You can trust this host. After having to cancel a long term (30 day) booking the day of check in, Air BNB would not refund me the $2200 paid due to their strict cancelation policy. After contacting Brandi, she promptly called Air BNB and refused the pay out that was owed to her and requested I receive the refund. Per the contract I signed, she was not obligated to do this and legally could have kept the $2,200. This speaks volume of her character and you can definitely trust her as a host.