We were very comfortable here for 2 nights! Gustavo responded immediately to any questions, and allowed us to do some laundry, which we definitely needed to do at that point in our trip! The room is quite spacious, and the location is pretty central to downtown and many parks/ beaches- as long as you have a car! This isn't a glamorous rental per se, but if you are looking for a comfortable and affordable place in Hilo, I would definitely recommend!