Aside from the perfect location, spacious modern layout, and finding the apartment very clean, management was a total disaster. It is run by a company instead of a host, so it felt very impersonal. Very “investment project” and zero hospitality. Check in communication was awful and we arrived very aggravated with nowhere to go, because they kept telling us they didn’t know if we could check in early. The chain of copy and pasted “we won’t know about early check in until the day before”, “we won’t know until the day of”, and then when we landed “we don’t know but we’ll let you know” was so aggravating. It’s the day before and you don’t know if someone’s staying there? How is that possible? When our room was ready, we were locked out for 20 minutes upon arrival. The whole building uses finicky keypad locks that may or may not have working batteries. They also said our door code “may have not synced up yet” so you’ll be dealing with bad technology. Someone came to “fix it” as we were settling in, and when we returned at the end of the night we were locked out for half an hour (which is a horrible thing to go through on a trip)! We were lucky that someone finally picked up the phone to help us. It makes no sense to pay the nightly rate in addition to the high cleaning and service fees when a hotel is a lower price and provides service and hospitality. Plus somewhere to put your things if you arrive before 4pm, and someone to talk to if you can’t get into your room.