Easy, beautiful, clean, and clear communication! We really appreciated how easy it was to stay here, they had everything we needed for a few nights to make it feel like home away from home! As a bonus, this was so toddler-friendly! Pack n play with extra sheets, baby gate for stairs, toddler safe places/bowls/cups, and Lisa even provided some toys which were a lifesaver after our daughter had gotten bored with the ones we traveled with. Loved the coffee shop down the street too, easy parking, check in and out as well. Beds were comfy, blackout shades in all the rooms too were very appreciated!