The directions were clear and we arrived without incident at this beautiful house on the mountainside about 20 minutes out of Hilo. At about 1700 ft the air is noticeably cooler than Hilo (whew!) although it rains a bit more. The upstairs two bedroom flat is spacious, nicely decorated and very comfortable. As shown in the picture, there's a GREAT covered lanai (with a table and chairs) overlooking the farms and orchards. Thomas was very nice, coming out to meet us as we drove up. He gave us the tour and permission to pick from the fruit trees in his compound if we wanted.
The kitchen has a full size fridge and freezer that kept ice cream solid. The beds were very comfortable and we were very pleased with the whole experience. We wanted a place to hang out with family in Volcano without imposing on their rather cramped space. It was perfect because the kids could watch TV, use the internet and generally squabble while the adults talked and played cards. Even the rain couldn't bother us!