The condo itself was nice, clean and contained everything we needed to make our stay comfortable, except a vacuum cleaner. Bringing in small amounts of sand is inevitable in Hawaii no matter how careful you are and it would have been nice to be able to clean the carpet. The condo building is dated and we often heard our neighbors above us. It was unfortunate that they decided to pressure wash the entire building floor by floor every day we were there. The noise from that made it impossible to enjoy sleeping in or an afternoon nap at all. Communication was problematic. One of our flights was delayed so we missed our connecting flight to Hawaii and arrived a day later than planned. I communicated this via text to the owner and also his property manager Paul but received no reply at all, other than a very curt voicemail from Paul a couple of hours later asking where we were because he was a busy person. When we arrived in Hawaii I called him and it was then that he told me "I don't do text" which was confusing because we had communicated with both Paul and the owner via text previously. Neither the owner nor Paul checked on us at all during our 7 day stay.