We stayed here with friends for a few days and it was a great experience. The place was a bit hard to find but Robert and Jack (property manager) had put together instructions that were super helpful. Jack was also available through phone till late at night to help us with directions.
We enjoyed our breakfast with fabulous views from the porch and so many colorful birds. kitchen is very well equipped as well - since we are vegetarians, we cooked most of our meals at home and they have all the spices, utensils, etc. We also enjoyed picking some fresh lime from the trees in the backyard. Downtown Hilo was only about 15-20 mins drive. Getting Uber is hard but you can call local taxi services.
Overall our stay was very comfortable and I highly recommend Robert's place to make your trip to Hilo a memorable one.!