The only positive about this condo is the location. Every other aspect of our stay was awful, in fact the worst AirBnB experience we have EVER had. Absolutely would never come back, and would NEVER recommend Evolve Vacation Rental to anyone. First of all, my initial inquiries were ignored and we were never provided with the codes necessary to access the facility. We were unable to get into the security gate and no one responded to us when we reached out. We had to follow someone else inside only to find that our condo was nowhere near ready. This was at 4pm when our agreement clearly stated check in was at 3pm. We ended up being unable to get into our condo until 5pm. The person cleaning seemed panicked to see us there and frankly was not particularly helpful or friendly. I finally managed to get a hold of someone who provided us with the code to the door and a code to the security gate (Although the security gate code was incorrect and did not work. If the gentleman coming in behind us hadn't given us his code to use we would have once again been locked out of the condo complex we paid for). Later the cleaning person informed us that she was told there was no one checking in that day therefore her company sent her to clean other places before ours. In fact everyone I spoke to (and I had to call and text 3 separate people in order to even get through to anyone) were under the impression that check in time is at 4pm not 3pm as outlined in our agreement. At 5pm when we were finally granted access to our condo, it was dirty. The dishes were dirty. Filthy in fact with food on them and we had to re wash all kitchen items and also wipe and clean the kitchen surfaces as well as parts of the bathrooms before beginning to feel that they were even remotely usable. Communication with Evolve and their representatives continued to be painful and unhelpful for the duration of our stay. Allegedly we are receiving a $100 credit? We have yet to see this money. I asked about the code for the Mauna Lani resort and was erroneously told that I had "everything I needed" to access the facility. Once again no one was responsive or helpful in addressing our questions or giving support to make sure things that were promised actually happened. The amenities were so sparse as to be insulting. There was virtually no soap provided (which was particularly needed given the dirty conditions) the kitchen amenities were sparse and of poor quality. We were asked to start laundry before our checkout, but no detergent was provided. We were asked to take out the trash but given no liners to use. The beach chairs, cooler and umbrellas were useful. However, the garage door did not work. The fan in the Master suite was broken. We had no washcloths or dish cloths. The patio chairs had questionable stains all over them and felt extremely flimsy. One of the buttonson on the BBQ fell off randomly. The sliding glass door was sticky and definitely in need of cleaning and oiling or repair. It did not roll properly. The bathroom blinds were broken and the vent in the Master bath was hanging down and only held up by one screw. I absolutely do not recommend this condo.