Our experience with Annie was flawless and easy and her place was absolutely incredible. Communication was open and instant and she went our of her way to accomodate us. Her extraordinary hospitality made our first trip to Hawaii that much more memorable and enjoyable. Waking up to the sights and sounds of the waves and sun was incredible from the lanai. And you cannot beat the location - West Waikiki is the place to be. Mahalo, Annie!!! We will be back.