Sen was great to communicate with. We had a little issue with check in but it was resolved right away. The bed was comfy and the complimentary snacks he left for us were nice. The condo is dated, but had beach chairs, boogie boards. There is a pool to use, but it is across the street at the Poipu Athletic club. It's nice and has lots of other amenities, but it is off property which we weren't aware of. The condo complex is right on the beach, but you'll need just a quick walk to get to the actual beach.