I had a very bad experience with this Airbnb. The worst part was the right side of the window in the small bedroom was broken. It wouldn't close well, so it leaked wind and sound. The noise outside was very loud because of the busy streets below. I had to use some towels to block the wind so that it wasn’t drafty. Later, the lock was broken. After our complaints, they fixed most of the issues. However, they didn’t fix the most important problem, which was the broken window. The handyman came in to check the broken window. He took some photos and told me it could not be fixed. He said he would talk to you(Airbnb). After that, I never heard anything about it. I felt like I was a homeless person sleeping on the street with this broken window. For 9 nights, I kept hearing noise from outside the window and the wind blew at my head. This is the worst Airbnb I have ever had. Is this experience worth $4758.83? I don’t want any Airbnb customer to have this experience again. I want my money back