We were incredibly pleased with Merris' AirBNB in Poipu! I can say without hesitation she is the best host on airbnb!
Regarding hospitality, Merris deserves 10 stars. Leading up to the trip she reached out several times to answer questions. On the day of arrival, she let the property management office know we were about to check in. So they were expecting us! She then checked-in to make sure things were going well throughout our time there. When we had questions about clean towels or the dishwasher she got back to us right away. It actually felt more like a fancy hotel concierge service.
Regarding the comfort and amenities of her place. The master bedroom king bed was quite comfortable and the pull-out couch beds were actually pretty nice for our kids (unlike the ones at the hilton during quarantine). The place had everything we wanted in terms of amenities like coffee maker, coffee grinder, and blender for Margaritas, and boogie boards for the kids. I was worried about some work stuff and a shaky Internet access but that turned out to be completely reliable. They also provided clean towels in the middle of the week!
The location was perfect too. Easy walking distance to snorkeling and beaches. Our son took surf lessons at the surf school onsite and our youngest loved the pool at the athletic club. Having access to the athletic club turned out to be a big plus for our family.
Overall i can't say enough about the "experience". Thanks to Merris for providing it!