We walked into a very clean condo that looked exactly like the photos that we saw. We felt very comfortable there, just like staying with a friend. We only communicated with Ted for small issues that were easily remedied. During each communication by phone or text, we never felt that we were putting him out. Loved the location. We have been to Kihei before and we prefer it to the busier areas of Maui like Kaanapali. The condo was just across from the beach as advertised. A safe was provided which we did not expect but were grateful for. Everything we needed in the kitchen was there even though it took a few minutes to find some items. They were actually marked, such as pots and pans below the oven, we just didn't notice at first.