I needed a last minute place for my young adult daughter to stay. This was her first big trip on her own so it goes without saying that I was very nervous. Ana's listing looked so wonderful and peaceful at a very affordable price in a great, safe neighborhood. From the start, Ana's communication skills were stellar. She suggested a phone call so she could learn more about my daughter and what she might need. After that, text messages were frequent to help me feel at peace. Once my daughter was settled in, I never again worried about whether or not I chose the right Airbnb. Ana constantly checked in with my daughter to ask if she was comfortable and if she needed anything. She made multiple suggestions of things to do along with offering "mom" advice when needed. :) The room was comfortable with a wonderful view of the most beautiful garden and canyon. My daughter loved being able to eat in the garden and enjoy the beautiful surroundings. It didn't take my daughter long to call Ana's home her "home" as well. I so appreciate the great care and attention Ana gives her guests.