First off, the view from this unit is amazing. Everything is as described. Ragnhild though deserved to be a Super Host and absolutely wore that badge proudly. Her recommendations for my family (5-yo twins, my mom and her 2 friends in their early 70’s) were right on and showed she knows the island very well, down to the local spots and what’s best for my twins. Her communication is WONDERFUL. The house is clean and Check in/out are truly fair and painless. This is based on our dozens of Airbnb my husband and I got over the years from around the world, we have seen quite a few and disappointed by most - granted I’m a clean freak): the house is stocked with things we need and sometimes it’s ridiculous to buy while on vacation - seasoning, oil, aluminum foil, Saran wrap, toilet paper, paper towels, dish/laundry soap, trash bags, just to name a few). The little touch such as Prosecco and the macadamia chocolate upon arrival were a nice touch. The best part of renting from her is the check out procedure/list. I truly leave us with good feeling and not taken for granted. As a result, you can’t help but treat her house like it is ours. I never understood why I had to remove bedsheet, put towels in the washer and run it, or load dishwasher and run, or clean and remove grill of gas stove, after paying a high cleaning fee. In most, I found the cleaning crew did a poor job with cleaning to begin with. NOT the case with Ragnhild’ unit. Her unit is clean when we checked in and again, her check out list is absolutely FAIR and SIMPLE! I will definitely recommend to friends or rent again if we found ourselves going back to Kona.