Communication with our hosts was very good. They were very timely in all of our communication. They left the unit clean for us along with some essential items we needed for our stay.
The location couldn't be better for Hilo. The unit was close to everything we were interested in.
The unit itself is a smaller, older unit with a great view of the mountain. The proximity to the salt water has had an effect on some things in the unit but none were deal breakers. We enjoyed our stay in Hilo and I recommend our host's unit as a good place to stay if you visit Hilo.