Vilma was overall a good host. She was willing to negotiate a monthly rate to better accommodate my husband, my dog, and I. The apartment is cute, very artsy and the location is great, close to the train, convenience store, and restaurants. Our biggest issue staying at her place was the heat not working. The first few days we stayed there were somewhat warm so it was not a big issue, but the temperature dropped to the 30s and the place was freezing. I made multiple complaints to the host about the temperature in the unit. She first said the heat was working, but I knew it wasn't because I did everything I could to change the thermostat settings, including changing the batteries. Later she notified us that the furnace was not working and her husband was working on fixing it. She offered to provide us with a small heater, which we welcomed. She also advised us to turn on a small heater in the front room and to keep the oven on (which is not safe). My husband was working from home with the oven turned on most of the day. She stated the heater would be fixed soon, but after a week and a half, the heating was still not working and we decided to leave the place a week before the reservation was over. The place is cute, but without heat during cold temperatures, there is no level of comfort.