Check-in was a bit of a hassle, the keypads are very sensitive to any lag in your timing when entering the code. It took each member of our party multiple attempts to successfully unlock both of the building door and the door to the unit. Additionally, there were $300 worth of items we suspect were stolen from the back of our vehicle overnight while parked in the lot. We are confident the doors were locked but it is possible they were not, there are no signs of a break in. The pullout bed in the living room would not lay flat thus making it pretty uncomfortable. We contacted Sonder and were told someone would be out to assess - they did not come. Otherwise the stay was fair - location is great respective to city/community access. Clean unit, well stocked. We were provided with everything that was needed to stay comfortably.