Our stay at Heather's was a lovely experience from beginning to end. Heather was responsive, helpful, and flexible, allowing us to drop off our bags before the check-in time, so we didn't have to haul them around for the day. Her house is delightful and interesting, with remarkable art work and lots of space in the bedroom and the kitchen. Everything you need to know is well explained, with written instructions in the kitchen and a notebook in the bedroom. Heather is a very gracious hostess, and we had a comfortable and restful 'home away from home' experience.