When we arrived we found an issue with one of the beds (the bed would collapse in the center). I brought it to her attention and she had her staff fix it immediately. When we got back that evening from site seeing they had a new bed to replace the broken one. Which isn't a easy task on the island as they had to find one that would fit up a spiral stair case. After we got past that little bump in the road everything went great. Nice location as it's within a short walk to the beach. Close to grocery store. With easy drives to most location.