Communication with William was great. The room is clean, modern and functional. It was great having a little kitchenette to make meals. The air con was okay - it was definitely still quite warm in the room overnight.
Our issue was the hotel the room is in. It can only be described as "the ghetto." It smells, drunk people everywhere and very run down. We spent as little time as possible in the room because of how horrible the hotel is and at times we didn't feel safe and considered moving to a hotel after a few days. It is still walking distance to beaches, restaurants etc. but isn't in the location that feels like Waikiki.
It was probably not worth the price - we definitely would have paid a little extra a night to stay closer into Waikiki. Overall the room and host were great and as is advertised.