We really enjoyed our Sonder apartment, and look forward to booking with them directly in the future! They delivered an excellent service, and we did not have to deal with the usual headaches that come with booking an air bnb through an individual host (large fees, hefty list of chores to complete before leaving, strict rules, ect). Customer service is exceptional and it feels like you are booking a hotel, rather than just an apartment. 10/10 would recommend