Wow what a great location! Love this place, would happily return.
Julie was very responsive the two times I contacted her, she responded within a couple minutes both times.
The place is fully stocked and ready to host the adventures that await. We used the beach chairs, beach towels, water guns, and even the snorkeling gear.
There are a ton of restaurants and shops within a few blocks walking, which is great because Front St parking is hard to come by at times. The whole family loved Ululani's shave ice so much we went 4 times, even though the line was upwards of 30 minutes at peak! Prison St. Pizza and Lahaina Pizza were both stellar. Really enjoyed Kimo's for some sunset dining. Cheeseburger in Paradise was just ok, definitely skippable. Down the Hatch was great breakfast, our picky kids devoured everything they served. Koholā Brewery was just ok, I'm big into craft beer and nothing blew me away on their menu, even though the place was packed on a Monday night. We wish we tried Fleetwood's, but ran out of time -- I've heard others say their rooftop bar is stellar.
The pool was great, and empty both times we used it. Kids loved it.
Only complaint about Lahaina is that there's no walkable beach, otherwise this may be the best location on the island. Nevertheless, Kaanapali beach is just a 10 minute drive away, and we visited it several times.
We felt safe and comfortable the entire time, no neighbor noise, and no issues. It really feels like you're a local at this location, driving through residential neighborhood to get there. One of the vehicles across the street had a bumper sticker complaining about Haoles. I'm not sure if that person was hostile in any way renters, but we did not encounter them. They may have even been a Haole!
We've been to Hawaii 6 times, and this was certainly one of our favorite trips. Thanks again Julie!