We very much enjoyed the place and loved the Kauai Beach Resort. Booking through airbnb saved money. Be aware that there is a resort fee upon entry and too an additional fee if you'd like housekeeping and/or trash pick up. We just used it twice and it worked fine. The resort is at an excellent location. The unit was in fairly good working order... only a couple minor things came up. Nancy was excellent in communicating prior to our visit. I did send a couple messages while there but didn't hear back but it all worked very well and we enjoyed our stay.