Joe and Cindy were lovely and so easy to communicate with. They always responded to us right away anytime we needed and we really felt taken care of, while still giving us complete privacy. From where we stayed, we were able to go to Hilo, Volcanoes National Park, the black sand beach, all relatively easily with a car. My husband actually left his wedding ring the day we left but we got a notification right away and was able to pick it up! Great stay!