Communication was great and the house had everything we needed for the stay. The sofa bed was not made and there was a mix up in terms of linen/pillows for us to make this bed. But Sarah fixed this very quickly. The laundry was very convenient but it would have been better for the cleaners to use the washer/dryer for washing other towels and linen after our stay. A car is necessary for the stay as groceries/restaurants are not in walking distance.