Expectations were met, really liked the building and amenities. The complimentary luggage storage was very helpful.
My only complaint is that I was promised a pack and play for the baby before booking the room and the night before checkin in, when was confirming everything was in order, I learned that getting the pack and play was not a sure thing rather based on availability. This upset me because I would not have booked the room if I had that correct information before hand. After lots of back and forth and a chargeback threat on my part, they finally committed to having one to me upon check in, which was the case. Besides that issue the customer service team was very responsive and friendly.
Other than that, the location is great, lobby area is cool, fairly secure building and location, room met expectations, was disappointed that there was no tv in the bedroom, and parking was challenging because there is no designated parking or lot.