Excellent communication. Everything was spelled out in a succinct and easily followed set of instructions. From picking the van up at the airport, directions to the place, and how to access the apartment and things to do while on the island. Everything was clear and easy to understand. This condo is in a resort that once was a golf community and small hotel. They shut down some time long ago, the golf course is now weeds, and the hotel has fallen into disrepair. The resort still maintains the condo portion, and the workers are very dutiful. The grounds are well maintained and you often see peackocks, wild turkeys, and a number of wildlife on the grounds. The sunsets from the condo are amazing. If you rent the van, it is an older hawaiian van with almost 200k miles on it. If you want a new van, better pay the price and rent from alamo. If you want to experience the hang loose lifestyle, rent the van and have a ball:) Thanks