5/5 stars if you’re staying for a week
3/5 stars if you’re staying for a month or plan to use internet daily
Wanted to give an update since the last person’s review. Thankfully, the owners cleaned up the place, and we didn’t see a single cockroach. Many of the previous review's complaints were fixed (bird poop, dirty shower, dirty floors, etc.). There were also cleaning supplies such as mops and brooms. The aesthetics were on point and the space was more than enough room for two people. We were originally concerned that the living room had no AC, but if you leave the balcony door open, the Hawaiian breeze is more than enough to keep you cool. The place also came with a lot of cooking amenities that we didn’t think would be provided! On top of the standard plates and silverware, they had a coffee maker, spices, a whisk, mixing bowls, measuring cups, napkins, etc. so you can actually cook and bake without buying all these materials! Additionally, there was free parking which was amazing for Waikiki and there’s free guest parking so our local friends and family could visit us. Overall, the vibes were relaxing and comfortable (until you get to the next paragraph), especially on the balcony, so we would recommend this place if you’re planning to stay here for a short vacation!
Unfortunately, the internet is very BAD. It was so bad that we started tracking how often the internet would die/disconnect, and it averaged to about 3 times a day. If you’re planning on working remotely, this may not be the right place for you. We did discover that if you sit right next to the TV (where the router is) the connection is a lot more stable. On top of the disconnection, though, the manager ghosted us after we told them the internet kept disconnecting. They told us to reconnect the router, which we had already done for several days already, but then never responded to us again after we followed up with them! Communication, overall, was terrible – this place is apparently owned by a company so if you want to contact the homeowners, you would have to stay on a line and hold? One issue was that prior to leaving, we asked the owner if detergent would be provided. If not, cool – we would know to bring our own in the small amount we needed so we can limit waste on the island. They told us it would be provided so we didn’t bring detergent with us… but once it was time for laundry, the three bottles of detergent that we had seen around the house were all EMPTY! Together, the remnants came out to one cup – when we called the owners and told them that they had told us this item would be provided prior to our flight, they denied this and told us to buy our own……….. They ended up giving us a $30 refund for that and a $50 refund because there was a home inspection during our stay in which we had to empty out the items under the kitchen and bathroom sink. In addition, the manager was 30 minutes late to give us the keys to the place. The bad internet + the bad communication made things unbearable for WFH but hopefully they fix that like how they cleaned up the cockroaches.