The instructions were clear. Check-in couldn’t have been easier. There’s a binder with instructions, as well as resources and nearby places of interest.
The space itself was roomy and comfortable. With the exception of a kitchenette instead of a kitchen, it was practically like having an entire apartment to myself. Having a coffee maker, mini fridge, microwave, and electric teapot helped me with my goal of only dining out once a day for the duration of my stay. That adds value! Lots of personal touches like shampoo, conditioner, body wash in the shower, hand lotion by the sink, dishes, tissues, books (I left behind Crying in H Mart for a future guest), a huge selection of pillows, and even a throw blanket in the living room, really added to the homey feeling.
I did need to contact my hosts a few times and they were helpful and replied expediently.
Traveling alone, feeling safe is important to me and I felt safe through my stay.
Highly recommend and I hope to return.