My wife and I rented in this room for a month upon moving to Hawaii as a temporal living room . We are totally satisfied with our stay here. The room is clean including cabinets and bathroom. We had a couple of minor troubles during our stay such as room keys and the internet connections, but Norman respond to my inquiries very fast whenever we had problems, and solved any issues very quickly. The location is very convenient and the room is secure. The only disadvantage was a parking. We have to pay a monthly fee separately to park in the garage of this hotel, which was somewhat costly. But overall we enjoyed our stay. I would definitely rent this room again if we required the stay nearby Waikiki in the future.