There was a big mishap in our unit, there were so many cockroaches throughout that would come out during the night. I reached out to them and wish this process was faster as by the time I heard back from them we were more than half way done with our stay. They suggested we vacate the unit and we wouldn’t be charged the last night of our stay, by this point it wasn’t worth all the hassle. They did bring glue traps for us. No discount was ever offered
I would like to mention that the heat throughout the day can be unbearable as there is no AC keep this in mind when booking. Honestly in my experience the location was the only good thing about this place. Like other comments/reviews the dryer can be very finicky and the place is supper outdated. Beware when checking in as the map location is incorrect. Upon check out we were emailed a Lengthy list of check out instruction and chores such as removing bedding, doing laundry for them…. Isn’t this why we pay a hefty cleaning fee for?