Brain was very friendly and quick to respond. The house was definitely big enough for our family of three. Checking in and out was easy. There were lots of special touches, very thoughtful. We enjoyed being able to cook and eat at ‘home’, and for our longer stay having a washer and dryer was a plus. I read in previous comments about the neighborhood, and found it sketchyer than described. We have trouble sleeping due too all the noise out front, especially in the weekend. And preferred not to use the free trolly on H-street after dark. Also the mattresses were too hard for us, but that’s a personal thing. But being able to read our son a bedtime story in his own room before bed was nice and he slept well. And last but not least the house was nice and clean and felt very welcome.