I have never written a bad review for an Airbnb. ALL of my stays have been great. I notified the Host and Airbnb within 24 hours of the problem.I bought supplies and cleaned it myself, but the fridge was not working! I cleaned it, removed the frost on the freezer vents, vacuumed thecoils,etc. I had already bought food as this stay is for a 30 day work stay. Host messaged back and said "I will ask owner to buy a new one. Hold on." That was Saturday. FOUR days later I heard nothing so I messaged again. "Do you know when the fridge will be replaced?" He replied "We apologize I will call Home Depot." The next day he sent a message "Maybe fridge will be delivered 12/19. I could not believe this. TEN DAYS without a fridge. $3235.00 is what I paid for this stay.
$3235.00 it was filthy, I had to clean it when I got there, had to throw my groceries away and it took TEN days for a fridge. Ten days to have ice. Plus I had to eat out most meals due to no fridge. I planned for some, not all!