Natalie's home is lovely, and she is a great host. We had a couple very minor issues in the beginning and she was very responsive and handled them right away! We would give this property 4 1/2 stars instead of 4 if we could. It was clean and comfortable, and the lanai is great. It is in a great location, very close to downtown Lanai. The property served our family of four very well, and we loved having the mountain pool so close!
We did have a chance to use the "adult" "quiet" pool; on that evening it wasn't limited to adults and was not quiet, but it was still beautiful. People were respectful and I got my laps in. It's a gorgeous and serene setting!
My only "complaint" was the pricing. When we first booked, it showed at one price, but then after we booked they needed to add $160 in taxes. That resulted in a "rebooking" of a new price, so the AirBnb fee we paid also went up. It seems odd that the AirBnb takes a cut of the Hawaii taxes ? In the end, the 2 bedroom condo was just under $500/night, which seemed a little high for low season. But all in all, a great stay.