Pros: the excellent location - especially being close to Monteserrat street where there are many excellent and inexpensive local restaurants. The availability of beach chairs, umbrella, boogie boards and snorkel masks and tubes. The view of the mountains from our balcony and of the ocean from the buildings 10th floor shared balcony!
Cons: I heartily agree with a previous review left for this place in March of 2022.
The place gave us a run down feeling - we are budget travellers but even hostels we have stayed in did not have as much chipping paint as this place! The front door and bathtub paint over were especially bad. It was not the cleanest either - not swept under the bed. Some surfaces not wiped down (I.e. toilet tank), floors left our feet black every day…might be the type of laminate used??
Our biggest concern were the poor sleeps we got due to the sagging mattress. We did put the 3 extra pillows under the sagging part which helped a little but it still was uncomfortable. We think it needs replacing. We did inquire about getting a foamier to put on the box spring but nothing was available.
Keoki does a good job of getting back to you in quick time but the key was missing upon arrival ( another couple waiting in the lobby had the exact same problem!) and we were both told the cleaning lady had forgotten to leave them. Also items we requested (dustpan, kitchen towels, bath plug, cutting board) did not all arrive in the end before we left after 5 nights.
Overall I think this place is good value but because of the run down feeling and cleanliness issues I would not stay there again. I feel with some upgrades this could actually be a 5 star value property. Too bad Chris owns so many listings…stretches the Reno budget thin I am sure!