I had a terrible experience with my stay - I parked my car in the parking lot and someone stole my front passenger tire. Next day, when my wife and I are about to leave out, I found that my car's front tire is missing and as a result of this, all of our plans on that particular day was wasted and we missed Haleakala sunrise. Later, I reached out to the host and also the building management asking for help, explained them about what happened, but no one helped me with it. I had to pay for the lost tire to the rental company out of my pocket. To be honest, I am very much disappointed with their responses.