We specifically chose this location for the advertised A/C. We were there for a wedding & the bride was planning to get ready for her big day at our place (because of the A/C). We knew only 2 of the 3 bedrooms had A/C, but when we arrived, only 1 room's A/C was working. We notified the Property Manager immediately (although it was 8pm) and were told that nothing could be done over the weekend. It was disappointing that a property of this size doesn't have an A/C company on speed-dial. They did stop by that evening with 3 stand-up fans, which we appreciated. The Property Manager visited the next day, to confirm the unit wasn't working & say they'd left a message with an A/C company, but there was no guarantee of availability. We said we'd be patient, but that the A/C MUST be working Wednesday morning for the bride's prep time.
Randomly, the A/C started working the 2nd night. We updated the property Manager, but also specifically asked that the A/C company still come by ASAP. Of course, the A/C stopped working within hours of making that call (guessing it ran for 10 hours)? More calls & texts to the Property Office & Manager, but no answer until the night before we checked out. Meanwhile, we had a sweaty bride and this portion of the trip was RUINED.
I'm extremely disappointed with the lack of urgency on Parrish's side to FIX what they advertised as an amenity. I know A/C is a luxury, but if the description had said "1 MAYBE 2 bedrooms with A/C", we definitely would've chosen a different property.
We did get a call from a Manager the following week (after we returned home), who offered a small reimbursement. What they SHOULD have done, if they knew the A/C company couldn't come out during our stay, was to get us into a different unit which had working A/C. They should've answered our calls & texts while we were on the island, not when we were already gone. They could've done so much better.