The host and I had very good communication let me start there. She was able to accommodate me and my guests after having to cancel our reservation for THIS house and offered us a bigger house for the same price. I’m giving 3 stars because the house offered to us wasn’t clean at all and the downstairs toilet flooded and bagged up into the shower. I was very uncomfortable because of the uncleanliness especially with the virus/pandemic. However when I called to tell her about the condition of the house. She sent someone to make the beds for us that day and the cleaning lady came back the next afternoon to deep clean. A plumber also came out the next morning to fix the bathroom. Besides the uncleanliness, broken toilet and feeling uncomfortable the house was as expected and looked exactly like the pictures!