It was a comfortable stay. Chris was great at responding to any questions. The location is certainly GREAT for shopping, walking, the beach, and dining (favorites being Hula's, Tiki's, and Oahu Mexican Grill); the food "buses" just steps away were really tasty as well. It's a very affordable place all things considered. The AC is fantastic (although the exhaust from the unit makes it VERY warm on the balcony). The mattress is quite firm but there were plenty of pillows, extra blankets to soften things up. The building itself is a bit run down but the room is nice (and plenty of towels which is always a plus). I would certainly consider staying again.