Overall a great experience! John and Elizabeth were very responsive and easy to correspond with. The unit was clean and actually bigger than I was expecting from the pictures, so that was a plus. It also came well equipped with plenty of utensils and other household items and even tea and coffee for the morning. The only major downside to the apartment was that it was located directly above a restaurant and so was a bit noisy until around 11pm.
We had one issue where polyurethane from the upstairs unit diffused into our apartment for a few hours. It wasn’t a huge issue, but John was quick to apologize and let us know what it was and even got us a gift card for the inconvenience.
I would consider renting again if I were in Chicago.