I only met Rachel and Graig for a brief momment but they were very nice. They made contact with us before during and after our stay. The apartment was clean and as described. The Roku TV was great! I got a couple of shows in on Netflix. Entry to the apartment was easy and hassle free. We ended up renting a car and were extremely worried about parking. They directions they gave to find a spot a couple of blocks away was on the money. The restaurant suggestions were also solid. You have to check out DCsmokehouse. I recommend the Tommy Gun. Rachel's (because no guy is thst thurough) overall guide was informative, helpful, and accurate. I just hope we were decent guests.