Linden was very accommodating to us. The parking permit was a huge plus for us at no extra cost. There were extra touches done to add a pleasant surprise. The bed was very comfortable. Everything was very clean. We were able to control our own heat and air. A notebook on the table gave helpful advice and great recommendations. Linden was very thorough with directions and explanations on location and using the keypad entry which made me very familiar with the area once we arrived. Great stay!