A wonderfully secluded place. The sleeping cabin is well kept & clean. We only met Pua from the staff. She was very helpful and pleasant. If your going to choose Whitehaven for your stay, follow the instructions for directions from the host below the link to get directions. DO NOT follow the directions on Google Maps. If you use GPS, type in Hilo Orchard Farm. Once you get to the farm pull over and type in the address to Whitehaven. It's easier to find. Suggestions for Whitehaven: #1. Build stairs or a ramp from guest parking up the incline to the cabins. The grass is slippery and there's a puddle at the bottom. #2. Put rugs on each side of the bed. The floors are cold when you 1st get out of bed. Only complaint is having to walk across the yard on the wet grass in my slippahs in the wee hours of the morning to use the restroom. Other than that, it's an awesome place! -Curtis & Maria