Overall, 3/5 is reasonable for this Airbnb.
I asked many questions to the host prior to my trip via the messaging system. That communication was descriptive, easy, and smooth.
From what I understand, communication from the host to the front desk did not happen prior to arrival. I communicated that my friend would be checking in (since they were arriving earlier) and my friend said that front desk had no idea what they was talking about. Thankfully, I sent her many screenshots of the messages to make sure if problems occurred there was some sort of evidence to provide. Although they had a hard time checking in, the front desk was understanding and let them check in. During my stay at the Airbnb, I did not communicate to the host because the front desk was extremely helpful. It was suggested by the host to communicate to the front desk for anything. I would suggest before you arrive to call front desk and confirm any information you need.
On the first night, some time after 12am my party heard water pouring from the ceiling of the bathroom. We communicated to front desk and they managed to fix whatever was happening. Front desk apologized the next day and we were not told what the problem was. But being on vacation, as long as it was fixed we were satisfied.
The shower heads for the shower and bath were weak but worked. The bathroom was overall not phenomenal. But, my party did not spend a lot of them in the room so it worked for what we needed it for.
The room itself was small for 5 people but we all knew that was expected. The beds are close together and the futon was in a separate area. Only 1 of 2 air conditioners worked. But, 1 was enough and kept the room very cold.
The room has 2 mini fridges and the kitchenette has the bare minimum of what you need. The beds, futon pillows are very hard. I suggest bringing your own pillows and blankets if you get cold easily. As my party didn’t use the space during the day, that was enough for us and we were satisfied.
What made the space amazing was the patio and balcony. There was a small balcony to the side and a huge patio space. It was a surprise how huge the space was. My party used the space every night for meals, to hang out in the early morning and late evenings, and any type of relaxing. I would stay at this place again purely for the huge patio. Front desk had told me that I had to request a propane tank before my arrival for the torches on the patio. I didn’t read that in the description so we did miss out on that. But, it’s not a deal breaker. I would warn that at night mosquitos come out.
Front desk was amazing. I do suggest to pick up beach towels early in the morning if you can and
exchange them when coming back from any beach excursions. As well, with bathrooms towels I suggest to bring the old ones down and exchange them versus requesting them. I requested new towels and it was 50/50 chance the request was fulfilled. I asked for extra blankets and that was not fulfilled. We only needed the blankets for the person on the futon because that was where the air conditioner was. As well, you can request chairs at front desk for the beach which was great!
In regards to the pool, I would avoid it at all costs. My party spent 10 minutes on the loungers and came back with more than 7 mosquito bites each. I noticed a mosquito and we all immediately left and realized they had been feasting on us for the 10 minute duration.
Location wise. It is amazing. Everything you need is less than a 5 minute walk at most. The beach is barely 5 minutes, an ABC is maybe 2 minutes, and food options are everywhere. I never had a problem finding what I wanted.
Overall, my experience was positive because my party used the space as a home base for our basic needs. I would only rent this space again for the patio.