The view is absolutely stunning, my wife and I stayed at casa on the opposite side and loved that view but when we got to this property it's no comparison. The way the lanai overlooks the pool and feels like it's on the ocean is just incredible. The property was nice and fit what we were looking for. We paid for the view and we got our money's worth. My wife and I took her parents on their first real vacation and they couldn't get enough time on the lanai.
This is about the staff at casa not my host…
To set the stage I had no interactions with the staff, my mother in law speaks no English and my father in law speaks little English. I received a complaint from our host about using a gate that is not marked anywhere that it is not to be used to get to the pool anywhere. When you stay on the property it makes more sense to use that gate to go to the pool then to walk all the way around to get to the pool, so we assumed we could use it since there was a lock present and the gate was not locked. My father in law informed me of the pm talking to him and he what he could given that English is not his first language. When our host called the pm depicted a story where my father in law raised his voice at him and another instance where they made a staff person apparently cry and want to go to the board. Now given my parents don't speak English I highly doubt these depictions. Our host Blake called me in the morning to talk about them and I assured him that those were not true and the one that was was me throwing foam paddleboards into the pool when no one but my wife was in the pool from the balcony. I apologized for that. The fact that they made baseless lies about my father in law however really bugged me. So be careful around the staff as it could impact your stay given that its their words vs yours since host is not on property.