We loved our stay so much! The apartment was well-equipped with all kinds of soaps, cotton swabs, pots, knives, a cutting board, laundry detergent, and many other super-useful little things. I only texted with Joy, but I met her mom, who was wonderful. There was an issue with the bed frame when we arrived, and she was able to replace it within, like, two hours and gave us a discount as well as a glass of high-end brandy. It was spotless clean, too. Great residential neighborhood, and an easy walk to the subway at Fort Totten. Hope to stay there again next time!