I didn't have a chance to meet Hilary, but she made my travel easy and convenient. The house is very nice and located in a great area between downtown Denver and the eastern parts of the city. I felt very secure in the house and it had all the things needed for me to either chill out inside for a snowy night, or make plans for a day on the town. Having WiFi access made it very easy to plug into the world to check show times and transit routes, or to unplug and just lounge about in the excellent Spring weather. Hilary keeps a great house and makes it easy to use. An excellent stay.