We found it difficult to find but the weather didn’t help as it was pouring with rain so it was not easy to see signs. Randy was friendly and helpful and did everything we asked as was Wilson the dog! We felt sorry that LaLa couldn’t find time to come downstairs to meet us after our quite lengthy correspondence. It made us feel a little uncomfortable and that we had, perhaps, upset her by shortening our visit as we couldn’t get the flights, even though we were happy to, and still paid for, the full week.