Positives:
- Deb and Kristy allowed for early check in and late check out, which would usually be ideal if the unit is flipped properly from the last guest. We appreciated the flexibility.
- Easy check in and out instructions and great directions for finding the parking and unit itself. Love the keyless entry!
- Convenient to have the washer and dryer, especially with the humidity.
- Big lanai, with a private feel.
- Convenient location
Negatives:
- There was some stuff left in the unit from the last guests, some of which was disturbing and we had to dispose of.
- If a moldy shower is a deal breaker for you then I wouldn’t recommend booking this unit. I also found the used bar of soap in the shower off putting — the host did say that it was left by them and not a guest but they had “thoroughly washed the soap”. It doesn’t feel sanitary to me, I would prefer a bare shower with a clean surface to put my things. If we were staying any longer than a couple days then we would have done what it took to rebook another place, even if it meant driving back to the other side of the island where it’s half the price to stay —- and really nice! For the record, after communicating all of the negatives I’ll list here to the host they did offer to refund my stay. It was our last two nights before flying home and we had a ton of things planned for the Kona side so we reached another agreement with the host and decided to stay since it was a short stay. Even though the unit was clearly not cleaned well the host said that some of the filth that I sent her photos of must have been from us… that was disappointing and definitely made us feel a bit unwelcome. I don’t care to make up things to complain about, especially during the end of a great vacation so it was irritating that the host was questioning the state that the unit was left for us.
- There was a lot of food left in the fridge and mainly the freezer from previous guests. I don’t find that sanitary at all, especially these days. There was a container of butter in the fridge with a lot of mold growing in it and that was very off putting. For that reason we didn’t use any of their staples they left in the fridge and did not drink from their water container.
- in general we did not unpack at all or settle into this place anymore than needed after everything we found, especially the “personal” item left from the last guest. The turn over between the last guest and us appeared very sloppy and we would have much rather just waited a bit to check in so the host could have the unit properly cleaned or do it themselves. The host did come to a resolution with us over Airbnb but I feel that I would have liked to read all of this before booking, so here it is.