We had a couple hiccups with check-in, but Tara was SUPER responsive and helped get everything back on track quickly. She was also very understanding and lovely about our request to move a couple things (knick knacks) out of the way of our Toddler's inquisitive hands. The space was well laid out and directly across from Balboa Park. If you are interested in the Zoo, staying on the North side of the Park may be more your speed, but if you just want to visit all the other many sites, this place is perfect. Coffee shop in the building is great. Tara left a twin futon mattress for our toddler to sleep on during our stay which was greatly appreciated as well. Close to the airport, (but no airport noise) and walking distance to a few eateries. Oh... and 2 blocks from an Amazon Dropbox which was a great way to get my toddler's diapers sent to me without packing them on the plane.