If I could rate Brandon 10 stars, I would. He was without a doubt the most helpful and communicative host we have had so far in working with Airbnb. We had some questions about the AC which he immediately answered, and then he surprised us with a delivery of doughnuts for the hassle. (It wasn't a hassle at all; don't tell him I said that ;-) )
We will definitely stay with Brandon again in the future.