I had a wonderful experience during our stay. Jamie is very patient with the whole process of booking and coordinating with our late arrival. She made us feel welcomed throughout our stay. She's also easy to get ahold of for any questions. The actual unit looked nicer than the pictures that I saw when I booked. Unit is new, very clean, cute decor, kitchen items provided. Neighborhood is very quiet, just need to be careful when driving around the street as its quite narrow. Otherwise, access to freeways is pretty convenient. The bag of cookies was a nice touch, my niece can't help herself. We'd stay here again, it's a good place.