The place is a great value and perfect location (you can see Petco Park from the window)! However, we experienced some issues with the apartment our first morning when there was no hot water. When I reached out to Raphel, I felt very dismissed by his response: ""Thank you for letting me know. I will inform the landlord about it." From my perspective he is the landlord siin this situation.
The next morning there was still no hot water; so, I messaged again to inquire about the timeline for fixing this (we didn't want to take cold showers everyday we were there). Raphel seemed irritated about me following up about it, when I was actually the one with the right to irriated by ice cold showers. Plus, he gave no timeline about fixing it and just reiterated that he'd contacted the landlord. Later we tried to run the AC and it leaked water all over the place. But because of our previous communication I didn't even want to reach out and just turned the AC off.
It is a nice place, if you have no issues. But if you do, just know the response will be "I'll contact the landlord."