While I did not get to meet Patrick in person, he made it very easy to get checked in and out and had everything that I needed waiting in the room. The room was great, comfortable, and just as described in the listing and pictures. This is a great location for easy access to hiking in Waimea Canyon and Kokee State Park where I spent most of my time. It is also an easy drive to the beaches and activities in Poipu. I did not spend a lot of time in Waimea itself, but the Inn Waimea is conveniently within walking distance to several markets to stock up on snacks and other essentials and close to some good food options.