Many issues with this rental and Maui Resort Rentals:
Their customer service agents said there was a gate at the top of the stairs for an enclosed lanai; there is not, which was not ideal with small children.
The AC was not working, and they placed portable units that were incredibly loud and only somewhat effective in 2 of the 3 bedrooms. These units meant the sliding glass doors and windows could not be closed or locked properly. After a sleepless night and many phone calls, in which they never followed up, they sent maintenance to install stoppers. So for the remainder of the week, we could not open the sliding glass door or windows.
The AC in the common area was not working properly as well. They offered to install a small portable unit in there, but the maintenance person said he was only there to install the 2 stoppers.
There was crackers, bandaids and debris along the edge of the bed + ants.
They’ve ignored AirBnB + me in regards to the partial refund they offered.