This is a good place for a couple to stay at if they are looking for rest and relaxation. Otherwise, as a young couple, we found it very boring! It is very remote, not walkable to anywhere besides a cliff where one can see the ocean, but not get to it. No beach access, no restaurants nearby, one has to drive to a village 11 min. away (Hanalei) to get to restaurants and shops.
The condo is clean, and modern, and the complex is good for families. However, the bed is a disaster. Very noisy with each toss or turn, and very uncomfortable mattress to sleep on. We were not able to get a good sleep there the 5 nights we were there.
Also, the kitchenette has none of the basic necessities besides dishes. We had to buy salt, pepper, oil (to grease the BBQ before putting anything on), etc.
The Aloha side has a wonderful view of the gardens, but the Ohana side is right by the road, and no privacy from other houses once curtains are open.
Communications with Milo was relatively easy and quick.