These reviews are important as I use them to help guide me in choosing a safe place to lay my head. Some things to think about when booking is location, value and other peoples experiences. My experience was terrible. Without describing in painful detail here is my review.
The place was cute but was crawling with ants. The owners response was cold and accusatory about leaving food out but in her dissertation of rules I read nothing about ants and food being left out.
After the ants were crawling all over me, I attempted to shower and turned the shower in the on position (I know it was the on position because a diagram was taped to the shower wall) but it would not turn off. Attempts to reach the owner went unanswered in the message block and the contact phone number. Twenty minutes of no response with the water running, we went to the neighbors for assistance. We solved the issue by removing the part and just use our hands to turn the tiny screw piece by hand to turn the water off and on. We resolved the ant issue by throwing away all our food that was placed on the counter.
In the process I called the owner 7 times (I know it was 7 because In her text response to me she intimated that was excessive and blamed me for both issues.
Any response here would be a retelling of their response to fix but the fix was a non fix. They stated they can get an exterminator to do a spot spray we needed to give them a 24 hour notice.
and the part for the shower was on back order. That information told me two things. They knew the shower handle was broken and used some lame excuse about COVID and Kohler parts on back order and the ants were an issue just not one that they tell people about in Airbnb ad.
We couldn’t cook, there were no blinds/and broken blinds so the lack of privacy is an issue. It was very noisy with construction right across the street, quick to blame and disrespectful/accusatory manner of host.
Some positives: the bed was awesome, the nespresso coffee provided was awesome and if these guys learned how to provide a better service and weren’t so disrespectful towards their guests the Airbnb itself has potential.