***THERE IS A MINIMUM CLEANING FEE FOR A REASON***
Upon check in at 3:00 we were told that the house was not ready and still needed to be cleaned. After working that out and arriving at the house, it looked cute, just like the pictures. After a closer look at things, we saw differently.
The two downstairs bedroom headboards were not attached to anything and leaning over the bed. I chose not to let my children sleep in the beds. I was told that I should’ve just pulled the headboards out myself so the beds could be usable.
The kitchen pots, pans, silverware, etc were very dirty. The pans have grease and food stuck to it from the other guest. Food stuck on the silverware. I did not feel comfortable cooking there, which was the reason for renting a house not a hotel room. Kitchen is also very cold due to the fact that the backdoor does not fit the frame correctly and air flows right through.
The couch is stained and dirty. Carpets were never vacuumed.
Attic that was converted into a bedroom and was also never vacuumed. Taking a closer look we found two different mouse holes that are in the upstairs bedroom. Yikes!
We asked for our money back. When speaking to the host they were defensive and I was made to feel as though it was some how my job to bring these things to their attention. I do not know who keeps tabs on this air bnb, it unfortunately was not what we expected!