Ashley is very kind and responsive. We had some issues with the cottage, but she was willing to fix it right away. She is very kind and attentive.
We ended up checking out early because the cleanliness of the cottage. The co-host, Eric, messaged me and told me we needed to leave because the cottage was booked for the night. We felt rushed and uneasy someone was going to walk into the cottage. We had initially agreed, through AirBnB support and with Ashley, that we could have a late check out. Eric was more concerned about making money, and wanted us out.
This review would’ve been perfect, had Eric not been so pushy. I could look past the cleanliness in the cottage because Ashley was so kind and responsive. But Eric’s response to the situation was very upsetting. My husbands birthday weekend didn’t go as planned, but I was able to work with Ashley to get things taken care of.