My sister and I stayed at Bob's condo for 3 nights. It started out with a glitch which ended with a good resolution. The place had not been cleaned when we checked in. I called Bob immediately and left a msg. After over an hour, Tom (Bob's associate) called back. He was very apologetic of the mistake and the inconvenience it caused. He contacted the cleaning service which came to clean. By 7 pm when we returned from dinner, the place was ready. I was in constant communication with Tom who updated me on the status of cleaning. I am thankful that the host was as responsive as he was and as eager to rectify the situation.
The location was excellent, close to shops and restaurants (by car). The beach is just across a field, with a scenic walking path along it. Convenient to go all around the island. The condo was clean, quiet, and well appointed; lots of towels. The place was as shown in the photos. I would definitely return here the next time I come to Kauai.