Pam was wonderful and very welcoming. She was in contact with us before we arrived to make sure we had the correct information and was at the property when we arrived with a glass of organic lemonade! The property was just as described and very spacious for us. The views were great and seeing the stars at night was spectacular. We were close to the activities we wanted to do - see a sunset on top of Haleakala, snorkeling, etc - but not in the center of the city.