I lived in Robello for two months as I got settled in Hawaii.
The staff makes a genuine effort to keep the facility clean but cockroaches “run the place” according to one staff member. It was common to see them in the community kitchen. Each resident gets an assigned fridge within the community kitchen but mine held cockroaches and green mold. Additionally, there were frequent occurrences of food getting stolen from the fridges. If you stay here, consider only purchasing food that will fit in your personal fridge within your room.
I had several frightening experiences with the “permanent” residences within Robello. There is a rampant mental health crisis with many of them.
I tried calling the contact number for staff several times about concerns but they did not answer their phone. If you’d like to address your concerns then you need to find someone in-person.
The building is in a very, very rough neighborhood (Kalihi) notoriously known for its crime rates and homelessness.
There are several bus stops nearby.
Use your discernment as to the level of safety and privacy you require when booking an AirBnB. There is a lack of both at this location.