Richard was great and was easily to get hold of if you needed him. He was also very accommodating in getting us in way before check in which made our day better instead of hanging around with luggage. He also gave us a lot of useful pointers and the info sheets that are in the room helped out as well. By far the best part of experience was Richard's personality and easy nature.

The room is located in the upper floors of a Hotel which I figured out before I booked but some might not know that. It was an older but clean room with minimalist features but came with all the items listed in the posting. Just right for myself and the wife as we only need a clean room with a good location as we are out most of the day. Others have said it can be noisy but I figured that was common in Waikiki by the other reviews and I always carry earplugs with us no matter what the hotel so we did not have a problem.

In short would I stay here again? Yes, as it met our needs for our vacation.