Theresa was helpful and responded very quickly to any messages prior to and during my stay. Host also left a welcome basket in the room with some chocolates, and coffee and tea to use with the provided coffeemaker. The room is very cozy - maybe a little smaller than what we initially pictured - but suited us just fine as a couple. Room is neat and clean with a full-sized fridge.

The area felt safe as the building is located on a main street in Waikiki and you need to key fob access to call the building's elevator. Air conditioning unit was kind of loud, but to be fair we stayed in a Waikiki budget hotel with a friend for a few days and the AC there was loud too. We enjoyed the central location of this place (close to Waikiki Beach, convenience stores, shopping, and restaurants) and would stay here again.