When we arrived, we were moved to a different unit in the complex due to "plumbing issues." We checked in after hours on a Saturday, could not check in on Sunday, and were turned away from check-in at 7:58am for arriving too early for 8am Monday check-in. When we opened up the pull-out couch, it contained crushed potato chips and (a lot of) bugs. Dead and alive. The next night, a cockroach crawled out of the couch. Pros: Proximity to Kona and beach, responsiveness of AirBnb host on the app, ice machine and cooler. Cons: Sleeping with bugs, dusty furniture, chipped wine glasses, calcified shower, unclear WiFi instructions, rude management.