Gabriela does an amazing job with all aspects of her place. She has clear photos and instructions that take you step-by-step through access to the unit, which is a separate part of the main house. Entry is by an electronic keypad with a new, unique code supplied to you for the rental. The rooms are private, clean, nicely decorated, and have a really warm and cozy feel. You do not need to actually see anyone to easily get settled, but I did happen to see Gabriela when I arrived and she was warm and kind, giving me some great information about the neighborhood and the stay. Speaking of the neighborhood, it is quiet and tidy, with easy access from I-70. If you are in the area, I highly recommend a stay at Gabriela's place.