When we walked in, the apartment was spotless and had a guest booklet of local areas and food to try, as well as emergency numbers. Power went out due to issues from storms on the island, and Juliana responded to our inquiries about it very quickly, despite being in New Zealand at the time! There were a few nights it got a little hot and we wished for some AC, but the ceiling fan and plug-in fan were helpful and appreciated. A great stay!