The room was great other than having gross dirty sheets. The first property manager I spoke to about it was flat out awful. Wish I remembered her name. Zero customer service stills.
The second person I spoke to was Sharon. Sharon saved the day and handled the situation in a timing manner once she got involved.
I’m confident this was an isolated incident based on the reviews and my conversation with Sharon. However, the sheets were absolutely gross. Long and short hairs throughout. In between the comforter and sheets, under the sheet etc. There were also strange dark stains. I was so grossed out I spent a sleepless night on top of the bedding.
As I arrived at check in time there was a car parked in the spot designated for guest so I had to do a few laps around the block waiting for the spot to open. Maybe the cleaning company running late? We’re the sheets not changed between guests because of this? All assumptions, but the ball was clearly dropped somewhere.