Liza was very responsive, we were in a difficult situation with a rent apartment that was not suitable cleanliness level. Luckily, her flat was free and she answered us immediately and undid the necessary for us. Its accommodation is perfectly clean and very well equipped with everything you need to cook even condiments. We thoroughly enjoyed staying at her house which was also very helpful to know if we were fine and if nothing was missing and if we could recover from our bad experience. We totally recommend this apartment near the center of Hilo where you have local markets and lots of shops and restaurants, pub etc, to discover without hesitation