Jayden is the quintessential host -- VERY quickly responsive and able to answer your questions -- it's literally like having a "BFF" in Hawaii that you can call on to help, give suggestions, etc. When I had questions prior to booking, he even called me from Hawaii and was so friendly and full of great information -- definitely put me at ease. He also brought by a beach umbrella for us to use while we were there -- how nice! His place was immaculate. Extremely clean, well-supplied--exactly as pictured and described. The view from the lanai was BEAUTIFUL. Check in and check out were both very easy and quick, and Jayden gives EXACT instructions on getting in and where to find things inside the condo as well as the building itself. The building feels VERY safe -- there is ALWAYS a friendly security guard in the lobby and you can't enter the building without the provided key fob, which you also have to use to get on the elevator, so feels very secure. If you have tours booked, they pick you up about a block away, and there are so many things within very close walking distance -- Starbucks, ABC Convenience Store, restaurants, bars, and the bus stop is very close as well, which we took several times (get a HOLO card to ride the bus -- if you get on a bus three times in a day, you've more than paid for it, but it DOES expire at midnight, no matter what time you buy it), and close walking distance to Waikiki beach. You can rent a smart car in the same building, rent a Biki bike across the street -- everything was so convenient, with a drive in alcove for Uber and Lyft to pick you up where you wait in a safe and shaded (and even seated) area. There were so many little touches that help make a guest's stay better -- there were water bottles in the full-size frig, chocolate-covered macadamia nuts, NICE, THICK towels, VERY comfy bed (my son slept on the made-up futon, which was very comfortable for him as well, but he's 25, so comfortable anywhere), and even silly little things that make it nice -- like the GOOD toilet paper and GOOD paper towels, which you don't always find in other places you stay (ha). Really enjoyed our five-day stay, with an incredible responsive host -- HIGHLY RECOMMEND using this host!