Pam is very responsive to all my questions with detailed answers prior and during the stay. Upon arriving to the house, Pam greeted us warmly and gave us a thorough tour of the house and backyard with detailed instructions for the sleeping situation, a little geography lesson about Maui and it’s neighboring islands, and how to use the pool and hot tub. The house also had such nice finishing touches of fresh picked flowers in the bedrooms. They were fresh and so beautiful and colorful. There were plentiful amount of fresh beach towels and house towels, paper towels, and cleaners throughout the house. The backyard view is stunning! You can see Haleakala, and Lanai from her background! The views from her backyard are totally worth the visit! Highly recommend you to spend sunrise or sunset from her backyard. If you have any problems, make sure to contact Pamela. She is super responsive and will rectify any situation immediately.