Victoria responded quickly and very helpful to our inquiries, she made arrival very easy since they have a code system for the key. Princeville is a good hub to explore the northshore and Napali Coast of Kauai, which is a big plus. The house is open and light, the pictures are accurate, except of the kitchen. It turned out to be much older than it looked like and therefore, some equipment (pans, cutting boards) wasn't really practical to use. But all in all, we had a nice stay.