Kim and Juan’s place was surprisingly spacious yet cozy. My husband and I stayed 2 nights and there was plenty of room for us to hang out and relax if we needed to. The kitchenette was a great resource for us, and the bathroom is a good size. It was decorated nicely, and the bed was comfortable.
My only issues over the weekend were regarding noise and communication. Prior to checking in, Kim and Juan were great about communicating and got right back to us regarding any questions we had, but once we checked in it was very difficult to get a response. The night we checked in, we got in late and being exhausted from a long day needed to sleep before another long day. Not sure if they had company over upstairs or if the walls are just thin, but we could hear talking and noise until 4am so it was really hard to sleep (I can normally sleep through anything). We reached out at about 1am and asked if it would be possible to keep it down since we had an early morning, but never heard back.
The next day, we noticed there are signs on the street indicating tow away zone unless you have a residential CP permit between 6pm-12am. We were a bit worried because we didn’t want to deal with our rental being towed, so we tried to research how to obtain the permit listed, but couldnt find the answer online so we texted Kim/Juan. No response. So we spent a good amount of time trying to communicate with the city to find out how to get this permit but couldn’t get a straight answer. We eventually called Kim/Juan (and they answered but sounded so surprised) they indicated the permit isn’t being enforced (wish they had let us know up front).
We also messaged upon leaving to let them know we’d followed their check out instructions to the best of our ability, but didn’t get a response.
It almost felt like they forgot they rented out their unit for the weekend, it just didn’t make sense that they wouldn’t get back to us via app messages or texts. Overall though if you don’t mind some noise upstairs then the unit is very nice and well appointed.