The pictures looked nice and it said it had recently been renovated; I did read a few reviews specifically looking for the word clean, it said they were Superhosts.
How do you write a review when there were so many things wrong with our stay that to do so makes you look like a generally disgruntled person who finds fault with everything, which we are not.
This stay was so sad. We had travelled long and were very tired at 2 am with four adults and two children under six when we arrived at our condo and walked in to find:
towels in the dryer
3 towels upstairs that smelled bad. (We did buy our own towels and were reimbursed by the condo manager)
Stains on the upstairs bed spread, stripped right away and washed the next morning (stains did come out)
MOLD Mold Mold in the shower, wore flip flops in there, yew (the condo manager did offer to send the cleaners back)
Cutlery in the dishwasher
Dishwasher did not work (2 weeks of washing dishes by hand without drying rack) - the property manager did communicate well and had a repair person come by only to tell us he would have to order a new part dah
Fridge overflowed with ice which would wake you up consistently with the noise every morning around 5
Furniture is Filthy
Kitchen cupboards need a good cleaning and fixing
Lanai furniture is ridiculously oversized for lanai (incidentally we did read one chair had broken earlier which was simply not replaced and now there are two chairs as one broke while we were there
No coffee for our first morning and as we arrived at 2 am from Vancouver Island, we were up and walking to the nearest coffee shop (it’s the little things)
This greatly affected our stay in Maui. We feel this condo was oversold, it’s tired, needs some TLC, and a good old fashioned cleaning (less time putting fancy ends on the toilet paper and more time cleaning crumbs out of the kitchen drawers and eliminating the mold in the showers).
Good luck all.