My wife and I recently stayed in this apartment in Honolulu for 60 days. The location in Waikiki is great - close to most things. We dealt with Tanya in booking the apartment and found her excellent, very helpful. When we arrived at the apartment we were very disappointed with the condition we found the apartment in. Tanya was excellent and promptly sent a cleaning lady to clean the apartment. We also had a number of other issues with the apartment that Tanya tried very hard to rectify. She answered all of our emails promptly and tried to help us have a good vacation. Unfortunately, she was always able to solve some of the issues.