This was our first time using Airbnb, and we had a terrible experience. We booked this trip a month in advance and told the host that it’d be a romantic getaway, yet she never noted they were renovating the entire backyard, where the entrance to the studio is. The entrance to the studio was dirty and under renovation, and we heard power tools being used in the mornings. When it rained, the exposed dirt got muddy and super messy. The basement is also roughly 6 feet, so I’m glad my boyfriend was under that height because he was barely comfortable walking around. The description noted a washer and dryer we’d be able to have access to if we asked, yet the host was away for a trip. We didn’t expect that. The last night, we heard heavy walking for multiple hours after 9pm. We messaged the host asking if they were home, and said we can hear them walking very heavily. She responded with “We just got back. Putting some groceries away.” No apology, and then continued walking heavily for our last night. This was a disappointing experience, and probably our last one with Airbnb.