The location is great. Surf Style's communication was disappointing. First, we had to book the place twice because they didn't respond within 24 hours. We arrived after 5pm due to a delayed flight. The iron was missing. We had a funeral service to attend the next day. I both called the after hours number and messaged Surf Style immediately (around 6pm). I emailed them again in the morning. I didn't hear back from them until 11am with a generic email checking in. I responded that the iron was missing. In the meantime, we went a bought an iron so that we could be presentable at our event. Surf Style told us to check the areas of the house, I said I already had and that the iron was still missing. 36 hours after my initial messages and call, they responded that the other unit must have the iron and that they would bring one by the next morning. By that time, it was useless. I understand things can go missing, but the problem was their lack of responsiveness and care to our issues.