PLEASE READ BEFORE YOU BOOK!!!
I feel strongly compelled to write a thorough review regarding our stay here. To start off, I’m not one to typically write a negative review because I know that nothing is perfect, but I feel totally catfished by staying here. After booking this unit, I tried messaging the host multiple times regarding small questions I had, and he never responded. I then messaged him a few days before check-in to ask about how many beach chairs he had, and still no response. It wasn’t until the day before check-in that he responded with a response that I couldn’t even understand. So it already started off on the wrong foot.
•As soon as we arrived inside the unit, we noticed none of the fans worked properly. The motors were very weak and with the unit NOT having any air conditioner, I felt as if having decent fans was a must have. •Secondly, the beds are extremely noisy and the entire unit was dirty, old, and outdated. •Third, we found three spiders in the unit. •Fourth, the bathtub does not drain properly.
On our second to last day at 10:00AM, I messaged the host asking for additional bath towels as he only provided four towels for 4 people. He informed me through message that he would drop them off the same day. At 9:00PM when my family and I got home after a long day, there were no additional bath towels dropped off. After everything that already happened, this was the final straw. I messaged Doug, and he responded with a very standard apology message, and didn’t even recognize that he promised to bring additional towels, and failed to recognize all of the other issues I pointed out to him in the messages.
The host made it clear in his check-in instructions that he owns 16 units and that it’s a family owned business. But I highly suggest that he invests in hiring a property manager that can overlook the units and provide better service - especially if they want returning customers.
If I were you, I highly recommend looking to book your stay somewhere else!