The views are spectacular. The room was clean and nice, as described. The parking situation was difficult, but doable. A car wasn't really necessary, the location is perfect, and the area is very walkable. You're able to get Door Dash delivered as well, which was so nice to have a little dinner on the balcony. I didn't hear from anyone at the location or from Royal Hawaiian, but we didn't really need anyone, so that didn't seem to matter. Definitely enjoyed our stay.