The AirBnb was just as described and was very clean and spacious! Though my husband and I spent most of our days out and about, the kitchen and washer/dryer were a nice plus. Check-in was smooth and easy. We didn’t get to meet Jessica or Justin but they were always quick to respond over text. The place is tucked away up in the mountains, which makes it a nice little getaway from the city; however, just be prepared for a drive uphill/downhill if you are trying to go into town in the Kona area. There are plenty of shops and restaurants located only 15-20 minutes away! The only thing to note is that there isn’t circulation in the AirBnb so it can get a little stuffy, but there is a ceiling fan and also a heater for the chilly nights. We were also greeted by two super friendly cats :) We don’t own pets, so it was a surprise when the cats would hop into our car with us whenever we were trying to leave or come back! If you have any cat allergies, you might want to ask Jessica or Justin to keep the cats inside. Overall, we had a great stay and would definitely consider staying here again if we ever come back to Big Island!