This place was better than I expected! You MUST see it in person. It's immaculate in there. You literally have everything you need. I had NO reason to contact Nicole for anything. UGH! I fell in love. Nicole is super friendly and super helpful with everything. She responds within no time. She also gave my friends and I a list of places to eat and things to do while out in DC. She made my stay amazing. I will DEFINITELY be booking with her again!