Negative experience. During a pandemic, there was NO soap to be found, not even dish soap to wash the dishes we used. There were no towels, not even a hand towel in the bathroom or a dish towel. The shower was beautiful, but having no towels we were unable to utilize it. There were bottles of body wash and shampoo in the shower, but all were mostly empty as if they are not checked. It made us question the cleanliness of the house; if there is no dish soap or dishwasher, how are the dishes being cleaned between visitors? The kitchen was also not appropriately stocked with utensils - only two forks and spoons and one knife and there were three of us staying. The lock to the gate that is accessible from the back alley is broken and would not lock and felt unsafe. To top it off, it was 80 degrees when we arrived and we could not override the thermostat to cool the space down. It rose to 83 before the air finally seemed to kick on in the middle of the night, and cooled down overnight. The space is well utilized and very cute, the pictures are very accurate, but for the money we paid for one night we expected to be able to wash our hands.