The building is in a decent area downtown, with proximity to the major attractions; the Gaslamp quarter is only 14 minutes walking distance. Homeless encampments are a frequent sight along the way, but we have not been bothered by anyone. Parking is available behind the gates; however, finding the parking permit without contacting the company was impossible. Someone hid it in a lockbox. Good customer service. The apartment was nice and clean; a well-equipped kitchen and a washer and dryer were a plus. We had few issues with the AC; it did not keep the apartment cold. There is a small supermarket conveniently located across the street. I may consider staying with Sonder again.