Bob is very helpful and polite host, and responds very quickly to emails. The view and location of the unit are fantastic, and the grounds are kept immaculately. We really liked the quiet and central spot the condo is in, and if we return to Maui we'll definitely look in this area again. The condo has many thoughtful touches that we weren't expecting that made the stay more pleasant (such as many condiments for cooking, a cooler, chairs for the beach, snorkeling equipment, etc) and was bug-free, which is probably difficult in this climate. Our only complaint was the heat at night made it very difficult to sleep, as we stayed there during a week when the temperature was in the 90's, and the tradewinds discussed in other reviews that say it keeps the unit cool, weren't present for most of the time. Waking up soaked in sweat at 2AM is not the way I wanted to spend my holiday, but we knew there was no AC in this unit, so that was a chance we took because we loved the proximity to the ocean of this unit. We bought some extra fans while we were there and that improved things somewhat, but it was still too hot for sleeping comfort. To improve airflow through the unit, we could have left the patio screen door open at night; however there is no lock on the patio screen door and it's a ground floor unit, so a thief could easily enter the condo and we were not comfortable with that. Perhaps because we are from a northern climate and are not used to such hot temperatures, it was worse for us. Other than the condo being too hot for us however, everything else was great and was as promised in the condo description.