Maricela is such an excellent communicator, quickly responded to each question and was very friendly. She was so thoughtful too. I traveled with my family, 2 kids were under 2, she provided two pack n plays, a high chair, bath mat, and goodies that were age appropriate for my kids. I couldn’t imagine anything better for my family. This was perfectly located for us to go downtown San Diego, to SeaWorld, and the zoo. Excellent vacation and excellent clean home.