We had booked this condo a year ago Doran anniversary celebration.
One day before our departure we received a call that there was a leak in the building and we would not be able to stay at this condo. CB vacations then put us up in a condo 20 miles away in Kihei which was supposed to be comparable. It was not. It was not on the beach, we could not walk to the beach. This reservation was made for a ground level condo and the one they sent us to was on the 3rd story, no elevator!! We had to carry our luggage up 3 flights of stairs. Note: we are in our 60’s.
This replacement condo was for only 2 nights, then we were to be moved to another 3rd condo for 2 nights then MAYBE we might be able to go to the original condo if the repair was made.
We spent the first 2 days of our vacation dealing with this issue instead of doing the activities we planned on. We were offered a stay for the remaining 5 days of our vacation at this 3rd condo as we were not guaranteed we would be able to go to our original reservation. This was quite an inconvenience as we had to pack up our luggage, all our food , so we opted to stay at the 3rd unit to reduce the hassle of moving every 3 days. Needless to say this was nota great start to a 7 day vacation.
Please note that the company that is the leasing this property is CB vacations. Debbie at CB was very nice and apologetic. However this has created a lot of upset at a time that should have been a fun time. Especially when a reservation is made 10 months in advance.