Mixed experience. The property gets high ratings for being as described; Rae has been made aware a few things in the unit need maintenance.
The downside was probably the most recalcitrant business owner I’ve ever had to deal with. Upon arrival (one hour past check in) the unit hadn’t been cleaned; while Rae was quick to respond and work on a solution it all broke down when I requested a refund of the cleaning fee after being told it could be as long as 2-3 hours before the unit would be ready. Rae said I’d get a refund IF the *cleaner* would agree to it; this wasn’t acceptable to me and I was told I could cancel my stay if I didn’t like it. That was when I escalated to Airbnb support. Her thinking about what it means to be in the hospitality business is disordered to say the least and Airbnb would seem to agree with me - they refunded not only the cleaning fee but also an additional amount I didn’t even ask for. This place is nowhere close to being worth her trouble.