I was misinformed about the parking as advertised. I send an email 3 days prior to arriving asking Nancy for her opinion/recommendation on parking. I still haven’t gotten a reply. Roaches were running all over the place. I killed 1 to 2 roaches everyday. The steel door down stairs is never closed/locked. Anyone can go and come as they please. So much for my security. During my stay of 5 days, I could not watch the TV. Your instructions on how to use my Prime account does not work. The self over the kitchen sink protrude too far out. I hit my head on this self more than 3 times during my stay. The extra 6 to 7 inches on the microwave shelf serves no purpose other than an accident waiting to happen.
At the age of 70, I was very concerned about my safety. If I went through the exit door downstairs 50 times I had to close/lock the door behind me. 50 times, The door closure needs to be more forceful to ensure complete closure of the lock on the door.
You surely have a lot of room for improvement.
Please send me an email address where I can send pictures of the roaches I killed during my stay.
Dissatisfied customer.