We cancelled our rental of the white Mercedes van we originally rented. We communicated with the host multiple times prior to arriving as our flight got delayed and cancelled and delayed and were never told we’d be receiving a different vehicle than what was expected/listed. The vehicle we got had the service light on, the driver and passenger seat were upright and close to the dashboard without the ability to recline due to a pole placed behind them. The sink area wasn’t clean cup holders either and there was a distinct smell. We returned the car and host thankfully agreed to refund us which I’m grateful for. However further down the line, we did see he had another van available he could’ve rented to us but didn’t. Terrible experience, wish it hadn’t happened, we were excited to car camp and had to struggle to put together new plans, not to mention cancel camping reservations. Thankful to have had the host be flexible and give us our refund