Good: The house is brand new, and it's nice. Heat worked well. The layout and floor plan is nice, it's a cozy apartment. The location is excellent. Nice neighborhood. Check-in was easy. Host was generally responsive with a slight delay.
Not so good: The bed was very firm. I'm sure it's fine for certain people, but I found it to be uncomfortable. The pillows were awful - flat, worn out, way past their lifespan. I had to go to Target and buy a new pillow after the 1st night. The house wasn't as clean as it could have been. There were leaves and debris inside the front entry. There was a pizza in the fridge from the previous guest. The wood floors could have been cleaned better. The hosts live adjacent to the apartment, and their garage is below this AirBnb, which would be fine but they open and close their garage quite a bit and you can hear it quite clearly inside the unit. While I understand the desire to park your car in the garage, there just seemed to be no concern on their part regarding disturbance. The worst part was that the host thought it was acceptable to open the garage at 6:45 on a Saturday morning. Just flat out not courteous to the fact that they had a guest staying upstairs. I didn't find the host to be friendly, they didn't check in to see how the stay was going or if I needed anything. I would not stay here again - I've stayed in better.