Ssen and Norio are friendly and helpful- never had the opportunity to actually meet them but they were very accommodating over the phone and always quick to respond to our questions. Their home is beautiful and immaculate!!! Like staying in a hotel only better. I was so pleased with how clean and tidy the room was. Walkin, glass shower, mini fridge and small stove top, blow dryer, shampoo/conditioner/ body wash (the good stuff), beach gear... everything you could ask for. The view from the balcony is gorgeous and vibrant and the walk to the ocean takes about 7 or 8 minutes. If you are like me and very uptight about cleanliness then this is the place to stay!!!! A modern, remodeled condo with plenty accommodations.