Overall stay was okay, better communication would’ve improved several aspects. It took several hours to receive a response anytime we had a question or concern, so the guest experience didn’t seem to be the priority, more of an afterthought. Received check in info 5 hours before check in time which was a little anxiety-inducing with flying from out of state and was told 30 min after check in time that cleaners were running late which was apparent due to the fact that upon entry at the 3p check in time, there were dirty towels on the bed, trash piled on the counters, and used tampons on the floor. Asked for early check in and the request was denied which was fine, but added to the frustration of having to wait another hour after check in to wait for the cleaners to arrive and then clean the studio. Location was nice and close to good food.