There was work being done on the resort while we were there. We were not told of this ahead of time and our water was shut off from 9am to 2pm on two of the days we stayed there. When asked for a refund for those days without the necessary basic necessity, they responded with no it was out of their control. The work being done there should have been disclosed to us ahead of time.
The checkin process was easy and the location was nice.