Condo inside is very well designed and decorated. However, this is overshadowed by the hosts unresponsiveness and lack of concern for guests. During our stay, we were locked out of the condo at 9PM because of a malfunctioning device and did not receive any help or compassion from the host. I dialed the host and messaged him on the app and did not receive a response so I contacted the cleaning staff who thankfully answered and met us at the unit soon after. She brought wrong spare keys TWICE and then gave the owner a call herself to which he answered and told her to tell US to call a locksmith at 9PM at night, Completely nonchalant and unbothered by the situation at hand. Obviously, none were available. Myself, newborn infant, toddler, and 80 year old disabled mother were left sitting on the floor for over an hour. Ultimately, the knob had to be drilled out. If you are looking for a true vacation experience, complete with true Maui beauty and hospitality, stay at a nearby resort instead. Same in cost but completely opposite in experience.