Ling greeted us when we arrived and showed us the ropes. She was very friendly and made us feel welcome and very comfortable. The rooms consisted of a living room, two bedrooms, a bathroom, and laundry room access. There was a gas fireplace that made the whole basement feel warm and cozy. The bed was very comfortable, the sheets were soft, the pillows fluffy. My wife was very excited when she discovered how clean and fresh the towels smelled. We were able to take advantage of the hot tub twice - it was very relaxing (and yes, there were clean and fresh towels for that, too!). Ling and Chris have gone out of their way to make this one of the best places we've stayed.