Luis and family were very welcoming and accessible. Communication was quick and easy. Luis kindly let me know when the unit was ready, since we arrived in Redwood City before the standard 3 p.m. check-in time. A basket with fruit and a bottle of wine were waiting for us--nice!
The unit was clean and comfortable. I was a little concerned that it might be warm, but there are ceiling fans in the bedrooms and an air-conditioning unit on wheels. There is a washer and dryer in the kitchen area and a coffee maker with supplies (not milk--but there is a mini-mart nearby).
The one thing that might be a problem for some guests is that the unit is right next to train tracks. And this is for freight trains--not the Cal-Train commuter line. When the train comes through it is loud and there are vibrations--not easily ignored--and the bedrooms are on the closest side to the train. Although some of the trains were at night, they were not that frequent. We didn't have a problem with the noise. But, we could see that this might not be the right place for light sleepers.
Since the train noise was ok for us, we would be glad to stay in Luis E's place again.