Not only was I booking last minute, I'm talking hours before my trip; I also needed to make some changes to my reservation. Rina responded right away, she was flexible, communicative, and kind to let me make changes. She also sent a complete and detailed list of steps for a smooth check-in. Her property is historical and has a very Hawaiian style. Rina was also kind and courteous when we met and Paia is a strategic place to start road to Hana in the morning.