This place is exactly as pictured. Check in process was perfect. As long as you follow check in instructions you will not have a problem accessing the home.
I did not need to contact Hiroki at all as all instructions were clear as day.
Everything is close by, the bus, the beach, Hilton lagoon, great restaurants and Moana Center which offers great food options, a luau show everyday and shopping just 10 min from Hirokis place.
The only downfall to the place is the roller curtains. Privacy is not provided here. It seems that it’s missing 2 panels to fully cover the room. Either you allow the neighbors in front to see the desk/kitchen part of the home or the beds where you’re sleeping.
I used a towel to cover the missing panels for privacy.
Other than that, exactly as described and pictured! Spotless too!!