Sadly this has been my worst Airbnb experience I’ve had since using Airbnb and this is also the first time I’ve used Airbnb with a property mgt company and not an actual home owner. First started with check- in, I was given the wrong check- in code then had to reach out and wait 30minutes or so for a response had no contact number. Photos are a bit misleading, and then it comes to the day we are supposed to leave and I was told that I was not able to do a late check out because the house keepers needed to come get the property ready for the next guest which is understandable but then I realize when I get all the way home which is 5hrs away that I forgot all my makeup/ face products and I reached out and didn’t get a response until about 5hrs later to be told I have to pay a lost and found fee ( mind blowing) so I paid the fee and I personally had to follow up hrs later to find out my belongings were not found. No surprise to be honest because if they had ethical employees they would have reached out to me and told me right away that belongings were left behind. So now I’m out 500 dollars for makeup/face products plus a $25 for a lost and found fee that they just collected and clearly didn’t look. Needless to say if you are thinking about spending the night, week, or month don’t leave anything behind Unless you want to be at a loss of your belongings and $25 dollar lost and found fee!