Leading up to our trip, the communication could not have been better. We were allowed to check in early as our flights were moved up from BWI. Three of our group of seven arrived that morning and noticed a few things were not as depicted in the listing. The sleep out sofa intended for our solo traveling guest was severely damaged and had metal poking through the bed. The toilet paper holder was ripped off the wall and doors were falling off the hinges. We dropped our bags and went out to grab breakfast. Humble was notified of these issues the day of check in. As our stay continued, we later noticed door handles not attached, trash under the island, cabinets being broken, trash in the cabinets, the shower never draining, unable to keep the toilet seat up, etc. We reached back out to Humble and expressed our concerns. They "apologized" as they said they had an unauthorized party at the location prior to our stay. However, Humble confirmed no one was staying in the "penthouse" prior to our arrival. Why were these issues not a top priority to get fixed prior to our arrival or at least a simple notification that things may not be as shown when we arrive. We requested some compensation from Humble and we received no response. The resolution center was notified and after being told "no" by Humble, the resolution center proceeded to do nothing and say "sorry". Rather than looking at the facts, pictures sent to Humble and Airbnb, they chose to do nothing. So, buyer beware of not only Humble, but Airbnb as well.