James and Sarah are very welcoming and made us feel like home. We didn't really interact with them, but I felt they are always there if I have a question. We stayed there for three nights, and the beds are comfortable and clean. There is everything you need for cooking in the kitchen, and the bathroom is full of everything including first-aid kit and insect repellent as well. There is also a Keurig machine to use and the coffee kept us energized in the morning.
The downside is that one of the rooms is close to the street and we could hear road noise as the windows aren't actual windows but hawaiian style windows (if that makes sense). My brother and his wife stayed at the other room and they could hear footsteps early in the morning as well. The location is also slightly remote, but it's super close to the airport. I did kill two cockroaches in the bathroom, but I believe bugs are expected in Hawaii.
I've had a great time here and I will stay with them again if I return here in the future. Mahalo!