Sherri is a wonderful host and she's been really helpful. She is a considerate host and the concierge provided excellent customer service at the front desk. It's much better than we thought and the price during Christmas is unbeatable! Cleaning service is also provided by the management company and they take bathroom trash every 3 days. It's ideal for a family trip and the location is prime (10-15 min walk to the beach, 10-15 min drive to Wailea). Would recommend:)