NOTE: You will not be renting a private property, there is another small house just 20 meters or so in front of the main house that’s rented out to other short-terms guests.
Although this was a beautiful location and house (with rough road in and out), I had quite an odd and disappointing experience with the hosts. I’ve stayed at dozens of Airbnbs over the years in many countries and this may be the only negative review I’ve felt compelled to write.
The odd/unpleasant things that happened during our stay may have been annoying but were not so severe, but this turned to worse when after checking out I received a text from the owner Keith that we left the place a “mess” and he would ‘definitely be charging us more.’ I knew I didn’t leave the house a mess and was shocked by this. Especially considering the following 4 issues we had during our stay, which I kindly decided to let slide and not raise a case about:
1. Ashley who is the on-property host did not have the house clean on time for our stay. It took her over an hour beyond our check in time when we arrived to have the house ready for us - we had to wait outside until she was done. It was a bit annoying, but we dealt with it and I was not going to make anything more of it, but found it very ironic that after this they asked *us* to pay more when the house was not made clean for us in any reasonable time frame (and additionally they also have a standard cleaning fee of $100 which we paid)
2. Ashley was drinking a bottle of wine while cleaning. I found this inappropriate, especially given her tardiness with getting the house clean for us. Seems like they have a deeper issue with the cleaning/management of their house/property which had nothing to do with us.
3. It was not made clear in the listing that we’d be sharing the property with other guests staying in a small home only about 20 meters from us. I may have not booked if I was aware of this in advance.
4. The generator was not working properly, and for the last 2 days wouldn’t even turn on. Ashley knew about the issue on the first day when we started it up and said she fixed it. Obviously it was not fixed.
They sent me 1 photo of the “mess” we left and it showed a kitchen with 90% of dishes nicely washed and on the drying rack, with just a few cups and spatula on the counter. To call that a mess and demand more money, given the 4 points above which I never asked any money back for, and the fact that I already paid $100 for cleaning, was just absurd.
I tried to be reasonable and say to them that there is plenty more on their side that would warrant my reimbursement so let’s just call it even and move on. He would not and filed a claim with Airbnb to charge me more (they haven’t). It was just so odd.
I don’t necessarily think these hosts are explicit trickers or whatnot, maybe they just had a bad week and took it out on us. But just know what you might be getting into when booking with this property.