I did not actually stay in this Airbnb due to my father in law having a heart attack and passing away a few days later. I was scrambling to cancel and reschedule everything. I contacted this host to tell them my situation and they did not care. I asked the host if I could reschedule for a future date down the road due to circumstances and they replied no. They simply said it was too close to check in to help me. I'm sorry that my family emergency did not fit conveniently for your time frame. I contacted Airbnb to see if there was something they could do to help in my extenuating circumstance and they said all they could do was ask the host to give me a refund. Airbnb asked and the host said no, Airbnb said that the host has the final say. I was upset that this host had no compassion but what made me more upset was that I received multiple messages and emails to please give them a review even though I never stayed. So here is my honest review and thoughts.