Gretchen was very helpful and quick to respond with any issues. The room itself had a pretty good amount of space. The table, chair, tv, fridge, etc is a nice addition compared to some Air BNBs. Because the rooms are all on the second floor you do have privacy, the only issue I had was that I could hear everything from the room next to me. So, if you are trying to have a private conversation or anything else, realize your neighboring guest might be listening.