Host was Nice to give me a 50% refund after I had to deal with a dirty house. There was a fire before I got there and everything was Full of ashes. They could not clean after last visitor either. To be honest, I was expecting them to clean after the first night, but they did not. That is why she was kind enough to give me half of my money back. Did not have any other problems. It took her 15 days and 3 messages from me to give me my money back, but she did. All of this seems pretty exceptional. I do not think this is likely to happen again.