Unfortunately Ina didn’t provide a very good experience for us. She allowed us an early check in but failed to give us the correct access information. After contacting her several times while waiting outside the apartment in the pouring rain, she gave us 3 other access codes none of which worked. When speaking on the phone with her, it became clear she didn’t even know which apartment we were at. No wonder she kept giving us the wrong codes. After a hour and a half, she gave us two other sets of codes which still didn’t work. She never sent anyone to help us nor came in person to help us get into the apartment. In the end we decided to leave and go elsewhere. Despite this, she didn’t even offer us a full refund and Airbnb support were very unhelpful with this and said it was our fault. I would strongly recommend staying away from this listing as the host is unreliable.