Our stay at this Airbnb was unfortunately not what we were expecting and we did not stay more than a few hours before getting refunded and finding a new place last minute. Initially, Clay was very responsive with his communication leading up to the trip, but we hit a major issue upon checking in - Neither bed was made and all of the towels were balled up in the bathtubs. It was clear that nobody had cleaned the Airbnb between our stay and the previous guests which was unacceptable and wasn't going to work for visit. Clay took a good two and a half hours to respond which left us hanging in limbo instead of enjoying our trip. Had Clay been available during our check-in to take care of the cleaning issue, we would have been a bit more understanding. But ultimately the place wasn't fit for new guests to sleep in without clean sheets or clean towels so we opted to get Airbnb involved to issue a full refund so we could find a new place last minute. As nice as the home was, the unclean welcome and lack of responsiveness was a deal breaker. I hope this was an outlier experience as it seems his other reviews are glowing, but I wanted to let people know the issues we experienced.