Margaret provided a ton of very helpful information on the area and what to do, where to go, etc. and was also helpful in trying to set us up with somewhere to leave an extra car while we went backpacking on the north coast. The location is convenient to downtown Kapaa and the bikes were a really nice amenity, so much so, that we canceled our car for the few days we were visiting and rode bikes everywhere! The Apt. itself was very clean and the onsite managers were helpful, and we really loved the first days breakfast that was provided :)

Given the positives of our experience, there are a couple negative things I feel like I should mention that made us feel a little misled. I don't believe the host actually lives there so maybe she doesn't know, but the noise was definitely a problem. I saw another review mentioning noisy construction, and since my boyfriend and I were specifically looking for a quiet place I inquired about the construction and was told that they were fixing up an apt across the way and it was complete. However, the family that lives on the property is building a Gazeebo so there was electric power tools, hammering, etc. from this. The biggest problem though, is that the apt. is also directly behind an ACE hardware. The bedroom window basically faces the loading dock and starting at 6AM on weekdays a forklift starts loading crates, wood, chains, all sorts of hardware onto trucks causing all sorts of loud crashes and incessant beeping from the forklift. This goes on periodically all day, but consistently in the mornings and it's like they are in the room with you, even while wearing the provided earplugs. So if you're going to be gone from 6M until whatever time they close, you'll be fine, but otherwise keep this in mind. My boyfriend and I booked this place to rest and recover from our backpacking trip so it was a big issue for us, especially since I had specifically asked about the noise level. Also, while the onsite family was very helpful, they have a baby and small children which made for a lot of crying and yelling at times, usually right outside our bathroom. It's a little awkward trying to use the facilities while people are always hanging out just outside the window...