Tracy was so nice and easy to work with as I originally scheduled my stay and then had some unexpected personal issues arise within hours of checking in. That necessitated me having to call her (they were traveling) and leave as soon as I could get a flight to return home. I was bummed that meant I was not going to be able to stay in San Diego, enjoy the place for a short vacation, do the fun things I planned when I booked the place at this location, or meet them. Tracy was very understanding and was kind enough to refund the nights I could not stay there. Thank you!!! For the short stay I was there, I found everything in the unit very nice and exactly as described. The location, private patio area, and amenities were ideal and having the garage parking space was so wonderful. Hopefully someday I can complete the vacation there I planned to have!