Sally was completely open, trusting, and understanding. I was way over on East Coast in upstate New York while my retired parents were traveling cross country and due to some unforeseen mishaps, they needed a place to stay. Sally’s place was clearly described and my parents were pleased and very grateful! She offered to host them and communicated with them to assist in their travels. I appreciated her last minute communication and flexibility. My mom raved and said the views were amazing and that Sally was friendly and accommodating!