You won't be disappointed with the Viktoria's communication and incredible service. It doesn't end once you've made your deposit. That's just the beginning! Viktoria or one of her staff follow up to ensure you are happy when you've arrived and let you know they are there should you need any assistance for anything; including any excursions, questions or Concierge assistance that you would normally get with a First Class Hotel. They are not pushy or bothersome. Awesome Service !!