First the apartment- It is spacious and welcoming. I traveled with two young kids and my husband. We all found it to be fantastic. There are two courtyards, so it felt like our own private oasis. The bedrooms were comfortable. My kids thought it was amazing to sleep under a glass ceiling and watch the stars. The location is most convenient. Walking to any kind of restaurant you could want. Then Gloria, she was prompt with all replies. Kind and welcoming. It felt like I was staying at a long time friend's home. Loved it all.