let me start by saying ⁵ stars across the board for communication and being accommodating.
I booked this place for a month for a colleague and me as we were traveling for work and it got off to a bit of a rough start, let me explain.
I was notified by Tim that my colleague had more than the allotted number of guests...getting said like 7 people were staying there!!! I was so embarrassed, I contacted my colleague immediately who informed me that some of her family was visiting and stated she didn't realize there was a guest max and she would get a hotel for them. In speaking with Tim, I apologized and he informed me that they had another unit in the building if we wanted to book that for her family...so we did.
the building is older, they did a great job of decorating to try to update it, the stairs are pretty narrow; I wear a size 6 shoe and the steps were smaller than the length of my foot and we had a minor issue with the HVAC mini split; if 1 person wants the heater on in their room the other room can't run the AC, which was an issue for us.
I was contacted by Tim about a plumbing issue while I was back in LA and my colleague was still there and a plumber had to come out...which we had to pay for. Tim advised that the issue was because of feminine hygiene product being flushed. in speaking with my colleague, she hadn't used any products and there were other renters in the unit below. Tim said they had already left but that doesn't mean they couldn't have caused the problem prior to their departure.
Tim accomodatedus with additional light housekeeping which we requested because we had zero time to do any laundry.
Tim was overall easy to work with and very responsive which was great, however I wouldn't rent a unit in that building again.