This is a long review. But, in summary, I will make 2 call outs abouts this place.
1. This place, in my opinion, is not entirely pet friendly (see more details below)
2. Since this is in a downtown kind of a ln area, there are many homeless people around. And, you have to do street parking (which is the mentioned in the description. so all good there). But, there is that risk of safety for your car.
I want to clarify that I did not stay at this place and moved out in few hours because after checking in, I concluded that this place won't work for myself and my pet. Perhaps, I would have been fine with this place if I were traveling alone, without a car.
But, based on my experience, I am giving this listing a low rating for the following reasons
1. I will not consider this to be a pet friendly place, as advertised. I feel like I was misled into believing so from the pictures and description.
This is like an apartment with single rooms. While the place itself was very clean with required amenities, the only patio place within the building has a notice board that says that 'you can't use that place to relieve your pets'. If atleast this notice was included in the pictures, it would have helped me decided appropriately.
The place is located in a downtown area.. so there isnt any spot for pets to do their basic business.
So, if you are choosing this place along with your pet, I would not recommend doing so.
2. While I wasn't expecting the guest to give me full refund, I had contacted them to atleast refund me the pet fee and cleaning fee because I did not stay in this place. After canceling the place, I moved out that same night of checking in (and got some % of money back based on their cancellation policy). I have now followed up many times, and the host still hasn't responded. They told me that they would give me refund if someone ended up checking in for the dates I cancelled. I have followed up on that too, and no response.
The reason hosts charge pet fee and cleaning fee is because they incur cleaning costs when guests stay. But when you don't have to incur those fees, because I left the place exactly how it was, why wouldn't you refund that amount!
This kind of a non-response when it comes to money is not professional, in my opinion.