Helen was wonderful. She was very responsive and helpful. The complex was very nice & quiet and the pool was beautiful. Personally I felt the apartment could use some updating, basic maintenance and a thorough cleaning. The water pressure in the shower is horrible but we were able to use it. It is a very basic but met all our needs... we were only there to sleep as we were out on adventures every day. The beach umbrella and beach chairs were great because there were no places on the beaches to rent them.