Our stay at the Neolani was the best we've ever had on Maui. There were a few reasons why. 1. The location of the property can't be beat 2. The pool area is pure magic if that's your thing (the one next to the jacuzzi is not heated, the other pool is) 3. Laurie, who is there many days a week on-site, is amazing. She's thoughtful, helpful, and so personable if you need any help, have questions, etc. Regarding the condo, for me it's really more about the location than the unit itself. It's comfortable, has everything you need to be comfortable (including an air conditioner in the bedroom which we were VERY grateful for), and great kitchen appliances for cooking or eating in. The lanai is spacious and good lighting for reading. We love the north Lahaina areas; it's not nearly as hectic as the Kaanapali area and it feels much calmer and quieter "up here" after a long day in the sun. We can't wait to come back and hope to stay on Floor 1 or 2 in that exact building over and over again.