We got there and everything looked great at first but then once we got to the bathrooms there was dark long hair literally everywhere. The bathroom floor rugs were filled with black hair so put them under the vanities asap. The showers had literal clumps of black hair in the corners. Had to spend first hour just cleaning so we could use the bathrooms. The walls were paper thin and could hear neighbors on other side as well as upstairs. Sounded as if the people were stomping on the floors above us. Also the toilets did not work, it kept running and had to fix the float in the tank. I had received a voicemail the next morning; I called back once we had service but was never called back. When I had time I messaged here on airbnb. I got a reply saying someone would be in touch but never received a call or message back.I guess I was just looking for some explanation for a $274 cleaning fee when the place was not clean. However, the place was very well stocked. Beach accessories, kitchen etc