Cynthia was a very gracious, warm and welcoming host! My room was spacious and comfortable. I only stayed overnight and left early in the morning, but she made sure there would be fresh coffee available for me in the am. Cynthia was also quick to reply and had great communication, including great tips for Hilo and Kiluaea. The location is in a quiet neighborhood and is a convenient 5-10 minute drive to the airport (no plane noises).