I felt a lot of added stress while planning this trip, from elite pacific telling me that our original house was no longer available, to nobody at elite changing our reservations to the second house, and then not be notified of this. I reached out with multiple calls with no response, leaving messages after every every call, writing multiple emails with my concerns. When I finally got a response I was offered houses at lesser value then what I paid for and one even on a different island. If these problems were taking care of sooner, not the week of our check in, my feelings would of been completely different. Even though we ended up with our original house elite pacific was barley opolgetic and offer us no sort of compensation for such an inconvenience. I will no longer be doing business with elite pacific due to its staff's lack of proffesinolism from being difficult to contact to no being able to book a reservation.