Margaret's apartment and her entire "team" were wonderful. The apartment itself is a small, but very comfortable, studio: comfortable king bed, sitting area with sofa, small table and chairs, cable TV, air conditioning, ceiling fans, and full kitchen. The bathroom is small but very functional. It's like staying in a nice, well-decorated Comfort Inn. The location is ideal for exploring every part of Kauai: two blocks from the ocean and the hike-bike trail, in Kapaa on the East side of the island. Despite the omnipresent roosters on Kauai, they never woke us up. Plenty of stores and restaurants are within walking distance in Kapaa.

Margaret was a great hostess: she communicated with us before and during our stay, answering every question we had. The apartment came with extra amenities: beach towels/gear and beach cruiser bikes. Although we never met Margaret, she has an on-site "staff" who made us feel at home. When our flight to Lihue was delayed in LA, Ida, Arnold, and Milan went out of their way to be ready for our arrival. Once it became clear we'd arrive too late to pick up our rental car at the airport, Milan arranged a late-model SUV and left it at the airport for us: we got a great vehicle and skipped the rental line! Ida and Arnold made sure the apartment was open for us when we arrived late at 3 am. They let us sleep in and never disturbed us, but they were always ready to help.

All in all, we highly recommend this rental -- a great value and a wonderful way to spend your vacation.