The superhost status is misleading and they are definitely not following any enhanced cleaning procedures.
PROS: The condo building is quiet and it's a quick walk to a beach. They also have a rice cooker which is amazing!
CONS: There were dirty dishes in the dishwasher and a stain on the bedsheets when we arrived. Traveling in a post-pandemic world is already stressful. So, I was particular about renting with a superhost who was using the enhanced cleaning procedures.
When informed about the condition of the condo both the owners and property managers were quick to respond.
We gave them a chance to fix the issue by allowing them access to the condo when we were out sightseeing. However, when we returned after being out for 8+ hours, there were still dirty dishes in the dishwasher.
To Shyana's and Steven's credit, they were very responsive and offered to refund, and then actually refunded, the cleaning fee. But we would preferred a clean place on arrival. The rice cooker and view could not make up for the dirty condition.
Also, the photos have been edited to make the place look bright and airy. The place is actually dark and outdated and needs updating. It is not worth the cost even if it was clean.