I never thought I would rate my stay 2 stars, especially feeling reassured that we were staying with super hosts, however our stay was disappointing for a few reasons.
Firstly when we went to settle into our vacation with a bottle of wine (none upon arrival, we brought it with us), there was one wine glass in the house, so we averted to wine in coffee mugs. Not the biggest deal, but not at the level of other comparable-priced 5* Airbnb’s we’ve had the pleasure of staying in.
Then we turned in on the first night, pulled the bed covers back and found dirt and other people’s hair. This was a shock to us, especially as the hosts made a point in their listing to state that due to Covid, cleaning is heightened and bedsheets bleached.
We’re all human, mistakes are made,
I don’t think a host should be judged on something if they actively resolve it and make it right, however we received no response on this.
Essentially we were paying for a loft and couldn’t sleep in it.
A few suggestions to the hosts to earn the 5* review you asked for would be:
- add a trash bin to the kitchen. There were tiny 2 gallon bins, so we hung a trash bag on a door handle through our stay
- Prepare a little note or welcome guide so we feel more comfortable in a new area
- Change AC filters and clean vents. They are coated in dust
- No one expects perfection but I would recommend to respond and in a timely manner, to any issue that might pop up on your guests’ stay
- Possibly request cleaners come a few minutes after checkout time for ease and comfortability of everyone
Future guests: another review mentioned this too.. we checked out at 10am, on the dot. The cleaners arrived at 10am on the dot. So be aware that the hosts give no wiggle room.
Would I stay at the property again? Sure! It has potential, but with hosts that make you feel like a valued guest, not just a reservation.