Resort overall good. Unit and amenities only ok and had cleanliness/roaches and they diluted the soap to save money. Overall good communication Except the manager of the property never commented when I voiced my concern about diluted soap. Much Better and same price to book last minute directly with resort bc many more amenities like gym, bathroom supplies, and housekeeping are included. Hot tubs Were very crowded especially the one closer to the unit bc it was cold so children jammed into the hottub but resort workers very friendly, beautiful landscaping and good location. Still Have not gotten the agreed upon credit for having to repack and vacate for morning of bug spraying.