I had some reservations about going with a company (Resortica) instead of a person because I like having a face and name to put to a place. Initially, I didn't get the email directions for check in but Resortica was quick to respond (within 10 minutes!) and emailed multiple copies after my request. Sometimes when places are advertised, they look better in pictures than they do in real life BUT that wasn't the case for this listing. I was relieved and happy with the quality of the condo. It was a clean, quiet, and safe place that provided basic amenities and very clear instructions in a binder on the counter. It was a perfect home base for my surprise staycation for my boyfriend's birthday weekend. In between our other weekend activities, we were able to use of the grill and the pool/jacuzzi, which added to the stay. I am strongly considering staying here again in the future and based on the overall experience, will recommend this place and Resortica to others.