The pros: Beautiful condo- crashing waves, tasteful tropical decor, updated baths and kitchens, comfy beds, very kind and helpful office staff, humpback whales and sea turtles seen every day from our lanai. An excellent Hawaiian experience! Downside- I inquired about early check in and never received a response. The condo was dirty upon arrival, which is a real downer- especially since we had brought my in laws as a 50th anniversary gift for them. I called and was told it would be taken of. The condo superintendent called and asked if he could just do the beds and baths and clean the rest the next day, which I said wasn't ok, so they did come and clean it while we were at dinner. I appreciated that, but it started out our vacation on not such a great note.