Ting is super responsive, and an all around great host! The room was a bit smaller than expected, but was clean and in a great location. We were able to walk to everything in Waikiki very easily. A few things to note... the kitchen does not have a sink, so dishes need to be washed in the bathroom. The bed is comfortable, but the sheets kept slipping off the corners and there were only 2 flat pillows. There isn't any streaming available on the TV that I saw, but we're not in Honolulu to watch TV, so not the end of the world. Initially we only had one towel each, but Ting was kind enough to bring us a couple of extra. The elevators are kind of frustrating, as some of them will often be out of service, so the wait can be long(not Ting's fault of course). Laundry on site was super convenient, and the pool area looked nice (we didn't use it). For the location, the price can't be beat. It's a small, but clean room right next to all that Waikiki has to offer!