Mai's place was great and better than we expected! The location was absolutely perfect. It was very close to the Mauna Lani stores (which made dinners and late night store runs convenient). In addition, having access to all of the Mauna Lani amenities was a fantastic bonus. The pool was literally right across the street and having access to Mauna Lani's private beach was perfect. Mai's communication and service was great. She responded immediately to any questions and helped to make our stay as comfortable as possible. The place was sparkling clean and was just right for a vacation get away.
The only mishap that occurred involved the AC. We tried to convince Mai to purchase a portable AC unit for the room which unfortunately did not work too well and had to be returned. The room was a bit stuffy at nights due to no windows. But with Mai's wonderful flexibility and willing to help, she turned on the AC to cool the room down and with the help of the room's fans, it made it better.
We highly recommend this stay to anyone! It was great!!