Check in was pushed but one hour due to the cleaner running behind. Although we were given some notice, it was less than 2 hours notice. This was a big inconvenience since we were coming into town from a long day of traveling with a young baby.
The property does not have private parking which is fine. Upon arrive, there was no car in the driveway, so we could access the side pathway to our rear unit easier when unloading our car. However, there is not much space to walk, especially with luggage, when the other tenants park in the driveway. It was very difficult to maneuver around the car. The pathway to the rear unit needs improvement. There is muddy grass and gravel/wood chips surrounding the pathway to the backyard. This pathway is very narrow, and difficult to maneuver anything with wheels, such as suitcases, stroller or wheelchair. You should consider removing the grass/gravel/woodchips, and lay some cement or turf to widen this path for easier access. This pathway is the area the gutters release the rain water from the roof, so this walkway was also flooded, which made it difficult to avoid when walking back and forth.
The backyard was not only a hideous eyesore, but it had a bit of gravel surrounding the way to the unit. Also difficult to maneuver same wheeled items mentioned before. I recommend laying cement or turf. Put some outdoor games and furniture there! That would be outstanding!
The property looks older and neglected from the outside, which worried us when we arrived. When we entered the unit, we were relieved to see the place appeared to be decently maintained and looked similar to the posted pictures online.
Property appeared dirtier than it should be for being cleaned a couple hours prior to our arrive. Cob webs in both bedrooms and living room. Spiders and ants in living room. I should not have to do this basic cleaning when I arrive, especially after a day of traveling with a young baby.
Visible mold and grime near kitchen sink backsplash and on shower floor and tile grout. Punctures in front bedroom wall and sloppy unpainted patch job above bathroom kitchen towel rack, bathroom door handle very loose and unscrewed; all issues from a previous tenant or lack of thorough inspection and facility upkeep between tenants.
The front door had a key code doorknob which is great for outside, but the inside needs more security options. There was no additional lock on the door from the inside. No deadbolt or doorknob lock. You simply push the door closed. Although this may be cheaper or easier, it did not make us feel as safe. In fact, if you do not close the door all the way and hear it click, it technically will not engage or lock the door.
This unit had visibly long loose cable cords for internet or cable tv dangling from the wall source. We have a baby so this could be a serious choking hazard. Even if we didn’t have the baby, this seems tacky or lazy. Either remove these cords completely or push them back into the wall safely until you figure out a proper setup.
The sponges left on the sink seemed old, used and in need of replacing. Pretty standard nowadays for a rental to have a new sealed/unopened sponges by the sink.
Rooms seemed pretty spacious. It would have been nice to have a luggage rack in each room/closet. Makes a big difference!
Very strict rules on us not being noisy during quiet time, but the tenants above us woke us up at midnight and starting making tons of noise. We could hear every little move they made. Lots of walking, running, stomping, dropping items, and bouncing balls. Not sure if there is a ping pong table or something similar upstairs. Not sure if the tenants upstairs are regular renters or airBnB customers too. Perhaps communicate to them these strict noise rules too.
This rental did NOT match the list on the following areas advertised on their online page:
-Did not see a safe
-did not see any board games
-these towels did not appear to be spa-grade as advertised
-we were only given ONE hand towel. There was not towel for the kitchen, or wash clothes for showering
-“access to entire suite without fear of being disturbed by anyone” is a bit misleading. Although no one entered or tried to enter our unit, we were disturbed by the noises by the tenants above frequently during our stay, especially from 12am-1am our first night
-single level home = not true. This unit may be single level rental unit, but there is an apartment upstairs with noisy tenants from 12-1am.
-newly furnished = The kitchen chairs seemed very cheaply made and very wobbly. Did not seem very sturdy or capable of holding a heavier weight guest, such as myself or other family members. The tv was teetering on the ledge by the front door. Did not seem safe or appropriate. Simply buy a tv stand or wall mount this tv.
We had concerns of the place being dirty. They made an effort to contact another cleaner and send them out during our stay, but they couldn’t get one over in time. I was a bit disappointed with that. I also recommend having a broom and cobweb duster in the property somewhere. Would be easier for everyone.
Communication is great from this team. They Answer rather quickly when I reach out. However I was extremely confused on who I was speaking with. The unit page online said my host is Gene, but also Ed kept messaging us. When I got a text message around check in, it said it was from “an online manager of the Airbnb” I was staying at. She later identified herself as Lynn. Everyone seemed very nice, but Too many people going back and forth. I am not sure who is who and who knew