The photos are inaccurate. The rooms are a lot smaller, and darker than they are represented. The beds are very uncomfortable and the front desk is unresponsive for requests for extra blankets or pillows to help mitigate that issue. We had planned to stay for 4 nights and decided to leave after 2, mainly due to the uncomfortable bed. We came to find that the cancelation/refund policy was inaccurate and frankly a lie. The cancellation policy states that guests will receive a refund for all the days they do not stay, but we were only refunded for one day. We spoke to the front desk, spoke to a customer service representative, spoke to a manager, logged a complaint with their headquarters via email. We received no word back. We were out of the room before check out time without receiving a refund for one of the nights we would have stayed. So sentral had the opportunity to fill the room and make money off someone else and are just pocketing the money that we paid to stay in an uncomfortable bed in a room that wasn’t what we thought. Also, the WiFi went out, and the tv didn’t work. This was annoying but not that big of a deal. But through all the people that we spoke to try and rectify our issues, the WiFi issue was the only thing that the staff was wanted to talk about. All other issues were just ignored. I wouldn’t waste your time or money staying here. If you encounter any issues that aren’t related to the WiFi they will not acknowledge them.