Murial was very responsive to all our questions during the reservation process, and proceed loads of information about the unit. The unit was excellent, as one would expect at a five star resort. We got a real kick out of the lanai doors that slide completely open, not the one-fixed, one-movable doors we have been used to. The great room was, well, great for dining, conversation, TV, etc. The master bath was very nice, spacious, with a nice shower. The only drawback was that the unit was noisy during the day, with garbage trucks, constant leaf blowing on the street and sidewalk, and often noisy in the evening with the loud music from across the field at the Disney Resort. We loved the pools and the beach access.