We had an amazing stay over the week of Valentine's Day. Eriko was very responsive. The place was similar to what is pictured. Everything was clean and worked. We loved the free parking spot as we rented a vehicle. We read some of the reviews about taking multiple elevators back to the room, however once in the parking garage use the key fob for the room to enter the building in the doors to the left of the elevator and then take the inside elevators to floor 12. This was our second stay in Hawaii and Eriko's place will definitely bring us back. We had no bug issues. It's downtown city living however no one bothered us or asked for anything. The smell in the hallway was sometimes nauseating but obviously not Eriko's fault not sure of the exact cause but I'm pretty sure someone was cooking something as the smell came and gone throughout different times of the day. Overall we will definitely stay again and look forward to booking when we return!
Thanks Eriko!