Great place to stay. Would recommend to any traveler, but particularly good option for anyone who might have unsure arrival time (keyless entry code allows you to check in anytime) and anyone traveling to San Mateo/Bay Area for business (great location, good wifi, nice quiet comfortable unit). Fan and Jason were very communicative through the app and I always knew that if I needed something, they were there to help, but I never needed anything. I only ran into Jason a couple of times when coming and going. Really nice folks, but if you're looking for a hassle-free place to stay with great privacy, this is a great choice.