We made a reservation with Susan to stay at the Sloan location but really wanted the Winona since it is closer to our son and his family. The Winona location was already booked but after talking to Susan she said if anything changed she would let me know. As we were driving to Denver Susan called and said the Winona location was going to go empty however we would be there beforehand. Susan put us up in a different location for one night and then moved us to the Winona location. Changed our whole stay. It was perfect. We could walk to our son’s house which was very convenient. We also knew the neighborhood and we were able to walk to many stores,restaurants,and church. We are so grateful to Susan for changing our location. Really made made our trip so much nicer. Can’t say enough good things about our hosts