The grounds were dirty. Cardboard sidewalks and a shopping cart filled with miscellaneous items was in the common area. The room provided had NO KEY in the lockbox. The pool code provided was the wrong code. The hot tub was completely unavailable although it was listed as an amenity (and the reason I chose the rental). The kitchen sink was broken and flooded the kitchen as soon as I turned on the sink.
I left the rental 2 hours after checking in because of the many issues I encountered upon arrival. Nome of the issues were remedied. Host promised to issue a full refund and said “not to worry” and that “he will take care of it”. However it has been a hassle trying to get a refund and now host is only offering partial refund and blaming me for not canceling the listing.
Worst experience. Now I’m stuck paying for a room I NEVER stayed in that provided no room key, inaccurate amenities, wrong pool code and a flooded kitchen.