As a first time AirBnB customer I was really optimistic even though I had doubts sharing living spaces with others due to we have many children and we do know our kids can be noisy than most because especially a 2yr. Old toddler. Let me start off how our experience with this particular Airbnb went.
As we arrived our tiny parking space was taken up by the downstairs tenant. We have a pretty medium size van and we understood that it would be a tight parking. We tried to have some kind communication with the downstairs tenant but they did not want us to interact with them at all. They took a good amount of parking space that it was hard for us to comfortably park. Later the next day the downstairs tenant decided to take pictures of our car and touched our vehicle we dont know the reason why they did that but we saw them doing that and find that strange because we would never do such thing to anyone vehicle.
We booked this Airbnb for two day stay but only could stay for one night due to owner threatening to boot us out because the bottom unit complaining about noises after "quiet hours" us being a family of 8 and traveling for our first family vacation we couldn't risk going anywhere during those hours if he was to kick us out for noise complaint.
Everytime our children make any noise there would be a counter pounding to show retaliation due to any noise made by us. For example our children would use the restroom at night that would consider to the downstairs tenant to be noisy or even cooking for our children felt like we were doing something offensive towards quiet time. We couldnt even talk among each other without getting a message from Ray saying the tenant or neighbor can hear us.
I felt that the tenant downstairs can say or do whatever they wanted and Ray would make excuses 🤔 For example my little ones were still asleep and it was before "quiet time" ended they decided to sing very loudly and sarcastically say "Dont mind me I'm just walking up and down the stairs" as they loudly stomp as of trying to waking us. Which I felt that was uncalled for. Even if we tried our best to stay quiet during "quiet hour's" it seem that we weren't quiet enough for the downstairs tenants.
Don't get me wrong its a very clean and beautiful home with some up keep needed because of a few light fixtures flickering and some outlets not working and stain carpet.
I would like to also give a crucial advice to PLEASE READ THE FINE PRINT BEFOREHAND because this was definitely a lesson learn on my part.
PLEASE READ THE RULES AND CONDITIONS INCLUDING REVIEWS THOROUGHLY BEFORE RENTING THIS AIRBNB.
We wouldn't want anyone to have their first family vacation ruin because of lack of communication from the tenants downstairs.
Ray can do a counter on my review but he can't take away how we as a family felt during this stay. As much it was a nice home but just because something is nice doesn't cover the fact that it was a hositle environment to be on top of a very sensitive tenants.
We are not party people we were there for our first family vacation to build beautiful memories but because of this incident we had to end our trip early and do some reconsideration for future family stay. This was definitely not a good home Airbnb for us.
Some advice for Ray PLEASE BE THOUGHTFUL OF OTHERS EXPERIENCE BECAUSE ITS NOT ALL ABOUT MONEY BECAUSE WE DONT WANT ANYTHNG FROM YOU.ALL WE WANT IS FOR YOU TO BE HONEST AND TRUTHFUL TOWARDS YOUR FUTURE RENTERS SO THEY DONT FEEL CHEATED AT THE END OF THEIR TRIP.
For you its extra money or income but for us as a family that barely travel it was suppose to be our beautiful memories with our children. Hope you keep in mind and treat every future renters with care and consideration. Thank you.