Florencia was a great host and made sure to give the arrival instructions 2 days before hand. The place was neat and clean when we arrived. Great location as it was central to the beaches and Waikiki. The only thing is that the washroom was quite small (not a deal breaker) and the pillows were a little flat. The AC worked really well. The keypad on the door was easy and convenient. The view was amazing from the 11th floor. Overall, would highly recommend for the location!