The hosts communicate very easily but we did not need anything since they provided all the info we needed. The rental is really pretty sweet. All the way on the end literally 30 feet from the ocean... my wife and I laid out on the lounge chairs and watched whales breaching in the harbor. Host left a really thoughtful gift bag for us to take with us. Very nice touch! It cost a good bit more than we normally spend but this is Maui... everything is pricy. Overall we would definitely go back and would recommend to friends. The biggest suggestions we have is to replace the god awful bed that causes back pain every night, the cheap awkward couch, and the tiny TV. Super easy to find a parking spot every day we came in. The pool was not used much when we were there so mostly have it to yourself. With some minor upgrades, this place would be an A+. As it is now, I would give it a B-.