Heather is amazing. She is quick to respond if you have a question or an issue. We were a little worried about not being able to control the temperature but we asked her to adjust it and it was perfect the rest of the week. This is a great place if you’re staying longer than a couple of days. Perfect if you want to cook most of your meals. Amazing value and very centralized to everything in Denver. 100% will use again if we make it back to Colorado!