Dawn was very helpful. We arrived early in Kona having flown over from another island. We were able to check in early and really appreciated it. However, we were unable to check out late when United delayed our departure by 5 hours. It made sense because the company had cleaners, repairmen, and inspectors scheduled.
Nice layout but not a homey feel and hot. The air conditioners don’t work well and the fans aren’t enough. If you prefer warmer temperatures this place will be fine for you. We like it cool at night, so found it warm for sleeping.
Lovely veranda for breakfast. That was our favorite part. The complex has pretty grounds, too. Located less than 1 mile from old town Kona. (You still want to drive and park as the shoulder is narrow for walking but doable.)
Hasn’t been updated in a long time and little things don’t work. It has all the basics. Everything you will need but no frills. Think of this as a mid-tier hotel type of stay with similar amenities and restrictions.