Nathalie and Steve were great. The home is exactly as the listing shows but we ran into trouble as we checked in; The cleaning crew didn't clean. However, even at 9PM at night, Nathalie was able to get Steve and the cleaning crew to resolve the issue. She was on top of it and extremely helpful though it was 3AM where she was located. Other than that, the home is nice though attached; we could hear the residents open and close the garage and speak. Lastly, there are a lot of roaches around the home and we saw one in it, but that seems to just be anywhere on the island.
The house itself was beautifully done, and the equipment provided was a very nice perk and we are very appreciative of the constant communication.