Pros: nice putting green, nice upstairs deck area, good linens, Christmas tree was a nice touch, washer and dryer are great
Cons: there were lots of ants and fruit flies on the kitchen counter and in the kitchen, when we arrived the garbage outside was full and smelled bad, it is a VERY noisy neighborhood between cars/trucks on the road and planes overhead. There were two times someone was on the property to repair something with no advanced warning and it startled us. In addition, the hot tub was never working.
In addition, at first the host was friendly, good with communication and accepted packages for us ahead of our stay. Then, during our stay there were several issues and things we needed clarification on and he just stopped answering messages or communicating at all 3 days into our 8-night stay. I’ve never experienced anything like that.
He messaged me several days after checkout to apologize for going MIA due to an emergency and asked if there was anything he could do to make up for it. I suggested a small refund at his discretion due to the non-functional hot tub and other issues we had. From my POV, when someone asks if they can make up for something, that’s a reasonable response. I wouldn’t have suggested it otherwise. There is nothing else he could possibly do to make up for it as we were out of state. He then sent me a hostile and aggressive message attacking me for asking. We were really surprised. I replied with a thoughtful and polite message explaining the issues we had and I never heard back. Something was really off about the owner’s communication and I couldn’t recommend this place to anyone based on my experience. I hope he is okay but something did not seem right. I also noticed that negative reviews I saw on here last month seem to have disappeared, which is really weird. Typically I love the Airbnbs I stay at and I always leave great reviews, so this Airbnb experience was a bummer for my family and myself over the holidays.