We had a great time and Shawn's place. It is close to downtown Hilo and was a great base for our trips to Mauna Kea and the lava flows. It's also 5 minutes from the airport, which was very convenient the day we left.
Our room was bigger than expected and very clean, with a comfortable mattress. We enjoyed the baked goods and fresh fruit for breakfast. There is only one shower available, but the bathroom is very well equipped. There is also a second small bathroom without shower.
Communication was straightforward and checkin was very simple.