Worst experience with a rental ever! The description claimed the unit was air conditioned but when we arrived, it was over 90 degrees. We immediately contacted PS who at first said they’d send someone out the next day. We were miserable except the room with the twin beds, which was reasonably cool. Some of the employees tried to help and eventually someone came out to find one of the a/c units was on fan. They turned on the 6 floor fans and 6 ceiling fans and said it should be fine. It was not. We called at that time and I asked the situation be escalated to the GM of PS as we wanted to be moved to a unit with working a/c. I was told that the unit was as described in the listing, that I could find a hotel room for my family, but that I was under a contractual obligation to the owners of the unit and I would need to pay for our stay in full. Thank goodness for Airbnb help! Ultimately I sent them photos of the a/c units set at 68 and the room temperatures in the afternoon of over 95 degrees. Finally it was agreed (with just one night left to stay) that we would get a discount on our stay and we found other accommodations thanks to Airbnb’s intervention. It was much more drama and aggravation than we ever wanted. I will never deal with My Perfect Stays again!
Although it was tough to appreciate the positives of the unit, there were some. Location was central to lots of desirable coffee shops, restaurants and shopping (although pretty high noise level with the busy road and not walkable), the grounds were well maintained, the beach and park across the street were top notch, especially for snorkeling, sunbathing and beach activities. The unit is well equipped. The big drawback is that the a/c units were meant to cool a room, not an entire unit.