From the moment we made our reservation, we felt welcomed. All necessary details and logistics for our arrival were sent in plenty of time. There was no stress getting from the airport and walking right up to the lovely condo apartment. Everything was in place inside, the apartment clean and lovely. We could not think of anything that was missing. A full kitchen and some pay it forward items like coffee and creamer were just delightful. It is a very well appointed place and comfortable as well. The only thing we would have changed was then traffic noise. Because the unit is on street level and only a few yards away from traffic the little wall and plants do not keep out the car noise. We are outside people and continued to leave the windows open for Aloha air at night and to eat our meals on the very pleasant patio. So it was not a huge issue. Thank you so much also for Tracy's prompt and efficient responsiveness.