Got a lot of the information about the resort fees etc. The bed and pillows were very comfy. Very good pool environment with salt water pools! The drinks we ordered were the best we had during our visit on the island (not cheap but quality).
Would like to have understood better the whole towel process. I asked for a towel during my stay and they didn't give me one because I didn't have a towel card. I found out when I was leaving that you have to return towels to get new ones. I never got a card because they gave me towels when I arrived. No one mentioned this at the desk until my stay was over. Was bummed because I paid $50 for towels and a pool I didn't end up using.
In the lagoon there is a "toad" which on the mainland we call a bull frog. This guy likes to make his bull frog sounds all night.
Water may or may not be hot for the duration (or any) of the shower.
Great location and close to Lydgate park and not in the busy town of Kapaa.