Overall, this place is very adequate -- very clean, spacious and uncluttered. Serena was very responsive. But there are two significant issues:
1. There is a very awkward and subtle step as you walk out the front door. I tripped on it the first time, then worried the rest of the time that my frail husband would do the same. We had to constantly remember this problem to avoid a fall.
2. The parking spaces are extremely tight. I had to let my husband out of the car before pulling in, as he would not have been able to open his door once in the space. I had to pull in the side mirror on the driver's side to squeeze by pillars. Since I was unavoidably so close to the next car, I had to go outside in the morning to let the other family out of their place - there was no way the driver could have opened the door enough to get in without me pulling out first.