We booked the listing as the photos were stunning and the location was great. I inquired about an early check in which was approved. Upon arrival, I entered an unlocked AirBnB to find a living room filled with luggage and a guest from their previous booking. After talking to Wendy, it appeared the listing was mismanaged and the place was double booked. Arriving with six other women and their luggage, we were told we could lock our luggage in a shed outback and that the soonest we could check in was five hours later. When we arrived five hours later, the place was wide open and still not cleaned. There were random pills in different spaces, a used razor in the shower, beers in the freezer, holes in some of the quilting, and many of the beds were left unwashed and filthy (e.g. snot was left on a pillowcase). While I understand that random negative experiences can happen, what I found most surprising was Wendy's response to our concerns. After sending lengthy messages regarding the state of the AirBnB, Wendy's response was to ask for photos of the home to aid in receiving a refund from the cleaners. After requesting our photos, their responses were broad (e.g. "Hope your first night was fun!") and did not address specific concerns about cleanliness. There was zero effort to offer a discount on the AirBnB even though we had to do a majority of the initial cleaning, to include stripping, washing, and redressing all of our beds. While the location was stunning and the home had potential (if it were not left a total wreck), I would advise against booking here as it was extremely clear that the host does not place much emphasis on customer service or care for their guest after their payment is received.