Sonder is beautiful and went above our expectations in feeling light and airy. The windows and balcony allowed us to capitalize on the cool breezes and we didn’t have to run the A/C once. The location is perfect - blocks from the ocean and the Farmers Market. If you don’t want to walk there are scooters everywhere. You can’t go wrong w this AirBNB. While I didn’t need to communicate w Sonder, I felt like I had everything I needed and offered ways to contact them.