This residence is at the Cliffs in Princeville, a completely different property than listed in the description. We didn't find out until 4pm on the day of arrival that we would be located on the third floor, which was not ideal for our family; I was traveling with two young children and my elderly father. I booked the residence as listed because I needed a two bedroom, one-level residence and instead received a one bedroom with loft that had stairs that were too dangerous for my kids and father. This made us very uncomfortable for the entire week. I highly recommend communicating with Diane in advance of booking this place so you know exactly what you are getting. The residences at the Cliffs are nice enough, and Diane is friendly and tries to be accommodating but the bottom line is you are not getting what is advertised.