A very clean and comfortable apartment in a fantastic neighbourhood right beside a lovely park and mission bay. About 10 min walk to grocery stores & restaurants.
The building is older with much character, the apartment has been nicely updated. The kitchen & bbq were great for making meals. The cooking & serving supplies were very basic & could use upgrading; the oils, s&p, coffee were a nice touch. Although narrow, two of us enjoyed our morning coffee and breakfasts on the deck overlooking the park. And our child loved the awesome climbing tree in the park (along with a play structure).
The hosts are good communicators. This property would benefit from a guest manual to avoid having to contact the hosts with basic questions. They did however, respond promptly when contacted.
The beds & bedrooms were comfortable. One of the bedrooms (on the right) has an issue with the ceiling heating up hotter than a heated floor at night… not sure what that is but the two air conditioning units supplied should cool it down - it was cool enough while we were to sleep with the door to the bedroom open.
The hot tub was not working the first 3 nights we were there. Our hosts were responsive & reported it to property management right away, unfortunately being a weekend it wasn’t fixed until Monday. We requested a partial reimbursement for the days we were without, as the hot tub was one of main reasons for booking. Our hosts met us half way with our request for partial reimbursement - I don’t agree with their stated policy of not reimbursing guests for things beyond their control; I think that’s a simplified response that doesn’t accurately reflect their duty of responsibility to supply guests with the amenities they have advertised, or the inconvenience/disappointment guests experience when properties are not as advertised.
When it did get working - we really enjoyed the hot tub! It was very lovely to watch the sunset and stars. FYI - You have to go down & start heating it about 60 min before you’d like to use it.
The bikes provided are 2 adult cruisers, 1 large child’s bike & 1 small child’s bike. One of the tires was flat on an adult bike & the hosts were responsive & reimbursed the cost of a rental replacement until they could have it fixed which was much appreciated. The area is so wonderful to bike, we really enjoyed our rides along mission bay.
We would definitely consider staying in this home again.