This place is amazing and unlike any other. Jade was responsive and helpful. The only thing I would tell other travelers is to be aware of the location, it's about an hour from the main park entrance which is fine if you don't plan on using it (you don't need to) but we wanted to see the crater at night so had an hour drive there and then another hour back to see it after sunset. Would be a great place if we were there for longer or planned better, but just for a quick one night trip to the volcano, staying a bit more central would be better.