I’m incredibly disappointed with my stay.
I was notified two weeks before my arrival that there would not have a dryer for my 8 day stay, but considering I was staying at a resort, I didn’t foresee that being an issue as clean towels are usually included and that didn’t leave enough time to book elsewhere anyways… Between the host and the resort itself, they have seemingly no communication with one another, so getting fresh towels for my room was a nightmare. The resort staff said one thing, and then the host would say the complete opposite, so my husband and I felt like a constant nuisance being a guest here.
The AC was maintenance twice but didn’t start working until the last 2 days of our stay and even then it wasn’t getting to the temperature we set it at.
We noticed cockroaches in the kitchen and bathroom drains, so sleeping at night was quite earie.
Stick with Airbnb NOT in a resort.
Filed a claim but still have yet to hear back about compensation.