This condo had significant maintenance issues during our stay. Cindy chose to compensate us for dealing with those issues in an amount that was not acceptable.
A significant water leak became apparent on the 2nd day of our 8 day stay. This leak resulted in sopping wet carpet in one bedroom, an overwhelming cat urine smell, contractors in and out, the main shower being rendered unusable and, finally, black moldy mushrooms emerging from the wet carpet.
The 2 bedroom / 2 bath condo was reduced to a 1 bedroom, 1 1/2 bath unit by the 3rd day of our stay.
I notified the owner immediately upon discovering the severity of the leak and was in daily contact with her about the situation. She was responsive to the problem. We were very patient about the problem and very cooperative in the attempt to rectify the issue.
The discussion about compensation for the inconvenience of the maintenance problems started at the 3rd day. Cindy suggested that we relocate but had no suggestions as to where and, being the peak spring break season, that was an unreasonable option. Cindy offered an amount and I countered with something that was more acceptable to us. She did accept that counter and all was well...until the black moldy mushrooms appeared.
The black moldy mushrooms were the tipping point for me. I requested full compensation for the unit and Cindy refused.
Being a vacation rental owner myself, I have an appreciation for problems that can arise with units while being occupied with guests. Had my guests been required to deal with similar maintenance problems, I would have handled things quite differently. My guests are not disappointed with my offers of compensation if a situation arises.
The condo is fine if all is well. But with the building being as old as it is (built in the 70's), I expect future maintenance problems will not be uncommon.