Linda was responsive to my questions. The house was nicely furnished and decorated, with plenty of space. The area and house were much colder than I was expecting. Linda nicely provided fuzzy socks, and there was a gas fireplace. Unfortunately, I wasn't able to figure out how to use the fireplace, so my friend and I had to pack on the layers. There was an awesome flat screen television with cable and a blu-ray player with a handful of dvds. Location is super close to the Volcano National Park. Very quiet neighborhood, but very dark at night. I also unfortunately got stuck with a minivan for my rental, which was a bit difficult to maneuver in the driveway.