Our experience with The Dickens Place was INCREDIBLE. Alex was the most gracious host. I planned a bachelorette trip in Chicago and he surprised us with a cake, wine, and wedding themed decorations. The rooms were clean and the beds were comfortable and easily accommodated six of us. Alex also provided us with great local food suggestions, provided toiletries (shampoo, conditioner, body wash, toothpaste, etc), and had coffee, tea, and hot chocolate options for the kuerig. I honestly don't think there was anymore he could have done that would have made the weekend better. It was a wonderful experience and I highly recommend the Dickens Place.