Terrible in my opinion.
( Keep in mind we are locals that live here in Maui)
Stood at Aina Nalu for 3 days and day one was off to a horrible start. I woke up around 12:30/12:45 am to use the restroom and the toilet did not flush. All water was turned off and no pipes were working in the kitchen and restroom. I called the host to see what’s going on at the time i found this issue off she said she will reach out to maintenance and someone will get back to me with what’s going on. I have now check out and it is currently 10/07 and i still haven’t gotten a call back by anyone regarding this issue and we checked in on 10/03. Listing advertises 2 pools and hot tub which when we got the the hot tub was closed for all 3 days and prior to that along with the big pool being closed as well so everyone was crammed into the smaller pool. There was roaches in the apartment and had sticky traps under the sink but we have toddlers in the room and don’t want that in their reach. They also charged us $374 for a cleaning fee which i get they have to clean but they also sent us a check out check list which stated we must put all dishes in dishwasher on a normal cycle, run garbage disposal and wipe down the beach gear and baby items that we have used. You would think that those things stated would be included in the chunk of cleaning fee. Also their housekeepers needs to do a better job as there were cherrios under the guest bed ( which no babies ate since they don’t have their teeth yet ) sand in the living room carpet and sandy in the shower. Not to mention the sand in the color from the previous guest who stood there. Very disappointed on how all this ended as we did a staycation of our birthdays and this is what we went though.