Great location. Waikoloa Beach is the place to stay on Big Island. On site Pool was great. Hilton Pool Pass was great. There's a Starbucks, restaurants, a food court, numerous shops, and a grocery store (Gourmet ABC Store) across the street within walking distance.
We had a minor issue with the AC upon checking in (We arrived very late, at almost Midnight, and the unit was almost 85 degrees F.), however after calling the after hours line, the host contacted me within 30 minutes and was able to get someone out the following day (On a Sunday) to recharge the AC. They even sent us a gift basket with some goodies and gave us a small credit toward our stay which was highly appreciated.
My only complaint (if you can call it that) isn't really unique to this listing. Like many listings, the host expects guests to do quite a bit of cleaning prior to checkout, despite charging a cleaning fee. In my opinion, if I'm spending $250-400 for a cleaning fee, I shouldn't be asked to squeegee showers daily, walk bagged trash and recycling to a dumpster, do the dishes, wash sheets, wash towels, etc. AirBNB should require hosts to disclose what the cleaning fee includes prior to booking. They should also regulate what hosts can charge for "Basic" cleaning, which is essentially a housekeeper coming in for 1-2 hours to vacuum, scrub toilets, wipe down showers, and hang up clean towels/make the beds, and is essentially what many rentals offer.
Other than that, this rental was a great location, the staff were great, the facilities and accommodations were great, and we'd certainly stay here again if we were on the Big Island. I just wish I didn't have to wake up at 5:30 AM to start cleaning on our day of departure so I could make my flight!