Overall we had an OK stay.
Tommy was very communicative and responsive. However, we probably will not stay there again due to the lack of natural light (the apartment is in a basement), noise from above (the owners live on the main level and are always home) and all of the extra costs involved with minor requests such as storing two bags before our 4pm check-in time (even though the owners live onsite).
One additional thing to note is that tile floors are uneven and are rough on bare feet. If you have toddlers, I would think this would be a major concern.
To end on a high note, the modern HVAC system was appreciated.