Ryan and his wife were very welcoming. Ryan was very knowledgeable about local events and things to do. We booked the master suite which was much larger than the photos depict. It came with an attached bathroom with a jaccuzi ( operable between 5 and 9pm) and access to private balconies. It was very quiet but for the chirping of birds. The views were fantastic. There is about a half hr drive to Hilo and the Volcano national park and a 15-20 min drive to Pahoa.