Joy was great and responsive! We had a great time and the location was great especially in lihue. Overall the place was very clean and easy to get to.
Note that you do have to check in sort of like a hotel to get your keys, which was a first for me at an Airbnb. And their office opens after 8 am even though it says 8 am. When I was trying to checkout the woman in there wouldn’t open the door for me…and you have to put a credit card down for incidentals. 🤷‍♀️
What was interesting was the cleanup for the checkout process. The cleaning fee was fairly high $200, but we were asked to strip all the bed sheets and pillowcases in all the rooms, run the laundry, and run the dishwasher. I realized that if the guest before us not done the laundry I may have had dirty sheets. It looks like they expect the guest before to wash the sheets for the next guests. Considering the high cleaning fee I was a little surprised to do all this work. I’m in Princeville now for even longer, and they have a lower cleaning fee, and they do not ask us to start the cleaning process like this.
Overall it was fine, but I’m starting to get annoyed with these exorbitant cleaning fees on Airbnb when we’re asked to clean - this wouldn’t happen at a hotel.