Ally was super responsive and helpful. Her place was cute, clean, and easy. Only drawbacks were that there’s no door on the bedroom (which really was fine for us) and there’s a dog in the neighborhood who likes to bark at night... Ally provides a noise machine, but you may want to bring earplugs (these have helped us in many places in Hawaii, due to roosters and dogs). Other than that, this place met all our needs and is in a great location.