Wendy was great with communication. It's clear that she loves the Big Island and wants her guests to enjoy it as much as she does. She was very quick to respond and gave great recommendations. Now the stay. AMAZING ocean view. We saw a whale from our balcony and a sea turtle after going down to the water. The place had all the amenities that you would and more- including beach towels, beach chairs, boogie boards, snorkel gear, etc. The place was clean and the bed was comfy. The location is waling distance from the main shopping/food plaza. Would highly recommend staying at Wendy's if you want to visit the Big Island.