Douglas was responsive & accommodated my request for a late checkout for a small fee. Location was prime at just a few blocks from the WH. However, upon arrival, it was dark (8p) & the front door is not lit at all compared to the neighbors on either side. No harm no foul, we found it finally. Entry instructions-perfectly accurate. From there, things changed. When he says it’s immediately to your left from the elevator, he wasnt kidding. As in the place shares a wall w/elevator essentially. Upon entry, we were surprised to see the “front door” and the living room door to elevator hall were more like an interior bedroom door you’d use for a closet w/a lock thrown on. It was an autolock, which we appreciated, but my husband (retired police) was immediately concerned. Flimsy & unsafe. Terrible road noise & sirens all night. Shower is SMALL, got injured using. Msg’d host to cancel after 1st night & cleaned/stripped sheets & followed protocol. Asked for refund for just 1night & he refused.