BE AWARE OF CANCELATION POLICY - this is one of the only listings I have come across on Airbnb with absolutely no cancellation policy. I know it is my responsibility to check before booking, but they did not offer any flexibility to move dates, which I found disappointing.
Pros -
- When we had issue with AC/fridge they were quick to answer the phone and send someone out. Although they were unable to fix the issues.
Cons-
- While they did send us notice that there would be roof work done around the property during our stay, they did not offer a discounted rate for inconvenience. So our very premium price point condo experience was tainted by the loud construction work for most of our trip.
- Their email communication is thorough but they send out generic emails with individual instructions to all of their properties, meaning you have to read page long emails just to get to the section that is relevant to the property you reserved, kind of lazy from a admin stand point.
- AC did not work well in upstairs bedrooms and fridge was leaking.