When my husband and I went to sleep the sheets looked like they were never washed. My husband found 2 bugs on the sheets, therefore we ripped the sheets off to inspect the bed further. We found 5 little bugs in the corners of the mattress. Immediately reached out to let them know and we packed our things to leave. I’m in the military and this was my last night with my husband before a 8 month deployment. Our dog was with us so we couldn’t find a place to stay at midnight. We don’t live locally so we had to sleep in the car for 2 hours until I had to get to my ship. You cannot bring dogs on military bases so we had to leave our dog in the house so my husband could drop me off. After he dropped me off he immediately went back to grab her. The host is discrediting everything even with photos of the bugs, she is saying we stayed the night when she has cameras posted that clearly show us leaving after the incident. We spent close to $400 and didn’t even stay the night. The cameras can clearly see us leave after midnight and come back around 3 to drop our dog off because she can’t come on the base. Then my husband immediately picked her back up around 4am. I don’t understand how the host can be so uncaring.