We have the worst experience ever... we arrived early in Maui and Vacasa didn’t allowed us to do a courtesy early checkin according to them due to having their units going through a rigorous cleaning process we couldn’t stay in the night the place was filthy and unsanitary, and my wife children and I were force to start looking for a place to stay for the rest of our 7 day trip in the middle of the night which made me extremely upset since options were limited close to imposible to book at that time.
Issues with the unit:
1-Dirty and smelly linens.
2-Dirty bathrooms. (With water stains in mirrors, showers and hair on all surfaces.
3-Dirty floors and carpets. (Found used toilet paper next to bed upstairs).
4-Dirty kitchen. (All appliances and cooking ware had food marks and were stained).
And many other issues no ac and broken ceiling fans... save your time and money and book somewhere else to avoid our nightmare experience.
We ended up sleeping that first night at our relatives and friends hotel rooms.