Our experience was the worst we have ever had with Airbnb. The house was in disrepair and very dirty. This was not just dirty from the last guests that stayed, but an accumulation of dirt over a very long period of time. I readily admit I did not contact the owner until after we left because I am not sure what he could have done short of sending in a cleaning crew and further inconveniencing us. He is very upset about my lack of communication, but has not offered any constructive comments has to how he could have remedied the situation.