The communication prior to arriving was solid and timely. At our time of arrival which was a little early we were not able to get into the home although we did have the lock combination. Their dog, Grizzly was sitting on the couch and appeared very unfriendly. We are dog lovers so I was not apprehensive to stay in a place with a dog. After a second attempt, we emailed our host who said someone was coming over. Shortly after, the man did appear and after a few minutes removed the dog so we could enter. All went fine after that and I know our host was upset that we had this issue. She was very generous in wanting to waive our lodging fee. We did not accept this and just let her know that having the dog off premises or someone around when guests arrive would be a good solution.