We booked this apartment for my fiancés birthday and a engagement celebration. When we checked in (an hour after check in time) we found the apartment had not been cleaned. Garbage everywhere, used and dirty linens and towels. No one had cleaned. We had to spend our time contacting the hosts and Air BnB, and wait around for a cleaner. We missed our reservation for dinner (and we only had two nights on Maui) and had to find something to do outside while the cleaner came. Huge disappointment and inconvenience. It would have been better if the host had not been passive aggressive and say we were “only slightly inconvenienced a few hours”, when we are paying so much per day (and a day is 3pm-11am so 18 hours and not 24.) Amy’s tone was disrespectful and she really didn’t seem to care. Really disappointed, in both Air BnB and this particular experience and wouldn’t recommend. We paid $550 for two nights and this simply wasn’t worth it.