This was me and my familys first trip to Hawaii. First off Shun does communicate quickly and check in was super easy. But when we got to the place I was disappointed in how old the building was, even the door to our room the paint was peeling off. When we went into our room it was not as clean as I expected. The walls were worn out and dirty and the place didn't seem like it had been dusted in awhile, and pillows were flat and stained.
It is helpful though that there is a kitchen there to save money on eating out. But there are no beach essentials there so you will have to buy some. Other then that the trip was good and the place was decent.