I have never had a bad AirBnB experience before, but the way these hosts have acted is unacceptable, so I am posting this for others to be aware.
I rented Dasha and Owen's place during the COVID19 pandemic, to have extra workspace and a quiet place to relax during this time. Just before the rental began, the statewide shelter-in-place order went into effect. Because of the evolving situation and my concern for my family and loved ones, I asked them what kind of disinfecting practices they were doing in their rental, and they answered me, "I don't know what you mean."
Because of this lack of consideration, I never ended up staying in the rental at all, since it wasn't essential for me. During the eight days I was paying for the place, I got an automatic message about all the great fine-dining restaurants in the area I could go to (which were now all closed for sit-in, due to shelter-in-place). Dasha and Owen clearly have their rental (one of several they own) on autopilot, even during a pandemic.
I would ignore all this and chalk it up to personal differences in the way they treat people, if it weren't for one final detail. On the day of my "check-out," I received a money request from them claiming their towels were missing, asking me to pay to replace towels I never even saw.
The way they handled this matter was also apparently automated. The message they sent included the phrase "these things happen" in it, and asked for "$39.99." Additionally, they made no effort to ask me if I knew anything about the towels before asking for money.
Whomever went in to clean the apartment at the end of my rental period would have to have noticed that the bed, furniture, kitchen space and bathroom were all untouched. To then go so far as to do what they did, for an extra $40, on top of the money they'd already collected on an unused eight-day rental, is disgusting.
Do yourself a favor and avoid these people.
From what I can tell, the loft is above a noisy (under normal circumstances) restaurant on a busy thoroughfare, and not particularly close to any niceties or attractions.