Overall, the property and location were really good for family trip. Overall nicely equipped and even with some beach items. Although, Loren was responsive during the booking process, she and her assistant were less accessible after booking which caused some issues. I also think that since they are property management company, they don't know the property that we'll as I'll describe below.
First, I unfortunately had to arrive late at night due to flight issues, I was advised I would be able to self checkb in. However, this became problematic as the building gets locked after 10 or 11pm. After 20 minutes I was able to convince someone to let me into the bldg. Once inside I was able to self check into the unit.
During my stay, the dryer was not working (although it may have simply been a user error regarding the door not locking properly). In any case, I asked for more towels and didn't get a response until late about a day and a half latter. They indicated to use the machines in the building and they would reimburse me. However the machines in the unit are not coin operated and needed a special access card which I did not have.
Final minor issues - air conditioning does not work very well, and sofa bed, we'll it's a sofa bed.
Beyond the minor inconveniences, the place and location was nice and reasonably clean.