Lauren’s apartment looks like her pictures and is nice. We were a bit disappointed with lack of communication and lack of flexibility with the host. Initially we had asked to check in 45minutes early however Lauren did not allow us to do so even the unit had been empty the night prior to check on. Then there was a plumbing issue and a plumber came in after our check in time. Lauren did not make it up to us in any way. We asked to have it made up by allowing us to check out an hour later (since the plumber had been present for a few hours after our scheduled check in time) and she simply did not respond. Overall we just expected more form a super host.