Location was awesome being a walk way away from the alamoana shopping center, the hotel is very nice the staff treats you like element of the hotel rather than just an air bnb patron, we still had full seeds to the pool and fitness center the hotel provided towels for that too! The salon and spa in the hotel was a nice treat as well! Would highly recommend staying here and will most likely stay here again in the future! We didn’t have any reason to contact the hosts since the hotel was managed well and was able to help us with everything we needed.