Florencia and Marcela / the Pacific Hale team were very responsive and the island colony building/location is fantastic.
The unit is just as pictured, and was incredibly comfortable. My wife and I loved having the sliding door open and the cool trade winds keeping the house a wonderful temperature almost the entire time. We visited a couple days after a major rain storm, so the internet in the unit was not working during our 5 nights there. We used my phone to Hotspot which worked well enough in the unit.
Sunsets from the lanai are wonderful. The Royal Kuhio building was blocking the intense sun rays for us in December which let us see all the beautiful colors of the sunset.