Henry was a good host and very responsive. We rented a car for our trip and the location is great if you're not wanting to stay directly in San Fran. The area can be dark at night, but we didn't have any issues finding the room. The room itself was clean and cozy. There are neighboring visitors in this complex so they can be heard if they're loud. If you're just looking for a place to stay for a good price while traveling San Fran, then this is worth a look!