Really nice area, and nice building, but…..
Unfortunately our unit was infested with roaches, fruits flies, ants, and spiders. I’ve lived on the north shore and in other areas of Hawaii in the past and I’ve never experienced an issue with bug infestation. I have two friends that live in the complex who came over to see for themselves how bad it was and they agreed it was unacceptable and that I should ask for my money back. The unit was also not clean to my personal standards, draws and cabinets were dirty and the pillows on my bed smelled bad.
As for the Check in instructions they didn’t indicate that the keys had a key fob that would let us into lobby so we waited outside for a friend to buzz us in.
The lady Christine was very helpful (I think she helps with property issues). I didn’t feel it would solve anything to complain while we stayed at the unit because there wouldn’t have been any other place for us to go, so we just decided to put up with it and be as positive as we can.
I feel bad, and It’s very unfortunate that I have to leave this review… It’s the first negative Airbnb experience I’ve ever had.
I hope the property owner steps his game up and fixes the issues so future guests don’t have a bad experience.
Mahalo