First, the owner/management was great, with a great location and great price. However, I would not recommend the Ilikai for families with children. The hotel itself is not family friendly, and staff was often dismissive, sometimes even rude, to the kids. The restaurant did not have a kid’s menu and staff seemed stressed, neither pool was welcoming for children with restrictive rules aimed at limiting kids’ use, and all entertainment felt a bit like bingo night at the old folks home. Pool staff kind of barked at the kids. We just felt unwelcome the whole time, whereas staff at other hotels in Waikiki we visited for meals were fun and talkative with the kids. It’s a shame because the owner here was great, and the location was good, and this hotel would work better for couples or older families.