Where do I even begin… This place was amazing in so many ways… We booked this place unexpectedly, last minute, bc we needed to separate from another family when everyone caught COVID. We stayed for 7 nights, and we were the very first people to stay here. So much pressure to write this first review! :)
1. The customer service was stellar - from before even booking, all the way to adjusting my mistakes with the wrong dates and price. The person who dealt with me was beyond patient, understanding, and so helpful and kind. This was so nice, especially when dealing with all of the stress from COVID.
2. The condo itself is gorgeous. All of the touches that went into each detail - from decoration to comfort - was better than any other rental I’ve ever come across (and I’ve been around the world!). A few details:
1. I never knew about Brooklinen - those thick, fluffy towels are amazing. The bedsheets helped us get some of the best sleep we were able to get on the island!!
2. The kitchen is not only fully stocked with BRAND NEW cookware (every single pot/pan, kitchen utensil you can think of and will ever need), but also had herbs, olive oil, salt/pepper - all of the things you need to cook! There were ziplock bags too - basically, it felt like we were home. There was not a single thing missing.
3. Brand new washer/dryer, with detergent, drying sheets, etc provided
4. All of the TP and paper towel you’d ever need - we usually always have to buy bc only the bare minimum is provided. Not here!
5. All Kiehl’s skincare products - wow! Body wash, shampoo, lotion - it’s all there!
6. Tennis and racketball rackets/balls, BBQ items, beach towels… workout mats. There wasn’t a thing that hasn’t been thought out.
3. For those with babies and kids:
1. brand new pack n play was provided
2. There were two adult beach chairs, as well as two kid ones!! So so cute! I wish I could attach pix - my 2 yr old toddler LOVED having his own chair, his own size!
3. This place is spotless CLEAN! It is the single cleanest place I’ve ever rented in all of Hawaii (including Maui, Kauai, and the big island).
4. Location - this place is walking distance (10 mins) to Turtle Bay resort, which is a great beach for kids bc it’s a cove with no big waves. It is also close to all of the great Kuhuku farm products - please get and eat all of the delicious apple bananas you can get!! It’s super close to Ted’s Bakery, Sharks’ Cove, even Haleiwa is not too bad of a drive.
5. A/C is in the bedroom, which is where you’d need it most. There is great air flow in the living room. You can open the sliding door and front door - we never felt like we needed A/C in the living room.
6. Beautiful view of the golf course. Even though there are neighbors, it’s nestled in a way that feels very private.
All in all, I cannot recommend this place enough!