Totally ruined my family reunion and my mom's 70th birthday!!
Broken fan, not working AC, broken bed frame, stinky towels. On top of that, a lecture from the host of "cultural difference".
Not sure where to start.
My bro from Korea reached home first and tried to get access to home. Pretty good idea of using august app (no physical key needed) ONLY the host give you the access! He contacted the host with correct phone number asking for august app. No response. Instead, the host gave hime WRONG pin number to garage. He tried to contact the host for right pin number. No response.
We got in the house and there were issues after issues. No working AC, fan, broken bed frames... A handyman came and we spent TWO days with him with constant banging sound. Two days of precious vacation time gone..
On top of all the issues, we were very disappointed at the attitude from the host.
The couple tried to defend so hard and gave us attitude along with a lecture of "cultural difference".
My bro simply asked question what he needed to do if needed something. That's all.
The host mentioned that "Feel free to ask her with any question". I guess she didn't really mean it.