The place wasn't horrible, however we did not get a check-in message until 27 minutes before we were allowed to check-in, and that was after calling every number under the sun to contact the seller. The seller never answered any of our calls but finally responded to one of our texts. We had contacted the seller about check-in multiple times in emails in the days leading up to check-in with no response. When we finally got a message about check-in, the information was incorrect. They told us to go to a different unit, so of course the passcode did not work and we had to lug all of our stuff around until we found the right unit. Essentially we had to combine information from different emails to sort out the truth, no thanks to the seller. It was pretty awful.
In one of the automated messages, it said "We are a lean team that works from home." Well that explains everything. I would not use Maui Paradise Properties again, and I would not recommend anyone else does.