I believe potential future residents should be forewarned about this rental. I booked this residence having moved from another condo with another booking agency in the same complex. (approx. 60 1-2 bedroom units).
After two days my wife and I witnessed and experienced, first-hand, roaches on the floor. Then a day later, I found them at 3:00 am in the middle of the kitchen floor plus a 10 inch rat prowling my kitchen an hour later while sleeping in the living room. My money was immediately refunded by the host, and I thanked him. However, my experience was not unique. Other long-term residents noted this problem for weeks prior. My wife told the owner the week before we moved in that she had heard that there was a rat in the unit. The owner said, “The rat was caught and the problem was resolved.” No it wasn't!
It feels like booking and turnover is the priority - not guest safety. Being “sufficiently warned” as I was told by the owner, is unacceptable. Guest beware!