The Sojourn Team was great, very responsive, and super helpful. The apt. is in a great location. The bedding and towels were clean and the bed and pillows were very comfortable. I also appreciated the black-out curtains and the laundry and dishwasher pods and extra trash bags that were available. The kitchen was also relatively well stocked. Though, the apartment was smaller, dirtier, and more run-down than expected. For example, it was not vacuumed when I arrived and parts of the apartment, like the window sills, were dirty and dusty. Items like the Brita filter and the coffee machine were very dirty inside. Also, there were lots of scuffs on the walls and white paint showing through darker paint on the walls, which made the place look run-down. There was also no elevator; not ideal if you have heavy luggage like I did. Additionally, there was a lot of unexpected noise from the upstairs apartment. I would stay there again if it were cheaper or if these things were improved.