Tony was apparently having a bad day. Two days before arrival we received the check-in location, codes, passwords. The day of we were directed to a different unit. Shortly before check-in we were told we would be in the original unit. Tony was there when we arrived. He apparently was attempting to clean the place. After he left we discovered the beds were unmade. The uncovered duvet on one bed was stained and dirty. He returned to remove the sheets from the drier and make the bed. The floors and stairs were very dusty. The light-colored sofa had dark dirt marks. There were no top sheets available. The bed pillows had no pillow cases. I found some cases in the closet, but only a few were not yellowed (stained?). The kitchen counters and dining table were dirty with dried food spills. We wiped down all surfaces with our own disinfecting wipes. The dishwasher was full of dirty dishes. I did request a refund of the cleaning fee and received a partial refund. I can not recommend this airbnb.