I usually never write reviews but this was horrible. Day of check in there was no communication on where to go or who to talk to or even what time
we could check in. We waited 2 hours that morning for a response and nothing. Decided to just try and get a refund and stay somewhere since we are on vacation and this was clearly a red flag. So I contacted airbnb and they contacted the host about me wanting a refund and instantly she responded. Shouldn't have to go through so much trouble to simply check in. So whatever we check in and it's like 11am at this point but we couldn't check in until 3pm. So we took our luggage everywhere with us. We check in at about 7pm and then leave for dinner and we end up coming back pretty late. Like 1am and the key code lock wouldn't open so we couldn't get into the airbnb. We tried calling brittney but of course its 1am so no answer. We go to the parking booth and talk to the attendant there. (Which is also where we checked in) And they had to call the maintenance guy who then had to call someone else. We eventually got in after about 2 hours and after that I wanted to just check out and go else where. So after talking to like 6 people on the airbnb line no one could help me because Brittney just keep declining my request for a early check out. Just overall the worst experience ever. Super unprofessional. DO NOT STAY HERE.