The apartment itself is very modern, clean and comfortable. The bed, lounge, tv and kitchen are all in good condition. The apartment itself is great for a longer term stay than a hotel.
Some little things they could improve would be to provide more toiletries for extended stays. I stayed for 2 weeks and only received one small bar of soap, and a small conditioner and shampoo. Given the price it would be great to have enough to get me through my stay.
Additionally the kitchen had zero basics for cooking. Most notably oil, salt and pepper. There was nothing. Most Airbnbs have some basics to help with cooking so you don't have to invest in things like this if you want to cook.
This place is operated by a management company so is more like a hotel than Airbnb so in that regard misses some features you would expect of a hotel. Most notably early check in. They only allow early check in by 1 hour and had an extremely late check in of 4pm. They charge high rates for every hour earlier, with a full day's fee if you want to check in before 12pm.
I understand the need to clean and prepare the apartment but this isn't operated as a typical Airbnb host. Offered no solution for dropping off bags while waiting to check in etc. I explained I was coming in from Australia off a 15 hour direct flight arriving at 8am in the morning. A little more compassion or assistance would have been appreciated given I explained my circumstance to them. They just came back with rates, not a great experience.
The location was fine, quiet and peaceful. About a 10-15 min drive to downtown Redwood City. No grocery stores, restaurants, cafes, bars etc. around in walking distance. Be prepared to order in or drive to anything. Was great location for my work however.
Wifi, access all that sort of stuff was easy and well communicated.
Overall was a good experience. I would recommend this apartment for a clean and comfortable stay. Improving a few of the small things I touched on and it would be a great experience.