DO NOT STAY HERE! For the cost, this place is absolutely not worth it. This is a rental operated by a company that doesn’t care about the quality of your stay. The complaints piled up daily. The most important ones are listed below.
- No curtains in the living room. The house is on the main road so passersby can peek in if they’re on the opposite side of the street.
- Privacy was an issue. We had no advance notice about a maintenance person who suddenly showed up through the front gate and with full view of the living room.
- No Flexibility with booking, which is absolutely unacceptable during a pandemic. We wanted to cut the trip shorter by 2 nights which they didn’t allow (we had booked the place for 14 days!). We gave notice more than a month in advance. They claimed it was against their policy, no exceptions. I even asked if we could cut the say by 1 night. They were still unwilling. I have stayed at countless Airbnb’s and never encountered such an issue.
- The check in instructions were unclear and the security code was wrong. We had to call them to get a new one. There were no instructions on whether the garage was open to us. When we asked them where to park they said “park wherever the parking spot is located.” It was clear that whoever we spoke to didn't know much about the property.
- This is a rental that has never been lived in, so no spices just olive oil salt and pepper.
- Very poor lighting in living room
- The AC doesn’t cool the bedrooms well and the living room heats up in the day due to there being no curtains, which is insane in Southern California.
- The listing had a photo of bikes but they did not provide bikes.
- The microwave was dirty.
- The kettle was rusty and unusable. We had to heat water in the microwave or stove.
- The ensuite bathroom didn’t have a real door! It’s a weird “fake” sliding door that was just mounted to the top of the door frame.