Marc is very fast to respond. Easy access to condo. Grab your card, park your car and get into your temporary home. Both pools and hot tub were great. I recommend the "quiet pool". the We made a few meals and had tiki drinks on the lanai. Double views of the ocean. Royle Sea Cliffs also has really well curated plant life (apparently award winning) in the condo's open air halls and courtyards- so you will see colorful native birds and geckos all the time- (makes good instagram pics.) The bed is super comfy. Place was spotless. You will not hear your neighbors at all. If you want a hands off host who responds to every question you have, total privacy and a nice getaway for 2 this is the place. I'm going to recommend and book again.