When I arrived with my 2 other friends, Kate greeted us and immediately answered some of the questions we had about getting around the city and finding a place to eat. They also had an information book that listed things such as the password to their WiFi, what places were nearby to eat, and helpful contact information in case we needed to get in touch with them. There was street parking right out front, just as they said and the area was spacious but private. Perfect!