We arrived here Tuesday August 30, Terry allowed us to check in early she was very helpful even letting us have an extra key. The airbnb looked just like the pictures at first glance, it seemed very clean. However my stay turned out very bad and was the only thing that left me a sour taste on my vacation. Tuesday after we arrived we went to the beach, came back, napped, and I woke up at 3am going in the living room to find a handful of roaches. They were all over the place including the kitchen table. I contacted the host and airbnb support. Terry notified me they would teach me how to put medicine down, I refused, I told her please have them do it, im on vacation. I dont deal with this even at home on a regular basis. The next day Terry told us they came to put the medicine down while we were gone but we continued to find roaches until the day we left. We found one crawling on our bedroom floor the day of check out, two days after they treated the apartment. Airbnb support first told me they would get me a new airbnb for the same price when the pest first showed themselves but they failed to do that then they told me they'd give me 20 percent back of my days impacted. I also asked for the cleaning fee back since we had to pick up dead roaches and airbnb informed Terry, the host refused to give it back. The roaches were not my only issue at the airbnb unfortunately. Friday Sept 2nd the water was shut off from 10am to 4pm, leaving us without being able to shower, wash our hands and simply go to the restroom. I also contacted Terry for this and she told me she will bring a bucket by so we can fill it with water before it shuts off as there was a sign posted to inform us prior. I was not okay with that resolution, again im on vacation. I dont believe she should have had this airbnb available most likely knowing there was going to be an issue with the water friday. This could have potentially ruined my whole trip if I let it. This stay was overall bad I would not recommend this airbnb to anyone with the pest problem it has. I've stayed at many airbnb/hotels and this was by far is the worst experience I've ever had.