When I arrived the place was dirty — used towels, full trash cans, used bedsheets. I cancelled my stay because of it. The owner first offered to refund only the cleaning fee, but I pointed out that the lack of cleanliness was unacceptable and that I was cancelling my stay and needed a full refund. (Like, even if the cleaning fee was refunded, I would still be in a dirty place without towels to shower, you know?) The owner agreed to fully refund me, and after a bit of messaging back and forth with the owner and air bnb support I got the full refund. I found a hotel that same night.
Even if the place was clean, it wasn’t very nice in person. I wouldn’t recommend staying here.