Our stay was not what we expected...
When we arrived we had to go to a separate location to retrieve the key fob from a lock box on a gate. When we did the key was not in the box and we had to wait for the host to meet us with a spare (30 minutes past check-in). We were concerned to know that there was a key floating around, not knowing if it was still with the people who stayed there last. The host assured us the cleaning crew had just forgotten to put it back. When we finally got into the unit, the place was trashed (so if they didn't come who had the key?). Garbage all over the patio, empty water bottles and pizza boxes in the kitchen, full trash cans, dirty sheets and towels, no toilet paper or soap, stained carpets walls and ceiling, and the toilet hadn't even been flushed... The host had a cleaning service stop by for a quick 30 minute clean. When they finished they had left us with a stained roll of toilet paper and had filled the hand soap with water instead of bringing new soap. Air bnb did refund us and Jay agreed to let us stay still (since we had to time to figure out a new reservation). That aside, it was a disappointing and stressful stay.