Honestly, this is the longest I've waited to write a review. But I wanted to make sure that I had given myself enough emotional distance from my experience so that I am sharing my experience in the most enlightened way I can in the moment. That said, this house did not live up to my expectations. As I mentioned in my response to your text asking how we'd settled in that things we very different than what I expected. The house's amenities are A+, but the furniture had holes in them that were covered up by pillows, the air ducts were covered with lint, which probably is what causes the bedrooms to overheat while the rest of the house is several degrees colder. While I am certain that I selected entire house as a filter, somehow the biggest surprise was being awakened to two people having sex loudly--mostly because our party included my goddaughter, a 10 year old girl.
At the same time, it was a great location and gave us a safe base in San Francisco. Close enough but also far enough away. We made some great memories. I only had hoped that among those great memories would have been us being able to sit comfortably next to each other in a house that was evenly warmed. Given that, I feel as if I have not received the full value of stay. I don't believe that I am entitled to a full refund by any means. But, I would like to leave it up to you to decide how much of what I experienced is something that you should legitimately change how you are offering it. Because, if I had seen the full picture, I would have chosen someplace else to stay.
Jaime.