This was a great stay, in a great apartment, in a great location, in the great city of Chicago. I’m going to mention one check-in snafu, but I’m only doing so to remark on how quickly it was resolved: there was no key in the lockbox I was told to access; I messaged Lane, and she got back to me almost immediately with instructions for an alternate/correct lock box. The speed with which she handled it actually made me feel BETTER about the check-in than had there been no bumps in the road. I appreciated the attentiveness. Will absolutely stay again!