Maggie’s unit was great for the few days I stayed. Made even better that she had a grill. We used it almost everyday. Communication was super easy!! Anything we needed she’s responded right away. It was extremely clean and nicely decorated. My ONLY complaint which really isn’t a “complaint” but maybe have the same curtains she has in the bedroom downstairs. Only because the sheer curtains create an incredible glare on the tv. But that was truly it. I’d recommend this unit