this by far has been the worst experience. the communication was horrible. not replying to text messages.
there were 5 of us and a couple of us flew in from different countries.
when we arrived and tried to check in they did not reply for hours and then finally replied to meet for check in and then all of a sudden we got a message from air bnb that they had to cancel the reservation and left us stranded in san diego with no place to stay. we spent 7 hours on the phone with air bnb trying to receive a refund and find a new place to stay. it was horrific.
i can’t believe the way this way handled and they should absolutely be removed from airbnb