James is very helpful and response quickly to my inquiries or questions. The location is very close to Waikiki beach, and there are a lot of places to eat and stores around. The place is small and it’s typically for Hawaii. The view from the room to see rainbows and the city is a plus and amazing. We had issues with our toilet and bathtub, but James sent someone to fix it very quickly, he went beyond to check make sure things fixed and back to normal. One thing to know that water pressure is not that strong since we are up on 27th floor. And if you are a light sleeper you can hear people from next door since they way to set up doors access to the room kind of strange. Overall, it’s a good value for the price in Hawaii. Thanks again for hosting us. Mahalo:).