It came as a big surprise after reading so many positive reviews about this unit to find it in disrepair and dirty. The sofa bed is broken and there wasn’t any communication from the host about this before our arrival - we needed the bed for our family and were counting on it - but there isn’t a whole lot you can do when checking in late at night. The windows don’t have the ability to seal - they’re effectively glass shutters - so you hear constant road noise day and night. It’s particularity noticeable in the bedroom and the unit is right by a major intersection where people love to rev their engines late at night. The bathroom was dirty and not properly maintained either. The ceiling should be a drop down style panel, but it was clearly removed some time ago, all the HVAC ducts painted black and left as is. Some ducting was sealed up with duct tape.
Needless to say, we were very frustrated and fortunately found a suite at the Hilton DoubleTree Inn down the street for virtually the same price. The host did promptly refund our money after we asked for it, however I’m disappointed that we had such a rough start to our vacation.