Simon & Jeri's place was sparkling clean and as pictured. They were a breeze to communicate with. Check in and check out was super easy. The house is about a 20 minute drive to Hilo, so not the most convenient if you want to be in town, so keep that in mind when booking. There is no AC, but there is a fan in each room. Luckily, it did not get too warm during our early June visit. The house has everything you need (including netflix, hulu, etc on the TV and a fully stocked kitchen) for a comfortable stay. It was perfect for our group of 6. We would not hesitate to recommend Simon and Jeri's place to friends/family.