Melisa is very responsive and accommodative. The rooms were as described. The location is amazing and convenient with an extraordinary view of the mountain and canal. We woke up to double rainbows every day—just simply magical. It’s walking distance to Waikiki beach, many restaurants, and the shopping malls. The 7-11 around the corner will be your bestfriend. Definitely the best bang for our buck in the Waikiki area.