The home was beautiful and the description was accurate.
Leaving a review to let future guests know to be communicative prior to the check in process.
By the time we had arrived at the home, it was 10 PM, 7 hours after allowed check in time. We could not enter since the electronic door lock was malfunctioning. I had reached out to the hosts multiple times and also called the backup numbers provided by Airbnb. Neither myself nor Airbnb could get in touch with the host. This was obviously not a pleasant experience and we had to book at hotel room at midnight. What added to the frustration was that when we had gone to the unit the next morning after the host fixed the lock, I was told that cleaners were still preparing our unit for our stay. This didn’t make sense because the unit should have been cleaned prior to our 3:00 check in time the day before.
Regardless of all of the issues with checking in, the home was exactly as described. The hosts made the effort to try to make it up to us by refunding the night + cleaning fee which we appreciate. I have full confidence that the issues we experienced will not happen to future guests. Just make sure you communicate when you anticipate checking in so that the hosts will make sure they are available if there are any issues.