Location is fantastic, I had a great experience with the valet attendants but I asked two separate couples at two different times in the elevator what their thoughts were and they both just said “it’s okay”. We originally got put in a “classic king” room which was super small.. smaller than a motel 6 room, possibly smaller. That’s not what I paid for on here which what it was supposed to be was “classic king with wet bar” so upon talking to the front desk, I was initially told to take it up with AirBnB to which.. if anyone who uses this site knows.. getting ahold of customer service of Airbnb outside of talking directly to the host or hotel, in this situation, is second to impossible. I argued with the front desk that the room with the wet bar is what I paid for so if they didn’t have a room available, could we get a refund? To which I was finally countered with “well, we’re going to complimentary*** upgrade your to a classic king with wet bar.” When in reality, it wasn’t “complimentary” by any means.. it’s what I paid for!! So slick wording on that one. After that, we got a decent room with a balcony overlooking the north side of the hotel and street which we enjoyed. The set up of the room was still very odd and the lighting was HORRIBLE. All the other rooms I noticed didn’t have windows facing outside but rather inward overlooking the parking area and across the way to other rooms. Simply put, the layout is WEIRD but has a lot of potential. It’s just a shame that they are SEVERLY short staffed and if it wasn’t for the location of this hotel being within walking distance to everything, this business would’ve dropped like a rock during COVID.