My extended family of 10 stayed here over the Christmas holiday. The rooms were many and all were spacious. The kitchen was well-stocked with dishes, utensils and basic condiments; they even had laundry detergent available in the laundry room (which I didn't expect to need, but I was messy!). This is a great place to stay for access to Volcano National Park; but if you're looking for a wild nightlife, this isn't the town to be in. We enjoyed the peace and quiet of this residential neighborhood and spent a lot of time in the park which was about 2 miles away. There are several good restaurants nearby but nothing is within walking distance. Downtown Hilo has lots to do, but it is about an hour away.
The house is easy to get to from the airport - about 35 minutes away with only a few turns. Mililani and Don met us at the house at 9:30 pm (!) to walk us through the house, showing where things were etc. They were friendly and helpful.
It rains ALOT in Volcano, so be sure to bring rain jackets!
Mahalo!