This was a bit of a disappointment. There was some cleaning issues, the breaker blew and was too hot to even touch for over an hour which is concerning, the air conditioning wasn’t working, none of the TVs worked initially, there was different furniture in the unit than advertised (which was one of the reasons why we picked this unit was for the recliner as one guest has very bad knees and needs the support) and there was basically no beach which is common for this time of year at this resort which we didn’t know. We contacted Michael immediately and his response was uninterested and told us to keep our mind on our vacation with no offer to help with any of the issues. So we called maintenance to help with the breaker and the ac and they told us because it’s a privately owned unit the owner has to arrange all the fixes and they wouldn’t help. With much convincing they finally agreed to take a look at the Ac only (which they fixed). The cleaners came back, and the TVs were fixed but by then we were so unimpressed with how Michael handled everything the damage was done and left us feeling disappointed.
The condo was fully stocked in the kitchen and with beach chairs, boogie boards, umbrellas. The resort has great pools and the grounds are in good condition and we had a great view of the ocean from the condo and saw endless whales which was amazing but we really missed having a good beach access.
Going forward I will always try to book with owners on Airbnb instead of booking agents.