Rob who met us at the hotel was welcoming and helpful. The room is small but quite adequate and comfortable. It is in the center of Waikiki and a few blocks from the beach We loved the pool and hot tub and would stay here again just for that. The on site cafe is really just an evening pizza parlor but we were glad it was there. Parking is a problem though --there is none---unless you are willing to pay $25/day or risk a ticket on the street if you can even find a space. This is the perfect place if you dont want to have a car