There were several missing items. Only one dinner knife- for cutting up pineapples I had to use a steak knife (not great) because the other knives were dull. Tea kettle was rusting, no lid for the cooking pot- only a lid for the frying pan (didn’t fit the pot), freezer in fridge so full of ice we couldn’t use it, no welcome/instruction book, one facecloth was falling apart (from frequent bleach use), and no beach chairs.
When I did contact Mark about a wood burrowing insect in the bathroom door (which should have been noticed before our stay) he did want to come in ASAP, but we had no interest in breathing in insecticide or planning around them arriving.
We were told we should have advised him upon arrival and my comment was that I shouldnt have to do that- there should be checks and balances in place to prevent this- we were given a rebate for this. GREAT location. Restaurant on the main level is GREAT. Would stay at the Bamboo but not this unit- cheaper to book direct.