Bryan was super quick in responding and even more helpful in letting us check in early and offer chairs for the pool! The place is nice, expect to hear the bus stop chimes every few minutes though because it’s right beneath. It’s not too bad because he provides 2 large box fans and honestly could hardly hear it in the evening hours. The pool and hot tub amenities are great too! Cleanliness is good but I saw a lot of hair from previous tenants.