This location earned its rating based on many different inconveniences starting with the parking. The location is located down town and does not have any assigned parking or park deck for its tenants and travelers to stay comfortably and safely. In addition to that the elevator broke on the 2nd day of my 5 day stay on the 5th floor. I was not once offered to be accommodated in any way which in terms put a huge damper on my experience. Location is good and close and the response team is extremely friendly and helpful if you need help with anything.