It was clear from the beginning that Rachel (and Graig) had put a lot of thought into making our stay as comfortable as possible. From the folder full of information waiting for us on the island to the available Metro/Parking passes if we needed them. We were also extremely impressed with their willingness to go above and beyond with lots of information before we ever got there and even loaning us some media for another part of our trip! The apartment felt safe although it did seem to border on a less desireable section of the neighborhood. We didn't experience any issues in the many trips (often after dark) between the appartment and NoMa-Gallaudet U metro although we always traveled in a group. We would definitely look at staying here again if we found ourselves out in DC.