The hosts were very prompt in their replies and maintained consistent communication. They even sent over their housekeeper who was just as friendly and accommodating as the hosts. I was missing a fitted bed sheet and the housekeeper or hosts assumed I’d sleep in the same bed as my dad, not on the pull out sofa bed, so it had not been prepared for our stay. The sofa bed at the place was outrageously uncomfortable. I got a migraine from the pain in the middle of the night. I still have intense (10/10 pain) muscle soreness in my upper middle back from that one night not yet alleviated. The only reason I stayed here was because I needed to extend my stay by one night due to changing flight plans. Previously I slept in a bed (9/13-9/20) and had no pain, and prior to that I even slept on a regular sofa (9/8-9/13) on the Big Island at a friend’s house and was super comfortable. However, this sofa bed is not acceptable. Overall, the place was visually very nicely decorated and organized, and I appreciated the garden shower head and shower toiletries.