This place is fine. To be honest, it's the first Air BnB I've checked into where there was really no personal connection. This is very much a business. The only time the hosts communicated with me was to ask me to pay for 1 night of my husband staying over (despite the fact I told them sooner, I didn't think there was a charge for 1 night) but after he checked out, then I got a note saying I owed one night double occupancy. Then the next note was to ask when I would leave on my last day. Again, completely valid and totally fine. But this is not the place you go for a warm welcome from your hosts. Transactional is what I would call this stay. Your accommodations are very much a part of a business exchange.