Cece provided detailed instructions on how to check in however did not mention any fees the unit charges if you were to damage the unit and not obliged to rules. these fees should be disclosed on listing not 2 days prior to check in & you sign a waiver with the hotel which has an extensive list of fees if you were to break any of the rules. I also had an inquiry regarding a lost item and I messaged the host, however no response. The location is great / walker’s paradise & a lot of restaurants and shops. This place does attract mini bugs so bring some bug spray. Overall not a bad place to stay in Kona.