I loved that the room is on the 34th floor. Good view of the city from the balcony. The room was clean and had all we needed. She left water and soda in the refrigerator and local candy on the bed. The hotel has great restaurants and was near a mall. Leanne kept in contact to make sure every thing went well. We really appreciated that she let us get into the room a little early since we had come straight from the airport and had all of our luggage. I will definitely contact her again when I come back to Honolulu.