Allison was very warm and welcoming, even though she couldn’t be there when we arrived. She left very detailed instructions which made our arrival a breeze. She was easy to communicate with, and responded quickly. Her home is in a perfect location for traveling to other areas, as well as enjoying downtown San Carlos. The room was just as pictured, and the most comfortable bed we have ever slept on! Loved the selections of coffees and the Keurig was wonderful.