My fiancée and I stayed here for two nights and were extremely pleased with both Chin and the room. Chin is nice and responsive, and was able to check us in early, which made for a smooth first day. The place is modest, which you should expect from the price and pictures, but it was very clean, has everything you need, and is a great location--just a few minutes up the street from the nice hotels in the middle of the Waikiki strip. Overall, this is an incredible value for staying in Waikiki, and we highly recommend it!