We were very excited at the prospect of a holiday driving around Oahu in a van, liaising with Tim for weeks beforehand, he was obliging in answering our questions and sending us information. The excitement was short lived though on the day we went to pick it up, Tim had promised us there would be four seats and on inspection we discovered it was only three plus a wooden box with a cushion and no seatbelt. We have no idea how anyone would think this was a safe option! As we started to query him on this he pretty much ignored us and returned to his house, eventually coming out again with a poor suggestion that his father could install a seatbelt for the box. We were not willing to risk the life of one of our family members, it would not comply with any legal safety requirements and make insurance invalid in the event of an accident, of course we declined this ridiculous offer and ask for a refund. Again Tim was very unhelpful, he told us to take it up with Airbnb and returned to his house, leaving us on the street wondering what we should do next. Fortunately a wonderful taxi driver found us a hotel, not easy on busy Friday afternoon in peak season. After a few days of liaising with the helpful staff at Airbnb we got a full refund, five stars to them, zero for Tim!