Damien met us in the lobby of the Aqua Palms to fill us in on the hotel and give us our key cards. The room was immaculate, updated, and had a shaded lanai with a city view and a distant view of the ocean. We had one small issue later in the week which Valerie immediately resolved for us within minutes. The hotel is right across the street from Hilton Hawaiian Village in Waikiki and a 10 minute walk to the lagoon or the beach. Very good location for catching a bus, walking or heading into central Waikiki. I would stay there again!