Host made the mistake of thinking me and my guest were still checked into the room on our departure date. As her new guests tried to check in and had to wait for the hotel to do the cleaning, she began harassing us telling us we had to leave and that “ if I need to book a new hotel room for my guest you will be paying for it and I will make sure Airbnb charges you for this “.
I checked out at 9am that morning. Her guests checked in at around 5pm.
Why the hotel decided to take 8 hours to get a room cleaned is also questionable.
If there was a specific way we needed to check out or anyway for that matter, it should’ve been communicated in the first place.
Instead of calling the front desk first and making sure her facts were correct, she continued to assume and aggressively deal with the situation.