I stayed here for 6 days/5nights with my girlfriend and it was perfect! Tom is very professional and accommodating. Before our trip he suggested that we tell him some our interests so that he can assist us in finding some activities during our stay in Kona. The resort staff also put on an Activity Seminar in the mornings that provides guests' with information on some of the "must sees" during your stay. His communication with us was very good and he responded to texts, phone calls, and emails in a timely manner. The condo is as advertised and you will not find any unpleasant surprises. The pools (there are 2) were right on the waterfront and very relaxing. I would recommend this condo for anyone who is staying in Kona!