While this place is in a good location in Waikiki, it wasn’t the cleanest place to stay. Four of us were staying here, knowing there was one bedroom/queen bed, a full pull out bed in the living room and one rollaway. The rollaway bed was broken/unusable and the pad for the bed had a huge black/brown stain on it. The sheets were dirty, most likely not washed from the previous stay. The pillows could not be used because they had huge sweat stains on them. The two blankets provided were also dirty, as there were hairs on them and didn’t smell clean. In the bedroom, there were small stains on the fitted sheet. The bathroom seemed clean, but the bathroom mats were dirty and smelled moldy. For four people, they only provided two towels. If you are sleeping in the living room, you will have a hard time sleeping as the outside is completely lit up and there is no way for the lights to be turned off. I made a complaint for all of this, and they did get back to me within the same day, and were able to drop off some clean blankets, sheets and towels. But they didn’t acknowledge the broken bed or the lights at all.
It is a cramped space, so I wouldn’t suggest a family staying here. Next time, I will just be staying in a hotel as there were many just a couple blocks away. You are more guaranteed to have cleaner stay anywhere else. I was disappointed as they could have cleaned things thoroughly before our stay, it would have made our vacation more enjoyable.