The hosts were very friendly, and everything came exactly as advertised. I had some trouble getting in with the keypad due to fault of my own, and they even called me to check on me to make sure I was able to get in. The place was spotless clean, and comfortable. It was very warm. The only reason I give it a 4 star instead of 5 is because of all the little rules. If you are just there for a place to sleep, most won't apply, but a bunch of the rules seemed unnecessary. Overall I would recommend it. The location, and comfortable was worth the price!