We reserved the studio for 4 nights. I have not stayed in an AirBnB since 2015 and this account is my business account so it doesn’t list any prior feedbacks. Over the past 5 years I have stayed exclusively in 5 start hotels world-wide (about 90 nights a year) but my girlfriend wanted to have a more ‘home-like/cozy’ experience where she could cook so we decided to reserve this AirBnB studio because it had a kitchen with a stove top range for about $160 an night. Our normal hotel in San Diego is the Intercontinental downtown at was slightly higher prices and without a kitchen.
We had a challenging time entering the property mostly because of a lack of AirBnB corporate support (no fault of host).
Upon entering the property we had a few challenges with respect to the property: ceiling fan remote hard to find, AC remote not operational and kitchen stove was non-existent. After some back and forth over emails with host people (3) we learned that the cook top stove mentioned by host prior to booking was an Ikea convection hot-plate stowed away in a draw. It was challenging to use at first because it gives an error code ‘E1’ if you try to use one of the incompatible pans supplied by the host. This was another blimp.
Upon waking the next morning, we discovered ants – about 50-100. Not horrific but annoying. I understand this is not a 5-star hotel so I tried to relax and work with the host and because my girlfriend was unphased by all these issues and the general responsiveness of the hosts was good, I was able to calm down and again relax. Host spayed for ants, found the ceiling fan remote and told us where to find the hot plate.
In summary, I feel the property is a decent value and the hosts are genuine, responsive and motivated. There were some torn towels and the TV speaks to you out loud every menu option (stuck in some kind of sight impaired mode) that cause me to wonder why or how the property has such high prior feedbacks but I’m 100% sure the hosts will rectify all these issues.
I recommend this property, (just killed 5 more ants….)