Elisa was a lovely host, even leaving some fresh fruit for us! No problems getting into the place. The apartment was very clean & spacious, and a great launchpad for the Hilo area, as well as Volcanoes National Park. It also came with a parking space, which was very convenient. Loved having the sun stream in from the balconies in the morning. The pool looked nice although we didn't get to use it. Thanks, Elisa!