Viktoria was very responsive to messages, even after hours while we were there. The self check in is easy to use and being right across the street from the ocean was icing on the cake. Condo comes with all of the basic supplies you need which made for cooking at home a snap. Unit has washer and dryer inside so we were able to wash clothes, towels and sheets while we were there. Ac unit works beautifully and the condo is very comfortable. We loved sitting on the balcony eating our meals. Pool is a perfect temperature and all of the guests were kind. Will absolutely stay there again!