Let me start out saying that everything except for one thing was above average. Everything was clean, great location, good price. The hit the mark on so many things that's why it's so disappointing to see that they royalty missed the mark on something so basic.
We did not have not one day or night with consistent hot water. At first we thought it was that one of us was taking to long of a shower but we found out the next morning that was not the case. Sometimes it came out hot and then all of sudden cold if you were lucky. Other times it was just completely cold. I texted them and they did send a handyman and he told us that this is ongoing issue which I'm surprised that they would go to such lengths to have a nice place but not have a super basic neseccity. Then he told us he couldn't do anything and would let them know. The next day I communicated with them again and they just sent me a polite email that basically there wasn't anything wrong. I don't know how they could be so non-shalont about it. It was pretty messed up. We only had one more night and I couldn't afford to go somewhere else. Soooo disappointed. :(