Overall we had a great experience. The house is spacious, the beds were comfortable and clean, the location can’t be beat. However, we had consistent annoyances with lack of beach chairs, trash bags and finally paper towels. No kid friendly dishes (all glass), wet towels in the washer when we arrived, no DVD player on any of the three TVs (which was a bummer because we rented a redbox,) and we didn’t have clear directions for check out or where/how to locate amenities within the house (which would have been helpful.) However, Karen was responsive and fixed everything in her control.