We flew out to Hawaii from Oregon. My fiance being 6 months pregnant made it even more disappointing when we where not let in to this room until after 6pm! We had reserved room for what we thought Beas two nights, and the front desk would not let us in because we did not have an emergency contact. You read that correctly, it was as petty as that from the start. They do not tell you there is a front desk. it's more of a hotel feel and the building is very run down and a lot of construction going on in building next door that is loud. Secondly there is no fan in bathroom. found hairs in tub. Other then that room was clean, even had boogie board and nice city view from balcony. Lastly, we thought we had reserved room for 2 nights before we had to move to our next reservation for the rest of the week. Well it turned out wasn't the case. we where at the beach with rented equipment lake paddle boards, chairs, umbrellas etc. so we couldn't just leave equipment there at the beach while we went to check out. We where charged $30 for every hour we were late. We got charged $60 for an hour and a half, instead of getting a complimentary late check out like most hotels would do, But when the front desk didn't let my six month pregnant fiance in for over 3 hours at check in after a long flight all we got was "a sorry" So if you are going to stay here just know you are dealing with someone who sees you purely as $ dollar sign. I WOULD NOT RECOMMEND THIS PLACE. do not stay here. We went across the street to Hilton for $60 more and had a way better experience and even had private beach. Very Disappointed.