Communication was fantastic. We had some trouble figuring out which apartment it was as there were several in the same building, but the hostess picked up right away when we called and helped us out. The kitchen is well stocked with pots/pans/cutting board/knives, so you can actually just go to the farmers market and get groceries to cook if you prefer. Everything was clean. The guest book with recommendations was helpful as well. Would definitely stay here again on our next trip.