We stayed at Jackie and Matt's for 4 nights, and although we never got to meet them personally, we had absolutely no problems in communications with them. These are the pro and cons that we took away after our stay at their place: Pros - 1. The place was tiny but clean,they have great views of the city and the water. The kitchenette is enough for making breakfast in the morning, if you should want to. We didn't face any trouble in retrieving the key cards from the instructions that Jackie and Matt left for us, and check in was relatively smooth. All our queries were promptly answered and Jackie and Matt were helpful in providing links and Information to us even before we got their place. 2.Good location. The place is within and easy and pleasant walking distance (15-20mins) of Waikiki beach and all the restaurants and eateries of that area. It was also safe and active at all times of the day and night, and we felt perfectly comfortable walking around at night. 3. Accessibility. We had a car for most of the days, but on the day that we didn't, we used the bus service which is about 3 mins from their place, for our visit to Diamond Head. Once again, it was a quick and easy ride. Speaking of cars, they have a parking garage right next door. It is kind of pricey but useful in a pinch if you can't find anything else. Cons : 1. The location of the apartment is within the building which houses the hotel, The Hawaiian Monarch. While part of the building is given out for the hotel, the other parts are owned as condos and also sometimes rented out by the owners as airbnbs. As such the facilities - the pool, laundry etc, are shared with the hotel guests (which isn't a problem).As far as I could check from the website of the hotel however, the prices for the hotel rooms (queen bed) were almost, if not slightly lesser, than that charged by Jackie and Matt. I was a bit taken aback by that because as far as I understand, among other aspects, airbnbs can charge lesser because they don't provide you with the incidental costs that come with a hotel stay (staff, cleaning, etc). But I found that the total cost of the airbnb here was higher than the similarly placed hotel rooms, and that was a surprise to me, for I hadn't seen that before in my years as an airbnb traveler. 2. While the room that we stayed in was quite fine, and we had no issue with that, the building itself is quite old. The elevators took forever to arrive, and if there are more than 4 floor numbers punched into the keypad, then the elevators will give up completely and take you down to the ground floor, whereupon you will have to try your luck again and hope that it works this time. This...