Marc is very friendly and outgoing. The unit is as depicted -- a clean, spacious room with exactly what is shown in the photos. With a strong wifi signal and the outdoor kitchen and laundry facilities, I had everything I needed. In addition, the in-room field guides for Hawaiian birds, flowers, and reefs were much appreciated. The location is decent in that the beach-walk area of Kona Town is not too far away and the uphill walk back is not too steep. But in general, I did not feel entirely safe (even though Marc said it is the safest neighborhood he has ever lived in). It was also very noisy, both in the neighborhood and at the house. These issues coupled with the fact that it is easy to trip on the small step up from the bedroom into the bathroom has made me decide that -- although I made it work -- this listing was not really a good fit for me.