We enjoyed our stay at Kauai and Shana was very welcoming. The apartment was a great size and in a great location. The kitchen was fully stocked with all the cooking utensils we needed. The Sunday morning orientation that was hosted by Alli Kai and Shana was also very helpful in finding things to do on the island. My only two complaints are that the WiFi was sporadic in the apartment due to the router being located in the adjacent apartment and that the washer/dryer gave our clothes a bad smell.