Ever heard of "catfishing"?
Photos are taken from angles that are misleading and the cottage was not clean, photos portrayed it as nicer than it was, and it appeared clean, the listing claims extra cleaning is done. The sheets on the bed smelled as if they had been slept in. All high contact areas were dirty with smudges and hand/finger prints, and general goop.
The coffee maker had moldy grounds left in it when we arrived. The bathroom shower may have been cleaned but there was hair in it, like, body hair on the walls and floor.
The cottage smelled like a latrine when we arrived.
A trip to the market helped for air fresheners, baby wipes to clean up, and we took the bedding from the upper bed (which was barely made) to give us something clean to sleep on.
Check in was fine.
Communication was fine except the place was "communicated" to have been clean, it was not.
We should have found another place but were tired from the drive from the other side of the island left us exhausted. We were unfamiliar with airbnb and didn't know the policies for dealing with this and didn't see other accommodations in the area at a price we were comfortable with.
This added so much stress as to help blow our Valentines weekend and leave us scrambling to restructure/rescue what remained of our vacation.