Hey Gary / Airbnb:
Requesting refund for our stay at your place in Washington, DC. The stay was extremely below our expectation. I understand that Airbnbs are not a hotel but there has to be some minimum standards. Here is what we felt was concerning:
1. The only closet in the room was locked. We understand that some people may take things from the closet but why to keep personal stuff in the only closet in the room that you are renting out through Airbnb. As a result, we have to keep our fresh laundered clothes on the ground which is not only unhygienic but we had to squat which aggravated our back pain.
2. There were two light sources in the room - one ceiling light and the other table lamp. The table lamp was non-functioning as a result there wasn't ample light in the room.
3. We couldn't attach our hair dryer in the bathroom because of the notice you posted.
In totality, for the amount we paid - the stay was not even worthy of a single star. Leave alone enjoying our stay, we couldn't even properly rest.