Cody was kind, welcoming, responsive and helpful. The room was neat and clean. The common area was nice and clean. We used it to make morning coffee. They had common food available for breakfast as well. If you are wanting general downtime in your private room, it is small and not as inviting for relaxing. We had porch and community chairs available that we used which was nice to sit outside, but the surroundings were not remarkable. We could have used the common space downstairs from our room, it was very nice.