When I arrived I wasn’t able to get into the AirBNB. The host had said they would send the access code following the initial welcome message but hadn’t done so. I messaged through the app, called three times, and texted. After waiting thirty minutes without any reply I left to a friends to try and get ready for the event that had brought me to DC. On the drive over, the host reached out and finally provided the code and apologized as well. After my night ended I came back to the AirBNB and the code worked fine. The place was clean and matched the photos in the listing.
The following morning the cleaning person walked right into the place around 10:20 to our surprise. The listing said check out was at noon so I reached out to the host about this and was informed check out was actually 11 and the listing needs to be corrected. At that point I just wanted to leave so I packed up quickly and was out before 11.
The place was okay outside of the poor communication however check in and check out are the main things I’d like to have communicated clearly.