Wonderful new, modern place to stay within Hilo. The place is the whole second floor of a condo/apartment building. With three bedrooms and 2 full bathrooms there was plenty of room for my family of three to stay the week. Maggie also provides many amenities in the bottom floor garage such as washer/dryer, cleaning supplies, and lots of beach toys and accessories (umbrellas, boogie boards, life vests, etc.).
All the appliances are new and work great. They also have an A/C unit that we decided to run in the evenings. This is a small extra cost per night, but was worth it to us as we weren't used to the high humidity that is part of living in Hilo. There is also a busy street on one side of the apartment, so it can get a little noisy at night if you leave those windows open. They have great windows though, when they are shut you can hardly hear anything outside. The A/C on low with ceiling fans running was enough to cool the entire apartment.
We also had a small accident where something got broke while we were there. Maggie was great to work with and we were able to easily resolve the incident. Maggie was always very responsive throughout our stay and super nice. She also provides a binder that lists great places to eat and things to do. It was very helpful. We highly recommend Kamana Kitchen (Indian food) and Puna Chocolate Company.
Something that we also weren't accustomed to was all the insects in Hilo. There's a lot, so you might want to bring mosquito repellent or buy some when you get there. That being said, Maggie's place was very clean when we arrived. We do have a rugrat though (11 months) and the floor literally has to be clean enough to eat off of because everything goes in the mouth. We got a $12 Swiffer with wet and dry pads and it helped keep the floor very clean throughout our stay. There are no carpets in this part of the world. Also if you have little ones, just be aware there are open stairs that take you from the first floor landing to the whole second floor apartment. We used part of the sectional to keep our little one from trying to explore downstairs, it worked fine for the whole trip.
The other sides of the apartment are quiet and it's nice to hear the frogs chirp at night. The bathrooms both have showers and toilets. They do not have tubs. The lanai is nice to sit on in the evenings. I think it's a Hilo thing, but water pressure in the showers wasn't great, but enough to get clean in a reasonable amount of time. It would be nice to have a detachable shower-head in at least one of the showers. The place has all the dishes (except popcorn bowls) and cleaning supplies you'll probably need. The place is new and Maggie is a great host and decorator. Everything you'd want to visit in Hilo is a short drive away. We would stay here again if we stayed in Hilo again.