Towels were paper thin ikea towels and smelled a bit of mildew. It’s humid there and bathroom has no window so I understand but it was a bummer. WiFi was inconsistent. Only 1/3rd of a roll of single ply toilet paper was provided so we had to buy more. Airbnb guests were treated a bit like annoying 2nd class citizens at the hotel. Multiple posted reminders/notes about what amenities the Airbnb guests did not have access to and the reception desk had a sign posted saying basically ‘we are not here to help you, contact your host if you have issues’ , front desk wanted nothing to do with any inquiries from us which was understandable I guess but super frustrating. Great location though! walking distance to everything! Our host responded quickly but wasn’t on the premises so she basically just counted on the hotel employees to assist us with fixing our room keys but again, hotel employees were unenthusiastic about helping Airbnbrs