The unit was clean, prepared with toiletries. The lighting is REALLY bad and you will barely be able to see when searching in suitcases and will need flash lights. They also only give one key fob so if you are traveling as two separate couples or something and you need to get in after doing something separately security will give you problems. So make sure you will be traveling together at all times or be prepared to hassle about getting in. The parking is great. It seems safe in the resort, we weren’t worried about break ins or walking late. The security guard that greeted us the first night was very kind