Room was adequate for our needs, but despite a cleaning service the day we moved in, after I dropped something and it rolled under the bed, we discovered a thick layer of dust under the bed. In addition to some other things that made it obvious there had only been a cursory sweep. The shower all in all was pretty bad, either super hot or cold. And for 4 of our 6 days the elevator didn't work (super slow when it did) but thankfully we were only on the 9th floor, not higher.
The location is perfect, very close to the shopping areas, and restaurants. Alyssa was very polite, and answered all questions quickly. We were able to check in earlier than the stated time, and the room was very comfortable. We weren't in the toom very much, because WHY would you spend a lot of time in your room if you are in Hawaii, but our neighbors had a kid, and we only ever heard them in the halls, never through the walls. All in all a perfectly adequate room