in a and Tim were very responsive when the AC had an issue and gave us a day refund. The porch was very nice but the grounds around the house needed the grass cut and the brush.bushes dealt with. it made it unappealing to use the the yard. Watch out pulling into the driveway as the cement is uneven and scrapped the bottom of our car. In addition, there were no lamps or dressers in the bedrooms. The artwork is eclectic and not for everyone's taste.