Overall I really enjoyed staying at Victorian Haven - Reed was a delightful hostess. She was very responsive to my inquiries and quick to assist whenever I had any issues (ran out of garbage bags, had some light bulbs die on me). As a newcomer to the DC area, she was very welcoming and kind and checked in with me occassionally to make sure that I was adjusting well and was not having issues with the metro, finding grocery stores etc. The apartment itself was also nice - very clean and VERY close to the metro (which was perfect for me since I had no car). There was an occassional rogue cricket roaming about, but those were few and far between.