Daniel & Erin we’re very responsive to messages. They did provide with some ideas for activities to do in DC which was helpful given the pandemic. Checking in was easy and simple. The space was nicely decorated and had everything we needed for our family of 4. The kitchenette was well equipped. There was no thermostat in the unit itself from what I could tell, but the temperature was kept at a comfortable setting. You could hear footsteps from upstairs during the day, but there was no noise during the night. Overall, we had an enjoyable stay.