We absolutely loved staying here in Kauai. It was by far our favorite place we stayed in Hawaii. However, the communication with Molly wasn't great. I contacted her a month before our stay and asked to reduce our stay by one night since we were going to island hop. I never heard back confirming nor denying that request so we had to pay for a day we did not stay there. When she contacted me asking to write her a good review after our stay, I brought up that we asked to shorten our stay and never heard back. She said because it was so close to our arrival time, she could only offer a 50% refund for that day. I do not feel like a month in advance is that close to our arrival date. We accepted the 50% refund for that day, but would not book through Molly again because of this. We would, however, book at this location again through someone else.