We stayed on the six floor and even know we had sound it was incredibly noisy with trash collection at 4 AM and 7 AM every day. Maybe it wouldn’t be so noisy if you didn’t Face the alley. We have been asking for a late check out for over two months ago. They make you wait until the Morning off to finally decline our request. We are willing to pay extra but they said they have luggage storage. They only have three lockers that would be able to hold our luggage and of course they were all taken. There are no real people working at the Sonder in DC. Everything is done remotely through the Philippines. Not a very personal touch. On a positive note There were plenty of great restaurants within walking distance, the area is very clean and we felt safe at all times. Just a couple of blocks to get to the metro. Also the decided to turn the heater off because they said it was spring, but it was still in the 30s and 40s outside. To be fair, they did give us a space heater.