Communication was great at first prior to check-in and then when addressing concerns, the response was slow (at times 3 days delayed). The contact number on Airbnb for Jarrod is answered by somebody else. Locks were aggravating as we would press the button to lock the doors and the locks would lock then immediately unlock. The only way to get them to lock was either press the button fast several times or manually lock the locks. The RSC alarm on the dash would go off sporadically at any given time during the day or night. We lost a lot of sleep on this. This alarm has something to do with the ABS brakes and would go off for 30 seconds every five minutes. We lost sleep with this one. We advised him on this concern and the response was nothing short of a shoulder-shrug. The response we got was it doesn't effect the drivability of the van and it is irritating but you should be able to shut off the van and restart the van. This is not a great work-around as it didn't work all the time.