Scott was great at communicating before and during our stay. The door had an access code which was so convenient to not have to remember a key. The best part of the house is the big backyard which is a rarity in Chicago. I also liked that house was quiet - no dealing with upstairs or downstairs neighbor noise. The neighborhood is very safe but it is about a 15 -20+ minute walk to get to popular bars and restaurants. Ride shares are easily accessible.