Good communication, decent location for Kihei, clean for the most part, pool and hot tub ok,
My advice to the owners- Don’t have so many rules. It’s overwhelming and feels overly parental, and a person is more likely to forget them. It makes it feel like we can’t be on vacation because we are worrying about not breaking the rules.
Also, provide more linens or a linens exchange. When you are there for few days, you need fresh towels, but the binder of rules clearly states two guests only get one set of towels. At check out, you are expected to sweep the whole place in addition to normal checkout duties. We found this to be annoying since you pay a cleaning fee, as well.
Also the cleaning staff need to ensure dishes are clean before they go in the cabinets.
Lastly, the internet sucked and cell service too - I wasn’t even able to load instagram or a impel website.
Overall, we didn’t hate it, but we won’t be back as there are other places we can get.