Rebecca is very responsive and easy to communicate with. The location is great. I stayed in the red sunset room. The bed was comfortable and the bed linens were clean; however, the floor, windows, shades, and the other surfaces were not clean at all. I wiped the bedside table using wet wipes and it was covered with dust. The bathroom was also not clean when I first arrived. I found it moderately clean on the second day. I didn't use the kitchen so I cannot tell much about it. There is a strange smell in the house as mentioned by other guests also. It's probably because all the windows are always closed or it comes from the heater. There's an extra charge of cleaning fee so I was hoping to find it cleaner and smell fresher but if you are only looking for a place to sleep with good location then don't hesitate. Keep in mind that there is no hairdryer.