What can I say? The condo itself was impeccable. Clean, comfortable, and close to the beach and lots of great shops.
However, this place is owned and run by a company and not a human (which of course we knew beforehand). The "house rules" were basically an entire HOA agreement. Check-in was mostly easy, but there was an additional, online check-in through the condo complex itself that wasn't obvious. There were also several conflicting notes scattered around the place. Do we have to register the car at the main lobby or is the online form okay? Do we turn the A/C off or leave it at 72? These were small things, but made the experience just odd in general.
One thing that did make me mad was that they wanted to charge me for looking for a lost item. I had lost a small enamel pin off my bag and didn't notice until after check-out. It ended up being in the rental car, but I had asked if the cleaning staff would look for it before I found it. They wanted to charge $25 just to look, then the cost of shipping. I'm sorry, but I don't trust a place that tries to hold my stuff ransom. And that fee was just to look for something that they probably would have found while cleaning anyway.
Other than that, the place was nice, but the towels were all a bit mildewy smelling. (This is probably because the HOA quiet hours prevent you from turning on the fan to air out the bathroom after a shower.)
Overall, it was fine, but I would rather have rented from a human being than from a company.