Upon lockbox checkin we entered the house and noticed right away the floors had not been swept nor mopped. I had on white socks and within 20 minutes they were black  Since we were staying a fair amount of time we decided to give the floors a good cleaning. We even went out and bought a mop as well. We understand it is a rural area and dirt gets tracked in. We also noticed that the microwave had residual food in it and had not been cleaned inside, the frig had old dried-on liquid and bits, and the toaster oven was completely full of crumbs. We cleaned all of that up (meaning took out all of the frig shelves and wiped them down, same for the microwave and toaster oven). We then left to go grocery shop (evening) and came back and noticed there were cockroaches (we understand it is Hawaii and they are here) but the amount was significant!! We contacted the host late in the evening and by the next morning he arrived with cockroach bait. He explained since they had gotten lots of rain they were probably looking for dry ground to find refuge. We really wanted to give him the benefit of the doubt and the traps worked but we continued killing roaches throughout our stay. They had plenty of linens and bedding but we washed all of it prior to going to bed just because of what we had found earlier. We were so surprised on past high ratings to find the house in this condition, however, covid has taken a toll on many people but the house needs a deep cleaning! And the bug situation must be addressed!!!!
On the plus side- there was a golf cart he let us use to ride around the neighborhood with and we did use the hot tub which looked very clean. There was a barbecue outside and the host did bring an extra can of gas for the barbecue as well. The wifi was lightning fast with Netflix, Hulu, Amazon Prime, Disney Plus, etc. The location can’t be beat to tour around the area. The kitchen had plenty of dishes, pans and amenities, however, we felt a need to wash EVERYTHING prior to using and because we saw bugs daily- prior to each DAILY use. We even took to keeping our cutlery in a sealed Ziploc bag.
We do a lot of research on Airbnb and our seasoned travels--prior to booking to make sure that the units are rated well and cleanliness is a big issue for us. Unfortunately, until he gets the bug situation under control it would be hard to ever return or recommend. It really is too bad-it is a nice setup otherwise.