This could be a great unit in a less trendy location in the Bay Area, relatively affordable compared to units closer in yet still with good access to the city. However, we were disappointed with what felt like a unit that has been neglected and for which many expenses have been spared. A little attention to this place would go a long way. We did appreciate Vienna’s efforts to solve problems after we identified them, but there are issues that other reviewers have raised that still haven’t been addressed (cheap bath towels, no toilet paper dispenser) and the problems we encountered would have been caught were more attention being paid to this property.