Hale Kona #211 was amazing for me, my husband and our 24 year old son. The unit is on the second floor and is accessible by stairs or elevator. We spent mornings drinking coffee (the unit has both Keurig and standard coffee brewing systems) and evenings watching sunsets from the balcony which is closer to the water than what you see in the description. The window coverings are not room-darkening which didn’t bother us as we were up with the sun everyday. I did bring my sleep mask just by chance I needed it (but I didn’t). The king-size bed was comfortable and our son was pleasantly surprised at the quality of the sofa bed mattress. We loved hearing the Coqui frogs at night and birds singing throughout the day.
We were able to hear the Luau music from the resort next door which was an added benefit. We were there when the AC for the building was not working but the portable 2 AC units worked perfectly.
We used the pool just one morning and it was clean and not crowded. The communication was always friendly, helpful and fast for any questions we had. We rented a car for our vacation so we could go and do anything last minute, grocery shop (target, Safeway and Walmart) and because we planned on driving the island but if you’re staying local you wouldn’t really need a car as walking into town is quick with plenty restaurants and shopping not to mention downtown parking can be hard to find. Walking distances Kona Town Market - 10 min
Coconut Grove Marketplace -6 min
ABC Store -5 min.
Ali‘i Sunset Plaza -9 min.
Kona Farmers Market -11 min.
Kona Inn Shopping Village -12 min.
My family and I agreed that if we return to the Big Island we would definitely stay at #211 again.