Christina was so quick to communicate with us just to keep us updated and informed. She also was quick to answer back when I had a few questions about the unit. The space is so close to all the things/ my little kids and I were able to get up and walk to get coffee in the morning, the beach in the afternoon and ice cream at night. I also felt very comfortable reaching out to her to get suggestions and input on ways to spend our time. We would definitely bring our kids here again- location and price was just what we were looking for. We have a large family and we were able to make it work by shutting the doors to separated the beds when we planned to stay up later. Our room was easy to Enter and exit from the elevators and the elevators were very close to the entrance of the lobby! Oh also! Parking was so so great- when we stayed downtown we were able to just leave our car parked and walk to our spots! So grateful again!!!