What a great place to sit back, relax and enjoy that wonderful view! It was exactly as advertised so we were not disappointed. Angie was very quick and responsive, we did have issues with the Wifi and never got that sorted out but there is free wifi in the lobby. The view from that balcony is just wonderful, you get a birds eye view of the fireworks on a Friday night and the Luau next door. Kitchen was well equipped, there was even a boogie board which my little boy enjoyed. Plenty of shops close by and great to have Activities desk downstairs for any day trips. It was a great 5 days, would highly recommend heading to the top floor to eat at Sarentos, esp for Happy Hour, was so good we are there twice!