We had a last minute out of town guest arrive and feel so lucky to have gotten to stay at the zen penthouse. Rick is so helpful, kind and responsive. He also had great recommendations. Check in was easy and flawless. The view from the living room window was incredible. The beds were so comfortable and the sheets so soft. We enjoyed our stay so much that we wanted to stay another night but it was booked, so rick helped us book a night at one of his other properties. Safe to say that we will be bringing all future guests back to the zen penthouse or any of ticks properties.