Overall good experience. Robert’s communication was prompt and very helpful.
Pros:
*Excellent location, 2 min walk to pool, several mins to beach. Close to grocery, shopping.
*Stocked with all you need including lots of beach and pool equipment
*Excellent and clear entry communication
Cons:
*The unit did not appear to be adequately prepared for guest arrival. It did not appear as clean as in photos. We had several necessary things missing during our stay such as laundry detergent, both pack and plays were broken (I confirmed to ensure this was available prior to arrival), light bulbs flickering going out, no hair conditioner, one hair dryer broken. All this was pretty inconvenient during our vacation with our small children. However, a HUGE shout out to Danielle the property manager? She went above and behind to make multiple trips go give us what we need. My rating would be a 5/6 star thanks to her. Our baby monitor broke during the trip and she went out of her way to purchase and drop one off. Without her, our stay would have been painful. The poop was closed our last day due to a chemical leak but that is no one’s fault, just a heartbreak for my kiddo. Pool can get very busy so go early to ensure place in shade. Pool has very nice keiki sand area.
Note the neighbors to the right were pretty loud in the late evening. The units are close enough together that it would keep one up as if they were in your bedroom.
If the unit is adequately prepped, it really would be great and ideal.
Also, there is a huge travel boom post covid which means lots of bookings. It’s very hard to get good, efficient service (or service at all) on the island at this time. We could not even call for take out to a few places. Everywhere has lines.