The Pros:
- Great Location & Kristin was kind and responsive
The Cons:
- Poor water pressure/water was lukewarm the entire stay/no hot water.
- Stairs were very narrow. Not ideal for people w/ physical disability/elderly/small children. No bedrooms on bottom floor
- We encountered a mouse during our last night. Before seeing the mouse, we already rated the home 3 stars via the property management link due to the above issues. Kristin asked if I could say why I didn’t give her 5 stars. I didn’t see the message until after the mouse. We asked if we could call, she said she was out of town & didn’t have service. I told her the issue, she asked me twice to send pictures although I communicated the mouse went under the refrigerator and was not in sight. She said this was an isolated event yet asked me to look for rodent spray (none was found). We asked if someone could rectify the issue, no one came to do anything. She said she would speak to her team and that was all. No one did anything