The balcony is EVERYTHING! Leaving the patio door open at night with the sound of the roaring ocean to lull me sleep wasthe best. The kitchen is very well stocked to cooking. All of the nice little amenities like the beach chairs, coolers, ice packs, snorkel gear, & Beach towels made our stay so nice. The community pool area is really nice & clean. The poolis on the small side but it was never crowded. There isn't much of a sandy beach out front, but such is Hawaii. It is still accessible. It wasn't the best snorkel spot we went to but there were some things to see. There is also a great food truck spot near the entrance of the complex that we really enjoyed.
My only desire was for an additional blanket, one night. I didn't contact anyone to get one but fortunately it was just the one night we slept with the a.c. on.
otherwise, everything was perfect! I would 10 out of 10 stay again.