From booking/check in to checking out, Tracey was thorough and AMAZING! They were able to accommodate for our late check in, not everyone can do this or are willing to do this. Tracey was also available to gave dining suggestions and there’s a binder on the coffee table that had a bunch too. She was available via text (which I love). The place was neat (as pictured) and everything was labeled (even the light switches, which is also a plus!). You could literally just bring clothes, as they provided towels, shampoo/conditioner and body wash. I would definitely book again!