The staff were very friendly and helpful! The room we were assigned was not the same one as in the picture, which was a little disappointing. Yes, it had a king bed as asked, but it was not nearly as "roomy" as the one that was advertised as by the picture. The one thing that drove us crazy was that they had the wrong size sheets on the bed, which kept pulling off the corners. They need to upgrade to deep sheets instead of standard.
Parking was okay and can be a challenge, especially if there are events going on as there was during our stay (NLDS). This also contributed to the atmosphere. The ferry launch to Coronado Island is in walking distance. We did this a couple of times and enjoyed it. Like any big city today, SD has an issue with homelessness that may be uncomfortable for some. People are generally friendly however and wasn't an issue with us.