We enjoyed our vacation at this Kailua home but was inconvenienced by a water leak that occurred. I understand that it was imperative to get looked at, but better communication could have occurred. My wedding party was getting ready with hair and makeup, and showers, getting ready was under way. Abruptly we were told that the water had to be shut off. As you can imagine it was a great inconvenience for us. The water leak was discovered from the day before the wedding, 12/5... and I feel that they could have communicated with us for a better time to have fixed the situation. We were out of the house all day 12/5, and whatever needed to be done could’ve been done that day.. and not at the critical few hours we needed to get ready in 12/6. Aren’t maintenance being routinely done? Shouldn’t it have been known that there was a plumbing problem before the house as listed for use? The caretaker said that it was already given to us at a discount price. Well that was the price that was listed from the beginning and shouldn’t be used as an excuse. The water pressure was low especially after the plumber had worked in the house.
The location was the best part of the house. We enjoyed being right on the beach. We appreciated the beach chairs and beach amenities like towels, toys, sunscreen. The outside bbq and outdoor furniture were nice. We enjoyed the pool also. The kitchen and bedrooms were nice. But the carpet needs to be updated or have wooden floors put in. The bathroom fixtures could also be updated. There were ants in many places especially the upstairs bedroom with the sliding doors, and the main living room.
We were rudely told that we were driving too fast down the driveway. It should be put on the listings to warn people that it is a 5mph driveway all the way down kai one place. It could’ve been communicated to us in a nicer way instead of “someone in your party sped off”.
Overall a fair experience. I expected much more for my wedding week in Kailua. But I hope this review will help to improve things. Thank you