Communication was prompt. Check in was a mess. The hotel tried to tell me that I still owed $1,100, that was fixed right away. Seems like the condo management company doesn't communicate with the hotel. In my contract my parking was a lesser amount, when I got to the hotel, I had to pay a higher amount. Need to get that refunded.
Overall, check in was a pain. I feel like they put us in the most outdated room but it worked for our family. The whole place needs a renovation. Did enjoy having a full kitchen and amenities. The beach is only 2 blocks away which is nice.