The location was great. The complete lack of local representative was very unsatisfying. I requested an early check in, early the day of our arrival, which was denied. However, we did arrive 2 hours prior to check thinking would sit at the beach. There were no cleaners or maintenance people at the rental, which made us ask ourselves why the denial. When I asked for the early entry, I was told I would receive an email later in the day as to how to enter the rental. That email never arrived!! If it weren't for a little investigation and luck, we would have never been able to get into the rental. I decided at 4:00 pm sharp to look at the front door and the key lock box was open, so we were able to enter. I never received any contact from anyone in the Mission Beach area. Very disappointing!! Also, the homeowners' lockable cabinets were either wide open or unlocked were we observed their alcohol and drug paraphernalia. Other than all that, things were great!