Very clear communication especially on the check-in and check-out instructions. Parking on site was great and with a security person at the gate makes it feel more secured. It was getting harder to find parking when we got back past 9pm but all other times, there were plenty of spaces. The place is clean and generously equipped everything you can imagine needing to make a comfortable stay. It's close to the beach and good restaurants yet it's quiet at night for restful sleeps. Having the Pack N Play was convenient for us though it was a bit dated. That said, we would highly recommend this place for anyone staying in the Waikiki area.