We were here for 2 nights, and we loved the place our first night here. It seemed like a great value, and we felt lucky to be here. Unfortunately, on day two, we saw two mice and two centipedes at this place. We also found a mouse trap behind the couch to show this was a known issue. We sent the host a picture of one centipede and the mouse trap we found, but they did nothing except offer a discounted price (unnamed percentage which equals empty offer) for a future trip and to look into the issue the following day (the day we were leaving). We requested a partial refund from the host, but it was declined. The only thing we lacked was a picture of the actual mice who were too fast. An offer of partial credit and a sincere apology would've led to 3-4 stars, but the hosts poor response makes this an easy 1 star.