Yukie has a beautiful house, but I was a bit skeptical when booking because it does list "quiet hours" from 9pm-7am and for the most part we tried our best. I took my daughter and her friends as a senior trip to Hawaii and for the most part, had to remind them several times to be quiet. I can say that it is very challenging for 10 teenagers who are just talking and laughing in a normal tone to keep telling them to be quiet. I got several texts from Yukie to ask the kids to be quiet (granted she lives downstairs) and their loud voices woke her and her family up. She also asked me to ask them to "walk nicely." It is very hard to "walk nicely" when the floors upstairs are hardwood floors. Of course, I wanted to be respectful so would ask them to lower their voices and to try to "walk quietly."
Yukie also texted me a couple of time to remind me to shut off the AC when not in use. One night one of the kids stayed in because he was not feeling good and she texted me if anyone was home because the AC was still on. I told her, yes, one of the boys were home. Another time we left for a few minutes to grab dinner and one of the boys forgot to turn off the AC and she texted me and asked if she can come upstairs to turn it off. I told her no, I was not comfortable with her going into the house because the kids had valuable things and did not want to deal with a situation if anything went missing.
Heads up that you are given exactly one face towel, one bath towel, one hand towel and one beach towel per person. Since we went to the beach almost every day I had to do laundry (which is free) but the issue is you have to have your laundry done by 8pm. We wouldn't even return to the house until after 11pm on most nights so I would have to get up early enough to wash the towels before we could head out and start our day.
I was recently contacted by Airbnb about Yukie accusing me of having more than the reserved 11 guests at the house. We were in town for a basketball tournament so my daughter's friends from the other teams came by the house during the day and at night to join us for dinner. I did not know that I had to notify her of guests that came to the house. There are cameras posted outside the house so I am assuming she is watching the video from the cameras so she knows when you are in and out of the house and how many people are at the house at any given time (so just be aware). We did have several people at the house more than the allocated 11 but they did not sleepover.
I also got a complaint from Airbnb that Yukie reported damages to the house which I already pre-informed her. The beds in at least 3 of the rooms that I'm aware of have un- sturdy boards under the bed. The wooden boards came loose and we tried to put them back but it kept falling off the bed frame. I notified her of one of the beds (the room I was staying in) and she said she would have her repairman come fix it. I later learned from the kids that they had the same issue with their beds. If I could upload a photo I would, but there is no way we could have damaged the beds in the short amount of time we stayed.
I would totally recommend this place if you are a quiet family that sleeps early on vacation and can "walk nicely." Otherwise, I'm not sure how quiet you can be at 9:00pm if you are on vacation and have 11 or more people in the house. The house is located in a great neighborhood less than 5-10mins from Waikiki beach and lots of great restaurant locations. It's so unfortunate that I have to leave this review but I was so shocked that she reported me to Airbnb accusing me of more people at the house then reserved and that we damaged her beds.