Keith and his daughter are both very nice. We thought we had a problem with the toilets (but we didn’t) and they responded to us immediately, and we loved the kind communication. The horses are beautiful and friendly as are all the birds. We loved walking around the property with the animals and waking up to the GORGEOUS view. It is a magical place. If you want to do waterfalls, book 2 days so you have a full day to explore before dark and cold nights and without mosquitos.