Easy check in and check out. I felt safe here. I have allergies and was thankful pets are not allowed. Cozy space and very cleanly. Great customer service, flexibility, and delightful couple. They supply everything you may have forgotten to pack in the bathroom--which is absolutely beautiful. The kitchen is great but I wouldn't plan on cooking a big meal here. Bed is quite firm and small (maybe a full bed?--I felt it appeared much larger in the picture).