We did not receive the room/bed allocations we requested. I knew that the specific room wouldn't be assigned until we arrived but I didn't know that we might not have the right number of beds. They weren't able to move us but the reservation company made an accommodation in pricing which was appreciated. Other than that, the room and property were very nice. The standard wifi is abysmal. In fact, even with a front desk wifi connection, I wasn't sure if we'd actually be able to check in because our safe travels QR code was not adequate. We had to log in to show the approval and the connection was so bad, our phones wouldn't work. We had phones, screenshots and printouts of our negative tests and it took more than 30 mins to check in due to this one issue. The amenities and staff were very nice and the grounds beautifully landscaped, well maintained and located close to Princeville Center and Hanalei.