Both Gabriel and Vanessa provided my family with detailed information regarding check in and check out. This information was provided to us well in advance which made accessing the place a breeze. They messaged us during our stay to ensure that we are having the experience that was expected. They also responded to our calls and tried to make our stay a comfortable one; I appreciated that. The place was clean and cozy and worked out just fine for the three of us. I slept on an air mattress in the living room; Which was fine. The bedroom does not have a door, which is somewhat limiting with privacy. All in all I enjoyed staying here at this place in this neighborhood