The unit was very clean and beautifully updated and equipped in the kitchen, bathroom, living room, and bedroom. Check in was simple and convenient, and William was very responsive before and during the stay. The location was great, and having the washer and dryer available in the unit was very handy for a long stay. And I appreciated how little was involved with the check-out process. This unit was exactly what I needed, in a great neighborhood where I needed to be in the city.