Michael has a very slick process with the lock box to gain entry and was quick to respond to any queries we had. Except for the grounds keepers making early morning noise at the golf course, our stay was very comfortable and relaxing. The unit is less than 5 minutes away from Kahalu'u Beach Park (rated one of the top snorkelling sites by Big Island Hawaii Snorkelling Guide). My wife saw turtles, eels, octopus and plenty of other unique fish species there! Having the BBQ on the Lanai was great!