The room is very tidy . They were very helpful and clear with giving directions as well as information and quick to respond. I was not aware of how low the ceilings were, yes you are told you definitely have to watch out specially when raising your hands or walking into other rooms. The walls are thin, in the morning I can hear running upstairs or people moving things around. The overall neighborhood is very safe and quiet parking was very easy to find. I love the Decor and overall look of the place.