Vicky made us feel welcomed, the place itself , the perfect 3b/3b was very well described. Nice view. Thee were a few things that were not working right, the dishwasher never walked and kept giving errors, the sync was leaking, but we called and they came to fix it. the cable box was not working right but we didn't care because we didn't go to hang out in the apartment but rather at the beach. Both Mike and Vicky tried to accommodate us as best as they could. The location of the apartment is by the normal pool, not the "quiet" pool. I'm glad we didn't spend much time in the rooms, because the kids at the pool were very loud. Not to mention the bar, which at certain days had somebody come and sing, the music was nice but it was extremely loud. Odd for a place that has so many rules and regulations. We got a violation notice for placing the apartments flotation devices in the balcony( there was no room in the small walking closet for our suitcases with the devices in it. We deflated the devices and put them back in the closet, this time collapsed. They have everything you might need for pool/ beach fun in that closet: snorkels, fins, goggles, noodles, beach chairs, beach bag, beach towels etc. that was nice.the apartment has this open feel to it, and a huge center island, this was our main hang out spot in the evenings. The bedroom doors are extremely thick which was great because they muffled out a lot of the noise from the pool.
We lost one of the keys, the registration desk charged us 10.47 usd for it. Highly unusual, as most hotels don't care for lost keys, but the charge wasn't that high so it wasn't a big deal. Nothing Vicky and Mike could do about, as this is all part of the buildings' rules.
The place has two parking spots assigned to it, which was nice also because the spaces are narrow, and that gave us room to get in and out ( with a baby you need extra room to move ). The building is very secured, we loved that. You need keys to get in the elevator, to your floor and to the pool. They have a nice sauna and gym. The people at the quiet pool were quite annoyed by others coming but the building has a regulations guy standing there to make sure the quiet pool remains quiet. The staff at the building is nice and very accommodating. I went for business and needed a printer or business center to do some faxing and printing, they don't have a business center, but printed a couple things for me.
Overall a very nice place to stay, I would stay at a different unit higher up or perhaps facing he quiet pool next time.