Convenient location off of Waikīkī. The ocean view was amazing. The property was good.
Communication with the host was challenging. We had to make 3 phone calls to speak to someone upon our arrival; the employees we spoke to don’t really seem enthusiastic about guest arrivals, and the person who met us seemed rushed- no greeting. Just straight to business. I mean, if you were going to make your guests go through the trouble of meeting you in person to check in, at least be on time and act happy to see us.
We also paid for parking but never received a parking pass, which we were told would be slid under our door. Luckily we didn’t have problems parking our car in the structure.
Overall it wasn’t a bad experience.