This is a very nice unit, and the condo grounds are lovely. We understand that many have enjoyed this unit. Regretfully, our stay at this unit in Kihei was extremely stressful. We'd like to think that perhaps our experience was just an outlier, and the problems we experienced will be rectified so that guests in future can have a more enjoyable stay. The saving grace is Deb's professionalism in promptly handling our grievances. This review is not to scare anyone away, but to help all parties (host & guests) take necessary steps to ensure the best experience for themselves...
PROs
- Awesome location-- steps to beaches and very good nearby eateries. Also right off nearby highways.
- Condo grounds are lovely, with lush well groomed plants
- Nice efficient space
- Unit is equipped with good supplies of things to use
CONs
- The unit was not cleaned at our arrival. Apparently, there was a scheduling error with the cleaners, and one arrived in about 1 hour after we reached out. But then we had to leave the unit for at least 2 hrs for them to clean. And since we saw dead roaches around the kitchen when we arrived, we remained on edge even after we returned to a cleaned unit.
- Insect problem-- I have traveled and lived all around the world, including many places where insects and other critters thrive. So, I was not deterred to see the disclosure about bugs in the rental agreement. However, the situation we experienced throughout our stay was not acceptable for us.
Hawaii is a place that supports a myriad of life forms to thrive, whether humans like them or not. We understand that owners/Deb made efforts to address recent problems with undesired pests. We also understand that since this unit is part of a condo association, problems can reoccur due to spread from other units. It does not help that the front door (directly connected to common entry way) has gaps all around it-- I'm surprised that steps were not taken to apply seals around the door during remodel to help deter pests from entering.
This is a nice unit and Deb is a responsive host. I would encourage anyone considering this unit to first reach out to Deb to get clarity on current situation prior to booking. I'd also ask if measures have been taken to seal the front door. We are really bummed that our experience at this unit was not at a high level as others have experienced it. We really do hope our experience was just a confluence of unfortunate circumstances.