This was my first Airbnb experience. I felt very comfortable with Jill from the beginning. She responded quickly to all inquiries, gave me great directions and let me know there would be another guest at the property.
Although she was not there when I arrived, I felt pretty comfortable. The decor along with notes inviting me to roam the house, have a snack, etc. were helpful. In the bedroom I slept in, a binder filled with information about places to eat and things to do were very thoughtful.