This was our first trip to the Big Island and we couldn't have expected a better stay to begin with. Firstly, Shelly and Tom are one of the best hosts we've ever had. They were flexible when we booked the place. They gave us the lower floor room and adjusted the daily price. They welcomed us like their own family members, gave us their home-grown bananas, and helped us all along our stay. They also provided snorkeling and beach gear. They would greet us every morning when we went out, played with our kid, and even provided us tips for the best snorkeling locations on the island. They are very kind, gentle, and generous. We had fun staying with them. Secondly, the room was decent, spacious, with the microwave and burner plate we needed to cook for our kid. They also provided a great selection of coffee in the kitchen, which we totally loved. Thirdly, this place's location is quite convenient on the west side of the island. It's quite close to the airport while not being relatively far from the towns in the north such as Hawi or beaches on the south-west side. Overall, a great find. We'd recommend this to everyone.