I had a very mixed experience staying at this Airbnb
The good: fantastic location, comfortable bed, great shower, and cute kitchen. I appreciate Matthew accommodating an early check-in for us.
The parts-i-wish-were-better: We rented this Airbnb on 8/8/19 - 8/12/19. During the weekdays, apparently there was construction that began at around 5am-6am right outside. Not a pleasant surprise when on vacation. I am a light sleeper, but my husband is not and it worked both of us up. I asked Matthew if he knew about this, and he did not answer the question. The walls in the building are also extremely thin, to the point where you can hear people walk in the hallways from your bed. If you are a very light sleeper like me, this will be an issue. Also, I am very particular about cleanliness of the space. The toilet had hair on it but looked otherwise cleaned so I quickly sprayed it with disinfectant that was in the apartment - not a problem. But then after I took a shower, I discovered mid-drying that the towel was filthy. I sent the images to Matthew. Instead of apologizing, he replied a "hmm that's strange," and said the cleaning people came, and followed with, verbatim, "You realized about this only today?" I felt that I had to disclosed why I showered 3 days into the reservation (showered before I left, then the next day at a spa, then that following day there) because he didn't believe me...? I wish the response was more apologetic and less accusatory. If my early check-in, which was not obligatory, was going to compromise the cleaning, I would have been totally fine with checking in at the regular time (this should have been communicated).
Additionally, in the check-in process Matthew sends, it asks that you do not tell anyone that this is an Airbnb. This made me feel a bit uncomfortable since I didn't know the reason why (local residents dislike renters of Airbnbs? is it illegal?)
With that said, I do not think I'll be renting again next time I am in Chicago