When we arrived, the place was filthy! When we complained the owner’s reply was, "I am so surprised as I was just there to inspect"... We were standing in the filth and had numerous pics and videos with time and date stamps that prove otherwise.
We contacted Airbnb support and although we were exhausted after long flights with no sleep, we agreed to leave and give her until 10pm to have it cleaned. We removed all of our things and left.
After walking around town for hours (exhausted) while she “cleaned”, I was near tears when we returned and the place was STILL filthy. She had been there and removed some of the dead roaches on the floor. The nasty toaster oven had been replaced. The rusted dirty dish strainer had been removed. The big glob of lard type grease left on a plate had been wiped off leaving only a smear behind. The tea kettle still had rust inside. The dried-on food was still in one of the pots. The microwave, fridge and wall tile still had splattered food on them.
There were numerous DEAD roaches in the condo so we thought maybe the exterminator had been there. But later we started seeing live ones in every part of the condo. We’d kill them when we saw them and kept our personal items sealed as tightly as possible and kept what we could in the trunk of the rental car.
We chose not to cook because of the filth and roaches and mostly ate out. I was very worried that one would get on us and couldn’t sleep at times because of this.
There was lots of dirt, dust, lint, hair, bobby pins, rubber bands, safety pins on the floor especially under and around the head of the bed. It was as though someone swept the floors and pushed the dirt up around the edges of the room and under the bed.
The clothes iron had brown stuff burnt on the bottom. There were only 6 clothes hangers and no drawers to put folded clothes.
There was a light in the bathroom and one in the kitchen. BUT only one floor lamp with one bulb in the main area which caused the place to be dark but perhaps that was the intention.
The inside window seals were coated in dust/dirt. The large mirror on the bathroom door was so filthy you couldn't use it and bangs loudly against the door each time the door is opened or closed as does the cheap painting hanging on the condo door.
Under the bathroom sink was a large hole that appeared to be a rotted out place.

There were several pillows but not enough pillow cases. The black futon bed was so filthy and covered in dust. I was able to write my initials and date in the dust on the back per the Customer Support Agent from Airbnb as I described it to him over the phone. I took a picture of this and sent to him. My initials and the date were still there after she claimed that she had cleaned and were still there when we checked out.
The electrical plug ins beside the bed are so worn out that the cords fall out of them and only one works. So forget plugging in a phone beside the bed. There was no alarm clock in the room.
The owner asked if it was so bad why did we stay and to this I replied that we were unaware that we could leave and get out money back. Not to mention leaving and not knowing if we could even find another place at that late of a notice. We decided to stay and ended up sweeping the floors and deciding to eat out instead of cook like we had planned. Which is the reason we rented this condo in the first place.
After sending over 25 pics to Airbnb customer support and we have many more pics and video that we could send we were offered a refund and were asked what we thought was fair. We decided on $200.00. This included the $100.00 cleaning fee that we had been charged and another $100.00 for food. We are aware that we could have asked for more but we wanted to be fair and not take advantage of the situation. We ended up checking out when we were suppose to and going to a much nicer Airbnb listing.
I would NOT ever recommend this condo to anyone.