Guest gave us a room that we didn’t ask for, in their description it states that they multiple listings but doesn’t say that they will put you in whichever room is available even if it’s not in their listings. they gave us a room that wasn’t even on the listing and it was run down, Roselyn husband said they just got that unit and needed to fix it still. So why put us in there. I asked the host to put us in the room we booked on Airbnb and they said it was unlikely that they would change our room because they were booked. Scoped out the room and the sheets were dirty with red stains, I had to wash my own blankets and asked for a partial refund and host the declined. The host said we put you in a bigger room with a king size bed, that’s great and all but not when the other part of the apt is run down and not like the description.
Won’t be staying here again.