My wife and I spent 3 nights in the Sarah's very comfortable little place. The check in process was simple (per the instructions), and Sarah responded immediately to my only question, which had to do with nuances of parking. The apartment is clean, well appointed, and loaded with information about local shopping, restaurants, Chicago. The beds were comfy, the newly remodeled bath has a spacious shower, and on street parking was not a problem at all. I would use this listing again.