This is a wonderful unit overall. Very clean. Wonderfully located in central Honolulu. It was easy to get everywhere and the rental includes parking, which is a huge help. The four-star rating is only connected to some check-in mix-ups. Our keys were left in the wrong mailbox and our reserved parking spot was not immediately available. Vinny was very quick with communication and fixed the problems as soon as he could, but it was a bit frustrating primarily because we were so exhausted from our long flight from the East Coast. We wanted to just settle into the room and park the car and both of those steps took two tries. Overall, however, highly recommend!