The listing for this home seemed promising but in the end, my family and I were quite disappointed with our stay. I’ll start with a positive. The home is in a good location and is walking distance to some restaurants. If you have a car, you might struggle to find parking right outside the house but we were able to find a spot within a couple blocks.
When staying at an Airbnb in general and especially during a pandemic, one of the most important things to me is cleanliness. Given that this listing had a high cleanliness score (currently 4.9) and also indicated that they’re following Airbnb’s Enhanced Clean standards, I figured cleanliness wouldn’t be an issue. I was very wrong. In short, the home had a dirty and moldy shower curtain liner. Dried and caked up toothpaste on the sink indicating it hadn’t been thoroughly cleaned after the previous guests left. The towels and washcloths were generally dingy and some visibly stained. We went out and bought bleach to wash them before we used them as there was no bleach in the home. The most egregious instance of uncleanliness was the sofa bed. Based on the number of guests we had, we intended to use the sofa bed. Unfortunately, upon unfolding the sofa bed it became clear that it hadn’t been cleaned in months. The sofa bed was full of hair, crumbs, bits of old food and even shards of glass. This is not only unclean, it’s unsafe. We took photos and videos to document all of this.
At the very least, a property should be safe and clean. While this property seemed safe for the most part (apart from the glass in the sofa bed), it was absolutely not clean. I expect better from a Superhost. A guest should never have to ask the host to clean the property after they’ve already checked in. I would not stay here again and would not recommend it to anyone I know or care about.