Our stay at the Angela’s condo was fine but I would not recommend it unless the price drops down significantly. At over 330 a night we had too many issues for it to be worth the value.
The condo is in a optimum location which has most part of Maui within 1hr including the airport which is like 20 minutes away.
Everything other than location was simply just fine. If you go to Maui fine is not a word most people would want to describe their trip with.
The internet was slow and dropped a lot. I don’t think it was equipped to deal with all of our devices. There were 5 of us. The doors were old and rickety. One bedroom door in the bottom was simply not closing shut so two guests had no privacy. Angela was quick to call a maintenance man and he did a “quick fix” on the door. By the end of our trip the quick fix didn’t work anymore. Not sure if it will be fixed by the next time as Angela has 10 other properties and manages them all herself. Plus she is a full time mom.
The Rooster problem will wake you up at 400am every morning. So if you don’t want a natural alarm I would recommend another place. I talked to a neighbor about it that lives there permanently and he said that roosters had taken over during covid because most of the places there are rentals and have been empty.
Lastly, Angela will be unwilling to give you any type of refund if you are dissatisfied with any of the service she provides. Rent at your own risk. Airbnb says refunds are at the owners discretion. Trust me, she will not issue you a dime.
She rents out 10 locations and manages them herself. I think she needs a manager because she seems to overlook many details. One such detail was that on our last day the condo had a routine water shutoff from 8am to 11am. We were not notified by Angela that this was happening and we’re unable to shower on our last day as our check out was by 11am. Angela said she had no idea. Ofcourse not, she manages 10 locations and has to help her son with social distance learning...at least that’s what she said was the reason she was responding slowly. Angela offered to give us a late check out but that ruined our plans so we couldn’t accept.
Lastly, the cleaning policy is ridiculous. We paid $350 dollars for the place to be cleaned but yet fine print days you have to clean all your trash, throw it away, and clean the dishes. If there is any trash you get charged. So what is the $350 for?
With all that said, I don’t blame Angela for the situation. I just think the price here warrants a much more professional way to provide service and in our case it was simply not provided. I got no refund from Angela and had to talk with AirBnB for a day and a half for them to issue me a $44 refund for a prorated 2hrs of water service lost.
Suffice to say I would recommend you leave AirBnB altogether like I am.
J