Margaret seems to be a rental agent living in California, so we never met her. However, she responded to my emails and sent lots of helpful information, and she suggested I contact Ida to make arrival arrangements. On site, we were greeted by Arnold, who appears to be a new manager. He was friendly and available to help with any questions and to bring supplies.

The loft apartment was very charming, clean and comfortable for 2 people. It was very quiet. Air conditioning and fans helped with the heat. We loved the fact that a breakfast with cereal, fruits and coffee was provided, since our flight arrived late at night. The apartment is in a great location, close to Old Town Kaka'a and the bike path. Also, it was easy to travel from there to other parts of the island.

Our only negative comment about the apartment would be that the front screened door had a broken latch so we were unable to keep the local cats out without having to close the inner door. Also, the grounds of the resort need some sprucing up as the potholes in the road and junk in the gardens by our apartment make it look a bit shabby.