Stayed for just one night in San Diego for a concert. Checked in at about 5pm. Place was not clean. The bed looked like someone had just been sleeping in it—I even asked my boyfriend to check under the bed because it looked like someone had just jumped out of bed. There were dirty towels in the bathroom. There was even a McDonald’s chicken sandwich and a can of V8 juice in the fridge. Both bathroom and kitchen trash cans were not emptied. I also found an earring in the bed. I notified Sandra of everything via the app, even sending pictures of everything so that she could see, too. She apologized and explained that she had been at work and had not had the chance to clean it. She brought us fresh linens and towels, which we really appreciated. And went as far as refunding us the cleaning fee. We totally understand that things happen, but considering we paid for a clean place to stay, we were definitely taken a back by all we found. Nonetheless, the space itself wasn’t bad at all, enough room for two people. And the A/C worked wonderfully for this July heat. We even utilized the kitchen to make dinner, which was nice.