Something disturbing ruined the stay. I saw a cockroach in the bathroom. As cockroaches mostly live in dirty environment, we were deeply concerned about the hygiene situation. Also they live in groups, you find one, you can find many.
what’s even worse was how the resort was handling the situation. Instead of admitting it’s their fault, they implied it could be us, who introduced the pest. Also they didn’t think the cockroach was an issue that could be solved and mentioned even 5 star hotels had the same issue.
They did offer to set up traps and spray the area, but I didn’t go that route based on their attitude and the fact that the chemicals could be harmful and smelly, and most likely wouldn’t eliminate all cockroaches.
Anyway, I rarely left negative reviews, but thought it’s my responsibility to let the future visitors know what they are getting into.
BTW, They also posted misleading check out info on Airbnb. It’s 11am on their original post, but we had to leave by 10.