Great Kona location and beautiful view of well manicured landscape and distant ocean view. Great upstairs loft space that my kids loved. The pool is amazing and the direct pahoehoe flow and ocean access make it an extra special place. The hot water was an issue as we consistently did not have enough for 4 warm showers in a day and we took multiple cold showers as a result...refreshing but not ideal.
Pool and amenities: It isn't totally suitable for kids with the stringent pool restrictions and apparently disgruntled neighbors. We were having a lovely time in the pool and being respectful with sharing space and maintaining low noise levels. Nonetheless, we were reported for having two small flotation devices. It definitely felt like residents were very sensitive about visitors' use of the pool area. The pingpong is a nice touch! The grills were in bad shape and hardly any of the ignition lighting worked, so ya some improvements there could really up the space.
Our host was communicative and gracious. However, the unit was not available for check in on time, and upon check out, there were multiple messages placing emphasis on punctual check out. From a communication optics/vibe, that could have been handled more attentively for guests who inquired about checking in an hour early and subsequently had to check in later then agreed upon.
Overall, loved our stay, there are some room for facility mprovements, and is more suitable for two guests mainly due to the hot water issue and the hawkish neighbors monitoring pool usage.