The place is great but the communication and respect from the host could be improved. The confirmation asked us to arrive between 8-10am for check in. I have have stayed in multiple Airbnb’s so I know this is not a usual check in time but I was trying to follow the rules of the apartment. When we arrived, there were people still in the apartment. I tried calling the host 5 times but her phone was turned off. When we finally did get ahold of the host she was disrespectful and rude on the phone. She talked to me like I was a child and did not try to work out a solution. We waited in a parking lot until the apartment was cleaned. I never got an apology and was made to feel dumb by the host. She claimed that my confirmation never gave me an 8am check in time even after I showed her screen shots of the confirmation.