Karen was an awesome host! Prompt responses and was very welcoming. The condo/hotel itself isn't in the best shape (smells sometimes and looks old). Also, the 25th floor can be hard to get to as only 1 elevator goes to the floor. However, as soon as you enter the room you're transported into a more comfortable and modern place. We loved staying at her place the location and view were perfect. The pictures show exactly how nice the room is! Would recommend staying here.