Every aspect of the home was amazing except for the lack of heat. I was freezing both nights even after communicating needing heat the first night. I don’t get cold easily. It was 40 degree weather and the room is an attic with tons of window so I was super sad about the cold. Nevertheless, I think they tried to fix it, but the outcome was the same at night. I hope they are able to fix it before the next guest arrives. Other than that-they went above and beyond by allowing me to check in early. That was really sweet of them. The only reason I gave a 3 instead of a 5 is the heat. Really made my stay unpleasant. The shower was awesome, the decor is cool, great space and clean. Very responsive and thorough with directions.