Have stayed at Ainu Nalu for years in multiple two bedroom units. The units are fairly standard with similar bedding and amenities. This unit had fleas! We saw two fleas and were itchy through our stay. Toilet paper holder was broken in one bathroom and cable tv wasn’t hooked up right, cable guy had to come fix it the next day.
Carol was outstanding! I recommend working with her without hesitation. She was immediately available and responsive, had pest and cable guy there immediately. Fleas in the unit aren’t her fault as the place has no pets.