I wanted to take the time to write about the type of host Nicole is. Due to errors made by Airbnb and at no fault of the host, I ended up canceling my reservation. Through this process, Nicole went beyond her call of duty to help me. She wanted all the details so that this error doesn't happen to her other guests and was genuinely interested in getting to the bottom of the issue to help me get my money back. She made numerous calls to Airbnb on my behalf and made sure that I received a full refund for my canceled booking, including Airbnb's fees. Nicole stayed in contact with me throughout the process and notified me when she received information from them. It's just too bad that because of the fault of Airbnb, I did not get a chance to stay at her beautiful home, but I know it would have been wonderful. I totally recommend Nicole as s host and I look forward to meeting her in person the next time I go to SD and stay at her property. Thank you, NIcole!