We stayed at Hawi Haven for a week. Communication with the owners was easy, as well as with their wonderful caretaker. Cottage was charming: welcoming and nicely furnished. Really felt at home here. Easy walk to shops, post office, etc. Sadly, some establishments closed due to COVID. It is about 30 minute drive to best beach for children, and a lovely scenic country drive of about the same length over the pass to Waimea, which offers lots of shopping/dining options. The bedrooms are lined up one right next to the other, which might be a problem for some groups, but fine for families.