The place is relatively clean but definitely more worn out than the photos. I reported that the bath towel railing was broken off the wall, the fire alarm cover was falling off, the wire cover for the ceiling fan was peeling off the ceiling. I also noticed how the shower curtain railing was rusting, the exhaust fan was covered with a thick layer of dust and the cream colour leather sofa was yellow in parts. The building is quite dated also but that applies to all units of that building. The location is great. It's at the end of Waikiki beach so you can skip driving through Waikiki to get to the building. Free parking is nice too. But this management company needs to be more responsive. I messaged to ask about 2020 parking passes which I didn't receive during check-in because it was still 2019. I didn't get a response for a few days. They claimed an email was sent to me but I really didn't get anything. Anyways, we had to wait a few days to get it and in the meantime we had to park and walk down the ramp to get to the car.