The beginning of the trip was a bit frustrating. The lockbox was a bit confusing to open. I made it to the Airbnb pretty late at night so it took me a little time to get in touch with TJ. Once I did though he walked me through everything. While there the first night the Wi-Fi wasn’t working due to the signal being out in the area ( we didn’t find out the reason until the next morning). TJ did everything in his power to try to get the Wi-Fi back up and running because I work from home. I like that he stayed responsive until the wee hours of the night. He even sent someone out that same night and came by the next morning himself. I really appreciated that. The place looked just like the pics and was very clean. Overall I enjoyed my stay and would book again.