The condo was really clean and welcoming. I had to call Vicky when we first arrived because I wasn't sure how to open the lockbox (it was very obvious once she told me). She answered right away and was extremely helpful. Coming from a dry climate the Hawaiian humidity was a bit if a shock so having such a nice cool calm space to retire to was much appreciated. The pool was refreshing and we often ended the day sitting there watching the sunset. It was such an easy drive in to downtown Kona and to all shopping. We would definitely not hesitate to stay here again if we ever return to Kona!