The hosts SD Rentals and Noah were so mean. I couldn’t stay because a problem of security in the building. We were evacuated because fireman had to control a fire problem. We needed to stay in a place and I had to stay in a hotel. They didn’t approve my refund and didn’t apologize for ANYTHING. They said is a common problem that take 2 hours but the fireman were more than 4 hours, the building and the street were closed. SD Rentals and Noah wasn’t in the building, they didn’t know about the real situation of security. My parents (+60years) and I were not able to rest. They were senseless, not empathic with the situation. They are THIEVES I’m still waiting my $500 of refund. WORST HUMAN BEINGS. Be aware of this profile; also they said that building doesn’t allow Airbnbs because of neighbors. Hope this people doesn’t have to live any kind of situation that my family and I had.