We were a group of 5 adults, arrived at Tuesday afternoon to Washington DC and left at Friday in the morning, so it was very short trip. We have planed this trip since several years and spent the whole days visiting Capitol and other visitor attractions. Everything what we expected booking this home, was a comfortable accomodation to rest ourselfs in the evening after the long day.
The arrival was uncomplicated. We find a lock box, opened the door and put the keys directly back into the lock. On the other days we used the keys, which we find in the kitchen.
The photos on the listing were not as advertised. As we booked, we find wonderfull pictures and it was the reason we booked this home. The 8 (eight) photos, which you see on the listing first, show the home as it used to look earlier. The pictures number 1 (one), 2 (two), 3 (three), 4 (four), 5 (five), 7 (seven), 9 (nine), 12 (twelve) are not up to date. We don't understand why threy were not deleted. The following photos show the home as it is. The photos of the bathroom, picture number 6 (six) and 8 (eight) are up to date. Sara put a small note in the selection `'The space`' says that the furniture is different, but changed to the worse. The furniture was worn and old and some pieces were broken.
There are some other problems, which I don't want to describe here because it takes a lot of time. I've written Sara about all problems at the house. We have been in Washington in July 26-29, since than we are writing about all issues.
Today I recieved Sara's response and her comments were, the exact quote of Sara: This is not true... and its a lie, ... I had unappreciative difficult guests. So, WE WERE unappreciative difficult guests. And the following, direct quote from Sara: nothing would have made there people happy.
We rent our vacation homes in Florida and have never talk to our guests in this way.
The accommodations facilities have to be checked and repaied BEFORE guest arrival and not during our short stay.
Remains to mention that we like about Sara's place: it was very clean and the location was great, we were walking to the downtown every day, it took about 25 min to Capitol.