Yiqi was very responsive. There was an issue with a faucet in the shower, and Yiqi had it repaired while we were out for the day. Overall the size of the place is good for 4 guests, furniture is comfortable and the place was clean. The main downside for us had to do with the constant noise from the street 5 stories down, which made it difficult for my family to sleep at night. Most nights, we were awakened by police and fire sirens, and explosions from fireworks. When I made the reservation, I did not realize that paid parking was offsite a few blocks away. Not a big deal to go for a walk, but the parking garage had a gate that would be closed from 11pm until 6am each day, so we could not access our car to leave for the airport before 6am on our checkout day. I asked Yiqi about it, and was told to try parking in the street. There is some metered parking on McCully street, and we got lucky and found a spot for our last night and left early in the morning.