First, Jenn is very responsive; I don't think I waited more than a minute or so to hear from her with my questions, and I had a few. Second, the lockup is great. Across from a beach park and surf lessons and within easy walking distance of great food, bars, and shops. Kihei is nice and laid back. If you want a super touristy spot this isn't it, but it is Maui - chill, relaxed, and fun. Renting a car to explore the island worked well for me. Third, the room we great. It was clean, modest decor, private, perfect spam for 1 or 2 if you plan to spend most of your time outside (why wouldn't you?). A great spot, good responsiveness, and a comfy, private room with en suite bathroom/tub and shower. Definitely recommend.