Very nice hotel staff. Very friendly and accommodating. Only issue was they were repaving the parking area so 5 of my 7 days consisted of parking pretty far from our condo. I had my toddler with me so that was always a challenge. I had to park in mud at times because all the street parking was taken. Very very inconvenient. Other than the parking, the place was nice and a really nice and close walk to poipu beach. The poipu athletic club is sublime. Loved it! Wish I had something like that in my hometown.