I feel somewhat bad writing this review. Norman seemed helpful (offered recommendations) and was easy to communicate with, but there were definitely red flags and building issues that affected our stay.
The building and amenities that we actually used (jacuzzi,deck) were very clean but had a worn, old feel. Worth noting is that the jacuzzi reaches a maximum temp of 87 degrees. Factor in the temp and winds at night and we were freezing! In regard to other amenities: the refrigerator was large and stocked with pay-per-use items. It intermittently made loud banging sounds at random times of the night. The AC worked well. We were unable to cook due to unusable pots (burnt food that we couldn't remove). Norman removed the pots but did not replace them so we ate out for every meal. There was no iron, no drawers, no closet. The listing should definitely be updated to reflect this. One would assume that listing hangers as an amenity implies that there would be somewhere to hang them. On the contrary, we lived out of our suitcases for the entire duration of our trip. Norman offered hangers so that we could hang our clothes on the shower curtain rod. We declined. When I asked for the iron norman stated that it was in the bathroom. When i stated that it wasn't, his response was "hmmm...i'll bring one" as if he wasn't aware but according to previous reviews that stated the same, norman was already aware of this.
The mirrors were covered in white film that we had to clean. Norman stated that it was residue from a cleaner used by a previous guest that could not be removed. We literally used a cloth and dish detergent and it was spotless in about two minutes max.
The washcloths were dingy and visibly stained upon arrival. Norman replaced them but this should have been checked prior to our check-in. The laundry room did not accept coins and charged my card ($3.25) twice for the same transaction but the washers/dryers served their purpose. The building is in close proximity to many shops. FYI you can use bitesquad and yelp to find good food/delivery options.
Upon check-out I left both room keys yet subsequently received a request for a "missing" key fee. I explained to norman that both keys were left and he disputed this. Upon further review of previous reviews, norman had also reported a "missing key" to a previous guest. I'll leave that open to interpretation.
Overall, it was a clean place to stay with beautiful views but I would not stay there again nor would I recommend ,especially at that price point and given the issues that we had.