Karen was very nice to us. The communication was great and we felt like we could reach her at any time for help. She even accepted to receive some Amazon packages for me which I kindly appreciated. The place is super close from metro which I highly recommend to move around and visiting the main tourist areas in town. The kitchen has all essentials and we could do some basic cooking. You might be sharing the bathroom facility with travelers but it’s still fine. Both rooms are separate by a small living room and bathroom which give you privacy. I will definitely recommend this place to stay in Washington DC.