Erika was quick to respond and extremely helpful with check in instructions. Self check in with keypad was appreciated as we arrived late this gave us flexibility and privacy. Erika also quickly replied to check out questions in the morning via message.
The suite is well decorated, has a lovely balcony with cute lights. Good location.
I would not usually write a negative review if I can avoid it but unfortunately we did not find the accommodation very clean. This is the first thing I look for in a review and chose this place because it had good reviews on this. However, the bathroom had a few hairs in it, there were plates on the drying rack that previous tenants had used (these were clean, just left out) but worst of all there was sand at the base of the bed sheets on one side and the same side also smelt like perfume. This led me to be unsure if they had been changed from the previous occupant.
As we arrived late (after 12) we didn’t contact Erika as we just needed a place to sleep. We stripped the bed as per check out instructions. We left early the next morning. With a little TLC it’s definitely a 5*.