The property was nearly new and very nice, but the check-in process was terrible. The host expects you to install an app on your phone before they will provide the check-in details. This is a terrible violation of privacy and should not be allowed. When I reached out to their customer service I got no help at all. They simply sent me more links to install the malware on my phone. I thought the property and location were pleasant, but the check-in process was the worst I've experienced in many years of using AirBNB.