When we arrived, the toilet was clogged, and we had to contact Airbnb to send a plummer and then we had to let them in late at night. Penny Realty was very responsive, but not the way you want to start a vacation. We had to specifically ask for basics to cook like a toaster and coffee maker. There was no soap or dish washer detergent. We found hairs on the carpet and sheets, and the bed was hard as a rock. Overall, the place was not ready to be lived in, and the only positives were the great location and Penny Realty being very responsive to help resolve what they could.