This is a great property with lot of amenities and things to do around. We love the fact that it came with access to Mauna Lani Beach Club. Host was flexible enough to extend our checkout time by an hour.
However, the check-in experience was terrible. We never received the check-in instructions and couldn't reach the host for 5 hours via Air BnB. Phone number was not available on Air BnB app or website and I was lucky enough find it in one of the emails. Host sent the check-in instructions via SMS after I contacted over phone.
This is not the kind of check-in experience we expect from a premium rental like this.
Overall, we had a great time once we got to the property.