My fiancée and I were thrilled with our experience here! Carolyn responded to our request promptly and provided detailed instructions on how to check-in, which was very easy. She was also accommodating with a last minute request on our check-out timing, which proved to be a significant help. But the real reward is the place itself. It's extremely clean, spacious and comfortable (especially the king-size bed). The location is steps away from the beach, an ABC, and several other shops and restaurants. I think we even made some people we met at a nice Makena resort jealous when we told them about it! And if you're looking for a nice dinner without the resort overpricing, check out Bistro 808 just a short walk down the street! Carolyn and her place are both highly recommended!