The Good and the Bad...please read both.
The Good:
Communication - We have enjoyed solid communication with all our hosts, but Michelle was the best by far. Prompt responses and genuinely interested in being a great host.
AC - ac is a must in Hawaii and the two units in the condo would cool it down in 5 minutes flat. We would turn off the ac when we left each day. Every night turn it on when we returned and it was perfect within 5 minutes.
Beds - quite comfy. I wish I knew the brand. I would get it for home.
Cleanliness - minimalist decorated and everything was clean.
Now for the Bad. Please note, this is not a reflection on Michelle, but does need to be addressed.
Homeless - There is a large homeless encampment directly across from the Condo. When we first arrived and took groceries up stairs, we left the back of the SUV open and my son's bag of clothes was stolen. We were only gone two minutes at most. They are also parked right below the Condo with a full view into the master bedroom and the rest of the Condo. This forced us to keep the shades drawn almost the entire time and especially when changing. When I say they had a full view, I mean within 20 feet. Not an ideal situation. This prevented us from using the balcony which would have been great. The homeless encampment was moved on the second to last day of our stay (Sept 7th), but I do not know if they will return.
Roaches - The Condo was clean, but it is situated directly above the Green bin (plants, etc) and right next to the garbage chute which is just above the large garbage bin. Every time the garbage bins were moved for dumping, we would see Roaches in the Condo within 20 minutes without fail. I called Michelle and she has the unit sprayed within 24 hours. Unfortunately, unless the source is eliminated (spray the bins) the Condo will always be plagued by Roaches.
This could be a great place to stay, but at over $400 a night, I don't think it is worth the price. The building management needs to address both the homeless and the roach issue. Otherwise, it is not worth the expense.