Great location. It was our second time staying here. House is in a great location but has lots of bugs and ants (which is inevitable with the rainforest I guess) We had some miscommunication with Cherie towards the end. She claimed the house wasn’t left upto her standards- I asked her several times if she can share specific details but she hardly shared any. She mentioned leaving the ice tray dirty when we rinsed them off. We wiped down the countertops as well as washed all dishes. We did not rearrange all the dishes back because they were still wet.
We also did not make the beds back because all sheets are usually washed. We washed all the beach towels and things we used. We even wiped down the tables and dressers. We spent an hour before checking out to clean the place. We aren’t sure what else we were expected to do since we were charged a cleaning fee already.
I got a call earlier this morning with Cherie telling us she was unhappy with us but on respectfully asking her several times about what we missed out on and what we could’ve done better - she just told us she doesn’t want to argue and cut the call.. I am quite upset about the situation because we actually made an effort to do more than we thought we were expected to.