Jim was very nice and helpful! He even made arrangements for us to drop off perishables a bit early. The property however is small with an odd layout. The kitchen is nice but with a non functioning dishwasher. Beds truly need an upgrade, especially in the loft. Two of us finally just slept on the floor because the loft bed was so bad. Lots of beautiful sunshine fills the space making the small space very hot. It is requested that guests use the air conditioner for just short periods of time each day which is great to save energy but not so great when it comes to comfort.