John's very friendly and very quick to get back to you. Although, I didn't have to reach out too much because everything is provided in the place. He even has a list of things to do included in the itinerary. John's place was very clean and cozy and came at a good price. It is located right next to the freeway so there is constant traffic noise but you honestly hardly notice it after a little. The second floor is a little difficult to maneuver around as well because it is so close to the ceiling. All in all though still a great stay.