Catherine is a good host, she communicates promptly and is very helpful. She was very generous to accommodate our flight schedule by letting us check in one hour earlier than the usual time. The unit is tidy and cozy, it feels very comfortable. The complex is quiet and has beautiful ground. The view from the pool is gorgeous, can't ask for more. Hope the cold water issue can be fixed, but overall we had a very good stay. Thanks very much, Catherine.