Airbnb
Let me start this review by saying we absolutely loved the condo. There were a few amenities not correct in the listing but not a super big deal. 2 days into the stay we had a lady come to the door, was peaking in the door while trying to open it when she seen one of my children and stopped. It startled my young children and when my wife asked how she could help, the lady asked if she left cleaning products on the counter at which time my wife replied no, have a nice day and shut the door. An hour later the lady came back dressed in different clothes, again peaking in the door and asked if we needed anything. We again told her No and please do not come back. We did not know who this person was and felt it was a security threat. I instantly got a email from the owner asking how many people were staying in the condo. Mind you while getting the email we had guests over as they were on their honeymoon and we were celebrating by bbqing and hanging out on the beach. This lady assumed that their were a ton of people staying in this condo which was not the case. When I booked this reservation I apparently did not have an updated version and it did not give me the option to put in # of guests along with some other options. I replied to her that I did not appreciate our privacy being invaded and I had no intention of hiding # of guests and after updating the app I was able to update the # of guests and pay a small additional fee. While speaking with the condo manager at the non heated pool, he expressed his frustration with this women who is constantly spying on tenants and tattle telling. We are not the first tenants to have complained about this. The day before checkout we arrived back from an excursion to a note on the door reminding us checkout was 10am (underlined several times) the following day. Making us once again feel uncomfortable knowing she was sneaking around. We had been informed via the App and the air bnb book of checkout time. Although, we absolutely loved the condo and visit Maui at least twice a year we WILL NOT be staying here ever again and have already informed our friends, family and social media. Let me clarify it was not a big deal to update the app and pay additional fees per person, it was the constant spying and invasion of privacy that has us upset. We have small children and we felt unsafe. Had we been able to obtain another rental we would have left. We are frequent travelers with outstanding reviews and have never had this happen before!