Elizabeth is quick to respond and, as previous guests have noted, is great at communicating with guests, not just about her home, but about the neighborhood and its services, as well as information such as transportation and her family's favorite restaurants. She provides detailed contact information about neighbors who can be of assistance in the event of questions or an emergency, and makes herself available to answer any questions. We found her home to be really comfortable for our family of five, and we appreciated being able to cook, to enjoy some of their books (especially for the kids!), and the kids loved having toys to play with.