We just returned from our week-long vacation. Our first stop was at Sonder in DC. We discovered that the toilet wouldn't flush as soon we checked in. We raised a ticket and left for dinner. We returned after 3 hours and found the service guy had left the door to our unit fully open. Later, the toilet flush issue was also fixed. I reached out to Sonder again around 11 pm, and they did not have anyone to come and fix it. They changed our room after waiting for an hour around midnight. The new room was fine, except the AC did not work as the room was pretty warm. I did not bother raising another request as we were only there for two nights and did not want additional inconvenience. The location was great, but the rooms can be checked appropriately and quickly attended to when the issues arise.