Mike is an awesome host. Initially I booked a hostel for three nights, and switched to their airbnb later. That is one of the best decision I ever made during my stay in Hilo, Hawaii. Even though it costed double the amount of money, the hospitality, communication, cleanliness, most importantly the flexibility to work with the guest is amazing. I had a late check in like between 11 - 12 PM and they accommodated it. They have free basic breakfast food guests, that's awesome. On top of it, the last day of my check out, I messed up my planning and could not get the luggage out in time. However they helped me out and were flexible with me so I could take the luggage at a later time. This is not a regular luggage hold. My luggage was unpacked and was lying around in the room and they moved it for me, when I requested them as I could not check out in time. They took care of it. This flexibility and working with the guest is a quality that I would admire in peer to peer businesses. With my whole heart I could say I never had a host like this, in my 6 years of using airbnb. The personality just blew me away. In fact I wish my next airbnb is at least 50% accommodating as these guys.