The property is managed by Jessica, who was very responsive and helpful whenever we had a query, leaving a few goodies for us ahead of time, and going out of her way to drop beach chairs to the property after check-in, which was appreciated.
Despite her professionalism, we would not recommend this property, primarily due to the fact that it is part of a residential house, the upstairs of which is also rented. In our case, it was rented to a large group for our entire stay. The space is a converted garage, and there is zero insulation in the floor above, so we could hear EVERY SINGLE STEP as kids ran back and forth across the open plan living area. Bring ear plugs if you are a light sleeper, and eye covers as well, because the shear curtains do not block out the street lights. One night we ran out of hot water because clearly the property shares it, and the hot water heater isn’t designed for 10 people. The backyard of the house overlooks a lovely pond, but as the garage guests, you aren’t entitled to it—there is no outdoor area at all for you to access, so time at home felt a bit isolated.
As far as amenities, it met our expectations, with plenty of towels and most of what you would need provided. It’s a 5 minute drive to Kailua beach, but just about anywhere in Kailua would be at least that close, and it wasn’t walking distance to anything, so I wouldn’t rate it a great location. I would not stay here again.