The place was really nice, our family of 5 had fun. Everything was as expected, except the pool/spa heater was not working when we arrived. Casey and Max did work diligently to get it fixed for the last half of our trip, which we really appreciated, but it would have been nice if they would have checked the temperature before our arrival, since they monitor and can control remotely. So if you want it heated, it is worth it to confirm ahead of time.