Although we didn't get to meet Michael and Cristina were quick to respond to any questions or needs I had. The place was perfect for my needs which is a clean place to crash and shower. Pictures are exactly how the place looks in person. It was centrally located. We had a car and had no problem parking but seriously The Bus (it's really named The Bus) seriously comes like every 5 minutes right in front of the house in case you don't want to rent a car. The view was amazing. It was fairly quiet for the most part but the 2 studios share the same wall so I felt bad as me and my hubby were talking in normal voices early in the morning and the neighbor knocked on the wall I assume telling us to be quiet. Overall it was a decent experience especially for the price.