The villa layout and decor are wonderful. We had plenty of space for eight people. The kitchen is well-stocked and the location is great for the resort amenities. The beds and showers were also fabulous!
We did have a few issues: check-in was a little chaotic because we did not know that our whole party needed to be present with either a Covid vaccine card or proof of a recent negative Covid test in hand. We had the items but did not know this ahead of time, so I was scrambling to contact the people who were not with us at check-in. It took about an hour to get us all checked in because other people were arriving for check-in at the same time too and also had to verify their information.
Our other issue was the outlets not working in either of the two master bedrooms; therefore, the televisions did not work in those rooms either. Management apologized for “our connectivity issues” making it sound like it was our fault the outlets did not have power. If there was some other explanation, we were never told.
The place overall is beautiful and clean, but we were a little disappointed with our experience.