It's a great place and it's location is one the place to live in Chicago. It's near Michigan Ave which which is perfect for shopping. Some attractions which are walkable from Freehand are 360 observatory, Harry Potter Experience, river front, Trump tower, Architectural tour and Starbucks. The bus stop is just 3 mins away and you can catch bus for Field museum, aquarium and almost to all the attractions. It's also best for people who are like me and love to wander on the streets of Chicago. You can walk from Freehand to Millennium park in 20mins. The staff is very friendly and flexible. they allowed me to keep my luggage in the storage after I checkout at 10am. I did shopping on that day and then returned to freehand in the evening to take my luggage. No hotel or lodge has offered me this service before. I would definitely stay here again if I am visiting Chicago.