Firstly, the unit was hard to find. Secondly, the pictures for this property have been staged to show a lush, luxurious, clean unit. This was not the case. Although the Maui Paradise Properties representative I eventually spoke with said many pictures were taken prior to our arrival to prove cleanliness, it was not clean. (She only called because I sent a complaint to an automated welcome text I got the next day after we checked in. I couldn't reach anyone by phone before that.) There were multiple dead bugs on the floor and on a dining chair. There was a child's toy left under a chair and the surfaces in the kitchen and one of the bathrooms had not been cleaned well - there were sticky spots in various places in both rooms. The shower door had also not been cleaned. We purchased some cleaning supplies and cleaned all the surfaces and swept. There was a creepy cobweb on the ledge above the bed in the smaller room, and when we pulled the bed away from the wall so my daughter could sleep, we were greeted with many more dead bugs, an old cookie, and a dirty earplug. Although some of the reviews said the beds were comfortable, they must have preferred extremely firm beds. We could not sleep on them. Also, when I pulled back my covers, there was a peppery substance and hair in the bed. The living room furniture is also stiff and uncomfortable. The policy is no refund within 60 days. I even sent my own pictures to show things had NOT been cleaned. We thought we were getting a luxurious room, but we had to leave and find different accomodations after only one sleepless night. We have stayed at many properties over the years, but this was the most uncomfortable, the dirtiest, and the most expensive condominium we have ever rented. If you like hard beds and don't mind mediocre cleanliness and bugs, this unit is for you. Otherwise, don't be tricked. You won't get your money back no matter how you find the room. I hate to leave a negative review for anyone, but this had to be said to help others avoid spending money on uncomfortable accomodations. Hopefully this review will help Maui Properties do a better job with cleaning for future guests.