This place was exactly as advertised. Three of us stayed here and were comfortable. Having never been to the islands, I was unsure about the lack AC, but at least in winter, it was no problem at all. We rented a car and found Hilo to be a great place to start all of our expeditions especially to Volcano National Park (45 minutes). Issa was responsive when we had questions and very accommodating. We would stay here again in a heartbeat.