This was our first trip to Hawaii and we stayed for 10 nights. For the price, we were happy with our choice. The room is in a great location, with beautiful views over the zoo grounds towards diamond head and of the southern end of the beach. Kurt was a fantastic host with a great team and provided timely, accurate communication. We were given an early check-in at no cost. The room was clean and the products provided in the bathroom were really nice. The bathroom/toilet space is small/tight and the shower is over the bath but it was fine for our stay - the shower pressure was good. The bed was comfortable and there was good space for a couple. With the windows shut and air conditioning on, we slept really well. The building is old (1960s) and quirky and operates as a mix of privately owned, rented, and hotel accommodation. There are some real characters that you bump into in the lifts! We loved the Level 10 shared balcony and sat up there on a couple of evenings. Mostly, the reception staff were helpful and friendly - the young female receptionist was very helpful. We went to the bar once and had an unpleasant exchange with the barman about tipping procedure (we asked how to tip!) so so we didn't go back.
Teddy's burgers on the first floor were nice but they get very busy. The pool is probably OK for kids although we didn't use it - dine in customers in the burger shop look directly over it and it isn't particularly attractive - the photos on line are pretty accurate. I didn't actually see anyone using it in the 10 days I was there - and it was hot! There is a laundry in the basement which we used and the facilities were fine. The room wasn't serviced at all during our 10 days but the reception provides some services if requested (ie coins and detergent for laundry). The apartment is really close to safe swimming area at the beach, nice outdoor spaces, bus stops, and grocery store.