1. Very cozy and stylish place
2. Jax's handwriting welcoming letter, instant coffee, chocolate, candy in cups (you can use the cup as well, very thoughtful!)
3. Free small snacks, free wifi, very good location (close to Fashion Outlet and the airport)
4. She responses very quickly. You text her, and she will reply back to you right away.
4.5/5 start place! If the room is available when we visit Chicago next time, I will book the place again!