I thought the place was great and we really enjoyed our stay. It was awesome that Nathalie had beach chairs, a cooler, and snorkel gear available to use! The markets, beaches, and shopping were all very close which made getting food and souvenirs easy by Hanalei.
You can rent bikes for the day it’s like $5/hr if you don’t have a car and Foodland is almost walking distance. We did get food sickness from their store bought chicken there so make sure you stick to the restaurants or fresh seafood! The Cliffs offers BBQ’s to grill on and the pool and hot tubs are open until 10p. Heather (Nathalie’s) assistant also let us check out an hour late and use the pool amenities afterward which was very cool considering our flight didn’t leave until the evening.
There isn’t air conditioning in the unit but the cooling fan and ceiling fan really helped out to make sleeping more pleasant. We had a small issue opening the sliding glass door but Heather had maintenance fix it immediately after contacting her about it. Overall, the place is 5/5 and would highly recommend!