I was there w/ my family and another family. Our host Claire was very quick to response to my questions. She even dropped off crib sheets in person within an hour upon requesting. We loved the location and amenities (had 2 pack n plays and plenty of beach toys). We were off the a good start during our 4 nights stay.
Then there were the cockroaches. Upon arrival, I noticed cockroach traps in every corner of the kitchen. So clearly it's a known problem. On the first night, we counted 5 cockroaches crawling on the counter, drawers, cabinets. I notified Claire the next morning and she immediately sent someone to spray the kitchen, which we appreciated. The spray worked for 2 nights, but the smell of the spray was so strong that we washed all the dishes before using and stayed out of the house w/ the kids as much as possible. After the smell dissipated (2 days), the cockroaches came back in full force.
When I brought it up w/ Claire again, at first she said they never had this problem (despite traps were evident everywhere). She said they will continue spraying the house for 2 weeks. But clearly the spraying is ineffective. Overall the listing looks clean, but the cockroaches indicated a big cleanliness issue and was concerning for us especially traveling with young kids. I was disappointed in how the host responded.