Scott was available and answered quickly. His instructions were easy to understand and wholesome. The location was nearby Waikiki beach and plenty of restaurants and supermarkets are around. The parking for 40$ per day is quite expensive but this is normal for Honolulu. The building is quite old. We had room on 28th floor with a nice view. It was small but well equipped with a small kitchen and a closet. Unfortunately, when we arrived the floor of the bathroom was wet and full of hair. Everything else was clean. The walls are very thin and we could hear our neighbors talking or listening to loud TV. But the worst was the window. Due to the fact that it was windy the window was clattering very loud permanently during the night so it was impossible to sleep through. The window frame seemed to be loose. The AC was right at the head of the bed so you had to either leave it off at night or cover your head so the gust of the wind wouldn’t blow too much in your face or ears.