This house was awesome but the host was very unprofessional, volatile, & even threatening. I have never felt unsafe in an AirBnB until now, because of the actual host.
We had 9 people, 5 of whom were females, staying for 6 days. We ran out of toilet paper on day 4 & I messaged him about if he had more or if we had to buy more. He told me where some stores were & that it isn’t always doable to supply enough. We did get more but I also messaged him that I do think it’s doable & reasonable to supply toilet paper for the entire stay (especially for how much we paid.)
He proceeded to go OFF on me, insulting me, & then saying he would be coming by the next day saying, “I will be there & you better be ready for it.” I asked what that meant & he said “Just be prepared, you will see me tomorrow” and “Just wait.”
I then involved AirBnB’s help/intervention because I was very scared about this guy’s reaction & what he would do & how he’d behave towards us. We had two families with 5 kids present. AirBnB was very helpful & contacted him directly. I had a hard time sleeping & actually blocked the front & back doors so he could not barge his way in the next morning (or in the middle of the night). I even looked up possible hotels to go to in case he kicked us out, because I requested more toilet paper. I did NOT feel safe
because the HOST was threatening to show up & do who knows what. I read through all his past reviews & did see that he had entered the home once & touched the guest’s belongings & told them to get out.
The majority of his reviews are good, but it seems if you question him or have something to say, he blows up.
The next day he said he’d bring toilet paper by & I asked him NOT to come by. He still did, but did not have contact with us (thanks to AirBnB getting involved). He then proceeded to insult me MORE in a message about check out. He didn’t send the actual check out guidance until 10:21am, when we were to check out by 11. I still did everything well & cleaned everything, despite his horrible behavior & ongoing personal insults.
In the end, he finally apologized & said he was going through stuff.
This man should not be a host if he cannot deal with his life & treat people with respect. No one should feel unsafe from a host. He was extremely unprofessional & that is NOT how you run a business. He ruined the end of our Christmas vacation. Horrible!