Sue was a great host! She was super attentive to us during our stay, offering countless suggestions of places to visit, and activities to do while in Kona. Early in the week my mother got a little bit of a sun burn and Sue was kind enough to give her some products to reduce the pain. She also showed us a beautiful private beach to watch the sunset at, which became a highlight of our trip! In terms of cleanliness, there was work being done on the house during our stay, so things were just a little messier. However, Sue made a point of addressing this right away so we knew exactly what to expect! :)