Matt is very responsive and professional firstly. The apartment is wonderful no carpeting beautiful cream marfil porcelain tile throughout. The apartment s very well situated in relation to downtown Waikiki but you can also walk over the canal and have a more local experience. We were budgeted and found many options that were affordable for breakfast and lunch over the canal, and then splurged on dinner. One important point is that if you want to be on the beach right in downtown this is probably not the perfect choice, however you will not find anything near this value and level of service. We loved it and will be back. Thanks Matt