When we arrived, it looked like the cleaner had just up and left mid-clean, and it turns out that’s exactly what happened. We contacted Zack and he was very apologetic. We left to get dinner so they could fix the situation and when we got back it was still not finished. The cleaners eventually showed up to finish the job though and Zack issued a partial refund of the cleaning fee for the inconvenience. After that initial issue though the place was great. The location was perfect and we loved the rooftop.