The condo was nice, check-in was easy, and comms were good. The condo had everything we needed for beach time - beach chairs, umbrellas, and a little cooler. The balcony/lanai is spacious and has a great view of the ocean as well as the pool area. The amenities on the property are great - pool, hot tub, propane grills, beautiful landscaping - and the staff does an excellent job of keeping the common areas clean and refreshed every day. There are even great food options within walking distance which was a nice surprise. The bed could have been a bit more comfortable, but we were so exhausted everyday from enjoying hikes and sun that it was easy to fall asleep.
I gave 4 stars instead of 5 because a few days before I was supposed to leave for Maui, I got a note from My Perfect Stays that I owed another $383 in taxes and had 3 days to pay or my reservation would be canceled. They described it as a software error, and offered 10% off a future stay, but this was a pretty large surprise bill to receive just before departure. I wish they would have offered to help offset this expense on this trip instead of a future one. I have no idea when or if I'll be able to make it back to Hawaii. It gave me the feeling of a bait and switch, and it unfortunately put a damper on the stay. I hope this was a one-off situation and doesn't happen to others in the future. It's really a shame because otherwise it was a great experience.