William is the best host! He was always responsive and helpful before I checked in and replied swiftly to all my questions. He made sure my room was cat-free and gave me clean bedding and even bought brand new pillows for me as I'm allergic to cats. The place itself is great – amazing location right in the heart of Wicker Park, two minutes from Damen station (right on the line to O'Hare airport and downtown) and close to all the cafés, bars, convenience stores and nice vintage shops. The room and house are huge too. I would come back in a heartbeat!