Melissa and Ian were very kind and communicative and we appreciated the ability to be in communication when needed. Also, their book of recommendations in the house were helpful but based on our time of travel (late October into November) we did have to cross reference with internet searches and Melissa at times because some parks, restaurants and beaches were closed during our stay. They did have all the beach gear ready to go, chairs, snorkeling gear, coolers, boogie boards which was extremely helpful and convenient. This condo was the second place we stayed on Kauai during our honeymoon and we found the listing photos to be a bit more generous than reality. The unit is a bit dated and the couches and pillows especially were in need of a deep clean. With it being winter season, lots of rain especially at night meant very noisy evenings as the rain hit the skylight. Overall we enjoyed our stay but we were able to stay at a nicer, cleaner and more modern unit in the east part of the island for less money so we are using that as a comparison which may not be completely fair.