We could not have asked for more from Sheryl. Her response time was less that an hour. She knew we were trying to book with only ten days notice and found us two resorts to accommodate the quick arrival. She followed up two days later to let us know she was able to extend our stay at the first resort for the entire stay. We were so excited and appreciative that she thought about us after we booked with her.
Our first three trips were booked at Kona Koast resort but she she recommended Royal Sea Cliff. I was reluctant but took her at her word that we would not be disappointed with the accommodations - she was right!! The resort grounds were beautiful, the unit was nice, clean and had every amenity of home including a well stocked kitchen with pots, pans and cooking utensils. I would give the resort a ten and Sheryl a ten plus. Would definitely book with her again.