The good:
This place is in a beautiful location. The view is stunning and we enjoyed this a lot. The room is spacious and comfortable and the parking spot is great to have.
Also, the communication was usually quick, but didn't always resolve our issues.
The bad:
This place has a lot more potential. The main issue with this unit is that it has an AC that's not properly installed to code. It's dripping condensation water into this makeshift tin bin on the balcony without a drain. So inevitably, it's overflowing. We weren't aware of this until a security guard from the place told us that the balcony is dripping water onto the next unit and urged us to do something about it. That's not a great thing to happen during a holiday that is supposed to be stress free!
After this incident we inspected the balcony and found the custom contraption. The only solution to take care of the issue was to take bowls from the kitchen and empty it. Walking across ~10 times to the kitchen sink until it was empty. This has to be done MULTIPLE times throughout the day.
We contacted the host who informed us that the issue was brought up by a previous tenant. So I wonder why this wasn't addressed or even mentioned.
We had to get in there and take the dirty water from the balcony to the kitchen multiple times a day. This is not acceptable. The host said there would be compensation, but then never replied again. This is not very professional.
On top of this, the place was lacking cleanliness. The pillows have stains, the floor under the bed was very dusty, the carpet in the living area had dirt on it and the kitchen utensils looked like they needed to be scrubbed before they could be used.
It's a bummer since the place, if properly maintained would be amazing. We still ended up enjoying our stay, but these things definitely put a damper on it.