Caroline was very to the point and helpful with any questions. Didn't see her but I was in and out of that place so much it didn't matter. And everything from check in to check out was easily accessible with her detailed instructions. Easy and quick to answer back. Location was near a lot of popular places that I could walk to. Parking was outside of building and a across the street but not a far walk at all. Her place was clean and had a great view with simple yet cute decor. Even though I live here I would def. stay here again.