We saw this place on Airbnb and we booked it for 3 nights based on the positive reviews from other people.
After reaching there, we got to know that this whole place was timeshare apartment homes managed by VRI under Kuleana Resort Vacation Rentals.
The location of the place was good but our experience has been one of the worst so far consedering the premium amount (equivalent to big hotel chains on the beach) we paid for it. The apartment itself is old and not very upto date compared to other apartments at that location which looked very clean and updated from the look we could get from outside.
On first day we noticed few ants here and there and ignored them thinking that the property is right on the beach so few ants might have come. Next morning I woke up with ant bite marks at multiple places on my body. On investigating we found ants everywhere on the property - Bedroom, bathroom, dining place, everywhere there were ants.
On the day 1-bathtub was fine, on day 2-bathtub started to clog a bit, but by day 3-bathtub was fully clogged and water was standing still for hours. And because of Memorial Day weekend, there was no one on the property and mgmt offices were closed for anyone to help us out. At last we were so disgusted by it, we didn’t take a shower, and left the property.
Overall, compared to the pictures on Airbnb we didn’t find the place higenic at all.
After all this, the owner Thom, completely rubbed off his hands and said that I didn’t report the issue very first day or moment. So now he doesn’t want to do anything about it. Basically according to the owner, looks like I am at fault since I was patient the first day and ignored small stuff and reported later on!
We surely can never go back to the place again in future and Won’t recommend it to anyone AT ALL. There are mant more rental vacation homes and probably they have better customer service/owners. Save yourself spending so much money and getting a bad experience.