Overall our stay was fine. Never met Chris personally, as it seemed he owns several units in the building, and has a helper named Keoki who lives on site to handle visitor requests. Keoki was was nice and responded to our needs. Just heads up, finding our lockbox and key was kind of confusing. Just ask the guy at the convenience store counter where they are.
The overall location was great, and close to everything you would want to do in Waikiki. Parking was $25 per night on site, so we chose to save the money and find street parking a few blocks away every night. If you decide to be cheap like us, just be prepared to drive around for a bit looking.
The bed was extremely comfortable! Overall, the room looks like a hotel room. Has everything you need, and two balconies.
The boogie boards and snorkeling gear advertised weren't there upon our arrival, and had to wait until next day to receive. Also, we had issues connecting to the wifi, as there was no network info clearly marked on the router. Later that evening, Keoki kindly sent us the info to connect, but even after connecting, the network seemed very slow and I wasn't really able to get any work done. But hey, at least you're in paradise!