We had issues from the very beginning. After difficulties entering the home we finally got in to find no hot water and no ac. After contacting the host, we didn’t see someone until the following night at 9pm. When he left at 10:30, we still had no hot water, no ac and electrical problems. It wasn’t until 6pm the following day that the problems were resolved. For 2 of out 3 day stay we were unable to shower, sleep or basically use the home. This home is also on a main street with ill fitting windows which means you can hear everything. After contacting the host about a refund, he kept blowing me off saying he had to consult with his “team” and then offered a $300 refund which was 1/6 of what we paid for a house we could not use. I will never book with Karl again.