Kevin and Lauren were great communicators from the beginning, so that definitely was a good first impression, but it gets even better when you arrive:) Kevin came out to greet us in person, we had some wine and cookies waiting for us upon arrival and the appointment was just so cute. Very cozy, clean and modern. We met Lauren and the boys too. They also offered us to use pack-and-play once they learned that we are coming with our 4 month old daughter and let us stay parked for a few hours after a check out, so we could walk to the embassy where we had an appointment scheduled. Highly recommend staying at their place for convenience reasons as well. Close to everything you may need