Amy was extremely helpful and responsive. She answered all my questions right away and the unit was clean and well stocked with housewares and cleaning products. Bed was super comfy and nice hot water in the shower great for the winter months! No reflection of the host, but less stars on location because as I'm learning, I'm not much of a city girl! With all that being said, wonderful proximity to Cheesman park and many eateries/grocery within walking distance. Thank you!