Overall this condo was a good experience. It was an absolute pleasure working with Sherry from beginning to end. She is the onsite concierge who you will interact with most. My brief interaction with Gabe was stern, very business feeling without a warm welcome. This came as I asked not understanding his requirement for the insurance when ALL Hosts are given adequate coverage from Airbnb. If he didn't have a strict cancelation policy I would have found another place to stay after that interaction simply because his tone rubbed me wrong.
Make special note to how the host is accounting for sleeping 8 as I missed it at the time of booking. To sleep 8 that means some must sleep on an air mattress (where you'd put this I don't know) or sleep on the couch was isn't optimal in the mornings for whoever gets up first.
There were some oversights by the cleaners which Sherry promptly and happily remedied for us!
I wouldn't consider this condo (villa) kid friendly. After learning how easy it is to ruin the travertine tile alone we spent more time stressed about not spilling or dropping anything than just relaxing. We didn't have any issues thankfully.
On to the great things! The view from the balcony was amazing and the grounds left us not wanting to leave. With multiple pools, hot tub areas and direct lagoon access there was always somewhere to relax! Although we didn't use it the condo had an amazing kitchen and dining area that would could be romantic for a couple or accommodating to a group. The beds were very comfortable and keeping a comfortable temperature inside wasn't ever an issue. The water was hot and had great pressure.
Overall we had a great vacation and didn't want to leave! We would rent in Ko Olina again for sure and absolutely love to work with Sherry again!