I stayed at Henry’s for 9 days I believe, along side my mother and 1 year old son. Overall the stay was fine. There were a few hiccups when we first arrived. The kitchen was just flat out dirty. I did contact Henry and he offered right away for his brother to come and clean the next day. My mother insisted that we just clean the kitchen ourselves. Henry did offer to reimburse us for the cleaning supplies, cleaning fees, and a one night stay . There wasn’t any face towels either, only big towels. They ended up bringing face towels to us the next day. The batteries for the thermostat were out as well, we ended up replacing those. There were spider webs in the bed rooms and so much dust under the beds. We were also told there was a fire stick connected to the tv, but it’s only Netflix and Amazon prime apps that are available on the tv. In the pics there’s 2 couches, it’s only one. The place is very spacious, parking isn’t bad, very close to Bart station, and overall a great price point. I believe they’re doing the cleaning themselves, they need to hire professionals. They always responded to us pretty fast and never neglected us. They are nice people! The place just needs some TLC.