Julia was very sweet, friendly and responsive. The instructions and communication were great.
Feedback is mostly good:
•	The place was old, but well renovated with a great balcony and view.
•	The location was great - close to the useful Free Mall Ride bus.
•	The building had a gym and pool, which was a great perk.
•	The rooms were nice and the beds comfortable. The unit was spacious.
•	It wasn't noisy despite being downtown.
Some drawbacks:
•	The bathroom in the 1st bedroom only had a frosted glass separating the bathroom from the 2nd bedroom. As a result, if it was used at night, the light would stream into the 2nd room
•	One of the bedroom’s and bathroom’s door didn’t lock.
•	We needed to buy our own toilet paper, soap and shampoo was a small issue, but would have been nice to know beforehand.