We are all novices at something. None of us is born knowing everything.
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For instance, when I booked this room, I did not understand the procedure for how to use parking passes for street parking. In my municipality, when one enters their car information it goes into a database and no further action is required. Unfortunately, the host did not provide clear instructions for how to use the parking passes--a process that was further made confusing by the presence of a QR codes on the pass that required an app.
Long story short. Despite following the proper procedures, as I understood them, I got a parking ticket.
Sadly, that was not the worst part.
I began by saying that we are not all born know how to do everything. My host apparently does not know how to send an email in which her refers to his guest as an idiot, without them seeing it.
Despite me being a polite and a considerate guest, Hudson, sent an email to a neighbor referring to me as an idiot. The neighbor passed the email onto me--as the insult was plastered onto the parking pass.
As you might imagine, having a host that felt comfortable referring to a guest so derisively so freely made me feel very unsafe. A person does that when they are confident that their will be no consequences for their actions, and that they have the power to throw you out. Saying nothing of how it made my child feel, who had the misfortune of finding the missive outside of our door.
What is really sad is that AirBNB has essentially agreed with them. To date, AirBnb has done nothing to address something that would not have been tolerated by a hotel.
There are so many reasons why verbal abuse should not be tolerated. The racial dynamic only exacerbates the feeling of unsafely. I was visiting from a city that was attacked by a White supremacist. I did not know why this person felt comfortable referring to me derisively, especially considering how politely I had been.
This experience has shaken me. I was too afraid to even reach out to AirBNB until we cleared the home.