We were unable to pick up our rental until the day after we landed and Donna was nice enough to offer to pick us up and drop us back off the next day to pick up our car.
Be sure the rent an SUV as the drive to the house is a bumpy one. Definitely recommend a 4WD so you are able to see the sunset on Mauna Kea and/or drive down to the black sand beach (look out for absolutely beautiful waterfalls on the way)