This place was great for it being just my husband and I! I am thankful I read the reviews first so I could know what to expect at check in. They make you download the Sonder APP to receive an access code to enter the building, the elevator, and your room. There is NO employees physically there- it’s all self check-in/online! But thankfully it was not too complicated. The APP also lets you message customer service and they were all so nice and helpful! The room was very clean and comfortable. The nearest metro was about 5-10 walk and I would recommend a metro as this rental is about a 35 minute walk from National Mall. The only major downside is that there is no parking included with this reservation so we had to park in a parking garage directly across the street and pay for overnight.