This wasn't the typical Airbnb experience, it was a condo with a reception, rather than a host sharing their home.
That was fine though, it was a wonderful experience! Checking in was a breeze and every time I reached out to them someone responded within ~5 minutes. The closet included useful beach goodies, like a beach umbrella and folding chairs and boogie boards. They sent emails with a bunch of information on Maui, including one with a list of some events which were happening while we were there.
I've stayed in more expensive Airbnb's to get worse service, this place was a great value.