Cheryl was great to communicate with before and during our stay. She responded quickly to all messages, whether via email, airbnb, or text message, and was very accommodating and helpful. The unit lived up to the pictures in the ad and was centrally located, making it easy for us to explore Honolulu. Having the reduced parking was certainly an added bonus. We unfortunately didn't have time to check out the pool, but did take advantage of the beach towels and mat provided - thanks! :)