Overall a good experience. I did not meet Matthew, but communication was prompt and concise. Self checkin was a breeze. The space served us well. The kitchen was well equipped and the bed was super comfortable. The cleanliness left a little to be desired however. Nothing terribly offensive to us, but a germaphobe would not have been happy. The bathroom and kitchen could have used a touchup. Nothing serious, old food in the refrigerator, slightly dirty counters/floors and the toilet needed to be cleaned a bit more thoroughly. It was also a bit odd to me that there is a $30 cleaning fee yet the checkout instructions gave a surprisingly long list of things to clean upon our departure. My suggestion would be to hire a regular cleaning person. $30 should pay for a near immaculate cleaning of a place that size, at least in my hosting experience. Again there was nothing terrible, but if the space was cleaner it would have been a perfect experience.