Susan was extremely kind, easy and quick to communicate with and very helpful. She was willing to chat with me over the phone prior to our stay to discuss activities and places to visit during our stay and went over some rules in a nice and considerable manner. She checked on us prior to arriving and throughout our stay. It was a beautiful guest house and just enough room for the 2 of us. It was clean and comfy, and I love the heated bathroom floors- just wish I knew how to keep it warm all the time. The lighting from the ceiling windows was beautiful and helps make sure you are up and ready for the day. She had shampoos, conditioners and body washes (all great brands), q-tips and towels ready for us. The bathroom counter had no room to put things to get ready, but the rest of the house weighs it out. Susan communicated with us throughout our stay and even recommended more places. I absolutely loved her place and would recommend it. The only downfall, although it is a nice walk to restaurants and the nearby lakes, the area was a little scary at night and I would not walk back from a restaurant in the evening once it is dark. There are people that live in the house next to the guesthouse that come in and out of the same gate, the noise scared me until I knew that Susan was aware of the respecting tenants. So sweet and loved her place!