Sam was great at getting back to you and responding when needed. Location was safe with lots of things nearby in terms of food/groceries. A few things that kept me from giving this place a 5 star was the fact that it smelled like old cigarettes when I arrived, this was definitely NOT a penthouse (not even close) and the pictures were not an accurate description of the actual place (the whole desk with computer isn't even there, along with other things). Harsh to say, but it seemed like false advertising to me and that kind of put me off. Main reason for people choosing to stay somewhere is based off the pictures provided, and its a shame when the two don't add up.