Eric was very easy to work with, provided a check-in packet with multiple restaurant and activity suggestions, and was quick to respond to any needs. The night we arrived, I had messaged him to let him know we'd be late and, as it was very dark, he had a friend come out and meet us, helping to find the door. He also offered luggage storage upon check-out so we could still enjoy the DC area before heading to the airport. The apartment was located within an easy walk to Union Station and the neighborhood felt very safe. Very good experience.