Heidi was fantastic. Very good communication from the start and throughout my stay. Was very open, honest, and trusting throughout the whole process, and made me feel comfortable. If you love Chinatown as much as I do this is a great place to stay for a great price. Nothing too fancy about the accommodations, but the bed and linens were extremely comfortable, it was clean, fairly quiet, and I really couldn't have any complaints. Would definitely stay again.