Suite 237 at the Shores was very good, but not excellent. For rating reliability reference, my wife and I have been to the Big Island 3 times in the past 3 years. We have stayed at 2 Airbnb's, as well as the Marriott Waikoloa. First, the good - the suite is as advertised, it was clean, well appointed and large enough. The location is great, with the best parts of Waikoloa accessible by walking. The manager was very responsive and accommodating throughout our stay. Next - the areas for improvement - the suite overlooks two parking areas, so car noise and people noise are evident. There is no working A/C, which is not a big deal, as there are MANY windows to allow for airflow, but with the car noise, and vertical blinds throughout the unit, which make a persistent clattering when a breeze hits them, these two small things add together to "very good". I think this is a great place for people who do not plan on staying in the unit much, but want a nice place to come back to at day's end.