Luba's communication was great. I was busy before the trip and might have forgotten to ask her for a visitor's parking pass, but SHE remembered! Check-in and out were super easy. There were all sorts of thoughtful surprises. The kitchen allowed me to make a quick breakfast, each room has its own climate control, and there's a heated shower plus laundry! The apartment was clean, light, comfortable, and lovely, not to mention better located than I even realized. It was a breeze to get to my conference, zip back to eat with my kids, and then zip to the Mall for the museums and the March for Our Lives. Whole Foods nearby. An AMAZING northern Thai restaurant literally steps away. Lively but quiet area. As a place that I needed to be multi-purpose (work visit but later family came to visit), it worked out beautifully and Luba was a great host.