A last minute change of plans meant I was frantically looking for a safe place for my young adult daughter to stay. Viviana responded to my request immediately. She was so warm, friendly, and genuinely wanting to help. She immediately put me at ease and made me feel like a friend. My daughter checked in to this very nice space and noted how sparkling clean everything was and how nice it smelled. Mario greeted her and helped get her settled in ensuring that everything was working. He was very adamant that my daughter reach out for anything she needed. Immediately, I knew she was in good, safe hands and often received "He is soooo nice!" texts. They treated her like one of their own children (even brought her a Boba drink!) and I am so grateful. I could heave a sigh of relief knowing that not only was my daughter in a beautiful, well-stocked studio with every amenity, she was also in a great, safe neighborhood with hosts who truly care.