The unit was great, nice and clean. It's located in a quiet area near a small shopping center. Oma was nice, however, the lack of communication regarding the misinformation on how to get into the unit was frustrating. In addition to this, the unit was quite hot and the windows were broken so we couldn't have opened them. After reporting this to Oma she said they were being fixed after we left but the issue was not being told that beforehand. Also, there was no body soap, shampoo or conditioner at all. Also, when asked (prior to arriving) if she had certain items in the unit, she was unsure. All in all, the unit served its purpose for us. The experience would have been better with more communication. Also, I'm not sure why we had to clean the unit and empty all the garbage cans when we paid a cleaning fee.