Roxanne was extremely thorough and welcoming from the start. She communicated with us all the details before we checked in. Everything you need was there, including shampoo/conditioner, beach umbrella/towel/chairs, and etc. The location was absolutely perfect! The condo was literally a minute walk to the beach and very close to the shops and restaurants. You really never had to leave your area if you wanted to. But if you did want to leave, Kihei made a great home base, since it is central from the other cities on the island. If my husband and I are ever back in Maui, we would definitely come back and stay here!