It was our first time staying at Sonder and we were pleasantly surprised. It was absolutely what we needed and more. We felt very safe and comfortable and we were close to all the major places of interest in Washington D.C. Our unit was very impressive: it was specious with lots of light, a nice kitchen containing everything you need to store, cook and serve meals; a nice shower. The TV was supplied with Rokku. Our king bed was a huge California King with comfy bedding. We loved our stay! From now on, we'll try to look for Sonder in our other travel destinations.
PS. I should mention that though there is no live staff presense in the lobby, we were just a phone call away from help. Our call was answered promptly and politely, and all of our questions addressed.