Serenity Pointe made us feel at home right away. The house was extremely clean and tastefully decorated! The check in and out process was extremely easy! Mi'kal and Vernay contacted us to see if there was anything that we needed or they could do to make our stay more comfortable. We did have a question later in the stay and received and immediate response! The little things like labeling the common area cabinets and drawers made for a stress free stay. The appliances were in outstanding shape and operated like new! The Magic bullet, Ninja blender and Instant-Pot were delightful additions. The dinnerware, pans and utensils were not the type that one would pick up at the dollar store. They were high end and perfect for daily use. There was bottled water in the refrigerator and for the coffee maker! There were two coffee makers. One for K cups and the other for traditional ground coffee. Small touches like travel toiletries being available in case you forgot something. This was especially helpful after someone forgot their toothbrush and we didn't have to run to the store late at night after driving 10 hours to get there. The beds in all of the rooms were very comfortable! The central air conditioning was a big plus as it was warmer than usual with high humidity. The outside area was perfectly setup for relaxation and/or a romantic evening. Serenity Pointe will always be our first choice when staying in San Diego!