Beth takes no responsibility for anything going wrong. I read other poor reviews but listened to the lucky people, who had no problems and gave her a good review. I received the same accusations as others who ran into difficulty: I had snuck in extra people (Beth had everyone's name and phone number) I was accused of not knowing how to use a toilet correctly or flush a toilet, she was not responsible if it overflowed . I'm 70 years old,, I've got the hang of using a toilet.. There were no hangers, she gave us 3. The hangers bent when hanging up a coat. If everything goes smoothly you'll be fine.