The condo was clean & it is spacious. The kitchen is well stocked. The beds & sofas are very comfortable. The management company was very attentive to texts & calls & even helped us check in a few hours early. If I had any questions during our stay they were answered quickly.
My main complaints have to do with the resort itself. The elevators are awful. Very slow & honestly didn't feel safe. Inside the elevators weren't well maintained & were loud & shook. There are only 5 elevators for the entire complex & during busy times we'd wait over 5 minutes for an elevator. Because this condo is on the 19th floor it wasn't uncommon to stop 10 times on the way to the lobby. Obviously, the elevator was beyond full & yet it still stopped often times at every other floor. In the condo itself the sliding doors are very hard to open & you have to pull so hard to open & close that it's not safe. I'm assuming this is a resort issue & not on the condo owner as all of the windows/doors are the same throughout the complex. It's unfortunate because the resort has a lot of potential but needs major improvements.