Well, after this stay I made the decision to never stay at another Airbnb again.
It was a total nightmare.
The door did not lock until they finally sent someone out halfway through my stay. Unfortunately the gas company shut the gas off so I had no hot water and no use of the stove or oven for most of my stay. The hosts said they tried to get it fixed but let’s just say it was like rustic camping. It never got fixed. And then when the gas company turned the gas back on they told me to light the appliances. No thank you.
They communicated a lot but it was without results.
They also promised to pay me for the days without gas but they have not done that. They said they need to work out the math. I’m still waiting.