Our host reached out over a month before our stay to provide house instructions and answered any questions we had ahead of time. I found that extremely helpful as we prepared for our trip. She was responsive, friendly & very accommodating. Allowed us to check-in hours early the day of our arrival. There were countless additions and personal touches that made our stay even more comfortable. Namely the high chair & pack n’ play for our toddler, as well as the beach chairs and Tupperware for leftovers during our stay. On top of the comforts of our stay, the location was tremendous. A short drive to the beautiful east coast beaches in one direction and Waikiki in the other. I would highly recommend this rental, especially for a larger group like ours (6 adults, 2 young kids).