Dana was very responsive, helpful and friendly - all instructions were clear and accurate, but not overbearing in the least. I can't say enough good things about our visit. Parking and access to the house was a breeze and upon entry, the house was beyond our expectations. The kitchen and bedrooms were spacious and well stocked with anything that you might need (extra paper towel, cleaning supplies, cooking supplies, utensils, batteries, etc.). The gas fireplace kept us warm in the main gathering area and we had fun playing records on the turntable (enjoyed some David Bowie and Fleetwood Mac). The photos don't do the place justice, not because they aren't professionally done, but they can't capture the details of the finishes and homey decorations at the house. Our visit was short, unfortunately, but we felt as though we were at home. Location and neighborhood were fantastic.