We me Delbert during our stay and he is very nice and willing to help make our stay as great as possible. His place in Hilo is right in the middle of downtown. This was great as it puts you walking distance to many restaurants, the farmers market, and shops. However, the environment right outside the building didn't feel overly safe to us (we don't live in a big city). The place itself was as pictured and had all the basics you'd expect. One thing to note is the window does not shut all the way and the shower is the smallest we've ever seen. Also, the bed did push us both a bit towards the center and wasn't the best we've stayed on. Generally speaking, there were a few compromises but the price is right. If willing to make a few minor compromises in return for a budget friendly place to stay I would recommend Delbert's place.