Staying at Frank's apartment was my first time booking through AirBnB, and it was a positive experience. Frank promptly replies to email enquiries, and arranged access to the apartment for our after-hours arrival. As one of 3 ladies staying together, we felt safe and looked after - the building security team were very friendly and welcoming, which was not expected from an apartment building team, as opposed to a hotel concierge. Joe came in to check on us, give some helpful tips and delivered back a french press coffee plunger that we used for the rest of our stay. Thanks Joe! The apartment itself has everything that you need - kitchen supplies, beach towels and beach chairs, laundry washer & dryer, balcony for morning coffee and afternoon drinks, wi-fi, and two bathrooms. One recommendation is to bring your own portable bluetooth speaker if you enjoy your own music. The location is fabulous! A close walk to Ala Moana Shopping, Waikiki Beach, grocery stores, bars and transport. I would recommend staying at Frank's AirBnB and would book again if returning to Hawaii. Many thanks! From Liza