My husband and I had an amazing stay- couldn't have asked for anything better! Everything was very clean, and we were provided with all that we needed. Aki refilled our breakfast bar every morning with delicious Japanese pastries and water. There was plenty of food and drinks- bread, milk, oatmeal, cereal, tea, etc. It was very convenient having access to the washer and dryer even past midnight. We loved having a humidifier in the bedrooms as Denver can get pretty dry. We were provided with more than enough towels and all the toiletries we needed (originally just expected shampoo based on the listing). Aki is very respectful and kind. He will give you the space you need, but have conversations with you when you'd like. We would love to come back for another stay in the future.