Upon arrival there was a moldy, musty smell in the home.
The kitchen’s fridge, appliances & counters were streaked with cleaner marks. Silverware drawers & cup cabinets had paper towels as “liners” which felt cheap & gross.
The pictures of the house were very deceptive & the house needed a lot of maintenance to look as good as the photos made it appear.
Unbeknownst to us, the primary bedroom wasn’t available. The rest of the rooms were on two other floors of the home. Two of the rooms on the main floor, where the bedrooms were, had a Jack & Jill bathroom. Not much privacy. The last room was in the basement.
The furniture needed updating. There was a chair with white fabric that had stains all over it. There were insect/rat traps throughout interior. We had 5 children with us.
We requested the pool be heated and no one did it. When we reached out about it, we got a generic response. That was the main reason we booked the home. We don’t complain but this was exceptionally bad.