We had a wonderful time in Waikiki with our kids. The Waikiki Banyan is located in a great spot, just a few blocks away from the beach. The room had everything we needed from a fully stocked kitchen to plenty of towels and toiletries. Jess was great with communicating with me. When we first got there we learned there was no extra bedding for the fold-out bed. She was there to help us out, even delivering it herself! Her thoughtful touches of leaving a bottle of wine and some treats upon arrival made us feel welcome from the get go. The only thing to note about the Banyan is the fact that the building itself is a bit dated. Overall though, we had a great stay.