Sadly one of the least pleasant Airbnb experiences my family has had to date. We had to meet the host for check in where a deposit outside of Airbnb was required for parking. She didn’t know we had our two babies (despite this being in the booking) and made a point to say “oh make sure they don’t break anything”. We spent more time troubleshooting the WiFi and fixing the falling down blinds than enjoying the space. We were shocked to find not only watered down hand soap in the kitchen and bathroom but watered down shampoo and body wash in the shower… There was hair in the shower and bathroom, a GIANT spider in the kitchen, lots of scuffs, dents, dings on doors and walls making what we paid seem unreasonable for such a poorly kept space. The pool was nice but security angrily stormed in if they determined we were there too long to kick us out and get the key fob back. Every time we exited the building there were homeless people literally everywhere by the building entrances. For checkout we again had to meet Lisa who again provided uncomfortable and rude interaction. Hopefully they can implement a self check in option, provide greater cleanliness, clarify on building amenity availability, address the WiFi, and repair maintenance issues so that future guests can enjoy the great location.