Brandon was great, very quick to respond. The hotel itself was great but for our personal preference had some limitations. 1. It is pretty secluded, meaning food options are limited without driving (which is ok but not convenient with a toddler.)
2. Market and restaurants there are pretty busy.
3. Lastly, the washing machines could be busy, only 4 machines for the entire tower, amd the dryer took like 1.5 hrs for a small load.
I would still recommend this hotel to someone with older kids but not for toddlers.