Amazing location, new host who certainly has not figured out how to do the game properly. Check in was a nightmare, took more than an hour and a half with two different phone numbers and some sort of third-party system that had no idea even where the building was. Wi-Fi information was incorrect. Door came open twice during the visit for no reason, something wrong with the lock. I also texted the host with some problems, never heard back. I reported to Airbnb but they have ignored. The location was amazing, the unit was clean, the downstairs neighbor was super grouchy and asked us not to flush the toilet. Unfortunately most of these things would be easy to overcome with just better communication but with no reply from the host or no help from Airbnb it certainly put a lot of stress on her visit that should’ve been nothing but delightful.