I have nothing but good things to say about the interior, location, and communication for this rental! I have a couple concerns about security, that if they are addressed, this would be a dream rental.
1. When we arrived to check in, we were given a door code and an app that unlocks the door via Bluetooth. We got to the door and tried to code and it did not work, so we opened the app and tried that. We heard the door next to us unlock, and assumed we just got rooms confused. However, when we went into the room next door it was CLEARLY being used by another person. We left the room and called for assistance, and while we were on the phone, a staff member showed up and got everything fixed.
2. We paid for early check in, but it was not applied. However, the staff member who assisted with issue #1 was able to get this fixed.
3. This was my biggest issue: there is no lock on the door other than the electronic one that the staff (and random other people) have access to. There is no interior deadbolt. When we were sleeping, it was concerning that anyone with access could just come in, especially since that’s what we had accidentally done when we arrived. There needs to be more security on these doors.
4. Shower rod kept falling down, we couldn’t get it to stay up.
5. Toilet had no seat cover, which felt very unsanitary and “public bathroom”.
Again, the location, style or the rental, and communication with the host and lodging company were fantastic. The security is the only thing that I think needs to be addressed.