Despite our train delay and a later check-in arrival, S breezed right in and was very accommodating, friendly, and down to earth. She gave us a lot of information about the neighborhood activities and restaurants and how to get around; as we were wore out from our journey to DC, we were very grateful for the basket of menus and travel books/pamphlets explaining anything we may have missed.

The neighborhood was as described, relatively quiet and comfortable. The neighbors we encountered were nice and the location was perfect! (It's centrally located, with each trip taking no more than 20-25 minutes by car.) The apartment was also exactly as described and pictured. It was a huge help to have the coffee/tea setup in the kitchen, and I loved the small touch of providing snacks and water. Lastly, having a washer & dryer and wifi access available was great. Overall, S did a wonderful job in staying in contact and making us feel at home. :)