Communication was good. They helped us out with one of our party having a motorcycle to park in the same space as our car, and we appreciate that, however..
Upon a quick glance over to fill out the required inspection form by Alohana, the place seems adequate. But once you've been in it for a bit, you can't help but see the cobwebs, the dust collection on the light fixtures, and most other surfaces, broken hinges, dirty Louver doors, broken Louver doors. What made obvious the lack of care by the cleaners is the slide glass doors. The curtain is pulled to the left. The cleaners "cleaned" the glass up to the curtain line. The glass behind the curtain was filthy. The rest of the "cleaned" glass is poorly done. Nothing but one massive streak. The kitchen stools are filthy and in dire need of a steam cleaning. We did not use the pull out bed/couch, so I can't say much about it other than it appeared to be a thrift store find.
I slept on once of the single beds in the 2nd bedroom. The one closest to the Louver doors is so noisy, it woke me up while wearing earplugs. My brother and his wife could hear the bed noises from the master bedroom. I pulled the top mattress off and pulled it into the living room and that was better. Ps fix the Creaky squeaky noisy bed.
The shower curtain is ridiculously too large for the space it occupies (all that needs done is to trim it with scissors), the floor of the shower was filthy, and as someone else mentioned back in January.. no shower caddy, so your soap, shampoo, and conditioner must be on the floor. Being a bit outdated is fine. That's where some of the value comes in on the price.. but the absolute filthiness doesn't make this a good deal at all. As a matter of fact, this experience makes me question the value of AirBNB anymore. For the money, a hotel would have been a "cleaner" choice. I do not recommend this place to anyone because of the filth.
Great location, great views.. completely filthy.