En was soooo accommodating, we had a rough time in San Fran with our car getting broken into by the pier but En made sure we felt safe and had everything we needed. The beds were comfortable and clean, very nice shower and cute little kitchen. Definitely a relief after to come to after our busy day. En contacted us after my dad accidentally left his watch there and she quickly contacted us and met got the watch back to us safely. Highly recommend! En is a super host !