Michael was quick to respond, very thorough with directions, and was incredibly hospitable. Unfortunately we did not get a chance to meet him, but we were greeted by Heather who showed us around the property. The property itself was beautiful, close enough in the city to walk to a plethora of prime locations, yet indulged with enough trees, waterfalls, and potted plants to make it seem like you were in a jungle oasis (with skyline view!). The shared kitchen was great to have if you're looking to save a little money on dining out, though the food in the area is hard to pass up. The outdoor shower was incredible in our little treehouse. Though it did not bother us much, as we live in the city, you do hear planes flying overhead often. Although the room itself was small, it was cozy and there was plenty of outdoor seating to kick back and relax. After all, vacation is not meant to be spent in your room. Overall, 5 stars! Thank you for having us Michael, I would certainly recommend Upfront.