Floyd is a deceiving, money hungry manipulator. I'm already being served this subpar, terrible accommodation while paying way more than it's worth, and when I encountered a problem FULLY COVERED by airbnb's refund policy, he was extremely unsupportive. On the first morning of check-in a few hours into our stay, we used a FILTHY towel he provided with very off-putting stains exuding a putrid smell. After that experience, we didn't want to stay any longer as we feared what other filth and grime we would encounter in this claustrophobic, depressing airbnb, so we requested to cancel the rest of the stay for our money back. On the phone, Floyd offered to replace the towel and refund the cleaning fee, but the place was absolutely disgusting and vile and we did not want to stay, especially after using their dirty towel. He told us to cancel the reservation and he would take care of the rest... Surely enough, we get off the phone, and to make sure we wouldn't lose our money and be stuck without housing, I asked Floyd to confirm THROUGH THE APP'S MESSAGING SYSTEM that he would refund us (as he SAID on the phone) after we cancel. He refused to back up what he told us even though our request is covered by Airbnb's refund policy (have a look for yourself under "Travel Issue 1c" in their refund policy). Since we couldn't get our money back to go somewhere else, we had no choice but to stay and ask for just the cleaning fee. Floyd refused to even refund us the mere cleaning fee despite his offer (another lie from him). When I opened a claim with Airbnb, this deceitful cheat told them that I was "running a scam" because I didn't check in (send a message that I arrived). I have PAID IN FULL for this stay, and I would never return nor recommend it to anyone. This is a foul, deplorable, and neglected accommodation. The host is untrustworthy, unaccommodating, and dishonest. This is not the place to stay, especially if you're on vacation. Don't stay here. (Beware of whatever ungrounded lie he will contort in his response to this to protect his pockets.)