Rhonda was very responsive once I was able to get to the correct email. I evidently had 2 accounts and was trying access the wrong one for her communications. She sent an email with very detailed information that gave us so many advantages during our stay. She even shared her grocery card so we could get the discounts. She worked with us for a late check out as well which we really appreciated. The home is beautiful and located so well for all activities on the North Shore.It was clean and very well equipped with beach towels and other gear. The neighborhood is lovely - like a well manicured park.