The place is beautiful! While we were there for 4 days/3 nights, we didn't get to fully enjoy the place as much as we were out and about doing different activities. There were 6 of us and we very comfortable given the size of the place. For the most part, the communication was good, but there were a few issues we encountered during our stay that were not accurate to the posting.
Accuracy of Listing: The place is situated on a coffee farm, which was not a problem, but they failed to list on their post that the place is two-story, not a single story home. They have two guest upstairs and the airbnb is on the first floor. This was shared a few days before our check-in. While this would have been nice to know before booking, it didn't cause any issues, just a little odd that it's not listed in the posting.
Towels: We were there for 4 days/3 nights and sorry, but 1 towel is not sufficient for a party of 6. They mentioned that they are not a hotel and use a system to conserve the amount of towels used. That is fine, but this may not work for everyone and that is something the host should be mindful about when offering to airbnb their place. Luckily, I asked a couple of times and they provided extra towels, which was appreciated.
Commuting: We had a vehicle, which I would highly recommend because the place is situated in the mountains. I heard getting a Lyft/Uber may he challenging because of the location.
Amenities: A few DID NOT WORK! You would think they'd have everything checked twice, but that wasn't the case and caused inconvenience. The microwave in the kitchen was not working. We would put something in to warm and it would stay cold. This was frustrating and was not fixed! Joshua was not there and had a co-host helping with these matters. Unfortunately, the lady acknowledge what was happening but did not act fast enough to resolve it so we never got to use it. There is another property on the farm, so the lady let us use that one real quick. We also had an issue with the remote control that was not working. We told Joshua and the lady came down to fix it. My family shared that while they were trying to share what was going on, she was dismissive and tried to fix it on her own. They finally got it fixed by replacing it with another control. Her hospitality wasn't the warmest. Also, there is a washer and dryer on the pictures, but you can't use it unless you ask and absolutely need to. They may be willing to let you.
Overall, the place is nice and we made the most of everything. Unfortunately, there was a 4.7 earthquake in the area where we were at, but everyone and everything was okay. What a day to be on the island!