V was very responsive with the reservation and leading up to check in. She changed the check in times at the last minute, so we had to scramble, but worked it out. The complex is very nice, good location and the apartment clean and neat. V had some coffee and a few goodies for us. She was very nice. Caution with Air BNB, Read the fine print. I assumed there would be the usual amenities, but there was no TV at this apartment. While we weren't home all day and explored San Diego, it would have been nice to decompress at the end of the day and get the news. She does have internet which was much appreciated.