There was clear communication from Todd throughout the entire process, which made arrival and departing a seamless and easy experience. The home is exactly as shown in the pictures. It is clean, comfortable, well-lit, and in a very safe neighborhood. It is close to the downtown Gaslamp area (with a vehicle) and we had no problem navigating back and forth in San Diego. The host is more than willing to help should you have any questions, which was really nice to know especially since we were staying for a longer period of time. Everything you might need was in the place: iron, ironing board, hangers, cleaning supplies, towels, etc... so there's no need to worry about having those items. I definitely recommend staying here; I would come back again!