For starters I had many choices for housing in San Diego when I started looking. I chose Janet and Scott’s place for the fact that it had off street parking and was close to the beach . I was driving in from Phoenix which I communicated to the hosts. When I arrived after a five hour drive I see that the garage they advertised is not made for anything bigger then a sedan. I had clearly stated I have an SUV. When I contacted them the response was basically “sorry just street park”. So now I have to park my vehicle with all my stuff in it a mile away and haul a weeks worth of luggage to the air bnb. Ok cool . Next up is the fact that it was so cold when I arrived I immediately switched the wall unit furnace on. Nothing . Deader then dead. Ok . Let me look through their 50 page house Manual. Ok here we go . “ if furnace is broken use space heater “ ohhhhhh ok . So you knew furnace was not working. Gotcha ! Pull space heater out . DEAD . Nothing . Not that it would have done much since it was made to heat a bathroom at most .now I send another message to convey there is no heat . The response ? They drop another space heater off and tell me they’ll send someone in the morning. Did I mention it’s my sisters wedding that day? So they want to have repair men over while I get ready for my sisters big day. How ideal . I won’t even get started on the inch of dust in bathroom fixture or the multiple Punic hairs I found on the sheets. This was literally the worst experience in an Airbnb and I can’t help but feel if they spent a little less time making rules for the guests and a little more time on basic amenities maybe people would be more apt to stay . As for me I spent one uncomfortable, cold night here and left as soon as I woke up. But I still got another paragraph or so on how to check out properly . Never again.