I arrived later than expected because of a nationwide United Airlines delay, but the front desk was understanding and waited around for me to check in. They were welcoming and showed me how to retrieve my key from the lock box and even took me up to the room. I never actually met Theresa in person, but she was very helpful via text message. The room was comfortable and convenient to the beach and to other sites in the area. It was exactly as pictured, with a kitchenette and a small balcony. I appreciated the supply of soap, shampoo, and coffee, as well as the beach towel and ironing board. I highly recommend this apartment and would stay again if I ever return to the area. Thank you for a wonderful stay, Theresa!