This was our 1st experience with AIRBNB. We selected Zoe's place because we wanted to experience the east side of Hawaii during our stay on the Big Island. Zoe provided everything she promises on her site and much more. The directions to her place were perfect; good thing because my iphone map was not. The property was perfectly maintained, beautiful wood floors, comfortable beds, kitchen had all the gadgets to cook wonderful meals including spices, oil, meal items.. She had stocked emergency items like a first aid kit, toothbrushes, deodorant as well as welcome gifts of fruit, chocolates..., gorgeous bouquets in every room. The house is set back a block from a road in the midst of the jungle. Coqui frogs greeted us the evening we arrived. I did not find them a nuisance as I had read about in other reviews. Birds were singing in the morning as we had coffee on the porch. If you're nature lovers like us, this place was the perfect retreat.
We met Zoe the 2nd day. She had been a great resource recommending places to see, things to do after reading my profile of what we liked. We had rented a 4-wheel drive to do some off-roading but Zoe had even offered to help with that. She had coolers stocked in the pantry, ice bags in freezer to use for day trips, water bottles, Ziploc bags... All so convenient and beyond our expectations! We came with our 2 kids, age 23 & 24, and she set up an extra bed in the 2nd bedroom per my earlier request.
In this area, water is hauled in for utility use but not drinking. Zoe supplied us with more than enough bottled water so this was not an inconvenience. We hope to return to the Big Island and would definitely recommend this property!