We arrived Friday night and our bedroom light was not working. I reached out to The Co Host team immediately and a few times after that, they requested I change out the light bulb myself. They didn’t send someone to fix the light until Sunday.
Our original check out day was Monday morning. I requested to extend another night (which Laura approved) but Airbnb was having technical difficulty with their system. The team requested I PayPal money to Laura which I was hesitant to do. I reached back out to them Monday morning (before 10 am, the original check out time) to see if the system was fixed and it was not. So I asked how much I should PayPal for the extra night and no one responded! My friend and I left the Airbnb and got a hotel for the night instead. The team finally got back to me at 5pm!
Although I must say, the place is cute and very clean. The location is amazing, just steps from Mission Beach!!