Host was very quick to respond. There was a slight mix up with keys In the lock box but I was able to get in with a code instead . The apartment looks just like the pictures. Everything you need is there except wash cloths but most people ring their own. The laundry rooms cost and it was very dirty I wouldn’t recommend anyone to use it. The check out process was a bit unexpected because I was asked to dispose of garbage and wash dishes. There is a very expensive cleaning fee that I would have thought covered those tasks. Overall it was a nice Airbnb, I would stay again.