The apartment had a moldy odor and not clean. The air conditioner had a thick layer of dirt on the grill and inside was probably full of dirt. We had difficulty breathing. Vacasa obviously did not follow Airbnb's Convid-19 cleaning guidelines. The patio screen was difficult to open. The freezer's metal shelf was rusted. The wooden floor under the carpet was loose and noisy when we walked over it. I reported the problems several times and nothing was ever done. The lock box code was not send to me until late in the evening and made it difficult to see the lock box's small numbers in the dark. I was not allowed to enter the apartment until after 4:00 PM and that prevented me from noticing the problems until it was too late to find a cleaner place to stay. There were no pool, hot tub and BBQ grill outside of the building as advertised. It was an eyesore to see the holes in the ceiling and peeling paint on the main door. There were no elevator and the apartment faced a noisy street. It was disrespectful for renting me such a dirty place and felt tricked into renting the apartment. Please give me a full refund of $493.91.