This place is truly lovely! We stayed here for only a few days, not nearly as long as it demands. The garden is huge and tropical, lovely to wander in and eat a meal while staring out at it. The location is perfect, a quiet neighborhood, with some friendly folks out walking their dogs, and everything we needed in town or the park itself, was within walking distance, making our car not necessary after arrival. We ate at the local Thai restaurant, and in the house is a book with local eating places suggestions. The description and photos are very accurate and the house is large enough for the number of people allowed, tho we were only two. The heaters helped us keep ourselves warm in the early mornings, and we could close up areas that we weren't in, thus keeping our area toasty. The kitchen area is huge and counter space is great. The washer/dryer were great, huge and new. A little hard to figure out the washing machine at first, but got our load done. The house is an older one, and the windows were a nice nostalgic look back at my childhood, as they operate on ropes. There were some extra food stuff left that we could use, always a bonus at Airbnbs. Naomi also had 4 water bottles to drink while hiking. (Do be sure to buy lots of water in Hilo if you like coffee or tea, or lemonade, things that taste better with bottled water as Naomi suggests - the two of us had tea, coffee and lemonade every day for 4 days, drank 3 gallons). The mattresses were awesome. One bed had no foam topper, and was really nicely firm, while the other two had the same firm mattress but with a 3 inch topper, which gives you some give, with support underneath. The kitchen is fully stocked with cooking stuff and plate ware, and the house is nicely knick-knacked, without being over the top. Tasteful.
The sofa and chairs by the fire place have totally dead cushions, which made sitting on them somewhat difficult, as you sunk into the sofa almost disappearing, tho the chairs by the fire have a hard support under the cushions, making sitting easier. All of our interactions with Naomi were helpful and pleasant, she welcomed us via the app, and we appreciated her accurate directions, tho like others, I would suggest coming during the light hours, as the place is lovely and secluded, so not as easy to find in the dark. However, we may have caught her at a bad time or on vacation or simply very busy, but the turn around time for response was anywhere from 12 hours later to a day later. We are used to hosts being somewhat more timely with communications, which is important if there is an actual need. However it worked fine, we just didn't have as quick a response as others seem to have had. However, every communication was helpful and pleasant.
We would go here again, as it is so nice!