While we didn't meet Chandy due to our jet lag, her communication was stellar! In addition to speedy replies, Chandy offered many activity suggestions. The location is very close to the airport (and Kua Bay) which is why selected the reservation! Everything was as advertised. If you leave the slider open for air, just make sure you adjust the blinds so they won't blow and make any noise (I forgot to initially). Overall, stay was as expected and incredibly convenient being so tired after landing. (Would be great for early morning flights too!)