I believe that a property management service is used for this apt. I liked the apt and location on Capital Hill LOT!
I did not like being constantly reminded about extra charges and penalties. Literally constant. Too businesslike---you must pay to store luggage (although they finally permitted me to store one bag for a few hours. Maybe because I am superhost myself and therefore they altimately permitted me to leave my bag on the first day before checkin. Being a superhost myself, I bend over backwards to help people out. I permit later check out when I am able. I mean this was run like a rule oriented annoying giant company. I dont wish to receive constant emails from a management company. while visiting family in DC. Reminders about removing garbage and reecycling and extra charges for whatever way in which I might transgress. AllI did was sleep in the apt. not cooking or anything. I felt like a reprimanded child while visiitng for 3 days.
Take heed, manahgement company or owne