This is a clean, quiet and well-kept place that gives you all the comfort you need for a stay on the island. We felt very welcome and even found a bottle of wine, chocolates and cookies waiting for us.
The management company does a great job at keeping the property tidy and in shape, and they are super responsive to anything you need (we reported a broken ceiling fan late in our first night, and someone was there at 8am the next morning to fix it).
The location is good and close enough to everything, you have shops and some restaurants in walking distance, and downtown Kapa'a is only 5 minutes of driving.
One caveat is the beach: it has been washed away by the ocean and there is no beach in front of the property. There is a small and not very clean beach at the adjacent property, but you have to drive if you want to find a nice beach. It did not matter much to us, because we were on the road exploring the island every day. Remember that this is the east (windward) side of the island. On the good side, if you are an early riser, you get to watch the sunrise from your lanai if the sky is clear.
Overall, we definitely recommend this place.