This place was quite good. It was very clean except for the floor (walking barefoot the bottom of our feet would get dirty/black). Kitchen, beds, bathrooms were great. There are steps to check in but the instructions given were very clear and precise. Location was perfect! Within walking distance to everything (gas lamp nightlife and Petco Park). The communication was great except when there was a particular issue that came up. The property Managment responded quickly but it took some time to get the issue resolved. The issue was not their fault but the follow through to correct was slow. Other than the two things I mentioned this was a great place. I would highly recommend this unit!