Olivier was very organised and a great communicator. He made the check in and check out completely problem free. He is a friendly and down to earth guy and our 2yo liked him right away. The apartment is in a great location about 10 minutes walk from Waikiki beach. It is an older apartment but has all the necessities including a little stove, a full size fridge, a bath in the bathroom. and a nice balcony for al fresco dining. We only stayed one night but we did use the pool, which was lovely. The building has all the amenities like spa and sauna, laundry, BBQ area, minimarts, coffee bar, etc so it is very convenient. All in all a great experience and we would definitely stay with Olivier again next time we're in Waikiki.