In a single word - Outstanding. It all started when we had a few questions when we were searching places to stay, he was extremely prompt in getting back to us and going above and beyond with answers.
The condo furnishings were all new in the past couple years. Kitchen cabinets, counters, appliances, dishes - everything new. John and Lee have definitely put a ton of time and love into their rental. The 2 king beds were awesome, the bathrooms fresh and new - even a huge rainfall-like showerhead in the master. We didn't need to run the portable AC units much, but not many rentals in Hawaii have them so it would be great during warmer weather.
Instructions were posted where they were needed, which was helpful for items we weren't familiar with. The toys are numerous, snorkel gear, beach gear, blowup paddleboards and kayak. Those could fit in the trunk of the car, and one day we even arranged for Lee to deliver a tandem hardsided kayak to the beach for us.
Highly recommended