We had to cancel our reservation due to a strong smoke odor. It was a bummer because it was so cute and close to the water. I notified Howard immediately and he responded immediately. Even though we couldn’t stay, he provided an appropriate resolution. It is unfortunate that the previous guests had no respect for the space thus impacting Howard, us, and future reservations! Howard thought was amazing, thoughtful and so helpful. I know he will work to get the space back in order.