Trish and Brad are wonderful host. They were gone when we checked in. But Trish contacted me couple of days prior to our trip and provided detailed info about the location of the key and the code of the lock contains the house key. My boyfriend and I enjoyed staying at this apartment very much. It's very bright and spacious. I love the Kohler fixtures in the bathroom. It's a very quiet neighborhood. They purchased a new coffee maker right away when they found out the previous one was broken. Trish provide detailed addresses for couple of grocery stores and fish market. It helped us greatly to purchase some food.