This was the worst experience of my life. I arrived and the entry wasn't want what was described so I called the number --- they farm the calls out --- and someone says they'll connect me with someone local then hangs up and no one calls me. I'm standing in the train with my bags for an hour. Finally I call the number and press #1 for emergency and no one calls me back. Let me repeat that: they didn't respond when I said it was an EMERGENCY. Which it was cuz I'm like just standing in front of a house looking like a burglar at night. I could've have gotten shot. These people are ruthless absentee landlords who don't care if you live or die. I had to leave and get a hotel and then fight to get my money back from Airbnb when I should have been focusing on my work in a relaxed environment that I paid for, it was so demoralizing and heart breaking to be treated like that. There is NO one on the ground at this company that will come help you even if you were falling off a cliff.