We felt the quality of this place deteriorated despite the positive reviews from previous guests.
We were disturbed by the cleanliness of the kitchen. There were some big cockroaches/bugs crawling around at night, all dishes, utensils and cups were dirty and we had to rewash everything before using them (there was no soap for dish washer, we had to contact the host to get it the next day). There were a bunch of expired stuff left over by other guests in the fridge as well. Pans were barely useable and lots of small things such as soap dispenser in the washroom did not work. This place had a lot of rules around cleaning (shower outside at the pool before going in) and a high cleaning fee, but very unfortunate that it was not a clean Airbnb despite being so demanding to guests.
Another thing that was particularly unpleasant for us was the noise isolation of the property. You can clearly hear your neighbours and they can clearly hear you. I had an argument with my girlfriend during the day (not ideal but it happens between a couple), then right away we were greeted by a very rude property manager threatening to fine us (not a single word asking if we were even okay). Seems everyone living in the complex doesn’t like living next to an Airbnb and the staff is on high alert supervising this place.
Can also feel the owner doesn’t like to deal with guests, we were really confused about how to open the laundry room, we asked and
the response was “check the welcome manual”.