I was very disappointed with my stay at the Dylan. First off, parking is a nightmare. There are maybe 20 spots dedicated to the Dylan and the rest are street parking with 4 hour parking limits. The hotel is difficult to locate and once I got there to check in their computers were down so I had to leave to go to the bank to get cash for “incidentals.” We were told the wifi was down until 6am the next morning, but there was no WiFi for the entire 2.5 days we were there. The photos make the rooms look spacious and clean, but the room we got was super small and had a lingering smell of cigarette, despite non smoking signs all over the room. Housekeeping was super loud starting very early in the morning (ringing bells and banging around outside) and there was this high pitched screeching sound that would screech for 20-30 mins at a time. Not sure if it’s a water line or what….but it’s loud enough to wake up all three of us. Overall we were very disappointed in the actual hotel. City was great. San Francisco was a blast, but we hated being at that hotel so we spent every minute away and only came back to sleep.