For the most part, John was great. As other people have said, quick responses when you have questions and pleasant guy to interact with. The reason I gave 3 stars is because of issues during move-in. First off, John was not ready until hours after the stated move-in time. Also, the windowsills, drawer, and floor were left uncleaned when I arrived. To be fair, there was a cleaner there who helped clean the room for me and John even offered to find me a different listing (which I declined). So holistically, it was an okay stay for me and I would stay at one of his places again, but I would make sure to ask him about check-in time and cleanliness and all that before arriving.