A previous host had cancelled our reservation 2 hours before the 4:00 PM checking. I reached to this property and the host was very responsive when I was booking and very helpful.
However when I arrived at the home and walked in, there was a prevalent and pervasive musty smell. I realize that southern California has received record levels of rain. However, this should not lead to such a significant musty smell within the home. I immediately notified the host and asked to cancel the reservation. I could not stay in a home that smelled this bad for 2 weeks (I work from home). The response: "that is normal, just open the doors and air it out (it is March, very cold outside, and that does not deal with the underlying problem). I reiterated that I could not stay there and since I had booked the unit only a few hours before, would they allow me to cancel. That is when they stopped being accommodating. Until the underlying issue is fixed, I would not recommend this unit.