On the first day we arrived we found the condo to be a good size and comfy, it was a little warm without AC but we knew that the bedroom was the only room that had it. A 2nd fan in the condo would have been nice because one just didn’t do anything when it got humid after it rained. We did ask for one but it was suggested that we keep the AC in the bedroom on all day and that would cool the place down but that didn’t help. Finding a large cockroach on the first night on the bathroom sink was not expected but we thought it’s a tropical place on the ground level and maybe it got in from when we brought in our luggage so we didn’t panic. When we found a few more over the next week in our bag, then on our clothes in the bedroom and on the kitchen counter that was enough for us. Alex said an exterminator couldn’t come out for 2 days and then we would see some dead ones after that, never mind the fresh spray of pesticides. The bathroom always smelled like urine and the tub had quite a bit of mildew throughout. The cleanliness of the condo wasn’t the best, dirty drapes, dusty living area and bathroom mildew. The sliding screen door to the Lanai was broken and kept coming off the track so we had to wedge cardboard up top so the bugs and geckos wouldn’t get in. We had to keep the screen door open for the air flow or it would get too hot. This is an honest review and we hope Alex addresses these issues. We chose to leave the condo and go to a nearby resort because the bugs were not acceptable. We’ve asked for full refund but so far we have only received a partial. This was a very disappointing stay.