Lene was awesome at communicating...very responsive! She had some welcome snacks for us when we arrived, and even brought us brand new boogie boards and newer beach chairs (which we used often) a couple of days into our stay. The suite is in a great location on the east shore, so we were centrally located between the north shore & south shore. The kitchen was well stocked with pretty much everything we needed (there is no dishwasher, though)....so we were able to eat breakfast in the suite every morning and make lunches to take with us a couple of the days. And there are some great places to eat within just a mile of the suite as well (Tiki Tacos is a hidden gem). The king bed was very comfortable, and the a/c kept the bedroom cool while we slept. We would definitely stay here again if we make it back to Kauai.