We've booked Lia's place for 5 days and 4 nights. Communication was very easy. Check in process was a breeze. Upon arrival, there were no surprises as the place is wonderful, no frills, it has everything we needed. Laundry area was just a few steps away on the same floor which was very convenient. The best part is the location. There are 2 restaurants on the ground floor and shopping area and restaurants are within walking distance. The place comes with a parking space in the basement. We did rent a out a compact car which was a good decision. It may be a little tight for a big SUV. All in all, this place is highly recommended.