We had a very easy and enjoyable stay at Bali Hai! There were no unexpected fees or other surprises and Anna was responsive to my questions about checking in/out. The two pools were so fun - wade in “beach” bottom and great for our little one (2yo)! Older kids were enjoying the pools and activity area as well. The unit was clean and comfortable. Princeville is a great area to stay, easy to get to other parts of the island and the community has a nice little park and farmers market on the weekend. Really hoping to come back some day!