What started out as a great find on Airbnb changed tremendously when we got to Kona. Just shortly before my family boarded the plane on Thursday to head to Kona we found out the washer/shower in the second bathroom would not be in use until it could be fixed on Sunday. This meant we had to be out of our Airbnb for most of the day on Sunday in order to get these things fixed, which he had previously told me it would be done before our trip. Upon arrival to the condo we walked in and had no power. We had no power all night and most of the morning until my dad had to go find a switch downstairs. Mike was apologetic about the power and had given us numbers for a maintenance man. The maintenance man did not return our call till the morning and he told us he no longer worked there but was able to walk us through what to do down in the breaker room. On top of not having power the condo was not very clean. I’m not sure where our cleaning fee goes to after seeing what he calls a clean Airbnb. The TV’s in both the master bedroom and living room do not work and it is very very noisy starting at 3am. The pullout couches have no padding and are very old and musty. We chose to cancel this Airbnb and Mike still charged us for half a night even though we were out a bathroom, had no power, the place was not clean, and multiple things did not work. We had to come back and stay one night at the end of our vacation due to everywhere else being booked. Upon arrival the second time the power did work and the bathroom was put back together but the shower was an absolute mess on the floor and there were smelly dirty towels left laying around the bathroom. The bathroom sink does leak as well into a bucket that is filled with black moldy water under the sink that also smells quite bad. We were given instructions to wash all towels and after putting them in the dryer it started smoking and the fire alarm was going off. Although our stay had multiple problems the location and view of the ocean were amazing plus the security of the place was great as well. I’m sure these problems will be fixed in the near future for any future customers.