Upon arrival, I was instructed about the lockbox with the key fobs for the garage and suite. My plane had arrived early and I had waited 4 hours for checking (4pm). When it was finally time for check in, the lockbox was difficult to open as I was aware but by the time I did get it open, the fobs weren’t in there. I called the host which was Maxine and there was no answer. Then I called the next contact, James. He was very responsive to all my needs. There were only one set on towels and James was very prompt in supplying me extra upon my request.
An incident that happened that was the property management was the elevator. It was horrible. I got stuck for quite sometime. Good thing the provided free parking space was on the 5th floor and the room was on the 12th. Great view!!!! Had white pigeons visit every morning. Could see a bit of the water but the skies were beautiful!!! Over all my stay was nice. Definitely a good location and close to Ala Moana mall/shopping center. Would definitely stay here again!