The apartment was spacious and clean. Location is great. Wei was very accommodating. She provided a high chair and pack n play upon our request and allowed for early check-in. But I found her slow in response. Another thing that we found very inconvenient is that there is no written information on where things are located inside the apartment. When we first arrived, the hand soap in the kitchen and one bathroom was very low. We couldn't find the refill. Later on we couldn't find laundry detergent and garbage bags. We searched everywhere so we called Wei. She then offered to refund us $100 and asked us to go to the store to get everything we need.