I feel the reviews and the photos didn't accurately portray the place. Travis was responsive when a couple of issues were brought up but for nearly $250/night for my 16-day stay, the place was a little disappointing though I still had a great time in Hawaii.
Upon arrival, I was a bit shocked to see that the carpet covering the living room and bedroom was uncleaned and had debris all over (plus it's stained in spots and very old looking). I had to vacuum it myself and pick up a cigarette butt off the lanai.
The place overall looks beat up and worse condition than the photos. The baseboard has a black scraped line around the entire perimeter of the apartment. The screen door on one slider didn't really work. The windows are the old Hawaiian style windows facing one of the loudest busiest streets in Honolulu. Cars' music is uncomfortably loud all the way up on the 13th floor! I have a noise generator and had a fan running but still was jerked awake by loud motorists many nights at 3am, 4am, or 5am. The couch reminds me of one a college student might buy - it was very uncomfortable.
Thankfully the kitchen and bathroom were clean - but the toilet makes noises non-stop and I had to keep the bathroom door closed or you could hear it. The AC didn't work very well and had a hard time keeping the place below 80 on hot days (apparently a replacement is ordered but there are supply chain delays). When I brought this up to Travis, he bought a couple of fans from Costco and dropped them off - I appreciated him trying to make the best of the delay, so props for that!
Now, there were a number of good things about the place. The internet worked very well and the TV had Netflix. The parking and location were ultra-convenient. The lanai had a world class view. The building's laundry and elevator worked well. The kitchen was decently equipped for cooking. The hot water and water pressure were both great. The bed was OK (though definitely not even close to Temperpedic like one reviewer said).
So I still had a great time and enjoyed the place. But a little paint, new flooring, and general maintenance would have good a long way towards making this place feel worth the price (and cost less than my single stay!).