Tammy and Craig called to make sure we got in okay. The only inconvenience we experienced is when the water heater broke a few days in and we did have to take cold showers one night, but Craig responded so quickly once we let him know about the issue. The very next day, the problem was fixed. We really appreciated the timely manner in which it was resolved. We really loved the location of Tammy and Craig's place - it's so close to the beach!