Very nice place. Perfect for what we needed. Communication was great. Was allowed to extend my stay an extra day to align with my flight. No complaints but I would suggest anyone planning to book a stay here to bring smaller face/wash cloths as we never located them. I just ran to the store to grab a few for our stay & left them there for the next guests instead of making it a big deal. Also noticed mice/rats roaming in the alley & backyard area on 2 different occasions which I imagine is normal for the area but something I feel others should be aware of. All in all I would absolutely stay here again as it was perfectly located in the heart of the city close to everything.