Upon arrival you are greeted with the bell service which is very nice after your long flight. The unit is located on the third floor and to your left. The convenience being quick to the elevators and trash room.
Upon entering the unit it is exactly like pictured. It is also nice to note that the unit comes with a starter kit of items (paper towels, dish soap, hand soap, tissues, toilet paper) which you'll need right away. This came in handy. There also are beach towels, beach chairs (4), boogie boards, coolers and 2 beach umbrellas. Please know that the wrist bands the bell hop gives are useless on property. They will not give you any access to the resort beach towels so don't waste your time.
The beds are comfy and king sized. The bathrooms are spacious although the water pressure in the larger bathroom is pathetic. It couldn't even wash the sand from your hair.
What must be said is that the unit was not clean, very dusty, stained furniture, the glass on the lanai deck was so dirty you couldn't see through it. Which leads to a very important warning. This unit is located facing the parking lot. (We were ok with this as we didn't expect to spend so much time in the unit; however, come 6am you need to know that's when the deliveries start and you'll be awake every day with beeping trucks and loud traffic noise. The other big issue is that the unit above does not have carpeting so be warned that you'll hear a lot of noise from there as well. More annoying than the traffic noise. Don't bother going to the lobby personnel because they won't do a thing - your not their paying customer!
The facility is very nice and you are practically on the beach within minutes. There were more kid pools than adult which was a bummer if your looking to relax. Lounge chairs are hard to find as well if the resort is crowded. Duke's Beach House is on property and the food is great and convenient if your not planning to go out.
We enjoyed our time and would book at the Honua Kai Resort again, just maybe not this unit.