Tommy was a quick and clear responder making our trip very comfortable. The place is amazing with panoramic views of Waikiki beach. There are umbrellas, chairs, snorkles at the Airbnb that we were able to use which was very convenient. The pool at the resort next door was an average pool but was nice if you want a break from the ocean waters. You can see sea turtles right after the balcony and see the fireworks clearly on Fridays. No complaints. Everything spectacular