Quick and prompt communications with William and Rose. The apartment is modern, clean and tidy, but the hotel lobby and lower lobby is dilapidated and there was a weird smell on the apartment level floor. Our room though smelt of heavenly coconut, which was pleasant to arrive home to everyday. All amenities were provided, even a cooking stove if you want to stay and cook dinner at home, and the internet allowed facetime connections but sometimes the screen would lag.
The location is as described, 15-20 minutes walk to Ala Moana shopping mall and a 5-10 minute walk to Waikiki shopping strip (which is the opposite way of Ala Moana shopping mall). A 5-10 minute stroll to the Hilton Hotel beach lagoon, 15-20 minute walk to Waikiki main beach, and 20-25 minute walk to Ala Moana beach. No convenient transportation unless you pre-pay online with Waikiki trolley and get a pass, or uber which can add up.
Overall, our stay at William's place was comfortable, looking pass the run-down look of the public space in the lobby area. Thank you for making our first stay in Hawaii safe, cosy and convenient. Mahalo!