Kyle is very helpful and responsive. It is comfortable although my brother complained his bed is too soft for a good sleep for him. While I love soft bed. The kitchen is well equipped for cooking. Everything is good for us. Just suggest the house actually has 2.5 washrooms instead of 3 because the one on the first floor has no shower or bath room but only toilet. It is suitable for about 4 persons. Someone will have to sleep in living room on first floor if more than 4.