When we first walked into the unit I was disappointed. It was very small, smaller than any place I have stayed at. By the time we left, we had enjoyed our stay and the first impression really was unearned.
The good:
Checkin- James has pictures of what you see as you come from street to room. pretty cool.
Location- Close to everything and still just far enough away to not have to deal with noise most of the night..
Clean- Very Very clean, I read many reviews when planning that mentions dirty places they stayed.. Again, very clean.
Comfort- while I don't see how 4 people could stay here for extended time, (the reason got 2 beds) it was actually perfect for the 2 of us. The beds were extremely comfortable.
A/C- Was GREAT! We had to open window some nights so we didn't freeze.
Which brings me to the view. I tried to cancel my reservation a week before our trip because I realized we didn't have a lanai, but when we got there and seen the wall of windows opens up, all was good. Spectacular views day or night.
Laundry- Machines have an app you get to pay for use and it gives you a timer to know when it's done. Which is good when you 27 floors up.
Parking-your own spot included.. yea that's a good thing.
The Bad-
THE ELEVATOR, you may think, how bad can it be. BAD. If getting into and out of the apt was less than 15 mins, we thought we were winning!
the second elevator worked for about 2 hours of day 3 and thats it. As we talked about our stay , this could really be a deal breaker for us as it was that frustrating . Mind you the elevator is not air conditioned, and nobody wants to "take the next one" for fear of never leaving, so it's a lot of HOT stops.
I would absolutely recommend this place to anyone going to Oahu. We had a great vacation and James helped make that possible.