The host was great and responsive to our immediate requests. I did voice concerns ahead of time after reading some reviews after we booked and she assured us that the home would be clean despite the reviews. However, we experienced similar incidents as others.
The home is in a great location but we had a lot of issues that we had to deal with:
- no kitchen towels (addressed after checkin)
- no paper towels (addressed after checkin)
- every person got bug bites from the beds
- we paid for early check in but cleaners didn’t arrive on time
- blankets and pillows were not washed
- curtains were partly on/broken
- soap jars were not filled
- kitchen trash can is dirty and really gross
- cleaners left a load in the washer and didn’t wash and dry anything
- 2 of the fans didn’t work or blow any air
- no A/C, the back room gets super hot
- behind the house and the side of the house is messy and dirty
- taking the trash out was not convenient
- flys and ants present