Bethany was great...easy to book, excellent communication and very accommodating and kind. She went the extra mile to find us what we were looking for in our budget. Everything was as described in the listing as well as our communication. When I read and was told our room was ocean front I was skeptical but wow every night we were able to watch a beautiful sunset over the water from our balcony and fall asleep to the sounds of the waves washing ashore. The unit itself was clean and spacious, pretty well stocked and what you didn’t have, one phone call had it to your door pretty quickly. The only complaint we had was the check in process. While we know Bethany is not responsible for their process, the Westin company needs to fix this. Plus we have read this in other reviews that your check in is over a 4+ hour wait. Pack your swimsuit with you and plan on eating dinner at the onsite grill to pass your wait time. If you stop at store and purchase perishable food, the hotel has a walk in refrigerator where they can store it but make sure it gets there as when we checked hours later it was all sitting out and we lost 1/4 of our food. Overall this was just a minor set back and advice for future travelers. We would certainly rent from Bethany again!