Allan was a lifesaver when I had to make a last minute booking. Responded so quickly and had the unit ready for me within the hour! The unit itself is GORGEOUS and super clean and in the perfect location in Boystown. Parking was simple and Allan had passes to use for the Permit streets nearby. Allan was super helpful and communicative whenever I had a question- he even helped me find a dog walker when I knew I was going to have a long day at work. I travel to Chicago often for work and plan on staying here every time going forward as long as it is available!