Ash provided clear check in instructions and always checked in to make sure my stay was comfortable. The bed was super comfortable and the bathroom was clean. It was also very quiet, so slept really well. While the location was not within walking distance to the main Waikiki Beach area, as I had a car it was no problem. Note, if you want to park in the building it will be $45 cash per night paid to the parking management. Wasn't able to find much free street parking around. Would love to stay again next time I was in Honolulu!