Pros: the awesome view! The house itself was very nice and very clean. Management was responsive and helpful the whole time, which was much-appreciated.
Cons: the cops showed up our first night. They told us that they get called out to the house 2-3 times a week for noise complaints. One of the times they showed up, there was a mother, father, and their 2 small children staying there. Yep-a family of 4 got the cops called on them. :/ We had 7 ladies, ranging in age from 45-65. We were in our pajamas making sandwiches in the kitchen when they showed up. So we pretty much spent the next 2 days whispering, day and night. Pretty annoying, and not relaxing at all. The hot tub was broken/not working properly. The jets didn’t work at 1st, but that issue was fixed when we reset the breaker. It wasn’t heating, though. So we had to drain water out, and refill it with hot water from the hose (management walked me through that process-again, they were very helpful). We had to go through that process several times during our stay. There was also a man staring down at all of us from his window at the property next door. He stood there watching us every time we were in the hot tub. Creepy. :/ A privacy barrier or large umbrella might help with that. The shower water was lukewarm the 1st morning, so they sent someone out to increase the temp on the water heater. The house fan was running constantly, and we couldn’t figure out how to turn it off using the Nest system. A house manual would make a nice addition for future guests.
Again, management was very responsive, but we felt like it was all just too much of a hassle for a vacation. Overall, we would not stay there again. Although the house itself was nice, and management tried to help, it was just too much work/inconvenience for what was supposed to be a vacation.