Olivier was a great host! He met us at the lobby and brought us into the room. The pictures is accurate. Might I add, the room was very clean & bright! The balcony was a plus! My fiance and I used it during breakfast time looking over a great view of the streets (Ala Wai) and mountains. *love*
Overall, Olivier is the real deal. He's prompt when it comes to check in/check out. Also, he's quick to respond to texts/messages/calls.