Our hosts, Leo & John, were terrific in getting back to me very quickly, often times instantaneously! They were very detailed and gracious - we really couldn't ask for more! The place is exactly as described inside & out. This was our 3rd time back to this same condo complex and you really can't go wrong -- the oceanfront view is aaaaahhhhmazing! Great snorkeling, great everything! We will definitely be back!