Tina is very responsive and very kind. The house is on a beautiful street which is within walking distance of a grocery store and other shops which is really convenient. The house is extremely clean, sunny and well stocked. The backyard is a beautiful little oasis. We stayed there with 3 adults and 1 child and we had plenty of space. There is a small spiral staircase, but there is a gate in front of it to prevent kids from going down it.