Charged an undisclosed $200 deposit fee at check-in making my one night stay a $400 charge to my credit card. It is unethical to not have that in your description! I could’ve stayed at the Sheridan for cheaper in Waikiki, with lots to do as opposed to spending an outrageous amount on a tiny room in an area that felt unsafe, unlit, extremely noisy, smells of smoke And burning glue throughout the stay entering our window. This is by far the worst deal I’ve ever paid for. I feel very violated by not being disclosed this amount prior to investing a trip to be here. I do not recommend this place at all. Just for the simple fact that they will lie to you in their description about what the cost of the room is for a night without disclosing hidden fees and secret deposits. Why not be honest? Why not post pictures of the actual room I ordered online?
That is unethical and I cannot recommend this place to anyone who will not treat me with honesty and uphold a simple and clear payment amount.