This experience was off to a bad start from the “welcome” phone call I received the day of check in, which was actually more like a lecture. Julie was pretty rude and unkind on the phone. I understand rules but to be told multiple times that you can be kicked out and they will keep all your funds before you even check in was more than extreme. It set such a bad tone and wish I could have cancelled. We ended up checking in and were there a few hours. But it was hot, you can hear everything in the alleys and the beds weren’t comfortable. So we went back to our home in La Jolla. Our friends got a hotel. The location is great but you can get much more value at at hotel, like the Catamaran, nearby. I felt so bad for our friends visiting. And it was an expensive mistake on my part.