What an experience. I’ll start off with the positive. And the only reason for the star... it was a GREAT location.
Bedroom: when we got there everything in the bedroom looked in order but once we got under the sheets, we noticed that the sheets and pillows had not been washed...
Restroom: okay condition except a few of the towels and mat... also was not washed.
Kitchen: was fine... just wash dishes before using just in case and be aware there’s a stench in small refrigerator.
Critters: we had a huge two quarter sized roach crawl up the wall by the full bed, pillow side. It was not pleasant at all! The roach eventually fell onto the bed and I had to contact the host (which he didn’t respond).
In the beginning I wasn’t trying to make a big deal out of all the things that were out of wack in this place because I know it can be tough being a host but after sending multiple messages to the host, Richard, and not receiving a response i did the next best thing and that was call Airbnb directly.
I’ve used Airbnb many times and this is only the second time a host has ever been unresponsive. Host said that he was sick in bed and had the flu (can be true) but when it came to complaining about his housekeeping partner and how we had a pair of new tagged sandals missing, he responded quickly and very passive aggressive.
Upside is that he refunded us the cleaning fee after contacting Airbnb.
Just be aware. It is a great location but not worth the headache.