The staff was reaponsive and flexible with our check in, and they held our bags on the day of check out to allow us the ability to do additional local tours without large backpacks that wouldnt be allowed at places. The only issue was that we noticed a ceiling leak from the upstairs room in the bathroom. One child was already asleep, so they moved the upper room. Its close to a Trader Joes, hospital, and metro line. We got extra blankets and pillows no problem. Overall, it was a great stay for the night.