Mocen is very responsive and helpful! He replies to messages almost immediately. He answered any questions we had and also provided us with recommendations for restaurants/things to see/do.
He was flexible about checking in with us. We changed our flight so we arrived much earlier than intended and he was able to get us into our room as soon as it was finished being cleaned (an hour before normal check-in). The house is nicely decorated and has a very comfortable atmosphere. We did not have any problems with sharing the bathroom or noise issues even with other guests.
Overall we had a wonderful experience staying at Mocen’s home! We highly recommend it! It is an easy drive from the San Francisco Airport and also a quick drive up to Union Square.