Working with Sean was super easy. He gave great descriptions on how to check in and get to the property. One thing he did not tell me was how awesome the view actually is. The city view is literally all around you and you can see Diamond Head tucked away between the skyscrapers. You are literally downtown of all the amazing food and shopping of Waikiki, and it is only a three min walk to the beach. And when you take the 3 min walk you are right at the famous Waikiki statue and horn ceremony that happens at night. amazing. He was also kind enough to have KONA coffee and an assortment of teas waiting. There was new bottles of shampoo, conditioner, and body wash, with other options to use in the pantry. There were extra towels in the closet as well as a laundry bag to keep organized. There is Air conditioning and fans in each room which was a HUGE plus. The building is super as there was a lock on the main entry door and on the elevator to your room. As Sean stated there is a washer/dryer... what he doesn't say is that is on your same floor like 10 feet from your room. The area you are in seems very safe as well as i felt comfortable walking literally everywhere, and for me that is a big thing. To be honest i never even needed to use the tv due to the huge amount to do in the area, but i saw each room had cable. If you stay anywhere you should know how hard it is to find a laundry room when traveling. It was so great being that close to one. If you want to be 3 min from the beach... and in the middle of downtown... and have amazing Hawaiian food all around you... and have a private balcony of the city... and have AC... You have to come to Sean's BNB.