Great communication and easy check in. The room is even better than the pictures we loved it! The huge comfy bed with a view of the ocean what more could you want. The room has a great shower and all you could need. We really enjoyed the fresh coffee in the morning. Buck was always so friendly and helpful, an awesome host. If you have a car getting around is no problem. Highlights for us..seeing the lava flowing into the sea and going to Mauna Kea summit to watch the sun set.