Immediately upon entering this hotel we were welcomed with smiling faces and incredible customer service. The bartender Xavier was superb and made us delicious cocktails. The woman who checked us in was so kind and friendly. Our room was clean and as pictured . The location was right in the middle of the action - just a five minute walk from the best mall we have ever been too (and we are not usually mall people). The pool was clean and the cabana nearby was lovely to hangout in. The bar is so cute and they had delicious paninis, espresso and cocktails. Definitely recommend !