After landing in Maui, I noticed we were never sent any check-in e-mail. Thankfully I was able to get help over the phone and the email was quickly sent. However, when we arrived, we were given the wrong gate and door key codes — this was a bad start to the trip already. Office was closed when we arrived which caused us to panic. Thankfully we called the number attached to the Airbnb listing and a gentleman changed the codes for us. When we opened the door, the place was beautiful. It looks exactly like the photos. It was amazing seeing the ocean just a few feet away. The house had everything you could ever need. Everything was great until we found a cockroach roaming in the cabinets. We were able to overlook it because the house was honestly so beautiful. That same night, my parents made their bed and found a dead cockroach in their sheets. This is alarming because with the pandemic, we would hope that amble cleaning was performed between guests because if it were done, there would not have been this pest in the bed where we lay our heads. When I reached out to the management, they replied back stating that it’s normal to have pests and would send someone to take care of it. When the guy came, he simply dropped off a bottle of pest spray. I wish there was some accommodation made for our stay considering the pest was found IN THE BED. Very disappointing. If it weren’t for the cockroaches I would give the house a 5/5 hands-down but it’s hard to overlook it when it was found in a place where you lay your head at night.