Sarah is extremely organized and very prompt in email correspondences. She was always quick to respond to me with any questions or concerns. Her condo is very cute exactly as described on the listing. The only comments I have which I noticed the last couple of days is the condo next-door, when inhabited by neighbors can be quite loud as the walls seem to be thin. There is a large fan that is kept in the closet and that was enough to keep us cool at night, otherwise just note that there is no A/C! The patio is cute and contains a mini fridge/freezer and a plethora of beach/snorkel gear! This was great as we didn't need to rent/buy anything in terms of beach gear while on the island! We didn't really use the kitchen hot plate as we didn't want to deal with the mess and you must wash all dishes in the bathroom sink which we didn't want to do. Overall, Sarah's place is adorable and comfortable in a great neighborhood of Princeville close to many of the popular North Shore beaches and sites. I highly recommend the place if you are looking for a place on the North Shore of Kauai!