Francisco contacted me several times making sure I knew what was going on and even contacted me to let me know we could check in early. Access to the unit is super easy. Unit is one block from beach, across from the zoo & steps to the main street of Waikiki. There is a nightclub on the second floor but we never heard the noise from it. Building is definitely old but space was nice for a hotel room. If you are looking for convenient, then this is it. If you are looking for luxury, this isn't it.