It was a good location and great for what we were looking for. We had a great time. However, communication was horrible. I asked if we could check in early 3 times via email. I tried calling the day before and the person didn’t answer but sent a text message for me to text them. No reply but they emailed me that I could check in early. As we were driving to the home I got an email saying we wouldn’t be able to check in until 1:30-2 pm. When I got to the home I checked my email and saw that Capital Vaccinations was requesting $50 for early check in (which I was not told about the fee). Again, I tried calling them and was told to text. I told them that I would wait 2 hrs and check in at 4 and asked them to remove the fee.
When we got into the home it was nice and with a few minor upkeep repairs it would be very nice (ie. running toilet in the master bathroom, blinds broken, drawer handles, caulking around tub) however, it was still very clean.
Finally, the last straw for us was when we saw a mouse in the kitchen that came from the basement our 2nd night in the house. Understanding that a mouse is uncontrollable, I again emailed the company to tell them about the mouse and they never responded. If they would’ve just communicated a little bit, I would not have given such a negative review. This was the 1st time I was in an Airbnb and I’m not sure if I’d do it again