The check in process in super cumbersome. So many hoops to jump through. Once I finally received everything for check in and got inside, the place is clean and minimally decorated. Which is fine, didn’t need much for our visit. Went to use the INCLUDED 24/7 gym and code wouldn’t work. I had read this in other reviews and obviously it’s a continuous issue. I got texts from no less than 7 people who I had to restate my issue each time to catch them up. Very unhelpful in all c communication. Although the location is great, would not recommend this place and wish I had listened to previous reviews. Will not stay with another Sonder property.