My wife and I stayed in the master bedroom and the bed was huge, which is good. Overall, the room and shared space was clean and tidy. The home could use some renovations, but it works for its purpose which is a place to sleep. The only shower is shared with the other rooms. We didn't see Alex, but he was quick to respond any questions we had. Towels were provided along with toiletries. The location was great in that everything was within a 10 minute drive and the free parking in the back was a plus!