Karen is a gracious host. She is very quick to respond and answer any questions. Unfortunately, my family (2 kids, 3 adults) encountered many issues throughout our stay. I wouldn’t consider this apartment family friendly as it is very tight spaced & in need of major TLC. Cleanliness was a problem upon arrival, many of the electrical outlets did not work, and the bathroom sink was clogged with dirty water the entire time. Although we reported this to the host from day 1, a plumber wouldn’t be available till the day we checked out so it forced us to brush our teeth and wash our hands in the kitchen sink. Using a blow dryer or iron would cause the power to go out multiple times which was a real pain. Some of the amenities like the coffee pot were used and contained mold but Karen quickly replaced it with a new one. On a positive note, the location is great. You have the bay on one side and the beach boardwalk on the other. The host also provides complimentary use of the washer and dryer on the first floor and the beach chairs were very convenient. Overall, I would not recommend this place to families or people traveling with more than one child. Would I come back here? probably not because of all the problems we faced and how run down the unit is but I think Karen is a great host and will do her best to rectify these issues for future guests.