Valerie was very accommodating and quickly responded to all of our questions. The condo and the resort were a bit older than we expected but in a great location. You could walk to the beach and to some amazing restaurants. The air conditioner in the bedroom was broken so we had some trouble sleeping comfortably. Although there is an a/c unit in the living room, you have to keep it freezing in order to get the bedroom slightly less warm, which made it impossible to sit comfortably in the living room. She has a great selection of DVDs and there are laundry facilities right across the hall.