The communication was awesome. I always got very quick responses from the host through the app. We were in Chicago for Lollapalooza and the apartment is in a great location for that. It was just a few minutes walk to the train down to the festival and really close to great coffee and food. On our trip we were also able to walk from the apartment to Wrigleyville, the Vic theater for a Lollapalooza after show, Lake View, and Northalsted.