Sandra does a wonderful job of making you feel welcome. Some of the nicer unexpected surprises included beautiful flowers on our lanai which brought a big smile to my face along with providing toothbrushes badly needed. The available bug spray was nice as well since we forgot ours at home but then never even used it (we got really lucky with no bug bites on all the trails we did). The provided candle on the Lanai kept bugs at bay because the 1 time I forgot to use it while preparing breakfast I got a bite (oooops). We found the little geckos running around the Lanai area to be endearing and our friends to help keep bugs away. The provided BBQ grill had a burner to the right side which was the only component we actually used for making breakfast. Our breakfast eggs and pancakes turned out wonderful and the 2 different size non-stick pans were perfect for the job. The microwave did great for reheating local restaurant leftovers and the regular sized fridge was great for all our Costco goodies we picked up in Kona right after getting our rental car so we had meals for the week. Even the toaster oven worked great for our needs. Dog lovers will really enjoy Kai -- such a sweetie who loves being petted and greeted us every morning along with a great welcome back every time we returned from an outing. Snorkel gear was provided which we took with us 1 day but the water was too murky for us to want to try it out after hearing others comment about not seeing much. The provided beach towels and cooler was also fantastic but I think one of my favorite components was having the washer/dryer with detergent provided. This not only allowed us to pack much less clothes BUT getting wet, muddy, sweaty or other stains (such as suntan lotion) were not a concern because of the convenience of getting laundry done that evening. The quiet location was also a fantastic feature along with ZERO roosters waking us up at 4am like they did when we stayed elsewhere in the past. If you are someone who likes something more secluded, residential, no loud kids around, this is the place for you! The location to Volcano National Park was absolutely fantastic and it was close enough to so many sights nearby making it that much more enjoyable. I know others complained about the frogs but their nighttime chirps did not prevent us from sleeping. In summary, this was our very 1st AirBnB stay and it was very successful. We've stayed at BnBs in the past, just not via the AirBnB site so this worked out nicely.