I have to be brutally honest with this review.
DO NOT STAY AT THIS PLACE!! KONA ISLANDER IS A DRUG TRAFFICKING COMPLEX!!!
After a year in lockdown due to Covid, my daughter and I took a trip to Hawaii (where I’m from). We wanted to really have the best experience so we booked this place because of the location. Upon entering, it looked humble, simple, but totally workable. I took off my shoes and walked to open the sliding door. Instantly my bare feet were covered in grime. So even though we booked a week, we stayed less than 12 hours. What follows is why, my horror story.
After sunset and dinner, my teenage daughter and I settled in to get ready for bed, excited about the following day, since we had just got there. I pulled out the futon couch as I like a firm bed and the “bed” there was so soft. It seemed old maybe? The futon wasn’t any better. Definitely a really old throw away. Covered in stains and the metal bars were so torturous. That really didn’t matter, because we wouldn’t sleep anyway. As soon as it got late, around 11 pm, the two other tenants in that part of the building started and DID NOT STOP ALL NIGHT!! In fact, when I left at 10 am the next morning, the one guy was still screaming. One neighbor had people coming and going ALL night long, playing music loudly and generally partying. I’m not a prude, but the walls are thin and it was loud. At one point he got in a fight with his girlfriend. There was a lot of screaming. That was disturbing, but not even the worst of it all.
The neighbor upstairs.. I am still traumatized by this. It was our first day here, after a year of lockdown!!! This neighbor was angry, screaming every 10 to 15 minutes “Get the f**k out of my house”. I have video from the entire night. Although the video is dark and you can kind of see inside my room, you can perfectly hear both neighbors. It was horrible!!!
I contacted this host, Jacey, and we messaged throughout the night. She told me she was filing a police report. I told her I was afraid of them retaliating since there was only the three units occupied.. they would know it was me. She made me feel like everything was being taken care of. I have her on text saying she was filing a report. Etc etc. She did. I such thing! She did nothing to help me and in the end tried to blame me, as if it was my fault. So in the morning, my daughter and I left, with no sleep, on our first day on vacation. Yay. Of course it happens to be spring break so accommodations are limited and last minute, expensive. I contacted air B and B, they told me to request a refund from the host, which I did. Well this host, miss Jacey denied my refund because “I left early”. For real!! Yeah I sure did leave early. She is refusing to work with me. I booked a week, and stayed 12 hours!
I know a lot of people in Hawaii, and was later told that that place is a drug trafficking place. Meth or whatever.
So I warn you, please don’t stay here. Not only will it traumatize you, ruin your trip, and waste your money, but you could actually be in danger! Being from Hawaii myself, it also doesn’t correctly represent the local Hawaii that I know! I am still disgusted by this entire ordeal!
You’re on vacation!!! Go to a hotel where if there is a problem, they fix it and maybe even upgrade you!! Or you can rent from this thief of a lady and feel really annoyed and deceived, like me!
We went to the Hilton Waikoloa. Three times the price, but at least we know there aren’t junkies hitting their wives all night!!!!!