The lanai is great but the condo was full of roaches. I don’t understand why only one person in reviews here mentioned it as for us spending vacations with dozens of roaches became a nightmare. As for the host, Maui Paradise Properties, overall I had the feeling that they didn’t care much about tourists who come and go. First of all, it was not easy to reach them. You only can leave a voicemail and sometime they will call you back. After numerous calls and speaking with several agents (finally even with the owner but mostly with Lei-Ann Hayes) we were proposed to change the condo and pay EXTRA for the new one. It was just unbelievable!!! It was after we spent in this “wonderful” place 2 nights out of 5, spent our time to go to the shop to buy a spay and spraying ourselves just to be able to stay in the condo until they do something, we got dizzy and intoxicated because normally people should not stay in the sprayed place but we didn’t have chance as it was a night time. I don’t even mention that we came on vacations and wanted to rest peacefully and not to have fight with roaches and not to lose time waiting for the return calls and were not able to go to the other parts of the island that we planed as we were not sure that our phones would have coverage there. I should also say that the first agent in Maui Paradise whom I spoke with tried to persuade me that roaches were normal in the tropical climate. Probably with many people it works but I travel a lot including tropical places and never I had this problem. Other properties on Maui can also solve this issue somehow, right? And in case you think it is normal, so write it in the description of the condo and I will decide I want it or not. Finally, in the afternoon on Monday (we came on Saturday) they did disinfection. We refused to change the place as we were already absolutely exhausted after 2-days fighting both with roaches and with Maui Paradise and wanted to spend the rest 2,5 days of our vacations to see something instead of moving to another place. For the “inconvenience” Maui Paradise reimbursed me $150 ($30/night for the 2 nights before disinfection and half of the cleaning fee) out of $838 I initially paid. To be fair I should say after disinfection we found just 3 roaches so it helped. Spray from the supermarket did not help much. We spent a lot of money and efforts coming from NYC and were planning to have wonderful vacations on a beautiful Maui. In reality, our vacations were screwed as the host doesn’t care much about people who pay rent and should live with roaches. Maui Paradise decided that $150 discount would make us happy and proposed to rent from them in the future…