We had a wonderful stay at Claire and Billy's hideaway! The cozy studio in Haiku was a nice change of pace after our larger Airbnb in the more tourist-y Lahaina area. Everything was as described and clean, and accessing the place was very easy. We had to contact the owners a couple times - once to request an early check-in and another with a question about check-out - and both times they responded very promptly. Definitely recommend this little hideaway!