Although we didn't get to meet Joseph until the night before we were leaving, he arranged for his brother to be there and let us in and left us an informative note. We also texted back and forth and I feel that he really goes the extra mile to make sure his guests have every thing they need. There were only two drawbacks to staying here, the traffic and his dog whined the first night we were there until he arrived late that evening. But, for $32 a night I can't complain. It's a bargain and it's close to the museum and the zoo. I highly recommend it.