Keith met us at the door and was super nice helping us bring our heavy luggage down.
He then answered any questions we had and was very hospitable, providing us with any additional items we needed. The individual room doors have a little welcome sign with each guest's name on them, which I thought added a very nice and personalized touch.
In addition to the detailed welcome guide she sends her guests, Laura was extremely responsive (food deliveries, mail packages, towels, even giving us soy sauce from their kitchen when the restaurant forgot to add it to our order).
The room itself was super clean, as was the washroom. Spacious with a comfortable bed. Also a large walk-in closet.
Great amenities, including extra bedding, a space heater, a hair dryer, a Keurig and coffee pods, and even a drawer full of complimentary snacks!
We felt very welcome and comfortable during our stay and would definitely recommend Laura and Keith's; thank you both for a great stay!