What a horrible experience, do not stay with this any properties from this company. Check in was a disaster (it's a treasure hunt and takes about an hour just to get into the unit), then the fabs didn't work. We asked the front desk to help us since the management company didn't, and we were not on the guest list of the host so were not able to get into the unit and made to feel very uncomfortable by the front desk (accused of being airbnb, which I'm sure isn't allowed in the leases there). We snuck upstairs and reached out to the management company for a full refund and asked to leave the next morning since we were exhausted from all day of traveling. STRIV continued to explain why we couldn't be fully refunded and thus continued to waste our time. We booked a different place and left for the rest of our trip and Airbnb fully refunded us. BEWARE and do not book any units from these shady people! They will waste your time and energy!