Unfortunately, we had to cancel our stay at Chris' place at the very last minute because we ran into flight issues and had to fly to Honolulu instead of Kona. However, Chris was one of the most thoughtful, gracious, and hospitable hosts I have ever encountered. He was incredibly understanding as we were trying to figure out a flight plan to get to Kona, and responded almost immediately to every single one of my messages. When we couldn't make it to the Big Island he offered to provide us with a full refund and went way out of his way to work with AirBNB to do so. We so appreciate his flexibility and generosity - which helped in the midst of our disappointment and frustration with our re-routed flight. And, we are very disappointed that we didn't have the opportunity to stay at his lovely place, but certainly hope to stay with him on our next visit, and highly recommend him as a host!