We arrived late and Glenn and Mary made sure we knew everything we needed to know to make checking in painless at 1am. The room was spotless and perfectly ready for us and on top of that there were fresh flowers in the room from the garden. Everything we could possibly need was in the room, directions for anything unfamiliar and thoughtful things like cold water in the fridge and extra toiletries in the bathroom not to mention the fresh flowers. Glenn and Mary are as available as you need them to be and very helpful and friendly. The location was perfect for us, Hilo has much more charm than Kona and still has many things to do and see. The Saturday farmers market in Hilo, the botanical garden and the beautiful eastern coast to name a few. If you're looking for a quiet, lush place to relax and resorts and crowds aren't your thing the Hilo side of the island is much better. Such a wonderful stay with wonderful hosts!