We booked this place at last moment since previous Airbnb host ( @ Ocean View Waikiki 1BR |Corner, Balcony, Parking) cancelled our booking at last moment and got involved in price gouging. It totally paralyzed our trip and we frantically started looking for a place.
We found Crystals' place. Crystal was very responsive. The location was good and everything was nearby. Linens were clean, extra towels & sufficient utensils.
The place was loud.
We found few things not working and reported to Crystal and Crystal was quick to respond. The only thing is we were asked to inform and follow up with maintenance . I'd have preferred owner to create a request for maintenance team instead.
After the previous host cancelled the booking without any valid reason and re-listed the property at higher rate, we engaged the airbnb support. Considering the support from airbnb we sure will be looking for other options for our next vacation. Airbnb must address price gouging with strict policies to host.