The house is spacious, in a gated up-scale community. Suzanne is very helpful and responds very quickly to any questions or concerns. The kitchen and living room are an open floor plan, this allows for great views from the house. Every little detail has been attended to. The house comes with good quality products such as paper towels, toilet papers, laundry detergent, hand soaps, beach towels etc. (not the cheap stuff). The pool is small, a lot smaller than I expected. The house is far from Hilo. It's quite a hike to go out for meals or store runs. The house is closer to Akaka falls, Waipio valley than Hilo but farther from Volcano, Mauna Kea Summit, Black and green sand beaches. If you are looking for a longer stay (more than 2 days), this house is great. If you are in the area because of Hilo and Volcano National Park, this house is farther than I would have preferred.