The location was great, the view was pretty, and the communication was quick. As far as the CONS go, first off the pictures compared to the actually airbnb we’re not accurate. There were no white comforters with decorative pillows on the beds in either rooms as shown in the photos, the sofas are completely different sofas than shown in the photos. The sofas in the photos have actual cushioning and the sofas in the airbnb have no cushioning and you sit and lay on metal bars. Also in the photos it shows a nice rug with blue in it and decorative pillows to match it in the living room and neither were in the airbnb. The building is old and the unit didn’t feel as clean as the pictures shown. The floor felt dirty so everyone walked around the entire time with slippers on. Also, there were bugs that were biting the guests in the living room every night. The futons are not soft and are uncomfortable to sleep on because it is like sleeping on metal bars. Most of the outlets are loose and don’t actually work. It says the device is charging but doesn’t actually charge it. The bathtub/shower kept getting clogged even when we respected the no sand rule. The shower curtain kept getting undone and falling off and wouldn’t even stay shut. The toilet paper roll holder doesn’t even hold the toilet paper on. The wifi was really bad and never really worked so we didn’t really use it. It wouldn’t connect to watch Netflix or Disney plus. The screen of the tv was broken in the living room and had lines and cracks all over it. It was nice having an AC unit that worked! However, the unit was so loud that it made it hard to sleep and it randomly turned on and off. The elevators were horrible, they took forever to get down and up and even if you were trying to go down it would bring you all the way up from the lobby after you went all the way down.
Security at this hotel is absolutely horrible and so beyond rude. They told us to not talk to them at all unless we are paying them money IN CASH ONLY. We got fined money and security requested $250 in cash only, but airbnb also requested $250 from us. When I contacted airbnb about the $250 they told me to pay through Airbnb, while in the meantime security was still requesting $250 in cash from us. This is completely wrong and unprofessional. (by the way there are multiple ways to get fined for very small things that they do not tell you about - trash, recycling, breaking down boxes, etc.) Security sent multiple emails to the airbnb host stating how we were not cooperating and argumentative and disruptive, when we were not any of those whatsoever. Security is obviously not there for anyones safety and they told us to not contact them or speak to them unless we are giving them money in cash.
I usually do not leave reviews but I feel as if I was partially lied to about the place I was staying and what it entailed.