Everything was fine and smooth with our stay until the third night when we had an issue with the fire alarm on the top floor going out to the roof deck.
The ac in the home doesn’t get all the way upstairs (the second floor bedrooms were hot at night despite the first and lower floors being perfect temperature). At 10pm on our third night, the fire alarm went off saying “fire upper hallway.” We determined it was the immense heat in the third floor stairwell causing this so had to fan the door going to the roof deck to cool it down.
The alarm eventually turned off. We called the 24/7 number to get the disarm code to the fire alarm system so it wouldn’t happen again. I was told I would get a call back shortly. After an hour I called again and was told to take the batteries out of the fire alarm unit on the third floor and maintenance would be in touch with me tomorrow.
Despite not being the safest thing, we took the batteries out and kept the third floor door to the roof deck open over night to make sure it stayed cool and the alarm didn’t go off again (the light on the alarm was still green after taking the batteries out so guessing it was hard wired. We didn’t want to get involved taking the wires out).
We didn’t feel great about sleeping with the third floor door open overnight but take the chance…
The next night, everything seemed to be fine after unplugging the smoke detector. After coming home from dinner, another, different beeping noise was coming from the main alarm board on the lower level. Again, calling the 24/7 number and nobody was able to help. Slept our last night in Denver with beeping every minute. Maintenance never reached out and the problem never got resolved.
Given the very high price tag for this home, this outcome wasn’t great (approx $3,500 total for a Wed-Sunday stay).