Pros
Communication from Mark was great. The location was convenient to the beach, restaurants, and ABC stores. The people at the front desk were friendly and accommodating. The 10th floor offered a relaxing place with nice views of Waikiki Beach and Diamond Head. The unit is well equipped with dishes and appliances, but we didn’t use them as we ate out entirely. The washer/dryer worked well and it was nice to be able to wash clothes partway through our visit. Having a mini-fridge in the room was handy. Being able to store our luggage after we checked out but before our flight was appreciated.
Cons
The room is quite a bit smaller than it appears in the picture. Also, the twin beds were roll-aways, which you couldn’t tell from the photo since there were bed skirts in the photo. There were no drawers to use because those that were there were filled with dishes and appliances. There was too little counter space so I used the ironing board to lay things out. There were not enough outlets and we had to use the one in the bathroom to charge our phones, which was far from ideal. Mark did send a small power cord at our request, but the cord was so short that it didn’t reach where we needed it to. Only two washcloths were provided for two people for 10 days, so I would suggest bringing your own. The view from the balcony was just other buildings, so we didn’t utilize the small sitting area on the balcony. We didn’t utilize the pool as it wasn’t easy to access.