Kim was super responsive in anything I needed and making sure I was able to check in/out with no issues. There was a welcome binder with all the information you could need on the rental and local finds. Great location in the heart of SD one street over from Gaslamp District. I am a night shift travel nurse and other than the hustle and bustle of the city outside, I didn't hear the neighbors at all and felt safe. The bed was very comfortable, I slept like a rock. The aesthetic of the place was very cute, clean home to come back to after long day of work. I would definitely return if I'm in the area again and with friends of course as there is adequate space and so much to do and explore downtown. Thank for your hospitality Kim.