We’ve never used an Airbnb so we weren’t quite sure what to expect. From start to finish Pam was always in contact with me, provided me detailed and thorough information, answered my questions promptly and was accommodating with our check in request. The unit was clean and exactly what we needed and wanted for our stay. The binder provided in the unit had tons of great info and recommendations. Loved the option of being able to cook our own food or eating out and supporting the local restaurants. Would definitely stay here again on our next trip to Maui!