Super easy to book. Lily was very responsive & friendly. Apartment was perfectly located within walking distance to everything. The place was very clean, nicely decorated & well maintained. It gets loud in the morning but lily provides a very nice white noise machine that worked like a charm. I slept well & felt safe in a secure bldg. my car was in a protected & assigned parking spot in the same bldg. the place felt clean & well taken care of. Fresh towels & linens :)