Benjamin and Rebekah were very responsive and easy to communicate with. We appreciated the great amenities, including all of the thoughtful touches like sand toys and first-aid kit vinegar. The apartment is spacious and well-appointed. It was easy to park and the location was lovely despite the building construction. Hau'ula is beautiful for its green mountains and clear waters. The only drawback for us was the mold/mildew smell in the bedroom. Two people in our family have allergies to mold and mildew, so we noticed some allergic reactions after sleeping in the bedroom. I believe that they are working on remedying the situation, but it might be worth checking in if you also have allergies.