I loved meeting all the animals. Such a cool experience. The day I arrived I was met by the host and housekeeper. The room and facilities were clean. It does not smell like a zoo. The only issue I had was the parking. The hues parking spots are tandem, so if you are the first to arrive, there is a possibility that you will get stuck in front of the other guests' car. I had a race early in the morning and nearly missed it because I couldn't get my car out. Overall thought this was a very positive experience!