Mai and Mars pictures and description looked and sounded ideal, although the location was relatively far from where I needed to be. A lot of places just kept disappearing as I tried to book and the price was reasonable. Unfortunately, I arrived quietly to find the lockbox open and no key. It was pitch black and I had traveled quite a long way down a solitary road.. I tried calling the host number but there was no answer so I ended up turning around and driving an hour back to where I had been and slept in my track. The next day Mai and Mars were super responsive to my wife, my phone had died and she was really concerned, and they kept in constant contact with her.. They also apologized for the oversight with the key and ended up refunding that night's rate, which we both appreciated and which was definitely the right thing to do. I feel bad that I can't accurately rate the cleanliness or the value, because I never ended up going inside . I canceled the reservation because it was just too far away for me. I do think that it was probably a pretty terrific place and the hosts were so communicative and responsive after the first night that I would definitely recommend someone else try it! I would definitely recommend to the hosts, though, if they have guests checking in, considering how remote their location is, they should be paying very close attention to the phone until their guest arrives.