The Wailuku House was a great home base for my husband, toddler, mother in law and I as we worked remotely and enjoyed Hilo. The neighborhood is quiet and so friendly. My mother in law and son took walks every day up to see the Boiling Pots, and even got to know some neighbors. The house was set up fairly well to allow my husband and I to work remotely. One bedroom has a long desk with two chairs, so we made the one the "office" and both worked there. The internet was fast and stable.
The house offered plenty of room for all of us to relax and sleep comfortably, and also has some beautiful woodwork details. It is an older house, and needs some cosmetic repair, but we found it to be very homey. The kitchen was well-stocked with equipment for cooking. There were plenty of towels and even some beach towels we could use for trips to the beach.
We saw some reviews from guests who encountered bugs, but we did not have any trouble with that. We did occasionally see a gecko inside, but that was all.
On the negative side, the house could use a deep clean. Most of the obvious areas were very clean, but areas like under the bed or inside drawers were dusty and a bit grimy. It wasn't enough to bother us, but might bother someone who expects a hotel level of cleanliness.
The yard was beautifully maintained with lots of tropical plants, and my son loved running and exploring in the backyard. If we return to Hilo, we would definitely look into staying here again.