I didn't get the chance to meet Michael because he was visiting his mother but Heather served as a great host! She was warm, welcoming, friendly, helpful and informative about the area. The room was great! Beautiful view of city lights, quiet, a private outdoor deck WITH an outdoor shower and oh. my. god. That bed was SO comfortable. It was like sleeping on a cloud. My only change would be to add a mirror to the room. The area is conveniently located near Little Italy and Balboa park. Definitely check out Underbelly for some amazing Ramen! Next time I'm in the San Diego area I plan to stay with them again. Thanks for kicking off my vacation in a great way!