I decide to extend my vacation in Hawái in the last minute, and send a same day request to this place but like l was in a hurry to find a place I found a better a cheaper place when 1 hour after I was charged by Airbnb in this place, immediately I contact them and tried to cancel cuz I didn’t want to stay here but the cancellation fee was 50% of the total, so we decide to stay here, we only sleep in the place, we didn’t cook, we didn’t use the pool (we were in Hana the whole day) the place is ok but is the last unit so u don’t have any nice view, I asked for a late check out and they say NO because the cleaning lady need 4 hours!! My apt in NYC is that size n my cleaning lady do maximum in 90 minutes! (Anyway), i was in the beach close to the apt so I asked them if I could used the body boards for couple hours since my flight was at 20:00 hours and because the clean lady suppose to be there cleaning for 4 hours and also they say NO, (I offer to bring the body boards to the door of the apt) when the beach is 10 minutes walking but i was driving I could do less, I could have fun on the beach and borrow the body boards and umbrella but this people is inflexibles, this people just see you as an income $$ and won’t do a minimal little thing for help you, and not satisfied with that they accuse me with Airbnb because I told her “you are awful” Airbnb contact me and I told them I left that damn place already and this people is inflexible and awful as I said (at least in my opinion) so Airbnb at the end apologized but for sure I won’t use anymore. Better luck for you renting here.