Milton was extremely responsive which I appreciated. There were plenty of extra towels and sheets. The place was pretty nice (not luxurious by any means) - we appreciated all the bottled water in the fridge and access to the cleaning products as we opted to mop the floors to have it extra clean for our babies. There were also some bathroom toiletries, which were a nice touch. The fenced grass area was also nice for the babies and street parking was decent. Some of the bad - the rug in the living room was very dirty - we opted to roll it up to the side so we didn’t have to step on it. The beds were uncomfortable and hot water took a while to come on. You could hear the neighbor upstairs - We were awoken by their chairs moving across the floor and the furnace inside the apt was very loud. Overall, would recommend if you want something decent for cheap. Although double the price for 4 adults (vs 2) seemed a little steep.