The apartment was left uncleaned when we arrived. We messaged Nicole and she responded quickly and said she was going to send someone to clean. We were going out for dinner so it was an inconvenience but it was taken care of by the time we got back. It was unfortunate because we were at the end of a road trip and really hoping for a space to rest and relax. After everything it was hard to feel comfortable. Additionally, the area was right by a bus depot and seemed a bit dodgy.