I’m full transparency Zack and MaryBeth were awesome at communicating and resolving any issue I had. Keep in mind, my “issues” were minor to say the least. The automatic lock on the door was dying and Zack got me batteries within HOURS and any questions I had about things inside the home they were on top of solving immediately. I traveled alone and really felt like I wasn’t alone with their help.
For anyone staying there, just fun facts of what I learned, if you stay in the master on the third floor, make SURE not to put the heat any higher than 69 degrees, the heat rises and does not accommodate for the Temperature up there, it only registers from the living room so you will be HAWWTT if you leave it higher 😂 easily fixed by opening the window or just keeping the air down when you go to bed. Other than that, street parking was super convenient, never had an issue getting a spot, the train is so quiet you never can tell it passes and neighbors are awesome and respectful!!