Chrysta was very friendly and responsive. It was a bit of a trek to get our luggage in and out as unit is on 5th floor and it’s a fairly large building. There was a layer of dust/grime on top of the fridge that I cleaned off when we arrived and (animal?) hair in the clothing baskets, and in the bathtub/on the bathroom floor. The fridge door was on the wrong side, making accessing food awkward but the bedrooms were comfortable, the mattresses were great, and they had AC in both bedrooms, which was very helpful and a few fans (so nice). There was a lot of beach gear available for our use, which was much appreciated. Postcards in a book on their table listed great ideas of local things to do. Miso Phat Sushi is located on the property and was very yummy.