This was a last minute booking for Dec 31st as our flights were rebooked because of the storm in US mainland. We had to rearrange our itinerary last minute. We were lucky we found this place at last minute. Williams team was responsive and clear in their communication. Kona coast resort is a timeshare property. We got a 3rd floor 2bed/2bath .. and it’s allocated when you checkin. Because of the busy season we couldn’t checkin earlier but we had things to do so no huff. We were very happy with the resort staff responsiveness and cleanliness of the unit. It was well provisioned to cook our meals, do laundry. Esp given many places were closed for new years. Nothing is really walkable but it’s all easy near by quick drives. We enjoyed the spacious unit and hope to be back with our family for longer stay. Big island is really cool and so many things to explore. Never enough time !!