Staying with Matt was an example of exactly how a good air bnb should be run. He's accommodating, available at all times but not invasive whatsoever (we did not meet face-to-face until the second day of my stay because of scheduling but he always texted back right away and hid a key for me). His 12th story luxury apartment is in, in my opinion, a perfect location in Chicago in the middle of everything. Fantastic experience, I'm surprised he doesn't charge more.