Karen was very nice and responsible person. The place was very nice and clean. You will have nice private space with good size living room, bed room, and small kitchen for your own. I was not sure about transportation within the Lanai island, but Karen referred us to pick up services and bike rentals. It is bit of a walk from the Lanai city, about 10-15 min. It was okay considered the price she offered. Overall, we were very satisfied our stay at this lovely cottage. Highly recommend!