Peter made booking very easy and was prompt with responding to my questions.

The staff at the resort are hit-or-miss; some are very pleasant and accommodating and some are not.

A few thoughts:
* Excellent location in Poipu! A few minutes walk to the beach and to restaurants.
* The lanai is great to catch the morning sun while eating breakfast.
* There is no air conditioning in the unit but the ceiling fans are nice.
* The grounds are maintained constantly (so expect noise from the gardeners on most days).
* As someone else mentioned, you will hear everyone and everything - especially if someone is heavy-footed in the upstairs unit.

I felt the furnishings were a little on their last legs (the sofa cushions seemed sad, the carpet was frayed and stained, etc.) but I would recommend the unit because of the location.