Jeremy was always friendly and handled everything quickly. For instance when I first checked in which was late at night I noticed the fan had a noise. The next day it was replaced and he texted a photo. I had a problem with a wash machine. He refunded me on the spot. His helper (sorry I forgot his name) was always around working and available to assist with anything. I have stayed here twice in 2 years. There are long term renters here as well