Communication was great with Alison. Everything we needed was provided, including a parking pass! There was also coffee and laundry, toiletries, AND Netflix/Hulu... which was a great addition! The place was extremely homey and fit our needs perfectly. I would definitely recommend this apartment to anyone visiting DC. It was a quick/inexpensive uber all around the city and a short walk to H street, which had a Whole Foods and a lot of great restaurants. The neighborhood was quaint and charming!