I was supposed to get an email with details about check-in 5 days before my arrival, but didn't get it. I called 2 days before and they said I would get it 24 hours before, but still didn't get it. Called the day we arrived and finally got the email 2 hours before we arrived at the location. I knew based on the listing that everything is dated (older in appearance), but it was much worse than I expected. The toilets, cabinets, appliances, furniture, etc were in bad shape. Cabinet doors partially hanging off, creaky chairs, dirty/dusty carpet, wobbly tables... Very much in need of a renovation especially considering what they charged for a week's stay! There was 1 very small garbage can (18 inches tall) in the kitchen, that's it. No where else was there a garbage can. There was only 1 extra "garbage bag" if you can even call it that. It was a small, very thin bag so we ended up having to take out the garbage every single day and save the bag to reuse it again and again! THERE WERE ROACHES AND ANTS EVERYWHERE. My kids didn't want to turn the lights off at night because they were afraid of the roaches coming out in the darkness. Based on other reviews, I was expecting there was a chance we'd see a bug or two. We weren't prepared to see baby roaches and adult roaches every single day. There was BLOOD on the sheets in the master bedroom!!! Not just a little blood, but several dime sized blood spots!!! The Washer and Dryer were so old that after doing a load, the clothes still smelled really bad and there was lint all over the clothing left from the dryer. Every room had a stinky, musty smell, especially the bathrooms. There was mold and mildew on the bathroom tiles in the shower. There was a roll of toilet paper on the dispensers and only 1 additional roll. And only 1 roll of paper towels in the kitchen. This is NOT sufficient for a party of 5 over a span of 7 days. We used the oven to bake a pizza and it started SMOKING due to old food/oil and it not being cleaned out properly prior to our arrival. The AC's were not strong enough to cool the condo. We turned off the AC before we left on the first day, but when we returned, it took about 6 hours before the place started to feel cool.
Roof over our heads while in Hawaii - CHECK. Everything else was a major disappointment. I have pics of the blood on the sheets and scum on the shower walls.