Carlton was very responsive throughout the entire process, from booking, to email reminders as the date of our stay approached and even the day we arrived. He went above and beyond to make our stay comfortable. I had been checking the weather prior to our visit and after asking if there were umbrellas in the apt. he stocked a few in the apt. The timing of our travel brought us to the apt. 30 minutes early for check in and we weren't sure about street parking and he answered his phone and we were able to unload our luggage and park in front of the apt. The location was fantastic. Close to the metro, within walking distance of anything you might need - food, groceries, drugstore and it's a simple a straight shot to Reagan Int'l airport on the yellow metro line. The apt. was clean, spacious and well appointed. the first night I could hear a lot of loud talking and activity out back and loud music, but it all quieted down by 9pm for a peaceful night. I would definitely book this location again for another trip to DC.