Elia was very welcoming. We had a bit of trouble with the keyless entry at the unmarked garage door. Luckily it wasn't too late, so we were able to get in. Also lucky was having a small enough car to fit in the garage space (we had my daughter's Chevy Spark). Lovely home, Exactly as seen in the photos. The kitchen/living room is upstairs, and she offered us fruit, yogurt and water bottles. She gave us some safety pins we'd forgotten to bring, and let us use her iron. We had a last minute addition to our group when a friend was in need of a place for the night and she was gracious enough to allow her to stay w/o extra charge. Unfortunately, on the last night (Saturday), we did have a late night and the tv viewer upstairs had the volume up very loud till after midnight. I felt very bad the next morning when I got up early to pack up and her sister's dog (which she'd informed us would be there & is not a regular guest), started barking when it heard me open the bedroom door. After it was retrieved from outside our door, they did put up a 'pet gate'. My daughter braved the trek to the fridge to get our drinks, with the pup dodging/threatening her the whole way. All in all though, we had a wonderful time. Very nice area. Lots of food/stores for us on our way to and from Comic Con. I would highly recommend this host/home to anyone.