Pono Kai is a very old outdated property. The walls and ceilings are so thin we literally could hear the person above us using the bathroom. There is only one AC unit in the living room and the bedroom gets very hot. The pool is not a resort pool at all. It's a bad apartment complex pool at best. The community is geared towards pretty old people, so in that aspect it's quiet. The beach off the community is not swimmable and is super choppy. There is zero accommodations on the property in terms of food or pool drinks etc. It is in a great location in Kapaa in terms of walking and right off the small Main Street that is the town. The front desk staff was so helpful so that I didn't have to move rooms halfway through my stay which was something I had repeatedly asked Norrine with little to no help. Needless to say, I would stay at the Kauai Shores a little farther down or be prepared. Pono Kai is not a resort vacation whatsoever.