The best part of the house is the central location. It is a great base to explore Hilo and Volcanoes National Park. The house itself is adequate for our needs as long as you don't expect much. I was a little turned off by the state of the shower, but at least there was plenty of hot water. You can tell the housekeeper cut a few corners. The air conditioning was useful (one in every bedroom and one in the living room). Chun-Kai was very accessible via text when I had a question.