Our stay here was mostly good. Communication was excellent and they addressed all of our questions.
Checking in was very seamless. However when we tried to make breakfast the next day, the kitchen was a bit difficult to deal with. There were not enough tools to make basic eggs (no flippers, spatulas, etc.). Though not required, it would have been nice to have the fridge hooked up to a water supply - it felt like a big tease to see a water option on the fridge only to see that it didn't work.
The walls are paper thin. We can hear the residents on the lower floor. Sometimes when we made too much noise (not on purpose) due to our daughter, the downstairs residents would purposefully raise their TV volume in a retaliatory action, then decrease the volume moments after.
The standup shower door is broken so be careful about opening and closing it.
We also felt that the rules and regulations that are sprinkled around the home were treating us like children. It is definitely not a family friendly unit as there were no children's games as the ad stated - only a deck of cards and a few novels. We felt it a bit misleading here. In addition, they impose a $500 fine if you make too much noise, accompanied by a warning first. After the few times our daughter was restless I thought we'd be getting the boot but thankfully we didn't. I felt uneasy having this loom over my head during my stay. They also required us to throw out all of our garbage in the bins. Though I feel that is acceptable, imposing a cleaning fee to not do this felt a bit childish. Isn't that part of the cleaning fee?
Overall the stay was acceptable but I found the rules imposed to be a bit too much. They even asked us to message them the night before to let them know when we were checking out. A bit Big Brother IMHO. For a little bit more I could have stayed at a hotel where they served a daily breakfast.