A very charming apartment in a pleasant neighborhood. It is just as described and met my expectations. Access is easy and there are clear instructions for the TV, WiFi, etc. I left a voicemail the morning after I arrived, just to let them know I had checked in and everything was fine: Christina called me back immediately, and we had a nice chat. Likewise, when I texted to advise I had checked out, Christina responded immediately. Other than that, I had no reason to contact them. Everything was perfect. I chose them mainly for location, only a three-minute walk from family for the Thanksgiving holiday, and would certainly rebook should the occasion arise.