Rolene was lovely and accommodating. Arrived late - and she was fine with that - and then the rental car got a flat and I had to hang out at the place while the tow truck came up from the airport. She was amazingly understanding and helpful. Great space to use as a launching pad for exploring gorgeous Hana!! The porch at night with a rain storm falling on the roof was just lovely. The rooms can be a bit hot - there are fans but no a/c that I saw...but once the rain came through and cooled everything off - it was lovely!