If you are looking for interaction with your hosts, this is not the place. That said, contacting them via email or cell was easy and they responded fairly quickly. The bottle of wine, bottled waters and a few snacks was a nice touch. The bed was very comfortable and the room was "homey" and neat, not to mention very private. The location is ideal for quick runs into SF and also down the coast. It was lovely hearing the waves on the beach, especially with the window open.