We enjoyed our time at the bungalow. It is located in a safe place not too far from the zoo and other attractions in Hilo. We enjoyed the coqui frogs at night and the beautiful plants on the property. Everything we could possibly need was available and well marked. Communication was quick and easy. Laura and Mike were friendly and helpful. The only downside was the muggy heat in the evening as it made it difficult to sleep, but that was out of their control. Fans were available which helped. We knew this might be the case in August, so we were okay with it for the three nights we visited. We would recommend staying at the bungalow!