I traveled with my parents and 2 kids and we enjoyed our stay a lot! The location is great - walking distance to the Hilo market, restaurants, grocery and shops. The house was very clean (this is important as my parents are elderly and the kids are small!) and the beds were comfortable. There was also a thoughtful gift basket with yummy treats that we all enjoyed as well as great cookware so we could cook all the lovely fresh veggies we bought from the farmers market. Carol was great about communication as well - we highly recommend this home.