Great location and value for the low cost! Very secure apartment and parking too, which I appreciated. It can get a bit loud at night because of the thin windows and noise of the city, so I'd bring earplugs if you think you'll have issues sleeping. The noise is probably because there are a ton of tourists in the area as we're nearing post-COVID. Also consider bringing extra shampoo/conditioner/bodywash, as they weren't fully stocked when I went.
As for check-in/communication, I mainly communicated with Jeannie, who was so sweet and helpful - loved her!