Annie was very welcoming and helpful from the very start of my booking process. Within an hour of my reservation she had contacted me and began asking what she could do to make my stay pleasant, she even asked me how many rolls of TP I needed! Annie asked me if I knew the area very well and if she could give me any pointers on food etc. The property was exactly as advertised and the view was even better than I expected, esp. for the Friday night fireworks at the Hilton. The large patio was wonderful and unit itself exceeded my expectations. I have to comment on the bed, so soft and wonderful with a view of the pacific ocean! Thank you Annie!