Brandon was a super fast communicator and answered all my questions while attaining a friendly and helpful demeanor. He definitely made the booking process a breeze.
As for the hotel, we loved it! We were travelling with our 2 yr old son who enjoyed the various pools as well as the lagoon. Lot's of low key relaxation was how we spent our trip and the hotel was accommodating to all of our needs. Would definitely recommend and will definitely be coming back!