Olivier is a respectful and kind person. He made us feel comfortable during our stay. We ran into him a few times in the building going in and out. He was available whenever I needed to ask him a question. Unfortunately, the pool was closed the day we planned to take a swim due to maintaince. However, all of the amenities were geat to have nearby especially the convienant store on the 6th Fl. The apartment was big enough for my husband, 2 year old, mother and I to share. Any more guest would feel a little cramped. We experienced a ton of wind the first night that kept rattling the sliding door in the bedroom which became a bit noisy and scary. Aside from that, I slept well all of the remaining nights. The apartment is equipped with all of your main necessities: bathroom/beach towels, toilet paper rolls, napkin roll, kitchen utensils, pots and pans. Appliances worked well! The bathtub was perfect to bathe my little one in. The shower head is positioned in an awkward direction that can use a fix. The most important part was that we found the apartment to be clean! The apartment building is a mixture of residents, hotel guest and people who pay owners for a short stay. There always seem to be a wait for the elevators. It wasn't a big deal for us but I saw it annoying others. It was actually UNA for a bit so we had to use the stairs :/ I really like the location as it is a few blocks away from everything walking distance. We rented a car for two days over the weekend and we were able to find close parking on the streets luckily after circling around a couple of times. It can be challenging so if you have no patience for parking I'd say request for a space in the garage ahead of time. I would definitely recommend anyone to stay here. It's such a good deal for what you get especially when you compare it to other Waikiki hotels. You won't regret it. Thank you Olivier for welcoming us in and for leaving a pineapple behind. We'll have memories to cherish forever :)