Overview: Overall experience was great. Shige had great communication and made the checkin process extremely simple. I’d ultimately give a 3.5 - 4 of 5 rating for our stay here due to a couple minor hiccups.
Amenities: 4 of 5 rating. The bed closest to the window felt broken on one side making it lopside when sleeping. The other bed was pretty hard, but I guess that’s great fort those who like firmness. Also, did not have the vibrant blue comforters shown in the photo.
However, the Lanai is the game changer for the airbnb. Its big, spacious and has a fantastic partial view of the Waikiki Beach! You also get to see a projector screen playing on a building from one of the restaurants.
Cleanliness: 3.5 of 5 rating. I understand sometimes we have situations come up, but paying for a vacation to Hawaii is not cheap. We go for comfort and relaxation. Would be awesome to have not had to clean up after someones last stay in the bnb. Floors were a bit sticky with spilled and dried bleach. This made us feel that housekeeping didn’t pay attention to details and did a 2-3 hour job in a matter of 15 mins.
Communication: 4 out of 5 rating. Would be nice to not receive automated messages randomly. We got a message to followup in checkin process hours before we got there. Sometimes its nice to feel that the owner is connected to their guest.
Location: 5 out of 5 rating: Right smack in the heart of Waikiki. Liveliness and fun! So much to do and so much to see!