The unit is well located and has plentiful beds for a large or intergenerational family to stay. The unit has an amazing kitchen, which is part of the reason we chose the unit. We were extremely disappointed to find that the cookware needed to use such a kitchen (bowls/pots/pans/cookware for the gourmet stove) was either incredibly small or non-existent.
When we provided feedback on this it took all day for a response and we only received one after we sent a reminder about 6 hours after the initial query. And the response was disappointing and unhelpful.
We chose the home because of its amenities, particularly access to a kitchen and were incredibly disappointed that we couldn't really use it as needed.
The owners should invest the $ in outfitting the kitchen properly if they're going to promote their gourmet kitchen to renters and work with property managers who can adequately address concerns in a timely fashion.
If the unit added the necessary cookware and had consistent language in its photos and rental listing this could easily go from a 2 star to a 5 star review.