The house is very nice, and the location is great. Unfortunately, the house was not properly cleaned prior to check-in, even though additional time was granted to host. The kitchen (countertops, pans, glasses, microwave, coffee machine & floors) was not properly cleaned. In addition to the kitchen, the primary bathroom and was not cleaned. The sinks, vanity and floors not properly cleaned; from hair in the sinks/drawers to blood on the duvet and down the front of the vanity. Images of our experience were provided to our local host, Evolve, the owner and Airbnb. We requested a small refund (1 night free and waive the cleaning fee), however all were denied. Based upon the positive reviews of this property, were we hoping for a great stay, but unfortunately our experience was less than positive...quite frankly disappointing.