Sylvia and Karen were so helpful and welcoming from the moment I arrived, which was much needed as a travel-weary, first-timer in Hawaii arriving after 9:00 at night. I had very little planned for the three days I was in Kona and Karen took the time as soon as I arrived to make sure I had some ideas for the next day and knew how to get around. During my stay, Sylvia graciously showed me her property with its abundance of fruits and flowers and provided fresh fruit and other treats outside my room in the morning. I definitely felt very welcomed and comfortable during my stay.