First - the location and building are great. The view is nice. The gym, rooftop and staff are nice. The bed is comfortable if you like a firm mattress and the closet is big. The couches are not comfortable.
If you want to watch TV outside of Netflix, bring a Roku or Apple TV because you can’t even sign into your own accounts at this place. The neighbors smoke a lot of weed and the smell drifts into the apartment, but that isn’t the fault of this host.
The cleaning of the place is sub-par. They just don’t care. The glassware smelled like wet rags, the pots, pans, cabinets, coffee maker, backsplash, countertops, burners, utensils, cabinets were all dirty. Cooking utensils had grease on them and some were melted. The knives have peeling color off the blades. I had to clean pans before using them. You could see the grease on the cabinets and where they had been partially cleaned. The drawers had food by the handles. The floors had dirt on them around the furniture that wasn’t moved to clean. The bathroom door had drips of brown moisture on it and there was hair in the bedsheets.
All the tables have glass tops but they don’t provide any winded to keep them clean.
I was provided one roll of toilet paper for a 16 night stay for which I paid $5,000. Ok, I agreed to this fee. But when I arrived, before seeing all the mess I saw the unlocked owners closet and the half done cleaning job. They said they would clean again, but to make it convenient for them I had to leave the place unlocked for them to get in and leave, with all my things inside. No one told me when they were done. FYI - many people tailgate other people into the building. It’s not as secure as it seems. Plus the garage security door is broken so it’s open 24/7.
I returned from waiting to have the place clean to find a random hair pin on the kitchen counter, the toilet seat up with what must have been black cleaner inside it, only some garbage removed and some left behind, and still missing pieces to the coffee maker. So I complained and asked for a discount. I received basically a non-response.
To top it off the internet connection failed and I had to re-set their internet connection 2x (in 10 days) and figure out what the problem was to have wifi. I know this sounds petty, but I work on wifi.
The stove and the oven take forever to heat anything and the coffee maker is tiny. They didn’t even provide salt and pepper.
For what you spend at this place I would suggest you find a place that has a more homely feel. Here you are dealing with a business and not your typical homeowner on Airbnb.
I really wanted to like the place but I was very excited to get out and move on.