Overall we enjoyed our stay at Kandy's place with almost no problems that we weren't happy to resolve our selves (Little things like, the previous guest was terrible at hand washing dishes, so we washed the chucks of food off the plates) That said, the discussion comes down to value. At $436 per night for a two night stay, you might think, you get what you pay for, that this place must be really polished - it is not. If you scroll down to Rachel's review from May 2021, there is a well written review of the place and I am guessing that the place is a bit improved since then.
In the end we looked at the positive side where we got to stay on a beautiful island and enjoy world class scenery and experiences, but with a back drop of (if the internet goes down, it's your responsibility to call the internet provider to resolve it), large bug friendly gaps in the front door and dirty dishes to clean. I'm sure this place will continue to rent out and bring in good money and most people will be ok with their stay, but we will look elsewhere.