Barb graciously helped us after a last minute change by the host from another condo company. She had amazing response time and understood our current situation. Lucky for us, we weren’t stranded and in fact, it was a blessing in disguise as the condo and surrounding facility far exceeded our expectations. The condo was even nicer than the pictures…it felt like a home away from home! We will 100% be staying here again! Mahalo, Barb!!!