The whole process was perfect! From check in to check out. The apartment was very clean and had its own entrance to downtown Hilo. The shower is also really cool. Megan and the team displays a very positive attitude and willingness to help. Megan gave me some really cool suggestions to visit. Was only there a day, but checked out a few suggestions and was beyond satisfied. Will be on this side of the Island again soon, and hope I get to stay here again!