We loved the ambiance and location of Rachel's Cheerful Apartment! It is near the restaurants, retail and culture that is "so Hilo" but far enough to feel like home. There is a tabby kitty named Floyd and a big pooch named Abbey. As animal lovers, this was the icing on the cake. We loved the walk in shower (as opposed to a slippery tub) but one must still be careful as there are no grab bars. The kitchen is fully equipped...loved the gas stove!! Check in and out was a breeze and communication was easy with Rachel. We highly recommend this unit!