The cozy cabin was our first AirBNB experience, and it was absolutely perfect! Nicole and Ken were very accommodating and allowed us to check in early on the day we arrived. Their email responses were always prompt and thorough. They do a great job of keeping the lines of communication open. On checking in, they also had a great welcome book with some more information about the local area, restaurant recommendations, etc. I'll write a few more details-- because I was really impressed!
1. The space-- perfect for a couple, small but all the space you need for an on the go vacation. Beautifully decorated. Comfortable bed. Heat/AC unit was efficient and got to the desired temperature within a matter of minutes. Bathroom was impeccably clean. Kitchen area was actually more than I expected, we used the hot plate and cast iron pan to scramble eggs to serve with toast (toaster worked well), and fruit (kept in the small mini fridge).
2. The location-- very convenient to everything DC has to offer. We arrived by train and it was an easy 1/2 mile walk from union station. They are also close to several major bus routes and so we were able to take the bus to Georgetown/National Mall/Zoo, etc. Capitol hill was a vibrant area, and we found wonderful coffee shops, restaurants, bakeries, and night life within walking distance. Area also felt like one of the safest areas of DC, lots of families/parks/etc.
3. The hosts-- friendly, outgoing, emailed back and forth with us several times before the trip. Never got the opportunity to meet them, but they always emailed back promptly within the day (and usually within the hour). They even emailed halfway through our stay to ensure everything was comfortable, which I thought was a nice gesture.
Highly Recommend!