Sarah was easy to communicate with via email. The studio is cute and is located in the picturesque north shore area, with a short drive to Hanalei Bay. The outdoor mini fridge was a plus! We didn't spend much time in the condo but it was a clean, comfortable space to come home to after a long day of exploring the island. There was a bit of a musty smell in the condo and on the bedding but it went away pretty quickly once we opened the sliding glass door and let some air in. The fan helped too. Overall the condo suited our needs perfectly.