This is a great place overall and I highly recommend it. The rooms were tidy, the vistas scenic, and the prices fantastic. That said, having stayed at a lot of HIs around the world, this location operates somewhere between being an Airbnb and hostel, and it was confusing where the lines were drawn.
Airbnb has a policy that all communication be done within its app. I have had Airbnb support help me fight off an errant fee because I had the conversation available, and I tried to insist this hostel use the app for its communication. They told me that I had to fill out a site-specific waiver and could only send it over email. I live nearby, and I asked if I could fill out their waiver in person, and I was told that I could. I hadn't given a time, but a few weeks later, I happened to be passing by. I was initially confronted as a trespasser. Apparently there's no longer a public-facing reception, and no one is allowed on premises without signing the waiver, so as I walked in I was questioned about what I was doing there.
I'd have ignored all that if it were just me, since my visit was unexpected, but one of my party had the same experience as a confirmed guest who arrived only one hour after I checked our party in. The entire property is fenced off and the front gate has a series of padlocks on it, and when combined with these encounters, it felt like it wasn't clear sometimes if staff wanted us onsite. I don't doubt the staff was doing this out of a genuine sense of caution. They were professional and helpful in our other encounters. But it felt like something had happened that we weren't privvy to.
I had also mentioned in my emails with the hostel that I was hosting a low-key bachelor party, and was told when I went to sign the paperwork that parties weren't really allowed. We aren't a very rowdy bunch, but it seemed a little late - I'd said it was a bachelor party in an email a month prior and I no longer had time to cancel, so we moved most of our activities off premises.
That said, it's a beautiful spot with great amenities, and I'm still glad we stayed.