Joy was great at getting back to me quickly regarding this condo. The place is located just a 10 min walk to downtown Waikiki. Unfortunately, there were a few mishaps during our stay. Only one elevator was working so it was always a long wait from the 15th floor. Two of our mornings there was construction going on above us (hammering and drilling) at 4:00am. Hopefully this was a temporary thing and no one has to experience that. Also, although we were “connected” to the Wi-Fi, it did not work for any of us during our four night stay stay which was a bummer. The bedrooms were a lot smaller than we had pictured it, but manageable. Toiletries such as bath and beach towels, shampoo, conditioner, and body wash were all provided. Cute little coffee shop on the ground level with yummy açaí bowls.