This is the first low AirBnB rating I am given. I stayed in the apartment mainly to crash there after a work event. The apartment had no heat and was FREEZING. I noticed when when I checked in for a few minutes. I was told to make sure the A/C remote and unit had the same matching indicators. They did. I was told to flip a breaker. I indicated that I could not find it and I did not get a response telling me where it is. Its a small apartment and I searched everywhere. I got back late from the event and looked for the breaker. Did not find it. I crashed. The apartment was freezing all night and in the morning. When I told the management co. about how I was upset about having to be in a freezing apartment and that their instructions were incomplete and of no help, I simply got a 'sorry.' I will not stay in a Stay BnB place every again.