Kathryn was great to communicate with and book through. She was always quick to reply (before booking and during our stay). We loved the location, kitchen, bathroom/bedroom setup, cleanliness, decor, beach gear... mostly everything but the beds. The mattresses are extremely soft and lack support (we would constantly be sinking towards the middle). We rented this condo as two couples and one couple opted to sleep on the pull-out couch over the bed. Another individual used the couch cushions from the bed on the floor, making a single bed. We hope that the mattresses get replaced as it is the only reason we wouldn't return.