Olena was very friendly and extremely helpful and understanding regarding our late check in inquiries (1:30 AM).
The house is situated in a nice neighborhood.
However there was some problems about cleanliness especially in the bathroom where we found a live cockroach, people hairs on the floor and molded shower liner. The common area was quite messy too. Definitely not a well-maintained house. The internet password didn’t work neither.
While the communication before and during late checking in was excellent, there was no communication afterwards even during checkout. No checkout instruction was given and no follow up even though we left several messages while checking out.
Anyway we are thankful for the stay and Olena’s accommodating service for the checking in and parking lot.