First impressions: room was cute, enough room for two people for the week we stayed, and we loved that they provided beach chairs and umbrellas. Also the location was great, just a block and a half away from Waikiki beach and next to really yummy restaurants. It was awesome to be able to walk to the beach whenever we felt like it. We weren't able to get the weekly parking that was recommended so we ended up paying about $175 total for parking (it was $25 a day) in the Kuhio Building (street parking is impossible btw!). Bed was a little uncomfortable for me and my partner and by the third day, we were both having back problems but that could just be us so we didn't think of it as much of an issue. Unfortunately, on the third or fourth day, we woke up around 6:30am to the ceiling leaking. Jack, Mia, and Ssen were very responsive and as helpful as they could be at this time (calling maintenance ASAP, providing extra towels, and paying for the laundry when we had to wash the towels used to clean up the leaking water). It wasn't too bad (it would only leak between 6:30 and 7am) and we were able to clean it all up with a few towels but then it happened every morning after that until we left. The worst part was that they just didn't know where the water was coming from so we were a little paranoid it could be toilet water (they told us they didn't think so though, one of the maintenance guys told us the building was really, really old and that it could be coming from the roof). After it happened two days in a row, Jack and Mia offered us one whole night's refund and after the third day in a row, they offered us two night's refund. Which we were very grateful for! We understand that it wasn't anyones fault and there was not much they could do besides keep calling maintenance/plumbing. Besides that whole issue and the bed, we really would have given this spot 5/5 stars! Again, Jack and Mia were really responsive and communicative the whole time we were there and did what they could do accommodate to us. We still had a fantastic trip :)