Noel was so fast in responding to every question I had for him. The house was amazing. The house was extremely clean and cleaning services were offered & available. We were greeted with a welcoming package that included a nice bottle of local wine and chocolate, and a handwritten personal note. The attention to detail for children’s items was greatly appreciated. The beds were luxurious. The house is situated in a friendly, quiet neighborhood. Being so close to volcano national park we were able to enjoy the amenities close by.