In my opinion, the check-out procedure could be simplified by allowing guest/s to leave key fob in lobby mailbox, versus having to recruit someone to help hold open the secured elevator door while running the keys back to room. This new proposed process for guest would be following the same procedure for check-in, only in reverse order.
Tom, was very nice and responsive when I did have a question about check-out. I appreciated his friendly response and that he answered the phone during a Holiday.
I should have pointed out to him during that conversation, that the toilet water kept wanting to run, unless you went back to jiggle the handle. My apology, for the delay in telling you till now.
As for price/value, I believe the fact that we decided to take this vacation on short notice during peak Holiday season left us with few good options. I do recommend staying here. However, it may pay to book earlier to improve your odds of obtaining a better value for the money.
Thank you :)