Greg is very responsive in his communication. Check in and out is easy with Greg's locking system. The apartment was extremely comfortable, spacious and had everything that we needed plus more (e.g. washer/dryer). The location is wonderful but yet on a quieter street. If you need parking, parking is available for a reasonable fee. I would definitely stay here again and would recommend it to anyone needing a nice roomy place in Washington DC. We loved being able to make breakfast in our place. THere is even a roof top sitting/dining area that is available to use.