We had a memorable trip to the Big Island, and Rachel's apartment was a big part of that. Location was good, and being in a neighborhood (as opposed to a resort) is a plus for us. The practical stuff was all good, though be warned the toaster runs hot. The intangibles, the vibe, was great. Rachel is genuinely friendly, as is Abby her dog, and we felt welcomed. The ac was a big plus, we were able to do a load of laundry, WiFi signal was strong (important for planning activities and streaming Longmire on our ipad) and it was a handy home base for the Hilo side. Highly recommended.