The owner should note that the room is a semibasement room and has not any views, the only window is closed by the yard fence, it's dark, muggy and noisy. Even earplugs don't work during night, the fan of the upstair room made big noise the whole night just over the head of bed, not the mention the footfall and the speech sound coming from the upstair room.
They should indicate clearly where is the kitch/restroom for the guests, they are not easy to find, it's kind of self-service, no one on duty in the office room, and their private kitch is right at the entrance. The host was pissed off when I entered to cook by mistake the first morning, i thought it's just the kitch for guest, that's a terrible experience, it's a bad start of my trip to the big island.
They also should train their employee about some rules. I put my food in the freezer of the public kitch under the host' guidance, but most of them was gone the next evening when I want to have my dinner, the host complained that I should put my food in suitable space, I said I followed her guidance, then she stated the check-out guests took them away, and then said the maid cleaned the freezer, she had no idea. She said she would like to drive me to grocery store and pay for me, but when she saw me chose a Chinese cabbage, she stated that she didn't saw any cabbage in the freezer, yes, right, what I lost was kelp, celery, and aubergine, I prefer to buy the same, but the grocery didn't have. I appreciated her for driving me to the store and I wouldn't let her pay, I paid by myself, but feel unhappy with her behavior.
That's the unhappy experience I had in this hostel, I still want to say thank you to Annie, she is a nice lady.