It was my first time in Waikiki & the location of the place was perfect. The beach is about a 5 minute walk. It's walking distance to shops, restaurants, public transportation, etc. The room was a good size & had 3 balconies which was nice. Mark replied quickly to any questions I had. Checking in I had to call, so someone would greet us into the room. We were about an hour late since we arrived on the 4th of July & parking was tough. The person we were meeting was still waiting patiently for us when we got there. The wifi connection was good. The ac although, needed to be updated, it was very loud & wasn't as cold as the 60 degrees it was set to. But it was still okay. The pool area was very cute and relaxing. There is also a pizza spot to eat poolside called "The Lovin' Oven". It was delicious! I loved the retro feel of the hotel.