Jamie responded to all messages within an hour (normally within 10 minutes actually). She provided us with a list of recommended places to eat and we tried several of them. The unit itself was spotlessly clean and had all the amenities we needed for a week-long stay. A well equipped kitchen and plenty of clean towels and linens. A secure parking spot was appreciated; although backing out of a steep narrow driveway was challenging at first, that is the way it is in the streets of San Francisco. Overall, our stay was perfect.