The Airbnb was a cozy little house but with some major flaws that made our experience troublesome. For starters, the host gave us the wrong code number for the Airbnb and aimlessly we were trying to future for about an hour until we decided to give it up and called her for assistance. The door lock was often difficult to operate as per her instructions was not clear enough to understand how the door lock works. At our first night, we ran into our major problem with the water heater, I and along my companion couldn’t take a shower. Upon countless calls to Ophelia we managed to get in contact with her. She sent her brother and a guest to examine the water heater but couldn’t get it to fixed. We waited late at night until she decided to come and fix the problem. Only at the moment that our we could utilize the shower the very next day. On our second night we heard some strange noises coming from along the side of the house. It sounded like a man that was on a coughing-fit, it made it irritable to sleep towards the night as it can be heard from our side of the bedroom. Some flaws about the Airbnb made it less enjoyable for our stay. The shower door was not properly maintained as water was able to leak outside. One of the bedroom was not properly maintained as the bed springs made it irritable to sleep.
Lastly, parking was somewhat a trouble some issue as we weren’t given clear instructions. As per stated the direction given from her, was to park on the left side of the Airbnb, but upon our second night, we were urged to moved our car and park from the right side of the house. I highly suggest to have a sign that designated where your guest needs to park.
Overall, our unsatisfactory to provide the best hospitality for Ophelia Airbnb was not meet, and kindly we would like to have some partial refund for our stay. If ever so that this message will reach out to her, hopefully the things that I pointed out on this message needs to be improved upon so that the next guest won’t have the same experience as we do and to make sure that all basic needs for a guests needs are working properly.