From the time I booked the place to when we left, I had a pleasant experience. Rich and Amy were great at providing me with check in information and periodically asked how everything was going and if we needed anything during our stay. The place is very clean, modern and exceeded our expectations. Every appliance you need in the kitchen is there. We love the Poipu/Koloa area so that's why we wanted to stay in this area. There were seven of us at the Airbnb and it was the perfect size. We didn't feel too cramped. We were pleasantly surprised to see all the bathrooms had the Costco size shampoo, conditioner, and body wash. Likewise, there was laundry detergent for us to do laundry. There were even snacks, coffee, and condiments to use. In the garage, they had everything you need for the pool and beach (noodles, beach towels, beach chairs, cooler, snorkeling gear, boogie boards, and a wagon, which we didn't see until our last day). I would definitely recommend this place to family and friends.