Sometimes it really is the little things.
You can expect a customized check in with a very personal greeting when you walk in the door.
It is so interesting to me not being from DC to see what people do with their basements! The layout is strange and you see that they worked around the layout.
Everything was so clean and nice. The space is brightly lit which is helpful since there are no windows.
They are super super helpful and understanding - from me locking myself out to needing another night to stay they were very accommodating!