Krisann was super-helpful and really nice, but also hands-off if I was OK and didn't need anything. Kapaau is off the beaten tourist path, and I get a little lost on country roads, but Krisann really helped dial me in.
The place had a lovely feel-- very comfortable and homey. The decor seemed more like traditional Hawaiian than the sort of "NY/LA" kind of '80s Hawaiian decor you see in some places. It's clean, comfortable and functional.
The yard out in front is beautiful, and you face a giant tree in the yard. The only noises you hear are birds, an occasional barking dog, and sometimes a car in the distance. It's close to Kapaau town and Hawi town, although they both shut down early on weeknights-- very local. Krisann and Samuel were also very kind and flexible with me when the volcano blew the day I was supposed to arrive-- they allowed me to reschedule to a little later, without sticking me for non-refundable fees, although they could have. I would definitely return. Thank you!