Lisa was very responsive which was great when we had questions or needed anything. The small touches of local coffee and treats upon arrival was such a nice surprise! The cottage itself was perfect for my husband and I! The plunge pool was an great way for a quick cool off! The neighbors are quiet and super nice. It was super private which was incredible as you don’t get that often in condos or resorts. Temp in the cottage wasn’t an issue for us as we stayed in the winter months, but the fans kept us nice and cool! We loved our stay and can’t wait to come back! Even taking some decorating tips back to our home... we loved it!!!!! Would absolutely recommend to friends and family.