Simone was great and very welcoming. She was flexible and worked with us on our super late arrival and departure. The apartment was wonderful to stay in and to come home to after a long day's adventure. The a/c was nice and cold, the place was spacious, the coffee she left for us was so nice to have, and for the bed was big and comfy. The location is within walking distance to the National Mall, and we enjoyed the daily walk, but I would recommend taking a ride-share at night, even within the area.