This was my very first experience in staying someplace other than a hotel while vacationing. I didn't have any idea what to expect. The communication was excellent and with the owner living upstairs it was easy to make arrangements to get into the living space. Upon arrival we were met by the owner and her very friendly dog. The check in was very smooth and the place was exactly as pictured and described. By the way, it has an unbelievable view of the bay which was at our disposal. The parking situation was tight but we had no problems because we left about 8am and returned about 10pm. The location was a GREAT for access to AT&T Park.