Lisa is very communicative and prompt. It's obvious she cares a lot about the unit and was responsive even in the later hours when we had a smoke detector go awry. She also accommodated an early check in which was really kind since my elderly parents had travelled in from out of town.
The one thing that was off putting was when we arrived, one of the toilets had a broken chain. That in itself isn't a big issue and she was quick to respond and come over with a new chain. However, she was visibly upset when she noticed the A/C was on with all the doors open. As guests who had just arrived and being unfamiliar with how the A/C and other tidbits work, we were unable to give her a reason. We had simply opened the doors to let some fresh air in and take advantage of the indoor/outdoor space the home boasted. I think she realized her tone was a bit off and was quick to cover it up by saying she was surprised why the A/C didn't automatically shut off when the doors were open. She made a short comment about how we should be conserving energy which I'm in total agreement with, but again, as guests who had just arrived at the home with no knowledge of how to control those things, we were a bit taken aback by her tone.
Other than that, she had clean linens in every room, fully stocked bathrooms with fresh towels, beach towels and beach toys for the children, and a very well stocked pantry. It was a comfortable home although slightly tighter than a true 5 bedroom. I'd say the total sq footage is less than 2,000 sq ft, maybe closer to 1,500. We had a good time and think the one issue may have been us catching her at a bad time. She also gave us a nice refund as I helped repair the broken toilet chain and smoke detector.