Good place overall. Great location.
Hosts want to be super helpful and send you tons of emails and info but they are not flexible in term of late checkout even though there is nobody after you. They charge $30 per hour for it. Meanwhile, they ask you to do tons of things before you leave which make it pretty stressful given the 10am check out.
Place lacks attention to details in term of cleanliness and everything being just “ready to use” but hosts make up for it by being super responsive and helpful even in the middle of the night.