Much better than the place we stayed last time (Hana Inn). Clean and as described. Relatively easy to find. No contact with host which we attributed to COVID safety protocols. Everything we needed was provided and guidelines were clearly communicated. We spent one night so able to break up the trip to Hana which we really recommend. We rented a jeep and drove back the reverse road even though the rental car companies don't allow it. If it hasn't been raining it's fine and offers a different perspective. We've done it twice and do recommend a jeep. Aloha!