I have stayed at this property once before and we fell in love so decided to book again, even though it is a pricy spot. It is a beautiful place and home with great amenities.
I was disappointed with the service, communication, and general management of the property. Seems like owners dont live here and manage from outside of Hawaiʻi. Spent almost $1,000 for just two nights and the owner still complained and berated me for having one extra guest stay the night. We spent $160 on bbq food and the grill didnt even work. She offered to send $40, and then ended up requesting $25 anyway for the extra guest. The house says it sleeps 4 so not sure why it mattered.
Overall, great place but this ruined the whole experience for us. We will definitely not be coming back and will share this experience with everyone we can so they know not to give their business to people like this.