I rented this house with a group of friends for 4 nights. We had a very up and down experience overall. I’ve detailed the specifics below for those who want an in depth understanding of what to expect for this rental. If you don’t want to read the details – just check out the TLDR.
TLDR: The managing company is very responsive and will answer all your questions. The house is very spacious, and the neighborhood is nice with gorgeous views of the ocean. The house has standard amenities to make you comfortable. TOO MANY THINGS are broken, don’t work, or require constant attention (hot water, door locks, toilets, leaky air mattresses, built-in espresso machines, pool and hot tub, lighting inside and out just to name a few). Be prepared to deal with a lot of little issues throughout your entire stay. My advice is that you inquire about the issues before you book the house.
Detailed Post -
The Good: The house is really beautiful. There is a ton of space inside the house and it has a very open concept that allows a good size group of people to spend time together. The backyard has a nice patio with a ping pong table and a pool/hot tub combo. The courtyard has a nice fire pit that we utilized a couple of nights. Each room is large and most have their own bathrooms and showers. The views are amazing and the neighborhood itself is very nice and safe and quiet. The house is really tucked away so it is a good 20 minutes or so to the airport and another 5-10 minutes to downtown. The management company is very responsive. They did a good job communicating and responding in a timely manner when I had any questions or concerns.
What you NEED to know:
1.	The hot water shuts off all the time. You need to manually reset the hot water constantly by going outside and pressing a button. We had to do this 2-3 times a day. I had to message the managing company to get the instructions on the hot water. It was not included on my check in information. It was very inconvenient and frustrating.
2.	The toilet in the master requires a lot of effort to flush. At times, we would have to play with the handle and set it in every direction we could think of just to flush. A lot of the other bathrooms have loose flush handles that resulted in similar issues.
3.	The bed in one of the rooms and the mattress in the sofa are horrible. They are broken in areas and difficult to sleep on. Additionally, some of the air mattresses they provide have LEAKS. I had to go buy my own to be comfortable.
4.	We opened the grill and there was a rat in there. It jumped out and ran up the side of the house. Enough said.
5.	Lots of little things don’t work or are broken. The door locks don’t work or are on the wrong side of the door. The espresso machine in the kitchen doesn’t work. The hot tub and pool lights don’t work. The carpets are stained and the walls have marks on them so its very obvious this house is rented all the time.
Overall, my group is quite resourceful so we made it work but for the money we paid, it was absolutely not worth the price. I recommend that you go read other reviews on this property as well. Everything that I mentioned in this review has been mentioned by other reviewers over the last few years. These aren’t exaggerations.
To management company – please listen to your customers. A lot of the issues are easy fixes that would greatly improve the overall experience of your renters. You’ve commented on so many previous reviews “thanking them and promising to look into the issues”. You have not fixed anything. It takes very little effort on your part to exponentially improve the experience of your customers. Hope this review helps you as well.
Thank you.