Anaiya is very prompt in responding to guests questions. However, it was concerning to me that I was told that when I checked in I was not to tell concierge staff that I was staying at an air bnb. I was also told to tell them I was staying with my friend Rua which is obviously not this hosts name. This made for a stressful check in process for me and my husband. We wanted to cancel our stay, but since air bnb has a strict cancellation policy we were afraid we wouldn’t be refunded. Also the only place to park around the apartment is on the street and it’s mostly 2hr max parking.