Febi was very gracious and accommodated my last minute request to book. She ensured someone was there to greet us and show us about entering the building, etc. Febi did a great job upgrading the apartment and the king sized beds were a plus during our stay. The location also worked out great for my needs during my stay. I'm not very familiar with Chicago, but everywhere I needed to go was only 10 - 15 minutes away. I felt very secure in the apartment since the main entrance to the building is secured and requires a keyed entry. It is on the 3rd floor of the building, but it was peaceful during out stay. The only issue I had during my stay was parking through not fault of Febi's. It is mostly street parking. Word to the wise be sure to read all the signs on the main road before parking, especially if you go December - April. All in all I would definitely consider staying here again if I need accommodations in the City of Chicago.