Valerie is an excellent and fast communicator, and answered any questions I had quickly. The check in process was easy, and the location is great. Pros were that the space was very well stocked with everything we needed (even leftover beer in the fridge from the previous guests!), and is equipped with air conditioning. The cons were that the space is a bit outdated. It smells of mold/mildew, and we had to open the windows and put the fan on right away every time we came back. The drains in the bathroom sink & shower didn't drain well at all, and the bathtub could use a bleach. Overall though, it was a good space for what we needed.