I actually ended up not staying due to not realizing the pool wasn't finished. he immediately came over and worked with me to find a resolution. he actually cancelled my reservation, refunded me fully, and then even let me stay until I could get the issue resolved with Airbnb. he bought me an expensive bottle of bourbon before I even got there, insisted that I still take it, and wouldn't let me pay him for the inconveniences I was causing him. after everything was resolved about 4 hours later he even drove me to my next destination. he is literally one of the kindest and selfless people I've ever met. this guy will literally bend over backwards to insure you have a great time at his beautiful house. it truly is a really nice place. I can't wait to book with him again when the renovations are done. best Airbnb experience I've ever had