Sad this is my first Airbnb rental. My family and I were excited to have a family reunion for Christmas in what looked like a great home. Unfortunately, the photos weren’t accurate or updated with the current condition of the home. We found several issues with the home and though the hosts did reply to my messages of the first few issues we were finding a little after checking in and helped bring Drano and Liquid Plumr for the clogged bathroom sink and ant traps for the ants we were finding throughout the home, there were so many more issues that were left unattended. Paid a high nightly rate for 3 nights, but my family and I didn’t get what we paid for.
Here’s a list of issues we had with this home:
Cigarette and smoky smell in both bedrooms downstairs. We picked up two air purifiers, but smell remained. Some had to sleep on the couch and some decided to go home to sleep and come back the next day.
Cigarette butts on the backyard, along the sliding door near kitchen downstairs and in garage.
Numerous stains on carpet downstairs.
Broken blinds in several bedrooms and some easily fell off when trying to open or close them.
Ants in bedrooms, bathrooms and kitchen.
Comforter with throw up smell on the top bed.
Front gate got stuck and unable to lock.
Towel rack broken and missing in bathroom downstairs, with screws left on the floor.
Broken racks inside shower upstairs in master bathroom.
No doorknob to downstairs entrance.
Toilet holder broken and missing in bathroom upstairs.
Kitchen and bathroom faucets were loose.
Dirty pots and pans, some with a crust that we couldn't wash off and others that had black/dark brown burnt patches we didn't want to use.
Oven door was loose and wouldn’t close.
Power outlet cover/plate fell off after trying to plug in.
Bathroom toilet seats were loose, but husband tighten them.
Bathroom sink clogged upon the first use and took 3 treatments of Liquid plumr and/or Drano to clear.
Living room window was left partially open due to a bent window screen, but husband straighten it and was able to close the window and keep the cold air out.
Hanging wood paneling in the kitchen downstairs.