No heat. Host impossible to reach. Stained linens with disgusting brown splotches. Dirty bathroom, multiple hairs and smells. Water heater closet emits a terrible sewer gas. As a Superhost myself, I treat my guests with respect and address all issues in a timely manner. Paul is unresponsive and takes zero responsibility for any issues. During freezing temperatures in DC, the heating system was broken. Despite notifying Paul through his management company and through the Airbnb app, neither he nor his assistants returned calls or messages. It has been a week and we still have yet to hear from him. No refund for the nights we stayed without heat. Stay far away.