I haven't ever left a bad review. This is a first for me. This is my 12th time to Hawaii with condo stays each time. The lockbox to retrieve the key was hard to open and close. The sliding doors needed the tracks cleaned out so were hard to fully close and if not closed AC wouldn't work. The pullout couch mattress was warped and had pee and a blood stain. There were no sheets available for the pullout. There was a semi clean blanket. After complaining to the host little was done. The host only had staff bring me a new cover (no bedding). I refused to use it covered or not it is still there and unsanitary. Also beware non refundable. This is there for a reason! I do want to give a shout out to the workers at the condo they were nice.