The location was a perfect home base for us: Kihei had everything we needed, and we loved being across from Charley Young beach. We found the condo clean with a well-stocked kitchen and an in-unit washer/dryer. We also enjoyed having access to the property’s tennis courts and pools. Debbie is clearly a perfectionist when it comes to maintaining her properties, but she sent us repetitive messages, and her check-in instructions were convoluted. Days before we arrived, I reached out to provide her everything she requested from us, including our full names, itinerary, and negative COVID tests. I mentioned to her that I had difficulty uploading my COVID test to the Hawaii portal, but that I had contacted the State of Hawaii for assistance. In her reply, she told us “not to bother coming” if we didn’t have the issue straightened out. As a matter of fact, I solved the problem within an hour, but her response was rather unhelpful and curt. She called and messaged us repeatedly throughout our stay—at one point keeping me on the phone for 10 minutes to discuss an issue with one light fixture—which made us uncomfortable.