We booked both the upstairs and downstairs units for my husband and myself, and his parents. They were as advertised and in a good location in Hana. We had some issues with the wifi which Emalia helped us fix promptly. One thing to note was we didn't have cell service here. There's no AC but there are both ceiling and portable fans provided, which we definitely had to keep on high while we were here! Overall, I would recommend this place if you're looking for somewhere to stay overnight in Hana.