Nathan was very communicative and when we arrived and discovered that the power was out, he sent somebody right away to help us figure out what was happening. The power came on a few hours later and he was very hospitable and offered a late checkout for our inconvenience. The studio is quaint however, it is located across the street from a hospital so you may hear ambulances from time to time. The walls are also VERY thin and we could hear every footstep and conversation happening upstairs. Just because of the noise alone I would not stay here again but nothing against Nathan or the amenities.