To preface, this is the first non-five star review I've ever left.
What should have been a very simple check-in process was a time-consuming, frustrating mess. I never received the check-in instructions via message on the day of our arrival. When I requested the smart lock code, I received it from the host right away. However, I did not receive the building door codes, which left us standing outside with our luggage for a few minutes. Once I received the door codes and was inside the building, the smart lock code provided did not work. The host was reasonably prompt in responding, but it still took over an hour to get inside.
I was willing to write it off as simply an unfortunate mishap but that was not where the frustration ended. We discovered later in the evening that all of the bath towels provided (including the extras in the closet) were stained. We were forced to dry off from our showers with hand towels until clean towels could be delivered the next day.
A few other items to note: there is absolutely no natural light in the unit. This is an old building so it is noisy. I would have felt much better if there was a safe in which to store our valuables while we were out during the day.
Despite the great location and trendy decor, I do not think I would stay here again.