Ginger was warm and helpful, striking a balance between friendliness and giving us privacy. She was most helpful when my husband had a medical issue he needed to attend to. The place was clean, stylish and well designed with a small kitchenette that had a toaster and a little cooktop so we could make toast and oatmeal for breakfast. There was a lovely outdoor space overlooking a creek that we would have used if it were warmer. We would happily return next time we come to Palo Alto. I highly recommend her little bungalow.