In order to check in we had to pre register and then download an app to access a room number and check in instructions. We could do neither and then sat in the lobby for 15 minutes until we were able to get help from the staff. Once in the office the manager could not get us registered and it took another 15 minutes to get us set up on my husband's phone. Very annoying.
The accommodations, while clean were minimal with no drawers for our clothing; just a few shelves. We also could not lower the heat and the dishwasher did not work.
On the plus side, the location was great with easy access to Trader Joe's, subway and bus. Comfortable beds and spacious living room.
I would not stay here again.