Their house was in a very decent location of Denver. We arrived at 4 pm and we’re not able to get into the Airbnb for at least an hour to an hour and a half. There was not a code for us or any instructions per us arriving. We were staying one night for a concert and we were not able to go to dinner and was barley able to change before we even went to the concert. The owner was out of town and didn’t reply to our messages or texts at all. The person who cleaned the place was the one who eventually let us into the Airbnb after they had to jump through several hoops. It was a put together Airbnb, but not very clean. You could tell it wasn’t vacuumed or swept.