Guy was extremely communicative and friendly, when I was in a pinch he connected me with a friend and made sure I was taken care of. The downstairs 1 br unit was a really fantastic stay, I was by myself but definitely room for a family or group of 4. It was really great to have access to a full kitchen set especially if you are traveling on a budget! The location of the air bnb is also great, just a 5 minute drive into the town of hilo and plenty of lush scenery to enjoy right in the backyard! I will definitely be recommending this stay to anyone traveling to Hilo :) thanks Guy and Trey!