We've been to Hawaii many times, but this was our first time staying at Pali Hale. We couldn't have been happier with our time there. Mike and Bo have everything down to a system. They helped walk us through the State of Hawaii COVID-19 restrictions prior to our arrival so that relieved any anxiety surrounding that issue. They stayed in contact with us prior to arrival and were only a phone call away if we had needed anything, which we didn't because they seem to have thought of pretty much everything! The house was incredibly well stocked with anything we needed. Full kitchen, washer/dryer, umbrellas, hammock, binoculars to what wildlife, etc. We were there in December and got to spend our mornings sitting on the deck watching whales, dolphins, and turtles. We even managed to do a little fishing right in front of the house. The location is great for exploring the East side of the island. We left the house at 3am one morning, drove to Volcanoes National Park, hiked up the mountain to see the stars and the lava (very cool at night) and were back at Pali Hale by 7am to watch the whales while having breakfast. The location is in a very quiet residential area. The only noise we heard was the waves crashing on the shore at night. I can't recommend Pali Hale highly enough. Mike and Bo really put a lot of effort into making sure their guests are taken care of.