This was a perfect place to base ourselves for a couple of days in Hilo. There was plenty of space in the house for us (family of 4). Communication from the owners was very efficient and prompt. The wifi was excellent as were the laundry facilities (big washing machine and separate top-loading dryer). Overall we thought it was good value for money.
Only small downsides were a broken shower head and parts were a little dusty when we arrived (shelves, cupboards and under beds). Could also do with some sort of blinds for the bedrooms for late-sleepers. These are only minor blemishes, though. I would definitely stay here again and recommend it to others.