To begin with, I had a horrific experience of walking into a not cleaned up condo during covid times other than the time that I wasted after the check in time this was a great health risk to me and my husband. It was after I called and informed the customer support at Maui Paradise Properties that they realized that the condo was never cleaned up. Once informed it took 2 hours for them to just get me checked in which led me to lose my evening reservations and wasting the evening here on my honeymoon vacation. And for that you just offered me half of the cleaning fees as refund which was $90 which doesn't even come close to compensate with me losing my time and peace walking into my honeymoon plans like this.
After I walked into the condo with all the check in hassle that I had to go through below are the issues that I came across and I can provide evidence for everything I am writing here:
1.) Air conditioner remote not working
2.) Broken luggage / suitcase rack
3.) Old dirty bath rug and bedroom rug
4.) Ants/Bugs in the bathroom sink
5.)Old dirty appliances that include cracked microwave, rusted spots on the refrigerator and a non functional dishwasher
6.) Dishwasher did not work - like mentioned above
7.) Paint coming off of the kitchen cabinets
8.) Old dirty bedding stored in the closet