John couldn't have been kinder working with on an existing reservation, we are grateful he was our host. We wanted to go to Hawaii, unfortunately Covid 19 and our plans didn't line up. John worked with us through 2 reservation and 3 Covid mandate changes and couldn't have been more gracious. Through too many messages and what the heck do we do next plans, he was 100% supportive and worked with us for a positive out come! Highly recommend!