We loved our stay, the location was perfect for us. Directions were clear and accurate . We had no issues getting the keys or dropping them off. I seen a lot of people comment on how they felt like they were sneaking around but for the most part we barely saw anybody in the elevators. We always entered through the parking garage because we had our own vehicle. We had zero issues or complaints . We loved our mini getaway and will be planning another trip soon to stay here ! Thank you .