We enjoyed our stay in Hilo! Maggie was very helpful and kind and helped us with the lockbox when we arrived as well as she assisted us when we checked out. The bedrooms were large and the beds were lovely and comfortable. It is centrally located and a 5 min drive from downtown and Walmart and other necessities. The kitchen was large and beautiful. We saw quite a few cockroaches but this may just be part of living in the tropics.