Luie was very responsive and addressed all questions promptly. The private room was perfect during our stay on the Kona side. It is about a 10 min drive into the heart of downtown. Very centrally located. Please do beware the bathroom is in an open style (no doors) so you will become very intimate with whoever you share the room with. Sleeping at night to the coqui frogs was very soothing.
A nice touch were the two beach chairs, beach bag, beach towels, and small cooler in the room. There were also various bug repellents provided. Overall, a great stay!