Communication with Josh was easy. The place is clean, spacious and has all the amenities. It is located about 2.5 miles from the Kona pier, so we recommend you have your own car. There are people living upstairs so if the sounds of a young child making their way across the floor bothers you then you may want to consider elsewhere. We were not bothered by it at all. The upstairs neighbour was very respectful of noise. We would stay again.