Katie and Shelby were very helpful, responsive, and friendly throughout our stay. They also accommodated our request to do laundry even though the washing machine was located on their floor. This was very much appreciated as we had been on the road for a while! The location was easy to find and check-in instructions were clear and easy. We usually took an Uber/Lyft to the main attractions in DC and it ranged from $6-9 so that was affordable for a family of 4.