Had a miscommunication and she didn’t let me stay the 4 days I booked which I understood. But then she also refused to return me money for my stay. I can understand charging for the day as the miscommunication was my fault. But she kept the whole fee. It was my family’s first time to Hawaii for our belated honeymoon. We brought our toddler and had to use our rent money to find another place to stay last minute. I let Priscilla know this and she remained unsympathetic to our situation. Was not a great experience.