Easy to schedule, instructions for finding the key were simple to follow, parking garage remote was easy to operate, and everything worked out well. Spent 9 days on Oahu to attend a conference and visit family. If you're looking for a no frills, small but clean place to stay where you can save a few $$ by cooking and warming local meals easily in the mini kitchen and walking to the Hilton Hawaiian Village (.8 mi.) this is the place for you. Elevator was a bit slow so if you have to be somewhere on time you'll need to allow maybe 10-15 additional min. A/C worked but slow upon startup but who cares if you're enjoying the outdoors and rarely in the room? Ran into David in the lobby just before checking out--he is kind and lovely! Would stay here again.