Helen was an amazing host! Our only issue was with the electrical outlets not working properly, the plugs seemed to work and then not work and they were unable to charge our phones and took much longer to charge than they should have. Other than that everything else was great! She let us check in early and stay past our check out time. She greeted us when she got back from our trip and gave us some really good recommendations on what to do/see and where to go eat. The bus stop is right outside so it was super convenient for us to get around. She had plenty of clean towels as well.