First I want to take a moment and say thanks to Paul from My Perfect Stays,it was the Christmas Eve and he had to leave his family and come help us with the check in.My ratings for the review show few stars because of the experience we had with Neolani who are the co-hosts.
Neolani did a very poor job at communicating,be it prior to checkin or even on the day of checkin.
Our Checkin time was 3pm but we got our Checkin instructions on the day of checkin and that too after I emailed them at 5pm we got a response at 5:15 pm and it was followed by a poorly written email which didn't highlight the important details about the lockbox and lockbox key location.
Having extra set of toiletry ( shampoo,hand washing soaps) would be a help.
But other than that it's the view and location which you pay for,rest was all standard,I had another stay in a close by apartment with lot less $$$/night and had a much better experience.