Being an Airbnb owner myself, I hate to give a bad review, but I don’t have a choice. Cleanliness and the accuracy of the listing are our biggest complaints.
The house was not clean when we arrived - the cleaners were actually still there after we had very strict instructions to not show up until 4 pm, which we complied with. After contacting the owner, he seemed very blasé about it all and offered no solutions. We ended up cleaning the place for over an hour after driving several hours to get there and we had our baby with us. The beds had stains on them as well.
The communication was just all around bad and that’s why it was unpleasant. Had we known that the house wouldn’t have been ready, we could have tried to turn around it. So the arrival wasn’t great, but the location of the home really made the stay unpleasant. The house is inches from the train which runs every several minutes. It’s incredibly loud. So the outdoor space you see isn’t even worth going on because it’d be so loud. The sound is barely muffled while inside. Sleeping was tough to say the least.
We gave 2 stars because at least Patricia refunded us the cleaning fee. So, I appreciated her communication, but the other owner was rude and careless.