DO NOT BOOK WITH THIS COMPANY!!! They only communicate via private email. They “booking host” admitted in an email to not knowing Airbnb’s cleaning policy. When I then stated I was no longer comfortable staying there for that reason, he immediately back tracked and suddenly said he did abide to Airbnb’s cleaning policy. Obviously I did not trust him, stated I was extremely uncomfortable and he still would not cancel. He said he could not cancel, and that my booking agent would have to. When asked who my booking agent was, I never received a response. I attempted to contact Evolve many times and have never received a response. In my email correspondence my “booking host” said I should be able to cancel through Airbnb within 72 hours of booking due to Covid-19 concerns. When I told him I could not he said he also could not cancel. Obviously I didn’t stay here because of my health concerns. I have reported Evolve Vacation Rentals to Airbnb and the BBB, but in the mean time, do NOT book with any of their rentals! They don’t take Covid-19 cleaning seriously! They will not refund you! It is a headache! Just awful!