Ashley is the best host at communication! Any time I had an issue (which were all small), she was right there to answer my messages and resolve. As far as the unit itself, it is a shared space and thankfully my family seemed to be the only ones in our section of the home. The kitchen is well stocked and everything was clean. The bathroom could have a better door but like I said, we were the only ones there so it wasn’t too bad. The room was spacious but a bit warm. There is no AC, and the windows aren’t very big but when opened helped a lot when the sun was down. As for the area of Maui the home is in, it can be a little sketchy for some because of the homeless and “characters” but no one bothered and my husband and I even walked to the Texaco near by at night. All in all I was most impressed with the communication and how Ashley did the most to make our stay comfortable. She allowed us to check in a little earlier and even gave us access to the shared kitchen before check in because we had food we didn’t want to bring to Lahaina with us.