Overall, my stay was okay. The location of the apartment is great as it’s right next door to Trader Joe’s and a number of nice restaurants and bars. The value isn’t the best, despite that it’s quite a small apartment and I’m unsure how 3 adults could manage to stay in that space for more than a night. Luckily I was alone for an extended stay. Also, the building was essentially in the basement, though it says it’s on the first floor you are about 5ft below ground (note a very small window that is ground level in the main living area).
I had a few unfortunate instances happen that were out of Suzette’s control but did significantly impact my stay, including burst pipes and flooding on my floor. The cleanup and loud fans remained in the hallways for weeks after the incident. A number of bugs in the apartment, which weren’t terribly infrequent. Also, there were two instances of bounty hunters searching for people on the floor and they would be knocking on the door at all hours of the night.
Suzette though was great, accommodating, and helpful. She was excellent with communication and even refunded a couple of nights which was appreciated. She is definitely the reason I completed my stay and didn’t have a lower rating.