Kai was a great host leading up to check-in day. He was a good communicator and was proactive. He set clear instructions on how to find the Airbnb. We unfortunately ended our stay shortly after arriving at the place. It was not as advertised. The place had noticeable vintage to it with ripped furniture and mold in the bathroom. Additionally, there were cockroaches (B52s) that kept us company when we were there. Due to the location of Kai's Airbnb, it is expected that the experience would not be that of a resort, however, it was not expected to have that level of bugs, poor upkeep, and poor general maintenanc. The pictures on the listing did not accurately show the Airbnb in its current state. Given all the challenges, Kai and Airbnb handled the situation well and the matter was resolved in a fair manner that followed policies and terms and conditions.