For someone who is not all that comfortable with staying in someone else’s space ( this was my 2nd time and the first time was just ok because they bed was so crappy we had to sleep on the couch for 2 days). Nancy made me feel comfortable from our very first conversation.. Upon arriving the house looked exactly as it did in the pictures and they had thought of everything from leaving me goodies On the table for my Birthday to bottles of water around the house to toys for my nephews to keep them entertained. The house was spotless and beds were comfortable and we had everything we needed ., it felt like “home” There were instructions sent upon arriving and little notes posted around the house for reminders! Everything was perfect for a “Shelter In Place” family trip!