Check-in was unexpectedly long. There seems to have been an issue on their end, which an associate had to figure out. I'm not sure this is common and it wasn't a huge inconvenience, but it was eventually resolved. I also had to switch rooms because of cleanliness issues (bedding and towels had hair on it), and it did not seem to be a hassle. My one-night stay was otherwise quite pleasant. Though it's a busy hotel, things were mostly quiet and calm, and plenty of amenities for a terrific location in town. I have to admit, I was tired by the time I checked in and went to my room, so I missed the continental breakfast or any exploring inside the place. I'd consider staying here again were it for a longer time, as I didn't use much at all of my kitchen. It was a fine stay.