Sue was a very good host and communicated very clearly with us the entire time. The condo was clean and newly renovated with a great kitchen. She had thought of many things that would be needed by travelers including cling wrap, Tupperware and foil. Our son broke something and she couldn't have been more gracious. Our only disappointment was in the lanai. They have done their best to make it attractive but it is an enclosed area with no view. We were expecting something different based on the write up. But overall this was a nice place to stay in a good location.