Mariel and Mike were very kind & easy to work with. I got to check in at my convenience, which the instructions were easy to understand. The bnb was clean and comfortable. On the tv, you had the option for live tv or being able to sign into some of your tv streaming apps. There was more in the air bnb than I had the opportunity to use like the beach equipment. The lanai was very nice because you got to see a piece of the ocean and every now and again a sail boat passed by and it was very relaxing. I felt safe and comfortable the entire time both in the lobby & room while being in the center of the action in Waikiki. Would very happily stay there again : -)