The Kaanapali Beach Club is probably the best value in Kaanapali. Great location, nice property, nice staff, huge pool, and big room space. Admittedly, not as swanky as some of the higher end properties in the area (e.g. Honua Kai, Sheraton, Westins) but definitely a better bang for the buck!
Gordon was a great host. Very quick to respond and accommodating. We had a family emergency at the last minute we needed to deal with and Gordon was more than helpful in working with us.