The apartment is perfect, great view, beautiful ocean breeze, private, silent, super close to everything you may need in Kihei, also super fast wifi. Unfortunately the apartment was dirty when I arrived (9pm on a Thursday) which was quite concerning to me because of the COVID context and also because I had a day of key meetings ahead. To be fair the Vacasa team did everything at their disposal to help me: put me in another apartment for the night, got me a one night discount, and cleaned thoroughly the apartment the following morning. Moreover, everybody in the team was super nice with the communication (despite my frustration with the situation and stress over meetings I needed to take the following morning) and their cleaning crew were really nice people who apologized for the mistake (no big deal, it can happen to anybody).
In short, if you are looking for a beautiful and relaxed condo to stay in hawaii this one is great and the Vacasa team super responsive. Don't think the check in problem would happen again. Good luck!