John was fabulous from beginning to end! We appreciated knowing the specific details of the unit in the welcome letter, which arrived exactly as promised. The unit we stayed in was spotlessly clean and very well appointed - he isn't kidding when he says that the house has fine things in it! It is a half hour walk to downtown/Gaslamp/Convention Center, which was nice after a long day at the convention. My kids really enjoyed sleeping in the loft and watching the complimentary Netflix. My husband and I enjoyed the short walk to the Albertson's grocery store nearby, and the house is only 8 blocks from the entrance to Balboa Park, which has wonderful jogging and hiking trails that I took advantage of. John was also instantly responsive when I could not figure out how to make the toaster work. He even recommended some fun things to do with our teenagers. We would highly recommend John's unit to anyone!