I was told this was the 2nd best hotel in Hilo. The lobby was clean and the staff was super nice and welcoming. Check in was easy. The front desk staff arranged a taxi for me to get to the airport the next morning. Top tier staff. But then I got to my room… It was super outdated. For the price, I honestly did expect something a lot nicer. I got to my room to find the wallpaper peeling, the mattresses slightly sunken in and worn, and the room itself looking like it hasn’t been redesigned in over a decade. I only stayed one night. Won’t stay here again solely for the cost in comparison to the stay. Hilo is amazing and the people in this part of the big island are fantastic. I only wish there were more options or at least better options for lodging.