Jack was promptly responsive to all our requests. The beds and linens are very, very comfortable! The kitchen is well stocked. We also loved having a real fireplace, a crackling fire added a very cozy atmosphere during the holidays. Location is excellent - 5-10 min walk to supermarket, bakeries, coffee shops and an excellent bookstore (Politics & Prose). 20 min walk to Friendship Heights Metro, short drive to the Zoo.