Horrible experience. Hosts directions (codes to enter room) did not match private message directions. As I had no internet access I logged in using someone elses phone to go on the air bnb page and look at directions. As i had the wrong code we were locked out of the room for an hour and a half late at night and instructions were to contact building manager. Building manager attempted to contact host and her son multiple times with no answer. Eventually the cleaner called and gave us the right code over loud speakers with someone else hearing this code. When I informed the host of this she suggested I was lying about how long we were locked out as the building manager was attempting to contact her son before contacting her. When I told her we felt unsafe as someone in the hallway overheard the door code she once again suggested I was lying and being judgemental (the phone was on loud speaker). The room is also tiny, would never stay here again.