We emailed our flight info to the agent, and when we got to the property, Paul was there in less than 5 minutes (he responds to calls rather than texts). He showed us around the place which had everything we needed for a relaxing stay. Clean, quiet and comfortable place. Easy checkout, we just called the morning of leaving and he was there 5 minutes beforehand. The beach in front was perfect for relaxing and a little bit of snorkeling. Boogie boards and some snorkeling gear available on the patio. We are a family of four, the Murphy bed has a full size mattress and is comfortable. Didn’t need the A/C, but the living room people as opposed to the bedroom would be a lot closer. Nearby food trucks, grocery stores, and chain restaurants (within 10-15 min). A little ways from Honolulu, takes about an hour to get there, so keep that in mind. The booking map is misleading, it says the place is in Kaneohe neighborhood, which is closer to Honolulu and Lanakai, but its further north in Punalu’u. Overall, fantastic stay!