Full Disclaimer: I did not actually get to stay at Floyd’s place…BUT I am giving them a 5-star review because I had a medical emergency just before boarding my plane to travel to Hawaii and had to cancel my entire trip at the literal very last minute! Ugh. I filed a standard cancellation notice with them through Airbnb for the partial refund they offer, but Floyd went out of his way to help me file and receive a full refund for my stay with them!!! It’s been a very stressful week as I deal with this medical issue and one of the few bright spots has been Floyd being a compassionate, understanding and caring human being in my time of distress. Being a decent human being always deserves “5 stars” and I’m looking forward to eventually being in good health again and being able to re-schedule my trip to Maui in the future and stay at their place!
Thanks, Floyd!