The downstairs apartment is below owners home, and opens up to a very beautiful and well-maintained back yard paradise. Unfortunately, the only real interaction I had with the host was her yelling and screaming either at us or her dogs. We pulled up into the driveway after a very long travel day, but it had been a tad difficult to find her place in the dark and when we parked we were in the “wrong spot.” So we heard her shouting “What are you doing?! Don’t park there!” It was jarring and very uninviting. So we re-parked, but the mood was set. During my travels that day I failed to note a message from her an hour before our checkin time asking us to tell her our eta, but I don’t regularly check the actual app, expecting any critical info to be a text message, but that’s not her preference. I figured since key was left in the door for us our timing wouldn’t impact the host as much. But her dogs were running around and instead of greeting us, she was yelling at her dogs and gathering them. After all the yelling, I really didn’t want to interact with Heidi much more. We didn’t feel we could enjoy the yard, in anticipation of more yelling. Every time we stepped out the dogs would bark and she’d be shouting at them to quiet up. Not the most soothing environment. I’m not one for yelling in general, but especially being yelled at, and especially in the first moments of vacation when I’m wanting to unwind. But the location was so amazing, you can walk to get kayaks to go out into the bay and swim with dolphins when they’re around, or snorkel at Captain Cook. We had a wonderful time due to the convenience of the location, and the amenities at the home. It was great, and I’m sure Heidi can be kind, her personality just came off pretty harsh. We stayed there about 5-6 days.