We were first time Airbnb customers and were not really sure what to expect, also because we owned a timeshare and usually exchange through it, we didn't think of doing airbnd. In HI, our 2bedroom could only exchange to a 1 bedroom! As a family of 5 (3 kids 10 and younger), it is hard to get a hotel room to fit all of our needs. I was so happy to find Shantel and Gen's place available for our week! I even turned my skeptic husband around after staying at their place. Shantel and Gen were great hosts, from the little finishing touches of coffee and tea, fresh fruits and available beach gears, to the kind gesture of securing us the baby gate and pack and play for our baby! I even reached out to Shantel if I could borrow a baby tub and she responded immediately and found us one! The place was ready for us when we checked in, no hassle ( keyless entry and own garage) plenty of towels and toiletries to use in bathroom, as well as kitchen appliances that were useful to make meals. Everything was well thought of. We were joking we were missing a blender ( mulling over what to do with some fruits they gave us that we didn't eat!) but seriously we were spoiled, lol. I especially loved my morning views when walking with a stroller at 6am in this area, the views were stunning. Their home is close to restaurants and grocery and it was perfect place to stay! We highly recommend! Thank you