Juliana was extra responsive and timely during our time there (and after!). She sent us coordinates to the parking lot ahead of time, and warned us about the landslide, which would impact our schedule/timing when traveling around Kauai. Lastly, she went above and beyond by shipping my friend's clothes that was unfortunately left behind. Juliana was communicative, which is important to me as an AirBnB resident/tenant. Thank you!