Nya is a very kind person and was really nice during our communication but I think she might just be getting taken advantage of by her property management. The place is in a good location but it is extremely loud (expect garbage trucks in the alley way first thing in the morning) and we arrived to a sink full of old food, light fixtures entirely missing, and no hot water for the first two days of our stay. A piece of the kitchen ceiling fell down while we were standing under it. Maintenance arrived toward the end of our stay to fix the hot water issue and then left and said they’d come back when we were not at the house which was a little weird. It’s a cool place in a decent location but the state of the house itself isn’t typical AirBnB Plus quality — it seems like it used to be but hasn’t been kept up — and the lack of hot water and a leaky tub were a disappointment.