It was clean, warm (important when visiting Chicago in February), cozy, and well located for my conference at the Hilton in Chicago. I was pretty annoyed that they wouldn't allow me a late checkout without charging me $85, but so it goes in late stage capitalism where big corps buy up all the properties and take any excuse to charge an extra dollar (or EIGHTY FIVE for an extra couple hours in the space). They also would not allow me an early check-in and tried to refer me to another app that is happy to profit off of travelers' needs when I mentioned that my flight arrived early in the morning. Despite the fact that the water was shut off the entire first day I was there. So yeah, the space was suitable for what I needed, but I'll also say it would have felt small for more than one person.