Most of the apartment was clean, however the bathroom was not cleaned very well before we checked in. The rug had very obviously not been cleaned, there were a previous tenant's hairs from a "personal area" on the rug and floor by the shower. The cup next to the sink didn't look clean either.
The bed was comfortable, there were plenty of dishes, towels, sheets, hangers, etc so that was great. There was laundry detergent so we were able to do a couple loads if laundry. But the apartment itself was quite a bit more worn down than described. Loose outlets, dirty walls, lots of chips in the tub, the ottoman/hide a bed looked like it was from a yard sale.
There was a nice, large TV with an Apple TV hook up but we were not able to get the cable to work to watch local channels. I contacted Olivia to see how to get local channels. She responded pretty quickly with an answer and I responded that we still couldn't get it to work. We were staying an entire week so we wanted to be able to watch the local news. She said she'dbe by the following morning at a specific time and she never came by and we never heard from her again.
Overall I expected more so I was pretty disappointed.