We did not get to meet the owners, but they had arranged for someone to be there for our arrival, so checkin was smooth. The room and the bathroom had everything we needed for the night. Parking was tight, but not impossible. My only little quibble is that the mirror above the bathroom sink was way too low for me, and I'm just under 5' 10". I had to crouch down to shave and comb my hair! Not a big deal, and I'm not sure what they could do about it anyway, given the geography of the bathroom. One final warning: if you leave from the back door, watch out for the attack spider when you walk through garden arch! :) We would definitely stay here again.