A real mixed experience here... First, check-in was difficult. We were sent the wrong door unlock code and couldn't get in the condo, which of course wasn't great after wrapping up a day full of travel (with a toddler), but were provided a new/correct one after calling the customer service line.
Second, communication was a struggle. This isn't a singular person hosting this place, it's a company. So communication is scattered between someone named Paige, someone name Viktoria, someone named Jennifer, and an unnamed guy who helped with the door code on their phone line. It's also scattered among email, phone, text and the airbnb app itself. This scattered overload of information made it really easy to miss things like: needing to pay a resort fee at the condo complex in addition to the fees already paid on Airbnb. That was a surprise that really should be absorbed into whatever is paid on Airbnb and then paid on the back-end by this company. Overall just a pain to deal with when you're starting a vacation.
Third, the condo itself is nice in some ways and old in others. The appliances are all new, for example, that's nice, but the showers, bedrooms, and flooring are all just cheap and kind of patched together.
Fourth, it's Hawaii, I get it, but there was a cockroach problem in one of the bathrooms and, well, ew.
Anyway. We wouldn't stay here again, but would definitely stay in this complex again. Location is truly right across the street from the beach and the pool and proximity to restaurants and grocery stores is incredible.