Penny answered any questions I had via Airbnb promptly and was easily reached even when she was out of town. Her place was as described and quite cozy. The pictures posted were different than when we got there, but it all turned out better than expected. The neighborhood was excellent, easy to get around especially with public transportation such as the metro only 7 minute walk away. A special surprise was she provided us with 4 metro cards so we didn't have to pay extra for a new one, and we just left them there for her next guests. Everything was clean and tidy, there were enough towels, and she provided a lot of extra amenities such as extra shampoo, soap, etc. for just in case you forgot to pack them.