Communication with Michael was easy upon booking, and getting and being there were hassle-free. I wished I didn't have a demanding work schedule as it would have been nice to actually hang out at the apartment. The hosts have thought of everything, and made really clear the space they're making available to guests with everything labeled and a helpful and informative "house rules" book for being in the area. I appreciated the quiet, and the room was comfortable - a great value I think!