Very happy with their flexibility. We came earlier than our planned 4pm check-in time. They texted me when a unit was ready and we were set! we had two cars; while one car was the limit for at the villa, our 2nd car was fine to park in the first lot on the property. They gave us five entry bracelets to unlock the doors, whivh accommodated all of the adults in our group. Checkout was just as easy. It was comforting to know they have a system for leftover food, including local donations. That made checkout all the easier as we weren't feeling guilty about wasted food that we couldnt take back on the plane.