A positive is the location as it’s right downtown. Just for your information, to access the room, you must climb three flights of stairs. Upon arrival within a couple minutes, we found cockroaches. The room was quite warm, so we put on the AC. The AC was located above the mounted TV, and the AC began to leak onto the TV plug/outlet. This is an electrical hazard. Ultimately, we did not feel comfortable staying overnight as cleanliness and safety were in question. When attempting to get refunded, the host was firm in stating that there will be no refund as covid impacted small businesses. We are understanding how small businesses were impacted; however, we felt this was unfair as cockroaches/potential electrical fires are a health and safety hazards.