Overall, we had a wonderful stay at the Koa Resort, Unit 2E.

A few things were less than par (at first):
The condo is nice, however, it was not clean when we arrived after a 5-hour night flight: both bedrooms have been slept in, dirty laundry at the front door, bathroom was not cleaned, no toilet paper, dirty dishes in the sink, dirty towels in the kitchen & old/spoiled food in the fridge.

Kelli rushed over within minutes of my phone call with new bed linen & a pack of toilet paper. She even insisted on making the bed despite me telling her I could do it. She was very apologetic & very nice at 11p.m. with 2 exhausted travelers. Apparently, there was a miscommunication between the housekeepers due to an ill family member - we understood, after all, "life happens".

The housekeeper arrived early the next morning & we set off for breakfast at Kihei Cafe (a must-eat!!!): she was fast, efficient & very pleasant. The place sparkled afterwards!

Next, the Check-In Instructions did not include Wi-Fi access information. I had to call Kelli in the wee hours of the morning so I could send out a work-related email. Again, she was more than happy to help & apologized for the inconvenience!

Lastly, the Check-In Instructions stated that boogie boards & a cooler were part of the inventory of beach equipment - they were nowhere to be found. But we did utilize the beach chairs & beach towels a lot!!

All in all, we had another fantastic Maui vacation despite the few "hiccups" in the beginning! We would definitely stay here again. It was our first time staying in North Kihei - it was very pleasant & quiet & a short drive to Kameole I, II & III, where we spent most of our time during the day.

Kelli rectified our initial problems, accommodated our needs, & delivered high-quality guest service! Thank you so much!! Mahalo & Aloha!!