Ryan was an excellent communicator, friendly, and the check in process was very straightforward. The townhouse is in a quiet, gated complex a couple of blocks back from Napili Bay. The house has been tastefully renovated and we (family of 5) enjoyed the well-appointed kitchen and spacious back deck (with BBQ). We also appreciated a few extra family friendly touches that were provided such as a pack'n'play, toys, child gate, and beach toys. To walk to Napili Bay took us around 5 minutes with 2 kids in a stroller and the northern end of the beach is suitable for young children to swim. There is a great shopping complex about a 3 minute drive away with a supermarket, pharmacy, cafe etc. The only downside was that we could not walk to the shops with a stroller as there is no road verge and no consistent footpath. Apart from that, everything was great! We would definitely recommend this place :) Thank you Ryan and Sarah.