Linda was great! We were running a little later than expected from Kona and she was patient with us from the beginning. We got there with the directions emailed to us just fine in the dark even! The place was clean and comfortable! Just as pictured and described. Linda had a lot of little extras which I liked. From condiments and fresh fruit and punalu'u bread to shampoo,conditioner & soap. We would stay here again for sure! Mahalo Linda!