Elizabeth was very good with communicating before our arrival to e sure we knew exactly when we could arrive and how to get to the studio etc, there. If I had a question she would respond within a day at the most. The unit was exactly as described and was in a great location, near the shops and a short drive from the main hub of Hanalei bay, Elizabeth provided all the Information we needed in the unit for restaurants etc to help us make the most of our time... We enjoyed watching the sunset every day from the day bed in the front of the studio it was just perfect! I could not fault it at all. We will be back for sure and I would highly recommend to anyone that this is the place to stay!