I was only there for 5 minutes because the internet was down and that was a must for this trip, so was able to quickly book another place, thankfully - Vienna was quick to respond via text, but never apologized - she may typically be a great host and person on a stressful evening, but it was CERTAINLY a stressful evening for me after driving 5 hours with a bad back, hauling my stuff in and unpacking, and discovering the internet was down - that stuff happens, but as a host, apologize - not request that if I’m going to leave, please do so tonight rather than tomorrow so you can get the janitor in. Then tried not to refund all my money. Wow. Airbnb is an awesome company and covered it probably for both of us, with a little work - but if you’re not requiring anything and ok with a risk on this host, it’s a great basic place on a budget.