The unit was on the first floor making it easy to enter and leave (which is great if you have a lot of luggage and don't want to haul it up and down stairs). It's in a great location right by the beach with several other beaches and shopping centers around it. Traffic made it a little difficult to get out of the complex if you were in a hurry so make sure to give yourself a few extra minutes to compensate. We never met the hosts but Viktoria was super nice and answered all of our questions in a timely manner. They even included a map of the complex and suggestions for activities and restaurants in their welcome letter which we really appreciated. Check-in and check-out were super easy. Highly recommend this place.