Bano communicated well and gave us access weeks before our arrival which made me feel great! Great place and balcony with an ocean view! Overall, great experience but the one thing I was disappointed in was the place said a "gym" was a part of the stay as amenities. When we checked in, the condo place said we were not really part of the facility as we rented through a private party. We paid the parking, which was disclosed, but they gym access was $10 per day per person. I sent message to Bano, and she called our condo manager, but when I spoke to them they were unfriendly and firm that this was NOT a new thing but had been in force for quite some time and that some condo owners try to get around it. I am thinking MOST on vacation do not work out, but my wife and I do so this was disappointing to pay these extra fees with no compensation. It may seem small but you make a decision with the overall picture in mind.