Overall, great location and free parking (which is hard to get in Waikiki), though the elevator situation can be annoying. We had a hiccup with check-in but Celeste stayed up past the listed check-in time to make sure we got in OK (the covid-19 document check line at the airport took over an hour long...), and Celeste was responsive throughout our stay. There was enough space for the two of us with working AC, and the ocean view and beach chairs were major pluses. After the first day, only one of the elevators was in service and frequently crowded so we ended up taking the stairs quite a bit, but parking on the 5th (top garage) floor made the walk up/down to/from the 16th floor slightly easier. There are tiny ants that got in our butter mochi container so we ended up having to be extra sure to keep all our food sealed airtight and/or put everything in the fridge. I wouldn't say there's an ant infestation but you'll want to be more careful with keeping food out.