Ken and Nicole were very welcoming. The cabin had a very helpful welcome binder with everything from things to do, to transportation. Everything was exceptionally clean and there were basic toiletries and kitchen items available. The only downsides were a) the "kitchen" is indeed small, with a microwave (which can only be used when other items are off), fridge and hot plate and b) many people use the back gate so if you are a light sleeper you will be woken up by people/garbage trucks.