Place was just clean and stylish, with a well-equipped kitchen and high-quality coffee (Metropolis is phenomenal!). My only concern: during my 5-day stay, an elevator needed repair one day, the hot water was turned off twice for a few hours, and the furnace stopped working one night. HOWEVER, the management notified guests quickly via email, text, and the Sonder app, and fixed each in short order. In light of their response, I'll chalk up the building issues to a string of bad luck -- and I'll definitely stay there again.