Hawaii
REVIEW OF UNIT 523 760 S. KIHEI ROAD
Time of Occupancy: 11/7 – 13, 2022
We arrived at the unit at 3:45 for a 4:00 check in. The unit had not been cleaned yet and was disturbingly dirty, smears on the walls and light switches, counters smudged and dirty, dirty glassware in the sink, toilets ---- ugggghhhhh. We took this unit precisely because of the high cleaning reviews – we cannot return the favor.
We emailed the host, Gary, as we did not have a phone number. He merely asked, what time is it? We were exasperated he said go to the beach --- in our travel clothes after a day of travel and groceries in the car? We certainly had no intention of leaving our suitcases there. A woman finally arrived to clean. She looked like she had already had a very long day. She spoke no English and could not communicate with us. Gary never told us when she would be there, when she would leave, when we could return. We finally went back to the unit 2 hours later and the cleaner was gone. There is no way that place could have been adequately cleaned in that time period.
Gary was a poor host. He did not ensure the place was cleaned, he did not offer any solutions for the problem, he did not communicate well by letting us let us know when the unit would be ready. He merely said, go to the beach.
The unit is in a good location, beautiful view but the host leaves a lot to be desired and clearly, that place needed and still needs a deep deep clean, not a swipe and go. There was stuff under the beds and probably elsewhere too, curtains need a good washing or better yet replacement, windows need a good washing and there were ants in the dishwasher and probably elsewhere too.
The unit does not have A/C and the temperatures reached into the high 80’s. The master bedroom has windows that do not open so no ventilation. The lack of air conditioning should be noted in the description of the property.