There is a reason why their rooms are always booked. We absolutely loved our stay at their place. Joanna was so awesome to communicate with before booking, days leading up to our reservation, and during our stay. She was so patient, informative, and gave so many helpful tips for our stay.
As for the room itself, it was exactly what we needed. The room and the private bath was super clean and had everything that we needed. They also had beach chairs and beach towels available which came clutch for random trips to the beach. We also loved the location. Makawao is close enough to more tourist-heavy towns but far enough that you are able to experience a more local feel. My wife and I were glad we stayed there for the first half of the trip because it gave us a different experience from the latter half.
If you find yourself lucky enough to have a room available with them, don't hesitate and book it!