My overall experience was great, and everyone was super responsive. My only issue was that i had a 2 week stay and was working remotely. The wifi is a community wifi for the building so it was pretty slow from my apt. There is a designated working space which was a little faster but i wish i had known about this before hand. It is fast enough for regular streaming but I work as a video editor/motion designer so it was almost impossible to work in the building.