My family of 4 had a stay the last week of December 2021. I personally didn’t feel like the pictures showed the true room. To me it definitely seems older and could use updating. The bathroom sink didn’t drain, there were multiple dirty socks upon our arrival and pulling out the sofa sleeper, the sofa sleeper’s mattress cover was quite filthy, and there was a (live) cockroach in the bathroom. The soap dispensers had had water added to them to fill them back up , which instantly made me feel like what else do they skimp on!?
Our first night we had a warm night and it was uncomfortable sleeping. Even though we had the thermostat set for lower it wasn’t reaching our desired temp. The next day I did message the host and got a prompt reply within about 10 minutes. It was an easy fix…that the 2 magnets at the top of the sliding balcony doors must be in exact alignment for the air conditioner to turn on. However I feel like that information is something that should probably be given to guests as a heads up versus spending time on your trip unhappy. I expected more for a $3500 stay.