I had to give this stay a 3 star since he was able to arrange a credit for my room considering the fact there is a renovation taking place so you hear drills & pounding periodically causing my autistic Son to be bothered by the noises and burying his head into the pillows to drown out the noise
Due to the renovation, we were unable to open the sliding door and step onto the patio to enjoy the view which was a major bummer since we paid for the room just for that stunning view, instead you have scaffolders working and swinging across your window view from time to time
Tv didn’t work, poor WiFi connection & very little to no room service since the hotel considers you private and not part of the hotel. Yet they still charge you daily resort fees and a check in fee
I’m just glad the the host understood our concerns/complaints and arranged a generous credit toward my stay.
Bottom line, if there was more transparency from the beginning about the renovation and the lack of service from the hotel, I would have booked elsewhere