We didn't see Byron too much, but he was available when the Wifi didn't work and he had the problem quickly fixed. He also let us keep our bags packed sitting in the living room after check-out so we didn't have to worry about where to put our bags or pay for a bag check service while we explored the city a little more. Byron is very hospitable and the location was convenient to walk from or take the metro to other locations around town. By the way, he keeps a pocket metro map in his check-in guest binder... this is useful for planning your day or routes! :) Stay here!