Sara was very prompt and responsive during booking and checking into the property. The location is great and the house is as described in the listing. However, the property is currently in much rougher condition than the pictures represent and several items are in need of repair. So much so that we requested a partial refund. That request was not responded to by Sara, and we are awaiting on Airbnb's dispute resolution team to make a decision. Hopefully Sara can update future guests here on how the property has been brought back into top form. Sara was very pleasant to deal with and this really could be a great property