Very quick response when I inquired for early check in, they allowed me to check in earlier than 11am without additional charges. Front Desk workers are very friendly, helpful and swift to respond to any questions or requests. Hotel is safe and clean from lobby to the rooms. Only downfall is if you pay for “self parking” you must turn your car keys into front desk and retrieve if you decide to leave. You would then have to have them open upon return as they keep the garage gated and secured. Overall the hotel property, Staff, amenities and service is beyond awesome and is a steal deal!