The place is at an absolutely stunning location. Very close to Volcano Village, where there are gas stations, amenity stores, and restaurants, and the Volcano National Park. It’s also 30 minutes away from Hilo Town. The hosts didn’t wear masks our entire stay, even when talking to us in close contact, which was a little unnerving. However, the place seemed pretty clean (even the windows were cleaned, which I was impressed about), and wipes were stationed at the hot tub. The room was a little stuffy when we first arrived, but we opened the windows and it cleared up instantly. The hosts were also really nice. The cave tour is a self-guided tour. And when they say you need to be fit for this tour, you NEED to be fit. It’s definitely doable, it just gets very rocky at certain parts, and there’s a part where you climb up and down a ladder. The cave is also on their property, so no extra driving is required—just a short walk to it’s entrance. I enjoyed the little background story about the cave on the short walk over. Also, during my stay I had a question about the hot tub and texted Shannon it, to which she replied immediately. So, there’s great communication. I would recommend Shannon’s place.