This is a difficult review to write, because in more than 4 years of staying almost exclusively at Airbnb properties, I have never been so conflicted about reviewing a property.
As stated in the listing, this is a self-checkin property and as such, the only interaction we had with the host Priscilla was through the Airbnb communication.
We found the property basically as described in the listing. The positives about the property are as follows
•	Fantastic location for exploring Honolulu, Waikiki and environs. Biki bikes (city bike program) was just down the street
•	Wyndham staff are friendly and helpful, including the concierge and expedia expert. Very easy checkin and loved the fact that there was no key or access card to carry
•	Balcony was nice at certain times of the day- when not in direct sunlight or the breeze was right
•	Free laundry was very convenient and appreciated
•	Wyndham pool was nice
•	Bed was comfortable
•	There is just enough space to spread out a bit
•	Unit provides two each of the following – beach towels, boogie boards, inflatable floats, snorkels, masks & beach chairs
The biggest negative for us was the air conditioning. It had not been turned on prior to our arrival, so the room was extremely warm when we arrived. Our first night was uncomfortably warm. The AC unit is not well located in the room to provide good airflow to the entire studio, so we had it set at the coolest possible setting throughout our stay and it ran non-stop. When I communicated with Priscilla about it and inquired as to whether there was a fan available to provide additional air circulation, her response was “Sorry, no fan. The AC should be fine. You might want to look at the settings to adjust”. We were disappointed as we did not feel that our concerns had not been properly addressed.
Priscilla did address our request for facecloths by having some brought to the unit the following day, which we appreciated.
While the property is perfectly adequate from a functional standpoint, it is a bit worn and in need of some TLC from an appearance standpoint. I shared our observations with Priscilla and her response was “If you would like to relocate, we can offer you a refund for your remaining nights”. This was not the type of response we were expecting from a Super Host. Today when we checked out as scheduled, she did write that they are addressing the issues we pointed out, which we appreciated.