Extremely clear communication, though I didn't get a response when texting to the number he had sent (which is less than recommended, but alas, much easier). The place was in a delightful older neighborhood and the condo was clean and with the expected "charms" of an older place (some chipped plaster, missing paint, etc) that did not in any way inhibit our ability to use it or enjoy our time there. The only suggestion is that the kitchen could perhaps have a bit more in the way of supplies. Minimal tools were included and some key things (like a can opener) were missing that made cooking there more of an adventure. Overall, really nice place that I would definitely use again (and just bring some extra kitchen supplies if we planned to cook again)