Complaints
- Noise levels were unacceptable for any guest, and outright disrespectful when you consider that Airbnb is for paying guests.
- Cleanliness, the headboard was absolutely filthy. Upholstery needs to be cleaned regularly, especially when you have pillows and guest lying alongside; it looked like years of hair grease and body oils.
- Rusted out shower hooks; the metal hooks and clasps that hang that the shower curtain were built up with rust; to the point where it would stain your wash cloth if it were hung along the rod. This was very noticeable.
- Dingy shower curtain, the shower curtain was so used and worn that it was no longer clear, almost milky, this is beyond needing to be washed, it should be replaced.
- Splatter along floor/washing machine, this is just a matter of cleaning and attention to detail.
Aesthetics
- Huge 3 to 4 ft sections of the ceiling/walls that were left unpainted.
- Bathtub peeling badly and dipping, noticeably uneven floor surface when showering, it concaves; cosmetically the tub is unacceptable.
Functionality
- Refrigerator too large for space, prevents the opening of some cabinets.
- Microwave shoved in the back corner of countertop behind refrigerator making access awkward as it’s not typical that you go behind a fridge to warm food.
- Closet rendered un-useable as it houses extra furniture and household items that prevents the hanging of clothes.
Comfort
- Serious draft coming from both entry/exit points of the apartment.
- No extra linens provided, bedside comforter had to be brought into the living room when lounging on the couch.
- Only two pillows were provided, both of which were completely flat due to significant wear and use.