Convenient place to stay, especially when you need to stay somewhere that’s close to the Kona airport. We had requested a pack-&-play for our infant, and when it wasn’t initially there when we arrived, it was difficult getting in touch with Josh. However, he did rectify our problem and had it brought to us that night. He does value getting a five-star review, so I get the impression he will do what he needs to do to accommodate your needs.