We had a great experience here. Riann and his family were very welcoming and accommodating. His place was large, clean, and stocked with information brochures if you need them. There was coffee for us in the morning. The washroom was shared but very clean, and there are extra showers outdoor if needed. It might be a bit tough to find the first time around (especially at night), but the neighborhood is quiet and secure. The location makes it accessible to a lot of activities: 20 min from Hilo, 20 min from Volcano, 60 min from Mauna Kea.