We were told 90 minutes from our check in time that our unit was not ready and we were never told when it would be but the owner had no problem asking us what time we were going to be leaving and checking out at the same time. We were never told when the unit was ready and had to check every hour at the Conso as we did not get updates. Also the Internet did not work and we told him immediately and did not get a response back for almost 20 hours. The actual room and condo is great and the bed is amazing and huge, the location is great as well. Another issue is this is a very big condo building elevators are very slow and packed, and the pool area tends to have way too many people that are acting wild. There were times where it felt not safe or smart to have children under 10 at the pool because of all the other rowdy people at the pool. There’s no security or check in so it’s very easy and what it seem like that people would come up through the elevators and just go to the pool to use it almost as it is a public pool.