We stay at a lot of 5 star Airbnb’s or resort stays. So I was disappointed with my stay because I made my decision based off ratings and reviews. 1: The check in instructions didn’t arrive 3 days prior to the trip, and still hadn’t arrived by check in time. When I asked for the check in information, the response time was not as quick as I hoped, so we left and were able to get food before the host responded with the instructions. 2: The furniture is cute, but not comfortable at all. Especially the couch in the upstairs living room. 3: The house lacked adequate cleaning supplies for us to clean the floors or table surfaces after meal times. 4: I had reached out the morning of our 3rd day in the Airbnb to request a broom. Then I reached out again around midnight for the garage code, because the one provide doesn’t work. The next day I got a response in the afternoon for check out instructions, but nothing about my previous inquiries. I responded with “hello?” To which they finally sent a response to my questions asked from the previous day. I then requested an extension due to a delayed flight and the response level was the quickest it’s ever been. It made me feel uncomfortable that the response level was only that way because I was offering more money, but was completely different when I was trying to get some of my needs met. Overall the place was okay, but we’ll definitely be looking elsewhere for our next stay.