Amanda and I have stayed at a fair few Airbnb's (and even hosted ourselves in Toronto, Canada, reaching the superhost status) while we made the most of it, this was certainly a very below average experience. We had 10 people, across two families staying together for the holidays, stay at this house for 12 nights. Sticking to the facts... The bad: 1) The house was broken into on xmas morning while we slept, resulting in wallets, rental car keys, some shoes, clothing and a camera being stolen. Some items were recovered as the thief left them about 1/2 mile down the beach. The host took approx 3 days to respond to the fact we were broken into, after numerous complaints from us about the situation they offered us $200 to help with the losses (This equates to a 0.95% discount from the booking, or put another way 10% of the value of items taken). The check-in instructions mention a security system, and there is a large sticker about a different security company on the front door (these systems are not actually functional on the property). Topping this off, the reason we were broken into was because a window was left open, ironically the window was left open because the care taker who lives next door (although we only saw them during checkin briefly and after the break-in) burnt off a bunch of garden waste which filled the house with smoke. 2) There are rodent(s) living behind the fireplace. They would eat our bananas over night if they were left out, we only saw him/her once but any food left out would get eaten without fail. 3) Insufficient toilet paper was left behind for a 12 night / 10 person stay. We bought our own. 4) Insufficient showering towels, less than 1 per person was provided. Beach towels were in good supply, but these were sandy from being used during the day and not usable for showers. 5) Lack of general beach equipment. We bought our own, but it certainly would have been nice given the proximity of the beach for this to be addresses. We left behind 3 boogie boards and some noodles, hopefully the next guest enjoys these. 6) The house is generally in not so great condition. While it is described by others as a "mansion" I would have to disagree. The pictures make it look much nicer than it really is. We encountered a broken and very mouldy dishwasher, generally dirty floor and found the house to have very old and dated fittings. It feels like an income property that is given the absolute minimum in care. You'll find the exterior very rusty (normal for beach houses), light switches that do nothing, the exhaust fans in the bathrooms do not work and many lightbulbs are burnt out throughout the house. 7) The house is located right next to a highway. While I didn't notice it because we slept closest to the beach, those who did sleep at...