My sweetheart and I decided to try out AirBnB for our most recent trip to San Diego, and after doing some research, Michael's place stood out to me much more than any other place we looked at! You can't beat those glowing reviews. Michael gave me a call several days before we were due to arrive, and sadly, due to a glitch, we were accidentally double booked. Michael was kind enough to book us a stay at a very nice hotel in the same area, and graciously covered the difference. Even still - he offered both of us usage of his premises, even though we would not be staying there. OUTSTANDING customer service! Michael did not have to go above and beyond like that, but he blew us out of the water. We love San Diego, and when we return next time, hopefully we'll get another shot to stay at his place. Thanks so much!