We enjoyed the unit for the most part once we were in it. I feel in this situation, there was over communication which made my stay more stressful than needed. Caroline mailed me a physical copy of what usually is in welcome binders and I had to bring it back to Maui with me. The internet was also the wrong name when we got there so we didn't have internet one day. Once the issue was addressed, the internet did not work for a few days. The unit itself was satisfactory for our stay and I would recommend this unit to other people.