James and Jocelyne are great hosts. They take a moment to introduce themselves and give advice on local things to do.
The property itself is a large detached studio/ chalet with an immediate ocean view. The neighborhood is upscale, manicured, quiet, feels safe, and gorgeous. From the studio, the sound of the Pacific is always in the background and is provides a perfect atmosphere for falling asleep at night. It is very clean and inviting. The hosts leave some munchies, coffee, and mangoes out for you.
The property is probably a 4 or 5 minute drive to downtown Hilo, and probably 15-20 minutes to Richardson and Carlsmith beaches. Likewise it's a very short drive to Rainbow Falls or Akaka Falls.
I highly recommend this location if you are staying in East Hawai'i or Hilo.