Adeline is amazing with communication. She replied within minutes. We had a problem with the shower, it had a leakage but was fixed within hours. The only thing I would say about this place is that it smelled terrible! The sheets and towels smelled so weird. The whole apartment smelled gross. We bought a candle to defuse the smell but it was over powering. The building itself is runned down. Only one elevator worked during our visit, which resulted in a long wait period to use an elevator. Lastly, they do have 24/7 security that I loved! It’s an affordable place to stay but the smell of absolutely everything is a deal breaker.