I stayed here solo for 3 months as a travel RN. It fit my needs perfectly as a solo traveler. The lanai is beautiful to sit out and drink coffee. There is plenty of kitchen supplies. Follow the written directions and it will lead you to the condo directly. It is right in the center of town, minutes from the airport, and 10 minutes from Hilo Medical Center. Elia always responded within the hour. I even left a few days earlier than my scheduled checkout for a last minute inter-island trip, and she refunded back the difference. The space is clean and kept up. Cozy and comfortable for 1 guest. The property has 24-7 security and close parking lot. Though the building does have 2 washers and 2 driers (coin operated), I would always go to the downtown laundromat as that was easier for me with credit card. Pool was closed due to COVID. Overall, I felt safe at this location but was always aware of my surroundings. Very good host, kind, attentive and easily reachable.