I’m reluctant to write a review as I know Maui properties will respond with false information, and denial. I have reported them to BBB. This is what I will say, they have the absolute worst customer service. They are not only rude, and don’t care about people who spend their hard working money to go to Hawaii, but they treat you like second class citizens. They have bed bugs, and dirty bedding. If you want full details email me at dtt3308@gmail.com. I wasn’t the only one who had bugs in the bed problem, I received text messages to other tenants by error responding to complaints. I asked for a refund and reported bugs in the bedding Day 1. Everyday after that I was ignored. They wanted to come and kill the bugs with an exterminator and asked me to leave for 2-4 hours during a blizzard. Where was I supposed to go? They will come on here and say I didn’t let them remedy the problem. They will not acknowledge that pest control for bugs in the bed is not a solution. Giving me a full refund so I can afford to either go home, or stay somewhere else! I was asked why did I stay? I guess they just assume I’m rich and I can jump on a plane, and go back home. I had non refundable tickets, and I couldn’t afford without a refund to just “stay somewhere else” after going back and forth for days afterwards they refunded less then 50%. They lied to me in writing and said they refunded more then they actually did. I have videos and pictures of the bugs. Whatever Maui Properties says in response to this, it will be a lie. Do not stay here unless you want to risk having to vacuum up bugs every night and kill them in the dryer. If you want to be shut out of the condo to have it bombed by pest control?! Horrible people work for this company. They should be shut down. I asked for a full refund and they just argued and defended themselves. Giving them a 1 star is to many. Don’t stay here!!!!