Brian was very responsive via text message and greeted us when we arrived, and showed us around the property. He encouraged us to make ourselves at home, including use of kitchen, common areas & hot tub! The dogs were very cute and friendly but there are many of them, so not a good place if you don't like dogs :) Brian & Lily offered to make us drinks in the evening as well, and were fun to talk to. The accommodations were comfortable and clean. Great place near Volcanoes NP.