There was a bit of miscommunication between Karen and her housekeeper. We arrived at the condo and it was dirty. We informed Karen right away and she made sure that the place be cleaned and ready for us right away. She returned some of our money also. Which i really appreciate. She also has a washer and dryer in her unit so it was really helpful when you get muddy on the hikes. The place was very spacious and quiet. It was nice to hangout at the dining and living room area. We hope the Tv’s were already set up cos none of us have a roku account.