Our stay was not without any glitches. However, Janet had been very attentive and responsive in resolving the matters for us, which had definitely made a difference. The location is super convenient and walkable to several top notch restaurants and shops. The in-unit washer and dryer is also a huge plus.
The only negative aspect is the privacy, where the bedroom is next to the resident hallway that you can hear people walking pass by your window clearly. We also had to keep the curtains in the unit closed most of the time, due to the proximity of the surrounding neighbors.