Although we never met bill and Tracey everything went extremely well. We arrived in Kihei at 11:30 and Bill and Tracy talked to their house cleaning staff if it was okay that we dropped our luggage off early and just hung out by the pool until the condo is clean and ready to check in at 3. The condo was absolutely spotless and was gorgeous! Kihei bay surf is in a great location. Across the street from the condo was a beach and to the left was the beach and to the right was the beach. They even had a welcoming gift with wine Macademia nuts and a pineapple. This condo is an absolute gem for anybody wanting a great accommodation while staying in Maui. We will definitely be staying here again when we visit next time.