None of the entrance codes worked and we had to call them to find the correct one. Also, when reserving the house, we asked if we can check in before 4pm. They said if house is ready we can. On the day of checking, we called and said house is not ready and someone needs to come and make it ready. We were there for more than two hours and no-one showed up. The record of the communication should be available on airbnb and texting. I don’t consider that honesty and I would rather if they had simply told me NO in advance. While the house was okey, didn’t like their service at all.