Peter was extremely responsiveand great on communication. The person who helps him clean, Linda, also drops off beach towels so if you need that, make sure to ask Peter and he'll contact her! Just note, she's only around in the mornings if you want them day of. The place was clean when we arrived and AC was a blessing. The location of this place is PRIME especially for its value. Literally 3min walk from the beach and on the way there, there's surfing rental services for cheap, Maguro bros for poke, musubi cafe which I thrived off of everyday, and two ABC convenience stores which open until midnight, among other restaurants and that's just the turn around the corner to the beach. It's really in the heart of downtown Waikiki and all your other shopping centers and food are well within walking distance. Would def recommend this place.