It's not a typical Air B&B. It's a vacation property complex with a couple hundred units. You're dealing with fee/rules a property management company, not the owner.
The unit was advertised as two beds. Not accurate - there's one bed and a pull out sofa. Traveling with a friend and neither of us were open to sleeping on a sofa for nearly $400 per night (total costs after resort fees and cleaning fees spiked the price versus advertised price). When we complained about the bed situation, the resort office staff was inflexible saying that the ad was accurate and that a sofa is indeed a bed.
She redirected me to reservations to upgrade to a bigger room at a higher rate. Far from the spirit of Aloha, it took an unfortunate argument to get us to another place on the property with two beds. The manager was ultimately helpful.
I will say that the unit looked as new/fresh/stylish as advertised. Great location. Property is nice. I wish the unit we booked actually had included the second bed, because the unit we were switched to (unit 241) wasn't nearly as nice. Badly stained shower floors in both showers, chipped/broken peeling doors and bedding that needs replacing. Good location but for the money, not at all worth it. Sheraton on the same property is all-inclusive with a pool on property (versus a 10 minute walk for Plantation) and includes room cleaning - all at about the same price as we ended up paying here.