Anne's communication was prompt and helpful well before and during our stay. She gave helpful tips and was always available. The cottage was superb in terms of design and amenities right down to the bedding! We were very pleasantly surprised with the snacks and beverages supplied which were a life saver for our first breakfast. It was a great feeling that we had privacy while at the same time the hosts were available if needed.The location is central to downtown and a 5 minute drive to Balboa park where the zoo and a swath of museums are located.