The doors are not normal. I recommend instructions for opening, for those of us that are not accustomed to a single key hole for both the dead bolt, and the latch bolt.
Waited no less than 15 minutes on-hold, before I figured out the door myself and finally hung up. I did arrive later in the evening, so that might be why.
The jacuzzi was out the entire stay, 1 week. That was a bummer. Pool is nice and clean. Condo was clean. Location was great. Sandy beach within a mile. Rocky shore just off the property, or maybe part of the property, no idea.