Overall, the communication with Natalie is effective, check in is easy and directions are clear. There are some nice coffee shops and eateries only a few minutes drive away, very convenient. Host put a welcome pineapple in the kitchen which is a nice touch. The pineapple tastes good.
If you are a shallow sleeper, the lower part of the window in the apartment could not be closed, so can hear clearly when cars passing by on the street.
There are some issues regarding the house cleanliness.
- The toilet seats are not clean. We have to wipe them ourselves.
- There is smell in the master restroom for the first 2 days, then it slowly went away.
- There is smell in hand towel, which made my hands smell too after used it to dry.
- There are stains in multiple shower towels. We have to wash them on the first night. On our check out day, received a message from the host to start a load to wash the towels we used. It seems like the host is outsourcing the towel cleaning services to guests themselves. Which has never happened in our all previous Airbnb stays. This is probably the reason there are stains on the towels upon our arrival.
- There is used teeth floss in the second bedrooms (the bedroom next to the entrance).
- There is black mark on the pillow case in the master bedroom.
- Host requires guests to take off shoes before enter the apartment, but the floor inside is actually has dust on, which is not ideal to walk on with bear feet.
Almost all my Airbnb stays in the last 7 years are super hosts. To be honest, haven’t been to an Airbnb home, even non super host, with so many cleanliness issues. Being charged $277 per night, and $250 cleaning fee, you would expect better cleaniness quality than this.