Our stay in Chicago over my kid's spring break this year was great due in part to our stay here. I will begin with our hosts...John and Chris were great to work with. They made themselves accessible throughout our entire stay if we needed anything. Check in and check out procedures were very easy to understand and anything we needed during out stay they responded to what seemed like immediately. The apartment itself was also great. It had multiple digital locks to access the building and apartment that made us feel very safe and secure, even though the building is located in a very nice neighborhood between Lakeview and Lincoln Park. Upon arrival the apartment itself was extremely clean, it was nicely decorated with a lot of Chicago specific décor, and they even had some activities and goodies for our young kids when we arrived which extremely nice and a great touch. Both bedrooms were what we were expecting in regards to size for the neighborhood, the bathroom was kept up well, and the spacious kitchen was nicely updated with a stainless steel fridge, stove and microwave. My wife and I lived in the area back in the early/mid 2000's so we are familiar how to navigate public transportation in the area, but the building is located about half way between the Wellington and Diversey brown line stops (about a 5 minute walk to both), so getting around using the "L" was very easy and convenient...John even suggested the Ventra app which I did not know about prior to our stay for purchasing and refilling our transportation card. The apartment included a parking spot which was key so we didn't need to worry about finding a spot on the street all the time. The parking spot is located around back of the building accessible by an alley...its a little tight but any vehicle the size of a mid sized SUV or smaller works out great. Overall we would 100% stay here again and I would recommend it to anyone for a place to stay in the area.