I had a medium experience staying in the apartment, which is managed by a company. When I made the reservation, Kristin reached out to ask the ages of the guests who would be staying in the apartment, which felt odd and invasive - I think the goal was to make sure we followed the house rules not to throw late parties, but it set a bad tone. Then, the apartment had a lot of things broken - the oven was broken so we couldn't cook our planned dinner on Friday night, and the sofa bed in the living room was broken so someone slept on it but had an uncomfortable night. Kristin was responsive by text, but it didn't help as she couldn't/didn't fix anything that was broken.
The good news is that the location of the apartment, as advertised, is good, and the bed in the back bedroom that I slept in was comfortable. But this wasn't a great Airbnb experience.