I really hate to have to blast Zencity on their cleanliness, but the studio was absolutely disgusting. In the dark it was seemingly fine, but when morning came I was ready to pack up and move out. The oven looked like it had not been cleaned since before the onset of Covid in the late winter of 2019. The trim, and thresholds same. As well the building public hallway on the same floor is pretty nasty looking too. Thankfully the sheets and pillowcases and pillows were nice enough. The communication was great and the location was great too super close to everything in Hyde Park and my family. The entry was super easy . As I stated in the beginning I really hate to have to leave such a negative review, because I thrive on positive vibes only. However, I mentioned to Zencity soon after check in that there was a problem, but again I thought it was a 40% problem. And in the dark it was, but with the sun coming in and the lights on FORGET ABOUT!!! I told them that their cleaning team was awful and that they needed the hire someone new. It’s sad, but it’s the responsibility of the Airbnb Host to check to make sure the units they are renting are as advertised . If not you end up holding the weight of a cleaning team that doesn’t care nearly as much as you should!