Not sure why this place has good reviews.
1. The shower was clogged with dirty water.
2. When I report the situation to the owner, the owner never apologized in the text message. One of her comments is "it is a shower so please make sure the water does not go that high". The reason the water went high was that the shower was clogged. A lady did come to fix the problem though.
3. The clogged shower made me wonder whether the place was properly cleaned. I wiped the place with paper towels and found multiple areas with dust.
4. The owners respond to text messages quickly, but seem to brush them off, rather than help the guests.
5. The description is not accurate. For example, the parking fee was higher than the owners claimed. I later noticed the issue was reported in a review in Sep 2022 already but the owner didn't update the information.
It also takes longer to get to Ala Moana than the owners claimed.
Overall, it seems a poorly managed place without much care from the owners.