Watch out for this company! They will send you through another website for check-in which requires sharing photos of your license with them. I was not comfortable with this random company having a picture of my license so I refused to do this. They would not give me the door code without going through this process. Their support was terrible, I got at least 5 different support reps that kept copy pasting the same set of answers. After fighting with them about this for hours and finally looping in Airbnb support, I was given a refund. This company (Sounder) seems very sketchy and I will not be trying any of their properties. I've never experienced anything like it on Airbnb.