I do not usually write bad reviews unless something in my stay went really bad. Unfortunately, this was the case with this host. Initially I thought that maybe we (my wife and I) have had very good luck in the past and had excellent hosts (compared to which this one was really bad). But things got worse throughout our stay.
When we arrived we had trouble to open the doors. There was only one key for the two of us and several doors to open every time you want to access the unit. All doors should be opened with the same key, which made things really complicated since if my wife would stay home and wanted to close the door after me she had to come out and close each door after I left (which I do usually at 6 am to go to work). Also, the only key we had did not work well and it was really hard for her (and even for me) to open and close the doors every single time. Sometimes we were more than 10 minutes only to acces the unit. This was particularly troublesome since my wife is 9 months pregnant and sometimes we were in a rush. When we told this to the host and asked if there was any other spare key, he said there wasn’t and did not show much concern.
The apartment is ok but it is like staying at a friends house or as if the host did not mind about the guest’s comfort/well-being. It is definitely not thought as an Airbnb to host people. First, the patio seems to be unfinished construction work with bricks and woods everywhere. Secondly, when we arrived we found the dishwasher (that no joke it might be a model from 1960s slow and noisy and did not wash very well) full of used stuff which we had to put away. Also, there are so many missing basic items we never had trouble finding at other Airbnb (grater, cooking knives, ovenware, kitchen cloths not to mention products such as dish detergent/soap, body/hand soap etc) which we had to go back to our apartment (which was being treated for asbestos) to look for. Also, bathroom lights do not work correctly (sometimes they just wouldn’t turn on so we had to leave them in all night).
The host asked us to water his plants giving us very specific instructions. We would usually do this without a problem but he was rather rude just assuming we should do this (he has so soo many plants and located in very high places which made it difficult to water not to mention my wife couldn’t do it since she is 9 months pregnant). The couch cushion is totally broken which makes it really difficult to seat and it was covered with a cloth. Also there is no tv, just a monitor to connect to your laptop. We also had problem with hot water in the shower which some days would not be as hot.
If it was just for this, we wouldn’t have written a bad review BUT something really bad happened. We had more than 100 dollars in beef and poultry we bought and froze. We left the apartment this morning very early after cleaning the dishes and cleaning up a little (rushed by the host who insisted we had to leave) and forgot the meat in the fridge. When we wrote the host to ask him if we could go back for those things he did not answer. I went to look for the things and he started assaulting me saying that we had forgotten one of the chairs in the patio. He said he through all our stuff away. More than 100 dollars to the trash. He was rude and we really did not expect such reaction.In sum, our experience with this host was bad, not only compared to our previous excellent hosts but directly terrible.