This is overall a positive review and I would stay again.
Check in process was great. Took some innate trust on navigating the parking garage, a little confusing but it worked out pretty quick. Communication was fine. We had an issue with the door latch where even after successful code entry the door wouldn't open due to a faulty latch. It luckily worked some of the time. I texted the host and they said they'll fix it the next morning. I asked for them to confirm when maintenance would come by, but that's where the communication wasn't good. Their only text was the morning. The host never confirmed even after I followed up asking for confirmation. Maintenance did come around 11-12pm and fixed it in less than 30 minutes.
Cleaniless. Things were mostly clean. The floors felt dirty. We don't like to walk around in our shoes. Our feet were black just walking around the home. My wife and I are very clean. We actually cleaned up a bit before settling in for our 7 days. The counter seemed pretty clean. The fridge was very clean, bathroom was clean. Shower head was a little weird, but it's because it has a switch. Other than the floor everything was good. We bought additional hand towels and toilet paper. Hand towels wasn't We also bought some soy sauce and didn't use it. Next guest to enjoy. Everything worked. TV, internet, AC. The air conditioner was loud, but nothing they can do about that. The coin laundry is nice to have. They have two beach chairs which we really appreciated. Those chairs had zipper bags which was extremely useful. They also supplied laundry bags. Little thoughtful things which we appreciated. When requesting late check out you have to use a different App. A little inconvenient. We were declined for late check out, likely because of how busy they are. Overall, we enjoyed our stay and it was as described. If I could recommend anything. Improved shower head. More quiet AC unit if possible. Provide a courtesy mop, some guests might just do a quick mop themselves =). But really, great job on everything you really had thought through most things and had it in your book. Enough, toilet paper just enough. Next guest gets a whole new set for free!!