Overall experience at the cottage was extremely satisfying. Tracy was quick to respond to questions and gave top notch customer service. The cottage was immaculate, stylish, and most importantly super comfortable. You could tell that they really cared about customer service and personal comfort by the added personal touches and extra amenities. Oh yeah, how can I forget the beach is literally across the street. This cottage has set the bar for customer service and presentation on Airbnb. Great experience, I definitely suggest checking it out.. you will not be disappointed!