We arrived to find out there was not adequate bedding or towels. We had 6 guests and only 5 bath towels and 4 face towels. There were only 2 drinking glasses and 1 coffee mug. There were pillows without pillow cases. This had been reported in a prior review (Jessica March 2022) This was never remedied.
Also frame of the bed in bedroom two was broken. This was reported by a prior visitor (Amanda April 2022). I reached out to host immediately on the first night of our stay and your reply was “sorry”. I provided photos yet it remained in that state until our departure we had to sleep on a slanted/broken bed for our entire 7 night stay
On our second day we noticed that the shower was clogged and the water took 20 -30 minutes to drain. I sent a message to you and it was repaired the next day. Keep in mind that there is only one shower and there was 6 of us waiting for the shower to drain. This too was reported by visitor (Amanda April 2022) and Denise (March 2022)
On day four we contacted host because the hot water wasn’t working. (This was the day of my daughter’s graduation) Some of us took cold showers and when the repair person arrived he turned off the water and we were without water for several hours. The water never got hot even after the hot water tank was replaced. It was then that the repairman said he would fix the bed.
We ran out of toilet paper and trash bags. When I contacted host he had me look under the sink and I replied there were none there and he did not respond. We had to buy TP, my mother in law had trash bags (she travels with them).
I need to state as well that your photos on Air B N B are inaccurate as well as some of the details. host stated that there are 2 TVs on the property and there is only 1. The patio furniture is not what is shown on website and needs to be replaced. This was also reported by a prior visitor (Denise March 2022). There was also not a grill as listed and was reported by a prior guest. Most of our complaints had been addressed by prior guests (after we booked) yet host did not repair or provide the items needed for an adequate stay. Host knew we were arriving after 10 pm and there was no bottled water and no stores open in the area. I didn’t think it would be an issue because a previous reviewer stated there was bottled water upon their arrival. It’s sound trivial but as I stated in our correspondence I was traveling with my older family members and they are all on prescribed medications.
I don't belive him to be a "super host" and the unit should be taken off the sight, unit information updated and until all repairs are made.