This apartment was just as described. It was very clean and had plenty of space in closets and cabinets. (Thanks for the Decaf Coffee!) It was within walking distance of the Bay and restaurants. It was perfect for our needs as we come to California in the winter to visit our children and grandchildren. Ingraham Street is busy, but it was quiet after about 11pm and stays that way till 8am. The only thing that disappointed me was the small outside seating area. The directions for check in and out were clear and concise. We never had to contact the hosts, they had everything covered in the brochure.
Overall, it was a very pleasant and enjoyable stay.