Bare minimum- it is a quiet place to stay.
I had to reach out to the host at 11am (checkin 3p) bc I had heard nothing from them yet. I would say they did the bare minimum communicating, then stopped altogether.
Upon arrival, the unit was unbearably hot (we live on Oahu so we understand no AC- but AC was advertised) and the AC unit was actually disconnected from the wall entirely. There were 3 different wifi passwords listed on the app, book, and router. The place did not seem to be recently cleaned as there was a toenail in the living room carpet, glass that my friend cut their foot on (we hadn’t used any glassware in the unit), hair all along the floors, and a used floss pick. The bathroom seemed to be cleaned and was our favorite part of the stay - very spacious.
Waking up the first morning there was water everywhere in the master room to the bathroom hallway which soaked some of our belongings. Puddles and water on the outlet extender on the floor creating a hazard. It hadn’t rained that night and I think it was caused by the AC.
We notified the host that the outside door facing the somewhat busy street did NOT lock, with no response. We were 3 girls traveling and felt unsafe, but also worried about losing a place to stay. It was required of us to lock up the premises once we left, which we were unable to do. We took all valuables with us every day.
I would recommend better directions to the unit, more communication, better cleaning, and a better description for accuracy. We could not figure out the massage chair (nothing in the binder/book about it) and there was no dedicated workspace. There is also a door in the living room covered with a curtain and sound proof foam separating units that was not mentioned which could cause a surprise to some.
Was very excited but ended up sadly disappointed and I wish there was more effort on the host’s end.