I live in the neighborhood and needed a place to stay for the weekend while my landlord did maintenace on our apartment. Tracy was accommodating and when there was an issue with the first apartment she was able to put us up in another one right away seeing as how she has more than one unit. The place was clean, kitchen was easy to use and stocked with utensils. You can hear the neighbors walking around above but if you're used to being in an apartment its not an issue. Golden Hill is a great neighborhood, very safe and close to downtown (an uber to Gaslamp district is about 8$), I've even walked it in the summer.