Penny was very friendly and responsive! The condo was what we expected based on her description and previous reviews. The walls are a bit thin because it's basically a master bedroom suite separated from the other portion of the condo; Penny is very quiet, as is the neighborhood, so it's not a problem as long as you, yourself, are quiet and respectful. We didn't spend much time in the condo as we were busy exploring the island but it was comfortable and more than sufficent for what we needed. We enjoyed our stay. Thanks, Penny!