Madeleine provided thorough information about check-in and check-out, provided plenty of information about Lahaina, was helpful and easy to reach. She offered help to my travel companion with a logistical issue involving an item that was left behind on the mainland and needed mailed to the condo during our stay. The condo was neat and conveniently close to everything in town. The condo was well appointed with all the household amenities we needed for a three-day stay (bath towels, iron and ironing board, bath soap, etc.) We especially appreciated having beach towels and beach chairs to use. We would recommend the condo to anyone. Wonderful all around!