Nina's place was clean and looks exactly like the photos. Checking in and out were very simple. Nina was responsive but didn't provide much in the way of suggestions on near by restaurants or things to do. Kailua is a great little town and we really enjoyed our stay here! A few things to note about the place: Very clean! Comfortable for 2-3 people but 4 might be a bit tight unless they are kids. Super convenient parking. The beach and access to restaurants, shops and downtown Kailua are actually about a 20-25 min walk away. We found it easier to drive and park than to walk. Snorkel equipment, beach chairs, towels and an umbrella were provided but could be updated (not all of them worked). Overall a great place to stay but having a car would make it more enjoyable.