We received e-mails/texts from Angela and Cyrille on a regular basis but without being bombarded. They welcomed us to Hawaii and we always felt that if any issues had arisen they would be there for us. The apartment was beautiful and exactly how it looks in their photographs. It was exceptionally clean and tasteful, well equipped and a pleasure to stay there. The views from the balcony have the "wow" factor and this hits you the minute you walk through the door. Very nice for sipping something cool whilst watching the sun go down. Also being on the 23rd floor is a bonus. The complex has all the facilities you will need with pool, laundry(fee applies), restaurants and public transport on the doorstep. It is situated at the bottom end of Waikiki beach which is in walking distance as are the main shopping streets/mall ( 15 mins either way) We personally thought it was perfectly situated. There is also a car valet service if required(fee applies). All in all a great place to stay and we would not hesitate in recommending it. We had a fabulous time in lovely Oahu. Mahalo Angela and Cyrille