The house itself was really pretty and well kept. Our issues were with the host.
First, the code that was given to enter the property was incorrect. Second, there was sand all over the counters in the kitchen, not just a grain or two, there were small piles all over the counters which to me signifies that it was not wiped down very well. The furnace was not in operation at all. I called every emergency contact number that was provided to get that corrected, one of the emergency contacts even hung up on me when I asked her for help. The next morning someone contacted me to say that the furnace was operating and they checked it before we checked in, this was a false statement because the fuel line was not even connected. No one ever came to resolve it so we had to strategically use the 2 space heaters provided to attempt to keep the house warm. Also, there were no additional blankets around the house to stay warm.
I would not stay in any of the properties owned by this company because of the unresponsive and “could care less attitude” of the host and emergency contacts.