We enjoyed the view from the room on the 23rd floor, the stores across the street, and the kitchen with cooking utilities included. However, when we got to our lock box there was no key. People ended up letting us in the building and after 20 minutes trying to figure it out the worker on the phone told us to go to a room that had a number lock on the door. The next day we tried getting a key but no one ever came so we never had one (they told us they would call us when they were in the lobby with one but they never did). Our bathroom sink was clogged our whole week long stay. It was inconvenient that we had to pay for parking and it was a 10 min walk to the parking garage. The floor was dirty along with the dusty surfaces in the room. Building management was never in the office even though the hours were posted and they should’ve be in the building. All things considered, there are higher quality places in Honolulu that will be a better stay and worth the rate.