Check-in and check-out were very easy. Naomi was very communicative and relaxed. The biggest thing I would say is that we had some WiFi issues. I work from home and could not get a good WiFi signal in that place so I had to use my wireless hotspot all week in order to work from home. Other than that, clean place, easy highway access, it's perfect for a solo traveler looking for a good deal to stay close to the city.