From the moment we booked our stay up until the time we were dropped off at the airport to board our flight home, our hosts were gracious and accommodating. The airport pickup (and drop-off at the end of our trip) and car rental from Milan was seamless and flexible. The fresh fruit, coffee, granola, and milk were a thoughtful and personal touch. There was a cooler and ice pouches for packing a daily lunch; along with bikes and beach gear available for use - including beach umbrellas, chairs, mats, and snorkel gear. The location of this residence in Kapa'a is perfectly central on the island (though slightly tricky to find - no sign and following a bumpy/unpaved road/driveway about 100 yards or so off the main highway) allowing you to easily and quickly travel to anywhere on the island. It is located extremely close to Safeway and Foodland grocery stores, as well as to several other tasty shops/restaurants in the heart of Kapa'a. There were some ghost ants that loved to make themselves known - primarily in the kitchen and bathroom sinks (they are searching for moisture), but they were harmless and not a terrible nuisance (only about a millimeter in length and not excessive in number). Overall, our 9-day stay was fantastic and went by far too quickly. When we come to Kaua'i again, we will definitely check to see if Margaret has any spots available!