Check-in was SEAMLESS. I love the location because you can walk to the beach and pretty much everywhere in Waikiki. Just to clarify, this is a hotel room that were turned into units that you can own and lease out. This room looks and feels like a hotel room and needs a renovation. The beds were both very comfortable but needed more than 2 pillows. I slept with all 4. The shower was not wiped down there were hairs on the wall. The AC worked GREAT! I also liked the lanai. It did face out to 2 other buildings. The only issue was the pigeon poop. The unit is also on the 5th floor and there was no issues with the elevator.