Carmen and her sister were so helpful and so sweet while staying here. Our refrigerator was having some problems and the next day she replaced it for us! If you have any problems or questions, they’ll contact you back fast. The apartment floor was really cute and is perfect for a short weekend. It was hard for me and my friends to go back and forth from the Airbnb to downtown Chicago, but if you buy a transit pass for your stay, you can walk about a mile and take the pink line straight to the loop. Cute little Airbnb, I’d definitely recommend this one:)