Unfortunately, the stay did not work out. The apartment felt like it hadn’t been inhabited in a while, with kitchen lights that flickered and bathroom sinks that wouldn’t drain. Steve provided some Drano, but it didn’t unclog the sinks, it just sat there filling the apartment with a chemical smell.
To his credit, Steve did not fight our refund request, but that still left us with having to find alternative accommodations at last minute and great additional expense, and AirBnB itself has not fulfilled the agreed upon terms of the refund. I have had good experiences with AirBnB and other hosts in the past (indeed, I write this from a pleasant alternative accommodation), so this entire process has been upsetting and disappointing.