Everything was clearly and kindly communicated. We were "living" in a real neighborhood in Hawaii. Enjoyed waking up to roosters crowing, seeing peacocks everywhere and especially seeing them asleep in the trees at night. Location was away from the city which gave us a chance to see more of the natural beauty of the islands, away from the high cost of hotels and chain restaurants. Morgan answered all of our questions quickly and with kindness. We could not haven been more pleased with our stay. We could even smell plumeria from the tree outside the living room. Everything was nice, well equipped and "normal", we were able to immediately feel comfortable and at home.