I normally don't write a review, but I thought this was needed. We had an early flight to Denver and arrived around 7am. When we landed, I tried to reach out to the host to see if we could coordinate a time to at least drop off our bags. We were aware that check-in was around 4pm, but thought it might not be a big deal to at least drop off our luggage. We didn't want to drive around until 4pm with all of our belongings in the car. There was no response from either host during this time. Not the end of the world, we understand you have other priorities with work, etc. Although, as a host that is renting your space, you would think you would anticipate some communication the day of check-in, so a simple reply would have been nice. Anyway, we waited to 4pm because we expected that they may have had a maid service cleaning or possibly some trouble with late checkout from previous tenants, only to find Will cleaning the residence. Not only had we been traveling all day, we also were only able to get about 2-3 hours of sleep the night before trying to get everything packed and tying up loose ends with work. We just wanted to kick off our shoes and take a nap, not have to wait for the host to finish cleaning the place. In my opinion, this was not a good look and an unprofessional manner to handle this situation. In no way was Will rude or nasty. He was a very nice person and easy to talk to. He even gave us dinner recommendations. Although, this could have all been avoided. Communicating with me would have been easy, just to notify us that they were not able to clean prior to 4pm as expected, and if we could check-in 30 minutes later? It would have been the most ideal situation, but one we would have understood. Along with notifying us that we could not drop off our luggage.
The overall experience was pretty terrible. We could have gotten over the whole late check-in/cleaning experience, but things only escalated from there. As previously stated, we were tired from lack of sleep and traveling, so we decided our best course of action was to take a nap in order to be rested for the evening. However, this did not happen. Shortly after we laid down, we heard a musical instrument (possibly trumpet) playing from upstairs. I know what you're thinking... There's no way someone could be this rude or inconsiderate of their guests. Especially, someone(s) that is receiving payment from a person(s) for their graciousness and hospitality. I'm assuming this was coming from one of their children and Jess/Will would eventually hear what was going on and quickly remediate the situation. Not for one second. In fact, it went from what I would classify as a trumpet, a short time later to someone playing the piano. This went on for about an hour or so. If that wasn't enough, there was footsteps pacing back and forth throughout the house. I'm not talking about general walking, but more of a stomping/running sound. I'm fully aware of my critique. I'm not oblivious and I realize the noise level of older homes and how loud it can be for the person downstairs. I lived in a similar situation at one time in my life, it can be done. With that being said, there was no attempt to mask this or try and alleviate some of the noise that was penetrating downstairs. We never ended up getting our nap. Instead, we got up and took showers. Headed out to a short dinner trying to keep our eye lids open the whole time. Our original plan was to go out and explore the city after dinner but were so tired from lack of sleep and traveling that we both decided to head straight back and try and rest up. We had to be in Steamboat for a wedding the following day. We were going to try and sleep in, since checkout wasn't until noon and we would try to catch up on sleep. However, 7am came around and loud/obnoxious footsteps were coming from upstairs. You would think I would have been mad, at this point, nothing surprised me. Needless to say, this was an awful stay and I would never recommend anyone to stay here if they valued sleep at all. Other than that, it was a fantastic room.
Also, I'm fully aware that the add posted said soft footsteps and activity after 4pm. I guess this was a little more activity than we anticipated.