Joan was an absolute great host. She was always extremely responsive and fast at communications. Directions and access was easy and straight forward. There were a lot of great touches, for example, the kids particularly enjoyed the snacks and boogie boards, my wife and I the beach chairs, and the baby the beach toys. The sleeping was comfortable and the neighbors were very kind. The dedicated parking was excellent, right in front of the unit (at the back entrance)--literally steps from the door. We traveled for 30 hours to get to San Diego and Joan was able to get us access before normal check-in time which was really a life savor after such a long travel. But this was just an indication of the quality and service you will get. Thanks Joan!!