Host was super friendly and responsive to questions, she would get back to me right away. Check-in was easy and she was even able to let us in earlier. There was an issue with leaking pipes due to the building (did not effect us but was leaking into condo below us) which required repair and plumbing that all occurred while we were away from the room anyway so it worked out. Host also let us know before hand and made sure we were ok with person going into the room. Check-out was super simple, no extra cleaning needed! Would really recommend.