Elaine was so great throughout this whole process - communication throughout was fast and informative. We even had to change our booking (twice!) when our airline made changes to our flight times. Elaine was so understanding and issued a refund straight away for the night we no longer needed.
The place itself is in a great location if you want to be close to the action of Waikiki. A short walk to the beach & the main shopping areas. There are also views from the balcony of the sea & the mountains.
Check in was very straightforward with a 24hr reception. This also helped making ourselves and belongings feel safe and secure throughout.
Parking located in the building comes at a cost but is super convenient if you’re hiring a car like we did.
10/10 would recommend if you would like to stay in the Waikiki area.