Checkin and communication were a breeze! The space is clean and cozy. I’m not sure if the post mentions it, but it is in the basement so very little natural light, which can be misleading in the morning. The location is amazing. Everything is so close and there are a ton of options. The neighborhood is fun and yet also residential and quiet. The only challenge we had was the noise from the upstairs tenants. Our first two nights there were no issues, but the second two nights we were woken up between 1-2am. And the thing that’s important here, is the upstairs residents weren’t being overly loud, there is just very little insulation between the two floors. We could hear their footsteps and voices very clearly. The footfalls sounded like they might come through the ceiling. The listing does mention this but I was not prepared. When I mentioned it to Lisa she was super responsive, but at the end of the day I think the issue is out of anyone’s control and something to simply be aware of before booking. Overall we had a lovely stay and the residents were very kind!