We received a warm welcome and Laurel went out of her way to let us check-in a couple of hours early. Detailed instructions about how to get to Laurel's studio, restaurants and other services nearby, public transportation and even airport transfer information was sent to us days earlier. A copy of all the necessary information was also in the unit we rented. Better than most hotels we have been to!
When we had a question about a problem we had concerning a car we needed to leave behind for a time Laurel provided the answer and was extremely helpful and generous with her advice. I hope we get the chance to return for another visit.