We spent four nights at this condo and our experience was excellent. We arrived late in the evening since we missed the flight from Honolulu. The access to the condo was a bit challenging since it was already dark; going through the gate of the community and had to locate the unit, find the lockbox and open it in the dark, and find the way to open the garage etc. While it was already around 8pm, Marisa, our host, was very responsive and helpful throughout the process (via AirBnB text messaging) and we could manage to check in thanks to her help. The location was great. There is a mall (Queen's Market Place) right across the street and we could easily walk there; where there are a lot of restaurants, Starbucks, shops and I particularly found Island Gourmet Market very convenient where we could find all sorts of foods, delis, and drinks (great wine and beer selection) . Also there is another shopping mall (Kings Shopping Mall) nearby where you have more choices of nice restaurants. The condo itself was also great; clean, spacious with very nice kitchen and dining area. We ended up having dinner at our condo all four nights by buying foods and drinks at the nearby restaurants and Island Gourmet Market; I thought it was more confortable and better time was spent with my family there rather than dining in restaurants. There was a problem that the door of the washing machine closet would not open but again Marisa was very responsive and gave us a proper instruction how to open it. There is a beautiful public beach nearby; hard to walk there in the sun but only 3 minutes drive. Overall great condo, great location and great host gave us excellent vacation experience in the Big Island!!