It's important to note that my husband and I live in a very rural part of Massachusetts, so city living and travelling isn't our forte. Please keep that in mind when reading this review. Pros and Cons: PROs: Heather was SO prompt in her responses. I really appreciated this because I knew if we ran into issues, I could contact her very quickly. This was a SUPER last minute trip (we made the reservations the day before) and we had everything we needed to get there. The description of the location of the garage was very detailed but we still had to circle the block a few times. The fact that she mentioned a characteristic of their garage that the other garages didn't have helped immensely. It was so nice to have a locked garage to keep our car in. Not having to worry about parking was great! We were able to get in without any issue (both the garage and the space itself). The first thing I noticed about the space (and even the garage actually) was how clean it was and how great it smelled. It seemed very new. There were snacks on the table and a bottle of wine. If you wanted to watch tv, play games, use alexa, etc. there were plenty of little instructional cards to help you. There was also a book that covered everything and anything you needed to know. I travel a lot for work and I couldn't help but think that whomever set this up must travel a lot as well since they anticipated anything you may need. In fact at one point my husband wanted a fan and there was a little one next to the tv. CONs: Again, keep in mind that we live in a house in the woods so city living is alien to us. I think most of the cons have to do with this, but think that perhaps other people may want to be aware when booking. I'm sure if you use UBER or got a cab or took the bus this apartment is "close" to museums, the white house, etc (our reason for going to D.C.), but it took us about 40 minutes to walk to our destinations. During our walk there were lots of areas that I wouldn't feel comfortable walking if I was alone. We didn't HAVE to walk though, so I don't know if this is so much a CON as a "keep in mind if you are stupid like us and walk instead of taking an UBER" tip. We could clearly hear them walking upstairs, vacuuming, turning on the water. They must have hardwood floors because it was very clear. Again, this is regular apartment living so I suppose many people are used to this. At night (when it mattered) it was super quiet and with the fan provided, it made it even more so. All in all the stay was quite nice and I would recommend it to anyone...