Our first time to Hawaii to celebrate son’s 20th bday and Thanksgiving. Great place and quiet location, perfect location. Property management was quick to respond about issues with their housekeeping team. That’s only reason I scored cleanliness as poor, because upon arrival was clear housekeeping did nothing. Dirty floors unswept and Un-mopped, bedding didn’t appear to be washed, used, damp towels folded and put back into linen closet vs washing, dirty hand prints on windows from little kids, etc. The property owner obviously had no clue until we let them know and we’re appreciative. They quickly took care of us refunding the cleaning deposit since we obviously had to clean upon our arrival. We also provided list of items needing attention after our departure. I would definitely stay here again and any property they manage. They went above and beyond to take care of us. Highly recommend them.