The studio was as advertised- well-equipped, very clean and was perfect for our needs. We stayed for 4 nights and most of the time we ate out so didn't use the kitchen much. We weren't used to the very warm weather so was quite grateful for the AC. The check-in/check-out process was very smooth given that the keys were in the mailbox with a code access. Having 1 parking spot included in the rental made our stay much more convenient. We didn't have any issues with our stay so there was no need to contact Jerry, but during the booking process and at the end of the stay he was very responsive and also sent us a kind reminder of the check-out process the day before check-out. All in all, highly recommend this place for your next Honolulu stay!
note: when you get the address, do take a look at the location on street view in Google maps- the parking lot entrance and front entrance are on different streets as this is a corner apartment complex.