The check-in was a disaster, walked into to an unclean apartment with beds unmade, dirty towels on the ground, and crumbs on coffee table. Had to wait an extra hour and a half AFTER check in for a 30 minute clean when there was all day to do so. Sheets for pull out couch had tons of disgusting stains on them. Bathroom wasn’t stocked with toiletries, I didn’t appreciate being asked to grab them from the garage in the parking structure when a basic necessity should be stocked under the sink, we weren’t even left with a full roll in the bathroom for our stay.