This condo had beautiful views, and was conveniently located. Besides that, it was filthy and looked like the owner lived in it which made us feel uneasy to even stay. The level of uncleanliness and high cost of a cleaning fee is unacceptable.
The owners were unresponsive via phone calls and never answered any of the three phone calls we made. After calling Air BnB customer service they texted us they would send a cleaning person out. This should have been taken care of prior to our arrival.
We ended up having to drive back up to LA in traffic to stay with my parents since we couldn’t afford a hotel. Six hours of driving and missing two days in San Diego we had planned for.
After four phone calls to Air BnB customer service over two days they fully refunded us for the entire trip.