The house was beautiful!Two story, nicely decorated. Comfortable beds. Plenty of space, really nice. Very clean house, perfect for a large family. Located right next to a shopping center with restaurants which made it easy for such a large party. The hot tub was a bonus.
The only downside was trying for an early check in or late checkout. Vacasa refused both. We arrived 30 minutes early in the middle of a rain storm, had to sit outside and wait until 4:00 which was check in, because Vacasa would not let us check in early. Upon check out, I had asked for a late check out because no one was coming in after us. Again they said no. I had even offered to pay an additional fee, but they still refused. I have rented many times with Airbnb, and this was the least personalized experience (not sure if that is the best word for it). You are working with a large company with no personal, one on one, warmth to it.