Mandy was a great host, and communication was excellent. We asked her if we could drop off our luggage early, and she had no problem with it. Later, I learned that only 1 elevator key card worked, and I let her know and she was very thankful and willing to help. We stayed at Mandy's place with our 3 kids. There was plenty of space for all of us to relax and eat. We really appreciate that this unit has a full kitchen so that we can cook some meals and keep cold gallons of water in the fridge. The AC is COLD which was great after being out in the HOT city. The lanai is really nice also, and since we are up high, it was nice and breezy.
Location: a 3 min walk to Kuhio beach, which was perfect for the kids. There is a Starbucks and other quick eats locations nearby. Easily driveable (or city bus) to the mall and Target for groceries.
Parking: structure with MANY parking spots. Parking is tight, but that's how all structures are in Waikiki. Free in/out parking with the permit provided.
NOTE: you need an elevator card to get into them, so this was a little difficult for us because we arrived into the garage with a rental car with all our luggage only to find out that we didn't have access to the elevators (from the parking garage) until we obtained our access cards from the room. One option is to have someone in the group go to the main lobby then upstairs to get everything and meet you in the lot OR wait for someone to open the door for you (this is what we did). This was a slight inconvenience.
Room: The king bed in the room is nice and firm. There were PLENTY of pillows for our family of 5. There is a double bed in the living room that was perfect for one of our kids and the other 2 shared the sofa bed. Note: the bedroom does not have blackout shades and the sun is sooo bright. You can hear a lot of street noise by the bedroom (sirens, cars etc). Additionally, the front door to the room only consists of 1 doorknob lock. No deadbolt, no door guard. We would have felt safer if those were in place.
Bathroom: We originally booked the room for 5, but only 4 towels were provided for us. Thankfully, we got towels from our previous hotel so we were fine. There is no shampoo/conditioner or body wash provided (we did leave ours for another guest to use in case you arrive and need a hot shower as we did).
Kitchen: Well stocked with essentials to cook anything your tummy desires. Coffee maker, toaster, microwave and stove/oven. We did find some dirty utensils when we checked in so maybe the cleaners have to check those before they're done with the cleaning process. We left some Maruchan and boxed macaroni for other tired travellers looking for a quick snack.
Would definitely stay here again.