Perhaps I have a higher standard for cleanliness, but major turn off for me was seeing ants crawling around the kitchen counter. Even bigger turn off was seeing a couple of roaches that we were able to kill off with the bug spray that the host provided after notifying him that we saw ants and a roach in the kitchen. I think our family was concerned the whole time that those bugs would make their way to the bathrooms and our bedrooms, but I guess we were lucky that didn’t happen. Anyway, the rooms did have air conditioning so that was a plus, but when you end up paying about $500 a night when including cleaning fees, you kind of expect not to see roaches in the house. The host provided $50 refund for the ants and roach issue, but that, in my opinion, was not sufficient refund amount (full disclosure, I had requested $250 which I thought was more fair since that was close to the cleaning file I was charged).