We stayed at Richard’s Airbnb from March 4th to April 5th. The place was thoughtful, accurately represented online, and was in a great location. However, the owner (Richard) could not have been ruder.
Richard harassed us for a minor incident that we had on our third day staying at the place. Our dog unfortunately went to the bathroom outside– understandably, Richard was upset; however, he completely went over the line. Richard threatened to evict us just three days into our month-long stay because of this incident. After calling my cell phone and threatening eviction, my friend who stayed at the Airbnb and owned the dog called Richard up to personally apologize. Richard reacted to my friend’s apology by making sure to provide ample insults – repeatedly calling us “irresponsible” and “asinine”, and by making judgements based on our age and financial status compared to his. Please be mindful that we paid an additional fee in order to be allowed to have a dog stay with us. Richard also texted my personal number after all this saying that he was shocked and that he would need an inspection of the house the next day (which I agreed to). Instead, he sent some of his workers (luckily a lot more polite and easy to work with than him) to the place just an hour later. Normally this would not have been a big deal but it did seem to be deceptive and it interrupted our workdays (we were all working from home and are on calls for most of the day).
After harassing us with this offensive and aggressive language, we enjoyed the rest of our stay with no issues. However, after checking out, Richard took deceptive photos that misrepresented the condition in which the unit was left – we were shocked to hear this. He also accused us of breaking blinds and the gear for it, that, in reality, we had to fix because they were on the ground and the gear was broken when we arrived.
In short, the place was great, but the owner was ruder than any person that we’ve ever dealt with through Airbnb or through any other service; he has a true lack of perspective. Also, the stairs were scary.