This place is exactly as described and pictured. The room and shared bathroom were spotless and well-organized. The host included helpful signs around the space to explain how things work, etc. I met Chandy briefly and she was helpful and kind. She was incredibly responsive to a very minor issue I messaged her about - she came to help literally within minutes. We only stayed one night to catch an early flight; this stay was very convenient to get to the airport (max 5 mins). Since all we really needed was a bed, it was nice to have such a comfortable sleep - soft and supportive mattress, lots of pillows, fans and an AC unit (which is rare for Hawaii). We would absolutely stay again for an early departure or late arrival to the Big Island.