Place was easy to access (key box) so no need to arrange check-Ins. All kitchen, towels, and linens were clean and provided for. Jay let us check out a little late which was nice so we didn't feel rushed. A local person's contact info, who also lives in the building, was provided in case we ran into any issues. Whole process and conversation with Jay was easy, allowing us to just worry about what fun we were going to have on molokai.