This unit was perfect for us. We thoroughly enjoyed ourselves once we got to our unit. Very clean, roomy for a family, and a great location near the pool and shoreline.
However, the lack of communication and inability to get in touch with a live person was extremely frustrating at check-in. We never received an access code to the security gate, so we needed up driving around a parking lot at 10:30 at night, with no access code to the security gate. It took us an hour and a half to get through the gate. We ended up having to flag the security guard down, who then called the manager of the entire property. Only then were we able to get through the security gate. The phone numbers we were given in our check-in instructions were not working numbers, so the only thing we could do was email the manager and wait.