My husband and I enjoyed our stay here and this place made our stay very enjoyable. Not gonna lie, I was a little nervous because there were no other reviews and it was a new place. However, we went with it because of the fact that the location worked best for us, it wasn’t too up north and it wasn’t too down south it was in the middle. It was only 15 minutes away from the airport and Walmart and about 20 min from Target and the Costco which was where we went for gas. Right across of the resort was a shopping center with a Safeway(grocery store), Ross, and other shops which was very convenient and a huge plus—a lot of the other people staying at the resort would just walk over to buy what they needed.
As for the actual place, it was so nice. The bed was nice and comfortable with lots of pillows and extra blankets and pillows In the closet. There was also some boogie boards and a beach umbrella in the closet as well. There’s a nice little patio outside the bedroom that’s beautiful and private even though it’s by a walkway. This unit also came with AC, which was a plus. The fact that it had a large bath tub was part of the reason why I really wanted to stay here too. Nothing like ending the day with a nice long bath. The bathroom was beautiful, had two toilets which was a blessing. The kitchen was large and was a full size so it was perfect if you plan to cook for yourselves. There was a nice dining table or the counter with stools so lots of seating choices of where to eat. There’s also a washer and dryer in it’s own closet that you can use too, and they provided tide pods and dryer sheets. There are two TVs, one in the living room and one in the bedroom. The instructions do say there’s a smart tv option along with cable, however the “smart tv” option was not really a smart tv. So we just watched cable but used our iPad to watch movies—we also tried to connect it to the tv so we could stream it there but the connection wasn’t working. So just an FYI, that it’s mainly cable that’s available. It wasn’t that big of a deal to us since we didn’t watch tv that much. They do provide WiFi too which was also a plus. On another note, there was construction going on at the resort on one of the buildings but there was a building between our building and the one being renovated so there was no problem with noise or anything for us on that note.
There were pools, slides, jacuzzis, and a work out room and they were so nice. The slides closed at 6pm so we never got to try it out, but the pool and jacuzzi were so nice, we went for a night swim being that it doesn’t close til 10pm. The only miscommunication here was we were told in the instructions that we can get pool towels but it didn’t specify where so we didn’t know where to get them. I could’ve asked but didn’t have the time to. Also we didn’t get to swim until the second day, if we stayed longer and planned to swim longer I would’ve asked but I didn’t. So being that we swam at night and it was already our second night, we figured it was closed at the time so we just used the towels that were provided in the room.
There’s also a restaurant and spa in the restaurant that’s available for guests to take advantage of too.
Instructions for check in and check out were clear and it was very easy. They actually have an app you can use that has all the instructions and other resources that you need in one place. They did very well on keeping contact before the trip as well.
Check in was easy as all we had to do was park, go to our ground unit and use the code we were given to get in. There wasn’t a meeting with the host which is fine since I preferred a self check in anyway, but they did message us before check in with the number to contact if we needed anything. (On a side note, their office was only down the street from the resort too.) Check out was a little different, but not difficult. They asked us to strip the bed and start a load of laundry, and whatever dirty linen or towels were left was to be left in a pile on the bathroom floor. Other than that, we just had to turn off everything, make sure we didn’t leave anything, empty the fridge, (although we left our drinks for the cleaning lady), and throw out the trash then leave. So it was very easy.
Overall, even though there were two miscommunication issues, they were very minor to us so that’s why I still gave it five stars.
Thank you Garden Island Properties for making our stay very easy. If we do go back to Kauai, we would love to stay here again.