I reserved a room for 4 nights. When I arrived it was difficult to find a staff member and finally found one, who was not wearing a mask for covid 19. Actually no one working there was, including the owner, Annie. The room I was given only had one small window facing a very busy road and it was extremely noisy. I tried closing the window and the room became so stuffy and hot I realized I could not sleep there for 4 nights. I asked for a refund and Annie told me to cancel through Air B&B. I did and was charged for 2 nights plus a cleaning fee for only being in the room for 5 minutes!!!!!! I called AirB&B and they contacted her and she refused to return my money after not having road noise mentioned anywhere in the room description. Beware of this place. The rooms are very small and it is so noisy. Annie was very rude and Air B&B wasn't helpful at all. I will not use this service again. I will use Vbro or just book a hotel where I know I will at least be treated fairly and not have a small, stuffy room with poor ventilation next to a noisy road. Do yourself a favor and avoid this place. If you don't you'll most likely regret it. I can't recommend Air B&B either, they will let anyone rent anything. They don't care about customers, just making money.