Jane & Greg are responsive and accommodating. The house is small but extremely clean and well equipped and planned. Kristen, the cleaner, is a gem. Everything is replenished regularly. Couple of heads up:. If you can't climb steps without a railing, you will have to use the back entrance. There is no problem doing that. There is no comfortable chair in the living room, and I found the couch uncomfortable without a lot of manipulation. There is no cable TV and the TV itself is too small for the space, making it difficult to watch when seated on the couch, the only place to sit in the living room. I stayed for 7 weeks and the place felt like home.