Originally booked north park apartment for 5 nights. my sister and i stayed booked here last minute for close proximity to our dying mother that was in here last days of life. Location is good if wanting to stay in north park which is very congested. Parking was pretty horrible if your the last one to park for the night. i had to reverse the entire length of the parking lot to fit into parking spot. Apartment is located in back of complex easy to access and get in. Apartment is very plain, noticed very dusty has not had a detailed cleaning. which there is a cleaning fee that you have to pay. Couch in living room has greasy cover on couch, cover appears to not been washed and smelled like was sprayed with fabreeze to make the appearance of being washed. We removed filthy cover and the couch was greasy feeling as well and urine stains all over couch. did not smell sanitary. At this point we were going to put sheets over the stains, no extra sheets or pillow case was provided. At this point our mother had passed and did not need the extra stress. Before canceling reservation i messaged the host( there was 2 people involved that were the hosts) if we could get a full refund. They said would not be a problem. even sent them a second message confirming i would get a full refund. so we vacated in the morning and gave them plenty of time to get the place cleaned up for next guests. We were more inconvenienced by these conditions than they would be getting a new booking. I was refunded quarter of what i paid. messaged hosts told them they need to refund me the rest of the money. for them to get back to me took multiple days just to get simple responses back. They finally refunded me another portion but still not full amount. currently it costed me almost $500 for one night stay with these conditions. this is unacceptable still have not received response back. im filling a complaint with Airbnb to get this resolved. do not book this place if you do not want any problems. worst airbnb i have ever stayed at will never book again.