Upsides：
Big house , 3 bed rooms, big kitchen
Fully equipped, washing machine, air conditions, kettle , steam pot…… there even has a massage chair, although it does not work so well.
Good location. Center of Hilo, easily access to point of interests in east part of big island.
Quick response when got problem.
Fast wifi
Downsides
Close to the street, a little bit noisy in day time.
We are happy to stay in Kai’s house and we recommend it to family or group who travel to big island.