Alex was very friendly and very accommodating. Sadly when we checked in the place was wasn’t very clean. Alex did mention he hired a new cleaner but it was dirty but we had no other place to go. The buildings do look old and the floors in the unit are uneven. My son wouldn’t use the pool area as it didn’t look appealing. The fridge isn’t working correctly and had puddles of water in it and the freezer doesn’t seal properly. We may have had too high of expectations and that’s no fault to Alex, we enjoyed our time in Hilo and had a place to sleep.
***Note garbage comes early and the neighbors that share the tv wall are very noise on weekends.