This was my first Airbnb experience. That may be bad for others because this is the standard by which all others will be measured. Quick communications (even through my host was out of town when we communicated). Excellent directions and house manual - everything was where it was supposed to be and getting in was easy. This was key as this was a working trip and rarely got home before 9 PM. The room was fantastic. Plenty of room, great coffee selections, bottled water, and a microwave. Coffee machine was used a lot (had to refill the reservoir!) and it was perfect. Bed was exceptional, pillows to meet every sleeping style (and then some), and clean, comfortable bedding. If I had a complaint, I thought it was a bit too quiet. My real home is on a pretty busy street so I am used to hearing traffic. With my windows open any time I was home, nothing. Great, quiet neighborhood, plenty of room, and above all clean. What more could you ask for. Alli is a wonderful host and I hope to stay there again. I can always try Airbnb in another city to compare.