Scott is great at communicating and gets back to you in a timely manner. This isn't his place, so there aren't any personal touches like you would find in a typical AirBnB. This is a time share type place. That means you get maid service, access to a pool, gym, etc. Scott will set everything up to make it a smooth transition upon check-in. The place was exactly as described. Since this is an ocean view, you do get to see the ocean, off in the distance. Mahalo for the space.