We had a wonderful stay! Our flights got cancelled so we had to extend our stay in the Bay by 2 extra nights. The airbnb we were staying in was unable to extend our stay and we were struggling to find a place for our party of 6, including 3 kids under 3 years old. We sent Anh a message, prior to reserving, asking for an early check in so that the kids can get in their afternoon naps and she responded immediately. After messaging back and forth for a bit, we were able to reserve her place and check in early. Anh communicated so quickly and was understanding to our situation. We had a minor issue with one of the appliances and she was on it and offered to send over a repair person the next day. I appreciated her willingness to help me problem solve the issue and offer such a quick resolution. The home was clean and we especially appreciated the use of the garage! The check out instructions were short and were basic common sense type tasks. Highly recommend Anh's place!