We were warmly welcomed in person by Freddie and with a wealth of useful information.He took sufficient time to explain about the house, neighborhood, and DC and with tips tailored to our wishes. Freddie not only responded promptly when we sent him a text but with helpful and precise information. He went out of his way in the nicest way. The house was clean, had everything we needed and the roses were a great finishing touch. Freddie, you made ours a great stay in DC. Thank you much!