Caleb was clear and detailed in his communications, and he provided some very useful tips for folks like us who were new to the area. After a trip into the thin atmosphere of Mauna Kea, the sunburn lotion he provided was much appreciated. We were actually in the rooms briefly as our short stay in Kona was fully booked with activities, so we did not have the opportunity to meet Caleb personally, but my wife and I offer a hearty mahalo for his help and attentiveness.