Rolene was very communicative and accommodating. The unit was clean. It did get warm for a few hours in the late afternoon, but rapidly cooled off after the sun sets. There were plenty of fans to keep cool, and the porch was a great option. There were some ants inside, but wasn't a big deal. We stayed 2 nights to be able to hike Pipiwai trail at a reasonable hour and see the black sand beach. Hana has some great food trucks for dinner. Would recommend for a 1-2 night stay in Hana, but think of it more like a glamping accommodation.