Donna is a kind and attentive lady. She brought us a coffee machine the next day after we mentioned. She's responsive and helpful. Everything's present in the house except washing machine and dryer. Unfortunately we had a very bad experience as we were the target of an armed robbery. I got pointed a gun and had to hand over my money. The neighbourhood is not safe and ill advised for families. Just don't go out to shops late at night and you will be fine.