The place is nice. Yes there are terms that if pool and jacuzzi is not operable there would not be any refund. However the pool and jacuzzi area was under construction and it seams this would have been known status as a notification would have been provided by the home owners association. To have this communicated when I requested to place reservations I would not have reserved. I came here to get big amounts of work project done and having the break of the use of the Jacuzzi was what I was looking forward to after several hours of writing.