Absolutely perfect stay on the big island. Jean is wonderful. Our flight was delayed 9 hours and she was communicating the entire time telling us to relax and not worry and she would be there for us. Her place is close to everything we wanted to do, which included black sand beaches, volcano national parks and amazing food. Her welcome basket is even better than we imagined. We plan to visit the big island again and prefer the Hilo side to Kona. I will make sure to stay here again in the near future.