The check-in and check-out process was extremely simple. The house was clean and perfect for our situation. The main things we needed were available without much searching. The bathtub jets worked well, but the water heater must have a smaller capacity. It started out hot, and a hot shower wasn't a problem but when we tried to take a bath the second night, the water was lukewarm after trying to fill the tub three-quarters full. We found tea packets but no coffee for the coffee pot. You may want to bring some. The hosts are very friendly and the entire experience was seamless and smooth. We would stay again.