Si and Dan were proactive communicators and the place was awesome! It had everything we needed and more. We traveled with a toddler and an infant and I was worried about the sleeping arrangement and getting them clean after a day at Seaworld. Si had a pack and play and even a baby bath tub ready for us to use, which was a huge plus. And OMG her towels were so clean and SOFT!! Her beds were nice and soft too along with all the bedding. The bottle of wine and the waters in the fridge were extra nice touches as well. I only wished we had stayed longer!