Byron confirmed reservation when booked in July. We arrived in DC for our anniversary trip and was messaging and calling all day with no response. Arrived at the house and there was no answer at the door. Had to call Airbnb to see if they can get ahold of him, no luck. I had to find another Airbnb after traveling all day. Had to spend money out of pocket that wasn’t in the budget for this trip since a refund from the unresponsive host isn’t received for 7-10 business days. Airbnb should really offer cancelled reservations as a credit already on the account so customers don’t loose out on money when they are not there fault.
Byron is a superhost so I was very surprised this was an issue of no communication. Very disappointed.