This was a beautiful studio in a high rise in a great location in Waikiki. Very clean and modern with amazing views and super comfortable bed. The major downside was the elevator issue as previously described - a bigger pain than expected. On the last day of our stay, however, the second elevator was restored and will be working for some time which made things easier. Also, bring earplugs as the AC unit is loud. Overall communication was fine and had a great stay.