Saichi was very friendly and communicative. The parking spot is very convenient if you have a car (although the spot is a little tight to get in to). During the 2 days we were there, it was raining heavily and Hawaii had started discouraging the gathering of large groups so we stayed in most of the days except to get take-out. Let me just say, the location is very convenient. It was so easy to walk everywhere with lots of delicious restaurants nearby. The couch was extremely comfy to lounge and watch Netflix while the lanai provided us a great view to watch the rain. The AC in the bedroom was a little loud, but we were able to just use the fan instead as it wasn't too hot. Overall, I would stay again.