There were a lot of bugs in the unit, specifically ants/roaches. I was bitten several times on the leg by ants while in bed. One night the host had a evening dinner party for his son and his son's 7 friends. They made a incredible amount of noise, not talking, stomping on the floor and what sounded like furniture being dragged around. I phoned the host and asked him if they could tone it down a little bit, his response was I am having a dinner party for 8 people (His son and his son's 7 friends) and your out of luck. This was an unbelievably inconsiderate attitude to give a guest. Even he realized after the fact how wrong he was by texting me hours later that he was sorry about all the noise.
This host gives each guest a printed booklet. In it he states 'If there is anything I can do to solve an issue for you of any kind PLEASE LET ME KNOW. NEGATIVE REVIEWS HURT BUSINESS and we do all we can to make it great for you', if only I could believe that last part. Cam needs to put into practice what he puts on paper.
The best thing about this place is the location, only a ten minute walk to Shipwreck Beach, good snorkeling and you can jump off a 30 foot cliff into the water. Short driving distance to Koloa Town and other south shore destinations. Access to the washer/dryer is good. The immediate area seems very upscale and is very safe.