I had a wonderful experience staying here, especially since I unexpectedly booked it so last minute. It is in a great location in Waikiki like 2 blocks from the beach, the room was as expected, but it was really the outstanding service that I was impressed by. Paula who so gracious in being accommodating with me during check in, I told her I was running late because everything took so long at the airport and I had an appointment I had to get to across town at a certain time and was in a hurry. She was kind enough to help me by coming outside to meet me with the key instead of making me park and coming inside to check in and was so understanding, which saved me so much more time and hassle and was still able to make it to my appointment on time. I would definitely stay here again if I was looking for a place to stay in Waikiki.