Dawn was very welcoming to our family on arrival. She and her children took us and showed us the place. The apartment was lovely and perfect for our stay in DC. It was perfectly equipped for us. It was well lit for a downstairs apartment. Dawn left books and maps of the DC area for her guests. She left metro Smart cards for travel within DC for us to load and use. When I needed olive oil for cooking she was very helpful and brought it too us. We were very happy with our stay here!