The location of the hotel and the room are great. The room has a lot of space and is clean. It is exactly as it looks on the photos. The crew of the hotel is great. Especially, a man that help me check in and contacted the Sonder's remote help to help us adjust the settings on my phone to perform the 3d face scan, which wasn't working, and wasn' t allowing me checkin. I think it will help to have someone on site that can help when the online help is not enough. I think the lobby could be a bit cleaner it was a bit smelly and there were mosquitos.