Because of my coming in late and leaving early, I never met Andre and Susan. I did have a few phone conversations with them and they couldn't have been nicer and more helpful. They were very easy to work with and made me feel welcome without being overly so. I could see that it was a wonderful location, near the water and under the palms. I spent a peaceful and beautiful night there. i would definitely recommend it to a friend as a good place for a quiet retreat.