The arrival and check in process couldn't have been easier. We immediately felt welcome. There were anthuriums and large umbrellas on the lanai - many touches throughout, from books to a first-aid kit that we have not experienced in previous b&b rentals. Neat as a pin and well thought out. Britta water pitcher with a filter that worked well - a huge plus in a place where drinking water isn't great (catchment). Nice assortment of teas, sugars, milk/creamer, condiments, etc. Nice linens, everything very clean. The small wall heater, however, did not begin to heat the space and, since we live at 300 ft elevation on the island, it was cold - for us. Bathroom floor was tile and it took me awhile to work up the courage to take a shower, but what a lovely bathroom, Giovanni hair products included, nice big shower head, no running out of hot water! Electric mattress heater provided - check for it on the wall side if you want to prewarm the bed. Space is tiny - no place to really hang out except the bed and one small chair and 2-person kitchen table (they even thought of a spare pair of reading glasses!) The smallness of the place was not disguised in the listing, however; rather it was my own oversight. We live on island and like to 'experience' others' spaces. Most tourists are out and about.