From the first meeting, there was an immediate and apparent sense of trust from the host. After showing the room offered, we were shown the rest of the property that was also made accessible. There was no pressure to make a decision. Cancellation or refund was never made an issue. In fact the host offered to hold the room while we checked out other available places. After the short tour, we decided there was no need to check out other places as this one was a perfect fit for our particular requirements.