We stayed at two units at the Kauai Beach Resort during the same week and it was evident that Kelly takes extra care of her unit to improve the customer experience. The unit was clean with inviting decor. She also offers a refrigerator and kitchen items that proved extremely helpful. Little extras also helped such as extra hooks in the restroom for hand towels and bathing suits, jewelry, etc. Kelly was also very prompt with all communication and helped us feel welcome before we arrived. We are very pleased and would recommend this unit again. The resort as a whole was very nice as well - staff were exceptional with the true Aloha spirit; the grounds were well kept and designed to create a resort destination escape perfect for families; lots of activities offered to engage the guests; and food options available until late as most restaurants close at 2100. I do recommend that the resort pull all carpet and replace with engineered flooring if possible. In addition, wear and tear from life near the ocean is incredibly evident with lots of rust and concern for mold in the flooring, ceilings, and trim (not specifically this unit).