We had such a lovely stay! We got to meet Michael at arrive and he was very kind. Check in was very easy and like past reviews, everything was labeled- easy to find anything needed. We had one roll of toilet paper when we arrived so I messaged Michael asking about options if needed, and he responded right away! He dropped off a new pack + paper towels in around 5 minutes. The only thing we found was anywhere we needed to get in the city was more around 20 minutes via Uber than listed, but that was no problem for us since we spaced events out. Neighbors in the neighborhood, who we often saw while they were walking their dogs, were very friendly as well!