This was a great apartment and Irena was very responsive to our needs. Access to the building was easy and the directions for check-in/check-out were clear and easy to follow. This was our first visit to Chicago and the Lakeview neighborhood location was awesome - walking distance to everything you could possibly want or need: Wrigley Field, Lake Michigan, tons of local restaurants, bars and theaters and the best part was the subway was only a 1/2 block away. The apartment was clean and well-stocked; the Keurig and supply of K-cups was a welcome touch. We would definitely stay here again.