The positives: The location couldn't have been better as we used the metro daily and only a 10 min walk. We enjoyed the quiet neighborhood. Our friends loved the their shower to master bedroom. Water pressure and hot water in the hallway shower was great. Michaels thorough instructions around arrival were helpful. He corresponded within a short time.
The negatives: The dishwasher had moldy smell and dishes were in it when we arrived so they smelled moldy. It wasn't until about 1 1/2 days before "his team" came to fix it, yet that evening I saw that the dish tab still didn't dissolve and the moldy screen was still moldy. I communicated this to the host and he said he'd check with "his team"as they said it was resolved. I told him that we would hand wash the dishes at this point as I didn't want to be managing this issue further and interrupt our vacation even more with all these communications back and forth and no resolve. I also communicated that the coffee maker not clean enough to use, the paper towel holder top falls off and in general the functionality (a couple drawers fell off tracks when pulled out, chipped dishes in cabinets and not full sets of anything, broken can opener and damaged pots and pans, moldy gasket in washer, moldy cushions in the outdoor furniture) and cleanliness of the kitchen and kitchen items (inside of cabinets had crumbs) were real issues for us. There was only one dish towel and no general cleaners provided to clean counters or inside of cabinets. When we pulled out the Murphy bed it didn't have a leg to stand on and no instructions so we slept in the middle smaller bedroom. The pocket door to 1/2 bathroom didn't close or open fully so we couldn't use this bathroom privately. This was all unexpected for the price and for a super host. I asked for some compensation for the trouble several times, but the host did not award it and said (jist) thank you for my list of items that needed attention and that he would attend to these and hope I would stay in the future. This was not a Superhost experience and if these things that I list matter to you before you stay in this airbnb ask the host if these things were fixed and cleaned! I would also ask if you have an issue how "speedy" will the property manager be able to come to fix or deal with an issue?