Jason was very friendly, easy to be reach at and responded very quickly. We did encounter an issue during our stay where the place was dirty wasn’t clean. We found hair everywhere, bathroom cabinets, bathroom shower, pull out bed, cabinets next to the bed. It suck because we We also found a dirty used q-tip in one of the cabinets in the bathroom. That ruin our experience. I wish he had also mention in his description that the place was walking distance to homeless shelter. You would see a lot of homeless people in the streets sleeping in their tents , making a fire, or doing drugs. He did offer to send the cleaning crew over the following day but we decline we didn’t feel comfortable having them over while our personal belongings were out. We asked for a refund and he did give us a refund for the cleaning service fee.