The photos sold me on this place. I wanted to be in North Park since it was easy for driving around town and walkable towards the hip neighborhood. It's rare to find modern spaces with 2 beds in this area. Parking is a bit competitive, but it was easy to find a spot on the next block. Watch out for Mondays/Tuesdays for street sweeping; it's probably worst then.
Communication was very prompt and easy. It was confusing to find where the key lockbox was; there could've been more obvious instructions. The unit itself is gorgeous, modern, and beautifully outfitted. I hate Airbnbs with no characters; this had a stylish modern look. Everything was clean. The kitchen was well-supplied as well. Small touches like the night lights were very thoughtful. I slept in the loft; the ladder wasn't as easy to climb as I though. I'm a young healthy person, but after walking all day at the zoo, my legs were sore. It certainly isn't safe for children, but I appreciated that the loft was easy for me as a 5'8'' person to walk with my head up.
It was awesome to stay at a new place. You can smell how new the space and appliances are. It's well taken care of too.
On that note is the huge detractor: the cleaning fee is very high. You have to do a laundry list of chores before the early 10am checkout: take off sheets of 2 beds, pull all towels to the ground, clean all dishes, and take the trash out. Isn't this what I'm paying you for? It felt like I was being held hostage by "my review" to comply with these chores when I already such an exorbitant fee. I would respect this practice for a small AirBnb owner, but obviously a company is running these 11 listings. It disgusts me that they'll pay their cleaner far less than what I paid when I did part of the work even though I paid them. I respect Airbnb owners and will take care to respect their places, but when you're charging a premium rate, one has to question what one is really paying for when one has to perform free labor.
Communication was prompt and quick. I had to sign an extra.contract before booking the place. This stay was great for the most part, but the loops I had to jump through in order to comply with their orders leave a bad taste in my mouth.