We had easy and enjoyable stay! There was complete and accurate information to handle our own check-in at our convenience but when I needed to talk to someone, Joshua's team was readily available. The only surprise I had was how accurate the description was of the very lovely place--most places oversell their rentals a bit. It IS clean, and IS upscale and the pictures are EXACTLY what you get, including the beautiful view. This has been our best experience of all our Airbnb stays! Thanks!