Where do I start, if you’re in to scavenger hunts and figuring out things on your own this place is for you. You’ll start your day by having to remind Laura to send check in instructions which were supposed to be sent out at 11am after numerous attempts we finally got instructions around 1:30 pm i was charge an extra fee for early check in at 3pm instructions were not sent via text or email only cloud document or Google docs neither were working she refused to send check in instructions any other way . You’ll start by picking up your keys inside a 7-11 next to the stadium that has no parking especially on game days. Access is not granted till 3pm exactly then you’ll drive over to the unit with wrong instructions to get to room wrong entrance wrong unit number you cannot ask for help since you aren’t allowed to let security or management know you’re from Airbnb finally figured it out had to once again circle the streets for an hour looking for parking just go inside and get the parking remote to enter garage. Get in car look for parking spot continue to circle for another 20 minutes since the parking numbers are no longer visible they are painted on the ground. At this point it’s 5pm I’m over it. Dirty unit, couldn’t find remote her child misplaced it the only help she could provide was just look for it. It’s around there somewhere. Found it the second day with broken volume buttons no sound on tv. Wifi instructions guess where they’re listed in the Google document. I can’t access the info in her apartment because I have no service. At this point I gave up no phone no tv for my entire stay. Checkout is at 11 be prepared to have cleaning crew barge in your room with their own key 10 minutes before check out and start cleaning in front of you and not leave. I called Laura 3 times no answer. You can’t leave or enter the complex without fob and key, During checkout we were told to leave keys in kitchen drawer, with no way of using elevators to exit our car in the garage. You’ve been warn Pay the extra money for a hotel or different host . It’s just not worth the headache. wish I could give 0 stars.