I booked a room in a 6 bed female room. I messaged the owner the day of check in to see if I could drop my bags off earlier because most hostels and hotels have accommodations for that but I did not receive a response so I was stuck having to carry my bag around since DC does not have baggage storage facilities. I know that it’s recommended to call one of the numbers provided but I do not go off the book and prefer messages since it’s documented in the Airbnb system.
So I finally get to the hostel and check in. I get into my room and want to shower but when I feel my wash cloth, it’s still wet. Not sure if someone in the room wiped their hands on it or if it was wet from being washed but I was not about to use it. Additionally, I inspect my bed and notice there’s hair and stains.
I message the host on Airbnb and receive a response that someone will come in and change the linens. At this point, I just book elsewhere because I’m grossed out by everything.
The woman changing the linens explained that they bleach everything and sometimes stains don’t come out but rest assured that they are clean.
WHY ARE YOU STILL KEEPING STAINED SHEETS. I’m sorry but if it doesn’t come out with bleach, throw them away and get new ones. I know that I can’t be picky when it comes to hostels but I’ve stayed in many and never had stains sheets.
The woman also kept saying “We never had bad experiences with our guests and sorry that you had a bad experience” but in a tone that was not sincere/as if I’m being too dramatic. I don’t care about others experiences when it comes where I lay my head down at night.