Keith and Jeanyza were super helpful. I had to change my reservations several times because of the snow storms in Austin and they were super understanding. Quick to reply and very accommodating. It was a fun area and not too far from the volcano or from Hilo. Everything was clean and there were some sweet chickens on the property. I would definitely recommend bringing ear plugs if you're a light sleeper (I'm a *very* light sleeper), the walls are fairly thin. I didn't realize I'd have two floors to myself so that was a nice surprise. Nice to have the toilet on the same level as the bed! Appreciate everything!