I want to start off by stating that the location and cleanliness of the rental were wonderful. However, Unfortunately what stood out most about the unit was the construction/renovation that we were not informed about prior to our arrival. Especially since a Maui Resort Rental employee stated that the project started back in March. It put a damper on our entire trip when we arrived to the rental unit and we never would have booked that unit had we been informed. Had I known when I was booking or earlier, I would have cancelled and I would have booked another unit that actually resembled the pictures on the website. Since I did not find out until I was there I had no option of changing or upgrading units because the other rentals were unfortunately all booked out at that point.
There was constant loud noise as well as workers entering and exiting our unit invading our privacy, unannounced. We also booked this ground level unit due to the direct access to the pools and beaches as was advertised on the website. No where in the images showed that there was a gate completely blocking off the unit, as well as equipment parked directly in front. There were ladders and other items stored in our lanai that they kept accessing throughout the day. Also the lanai was not maintained or cleaned because of the construction like I noticed the others were. I found trash, palm tree trimmings, and ear phones.