Floyd was very communicative and the unit was as described. The bed was pretty comfortable and the complementary soaps and shower products had listed ingredients which is something I really appreciated as someone with many allergies. The hostel was a good home base for my activities on the island and the keyless entry was really convenient; it was nice not to have to worry about keeping track of extra keys. Keep in mind it is a hostel and the walls are thin, but the neighboring guests while I was there were fairly quiet and I had no trouble sleeping. Having a private place to sleep and shower for that price was quite a find.