Yuman was always responsive and helpful! The space was very nice, clean, and exactly as posted. The house has central heating and I happened to visit in the winter so because it is located in the finished basement the unit and bedroom happened to get quite cold overnight. This is probably the only unforeseen drawback, otherwise it would have been 5 stars all around for me. The location was very convenient with regards to the airport and the amenities were top notch. Would recommend!