Unfortunately this place didn't work well for us as we didn't have hot water while taking a morning shower. Hot water should be provided to guests at any time without special condition. I reach out in a friendly way to the host as I thought maybe there is a switch to turn the hot water and after the guy visit the place he decided that the water heater need to be replace. ( which consider maintenance that I as a guest doesn't need to be part of it as it should be done when the house is not booked as it' s not something that just happen as an emergency.) while reaching out to the host, Michelle to try and resolved that issues of not being able to take a hot shower and ending up the shower with cold water while I still has shampoo on my hair I received a very rude respond filled of anger and all kind of excused of using flashing toilet or 2 people using the shower back to back and that's why there wasn't hot water, which wasn't the case as I was the only person using the shower so early in the morning before going to work. Since I couldn't resolve the issue with the host I had to reach out to Airbnb and I had to leave the place and find a different option to stay which was inconvenient for us.
Along with no hot water, the key with the front door didn't work and we had to use a knife to be able to get out of the house as the locker is too old and need to be replace, toilet is shaking and need to be replace. As mentioned, I did try to resolve the issue directly with the host, but her rudeness and tamper left me no choice and even when she approved our check out a day earlier it was all rude.
While communicate back and forth all day which was really hard as I was busy in a propositional conference, I specifically didn't allow them to walk into the house when I'm not there as my partner, a Vetran with disability was the only one in the house and they completely ignored my written request via Airbnb message, not only they went into the house they also decided to take a video of my partner without his awarenesses or permission stating that there is hot water. That took everything to another level of birching confidentiality and legality of taking video without the person consent.
Not a good idea!!! All that could have been resolved with Grace and Ease if the host was honored her guests needs.