Joanne was incredibly helpful in booking our reservation. Her charming apartment was well equipped, especially the bright, airy kitchen. Beautiful bath and bed linens and THE MOST COMFORTABLE BED, piled with warm quilts and pillows. Joanne was very understanding of my husband's allergies to feathers. She was willing to change out the feathers for polyester fill which we really appreciated. Because her apartment was so well equipped and her directions so clear, we did not need to contact her at all during our stay. Oh, and did I say that the location was so very convenient and very pretty.