When I arrived the house was very clean but it was very hot the thermostat was not working properly it took almost 24 hours for the house to cool down it said extra linen there was no extra linen i asked where the air mattress I was told there was not one but it definitely was on the listings less than 48 hours we have plumbing problems in both bathroom I waited almost 2 hours for some one to come past to fix it just for the toilet to be not working properly the day of checkout not a very satisfying experience of first Air bnb