Annette and Vicki are very responsive and helpful. They rely on feedback from those who reside in the loft about any issues, so please feel free to reach out! They are prompt, kind, and understanding. The loft is located in a wonderful location in Pacifica. There’s a lovely coffee shop walking distance (Perfect Pour Café) and beautiful hiking trails very close by. It’s a bit of a tight squeeze if you are wanting to cook elaborate meals and the walk down the stairs can be a little startling when you’re half awake in the mornings. The bathroom is cute, unique, and the best part of the loft! Thanks for having us.