Cute place BUT bad communication / check in & check out.
I’m rating this a 2 (which is the lowest I’ve ever rated an Airbnb) due to the bad communication. We had trouble checking in with a 10 digit code that didn’t work. The host did respond with a new code but that original code should have been verified before our arrival.
On check out we needed to get a few more things out of the condo and we typed in the code a few minutes before check out and the code stopped working again. I reached out to the host several times trying to be patient with her response time. However we had flights pending to catch and it became very stressful. An hour later with no response - we had to find main office assistance which took another several minutes to get into the place. The office person explained that the code timer might be off by a few minutes which prompted us getting locked out before check out time.
Over 1 day later and the host STILL has not responded. Thankfully we were able to get our things out and barely catch our flight home.
That being said this place was cute & comfortably slept 3. 4 was pushing it.
I wouldn’t have been stressed out & upset if the host at least offered some sort of assistance but she is no where to be found communication wise.