The first unit the hotel gave us when we checked in was not the same as in the photos. It was a ground level unit with lower ceilings and parking lot views. It took a few calls and messages to the host and to the front desk, but we were able to be moved into an upstairs unit, which looked like the photos. The front desk staff was very helpful in making this happen for us. I suggest you talk to them prior to checking in so there are no surprises. This unit does not guarantee the upstairs version shown in the photos; it is based on availability, so you may end up in the downstairs version.