This place was perfect for my wife and I. It was exactly what the listing described. Isaac was extremely quick to respond and helpful with planning, checking in and checking out. The place was clean and had everything we needed for a stay on the big island. We had no issues during our stay, but I have no doubt Isaac would have been able to handle anything that came up quickly should there have been one. Definitely would recommend this to anyone looking for a cozy place to stay in Kona.