We had a great experience with Maui Resort Rentals. They had excellent customer service before and throughout our trip. It was very simple to ask them questions either via phone or via air bnb chat. They typically responded to the chat within an hour or less.
Our accommodations were beautiful. Everything was clean. The kitchen was well stocked. A wire was sticking out of our toaster. It still worked, but I messaged them about it, and a new one was brought to our room very promptly. The free local shuttle was also a great perk!