We arrived Christmas Eve and my husband and I both started having allergies and asthma immediately. We looked around for the cause and opened the vent covers to the AC system ductwork. Dead cockroaches and bugs were in the AC vents, there was a pee smell in one of the bedrooms, musty smell throughout, moldy filters, cockroach even stuck in the vent panel. Absolutely disgusting. Even though we could not stay due to my asthma from these unclean conditions, CB Island Vacations refused to give a full refund and beyond that, they are alleging that we fabricated our entire experience. I left the same day we checked in, in tears and with an asthma attack on Christmas Eve, and it took days to find replacement lodging. It was such a terrible experience and when I reached out, they only offered a 50% discount, and alleged online that I made up the whole thing. This was an extremely sad, disappointing experience and I don't want anyone else to go through this.