This place gets an A for potential, a C...maybe a D...for execution. This was the most complicated and unnecessarily burdensome checkin process I've ever experienced. Go to the front desk, fill out a form, walk to your car to get your license plate number (the fact that they give you a window sticker isn't enough, they also HAVE TO HAVE your license plate number on file - to test this, I gave them the wrong number just to see what it would do, and as expected - it didn't matter). Once that's all done, they give you a piece of paper with a phone number on it. Call that number, have the first question be "what's the name of your property" to which you read them exactly what's printed on the piece of paper you were given but that's not sufficient. They have to look you up, starting with your country of main address and then verify all of you mailing information. All of this to eventually get a door code to open a front door...but that's after navigating their terribly labeled (and out of order) parking spots, and someone else having parked in your parking spots...but they don't care about that, even after they made a big deal of only parking in your spot. Why can't they just do what everyone else on AirBnB does...text you the code the morning of so you can avoid all the BS at checkin? If you have kids, stay away. Their list of rules for the pool is laughable. They might as well just have two rules for the pool: 1) no kids, 2) no fun. That's what all the other rules sum up to. Get inside and find endless nuisances. The patio doors are triple locked (two of those locks being after-market locks), but the front door has only the key code to get in. It does have a deadbolt, but that deadbolt is a facade...it moves back and forth without locking anything. Anyone with the key code could get in. Why so many extra locks on the patio doors? In the master bedroom the A/C is positioned so that it blows right on your face when you're trying to sleep. We turned it down as low as it would go because the position of the unit relative to the bed was so terrible and we didn't want to sleep in a wind storm...but then the A/Cs response is to go into an oscillating on/off every 30 seconds which is a loud transition. It resulted in the worst sleep we had in Hawaii. Lots of other little things...don't stretch (lifting your arms) in the family area, you'll cut your arms off in the low hanging ceiling fan. Good luck figuring out how to turn on many of the lights, and what most of the light switches do. The internet didn't work - even the IT team swapped around a capital "i" and a lower case "L" (which, yes, look the same -...