I would not stay with this company (Peacock) again. I booked about a month ahead of time and immediately let them know that the booking was for my parents and they would be bringing two dogs. It wasn’t until the day before that I got additional rules about pets including that they didn’t want us to leave the dogs there alone. An hour AFTER check in time, my parents got a call saying that they would need to move to another unit due to a broken bed in their unit and that they would have to move back the next day. I called and asked if it would be possible for them to stay in the new unit instead of moving twice in 24 hours. She couldn’t tell me what time the contractor was coming or what time they would have to move or when the new guests check in was but was unwilling to let them stay. The next day she reached back out and said they had to stay, after saying it wouldn’t be possible. They had already packed up based on our conversation. Completely unhelpful and unprofessional.