The Pono Kai Resort is one of the cleanest, most well maintained time share (or at least partly time share) resort we have stayed in. The grounds were immaculate and the common areas sparkled. Our room was also perfectly clean. The front desk people were all very friendly and helpful.
Our host provided very clear and helpful information, particularly important to me was the note about Safe Travels Hawaii. I had no idea that existed when we made our reservation. Thanks to Pohaku Vacation Rentals we had plenty of time to work our way through that.