Communication before arrival was easy. Please note that a small portion of the road to the farm is not paved and rocky. Luckily our car rental was a sedan and it made it each time. We stayed 4 nights and loved the farm experience-nature surrounding us, skies filled with stars, no Wi-Fi after a certain time, and gracious hosts! Patrick and Brian were so knowledgeable about the area and farming and gave a lot of tips about where to go, introducing kava, and letting us try their guava based pasta sauce! Abby and Millieu are the sweetest farm dogs and Ra, Isis, and Jerry , the farm cats also made this trip unforgettable. Breakfast is provided too so we got to try their homemade bread and jam, and coffee with freshly milked goats milk. It’s a shared kitchen if you want to cook. Secluded place but 30-45 minutes from Hilo, Volcano NP, or the Red Road drive. Highly recommend this place!