The apartment was as described and in a great location. Samia asked us to text the day before our arrival for entry instructions. We did this and let her know our arrival time of 5PM the following day. However we did not hear back from Samia. In the afternoon of our arrival day we contacted AirBNB directly who also could not reach Samia, so we booked two non-refundable hotel rooms for the night. Samia finally responded at 4:55PM. AirBNB would not credit us for the full amount of the first night.