Viviane is very courteous and pleasant, and had much information about good local swimming/snorkeling spots! She greeted us when we arrived, the grounds are spectacular, the view from our room was beautiful and the room was both spacious and clean, with a partially stocked refrigerator and plenty of kitchen amenities. It's a tropical place, there are bugs and most of them kindly stay outside, pack food up tight to avoid ants, and take a flashlight with you when you go outside at night. She has most areas lit outside, but if you walk out to your vehicle or the driveway to admire the view, a flashlight is necessary. All in all a great value and pleasure!