Some things happen that are unexpected and life goes on! That said, we were so excited about coming to Maui and we’re so disappointed with our stay and the customer service from the host and their team. When we voiced issues with a leaking and disturbing AC unit in one of the spare bedrooms that ruined my friends bag of clothes for the week, the property team sent a maintenance man who was nice but didn’t fix the issue. We let the host know that it wasn’t fixed and they said that it is fixed (it wasn’t) and then said they’d send someone else out the following day. My friends that stayed in that room got 2 hours of sleep from the noise of the AC unit and then we’re awoken by the early morning construction next door. Yep, a full remodel in the condo next door that wasn’t shown or mentioned anywhere in the airbnb listing. We let the host know and they said it’s not their fault, threatened to cancel our reservation leaving us homeless, and hung up on us when asking for clarity as to why.