This place has a fantastic location that can't be beat. Central Waikiki, 2 blocks to the beach and the Koa Avenue shops and restaurants. We loved this aspect! Check in was smooth, and the staff at the hotel were wonderful. The concierge was helpful also. A/C worked well and it has all the basics you need. The only aspect we found challenging was the bed. For us, it was too soft and sunken in. It made for several nights of difficult sleep and backaches. We did lots of stretching in the morning. Otherwise, we had good stay and enjoyed the suite.