To begin with, when we got there there place had not been cleaned. As a result, we had to sleep the first night without sheets. Jennifer said that nothing like that had happened before and she did comp us a night. There were problems getting the place completely cleaned the next day, which made us even more frustrated, but I think that largely had to do with the fact that we had all our stuff spread around by then. Otherwise the place is as past reviews have described. It's a pretty good value for the North Shore.