My friends and I had an amazing experience here — 5 of us for 4 nights. The beds and bedding were very comfortable. I took the sofa bed which was on the softer side (that happens also to be my preference). Jess was very easy to communicate with and also gave thorough and accurate details about what to expect during our stay. There were plenty of towels and amenities for all of us, and the place was very clean. The interior design was very aesthetic, as was the view overlooking the neighborhood around the building and the mountains in the background. Excellent and safe location for walking around Waikiki! The only downside was that the parking garage had very narrow spaces and there were no reserved spots so we had to spend extra time finding parking and trying to fit our rental car into an available spot. But, having a parking spot at all in Waikiki is already a blessing, and there is plenty to do within walking or public transit distance! No issues with the wifi or the bathroom. We would definitely like to stay here again if we visit Oahu in the future!