Janine is extremely quick to reply. She even provided a personal phone call prior to our arrival. The instructions were all correct. The parking so easy was a huge bonus and saved a ton of money and headache. The location is absolutely PRIME to both the beach and the shopping and restaurants. There all all essential items but not many extras. For someone who plans to be out and about enjoying the island and coming back to sleep this is ideal for you!! Also- nice sight line of city and Mountain View’s!