I hate to write anyone such a horrible review and I will certainly include the positives, but this host was unwilling to make things right with me, so I deem it appropriate to share the situation with fellow airbnb guests. I picked this location because it was close to home and I was having extensive renovations done on an apartment that hadn't been updated in over 30 years. Some of the issues posed health concerns and my housemate and I were not feeling well. We had to move everything out and be out for 30 days. Unfortunately, there aren't many options for long-term stay, especially not in hot spot party zones as I needed solace and a place to work. The location and reviews deem it a peaceful place to stay, the place is cute and Nere was very responsive which was great. Most of our things were moved into a storage pod, but many items required climate control and we wound up paying movers to move almost 20 boxes into the airbnb with us and our refrigerator contents. Nere was gracious to grant us early check in and while the place didn't "look" bad, the surfaces were quite dirty (counters, floors, etc), the night stands were especially grimy and showed very dark on the paper towel we sprayed and wiped them with. So, we wound up having to add cleaning to our already busy schedule prior to moving in. Ok, whatever, I was grateful for the early check-in, move on. As the movers came with the boxes, the entrance was blocked by construction workers and we had to enter through a back gate on the opposite side of the building around an entire block from where our cars are parked - a pain for moving all of those boxes. I asked the movers how long their project would be and they said they didn't know..."two months, maybe three" Yikes!!! Their hours were 8am to 530pm M-F, great. Drills, hammering, sawing in the courtyard. Yes, it was loudest when working on the neighbor's deck, but the complex is small so even on the other end it still echoes throughout. We didn't have anywhere else to go or the time to reroute and figure out a new plan. When I messaged Nere, she said she didn't think it would be an issue and that if she knew I would be working from home, she'd certainly have told me. When someone stays at an airbnb, they may be home for a variety of reasons, and that should certainly be disclosed. I spoke to an airbnb rep (without reporting) to inquire of their thoughts on the situation and they said it definitely should have been disclosed in the listing or via message prior to confirming the reservation. They said if I involve them they would move me to a new airbnb, but would not compensate for movers. That wouldn't work and I already knew what other listings were available and were not suitable. I decided it best to not create an issue and keep the peace until we were out. We didn't have time or energy for conflict, stress and a potential move. We had to keep doors and windows closed during construction even on warm days and were unable to utilize the deck during that time for the disruption (I like fresh air!). Some days were worse than others, but it was definitely a unwelcome experience. Next, one evening during my first week, I was enjoying the deck when a neighbor approached and I was happy for the "warm welcome" until it soon turned into an interrogation and what felt like a threat. Inquiring of my situation and then informing me I was not to talk to any of the neighbors except her, not even the construction guys. If anyone approach me, I was to tell them I was a friend visiting for a week (not the 35 days I was there) and to keep out of site of the "HOA guy" directly across the way because he could raise Nere's rent if he found out of my long term airbnb stay. This just put a sick feeling in my stomach and additional stress on top of more stress. So much for a reprieve and restful getaway. I LOVE the deck, but that just made me not want to be there. The other neighbors were nice and friendly as everyone reported here already, but that just put a damper on it. I didn't let it ruin everything for me, and she later became a little nicer and stopped the bullying, but it's enough to say that you don't want to go stay somewhere and have constant noise disturbance, have to tiptoe around and have occasional blocks to the path out of the building. The constructions guys were super nice and friendly though :) Very nice crew. After two loads of laundry on the third week there, I received a message saying to watch my energy use and at that point I told her she needed to just back off and we'd we out in less than two weeks time. I told her of the items I was unhappy about, but didn't want to press the issue and have a bunch of conflict and stress while there, so upon our exit I told her that due to these named issues, I felt it appropriate for a partial refund. If we had known in advance, we definitely would not have stayed there. I requested less than 30% and felt that was more than reasonable. She has denied the request and has offered no communication on the matter, except to tell airbnb she was refusing. I gave her ample opportunity to settle the issue and airbnb, while agreeing with me on the issue, was basically a waste of time as they basically said their hands were tied if she refused despite the documentation I provided. I would say from this point, the construction shouldn't be...