PROS: The apartment was lovely and as-described. It really did have everything we needed (beach and bath towels, hair dryer, iron + ironing board, cookware, dishes, tupperware, etc.) We really enjoyed eating our meals on the balcony and taking in the ocean view. The community is very quiet and the pool and hot tub were never crowded. It was extremely peaceful. The property manager, Bud, and his staff were constantly outside working to maintain the grounds and it showed. Bud was very friendly, welcoming and helpful. The housekeeper, Kathy is also a total sweetheart and came to my rescue after I accidentally locked myself out of the apartment shortly after my arrival. The location of the apartment is great - close to the airport, shopping (grocery stores, Walmart, Target, etc.), highways and downtown Kona.

CONS: The hosts gave me the wrong lockbox key combination and also didn't tell me that the driveway has a locked gate after 8pm. (I arrived around 9pm) Since I wasn't given the gate access code, I had to wait for someone to come along and let me in. Once in the driveway, I managed to find the apartment and then had to call the housekeeper who gave me the correct lockbox combination. It was a rather unpleasant way to start my trip, especially after about 20 hours of traveling. Once you get in to the apartment everything will be fine, but double check the info you get and make sure you get Kathy's phone number ahead of time in case of issues! All of the correct information is provided in a binder inside the apartment but it's not very useful if you can't get into the apartment to look at the binder :) The only other drawback was that although the wifi was free, it was unreliable and extremely slow. It seemed to have the best signal strength out on the balcony. We had to work while we were there and ended up having to use our mobile phone hotspot for most of the time to get online.