We are deeply disappointed with this Airbnb, and unfortunately had to scramble to find new accommodations after only one night. I’ll preface this review with the staff (specifically Angelina) was incredibly professional and patient while trying to resolve our issues, but unfortunately the state of the condo itself was beyond her control and we wanted to move and begin enjoying our long awaited vacation.
When we arrived, it felt like an absolute sauna in the apartment. There is no air conditioner and we asked for a few fans, which were delivered later in the evening. It was all we could do to pry the bedroom windows open, and the window sills were filthy and some broken, and our hands were covered in dirt and grime after opening them. The floor was gritty, and our feet turned black if we walked barefoot in the house. The bathroom sink and shower were both slow to drain, so it was really gross taking a shower. The towels were very hard and scratchy, and while we couldn’t sleep with blankets due to the extreme heat, some of our sheets were pilling. In addition, when we arrived the elevator was broken, so we had to carry all our suitcases up 4 flights of stairs, which was challenging especially for older people in our party.
The kitchen seems stocked with normal dishes, toaster, and a coffee pot. The view from the balcony was very nice, looking out over the pool and ocean. There is a beach walking distance and many surfers in the morning, and lots of shops and restaurants near by. We did have loud neighbors sitting on their balcony watching vulgar television shows at full blast, so it wasn’t great ambiance.
This was not an ideal start to our long awaited family vacation, and I am very thankful to the staff who were quick to respond and allowed us to leave and salvage the rest of our stay on Maui.