The condo had nice views and was on a quiet floor. The bathrooms could use some updating. The unit vents needed some cleaning as well. The beds were not comfortable unfortunately. The beds are like Ikea beds and you can feel the slats. During our stay, the Ilikai Hotel would not offer valet service to condo guests so no valet service is available. You should call the Hotel to double check first if that is important to your stay.
Ana was kind and responsive overall.