Lani and Sky are wonderful! Their communication is excellent, very quick, and they have a wealth of information in the form of a guidebook that was extremely helpful (from best places to go to best places to buy groceries). They were able to answer all my additional questions prior to arrival and even during our time at the condo. There was a bit of a bug issue (it is Kauai, after all), but it was resolved quickly and there were no further mishaps. They are also not kidding when they say that sound travels very well. We could hear some of our neighbors talking quite loud during the day, but fortunately, at night, it was just the wind and the crickets. They are indeed very respectful to the quiet hours! The condo is also right by the pool and they have even provided some beach gear if you don't want to bring or buy your own. We also loved the ability to cook our own food; it made it feel like we actually lived in Kauai. Overall, our stay was wonderful and we would love to visit Kauai again in the future.