Unfortunately, as much as I would like to leave a positive review for Chandler (as she is such a kind person) I'm not able to honestly do so. Our stay was OK, not absolutely awful, but definitely not good.
There were quite a few issues while we were there that were stressful. Things that were broken or not working. The water in the shower stopped running one afternoon when we just got home from a hike and were sweaty and needed a shower. She was prompt with showing up to try to repair it and got someone out to repair it and it was done within a couple of hours, which I absolutely appreciated, but it was aggravating and stressful to have to hang out for a few hours while waiting to take a shower and having workers in and out of the space.
The water dispenser and ice maker apparently quit before we arrived and were supposed to be fixed while we were there, but they were not able to get it fixed. Also, one of the ceiling fans did not work and Chandler was not able to figure it out or get it working.
Pros:
- Chandler has a lovely demeanor.
- The home is spacious and clean.
- It is away from the hustle and bustle of much of Honolulu.
Cons:
- The bed is incredibly uncomfortable. My husband slept on the couch after the first night because it hurt his back so badly. It seems like it needs to be replaced. I know beds are a personal preference, so it may be an OK bed for some, but it was not for either of us. If you have any back or neck issues they will likely be much worse after sleeping on this bed.
- The bathroom was almost out of hand soap so we had to request some after arriving.
- I reached out the day after we arrived to see when her repair person was coming by (as she told us the day before they were coming over) and I didn't hear anything back from her until late that night after we were already in bed. It's stressful to not know if/when someone may be arriving when you are trying to rest, nap, etc.
- The neighbor's dog!!! So loud! One afternoon it barked nearly the entire afternoon.
- All the broken or in disrepair things in the home.
- The price is too much for the level of upkeep that has happened thus far in this home. There is so much potential and overall it is a lovely space, but it just seems that for the price per night that there would have been more attention to detail and upkeep.