The property that was listed and booked was not actually available, so Diane had to move us to a location farther up Northwest, The Gardens at West Maui. It was a bit far from a lot of the places we wanted to visit in Maui, but it was still a very clean and spacious hotel, with a nice beach trail nearby. Diane was very easy to communicate with and proactive in making sure we had the right address and getting checked in. She was a great host, and we had an excellent stay in Maui.