Our arrival went strangely. The hallways smelled of cigarettes. Opening the door to our unit the smell of cigarettes was even stronger. The dishes on the shelves were dirty and we had to wash them all. There was hair in the bath. My two teenagers got stuck in the elevator for 5 minutes and didn't know what to do. The elevator then left. But the repairman only came the next day!! They had left no hints for users. Since the walls are cardboard as mentioned by Another guest, they provide us with earplugs… The only positive point is that the place is near a metro station 6 min walk. Nothing more. This reservation deserves a refund.