We felt welcome from the very moment we arrived. It was raining when we pulled in. Arnold, one of the managers, met us in the parking area with an umbrella before we had even parked! Arnold was helpful throughout the stay as well. The room was stocked with everything a hotel would have (shampoo, conditioner, soap, hair dryer, coffee) but also had extra clean sheets, towels and other things we were not expecting like snacks, water, and plenty of cooking supplies. They provided bikes for guests to ride around town, chairs for the beach, and beach towels! They provided a great area to do laundry and provided soap and softener. They even put together a binder with all kinds of information about the local beaches, restaurants, things to do, and places to see! We took the guide with us everywhere. It was SO helpful, and if we had any questions or needed anything it had the manager's numbers available to text any time. Our well-kept and beautiful room felt like a home away from home and we will stay there every time we visit the island!