Apartment was a little more dated than what we were expecting; however, it was very clean, we'll maintained, and had amazing views of the city, so we can't complain! The kitchen is nice to have and was well stocked with appliances. Bathroom was also well stocked with bath and beach towels, soap, shampoo/conditioner, etc. Side note about the bathroom...The shower's water pressure is VERY strong, so you might not want to get too sunburnt on the first day if you plan on showering the rest of your stay. Location was great, only about a 7 minute walk to the beach and just steps away from major bus route stops, convenient stores, grocery stores, and restaurants. The parking spot is really handy if you plan on renting a car. We did not meet Tiare, but communication was great and check in/check out was super easy. If you aren't one for spending a small fortune on big fancy hotels, then this is definitely the way to go, as it has all the amenities as a hotel and is steps aways from the Waikiki beach!