Carlos was easy to communicate with throughout our stay. He kept in touch with us about early check-in and let us know as soon as the apartment was available. He also came by as quickly as he could to fix the router and shower head on the first day (which was much appreciated!). The apartment is in a fantastic location and priced well for what it offers.
However, travelers should note that the AC in the living room is a portable unit. It was not set up to vent outside when we arrived, so you may have to do that yourself. I also had to pair the remotes to the fans/overhead lights when we arrived, and I noticed that some of the lamps throughout the apartment either did not have bulbs at all or needed bulbs replaced. So just be aware that you may have to do some googling or contact Carlos for assistance during your stay.