Milo was helpful throughout the entire process. He reached out to welcome us as soon as we checked in, and the front desk staff was incredibly kind and welcoming. The unit is spacious, and well attired, and the view from the lanai is mesmerizing. We were left beach chairs, boogie boards, a cooler, and the kitchen was complete with pots, pans, coffee maker, blender, stove, fridge, and dishwasher. The bed is a little rickety in this unit and sits at a slant. It's actually a murphy bed that folds up into a wall unit. I didn't realize it until we checked in. A regular bed would be preferable, but our over all experience was quite positive.