What impressed my wife and I about Margaret's Place certainly was the apartment and surrounding grounds. The apartment itself was very comfortable, clean, outfitted with attractive décor, and a very comfortable bed and couch. My wife and I run rental properties in Michigan and I am quick to notice a well-run operation when I see one. Margaret's Place definitely qualified. Everything worked flawlessly, from the air conditioner (which helped drown out the occasional chicken squawk, which we quickly became accustomed to; you don't have much choice as they are all over Kauai) to the full flow shower, to the no drip faucets, and to the functioning remotes for the television and air conditioner. And there was not just one fan available, but three.
Then there was the complimentary pineapple, papaya, bananas, milk and granola that greeted you and were appreciated after arriving late with little time to think about shopping for something for the next morning's breakfast. The point is, you just got the distinct feeling that no detail was overlooked to ensure a great experience and complete satisfaction with the accommodations. The grounds were clean and nicely lit at night with various architectural decorations and small statues scattered throughout, providing an almost park-like atmosphere.
Perhaps upstaging the accommodations and grounds were those on-site workers who labored tirelessly to ensure you had a pleasant experience, from immediately answering any questions posed in form of a text (or otherwise), to washing off early every morning the cement walkways between apartments to be sure they were clean. At one point, on a Sunday morning, hesitating to bother an on-site worker with a question concerning timing for the next day's delivery to the airport, I apologized for the intrusion into what I assumed was his day off. He immediately dismissed all such talk of being a bother to him and proceeded to take time to ensure my question was fully answered. And when a torrential early morning downpour (apparently rare) caused some water to pool and rise in one area, three men in rain coats quickly set up a pump to remove the water. We were impressed with the professionalism of those working at the property.
And my wife appreciated the brand new washers and dryers to catch up on laundry.