Our stay here was great! I really have nothing to complain about. The check-in went smoothly (they provide very detailed instructions). The room itself is very clean and had everything we needed. I love how they provided lots of towels, beach equipment (fold-up chairs, towels, snorkeling masks, etc.), soaps for showering, dish ware (came in handy for leftovers), and even an umbrella that came in handy for rainy days! I thought the location was convenient too - kind of in between Waikiki and Ala Moana so walking to either side was doable. Our hosts were easy to communicate with and were available if we needed anything (but everything went well; didn’t need to ask for anything!). The only tip I would add - if you plan on using the gym downstairs, there is a $5 fee for a separate key card but it lasts for your entire stay so it’s not bad at all! Would definitely stay here again when we come back to Hawaii!!