THE GOOD: room was spacious, spotless, and freshly decorated. Kitchenette was amazing: refrigerator, stovetop, microwave, dishwasher, coffee machine and large sink! Amenities were great, ample shampoo, conditioner, lotion in bathroom (not just a wall-mounted dispenser); three bags of good coffee, enough for 10 cups each.
THE BAD: the day before check-in, I had still received no instructions how to check in! This required multiple emails and a phone call to a representative in the Philippines. Total time was ~30 minutes. Also, important to know that the room is heated for six months of the year and air conditioned for the other half of the year. When we arrived, it was an unseasonably warm November day with room temperature of 76 degrees F, but no cooling available. I was actually glad the temperature dropped the following day, as the heat was turned on.