The unit was nice and clean like photos. Also, the location was pretty good to go back and forth in SF. However, I had to hear a lot of upper unit's noise through the walls. There was an extra door in the unit that attached to the upper unit. So, it was really noisy like I heard the sound of TV & chat and even children's footsteps running around. Also, I asked Eddie if we can get more shower towels but he never replied until the check-out day. I was disappointed because I was able to communicate well with him only on the check-in day. Later, I'll rent a place that is quieter, more comfortable, and has smooth communication.