Matt responds promptly and practices good follow-through. The place is in a killer location (for business in Mission Valley) and once you do a little studying on how to get around (by car), access to major arteries is fairly easy, with a PARKING SPACE DIRECTLY IN FRONT OF THE UNIT!! The place is VERY clean. The complex is large and well-maintained. The laundry room has nice (and large) machines and the pool and whirlpool are in great shape and spotless. You would be hard-pressed to find a better value in San Diego. That said, lighting is very low throughout the unit and especially so in the kitchen--no task lighting, and there are only one slider and one window facing out. There was a good portable light that I could move around from the living room to the sink. The above ground "train" is immediately across the street and you are directly at the convergence of an elevated interstate and a highway, so the noise can seem extreme. I'd like to see a few enhancements for (hopefully) my next visit: the ability to completely close the bedroom window to minimize noise, more kitchen amenities (pitchers, storage containers for the fridge, ziplock bags, more plates, container for ice in the freezer, etc.), more wash cloths and maybe a front door screen so it can be left open for fresh air/circulation.