There were some great aspects to Ernest's place:
1) The location was close to San Francisco--a 20-minute drive.
2) The property was immaculate. So clean!
3) It was a well-decorated, beautiful space.
4) The size was perfect for our large family. We felt safe there.
5) It was a good deal for the money.
The reasons for the lower review score are mostly subjective aspects to the house that made our stay less pleasant (But things that other travelers should be aware of):
1) The beds were hard and uncomfortable.
2) I expected to have sheets, blankets, and a comforter-type blanket on the bed, but there was only a comforter and bottom sheet. That was a problem because the house got a little warm and having only a comforter meant you were either hot or cold while trying to sleep.
3) The kitchen was bare bones. We love to stay at an airbnb because of the kitchens so that we can eat some meals in the house. Ernest's place came with a few frying pans. There was an oven, but no pans to use. If you decide to cook there, just know that you have to bring in everything to cook with (oil, salt, cooking spray). That said, the house was set up for coffee/tea drinkers.
4) We were originally told that there was a parking space in front of the house, but when we got there, the driveway had piles of dirt and other construction material. We messaged Ernest and were told to find a place on the street (impossible if you drive a suburban!). I think this issue will probably be fixed when the driveway is repaired, but I wish we would have known that there was no parking. It would have affected our decision to stay there.
Again, I think the above problems might not be a big issue with other travelers, depending on what you want to get out of your stay. For us, they made it hard to get a good night's sleep, and we figured other travelers would welcome the information.
We appreciated the effort that Ernest put into creating a space that has a lot of potential to be a great place to stay.