The place is very nice, well-appointed, and in a great location. It is warm, welcoming, and has everything a family would need in a home away from home. Lauren and Chris provided a helpful guide for the house, neighborhood, and attractions. We did not need to interact with them during our stay though after we checked out they very graciously offered to hold our bags for us in their home for a few hours allowing us to enjoy a little more site seeing before heading to the airport for a late flight which we truly appreciated. Overall we had a great experience and definately recommend their place.