Check-in instructions were very clear and easy but we had to ask at the resort desk where the Maui building was (the building sign was hidden in plants around the building - not the host's fault!). Otherwise, the unit was excellent - very clean, exactly as described and pictured, and in a great central location on the island. It was perfect for our visit to Kauai. We did have an issue getting into the unit at one point, but this was resolved quickly when we called (battery died on the keypad unit). We very much enjoyed our stay and would consider staying again!