I had a peaceful three night stay in this lovely room. Clean, spacious, comfortable beds, awesome shower! I don't normally fall asleep right away in beds that aren't my own. I slept like a baby! Easy check-in, clear instructions. There were issues with the room I had reserved, but Lam and Kimi were able to provide me with another room. I am very pleased. They are responsive. The floors are bare, so there is an echo in the hallway when guests are entering and leaving, but aside from that... I absolutely enjoyed my mini retreat! Exactly what I needed.