Gabby was very nice and welcoming upon arrival. Its a good place to stay if you're just doing an overnight in hana on the way to complete the loop. But my friend and i had trouble sleeping, not the most comfortable beds, but expected as it's more a hostel. Rooms and bathroom are very clean! Some tiny bugs crawling on our stuff and mosquitos, but again, expected in hana area. Check in is super easy, we arrived late from our drive to hana with no problems. Easy to find, fully stocked kitchen to store food. Most food places close early, so if you're hungry, get to town before 5pm!