This unit is in a great location, very close to popular Kona shopping centers and beaches. Beautiful patio area overlooking the pool - which we loved having so close, as it is a large complex. Also really appreciated the inclusion of beach supplies like a cooler and boogie boards!
Mai was very communicative - we let her know about a few issues as they came up, and she responded very quickly. In one instance we let her know that a light outside the unit had burned out, and she got the building management to fix it right away!
The only downsides were that the complex was a little run down - things like an absence of exterior lights upon entering and exiting, lack of heat in the complex Jacuzzi, and mosquitoes everywhere (but that's Hawaii). We also had an issue with the level of cleanliness in the unit - there was a bit of a mildew-y smell, as well as some scary mold when we opened the washer. But we did let Mai know and she assured us she would communicate with her cleaner about it.
All in all a good option for the location, certainly cheaper than the nearby hotels with more space and with a kitchen, which is always handy.