Overall, this condo was a decent place to spend our week-long vacay.
PROS:
• Unit was clean and neat.
• The property itself was very well maintained with lovely plants, trees, and landscaping.
• We felt safe while on the property.
• Our 8 year-old daughter loved the swimming pool. She was also quite delighted with the wild rooster that ran around the property (LOL!), seeing all the geckos, and seeing and hearing all the birds in the trees.
• The parking was easy and convenient.
• The property/complex is quiet and peaceful.
• We loved the property’s close proximity to Kailua Town—it was great to have an easy walk into town to dine out and shop and not worry about needing to park our car somewhere.
• The king-sized bed in the unit was awesome!
• Convenient laundry facility.
• Very friendly neighbors.
• Relatively easy late/after hours check-in that involved retrieving key from the lockbox at the office, etc.
• The ceiling fans and the standing fan helped keep the unit cool without needing to use the central AC.
• The twice-weekly laundry service for linens and towels was nice and convenient.
CONS:
• We had to jump through a few hoops to get a problem with the refrigerator remedied—it was making a loud noise. But luckily, communication with Joanne was effective—she responded quickly to our request for service. And the property maintenance guy—Donovan—was awesome and was able to efficiently and expediently fix the issue.
• It would have been nice if there were some extra amenities provided... like beach gear—chairs, water weanies, a boogie board or two...? That was stuff that owners of other rental units we have stayed at in the past provided for guests. But I don’t think those units were timeshares so maybe that’s why...???
• A decent skillet and a colander would have been nice to have in the kitchen. The skillet was next to impossible to cook with—everything burned and it was subsequently horribly difficult to clean.
• Some non-perishable kitchen basics like salt and pepper and other spices would have been very convenient.
• Board games would be a great, homey, and thoughtful addition to the unit! When we have stayed in rentals in the past, board games were provided. There doesn’t need to be a lot of them or anything, but it would have been really nice to have them for family bonding time that didn’t involve screens.
• The 10am check-out time was a unexpectedly earlier than we have been used to. In hotels, check out is usually 11am and even noon if specially requested.