First, Vince is very responsive and addresses things you bring to his attention. His involvement, and the unit's great location, are what make the unit desirable. The other pros are the free, secured parking and the secured building. The unit looks nice on the surface, and there is both a Keurig coffee maker with coffee and a large Mr. Coffee. Unfortunately, there are a lot of cons for the unit. If you have asthma, don't stay there. The towels and linens are washed with a highly scented laundry detergent. The dishwasher detergent is also highly scented. Many of the plates, cups and glasses are chipped, and there is not enough silverware for more than 4 people (only 3 regular spoons). There is not one comfortable place to sit in the unit. The photo shows a sectional which has been replaced with a small couch and chair which are not comfortable, and the dining chairs are also not comfortable. The double bed frame makes a ridiculous amount of noise. All the furniture is shabby and/or in poor repair and needs to be updated. There are no blinds on the windows in the main living area, so you have no privacy at night. The sun really heats up the unit in the summer, and the air conditioning unit sounds like a jet taking off. You can't watch TV or have a normal conversation with it running. There is no light over the dining table, so if you want to see to eat after dark or play games, you'll have to move a lamp to the table. We were able to deal with all of the issues except the lack of a comfortable place to sit. Also, the door to the balcony was either the wrong door or it was installed improperly. The lock is on the OUTSIDE, so you can't lock the door. While the location is perfect and Vince is responsive and addresses issues, this unit ranks dead last of the other Air B&B units we've stayed in because of the maintenance, cleanliness and comfort issues.