Doug's place is just okay. It opened in 1965 and while the lobbies are nice enough, the elevators were dirty and the condo needs refreshing. The bed has miles of old-style memory foam on it which makes it extremely soft (designed to hide a worn out mattress I presume). The curtain linings are torn and the deck shade mechanism is broken. The most difficult part was the poor service from Doug when it came to us making a few simple requests such as an extra set of sheets for the sofa bed (because the main bed was too soft for two of us to sleep comfortably together) and some extra toilet paper (imagine arguing about that!) and some mugs for coffee. We have seldom had a more unhelpful host. At one point the person responding as Doug said he was his helper and we could call him in Thailand but would probably have to pay for the call. We were Airbnb Superhosts for many years and have hosted over 500 people from around the world. We know of what we speak, both as guests and hosts. We also asked for partial refund due to our displeasure and were refused.