This was a first-time booking for me. I was in a bind, we missed our direct flight to HNL & our only other option was a flight to KOA & layover til morning to get to HNL. I have two young keiki one with special needs so I was in a rush to find us somewhere to stay as I was literally boarding the flight. She was quick to respond addressing all of my questions at the very last minute & accomodate us, a party of four. The room was spacious I felt like it was huge even with all of us in it! She even set up an extra bed for my keikis. The house was very clean & perfect for what we needed it for, a place to bath & sleep that was safe for our keiki's. The description is very accurate & directions were simple to understand. Maybe its the islander in me or the fact that even my special needs keiki felt comfortable here but it was very homey & we loved it! My other child said that she loved the "Christmas Tree house!" as their were many holiday decorations which was awesome! They did have coffee & muffins in the morning which was very thoughtful! My kids enjoyed the chocolate muffins on our way out. Mahalo Nui Chandy & 'Ohana opening up your hale to us & being great hosts! ~Ka 'Ohana Brown