It's a lovely and welcoming home a few blocks away from a lively commercial area. Ann is fun and communicates well. The Zoo room is a good spot, if a bit smaller than a normal hotel room. There are parking spots available on the premises but they are not 'secured', although the neighborhood really doesn't demand any kind of security. It's a bus away from the tram system that deposits you downtown. Balboa park is within walking distance, but the Zoo would require some kind of motorized transit. I recommend a stay here.