The place is in okay conditions but I did some large bugs inside that look like cockroaches. The host told me not to drink water despite the day I arrive on Christmas eve (everything was closed) and never offered filtered water! When checking out, I was under stress to catch a flight, locked the house but forgot to leave the keys in. The host correctly reached out to me, and as I explained what happened. She replied "It's locked so we can't get in ??". I've apologized and never heard back. My feeling is that she thought it was my fault she didn't have a spare key. After using airbnb for several years, this was definitely the least helpful host I had. Unfortunately, during Christmas.