Tonnes of cockroaches ! I was disappointed with my stay. I let Cece know of the cockroaches when we arrived, she did offer to come take a look but was not able to come at a time when we were planning on being at the condo. As I did not want to waste my time in Hawaii waiting around I asked her to leave bait or traps or something with the front desk. She did leave bait and it successfully poisoned the cockroaches, leaving us to clean up numerous dead cockroaches every day. We had to sleep with the lights on (I discovered the cockroaches would come out as soon as we turned off the light). We were unable to cook because every time we opened a cupboard there was minimum 3 cockroaches on the cookware, not exactly appetizing. We also had to keep all our belongings packed in our suitcase and up off the floor(on the ottoman) to attempt to keep the cockroaches out, we did not succeed. I asked Cece for a partial refund as I feel this devalued our vacation/stay and I thought some compensation for the inconvenience would be fair. She refused and told me no one else has complained (I read ALL her reviews after and other people have complained), she also told me we checked out late and made the cleaner wait after 10am (checkout is clearly stated as 11am, we were gone by then). She also accused us of breaking the towel rack, which we did not do, we were very respectful of her space. She then told me if I would have asked when I discovered the cockroaches she would have let us leave and get a refund or move to a different unit, if I would have been given that offer when I let her know about the cockroach infestation I would have gladly taken it and not stayed here. Not only do I feel I did not get my money’s worth, she also made it seem like she didn’t believe me. This leads me to think the cockroach problem will not go away.