This host is a nightmare. First trying to check in they never sent the code for the door as they were supposed to. Once inside, they never left the parking pass they were supposed to. I called him and he claimed to have told the hotel valet down the street that it was okay. I walked down the street only for them to tell me he never called them. I stood in the rain one night for 15 minutes waiting for him to buzz me in which was supposed to be automated. I woke up every morning to crazy loud construction across the street and couldn’t sleep.
I went down the stairs one night only to step in a massive puddle. I turned on the lights and there was water pouring out of the cupboards by the sink. I video taped it all. I opened the cupboard and there was an overflowing pot under the pipes which told me this had happened before. I had never used the kitchen sink but disgusting food was coming up out of the sink and the water on the floor was murky. My bags were damaged by the water and he contents as well. My girlfriend’s expensive boots were completely destroyed. I called him and he told me I can move but “what do you want me to do about it?”
I had to leave right away so once I got back a cleaning person had cleaned up the puddle but the plumbing was off for a long time.
After when inquiring about a refund, the host claimed to Airbnb support that WE had caused the flooding and damaged the pipes!
These people are liars and ruined our vacation.
We have always had good experiences with Airbnb, until dealing with this host. Stay away!