The apartment was only a block or two from a couple bus stops, very quick and easy to get where we wanted to go. We had some issues with some of the amenities working. The washer worked but the dryer didn’t. We only brought 3 changes of clothes because we knew the apartment would have a washer and dryer. Christian offered to give quarters for a laundry mat, but we were not comfortable staying an hour in a public laundromat in a city we’ve never been. Also, we needed those clothes the next day, so we just air dried them. If we had stayed for 2-3 nights I can see why this wouldn’t be a problem, but we stayed for 5. The plug in the living room didn’t work and we couldn’t figure out how to turn the bedroom ceiling fan on. We’re pretty tech-savvy, I figured if we could get through the front door with no problem then we should be able to turn on a ceiling fan. Since we couldn’t figure that out I’m assuming it doesn’t work. I don’t know if the AC is having issues or if Christian turned it off while we were out , but the first two evenings we walked in and it was on 85F. Some of the toiletries provided had been used/opened before we got there. This was not a huge issue for us since we brought our own, but since it was listed on the amenities we figured why not use what we paid for. The toothpaste tube had already been opened and the shampoo and conditioner bottles were half empty. The deodorant had little hairs on it, it had obviously been used by someone else. There were some items left on the living room floor. A paper clip, someone’s earring, a plastic blouse strap. We didn’t hear back from Cristian twice. The first time I messaged him about the dryer not working and I didn’t get a response until I called the next day about it. Apparently, he received my message and decided to take a look at it without communicating that to us. He also cleaned the apartment. I think he vacuumed and made the bed. This is something hotels might do but I have never heard of it on AirBnB. This is definitely something we needed communicated to us! I can’t tell you how scary it is for two women to see that someone had been in the apartment without them knowing, especially when visiting a new place. Before we left I also notified him about the plug not working, I didn’t get a response. I read that he responds quickly, within an hour they said, but that rarely happened. One response took almost a full day. The apartment was very well decorated and we loved the look and feel of it. However, because of all the little issues we had, none of that really mattered. We would rather stay at a place that’s ugly but honest,...