Victoria's apartment was nicer than I had envisioned. We were there in February and found the fans and open windows to provide plenty of circulation -- we didn't miss having an air conditioner. Victoria's check-in and checkout processes were simple and straightforward, and Victoria was very responsive during our visit. We enjoyed the town of Paia -- interesting town and less "resorty" (in a good way) than other places we visited. From a location perspective, we had mixed thoughts, though. The location provides easy access to a major road (for Hawaii) and excellent access for the Road to Hana and for going to the Upcountry. It provides decent access to most of the places we visited on the west coast of Maui. We missed easy access to swimmable beaches, though. As far as any "negatives" as far as the location goes, I chalk those up entirely to shortcomings in my research and not anything Victoria communicated. While I would recommend they research the location a little better than I did, I would recommend Victoria's apartment to family and friends.