We arrived late, and unable to meet Chin or Twu. The key was left exactly where they said it would be. The room was as advertised. One of the light switches stopped working on the morning we were leaving, but it was a quick fix. This was our honeymoon, and there is no way we could've been able to afford a hotel in Waikiki. This is a great budget option. With that said, parking in the garage is expensive and difficult.