When we checked in I messaged the staff about the room cleaning not being done well. There was a large amount of dust on the fans, toothpaste and hair found in the shower. The mug had stains on it, and overall it felt cramped and dirty. I messaged the staff to gain some help on the matter with pictures for evidence, but never received any follow up. I am overall disappointed because 3 nights for the Airbnb room cost more than 6 nights reserving through the hotel and there was no room service as well as the room state when we arrived was not ideal.