The Resortica Staff were amazing and thoughtful. They were very responsive to all of our needs and requests. The condo was beautiful and well stocked with everything we needed to cook an amazing thanksgiving dinner. The pool and hot tub area was perfect and right across the street from our unit. The only downside was the condo manager complaining about our vehicle (they are very strict about what type of vehicle and how many you can have), but Kim from the Resortica staff intervened and made everything ok immediately. Just FYI, the condo does come with access to the Mauna Lani Beach Club but not the Mauna Lani resort area. Overall, it was amazing!