Our stay in William's apartment was exactly as we had hoped. The place was spotless, cozy and had a wonderful view of the canal. William was extremely attentive and always responded in a timely manner when we needed him. Netflix access on the tv was an awesome touch. Space also had great AC and a very comfortable bed and plush pillows. Check in and check out were both quite easy and the keyless card entry made it very convenient to walk about without having to carry a clunky set of keys. Apartment is very centrally located to all of the fun activities in Honolulu. Great value. Would definitely recommend.