I booked last minute; couple days before christmas. Claire and Billy were busy with guests so i didnt meet Claire until I was checking out. The cottage was sweet, well designed for efficiency and nice ambiance. I had not realized the place was a bit far from the little town. It was a bit tricky getting to the town from their place due to road detour, the fact that the name of the street you are driving on changes names multiple times (leaving one to think you must have made a wrong turn) and terrible maps given at airport. My only suggestion is having a hand-drawn map and written direction in the room both to get to their place from Hana Hwy (that was easy!) and then to town, then from town back to their place or to Hana Hwy. I was very appreciative to have this accommodation last minute. Mahalo!