Betsy was very accommodating and helped us find our way around the city. The apartment was easily accessible with easy walk to Union Station. It's only 1 block from a grocery store. She left Metro Smartride cards for all of us and we just loaded them for our trip. Very convenient location. We had 4 adults and it worked well for our 3 day adventure. It might have been a bit tight for 4 adults for a longer stay.