When first stepping into this home, I was surprised because the majority of the furniture was different. No coffee table, no grill as pictured, etc. I stayed at this home in December and the heat was broken for 2 days. After reaching out Plushy did work to fix the issue. After checking out, they tried to charge me $25 dollars for a crack in a cup that I did not cause. I stay in a lot of Airbnb’s, and this was an unfortunate experience.