Very friendly staff, prompt response. I encourage anybody booking this condo to go directly to Resortica’s website and book directly, as Airbnb had canceled our initial reservation a few nights before we traveled, with no explanation as to why, and they offered this condo which was DOUBLE the price of our first oceanfront booking. We found the same listing for $1500 less on the Resortica site. Shame on Airbnb for taking advantage of a situation that THEY CREATED!