Visiting San Francisco was lovely and relaxing. Throughout our stay we noticed a few things we felt it was best to address.
One thing we did notice the temperature of the room; it was a pretty cold temperature inside the room that we were completely unaware of since it was not disclosed to us before booking the room. Unfortunately the little room “heater” did not help alleviate the situation,the nights were really chilly and made sleep/ rest difficult for both of us. The bed pillows were uncomfortable and sheets were seemingly decent/comfy but did not help keep us warm during the really chilly nights. My partner and I did break out in rash/ hives the next day . The bathroom was a cause of concern for Us there was a big area covered mold on top of the shower doors. There were two rolls of one-ply toilet paper available for us and we were not given any “Napkins” to use. There was a humidifier inside that made the area even more cramped. It was disappointing that we were instructed not only of how & when to use the humidifier but it was expected of us to drain the humidifier after using it. There were two thin white scratchy towels for us to use that had a faint odor and it made us weary of using them due to the unhygienic state of the bathroom. As guests who have paid to stay & use the facilities and amenities It is not responsibility to maintain any of the equipment during our stay. Furthermore; due to the recent Covid-19 pandemic we were under the impression all air bnb rooms are taking seriously to maintain their rooms up to health code and taking all necessary precautions to disinfect all of the areas and provide disinfectant/ hand sanitizers so guests may properly wash or disinfect any areas for their own protection. It was honestly disappointing and frustrating to see all the signs posted everywhere of instructions that we were expected to follow; when the Air Bnb itself lacked few basic toiletries & amenities that should be provided.
Due to the difficulties that we had to deal with during our stay, I would suggest that management take these issues into consideration so that other future guests will hopefully have a better experience than we did. Furthermore; We appreciate the great water pressure of the shower and hot water it provided that was available for us to enjoy it was greatly appreciated.