We loved our stay in the Gold Room. Bill was a great host. We went to San Diego for Comic-con as we do every year, and this was the first time staying here. As others have noted, the room is small (good for two people), but having the balcony really makes the area feel bigger and gives you space to relax outside. The room is very clean, and has a mini-fridge and microwave. While staying there, we accidentally tripped an electrical breaker when we had too many appliances running at the same time, but I contacted Bill and he was at our room and reset the breaker within 5 minutes. Very responsive. And he even left some bottled water in the fridge and some snacks for us in the room. It just gave the stay an extra touch. And the room is lovely too. It's in downtown, a 20 minute walk to the convention center.