This was my first time and Maui and it’s quite lovely. Sabine and staff were always quick to respond to questions. I would give 5 out of 5, but did rate accuracy slightly lower, as I do think the posting and photos can be misleading unless you do your due diligence or know of the location and resort itself. They talk about the photos or location (ocean view vs island view) not being representation of what the resort can provide (so they are being truthful here). They use the term two bedroom condo and villas in their listing and description. This is where I found the accuracy not fully representative. This is not a condo. This is a hotel suite. The two bedroom is actually a one bedroom hotel suite, plus the resort gives the second room which is one of those hotel adjoining doors. Most of the guests own timeshare at this location. Which Marriott tried to get me to speak to them about, and I refused. We own a penthouse condo in Cabo, that is an actual condo, so I know the difference. I was hoping for a condo within a resort, and really we got a hotel suite in a resort. With hotel towels and hotel sized shampoos and lotion. Now, I will say the resort was wonderful. We got an island view which I was disappointed about because there’s no option for ocean view with say an upgraded fee, had I booked directly with Marriott, I believe that could have been an option. I travel for work and have high status with Marriott and Hilton, therefore I’m not sure booking this via airbnb was the best in the long run, but our stay turned out great (we even added an additional night directly with hotel). We used the room sparingly, the kitchen was nice for snacks and storing stuff to make drinks. The resort itself is perfect for families as the pool, activities, staff, etc cater to children. My daughter was in heaven. It is walking distance to so much. I highly recommended walking to Black Rock to snorkel- you swim with the turtles. We ate at the Westin (two doors down) Waicoco twice as it had best service and food around. Tomahawk with old fashion for dinner and their breakfast set-up also delicious. We also did the Westin luau which was fun. The shopping is great- in the village. And you must get a mai tai from Monkey Pod. Lastly I highly recommend Teralani for boat tours. They leave from the shore of Westin. Snorkel option and sunset dinner cruise. Both are perfect! All in all a near perfect vacation. Just do your research on the resort :)