We enjoyed this lovely, spacious condo, it's amenities, and the patio to eat our breakfast on, and from which we even had a view of the ocean. The pools were nice and the grounds beautiful. The service provided by the resort when we needed something in the condo was perfect. We absolutely loved Joy, the person in charge of activities who led us in a craft activity decorating canvas bags and a nature/history walk around the campus. She apparently can do anything, including dancing hula, singing beautifully, and making anything including leis for us which were the most beautiful at the luau we attended. The two problems we had were not the fault of our hosts, but of the resort. The person who checked us in was unaccommodating and unpleasant. Finally other staff stepped in and helped find us a unit that was beautifully located within the resort. Second, the "concierge" services are purely for the purpose of persuading customers to go to the presentation for selling timeshares. We were accosted no less than 5 times during our week there--3 times when we asked them for some kind of service and twice on the phone. We learned to not ask them for anything such as advice on activities or restaurants, because their only interest was in selling us something. I want to emphasize that this was NOT the fault of our host, Jaynne, whose communication with us was always timely, helpful, and clear.