Hannah is super communicative, right after our reservation so that we know we can get answers to our questions anytime. Indeed she is very responsive always. She was there to personally welcome us and explain things when we arrived, recommending places to go etc.
The place is very nice, not spacious, but well laid out with basic amenities. Surrounding area is super nice, private and lined with tropical plants. The room has a refrigerator, a microwave and coffee maker, but not much of other kitchen appliances. There are some dishes and bowls in the laundry room to use. But not much. W didn’t find a bowl to watch grapes or other fruits in, but managed with a small bowl. There are plenty of beach amenities, beach towels, sunscreens, misquote repellents etc.
Location is great, while not walkable to downtown restaurants/shops, it is a short drive quite drive away. Highly recommend this place. However, not a place if you want to cook a couple of meals.