We stayed there for two weeks. The place was as described and in great location, unfortunately we had few incidents I would like to share:
- Internet didn’t work (was disconnected and it took few days to restore it).
- Code, to access the unit, stopped working on the 2nd day. Shuye responded timely and provided alternative code which worked, however I was surprised why the code was reset.
- On the 7th day of our stay, middle of the night (while we were asleep) a stranger unlocked the door and walked into the unit. We were traveling with the toddler and luckily the stroller was parked by the door, so the noise woke us up. The man who walked into the unit, had the luggage and when i asked him to leave, he explained he had a reservation for the same unit. Shuye and other contacts were not available at that time, but there was an emergency contact Bryan. He was very helpful: arrived to the unit and changed the lock. I hope the management will implement additional controls to prevent this