the apartment was amazing, everything we wanted/needed was there..Milan was so accommodating with picking us up at the airport and renting his car for a reasonable price. The location was perfect and central to everything you could possibly want to do on the island. That being said, our last day there was not so great. Prior to our visit i had emailed several times our flight info, when we were arriving and when we were leaving (red eye.) Even when I discussed the car rental i gave our entire flight info. Before our arrival I emailed some questions I had about the apartment to Ida and she quickly got back to me and said she would come over the next day to greet us. Honestly I had forgotten she was even responsible for the apartment and grounds since we didn't see her once the 8 days we were there. On the last day of our visit 30 mins before our alleged check out time she comes up and introduces herself and says we have to leave because they booked a back to back reservation. I was shocked as I assumed we had at least till half the day before our flight to stay. Her response was "it's in the email" well i'm sure it was but i got 10 emails confirming from airbnb not to mention the owner so did i read the fine print...no..yes maybe my fault but when I sent our flight info I would have assumed they would reiterate the check out time. Now it also says check out can be extended, so because no one said anything to me I thought we had the day there, This is my first airbnbn experience I didn't really know how it worked. After I expressed that we were out of options and unaware we had to leave she then looked at me and said "well when did you think your check out time was?" Completely inappropriate...am i suppose to just know and she had 7 days to come and tell us. But her excuse was you guys were in and out and I wanted to say something....So you couldn't leave a note, knock on the door, or email me? She made me feel like an idiot and then offered us an extra 30 minutes as if that would help. So we ended up having to pay more to stay in a motel for the day till our flight. We loved the accommodations and location, would I stay there again, probably not, due to the lack of communication and I just felt we were an inconvenience to Ida and the people who actually live there. So my advice is be very clear to your guests who have never used airbnb, and to those who have the check out times and maybe just send a reminder....i'm almost positive i'm not the only one this has happened to and when you send confirmation emails, one will do, not 10 with a bunch...