The house was beautiful clean and the location was perfect! So serene and amazing. However, I had waited for check in instructions and usually the host reaches out or I get them prior to arriving. Never did.
Finally right as I pulled up to the home they sent an email with instructions.
When we got in the house it was stunning, well decorated and beautiful. As we looked around at the rooms we realized that the downstairs casita they described in the listing was locked and we didn’t have access. So I reached out and they told me it was off limits. I then told them that it was described as accessible in the listing and even had photos. So the pull out couch we planned to use for the guests for the casita, had to sleep on the floor. When I emailed them they responded quickly but didn’t say anything about making it accessible to us.
There was also a light falling out of the ceiling and no trash bags, we had to go buy our own. Something I think the home should be providing