It’s been a while since I’ve booked an Airbnb, with Covid and two kids. I have discovered that the quality of my stays have deteriorated. We arrived to discover that place didn’t get turned over so we had to contact Victor to get it cleaned. It was a minor hiccup as it was cleaned within the next two hours, but was not pleasant to walk into upon arrival. The place was clean after that, but it doesn’t seem well-maintained. Broken blinds, holes and dirt marks on the wall, to name a few. Maybe it’s different for me because I now own a home or maybe I expect better costumer service. Overall, the stay was fine, but just fine.
Oh, we were never able to light the pilot of the furnace (as instructed on the listing page) so we used the three separate heating devices in each room. The oil one was great but the others turned on every 20 min to maintain the temperature and we weren’t able to sleep because it was very loud.
Victor is very responsive and quick so communication was great.