We arrived to our room late at night because we had a late flight. The room was still dirty from the previous guests so we had to strip the bed and sleep on towels. It was very upsetting. Shanna refunded us for that night and had the room cleaned the next day. Otherwise, our stay was very nice. The hostel has plenty of bathrooms and a nice kitchen. It is also walking distance to gaslamp quarter and Barrio Logan. Shanna have great food/activity suggestions as well.