Hanna was great at communicating, very prompt replies. She's pretty flexible about trying to accommodate her guests. Her location is great, only 5 to 10 minutes by car from 16th street mall or local eats such as Voodoo donuts or Snooze eatery (we paid around 8 bucks each way). The location is in a quiet, residential neighborhood and the place overall is quiet. However, since suite C is in the basement, you will on occasion hear footsteps. Her place is clean, quaint and cozy. It included plenty of amenities. Would stay again.