Dana's place was great - there were a few things that were in the listing that were not available to guests any longer - we chatted about this and she agreed that it would be best to remove from the listing. Not sure how this happened but the hot water was turned off and by the time we realized it, it was too late to bath our son and shower our first night. Overall Dana was responsive to these things. The condo was spacious, the pools were nice and it was fun to explore all the foliage at the complex, we enjoyed our stay!