Volcano is a little gem. We enjoyed the location and proximity to Hilo. This home has a lot of potential to shine and the owner responded quickly to all our requests. The media center is amazing, HUGE TV looked brand new and also tons of movies and games.
Unfortunately there were some items of improvement, including very old cookware, with broken tea kettle top that was superglued together. We didn’t find the kitchen very useable as the counter was maybe 2 feet long and left no space for a drying rack and work space at the same time. The cabinet for all the dish ware had a broken handle which made it hard to open and close.
The dehumidifier that didn’t work the first few days which left one of the room musty smelling most of the time. The upstairs loft is super cute but the stairs are uneven with a very large first step. There were 2 bedrooms upstairs but only one of the beds were made so we had to make the other bed ourselves.
The unit was under supplied for a 1 week visit (1 roll of toilet paper, we later found 1 more) and no hand soap, only 1 dish towels in the kitchen. We also only had 1 garbage bag for a 8 gallon garbage bin and when asking Linda for more, I felt she didn’t appreciate this request and was a bit cold. Not sure if she was just having an off day but it wasn’t the warm and friendly aloha spirit we were used to.
Overall it’s sad to make this review but Hawaii is expensive and I thought our experience to the Big Island was tainted with this mediocre stay.