This is in a great location if you are wanting to go to a Cubs game, check out food places or shop at all small little stores. The customer service guy that took the call was really nice. The apartment walls could use some scrubbing as there are scuff marks and dirt on them. The only complaint I have is that there were two adults staying there for two nights and we were only provided 4 towels and 3 wash clothes. When I called about it they did get with the cleaning crew, however, they couldn’t bring them until the next day. We needed the towels for the first night as well, so that part is disappointing about our stay.