This place is fantastic. It's exactly how you see it in the pictures - so clean, spacious and comfortable. Towels, soap, bottled water, toilet paper, paper towels, coffee - so much at your finger tips. Bryan met us and went thru everything with us upon our arrival. Location is perfect - you can be anywhere you need to be 5 - 20 minutes - it's great. We will definitely stay there every time we are in Chicago - no question. Don't hesitate, book this place! You'll love it.