the room was clean and they reacted fast whenever we had an issue. the pool was also a nice plus. we didn't have any problems with the bed, as some people before us stated. of course, it might be noisy if you have loud neighbours, but during our stay, people went to bed early. also it must be noted that there are 2 parking lots and we never had trouble finding a spot! it is rather pricy but compared to other places on the island, we still found it a reasonable price. would come back!!