I have stayed 12 weeks in Supatra & Glenn ’s room. My review is lengthy as I will take the opportunity to list some of the pros and cons about my stay.
- Room/Location: This room is in an apartment at the first floor, and located in a very safe and beautiful area of foster city. You don’t get the whole drawers and closet to yourself, Supatra & Glenn allocate some of its space to you, which has been enough for my stay. Be mindful that the bathroom is the guest bathroom and not attached to the room. Supatra & Glenn will also ask you to wipe the sink every time you use it, so the marble doesn’t get damaged.
- Services: very flexible checkin, toiled paper as needed, free coffee and tea, flower on the dining table all the time, you can borrow their bike, charger, etc. I appreciate when my husband came for 6 nights, they didn’t charge much..
- Cleaness: Most of the guests in previous reviews stated that this place is sparkling clean, which was not true. Though Supatra & Glenn hired someone to clean the space before my check-in, their place was extremely dusty especially the hidden areas and corners. For example, the area of the power extension located beneath the bed in my room was super dusty and unclean at my check-in time. As I wanted to plug the charger of my computer/phone, a lot of dust came out in my hand and even my face. The same issue with the window of my room, as well as, the living room, dining table, and kitchen.
- Supatra & Glenn: Supatra is more open to insure a happy stay, but Glenn didn't have this attutide. (1) In my second day and after cooking, I left a glass box in the dining table, and went for a shower. After shower, I found out that Glenn has entered my room to put the glass box that I left on the dining table. There was no respect to my privacy, and I had to tell him explicitely that he needs to ask my permission to enter my room. (2) After one week of my check-in, my back got injured and I had to go to the emergency. The doctor recommended to buy a firm mattress. So, I called Supatra, and asked her permission to bring another matress due my serious back injury; I was barely able to walk, and I had to take a shot to keep my back straight. Supatra was very nice and didn’t mind it all, which made me think that I should be fine to bring my new mattress. But surprisingly, as I got back with couple of friends helping me with my new mattress, Glenn was very rude. He told me in front of my friends that I have to find another place ASAP because I won't be happy in their apartment. It was so annoying and stressful, especially, after I have already talked to Supatra and gotten her permission. I want to clarify that nothing wrong with heir mattress; I had a very serious injury that required me to change it. After that incident, Supatra was so nice and made me feel commutable so, I ended up by staying for the whole booked time.