Unfortunately there were several issues and one that affected us a lot. When we arrived the outside trash was overflowing and there was rat poison pellets surrounding the trash. Some of these pellets my dog found on the wooden part of the yard area and had them in her mouth, we had to go three times to the vet and incur so much stress to both us and the dog. Zack and Brad were responsive and seemed concerned as I shared it’s not safe to have rat poison out for either kids or pets. They shared that they did not put it there. So with that knowledge that potentially strangers are putting poison on their property scared me even more, and we felt unsafe due to this. Also when we arrived the place had not been cleaned well, little rubber bands and pieces of popcorn in carpet, windows dirty, fridge inside had hair in it, a doorknob fell off which my husband fixed, the hand towel rail came off the bathroom wall upon first use of towel, the yard was full of dog poo which we cleaned up (also not safe for dogs or kids in the garden area). Also the insikerator did not work in kitchen sink so the sink would clog and be filled with dirty water as there was no catch element for the sink. Zack was apologetic and inquired about which cleaner (as they were still cleaning at check in time) There were live wires coming out of the wall from the nest thermometer control, Zack did try to call me about this. Zack and Brad contacted us and Brad even came by to check on our dog. I just feel they encountered a bad cleaning person and perhaps have not check on the issue like the door knob, towel rack. As a host myself I feel it's important to personally inspect the place, or someone they trust before each guests come in especially if someone is putting rat poison on their property. The home itself and garden would be nice if cleaned well and but all the issues created a bad experience. The vet told us to evacuate this property as soon as we could; we only had one night left there anyway. This is my first time in over ten years as an airbnb guest writing a bad review.