The good:
1) The home
The home was top notch. Clean, modern, excellent climate control, well kept, modern appliances. The kitchen was well equipped with plenty of like-new cookware and utensils. It had plenty of dishes for our group of families. Comfortable furniture and beds, quiet (except for a few roosters which didn't bother us). The kids room was *amazing* with it's own play space with tons of toys - a play kitchen with play food, legos, dress up clothes, books, and little windows so they could play restaurant. The bathroom also had a kids stool and a mat to kneel on when giving kids a bath. The grounds were stunning, and sitting out on the deck watching the sunset, the frequent rainbows, or just relaxing was amazing.
2) The location
Great location convenient to Poipu beaches and restaurants - but still delightfully quiet. There is very little nightlife in the area, but that suited us just fine and was what we wanted. Super convenient to scuba shops and the harbor that the scuba operators leave from.
The less good:
1) Check in - On checking in we got an access code, but to use the lock we had to enter # before the code. Not knowing that, we didn't know why the code didn't work. I called the 24/7 hotline listed in the communication, and was told that since the office was open I had to call the office. I called the office three times and got no answer. I called the 24/7 line back again and they told me about the # symbol. This was pretty frustrating when we were trying to get settled with three cranky kids.
2) Parking - We had two cars, and I didn't think that was unusual if you rent a 4 bedroom unit. We didn't get info on garage access, so we parked one car in the labelled spot, and one in front of the garage. 3 days in, I got a text telling me we had to move the car into the garage. I asked for the code, was given it, and saw that the garage was full of gear that would have been great to use, and we had already paid to rent from a store. A few hours later, I got a call saying that we had to move the car and that we couldn't use the garage as per the homeowner. I'm still not sure if we *must* use the garage or if we *may not* use the garage.