Communication with Resortica was easy and prompt. We arrived late at night and had no trouble accessing or finding the condo as instructions were very clear. Location is an easy walk to shops to pick up basic grocery items. I recommend Island Farms in the Queens Shops. Pricey but convenient. Walking distance to several restaurants. You'll need a car to access better beaches than a A-Bay which typically has murky water and no waves. Recommend Hapuna State Beach or Mauna Kea about 10 mins north of the condo. Condo had everything we needed i.e. Hair dryer, soap, shampoo, etc. Boogie boards, beach chairs and umbrella in the garage were great. My husband and I would stay here again! Jacuzzi and pool were nice extras, although there were tons of kids over the weekend (we went to the beach anyway). Great place to stay if you don't want to do a hotel.