Thuy was very helpful in answering any questions we had. Check in and check out procedures were very simple. This little cottage is a wonderful location. Unfortunately, the staircase to Bermuda Beach just steps down the street is currently closed, so we drove to Mission Beach instead. The cottage was very clean. The beds were adequate; not super comfortable, but not horrible. Plenty of bath and beach towels provided, which was nice. A/C and ceiling fans worked great. Overall, we had a wonderful stay at this location.