My experience with Alex as a host unfortunately was bad. I complained about the dirty bed sheets (there were big spots on them) and I sent Alex a picture of the sheets before I went to bed and asked for some compensation for the $90 cleaning fee I paid for only one night. Instead of trying to accommodate he threatened to kick me out of his place at 10pm. He said either I accept the spots on the sheets or he cancels my booking and I can find somewhere else to sleep. Luckily I was so jetlaged that I only saw all his contentious messages the next morning.
Also he kept trying to convince me that I had a great deal (I paid $187 for that one night) and that he makes no money with my booking because he has such high expenses. That might be true but it isn’t my business.
Anyways… the AirBnB support Team took over and was outstanding in their support!
But I also would like to mention that the place itself is nice. Good location and check in was easy. I got to check in half a hour early.