I took a very quick trip to Denver for a concert so the hours were very unusual for checking in. Melanie was very accommodating and she made the process very easy for me. The apartment is very cozy and I felt like I was right at home. The host even left little treats in the room which added to the warm and comfortable atmosphere. Melanie greeted us upon checkout, she was very sweet, and genuinely interested in how our stay and weekend was. I was very pleased with the accommodations overall and the host's prompt and pleasant communication made the trip even better. I would say it was truly a home away from home experience!