Robb and his family were very friendly. My wife and I didn't get a chance meet his wife Ayumi, but their kids were also there to greet us, which was nice. We think Robb's place is a great place to stay in while you're in the O'ahu area (it's not far from the airport and Waikiki). It outdoes the description. Everything you need is there (light snacks, towels, washer and dryer, travel magazines and flyers, outdoor water toys, and BBQ area). It is clean, well-kept, looks nice, is located on a corner so the wind flows nicely, has two AC units that work well, a good WiFi connection, and a comfortable bed. We don't have children, but the neighborhood is safe, kid-friendly, quiet and peaceful. We planned on taking advantage of the full-size refrigerator, buying groceries, and eating in, but it wasn't terribly expensive to eat out, so we used Yelp to help us find the good spots. Robb and his family were ready to respond at a moment's notice but respected our privacy as well. And since we were able to take great, uninterrupted naps, we would definitely recommend it and stay again!