We stayed in a bungalow, which was spacious & quaint. However, there were a lot of odd quirks about the our stay. For example, we were supplied with plates, cups, post, etc. However, they didn't provide us with dishwashing soap. When I called the from desk to ask for dishwashing soap, they brought it, but didn't bring a sponge.
One of the windows was cracked. We called right away and asked them to fix it. They came and glued it shut.
I had to wait on hold for a long time every time I called the front desk. On one of my calls I was on hold for 15 minutes before anyone answered.
The hotel itself is beautiful. The pool is truly amazing.
Staying there wasn't awful. It was just odd & slightly off.