The experience at this Airbnb was quite the turmoil, to say the least.
We had misunderstood what exactly we had booked and had thought we only received a couch and a small bed. However, to say the least, Cote should have urged us to check the sofa to see if we had a sofa bed as she was not there to welcome us in. Instead, she went to the far reach and urged us to contact Airbnb to relocate ourselves.
After many rounds of conversations with Airbnb, we decided to proceed and stay in the Airbnb, despite being much smaller than the pictures showed. The pictures did not show the sofa bed out, so the room itself looked bigger.
But before we could proceed, Cote wanted to have a discussion with us, which seemed unusual as we had sorted it out with Airbnb already. We had to wait 15 minutes for her to arrive only to be brought to a room where it felt like she was interrogating us. She demanded to know the context of the conversation I had with Airbnb. She blatantly states that she did not want us in her home if we were not happy. We told her we'd wish to stay because it was already late and most bookings were already full from the Labor Day weekend. But Cote continues to say that we bothered her, which was unnerving to say to guests with a small misunderstanding. After we apologized numerous times, she finally said she would accept our apology.
It was highly unprofessional and my companion and I no longer felt safe or uncomfortable in her home. Given it was late when we arrived and later after the incident happen, the Airbnb was the only choice we had for our two nights in Chicago.
The room, perhaps, would have been okay to deal with but the situation should have been handled more professionally.
As for the room itself:
The room was small for 2 people, as I said. The house is old and is creaky like other reviews have said. She has a lot of specific rules to adhere, which can be bothersome at times. It is like a hostel, our floor had around 10 people and more so the morning rush for the bathroom was definitely apparent.
There are no trash cans in your room or bathroom, just trash bags. This can be inconvenient if you're a woman and a bit unsanitary at times.
There are no keys to your own room so I would recommend bringing all your cash and valuables with you as you travel. Had I known, I wouldn't have brought my laptop as I didn't feel comfortable with leaving it in the house.
The train is a 10 minute walk from the house.