This experience was a complete disaster. I did not want to give any stars at all. I never received the access code. I sent messages thru the app then decided to call. The phone number was disconnected. I knocked on the door and neighbors answered and told me he was out of town. I stayed outside for an hour while air bnb tried to find another host. The neighborhood is nasty. I saw more than one stray cat. He did finally message me the next day and said sorry he forgot I was coming. coming from out of town and being stranded was terrible. Also air bnb needs to come up with a better resolution then sit outside and wait for different host to reply knowing they have 24 hours. This whole thing is a nightmare. I am completely dissatisfied with the host as well as air bnb