What worked:
Fantastic location, views are great from the lanai. Best sunset views
Refund issued for the issues experienced during our stay
What didn't work
1) CHECK OUT TIME IS 10AM . No mention about check out time in the listing or in the email instructions they sent out. This is very inconvenient for families with kids unless your flight is at noon. requested late check out but they rejected our request. Surprisingly no cleaners showed up
1) Unclear check-in instructions (gave wrong code - had to call after hours and wait for 30 minutes outside for help)
2) A/C didnt work throughout our stay. It was pretty warm during our stay and kids had hard time to sleep till 2Am until the condo cooled a bit (opened windows and lanai doors- not safe)
3) Additional bedsheets they provided for sofa bed smelled bad. We didn't have a choice for first night and they changed second night after a complaint
4) Checkout instructions are not clear. When asked no communication and response even today