This was a difficult review to write because the property did meet our needs but there are/were several issues that future visitors should be aware of. First, the front exterior of the home has none of the landscaping as presented in the photos. The photo is either fake or they have dramatically changed the landscaping for the worse.
We arrived approximately 30 minutes after our scheduled check-in time. Upon our arrival there was a man sitting on the porch relaxing. The combination of the exterior of the home being drastically different and the man on the porch made us believe that we might be at the wrong location. After calling the "800" number to reach the call service we were told to wait for a call back. After maybe 30 minutes we were contacted and told he was "probably" one of the cleaners and that we should go back to the property to confirm if he was still there.
The neighborhood is in an urban area and there is an obvious wide range of socio-economic residents. Some houses are very nice, others are very much in need of TLC. We found the area as a whole to be a little less well kept than we would have liked. Parking was also hit or miss. Most of the time were were able to find parking close to the home. However, one evening we were out a little later and had to park several blocks away.
The home itself is welcoming on the interior and had everything we needed for a long weekend. The beds slept well and the 1 and 1/2 baths worked well for our party of 4. Kitchen was well stocked and served all of our needs. The location is also very convenient to other areas of San Diego that have great restaurants and attractions.
This was the first Airbnb that we stayed at that was run by a property management company. We didn't care for that experience. The sent us several requests to use their proprietary app to manage our stay rather than the Airbnb app. When we did have an issue at check-in we got the run around for a while until someone finally got back to us and ultimately made verification that the home was ready our problem.
Overall, although the home itself is quite nice, we would not stay there again. The combination of the misleading listing, the property management company, the surrounding area and the parking made for a negative overall experience. If the listing included an accurate representation of the exterior of the home we likely would not have booked here.