Thank you so much for your amazing service!
Atsuko was always prompt in responding to our questions and requests. She was professional, pleasant, and so fast to answer all the questions! The wine glasses that she delivered just in time for our lunch made our day.
The location of the unit was amazing-close to the beach and we would love to come back. It was clean, beautifully decorated, and very comfortable. Moreover, the beach towels made the stay even more convenient.
It was our first time that we used airbnb to book lodging, and it didn't occur to us that there might be cancellations. We appreciate the fact that not only we were offered an upgraded unit right away, we were not even charged extra money for it. Several years ago, I stayed at Hilton Hawaiian Villlage, which was great; but, honestly, it was a much better place this time because we were more flexible: full kitchen where we could it breakfasts, brew our own coffee, and sometimes cook dinners; a block away from the beach; beautiful view from the balcony on the Diamond Head and a bit of ocean, comfortable beds and a new couch that even my seven-year-old son could unfold and fold easily; and, of course, Atsuko was amazing!
Thank you again for your hospitality!