(Bed bugs or mites and trying to take your money) Where to start, I have lived in Airbnb's for the last 3 years as I have travelled and this is my first negative review I have left to date. I showed up to Axel's place the afternoon of the reservation, I took an hour nap and awoke to bugs crawling on me.
Itching on my legs and back, I turned on the lights but couldn’t find them. I contacted Airbnb to understand how to proceed and get Axel’s phone number. After contacting him I explained the situation, being that I had not spent the night there, and had only been there 2 hours (and that there were bugs in the bed I asked for a full refund so I could book another place) we could go our separate ways and no harm no foul on either end.
He then asked for photo evidence which I shared of two egg hatchings on the bed. He still wouldn’t budge. Again I had not spent single night in his apartment… He asked me to stay there for a team member of his to arrive and check the bed, I showed her the eggs, she agreed that it looked like some type of bug was living there and again Axel wouldn’t budge.
The apartment is in a nice location but from Axel’s behavior and my experience it is a damp and dank apartment (smells of mold) and has some type of bugs living in the mattress with a landlord that doesn’t live on the island and it appears his only motive is to make money from it. Many other apartments in the area I would suggest you find a better one.