I did not have access to the rental unit at first because the door code was wrong or invalid. The lock failed again 3 days later so I had to borrow clothes and money from family for a day until I got access to the unit again. I booked an 11 day vacation and wasn’t given a parking pass by Kauai Vacation group (unit manager) until the day before I left. Over 10 days, I received multiple written threats that my car was going to be towed at my own expense. Kauai vacation group did nothing for 10 days. I had to borrow a pass from the on sight property manager who had NEVER been called by Kauai Vacation Group about the problem. DO NOT BOOK and DO NOT RESERVE this unit!!