Why our rating:
This stay was for a business trip.
Pros:
1. Location near our work venue.
2. The place was very clean.
3. Beds very comfortable.
4. Josh was decently responsive on some items but didn’t handle the gas smell the entire stay. He also worked with us on pricing.
5. Nice to have a parking spot in chicago.
Cons.
1. Our team smelled gas in the apartment downstairs our first night. Josh said there was nothing he could do that day so they opened the window and we’re very cold. The next day a plumber came and we were told it was sewage smell. Not handled. Again, windows open next night. The third day it not handled and was coming upstairs as well and the entire group felt it smelled of gas not sewage. Never handled the entire stay.
2. For a work trip or even family vacation I can’t recommend this Airbnb as far as hospitality. Many instructions and notes around the house are in all caps and dealt in threats. Example: DON’T FLUSH TAMPONS OR WE WILL CHARGE YOU $900. Even our check out instructions were in all caps. It wasn’t very welcoming, felt like we were treated like partying frat kids.
3. We had one staff on the couch for one night that I mentioned multiple times. I couldn’t find the sheets and things and thought I found them to later realize they were just pillows stuffed in a drawer, I messaged about it, no response. Someone had to sleep with sheets that night would have hoped with the many reminders they could have provided blankets without having to message. No extra towels or blankets throughout.
3. The building is a bit dirty outside of the apartment. Trash in the basement walk way that’s pretty dark and dingy with spider webs and dirt. Hard to figure out at night too.
4. One of the bedrooms was very loud for the neighbors upstairs and kept staff up until after 1am by people being very loud upstairs.