Plan ahead… don’t be surprised if you arrive and don’t have the correct code to get in the unit, the wrong person and/or phone # to get assistance, the blame game once you do make contact and having to clean a filthy refrigerator. We also were approved for late checkout (3pm vs 11am), then were rushed out by housekeeping who showed up at at 11am.
The unit itself is nice enough - just wish the owner would work with a better leasing/rental company. Too much time and energy spent on this during our vacation.
Each floor has laundry, but they’re coin operated… bring quarters!
We enjoyed our 2 weeks on the Big Island. Will definitely be back, just not in a property by KonaNow.