This place is a great deal for the price — it’s in a terrific location, facing a lovely and quiet park in a very walkable neighborhood with lots of nearby options. As I think others have mentioned, it’s an older basement apartment and is a little darker and rougher around the edges than comes across in photos. But it was clean, had nice clean linens, plenty of towels, and thoughtful details like extra toothbrushes! Check-in was super easy — just as described in the excellent instructions. Nicole was a great communicator, responded quickly, and was flexible about check-out time, which we really appreciated. We did arrive to find that one of the steps leading down to the front door was severely damaged, making the front entrance pretty dicey, but when we let Nicole know, she responded to us immediately, was grateful that we’d let her know and suggested an alternate entrance. I’m sure she’ll get it fixed ASAP.