Ryan was very accessible via AirBnB messaging and offered help when planning how to get around Chicago prior to my trip. I did not have a chance to meet Ryan but his partner Josh and another roommate helped me get settled in and gave me a quick tour of the wonderful house. They were very welcoming and courteous. I loved the house; it is huge with an antique feel but the accommodations were very modern. The electric fireplace and huge flat screen made me feel right at home; almost wanted to stay in and watch Netflix instead of explore Chicago. Oh, and the bed is like a cloud! The only negative about the bedroom is that the door would not lock, or close properly for that matter. But I just blocked it with the nightstand. The house is (or felt) very safe anyway. The neighborhood is not very nice or clean, all the Lyft drivers I called asked why I would stay there on a visit; however, the block the house is on is nice. The house is, again, wonderful and I would recommend it to anyone.