We booked Chris’s place a couple of weeks prior to our trip and we exchanged messages, and then I never heard anything else from Chris. We never received any information about check-in, rules, entry, parking, etc.
The day prior to the trip, we still had not received any information about check-in. I messaged Chris on the app and did not receive a response. The next morning, I sent another message on the app and then I sent a text message to the number that was provided and did not receive a response. I then tried calling the number and I got an automated message that said this number‘s mailbox had not been set up yet. Who knows if the number provided was even legit.
So now I am scrambling to get a hold of Chris just hours before check-in (and minutes before I’m set to take off on a flight to San Diego). Finally, I had to contact Airbnb for help. They did not receive an answer from Chris either and we had to cancel our reservation and make other accommodations at the last minute. Chris messaged me hours later after we had already made other accommodations (and after our original checkin time) saying he was “out of town” and that’s why he didn’t respond… out of town?? What kind of excuse is that for not responding on any communication platform?? I’m out of town all the time and I can still text or call or use an app.
Absolutely horrendous communication and nearly ruined our trip. Luckily San Diego is a large city with many accommodations. If this was a remote location I would have been in a lot of trouble. Beware when working with Chris!