We were not aware the entrance is up a narrow steep flight of stairs from the front porch. Back wasn't any better, as it's up a steep narrow spiral staircase and you can't really carry much up or down that. Security felt great, as you needed multiple passcodes to enter the building, then the unit. TVs in every room!! WIFI was good and fast. This area of town has a LOT of sirens...dozens and dozens of calls per day, and into the night. They're very loud and you can't hear the TV or have an intimate conversation when they're going on...which is often and sometimes continuous, back to back. The remodel makes the place look really nice. Baths feel luxurious and modern and clean. There was an issue with the upstairs two showers where the tankless heater would not keep hot water flowing for more than about 1 minute before turning full cold for awhile.They were great about attempting to fix this, but the issue could not be reproduced when the maint. guy showed up. Pretty good stay.