Our unit was in a big hotel. only 2 elevators worked out of 5 so often times we had to wait to get our turn. we checked out at 10 am but we couldn't get into the elevator until after 10:20 am. Washer and Dryer is on the same floor of the unit next to the elevator. Property is close to everything, located next to the hilton hawaiian village, public lagoon and the marina. i enjoyed my stay here and would come back here. AC in all rooms and it worked great!