I would say everything was alright, Bridget was very responsive and able to help us. The place is great, we had plenty of room for a family of six.
We tried to use the oven but it seems it is not working. The location is really good, you can take route 65 in front of the apartment me it takes you to downtown or Navy Pier. Blue line is also close, walking distance, no more than 10 minutes.
Thanks Bridget, nice place and thanks for your help.