Sharing a small space with strangers can be awkward but everyone was friendly and I had no conflicts over the shared bathroom and kitchen. The room was comfortable. There was no closet, only a dresser to store clothing. I came for a conference so it would have been nice to hang my business attire somewhere. The air conditioning was a bit noisy but it kept the room cool, which is more important. Richard and his assistants are helpful and attentive. They took care of my luggage after I checked out so that I could enjoy the last hours of my stay. My flight didn't leave until the evening. There are some good restaurants and a great coffee shop nearby and if you are able, the Ala Moana Center is only about a 15 min. walk from the place. Overall, I had a good experience. I recommend it for those who are traveling on a budget and just want the basics while they are out having fun in the sun.