We 3 booked the apartement last minute (one day before we came to San Diego) and it worked out pretty well :) The communication was more than fast and easy -going, it was very flexible with check in/check out times. Everything was as described and there was coffee and water, towels and shampoo as well.
We highly recommend this place, it was local (10 minutes to balboa park) and easy to find. It was very clean and Tao was such a nice host (although we haven't met her personally). We will come back! :)