We had a very pleasant stay at Guy's. He was very welcoming and always very responsive to our questions or concerns. It was very lovely to chat with him and learn about the local culture and sights.
The apt is located in a tranquil residential area, just a short 10 min drive away from downtown Hilo and 20 min from the airport. The apt was clean and had all the amenities. Overall, highly recommended if you are tired of the commercial part of Hawaii and busy beach resorts.