Quite disappointing. The unit is pretty old, dust on the floor, AC is extremely old but the one thing that made this stay really unprofessional is the cleanliness.
My partner and I noticed there were red streak marks above the bed, we were concerned it was blood. I reached out to Theresa, who’s info was given to me upon check in and did not hear back from her. The next day, I reached out to Hawaii Dream Realty via Airbnb and only then, did Theresa reply, after I stated that she did not text me back. The solution was to ask a cleaner to come up to the unit and wipe it off. Not to mention, I found someone else’s hair in the “clean” towels in the bathroom cabinet. I paid $100 for the cleaning fee, but the cleaning was less than acceptable. After these two incidences, we could trust that ANYTHING else was cleaned thoroughly.
I appreciate that a cleaner was sent to wipe off the weird streaks on the wall but, it shouldn’t have been there to begin with. With the amount of money we spend for the cleaning fee, I’m expecting the unit to be immaculate. That’s not what we got. Hair on the towel I found? Never acknowledged.
Parking situation is difficult. Both parking garages are extremely small and limited, not to mention it smells of urine and trash. We drove between both garages for 20 mins at 4pm to find a spot. Once you’re parked, its best you don’t leave.
Overall this place felt like crashing with your college roommate who never cleans up after themselves. My advice, plan ahead and book elsewhere or at an hotel. $138/night I’m sure you can find something much better for your money.