Overall, our stay was just fine. The unit is accurately depicted and we knew what we were getting. The location worked well for us as we were visiting friends nearby. It's conveniently located near the airport and in a very nice neighborhood for walking, running, accessing playgrounds. It's very close to Dick's Sporting Goods Stadium and would be good for events there. We were told that the unit will be getting new carpet in the next month, which was our only major complaint. The contact person is responsive and easy to text - you do have to reach out if you need the temperature in the unit adjusted. Overall, this unit fit our family's needs, was conveniently located, and was a great price. Would recommend. Thanks!