We booked this Airbnb 2 months prior to our visit. I messaged C asking if an early check-in would be possible. I got no response. I didn’t think much of it, just assumed that maybe it wasn’t possible. Fast forward to the day of our trip, we arrive at the Airbnb at approximately 2:30PM (1.5 hours before 4pm check-in). We contact C, simply asking if early check in was possible or not. No response. The phone number provided didn’t even ring; it went straight to voicemail. We talk to man working in the lobby of the condo building - he had no idea where our Airbnb was because there is no specific address listed on the Airbnb site. C only gave the street address. So, we sit and wait for a response. Once 4PM hits, we called Airbnb support, and they told us to they will contact C and if there is no response after 1 hour, we can get a refund. Once it hit 5PM, we called Airbnb support back, and they assisted in our cancellation.
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I highly recommend you book this Airbnb if your plans are flexible & want to wait for 3 hours, end up canceling. and moving somewhere else.