Caroline followed up with us each step of the way: prior to our arrival, when we arrived, during our stay and right before we checked out. The property is comfortable. There is no air conditioning and in August, it can get a bit warm. Caroline told us to close the bathroom door (bathroom as a skylight that makes the bathroom warm) and the place became comfortable right away. The place is ideal and walkable to great restaurants that Caroline has suggested. The places on her suggestion list are places where locals go. Great suggestions! We would definitely come back in the future. Caroline is a great hostess!