Jodi and Abraham were very helpful with our questions and if we had any needs. The check in was quick and easy. It was nice having the street car stop right in front of the house. It is free and we would take it to Union Station and walk where we wanted to go. We felt pretty much safe in the neighborhood, there were a couple of nights it was a little iffy , We were to females with three kids and where we had to park we had to walk thru the parking lot of a service station to get to the house, that's the only draw back, but over all it was a very nice stay