Strongly suggest the tenant to take photo of every room and facilities of the house when you first step in. As we made a big mistake for missed out to take photo of the broken drawer when we checked in. We only managed to take photo of the leaking faucet in the master bathtub and the leftover clothes and towels in the washer and dryer.
Now the host wanted to charge us $200 for the broken drawer which we never touch the or take the extra towel/blanket from the broken drawer. It was as it is when we checked in. We are civilized adult and there is no reason for us to break the drawer.
The Airbnb team is now investigating and we hope this matter can be resolved asap. It was really unfair for us to pay the $200 and it is really bothering us just for a 2 nights stay in SF.