My flight was cancelled, preventing me from traveling to San Diego. And you refuse to refund me. You won't even compromise and offer a credit, at the very least. It's not as if I have any control over whether an airline will fly or not. You also told me to call AirBnb and they told me to call you. No one knew who I should be contacting. And you were able to keep over $400 of my hard-earned money for nothing. And I am not happy. And I am telling every one I know.