Had an incident with the toilet twice during my stay. The first time the toilet kept making a hissing sound every 60 seconds - ended up figuring out about 15 minutes later that the handle needs to be jostled into a "good" position. A few days later, a very loud siren noise was in the bathroom, after contacting the owner on xmas day (he came over promptly, ~15 minutes after the call) he explained the noise was coming from the inside of the toilet and we resolved the issue. Only other complaint was the first day I walked in saw a very tiny (and I mean tiny) critter on the bedsheet, I threw it in the trash but still made me take a good 10 minutes to inspect the bed thoroughly. I think Mark also could have been nicer to me on the phone - I'm guessing you'll read this Mark - I understand it's xmas day but at the end of the day your job is to service customers and saying something like "slow down, slow down!" when I was dealing with a very annoying bathroom issue for the second time (and when I wasn't even talking fast) was not that pleasant. Including cleaning fees, nightly fee, etc. the total cost for my stay (4 nights; 11am Wednesday - 11am Sunday) came out to $626 - so at $156 a night, I in hindsight, I probably would have opted for a higher cost unit that was substantially nicer. Lastly, the hallway noise at times was quite loud - that hallway carries easily and you basically feel like you don't have good "quiet" privacy. I was on the hallway relatively close to the elevator so thats a caveat, but regardless it was annoying at times (and I can only imagine in non-COVID the noise level being much higher). I think if you're on a tight budget, consider this place. Otherwise, pay the extra $50 and get a room at a hotel or other airbnb for $210 a night that should be much nicer and well worth it. To leave on a positive note, Mark was responsive (once the rep connected to him) and the elevators were fairly quick up to the room.