The staff, communication and ease of check in were excellent. We left a day early and found a new place to stay as we did not sleep the first night due to the bed being extremely uncomfortable (too hard) and with the location being right on the highway and no sealed windows in the bedroom, there was a lot of noise. We knew the location was "in-town" but did not realize it was right off a busy highway. There is also a musty smell in the condo which we noticed right when we walked in which was off putting. We booked this condo based on the amazing reviews so these things might not bother others, but unfortunately it bothered us. Pros: amazing views from the balcony, we saw whales breaching when we arrived! The condo was very clean with the exception of the musty smell which is not the fault of the housekeepers and is most likely due to the age of the unit. Within walking distance to shops and restaurants. Communication with Vacasa was very easy and prompt. I'm sorry I don't have a better review, but just wanted to be honest about our experience and again, these things might not bother others.