I would give the apartment itself and the hosts 5 stars. Beautiful, large, clean apartment that was close to everything. Never had to complain about anything to the hosts at all. Now, the upstairs neighbors..... I read reviews and even the description on this place before booking and I knew being in Chicago, it would be fairly noisy and if the upstairs neighbors were only loud up until maybe 12am-1am as I’ve read, that would not be a problem. However, during our stay, the 2nd floor neighbors were loud ALL NIGHT (up to 6am) Sleep for us most of our stay was SEVERELY limited. Two young men (teens) kept knocking on the back door to our apartment and running off or asking us for random things which seemed very odd at times. (I was asked for a lighter because he wanted to “light” fireworks)
Our last night in the apartment was the WORST!!! NO SLEEP at all! Constant running around upstairs, yelling, doors slamming and things being dropped on the floor frequently. I don’t blame the host for this issue but the tenants above should carry more respect for those staying for a short time and not bother those that are there. All I can say is if you want piece and quiet, it’s not the place for you.