This was by far my worst airbnb experience. To sum it all up, I found multiple hairs on the comforter, on the floor and in the shower, which verified the unit was not properly cleaned before my check in. The shower had built up scum, the toilet seat had doo doo smudges, and the walls were dirty. The only thing that looked to be clean and changed were the sheets. I was very uncomfortable. I contacted the host about the uncleanliness of the bathroom and was apologized to and offered for the cleaning staff to come out mid week to clean it. I asked for the cleaning fee to be refunded and was offered only $20. The noise coming from the unit above was excessive during night hours. It sounded as if furniture was being moved and rearranged. I literally did not get any sleep for 3 nights. The last straw were the bugs. After seeing a roach crawling on the kitchen counter and on the bathroom floor I cancelled my reservation for the remaining 5 nights. Luckily, the host did not give me any hassle to cancel and apologized. The communication response time was good, check in was easy and the bus stop is only a block away. Parking was also okay.