I did not get to stay at this Airbnb due to flight cancellations from inclement weather. I messaged the host to inquire about a 50% refund if canceled more than 24 hours before the booking per the cancellation policy. I did not get a response until I was within the 24 hour period of the cancellation policy. Because of this instead of receiving a partial refund I did not receive a refund at all. Furthermore, although I understand the strict cancellation policy, the airport shut down and all flights were canceled and I was not able to stay at our booking which was an extenuating circumstance that was no fault of my own and I feel the host could have made an effort to offer some refund but no effort was made. I had another Airbnb booked the following three nights and that Airbnb had a strict cancellation policy but the host was understanding in that our flights were canceled and we were unable to get rebooked on a future flight and we were refunded. In such extenuating circumstances it would’ve been nice If the host offered some understanding and allowed us a refund.