This was a typical scenario of a family event and too many family members came to town and I could not host everyone comfortably at my house. So an Airbnb for my mom, sister and a friend was needed. I wanted to have them stay near the beach and after booking another place first, that one canceling last minute, i had to quickly pivot and rent this place. My family flew in at 6 pm. So I drove to the house to get it ready for their arrival and discover no heat and no hot water. I immediately contact Andrew and he was very responsive. The problem was the gas had not been reignited for the house after a recent outage. Andrew was very responsive and was able to get the gas working again before my family arrived. The house itself was immaculate. Absolutely beautiful. Clean, modern and well stocked. It was a cold winter period and had recently rained so the outdoor area was useless to us. The location is difficult as it is on a very busy street and difficult to get in and out of. Overall, nice