The place itself was clean, a good location for those looking to stay in Waikiki, and had all the essentials (minus a toaster, which I could not find).
We booked for a month stay, but unfortunately the wifi was incredibly slow, practically unusable (I was unable to take Zoom calls and had to work elsewhere). Neil was responsive, but unable to address the wifi issue. To his credit, he let us move out early and refunded the days we didn’t stay. We were lucky in that we had another place to stay for the month, but if I had no other option, then the wifi would have been a bigger issue and would have needed to be resolved sooner.