Marsha is very responsive and eager to help and please. The place is fairly centrally located, not far from Balboa Park. It was relatively quiet, and the residents of the complex were quite friendly and helpful. Street parking near the unit can be a challenge depending on the day and time of day, but of course there's a space in the garage. Although most travelers might be savvy, I learned after some frustration and help from a couple residents who happened by that it's vital to press the pound key first and then the code in order to have the front entrance unlock. I know from experience that other places require just the code without a preceding pound key, so it seems the system varies from place to place. The unit itself is an adequate, mainly no-frills basic accommodation.