We did the pch road trip from SF to San Diego for one month.

John was pretty helpful and easy to reach. We changed our date of stay after airlines rescheduled our flight without any hassle. Then we also contacted John about our lost luggages send to his place one week before we arrive.
His staff Nicholas also helpful and available.

We stayed there for seven days with 2 young kids and we liked the place as it located in a very accessible spot both from freeways and downtown. The house with well victorian furnished has made our stay pretty comfortable positioned in a clam neighborhood in a residential area of San Diego.

Laundry coins, bleach etc are available.

In overall this place is an excellent one for stay in a group or family.