This was an amazing location to stay on Kauai. Anna was a great host, stayed up on communication, and when we extended our trip unexpectedly, she gracefully worked with us to find a new unit within the same complex since ours was booked. Definitely five stars for Anna. We had a few issues with the resort itself, not the easiest getting extra linens at night, our tvs didn’t work, and if I ever called the concierge to get help or discuss an issue, their catch phrase was “Sorry, mahalo!” but weren’t always helpful. All of these were out of the host’a control so I do not blame her. I’m giving it 5 stars because the location and the host cannot be beat. Also…it is a tad annoying that AC is not included in the rate and you’re paying a pretty penny for it. Honestly at least hide it in the price so we don’t feel cheated on cool air in a premium spot. ;)