I wanted to wait to write this review until I was able to have time to sit and write and review all aspects. I would like to first say I am extremely disappoint with this air bnb due to the fact that it is not what the site amenities entail as I expressed through text the first day one of amenities listed online are fireplace use, never was this mentioned that the indoor fireplace which is also listed was not for guest use until we arrived. I came to San Diego to celebrate my 30th birthday and the only major things I was looking for was a jacuzzi, indoor fireplace, and and outdoor fire pit. There were many other locations I could have choose from to celebrate a milestone birthday and this place just fell below par right off the bat. The fireplace is shown in pictures, yet not for guest use. The firepit outside is completely horrible, the pit has nothing to be able to adjust the flames from low to high. That pit gave absolutely no heat what so ever and is basically there for just show. The jacuzzi had no chlorine tablets in it and its apparent that it wasn't cleaned prior to our check in as it was discolored by Friday morning. We were only able to use the jacuzzi for 2 days being thursday and friday. When I messaged asking about cleaning products for the jacuzzi, I was told it was under the sink which there wasn't. If the jacuzzi was cleaned prior to check in we would not have had to attempt to clean it ourselves. We also couldn't clean ourselves because there wasn't anything to do so. These here are the first 3 big factors that I can say are extremely disappointing, from this property. The next 2 things that are also rather concerning and bothersome is the noise detection, its obvious that every home has neighbors and its respectful to have "quiet time" at a certain time which you clearly say after 10pm yet I had received 2 messages before 10pm that noise had been elevated and reported, this is uncalled for. You can't have certain rules but send messages bothering about noise even before that time frame, its honestly ridiculous. The second thing is when we were packing up the car and getting our things out locking up, you sent a lady who was extremely rude who sat a house a way in her car for about 30 mins. watching and waiting to go in to clean. She pulled up the the front of the house at 10:15 and yelled from her car "Are you leaving yet?" I was standing in from waiting to get our vehicle's out from the driveway to close up the gate. It was very obvious we were already packed up and heading out. I would like you to know that these people you have working for your company are unfriendly and rather rude. I spent a lot of money for this air bnb and we don't deserve to be watched and spoken to rudely. Now I can get into smaller details about the home I'm not happy with as well. I've stayed at Air bnbs before and the other ones I've stayed I've always been welcomed with a bottle of champagne, the fact that you don't offer your guest anything is mind-blowing. The amenities you have are little to none, we had 1 extra roll of toilet paper, we had maybe 1 extra towel being there for 4 days. The knives inside of the holder are all completely rusted. The living room couch is very very uncomfortable to just sit and watch tv. There were no instructions on where to find the gate key pad when we first arrived. The internet would not work on my sons xbox which we tried restarting the modem a couple of times and still had no luck. My overall stay was just okay and I wish I could have left a better review and I would like to if you're willing to make this right. From the false advertising of the fireplace to the jacuzzi being dirty to use for 2 days.