Dog kept barking until 12:40am first night even though quiet hours are after 10pm but I guess it’s okay for the dog to be loud
Asked to turn up heat first night and received no response at all so we literally slept fully clothed with two pairs of socks
Gave us wrong room number to check in with so we walked in on someone’s personal belongings and had to message them again after having our issues with them already.
The Dog never stops barking, they say it in their notes but seriously any little movement you do and the dog goes crazy, they say he stops after a few minutes but every night he kept going for hours sometimes, I had to stop my fiancé from going down and banging on his door. The same guy who lives downstairs keeps giving this place a 5 star review and if I could review him I would give him negative stars, he is the worst housemate ever.
The decor is similar to Rundown hotel, or nursing home
6 rooms of 6-12 people at a time sharing one bathroom
host could not fulfill our check in times as we booked them (9-11) even though they confirmed it the night before
It became an issue the morning of the check in and not the night before
We were told by air bnb support that Airbnb would take $40 off our trip for the inconvenience but they did not
Gretchen and Jim were generally rude in responses and could only get them to do what’s right by getting money involved or asking for a refund.
a lot of homeless on the connecting street one house away ( lock up everything)
Quiet hours are from 10-8 but the dog echoes through the neighborhood, not normal dog,not an exaggeration, I don’t know how the owners sleep every night
Host would not release the check in info to us even though she sends a message saying that we will receive it 24hours before checking in, we received it about 40 mins before check in because before Airbnb support got involved they were saying tough luck to you , she was withholding it because she didn’t want us to check in saying it wasn’t ready but we checked and no one had booked the room the night before so it should have been ready when we were supposed to check in by the confirmed time but as soon as airbnb support came into play and we asked a for a refund they sent it
Before support got involved they Would not allow us to drop off luggage even though we confirmed the early check in with them, instead they suggested that we pay at a station to store our luggage for a few hours.
The whole place is dirty and the guy who lives downstairs is extremely loud all day and he keeps banging around or joking with his friends who visit multiple times a day and you can hear full conversations from the room above them which is this one. All and all we have stayed at 8 air bnbs in the past two months and this one takes the cake for absolute worst everything, it became funny how bad it was at one point. After this you can not pay us to come back to this one.