Anna was very responsive throughout the trip! The check in instructions were very clear. Please keep in mind that the parking garage is across the street and will require you to walk—we did not mind since the garage was very secure and private. Excellent location, close by to everything! We loved how there were separate AC units in each room. This helped since our group of 6 have different preferences when it comes to temperatures. :) thanks for an awesome stay, we will be back!