The owner and host were extremely responsive and quick to resolve a few unexpected issues mostly beyond their control (kitchen flooding, broken key stuck in the lock, host accidentally taking the room key with her). If traveling solo, be prepared to pay for parking upon first checking in/out -- you'll get charged if it takes longer than 10 minutes to find an unreserved parking spot, run up to the room to get the parking pass, and back down to the car to check out (it's only a few dollars, so not a huge deal). All the issues I had are probably not the norm for this place, and I was generally satisfied with my stay overall.