Hello, I have a feeling they are trying to get the most money out of the property. The condition is really not very good. Here are a few examples: rubbish bin without a lid, dripping siphon, rusted balcony furniture, very dirty toilet, front door cannot be blocked (although desired when the dryer is switched on), gauze on the balcony does not close. Communication is fast (within 24 hours) but all standard answers. Also you have to know that most of the resort is closed since 20 years and is going down.