From my experience they can expect a beautiful physical space including the exterior. Management was excellent. They were friendly , knowledgeable, and responded immediately to requests. These were actually minimal because everything was pretty turn key. That being said they allowed the first whom arrived to check in early as I was delayed a full day because of work. They requested appropriate information anddocumentation but otherwise really helped smooth a p
potentially problematic bump in the road. A wonderful trip and I would stay again in a heartbeat