Jenny doesn’t have any empathy or courtesy to her guests when/if airlines unexpectedly change your plans, which happens more often than not in today’s day. I booked a room with Jenny on the day of the reservation. Not even 3 hours later did the airline cancel my flight. Therefore, I explained the situation and asked Jenny for a refund, since we weren’t going to stay at her place, booked less than 24 hrs ago, and didn’t just “change our minds.” The airline moved our flight to the next day and she didn’t have an ounce of understanding. Just kept my money for what? It was a Wednesday night and the room wasn’t going to book regardless. There’s no reason for Jenny not to be kind and a good person and refund the money. As someone who also rents out their house - their personal home, not a number of properties like Jenny, if guests rented my house for one night, and a few hours later had to cancel and was willing to prove the airline moved their flight, I’d find it only right to refund the guest. Don’t do business with Jenny.