We loved John's place for its location near Volcanoes National Park. John was very quick to respond to any question we had and sent me updates on his own when he knew I was worried about the weather.
We loved the hot tub and all the caring extra touches in the room like the water dispenser, Kona coffee, bistro table on the patio with wine glasses, the list goes on.
John let us do a late check out since our flight was not till late afternoon from Hilo and we wanted to hike in the National park and come back and take a shower before we left.