Who wouldn’t love an oceanfront view and a Maui sunrise and sunset everyday? This was the highlight of the property. Some things we realized after booking and arriving… this unit has no air-conditioning, so be mindful of this. I made the mistake of assuming every place had AC. There were a couple of nights and days where we would have been more comfortable. The unit is not in Lahaina, but about 45 minutes north by car and Lahaina is where most of the restaurants and shops are located. Sadly, the bed was the biggest disappointment. It’s long overdue to be replaced. Lastly, after paying $435 in cleaning fees (my partner and I are also very clean people) we received threatening instructions of what needed to be done for our departure or else we would incur “excessive” cleaning fees. We want others to be aware since we’ve never seen such specific and threatening instructions at any other Airbnb we’ve stayed at. Here’s the email we received a day before departing:
Please complete these items before checking out!
Take all trash to the trash bins on site at the resort.
Hang all wet towels in the bathroom and place all used (dry) towels on the floor...free of sand, please!
Leave the beds unmade.
Load dirty dishes in the dishwasher and run the dishwasher on normal.
Please kindly throw out all your opened food in the cupboards and refrigerator.
Report damages, broken items or malfunctions that happened during your stay.
Please turn off the A/C, TV’s, and fans as you leave.
Please lock and close all windows and doors.
If your unit has a lock box, please be sure that one of the keys is left in the lock box at the time of your departure.
As stated in our rental contract and on our marketing sites:
Loss of Hard Keys:
Please note that the loss of a key will result in a $150 re-keying fee to ensure the safety of our future guests and our owner's property.
If these departure guidelines are not met you may be charged up to $100 per hour (+tax) for excessive cleaning and $100 (+tax) for the first hour and $150 (+tax) for each additional hour that you are not checked out by 10 am. Thank you for your assistance and cooperation.