Positive:
Although it was tight, we fit 7 in here, and it mattered staying together, so we're very grateful. We liked the balcony and appreciated the snorkel gear and other fun stuff. The toilet paper was good quality and there was enough of it. There were enough towels, sheets and blankets. The kitchen appliances/plates/silverware/cookware was satisfactorily stocked. The upstairs loft accommodations were decent. My relatives slept comfortably and said the beds were comfortable. The sectional was comfortable to sit and sleep on. My parents slept comfortably on the downstairs bed. We appreciated the ice maker in the freezer. Marianne is very kind. She went out of our way to feel comfortable and did what she could to help out with our laundry situation.
Negatives:
We immediately noticed the mildew smell when we entered the unit, especially in the downstairs bedroom. The downstairs bedroom not only smelled very strongly of mildew, it also has mold on the curtains. If I were staying there alone, I would have left, insisted upon a refund and stayed elsewhere. I felt sick walking into that room and couldn't stay in it long. But my parents stayed in it and decided they could tolerate it. I would not have been so tolerant. We also immediately noticed the very stained carpet in the living room. The sectional in the living room is also stained and filthy. There were old candy wrappers inbetween the couch cushions and on the back desk behind the sectional. The bathtub outer edge was covered in dust. All the towels (upstairs and downstairs) smelled of badly of mildew. Because they smelled so badly, we had to wash them, but the washer was broken upon arrival. Thankfully, Jennifer responded quickly to our dilemma and offered a suitable solution, but if we had our own washer machine, we would have washed more towels. Not everyone got a freshly laundered towel and we were grossed out by the stinky ones. If we knew we wouldn't have had access to our own washer in the unit, we would have stayed elsewhere. As it's difficult to find last minute accommodations for seven and as we wanted to stay together, we let it go. The air mattress that my brother tried to sleep on the first night deflated completely and he slept terribly. He ended up sleeping on the sectional beside me. The louvered windows let all the sound in. The upstairs 3/4 bathroom power outlet was by the toilet, away from the mirror. My aunt couldn't use the mirror and blow dry her hair at the same time. The night stands in the downstairs bedroom were broken; my parents could not use the bottom drawers. Downstairs bedroom closet door on the right side goes off track. Downstairs bathroom sink faucet leaks on the left side. The unit is not well lighted; we had to remove the downstairs lampshade at mealtimes. The bedroom sliding door had to remain closed because the screen door was misaligned and my parents didn't want mosquitoes.