Crystal and team were the host for both of our stays during our very special family vacation to Oahu and Kauai. Clearly a booking management trusted by many complexes on the islands. We had a much longer stay in our Waikiki spot (9 days). The location was very convenient to do all the tourist things within walking distance. The pool and bbq area was what really set this stay apart from other options in the area for the price point. Let’s face it, Waikiki is a loud city and most options under $200 a night are all just shoe box rooms in the high rises… having an ambient and tranquil pool area with friendly staff made all the difference. We have already recommended this to friends and family who are planning trips to Waikiki. Feedback: the unit could really use a broom and dustpan and some extra garbage bags. We had a long stay and it was impossible to not bring sand/dirt in with us… no biggie if only a day or 2 but after a few days we were battling keeping our space clean. Dirty feet, Sand in the beds… We would of happily swept at the end of each day. I am sure this makes it harder on your cleaners as well. Also, with a small child, it was necessary to have locking slider doors. The 5 story balcony had spacing wide enough for a small child to fit through and no way to lock the doors. We ended up just blocking the sliding doors with furniture. We hope to stay again while visiting friends in the area and would likely check on these things while booking. Crystal and the whole staff at the Bamboo, Thank you for being a part of a family trip with memories to last a lifetime.