I was actually unable to stay our scheduled night due to a delay in our flights. Even though it was after the 24 hour time period Floyd was outstandingly generous and kind enough to give me a refund for half of the cost. I was not expecting this as I understood that it is a big loss for them to lose business for a night during the busy holiday season. I was so surprised and grateful for his understanding and generosity! Will definitely do business with them again if ever back in Maui.