Okay so I booked a room with Colby and everything was okay. And then later he informed me that the room I had booked was experiencing major pipe leakage and wanted to know if I would rather be changed to another room or be completely refunded. I chose to move to another room after he sent me the link to the new room I would be staying in. It was pretty much the same room I had booked just the furniture was arranged a little differently. When my husband and I arrived at the booking it was completely different than the pictures he had sent and was way smaller than expected. The shower only had two settings 1. Burn or 2. Freeze and when you turn on the shower it smelled horrible. And that wasn’t the worst smell. Every time we came into our room it smelled like someone had smoked a whole pack of cigarettes, even though we had a no smoking room… plus the hall of the floor we were staying on smelt like rotten fish. So the experience wasn’t the best but we were in hawaii so that helped!