WE had a very good stay. Fan was very responsive to all our questions both before and during our stay. The cottage is very comfortable and the garden area is lovely. It is on a very quiet street but very close to the shopping are for restaurants, groceries, etc. We arrived late at night, but had no trouble getting in because the door uses an entry code rather than a key. So, we didn't have to worry about meeting someone for the keys. We plan to stay there again.