The overall location of the place is great but sadly Melanie tried to charge us for damages that we supposedly did.
In all my years of using Airbnb or other platforms, I have never damaged or trashed any properties.
Before even checking in I had a feeling that Melanie was going to be a problem from the start but it was too late to cancel.
That's why when I added an extra guest days before our check-in. I updated Melanie and she charged us an extra $175 for the fifth person.
which is fine with me, I wanted to make sure all communication and changes were explained to the host so we don't get surprised with extra fees or bills later.
Melanie is trying to overcharge us $1500 for the so-called scratches on the floor. Even though the floors are over 4 years old.
How was this 1500 estimate generated so fast on the same day? Without having any professional take a look at the so-called damages?
The dishes had dirty stains & felt like oil stains from the previous guests using them.
Also having the guests bring in the trash from outside before we even check in to the property is unprofessional and should have been done before.
Great place but sadly terrible host! Think twice before booking with Melanie and make sure you take pictures before and after your stays if you book with Melanie.