My husband and I chose this listing because of the location, elevator, and free parking spot for our Chevy Suburban rental. He wanted to stay in Waikiki to be close to his family in case they needed help, and it was close enough to be able to walk to certain locations. However, the place was really dirty and there was a lack of customer service. In the middle of our stay, we were concerned about our privacy as the host wanted to assemble furniture while we were out of the studio. I had to call the host (since he did not check his messages) to tell him that we did not want him to enter our room as all of our stuff was left everywhere in the room. We were in the middle of preparing for our wedding the next day and we did not want to lock up everything while strangers entered our room without our permission. He sent messages via Airbnb messaging, but did not check for my response before showing up unannounced to the studio. The self check in procedure was simple to follow, but the check out procedure was not provided until I asked about it the day before our check out date. The owner sent a message to tell me how to do the self check out. If it weren’t for the fact that my original reservation was cancelled by my original host a couple days before leaving for my trip, I would have chosen a better place. I have stayed in motels that were much cleaner and cheaper than this listing with less hassle.