Our stay had lots and lots of little things that were wrong and/or broken. We asked Eric for a partial refund due to our horrible experience and have received no response from him or AirBNB who I also asked to help/get involved. I will list the issues below so that you can be aware of them before you decide if you want to stay here:
1. The door and gate code have obviously never been changed as they are incredibly generic/default codes, meaning anyone who has ever stayed there and probably everyone in the other units can guess the codes to get into all 4 units. So we didn't feel safe leaving valuables there and had to take them with us every day.
2. There was semen on the bed sheets which I didn't notice until after my toddler and I had slept in the bed, that is incredibly disgusting. If I’m being charged for a cleaning fee, I expect the sheets to be washed. Also all of the towels are worn out and stained, there isn’t a matching pair to be found, I’m half convinced he’s just reusing towels that have been left behind by other people.
3. Ants – Ants came in through somewhere behind the microwave. This is clearly an ongoing issue as they knew how to get. We had very little food out and were throwing everything away outside as that’s where the trash and recycle bins were when we arrived. In our text message to Eric he stated that he knew this was an issue and would ask his housekeeper to put out traps “again”. There were also fruit flies.
4. Water temperature – the water was SCALDING hot, I burnt my hand doing dishes the first night. Eric said he sent his maintenance man to turn down the temperature but it only seemed to either not change at all or get hotter. We limited our showers because you could only take a luke warm shower without getting burned and had to take showers with our kids to make sure we were in the water and could shield them if the temperature spiked suddenly.
5. The unit is listed as being able to hold 4 people when it should really be capped at 2. We stayed with 4 where one was an infant and a toddler and found it to be incredibly crowded. We had planned to get out the sofa bed but there was a cover over the couch and if we had gotten out the sofa bed, then it would have blocked the door to the bedroom/bathroom and we needed to be able to get to the kitchen and bathroom overnight to feed/care for my infant son.
6. The couch is incredibly worn out and very uncomfortable, my husband slept very poorly on it, even though it was listed in the listing as a viable place to sleep, it most certainly is not. The couch needs replaced, the cushions/support system is worn out.
7. The bed doesn’t actually have a mattress on it. It’s just a foam pad/maybe a mattress topper on top of some elevated platform. My back hurt every morning, and I could feel the bars through the mattress. It was like sleeping on the floor with a bit of cushion.
8. Privacy/Doors – The doors are clearly installed wrong ad they have gashes on the paint from rubbing on the wall. They are incredibly noisy to open and shut which basically means you can’t do it at night without disturbing each other, so it meant we had to go to the bathroom with the door open to not disturb the kids/each other when in general we prefer to shut the door when using the restroom.
9. AC – The only AC unit is in the living room, so in order to get AC in the bedroom, you have to leave the door open, we were planning on shutting the door at night so that one of us could sleep better with the toddler while the other cared for the baby, again we couldn’t do this because of the AC, so if baby was up, everyone was up, which made for everyone getting miserable sleep/no one being rested to help the next day.
10. Blinds/Light – the curtains aren’t large enough for the windows and they have no blinds. So anyone on the street can see in at night. And then in the morning, since again the curtains aren’t large enough to cover the windows, there are no blinds and you have to keep the bedroom door open to get AC, you get to get up with the sun because there’s literally no way to keep the bedroom dark.
11. Dogs – So we booked this unit because it said no pets and dog barking is just another thing you don’t need to deal with when getting an infant to sleep. Well apparently, only the front two units are no pets, the back two allow pets and so we got to listen to a dog barking every night while trying to get comfortable on the awful bed and couch when the baby was asleep.
12. Photos – the photos for unit 1 are actually of unit 4 which is mirrored. Other than the photo that shows which unit it is, none of these photos are of unit 1. I don’t know if Unit 4 is in immaculate condition, but unit 1 is very worn down and needs lots of repairs and none of this is accurately depicted in the photos.
13. Parking – The listing says there is street parking, but that street parking is really only available when the surf crowd is coming or going, if you miss the beach exodus at the end of the day, there are zero spots to be found. I spent half an hour looking for a parking space one night only to resolve to parking illegally and hope for the best. Luckily I didn’t