Over all we had a great stay. The view of the ocean was great and we definitely got what we came for. That being said, It would be beneficial to purchase new linen for the beds, the ones on the bed were worn quite a decent amount. The sheet had pilling, which felt like the sheet had sand on it all the time. It's not that expensive to get fresh sheets without pilling or frayed threads. The Fridge should definitely get an upgrade. The ice maker hardly made any ice, and its just an old fridge with a bad door, replace it.
The cleaning fee was $300 which is fine to pay but it's quite unreasonable to ask the guests to complete such a long list of duties to make it easier on the "cleaning fairy", even though the typical house cleaning tasks is what the cleaning person would be doing as part of the services of their job. It's doesnt make sense to charge a $300 cleaning fee and whatever the cleaning person charges they have very little to do after the guests have run the trash down, fill up and run the dishwasher, empty the food from the fridge and cupbaords, put washing in the laundry, and all else that was asked of us to do. I think it quite unfair, it's our vacation and we are made to clean up normal living mess AND pay a cleaning fee. $300 should easily cover a 3 bedroom cleaning service. Don't charge a fee so high if you're expecting guests to do such a long list for check out. If you charge a fee, then no chore list. You can't have it both ways. If the mess was out of the ordinary lived in mess, I understand to charge more for the cleaning fee.
And we thought leaving the parking pass $25 fee out of the welcome book was also shady. Most people would read the book of checking out and not read the email, but since I checked the email in time, I saw the $25 parking pass not returned would result in a $25 fee, but you don't include that in the book, only the email, however the email and book have almost everything the same, EXCEPT that $25 fee. So it seems you're vouching on guests to leave with the parking pass, and already arrive at the airport or next destination, and just rather pay the $25 fee than drive back to drop it off.
I think it comes across as sneaky and disingenuous. It left us with a bad taste in our mouth.