Kate was amazing. She was so accommodating. My boyfriend and I arrived early in the morning and Kate was kind enough to let us leave our bags with her. We were able to explore the city and attend a NFL game without the worry of our bags. The cottage was just perfect, clear check in and check out instructions and lots of heaters for the cooler months. Very spacious and in a beautiful neighbourhood. Kate made sure we had everything we needed, and was much appreciated as we had an early flight. Just a short walk to many coffee places, shops and the cal-train. We highly recommend and would love to stay again.