Staff member repeatedly berated me for taking a long shower in the common bathroom. First in the bathroom, then again when she discovered that I had been in the shared bath maybe ten to 15 minutes minutes past the 11AM checkout time, she came into the lounge to give me a loud lecture in front of other guests. I get that technically I should have been up and out of the hostel a little earlier, but it seems like an extremely minor inconvenience to warrant such horrible customer service. I spent hundreds of dollars booking an entire suite for the night and was already on my way out the door by 11:20. No one offered a late check out, just a rude scolding. Will not return.