Since this was our first time using Airbnb, we were a little worry on the quality of accommodation and service. But we had a great time at this place. The hosts are always responsive and their service is outstanding. We were even provided complimentary late check out since our flight didn't leave until late night. That was a huge plus to us. Else we wouldn't know where to hang out for the day with our four years old. Checking in was smooth as well. Jeanie the cleaning manager made sure we got the tour of facility and gave us some good tips regarding our vacation. The location of the place perfect that we were in the middle of Waikiki and walking distance to beach and everything. Another plus is free parking that comes along with this room. The only negative review that I can think of is dated room. The room itself is a little old which we have no issue with since we spent most of our time at the beach anyway. Overall, Alex's place is definitely a good value with great service.