We loved our stay! We travelled in November, and lucked out with fantastic weather (and it made sleeping at night not so bad without AC). The staff at the resort was incredibly helpful and booked our boat and helicopter ride for us. We even walked 25 mins to the start of the Queens Bath trailhead (although the staff at the resort isn’t allowed to tell you how to do this, as it is too dangerous for those trying to swim in the bath).
I would definitely stay here again.