Everything was exactly as pictured. Very clean. There was a glitch with the key. The outside lock wouldn't open. I called host and she got in touch with the cleaning person who came over within 30 minutes. Maricel was very apologetic and acted quickly. She followed up several times to make sure everything was ok. And she has promised to get a new lock box for the keys. I didn't spend much time in the apartment as I was there for a meeting (which was a 6 minute walk away) There are some nice restaurants a couple blocks away. I would definitely stay here again.