I think Betsy and Forest are kind people. They helped return our gifts from our trip after we departed our Airbnb. The lanai is fabulous and became a pinnacle part of our trip where we would spend time relaxing in between excursions. A very beautiful and peaceful place. The only thing that guests should be mindful of is that the roosters do start quite early and if you leave your windows open, you will certainly hear them. The AC is a nice alternative if you don’t mind the noise.