Great resort, I’d give it at least 4*. We loved our room with a view of the gardens and mountains. The staff were all extremely friendly and provided us with helpful recommendations. Staffing issues because of Covid meant the swim up bar and Happy Talk restaurant were closed most of our stay, but we found options in Hanalei Bay. Be sure to schedule your visit around when the road to Hanalei is open. We’d love to stay again and may even look into a timeshare!