John quickly approved my request,was available for any questions, and was very friendly. The Cottage was spotless and well equipped, we arrived on a very warm day and luckily John was kind enough to leave all the windows open and 2 fans running making it much more comfortable. We had taken along our 4 yr old niece and John was very accommodating and even invited her to play with his kids toys. The location was perfect for us to visit the Zoo, Old Town, a fabulous farmers market, and a great pizza place! I would definitely stay again and recommend to friends.