We had overall great experience. We checked in late in the evening. Once we used the bathroom, we found some water pressure issue with showers. It was 10 PM in the night. I wrote a message to Robert and I was expecting some reply on the next day because it was late in the night. I was amazed from his response, he immediately drove to the place and tried to fix the issue. Issue didn't resolve that night but he got it fixed on the next day. Apart from above thing, we didn't find any problem. We had couple of more queries and he immediately resolved it. He was very flexible with checkout timings and his checkout procedure was very simple. Overall he is great host and make sure the guest has comfortable stay.