Jon is a wonderful host! He was incredibly responsive to all the questions I had before our stay, and ensured that everything was set up so that my check in was smooth. The room was amazing: two big bedrooms set up on opposite sides of the unit with a full kitchen and living room in between, two big bathrooms with baths, washer/dryer in unit, and a decent-sized balcony with an awesome ocean view. The location of the ocean view rooms is great—we were just a five-minute walk from room to pool, and an extra 3 minutes to the beach, close to the elevators, the lobby, the shop, and a five-minute walk to guest parking. The pools at the resort are amazing, we basically spent all our time at the pools (great for kids, especially). The beach is a nice beach, soft sand and small waves (not so great for snorkeling, but good for swimming). If you’re looking to stay at the Nanea, I recommend Jon’s place!
Some things you should be aware of while staying at the Westin Nanea:
-no housekeeping services for stays less than 8 nights (even if you are willing to pay for it), though they will bring you extra towels, sheets, laundry/dishwashing supplies, etc.
-the first 24 hours of valet are free, then it’s a per day charge; guest self-parking is free
-the main restaurant is only open for breakfast, so your only options for food are the sundries store or pool bar (which has pretty good food!)
-customer service is meh, expect to wait on hold a lot.
-poolside service is basically nonexistent, especially on weekdays.
-it cost $25 for a beach lounge chair and $35 for an umbrella.