Valerie did a great job of making us feel welcome; she was very responsive. The listing is great. We had three ladies traveling together and staying on a business trip - two bedrooms and a comfortable futon in the main area. The bathrooms were stocked with additional amenities that were much appreciated - lotion, shampoo/conditioner, etc. There was also plenty of closet space w/ hangers. The location is great --LoHi has so many neighborhood gems. The keypad entry makes it very convenient. I'd stay here again!