Very bad experience. Vacasa only gives you standardized responses and were unhelpful. Every time you message them, someone new responds (even if you answer within minutes, conversations are impossible).
The bad:
—Toilet didn’t flush
—Beach chairs were rusty
—Beach umbrella was broken (although they did replace it after saying it wasn’t their duty to)
—The A/C unit in the bedroom blasts the face of the person sleeping on the left side of the bed
—No dedicated workspace like the description mentioned
—We requested one more hour of check out (11am) they had no guests coming for a week and their response was ‘we understand you might need some extra minutes, or an hour or two but we don’t care and we’ll stick to our policy’. (Despite description offering late check out)
— Their Flexibility is 0 (on multiple requests, not worth summarizing)
—TV in bedroom, smaller than most PC monitors nowadays
The Good:
—Location
—Spacious
Overall— would not recommend any Vacasa managed properties.