Had a horrible experience with this HOSTEL! We were left outside waiting for an hour while no one acknowledged us. Then finally when we checked in, the young lady at the front desk was rude. When she asked for my ID, I gave her my license and my friend gave her passport. She said a passport was not acceptable identification, and left us stranded. We ended up staying somewhere else - dodged a major bullet. BUT - the lady insured that she “canceled” the reservation - come to find out a week later it was never canceled. And they took our money. Please save yourself the headache of staying at this dingy hostel.