The communication was good but the place is advertised as 3 ocean views. When we got there we went out on this patio with many tall buildings in front of it and through all the buildings you could see slices of ocean. When you sat down the wall was so high you saw the wall and nothing else. The furniture was old and ratty. The curtains had big holes in them and the appliances didn't work. By the 3rd day they brought us new ones. One elevator didn't even stop on our floor and they were extremely slow. They did supply all beach equipment but you had to go a few blocks down to get it. Be prepared if you are going to book this place of the above factors.