Eric was very responsive and helpful. We had a little hiccup at check in, but the property manager and host were able to get everything taken care of quickly. The space is beautiful and comfy. We loved spending time on the outdoor patio. You can hear the upstairs neighbors so if you're sensitive to noise, you may want to consider renting one of the other villas on the property. The location is very central and was perfect for visiting family. Wailuku also tends to be a little cooler in than other spots like Kihei or Lahaina so that was a plus for us as well. We highly recommend this place and hope to stay here again!