Check-in and Out is a PROCESS. The keys are held at a remote location due to the restriction of allowing Airbnbs in the building. Had I known, I would not have booked this apartment. Inside was clean but stark. The lighting is poor in all the rooms including the bathrooms. Beds were not queen size as advertised. Maybe a full size at the most, husband 6’, couple 6’ & 6’4”. Bed frames were rickety and we feared they would fall apart while sleeping. There was an incessant whining and whistle sound coming from the pressure of the hallway and leak at the front door. We had to stuff a towel to muffle to noise. Small upgrades to fixtures should be addressed like; broken bedroom door, peeling paint, door bumpers, etc. most things that the building maintenance can fix but likely don’t ask because they’ll know no one actually lives there. Positives are; location, easy parking, clean/safe building, coffee, breakfast bars, and oatmeal in the kitchen.