Top notch customer service! When it rained on the island, the sent a list of things to do in Maui, when an electric line fell on the highway to the airport, they texted me to let me know (the time it took to get to the airport increased from about 30 minutes to 2.5 hours because of the rerouting of traffic - they literally saved us from missing our flight), when I reached out with a concern about hairs in the shower and other places in the bathroom, they offered to clean again (we politely declined). The location is the best! 1 minute walk to the beach, great restaurants within walking distance, a healthy grocery store within walking distance and a park for kiddos and more restaurants and grocery stores within a short drive. Between the customer service and location, we’d stay here several times over!