Pauline was very flexible when it came to check in time (we were several hours late due to heavy traffic). Sadly at the time we arrived we could not meet her anymore and had to find our room by ourselves with the key she provided for us. The room is as described, has a comfortable bed but as you see in the pictures is pretty dark so it is not fit to stay there for a longer time when awake. As we did not meet Pauline we could not ask for towels which was fine for one night but would need to be talked about when staying longer. The subway is a 10 minute walk away and Union Station is the 3 stop so the peaceful area next to a school perfectly fit our needs for our short stay.