We stayed at Amberly’s place from Dec 24th to Jan 1st. Needless to say we had a great experience in Denver as our first getaway in quite a while! Some things (furniture mostly) do not match the pictures but that’s to be expected with home improvement! The apartment is the perfect size to accommodate 2 people perfectly and has the necessary kitchen appliances to make simple meals (we fell in love with the toaster oven). The mini fridge doesn’t include a freezer compartment, but that’s a none issue for us (but maybe it is for any person reading this). The distance from the apartment to mostly any point of interest in the city is about 12 minutes on average so you can quickly get anywhere without the worry of being stuck in traffic if you go out at peak hours. The parking space is perfect for rentals, and we surely recommend getting one to go about anywhere!
Amberly was very responsive with any questions that we had and paid close attention to any mishaps that may have spurred in a moment’s notice. The shower drain was fixed within hours after it got clogged one day, and so was the hot water when it also gave out at another day. She would check up on us to make sure that we were comfortable during our stay.
Now, to the not so thrilling part. My boyfriend pointed out some things that had me concerned at the end of our stay. The first thing he noticed when we got in was hair on the couch that was clearly not ours. Along his scanning of the place, he also noticed that two of the five vents for the air conditioning were heavily dusty, and so was the extractor in the bathroom. He also found that the mini fridge was not cleaned when we were going to put our groceries away. The windowsill in the kitchen was also very dirty. Just one short finger swipe on it gave us what looked like soot residue. He then moved back to the couch after, noticing there was a gap between it and the wall, and he found: a hair scrunchy, an aluminum foil that covers the top of wine bottles, and a lot of accumulated dust. He made the point that how is it possible for this place to state they are doing a five step clean up when it is in this condition, not to mention the carpet. How do they have time to disinfect it after each guest leaves if they have someone else walking in the same day? In the bedroom we found one of the chairs was broken so we left it alone, and the bed was sunken in at the middle making anybody that slept in it (we did for just one night) be sucked into it no matter how much you tried to roll back to the edge. The sofa was more comfortable for us without pulling out the bed.
At one point in our interactions with the host there was mention of a cleaner which led us to understand the host hire someone to clean after the guests have gone. This is totally understandable if they themselves are busy with work remotely since the pandemic, but what is not understandable is why they didn’t check up after the cleaners were done to see if they had done their job right. As a business owner, you have to take care of what is making your income, specially since the business is hosting other people that want to relax away from home. Speaking of trying to relax, the description of the walkup states it’s fitted with heating. In a way it is, but the hosts control the thermostat upstairs. One night it never came on for us, which were also a day they had people over and we could hear loud running and stomping.
Adding to the list that weren’t there: the washer and dryer (at least they weren’t inside the apartment itself. We didn’t ask if they were somewhere else in the premises).
In conclusion, Amberly is a great host that is very attentive and has a cozy spot in a beautiful place. In the future one should be more vigilant of the cleaner/s to make sure the work was properly done. Small slip ups can be corrected easily. We did not relay this to her because we’re the kind of people that don’t like to bother anyone even if it does affect us slightly. Do give her listing a chance. I’m sure she would have fixed all that was mentioned by the time someone else is reading this. We would surely stay again if it were done and we’re definitely visiting Denver again!