Pics are exactly like the room so don’t be shocked on how it’s outdated. Customer service was very polite, but not helpful. Tv never worked from day 1 but decided to call them about it on day 4 of my vacation and they never got back to me when they said they would. There was also a constant dripping in the bathroom from both the sink and shower but they didn’t seem concerned about it. Location was great. Pool closes at 7:30 which was a bummer bc it was so early compared to the other hotels. Also wish there was a pool bar with food so we could stay longer with our kids.