Heather was very responsive in her communications with us, and it was especially nice that she offered us an early check-in. The neighborhood is very convenient to Balboa Park, the Zoo and the local eateries.

The studio itself is definitely an older unit, but it has been painted, decorated and generally fixed up nicely. We also enjoyed the welcome basket with wine and chocolates.

The key to the unit did not work (apparently the key blank for the duplicate that was made was too thick), but Heather was able to get us a replacement quickly.

Suggestions for to boost the guest experience: Fix the louvered windows so that they can seal completely and reduce outside noise; and replace the water heater so that the hot water lasts for taking a shower.

Overall, we liked the location, the place (including the little patio overlooking the canyon), and the responsiveness of the hosts.