It's not highlighted in the description but there is a washer and dryer inside the apartment with laundry detergent provided. This was very nice to have during our 4 night say.
The check-in process is straight forward as there's a lockbox in front of the apartment and Jesse provided us the combination before our stay. The front door is a little tricky to figure out how to lock at first but Jesse was good about explaining and helping with this issue.
We could tell that Jesse along with the co-host, Maryann, cared to make our stay as smooth as possible. They were very supportive and acted quickly when the shower facet broke. Through no fault of their own, the WiFi went down because of a large thunder storm that disrupted many services to area, and yet without us having to ask, some money was returned to us because of these issues.
We felt this spoke a lot and reflected the values of the host and co-host. They really try hard to make your stay as comfortable as possible.