I had to find a place at the last minute and Orien came through for me! I booked at the very last minute, for the day of, and she responded promptly. This is my first Airbnb rental and I am hooked. Orien is very prompt with her communication, and made sure to follow up and ask if I needed anything. That’s great customer service. Additionally she pays attention to detail and was able to help me navigate the app when I needed guidance. The space is as gorgeous and convenient as all the other reviews say. The mattress for the master bedroom is better than the one I have at home. I would recommend the rental and host to everyone. She has amenities above and beyond what we needed, and it would be a great match for any group, couples to big families. Thank you Orien!