If you want to stay in downtown San Diego, this is a great place that is centrally located. The apartment is clean, stylish, and equipped with all the immenities you will need. I had a very minor issue and i sent a text - I was surprised at how quickly I received a response and resolution - great customer service!! If i were going to San Diego again, i would spend more time thinking about the kind of experience i want to have—peace, tranquility, bar scene, views? The apartment has no views and is very close to a strip of bars which would be great fun, if that were my thing. Sadly, I didn’t consider the experience and it felt a little noisy outside especially when the bars close down. Having said that, this was clearly described and i thought the central location would make up for the lack of peace and views, but it did not. No, the elevator doesn’t work-we managed our suitcases just fine but be aware that this may create more than just an inconvenience for some. Parking is easy and close.