Douglas was very helpful and accommodating our entire stay. He was always available if we needed help with anything. His response time was quick and always helpful. The condo itself is beautiful. Both bedrooms are very comfortable, the bathrooms are very clean, and the common areas are gorgeous. He even had snorkel and beach gear available to borrow out on the balcony. Parking was simple and always available. I highly recommend staying here it was well worth the money.