Rachel & Graig were very accommodating: they let us check in early, they sent us information about the apartment well before our visit and they included a lot of information about the surrounding area (grocery stores, cafes, restaurants, etc.) both in communications prior to the visit and in a 3-ring binder at the apartment. When I told them we were coming to DC to visit the museums, Rachel sent a list of her recommendations! The apartment is warm and has everything we needed (utensils, cookware, etc.). For coffee lovers - there is a Keurig coffee machine and a French press by request. We didn't anticipate needing the washer and dryer but a big spill at a restaurant changed that, and we were very happy the apartment had both. The apartment is about a 20 minute walk to the Green/Yellow lines (M and 7th) that take you down to the Mall / Museum area. We loved the Big Bear Cafe (3 minute walk) that was close to the apartment. The neighborhood is an urban, transitional neighborhood.