Jodi and Abraham are very quick to respond to any questions you may have. They have wonderful suggestions if you need help finding food, sights, groceries etc. They had lots of brochures available as well. It was hot and humid while we were there and found the air conditioning was not able to keep up. The neighborhood looks a little rough but it was quiet, people were friendly when we were walking to the metro, we did not have any problems. The location is walking distance to the metro and the DC street car which was very helpful. It was a no frills place to stay which was perfect for our needs while we were there.