We were happy with the unit, but felt we had to sneak around. There were an excessive number of emails stating not to mention that we were Airbnb guest, to only bring our luggage in through the garage and not through the lobby, near the leasing office. It made us uncomfortable. In addition, check out time was 11:00, we were out of the unit by 11:00, but had to return the keys offsite. The owner started texting and calling me at 11:10, asking why keys weren’t in the lockbox and tried to charge a $30 late checkout fee.
Two hours after checkout, the owner called again-looking for the parking pass for the garage. I said I had to check with my daughter. A couple hours later, I received a notice from Airbnb that the owner was charging me $175 for the parking pass. I responded that I heard from my daughter and she accidentally left the pass in her car and we could either drop it off or mail it. No response. Airbnb suggested I reach out to owner again with the options on how to return it. Again, no response. I am still working with Airbnb on trying to get this resolved.