I could write an essay about our stay, but here is the Clift notes version: beautiful condo and great location, but we had an absolutely terrifying experience here - disgusting and horrible management. Roaches were all over the kitchen the first night. After complaining the first night, the local manager called me the next morning and made me feel like this is normal for the island and that the unit was between insect sprays. I didn’t want to subject my family to toxic fumes so I worked with the local manager on trying organic spray and traps. However, after the third night a huge centipede at least 12 inches long appeared in our master bedroom - that was the last straw for me. That is when it went from bad to worse. The local manager ghosted me and guest services worked at a snails pace to help me figure out my compensation. From the get-go I should’ve called Airbnb directly because once I did they were wonderful and helped me to figure out compensation and an exit plan quickly. Vacasa was horrible and I’ll never stay at one of their rentals again.