Tim, the host, was very welcoming and communicative. The manager of the house lived close by, and she was a great help also. The house was beautiful and cozy, and had a great view of the ocean. The large, screened in porch was an added bonus. The pictures were quite accurate, and the neighborhood was nice and peaceful. Definitely a unique area of Big Island, away from the loud tourists but close to the ocean with wonderful snorkeling nearby. There was a nice beach 20 minutes walking when we needed to lay out. Another plus was that there was snorkeling gear at the house, so we didn't have to rent any in Kona.