When it comes to communication, Milo and Theresa went above and beyond what I could have asked for. They were very responsive and informative before, during and after our stay. They even sent us a thank you postcard!... The unit was well situated. Unlike many of the other units, this one was easily accessible from the parking lot so you don't need to walk far to get to the unit. At the same time, you don't hear a thing from the parking lot. Very comfortable, cozy unit with high ceilings. It overlooks the pool and tennis court, but you really don't hear a thing. There's a great view of the mountains and water from the lanai which we used 2 out of 3 evenings for dining. Very relaxing to just sit out there. The resort is walking distance to Queen's Bath which is a plus because parking is extremely limited there. Overall, nice stay and a large part is due to Milo and Theresa being wonderful hosts! Mahalo!