Quiet, peaceful location that's perfect after spending the day in busier parts of the island. I noticed comments about the chickens but they are wild and all over the island so you'll just have to learn to love them regardless of where you stay. We didn't need to contact Ally much but she was immediate to respond when we did.
For groceries, the Mana store in Paia seemed to have marginally better prices than the haiku cannery. The Indian food truck by the cannery is phenomenal. Nuka, colleens, veg-out are also all super good. For pizza and a great experience go to the flatbread company in Paia.
Road to Hana is severely overrated. If you want a scenic drive take 340/kahekili around to lahaina instead.
Highly recommend mineral based (reef safe) sunscreen for swimming.