for me, this is perfect. i spend all my time in the ala moana area and this room is at the epicenter of it all. the running joke was that i was .3miles from everything LOL. communication is really important to me and eva got back to me as quickly as expected. even the room itself, within the hotel, was extremely convenient right next to the elevator AND VERY QUIET. believe me you cannot hear the elevator. eva gave me an extra hour to check out
it was an easy stay.