Zack is very kind and considerate. The house is pretty immaculate and it is a large expectation that you help keep it clean. It is a hostel style living arrangement, so you should be comfortable with communal living. The living room space is open. The rooms are a tad small but perfect for solo traveling. Zack is not always at the house and neither is the cleaning person but laundry facilities are available with your own detergent and Zack can be reached within 24 hours.