This is a timeshare resort by Shell Vacations. They must have a lot of the owners renting their points out through AirBnb, the front desk was pretty used to it. As far as the unit goes, it was okay. We also stayed at Kona Hawaiian Resort before this resort and it was furnished better in my opinion. The unit is much bigger though at this resort. Major negative that we had during the stay is how bad the hot water is. You can’t even fill the tub with the same temperature. The temperature goes cold about half way. This was one of the major disappointment. Nothing much you can do as this is more on the resort. They need to upgrade the hot water tank or do something about it. I assume all units are in the similar setup. Communication with Bianka was smooth and no issues. Mahalo for the stay.