This was the first time I was disappointed in my Air BnB experience, and I use this service 7-8 times a year. The kitchen was not fully equipped with essentials, and make sure to bring your own paper towels, kleenex, dish towels and cleaning supplies. There were only 2 wine glasses, one was cracked, so I had to buy a set at Target for the 4 of us to use. One of the shower doors wouldn't fully close, the refrigerator was warm, the couch in the living room is NOT sleepable as advertised as it was terribly uncomfortable, and there is a lack of seating area in the living room. The jacuzzi was not clean, even though I paid a $35 cleaning fee to use it, and when I sent a picture of the debris in the jacuzzi to the Host, Veena, she was rude and condescending in her reply. The remote did not work for the outside TV even after changing batteries, so we could not use it, and there was a general lack of instructions for how to use items, such as the firepit, and check out expectations. Veena also did not answer all of our questions when we messaged her. This was a very disappointing stay and other travelers should be warned that this place is not as advertised and the Host is rude.