We stayed at the apartment for five days in March and were made to feel very comfortable. We didn't see our hosts, but they left us welcome cookies and goodbye notes and made us feel like they were totally on top of things. The whole apartment was clean and tidy, the appliances all worked perfectly, there was tea and coffee and candy, which we greatly appreciated! The only downside was that the beds were a bit lumpy. However everything else was perfect, tip-top, really excellent for a very decent price. The way these guys run things is pretty much the ideal AirBnB experience.