One of the people at the front desk was very unpleasant to talk to. Required us to show a negative covid test and our passports at check-in even though this was never mentioned in the booking or messages from the host anywhere. If you are requiring this sort of thing you need to let people know. Luckily we both had one. The same person later refused to let us keep a bag behind the desk after check-out until we could go to our next check in which was inconvenient. The others at the front desk were all great and the concierge was informative and kind. I saw a cockroach in the clothes dryer on our floor while doing laundry. I saw several (4+) people urinating in the parking lot of the hotel from the balcony view within 15 minutes on a Monday night. The room itself was nice and well equipped. The location was great and had beach access.