Our experience at this place was sub-par at best.
We received check-in instructions from Coconut condos (the rental agency that leases this unit) a few days before our arrival which on face value looked very detailed. We only realized all the missing details once we got there.
We arrived at the location at 10:30 pm and immediately realized we did not have the gate code to drive into the complex. We got lucky that it wasn't yet 11pm and security was still around to let us in. If we got there after 11, I wouldn't know how to even enter the property. We then proceeded to out unit which needed a door code to enter. Our party of 4, tried individually to enter the door code but the door would not open.
We then proceeded to call the contact number provided by Airbnb, the call directly went to their after hour service. The lady on the other side was not able to provide any help other than dialling all the emergency numbers she had on file. She tried this for 45 mins but to no avail. At this point, we decide to find a hotel last minute. When we went back the next morning the door code was automatically working. Coconut condos them rest our code again, and offered to add an additional physical lock during our stay which we declined.
The other missing information on the instructions email was the pool entry code and car parking permit. We were asked to collect all of this from the community's leasing office which is closed on weekends. Luckily we were back there on a Friday morning. I don't know how organized they are for weekend arrivals.
After this ordeal Coconut condos refunded our money for the night but neither AirBnB not Coconut condos was willing to refund us the extra money that we spent on finding a place to stay last minute past midnight, after a 5 hour flight.
Despite this experience, the place was sufficiently furnished for 4 people. It is in a very nice community where we tool a walk by the ocean. The ocean facing pool was a nice delight for evenings to watch sunsets. The kitchen was big enough to cook breakfasts and patio was well furnished to sit and have meals.
There were a few issues regarding cleaniness. The kitchen floor still had particles and there was a line of ants in at least one of the bathrooms.
But overall, the first 2 days of our trip were ruined because of lack of rest and exhaustion from trying to get us situated.