I’ve stayed in about 40 different airbnbs/vrbos, and this review lands within that context.
Pros: Excellent location. Lovely lanai for drinks / coffee. Ocean view & sounds. Opportunity to watch sea turtles in the cove. Napili is close to some great food and beach options. Napili Market is a perfect spot for the poke bar & other necessities. Coffee Store is a delicious coffee stop. Unit is very clean, though not immaculate (in particular floors needed additional cleaning).
Cons: Lukewarm water in showers the entire stay. Two air conditioners are in bedrooms in back, but front living area and kitchen get warm without one of its own. Lack of complete / thorough amenities (for example, incorrect size coffee filters, only two trash bags for a 5-day stay with 5 people). Host uses a management company who passes on your concerns to an on-site service team, who then contacts you to resolve, but not particularly quickly. Property pool closed during our stay due to electrical issues.