The check-in process was confusing as I was told not to check-in until after 4 PM yet the front desk, that has the parking passes, closed at 4 PM. We were unable to get a parking pass for two days since we checked in on a Saturday evening, the front desk is not open on Sunday's, and had to wait until Monday morning to do so. Street parking was unreliable. The property management company did not answer texts when we wanted new towels and the shower head needed be looked at as it was leaking the entire time we were at the rental. The rental itself was very conveniently located in Lahaina. There was a coffee shop across the street and delicious food trucks just down the road. Front street was three streets away which had tons of bars, restaurants, shopping and beaches. Also, check-out was 10 AM even though the AirBnb description said 11 AM.