When I made this booking, I notified the owner of the home that I would be arriving late, between 11:30pm and 12am. He said that would not be a problem as they generally stay up late and have a code lock for self-check-in. Upon arriving, at the time I stated, the code provided for the door did not work. After leaving a voicemail for the host and waiting a few minutes, he came to the door.
My room was to be located in the main house at the address provided, however, when I arrived, a couple had erroneously checked in to that room. According to the host, the couple had booked the private bedroom and bathroom in the small guesthouse next door (a different address). The host clearly did not verify who booked which room. I was a single person that made clear I was checking in late and they were a couple that checked in early; I am not sure how those two red flags were not noticed by the host.
The host was very apologetic and offered for me to stay in the neighboring guesthouse that the couple had booked, which I agreed to. However, not only was the guesthouse incredibly hot and stuffy when I arrived, within the first five minutes of being in the space, three cockroaches crawled up the wall. I called the host and he came over and was able to remove one cockroach, but not the others. Given my stressful experience at check-in and the subsequent conditions of the replacement room, I did not feel comfortable staying at the home and opted to leave that night and stay at a hotel.
I hate to leave a bad review, but the mistakes made by the host in this situation were easily avoidable. I hope this is an isolated incident but I think future guests should be aware.