The location was great- generally more serene and quieter than Waikiki. I ended up on the 4th floor facing the lagoon pools so that part was a little loud during the day (kids playing, which I don’t mind too much, but my kids were not with me) when sliding glass door was open but I’m guessing that is something you can discuss with the front desk. I didn’t bother, as I was not in my room that much. Talia was very responsive and addressed my specific questions about a tea kettle which was in the room and also available from front desk. Everything was pretty much like staying in a hotel including bell service which I appreciated. The gym access was great (pared down yoga props available) but has early closure right now, at 2pm. No water bottles in the room so you have to go to the few water stations by the pool and check in (as far as I observed). The front desk says the room water was filtered but I think the filtered water machines probably taste better. Otherwise the room was a basic old school non updated room with everything you need in kitchen including toaster, rice cooker, plates, cups, glasses and utensils, drip coffee maker. I would bring your own lotion/shampoo/conditioner for sanitary purposes but it is there in a pinch including a blow dryer. Bed was perfectly comfortable. Overall I had a good stay. Enjoyed the location and amenities, proximity to coffee shop and ABC store (on property), very much.