I stayed for three months and, generally speaking, was quite pleased with everything. Kasa usually communicates quickly (although there was one instance of repeated requests for something) and is very helpful. Unit was clean and well-stocked; location is great. Some TVs do not have accessible ports, which is a pain for those of us who use a FireStick. Main "complaints:" $$ sure isn't cheap, even for this location; it doesn't help long-termers that mail/packages are unavailable on site. All in all a great building in a great location.