We stayed at Jay’s at the end of our Big Island travels and we were looking forward to enjoying this tranquil spot away from the hustle and bustle while swimming in the on site pool with our kiddo. We were extremely disappointed upon arrival to find the pool completely drained with parts missing and out of place. This meant we had to drive everyday at least 40 min one way to find activities to occupy our kiddo (they aren’t old enough to do the hike down to the nearby beach). We personally would have been better off staying closer to Kona since the pool was unavailable. If we had been told about the pool before arrival we could have changed our plans. Jay did give us a partial refund, which we appreciated. The house itself felt very comfortable tucked into the jungle. We also enjoyed the baked treat from Jay, but we got it as we were checking out and were never asked about flavor/dietary preferences. This place is great if you are looking for a quiet spot!