WARNING : First red flag, this is not Johnathan's first airbnb account. We had a truck rented through AirBnB before we got this one when that account got shut down. We didn't know why, so when this popped up again we figured it fluke. Then comes the story of our trip... When we picked up the truck there was a low tire pressure icon lit up. As having cars with hypersensitive pressure sensors and the fact that Johnathan's "helper" had not mentioned to us that there were any issues I assumed that was likely the case here. Later in our vacation we found ourselves on a remote portion of the island with a flat tire. Upon further inspection the tire had a nail that was driven to a nub (it had been there for a bit). We still had two nights and had zero service so we made the most of our situation and enjoyed the lazy day on the beach. The last day we tried to swap out the tire with the spare but after we got everything ready and lug nuts off, the wheel wouldn't come off. I was too paranoid to use any amount of force on the car because they took an unexpected $500 security deposit *with* our insurance information AND they tack on a bunch more fees using another service. The $998 we paid AirBnb quickly became $1,576. They collect these fees OUTSIDE of airbnb (another GIANT red flag, and don't ever do that). The security deposit is "refundable," but be warned for what follows... We only drove the truck two days on our eight night trip and we were stuck without a car. My wife and I had to pack up our stuff and hike/hitchhike out of the area that had no service. The next town over had service, but no uber drivers so we had to repeat the process over another town. Five hours and two towns later we were asked to get Johnathan's helper a location real quick so they could grab the keys from us (it was our last day), we waited for an hour for them to get to us. Again, I wasn't overly concerned about anything and was simply enjoying the beautiful Kauai air. Then... we got home. Over twenty four hours after they got the key from me they sent us a text message that they were filing a claim with our insurance company for scratches. I took an insane amount of care for this truck and couldn't believe what I was reading. They didn't talk to us, they didn't ask us anything after they explained in an earlier text that they were able to get the spare tire on (by hitting it with a hammer). No, they jumped straight to filing an insurance claim. Now, here's the deal, the truck was covered in dents and scratches already. Not that this fact deterred my paranoia for scratches when we left their lot with them telling us, "we keep photos of all scratches." Though, this fact is important to consider when they try to make a claim against my insurance but they clearly do not fix dents and scratches. They take the money, and that's it. Today I read through the reviews and saw that Johnathan exclaimed there was a dent on the roof of his 5 month old tacoma and that it was the worst damage he'd seen. Funny, since the truck I rented had a dent on the roof, and a bunch of scratches. I was overly nice about the clear lack of care they have for their vehicles with the nail in the tire, my wife and I laughed at the fact that we were forced to hike/hitchhike with everything we brought for over 20 miles, we didn't even really complain about the deposit since we knew how careful we are. However, now we are having to deal with the headache of insurance claims for a 9 year old vehicle that was covered in scratches for damage I know I didn't cause. The car sat right next to us the entire trip and we were extremely careful. They tried to even claim that we scratched the hood, something that I know we didn't even touch, let alone scratch. They were trying to make a claim that I scratched the car three times in the span of my 9 days. That's far more than I've collected on the cars I've owned for 3 years. I am not a careless person, I'm too cautious. I lost days without the truck, we had to hitchhike out of an area, and now I've lost many hours of my day dealing with their false claims, and had to cancel cards to try and protect us from them. Frankly, I think this is a simple con of theirs. To make claims against people who can't defend themselves after the fact, take the money, and not fix anything. It was interesting that the only response Johnathan has given to reviews brought up damage to his vehicle, even though the reviewer mentioned none of that and the damage was by someone else. It is even plausible that they cause the damage after renters drop off the vehicle. I would stay away simply to stay on the safe side. You'll get a truck, but there's no telling what else you'll get.... We never actually spoke to a "Johnathan" though I had met/texted/spoke to three other people. Not once did we ever speak to the actual owner of this account.