Hasn't been kept clean. Dead bugs, dirt, dust (skin cells), and hair all over the floors. Algae growing in a water tank on a dirty shelf. Yumi and Gen were not even there so don't count on ordering any meals. No communication about this until after landing which made it weeks since my request. Hot room, no ac, only a fan in the window which you have to keep open therefore no privacy. Window is ground level near the front door. Not as quiet as I hoped for. Dryer buzzed every 10 minutes to alert it was done. I texted Anna (the daughter) about this and no response. I opened it to stop the buzzing, 20 min later it was closed and buzzing every 10 min again right outside the door. I didn't even stay for 2 nights and they refuse to refund. Also, the first night I was there, the hall lights were on when I went to take a shower, when I got out, Anna had turned them off. I didn't have my phone so no flashlight and didn't know where the switches were. No night lights either so I braved the darkness and stubbed my toe on a stool on my way back to the room at the opposite end of the house.