To start this review, I would like to state that the location was beautiful, ideal for the event we were attending and very clean, but almost from the start, we experienced problems. The problems escalated to the point where we had to get Airbnb involved multiple times and may have their legal team involved. We did not feel welcome by the host and the disabled persons in our party felt threatened, humiliated and discriminated against. We had 8 persons in our group, all accomplished professionals including a doctorate and doctor. We also were traveling with two disabled persons who were in need of service animals who were certified by M.D.’s and served a purpose. We do know there is no “official” certification for a service animal but to fly and in this day and age of social taboos against service animals a certification from a doctor is almost a must. Both dogs are trained and housebroken, one dog is hypoallergenic and does not shed, the other is shorthaired and shedding is minimal to nothing so there is no smell associated with them. There was no policy of informing the host of service animals (hence since has changed). At the start of the trip the host strangely asked me (the guest who booked the air bnb) about my career and the LinkedIn’s of all the other guests, it seemed she wanted to gauge us by our careers and social status, which is already a form discrimination. The next day after our arrival I receive a text in all caps about the dogs and to come home immediatly. We had just left for a quick bite to eat. The dogs were left in the house with a member of our party who was not feeling well. They were not left alone and were off duty. She proceeds to call and yell at my girlfriend, one of the owners of the dogs and also a J.D. My girlfriend explains calmly the reason for the dog and also not all disabilities need use of the dog 24/7. The host proceeds to yell and improperly inquire about my girlfriends condition for approx. 15 mins. My girlfriend many times tries to end the conversation but the host keeps antagonizing her. We finally end the conversation. Airbnb does have a policy about leaving a service animal alone, though the dog was not left alone as stated above. Even so we tried to compromise and said, to try to be compliant, we would not leave without their respective handlers. Even so, the host (this is all documented) continues to harsass us through Airbnb messaging. She tried to improperly apply ADA law, federal law, Airbnb policy, accuse us of false accusations, and so on. Her assistant then comes to the house, lets one of the dogs out, and when asked if she could help the ill guest bring the dog back inside says “no” and also “I know a house like this in Miami would only be 200k but...