We had a great stay at Katie and Hank's for our week-long dive vacation. The check-in process was super easy and communication was great. The place is very spacious and comes with all the amenities you could ask for. Just know that there is no elevator but that wasn't much of an issue for us. The location is great as well, walking distance to many shops and restaurants in Kona. We'd definitely consider staying here again on our next trip to the Big Island.