We came here for our honeymoon and the place itself was exactly as pictured and advertised. We had everything we needed and it was very clean! The location of the bnb in Princeville was also fantastic! You are so close to many different beaches and also to Hanalei. Teddy sent multiple different auto generated notes with clear instructions for check-in & check-out. I was not able to get a hold of him with questions when I tried but it looks like other guests who left reviews were. I will also note that you do share a wall with other guests so we did have a couple nights of being able to hear them very clearly however its really just luck of who is next to you. In the end it was worth it for the location, cost & cleanliness.