Jessica was very helpful, she even dropped off extra linens and towels more than I needed. The place was really well decorated loved it, it was more than enough space for one person. I was initially hesitant about staying in this location but its actually safe and fairly quiet, I didn't hear any noise after 10 pm except for one night when the capitals won a hockey match which is understandable. Jessica was also extremely helpful even after i left and accidentally had packages that shipped to her address.