We found Francesca and Kelly to be warm and generous. They went out of their way to make themselves available to answer questions, yet gave us plenty of privacy. They met us at their very cute ohana apartment, everything was simple - no hassles. The ohana was airy, clean and attractive with good beds, a small, well-equipped kitchen, laundry on-site, and (bonus!) two friendly cats. The Matsuyama market up the hill makes for convenient shopping, and the excellent beaches of South Kohala (Beach 69, Hapuna, Mauna Kea) are readily accessible. Easy parking, solid WiFi, good boardgames - we would definitely stay here again.