My family and I had a great experience! There were several small touches that made a big difference in our vacation. For example Jennifer provided beach chairs, snorkeling gear, an umbrella and many other items that made our stay pleasant. That saved us so much money not having to buy all that extra equipment. The check in/check out instructions were simple and made everything easy for us. In fact, we are looking forward to our next visit. We originally were going to stay in a near by resort but I found Jennifer's condo at the last minute and I'm glad I did. We saved $5,200 by staying in Jennifer' condo!!