The worst Airbnb we have stayed at. First issue, was door lock wouldn't lock the door. I called an emergency number as I was instructed, the person answering the phone said he is just an answering person and cannot help me with the issue. He probably called someone else and I didn't hear back anything for 3 hours until I engaged with Airbnb support. I had to literally take matters in my hand to get lock to work.
Second issue was that the dishwasher was leaking water in the kitchen. I called that in as well, but no one fixed it.
The rugs in the unit was so dirty that we had to remove them as we had 10 month old baby and she was crawling all over.
It's the most terrible experience we have had so far. The problem is that the unit was managed my some management company who did not respond to the issues. I would never stay with the Airbnb managed by the companies. I would advise to live in an Airbnb of an individual person, they are much better.