Bill was a great host and welcomed us warmly when we got to the airbnb. The "check-in" process was seamless and we were able to quickly get settled into our room. The area is near the heart of the downtown core and is great for getting to restaurants, checking out the waterfront or going to the zoo. We mostly walked everywhere and had no problems with the neighborhood even though we came back very late one of the nights. An added bonus is that it's down the street from the Donut Bar which is a fantastic place to grab a sweet treat in the mornings!