Katharine is very nice and communicative. Location is convenient, just off the freeway and minutes from SFO. Our kids really enjoyed the kids toys, books, and board games. Kitchen and dining room were nice.
However, the home generally wasn’t well-maintained: couch deeply stained, couch also broken (one half falls even when a kid sits on it), broken chair in bedroom, spiderwebs all throughout the house, and we caught multiple (2-3+) spiders a day despite only being there in the morning and at night. The playhouse on the deck was also full of spiders and spiderwebs inside and out, so the kids couldn’t play in it.
Based on the other positive reviews that led us to book this home, this could’ve just been a hiccup (but the spiderwebs looked like they’d been there awhile).