What a great experience, not only was his place perfect & in a great location (the snorkeling of the beach right in front of the pool is unbelievable & easy, with plenty of turtles & varieties of fish. Tom was the best host (& concierge).
He suggested the best guidebook and was available to answer any questions & ready with suggestions. Clear communication, quickly responsive & helpful. After booking he shared detailed explanations of what to expect and how to deal w/any complications that might arise (Although no complications came up, It was nice to be prepared since we arrived late in the evening)
He was also able to quickly modify our reservation with a needed small last minute change, without fees or grief, which was also appreciated
Mahalo Tom,
we will definitely start here when we come back:)