There was no communication with the host, right from the moment I booked the listing. The checkin was at 3 pm. I live 4 hours from DC and was waiting until 2 pm to hear from the host. I did not hear anything from them when asked about checkin details. I ended up cancelling the booking and that is when the host started messaging. WOW ! I could not risk driving to DC with my family and not have a place to stay for sure. Moreover the host did not return the money, as this booking was non-refundable.