Perfect location, affordable price, quiet neighborhood, beachfront, close amenities. (Please Read!) Poor response to leaking ceiling that happened second night in. Called the 800 24/7 number great customer service on the phone but only to be put off to a local operations guy named Derek who never came out to fix the leaking/falling ceiling, in turn I was told by Derek that it was my job to go find the source of the leak and to inspect the upstairs neighbors house to find and resolve the leak myself which clearly is not the tenants responsibility. I was told that I would be accommodated for this issue possibly moved into a new unit but none of that ever happened and I never received any further calls or visits from operation staff. Once I informed the upstairs neighbors of the water leak they shut off the water but the ceiling was still falling the entire rest of the stay. I missed my little brother’s birthday dinner reservations due to this issue and was never acknowledged or accommodated only told to leave my door unlocked and opened for staff to come take a look with my cell number on a sticky note but for obvious reasons I didn’t want to leave my house opened and unlocked with no safe in the unit to lock up valuables. I waited all night for no one to show up the entire stay and no more communication from operations.