Place is really nice. I think the check-in and customer service could probably use some work. My digital key wasn't working, so we ended up having to get a fob. After not receiving the fob after an hour when they said it was only going to take 10 minutes, I called to ask for a follow-up, and the lady on the phone was yelling at me telling me someone was coming up. I was just explaining why I needed the key. I had an appointment which was the only reason I was in DC, but I needed the key so I could get back in. She literally yelled at me 3 times saying "SOMEONE IS COMING". I was like ok lol. Made me feel pretty uncomfortable. Probably wouldn't recommend any of my friends to stay here. Place was cute and convenient. Super close to metro.