Our arrival to the arc was a little shakey. We called in advance to ensure the valet would be able to park our truck in the garage (8ft clearance) and he assured us they would. We arrived in the middle of a blizzard and no one came out to park the truck, so we went in to inquire about parking ourselves, and they said our truck wouldn’t fit in the garage. Bad communication.
Aside from the parking situation, the room was very clean and cute. We did have an issue with the room being unreasonably hot with no way to control the temperature, but that wasn’t a big deal.
The worst thing that happened during our stay was at around 1am the man in the room next to us started yelling death threats, profanity, and race based hatred directed towards someone (or no one, he may have been mentally ill). The walls were so thin it was like he was in the room with us. We were terrified and after this carried on for over a half an hour, we packed up and went down to the front desk to inform them what was going on. Upon looking into the situation it seems like the hotel frequently allows homeless people to stay there (government grant idk). Although the lady at the front desk was apologetic and upgraded our room to a different floor, we had a looming feeling of being unsafe for the rest of our stay.
It’s a cute and clean hotel in a great location! It’s just probably not the best place to stay if you aren’t a fan of the idea of sharing a living space with unsavory characters.