Overall, a good experience. The unit is located in a great location just a few blocks from the beach and two blocks from the Royal Hawaiian Center. It was nice to have access to a kitchen and parking space. Communication was fantastic - they checked in with us periodically to make sure we were doing okay. The kitchen appliances were a bit outdated but functioned fine. There was a strange odor and it was a bit dusty when we arrived, but once we aired it out and vacuumed the rest of the stay was wonderful. Would recommend, especially for those renting a car as it is hard to find parking in Waikiki.