All in all, the place was fine. The location was ideal because we wanted to stay on the north shore and avoid Honolulu/Wikiki areas entirely. The unit has plenty of space, the beds are comfortable and the pool area was nice. Jason was always very quick to respond to our questions and issues. However, I feel like there was some misinformation in the listing details and details that could be clarified to avoid misunderstandings. For instance, it says that there are laundry facilities and yes, there is a washer and dryer. But, it says they are for maid service use only because they will damage your clothes. The unit was EXTREMELY hot-there is little ventilation even with the fans. You have the option of spending another $10-15 per day for a portable AC (we chose not to do this because we were going to be gone most of the day) but the neighbors told us they have AC included in their units and the daily rate is cheaper. Jason did tell me after we left that he is in the process of installing AC but I have to wonder if this is something he tells everyone to appease them (I read some reviews while I there and they had the same issues we did so it appears as if he's fully aware of these things but doesn't need to correct them). The lighting is less than desirable and many of the lamps or fixtures were not working. There were several items that were broken upon our arrival. Jason said he would run over and fix or replace there but they were still broken when we left. The beach umbrella and chairs that were there for us to use were broken which was disappointing because it was a factor in our decision to book this unit. There are 3 bathrooms but the upstairs one is comical trying to use! Between the slant of the roof making the the mirror have to hang so low that you have to be very short to use, the extreme heat that makes it difficult to get dressed in and the small shower that leaves no room for you to escape when the water sprays you in the face, we got a good laugh out of the situation. We were told that soap is present for us but seriously, we found one box of tiny, trial size soap for all four of us to use for a week that was new in one shower and then there were several used bars of soap under the bathroom sinks that other guests have presumably left for others. Same with the towels-we had 4 women for a week and 4 towels and only 2 beach towels. Maybe there were more, hiding somewhere, but simply outlining better instructions for where to find things, how to check in (we were told we had to get a parking pass, but then also told we already had the FOB) would go a long...