The only reason I am providing three stars is because we didn't actually get to stay at the lotus. My wife and I booked the house a couple of months in advance for our honeymoon and ended up getting double booked somehow. We found this out four days prior us heading to Hilo. Meghan is lovely and was gracious enough to book us a room at a local inn. Fortunately my partner and I are super understanding and easy to accommodate so we just went with the flow. The Inn was nice enough but we were pretty bummed that we didn't get to drink coffee on the Lotus lani and stare at the awesome Buddas. It would have been nice to have had the option for the other booking to have moved instead of us, alas we wanted to keep things easy for Meghan as well. It also would have been nice to have had more notice so we could have found a different place to stay that was more along the lines of what we were looking for. That said, these things do happen and we made the most of what we were dealt. Thank you for resolving the issue and finding us other accommodations :)