Ling provided us with clear instructions on how to access the unit at our convenience anytime after check-in via the separate rear entrance to the house. After we arrived, it was made very easy to get settled in, with helpful info/details of the house and areas waiting on the end table. As she mentioned ahead of time, Ling later came to introduce herself and was extremely friendly and hospitable. While she was very respectful of our privacy, Ling also made herself available if needed and made our stay pleasant and stress free. I would definitely stay here again. Thank you again Ling and Chris for welcoming us at your lovely home.