Check in was terrible, we reserved a room early (booked an extra day) so that we could check in at 3am. We ended up arriving a little late because we drove and got stuck in traffic and they gave our room away. Although we called ahead of time, we had to wait about 45 mins to check in. Coming from an 11 hour car ride, this was not ideal.
Upon arriving into the room, it’s about 90 degrees because there’s no central air. Just one window unit tapped to the window that has two settings: off or freezing cold. The only window to the outside is a skylight window with an electronic blind except the remote control doesn’t work so Sun is violently beaming into this hot room. Then our configuration was a loft style bed up top. Unless you are 5’4” or shorter you cannot stand up there. To get to the bed you climb a set of stairs that concludes with a 2 foot tall final step to get to and from the bed (not safe for anyone who needs to get up in the middle of the night). On the lower level we had a bathroom and kitchen. Kitchen sink has no water pressure so water just limply streams out. The washer dryer did not work. There was no couch just an arm chair, so unless you are traveling alone. Nowhere to sit or stretch your legs. Elevator to get up to the room is an old school closet size elevator with the accordion style gate that cannot hood more than 2 people and a small luggage bag. No parking. Not even a convenient drop off zone to unload. I will never come here again.