Faith was very responsive & helpful during the booking process, check-in, check-out and our stay itself; even though she was on O'ahu she answered queries via SMS & phone calls.

The property is just as described and was a clean, comfortable base for our few days on the Hilo side of Hawai'i: in addition to the obvious sights, don't miss the Red Road; and the Hilo Farmers' Market was great value.

During our stay (December) it rained a lot in the evenings, so be prepared for this & a few mosquitoes in the area.