I wanted to love this listing, the house is good and it's located closed to the volcano. However, the bed sheets in all three bedrooms clearly HAVEN'T BEEN CHANGED after the last group. There were sand and mud, used paper tissues, body hairs, small rocks and grass and more stuff I couldn't recognize on the sheets. I took pictures of all the bedsheets and contacted the property manager Tommy first. He came late that night to check the dirty bed sheets. After checking he apologized and offered to wash and dry them then. Since it was too late we sent him back and removed the dirty sheets ourselves aside. I slept with all my clothes on and on the mattress cover. It was a long night since it was cold in the mountains at night. After we left with disappointment, Tommy contacted me telling me the hosts refused to give me any refund since we stayed the night and they had to pay the cleaning lady. It was even more ridiculous because the cleaning lady apparently didn't perform. So I sent the same photos to the Airbnb platform and the case manager also thinks the bed sheets are not in a livable condition and refunded me part of the fees. As a traveller, I believe the cleanliness is the most important factor for people when choosing a place to stay, and the bedding, among all the other things, is the most fundamental one needed to be sparkling clean. I was disappointed in that of this listing, as well as in the hosts' attitude towards dealing with an issue. I won't recommend this listing unless someone enjoys sleeping on the sheets others might have stepped on.