It was a very pleasant trip to Hawaii and our group enjoyed the stay at the place. The house locates in a very quiet neighborhood and only less than 10 minute away from the entrance of the volcano national park. The neighborhood is also free of any light pollution. On one night when the sky was clear, we were able to see a lot of stars. That was amazing.
At the time of check-in, the host and hostress called us, and warmly introduced the facilities of the house, including the kind of plans in the back yard and the rain collection system that conserve water. They also provided many tips of obtaining local food through farmers market. After the call, they sent us the writen instruction of POIs to visit and grocery stores. Those became very helpful for our trips.
Although the host stated the place comes with only a starter paper product supplies, they were enough for the duration of the stay. There are more than enough type of cookers in the house. We bought some frozen food before Thanksgiving because on that day all restaurant will be closed. We were able to prepare our dinner with all those cookers and utensils.
Speaking of any room for improvement, I would nominate the heater. The instruction is on a metal plate and can't be detached to move to a place with good lighting to read. We didn't figure out the usage of the heater and just added more blankets when sleeping
Besides, the checkout instruction of double checking any personal belonging before leaving is indeed important. I left a game controller there. When I realized that after I am back home, I contacted the housekeeper, who asked for $40 for returning it and can only send out more than 1 week after when I contacted the housekeeper. I didn't accept that because it worths less than 40. I have been to hotels which only ask for $20 for shipping and handling. When contacted the housekeeper, the housekeeper also accuses us of leaving rubbish everywhere which was completely untrue. The hosts could have hire more responsible housekeepers who wouldn't charge ridiculous price for lost-and-found and don't lie about the house conditions.
Except for the lowlight of the post checkout experience of lost item, the overall stay was very good. I would recommend people come to this place.