Bryon with Captain Cook Resort was so easy to work with . Communication was great with him. As soon as we arrived in the parking garage, Jesse, our car valet person already knew who I was and brought me to our rental unit. Jesse was so welcoming and helpful. The location of this rental unit is THE best. You are right in front of Waikiki beach. And the unit is high enough, you don't hear any street noise when you sleep. The unit was very clean upon arrivals. Thank you !!!! We will be back.