We were not able to fulfill our dream of going to Hawaii because of a terrible family emergency, but Robert and Konrad were so so compassionate and even took care of all the details of cancelling so we didn’t have to worry about a thing. In the weeks before our trip, they were so good to communicate with and helpful with any questions we had. I’m certain our stay would have been wonderful and we absolutely plan on staying with them if we ever get the chance again to go to Hawaii.