My stay here was a bit complicated, and as such my review is too. I will first say that Brahma was incredibly helpful and available to me during my stay, even going so far as to allow me to use another property to conduct an online Zoom interview and providing me with a Verizon hotspot on the day I arrived. He checked in with me and came to make sure that I made it into the room of the other property on time. However, the WiFi was not working during my entire stay. On one hand, part of that issue is because of the company that provides the WiFi and the company's inability to get someone out to fix the issue. On the other hand, the only reason that I continued my stay here was because of the kindness of one of the employees at the hotel front desk who provided me with a wifi password to an adjacent hotel room. As someone 1) with a limited phone data plan, 2) trying to job search / interview, and 3) an introvert who is traveling solo, an internet connection is an absolute must for me. I arguably could have conveyed that better to Brahma & Michelle, but I have also had my fair share of dealing with crappy ISPs, so I didn't press too hard. However, 10 days to fix an internet outage is... well, not something that I would've let go if I was the direct customer.
All of that aside -- the room was comfortable, the AC worked great although a little loud (a window unit, like almost every other hotel in Oahu), the hot water and water pressure was great, I liked having a key-pad door entrance instead of a key, and holistically my stay was comfortable. I appreciated having beach chairs in the closet and beach towels and the laundry downstairs was convenient and easy to use. FYI the front desk sells laundry pods for 50c! Additionally, the storage compartments and drawers under the bed were handy and a great use of a small space. I'd definitely recommend this location for a very conveniently located stay (bonus: free parking on Monserrat Avenue which is a pretty easy walk to the hotel, or paid parking at the Zoo for $1.50/hr -- I didn't pay for parking at all besides 2 hours at the Zoo for quick stop ins. Caveat: all of this was during COVID with fewer people in Waikiki so cannot speak to normal times). This was a totally comfortable space for 1, but may be a bit cramped if you're 2 and not great at spending time in close quarters.