Their place is clean, welcoming, and comforting, BUT it is on the 3rd floor with no elevator, which is an important detail if traveling with a senior parent or young children. No air conditioning, cleaning is not included in the price but you are to be informed days before leaving that it was extra. The request for more towels came at an extra cost. The front desk lacks in customer service and tended to be on the defensive side when ask simple inquiries. The laundry room is ACROSS the resort on the opposite side and required driving. The resort is in an arenof the island where all that is there are more resorts and mini strip malls.