The host was unresponsive after I told them their lock got stuck and locked me out.. with my dog inside without water. how horrible and shameful. I'm in contact with Airbnb about this terrible experience. besides that everything was correct, but the host is the unresponsive type of person who will refuse responsibility if something goes wrong. We demanded they come test the lock and they shamefully ignored us. At least have the decency to take responsibility or test the lock? no just ghosting from this nightmare if a host. I've never had such a terrible experience on Airbnb, and they know I use it basically constantly, so I hope these terrible people get punished for treating us so poorly