The host is very responsive and kind. The apartment is neat and very clean. We felt very safe with the cleanliness measures. The space is stylish and worked great for our visit to Children's Hospital of Aurora. It's about a 15 minute drive. My special needs little one couldn't really get into trouble with the layout, either. (There are stairs, but they can be closed off with a door.) It was the perfect size for 2 adults, and 2 kids. I'm sure it would be fine with 5-6 people. Overall, we were very pleased with our stay.