Overall everything was good however there were several things that really dampen everything.
The management people were the most difficult part. Before booking I called and asked if there was late checkout available and they said there was and to double check before arriving. Immediately it was met with there is no late checkout and honestly they then said they would check if it’s possible and never got back to us. The difficulty was every message was from a different person. They did call and have a local host call but I had little to no service on the island calling was out of the question and I wished they would have just used the Airbnb app and called. (The TV didn’t work, which is no big deal but there were mixed messages of who had to take care of it and it wasn’t taken care of while we were there.) However when I left my purse they were so kind and called right away so I could go back and get it.
The room fine but if you want to stay at the hotel I’d recommend booking with them directly over here just because of our struggles with vacasa.
The room
-At night the property right to the east smelled really bad
- The screen was left open and let two lizard in when we checked in
- we thought one of the beds was in the lofted area or that we would have access there but we didn’t so some of our stuff was hard to store
- the shower is very old and a little gross and super short
- some beach chairs or other amenities would make it feel homier and more like most Airbnb rentals
- limited parking and in the evening there were often no spots but if you talk to the hotel they help us
- terrible wifi and almost no service in the room so working from home was difficult
- the balcony view was very nice and we love the area
- lots of windows to keep cool even though there was no AC
-great location and very central