Check in for this unit was 3pm. We arrived at 6pm and the front door was wide open, there were no sheets on the bed, and there were wet towels on the kitchen area table. I contacted Graham and he apologized and offered a refund, which I got, although it was a real hassle with Airbnb to get the refund for the taxes and parking fee. Airbnb said it was a “glitch in the system.” Finding an affordable place to stay in DC while sitting in your car and searching on your cell phone after 6pm after traveling that day is “inconvenient.” And that is an understatement.