The apartment was exactly as described, and the setting just as beautiful as described too. You are definitely in the rain forest — humid, striking, lots of creatures to look at. (I counted seven geckos one morning between apartment and car.) The apartment was cheerful and clean, with independent washing up and shower areas, and a kitchen with a coffee maker and snacks left by our host. Though the host warns that internet access might be less than perfect at times, it was good enough for the one Zoom call I had to make while there — no problems at all. The front porch was a very pleasant place to sit and drink coffee in the morning. We had only one in-person conversation with Noelle (to say hello), but communication by text was efficient and helpful throughout our stay. In short, we were entirely happy there during our four days in Hilo, and recommend this highly to anyone visiting the area!