Unfortunately, our stay here did not begin or end well. The host coordinator did not allow us to enter until an hour and a half late, after only responding about half hour before check in time, due to ‘maintenance issues’. Then we met the coordinator. A strange interaction. They were very curt, no apology and it felt a bit shady. We had to give our personal information to three different people, just to get some sort of idea how to proceed. The actual hosts were out of the country, which is only ok for customers if the unit is managed well. Upon check in the entire place smelled strictly of bleach, so after a long day of traveling we then had to drop off our bags and leave again until the smell dissipated. From what we later found out, the rules of the building ban Airbnb rentals or they frown upon them, either way this made for a few uncomfortable situations. After all this, a day after check out I receive an Airbnb request for an added $150 and was told that we were smoking in the unit! Obviously I declined and refuse to pay for something that never happened! Since that the request has been dropped and rightfully so. That said, we didn’t have a great time and the hassle that we were put through was not only unprofessional but rude. It’s a nice Airbnb but there are a lot of nice Airbnb’s with great hosts that ensure a pleasant stay start to finish, which is what we pay for.
Kim