We thoroughly enjoyed our stay. Everything was exactly as described and all the pre-arrival info was extremely helpful. Nev's messages before arrival made us feel confident about selecting her property and it lived up to expectations. The resort was quiet when we were there and we enjoyed being on the top floor in the lovely garden setting - the lanai (balcony) is wonderful. Climbing the stairs might not be ideal for people with mobility issues, but we liked being a little further away from the walkway and noise below. The hotel staff were very helpful and friendly (not always the case when you're in a private apartment of a hotel complex). We didn't use the aircon and preferred using the fans. It was lovely to be able to leave the lanai door open overnight and avoid being in a stuffy hotel room. Wifi worked fine (even though we took the opportunity to 'unplug' on this holiday!), beds are very comfortable, full size fridge is great and the kitchenette is well-stocked. Location is great. We walked everywhere around Kona. We would be happy to stay here again and recommend to friends.