Very responsive with communication and very customer service oriented both in terms of contact and also the things provided in unit (eg beach chairs, umbrella, yoga mat, speaker etc)! Also loved the little pay it forward section, we often like to leave behind things we cannot take eg beer, tea, cooking oil etc. Great location to get around the island as you can pop down to Wailea area and all the gorgeous beaches, up to Paia, east to Hana etc and of course the west side of the island . Also airport! Provided a nice guest book with lots of great info from check in/out/unit, facts about Maui, local attractions and restaurant menus. There is also great storage for clothes etc eg in addition to dresser there’s a closet with lots of labeled baskets for you to store toiletries etc. Very helpful! Thanks!!