Kaleo is very easy to communicate to. She was always available to answer any of my questions. Having the coolers, towels, umbrella, and chairs was really nice to use without having to worry about going to a rental store or buying a new one. Those were so handy to enjoy my time on the beaches :). One thing that was a big surprise for me was seeing the sunset from the patio when it wasn't raining. The place is on the hills so if you want a place that is away from the hustle and bustle, this is the place.