The place was as pictured, but the communication made the visit a nightmare for us. There was a plumbing issue AND after reaching out to Mark, I didn't hear back for 36 hours. Imagine on vacation in Hawaii for 2 nights without a toilet. After no response, I took care of the problem myself.
I heard from Mark 36 hours after I reached out and when I informed him that I handled it...he said good....no apology, no rate reduction due to the inconvenience...nothing. The next thing I received was an automated note about checkout.
I followed up asking if he was intending to address the issue AND I heard nothing in response. Hopefully he communicates better with you.
NOTE:
* Don't leave ANY food out, because the building has a HUGE German Cockroach infestation
* Those the place can sleep 3-4...it's REALLY tight if there are more than 2 people
* Parking is an adventure for new or infrequent drivers
* The front desks checks you in, but doesn't provide any support for owner operated units
* HUGE Vacuum took up the majority of closet space
PLUS
* Location was awesome