Upon arrival, we inspected our sheets and noted that there were yellow stains in the linen. We immediately notified Kats and were told that the cleaners would come back to replace the linen. The towels and the bathroom could have been cleaner. In the first morning, we used the plates but found them to be dirty with dried up egg shell bits left by previous guests.
The check-in process was a bit hectic. We were provided by brief instructions and had a difficult time locating the parking spot and the various key fobs. We found a useful binder in the unit on how to check in but that is practically useless if that info was not provided to the guest beforehand. I recommend Kats provide the info in PDF form to the future guests beforehand with the pictures and directions.
We found the location very convenient, which was definitely the highlight.
If you are a light sleeper beware, it is noisy if the windows are left open during the night. The alternative, which is aircon, is not much better - the aircon unit is very noisy.
Lastly, we found a dried up dead bug when replacing our paper towels in the kitchen. Whether this was avoidable or not is up for debate, but it was in such an early position that the cleaners should have caught this.