We are two women and had four separate 50lb suitcases, and two carry on's when we checked in around 10:45 pm. When we arrived, we were immediately shushed asked to refrain from rolling the heavy luggage. Instead, we were instructed to carry each suitcase quite a distance to reach the room. We were also told to do the same when we checked out at 5 am for our flight.
The older lady who greeted us on check-in stressed that we needed to be very quiet because there were other guests nearby.
Unnecessarily, having to carry such massive and luggage was extremely difficult. Quiet hours should not include being asked to carry super heavy luggage so far. The description should clearly state, "guests must carry all luggage (regardless of how massive and heavy) and walk the specified distance during quiet hours."
The description highlights that it's close to the airport. Travelers like myself booked for that reason. I believe guests must know this before booking.
The room was beautiful but not worth the unsafe and unnecessary strenuous effort required to check-in during "quiet hours."