Miou and staff were effective, pleasant and helpful. We had no ice for our rum punches the first night (oh, no!) so they cheerfully supplied some from their own freezer. The room was smallish but very clean with convenient features that maximized space. There is a sofa and the bed was very comfortable. Loved the balcony with views over the Honolulu Zoo to Diamond Head. If your neighbors use their balcony, you get to know them as the balconies are right next to each other. Just a few blocks to the beach and they have mats, floaties and flippers you can borrow. Not in the middle of Waikiki hustle-bustle, but easy access to it. Right next to the bus stop which we used to get to/from the airport. A great place and good value!