Mark was awesome, easy to communicate and generous. The washer broke and he gave us a big rebate. House clean, king bed very comfortable, kitchen fully loaded. There was even a blender!! A bit far from Hilo to my liking with 4 kids as we spent most of our time there but Pahoa is great too if you like it far from the city. We really felt like we lived with locals. Kids want to move here 💝