Marlene’s place is cozy and inviting! All directions were precise and entry was very easy. It felt comforting with there being a gate for access to the home and a special code needed to get into the house. We were all relieved when we saw that we each had fans in our rooms that did an amazing job keeping us cool throughout the night. We had a couple of hiccups but when i texted Marlene she was very quick to respond with solutions to everything i asked about. She even made sure we were okay when our flights possibly got canceled and continued to check up on us until we left. She is truly an amazing person. I would definitely stay here whenever I plan to come back to the big island!