My boyfriend and I and my parents stayed here for 7 nights. This is our 7th stay on Maui, that being said I believe we can provide a realistic review on this place. Typically we stay over in Kaanapali where we are spending 2-3x more money then when we stayed here in Kahana. Pros: amazing views, the price for the unit, perfect location with just being steps away from the beach and being located next to a boss frogs, convenience stores, liquor store, etc., the pool is small but nice and usually isn’t crowded, the bedrooms and bathrooms were clean, and the no ac was not an issue whatsoever. Cons: the kitchen was completely unusable. There was a roach infestation and it was impossible to use the kitchen. This was a huge problem to us because we had planned on cooking the majority of our meals. We typically buy all of our groceries at Costco after getting our rental car and thank god our rental car was too small between the 4 of us and our luggage that we decided to hold off on buying groceries until after we checked in. We made a point to Clorox wipe everything and we used raid that was in the unit from the previous people but that didn’t help very much. The only thing we used the kitchen for was to store snacks and leftovers in the fridge and we never would leave garbage under the sink we would take it out if we had any. Even after taking these measures the roaches were still everywhere in the kitchen. We ended up having to provide our own raid after finishing the other bottle and buy traps because the company said they will not provide that stuff (which I found very odd) and that was when the problem partially subsided but even then we still found some. Overall, we ended up having to eat out for every single meal which cost us a whole lot more. Luckily, we were able to afford doing that. I also think the unit could use a serious deep cleaning as it looks like there has been wear and tear to the unit. Customer service was also terrible. As stated earlier when we asked to help with the roaches they stated they could not provide us with simple tools such as traps or raid. We asked if we could get a discount for the major inconvenience but they did not respond.
My suggestion? This is a great location especially if you are on a budget. I don’t think all the condos suffer the same problems as this one so I would suggest if you do choose Valley Isle DO NOT book with chase n rainbows and find a unit that is owned by a person rather than a company.