This was my first AirBNB experience, and going into it, my biggest concerns about trying this avenue of travel were safety and cleanliness. Unfortunately, this apartment was not clean upon our arrival. Our sheets were not clean, and food was left behind in the fridge -- among other things. At least 6 overhead bulbs were burnt out, making it dark, and the double bed is terrible; it's super-soft and creaks with every turn. My son said the fold-out sofa was very comfortable. This apartment is very cutely decorated and provided a nice amount of space for our family of three; being able to park in a driveway was a huge plus. We cooked a few meals there, and the kitchen was well-equipped for our needs. The apartment is about a mile from Union Station, so getting to the tourist spots we wanted to see required a series of public transit steps or we took cabs. I would describe the neighborhood as "up-and-coming/a work in progress." Claire and Cameron were responsive when I asked questions about booking/parking. I just really had a hard timing getting past the "ick factor" of feeling like I was somewhere that had not been cleaned before my arrival (and I am not a germaphobe - I'm kind of a wreck in my own home, but I paid a cleaning fee and expected it to be clean).