Ting was super responsive all throughout. She also helped us arrange the 2nd room to be baby friendly and even included an extra extension cord for our setup. She also sent super helpful tips and info prior to our arrival, going the extra mile to ensure we were ready for the visit. The place itself was great as well. AC in the rooms, great hardwood floors, new kitchen appliances, a nice pool, and more. Would definitely stay here again. Only minor thing was there were some tiny ant-like bugs in the kitchen. Ting was helpful and confirmed these were not harmful. There weren’t a ton but several would appear throughout the day. Also, plenty of towels provided but would suggest bringing beach towels if you’re planning to be on the sand.