We absolutely loved this spot! We arrived quite late in the evening and Cassin had made sure our lights were on and there was a snack and beverage in the fridge for us when we got in. He even left us a yummy little Hawaiian welcome treat. The pool was lovely!! There had been a bit of dust that settled at the bottom of the pool due to rain and I had messaged Cassin to inquire about it. He immediately contacted his pool service team and they were quick to arrive and do a full service for us. Cassin even sent us the full report from the servicer. There were no other issues:). We had the opportunity to meet Cassin briefly and we found him very kind and willing to help us navigate our way around the island. We loved this location and the privacy that comes along with it. You will have everything you need to settle in and enjoy your time on Big Island. Aloha