Our trip was unfortunately cancelled due to winter weather but Jane’s immediate communication throughout the time of booking, leading up to our trip and then the two days when we tried to fly out and flights kept getting canceled, they tried to help us figure out how we could make our trip still happen. They offered to extend our stay but we were not able to accommodate that. They refunded 2 nights which was very gracious of them. I know our stay would have been amazing. We will definitely keep Jane’s place in mind when trying to rebook our trip to DC!