Although I have called Nana instead of the local property manager, she was gracious and very responsive; she returned my calls (played a bit of phone tags) right away.
We congratulate you for owning a great AirBnB property. It made our adventures very memorable. Thank you so much for an accommodation blessed with sea sounds and sunsets. We have visited all of the Hawaiian Islands chain and the Big Island is my favorite. We will be back.
With much appreciation from all of us. God bless.