Jane was very communicative before, during, and after our stay. She helped us extend our booking by alerting us when the party after us cancelled their reservation.
Arriving:
The directions led us to the right place, even though Honolulu is kind of confusing at first. The lockbox with the key fob to the building and the parking garage door was easy to find but kind of difficult to open. The parking spot is really nice to have, it's on the top floor of the parking garage. The apartment was nice and clean upon arrival. It's a simple space and is a great space for two people.
Staying:
We enjoyed the AC unit, the big wide open windows, the view to the beach, and having a kitchen. The Wi-Fi worked great. Didn't use the TV at all. The kitchen was stocked with most things to cook a meal (a few pots, a couple pans, some cooking spray, a few utensils, some silverware, foil, and trash bags, paper towels), but we wished it had a few more basics like salt & pepper, and maybe a can opener. Appliances are nice and in great condition
Bathroom came with soap and shampoo and toilet paper. The kitchen sink came with dish soap and a sponge.
The closet has a broom, iron & ironing board, hair dryer, and even a couple of beach chairs and beach umbrella.
Laundry is coin laundry on the 3rd and 4th floors.
Leaving:
Checkout was real easy - just wash the dishes, pack up, and drop off the key fob back in the lockbox.
Overall great spot!