I stayed here with my wife and 2 friends while we were traveling through Denver. Vince was very responsive and his instructions for getting in to the apartment were great. I didn't have any trouble using the app to open the door. The apartment was clean and stylish. All instructions were clearly laid out on the table regarding check in and check out. There were plenty of suggestions for restaurants in the area. Vince was very responsive when I was concerned that my vehicle was too tall for the garage. We had been road tripping with a skybox/cargo carrier on our roof and I was unsure if this would fit in the garage of the apartment building. Vince thought it would and told me that he would help us figure out a solution if it didn't. The car did fit and we had no issues but I was very pleased that he was available if needed.