Britt was very helpful! Her and her family were there to greet us and she was available for questions via text. The place was a great size, there was a washing machine and dryer for $1 each load, Netflix, and giant dinning room table. The room with the two twin beds is an addition to the house, so you almost feel like you are sleeping outside, which was fine with me. You def need a car here as you are pretty far from the beach or Kona. Note there are small children in this neighborhood and during our stay they were up playing outside around 6:30 AM, just an FYI if you are hoping to sleep in.