Having lived in Hawaii, I'm always a bit concerned about service. No need to worry here. Vacasa as a mangement company is responsive, the condo was very clean, and well maintained.
Just two things I'd mention:
1) This is a large complex with many condos and people. Meaning if you are expecting a quiet, out of the way place, this is not it. Having said that, it doesn't mean that it's not a great place. You can expect excellent service and experience.
2) The complex and grounds are very well maintained and beautiful! Lots of lovely native plants, trees, birds, etc. The condo is right across from a fantastic beach, and everything you need is within walking distance. The buildings are a bit dated (circa 90's perhaps) but again very well kept up. Not sure if I should expect better for the price (could just be me) but I doubt you would be disappointed.
Kudos to the mangement team and those who run this place, we will be back!