Stephanie was always helpful and answering our requests. If you are gonna need the sofa bed I will warn you, it is very uncomfortable I do not think that sofa bed is good enough for a night sleep, the bed was good. Steffanie offered an air mattress but honestly after being hours walking you need a comfortable place to sleep....we forgot our check out time and she warned us to let our stuff simply outside which I do not find nice at all... For the rest the house was very clean with everything you need and close to a metro station. There is no proper supermarket close, the closest is 15 min walking.