Our stay at this apartment was pretty good. We picked this place after our first booking got cancelled. It was good, but I can see why other travelers were a bit annoyed; obviously when you're on vacation and someones sends you a 30 page PDF with all do's and don'ts, that's odd. I guess Kristina had a few bad experiences, but getting 3 reminders about where to park before you even get there is a bit over the top; esp. if you read the pdf... It's Hawaii after all and this just doesn't fit the vibe.
There are welcome signs all over, but this place definitely does not well too welcoming. We had a good time but I think this apartment is a bit too pricey for what it is.
That taken aside, the location is great, the sunset views are gorgeous, the bed comfy and the kitchen well equipped to prep simple meals.