Do not rent this place or do business with Vacasa Hawaii. The air conditioning in the bedrooms did not work, and there were very loud, ugly portable A/C units taking up space in the bedrooms instead. The hot tub did not work, and it appeared to have been out of order for an extended period. The washing machine had a faulty lid, which wasn't a major problem but just another indication of how the place hadn't been properly maintained. The property managers did nothing to let us know about these problems ahead of time. They did give us a $200 refund to account for the hot tub not working. The unit was very spacious and beautiful, but it lacked some basic hospitality details (e.g., tea/coffee). There were many notes posted throughout with nitpicky rules that really subtracted from the luxury feel of the place and made us feel unwelcome. We had to reschedule our stay due to COVID disruptions last year, and I found the property managers to be very difficult to work with. It took many phone calls with AirBnb, Vacasa, etc. before Vacasa was willing to do anything at all to accommodate us - the only option they were willing to consider was canceling the trip entirely and forfeiting almost $2000. Only after weeks of contentious discussion did they agree to let us reschedule, and they did not provide any alternative dates at a price comparable to the original booking, so we ended up paying almost $800 extra. Any one of these issues might have been understandable, but when you add them up and consider how Vacasa handled them, the end result was a very disappointing rental experience that did not live up to the potential of this beautiful unit on an amazing island.