Overall we had a very good stay at Pacific hale. It was clean and had most of the amenities we were looking for. Location was great, the place quite comfortable and directions for the unit were very good. It was very quiet as we did not hear the neighbours, which was excellent. Fitness center was really good. The equipment for the most part was working.
I had a few suggestions for the unit which would have changed my 4 rating to a 5 rating:
(1) Repair or replace the safe in the room. It was inconvenient for us to walk around always carrying our passports and credit cards, and a safe would have made this much more comfortable.
(2) The bed was very soft and requires an upgrade. It is showing it's age.
Thanks very much for the stay. We will definitely consider this place in the future if we travel to Waikiki again.
Thanks,
Paul Kubik