The apartment itself is fine. I believe the entire building is four different Airbnb units. Nothing fancy but adequate and mostly quiet. Nice towels and comfy bed. Kitchen has only the basics. The location is very close to Balboa Park and at least a 15 minute walk to get to nicer restaurants and shops.
What was challenging about the situation is that there was a local power outage the second night of our stay and we were forced to find other accommodations because the AC / power didn’t function and it was going to be 90°F all night long.
We left at 8 PM and I alerted the host at that time and suggested we look at a partial refund. Just prior to that she had alerted me via text to the power outage ( I was experiencing it ) and offered me a slightly later check out which was sort of nice but of course wasn’t usable because the place was no longer fit for our use.
I asked for a partial refund (less than half of one night) as a result of not being able to use the condo but my ask was completely ignored by the host, Jennifer. During this time I received several automated messages from her thanking me for supporting her small business, but no responses to my ask, not even a no or a counteroffer.
I didn’t appreciate being ignored or her unwillingness to share the burden of the situation. I decided to escalate to Airbnb and am awaiting a resolution. For this reason I cannot, in good faith, recommend this host.