Merris was so sweet and easy to talk to. She was very responsive and accommodating. The location of the place is amazing. It’s less than 5 minutes from Poipu beach. More than the place itself the amenities are awesome. The gym/beach club was easy access and clean. I would’ve died without the AC in the room since Kauai is so hot. I’ll definitely be reaching out to Merris for my next trip to Kauai!