We found a bug in our bed that we know is a bedbug but Ann was refusing to let us think so. We did not get a refund and did not even stay in the airbnb for more than an hour total. I was nervous writing this because she threatened that if we write a bad review on her, she would write a bad review on us. She also made us strip down the bed with her while she recorded us to “prove” there were no bugs but we found blood stains in the sheet as well, which she tried telling us they were not. The way that Ann handled this situation was extremely unprofessional and I wish that she had handled it with more empathy rather than pointing fingers. If you read this review, please do not stay here for your safety.