Communication with host was top notch. Place was easily accessible when we arrived. Parking spot number is on the back of the front door (we arrived late at night and had trouble finding this is in the documentation). Location is great for exploring Kona side. Internet connection is great (we like to watch movies at night so I bring our appleTV device and hook up to the TV). There's coin laundry on site. The pool is nice for cooling the body off in the evenings. There is a small coffee shop at the next condo property north that has coffee and breakfast sandwiches (they're open pretty early too). Condo has pretty much everything you need for your adventures (ice cooler and Ice packs to snorkels beach chairs and kids sand toys). Would stay here again. Complex was quiet and chill. Bedding was comfortable and we had guests visits us from oahu who stayed on the pull out couch. There's also a community bbq area by the pool you can reserve (we never did). One of the boogie boards was old and got snapped in half by the ocean so we replaced it.