The Kasa staff is very responsive. They had their own concierge people at check in time.
The rooms were very clean and pretty comfortable. I personally had trouble with their hard foam bed pillows so if you are sensitive like me, you may want to keep that in mind (maybe they’ll get some others).
The building is a few blocks away from Michigan Ave which makes it quieter, while still being very convenient. (My friend lives right on Michigan and it is much noisier in comparison).
We could walk to many things and the 22 bus is really convenient.
Kasa does require a security deposit on top on AirBnb it seems, so you’ll want to leave the unit as you found it, of course.
In the trash chute closet in the hall, there seems to be recycling bin so we separated our trash.
Also, be aware that there can be a long wait for the elevators at certain times of the day. Maybe ‘check out’ times and when people are coming back from work. So just allow for that. (And you’ll be sharing with dogs, which we did not mind).