Elliot was always extremely quick to respond and always happy to help out. The check in process is seamless, the condo is very comfy and has everything you need. The location is great for the beach and for the shopping at ala moana... yet it’s an easy flat walk (or cheap Uber ride) into the busier part of Waikiki for more restaurants/bars/shops... I’d definitely recommend this awesome little condo to anyone visiting Waikiki!