The hosts are very nice. We loved our stay. When we checked in, the apartment was not clean because their cleaners had skipped it for some reason. We notified the hosts and they worked very hard and got it all situated and cleaned for us but it was 11:00 PM by the time the place was clean.
Host offered some alternatives and is going to refund one night of fees.
The host is very very nice and kind. We would highly recommend them.