Ida and Arnold were really wonderful. Renting a car from them was easy and they were on-time with their pick-up and drop-off at the airport. They definitely made it feel like we were staying with good friends and were available for any questions we had. Really loved the atmosphere there and felt like we were staying at a home away from home in our own little apartment. The availability of borrowing the bikes and kayaks was really convenient. We never got to use the kayaks as we had already kayaked down the Wailua before a few years back, but it was nice to know that they had them available for use.