The area was exactly as expected, nice apartment complex, well equipped as described. There was some confusion over the airport pickup, we waited nearly an hour, but our flight was delayed so that may have contributed. we would strongly suggest a picture in the car window or something to identify the car to people arriving. That said once we found the van, the "apartment manager" was great! Very welcoming and knowledgeable, a great tour guide. The property was clean and well stocked, it was great to have free calls to USA, and the electronic features (tv and stereo etc) where a nice extra, kept the kids occupied! Only complaint would be the "rules" specifying that you had to do your own cleaning when we had paid a AU$180 cleaning fee. That seems unreasonable, particularly as we were leaving at 6am for our return flight, we were not able to wash dry and remake the beds as requested.