To start with, the communication was outstanding. When I had a question, I got a response in a very timely manner. 10/10 for service. It’s in a a great location, the views of the mountains from the 22nd floor were amazing, and it was very clean.
The bed was not comfortable; there were slats of wood that were holding the mattress up. 3x in the middle of nights, one
slabs that was cut too short collapsed; the middle of the mattress was no longer supported. I am 5’3 and 130 pounds and my husband is 6’3 and 210 pounds but no matter how we arranged ourselves on the bed, we ended up rolling into the middle. I was told they are getting a new mattress next week, but that certainly didn’t help on our trip.
Of no fault of the owners, this is not a quiet location. When the wind blows, it howls; you’re 22 floors up. Sirens can be heard pretty much 24/7, so make sure you keep the fan on at all times. Security was hostile - observed many confrontations of residents. It was ugly and disconcerting.