Henley was extremely helpful and responded within an hour at any time of the day. He answered all of our questions and gave us some great tips. The locations was also great. A nice central hub for a lot of attractions. We were able to check out the city, Big Sur, and Yosemite while using Henley’s home as home base each night. Walls are quite thin, so you can hear the other guests easily. But everyone was courteous and respectful of others! Would recommend.