Susan and Jon definitely met our expectations. My two sisters and I visited Denver for the first time. We checked-in really late due to our delayed flight but they were very understanding and were able to work something out. The place is about 25-30 minutes from airport but within a short drive to downtown and had many great food options nearby (within walking distance!). The neighborhood was very calm and safe. Susan's local food recommendations were really delicious. The room is part of the basement but you do have your privacy/own bathroom, there's also a kitchenette available which is convenient. Overall Susan and Jon were very thoughtful, they had delicious muffins for us when we checked in and even offered their coats/jackets as they had their first snow day on our arrival. They truly made us feel like we were home! Definitely recommend if you are looking for some great hospitality and safe place to stay.