We had a great stay in Julianne's condo. It was spacious and comfortable and pretty quiet most of the time, as it sits back from the street. We could hear the upstairs neighbors on our ceiling, but it wasn't too disturbing most of the time. We really appreciated the "Hawaii The Big Island Revealed" book and made use of lots of good sightseeing info that was in it. The A/C is a whole house unit so works very well to keep the place cool (as opposed to just a window unit that doesn't cool well as we've had in other rentals). We appreciated Julianne working with us to get the programmable A/C unit working to our preferences so we could control the temperature when we wanted it cooler or warmer. She was very responsive to our needs, wanted us to be comfortable and quick to respond via email. The kitchen had everything we needed for breakfast prep. We didn't use the lanai much at all because it was too warm in the mornings, as it was in the sun. The swimming pool and hot tub area is really nice, as others have mentioned, but we aren't pool people so we didn't spend any time there. Overall we loved our stay here and would recommend it to others.