We arrived and followed the easy instructions for check in. The front office was very friendly and helpful. The location was perfect for us. If you just want a place to stay and relax this would be it. No car needed to enjoy multiple restaurants, shops and relaxing beaches. The place was spotless when we arrived. Kitchen was well stocked. Beds were very comfortable. The place had everything you need for the beach. No need to buy anything. My son donated his boogie board so there is a new one there for everyone to enjoy. In the evenings I would sit out on the balcony and enjoy the sunsets. This place has split AC with vents in both bedrooms and the living room. The thermostat is set at 72 and you cannot change it. During our stay 72 was ok for the bedrooms but it was not cool enough (for us) for the living room. When the sun sets it gets warm in the living room and the AC struggled to keep up. Our biggest problem and only problem was the AC would turn off by itself. After we went to bed, in the middle of the night the AC would turn off. It would get stuffy enough to wake us up, even more so in the living room. My son slept in the living room and would wake up in the middle of the night to turn all of the thermostats back on. AC is very important to us. I contacted Anke and she responded immediately. Anke worked overtime to try and resolve this, including the weekend. Unfortunately she was not able to resolve this while we were there. If the AC is fixed I would have no problem and would look forward to staying here again.