Cimi was amazing to work with, she responded to my request for very last minute accommodations, outside of regular working hours. We initially checked into a unit with a different property manager at a different location and had major problems with the unit. We left that place and Cimi was able to get us into her place early. She worked with housekeeping for us to get our groceries in the fridge prior to the unit being available. She went above and beyond, was super nice, and basically saved our vacation. Highly recommend!