William was accommodating, efficient and very easy to reach. The apartment was warm (cozy radiator heat), clean & very comfortable for our family stay. We loved being able to have my sisters dog visit & the convenience of having the driveway for parking was the cherry on top! The family enjoyed the espresso machine and also, the shower experience was special. William also had a big variety of snacks set out which was helpful when we were coming and going from traveling. 10/10 recommended staying with William!