Ok so we stayed 26 days here and really didn’t have any problems. All things we needed were in the room. Clean and ready for our stay. It was hot during our stay so they brought us an beach umbrella to block the sun so we could enjoy the porch. And see the view of the palm trees and the ocean just a short drive to town and all the entertainment you could want 5-10 minutes away depending on traffic. My wife caught the flu just before we were to leave and Alexa worked with us to keep us in our room as long as possible before the next guests arrived. The cleaning lady is a wonderful person she worked her schedule around our departure to help also before cleaning up the room. Definitely stay here again when I come back to the Kona region Mahalo Alexa for all you did.