Rachel was quick to respond. Everything was fully stocked with paper products, towels (pool included) even soap for the dishes, hand and body for 2 people. The kitchen utensils were great. Salt and pepper were provided. Loved having a full set of all kitchen supplies, vitamix, binoculars, great TV and couch space. There were even coolers and boogie boards to utilize. If kids are staying in other units, the pool can be a little loud. The on-site laundromat doesn’t require coins (you can use your phone to pay) which was very clutch. Finally, the view and sunsets were unbelievable!!!