As this was a privately owned hotel room, there was no interaction with owner/host after check in. The room in the Aqua Bamboo was great - clean and contemporary, with comfortable beds. The small kitchen was a bonus. The building is well located, close to the beach, and has some 1960s charm. There is a bit of road and people noise on the northern side of the building where we were located, and the lifts are quite slow, but no other negatives. The staff were polite and friendly and the pool was small but good - and never overcrowded.