Betsy greeted us upon arrival and was very friendly and never overbearing. The area was nice and the beach right by the apartment was perfectly uncrowded. I REALLY wanted to stay somewhere with an ocean view where we could just walk to the beach to avoid the hassle of driving/parking and this was perfect! Although it was also very close to some very popular beaches which were fun to explore as well. The apartment itself was very comfortable and I never got that yucky feeling you get when you walk into a hotel room and think "yikes I expected better than this." We were very pleased with it's cleanliness. The bathroom was recently remodeled (different than the picture on the listing at the time) and it was beautiful! It was also a great bonus to have beach towels, chairs, umbrella, etc. available to us! We rented the apartment with another couple and sharing the place worked wonderfully. It was a great place to stay and if I ever return to O'ahu I'd love to stay there again!