It was a disaster. It was the most disappointing stay I’ve ever had. It’s too bad that I have to give at least 1 star to the host. He tried to take our money unfairly.
The host didn’t give any instruction about using toilet when we did early check in. However, when he came back home at 11ish at night, he told me and my friend that anything cannot be thrown into the toilet. We told him that we already threw some paper towels away, and he suddenly became mad at us. He said he’ll call a plumber next day to figure it out.
We couldn’t expect such rule since it is common to dispose tissues into the toilet. If he had let us know in advance, we wouldn’t have done that for sure.
Next morning, when we asked how do we use the laundry machine, he suddenly changed the rule that someone who stays only 2 days cannot use the laundry machine. It was so embarrassing since we really needed the laundry machine as we were on a long trip and the laundry machine was one of the reasons we chose this airbnb, he later let us use the laundry machine tho.
After we checked out, we got a call from airbnb headquarter that he asked us to pay money for calling the plumber. It was about 300 dollars. However, we didn’t see if the plumber really came and even the receipt of the payment for the plumber. I’d really like to believe him, but important process was missed. Also, he put the blame on us that some wipes were found when the plumber came even though we didn’t put any wipes into the toilet.
As a result, we were able to be clear ourselves of a false charge since airbnb headquarter regarded that there’s not enough evidence that it’s our fault.
It was a nightmare and so sad that my beautiful memories in San Diego were spoiled with this event. I’m so disappointed at both the host and airbnb. I can’t believe that airbnb chose him as a super host.