This was our second stay at Carla and Joe's home in Hilo. We used it as a home base while visiting family nearby. It was, once again, the perfect place for the three of us! We were greeted with fresh flowers. :) The building is older, but very well maintained. Stand outs were how quiet it is, the amount of supplies provided my the owners, the location, and of course, the view! The view of all the fireworks at midnight on New Year's Eve was amazing!! We had a little hiccup leaving when we changed flights, and Carla and Joe responded right away and let us know that we could have a later check out if needed. Our son hurt his foot while we were there and we used the first aid kit in the bathroom for the initial dressing. It seemed like whatever we needed, it was right there! We wouldn't hesitate to stay here again.