I was unable to stay at this location due to personal circumstances. However, John was most accommodating, offering a full refund. He maintained consistent communication with me throughout (during the Corona Virus crises) and worked to ensure that I was refunded. While Air BnB holds some of the funds, John released whatever funds he could in his effort to take care of my situation. I am grateful for his willingness during such a time of worldly and personal crises.