This is my 2nd time staying with Billy & Clair and they have always made sure my family and I felt right at home. They ensure that we arrive safely and to let them know if we need anything. The host makes an effort to greet you on the first day. Unfortunately, this trip was cut short due to an emergency and we communicated this to Billy. Billy's response was supportive and understanding, which made me feel more trustworthy of him. I'll definitely be booking future visits with Billy & Clair.