My boyfriend and I needed to attend his competition at the Hawaii Convention Center, and this was a great find! The suite comes with air conditioning, utensils and cookware, and towels/linens. All the basics are covered! The location is great (right on the edge of Waikiki with a somewhat clear view of the fireworks) for the convention we needed to attend. The majority of our stay was super easy-breezy.
However, we were under the impression that there were two key fobs available for use (per check-in details). This wouldn't have been a problem if I wasn't helping out my boyfriend with grabbing stuff from the room and meeting him to pass off things. I was unable to do so, which was the whole point of my coming with him. I messaged the host about not being able to find the second key fob, but it wasn't exactly addressed. After notifying her that it was nowhere to be found, the next message I received was about my check-out time and little housekeeping requests for when we left. I was disappointed that this matter was not addressed, as it was a larger inconvenience to my boyfriend and I during our stay.