Cynthia was a fantastic host! She greeted me and settled me in with genuine care. Everything I needed was there and after the long string of flights I was very glad to have a comfortable place to come to. Cynthia went above and beyond and helped me get to the shopping centre and also gave me tons of advice on what to do in Hilo. I would highly recommend Shaka Shack in Hilo, the clean and comfortable accomodations and friendly face made everything awesome!