My stay started off with a bit of a kerfuffle. So, the bad: I didn’t receive an email on how to access the condo and it took almost an hour before I was able to finally get in the condo. I have asked the host to please change (his answering message on his phone) on who and how to contact him for check in information as his co-host informed me she couldn’t assist as I followed directions to call her. Tom finally called me and told me he sent an email with directions. I assured him I checked four times. He finally gave me directions to get in. The only other bad was paying for cleaning and having a myriad of instructions to clean before I left (including the removal if rubbish). Typically I clean up before I leave, but this rubbed me the wrong way. I still cleaned.
The good!! Lots of good!! FIRST, once Tom gave me the check in information, the check in was simple. (Please be aware I didn’t have a a car so it was a simple check-in.) I completely appreciated when the host called and profusely apologized when he realized he hadn’t emailed me. He even sent a message through Airbnb with his sincere and kind apology for the kerfuffle. This condo is in a great location to downtown Waikiki and delicious food. If you run, it is close to the canal which is a great place to run. The room was decorated nicely and the entire studio was clean. They are COVID prepared and provide face masks, hand sanitizer, and have a plastic sheet over the remote. The room was cool and the AC was not loud or clunky. The bed was comfortable with both hard and soft pillows available. There were plenty of plug-ins for my computers and accessories as I am a business traveler. I was delighted to find a local macadamia chocolate candy left for me as I was hungry after a long day traveling and training employees. After 9:30, I didn’t hear any more loud noises on the street or in the building. All in all, it was a good place to stay.