I liked the amount of rooms and family room with futons was great. The tub would not plug so we had to try to use a washcloth for that. The shower took forever to get hot. We chose the place because we had a 1 year old with us and then people below were annoyed by her running around. They were quick to repair the bathroom light when it went out. Ac was great except in the one room it may just need a tune up. Communication was friendly and fast but in person Chris was distant and unfriendly.