Great communication! Jennifer is super quick to reply to messages. Also very fast WiFi - I had to do some work and was able to without interruption even while my husband was streaming a movie. The place is a little on the small side for our taste even though there was only 2 of us. If you don’t plan to spend much time in the home I guess that wouldn’t be a problem. Someone had mentioned it’s not quite luxurious and they got that right, though the kitchen and bathroom are modern and remodeled. Overall great for the price and good location.