We do appreciate that the house was very clean.
However, we experienced a lot of surprises and challenges throughout our visit:
- The NEST lock at the front door did not work. Owner came and could not open the door with her code either. About 40 minutes later, we got Katarina/Cindy (not sure who as I think they were both responding to our Airbnb messages) to open the NEST lock remotely.
- We had to leave the door unlocked all weekend because of the fact that it did not work.
- There wasn't a Keurig coffee machine as promised in the description. When it was delivered 2 days after we arrived, it was very dirty and we didn't want to clean it to use it.
- The ovens in the kitchen did not work. They did not even turn on.
- The number to call on the wall near the front door (which we called once to try to get the ovens to work) did not connect us with the right person. The person who answered the phone said she'd have someone else call us, but no one ever did.
- There was no soap in showers.
- There were no paper towels or napkins.
- There were no wine glasses.
- The heat was very finicky and hard to use.
Normally, we are easy graders. But we felt this place was over-priced for the value we received.