Super helpful! Our arrival plans were altered and they actually picked me up at the airport! The room was cleaned mid week. Super helpful with suggestions. She even offered to drop us off at a beach if there was no parking. The room has everything you could possibly need. Beach chairs,snorkeling equipment, towels, and beach bags. As well as coffee , shampoo etc… they are fantastic hosts. We had a great stay. We felt very safe in the area.