I think we got off on the wrong foot with Mariana. I emailed ahead of time to touch base about our upcoming visit. I mentioned at that time that even though the check in time is 4 p.m. our plane wouldn't land until nearly 8 p.m.. Mariana replied that was fine, she'd be waiting for us. I didn't take that literally since the house manual does say that there is a key in a box by the door. Mariana did call me less than 5 minutes before we actually arrived, wondering when we were coming. When we got there I apologized and said I hoped we hadn't kept her up (we arrived between 10 and 10:30 p.m. after picking up our rental car, getting a bite to eat, buying a few supplies and driving from Lihue to Princeville), but the exchange didn't feel friendly. For the rest of our stay my email communications (as instructed per the house manual) received an abrupt response, if any. Her husband did seem very friendly and waved and smiled when we saw him in passing. We didn't see Mariana other than the first night and as we checked out, which was okay, since we were gone doing things and expected to be independent and out and about enjoying the wonderful things Kauai has to offer. As for the room, it was as described. It is affordable and simple. The screen was torn across the front door, allowing mosquitoes easy entry. Unfortunately, we didn't notice that right away so we had left the louver slats open. There is no air conditioning, there is a small fan which needs repair so it will stay in the position you put it in. There is nowhere in Princeville to do laundry, so be aware of that. The small refrigerator door doesn't seal all the way around so it doesn't get very cold. Others described the futon as comfortable but we didn't find it to be. The location is very beautiful and the price is amazing for Princeville. It does seem like for a very small amount of money some very minor repairs could make the experience much better.