Adam was very helpful and prompt in his responses. I was nervous about this booking as I had never booked a time share through AIRBNB but I took a chance. Adam makes the reservation but he doesn't have a particular unit assigned to him so it is more like showing up at a hotel. The first room they put us in was far from ideal but after chatting with reception, seeing what was available we opted to wait longer to check in and get a much better view. The rooms are VERY spacious and while the fact that there is no stove or oven was interesting the rest of the kitchen is very well appointed. A large fridge, a BLENDER (super pumped about that), toaster etc. The staff were very friendly and accommodating. The beach was small and there was only a small area to get into the water where you weren't stepping on rocks but it was definitely doable. When we really wanted a beach experience we drive to Black rock which was only 10 minutes away. The sunsets from this place were AMAZING! The pool was great, my kids LOVED it as did we. The kids activities were fun as well, minigolf, bowling, ping pong. Although they charge for most things the charges were minimal $2 per person. An added bonus was the permanent Food Truck dining lot AND a strip mall with pizza, coffee, ice cream, Slappy Cakes and full grocery store all at the end of the drive. 5 minute walk! Also free laundry on every floor! We had a great time and loved our stay here.