I wish I took the bad reviews more seriously before I booked this place. First off, they have a main refrigerator in their house that basically didn't work. It's plugged in, but it did not keep any food cold and the freezer didn't work either, so forget thinking you're going to have any ice for your drinks. What makes me upset is they say they place a mini fridge "just in case" the main fridge doesn't work, but this just demonstrates they are well aware their fridge doesn't work and instead of actually replacing it, they just fix their problem but providing a much smaller mini fridge that is not at all appropriate to hold food for up to 16 guests (you can review previous reviews that said the same thing). My family and I bought food for us to keep in the fridge and we were worried our food was going to spoil. My second main problem, was that their upstairs shower head did not work. Water came out from the bottom part of the faucet but when you turn the knob to have the water release from the shower head, nothing came out. We had several people try to turn it on, but nothing came out. This was a huge inconvenience as our guests had to wait longer to shower and overall take longer to get ready for their day. Another problem I had was with their jack and jill bathroom. One of the bedroom doors had a key lock between the room and bathroom, so anyone staying in that room had to walk through the other persons room to access the bathroom because we were not given a key to open the door. This was also the bathroom where the shower head did not work. In terms of cleanliness, some of my guests arrived before I did and they expressed they weren't really impressed with the way the house looked. There was this flower vase in the kitchen that had dead flowers that looked like they had been sitting there for weeks. One of the bedrooms only had a bed, no nightstands, or hanging rack, so guests staying in that room had to place their items on the floor. The "spa like towels" described in this listing is more like thrift store towels. The thread from the towels were sticking out, weren't at all plush, just very thin and ugly. My guests felt like there was a lack of towels for the amount of people staying there and to add there weren't any extra hand towels for everyone. The overall aesthetic of the house was very minimal, not very cozy or welcoming, it felt like it was more of a party house instead of a place you'd like to have your family stay. I've been to other airbnbs where they look much nicer in person than the photos, but this was not the case for this place. When I expressed my two main concerns to the hosts they said they would get back to me about giving me compensation, but after talking to Airbnb directly, they said the hosts claimed everything was working just fine, and denied giving me any compensation for what I expressed concerns about. Even after showing videos and photos, Airbnb said they couldn't do anything about it. Overall, I wouldn't recommend anyone stay here if you want to worry about your food spoiling or having to only rely on two working showers for your guests.