Communication was excellent from the day I booked the trip months ago. I was met at the house. Really enjoyed our stay for the 4 of us. House was spacious and clean. Location was amazing and easy walk to Front Street and ocean. Only thing I would say that wasn't perfect was some noise from cars on the streets around the house. Not bad, just was a bit noisy some mornings as there is a 4 way stop right outside the house. Would stay there again with no hesitation.