These guys double booked our stay with guests on VRBO also. When we showed up on the day of our stay, they said they’d cancel our stay for us and give us a refund, but that doesn’t do much good when we just got into town for a month stay and has no where to sleep. Didn’t offer us anywhere comparable to stay and we had to find our own options day-of. Instead of a nice house with a fenced yard for our dog, we ended up in an over priced hotel. Definitely be careful booking with these guys.