Pamela was a truly amazing host! She was very prompt in her communication, very pleasant and courteous in person, went way above and beyond of what was expected of her...and has a very beautiful and comfortable home. It rarely gets better than that!
Shortly after we had made the booking, she emailed us detailed layman's directions to her place. Although we had a GPS, we still appreciated this since nothing beats those landmarks-based directions when the GPS decides to bail out on you. When we informed her that we were taking the "notorious" back road from Hana, she not only reaffirmed our belief that the road was actually pretty safe to drive on, she *also* advised us on the latest time that we had to leave from Hana, to ensure a safe and enoyable drive via the back road. We really appreciated this, since we were hiking the Waimoku Falls trail that day and her advice helped us set our schedule appropriately. And then, when she came to know that we were planning to wake up early and head out to Haleakalā summit for watching sunrise, she sent us detailed information about that too! We got the feeling that she was a cornucopia of wisdom about Hawaii, and this was indeed validated when we finally got to meet and talk to her in person!
Since we arrived at her pretty late and then had to check out at 5AM to catch the sunrise, we only got to spend a few hours at her place (much to our regret!). However, even after knowing this, she still took us around her beautiful house, explained about all the amenities and even found time to give us travel tips about the various islands. Much appreciated! Also, the photos don't do full justice to the house. It is very clean, modern and we hadn't even realized that there was a very spacious living room! And to add to that, she even had nice jackets that you could borrow for use while watching Haleakalā sunrise.
In short, we ended up regretting that we hadn't planned to spend more time at her place (and Kula, in general), but we definitely are going to address that during our next visit!
P.S: Pamela has an awesome collection of books, the best of which really has to be the hardcover book "Maui No Ka Oi". It's about life in Maui during the 1980s(?) and has some astounding pictures of Maui from that time! Make sure you don't miss out on reading it!
P.P.S: As some of the reviewers have noted, Pamela is very particular about keeping the noise down. Considering that you are being offered the privilege of staying in someone's personal space and that too in a very residential neighborhood, we could fully understand her and, in fact, respect her for her thoughtfulness towards her neighbors.