Great for a long weekend, not well equipped for a long term stay.
I booked the 2 br king/king for 30 days.
The lodo location was awesome! So much to do, very walkable. The food is amazing and I loved taking my pup to the dog park. I felt safe in the area.
The apartment was spacious and had great lighting. The furniture and beds were very comfortable, washer dryer was new and worked great.
Upon checkin one of the two access codes didn’t work. I contacted Kasa and they sent another code that worked.
My apartment had not been cleaned prior to my arrival. I contacted Kasa and it was quickly resolved. There was a plumbing issue I found on day 2 that took a few days to be resolved. The second bathroom shower and sink were unusable during that time.
The description stated there would be a dedicated workspace with a desk or table and comfortable chair. There wasn’t one. I had to work at the couch and coffee table - very uncomfortable. I reported this to Kasa, they didn’t respond.
There weren’t any cleaning supplies provided. No windex, vacuum, cleaning cloths et. I scheduled a Kasa cleaning (I planned to pay for this additional charge weekly since there weren’t cleaning supplies or a vacuum to clean the pet hair off the carpet). They didn’t show up. Part of the terms were to be away from the apartment for the 3 hour cleaning window, because of this scheduling headache I didn’t attempt a second cleaning.
One tv remote was missing, one smart tv wasn’t connected to the Wi-Fi (Wi-Fi had a 2 step login, so wasn’t doable using the typical settings).
There were only 5 hangers provided per closet. I bought some for my 30 day stay.
I bought cookware to use. The cookware provided had burned on food that I couldn’t clean.
I wanted to love my stay, but I spent too much time and effort revolving issues that Kasa should have caught before I checked in.
For the price I paid I expected more. I left early and won’t be staying with Kasa again.