The stay we had at Freehand was ok. Since we were only there for a short visit, we let the hotel situation go since we only booked it to sleep. If you plan in spending time at the hotel room, this is NOT the hotel for you. First, I would like to mention that the pictures don’t look anything like what we actually got for a room. The room we received for our stay was TINY. We could barley move around in there and it was two of us. Our view was also of a parking ramp. Additionally, the amenities they mentioned were inaccurate. The bar and cafe were closed due to covid, which I can understand, but they never informed us of it. Also, they charge $40 to park which they also don’t specify. I would recommend downloading an app if you plan to stay there and are taking a vehicle, which is what I did, and got parking for half the price than the hotels for a parking ramp right next to it for 24 hrs. Also, they state you can call and check in early as long as a room is available but you have to pay $30. A lot of things in this description and messages sent by the hotel were overall extremely inaccurate. Probably wouldn’t stay here again to be honest.