Wow! What an incredible place. The check-in was simple and everyone at the resort was nice. The room is much better than advertised. Extremely spacious, comfortable bed and sofa bed as well. The kitchen was well stocked with the regular appliances including a full size washer and dryer. Also, the bathroom was the size of most hotel rooms.
We had breakfast and dinner out on the patio which is huge! There was no need for air conditioning as the wind blew so nicely day and evenings with ceiling fans to help.
There is no doubt when we come back to Big Island this is THE PLACE to stay at.
Side note: if you come in at night be careful of the stairs when carrying your bags. There are some places it's not that well lit and they use automatic lighting.