My boyfriend arrived from San Diego, which Christy knew about. She also knew he would be staying there with me as we both self quarantine. Authorities at the airport asked him where he was staying and he said "an airbnb," in which that is when they told us that it was illegal for hosts to rent to anyone that has to quarantine. We were not aware of that, as we are not airbnb hosts.
I immediately called Christy to tell her this information and that I needed to cancel the reservation.
Something went wrong with our call so I hung up and texted her, "So how do we go about this from here since we are not staying there?" She said "Good question. I've already been fined 5k dollars from another out of state guest staying." So SHE KNEW about all this beforehand as she had already been fined. I tried to be nice and asked if there is some way I could get my money back. Her response was "Sorry I had several others who had wanted to rent this next week." UNBELIEVABLE!! I texted back saying "so you're telling me I can't get my money back?" and she did not reply, which was not surprising to me.
LUCKILY I canceled the reservation just in time to get SOME of my money back!
I looked at previous reviews. She has rented to at least 3 out of state guests since the mandatory 14 day quarantine started in Hawai'i in March. She also rented to at least 3 interisland guest, which is also illegal because there's also a mandatory 14 day quarantine for people traveling interisland.
All in all, I am honestly pissed that she refused to give me a refund, as she knew all this information. I would never stay with her nor would I ever recommend her to anyone. What she's doing is ILLEGAL.