I don’t generally like writing poor reviews but I was disappointed in my stay here. The location is amazing (right beside turtle bay resort!!) and Nathan was very good at communicating and responding to messages quickly. The other good things about the place was that there were beach towels, boogie boards, beach mat, and basic necessities made available.
Now, sadly, the things we didn’t like.
1. The furniture is really old and needs to be updated. The place in general needs a face lift.
2. the mattress in second room was really really uncomfortable. My back hurt sleeping on it. Also, the sheets were old and itchy and not comfortable either.
3. Coffee machines need descaling and cleaning. The keurig didn’t even work cause it needed to be descaled. Some of the pans were not clean ans we cleaned them ourselves before using them.
4. We were charged a pretty hefty cleaning fee ($189!) but when we arrived at the condo, there was a note requesting guests to assist with cleaning at departure by taking off all used sheets off the bed, starting the laundry, putting all dirty dishes in dishwasher and starting it, taking out garbage. Why charge a fee if you’re gonna request your guests to clean?
I did address this with the host at the beginning of my stay and he was kind in responding to let me know we didn’t have to do any of it but to just leave the place tidy which is what we did.
5. No smart TV or cable available. He had blu-ray DVDs!! Uh- it’s 2021. No one uses blu-ray anymore.