When we checked into the unit, it wasn’t clean from the previous guest. The towels were still in the dryer with a big patch if hair from the previous guest. Although we never met them I can tell you they were a sandy blond hair person. There were finger prints on the fridge, and spots on the sheets. The unit was beautiful but if you are going to charge a cleaning fee it should be clean each time. We had just did the road from Hana 4am till 7pm and came there ready to sleep. My wife had to re wash all of the sheets, and wipe the place down before we let out daughter and nephew touch anything.