WARNING: BED BUG INFESTATION! This is my first Airbnb experience and I will not be recommending using it. Ever. Upon arrival, my fiance and I entered the location and did not check for a pest infestation as we did not assume a unit listed available would have such a thing. After the first night my fiance woke up with a small bite on her arm. It went away quickly and we didn't think anything of it. We thought it could've been a spider bite or something similar. After our second night, I woke up with multiple bites on my arms and legs. I have pictures if any of you are interested. That morning, I contacted Bill though the Airbnb messaging system and let him know that I woke up with bites on my body. I did not receive a response at all. Since we traveled for comic-con, we left that morning and went to the convention. After we returned from our day at the convention, we took off all the sheets and covers from the bed and did our own inspection. We found a clot of bed bugs on the frame, a couple of bed bugs traveling through the sheets, as well as one on the floor. I have pictures and video of all of this if anyone is interested. I contacted Airbnb immediately and was directed to a motel where I stayed for the remainder of my visit. Airbnb was able to give me a refund for the days I did not stay at this unit and only 50% of the two days we had already spent. The reason why that I was told by Airbnb is because Bill does not feel responsible/comfortable releasing anymore funds since I technically stayed there for two days. I had to buy pest control products and itch cream. We had to throw away our luggage just in case the bugs traveled with us back home. Who is going to pay for that? It is not our fault that the place was infested when we arrived. It is the host's responsibility for having a clean and tidy place for their guests. This whole experience is completely unacceptable and absurd, to say the least.