The rental we ended up with was great and the location was fantastic. Excellent property. However the check in process with the management company Luke works with was very unpleasant. The original place we booked through Luke ended up not being available due to an undisclosed issue on the morning of our trip but they masked this fact initially as an opportunity to upgrade our reservation. We turned down the offer and then were told the truth afterwards. Finding out that our rental was unavailable the morning of our trip was stressful but only finding out the reality of the situation after turning down an "upgrade" felt very dishonest and sketchy. We got things worked out after multiple phone calls and arguments over the course of the day but the whole process left a bit of a damper on the beginning of the trip. Again, the property was excellent. You couldn't get a better location. But I'd highly recommend avoiding Luke and his management firm Mission Beach Management.