Tom and Lisa were super resourceful and kind. The place was super clean and close to public transport which helped a ton. They had mentioned the oil (amongst spices) would be stocked and when I informed them that the oil wasn’t stocked, they offered their own oil and were super helpful.
However, their response time could be better. After the 1st night we lost power (lights, outlets, and bedrooom) and only had power in the other half of the bnb (in the living room area). When I communicated that, they didn’t acknowledge it at all, unfortunately. It was super difficult to navigate being in the bedroom and the restroom.
They were accommodating with the late checkout time though which was nice. The place was super clean and had great amenities.