Christina was super helpful in coordinating with me to get the items I left behind. She responded quickly and told me that I could check in early because the place was ready earlier than the normal check in time. The place is located in Waikiki and it's a couple of blocks to the beach. There is free parking (a huge plus for Waikiki) and it's easy to get in and out of the structure. Would definitely come back to stay here once we return to Hawaii.