This place was a good home base while in Waikiki. Markets, restaurants and stores were steps away from us. The beach was a 6-7 minute walk. I really liked the location, EVERYTHING in Waikiki was literally minutes away. Beds were comfy and we had separation from our 4 teens along with separate bathrooms which was huge. If you are a family larger than 6 you may find this place too tight. The bonus was the gigantic lanai, we were out there every day/night. While its in a motel/hotel suites its at the very top and feels very separated. With covid times, I didn't want to stay in an enclosed hotel so this was a good compromise. We enjoyed the amenities of the hotel like housekeeping and beach towels. The hotel staff was very friendly and quick to respond to our needs. While I was unable to connect with Kathy during our stay it turned out it wasn't necessary to work with her as the hotel staff pretty much addressed all our needs. Kitchen is obviously small but perfect for breakfast. Washer and dryer came in very handy. Parking was a plus but boy is it tight if you have a larger car. The only minus is that the living room couch is tight sits only 3-4 and having a movie night with all 6 was a bit cramped. All in all a great place to stay if want to be in the middle of all the action but want a bit of separation from a fully enclosed motel/hotel.