Chelsea was very nice. Unfortunately, there were many issues with the place and we only stayed one night. The bed was broken among other items such as the bedroom door, bathroom fan, towel rack, and a window that could not be opened. The hot tub was being worked on so we were not able to use that. However, Chelsea was very accommodating and told us we could opt out and find another place to stay which is what we were able to do. She has offered us a refund and I am currently waiting for that amount as we had to stay in a hotel. The view was wonderful and the location was great. We were disappointed that we were not able to stay there. We are looking forward to getting our refund soon as we had to charge our week-long hotel stay and that bill was unexpected.