Winson was very quick to reply to any communication. The location was convenient. The refrigerator size was a good bonus for us. If you need a dark room to sleep, this is not the place for you. Lots of lights comes through all the shades. Room darkening curtains would help, actually any curtains on any of the windows would help really. I informed Winson of the dirty floors when we arrived. He thanked me for the notice.