Tao provided a house manual for us with detailed instructions for arrival. Everything was very organized and straightforward. There was a code to unlock the door and keys for each room. We did not see or communicate very much with Tao but really appreciated the ease of arrival and everything provided in the house. The house is as described. Our room had AC, close to bathroom, and privacy. We were provided free water, coffee, pasta, cooking stuff, etc. the house is so close to San Diego and la jolla. We came back during the day for the few days we stayed to change, eat, grab needed items. We enjoyed our stay!!