Floyd is a GREAT communicator and deals with queries instantly. Convenience to road to Hana can’t be beat. Just a few minutes drive into Haiku - groceries, coffee, restaurants. Also convenient for driving to Makawao and Paia. Lots of space in the unit and bathroom was a good size. Strongly recommend the hide a bed couch be replaced as it was very uncomfortable both as a couch and with the bed pulled out. Overall happy to recommend this to the budget conscious traveller.