This was my first experience with Airbnb and it went smoothly. Annie sent me a welcome/introduction email along with all the information we needed to get to and access the condo. We were at ease from the beginning of our vacation. While the condo is not hotel quality, it did provide us with the essentials (bed and bathroom) during our Kauai adventure. The condo is perfect for travelers who don't intend to spend much time in the room. We did not use the pool, so I cant comment on that aspect. It is convernient (5-10 min) walk to shopping and eateries, and a short hike to beaches. You will need a car to get around, but rest assured you'll have a place to park in the condo lot upon your return. Be sure to bring or be prepared to purchase your toiletries (soap, shampoo, etc.) as none are provided. Overall, a nice place to rest your head after a long day of Kauai adventures.