While the check in process and location was decent, there are several reasons as to why I am only giving this place one star.
- When you walk in through the entrance, there was clutter everywhere. I wouldn’t consider this to be very professional as this is being run as a short term rental and technically a business, but my husband and I didn’t see it as too big of a deal until we saw the other problems that piled up afterwards which I’ve listed below.
- We couldn’t use the pillows because they had smelled, and we found that there were old stains on all of the pillows. We ended up buying our own pillow to sleep. Because of this we even washed the sheets and blanket having felt uncomfortable after seeing the state of the pillows.
- We found a cockroach in the studio around the kitchen area and got rid of it ourselves.
- The toilet kept making an obnoxious, squeaking sound after you would flush and there would be a lingering sewage smell afterwards.
- Overall, the place was put together very poorly, however, my husband and I tolerated it until our encounter with the host. We had wanted to do our laundry, and finished it by putting it in the dryer for 40 min. We left for about 20min to grab a quick cup of coffee and came back and saw that the laundry machine was stopped and the host was out in front of the machine working on a project and had made the encounter to be uncomfortable and awkward. Also, on top of that it seemed the host stopped our laundry and we had to take our clothes out while they were still damp.
This final encounter was the last straw. My husband and I are generally pretty relaxed and aren’t too picky about accommodations but I would not stay here in the future.
We ended up canceling and booking another accommodation because at this point we didn’t care about getting our money back, we just wanted a place where we could relax and use basic amenities without feeling pressured to almost not use them at all. On top of canceling, the host kept pestering me after having already canceled almost threatening me that other people had booked and that I wouldn’t get a refund instead of first seeing if everything was okay.
Hopefully, these insights help the host improve her studio and her business of managing a short term rental.