Jennifer was very responsive and friendly! I came with my boyfriend and another couple, all of our first times in Hawaii. The condo was comfortable and the snorkeling/beach gear came in handy. I think the condo community would be great for young families or older couples. Next time we'll try Haleiwa as the resort was a little far from the surf breaks and the vibe in the community was quieter than we expected. The kitchen was well stocked for preparing food which is great if you don't plan to dine out, as the main restaurants outside of Turtle Bay were far away. Recommended for those who want quiet relaxation and access to resort bookings.