Was left stranded in San Diego on Memorial Day Weekend. After I paid in full and had full confirmation, I could not get into the building upon arrival. Finally one of the other guests came by and let me into the lobby. There was absolutely nobody there to help me. I tried contacting the host and received no response. Another guest was there frustrated and angry because he could not get into his room. I contacted the Sonder support and was told that my reservation had been double booked and was already being used and there were no other rooms available. They said I would get a full refund (which I have not seen yet and will now have to deal with). I ended up paying over double the price for my stay with another hotel nearby and had a wonderful experience there. I would not recommend this place to anybody, do not try to save money here. Take your money elsewhere.