When I first arrived to the house, I noticed some of the outlets did not have power and the AC unit was not working either. I contacted the host and was then informed that the AC unit would be getting fixed on Monday and that the outlets in the kitchen were all working properly. The host also stated to open the windows and turn the fans on to stay cool. I was fine with their services for the night up until the owners made an unannounced visit to the house while we were gone. Thus, going into private spaces like the bedrooms as the lights were left on and shortly reporting they were missing their phone. Overall, there was lack of communication and transparency on amenities and service we rightfully deserved as we paid for this air bnb.
I do have to add that prior to arriving at the house, I was looking forward to my stay as the host was very accommodating with my check out time. I would suggest asking in advance if all amenities function properly to avoid any issues.