Everything was as described and perfect for our family group of 4 adults and 2 adults to be, ages 10 & 14. We were welcomed by Dan upon arrival and given an orientation, then left to do our thing unless we requested assistance. The only assistance we needed was in supplying pans to cook a cake in a toaster oven. Our bed was the most comfortable bed I have slept in for years and the sound of the frogs was like birds singing us a lullaby to sleep-very relaxing. Hilo, waterfalls, and the Volcano National Park were accessible by our rental car, as were restaurants and grocery shopping. We loved the pool and hot tub too! We would stay here again if we are lucky enough to retunr!