first half hour the toilet clogged, door wouldn't lock properly, we had to lock our valuables up in our rental car when we went out. tub drained very slow and water heater was labeled installed in 2011 and barely kept water hot. we hat 2 adults and 2 kids and 2 of us had to take cold showers. very disappointing especially when I told the person at the officeand he acted like he didn't care.