My only complaint/concern was that we had to find another rental for part of our stay, several days after we had already completed the booking for “scheduled maintenance”. It ended up costing close to the same amount finding 2 extra days as it was for the 4 we already booked. We were then told the day before we checked out that there were other guests checking in and we needed to make sure that we were gone by 10 am. I am not sure which one was true but it made everything inconvenient to move part way into our trip (homeless for 5 hours, no help finding another place, packing and unpacking, cleaning 2 places, 2 cleaning fees, etc.). When I explained my confusion, the response I got was “ok”.