Richard had excellent communication and while we had a few hiccups early on, he fixed them immediately and was very responsive. It is an excellent location and as such, really great value for the price. However, in light of this pandemic, what I cannot accept was the cleanliness. When I arrived, there were dirty dishes in the cupboards, hair and sand in the bathroom, unclean sheets, etc... Given the fact that there were such length instructions given to guests about cleanliness for these very items, I'm beginning to suspect the host expects the prior guest to clean for the next one?