No check-in instructions was sent ever. We are traveling with small kids, and attempted many times to contact the host on the day of our stay, we receive zero response. We are left outside of the property at 10pm and zero response. And we can’t cancel or refund on our end.
We have to make several long-time calls to Airbnb customer service to get the money back.
Horrible experience!
Stay away!!!
We never have a chance to step in the house so no reference to the cleaning or conditions of the room.