We had a great stay at Shannon's space. Everything from booking to departure was seamless. It was our first time to Hilo and we stayed for only two nights and I regret not booking a third. The location was ideal for nearby attractions like the volcano and Hilo Bay and nearby gardens, etc. It is just a few miles from town and the restaurants, which we usually prefer since we are away from the hustle and bustle.
The trade off is a neighborhood where you hear nature: coquis in the evening and birds in the morning. Loved it! As far as things to know, I travel with a night light and used it in the bathroom. My husband is 6'2" and he was fine throughout most doorways and ceiling beams, however, if you are much taller, it's something to consider.
The space is equipped with all we needed, the bed was very comfortable, and the place was clean. We would stay here again.