-The neighborhood did not feel as safe as was described on the airbnb page, which is not surprising as it's located close to downtown. Just a couple streets away there are many homeless people camping out and the street the actual airbnb is on has several deserted houses in neglected condition. The three of us did not feel safe walking around this area at night.

-Street parking was easy to find when we first arrived in the afternoon, but after exploring the city and getting back around 10-11 pm there was no available parking on the street the airbnb is located. We also did not feel safe parking far given the neighborhood.

-The inside of the airbnb was well decorated and appeared well cleaned, we were welcomed with a note and a small basket of apples. The only things we were worried about on first impression were that there are no screens in the windows and it felt quite stuffy even with all the fans on. Otherwise, we were content and left the airbnb to explore the city.

However, upon returning to the airbnb at night, we saw a large (1 inch?) cockroach on the kitchen counter trying to climb into one of our bags that had an open chip bag in it. The roach escaped into the kitchen island, but there was another baby cockroach that couldn't escape the grocery bag and we ended up killing it with lysol. We checked the kitchen cabinets and found live small roaches, and dead large & small roaches alike. Needless to say, we were terrified and contacted Michelle immediately with pictures, but did not get a response until the next morning.

Michelle was very apologetic and informed us that this has never happened before, that she would have a professional come in immediately (we were leaving that morning after a planned one night stay), and that she would initiate a full refund, which was expected in this situation. However, instead of going through the airbnb website she put a cash refund in an envelope under the doormat, and we were surprised to see that it was just short a full refund. We would have preferred that she go through the airbnb website to process the refund officially. We're aware we could have contacted airbnb to make this point, but given all the trouble already we were not in the mood to fight for the $16 missing from the refund.

-Two of us are registered nurses, and our third travel partner is a very clean person as well. We did not have super high cleanliness expectations given it is someone else's home, but cockroaches are vermin and a public safety issue. We hope that Michelle took care of the issue, but we will not be back to this airbnb as travelers.

P.S. the bunnies are adorable! Also Michelle thanked me for not "bashing" her on airbnb and this review is meant to be an honest reflection of our experience, not a "bashing".