We have nothing but positive things to say about the unit... Great communication, above and beyond actually! very accommodating to what we needed and loved the use of the air con and the fans in the unit... sometimes us mainlanders aren't used to the humid and heat of Hawaii! ! The kitchen had everything you could ask for as far as kitchen utensils and was upgraded! the bathrooms had great water pressure and were also upgraded as well. Totally enjoyed the use of the large lanai out back which had a stellar view of the pacific ocean! Def will consider returning again to stay with Mary! Thanks so much!