Nancy was the best host I could’ve asked for. Kind, extremely polite and accommodating, even suggesting additional cleanings during my stay (it was a long stay, around 2 months). I appreciated she would always deliver my packages to my door when they were left in the main houses’ door. I felt very comfortable, the unit it just as described. The area was my favorite part, walking distance from palo alto’s university avenue where a lot of nice restaurants and coffee places are located. Also very nice area for running. Would 100% recommend.