Cleanliness (3/5)
Bathroom, linens, and hand towels were clean. The suite had been “surface cleaned,” as harder to reach places and out-of-sight areas had accumulated dust. Body towels were decently worn and were not used. The other guest and I had to purchase our own cleaning supplies to touch up the areas that had been missed.
Accuracy (4/5)
There were some important details (costs) that were not accurate and did not match the listing. This was eventually resolved with the host. The contract for this Airbnb was very lengthy and contained many caveats. Please be sure to carefully read and compare for accuracy with the Airbnb and other listings.
Check-in (4/5)
The check-in and check-out process was simple. Check-in was at 4pm, and we arrived at 5pm, at which time the house cleaning staff was still working (wrapping up) on the suite.
Communication (3/5)
Communication was okay. The average response time was an hour, however there were instances in which the response time was a working day (taking the time difference into consideration). The host included the very lengthy contract into multiple correspondences through the Airbnb chat. This made it very difficult to find and filter simple instructions (such as address, check-in, etc.).
Location (5/5)
Incredible location.
Value (4/5)
Overall, enjoyed our stay. Aside from the view, none of the other categories received five stars in my opinion, and did not warrant the price that we paid.