My sister and I were looking for a room in Denver (way too late) the night before our arrival and heard of airbnb through another family member. Unsure of how this all works and hesitant to book without some assurance we could be accomodated at such as late date I sent Jill a message and was happy to receive a quick response. We booked and were happy with the comfortable room and gracious host. It was a short visit and was perfect for our stay.