Let’s start with the bad:
-The entry code didn’t work on the door upon check in and the host refused to fix the issue for 9 hours. They remotely opened the door for us initially but we had to rearrange our schedule because they would not fix it so we could access the unit ourselves. Had to get airbnb involved to resolve. Communication on the subject was poor, but we did receive a small reimbursement for the trouble after airbnb claim. I wish I had read the reviews more carefully, looks like door access has been a continued issue for this location for at least 6 months and has not been fully resolved.
-Microwave did not work. A second microwave was eventually delivered after a few requests.
-While the unit was clean, it’s in need of a deep clean and a few updates. (Some staining on the carpet and a few gouges in the drywall, every single mug was chipped, etc)
-No place to put toiletries down in the bathroom, had to put them on the floor or carry them back to the bedrooms.
The good:
- Neighborhood was excellent with lots of dining within walking distance. It’s what saved this review as it was a charming location.
- While the space is on the smaller side, it was functional and filled our needs. I think this is a good weekend space, it was a little tight for a whole week.
- Washer and dryer were nice to have access to.
I really struggled to write this review as I’ve never had to write a negative one before, but here we are. The 9 hour no access issue was not acceptable and the poor communication really started our stay on a sour note.