Joann was very responsive in helping us with the bug issue we had. Luckily only I think only 2 or 3 of the 5 nights we stayed there we had some bugs in the kitchen. One of them even flew and was about 3 inches long! My wife and I do not like bugs a lot, but I think staying here helped us get over our fear of bugs and Joann helped to assure us we did not have to worry about any of them. Also luckily they stayed in the kitchen and never came into our room.
The location is great as it is walking distance to beaches and lots of restaurants so that was nice. We also made great use of the boogie boards! And my wife and I had a great time with them.
Joann also gave a great ideas of what to do or eat, so that was very helpful as well.
It was also nice having an air conditioning unit in our room and made it much more comfortable to sleep at night.
I would say the only harder part about staying here was having to seem like we had to do chores. Like keep the screen door open during the day so we could have a breeze go through as well as leave other windows open. I felt like it may affect security with people being to see inside, but no problems thankfully. Also we had to take out the trash every night, keep the kitchen as clean as possible to prevent bugs, and do the garbage disposal every night. Also not sure if it was the wind but a few times we came home and the balcony screen door was wide open so that may have let a few bugs in.