Brad was responsive and provided all information very quickly. We loved the lanai to enjoy the garden view, but unfortunately weren't near enough the ocean to hear it! The lanai didn't get too much of a breeze, so we were mostly able to use in the early morning. The air conditioning in the unit was a MUST HAVE. This seems to be a rental property only, so there were a few nice touches that were missing, but otherwise it's a great space. We appreciated the pack and play for our baby's use and loved using the pool the whole time.