We had a great time in Wailea. The condo location is amazing- it’s an older but still nice place and is conveniently located to great food & beaches etc. The views from the condo are beautiful!
Overall, the value for the cost seems slightly high compared to other places we stayed including a newly renovated condo in Lahaina that was equal in location but less $ per night.
We were told we could check in by 3 pm and would receive the door code that day between 2-3 pm (when the condo was ready). We planned our day accordingly, checking out of another airbnb that morning. Unfortunately we did not get access to the door code until 4:30 pm- having to reach out asking for it. There was no recognition or acknowledgement of why the code wasn’t sent sooner. It impacted afternoon & evening dinner plans not being able to check in as expected.
The next morning when we were headed out for the day the front door would not lock. The batteries had died in the key pad. When we reached out about it, the response was to try again- assuming user error was the problem. The host did get ahold of the property manager who was able to replace the batteries quickly which was appreciated.
Maybe this is a Hawaii thing- but there was only one day that we experienced hot water in the shower. The remainder of the time the water was only ever barely warm.
Lastly- The mattress & pillows on the bed were super comfortable! However, the bed frame was very squeaky and seemed loose or unstable. Any movement while laying or sleeping made a squeak which just became annoying and was disruptive to sleeping.
Hopefully this feedback can provide understanding & better stays for future guests.