Check in was very easy, the apartment was very clean, and we were very close to so much to do. Our stay was great. There is a tree outside the balcony all the birds come to at sunset, and they can be loud, but it's not that bad, and you get used to it after a day or two. There were lots of towels and beach accessories. The wifi was fast and there were lots of outlets. If I come to the big island again we still be staying here.