This was my first time using Airbnb was I wasn't sure what to expect. I was taking my 16 year old to tour schools. Everything started out wrong. The plane was way late. We took the Caltrain and got lost. This took us well past our check in time. You know how you feel when things start out like this.
Yet Richetta was so gracious, she totally reversed the negatives we had encountered. She gave us a tour and got us settled in. The bed was super comfy and everything was spotless. Her home was so peaceful and welcoming. I can't rate them highly enough.