I wouldn’t rebook here. Not horrible, but I have mixed feelings, please see below:
I’ll start with the pros.... COOL SPACE loved the LOCATION (Fulton Market area has great dining and shops right out the front door, EASY PARKING (we traveled during Covid, so street meter parking was very easy as area was empty), LOTS OF SPACE (loft was large and spacious), COMFY BEDS (mattress and pillows where cozy ). RESPONSE TIME is quick , they are good communicators. EARLY CHECK IN was granted when I asked by two hours :)
Now for the cons... CLEANLINESS was lacking, the floor looked and felt dirty, so we took it upon ourselves to mop, 7 black buckets of water later, the floor was in better shape. Area rugs in two places had food stains on them and were also overall dingee /dirty. Kitchen countertops had some leftover pizza stains and such on them too. The bathrooms seemed clean though. MAINTENANCE issues , of the six dinning room chairs 4 where wobbly and unusable and the door lock for the apartment was missing a battery so you couldn’t lock the front door which was a safety concern(they did fix this the following AM) . The bed in the master was broken and sagged a bit, making it a bit uncomfortable to sleep (they did ask me if is was usable and I said yes as it’s only two nights )HEAT, this was probably the worst complaint For me) The heating is terrible. Some areas get so hot and other are always cold. Not enough vents evenly distributing air. I was so uncomfortable in the master because the air vent was literally directly above the bed and blew air straight onto our head all night. ( I’m sure this is the building fault, and not Staywell , but it wasn’t pleasant. LINENS , no washcloths provided which was annoying. FURNITURE, seemed cheap and lacking. Everything was so minimalist, a little counter space in the bathroom would be nice to but your toilets on and something in the bedrooms would have been better.
All and all, I did have a great time with my family, just turned off as I expected more sanitary conditions during COVID and not so many random maintenance issues.