Sally was the most responsive host I have ever seen! She was extremely helpful whenever we had questions. The unit is as pictured, a beautiful condo that worked perfectly for me and my wife and our two kids. The back patio was our favorite part, eating meals out there and watching the birds and looking for whales (we saw at least two). We used the pool and the hot tub several times, and it was a nice easy dip when the waves were high and the beaches were too dangerous for swimming. Private access to a private beach was also spectacular, a terrific perk of staying here. We never wanted to leave. What an amazing week!