Our experience with Kelly was excellent. This was the first time we've used Airbnb, and we had special needs due to the fact that my mother is handicapped and in a wheelchair. Kelly was incredibly responsive to all my questions, the apartment was exactly as described on Airbnb, and the neighborhood worked out ideally for us because so many restaurants and the Metro were within walking distance. My mother hasn't traveled in years, and she had a wonderful time and now wants my sister's family to visit and stay in Kelly's apartment! The apartment is clean, homey, and good to the environment, and Kelly provides detailed instructions for everything you can think of - check-out procedures, laundry, favorite restaurants and sites in the neighborhood, etc. - his book of "Tips and Tricks" is invaluable. In addition, the parking pass and Metro cards are such a nice and thoughtful touch. Staying in Kelly's apartment gave us a real sense of living in a DC neighborhood - we enjoyed taking walks, and it was wonderful to "come home" at the end of each day after we wore ourselves out visiting memorials and museums! We now have high expectations for future Airbnb stays - we think it will be hard for other hosts to live up to the example that Kelly set!