Staci and Rich were excellent and responsive communicators which made us feel secure prior to our arrival. their place was exactly as described, however a little smaller than we expected. the location is excellent! we walked to visit many restaurants and stores/bars within 15 minutes. other renters in the bldg were friendly. We felt safe there. A very quiet building and loved being on the top floor. bed was comfortable and loved being able to unwind at the end of the day to watch our favorite series on their 2 smart TVs. very well furnished and super clean kitchen. their small outdoor lanai had 3 comfortable swivel chairs and a bar table. we sat out several times a day to enjoy the breathtaking waves crashing onto the lava shoreline right at the base of our building as well as watching amazing sunsets during our stay(Dec 28-jan4). it would have been great to have a roller shade on the lanai to help stay out of the hot sun, like many other units had. highly recommend!