Jin Ling has excellent communication, often responding within the hour with questions leading up to the trip. After I returned home, I received a message asking for me NOT to rate the property because she knows it’s undergoing “maintenance”. There are 6 elevators, 1 of which is working frequently. The other 5 do not work. I got stuck in the one working elevator on two separate occasions. Inside the unit there is a window air conditioning unit that has a high pitched squeal, so for anyone with tinnitus like myself, you’ll leave with a migraine. I asked if I could be refunded one night of my stay, and was told I’d be given a discount on other properties. I stated I didn’t want a discount on other properties, I’m asking to be compensated for one nights worth of my stay, 72 hours have lapsed with no reply, so here’s my review. The unit is in a great location. The building is older and while yes it is undergoing renovation and maintenance, half of the building is a hotel, and there all kinds of characters right outside the door at any given time. I spent my first 24 hours back home in the emergency room due to the shrill noise that came from the air conditioning unit. I didn’t ask for compensation here, just one night, and was ignored. Stay here at your own risk.