While Bobi is a community gem & great w early emails, there's a probable phone reception issue up there which meant she didn't receive our calls or messages the night before or afternoon of our arrival. Since she'd earlier indicated she had plans that day, the lack of contact left is unaware of check in procedures & thinking no one was around, thus we came late after a third call w/o answer. Upon arrival she was there, kind, apologetic and quick plus available if we wanted anything.