We didn't have to interact much with the host. In my opinion that marks a great property. When we did have questions the host responded quite promptly.

The location is great, but know and understand exactly where you are staying. If old school downtown in walking distance and great beaches on Hilo side is your cup of tea, you can't go wrong.

Two Ladies mochi is absolutely the best and just next door. If you want a variety and skip the strawberry filled one, just go the KTA. Be prepared to wait a long time otherwise.

PS our favorite place to swim waddle is Carlsmith beach. Really easy access because of the build in ladders and turtles literally accost you.