The owner is very responsive and kind. The condo is nicely equipped and clean. Being on the 9th floor is very convenient and has a great ocean view. You can walk down a few flights to the pool deck instead of waiting for the elevator (which is very busy for a building that size). Recommend staying here. Not related to the condo unit itself but to the Waikiki Banyan towers in general, I would watch various YouTube videos about staying in these buildings. FYI, There are emergency evacuation alarms if something happens in one tower or the other. This is a good thing but they are often. During our stay happened 2 times in 11 days. I'm bringing attention to this because if you have mobility issues and staying on a high floor, getting down the stairs during the evacuation (if there is an alarm), may be difficult. Better to stay on a lower floor. Again, this condo was perfect and we very much enjoyed our vacation.