Eric was great at getting back to us and fixing the problems we had. Most of the space was very clean... the kitchen, bathrooms etc. The beds were very comfortable. However, when we got there, the main bedroom air conditioner tube that goes to the window was hanging down and not attached to the window so the room was very hot. We had no way to fix it, so called Eric. He fixed it that afternoon. Then after our first night, we noticed that there didn't appear to be any working smoke detectors. A couple were missing from the base, and a couple had an open battery compartment with no battery. That was very upsetting to my wife especially, and we again contacted Eric who had it taken care of that day. Also, the carpet in the bedrooms were old and did not have a good feel to them, like they desperately needed to be cleaned, so we were sure to wear shoes while in the place. The day before we left, we went to do a load of laundry and the washer worked well. But the dryer kept stopping after about 3 minutes. I checked the lint trap, but it was fine. I tried different settings, and it would start and then stop, so we ended up laying our clothes around the house to dry. Everything else worked fine, and there were some helpful things like coffee filters, and other kitchen essentials that were a nice touch. With a few improvements, this could be a really nice, centrally located place to stay.