Michelle was so welcoming and responsive to our last minute booking, and provided really great communication throughout our stay. She very kindly allowed us to drop some luggage and food off before check in time. Everything was exactly as described, and the back yard is a truly wonderful, private oasis to relax in. The neighborhood is pretty active, but we weren't disturbed at night while trying to sleep. Tons of restaurants and coffee shops in easy walking distance, and Balboa park isn't very far away.