Andy needs to improve his communication skills. As a Super Host, he failed. I did not receive advance checkin information/instructions from this host, as I have with every other host I've rented from on AirBnb. Andy was more concerned with checkin times than respecting his customer's needs. A guest is traveling and should not be screwing around, hoping to get the access and parking information from a host at the last minute. Andy does not respond quickly or at all. It took him hours to respond to my first request for the access information and parking information. I made repeated requests for the parking information. Denver has a serious parking issue. No guest should have to try to figure out the parking situation upon arrival....especially when the host's posting is not accurate. Andy states in the "small print" on his posting that there is one parking space behind the condo that fits most cars. There's one space, but it's the size of a shoebox. And the alley is extremely narrow. And the space backs up to a large utility pole, making getting out of the space without hitting it, nearly impossible for any car larger than a Mini Cooper (the small ones, not the Countryman). There is limited street parking. So, as you can imagine, it's tad bit frustrating to have drive for 7 hours and upon arrival, with an unresponsive host, to find that parking is a pain in the butt. Please bear in mind that I lived in Denver for 18 years and in this neighborhood and I own several rental properties in Lo-Hi and the Highlands. I am familiar with this area and know well, that parking is an issue. And a Super Host should not be a pain in the butt about the parking. The exterior of the duplex is run down. The porch and stairs look 'if-y' because of the lack of maintenance. The landscaping is rough. So take a breath when you arrive as it's not really the dump that it appears to be. The interior is recently renovation, nicely appointed and very clean. There is only overhead lighting and it's like being in a prison yard at night. The spot lights are harsh. Some dimmers would be a great improvement. A bedside table in the bedroom would be a good addition too. The bathroom is extremely small but works well enough for one person. More than two, will be tough. The back yard area is cute and well maintained. This is actually the only harsh review I've made on AirBnB. I'm not happy to be making it. But Andy has some work to do to actually earn that Super Host title. He's failed in the basics of communication and accurate information. Guests have the right to know what they are getting.