The condo was really nice, roomy and very well furnished and equipped with lots of extras including paper goods, condiments, great coffee maker and plenty of coffee pods supplied, pool towels, etc. The washer and dryer was a bonus. Others have mentioned the AC situation with only air in the bedroom but we found with the ceiling fans on and the portable fan in the living room we were comfortable. The front door code lock makes coming and going very convenient.
Unfortunately our stay was off to a rocky start when we opened the door and saw linens on the living room floor and bags of trash in the kitchen and the rest of the condo also a mess. Our check-in time was supposed to be 3:00 PM and we arrived at 4:30. I contacted Platinum Vacations and initially was told that our check-in was not supposed to be until the next day, this while I was looking at their confirmation for the correct day in my hand. Once it was acknowledged that we had arrived on the correct date, the maid was called and we were told to return in a couple of hours. We waited until 7:00PM and upon returning, the maid was still cleaning and did not finish until about 7:30 PM. Anyway, that just didn't sit well with us and I will say that we were given a $150. credit by Platinum Vacations which was appreciated.
We experienced a couple of other interruptions during our stay including having to wait for "termite inspectors" and very noisy neighbors upstairs who thought that 5:00 AM was a good time to run around loudly above us and even outside the front door talking and laughing loudly which wakened us. I realize this is not Air B&B or Platinum's fault, just a note that the sound can travel from the floor above, at least in the condo we were in. Finally, one night someone parked their car in our spot which is right outside the front door but there were open spaces so we just used one of those.
All in all we enjoyed the location and the beautiful condo. It's a lovely property and very close to a nice shopping center, restaurants and the Sheraton Hotel where we dined by the pool and enjoyed walking along the beach. We walked next door to the Koloa Landing Resort (fabulous pool!) and enjoyed delicious poke bowls at the Holoholo Grill. We also enjoyed a great dinner at the Beach House Restaurant - note, make reservations in advance for any restaurants you want to visit. We missed out on the Tidepools restaurant as we waited too long to make reservations.
To give credit to our host, she was communicative by text and explained that in all her years of hosting, the issue we had with check-in had never happened before. I also heard from Jordin at Air B&B who was extremely responsive and empathetic to our experience even giving us a credit for a future Air B&B stay.