Kathryn is a completely unresponsive host. I asked to reschedule because of my gram being close to passing, I didn’t want to leave my family and not get to see my gram before she passed. Not only did Kathryn not answer me on the day of my booking, she just hasn’t answered at all. If something went wrong with my stay she could have never helped and still hasn’t tried. This is neglectful and unreliable, I’m so glad I wasn’t in Denver with an issue because she would have been no help. I’ve never had a host like Kathryn, and I never want one again. I would have been grateful for any reply but instead, it’s only been silence, and that’s completely inappropriate for a host.