Devon is on top of things and answered questions promptly. There was a code to get the key for the check-in and since we actually arrived late at night, this self-check in was very convenient. The cottage is behind a house and it overlooks a canyon where you can see various bird species and it's very peaceful and relaxing. We were wondering about privacy since there is a house in front, but it wasn't a problem. It is actually very private and peaceful back there. The cottage is a good size with a well-equipped kitchen. If you're a coffee lover, you will be happy to know that there is a French press AND a coffee maker so you get to choose. There are all types of cooking utensils as well. There's no TV so if you're a TV addict, this may not be the place for you.. We're not big on TV and the wifi was very fast, so it was no issue for us. The location is in the very cool area of San Diego, South Park, which is a neighborhood of creative people with interesting hacienda homes with tile roofs to Craftsman Style houses. We loved taking walks around the neighborhood looking at architecture and the way people landscaped their yards. It's such a unique and pleasant neighborhood in San Diego. We really enjoyed our stay and will be back!