The layout of the studio was nice and the location was good. However, when we arrived, we noticed that the cleanliness was subpar: i.e. hairballs on the towels and dirt/lint on the sheets. It didn’t seem like that big of a deal, so we proceeded as normal…until the next morning when my girlfriend and I both were covered in bed bug bites. This was super unfortunate and created a massive inconvenience as you’d imagine. With that being said, I know sometimes things like this happen so we reached out to the host to try to resolve and move on. However, Tatiana was untimely with her responses and also incredibly inconsiderate. Airbnb was forced to intervene and we ended up getting it resolved directly with Airbnb after submitting picture proof and such. Hence why we’re leaving the review; I felt the communication and service from Tatiana was severely lacking and wanted to warn any potential future guests.