We had the worst check-in experience out of all of our Airbnb and VRBO rentals. We were not sent the check in code at 4:00 pm like we were told. My wife and I were waiting outside the unit for 45 minutes with our 2-year-old and 7-week old baby, all of our luggage and or groceries. All of our frozen groceries melted and we had to throw them all away. Then once we got into the unit, the bathroom in the front had black mold in the corner of the bathtub. We did not want to let our children use the tub so we had to shower with them instead of putting them in the tub. We love staying at the Mana Kai and the location can not be beaten. Besides that, I would not recommend staying in this unit. They did not even have a cooking sheet in the unit to use in the over.