Jian was a decent enough host. She was responsive and provided very clear instructions, and she helped us with a storage need. My wife and I have nothing but praise for her in that regard.
That said, we have mixed feelings about the unit itself. On the positive side it is close to the beach and lots of places to eat and shop. It has a great view of the hills overlooking the city. Useful beach gear is provided, including float devices and a beach umbrella. But in spite of a rule not to make noise it was very noisy. There were partiers yelling into the middle of the night, sirens all day and night, and a couple of times the sounds of arguments on the street below, one of which woke us at 3am and sounded violent. Much of the building badly needs repainting, scuffmarks everywhere. One of the two elevators was out, and a permanent resident told us it had been that way for 6 months. It's a unit for a budget traveler, but because it's in Waikiki it's not going for a budget price.