Everything was perfect & as streamline as it can be. Instructions about check in, neighborhood - really quiet, very cozy & stylish unit, comfortable beds. Water in the fridge, tea & coffee was a really nice & convenient touch. There was still some work done outside, and we arrived late in the dark, so weren't sure if we're in the right place, but it all worked out with clear instructions about following the gate & finding the right door without disturbing the owners or neighbors.