This home was in the perfect location for us as our daughter was undergoing a major surgery at Stanford Medical Center. It was in a beautiful neighborhood with wonderful homes all around. The yard was neat and tidy and very well cared for. The house itself was all on one level (there are other tenants above however we didn't even see or hear them). The host was very accommodating and brought us a new coffee maker when the small one provided wasn't keeping up with our coffee demands. He also brought extra towels and other items. While there was a hiccup in the cleaning prior to our stay, Kevin took great care of us and handled it quickly. We had clear and easy to follow instructions prior to check in. We appreciate the stay - thank you!