There’s a thorough automated welcome message with everything you need to know. PROS: it’s way bigger than it appears in photos. We loved how spacious the living room, kitchen and dining room was as well as the patio. The washer/dryer is so quiet and efficient! Check in was a breeze. The listing doesn’t include AC as an amenity but it has window units in every room. The landscaping, the grounds in general, is really beautiful. CONS: As noted, this listing is for a unit on the second floor of a home where both floors are rented out. There is also a separate home feet away from the rental that is occupied. When fully occupied, expect at least three cars in the driveway. You will hear talking and footsteps when renters are below. It’s very dark, both in terms of little natural light and also decor (dark brown curtains, furniture, beds, decor). Overall, we had a very easy stay.