Our church reserved the Airbnb for panelists that we had from out of town for a summit. Syed was understanding and helped us every step of the way, made himself available when we had the one and ONLY issue that the guests had during the entire stay, and make sure we had all the information that we needed, as well as being flexible with the reservation extension. For that, we are so appreciative & grateful and would 10/10 recommend and rebook again. :)