I never give a bad review if communication is clear between me and host and if there’s respect from both parties —- i tried several times to communicate with this host with no success and while in person they were respectful and courteous, through the app it was different story— they were completely unresponsive.
Firstly, rooms were quite small —- you enter the place and maybe two or three feet from the door is the bed and two to three feet from the other side of this bed was the bathroom entrance. (Don’t let the photos fool you). Bed sheets were white and stained with several dark spots one of them was about 12 inches in length and 5 inches in width. The others were anywhere from 1-6 inches in diameter and there were about 5 total (i have photos) — the bathroom paint was peeling from the walls inside the shower stall— it just didn’t feel sanitary in general and if you’re anything like me, you wouldn’t have felt comfortable even getting inside the bed.
Unfortunately for me, I had just lost my dog that same day and by the time I got to this Inn, it was already past 11pm (i couldn’t be granted a cancellation request for my dog passing away) — so I got there rather late. By the time I had reached the room, my state of mind was to simply sleep—- so, i did that despite the bed being in such a bad state.
I tried to sleep only to get woken up some short hours later to what sounded like construction and a jack hammer on or around the premises that didn’t end until 5am! I was furious— it was one of the worst nights of my year. What would you have done?!
I woke up around 7am on 4 hours of broken sleep and asked for a refund. They didn’t even reply to my messages to discuss it— Airbnb customer service apparently couldn’t do anything either. I left it at that. Will never come here again. I came to rest in a clean room and paid close to $100 for just the opposite. Had i known this would have happened, i would have just stayed on the floor at home (since i was also moving so I didn’t have a bed) and I at least would have gotten more sleep in a cleaner environment … because of this experience, I only choose “Super Hosts” now.