Unfortunately, we think the affects from being locked down from COVID has driven Parrish’s quality of service downhill. The response to our issues from the day we arrived to when we left two weeks later was terrible. We called to inform Parrish multiple times that the house needed upkeep which included fixing the toilet roll handle that was falling off the wall, the kitchen sink handle that did not turn the water on and off, the BBQ thermometer that did not work, the refrigerator temperature gauge that was broken and unable to be adjusted which froze our produce and food and thus, needed to be thrown away prematurely, and the dryer vent which was broken and ripped multiple pieces of clothing because they got caught on it. We also had to buy our own laundry detergent because no one responded to our request that we needed some. We called again after the clothes were ripped in the dryer to tell them how upset we were and they responded, “Aloha, we are very sorry for the inconvenience this has caused you, I will forward all this information to my manager and get this resolved.” After 6 days, we heard from no one from Parrish or a manager so we informed them again that we had had no action on any of the problems we had experienced, and this notification was also ignored again. We left the house without any of our issues addressed and were so disappointed and angry that we had spent so much money for this house. This house is not worth the almost $13,000 we spent renting for 2 weeks and we cannot recommend staying here or with Parrish now for that matter. It is so disappointing as we have stayed with Parrish at a different house for 5 years in a row prior to COVID and were extremely happy. Also, this house is very loud many mornings when trying to sleep in the master bedroom as it is located on the street side and you can hear all the cars, buses, garbage/workers trucks, blowers, and people walking to the beach talking.