Overall Chris was responsive. We had multiple issues, door lock batteries dead, couch sleeper wouldn’t fold back in, and kitchen sink leaked and left water all over under sink where there was a bowl to collect water so not the first time it’s happened. We cleaned it ourselves and there was a strong odor from it. No response on the latter, but it was Christmas Eve and Christmas Day. Still no response on if the issues on the sink or couch were fixed even 2 days after check out. If all items were fixed this place would be worth the $$ but not in current state.