My experience caused me and my family tremendous stress. To begin with, there was no published address & I had to contact D. to locate place. Upon check in, I was told that the reservation was only through the 29th & not through the 30th. Since I had booked through a third party, the resort staff could not help & I was to contact the booking agent. I let D. know who responded that he was looking into it. I unfortunately had to contact him multiple times to see if the situation was resolved. It was not as of the 28 & I was looking to have to check out the next morning with no place to go. The capper was D.’s mailbox was full, so there was no getting ahold of him. Had to go through Airbnb Help Service which took more time (put on hold for lengthy periods). Finally, given a list of alternative hosts in general region, none of whom had availability posted for my specific date but was told to contact them anyway. Only then, would Airbnb put us up in a hotel with some yet to be determined compensation. By then it was the morning of the 29th. Overall, beyond disappointed in host & Airbnb and will look to using other entities next time.