We had a few mishaps during our stay (the code to enter didn't work initially, and then the Keurig coffee machine broke), but at every turn the hosts were very responsive and fixed the issues quickly. The rest of the stay was as advertised - nice large kitchen and living room for our family, plenty of sleeping space, and my kids loved playing with the toys and games that were provided when we found ourselves stuck inside for an abnormally stormy day in San Diego. It took us a bit of time to figure out the TV but once we did we found everything we needed. The home also had plenty of parking which was nice. We appreciated the care that 8 west took to make our stay go smoothly!