Overall the spot was in a great location on the island. Vacasa seems like a company that just bought up several places to rent, so not very personal with their responses. They did respond quickly, but didn’t seem to always answer thoroughly/respond to all questions. Were strict on arrival time (our flight arrived early which left us stranded with luggage. Not Vacasa’s fault, but inconvenient to adhere to strict entry time when unnecessary). Had bug issues (cockroaches). The room was a generic hotel room they seemed to lease from a larger property. It was overpriced, but expected for Hawaii. Checkout was simple. Overall decent stay.