I booked an Airbnb with a Mountain View. The resort concierge gave me a lawn view. The whole point of booking this resort was for the view which they sell online and in pictures.
I mentioned to the concierge, they stopped picking up my call or responding to my message on Airbnb.
The rooms were not ready for check in when we arrived. They were still cleaning and the kitchen area smelled foul. Couldn’t cook anything there.
Irresponsible staff and very poor customer service.
I’m glad I didn’t book longer.
Make sure to check with them the type of room before booking this place as they won’t care once you check in.