I was most welcomed by Victoria's upbeat emails and her concierge Matt! In fact her whole team was helpful; I always knew I had someone to get answers or help from if needed!! The condo was wonder fully located, near many beaches (one merely across the street) and close to any convenience needed; perfect location for anything! The pool (a bit chilly for me) and jacuzzi were great too. I thoroughly enjoyed exploring the entire island from Victoria's Kihei Bay Villa.