We were suppose to go home the day before Christmas Eve. Unfortunately we were part of the Southwest meltdown resulting in a delayed flight and eventually cancelled. We scrambled to look for a last minute place and this is when Carissa came through. She was amazing by allowing us to stay last minute. Her communication was subperb and she was extremely understanding and empathetic. I failed to look at the listing in detail. We just wanted something close to the Denver airport with a crib, child friendly, and warm. Carissa’s place met these needs. It is in their house basement and 30 min from the airport. The Star Wars theme kept our children very entertained. Temperatures had dropped very low, temperatures that we are not used to, but Carissa kept us very warm. They control the temperature. What stood out to us was her constant communication in all aspects. Thank you so much Carissa, we will never forget your great hospitality and will be forever grateful.