Michael was great! We were only able to meet him once, but he was a gracious host. His staff was great as well. The guy who showed us around, I can't remember his name, was very informative and told us he was around if we had any questions. We felt very welcome the moment we walked in.

The location of the house is great. You are so close to Balboa park and within walking distance to little Italy. And the Garden Cottage was one of the more private rooms in the house, it was perfectly OK for a nice weekend get away.