PLEASE READ THE ENTIRE REVIEW. My wife and I arrived late (10pm Hawaii time) to the Airbnb to be shocked that it had not been serviced yet. We tried getting hold of Andrea and her property manager with no success. We scrambled for over an hour to either find another Airbnb or hotel for that night and about after an hour her property manager got a hold of us. After letting her know how upset we were they were able to move us to another listing for the night and promised to have the place ready for the following day by 10am. We skeptically came back the next morning and luckily found the nice clean Airbnb everyone else wrote about in the other reviews. It seems like there was a health issue with the property manager and a breakdown in communications. Once we finally came back to a clean place we really loved our stay there and it is as great of a listing as all the other reviews say it is. We really enjoyed the rest of our stay there and would stay here again. Stuff happens and Andrea and her team did the best they could to make up for it.