Our flight got canceled the day before Christmas Eve and we didn't have a place to stay on Christmas Eve. We contacted Desiree the morning of Christmas Eve about one of her properties. That one wasn't available but that didn't stop her. She worked relentlessly to find us a place to stay that worked in our budget. The place was great for our family to spend the holiday relaxed considering the circumstances. She even was able to get us a discount and early check in.