Anson's duplex was a spacious home for a large group to stay in Hawaii. There was ample space and plenty of rooms for everyone, with AC units and fans.
The -2 stars is due to a couple of problems and how it was handled:
- On the first night, we had a plumbing issue where the shower was not draining and there was water leaking on the floor from an unknown source. After contacting Anson, he said a plumber/handyman would come the next morning. However, there were many calls and back and forths where a plumber was said to be "on the way" or "coming soon". We located a professional plumber ourselves, and with Airbnb support, a plumber came at 9 pm on the second night. We could not use water for 24 hours, as this would cause more active flooding. We all understood that plumbing problems happen; however, we were disappointed that it took 24 hours to resolve, and with a big group of 12 with active flooding, we expected more urgency. We did not want Anson to have to pay after-hour rates for the plumber, but since he had the whole day to resolve the issue, we unfortunately did not have a choice.
- The coffee maker did not work and leaked water, which was as an electrical hazard. We were happy that Anson sent a new one the day after.
- We had experiences with a few cockroaches even though we took out the trash frequently. We do understand the island has cockroaches in general.
Overall, it was an okay stay and I wanted to list what happened so future guests have appropriate expectations. Had these above problems not occurred, we would have been happier with our stay.