Randall was a very nice and pleasant host - we really enjoyed our stay. He was available for our questions anytime but also let us some privacy.
The suite is small (but still bigger than an average hotel room) and fully equipped with everything you'll need for a nice stay and some cooking. The lanai and the garden are very nice too and a nice place to sit (if you have insect repellent). The highlight is the unique bathroom which gives you the feeling of showering outside - really nice. Randall has two lovely dogs who share the garden, that wasn't a problem for us at all, they only barked occasionally. The suite even had a third bed for our daughter to sleep in.
We really can recommend the suite as a base for exploring the Hilo side of Big Island, which is also really nice. E.g. the National Botanical Garden can be reached on foot ...