Liz was wonderful. We arrived to the big island the week prior and checked out of the Hilton resort on waikaloa on the 30th. There was a 5 hr window from the time of check out of our room til we were scheduled to check in to our room with Liz and Robert. This wouldn't have been an issue since there is so much to do on the island, but staying at the resort, we had a lot of perishables we really didnt want to throw out if possible. I emailed Liz to see if we could possibly drop our perishables off in the room. She was so great and accommodating! The location was perfect and the room was as stated in the posting. The only complaint I have on my visit to the big island (which has nothing to do with Liz and Roberts place) was the high humidity and heat in the month of Oct/Nov. Coming from Seattle, it was a little brutal. Thank you again Liz!