The hospitality starts before you even arrive. Eli (A-Lee) is a great communicator. I informed him the reason for my stay and he took it upon himself to do research to assist me in planning my trip. In addition, he is very detailed. He tells you about locating the airBnB, navigating around the airBnB, local restaurants nearby sites and nearest transportation as a few examples. This really helped me out a lot as I was unfamiliar with the city.
When you get there, you’ll find that the airBnB is super close to a number of destinations. It is designed to be comfortable, meet your basic needs and encourages you to get out and explore. Eli is very friendly and was open to my invitation to connect in-person. Our conversation was enriching.
Eli is also upfront and responsive. I requested the use of his air mattress ahead of time. He gave me a heads up that it might not be as firm. I verified this when I got there and he immediately replaced it during my stay.
Lastly, after we left, he found that a personal item was left behind and was willing to return it to us.
10/10