Claire was a great host and was always accessible via message/text! She checked in on us and made sure that all our questions were answered. The location is, as others described, a very peaceful and quiet getaway, great place to stay if you want to make the drive through Road to Hana! There is no A/C in the unit, but there is a ceiling fan above that can keep you cool. I would highly recommend it for it for its proximity to Paia and Road to Hana!