I was given all the help needed to arrive at midnight and its easy to find. Andrew, an owner, is wonderful to talk to and helped with anything I needed. The place feels new even though its ten or so years old and because of the open design and uncut forest, you really get a sense of Hawaiian flavor and climate. The ceiling fans make it very nice no matter what kind of weather is going on. The place is also only 15 minutes or more to central Hilo, 40 minutes from Volcano, and I felt there was more to do on the Hilo side than on the Kailua-Kona side but that me. The only issue I need to resolve is with AirBnB. I was over-charged by them and need to find out how to get a refund on that amount. I would certainly recommend this place, but make sure you don't accept from AirBnB anything up front unless it's right.