Everything from check in to check out was seamless. Jong provided detailed instructions to the point where we didn’t have to ask him any questions. The few times I reached out to Jong, he was quick to respond. Jong was very accommodating and everything was as mentioned/pictured.
The one hiccup had nothing to do with the condo. We rented a larger sized SUV for our trip and the parking garage has a very low clearance. It was unable to make it up the ramp to the designated parking space. Luckily, all the attendants were extremely nice and let us park on the far side of the first floor. Just make sure to have the parking pass in the vehicle.
Parking in the facility was a huge bonus. It is right downtown and can easily walk to most destinations. Finding parking anywhere else in Waikiki is a nightmare.
Overall, it was a great stay and enjoy this amazing island.