Lori was super nice and always easy to get a hold of. We were welcomed with a basket of local Hawaiian goodies. The beach near the house is beautiful with turquoise waters and white sand. It's a 20 minute drive to hanauma bay for snorkeling. Very close to whole foods, foodland grocery, and a number of restaurants. Unfortunately, we had a death in the family and had to leave a week early. Lori was very understanding and allowed us a refund for the unused time. Overall a wonderful place to stay.