I was expecting a nice place to stay for a work trip and sad to say this was not relaxing at all!
The room was not ready when I arrived at 2pm. I ended up having to keep my heavy bags on me because of expensive camera equipment and take them straight to my event on property - It was not ideal. However I understood that was out of my hosts control. By the time I got to finally get into my room (10pm) i noticed it was cold, dark and smelled of smoke/ mold and mildew. To the point of wanting to run out of the room sick! Open windows / blasting AC did not work! Not to mention the Murphy bed was so hard to pull down and you have to move furniture and disassemble an entire couch to go to bed.
I tried contacting the host but she was unavailable. I tried several times to contact front desk, but no one was available either. I ended up trying to tough it out and sleep with my COVID MASK ON and the sliding doors open - it was quite miserable, and I was worried I was breathing in black mold. Hence got little to no sleep. If I could maybe moved have rooms even at a late hour that would have been great, but that was not an option!
The host apologized the next day at checkout and asked me what room number ….. (Is there more then one?!) she never got back to me after that or offered any sort of refund or anything sincere. Honestly I don’t plan on coming back - sad to say.