SKIP THIS PLACE , most of these good reviews are inaccurate! The only nice thing about the loft was the view , that’s it!
When arriving ,instructions although they say are very clearly (they are not).
Finding the room was not on the second floor as instructed , it’s on the third floor. The lockbox is not a typical type in lock pad , it is a master lock with a pull down gray box. They instruct u too pull on the black bar which does nothing at all, I ended up struggling to figure out how to get the keys for 20 minutes since I was following the instructions and not my problem solving skills. I even called the number for help and she kept saying the same thing as the instructions and would not listen to the issue I was explaining. On top of the that the loft was already unlocked before I even opened the lock which confused me even more , making me think they I got double booked or someone broke in. The loft itself is very very poorly designed. It’s half assed and not thought out, the couch is terribly uncomfortable. There is also no need for that swing chair since it’s meant to be and outdoor piece of furniture and it’s very loud and creaky making it hard to relax. Upstairs the pillows feel and look cheap with a very old crappy A/C that barley cools down the loft. With the amount of windows you would think they would include proper blinds but they don’t . Upstairs window has no curtain so people can easily look into the room from the side of the loft and the front. The sky window has a wire for hanging curtains but there isn’t any making the entire loft unbearably hot. If you want to save energy and turn of the A/C and leave the windows open when you leave hoping that it would cool down the loft , your greeted with insects in the upper part of the loft where the bed is, so DO NOT TURN OFF THE A/C. Also bring your own shampoo and conditioner, they provide you with cheap soaps. I always bring my own toiletries but that is a warning for future guest.The welcome papers were also sticky and gross , they had lots of water stains.
MAJOR ISSUE
The buildings hot water stopped working halfway through our stay. I contacted the host and Gabriel told me that maintenance knew it was the whole building that had the issue and the maintenance manager was going to fix it. Well while we stayed on second night and the following morning of our checkout date we had no hot water. The host Carlos even had the audacity to deny me any compensation for not having any hot water for pretty much a whole day. The water coming out was freezing cold , we ended up boiling water in a POT and I had to pour water on my girlfriend so she can have a proper shower. When I contacted them and told them we ran it for 10+ minutes and check the sinks for the second night and the checkout morning . He denied that the water was fine. Since Carlos came in long after we checked out and he told me that the water was working perfectly fine. He couldn’t even comprehend that it was very possible that the maintenance manger fixed the issues by the time we checked out which was too late. (no one is that stupid to not know how to work a shower)