Hai was very communicative and responsive throughout the stay. He checked in via messaging to ensure our stay was comfortable and that we had everything we needed. On the day of checkout, he sent a clear reminder on what we needed to do before checking out (basic things like running the dishwasher, placing used towels in the hamper, etc). House and rooms were spacious and perfect for 2 adults and 2 children.
The house is 2 blocks away from the Hillsdale Mall and Super Markets. Tons of great restaurants in the area and downtown San Mateo was a really fun place to check out on a weekend (2 street blocks closed off to car traffic so people are dining and hanging out on the streets).
Parking spot on the driveway was perfect for us and easy in and out as well.