The stay was exactly as expected and as advertised. The property is located just over a mile from Ala Moana shopping center so it is definitely walkable to Waikiki. Afternoons get warm in the unit but there is a window air conditioner that cools very quickly. I didn't use the kitchen/common area at all but I did notice that it was stocked with dishes, utensils, etc. Interestingly, while I occasionally heard another guest as they closed a door etc. I never ran into anyone else face-to-face - not even going to the bathroom (which was a few steps from my bedroom door.)
The only down side is noise from the busy street. As several other reviewers have noted, the street noise is louder than you'd expect. Big trucks, motorcycles, hotrod engines, and people yelling went on through the night. I stayed for a week and it was the same each night. There are, however, several units on the property and I think noise would only be a problem in the units directly beside the street. On two consecutive mornings I was woke up to the sound of car crash in the intersection underneath my window. Nothing major but unsettling. Richard has nothing to do with the traffic, it's just a part of life in this area of Honolulu. See if you can get a room away from the street. I never actually saw Richard because I didn't spend much time on the property, but his number was posted in case he was needed. This is a good option if you just need a no-frills place to stay while you explore Honolulu on your own.