The owners are very polite and responsive on answering questions upon your stay there. They will help you out if you need anything. We needed a paper towel roll and they quick provided that so I appreciated that. However, although the owners are nice...staying in there place was not the most pleasant stay unfortunately. The tenants upstairs were very loud and noisy especially very late at night when we were trying to sleep. They made lots of banging noises on the floor and played music. The music didn't really bother me so much, it was mainly the very loud banging noises on the floor. It sounded like they are throwing a bowling ball on the floor constantly. Also, one night at like 2:00 am in the morning someone was outside the back bedroom door near the trash cans. They are were making a lot of noise and it woke us up. It sounded like they were throwing glass bottles in the trash can. I'm not sure why they needed to do this at 2:00am in the morning when most people are asleep. Another issue is when they cook food upstairs it seeps downstairs and we could smell it. They did this also late at night while we were trying to sleep and it wasn't the most pleasant smell. Other then those things, our stay was mostly good. There were a few other minor things like some cleanliness issues with the water being a little dirty looking and the blankets and mattress not smelling the best. Also, there was a dead bloody rat on our steps I assumed killed by one of the cats that was around the apartment. Also, parking was fairly difficult as you have to parallel park on the left of the street which can be an issue since there isn't much parking and parallel parking can be difficult. However, it's about the same anyway in DC so I can't blame them for that. If you are looking for a cheap simple place to stay and don't mine noise above you while you are trying to sleep then book this place. If not find something else that may be a little better.