My girlfriend and I stayed here for two nights during our visit to the big island. I didn't have the opportunity to interact with Candice or Richard in person (both were out of town on vacation), but Candice was very helpful both over email and by phone. Their property manager, Margaret, was very responsive to email and it was easy to coordinate a meeting time at the property for check-in. The cottage was great. It had a very open and secluded feel. A number of large windows fostered a sense of connection with the beautiful exterior surroundings from within the comfortable confines of the interior space. In addition to these wonderful features, the house had a fully functional kitchen with everything that you would need for cooking, a nice living room, dining area, bathroom, and large bedroom. It was clear that the hosts put a lot of care into the cottage as everything was very well maintained and tastefully presented. The hosts had also created guide covering local attractions and restaurants that we found very helpful during our stay. I would stay here again and would highly recommend this location to anyone that is traveling to this part of the island.