I had a check in time for 2pm on Sunday (
; I was told by the host that the current guest had not checked out just yet. He also explained the place will be available to get into, but not completely clean. He says he has a game to attend for his son which is why everything else won’t be completely ready by 2pm. This is unacceptable! We paid for a place to be ready! Clean! Also he says he will bring us clean sheets and towels? The beds need to be made. We aren’t paying to set up the place for ourselves, that’s the hosts responsibility. He stated that he could have the place ready by 3:30pm. I asked to verify that the place would not only be clean, but also beds will be made; he did not respond. I understand things happen, but that isn’t an excuse not to provide service. Also personal agendas have no correlation to the guest checking in. The place needs to be ready! This was going to cut into our preparation time for our festivities that evening; as you can understand four women may take a bit more time to prepare. He ended up changing his story and when we arrived he claimed the place was ready yet we found the place unswept, seats not changed, and hair that didn’t belong to us on the bed.