The apartment was very clean. The beds are comfortable. Check in was easy. Location was perfect. We were 3 adults and everybody was very pleased with the apartment and the location. I have not met Sierra in person but our communication via messaging system was very respectful and courteous. The one improvement I would suggest is to ask the cleaner (instead of the guess) to put the trash bag into the trash can, but that wasn't a big deal for us. Overall, it was a very positive experience.