My family of 4, 2 boys 12 & 10, stayed a week. Nice little condo on the 17 floor with patio and view of beach and lagoon.
Only needed to contact Bano once the day we arrived. AC wouldn't turn, no go with the humidity in August. Bano was able to AC guy on phone immediately and fix AC.
Everything went smooth rest if the week.
Condo has everything you need to cook and make own meals to save on costs. Restaurant attached to all the hotels are very pricey. Normal Hawaii up charge.
We had a great time and would stay again if we go back to Oahu.
Parking: We rented and car to enjoy the whole island. We used the the valet at the hotel for $28 a night. Seems expensive but worth every penny by not having to search for parking in Waikiki.