My husband and I stayed at The Lookout for two nights and had a fantastic experience. The view is stunning, we would definitely suggest you eat breakfast/other meals outside and enjoy the view at least once while you are there. We got to see a few geckos while eating breakfast.
Amanda had an adorable set up with a few different teas, an electric kettle that was surprisingly quick at heating up the water, a French press, a microwave, mini fridge and a few light snacks. She also had a few dishes/utensils that we were able to use.
I thought the other reviews were overselling the bed but we found it extremely comfortable.
The view from the shower is the same you get from the window inside the room and on the porch area. There is shampoo, conditioner and body wash available as well as shower and beach towels.
Even though the area is part of their property, it feels very private. Be aware that you have to be able to maintain a steady balance. The parking is on a very steep incline (be extra careful if you have the bags with 4 wheels that they don't roll away from you). You then walk up the driveway that is clearly labeled for which way to go. They have the yard beautifully landscaped.
The one thing we wish we were able to do was watch the sunset from The Overlook but our excursions kept us from being there. Definitely leave yourself enough time at night to watch the view.
Amanda is very quick to respond to questions and is more than willing to provide suggestions for how to spend your time. If we ever come back to the Kona area again, we definitely plan to stay at The Overlook!