My hostess, (Lori) was very helpful and accessible. She had earlier provided such comprehensive lists of local resources that I already felt I could ask her for anything I needed. The apt we stayed in was exactly as described in the listing, with the addition of being stocked with a variety of items we hadn't expected, such as all the condiments a person could wish for in the kitchen, closet accessories and toiletries. Numerous local maps and lists of restaurants and shopping were also provided. I really enjoyed the comfortable living space, and the large, well appointed bathroom! I would have enjoyed a reading lamp over the bed or chair, but since I was out of the room frequently, that was a minor issue. The neighborhood was residential and friendly. Since we stayed some midweek days, we were bothered by traffic noises on the busy street, but not on weekend days. On the other hand, the excellent temperature control system could have made up for a host of inconveniences. Overall this was a lovely place to stay, and I would highly recommend it to anyone going to Kailua for a relaxed, beach vacation!