The location of WhyHotel in Union Market can't be beat -- near the train, right off of a couple bus stops, across the street from a grocery store -- it's truly situated in a perfect place for a short or long stay.
The facility itself is gorgeous and the unit I stayed in was just as adorable, quaint, and enjoyable!
However, my partner and I had a couple minor and one major issue with customer service/staff at the facility, both before and during our stay. We nearly canceled this stay because the WhyHotel staff were very unresponsive, seemed "annoyed" at our questions, and was generally unhelpful.
Additionally, our unit didn't have some basic essentials (extra toilet paper - aside from the half-used roll on the holder, no paper towel or kitchen towels, no dishwasher liquid despite having a dishwasher, no cleaning supplies, etc. We asked the staff more these things twice and never received them).
I would recommend staying at a WhyHotel, but perhaps not this location.