This apartment was beyond filthy when we checked in, and we were so disgusted that we had to leave and report the listing. The host never answered me when I asked him to please immediately call or text me - and never actually answered AirBnb over the course of over a day, either. When we checked in, the bed was not made and sheets were clearly not changed since the prior guest (wrinkled, discolored); the bathroom had brown stains on the floor with an overflowing trash bin (overflowing with used personal products from someone else) and complete with dirty used towels spread out over the bathroom floor; there was a trash bag filled with old food and other trash sitting in the middle of the kitchen when we walked in; a there was a used dirty fork in the sink (think the way a fork looks after eating chocolate cake) along with other disgusting surprises. This also was not just a "bad" clean job - there were lampshades missing over bare bulbs and the whole place smelled like stale cooked food. If all that was not enough to cause me to immediately leave, the stay was additionally, very unsafe. We were told we could check-in our bags only - and the host was not responsible for them (understandable) - at 2 PM before formal check-in at 4 pm. We did this. The only problem with this was that our unit code was used by OTHER PEOPLE to also place their bags - physically within our reserved apartment of the four or so apartments in the building, and the code to enter our specific unit was never changed after the 2 pm bag drop. In other words, random guests who stayed prior to us, cleaners, and whoever else, had the identical code to enter our front door after their previous stay and... well... assuming indefinitely, since if the code was not changed for our guest tenancy, it likely is never changed between groups of guests who reserve the apartment. This is very unsafe in a big city, and uncomfortable in general. Like I said, we left IMMEDIATELY upon realizing how disgusting and unsafe this property was. This AirBnb was so unacceptable that it should not be allowed to list on the website. I cannot believe it has not been pulled based on the host's complete lack of response to any of this, even with AirBnb support involved. I also incurred a FAR greater expensive hotel stay too, when we had no choice but to leave, with no recourse from AirBnB other than refunding the unit stay. Horrendous experience.