The room and everything was as described. Richard was very helpful in answering all my questions promptly and was very accommodating. If I needed anything, Richard or someone on staff was always available during normal office hours. Only thing that may be difficult is that most units have up to five rooms sharing just one bathroon; but this was relayed from the start and it wasn't too much of a problem for me. Other than that, no complaints. I would definitely reach out to Richard again if I needed a place in honolulu.