****PLEASE READ BEFORE BOOKING****
I travel for work and primarily use Airbnb as means of living for long term stays. I love Airbnb. I have never had a negative experience when using them. Unfortunately, this has been the exception..
**I will be fully transparent with my experience**
-I booked a 3 month stay with Kit in her guest home. The pictures match the property.
-Upon arrival, the property was not cleaned whatsoever. Dust covered all surfaces, grease on kitchen appliances, cups & plates. My feet were black for days just walking around inside. ** I was provided with ZERO cleaning supplies, no broom, mop or sweeper. No cleaning solutions, wipes, paper towels, soap, etc.**
-The pots & pans were so badly rusted that they were unsafe to use or handle. Kit’s son, admitted that he “knew they were bad, but not this bad.” Plates & cups were broken, appliances such as the blender & toaster were broken & so dirty that I put them in the closet immediately. The Oven was so dirty that it would cause a fire if you used it. Upon showing Kit’s son the oven, he said “I didn’t check to see if the oven was clean.” The silverware was all tarnished & covered in calcium deposits.
- I swept ONE of the rugs and it filled the sweeper TWICE with dust & hair. It was so much that it actually clogged the sweeper and I had to take it apart and pull out all of the dust clumps just to finish sweeping just the ONE rug.
-I went to use the bath tub jets and was met with dirt, bugs & live worms coming from the jets.
-all of the furniture smelled old & dusty. I had to wash everything that I could in the washer to attempt to get rid of the smell.
-the bed was so firm that I had to buy 2 mattress toppers just to make it able to sleep on.
-After having to ask for a broom, sweeper, & swifter, Kit made the comment to me that “I expect all of these will be here when you leave.” Like I was going to steal her $9 swifter, cheap sweeper, & used broom.. She also requested that I must ask to have the garage door opened so that I may use the laundry. She later provided me with a garage door opener but requested that I pay her a $25 deposit to use it. She stated again, “I don’t want you to steal our garage door opener”
- The property has bugs!!
- after opening a brand new bag of dog food, ants came in the next morning and ruined the entire bag. I had to throw it out and buy new. I bought a sealed container to try and help protect the food but the ants still came and ruined the second bag as well.. After saying something to Kit about the ants, her response was a slap in the face. I asked her son if they sprayed the property for ants and he said “no, we just deal with them & move around our cat food so they stay out of it. But we did just spray for bees! Usually the bees are really bad in here and they will attack you just getting close to them. So atleast you don’t have bees.”
*** After 4 days of being there I spent over $500 of my own money buying cleaning supplies, kitchen utensils, mattresses toppers, and replacing my dog food. I canceled my stay here and got out. I wish I could post pictures on this review to show you everything I just talked about. I sent all the pictures, email conversations to Airbnb support & they did not hesitate to give me a refund & coupon on my next Airbnb stay. Airbnb support took great care of me and i appreciate them so much for it.
I hope this review helps the Airbnb users & can help Kit reflect & improve her guest home. The property has potential to be very nice if property taken care of.