First I want to say I thought Cynthia was a very friendly host and very gracious. I did have an issue with texting her hours before my arrival and never hearing from her. I arrived at the house and found her there and no mention of my text. In addition, I had to book this room twice because the first booking didn't get responded to within 24 hours and expired. Due to the limited selection in Hilo, I rebooked. So communication was pretty poor overall. The other problem was her and another guest having a pretty vocal conversation right next to my room around 6:45-7am. I think if she were to tighten these things up it would be a great place to rent.