Ash was very communicative and ensured we had a smooth check in and out. The view from the window was beautiful.
Only weird thing was that when we entered the first door, we thought we were going into the studio, however there was another door we had to go through. It looked like there were two separate units behind the first door. The elevator had maintenance issues so it was annoying going up and down, but that's not really Ash's fault. She was able to tell us ahead of time so we aren't sitting there trying over and over again.