Great communication with Mark. Easily obtained the keys located in a lock box. Bed was super comfortable and large enough for a couple. Shower worked great (plenty of warm water). The room was a bit cold but we left the small black heater on and it kept the room perfectly warm. We had access to microwave, coffee, washer/dryer and the best part was the private entrance. The room was located 5mint walking from the Red Line NOMA station which was very convenient for transportation. Neighborhood seemed relatively safe. There's some places to eat around the NOMA station. I would definitely recommend staying in Mark's private room.