I'll start by saying overall our stay at Victoria's place was great. The only reason for a negative star was likely subjective and perhaps we misread the ad. We were expecting to walk into a condo, not into a hotel/hotel room. This means smaller sized bed in the same room as the full kitchen, meaning light sleepers like us had to listen to the fridge, housekeeping staff, guest doors shutting, and outside traffic (the room does overlook the gorgeous mountains as shown in ad, but also the front parking lot and main road). But, this is no different than any hotel, and anyone wanting the hotel experience for a much less price will love this place. The space has nice decor and appliances, and was very clean.
The hotel itself is in an amazing location, I can't stress this enough. You are literally a 5 min walk from mall, shops, a lot of restaurants, art galleries, the waterfront, the ferry (highly recommend a day trip to Lanai island), and more. We very much enjoyed the convenience of this.
The hotel itself is very nice, with amazingly friendly and helpful staff. There's a pool, hot tub, and you literally step off the pool deck onto the beach. It's to be noted this beach and surrounding beaches are very shallow (coral stops you from going more than waist deep) with some rocky bottom spots. However, this keeps the water at warmer temps and makes for great snorkeling and calm waters. If you're lucky like us, you'll see a turtle here. Deeper/swimmable beaches are less than a 10 min drive north (lots of parking), or head south to Kehei (45 min drive) where there's several deeper water beaches. We also stayed in Kehei, smaller town, but great beaches.
Adults wanting an extremely convenient location next to every amenity you can possibly need, will love it here.