I arrived at Steve's place to find that the space had not been cleaned after the previous guests. All parts of the house were completely dirty, which was extremely frustrating as it was late at night. I made an assumption that perhaps this incident was due to miscommunications with his cleaners so I called Steve and requested that he would cancel so that I can get my refund. He told me to cancel and that he would ensure that I would get my full refund and he had apologized. I trusted him and cancelled it later to find out that the easier way to get a refund was to have him cancel. If having to find another place to rent at late hours was frustrating enough but I also felt extremely taken advantage of. After promises of refunding my money, he stopped responding to my messages and I have yet to get reimbursed. I am a medical student who has to travel around and I have stayed at multiple airbnbs in the past few months, but I have never had to deal with a situation like this. I hate leaving a review like this but after one week of waiting, I think I would advice people who want to book this place to be aware of Steve.