Arlene was very kind and communicated well. She offered an early check in and asked about late checkout too. Her airbnb is in a great location close to all the shops and beaches in Lahaina. The only thing I'd say is the place is very small, and when the bed is pulled down it takes up the entire living room. The portable AC is also extremely loud and when it's turned on it feels like your on a flight. It's definitely more of a budget place for people looking for somewhere to crash, not necessarily for people who want to stay and relax inside the airbnb.