Rachel did a great job of keeping us informed and prepared. She was available, and quickly answered questions. The apartment was bright and just the size we needed for our quick two night stay. My husband, two small children, and I found the bed, couch, and pull-out mattress all comfortable to sleep on. The location was great, especially since it was close to Jimbo's Organic grocery store (quite important since we have food allergies) and the airport. I wish we'd had the extra time to do more sight seeing but we chose to spend our day at Legoland. Overall, we had a great stay. This was our first Airbnb reservation that has worked out. The 1st one dropped out of the program right after we sent a request, the 2nd one was confirmed but then had problems with their HOA and had to cancel, and the 3rd one we had to cancel due to a change of plans. I'm thankful that the first reservation that worked out was a positive experience! I think you'll enjoy a stay here, especially if you have time to spend in the city.