Having previous experience with Airbnb in Washington I have expected similar service during my next stay. This time the studio apartment did not fully meet my expectations. There was practically no place to unpack my luggage. A walk-into closet with no light and no shelves was all. The light was not repaired but a huge standing lamp was provided. The lamp took a lot of space and the socket was only outside and when used constituted a tripping safety hazard. No storage for belongings was available and this is not what you expect when you spend a business week in DC. The apartment's air conditioning was extremely noisy and even ear plugs did not help, hence I was waking up every time it switched on during the night. The bathroom did not have an anti-slippery mat in the bath tub and as a result my wife had an accident, fortunately not resulting in serious injury. In the laundry, the card readers did not work and kept rejecting the cards. As a result I spent a lot of time trying to find one which was not faulty. Nobody from Sonder was available to help. Location is great but that's all which is positive. I gave three stars because of this and the easiness of checking in and out but at this stage I am not planning to use Sonder operated apartments in the future.