We stayed one week, and, overall, Vacasa did a good job. The property was modern, nicely decorated, clean and conveniently located. A Safeway supermarket is across the street. Vacasa provided basic necessities, but more soap, shampoo, conditioner and toilet paper would have been appreciated. I thought the welcome gift (box of chocolate covered Macadamia nuts) was a nice touch. But other than salt and pepper, no other spices or cooking oil were provided, which other rentals typically do. Providing a bag of Kauai or Kona coffee would have been a nice touch. I would recommend that, in the future, they do so. Also, having a welcome manual that describes, for example, how to operate the TV (cable channel), deal with minor annoyances, (for example, we had a short power outage and, when power was restored, the stovetop burners didn’t work) and include information on nearby restaurants and things to do would help. Other rentals I’ve stayed at often provide such a manual. Vacasa can be difficult to reach. They provide a 24/7 customer support phone number, but sometimes I waited up to 15 minutes to talk to someone.