The host we’re quick to respond and yes the house was updated but the house was still dirty when we got there. We were told it was professionally cleaned but it definitely didn’t smell like it when we walked in, it smelled old and dusty. I know cleaners were there cause the trash cans were filled when we got there so I know some cleaning was done. However the sheets were not washed (even though we were told they were). We found boarding passes in the sheets and dirty foot marks and hair on the sheets. It said 2 queens but its 1 queen 1 double. I had to wash all the sheets and blankets after a 9hr drive. The house has plenty of blankets in the closets which smell old and dusty. The kitchen counters were not wiped down, everything was dusty. I had to wipe everything down, including the spiderwebs and dusty art and plants. I even bought an air freshener and febreeze for the house to make it smell a little better. I contacted the host who offered to send out their cleaning people again (but my family was tired and we had already unloaded our stuff plus to wash everything would’ve taken all night). I declined the cleaning people coming over and so they offered to refund me all my money but to find a place last minute the rates had jumped up so I decided to clean it to my expectations. Over all the host were quick to respond, we felt safe (good location), nice remodel but they definitely need better house cleaners and pot and pans (reminded me of camping stuff, super old stuff). I was hoping to at least not be charged a cleaning deposit but thats not in their policy.