My experience with Kaida was very frustrating and disappointing. I asked two questions
seven days before my arrival that were very important for her to answer and got no response. Twenty-four hours before check-in I still had not received check-in codes, so, I initiated another e-mail requesting this information. Hours later Kaida finally responded with the information but by that time I had made other accommodations because I had no confidence in AIRBNB.
Unfortunately by then my five days to claim a full refund had come and gone.
At this point I had become very concerned about my stay and knew that I had no choice but to forfeit any chance of a refund. I don’t understand how AIRBNB can rate her as a
“super host” being that she lacks commitment to AIRBNB guests. I have dealt with other “true” AIRBNB super hosts and never have I had this terrible experience before.