Rick was really great. He gave wonderful recomendations on things to do and food. Any questions we had on suggestions, he was there and made the best ones. we ate so good because of him. listen to his food recommendations! overall, the place was great. the bed wasnt the most comfortable, but not terrible either. just average. if you get the poolside suite, you will be sharing walls, so just something to be aware of. there is also a nice kitchen with everything you need!