Vacasa’s 24/7 support and response is non-existent. I called 3 different times on 3 different days prior to my stay regarding some questions. A few days before my check I received a message, but the response was a general one and did not address my questions. It was too late anyways as I was already in Maui. Just to note, although the amenities list washer and dryer, we found out it was for a coin operated one outside the unit. Very misleading as I have stayed in multiple Airbnb’s, and when it lost this as an amenity, it is in the unit or they provide add’l details.