Jason was most responsive to my inquiries. I didn't like the a/c blowing on my face while I slept, so he was able to turn it off from his location. The room is warm for most guests, although I liked it. Be aware that the bedroom door does not lock, so any valuables might be left elsewhere. The location is great. There were no cups, etc. to boil water for coffee, etc. so I had to purchase utensils and cups. Parking is easy, right out front. Nice neighborhood. Easy, safe keyless entry