DON’T STAY HERE! The day we arrived the key provided wouldn’t work to get us into the building. After Sarah and her employees gaslighted me to make me feel like it was my fault and I just didn’t know what I was doing, come to find out the building replaced the system. She couldn’t give me a new key until the next day so I literally had to stand by the locked entrance hoping someone would let me in each time I wanted access to get to the Airbnb I was paying for. At one point I stood outside in the cold for 35 minutes until someone let me in. The mattress is lumpy, terrible, and not even a real mattress. Half of the outlets don’t work. There is an inch of dust on the lamps, the walls are dirty, and the bathroom has mold on the ceiling. They also gave us 2 towels and 2 wash cloth for 2 people for 4 days. Insinuating that I’m going to use the same wash rag for 4 days. The only positive was I asked for additional towels and Sarah provided 1 extra per person. This was supposed to be a fun trip and this place was the worst part. I have stayed in dozens of Airbnb’s and have never complained, but this was inexcusable.