This was definitely the worst experience we’ve had with AirBnB. We have noticed that when the posted host is a company vs locals directly it tends to lack in accuracy and quality. Here’s what we experienced:
Pros
- Responsive local host
- Very functional Kitchen
- Washer/Dryer worked well
Cons
- Listing was inaccurate regarding furniture and seating (decor too but that was the least of our worries)
- No A/C in the Bedroom which left us sweating overnight even with fans
- TV/WiFi didn’t work first 2 days and Evolve/local host failed to provide the accurate wifi information as listed in check-in
- Local Host had to come into the unit 3 times to amend what should’ve been set up already
- We had to wash our own sheets in the middle of the night because the originals smelled mildewed and used
- No pull out bed sheets setup or in the condo
- No bathroom mats for the tile floor in the condo
- No tub stopper for the advertised bathtub
- No parking registration form provided as required of the Host by the Rental office manager for any guest coming causing us to get a warning on the night we arrived since the office was closed
- Evolve kept referring to a non-existent guest book in the condo for all the information we were missing (ie: parking, WiFi, A/C, etc)
- Frustration of going back and forth with Evolve reps, Host, and AirBnB while trying to enjoy Hawaii with our family
While this local host was responsive to amend what was missing, we found that this was a huge bait & switch with what they posted in the pictures. If you’re not traveling with more than 4 people or expect exactly what is promised, this condo may pass for you. If you’re expecting accuracy and quality for peace of mind and planning for a family vacation as we were, this definitely is NOT your place.