Chelsea was a wonderful host and very responsive and accommodating. She always replied quickly to any questions I had. The property is as described in the listing. Its a lot more spacious then the description leads on too which was a plus. We were a family of 6 and everyone was happy with the space. Please note that it is separate entrances from the up and downstairs living space which made going outside obligatory when traversing between locations. This was the only negative as it exposed you to the mosquitoes and elements. The property is located in east Hilo which made it very quiet (other than for the coqui frogs) and safety wasn't too much of a concern. A big plus as stated is its right across the street from the beach. Its a little rocky but there are small swimming areas and if you're advanced, can partake in the snorkeling and surfing which is awesome. Overall great experience as the location is great and all possible amenities are provided for a nice relaxing stay in Hilo. Would definitely consider coming back and staying at this property.