I booked this home for a short vacation with my daughters and their families. The house was very spacious and definitely made it easy for all 9 of us (plus 2 dogs) to be under one roof. The neighborhood was nice and quiet, and the location was great for quick trips to Half Moon Bay or Pacifica. The house was clean, you could see the ocean from the living and dining room windows, lots of seating, especially loved the large dining room table.
There were a few other things I wanted to mention… After booking, the host informed me there is part of the home that has a tenet, which was fine, it’s separate and there was no shared space, however the pictures show a yard with seating which was a little deceiving since it’s located where the tenet stays and we weren’t sure if it was a common area.
On our first night, the kitchen sink was having draining issues and the garbage disposal did not work. After looking under the sink, we found a rotted floor with a large pot catching the leak. We were not informed of a leak and had we not checked under the sink, the pot would have overflowed and made a larger mess. When I reached out to the host, she said “she thought it had been taken care of” which seemed strange that either she hadn’t followed up on the repair, or hadn’t thought to mention the issue. She did offer to send the caretaker to look at it but we decided to continue to dump the pot and be cautious of food in the sink since the disposal was not operational.
We were only provided one towel and washcloth per person for our 5 day/4 night stay. There was a washer and dryer available but it kept having an error code about the water and would stop mid cycle. There was also no cleaning products in the house. A small bottle of dish soap was left but no disinfect or wipes to clean up the kitchen area or wipe down the bathrooms. We never located the “toddler bed” that was listed but thankfully my daughter brought a pack n play for her toddler to sleep in so it worked out.
I was told that our checkout must be prompt 11am to prepare for the next guest, and at 10:50am the cleaning ladies showed up and waited outside for us to finish packing the cars. At this time, the host messaged me again to remind me of the check out and that she was informed we had pets and there was a $50 pet fee. This pet fee is no where on the booking or in the information provided. It simply says “pets welcome” which is one of the prominent reasons we booked here. The host graciously waived the fee for the confusion, which we appreciated since our trip was now over and we were literally walking out the door.
Overall, we very much enjoyed our stay here. Having everyone under one roof and with plenty of space was a big deal for us. We appreciated the large kitchen and the access to the different TV apps. The large windows and the ocean breeze was another highlight. Thank you very much for allowing us to stay!