Good stay, amazing room and okay service. The good is that the unit is professionally decorated and upgraded. You feel as if your in a luxury apartment. The bad is that the service can be a bit wonky and the front desk staff are tolerant at best and rude at worst to WHYHOTEL guest. I would encourage WH to coordinate better with the lobby staff who made the experience uncomfortable at times. The ugly? There is none. This is the best bang for your buck luxury stay you’ll have in DC. Book it and be prepared to be locked out of your room a couple of times, with a WH staff person only being a call away.