Randall was warm and friendly from our first email contact and followed through on our arrival with helpful tips on the locale. The apartment was exceptionally clean, comfortable and tastefully decorated. The home is very well built and is open and airy without sacrificing privacy. There are double screen doors to both lanais and double fans on both floors so we were never too warm. We loved the view from the rooftop. We did our grocery shopping in Hilo and found the kitchen stocked with everything we needed to prepare our meals. We were looking for a lovely quiet country location and it was even better than we had hoped. An added bonus was finding so much fresh produce available at the farmers market and from local gardeners. Randall's home met all of our expectations and exceeded some and we'd stay there again in a heartbeat.