Aside from the location and the access to the pool, Christy's place and her communication was a huge disappointment. Spend your vacation money and time on someone else who values customer satisfaction and service.
Her place, on first glance, appears to be as advertised. We arrived later in the evening on a Monday after almost 24 hours of travel time. With the time difference we were up and out of her accomodation early the next morning and the same Wednesday morning. We began to notice the filth of the accomodation when we arrived (a layer of dust everywhere and ants) and tried to roll with it and did our own cleaning. There was a large storm that recently blew through we thought some issues could be due to this; specifically the ants - the dust should have been cleaned prior to our check in (the weather was perfect the day we checked in). We emailed Christy on Wednesday to let her know the place was dirty and required repairs. Her response was rude and accepted no responsibility stating she relies on guests and her cleaning team and has never heard these complaints before, she also blamed the storm. Once we sent pictures, to back our claims, her tone changed briefly and she asked what we would like. We asked for the place to be cleaned and the carpets removed as ants were congregating there. Due to our schedule it was almost 24 hours after her asking that we replied. We still had just over three days left at her accomodation; we did not hear from Christy again until the day we left. No cleaning crew was sent.
Problems with Christy's place
-ants
-layer of dust everywhere
-floor boards lifting up - causing one to trip
-curtains were dirty
-couch cover was ripped and dirty
-closets were full of supplies and unable to be used
-although we booked for 4 people; there was only 4 big bathroom towels, two hand towels, two face clothes and two beach towels
-the patio was covered in dust
-the patio table was broken
-there were old towels shoved behind the patio chairs
-the bedroom bed frame was broken causing one to constantly roll into the middle
-the bathroom fan was disgustingly dirty
-the bathroom light switches were falling off
-unknown substance/possibly mold on the bedroom ceiling
Obviously, we do not recommend this place. It should also not be available to more than 3 guests. It is much too small for a family of 4.
Very disappointed in Christy's place and her management of the rental.