We were so disappointed in our experience with Vacasa that we left as soon as we could & found another place to stay. Not only was the Airbnb nothing like the photos, the listing was a misrepresentation of the house & the location. It is located on a very busy street with nothing but extreme noise all night. The back door was wide open when we checked in & we felt the management didn't take any action to ensure our safety. It was extremely dirty with bugs on the floors & in the beds. The house was very cold & wouldn't go above 62 degrees even with the small space heaters. We slept in full sweatsuits & hats. We knew the second room had a separate entrance, but not that you had to walk outside in pitch-black with no lights to access the bathroom on the inside of the main house. This home is not safe. Josh addressed our concerns the best that he could & was really helpful. When he was unavailable, the rest of the team was unresponsive. Not worth what they charge & do not recommend.