The co-host, Kathy, was extremely responsive before and during our stay! Any questions we had, she was there to answer. As for the space itself, bright and modern, just as the photos suggest! My girlfriend and I brought along our two little terriers with us, and they enjoyed the space as much as we did. The loft is located in the heart of Little Italy, plenty of places to order take out or eat outside. There's also a huge park, just two blocks west, to take a morning stroll or walk your dogs. Another great thing I'd like to mention is the insanely easy parking spot - directly in front of the front door. This made unloading and loading our dogs and luggage a breeze. However, if there is one thing I would grumble about, it would be the AC. Wasn't strong enough to feel the coldness, especially upstairs. Though, we did stay during a heat wave, so might not be a problem during the colder months. An otherwise lovely stay and would not hesitate booking it again!