The place is as described - solid place, location & clean. Had a few different issues w/ their check-in & customer service. Upon Check-In, they gave me an incorrect code to get in the building. Made is difficult to get in, but they did get me a correct code eventually. I also texted to ask how to find the gym, to no response. They then told me at checkout that they didn't receive the message...The document doesn't make it clear & the layout of the building is a bit confusing to get to the lobby area - had to walk around the building. Solid place, but not great customer service in my experience!