We were happy that the Airbnb came with a minivan and that the host had it waiting for us at the airport (at an extra cost). We weren't so happy to find that it looked as if it was a car accident. The vehicle was severely damaged. We took pictures and informed the Host before taking possession of the minivan.
Upon arrival to the Airbnb on Alancastre St. and entering the home, the home first appeared warm and welcoming, only to be greeted by stale and musty air, like it hadn't been occupied in months. There were dead roaches in the kitchen, another dining space, and deck. We immediately opened windows, made it cooler with the AC, and sprayed air freshener throughout. We cleaned the 3 bathrooms we women had to share.
Our others concerns were the steep driveway to maneuver the minivan and the ball tires on the wet pavement when it rained. Also, that there were no instructions on how to operate the shower in the front bath room, no instructions to operate the TVs, no information sent to ensure we knew how to make sure the front door was locked (we placed a table under the door handle each night), and no full size or normal size iron board and iron (that spilled out rust upon initial use). In addition to, the furniture was outdated, scratched up, worn, and ripped, toiletries from previous guests were left in the hall bathroom, and the garbage cans outside were already filled with trash. No one used the Hot tub because it was dirty.
Didn't feel safe in the bathroom on the outside of the kitchen. I could actually see outside from the cracks next to the washer and dryer. We locked ourselves out several times in that bathroom area because the door leading to the kitchen was locked. Owner should also inform guests that they have to climb up steep steps to get into the house. House looks nothing like the photos.
With the money the Host charged our group, we should have an new furniture, housekeeping services prior to our arrival, and 2 full size ironing boards and an iron, and neatly posted instructions regarding general operations of the home that is not commonly found on the mainland.
The cons: rooms are small and tight with little furniture to hold your belongings; the sliding door in hallway is shared between the kitchen and another bedroom; white bath washcloths, hand towels and towels are discolored (time to be replaced).
The positives: the beds were fairly comfortable, beach towels were provided, location is on point and the view was spectacular.