I didn't get a chance to meet Olivier in person, cos he is out of town. But, he is always resourceful, responsive and helpful anytime to any questions I may have and any help I may need during my stay. The place is at extremely convent location. It's very easy to access everything, like tourist spots, shopping area, restaurants and bus stops. The place is really neat and spacious. I will definitely recommend it. Will definitely stay here again when I visit Hawaii next time.