Positives: nice kitchen & bath updates, under bed storage, ample hangers, detergent & dryer sheets supplied, plenty of toilet paper, central location, bag storage, plentiful parking, it does have the potential to be a San Diego retreat, but multiple issues plagued our stay.

We chose this home over similar ones for the listed amenity of “beach towels, beach umbrella & snorkel gear.” Those items did not exist, apparently listed in error so we were offered compensation for that (more on that later), the Wi-Fi (& TV) were inoperable. Host scheduled a tech for 8 am – 12 the next morning, our first full day after travel. We asked for a later time as the Wi-Fi is located in the bedroom, the bath is off of that & four people getting ready by 8 am to get out of tech's way was not workable. Tech didn’t show for rescheduled time, came on day 3 out of 5. We understand things happen, repairs needed, but it was many things at once with this home.
Based on comments, we were aware there were broken springs on the pull-out sofa, but hoped it wasn't too bad, upon pulling it open found soiled sheets shattering any illusion proper sanitary measures are being used in the home. Their “quick fix” to the broken springs does not work, it’s uncomfortable & the mattress caves to center, I’d consider it unusable by any adults. We laundered the sheets & headed to Costco for an air mattress & beach towels. The floors were so filthy you didn’t want to walk around in bare or stocking feet, the bedroom chandelier is made of shells & was coated in dust, when the AC unit is on it blows the fixture around (sounds like a windchime) spreading dust all over the bed. Floor vent in living room was full of debris, the windows, screens, tracks & curtains, (kitchen especially) need cleaning, outdoor cushions need replacement, dull knives & we had no way to wash dishes without dish soap or a sponge. To be fair those were delivered the next day.
This is the only disappointing stay I’ve had to date, not what I’d ever expect from a “Super Host.” I've never left anything, but a stellar review review (or received one) until now & I’ve stayed in a couple shared space situations. We treat others property as our own, follow directions, leave homes tidy, this was no exception. In return, I do expect a safe, clean space & one that is accurately represented.
Home is a managed property rental so when addressing issues it was unclear who we were messaging with, Zeina? Mo? Erin? Margot? This seemed to operate more like a “for profit” venture with an absentee owner as I can't imagine any owner with pride in ownership who cares about guest satisfaction would be okay with the way the home was left for our stay. We were offered compensation & when we sought clarification on a couple things & didn't get it, we reached out to Airbnb. For brevity's sake we did not get the credit we'd been advised & when I questioned the host it was made clear the promised remedy was no longer available & the onus was put on us to understand how disputes are handled if & when a guest contacts Airbnb directly. I was not offered a response to my email addressing the multiple issues & was referred back to Airbnb.
So, I spent more time & frustration contacting Airbnb again & do greatly appreciate their refunding us the amount that had been advised since the host was no longer willing to honor the compensation offered.
I cannot in good faith recommend this property. My hope is the owner addresses the multiple issues here, completes a thorough cleaning of the property (post-covid this shouldn’t even need to be said) & this home could actually be a real gem.