Check-in was easy and Eva was very quick to respond with any questions. The apartment is at a PERFECT location, close to the beach, shopping streets and tons of good restaurants, everything was in walking distance. BUT, we weren't happy with the cleanliness of the unit. There's a strong damp musty smell, if turn on the AC, the leaking water (the host uses buckets for the water but both were full) will flood the balcony. The bathtub was the worst, the shower curtain was covered with mold...Felt itchy after sleeping on the bed as well. If you are only in Waikiki for a short stay and are only staying minimum time in the apartment, I do recommend the place for its​ perfect location.