We loved the location and easy communication.
However, there was an incident that left us feeling unsafe (there was a gas leak the moment we checked in - we have a toddler, so this was a very scary situation). Thuy handled things in a professional way and we were able to stay at one of her other apartments two doors down.
Unfortunately, the new place had some problems on their own (the bathroom sink drainage had a very bad smell and the refrigerator was not functioning well).
Overall we still enjoyed our trip.