We stayed at Volcano House for a few days during our honeymoon. It's extremely private - one of the most secluded places we've ever stayed. And everything was very easy because there were clear labels and instructions for everything. It was perfect--just wish we could have stayed an extra night or two! We'll definitely come back if we have the chance to visit Volcanoes NP again. The hosts weren't available to meet us in person, but Candice kept in regular contact by text message to make sure everything was all set.