My husband and I stayed here during our short trip to San Fran. This place was underwhelming and disappointing, honestly. After our stay here, we felt that we would have had a better experience staying at a hotel or even a Motel 6. I have never felt this way after staying in an AirBnB and have never left less than a glowing review. Here’s why I say this:
First off there is no thermostat in the room. You have no control over the temperature, which wouldn’t be a big deal except that the room is freezing and there is only a thin duvet cover on the bed. No flat bed sheet or extra blankets or anything. A heater was provided in the closet but was totally broken to the point it wouldn’t even turn on. When I informed the owner of this issue, I was told that it is new and should not have any issues and to plug it into another outlet. We had obviously already done that, but we plugged it into every outlet in the room when we got back just to be sure. I had also asked for extra blankets and was informed that it wouldn’t be possible as the staff had left for the day. When I updated the owner on the heater still being broken and asking if there was any way to increase the room temperature, I received no response at all. Communication by the owner was not good and left me feeling that they really don’t care at all. Except for the extensive list of fees that you will incur for any number of reasons. I would have appreciated less threats of fees and more replies to concerns.
Moving on, there is a total lack of simple things like towel hooks, a toilet paper holder, bedside tables. The towels are oddly small. Parking was very frustrating, and I was not aware of how it would be until after booking. There is street parking which fills up very quickly especially when half the street cannot be parked on on certain days due to street sweeping. There are lots off the road that the house is located, but they also fill up quickly. One of the lots on the short parking list provided is permit parking only and not available for guests.
The room was pretty clean except that there were black pubic hairs in the shower and a few in the bed. The location was nice, residential, and close to restaurants. Overall, our two night stay was okay. I would not stay here again nor would I recommend it to anyone visiting the area.