Check in was great - Freddie was at the apartment to meet us and was a great host. Fridge wasn't working so he brought us a new one quickly. He was very helpful for our whole stay with information and suggestions. Apartment was in a nice, safe neighborhood with easy access to restaurants and grocery. The metro was just 2 blocks away and that was wonderful! The only negatives I would say is the apartment was in rough shape. Freddie said it was due for a remodel and he wasn't wrong. Lights that didn't work, construction in the bathroom, kitchen with too little space, etc. But we got used to it all quickly and the pros really worked for us - two bathrooms was wonderful, air conditioning was crucial with the 100 plus weather we had, plenty of beds for everyone, and the large couches with the TV/DVD was nice for the kids to relax when we were home. We would definitely stay here again.