We were disappointed and do not recommend booking with this host. We booked and paid for Suite 3009 and when we arrived, there were already guests occupying it. Turns out they switched us to a different room without notifying us. After reaching out to Koko Resorts (their affiliate), they told us that they had notified Red Awning about the change because what we paid for on AirBnb was not enough for some reason. Because Red Awning did not relay any information to us, we were moved regardless. After following up, Koko Resorts responded rudely with our concerns and Red Awning’s communication was overall disappointing. They also refused to compensate—we did not get the room we paid for (2 queen beds and 1 queen couch pullout, to 2 double beds and a regular sofa); they did nothing about it. Even if it was a slip up, there was no appropriate follow up, and the price for this listing is not accurate. Do not waste your time with them.