Although the guest was physically unavailable due to being in another country, she was responsive and even helped extend my booking another day due to a flight cancellation. There was a trash chute next door in the hallway (which made throwing the trash out easy). The bed was extremely comfortable! Parking at times was hard to find, but managed. The car rental company definitely helped make printing the car parking pass way easier for me upon checking in at the airport! Loved the couch, but could not stay there for long since I had issues with the television in the living room (ended up lounging in the bedroom where the television did work). Checking out process was also smooth.