Although we never met Eric and Tami in person, email communication was prompt and checkin process was very clear and smooth. The place was in a quiet residential neighborhood, close to shops and restaurants and had everything we needed-- even aloe that my husband forgot to bring. The washing machine was a major plus! Tami was also able to provide nearby restaurant recommendations and cake/pie spots for our son's 1st Birthday. We enjoyed our stay very much and would recommend their place.