Overall, communication was great. I would recommend double checking cleaners work before allowing guests to checkin and doing routine maintenance so that things are up to par for when guests arrive so there’s no inconveniences. We were told a maintenance guy had to come into our unit while we were not there and after saying we weren’t comfortable got blown up with texts and calls insisting they still go in as it was “urgent” leaving me no other option but to say it was ok as we were 45 mins away and wouldn’t be back in time. There was previous guests towels/sheets in a cabinet which is extremely unsanitary and should be taken out of the unit beforehand. Location didn’t feel very safe although we had no issues. Beach towels were not included in the closet as stated and we were not offered any after saying numerous times there wasn’t. However, I do appreciate the communication and the chance to try to improve our issues but I wouldn’t stay here again.