I want to start this by saying: I’ve never written a bad review before. I’m pretty low maintenance and easy-going so it really takes a lot for me to get worked up enough to complain and, what’s more, write a bad review. I recently stayed at this home in Denver for 2 nights, even though I booked and paid for 3 nights. We left early because the house was not as we expected and certainly not as clean we were comfortable with. The sheets smelled clean, but the comforter had fresh stains on it. The nightstand had dried, sticky residue on it, the bedroom walls had grime on it, the carpet didn’t seem vacuumed, and the bathroom had hair in the sink and on the door. The apartment itself isn’t situated in a great neighborhood and is close to the corner of a Main Street and the sounds of extremely loud cars and sirens were CONSTANT throughout the night. The room was very hot (even at the end of September) and there was no fan, so we were forced to sleep with the window open and listen to the loud road. I’m usually not one to go out of my way to complain or make a fuss, but here is the real issue: The Ad itself for the room said it was for 2 guests, so, it was an oversight of mine not to physically add a second guest at checkout. Upon my first night of arrival, there was only one towel in my room. So, I messaged the Host, Luis, asking where I could find another towel for my boyfriend. Then, the Host, Luis, responded to me saying that I owed him $10 extra per night for the extra guest. Confused, I looked back at the ad and scoured it to find where it said this. I did find a section that I had previously overlooked: “Additional Costs.” It indeed stated $10 extra per guest, per night. Since we left early and didn’t even stay the 3rd night that we paid for, initially, I refused to pay the “extra guest fee.” But, since it does technically include within his ad that there is a fee, I sent him $20 for the 2 nights that we stayed. I thought that was fair. However, because I booked 3 nights, he asked for $30. Considering the honest mistake, the fact that we didn’t stay the 3rd night that we paid for, and the uncleanliness of the place, I figured he’d be understanding and reasonable. I never tried to ask for a refund for the 3rd night or even intended to write a bad review about the cleanliness problem. However, he has been unreasonable and, in my opinion , rude, in our conversation about this matter. Between my Airbnb account and my boyfriend’s, I’ve stayed in a lot of places and I’ve never had such a bad experience! I’ve never had a Host be so unreasonable and aggressive. The price for this room...