My biggest concern about boarding used to be the cleanness, I have to say this place meet my expectation.
Here are some problems I noticed during my week long stay:
The WiFi does not work, except in the primary room.
The main burner is not reliable, it just need a new coil.
The blinders are all broken or messed up, it is painful to operate them.
A couple of light bulbs are either dead or flashing like ghost light.
I can see bugs on the floor and on the wall late at night or early morning, noticed a lot of insect baits in cabinets, maybe it is normal for a place like Hawaii.
The living room is really dark, can you use two layered curtain and fix the light bulbs?
Giving our week long stay, can you provide one more roll of paper towel?
The supplies like food preserve wrapper and sandwich bags are also very low.
This place is close to Gas Station and supermarket and restaurants, which is convenient, but at the same time it is noisy, you have to leave the french door open for ventilation, which means you have to deal with the street noise.
Here is my new number 1 concern about boarding: SAFETY
Around noon of August 1st, 2021, there was an wild fire evacuation order for Waikoloa Village, including Waikoloa Hill, residents, but we did not get any notice from either Love Rentals or Airbnb. I heard about it from my friends who stayed in nearby resorts, when we drove back, it was too late to get back to Waikoloa Hill to retrieve our personal belongings, police blocked the turn into Waikoloa road from I19.
We were lucky to be away from the wild fire, but the failure in the system has to be fixed, both Love Rentals and Airbnb have the responsibility to notify their clients about the upcoming danger.
will you think about adding AC?
But the biggest problem is: You failed to notify me about the wild fire evacuation order on 8/1/2021 noon time.