Hello, I would like to leave my feedback so it can help someone.
We wrote that we would arrive at 10:30 pm, we arrived and it took us half an hour to find the lockbox and after we found it, it turned out to be empty, it was already midnight and we tried to contact the host, but he did not answer and never answered and we approached the management of the residential complex and they said that it was the right lockbox, it was just empty for some reason, I asked for help, they asked the name of the host and called someone, they said that the key would be brought in 10 minutes, an hour later some woman who was not in the mood finally brought the key for us.
When we went to our room we noticed someone’s underpants in the bathroom and it was not completely clean and also there was not a single bottle of water, considering that we arrived immediately after the plane and the store was closed, it was unpleasant.
I do not advise you to go to this place, because it was no key there and we got to the room only in the middle of the night, the host never answered, the room was not cleaned as it should be and it is slightly different from the photo.
Airnb understood us and cancelled the reservation, thank them very much for that.