I stayed at Lana's place just one night while in town for a conference. The place was easy to find, plenty of parking, and check-in was super easy. My stay was better than anything I could have expected from a hotel! The place was so stylish. Super clean, quiet, comfy bed, wonderful shower. Since I can't have pets at home, I thoroughly enjoyed chatty Cat, and that he kept me company almost the entire time. I did not interact with Lana other than letting her know I'd checked in, but she was very prompt in responding. I think she was there, but she was super quiet and left me to myself, which I appreciated as an introvert having been peopled-out for the day!