The other reviews are accurate. We stayed a few nights in December to get a feel for the neighborhood. The owners were very responsive and attentive before, during, and after the stay. The unit and area felt safe and secure. One of the bedrooms was very warm, as reviews mentioned, but we knew that going in and it was just the two of us, so it was not an issue. I brought everything I needed, so lack of hand soap in bathroom and kitchen was also not an issue and I did not bother requesting anything. Towels (bath, hand, and washcloth) were provided. A great location and a place that gets the job done with very good communication. Videos really helped figure out how to check in. Highly recommend looking at those before your arrival.