Annette is a great host. She greeted us when we arrived. Check-in could not be simpler. The house is clean and comfortable with every thing needed for a stay. It has two levels with a big bed on each floor so it can sleep up to 4 adults with no issue. The location is in a very quiet area and very safe, away from cities. The area has several restaurants so we did not cook at all. We had no problems driving to all the attractions on the island. The backyard is huge with a lot of beautiful plants and fruits which we sampled a few. Much more appreciated is when we had to leave two days earlier due to a work related issue, Annette refunded two days cost. I will definitely recommend it to my friends and will stay again next time visiting the Big Island.