Carol was very responsive and friendly even before our arrival.
the house definitely needs some upgrades and maintenance. there are 3 rooms in the house but one of them doesn't have AC, even we came in Dec, the room was very stuffy and hot in the afternoon. there were 3 fans provided but it wasn't sufficient. This room was closest to the highway so it was noisy even at night; a good ear plug helped tremendously. the Main kitchen light didn't work, even in the morning when we have breakfast, the entire kitchen was super dim. it wasn't impossible to navigate but definitely not convenience. there were other small things, but they were mostly due to the age of the house. I have communicated these issues with Carol and she was very responsive and even came by to the house to remediate the issues as best as she could. despite her effort, some of the major issues weren't resolved. for the price, it does the job for the value!