The space was very clean and pleasant. Kristy had great tips and was very welcoming. She always replied quickly. The beach towels provided came in very handy as did the guide books, maps, and brochures Kristy left for us to use. The neighborhood is conveniently located with respect to Kailua-Kona, the airport, and major roadways. The Turtle House served as a perfect home base for our Big Island adventure!