Robert was very good about responding to a couple of issues. There were 4 panes of jalousies that were missing. I reported it and they were replaced within a couple of hours. Also couldn’t figure out how to use the TV remote to get from Roku to Spectrum to watch some local news and he sent someone over to help me figure it out. Great service.
The unit was rather small but comfortable. It could use a small dresser to store clothes and could also have more hangers in the closet for guests who are staying for longer periods. Plusses: good lighting and a/c, shared common kitchen. Minuses: could have some coffee mugs, plates, bowls, cups, and utensils in kitchen.