This was the best experience our family has had on an extended trip! The house was more like our home for six days, located in a beautiful neighborhood, and filled with every amenity we could ask for. When we discovered the coffee pot not working, I sent an FYI to Natasha and by early that afternoon we had a brand new coffee maker to help us get going for the next 5 days!! Just a lovely stay and we are praying it will be available next year!!