The room was clean and stylish/cool, and the bed was comfortable. The lobby was also pretty cool, especially the little "nooks" for tele-working.
Checking in was hugely problematic for us:
- Both Airbnb and the hotel's website state you must contact Generator directly for check-in instructions. We did contact them, via both the airbnb app and the website, and never received a response.
- Apparently though we have a shared airbnb account, my husband was given a lot of trouble trying to check in. Even though his email address was "invited," reception would not allow him to check in. He said needed me to call them to approve his check-in (while at work in the middle of a surgery procedure); but no one answered when I called, and there was no voicemail. Eventually providing them a copy of my ID was enough "evidence" to allow my husband to check in.

Parking was also problematic. We parked for 1 night of our stay, and we were given conflicting information by at least 3 different staff members on how to get in. -Then, when trying to leave the garage, there were no signs directing which way to go or how to open the door.
We eventually found the intercom and called twice.
-The first time, a woman rudely answered and said we had "to pay again" (though we confirmed the night before that our room/card was charged when we pulled into the garage). When my husband clarified this, she hung up on him.
-When we called back, a man answered; and we stated we needed to be let out of the garage. He also hung up on us.
-My husband walked up 2 flights of stairs to the front desk to speak with a manager, who had to escort my husband to the garage. The manager had to be physically present in the garage to tell the receptionist who answered the intercom that it was ok to let us out. That can't be a good use of his time, if he has to do that for every single person staying at the hotel who has a car!
To end on a positive note, the coffee shop was cute and the food was tasty. The gentleman who worked each morning we stayed was super friendly and did a great job.