Make sure you receive entry instructions before you arrive. Also, the instructions aren't very clear. I received them late, but even then, the instructions were not clear and they did not work. I couldn't get the garage to open using the code and there were no instructions on how to close the home on my way out. When I arrived, I was let in the home by a person that lives there, but he had no idea I was being expected. There were 2 times when I thought I was going to have to spend the night outside because I couldn't get anyone to answer the door. The host does not answer calls or texts on a timely manner either. There were multiple calls/texts that she didn't return. When I did talk to the host on the phone, she seemed friendly and apologetic for the late instructions. The home was clean and the host had clean towels on the bed. The bathroom is shared, but it's next door to the room.