We really enjoyed our stay here. There are a couple of reasons for the four star review, none of which is a deal breaker, just things I wish we had known in advance.
First, the upstairs neighbor's kids were loud. We had left our four kids at home with their grandparents for this trip so we were hoping for some peace and quiet. We would definitely stay here again, but wished the kids were not so noisy. They ran around by our back porch playing with water guns, played on the outdoor stairs that led to the unit upstairs, and generally sounded like happy kids, but anyone on a "mom and dad only" vacation can understand how that could be irritating when you're trying to enjoy a quiet morning on the porch with some amazing coffee in paradise.
The air conditioner was only in the master bedroom and main living space, so the second bedroom and the bathrooms were warm and humid. The thermostat was also on a weird timer we couldn't figure out. I think it was an eco bee and we would set it to a cooler setting and it would only stay that way for an hour, so during the night, we would get warm and have to wake up to go set it cooler again.
Both toilets were running the entire time, but the master toilet was the worst. It wouldn't flush without taking the tank lid off to reseat the gasket and the flapper mechanism would get stuck in the open position, so we primarily used the second bathroom, which although leaky, actually flushed.
A super small critique was that the windows in the master bathroom shower were not covered, so at night when the lights were on, neighboring units could definitely see in. Some sort of window privacy cling to allow in light but not see details would have been nice.
The last thing would be the coffee and supply situation. I think we just needed to understand more clearly that it was up to us to supply toilet paper, coffee, sugar, etc for our stay beyond the starters they gave us.
There are so many great things about this place. The location was perfect. It was surrounded by mountains and beauty, though the unit itself did not have a view of those from the windows, but taking a walk outside you could easily see them. Princeville is a very active community. Lots of sidewalks, golf course, people riding bikes, etc. The grocery store and restaurants are within a 3 minute drive. Lotus Garden was delicious for dinner (honey walnut shrimp) and The Spot was great for breakfast. There's also a gas station in the same area as the restaurants and grocery store. It's also close to a scenic lookout point and Hanalei Bay.
The unit itself was an open, split floor plan with a nice dining area, sectional couch, spacious porch with furniture, and great kitchen, including a dishwasher. The master bathroom was huge. The natural light coming in from the multiple floor to ceiling sliding glass doors and front door make you feel right at home. The master bed was on the softer side but was comfortable. We were there for my best friend's wedding. The night before her wedding, her and her sister stayed in the guest room and the beds were small (I think smaller than twin?) but comfortable. The only complain there was not having AC in the second bedroom. There were tower fans in both rooms as well as ceiling fans which made things more comfortable.
The Parrish Collection coffee was fresh and delicious. We REALLY enjoyed the coffee everywhere we went on the island (including the local coffee plantation) but having that there was a nice touch. There is also an in unit washer and dryer, which definitely came in handy for us.
Overall, we would definitely stay here again. We loved the place despite some of the critiques. Thanks for having us!