We booked this for a business trip. May I add that we frequently book for business and this is the first negative review I have ever left.
There were unexpected additional parking fees which we paid. Upon arrival the parking spot assigned was crowed out on both sides by other standard size vehicles over the line and not leaving enough room for us to park. 2 hours of a run around and Dena blamed us for an over sized vehicle ( a Toyota Tundra is not an oversized Vehicle.) Her solution was to have us park on the street... of which, there is no street parking because this is a very busy area.
We were never able to get into the unit and we had to book a hotel last minute. She refused to give us full credit. Very poor business practice to not be able to service a customer, blame them and then expect them to pay. If you don't have a compact car, beware of attempting to park in her lot.