The hosts living in the space above were way too noisy to be able to relax. There was constant loud and excessive noise, including but not limited to items being dropped on the floor, thumping of footsteps, barking from a dog, and loud conversations. The hosts were informed of the noise issue, and they said they would try to keep the noise down. However, the noise continued the next day, and so we checked out early due to this issue. The hosts didn't reply to any messages from either myself or Airbnb support in my request for a refund. Airbnb also refused to refund.