Jed was available via cell phone, and picked up right away when we had a question for him regarding billing charges. He encouraged us several times to call should we have more questions/concerns. Prior to our trip, he answered all of our questions and provided us with the information we needed to check in.

Listing description was accurate. Front desk staff were incredibly friendly and helpful. They provided us with a packet of info (restaurants, rental gear, merchants, etc.) Additional amenities included fitness room, mini golf and many pools - however, we did not go to check them out.

The unit was very clean, with an ample supply of towels (both bath and beach), good ventilation. Kitchen was fully equipped with just about everything you could need. (We did miss having a kettle, but boiling water in a pot was just fine.) Our unit was on the top floor (3rd) and from our lanai we had a view of the ocean and could even watch the sunset from there. Right across from Beach House Restaurant, where people gather every evening to watch the sunset.

We greatly appreciated the quiet hour rules, although people wake up very early and can be heard through the windows. Also appreciated that the resort had 'rooster control' - we stayed in a different location earlier in the week and were woken up by roosters every single morning, starting at 3am. At Lawai Beach Resort, this was not the case - we slept well, and the bed was very comfortable.

We were very pleased with our experience. We would most certainly stay here again, and next time for the whole week or longer if possible!