This is a professionally managed situation, I have no problem with it, but if you're looking for the more personal feel of a lot of AirBnb's, probably not the right choice for you. The unit is very small, but has the key things. If you plan on cooking, look elsewhere, the kitchen is very small and hard to use. I'd recommend this for a single person visiting or a romantic couple, tough to share with two large males, as we did. The host was responsive, but not the fastest I have had, and the place was clean and check-in was straightforward. For the price, I would personally book a bigger place for slightly more, but again, for one person this is a great little spot and VERY walkable in a great neighborhood.