One star for location, one star for the pool, one star for front desk staff who actually helped us when we needed things.
Weird issues with this place. First, just did not have the kitchen basics that were advertised in the listing AND that we requested after our first day (of a seven day stay). No pans, no oil, no salt and pepper. Never got them.
Main light in bathroom did not work for six of the seven days we were there. Requested someone fix it, but were just told a work order was put in.
Central air sounds like a jet engine when it’s on. It’s effective at cooling the unit but good luck hearing anything over it!
Our unit was on the fifth floor and that put us directly next to the outdoor lights for the pool (which do not turn off). Even with room darkening shades, this left the bedroom pretty light at all times. Not super helpful for sleeping.
Our keypad malfunctioned at one point, locking us out of the unit. We had to call the front desk and they manually reset the device so that we could actually get in.
Last, our sheets had someone else’s hair on it when we checked in… long, black hair on the fitted sheet, which left us questioning if they got changed?