Michael was great at communicating with me prior to my arrival, on the day of check-in and on the day of check out. The instructions provided were precise and I had a seamless check-in, we needed to get in the building and the parking lot since we had a rental. On our day of check-out Michael let us know (without our having to ask) that we could use an extended check out time if needed. The building itself felt very secure as you needed a toggle to get through various entry points. The price is very good considering that it included the parking spot. The location is a couple of min walk away from all the best Waikiki restaurants and shops.
However, the places was not the cleanest - if this is important to you I would suggest you reach out to Michael to ensure this has been addressed, as I consider this to be more important than anything and the place was not up to par. Additionally, the linens were not very nice and didn't smell fresh, so I would bring linens if this was a reasonable option for me. If you have dust allergies be warned, I do not and my nose was stuffed up nightly.