Lorelle was awesome! We flew in to Kona on standby and no where to stay! I messaged Lorelle and she got back to me right away. We could not get a rental car for the night so she picked us up at the airport and helped us get a rental for the next day! We offered to give us a ride on several occasions to ensure we were taken care of! The apartment is very clean and secluded! She just got a new bed which was so comfortable! She had books, snorkelling gear and everything you needed to enjoy the beautiful island!! We will def stay there again! I highly recommend staying with her!!