We had an issue with the lock and key James was attending a meeting near the spot where the key box was located and was able to help. The place comes with parking which is a plus especially in the area. The bathroom shower head is in an awkward position if you are tall. Since it is a high rise the wind pushes up against the portable window unit which makes noise so if you are a light sleeper bring earplugs. It is close to walking distant to restaurants, the marina and also the mall. The elevator is really slow. The place is tight for two adults not much room to move around. James replies fast if there are any questions or concerns.