Sunset Suzy's was a great stay for us while visiting the Hilo side of the island. We spent the first few days of our trip on the Kona side and stayed at Sunset Suzy's for the remainder of out trip to explore the volcano, Hilo town, Kalapana, zoo, and the Kopoho Tide pools. Our party was 3 adults and 2 toddlers (1& 3 year old boys).

The house is pretty new and stocked with towels, dishes, DVDs, etc. I would reccomend picking up some groceries in Hilo before you get there since it's about 20 minutes away and there is not much around. It was reccomended it the welcome packet that I got sent over before I checked in. Wifi worked great. No cable TV, but there's really no time to watch, but there is a good mix of DVDs to watch if you need it. Great back yard area which looked like it was a perfect place to have a Bon fire. But was raining both nights we stayed so couldn't try and you are surrounded by the coqui frogs which wasnt bad since there are so many it's like white noise that puts you to sleep.

Location was excellent and I'm glad we picked Sunset Suzy's at last minute since it was centrally located in between everything in the middle. Ashley was great in communicating before our trip and after, and we booked only the week before. She responded within a few hours and when we were staying there she would return my questions via email in a matter of minutes, even on our last ditch effort a few hours before check out to help us find a sunset lava cruise. We ended up not going because of the toddlers, but very helpful to help book. On our next trip we'll probably do it.
FYI to anyone that rents, don't follow the apple maps to find it, use google maps. Apple maps takes you to the wrong place but google maps doesn't. Ashley gave us good directions, but we were following with the GPS as well and that's when we knew apple was wrong.