I think Joy is great cause the unit was well organized clean.
As a senior, I faced a few problems not related to Joy.
1) One time I locked out,I thought I needed the key to lock the door for I needed the key to get in. But the door was locked when I went to the washing room. But I met a maintenance man fortuately to solve it.
2) I wish I liked to have some kind of hold in the bathtub. Because I felt it as very slippery worrried to slip to get hurt. Hand hold like a rail or something to hold.
3)I had a difficulty to get in and out because I am not sure how the lock box working. Also it was dark to read the numbers on the lockbox and I needed neighbor's help to get in and out.
I like to stay where Joy is the responsible person because she is perfect and above problems are caused by I am senior and this the first time using a airBNB. Thank you.