I asked for a refund because the room did not appear to be cleaned before my arrival, the trash in the bedroom was full, there were dirty dishes on the counter, and all surfaces were covered in dust/dirt. Additionally, the “lock” on the bedroom door was accessible by ANY key, which is unsafe when sharing the Airbnb with someone else. When these concerns were respectfully brought to Margarita’s attention, she responded in an unprofessional manner (stating that it hurt her feelings, rather then resolving the issue).
The location is great and the Airbnb has a lot of potential, but my experience was not good.