I have stayed in Bill & Kathy's property more than a few times. Every time I visit Chicago it's a must that I reserve their property. Due to the CDC and covid-19 there were some changes quite naturally to the check in process, but other than that it was a very nice and comfortable stay. The property was very clean as always. They provide things you would typically need and use just as if you're in your own home. The response time is super fast, which is important. They provide with all the fine details of the property to ensure your stay is a comfortable one. They also provide you with a "to-do" for activities and eateries in the area and downtown. Like I said before...we always stay at the property. We feel safe when being in the neighborhood. It's very close to everything in Hyde Park and Downtown. Thanks again Bill & Kathy. We enjoyed and will be back.