Carole was great to work with. Her place was clean in time for our arrival. The space worked for our family of 4 plus one infant. I was bummed to realize there was no pack n play when we arrived like she said but we made it work, not a deal breaker for us. We had an incident happen while there in the kitchen and she was quick to find out what happened when we were gone to solve that problem. The parking there is paid parking but we stayed over the holiday and she said if the front desk agent wasn’t there to purchase a pass then it should be okay. We tried going by 3 times our first day when it said the would be in office but no one was there. We received a violation notice on our rental that next morning. After that we were able to find street parking each night as we still had no luck finding someone to pay for a parking pass.