gorgeous placed that was newly renovated and lovingly decorated. good location and free parking. communication was quick and responsive. we were only put off by one thing - the AC was not working as soon as we checked in so we reached out to have it looked at. after a lot of back and forth, the host ended the conversation with saying "that's weird, it should just turn on"
this was very awkward for me since I didn't know what they meant by saying that.
and it wasn't until after I said "it's not working unfortunately" that they finally said they'd come by to look at it. they did stop by to look at it but it couldn't be fixed until the next day. they said they would come back in the morning to replace the whole unit. they came back at 8am but I was in the shower then so they said they would come back later in the day to replace it while we were out of the room. they did not come back at all to replace it. I'm not sure why this was not carried out as communicated. there was also no communication to let us know they would not be replacing it. I guess they assumed that we had the AC bathroom so we'd be ok? I just wish this was communicated clearly to us because we still were expecting the unit to be replaced.
all in all, it's a good deal and good location and responsive hosts but the AC fiasco left me feeling uncomfortable and very awkward.