Marshall is a laid-back guy who really cares that you have a great experience. We had a small challenge and Marshall jumped right on it and got it taken care of the next morning. He made sure I had working wifi. He was available and responsive to any text or question I had. The king size bed is SOOO very comfy! It was wonderful. Even with health challenges, I was able to walk to the beach about 10 minutes down the path. I drove ( 3 min) several times to the parking lot, if you're patient a spot will eventually open up. There are the Sea World fireworks each night a fun bonus!