Cathy goes above and beyond to make your experience a great one. She sends in advance coupons, DETAILED directions, and suggestions. She returns all emails within hours. Her condo is comfortable, you do not feel stressed about ruining anything, it just feels homey. The view is beautiful. We loved the location. Not in a crowded tourist section and easy to go to any place. You will need a rental car. She has several books about Maui, they are a must to go through before completing your plans.