Better communication on her behalf. if I was to ask her a question there no further insighton her behalf. no additional information very vague. underneath the sofa bed hasn't been swept in a few month and we found a water bottle from the previous guest. and roaches, they were visible anytime through out the day or night. I liked the location. within walking distance to the train station. That Walmart nearby was scary and dirty looking. A lot of homeless people surrounding the apartment. I think cleanliness is the main thing. She should fumigate at least once a month. It was ok. I think we you have an Airbnb, you should be super clean because it's not like you doing someone a favor, they are actually paying to stay there. And the worst thing, my kids developed a serious rash on their feet and I would bet money it had to do with the area rug. Im not trying to sound picky but when you pay $1,200 for a week, you should get an awesome service.