Check-in was tough. It was made clear that I was in town for ComicCon. The host worked the night before and wouldn't provide a key the morning I arrived because she slept in - which is fine but I would have to leave the convention, Uber back before she left for work to get the key and I had intermittent phone reception at the convention center. I got back to the house at 7 and slept in my car until 11 pm before she returned to let me in. A simple lockbox would have resolved any issues. It was rough going the first day...The rest of my stay was pleasant. Her home is very nice and clean. And her dog is adorable!