As this being our first AirBnB experience, we did not know what to expect. What we got was warm hospitality that is unheard of in the hotel industry. Cookies and goodies awaited our arrival. The fridge was stocked with water and soda. And soon after our arrival William sent me a welcome text, complete with asking us if we needed anything. It was such a comfortable oasis in the hills of San Diego. I highly recommend this private retreat.