Robin was a nice host and gave us a lot of useful tips on what to see on the Big Island, she also picked fresh fruit from her garden for us and made us coffee many times. We were, however, disappointed with the room. The house is old and not well maintained, the avocado room we stayed at was not clean, neither were the kitchen and living room. There was a weird smell in the room and we found that the rug was the source, we removed the rug, but could not get rid of the smell completely. The bathroom was not clean, I had to clean the toilet before using it and when showering you had to wait for ages for hot water. But, we decided to suck it up and stay there for a week as she has strict cancellation policy which means that you do not get your money back! In my opinion, Airbnb should consider introducing deposits and omit payment in advance for the whole stay as you can do absolutely nothing if the host has strict cancellation policy and the room is nothing like in the description and reviews.
I am sorry I have to write such a review but I feel obligated to fellow ‘Airbnbers’ as many of us when booking accommodation on Airbnb rely on reviews from other people that stayed there.
In my opinion, this room is definitely not worth paying 122 dollars a night + CLEANING FEE. We could have probably found a nice hotel room in Hilo for that price.