This is a lovely, newly renovated small studio in a postcard-perfect picturesque setting. It has all the makings of a lovely place to stay, once the owner works out the kinks. We checked in on a Sat. for a two night stay, and immediately had the problems one shouldn't have to deal with: internet didn't work, and I spent 1 1/2 hours dealing with tech-support to get it working. By then, it was starting to get dark outside and we realized there were no lighting fixtures other than in the bathroom, a small light in the hallway and a small overhead by the sink - nothing that would light up the main "living area" or the bed.
The owner was quite embarrassed when I called to point this out, and suggested that there were several Hawaiian candles we could use (we found only one, and had no matches) and tiny pop up lights - only one of 3 worked and it was tiny. She promised to get a light there the next day and would refund one night of our stay. But wait... there's more!
The next day, she offered to get a light there on Monday (but we were leaving by 10am to catch a plane) instead of on Sunday, but would refund us our entire fee, less AirBnB and Cleaning fees. I asked if there wasn't some way she could make good on her promise of a light that day, and she had a friend drop one off waiting for us when we returned after some afternoon activities.
This is an amazing place, with great potential, but I get a sense that the owner hasn't had much experience renting it out. It's minus pots and pans, a dresser to store clothing for those with any longer stay, and any amenities - not even a box of kleenex to be found. I've pointed all of this out to her, and she appears to be appreciative of the feedback and promises to remedy the situation for future guests.
In the end, we received our full refund and her apologies. I wish her no ill or harm... just more experience to understand what she needs to provide to make it a good experience for future guests.