Our experience was very disappointing!We rented this location for a week, due to being there for a business conference. My husband and I were meeting up with my business partner, and a colleague. Therefore 3 beds were needed. We also wanted a place that was spacious for cooking breakfast and dinner. We got the space and a lovely kitchen for cooking. However, there is no privacy with any of the bedrooms. There are 2 beds upstairs that are placed in an open loft area. There is a door to divide the two rooms. The queen mattress upstairs is horrific. It has fallen in the middle and is unsleepable. The other queen bed is located in a general area on the friar floor with a full bar at the foot of it. There is only a curtain closing it off from the rest of the area. There is no picture of the bar or description of the bar in the listing, and a member of our group is in recovery. I would not have booked this location for this trip if I would have known a full bar was there. When we found the bar, and the mattress upstairs the listing no longer worked for your group. Therefore, other accommodations had to be made last minute, and this location cost that was being split by 3, became the responsibility of 2. When I contacted Michelle about the issues she was quick to try to work with me and offer a refund. However, Michael did not agree with her and wanted additional information. Which I gave right away. I still have not received my refunded. Since checking out I have sent additional information and picture of the dirty dishes found in the cabinets, filthy ceiling fan, and a video of a ball rolling down to the middle of the unusable fallen in mattress.