Joe was ultra-communicative and prompt when we needed things. Check in was a breeze, and the view is amazing. The fish pond/beach is perfect for small kids, and the pool was great. There's even a restaurant with a bar that will allow you to get mai tais to drink at the beach!
Two things to mention that I wish I'd known: 1. I would recommend this place to anyone with kids a bit older. We had two small children (preschooler and new toddler) and it was not very child friendly. 2. This part of Kihei gets extremely windy in the afternoon. This beach was phenomenal for small kids until about noon when it would get really, really windy (at least in October).