Sheryl was very helpful, and assisted us with the booking although the property was not exactly the one we were seeing on the map.
The unit was new-ish and clean. The complex (Kona Coast Resport) is adjacent to a country club golf course. It had a nice view of the golf course and the ocean. It had a large balcony where you could see the sunset, and high vaulted ceiling. Overall I'd say it was very well worth it. The resort charges a small $8 air conditioning fee per day (which I dont't think anyone can live without during summer months).
One thing to note is that Kona Coast Resort, or even resorts in the vicinity of it, do not have direct access to the ocean. There is a 15 foot cliff at the end of the golf course. The golf course is also a private property and not accessible for resort guests.
There are common BBQs throughout the property, but the unit itself didn't have one.