Viktoria was very accessible. We requested booking and within minutes had confirmation. She sent a welcoming email and had a concierge service keep us well informed both before and during our trip. All of the wonderful details about the condo really made the trip even more spectacular. The recommendations by the concierge really made our time worthwhile and they never steered us wrong. The condo was clean, easily accessed and so comfortable. It was really nice to know as soon as we arrived in Maui exactly where we needed to go, how to get there and how to get access to our condo. The bed was so comfortable that we slept easily. I was also really grateful that the kitchen was fully equipped with utensils! I can't think of anything that could have made this trip better!