The hotel has a nice design as well as the room. The location is prime especially if you’re spending time in downtown. Parking is quite easy, unexpected surprise. Hosts were NOT great. Arrived at check in time, room was not cleaned from previous guest. Host sent cleaner and then stopped communication entirely. No soaps, shampoo, conditioner etc were provided, which is odd for a hotel. Host offered to refund cleaning fee but then didn’t follow through until Airbnb support got involved on my behalf several days after I already checked out. Man on premises (hotels office) was also dismissive when I seemed help due to lack of response via calling and messaging.
All that said, I think this is not commonly the case as they have plenty of great reviews. Why they refuse to be of great hospitality in my case? Not sure what that’s about but the room design is nice and the bathroom shower is great. The location is perfect for downtown visitors and nice coffee shop right on the corner.