Here are the facts. The place was not ready for me to check in on the day I was supposed to. I had to get a room at a hotel and Airbnb offered to cover only $100 of the cost although the hotel cost $250. The cost for the first day I didn't stay at Bobby's was refunded. Bobby also offered to refund for the second day, which was nice. The place was ready by the second day and Bobby was very apologetic for the inconvenience and I was able to communicate with him throughout my stay. Did I get a refund? Yes. Was the place what I had expected? Yes. Would I stay again? No. Not being able to check in on the day I was supposed to was a huge ordeal and having to get a hotel room last minute was not only expensive, but also extremely stressful, especially when Airbnb was doing bare minimum to help. This was probably an isolated incident for Bobby and I hope he doesn't make the same mistake for future tenants.