Joe was there to welcome us and then we didn't see much of him or Kat. However, our stay at their place was very comfortable and had everything we needed. We particularly enjoyed the full size kitchen and very lovely carpentry and finishing work. The location was perfect for snorkelling at the Place of Refuge and Punalu'u Black Sand Beach. If you are looking for a place to explore the South Island we would recommend Joe And Kat's place.