The house is in a very convenient location, and is spacious and well equipped with lots of towels, toilet paper, kitchenware, and lovely welcome food gifts. The view is beautiful and we had plenty of room for 6 of us. It was very quick to get to anywhere we wanted to go in Kailua. Honolulu is 20-30 min away for dinner and sightseeing, and it doesn't take that long to get the to North Shore, or to drive the other way around to Diamond Head. The beaches are amazing on that side of the island as well. We enjoyed dinner outside on the patio and seeing the sunrise from the master bedroom lanai.
Our problem was we received very slow responses when we messaged through the Airbnb messaging, assuming it was going to the same phone number we were sent as the contact in our check-in text. Airbnb policy is to message through the app only. However, the official Airbnb messaging contact wasn't the same as the local contact person, and it took several days to straighten it all out. The fix for this is to make sure future guests know who to message right away. After that, Jasmine couldn't have been more helpful, but by then it was the weekend and we ended up without a/c in one bedroom for 4 nights and in the other for 5. After that confusion, we didn't have the heart to ask about the fact that the pool filter wasn't connected, rendering the pool not usable, as we didn't want to deal with any more maintenance. Jasmine did her very best to accommodate us, and we appreciated her efforts.