Carol is friendly and generally respond to our questions very promptly. The house is nice and located in a good spot--5 minutes' walk to the beach.

However, I must point out that the original description is not accurate. It says "AC" in the title and clearly states that the house has AC. However, upon our arrival in the late evening, we discovered that there was not a single AC unit in the APT. We contacted Carol, and were told the AC was broken and removed. Her initial suggestion is to ask us to find another place and she will refund us, which seems to me ridiculous as it's impossible to find a comparable home at 7:30pm in West Maui with a comparable price! To provide some context, we made the reservation 6 months ago just in the hope of securing a good place with a reasonable price.

End of story is that Carol brought two portable ACs on the second day and we have no choice but to suck it up. To be fair, it was not too hot in Maui in Feb, and we are generally satisfied with this home, but inaccurate description? Whatever