This apartment was very clean and exceptionally maintained. Mark was there to meet us upon our late arrival to give us a tour of the place and explain things. Amenities were even more than expected with extra pillows and blankets available. Mark answered any questions that popped up very quickly and was professional yet personable with a friendly, positive attitude. Communication was excellent and there is a folder with recommendations that were spot on. I've been to DC several times and I would definitely book Mark's place again.