Check-in was a completely easy process, as you only need a passcode to get in. The room is located right next to the elevator, but it is on a higher floor. This room is perfectly located if you plan on adventuring anywhere in the Waikiki area. Its walking distance to an ABC store, international marketplace, and a fantastic udon restaurant that i highly recommended. Further walking will take you to the beautiful beaches and more stores/restaurants. The room has AC, coffee, microwave, iron, beach towels, boogie board, and an air mattress. I would only recommend this room for 2 people, but it is possible to fit maybe 1 more person without it being too crowded. The shower stall is meant for one person, but you can fit two. The room also has a beautiful huge wall mirror, which is every girls dream when getting ready. You can also see the mauna (mountain) view and city view from the lānai (balcony). The hotel also has a pool, though i never got around to using it. Overall, great stay for the price and would stay again. Amy is also relatively quick to respond if needed.