Arrived at the air bnb. Lock was broken so we couldn’t get in. Contacted the host and told him about the situation. Asked if we could get a refund due to the fact that me and girlfriend had to sleep in the car. Informed him that we would just be heading home. The host was unaccommodating and ignored our concerns. I had to go through air bnb’s support team in order to secure a refund. Be wary of this when booking with Edward.