We found Tanya to lack responsiveness and followup. First we asked if possible could we check-in early and she said she would let us know and there was no followup. Maui was having a water issue and the condo didn't have water two afternoons so we were unable to flush the toilet or run water. We called her and she suggested we use the bathrooms five stories down in the lobby. There was never any followup other than send a notice from the condo association the first day.
The condo is very dated and needs some maintenance. One side of the sliding glass door doesn't work on the patio and we weren't able to get the doors close enough to lock them. We tried to use the screen on the slider and they feel off as soon as we moved them.
On the positive side the grounds are very nice, the pools and beach were excellent. There are a number of food trucks and restaurants across the street.