Anna was incredibly kind and responsive. I was in town for a family emergency, and she helped me get into the space early, which was very helpful. The basement apartment is clean and comfortable, and if you're traveling with several people, an amazing value (two good-sized bedrooms and a sofa bed). The neighborhood is peaceful, and I was able to walk to DU in under 20 minutes.
Be advised that although there are windows in both bedrooms and the kitchenette, it is a bit scant on natural light. If you don't mind that, there are plenty of bright lights available in every room. This isn't a criticism, just an issue of preference.
Coffee and sugar were thoughtfully provided, which means a lot to the coffee addict that I am, and the apartment door opens up to a quiet backyard space. It's great for DU visitors or anyone wanting a quiet, good-value stay in the area.