I'm not a big user of Airbnb nor am I a big fan so it's probably fair I start with that. My experience during this stay is a perfect example of why I feel the way I do though. I also want to preface things with the fact that I try to match my expectations with cost, and in this case they were fairly high. Check-in was easy enough, but immediately I was presented with messages to take my shoes off, which I understand because I'm that type of person, but when I'm spending a $140 a night on a rental I don't want to feel guilty about not taking my shoes off. Most people, myself included wouldn't walk into any building i.e., airbnb rental, hotel room, office, or anywhere with mud caked onto their shoes. If I track a little dirt into your rental get a mop and clean it up. I don't know what to tell you.
Another annoyance was the BF or husband of the owner presumably who thought it appropriate to ask me how my move was going as the first thing said when we bumped into each other. Because Airbnb insists on a message to the owner during the reservation process I had explained how I was in the middle of a move and needed a place to stay for a couple nights. While this may seem like an innocent/genuine question it felt critical. Looking back I thought you know, "it's none of your business guy I don't know." In my opinion the only appropriate question in that situation is "how is your stay?" "Can I get you anything?" That's it. And if he had of asked that question I may have felt comfortable mentioning there wasn't any wine you said I could help myself to in your rental manual. Something I really would have appreciated because I wasn't able to get to the store before midnight after realizing I didn't have my nightly drink in the fridge.
Lastly, and this is huge, same guy approaches me at 11:45 am as I'm rushing to rearrange my car to check-out to send a message that it was time to go because he had guests that needed to get in there. So let me get this straight, your guests trying to check-in 3 or 4 hours early are more important than me needing until noon to check-out? The rental itself was clean, adequate, and in some ways comfortable though. Having the ability to casually do laundry was nice as well. I could also tell the owner was a nice person who took the time to offer suggestions about the neighborhood, which is really sweet, but not enough to make up for the issues highlighted above.