My husband and I started our honeymoon on the Big Island at the treehouse. The treehouse is very unique and nice overall. Our first night we got in late and went right to bed. We both enjoyed listening to the tree frogs while falling asleep. Then on our first morning we enjoyed eating breakfast on the small deck before enjoying time on the Big Island for the day. The next day we were gone for the day and came back to a bee issue. The staff at the treehouse was very nice over the course of the next 2 days to help alleviate these issues. For us, it was not a traditional stay at the house due to the bee infestation but besides this it was a unique stay. We unfortunately only were there 3 nights and 2 of the nights we had trouble with bees. The staff did reach out to help make things right and from the maintenance to the housekeeping and high ups everyone was very understanding and tried to be helpful in this situation.
Overall great customer service.