Amanda was hugely helpful as we had a late arrival and early departure. She helped us scout out parking, which turned out to be very easy. The room was cooled by an open window and ceiling fan which was plenty. The bed was a little small for my 6'5" husband and me (5'5") at the same time but we knew that could be the case going in. Everything was clean, the wifi was great, there was a desk to work at for some late-night calls, and we felt comfortable making light use of the kitchen. We didn't actually see Amanda as our schedules overlapped awkwardly, but she kept in great touch. Would definitely stay again especially as we visit UChicago.