This could be such a great place to stay. As a Georgetown alum, my last visits to Washington were all in Georgetown Airbnbs - one down by the canal, another two blocks from campus. Both were what you'd expect - well appointed, clean, and pretty darn upscale. What went wrong this visit? For starters, getting the code to enter the apartment correct for guests would be helpful; we had to interpose the codes provided (the initial one was incorrect). That was a 30 minute challenge after arriving at 10:40 after a three hour drive. Next: try to provide a well lit lot for guests. We were greeted by a raccoon who surprised us on top of the trash outside. Those little bright eyes nearly gave us a heart attack. Next up: when guests are arriving in Washington, DC in June, it might be nice to have the air conditioning on. We arrived to a broiling apartment, undoubtedly made worse by being on the second floor (on top of a business - not sure I'd do that again, but that bit of info wasn't revealed until we got the address). The a/c either was not working or was at a glacial pace...no detectable cooling. How about the restroom in the bedroom? Checked it out: it was tiny but adequate. Closed the door...then looked around - cut on the kitchen light: surprise! a scurry of little roaches! Back to the restroom. Oops....the door locks from within and there is no key. Maybe this was a bad decision? We decided to seek a refund to no avail. I'm sure the owner is a nice man, but they might want to consider the service aspect of what they provide. No return call. A series of indifferent texts - and no willingness to cancel so we could receive a refund. In other words, "your problem, not mine." I think I'm a fairly smart traveler and realize everything is not going to be perfection when you leave your home...but the 90 degree room and the roaches...well, you get it. I stayed at my old standby: the Monaco downtown. They could not have been nicer, offering an upgrade, the usual wine hour...and wait for it...a cool, clean room! Incidentally, I'm writing this after a visit to an Airbnb in Oberlin, where I make frequent visits to see my kids. It was cool, clean, and the usual great visit. Let's do better! Please! Or maybe consider something outside the hospitality business....just my two cents. PS: $1500 later and still no refund offered from the owner or Airbnb. #HoyaSaxa