Julie's house is located in a good area for the exploring the region. Volcanoes National Park was 45 minutes away and the beaches were even closer. Julie and her mother were easy to reach and quick to respond via messenger. We had a few minor issues to which they responded very quickly and solved as fast as they could. Unfortunately, the water pump started leaking while we were there leading to no water. Julie was great at keeping me updated regarding progress in fixing it and very accommodating when we made the decision to move houses when it became clear it would not be a quick fix.
Overall, we had a good experience and wish we hadn't had to move houses. The only negative was that the house could use a deep clean (especially the floors). We loved the night sounds of the jungle and appreciated the availability of provided games for the kids.