My friend and I really enjoyed staying here for one night (room G) while we were in town to go Gaslamp district. Michael gave detailed instructions on how to check-in and rules about the place which was refreshing and greatly appreciated. His business is organized and cares about customer needs. We could tell he has put a lot of effort into making a unique place to stay. Heather messaged us about helping with check in and was very responsive. We ultimately did self check-in and that was very straightforward. Other guests were all very friendly. This was a great Airbnb experience and I would love to stay here again!