The place itself was incredibly nice, but for the few, albeit minor, issues we had we were mostly on our own because the management seemed to not actually be on site (when I asked if there was street parking so we didn’t have to pay for the $20 a day parking pass the call center operator told me she didn’t know because she was not on location).
Some pots and pans were dirty and we were told the company was short staffed due to the holiday so we just made do and cleaned them ourselves. Also only a one load laundry box was supplied, so we had to buy additional detergent. There is a front desk for the condo complex, but they will tell you to talk to your management company for most things except for buying a parking pass (which you will need). They are also open from 9 AM - 4 PM.
The complex is a bit hard to navigate at night, because the building markers are not the most conspicuous.
I recommend studying the building map ahead of time and trying to get there during the day if you can.
With all these things aside, the place itself was incredible.