we checked in on Wednesday. We reached out to the host several times and realized the number on Airbnb was DISCONNECTED.
the unit is in the basement i rang their doorbell a few times to address issues (dead fly in the freezer, front door is inconvenient and NO one should use the front entrance (sewer drain at the door which is full of flies), back gate is double locked and we got locked in/out which is a fire hazard)
in addition to that, they clearly didn't pay their internet bill which caused me to miss deadlines and zoom meetings as an accountant, this is detrimental. i know they were home....you can hear kids run all day through the house. now. I checked out on monday and they were quick to respond when i asked for a late check out, yet it took them 5 days to even RESPOND to me via airbnb
this has to be the most irresponsible, nonchalant host I've ever had.
location is PERFECT. host....not so much