This was my first ABNB experience and I felt some trepidation until beginning my email and phone correspondence with Allison where she asked my favorite breakfast foods and responded to my many questions. She had a “nothing is too much to ask” attitude. Allison generously offered to pick me up at the airport, which I very much appreciated. I arrived early in the day exhausted after multiple flights from the East Coast and was thrilled by Allison’s personal and friendly welcome. She kindly offered me naptime in her family guest room prior to my room being ready. When it was, it was a huge treat to find my room and bath immaculate and thoughtfully appointed, rivaling a 5 star hotel. There were fresh flowers, a thick ferry robe, slippers, lovely towels, the fridge was stocked with lots of juice, milk, and sodas, and the cabinets contained my breakfast choices. Throughout my 6 day stay Allison asked me to please let her know if I needed anything at all. (All I could think of was a box of kleenex and a hook in the bathroom for the robe.) My space was everything anyone could want- the cleanliness, care, and attention to detail created a serene atmosphere that I looked forward to after long days with my 4 ½ year old grandson and family. The room and bath was spacious, lovely. It truly was a home away from home; she got all the details right. I highly recommend. I am sure you will be as pleased as I was.

After reluctantly leaving Allison’s I lodged in South Berkeley through VRBO, where my experience was the exact opposite and quite unpleasant. This showed me just how incredibly lucky I was to have found Allison. She is genial, warm, interesting and with a true gift for making one feel welcome and cared for. She was beyond gracious throughout my visit, and I hope very much to return to Allison’s when I next visit my family. Allison, thank you for all and hope to see you soon.