We had a fantastic time at Honua Kai! Our suite was terrific. Very clean upon arrival. All amenities were as described. We used the washer/dryer several times during our stay and it was so nice to have detergent there on hand. The towel system at the resort is so convenient and we used it a ton. Check-in was very easy and the few times I needed to communicate with the rental agency were all responded to very quickly and kindly. If you stay at this resort, it is definitely worth it to get a ground floor unit. I was also pleasantly surprised how well the A/C unit worked. Having the beach chairs in the closet was so nice and we used them a lot. The only thing that would have been nice would be to provide some boogie-boards in the condo, but we were able to rent some. Overall I would absolutely stay here again!