The unit itself was beautiful and just as described. Spacious, modern and well designed. The area is very up and coming, a bit industrial but very close to cool restaurants and bars. Initial communication was a bit poor (we didn't get a passcode to the door, etc), but they were very fast to respond. The reason I gave this 4 instead of 5 is that it's right next to a major freeway - and you hear EVERYTHING. So bring earplugs if you plan to sleep. The windows are ultra thin - you hear all the cars speeding by, even overnight when it's not so busy. On the flip side, the beds were SOOOO COMFY - the pillows and sheets were great. Once I got earplugs, I slept like a baby.