Dawn was very welcoming and great at communicating. She took me grocery shopping when I first got there and helped me to get settled in. From that point forward Dawn was there if I needed anything from her, but you're mostly on your own, which was exactly what I was looking for since I was there for 3 months! The location is in a very residential safe neighborhood where I never felt unsafe walking late at night and it was very conveniently located along the S4 bus route, making it really easy to get downtown or to silver spring! I would recommend it for anyone staying in DC for a couple weeks to a few months.