Great location, good value for the size of unit and it's location. Other reviewers have raved about personal attention from Chin and/or Twu. We had no contact with either other than checking in and even though we had been in touch with Chin literally from the moment we landed at the airport to coordinate meeting at the hotel to check in, we waited out front for over 20 minutes for him to show up. The wifi did not work while we were there; to be fair, we didn't let them know so maybe they could have fixed it. And as far as parking is concerned, don't believe the "adequate" street parking described in the ad. If you rent a car while in Honolulu, just plan to park in the hotel's lot, which costs $20 per day - which is also very small.