Good location, easy to access North or South of the island. Lots of shopping and restaurants in Kapa'a. Claudia sent very detailed instructions, and check in was easy.
The place was clean. The bed was very uncomfortable, I'm not heavy and sunk in bad. AC made it mostly cold in the bedroom.
The interactions we had with Sunday, she is sweet. However, it was difficult to get a hold of them when someone opened our door with their own keycard because there was a mistake in booking. This happen around 8 pm, after hours, and we could not get a hold of Claudia or Sunday. Next day, we got the key card re-keyed. The day before checkout, the key card stopped working because the complex had an incident with a homeless person. The place is clean, good location.