Charmaine was very communicative during the booking process and check in. The apartment was like the pictures and was beautifully decorated. View of the ocean was beautiful. Self check in/out was easy. There was a security guard there at night to keep an eye on who comes in and out which made us feel better. There were a lot of people camping on the beaches around the complex, maybe because it was near the July 4th holiday, not sure. I wouldn’t say it’s a swimming beach the waves were strong and there were a lot of rocks in the water but the beach was pretty to walk on. There were no nearby restaurants, so we drove about 15 minutes to where the Disney resort it located and ate in that area a few times. Hot water pressure in the apartment was poor when trying to take a shower. Also on the second day we woke up to an ant infestation somehow got into the unit. They came through the front door and up around the wall and into the kitchen. They were coming from cracks in the stove too and getting in the eggs I was trying to make for breakfast. We contacted charmaine and she quickly had someone come up to the unit. The individual put liquid ant bait along some spots on the molding in the unit. Unfortunately the bait was far away from where the ant trail actually was and the ants need to be in contact with the bait for them to die. So after she left we spent a couple more hours wiping up the ants and finding their entry point so we could stop them from getting in. When I tried to express my frustration as I was pregnant and didn’t want to be around chemicals and I want to relax and not be handling ant infestations on my vacation and I was under a lot of stress, she told me she was in the unit a couple days prior and there wasn’t an ant issue and that she has it sprayed for insects routinely. I felt I was being annoying to her in that instance. The conversation essentially ended there. I feel like there was a lack of concern. I would have atleaste appreciated a check back to see how the situation was going as I still had a couple days left on my stay. I never did received a message from charmaine after that day regarding if the ants had gone away or if there was still a problem. There were still ants when we left but there weren’t nearly as many as the day we woke up to the infestation. Unfortunate situation having to deal with the ants during our vacation as it took hours of our day.