Starting with the good, Alex's place is in a great location next to restaurants, stores, and bars. Alex was also accommodating in letting us check-in early. Alex was slow in responding to us about where to park so we asked front desk. There is a paid parking garage attached to the building that you have to pay each time you leave and come back. There is free parking on the streets but only on Sunday's. Also on NYE night, two of my friends needed to go back to the apartment. They went to the front desk to get the extra key but no one was there. The front desk employee left a note stating they left for NYE and another worker would be there in an hour... The other worker never showed up so I had to leave what I was doing to let them in due to unprofessional workers. Lastly, Alex is trying to charge me $100 extra dollars for damaged linens due to "makeup and stains" being on a few of the towels pillow cases and one sheet. My guests and I washed all of the towels due to the house rules stating that we needed to do so. We also paid an $80 cleaning fee with the reservation which is why I do not understand why the linens need to be replaced when they simply just need to be washed. LADIES BEWARE of this apartment especially if you wear makeup because you will be charged extra fees even though all they need to do is wash the linens. Although the apartment was nice and centrally located, I would not recommend staying here because everything else was too much of a hassle.