Check in was a nightmare. I was supposed to check in at 3 PM I arrived at 4 PM my room wasn’t ready because there was somebody still in there that I had scheduled and paid for a leak check out and there was some communication issues and no one was notified and I got to sit in another room for five hours waiting for my room to be ready. Just day during the week after check-in was great the place was really nice beautiful view and a good size space and really Great location near Waikiki with the zoo for parking. However when I want to check out I had requested a check out and paid additional money to check out late and I left the morning of my check out to go to the beach and when I arrived back in my room they were suitcases in there and somebody already in my room. I was extremely surprised as well as the guess that was there because I walked in on them my stuff was still in the closet however the hotel had already let someone else check in even though I paid for a late check out. The communication issues with this place It’s on real and absolutely terrible. Terrible excuse experience worst one I’ve had through Airbnb. I would not recommend booking through castle Waikiki there are other condos in the same location with hosts that are much more punctual and responsive so choose another host for this location. They did say they would refund me for one night for my troubles but I still haven’t received it nor have I received the refund for my late check out fee. Extremely unhappy with what happened at this Airbnb