We were very disappointed in the property. The apartment was not clean; there were ants all over the bathroom, the sheets/fitted sheets were stained, the curtains were filthy, the toilet had what looked like pubic hair on the seat, some of the windows were broken and did not close all the way, and most frustratingly the mattress DESPERATELY needs to be replaced. The mattress is completely sunken down in the the middle. We slept upside down in the bed for two reasons: to avoid the worn out part of the mattress and to avoid the greasy hand print on the wall above the pillows.
The windows are like those on most of the houses and condos in the area. They are slated pieces of glass that open and close similarly to a vent (some windows seemed broken but they still functioned properly). This is nice for Hawaii given that the weather is so nice, but right next to the area is some kind of empty lot where there are clearly very loud birds living there. You could also hear the neighbors playing music in the evening. The windows did a decent job of blocking out the noise but it became insufferably hot. Turning on the AC resulted in an obnoxiously loud noise. So we had to pick between dealing with the birds, the loud AC, or being uncomfortably hot (on top of being on a broken mattress).
When contacting the host about the lack of cleanliness and the worn out mattress we were told we could be supplied an air mattress. However it would not arrive until after we had already checked out. We asked for a refund on our stay so we could find somewhere else with a more comfortable sleeping situation but got no response. We had to deal with sore necks and backs for the remainder of out vacation. After more conversation we were told we would be compensated for the inconvenience. We where only given back the $75 cleaning fee. Vacasa did not step up when they should have and we will never book a stay through them ever again. They had an opportunity to redeem themselves but instead chose to insult us. Find somewhere else to stay.