Michelle, was a very responsive and kind person when spoken with. I appreciate her getting back to me so quickly. I had some concerns regarding the cleanliness of the home when I arrived. No soap to wash hands, etc. The microwave was dirty and the oven. Please have your house keeper look into this! There was also other laundry in the dryer and washer. I had to do that laundry and put in closet. Overall great location but disappointed at the cleanliness. There was a lot of dust and it frankly didn’t look like it had been cleaned. We had to spend $156.76 on cleaning supplies / other missing toiletries that were listed on the booking. I would of rather been charged a cleaning fee to come to a clean place rather than having to clean up after other guests. Especially during covid. Great location but we were disappointed that the price ($$$$$)didn’t match the experience.