Erika was very helpful in planning out keys pickup without being there in person. She was very flexible in time of checkings in and out as well. She would text me to make sure everything was all right. She was sweet. Everything was planned flawlessly as it was planned. Her cats were friendly and pretty chill out. Nice clean place for a very reasonable price!!! The heat was heat at night and I did enjoy a quiet good night sleep. Would definitely recommend her!!