Michelle was great and even though we were late arriving was cheerful and welcoming. The cabin is lovely and private and in a gorgeous garden spot. We were in contact with our hosts who asked if we needed anything but we had everything needed! I recommend reading through their suggestions for things to do and visit, they were spot on. We loved staying here and will recommend it to friends travelling to big island. Thanks so much for a wonderful spot to relax and enjoy! It was pretty rainy but the pristine cabin and grounds were amazing and we enjoyed the week we stayed there.