Ok so I’m giving this 3 stars and I would like to explain why.
First, the pros: excellent communication. Very responsive. They even called me a couple times while I was there to make sure everything was fine.
The location is great! Right across from the beach, lots of places to shop and eat. Make sure you eat at Southshore Grindz if you stay here, they were my favorite! You can even walk around here at night, it’s very safe!
Cons: the AC does not get to the bedroom, it’s stiflingly hot in there. You can see the other reviews from other people, most people say the same thing. My husband and I had to sleep on the pull out bed in the living room which was extremely uncomfortable. The AC is also on a one hour timer, so it turned off every hour and it got so hot we had to get up and turn it back on every hour, which affected our sleep.
My husband and I closed the bedroom windows and it took a couple days for the bedroom to be bearable but even then it was not cool enough to sleep in. We did let them know and they definitely tried to help us, I will give them credit for that. They were very responsive and called us to ask if they could send someone to fix it. But it was also our fault for not letting them know of the issues early on, and it was only a couple days before we were leaving that we told them, so we didn’t want to make a big deal of it and said no thank you to sending someone. I don’t want to give them a terrible review because we did enjoy their pool, the location, and the beach across the street. The place was well stocked, we had hot water, bathroom is really nice, washer dryer in the unit (with detergent), balcony is nice, also a big TV. They also have beach chairs to take to the beach with you, a small cooler, and cleaning supplies including a vacuum cleaner. And their customer service and check in process are amazing! I just want to make others aware of the situation, since there are some negative things but also a lot of positive.