We absolutely enjoyed our stay at the Pineapple Express!! It is in a very peaceful area of the Big Island and feels very removed from everything despite being in a small neighborhood area.
The view from the patio/living room/hot tub was gorgeous and you can watch the sunset from that side of the house.
The stay was extremely comfortable and we even had beach towels available to us (which we forgot to pack!) and plenty of essential kitchen items to use.
We did get to use the hot tub and it was very nice!
Check-in/-out was a breeze and we did not have any issues with either process.