We had a great stay. Erik's grandmother was there to greet us when we got there, and they were flexible with our check in despite our arrival time changing multiple times due to transportation issues. The family was polite, friendly and warm. The room is exactly as pictured and was perfect for a two day stay. We would recommend the red room for your stay in the Chicago area, it was only a 40 minute commute from the room to downtown Chicago and there were a lot of local options for food and activities in the neighborhood.