The apartment itself is nice, the floors were beautiful , and the air conditioning was very good. The host was polite and responsive.

During check in, we had a less than an ideal experience. Upon arrival at 7 pm, my girlfriend was harassed by men loitering outside the building and we quickly found that this became a common occurrence. Even though the parking attendant claimed we could not use the regular parking pass to park our moped, our host was kind enough to buy us a moped pass, and we were able to meet him in person. He made a good first impression.

Being new to Airbnb, we were surprised to find some instances of uncleanliness in the apartment upon arrival. Some of these messes included a previous guest's dirty underwear found under the bed, food under the couch, mold and hair in the shower, and dirty/unwashed dishes stacked in the cabinets and drawers. We did not complain to the host because we were new to Airbnb and so we were unsure what to say. It was clear that the apartment had not been deep cleaned before our stay, even though it should have been thoroughly cleaned due to COVID protocols. At the end of our stay, we cleaned the apartment more thoroughly than we found it.

During our stay, the toilet tank broke during normal use and the host tried to charge us $1100 for the damages. The dispute was handled by Airbnb and we ended up being charged about half of that amount. However, we still thought the charge was unreasonable since the damages occurred during regular use. We still believe it was a faulty tank and its repair should not have been charged to guests.

The apartment is in a questionable area. There is a large homeless population, some violence in the area, and the area was neither clean nor safe. We were often accosted on the way in or out of the apartment day or night. Although this apartment is located on the edge of downtown and Chinatown, no one could have prepared us for how dangerous this area is. My girlfriend was groped and harassed multiple times. She did not feel safe enough to leave the apartment without a male companion at any circumstance, even in broad daylight. Although we were on the ninth floor, a typical night included screaming at street level and audible fights. We did not feel safe in this area and advise others to look into what they are getting themselves into before coming.

Parking was less safe than described. My moped, parked in the garage in the proper space and locked, ended up stolen, which was a surprise to me given that this was a security building. Since that incidence, the building felt more unsafe to us even though it was equipped with security cameras.

I would not recommend family or friends to stay here due to safety reasons. We have had countless Uber drivers explain the dangers of this area in downtown. If you are looking for a vacation in Hawai’i, there are much safer options. This place was anything but enjoyable and we found ourselves more stressed than relaxed. I hope this honest review will help others in the future and prevent future unfortunate situations like the ones we found ourselves in.