Michael was very prompt with his responses. The instructions were very helpful. The place was amazing. Really close to the shops and very easy to find. Parking was a bit of a challenge but there's definitely some available around the area. The location was perfect. The room itself had its own half bath. Very clean. Very relaxing. The only downside is can say is that the statue right by the back door never fails to startle me. Lol I will definitely go back.