This was my first time in Chicago and Tatiana & Roupen made it so much easier. The location was perfect half a block off of Magnificent mile. It was walking distance to shops, restaurants, navy pier and about 10-15 mins from the river walk. They always answered right away. They left us snacks and morning treats (coffee, crackers, etc..). Everything was very thought out and the furniture made us feel at home. They worked with our flight schedule and gave us early check in and late check out. Overall the stay was great and can't wait to go back with friends.