Dayne and his wife meet you upon check in and give you a quick tour of the house. They also provided a fruit bowl, cold water in the frig. and a variety of coffees and teas. The house was very neat, clean and inviting. There are ceiling fans in every room. They provided a welcome guide folder with places to see and dine. The house in ideally located in Hilo. It's just a few minutes to shopping centers and eateries. Sightseeing the Hawaii Volcano National Park is just 30 minutes away or you could drive along the coast to beaches in just 15 minutes. It was an awesome stay. We had a great time and will stay again!!!