Although we did not have the chance to personally meet Will, he was very clear and informative with the process of our check-in/out. Also, he quickly responded to all of our questions/needs that we encountered during our weekend get-a-way. The place was very fit for me and my girlfriends that we had a hard time saying good-bye to the beautiful place. The bungalow does not have AC, but is equipped with fans in each room. It wasn't too much big deal for us, but the weather that weekend was somewhat humid. Overall, we would definitely come back again. Thank you so much Will!