Pro: Great view from the balcony. Carolyn is very responsive in answering questions.
Con: The house cleaner did not do a good job: a few pillows were smelly and we found some hair on bed sheet when first checked in. We tried to take off shoes in the condo in the beginning, but quickly realized the floor is very dirty. Washing machine was broken, and maintenance came in once but could not fix during our stay. Elevator was out of order during our stay, we I had to do some heavy lifting to carry bags to the 4th floor.