Extremely bad experience! The location is very good. However, the shower is not good at all!
The internet was not working almost all the time since we arrived. My husband is senior software engineering and it was a nightmare for him since he needs it all the time.
We called more than 6 six time to the The phone number they gave me and they always said”your host was informed he is on the way and he will come so soon” PURE LIES!
The only moment that they took care of the problem was when I sent a message telling them I was going to contact Airbnb and request a full refund. They went into the room but we were not there and gave a very poor excuse by saying something that sounded like we unplugged the internet ourselves which is the most stupid excuse I have ever gotten. Come on! My husband knows all about it how is possible we were going to do that by ourselves!
The worst was that they did not even apologized for all the inconveniences they caused due their poor assistance! And I told them, hey you are not going to even apologize? They never replied it!
I have had long stays in so many places on different states and I have never being treated like that!
If you are considering taking a vacation and working from there do not get into this place or you can get even fire from your job since you will not get assistant whit such and important thing as internet!
The place does not have stove either, and washer is on the same building but not inside of the apartment as they try to show! 😡😡😡😡
They don’t provide enough coffee, sugar or either. Toiletries ( I stayed a week and I got like for two days nothing more than that)
Parking cost $35 dollars per night! They say you can find free parking a couple of streets away but since in Hawaii the parking is very expensive then it gets full super fast and you cannot find slots except if you leave the car from morning. In that case I extremely recommend you to use bus service not their parking slots!