Tara and Justin have been wonderful hosts during our stay at their airbnb. They were out of the country when we first communicated with them, however, that did not stop them from returning our message within 24 hours. They were very accommodating and tried their best to make us feel comfortable and welcome. When I asked whether they had a beach umbrella, Tara said they didn't, however, she was willing to reimburse me for the cost if I was willing to purchase one and leave it in the condo! They would also message us regularly just to check in to see if we needed anything.
The location is great as it is a 15 minute leisure walk and 2-5 minute drive to downtown. The instructions provided to get to the condo were very clear and it was very easy to find! Even though there was no sign out front indicating the unit number, it was still very easy to recognize the condo as they have a pineapple theme throughout therefore, it was only fitting that the welcome sign hanging above the doorway had pineapples on it. The keys were located in a convenient lockbox which should contain keys to unlock both the front gate and the door.
The airbnb was beautiful! It was very clean and exactly as it looked in the pictures. I only stayed at this location with one other person and the space was more than enough for us. The listing did say that they can house up to 7 people, but it may be a bit tight if that were the case. I would say 5 people (2 people to sleep on the sofas) can stay comfortably. We did not take advantage of the kitchen too much as we ate out during our entire stay. There was a washer and dryer unit conveniently in the condo which is enough to wash a small load of clothes (the barrel is smaller than your average washer).
Everything for the most part was as described in the listing. The bathroom was very clean as well, however, when we arrived, there were only 2 beach towels and there were no bath towels on the racks (keep this in mind if traveling in large groups). There were also no shampoo or body wash, but luckily we brought our own. The drain in the bathroom sink and tub does take a little longer to drain the water, but I was informed that Tara and Justin have cleaners who come in after each stay so hopefully that will be resolved before the next set of guests comes in.
Overall, we were very lucky to have found Tara and Justin's airbnb for our last minute trip to the Big Island. I would definitely recommend this location to any friends or family traveling to the area!