Linda left the key for us in the lock box and emailed the code in plenty of time. The house was as pictured and was everything we needed. Everything was clean and in working order. We liked the neighborhood and Linda left suggestions for restaurants, etc. We had one question once we arrived and Linda responded very quickly. We had an enjoyable stay. As mentioned in some other reviews, Ocean Beach is right under the flight path from the airport, but we got used to the plane noise and it didn't bother us.