Checking in and out was hands-off and straightforward. The AC worked well. There is a mini fridge in the cabinet below the TV to store food in. The bathtub/shower had good water pressure and the room was kept clean. The location is close to downtown Hilo but is also in a quieter location (minus the frogs, which are everywhere). I was on a night schedule and had no problems taking naps during the day. If you need to work or attend a meeting remotely, it's a bit hard to do that in this room because there isn't any desk space. But this place isn't really advertised for that, and there is a table in the common area just across the hall if necessary. All in all, I would recommend this location and host.