This was my third stay with a Sonder property, and they get five stars! Their customer service is great. My review is four stars only because of some site specific issues. Some things we wished we knew:
Overnight parking was difficult to find nearby and added an extra $20-30 per night we were there. They recommended using spothero to locate parking, and I would definitely do that. If you reserve your spot directly through them, they will sometimes give you extra time as well.
There is a huge unhoused population in the area. There were entire blocks that were lined with tents, sometimes directly next to the closest overnight parking lots.
The walls in the building are paper thin. You can hear anybody talking or watching tv, or in one case, singing on the roof, lol.
Our room had windows facing 10th street and we could hear EVERYTHING. Every car, every yell, every plane. We reached out to see if we could switch rooms and there was nothing else available. They did offer to drop off a noise machine which did help a lot.
The bathroom door is not a true door. It is a sliding door with gaps on either side, so it doesn't feel like you have much privacy. You can hear everything very clearly. We made use of the lobby bathroom a time or two.
The room is tiny! What you see in the photos is it. The king bed takes up most of the room with about two feet on each side for your luggage.
The pros! The bed was very comfy, I was in love with the shower and dede products, and we had access to their rooftop to have nice drink next to the fire pit. The space is very centrally located if you need to be downtown, but if you have a car, I think you're better off staying a little farther out.