I booked Jessica's condo for my parents; it was their first AirBnb stay anywhere, so I was a little worried and wanted everything to be perfect. And it WAS. Jessica cheerfully answered all my (MANY) questions in advance of the stay and made me feel confident that my parents would find everything in order. The place was immaculate; the location was STELLAR, allowing them to walk to nearby restaurants, shops, the pier, and the Kona Farmers Market. My parents had such a good time, they even talked about making a return trip (while they were still there). This is the kind of place—and Jessica is the kind of easygoing yet conscientious host—that make AirBnb such a popular option!