I originally didn’t plan on writing a negative public review, want to give the owner the benefit of the doubt that maybe she wasn’t aware of the issues. When we first booked Marla’s place, the reviews were wonderful. However, in the last few months many of the issues we experienced have since been mentioned in the reviews and not been fixed.
This rental has potential, but as is, I would not recommend staying here to anyone. Here are our reasons why:
1. ROACHES and bugs. At nighttime, they are everywhere in the living and dining area.
2. This rental states it sleeps 8 people. However, there are enough blankets for the 3 beds in the bedrooms and that’s it. Two extra tiny, thin blankets with holes were the only other option.
3. There are only 3 coffee cups and 4 plates.
4. The toaster does not work.
5. The blow dryer included does not work. I believe the type of plug on the blow dryer is for international outlets.
6. There was one single dish towel.
7. The smoke detector wires are hanging from the ceiling in the living room. The actual smoke detector itself is setting unplugged under the tv cabinet. NOT safe.
7. The owner said it would be fine it we checked out late at 1:00. However, the cleaners entered at 11:00. Then the owner walked right in at 12:00 without knocking while we were all still getting ready and packing.
8. This is a basement unit, where you have to go down under concrete stairs to enter the unit. There is no lighting and unsafe at nighttime hours.
The location was convenient, and Mala was responsive when we needed her. However, there’s no way we could have brought all of this to her attention to fix during our stay. And as mentioned before, it’s previously been mentioned and still not addressed. Much was not thought through, and many more items were needed for a comfortable, clean and safe stay. I hope the owners address these issues so that they’re able to succeed.