Ryan was helpful, quick to respond to questions and requests, and allowed us a flexible check in time. Room was nice and comfy, TV with Netflix was a plus. However, many parts of the house were dirty or in need of repairs. For example, our countertops and couch were dusty, and one of the windows had broken glass. Kitchen was well stocked but also a bit grimey. Bathroom was nicely renovated but had to be shared amongst two floors. Located in a very sketchy area but close to the train. His dogs were cute and affectionate!