The directions are great and easy to follow. The elevators are slower than slow, but it's Hawaii - and you're supposed to slow down and enjoy life. I found a small, nice, clean room to stay in, with a small closet (with iron, ironing board, and hairdryer in it). The bedding was beautiful with a cute arrangement of delicious Hawaiian macadamia chocolates in pretty folded fabric napkins waiting on the bed. There was a small refrigerator with water in it, and all of the electronics (including AC) worked fine. I liked the double door entrance as it made me feel safer, and I could turn on the light between the main door and the second door. The bed was comfortable, but I would have preferred one pillow to be a tad softer ... but they were great for sitting up and doing work in bed. There wasn't a lot of noise to be heard. The view of the canal and ocean were beautiful. The only true downside was the water wasn't working in the tub/shower. Would I recommend it? If the water was restored to the tub/shower, absolutely! It was a close walk to Waikiki and great restaurants, a 7-11 is immediately below for water or snacks, and the canal is at the end of the block for a charming walk or safe run.