this unit is professionally managed, and the company is responsive and helpful — i had a minor issue and it was resolved same day.
the place is much more spacious than it appears in the listing — both the master suite and the balcony are huge, and offers peekaboo views of the ocean and absolutely gorgeous sunsets too.
it is furnished and stocked appropriately—there truly is almost everything you could think of needing for your stay.
only criticism is of the beds in the guest room — they are teeny tiny single beds, and the box springs underneath are unbelievably noisy, so we actually had to put the mattresses on the floor in order to allow for a decent nights sleep, which, for the price you pay, isn’t really acceptable imho. they really need to upgrade to two full size beds (there would be room).
the unit is located on the top floor of a very quiet complex with close access to nice beaches and the Saddle Road to cut across to Hilo (although you need to realize it is not quick to drive from one side of the island to the other!)
plenty of room for four people — for a family with two small kids this is a perfect option, but one of two couples may not be so happy with the guest room sleeping option …
all in all, i do recommend :-)