Lori was very easy to communicate with. The place is as described. Well stocked kitchen. Enjoyed the beach chairs, umbrella, boogie boards that were provided. (Note- you can’t drink on public Hawai'i beaches so leave the beer at home). Plenty of towels. Good water pressure. The balcony, although smaller than I pictured, provided a nice view of pool and water. The pool and hot tub at complex were as pictured - although note there are no umbrellas for the lounge chairs- just the tables. Walkable to everything you need in Kona. Lori even provided some welcome gifts which was a nice touch- we enjoyed the chocolate covered macadamia nuts. It’s an older complex but so is everything in Kona.