In one word: it was a disaster.
When we arrived we are realized that there was no hot water in the Master Bathroom. Next morning we called the vacation office and were assured that the problem would be fixed and we need to wait for the maintenance . We called 2 more times. They told us that somebody came and fixed the problem but nobody showed up and it was not fixed. When we called again several times and finally a repairman came and he could not find where the water heater was located. He spent 3 hours in the unit and had to wait for 2 more people to come who informed him that this problem was there for a while. They further explained that the heater was disconnected on purpose long time ago because of some electrical issues . They said that nothing can be done, and they would immediately enter their findings for us to get a discount for the 2 lost days of our vacation and the inconveniences of using one bathroom by two families. We also asked for additional paper towels and some other kitchen supplies that usually come with the unit. We have only 3 coffee cups for 4 people. We did not get anything and had to buy ourselves.
During our stay, in addition to the disconnected electricity to the water heater in the master bathroom (no hot water all our stay), the dishwasher broke and we had to wait for 2 days for the technician (Daniel Ramirez). He came to fix it and he could not and said that the unit is not ready for rent (not ready for occupancy). He promised to write a report about it to Vacasa. The other technician came and claimed to have it fixed, but the dishes were still dirty and we had to wash the dishes by hand.
In addition there was a strong smell of cigarettes all the time in the apartment.
We asked Vacasa to get back a 25% discount for all the inconveniences and wasted time during our stay in the condo, but we got only around 10% back and Vacasa refuse to pay back any more.