The place was very clean, had great views, and everything you need to have a great trip! Alyssa probably has no control over the elevators but do be warned after a day of hiking, being in the sun, walking on tours, you get kind of nervous if the elevator is going to work, luckily the only issues we had was long waits for the elevator, but we did hear others say it didn't work for them. 40 flights of stairs might not sound bad now but it will at the end of a long day.