First the customer service was amazing, anything you need they are there to help. Second the room is too small for the price, there is no queen bed only a twin size pull down been and a pullout couch that is very uncomfortable. If you are going on a romantic getaway this room is not for you. Shower is too small and we had to turn off our AC while not in the room so when we came home it was hot in there and if you leave it on you will be charged 20 bucks. He did give us a warning and didn't charge for the one time we did leave it on so that was nice. We spent most of our time exploring the island so we really only slept in the room. Overall not our ideal place to stay but that's not to say others won't enjoy it. He is a great host though.