We loved our stay at Kona Resort. It located in a very convenient location near most of the major sites. This is a HUGE two bedroom two bath unit with high ceilings and private patio. We loved having a full kitchen, dining area and washer & dryer. The unit was very clean and spacious. I would definitely stay here the next time I visit the Big Island.
Our host Jim was extremely responsive and helpful. Upon booking the unit, he provided very clear and concise instructions with regards to check-in and the new covid regulations. Due to work, I had to arrive later so needed to change the name on the reservation. Jim was extremely helpful and responsive when I reached out to him. He helped me change the name and followed up with me to make sure everything was ok. I really appreciate Jim's responsiveness and help.