Plus: Delbert responds really quickly and gave us amazing local suggestions. The room is centrally located and has easy access to everything in Hilo downtown.
Minus: This room is actually in a rundown building. We bumped into the tenants in the building who were heavily intoxicated or under the influence. There was a tenant yelling throughout the night for 2 nights in a row. Because of these 2 reasons, we did not feel safe. To be fair, Delbert did come and apologize for her on the 2nd night and called the cops to vacate her from the premises. On one of the days, there was a water leak in the hallway. The mattress sags and I ended up with a pulled muscle.