The place is nice & the area was great, but whoever does the cleaning doesn’t properly keep the place up. There was hair in the shower, old urine stains that even I couldn’t remove with cleaning product . The place didn’t look properly swept or mopped . Also, upon checkin communication was horrible and the entry code didn’t work. Zencity replied with another code that didn’t work as well. Once I let them know the issue I never got a reply back until after I was already in the building. I waiting until someone finally walked out and then entered the building . Zencity did offer an extra hour before check out which was appreciated , but I didn’t like standing outside with a little one and pregnant late at night. Communication and cleanliness needs to be better .