Rose was very accommodating in every way and the room was spacious, clean, and the whole process was streamlined and efficient.
My only problem was another resident who religiously kept turning up the thermostat to 84 degrees and after multiple complaints, Rose didn't seem to tell the other resident to stop messing with it and keep the temp normal. If he/she was cold, they could bundle up, but I could do nothing while I slept sweating even with no covers. It was quite annoying and I started fighting back and setting it back to 75 degrees multiple times a day, even at 2 am sometimes since this other resident was THAT persistent. Besides that, the place was perfect.