No complaints about Phillip's place. We arrived after hours and check in was still a breeze. Papakea resort is super quiet and well looked after. The grounds are well kept. Koi fish in the pond. Pool and hot tub are nice. Can't go wrong with this resort. Condo was well stocked with everything you need including body boards, beach chairs, umbrella, coolers, snorkel set, and beach towels. My wife especially liked the in room washer and dryer so pack light if you want to. Phillip was always available and answered any questions promptly. We'd be back.