I really enjoyed my stay at Sam's place. It's very clean and cosy, and the beds are very comfortable. Nice view from the balcony, too. :) The location is perfect - just across the road from Hilton Village. The communication was super easy and efficient - Sam replied to my messages without any delay. Check in and check out is easy with the front desk. I stayed for 9 days, and Sam kindly offered a towel change in the middle of my stay and also brought with them a box of chocolates. :) Would totally recommend this place if you're looking to stay in Waikiki!