Catherine was very easy to deal with - responded quickly to my booking request and worked with me to adjust dates so that it timing worked. The home is terrific - very comfortable, cozy and had everything we could have needed. We were close to the Caltrain station, grocery/drug stores and good restaurants. Catherine also added a very nice touch of leaving us some wine and beer. We stayed here with our 3 yr old and 3 month old daughters, and would for sure stay here again.