Gloria was very welcoming, even though we did not meet her. She was excellent at communicating via email/text. I appreciated that. The home is an old, beautiful place. The location is fabulous. There were 7 of us (family), and we had everything we needed. I would add only that more towels would have been appreciated -- as it was we were washing towels a lot. I felt the price was a little high, even for priority season (June). We all (4 adults, 3 kids) had such a good experience there, however, that I'd probably want to return--cost notwithstanding! Thank you, Gloria!