My wife and I arrived at the "Gorgeous Home in Big Island" and was impressed with the home until we entered the garage. On the wall over the dryer was a sign that read $2.00 per wash load and dryer load. Once inside, we had questions about the standard TV cable service, because there did not appear to be any cable connected; just movie channels like Netflix. We sent questions to both contacts numbers, but got no response. The home was immaculate however, we were not aware that the next door neighbors had roosters. So at 4am, the roosters began to crow! After a long flight, and trying to get used to our new surroundings, we were not able to get a good night's rest. So by 6am, we both grabbed our laptops and began searching for somewhere else to spend our remaining 8 nights. We found a nice quaint resort in Kona and enjoyed our vacation. Luckily, we had the reserves in order to do so. Otherwise, our first stay in Hawaii would have been a wash.