Stewart was very responsive and easy to contact. We did not get to meet him, but it is was not necessary. Love the pad lock, do not have to worry about carrying keys around. Also like how beach chairs and towels were provided. Theres a fishpond right across the community, which has still, calm waters and only go as high as the knees. The apartment was very clean and tidy. The apartment can get quite hot during the day because the sun is beaming on the apartment when the AC is not on, but we were out most of the day so it didn't bother us much. Would definitely stay here again!