This was the most disappointing Airbnb I’ve ever been to. The location was great and I’d want to stay in Kihei again but not with this property. The floors were dirty and sandy when we arrived and my feet were black from just walking through the apartment. They supply just a broom and broken vacuum to clean the apartment with. But that is just the start.
The apartment had a door that was moldy and would drop wet door shavings whenever the door needed to be opened or closed. The walls and door were stained as if part of a horror movie.
The management property does not respond to messages. I messaged them on a Tuesday at 7am, 8am, 3pm and 6pm and they didn’t respond to me until 9 am on Wednesday.
They also sent a maintenance guy to check out our apartment bedroom DESPITE me explicitly saying that we do not allow it. They gave the guy a code to unlock the door WHILE we were all in the apartment. If we had not been awake at 8 am already, he would have entered our bedroom (which is a huge invasion of me and my girlfriends privacy)!! He scared all of us as we were not expecting anyone to come by AND was able to unlock our locked door.
Sending someone into our locked apartment when I explicitly disallowed this, not communicating with us, having a moldy door and floors that turn our feet black are not worth a $500+ a night stay