An honest review for the “Cottage Suite” in Kailua. I’m writing this review on behalf of my fiancé who booked this suite. We loved the location, the convenience of a washer and dryer and the fact that we were not bothered by the owners at all during our stay. I think the main house was also being rented out by different families during our stay, although they were noisy at times; we were not bothered by the noise or the footsteps of the tenants upstairs.
The layout of the room was nice, there were sliding doors that separated the bedroom and the bathroom. We were able to access the room through the side door gate and we were able to get a glimpse of a body of water by the backyard, but only the people who rent out the main house may have access to the backyard.
We appreciated the fact that Jessica left us clear instructions on where we could park and how to access our room. We also appreciated how she left us a binder full of useful information, magazines and the thoughtful little gifts that was left out for us upon arrival.
Our only regret was that we did not read the reviews before we booked our stay. There were small cockroaches in the kitchen, living room and the bathroom as well. Upon arrival and every time we would come back from a day out, we would see the cockroaches crawling on the counter tops and bathroom walls. It was just bothersome having to try to get rid of them and we could not leave out any type of food, the food that we did bring back had to go straight into the fridge.
The place was neat, but was not “clean.” The couches had a lot of stains on it. A lot of the towels, pillows and the bed blanket had stains on them and reeked of strong laundry detergent, some of the towels that were stored back into the cabinet were still damp from the wash.
We were surprised that no one had left a review on the bed, it was very firm and we woke up everyday with aches and feeling like we didn’t get rest. Kind of a bummer especially while on vacation. The TV was tiny, it also would've been nice to have a TV that could we could stream shows on.
Overall, I would say that our stay was just alright. But sadly, we would not stay here again.