I want to give this place a 5 star review but other than the beautiful views of the ocean and overlooking the pools I can’t. Reasons being: check in is strict 4pm which left us wondering around Lahaina with our luggage for 2.5 hours prior. Upon arrival to the unit I found a used make up sponge in the pull out couch and the only sheets that fit the pull out bed were never opened, never washed. The sliding screen in the master room was on backwards (the handle was on the outside and not accessible) and the track was off the window sill. If you want to cook something in the condo be sure to buy potholders as these weren’t provided. Listing says laundry detergent is provided as well, but it isn’t. The fabric in one of the low tommy Bahamas beach chairs was ripped to shreds. I reached out to the rental company with the only number provided for guest services to call/text 24/7 didn’t hear back, reached out again in the middle of the day on a Tuesday and was told it was the after hours dispatch number, but they would forward my concerns to guest relations for follow up. Never hear back. I messaged them on Airbnb…never heard back! In fact I received a text message about check out before any sort of response and I have never heard from the rental company. Communication is horrible with this company and had they at least responded I would have given a 3 star review. When you go to Maui and spend this much money you expect a little more or to at least get what you pay for this is not.