Overall our week at Hanalei Bay was fantastic! Just a few minor things but would definitely recommend to stay and likely stay here again if we come back!
It seems each room is unique, so based on description you don’t know what you’ll get/what type of view you’ll have until you see it. Ours was pretty accurate, but some others we spoke to had totally different amenities/room styles and all were based on the same listing. There are many different buildings but the whole place is beautiful so you can’t go wrong but just something to note!
Pros:
-the resort is BEAUTIFUL! Right on the ocean with 10 minute walk down (or shuttle provided by resort upon request) to a beautiful private little beach with snorkeling. We saw a turtle within 10 minutes of snorkeling and loved the trees providing lots of shade
-The pool and hot tub were open and very refreshing, with large enough space and always access to chairs. Lots of friendly people and most brought their own drinks when the pool bar was closed and was totally fine
- Our room was HUGE - two suites with adjoining door for just the two of us, full kitchen, 2 bathrooms, master bedroom and 2 patio tables
-Grills on the property and many tennis courts available to use, along with a lawn and seating with perfect view of the sunset
-10 minute drive from grocery store and shopping plaza, 5 minutes away from Queen’s Baths, and just overall beautiful neighborhood and very peaceful (except for the roosters - not extra alarm clocks needed 😅)
Cons:
-Not sure if because of Covid or lack of staffing, but the Happy Talks bar was closed Tuesdays and Wednesdays, with pool bar closed the same day. Since you’re off up on the hill in the resort with not much around (have to drive anywhere else)., It would be nice if they could separate days so that there is at least something open each day. It was fine for us having the kitchen in our room but would be tough for others if they didn’t know
-With no housekeeping, there is no refreshment of paper towels, coffee or other items they would normally restock. We only got 1 coffee bag and were there for 5 days, and were charged when we asked for some from the main desk. It’s only $1 per coffee bag, but frustrating when you know normally these would be provided
-You’re being charged the same cost for the room with less services and less things available, so that’s the only thing we found annoying
-this is not necessarily
Overall though our stay was wonderful, staff was friendly, and would highly recommend to others!