I didn't get to meet Theresa but she responded quickly to my email. Keoki was very helpful and showed me the room, extras, parking, etc. For this location at this price, it's as good as it gets. You shouldn't be expecting a five star hotel. But the building is secure and clean, although a little older looking. It will suit your needs.
Sure, the AC was a little loud but I would've died without it.
I'd stay here again.