Jessica was great at communicating at the time of booking to check-in. She responded promptly and even offered to suggest activities and dining recommendations around the island. The unit itself is located near a beautiful, golf course, close to shops and local beaches. It's about a 50 minute drive from the airport in Lihue. The inside has a tall ceiling and is very roomy. The bed and living area are very comfortable when you just want to stay in, relax and enjoy sounds of the island. The neighborhood itself is very quiet, serene and peaceful. The unit is on the second floor so if you look out your window, you'll see mountains in the distance. It's also equipped with fun items such as boogie boards, beach chairs, snorkeling gear as well as a washer and dryer. This was my first trip to the island of Kauai and it did not disappoint.