We were actually new to using the Schlage locking system and did not know to unlock. It was late that night and Kyle came out of the way to help us unlock the door which was very helpful. It was very simple though. It was a good opportunity to meet Kyle. The place is completely private and all yours. We loved our stay here for 2 nights. Clean and well maintained with all necessary kitchen utensils, high speed wi-fi, etc. Underground Parking Garage around 2 miles (Opposite to Columbia Heights Subway and below Target) was easy to access and reach out to Capitol/National Mall.