This was my first time using Airbnb and Tommy made the entire experience a breeze. The check-in/check-out process is easy and quick, there's a cleaning routine but it's not inconvenient whatsoever and it's broken down in easy to follow steps. The room itself was clean and quite nice; it's larger than the pictures might suggest, and we had plenty of room for two people (and I had quite a bit of luggage, haha!). The shower pressure is also very good (very important). But I think what matters most is the location -- only a few blocks from the Zoo and Balboa Park, and there's a bunch of cool little restaurants close-by. Would stay here again and would recommend to friends!