This place was amazing! We did not have much need to communicate with Sandi while we were there, but she was very responsive to questions before the trip and checked in with us during the trip. There were so many useful little amenities - shower supplies, dish soap/drying rack, beach towels, beach chairs, dishes, cooler bag, snorkel gear, coffee pot/filters/coffee, and more! The only cooking method was a hot plate (which worked very well), toaster, and the grill by the pool, but it was plenty for us. The full sized fridge with freezer was very nice to be able to cook for ourselves. The air conditioning unit worked very well, but we didn’t even need it much and mostly just used the overhead fans. The complex was pretty quiet the whole time. It is right next to the parking lot, so when out on the lanai your view is mostly just the parking lot, but it still felt pretty private. We never had any issues with parking no matter the time of day. We are already planning our next trip back!