Marie was very responsive and communicated with us whenever we needed information. We enjoyed staying at their place. It was within a block of the beach. We walked down Nene for several blocks and it was a beautiful walk toward the public beach. When we left our camera battery and charger, Maria graciously mailed it to us when she found it. My husband loved the chickens and took pictures of them and talked to Maria about them. Everything was clean and it provided a good location for us from which to see the Hilo area.