The location was convenient (only about 10 minute walk to Gaslamp) and communication from their various agents were also prompt. The apartment was cute but the floors were still dirty/sticky and overall, there was a lack of cleanliness. The air conditioner also made VERY loud noises so in the middle of the night, it woke us up many times. The shower head had very little to no water pressure/flow. However, the worst part was that we got locked out of our apartment when we got back from breakfast on our last day at 9:30am (check out is 11am) and we were trying to leave for the airport straightaway. The agent I called was very nice, but after about 20 mins on the phone, we asked if there was a code to a manual key box, which he gave to us right away. Why wasn’t this suggested in the first place? It felt like we were problem solving on our own and it was a very stressful way to end our trip.