The place is nestled on a gravel road somewhat close to Volcano National Park. The first thing you see when you approach is the landscaping & garden, and it's absolutely gorgeous. The place is rustic and well maintained. I checked in very late, and never got to meet the hosts, but we were in constant contact through texting and even a phone call, and they were quite helpful. They left many amenities and foods in the house. (Which is good, because the place is pretty isolated, over 30 minutes to Hilo.)
Overall an excellent experience.