I am a first timer for AIRBNB and wasn't really sure if it was going to be weird or uncomfortable staying in someone else's home that I didn't know. Sue was very nice and pleasant to talk to even before meeting her in person. Once you are there, she great's you with a big hug, shows you around the house and will go over any questions or concerns you may have. She is great to talk to, and has a very comforting but fun personality! She has great suggestions on things to do and places to go see. Her animals are all so sweet and love the attention if you'll give it :) You really do feel like you're at home while staying at Sue's! I most definitely plan on staying with her again in the future.