Janet and Christopher were great!
At the end of the day, and this is not necessarily anyone's fault... it just wasn't what we fully expected. Kind of like a retirement community, but without many activities. We weren't able to really access anywhere with bikes, so we were forced to go rent a car. Beaches were not that easy to get to. Basically, doing anything took a decent amount of effort to make it happen.
The pool and hot tub areas were nice, and appreciated the tennis courts. The room, though small and maybe in need of some updates, was relatively well maintained. It's hard for me to say the price was too high... as it seems like the price of everywhere on Kauai was inflated.... but I would not pay that much to visit that area again.