Nikki went above and beyond to provide a few extra items for our family that helped out a lot with our trip. The personalized message was a nice touch and made us smile when we walked in the door. The home was very cute, clean, and well decorated. It was the perfect amount of space for 2 adults and 1 toddler. The bed was very comfy and spacious. All amenities were provided. Nikki always communicated promptly. We had a great stay.