Where should I begin? This booking had the potential to ruin our whole trip, it was a horrible experience that I’m still dealing with!
My friends and I took a trip to Colorado, and were excited to find this property. It was described as a townhome, with parking on premise, AC, and other amenities. It seems to be a great find, but it was the complete opposite!
When we arrived at the neighborhood we were shocked by the location, it didn’t seem safe at all! Finding the property was extremely difficult... we were looking for a townhome, but it reality it was a basement apartment. We decided to give it a shot, but we left immediately! The property felt like a bait and switch, it definitely wasn’t what was described. One of the biggest issues was the AC. Some rooms didn’t have vents, some of the vents wouldn’t blow any air, and the AC is controlled by the host. When I contacted the host about the AC he changed the listing to remove AC from the amenities (extremely shady if you ask me). As a result of medical issues, we had to leave the property and find another place to stay.
We contacted Airbnb as soon as we left, and after a couple of hours we got an email stating that the host had agreed to give us a refund. It’s been a couple of weeks and I’m still waiting for my refund! I wish I had done my research on this host, if you read his reviews on other properties he has bad reviews as a result of deceitful listings, rudeness, and even SPYING on guests!!! I would encourage everyone to do their homework before they book!