The apt is exactly as pictured and communication was great. There a lot of homeless in Denver, and this area is no exception. We felt completely safe inside the apt (you go thru a secured gate w a code plus a coded door before u get to your apt. But if you are a light sleeper or homeless people make you really uncomfortable, you won’t enjoy this area. It is on the top floor so yes there are stairs. Overall this was a good stay for us and we enjoyed this bnb.