I was locked out on my last night due to the lockbox being misplaced. Robert was very nice about it though and luckily I had a friend's house to crash at. Unfortunately things got weirder after that. A cleaning lady showed up at 8:45 am but the hosts (who don't actually stay there) never said anything about it. She was very kind but spoke no english so I didn't know if she was there to flip my room or not; check out wasn't until noon. I eventually figured out that she was only there to clean the house, not the rooms.
Since actually getting into the house that morning and figuring all of this out took some time I asked for an extra hour on checkout but was told that the "cleaning service" needed to come right at 12 noon to flip my room. So I made plans to be out in time, only to have the other tenant inform me that she was actually the person who needed to flip my room. She tried to convince that check out was earlier than listed and then asked that I be out 15 min early because she needed to leave by noon. I said yes, rushed to shower and pack in time only for her to proceed to BLAST music into the hallway. I love Cardi B, but it was extremely loud. It was a bizarre and pretty unacceptable end to what had actually started out as a good stay.