Trevor was very responsive and proactive in helping us in preparation for our visit to Maui. Michelle greeted us at the lobby and showed us to our unit -- she was also very responsive through txt. Overall, we had a great experience and a wonderful time at Honua Kai. We planned on playing tennis in Maui and ended up mostly playing at the close by public courts down the road by the Civic Center+Post Office. We loved the provided snorkeling gear, boogie boards and paddleboards (did not end up using these). The beach and ocean by the resort was a bit rough and rainy during our stay (probably unusual for Maui) but we were able to do a lot of snorkeling and enjoy better weather at nearby Baby Beach, Ka'anapali South (Black Rock), Kapalua Bay, and Molokini. The kids loved the pools, water slide, and perma-rainbows at the resort. The unit had very convenient/private access to the grills, beach, pools, and parking. Everything was very family friendly and just what we were looking for during our stay!