The location, check-in/out, and communication were all awesome. We paid extra to check-in early which was very easy to do. Within the first hour there, a fuse blew and we had very little electricity which was challenging because we were heading out to a wedding rehearsal. However, they were very prompt in responding and told us where the panel was. The kitchen was well stocked with pots and pans. Unfortunately the bedroom carpet is very stained--it really needs to be cleaned and/or replaced and the bathroom has quite a bit of mold in the tub. Both air mattresses that were in the closet did not stay inflated.