Had a few hiccups that were dealt with… slowly. There is no one available to help you at the location. Just a chat box that is operated leisurely. I would say this is great for a weekend. But not for an extended stay. I would’ve paid more to get better value. But like I said, it’s a great budget option for a few days. The building is not secure though. The left door is open during business hours (there is a cigar lounge on the second floor which smells strongly in the elevator and lobby) and if someone uses the stairwell, they have full access to the building without needing any type of code or key. It’s in the heart of downtown and while I was there for 3 weeks, there was a LOT of crime. I would not recommend leaving after dark. The room itself was clean and nice enough.