Jill was auhhhhhhhmazing. when we arrived it felt like I was visiting an old friend. She was inviting and very informative. It was our parents first time using Airbnb and they enjoyed the trip & they can't wait to go back next year! We didn't have any issues (that were within her control) either. She communicated very well and her responses were right on! Thanks Jill!!! We hope to see you next year!!!