I have stayed at a Sonder property in Chicago and it was 5 stars. Not only is there construction on both sides of the building from Monday-Sunday that begins at 7:30am, it doesn’t cease until 6pm or later. Every morning we were woken up to the sound of construction and all Sonder was willing to do was provide ear plugs and a white noise machine that did nothing to offer any peace and quiet. The hot water also worked sporadically even after a technician came out twice to supposedly “fix it”. there are marks all over the walls and carpet that make the place feel very unclean. I would never recommend this property to anyone.