The check-in process was tricky, but the on-site staff was very helpful when the app wasn’t acting as expected (however, it was crowded because we all had the same issue). Having to use your phone everywhere (including the elevator) was a little cumbersome, but not terrible. The room was BEYOND clean, and the toiletries provided are amazing. The location is great! At least 2 food halls are within easy walking distance, and a Trader Joe’s right across the street. This was a great stay for the price.