Ratana puts the SUPER in Super Host! From pre-stay communication, a stocked fridge, the apartment chocka with beach holiday essentials (beach towels, boogie boards and beach chairs) to check in messages during our stay, bar/restaurant recommendations and flexibility around check in/out - Ratana was a breeze and a pleasure. Professional, personable and knowledgeable with infectious energy. She's the poster girl for what an Airbnb hosted experience should be like. Highly recommend.