We had to sign a contract on dates and times of arrival. Upon arrival as per contract time we figured that the place is in left over state from previous stay. Called the host twice , no response. On 3rd call someone hung up the call stating they don't want to talk to sales people. Reached out again to find that the cleaning lady may come and owner is unable to trace her. She pretty much said the only option is to check in and she will figure out to clean the apartment, and if we don't agree to that, we pretty much have to stay on this . Owner is not local and and very little control on the issues. We had booked a tour for 5 people and missed it for this check in fiasco.. Not recommending..