Mark met us at the lobby to lend us the loft keys and made us feel very welcome. Both Shahana and Mark were very responsive to messages leading up to our trip and during our stay. Their loft is wonderful, modern, and spacious! They set up a second bed for us which was great to have. It was also great to have two bathrooms available so we could both get ready at the same time. Their space is very close to downtown - we walked to Snooze for brunch and also did some window shopping.