Beware that this Airbnb is not a mom and pop Airbnb, it’s very corporate. We enjoyed the Airbnb itself. It’s in a great location, was quiet and comfortable, and was exactly as how it was described/pictured in the post. However, communication and honesty is lacking in management. I left an expensive white jacket in the front closet and realized it shortly after checkout. I asked them if I could come pick it up that day but they told me it wouldn’t be possible but they could ship it if they found it. The next day they tell me they have found it and they ship it back to me, which I paid $35 when it only cost them $12, very corporate. The problem is I received someone else’s clothes that were a red sweatshirt and black joggers, not the white jacket I described. I let them know I received the wrong clothes and asked if they still had my jacket which they said they did not. I believe someone, whether it be the cleaners or Airbnb staff, kept the jacket for themselves as it was an expensive jacket. I asked for a refund for the shipping I paid, they said sure no problem. A few days go by and I hear nothing nor get a notification about a refund. I sent them a follow up asking when the refund will be posted and within minutes of them responding, I receive a notification from Airbnb that they issued the refund. However, they issued the refund to the card I used to pay for the stay and not the card I used to pay for the shipping. Also beware if you’re staying here that the street cleaning is done on the third week of the month April - November. We arrived around 2 am when it was dark and the street signs were covered with tree branches so you couldn’t even read them. We parked on a street that was full of cars so assumed we were fine but we received a ticket because it was the one day a month they do street cleaning on this particular street. It was difficult to find parking because it was street cleaning week and all of the surrounding streets have various days they clean. I think parking would be fine if it wasn’t for the cleaning week. It would have been helpful for the check in instructions to notify you the surrounding streets are the third week so if you decide to stay here, please be aware. I understand both of these issues were my fault, but I’m frustrated with the dishonesty, lack of communication, and incompetency of this Airbnb. I would not stay here again.