BEWARE!!!!
This property does not know this unit is a Airbnb!!
After accidentally taking the keys with me two hours away I reached out to the host that SAME DAY asking if I can return them. The host did not reply, leading me to send another message on Airbnb asking them TWO DAYS later if I can still return these keys since I didn't get a reply on the first message.
Come to my surprise they reached out to Airbnb instead and told them I lost the keys and they want almost 2k from me. $175 per key BEWARE!! As I only stayed one night in the place, with the lockbox being difficult to find, you have to sneak in the underground garage and not the lobby to go to the unit, to you having to lie and saying you know (forgot what name they told us to say) in order for us to be there. So anyone that asks why are we here we had to say we knew so and so from unit __.
I am not in a dispute with Airbnb sending them screenshots of when I messaged the host directly telling her I am checking out, host says okay and thank you before check out time yet still goes to Airbnb stating I checked out 3 hours late. Charging $30 per hour.
Please BEWARE as I have been a member of Airbnb for almost 10 years. It seems as though Airbnb isn't making hosts jump through the loops as they did before.