Ryan had great communication, very straight forward about where to check in & rules.
The space was not very clean felt like someone had stayed there right before use and that’s a very icky feeling to me. There was dust & debris on the ground, throw pillows had dog hair on them, couch’s were visible stained. They had a washer & dryer we were able to use but there was linens from the past stay still being washed & other linens on the washer/dryer.
You can hear all movement upstairs, I understand this is something hard to control when having a split level/basement. But if you are sensitive to noise keep that in mind!