Save your money or book the resort directly! The room is located at the furthest part of the resort, at the bottom of a hill. The resort go-cart drivers are friendly and quick to respond for rides. Because it’s so far removed from the resort, either employees or other guests smoke constantly and cigarette smoke fills the room!
In addition, because it’s a private unit, we had issues getting into the room. When we finally did, the room was dirty with sticky & gross brown patches on carpet. There is an electric kettle and no mugs to put the hot tea/coffee into. We brought food back, there was one fork, one spoon, and a bunch of knives; all the utensils were dirty. The room reeked of cigarette smoke, the sliding lanai doors are sticky and very difficult to open. Only one light, in the bathroom & kitchenette hallway, worked in the entire unit! The mattress sinks in the middle and my daughter and I woke with severe back pains! The headboard is falling apart and held together by glue!
It is an absolute outrage that the cleaning fee is over $200 and the room is in such a dirty, outdated, & falling apart condition!
We were visiting from Maui, I saved this booking as the last part of my birthday staycation with my daughter and it was the absolute worst part of our trip! Don’t book this room, it’s disgusting! 🤢