The studio was nicely decorated and in a very good location as it was close to many restaurants and the train station. The hosts were responsive for the most part and allowed us to drop off our bags early while the cleaning was still in process. However, there were quite a few inconveniences that we encountered. We did not have any shampoo or body wash although it was listed in the amenities description. Though we had reached out about it and they said they had dropped it off the next day at the front door, we did not see them anywhere. None of the entertainment subscriptions accounts were logged in and we were not able to get the cable TV to work. No support was offered to accommodate this even though we raised this with them. The walls are very thin and the windows are not well shaded so if you happen to be a light sleeper, it will be loud and very bright, as there are many sirens throughout the night and the sun and lights were bright outside. Someone is also living upstairs but due to the lack of soundproofing, we can hear every step taken and there were loud noises at 2 AM. My bed also seemed to have some cat hair under some of the blanket as I used the comforter that was fitted onto the bed. Overall, the stay was okay but I felt that the value wasn't quite up there for the price paid due to missing items and the lack of real support.