Beautiful unit. Pictures don’t do the views justice. Community pool is better than some hotel pools we’ve experienced- the toddler with us loved it! Basic toiletries provided (shampoo and a bar of soap) - laundry in unit with pods and dryer sheets.
The only downside was that we requested early check at least5-7 days before we were to be there so the toddler with us could nap. They requested to contact day of, and when we did they said cleaning crew was still there and they’d let us know if we could get in early at all. We did not hear from them after that so we attempted to kill some time.
We figured we’d head to the pool. When we drove by the unit the first time (probably 1:30, no cars were there to indicate they’d be cleaning)— once we realized the process and went back to main entrance to get pool key, we saw the Resortica van there (around 2). So it seems they did not even try to clean early and they cleaned fairly quickly for a large unit. The floors were definitely dirty and I cleaned the bath tub before taking a bath and there was a yellow ring around it. Other than the less than ideal cleanliness (for covid era and my self proclaimed clean freak) it was great.
Probably our fault but unaware of the$20 resort fee.