Joy helped solve a tricky problem. 2 weeks prior to our arrival Joy notified me to say the property was no longer accepting guests, (despite 50% payment and booking 3 months in advance). She offered an alternative booking and I am very appreciative of her efforts to find us somewhere else to stay especially given it was a busy holiday week. The new accommodation was a lesser property.
I will never know if my feeling of it being a potential 'bait and switch' situation was accurate or if I was darn lucky to have had Joy in my camp to find a last minute alternative option.