First and foremost, I can appreciate the hard work that goes into hosting an AirBNB. I find that you can’t please everyone and the best way is to keep it simple.
My review is straightforward and honest.
First: the positive: good location. Across from Hilton Hawaiian Village and close the beach. Also close to the canal.
Hotel staff are super nice. I peeked into one of their rooms and I might actually consider a stay at the hotel next time.
The not so good:
The AC unit in the hall outside the room was loud. I notified the host to see if it could be taken care of before the evening and was told “I think so”. Nothing was done and we were not told of any follow up.
The unit does not have a kitchen. Others have probably been washing dishes in the bathroom- We did not use the sink to wash anything other than coffee cups. We experienced fruit flies daily and a strong odor until we notified the host and were provided with Draino cleaner. It took care of the smell and diminished the number of flies.
The AC stopped working on the second to last day. We know that patio doors need to be closed and had done that. We were told the AC works after we had left.
In our opinion, the value for this unit is not good. Initially the price shown seemed great which is why we selected it. Add to that all the fees plus the Property Taxes, which were passed onto us made it more expensive than actual hotels in the area. We checked prices and even the Aqua Palms Hotel part of the unit was less. With a hotel we would have had daily room service etc. We were aware of cleaning fee and the additional hosting fee but we were not prepared for the property tax. It is not in the listing. I’m we ended up paying almost $400 more than expected