Katie was great and communicative. We had one issue, which was quickly solved with a quick response and action. It is important to note that in the morning and evening the place is well cooled down, but during the day, it gets very warm in the living room and the upstairs loft. The loft never cooled down while we were there and just kept the bedroom doors closed (we only used the two main bedrooms).
Overall the location was amazing as well as the views