This was our first experience at an Airbnb so there were somethings that were a bit weird for us since we are used to hotels. The day we were looking at hotels and we came across this, Claude was always responsive. I mean within minutes. Also we had a couple hiccups during our stay and Claude was also very responsive and helped resolve the issues as soon as possible. This experience overall was great for our first Airbnb. The view was amazing, the place was great, with some minor flaws. But close to many places to eat and 5min walk to the beach.