My partner and I booked this place for my visit to him. We loved the place, so much that following the first booking, we booked another week with Alcazar court. The listing, clean and tastefully designed, is located in a quiet community setting, but just in a few steps takes you into the lovely streets of Hillcrest where was so much to explore and try out. Donna was very approachable and extremely helpful. She discovered the bags we forgot after our first stay and kept it. When we were there on Sunday, my bag, with everything in it was placed in the room. A lot of my documents are in the bag so I will kill myself if I lost it. We also had a little stain on the wall which was discovered really late into the night. After reporting the issue to Donna, unexpectedly, Donna immediately came over herself to clean it for us. We cannot thank Donna enough for all the help and kindness. We will definitely recommend booking this place! You will not regret it!