Due to many flight cancellations and delays, we arrived two days later than anticipated. Nick was very understanding and responsive when we had to keep rescheduling our pickup time/date. The car has a ton of awesome off road upgrades as well + nick has a very good video walking you through the car. The iKamper was super easy to use and was very clean and comfortable. We had a great time at our campsites (just make sure you have campground permits - it can be tricky to find the correct site to buy them). At the end of our reservation, Nick dropped us off at the airport which was very nice! We would definitely stay in the iKamper with Nick the next time we’re in Kauai!