The place was really unique. We loved how it was decorated and it was conveniently located very close to downtown. Its a little confusing figuring out getting into the building and parking but Kerry was available by phone with a very quick response. There was some confusion with the key arrangement but he was able to get us into the apartment in about 15-30 minutes. He did provide shampoo and conditioner. He was great about checking in with us during our trip and offered some places to check out. He wanted to meet up with us and grab a beer but scheduling conflicts didn't allow.