From the very beginning, Nanci was very responsive. While we didn't meet her until the end of our visit, it was as if she were there the whole time because she answered all my questions promptly and left notes and a map around the apartment for our convenience. Make sure to ask her for recommendations if you are not familiar with the area. The private basement apartment was cute and cozy, perfect for three of us visiting Denver, and getting into the apartment was convenient as it required no physical key and required a code instead. It was located in a nice, quiet neighborhood not too far from essentials like Safeway, and it was relatively close to downtown Denver if you have a rental car. If you don't have a car, I believe the Light Rail is not too far away (though you'd have to ask Nanci about that) but if you use Uber, that is a really good option since an UberX driver can get you where you need to go pretty quickly and at a good price. I would say the only thing to look out for if you are a light sleeper is hearing the footsteps of the people living upstairs. Otherwise, if you are a heavy sleeper, then this place is perfect for you. Our only regret is that we didn't have more than two days to be in Colorado but when we come back, given the opportunity, we would definitely stay here again!