Lynn is a very welcoming person. The room had been heated real well when I got there. The bed is firm. There is a small fridge in it. She let me use her phone so I could call ATT to activate mine. The bathroom has a sink and a shower but no vanity, it is shared with another guest and there's no room on the sink or shelves to leave personal items so you have to bring everything with you all the time which can be tedious for a long stay. It was very quiet. She is nice enough to accepts pets without charging an extra fee. Breakfast is not included. I had brought instant coffee and food for mine and used the kitchen island to sit for my breakfast but I'm not sure I was supposed to. The other guests (monthly ones) do not. The place is located about 20mns from Millbrae Bart station up a hill. It was not easy to find because the Uber driver and I could not see the number as it is not on the sidewalk but on a wooden poll which you can't really see at night. I would advise Lynn to ask the City to paint the number on the sidewalk and to leave the light on at night. Overall a very decent place for a brief stop over with a very hospitable and friendly person.