Due to a positive covid test of a member in our travel party, we had to heartbreakingly cancel out trip less than 24 hours before arriving on Hawaii. As upseting as it is to miss a very anticipated vacation, I understand that minimizing the spread of covid is the top priority. Mark was understanding of our situation and offered to honor our reservation for a later timeframe should it work out. All communication and details leading up to the cancellation were top notch and I have no doubt our trip would have been fantastic.