Brandon was very responsive and helpful in our reservation process. He was proactive to arrange additional amenities, making traveling with children easier. I appreciate his responsiveness and thoughtfulness. The resort itself is 5+. Every facilities on the resort is convenient to access. It's walking distanced to Disney resort, but we didn't even bother to go over there because Mariott resort itself is so much better. Perfect beach, best pools, good food and right amount of people even on a busy season.