We had trouble with the key code and the air conditioning. It was kind of inconvenient having to travel with a 4 year old and a 6 year old then coming to an apartment with the air conditioning not working. The plug in for the AC unit did not match the wall so I thought that it would be a difficult fix and that we were stuck for a week without air conditioning, but after 1 phone call everything was resolved! Someone came out while we were at the beach and by the time we got back, it was fixed! Even with those problems, I would have to admit that this property is a place we will ALWAYS come back to when visiting Maui! It had top of the line appliances. Everything was upgraded. The bed in the bedroom was comfortable and big. The pull out bed in the living room was surprisingly comfortable and big. The kitchen cabinets were full of pots and pans, utensils, and even the necessary spices for cooking! And the best thing was that it had a closet full of beach accessories, towels, sand toys, boogie board, beach bags, goggles, everything! Another thing that gives this place a plus is that once you step out to the patio which was a great area if you wanted to eat outdoors, it opens up to the grass area which leads to the parking lot! I give this place 10 stars!