The hosts are absolutely great about communicating. They quickly answered every question asked. It is ground level which is great for entry and exit. There is some noise if the upper unit is occupied. The lanais all basically view the parking lot. We used Lyft and Uber to arrive and depart from the airport - each ride less that $15. The bus runs in front of the property and can take you anywhere on the island (cost from 50 cents for $2). You do need to cross a fairly busy highway to access the beach and restaurants but the Hawaiian drivers are very courteous and most stop and let you cross. Kitchen is well stocked with utensils, pots, pans and dishes. Some coffee provided. Beach equipment provided. We would categorize this unit as comfortable.