This place has a lot to recommend it: 1) location in downtown Hilo, close to the farmer's market, Rainbow Falls, and more. 2) LOTS of small, considerate touches. Craft cookies and honey when we arrived. Very pleasant toiletries. Bug spray. Everything we needed.
I just have a couple of complaints. For $300 a night, I expect everything to be near perfect, and it wasn't perfect. There was no air conditioning, which made the humid air of that area very noticeable. The mattress in our bedroom was noticeably old and lumpy.
It's a good place overall, but I think our expectations were set a little bit too high by the pictures.