I am not sure I am the best person to write this. My family and I had a very unfortunate experience at this home that ruined an entire day of our vacation. There were issues with very dirty conditions, the air was not working when we first arrived. When my mother took of the filter on the small window air unit(the only air in the house) the dirt was caked on and had to be scrubbed. Deb said it was from the fires, they recently had. This was not from a fire it was from not ever cleaning it. When we first arrived we had issues with the air, supplies in the house. Such as one roll of toilet paper for an week reservation, one roll of paper towels, no shampoo or conditioner, no cleaning supplies. We did not ever hear back from Deb. Until the horrible experience my family and I encountered. My older son was watching tv as I was getting ready to go swimming with my daughter, he said to come quickly. A massive roach was crawling on the wall by the kitchen. As my son tried to get this thing it crawled over his foot. When we pulled back the sofa to find it we found not only tons of food left from pervious tenants but 10-15 giant roaches just left there. This of course ruined our entire day. We called the number listed for Deb but there was only a voice mail. We then called the second number and again only a voice mail. Deb finally did call back. She promised an exterminator the next day and sent her maid to bring shampoo. The exterminator never came. We are pretty clean and I put all food in the refrigerator as to avoid any bug issues. This was uncalled for. There are issues with insects in Maui but when renting a home with Airbnb, cleanliness is a must. Also making sure the tenants have enough basic housing products is customary. I have never had an experience so bad and I have rented many times with Airbnb. It was very upsetting especially somewhere so beautiful.