As others have said, the apartment is clean, accurately described and photographed - no surprises with that - and the kitchen is easy to use and cook in. William was very helpful, easy to deal with and available to contact the whole time and he replies promptly - a helpful host. Self-check in is easy. The apartment, whilst not in the centre of Waikiki, is close to everything - bus stops, restaurants, Ala Moana shopping centre, shops ion general, other hotels, nightlife, parks and the centre of Waikiki, it's less than a mile to most of the places you'd want to go if you walk. Kalani at the tour desk is helpful and approachable. Security staff were fine with fixing up the door key, if necessary. Be aware that 1) the walls are really thin and its easy to hear the neighbours at all times ( and vice versa ), which may be a problem for some and 2) the hotel front desk staff are supposed to only help guests staying in the hotel part of the building. Overall, a good place to stay.
May 2017