Due to my wife’s allergies and with the persuasion of a very nice front desk clerk to her coworkers, they moved us into the Royal Lahaina instead of the Ocean in. Check in was about a 30-45 minute wait though.
Room was clean but very outdated. Seemed like they still had the original carpet.
There was also a note informing the guest that there would be a “non chemical repellant spray and to please place all food/drinks in the tiny refrigerator”. With my wife’s allergies, we didn’t feel comfortable with that and asked the front desk to postpone that until our checkout the following day. They did so.
You also receive towel cards to “check out” 1 towel per person. Can return them for new ones whenever you would like.
Please note that there is a $43 resort fee per night you stay regardless if you get room service or not. This needs to be brought to the attention of the guest. No where is that posted on the listing. It is also an additional $30 a day for parking.