If you're looking for just a place to stay that is clean and fairly comfortable- literally just a house- then this is definitely the house for you! If you are looking for a real Airbnb experience, a place that feels like a HOME, this is not what you are looking for.
The house is clean and tidy and has many of the everyday items you'd need like plates/silverware and towels, tv. The yard is all fenced in which I appreciated with kids and parking is easy. The beds are comfortable which was a bonus for us!
Personally, I enjoy a house that feels lived in, that has personal touches, which this house does not. It's just a home that'd been redone for this purpose. Everything is store bought, fake plants everywhere, pineapple bowls and Hawaiian inspired prints on the cheap blankets. It just has no soul and has no feel like you're minutes from the ocean and jungle, aside from the ocean canvas prints on the walls.
Communication with Sharla the house manager was just okay. She's not very responsive on Airbnb's message platform, and you have to call her before checking in to get the arrival information texted to you; I'm not quite sure why, like other Airbnbs, they don't provide it as part of the check-in information so you can arrive at your own leisure without waiting on her to provide you with the door code.
They don't provide any local information at the house about the area or recommendations on where to go or where to eat. There's no info about the home, I searched high and low for the washer and dryer to then find it was outside, down some stairs, under the home through a small door!
The information on the Airbnb listing mentions "no diving in the pool" which lead us to believe we can use the pool which is attached to the larger home next door. When we checked in, on the printed out one sheet of info it mentions that pool and beach towels are available for our use as well as snorkel gear. I contacted the house manager and took a photo of the info, she had no idea that it said this! Unfortunately we were told that no, we cannot use the pool and they do not have any beach towels. So we had to use bath towels to take to the beach and consistently wash them since of course we did not travel with beach towels.
WiFi- on the Airbnb listing it says the network is Spectrum 5G. In the info you are texted and on the info sheet in the home, it says our devices will automatically connect to the Network. It does not nor is Spectrum 5G on the list of network. Then, you are told to get the password on the bottom of the router. I've just paid $1500 to sit on the floor, pull the router out with all the cords and make out the tiny letters and numbers to put in the Wifi. Terrible.
There's a coffee maker that uses pods in the home. After looking everywhere In the kitchen for coffee pods, I text the house manager. She said they do not have any because "there's so may different flavors it was becoming hard to know what everyone's individual tastes were". I was definitely surprised at this response! So know in advance they do not offer coffee. She did however offer to bring us some the next morning, which we very much appreciated. There's a cheese grater and a blender, and a large sack of sugar... but no coffee pods!
For a longer stay for 4 people, I would have expected to have larger bottles of shampoo and conditioner which you come to expect in an Airbnb. We had 1 hotel sized shampoo and body wash.
The ACs work great in each room since they are small, but the one AC to cool down the entire living room and kitchen is hard pressed to cool it off. The house was STEAMY when we arrived shortly after check in. Not a great system at all.
Overall- despite this home being clean and comfortable- I wouldn't stay here again. It's very evident their time and efforts go into the giant home next door with the pool. Much of the information on the Airbnb profile seems to be referring to the larger home. There are zero personal touches, nowhere to sit outside which is such a shame since you're in Hawaii, and does not cater to the traveler who really needs the essentials to make it a much more enjoyable vacation.