We stayed here two days before the cruise and two days after. The hot water was working upon our return and the bellman was great in storing our luggage before we could get into our room and after checkout both times. Convenient location to beach, two blocks away. Great balcony with view of ocean and canal. Room is clean and perfect for two people. Bed is comfortable and bath is large with two closets. Mini fridge and Keurig worked great with complimentary coffee , sugar and creamer. Water, tea, coffee and ice provided free in lobby. Staff was very nice and elevators were very prompt.