From the moment I went into Kris and his family's house I felt like I was visiting relatives I really liked. They were friendly, accommodating, made me feel at home, behaved casually, not like they were hosting, and treated me with affection and respect. They both run snorkeling boats so they helped me figure out where I wanted to go, asked if I needed to grab a towel and even equipment, told me I could use the kitchen, even grab a bite, just as if they were my friends. Their house is a family house and I slept in one of the rooms (simple, clean), had my privacy and a good WiFi (which they knew was important to me). If Kris is on his boat he might not reply right but he'll always get back to you and know what's going on. The location is fantastic - close to the airport and everything else (Kona is small), killer Sunset and view from the front porch, quiet, safe suburban neighborhood. These things are a hit and miss, but this was a hit.