Although we had high hopes for this stay, we received very poor service and are very disappointed. When we checked into the apartment, we realized that the apartment hasn't been cleaned properly and recently. The floors were dirty and there was dust everywhere. The small whiteboard on the wall said that the apartment was most recently cleaned 8 days prior to our check in date, which is not acceptable due to the incredible dust accumulation we encountered. Although it was cleaned 8 days prior to our check in, it wasn't cleaned properly either. I communicated this problem to Zencity and they said that a cleaning service would be provided ASAP (they said someone would come the following day before noon), but no one came for cleaning for the next 5 days. There was ample time for someone to come in and provide a quick cleaning service, but our request wasn't taken seriously. The amount we paid was simply not worth the service we received and I do not recommend staying at this place unless Zencity changes the quality of their service.