The location and views were wonderful but the unit is due for an update. The upstairs bathroom's counter has missing pieces and rust in the basin. There were rust around several metal fixtures as well, but we could overlook that because of the high humidity. The door to the downstairs bathroom needs to be readjusted as it is really difficult to open and close so it's also super loud when someone goes to the bathroom in the middle of the night. The washing machine is musty and left our clothes smelling worse after washing. The screen door kept popping off so we couldn't keep the doors open upstairs to let in the breeze. The wifi kept having to be reset but this wasn't a major issue as we were out and about most of the time. These are all small issues but at almost seven hundred per night, these issues are inexcusable.
Although the listing says check in/out time can be negotiable, it wasn't the case for us. I felt that it was a larger rental management company and they weren't helping because they just didn't want to deal with the hassle of having to do shuffle things around. Also, every time I messaged them, I would get a different person responding. It really removed the personal interaction I had enjoyed during the early years of this platform.
And because of all these reasons, I wouldn't rebook with the unit or the management company when we return to Kauai next.