We had a wonderful stay! We checked in late because of our flight, but Joan was really quick to respond and we had no problem. We noticed an issue with the water pressure and Joan and her husband came over immediately and fixed it within hours - they were so kind and it was fun to meet them in person!
The lack of a/c isn’t a problem at all - opening up the windows and turning on the fans allows lots of air to circulate and it was very comfortable.
There are fruit trees in the backyard and the house is 4 blocks from the ocean. We drove to the cliffs one morning to catch a sunrise - so fun to be so close!
The kitchen was adequately stocked to cook dinner and the open space in the living room is lovely with a beautiful view. Being in Kea’au it’s a little off the beaten path, but easy to get into Hilo and about 45 minutes to Volcanoes National Park.
We loved our stay and would definitely return if we come back to the big island!