The condo was beautiful. The grounds, pool area and BBQ were well cared for.
We blew a fuse and without electricity in Bathrooms for one night. The emergency number was called and arranged an electrician the next day. They were professional and very helpful. We were able to reset the fuse box ourselves the next morning. Our lock to the front door broke the morning of departure. Again the emergency line was called the person was very helpful and courtesy.
Our only issue was with Randall. We each requested one more pillow each. His emails were very unprofessional, rude, and caused stress during vacation. He obviously did not want to deal with clients. After several emails back and forth I quit responding. Two days later two more pillows showed up in the room. An email was sent to Randall thanking him . We received no response back.
I was not going to write a review about this experience. I would have rather just let it go. However I love renting through Air B and B and since Randall wrote a review on us I felt the need to protect my reputation as a good renter.