Words cannot describe the experience we had. I traveled with my two boys (11, 10) and had the most amazing time. Everything from the time we booked to when we checked out was seamless. We had never been to the Big Island before and this property is a great location and Chad and Jennifer were phenomenal in giving us tips on the best places to visit/things to do while we were there. Check in was super easy...Chad met us when we arrived and gave us a tour of the property and was responsive to all our needs. The kids loved the animals on the propery and the pool. Fabulous experience that we will never forget.