NIGHTMARE check In situation. I was never sent information regarding the key location/door code/access instructions.(checked spam/Airbnb mail multiple times). 2 days before my arrival date I reached out and asked for access information and I was assured I had all the info I needed and security on premises would assist.... I show up and the security has no clue, the local property management companies office was closed, and red awning kept telling me to contact them.... took about 6 hours to get out. I was left stranded outside. nice place but not worth the hastle