Our family of 4 enjoyed our time in Hilo and our stay at the 'Rainbow House.' The condo is easy to locate yet tucked off the street which was nice. S&S did a great job communicating before and during our stay. If we had needed anything they would've definitely been available. The condo was tidy and seems to have been recently renovated. There was soap, shampoo, conditioner, fans (no AC), towels, beach equipment, a grill and anything else you could possibly need. They spared no expense at ensuring we were comfortable. Do note that while the couch is sleepable, it is not a traditional pullout as we had thought. We also learned that Hilo has loud nocturnal frogs that we heard everynight -- a free biology lesson!
All and all a lovely stay. Thanks S&S