This is a mixed review.
Brian responds fairly well and quickly. He was great with responses that needed immediate attention, other responses took a while. But overall he responses and help were good any I never felt like he left us hanging.
The place is older. So when I gave a lower rating for cleanliness, it didn’t feel unclean but did have a lot of counter and baseboard stains.
It was street noisy, but not neighbor noisy. The location and free parking were amazing. At night we just ran the ac fan all night to buffer the street noise. It buffered the noise but it was still noisy. But you are in a big city. It also never got dark, even at night, due to being in a big city.
Again, the location and parking for the price are great.