The place is as pictured. The location is convenient. The place is well stocked with necessities and they even provided a box of dog stuff for my pup. However, the rest of our experience was not as positive. I communicated with the Louis that we would arrive at 5:30pm on Airbnb and via text message and the host confirmed that someone would be there to meet us. We arrive at 5:30 and there was no one there. I called and messaged several times without any response and later the call would go straight to voicemail. I also rang the doorbell and knocked several times with no answer. The property description says that the property management is next door and available 24/7. We also rang the door bell and knocked at the property management suite several times without response. After waiting for 50 minutes, I had to contact Airbnb support. While waiting for Airbnb to get back to me, someone came out to greet us - at this point we have waited for more than one hour. The apartment looked like it was cleaned in a rush. There was no trash bag and the heat was turned off (even though we were visiting during winter), then we realized that the thermostat battery was low so we could not turn on the heat. We had to get replacement battery before we were able to turn the heat on. The rest of the stay would have been okay until, on our second last day there, our dog caught a mouse in the apartment.