Mark made sure our stay was outstanding! He even warmed up the hot tub for us! He is very welcoming and makes sure to point out everything you could possibly need to know for a great adventure! If you are wanting to keep to yourself and have a quiet place to stay this is not the place. The rooms were pretty quiet from the outside noise, but in the common areas Mark and Kathy live and breathe San Diego and want to learn all about their guests. The pictures do not do the place justice it is a beautiful way to spend your time in San Diego!