Tony was very quick to respond to any messages and very accommodating to try and make our honeymoon trip a success. The rooms lanai (balcony) is the EXACT view you see in the pictures, and such a great place to enjoy morning coffee or mimosas. Unfortunately only one coffee comes with the room, because the hotel is an outside manager not affiliated with the room, they will not replace coffee. BUT have no fear, there is a great coffee shop downstairs and you can get it to go back to your lovely lanai. This resort property is PERFECT location for easy access to explore the whole island. We were able to hit south shore and north shore beaches all in one day. The resort pools are very well kept, and make this venue a special treat.