We were in the downtown area for a wedding week and this room was perfect for our needs. I really appreciated the fact that the front door and room locks were both personal codes, which is much preferred to a physical key. I saw that other reviewers complained of street noise but we personally didn't have this issue. However the room is right above a busy street so if there was a loud person outside, I am sure you would hear it. Beds were comfortable and two sinks in the bathroom was very useful. Roof area was quite nice for hanging about. Only downsides were a general lack of surfaces/storage space and the directly surrounding area. Pictures are accurate. We just didn't realize how little storage it really represented even fully covering the desk and using all hangers. As for the surrounding area, the location is convenient for getting to the Gaslamp District but you're just a couple blocks into a more suspicious area. We had no direct issues but certainly did not feel comfortable walking after dark. Overall, a pretty good deal and we would stay here again if we needed to be downtown.