Marcy was there to greet us when we arrived earlier than check-in time which was not a problem. She showed us around the apartment & we had our own keys to come and go as we pleased. The apartment was exactly as described and spotlessly clean. Marcy obviously takes a lot of pride in making sure every guest feels like they are at a home away from home. There were lots of lovely extra touches and fresh flowers when we arrived. Walking the the nearest metro was a lovely walk through a beautiful neighbourhood which we enjoyed every day (except when it rained). Marcy recommended nearby restaurants which we found to be wonderful too. A most enjoyable stay.