Briana was very gracious and helpful - she responded and helped us out late in the night. We stayed only for one night.
We arrived late (had informed many days in advance), and the checkin was very confusing. The Marriott vacation club desk (where we were asked to check in) was closed - it closes at 10pm. A number was provided but it was to a Marriott customer care line. We only had an Airbnb confirmation code, not the Marriott one (which Brianna gave us later), and so they couldn’t help us. Finally we figured where the Marriott beach club checkin desk was - it’s a 3 min walk from the entrance past an escalator. There are multiple hotels/resorts on the property. A direct number to the checkin desk would have been useful!
In the room, we had to move the couch across the room to get the Murphy bed out. The couch was pretty heavy, too. It was a little inconvenient to setup the room that late in the night - we didn’t expect it. But the room was very clean and the view was great.
Other than that, our stay was good. The property is very pretty!