Very simple but over priced imo, but then again it was a holiday weekend. The management company needs to step it up, the gentleman who answered the phone on check in day was a bit rude when we inquired about early check in or early parking. Told us could not do either without even checking to see if our unit was available, seemed just bothered by the ask. If you know San Diego especially on a holiday weekend parking is a bear, was told the cleaning crew needed the parking and come to find out multiple available spaces and one vehicle for cleaning crew. Just lazy and unaccommodating for the cost of the stay. I don’t think it was the owner b/c we spoke to him at checkout and he was very nice. Maybe employees just need a refresher on customer service. Others that were staying were very nice but had the same thoughts about the management company.