Mike was very responsive and accommodating when there was a hiccup with our check-in and the condo not being ready. Kitchen was well equipped for cooking dinner. Things I wish I had known/researched about the property: grills are not conveniently located on the beach or individual patios, they are hidden behind the tennis courts and not pleasant to spend time by. The property is on the ocean (icky partial view from the condo) but doesn't have a beach.