My wife and her parents stayed here for 5 nights and enjoyed the place. Diana was very responsive to our questions and special requests. The place was super clean and had nice finishings. The bed upstairs in the loft was comfy (king) the downstairs bed (queen) was a little stiff. The place had everything we needed and when we asked for an umbrella, Diana delivered it very quickly.
The location is convenient, right next to the Westin Hotel and quick hike to a secluded beach. There is a nice market about a mile away and Hanalei Bay is 5-10 minute drive.