When I arrived I had trouble to pay the 200$ deposit because they didn't take apple pay. then i wanted to get cash at the ATM, I wanted to get 200 and it'd give me 80 and then it'd show an error and the people at the reception were just like "that's not in our hand. the atm is a franchise. and to continue the check in process we need 200$." so not helpful at all. and in the end they were seriously asking me if i didn't wanna try apple pay, that wouldn't work in the beginning. i never got my money back. plus in the room were no big towels which was weird. either way the view from 14th floor in my room was beautiful and the bed was clean and comfy. the lady at the check out was way nicer and tried to help me reaching the atm service though... but to be honest... i'd never book it again though. there is nicer places for less money