Upon arriving at the home, we were pleased to see that the host was considerate enough to have the AC on as Hilo can get quite warm and muggy. Needless to say, it was wonderful entering the home and even more delightful to see how spacious the home was. Everything felt and looked new; the beds were very comfortable, and the bedding, bathroom, and living areas were absolutely clean and spotless. Checking in and out was hassle-free. The host is very quick to respond and communication was great. The host is on-site in a Ohana suite should you have any problems or need assistance. We would highly recommend this home due to its cleanliness and ease of check-in/out, and would definitely stay at this home again.