This was an amazing place to stay, with easy access to restaurants, beaches, and a beginner friendly surf break. I do believe the name “tranquility” would be inaccurate. We were frequently woken up by slamming doors or talking neighbors. And the “Zen Garden” has a pool, bbq, and gazebo. Nothing wrong with it, it was filled with polite people visiting Hawaii and having fun. The complex is a great place to stay with mostly tourist and transplants. But if you’re looking for tranquility you’re better off staying in sleepy towns like Haiku or Paia. You also HAD to check-in in person. We personally found self check-in places more convenient.