2 Stars – in the owners own words “Close it down at once!”. Sadly we encountered problem after problem at this Airbnb. A few major ones and many minor inconveniences. Major problems, from arrival, included no working AC upstairs, no working lightswitch/light over the bed in the downstairs bedroom, ‘forever on’ lights in the living room (we had to stand on chairs to unscrew the bulbs), and 8:30 am to 4 pm roofing work leaving debris & deafening noise every day of our stay. Minor inconveniences ranged from, the door being left open upon arrival, to the sink faucet kind of being broken to curtains installed incorrectly in the bedrooms (we fixed ourselves so we could sleep in beyond 6 am) and several others. I sent 14 messages to the host from Monday to Friday. That is a lot of messages. The host wanted us to troubleshoot with the repairman over the phone; seemingly oblivious that we were on vacation and spent a lot of time & money to come to Hawaii. After more things happened on Thursday the host said “they understood” if we needed to cancel & offered a night’s rebate. Terrible empathy. Without prompt they did refund us one night’s fee later that same day. Too little too late. Once we checked out the host sent us a copy/paste request to rate with definition of 3 stars “Major problems that should be fixed immediately” & 2 stars as I quoted above. Due to this being an Airbnb in Hawaii where folks may only be able to visit once in their lifetime, I cannot in good faith rate this above 2 stars until all the issues we had during our stay are addressed. Even then, I’d be weary of staying at any of this hosts other properties due to the laissez faire attitude they took during our correspondence in fear of being supported if something else would have gone wrong.