This condo is great. We received a couple rechecking notes from the host that were helpful. Checkin was a snap. The staff were attentive and helpful when we needed something. They directed us to the parking garage. One thing that is not obvious is that BOTH towers have service to the garage making it a convenient parking choice.
Our room was clean and well appointed. There was a minor amount of wear but nothing major. It is great having three sets of sliding doors on two exposures as it helps with ventilation if you want to bring a little of the outdoors in.
Our host has a variety of toys including condo pool towels, boogie boards and ice chests. We chose to use the condo's beach towels as we did not want to bring all the beach back in with us. The view was spectacular with sunrise and sunset views from the same unit.
This was my sixth stay in Kaanapali with all the others being in Bonvoy properties. We always looked at the Whaler with envy as we cruised up and down the beach walk. I am happy we finally were able to stay here.
One word of note, if you are arriving after 4, stop at the Safeway in Lahaina for groceries. It is where the Lahaina bypass ties back into the main road. We purchased much of our adult beverages but we also made friends with the bar staff next door at the Westin.
I would definitely recommend The Whaler and specifically this condo unit to anyone who wants a great location in Kaanapali.