We felt welcome on arrival. Cecilia was away but arranged for someone else to meet us who was proactive and flexible in organising a time to show us the apartment. It's a really handy location with easy access to key attractions either by walking or using the metro. Georgetown with its great shopping strip and eateries is also an easy walk. The appartment has everything you need to be comfortable and I would happily stay there again and recommend it to others. My friend slept on the sofa bed and found it sagged a bit in the middle (I don't think a perfect sofa bed exists) but she still slept well.