TurnKey is a waste of the homeowners money. I think he could have done better customer service than hiring an outside company who manages from a call center and lacking personality. They never addressed our issues until few days to check out and we stayed here for a month.
1. Few days into our stay we realized the gas grill doesn’t work. We called it in a few times until the owner finally dropped off a charcoal grill one week and one day later which was a real inconvenience because we had to purchase charcoal each time we grill.
2. During our 2nd week We came back after being out and found that someone entered the house because our AC was off and front door open. I called it in and Turn Key rep keep saying nobody entered. Im a flower collector and I left a very rare hibiscus out on the front porch that same morning which had just bloomed the first flower. When we returned not only was the door open but my precious plant was toppled over as though someone fell on it or stepped on it.
3. We had to wash our sheets the first night because it didnt smell fresh.
4. Every once in while you’ll see a roach crawl unto the bed or floor. Note: you’ll see green rat poison holders in each room.
5. Wanted to rinse off our beach towels in the outside sink before tossing into washer but sink was just gross. I then lifted the lid of a plastic container next to the sink and it stinks with a black liquid with maggots..
6. I wanted to leave windows open to allow fresh air but you cannot because flies will just enter into house. So it’s like we have to constantly leave the AC on and keep windows closed. One night we just had to shut the lights to allow the flies to exit.
7. The day before I was to checkout which was my 29th day I then finally received a message in response to our plea to change out the door code because we didn’t feel safe in a place where someone else can enter.