Lily & Brian gave very easy to follow instructions on how to check-in/out of the property. They also gave great recommendations for food venues & places to visit. They were in contact with us to ensure our stay was enjoyable and we didn't run into any problems. The location is very central about ~10min walk to the shopping centers and Waikiki beach. Also it's close to the highway if you choose to drive around the island. Parking is secure in the underground lot. It can accommodate a large sedan, but it was a little tight with a 7 seater SUV something to keep that in mind.