Very easy check in process with good communication along the way. They even had water and chocolate waiting for us when we arrived, so sweet! The location was great. The beach located across the street had the best sunset I've ever seen in my life and it was never too populated when we were there. They also provide beach towels, snorkels, and chairs which is so convenient and awesome of them. Its also walking distance to restaurants, coffee, ice cream, etc. It was exactly what we were looking for in Maui and we would absolutely recommend it and stay there again!