Great support and great communication. I read the check in and lockbox information before we left. When I got there, I couldn’t remembered the details and forgot where I read it from (email, text, or Airbnb app). I called and the owner walk me through and resend me the image. The place was exactly how it looks in the pictures. The beds are comfortable and all the amenities described were there. I will definitely refer friends and stay in this Airbnb next time when we are going to San Diego dragon boat race again.