Check-in and communication very smooth. Hiroki very friendly! Great location- didn’t have a car but beach, groceries, restaurants, shopping are around the corner from the apartment! Laundry is available in the complex- I didn’t use it though. Felt safe and secure in the building. No issue with noisy neighbors. Pots/ pans and other kitchen items available- you will need to buy spices and other items if you want to cook. Would stay again if in Waikiki