Beth Ann was so easy to work with. All our email exchanges were clear and she was quick with responses as well as beyond accommodating. She even allowed us to keep our luggage there through out the next day. The bed was a so comfortable, I loved it there! I even asked her advice on something and she was so willing to educate me. This was my first experience with Air B&B and very much appreciated her thoroughness and clarity in outlining her helpful info..thanks Beth Ann!