First time giving negative review on Airbnb. The worst experience ever. I regrettably didn’t take seriously enough of the bad reviews from the host’s other properties - they turned out to be very true. The host has been rude, condescending and even discriminating. I was crying over what she said to me during my first two nights.
Example: When I told her I felt extremely cold without sufficient body cover during the night. She replied as “it is summer in Maui.” and said I was being unreasonable. How could a host be this rude and judgy when the guest requested something they urgently needed? I tried to explain further that I was suffering from the medical condition. She then replied, “Perhaps it is your medical condition that blankets can not warm you.”
Other few things:
1) The property lacks the basic bedding supplies (no quilt/comforter/duvet) but I understand people have different ways to cover their body during sleep. But given the price point, they are still something expected to be provided. Same with the shower set. I’m running an Airbnb myself and these are something very basic & easy to offer to make guests comfortable & feel at home.
2) Another thing that made us uncomfortable and terrified was, Cimi sent her employee to deliver the things without our permission & after us explicitly telling her they were no longer needed bc we purchased our own.
3) While we were very frustrated with the PM, we wanted to be fair with the view of this property. Nice and chill. That’s why we booked it at the beginning, and appreciated it a lot upon arrival.