If you are traveling with your family, I would not suggest staying here. Based on the reviews I read I felt I made a good decision, so when we got there we were surprised to see that it was not in a good part of D.C. and would not have felt comfortable staying there or walking anywhere. Our interaction with Jeff was fine, and he was understanding when we changed our plans and decided to stay elsewhere. Also be aware of the cancellation policy. Even though we were supposed to get 50% back, that was not the case because of the fees tacked on (including a cleaning fee even though we didn't stay there).