Not quite as expected but the space is comfortable and cute enough. It was a little confusing as several different people were communicating with us about things - although that also meant there was good responsiveness. There were a few things unclear and lacking but they did sound willing to attend to any needs, troubles, or concerns- and there really were no major issues. There weren't enough towels, for example, but we happened to have some of our own so didn't bother asking them to bring more - which was offered.