From the moment we stepped into the apartment, I could tell it had hardly been cleaned, if at all. There was dust on the floors and furniture. The two futons, that my children had to sleep on, were SO stained, I felt uncomfortable even sitting on them. When we pulled the futons out, the storage area underneath was full of dust, hair and trash. We even found a baby shoe behind the futon, which showed us, they aren't pulled away from the wall that often, to clean back there. There were opened/used condiments in the fridge, as well as an old bottle of water. The garbages hadn't been emptied. In the bathroom garbage, there was a tissue that looked like someone had blown their nose into. Totally fine, but not something I want to see when I walk into a place that I was told was clean. When I pulled back the bedspread in the bedroom, there were black flakes in the bed. Not bugs, but dirt. The sheets were also bare, to the point of holes starting. While I'm pretty sure most linens were clean, they were very dingy and stained. Not something I wanted to sleep on. Towels were the same. I think they were clean, but VERY stained. The shower had great water pressure, I will say that, but again, very stained. This is an old house, I get it, but there was dust on the window ledges, floors, baseboards, etc. It just felt dirty. And the linens, aero mattress, cots, and blankets were just shoved into closets. Nothing was really organized. I wouldn't have been able to use any closet space, even if I'd wanted to.
They advertise a great outdoor patio to hang out on. Again, the furniture is aging, and there are a lot of weeds and bugs. There was a dart board, but no darts. My kids went to a drawer to see if maybe they were in there. When they pulled the drawer pull, the front of the drawer fell off. Again, another example of aging/junky furnishings. There are also a lot of their kids' toys all over the patio. Not a huge deal, but when I am paying good money, I'd like to be a comfortable space.
Also, about 12 AM, I started hearing squeaking noises in the bedroom. I couldn't sleep all night, because I thought there might be a mouse in our room. Finally, the noise stopped at about 5 AM, and I eventually fell asleep. Later that morning, after we woke up, we found a dead mouse on the floor, at the end of our bed! We immediately left the house.
I contacted Travis about a full refund, and he immediately refunded us for the nightly fee. He said he doesn't do the cleaning and that we'd have to contact Air BnB for the rest of the fees. I contacted Air BnB the next day, and they said the $75 fee they charge us goes to the host so he can clean. So, Travis lied to us, or doesn't know what is going on. When Air BnB contacted Travis to refund us the rest of the fee, he refused, because he said he paid the $75 to his cleaning person. Not sure who that cleaning person is, but they definitely failed at cleaning during our stay! I'm sure Travis will say that many people have reviewed this place as "sparkling clean." Good for them. That was NOT the case for us. I felt uncomfortable the entire time. I didn't want to sit on the couches, lay in bed, or get in the shower or walk on the floor bare foot. It was really gross. Not sure if they haphazardly clean themselves, then keep the cleaning fee?
Finally, the host lists free parking as one of the amenities, but further in the description, says there is a fee. Very confusing and misleading, especially if you live somewhere that you don't have to deal with this issue. We eventually figured it out, but there is NOT free parking at this property.
I would NOT stay in this house. It is on a great street, and in a great location. Perfect for getting to all the best spots, but NOT worth it, given it's condition.