Very disappointed with unit & Kathy as a host! Room was dirty on check-in, including stained walls throughout unit, bathroom drawers with hairs left from previous renters, dead bugs in fixtures, mildew shower curtain, refrig fluid stains on floor, dirty silverware drawers, etc. Very outdated unit that needs a lot of attention & updates….way beyond housekeeping fixes. Kathy is the owner of a management company that manages the unit for an owner in Africa. The owners haven’t been to see their unit and/or made updates prior to 2020, said housekeeper.
2 separate housekeepers needed to re-clean it, after arrival. It was a huge inconvenience to have to leave 2 different days for proper cleaning. We were in constant communication with “Kathy”/assistants throughout our stay & afterwards . We NEVER did get a response from Kathy. Had to get AIRBNB involved as she never did respond to our cleaning fee & partial refund requests. She didn’t respond to ABNB staff, either. WARNING!!!