The hosts went above and beyond to make sure we are comfortable. While we had an awkward situation with the property manager moving( as they lived on property as described in the listing) and a dispute between the hosts and the property manager that required some police involvement, yet the host made sure in every step that our comfort was their priority. One thing that was mention in other reviews is the unit in which the property manager lives. It isn't a tucked room not visible it is literally in front of the pool. This means if someone is in that unit they are directly looking at the house and the pool and can see everything that is happening in the house. I would suggest that they find a better setup. Another thing, we brought to the host attention that the bed covers were not clean and they immediately sent the cleaning company. It was not a pleasant experience since they were trying to convince us that it is the age of these covers that is making them look unclean. Finally they replaced the covers