Lauren was so helpful with check in and very accommodating. Anything that I forgot to bring, Lauren had in the house for guests to use. Every thing was clean and spotless, better than some hotels I've stayed at. The house was warm and inviting and my family (3 generations) enjoyed our first trip to Hawaii! Take advantage of the grill and patio, you won't regret it! Close proximity to a beach access, it was so convenient when you're running around with a 4 year old!