Dan was responsive in communication. The condo has a great layout and location. Unfortunately, the bed was so saggy and uncomfortable, it caused back pain. And no pull out couch I’ve ever stayed on has been comfortable. We had to sleep on the couch cushions on the floor because the bed was not an option. I hope the mattress gets replaced for future guests. The horribly uncomfortable mattress is the only reason for one star lower, as it affected our whole trip and experience staying here. Also, the fees were quite high and especially the cleaning fee since we basically had to do many cleaning items ourselves before we left.