This location and house are amazing!!!! The house was exactly as described in pictures and you could not find a better location- 5 minute walk from the cypress forest, 10 minute walk from viewing harbor seals, 5 min walk to the beach and a restaurant next door if you need food at any time. It is truly a gem and secluded from the world yet the world is right next door! We loved the place!!! And Half Moon Bay is just a short 5 minute drive. You cannot find a cozier, more lovely place to stay if you want to visit the area!
As for host responsiveness, we had a few issues while we were there that I felt were not addressed very well. You are not supposed to wear shoes inside. That is fine, however there is nowhere to put your shoes except outside and thats not possible when its windy and rainy because there is not enough of an overhang. So we had to bring them in and just put them in the entryway which is basically non-existant. This got sand everywhere and there was no broom. I asked for a broom and they said to just use the roomba-type vacuum. After spending 30 minutes cleaning it out (very clogged and full of hair), we used it and it didnt pick up a single piece of sand. So unless we wanted to buy a broom or call the housekeepers (they gave us their number and I felt they should have taken care of it), we had to deal with a dirty entryway the whole weekend. THEN, there was not enough toilet paper. We could have gone and bought some or again called the housekeepers, but I felt that should have been already provided.
The last thing that REALLY bothered me was the heat. It DID NOT WORK half the time we were there and it was 55 degrees outside. They told us it was a brand new system and I believe them because the thermostat was super hi-tech. I am fine with hi-tech, but it was IMPOSSIBLE to change the programming. There were 6 of us and none of us could bypass whatever permanent hold they had on it. They could not get an electrician there the first day that we arrived and it was 62 and then the next day when they said they had one coming, it started working. Then it didnt work again and was 65 all night which is COLD when its cold outside and they said for us to buy space heaters and they would reimburse us the cost of the heater. I did not feel like they bent over backwards at all to help us out and they didnt even compensate us when the heat didnt work for a full night! That is not my idea of excellent hospitality.
All in all, the place is AMAZING. I would even stay there again! The people that own it seem really nice, but there a few hiccups that should definitely be addressed before someone else stays there, namely HEAT, a broom and toilet paper!!