I think that the communication with Molly could have been better. Usually a nice welcome note to check in when we first booked the place would have been nice. We didn't hear from her at all till we messaged her the day before check in. Usually a good Airbnb host would check in on their customers. Her answers to us were one worded very brief. Not very accommodating. I've rented a couple of Airbnb's before and the owners were very friendly checking in if we needed something. They would give recommendations of what to do in the area. But Molly lacked all of this, she was very hands off and seemed like she didn't really care about her clients. To add that the place looked nothing like the pictures on Airbnb. It was clean and convenient but we wished the owner was more pleasant to communicate with. It is an easy check in process I'd agree but that is what she literally just talked to us about. At the very end she asked to give her a really good review but her customer service was fairly poor. I never encountered an Airbnb host like her. She was unpleasant.