There’s a lot to like about Plantation Hale and a few things with room for improvement. Let’s start with the positives. During the booking process Lurisa was extremely communicative, helpful, and lovely to work with. The location is central and close to beaches, grocery stores, restaurants, shops, and the airport. Most of the staff was pleasant and polite. The place has all the basics, comfortable beds, and a hot shower with good water pressure.
The things we would like to see improved fall under the topics of aesthetics and customer service. The place could use some TLC and a few strategic updates to make it less of a “budget option” and more of a cozy retreat. We have stayed at our fair share of Airbnbs. I really appreciate when a host is intentional about giving a great first impression and in creating an excellent guest experience. We did not get that vibe here. I would also recommend a more generous toilet paper policy. We were given only 2 rolls (for 8 days) and when we asked for more at the front desk they gave us a hard time. They gave us only one role and when we asked for another the next day the receptionist said, “Didn’t we just give you TP yesterday?”. He gave us another roll, but it did not leave us feeling great about the customer service. It was totally unnecessary and I cannot understand what possible benefit could be derived from such a question? Are you trying to look cheap and greedy? Do you want to make your guests feel awkward? Is this a prison or war times where we need to ration TP? Surely you buy it by the palate. Just...no.
All told, the Plantation Hale was a fine place to spend a week for the price. We enjoyed our stay and would recommend the place to budget-conscious travelers. Just know you may need to BYOTP.