I didn't get the chance to meet Sam during my stay as he was on holiday, but he made sure his friend Moe was there to help me check in and for anything i needed. Even if he was away Sam made sure everything was fine. The location is really good as everything downtown is walking distance and well connected to the beaches or any other point of interest. The apartment is modern, cosy and really nice, and the room spacious and bright, just what i was looking for.