Karl was very communicative, providing plenty of details but also providing the key information just before I arrived so that accessing the apartment and settling in was very easy. The apartment was clean, tidy and very comfortable - and exactly as pictured. I thought the area was great too. I hadn't been to DC in over 12 years, and really knew nothing about the various neighborhoods. There were bars and restaurants within a block or two, and plenty more just a few minutes away.