Jannie and her mother (who helps cohost) were very responsive and kind while corresponding with planning for this trip. They were both helpful and flexible with arranging a self check-in. My boyfriend and I only saw Jannie's mother briefly the next morning when she kindly notified us that contractors were coming and might be a bit noisy. The neighborhood was quiet and lovely and had an amazing view of the SF airport at night. We both loved the studio- shabby chic and super cute!! The decorations/wall art appeared to be lovingly curated. Even the closet doors had cute mismatched little ceramic handles. The bed was super comfy and had a heated blanket under the sheets, I didn't want to leave! The only odd thing was that we had to toss our toilet paper in the garbage instead of flushing, sensitive plumbing I suppose. Great value and we would definitely stay again.