Scott was great with communication, which made the check-in process a breeze. I also appreciated that valet was included so I was able to just pull up and not have to deal with parking. The WiFi was not very strong in the room I was assigned (often struggling to connect), but the room was soooo spacious and very clean - loved the giant bathroom and double sinks! I thought the pool area was amazing - plenty of chairs and different areas to relax + we were able to see the whales from here (so cool!). This is a timeshare resort so you may get requests regarding that, but I just ignored all calls/messages about "free gifts" and did not attend any of the presentations.