Check-in and check-out were super dupers easy! The location was quiet, peaceful, and easy to get to from the airport. The beach was walking distance away, and the team was available to answer any questions I had during our stay on Maui.
Upon our arrival, the condo's floor was not properly cleaned, so my mother had to sweep the floor again and provide them with feedback. In addition, the condo's wine opener and the wifi-2G were not working correctly. When I called guest services, guest experience specialist - Andrew was quick to respond; Ellie's recommendation of Sugar Beach Shop and Da Kitchen was delicious. Parking at the complex was plenty.
The unit we stayed in had a washer and dryer, which was a nice touch. The only thing missing in the condo unit was a full-length mirror. If you are a light sleeper, I recommend booking an upstairs unit. The condo unit we stayed in was downstairs, which was easier for my old parents to come in and out from, but you can hear the foot traffic from the above unit.