Check in was great. great location, good value for money. the apartment is very organized and well equipped. Except for three small things, the apartment is very clean. the beds were very comfortable. only downside is that there are cockroaches running around. Wherever I saw the cockroaches, I cleaned and disinfected the apartment again, washed the dishes and cooking utensils before each use. Because of that, we could not use the available beach accessories. we bought our own boogie boards, pool noodle and sand toys for the kids. As a reminder for the whole family, especially my daughter, we made a video chasing away the cockroaches and eliminating one. We washed the prepared towels again even though no detergent was available. There was a gallon of hand soap where I thought it was the laundry detergent.
the check out could have been nice if we hadn't talked to the cleaning lady. That was a mistake on our part. Late check out fee and at the same time a double cleaning fee was requested. We paid for late check-out, but not double cleaning fee because we left the apartment very clean.
In summary, our stay would have been fine if it weren't for the cockroach case and the misunderstanding about check out. We looked for other accommodations during our stay in Pohailani, unfortunately they were no longer available or not affordable for us.