Our first three stays were amazing (the Leo, Bungalow, and Marin), and couldn’t have foreseen how relaxed and comfortable we were when we were there. However, for our fourth stay at the Baker, we were disappointed by its failure to meet its standards for cleanliness. We were moved to the Continental location and the level of uncleanliness was the same.
We spent a total of 8 hours trying to communicate with an agent over several issues. We sat outside the door twice with my two-year-old attempting to move into our rooms without any immediate assistance. In short, the overall inconvenience and inconsistency during these times were very disappointing and I hope this will change because we truly loved the rooms and locations.