This is a gorgeous apartment in an unbeatable location. It is decorated straight out of a West Elm catalog and gave my family of four plenty of space to relax after checking out all that Chicago has to offer. The Brown Line is about a 4 or 5 minute walk and will take you easily into downtown. You do hear the train from the apartment, but it was very easy to get used to after a few hours. It runs much less frequently at night and stops altogether during a period, so it wasn't an issue for us. The first night I couldn't get the heat about 65 degrees (a bit too cod) and John was immediately responsive and had the problem fixed right away. We loved being able to walk to all the great shops and restaurants along Southport (including Jenni's ice cream!) and with two young kids, this was a huge bonus. There are even a few wonderful restaurants where the kids eat free (Crosby's kitchen is one). What a great stay!