Excellent communication before arrival. Extremely easy check-in with building/apartment codes, so no need to retrieve or keep up with keys. Apartment was spacious, clean, and definitely serves the purpose of a work or play trip. I was in town for a conference and it was perfect for that. It's about a mile from the conference center and it's cheap to get a ride, but the walk is nice and easy. I messaged Patricia on the day of check-out asking if there was a screwdriver because I needed to swap out wheels on my luggage, and she showed up at the door with a toolkit! So great and saved me a lot of trouble with a wonky suitcase wheel. I definitely recommend this listing.