Excellent communication! Tons of great advice about planning our trip. Had a little trouble with the truck and Sean and Cece were super communicative and ready to hand off another truck to us, which didn't end up needing to happen. Good idea to double check your equipment before you go as we were missing a couple things,but nothing vital and again, they offered to drop stuff off to us the same day. Highly recommend if you are trying to see Maui without breaking the bank.