This was the worst rental experience my family and I have every experienced. We’ve never rented an Airbnb but wanted to give it a try so we could all stay together in one place, and having our own rental eased concerns around being in crowded hotels and dealing with possible Covid exposure. We were really hopeful about our trip especially since it was our first family trip since the world went bonkers. Our group included 5 adults (2 with health issues (1 being immune compromised), 1 teen and 3 children.
Day 1 – arranged with host to enter rental early and drop our bag as cleaners would still be in the process of cleaning the rental units.
-	Accessed rental. No cleaners on property. Left bags and went about our day
-	Received message from host that cleaners were done and that we could return to units
-	Returned to units and started to get settled
-	Upon getting settled we found that most of the linen on the beds, pillows, etc. were stained or dirty. The same for the towels that were left for use to use. Any trust we had that the units were actually cleaned went right out the window, especially during these Covid time we couldn’t take any changes
-	So instead of going to a nice dinner to kick off our vacation we were stripping beds, washing linen and towels, wiping down what we were planning on using/touching and sanitizing surfaces. Thankfully my niece lives in the area did a store run and picked up laundry and cleaning supplies
-	One of my nieces was so grossed out that she refused to sleep or shower in either of the rentals
Day 2 – most of us really didn’t sleep well and just could get comfortable. Instead of sleeping in the beds we slept on top of the beds using the linens we cleaned. Thankfully the temperature was comfortable and we weren’t too hot or cold.
-	Plan for day 2 was to visit the Mall and see sights. Storm came through and it rained a good part of the afternoon. Returned to rental mid-afternoon because we were soaked
-	Found puddle on one of the bedroom floors. Water was leaking from light switch onto the floor
Day 3 – day in Bethesda for bday celebrations. Had a great day
-	Day 3’s highlight were roaches. In both units. Maybe they came out to see us off. Now we have the added worry of possibly brining these pests home with us in our luggage
Summary
If you select this rental don’t trust that it will be clean. Don’t trust that your linen and towels are clean. Don’t expect dishes be clean. Don’t expect the units to be pest free. There will be dust mites and roaches. Cabinets and shelves will hold items from past guests. Don’t expect trash cans to be cleaned out and not hold old food and trash from previous visits. There may also be dead dried out bugs on the wall of the kitchen. Do plan on bringing/having your own cleaning products, gloves, paper towels etc. so you can take care of the issues you find.
The host did agree to refund the $200 cleaning fee we were charged. We paid more than $4000 for this rental. The $200 refund was like a slap in the face given to how gross things were. As of this review we are continuing to work with Airbnb to get a refund for this nightmare rental.
I can’t load pictures with my review so I’ll list some of what we found:
-	Dead bugs hanging on the wall in the kitchen area
-	Dirty linen. One duvet looked blood stained. Dirty towels, pillow cases and stained pillows. Linen on closet floor. Don’t know if it was supposed to be clean but the floor isn’t usually where you store clean bedding
-	Dirty shower enclosure, sink/vanity areas
-	Old food in the bottom of kitchen trash can
-	Sticky surfaces
-	Dirty glasses in kitchen cabinet
-	Condoms, used shaving gel and contact lens solution, probably for previous guests, in cabinets and on shelves
-	ROACHES