AVOID AT ALL COSTS. We opened the door and were hit with a very strong chemical odor. The odor was so strong it made your eyes waters. I immediately called the number provided in my check in packet and was sent to voicemail. I emailed the host on the Airbnb App and did receive a call back and explained the situation to the service manager, he said he could bring an ozone machine over. I explained that ozone machines are not healthy for people with asthma and lung sensitivity like me. He asked me to call back in the morning if the smell was still there. We spent 1 night, left very early in the morning, returned around 1 pm. The smell was a bit better but still very strong, we were starting to feel it in our throats. I emailed again asking for them to switch our unit, instead they sent over a maintenance man, that put a odor absorber. The guy was there for less than two minutes, when my wife starting asking him questions we said "I dont have time for this, I have a list of things I have to do" and literally closed the door in our face. I emailed the host again and asked for a refund. The host didnt respond for over 3 hours and said she had to charge me for the two nights, keep in mind we were only in the unit for 1. We were forced to check in to a hotel. I called Airbnb and put in a complaint and they were able to help me.
We believe the smell was bug bomb or pesticides of some sort. The place had roach and mice traps and bait everywhere, with dead bugs grouped in places. Additionally, the ad is false, this unit is not remodeled, only the kitchen is. The bathroom is from the 80's and is tiny, the shower is so narrow that it is difficult to bend over without hitting yourself. At one point Terminix, unlocked the door in came into the unit without knocking, I guess they keep a key at the desk. I have never had an experience like this on airbnb and hope to never have one again. Avoid this place and this host.