TLDR; Unit was not cleaned or prepared prior to our arrival, and it was unhygienic to the point that we could not continue our stay. The host and the local representative were responsive when we contacted them regarding the situation. Given past reviews, we hope our guest experience was an exception and does not reoccur.
Upon arrival, there were: crumbs on the kitchen table;dust/debris on the surfaces and floors; trash cans were unlined; used towels appeared on the bathroom towel rack; there were no paper products available (e.g., toilet paper or paper towel); the toilet bowl had marks of human waste; and the bedsheets were soiled with bodily fluids. We also discovered the next day that the fridge was not working and our groceries had gone bad.
It was an unfortunate situation since it was made clear that a clean and welcome environment was not ensured prior to our arrival. We hope that our experience does not repeat. The host handled the situation with professionalism and offered to have the local representative address our concerns; however, it was continuous discoveries of issues that became more extensive and we could not continue our stay. We hope this provides and opportunity for improvement.