Becky was cordial, accommodating and had good communication. Easy process to book, pay, and check in. I don't think the residents that live below the unit are happy about the Airbnb listing. They were upset about kids playing/making noise at 7:30p on a Sat night. They even went as far as banging on the ceiling with a broom stick, 3 different occasions! Keep in mind we had two kids with us for the football game - we were lights out before 10p all 3 nights, no music, no party, no raging. Also, was strange to get a visit from Becky and her husband "looking for a water leak" while we were prepping dinner. Normally I would not think this was odd if it weren't for the fact that Becky only checked the water heater closet (for 10 seconds) while her husband stayed at the door. If I thought I had a water leak in my house, I would be checking every possible source VERY thoroughly. Honestly, we all felt as if we were being "checked on". Prob due to the fact that the neighbor was bothered by noise. One possible source of inconvenience to the resident below was the ear piercing fire alarms that went off when we started the oven. Something was smoking on the bottom before we even started cooking. Par for the unit, it was average at best as far as cleanliness.