Unfortunately I was unable to ever see the place in person, because I was unable to reach the host upon arrival. I contacted them, but did not receive a response for more than three hours. At the time, I had already contacted support, who attempted to reach the host as well. Since they also were unable to reach the host, they canceled my reservation and assisted me in booking a new location. When the host responded, they were apologetic and explained that they had left their phone behind. I understand that life happens, but it did still leave a bad taste for my experience.