I enjoyed my stay, very comfortable! Raquel communicated and was flexible. The cleaning crew was late and that pushed back check in a couple hours, but Raquel let me know ahead of time and provided me a solution for my bags in the meantime. It was inconvenient, but beyond her control and It was very clean and smelled good when we got in! Looks like the pictures and is a cute place. Nice bathroom. Comfy furniture. Great for a weekend stay or more. The location is nice in west Chicago and I felt safe coming in late at night. Will book again for my next visit.