The condo was very clean and everything was as described in the listing. The location was convenient, being close to the airport and downtown Hilo, with a nice park within walking distance on the other side of the complex. Mandy was always very responsive to messages. We had an unfortunate circumstance where one night, we were awoken by a domestic disturbance at a neighboring condo that led to us calling the police. After the incident, we did not feel comfortable staying at this condo the remaining nights and booked a hotel instead. I would assume this is not a common occurrence here, and it was out of the control of our host, but it did dampen our enthusiasm for the location.