Great Location with shopping complex nearby(Safeway, Blueline Pizza, Panda Express, Walgreens), quick check-in, spacious house for a family of six people, two bath rooms, all the rooms are very clean. Hot shower is available, which is great for visit in winter, so is the efficient heating! Kitchen is fully equipped with every cooking utensils. The house has a TV in the lower floor with Chinese langauge program, very thoughtful. The communication was fast. Did not meet Michelle in person, but it was not an issue. A very good stay!