We expected, and hoped, that the photos of our apartment to be a true view of what we would find upon arrival in DC. The photos showed a modern and clean apartment, and we found exactly what we were expecting!! Robert responded immediately to every email, provided us with the information that we needed and was extremely generous with his time. We felt very safe, everything was exactly as presented, his recommendations for travel and dining were perfect. And he was such a delight to meet in person :)