If you're looking for a quiet place to relax for a few days, this is the spot. Pahala is about halfway between Hilo and Kailua-Kona, so it can be a bit of a drive to either city, but this location is right by Hawaii Volcanoes National Park. The condos are also a short walk to the Punalu'u Black Sand Beach where you can watch the sea turtles bathing in the sun.
We had a couple minor hiccups with our reservation but Julie was quick to answer the phone and get everything resolved within minutes. I'm definitely planning to stay here again when I need some rest and relaxation next to the ocean.