The code to the entrance and apartment’s door provided by Zencity wasnt correct. It took me about 3 hours to fix the problem and taking into account I was after the 20hours trip it was hard.
The other issue is the number of beds- there are two spacious bedrooms and the flat is expected for 5 guests. It is quite hard to do - the Coach in the living room is not dedicated for sleeping (is not folded). I spent the time there with my 2 teenager sons, si there were 3 of us, and… I was supposed to sleep with one of them..????
The number anmenities in the kitchen is not sufficient.
The communication process with Zencity is great.