The host was very responsive, and the place looked like it did in the pics. The pool area was nice and clean. The hot tub had oils/sunscreen film on top of water and did not get in it. As a single traveler, I now realize that I should have paid a little extra money to stay south around Lihue/ Kapaa area. This place is good for families. And there were ALOT of small, unhappy children here while I was. Keep in mind that there is no need for insulation in walls in Hawaii, which also helps as a sound barrier. You can hear EVERYTHING in these condos. There is no AC, which also helps block out unwanted sounds. I purchased some ear plugs from ABC and slept better when I could block out the rosters crowing and loud children. Good value for the money if you are willing to drive an hour each way to a grocery store/most everything else you may need. I will not stay in Princeville again in general because I found it very inconvenient. The best part of this area was Hanalei Bay which was AMAZING!