From check in to check out everything was wonderful. We landed early and we were accommodated to check in early because our room was ready. Gabriel and Tim were kind and very helpful throughout the duration of our stay. Our room was very clean, and stocked with necessities (clean towels, some toiletries, clean sheets, dining ware, coffee pot, etc). We saw several reviews about homeless population, but we visited from New York... we are used to that. The homeless population was high, but at no point did I feel unsafe. All in all, great experience!