Great place on many levels. Great cleanliness, communication, kitchen, room, value. Soon after I arrived the toilet handle unfortunately broke, preventing it from flushing. I reported it and it was fixed the same day with no problem. Cleaners also come regularly. The only downside is the neighborhood, it is not the best and quite far from the center, though CTA is very affordable and connects everywhere. I was also never unsafe during my 17 day stay like I may have been further south. If travel time to the center is ok for you, I strongly recommend Andy's!