Keaau Gem! My one week trip to Hilo was absolutely pleasant. From the comfortability of the home, to the hospitality/customer service - Charles and his wife were super nice and full of aloha. I loved the location, the atmosphere and location of the property. I felt safe and almost felt like I was at home. Not to mention, the variety of kitchen surprises— I loved cooking in the kitchen with the extra spices and assortment of teas. This will be my Big Island -to go to spot. It’s a 10-Star for me.