Thelma is super responsive to your messages and checking in was a smooth process. We arrived late at night and having the green light on in the balcony really helped us identity her place. If you’re a light sleeper, I would recommend bringing air-plugs or earphones as the walls are very thin and most likely, you will hear the people above you. The location is also VERY convenient with Shell, Starbucks, and Ralphs right across the street.