Timo and Colleen were both awesome, friendly, responsive, and accommodating. They were proactive when there was an issue and made sure everything was okay. It was super convenient to have washer and dryer available to use. The place was small but was enough for me during my 2 week stay in Hilo as it had all the necessary items/amenities. They have a cat named Leo who is so sweet and is often outdoors, so make sure to keep an eye out for him when you enter the drive way, drive with mālama (care).