Our host was gone when we arrived, but she gave us comprehensive information about the house and how to get in. The house was in great shape for us. It is (as advertised) a very kid-friendly house and our grandsons (one almost 4 and the other almost 1) enjoyed the house and the books and toys very much. The 4-year-old enjoyed the background play equipment. It is an easy walk to the beach and the boys loved playing there.