We had an unfortunate stay with Daryl and his wife. It may just be a bad day for them that we got in a crossfire when we checked in as they were in a fight.
His wife slammed doors on me when I was cooking and telling me that their kitchen is closed and not available for guests when it was specifically listed in the amenities and I have asked permission by messaging them. Reading other guests' reviews, it also happened to others where they tell that they cannot do laundry, etc.
Second, I have reported to AirBnB about the cleanliness of the room- hairs and fingernail cuttings all over the bed (Daryl confirmed that the guest before us is the hairiest man he met) which made me think that they did not change the sheets(?) , "kitchenette" stuff in the dresser were dusty with insect droppings, and extra sheets have cockroach eggs (pictures were also sent). The dogs also pee and poo in the common area which it is not immediately cleaned when they are out.
If you stay overnight, you may not notice it, but looking at the details, their listings really need improvements. They are also very defensive about their reviews-some guests stating their experiences that don't comply to their 5-star expected review, they get mad. So, instead of being proactive and make it as a way to further enhance their hosting, they just slam their response to your review by stating that they are "superhost and read other reviews". You may read their response in this review as stated.
We were shocked and anxious especially whenever my toddler makes a sound that may instigate any further interaction with them during our stay. We immediately left in the morning while in communication with AirBnB. He refunded our stay.