Getting to the Airbnb was a mess. It was very confusing we tried to go to the Airbnb but couldn’t park there. No one would help us at Luanas (actual name of the hotel) because we booked through Airbnb. So we didn’t find the lockbox our phones where acting up also so that didn’t help. So we ended up going back to find the parking area had to grab a ticket to park. Then walk to the hotel to figure out everything. Got to the hotel took us awhile to find the lockbox like I said no one would help. We got yelled at for pulling a ticket by the parking area people. We where exhausted took 3 hours to finally get inside 😩. Then inside we saw the book which by then was useless. The only good thing was that it was a good location. The bathroom walls weren’t cleaned. And please give more towels if guests request. No one wants to be on vacation to buy detergent and wash towels. It’s ridiculous.