Tried canceling our trip within the first hour we arrived. Booked a new hotel the same day. This place is right in the middle of the homeless neighborhood. Stay could use a much better clean. Like I said, tried contacting them and canceling, but communication wasn’t clear, and now I’m stuck with getting no refund or any money back even though we didn’t stay not one single night. Lesson learned! I’ll forever now be booking hotels only.