We had an amazing experience at the Palmwood, from beginning to end. During pre-booking, Eddi was very responsive and informative. She showed some flexibility in helping us book our stay. Once confirmed, she provided detailed directions on how to locate the property and alerted us that GPS didn't work very well on the island (truth!). She also connected us with a local concierge service that helped us plan and book our activities...at no extra cost! Upon arriving at the Palmwood, we were immediately impressed as we pulled up the long driveway to this paradise on a hill. The property is gorgeous and the house is stunning in front of the gorgeous Kauai backdrop. The main house has a kitchen, small dining area, common living room and a patio deck for all guests to use. The decor is impeccable. There is also a staircase to the "upper suite" where we stayed (more details below). Under the house and off to the side is a two car garage that was converted into the dining room where breakfast is served. It is so airy and cozy. Out back, there is a seating area around a gas fire pit, a grill, bar and tables and a new pool that is being constructed. All are available for use by the guests. In addition to the main suite, there are two other rooms with private entrances, private outdoor hot tubs and private outdoor showers. There are also gardens with hammocks. The Upper Suite is picture perfect. It occupies the entire second floor of the main house and has a private patio deck that overlooks the green mountains of Kauai. The private bathroom has a jacuzzi tub and a separate shower stall. There is an area with "cubbies" for your clothes (no hanging closet space...only downside), a small sitting area and a king sized bed. There is tv (although we never turned it on), good wifi signal and a small refrigerator. Eddi left cold water and two glasses for us everyday. There is a ceiling fan that works quite well. We visited in March and the evenings were quite cool, so we never had to use the in-room A/C unit. It was inside the room, but didn't appear to be hooked up. I'm sure that if we asked, Eddi would have helped connect it. As if the house and comfort and decor weren't enough, Eddi makes the most delicious breakfasts such as homemade banana cake fresh from the oven (one cake for each couple), poached eggs wrapped in prosciutto, lobster and eggs, breakfast sweet potatoes, kale salad. There were gourmet breakfasts! Eddi is kind and considerate. She offered us access to one of the outdoor hot tubs because the room was vacant during one night of our stay. The house is about 40 minutes from the airport, in the northeast corner of the island. It is a quite and secluded area (except for the roosters), in the town of Kilauea. It is next to Princeville and close...