This little cottage was perfect for us and we loved everything about it. It's in a very nice neighborhood and is very private. We felt very safe. The location is away from the main part of Hilo, but it's only a very short and easy drive away. The kitchen was stocked well enough for us to cook hot breakfast each morning and enjoy on the porch/lanai area. I thought the décor was lovely with pretty rugs and cushions. No air conditioning - no problem. The cottage has a lot of windows which we kept open the entire time to let the breeze in and that was enough to keep it cool. We only used the ceiling fan a couple of times. The communication with Loreen was excellent. She responded immediately and checked several times to make sure we had everything we needed. This place was 100% functional for us as a base for our adventures in and around Hilo. It has a lot of well thought out details. We had no issues at all and would definitely stay here again.