It was my first time in Kaua’i and it was an amazing experience, Nancy was helpful. This resort is in great location. 2 minutes from the airport 5 to 15 minutes to great restaurants. The room was clean and well maintained. The resort offer free DVD rental but there was no DVD player in the room, they also charge parking fee @ $16.95 per day (self-parked or valet) which I think that does not make any sense for self-parked (should be free). Overall it was a great stay and value.