Steve greeted us and was super friendly throughout our stay! The place was also spacious and fully stocked with everything you'd need (beach towels, sunscreen, toiletries, kitchen tools). It's conveniently located a few mins drive from the Hilo downtown and walking distance from a black sand beach. Lovely stay with no problems!
You can hear birds and insects throughout the day and night, but we had no trouble sleeping (and my friend is a light sleeper). Steve and Maria also provided earplugs we didn't have to use.