The place was clean. When we got there there were a few issues. There was no toiletries in the bathroom. I had to go and buy shampoo. They brought some the next day. The internet connection was not working. I communicated this to Terry and they did get back to me with instructions of what to do. It did not work what i was doing so they sent someone from the building to fix it. One issue I did have with this place it is where the TV is placed, It is to the left right next to the fridge instead of in the center of the wall right in front of the bed and not were it is to the left of the bed. It is uncomfortable for the person sleeping close to the window to see the TV.