Nicole was an amazing host. I failed to follow the detailed instructions regarding location of property. We had several family members staying at Turtle Bay Resort so I was mistaken thinking we were in a different unit 33 property across the street. After calling Nicole she was very responsive and asked security to assist us as she started driving up to to take care of me. The situation was quickly resolved and we discovered my mistake. She went out of her way to ensure that I had a smooth check-in. Nicole’s place was much better than advertised! Perfect location, right next to the pool. Made this trip perfect and stress free. Definitely recommend this property. On site security team was also welcoming and made us feel special. Just can’t say enough good things about the place and our host. You will not be disappointed if you use Nicole for your AirBnb needs.