Joe's place would have been perfect for our stay in Volcano -- clean, airy, and well finished -- except that there was no gas. We notified Joe on arriving, and to his credit he replied rapidly, offered a refund, and worked hard to try and rectify the situation, but of course we would have just preferred gas -- We weren't able to cook, use hot water, or use the fireplace throughout our stay. Feels like something the cleaners could easily check, but hadn't - how did they clean without hot water? Despite this, I trust this will be sorted out, and we'd definitely come to stay again. Communication was great, location is great, and the National Park is a fantastic place to explore.