Pictures look much better than actual apartment.
Inflexible checkin period (4-10pm) or there’s an additional $30 charge. Lock out fee is $100. Wanted to charge $30 when room was ready at 3pm for check in
There was no heat on the first night, but was only informed that ac was broken. No additional blankets, temperature was in the 40s, and we were freezing. No apologies.
The management service was overly disruptive with communication. Texted and called renter to see if ac was fixed at 12noon, after renter had provided permission to allow maintenance into room.