I don't see how this host is a verified Airbnb host. I will not be staying at this or any of his properties ever again. Not only was the place not cleaned when I arrived, communication with him is almost impossible. There is no single point of contact and your various messages may or may not be answered by other people like Brenda/Greg/Solomon etc. Michael is nowhere to be found. Also, due to the coronavirus outbreak which qualifies me for a refund and having checked out 3 days earlier, and despite multiple attempts to get in touch with Michael, I have not received a single penny back nor have I received any communication from him. I also had word from him for credit given the lack of cleaning upon check in and there has also been no further communication on that. Terrible experience overall. Zero stars.