Great place. Terrible management company. We love to use Airbnb because you get that great personal customer service you expect from an individual homeowner. Vacasa was extremely robotic. Made us sit in the car while it rained because they have a zero tolerance policy for early check in. It was obvious that the unit had been cleaned days before we stayed (availability was wide open), yet they wouldn’t budge. Then we get in the unit to find out that the dryer didn’t work and found a note left from the previous tenant saying it didn’t work and that they had told Vacassa.
Homeowners always let us check in early or give us a great if reason why.
The place was great other than the dryer not working.