The location and quality of the room were great. Walkable to the Farragut West metro station, so very easy to get around town.
Communication around check-in was confusing, as their app did not save my ID or information (and didn't send me errors that it hadn't). It was frustrating to get into town and not realize we weren't set up to get in. Customer service helped within 30 minutes and resolved the issue.
The room was quiet, and had all the basic amenities we needed. They did provide ear plugs and a white noise machine if needed. The kitchenette was really nice to have, and the room size was large enough to spread out.