Thank you for hosting us. We loved the new apartment and it’s beautiful interior. However, there were a few issues. First of all, we paid for a 2 bedroom 2 bath and got a 2 bedroom 1 bath apartment. Because my group and I were very busy there was not a time for us to complain about this and deal with the hassle of switching rooms. Secondly, check in was awful as we could not get into the garage, the elevator, or our room when we arrived. We were stuck inside the garage until someone who had lived at the establishment was able to get us in. Once in the elevator, we could not use it. This was all due to the Kastle Resident app and there not being any service within the garage or elevators. I do appreciate the help from the staff later on in the night, but it was an extreme hassle and waste of energy.
We loved the building and everything it came with. It’s clear that this guy a brand new hotel and they are still working out the flaws.