This was the best experience with the customer service and the wonderful property to the inn that is located right next to a park with a lagoon. The customer service that I received after messing up on my reservation was the best, along with a room that matched perfectly with the description. Also, the convenience store was great for when the on site restaurant was closed, along with having a microwave to heart the purchased items in and a nice patio and garden, with some seating to sit and relax in. The property is very attractive and it was nice to be able to get some free coffee, tea or hot chocolate to go along with the meal, from within the lobby area. Everything was very clean and comfy, and the customer service was great. It would be great to come back here again. Perhaps, I will, should I get the chance to go back to Hawaii for a third time.