The experience at mission sands started out really well. Edgar was communicative and coordinated pack and plays for our babies. Checkin was easy. From that moment forward the experience was less than optimal. First , the apartment has no fence around the outdoor space and is connected to another apartment. This apartment has the rights, but the tenants upstairs were using the space which caused unneeded conflict and put us in an awkward position. The apartment itself it tired . The rooms extremely small. The bathroom is not up to code. The pictures were clearly outdated. Now to the worst part. We lost power around midnight our second night. We checked the breaker with no luck. After multiple calls to the emergency line which was disconnected we finally got through to the office at 10am. Edgar and his staff accused us of never making contact and belittled our experience saying we were lying. I’ve never felt so patronized in my life. We pivoted the discussion to a topic of customer service and they said “they didn’t care about our experience.” It was the worst customer service I’ve ever received. They should be removed from Airbnb . Our food went bad and we no hot water for 2 small babies. This conflict should have never happened. I caution you to book. You’ve been warned .