This was our first experience with AirBnB, and it was lovely. Self check-in was easy. The studio is in a beautiful, walkable neighborhood. We walked to and from the Loop one day. The unit is clean and cozy. I appreciated the quality of the towels and that he has a hair dryer and iron for use. I didn't meet James in person, but he was easy to email back and forth with. I Definitely recommend the studio!