WOW...we had an awesome time. Riaan was very welcoming and very good at communicating. We had some travel issues and he worked with us to make everything work out. His wife Lisa and mum Cathy were amazing and accommodating in every aspect. They had loads of information for us about places to visit...things to do in Hilo. Even offered to come with us to show us around. Their place is wonderful...has a feeling of being in the country...very private...very safe...but really not far from everywhere we wanted to go. The room was exactly as advertised...the kitchen was very practical with everything at hand. The back Lanai was wonderful for breakfasts and our private lanai was great for relaxing.