It was all good. I got the key easily, even though they were not able to meet me for that. The location of the place is convenient to everything you might want to do downtown. It was very clean and well equipped. The placement of the bed and air conditioner is somewhat problematic...you have to leave the ac on pretty much all the time to cool things down for sleeping. If the ac were on the same end of the room as the bed, that might be more efficient. But all in all, it was a fine experience.