WOW! What a great experience! I HIGHLY RECOMMEND staying at this location. It was inexpensive and a perfect situation for us. My wife and I life on the west side of the Big Island and wanted to do a one week "Staycation" on the east side. We love hiking around Volcano National Park and we enjoy exploring Hilo on occasion too. Alan and Lori's place was centrally located for us. We just needed a bed, a fridge, a microwave, a bathroom and a grill. Alan and Lori's place provided all that but so much more as well.
Right from the start they were very responsive to questions and our planning. We were fortunate to not have someone staying there the night before or the night after our stay so Alan made early checkin available to us and offered a later checkout option as well, through we had to leave early in the morning to get back home.
The Aloha Suite was a great space! High ceilings, and very comfortable. Alan and Lori live in the house about 30 yards from this separate building. They are available if you need them but they don't hover. You can have "getaway private time" or you can chat with them. Your choice.
We cooked on the grill outside most nights under the covered lanai, and ate out there as well. We popped popcorn in the microwave inside and relaxed with a little Netflix several nights right before bed to unwind after a long day of hiking and exploring the east side of the island. Direct TV is an option as well and there are quite a few movies and shows available on the DVR.
Alan and Lori have put together a great booklet overview of places to see, places to eat, places to shop, etc. around the island with spot-on information. They are very personable and attentive, friendly people. We felt very welcomed and safe at the property.
It was very clean when we arrived, Alan was there to greet us at check in. They provided some popcorn, coffee, juice drinks and other little hospitality touches that were very appreciated. The bed was comfortable and the fans scattered around the suite kept things at a comfortable temperature.
Again, we HIGHLY RECOMMEND the "Aloha Suite" of Alan and Lori and I am certain we will stay there again when our next east side staycation craving hits.