We weren't able to meet Maria right at check-in but it was easy for us to settled. We did catch up with her later that night and she was very helpful and friendly, making sure we were settled. The studio was clean with a comfortable bed. Wifi, DVD player, beach towels and cooler provided. Can see the ocean from the outside breakfast porch.
Ceiling fan and box fan provided for the humid environment. Beautiful wood floor. Other folks have mentioned dogs but we only heard other neighborhood dogs. There is a rooster on site but he didn't bother us. The hosts have another house on the property that has long term renter and vacation rental, both quiet and no bother. A very quiet neighborhood. Good location for exploring the Hilo area. It was great talking to Maria on check-out.