Mai was very responsive to our pre-trip questions.
We were a bit disappointed in the condo however. It is not right on the ocean as described. It is on a walkway to the ocean and borders on a public park. It was ok, but not what we expected. You cannot see the ocean when sitting on the little back porch. The ocean is just about 4 condo units down from hers. We did not feel safe to leave the back door unlocked at night (and thus could not hear the ocean), nor safe to leave anything on the porch.
Mai could do a better job of stocking basic condo items like toilet paper, paper towels, salt and pepper, coffee filters and maybe a cutting board.
The check in and parking worked fine. It is a very good location if you want to be close to town; very easy walking!