Summary: Bug issue, broken entrance screen door, scratched TV, stained carpet, terrible wifi service.
When we arrived the screen door was half open and did not budge. Once inside we saw the living room area had a scratched TV and stained carpet area in front of the couch. I proceeded to contact Vacasa about these damages. The next morning we were preparing breakfast and noticed ant-like bugs crawling around the kitchen countertops. I once again contacted Vacasa with pictures. I received a call halfway through our rental stay regarding the issues from the local management team.
*The entrance screen door was fixed on the 4th day of our 5 day stay.
*Vacasa knew about the unusable tv prior to us checking in.
*WiFi was spotty, expect to have to log in on every device using the renters email every time you want to use the WiFi.
*I asked for two nights reimbursement for the damage issues and received 1/2 of ONE night.