My husband checked in and he states that she was nice and accommodating. The apartment fit the description and the neighborhood was nice. The only downside is that the apartment was in a building that was part hotel and private residence. When I arrived to the apartment , I was greeted by a strong stench of marijuana in the hallway which was an immediate turn off. The apartment itself was great, clean and just right for a short stay. It looked just like the photos and was within walking distance to stores and eateries.