After a long day driving on the road to Hana, my wife and I were looking forward to settling in at the garden room. Unfortunately our stay did not go as we had envisioned. It was awful. The night of our stay was the eve of my 30th birthday and I must say, I wish I could have woken up on my birthday in a different place.
Firstly the Wi-Fi was spotty at best but mostly non-functional. With no cell service in Hana, Wi-Fi should be working so travelers can contact family back home at the very least to let them know they survived the road to Hana.
Also the mattress was very stiff and the pillows were flat. I woke up with a crick in my neck on my birthday. The door is right by the bed and is made of glass panels which did not give the sense of privacy at night when the lights inside the suite are on.
The breakfast was simply disappointing. It consisted of two kid-sized apple juice boxes, two rock-hard bagels with cream cheese in a tupperware container, and whole grapefruits and past ripe passion fruit. The bagels were not fresh, and the fruit was not appealing. The lack of options was frustrating because my wife has a gluten intolerance so she could not even eat the bagel. The coffee maker was not clean and still had old/used grounds and filter in the coffee maker from a previous client’s use! We went to Hana Farms to use their functioning Wi-Fi multiple times and to buy breakfast food and coffee in the morning. We left as soon as the sun rose the next day just to get out of there!
I would not recommend this rental!