The location was fantastic, within walking distance to the lagoon and Waikiki beach. The hotel staff were all very friendly. The neighbors were very kind as well. The room did not live up to our expectations. There were 25% of the blinds missing, therefore lack of privacy and impossible to darken the room at night. The dvd player was broken and the cable didn't work. The bathroom shower wasn't clean and there was an already used roll of toilet paper when we arrived. We acrually purchased a dvd player for our children in the evenings, for our sanity. I notified the host and they stated they would have the blinds repaired after our stay however that did not help us during our week long stay. The pools do have capacity limits and we only had a difficult time getting into the bigger pool on our second day. Everything else was great. Hawaii is a must visit.