Ramon was very prompt at answering questions during the reservation process. He met us at the house as arranged. We had some security issues doing our stay that he addressed promptly.
The location of the house is great for Georgetown University. However there is a bus stop right outside the house and the noise will wake you up every morning from about 6am.
The photos make the house look bright and airy, but it is really quite dark as the blinds have to be kept closed because the house is right on the street.
Linens need an overhaul. Towels are stained and we had to rewash them as they smelled terrible. Duvet covers do not have duvets inside them.
Front of the house needs a good paint job but paint inside is very vibrant. There is an area off the living room that you cannot use as it needs fixing.
The kitchen is stocked with lots of stuff but needs a real deep cleaning. Don't think it gets used much and everything needs washing before you want to use it. The ovens are awful and you will not want to use them. He promised to fix the stove top soon but two burners work with a slight smell of gas. Two good groceries are nearby so it was a shame the kitchen was so dirty we didn't want to use it.
Overall, Ramon was prompt at addressing problems we brought to his attention, but we won't be returning. It's a pity as we will be visiting this area a lot in the next 4 years.