The unit was in an amazing location. We loved it that had AC, laundry, 2 bedrooms and 2 bath and a kitchenette. My family and I (5 people) stayed here for a week. We did have to bring our own inflatable twin size mattress as there are only 4 beds. We knew this when booking and we made it work.
Parking is not Included. $20 a day or free street parking. I missed this part in the listing (my bad). Luckily we had no issues finding street parking throughout the week (spring break, too).
When we arrived at the unit the place did not seem like it was throughly cleaned, though. There were stains on the kitchen counter with small ants. The beds looked like someone just came in and threw a blanket overtop, like someone was just laying in them. We immediately got the vibe they had not been changed since the last guests even though Carol said they were clean.
We started to noticed more of the ants in the bathroom and even on the furniture in the bedrooms (including the nightstand and bed frames) we immediately contacted Carol and she offered us a full refund if we wanted to leave. We honestly wanted to leave but with it being spring break and such a short notice everything was either booked or priced way out of our budget.
Carol came in to the unit that same night and brought us new sheets and semi-cleaned the unit herself wiping the surfaces with multi purpose disinfectant spray. She mentioned a new cleaning person had started, she was even surprised at how the unit was left. I’m not sure if she inspects the units herself before new guests check in, but it didn’t seem like it.
The next day she said she would come back to have the building management spray something in the unit to get rid of the bugs— while we were out.
The bugs never completely went away we still ended up buying raid and spraying down the unit every day. The bugs did go away from the bedroom + bath but not kitchen.
On day 6 of our stay we had a building worker knock on our door and let us know he was there to spray the unit. We were so confused, had the unit not been sprayed when it said it would be while we we’re out? This was extremely frustrating. Carol said they returned for a follow up. But we weren’t told this at all!
The AC’s in the rooms work well but are loud. It kept waking me up at night.
Both pools at the unit looked very dirty— the water looked blue/green. You could not see the bottom of the pool even in the 3 feet area.
My niece brought some diving pool toys and ended up losing two of them in the dirty water. We could not see them or find them.
Overall I wouldn’t stay in this unit again or recommend it to anyone I know but I do appreciate Carol doing what she could to help us out.