It is very hard to review places during this pandemic when everyone is trying their best but the situation does not allow the best to come out. So take this review with a grain of salt
1. The place was not sparkling clean when we arrived. Moreover, there was no room service/cleaning service for almost 4 weeks we stayed due to the pandemic.
2. The A/C was broken which got fixed at 1:00 AM the night we arrived, pretty bad start but it worked well after that.
3. Love Hawaii staff was very responsive to all our needs, they delivered stuff that we needed and were very prompt in responding.
4. The checkout process was smooth and they were very accomodative.
5. The most negative part was the Beach Villas management. Looks like they pull favors for guests/owners they know and frequent often. For example, one of the owners reserved the gym for full 2 weeks at 10:00 am which by the rules was supposed to be reserved only 24 hours in advance. This was a huge inconvenience for me since I had pre-scheduled sessions with my coach at that time. Moreover, they were very lax with the masking enforcement. There were many guests who did not wear masks as per the state requirements, especially places like the gym. Hope Love Villas takes this up with the Beach Villas management and fixes this for future guests.