We appreciated Richard’s responsiveness and the fact that everything was well explained. I loved that a lot of bath towels were provided. The beds are very comfortable. And my son is for ever grateful that Richard let him watch the football game by allowing us to check out later than the rule! But the house is in need of a spring cleaning. There was a strong musty smell and the house was messy. That being said, we loved the neighbourhood and spent a nice time in DC.