In case it is already clear, Richard runs many properties, and you don't get to actually meet Richard. You get very long emails. The apartment is a bit smaller than the photos make it seem, and the kitchenette only has the microwave and toaster for cooking. But the place ventilates well, and the location is just a block off the beach. I must admit the cleaning fee feels exorbitant given you're asked to wash and put away dishes.