Upon booking the place we were met with a $199 security deposit that wasn’t explained in the post. Demi’s cancellation policy was if you cancel within the first 15 mins of booking you can get a full refund. Which I tried to do and once Demi figured that out she decided to prolong her replies until it was past the 15min mark and she simply replied with “sorry it’s past the cancellation time now”. So frustrated with the situation we still continued to March on with the booking. . We requested an early check in and we’re told the housekeepers need extra time to clean and sanitize our room. When we checked in there was stains of something being sprayed all over the wall that was sticky and brown and then cigarette butts on the “non smoking property” patio. So after being told we had to wait for our room to be cleaned only for it to be dirty was frustrating. Then we wanted to watch some March madness games but the tv was damaged by guests before. So no tv, a dirty room and an unhelpful host