I stayed with my family of three and my mother's four.
The room was clean and very comfortable.
Four people were large enough, and the kitchen was full of goods such as zip locks and saran wraps, etc.
The answers to the questions were quick and very helpful.
The room is on the second floor, but there is a parking lot in front of you and the elevator is in front of you, so you can carry suitcases without any problems.
I thought there might be a shampoo, conditioner, soap, but there was. We were saved because we were fully equipped with washing machine and dryer. (There was no detergent.)