We never met Donald and Anne but we communicated by email prior to the trip, so they provided us with the necessary details beforehand. They were quite responsive in any case. The place is nice. Nice location, nice and scenic resort. I also like the pool and the hot tub in the resort. We had a great stay overall. The only downside was that the bedroom does not have a good fan (it is too strong) so we had to turn it off and it would be hot sometimes (in principle I dislike airco). The temperature in the rest of the apartment was fine. Also when we arrived the place was not cleaned yet due to the late departure of previous guests but this was taken care of immediately.