There was more wrong than right with this property.
CONS:
Inaccuracies in the listing.
This condo does not have a Walk-in shower.
Listed as "New! Oceanfront Kona Reef Condo". It hasn’t seen a thorough cleaning or a fresh coat of paint in quite some time by the looks of it. The baseboards, trim around the doors and the edges of the doors were coated in grime and dirt.
The A/C was not working properly or connected to the proved drainage system. Which meant it was flooding our lanai.
We called property management about the leaking A/C and were told they had just replaced the A/C in another condo for the same reason the previous week. He told me that they would send the onsite person to check on it, but they never did. This was an issue our entire stay.
They gave us 5 laundry pods and 2 rolls of toilet paper for a 10-day stay. When I called and asked for extras I was told they expect the guest to provide the extras. That would have been fine had they not specifically asked in the checkout instructions for us to leave minimal laundry for housekeeping and that we wash and dry the bed linens before checkout. If I’m paying a cleaning fee and not being given enough supplies to do laundry then I don’t think it is appropriate to ask guests to do this.
There is black mold on the ceiling in the bathroom.
There are rusted light fixtures and door stops throughout the condo.
PROS:
The view was amazing and as described.
The location was great.
Covered parking.
The pool and hot tub were nice and had a great ocean view.
There is a small little beach right next to the condos.
Overall I would stay at this location again. I would just make sure it was not booked with this property management company.