Danielle is friendly and welcoming and easy to get ahold of. She keeps the key in a lockbox on the door, so once you have the code, it's easy to come and go. The house is a five minute walk from the light rail, and a ten minute walk from SoBo restaurants and shopping. I was traveling with my toddler by myself, and not having to bring a car seat and rent a car was amazing. The first thing I noticed about the house is that it's immaculate. Seriously the cleanest place I've stayed outside of like, hospitals. Which, when you have a toddler who loves to taste-test everything in sight, is so, so valuable. The house is pretty close to the highway, so there is traffic noise if you have the window open, but it's mostly just a white noise and I didn't have any trouble sleeping. That mattress is great. Something to know, if you're traveling with a stroller or other heavy rolling thing: there are four concrete steps to get up onto the porch. I put a little muscle into it and it was fine. Other things: the hot water comes on instantly and the water pressure is awesome. Overall a great stay.