The condo had not been cleaned at all, I literally had to bleach toilets and tubs, wipe down handles to make this reservation work. Traveling during COVID-19 has already presented enough hazards. Not cleaning before and after guests is unacceptable. She offered to refund the cleaning fee and a hotel I could move to across the street. This experience has changed how I view the accuracy of listings and owner-occupied properties. Unfortunately I would not stay again.