Worse experience ever. Check in was smooth. But after we were there for 4 hours all of the way we cut off. We couldn’t even flush the toilet. This was 10pm. We called the host and said there was nothing he could do to help us until 7-8 the next morning. When we asked if there was somewhere else we could stay, all he did was give us a customer service number. We called him back after a few minutes and he rejected my calls. I never heard back from him. He had no clue If we stayed or left or the resolution of it. Also, the back patio is not set up at all like pictured and whoever lives downstairs has full access to it. There were people on the patio walking in and out from the back gate all afternoon. I’ll never ever return.