Rented this to celebrate my husband's birthday, he loves to smoke and that's what we were looking for, a cool place to come back to and smoke. The first night the AC was not working and it felt gross, it was in the 80s in the house but low 70s outside. There was super old food in the fridge and pieces of trash here and there in the house. There are 2 bedrooms in the house, and one in the garage but that's where the host stays. I didn't realize that, i thought we got 3 rooms. There are 5 beds, a futon and then like 3 air mattresses with holes in them. My nephew and his girlfriend had to sleep on the couch because none of the air mattresses would stay inflated. There is also not regular stairs to go up to the second bedroom but like attic stairs. Our host was there, drunk, when we arrived. We told him about the AC immediately and he proceeded to apologize. He would do a partial refund and told us about how we overpaid anyways but once i asked about it the next day in messages he ignored me. I was told by him the next day that he would get a window unit and an air mattress, we had 2 days left and i never heard from him again. We got locked out of the airBnB on the 2nd day, the host wouldn't answer his phone after calling 9 times and finally called back after we hopped the fence to get in. That Night when we were trying to hang out in the garage, without him, the house alarm started to suddenly go off, the host again wouldn't answer his phone, the codes were not working and when i started to record a video to show AirBnB because i was getting sick of everything, it turned off. We didn't hang out in the garage after that and frankly felt unwanted. I voiced my concerns to the host, he offered solutions which i said "OK" to, but never did anything.
This was our first AirBNB and i feel like it was terrible. Not only was i told that i paid more than anyone else who stayed there, but he told us he would be helpful and accommodating and at no time did he ever say my requests were unreasonable. He would say OK and that he would do what he could to fix it and do nothing. Next time I'll either do way more research or just stay at a hotel. It was so frustrating to have that going on AND feel ignored and unwanted when we were well paying and respectful guests.