If you’re looking for a centrally-located place to crash downtown as a base to explore the region, this will certainly do.
As of my stay in Sept 2021, the bed was a bit firm for my taste, and the bathroom is awkwardly cramped for this average-sized midwesterner. The hot water takes a while to get to the 3rd floor.
Communication is awesome, and I really appreciated the proactive offer of self-serve secure storage in the instructions ahead of check-in!