My experience at Jennifer's was great. She was extremely responsive to any questions we had during our stay, and made the entire process a breeze. My family of 6 was extremely comfortable, with plenty of space, as well as extras such as pots, pans, and even bathroom products. The location was amazing, with easy access to the beach, and my favorite part of Hawaii, the North Shore. We also loved her personal touch of chocolate macadamia nuts upon arrival, as well as guide books that helped with our planning. I would highly recommend this condo to anyone looking for a REAL Hawaii experience.