Unfortunately, we did not end up staying any of the nights booked. We we're schedule to stay 10/20-10/23 for anyone wanting to know the dates this occurred. About an hour after arriving we found bed bugs in the home, we took multiple photos of them to show Jennifer and Airbnb. Then immediately packed our stuff back up and had to make very last minute hotel arrangements from the car.
Jennifer was initially quick to apologize and offer a refund but the refund was $147 less than I paid total. I asked for her to send the remaining $147 for a full refund, as we were leaving due to an issue with the home, and never got a response after. I then had to reach out to Airbnb directly and upon providing proof of the bed bugs they sent the full refund. The Airbnb customer support was very helpful in this matter.
The bed bugs were the sole issue, everything else was good from what we saw in the very short time we were there. Good check-in process, quick communication on where to park, great location. However, bed bugs are a deal breaker and I truly hope this was taken care of before people stayed in the home after they were notified on 10/20/22.