Supposedly sanitized, but actually dirty. Charged over $200 for cleaning. Not only dust on shelves, couch too dirty to sit on, bed cover that smelled bad, but the broken glass on the lanai had not been swept up, and no shoes was requested. Ouch. When we called customer service they made promises, but didn't come through. Advertised "premium appliances", refrigerator had a loose door gasket and wouldn't stay closed. No curtains on sliding glass doors, so no privacy. No real ocean view, just a peek-a-boo. You cannot trust anything they say.