The main issue was staying in the apartment during November when it gets cold at night and having an issue with no central heat overnight. Portable heaters were provided but were not sufficient for guests staying in both the living and bedroom. The air conditioning that doubled as a heater broke down. We asked the host for the heat to be fixed and the central heat and AC unit could not be, but both attempts were also made after 8pm when we explicitly asked for it to be fixed before we came back home.
Communication was the worst I've experienced at an Air Bnb because even though I tried to ask the host to fix things and she responded, the husband was the one trying to fix the heat did not come at the expected times requested.
The plumbing is also weak, it is explicitly asked that guests do not flush any toilet paper which is strange for a nice apartment.
The poorest air bnb experience I've had despite the area being very nice.