Master bedroom mattress needs to be thrown out. It is extremely deformed.
Communication with the management company poor. We had a late check-in, had advised the management company about this, but upon arriving we realized that we needed a code to enter the door. There are also many units in the complex and it took a while to figure out which was the proper one. We called the management company multiple times and only got a voicemail. Then we called AirBNB support. They were also unable to contact the management company. Eventually, after sitting in our rental car with 3 kids for an extended period of time, we figured out that the door code was available but only if we clicked a link that was sent to us by text message. This link or the door code could not be found from previous extensive email/AirBNB communication with the management company or from anywhere from within the AirBNB inbox. Apparently the management company is reworking the check-in process.