Sam was very good at communicating. He was helpful, kind & quick to respond. The condo was great- beautiful grounds, quiet, awesome location. The place has beach items- chairs, boogie boards, towel rental at beach and pool. There are 2 places to check in- they are far from each other. I may have missed the instructions. Go to castle on far side for check in. Check in was easy after we figured out where to go. Bed in the bedroom was super comfy. Kitchen had lots of items for food prep. Great balcony with table and lounge chairs. Overall it was lovely. Sam was great. I recommend this place.