This was a horrible experience because after arriving in San Diego with my husband and three year old son, we went to Sarah's rental only to find another family already there. She double booked her place leaving us to find another place to stay-meaning that I wasted an entire day of my vacation on the phone and computer trying to find a place for my family to spend our otherwise well-planned, and certainly well-earned vacation. Finding a rental to book the same day is impossible and I basically ended the day sobbing because we had no where to stay. Thankfully I have friends here who let us stay with them for one night, but then we still could not find a place with air BNB so we ended up spending almost $350 MORE to find our own suitable accomodations for our weekend vacation. This was the most awful experience and we will never be using air BNB again. AND, Sarah, who I contacted via email and text to find out how to check in, never ever responded to me. She realized she messed us over and then didn't even contact me with an apology. I hope she never has the same experience of basically feeling stranded with a three year old with no place to go for an entire day and night. I wasted a day of vacation and ended up having to spend 50% more than I was originally spending. I'm so disappointed in her and airbnb. The person helping us with airbnb was very nice and as helpful as he could be, but it didn't seem like there is ever any way to book something the same day. I booked her place in January for a March trip. So I guess when this happens airbnb just refunds you and your stuck on your own. This was the worst way to start a vacation. And I had to spend so much more money. I'm so disappointed and angry about this.