It was comfortable, clean, and I slept like a rock each night! While I did not meet Greg and Liscia in person, they did contact me the day of my arrival and wanted to know that I arrived safely. And while I did not need their assistance, they made it known that if I needed them, they would be available. I will definitely visit and stay here again. The only (very very minor) thing is that the shower is dark (not much light), but that wasn't a big deal to me at all.