Check-in:
Check in was very smooth. Management sent me an email with instructions that were very clear and easy to understand.
The stay:
This is where things got interesting. Our initial impression when we opened the door was a smell that said “this has not been deeply cleaned in a very long time”. On the surface, the counters were wiped, the floors were sweped , etcc”. But as soon as you look past the surface you could see the floors were dirty (not moped), there was dirt and dust under beds, behind night stands etc.
Then it got interesting. During the day, in broad daylight, while cooking we see a roach crawling on the ground. We tried to be positive, smashed it and continued about our day.
Then nighttime came, and it got really interesting. I get up in the middle of the night to get some water, and i find easily 10 roaches crawling on the countertops. The place was infested.
The communication with the host was really good although i was only given a partial refund (it should have been full). Honestly, at that point i was just happy to be out of that condo. I didnt care that i had to find a last minute hotel at twice the rate. My vacation was already ruined given the fact that i had to deal with roach city and deal with moving from the nasty condo to the hotel.