Location and views are 10/10 and Hanalei Bay is super fun but it’s hard to wake up every day with energy when you can’t even get a nights rest. The only person who can sleep on this antiquated rock bed is Fred Flinstone. The bed feels like a rock, the blanket like cardboard and we had to use the couch pillows to get any head support. Not sure why people charge a ton of money and then try to get by with the bare minimum. I personally have 2 rentals and this is unacceptable. They Could easily drop a few bucks at target and Costco to get a comfy mattress, pillows and blanket. Also our upstairs neighbor was a jerk and was loud past midnight every single night. We asked him to please keep it down once and then he just got louder on purpose I think out of spite. The bathroom shower leaks on top the floor because they have two shower curtains instead of a curtain and a liner so the water just transfers through both on to the ground. It took all the towels to clean it up so we had to spend money to wash them just to take our second shower. Replies from management took hours sometimes a day just to get back to us. I’m not gonna give them a 1 because I’m not a jerk but I can’t not let other people know. It’s a really hot unit, it’s incredibly uncomfortable, the upstairs permanent tenant is a jerk, and I didn’t feel like they gave a sh*t about our concerns. If they just fix the bed, got a liner and got that guy to calm down it could be 10x better and Id deal with the heat.