This was a poor experience, I had to file a complaint with AirBnB. Here’s the overview so you can make an informed decision about this booking and property management company Love Rentals.
1. Love Rentals uses unfair business practices. On top of the typical AirBnB cleaning fee and service fee, Love Rentals charges an additional fee AFTER you book. Apparently this is written somewhere on the booking page but I never saw it. I booked an un-refundable reservation, and they withheld reservation details from me until I paid this additional $500 fee.
2. Why would Love Rentals do this? Well, it occurs to me that their booking looked more affordable than others in the area because they excluded a $500 fee. One can assume that Love Rentals does this to gain a competitive advantage on other rental companies.
3. This property is listed as having air conditioning, but the thermostat does not go below 73 F. I can’t sleep when it’s hot, that’s why I booked a place with AC.
Never again