Our group of 5 stayed at this property for 9 nights. The host gave great check in instructions, so we felt well prepared and super excited for our arrival. Once we got there, the quality and level of service wasn’t reflective of the price we paid. As a fellow host, I’m pretty blown away by how little concern they had about issues we had during our stay. Guests deserve better.
Pros:
- Great location in Lahaina town
- TVs & AC units in each room
- Large showers
- Washer dryer worked wonderfully
Cons:
- Termites and droppings coming out of the dresser and all over the floor throughout our stay. Hosts sent a maintenance person, who didn’t have much of a solution.
- Smoke alarm chirped due to low battery, making sleep impossible. It was 12 feet off the ground so we couldn’t fix it. Hosts never returned my call or Airbnb message.
- Beds need new pillows, pillow protectors are stained
- Kitchen layout is pretty strange, and not well outfitted.