There was good communication before we came. We arrived late and the key lock code didn't work. We called the host and it worked after that. The pictures of the house didn't quite match the inside. It wasn't dirty, but definitely needs some TLC. A new paint job and carpet cleaning would really help. There was hardly any toilet paper so we had to go buy some. We couldn't find the towels. They ended up being in the dryer still a little wet. The neighborhood was quiet. We had a great time in DC and enjoyed our stay.