The home was clean, close to the freeway, restaurants, and stores, and the host was very responsive to our requests. The beds were comfortable and our kids enjoyed the books. The kitchen was disorganized and was missing some things we wanted like measuring cups. The water heater ran out of hot water even when everyone was taking quick showers. Would probably have given it 3 stars but the hosts went out of their way to try and make things better (bought a pack-n-play and hand towels that weren’t there upon arrival).