The room is privately owned (as mentioned in the description) and is apart from hotel services, but the front desk does what they can to help. Remember to reach out to the Hawaii Dream Realty TEAM, who is responsive if you need anything, just a little harder to reach during after-hours (but that is to be expected, everyone has their own life). Other than that, the room's layout is just like a hotel room; however, they provide you dinnerware/silverware, a microwave, and a mini fridge just in case you have some leftovers to bring home. The building itself is aged, but the room is clean. :-) Most importantly, the location is very convenient being in the middle of Waikiki. Everywhere is walkable.