The code for the lockbox was not working. We tried the code for over 30 minutes and couldn’t get inside. I messaged him for assistance and he took awhile to respond. Thankfully, someone was able to let us into the building. There weren’t enough towels for the guests for the duration of our stay and we had to reuse the towels. There also wasn’t another comforter for the futon so we had to take the top sheets off the beds to use as a blanket. The home is nice but the walls are very thin so you can hear every single thing from the other units, music, foot steps, water running, conversations, people having sex. The other residents in the other units were extremely loud during all hours of the night, so be aware. The home is in a great location.