The Airbnb is well located and the check-in/parking instructions were easy to follow.
Unfortunately the manager that the owners hired to help facilitate our stay was less than helpful. On the morning of day two of our stay, I noticed that the Schlage door lock was low on battery (flashing orange when we placed our code in and locked the front door). I messaged the manager and let him know that the door lock battery needed to be changed. He confirmed that he would handle it and we went about our day.
That evening, we came back to our Airbnb and discovered that we were locked out because the manager hadn’t changed out the battery and the door lock system had died entirely.
The manager told us that he wouldn’t come to the Airbnb unit because he didn’t know what to do, and his suggestion was for me to purchase a larger battery, follow a YouTube video he found, and try to short the system.
Thankfully, I got ahold of the owners and he let us know about an alternate way for us to access the lock.
The actual unit is fine.
The renovations are nice.
We did end up purchasing raid because we saw a couple of roaches during our stay.
But the interaction with their unit manager was just incredibly negative and off-putting.