Great communication! Louise was lovely with accommodating our late check-in and check-out. This really helped. The room was exactly as described. It also had a beach towel, body board, small cooler, 2 pairs of water shoes M-12 W-9, and 2 chairs. This helped make the stay comfortable while on the beach. The kitchen comes equip with everything you would need to make any meal! Salt pepper sugar we're the 3 condiments supplied. The freezer also has gel packs to keep the cooler cool! The unit comes with one pack of laundry detergent as well. There's board games, books and cable. The lanai has a water view as well. As any tropical place would, there are critters everywhere. The grounds are beautiful, pool is great and hot tub works well! The activity centre in the pool area gives discounts to activities and places to eat. The beach in front of the condo is really rocky, I would suggest driving to Kam 3 beach, it's awesome. Places to eat around the condo: Maui Brick Oven, 808 Deli and Bistro and Fred's Mexican. Louise is lovely and the place was clean.