Milo and Chandra are not just your 'hosts', but also your friends and tour guides while you're in Chicago! They are LITERALLY available at ALL times no matter your situation. I personally had a delayed flight, however; they were waiting for me and my entire family on the train stop to guide us on how to get to their home un multiple ways. In addition, while walking to their apartment, they point and show spots in the Chinatown area on where to eat, how to go, etc. This place is very close to downtown Chicago and the subway trains are at a walking distance!(less than 10min). Both, Milo and Chandra are very polite, attentive, friendly, respectful and warm welcoming hosts!