Chin and Twu are awesome! We never got a chance to meet them, but they were super easy to get in contact with via phone and text. They gave excellent recommendations for restaurants and places to explore. The location of the condo was great. We were able to walk to all the shops and restaurants nearby which was helpful because traffic and parking along those places would have bee pretty hard. One thing we would like to see improve is the cleanliness of the condo. We booked the place based on location, affordability, and cleanliness. The first two were as expected but the last was a bit dissapointing. The bedding was not fresh (it felt and smelled like someone had slept there for several days before our arrival) and we found many ants on the kitchen counter. We never left any food out except once-- a scone that was tightly wrapped in a paper bag (from starbucks). But all in all, it was a great experience in Waikiki.