We felt very welcome and communicated with. The space was very clean and comfortable. The neighborhood was great. Beatrice and her husband are very friendly and helpful. There is even a binder with lots of information on getting around the city, places to eat, and info about the place. This is my first Airbnb experience and I will be doing it again. It was so nice to stay in a home and neighborhood. Everything was just like it was described on the listing.