Luann was extremely accommodating when we asked to stay a few hours past our checkout time, and the unit was well equipped. Only down side was the constant problem with the water supply. Water in the sinks and showers was scalding, and couldn't be moderated, apparently because there was no cold water. It was difficult to get anyone in the building to try to address this. We were told initially that the maintenance crew had left for the weekend. Eventually, someone was able to turn down the water temperature, but the problem recurred. I think Luan's was not the only unit affected.