Polite and engaged hosts, very nice. Fantastic location in the quiet Hillcrest area (north of flight path so no plane noise) with good restaurants and a Vons supermarket very close by and minutes drive to downtown. New fridge and oven in updated kitchen (no dishwasher fyi). Washer and dryer in pantry. Beds comfy, had an issue with some of sheets but Claudia is investigating and resolving, she's very responsive.