I was there for a week, and found it very comfortable, peaceful, and well located. The host was quite professional, cordial, and exceptionally responsive. The hotel is a pleasure to stay in - very relaxing and unlike the polished and glitzy resort style hotels so often found in the islands. And their restaurant-bar veranda at the water is a tropical treat - there are even delightful and sincerely friendly local Hawaiian musicians entertaining every night. Service can be slow, but it's such a perfect place to relax - or to learn to relax - that this is no real problem. I'll definitely look forward to coming back!