Alfon was quick to reply and check in was smooth. The place is amazing - really feels like a resort in a rainforest. Location is in the hills so best way to get around would be uber or by car. It was a close ride to Waikiki and Kaimuki was a cute area with good restaurants and bars. The bed was phenomenal and we enjoyed the backyard space for chilling with some drinks and snack. Would return to this place again!