We were very pleased with our stay at the Royal Kahili! The condo was as advertised and as expected. Checkin was pretty easy except for the fact that "maps" in the iPhone brings you to a different complex about 1.5 miles short of the actual address, so be aware of that and double check the address your gps sends you to, to avoid some time scratching your head. I would say this condo is best for the traveler that needs a basic place to rest their head while they spend the bulk of their time venturing out to all that the big island has to offer... which is exactly what we were looking for (i.e., we didn't want to spend a lot on a room that we didn't plan on being in that much). We actually ended up spending more time at the condo that we anticipated and are still very very pleased with our choice.
The complex itself is a really nice perk. The pool area is pretty much brand new with beautiful plants, tile, retaining walls, bbq's, fire pit and clean pool and hot tub water, a friendly building manager and friendly full timers. We also felt very secure in the complex. There were no signs of riffraff and for the most part it is a very quiet complex. There is a wonderful beach access right across the street that several turtles visit daily to feed on the rocks. Cynthia was always responsive to my emails and texts leading up to our vacation... and once we were there, I didn't need anything that wasn't outlined in the "during your stay" materials. All in all, we had a fantastic time on the big island. Thank you Cynthia and Noah for offering us a perfect fit!