The location for this property was amazing! Proximity to shops, restaurants, bars and beach was GREAT! However, we had issues from the moment of check-in. In my rental agreement I detailed that my arrival would be 1am- upon arrival the front desk clerk was very helpful however, did not have a key for me to access my room. They handle private rooms as well as the hotels rooms and do NOT issue keys for private rentals. I tried contacting the owner or property manager through AIRBNB app as well as the number given and no answer -after about an hour of waiting and discussion with front desk person she reluctantly made a key for me which was explained could put her job at risk. We were grateful for her going out of her way to help us. Upon entering the room - it was very clear that photography is everything. The AC was in the living area which was a small wall unit -it does not adequately service the apt so if you need to be cool you will be uncomfortable. The listing said their was a washer and dryer- which was deceiving because the unit itself didn't have one the property did- which was in the parking garage and coin operated. The towels given were 1 towel, 1 washcloth and 1 hand towel per guest- we had 4 guests. The towels were kid sized at best and certainly not enough for a 6 day stay without the ability to laundry without cost or inconvenience. We asked for additional towels and the response was "we supply 1 towel, washcloth and hand towel per guest". I asked for additional keys they said they could get them issued but we never received them. I emailed them regarding checkout instructions as we were leaving late night- prior to our check out date- the response said they are coming soon. 2 hours before we were leaving I emailed again and no response. We left only to find out that we were suppose to take out trash and turn in key at front desk otherwise there would be a fee assessed. Since we didn't get the communication in time - they said they would not charge the fee to us. The couch mattresses were stained and less than desirable.