Tara was the perfect Host, heard but not seen. She was available via cell phone the one time we needed her. She also allowed us to enter a couple of hours early. To make up for that, we checked out a few hours early so she could prepare for the next guests. Also Tara, our dog, Ella is a service dog. I know you can't charge for Service Dogs. Since I wasn't diligent enough to wipe her paws, I decided to pay you the $35 to clean the paw prints she made on the spare bed and couch covers.