Communication was easy and Thuy was very quick to reply to my questions. This is a very nice part of Ocean beach. The beautiful cliffs are a short walk away. They have plenty of shops in walking distance to cover all your needs. Check in was very easy as well. The apartment was clean. Came with a pretty nice sized kitchen that was fully equipped. The beds were comfortable. We had a very good stay. I will look for this place closer to summer to book again!