We were not able to enter the house because we did not receive the code. By the time the host responded, it was late in the evening and we made other plans. The host explained that he moved to a new code delivery system that did not work as intended. That said, I dont think this mistake will be repeated. The host handled the situation well by apologizing, offering a full refund and offering a free stay. Although we did not stay in this place the host is an honest person whom I would do business with again.