First let me start with the best part of this place. The view, it is hard to put into words the amazing view you get while in the apartment. You can see the mountains and the city from your window. Next the location is great since you are a 15 min walk from Waikiki beach/shops to the east, 15 min walk to the north for some great local eats and 20 min walk to the west for necessities from Wal Mart and Don Quijote. You can get to it with a single bus ride on route 9 from the airport but beware that the bus might not allow overly large luggage. We got a Lyft which is only about 20 dollars. The responses I got from the host were timely for anything we asked. Most of the time they were instant via text messages. I would definitely recommend this place to a friend