From the planning stage through the end of our visit, Ann was always available to answer any questions we had. The house manual was complete and beyond our expectations; and we were very happy with the recommendations for parks and restaurants. The house is very comfortable and welcoming. Our entire family of 9 felt very relaxed there and never felt the least crowded, even when the four that live in Denver joined us. It was a wonderful home base for our visit. Thank you Ann and Mike!!