Ann has a lovely and clean home. She greeted me on my first day and she is very kind and welcoming! She was always prompt to respond to any of my questions or concerns and ensured that I had everything I needed for my stay. In this Airbnb you can find the basic necessities you'll need - shampoo, soap, towels, etc - as well as basic cooking supplies - pots, pans, silverware, some spices/oils. I felt safe in my Airbnb and walking around, even at night. I enjoyed my stay in Palo Alto thanks to Ann!