The manager was great with communication and trying to make our stay as good as it could be.
The other person working for them /answering the calls was not very familiar with the actual room or amenities itself so that wasn’t very helpful when I did call.
I couldn’t figure out the blinds (they looked like smart blinds) by remote so we didn’t want to break them. They are manual, but we’re spun back too far when they’d been released so there was nothing to grab.
The screen downstairs was broken so we couldn’t open up the windows to try and get a breeze.
The best thing I can say about this place is the location. You’re literally a building between the beach and right downstairs is great food and shops so it limits the need to go places.
We have an expedition and it absolutely didn’t fit in the garage (too long and too wide). I did park in the overnight parking for two nights and was pleasantly surprised that my car was still there in the morning, all windows and tires, too!
I’d recommend maybe only a smart car (literally) because the angle to get into that parking spot is very difficult due to the narrow alley.
The patio door handle didn’t work so the door didn’t close (I can only assume they’ve fixed that by now).
The AC in the room with bunk beds (where we slept) didn’t work so he did get a small swamp cooler the second night but it didn’t help. We had 3 turbo fans and with no cross breeze, even with windows open, it was absolutely miserable. Our kids woke up sweating, sleeping with no blankets. For some reason that room was an oven, the rest of the place was good though.
The place had not been cleaned (mopped or swept) before we got there but he did bring us cleaning supplies so that was better the second night.
The jacuzzi plug didn’t actually work but the shower up there did.
A shower curtain would be cool up there so you don’t spray water all over the place using the jacuzzi for a shower.
The dishwasher didn’t work but we didn’t have many dishes to try and wash so we did them by hand.
All things aside… This place is the place to be for the beach proximity and Belmont Park.
I can only assume maybe all these things have been fixed by now.