Jeff and Suzanne’s place was as advertised. The house was very nice, big and very private. The pool is heated and both the pool and jacuzzi were up, clean and running properly. Everything in the house worked and I had no issues . A couple of things that don’t necessarily have to do with their rental but i wish I would have known and seen on reviews ( I have never been to Hawaii or know anything about it )
1. This place is extremely private and secluded, it’s a good place to rent for couples on a honeymoon who are just coming to relax and spend time alone together. But if you are coming with your family expecting to do a bunch of activities you are on the wrong side of the island and need to go more towards Hilo . It’s at least a 35 min drive to even get to the nearest Walmart and grocery store or even find a gas station. And if ur looking to do a activity’s it’s at the least 1 1/2 hour drive - 2 hour drive to get to any of those activities available on the island .
2. There is no street lights in this area or location, it’s very very dark and hard to see sometimes at night and when all the houses look exactly the same in the neighborhood it can be tricky to find .
3. They provided you with some of the basics you will need like a few spices but not very many , I suggest you get a few spices you like and butter and vegetable oil . But all the cup, pots, pans, silverware, and napkins are provided.
4. If you are flying in and will be landing late and are hungry i highly highly suggest you stop at jack in the box ( only place that’s open 24 hrs Over here) or a gas station ( both are very close to the airport), because once you get going to the house there is absolutely nothing on your way there not even a gas station and it’s a 30 min drive to jack in the box once you get to the rental ( I learned that the hard way )
5. Everything closes really early on the island so make ur way to the stores during the day time .
6. They do have a working wonderful washer and dryer at the house and provide the laundry soap and dryer sheets !
The only thing that kind of bothered me that I wasn’t informed about upon renting was that everytime you want to go outside in the back yard where the pool is you have to press this button on this alarm thing to bypass it cuz if you open the doors without pressing that button this really loud annoying alarm will start going off and will not stop until you press the button it doesn’t sound like a big deal until you got a bunch of stuff in ur hands or food from cooking on the bbq and you gotta put it on the ground it on the ground or yell for someone to come press the button for the alarm for you . And the alarm is on the inside of every door that lead to the back , which kind of doesn’t make much sense because they say the electric is extremely high and costly to run the air but with the alarm on the glass doors your not able to have the glass doors open to where you can turn the air off and have just the patio screens open to get fresh air and use less of the air conditioning ( the hosts informed me that this is a state law in Hawaii to have the alarms on the doors not their doing ) and another thing was that the jacuzzi is not heated 24-7 like the pool is , so you need to make sure you to turn it on 20-30 mins before u wana go in it , and then when you do go in. It and it turns off ( which it will after 20-30min ) you need to get out of it and go push the button on the wall to start it again (would be a lot more convenient if it was located in reaching distance so you would not have to get out of it to turn it back on ), but sitting in it at night looking at the stars is so wonderful! And the outside shower was my favorite part of the house ! The hosts were very easy to get ahold of and communication was clear, check-in was contactless and super easy , again everything is so private the hosts will check on you to make sure you don’t need anything but leave you to enjoy your vacation after that ! All in all I enjoyed my stay and the hosts were great and I would recommend to others and come back in the future!