Teddy was very communicative and although we never met, he was always available when I texted. The place itself is awesome and feels very new and updated. The view of the mountains was great. It was very clean, lots of towels, cutlery, coffee maker, fridge, down to beach chairs etc. It was rainy for the most part when I was there so didn't get to see Hanalei bay but it was very close and a great location. Teddy gave us great tips on places to go and see and eat at so it was nice to have that local knowledge. I'd definitely stay again! Mahalo!