Pia went out of her way to greet me and get me situated, and was especially accommodating for my early arrival to town. The place was spotless and so cozy...wish I had not had to run around so much so I could have enjoyed just being there. It's not as close to the mall as I have stayed before, but Uber took care of that as well as Pia pointing out the free cable car that goes to Union station just a stone's throw from the front door. I would stay here again in a heartbeat. Thanks Pia and Ben!!