Mary had us up and ready to go when we arrived in Hawaii. There was some error that she corrected in the original booking, but she got us a new room with comprable settings. We had everything provided for us and only needed to bring ourselves and get some food! We had access to wifi and kits of other house amentities that are not normally provided by some nice hotels!! We were greetrd with a bottle of wine upon entry! Thanks so much for making our week great!!