Alex was exceptional at communicating. The condo was lovely and everything we hoped it would be. There are renovations currently occuring on the exterior of the entire premises which was unexpected, but I'm sure the exterior will look lovely once it is completed. The views from our condo of the ocean and beach were breathtaking and lovely. Every morning my husband and I made coffee and walked down to the common area and relaxed in lounge chairs while enjoying glorious sunrises. The private beach was lovely...and there was a sea turtle that came every day. My husband and son did some snorkeling with him actually (but for the best snorkeling go to Shark's Cove). All the necessities that you might need were readily available at the condo. The bed was exceptionally comfy and there was a variety of pillows to chose from. The condo was clean and well appointed. The pool looked lovely but we never actually utilized it, opting for the private beach or just out and about enjoying the convenient location of the condo to so many things. It was a great place to stay! Mahalo!