Exactly as described. Fir accommodated our early arrival and late departure by holding our luggage while the AirBNB was not available. Someone was always available at the main office if needed. If you want a great location to Balboa Park, Downtown, and to the seaport attractions like USS Midway, Harbor Cruises, this is a great place for that. There is some airport traffic but you won't find any place in San Diego with proximity to all those attractions without it. Would stay here again.