Our stay at Wendy's place was great! Communication was excellent and I received immediate replies to my questions. Wendy's mom, Carol, lives upstairs from the unit we rented and met us when we arrived. She showed us the apartment and how things worked. It was clean, bright and airy. The tub area/bathroom can use a simple upgrade though. The neighborhood is very safe, it is near the beach and a short drive to downtown Kailua where there are many shops and good restaurants. The washer and dryer was a big help and allowed us to use carry-on luggage only.