Easy check in process, helpful directions via a phone call from home before we left. We arrived late at night and were beyond thrilled to find coffee and tea available to us for the morning, what a nice touch! The apartment was very clean, great pillows/comforters and comfy beds. The wireless worked well. The location is in a great neighborhood with lots of restaurants and stores within short walking distance. The short walk to the L was perfect for us as we relied completely on public transportation which is super easy to navigate and get everywhere we wanted to go. Looking forward to a return visit in the future!