Frank was excellent with communication! Very quick to reply and willing to help! We did run into a few issues: 1. Upon arrival, it was unclear which building we were staying in (the downstairs unit) and the code to get in were not communicated ahead of time. 2. Parking was free, but it had to be approved by Frank and printed to be displayed in our windshield. There is no printer in the AirBnB so this needed to be done ahead of time. (I wrote the code on a piece of paper to put in my window which a meter maid confirmed was OK). 3. Loose garbage was left outside our walkway, which Frank was helpful in cleaning up for us! 4. The garden was VERY overgrown to the point we could not sit out in it. (Even if it wasn't, I'm not sure that we would have sat in it as it was not very private and had full view of the upstairs unit.) As we were one of his first guests, I believe these are all things he can fix for his future ones! The inside was as pictured and very cute, though it is very small! The bathroom particularly is a tight squeeze. The National Mall was a 30 minute walk, and we enjoyed Dacha Beer Garden (1 block away) and Compass Coffee (2 blocks away).