Johnathon was great from the moment I talked to him about booking the rooms he was responsive and worked with me so I would be able to get them for San Diego Comic Con week, When we got tho the place was great.It was located near a shopping center (McDonalds, Starbucks Ralphs etc.) bus lines and restaurants. The place was clean and had a washer dryer unit Johnathon made sure we had everything we needed and checked in with us everyday to make sure we were okay It was definitely a great time we had in San Diego and Johnathon definitely helped to make sure we had one