Exceeded my expectations in every way. They send you extremely detailed YouTube videos at Check-In, showing you where to park initially, and what to do to get your keys and parking pass. The place is located right in the heart of Gaslamp, so you're right next to tons of food and clubs. Just a heads up for the restaurants in the area, but it gets so busy that it can take upwards of 30+ minutes to get your food.
I had trouble just unlocking the door the first time and they have a video for that too (The door handle does not turn after the door is locked. Spin the key clockwise to unlock the bolt like you normally do, then spin the key just a little bit more past that and hold it there to simulate turning the handle.). You get a parking pass to park inside of an indoor structure and you must enter a code just to enter the building so this listing feels incredibly safe as there are tons of homeless in the area.
The room itself is so beautiful. I was so amazed that I stayed in for a little to admire it instead of immediately going back out into town. No weird smells. AC worked wonders. If I ever get a place of my own, I want one exactly how this one was set up. They also lay out some water bottles and chips for you. There's a coffee machine and grounds, as well as salt and oil, but I did not use these.