Check in process should be easy after a long day of air travel BUT nope. The lock box code was the wrong code, we tried to call airbnb host multiple times but went to voice mail. Called airbnb customer service to inform them, they tried to call the host but didn'thave any luck also. Luckily the security guy was walking around and he unlocked the lock box with a different code. The washer and dryer was out of service. Other then that, the stay was enjoyable