Trish made us feel very welcome! We were arriving during the night due to flight times and she made sure that we were able to get into the accommodation as soon as we arrived. She had put out little bowls of chocolate and nuts, left us a bottle of wine and a lovely note welcoming us, and inviting us to make contact with her if we needed anything at all. We were able to ask questions about the neighbourhood, transport and anything else we needed to know.