Jordan was great! He was super responsive, friendly, and flexible with our move-in time. However, this place should never have been described as a "luxury" unit costing us almost $500/night. The unit is in need of some serious updating. The thermostat was hidden behind a massive tv. I could not operate it without moving it, shining my flashlight app into the gap and guessing at the settings. Someone else's gross food was in the fridge and in the kitchen cabinets. We stayed for two nights bracketed on both sides by a trip to Mexico to whale watch. We did not check in the second time until 6 PM at which point we found the dryer crammed full of linens and the washing machine chock full and running. I could not do my own laundry until after I had run the dryer several times to try and dry all of the stuff packed in there. Also, I could not sleep at all on Friday night because of the constant stream of souped up cars screaming music and revving by with disabled mufflers. Rough...