Hello my 2 friends and I booked this Airbnb when we got there Oscar said the electric went out and he would put us in a hotel and it would be ready the next day we understood you know stuff happens the next day slow responses and ultimately had to go back to the hotel. The third day we never entered the air bnb more slow responses it’s was close to 8 at night and we had no where to go we then called him and was sent to voicemail 2 times finally just called Airbnb and got a refund made the first 3 days of our 7 day trip more stressful then anything else