Simple and totally adequate hotel. Nothing special, but more than good enough for a casual stay in Chicago.
Very friendly receptionist staff, easy to talk to and very accommodating. The room is simple and comfortable. The bathroom is especially nice! The surrounding area is central, yet not too crazy, and there are many restaurants close by. There’s also a downstairs bar at the hotel that seemed to have a nice vibe.
The reason I gave negative remark on communication was because I messaged through AirBnb and I never got a response.