The place was spectacular! It was clean, spacious, beautiful views, close to the beach and quiet. It has boogie boards, beach chairs and an umbrella. I absolutely loved everything about the apartment.
Cons. The management company is the most unaccommodating, Ive ever dealt with. 1. Check in is at 4. They are clear about that, however when asked if we could drop off our luggage earlier, we were denied. Okay, thats understandable. 2. When we got there the dishwasher was not working (circuit shortage)? A maintenance man came independently to change a lightbulb and helped us fix it. Very helpful. 3. People in the complex are rude and not friendly (when we went to the wrong pool accidentally, the property manager told us to “get lost and never step foot here again”? After apologizing and explaining that we got a bit confused by the pool location, he told us to “get out of here”? Ughhh as a doctor, and concert pianist, paying a substantial amount for a room and apologizing for the misunderstanding, I certainly don’t believe Ive ever been spoken to that way in my life. Upsetting. Couple upstairs were fighting loud into the night, although not the condos problem but good to know when you have 4 hours of rest before getting up at 1:45AM for Haleakala trek. 4. Last and most upsetting was that our parasailing got postponed by one hour due to winds. Check out was at 10. I asked if we could come back and shower at 10:30. We had 10 hours left in Maui before another 10 hour flight for NY. I have 2 kids with me and don’t want them to have salt water and sunscreen residue on their skin for almost 20+ hours. The management company denied. I explained why and offered to clean the bathroom myself. They said “shower before the activity”?? Extremely condescending, and mocking? I explained that naturally showering before you are dunked in the ocean is meaningless and got no reply. Our activity got canceled and we ended up leaving on time clean, but that was certainly an unpleasant exchange.
If you don’t anticipate any need for communication or request from the management company Id recommend this place with 5 stars.