Overall, we had an okay experience. We arrived for check in at 3:00 but they were still cleaning the house. We appreciate them taking the time to clean before our arrival but some communication would have been nice so we could have 1)stopped at a beach along the way to kill time or 2)would not have a car full of Costco groceries that need to be refrigerated hanging out in our back seat an additional 45 mins.
We pull back up to the house and wait the last 5 mins for them to finish up cleaning and the host comes out to tell us we need to buy our own toilet paper, what? We paid $3100 to stay for a week I think that should include the toilet paper. I think she saw the look on my face so in her defense she did stop by with more supplies the next day.
The biggest bummer of this place was that at the time we booked our stay, during our stay, and at the time of writing this review, HOT TUB is listed under the amenities AND there are photos of a hot tub in the back yard. THERE WAS NOT A HOT TUB IN THE YARD. That was a big deciding factor for us booking this place vs somewhere else so we were pretty disappointed about the false information.
We also feel some bait and switch vibes coming from this place. At the time of this posting and during our stay, the photos in Airbnb do not match the actual house. For some reason they photoshopped extra palm trees and bushes throughout the yard along with how the backyard is set up. Why?
The bathrooms and bedding could have been a little more clean. We found a bunch of hair which kind of grossed us out.
My younger sister went to sleep on the downstairs twin bed but as soon as she set her bag on the bed the mattress fell into the broken bed frame. She had to sleep on the couch instead. Kitchen cupboard fell down when we went to open it. The host was informed of both of these items being broken during our stay. Hopefully they fixed them for the next people. The refrigerator does not get very cold. We rotated things from the freezer to the fridge so they wouldn’t go bad. The outside grill does not get very hot. Even with a full thing of propane our burgers took 45-60 mins to get to medium well.
The bikes, snorkel gear, umbrellas, beach chairs and blankets were a huge plus. Also, being able to do laundry on site was helpful.
This house is not walking distance to a beach, which we also had an impression of based on the photos.
Overall, we felt like we overpaid for this house. It wasn’t a terrible or bad experience but for the money we paid and for the bait and switch tactics we feel ripped off.
We hope this review is read and the hosts can be more honest towards future guests.