Karen was very welcoming at first on the day that we checked in. She laid out some ground rules and told us what we had access to and what we were allowed to use. The next day, she was nice enough to bring us water in the morning but we were still asleep, and she kept on knocking until we woke up and she insisted on us to get out of bed at 8am. There was also a miscommunication regarding fridge use and instead of addressing the issue with us personally, she slipped a bill under our door. The place itself is nicely decorated and nice to stay in but Karen made it a bit uncomfortable to converse with her. She owns a super friendly dog which is a plus for animal lovers. WARNING: Her house is located on South Side Chicago, and many of our cab drivers have warned us about the danger in that neighborhood and that many cab drivers will not drive out to that area at night.