Absolutely could not ask for a more kind or communicative host. We had some travel/logistics issues en route to Kauai and Joel was extremely flexible and even went above and beyond by offering to do a run to the grocery store to help our family out. The unit itself (on 2nd floor) was in great condition, and we particularly enjoyed the big master bedroom and outdoor patio space. We also appreciated the boogie boards and other items available in the garage downstairs. We definitely made use of the pool with our 3 kiddos … it was a bit crowded one evening (and not very large compared to some other places we stayed on Kauai) but the other days we were often the only family using the pool which was great. We wouldn’t hesitate to book another family vacation with Joel!