bad customer service/communication, terrible smelly water pressue, fridge smelled dirty so we left it closed. water from the fridge was undrinkable, not one USB plug, tons of fire hazards due to extension cords running under furniture. Lumpy pillows. Kimberly lost my paperwork so check in was delayed for almost an hour. The front desk HATES air bnb because this is primarily a long term rental place. I was threatened by the front desk because I parked out of the way in the "wrong spot". Met me at the door screaming to move or they would call a tow.... bad first impression. Kimberly gave me the wrong instructions multiple times which led to the front desk screaming at me which was very unpleasant and scared my wife to the point that we decided to just pay for the room and find another place to stay after the first night. The only good part about the stay was that it was in the city that we needed a place to stay. I would never recommend this place to anyone.