It showed check in started at 4pm. I went to check in at 5pm but there were no keys because the cleaners were still there. They tried to send me to another unit. But that unit was not clean. Then told me the original unit will be ready in an hour or two. I asked if I could be refunded instead. So I can find a different place. They told me they could only refund the cleaning fee on their end. I went through Airbnb but the host denied the request. However, I finally got in at 9pm and the heater was on the lowest setting. I tried to turn it off but it wouldn't turn off. They were not very helpful as I explained it was always on a little. The fans were all going in the unit and windows were open but the airflow was not happening. So it was really hot during my stay. Even though I had to wait for the cleaners to finish, the unit was still disgusting. There were pet stains throughout the unit. pee stains as you walk in. Looked like poop stains in the bedroom. Blinds were missing and walls were beat up and stained. The only thing I could say I enjoyed was the bed was comfortable. But it was hard to sleep because of how hot it was.