) but it would not be a good fit when I come back in a few months with my mom (who is 71 and slow on stairs).
(2) The shower head is quite low. I'm 5'3" and have never had to duck to wet/rinse my hair before. My husband is 6'1" and he made it work, but if you're super tall, this may be a challenge.
(3) The second bedroom (twin bed) is right off the living room and doesn't have a true door, but rather a pull-across barrier. If you're traveling with kids or someone who needs to go to sleep earlier than everyone else, you won't be able to make any noise in the living room. However, there's nice separation between the two bedrooms, so if you can hang out in the larger bedroom, you're set.
(4) The larger bedroom has a dresser but no closet, and the smaller bedroom has a closet but only a small chest of drawers. This was perfectly fine for my husband and myself, but if you're traveling with other adults and need to hang clothes, you might need to share a closet.
I'm shocked that we didn't hear any street noise even in the busy Wicker Park area. I slept like a log! I guess being at the back of the property really helped.
The apartment is accessible by either bus or "l" train (blue line). It's centrally located between the Divison and Damen stops on the CTA blue line, so there's lots to do around and great restaurant choices.