My husband and I traveled to Maui to celebrate our honeymoon.
When we arrived and as I was unpacking, I noticed the bedroom wall had a thick layer of dust on it. I saw some dead bugs behind the TV and dead bugs in cobwebs on the ceilings. I then started looking around on purpose.... thick layer of dust and grease on the lights above the island in the kitchen and one light was dead. The light bulbs in the bedroom for the lamps had dust and dead bugs on them. Both bathroom vents had about an inch of thick dust. I told our host these things and she was fast to reply. I finished unpacking and took a shower and in the shower I slipped multiple times (there's no bath mat in the tub) as i slipped, I saw that the shower curtain was black with mold and there was left over white mildew on the walls. That was what really set me off. You shouldn't have to be paranoid and check to see if things are clean when you arrive to your place after a long day of travel. Plus, we paid a lot of money for 9 days for a clean place. The TV kept cutting out and outlets died as we were there. The extra pillows that were provided did not have cases on them and let's just say that you could tell that they were old and had stains on them.
There was also no coffee.
All of those things made me upset because even when going to a hotel, it's cleaner then that.
I did appreciate how fast our host responded to us. The next day, people arrived to clean the place properly.
The location was great, walking distance to everything, peaceful and quiet area. Maui is absolutely beautiful. We had a wonderful time, regardless of the hiccups.
I'm only writing this so people will take it into consideration when booking next. The reason we stayed there was that the reviews were absolutely perfect. And maybe we were a one off fluke. I'm from Alaska, bugs I can deal with. But having dust and mold on things is a valid thing to be completely grossed out on.
We will definitely be returning to Maui, but will not be staying here again.