There was a little bit of a hitch at first regarding contacting the property manager as well as obtaining the key fobs. There was some miscommunication between the property manager and a person who I have to assume to be the caretaker/cleaner of the property as to where the key fob should be located for me to pick up upon arrival. Overall, place was clean and neat and in a good location. We did find a cockroach on our 3rd day there in the cabinet under the sink. It must have snuck in at some point, but we did not have garbage or anything of the sort laying around with only garbage and trash in the trash can's provided.