Lani was very accommodating with check in and check out. She was quick to respond with my first couple of questions and then no response after that. The room is tiny and there is ZERO cross breeze from the two windows that are on the same side of the building and do not face the ocean. The kitchenette is hardly that... it is situated behind closet doors on top of dresser. The mini fridge freezer door was missing and my produce froze but my 2 small water bottles did not. There is no place to eat... The pool and the view from the pool is beautiful. It was very disappointing to see the tiny beach that was mentioned in the post. There is no real area to sit because of water crashing on the beach) and definitely no water access. The locals that spend their days there are often intoxicated and by nighttime they are loud and rude as they sit just below one of the two windows in the unit. We had an issue two of our three nights. It was very difficult to sleep. There is ZERO cross breeze and no AC so the room is hot! Even with the four fans she has running. We were very disappointed.