Janeen and Rob are great hosts and their guest unit is lovely. We had a nice two nights and I would have written a 5-star review had we checked out after the second night.
We requested and booked the 3rd night. After booking, we were informed that water would not be available the following day from possibly 7:30 am on as they were having plumbing work done. I would never have booked a 3rd night had I had this information up front but since it was too late when I received the message to make other arrangements we were stuck and I had a bit of a sleepless night. We were traveling with our service puppy in training and at the time of booking the 3rd night, Janeen asked if we would pay a pet fee for our service animal. Although I know this is not standard, I agreed because I did not want the host to feel put out by our pup.
Unfortunately, I was not the only one who had a sleepless night. Our puppy must have chewed a small corner in the ottoman in the night. I immediately brought it to Rob's attention. I felt terrible and offered to pay if we were responsible (I did not see him do it). Rob was super gracious and said accidents happen and if anything they would just get another inexpensive one off Wayfair (I found an almost identical one for 238.00) He said he would talk to Janeen but did not seem too bothered. I was shocked to later receive a bill for an additional $500.00 with no communication from the host. I am willing to take responsibility but $500 seems steep and brings our total for a 3-night stay to nearly $2000, hence the 1 star for value.