The room is nice and clean. My issue was that it was pouring when I arrived and I was coming in and out to get my things out of the car. Unfortunately, the area where the back door was flooding and I fell when I was bringing in my suitcase. I had a lot of adrenaline and kept going to bring my things, including my crated pets who I was most worried about. I had to use all the towels in the bathroom because the water kept coming in up to the bed about- an inch was flooding in about a 4 feet area. I finally got a hold of them and because mom was on crutches, her kids came with a wet vac to suck up the water-luckily the it stopped raining or the water would have continued -including in the opposite corner of the bedroom. I was quite upset because there was never any communication about my fall which resulted in bruises all over my my legs and arm where I fell. My back and neck was stiff and my son had to bring icy hot and tylenol to me. I was sore for over a week and my knee swelled up over the next 4 days. Needless to say, it was not pleasant. The flood was caused by some repair work on the little outside patio area where bricks were removed-so they knew that there was issues with water coming into the basement which they were trying to address. I should have been warned and I should have been treated with more consideration. I am sure they are nice people and things get out of hand but this really was a horrible stay.