Beautiful hidden spot with a gorgeous view of the ocean from the patio and living room! Great stay for a couple or a party of two. During our stay we had the best view of the oceanfront, sunset at golden hour and saw sea turtles! The room is right next to the staircase and it is walking distance to the elevator.
Ambience (Rating 5/5): Homey feel with a touch of beachy vibe. You can hear the waves from the room; it makes you feel like you are one with the ocean. Comfortable furniture, very clean linens and modern tv.
Temperature (5/5): Visiting in early January 2022 and it was not too hot and not too cold. The fans in the living room and bedroom were perfect to keep the area cool. And leaving the door to the patio keeps the area cool too.
Parking (Rating: 4/5): Abundant amount of parking but parking slots can get a little tight. We rented a compact car and when getting in and out of our parking spots were a little tight. The issue that we had was that we were missing a parking pass. We had to request for a parking pass because there was a sign that Kahana Reef would tow vehicles without a parking pass.
Customer Service (Rating 5/5): On the day of arrival, they responded within the hour. An auntie brought our parking pass within an hour.
Overall experience (Rating 5/5),
If there were to be an improvements to be made:
1.The missing parking pass when we got there (but it did get resolved within the hour)
2.The bedroom window is in close proximity of the staircase so you can hear people in the staircase, parking lot and birds chirping in the morning
Would we recommend?
Absolutely!
Location is closely the tourist spots like Whalers Village for shopping, Kapalua Coastal Trail and watching distance from the ocean.