Martin and Tracy were very responsive, and the location was great - central to all Maui has to offer. We appreciated the thoughtful touch of the amenities, the thorough instructions for check-in, and the recommendations on what to do in Maui. The only minus was that the floor was dirty upon arrival. Tracy was very gracious in offering to send a cleaner after we brought it to her attention - we ended up using the Swiffer they provided (and so not a big deal), but the professionalism was very much appreciated.