Disappointing Accommodations, 06/2022
My family and I were very disappointed with the accommodations delivered by Airbnb during our recent stay in Chicago. The facility, while having the potential to deliver acceptable accommodations, failed to provide a consistency of amenities that can be found in even a "Days Inn" or Motel 6" facility. In specific:
1. In the larger bedroom, the closet was full of men's clothes with little/no room for our clothes. There was hair in that bedroom's bathroom shower and sink.
2. In the hall bathroom, the sink had no water coming out of the hot water faucet; the cold water faucet continued to turn when trying to either turn the water on/or off. The lock on the pocket door was inoperable.
3. In the second bedroom, the ceiling fan had a light that would only turn off when you turned the fan off, limiting air flow in the bedroom at night. The TV in that bedroom didn't have a remote control (or any controls) to operate the TV. You could not turn the TV off/on, change channels or volume.
4. Kitchen - personal/spoiled food was in the refrigerator; refrigerator was dirty; kitchen sink (dual sink setup- one sink was clogged causing water to back up and drain very slowly); floor was sticky near the refrigerator.
5. Dining room table and chairs were missing.
6. Was provided only one set of front door keys, limiting our ability to independently move throughout the city.
7. We were told that there would be one parking space available; yet upon arrival we were denied access to that parking.
8. TV service throughout the apartment was limited to apps, no cable or local programming was available. Yet NO TV GUIDE or instructions were provided.