This was my first time using Air BNB ever, so I was very nervous. Needless to say I am now a believer. First off you receive a message before your trip, about a week or so with instructions concerning your arrival. Upon arrival to the condo, there is a Welcome sheet with information/codes/ possible questions. I had a conference at the Ritz and it was just a walk away, very convenient. Kitchen is fully equipped with all possible kitchen utensils you’ll need for your trip. Felt very much at home during my stay. Highly recommend!