DO NOT STAY HERE! IT IS AN ABSOLUTE HEALTH HAZARD. I had to leave before I could even stay half an hour. We walked into an apartment with disgustingly stained carpet, both in the living room and the bedroom. The rug used in the kitchen was also disgustingly dirty. The bathroom had mildew and the stench of what was permeating from the bathroom was undbearable. It seemed like if we stayed there any longer, we would have gotten sick from it. The pillows had stains on it like they were never washed and the comforter smelled like another person's scent still. I took photos of all of what I experienced, except for the smell, which I wish I could've documented, but couldn't. I automatically felt uneasy about how much more negligent they would be in keeping this place up to the cleaning standards during a pandemic! We tried contacting Lin, who then washed her hands clean of the situation by saying her cleaner came and that she was sorry but didn't have time to check on the house before our stay because she was busy. She then said she could have the sheets changed but what about that carpet and the mildew AND that smell? The photos did NOT show those stains on the carpet and if I saw that, I definitely would have gone right passed it. The photos are not what it seems. The neighborhood is unsafe with many homeless people around. We tried asking her about a refund and she said she has nothing to do with that and that I would need to contact airbnb. Fine, because I had evidence to prove the place was a health hazard, I thought Airbnb would see that it has checked off more than enough boxes that qualify my case for a refund, per their refund policy. I've been getting the runaround from them for the past 4 days now and I haven't heard word from them in the past 2 days. I have been a proud airbnb user for years and have been sorely disappointed with how this has been handled by them. If you're reading this, this health hazard of a listing is still available and it only goes to show how much this host and airbnb care about safety for their guests. It's sad that a multi billion dollar company tries to cheat their loyal users out of a mere few hundred dollars.