Maureen made us feel very welcome. The room was very clean and we had clean towels every other day. The room is very small and shower very small and it is downstairs so you do hear the upstairs and rooms around you. We appreciated the Maui Revealed book that she provided. We took it with us every day to guide us as to what is important to see on Maui. We also utilized the small cooler every day for lunch. We didn't use the beach towels since it rained every day and we didn't go in the pool. She left us homemade goodies every other day. The first day we were there it was quite warm and the room only has a fan so it took a while to cool off. The evenings were quite cool the rest of the time so we left our windows open all day and evening and we kept cool. In all, our experience was excellent for just two of us who had never been to Maui before. For the price I think it is very adequate compared to hotels in Maui. It is in a fairly quiet neighborhood, however, there is a high school across the street which you can hear in the AM. The parking places were very narrow so you really have to be careful parking.