Like the other review said, communication is hard from the beginning (before you book) but after you’re booked, communication is very effective. The host contacted me via text instead of Airbnb so that was more efficient.
Check in was easy once you know where the key lockbox is (located outside the 1st floor front door on the side at the gate).
There is a security guard there at all times, unless they went on breaks or checks, so I always feel safe. However, their elevators had some sort of malfunctions during my stay there so that made me feel a bit anxious. One memorable elevator experience was I was stuck in an elevator for a minute. The other elevator experience was elevator kept stopping at several floors when there was no one pressing the key (they were fixing the elevators that day). It’s an old building so that’s expected, but I do gotta say the building manager is doing a decent job to upkeep it.
The apartment was not very clean when we got in and we had to re-clean everything. I contacted the host and showed them. He/she immediate gave me cleaning fee credit back.
Though I wish the parking was included with the stay but the host charges by day. It’s worth than having to park some other buildings.
Overall, I think this place is good! Location is unbeatable. Just 5 minute walk, and you can go to International Market Place or the shopping strip. Waikiki Beach is just 10-15 min walk. Super convenient!