The room was very clean, bright, and spacious! The common areas looked spotless as well, though I didn’t use them. Communication was very quick and the hosts tried to accommodate early check in. I was told I couldn’t leave our luggage there early (there’s a cafe downstairs where you can leave your luggage at for a fee) so I planned around this, though in the end I arrived early and was told I could check in at that time which worked out perfectly!! The place is a bit far from downtown SF (an hour or a little less by transit) but is very cost effective!