Check in was horrible, texted the co host for help on trying to find the lockbox, her initial text was in within minutes then when I told her I needed help she didn’t respond until 2hrs went by, and she still didn’t even help… It took me almost an hour to find the lockbox. The key itself didn’t work to get inside the building, I had to have security open the door for me. The key only worked for the elevator and the apartment door. Also there were holes in the wall, the cover for the bed was left on the floor in the closet and the ironing board was broken. I’ve never had to leave a comment until now, By far my worst experience.