The Parrish leasing service definitely provides you with enough information prior to and during your stay. We never interacted with a person, but the keys were available when they said and the property had been cleaned and was ready to go. The whole thing feels a little cult-like, but I guess that's just good branding? No complaints.
The property itself was fine/ok, but lacking in a few areas. Bedrooms don't provide a lot of privacy (have to walk through one to get to the bathroom) the ice maker was broken, but there were no ice trays, not a lot of plates/bowls/cups always running out for the 6 of us. NOT kid-friendly, the sinks are way too high. Entertainment center was sad, exposed wire going over the lanai -- lanai did not offer privacy or good shelter from the rain. Only 2 outside chairs, and both were wobbly.
The location across from the pool was great, they had plenty of beach chairs/toys available in the garage, and towels / soaps / TP etc. all well-stocked.