Stayed here with my husband and our 20 month old toddler. The space was a bit smaller than expected, but that was fine as we didn't need much space. I would imagine it would be a bit cramped if you had 4 people staying with you. The room was advertised to accommodate 4 (the sofa turned into twin beds, or could be pushed together to form a king sized bed), and there was a queen bed. We did have to move the glass coffee table over towards the windows (sharp corners and fragile glass) since we had our toddler son with us. That freed up some more space for my son to wander around :) We did put everything back when we left though.
There was an issue with mixed clean up dates at our condo, so the linens and bedding were not washed, but we did not realize it until we got into bed at 10pm. I messaged Mai and she responded immediately but it was too late at that time for the cleaning crew to come. They were able to come in the morning time and retrieved the beddings/linens to be washed for us while we were out sight-seeing. Mai offered the cleaning service for the hotel, however we had already done our own cleaning when we arrived (we also do a little disinfecting of our own when we stay at a hotel) so we declined. She was nice enough to refund us the entire cleaning fee for our 5 night stay. =) Thanks Mai!
Parking is extremely difficult at this complex. I believe this hotel only had maybe 10 designated parking spots? Luckily, I booked one ahead of time before our arrival so we had a spot. However, when we first arrived, someone was parking in our spot so we had to temporarily park elsewhere. This happened again at least two times during our entire stay. I would suggest that they maybe enforce more stricter parking monitoring since it is such a small space.
We also were awoken by a fire alarm twice on our last night we stayed there. Not sure what the issue was but when we went downstairs to investigate when it went off the first time, no one in the lobby seemed concerned that there was an actual fire. After everyone said it was fine, we went back upstairs. Less than 20 mins later, the alarm went off again. But we just covered our ears and slept through it.
Overall, the people were nice, lots of older folk staying here, I think maybe we were the youngest couple there and I didn't see much children either.