We had a great stay at Sam's place. She was very responsive around our arrival, making sure we got settled in quickly and thoroughly. The apartment was exactly like the photos in the listing, which I found very comforting. We found the place to be quiet and cozy. Since we were traveling with an almost 1 yr old, we were grateful that there was a pack & play we could use for the baby.
The only downside I found was that it take *a while* for the shower to heat up BUT once it does, it's perfect.
Overall, we had a lovely time there and would highly recommend a stay at Hilo Hygge to anyone whose looking for a comfortable and central place in town.