Carrie was wonderful with getting back promptly. She did let me drop off bags early but then I could not get into the condo till 2 hours after the expected check in time and was stuck waiting around the lock box without knowing when I could get it. The condo itself was a bit cluttered with boxes and other housekeeping items, I had to provide own toilet paper and trash bags after initial check in, the tub did not drain properly and dishwasher would not open bc it was blocked by the oven. It was fine but not what was expected at the price point.