Charlotte is incredibly responsive and kind! Everything leading to the trip was great in terms of communication and accommodations for our group of 7.
Charlotte even provided detail tips of things that we could do around the area, which was really helpful. Now the place was the perfect space for our group of 7. There were enough beds and private areas for everyone to retire to at the end of a busy day of walking around. The location itself was amazing, a Trader Joe’s right across the street, pretty neighborhood, blocks away from the capitol and walking distance to national mall. This is what we wanted as the visit was to visit all the monuments and walk around. We did have 2 overall issues with the garage/first floor and two of the showers. I had asked if the property could accommodate 2 cars as we were driving here from Massachusetts and we wanted to make sure we didn’t have to figure out parking after a log 6-8 hour drive. We were assured the garage could fit one and the drivers at the other. The drive was longer than expected due to bad weather along the way and our cars for separated so the first car got there at 7pm. What they found was a garage full of tools, wood and overall debris. My dad has a bad back and when we called we were asked if we could clean it ourselves since the handyman could not get there until the next day. That was a bit of a challenge because I didn’t expect to have to clean the garage to be able to fit the first car, but we did and both cars were safely parked after that. When we inspected inside, it seems like whatever went on the garage spread to the first floor room as the carpet was filled with wood particles all over. This worried me but as we got to the second and third floor everything else, bathrooms, common areas, bathroom, kitchen were clean and comfortable. It just seems like whoever was working on the first floor left in a hurry without looking back. The other issue is that I was told by the rest of my group that the first floor shower clogged immediately when trying to shower, my parents said the same thing happened with their shower at the master bedroom. My shower was totally fine and the rest of the bathrooms were clean and in good condition. Aside from these issues everyone had a good time and we all felt comfortable at this location. I would just suggest whether the cleansing person or handyman really makes sure to do a final walk through to make sure everything is working properly and all areas are equally clean. I truly appreciate the hospitality.