The house was neat and clean and the host responsive when I reached out. We had an issue with having no hot water the first night which was resolved by morning (inconvenient because we could not shower). The next night the heater didn’t function properly so we were cold. Other than that our stay went well. It’s clear the host attempts to make you feel welcome, there were fresh flowers when we arrived...a nice touch. The house is exactly as described with a few extras. If I had to give it a letter grade it would be a “B” because of the heater and cold water issues, if those issues weren’t present I would rate “A”.