At the beginning we were a bit disillusioned - the pictures (on which base we made the reservation) looked more "boutique" style which the real impression not kept. Also the "Hotel" Building itself gives a kind of outdated feeling.
Beside that - the location is perfect. Great view from the balcony and very close to all the attractions in Waikiki. Francisco was always very fast in responding on question and very supportive (when we asked for new towels he replaced them within hours).