These accommodations (spacious bedroom suite with a kitchenette) were very good for what we wanted--fresh, clean and adequately equipped for preparing meals for the two of us at a very affordable price. We found Tongtong to be very responsive without delay.
Some tips from our experience are worth mentioning. Parking: On-site overnight parking is $35 and cash only. The place described by the host at 1910 Ala Moana Blvd is now $27 per night and secured by a gate that severely limits when you can arrive and depart. An advantage to being on this end of Waikiki is being near the Ala Wai Boat Harbor where there is free parking during daytime hours and $1.00 per hour parking overnight. Its only a 12-15 minute walk to get there. Pay by credit card or digital wallet only (no cash). You pay in advance and punch up the number of hours you expect to need the space--max 24 hours. If unsure, an extra hour only costs one more dollar. There were always a few spaces available when we arrived, whether weekend or weekday around 6 pm or a Saturday night at 10 pm. Day users departing at dusk to dark make that time the hardest to find a space but spaces are sure to open up shortly.
The laundry is credit card pay only on the 5th floor--limited to building residents. We never had to wait for machines and dryers worked well quickly.
The pool, outdoor grilling area and hot tub are on the 6th floor, shared with all 24 floors of the building. While the grill only really accommodates one small group at a time, there are plenty of lounges on the pool deck and the spacious pool is in very good shape--just long enough for short lap swimming. The hot tub is fully functional though showing signs of use--hosting up to six at a time--we had it to ourselves the night we used it.
The largest misfortune of this location is the dependence upon small (six person?) elevators that are not well maintained. The elevators are not under the host's control and so its not fair to blame her, but the impact on a 15th floor condo is unescapable. The entire week of our stay, one of the three elevators was not in service. It can take a while for an elevator to arrive on any given floor, so give yourself extra time to come and go. Numerous times we watched one of the working elevators skip the floor we were waiting on--e.g., skip past the Lobby floor while waiting with buttons pushed to request a stop to get on. On our last night, we and another couple got onto the only other elevator and should have paid more attention to trouble we had pushing buttons to request a stop at the 14th or 15th floor. The other couple said they saw signs of this elevator struggling to find its way just prior to our arrival--another ominous sign. It finally started up but went straight to the 24th floor plus a few feet and left us trapped with nothing working at all. We had to call security--the call got dropped and subsequent attempts to call security were transferred to voice mail that was too full to take any more messages. We were tempted to call 911. We finally heard tinkering outside the door but next to no communication--just tinkering as if someone was attempting without much success to open the door with a screwdriver--a futile sound that was not very reassuring. After 35-45 minutes, just when we were starting to dial '911', the doors finally opened. The two security uniforms asked if any of the four of us needed medical attention, but we were in too much of a hurry to find our way down the stairwell to our respective floors after this nightmarish experience.
We did find the location to be fabulous--close to the Hilton lagoon, TheBus stops, Robert's tour pickups, Food Pantry grocery, restaurants (including the famous Aloha Cafe), 7-eleven and the Ala Moana Center (including a Satellite City Hall where seniors can get a discounted bus pass (free card with $6 deposit). Most of all, the beach was a safe 10 minute walk away--a stroll that puts you right on the Waikiki Beach.