This unit is not what is pictured nor is the address accurate, it’s likely an amalgamation of photos from similar units. The address where we stayed was 1778 Ala Moana, which is across the street from the address given in the Airbnb ad. We noted this discrepancy when we met our check in person (Tammy). She shared a story of how Airbnb made it hard to change the address and she’s tried to change it but ends up on hold for long periods and hasn’t been able to make the correction.
We are go with the flow people, and needed the larger space which was a challenge to find for booking during this time, so after seeing the unit was clean and offered what we needed we unpacked.
Overall it met our needs, was centrally located, is clean, updated and offered a nice pool.
This unit lacked some basics in the kitchen, so if one plans to cook and have meals in, you might need to get creative like I did. No baking sheet for the store bought tube cinnamon rolls, so they went in the oven in a frying pan. I made note and shared with Frank items that would help make the kitchen a little more user friendly.
The beds in the second room were hard and an adult would likely not get good rest. Our kids complained initially, but most days they were dead tired from island life, and slept well in the end.
We never spoke with or met Frank, Tammy checked us in and we received a handwritten note under our door from someone named Jeannie on how to check out. We didn’t meet Jeannie either. I wonder if Frank is an amalgamation of employees that run this Airbnb/timeshare rental/ property management company.
Again, all in all, the unit met our needs and was clean and in a great location. Had this been our first Airbnb experience it might have been a real turn off from using the Airbnb platform. Since we’ve had so many other great experiences getting exactly what was listed and pictured with Airbnb in the past, I’ll chalk this up to a learning experience on my end.