Everything went quite smoothly, from initial booking to responsiveness of Gordon. Have stayed at KBC before and therefore was quite familiar with the resort and amenities. The only issue (and not the biggest of deals to us as we were visiting local family) was the touting of the suite as "scenic". From the balcony, the view was of food trucks and a small shopping plaza, hardly a conventional definition of scenic for a beach resort. As stated, it made no difference to us as we only spent time sleeping at the resort and appreciated the comforts of our suite but I would imagine for a stranger to Maui/Lahaina, their expectations of "scenic" would probably include at least a glimpse of the ocean. Otherwise, thanks to Gordon for a most pleasant stay.