Our group of 3 enjoyed our stay at this property. William (or someone from his team) was quick to answer questions, provided ALL of the details about the unit and resort, and communicated efficiently. Check in was similar to a hotel. The ladies at the front desk were helpful and friendly, and gave us lots of info about the local area. The unit itself was clean, well stocked and comfortable. The property is clean and quiet. It's about a half hour from Kona airport, but close to several resorts and restaurants. I would definitely recommend this property to others and would be glad to stay again!