Absolutely worst experience w host and AirBnb
Host is very unprofessional and doesn't provide the experience we thought we were gonna get.
They Advertise professionally sanitized and yet we found sand and dust by the sofa bed, We ended up wiping the floors again with our own cleaning supplies we purchased. This is something that I don't expect and wouldn't complain but they literally cross the line with this experience with bedbug situation.
We had bed bug issue and my daughter was bit by one. Our expectation from the host was just a simple apology and directions on what would happen next. No apologies and no direction on what would happen next. Random guy shows up wanting to spray the room w pesticide. No mention of when we can return, bedding and laundry that should have been covered.
Fresh towels are not covered and laundry that you must pay out of pocket for new clean sheets and bedding.
It was an absolute ridiculous experience. No response from the host and Airbnb decided to kick us out and instructed us to go to a hotel. We ended up wasting the whole day throwing away all the food we couldnt take to the hotel, lost the tickets we purchased for a tour. Air bnb offered 100% coverage of our next 3 days at the hotel, then changed their words and would only cover 50% and all the sudden now they will only cover the difference of what we would have paid for this place.