The house was as advertised and we were pleased with it, however I would not rent again because of the manager/owner. Our first 5 min on the property checking in we were trying to punch in the code and having to try several times and I received a text saying we should pull the door to get it too unlatch. Obviously we were being watched while we were checking in, and that’s fine if you want to see who is there, but to text when I haven’t asked for help was invasive and gave me an uneasy feeling. Then on our second day we went hiking and I received a text accusing me of having a dog at the Airbnb. The text said they saw one on the camera and it isn’t dog friendly so I would be charged and I can’t stay with a pet so what was my plan. We flew from NC, we don’t have a dog and were not even in Denver at the time. I explained all that to them. Later I received a text saying it was their mistake and someone must have been sitting on
The porch with a dog while we weren’t there. They said they apologize for the accusation. There shouldn’t have been an accusation to begin with. If they thought a pet was on the property they could have asked first before accusing and including the penalty. Then on the day we checked out, and were already on our way to the airport, I received a message reminding me to take out the trash and where the cans were located. I already had that info from my check in email, on the Airbnb app and in the notebook they left in the house. We were there less than 48 hrs and had about 7 text messages, none of them were solicited by us having any questions or concerns. I like being able to have questions or concerned addressed if I need them but I don’t want to feel like I’m being watched or be accused of something before they even know if it’s true. If you are that uneasy about renting, maybe you shouldn’t do it.