Upon arriving, we were greeted by someone to lead us around and show us where to park as well as the apartment. His name was Arnold and his wife Ida (which live in a surrounding apartment and help take care of the property for the owner). Both of them were extremely accommodating through our entire visit. It was nice to have someone nearby to contact if we ever needed anything (laundry, questions about the apartment, etc.) We had no trouble getting checked in and the communication was excellent with Margaret as we neared our trip. Even before our trip, I was blown away with Margaret's hospitality as we needed to move our trip due to my wife's illness and she went above and beyond for us to make sure we were still able to stay at the apartment for a date that worked best for us!

The apartment looks just as it did in the pictures. It was perfect for our trip! It is in a busy area around Kappa'a, but you wouldn't realize it as it is far enough off the main road to be away from any road noise. There is a parking lot that is close by that the local school uses to park school buses, but you can only really notice them when you are outside in the early morning. They never bothered us at all in the apartment. We were both surprised how quiet the apartment was with such a great location. It is a close drive (less than 30 minutes) to both the North and South sides of the island which made it great for us as we wanted to explore all of Kauai when we traveled there (not to mention it is less than 15 minutes from the airport).

Our trip happened during one of the hottest times in history for Kauai so we experienced some extreme heat and humidity while we were there. We saw records broken almost every day we were there for high temperatures so the air conditioning in the apartment was a must. It is a window unit in the bedroom that we were able to mostly cool down every room, but since we spent so much time out of the apartment exploring, we weren't there during the day to feel how warm it got. Each evening, we were comfortable with the A/C when we got back to the apartment and when we were sleeping, we could make it as cold as an ice box if we felt the need to. I am extremely glad this place had A/C as we heard many locals that don't have any air conditioning complaining about how hot it was during our visit.

Overall, this property was perfect for our visit and the excellent customer service from Margaret made the stay even better. If you are anything like us, you won't be in it much as Kauai is a beautiful island and a great place to explore!