Rating our stay a 3.75
Cons: The condo is the very back on on level 5. Front desk just happened to give us directions but had we not received them we would have been lost. Felt like a Labyrinth getting to our room.
Toilet near bedroom had urine on the seat when we arrive. Same bathroom also had clumps of hair in the shower. We are pretty laid back but to have a $150 cleaning fee we expect a bit more
Pros: With that said Gladys was a great host. She made herself available if we needed you and responded to messages promptly.
Gladys was flexible with our stay as we initially were staying for 7 days but needed to change it to 4 days. She allowed us to without any consequences.
Location is great if you have a car. 10-15mins away from major downtown Kona life which is not bad unless you have mobility issues.
We were extremely grateful that Gladys provided sunscreen, bug spray, snacks and had a washer and dryer to use. Those are great amenities that really impacted the experience we had at her place.