Very friendly host, Rolene was there to guide us and answer our questions. A perfect stay in Hana to avoid completing the road to Hana in 1 day, so you can get the most out of this drive. The unit is very clean and well equipped, can be hot during the day but multiple fans provided and it gets cool during the night. Only wish there was also a kettle for making a cup of tea. Really enjoyed the flexible check in too, will definitely return