Location was key for our first visit to San Fran and it was less than a 5 minute walk away from a BART station. This allowed us to reach key areas of San Fran easily. The neighborhood was very quiet and felt safe. The accommodation itself felt like a deluxe hotel room and was very clean. The complimentary Chinese/green tea and couple of water bottles was a nice welcoming touch. Henry replied quickly enough for any questions and was able to accommodate our special requests to hold our bags after checkout for our later flight out at night.