Before arrival there was clear communication on few items from the host. This is a timeshare unit so you get experience like in hotel (with limitations during COVID time).
During check in we have been upgraded to 3 bedroom unit (instead of 2 bedroom). Rooms were clean and as described. Staff is friendly.
However during checkout we realized there are some fees which did differ to description from host.
1. Internet is for free for up to 4 devices. Anything beyond is $9.90 per day. So if you are family of 4 you might need to pay more if you have beyond your phones also laptops or gaming. No big deal. Basic internet is for free.
2. AC was not included (as per host) and is about $8-$9 per day. No big deal, I opted in and for 6 days I was ready to pay extra $60.
3. daily cleaning (normally for fee) was not provided due to COVID. So easy doing.
4. There was $160 fee for end of stay cleaning. This is not what I was expecting nor this was communicated. We agreed how to resolve this with Yumi.
Late checkout is 12PM without charge and they offer also keeping your luggage in locker for later time.
Overall this is great place to stay - 20 mins to the beach, 30 mins to Kona. Shopping is next to your stay (however due to staff shortage only open until 5pm, normally till 9pm).