The host made us feel welcome by giving us very detailed information about the check in process and providing great information about restaurants in the area and activities for the whole family. The check-in process was very smooth and the place was spotless and beautiful. The kids loved the playroom and the ball pit and the kitchen was a dream. It didn't have a microwave, which was a bit of an inconvenience for our group, but the rest of the kitchen was fully stocked and wonderful. We had a few issues with the house (shower not draining and flooding of the bathroom). Once we were able to reach Maj, she was very responsive and quick to help us remedy the situation. The location of the place was great - we could walk to restaurants, coffee shops, the zoo. The neighbors seemed very nice as well. Overall we had a great time in the house and found it to be very comfortable. One thing we want to warn people about is that when they are checking out to leave, please do not load the car up until you are absolutely ready to go and do not leave your bags unattended in the car. We were getting ready to check out and at around 10:30am, loaded our bags in the back of our SUV that was parked right in front of the house. We went back in the house to get the rest of our stuff and during that time, someone smashed and shattered our rear windshield and stole our bags. When the police arrived they informed us that there was recent targeting of cars with out of town plates. Apparently, this was a rare occurrence in an otherwise very safe neighborhood. Nevertheless, would hate for this to happen to anyone else.