Terrible experience! Did not receive correct #address and correct instructions for entering property. Made many calls to Vacasa & every response was by a different person who did not know the correct instructions. Vacasa did not have a local manager to come to assist me. Had to stay in a hotel the first night, as I did not receive correct instructions until late the 2nd day. Asking for refund for hotel stay, but Vacasa is silent to my request. Airbnb is now handling it and hopefully will get results. All my previous stays with airbnb sites had local hosts who were nearby and very helpful with any issue. My future airbnb stays will surely be with a host who is local, not an impersonal company.