Arvis was a great host and very responsive. He quickly responded to my messages and requests. We didn't have enough wash clothes and soap however Arvis responded quickly brought some by for us right away. The location is beautiful and away from all the hustle and bustle of Waikiki strip but close enough to walk. The unit is nice and spacious. I loved the double sliding doors with screens to the balconies. The hotel/ Condo has a market, ice cream shop, and some eateries in the lobby which makes it super convenient. There is a grocery store two blocks away which also made it super convenient to get some groceries for our stay (Food Pantry). It was a great stay, and I would definitely come back to this unit again. The Ala Moana Beach Park and Magic Island is right next door and a beautiful place for families with little ones. On the other side of the hotel is Hiltons Hawaiian village Dukes lagoon and plenty of shopping close by. everything you need is close if your not one to venture.