I never entered unit. It was supposed to be unit “F,” but the marked units went from unit “E” to unit “H.” I told the host I needed help but then host went silent on me, leaving me stranded out in the cold night. The dark area is dark is among a bunch of vacant boarded up 1-story row houses down a narrow cracked sidewalk littered with trash that’s more like a broken down alley between 2 towering apartments. Even the units that weren’t boarded up appeared vacant & the 1 neighbor present blasted profane rap: I couldn’t get any service so the police assisted me until friend rescued me from this horror story. So far no refund, just defensive tactics.