THE WORST experience ever. I should have looked up their reviews on the internet: 1.2/5, and I hope I could go back to tell myself not to pick this one.
The view was amazing, but not recommended it if you don’t like the followings.
1. Cockroaches in the unit.
2. The shower never stays constant temperature; it’s either so hot or so cold.
3. THE LONGEST wait for the elevator
4. SLOW wifi
5. No hand soap
6. Sticky shampoo, conditioner, and lotion bottles that were half used
7. No body soap
8. Broken blow dryer
9. Dirty pillow; there was a stain on one of the pillows
10. Dirty under kitchen cabinets; you are okay if you don’t open them. They’re just simply so gross.
11. EARLY morning LOUD construction starts at 7; if you had jet lag, it’ll be a nightmare
12. THE WORST customer service; be ready to be on hold for an hour and a half and be told that they are “under-staffed due to the pandemic”.
It was a total mess. Things just kept popping on and on and on... Unprofessional. I didn’t know how the worst hotel stay could ruin my amazing vacation.