Susanna greeted us promptly, showed us around the unit, gave us a list of suggestions for nearby places to eat, and answered our questions. She was gracious, friendly, and made herself readily available. The place itself was clean and comfortable, with a private entrance and just one small shared wall. The bed was comfy and there were several armchairs in the sitting area--a nice place to spend an evening reading. The location is fantastic: quiet, within walking distance to several bars and restaurants, and a 10-minute drive to the zoo and Balboa Park. Air conditioning would have been nice (it was unexpectedly hot during our visit), but the large windows and two fans did a good job of bringing the cool evening air into the unit.