The place was pretty nice and the location was great! It did look just like the pictures. However, the owner did not communicate about issues with the rental prior to arrival.
When we first arrived at the condo at 8pm, we found a note on the counter saying “A/C broken :(” and the window unit air conditioner had its power cord cut. When we contacted the owner about it, she just said sorry it was leaking all over the place, but it should be cool enough for us to sleep. She said ordered a new one, but it hasn’t come in yet. We were sweating our butts off both nights. We spent $630 for two nights without air conditioning in a tropical location.
I tried to find new accommodations last minute, but anything available was at least $700+ a night and it was too late to get a full refund for our two night stay. I bet this was a one time thing, but had she told us prior to the 3pm check in time we could have requested a full refund with no issues. Instead, she left us a sticky note that we didn’t see until 8pm.
I had specifically made sure the place had an A/C when I booked the place. There were other accommodations that were a lot cheaper with no air conditioning when I initial booked this place a few months back, but I spent the extra money to make sure we had A/C.
Overall, the place and location were great! I just wish the host had told us about the issue before the refund cutoff time.