Kelly was totally unresponsive to me. I had inquired about a slightly earlier check-in time than 4pm because our two toddler boys still nap in the afternoon and she simply never responded to me (which is so rude). We managed with the boys and upon checking in at 4pm we found on the ledge of the front porch a few cigarette butts and an empty coffee cup with dog poop inside of it. How repulsive. Not a great start to our trip. As for the outside space pictured in her photos, that’s a shared common area space and not private. The place itself was small and tidy but the heater in one of the bedrooms wasn’t working and the batteries in the remote control for the TV were out. The place needs some attention. The location was excellent and the only high point of our stay.