The host is very responsive and provide updates immediately. You check in and out with hotel staff, which they always refer us to text the host and refuse to answer any of my questions so it was a bit annoying. The place is clean and the host provided plenty towels to use. It has all the kitchen amenities and a large size fridge, which was nice for any leftover foods. The place is smaller than the photos but bigger than the other hotel that my friends stayed at. It has a huge balcony that overlooks the downtown area. The location is great as it is walking distance to all the restaurants and malls.