Clean and comfortable. Felt very private, but host are on site if/when needed. Would recommend to those who want to be close to the city but are on a budget. Some noise from upstairs, as advertised, but shouldn't be a problem if you're an early riser. Amy and Ben were very accommodating (graciously held our bags before check-in and after check-out & assisted immediately when we were having difficulty with the key/lock). Do note, this location is ideal for someone with a car or if you want to Uber/Lyft everywhere (public transportation is possible but you have to take a bus to get to BART, then BART into the city, which can take longer on the weekends).