All the interfaces with Jacqueline were positive and she was very helpful. I really didn't know much about Hawaii when I booked. I really wanted to feel like I was near the action of Hawaii but instead felt more like we were just in any other city. I did feel disappointed with the size of the condo, and I felt it was hard to be comfortable at night and store luggage. I was very shocked at the total price as I paid $380 a night but with extra fees it was $556.37 a night. The positives were a kitchen and parking spot.