Wow! Where to begin. First, Jay was an excellent host from start to finish. His attentiveness and responsiveness really made our stay a pleasure. The building itself is right in the middle of a thriving area with great restaurants right downstairs and a beautiful neighborhoods rich with black history surrounding the property. The property itself was perfect for our stay - clean, bright and cheery, and easily accessible. The street scene was great for people watching. The concierge, Nikki, always had a smile and was very helpful in telling us about the building and what was nearby. We loved the penthouse deck and lounge too. We will definitely stay again and skip the downtown hotels. All around a great experience. Thanks Jay.