We ended up having mixed feelings about this rental. While we had a great vacation in Kona, there are definitely positives and negatives here.
Pros - Great location in a clean and comfortable complex with friendly people and easy parking. The pool area is fun and a great place right in the shore to enjoy sunsets. The barbecues are well maintained and clean. The host provided lots of beach gear, towels, and kitchen supplies, which made it easy to pack up and explore the area every day. Check in was easy and straightforward.
Cons - Upon checkin we noticed a list in the counter of problems with the unit (malfunctioning dishwasher, broken kitchen light fixture, broken air conditioning trim). I think it was from the previous guest. We also noticed the pull chain on the fan light fixture in the bedroom broken (making the light in there useless if you wanted to have the fan on with no light) and a broken remote switch for other lights around the sofa. We also quickly ran out of normal supplies for guests (hand soap, toilet paper - we were given one roll for 3 people for a 7 day stay, and laundry soap). We eventually had to buy our own of all, not the biggest inconvenience, but would be a nice touch to not have to do that given the price paid. On the second day I messaged the host with these issues (maintenance and supplies) and I never received a response or offer to address or rectify. It was disappointing as we were there for 5 more days with no further attention or communication.
Upon check out I messaged the host reiterating all of the issues and making suggestions for the future. I received a terse one line response stating “thanks for the list of issues, glad you enjoyed the location”.
There are plenty of options in Kona and around. Unfortunately, with our experience with a lack of communication from our host about our concerns we wouldn’t recommend it here.