Stayed a total of 6 nights here. Jess, our host, was super responsive and addressed any issues we had promptly. The unit is massive... probably the biggest one you can find in Hilo. It's also located in the downtown core so you're close to many shops and restaurants. The unit also comes with a full kitchen, but we didn't do any cooking so I can't comment on how well it functions. The only recommendations that I can think of to improve the unit are: the washroom is a bit dated and could benefit from a small reno, and the WiFi can be a hit or miss sometimes (for me it seems the signal is strongest when I was laying in bed). Overall the unit is worth staying given the location, square footage, and value.