They checked us in late saying the room was not ready from the previous guest. The first time I called about the ac unit not working in the room, there was no shower gel in the bathroom dispenser and the moldy smell in the room. They told me that it smelled because the room had not been used in a while. No one came to fix the ac unit in our room yesterday I called 3 times and went to the front desk twice. Requesting for assistance regarding the heat and stench in the room and they ignored my requests each time, they did not replenish the shower gel in the room. They were all rude when asked about the issues and at the check out. I am very disappointed with the entire experience in this place. I would not recommend it to anyone. There were others guests requesting service for their ac units as well. It was an overall awful experience!