I have included a longer version with more details about what happened but the short version is that we did not have a good experience. When we arrived, our room was not clean and the company was unable to send housekeeping out in a timely manner so we canceled and found somewhere else to stay and received a full refund.
The room itself seemed like it would have been nice had it been clean. The location is great too as it's right on the beach and the pool area seemed well maintained. One thing not mentioned in the ad was that the patio is only accessible by going out the front door and walking around the building. The AC is vented through the patio door which meant it could not be opened.

Long version:
My husband and I had this condo booked for 6 nights. Check-in was scheduled for 4 pm, however, our flight arrived at noon so I asked if early check-in would be possible. We were told housekeeping needed until 4 to clean so we got lunch and drove around to kill time. We arrived at the condo at 4:30 pm and the room had not been cleaned at all. Beds were unmade, dish rags on bed, towels on the floor. I called the Vacasa service number and was told that housekeeping would be contacted and should be there in about an hour. An hour or so later no housekeeping had not arrived so I called back. This time I was told that housekeeping was not reachable at the time and that they would come the next morning. I explained that we could not stay in the room as is and asked what we should do. The customer service rep said she would work with a team lead to find another unit for the night and would call me back. Another hour later and I had not gotten a call back. At this point, it was getting later into the evening so we booked a different hotel so we had somewhere to sleep. I called back to tell Vacasa that we had booked another room for the night and asked when housekeeping would be able to clean the room the next day. They said they would call with an update.
In the morning I call to ask for an update and was told there was currently no estimate on what time housekeeping would be there to clean the room. The customer service representative contacted his supervisor who tried to reach the local area manager. I was told that once the supervisor got ahold of the local area manager that he would call me back. About 30 minutes later the supervisor calls to tell me they still haven’t been able to reach the local are manager but that they would get back to me when they did.
We decided to book another hotel for the rest of the week, as we were not confident that the issue would be resolved any time soon. I asked Vacasa to refund the entire week, which they processed very quickly. All of the customer service representatives we spoke to were friendly and were trying their best to help find a solution. It seemed like the main issue was a disconnect between the main helpline and the local management. We have always had a great experience with Airbnbs however this is the first time we’ve used one managed by a large company.