I arrived late so took a while to find the house. When I arrived, hot water wasn't working so had to take a very cold shower the first night. Alerted Shereen about the issue, got a response the following day. Hot water heater needed to be fixed, but would take a few days. I needed to find alternative accommodations for showering. Luckily, my office was nearby. Situation eventually resolved on my last night. Hosts were apologetic and did their best to make it right. Other than that experience, everything else was great. Good location.