Brett & Mo are quite possibly the best hosts we've ever encountered! They are super kind, attentive and very quick to respond. We encountered a small (non) issue during our first day there and they resolved the issue within 10 minutes. They provided us with pertinent info in a very timely manner. Not only that, they also provided us with detailed information regarding local dining and fun Oahu destinations! They were basically virtual travel guides! The condo itself was perfect for our family of 5 (3 kids aged 8, 11, 14). The pull-out couch was comfortable enough for my 6'2" husband (yes, my 8 year old son kicked him out of our bed so that he and I could have a slumber party) :) The 2 queen beds were SUPER comfortable and the black-out curtains allowed us to sleep in whenever we wanted. The kitchen was very clean and comes with all of the cooking appliances, pots, pans and utensils you need. The walk to Waikiki is quick and we opted for Queen's Beach, which is less crowded and closer to the condo. All-in-all, the process leading up to our stay and our actual stay was easy and smooth.