I enjoyed the place it’s very nice and clean and well equipped. The neighborhood is well located and safe. The only reason I’m not giving five stars is because of the customer service I received. I put my request for early check in as soon as I booked the place aproximately a month ago and it was denied the same day I was supposed to check in, on top of that I didn’t get the instructions to check in the same day we were supposed to physically check in at the place. The team that handles all of the customer service only knows how to tell you to wait and that is still processing, i requested late checkout two days before and even the day before they were still processing and like always they denied it until last minute. I didn’t get any instructions how to work the different locks in the building or the apartments. The customer service was awful.