Helena is sweet and overly communicative and flexible which I liked. Compared to past Airbnb experiences it seemed fine. But beware. It may be a facade. She will claim you left her place in disarray and try to charge you for it. We were gone from 10-7 everyday and asleep by 8. We have a toddler. She’s a hot mess. We did our best. And I’m not happy with the accusations of messiness. We have a house cleaner for a reason.
We emptied all the garbages, cleaned all surfaces and vacuumed the entire unit. The pics she has sent are erroneous and confusing. Why rent at all if you aren’t prepared to clean in between guests. Also what’s the point of a cleaning fee?
Yes sand in the shower was possibly left behind. The shower head makes it hard to reach the corners. We did our best. But news flash - you live at the beach.
Other BIG complaint is the beds are horribly uncomfortable. It was like a rocking bed in master I could feel every move my husband made. Don’t get me started on that pull out.
PROS is just the overall grounds. Walking to a beach and trails galore. Also a bar/restaurant was helpful. Very overpriced but convenient.
Other cons are upstairs neighbors stomping around. Which didn’t bother us bc again we have a toddler.
If pools were working that would be great too. We would stay in this area of Oahu in a heartbeat. But not at this unit unfortunately because of this interaction and beds being awful.