John was very communicative and available via message. Check-in instructions and other info were clear. Wifi worked great. As others said, this is more akin to a clean and decent motel room than a studio. A microwave and small fridge is available, but no utensils, plates, or paper napkins were provided. For the two of us we received one set of towels each. Coffee and coffee maker were available. TV cable box required rebooting by us in order to work. The AC unit is noisy but did not bother us - akin to white noise. Please note this building is on a road with an incline so that means your window is actually ground level and you will need your shades drawn 24/7 for full privacy. As other reviews have noted there is a lot of homelessness in the area and I do not advise staying here as a solo female if you need to be out on your own at night, or if you are unaccustomed to urban living. There are two ACE Parking lots nearby offering reasonable overnight prices (under $20) if you need to park your car, however, the homeless also use one of the lots to camp out overnight. Regardless we found our stay to be uneventful and was appreciative of an efficient room with what we needed at a reasonable price.