Nina went above & beyond, assisted with our luggage, gave advise on Balboa Park. Easy to walk there, & to a variety of restaurants. There were snacks and simple things like coffee, tea bags & spices. (not like other places we've stayed that are void of everything) Even wonderful touches like a Valentine's Day piece of decor & a box of chocolates. There were some board games if the weather was bad and the roof top lounge had amazing views. One of the best Airbnb stays we've ever had!