Patricia was very responsive when I had questions. She did allow me to check in early. The space is newly renovated but the frames are still old. The noise (that they do warn you about) could be a problem if you like to sleep in - construction starts at 6 or 7 am and the walls are paper thin. The ear plugs Matt and Patricia provides are a nice touch, but I didn't need them since I'm an early riser anyway. As for the homeless, the homeless in the neighborhood are harmless. If you're an early riser that's on a budget, this unit's for you.