Robert was very responsive to any questions we had. Loved all of the extra utensils and anything you wanted to use to cook, loved all the books they provided (even had the guide to Kauai book :)) and the pools and hot tub were super clean. Check-in and out were super easy, place was easy to find. Loved the cable for those nights it rained a lot. Loved the beach that was accessible (bout 10 minute walk) but very nice sand and not too far from a hot surfing spot. Lots of stuff to do in the small town and there’s a Safeway right down the street.