Vacasa was great. Their communication was top notch & i’d rent with them again.
HOWEVER … whoever is managing this locally needs to address the following issues.
As an avid airBnB’er, I will say there’s a great level of attention to detail you get when dealing with the homeowner directly VS dealing with a rental/property management company.
For the price, this place was disappointing!!!! we were expecting a 5 star place and instead received a 3 star place, and that’s being generous because of location, the AC (great) layout and convenience to all the local shops/restaurants.
this is a very high end condo building. it was frustrating and disappointing to see it in the condition it was in, for the price we paid. granted OB (ocean beach) isn’t the prettiest of SD beaches, the homeless population lives right in front of this place, but the location of the condo was great. i mean you are literally on the beach & only about 10 minutes to the dog beach.
UNFORTUNATELY!!!
the only thing that was “clean” in the apartment was the beds (which had a funky smell), and the table in the kitchen. but overall the apartment was not clean.
the floors were FILTHY. it was so disgusting. & i’m not talking about sand. i’m talking actual dirty. took a paper towel to it and it came out black.
all the furniture (inside & out) had so many stains.
the vents for the AC, were filthy with dust.
next to and behind the fridge was disgusting.
there was a used bar of soap (from the previous tenants), in the master bathroom downstairs on the rack hanging from the shower head.
the glass is windows/doors upstairs that lead to the balcony were filthy.
the balcony glass was filthy.
the toaster was gross.
the coffee machine was okay.
the silverware & dinnerware had to be washed.
the dish rack is full of rust & needs to be replaced immediately.
other issues that really devalued this place:
the cabinets in the kitchen were missing panels and were dirty which made it look like a run down place
at the time, they didn’t have a working water/ice machine for the fridge. granted a tech came out to try and fix it but was unable too as he had to order a part.
the shower heads were covered in calcium build up (gross!) which can easily be removed with CLR so we don’t understand why that’s not taken care of for the price we paid to stay here
the towels were thin and there were not enough of them.
not enough toilet paper, which I’ve never had issues with in any other airbnb.
the toiletries were okay but of cheap quality, which is whatever since we always bring our own but the hand soap was harsh. we did have to go buy that.
there was no detergent for the washing machines, which i found odd, but ended up being irrelevant as we didn’t use them
the bench at the kitchen table is coming apart on the edges, so it hurts to sit on it. it cuts your legs with its jagged edges.
the garage lining and rubber seals are falling apart, so anytime you opened or closed the garage the little netting fell on you.
i honestly just can’t get over how dirty it was. this is a simple fix and hopefully they do that.