The friendly and available staff and the great location are major highlights. I loved that communication for needs was done through text which was always responded to promptly. The rooms are standard hotel rooms and this is an actual hotel rather than an owner's property so expect many other tourists, families and shared spaces. During our stay, the elevators were being updated which caused a bit of a backup and some longer waits during busy times. The pool area was really lovely but it was rather small and unshaded and generally pretty crowded/loud with families and children. Overall, though, a great place with a friendly staff!