When we arrived at the apartment we were happy to see that it was just like the photos. We had arrived very late due to a delayed flight so we did not have a chance to meet Richard but he gave us clear informative directions via email. when we checked in the next day the woman who had us fill out paper work was very helpful and gave us great information on where to have lunch and where to go. This space is the perfect location with a gorgeous ocean view off of one of the two very big lanais. It is so close to dining, bars, shopping and beaches. The house also has a little booklet of the best things to do in Oahu. We had a great time exploring Waikiki as well as relaxing in the comfortable bed at night watching Netflix ( which is available on the nice sized tv!).