My wife and I have just completed our second stay at Yen's place - and would not hesitate returning again on our next visit to Waikiki. The location is great for easy access coming and going from Waikiki by car, and perfectly situated to explore the area on foot. The unit is clean and quiet, with quite stunning corner unit city/park views. We have had no problem communicating with Yen, although on our last visit everything was perfect- and there was no reason to do so.