Stayed here for 6 weeks. Location was convenient and very close to the red line so it is easy navigate Chicago. Regina was very quick to respond whenever I reached out. However, during my stay there was a leak in the apartment that ruined some of my belongings. In addition, there was a weekend where the building did not have hot water for about 36 hours. When I first found out, I reached out to Regina to let her know but she was already aware. I would have liked to be notified by her when she first became aware of the situation