We never met Mary, however, communication via email was very good. The room was clean and we loved the location. Staying in ka'paa was great bc we found it very easy to get to all locations of the island from there. Plus we loved it was the dry side and didn't have to worry about rain ! Being near the ocean was also very nice. It's in a resort so not much privacy but it's nice there is a pool and a little tikki bar there. Even though there is no kitchen, it's nice we were provided with coffee pot, kettle, microwave, toaster which helped make our breakfast on early days easier. The room is cozy, bed was comfortable. We ran into the housecleaner (who was very nice) before leaving and heard that Mary had a few more units in location. We may look into those next visit to have a bigger space ! But all in all this place worked out good for us.