The best thing about the place was the host's responsiveness. Unfortunately my stay was not good. However, I know I was probably the first person to stay in that room. I was disappointed in basic needs not being available right away like extra blankets, towels, and kitchen tools. All were ordered right away on request, but it takes days to get whatever you're asking for. Those things were all forgivable until the hot water issue. Since I was one of many guests staying there, I didn't report the lack of hot water right away, assuming I just missed my window with that many others showering around the same time. After the third try I informed the host, and a plumber came first thing in the morning. However I thought it was reasonable to get a refund for the nights without hot water and for missing work due to my foul smell after not bathing. But, since I couldn't prove not having it for days (despite the water heater being replaced), no refund given... 4 days total no hot water.