Bree was very nice and we loved the view from the balcony, but for whatever reason we saw roaches since day one. She did what she could to remedy the situation as far as pest control is concerned, but we still saw them for the entirety of our 2 week stay (except for a few days when we were in Honolulu, and we did not have the same problem at that location but returned to them here). The AC is a window unit, which is fine, but it started acting up during the last part of our stay and would not get cold... which also made the roaches come out more. Overall not what I was expecting to have to deal with for the amount of money we paid.