The laundry facility available it’s a complete nightmare to use. Only one key was provided to open a two bolt door. The laundry room was never open during the posted hours, but at arbitrary times during the day. The only way to use it, is to spend your vacation time sitting by the door waiting for the resident manager to open the door at whatever time he/she wishes to do so. Communication with Kelli was abysmal. For 3 consecutive days I complained about this problem and was constantly made feel as I was making this up. The conversation was dismissive, pandering and incredibly frustrating. On the last day, as my belongings had been locked inside the laundry room, Veronica (local helper) showed up to confirm that there is in fact someone on site at the complex with a key to lock and unlock the door as they please, and they have no control over it. Laundry facilities shouldn’t be listed as an amenity. Part of my belongings were stolen and missed my flight back home due to this issue.