Dan was easy to communicate with and helped resolve some issues but we had a number of issues from the time we arrived: the shower didn't work for the first 1.5 days, there was sand on appliances, the door in the middle of the double bedroom is a weak glass door with no privacy (see-through, sound travels). And the biggest problem was that we were kicked out in violation of Airbnb's ESA discrimination policy and had 1 day notice to find a new place, a time where the cost of places had gone up a lot.