My guest and I stayed recently at this Airbnb located at the Ala Moana Hotel. The Airbnb guest manager’s responsiveness to our messages was one of the consistent aspects of the trip. There is a mall center (Ala Moana Center) connected to the hotel which is accessible yet difficult to navigate without guidance. The location is another positive, in radius to many tourist activities and attractions. There were many concerns in regards to the communication between the hotel staff and the Airbnb business when asking for maintenance, housekeeping (additional charge) and being provided updates of recent events at the hotel (construction at odd times in the morning - loud banging). I would not recommend this Airbnb to individuals that are looking for reliable communication and affordable services (daily amenity 25$ service charge, early and late check in/out fees, pay for washer and dryer, general check in fee $50, housekeeping request charged and etc). We are grateful for our experience and for the Airbnb’s quick responses however will not be returning to this Airbnb in the near future.