Justin wasn't very communicative so it was a deductive reasoning test. Fortunately I'd been to O'ahu many times, but a newb may have struggled a bit. $200 to stay there is way to high for the lack of communication and for what it was. The bed was very comfy though and the nature sounds were nice. Michelle, who I did get to meet, as well as the woofers, they were all very nice and clean, respectful, and calm.