Misleading
As a remote worker and New Airbnb customer, my stay was not up to the professional standards that I was used to. Too many issues came up during my stay, many of which the host was made aware of.
Unclean – The unit was NOT thoroughly cleaned as listed. For such a small space, I was shocked at how filthy and neglected it was. It was ironic to see cleaning supplies and bug spray to use up.
*There was A LOT of dirt and dust accumulated under the bed, in kitchen vents and kitchen cabinets (fire hazard), black mold and dirt alongside the borders of the kitchen counters and sink (health hazard), yellowing and rusty appliances and décor throughout, dirty baseboards around the unit, dirty floors and crevices throughout the unit, dusty ceiling fan in the living room, thick layer of dust on the back of the hanging surfboards, worn and torn curtains that looked chewed up from a dog, dirty areas around the bathroom, and a loose washing machine surface. Many photos and videos were posted and provided to the host as well.
*The bed and pillows were not comfortable for sleeping. The old and worn curtains didn’t block out any light. It’s just like a sunroom.
Security – The location is sketchy at night. The building is old as mentioned in the listing. This came with a grouchy property manager and an old smelling unit. She was very rude to me, delivery workers, and other residents. She got into my face for no reason as I waited for a grocery delivery. She thought that she could take her bad day out on me due to my short height. Several male residents and my delivery girl witnessed the property manager’s jealousy towards me. I had to tell her to not be rude to me. She doesn’t practice the posted Covid health measures (Ex: mask wearing, social distancing) either.
*The rental had poor noise insulation from the barking dog across the hall and street noises (Ex: pool across balcony, etc). The side streets were NOT quiet as the listing stated.
*There were building maintenance issues as well. Electrical maintenance needed to shut the electricity off for 3 hours during my stay with just a simple asking vs timely notice. The living room ceiling fan also stopped working during my stay.
Communication – Response time on the app and/or phone text was often slow to nonexistent with Alyssa. At one point I had to ask her to update me when issues came up (electrical maintenance, upstairs neighbor doing morning renovations, etc). I felt like I was receiving excuses most of the time. There were no apologies. Any issues that were stated to be fixed I requested to be done after my stay to avoid further issues.
I can’t recommend this rental to anyone, especially digital nomads and remote workers who require greater comfort, security, quiet, and hosting support. There are better areas on the island for that.