Crystal and Duke were great! The whole process was smooth and they were very welcoming. Duke was there to address any concerns and made sure we had everything we needed for the house. Very hands on and swift to take care of things, such as refilling propane tanks for the fire pit/bbq grill when they needed to be filled. The house was great for our big family! The kids loved the swimming pool, and the adults had a very relaxing time. I highly recommend! Thanks!!!