Poor communication. Hidden fees and costs through his personal business. Doesn’t communicate through Air Bnb, instead choosing personal number and website. Didn’t remember who we were or what truck we had (has a lot of trucks he rents out). Equipment was poorly maintained - he offered to fix it but with limited time we didn’t want to waste heaps of time getting things sorted. Rented from a proper and respected 4x4 service on the Island for the second half of our trip and the difference in value was huge. There are much much better options for your money on Kauai.