Victoria was very responsive and welcoming. During our stay there were threats of bad weather and she was quick to send us safety and storm preparedness information. The condo itself was clean and comfortable. We were happy to come back to a spacious and comfortable place every night. It did get warm during the day but we expected that and with the help of the fans (no A/C) we were fine. The kitchen was well stocked with all that we needed for simple meals. The location was perfect for us as we focused our activities in the Hanalei and north shore areas. I would definitely recommend Victoria's home for anyone thinking of staying around the north shore.