Beautiful place but they could use a lesson in courtesy. Members of party were threatened to be kicked out immediately upon arrival by Rachel and Joe’s guest services coordinator if caught smoke long after rules were reviewed and the rental agreement had been signed. Greeting my members of my party with a warning is totally unnecessary. If we wanted to smoke in the place we chose, we would’ve chosen somewhere some friendly (It’s Denver).
Upon check out I left my wallet. I called to inform the host of this and was instructed to go back. The cleaning crew was there but when I asked them about the wallet each of them stated they had not seen it. It was literally sitting on the top of the chair in the sitting area. I saw the ladies come into the room and they did not have sheets for the beds. When I left they were coming into the unit and when I left they were exiting it. Honestly, I don’t think they wash/change them after each guest.
My main complaint: An hour after leaving from retrieving my wallet, I was met with a missed call, text message, and an Air BnB request for $100 for a missing parking pass. No one in my party drove or needed the parking pass for any reason. The individuals that had seen it, have all said that it was in the basket it was placed in upon arrival and hadn’t been moved. Joe & I exchanged messages about the matter, where I suggested he should take a second look. I thought it was extremely RUDE to request the funds for a replacement pass without speaking to me FIRST and I question the cleanliness of their space overall. It’s clear the cleaning crew does a rush job & overall decency is non-existent. This is my first ever negative review of a host and hopefully my last. Choose another host or Book with caution.