Sara was a friendly and enthusiastic host. We met her upon arrival and she chatted with us for a bit and made some food recommendations initially since we were approaching dinner time. It is a nice place and located fairly close to the mall and downtown (we just rode scooters everywhere because it was easier than driving to get around). I think the biggest issue we had was with checking in (there was not a lot of communication within 2 hrs of check in) but this was an unfortunate circumstance that led to a delay in check-in.