Ayumi and Robb were responsive and quick with all communication - we were always in the know. The listing description was accurate - the neighborhood was quiet and calm and close to Waikiki, beaches, a trail and a small shopping center with a 24 hour Longs, Safeway and even a Costco was nearby. Ayumi and Robb definitely made us feel at home! There was a welcome tray with snacks, drinks in the fridge, instructions and directions listed and placed visibly on the kitchen island. I forgot to bring an iPhone charger for my husband... I asked Ayumi and Robb to borrow one and they were so nice, they did (thank you)! The place was clean and cozy - we would not think twice about staying there again. Lots of towels for two people. They provided enough shampoo, conditioner, body wash and toilet paper for our stay (stated that it would be enough for a couple of days - perfect for us). It was our home for the 5 days were were on Oahu - we actually said to each other, "We can't wait to get back home!" after a long day. Glad for the free Wi-Fi. When we got in, the fans were on and the windows were open so that the place was nice and breezy inside and was such a relief after we arrived at noon (very humid and hot). They had a hair dryer, iron and small ironing table available - so awesome. There's also AC but we never used it (tried to be green). The kitchen is well equipped, too, with anything you'd need if you wanted to cook. The pictures are great but don't do the place justice - it's even better in person! My husband and I had a wonderful time while staying there. We will be sure to pass on their info to our family and friends!