Anna was a fantastic host, extremely quick to respond to communications. We unfortunately ran into a problem with the resort itself that put us into a different room than was listed, one that was on the bottom floor with no lanai, and needed a bit of updating (lights flickering, cabinet doors broken). When we checked in, the room was not ready until 5pm, more than an hour after we arrived. The woman we dealt with at the resort itself was not helpful at all about the room change and was actually quite condescending about the issue. I contacted Anna and she tried to get the issue resolved or to find out what had happened but had no luck. We ended up in the same unit for the duration of our trip and it was fine, still in the location we wanted and perfectly adequate for our needs. However I think in the future I’d probably pick a different one of Anna’s listings that isn’t at the Wyndham.
Tldr: Anna was great but the resort itself was not super helpful, would rent with Anna again but not at this resort