Exactly as described. My friend and I got in late and left early and never even met John-Michael, but everything went very smoothly. Easy access to the home, parking pass was provided, room was ready. Very quiet. There were free snacks provided - juice, hard boiled eggs, soup, oatmeal, and so on. Also rain ponchos, maps of the city, etc. John-Michael also corresponded with me prior to our arrival and helped us figure out parking for our ultimate destination (the Supreme Court) and also recommended a delicious breakfast spot.