When we opened the sofabed for our 10 year old to sleep, found food and live bugs. When we try to reach the host, the staff were upset. Then we were provided with airmatress where my daughter slept for 5 nights until they could get somebody to clean the sofabed.
Not to mention, the pool was closed for 3 nights for maintenance and this was not communicated. Messaged the host twice to see if they can get us some refund and compensate us for what we went through and never heard back.
The only good about this place is its location. So if you like to stay in a motel 6 that is right on the beach, this your place, but wait, you are paying 5 times more...
Do not recomend this host and Kona Reef to anyone..