We had a fantastic time! The check-in process at first seemed daunting because there are many steps, but have no fear - Gerri provided every detail in crystal clear instructions. From there, it was easy to get to the parking spot and our room via elevator. Note: during our stay one of the elevators was out of commission (for a day) so all the guests were using one elevator and took forever to come. Make sure to plan for extra time when you're going out and about in case something like this happens.
Once inside, you will see that it is exactly as described and all very clean! I've stayed in other places in Hawaii and had roach/bug issues, but there were none at all here. I came with three other adults (four adults total) and we were very glad to all have enough sleeping space (QUEEN bed + two single beds! I personally think double/full beds are too small for two adults). There were four dining chairs (one is in front of the hallway mirror), plenty of bath towels AND beach towels. We had a hard time figuring out how to get the shower water to come out from the top spout, so if anyone else is struggling - you just have to pull on the bottom spout!
The one issue had was the street noise - it's still quite a mystery to me because apparently we were the first guests that complained about it, and also this unit has specially heavy sliding lanai doors so that noise would be minimal. We checked if anything was wrong with the doors but couldn't figure it out, so I am not sure if we were just unlucky or maybe we have supernatural hearing. All this to say, other guests may not have this problem, but just in case, it may be a good idea to bring ear plugs. After using those we slept just fine! Also Gerri was so prompt in responding to my questions about it so I truly appreciated her concern and care.
Other things - the parking spot SAVED us. Parking anywhere else in Waikiki is a nightmare, so this was definitely a must-have for us. You are free to go in and out as you please, and it was not a super tight spot, just the structure had low ceiling in some areas (max 6'2'' I think..) And this goes without mention but this is possibly the best location to stay for how central it is to everything in Waikiki. Great food, shopping, beach within walking distance.
Overall I would definitely recommend to anyone looking for a place to stay. Parking lot, location, queen bed, cleanliness, great host - this one's got it all! Thank you Gerri and hope to come back again!