Most everything about this apartment was awesome. It was clean and looked exactly as it was pictured. My only complaint was regarding the portable air conditioner. When we arrived, it was not installed so we didn't have it the first night. The week we were in San Diego was the hottest week of the year. In the morning, as soon as I contacted Natasha about it, she responded immediately with a maintenance guy who installed it. The problem though was that the condensation hose wasn't set-up to drain to the outside. We had to use a pot from the kitchen to capture the water and it would fill within a few hours. This wasn't much of a problem during the day but if we wanted the air conditioner on during the night, one of us would have to get up in the middle of the night to empty the pot so it didn't overflow and flood the floor. While I'm sure the air conditioner isn't required most of the year in San Diego, it was extremely hot the week we were there and an air conditioner was a must. When doing research for the AirBnB that we wanted to rent, an air conditioner was one of the most important amenities. Having to empty a pot of water every few hours was a real hassle.