Crystal had an awesome communication even before my family and I moved in. When we got there the fridge and counter was filled with delicious snacks and drinks. Crystal is an awesome host and my family of four enjoy all 18 days that we were there. Our family did a lot of cooking thanks to all the cooking supplies provided. The place was exactly as it was in the pictures. The cottage is set up beautifully because it has a private entrance and a fence that separate the cottage from the house. The backyard was excellent for relaxing. The neighborhood was quiet with lots of parking on the street. Overall I defenally would recommend Crystal's place.