Rolene was friendly and prompt with check-in, which we really appreciated. Rolene provided towels, coffee, and soap/shampoo for us which was welcome after a long day of traveling the road to Hana. I also appreciated that Rolene provided ample fans and the room stayed nice and cool. My only concern is that it looked like the bedsheets were not washed from the last guest; there was a significant amount of human body hair and stains on the sheets and they did not feel or look clean. It was disappointing but I’m thinking that because the rest of the room and bathroom was so clean, sterile, and tidy, this might have been a one-time mistake or oversight. My last suggestion is that Rolene provide bottled water for guests; after a long day on the road we were dehydrated and water would have been a nice touch! We ended up getting the waiter at the nearby Hana Ranch restaurant to fill up our water bottles. Overall, this place is a nice stop on the road to Hana. Thank you Rolene!