The hosts were very accommodating and responsive. We arrived early in San Diego so we were allowed to have an early check-in and get settled in. A couple family members had trouble getting the downstairs TV to work which was a necessity for them, and the hosts addressed the issue without delay. They were very friendly! The location was excellent, and our whole group enjoyed morning walks along the bay and beach. It is very close to the airport, convenient for those of us flying in and out for the vacation, but it is definitely noisy! The jets became a source of entertainment rather than a nuisance to us. We made use of the local park for extra parking which was a huge plus. Views from the rooftop deck were awesome. The kitchen was well-equipped for us to prepare many meals. The upstairs unit did indeed have an unusual setup, as previous reviews had mentioned. The master bathroom did not have the ability to close off completely from the master bedroom which was a privacy issue for the three couples sharing accommodation in the master bedroom/extra bedroom (king bed, pullout bed, bunk beds). Guests staying in the bunk bed room had to walk through the master to get to the main room, bathroom, etc. The duplex unit sleeps about 10 (5 couples) comfortably in regular beds, but beyond that number of guests, privacy and comfort were sacrificed as the pullout beds and couches were less desirable sleeping arrangements. We had 13 which was a tight squeeze. This probably wouldn't be a big deal if your group has kids who are more resilient to these accommodations. Lastly, while the bed and bath linens were all clean and tidy, the unit did seem to be in need of a deep clean: the floors were sandy when we arrived (maybe just a reality of being right by the beach??), and the ceiling fans were very visibly caked in dust. Overall, we enjoyed our stay, and the accommodations served their purpose for us to reunite with our family and explore San Diego.