Overall the place was decent. Great location within walking distance of Poipu Beach and access to the athletic club was huge plus!
There were a couple of minor issues with the room, but nothing major. The shower had low pressure and a couple of the outlets in the kitchen didn't work.
The biggest issue was the communication. The online guest book was a mess and referenced the airbnb being on the north shore which panicked me into thinking I booked the wrong place. But no, the guestbook was wrong thankfully.
And the guestbook also said we'd get an email with check in instructions prior to check in time so I kept waiting for the email and finally sent a message only to be told, no, it's not an email; they would text me. So the guestbook was wrong again. I had to dig out my work phone which I used to book in order to get the check in instructions. I was told to text when we were on our way. I did and the response was she was going off duty and to text another number. Not that she would coordinate it but I should do it. It felt very rude but I did text this other number. And it took a while to get a response and we ended up waiting for 15 minutes outside the unit until the person showed up to give us the key. AND SHE DID NOT ASK FOR OUR SAFE TRAVELS DOCUMENTS. Isn't that a big deal? Both other places we stayed at on the island asked for it. I believe this is required for airbnbs...
Finally the last issue with the communication was about asking for a late check out. I sent a message through airbnb. No response, although when my wife spoke to the folks in the office they said they saw my message and would respond shortly. I had to follow up again only to be told no. And that's fine, but the communication is not.
So overall the place was good only really brought down by the communication from the management group.