I never checked in... I never used this service or site.. was in distress after loosing 2 family members in 2 days.. needed a private space to just calm myself. after making reservations 5 min later noticed it was shared space and details stated no locks on doors or use of kitchen.. I immediately reached out and offered a portion for canceling $50 and host greedy declined... seems more stressed for $.. I didn't feel comfortable with covid and no locks staying in home for 3 days with someone I didn't know.. she was very rude and not willing to compromise... I never checked it and she denied refund or accept lower fee.. Worst host