We knew that Thomas would be out of state. He provided us a self check in which was very nice and went very smoothly. When he did return, he checked in on us to make sure we had everything we needed. We really enjoyed our stay here and would come back again. It was very close and convenient to Kailua town, shops and restaurants and most important, Lanikai Beach, where we spent most of our sunny days there. Mahalo plenty Thomas!!!