This space is on the second floor of the house, and the resident of the flat below was there to meet us when we arrived. She was incredibly nice and gave us all of the information we needed, as well as the assurance to let her know if there was anything else she could do. The flat was exactly as expected - in good condition, very comfortable, and incredibly quiet. The location is absolutely perfect as a jumping point to explore the Volcano National Park - it is about a five minute drive, so we were up early and into the park before many others.