Rented this for my mom and grandma, and they gave rave reviews. The only hiccup was the fridge was broken, so we had nothing to store food in for 2 days. But Karin & Royce were super responsive (even over the Thanksgiving holiday), and got us a mini fridge in the time being. Full fridge was replaced, and they gave us a partial refund for the very minor inconvenience. Place was clean, comfy, well appointed. Would definitely rent from again.