While Alison was very responsive and very accommodating, there were some red flags before booking the Airbnb that I should have taken more seriously before making my decision and embarking on the trip. For starters, before booking Alison asked me to change my Airbnb profile photo several times to "include more of my face" when all photos listed included my face. I've never had this request when using Airbnb before this experience. The next red flag was when we were asked to bring towels for all of our guests and linens as they did not know if they would have all of their towels and linens cleaned after accommodating a large amount of guests right before us. If they didn't have the proper amenities available, they shouldn't have listed the house as available. They also shared a very detailed email with instructions for our stay prior to arrival. When asked why the email had very strict connotations, we were told it was for "Chinese guests that often get rowdy". That was another red flag, but we had already paid for our booking. The night before our stay, we were informed that the sink in the main floor restroom was broken. Although that is an extreme inconvenience with 16 girls, we didn't complain and made the necessary adjustments. As listed in the description, this is an Airbnb where the hosts normally live in the space. This means that there were a number of personal accents and items built up that may be more clutter than expected. Still a beautiful and spacious home, but not necessarily something we were expecting upon arrival based on the photos and our needs. When we arrived, the refrigerator was full to capacity and didn't have nearly enough space to accommodate our groceries after Alison cleared some space. There were many mosquitoes, ants, and gnats in the house during our stay. I didn't attribute that to their home's overall cleanliness, but it was an annoyance. After getting over those issues and deciding to make the best of our stay, we thoroughly enjoyed ourselves. The accommodations were comfortable. The house was large enough for us. It was a great time! We accidentally spilled on a seat cover and a piece of the already tattered banister on the stairs came off during our stay. We informed Alison immediately upon check out, were very apologetic, and agreed to pay for the damages. The banister piece was haphazardly nailed on to begin with, but because it fell off during our stay, we were willing to take responsibility. Alison quoted us at $270 for the damages which was unreasonable as the chair cover was $19, nails and a hammer are no more than $20, and a number of small stains she noted could be removed with washing or a magic eraser. We paid her $150, more than double the cost for damages. Unsatisfied with that result, she wanted over $500 for damages which was absolutely ridiculous. Overall, this was my worst Airbnb...