We have stayed at the Lahaina Shores several times with the main company that runs the place. We did a late check in, got in and found a trail of ants in the kitchen and a small pile of sand from the last persons shower off of the beach. Chase n Rainbow is a giant management company. They will not send you towels, they will not respond during after hours or the weekends.
We had to find our own towels, parking, no dishwasher as advertised, the insect issue was more annoying than anything.
The location was of course, great. But you can always get a room from the main company for same price and more accommodating. Trust me, being at this spot, you’ll want plenty more towels and room services. Don’t let this unit fool you. Just a beware.