Mike was super nice and greeted us when we arrived even though it was getting late. Location was a bit farther than we expected to restaurants and Hilo. The 'great room' outside our living area is huge and quite cute with Balinese/Thai decor, but it did have various appliances/personal items there so we didn't use it to its fullest potential. House is right next to the road although it does quiet down at night. Mike seems to keep busy with projects around the house. Professional cleaner would be well worth the investment.