Awful… the pictures are as is, but there was problems upon arriving:
- both key fobs weren’t working so we had to wait more for these;
- we were supposed to have a parking space, and upon arrival at the garage, someone was in our spot, and we didn’t get assigned a spot until the day we left (we cut short our stay. We were supposed to stay two months, but we stayed 4 days because of more problems);
- the bathroom hanger was half fallen, but they did Andrés’s this quickly…
- when we got into the apartment, I was shocked of how cold it was… the place was obviously left unattended for a while, but I thought I’d put the heat on a little and it would resolve the issue… but there is an actual hole in the balcony door that made all this cold air through! Now imagine February in DC… I got sick the first night and of course called Zeus to address this… they sent 2 différent people at two different times, and they tried to patch it with caulking and tape… but this was obviously a build defect… and then… silence. We send messages through texts and Airbnb… and nothing! We got colder and colder as the days went by and I just decided I couldn’t stay there so I had to cancel this reservation. I will never use Zeus again because even tho the unit is modern and well equipped, it is not worth over 10K for a company that doesn’t answer when you have problems. I would definitely not recommend.