Host was nice; she showed us the room and pointed out the bathroom across the hall. She left a coupon book in the room for a local shopping center; we didn't use it, but thought the gesture was nice. We both found that the home does have an odor (likely due to pets); sleeping with the window open helped. Host had the ac on, which was nice, and she welcomed us to change the settings if we wanted to. Be sure to arrive a little early if you have an appointment/meeting/dinner reservation/concert to get to; there was some communication problems and we were checked in late. Luckily, we still made it to our reservation on time.