If the old adage of "location, location, location" is true, then you can't do better than this. If you're interested in doing the road to Hana, it can't be beat. Literally turn left and you're on the road ahead of the tours and crowds from Kahului. Turn right and you're.in Paia, a charming little town with boutiques and restaurants. Go out the back and you're at the famous Mama's Fish House. Because we were so close, we were able to get seats at the bar and enjoy their full menu without a reservation 6 months out (side note: if Jill and Tom are working the bar, you're in for a great time).
Ray was super responsive to communication, although we had no issues during our stay, so we never needed to test him too much.