Seth was very quick to respond to all our questions/concerns leading up to our stay. He accommodated an early check-in which was so nice because we arrived several hours prior to check-in. He had a plumbing issue occur the evening before our arrival, but was courteous and reached out to us offering another room a couple doors down —- life happens! He said the only difference was this one had a mini fridge, while the one we would actually be going into had a washer and dryer instead. We were a little bummed because we had just bought a ton of beverages. However we were soooo pleased!!!! Our view was STUNNING!!!!! The set up was even better, and we actually used the washer and dryer, and the resort itself was spectacular. The bed was very comfortable and they did such a lovely job with all the interior design. The pool was lovely and the pool bar makes some great mai Tais. The room is about a 5 min walk to the beach. We would definitely go back!!!!!