Rick snd Erika were friendly and responsive. The 39th floor view of Diamond Head and the ocean is breathtaking. The patio chairs were so comfortable, we enjoyed meals and drinks there. The property amenities are beautiful and include pool, jacuzzi, sauna, fitness room, ice machines, store, lobby food/coffee takeout. We appreciated that Rick had left the first morning coffee and tea pack, water, and chocolates. Rick has 2beach towels, 2 beach chairs, umbrella, and mats for use. We left 4 swim noodles. The beds are comfortable and water pressure amazing. The full-size refrigerator/freezer is great to have-just note that like many rooms there, it is on the veranda. My personal recommendation is another set of beach towels, full length mirror, packets of creamer(for the first morning coffee/tea) & soap dish for the bathroom hand soap. We had an awesome time and look forward to staying here in the future. Mahalo!