We enjoyed this apartment building but was surprised that there were homeless people sleeping outside the building. Dogs live and go everywhere in this city, so the streets were not very clean. The Kasa customer service team was excellent, but there were a number of problems with this property, including: check in did not work as described, the main elevator was broken the whole time we were there, the parking garage was closed and inaccessible for 2 of our 5 days there without alternate parking offered to guests, the hot water was turned off one night, our apartment had a leak under the sink which caused a water alarm to go off, and on the last night, the washing machine wouldn't drain or open for me to get my clothes out. The property was overpriced; it is cheaper if you book directly with Kasa rather than through airbnb. The building itself was very nice and the people who live there were friendly.