This is a lovely home and we would stay again because there aren’t many options in Hanalei for what we wanted. Clean, spacious. Excellent location around the corner from Hanalei’s businesses. On the other hand, paying $6,500 (rent, fees, cleaning and taxes) for a week’s stay suggests a level of accommodations that this listing lacks.
Window in one of the bedrooms would not open
Black mold in the shower curtain in one of the bathrooms
Broken handle to sliding glass door.
Main water faucet in the kitchen sometimes didn’t turn off easily.
One key to the house. It would have been much better f there had been keyless entry.
No paper towels.
Low quality toilet paper. (Prolly the cheap stuff from Costco.)
The sheets in the back bedroom need to be replaced with quality, cotton sheets, rather than the synthetic that were provided.
No instructions for operation of the multiple televisions. As a result, we did not know how to even turn on for basic TV. Although we were able to access Netflix and Amazon, it wasn’t easy.
No shower gel. No shampoo.
The management company was responsive when I contacted them. For example, a smoke (?) alarm went off in the locked garage. Someone came by within the hour to turn it off. Like I said, I would stay here again. The above list of issues is what the owners/management company could do to make this a nicer place.