We were not pleased with the service here. It was right in the sketchy part of downtown Hilo near a busy street, airport/airplanes flying over, and loud birds that all kept us awake. The owner of the property didn’t respond or say anything to us until the day of arrival then mentioned that we’d have to pay a “visitors tax” at check in. The driveway to the office was super muddy and the little pond that is in a lot of pictures are back by the office so you don’t really get to see the cuteness of it. There was no good lighting in the house. Although it wasn’t all bad, the shower was nice since it was outdoors and covered and it had nice shampoo and body wash. The space was quite spacious and very clean. If it came down to it I would not stay here again due to the crappy parking situation and the loud surroundings.