Julie was very nice to work with and is prompt in her response. The apartment was well stocked with toilet paper, paper towels, and soaps. The location of the property is nice and within walking distance of shopping, coffee shops, and eating. The unit is located on the basement floor which would have been nice to know because there is not as much natural light, and one bedroom has no windows. The unit was not cleaned well when arrived and required us to clean the toilets and showers.