My wife and I booked this space as one of our stops on our trip to Hawaii, for our wedding anniversary. They informed us that they double booked the room we already paid for. We were told that they had a comparable room that they could put us in instead. Hesitantly, we agreed. When we arrived we were brought up to the room we’d be staying in, it was NOT comparable. The room we received was the size of a small home office and did not offer any of the amenities of the room we booked. The door to the room was a sliding door with no handle and didn’t lock. The room had a safe that “hasn’t worked in 15 years”, so there was no way for us to secure our belongings. We booked a second story large room with a balcony and we were moved downstairs to an office with two small windows. Not the view but instead view of the courtyard of people.