This was the worst experience I've ever had on Airbnb. We booked Gonul's basement suite for 8 months. The day before move-in, Gonul messaged to tell us that the suite flooded and that we could live in the main house while repairs were being made. One week after, Gonul requested that we move out immediately, and would provide $500 compensation. She told us that the basement had black mould and a pipe leakage, which required extensive repairs; they needed to shut off water to the main house, and could give us until Thursday evening to move out.
On Wednesday, Gonul told us the basement was ready to move into. This should have been impossible, but we decided to check out the place anyways, only to find it still wet, with a strong bleach smell, and a broken stair. We moved out Thursday evening, as discussed, however, not before they pestered us to move earlier as the place was booked for Friday morning! They charged us an extra night and did not give the $500.
0 stars if possible.