This is the worst Airbnb experience I have ever had. Let me tell you why. My husband and I arrived in SF after taking a 6 hour flight. We arrived at 1:00 am in the morning to the Airbnb. On arrival we were shocked to see the bed with used and curled up dirty linens. There was hair everywhere on the floor. The bathroom was full of trash outflowing to the floor. The bathroom tub and the toilet was very dirty. The bathroom towels were used. The laundry room next to us was full of dirty linens and unwashed dishes. The hall had trash and unwashed coffee mugs. At 2:00 am, we didn't know where to sleep or even have a clean glass to drink water from. Please don't get fooled by the 'Superhost' status and the professional photos of the unit. It just looks good in pictures-in reality it's disgusting. And to add to that, Oliver doesn't care to respond to messages or calls. I understand at 1:00-2:00 am PST he may have been sleeping. However, we tried calling/texting him from 10:00 am next morning as well to no avail. When we cancelled the booking, Oliver did send us a text in Airbnb about garbage disposal. I guess garbage is more important to him than being humane to guests. Also, it was not our trash he asked us to clear as we were hardly there for a few hours. Avoid this place totally. I am not sure if he would allow to publish this review. Beware!!