Our host had provided us less than an hour notice from us checking in that she would no longer be able to accommodate us at the property booked due to a pipe bursting the night before. She told us she had another property in close proximity to the original one which was “bigger and better” that she could set us up in, only downside we were told is that the unit had no AC. She stated there was one bedroom with a window AC, and that there were fans already at the unit for use and she would pick up more. With last minute accommodations for a group our size being double what we had originally paid, we took her up on the offer.
The unit we were put up at was indeed bigger but by no means did it seem better than what we had booked. The heatwave made it unbearable to stay indoors during the day, even with a fan in each bedroom. At night, given the location of the unit, we felt unsafe to leave our windows open to let the natural breeze in. The unit above us, also owned by the host, seem to be rented by a bunch of young teens who partied late into the night each night of our stay. You could hear loud yelling, jumping, tossing of items, and one night we even heard a girl yelling for help.
Aside from safety concerns related to the surrounding area and neighbors, we raised concerns to the host that the only bedroom in the unit which had an AC had strong smells of mildew. With 2 asthmatic girls in our group, and one who was pregnant, no one felt comfortable sleeping in that bedroom. We raised this concern to the host and asked if she had an air mattress we could use so no one would need to occupy that bedroom. Her response was that the smell was not mildew it was the sewage which commonly happens in the summer, associated with a snarky and very unnecessary comment of, “can no one really sleep there? is everyone in your group pregnant?”
And the icing on the cake, which at this point is probably theory based… we had a package that was supposed to arrive at our original Airbnb that we booked. When it was delivered and we went to retrieve it, there was another package at the door addressed to a name that wasn’t the host, and you could hear people inside. Our group was convinced after this that there may have never actually been a pipe burst and that the host may have double booked the property and set us up at the other location to resolve the issue.
The items above were the biggest issues faced alongside a long list of trivial issues including:
1.	no privacy as the window shades were see through or too small in comparison to the actual window and one of the downstairs windows (above the door) didn’t even have a covering.
2.	On multiple occasions we had lyft drivers tell us the area we were staying in was “sketch”
3.	Poor cleanliness in the kitchen: the handle bars to open the kitchen cabinets were all sticky. The utensils within the drawers were not clean and had food particles still on them. The kettle had build up of an unknown substance inside it.
4.	The ceilings in the bathroom has mold spots on them
5.	Dusty floors and furniture. The floors were dirty and not properly cleaned. By the end of the trip all of our white socks were practically brown and slippers turned dark at the bottom.
6.	Lack of towels in comparison to number of occupants for the unit, luckily 3 of the girls brought towels from home.
7.	The pillow cases smelled, as though they had been washed with just water, no detergent.
8.	On multiple occasions the power went out in 2/3 of the bedrooms and the living room. We had to locate and trip the circuit breaker to get power restored.
9.	The house came with an extensive list of “house rules”, like no shoes in the house, washing the towels upon leaving, taking out all trash and cleaning amenities in the kitchen. Although these are common, the state of the floor, kitchen utensils, etc prior to us occupying the place made it clear that either this listing has no actual cleaning staff and do a rough job cleaning themselves, or hire someone really cheap to do it yet upcharge the guests a hefty cleaning fee.
Although the host compensated us with a small monetary value to help deal with our complaints, I honestly would not recommend a stay at this location to anyone in the future unless you are comfortable staying in an area that’s not so safe, and the host makes updates to clean more properly/ checks the “non-mildew” smell.