The place itself was as described in the app, got no complaints on that part. Now, I had sent the host a message when I booked the place letting him know that I pretty much had reserved it for the only purpose of using the jacuzzi, I wasn’t even planning on spending the night. Well I got there at around 4:45pm and immediately turned on the jacuzzi so it can start to heat up (the instructions stated that it would take max 2.5hours to fully heat up). So I left everything running and went to go get food and watched some tv waiting for it to be ready and 3 hours later the water was still cool, barely even around heated pool temperature! At this point I realized the heater wasn’t working as it should so I sent the host a message letting him know the issue and he just pretty much said that he had just replaced the heater and that it should be working fine. I said ok I’ll give it another couple of minutes since he seemed so sure about it working fine. Long story short, I was waiting for the water to heat for a total of 5 hours and it barely made it to a warm temperature at the final 30 mins I was there. I was very upset he didn’t even try to send someone to see what the issue was or just come and check it out himself to see I wasn’t lying, he never offered a discount on the stay even though he knew I was only booking to use the jacuzzi. I believe if you are advertising a certain service along with your stay and charging for it it should be in working condition! And if it’s not working for whatever reason you should be able to accommodate your guest or at the very least offer a discount for the inconvenience.