Neal was easy to get in touch with and very helpful. Place was much smaller than i expected. The shower and kitchen were newer. It was VERY noisy in the morning, if you like to sleep in while on vacation, skip this place. The noise outside the bedroom window was terrible. we were woken up each and evrry morning. The fan that was provided, because the unit was not air-conditioned, was disgusting! It was caked with dust. So gross. Also the extra pillows for the pull out sofa were laying on top of all the cleaning supplies on the bottom of the closet. Other than that, the place was pretty well kept and clean.