Eva was very quick with the communication regarding everything. Place was easy to find and there were a lot of things to do around the area. If you do have a car, save yourself the trouble and pay to park in the garage cause it’ll be easier going in and out. The room had all the necessities and everything was provided. Only issue sometimes was the key card not working but you would have to just go to the security guard to reactivate it. Another issue was the elevator took a lot of time even though you are on the 30th floor. One of the elevators was broken so that was out of our control. Overall great place to stay and would recommend it to anyone wanting to stay near Waikiki area!