Clear and proper communication from Viktoria through the trip. Found the place a little downer than what we had expected after checking the pictures, but still okay. Had a lot of trouble with the couple staying down stairs, arrogant couple who kept complaining every-time we even walked through the rooms. Rooster woke us up early morning pretty much ~4 am. Nothing Viktoria had a control over, but still leaving an unpleasant feeling experience for us as a group.