Unbelievabley, woke us the first morning to replace the washer/dryer. We needed to sleep/rest but impossible since they needed access to the fuse box located in the bedroom and the noise from removing the old units and installing the new set.. They woke us at 9 and finished at little after 2PM. They gave us a bottle of cheap wine and a can of nuts for the inconvenience!
Cannot express how bad the sofa was. Old, lumpy and dark brown fabric smelled! The area rug underneath was old and dirty with corners curled up so ha to be careful not to trip.
When I complained I was given a condescending email full of excuses BUT she did mention the wine and nuts they gave us! I paid almost $4K for 8 days living in a place where we had to cover the sofa with a blanketthat was too uncomfortable to sit on for very long. I am not exaggerating at all.
The workmen were very cordial and a little embarasses.