Place was nice and clean. The AC/heater worked well and was needed at times. Check-in was definitely different than other places but not terribly difficult to manage. Jenny was certainly trying to communicate and help us through it but it could have been easier overall. The location is close to some restaurants, shopping, and the water but expect to be walking or using ride-share quite a bit. The unit isn't right across the street from the water as expected but you can get a partial harbor view. I would recommend staying here if you want to be near touristy things without having to stay in the noisy Gaslight District (where I originally looked at). All-in-all 4/5 stars due to lack of parking, inability to use the community's amenities, and sightly misleading pictures of the view/location. There were a few other hiccups but they were not things technically in Jenny's control so I'm not taking them into account. Cheers!