Pros:
1. Central location in Waikiki
2. Adjacent to bus stop (#2,13,20,42)
Cons
1. Communication: I arrived after the designated check-in time, and the key was not where it was supposed to be. I had to wait on the street with multiple suitcases for approximately a half hour for a key to arrive. Then the room was not fully ready but the host made it ready when he arrived with the key. The host is a property manager and not the owner of the unit. I was never certain who I was communicating with as they have a team of individuals. I prefer a single point of contact.
2. In my opinion the listing description is inaccurate. The listing included the following amenities: Laundry detergent, cleaning supplies, toilet paper. However, the host explained that the amenities are not meant to last for long term stays. Laundry detergent for a single use was provided. Cleaning supplies for one cleaning was provided. 2 rolls of toilet paper were provided. I have stayed in numerous AirBnBs and never have had a host list amenities in this fashion, so I asked the host to change the listing to reflect their policy. I happily purchased my own supplies, but for the price I paid for the unit, I felt the host was stingy and misleading.
3. Loud. Street noise was much louder than expected. I did not use the balcony due to the noise of the car horns, buses, & motorcycles. The weekends will bring loud yelling, screaming, arguing, etc all night until sunrise. Unfortunately this can be heard even with the doors and windows closed.
4. Safety. Waikiki is home to a large population of homeless and mentally ill and there was a consistent congregation of homeless at the liquor store adjacent to the building. The units in this complex are secured via locked doors both on the ground and upper levels. However, the ground level door was consistently left propped open allowing homeless individuals access to the couch adjacent to the laundry room. It was unsettling as a small female to go into a small laundry room with a homeless person passed out on the couch. There is nobody onsite to remedy this situation.
5. Laundry. There is an onsite laundry room consisting of one washer and one dryer for the entire complex. It was not uncommon to find someone’s finished laundry still in the washer thus now allowing usage of the machine. It also looked like the machines were used for commercial operation again making it difficult to access the single washer. The machines are coin operated $2.50/wash, and twice the washer malfunctioned and took my quarters. There is nobody onsite to readily address this issue. Quarters are not easy to acquire in Waikiki outside of a bank.