The only complaint I have is that since the place is on the bottom floor, we could hear all the foot steps and running water from upstairs. I sleep pretty late and we had to get up early for activities so it wasn’t a huge deal but I could see it being a problem if someone is a light sleeper and either slept early or wanted to sleep in. Other than that, the place is very clean and is a very good location. Close to Gaslamp and Little Italy. Communication with Nancy was great and she was very nice. We arrived pretty late at night, later than we intended and Nancy checked up on us to see if everything was okay. Despite arriving late, we were still able to find parking.