Ki was great to communicate with, very responsive. The instructions to get to and into the apartment were fine. But, I did find the neighborhood a little concerning. Many of the apartments had security screen doors. For those that did not, I noticed some splintering of the door jams around the locks which made me concerned about break-ins. The interior of the apartment was dated, but generally clean. There was a pair of underwear (or swim trunks, I did not pick them up to look) left on top of the refrigerator. The inside of the refrigerator could have used a cleaning, so I kept anything I stored in there in their paper bags. I noticed the can of Raid under the bathroom sink and I was concerned about bugs-- but I did not see any. The TV was unplugged and the cord did not reach any of the outlets, which was ok because the wi-fi worked fine. I did not notice the extension cord in one of the drawers until I was packing up to leave. Overall, ok but I would not stay again.