Donna gave me the wrong door code and was unreachable by phone or messaging. In her defense it was 1130pm because I flew in from the west coast, and she had gone to sleep. I had to book a last minute hotel since I was locked out, which cost me $339. In the morning Donna responded with the correct door code and was very apologetic, and refunded me $285 to help cover the cost of a last minute hotel, leaving me to pay $55 myself for the hotel. The apartment itself is exactly as advertised, simple and affordable. The neighborhood is full of graffiti and broken glass but lots of people said hi to me and no one made me feel unsafe.