The host was very responsive to us and answered quickly. The condo was spacious and suited our needs, however a separate bedroom would have been better. There was an issue with the A/C and fixed promptly and one of the outdoor sprinklers spraying into our room in the middle of the night, but that wasn't the hosts fault and they were quick to have it fixed for us. Overall, the value you are getting for a 6 person condo is reflective in the price. Can't wait to go back to Maui!