Bryan was very responsive. I think the check in time should be earlier than 4 pm, like 2 pm. The checkout time of 1000 am also is very early. The amenities were good. Didn't know the AC units were just plug in. They were not as effective as a split system or central AC. Otherwise, fully stocked kitchen was nice, comfortable beds, good wifi. The pool being close was nice as well. Mahalo Nui loa, very nice condo.