The worst Airbnb experience I’ve ever had, and I’ve been staying in them for years.
The Pros: The view was truly beautiful.
The Cons:
Arrived on Saturday and the unit was above 85 degrees Fahrenheit. This is probably due to the fact that it’s a top corner condo unit and the sun is hitting 3 sides of the unit plus the roof.
The air conditioning did not cool down the air so contacted the host around 5pm. Also sent a picture of the thermostat showing a message of “Balcony”, which means the auto shut-off was triggered since the system thought the balcony was open (even though it was not). Host attempted to troubleshoot by giving us somethings to check, but said that they would need to call the service repair and that the earliest they could CALL would be Monday. That night the unit heated up to over 90 degrees in the living area. We opened the sliding door to cool it down, but the screen door would not stay shut. So we left it open but the screen door stayed open as well so critters could get in.
The host must know there is an issue with the air conditioning because they installed a free-standing air conditioner unit on the floors of the bedrooms with the vents going up and out the window (other units did not have these as we looked outside at the other units). These vents also prevent the blinds from laying flush so those outside of your window can see inside the bedroom and the light comes in when the sun rises. Lastly, installation was an afterthought, as they used a long extension cord from the living room to connect to the bedroom air conditioner (creating a tripping hazard), and the venting in the windows was affixed poorly/ineffectively with clear packaging tape. Bottom line, the air conditioners in the bedroom were not strong enough to cool down the living room, dining area or kitchen.
The place needs some love and a deep clean. There was mold in the bathroom shower (all along the shower door track), garbage stuffed behind the dresser, the kitchen table was sticky, the chair in the living room was broken, the front window blind was broken, the living room lamp shade was torn, and the furniture was scratched.
We have date and time stamped pictures and video showing all of this, but unfortunately AirBnB will not allow us to post pictures with a negative review. We also have the complete chat log from our correspondence with the Host.
Ultimately, we were forced to find another rental in a different town because nothing was available on such short notice. In addition, the rental we moved into was much more expensive being last minute and the host of this Airbnb did not refund us full amount for the nights we had to cancel. It ended up costing us over $3000 to stay in this room for 1 day :(