Amazing location and it is about 15-20 mins from the airport. I will recommend this condo to anyone who wants to visit the Big Island. I had a rental to drive around and was able to see some beautiful beaches but even if I had only stayed in the neigborhood and walked everywhere, I would still have plenty to do and see. Everything you need is within walking distance... I did not need to communicate with Joy much but when I did, she was always responsive...