hidden fees - I picked an 11pm arrival when I booked and told them it would be after 11 when they asked again after completing the booking. They didn't tell me till I was arriving that it would be a $50 surcharge for a late checkin.
annoying bot to communicate with - not a real person. I received consistent messages asking the same question about my arrival time. Three times I tried to explain it would be around 1130pm after my flight landed but it never seemed to understand. I kept asking for checkin instructions and it just kept telling me to let them know when I arrived. They've tried to automate everything and you basically have to communicate everything through a stupid bot now.
The place is shockingly loud at night. it was as if all the windows were open with a slew of bars right below.
annoying additional paperwork. first time I've ever had to sign a short term lease agreement separate from Airbnb and send a copy of my driver's license.