Host was not responsive, did not provide check-in instructions till late evening. I have sent several messages and called several times. I was pretty stressed out and booked hotel as a backup option. I got Airbnb support involved to get check-in code. Very prompt in sending cleaners at 10:00 AM for check-out and was pretty rude and unfriendly as we were rushing to checkout. I wish they would have sent me a reminder on checkout time.