The unit is advertised as a Luxury unit, but it is the farthest thing from being luxury in an way, even the soaps & cleansing supplies are generic $1 store products. The unit was not clean. Bathroom: hair all over the bathroom floor & even coming out of the bathroom garbage, which was also full & not emptied. The ceiling of the bathroom has huge, very thick spiderwebs that cross the ceiling & weave between the light structures & walls, there is heavy dust everywhere on the light structures & gunk on the light switches. Bedrooms: There were spiders crawling on the bed, ceiling, walls & even on our personal belongings & clothes. There is 2 bedrooms & you can only use one because the master bedroom that has the bathroom connected is above the extremely rude downstairs neighbors that were very loud every night. On our final night they blasted music & an action movie until 1:30am, they were screaming, singing super loud, partying super loud & obviously don’t have respect for neighbors. The walls & floor are so thin you hear absolutely everything. It was terrible. You can’t even be in the room & nonetheless even try to sleep in it. We ended up sleeping in the other room & could still hear them loud all night. The night stand in the room has a thick oily film that gets on anything you put on it. This is not a good place for a nights rest at all. Heat: The thermostat is controlled by an app that only works 50% of the time so make sure you get the temp correct the first time, & remember that the windows have drafts to let the outside air in. Living room: dust & dirt under the couch & disgusting sticky oil based rings on top of the coffee table. We had to cover the table with paper towels. Location: It’s a $7 Uber ride one way to/from the BART stations.
Kitchen: Silverware was dirty, we had to wash them thoroughly before using. With an $80 cleaning fee we paid for, we expected at least a decently cleaned unit.
There was one positive, the check in was super easy to understand.
We will never, ever, stay here again and absolutely never recommend this place.