The communication with Chris was fine and the location of the apartment is nice, but it is old, dirty and very noisy. It is in the basement and you can hear the kids running all the time. The matrasses are bad, the kitchen and especially the oven are very dirty, the bathroom is not clean, and so on. We felt quite stressed and left to another apartment after a couple of days, which was like it is supposed to be: well renovated and clean.