STOP! READ THIS FIRST! We booked this place Dec. 24-26 so that we could have a nice Christmas for our kids. We chose this place because of the amenities, like the full kitchen with a stove/oven and shower with hot water. When we got there and were ready to start cooking and give the kids a bath we realized the propane tanks on the house were empty, which means no hot water and no stove. I texted and called the host multiple times pleading with her to come fix the problem, since I needed to make dinner for my kids and give them a bath(my son has a skin condition and has to have a bath every night before getting his medicine put on, so it was a little time sensitive). Once she finally responded at 10:40pm, she said her maintenance guy would be there to fix it in 10 minutes. I waited and waited and waited and texted her asking where he was but didn’t get a response until the next morning when she let me know he changed it at 5am.. We went about our day(Christmas) and then the water completely stopped working. Someone came out to look at it and while he was doing so, he was cursing and saying he had to figure out how WE had used all the water(one night of us being there and three showers definitely drained their whole catchment tank😒). The host had water delivered the next day, 2 hours before we had to check out. Overall it was a pretty shitty experience, it would have been one thing if the host had acted like she cared at all that our stay there was so awful but she didn’t.
OH, and after I asked her for a partial refund and called Airbnb asking for some type of compensation, she completely ignored Airbnb when they reached out so I was out a lot of money on a place that simply was not worth it. I would not book one of her places again.