Even though we arrived late, there was someone there to meet us and show us around. The directions to the place were great, it was helpful to know ahead of time that we should print out the directions and call when we reached the nearby town as we would likely lose cell service. Even though we didn't have cell service, it was great to have WiFi to be able to look things up and communicate.
The place was very accurately described, there was plenty of space and it was very clean. It is located about 12 miles from any store or restaurant so we had to plan our day accordingly. The closest town, Pahoa, had nice cafes, stores and restaurants. The area is beautiful.