Check-in issues as they sent a long digital lock code but it was just a lockbox at the property. I had to call in, they insisted it was a digital lock but eventually found the lockbox code so I could get in.
I paid for pool heating, which took three messages to get them to respond to my request for. When I arrived, the pool was not heated. I told the rep who helped me with the lockbox/keys and she said she would notify the local contact and give a call back. Neither happened. Then I had to send multiple follow ups to get refunded for the heating, though it did happen after a few days.
The property itself is in a really great location, the beach was great. Just be warned the immediate beach is restrictive for anyone with limited mobility, but that’s La Jolla beaches in general.
Bathrooms, hot tub were nice. Space nice, just a bit dim in bedrooms. No small kitchen items like sugar, etc provided but otherwise had toiletries and clean, food linensZ