Our first impression of the Sonder DuPont Circle was positive. Nice location in a good neighborhood close to restaurants and shops. Aesthetic was good, minimal and modern. However we soon realized that they seemed to be lacking upkeep. The toilet paper holder was falling out of the wall, the walls were dirty, the room and bathroom were just overall subpar. There was no mini fridge in room but a shared fridge and kitchen downstairs. The main thing was that the door code to the front door wasn’t working for us about 50% of the time, which was a huge inconvenience. The staff was super nice and they did what they could to try to help. Also response time was very quick, since there was no one physically present and you had to call a number or message Sonder with any issues. Our friends stayed at the Sonder in Georgetown and had no complaints, so maybe it was just this location that was subpar or we maybe we just got unlucky with the room.