We never met Theresa. Instead, we were checked in by Keoki who was very helpful. The location was excellent - right next to multiple bus lines, great food, and literally a block away from the beach. AC worked well and for the most part drowned out the street noises. Otherwise, quiet location. The place was clean and all appliances worked well. Bonus was borrowing boogie boards, mats, and snorkeling gear for free.

Some downsides were the roaches that were mainly in the kitchen, although we were told that they are common on the island (which we found to be true based on the occasional roaches found on the sidewalks). The king bed was actually two mattresses pushed together so sleeping in the center made you sink into a crack.

Would stay here again. Thanks for a great experience!