The place was clean and cute and in a good location for exploring volcanoes park. There were some nice touches with some lite breakfast items. Our first morning, very early, we blew a fuse from having the microwave and hairdryer going at same time so don’t do that. Luckily Julia was awake and fixed that promptly for us when we reached out to her. Upon checking in when we first met her we felt chastised for having bought a case of water. She questioned why we did that and let her disapproval be known that we didn’t bring containers from home. Another issue to be aware of is the lack of noise insulation. We cd hear her clearly and knew she could hear us. She wasn’t loud and it wasn’t disruptive it just made the stay feel less private. She was a very quick communicator and was definitely present if we needed her and passed along useful information.