Malia and Bernie were excellent hosts - low key and incredibly helpful and accommodating. Our flight got in really late and we didn't get to them until close to midnight and it was pouring with heavy tropical rain, but Malia was there ready to greet us with an umbrella. The room was perfect and just as pictured/described. The location is great too with all the amenities and scenery of the Turtle Bay Resort. We also appreciated the little touches like the juice and granola bars in the room and even a toothbrush and shower puff each. Malia also helped us prep for the trip advising on car rentals and even letting us ship a SIM card to the room so that we could use our phones as soon as we got there. Thanks so much for looking after us. We only wish we had time to meet with you more. We wouldn't hesitate to book here again.