When we arrived at the house (after the designated check-in time) they were still cleaning the house. They told us that the dishwasher had been broken by the guests who had just left.

Then they did nothing to fix the dishwasher. When I emailed them asking about the dishwasher I got no response.

The house was freezing cold. Largely because the back of the house is literally falling off and cold air is streaming into the house where the floor is falling away from the wall.

The house might look ok in the pics on the internet but in reality it's very run down and not well taken care of.