Jon was great with communication prior to the trip as he was out of the country with limited wifi access during our stay. Very flexible and accommodating with booking as well as check in and check out times, which we appreciated due to the fact that we were driving from Illinois so we arrived very early on the day of check in. Upon arrival, we were unable to access the property as the previous guests had secured the deadbolt on the front door making the keypad unless. However, Jon provided a point of contact and his neighbor was very helpful and personable. He got us in and settled and even was willing to have us wait at his place if we couldn't figure it out. That's saying a lot as we were a group of 6 lol. The home was as described and the beds and furnishings were very comfortable! Great location and very close to downtown. The hot tub outside was very relaxing. The previous guests had left some dirty dishes and wet laundry, but nothing big. We had a wonderful time and would definitely stay here again.