Lia was an awesome host! Very professional and down to earth. She gave us all the information we needed for our stay. There was even a binder at the dinner table complete with any info we would need to know about our stay, our building, local hot spots to check out, etc. Very thorough and a very nice touch. Everything we could possibly ever need was provided—-towels, kitchenware, toiletries, fridge, microwave, netflix lol, you name it. Any time we had a question, she responded super fast and it always felt like she was within reach whenever we needed. I would highly recommend anyone to stay at Paula and Jim’s location. They go above and beyond and will surpass all expectations. I would definitely be staying here again when I come back to Waikiki! Thanks guys!