Overall we enjoyed our stay at the Waikoloa Beach Villas - J33. It was a great unit with very well updated furnishings and spacious for our family of 5. It was well located in the Waikoloa Beach Resort - right across the street from Queen's Marketplace so we can walk to the shops and grocery. We appreciated that it was a third floor unit at the corner so it was quiet. They had a garage we could park in and the garage had a few beach things we could borrow (wagon, coolers, etc). We also really appreciated the resort pass they had to the Hilton which was a big bonus so we could use the pool there and get free parking. We only used it for one day but it is a great resort especially for families. We normally stay at the Mauni Lani Resort, so this was our first time at the Waikoloa Beach Resort and we enjoyed the grounds - there are probably more shops, restaurants, activity here than Mauni Lani Resort though the beach at the private beach club is better at Mauni Lani. We loved going to Lava Lava Beach Club for sundowner drinks and that is a short drive/walking distance away (though not recommended at night as there is no sidewalk there back to condo and it felt unsafe walking on the dark road on the shoulder with cars coming and going).
The only thing of note is that since this unit is managed by a professional management company - Resortica, though responsive, it is not as accommodating as you might expect from an Airbnb host. We had an issue with the second bedroom as it just had blinds and unfortunately is right by the entrance of the unit, so at night the light coming through the outside is quite blinding bright coming through the blinds. We contacted the management company for help and they just left a paper shade outside the unit for us to install ourselves. We are also accustomed to staying at Airbnbs that request that we take out trash or put towels/linens in the laundry before leaving but this was the first time we were asked to do two loads of laundry before we left by the management company which we thought was unusual. Thankfully we were laving later in the day - we paid an extra fee for a late check out so we had time to do it, but I can only imagine if you had an earlier flight or check out - this would be a stressful request! It seemed odd especially since you are paying $170 for cleaning fee to them. However, they were great when my sister-in-law left some personal items behind and they were quick to respond and had their cleaning staff pick it up and mail it out for us. They did charge us extra for this on top of the mailing fee, but we were glad to get the items back.