Amy was always available through messaging and responded in a timely manner. Room was also pretty clean, but the sheets could have been fresher. Some essentials were missing, there was no toilet paper upon check-in which we had to go purchase along with extra paper towels. Also, hair blow dryer didn’t work properly as the high-hot air setting was broken. Bring your own if this is something you need. Overall not a bad stay, location was excellent, room does need some maintenance.