I booked this spot for my mother who was visiting me in Denver. It was just a few blocks away, so perfect location and a lovely space. The studio room is very cozy, and nicely furnished. The bathroom is almost non-existent, though functional if you don't mind leaving the door open. Bed was comfortable, and the room had great natural light making for very pleasant mornings. Nice little kitchen area for making a cup of tea to enjoy on the balcony, or storing leftovers from all great restaurants that are right out the door on 17th street. We never met Jeanne, but she sent timely and clear instructions so we had no trouble checking in or out.