Maya was responsive and helpful over messages... the little one bedroom suite was decorated nicely, with lots of little touches like a variety of teas, a few snacks in freezer, soaps and lotions in bathroom, books to peruse if you choose. It looked and felt clean and tidy. The view from the front room/kitchenette is mountain-beautiful with big open window and glass doors as seen in AirBNB photos...no blinds or curtains so note that while remote a secure sense of privacy especially at night is only in bathroom and bedroom.