As 5-Star Airbnb Superhosts, we do everything we can to make our guests feel welcome from the moment they arrive until they leave our Berkeley home. This was our first experience as Airbnb guests and it was sorely disappointing. Susanne never introduced herself, never asked us if we were okay or if there was anything we needed. In addition, the listing was described as a "private home". It was only a small bedroom with a bed so large you had to walk around it sideways - it didn't fit the space. We thought there would be a living room to stretch out in and there wasn't. There was only a small kitchen with 3 chairs. From the photos it looked like the gazebo faced the pool. No such luck. It was adjacent to Susanne's entryway, the parking and street so there was no real privacy. The unit was also advertised as being a 5 minute walk to the beach. In fact, it was 1 mile from Kailua Beach, per Google Maps. The only time Susanne spoke to us was on the day before we left to inform us that she was having a late night party. We asked for a later check-out and she said "No". So, she knew exactly when we were leaving and didn't bother to say goodbye anymore than she said hello. Her home is connected to both of the Airbnb units and she was home most of the time. We have never felt so unwelcome.