Christopher and Michelle were quick to respond to our questions and let us check in earlier to accommodate our early flight arrival. We travelled from Alaska and needed some much needed sunshine and swimming. Unfortunately the pool wasn’t heated and we paid for the heating but when I mentioned it to the owners they called and walked me through how to heat it, it seems as if the heating wasn’t working so they called their pool guy, offered to come and fix it themselves and refunded me the cost to heat the pool. We did unfortunately choose the place specifically for the heated pool feature for our kids but there wasn’t much we could do. Otherwise the space was great! The backyard seemed a lot smaller in person than the pictures. The location was great! It was surrounded with walkable places to eat! Seemed safe overall. Would definitely come back if they got the heated pool fixed