Mark was on point with every part of our stay. There was a small mishap caused by a previous guest, but he communicated seamlessly and we were only delayed entry by an hour. Maintenance handled the issue quickly. He met us upon arrival, showed us through the building and gave us specific directions for parking (which would have been a bit confusing without his help). This location is ideal if you're looking for a place within walking distance of many stores, local restaurants and the Capital One Arena. We kept our car parked in the garage our entire stay. Mark was an outstanding host and we'd love to stay here again!