Upon arrival, we asked Craig/Alan to accommodate an early check-in if possible. They said it was possible and we waited until they oddly showed up with the key in hand to give it to us, having just come down from the apartment. We were told by a number of people that the area we were staying in was not safe and to be weary. We went upstairs to a much smaller place than lead on in the listing. The shower was still wet when we went upstairs and it was clear they had just rinsed it down not 10 minutes before we got in. The bed was SO uncomfortable and had thin and itchy sheets on it. The fridge was clean but it was smack dab right in front of the bed and made noise all night. We also had a few encounters on the street our first night that made us uneasy. We asked Craig to accept our change to reservation as we no longer felt safe staying there for the rest of our trip. Of course, he didn't accept our reservation change so that he could still be paid for the stay even though we left the second day of our trip to go book a different place. I had to work with Air BnB for the entire day to be refunded for the rest of the trip as Craig was clearly ignoring us after we had sent him multiple messages about why we didn't feel comfortable staying any longer. This was a hassle and it was not accurately represented (tiny, outdated, not as central to downtown) and the experience was weird. I would not recommend this place for future Waikiki travelers.