The place has charm but there are many issues going on. During check in, the night had caught up with us and it was very dark. We were using the phone's internet to find the house but at some point there was no phone reception so we got lost. The place is located on a rain forest and it's humid which makes it feel colder than it actually is so make sure you pack warm clothes. The house had two small heaters; one next to the bed on the bedroom and one next to the sofa bed on the living room which do their job but it's not enough because if you are in the kitchen or living room for example you will feel cold. The one on the bedroom would turn off by itself and so I would wake up cold in the middle of the night. There's a yard doberman dog roaming around the property that belongs to the owner but he looks friendly. The Christmas tree was still up in late January which made it look like no one is really taking care of the place. The house was not impeccably clean as there was dust around the corners, spiderwebs and it was musty. There's a coffee machine that works well but needed instructions which were not readily available. I tried using the internet to find a manual online but the internet would often not work. There was only one towel available for three people so I had to call the owner to get more. We also had issues with the entrance door as it is an antique. My mother who was staying with us did not know ahead of time that the doorknob shouldn't be touched and so we were locked out of the house. We were freaking out because the last thing we wanted was to be stranded outside of the house at night inside a rain forest. I tried calling the owner but she was not available right away. Luckily I remembered I had left the window open to air the house out as the owner asked us to do in the house manual and so I was able to go inside from it and unlock the door. The last night of our stay my 2.5 year old son was having a nervous breakdown at 3:00 am because of jet lag. The owner came knocking on the door demanding us to open it asking us to follow the rules of the house and keep quiet. I tried to explain to her that I was trying my best to calm him down but she seemed angry and walked away. She made me feel like I was doing something wrong on purpose. On the property there are two other private units. When we arrived the place looked so lonely that we were not aware that there were other guests staying inside. When I booked this place I thought that it was a private property but you...