Ellen completely forgot about my check-in and was not responding to messages that I send up to 8 hrs before checking and couple of hours before check-in.
When there was issue with the check-in, she was again unresponsive and I have go through Airbnb support to her to respond.
Lot of things happened after that which eventually resulted in me leaving from her place and finding another accommodation. I worked with Airbnb to cancel the reservation.
Main issues being
- unclean and messy house
- construction happening on the site, which made pool inaccessible
- allocated parking lot not available
- host being unresponsive and unwilling to talk on phone to resolve issues
Ellen was pretty much saying find another place or accept what you get. I choose to leave.