Communication 1/10
before checking in, he was very quick to respond to (within an hour), but on the last day, when I had planned to wash my clothes. He had initially told me there was detergent, but there wasn't enough for more than a load. The washing machine wouldn't even fit 3 days amount of clothing. So I had messaged him at 8pm asking for new detergent. No response all the way until 11:36. He then has the audacity to say just buy some and he will reimburse when checkout is 10 in the morning. Lmao absolute disgrace
Customer service 1/10
Later he requests $50 because "we had left a mess". We had 8 people at the place so I don't really understand how he expects the place to be in great condition. Either way he provided no checkout procedures/requirements on what we need to do. The pictures he had sent to airbnb would actually tell it even better. We put the trash bags in one area and towels in another area. The trash in the other areas would just be a normal mess you would expect when there are 8 people. He also uploaded pictures of the bed sheets on the ground. That I don't understand at all, does he expect it to go back onto the bed without being cleaned? If anything we did a favor taking off the sheets and placing it in a pile. And no as of writing this a week after the request airbnb haven't decided if I need to pay lol
Location 7/10
place is actually not bad, parking does get tricky, but it's a great place if you're a city person. However, there are HOMELESS people right and left so if that is an issue for you don't rent this place
Bathroom 0/10
door doesn't even close or lock so we ended propping a chair up against the door. Putting a pot of flower in front of the door when someone was in the bathroom since the door wouldn't close. Also no air filter