Mary Ann kept in touch with us leading to our arrival. The listing was in a nice location and we were within a short distance to the main business district in Kona. The accommodations had all that we needed for our stay. The facility pool and BBS area were very close and were well maintained for our use. We never had any communications with Mary Ann during our stay although she provided us with contact information should we need any assistance. There was a number of nice tourist and coffee table books for us to help with exploring the big island. the neighbourhood was quiet, even though they were doing some painting and maintenance around the unit. We would recommend this listing to other travellers.