We knew from the pictures that this unit was dated, so that was not a surprise. The view was very good--exactly as pictured. We had very good communication about how to check in. Before we checked in, he let us know that the cable and internet were out. It took a week to get that fixed and we had to deal with the repairman. The unit was VERY dirty in several key places. When I let Dave know, he refunded our cleaning fee. This complex can be a bit noisy with people coming and going right outside the bedroom window. For us, this was only a problem a couple of times. The only (inadequate) air conditioner is in the den, so the bedroom was not really cool enough.
Dave was great to deal with. He was very responsive to all issues. Due to a change in our plans, we left 2 days earlier than scheduled. He very kindly refunded those days to us which was totally unexpected and kind. Although a few things were rated lower, overall 4 stars and Dave is definitely 5 stars.