Kilene’s property is likely wonderful but her handling of our reservation was not. When we reached out from the parking lot at check-in time, her property manager realized Kilene had doubled booked the property. When we reached out she apologized but did not help us in our scramble to find another place to stay as the sun was setting. We had to stay in a place at 4x the original cost because prices had gone up since we booked and little else was available. Trusting that Kilene did not intentionally double book us, we hope that this experience motivates her to be more detail-oriented in managing her property and suggest those who book with her go to extra lengths to confirm their reservation with her as it approaches.