Jess was very flexible with check-in and check-out, and very helpful. Great location for restaurants, farmers market, and stores. Not a bad drive to Akaka, Volcano, and Waipio. The place itself is fine, pretty spacious with the essentials. Not bad for the cost. We were expecting a cockroach or two... it is Hawaii after all. But there were a few more cockroaches than we were expecting. Every time we walked in at night there was a mad dash to stomp on any we saw. While we would've preferred not to have to do that, it didn't ruin our stay.