This was our first time booking an accommodation using Airbnb and we were glad that we did. Reserving and booking was a smooth process. This was a last minute booking and we got a reply from Elise the same day as well as reservation confirmation. Elise gave us pertinent information regarding our stay days prior to our arrival date such as directions from the airport to the condo, from where to park, where to find the key and other house rules. These were important things for us to know. These helped us have a smooth check-in. We arrived in Maui early and while waiting for our car rental, we messaged our host if we can check in early. Got a reply in just few minutes and we were able to check-in 3 hours earlier than the check-in time. When we arrived at the condo, the designated parking was easy to find. As we opened the door, the place was clean, it was an open space set-up, it was inviting and it looked the same as the photos on Airbnb if not it looked much better. We felt at home right away. It was hot on the day we arrived and although there were ceiling fans and the windows were open, it was still hot. There was a built in AC only in the bedroom but not on the living room. Bruce and Elise made sure that we were comfortable and they went above and beyond to provide and set-up the portable AC in the living room and the best part of it was that it was complimentary. They were just a phone call away and answered our queries. The beddings, linens, mattress and pillows were soft and comfy. The towels were soft and hotel quality. There were also beach towels, beach chairs and umbrella, boogie boards, snorkel gear & cooler provided. We brought the chairs with us when we went to visit the different beaches. The kitchen was fully furnished (pots and pans, cooking utensils, plates, bowls, cups, wine glasses, baking dishes, rice cooker, bread toaster, blender, coffee maker and grinder). There were some condiments and spices too in the cupboard. We cooked some of our meals during our stay. There is also an outside grill. There are also board games provided. The location was central to all areas: beach, restaurants, grocery store, shopping & walking distance to the high-end hotels of Wailea. We walked to the beach almost everyday to watch the sunset. And we were also able to watch the sunset by the club pool.
Overall, our stay was wonderful. It was truly a "home away from home" experience. Bruce and Elise were a super host. We will definitely book this again in a heartbeat when we come back.
To Bruce and Elise: We wanted to extend our gratitude for the beautiful accommodation, hospitality and the comfort you provided for our stay in Maui.
Thank you for making our stay memorable. Aloha and Mahalo! ~ Socrates & Marylene