We LOVED our stay here. The first things we appreciated were the two videos Richard sent us before our stay to show us the space, both inside and out, and to introduce us to himself. Our travel schedule changed slightly and Richard was extremely accommodating and kind. When we arrived, Richard was personable, helpful and available when we needed him. We arrived to chocolate covered macadamia nuts and a binder of information packed full of suggestions and ideas on what to do in the area. In talking to Richard, we also gained tons of ideas and suggestions of things to do. The first night we were there, Richard cut us down coconuts and put straws in them for us to drink - a small example of how he went above and beyond to make us comfortable. There was a minor issue with the internet and Richard not only fixed it immediately, he also brought us beers - totally unnecessary but also very nice of him! We were there at odd times as we were a small crew staying there for a business trip and Richard did everything he could to make sure we had what we needed and more. The house was clean, fully stocked and the bedrooms were spacious and comfortable. We couldn't recommend him, or the place, more, and would stay here again and again.