Kelly was waiting for us when we arrived. Communication was always excellent, both before and during stay. She had a 'welcome tray' set up with 2 bottles of water, some nuts and a bottle of wine, it was a really nice detail. We shared that wine with some family, they loved the place and I think I finally sold AirnBnB to them :-) . The apartment is really nice and cozy, the way you see in the pictures. It was hot and humid at the time of our visit and we were very comfortable in the apartment all the time. WiFi worked great. We used Uber/Lyft all the time since we had some credits so we really can't say anything about bus/metro options. The area felt safe to us but at the same time we never arrived too late. We went walking several times to buy some groceries (there's one 'regular store' ahead of the Windows Cafe 'gourmet store') and to a couple of restaurants in the area (Baccio and Rustik for dinner, Big Bear and Windows Cafe for breakfast) We didn't like the breakfast places that much, loved the others. This is a wonderful choice for one or 2 persons and we wouldn't mind at all to stay there again.