Cristina as a host was very good. i spoke to her a couple of times. in the reviews some people complained about asking for Ids of guests but I dont judge her I would probably would do the same. I just had a problem with the assistant. She mentioned to Christina that there were extra people sleeping over and that was NOT true she noticed on the cameras two people were arrinving after we checked in But in reality mi niece went to pick me up to the airport and the assustant lady must not have seen her leave only when i came back with my niece. make sure you know what you do Lisa before making any accusations. A couple of my family members were ofended by it. the place is nice and very spacious.my family had a great time and yes I would rent it again if Lisa was not her assistant