Robin was not home but had a substitute host who was very helpful when we checked in. The old "Kama'aina" home was in need of exterior maintenance and updating especially in the kitchen, but it was clean, well-painted on the interior, their was a good computer set-up with spacious desk in the room, and the bed was comfortable. This room was the only one with ensuite bath as the other 2 guest rooms she rented on the same floor shared one. The other guests were quiet and considerate of their kitchen use. The floors, though old, did not squeak so it was quiet walking through the hallway that everyone shared to their rooms. Parking was easy, extremely close to the airport, and about a 1.5 miles to town on Kilauea St. This is a very convenient thoroughfare with Island Naturals, about two blocks up the road. This has a great organic prepared food, juice and coffee bar that we took great advantage of! If good organic food is important to you - Hilo is a haven for this!