Our hosts were very kind to allow us to check in earlier as we arrived early in the morning. They also provided many useful items like insect repellents and umbrellas that came very handy. We didn't get to interact with Yuri but Shawn was always very helpful and responsive to our requests. Maki, a caretaker, also conducted yoga classes which we enjoyed. She is also very genuine and helpful and gave us many good advice (however language was a barrier as we don't speak Japanese). We enjoyed our stay here in Hilo and would love to be back!