We found our host to be very helpful, she left a folder with loads of info and was very quick to reply to messages. We went to a couple of places she recommended for food and they were great. Also no probs finding the house as directions were very easy to follow. Loved the hot tub, outside shower and shared pool. Only downside for us was bugs....... You can't really stop them coming in and some are huge, like the roaches and cane spiders!