check-in and booking were easy as a breeze - there’s a code for everything from the gate, to the garage and the house door at check-in. hosts pretty communicative during the trip - response within an hour when we inquired about laundry pods, and drop off that same day.
loved the amenities that come with being in the Mauna Lani complex - there is a cool lagoon park, a huge (easy walk) lava field, and the private Beach Club with a protected cove area (great for kids snorkeling). make Rez’s early if you want to eat at the Beach club. also island Gourmet is within 10 minutes - has all the necessities you need (it’s a big ABC store) and cafeteria for low budget meals.
we didn’t use the pool but it’s only a few steps away and looked nice enough.
house itself was super clean and stocked with necessities; washer and dryer was excellent and quiet for overnight washings; very nice welcome gift with fruit and coffee when we checked in! outdoor areas were nice (balcony on 2nd floor so wonderful), and AC zones for each floor made it very comfortable (as were the ceiling fans in each of the bedrooms). towels were stocked.
parking in garage is tight but doable with our mini van rental…but beware the surfboard on the side. they recommend smaller sedan cars but you can get away with an smaller SUV.
highly recommend staying here for a relaxing and central stay.
as suggested by the super informative house manual, we kept the patio door open overnight upstairs and it was a nice breeze. And nicely quiet. other guests were pretty respectful of noise. Except for waking up to roosters and island birds in the early morning. :)
Kona Airport is about 35 min away.
Kona proper about 40-45 min, Captain Cook about an hour plus, Hilo about an hour plus. HVNP is 2 hours.