The staff was very accommodating and nice. Due to Covid, there was no housekeeping. They were very responsive in bringing new linens. Parking is a hassle and expensive. It is centrally located to many downtown restaurants and popular areas. However, there are many people living on the streets nearby (the pungent smell of urine in the street is awful), the train runs by the hotel into the wee hours of the morning and walls are very thin because you can hear all the sirens and riving of vehicle engines all night long and we were on the 12th floor.