Cimi was a wonderful host - she answered questions promptly and helped us get everything ready pre trip.
The resort, Royal Kahana, has a breath taking lobby view and great staff with plenty of parking. The poolside and cabanas were on par with the expensive resort, to be honest! We actually canceled our resort passes after spending time in the free pool area.
The view from the room is spectacular! You can see green turtles and whales daily (in April) provided you know what the whales look like (someone in the poolside taught me how to spot them). Amazing view!
Close to Napili Market, Fond Eatery/Joeys Kitchen for grocery and food. McDonald is next door as Is. gas and convenience store.
Absolutely wonderful and seamless experience with check in even with covid.