Alex was flexible about allowing me to check in an hour early which was appreciated -- the only issue was when I got into the room the bed wasn't made and without sheets. By the time I got back that evening Alex made sure it was made and it looked great.
The only other thing I'd note for folks who have cars is that while there does seem to be a parking space available, Alex asked that if I leave it there during the days that I was fully booked to stay, that I pay him $10. I didn't want this extra cost so I just opted to move the car, but I was confused as I thought a parking space was included in the rental.