We had a thoroughly enjoyable stay at Caryl and John's ohana. Caryl was prompt when responding to communication and flexible when a flight delay brought us in a day later than expected. She had to be out of town for our visit so her husband, John, was our host upon arrival. He made us feel welcome and totally at home, sharing helpful tips and ideas about places we planned to visit. He really enhanced our stay; we felt like we were staying with family. The ohana itself was clean and really well equipped with all the comforts of home but a much better view! They provide you with goodies for the beach (towels, chairs, sun shades etc) and the kitchen was also very well stocked (including a growler for trips to Kona Brewing). We enjoyed the fresh fruit that John left out for us and all the little touches that made us feel comfortable. We highly recommend staying here if you plan on visiting the Big Island.