Nellie is fantastic! We booked her house last minute. She was prompt and accommodating. She sent me a message right away and called me. She was up front about the AC. The first floor had a working AC but the second floor did not. She made sure I went to see the house first before staying there. We fell in love with the house. It is very specious and clean. She had a lot of good quality fans that worked wonderful. We slept well. I highly recommend this beautiful town home! There’s a lot of restaurants and things to do within walk in distance!!!