Check in and check out were super easy. The basement apartment easily sleeps a small family with the queen size bed and 2 sofa beds. I liked that the kitchen had all the necessities. Only gripe is that the floors were not clean for our stay. Lots of bits and pieces all over the living room floor and there was a centipede in the bathtub when we arrived. Yikes! However, it can be overlooked considering the excellent location. Jason was also easy to contact for any questions.