My experience was a little disappointing. When I arrived the instructions on the app told me to call a person who would deliver the keys. I think this is inconvenient for international people as it costs a lot to call and some people's phones might not work well in other countries. I called and the greeting was "who is this? ". Once I explained my business I was asked which my room number was and as I was not aware that I could see it on the app I couldn't answer straight away. Once I told my room number I waited quite a while to get my keys and the room ended up being something else that it was supposed to. This whole situation (the hosts not knowing what my room was and someone else staying in the room I was supposed to stay in) indicated that the hosts were not that organized. The room was nice and clean but I noticed that there was no towel quite late t night . There was a note on the wall stating that I could request a towel by texting the host but as it was late and did not feel that welcome, I didn't. I also had a hard time sleeping as it was freezing in the room but I could not find a heater or extra blanket. I only stayed one night so it served the purpose. For a longer stay I would pick someplace else next time.