I had such high expectations when coming here because of all the positive reviews. We unfortunately didn’t have the same excellent experience. I rated this as “bad” because the experience really wasn’t terrible but it also was not good. We left Priscilla’s place yesterday saying goodbye and thanking her for everything and her response to us was: “I won’t leave you folks a review if you don’t leave me one”. So either she avoids honest critical reviews by threatening to leave bad reviews for her unhappy customers or our experience was just one bad one out of many good ones. I’ll start with the pros: great location within 10 min of Kaanapali and Kapalua/Napili. 15 min from Lahaina lots of restaurants and shops around. Comfortable bed and clean room. Cooler bag to borrow, beach and bath towels to use, beach chair for use (only one). Croissants and fruit for breakfast helped us save some money instead of going out everyday. Property was nice very relaxed feeling. Microwave and mini fridge. Cons: Bathroom could have been cleaner but it was not filthy (there was grime on shower wall, clogged drain so you stand in a bath full of water when showering, dust on cabinet edges). Wifi did not work when Priscilla was also using it to watch tv shows. It would say connection error or it would just freeze. Since there is no A/C you need to leave the window open at night or it gets very hot and stuffy but the small parking lot and street is directly behind the open window. When someone comes to park or walk and talk in the parking lot it wakes you up. The big Maui bus also drives by the street late at night and early morning and it’s very loud with the window that need to be open. Overall the place itself was good and has just what you need for a stay in Maui for a shorter period of time. It went from okay to bad because of the way Priscilla treated us (which I was surprised by because she got such lovely reviews from other people). When we arrived Priscilla went over very little with us during our check in. There was no printed out rule list or explanation of where anything was and the info was not on the listing. When we ate our breakfast we walked around to the patio and had to hope we were sitting at the right one because we weren’t showed which one and its a bit awkward to keep bugging a stranger in their home. Wifi info that was on the listing wasn’t working so i had to text again to ask which one it was. On the fourth day of our stay we woke up very early (because of the noise from the bus running outside) so we didn’t want to wake Priscilla and decided to go out for breakfast instead. After 4 days of staying there the garbage in the common shared space (by the coffee machine in the entrance way) was very full and had not been emptied so I put one takeout container directly beside the garbage can because there was no more room inside the garbage. We didn’t want to wake her at 630am to ask about the garbage and we assumed that since it was a shared space that she would empty the garbage. We mostly just assumed she would empty it because during check in she never told us that we should empty it, nor that there were garbage bags for us to use, and where the garbage bins were loctaed. While we were at breakfast we got a very long message from her saying that she was mad because the coffee bar trash was overflowing and that we didn’t put it in a garbage bag which was provided in a drawer in the bathroom. She said that she was shocked that a young couple like us would expect her to clean up our garbage. I responded saying that we meant no disrespect and that we just had no idea that there were garbage bags in the bathroom cupboards (her personal cupboards that I didn’t want to go looking through) because she had never shown them to us. We truthfully just thought she emptied the garbage because she never told us that we need to nor where the bags or bins were. If she had shown us and told us then we would absolutely gladly have thrown it away. In her messages later to us she even says she empties the shared spaces garbage (bathroom and coffee bar hallway) but it had not been emptied for 4 days and we didn’t know what to do with it and didn’t want to ask her at 630am by waking her up. So this was really just a misunderstanding and poor communication. But we took the way she spoke to us in her messages to heart because she spoke to us (a couple in our early 30’s on a babymoon) as if we were disrespectful children. She could have just said “when the garbage gets full, the bags and bins are located here” and we would of course empty the garbage ourselves. We are very clean and respectful people but instead .. she chose to speak to us in this way: ”I’m 73 and I just had shots in my back and it makes me really sad to think a young couple like you expect me to pick your garbage off the floor. You had no problem asking me for zip lock bags for yourself but you couldn’t use the garbage bags to put your trash in that are out for you in the bathroom? Are you trying to say it’s my fault for not telling you? so I’m now going to talk to you like a grandmother! In life you shouldn’t have to be told rules for common sense and courtesy! You didn’t put your food on the...