Our stay did not start out on the right foot. The self check-in instructions that came up with the email link listed the a code that didn't work. After several attempts after midnight, we looked at the next instructions. There they said to go to the side of the building along a different street. Those finally worked. The light in the stairway had been unscrewed, so it was pitch black trying to get upstairs. After screwing in the bulb the next day, we realized that the switch would not turn it off. Our reservation was for 3 people, but there were only two bath towels there for us. There also weren't any blankets on the beds. After messaging Dee, she brought towels and blankets the next day. Evidently there was a clean blanket hanging over the staircase, but we had no reason to know that it was clean. The unit was certainly far from sparkling clean, but was passable. There was no internet available on the WiFi during our 4-day stay. There were no stores close by to grab grocery items. The neighborhood was not great and was quite noisy at nights. We heard gunfire one of the nights and sirens close by several nights.