We checked in very late and the hotel didn’t show our reservation until a manager could fish around and find it. He explained that through Airbnb the correct procedures are never followed to insure a smooth check in.
This was beyond frustrating as the whole procedure took a half an hour just to find our reservation. It was midnight. This just seamed very unprofessional as we were told this happens every time. If you’re running a business you need to get it right.
The hotel is in heart of downtown so expect to see homeless people and run down streets as in any city.
The room was fine. Although the whole hotel had a terribly old musty, urine smell throughout. Including the room. Hoping turning on the air conditioner would curb the smell but it just added to it.
The bed was comfortable and the bathroom was fresh and clean.
The front desk attendants were very friendly and helpful. Unfortunately this did not make up for the smell of the hotel.