Richard was amazing, so nice and made sure we knew where everything was and felt comfortable to contact him if we had any questions. The unit was very nice, located in a hotel. It was amazing to have access to the little pool, which was mostly unused by other guests. Unfortunately the gym equipment was two machines located outside that were not kept up very well, but I hadn't looked into that part of the listing very much before booking so it may have been my misunderstanding. All in all, great host, nice location, very nice unit.