Overall the experience of staying freehand is fine. The location is wonderful, very close to the pier and close to the public transportation to everywhere. The room is comfortable. The locker is big enough to store a small backpack and carry-on luggage. There won’t be any soap or shampoo. You’ll need to bring yours. They provided the towel (a bit stained though).
Two suggestions would be the staff training.
1. It’d be great if the front desk is willing to take the phone. Every time she picks up the phone she just says please hold. When I visited the hotel, there was nothing she was busy with, she just didn't want to answer the phone and left it there.
2. The cleaning staff came into the room in the morning even if we did not want. She even opened my curtains!!!!!! Super shocking and rude!!!!!