It was a short one night stay for us, but Mike was very attentive. We communicated arrival time so he could greet us at the door. He had a binder with wonderful information on where to see/eat on Maui.
There was a bit of a wait to use the bathroom - unfortunately we seemed to arrive and leave the same time as the other guests. Otherwise, this is a good place if you just need a room for the night, with a friendly host!