The place is comfortable and in a really convenient part of Lincoln Park. You're very near DePaul University and also the Fullerton Red Line stop so you can get anywhere. A grocery and Starbucks nearby, which was important for us. The apartment was on the lowest floor of a big building. It was clean. We would have liked to have had more toiletries, but that may have just been an anomaly. The kitchen did have everything we needed. The bed does creak, but imagine you could fix that with a little handy man work. Overall, it was a good experience. I only talked to Shannon on the phone, but she seemed nice.