Kelly was a wonderful host. We'd stayed at this property before because it has an amazing private beach and the resort, as well as Kelly's unit was very comfortable. We had a couple snafus with our trip and Kelly was understanding, flexible and accommodated us how she could. My only critique, and maybe this was totally my, but I felt this unit was advertised as an ocean view room from the pictures, when in fact it is a mountain view room. It does say mountain view in the description but the picture is not the view you get from this unit. We were happy, comfortable and satisfied and will be back!