Very bad experience unfortunately..
The arrival was a real failure : they had given us the wrong adress, had not given us the code to get the key out of the safe to open, the WiFi password was wrong and the place was really not clean (lot's of dust).
The place is not as big as it looks on the picture, it is just near the airport taking off route so it's extremly noisy. In the patio, there is a huge dead palm tree and huge branches keep on falling with the wind which is very DANGEROUS. One fell just next to me when I was working outside.
The sliding French window of the living room has been mounted reverse so can be closed but not locked, which means the airbnb is literally always open.
Vacasa's customer service was terrible..
the first time when we called for the arrival and dust issues, it was OK and they sent someone to clean the place which was appreciated. But afterwards, when we discovered the two major issues of security (the dead palm tree and the unlockable window), they just never gave us a satisfying answer nor took care of the issue, despite several calls and messages.
I'm used to do a lot of airbnb and it always goes very well, even when some unexpected things happen or go wrong (which is not common), we have always find ways to fix things by communicating with the hosts, this is why I was particularly shocked by the way Vacasa rentals dealt with our issues and just ignored us..