I have held off from writing a review for a week and half to not review out of emotion. Let me start by saying I am an outside sales rep and for over a decade have spent regular nights in hotels and am a top contributor with TripAdvisor with vast majority of reviews being 4 or 5 stars.
We booked this location for 7 nights, and abandoned it for a hotel after 3 nights. I'll start from the beginning.
No host greets you, they give a door code and that's it. Not necessarily a big deal.
The hotel lobby is fine, I've been here before. The front desk called us over as we were waiting for an elevator - to get our info. I would presume in case there is a fire or something.
Upon entering the room you realize just how small it is - no complaint about the size, its exactly as the description and other reviews. But it is extremely small. Part of the problem is a bunch of unnecessary bulky furniture. There is a lingerie chest in the bath, doubt anyone would put their clothes in there. Another chest of drawers in the living area with TV on it, totally pointless and filled with old books. The sofa was the nicest item, but you couldn't use it!! It is literally the only place to put your luggage.
Dirty dirty dirty, I'm sorry but it was gross. The bathroom is disgusting, shower is slimy old tile, it is super dark, the vanity is the smallest I have ever seen (handy bulk jug of drano under it, yes you will need to unclog drains!), the bathroom walls had dark material on them (im guessing fecal mater or blood), and the walls were just generally very dirty!
Where to hang your clothes? There is a tiny box of a closet in the bathroom, it is about 24 inches wide by maybe 36" tall, yes that is it.
The ceiling fan, DO NOT TURN IT ANY FASTER than the lowest setting. This thing is terrifying and was wobbling crazily so we quickly turned it back to lowest setting.
The murphy bed is a great idea for a place this small, but you can't put it up! There was nothing to hold it in place and there were pieces of tape hanging from the top which I presume was what others used to hold it up. The edges of the platform holding the mattress are all dirty and grimy.
The bedding, its all mixed and matched - not a big deal if it is clean. The white pillow cases had large yellow stains, the accent cushions were grossly stained and we immediately removed them from the bed.
WHAT MADE US ABANDON THIS PLACE? On the third morning as we were sitting on the deck, at 7am the air conditioner condenser (which was turned off) started smoking and got extremely hot!! It is covered by a bunch of garbage, broken wood and snorkel gear, all stuff that could catch fire so we unplugged the unit. It kept smoking for awhile as we frantically called and texted both Mark and the host, this was around 7am. They will not get back to you before 9am or if it is outside business hours!! No a/c with single pane windows and by 10am we were sweating. To save the vacation we packed up and went to a hotel. From what we could tell someone showed up around noon, we were already gone.
What was good? The views are spectacular, if you can handle the chemical fumes that rise up the building EVERY morning! My husband couldn't sit outside as it bothered him to much.
To the host's defense, they did refund 2 nights of the 4 that we abandoned.