The Noelani staff was great. It felt like we were all friends right off the bat. They also gave us all the ins and outs of where to go, I would definitely recommend listening to Bruce on your first day (even though the seminar seems like an eternity that he talks for, he's got some good info). The waves are loud and for me are great and no other resort that I know of has SO many turtles! You can catch them sleeping on the beach in midday!