The location and views were great. Per Air BNB’s cleanliness policy, the location lacked in cleanliness and presentation. There were several stains in the carpet throughout the location and the interior furniture. The walls also had stains and appeared to not have been cleaned in some time. The location could use some deep cleaning and TLC. I did take pictures and notified management of the cleanliness issues. I was refunded the “cleaning fee” but there were other fees such as the; processing fee, damage waiver fee, resort fee that are all part of the cleaning fee that we’re not refunded. A representative did offer to send a cleaning crew back to clean the location, but I declined it due already cleaning the location, as best as possible with the supplies we had, and I established residency for the duration of the stay. The representatives were helpful and friendly however, this was a situation that would take some time to clean not just a couple hours.