This is a great apartment and just as pictured. It comes with everything you need for a long or short stay. We stayed for 10 days here, a cleaner would have been a plus. The apartment is situated very centrally in Honolulu just a few blocks away from the city. the communication with Chris was very good, he responded very quick during our stay. The only negative thing was that the WIFI was not working, but Chris tried very hard to solve the problem. So we had no wifi for our whole stay which is a pity as it is harder to plan trips or look up places. We haven't met Chris during our stay, the building is very big with many people living there. The apartment is on the 9th floor. Overall our experience was good and I would recommend this place to anyone who is on a budget or is planning to not spend too much on the living.