We came here to spend some time together and catch up with some friends, had planned on having a couple cook offs and such so we went to the grocery store upon our arrival. The fridge does not work, I attempted to resolve the issue without any success. All our food ended in the trash, including a fresh wild caught fish a local gifted us. Hideki offered a full refund of the used nights per her own words if I just cancelled the reservation and went elsewhere more fitting to our needs. This was on Saturday evening, it is Monday morning and I have yet to resolve the matter, I have not heard back from the host for the last 24+ hours what so ever, all my messages, emails and calls have gone unanswered.
The place is definitely not upgraded, it is clear but fairly old and outdated.
Location is good, not very far from most anything.
Response time, is terrible, and the price range is not worth the place.
I spent from Saturday- Sunday attempting to communicate and figure out where I’d be spending the rest of my vacation, it now Monday, my break is over in two days and I’m still waiting to hear from Hideki. Mahalo unfortunately turned into a sour word in my mouth with this experience!