I really wanted to love the place but it fell short. All walls need painted (walls scuffed & looked dirty), window coverings were stained, we had to have porch chairs and a lamp replaced (broken). Paper towel holder was broken, island stool broke with my son sitting on it, the shoe rack at the door was broken & the bathroom shower doors either need replaced or detail cleaned.
The Banyan activity/pool deck was disappointing—broken hot tubs & mens room sauna door was damaged (and unusable) while we were there.
Elevators were a problem—we were on the 27th floor & spent a lot of time waiting. Out of 4 elevators in tower 2, only 3 elevators worked. On our last day, only 1 elevator worked.
The owner & Oceans staff were very communicative with me which I really appreciated—they replaced our balcony chairs & broken lamp immediately. I left my Kindle behind when we left the property & were very helpful getting the device back to me.
Skip Starbucks—coffee shop at Banyan was EXCELLENT!