Simcha was very welcoming, reactive, and super helpful even when I needed to print documents urgently. The self check-in was super easy and Simcha was very nice when I checked out a little late. The apartment is well located, close to the metro and to 11th street's restaurants and bars. It's generally cozy, although the kitchen equipment is quite limited. Just know that this is a real basement apartment that gets almost no natural light or fresh air, so it's good for a couple of days when you're exploring the city but can get uncomfortable after a while. Overall, probably a good option for a large family because there's a sofa bed and an air mattress on top of a regular bed but otherwise a little too pricey for my taste.