My sister and I stayed at the Lotus for two nights and it was fantastic. The cottage is just behind a row commercial buildings in downtown Hilo. This might sound like the place would be noisy, but all you hear are the tree frogs. We were able to sleep with the windows open and heard no noise from town. Totally peaceful place to stay. The house is clean and modern and beds are great. Wi-fi, coffee press, and a gorgeous outdoor shower. That's all you need in Hilo. We needed nothing from our hosts, but extra towels and those were delivered promptly. I HIGHLY recommend the Lotus.