As a family have stayed at several airbnb's and have never given a bad review but this was justified. We actually were staying at another airbnb close to this one when we decided to extend our trip for a few more days and decided to stay here in Princeville. Our experience in the previous house and other bnb's have been very positive and always were able to talk to someone with any questions or concerns. We walked into this two bedroom condo that was infested with mosquitos/bed bugs, caught several lizards roaming around, noticed rat droppings in the bedroom, propane tank for the bbq was empty with no bbq utencils provided, the shower curtain rod fell on my kids head twice, and the bathrooms and furniture are so old, medicine cabinet is disgusting, popcorn ceiling, the sofa bed is terrible that when you lie on it you will sink to the bars, all five of us had countless bites and sleepless nights. You can only communicate through an app and you will usually get a response next day