Host was uncooperative in trying to resolve the issue of us being mislead about the room conditions and our attempt to cancel/refund the reservation
housekeeper wasn’t all that friendly, especially when she saw how tall I was and had to inform me of the low ceiling height in the room
Honesty in the room description about the ceiling height and small furniture and space. At least if people know what to expect before booking they won’t be disappointed upon arrival, and anyone who is too tall to stay in the room comfortably can avoid a dispute because the host is absolutely unwilling to negotiate a refund.