Shanna sent us extensive information about the check-in process, as well as a list of recommendations around San Diego, a few days before our arrival. The boutique hostel is very nicely decorated and super close to everything we wanted to see and do! Both Balboa Park and downtown San Diego took us about 10 minutes with a car.
The room itself is nice, and everything is very clean. We had an issue with the tv but a quick message to Shanna and she had it resolved asap. The only thing we found was that the room itself, with the AC on, was on the cold side, but underneath the bed's comforters it was a bit too hot. For the rest everything was perfect and we had a lot of fun!