Jer was fantastic - very communicative. We had some issues with the lockbox and Jer was quick to respond and help us out. Thanks! The unit was clean and as described. Definitely appreciated how well equipped the kitchen and coffee bar was. Great location, just beware that you are basically in gaslamp so the bar noise continues until the early morning hours. The back bedroom is much quieter and you can't hear much. If you turn on the unit fan it helps significantly with the noise in the front room. If you're there to go enjoy Gaslamp, this probably isn't a concern to you though. Don't let it stop you from booking this unit - just bring ear plugs if you're sensitive and will be sleeping in the front room :)