Mark responded to initial problems with cleanliness, wifi and heat quickly and fixed them. However, the room looked nothing like it was advertised: there was no nightstand, the lamp was a dinky half broken lamp, there was a pillow on the bed that didn’t have a cover that could be washed, the blanket was not the quilt-duvet combo but the kids-kind of duvet without sheets. there was no picture on the wall or rug- or really anything that was on the Airbnb picture that would have made the room inviting. Instead, the walls were crumbling and the floor was roughed up to a point where you can get splinters. That said, the host was nice and the location was perfect- right next to DuPont metro.