We stayed at Tricia's for 5 nights just before Christmas. The apartment was clean and as we expected, but there were a number of disappointing and unprofessional aspects.

First, when we arrived at 3pm, the apartment was still being cleaned. This wasn't a problem, we just carted our stuff back to the car and came back later.

When we returned, we found there were no sheets or blankets for the couch or air mattress, and only one towel in the entire apartment-- no hand towels, and no dishtowels. I called Tricia and left a message but didn't hear back. More than 2 hours later I sent her an email and she came right up with two more towels and sheets for the sofa. She said the blankets were still in the dryer and she'd bring them up later. When I asked her for bedding for the air mattress, which she'd said we could use for a 4th guest, she looked at me like I was crazy and said she didn't have any.

A couple hours later we still hadn't gotten the blankets. A text to Tricia went unanswered. I finally emailed again and she brought them right up-- although both blankets were still damp.

Because of the lack of extra bedding, we were unable to set up a space on the floor for our 4 year old to sleep, and ultimately we had to rearrange our accommodations so that two people who had planned to stay with us found somewhere else to stay. It wasn't too much trouble for us, but it really could have been.

By our last day, we had run out of hand soap and were out of toilet paper and almost out of paper towels. I had emailed Tricia the day before to ask for some extra and got no response. I'm not sure what she would have had us do if we had stayed an extra couple of hours.

Otherwise, the apartment was clean (though not professionally so) and comfortable. The noise from the highway and airport didn't bother us at all. Although we could hear noise from the apartment below, it was reasonable in volume and time.