Due to multiple issues, it is not possible to leave a positive review. I booked this home for 19 nights with expectations of a clean, quite, private stay, none of which held true.
With respect to cleanliness, here are a few of the many issues I encountered: the main sauté pan had food crusted all over it, coffee mugs had residue within them, the microwave had food splattered around it, there was dried food within the silverware drawer, the fridge had food scattered throughout the inside and grim built up around the water/ice dispensers on the outside, and the rugs were filthy (especially the bathroom rugs that I had to shake out and wash). Staying at a standard hotel would have been much cleaner.
As for a quiet and private environment, these were not possible either. The host stayed in the basement apartment, which he usually rents out. It was remarkable how much I could hear from the basement, forcing me to drown it out with the TV or go upstairs. At times when my kids were taking a nap, there was banging going on in the basement that could be heard on the second floor. One night the host played music so loud that I could hear it on the second floor; if this wasn’t bad enough, I could hear details of an argument between the host and his significant other over the music. If I could hear everything going on in the basement, I can only imagine what people in the basement are able to hear from upstairs. If you are considering booking the host’s downstairs apartment, you should be aware of the fact that people upstairs will be able to easily hear what you are doing/saying.
Because of these issues, I asked if I could check out 7 nights early. The host said he wouldn’t provide a refund if I checked out early. I explained the issues I had and offered a compromise of checking out 4 nights early and listed a suggested refund amount; the host then agreed to a refund. I submitted the change of date and he accepted, which triggered a refund for the 4 nights. However, the host had changed the amount he charges per night after I booked and because of this change, Airbnb recalculated my entire stay (now 15 nights instead of 19) based off the new price instead of the original. The recalculated amount was subtracted from my original payment and resulted in a refund of approximately half of what I paid for the 4 nights. I then sent a request to the host for the remainder, which I thought we agreed upon, but he declined the request. I then sent a follow up message to the host and he refused to respond.
The only good thing about this stay was the location; the neighborhood was family friendly, but this is not enough to recommend this place to anyone.