Found out I had no reservation at check-in when it was reserved more than two months ago. Molly said she had double-booked. I was informed by resort staff that she had accepted a reservation booked AFTER me for a longer length of time. She did not offer to help find alternate lodging and refused to help with the additional costs. She dropped my little family with a 1 year old and 4 year old like trash. Her explanation was that the cancellation will force her to pay fees and her account will result in a penalty. She insisted I book directly through the resort because “the rooms are much nicer” and rather than taking responsibility, she pushed the responsibility on Airbnb to help.