The studio itself is really nice. Newly renovated and modern. Perfect space for two people. The hotel that the studio is located in, however, is quite terrible and old... The lift (that goes to this floor) was ridiculously slow and the hallways had a terrible smell to it when we were there. But at least the security staff at the hotel were lovely and extremely helpful. Karen's place was tidy and not cluttered what so ever. The aircon was such a nice thing to come home to and a total win. One tip I would suggest is to bring your own pillows if possible, the pillows at the studio were extremely thin and frankly quite useless. Unfortunately, we came from the other side of the world and did not have the luxury to do that. The bed is also very uncomfortable to sleep on, very soft and we always woke up with a sore back. If a new mattress and pillows were supplied this place would be much much much better to stay at. We thought this place was much closer to the beach than it actually is. If you're after a Waikiki tourist experience then I would suggest finding somewhere closer to the water as this place was a bus trip away. Karen was great to deal with, she always replied to us promptly and was extremely helpful. Our stay was hassle free and a bonus is that there were quite a few bus stops nearby!