I never met Andrew but enjoyed my stay in the micro-apartment. Everything is as described in the pictures, and it is small! but very cute & contains everything that you might need while traveling. One thing to note is that there was a lot of noise coming from above & to the side of the apartment at night - even with earplugs. I think the walls are just thin, but it was very noticeable. The place is definitely a good value anyway, about 20 mins from downtown SF by car. Andrew also coordinated an early check-in for me, which was very much appreciated.