First and foremost, the host was fabulous! Hoaloha responded to all of my messages very quickly and was very kind. This is the first time we stayed in an AirBnB at a hotel so it was a little different. We stayed for 10 days and the hotel fees upon check-in were $388 including a night of parking. They did not hold anything on our credit card during our stay since it's a non-rented room so that was nice. Check-in took a little longer than expected but then again, I've never been to Hawaii and it seemed to be a very popular day to check-in. The staff at the Starbucks in the hotel lobby are fantastic. We stopped by for morning drinks almost every day we were there. The hotel is right next to the mall which is super convenient. I recommend getting Dole Whip while you're there because it's amazing. There is a small store in the lobby where you can purchase additional toiletries when you run out (if you dont pay the fee to have the room cleaned everyday). There are washer and dryers in the hotel. We spent about $20 on 2 loads. You spend about $10 per load to include the soap. You can also buy the soap in the lobby store near the Starbucks if they run out. There isn't much of a view so we never really went out on the balcony but it's better to go down and experience the view yourself rather than from your room anyways. The door to the room is handicap accessible to include a button which makes the door really loud when opening and closing. We never used the button because there isnt one to get into the room, just out and we didnt need to. However, we did have a couple creepy moments where the door opened on us a few times. We had to close the deadbolts because it kept opening. It makes me wonder how many times it opened on us while we weren't in the room. The timing is impeccable because it always happened at the worst times. Other than that, it was a great stay. I wish I could have stayed longer. Oh!!! This has to do with the hotel not the host but a little word of advice, dont arrive back to the parking garage at any point after 2030 hours. You will not find a spot and will have to park on the street which was something we were not too comfortable with especially since we paid to park in the garage.