Danielle was a very responsive host. The place did look exactly like the photos and the outside of the building is very nice. There was a manual available upon our arrival which I appreciated. The shower water was very hot, which we appreciated. Our primary issue was we saw one roach in the kitchen at 4am prior to heading out to Virginia. This was very disturbing for us and made us uncomfortable. I took a picture of it and sent it to the Danielle. We did not stay anymore nights after encountering the roach. Danielle was very apologetic, assured us she was contacting her exterminator and provided us with a full refund with no problem. I’m confident she will address the problem because she apologized several times.