Graham (and Bear) were super accommodating & communicative during our stay! They made the bnb the easiest part of coordinating my partners birthday weekend trip. I would recommend taking advantage of the earbuds offered if you're a light sleeper due to the location of the AC unit near the bed, but no complaints! The home was never too hot or too cold & was comfy, not to mention well located (10 min walk from Union Station & good grub) . We will certainly be back!