Room was toxic to me from heavy fragrance, as i had heart palpitations and headache.
I booked late, around 8 pm and checked out room initially around 10pm. I spoke with a female guest in room and mentioned i'd have to rewash bedding, as i noticed heavy fragrance smell, and confirmed it was bedding. Window was open so it was tolerable. I spoke with host briefly but i was blocking driveway and needed to re-park.
I was assured by host that there was plenty of street parking but that's not the case. I had been driving around previously for some time but needed restroom so i had to park in driveway.
I stayed in my car until i could park closer to house. I didn't get back to the room until after midnight.
The room was stuffy and thick with smell of fragrance so i opened the window. I was waiting to speak with girl i spoke with earlier but a different guest walked out of restroom. I asked her when was the last time the bedding was washed because i was trying to gage if re-washing all the bedding was a possibility later. She didn't answer my question and proceeded to give me a lecture about what i should have done differently. She was speaking loudly and i told her i wasn't going to argue with her but i didn't need a lecture in what i should have done differently. I had to re-peat statement at least twice.
I didn't want to sleep in a room that was going to make me ill so i went to my car, also the girl was hostile and sleeping above me, so i definitely wasn't sleeping there that night. I tried to contact host as well as customer support. The next morning i wake up in my car and i don't have a mssg from hotwire CS or host. I finally reach CS after waiting for an hour and that person needed someone else to handle my refund. He said someone would reach out to me. That never happened.
This was all prior to to the refund deadline. No one ever reached out to me. I called a couple more times and waited on hold for over an hour each time.
Hotwire dropped the ball and i'm being held financially responsible for their inaction.
In addition, host wasn't in compliance with 6' social distancing as he had 3 beds rented in a tiny room.