This studio is a good value in a central location, but the host communication is lacking and at times frustrating. The studio looks like it does in the pictures and is generally clean (except for the floor mats that are a little dirty and some stains on the pillowcases and curtains).
I did not have a good check-in experience. Upon check-in, I could not find a parking permit anywhere. I texted the host, but because it was late, I was not expecting a reply that night. I texted again the next day with no response and ended up calling and leaving a message. The host calls me back to tell me that the previous guests lost the permit, and she though the building manager had replaced it even know he never responded to her. She said she replied to me on the app, but I didn't see any, and the co-host even messaged the following day to say she wasn't sure why the primary host had not responded.
The second major issue I had was that halfway through my stay, the unit underwent a quarterly pest control spraying. We were advised to remove all items from the kitchen and bathroom countertops and pick up all items (clothing, shoes, chargers, etc.) from the floor. It also recommended that sensitive individuals vacate the premises for 2 hours. I wrote to the hosts to ask if they could postpone this but the host did not want to. Unfortunately, we were not informed of this pest control event prior to booking. I suggest the hosts make future guests aware of this prior to confirming their reservation because some guests may not want to be exposed to chemicals or may have special considerations (e.g., pregnant women).
Finally, partway through the stay the host texts me at about 4:30 am in the morning to let me know that there were 2 movie charges to her husband’s Amazon account. We only watched one movie on Netflix, which shouldn't cost extra. I told the host that I was happy to pay for those 2 movies but the host said it was okay. The following day, she messages me again at 5 am to let me know that 2 seasons for the Andy Griffith show was charged to her husband’s account. This time, I was certain it wasn’t us and I told her so. She later told us that it was Amazon’s mistake. It was quite frustrating to be bothered by this situation, but not get any communication when we actually needed something.