I only needed a room for one night to attend a wedding and then head to the airport very early the next morning. The room is very close to the airport (which you learn as you hear planes overhead about every 10 minutes during the day). The noise didn't particularly bother me but it's there. I basically had zero interaction with Arturo except him answering the door, giving me the key and showing me my room. The room was very clean as others described it and had nice touches like a water bottle, face wipes and Netflix! My only complaint was that I felt a little uncomfortable arriving at Arturo's place. The building does not reflect the care that Arturo put into the room and I didn't hear from Arturo the day I was arriving. This meant that I had to walk into a building that was less than expected and knock on the door not knowing if someone was going to answer or what I was supposed to do next. Although it worked out find, this was a pretty uncomfortable first impression. If I had known what to expect from the building, I would have been less uneasy about it. It is good value once inside.