John was a great host any issues or concerns when I reached out to him he responded right away always within a timely matter he reached out to me due to a previous guest putting three holes in his couch he apologize for the inconvenience that the new couch wouldn’t arrive in time the only issue we had is a lot of ice was building up in the bottom freezer so the door wasn’t closing all the way which caused water to leak on the floor I reached out to him and he was aware and understood my concern great location walking distance to whatever you need would recommend and book with him in the future