First call I received from Oliver was when I got off the cruise ship. I've asked to check in earlier and check out later since we arrived early and my flight goes back at 4:25.
Oliver made sure I was okay, he met and greeted me downstairs of the awesome studio. He walked me across the street to park my car and into my room to make sure I knew where extra towels, wifi, extra set of keys, and everything I needed before he left me. He responses extremely fast and is reliable. Wish to see him again in the near future!