Wish we could give Molly zero stars. Upon arrival at the front desk, we were told we didn't have a reservation. After showing them the confirmation that proved we had a reservation, they went to the back to contact Molly. They finally got Molly on the phone and she told us she had double booked the room and we would have to stay in a hotel room that night. She had zero remorse. I told the front desk we weren't paying for the hotel room, so they charged it to Molly (thankfully they had an open room at the resort!!). We were forced to check out of the hotel room the next morning, but couldn't check in to Molly's place until 3 pm, leaving us hauling around our luggage with no place to go to. We requested a refund of one nights' stay (obviously, since Molly was paid twice for that night - once from us, and once from the people currently occupying the room) and haven't heard anything back from her, so we had to get Airbnb involved. I found out she has several Airbnb listings at Kauai Beach Resort and found at least four more reviews that said the same exact thing happened to them. Do yourself a favor and don't stay at any of Molly's Airbnb's. The only upside is Kauai Beach Resort is great - so find another room through a different owner or book directly with the resort.