Forewarning - This will not be a short review...but it is VERY accurate.
We were very excited to go on vacation with family and friends as we were celebrating 3 birthdays, mourning the loss of a parent, and just having time away from the norm. When we saw the pictures of this Airbnb and the Amenities listed, we were even more excited...
The listing is VERY INaccurate. While there are no stairs inside the home, there are many outside going from the carport uphill to the house. If you are disabled or have breathing issues like 2 of us did, this is not the place to rent. The carport is a tight fit with a lot of things piled up at the end of it.
*Also, there is so much furniture inside that's not on the pictures that it's very difficult to walk around freely. The bedrooms are crammed and you can barely fit a suitcase. After reading the reviews, we were excited that the kitchen was "well stocked". Everything was just crammed into the cabinets and there was so much clutter. There were items that were completely random and unnecessary.
*The hostess, Nita, was waiting for us on the balcony. We were confused because the listing said that it was a lockbox check in. Plus, tired from traveling and needing to clean up and eat dinner, we just wanted to settle in when it seemed she just didn't want to leave. Nita stayed quite a while showing us around, which we appreciated but it certainly could've easily just been left on a list.
*Upon entering the home, it was quite hot inside. All the lights were on for show purposes and the windows were wide open. When we asked about the AC which is on the listing, Nita informed us of the 2 fans and small window units in the bedrooms only. So the rooms were VERY humid and sticky while the rest of the house was quite hot.
*The front and side yard were very unkept and our view was pretty disappointing with a house next door that looked like it was an abandoned building with garbage and junk everywhere.
**Be aware that there are roaches in this home. Gigantic and small. When we informed Nita, she instructed us to take the roach killing spray from under the sink to kill them. Be sure to check your belongings before you leave.
**When we would rinse the uncaulked shower of the middle bathroom, there was so much mouse droppings that we stopped rinsing the shower. The feces was coming from between the cracks in the shower.
*One of the king size beds was broken, so every time we laid on it, no matter if we laid still, the bed slats would snap and hit the ground. We informed Nita the first morning. She said someone would fix it. The worker came when we were not there and did not fix the bed. So he came again that night and did nothing. And he came a third time on the 2nd morning while we were not there and just cut a large piece of plywood and then laid the mattress on top, leaving all the linens thrown on the sofa in the living room.
*On another day, we came back from the beach to find workers in the yard fixing the electrical box. We were sitting in the living room when Nita just appeared on the front porch, waving hi to us. We asked her if anyone had entered the house while we were gone to which she replied No. It was a complete lie as there were doors opened that were not open when we left and windows closed that were open when we left. After a few minutes, Nita admitted that she had indeed entered the house.
**Also, she did not tell us that she lived on the property which is connected to the dining room door. After a shower, I overheard her very private conversation on the back patio which was supposed to be part of our rental. Speaking of the back patio, be careful as it is plywood nailed to a square of 2x4's. Very unsafe and unstable. Also, there was a strange man walking around our vehicle one night. The motion light in the carport kept lighting up. He even walked all the way up to the house.
*The home itself is clean and looks charming. But when you stay there, you will see that there are areas that are not completed yet. Exposed wiring in the middle bathroom, no paint on the woodwork in 2 bathrooms, the door on the middle bathroom is still floating, not sealed at all.
*On another day, there were different workers coming to the house as we were leaving. I spoke to Nita and she instructed me to tell them to leave. I let her know that we were already gone.
*On our last morning, as we were packing our luggage into the car, another family pulled up and began unpacking their luggage bringing it up the stairs. I called Nita and she informed me they were renting her vehicle. She instructed me to take the car key from them and had me relaying messages to her clients.
Although Nita seems to be a soft-spoken, kind person, she does have much to improve with this home and her business. I have stayed at other Airbnbs on Oahu and around the world, and have never had this many issues. VERY unprofessional and deceiving.