I stayed one week at Shawn's (I was working at Volcano National Park) and the place is amazingly clean and the rooms are comfy and just as pictured. The location is far away from downtown Hilo to be peaceful, but close enough to be able to drive quickly to all the major attractions (Volcano National Park is 40 min drive), shopping, food markets, beaches, etc. Shawn and the wonderful staff were very responsive, extremely helpful, and the place overall was great to come home to in the evenings. I highly recommend this place for singles, couples, and families.