Bethany was amazing. We had a very minor issue on our check in , and before we could even get our bags unpacked she’d called the front desk and got it all taken care of! This place is really nice. Located right on the ocean. A very short walk to the Grand Hyatt/Shipwreck beach and also to Poipu Beach. Great pool and an “adults only” hot tub area away from the main pool which was nice and peaceful. We would definitely stay here again.