Royal had excellent communication skills, messaging me a few days prior to arrival and wishing us safe travels upon leaving. Due to cancelled plans we arrived earlier than we had said while the cleaner was just finishing up however this was not a problem and the cleaner was lovely and very helpful, showing us around the place and offering great tips for our stay. I personally loved the decor and vintage inspired furniture pieces in the studio as it reminded me of something you'd see in 1950s Elvis Hawaiian film. Great selection of books to read, dvds and beach items for use. Pick up of keys was very easy since they were kept in a safety lock outside the door. Location was close to all the highlights of the area. What a lovely way to end our stay in Hawaii. Thanks Royal!