A little surprised by the other reviews stating their appreciation with Rachel’s communication. I messaged Rachel four times and did not get any confirmation of her seeing any of the messages. None of the messages truly needed a reply, but it would have been nice to know she saw them. (ie: I would be bringing my service animal, what time I would be checking in, that I was all checked out). She did message one time in the morning an hour before I checked out, but that was all and it felt like just a reminder that she wanted me to leave. Additionally, when I passed her house as I went to check in, Rachel quickly drew all of her blinds as I approached, which I found to be a little rude. There were also many bugs, which may be just expected because it was a humid summer day (multiple gnats, two or so spiders). Otherwise, the stay was pretty comfortable and the bed was great! I just felt a little alienated/unwanted during my stay and it was not a very warm environment. I would not stay here again.