The good part of this place is that it is absolutely spotless and clean. The beds were comfortable and the location is great. When we arrived however, the code to get inside (per the emailed instructions) was wrong. We had to wait outside, in our car in at nighttime for several hours before someone would respond to our request. The customer service person gave us a different code and told us that he was able to monitor if we had tried the other code and argued with me and said we didn't try to do the code (as I would just have sat outside for several hours, without trying). The next day, we thought we would go for a bike ride, using the bikes pictured in the listing. But, one bike doesn't have a tire. I don't think you should show pictures with items that are actually not useable. Also, we wanted to use the fireplace upstairs but it was out of propane. Edgar promptly had someone deliver propane later that day and put it in the garage. We still couldn't get it to work