Initially I was super excited to stay at Jessica’s location because she was very responsive and accommodating when it came to check-in. I had originally booked Jessica’s place for a surprised birthday dinner for my boyfriend. We had 9 guest in total. However, we had hired an event decor company to come and decorate prior. I had booked a room (check-in for 3PM) and also the event space (6-11). I was informed we may be able to get into the event space earlier. We could not. The event space was not ready at 6PM nor was it thoroughly cleaned. My family also could not access the room I had booked at the appropriate check in time. They were forced to wait outside until after 6PM (no access to the room I paid for since 3PM or event space). The place is nice (room a bit underwhelming) but I was definitely disappointed to learn that my team/family was unable to access the space at the appropriate check in times and actually was stalled. There wasn’t really an explanation and with COVID I would imagine cleaning would be taken seriously, but it wasn’t which was a bit alarming. Basically none of the decorations ($1k+) could be completed due to the late host check-in. Also, we also felt rushed to check out around 7-8AM. She informed is she needed/planned to go to the grocery store and would need to leave.. not sure why she told us there but it felt uncomfortable. So we left early. Weren’t allowed in on time (hours late) left.. hours early. Ehhh.