Working with Francine was perfect, I only wish i would have booked it for more then the 5 days. We moved to Worldmark just down the street to be with family coming in and the accommodations where not what we had hoped for. We ended up booking another unit that was no as nice and much more expensive. She would have given us the extra days but she was booked. The location was great. The amenities and the extra care that she takes with the unit made it extra special. Thank you for a great stay.