Carmen is an absolute gem. She's passionate about Chicago and showing travelers an authentic experience. We stayed at their place while in town for the Chicago Marathon. It was like staying at a family members house. We tried a number of Carmen's neighborhood recommendations (get a piece of pie at Hoosier Mama's Pie Company--you won't regret it) and were able to take the Pink or Green line downtown for the race and festivities. The apartment was quaint and clean with a completely separate entrance so we could come and go as we needed. One thing to note is that this is a first floor/basement apartment, so you can hear movement in the house above you. It was also rather cold the weekend we were in town, and the heater was a bit loud. Nothing a pair of earplugs won't solve. We had an absolutely fantastic time and saved $$$$ compared to those who stayed downtown for the race.