Initially the first location that we originally selected was not clean as expected. Had dirty dishes in the dishwasher and many of the bed linens were dirty and not changed. Jesse immediately helped to offer another location nearby. The second location is nice and in the mountains but there were no shades for the windows for 3 if the beds since they were newly built. The third switch was to this place in Banker’s Hill near Little Italy. Keep in mind moving around with elder and family was tiring for them, all in a couple of hours during the night time, they just wanted to check in and rest. With a bigger passenger van, it took about 25 minutes to find parking later at night where parking is challenging to find. More toilet paper and toiletries and hand soap were needed and curtains or blinds to block the sunlight shining into the rooms during the morning time. The sofa bed frame was broken so one of the mattresses had to be put on the floor for use. Overall the experience was good, the trip is memorable and we were happy to have Jesse as our host. We understand that issues occur and he was willing to accommodate. Hopefully expectations can be consistent and price and cleanliness at the forefront and priority of each stay. Thanks Jesse :)