Rihanna was awesome with prompt & proactive communication. Apartment turned out to be as called out and we were attended to our questions very promptly. What stood out was the customer centric focus and refund of service / cleaning charges when the apartment was not ready at the time of check-in slated time of 3 PM - we were informed proactively but also attended too with refund - now that’s what I call - Customer centric. Thanks you. Would recommend for stay