Quick response and easy communication even with a last minute booking! The place was so spacious, clean and comfortable. We were actually blown away by how roomy the place was. It was the perfect stay for a family of 5 with three young kids. The room we stayed in had two big bedrooms with comfortable beds, a big lanai with an outdoor dining option, nice sized kitchen with lots of countertop space and a comfortable dining table that seats 6,. Other things worth mentioning: Friendly check-in staff, a fun little playground for kids on site, basketball court, shuffle board and a clean pool/hot tub. The location was about a 10 minute drive into town. Not many places to walk to - there is a small shopping plaza located near the resort with a Long's drug store and a stellar breakfast spot called Peaberry & Galette that's worth checking out. Definitely will be back again next time we visit Kona!