UNPROFESSIONAL. The place was not ready when he said it would be ready (3:00 pm) and he blamed it on the cleaning lady who was rude as heck. Will apologized after I spoke with him and had to explain that he should have notified us if he knew the place was not going to be ready at check in time. I arrived at Will’s place ready to check in with my 10 year old son and a lady yelled at us (smoking a cigarette), “I’m gonna need at least a half hour more, the people who stayed here before really left the place a mess”. These words left my son saying, “let’s go home dad” it left me thinking, “it’s now 4:30 pm and check in was at 3:00. And this lady told me she needs “more time”, now I can’t even check in in time to enjoy the sunset with my family, what a waste of a day. I’m thinking, did someone POOP all over the place and now this lady has had since check out time (10:00 am, that’s over 5 hours) to clean this place and still needs more time to clean this place.” Sad to have all these negative thoughts during a planned vacation. Will said the same but in a nicer way. He said, “The guests before left the place a mess and it took over 5 hours to clean the place”. I don’t see how anyone needed 5 hours to clean the small apartment place. I really felt like the lady cleaning the place just started late spending her time smoking cigarettes with the neighbors and now me and my family had to pay for it. Not a family environment, neighbors at the apartment also give weird vibes chain smoking cigarettes, drinking alcohol in common areas, and playing dominos until late. I would not recommend this place.