I reached out to the host to cancel reservations a week prior to booking date as I got sick with covid as well as my husband and kid but the host just brushed me off without even giving us any other options, more so just as “tough luck, the cancellation period is over”. The area is central to everywhere but downtown construction obstructing views and noise can be heard from apartment. The apartment is nice, but a lot things got overlooked -
The Wi-Fi was not working from the time we arrived on Friday until Sunday afternoon. We spent so much time going back and forth reaching out to the host/property management for troubleshoot. Appreciate Brittany for spending hours to get it fixed but she was at the property until after midnight and had to come back again the following day leaving us little room for privacy. The batteries for the tv remote were dead so we had to get out of our way to purchase on our own. There were no clear instructions on how the key fob works. There isn’t a single towel rack in the master bathroom (although they started to build one) and this is the only Airbnb, or home for that matter, that I’ve ever been in that is using a single-ply toilet paper. The public restrooms in San Diego are pretty vile, but they at least have more than single-ply. Overall, this Airbnb is just ok, I expected more assuming it is under a property management, but definitely not worth the price of admission.