A lot of technology involved during check in and throughout your stay. You have to use an app to access everything and of course my phone died upon arrival. So I had to sit at the entrance until it charged and I could have access. It was a bit difficult to use the elevator while your hands were full- you have to scan the app and hit your floor every time before the door opens and same with the room door. Other than that it was good. Pet friendly, nice balcony, AC and heat worked great.