Not the best experience.!!!! The ad said ocean view and it was far from it! Parking. Lot and Ross department store more like it! No concierge to service you! No parking permit in the unit despite saying there would be. Also the washer and dryer was very smelly and dryer barely dried clothes. Not enough towels available in the unit for four guests. Had to constantly follow up about items that were not up to par. Once I did get to physically speak to someone I was treated badly and told that they can’t “control my perception” of what an ocean view is and then I was hung up on! Very unprofessional and definitely not the way a customer should be treated for the kind of money spent! There are much better options on the island! Do your thorough research and don’t trust that what they tell you is right at jade realty! The restaurant in the resort if you can call it a resort is closed Monday and Tuesday’s and there is no true concierge to help, feels like they don’t really care about your experience. Hanging up on a customer for no good reason is unacceptable and I do not recommend this place!