Sergio and Team were quick to communicate and help. The location was great for us: felt safe, stores and restaurants nearby, quiet, neighborhoods to stroll through. We had part-time access to a car, so the parking pass was helpful, and bus access was convenient. Balboa Park is a longish-but-do-able walk. We cooked some meals (kitchen well equipped) and explored the many restaurants in the area. We stayed a week and would do it again!