While we absolutely enjoy maui every time we visit, we didn't quite love this suite or resort. We were slightly disappointed with the dated appearance of the room and the quality of the bed linens, and also the bathroom had some major plumbing issues. Specifically, the linens and comforter were really old and were like the polyester scratchy kind from a bad motel. the ceilings were popcorn and the living room and bedroom had very old shaggy carpet.
The sink would never drain all the way and the toilet was constantly dirty looking and appeared to have brown sand in it? not sure.
Also, the staff at papekea are somewhat rude and unsettling. we were approached on our own balcony by one particular staff member at night, who told us he had gotten complaints about us and that we were being watched by "friends of the owners. " This was hugely unsettling and when my husband went to the front desk to inquire about these "complaints" the front desk told him no one had said a thing. We were so uncomfortable thinking that we were "being watched" and honestly it put a huge damper on the trip.
Sue was very responsive, which was great but all in all the condo itself, as well as the resort, is due for some major renovations and an aesthetic update.