Location was great, close enough to be in walk in distant to shops and beach. Communication was great, we had a clogged tub on day 1 and plumber came on day 3 morning. Parking was great too- it is not in the building itself but right across from it. Spots are generally tight all around Honolulu so I am just happy it’s free and included. Building is old and overall cleanliness was not good. I was very disappointed with the unit having cockroach problem. Timothy was helpful in getting more roach baits to us but it didn’t solve the core issue.