Bill was our local host and greeted us on arrival. Accommodation is very nice and good value. We really appreciated Bill's local knowledge and hospitality. We had a great time exploring the Big Island from our comfortable base. A hire car would have been really useful to help getting around the island, as we were reliant on Ubers (but the drivers were also very friendly and helpful anyway!) All the local amenities you might need are within a 10min drive, so this is a great base to explore from. Aurora answers messages really promptly and helpfully. We would definitely recommend staying here.