My wife and I loved our stay in Hilo! The place was clean and the location was a perfect home base for our Hawai’i island adventures!
There was a full kitchen, a small balcony to enjoy spectacular views of the observatories at the top of Mauna Kea while drinking our coffee in the mornings, the bed was comfortable, and the bathroom was very clean. It’s a short walk to the shore and the lagoon out back is beautiful! There is a huge banyan tree around the corner by the coffee place you have to check out! It’s super convenient to restaurants and grocery.
The place could use some updating for sure, but for the price it was the perfect place for us as we weren’t really there to use the kitchen or spend a lot of time in the place itself. The couch should be replaced. I can’t speak on how the oven or even the microwave function.
The parking lot can be a little confusing if you arrive in the dark like we did, but it was fine once we located the spot. Make sure you’re clear on the location of the assigned spot.
Communication stopped on the app after responding to my initial message about getting checked in. I sent an additional question about the parking space and a permit that was mentioned in the materials in the unit, but that didn’t exist. I never heard back, but also didn’t get towed. I followed all the directions on filing the required form with building security though, so I imagine that took care of it.
I sent the text message their instructions asked me to send when I checked out, but I never received a response.
Overall, our experience was amazing and I would definitely stay here again if we make it back Hilo way!
Aloha!