I arrived a little after 3p and the bed was not made, pillows on the floor and trash was full and dirty cups in the sink. I was Super tired from my flight but did not feel comfortable to lay on the unmade bed since was not sure if the previous guests were checked out or if was clean or not. I messaged then called. He said the maid was half way done and just needed to make the bed. Cleaning lady came and was very nice and was rushing, I felt so bad for her. One of the beach towels had stains, there were nasty dirt on the bathroom door. Both Elevators did break down and I had to hike up the stairs to 24th floor at 11pm, some of the floors in the stairwell did not have lights and it was very humid. Rolled my ankle a week prior so I had to take several breaks. Other than that the view and sliding window was nice. King bed and AC. Elevator was working the next morning. When I left the lock box did not stay locked and I let him know also took a video so I would not be charged extra for something that was not my fault. Since I left at 8am and left it cleaner then I arrived I asked if he would consider a credit for the cleaning at the least but he only responded it’s up to the ol man…whatever that means. Would definitely not recommend as there are better deals for less cost. Also there were roaches, but I believe many places on the island have roaches.