Matt was very responsive and welcoming. We had trouble with the door not opening when we first got there but was able to find a trick to open it.
Parking can't be kind of hard to find since the complex is a business center and shared with condos/businesses. Just a heads up, effective 2/1/2018, the property is no longer offering the $10/ day parking. Not sure if this will impact the Airbnb.
The place was clean and had everything we needed. Views are also nice. Location isn't bad if you don't mind driving to Waikiki/ touristy spots.
Only complaint is it's in downtown so it can get a little sketch at night. The floor to ceiling windows offer a great view but at night you can hear everything going on outside. For two nights, we woke up at 3am and didn't sleep for the rest of the night because there was a crazy person screaming and cursing at the top of her lungs in the streets. You also know when each bus arrives and when the AC unit across the street turns on. If you're a light sleeper, you will have a rough night.