We had a great stay here! We are a family of 5 with a 12yo, 9yo, and 5yo and we stayed for 3 nights. The kids stayed upstairs in the loft room, and it worked out perfectly. I did want to note that the stairs are fairly steep - it was not a problem at all for us, but something to think about if you have kids that might come looking for parents in the middle of the night.
We loved the location, as it was an easy walk (or drive!) to the Turtle Bay Resort which had a beautiful patio on the ocean to have drinks and dinner with live music. There are several nearby beaches that are lovely - we saw sea turtles, a seal (sea lion?), and lots of surfers!
Ceci was super friendly and responsive, but we didn’t need to contact her after check in because everything was easy and her instructions were clear and easy to follow.