There was virtually no soundproofing (and my neighbors were partying until 230am). When I came in, there was no soap in shower (just shampoo and conditioner). The bed was too hard, and pillows did not have enough volume, so sleeping was uncomfortable. When I checked in, the first room I was given hadn't been cleaned, so I had to come back down to the front desk to get a different room. On the day of checkout, they deactivated the key card to my room before checkout, so I had to go down twice to the counter to get it fixed. Someone was smoking during the night and the smoke went straight through the vents into my room.
Also, they tested their fire alarms without telling guests at 10am (while I was on a call for work). The fire alarm was VERY loud and kept on going off randomly over the course of an hour.
Most of these items individually wouldn't be a big deal, but because there were so many they really started to add up.
On the plus side, the building and its interior design is beautiful and it's in a cool part of town.
Overall, staying here was unpleasant and it felt poorly run.
However, if you're OK with everything I listed, it is in a great part of town and has a neat vibe. There's a bar on the roof with an event space that hosts DJs at night and yoga during the day.
I really wanted to like it, but at the end of day it felt like it was created by a hip coworking company that knows how to make cool spaces but still hasn't figured out how to properly run a hotel. And I just wanted a comfortable, quiet place to sleep.