Todd was great with communication and checked up on us to see how we were doing and if we needed anything! House was comfy and was even better then pictures showed, art items were very inspiring! My daughter who attends Stanford found them most impressive!! Neighbourhood was pretty quiet and easy access to Stanford University and the freeway, only 4 blocks from IKEA!! Will certainly stay here again when we return for visits with my daughter !! Felt like a home away from home for us! A stress free stay and look forward to returning!