Susan and her son Paolo (and buster and lily too) were very welcoming and gracious and made our trip to Kailua so relaxing and enjoyable. The sandroom looked exactly like the photos and was very comfortable for the two us. My husband and I both love to eat and stay active while on vacation and they had the best suggestions for us on the Island. We had an amazing time and can't wait to stay in the sandroom again next year. We're looking forward to seeing them soon.