This was our first time ever using Airbnb for a vacation and didn’t know what to expect but Alex was extremely helpful in the entire process of booking our stay on Ohau. We loved the self check in process and being able to check out on our own as well. The house itself was stocked extremely well with kitchen supplies, bathroom supplies and extra blankets, towels, pillows. We also loved that it had a pack and play for our toddler. This was extremely helpful. There was a lot of beach items to enjoy as well. Instructions were clear on what to do for check in and check out and any questions we had during our stay, Alex was extremely timely with his response, and very helpful with his answers. We loved the house, and had a great first experience with Airbnb thanks to Alex and his condo.