The location was great. The communication was really pretty good. The original price was great but when we wanted to add another night we were charged 1.5 times the amount of the original nightly charge. For only one extra night! A month prior to our reservation! Once we arrived… only one elevator working for 38 floors! The unit…. Not a Penthouse! The Penthouse is the top. This is the 35th out of 38 floor. The couch and love seat need to be thrown off the 35th floor! Falling apart! Complete sink holes! Bare essentials only like towels. Not even salt and pepper in the unit. I would not stay here again. I am a Hawaii resident for 35 years had to fly to Oahu for a funeral. This place- the entire building needs a serious overhaul. Really dated to the 70’s. In addition to all, the only elevator broke down on our last day for several hours. We had to hike from the 31st floor to the 35th and I am in a Boot with a broken foot 😩😩😩