Easily the most difficulty I’ve had with a host before a stay. As the listing says, you’ve got to send your ID and the IDs of all the guests over to the host before you arrive (not an enforceable requirement under Airbnb’s terms of service, by the way). I tried to send them over about a week before our stay, at which point the host tried to outright CANCEL on us insisting that we would get NO REFUND because we failed to send our IDs over within five days of booking (a timeline she set forth only after she confirmed our booking). Trying to be nice and avoid involving Airbnb, I pleaded with the host to reconsider. She ghosted me, so I contacted Airbnb customer service to explain the BS she was trying to pull. Airbnb took our side, at which point the host finally replied to move forward and fulfill our reservation.
All of that being said, the stay itself was quite lovely. The place is clean and comfortable, the location is great (5 minute walk to the beach, 10 minute walk to great restaurants and bars), and the host was quite responsive once we were actually there. The price is good for the area, but still expensive. And, like all Airbnbs, the check-out checklist was ridiculous considering the $500 (!!!) cleaning fee.
Though the host very nearly upended our spring break plans at the last minute, I’m glad we were able to make it work because staying here turned out to be a great time.