This Airbnb - while in a beautiful location - did not include several details in its listing, which took us by surprise during the visit.
First off, We were not expecting the owner to be living upstairs, as the listing says that you have the “entire home to yourself.” For this reason, we did not draw the blinds to the sliding doors that face the backyard and were surprised to notice one of the owners in the backyard, very close to the glass doors peering in to the bedroom of the unit. It was this experience that made us feel uncomfortable and caused us to refrain from using the backyard, which the listing led us to believe would be solely ours to use during our stay.
Moreover, the walls are EXTREMELY thin and we could hear everything in the house upstairs, including when someone dropped a cord on the floor. The owner had a dog that was very noisy and even the noise of them walking was amplified in the bedroom. The noise did not stop until 1am, keeping us up much later.
Additionally, numerous drinking glasses in the kitchen cabinet were left dirty with visible stains, which I took a picture of. The washer and dryer was extremely noisy and the dryer was practically useless. (We even out our clothes in to dry multiple times.)
Finally, the communication was not up to par. I had I Indicated wanting to check in early immediately after booking as we were driving a long distance to the Airbnb and wanted to make the most of our trip. The owner said no, because they needed to clean, so we would need to check in at the original time - 4pm: fair enough. However, we timed our trip so that we would arrive at the Airbnb precisely at 4; yet, at 1:30pm the day of check in, I received notice that I could check in early and that cleaning was done. This frustrated me because, had I known earlier that there was a possibility of early check in, I could have planned accordingly and had more time in DC without needing to bring my luggage’s with me. Additionally, the cleaning was clearly not taken seriously given the state of the drinking glasses in the cabinet.
Overall, the Airbnb was beautifully decorated and in a great location, but the noisy upstairs unit (where the owner lives) and shared backyard space need to be clearly noted in the listing.