It's the little touches that make Acme more than just a routine hotel stay - the personal chalkboard sign greeting you when you get to your room, the thermos of good coffee (not that instant stuff) at your door each morning, and the excellent communication every step along the way. We were sad we didn't get to visit some of their amenities, but greatly appreciated that their precaution to close certain aspects for the health of guests and staff. We felt safe, comfortable, and had easy access to enjoy the city.