Where does one even begin with a couple like Fadi and Catherine (F&C)? From check-in to personal touches every day, Noah’s Hideaway (NH) was nothing short of an absolute treat. The hospitality and flexibility during our stay was absolutely spectacular.
First, our trip was only a week or so planned in advance, so somewhat last minute. I was so glad NH was available, and booking through AirBnb was simple. I immediately began receiving messages from F&C with clear and detailed instructions for arrival and check-in, a guidebook for local activities and sites, and a request for breakfast customization based on any special dietary needs. Right out of the gate, the communication was clear, thorough, and thoughtful.
Upon arriving (later in the evening) at Kahalui airport (OGG), I began receiving messages from F&C asking how the flight was and roughly what time they could expect us to be at the house to ensure a personal greeting and tour. Once again, F&C ensured proactive communication with genuine thoughtfulness and personal touch. We knew this experience was going to be a very positive one.
The house was easy to find and was locatable using Apple Maps for directions; however, I had to message F&C to get the address for the navigation. Thankfully, they are incredibly responsive, and within a few minutes we were on our way. By the time we got to the house, it was dark, but there was ample lighting for parking in the driveway and following the path to the suite. Fadi met us in the driveway and offered to help with luggage, and then began a tour of the grounds, including the pool deck, grilling patio, game room, and then the suite itself. Everything was clean, gorgeous, well-maintained, and clearly thought through to the most minute details. Guidebooks, stocked fridge with complimentary snacks, quality amenities at every turn, easy controls for access and climate, and safe and quiet area. Fadi spent time explaining the area, as well as the significance and history of the BNB.
The next morning, we met Fadi for breakfast on the pool deck, later than the scheduled window for service. Fadi was patient with our tardiness and continued to walk us through the breakfast options and served food and coffee enthusiastically with thoughtful conversation and suggestions for local activities. Every detail of breakfast was thought through and of high quality, from the home-cooked recipes (with gluten-free options, as requested) to the pour-over style delicious coffee to the hand-selected condiments and extras. Should I even mention the bottomless delicious mimosas? Absolutely fantastic in every regard.
Every morning during our 6-day stay followed the same format - great conversation, wonderful details and quality, and top-to-bottom hospitality in every way. F&C worked hard to keep us satiated and informed at all times. Each day, Catherine prepared a different recipe with island touches, which were delicious. There were also numerous supplemental options, including cereal, yogurt, granola, various juices and water, and baked goods.
My traveling partner’s birthday was a couple days in, and F&C went out of their way to source a gluten-free chocolate cake and candles, and brought it out singing Happy Birthday. I had not asked for this thoughtful service - they simply went above and beyond to ensure a special day and personal touch.
Truthfully, we would have been perfectly happy staying at Noah’s Hideaway, enjoying the amenities and features the entire trip, without ever venturing out to see the rest of Maui. The island has so much to offer for every kind of person, and we wished we’d had much more time, but there was something so relaxing and satisfying about this BNB that it really made the trip that much more special to come back to after other island adventures.
We can’t thank F&C enough for all their hard work, attention to detail, quality home, and genuine hospitality. Noah’s Hideaway is an example by which all BNB’s could stand to model themselves, and the owners are absolutely amazing people. Thank you, thank you, and thank you!