From start to finish the whole process was easy and communication was excellent. The location was amazing being just a short walk from everything. We hired a car for the last week of our trip and managed to get a park in the parking garage every day (we returned to the building before 4pm each day) so didn't have to go searching for parking or worry about parking on the streets. After the first week the owner arranged for a cleaner to come in and replenish the towels and do a quick clean of the floors, which was great.
There were no tea towels for drying dishes and nowhere to dry our swim suits, towels and other small items, so we went to target and bought a free-standing rack to use with the coat hangers provided and placed it on one of the lanai which worked okay. Providing these would be my only suggestion to make things a bit easier for guests.
We thoroughly enjoyed our stay and would definitely stay again if we return to O'ahu. Mahalo :-)