The building is well located, and the concierges are really friendly. The apartment has amazing views, beautifully decorated, and it was a great space for my family. Our two teenagers had a room for themselves, and they love it. We could hear the trains, but it interfered with our sleep.
Things to improve:
The apartment is menage by a company from Texas, and it make the experience not a very personal or a friendly one.
Also, the fact that the roast in not in Chicago makes more difficult to maintain the property.
The apartment would benefit from a little painting touch up, and the light in my nightstand was not working.
The apartment had only one water glass, and I missed having in the apartment a hair dryer, toaster, laundry detergent, and a small vacuum to keep the apartment clean.
Over all it was a good stay. But with these small changes, I believe the experience of the guests would really increase.