From the time we made our reservation Jade was accessible and welcoming to us! It felt like we were going to visit a friend :) We felt right at home at this rustic, beautiful, open-air "temple" right on an old lave flow with views of the newest flow in the distance :) Being so far from light pollution, the stars are amazing at night and the glow of the moon illuminates the iridescent shimmer present in the basalt lava, so it looks and feels like you are sleeping in silver sea- not "black lava" . Jade has created an amazing oasis and I'm so thankful that she is sharing it :) Mahalo :)