We chose the listing for location so that we could walk to Mission Bay for an event. The location was great. The apartment was not cheery or homey. The towels, linens and kitchen equipment were old and worn. We stay at a lot of hotels and wanted a different feel. It was somewhat depressing and we left after one night. I have given them more specific feedback on a separate message. A little more of a personal touch and some TLC regarding the place would go a long way.