Laura is super friendly and generous! The place is clean and as described. The comforter and pillows are fluffy like at a hotel (except you can be sure they're clean). We also loved the skylight in the bathroom! Saves electricity, and you don't get blinded in the middle of the night or first thing in the morning from having to turn a light on. She provides lots of helpful info in the room about the area too. Only downside was the neighborhood is a bit sketchy. However, it's within walking distance of lots of stuff, including a metro station that can be used to get to any tourist spot - we didn't drive at all the whole trip.