I booked through Airbnb and practically did not receive any responses from the host. Check in was confusing as they did not tell me how to get to the office (and did not respond to me).
The main and balcony light of the room did not work. When I messaged the host he did not respond. when I visited the office they said they'll address it but didn't do anything for the next 3 days.
Mattress was so sagging that I got a sore neck after the first evening. when I looked at the mattress I discovered that it was the wrong way up with the mattress layer facing down. I had to flip it myself.
I dropped my snorkel onto a balcony on the floor below and messaged the host about this but there was no response so I lost a snorkel too.