Our unit was sparkling clean (the cleanest I've ever seen in an AirBnB!) and in a great location. Heaven in USA were friendly and responded immediately to any questions we had and promptly brought us a second set of keys when we asked. My only complaint is that I had a difficult time sleeping: street noise was significant (the bedroom faced a busy traffic circle), the mattress was uncomfortable, and there are no blackout curtains, so my toddler woke me up with the sun every day. Other than that, I think this is a great location and value.