Very responsive and easy to work with. Appreciate his response when we decided to move elsewhere to explore other areas other than Waikiki. It is a bit loud and busy but certainly very easy location to everything on Waikiki. The only thing I would suggest is perhaps a little better supplies in the kitchen. Really the only thing we could find was salt and pepper. Sometimes if you are planning on cooking at the place, it's nice to have a little more so you don't have to buy all the condiments. Oh well ... overall nice place.