When I arrived to the Plumeria, Richard was there to check me in. He was pleasant, friendly and efficient. He kindly gave me a brief run down of the policies, and a handout with any contact info and information I would need. after I had the keys to my room in the shared apartment- he walked me up and showed me the location. It was clean, my door had a lock and the wifi worked! I got exactly what was described. All the basic amenities, for a great price. I bought a monthly bus pass from the 7/11 and traveled by bus throughout my stay. Convenient! I would certainly stay again.