Location was great, Evan was helpful, and the place was very clean. the bed/sheets weren't the greatest, but it was nice overall. my only issue is the price. $130 for a cleaning fee is crazy--though that's typical of every place on the island. Then $162 for a "service" fee plus the highest taxes I've ever seen added to that. When it's all totaled, you'll pay over 50% of the listed price for all these extras. We needed an extra 12 hours because of an evening flight and it cost us $237--the price of a full day's stay plus all those taxes. The experience isn't worth it and the accommodations just aren't worth it. We don't think we'll ever be back to the Big Island because of it. But again this isn't specific to Evan's place, every place on the island is like this. This particular condo I'd recommend if you're in Kona.