We communicated with Audrey many times before and during our stay via Airbnb. She was very friendly and helpful and available. I let her know we were arriving later than expected and she provided arrival instructions. On arrival we were met by her niece who was ever so friendly and helpful. It was a very warm welcome. I liked knowing that the owner was just upstairs in case we needed anything. The unit was exactly as represented and is very new, very clean and very comfortable. We did not cook but the kitchen looked well stocked with utensils. We ate breakfast and prepared food at "home" and loved the facilities and space. It is a 5 min walk to the Metro at Columbia Heights. the unit is in a pretty and older residential street and you can see that people are starting to do up houses in this area. The shops and restaurants at the end of the street cater to the local residents and there are more upmarket /broader range of food and shopping choices within 2 blocks walk. We stayed with our two kids aged 9 and 10 and found this unit very convenient and super comfortable.