The room is located in a great location. The front desk of the Grand Waikiki hotel super friendly and helpful. Mark provided all information for check-in so no delay.
Cons:
- The room is listed for three but is really only for 2 people. The bed is Full size so two ppl can sleep in the bed. The Grey pullout sofa bed is actually a futon that folds out but nothing to hold up the feet. It should not be used as something to sleep on. My 6 yo couldn't even sleep on it because it is hard and you can feel the metal frame.
Mark did offer to let us check out on Mon at 11am but no airbnb was available for check on Fri and the Grand Waikiki had no rooms, so we had to make do which was horrible sleeping for 5 days.
The sofa bed is not a sleeping option for an adult or child.
- Cleaning fee: Charges a cleaning fee, but on check-out reminder. Informs me to clean the dishes and take out the trash on day of check out. If I am being asked to assist with cleaning why I am charge a cleaning fee?