The location was very convenient because we attended the Old Lahaina Luau that evening and were able to walk there. Pete and Adam (caretakers?) helped us check in and were very friendly and helpful. Adam showed us the chickens/chicks, aviary and tortoises. It was awesome of him to take the time to show and tell us all about the animals. When we arrived back from the luau, we were greeted with a yelling, cussing Terri who was apparently panicking about a potentially lost bird and was screaming at Adam. This was our first interaction with Terri. We went up to our room and Terri later came up and apologized. I understand she was upset but it's really not the impression you should give your guests and the cussing could certainly offend people. My mom was rather bothered by how she treated Adam during the whole interaction. We left early the next morning and were blocked in by the other guests' car but Adam and Pete quickly took care of it and we were not delayed. The room itself had personal photos which was a little weird and felt a little like you were intruding on someone's personal life but also had lots of travel/reference magazines and books, and fans which helped keep the room cool.