This was a great experience. We did have to wait for up to the day we traveled to get the reservation confirmation from the resort but it was easy to check in. The room is as described and the area is close to shopping and dinning and beaches. There are on ground amenities which we didn’t use on this trip as we were site seeing around the island. It was a great vacation. Joy was super helpful and beyond patient and comforting. We are coming back for sure! Thank you Joy!