Tamsen was very welcoming and her communication was excellent and although we didn't meet in person I felt like I was talking to a friend that I'd known for awhile! She was really helpful in giving recommendations for places to see and also where to dine. The apartment was exactly like it was in the photos and our extended family of five adults were very comfortable as it had all the comforts of home. The location was also really good as it was close to the beach and a bonus was having a supermarket next door. Also it was centrally located for sight seeing to other parts of the island.