We arrived to record tides and rainfall to this beachfront property. During a particularly robust downpour with copious sea spray an outside outlets shorted out (was gfi etc) that left part of the property without power. Brant not only clearly communicated how it would be resolved and scheduled a tech to get it done, he also arrived with heavy gauge extension chords for the time in between. You can’t control everything that happens, but you can control how you react to it. Brant went above and beyond to make sure our vacation was all it could possibly be. Will be returning here.