Mary and Alex were extremely quick to respond to all of our questions and messages. The neighborhood felt safe and we never paid more than $15 for an Uber or Lyft into downtown Chicago. We had a car and were able to park on the street in front of the home every day we stayed - very convenient! All of the amenities were great! We loved the decor, the bed was extremely comfortable and the small touches were truly welcoming. However, as a frequent Airbnb traveler, I want to always be honest in my reviews. The entire place needed to be cleaned. We did not feel comfortable in the home, as it was too dirty. The kitchen and grey bathroom rug were full of a combination of food crumbles, dirt, dust and both human and dog hair. The couch was comfortable, but we did not use it, as it was full of stains and hair. We noticed a broom had been sitting out, so we immediately swept the floors upon arrival. The stove top was dusty and both the refrigerator and dishwasher had crusted food stains on the outside. We also saw that although they had a table top microwave, the oven was not in working order - which we were not informed of upon arrival. Also, please note that the bathroom shower did not drain well, which resulted in standing water during the shower.
I want to reiterate that the place itself was great and would have received 5 stars INSTEAD of 3 IF it would have been actually cleaned when we arrived.