Unfortunately, we did not have the best experience here and had to escalate to our host & Airbnb to get a partial refund on our stay.
It started out with our host trying to charge us $15/day for a free parking space. Even after i pointed out that the house manual AND the reviews mention a free space... she wanted to charge us. I know inflation is high but this immediately wasn't a good look.
The big thing was our heat was broken the entire stay. Not only that, but the fireplace and garbage disposal was broken too. We pointed these out immediately - the host ignored the last two items and said the neighbor would come check on the heat
Over 24 hours into our stay, the neighbor came to tell us he couldn't do anything and maintenance would come by the next day. We waited ALL day - no maintenance, no follow up, nothing.
We were cold for our entire time there, never heard back about the fire/disposal. Spent the whole weekend on my phone messaging the host. Not a great experience.