Rita was out when we checked in. Not too much information given on check-in, but we didn't need much. Very comfortable, very clean. Metro very close. Easy to get to Walter Washington Conference Center via Metro--one transfer and stops right at center. Metro very close to apartment. Nice quiet neighborhood, great restaurants within 2-3 blocks, prices better than right around conference center, and food better. Used organic grocery store and fixed our own breakfast. Nice refrigerator and gas stove available. Rita and husband returned our calls immediately and were very helpful. Couldn't get internet to work, but I believe it was problems with my firewall, not their set-up. Great TV. Would recommend.