Travelers beware!
We planned to stay at this Airbnb for four nights to enjoy a couples vacation in Hawaii. Many of the things in the listing are misleading and we were very disappointed.
The listing said “new” which this Airbnb certainly is not. Everything is old and many things are broken or outdated or stained.
The pool/gym was one of the biggest disappointments. It was listed as a "property amenity" but was actually NOT located on the property; it required 5 minute drive or 20 minute walk to access (on a relatively busy road). The pool itself was nice, but we were extremely disappointed to find the hours were quite limited. The website lists the facility as open until from 7:00 AM to 7:00 PM however they closed the pool/hot tub at 6:30 PM. No chance for a cute evening at the pool, or for an early morning workout… or even to walk to the pool.
There were dishes in the cupboards, however they'd clearly not been washed as there was food residue on literally every single plate (see photo for example). Silverware was in a similar condition. We had to run multiple large loads through the dishwasher before even using anything which was not comforting. (We did text the guest contact about this but never got a resolution as I was on video conferences when they could have come over to re-clean.)
The bed was reasonably comfortable, but that seemed to be thanks to a mattress topper atop an old and very stained/yellowed (see photo) mattress. The sheets were either the wrong size or oriented wrong as they were very loose and the corners did not line up.
Both our door keys worked for the first couple days, but by day 3 only one key worked, no matter how many times we tried the other.
The large, sliding, glass door to the lanai may have had a curtain at one point but there was none attached for our stay. This left us very exposed after dark when it was very easy for others to see in.
The AC unit put out cold air but was located in the corner of the living room area and did not make it to the bedroom where we would have preferred to be comfortable.
The bedroom was located right off the main access walkway to all the units and windows consisted of wood slats which could rotate but did not seal well together. This was unsettling from a security standpoint and did not provide much privacy in the bedroom for couples activities… which for a trip to Hawaii we had been hoping to enjoy!
The couch was very old looking and there were numerous stains on the cushions, we had to put a blanket down to sit on it.
The Wi-Fi was slow, would recommend bringing an ethernet cable if you want to connect to it and use it for video calls or anything requiring more Internet then simple browsing.
Overall, VERY disappointed. Everything was old and stained. This definitely put a damper on what should have been a fun enjoyable trip. Would not recommend.