Disappointed overall - the only Airbnb that has been unimpressive. This was largely due to the wifi (advertised in the ad, and the main reason we chose this Airbnb) not working 5 days out of 7 (we ended up getting an apology and partial refund from Airbnb for this). We could have picked somewhere cheaper but really needed wifi so was happy to pay the extra for a place with wifi. Obviously not Helen's fault, but we did not get hat we paid for, and she would only offer a few dollars to cover our own data cost on our phone so we had to take it up with Airbnb. Also though the door onto the lanai (outdoor balcony) did not lock so there was outside access (Airbnb are aware) and the included bodyboards advertised were falling apart and held together by tape (we bought a new one with our own money and left it behind for future guests to use!). Oh and the shower is DREADFUL; the water pressure is SOOOO low it is like a trickle!! I only washed my hair once when I was staying as that time I struggled getting the conditioner out of my hair! Relieved to get to our next Airbnb with a decent shower!
Positives - Helen seemed pleasant enough when we met her in person (she popped in quite a lot actually), the hot tub on the complex is awesome, and the location (Princeville) is beautiful. The microwave and hot plate were also handy and there is sufficient cooking equipment (be aware it needs washing in the bathroom sink though!)
Overall though we would not recommend - it wasn't terrible, but it was the worst Airbnb we stayed in during our month in Hawaii (5 different airbnbs) and actually our least favourite Airbnb experience we've ever had (out of around 25 trips in various countries all around the world!). We wouldn't Have minded if it was cheap but the price was comparable with some INCREDIBLE places we stayed! It still did not ruin our honeymoon though - Kauai was amazing!!