D was super helpful! We were able to do early check-in & late check-out (for an additional fee) but that was soooo helpful dealing with bags and flights! He was great at communicating , the apartment is as close as you can get to all the fun spots on U street, and place was huge and clean for us! Only thing is apartment is on a busy intersection, so be aware of that (apt gave us free earplugs) but it was worth the value / location