First, I was as close to perfect as any Airbnb could be. To start, the design and furnishings were so well thought out. Great AC and heating unit, Alexa, love using the ninja oven, and appreciated the bath products.
Communication was A-plus.
We needed help to get live TV access and Ben responded immediately with clear instruction.
We are traveling a lot as recently retired, but need to me return to San Francisco fairly regularly for medical needs. If available, we would always stay here. It was just a great experience - super responsive host, clean, well thought out apartment and extremely high value.
Thanks Ben!