I received an urgent notification from Vacasa after 5pm on the date of check-in that the place I’ve booked won’t be available due to maintenance issue. We were on our way to get there so we were very upset and stressed about the news, but the agent helped us to book another place nearby and it turned out it was a great place. Probably better than the place I’ve booked. I was happy with Vacasa and will recommend it to other travelers.