The host sent us a PDF of everything we needed to know regarding the condo. I never needed to contact her because she provided all of the information up front. It was a great neighborhood for us to stay in. It was close to the beach, restaurants and places to stock up on food. We loved the swimming pool at the complex and being able to see the ocean from the pool. Everything in the unit was as described. The showers are perfect for tall people like myself. The washer and dryer were great since we visited the beach and pool a lot.
The one thing I was just a tiny sad about was that this condo's particular balcony is set back a bit behind the rest of balconies on the same side of the complex. So there is definitely an ocean view but it is partially blocked, you have to lean over the railing to see it well.