Overall, our stay was decent but we do have one major and a couple of minor complaints.
I booked pretty last minute when everywhere else in DC was either booked or crazy expensive and this place was available because they had a cancellation. I would probably stay again if in a similar situation, but only if the following issues were addressed:
1) Complete strangers entered the apartment using "our personal" (as per the booking email) door code on the third day of our stay. Fortunately, we were in the apartment at the time, otherwise our entire personal belongings (e.g passports, laptops etc) would have been there to take. It turns out these people were guests staying in a different apartment upstairs and fortunately were very pleasant. However, either the door code is the same for each apartment they rent out in the building, or our code was given to strangers by mistake. Either way this is a serious personal safety issue, put our belongings at risk of theft and is entirely unacceptable.
2) The fridge/freezer did not work properly - i.e. it was on but the temperature wasn't cold at all. Not really a huge deal for us but at the end of the day the place is advertised as having a fridge/freezer and it was annoying to have to buy a fresh bag of ice every day to make drinks in the evening and meant we couldn't store food e.g our milk went off after 1 day in the fridge. We did alert the housekeeper to this issue who we met outside one morning but of course were not expecting a fix before the end of our stay.
3) There needs to be clearer instructions on who to contact in the event of a question. I contacted Dennis asking advice about parking, but got a response 5 hours later telling me to contact the PM Andy, by which point I was already in DC and had found a garage myself. I was not given any contact information for Andy at any point and it's not in the booking email.
Otherwise, this property is in a great location, and clean (although needs a little TLC e.g several broken hooks in the bathroom, missing panel in privacy screen for 3rd bed in living room) and the beds are comfy enough. If you're a light sleeper, I'd maybe suggest somewhere else because the apartment above transmits noise very easily although fortunately our neighbors above were not noisy by any means.