didnt recieve a door code prior to arriving, but that sounds like an air bnb issue rather than the home owners. regardless, it was resolved quickly when the owners answered the phone and helped me out as needed. any other time we needed assistance or otherwise owners were very responsive and respectful as well as understanding. the house was a bit smaller than we imagined, but everyone was comfortable and there was plenty of room to sleep everyone. we enjoyed our stay and would come back.!