We had a great stay at Raul's place. My first thought when I walked in was WOW this place is SO CLEAN! There is everything you need in the house from all the things needed in the kitchen to cook and eat, TV with a bunch of channels, Wifi, extra towels and sheets, and nice driveway for a car and personal gate remote to come in and out as you please. There is AC but it is located in the living room/ kitchen area. That area stayed nice and cool but we felt that the AC did not cool down the bedroom at all. We asked Raul if he had a fan that we could borrow and he had one right away for us! That helped cool down the bedroom for us comfortably sleep at night. Check in was a breeze and Raul came by to introduce himself and showed us around. He was very responsive to messages throughout our stay. The location is in a quiet neighborhood very close to Rainbow Falls, about 12 min to downtown, and about 15-20min to the airport. If we ever come back to Hilo, we wouldn't mind staying here again!