Listed amenities inaccurate: only 4 dining chairs/supposed to be 6. Cushions totally flat/had to put our bed pillows on the chairs to sit at table. Same bad cushion on wicker chair in living room. No TV in 2nd bedroom. Online promotion screen shows air conditioning implying it is included. We paid $940/day & only on last page in small print it says additional $32/day for air conditioning. I’m outraged that at that price you are expected to pay extra for air. Windows we’re dirty. We paid top dollar for views through dirty windows. We were informed at checkin desk they are cleaned quarterly. We paid a hearty cleaning fee-it should include windows. We went to the pool & restrooms were locked w/no explanation. We called Castle Resorts service line & the agent said she could do nothing re: air conditioning fee. We asked for supervisor & were told there was no supervisor. We wrote a complaint to the customer service email address & got no response. This is Unit #3101. Someone respond!!!