We were excited to book our 1st anniversary trip to O'ahu and glamping looked like a fun experience.
3 hours prior to check-in, the host told us the driveway is not in good shape. They recommended a 4WD, but we had already rented a small car. An advanced notice would have been appreciated.
We thought it was a cool place when we got there. After we returned from dinner we saw a lot of cockroaches scurrying around the sleeping and kitchen area. I messaged the host and she suggested we stay the night and she would do a treatment in the morning. Knowing that we couldn't sleep with roaches around, we felt we had no choice but to leave.
We hoped for a full refund, but the host did not comply. We lost 75% of the booking fee, plus the inconvenience and cost of booking elsewhere.