Man this is a tough review to write. Nicole was very responsive. She was nice, offered local recommendations, and let us do a late check out. That was great with our 11:30 PM red eye with 2 kids.
But as a traveler that lives on others reviews I had to address a couple negatives as well. The place was pretty dirty. There was a lot of dust and dander on the counters, window sills, floors including lizard poop and bug carcasses. The freezer and cabinets were stuffed with food of various ages. The overhead light and fan in the master did not work but additional floor fans were provided. There are surfboard for use but they are pretty old. There is a washer and dryer but they are outside, kinda rusty, and had other people's clothes in them so I'd bank on not having laundry available.
The location is fantastic and there is lovely garden in the back. Was very nice to have a gated area for our kids to play in. Overall don't regret it but for the price was expecting cleaner.