This is a tricky spot to review. There is a lot we loved about this place: the location is ideal for visiting Volcanoes National Park; the beds were really comfy; the water was good and hot; the place was clean and very spacious; the kitchen had all we needed; and Anna (the on-site manager who lives downstairs) was just lovely. Overall, we had a great stay. At the same time, the place could really use a maintenance walk-through to sort things out a bit. We experienced quite a few little hiccups. A window lever sheered off in my hand when I (gently) twisted it, the shower head didn't want to stay in place, the only outlet in my bathroom didn't work, and the drain pipe at the kitchen sink came apart and led to a pretty wet kitchen floor on night one. The little issues were very manageable and sort of funny, but the place could use a little TLC. On the whole, though, it was a positive experience - a convenient and comfortable base camp for exploring the park