I didn't get to see Aimee, but she was very communicative and responsive throughout my week and a half stay. Her partner was very helpful in arranging my arrival. The place itself is great, everything you need for a week or two stay! Very quiet and clean. And we loved the neighborhood, very cute and calm. Also, Aimee was kind enough to refund us our last couple of nights when we told her we had to leave a little early.