Lots to say, some good some bad.
Good:
-great location
-easy check in and thorough instructions
-nice facility, well decorated
-clean
Bad:
-shower did not get hot enough
-listing not really part of turtle bay resort i.e. you’re not really supposed to use the resort pools, only the ones closer to the property which are not nearly as nice. I don’t feel like this was very clearly outlined in the listing.
-I asked the hosts for a date change more than a month out (I had reserved this place months ago) - not a cancellation - just a date change and I explained my situation. I understand they have a strict cancellation policy, but ultimately they are in control of the listing which is part of why you book an Airbnb rather than a large inflexible hotel chain. They weren’t willing to work with me at all and I had to accommodate my original dates which was a huge inconvenience to me.