My #1 priority was price--I wanted to spend as little as possible per night but also needed my own private room where I could do my remote work during the day. I was moving to Maui from California and needed a place to stay for a few weeks while I scouted for my new apartment. Because I knew it could take as long as a month before I found my new place, I wanted the cheapest possible option that would give me my own private room.
Hotels were out of the question. They were averaging 200+ a night and I needed my own room under $100 if I were to be cost-effective. Other Hostels only offered bunks in shared rooms if you wanted to keep your price per night under $100. Central Maui Hostel hit the mark exactly. Under $100 a night for my own private room.
Bonus points for these features too:
1. Parking was plentiful and literally outside my door on the first floor.
2. Fridge and Microwave in my room.
3. Cold AC in my room.
4. Table where I could do work.
5. The location was central, like 30 min or less to the important places like Kihei, Lahaina, Paia etc.
But I think the #1 thing that impressed me was the customer service by Floyd. He helped me with scheduling so I could book my room for three weeks straight without having to move rooms. Someone had already booked my room in the middle of the three week stay I was eyeing, so Floyd offered them an upgraded room at no extra cost to them (or me), which they gladly accepted, all so I could stay in the same room without having to move around, even though I was asking to book very last minute.
The effort to do that was impressive, you don't see people taking the time to help out like that a lot, so I really appreciated it.
And another thing that impressed me was that when I found an apartment three days earlier than my checkout, I asked if I could check out early and be refunded for the 3 days that I didn't need anymore. I thought I would just ask but expected that it wouldn't be possible because I paid for those three last nights already. But Floyd again helped me out and said okay, allowed me to check out three days early and refunded me those 3 days, so it really helped a lot to be able to save that money since I already found an apartment.
You may not have my situation and are just looking for a good place to stay for a short vacation, but my point is that the customer service is UNRIVALED, and this is a mom and pop shop that CARES and will help you out--just talk to Floyd, he is soooo helpful and friendly and just was an overall good experience for me coming to the Island. Also the price is unbeatable for a private room, it's unheard of to find a private room under $100, and I think I saw some other options of rooms here at Central Maui Hostel going for as low as $70 a night if you could forgo AC.
Central Maui Hostel earns my highest recommendation. If your priority is unbeatable customer service, the lowest price for your own room, the best value, and a good experience on a budget, you cannot go wrong with Central Maui Hostel. I highly recommend it! Five Stars. Thanks Floyd, for all your help with my stay!!!
Alberta :)