This was my first experience using Airbnb and I really enjoyed it. The house was nice and comfortable and in a great location (I was working at the LOC and found it fast and easy to go back and forth). I never met Heather, but from her email responses (which were quick and friendly) she seems like a great host. I met Vasa only briefly, but could likewise tell he was a generous host. The only downside was that the internet info. I was given did not work. I was able to do without, however, and it didn't take away from the overall experience.