The room was super clean. They provide everything you need for a comfortable stay. We did as was suggested and asked for a 3rd floor room. The view was gorgeous. You do need to be able to get up the stairs as there are not elevators. I did opt to pay for air conditioning (it’s extra). Definitely needed as when we arrived, it was quite steamy before we turned on the ac. There is a shopping center and grocery store right across the street to pick up any food or drinks you may need. They also have a yummy bakery. The front desk is very responsive and checking in and out was super easy. If you have a car, there is no fee for parking. You just ask for a permit. Nice area down Alii drive to go for a morning walk or run. Lots of surfers and people out in general. Passed two beaches within a mile of the resort. The pool area was nice and the resort is located next to Kona Country Club golf course if golfing is a must.