My husband and I had a great week staying at Bob and Karen’s - felt welcomed and right at home from the beginning (especially with being greeted by Tucker and Cooper every time we came ‘home’). Bob was very helpful and easy to communicate with - had clear instructions for everything involving our stay, provided maps of the area and lots of recommendations, and made sure we had everything we needed for a comfortable stay and a great week visiting the big island. The location is perfect too- I was coming for a conference at the Fairmont Orchid and it was only a few minute drive away! The beaches nearby are the most beautiful too- and the private beach access was a huge plus! We would definitely recommend and hope to be able to come back!