As I told you the house was partially clean. House wasn’t clean as supposed to be, pictures of the couch with stains, towels with Stan as well, Spiders inside (shower,living room,parking garage) and outside the house (windows, main door entrance..), jacuzzi with previous host hairs, definitely we didn’t use it for that reason, washer was dirty, ….
We didn’t say anything in the first day because first of all we didn’t want to anyone bother out anniversary during our stay and also because we didn’t know that we have to say something during this stay and not after.
We request a fully refund of the cleaning fee that they have charged us because is not deserved. We don’t want to write a bad review because of this incident that maybe is not normal and owner doesn’t know and he/she should. Thank you and looking to it.