My stay was fine. The apt definitely needs some love. The shower curtain was dirty, the bed is hard as a rock, the only garbage can was the tiny one in the bathroom, half the outlets didn’t work, and we only had one large towel each even though we were staying for 5 days and there’s a pool in the building. I wouldn’t go back (I didn’t bring any of this up to Nobu b/c I didn’t want to deal with it on vacation, so I can’t speak to responsiveness).