If you are reading this review, please take me serious when I say find another Airbnb. You are going to be overcharged for a place and a company that does not deserve your money. Way to pricey for what you get. Spend your money elsewhere because it was a terrible experience. Started off with a simple request to be checked in early, wanted to get the place ready for my group. They couldn’t accommodate which is no big deal, that happens. I asked if we could do a bag drop which they said they can do for $30 charge. Seems weird to charge $30 for a bag drop so I didn’t do it. I waited it out, then 3pm rolled around (we had 4pm check in) and i asked if it was ready by chance, it wasn’t. Again no big deal that happens. I said ok well we’ve bounced around Denver enough with luggage, can we bag drop a bit early and we’ll walk to grab a beer. They said yeah no problem, $30 charge. Are you really going to charge me for dropping off my bags less than an hour from check in? I’m paying 3,500 to stay here and you can’t just accolades that? We’ll i paid it and we dropped our bags off. Cleaning was still in process so we said hello, dropped the bags and left. We returned at 4:10pm to check in which was easy but we were in for a good one. We walked into a Airbnb that was filthy. Apparently it was “cleaned” right before we got there. It seems as if the cleaners came in and took the trash out and mopped the floors and that’s it. They literally swept the dust and dirt into corners of the bedrooms, there was hair in the showers and on one of the beds, no toilet paper in 1 bathroom, crumbs in the kitchens and all over the balcony, and the floors were sticky. I really wish I was able to show you the pictures that I sent them via Airbnb messenger. I requested it to be clean the following day because it was unacceptable, they were very apologetic and granted me another cleaning (as they should). They came the next day and cleaned again, better job but still left the dust piles in the corners of the rooms. I never experienced something like this. When you contact them all you get is automated messages from a service and not an actual person which is frustrating because they really are no help. I’ve requested a manager to call me for 4 days straight now and no response. Maybe I’ll never get a call. Who knows. Keep looking, Denver is an awesome town and I love it there but wouldn’t come back here. I really am not a unreasonable guy but when paying 1k a night, I expect a standard that wasn’t give to me.