Shuquin was very responsive, she must sleep with her phone, lol. There was also a parasol and a picnic basket for the beaches, which came in very handy. There were towels and shampoos for convenience but they might be leftovers from the previous renters so ask away if you don't plan bring any. I got this place for view of the pacific and it didn't disappoint, one of the tallest buildings in Oahu !