Communication with Sandy was great throughout the entire process. Check in was very easy (Sandy even allowed us to check in a little bit early). The unit was clean and ready for us and even had the a/c running which made the unit very comfortable. The unit appeared to be stocked as promised. The unit had a dedicated parking space which was great.
Our biggest disappointment with the unit was the palm tree outside that you see in the listing. It is huge!!! My uneducated guess is it blocks about 75% of the total view and easily 90% of the Island to the North (Molokai I think). Yes sitting outside on the lanai was great but the tree....I just can't get past the tree.
Overall dealing with Sandy was great and the unit was nice and as promised. But, because of the tree, I wouldn't be able to recommend this unit to my friends and family.