Overall we enjoyed our 6-night stay at The Imperial Hawaii even more than expected! From the moment we drove up and received immediate help with the car & luggage from the valet to the excellent service from the front desk every time we asked for new towels or trash pick-up until our convenient Express Check-out, the service there is exceptional! The location on The BeachWalk and the building amenities (hot tubs, rooftop pool, owners' lounge) are all fantastic and added a lot to our stay! Do not miss the views from the Owners' Lounge on the 26th floor!
The unit worked well for us and we especially enjoyed the 2 lanais and how quiet it was on the 21st floor. We had everything we needed with full-size fridge, dishes, pans etc. and loved having the ABC Store with the deli on the ground level and many shops & restaurants just steps away.
We also appreciated the use of the beach chairs and the easy walk to the beach every day.
The whole process was so smooth and our stay truly felt like a "home away from home"!