Unlike Airbnb’s I have stayed at, this unit is in resort/hotel and operated by management company — which has its pros and cons. Maui Properties didn’t seem care a lot on providing smooth stay. They do send auto messages wishing a great stay and providing a phone number to call if any questions. However assisting to do the same falls short. Had an issue checking in at Mahana and calling their service department phone # wasn’t helpful.
Cleanliness: linens didn’t seem washed; luckily the unit had washer dryer
Location: convenient and offers great view