Kalven is response immediately when we had any questions and needs. This unit has a good amount of space, two bath room, and access to the pool/coast, which is very nice. And this location is very close to the Keauhou harbor(where the manta ray lives). Also the washer and dryer is very suitable of the needs after water activities. The only downside: it seems have been a while since the room remodeled last time, and the air wasn't very fresh when we step in. I ll reserve my idea for who has a high standard for cleanliness. Otherwise, it is very convenient for exploring kona area.