Michael was great to deal with, he gave timely responses and went above and beyond to ensure we got our dates in a great room. The resort was amazing, very well kept, great pools and beautiful gardens. We used the BBQ quite a bit and it was great. The staff were friendly, and the location was good, only about a 10-15 min walk to most restaurants and shops in Kona. The condo was quite large, great bathrooms, huge lanai, good size kitchen with anything you could need. AC worked great, and the deck was roomy with large eating table. We would stay here again.