Lisa is very responsive and kind, there are many thoughtful touches in the small space. It is small, as advertised. Bed is comfy, everything is clearly labeled and check in and check out are very easy. It’s clean and quiet and easy to find. Definitely recommend if you intend to be out and about mostly. My boyfriend and I shared the space just fine, but I’d say it’s better suited to one person or for a couple who plan to be out a lot like we were!