Terrible experience and place. Stay away!!
I traveled to Chicago for the weekend with kids and parents. Owners were careless and had complete disregard for my family’s comfort or wellbeing.
Place is under renovation/construction. The description doesn’t mention that there are closet doors missing, windows have no curtains (curtains are siting in new bags next to windows) door knob missing or makeshift of door knob in one bedroom (my daughter got locked in and had to use a butter knife, per owners suggestion to prop door open). Flooring not finished, holes in the floor in between rooms/ under doors).
Closet doors missing with cloth racks in bags (was I supposed to unwrap from bag and hang myself?)
Trash can full of garbage.
I communicated with owner but her excuse was that handyman quit and if I wanted those repairs done my family and I had to leave the unit. Or if we wanted to cancel that we had to evacuate in 30 minutes!!!! Completely absurd!
I had to scramble to find a hotel on a busy Saturday night.
I am glad Airbnb stepped in and provided a full refund. I hope nobody else has to go through this!