great location, easy and clear communication. ideal for a night stay when going to volcano national park, we were able to start our hike at 7:30 which was great. all basic necessities are provided for. note: microwave is in garage which we didn't see until we were leaving. kids bedroom is cute and can sleep upto 3 kids easily. all bedrooms have plenty of blankets, heaters and tv. feels like staying in the middle of a rainforest, which we loved