My family and I have travelled the world and are accustomed to 5 star hospitality. We have a love like most for Maui and over the past 30 years of travel to the island have hit all the major resorts. My wife and I believe one of the best resorts on the island is the Whaler property. Amazing location to shops/restaurants, fun beach activities, safe and overall ideal for families.

That said and in point form below are the pros and cons specific only to unit 1201 hosted by Maui Resort Rentals. This is collectively our families opinion on unit 1201 and appreciate others may vary.
We rented and paid in full for 5 nights (leaving the unit after the 4th night due to safety issues cited below) & after arriving Dec 16, 2021 at the resort, wanted to end our trip with the "Crown Jewel" of the Whaler. Funny thing about a Crown Jewel, although they can appear stunning can sometimes be mistaken for a cubic zirconium.
Pros:
- Best view property in the resort and possibly all of Maui
- Extensive renovations showcase extravagant mill work in the study/third bedroom all boasting high-end, crica early 2000 appliances ;)
- Spacious both inside and out via wrap around Lanai
- Outdoor Brown Jordan furniture is lovely
- It's the Whaler and its awesome
Cons:
- Very much Sub par cleaning upon entry, odd given the times we are in
- Front door did not lock properly and is a definite potential security issue (cut my hand on the hardware trying to fix it)
- Carpets need at a MINIMUM deep shampoo if not full replacement most unsightly
- Cupboards and bathrooms need a deep cleaning if not replacement
- Dishes in cabinets were all dirty and glassware stained
- Two dish towels were that was left for us to clean with so you do not have the tools to clean
- Upon entry to the lanai, covered in pigeon feces
- No closet space. Have to hang your clothes above dirty beach chairs. No where to put your shoes
- Front desk phone in all rooms do not work. You have to call the property on your mobile to get ahold of someone
- The sound system looks amazing but was way too complicated operate especially with multiple controllers with no clear instructions on how to operate
- Furniture is OLD and DINGY needs replacement
- Baby grand piano is nice but that's the extent as there's a full wrapped cover and lock. Why even have one?
- Maui Resort Rentals although quick to email a response take no action thus leaving the paying guest on their own
In closing, the unit's views are mind blowing and if you can get comfortable with 3.5 star at best furnishings, the fact that the front door does not lock, you'll have a good time. IMHO, at the price this unit commands, there are better units on property