I rarely ever leave reviews and especially negative reviews but, I felt it was important for other travelers to hear about our experience with Ralph and Janice. Initially, I was excited about the area. The condo was in a great part of Maui and was a five minute drive to the beach. The general condition of the condo was fair but, was not quite as advertised. There were issues we did not expect to have to deal with. The most uncomfortable of which were the several mouse and rat traps located throughout the property. The owner actually contacted me two days before my stay and understated the issue about the mice. While it was good that he reached out to me we did not want to have to deal with rodents on our vacation and it did not give us ample time to find other arrangements. The apartment was also clearly not deep cleaned prior to our arrival as stated, on the listing, to the COVID standards stated by Air BnB. There was dust on the furniture, ceiling fans had not be cleaned in a significant amount of time, mold in the bathroom, and the carpet was crusty/stained, and the shower pressure from the rainfall head had limited to no pressure. Otherwise, the bathroom was pretty and the kitchen was nice to use. That said the main concern was the owner and his dismissive/argumentative attitude towards any concerns brought to his attention which you can see in other reviews here. For example, the shower head issue was mentioned and the owner only replied that the previous guest had stated how much they loved the shower head so he knew it was working. However, if you look at other reviews a previous guest recently had also complained about this same issue as well. All in all we would stay in the same area again in the future but, not with any properties managed by this owner.