Great location, great amenities as part of the resort, loved the pool. BUT, the air conditioning DOES NOT WORK! Tried everything they mentioned in the welcome note to turn on the air conditioner, made sure all doors were locked, tried resetting with flipping the circuit breaker on and off, but NOTHING WORKED!! Thermostat showed the unit temperature as 60 degrees from the moment we checked in till the time we checked out, whereas that was obviously not the case. Messaged the host as soon as we realized the problem (day we checked in) but got NO RESPONSE for 2 days straight!! Extremely poor communication.
Would advise to stay away if you don’t like stying in the heat and humid climate ALL THE TIME. Hawaii is supposed to be like that but I expect to be able to control the temperatures at night when my body needs rest to recharge. Super disappointed.