The location is great, house was clean and kind of them to have generous welcome gifts.
Wish we had a better overall experience. We raised concerns about the living room pull out bed being broken. We felt that communication could have been better after the concern was raised.
They did eventually move us to a different room but leading up to the resolution took many efforts on our end to reach out and follow up. When they offered to move us to a different unit it was 8 pm at which point it was not possible to move with two kids under three.
We felt that they didn’t communicate with us well and our concerns were not adequately addressed.