The location was very desirable, easy access to restaurants and the ocean. Unfortunately the weather was very uncooperative for a vacation to Hawaii and with the amount of rain that occurred in Kihei, there was flooding and power outage in our area. But Raven went above and beyond to help us find another location to move to by the next day. she spent an hour helping navigate finding the new location and getting the reservation taken care of online for the rest of our stay. Many thanks to Raven!!!!