Levar’s loft is located in an awesome area. Quick walk to restaurants and the ‘L’! The host was very communicative but we had hiccups from the start. Our check in was pushed back an hour and a half because the previous guests ‘left late’. He indicate that the cleaners were running late and pointed us to a nearby bar to kill some time. When we arrived at the loft, we noticed that it was far from clean. The floors were unswept, the bathroom sink and shower area were clearly unwashed and the towels were covered in what appeared to be pubic hair. It quickly became apparent that there was also no hot water in his unit.
We told the host immediately about our concerns and he said that he’d have a new cleaning crew come by to re-clean and that he’d check into the water heater issue. The following day, the loft was cleaned again and he supplied new towels and bedroom linens. He also left a bottle of wine for our troubles and rebated us $100.00.
We were there from Thursday to Monday and the water issue was never resolved. We took ice cold showers for the extent of our vacation and my girlfriend was unable to wash her hair during that time. We were disappointed that the water issue wasn’t resolved and that even after messaging the host for an additional compensation, our request was ignored.
We are reasonable people and usually let most things slide. We understand that the water issue may be difficult to fix immediately however for the price we paid for the stay, we expected to get more than $100 refund for our inconvenience. We just wanted the host to do the right thing.
This is an accurate account of the events as they unfolded. We’ve noticed that the host becomes defensive when a guest has anything critical to say regarding his place.
Despite the inconvenience/hiccups, we still enjoyed our stay in Chicago