This is an impersonal international company that will not offer support if something goes wrong! The lock on our door malfunctioned after one use and all of our belongings were locked inside. My friend and I ended up locked out of room all night and had to beg Airbnb to help us and get us a hotel to stay in. No communication since from Starts International. Despite days of calls with Airbnb and attempts to contact this rental company, I never heard back. The night we were locked out it was 12 hours before we were finally able to get their local housekeeper to come reset the lock and let us in. The room itself is sparse but clean. The location is good, but there are no personal touches or comfort. I wouldn’t risk staying with this company, from what I heard from the security guard in the building, they’re infamous for poor service. Stay elsewhere!