Viktoria and her team were very attentive and helped us newbies to Maui find our way, especially the concierge. We liked the ease of access to beaches and the pool, and driving anywhere was a breeze. The kitchen was better equipped than expected, which was great since that is why we chose a condo over a hotel. The fan's were not totally self-explanatory, but someone came quickly when we called for help, so it was no big deal. The bedroom stays a bit warmer than anywhere else since it's the furthest from the AC. The foldout bed was fine for me and my son, but my mom in her mid-fifties with some back problems ended up in the bedroom since that mattress was more firm. Overall, worth the money and would return for sure.