We had a very nice stay! Easy check in and out. Fir communicated well and the location was very convenient to downtown, little Italy, and balboa park. We were also a quick Uber to northpark and the airport. Overall we were happy we stayed here and would consider staying again.
The only negatives are that the place is in a flight path. I hadn’t seen this before booking and would have liked to know. That being said, the noise is not bad and we slept through it. Also ear plugs are provided. The larger issue was that the upstairs neighbors were noisy and had heavy feet in the middle of the night. Not sure whether this would be an issue with different guests.