Overall, my stay here was great. Vivian was friendly and always responded if I had questions or concerns. The directions were clear and concise on how to check in and out. You do have to fill out a rental agreement that's created by the condo owners so that they are aware of who's actually living in the building. The condo management emails out updates and important information going on throughout the building so that you are aware of what's happening. I will say though that there are a lot of squatters and homeless in the downtown SD area which raises concerns for safety. I didn't really research this aspect prior to my trip so definitely look into it. The building itself I felt was safe as it requires key fobs for entrance and there was usually somebody at the front desk. The parking spot was safe and secured.