Stayed for 2 and a half months while buying a new home on the east side of the island. The location is great for house hunting and doing business on this side of the island. My wife and I walked most places in downtown Hilo from the apartment. The location, price, and what is included cannot be beat anywhere else.
Joy is very easy to communicate with and she was accommodating for our entire stay.
If you need a place longer term in the Hilo area this is where you will want to be. It is not a resort but it meets all of your needs in location, price, amenities, and a very nice host.