I was a little disappointed with this unit. I stayed in another unit in the same building that was much nicer. We decided to extend our trip but couldn't get the same unit. I was very happy that Chris had a unit available in the same building. He replied right away and even said that we could check in at 10am so that we weren't out on the street with our suitcases. Unfortunately the key wasn't put in the lockbox until about 1pm, which was disappointing. The AC did not work well at all. The unit wouldn't go below 76 during the day even though it was set at 70. Maybe if my first room wasn't so nice, this unit wouldn't have felt so run down. A few repairs, some paint and new floor would help.