Lyle and Vivian were very responsive and great communicators. However, the unit smelled heavily of mold/mildew (I have lived in tropical climates my whole life and this is not normal) as well as cigarette smoke. There were several air purifiers and the smell was pretty bad. There were stains on the comforter and it was very apparent that there had not been a deep clean in a while. High traffic areas had a lot of dirt and grime. Ended up leaving and finding somewhere else to stay shortly after checkin. Lyle and Vivian are very kind - I am sorry this did not work out. Currently resolving issue with Airbnb since we had to pay and stay elsewhere. Sorry!