Nikki was there to meet us and made us feel very welcome. There were snacks, OJ and Bagels and lots of information about the area, things to do, and places to eat. The home is cozy and all the amenities were great. Shortly before our stay I had questions about the kitchen and the response was very prompt and friendly. The parking Pass was a bonus for the rental car. The location is super, close to a grocery store and many good restaurants which are all within walking distance.