Tran was extremely helpful and responded to my messages immediately. The location was great. It was a 3 minute walk to the Metro (which was new to us but very easy to figure out using the map on our iPhone). The place was very clean and Tran did not expect a lot from us when leaving (no need to removing sheets, do dishes take out trash) which made our morning a little less stressful. We were very happy with our stay and would definitely stay there again.