I'd like to start off by saying that I had a difficult time with this review, as there were plenty of positives to this stay at this Air BnB. However, ultimately, there were a couple of instances that happened that I felt fell short of my other Air BnB experiences. Now, the issues we had could be resolved rather quickly moving forward and may not seem like an issue at all to some.
First off, the place itself is cute. It was very clean, had hot water, soap, towels, and the host was responsive. It is also in a very convenient location and is priced well.
Our first issue arose when we arrived and there was barely any toilet paper left. The host even messaged me on our arrival day asking if there was enough there (she was out of town and a housekeeper had been there to prepare for our stay), but the fact that she inquired as to that specifically leads me to believe this may be a common occurrence. Our plane was very delayed so by the time we realized there was barely any left it was 11 pm. The housekeeper did deliver more first thing in the morning, however, not before my boyfriend woke up extra early to go out and purchase some.
Our second issue was the following morning when we went to cook eggs for breakfast. One of the reasons we chose this Air BnB was because it had a full kitchen. When we went to cook eggs, we could not find a spatula and there was only a pot for cookware. My boyfriend ended up cooking his eggs in the pot with a plastic take out spoon. We later found a spatula in the dishwasher, which was not emptied before our arrival either.
I asked the host about having a pan, and she said that most people don't cook because there are so many places to eat in Denver. She also said a Superhost friend of hers also only uses a pot and it works out great for her. I felt these responses were a bit condescending. Every other Air BnB I've been to that has a full kitchen at least has the basics. For instance, there was salt and pepper, but the pepper was whole peppercorns without a grinder, rendering it unusable. Just seemed as though I was expected to not use the kitchen when it was a large reason we booked there in the first place.
Our third issue was that in the written directions the host leaves, she asks that the guests turn off the AC unit when not at the house. One of the days of our stay (which was during 90-degree weather), we were out all day to come back, change and leave again quickly. It was hot and we turned on the AC while we were quickly getting ready to head back out. As we rushed out, we forgot to turn it off. A couple of hours later, I received a message from the host as a reminder to turn it off when we are not there. I felt this was a huge invasion of privacy, and it made me uncomfortable. This means she knew we were not there, and that the AC was on (which it did not seem that the unit was plugged into a smart plug, so I'm not sure how she knew). I felt almost like "What's next, am I going to be told to keep my showers under 10 minutes?"
Overall, it was a fine place to stay at, but these couple of instances were negative for my partner & me. I know our criticisms may be picky, so plenty others may find this place perfectly fine.