Our experience with Nora was wonderful! On our way she informed us that the condo we had reserved was having water issues and would not be available but she had an identical unit in the same building that we could stay in. So while I cannot speak specifically to this unit I will say the identical unit looked exactly like these pictures save a few decorative differences. The unit was very clean and comfortable and had everything we needed to feel like we were at home. The private balcony overlooking downtown and the bay was wonderful and there was even a communal bbq nearby. The neighborhood was convenient walking distance to pretty much anything you'd want or need in the downtown area, and the secure parking was ideal.