Communication was excellent prior to and during my stay. The unit was exactly as advertised and in a great location. I agree with some of the other guests in that the bed was quite uncomfortable however I know that is subjective based on the person, no fault there. The shower really needs a caddy (bring one with you if you're so inclined) as it is very narrow and there's nowhere to place your products except on the shower floor. Bending down to pick them up presents a challenge. If the upstairs guests are of the heavier or louder persuasion, you will hear every word and step. Lock your vehicle EVERY SINGLE NIGHT! I forgot to lock mine once and had some things stolen that night, no damage to my vehicle, but some items were taken. I suspect homeless folks going around trying door handles looking for unlocked ones. Range top seriously needs a vent as I almost set off the smoke alarm a couple times from cooking.
All in all, a good stay and nothing to be unhappy about.