Communications with Marbella was very good and check-in and check-out was excellent. Unfortunately we did have several issues with the home that did not meet our expectations. It is a very nice house in a great location and neighborhood but many details in the home were missing:
No extra paper towels in the kitchen beyond the half roll that was out.
No extra toilet paper in any of bathrooms. We finally had to go buy some.
Remote for the TV did not work. We finally had to go buy replacement batteries to make it work.
Kitchen was not well stocked without even basic serving dishes, platters or bowls and other supplies includng something as basic as salt. Very minimal.
Beautiful deck with view but low-end furniture for seating and no table for sitting or serving.
When cooking in the kitchen the smoke alarms in the house kept going off although there was no visable smoke. Unfortunately the kitchen does not have an exhaust hood. At least one that we could find.
Overall, the house is good for hosting a large number of guest and the location is great and close to San Francisco but is missing many of the details and finishings that make it worth a 5-star rating or the price we paid for our stay.