I saw three different prices for Marsh’s apt. in one week. He charged surprise fees. The apt. was not maintained, with peeling paint outside, an unreliable outdoor lock, a dirty staircase, a stained couch with a “pothole” in the middle, an indecipherable tv, moldy bathroom fixtures and a fan that was out of order; further monetization by showing ads on a check-in screen; minimal kitchen supplies and broken decorations; a stained ironing board cover. Communication was so bad we decided Marsh was actually a “bot.” In five years, my worst Airbnb experience, along with another investment property rental. Investors don’t seem to have the pride of ownership of people renting out an apt. in or near their home. We left early; I wrote to Marsh about these issues and didn’t receive a reply. I tried to get a partial refund. Marsh never responded to Air BNB so their response was to close my complaint. Marsh obviously knows there is no downside to renting dumps.