I would love to say how perfect my stay was like everyone else was able to say but if I did I’d be flat out lying…
Upon arrival, there was a huge puddle of water right at the front door. I knew it must’ve been the dishwasher so we opened it only to see it flooded with very dirty water. Reached out to Zencity about the problem just for them to tell us they already knew about it and for us not to open the dishwasher. After checking everything else out we noticed how the curtain that covered the balcony door was broken and off track leaving it hanging to the floor and making it hard accessing the balcony. On to the overall look of the apartment; To the naked eye everything seemed super perfect but as we begin looking around, it was actually very dirty. It seemed that they only cleaned off what people might look at or touch. The floor was very nasty, and the rug that the bed sits on top of was filthy and had all types of unknown stains on it. The pillows on the chairs had food stains on them as well. The dishes in the cabinets were dirty and had crumbs and stains as if no one even looked at them from the previous guest. There were two old bars of soap left in the shower as well. The next day of our stay we decided to make breakfast just to find out that all the eyes on the stove were broken/not lighting except for one. There was only one pan for cooking, and it was completely falling apart. Also during our 2nd day staying there we noticed that the garbage disposal in the sink started to flood with water. The water wasn’t going down even after turning the drain on, it only made it flood more. Zencity was no help at all resolving any of the problems we were having. Zencity is a company and not a private host so if you plan on staying here please know that when you reach out to them for anything you will find that different people are reaching back out to you and not just one person. I still gave them two stars although they deserve 1 because the location was good and in a convenient area near all types of different food places and small stores. I hate that I was fooled by the reviews of this place.