I’m not sure our experience was entirely “the norm” as there are a number of positive reviews of the Pono Kai. Unfortunately, our stay did not meet our expectations. The condition of the suite was uncomfortable. The air conditioning was not adequate and the entire suite smelled terribly musty and stale. As this was our honeymoon, we cancelled our stay so that we could find something more suitable. I’m not sure I would recommend this to anyone looking for a romantic experience.