Loren was immediately responsive when we had internet troubles upon check-in.
We enjoyed the unit and the location. The highlight of the complex is the saltwater pool. (There is also a co-ed sauna.) Only caveat is that, if you plan to use the sofa sleeper in the living room, you'll need earplugs for the rooster noises, which are now common all over Maui. The main bedroom was quite quiet and peaceful. The kitchen is well equipped; the washer and dryer were extremely convenient. The breezes thru the unit are strong and cool enough in Nov-Dec that we only needed to use the air conditioner for an hour or so one evening. It was fabulous to sit on the balcony each morning, enjoying our coffee, and be able to see all the way to the top of Haleakala; also to pop down to the beach for sunset views. We enjoyed the nearby restaurants and shops, too. Overall, a great stay.