We arrived and could not enter the condo. The instructions told us to call to get the code for the lock box so we could enter the condo. We called and no answer. The voicemail went to a group work out location with a female voice. We contacted Airbnb and they also could not reach Christian. We ended up having to travel 40 minutes outside the city to stay at a hotel due to the lack of availability in the city. Worst experience I have ever had while traveling. We were stuck with no where to sleep until 11pm at night when we finally found an open location.