Joyce was an amazing host. She is prompt with her communications. Our less than perfect rating is not a reflection on her, but rather the situations we experienced during our stay. Upon arrival we received communication that the blinds are broken and the cable box has been out. She asked us to be onsite while they come fix the cable box the next day between 8am-12pm. We didn’t make any plans as we had to wait. Then we received word that they had the appointment date incorrect and to go about our way. A couple hours later while out and about we got a call from Joyce to return to our room as she has a service guy on his way. Luckily we got there in time to get the cable box fixed. Joyce did send us a gift card for the inconvenience.
Tips: There is a farmer’s market on Mondays and Wednesdays from 4pm-8pm off Kalākaua at the Hyatt. They have mango sticky rice, fresh fruits, malasadas, crafts and more. Also definitely check out Leonard’s Bakery for the best malasadas. Expect to be in line to order, but they have fast service. Enjoy your stay!