Alicia was very accommodating and friendly. Having a private parking space behind the home was great when coming back at night. The home is in a nice residential area. Close to many different Chicago neighborhoods. The wifi was great, my husband and I were both able to work remotely at the same time with no issues. Fully stocked kitchen of pans, dishes, utensils if you want to cook while staying there. The back staircase to this upper unit is a bit steep and tight, ask if you can use the front staircase if this is an issue.