WARNING BELLS:
Do NOT book anything with Wayne B. The man does not care about the people that are making him money. The following are issues I had with Wayne and it should be warning bells to all.
Issue #1: I arrived at 3PM to check-in. I noticed a kABA lock box on the wall next to the front door of the place. I called Wayne to get the code for the box to get the actual key to open the door. My calls were not answered. I also sent him a text message. Several hours later, he finally sent a code. However, that code was not working. I checked my email to see if Wayne had sent an email before my arrival. I noticed the email with the code he sent me went straight to spam. That code was also not working. After approximately 15 minutes after getting the 2nd code, my adult son opened the screen door to expose a PIN PAD attached to the front door. The first code that was sent several days prior worked on that pin-pad. The KABA BOX LOCK does not work or it is not used to grab an actual key. Here are some simple instructions that a 5 year old can understand Wayne, "Do not use the kaba box on the wall as it does NOT work. Use the PIN-PAD on the front door."
Issue #2 The televisions were NOT working. Again, i sent him a message regarding this issue. The NEXT day, I finally spoke with Waye regarding the issues. After explaining to Wayne that the BOX ON THE WALL is the KABA lock not the PIN-PAD that's on the front door, he became a bit irritated. Insisting the PIN-PAD on the door is the KABA box lock. We then shifted the conversation to the TVs not working. Wayne advised me that a COUPLE of guys were going to enter the place to swap the TV in the living room. I told him the issue is not the TV but the network. I also told him I do NOT want anyone in that place while I am not there. Wayne paused a bit then agreed NOT to send the COUPLE of guys. In fact, i asked Wayne who the COUPLE of guys are. Wayne did not give me an answer. All he said was, "THEY work for me, I've used them for a long time." Approximately 40 minutes after our conversation, my sons and I drove back to the place to grab something we had forgotten...thank goodness we did. As we approached the front door to the place, we noticed it was open. Since Im a former LAPD police officer, I thought someone was in the place burglarizing it. I was also thinking the COUPLE of guys were in the place swapping the TV. I told my boys to wait outside while I enter the place. No one was there. However, we noticed that the living room TV was swapped. Wayne had send the COUPLE of guys to swap the TV. Totally ignored my words. I checked the TV and it still was NOT OPERABLE. There was no reason to swap the TV when the network was the issue. If the TV was the issue, why did Wayne only replaced that TV and not the others. Wayne was obviously trying to put a Band-Aid on the issue.
Issue #3: On the first night, we drove to Wal-Mart to buy some food. I bought a box of delicious Bomb-Pop popsicles and some frozen Waffles. Obviously, we placed these items in the freezer. The next morning, I pulled out the freezer and noticed the Ice Cubes had melted. I also noticed our popsicles were also melted. The waffles were soggy.
I reported the incident to AIRBNB because of the safety issue. I did explain to AIRBNB that in my opinion, Wayne advised the COUPLE of guys to leave the door open. I say this because Wayne became a bit irritated when we were talking about he KABA locks. Otherwise, why would a COUPLE of guys leave the front door open to the place. AIRBNB contacted Wayne to agree on a discount. Wayne refused to give us a discount. AIRBNB did give us a 10% discount on the entire trip..lol. No punishment was given to Wayne. Reason why these people get away with everything.
Closing note, IF YOU do decide to OVER-PAY for this place an ignored my WARNING BELLS, expect to clean the entire place, including wash all the towels, linens, blankets..etc. MAKES YOU WONDER WHY WE PAY FOR CLEANING FEES.