Kenny was very responsive and the place was very clean. Had the basics, really, with a few extra amenities (like laundry soap, coffee and shampoo/shower gel) which was nice. The beds were comfy and the neighborhood was generally quiet. I would say it could have used a few more simple touches for the convenience of a home and the lock is a little bit difficult to open (but he warned us about it) - but overall, our short stay was easy and comfortable. I actually really liked that it was pretty sparse with decor b/c my 2yo didn't have much to get into! :o)