We were made to feel very welcome with a bottle of wine and snacks. Mike was very easy to reach during the reservation time and easy to add a day too. We were quite busy during our stay and he made a point to come say hi! Loved the sweet dog! The apartment had everything we needed and we were able to invite our kids for dinner with 2 of their friends! It was perfect for us visiting DC to be with our son and his wife! Very helpful manual as well! This was our first Airbnb experience and was wonderful!! We will definitely be staying here again!!