Our experience with Rich and Ruby was great from the start. The communication was always fast and efficient. Ruby never hesitated to answer my questions. Then check in was easy, the apartment was really nice and exactly what we needed. There were towels provided, wifi, extra blankets, blow dryer, fully stocked kitchen, and they even left little snacks and champagne which was a nice touch. During our stay Ruby again was very quick to communicate with me and it was very smooth. The apartment is tucked away on a private street but also in walking distance from restaurants and bars. It is also close to the airport so that was also convenient. When we are back in San Diego I would not hesitate to book with them again! Highly recommended.