Host was prompt and conscientious about helping with all the concerns we had while we were there. We experienced a couple of plumbing issues that were solved as promptly as possible. The water for this home in Volcano is supplied by catchment. We should have been advised (but were not) that the catchment water purification system was not working and that we should not drink the tap water. If everything had been in working order and cleaner, it would be a better value.