Teresa sent an text when the room was ready, explaining the details of parking, access on property, key items to follow. It was a very stressful reason for the visit (two day testing appt. at Stanford Medical for my son) and we appreciated the solitude coming and going. My son loved the backyard was able to sit and make a phone call in a very private and peaceful setting. My son had a good laugh with the hobbit door, he thought that might be the total height of the room we needed a good chuckle. The dog was very hospitable and kind add to the relaxed environment. I initially asked Teresa if we were to go to a baseball game and came in late would be disrupt, in turn Teresa said absolutely not and she went on to give us great tips on getting to the game in S.F. . The room was just as shown in the pictures, bed I believe is king size, there was an offering of coffee and tea cups, water and heater and coffee press.