As for the property management co.. Vacasa, I give zero stars! This is for upper management. The individuals I had to deal with were very kind. Be prepared- if there is an issue you will need to go through several individuals. Also be advised to keep all correspondence through airbnb so you have proof of what has transpired. The home is a cute beach home, however, I believe the pictures make things seem better than they actually are. The location is awesome, and we did truly liked the home. The pool was not clean, and the floors needed a good scrubbing. There's not a back door from the master to the pool-- it's been closed up. The bathtub is rusted, and no fan in the bathroom by the master so keep the window open. I read the review about the jacuzzi being tepid and leaking--they must have fixed it because it was hot and no leak when we stayed. We didn't use it as I was dealing with a gas leak the entire time, so I can't comment on it. If you stay here, go expecting an older home with issues, but a cute beach house at a great location. I just wish we could have enjoyed our stay rather than dealing with a very dangerous gas leak.
The reason for the zero stars is we had a gas leak in the home. I arrived to it. I reported it immediately, and requested the gas co to be called. Again, all staff were kind, but I noticed they had to always check back and things never got done as they wanted/stated. I called three days requesting the gas co be called and have the gas leak addressed. I should have called the gas co myself. Beware that if you ever stay at a Vacasa property they will never call the gas company...so do it yourself! Protect yourself! When the plumber came out the third day of me reporting this, he stated it was a big leak. The gas was coming up through the floors. I won't go into all the details regarding the gas leak..I just want everyone to know if you smell gas -- call the gas company NOT Vacasa!