This was the second trip to Hawaii for my wife and I so I wanted to try an Airbnb instead of the traditional hotel. I was aware of the area I choose and the host had a great looking spot so I figured I'd give them a chance. Communication between us was A1. They responded very fast and provided all information I needed prior to the trip. They met us down in the lobby when we arrived and even helped take the bags up. They gave us the walk through, what was provided in the room (coffee maker, microwave, fridge, various lotions, sunscreens, beach towels, chairs, boogie boards, you name it). We didn't had a need for anything. Also, tons of cable channels. The air con worked really really good. The bed was comfortable, new improvements in the room (sinks, countertops, floors I believe, etc.) Just an all around good looking place. The area is safe and within walking distance of anywhere you want to go. During our stay I asked about using the washer/dryer and they responded fast about how it can be used. Honestly, it was a great stay and we'd stay again if we were to stop through Hawaii again.