Olivia was friendly and helpful, including allowing us to drop off our luggage very early on our arrival day. The apartment building is centrally located in downtown Honolulu and is a walkable distance from many attractions. The washing machine and dryer in the unit were easy to use and detergent was supplied. Several other amenities were minimal–for example only one coffee cup. While the unit is pretty much as advertised and clean, it feels ready for some spiffing. In addition, the entrance door has a broken secondary lock. Anyone who knows the entry code could enter during the night.