This was a great place to stay to explore the island. The location is very central to getting to downtown Kona and all the great coffee farms in the area. Drew was quick with communicating information and getting back to me in a timely manner. He had a great tip on calling a few days early to request a third floor room. The unit we got had high ceilings and a great view. We had an issue with the wrong A/C key but the resort sent someone to help with it right away even though it was late at night. We highly recommend this listing and would happily stay here again!