Francisco was very helpful with preparation for our trip. My wife and I thoroughly enjoyed 10 nights in the apartment. Photos on the listing are accurate representations of the space. We walked all over Waikiki. Only used uber a few times. A great location. We cooked breakfast every morning. It helped us budget for some great dinners. So many amazing restaurants in the area. We had a loss of power and Francisco responded immediately. Maybe 10 minutes. Great evidence of his availability. I would rent this space again no problem. And make yourself known at Hula's Grill and Lei Stand on 2nd floor. They celebrated their 41st anniversary while we were there. Great deal on Maitais.