Location is quite lovely but the condo itself was not what we expected. Check-in was delayed as the cleaning lady was still there a good hour after the check-in time. She left without finishing the job. We understand that the owner lives on the mainland and relies on the Management company. But the condo was quite dirty, and the sheets and towels stained. The bathroom downstairs was grimy with old soap stains and dirt. We had problems with cockroaches as well.
Heads-up on the usage o the Turtle Bay Resort amenities: If you rent the condos, you are NOT allowed to use the facilities. We spoke to a Resort manager, and were told that no condo renters are allowed to use the Resort/Hotel's amenities.
Tamara did respond to most of our questions and comments. Again, we understand the issue with having management company that does not do their job well. Once these issues will be dealt with, this condo will be just fine.