The photos make the house a lot nicer than it is. It looks all renovated and new in the photos but it’s actually kind of run down. There are for sure upgrades in the kitchen that are nice. There’s is equipment for fun activities (boogie boards, chairs, umbrellas and snorkel gear) but a lot of it was dirty and rusty. There was even a pile of junk on the patio. The worst parts of my stay is when I noticed after doing a load of laundry, the washing machine had left big brown stains all over all of our new clothes. Then the dryer burned a huge spot on one of my shirts. I’m surprised a fire didn’t start. The bathtub upstairs was not draining properly so we were standing in water the whole shower. We couldn’t get any of the tvs to work. When we finally pulled up a movie, it just spun and never loaded so we ended up having to listen to music on our phone instead. The worst thing about all of it was when I messaged the owner about it, she proceeded to tell me all the tvs work and they all have multiple remotes (she was assuming it was because I was unable to figure out how to turn them on) and then lectured me about how it was my responsibility to tell her things were wrong as they happen (which is WHAT I WAS DOING) because there’s no other way she can know if things are working properly and she relies on her renters to tell her these things. It’s actually the owners responsibility to make sure things are working properly in a house/condo they own, not the person who is staying there for 4 nights. I could not believe how rude she was to me and we were happy to get out of the condo the next morning.
There were also a lot of positives that are worth mentioning. The house was cleaned well (aside from the nasty rug in living room) and it’s in a good location with beaches nearby and lots of great food and a couple grocery/drug stores really close (don’t miss coconuts fish market for fish tacos). Check in and out is super easy. They made a scrapbook of things they like to do for the coffee table which was a nice touch. There’s a binder of rules and info on the house and it mentioned a gift bag, which I didn’t receive and when I contacted them, they went out of their way to drop it off, which I thought was nine. Also, the air conditioning works well (there is none in the downstairs bedroom with twin beds but they provide you with plug in floor fans). The pool is quite a bit nicer than it appears in the photos. It’s very clean and pretty and the kids had a lot of fun swimming. They loved that it went to 9 feet so they could practice diving. There is a nice communal bbq area. The view from the balcony is garden like and pretty and the courtyard of the condo complex near the pool is gorgeous and well kept. We even got to see bright green geckos during our stay on the balcony.