This place is spacious and beautiful, you get exactly what you see in the pictures. The resort area is fantastic and the condo complex is beautifully maintained. We loved the option of having central air and loved how Margo had a fully stocked kitchen..easy to cook at home. Thought a 5pm check-in was a bit ridiculous especially since they want you out by 10am for checkout, but otherwise great place. One thing to note - the master bedroom has a master bathroom inside it but there is NO door, just an open archway to the bathroom. Could be fine but if you are traveling in groups this can get awkward if one person needs the room and the other wants to shower, etc.
A couple of things to be mindful of/margo could improve:
1. Subpar internet quality: we were 6 adults working from home and all of us really, really struggled with our zoom calls. It was very frustrating to be constantly frozen or disconnected, or have robotic audio. Communicated with Margo but we were not able to come to a quick solution beyond restarting the router/modem. She did try and was in contact over text and phone, unfortunately her new equipment she ordered arrived after our 2-week stay. If you plan to WFH here and you have more than one person, beware of this. I’d ask Margo if she’s upgraded her service and technology before having a large group work from home here. Our smart TVs were also not working due to internet issues. If you’re not working, may not be a problem for you!
2. Master bedroom shower/bathroom weren’t super clean- I guess this is personal and some may be fine but I expected a higher level of cleanliness and ‘shine’ (clean glass shower doors and sinks) for the price of this place.. the other bathrooms were better but still not perfectly clean
3. Take pictures of anything out of place, even if minor - after checkout i received pictures from margo about a wooden curtain that was missing a hook. My family had noticed this upon check-in but we felt it was minor and worked around it for the two weeks we were there. She was just missing a hook to connect the curtain to the rod…but I felt Margo wanted to fine us for something minor that already existed when we got to the apartment. In the end she didn’t charge us, but to be safe take pictures of anything that’s remotely out of place.
Overall, it’s a stunning house and a great property. I’d come back on my next trip to the big island if the internet was improved!