There was a mix-up with the cleaning crew so the unit was not cleaned when we arrived; however, Mitch and Ron got it settled within 30 minutes and was able to clean it up for our stay. Appreciated the quick fix. Location was great, right near the Volcano Golf Course and 1 mile from the Volcanos National Park. Great lanai space for outdoor siting and a nice quiet neighborhood. Would definitely stay here again. Mahalo!