Janelle made sure we understood what the place would be before we booked, and then when we arrived, ended up putting us in a bigger place with power and lights, and a gas burner and sink. So that was nice. We did not mind the Puna rain forest and farm sounds, or the not very warm shower... some people might though! The only drawback was insects... Got some bug bites and ants got in our food the first night. After that I used bug spray and we stored food in the car. Place is convenient for Puna and Hilo, and the fruit basket was a nice touch. Overall we all enjoyed our stay.