For such an expensive trip I will say they did a great job of ruining it. I specifically said when I booked that I was in Hawaii for my parents wedding. On the day of the wedding THE WATER WAS SHUT OFF. I was unable to shower, brush my teeth, or use the bathroom. I contacted the host and all I received was “A sign should be posted by the elevator about water shut off, we have no control over that” First of all I would like to say THERE WAS NO SIGN posted ANYWHERE. I asked the bellman, concierge, and front desk and none of them knew of a shut off happening. When I communicated this with the host they were very dismissive. I literally had to pick up my things and go shower across town at my parents rental place. The entire wedding I was scared to return to NO WATER after a long day in the sun because I hadn’t heard from the host. I contacted Airbnb support and they assured me my host would take care of my refund. The host offered me $50 for me not seeing the sign posted, and not reading their house rules. A sign was not posted, and I read the house rules several times before booking and even after. Nothing said be prepared for a random water shut off. The blinds are also terrible and missing quite a few. You will wake up with the sun beaming in your face at 5:30/6:00am every morning unless they fix them. Location is perfect. Easy access to everything. I wish I didn’t have to write this review but I don’t think I was taken very seriously for such an expensive, important trip.