We stayed here for 3 nights and made the best of it. It was supposed to be 4 but the booker gave us the wrong info. Before booking we had extensive conversations with the “host” and only after we booked she let us know that the beach and roads were all closed do to a storm. The ocean was not to be swam in and the main road to Hana was closed. We felt completely shafted and wish Viktoria would have told us this before we handed over the money. Had we known this we would have never booked and I believe this company was aware of this and they were instructed to not give this very important info out. I get it, they are still trying to recover from COVID and everyone needs the money but we found it to be unethical and ever after talking to mgmt about it they only offered us a $300 refund. As soon as we paid we received a lengthy email explaining the closures.
On another note, This house is also located next to a very busy public parking lot and on a very busy beach. Not anything like the photos. There is also a very public walk way in between the backyard and the sand, you can’t quite see it in the photos. We totally understand that storms happen and Mother Nature does her thing but we felt like this company acted unethically by not informing us before we booked. the storm happened on a Saturday and we checked in on Wednesday. The house is also extremely outdated. The stereo system is literally from the mid 90’s and the house is reminiscent of the house from the TV show Golden Girls.
It’s not an awful place but we are definitely used to more high end so if you are someone who has been to a beach house before or has stayed at a 5 star resort you might want to look in Wailea town. That being said, if you are looking for a campy place on a busy beach then look no further. Mahalo!