I accidentally damaged their TV screen.
I let them know immediately, and their response was calm and fair.
I felt so bad about it, and they handled the situation so well.
Hospitality is easy when everything goes to plan.
When things go wrong, truly great hospitality steps up to the situation at hand.
I just want to thank my host for everything.
—> 999,999,999,999 STARS!!!
👍👍👍👍