Worst Airbnb stay. Pictures completely misleading. Listing managed by Vacasa, which means no way to contact or resolve with the actual local property manager. After dozens of calls going completely in circles, we paid a premium and moved out to another property. This was a very bumpy start to a much anticipated vacation. Will never stay in one of Vacasa’s properties again, please be careful about who your ‘host’ is. Here are the main issues:
AC unit is broken, so they installed a very loud portable unit with a huge black hose through the room and out of the patio door (there are no windows that open). We arrived late at night just to discover that it’s not possible to close the sliding door. I had to sleep two nights with my small daughter with a door wide open looking out to the walkway - anyone could get in. The sign on the door has huge warnings about locking up, yet we couldn’t even close the door all the way. The property manager refused to address and said our only option is to dismantle all the duct tape and cardboard ourselves and be without AC. In the end, we got charged $600 to stay in this mess for 2 nights.
Floors are damaged and dirty, no carpets anywhere.
Unit very outdated, not nearly as nice as the pictures.
We couldn’t use the patio at all. Sitting outside was one of the reasons we chose this home in the first place.
No beach towels provided. No communication from the host at all.
Location is the saving grace. Beautiful sunrises on the beach and a great market nearby.
We got lucky that we were able to find another place last minute and turn our vacation around. Never again, Vacasa.