Charlie and his team had excellent communication throughout the entire process. They were super accommodating as well with our requests. The room itself is small but we were visiting Hawaii to spend our days exploring its beautiful land and eating all the delicious food we could fit in our bellies, so it was exactly what we wanted. What we needed was a clean space with a decent bed to sleep in, a bathroom, and a mini fridge and that is exactly what we were given. It didn't hurt that there was an amazing view when you looked out the window and that the location was walking distance from pretty much everything you could possibly need for a successful trip.
Mahalo to Charlie and team!