Everything was exactly as described and Mark was very responsive and helpful. He also held our luggage since we got in way too early for check in, then let us know as soon as the room was ready. The location is excellent and major points are in walking distance. There were even bus stops nearby for easy travel to other points of interest around the island. The room was clean and the window AC was a perk. The only (minor) complaint I have is the room faced other units and the lights made the room a bit bright (can make it confusing when you need to be up early and have no idea what time it is). Otherwise, this was a fantastic listing and if I get to go back, I would definitely consider it again! Mahalo!