Kristine is a fantastic host, and the communication and availability she had for questions was unbeatable! The apartment is very clean, and the king sized bed was very firm and super comfortable. The couch was also comfy, and there is lots of stuff to watch on the TV if you like. The AC is cold, and the hot water is hot. The space is situated in a residential complex, and the neighbors seem to go to bed early and are very quiet. If you are looking for a comfortable, relaxed place to stay in Hilo, I recommend Kristine’s.