I’d give 3 to 3 1/2 stars specifically due to the inconvenience of the television. There is only one television in the apartment and it really only worked about 50% of the time for us. However, Steve was very responsive and proactive with my concerns right away. He spoke with customer service in regards to the Wi-Fi issues the same day I brought it to his attention. After we were given a possible solution to the problem, it did get better for about two days and then the problem arose again throughout the stay.
For most this wouldn’t be a big deal; but, the TV weighs heavily on my review
because my significant other was recovering from surgery so we weren’t as active as we normally would’ve been. Also, upon arrival the fridge had a lingering odor.
On a more positive note, having Steve as a host was extremely easy and comforting given how responsive and understanding he was throughout. Steve allowed us to check in early post-op and was always a message away when needed.