First of all, I’d leave a 4.75 if I could. The unit was absolutely perfect - the location, the cleanliness, the decor, everything.
The only issue we had was a pretty serious leak in the ceiling from the AC unit. So the balance was to not run the AC that much or have the ceiling leak. Jill was FANTASTIC with communication and promptly sending workers over, but they weren’t able to get it fixed during our week long stay.
Overall I couldn’t recommend this place more. The communication and follow up from Jill was so good, the ceiling was almost a non issue.
Thanks again and sorry there isn’t a partial star system here!