Sue is the sweetest woman ever!! I wasnt sure what to expect; it was very 'hostel' style. More of a crash pad to just sleep and shower. But the room was clean and basic. Sue changed the sheets every couple of days. The location was great for walking right down into town (Ali'i drive.) The place itself was average - it was Sue who made it awesome. I was super busy so I didnt get as much time with her as I wanted, but she was always so personable, kind, talkative and informational. The first day she sat me down with a map of the island and we went all over it going over different things to do and spots to see. She has such a gentle spirit, loving, kind and goes above and beyond to make sure you have everything you need! She's the best!