Dated, Dirty and Broken but Oh What a View
When you first arrive at the condo, you don’t notice the lovely view - you just see how dated the furnishings are, the grungy couch (used to be a cream color but is now a spotted gray), the ants all over the sticky, dirty floor. Then you try to connect to the Wifi (not working), use the bathroom (tricky with the broken toilet paper holder), close the closet door (broken), blow dry your hair (dryer broken), make coffee (pot broken), watch TV (not working). I'm still trying to understand how it could be rented in such condition.
On the plus side the maintenance man (David) was incredible, let me repeat that, INCREDIBLE. We felt terrible having to call him almost every day during our stay and he was wonderful and responsive. He fixed everything he could (minus the grungy furniture) as well as replaced the broken hair dryer and coffee pot. The unit also now has a mop (which we had to purchase so we could walk barefoot inside).
If you are going to spend $400+ a night on a place go to the Marriott or Sheraton. Or pay less for any of the other nicer units in the Napili Point Resort. The condo next door was fully updated and looked terrific.