Let me start by saying that we were thrilled with Gabriel's villa. The unit was amazing, the beach was spectacular, and the location was perfect for us. There are many reasons for this, so I'll start at the beginning. BOOKING: This was my first time using airbnb, so I was a little ignorant and apprehensive of the process. Additionally, I booked this unit 2 days before we arrived. Gabriel answered my messages quickly and was extremely patient with me as there were steps that I needed help with throughout the booking and paying procedure. ARRIVING: Next, Gabriel quickly got us in contact with Sherry, who would help us once we arrived in Oahu. Sherry called me once our plane landed and gave us a tip about taking a shuttle to Ko Olina rather than relying on a taxi, which saved some money and any hassle. Sherry and her husband met us when we arrived. They were extremely welcoming and gave us a tour of the facility which included informing us of nearby restaurants, stores and attractions. After, they showed us the unit and explained how things worked like the sliding doors, ovens, dishwasher, air-conditioning, and key cards. They went above and beyond by supplying us with a welcome basket and even got us a cake because we were celebrating our birthdays at the time. (We talked to other guests staying in the building and learned that their hosts did not provide these explanations or extras). VILLA: The villa was amazing! The pictures do not accurately show how lovely this unit is. Although it is on the second floor, it has an ocean view that also overlooks the quiet pool. We loved opening the sliding doors while we were inside; it made the unit bright and brought the beauty of the outside indoors. We often ate our meals on the lanai to enjoy the weather and view. The villa has 3 bedrooms, and although we only used the master bedroom, I can easily see how this unit would comfortably accommodate a large family. The master bath has a sunken bathtub with separate shower; my husband took full advantage of the tub in the evenings. He could watch TV from the tub;) FACILITIES: Pools/ hot tubs: We spent most our time, when not at the lagoon, in the quiet pool area which also has a hot tub. This area, along with the other pools and hot tubs, were well taken care of. They were clean and the temperature of both were perfect. We swam laps in the pool in the mornings and soaked in the hot tub in the evenings. There were also 2 other hut tubs and a large pool. We didn't spend as much time in those because most of the guests with children were in that area. This didn't make it much noisier, but a bit busier than the quiet pool. We often walked through the koi ponds to get there to look at the fish and flowers. One...