This place could be a 5 star gem but here are some complaints:
1). They kept me waiting 25 minutes to finish cleaning the place. If they expect to charge to drop bags off early, I’d expect a discount for having to wait on the curb. II asked for this discount and got no reply other than someone will get back to me.
2). Upon arrival, the place had overwhelming febreeze smell that rapidly worsened into the evening. I was able to open locked cabinet under kitchen sink just enough to find a large open jug of febreeze. We were able to put a plastic bag and a weight over the mouth of the bottle. This improved the situation but did not eliminate the smell. I contacted them and was told someone would get back to me which they never did.
Lessening the febreeze smell did however let me discover that the wall to wall carpet in bed room needs to be shampooed or removed because it stunk like smelly socks when you got down to the ground.
Bed was great. Quite for sleep. Netflix worked well.