Maurie was absolutely incredible! He was so accommodating. He let us check in early when we were stranded and went out of his way to change the cleaning lady timing when we were running late. We were so apologetic and he did not give us any grief. He was an incredible person to work with who has a true understanding customer service. The location for the apartment was perfect with the best view. My only note is that the bed has very think memory foam that is extremely soft. You sink deeply into it. Great place to stay!