Clean and practical space. They would have gotten a better review if they had communicated better. I had to shorten my stay by one night and instead of refunding one night or just telling me they wouldn’t refund it, they told me to reach out to Airbnb support and then would not respond when Airbnb tried to reach them. After a lot of back and forth and mixed messaging, I was denied the alteration and partial refund to my stay although Airbnb thought it was reasonable. Not a cancellation, just a change. Even big hotel chains are more flexible or at least straightforward and responsive.