Joy is very communicative and responsive.
The condo is completely renovated and beautifully decorated, even though the complex looks outdated.
The location is very convenient, walking to restaurants ( Duke’s is amazing), central to travel both sides of the island.
If you arrive after hours (6pm) like me, you need to call a security guard to do the check in. He will ask you to show Covid test results, not the Hawaii entry code.
We had an incident, but clarified. Overall we enjoyed our stay.