** Scam Alert ** Mint House does not honor their change reservation policy.
When I originally booked at Mint House, I was unaware of how far the Denver airport is located. I tried multiple times and spent hours on the phone with both Airbnb and the Mint House and was unable to shorten our stay by only one day.
Original reservation date 01/27/22
First attempt to change 03/08/22
2nd attempt to change 04/27/22
On both “attempt to change” dates I spoke to Airbnb agents and Mint House agents. Airbnb approved the alteration but Mint House said they could not allow it due to a “glitch”. I have multiple correspondence using the “glitch” excuse.
A "glitch" should never be a guest's responsibility, and that's why I'm calling Mint House a scam.
They should be sued for not following their policy.