Traveled into the city with expensive equipment only to find out the back door wouldn’t lock properly. The alignment to the deadbolt was not aligned to the hole carved out. Tried to explain that to the host but was told I had to lift the door handle and lock at the same time in order to have it lock. Would have been nice for them to at least come check it out instead of saying it was user error. I unfortunately had to sleep in the living room because I didn’t feel safe leaving everything out in the living room.