One thing for sure that was uncomfortable were the beds. The blankets and pillows were thin and felt cheap. One of the beds was hard, you could feel the metal springs. The other bed sank, and both curtains were see through. You can clearly see inside the rooms from the outside. I think the snacks were a jar of off brand "Oreo" cookies and the coffe. The place is small, but super cute and stylish. It takes forever for hot water but I think this happens everywhere in San Francisco.