We were very pleased with our stay! The location was excellent-walking distance to Union Station, lots of good restaurants and coffee houses and easy access to bus lines, H Street Trolley and the dc circulator. Gaining entry to the space was stress free and easy and Lloret checked on us after we got there. We needed a few things and she took care of them in a very timely manner. We were very pleased with that. No complaints whatsoever. If you need additional blankets and pillows, ask up front. There was an extra blanket and sheets but we had two kids so they had to share. We didn’t ask about that upfront so it wasn’t a big deal but that’s the only thing I’d recommend asking about if it’s necessary.