Candace and John are very welcoming host. They respect your privacy, Candace was available on phone and has compiled a great manual for you to enjoy Hilo with suggestions of food, local area, sites to visits and money saving tips :) She stocked the juice with Fresh POG juice and water. Also has very good taste for buying bathroom supplies :) I loved that she stocked apothecary soaps in bathroom with little flowers on bath towels. Overall , we loved our stay and was able to relax well.