Youngji is a very reliable host, she answers questions as needed and was able to respond in a timely matter. The place was as expected — my friends and I just stayed the night for Christmas and we had the space that we needed for holiday festivities! Check-in was easy and the room was clean. The Waikiki Banyan is walking distance to a lot of different activities, restaurants and ABC Stores, so if one needed to grab something they forgot they can take the elevator down and go to the Mini Mart lobby level or a few streetlights down to a store.