My husband and I have stayed at many vacation rentals, and I want to be as honest as I can about this place. The unit itself is OK. There have been some nice updates to the kitchen, bath and flooring. The furnishings are pretty sparse, and a coffee table, side table, and small dining table would add to the comfort and functionality of a stay here. The bed is a double I think, and pretty soft. My husband and I were not comfortable and didn't sleep well. It's probably better suited for one person. The lanai had enough space for a small table with two chairs and enough room for me to spread out my yoga mat in the mornings. The kitchen utensils should be replaced, and we had to buy a corkscrew. The fridge, oven and microwave were all nice. Communication was good. We had a couple of issues that we had to contact Issa about and he was very responsive. There were some extras in the unit such as sunscreen, two snorkel sets, a pool floatie (although the pool area was closed during our stay), shampoo, coffee pods. There were lots of hangers in the bedroom closet. The unit did not appear to be very clean when we arrived (dirt, hair and spots on floor, bits of food stuck to counter top, pad under dish drying rack had not been laundered, kitchen and bath mats were dirty). We had to kill cockroaches daily during our stay. We couldn't use the TV because we weren't able to figure it out, so some instructions would have been helpful.
If you choose to stay here, be aware that the complex has a neglected and rundown feel to it. The landscaping is nice, the koi ponds and little fountains and waterfalls are great. I loved the huge bamboo off the side of the lanai. But from the front of the lanai you are looking directly across to another building, and into other peoples units. It appears that most are full-time residents and some lanais are full of stuff. It's not the most attractive view, and there is no privacy. There are cats everywhere, and piles of tires and an old TV were in the parking lot. Buildings are not well maintained and there is evidence of water damage and rot everywhere. The nearby bar is very loud some nights due to live music (we were OK with it, but just something to be aware of).
I can't recommend staying here on vacation, but I think this would be a decent budget-priced choice if you just need a place to sleep for a few nights while you're in Hilo. We ended up cutting our stay short and moving over to Sea Mountain near the south point of the island. Nine nights was way too long for my husband and I to comfortably stay in this unit.