A very pleasant flat in a super nice neighborhood. Tiny master bath and good sized living area. More natural light than you would expect for a basement unit. The entry is narrow and dark, but would be fine if cleaned weekly, and if an electric bug killer, and motion sensitive lights were installed. The kitchen was pretty clean, as were the bathrooms, and the floors throughout.
I had an original set of four fixes, and Charlotte was responsive, and she sent out Joseph who was nice and got the jobs done. I decided to live with the other problems that appeared, but as I was cleaning up at the end, I made this list. Too many things were not clean, and too many things were broken or poorly maintained. To be fair, I didn't tell the host about this list until I left, so she had no chance to resolve the issues.
In spite of these issues, I had a nice stay, and if these issues had been resolved in advance, I would have given this visit a much higher rating.
1) The blankets and comforters are washable, and should be washed each time.
2) The fan in the master bath is dead, and the fan in the back bath barely spins and draws no air.
3) There are 4 windows that were dirty -- they are hard to get to, but should still be cleaned before a guest arrives.
4) There were child sized greasy brown hand prints on most of the walls. I don't know how that got past the cleaners, I noticed it as soon as I opened the door. I cleaned them
5) The leaves in the front stairwell were well onto decomposition, and should have been swept before I arrived. The stairs are narrow and steep. As mentioned above some paint on the railing, on the utility gate and walls, motion sensitive lighting, and a permanent electric bug zapper would greatly improve this.
6) The dishwasher does not reliably release the soap pod, and the silverware bin is missing and is definitely needed.
7) The pots in the kitchen were in great disrepair.
8) The front door and living area double doors are warped and need to be slammed, cold air leaks through the gaps. The front door has had many handyman patches, but needs a carpenter to really fix it, starting with the hinges.
9) The laundry closet needs cleaning, painting, has a junk accumulation, and has open fiberglass insulation, which should be removed or covered.