Overall, the view of the ocean is hard to beat and is what I would recommend coming for. Truly an incredible place to watch the sunset from! It is closely located to the main parts of Kona, so that is very convenient. Despite some of the downsides, I would consider staying again, even if for a short stay because of how incredible the view was from the balcony.
On the negative side, the decor is quite a bit out of date. If it doesn't matter to you, then that's fine! But the pictures of the place make it all look brand-spanking new, whereas there is a real dullness to the couch cushions for example that make it look a bit worn down.
The communication left a bit to be desired. I felt this initially when I messaged the host but felt like I was getting a copy and pasted response until I repeated the question. And when I messaged inquiring about a tea kettle while staying there, I never got a response. I'm assuming perhaps because they're a bigger company with a lot on their plate?
I didn't have a chance to use the pool and hot tub but it's conveniently located outside and looked like a good time!