The location is fantastic. Close to everything and the view of sunset is breathtaking, every evening the view is different. Truly amazing. Apartment is clean and well stocked. I specially appreciate the owner had a child life vest which was instrumental for our snorkeling outing, which led to us seeing a giant sea turtle swimming by us. Priceless experience. The property is mainly a vacation condo rental. The owner and the manager are completely different entities. The owner will not communicate with you directly. They are under contract with this property management company called “Maui Paradise Properties” - who will send you extremely long messages with all kinds of legal verbiage that no ones reads. They will also send you, repeatedly, messages trying to sell you insurance on your stay. It was so bombarding that I began to think they are in the insurance business. But once you are on site, God forbid with questions, trying to get in touch with someone is impossible. They give you the run around. The phone # listed in their message is an answering machine. And then the machine will tell you to call some other # that no one answers. The girl at the front desk is probably a temp, cause when you ask - where is the bathroom? She said oh let me check the map... Uh...... there are no washer & dryer in the unit so you’ll have to use the communal W&D & pay quarters. The check in process was painful. We got there early and went to the unit directly but couldn’t check in. We were staring at the perfectly clean and made up room through the window with no one in the unit while reading the text message from the property management stating that the room is still being serviced. Then another message saying maybe housekeeping will let us check in early at 2. We’ll, by then we were already on the other side of the island with all our luggages. All communication was very impersonal... everything must go by the book. very rigid and unaccommodating. Also although we didn’t have a car, there parking situation is very confusing. It was assigned space yet public marking. If you want to make sure you have a spot you need to put a cone on the spot # so that others won’t park there. All the office cares about is that you pay the daily $30 vehicle fee. Glad we didn’t have a car. In summary, it’s a good place if you don’t have a car, don’t mind laundry mat style laundry, and self sufficient - don’t expect prompt reply from the management office at all.