Our initial contact with Jennifer was very positive. She was responsive, helpful and kind. Upon arriving to her condo, we noticed that most things were in order. Easy entry, easy parking, location was decent, beach was within just a few steps but not really for swimming with children and it was mostly rocky. We travelled via car daily to reach sandy beaches, snorkeling, shops, restaurants or various island destinations.
Unfortunately, we did have some issues while visiting. The bathrooms were dirty (master toilet was disgusting and we had to clean feces and pubic hair off of the toilet) and the bathrooms are in desperate need of an update. The shower door kept coming off track, the shower itself was quite old and stained, and the vent within the shower was covered in dust.
The floors throughout the condo were so dirty our feet would turn black. The curtains along the balcony door were also ripped and stained.
We had an issue with a smoker in the unit directly below us. We reported this and the dirty bathroom to Jennifer, our host, she never addressed the bathroom and did not resolve the smoking issue for us. We had to contact the management company the next day because the smoking prevented us from using the balcony for days.
We also had a communication issue with the balance due for taxes after we left the unit. Jennifer knew we had continued travels after leaving her unit, then reported us to airbnb mediation for not responding immediately to her messages. She did have ability to text us if it was urgent but unfortunately did not do so.
Overall, our visit was good. The condo was alright but we would not choose to stay there again.