The place itself was nice. We arrived at 4pm and quickly realized they gave us all the wrong codes, we found a maintenance man finishing up at the place and the floors had not been cleaned and the lanai not picked up or hose put away. After getting inside we had two men come do a walk through because they were behind schedule and we informed them the AC was not working. Our AC was never fixed the whole eleven days we stayed. They left no cleaning supplies to keep the floors or counters clean. Overall I was very unhappy with how they handled questions and concerns on my end and had zero follow through.