Arshavir was very responsive. We were short on towels and he brought some over early the next morning with a box of chocolate. It was very sweet of him. Location was great. In the center of Main Street. It was a bit noisy because of the karaoke place down the street but it really didn’t bother my family. I loved that our parking spot and condo was right in front of the elevator. Just don’t forget anything in the condo or in the car because it’s a long walk back and forth. I usually don’t go out to the lanai but the view was great! The beach right in front and to your side you can see 1/2 of diamond head. The condo does need a little update but other than that. We had a great stay.