They act quickly to help you with whatever you need from my experience.
Overall it was a great stay. One problem we did come across that made the stay more stressful than needed and it was the garbage disposal/sink. Around the beginning of our stay the sink was clogged with something which we noticed when we started washing the plates we had just used and the sink starting spitting up all the water it “swallowed”. We didn’t wash anything down but tried using the disposal and all the water just came back up after we turned it off. Minutes later the j pipe under the sink came off and water flooded the apartment. We found the valves to turn off the water put the j pipe back on just enough to keep the water from coming out. The sink started filling with water and was almost full until we found the valves to turn off the water. I called the host and he sent someone to fix it while we were out of the apartment and when we got back everything was cleaned and smelled clean.