If I could give this experience 10+ stars I would! Everything was perfect from before we arrived though when we sadly had to leave. Khaled and Heather have perfected the hosting role. First let me start with the welcome packet. At the time you book they send you a 10 page beautifully done info guide to help plan your whole trip. It includes their favorite things to do on the island, favorite restaurants (broken down by area/food/suggestions what to order), best beaches, directions from airport, how to check in, etc. The condo is as ocean front as you can get; just open the lanai and you have arrived. Inside the condo was immaculate and had every amenity you could need (plus some extra surprises). In the condo there was a spiral bound notebook that included all the info from the welcome packet, plus detailed instructions/ pictures on how to work air conditioner, tv, etc. They have seriously thought of everything! I have NEVER had such a wonderful experience staying anywhere. I am already trying to figure out how soon I can get back for another visit!