Very very unprofessional and money hungry. If I could give a zero I would. She does not communicate or answer. I messaged her asking for a cancellation because an emergency came up she didn’t respond back and wouldn’t answer me. I contacted Airbnb and they didn’t do anything about it. Lost 1900$ because she would not refund me even when I showed proof to Airbnb that she wasn’t responding. Completely disgusted!