It is hard to write a negative review when the rest are so positive but I’m just not sure if we all stayed in the same place. I knew what I was purchasing. All I expected was a clean space and I did not feel as though it was truly clean. That is my biggest point. The trolly is loud but she does mention that in her description of the place. The best dips down very low in the middle making it uncomfortable not to mention the hard pillows. There was (1) full size towel and (1) hand towel for use. There is an odd smell throughout the place. The floors feel grimy and sticky. Overall, I was a little disappointed. The host’s communication was great though. Answered promptly and worked with me. Even gave suggestions on what to do around her place.