I rated Edwin's place 5 stars because transaction is straight forward, easy and fast communication and he is always a call or text away when I have questions. I travelled with family of 4 and Edwin let us drop off all our luggages in the morning prior to check in time as we don't want to bring with us into the City after seeing in the news about tourist car getting broken into. The place is sparkling clean, perfect for 4 adults, kitchen is well stocked and lots of towels are provided. Edwin even offered early check in. Location is approx 20mins drive from Palace of fine arts. I did read previous reviews prior to booking regarding the 2nd fl noise, well-it's inevitable if you're on the 1st fl. Edwin provides ear plugs and white noise background speaker for when people upstairs are walking loud at night. The noise did bother us but only from time to time, too tired from a day in the City to even pay more attention to it. Would we book with Edwin again? yes!