Austin is really great with responding quickly. The first night one of the rooms
Smoke detector was chirping al night long. I did let Austin know the next day and he was able to come in and fix it. We only used the backyard once but we did notice glass shot glasses on the floor, possibly the backyard was not cleaned before we arrived. We did have an issue before leaving but was discussed with Austin and he did his part to resolve the problem. Other than that the place is nice, cozy rooms and nice clean bathrooms.