Dennis was incredibly helpful at check-in. I made a same day reservation and Dennis was a always quick to reply, and even quick to let me check-in. That was all much appreciated. The room looked exactly like the pictures and the bed was extremely comfortable. The neighborhood was loud so I had to sleep with noise-canceling headphones on both nights, but it wasn't that big a deal for me. With all of those positive things said, I did feel a little taken advantage off at the end because he charged me $15 for "staining" a small white hand towel. The pictures he put up online were obviously taken prior to washing the towel and it was only vegetable juice so I'd be surprised if it didn't come out with a quick cycle on hot water with bleach in just one round of wash. When I called him to discuss he he didn't answer the phone or call me back. I used to rent my place out in DC and guests all the time would do more minor damage than that, and I never once charged anyone. The closeout felt rude and reminded me that the room was overpriced to begin with; which is probably why it was available on last minute reservation in the heat of DC tourism season.