So I can't really review in the usual manner as we had to cancel our trip at the last minute due to a family emergency. Kat was very understanding and offered to honour our paid nights at another time even though they have a clear cancellation policy. I thought it was very kind and generous of them and made me want to go there and meet them all the more. All in all Kat was very helpful in booking our trip I am just sad that we were not able to make it. Based on my experience I wouldn't hesitate to book again with them.