Andrew and Jeanette were very welcoming to us. I felt as if we were staying with close friends or family and not strangers. We felt right and home. Fresh fruit, bagels, and coffee were provided each morning which I thought was very sweet. We loved feeding the songbirds from the lovely lanai each morning while we sipped our coffee. We virtually had the beautiful pool to ourselves each time. I loved the snorkel and beach gear that was provided. Andrew is a great concierge, giving us the best spots to see. I nearly cried when it was time to check out as I had such a great time I didn't want to leave!