Kiani was super-responsive to every question. Awesome view! Very quiet private residence. Uncrowded premises. Best floor....Only the Penthouse above. Master Bedroom is large with lots of closet and built-in storage. Kitchen is nice. Washer and Dryer was great. TVs in all rooms. Enjoyed my coffee every morning on the balcony while chillin' to the soothing sounds of the ocean! The location is perfect to hit the best beaches and shopping. Grocery store, several good restaurants, Snorkel Bobs---walk across the street. There are also gift shops, a small gym, coffee stop, and a convenience store on the premises. Two pools with a great bar and restaurant (food was great). Limited beach in front of the grounds, but Kaanapali beach is a short ride. All staff were friendly! Good value-will stay again! :)