Noise is main issue the fact you supply ear plugs says it all. Aircon clearly needs maintenance. so loud unable to use it and when window is opened it is literally next to construction site so unable to have good nights sleep for entire stay.
I can understand why there are no pictures of the outside of the building and the surrounding streets. Did not feel safe for my wife to walk on her own that said you mentioned the homelessness situation.
excellent location for downtown
poor micro-environment - building itself, construction, homelessness.
Matt is a professional and runs the apartments like a professional. That said if this was a professional company i would not accept the fallacies i have pointed out. We had the option to stay another night but left early instead.
Perhaps I am too critical and this place was just not for us. I would of paid an extra £20-40 a night and stayed in hilton instead. I think this is the end of me using any AirBnB hosts that run multiple homes as a business. Might as well stay in hotel