We were very unsatisfied with our stay in this home. We paid $499 per night ($1500 total for two nights) and can definitively say it was not worth it. The home was unclean - dirty dishes left in the dishwasher, dirty floors that left our feet and socks black and the rooftop deck was left in disarray and without cushions. We were told "our cleaners must have missed that", which makes me doubt the home was disinfected to meet Air BnB's COVID standards. Worst of all, when we noticed that there weren't any clean cups in the home (only the 5 random dirty cups left in the dishwasher), the management sent someone over with a box of cups and mugs who let herself into the apartment without knocking or notifying us in any way and WITHOUT WEARING A MASK. The reason why we're staying in Air BnB homes is for contact-less/minimal travel because we have two small unvaccinated children and my 76 cancer-survivor mom with us. Also, please note that the apartment is on the 3rd floor (rooftop deck is on the 4th floor) of a walk-up building without elevators in case your group has any mobility issues.
Although the apartment was nice and spacious in and of itself; all of the damages we found, nonfunctioning lights, TV not working well, cleanliness issues, mask-less intrusion in combination with the price paid made this our worst and only negative experience on Air BnB. We respectfully asked for a partial refund because of all the issues (for which we provided numerous photos of) but were only given $75 (5% of our total cost) back due to Air BnB's refund policy. If you decide to book this home or any of the properties this company manages, inspect it as soon as you arrive and contact Air BnB about any issues as they and the hosts are absolved from providing refunds 24 hours after check-in time.