Alex was very corteous. Always reliable and quick response back. Also accomodated a few last minute issues without any hesitation. The apartment is in a prime Waikiki location. A block away from beach, Waikiki shopping and restaurant/activities. The parking included was a huge bonus. Its a very decent size unit and comfortable bedding. Does needs a little upgrades or updates in few details. Lots of stores nearby including grocery store lets than 2 small blocks away. Again best thing about rental is the location and all amenities surrounding it.