The pros of the place:
Great location: only 3 blocks from Waikiki beach
Apartment is clean and very safe.
Parking included: in this area it can be hard or expensive to find parking on the street.
Host responds quickly: Janice was very quick to respond to any emails sent
The cons of the place:
The apartment is very stuffy because there is no really good air flow except in the bedroom. The winds blow east to west and the windows are north facing. This could easily have been remedied if the overhead fan worked and the patio door which faces east could be opened. I was told only after I mentioned that the lock to the patio door was broken and that the staff came into fix it, that the door was not to be opened for 'safety reasons'. I am not quite sure why there is a safety issue for this given that there is another patio door that worked in the bedroom. We were told just to use the air conditioner which feels silly and wasteful especially when the temperature was perfect to keep the windows open.
The kind bed is not a king bed. It should be clearly stated that there is a sofa pull out and 2 twin beds put together. The twins did not have a mattress topper that would make it feel like one bed (the division between the 2 beds is very noticeable) and the beds are too short for anyone 6 feet or taller. My husband's feet stuck off the end of the bed.
Although this seems to be a full service apartment complex with a cleaning and front desk staff, for some reason, the services Janice uses are not able to come in on the weekends. We arrived on Saturday and mentioned the things that needed to be fixed and they were not able to come in until Monday. So if anything needs fixing or a simple light bulb replaced, guests will have to wait if they come over a weekend or holiday.
Although this was not an issue for us, the apartment is just one floor above the tennis courts and pool which affords very little privacy if the windows and curtains are open as people on the pool level can see into the apartment.
An instruction manual to using the TV system would be extremely helpful as although they reset the television because it was not working when we arrived, it still did not seem to be working after they reset it.
For guests who need a bit more flexibility at check out this may not be the ideal place. Checkout is 11AM and Janice had the cleaners come at 1055AM by the clock in the bedroom. I was then emailed at 11:07 as a reminder that I needed to check out although we were already heading out the door by that time. I had asked for a later checkout but was not able to get it. It does feel a little stringent when the cleaners have 4 hours to clean and the apartment is not extremely large.