For our very brief stay (just a place to sleep after coming into a late-night flight and heading elsewhere first thing in the morning), it was fine. There are enough rooms to accommodate more than a couple, and it's close to SFO and near other amenities. Communication was perfect and the self-check in directions were very easy to understand. (Neighbors who we saw in the morning were very friendly, too!) But the smaller details make it unappealing to stay more than one night -- small and few towels, small pillows, uncomfortable beds and bedding, etc. We were never able to get the water past lukewarm, either. If you just need to rest your head for a night, this is fine.