As my first experience using Airbnb I have to say it was perfect.
Luise was helpful. We could not meet for check-in so she instructed me how I can get into my room and check-in with security whenever I was able to. Very convenient for us because my hubbys flight didn't arrive until after check-in. Tower 1 elevator access required a fob so that was reassuring that it was limited to only tenants. The room was great. It had all the things we needed. The hot shower worked so that's a plus