Kristin was lovely, very communicative before my trip. Thorough directions. The home is immaculate, but spartan. You couldn't ask for cleaner, well-kept lodging. 5 star! Shower had shampoo/conditioner, no but only glass jar of soap by the sink, not shower. Didn't see heater in bedroom. Home can be hard to find in the dark. I arrived in daylight based on this. Downside: I was not prepared or comfortable driving a rental on the 1-lane road with no shoulders and gravel road with large potholes in the dark alone. Renters might prefer an AWD car for night driving. The recent rains enhanced the mud on the side of the road & potholes. Kristin was very apologetic & actually drove me to the VNP hotel where I could have dinner while she worked in the evening in the nearby village of Volcano, and picked me up after her shift ended at 10. Had I brought groceries, I could have availed myself of her kitchen to cook meals. I wanted to see the volcano glow at night from the park.