Shannon is a prompt responder. She's flexible and understanding with arrival time. Her place is in a very convenient and pretty location in Waikiki. The condo was clean, modern, and air conditioned. She surprised us with providing sunscreen, laundry detergent pods, body wash, shampoo, and conditioner as well as a Mr Coffee machine. The check in and check out procedures were very easy and stress-free. We have no complaints. We'd stay here again!