Mike and Natalie were very friendly and helpful -- they even wrote a note and drew a map so we would know a little more about Kailua-Kona! Their place is clean and convenient to the beach and shopping, and is a great spot to relax. They have boogie boards and snorkeling gear that you can borrow. And a gecko might hang out by the pool! We also appreciated the laundry room. In addition, Mike and Natalie provided good information up front and responded to questions quickly. This was our first trip to Hawaii, and we truly enjoyed staying at their home. Their place is very neat and fun! Lots of special touches. Mahalo!