Cast was very responsive and house was nice. We had the 4 bedrooms so worked good for our family. We were disappointed with the rules/restrictions. We knew there was a noise restriction but did not realize we could not even play music by the pool. Casey agreed to heat the pool for free but it was only at 77 degrees-too cool to swim in or use. I should have verified the pool temp before reserving the property. There is a store nearby so that was nice to pick up supplies. Backyard area was nice with fruit trees and plenary of seating.