Erica stayed in contact with us from before we arrived until after we left. Although we didn't meet face-to-face, she was always available. The description of the apartment is accurate: it was comfortable, spotlessly clean, and well-equipped with comfortable beds and plenty of towels. The neighborhood was pretty quiet, residential, and unexpectedly friendly - people greeted us on the street. There are plenty of restaurants a short walk away, as well as other conveniences, such as as drugstore.