Check in process was seamless, the hotel was amazing, and if you are traveling by train the location could not be beat. It is practically across the street from Union Station and about a mile to the downtown mall. I could see the space being a bit small if you were staying more than a night or 2 (there isn't much storage for luggage/clothes), but for our quick trip it was perfect. The bed was so comfortable and the shower had plenty of hot water. I hope to return!