This review is for Bali Hai Villas in Princeville. Great little resort on Kauai’s north shore, about 1hr from Lihue airport (in traffic), 15 minutes away from Hanalei, and 10 minutes away from a grocery store. Bali Hai staff are super responsive and available 24/7 in the main office or via text message. They will refill your towels, sheets, and kitchen/bathroom supplies if you simply text them. (Keep in mind, this isn’t like a traditional hotel so housekeepers don’t regularly clean your unit, unless you’re staying longer than a week.)
Food trucks are on-site every day which is super convenient as stores/restaurants in Hanalei can close as early as 4pm. The resort grounds are quiet and peaceful, with the exception of the ubiquitous wild chickens that *will* wake you up at 6am every day. Embrace it! Spend some time at the pool, you might meet some interesting fellow vacation-goers.
Marcus was able to secure a free upgrade to an upper floor 2bd unit (I had originally booked a 1bd) — definitely recommend upper floor over ground floor, if you can request it. Nice selection of kitchen appliances and silverware/dishes.
Minor concern is the floor/carpets could have been cleaner — felt a weird residue sticking to feet when going barefoot in the unit. Also, one of the bathrooms had a pest problem with beetles(?) coming through a gap in the baseboard and flies/termites(?) somehow getting through the window screen. I saw pest control people going into the unit directly below mine, so seems like Bali Hai was already working on it. I guess they don’t call Kauai the “garden isle” for nothing!
All in all, very highly recommended. Appreciate the easy booking/registration experience via Marcus and Airbnb.