Leslie provided some of the quickest and best customer service I've had from Air Bnb. Super impressive. As for the place, it was pretty good: nice location, reasonably priced for Maui, easy walk to beach (though we were told it wasn't safe swimming cuz it's known as 'Tiger Shark Alley.' Nice pool and pool area. The negatives are that it's a little noisy, whether it's hearing people talk in the evening or hearing their television sets; there's no AC, which they told us beforehand, but there were a few stretches that were a bit hot and uncomfortable; there was also a lot of pickleball noise fairly early in the morning, as there are courts on the grounds. All in all, I'd give it a B+.