The place is well appointed and quite nice. The issue I ran into was it not being clean upon my arrival. I immediately made Indar aware of the situation and provided pictures. He did get back to me and said that it should have been done and that the cleaners would come “tomorrow”. It was a little later and I understood that these things can and do happen. The next day I contacted Indar in the morning to to see when I should expect the cleaners to arrive. I was told they are coming. I asked when and got no reply. I then contacted Airbnb support and asked for reparation of $200 for this situation. So this is day two in a dirty room with no towels and a dirty room. Indar did not offer any options to get fresh towels sheets another place to help with the situation. At 10pm that same night I received a message telling me he couldn’t get a hold of the cleaners. I asked him for a significant refund he said no that he already gave me $200 back, which I appreciated. My issue was that there was no remedy in sight and I’m going into day three of my five day stay to visit my daughter at UH and I’m dealing with this nonsense. I continued my efforts to get some reparation with Airbnb support and they continued to reach out Indar whom they said would not return their emails or texts. Finally on day three I received a text from the cleaner. They were sympathetic and apologetic for the situation. He came and cleaned the room. He was kind and gracious. Indar is lucky to have such a nice person working for him. He was the only saving grace. I have a feeling that this was a one off situation, but the lack of effort and communication from Indar was pretty alarming.
Other than that the place is great. Has access to an amazing viewing deck on the 10th floor that gives you vistas off Diamond head the zoo and queens beach. The location is steps from the beach.