We loved staying here! Jessica was so friendly, helpful, accomodating and approachable and just nice to chat with! They will give you as much privacy as you need! The space is just as described and it's in a perfect spot to do day trips out to the national park, and really anywhere on the Hilo side of the island (well anywhere if you're willing to drive enough!) It's definitely secluded so don't expect any nightlife aside from the sound of the rain and coqui frogs (which if you aren't into, they offered us earplugs). Their dogs Tia and Mr. H were very cute and friendly as well! The communication was excellent and very prompt and they gave us a list of recommendations of places to eat and places to get supplies. We even left a belt and they offered to mail it back to us! We would love to stay here again!