Pamela was very prompt with her responses and was a pleasant host. We appreciated that Pamela gave us permission to check in early and was transparent about when/if she would come up to the main unit. The home is as pictured and was properly cleaned prior to our arrival. The description on the listing does not specify explicitly that the host lives in the basement unit. That was not a problem overall because Pamela and her husband kept to themselves. We had a lovely and comfortable stay overall.