Communication was good. We booked because of the price and because in the pictures it looked like a very clean place. It was the opposite. There were hairs on the sheets, the carpet had major stains, walls were dirty, and dirt on the window. We also requested to check in at 10 am and the host approved it and then said it was at 3 pm. We had already planned to check in at 10 am and we’re outside the building and it was not ready. It was ready an hour and a half later when we weren’t going to wait that long. We canceled our second night and left to another location and didn’t stay there at all.