My stay at Sonder was a good one! Was able to walk to a lot of places and my room was nice and clean!
My only issues:
- There was a technological issue with getting me the check-in information through the verification process. I was told by customer service that if they were unable to fix it I wouldn't be able to check-in. This was day of my check-in right before I was boarding my plane. Please be mindful that customer service has no way to override the system if there is a technological issue that they are unsure of how to fix. Thankfully we found a way to make it work, but this was super stressful to have to deal with.
- The hotel offers a sound machine and ear plugs, but please be mindful of the fact that the walls are paper thin and you can clearly hear those in the rooms next to you even if you use the sound machine and ear plugs. If you are a light sleeper, this might not be the place for you!