We booked our stay at William's beautiful apartment at the last minute and from our booking request until we checked out, we were completely cared for. Communication was prompt and helpful in every possible way. The apartment is decorated with a great sense of style and comfort and we were delighted from the moment we opened the door. The location worked really well for us since it is an easy walk to Balboa park, the coffee shops and funky restaurants of North Park and a Whole Foods Market for groceries. I cannot recommend this apartment and this host highly enough.