I loved that Kurt and others responded quickly (within an hour) if you had any questions. It was straightforward to get into the apartment. I felt they cared, which was nice. When we arrived, I was so happy to find a pitcher full of cool filtered water in the fridge. The apartment is located in a hotel at the edge of Waikiki beach, but the area is busy and alive. There are many restaurants and convenience stores. The apartment gives you a beach view and equips most of the things you’d need for a Waikiki stay, with enough storage space for about a week-long stay. I liked the clean kitchenette. We reserved a rental car but canceled it based on a piece of advice from Kurt (cost, space, and necessity). We would love to come back.