SAVE YOUR MONEY! This unit is aggressively priced-far from luxury.
Please read before booking! This is a small, hot, loud, uncomfortable unit. The property is close to a very small shared beach that often gets washed out by high surf. There are many rules both for the unit and complex itself. Host communication and attitude is extremely poor and dampened the whole experience.
SAFETY
This unit is secured by a door with a battery keypad. There was NO secondary door lock once you are in the unit (i.e., lock, chain lock, or latch). This means there is no way to really lock yourself inside the unit and fully secure it. If anyone knows the PIN (i.e.: previous guests) they can simply enter the unit anytime day or night! Very scary. I highly doubt the pin is changed from guest to guest.
The bedroom faces the street so if you leave the top window open (suggested by the host), you’ll hear cars and doors slamming. This was suggested as to “keep the unit cool” as there is no AC (refer to air-conditioning section).
BROKEN FRIDGE
The host was very demeaning and snarky in their communication with us. They made my husband and I feel terrible and insulted our intelligence by saying we did not know how to use the refrigerator properly (ex: making sure the door is closed). Please go back to reviews left even as far back as August 2012 speaking about non-working fridge. It is so hot in the unit in my opinion the small European style fridge simply cannot keep food items cold enough for safe consumption. We lost hundreds of dollars’ worth of food and subsequently had to eat at restaurants for the remainder of our trip – costing us more than we intended to spend.
AIR-CONDITIONING
The listing states that there is AC in this unit. THIS IS NOT TRUE. There is a very loud wall unit in the bedroom only! *Note that the hosts “rule book” states that this should only be used at night! LOL. The rest of the unit has obnoxious loud ceiling fans that don’t do much in Maui summer weather.
Please see similar reviews in June 2022 from S*die and M*na from August 2019. Here you can get a very clear picture of how the hosts are rude and have an answer to everything. They never take ownership or show any sympathy.
COMMUNICATION
The host REVISED the listing description half-way through our stay! This is very sneaky and unprofessional. We had issues with the broken refrigerator and stated that we had lost our food and meats purchased from Costco. We requested a refund for this inconvenience (good luck, this host will never refund you – please see other reviews). Instead of providing a refund or sympathy message the host immediately updated the listing description to warn future guests from making “large Costco purchases”. Sorry but it is not up to the host to tell me where I can and cannot purchase my food from – outrageous!
Overall – 0/5 – do not recommend, there are lots of cheaper, cleaner, and better hosted Airbnb’s.