Ssen and Norio made us feel welcome in the apartment which was clean, neat tidy and worked well for our 5 day stay. Everything worked well during our stay. The apartment also has beach towels, beach chairs, boogy boards and a cool pack. Location is great, a nice walk to downtown Waikiki and the beaches close by. Food shopping and restaurants close by that are worth trying. The only negative was parking, no parking in the apartment complex, inconvenient having to go and find parking outside the complex every evening as parking on the street is tough to find.