I've been putting off writing this because I hate leaving negative reviews.
For starters, there were bug guys that were treating the units the day after we arrived who unfortunately locked us out of the unit. I informed the owner, Wade, and got a response about 5-10 mins later saying he'd contact a few people and that "we'll get it open, sorry." Well, hour after hour went by, no word from Wade. I personally tried to track down the local property and maintenance managers, but had no luck. I kept texting and calling Wade asking for an update, but never got another response. Finally after 5 HOURS of being locked out and trusting Wade would help, I gave up and called a locksmith. I will say that Wade was very kind to approve the request I made via AirBnB for the locksmith fee and the day's rental cost to be reimbursed, and for that he earns a star. However, to promise your tenant that you'll help resolve the situation and then not do so is horrible customer service. If after an hour he wasn't able to contact someone to help, he should have called a locksmith himself…
If the above issue hadn't taken place, I still would have been disappointed in the unit because I feel like the cons outweigh the pros.
Pros:
- Mattress was comfortable
- Near the ocean
- Neighbors were friendly and respectful of quiet times
- Local Farmer's Market was a lot of fun and super close by
- Close to Bad Ass Coffee, one of the better coffee shops in the area
Cons:
- A/C only cools the main living space, so the bedroom gets very hot and humid
- There were loose wall tiles in the bathroom
- Microwave was on the fritz and kept going off at weird hours
- Dishwasher did not work
- Curtain rod in living room was falling out of the wall
- No washer and dryer in unit (I originally didn't think this was a big deal, but it is! It was so humid while we were visiting and you cannot dry towels, swimsuits, etc., on the Lanai due to house rules which meant items stayed damp unless we took them to our extended family's VRBO to dry in their dryer).
- The designated parking spot is awkward and the person occupying the spot next to us kept parking crooked which made parking even more awkward.