Apartment was just as pictured and in a great location. Restaurants and bars are steps away, and if the weather is nice the Mall is within a 20 minute walk or so. Communication was very prompt. I did have an issue (the shower head broke and needed to be replaced) that I was concerned about, but when I expressed that to the property manager she came over in person to reassure us that it would be taken care of. It's an older building so the walls are a little thin between floors, so if you are sensitive to that type of thing I would ask for the top floor. Do keep in mind there is no elevator if you go for a higher floor. I would definitely stay here again!