This is by far the worst host I have ever met on this platform. I have traveled to over 50 countries at this point and never met such a two faced, rude and unfriendly host.
I will take my time with this review because she did a couple things that were completely out of line and I am actually pretty shocked about this experience. She has many good reviews on her profile, seems to be a traveler and she is a pilot so I thought this looks very cool and we might have a good time with this host.
The moment we arrived at her condo she talked to us as we were some criminals. Claimed that we did not text her back when she sent the instructions to us per the Airbnb app text function. I replied to her message the moment I landed on the big island but nevermind.
Second she claimed tha we did not tell her that we are traveling with our 9 months old baby! Our reservation clearly shows 2 persons, 1 child!!!
On this platform you first send a request to someone... that person has enough time to review your request and see your profiles. Why do you even take us in if you do not want to have a family in your place? I even texted in my initial message that I am coming with my 'FAMILY'. After the first night I even texted her that we can relocate if she feels uncomfortable but we her two faced manner and false friendliness she of course said that everything is fine, that she is a very cute baby, and that I am such a great dad.
Lastly pretty much all the time we felt like in a prison. She basically does not want you to leave your room EVER! On the last night of our stay I put my baby to sleep around 7pm as usual. She is an angel and is very very quite. Around 9pm I stepped outside to take a phonecall from my wife so my daughter would not wake up. I talked very quietly almost whispering out of respect for her 1 million rules. There were people outside walking with their kids, with their dogs and simply enjoying the nice neighborhood. We are talking about a golf resort village here basically with families all around you in a very beautiful, clean and safe neighborhood. I heard kids screaming in the condo below us many times throughout the day. But for some reason she came outside yelling at me that I am the worst guest ever, I should not distrub the piece in the neighborhood and basically told me to piss off!!!
I am a superhost on Airbnb along with my parents who are running the rental. I know how it is to host people. I would never, never, never talk to my guests in such a tone! Absolutely unacceptable and unprofessional behavior. People come to your place with their hard earned money and help you to make a living. How dare you to treat a young family like that?!
Shame on you!