We had an unusual stay in this condo due to weather and a required building water shut-off. Nancy's Vacation Rentals has not responded to any request for a partial refund or accommodation - which is highly disappointing.
Please be aware this condo does not have air conditioning, and during a heat wave, temperatures in this unit can exceed 85 degrees. The first evening of our stay was unbearable, and the number of fans provided in this unit in order to create a hot wind tunnel is ridiculous considering the cost per night. While Nancy's Vacation Rentals offered us a portable air conditioning unit for a one-time $50 (plus taxes) set up fee and $35 (plus taxes) per day fee - I think the health and safety of guests demand a temperature-controlled experience. During an extreme heat advisory, air conditioning should be included or the reservation should be rescheduled. It's simply not safe. Thankfully, temperatures cooled down on day 2 of our visit just in time for a late evening notification of a building-wide water shut off due to a building leak. The water shut-off notification understandably came with no notice and therefore we were without running water for about 12 hours. That meant bathroom facilities were not operational and we had to leave the unit to find bathroom facilities and we were unable to prepare the food we had purchased. When the water was restored to the unit we found the hot water was not functioning because the boilers had been shutdown. We took cold showers for two days waiting for hot water to be restored. At over $400/night I expect temperature controlled running water. I asked two different representatives about a partial refund or accommodation for our difficult stay, and both said they would report to management, but no one ever contacted me. I called the office twice and was directed to voicemail both times after waiting for over 10 minutes, but no callback. I emailed the office and sent messages via Airbnb - no response. I waited a week to write this review to try and give Nancy's Vacation Rentals an opportunity to respond, but it's clear to me they are not responding, and they are unwilling to offer any type of refund or accommodation. Therefore - buyer beware!
The condo is nicely equipped and clean with the minor exception of a broken can opener and broken kitchen drawer - all easily repaired. I would recommend this unit, but I have little confidence Nancy's Vacation Rental will do much if you have a problem. You may want to consider bringing your own portable air conditioning unit and 5-gallon jugs of water if you book a stay.