One of the bathrooms was out of service when we checked in and had a note saying it would be fixed the next day. A handyman was sent only when requested the next day and they could not fix the issue. We requested another unit and after moving was told we would be compensated for the first night and our inconvenience. Upon checkout I inquired regarding the compensation and was told that it would be taken care of. It has been 5 days since we checked out and I have had to call every day to inquire.
The refund was finally made on 11/10 (5 days after checkout) for an amount of $210.77. The total for the 6 nights was $2842.96. The proper amount of compensation would have been at least 1/6th of the total as we were not provided the promised accommodation for one night.
Rest of the stay at the new unit was pretty good.