Positives: The Kasa team was super responsive and beds comfortable. Great k cup selection and creamers provided! They tried to make this a nice experience but the unit we were in had lots of inconvenient features.
The real experience: We got placed in an accessible unit, which was unfortunate. The shower was awful. The head moved and was too low for not handicapped people, it sprayed water all over the bathroom, the curtain was torn (they did fix this eventually), it’s too small for the size of the bench. We requested to be moved and they would/could not move us.
There was no storage drawers. We had to hang everything and had to request hangers twice in order to get enough. We requested something to store folded clothes but never got it.
You can definitely hear the road noise throughout the unit, so don’t book if that will bug you. The “loft” is not a loft, it’s a cubby with a bed in it by the kitchen (at least in our unit).
The overhead light in the master was on some sort of timer that we couldn’t turn off so it would turn on at 4 am a couple nights throughout the week.
The washer and dryer was one unit and worked poorly. Towels had stuff stuck to them when we arrived. You also cannot run just a dryer cycle even though the clothes wouldn’t come out totally dry.