Lovely place! Serena made me feel welcome from the first time I set foot in the apartment. She was not around during my stay, but was easily accessible by email and had a friend nearby if needed, too. Clean and cozy place to stay- the pool was a great place to cool off in the afternoon, the TV/Roku set up made Netflix nights easy. Bed is a futon- it was okay to sleep on but I'm glad to be back on a real mattress. 30-minute walk to Ala Moana mall, or Ward Center and movie theatre.