We checked in. Ocean view a stretch. Mostly, parking lot view. The shower didn't drain. The toilet didn't flush. Maintenance man made a huge mess. Plumbing fixed within 24hrs. Tom was responsive & apologetic. He offered a 3 night future stay as compensation for our troubles. When we asked that the compensation instead by applied to our current stay, he stopped emailing us after saying that it shouldn't be a problem to figure out something we're all comfortable with. Essentially, he ghosted us. Good luck! I hope you have better luck!