Well Mark charged me $200+ for my whole stay when I canceled due to the coronavirus. The governor of Colorado put the whole state under stay at home orders and asked to President to declare it an emergency the day before my trip. I tried to cancel 20 hours before my check in time but Mark made sure to do everything he could to make sure I still paid the whole price. He waited until the last minute of the 24 hour cancelation period to decline it, meaning I had to cancel after I was supposed to check in, so he could get my entire trips worth of money. I thought I was covered by airbnb covid 19 cancelation policy but apparently I wasn't. I would've have been 100% ok with paying the first night and service fees for my cancelation as airbnb cancelation policy said I would have to, but Mark delayed his response to my cancelation making me have to pay the ENTIRE trip. I am furious I have tried to ask for a refund and have gotten no response. Something tells me he's going to wait til the full 72 hour response time is up so that he can do everything possible to keep my money. Slimey guy and I guarantee when I come to Colorado after this whole pandemic, I will stay as far away from his listings as possible.