Jeri was very prompt with communication and met us on arrival. The accommodation was lovely and catered for all our needs. Simon and Jeri were very thoughtful and the house was fully stocked with fruit, milk and basic cooking condiments. We even had chocolates on arrival. The house is well kept, very clean and was a pleasure to live in. It was located in a good in-between spot to go see the volcano National Park and into the city centre for groceries/shopping. We weren’t aware there was an accommodation tax for Hawaii, which we paid on arrival, so just be aware to check with the hosts on the amount that you will be required to pay. Loved our stay at Simon and Jeri’s, definitely one we recommend when visiting Hilo.