You will be VERY well taken care of! Joshua was prompt in responding to any request, the unit is beautiful, clean, well laid out, and the washer/dryer a bonus! Our stay exceeded our expectations. Not only was the unit lovely with a great view of the pool and partial ocean, but the resort was amazing - not crowded, very well tended (lot of hardworking employees constantly trimming and tidying), lush and tropical. There were BBQs for guests to use anytime (spotless!), lots of lounge chairs at the pool, and really friendly, client service oriented staff no matter where we went. We will definitely be back!