Great stay.
As soon as we walked into the restaurant to check in, I was impressed that the dinner host brought us to the gift shop, actually went and grabbed the reservations manager from the back and handed her off to us rather than just directing us into a room with no one at the front desk. Great customer service in person and also a convenient text line for all of your needs during your stay.
Beautiful location that was convenient to watch the Kīlauea eruption. Description and photos are accurate. Hot tub is good, just keep in mind open only 9a-9pm vs some in the area are 24/7.
There was a mixup with booking a second night in their system and they tried there best to be communicative and helpful in making a fix.