Cristal and Mark are excellent hosts. Their suite is very large and nice. They provided us with items for our 1 year old which was so appreciated. Everything in the suite is labeled and clean and very organized. The patio that is exclusively for guest use was great with really nice patio furniture.
This is a city location and we knew we would hear some noise from the hosts as they live above the Airbnb suite and they have 2 young children. I had asked the host Cristal before booking if you could hear the 5 freeway from the unit and she said no only from the street. We discovered you can hear it. My husband and I were very disappointed in the noise level during our stay. Their next door neighbor played loud music 14 hours a day on his patio which is right by the suite. And with the heat we had to keep our windows open or it was very hot. Also there is a trailer park down the hill from them and someone was playing drums loud one night. It was overall very loud . The hosts felt bad that it was so loud and gave us a refund for 1 of our 3 nights without us asking which was very generous. Overall they and their suite are 5 stars however the noise is very loud if you’re not used to that sort of thing so be prepared. They do provide ear plugs however as a mom of a young baby I obviously can’t use those.