They were gracious hosts with great advice and lots of beach gear for the entire family, which was awesome! Being able to pick fresh fruit every morning from their Tangelo tree was wonderful. The hot tub and pool were perfect on a lazy day. This property is wonderful and it was great to be out of the touristy section, but close enough to it if you wanted to go. Costco is less than a 15 minute drive away out of traffic (greatest price on the island for gas)! They don't have a personal laundry facility to use, but she does offer to do the laundry for a fee and washes, dries, and FOLDS (there is a laundromat 10 minutes away if you don't want to use their services)! We would definitely try to re-book this property again if we had another trip out to the Big Island.