The place and location of the house is good. The house was clean but overall our experience at staying here as been a bit frustrating due to minor inconveniences that we faced on day to day basis. Mentioning a few below so the hosts can improve on these experiences:
1. We had to collect the paperwork and keys from a location that’s different than the actual place. It’s a minor inconvenience that we had to plan while checking in and checking out.
2. The parking space doesn’t have the D sign to indicate that the space is reserved for us. We had to call the host but there isn’t a direct line to anyone so there is a bit of asynchronous communication which doesn’t help when we have travelled for a while and do not know where to park our car.
3. The internet password typo was present in the hard copy of the check in instructions that we collected during check in.
4. The property has physical keys and locking/unlocking is time consuming with 4 keys and trying to figure out which ones fits the right lock was a major hassle. Every Airbnb we have used in the last 2 years, comes with an lock pad and no physical keys. It felt like going back in times to manage 4-6 keys.
5. We were a bit surprised to see that basic necessities like shampoo, conditioners and body wash not being provided. The host did mention that this was mentioned in the Airbnb listing but I doubt if everyone reads everything carefully.
6. We couldn’t open the trash can and it was mentioned that we had to throw the trash out in the check out instructions. We couldn’t figure out which trash was allocated for the property and tried the 5 keys we had with a couple of trash cans. Ultimately we took the trash with us to airport and figured out a way to properly dispose off the trash bags.
Some of this friction in our day to day stay is something that we don’t expect for the cost we are paying for the stay. I had also communicated the above to the host but did not hear back on any of the above feedback. I would expect this vacation rental to be of a good value if some of these are addressed for future guests.