Jayden and Audrey were very helpful in making us feel welcome. They made sure we had a place to store our luggage as we were early for check-in. The place is pretty central to all things Waikiki and just you forgot something when you were at the ABC store, there is a market inside the building on the 6th floor. The building is very friendly and the staff in the building were very helpful. View from the balcony is great and I found myself out there often on the days I worked. Great place and great owners!!