This was my first Airbnb stay, so I don’t have other Airbnb experiences to compare with so take that into consideration.
Check-in was a little rough. I didn’t reach out regarding checkin until just a coupke of hours prior. Unfortunately, the host was in the air on a flight which was running late. As a result, all my calls and messages immediately bounced back. I was a bit panicked thinking perhaps I’d been scammed. About 20 minutes after check in time my phone rang and we got things resolved from there. Life happens and dealing with a host is different than a hotel chain, so I understand that this kind of thing can happen.
The location was very good. Pretty easy walk to the subway and several nearby bus stops.
The kitchen was fairly well equipped.
The bed and linens weren’t up to the standards that I expected given the price of the rental and the caliber of the building. It was a bit like checking into a 4 star hotel and having the room equipped with 2 star amenities. To be clear, everything was clean and functional. For example though, the mattress felt like the budget option.
Finally, they were VERY GOOD about working with me on a later checkout. We had a 4:30 flight and wanted to be able to sightsee in the morning without dragging our bags around the city. They needed to turn the unit around for a new guest arriving at 3 PM. They did everything they could to let us leave our bags in the unit as late as possible.