Delbert was super quick to respond which was helpful on our end since we booked very last minute. The instructions they provided to get the key and get to the room were very detailed and made it easy for us to find the place in the pouring rain at 11 pm! It was clean, tidy, and exactly what we needed for our one night stay. There were some fights and loud people and loud music across the street, but it’s typical for the location in Hilo and has no fault on the hosts at all. But if you’re looking for a clean place to shower and sleep, and right in the heart of Hilo then this is the place! Mahalo