I was in DC for a conference with my husband , and we arrived at Byron’s place, who was out of the city. I mistakenly open the door of the wrong room. The room was in such state of messiness and so dirty, with the windows open, that made me think that someone broke in. I immediately communicated this to Byron. The communication of this incident took a different turn, he became aggressive and inflexible in his communications and asks us to leave before the check-out date. I felt unsafe sleeping with the windows open and uncomfortable with Byron’s communication . So we decided to leave immediately. We contacted Airbnb Customer service to tell them that we were leaving and ask what we could do about it. They communicated with Byron to give us a refund but they said he was super inflexible and didn’t want to give us any refund. Two days later he texted me asking to leave his place earlier and he’ll refund me one day. I told him I had already left. He then said he was not going to refund anything. This person is dishonest, and everything was totally weird. After so many years using Airbnb, this was my first bad experience.