One of our hosts, Justin, was waiting for us when we arrived & showed us to our accommodation. The internet images of the property indicated that is was perhaps on ground level or above, however, it is located below ground level & inclined to be a little on the darker side inside (with lights off). Aside from this there were also several other disappointing first impressions & issues that required rectifying. However, on raising these matters with the hosts, they were quickly & courteously sorted out. The property (inside & out) is somewhat old & tired looking & could do some TLC & brightening up...& was not value for money as we ended up paying around $200/night (AUD). However, the location is very conveniently to the vibrant Latino district of Mt Pleasant which has a great meriad of cafes, restaurants & tourist attractions, & our hosts Justin & Ha were polite, most friendly & informative, & helpful about the local area.