First of all, the apartment was an adorable vintage Chicago walkup with high ceilings and big windows, cutely decorated and very clean. If you are looking for a place that makes you feel like you really live in Chicago, this is a good choice. It's in a quiet building on a lovely tree-lined street, and the location is near some solid local restaurants, a few shops, and public transport. It's also pretty easy to get to Wicker park, Logan Square and downtown from this place because of the great transit system.
Secondly, Christine was very sweet and accommodating, even worked with us on an early check in because we got there a few hours before normal check in. She was also super easy to reach whenever we had a question. I would definitely stay here again.