Paula and Jim are very responsive and followed up in a timely manner whenever we had questions. The apartment is exactly as shown in the photos. It has great views of the ocean, two very comfortable full size beds; plenty of towels and linens, well stocked kitchen and the parking spot in the basement was a plus. The location of the apartment is very convenient as it's blocks away from the beach and right at the heart of major restaurants. It does get noisy with the cars passing by (Even though it was the 19th floor) and music (late at night from the clubs/bars) but thats what you get from staying in the city! We had a great time! Thanks Paula and Jim!