Vacasa Hawaii cancelled my reservation less than 24h from check in due to maintenance issues. However, they only emailed me and did not actually cancel my reservation in the system so I didn’t get a refund until I reported it to Airbnb to force them to cancel it. I had to scramble to find another place to stay and ended up paying almost 2x as much. Vacasa also said that they would compensate me for overage charges but when I emailed them, no on replied. Seems like a scam to me! Never booking from them again.