From the initial contact throughout our stay and afterward, Teresa and her family were extremely cordial, responsive and supportive to our stay. We arrived when Teresa and Reid were out, and her son was able to provide the key and walk my husband through the apartment. The TLC customer service approach made our arrival effortless. We had all the amenities at our fingertips in the kitchen, including an "Irish Water Kettle" which my 85 year old mother appreciated for her morning "tea". An additional feature that was great was the ability to use the washer and dryer. It felt like home on many levels with the appointments around the apartment well situated and anticipatory. Parking could be found within a block from the house, and it was only minutes to the cathedral. We will make this a Go-To location for every visit made to DC from now on. Thank you Teresa and family for making our stay great!