Carrie provided top-notch customer service and lightning speed responses when I communicated with her via text message. The location is absolutely beautiful with tons of cute little shops nearby. Three of the rooms are accessible through the first room but if you're on a family vacation like we were this was a non-issue. If you're looking for a serene location with a beautiful views and close proximity to SeaWorld look no further! Added bonus - the hammock on the outdoor deck is incredibly comfortable and there is a gas grill present for BBQ's. Would definitely stay here again!