This rental was the first time I’ve rented lodging from Airbnb.
I’m giving the review three stars instead of one star because of two reasons,
David, the property manager, and the location, in Waikiki.
David is a very nice man who listened to our concerns and acted to help out as much as he could. David responded usually within two hours. We were disappointed with the rental but David worked with us to adjust the rental fees.
The biggest issue we saw was that the condo was dirty. With a cleaning fee of $100 and the nice pictures on the Airbnb website, we expected a mostly dust free and clean rental. We talked with David about the dirty items (there were many) and a couple missing items. He was apologetic and did his best to help salvage our stay.
We ended up leaving before the end of the rental agreement and David worked with us on that. After our stay, David messaged me to say that the items I told him were all addressed. I would recommend that the next renter message David and verify.
Because of the location, the free parking, and David, I would rent the condo again.