My stay at the Plumeria has been good. I arrived a bit early and was able to check-in around noon already. The location is convenient. It's a 10-15 minutes walk to Walmart and 20 mins to Waikiki. There are also plenty of bus stops nearby, which makes it easy to get around. I just met Richard once, but Sebastian was helpful as well. My room didn't have a TV and the kitchen lacked a toaster, but otherwise I was satisfied.