This hotel is incredible and everyone that works here is extremely nice. I'm going to miss having banana bread, papaya and coffee in the mornings. The trail through the gardens out back are wonderful. Place is located walking distance to downtown Hilo. Overall the stay was better than expected and I would definitely return. John was even nice enough to let me borrow a flashlight and binoculars making my trip to the volcano park much better! Highly enjoyed staying here.