The outside is rustic but once inside the house was beautiful and spacious. Issa was a great host as he would answer my emails right away. Check out was 11:00, but we had a soccer game in the early morning and asked if we could use the chairs in the house and Issa was very accommodating and allowed us to bring the chairs back after the check out time. My grandson loved the spacious living room as he could play with his hot wheels. I would definitely stay at this home again on my next trip to Hilo.