Half of the reservation was canceled at the last minute the night before check in due to a “maintenance issue” leaving us scrambling to find accommodations somewhere else in the city. I didn’t think to ask at the time why the maintenance issue would confidently be resolved after the busy Comic Con weekend in the city, but agreed to just amend the reservation. However, when checking in Sunday, and asking the housekeeper what the maintenance issue was, it was evident there was something else going on because she had no idea what I was talking about. When entering the apartment there was still a load of towels going in the dryer from the lucky guests that weekend who had NOT been bumped, crumbs left on the counter and food still in the fridge. After five years of staying in AirBnbs this is the first time I’ve been disappointed. Would not chance it again.