We only stayed here for a night while we visited VNP, however it was great. It smelled clean when we walked in and there was plenty of space for 2 adults and 2 kids. It had everything we needed and the kiddos enjoyed all the board games available. Communication was really easy and the host was super responsive. There was a whole binder with recommendations of things to do around volcano, which I found very helpful. I would definitely recommend staying here for anyone.