We arrived late, about 11pm, and there was someone waiting at the front desk to check us in immediately. The process was quick which was nice because we were exhausted from a day of travel. The gentleman at the front desk was very kind to also let us know there was coffee and juice available 24hrs. Also breakfast included the next morning and a shuttle to the airport that leaves every hour.
The room was exactly like the pictures and very comfortable. Everything was clean and in working order. The room was on the street so when vehicles went by it could be a little loud. That is the only slight negative.
The next day they allowed us to store our bags until our next flight in the evening. They called the shuttle for us and it arrived on time.
Would absolutely stay here again on a layover if needed. Maybe even if looking to stay near SF and not directly in.