Check-in & parking process was quick & easy. My impression of the complex was that it hasn't changed since the "Brady Bunch" had their Hawaiian holiday. The complex grounds and pool area was very clean and well maintained. The tiki torches were lit in the evening which was an added nicety. The unit could use an update. The unit hasn't seen much change since the "Brady Brunch" era of the 1960s. The a/c unit was fine except it should be up higher near the ceiling as not to have the flow of air blocked by the sofa. Guest want to feel the a/c flow of cold air from their waist up and not on the floor. The bed was comfortable. Brighter lights in the living room area would have been welcoming. The kitchen/sink area is very small and having a big microwave takes away the needed space. I'd suggest getting a smaller microwave. The coffee maker has seen better days and a new one is needed. A starter pack of small essential toiletries (soap, shampoo, conditioner, hand lotion) would have been nice since there were no hand soap. A few packets of starter sugar for tea and coffee would have been good. In conclusion, the location is great in the Kailua-Kona tourist area and the bed is nice to sleep in but the unit is dated and a few personal touches would have been delightful.