When I got to the building (11pm) the lock wasn't working. I called the 24-hour help line, but got no answer. I called again and nothing. Luckily someone let me in. But when I got to the room I was shocked. It is advertised as a 1 bedroom, but it is not. There's a bed in the hallway and a tiny living room/kitchen. Also, there was a door connecting to the next apt (like in a hotel with adjoining rooms) and I could hear EVERYTHING. I heard my neighbor opening a soda. He was watching a movie and it sounded like it was in the same room. I wrote Global Luxury Suites & got an email back right away saying they would try to move me. I wrote that evening to ask what was going on, they said they hadn't heard back from mgmt. I checked the next morning and they said mgmt still wasn't answering. I said this felt unprofessional and was told they would pass my comments along to mgmt. The apts are clean and nice but NOT 1 berms and if something goes wrong you are on your own.