Both Tim & Cherie were very welcoming! Communicated with them both through the app. Made many suggestions when I asked for tips on local restaurants. They checked in the following day to see if everything went well the first day. The place is great, loved the upper level window view since we were on the top. I thought the airplanes from being near the airport would be a disturbance especially during the night but I didn’t hear them at all! It’s also conveniently located near the SD Zoo and many other places. Would definitely stay again :)