Bano was a great host. She is very responsive and incredibly helpful to get you situated in the unit as fast as possible. The resort is nice and in a great location but is a little dated. The unit itself is older but the kitchen has been updated recently and there is a partial view of the ocean on the 8th floor. Bano does a great job of supplying everything you need to feel at home (cookware, towels, toiletries, beach chairs and coolers). The grounds outside are impeccable, they do a really good job maintaining it. There are 2 pools, one with rock waterfalls and cool lights but is usually filled up with kids. And another pool closer to the ocean that is more adult friendly and next to the restaurant/bar. There is not a beach directly in front of the resort but if you walk down 50 feet there is a decent one. We took an Uber to Kaanapali Beach instead which is only a 5-10 minute ride. All in all, this was a great condo to call home base for a week and would definitely recommend Bano for future guests.