First up--the management company was great. Responding VERY quickly and got us whatever we needed really fast. Fantastic service. The house is BIG with lots of space and pictures are perfectly accurate. Great view and lots of rooms. Good location too, just south of Kailua, so it's close to everything on the west side of the island. Biggest negative though--others have mentioned this too--is the lack of AC. In August--this was pretty uncomfortable. So just have that on your radar. The furniture is a little uncomfortable to hanging out and lounging around throughout the house. Although there's a lot of space, =there aren't a lot of great spaces for hanging out together. There's like one couch in each of 4 different spaces, but where are you supposed to hangout together with a large group. Not really possible. The separation between floors was great for us--teens in the basement and adults upstairs, so that can be a plus or minus depending on what you're looking for. Downstairs is DEFINITELY hotter than upstairs ( counterintuitive, but true). But upstairs was hot too--at least in August. Might be a non issue the rest of the year. Lots of positives about this house. The lack of AC, lots of separated rooms, and not great furniture were things that would take this to the level of 5 stars. But we'd consider staying again, esp in a different time of year. Also, the front bedroom is a little loud from the street.