Overall the inside of the house was nice, but the listing was far from accurate.
1. Spa/Hot Tub was empty and broken on arrival - listed in the title and description of the listing
2. Heated Pool - extra fee but never requested or reached out to acknowledge whether we would like it heated. Also in the title and description
3. Entire house- ADU in the back yard and back door in garage went directly into that persons yard.
4. Location - was great location but both neighbors clearly do not want this to be a rental and have signs welcoming you as a visitor that say “houses are for homes and not for Vacation stays” - neighbors not the friendliness and not really welcoming.
5. Support - contacted Vacasa 4x to try to remediate the pool heat and spa; was consistently promised I would be reached out to. Never heard back with a resolution. Contacted AirBnB and they could also not get a resolution. Refund amount of 50% of the first day only of the 3-4 day trip.
I hate writing bad reviews, but this ad is not accurate and AirBnB would not accommodate any additional refunds. I hope Vacasa support and SeaBreeze rentals sees this to fix the terrible experience created in this stay.