We really enjoyed Marissa's place at Waikkaloa Beach dr...it was drivable distance to airport,Kona and very accessible to beaches and a few shops.The place is clean ,lots of bed sheets,towels we can use. The furniture and bed was not the most comfortable but good for a stay.
Everytime I tried to contact Marissa I got an automated message saying she will be right back, but sometimes I had to keep texting her.Also my flight was at 10 45 pm from Kona, I asked her if I can have a late checkout for a extra fee before I left my home.This was very important since we were traveling for the first time with a 7 month old baby. She said it's ok as long as we start bed linen laundry...When we reached Kona we asked her again to confirm ,but she said she will check with cleaner and never replied even though I called,texted and left a message.. We had to check out at 10 am and it was a very rainy day and definitely not a great experience to wait in rain 3.5 hrs early in airport (not even a chair to sit in waiting area)...Airport will not let passengers in earlier than 3 hrs as it is also a very small space
She mentioned about having a parking pass in one of her automated replies,but we couldn't find it,when we asked about it she said we can use a roofed garage with a code. She also wanted us to put a load of laundry in to avoid cleaning fee which is already paid when making a booking..
One of the main reasons we choose airbnb over hotels is to meet local people,get to know them,local food and activities...Marissa got a binder at her place with some info but seems like she like to stay behind the screens and I felt like communication was very shy from her even if it's about information around the area..
All in all we enjoyed staying there, but might not be our choice next time..