Our stay at Carol's house did not go as planned, but I want to preface with the fact that the house itself is very nice and in a good neighborhood that felt safe. Carol was very nice and made us feel welcomed. Having said that, I feel all Airbnb homeowners are responsible for their property and we had some issues and concerns that I would want the next person to know about ahead of time. Housekeeping was not at the level I would expect from a "luxurious dream getaway" that charges a $220 cleaning fee. We were required to not wear shoes (which is perfectly fine), but the floor was so dirty that our feet/socks were black almost immediately. The bed linens were stained and mismatched. They did not resemble at all the very inviting beds that are pictured on the site, with many pillows. In fact, most of the pillows were stained, yellowed, smelled, and completely flat in every room (even the extras in closets) which Carol did replace by Amazon on Day 3. The twin bed did not have a mattress cover and we discovered a giant pee stain when we removed the linens at the end of our stay. I communicated with Carol all of our concerns. Some of them she addressed, and some she did not even respond to. A pretty big issue we had was the garage. The garage door opens outward, and the garage opener hangs down so low (and the open door) that we had to hold up the garage door and park at the far side to get our rented SUV inside. Luckily, we had someone tall enough to do that. One thing that was very annoying to us was the lack of blinds (either missing or broken) throughout the house. The master doesn't have blinds and the curtains do not accurately fit the windows. You cannot dress in the room at night without being seen. The downstairs living room that faces the street did not have working blinds so everyone could just see right in. That made that a room we never could even hang out in because we didn't like that. The last thing I will mention is the glass, sliding door to the backyard has a broken lock. They have used a "broom handle" in the track to keep the door from opening, but it still opens enough to allow someone forcibly open the door. This is in no way secure and made me nervous to leave valuables such as purses in the open areas (with the broken or missing blinds). This is a MUST FIX. There were a few more things that I could mention for sure, but I feel like I have brought up things that I would want to know have been corrected before spending $3200 for a 5 night stay. I truly hope that Carol takes these items to heart and visits her home more often to make sure housekeeping is at a level for this to be an actual "luxury home". It is a nice place for a large family to stay for an extended amount of time. Carol did refund us almost all of our cleaning fee for our troubles.