There is easy access to the apartment key in the lock-box just outside the door. Remember, this is a below grade apartment so there's not much natural light but plenty of ceiling lighting. The heating system is in a closet, and you can hear water drainage from the units above. We drove into DC for the weekend and had no problem parking within 1-2 blocks. They do supply a parking pass but it's not needed on Saturdays or Sundays on the nearby streets where we parked. We didn't cook or do any laundry (there is a washer/dryer). Communication was good though we did not meet or need any assistance. All the appliances and facilities worked just fine. The kitchen looked well equipped, but we didn't cook anything, not even coffee. All in all a fine place to stay, and we would visit again when in the area.