Lina was very personable and hospitable! She was friendly and I loved her pets! She was flexible with the time of my arrival as I had an issue that caused me to be later than anticipated and she was happy to accommodate that. I loved how the guest room had special touches of ambiance and all the comforts of home! The bed was very comfortable and relaxing! It was my bday while I was there and she even surprised me with a birthday gift! That was so sweet of her to go out of her way to make me feel special on my bday! Thank you again, Lina:-) I look forward to going back whenever I am in San Diego again!