My husband and our 2 little kids stayed for 7 days. Overall the stay was okay, there were some things that bothered me such as the cleanness of the place. However, Catherine is quick to respond .
The Pros:
- check in process was easy and we were able to check in a little earlier than the check in time listed.
- parking is free and there’s plenty of parking
- there’s AC and ceiling fans in the living area and in the bedroom. It gets nice a cool in the bedroom, not so much in the living room.
- Catherine was able to provide an extra twin bed in the living room and a pack n pack for my almost 2 year old.
- had a washer/dryer. It was nice being able to clean our clothes. We had our newborn baby with us so there’s a lot of spit ups and clothing changes.
The Cons:
- there was sand all over the floors and on the bedsheets of the twin bed, it kinda seem like the floors wasn’t cleaned prior to our arrival. I messaged Catherine and she was able to get someone to come by to clean while we were out.
- a lot of dish and cooking ware and utensils were not thoroughly cleaned. Definitely had to wash everything we used prior to cooking.
I feel like with the amount we pay into cleaning fees that the floors and dishes would be clean for guests.
- lastly, as mentioned in Catherine’s house manual that we used the water hose downstairs to wash off any sand. However, there’s a sign that says “ NOTICE DO NOT USE” right above the hose. Regardless, I used the hose to wash off and when my husband went to use the hose, the downstairs neighbor came out and him rudely confronted him for using it and told him not to use the hose. My husband apologized and he ended up just wiping off the sand as much as possible before going in.
I messaged Catherine of the interaction with the downstairs neighbor and her response was that it’s a community water hose and that neighbor does not pay for the water and for me to let that neighbor know if she came out again.
We honestly didn’t want any trouble during our stay and didn’t want to have another encounter like that with the neighbor so we just ended up washing up at the beaches and wiping ourself down before entering. Also, I don’t feel like it was our responsibility confront the neighbor regarding this issue.
Catherine’s Airbnb have a lot of amenities, unfortunately, I don’t think we would stay here again.