Had some issues when I first arrived using the app to get in. Something was set up incorrectly for us, but the office was helpful and fixed the issue. Definitely a little confusing to get up to the room if you have access issues. The office is on the 7th floor and you need the access to use the elevators. Otherwise the apartment itself was really nice. The living room was large and the two bedrooms were a decent size as well. Having all the necessary pots, pans, plates, utensils, etc. was very useful for the space.
Definitely would recommend, was a very smooth experience after that initial hiccup with the app.