Stayed here for 10 days. Excellent communication with Brenda. She was very accommodating and responded promptly. She treated me like a friend from the start. The unit had shampoo, soap, coffee, salt/pepper, sugar and creamer. There was an iron and blow dryer and beach towels. No beach gear. The coin laundry was just for people on that floor and required a key to get in (which was supplied). Nice washers and dryers and clothes dried in one round! We enjoyed sitting on the balconies even though they’re small. The building backs up to a beautiful park and we walked the park every morning and evening. The unit is large and the bedrooms are spacious. Kitchen had all the expected cooking equipment. The air conditioning was nice and cold! Covered underground parking. Security guard at building entrance. Very quiet and peaceful location. Will definitely come back if we return to Hilo. Mahalo!