Overall the house is spacious, things were clean, and check-in was smooth. We did run into some challenges:
1) One room as the HVAC system behind a door. This was nosy when the heat or A/C turns on. This should be in the listing.
2) The listing indicated that there should be a carbon monoxide monitor and smoke detector. One of them was removed with exposed wires near the stairwell.
3) Lastly, the house rules in the listing are different than the rules posted in the house. Fees for parties are $1000 versus $500. Quiet hours are clear in the house rules on the listing, but in the framed copy it states you get two warnings for noise violation with a $300 fee on the second warning. We had 10 people in the house, the first warning was not communicated verbally or in writing, and the second warning was our group saying goodbye to someone who is leaving early. On our last night, I was contacted by phone and was told I was being charge $300 for a second violation. Not one of us knew about the first warning which apparently occurred the first night. Interestingly via the airbnb messaging, we were informed of a car blocking a driveway, but not something related to a violation.
Furthermore it was communicated that a nearby neighbor is sensitive to noise, and noise travels in the canyon. In our telephone conversation on our last night the host communicated: house rules should be more clear in the listing, and the pay the neighbor to avoid a complaint against her license.
Running a business is incredibly difficult. Airbnb hosts work incredibly hard to provide guests with a good experience. Although, this does not excuse misleading house rules, missing safety hardware, and unfair charging of fees. We all have room to improve. Significant improvement is needed here. I would exercise caution and ask for more details before being a guest at this host's properties.