Lobat and Kai are very communicative and although I didn't get to meet them during my stay, are very hospitable. If I did have any issues, which there were none, I am sure they would do their best to resolve them. The space is clean and the has all the necessities for a traveler including basic toiletries, coffee maker, mini fridge, microwave and one of the better mattresses I have experienced in an airbnb. Their guest house is definitely a better value than the budget motels in the area, and I would not hesitate to book another stay if I were to be back in the area.