Lauren was friendly, kind ,honest & responsive. She lives on site so can help in real time but is not intrusive. Remember that you are off grid so wifi etc. can be spotty, but Lauren is always responsive & we considered this part of the unique location and experience. The place is lovely, private & clean with lots of little touches like binoculars to look at the incredible lava field. We hiked about 20 mins over the lava to see the waves crashing onto the sheer cliffs (wear good shoes!) You can see amazing stars when the sky is clear (the only place in USA where you can see the Southern cross!!!... and we did!), also the glow from Kilauea volcano when it is erupting!( yes we saw that too) Come with a sense of adventure & you will have agreat time. Bring what you need as you won't be close to many amenities... but do come!! You won't regret it. Lauren provided plenty of water, a well stocked kitchen with coffee and cream :) Be prepared to be remote & have a once in a liftime experience