This unit has a great location on the northshore in princeville its pretty close to the main road and about 5 minute drive to Hanalei, I think it was around 45 min drive from the airport at night.
On the first night of arrival, our parking spot as taken by another vehicle. Since we arrived fairly late at night, we chose to use the only empty car spot and left a note on our windshield to say where we were staying in case someone needed the spot.
We woke up to a nasty letter on the vehicle by another person and didn't read the letter we left which was unpleasant but we didn't know what else to do.
In terms of the accommodations it was 3 out of 5. On first day of arrival we had only one toilet paper roll and had to contact a property manager who then had to contact the owner but couldn't give us her number to contact directly. They told us they would call back to let us know when they would be dropping more off and we never did get the call back but luckily we were around at the time housekeeping came to drop more later that day. The biggest issue is, this isnt a private airbnb, its through im guessin a 3rd party company that does vacation rentals of the sort. So if you have a problem, you are on the phone not with the units owner but a secretary for a management company, so you have to jump through more hoops instead of a quick email/text as it was for my other Airbnb rentals.
The kitchen had the very very basics. Not even a hot water kettle for tea. Cutting boards were thin and flimsy. No sugar. Everything else seemed fine, there were enough pots and pans, cutlery etc.
The site had said there would be snorkel equipment to use, yet there were none or at least we were not told where it was.
The bedroom door was falling off the hinges. which made it hard to close and also worried us about damaging the floors.
The maintenance men were very loud each morning with pressure washer equipment mostly pumps and compressors.
The bedroom fan light was remote control operated but kept turning on by itself randomly throughout the night i think it was a neighbour with the same remote, as we would hit the power button and a few seconds later turn on again.
No dishwasher soap was left to use if you wanted to use the kitchen while staying.
The couch was tiny and not set up to comfortably watch tv with more than one person if you wanted. One of the recliners didn't open as it was also broken.
This place is in a great location and the price was ok, Since we were on vacation we tried not to spend too much time there in the rental, I know this sounds like a typical bad review of someone whos might be disgruntled but we were just a little put off by all the little things that didnt go the way the should.
Hopefully the after this the next guests will have a better time.