As for myself, my trip to hawaii was very spontaneous and it was subject to changes throughout the days that I was there. Floyd was more than accomodating to those changes! I cannot ask for a greater host with amazing communication. The communication was speedy and respectful. There were no discrepancies between the photos and the actual unit itself, of course, manage your expectations. As a college student that is looking for just a place to sleep and spend most days adventuring the island itself, this place was perfect.