This was my second time staying at one of Emily & Rich's units -- as someone working in the Illinois Medical District, it was everything I needed and more! The parking spot in the garage was very convenient (street parking was also available!), and both my roommate & I agreed that the washing machines were an amazing perk. Emily & Rich were always very responsive to any questions/concerns we had, and even refunded us for a minor issue that came up during our stay. Overall a wonderful experience, will definitely be staying with them again if I ever need to come back to the area!