We had a pleasant stay with Katrina in Hilo. Communication was really great. Check-in instructions were clear and the check-in process was easy. The house is fairly spacious and there are a lot of plugs in the bedroom for charging your phones and electronics.
If you are a light sleeper, this may not be the ideal place for you. Unfortunately we could hear dogs and roosters throughout the night. That being said, earplugs were provided, however you might still find it challenging if you are a super light sleeper.
We were super jet lagged so it didn’t end up being a huge deal for us.