We made it in late and didn't meet anyone until the next day. Regardless it was very welcoming and easy to find. The appt. is exactly as pictured and very new. This was our first air bnb experience and has set the bar very high. My husband wasn't keen on the idea of staying in someone's house so this was the perfect compromise. While it was on their property it was totally privet. Sandra had a great tour book of beach locations. We took advantage of the snorkel gear and that was our favorite activity of the whole trip. If we had it to do over again we would have also borrowed the beach chairs as the beaches are all rocks! Don't forget your water shoes!!! We also appreciated having a fridge and kitchenette. This helped us keep our trip in budget. Overall you won't be disappointed with this location. If we ever find ourselves back on the Big Island we will make sure to stay here again.