Mold, musty smell, dilapidated environment with dirty stains on doors and mattress.
If I could give this host & accommodations 0 stars, I would. AirBnB is involved given the awful environment and very disrespectful host. The condition of the room and surroundings are SO bad that we question whether these five star reviews are real, or whether there's a scam going on.
This place is located in a really rough neighborhood with neighbors' dogs rushing out to the gates barking as you pass. We arrived late, after 9 pm, and learned that "free onsite parking" meant 2 or 3 parking spots on the lawn, so there was no parking for us. By the time we found parking and got in the room, it was after 10 pm.
The key was left in the door so anyone else in the residence could have gone in. Looking around, we were very alarmed at the poor and dilapidated conditions.
The mattress was very stained and had an odor, there are dirt stairs and fingerprint marks all over the bedroom and shared bathroom doors, the worn bath towels have huge bleach stains, there's mold on the bathroom ceiling and the bathroom itself is in a general state of disrepair. The bedframe is very worn with exposed chipped wood and is too large for the mattress (I tripped in the open gap in the middle of the night and almost fell), there are spider webs and dust clinging to the ceiling fan and curtains, and the bedroom floor was sandy, so it definitely wasn't cleaned before we got there. If you have allergies, respiratory issues or general cleanliness standards, this is ABSOLUTELY NOT the place for you.
We discussed leaving immediately. However, we grudgingly reconsidered given it was after 10 pm, and we were in a remote part of the island. Sleeping in our car on the side of the road was not an option for safety reasons. Instead, we tolerated it for the few hours and left very early the next morning.
From the reviews, I learned that the host, Victor, does not live on the property. I wanted to give him the benefit of the doubt (maybe he wasn't aware?), so I took pictures of the condition of the place to show him and explain the situation and why I was requesting a refund.
What I did not expect was Victor's ANGRY, INSULTING and BELITTLING response. Clearly he knows about the dilapidated conditions. After insulting me several times, he offered a small cleaning fee refund. I contacted AirBnB immediately and sent in all the pictures as evidence. I essentially spent $153.74 to stay in filthy conditions and be disrespected on my honeymoon. His behavior is absolutely unacceptable and unprofessional.
As a guest, you are paying hard earned money in exchange for clean and decent accommodations, DO NOT let anyone give you less than that and disrespect you.
These are the facts. Instead of attacking me for telling the truth, Victor should focus on creating clean and safe accommodations for his guests.