This was our first time in Big Island, first trip with my little baby and brother’s family. House location, condition, all included package were great.!! We just loved it. Specially having golf membership discount and Hilton pass were just amazing.. Wish I had stay longer than just 4days... However, we had difficulties with A/C, since there was no signage/manual for A/C controller. They have very high tech A/C system, so if you push any button on A/C, it will automatically turn off. Also, opening many entrance and sliding doors will turn off A/C as well. We didn’t know this, so everyone was burning during day and night, and finally called the emergency to fix this since we couldn’t go to bed until 11pm. They explained all this when I asked details, and wish it was written somewhere near A/C system. Or, just say “Do NOT touch A/C” would be great. Other then this, everything was perfect and loved it so much. So, I will revisit with my family!!!!! Thanks a lot!!