Such a shame to see such a nice property go to waste by a poorly run corporate property manager. The extreme lack of communication and organization led to such a disappointing stay. One of the legs to a bed was broken, resulting in a slanted bed which was extremely uncomfortable to sleep on. The WiFi was also not working, therefore none of the smart TV's were working. Things break...No big deal and NOT the reason for my negative review BUT for the awful communication and service. I reached out about my issues, via the chat, and I felt like I was talking to a robot. Typical canned, corporate responses with a different person every time. When asking about the status on repair, they respond back with a house description of the property. When asking about the status on the WiFi, they respond back saying that there was no swimming pool found on the property...uhhh what? Several times they got my name wrong, as if responded to a totally different request. Clearly they are getting things mixed up with their 300+ other properties.
Vacasa, no doubt, has gobbled up some nice properties. If you have no issues and no need to contact them during a stay, you will probably have a positive experience. But if any issues arise, good luck.