The apartment is on the 5th floor, easily accessibly by elevator or stairs. There is no air conditioning, and we didn't mind during our early-June stay... Hilo is in the high 70's to low 80's most of the time. The bedroom opens up on two sides, revealing the lush woods on one side and beautiful rocky beach on the other side... complete privacy! We slept with the windows open every night and enjoyed the sounds of the waves and frogs and birds.
The apartment came stocked with all the incidentals, the kitchen was fully functional too. We cooked almost every night, which was easy since all the pots, pans, utensils, spices, etc. were already there. What few neighbors we met were friendly when we saw them.
The owner was extremely kind and accommodating. We felt as though were were renting from a family friend.
The apartment is located just 2 miles south of downtown Hilo. We spent a lot of time exploring the island, so we were gone often, but when we returned the apartment definitely had a "home" vibe to it. We would certainly rent here again!