We rented this place for a family gathering that would take place in January. Because of covid we had to change the date to June. George was helpful in changing the date and made ZERO mention of a change in price. So we were surprised to find a charge for almost 3k more on our credit card. After calling George and the rental company we were told that Airbnb needed to administer the refund for the extra charge. In the end we found out that it was George and their team that denied the refund bc they ‘assumed’ we knew about the change in price.
About the house, it’s in a great location but it needs love. The dishwasher was broken our entire stay and we had to call 3 times to get it fixed for our last day, the freezer doesn’t freeze, the bedding needs to be updated, things need to be cleaned better.