Suzanne was a very accessible host. She went above and beyond and had toys and plates/cups available for our kids- they loved it. Location was very central, but on a busy street- something to keep in mind if you have young kids. Only negatives I have about the house- no access to washer/dryer (a problem with kiddos) and heating spa/pool was more complicated than at previous places we've stayed, in that we had to involve host quite a bit more. Beds were comfy and kitchen was well stocked.