Loved, loved the very comfy bed; the shower head and hot, hot shower water; the washer and dryer. Great location, given the nearness to BART and my need to get to and from a conference in downtown San Francisco. The place is true to the pics. The kitchen needs to be stocked with proper water and wine glasses. Nhan is kind host, a young man trying to do a good thing. He has a cute, small, quiet dog but alerted me to that after I'd paid for my stay. I love pets, but someone who does not or who is allergic should know about pets beforehand. Wishing you the best Nhan.