We discovered the hard way staying in the rainforest wasn't for us and canceled after one night, but that's not why we rated our stay low.
Everything was dirty. I mean, literally had to re-wash every dish we used dirty. When we opened the sofa bed for our daughter, the sheet was filthy. Marsha did quickly come up with another set of sheets, but the pattern was already set.
The property lists a washer and dryer but the host doesn't want you to use it. I understand Hawaii and water restrictions and electricity prices, but that just rubbed the wrong way.
I also understand not wanting trash to accumulate in the kitchen, but the tiny trash can was virtually unusable when preparing a meal.
Otherwise, the space was pretty well thought out and very useable, and the lanai was very nice. Make sure you consider that you're staying in the rainforest, though, without air conditioning.