We had a last-minute trip for an urgent medical appointment, which then got rescheduled because of a covid outbreak at the doctor's office, and Lena was so kind and understanding about all of our chaos. Communication was superb.
The house and neighborhood are lovely. Given the circumstances of our trip, we loved how peaceful it was, yet still close to my doctor.
Do know that if your body is made of cracked porcelain like mine, the furniture is not ideal, although my boyfriend was perfectly happy with the hard beds.