We stayed in this unit for a week while on vacation. It is in a really fun spot in Hillcrest surrounded by a ton of restaurants and extremely close to Balboa Park! Made getting around really convenient, and we got to walk to coffee/breakfast every morning. Highly recommend based on location alone. The unit itself is neat and cute, with everything you need from kitchen stuff to shampoo/conditioner. We didn’t need Trevor/Heidi much — in part because everything was so easy to access and instructions were very clear already — but whenever we did, they were very fast to respond. Thanks so much for hosting us!