We had planned this trip with my family for my husband’s birthday. When we arrive we notice that the “cleaning crew” were still inside and we had to wait for him to finish. When we arrived the note on the wall said that the rooms are always checked for accuracy and cleanliness, but there was no key and no toilet paper, trash bags so we had to buy our own. The bedsheets either weren’t changed or they were replaced with dirty ones. There was hair and boogers on 2 of the beds and the one in the bedroom smelled like mildew. Due to not having a key, we had to wait for a locksmith to come to change the locks keeping us there for part of the afternoon. Our stay was somewhat pleasant other than the neighbors moaning loudly throughout the day while our kids had online classes to attend and having breakfast.
Olivier was nice by refunding our $20 late fee, however, I don’t recommend this place if you have young ones. It’s a little small for 5 people. We personally will not be staying here again. Pretty disappointing.