Communication was ok, helpful, quick answers, The owner, was very nice . The bed was uncomfortable, the sofa bed was unsuitable for sleeping. We thinking , this is a comfortable apartment for two people. The 🔌 were not in the right place. The kitchen was very tiny, up to one person, could fit in! The micro owen took up half the kitchen, there was no connector where we could plug anything. In our opinion, this apartment is unsuitable for two adults and two children.