We never met Houman but he had prepared for us with the keys in a safe spot, which turned out to be a good thing for us as our plain was delayed and we arrived much later than planned. Houman can work some on his communication though, we waited a long time for a reply around our arrival and got worried, luckily he reached out to us before our arrival. The place is great, it's big, well situated, well cleaned with nice towels and sheets, good toiletries and even some fruit and water. Houman had left instructions to everything upon arrival. If you are 2 it's really spacious, only downside being a very small queen bed, we could barely fit both of us and my boyfriend had to sleep on the coach 2 nights so we both could sleep, on the good side the coach was big and comfy enough. Also it was very hot in the apartment, there where lots of fans but as the unit is on ground floor it really gets hot and the fans didn't do what AC does, I'm usually cold but this place was too hot even with the fans, AC is needed to cool down the place properly to a nice temperature, at least in July. Overall very good though, location is perfect and we would definitely stay here again :)