This was a very unsatisfactory place to stay. With taxes and fees, it is over $900 a night. When we walked into the unit, there was a horrible rotting (foot like) smell. The carpets were beyond dirty and completely unacceptable.
I had sent 3 different messages stating that we wanted a/c before we arrived, and I was assured it would be available….when we arrived after hours, the a/c was not available. It was 88 degrees and very smelly. Upstairs in the loft (where my daughter was going to stay) there was a large stain between the two beds that was probably dried feces. It was also on the outside of a garbage can. The unit was dirty and gross and there was also used dental floss and a clump of hair on the floor.
The master bed stank and the whole unit was gross. I would not recommend this unit to anyone!
The check in was a complete hassle the next day, although the check in person was friendly.
*important- right when you enter this unit you have to go up a long, steep flight of very dirty stairs. I did NOT see that in the description and my husband with a bad hip really struggled. There is no elevator so you need a good schlepper if you have bags.
I requested a refund on our stay as well as a refund on the cleaning fee but am not getting any acknowledgment of that from Crystal. I also have many pictures that document the filth. This is a gross MUST SKIP stay. We are currently in our second air bnb and we are shocked at the cleanliness and niceness of the unit (making me feel that the last place was even worse).