Overall, I believe Neil cares about his guests and their experience. He was kind to let us have an early check in since our flights landed in the morning. I requested a portable crib and wagon to help us carry items to the beach. The crib was there and the wagon was delayed by one day, which was fine since he followed up.
Things to note:
The beach access across the street is super convenient but doesn't have the amenities of a beach park like bathrooms, wash off, etc. There is an area to wash off in the complex though.
Every single time we used the hair dryer in the bathroom, the breaker would trip.
A handheld shower would be nice to have especially with kids on the trip.
No beach toys but we bought a set and left it for next guests.
There is no central AC so the back bedrooms can get really warm. We used ceiling and the tower fans provided and it was fine. Might be a concern in the summer months.
I appreciated the Brita water pitcher so we didn't have to keep buying bottled water.