A few glitches with damaged room areas that Kelly was not aware of (ripped screen door, warped broken lanai plastic table top) and a moldy shower mat. Kelly was quick to respond at replacing it. Things out of Kelly's control was the resort had the jacuzzi out of commission and construction and repair that was being completed to the adjacent building. This brought noise and entrance inconveniences.
All said and done with the aging conditions of the resort and room and the resort in its current state of ongoing repair; I'd rate the overall as a 3 star experience vs the current resort listed as 4 star resort.