The day we arrived Loring and Lloyd welcomed us and let us know if we needed anything else (everything you could need or want was already set up in the cottage!) to please let them know. They have a map and fantastic book about the island in the cottage and Loring took the time to answer any questions we had since this was our first time in Hawaii. The cottage is exactly like it is described; clean comfortable and cozy. The walk in shower is amazing. The cottage is located very close to Waimea where you can go grocery shopping, get something to eat, or get some coffee and also close to some beautiful beaches! If you want to stay somewhere that feels like home, you will love staying at Loring and Lloyd's beautiful little cottage.