The place is perfectly located for the trip on the way to Hana, that's why we chose it. The private hot tube is awsome after a tiring day of driving. The Haiku team is so willing to help you at any time and that is a must!! However, we consider that the business is run like a hotel accomodation, it should be more personal as it usually is at any airbnb facility. Anyway, we had a perfect stay there. Mahalo!!