Tom is a great host and is really quick to respond. Check in was a breeze with the directions that were provided. We had a nice relaxing stay here. It is amazing how quiet the studio is when you are right in the middle of Waikiki. Speaking of location, this place is right in the heart of it all located near many shops and restaurants that are walking distance. My favorite thing about this studio was the FREE PARKING which is really hard to come by in Waikiki. I would recommend renting this place especially if you have a car, or even if you don’t. The studio was clean and equipped with all the essentials. They even provide beach accessories. I also really appreciated the multi setting shower head and the blackout curtains since I like to sleep in. Would definitely stay here again!