Overall, it was on okay stay. Lisa was quick at responding to messages, but the condo itself had a few issues.
The Good:
- Perfect location with oceanfront views. Right across the street from all the main shopping centers (Vons, Starbucks, ABC Store, and more).
- Spacious, modern condo with updated amenities and vaulted ceilings
- Comfortable, king sized bed
- Den area with sleeper sofa and desk
- Extra sheets, pillows, and comforter provided
- Extra towels
- Beach supplies (cooler, chairs)
The Neutral Facts:
- The kitchen is minimally stocked with a pot, two pans, glassware, and silverware. We only cooked breakfast during our stay so it was fine for us. However, if you plan on cooking larger meals, this may be something to consider.
- No toiletries (besides hand soap) provided, so make sure to bring your shampoo!
- Pillows are very soft, no support offered. If you prefer more neck support, bring your own pillow. I wish I had known because this resulted in a poor week's night sleep for me.
- There is a pool onsite, but we were not given any information/key to unlock the gate. Granted, we didn't ask but I feel this is something that should be given by your host ahead of time.
The Bad:
- There are two AC units, bedroom and den, but you can only run one unit at a time otherwise you trip the breaker. This is not that big of a deal if there are only two people and you are both in the same room, but if you have more people then it will be warm in whichever room doesn't have the AC on.
- The AC unit in the bedroom is pretty loud
- Personally, I didn't enjoy using the TV because it was mounted so high on the wall and you really have to crane your neck a lot.
- The AC unit in the bedroom has a bucket that needs to be emptied every few hours or water will overflow onto the carpet. It seems that the previous guests before us did not do this and so we were stuck with soaking wet carpet our entire 1-week trip. The first 3 days, the bedroom smelled like wet socks and mildew. Lisa did what she could, but it was just an unfortunate experience for us to have to deal with this.
- The water line inside the fridge was leaking so we got water all over our groceries and had to clean this up. Not a big deal, except that this was apparently a known issue that "it does that sometimes". If we had know ahead of time, we could just have kept a bowl or towel below the leak. Lisa sent a maintenance worker over but whatever he did didn't fix the leak.
- The remote controls for the ceiling fans were programmed incorrectly so we couldn't turn the fans on/off for a day (we fixed the remotes) and one was missing a battery so we had to keep swapping the batteries out to use both remotes.
I appreciate Lisa trying to resolve the issues promptly, but again, it was unfortunate and not relaxing for us to deal with one thing after another, and have a worker coming at 9:00a during our vacation. I think once all the above issues are resolved completely, then this will be a 5/5 Airbnb. But as it was, I was pretty bummed with our stay and would rate it a 2.5/5.