First of all, this apartment building is in a prime location--nearby lots of great restaurants and things to do. Upon arrival, the apartment was neat and clean (other than some bugs encountered over the weekend). It was smaller than anticipated, but had everything we needed.
On the first night of our stay, the building fire alarm went off about every 20-30 minutes from 2am to 6am. It was extremely loud and would last for minutes on end. We notified the host and were told the fire department would resolve the issue. Unfortunately, the fire department came twice and weren't able to keep the alarm from continuing to go off (which we communicated to our host).
We went out in the middle of the night and bought duct tape and worked through the night with other Airbnb guests in the building to try to tape the alarm to stop it from going off again. Despite many messages to our host asking for someone to arrive to support us at the Airbnb, nothing was done to remedy the situation until 9am the next morning when tech came to replace the alarms. We didn't sleep until the next morning and it ruined our next day's plans (as we had to spend the next day sleeping).
We left feeling extremely frustrated by the lack of clear communication, support, and overall empathy for the rough experience we had. Ears still ringing after our stay here...