Being a Super Host myself during COVID times, I understand firsthand how challenging it can be. I also understand the choice we make to continue to extend our home to other travelers. Monica‘s place is not a bad place. Let me be very specific as to why I gave it the review I did.
In summary, the home is extremely worn down. My expectation renting from a super host is that I wouldn’t have encountered the following as this home did: The paint is in terrible condition throughout the home. It is a flat paint with scuff marks and holes all throughout the entire apartment. There are multiple holes in the walls and ceilings, old roof leaks on the second floor with water damage all over ceiling leaking Into main floor from a leak which looks like it was from washed and dryer long time ago. Poorly repaired toilet caulking in master bath.
Additionally, there was one large towel per bathroom and 1 small hand towel per bathroom- not enough.
The hand soap in each bathroom was nearly empty. The main bath was empty. I was given a refill bottle half full.
No body wash, no shampoo. Had to ask.
No parking at all. Must find street parking and pay a meter.
Hardly any basic kitchen essentials like salt/pepper and oil spray. No coffee, no coffee filters.
It was apparent that no real essential Covid precautions were done to ensure no contact would be made from the home. The high touch areas like light switches and remote controls were clearly not cleaned recently.
Lastly, I was woken up at 2AM on our first night to what I thought was large rats running down the walls across the floor under the bed. We were quite concerned for our 15 month old that was staying with us. Next day, Monica mentioned she thought it may have been squirrels. Either way, there’s an infestation and should be checked out.
Monica was great to respond. She sent over additional towels immediately and more soap, etc. Point is, if you’re renting from a Super Host, none of these issues should have come up. That’s why I rented from a super host. I wish her luck. Just needs some TLC and routine care.