The three stars is for the host—Harmoni is indeed a superhost (as soon as we ran into issues, she responded quickly and consistently) and the location is amazing. The place itself was more run down than we could see in the photos—the large and heavy glass sliding door to the balcony was broken and we could barely fit through to get outside and then couldn't close it back (although the view is a great city view), dents and stains on walls, no outlet in the bathroom for dryer, and the smoke alarm didn't work. Harmoni was willing to have someone come and fix the issue but in the end, the overall feeling of the building and room was too run down for us.