Lilly was a great communicator. Anytime I had a question she responded almost immediately. Even though we only stayed 2 nights she checked in with me to make sure everything was going well. The unit was all you need for a quick stay. You can tell the hosts put a lot of effort into making sure guests had everything they needed including extra towels, pillows, beach gear and even toiletries. The unit was clean upon arrival. I only wish there were pictures of the building itself. While I know this is a budget friendly place, the outside/courtyard of the unit was a little off putting/rough. I would have spent a little more money had I know. Coming home to the unit at the end of the night was a little bit of a bummer and didn't really give me vacation/aloha vibes.