My husband and I booked this trip at the last minute to escape the smoke in Nothern California.
We didn't have any major complaints about the unit except for the uncomfortable sheets and pillows but we had major issues w/ noise from the unit above and Sonder's lack of communication. It states that quiet hours start at 10pm and on one of our nights there was a massive party in the unit upstairs, which is also a Sonder unit. There had to be 15 - 20 people in this unit, music blasting way past 11pm, no one was wearing masks or social distancing, and it was impossible to sleep. I reached out to Sonder and it took them almost 48 hours to respond to my noise compliant and since we have now checked out they said: "we must keep this line open for our guests and will no longer be able to respond to noise-related complaints here." I've never had such horrific communication from an Airbnb host and will NEVER stay in a Sonder unit again.