Well, if you want to arrive in Hawaii expecting to have a key and an easy checkin I'd recommend you call the host a thousand times before you arrive to make sure they get it right. We arrived at 11pm to no key, the host didn't answer and we had to get a hotel room. They never apologized and only simply canceled the reservation as if they had no cares in the world. Property managers, like Evolve, should not be hosts on Airbnb. Airbnb on the other hand picked up the pieces, helped us get a new place to stay and eased the pain with a little credit to apply to our next stay. Boo on Evolve.