We had a great stay with Kasa! The check-in process was super easy and when we got there another guest had parked in our assigned spot. I called Kasa's support line and the issue was resolved within 5 minutes on the phone and the customer support worker was very friendly. The location was great - only about 0.5 mile walk to the Red Line and just over a mile to the Museum Campus. We worked from the unit for a few days and had no issues with the WIFI, which included streaming shows on the TV at the same time. The only thing to note is that the TV is a Smart TV, so you can log in to all your streaming services, but there is no traditional cable. This was not a make or break thing for us (especially compared to the assigned parking and location), but may be for others. We would definitely stay here again - it's nice and quiet and out of the true downtown hustle and bustle!