The hot tub was the best part of our stay. The room is nice but the bed and pillows are extra soft, not our taste as we prefer firm. We went at the end of February and at night the room was extremely cold and there were no extra blankets or heater to accommodate for that. Ben was quick at replying to any messages and the self check in was easy. The only problem we had was that his roommates lied about how many people were staying the two nights. Being falsely accused ended our trip on a sour note. I would suggest putting a camera at the front door where people come in and out of the property, that way you can keep track of how many people are actually there and avoid falsely accusing your guests. If it’s that important for you to charge extra for additional people make sure those “additional people” actually exist.