First of all I will say that the condo was beautiful. We’ve stayed at the papakea many times over the years and we loved being able to come back to this spot in Maui for our stay. The condo was SUPER clean like spotless which is a huge deal to us and the beds were very comfortable. We loved that they had extra beach chairs for us to use when we decided to head to the beach and the view was wonderful. We were provided with more limited items that definitely won’t last a week like toilet paper, paper towels, hand soap, dish soap etc so be prepared to purchase some of those items if staying here.
Now down to the not so fun part - we were told by My Perfect Stays that there was a central air system in the unit before we booked but there isn’t, there is just a unit in the living room that doesn’t really reach the rooms. It was quite warm especially with a baby! It made it quite difficult to be comfortable and to give her naps or put her down because we had to sleep with the doors open or it got way too hot in there. We weren’t super thrilled seeing as this was the only reason we decided to book this unit since it was supposed to have AC vents in the rooms. The only reason I’m even giving 4 stars instead of 1 is because we were able to come to a resolution / solution with My Perfect Stays, but I will say that it took a while and we were the ones that had to figure out the solution because My Perfect Stays didn’t really give us many options to choose from as a solution and it was a headache and really stressful. We wasted almost two days dealing with it, being in limbo on our vacation and not being able to settle in because we didn’t know what to do. After going around in circles we finally figured out a solution but our trip was not as comfortable as we hoped for which was a bummer. We had to have fans blowing in our rooms with the doors open and it just wasn’t ideal because the Papakea didn’t allow any type of portable AC units in their rooms. I hope no one else has to experience this. We do appreciate that we were able to come to a resolution and try to make the best of it. Other than that the condo was truly beautiful and we loved the updated kitchen and showers and everything which was really nice.