This was such a great deal! Amanda & Kyle were very flexible with pick-up/drop-off of the car to suit our travel schedule. We had better luck contacting them via phone. Just a few things to note, the room is on the ground of a 2-story hotel bungalow and you can hear the people above you walking around or watching TV. The extra cooler and Keurig (bring your own pods) were nice to have. The car was very basic (manual windows & locks) but was clean and and worked well. We had a nice laid back trip with lots of hiking, snorkeling, whale watching and swimming.