Very disappointed!!! We arrived 20min before the check in time, and the housekeeper was there having a lunch. We waited outside and she was done by 3pm. It was a surprise because the apt was very messy and dirty from the last guests and to clean in only 20 min is a very short time to clean all. Anyway, as I expected wasn’t time enough to clean properly, as I send the pictures to the host, the apt was dirty, the sheets wasn’t changed after the last guest, had hair on the beds and floors, the floors wasn’t vaccum or mopped, the countertop was sticky and had bottles/glasses marks... the garbage can was dirty and didn’t have trash bags. With all this covid time, they should be more careful with cleaning. I talked to the host and she was supposed to dropped off clean sheets, but was about 10pm and she didn’t show up. I had to use the laundry room in the building (5th floor) and wait all process (wash and dry) until go to bed. Was very disappointed and stressful. The elevator is terrible, has 6 elevator in the building but just one goes to the 25th, we had to wait so long to use, or get other elevator go to the 26th and use the fire stairs, very stressful.