We enjoyed our stay here. The unit is clean and comfortable for two people. Short walk to the pool and grill area and parking lots. This unit is a downstairs unit and is accessed using stairs. Kitchen is well stocked with everything you might need for cooking. It is a bit of a drive to Kona or Hilo, but we enjoy driving so that wasn't a problem for us. Volcano National Park is close by so we visited during the day then again at night. We could see the mountain from our front door, ocean from the patio, Nene geese on the golf course and green turtles at the Black sand beach. We did not need to contact the management for any problems but another family did and the staff were very prompt and polite in assisting them. We look forward to visiting again.