Robin was a gracious host and we had a great experience renting the whole house. It was a nice surprise to find towels for all the guests, since the "essentials" aren't included as an amenity in the listing, and she even offered coffee in the morning with light breakfast. The internet was a little dodgy, but it sounds like it's normally not an issue, and she tried her best to help us by restarting the router several times. The location is convenient for shuttling people to and from UH Hilo and the airport, but despite the central location, it's quiet and tucked away.