Just as with other reviews, it is much more like a hotel or "very private" room where there is a VERY simple check-in and check-out process. I appreciated the style very much as I was busy at a conference and this is a PERFECT location if you are doing anything downtown. There is a city-bike-share rental kiosk right around the corner too. I didn't interact with Rocky in person but Yogi was very kind and welcoming to me when I met him. I cannot recommend this place enough for people looking for a quiet, affordable roof over their heads while at the center of the universe ;)