Not the most clean upon arrival, but areas of concern were addressed after I reached out. If have pet allergies, not the best choice as you can tell that dogs are allowed in area. Only was given 2 towels for a 5 day stay but more were given upon asking. Was very chilly down in the basement, but heat was turned on when asked if there were options for heat sources. All in all, was equipped with all necessities for my stay, but probably wouldn't choose to stay again.