Joy was wonderful, but the staff at the Wyndham was not. We checked in after hours and the security guard gave us the check in instructions. The next day after having been out all day and getting back late we returned to deactivated keys. We tried finding someone who could help us, but couldn’t get ahold of anybody. We tried calling security but no one would answer. We had to climb in through the balcony to let ourselves in. When I brought this up to reception the next day, they informed me that it was because we hadn’t given our credit card information to pay for the taxes, something that we weren’t informed about. It was complete unacceptable. The receptionist never even apologized.