Good: The place was clean, close to Gaslamp and very spacious. Perfect for our group.
Bad: The two negatives I experienced was that she did not mention her rule of no toilet paper in the toilet prior to the booking (it was only mentioned a couple of days before check-in). As a result, I was constantly having my friends complaining about how disgusting it was to place the toilet paper in the bins next to the toilets. Finally, her communication to me was condescending and she repeated rules to me multiple times. Overall not the end of the world, but I did not appreciate the tone at all.