We had a very positive experience in our communications with Carolyn. The condo was very clean and contained all the necessities, as well as nice extras such as snorkeling gear and beach towels. I used the coffee maker every day and the washer/dryer before packing to go home--very convenient. The only reason I didn't give 5/5 stars is that the view wasn't great, the bedroom got lots of light/noise throughout the night, we had trouble connecting to the wi-fi, even using the correct password.