Sydney was waiting for us upon our arrival. She was very nice and gave us a short tour of the house, showing us where everything we might need would be. She left us a bag of coffee grown and processed right there on their plantation. She had a map of the surrounding area and where we could find restaurants, grocery, shopping, etc. Sydney was available to us by cell phone during our entire stay. The cottage was exactly as described and is beautifully furnished - with little added touches like the fresh-cut flowers and leaves placed around the house before our arrival. The surrounding area is very calm and peaceful and the views are spectacular!! A great place to relax and unwind!