We loved this place. Why? It was spacious enough for us to stretch out, the kitchen was fantastic (great appliances, well appointed), the balcony was spacious, etc. We also could easily walk to our favorite restaurants on the south side of the bay. The place was quiet too, which we loved. Tiffany is the best representative ever: any time we had questions she was right there to offer help and flexibility. We absolutely loved and appreciated her. The only issues we had were in regards to cleanliness and written communication. The shower door was smudged/covered in water spots, there were dirt finger smudges (and food?) near the bathroom door handle, and the bathroom mat in the bathroom off the kitchen was brown at the edges, looking like it hadn't been washed in a while. There were ants in one bathroom (but this didn't bother us, as we used to live in Hawaii and ants are a real thing). Especially during COVID, we notice these things: the cleaner a place is, the safer we feel.
Regarding communication: we received a lengthy email prior to arriving that told us how to check in, check out times, and wifi names/passwords. We printed that out. Some of that information ended up being accurate, but when we arrived the check-out time was different, the wifi name and password was not right, and the cleaning required by us before check out was different. So, just as a gentle note: please make emails and the hard copy/welcome packet the same to avoid confusion.
Just a note: if you use the A/C, the condensate water will pool up on the balcony. We tried sweeping it away, but after a while mostly used the fans and that that was fine: the place stays cool enough without the AC units.
Don't take any of these comments to mean that we didn't love this place. This place is truly amazing: one of our favorite places to stay now on the Island. We highly recommend.