This property was in an amazing location. Can’t really ask for much more in that regard. Unfortunately the pure mass of messages from the host, automated or direct, was completely overwhelming. Never have I experienced something like this. I understand the want to automate but I felt as if I had to dial 0 to talk to a real representative. I also understand the need for rules, but there is certainly no reason to go to the extent of paragraphs of text, multiple times (same info). Never once have I had a noise complaint but for the first time in my life I was nervous about speaking because of the routine threats of $1000 fines. The property was great, but the communication and customer service needs an improvement.