This place was very very clean and the Host was great at responded which we honestly never needed anything until one of the beds broke completely off the headboard. My husband, which is 6’2 just sat on it Friday night and it collapsed. I contacted the host and they said they wouldn’t be able to get anyone out there until Monday. So my husband, which is 235 pounds had to sleep on the pull out sofa which was very uncomfortable for him! My 11 month old daughter and I slept on the full size bed. I also specifically asked the host to let me know 30 minutes to an hour before the repair man will come so I can make arrangements. If anyone has a child, they know interrupting a child’s nap is the last thing you want to do! She is also currently teething and on a 7 hour different time zone! Come Monday, they host texted me at 10:58am - your repair guy will be there by 11am. I get the text message and said okay thanks.. irrigated one but they didn’t let me know ahead and by then, I get a knock on the door within 3 minutes. My husband and baby is sleeping. I proceed to let the repair guy in to at least let him inspect in hoping he may say okay, this is going to be easy. Instead he says well I’m going to be making a lot of noise. I’m probably going to have to bang against the wall and the whole bed has to be taken apart. The apartment space isn’t quite that big for him to take the whole bed apart to work on it while we are out. So he said you know, I can come back another day but it’s probably going to take me a little to fix it and honestly I think they should replace it because it looks like it’s been fixed a lot. Looking at the headboard onto where the bed frame is, you can tell someone has drilled more than 10 holes up and down... and I’m not exaggerating! Anyway, I told the host I will try to let them know the next day when we would leave the condo if it’s early in the morning. I really couldn’t say hey come at 11am.. I was on my baby’s time.. there are days it took us more than 4 hours to get out because she wasn’t feeling well and some days we couldn’t even go out as planned and just stayed in. Fast forward when I asked the host if they would be able to give me a discount considering my husband was sleeping on a sofa most of the time.. zero answer on multiple attempts. I finally contacted Airbnb and the host said pretty much sorry... there were “3” beds available... they were including the sofa bed as the third.. sleeping on there was like sleeping on a metal pole! That’s all you could feel and if it was comfy and my husband was okay with sleeping on there I wouldn’t ask! They proceed on asking ME for additional funds to replace the bed frame!
How could you even go to sleep at night knowing that you’re asking for something that you know is not my fault?? You should have replace that WAY before my stay there!! I wouldn’t recommend you to stay here if you’re an average person that is 6’2 - 235 pounds. I’m sure their flimsy frame not isn’t even held on by a thread will break on you.