First off , i’ll start by saying the apartment was cleaned to perfection! The neighborhood was safe and we felt very comfortable. There’s a security gate for the front and back doors. Also detailed instructions on how to set the alarm system. I traveled with my elderly grandmother and young child so this was very important to us. With the 5pm check-out time I was able to gather all of our personal belongings without feeling rushed. Appliances are up-to-date. I only had a few questions about the parking pass and Son responded back to me in less than 5 minutes :).