Miscommunication w/ Floyd abt which unit we would be staying in. He confirmed via text we would be in unit B because he said it’s easier to switch live than through Airbnb. I received a message frm Airbnb to allow Floyd to make room changes & accepted them. I confirmed again w/ Floyd abt the room he said we were all set for unit B. We arrived & messaged if we could leave our bags anywhere since we were early. A female host said she would check. We headed to the property assuming there would be someone to talk to directly. There was a cleaning person there & she had finished cleaning unit b. She said we could leave our stuff in the room & could come back for the key. <1 hour later I received a message asking if the bags were ours & to remove them because were not in unit b. We went back 2 guys were cleaning & I explained what Floyd confirmed. The issue was Airbnb had us in another unit & unit b was reserved. Floyd was very rude via text. The whole process was confusing & unprofessional