I want to start off saying this place is cute and near a great area of Northshore. There are things that Anderson thought of adding to make it easier on us, such as coffee filters, dish soap, full kitchen supplies, a fridge with ice machine, coffee maker, outdoor shower.. We asked a week prior to extending our stay a day and it was confirmed. Mahalo for allowing that!
However, there were too many issues to give a better review. First, we arrived early and was hoping to drop our stuff off. We stayed for a week and had plans to grocery shop and drop it off. At 9am Anderson said we could arrive early after the maid left, which was soon. I kept checking in and didn’t hear back from him. We ended up checking in at 3:30pm. It mentioned in their description they would allow early luggage drop off. Then, not to Anderson’s fault, the email with directions was sent to my husband and not myself when I was the one who booked the Airbnb. Since I tagged my husband’s account it think that’s how that happened. It made things really confusing when we got there.
Second, there was a cockroach and ants. I can understand there being bugs since the room is not a hotel and in the lush/rural area of Northshore. We spent a lot of time killing ants in the bathroom and kitchen area. We did what we could to prevent a bigger infestation. They should consider spraying the area.
Lastly, the room is connected and below the main house.. we heard EVERYTHING. There was a big family staying there. There was stomping and running from 5:30am to the next day at 2am each day. We called Anderson a couple times. The first time he answered and said he would talk to the people. Nothing changed. So we called again and a child picked up, told us to wait and hung up on us. In the Airbnb description they mention quiet hours 10pm-8am. That was not observed by us.
My husband and I both agree the bugs and noise level were huge factors that resulted in this review. We were hoping for a quant Northshore studio that allowed us to experience Hawaii with locals and not noisy tourism. We are disappointed. It was very difficult to relax with loud noise all night and starting early at 5:30am each day. Hopefully Anderson will see this review as constructive and make changes to improve guest experience. We appreciate allowing us to stay! Mahalo!