WARNING BEFORE YOU BOOK! This was the most confusing and disappointing AirBNB experiences that I have. Let me preface this review by saying that I am super host myself in Boston and have hosted over 1,000 guests, have attended all 3 AirBNB opens in San Fran, Paris, and LA as well as traveled around the world using AirBNB to over 10 countries in Europe, Asia, Australia, Central America and South America. About a week before arriving, I received a text message about check-in from someone that referenced themselves as the property manager, which provided me instructions on how to access the property, which was via a lockbox next to the front door of the unit. One thing to note about the unit is that it's located below the street level. It's not subterranean, but you have to go down a flight of stairs to get to the front door and there is another condo directly above you. When I opened the door, I looked around and found there to be a number of small mosquitos on the walls and dead ants by the bed that looked to be weeks old as well as dust. I have pretty severe dust allergies, so this was an issue for me. On the way out to get my bags, I was freaked out when I saw a 8-10" hairy spider (like the poisonous ones on National Geographic) on the hallway wall moving around (largest insect I have seen in my life). I've traveled to Hawaii numerous times including 3 times to Kauai, this creature was out of the ordinary in size, and would be comparable to something you'd find in a pet store or zoo. It was about 8 PM and I had my 2 year old the car and my wife as well, and so I texted saying that we can't stay there like that. Called the property manager and host. No response, so left a voicemails. Waited for a little bit, thinking the Superhost would reply back super quick, but nothing. We'd been flying and driving since early morning, and was dead exhausted, so after waiting almost an hour, decided to check-into a hotel 5 minutes away (in case the property manager could resolve the issue soon) and call AirBNB, so we wouldn't have to sleep in the car that night. After I checked into the hotel, I called AirBNB, AirBNB attempted to contact the host, but no response from the host either. It was around 11 PM at that point, and I fell asleep waiting for the host or the property manager to get back to me. Nothing The next morning, I checked my voicemail and text messages. Nothing from the host, AirBNB, or the property manager. Around noon, I get a text message from the property manager that reads as follows: "Mahalo, the owner is talking with ABNB." No apology from them at all that my trip had already been ruined. At the end of the day, the host was...