Check-in process was fast. The house was clean as we entered. Bedrooms/bathroom were clean with lots of pillows/blankets/towels. The pool was a nice addition. We did have problems with the jacuzzi heating issue at first, but Nicole got it fixed so fast with her fast response time and maintenance crew. The house is great for family bbq with a grill that was fully stocked. Overall, the place was great and in a convenient location.