The loft was everything we expected from the listing (and other reviews)- beautiful, clean, well-equipped, comfortable, and in a great location! The bed was one of the most comfortable we have ever slept in and it was spotlessly clean. As others have mentioned, the building is next to 2 homeless shelters, so there were a lot of homeless people on the surrounding streets. We had no issue and it wouldn't deter us from staying again, but it is worth mentioning as someone staying alone may feel uncomfortable coming in and out at night (there were multiple people lingering in the alley between the parking lot and unit every night after dark when we came and went). We gave less than 5 stars on communication and ease of arrival because the lock code that Dawn initially gave us for check in didn't work when we got there so we had a delay getting in. Otherwise everything was great and we would stay again and recommend to others!