Overall a good experience.
Instructions on how to do things like check in were clear.
The unit was clean and the location was good.
Initially there were issues with staying connected to the internet, and there would be loss of connection every so often.
Also, sometimes there would be a gas smell, around the kitchen area.
However, Jack was easy to contact and helped resolve issues whenever they occurred such as the internet problems and the gas smell, so that was much appreciated.