Let me be clear, my review is not directed at the owner, or the condo itself, but rather AirBnB and Vacasa for their complete mishandling of my situation. The unit itself is clean, well equipped and in a great location, except for the street noise and Coqui frogs all night long. After a long day we arrived to find the lock box code did not work. After about an hour of texting and emailing I was given a code that worked but the only key in it was the screen door key. There was no front door key in the lock box. After more texts to support, I was finally given a code that worked. Once inside we found the front door key sitting on the coffee table. That key didn't fit the front door lock. The entire time we were here we could only lock the screen door. I made several requests to get the correct front door key with no response. This is our fist time using AirBnB and it will be our last. As instructed by staff, I left the screen door key in the lock box where I found it.