We couldn’t use One of the two bedrooms bc there was some really loud sound and vibration both on the floor, through the wall and in the bathroom. When laying down on the bed you could hear and feel the vibration through the pillow. This was consistent on both nights.
We contacted the manager as soon as we experienced it on the first night. They sent someone over the next night without any notice and I wasn’t at the apt.
The 2nd night since the sound and vibration was still there I asked for a 50% refund. I had to share a room/bed with a friend which wasn’t ideal or what we had planned. They suggested using that ear plugs they provided for street noise bc there IS that ..lots of street noise but that wasn’t the problem I had reached out about.
They offered to come back and look at the problem On check out day which obviously wouldn’t help much.
Hopefully they will resolve the issue but regardless it’s a noisy spot for sure! You hear all the neighbors walking in their apts too.