The hosts welcomed us with a beautiful fruit platter and a bottle of wine. They were very flexible with our check in/out time and were gracious people. The house was perfect for us because it has a full kitchen, (no dish washer but not a problem), parking, it is Clean, there's even a bit of ocean view. It's a calming place, has a nice patio. It's a perfect place to enjoy the Hilo area. The house is in a Quiet neighborhood. I felt like I was in nature, the windows are always open and the birds sing and the frogs chirp at night. Not a place for loud, party types. No air conditioning, it wasn't a problem for us.