This rental is very nice in general: peaceful environment, upscale remodel, shared landscaped yard with another rental next door, nice linens, and an appreciated screened-in porch facing sunset. There was noticeable mold in a couple of spots, including all the scratched-up cookware. I got my own pan to use there.
The host was quick to respond to texts, but seemed primary interested in the financial relationship with her guests, which is understandable for a business owner. We did not get a heads-up, for example, that her parents would appear at the front door one afternoon, needing to move in a couple of televisions. She was agreeable about extending our stay an additional several days, while charging the higher winter rate for those days, but apparently could not do a retroactive application of the advertised 25% weekly discount, so we paid the daily rate for 9 nights. She did agree to refund the second $125 cleaning charge with the extension, but when I inquired about it a week later she responded that I needed to contact Airbnb to get it. I wasn’t able to do so that day, but apparently she took care of it then, as the next day the refund appeared in my bank account, with no apology for the error and delay. We otherwise enjoyed our stay and the rental's proximity to Pahoa and Kehena beach