Margie was very responsive and helpful throughout the booking process and stay. The location is great and the views are truly amazing. However, there are a few things to be aware of prior to booking this place:
- The HI state tax is NOT included in the total price. I had to pay an additional 146$ through Airbnb for 4 nights one week prior to check-in.
- The building is quite old and there is no in-unit washer/dryer. To use the public laundry facility, you need either quarters or download an app to pay for them. Tip: there is a free wash or free 10-minute dry per phone that downloads the app. After that however, you need to load a minimum of 5$ at a time to use on the app. On our last day, we ran out of quarters and had to drive out in the middle of the night to get change to finish our laundry. The laundry room also closes at 10PM which is a pain since you have to calculate and make sure you come back on time to do laundry.
- Cleanliness could be improved. The closets were very messy, there was molded coffee in the coffee maker, and there were quite a few bugs. In addition, the dishes weren't properly washed and we had to wash everything before using them. The pillows for the sofa bed were also smelly.
- Some amenities were lacking. For example, there was no refills for paper towels or tissue paper, no hanger space, no aluminum paper. There was not enough shampoo and conditioner, although Margie was very nice to get the cleaner to bring some more during our stay.
- The instruction binder is very messy, with information in random orders, filled with advertisement and copies of the same papers, so it was very hard to navigate.
Overall, this condo was a good value for the price, but failed to meet my expectations especially given the other great reviews.