Michelle is a class act! Everything about the place was fantastic and thoughtfully done, and Michelle's responses, when we communicated with her, were lightning fast. We felt it was an incredible value. The only negative, which is something that is just a quirky reality about Kaua'i and nothing to do with the condo, is the loud roosters early in the morning. Just bring earplugs. One thing that surpassed expectations was how the condo's location is situated with really close access to the main road, so you can get into Hanalei really fast, or to Foodland (which has great poke selection plus all amenities). The condo is not large, but we found it really comfortable with everything we needed, plus with a real spirit of aloha.