Michelle was SUPER communiative! Always answered my questions within minutes, and always provided detailed answers or instructions everytime and seemed very friendly. and accomidatating. The place was about a 15 minute walk to downtown where there was lots a food and shops. And it's only about a 10 minute drive to SFO! Which is one of the main reasons I picked it. It was exactly as described. It was clean, comfortable and felt pretty private. Would definitely stay here again if I needed to be by SFO! Thanks so much for a lovely stay Michelle!