Outstanding communication! we received a call after we arrived, making sure everything is okay, as well as various emails with recommendations for Maui. The apartment is great and the location is fabulous, right across the beach. The beach gear that included snorkeling gear and beach chairs was a great addition. The only con of the unit is the lack of AC in the bedroom, even with 2 fans on it was still not very cool. Overall, we loved the place and will definitely recommend it.