Tagline: excellent location and super quick responses
Cons: you can tell it's an investment property because it has the bare minimum of items/furniture, not very homey. no rugs to absorb sound and cold. old building (as all are in DC) so floors as squeaky, uneven wood, keys are sticky in door and difficult to unlock with limited outside light. Extra pillows in closet but no extra pillowcases. No real counter space in bathroom to put items on. Dishwasher is broken. No full length mirror. Window box A/C units are loud. Limited outlets and no extension cords to plug chargers into. The entrance is tricky. There's a main door with bolt, then a second door into the hallway before you get to the stairs/apartments. These are very narrow doors and open into each other, making it difficult when carrying anything (especially luggage).
Pros: light burnt out and they were incredibly quick and responsive. lock box is nice as we arrived super late and could head straight to the place. Can't beat the location in Eastern Market, walking distance to everything, coffee shops around the corner, but very quiet street. Extra luggage racks, extra blankets, extra towels, fan in bedroom. Solid internet connection. Easy check-out to-do list.