Shower ceiling got a big square hole with water leaking down when check in. Management did not repair it immediately and left two voice messages on my phone without posting a note on front door. We did not explain about the leaking water and left for our vacation activities in the morning 2 days after check-in. On that day, we came back in mid afternoon and discovered that our front door was held and wide opened. We were told afterwards that their maintenance person came in to repair the bathroom ceiling leak and just simply forgot to close our front door. Footprints were left all over the shower floor. We initially thought that we had a break-in. Hmmm....very interesting event right? We thought that there would be an immediate apology but no....not a work SORRY as if we should have always checked our voice messages and be on alert on our vacation....and forget to re-secure a rental private place is not a big deal after entering without finishing the work and cleaning up. I will let you be the judge.