Demi was very responsive during our stay. The place was exactly like the photos, very clean, and the beds were very comfortable. Great walking distance to restaurants, shops and if you are coming in from the Airport via the train. Things to note : Friday-Sunday there is a bar in the lobby and gets pretty loud. We were on the third floor so it wasn’t too bad, but you could hear people outside. Good thing is you don’t have to walk through the bar to get to your room there is a side entrance to the stairs. Also, the day of check out we walked to a coffee shop then came back to gather our things and our code to the outside of the building had expired. Just something to consider on check out day. We were able to get back in as Demi was very responsive and helpful.