I really wanted to like this place, but my experience here was horrendous. I don't even know where to begin.. I absolutely do no recommend anyone staying here! It's unsafe and solely reflects on the company Plushy or whoever they are. This unit is unlivable and the owner of the unit is not available or on site. Nobody is. The "hosts" are a bunch of random people from a third party company. They have no social skills whatsoever, nor manners or professionalism. Everything is basically scripted. With any type of communication they do not have the integrity to ever work with you, or admit that something needs help or a resolution. They were caught in many lies when
my guest and I contacted Air bnb support. Super embarrassing when you have a guest witnessing all of this during their vacation. When we first arrived, the closet was full of soiled trash, dirty clothes, dirty linens, other peoples belongings - even a water bottle that was covered in mud. We sent them pictures and asked them to remove it if thats ok. It took them two days to even admit that the closet was not clean and admitted that they forgot to take the dirty things out of the unit. After NO resolution we offered them a resolution by putting those items outside. WE HAD TO CLEAN AND SANITIZE THE SPACE OURSELVES IT WAS THAT DIRTY!!! With it being so small, we had nowhere to put our belongings or even settle in. So we HAD to clean the place ourselves. We thought, no biggy things happen. We just want to enjoy our trip. By the 3rd day our power went out MULTIPLE times. (Not due to weather or anything like that - the areas surrounding them was beautifully lit up and active with people going about their day) Nothing worked outside of the shower and toilet. (but in the dark) They tried to blame it on me and my guest when all we wanted to do was microwave a cup of water. (Behind our backs to air bnb) The lack of accountability went on for the entirety of our week long stay. After spending a whole weekend with no power, no working appliances, or even clean drinking water, - we wasted so much time going back and forth via message/phone calls. We took the signs & understood that they were just trying to manipulate the situation about these "broken items". LOL Even air bnb admitted that this was inhumane and unlivable. I mean I could really keep going. It was a disaster and truly sad that they are in denial and so OBVIOUSLY disrespectful and scamming people of their money. Please don't risk getting yourself into this situation. You'll be stuck spending more money getting out of the situation rather than enjoying yourselves.