The rental was in nice location and it looked nice, aesthetically, at a first glance. However, upon checking in and staying there we noticed a few things that put a big damper on our stay. Firstly, they have a BAD ant problem. We didn't have any food or drinks in the rental but we still saw a HUGE amount of ants. It was so bad to the point that the ants were in our luggage and our clothes. Secondly, there was trash behind the nightstand in the main bedroom and there were dirty dishes with dried up food on them in the dishwasher when we arrived. Thirdly, they don't seem to have a cleaning & sanitizing protocol. They asked us to wash the towels and sheets before checking-out. I thought this was odd because it makes me wonder that if the guest before us didn't clean the sheets and towels, we would have dirty towels and sheets upon arriving. This is a big no no since we are still in the COVID era. Also, we had to buy our own laundry supplies in spite of them telling us that they were fully stocked. Fourthly, Grand Welcome has the WORST customer service. I contacted them about a concern I had about my reservation and the woman I spoke to yelled at me and tried to pass me off to someone else. If you're thinking about staying here please read the reviews from other guests and owners first. They are telling the truth! I didn't read the reviews and I regret it. I will NEVER stay at this rental again as long as Grand Welcome is managing it.