The place was very nice and new; I don't think very many have rented it before us. I think we wound up doing some of the shaking down and finding the quirks to fix--disturbing odors from the neighbors, shortage of outlets by the desk and nightstands, a rice cooker without a power cord, shower/tub drain that you couldn't keep hair from clogging, clothes washer that leaked a little. Eric was very responsive and was able to fix all but the clothes washer in quick order, so I expect future visitors to have a smoother time.