Vivian is a great host! She's very responsive to direct messages and text! She checked in with me a day before our arrival to ask if we needed early check-in or late check-out. At the time I thought we were fine with our itinerary as is but I ended up making a last minute request to check in early the day we arrived. She said it was no problem so we were able to settle in a bit earlier than anticipated. The location is great! It's very close to many restaurants and grocery/drug stores (Safeway/Foodland/Longs). It's also just about right in between North Shore and South Shore. It took us about an hour or so to drive to either side of the island.