The house is pretty as you can see in the photos, but I wouldn't suggest this neighbourhood.
The first night my boyfriend and I came home using the subway and the bus and we felt unsafe (it was only around 8pm).
The second night we took Uber from the city and the driver asked us twice if we were sure about the address because we were going to one of the poorest part of the city and she told us to not hang out or walk around too much.
Nothing happened to us but we wouldn't stay again in this area.
We haven't met Shaun, but he's always been very nice and helpful.
The room is very big, but also noisy.
The bed is a bit too short!