Check in was simple. Location was very adequate for our needs. The unit was very out dated, the beds were uncomfortable, and the description and pictures of the unit are misleading. This unit is more a 2 bed 2 bath and not a 3 bedroom. The cable and TV did not work, but the most disappointing part was NO HOT WATER for the 2 nights we stayed there, even after contacting Patrick and having people come take a look, the hot water still was not fixed!! 😡 How this was not caught before anyone checked in is just beyond belief, especially when the reservation was made well enough in advance to make sure everything was up to par. No compensation was given or even offered to us for having such a horrible and very unfortunate issue. We try to be fair and understanding guests, but this was unacceptable. Very disappointing experience.