This airbnb was a mixed bag.The biggest problem was the owner did not provide instructions other than the door code and wifi info that is on the airbnb site. After 6 days and many communications with the owner we finally understood how to access the cable TV. Also, a week into the stay and after two police visits, we were told there was an alarm and were advised to use it at all times. When I asked how to use it she sent me a link to a youtube video. Communication was rough in the beginning until I understood that the owner must live outside the US. My early complaints about the unuseable kitchen pots and pans and lack of bowls and glasses was dealt with early on. There is very poor light throughout the apartment so we needed overhead lights on anytime we were there, including to eat breakfast. On the positive, the beds were comfortable, appliances worked well, and AC/heat was great to have. We really liked the neighborhood. It was better suited for a short stay than for a month, which is how long we stayed.