arrived after the check-in time and on the surfboard it said I'll be in room 3 but someone was occupying room 3, room 4 was also locked.
I tried leaving a message for Kepi saying we're locked out and waiting outside but I got no response. The host we not in and had to wait more than 30 minutes for the both host to show up they both stepped out get get drinking water.
I asked why is the room locked? The replied I forgot.
Lights on the stairs where not working dark going up and down the stairs very much a safety problem. no wifi signal in room 4, TV & microwave not working.