The place was okay and is accurate to description. However there are a few things that really made it a bad experience for us. There are long windows directly next to the bed that don’t have a curtain so its very bright in the morning. The bed was very firm, not comfortable for us. The worst part about this experience was i tried to get a package delivered and it never came. I didn’t realize but Sonder puts a notice on the building to delivery services that the building does not accept packages and to ship back to sender. Extremely inconvenient if you ever need to get something delivered. When trying to communicate with someone you just message with someone from their call center and all they tell you is “Sonder is not liable for your package”. Made the experience very frustrating.