John was responsive from the very beginning. What made him stand out from others was his generous considerations of his guests by providing basic essentials just in case a guest may have forgotten say a toothbrush, mouthwash, soup, shampoo and conditioner. He goes above and beyond by providing goodies other than coffee. He even went further than that by doing me a favor in making my fiancé's milestone birthday a memorable one. There's so much more I can say, but I'll let others see for themselves how great of a human being he is:-)