This hotel has beautiful pictures but boy did we get fooled. The first thing we noticed was how dirty the elevators are. The doors and the elevator panel were so dirty with what looked to be hand and fingerprints. When we got into our room we noticed it hadn’t even been swept up. We had to wear slippers the whole time. When we went to take a shower we noticed the towels were dirty, they had stains on them and didn’t use 2 of the towels provided. When we asked for more toiletries, we were brought 2 towels which at least one of them also had stains on it. We then had to call back down to the front desk for toilet paper and wash cloths to be brought up. After a few nights, we noticed ants crawling along the ceiling and walls. We called down to let them know about it, and they said they would send someone up to look at it and we never heard anything from the front desk about it. That night we also had them crawling in our bed with us. This stay otherwise was mediocre, and we complained multiple times to the front desk but nothing ever seemed to be done. The last thing I will say is that when my boyfriend went to the front desk they had no record in the computer of us ever calling down at all and complaining. Which means everything we had called down about never got recorded in the system.