Positives: the location is great. It’s in a quiet and beautiful golf villa that is only a 20 minute drive to Lahaina. The place was nice and cozy, overlooking the ocean.
Negatives: My major issue with this place is that the cleaning fee was $370 for a 12 day stay and no one ever came to clean the place during the whole time we were there. At the end of the trip, I asked the property management company why the costs were so high, and they told me because inside that “cleaning” fee is a non-refundable deposit in case of damages. When I told them I had taken good care of the place and that there were zero damages and that no one had mentioned this fee before, they said it didn’t matter and that was simply how they operated. It seems deceptive to hide such a fee, especially since I made the effort to be a good, respectful guest. When I brought this up, they told me they would send a follow up email and then hung up. I have yet to get any email almost a week later.
Otherwise, one of the two showers had little to no water pressure and was unusable and the kitchen sink drains didn’t really work, often getting clogged even if there was nothing clogging it. Those two are fixable though, so I wouldn’t worry about it.
Overall, I enjoyed my time there, I just simply was left with a bitter taste due to the excessive hidden fees and then poor communication once I addressed these issues.