Joan was extremely quick with responses to any questions I had. We found the home to be an excellent value. She very clearly had advertised it as being a bit out of Hilo, which was accurate, but we had a car and could easily get where we wanted to go. There is a lot to see and do in the area!
Joan very kindly gave us a late checkout so we could explore more of the area before we had to leave for a late flight to Kona. Wonderful stay!