Richard is a very nice person ,always quick reply. The staff is very helpful too. Location is perfect 2 minutes walk to bus station and safe way super market. 10-15 minutes walk to Walmart and shopping center. Room with simple furniture is bigger than I expected ,bed is comfortable. But kitchen and washroom are needed to be more clean since I booked room #22 backpacker shared with. Inspected other rooms and kitchens are very clean and comfortable.