Joanne was extremely responsive and always happy to provide us with the information we needed. Her apartment was very clean and spacious enough for the two of us to use as our home base (and dare I say it our escape from the sun). The facilities at the apartment were great !! We had cheap shared laundry facilities, gym facilities, pool facilities and there is even a small general store within the apartment block which is super convenient !! The location of this property is second to none - close to main shopping strip on Kalakua Ave, close to Waikiki beach and a short trolley trip (or 25-30 minute walk) to main shopping mall at Ala Moana. What more could you want?? Thanks for everything Joanne !!