Debra and Shauna were the best communicators I've had with Airbnb. Sure to unforeseen circumstances, they had to arrange an alternate location at the last minute. It could have been a disaster for us, but they worked out all out and our stay was nice. They didn't have to be so kind and I'd love to stay at Debra's if we ever return to Kauai. Since we didn't stay at the Poipu Suite, although it looked very nice, I can't comment on anything about it other than our desire to stay there if we come back.