Elna was wonderful to work with! She was super prompt responding to any questions or concerns we had. We appreciated having some food already in the unit, especially condiments and seasonings, so that we didn't have to buy everything. The kitchen was fairly stocked with an adequate number pans, flatware, and dishes. The beds were comfy and linens clean. The new shower curtain liner was a plus. It was also very nice have access to the washer and dryer. All in all a good experience.