Jade was very welcoming. she stayed until we arrived delaying her weekend with family in Hilo. Her caretaker Lindsey was around for our entire stay. The house is exactly as pictured. It is peaceful, quiet and we loved the location. If you are a five star hotel type this area may not be for you. But if you love nature and doing off the beaten path type things Kalapana is worth visiting. We hiked the old lava flow out to the ocean and it was one of the best views of our trip. Even found the sea arch. This area is powerful and rugged. Our entire party of six like staying here and we had plenty of room. The bathroom is great with large lava stones from the Valley of the Kings. We observed the recommendations on living off grid and had no troubles at all. It was a good time and only wished we could have stayed a few more days.