Ok where do we start? The broken toilet, sagging old mattresses, stained towels, sneering host and just plain old bullying
So I thought this would be a five min conversation with the host, but it evolved into an absolute nightmare experience at an Airbnb, so here are a few things you should keep in mind before even thinking of booking this place:
(To the host - the next time you threaten a guest with a bad review if they speak their mind about their true and honest experience at your place, please keep this review in mind):
1) The toilet fiasco - Quite honestly no guest expects the toilet at their Airbnb to explode after a day, like literally 'water rising, god knows what coming out from how far back' -kinda situation. If you think we’re making this up, we are more than willing to provide a quick video link to show you the immediate aftermath of the whole thing and our cleanup. I never expected to have such bad plumbing in a modern airbnb and on top have the host scoff and sneer at our experience
>>To the host - Honestly, I don't know what you think about us and despite what you wrote, but we definitely know how to use a toilet even if it's such a badly maintained one.
>>To prospective guests - be ready to have your toilet routine questioned
2) The $100 refund - So since we went through the whole ordeal, we thought that the host might see it fit to atleast forfeit our cleaning fees given we had to clean up as a result of the lack of their maintenance. Some might think about us asking for a refund as the only reason for a bad review, but it was honestly rooted in us wanting to set things right given my family had to help clean up an Air-bnb toilet right before our night out on the town. But, seeing how the host feels that this is about getting a few bucks out of that, I do want to add that I’ve been booking airbnb’s for years and frankly I’ve spent thousands of dollars on stays much more highly rated than this one and will continue to do so long after this one bad stay.
>> To the host - This one time, I decided to take my family out to San Diego after the two year lockdown, and enjoy the beach maybe, well you kind of ruined it. Thank you!
>> To the prospective guests - I don't think Im getting my $100 back now that I did write this review (oops!)
3) Mutually Assured Destruction in Reviews - So quite frankly, this one is a slam dunk - if a host asks me to refrain from not writing a true honest review of what happened including everything that was wrong, otherwise they would also leave me a bad review in return, well that’s wrong on so many levels I don’t even know where to begin (bullying? extortion? blackmail? idk) . Again, I have proof in case any one asks for it (stained towels and badly sagging mattresses)
I don’t know what to say but I was never going to be superfluous in my review and only state the facts, but there are times when something crosses the line so hard, you need to respond in a way that you do justice to your own feelings. I frankly also owe it to my family for the bad experience.
So Michael, no matter how you review me Im going to write the right things without worrying about retaliation from yours truly. Please do not sneer and flash the 'superhost - 500 5-star reviews' badge in your next guests' face that complains about bathroom issues on their much awaited trip