Check in was easy but that was the end of the leisurely vacation. Apt was missing most of the amenities including kpods, tea, and toiletries. The shower drain was pulled out when we arrived exposing all the hair still there from the previous guests. The bathmats were dirty and there was no laundry detergent or softener to wash the towels or clothes as advertised. The projector did not work (even while following instructions from host).
The bedroom was not properly cleaned and a dried used pair of contacts was left on the bedroom end table. The refrigerator was also filled with expired creamers and milk, and a random drawer filled with junk and old undated packets of butter.
Communication seemed to be ok at first with the host and an agreement to reimburse some of the cleaning fee had been made. However when it came time to reimburse the host sent a picture of stained pillow cases (one of the many issues that we had but did not find a big enough deal to add to our complaint) and said he "wouldnt reimburse even $60 because he had to throw them out." The picture he sent was labeled 9 out of 283 which seemed strange that such an old photo had not been sent to us earlier.( he waited 10 days after our stay to bring it up)
Overall it was not a good experience and we will not be reccomending this air bnb or host to anyone.