I've stayed at hotels in waikiki before and also other units in the Banyan. Richard's place was the best by far. The check in process was easy. The unit is finished to a high quality standard and is exactly as shown in the pictures. The unit was very clean and well equipped. The floor plan is great as there's a door directly from the living room to the bathroom; the other units I've stayed in can only access the bathroom by the bedroom. Parking, wifi and cable are included. Rich and Bree are fantastic and accommodating hosts. They responded to questions promptly and were very friendly. You can tell they take pride in the property. We will definitely be back.