Right from booking Jason was super helpful and flexible, as we were driving in from the other side of the island.
The room was gorgeous, huge, comfortable, and clean. We were able to unload our gear, shower, and get comfortable. The bed was huge and comfortable. The bathroom was large and clean with a shower big enough for me, who is close to 7 feet tall.
Jason was always available for advice on the area, other areas of the island, and Hawaii in general. Jason is super friendly and ready to chat if you want to, but had a knack for keeping it short when we were tired and just ready to crash.