Although Henry had been very communicative in the weeks and days leading to our arrival, we had a little trouble on the actual day. We had arranged to meet Henry at the apartment at 7pm but when we tried the buzzer for the address listed on air bnb we were told we had the wrong address. Henry was not there to help us and did not respond to our messages for 45 minutes. He did eventually return our call and told us his parents were on the way to let us in. It turned out the apartment is actually 118b rather than 118 as given on air bnb.
Once we were inside the place was great and was a good base to explore the city from. The BART is around 5-10 minute walk from the apartment. The place is small but clean and has everything you could need for a short stay - the bed is comfortable, there is a kitchen area with a fridge and crockery (but no bowls!) and the bathroom is spacious and clean.
Overall we had a good stay despite the initial communication problems and would stay with Henry again.