My recommendation: book this one if it is free and you want to stay in this area of Maui.
This is an amazing condo...HUGE, with ample space for my husband and I and our 12, 10 and 8 y/o boys. The key to this place IMO is location - you can walk 0.5 mile to Kaanapali beach (incredible spot for snorkeling / kids / in general - and to dinner at Whaler's Village (outdoor mall). We ate at Hula Grill, Monkey Pod, and Lahaina Grill (best fish tacos, IMO), all there and a short walk away. Loved being able to do that!
The condo itself was immaculate and has every amenity you can think of - small cooler, large cooler, 3 x boogie boards, sand toys, chairs, snorkel gear, etc. We brought a lot of stuff, but a lot they had thought of. They also had a sweet welcome gift on arrival that the kids really dug.
The beds were super comfy - master + guest. Master is upstairs with a walk out patio, second bedroom downstairs and a pull out couch. My 8y/o said the pull out in the living room was comfy, too! The showers are huge and nice and the kitchen is well stocked, modern and spotless. The patio is great for relaxing - breakfast/coffee.
The pool rocked. My boys were in once or twice a day. It was clean, big and just beautiful - as are the grounds.
We've stayed in a lot of AirBNBs and VRBOs and this is my #1 favorite to date.
Oh, and communication? Spot on. I had zero issues during our stay, but asked a question or two before and Chris responded quickly.
Highly recommend this condo!