Glorien was very friendly and communicative. We were met and guided to the condo and given a walkthrough. Inside the unit was also a guide on various aspects of living, some local shopping ideas, and other amenities. Our stay was very relaxing and comfortable. The location is excellent and very central - close to the ocean and all of Waikiki has to offer. Gated garage in building and swimming pool were also great. Excellent value, perfect location, and the condo has all that you need and more. Highly recommended!