Portia and Tracy were both extremely welcoming and responsive to my last minute anxiety about arrival plans. The basement apartment was just as described, cozy and pleasant. Just what we needed as a get away while visiting relatives. Allowed us to have a slow start to the morning, and a hideout away from relatives in the evening for alone time and late night snack. The family upstairs were either very quiet or there is great sound insulation, either way the apartment was quiet. The neighborhood is quite. The apartment is only a few blocks from lots of great cafes, restaurants and bars on Tennyson. The area is great, we've been visiting the area for several years, and really enjoy it. An extra plus this year of not staying with relatives. We would love to return to the cozy basement apartment again.