We arrived an hour prior to check in but luckily the room had been cleaned and ready for us! Check in was a breeze and everyone was quite friendly. We were taken to our rooms and were given travel guides/books/bus routes which were extremely helpful.
The room had everything we needed (including the AC) -- tv, comfortable bed, quiet neighbors, clean bathroom, microwave and a small hair dryer. I was really happy that we were also provided with utensils and plates (dish soap and sponge under sink).
The view was awesome -- I would definitely stay here again. Thank you, Theresa and Louise!