We had an eventful weekend in the city and decided to stay at this quaintly advertised hotel. They had no hot water for 2 whole days and did not even attempt to console or compensate for this glaring issue. When I called the front desk hours after someone told me a maintenance person was coming, I got a different person on the phone who was annoyed that I was asking about the status of the situation. Terrible communication. When we checked out we weren’t offered anything to make up for it either. We can essentially had a bed and a toilet and still paid full price.