Papakea resort and location was beautiful. The condo was nice but disappointed with the sofa-bed was not able to be slept on. After booking confirmation and deposit paid, was sent an invoice for extra Hawaii taxes (14 percent) not included in original amount. We booked and paid for 9 people, but was only supplied towels etc for 7. Was hard to get hold of perfect stays due to a problem with their phone system but when I finally did, they supplied extra towels, amenities and fixed the broken wardrobe door and gave us Hawaiian cookies to apologise.