The Stars of the Show:
The outside area and upper patio were fantastic.
Pros:
- Grill by the pool
- Plenty of plates, bowls, mugs
- Lots of beach towels & bath towels
- Adequate propane
- Pool and hot tub clean
- Lots of outdoor seating
- Firepit needed lots of trial and error but was great after it actually worked
- Super comfortable beds and nice linens
- AC units worked amazingly
- View was incredible
- Quiet neighborhood
Cons/ Improvements that could be made:
- Hand soap was 99% water. Not sure if it was the cleaners or someone else's choice but it was like someone took an empty bottle of soap, filled it up with water, then set it on the counter to be used in multiple bathrooms. However, after searching all cabinets, we found 2 large refill bottles in the very top of the laundry room cabinets.
- Toilet Paper:
We ran out of TP very quickly as there were about 3 extra total in the house for 11 people. We texted Ron (property manager you communicate with while on site) for replacements which he delivered promptly.
- Laundry detergent:
The bottle we had was 1/4 full and we ran out after the first wash of towels. Not sure if this was supposed to be stocked, but it seems necessary to guests if you want clean towels when we leave. After running out, we texted Ron multiple times and did not get a response. We ended up buying our own and restocked the cabinet.
-Kitchen supplies:
In the listing, it states there are basic supplies provided such as oil salt and pepper. There was no oil and we ran out of pepper after the first night cooking. Need better BBQ tongs for grill. If you want to cook in, you will need to buy all spices and oils or confirm they are stocked.
- Confusing Remotes/Lightswitches:
Black remote for ceiling lights/ fan was not synced and difficult to use. One remote controlled two rooms (master and room connected to it). I had to stand in the hallway and power off both bedroom lights at the same time for the lights to turn off. We simply did not use the overhead lights the rest of the trip because of this issue. Suggest fixing this and/or making more labels and instructions for proper use.
-AC Remote:
One was missing so we had to juggle one remote between the master bedroom and the one beside it. Took about 15min to figure out this was the issue. If we needed to adjust it in the middle of the night, we had to go wake up the other guests to find the remote. Ron did say someone lost one of the remotes. Hopefully both remote situations can be resolved and labeled for next guests because that was a pain.
- All screen door and window tracks need to be lubricated.