The most horrible experience of my life. 1. The hotel wasn’t ready for over an hour past check in 2. The system for access hotel/room didn’t work so they provided fobs 3. Fobs did not work and we got stuck outside in the night the couldn’t use elevator and our room wouldn’t lock 4. No one responded when we desperately needed help and we were stranded. 5. Fobs had to be reassigned again because new ones didn’t work. 6. This issue wasn’t just us - multiple guests all had these issues. There really should be some kind of refund. It was miserable.