Check-in was super easy, location was also great for exploring the North side. I had spoken to an employee Jake a few days before my arrival, went over things like my estimated arrival time (they try to accommodate early check-in), the people in my party, whether I preferred to be on the top floor, etc. I was also able to conveniently text pictures of our vaccination cards to the resort. During my stay it was nice that we could get beach umbrellas, chairs, snorkel gear, etc. all very easily from the front desk. A few downsides -- walls are thin so you can hear your neighbors leaving at 4am in the morning. Our hot water also ran out after about 10min every night when showering. Wasn't sure if the price was worth it but then again everything in Hawaii is on the pricier side! Overall enjoyed our stay, was clean and spacious and a good place to wind down after full days of exploring the island.