Karin is fantastic! Her communication and helpfulness is unmatched. We stayed in the LOWER unit below the main house. Unfortunately, it left a lot to be desired. Concrete floors, very cheap cabinetry, portable fans everywhere because it's sweltering in that place. There are two ceiling fans, but they are over the kitchen / sitting area instead of over the beds. There is no insulation in this unit, you can tell it was a carport / garage that was enclosed and turned into a unit for profit. We were gone most of the time , otherwise, I would have given the place 2 stars at best. Karin gave us a tour of the upper unit and it was very nice and spacious. Much cooler than the sweat shop below. I think next time, we will stay there!