Fan is fantastic! Not only does she respond quickly but she provides an experience at her guest house that helps you feel at home. The guest house had everything my family needed to rejuvenate ourselves as we relocated to San Mateo. After a long drive, the comfortable bed and great shower (I loved the dispensers listed as "Shampoo", "Body Wash" and "Conditioner") helped us relax. It's proximity to many shops and restaurants make it easy to explore the city. Fan has a sheet offering recommendations. Her neighborhood is quiet and private. The guest house is always secure with a personal code. I will recommend friends and family to stay with her when they visit.