We booked a month-long stay with Sanjeev, and besides a few minor issues with appliances, perishable food left in the cupboards, and the main heater turning on only intermittently (mentioned in several past reviews) it was an accurate listing and a functional space. Sanjeev was also very responsive.
Unfortunately, in the middle of our stay, power was knocked out by a windstorm. Over the next 48 hours, we tried to get a resolution from Sanjeev and Airbnb. He sent updates on the outage that were public, but didn’t offer any support, stating that it was out of his control. We had to find a new place to stay as temps dropped to the low 40s each night, we both work from home, and power had no return estimated. Our main issue was not the outage, which was an act of nature, but Sanjeev minimizing his responsibility and not responding to us or Airbnb when we promptly needed a place to be warm and do work. While he couldn’t fix the issue’s source, we expected more support from him.