Check in and check out was a breeze because Shun provided excellent, clear instructions. Communication was quick and clear. Shun was very accommodating, even when we had to extend our trip last-minute. The room was easy to access, very clean, had great views, and was on the same floor as an affordable washer and dryer. The AC unit kept the entire place cool at night and the ice trays in the freezer were a lifesaver. The room was a 5-10 minute walk to Waikiki and it felt very safe walking on the streets at whatever time of day/night. There was always parking available for our rental car. I highly recommend Shun's place!