Hikaru was easy to communicate with, which made the check-in/out process go smoothly. Although Hikaru was not in Hawaii, she kept in touch to make sure everything was okay. Her recommendation for luggage storage after check out was greatly appreciated.
This studio is very well located near great restaurants, shops, the beach, National car rental, bus stops and major hotels for sightseeing shuttles/coaches to pick you up. We bought t-shirts and did our food shopping close by at Dukes Lane Market and Eatery as well as the ABC store on Kuhio Avenue. (Prices were very reasonable.)
The bed was very comfortable. We slept with the patio door slightly open every night for a fresh breeze. Even on the 25th floor, it may get a bit loud at night for light sleepers.
The small bathroom could definitely use some updating (tub, shower, sink, fan). Hikaru did inform us there would be renovations this spring.
The kitchen was nice and we enjoyed having breakfast on the lanai/balcony every morning watching the kayakers go by on the canal.
The view from the lanai was great to sit out in at nighttime. We enjoyed watching the fireworks from the Hilton!
We always felt safe in this neighborhood:)