Great communication! She was quick to respond to questions and was there upon arrival to give us all the information we needed. The place was exactly as pictured. Super clean, beautiful view, and nice location to downtown kona but still felt secluded. She provides amentities we didn't expect but totally came in handy. Like snorkel gear, beach towels, boogie boards, etc. Karoline was great to interact with and very sweet. Lastly, she had the sweetest pup. We would recommend her place to anyone!