Easy check-in and appreciated updates during booking, payment and pre-trip reminders. Unit is as it appears in the pictures on Airbnb and we especially enjoyed the view from the balcony. Unfortunately, the lawn area that fronts the water was blocked off so we could not use the lounge chairs and outdoor area at all. There is no snorkeling gear in the unit as was cited in the Airbnb write-up. We pointed this out to Lonelle & mentioned that we had relied on the unit description so did not bring our own equipment. Lonelle just said it was a mistake on the website...so we then rented. We know that insects are part of a tropical environment & we are careful not to leave food on counters, etc, so were surprised to find cockroaches in the lovely kitchen the first day we were there. Lonelle came quickly when called to put some repellent in the kitchen drawers. This didn't satisfy the problem completely, but we chose not to pursue further as spraying the unit would probably have been the solution. Unit should be sprayed on a regular schedule to prevent this in the future.