We had a lovely time at Chris's apartment, and Chris was very quick with responding to questions. I didn't realize it at the time, but while the apartment itself is very nice, it's next to a park full of homeless people, making it very uncomfortable to walk around. If the building had been just one block closer to downtown, it would have been a much nicer experience. Also, there were people protesting the building outside every day, as well as construction going on of a large building next door, so these things made our experience a little less than optimal. The check-in process was also a bit of a hassle, as the lockbox is actually about a mile away from the building, and is a little difficult to find, so it was awkward to Uber to the lockbox and maneuver our luggage in that dingy neighborhood. We also felt uncomfortable sneaking through the parking garage and avoiding direct interactions with the front desk, although nothing came up. I wish I had read the Yelp reviews of the building before booking; would have had a better idea of the sketchy block around the building and probably wouldn't have stayed there. The apartment was lovely, with bright windows, a balcony, lots of towels and shampoo/conditioner. Overall, Chris was a pleasure to do business with, and very responsive; not his fault that the neighborhood has a ton of displaced people camping out in the park.