I wanted to give this four stars, because for the most part my experience was enjoyable. It was right in the heart of Gaslamp, and a short walk to the convention center and really everything else you needed. I was in town for a medical conference.
My issue though is when I arrived, the place hadn’t been taken care of to what I guess I expected. Linens were clean but thrown on the bed for me to make the bed and dress the pillows myself? Not that big of a deal. But then the kitchen wasn’t stocked well either in regards to coffee/tea/etc.
That being said there was a very convenient tag for the door they would leave each day to address your needs. I filled it out the first day and they took care of it all. Fully stocked later that day when I got back. And I didn’t really need anything again until later in the week but when I filled it out a second time and left it on the door none of it was addressed. None of the requests for restocks were made. Mainly body wash, conditioner, coffee/creamer. So I went without the last two days.
And then the other issue I had when I arrived is the bathroom was bare, except for a pretty solid amount of excrement and foul smell left in the toilet for me to flush. Actually had to clean a little bit of it too. Kinda weird that wasn’t part of the cleaning crews job before a new renter comes in.
Then there’s the noise which honestly wasn’t that bad considering where the location is. Outside anyways. Above and down the hall you could hear everything. Wouldn’t usually bother me if I hadn’t needed to be up by 6am every day.
I guess all in all the stay was good save for the cleanliness issues on arrival. I’d give them another chance if I wanted to go back for fun in that area. Not for a convention though.