The place is clean and Joseph was responsive and provided an extra sleep mat that we needed. It was great having all the beach equipment:) AC worked great and so did the fans. The kitchen had everything we needed to prepare meals. The Country store is conveniently located. The people that work at Plantation Hale were very helpful and pleasant. We enjoyed eating at Hukilau Lanai hotel just across the street. We noticed a few tiny ants on the kitchen counter who were attracted to the bread crumbs on there, and it was easy to take care of it by cleaning the counter. No other insects. The laundromat machines are conveniently located but not convenient to use due to the required app having bad reviews and requiring $10 at a time. We would stay there again, as it was a good deal and convenient to reach the airport, North Shore and South shore towns.