I did not have a great experience with this rental. I showed up at 5:15pm, two hours after allowed check-in and the condo was still dirty. I messaged Bob through the app, got no response. Attempted to call the number attached to the listing but it was disconnected. After waiting 3+ hours for a response, we were forced to find book another rental since we had a car full of groceries and no where to stay. The only reason I’m giving this two stars is because we were able to get a full refund, thanks to AirBnb. I did not get a response from Tom, the co-owner until the next morning. Offered to give us a discount for the week, but it was too little, too late at that point; however he was very apologetic and understanding.