The location for this little haven was perfect for my needs, the location and serenity was exactly what I was looking for. HOWEVER; the unit was not cleaned to normal standards, let alone what one should expect during a global pandemic (photos available). I chose not to 'report' these and simply purchased supplies to clean to my standard and later informed Mallorie simply to make her aware of the issues as she manages the property from California and hasn't been there since February 2020. I have since learned that she bad mouthed me to the other tenants, the incoming tenant and disclosed personal information to both! Completely unacceptable and should not be tolerated, I certainly won't tolerate it. The washer is very loud, I'm told it's because it's old, but runs fine - it doesn't run fine, didn't fill completely for every load of laundry. Refrigerator froze two 18-packs of eggs and all of my produce from Costco, I turned it down and added it to the list of things I wanted her to be aware of. Porch/walkway lights don't work so when returning at night the only way to see is if you have left the kitchen light on. Many dishes in the cabinets were filthy, coffee pot was chipped, cabinets had ants everywhere (known to her as there are ant traps on the floors), dead ants in dishes, freezer old ice stink, and tile floor was not mopped before I arrived (I didn't have my house slippers so went bare foot the first evening and feet were black in 2 hours).
Overall this was this was not a good Airbnb experience. As a 32 year hospitality executive I know all too well how important is can be to give benefit of doubt to a host which is why I initially reported my observations to Mallorie. To learn that she shared my personal information with past and future tenants, questioned my character, asked them if I seemed normal, stated that she felt there was something seriously wrong with me, and then called me "a Karen". Benefit of doubt no longer exists, in my opinion she has no business being in this business.