READ BEFORE YOU BOOK!!!
The overall experience was not good. Once I booked the unit I began receiving multiple messages asking for information, photo of my ID, and signing an additional agreement. I pushed back at first but realized it was in the house rules, I stopped reading at rule 8, big mistake. I then received more messages about when I’d check in. We agreed on 4:00pm but I was unable to get in the unit until 4:20 due to their cleaning crew still cleaning. I was then pestered with more messages asking when I planned to checkout and asking me to send photos of me putting the key in the lock box. Weird!! The host’s communication and rules are over the top!!
I asked for a refund of $75 for the 20 minutes we were delayed, knowing they would have charged me $75 if I was late checking out (house rule) but they have ignored my request and now are ignoring my messages.
Very unprofessional! I would not recommend this host. I trust it won’t be difficult to find a better host.