Was our family's first time to Maui, and we were overall really glad to have found and booked Sandy's place. In short, we would recommend to others - our full, honest review for those looking for more details:
PLUS
+ Responsiveness. Any time of day/night, Sandy was super responsive to any needs or issues with replies easily within the hour, and usually within 10 minutes.
+ Views. The photos of the view do no do justice what the views are really like from the balcony. Everyday we could see whales from the balcony, and the sunsets are spectacular.
+ Living/Dining Area. Size was great for our family of 4 and we never felt cramped during our stay. We did eat-in half the time, and kitchen was sufficient (we did need to buy a couple cooking wares, but no big deal).
MINUS
- Night Noise. Three separate nights during our stay we had different groups of people being too loud. We were able to address two of the instances ourselves (which was of course was frustrating), but one time we needed Sandy's help, which she and the property were able to address (that was super frustrating). Because the condo is right next to a highly trafficked areas where people do congregate, more conducive to this noise issue I imagine. There is a night noise policy, but seems like many ignore or ignorant.
- Location. The views are incredible no doubt, but from an overall location perspective, expect to drive 10 mins to Lahaina, and 45+ to other notable areas of the island (Wailei, Kihei, etc.) for more shopping, eating, activities, etc. There are some nice little stores/eateries within walking distance, but if you're looking for variety, that won't last too long.
- Small Things. More personal preferences likely: Beds are a bit old and were quite lumpy and soft (we generally like harder beds). There is no printer - we ended up needing to buy one during our stay.
Overall, we are very happy to have stayed, and would recommend others to stay.