My two sons and I rented Romeo’s condo for 10 days and rented a car from him for two days. The key/car handover was in an inconvenient location costing $36 by a very angry taxi driver. The car hire had no contract was very dirty inside and out it had extensive damage and couldn’t get the drivers seat closer to the pedals. I took the usual dated photos of the damage already on the car. We used the car for only 1 day opting out for public transport so I could enjoy the sites as well. We notified Romeo that we no longer needed the car and he could collect, I’d paid for the two days but didn’t care.
We live in clean and tidy homes this was a massive downgrade. The condo was tidy but very dirty, the floors had sand or dirt on them, kitchen benches and floor were filthy, the shower drain blocked up as did one of the toilets ( we fixed them ourselves) the other toilet seat was loose and hard to use. The front door handle needs major attention.
The kitchen was not as advertised, it was dirty, used containers of sugar etc and a huge jar of empty coffee ( Not that we wanted to use anything in the kitchen we just used the fridge for our own water) cupboards had remaining junk from other people and very untidy. We found a tea towel stiff and disgusting on the floor of a cupboard. The filtered water in the fridge was rank.
The double bunk under the top bunk, screeched each time any movement was on it eg just turning over whilst sleeping. The bottom sheet was a frilly doona cover not a normal sheet, making it hard to maintain. There were joggers and sports pants in the last drawer in the second room.
The master bedroom had a rolled up old doona cover full of paint flakes that went everywhere when it was pulled down to be used as an extra blanket.
We left that condo cleaner than we got it and we feel ripped off by the whole rental experience. I’ve travel the world constantly for the past 30 years and have never experienced this situation before.
Romeo was very polite and communicated well from the time of the booking however our trip was disturbed and made very uncomfortable when I received a text from Romeo one morning to ask if we knew anything about his car being side swiped. Especially knowing that I didn’t leave the car all day whilst driving and stopping for the boys to go a take scenic photos. It felt like a scam because apparently the car detailer noticed the damage. That car has never seen a detailer ever, if it had then car detailing takes on a whole new meaning from where we come from. Luckily I took many photos of the car and the condo before and after.
The money was not worth what we paid for. I won’t be returning on our next trip.