There are two elevators: one that never worked and one that works half the time. Whenever it does work, you need to wait up to 10 mins or more for it to get you. It’s also a very squeaky and shakey ride. When we checked out, they decided to have a fire alarm test at the same time we were told to check out, so the elevators were down and we had to use the stairs (we lived on the 34th floor, had to get to 3rd).