I’m in the Army and my family and I were staying here for a few days before moving out of the country. Helen’s place was amazing and in a great location. Five minute walk from a playground and dog park and the pool at the complex was great. Her place was clean and She was very accommodating allowing us to do an early check-in.
My only disappointment was during check-out. She was unable to accommodate a later check-out bc she had another stay that evening, which was fine. But our 1 yr old son threw up a ton as we were packing, right before we were supposed to leave. We had about 4 suitcases worth of stuff and a dog crate to prep. The cleaning lady showed up at 11 sharp and, needless to say, we were almost an hour late getting out. But Helen called Airbnb support, telling them we refused to leave, instead of communicating with us. We moved everything outside of the apartment, trying to finish packing outside t avoid any issues with Airbnb support. Not ideal before our flight to Europe.