I got to the island and went to lunch with my brother. After lunch, I called the number provided by Airbnb for the host trying to get the instructions for my room. 4pm came and gone I still haven't get any email, so I called again the lady said oh I'm sending it right now. 4:15pm arrived and nothing to show for so I called again, the lady replied oh I'm sending it right now. I said no just give me the code to the lock box so I can walk there and unlock it but stay on the phone just in case it doesn't work. I got there code wasn't working but she gave me another one then finally I got into the unit. When in need of new blanket, the front desk stated that the building we lived in is private, so we have to call or just buy our own🤔🤷 I called for the blanket and went to the store for the toilet paper.
Room was smelling like mold and stains on the bathroom and hallway floor. I love visiting Kauai, so when you guys charged this much for cleaning fees, I expect the room to be clean too.