Our host Ryan, was very reliable with the check in/check out time. It was our very first Airbnb experience, so we really didn't know what to expect. Ryan was not present when we got go the place, but he left us the key in a keybox. We got to the room and was impressed by the cleanliness of the room. Ryan offered to help us with anything that could make our stay better. Fortunately, everything was on our expectation. The only downside is probably the distance from the downtown, which is where all the attractions are located. We had to take Uber to where ever we go. Other than that, awesome room and awesome host! Would recommend!