Our host, Sydney, was absolutely amazing. We had quite a number of reasons to need to contact her during our stay and she always responded immediately and did everything she could to resolve the problems. I would give her 10 stars if I could.
The good parts: The location is great. Lovely neighborhood, close to the beach and an easy drive to town or Kaimuki. It may be different at other times of the year, but when we were there, the walkable beach was mostly rocks and very hard to navigate around high tide. There are very nice beaches within a 5 minute drive. The house is large and the pool is great (although not heated). The beds are comfortable and there are tons of sheets and towels. Again, Sydney was amazing!
The not-so good. The biggest issue we had to contend with was that the basement suite smelled quite musty when we arrived and we didn't feel comfortable having anyone sleeping there. So we ended up with one less bedroom and bathroom than expected. Midway through our stay there was a huge rainstorm and water was flowing into the basement area, so they sent in a team to contain the area and we could no longer access the basement even if we wanted to. I suspect this will be repaired properly and the mustiness should go away, but I would want this clarified before renting this house.
Other less significant issues: The house was not cleaned well before our visit. Pretty dusty and not cleaned under beds and sofa. The bottoms of the sofas and chairs are falling apart and the black dust covers keep falling out and making a mess. The hot tub works well but is inconvenient to keep properly heated. Kitchen wasn't well supplied (Sydney took care of that right away)
Final words: The house wasn't ideal, but overall we had a great stay. The owners did compensate us for all the inconveniences and for not being able to use the basement. I can't say enough good things about Sydney. If she wasn't managing this property our vacation would not have been the same.