Personally would NOT recommend. I’ve never gave such a low/terrible review and have booked several Airbnb’s throughout the years, for myself and others. I’ve never had issues like we experienced here.
The information I was sent for check in was outdated and incorrect. The door with the correct number wasn’t actually the right door to open and that keypad didn’t work. The second keypad barely worked and then needed the batteries replaced. (We did have check in issues, I tried calling the host and got no answer, had to call the emergent number in my info and it was a number for a previous owner from 2014!) the host never called me back and only texted.
We were traveling with a small toddler who had a LONG day as we all had, as we went to pull the bed back the sheets were disgusting! Had not been washed, full of dirt particles and sand.
Never got through to the host but was able to contact the actual owner directly and I don’t think she believed me although I sent photos. Her cleaner said they were “stained” not the case!!
The towels in the one bathroom were still wet/damp, the sheets in the master room had a sour odor.
The sliding door in the living room was not locked and the locks were broken when we arrived. The owner tried to tell me there was a good lock and I don’t think believed me until I sent her a photo. So once again someone else was let into our unit during our stay. He left two small screws on the floor that we luckily saw before our toddler found them.
Aside from all of those issues and our first few hours being a disaster there, the next morning my father in law attempted to make coffee. Being on the ground floor and having stayed in this area previously we were aware of the possibility of bugs. But he poured water into the maker and baby roaches floated to the top. There were constant bugs in all the cabinets and we had to wash everything before each use. Like I said, I know to expect some bugs on an island ground floor unit. But there were so many in here.
I’ve truly never been so disappointed in an Airbnb experience and would not recommend this to anyone.
Maui Banyan is a WONDERFUL complex though so if you can find a different unit I wouldn’t hesitate to book it. Kihei is a such a great area with the best beaches and we will be back. We just will not be staying here.