Poor Unit #5! It has become run down…
The ad states that the unit sleeps 4…NOT IF YOU WANT TO SLEEP WITH PRIVACY AND COMFORT. The pull out sofa bed was disgusting! The bloody mattress (see photo) was filthy and unsupportable as a sleeping option.
We contacted Julie the Real Estate Agent (mistake) the day we arrived and asked for a replacement mattress or sleeping arrangement. If she was unable to improve the sleeping situation we asked for a refund and we were willing to book at another location.
Her reply: “Yes, the unit has one King and a pullout sofa sleeper as advertised. I would be happy to talk to you further about options to enhance the sleeping arrangements, but to cancel at this point would not be a option with a refund as it is within the 30 day cancellation policy.”
We contact her again and made it very clear that the sleeping environment was unacceptable.
Her reply: “I can work to find something today to improve the situation if you let me know what is wrong? The picture it look like the bed operated and open but what can we do to improve”
After requesting a new mattress or sleeper sofa we never in 6 days heard back from her.
If you are a group of 4 and want nice sleeping arrangements and an ounce of privacy look somewhere else. This listing provides false information.