Natalie responds very quickly. The location is great. The bed is super comfortable. Check-in is a breeze.
Our stay was made less pleasant because we had maintenance issues. Only the bath tub worked, no water came out of the shower head and I think the main ceiling’s lightbulb was burned. Natalie answered quickly when we told her of our problems, but the communication with maintenance seems slow. Our problems weren’t resolved by the time we left. Natalie did follow up with us once we checked out though.
So, great place to stay, but if a maintenance issue comes up, you may be on your own. I did tell Natalie, so hopefully this will improve!