Carol is a great hostess. She was quick to return any emails or calls, and answer our questions. Once we were there she checked periodically by email to see if there was anything we needed. The house worked out wonderfully for the 7 of us adults and we didn't need anything additional from Carol. We would definately stay there again if we all head to the Stanford U. area at the same time. Though the drive way is very narrow, it was great to have off street parking so we didn't have any trouble finding a spot to park for our rental car.