Sharon and Alan were incredibly helpful while on-site. I travelled with my 9 year old daughter and she had such a great time with the animals it’s something that she will forever remember. Sharon was so patient showing her around and introducing her to the animals. It was a unique experience. And at night you can see so many stars! No light pollution where they are located. The sleeping arrangements were clean and we slept great the two nights we were there. I definitely would recommend!