The checkin process was extremely difficult and concerning. On the day that I was to check in, I messaged Peggy 3 times to ask for information about how to get into the condo. She never responded to me on the Air BnB app. She did, however, text me on my phone to ask for my travel details. When I called her back to speak directly, she seemed to have no idea who I was and didn’t know anything about my reservation, even though she had just texted me. Peggy refused to communicate with me through the Air BnB app and said that it was a “waste of time.” I had to text, email, and call multiple times before I received check in information. She was rude, expressed irritation towards me, complained that she was “getting so many emails because it was tax season,” and hung up on me several times. I ultimately did get into the condo, however, it was a very unpleasant and stressful experience, as I worried that my reservation would be cancelled or delayed like others noted in their reviews.
The condo had everything we could need, was very clean, and was in a wonderful location, just steps from the beach, however, booking with Peggy was not pleasant and I would not book with Peggy again.