Thomas responded quickly with our request. When we got there the house is large with a lot of room. A tramploine in the back yard for the kids and close to the beach. However, I was not impressed by the house itself. None of the sheets had been changed for a while and all the beds smelled strongly of body odor and so did the house in general. I am very sensitive to odors and the sheets were unbearable. It is obvious that people live in the house and it is not an hotel type experience as other AirBnB's I have stayed in. The house was neat but dated in decor. And the smell is what really needs to be addressed.