Doug, was great. We rolled into town last minute for memorial day weekend and he was still very quick to respond. The house was very nice and very clean. My wife couldn't get over how cute it all was. They do have dogs, but they are a couple of very beautiful older labs that were very friendly. However we rarely saw them as Doug took care to ensure they were not bothersome. The neighborhood is near Sea World and Mission Beach and this time of year you can even see the sea world fireworks from the yard. We truly enjoyed our stay.