Unfortunately, I had a very negative experience during my stay. When I arrived at night the room was not clean or ready. The sheets were dirty and there were used towels on the bed and trash in the room. I tried to contact Joel via the app and by calling him. He didn’t respond until the next day. I nearly left to find a hotel that night but since it was late I ended up asking another guest for help and she knew where to find the linen closet. The next day Joel offered to send cleaners and they left my door wide open while I was out. I tried to contact Joel but never received any further help or responses from him.
On a positive note, the location is very convenient and the apartment is nice.