Jade was conveniently easy to communicate with and swiftly responded to any of my questions. I felt as if everything has been taken into account to make my stay pleasant as possible. And it was. The location is perfect for anyone visiting Hilo as its only minutes away from Farmersmarkets, beaches, nightlife and plenty of good dining. It was a pleasure to be a guest and if when I head back to Hilo, Jades will be my first option if availability permits.