From the start, check in was very unorganized. There was an additional $50 overnight parking charge that was never advertised which i believe should have either been addressed before booking, or already incorporated into the price of the stay. From the get go, we were told our room was on the 5th floor and the elevators were broken. so we had to take the stairs up 5 flights of stairs only for us to be given a room with 2 full beds instead of the king bed we reserved. not a big issue as i understand there will be mistakes made at times. when we got the new room, it was on a lower floor, in which we had to go all the way to the lobby to get new keys cut, and then go back up the stairs again as we carried our bags. when we got to our new room, everything was alright. we had all towels, as well as normal toiletries as were supposed to be in the room. the bed was comfortable as well, which is a plus. as we were eating food we got delivered, we got a knock on the door as the staff “did not know which rooms were taken,” in which i assume they were trying to check people into a room and didn’t want them to walk in on somebody. the last issue i had with the room is that the next morning, we woke up only to find that our “king bed” was only 2 full sized beds pushed together as my girlfriend woke up in the crack. i would more than likely give this hotel another chance in the future, but my overall first impression of it was not good. if i could have, i would have asked for my money back and just went home the same day. i simply stayed due to the fact that i didn’t want to lose my money.