All future renters, please read carefully. This location is a must stay if you plan on visiting Waikiki. Nigel's place exceeded all my expectations, from the awesome location, to the comfortable accommodations. I was blown away by all the details and unexpected extras that came with this unit But what put this place over the top was Nigel, our flight landed ahead of schedule and we were able to check in early, and when my niece accidental lost the key, Nigel provided a replacement quickly. That type of customer service is what makes this location 5/5! We had an amazing experience, and we look forward to coming back. Thanks Nigel!