Philip was always quick to respond and completely professional in all dealings. It was really easy to access the unit and once in I found all that I needed for a three week stay. I cycled in and out of the city centre each day and the cycle paths were great. Safeway and the Metro are about a 10 minute walk when I needed to use them. Philip and Chris live quietly up stairs and were very accomodating of a number of deliveries that I had to their front door. Internet was plenty fast enough to conduct meetings when I worked from the unit. All in all a great place to stay.