We enjoyed our time in Hilo at this large suite. It was very large and roomy with a small kitchenette which had what we needed. The room was not in the greatest part of town but was handy as it was within walking distance to lots of restaurants, the farmers market and the ocean. Everything was clean and neat although the bathroom sink didn't drain and the shower drained very slow. The room had a portable air conditioning unit and some fans which did a fairly good job and were much appreciated. Jess was friendly and answered all questions promptly.