Koby was very nice and responsive whenever we needed him! The apartment was clean and comfortable and in a great location. It's great he has some bikes that you can ride around town on too! One con is if youre expecting to use the "shared" patio. When someone is staying in the downstairs apartment their door leads to the patio and they pretty much take it over and leave their belongings all over. However, you're so close to the beach and bay you can just go there instead lol