There should be a rating "EXCEPTIONAL" for places way above 5 stars, as this one is. Mary and Glenn have created "home away from home" for a tired traveler. Not only that the place is sparkling clean, having a comfort level of the highest rated hotels, king-size bed I only wish I had at home, kitchenette with everything you need even if you decide to move-in full time, bathroom with everything "in case you forgot" and much, much more. Touches like cold water and juices in the fridge, as well as your coffee cream and butter, Keurig coffee maker with the best coffees to choose from, fresh Kona coffee with the grinder for the freshest flavour, chocolate candies for the sweet tooth attack, varieties of teas to choose from, honey and any other sweetener to choose from for the picky ones are there, as well as the assortment of DVDs, books, cards, maps, beach towel, instructions for the places to see and things to taste and then there are your kindest of the kind hosts and their puppies they saved from the pond. Words escape me to describe how they made us feel and how happy we were to find their place on the last night of our long stay in Hawaii when all you need is a good rest for the night of travel ahead. Our hosts were wonderful enough and let us stay till 6pm which was something we didn't even dream of getting as our flight was the late one. Their cutest dogs are there to welcome you , but will not bug you if you are not a dog person. The greatest regret we have is that we didn't discover this home for the whole week were staying in Hilo on the beginning of our trip. It would have been just the best thing, but we will come back and sure enough we will let everyone know about Glenn and Mary. The location could not be better.. a walk away from the beach, but close enough to downtown Hilo and a breeze to access. Literally minutes drive on away from all the important places to see in Hilo, yet centrally located to all the sites to visit on the north side of the east coast as well as those south of Hilo and the Volcano National Park. If you are planning on staying and exploring the incredible beauty of the east side of Big Island, feel lucky if you are reading this and finding your dates available on Glenn and Mary's calendar. I can't recommend these hosts and their home enough. Thank you again for your exceptional kindness and the home you opened to complete strangers with your whole heart!