Although the cabanas are very clean and cute, and we were warm and dry in our hammocks, the nets and rain curtains do not attach super firmly to the bottom of the floor, so mosquitos and some rain does get in. Matt was super helpful before the trip coordinating a change in our arrival day. The person who checked us in, Roy, was confused about our check in date and did not believe me I was there on the correct day even though I had my confirmation in my hand, and told me I was wrong multiple times. He was also a little flippant with us and very talkative, so just be aware you may have to cut the conversation off to get backstory our vacation.