I've only used this service a few times, and this was, by far, my best experience to date. Terry was a very gracious host. The space was decorated beautifully, and the space was used well. He has thought of every possible need, and tried to provide it. There were drinks left in the fridge, silverware in the drawers, extra pillows and towels, condiments in the cabinets, and even boardgames! Terry stayed in contact with me all the way up an through my check-in, and while he made himself available, he was never once intrusive. The only issue we had was the proximity to the airport. There is some noise throughout the day, but it was fairly minimal, and after a few hours, we barely even noticed. I 150% recommend this place, and would go back tomorrow!