I write this very honest review with the context that I tried to give Tony the benefit of the doubt that he would make things right, but did not now two days after our checkout.
I was extremely surprised to see that this home had good reviews for cleanliness. This home was anything but clean and tidy.
When we arrived (an hour early to drop things off as discussed with Tony), the person cleaning the home was found cleaning with no mask. In the time of covid. He was asked to put on a mask and honestly at that point should have cleaned the whole house again - as this is the purpose of wearing a mask.
Not only was the home untidy, it really appeared unsanitary. Here’s a few examples:
1. A crusty dried washcloth in the top drawer of the back hallway bathroom.
2. A used mask among other personal items left in a top drawer of one of the bedrooms.
3. Unfolded clothes in a bottom drawer of the same dresser.
4. An airline ticket dated a few years back in the top drawer of the desk.
5. Used and dried hand soap in the same bathroom. Not to mention all of the soaps and conditioners were clearly used.
6. Hand soaps were watered down.
7. A empty capri-sun juice box with straw in it in the top drawer of the children’s room.
8. General musky smell throughout the home.
9. Unorganized and well-used fridge/freezer/and kitchen pantry.
10. Smoke smell from the bedding in the master bedroom.
In general, we would have expected more from an air Bnb period but especially during this pandemic.
I must share with potential renters that Tony’s home does not offer breakfast as listed, the hammock is no longer in the backyard (or at least during our stay), and the fire pit is broken.
Big issue: the fridge/freezer went out during our stay. Tony did not send someone to the home in a timely fashion to check it out or clean out his food so we ended up cleaning up melting ice cream/leaking thawing blood from meat. Just really nasty stuff. Only after 18 hours of me alerting him to the issue did he say that someone was 5 min away to check on the house- we had already cleaned it by then. We solved the fridge situation by being let into the garage which usually is not open to guests but had a fridge/freezer there and washer/dryer. At this point, Tony let us use his washer dryer which was nice to have but a little too late.
I spoke with Tony about all of these things and he did not act quickly/much at all to make our stay more comfortable. We spent a lot of our time in the home cleaning it ourselves. He offered to extend our stay or provide a discount and when I asked several times about the discount he ghosted me.
Pros: close the beach, good layout and space for a family get away, hot tub.
Generally we had a great time because we made it home for 10 days but as for an overall stay- would not recommend.