Sabrina and Idan are incredibly responsive and attentive. The first night of our stay the heater went out -- luckily there were enough space heaters for each individual room which kept us plenty toasty until repairs could be done the next morning. The problem was fixed ASAP with constant updates and great communication from Sabrina. We felt taken care of our entire stay -- Idan even came out to salt the drive/walkways when a sudden snow storm descended! The place is exactly as advertised and indeed a quick walk over to the quaint Pearl Street shops. We had a great time!