HORRIBLE customer service. They violated airbnb policies and requested a lot of inappropriate personal information before I was allowed to check in. I felt like they were holding the reservation hostage as I had already paid. There was no lid for the trash so flies swarmed. The drain in the tub was all stopped up so we had to clean a lot of hair. The screen door would not stay on the tracks. Although it was in a nice location, we would NEVER rent from this company again.