There was a slight mixup when we got there (the key was not in the lockbox). I called Jane’s daughter at the number provided & she quickly rectified the situation & switched us to another condo in the development that they also owned. This was on the 1st floor so had easier access to the pool & grounds. We were very comfortable - dishes,pots & pans, towels (bath, pool & dish) were provided. The unit was clean, bed was comfortable (pullout was not as good). The location was good, easy to get to restaurants & town. Be prepared to be woken up by the chickens!