The location was really great, although you’ll likely have trouble sleeping if you’re sensitive to noise because the room is next to a busy-ish street.
Unfortunately, Mark was the worst Airbnb host I’ve ever interacted with. He sends automated messages to address your concerns, meaning he doesn’t address them well at all. I guess it’s expected from someone who manages several Airbnb locations as a real estate business…
When we got to our Airbnb at our check-in time (3pm), it was FILTHY and hadn’t been cleaned yet. The cleaning staff came in shortly after and we were told to vacate the room even though we wanted to rest after traveling for a while.
We also had trouble sleeping for a couple of nights because the room next door had an alarm going from 6:30-7:30am every morning with no one to turn it off, so we talked to the front desk and messaged Mark about it. Mark told us to talk to the front desk about it, which I’d already done. Nothing about calling the front desk to sort this out himself- which is something any good host would do, in my opinion.
The room was also quite different from the photos, with one bed that was slightly smaller and lower than the other, with a missing bed skirt. The bathroom also smelled like pee, even after cleaning.
Overall, the staff at Aloha Surf were friendly and helpful, but Mark himself wasn’t a helpful host. We would not stay here again.