I had a wonderful stay, I requested an early check in and while I waited in the Lobby, Sonder employees would check up on me & greet people in the lobby. The free storage lockers were all full, but expected. It’s great that it is even offered. The air conditioning in the lobby and hallways were under repairs, but the team offered iced bottled waters & donuts which was extremely thoughtful and welcoming (PS, the AC in the room always worked & was nice and chill). I really appreciated that. My check in was smooth, effortlessly followed the directions on the Sonders app. The room was EXACTLY as pictures, which is also major transparency and lived up to the expectations. Loved the decor, how pristine, organized, sealed products, clean kitchen utensils/plates/fridge- beyond great! The bathroom Mirror had a fancy bluetooth set up to connect your music but I could not figure it out for the life of me, that’s the only thing that may need instructions somewhere. But overall, I am
Thoroughly pleased. Kuddos to your team! 🙏🏼👏🏼👏🏼👏🏼