Cynthia was great; very welcoming but not overbearing. I'm not sure if we actually got the room pictured, since it looks different, or if it was just re-organized since our room had a large bed and one single beside it. Our room was large and roomy. Bathroom is shared. Location is great as long as you have a car (which you should in hawaii); close to lots of food choices and a short drive to the downtown bay area. The only minor downside to us was that we found there was a smell when you first enter the house and in the bathroom (bedroom was perfectly fine); not a deal breaker but just something we noticed. Breakfast supplies (toast/spreads, pancakes, fruits) were provided which was definitely nice. Overall, had a great stay.