The view was incredible! The place was very secure, and I felt very safe in the room. As far as the bed, it wasn't very comfortable but it did its job!The elevators are a little questionable, but you're forced to trust them as it is on the 38th floor. The room was smaller than expected, but with the walkability to the shops, restaurants, and beach we were hardly there! The AC feels so nice to come back to after a long day in the sun. They provide a broom to sweep up any sand you may have accidently brought in, an iron and ironing board, complimentary beach towels (and bathroom towels), and a full variety of pots pans and other kitchen amenities to make your own food! I definitely recommend this place to those visiting Waikiki.