We looked at many places on Kauai and read reviews on each place before booking. Hopefully this will be helpful to you.
Booking/arrival: communication with Chris and Jill was wonderful. They provided clear instructions and helpful information about the area, restaurants and activities. They were very personable and genuinely excited for us to have a great trip.
It was one of the cleanest rentals we have had. Mark is the property manager and does an amazing job at keeping the complex, pool, and parking area in excellent condition. He is on site and responds to any issue right away. He is also aware of who is staying there - which is a safety plus! There are nice Weber gas grills by the pool. Great for grilling burgers if staying in for dinner.
Area: We considered places in the south (Poipu) north (Hanalei) and east. We chose Kapaa because it was equidistant to the other areas and close to many activities and hiking trails.
Each town has a vibe. Kapaa is great for everyone. There are a lot of restaurants and little shops. We rented bikes and rode on the beautiful coastal bike path nearby. We also kayaked and hiked to a waterfall- from the nearby harbor. It wasn’t far from the airport. The north can get super busy with traffic on the one road in/out.
Chris and Jill are amazing hosts. They provided beach chairs, towels, umbrella, & cooler. There is a Keurig, toaster, and pots/pans for any cooking you may want to do.
Laundry is wonderful and the air conditioning in the bedroom is a bonus.
You will love the views and sound of the ocean from the balcony.
Recommend 100%