I will first like to mention that the review is for another apartment at the same address from the one we booked. Betty had to move us due to some issues she was having at the apartment with this original booking. It was still the same address and same type of accommodation so we did not have any problems with the change. The apartment has everything like new. It was very clean. It is also very conveniently located to all major Honolulu attractions and downtown. Betty was very responsive. We needed some cups and she got them delivered in reasonable time. A major plus for this apartment is AC in all rooms which was difficult to find in lots of places in Hawaii. Depending on your requirements the kitchen stuff (utensils, pots & pans) maybe adequate or a little sparse.