It’s a beautiful place to stay & the apartment would have been perfect if the window was not broken as well as the kitchen unit.
When I spoke to Mark to complain about having paid so much for a weekend and not have everything in working order, he was not kind or offered the aloha spirit he advertises .. instead he seemed angry that I would not make myself available to wait in the apartment on my weekend off while his people come to fix what’s broken.
Even though I gave them permission to enter the apartment whilst I was not there nothing was fixed and Marks attitude really spoilt and put a dampener on my entire weekend which I was really looking forward to and ready to pay although it was above my budget.
I feel that It is not the responsibility of the guest to be waiting at the apartment while people come to fix what’s broken. I deserve to enjoy what I paid for.
Even though I was willing to overlook what’s broken and wanted to extend 2 more days whilst I looked for a more permanent place to stay, to spite me, Mark totally refused to extend my stay which I felt was to punish me for daring to complain about the amenities not being up to standard. I’m shocked by his attitude and not at all the aloha hospitality I was expecting.