Michelle is a great host and very prompt with messages. The unit itself is very clean and well kept up and a great place to relax. The only reason we didn’t give it more stars was due to the area of town it is located in. There is a homeless encampment next to the parking lot provided by the host where our rental car was parked and many homeless people in the alley way doing drugs, which you have to walk through to access the unit/ parking.