Pros:
The listing is professionally managed and communication with Hazel was extremely easy and clear. We were able to even check in early and the check-in process was easy and we had no issues.
The listing is located in an ideal area (super walkable to central Waikiki, two 7 Elevens right downstairs) and it comes with a lovely parking spot that was safe and easily accessible. The unit also overlooks the parking spot so you can keep an eye on your car if you want. We did rent a car and public parking in Waikiki is near impossible, so the free parking spot came in really handy.
Cons:
The unit itself could best be described as average. Layout is accurately represented but the unit is much older and darker than the pictures depicted.
The stay would've been more comfortable if there were more pillows and linens provided. We ended up buying our own extra pillows and blankets at Walmart to make our stay a little more comfortable.
The "water view" touted was just a small view of the canal - not the ocean - and even that was a stretch.
We felt very safe at the unit however there are quite a few homeless people outside the apartment building all night and you can hear them yelling/singing from the exterior-facing bedroom. You can also clearly hear people coming home from the interior-facing bedroom as well.
The unit was clean outside these tiny little ants that ran across the kitchen island area. We understand it is Hawaii, but we didn't see these little ants anywhere else in the unit so that was odd.