2 huge cockroaches, one on the bed and one on the drapery welcomed us, although it was reported to the host, it was never addressed in all the 8 nights we stayed.
Host can’t be contacted on the phone, only answering machine where you can’t leave a message. Only way to contact host is through email which was not answered anyway. My email was about the cockroaches, the reply I received was an offer of a whopping 3% discount if I come back as a return customer, nothing to help alleviate the roach problem. I was so scared it would land on my face at night when sleeping.
No breakfast supplies, only 4 packets of coffee no sugar or creamer. Not even a bottle of water!
Soap, shampoo, conditioner and lotion were in the smallest size for 2 people for 8 nights. Host was very tight with everything: their time, consideration of their clients’ welfare and health, and supplies. As our past experiences on AirBnB in Hawaii and other places were all very pleasant, this one at one of the prime places in Honolulu is all disappointing, I give it 2 stars.