Roseanna was a great host and the room was clean and exactly as described. The communication and organization was excellent - she replied often within minutes. There was a notebook will all the information needed and parking vouchers provided - it was never a problem to park right in front of the location. I felt safe in the neighborhood and the area was central to Chicago. The walls were a little thin, so it was possible to hear other guests. Luckily, the other guest at the time was very considerate and quiet, so there was no issue. I would stay there again if it is available.