The managerTracy was excellent and bed was extremely comfortable. The place was clearly freshly cleaned, but overall has had many years since any cosmetic lifts or maintenance has been done. The Lanai is what attracted us to this place and we feel it was mis-represented in the photos. You are looking at the tennis court and pool which they show, but it was unclear to us, that a large portion of the porch is just overlooking the parking lot. Could be a great place to stay if you are on a budget, but was not the best fit for our honeymoon. Tracy took good care of us and our concerns, and at the end of the day did right by us, and for that we are very grateful.