Matt was a great host. He was responsive and checked in right before we arrived. We didn't end up needing anything though, as the place was great. Check in instructions were so easy, and the information book in the unit was great. I loved that there was key pad for entry so we didn't have to carry keys to the beach. The unit is a small studio, but we didn't spend much time in it anyhow as there is so much to do in Waikiki. Bed was very comfortable, A/C and wifi work great, and the unit is nice and quiet. The location was fabulous, you can't get any closer to the beach. It's at the quieter end of Waikiki, which we absolutely loved. You can walk a couple of blocks west to be right in the action and amidst shops and fancy restaurants. Or stay by the condo and be close to a gorgeous park and great beach. There were professional volleyball tournaments each day at the beach across the street which provided great entertainment. We walked back to the condo anytime we needed a bite to eat or a break from the sun. Matt provides beach chairs, towels, cooler, umbrella etc. The kitchen was basic, we used the hotplates for breakfast but bring your own spices, oil, saran wrap etc. Street parking was easy, free and close. The Honolulu festival was on while we were there and the streets were closed for a parade one day, so we parked in the building for $17 which was also easy and convenient. We chose this place because it had a pool, but it looked under repair while we were there. This was my first time to Honolulu and I realize now we wouldn't have used the pool anyhow (unless you are in a select one or two of the fancy resorts with the pool next to the ocean). Honolulu buildings seem old and tired, and this building (the Waikiki Grand) is no exception. The unit was clean and all we needed.