Unfortunately, our experience was not pleasant. Check in was smooth. We entered the room on the 43rd floor and was amazed by the panoramic view. First thing we noticed was the room was stuffy and without AC in the common area. There were picture hooks on the wall however no pictures anywhere. When my wife went to place our food in the refrigerator, she screamed as there were roaches inside. Needless to say, we immediately made other room reservations and checked out. Do not expect rapid response from the host if you have a problem. When they finally responded, they stated their reasoning for only issuing $150 of my $1170 spent was that Hawaii is known for roaches. Thankfully "Christian" at Airbnb assisted us with fully refunding our money since the host would not. Hopefully this review will prompt the host to take care of their roach problem by replacing their refrigerator and hiring an exterminator.