Chris was very attentive and replied to us quickly every time. The location is great but the place itself could definitely use some updating and renovation. The chairs and blanket were all pilled and a bit worn and the base boards and corner caulking and window in the bathroom needs to be replaced. But overall it had a lot of nice touches like sunscreen and after sun lotion and shampoo and conditioner and other typical home items for use! Just keep in mind parking can be a bit more a pain in Waikiki if you plan on renting a car, the parking garages for this building has very few spots and we’ve always had to go to a neighboring paid parking lot a bit further down.