Mike was really easy to communicate with. He was very kind and helped us with our luggage, which I’ve never encountered before.
The place was super clean.
The disappointment was the description was inaccurate. We were not told another room was being rented (in this case to a couple with a baby) and that it was a shared bathroom.
Mike also told us upon arrival that he guests from the previous night were stranded and had no place to go because of the heavy rain, so they would be sleeping in the living room and leaving early in the morning.
That seemed like a very kind and genuine gesture. We were ok with it, just not ok with being told upon arrival and having to share what we thought was a private bathroom with 5 people and still be charged the full fee.
The room was nice and very clean. Although horrible polyester sheets.
Overall Mike, as I said, was very kind and apologized when we complained.