The price seemed high for what I felt we got out of the experience. One of the pools was closed down for repairs. We went to the other pool and where told it was not for children. The mattresses in the master and smaller bedroom where AWFUL! I had to find a chiropractor to fix my back. I emailed and suggested getting new mattresses the host basically said no one else has complained so I need to suck it up...We went to the hotel to swim the checkin counter closed at 4 (early) that day. They would not let us swim. The next day I showed them a photo of the card "pass" they said I had to bring it in person. But the instructions in the condo said take a photo of it so we dont lose it.
The next day I brought it in persons. We had out bag stolen but it ended up in the laundry at the Hilton. I called to report the lanyard as missing. They said I would be charged 50.00... for a lanyard a .10 cent trade show style name tag??? I asked for the fee to be waived because it was not negligent. She said I was lucky it was only 50.00 and that basically I should be grateful it was not 250.00.... So there you have it..nice place customer service is lame.
Also if you have children the neighbors dont like them... and we have very well behaved children. In the condo you will find a lot of nick-nacks you will need to put away before settling in. Also someones fan or vent makes a loud thumping noise... I think it its from the left side unit.... anyway the sound travels through the vents so its hard to sleep in the little room on the left.