Masaki is the master of communication and accommodation. Checking in was incredibly simple without even speaking to one person. The unit and the Waikiki Banyan complex was perfectly situated in the heart of Waikiki within walking distance to every local hot spot imaginable. We felt completely autonomous and liberated. Every parking space was the best space. The unit was clean and had all the basic essentials needed to mimic the comforts of home. The views were amazing. The blinds were drawn open the entire time we were there. My family loved it. Thank you Masaki for making this process an easy an memorable one.