Dillion was amazing and super responsive about everything. We were in a tight spot with flights being delayed and needed to find something quickly. Dillion was very fast to respond and flexible. Also, the place is in an awesome location. Just a few blocks away are some really cool restaurants and shops. It's a bit farther walk from union station but I think there are some bus lines that help. We walked downtown from the room with no issue. The wifi connection was spotty at times but that could have been anything.