I would like to thank you for letting us stay at the bungalow and the constant check up you are doing on us. We really appreciate it.
That being said, I would also like to mention a few problems we have encountered so far during our stay here.
Although described as “comfortable” in the description, the pull out bed was by no means comfortable. In fact, you can even feel the bed frame under the very thin mattress/foam topper you guys incorporated into the futon. The 3rd guest needed to sleep upside down actually, as the bed had a very steep downward slope towards the head of the futon. This is a HUGE disadvantage if you ask me.
Second, the pictures you see in here are a little deceiving if I can be honest with you. The actual place in fact is WAY smaller than what you might think, so please lower your expectations in terms of spacing as well. The Airbnb host probably just use a different kind of lens and / or a specific angle to make things look bigger...
Finally, the WiFi at the bungalow was not consistent and we faced several issues doing minor tasks like navigating the web using either our smartphones or laptop. There were times that a page would not load, or if it did, it needed 1-2 minutes to do so. In fact, I needed to work for a couple of days, but due to the connectivity issues, I was forced to used my phone’s data to do so. We were excited for the full high speed mentioned in the description, but unfortunately we were not able to really enjoy it so far. As a result, due to the connectivity issues expressed above, we were not able to use these streaming services. For instance, Netflix and Hulu kept loading and/or buffering constantly, making the experience frustrating and ultimately impossible. Thus, we ended up not using the TV at all.
As you read through this letter, I want you to know that I am trying to call out my complaints in a respectful matter and by no means insulting the other amenities you offered in this bungalow. We think the place is clean and we appreciate the bathroom toiletries among other things you offered as part of the package.
The issues I described in this letter significantly diminished the experience we were promised and expecting to have.