Cons:
- Had a party above us from the moment we arrived to 5:00pm that ruined our entire stay. The floors shook with how absurdly loud it was, there was screaming, stomping, and dance music that made it impossible to rest. Sonder has quiet hours from 10pm, and as we reached out to them every hour after that time, begging them to enforce their own policy: they kept lying and saying they’ll handle it. No security or cops. Nothing was done, we had to get up early for a hike that was planned for our Anniversary stay here with no sleep, was upset the entire night, and I got injured on the hike. Horrible stay. They apologized afterwards, but it doesn’t change or help.
- Screaming outside in the area with homeless people right outside
- Had to complain and reach out for a week to get any helpful response. Sent over earplugs instead of telling outrageous party to stop from 10pm-5am
Pros:
- Clean interior
- As described
- Walkable restaurants
- Comfortable bed
- Eventual attempt to fix