RedAwning owns the airbnb listing management but the property is managed by Koko resort. This lead to a lot of middleman communication. Prefer to connect with koko resort to answer questions about the property.
The floors were dirty that our feet were blacken. We contacted Koko Resort and they provided an excuse that it was because of soot from the volcano in the big island. I didn’t buy it. I cleaned the floors myself and it was not a problem after. The people who clean the floors did not do it with a mop and probably just did surface sweeping.
Amenities like towels, soap, shampoo and conditioner was good. All the kitchen tools and cookware was available which was great. My only problem was that there was no basic cooking supplies like oil, salt and pepper. We had to get all of that brand new.