Louise and her family were very nice. It was our first time doing AirBNB for more than couple days so we've made multiple requests during our stay - Louise had always been kind and provided us with anything we needed. Regarding the space, although it is not very big in size, I think it's got everything you'd need. One very small thing was that the bed was right below the stairs or corridor so every time anyone walks, we would hear the sound. We reached out to Louise to let her know - the sound got better.