Both Novella and Eve were both kind and very responsive. The communication, service, and welcome treats were great.
The unit itself was a bit dated and could benefit from an update. The condo was not as bright as the pictures depicted, and it was especially dim in the bedrooms. Water pressure in the showers was good but drainage was slow.
Overall it was a decent place to stay for a few days, as it is walking distance to the Hyatt, shipwreck beach, and the lithified cliffs. Poipu shopping centers are just a few minutes drive away.