The place was clean and tidy, with a lovely view of Waikiki Beach (quick walk away) and Mountainhead. Young was very quick to respond and makes sure that we have all the information we need. We were also provided with beach essentials, so we didn't have to pack much in our flight over!
The only thing I'll note is that there is a parking facility that connects to the building, and it's not part of the hotel staff's remit/responsibility should any issues arise. Unfortunately, I accidentally paid for a long stay parking ticket twice, and the lot's customer service is quite bad.. I've yet to resolved the issue.
Still, this is NOT part of the hotel nor the Airbnb. If the parking facility was owned by the hotel, I'd have resolved my issues instantly.
Overall, the place is a good stay if you'd prefer staying in the Honolulu/Waikiki area. :-)