Bruce was very responsive to emails. The condo is as it appears online, the pool is rarely busy which was great for our kids, the laundry room was easily accessible and check in and check out was smooth and easy despite arriving late at night. The pull out bed is not a comfortable option for sleeping but the beds in the bedroom are fine. There is not a good swimming beach within walking distance but having the Coconut Marketplace nearby was very convenient. There is an ocean view which is nice but unfortunately there is a wall across the street from the condo with people living in the vacant lot which impacted the view. The condo was consistent with the pictures and description.