Michael met us and helped us get our car parked and then helped get the luggage up to the unit which we really appreciated. The unit was large and extra clean with great amenities, even gear for going to the beach and snorkeling, boogie boarding, etc. After a day Michael checked in with us to make sure we had gotten settled okay. This unit is high up and has incredible views. Waikiki is a noisy place but we slept peacefully.