I have used Airbnb frequently for years and have never stayed in such a poorly maintained unit. Multiple broken sets of blinds, broken/falling off doorknobs, thermostat was dead, bathroom door neither closed nor locked, gaps in the external door frames, broken latch on the front door. The host also requested twice to enter the unit during my stay, to borrow an iron, and to hang up a picture, which I have not had a host do before. I had to end my stay early when I came home to find the front door wide open due to the broken latch. The metal screen door was locked but it is see-through. Host did not provide a key to the door, just a keypad code on the metal screen door. This was too big of a security issue on top of the other problems I’d already encountered. The host responded unprofessionally and made me feel very uncomfortable, accusing me of making false claims. After I reported the door latch issue, it took him 10 days to contact me about fixing it. Overall, it was a very unfortunate situation, which is too bad because this house is in a very desirable location. FYI, a few things I did not realize until I arrived: this unit has a shared wall with the unit next door, and the shared laundry is in a building at the back of the property and costs ~$5 for washer/dryer load.