After a very very long day of traveling we finally arrived exhausted to Patrick's place. It was late, so he left it open for us with the lights on. Being from the Northeast, we tend to run hot, and it felt a little stuffy and I couldn't figure out how to work the ceiling fans. I sent him a message that night about lowering the temp knowing it was late and I wouldn't hear a response until the next day. However, first thing next morning, Patrick came over to personally check on us to make sure everything was ok and answer questions. He adjusted the thermostat and explained how to use the fans and it was perfect. Patrick was very responsive during our stay. The description and pictures of the house are very accurate. I recommend the house and would totally rent it again if we went back.