We stayed with Michele right in downtown Hilo since we planned on taking the Lava viewing boat ride in the morning at 4 a.m. and wanted to be close. The unit was perfect for that! And accessing downtown Hilo afoot is easy since you're smack in the middle.
Tucked in the space above a local clothing shop, there were fluffy towels, comfortable beds, and an a/c unit more than capable of cooling the whole space.
Full bath and sizable kitchen area make for a cozy home base in downtown Hilo.
We did have one small plumbing issue and it was absolutely wonderful to have Kendra on site, instantly reachable, and responsive. Enjoyed our night here!