This is a nice place for people with kids. Lots of space, enough sleeping room for a party of 5 or 6. They have toys, beach towels, chairs, and plenty of room for people to spread out. Location is convenient, about a 25 min drive from ITO. We drove into Hilo everyday and only hit traffic right before the signal light. You can drive to Kona in 1.5 hours. Internet goes in and out when streaming but worked fine for surfing the web - it depends on the weather. We were there during the rainy season so on a sunny day we had no issues. Response times were quick when we had any problems or questions.