The place was cozy and well stocked with everything you would need. I only saw Karla once and that was to guide use around the place. But I did message her prior and she is way prompt and helpful and kind.
Some perks, she provides you with a stick of butter, eggs, spices, teas and coffees with the half and half to go with it. The jungle sounds are beautiful to go to sleep to and my body clock is wired for a certain time that matched the roosters in the morning. My child slept through it all with 0 problems and he is at that pre-teen stage where it's like waking up a wall in an earthquake. Speaking of kids, the beach supplies were on point for any activites you would need to do.
The place was great.