We stayed in Willliams apartment in Waikiki with my mom. Checking in was good, our host helped us right away when needed. The flat itself was clean, bright and modern. The building itself could use some freshening up. Pool area was nice and private, not a lot of people there. Hotel Concierge was super helpful with finding restaurants and just about anything. If you wanna stay in a hotel like aparment in Waikiki, this is the place.