Susan was quick to respond with any questions or concerns. Easy keyless entry. Peaceful place with open air concept. Was initially worried about no AC but that worry quickly went away after the first night. Fans all worked and did the job. Can’t speak for every season but February the temps were great for this style of house. Kitchen well equipped with all cooking supplies needed. 3 bedrooms downstairs with their own bathrooms. 2 of those open up to the pool area. 1 master bedroom upstairs with giant bathroom. The bathroom is shared with another small room. This 5th room is not super private and is perfect if you have a guest not paying or getting a “family discount” on the trip. Not a good room for a couple looking for privacy. Location is fantastic. You are right off Ali dr which is what leads to downtown Kona and all the main shopping and restaurants. Pool area was awesome but too cold to enjoy for hours on end. Not a big deal. Tons of beach supplies provided! Location, location!