We rented the house for 5 days to spend New Years in DC with our family of 4, 2 adults and 2 kids (8 yo and 7 mo). In the beginning everything was great, Sherri was very responsive and very helpful. We arrived late at night so all we did was shower and catch up on some sleep. One of the first things we noticed upstairs is the noise from the floor boards. I wouldn't recommend the house if you have babies or young kids since the upstairs flooring is extremely loud and creaks with each step. If there are any light sleepers this could also be a problem. I looked over EVERY review on here and was shocked to find it that not one person mentioned the loud floors upstairs. Downstairs is a bit noisy in some parts but nothing compared to the stairs and upstairs. Meanwhile, while showering we noticed the drain was clogged and after each shower it would take about 20-30 mins for it to go all the way down so it could be used again. We made Sherri aware of that early next morning but were very disappointed with the lack of help. She said because of the holiday season there weren't any companies available to go check it out and would only be able to send someone after Jan. 1st (the date we would be leaving). we stayed every day dealing with that and having to shower with basically a pool at our feet of water that wouldn't go down. We even resorted to taking extra fast showers to try to avoid the clogging situation but even the shortest amount of time with it on resorted in 20-30 mins waiting for it to go all the way down. On our last night there, New Year's Eve, we gave our baby a shower and after that the shower was completely clogged! We waited the normal 30 mins and nothing still. When we went to check again it seemed like dirt had come up through the drain. We sent Sherri a message and pictures and she replied with what seemed like a sarcastic, "Options for plumbers at 7pm on NYE are few and far between". She also said there were no issues before we had arrived which seem pretty impossible to us since from the first use of the shower it already clogged. This was completely unacceptable! Imagine going out of town to celebrate the new year and you can't even shower because the shower is completely clogged! No matter the date or occasion, it's plain disgusting, but made even worse when you planned on going out to celebrate and you can't even clean yourself! The resolution given was that she would send a company to deliver a Drano liquid so that MAYBE we would be able to shower the next morning before leaving. But like I told her, that would've helped much more 4 days earlier when we initially informed her it was clogging and slow to drain. After that last message in whihc she said she would be sending a delivery service with the Draino liquid there was no more communication from her part. No asking if the liquid worked, no asking if we were finally able to shower, NOTHING! There's absolutely NO WAY that in a big city like DC that ALL plumbing companies would just stop working 5 days prior to the new year. There obviously were options to send someone to unclog or try to at least alleviate the clogging while we were there but they would more than likely be more expensive and an inconvience to Sherri. So instead she did what was best for her instead of her guests and incovenienced us. This was very disappointing to us and kind of ruined the night for us.