This was our first Airbnb experience and our stay with John and Anthony left just wondering how we could possibly receive better treatment anywhere else. From the very start of our experience of signing up with Airbnb they helped us understand how to navigate the system, offered their assistance by phone or email, and assured they would save our requested spot while we worked out becoming a registered Airbnb member. Knowing we were novice using Airbnb, when the time came for our trip and we asked for directions to their place, they went above and beyond by sending typed instructions along with Google driving directions attached to a text message so all we had to do was tap it for verbal driving directions while we drove. This was a tremendous help because we arrived late Christmas evening and were driving in the dark and were extremely tired. We arrived to find them waiting up for us with welcome hearts and helping hands. It felt like we had truly come home to family for Christmas. Their warmth and kindness was a great comfort.
John and Anthony made sure we knew their home was ours too while we were there. Their home is beautiful, neat, and extremely clean. They have thought of so many wonderful details in making our private bedroom and private bath cozy and comfortable. The bed was so comfortable we wanted to take it with us. The bathroom was stocked with superb supplies for our bathing luxury. Because we are early risers, they made sure the kitchen coffee pot was set so that all we need do was push a button to start the pot when we awoke in the mornings. Ahhhh it felt like we had arrived in heaven sitting on their back porch enjoying the peace and comfort of their beautiful yard and home while drinking delicious Hawaiian coffee early mornings. What a way to start the day!
John and Anthony were a wealth of information for us providing suggestions for where to eat, sites to see, and directions for getting there. Our only complaint is we only booked two days instead of a longer. Thank you John and Anthony for making our first Airbnb stay great. You set the bar pretty high for other folks to follow!