Pros: the pools and water slide were great fun for the kids (though pools got quite clouded by the end of each day). Beautiful beach and amazing snorkeling right in front of the complex (we saw turtles, an eel and octopus all in one day) and whales breaching and slapping their tales! Duke’s Restaurant onsite has a lovely ambience and good food with live Hawaiian music every night, which you can also hear in the pool area. The grounds with torchlit evenings were lovely and the boardwalk had great walks. The bed was comfy and the kitchen had all the gadgets we needed. Vacasa’s 24 hour help line was amazing in getting us in one day early when we realized upon arrival at the airport we booked it to start one day later. View was better than advertised and lanai was huge! Good amount of space. A/c was nice at night.
Cons: early 10 am checkout, poolside towel service didn’t work with our key, no oil or salt in kitchen, toiletries didn’t last the week, parking was a bit far with all our beach gear. Vacasa said no pool/beach items but there were boogie boards, chairs (one was broken) and an umbrella and we left pool noodles for future guests. Would be nice if they included snorkeling gear and a small cooler or cooler bag (pack one!!). All minor things and overall a great stay.