Joan was fantastic. She had placed granola, scones, milk, fruit, tea, coffee and juice in the fridge for us when we arrived so we had breakfast for the next day. She also had water for us. She even remembered to include a spoon for granola and cups for drinks. She was very attentive. We took the grapes with us to the beach and they were a refreshing snack. She gave us great recommendations for our trip when we arrived. The room was clean and the bed was comfy. Even in the bathroom she included a nice shower gel and shampoo/conditioner. Everything was perfect.