Check in process is easy. Terry is very helpful with answering any questions you may have quickly. The best part of the apt is that it is centrally located within a mile of downtown Waikiki, À la Moana and the beaches all very easy to walk too. Some of the cons is that there is a bar on the balcony side where one of the bedrooms is located so you can hear the bar patrons, good thing during this time with the covid restrictions they close at 10 pm so you won’t have to hear them all night. There is no mirror in the entire apt besides the bathroom mirror. I personally didn’t mind it but if you where here on a girls trip that would be difficult. The apt is very compact, we travel lightly but space for our carry on luggages was tight in the rooms and the small living room/ kitchen area.