Tracey’s place has absolutely exceeded the expectations -
Cleanness: 10/10 the place was spotless. The linen and towels were fresh.
Location: 9/10 heart of Hilo, walking distance to the downtown area and all the grocery stores. No jungle or ocean view but it’s still quiet and tranquil.
Amenities: 10/10 it has everything listed on Airbnb and more! It has a TV, essential appliances, cooking ware and utensils, full laundry room, and seasoning. Tracy had also offered Hawaii coffee, pancake mix, and even fresh papayas and lime for us.
Hospitality: 10/10 Tracy welcomed us in person and provided a short walk through of the place. She answered all of the questions we had an offered suggestions. She was very warm and welcoming.
Check in/out process was easy and seamless
Great stay, 10/10 recommended.