I hate writing bad reviews but I do feel the need to express that, for the amount of money per night, we were all expecting a different experience. Here is a list of issues we encountered:
- Full trash can / recycle bin when entering the property. The bins had trash and boxes stacked up on top of them.
- The designated “driveway” for the main property was so narrow that every time we pulled in and out, we risked damage to their gate or our car.
- There was a dead spider on the countertop in the studio. Not reassuring in terms of cleanliness during Covid.
- There was no extra toilet paper or paper towels for our stay. With 8 people staying, we had to go out and get more.
- No extra Trash bags, no broom, no cleaning products (we try to leave homes better than we find them).
- No shower curtain in the studio
- Dirty dishes in dishwasher when we arrived.
- The Barbecue was disgusting - looked like it hadn’t been cleaned in years.
We reached out to the host a few times throughout and the communication was very slow. They ended up bringing a broom.
Based on the tone of the House Rules, I expected a tightly run ship. Honestly, we were a bit nervous going in because there were so many slightly aggressive DON’Ts listed and repercussions laid out for bad behavior.
It was a bummer that we felt like we had to walk on egg shells to make sure we followed their rules, but when it came to making sure we were taken care of, it felt like an afterthought.
Anyway, this is my first bad review on Airbnb. Hopefully it is taken as constructive criticism and not whining.