The stylish tree house is exactly as shown in the pictures. It is in a quiet and peaceful location which is easy for us to go to all places of interest by car. We did not meet Jamie and Jeff. But they arranged everything for us including car parking, check-in issues by mail and a welcome book. The tree house is clean, bright and comfortable. You can find anything you may need. We all like the deck and also use the laundry room which we feel very convenient for us after a long trip. San Diego is an amazing city and we would definitely recommend this tree house.