To be completely transparent, Craig and Marco offered to give me a 5 star if I gave him 5 stars. So, it would've 4 tbh, but we only stayed the night and did not make use of all their house "amenities" as we should. We needed a place to stay for 6 adults, 3 toddlers and an infant and this was the only one that allowed for a party of 10 at a decent price. It was a smooth check in and check out, however we had a hiccup where at check-in, they did not respond with the check-in procedure and we were stranded in front of the house for nearly an hour after the check-in time. We had to call Airbnb and magically they somehow got passed the voicemail of the owners. Anyways after that it was smooth sailing. Nothing say, since we just ate, sleep and left. The home was visually cozy with normal wear and tear, missing vertical blinds, broken light bulbs, used in carpeting, used in "wood" flooring (water stains, cracked, chipped, scratch and separated) and cabinets with broken hinges. It seems like they're doing the minimal upkeep, which is fine, it's an Airbnb and we understand the cost/profit of running one.
Overall, it's no luxury cabin in the middle of big bear but it's not a run down home in the middle of the ghetto either.