The unit is great, clean, equipped with all necessities and conveniently located. Everything was exactly as expected. Note, you are expected to clean and launder towels and bed linens before leaving, which was not a problem for us.
Unfortunately, we had issues with a rude host who did not send in check in instructions in advance and we had to wait outside unit for an hour because she kept hanging up on us.
Airbnb was involved after owner said “I’m in a doctors appointment” and then changed to “I am with a client” and continued to hang up the phone.
Airbnb asked us to search for hotels as they couldn’t talk to her either. Finally over an hour later she gave us the code to get in to the property.
She latter wrote this “rather than be grateful that, although I was sleeping I regenerated check in instructions for you and got you in the condo”
Traveling with 2 little boy is hard enough, trying to check in on time was paramount, nevertheless having the owner being rude is beyond any wild expectation.
It escalated, and we eventually had to take the matter up to airbnb when she sent us an email outside of official airbnb communications to insult my profession and make assumptions about me based on my profesional field.
A great property, just make sure you communicate within the app and get check in instructions prior to your arrival.