Soon was a gracious host, very communicative and quick to respond. To stay at the 34th floor of Ala Moana Hotel, can’t get any better than this! Check-in and out was seamless! I would’ve loved to use more of the amenities on-site, though will have to come back another time. Location is pristine especially with a 10-15min. walk to the beach. You can also take an Uber/Lyft to Waikiki. There are scooters available when you walk down the driveway. VERY convenient to get to the Ala Moana Mall. Recommend using the 2nd floor bridge to walk straight to the mall level (easy access). Enjoyed the beautiful views every sunrise and would highly recommend!! Mahalo!