I have photos of the unclean areas. It was upsetting. Floors, windows, blinds and curtains were filthy. Tubs/sinks were dirty. I paid a cleaning fee myself expecting that the apartment would be clean for my party. Had to wash sheets and quilts before using. Dirt buildup on baseboards proves very little is being done there. Too little living room and dining furniture (no table just a small bar and 4 stools) and dishes for 4 of the 10 people they stated it would accommodate. Two burners on stove did not work and were labeled as such. ANTS were a HUGE problem even after someone other than Samson (a lovely older couple) came to spot spray to get rid of the ants. We lost a lot of breakfast food and snacks due to the ants. The window air conditioner units were old, rickety and loud! Parking space is a nightmare! For just a little effort, this all could easily be corrected. Best part, the washer and dryer.