Atsuko was a great communicator and made the process super easy. Having parking is a huge bonus. Atsuko instructions were very clear. The apartment was very clean and all the linens and towels appeared to be brand new. We were a little disappointed in the room configuration - the sliding doors that close off the bedroom, whilst in theory are fine, they become redundant because the wall air con is situated on the floor in the lounge room window, so we had to keep the doors open to cool the bedroom. Little things that would improve the stay would include having more crockery - e.g only three bowls, only one teaspoon and no oven tray to use in the oven. The built in microwave is broken, which meant that the additional microwave took up all the bench space making meal preparation really difficult and there was no oven exhaust fan. Most inconvenient was the broken couch, the couch base has collapsed so when you sit on it the couch cushions sink into the base, so we generally had to sit on the bed instead. Overall the apartment did what it needed to do though, so we were happy enough.