This particular property had a dirty bathroom when we entered the place. The bathroom was small and dark and It wasn't cleaned properly. There was hair from the previous resident which wasn't cleaned and it grossed us out. The TV also did not have any cable, and for some reason the AC was not strong enough.
In fairness to the owners, they were very responsive to all the queries. They offered to send cleaners again to get it cleaned and they even booked a maintenance person to look at the TV.
Since it was late and we were tired, we decided to book a hotel and moved out of the place and cancelled the reservation. The owners promised to refund the money if another person booked the place, but unfortunately no one booked the place and we lost our money. We did not get even the cleaning money back as the place was not clean. Airbnb cannot help us without pictures, and since we were tired and left in a hurry to a hotel, we forgot to take pictures.
Our experience was bad, but others claim to have better experience in the reviews, so maybe we were just unlucky. The owners for sure are very responsive.