We initially planned to stay for 2 days and due to unexpected circumstances had to extend our trip in San Diego. John was prompt in his communication and was able to accommodate our request to extend our stay to 5 days. Upon arriving, we had no issues with check in and John provided us with all the necessary information. We did have a slight issue in our room which John addressed and solved our concern. He is responsive and prompt in his communication and accommodated us during our stay. The location is wonderful, the room is clean, and we had everything we needed for our 5-day stay. We enjoyed our time and would highly recommend staying here.