Nancy was very quick to respond when I made the booking and while contacting her in Kauai. The resort was amazing and the pools were never packed. We enjoyed the bar at the pool especially during happy hour. The condo/room had a view of the ocean and was steps from the ocean as mentioned. The resort advises not to swim in it, but there are many public beaches close by. It was nice to have the beach chairs and boogie board as an option to use for free. The location of the resort was minutes from the airport, but was secluded and very much a resort. Everything described on the listing was accurate. Overall, it was a great place for the price. I will definitely stay here again.