Jess was quick to answer questions and even offered us extra towels during our stay which we really appreciated after so many consecutive days at the beach. Families be aware the coffee table has a glass top with sharp corners (not very kid friendly). We removed it and tucked it behind the couch during our stay to avoid an accident. There’s a foldable lounge chair in the bedroom that turns into a bed. I wish I had known this before booking as I would have left my toddler’s inflatable bed at home and just had him sleep on this instead. Be aware the bathroom sink is inside the bedroom so there’s no privacy since you have to walk through the bedroom to get to the sink, bathroom, and shower which may matter depending who you’re staying with. Overall great location and the donation center is a huge perk! We borrowed donated boogie boards, floaties, beach mats and sand toys so we wouldn’t have to buy them and returned them at the end of the visit.