First day I check in and found the shower non-functional. I reached out to the host to let her know and was met with "pull and turn the knob." After explaining to her that the shower was in fact broken, I was then met again with "pull it and then turn." Felt my intelligence being questioned but what really took the cake was that I had to coordinate the efforts with the cleaning lady to fix the shower. At no point did the Owner reach out to the staff to get this resolved. I spent the first day and a half unable to stay at the place while trying to communicate with the cleaning lady(who's not even responsible for this work to be done) and the handy man to get the shower fixed.
After everything resolved(sans owner's help of course..) I reached out to her to let her know of my dissatisfaction and was met with silence. All in all, I would not come back to this place. I spent over a thousand dollars to resolve a shower issue for the host, while not even being able to stay in the home for the day until it was fixed. Really really bad taste in my mouth over this experience.