Signing up to stay at this location was so exciting because of everything going on. We were thrilled to find someone who was keeping up with safety procedures during these times. When we got there we met Stacey’s daughter and grandson, they were lovely! The night proceeded and we found out the home wasn’t all that clean, so we wiped some things down. Then the stove/ oven didn’t work. A bummer for all the food we had bought to make all weekend. Next we enjoyed the hot tub, but only for a moment when a neighbor appeared telling us “there is a 4 person max and no glass!” To our surprise because listed twice on the property is the rules for the hot tub and nowhere it says 4 max. 2 immediately got out and we showed her our cups were plastic. She said, “no worries “ and got us 2 towels. The night ended and in the morning while waiting for breakfast to be delivered I sat outside and met the neighbor and her cats while she took apart the filters, poured chlorine, and started up the hot tub. Within a hour or two I received a message from Stacey telling me the hot tub was broken and was off limits. Attempting to put the blame on us I assured her we did not damage anything, read and followed all the rules printed and provided on AIRBNB. To which I then learned said neighbor was a co host of sorts? Something that was not listed or shared with us. Her name is Jillian and she was now messaging me about the situation. We let it go because we were trying to enjoy or what started, an exciting weekend. That afternoon we noticed Jillian peering into the house from time to time, spending large amounts of time outside, and with an old house we knew she could hear us. A tad creepy and full blown busy body, in our opinion. We left and returned that day/ night a couple times with no mal interactions. I was informed the stove/oven wouldn’t be in working order until Monday, a date after our trip. The final morning was busy with cleaning up-discovering even more dust and grime along edges and windowsills and trips to the car with our luggage. While the door was opened Jillian decided to let herself in only to have my sister standing naked in the bathroom. Completely inappropriate and against several policies put in place for safety. We got out of there as fast as we could and Jillian said “you have an extra hour” (daylight savings), no thanks we never wanted to come back. Now as I write this it has been a few days and I just received a shocking email. We are being charged to fix their already existing hot tub problems. Stating the filter wasn’t attached. How were we supposed to know something was supposed to be attached? Things float around in pools/jacuzzis all the time. As a tenet I shouldn’t have to take photos of my stay, there is a code of conduct that things are to be in working order or properly listed. Sad because I’ve used Airbnb so so many times, it’s my go to! And this is the first, hopefully only, bad review I’ve had to write. And trust me I never wanted to write this.