Maui Paradise Properties lacks integrity, preparation, knowledge of their own people & listings, and accountability. I strongly advise against doing business with them.
They listed a property, let us book it, let us extend another day to our stay, just 5 days before arriving, and then said we could not stay at the property we had paid for, in full, 2 days before check-in. Their explanation was that the unit had a water leak and smelled bad. We were in town, so we went to the property and investigated. We found the unit fine, with no smell, and talked to the front desk who told us the leak had been repaired weeks ago.
We then contacted MPP and Air BnB and both companies confirmed we could keep our reservation as booked.
Then, 3 hours before check-in, MPP pulled the plug again and put us in 2 other properties, meaning we had to move in the middle of our vacation.
Against our wishes, we were stuck, had no time, and had to take what they offered us.
Then, we spent hours packing and moving on moving day, only to arrive at an uncleaned and unprepared unit.
We had to call MPP and get cleaners to come out and we had to wait for them to clean. We ended up wasting half a vacation day with this move.
Finally, MPP would not even consider a partial discount after all was said and done. Maui Paradise Properties are shit people. Not only that, they lied amongst themselves. A man named Jeff claimed to his co-worker Randy that he never spoke to us, or so Randy said. We spoke to Jeff twice and emailed him multiple times. Then dealt with Randy, who said Jeff was managing our reservation but was "off work" that day so couldn't help. What a poor work ethic and lack of care or responsibility these people exhibit.