We stayed for the first weekend of our kids' summer break. The room was a proper rate considering we booked last minute- 2 days before check-in. Talia was very easy to communicate with and quickly responded to all of our questions. We received our confirmation details without a problem. We booked a mountain view room, but that wasn't quite what we got. We had to peer over the railing and far to the left to see the mountains behind the building. Our view was of some kind of mini boat harbor and power plant/station? Also, our kids were a little disappointed to not find a tub in the bathroom, but our standing shower worked well enough to rinse off at the end of the day. The hotel itself was wonderful too. There were lots of dining and snack options on the property or close by. The grounds were pretty, spacious, and cool compared with the Aulani next door. We walked over to the shop at the Disney branded hotel, and it was so hot, loud, and crowded in comparison. We were so grateful to have booked with Talia. The pools and slide were warm and great fun for our whole family. Thank you!