Chiazo was extremely responsive to all our inquiries and concerns throughout our stay. He even sent the property manager to troubleshoot our issues with the A/C, internet, and TV. The A/C unit works well on the top two floors but we had trouble with the A/C unit on the first two floors. There was some miscommunication on how to have it turned on. Zach (property manager) came to assist us with turning it on and as it turns out theres an area in the small mechanical closet next to the thermostat that needs to be finagled to have it actually turn on.
There also needs to be a key that opens the ac units on the bottom two floors (please ask for the key).
The house is as pictured but there is currently pavement construction underway on the whole block and the townhouse next door is doing a gut renovation. We are from NYC so we’re used to loud noises but we were not prepared for the banging to start as early as 6:30AM. This also contributed to a lot of dust in the house. Chiazo sent the cleaners out twice but yet our feet were black with dust within minutes of walking on the floors.
Overall we had a good stay.