KEN truly made our vacation memorable. Every detail was taken care of. Everything from a video about how to get to the unit taken just days before we arrived, to ongoing frequent check-in‘s making sure everything was taken care of. KEN went the extra mile with our family and made recommendations for restaurants in the area as well as for activities we could do with our children. He even remembered it was our seven-year-old‘s birthday. We could not think of a better host with whom to stay on Maui. He overdid everything. When we arrived, we walked in to a box of Hawaiian chocolates and a thank you note and even received wonderful follow up from him after our stay. We would not change a thing and will stay with Ken any chance we get!