Stayed for 4 night in September and had a blast in Kauai.
Pros:
- Unit is clean and very comfortable to stay in as a couple
- Location is great, close to North Shore sites, and in a very nice neighborhood
- Restaurants and stores within 5 minutes drive
Cons:
- Communication: Hosts were hard to reach. Leading up to the stay, and during the stay, we had a few questions-all which went unanswered for days until we sent a follow-up, or after re-sending via text. As Airbnb states for safety reasons, communication should be kept on the app, but we had to move off the app due to unresponsiveness.
Information that was sent to us was helpful, but very clearly copied and pasted. Our check-in info told us we had a laundry machine, when in fact, that was for a different unit than the one we were in. This took away greatly from the "personal touch" aspect of staying at an AirBnb.
- Amenities in the room were a bit lacking. There was a coffee machine, but no coffee grinds or tea.