Karen was very quick at responding and helpful. Washing machine had a small malfunction, but Karen was very prompt in getting a handy man out and even offering laundry services.
Out of all the units we have stayed at Aina Nalu, the Luxe unit was by far the best. It was well decorated and very thoughtful touches - reminded me a lot of our own home which is what drew us to this unit. It’s located in the back of the complex, but plenty of parking available in the back as well as close to the garbage and bbq grills. Best part was the back door is located right off the big pool area.
The unit was stocked with paper towels and toilet paper- unlike other units we’ve stayed at, we were only given 2 rolls per bathroom for a weeks stay. There was foil, plastic wrap, ziploc bags, qtips, face cleaner wipes, and even laundry pods. You would need to bring your own cooking necessities like oil or butter, but that’s understandable.
Of course when in Maui, you want to enjoy the beach and the sun, but for down time, there’s a huge smart TV in the living room and the master bedroom.
Hands down the best unit we’ve experienced at the Aina Nalu. Will definitely aim to book this unit whenever we are in town. Thank you Karen!!