First off the location is great. Exactly where we wanted to be to see San Francisco, and to visit Napa Valley.
The home was a great size, but overall extremely unclean. We arrived late in the evening to find all the beds were missing top sheets. And the bedspreads did not smell clean which made us all uncomfortable. I texted Ernest the following day and he did bring over 4 sets of brand new sheets.
The kitchen was very cluttered and dirty. The drawers were full of junk like old hair brushes, plumbing parts, trash etc. All the utensils that should have been in drawers were dumped in the bottom of an upper cabinet making it very difficult to dig through to find what we needed. All the pots and pans were thrown into one cabinet where we had to pull them all out to find what we needed. All the other cabinets had old rugs, miscellaneous junk, and towels store in them. The stovetop was gross. The oven looked like someone's food blew up in it. I never did use the microwave because I couldn't bear to touch the greasy panel. We were left with one very old slimy sponge to do dishes with. And ended up buying new ones. All the windows had a film of grime on them that you had to look through when the blinds were open. There wasn't even a decent knife to cut bread, and there were only two wine classes for eight guests. I did let Ernest know about the glasses and he did bring us 6 brand new ones over. He did come by and clean out the oven. But really should not have had to make that call.
For some reason, there were numerous cheap thin throw rugs everywhere that bunched up causing us to frequently trip over the bulges. One was at the top of the outdoor stairs and it almost caused me to fall down the stairs. We constantly had to try and straighten out the ones under the dinning room table after several of us tripped trying to sit down.
When I mentioned the kitchen issues to Ernest, he said most of his guests don't cook. I really don't feel that should matter. We should have come in to find a clean, crisp kitchen regardless. We fixed most of our breakfasts and dinners in the unit, but it was not a pleasant experience like the other AirbnB's we're rented.