Was looking forward to this resort the most, we were sadly disappointed. ALL the pics show rooms with a balcony & stunning view of the bay & mountains, we were given a lower-level room with a view of a dead tree. We were directed to park behind the lobby & walk past the 5 dumpsters filled with trash from the resort and through the employee break area and to our bldg. As if it could not get any worse, every morning starting at 4am, the wild roosters that lived near our lanai would wake us up and the resort said there was nothing they could do, so our lanai was useless. You also can't watch movies, because the TVs aren't smart TVs.
We decided to stay at this resort over NYE weekend in hopes that they would have something special on tap. The only thing we got was 3 texts a day telling us that fireworks were not allowed. On top of that, the swim up pool bar is shut down and there is no waitress service. All you get is a non-heated pool & hot tub. They don't even have beach chairs to rent!