William was an awesome host. Very communicative and considerate. My dog had gotten outside and was hit by a car in the neighborhood, she’s okay nothing major. I’m almost positive I had accidentally left the door open and I have told William what happened and he was so considerate. I left the unit in a rush to go to the vet and unfortunately didn’t clean up before I left and they were so kind about it. They checked in with me and were genuinely concerned. I would 110% stay here again and 10/10 would recommend