Ricardo was very communicative from the moment I booked the reservation until I left the villa. It was exactly as pictured and described and was perfect for my father and I to stay in while visiting my sister in San Diego. The outside tub and shower are amazing features for sure and not to be missed! The large backyard with patio and grill are also great for cookouts and enjoying a nice evening outside. When I arrived and noticed that the house was missing a hairdryer, which Ricardo told me it had, I reached out to him and he brought one over to me within an hour - such great customer service! The house was in walking distance to a huge grocery store, CVS, and lots of restaurants and bars, but renting a car is also possible since there are three parking spots behind the house. The house was clean and well maintained - everything was in working order. I would definitely stay here again!