We really liked staying at PlayStayAloha. The location of the condo is very close to a lot of food places and markets, so it's very convenient. When we arrived, the condo was very clean, and the decor/ the patio was very cute and homey so it felt very welcoming. The condo has a lot of rooms so it def can host a big family, but since there's only one bathroom, we needed to time our shower turns & such. The floor is wood so it's easy to clean up after a beach day or when kids drop food on the ground. That's def a bonus.
Some tip if this is of your concern - roosters and chicken are your neighbors so they crow when the sun rises. The first morning we were woken up by them but by the second day, we were so tired so it didn't bother us anymore. The owners were very thoughtful and left some ear plugs by the night stand, but we didn't use them. Also, there's no AC unit. In Hilo, I really don't think AC is needed, and the owners have plenty of fans for you to use, but just thought to mention it. One more thing, we stayed at the bottom unit (first floor), so if someone is staying upstairs, and if they have kids or have heavy steps, you'll hear it a lot. We didn't mind it but couple of times we really thought someone might've fallen or was playing rough housing above us. I was just glad that we weren't upstairs since we had four children with us, and I would be so paranoid if we bothered people below us.
Shauna, one of the owners, was so responsive. I forgot about the time difference and just messaged her whenever, and she was so fast to respond every single time. Thank you, Shauna!