I have never written a negative review for any stays we have had at Airbnb or any other rental properties but sadly I have to write one especially as we had high expectations for the place (Super Host, good reviews, etc).
The main issue with our experience in this apartment was cleanliness, and that is a main issue for anyone especially now that we have Covid around, it's also the number 1 criteria for any place we stay. If I'm paying a $110 cleaning fee the least I expect is a clean toilet. Not only the toilet was dirty (had to clean it right away as we arrived) but the bathroom smelled of urine, and the unit seemed like it hadn't been dusted in forever . Whoever is being hired for the cleaning is doing a terrible job. Kitchen utensils were all dirty, and the water pitcher in the fridge is growing mold/pink slime. Didn't even touch the coffee maker as it was just nasty. Due to all the dust in the place I even had serious allergy issues during the trip and had to load up on antihistamines. Since we were there for only a few days, we sucked it up, and tried to spend as much as possible outside.
As for communication, it was straight to the point, copy and paste, running it as a business, didn't feel any personal touch, no asking if we had been able to check-in on or if eveything was going ok. The host has a check-out list which we followed to the T, and actually left his place cleaner than we got, but if you have the communication with a set of demands and potential fines, it just comes out condescending and leaves a bad taste. If you are in the hospitality business, I recommend a little more personal communication. As an example, the building was out of electricity for almost 24 hours, as the landlord I expected at least some communication regarding that.
Other points:
Location - centrally located in Waikiki, which is a plus and minus. Plus as you are close to the action. Minus - too much noise even on a high floor, there is a karaoke which runs until 10pm or so every night. If you are a light sleeper, it can be a problem.
Parking: Great spot, outside the parking ramp, next to the building, probably the best spot in the building. That was probably the best part of the stay. And it is included!
Wifi: Good connection, served us well when we were in the unit.
Bed: Not the most comfortable mattress, springs are very bouncy, seems like it is worn out. The bedsheets are completely worn out, to the point that it's uncomfortable to even sleep on the bad.