My room was extremely dirty. The front desk was very responsive and would attempt to address particular concerns. For example, I noticed ketchup on the walls. So, when I told the receptionist that the room was dirty and there was ketchup on the walls, they sent someone to get the ketchup off of the walls. That was all. The room needed a thorough cleaning but they continue to only clean the items I reported. If I had took a list of everything that needed to be cleaned to them perhaps that would have remedied the problem. Such as, the refrigerator was filthy, the shower curtain had some sort of dried yellow substance on it. It was also dingy with other stains.
Overall, my stay was very uncomfortable. The room could use some updating as well. The wallpaper should be replaced, not only in the rooms, but also in the hallways. The carpet is worn. This place has multiple issues.
On a good note, the front desk staff is extremely friendly. That is the only good thing I can say. I will never stay here again and wouldn’t advise anyone else to.