Overall, I was happy that I stayed at Duo Housing. I will stay here again. I want to leave a complaint that I hope is used to help one of their employees.
There is an employee, who would not give me or any other paying guest his name, that is incredibly awkward and exhibits the worst hospitality I’ve ever encountered. I walked into my room one day to find another guest almost steaming from frustration because of his lack of professionalism & help. When I asked for help, he would counter with irrelevant questions and got side tracked very easily. Ultimately, I was forced to ask a question and not entertain any more conversation until he did what I had asked for. I recognize that this comes with the territory of paying cheaper hostel/hotel rates but this gentleman makes this establishment & business go from an above average facility to just a slightly below average facility.
The first woman who checked me in (Maria, I believe) was very professional and helpful.
Charlie Forsythe, MD