5 stars to Bluewater vacation homes as an agency. very timely in their responses and accommodating. One major complaint for the house is the AC system, the sensor is downstairs by the bedrooms locked at 69 F, once it hits 69 the house AC shuts off. The living room upstairs where all 10+ guests are will go most of the day without the AC running. The 5 star experience became a 4 star due to the location and the treatment from the neighbors in the area. Cold shoulders from every neighbor when greeted as soon as we arrived. Noise complaints exactly at 10:00 pm and at 6pm as soon as we made any noise above conversation level (we had 12 guests). The same weekend we received these complaints, the neighbor behind and next door hosted parties that were loud with music outside until 3am with no issues (they even denied it the next morning). Overall, 5 star hosts, 4 star experience