Location - access to beach was great. Views from level 10 excellent. Close to parks and the zoo and Diamond Head. Appreciated the sense of space rather than just tall buildings. Open walkway from lift to room added to feeling of space. We liked the quieter, calmer end of Waikiki but access to other beaches, shopping, restaurants was easy to reach by walking. Liked the comfortable feel of the lobby - very welcoming.
Convenience - Code for the door, no keys makes security simple. Well equipped - lots of kitchen appliances. Appreciated the beach mats.
Able to organise great trips from the lobby - snorkelling was highlight.
Communication was good. Would consider staying there again.