After our initial host for a different Airbnb left us hanging, Bill really stepped up and offered us a 5 star stay! Our original reservations fell through and we were exhausted and stressed with no where to go. Bill answered our booking request immediately and the check-in process was smooth. Bear in mind, this was thanksgiving weekend, so his speedy response was very much appreciated. It’s a great little room in downtown San Diego. We felt safe, there was quick and easy access to all of the places we wanted to visit, and of course Bill was a great host who made a point to check in on us throughout out stay to make sure things we’re going smoothly (it’s those little things that count). Our only complaint is that we could hear almost everything going on in the street despite being on the 3rd floor. That is to be expected, though, and is obviously beyond the control of the host. If you’re a light sleeper, I’d recommend traveling with a pair of ear plugs. Other than that, you can guarantee you’ll have a great stay!