Absolutely terrible. As soon as I walked in, I thought this was going to be a nice hotel. But then I went into the elevator to go to my room, and it was a very old elevator with a sliding door that only fits 3 people. I got stuck in it for half hour.
I never even made it to my room. The technician came and it took a while to figure out how to get me out. When I asked the technician, “does this happen quite often?” He said “yeah”.
So I went to the front desk and asked for a refund. The guy at the front desk was very kind and apologetic and said “of course” but then the manager came out and said “you have to pay for a night”. I told him I never even made it to my room. I’m not sure he is a fan of People of Color.
Nevertheless, please do not stay here if you’re on a short business trip and need to make it on time for meetings - you might get stuck in the elevator.