The Varnum Underground is exactly as described and pictured. Maria and Miguel communicated very well with us from booking the room to checking in. Miguel met us and walked us through the place giving us a good overview. He pointed us in the right direction to find the metro. We had 1 issue during the stay and Miguel fixed it immediately. Each morning I would get a message asking how our stay is going and if we had a good evening. They even offered us fresh juice and milk on top of the items already provided. We had a great stay, you should check it out.