The studio was very cute and in the perfect location, centralized to everything, but there was an instance that occurred one morning that caused us to realize we would never stay there again! For about two hours (7 am- 9 am), my boyfriend and I had to deal with their rescue dog being kennel trained directly above the studio! Not only did they leave the dog home alone while kennel training, but the dog flipped his kennel (2 XL), moved around a bunch of furniture in the room, pulled a bunch of blankets into the kennel and shredded them, and barked and cried the entire 2 hours! It was so loud it sounded like there were multiple people moving around an entire living room full of furniture! I was honestly very concerned for the dog and had my boyfriend check the front of the house to make sure their house wasn’t being broken into because it was so loud! This went on the entire 2 hours, until I notified the owner what was going on, who then made it home about 30-45 mins after I notified her, to let the dog out of the kennel. We expected some noise from the house above us, since we did read the description that there would be people and a child walking around , but definitely not to this extent! My boyfriend has been diagnosed with severe anxiety, so we had to hang out in the outside area until she got home, because it went on for so long and was very loud, as you can imagine! I contacted the host after we left and asking if they could compensate us for the inconvenience and she stated they could offer us $50 FOR OUR NEXT STAY ! That was assuming we would want to stay there again, after the inconvenience, and that we would be visiting San Diego in the near future. I did not think this resolution was fair, as this was a very big inconvenience, early in the morning, when we were supposed to be enjoying our vacation. I told the hosts that I had videos of how loud the noise was and the dog barking and crying, and they stated that I could send the videos and they would reconsider their $50 offer. Well….Airbnb does not allow you to send videos through the chat, so I asked if there was a phone number I could send them to and her response was “Airbnb suggest we keep all communication through the Airbnb site.” Since the host refused to provide a phone number and I could not send videos through the Airbnb chat, there was really no way they would be able to reconsider our request as promised! After that, I never received a response or an alternative way to send the videos, and they ultimately continued to ignore me! I thought we were very reasonable with our request, given the circumstances, but they thought otherwise! I really don’t understand why they would 1. kennel train their dog in the room directly above us and 2. why they wouldn’t take the inconvenience into consideration and propose a fair compensation. It really sucks this happened because the place was cute, but we will never stay here again and take the chance of that happening again! Hope this helps for people who are considering staying in the studio !