I stayed at this unit with my aunt and 6 yr old daughter for a medical procedure my daughter needed in Portola Valley. The location is amazing. Very close drive to Menlo Park where you can find lovely shops and restaurants. It was also close to the doctor and the surgery center (in Palo Alto). The neighborhood is very quiet (unfortunately the neighbors were cutting down some trees on the day of my daughter's procedure, but that was out of anyone's control). The best feature of this rental is the garden. As others mentioned there are chickens, which is cool, but if you take a moment to look, the garden has amazing herbs and vegetables growing everywhere. Someone is taking VERY good care of this backyard and loves it dearly. A note about the inside of the rental: the kitchen isn't new. If you're planning on cooking, you may want to simplify the cooking requirements. I still managed to make oatmeal on the stove and pizza in the oven. There is a huge TV that works in the living room, which was a life saver for my little one. The room heaters work best when you shut the doors to each room (and make sure windows are closed). Note: there are many beds in this rental (enough to accommodate 5 people) but there is only 1 bathroom. The bathroom is tiny but the shower has excellent water pressure (better than any hotel)! The beds and linens were extremely comfortable (we only used the queen bed and one single in the second room). There is a gate to enter the property that was very easy to open remotely from the car. I liked that the property was enclosed in such a manner even though it felt like a very safe neighborhood. I would stay here again and recommend it to friends. My only communication with Lawrence and Bin was a phone call at check in to clarify the entry code and I was able to get help immediately (I misunderstood the directions, sorry!). I'm pretty sure they would've responded had I had any other issues.