Overall we would rate this stay 3/5 for various reasons.
Thomas was fantastic in communication (fast responses) and accommodating to requests (e.g. early check in/late checkout for a fee).
The place is where we felt was below par compared with other places we have rented as Maui regulars.
Good location, cute design (European feel) and decor with lots of light in the living room, but the building is old and the apartments did not meet hygiene standards.
It was clear that the place hadn’t been cleaned thoroughly on a regular basis, with lots of dust, mold grime build-up on surfaces and appliances (don’t use the coffee machine!). We spent the first hour disinfecting and wiping down all surfaces, and our wipes were BLACK (especially the fridge top). The kitchen shelves and cupboards had dust and grime build-up. The apartment’s walls and ceilings had lots of dust accumulating on decals (imagine cobweb effect with fans turned on).
I’m severely allergic to house dust and broke out in hives on the 2nd night.
There is no air conditioning in the living room (which we weren’t aware of prior to booking), and there are 2 small portable/temporary units in the bedrooms. It was really hot the day we checked in and having no air con while moving luggage was torturous.
We recommend a 360 deep clean to create a healthier and safe environment for guests. On the upside, the bed was firm and good to sleep on!