The place was clean & prepared, and people were friendly. It locates in a remote part of island and only one highway in & out. One night there was a road accident and we got stuck for hours. I would give a positive review but for two issues I gave 2 stars.
First is lack of communication from host. Before I booked her place, host was quick to respond to my questions. After I booked & made payment there was nothing from her. I waited & waited and until 10 days before my trip I couldn't wait any longer so I messaged her, she said she would give me details on the day of arrival, I said I would be traveling on that day, not sure if I could get message or not. Then she gave me some instruction and said she would contact me again on day of arrival. On my traveling day there was nothing from her. I had to message her from the airport asking for last minute instructions, but total no response. Anyway we arrived at mid night, and were able to check in with condo security. If something not worked, my family would end up on the streets at mid night.
Second, the day after I returned home the host sent a message, claiming vacuum wasn’t working and demanded money for a new vacuum. I was shocked but respectfully declined it. My wife used the vacuum once or twice, found it heavy & difficult to use, so we put vacuum back for the rest of stay and didn’t even touch it. That’s all I know about the vacuum. It was almost a week ago, today I got a call from Airbnb, and apparently she escalated it to Airbnb. Airbnb asked me for evidence like pics of vacuum, how the hell would I take pics of her vacuum! We kept her place in a perfect condition and cleaned up everything before we left, but was I supposed to take pics of everything? I don’t know how her claim will be resolved at the end, but this has become a bad experience.