The check-in was smooth and the room in general was fine, but there were some serious cleanliness issues with the unit and building that were unacceptable. In general, the inside of the elevators were quite dirty, as someone in another review mentioned. It was as if numerous people spilled sticky drinks all over the doors—a simple quick wipe down a few days a week could go a long way.
Our main area of our room was nice but our kitchenette was not… On our last night I went to use the microwave and opened the door to a horrible odor, only to discover that the microwave’s rotating dish was absolutely covered in giant mold spores.. I took pictures of it, then scrubbed the dish and inside of the microwave thoroughly, but I never felt comfortable microwaving food after that. Also, the shelves in the kitchenette were covered with a THICK layer of dust, like, A LOT of dust. I have dusty shelves in my apartment that I don’t mind, but this was too much.. enough to where I feel the need to mention it.
We were in room 205 on the 2nd floor, and although the hotel is on a side street it was incredibly noisy with cars passing by or people walking and talking throughout the night. I’ve lived on a busy street in the city before and this was similar in noise level. Luckily I brought ear plugs, but we also had to play rain and storm sounds from my phone to try to help drown out the sound—just something to be aware of if you’re a light sleeper.
It’s a value hotel, but the health and cleanliness issues with the kitchenette were really quite unacceptable to me, especially since mold is an extreme health hazard for many people, like myself, where I’m allergic and my partner has bad asthma.
I’ve never left a review below 5 stars unless I felt there were real issues to lower the rating, and I feel this experience justifies the lower rating. I really think the cleaning fee of $115 is a little ridiculous if there are health hazards present in the unit that weren’t cleaned. I will be contacting directly through AirBnB for a refund for my cleaning fee as the cleanliness was unacceptable.