The team at Captain Cook Resorts was very responsive and informative. The location was great and only a couple blocks from the beach. It was also really nice to have a spot with AC and parking included. A few points of frustration...there was someone else's hair in the bathroom, the counter cloth stools had gross stains on them, and the elevator (out of Captain Cook's control) was shockingly slow (i.e., 5-10 min wait).