Kelly was wonderful regarding communication, even ran into him and the kids when we first arrived. Unit was clean and the bed was comfortable, furnishings are what we refer to IKEA if that helps. Very close to Metra and health food store which was awesome. Used the fireplace nightly after a long day of touring. The only issue we had with the unit was the living room furniture was very uncomfortable and hard to take after being on our feet all day. We did not appreciate the "airbnb" charge or the fact of airbnb charging our entire stay upon booking and holding the funds until our stay which they then release the funds to the unit owner. I would not book any unit that uses airbnb at anytime. If that does not bother you I would not hesitate to recommend this unit.