Stayed at the Bali Hai Villas. Ann was accommodating in getting us the right room, and communication with her was on point. Check-in was easy, and all done at the front lobby/office.
In regards to the hotel/amenities: Parking was super easy. I liked that the gym was open late — No bar, but it has all the equipment you need for a good workout. Swimming pool / hot tubs were nice to have, especially after a long-day of hiking/exploring — My only gripe was that the pool didn’t reach deeper than 4ft. Overall, very nice community.