Nathalie and Heather were very quick ti respond to any questions we had. They also provided a list of restaurants and activities to do on the island which made planning easier. Great spot with kitchen and back patio. Having access to the pools, hot tubs, bikes, tennis courts was great. We walked over to the cliffs (a few mins walk) every morning to sip coffee and take in the sunrise. Location was close to Hanalei bay which was one of our favorite beaches on the island - great restaurants and surfing. Also not a far drive from the state park. We would definitely come back!