The complex was very nice; the condo was adequate with a few minor issues (e.g., broken toilet seat, dead batteries in remotes). However, I would not recommend renting from this owner - not helpful at all! The primary reason I say this is that one of the pools had bathrooms that required a card key to enter. We did not find any such keys in our unit. I contacted the owner and her response was “I don’t have a key to the bathrooms by the pool”. So my husband took it upon himself to contact a maintenance person (very nice and accommodating) to try to secure card keys. After much ado (to include proving that we were staying there) we received two keys. Later, I was contacted by the owner via email, to say that she understood that the property manager had dropped off the pool bathroom key cards, and to ask that we just leave them in the unit. I responded by relaying what we actually went through to get the keys. The owner’s response was “I did not advertise bathroom keys”, and wanted to know if the property manager was lying to her! She wanted no responsibility for what went on and was looking to blame others! Of course, we left the card keys in the unit, along with everything else that wasn’t “advertised!” A simple expression of understanding and gratitude for getting the card keys for her would have sufficed, but apparently not within this owner’s capabilities.