Beautifully designed unit that was clean and spacious with great views throughout.
While I had no issues with the host, I ran into a lot of mishaps during my stay-- I will list them out below. Clearly, they were all out of the host's control, and one of the issues I did bring to his attention because it was so unacceptable and hopefully it was forwarded to the building's management.
1) One of the elevators was down on two of the five days I stayed there which caused some delay. Had to wait more than 15 minutes to get on an elevator that wasn't severely packed (they were always packed).
2) Speaking of elevators, although there were signs everywhere that said masks must be worn, on every single elevator I got on, there was at least one person not wearing a mask. The mask policy was never enforced from what I saw.
3) Another note about the elevators-- My guest fell when getting off the elevator because the maintenance left a huge puddle from mopping right in front of the elevator where guests enter and exit. Thankfully, my guest wasn't hurt too bad and walked away with a bruised knee... But this could have ended very badly had it been one of the elders who were on the elevator with us. They were all so shocked and kept asking my friend if she was okay. When I confronted the maintenance about the huge puddle he left, all he could say was "Sorry." He should have stopped us or warned us as we were exiting the elevator, but no warning or anything--He didn't even bother to put up any wet caution cones up. This is clearly unacceptable and left me pretty upset that we ended up missing out on driving to where we needed to be that morning. Instead, we sat in the car and messaged Geoff about the incident who told us he would relay it to the building's management.
4) Last note about elevators, the unit is right next to the elevators, and the day before one of the elevators went down, there was a sound that echoed throughout the kitchen and living room that sounded like a train running by the unit... Thankfully it was in the afternoon and we were getting ready to leave.
5) On Friday, July 9th, there was an emergency water shut off in Tower 1. Signs posted on the elevator said it would be from 12pm - 2pm, but we were still without hot water for a good couple hours after that. The day prior, our hot water was gurgling and having issues while I was washing the dishes. I thought maybe it was just the kitchen faucet, but realized it was not after using the bathroom faucet to wash my hands and had the same issue.
6) The parking structure at this building is a nightmare. It is so very small and tight and some cars just whiz on by like there isn't a speed limit enforced. Even with a compact car, I still thought it to be way too tight.
Honestly, I really wanted to like this unit and I fell in love at first sight with the photos on the listing. Unfortunately, because of the issues mentioned above, it really detracted from the overall experience. I do think it is more an issue with the building's management than anything else. Perhaps more staff training is needed or management needs a total revamp entirely. Even with all that said, I still rate this a 3.5 star rating, but rounded up to 4 stars because of my positive interactions with Geoff.