Although we did not get a chance to meet Candice, the lady at the pick up spot we got the key to the apt from was totally cool. The place itself was a great starter place for anybody who has not been to Maui yet. It is really close to great beaches and is just north of some resorts that also have good beachfronts. The amenities were very good-the kitchen had everything you need to cook at home and save some money, the a/c worked well, and the lanai was nice in the morning. The pool was also really nice after a three mile run mid morning! All in all, highly recommended.