I debated on leaving this review, but decided improvements cannot happen if I do not say anything. Our other guest happens to be an Airbnb host as well and let me know the importance of leaving an honest review, not only for the host, but for incoming guests. I booked this room seeing it had all the amenities we needed for our trip and glowing reviews. To say we were disappointed would be an understatement.
Firstly, we entered the room and it had an musky smell coming from the air conditioners. We left them off for the duration of our stay. I did leave a message for our host Jetsun, who graciously said he would take a look during our stay, but I told him there was no need while we were there since weather was still mild. The unit was not properly cleaned and lacked professional standards. The Keurig had grounds and was still dirty. The bathroom floor, baseboards, and shower door had stains that needed attention. There was still dust on the shelves. Although the unit had updated appliances such as shower heads, there were other parts that were in need of replacement. There is rust on the bathroom window in the master bedroom, rust on the light switch, and the toilet needs to be replaced. The bathroom door does not shut all the way and the door knob gets stuck.
Next, the noise is terrible. We could not sleep our first 2 nights here because it sounded like there was a 24/7 party going on outside. The unit and the entire building has louvre windows. They do not close all the way and act like speakers. Every sound and conversation can be heard from our unit. We woke up at 7am our first day because a car across the street was blaring their radio. It would have been nice to know about the amount of noise. We did not get any decent sleep until it rained one of the nights. Unfortunately, the place was not refundable and had I known of all these problems, I would not have stayed here. Given the amount this unit was going for, I would have expected higher standards. It was not worth what we paid at all and by the end , our group felt robbed, not only of our money, but our time. I regretted booking this unit immediately upon arrival.
On the good side, the unit has a washer and dryer, which was really helpful for the end of our stay. It was stocked with condiments, coffee, dishes, and cooking utensils. The host Jetsun is also really responsive.