Drew was very responsive and great at communication. We booked a couple days before through a different person and wanted to extend our stay, he was able to help accommodate my family and I last minute requests so that we didn’t have to move to a different resort. The room was clean, great, and spacious for my little family. Only thing was we didn’t get to check in until after 5pm due to housekeeping but that wasn’t big problem for us. I will definitely come back here again.