While the place itself is fine (FYI the pictures make the apartment seem much more spacious than it actually is), we had a difficult time dealing with the hosts when we ran into issues.
We found that the sink in the only bathroom downstairs didn't work. When I contacted Jesse about it, he told me that that their maid had failed to tell them about the broken sink, resulting in them not being able to fix it before we arrived. Given that we had paid for a fully functional unit and had a broken amenity, we requested a partial refund.
Rather than apologize for the inconvenience, Jesse responded as if it weren't an issue at all, telling us that there are "other water sources" in the apartment. That is, we told him that a sink was broken and his response was to tell us that it's not an issue because we could get water from the showers and the other bathrooms. Yeah. He eventually offered to send someone to fix it, but this was at 9pm and would've required exposing my elderly relatives and grandfather to a potential COVID risk, which I wasn't comfortable with.
I will give Jesse credit for his prompt communication, but I wasn't pleased with how this situation was handled.