This stay did not meet our expectations. The walls were scuffed, and the level of cleanliness was less than desirable. Checking in & out was cumbersome, exacerbated by the fact that we couldn't leverage the concierge / front desk. We also weren't allowed to use the balconies, with the host siting "security reasons." There were very few amenities for us -- we would have appreciated more than one hand towel per bathroom (and no washcloths), and no handbook provided by the host. There is a homeless encampment just across the street, but we drove everywhere so it wasn't a big deal to us (other than contributing to the unkept/dirty feeling of the area). Communication was confusing, as there were multiple "assistants" communicating with us throughout the stay.