Jade is a very friendly and responsive host. The place was very clean, cool and comfortable even without AC. Although the bathroom is shared, there was no other guest during our stay. So we had the entire basement floor to ourselves. Side note, even with the windows closed you can here the coqui frogs by it didn't bother us at all. We would definitely stay here again! Thank you Jade. When in Hilo don't miss Sombat's Thai restaurant!