Debbi and Brenda were super responsive and helpful! They even let us know of some construction that would be happening on the day of check out, so no points deducted there. The place was spacious and we had everything we needed. We even had an issue with the AC, but we called and they were able to help us check to see if we needed to reset the AC. Then the place got cool. The place is right next to a white sands beach where you can catch some waves, and there are dolphins. It is also close to the other attractions that the island has to offer. If I ever had to stay on the big island again, I would definitely stay here again!