Our experience here was AMAZING! Ssen and Norio were extremely kind and accommodating. We had to check out early to catch an updated flight time and they were very flexible with the change. Additionally the studio was very clean and newly renovated so everything worked very well. We managed to enjoy the balcony area every morning for breakfast. Apartment includes AC which is a major plus since the last couple days we were there were hot. Location of the place is really convenient and if you like a quieter neighborhood than waikiki beach area it's a perfect spot. Over all great experience!