Brian and Carla are very responsive, and made check in and check out easy. My family and I had a great time spending part of the holidays here. The pool and hot tub in back are wonderful, as are the orange and lemon trees that border it. We used the outdoor grill as well and it was great. Beds were comfortable, kitchen was well stocked, and location was fantastic (very quick to get to / from the airport and downtown). Would definitely recommend!