From the initial booking all the way until check out, Joe was incredibly accommodating and responsive. Despite arriving hours later than expected due to flight issues, he happily met us at the apartment and ensured we had everything we needed. He also gave us great suggestions of things to do in the neighborhood. The apartment is even more gorgeous than it looks in the photos and the location is fantastic -- lots of great restaurants and bars within walking distance. The apartment is on a nice, quiet street and we felt safe walking around at night. My friends and I had the best time staying here and all 9 of us easily fit. Would 100% recommend to anyone looking for a place to stay for a fun weekend in Chicago!