PLEASE READ BEFORE BOOKING
We never got a chance to stay in Rey’s Zen Retreat because of a problem with her room and she moved us to a dingy, musty, noisy bug infested room on the 2nd floor WITHOUT telling us anything until after we had checked in and started to unpack and realized we aren’t in the room we paid for. This hotel is very old and dark & musty smelling We had no heads up of what was going on. Let me also say we are 2 seniors using Airbnb for the first time. We felt like they figured we wouldn’t know the difference because we’re old. When I texted Rey to ask what was going on she called back crying hysterically asking not to give her a bad review because it wasn’t her fault. I agreed that it wasn’t her fault regarding the room but not being notified immediately was a major mistake. So I can’t comment on her room but I will say she does not know how to handle an emergency and she doesn’t cater to her guests very well when they should come in first place. Airbnb was outstanding, they were the only ones that helped us. Thanks again Airbnb