Margaret was very easy to work with, and promptly answered each and every question we had about our stay. The plantation style apartments are in a lovely setting. Centrally located in Kapa'a made it easy to get around on the bikes. The Kauai bus is very close, and you can take the bikes on the bus. Kitchen was stocked with the basic needs, and the fresh fruit, coffee, and coconut water were a plus. Unit was very clean and comfortable.