We felt TROUBLED AND HOMELESS when we cannot get in in front of your Airbnb right after landing on Big Island on Jan 1st of 2019
PLUS, NO access code in the email, NO key at the door, NO clear instructions provided by the host, NO response from the host till the late night after we cannot get into the house.
DISAPPOINTED &
We were very stressed at the 1st day of 2019 when we just started our vacation. BAD memory in Big Island
Plus we don’t feel being apologized.
TERRIBLE