Location, room and host were all great. Atsuko was an incredible host, her messages were all very clear and helpful. I'm rating 5 stars, but there were a few gotchas to be aware of. The entire building lost power two of the six days we were there. This was extremely uncomfortable as we had to use the stairs to the 20th floor and could not use A/C, charge our devices, etc... Second, although there is a Washer/Dryer down the hall, it is a single set shared by the whole floor and it is not free (coin operated). Lastly, be aware that parking is a bit tricky. You cannot park a large car here as there is a vehicle height limit in the garage and all the parking spots are relatively small. Other than those gripes, everything was great. The room was clean, well maintained, and we enjoyed our stay.