Patricia was wonderful and even arranged for us to check in a few hours early, which really helped. We loved the house. The back bed was cushiony and perfect for us, and we enjoyed cooking together in the spacious kitchen. Also loved that it was so close to town but not IN town. The neighborhood felt safe and secure, and we were able to walk to restaurants and explore the town from there without getting in the car. Next time in Hilo, we'd love to stay again.