Jay was great and very responsive. The place itself had an awesome ocean view and it was clean and comfortable. The only snag we ran into was that the washing machine was broken when we arrived, which we were relying on because we were in the middle of a 2 week vacation. However Jay was super responsive and sent someone to look at it immediately and when it couldn't be fixed, he offered us a few solutions. Overall, our stay was great, I wish we could have stayed a few more days!