Shuqin is very responsive and get back quickly. A great host. The security office closed the gate on 10pm and our flight was late at night so it was a bit difficult to find the entrance and get in the building. The room looks exactly like it described. The view is beautiful. Overall is a good experience. I rented a car down stairs at the 808 rental car because it’s easy to get and return but Do not recommend it, avoid if you can.