Great hosts! Easy to get into the building & the room. Came with everything I needed and they’re just a text away 24/7! If I needed something or something stopped working they immediately responded offering to bring a replacement ASAP. Hotel amenities (hand soap, lotion, shampoo & conditioner) available. A good safe part of town! Tv and heater worked great! Also gives laundry pods if you choose to use the in unit laundry :)