I was traveling by car seven hours to San Diego and needed a place to stay for the night to break up my trip. From my car I requested this room. Cathy responded right away and approved my request. Her communication was accurate and straightforward. The complex is modern and attractive and well marked. I easily found the unit and the code let me right in the door. The room was simple. The bed was comfortable. The weather was unbelievable. I walked to a grocery store right down the street.
But ...
Cathy’s instructions said to pick up one of the garage door openers on the kitchen counter and keep it for the duration of my stay. When I arrived, both garage door openers had been taken, which meant the garage had already been taken. The complex had signs warning that cars parking without parking permits would be towed so I had no choice but to park on the streets outside the complex, which was quite a walk away across the complex. I had a devil of a time finding a place to part as the streets were completely full of parked cars, both running and otherwise. The neighborhood was not to the same standard as the complex. Many houses were in ill repair. Yards were unkempt and mostly dirt. Many houses had bars on the windows and completely fenced in front yards which lended to a feeling of being unsafe. I finally found a parking spot on a curb several blocks away and spent the night tossing fitfully in my bed worried that I might find my car vandalized or worse the next morning. Luckily that was not the case.