Mai was quick to respond to my same day booking. It's a great location just on the edge of the town and a short walk to everything. A great base for exploring the Waipio Valley. I stayed in the Lava Room which, as other reviews have said, is small - but it's comfortable enough and does the job. The adjacent common room is fine if you need to stretch out. With a booking fee + the cleaning fee of $CDN 60 - I would recommend booking at least two to three nights in order get full value. I would stay here again.