Sarah made me feel very welcome. The kitchen was stocked with some nibbles, delicious fruit, and coffee/tea for morning. The apartment was perfect for a place to stay while working in So. San Francisco. I considered this a much better value than a hotel. Location for airport/bart/train is perfect. Although San Bruno is a bit run down as a neighborhood, I felt perfectly safe and would stay here again. Fluffy white towels, bathrobe and slippers, fantastic bed.....what else is there?