The room and location lives up to the pictures although the check-in and management were atrocious. This was a hotel where the listing was managed by a local company which wasn’t super obvious from the posting. Long story short, we weren’t able to checkin until 4 hours later that advertised and got a night refund from Airbnb. At one point the host blamed us for booking the same day and hung up on us when the room was dirty and not ready for our arrival. They appear to be a 5 star company but didn’t bother to accommodate us for the inconvenience or offer anything...at least Airbnb compensated us for one night. If I was just rating the company, I’d give them a 0 star but the property operated by the hotel is nice and Airbnb tried to help.