Bano’s place is very well located, attractively furnished and exactly as described. The very large lanai has great views. Relaxing and enjoying the views from the lanai was a highlight. Everything we needed was in the large unit. It was also very quiet! The Whaler overall is a great location and facility. Bano is very responsive and helpful - we needed another bath towel and it was dropped off first thing the next am. She was also lovely working with us on checkout plans. We usually stay at the Kaanapali Alii but were so pleased with this experience we will definitely be back to 820. Highly recommend.