This is a big house in a great area. A few little things would make it five star. We had to buy propane for the gas grill and things like salt and pepper. Laura was nice enough to let us in early since our flight got in many hours before checkin. The person I spoke to on the phone regarding how to lock the door when we left and which Wi-Fi to use seemed put out. A simple sheet of paper with some basic info would have been good. The house is not sound proof at all, but has a great kitchen/living room area and rooftop deck with an ocean view.