If you are looking for a warm-welcome and a quaint and cozy stay, Roby and his wife are your best bet in Hilo. Not only did they provide a high quality cottage, but they respected your privacy and addressed your needs in any way. Not to mention, they're message response was very timely and they even offered to pick one of us from the Hilo airport. Although we decided not to get picked up, I am amazed at their hospitality. Beautiful cottage, gorgeous setting, and in close drive to many popular Hilo destinations.