Ryan is alway available for the renters. My flight was very delayed and didn’t get to the condo until 11pm. I had troubles in getting a card key and had to call him. But he was very nice and walk through step by step. He ensured everything was ok and If i needed anything. I communicated with him throughout the stay. He gave me recommendations for good restaurants and fun things to do. Location is great. 5 min drive to Whalers village and 10 minutes to downtown shops. I highly recommend Ryan! Big mahalo