Everything was great from booking it, to Talia’s very thorough and thoughtful covid travel updates that I greatly appreciated. Big bonuses : parking & resort fees are not additional fees that you would need to pay if you were booking a room as a regular guest. The view was absolutely breathtaking. I know as she mentions in the description, the unit can vary ( it’s not a preassigned one) however , it was definitely an ocean view room as listed. The only downside to the unit we received was that particular one had a very narrow and small balcony ( some unit balconies are larger) but that is not within her control and it was still big enough to sit outside. The resort itself was wonderful. I liked that you still check in at the lobby like a regular guest. The staff was friendly and welcoming. We were even able to check in a few hours early because our room was ready.