My perfect stayed did a great job with communication from start to finish. My family has stayed at Kapalua Golf Villas several times and we return bc we love the location. This unit is my least favorite. It is significantly outdated with large, heavy and overly used furniture. Upon our arrival after a long day of travel we arrived to an extremely hot condo. I understand the need to conserve energy, but when you pay big $$$$ it seems the AC could be turned on an hour or two before one arrives or at least set to a cool temperature. It was midnight when we finally arrived and so hot that we went to hunt down fans in the closets. While we found three fans to plug in (2 worked) to help cool things off they were extremely dirty. So dirty I didn’t want the dust and grime blowing on me but needed the air to move. This is a simple fix. Additional Cons: master bedroom mattress was not comfortable as it had dips in both sides of the bed, the master bath sink faucet is odd to say the least-it is 15” high and interferes with washing ones face; the ceiling fan in the master bedroom does not work correctly-it operates to move air up vs blowing air down on you; queen size sleeper sofa is extremely uncomfortable for anyone over 50 pounds - there are wire coils every two inches; the kitchen faucet has terrible pressure making washing dishes slow and difficult-bathroom sinks and showers have more pressure; trash can in kitchen is the size of a small bathroom trash can-requiring a family of 6 to take the trash out multiple times a day. On the flip side the pros include: the linens are very nice (but they charge you if you stain them in anyway $250😳); the provide ample beach towels, chairs, and toys (usually my past units have also provided beach umbrellas and boogie boards, be sure to pick these up on your own); the kitchen is well stocked for cooking; the location is perfect; the ice/water machine in the fridge was leaking on the floor and they were super responsive in getting someone out to address the problem). All in all it is a beautiful location and could be much nicer with a few changes. Mahalo 🌺