Nicole is very nice and the place is super clean and modern. I would stay here again, but I would tend to choose another place where the combination of amenities is better. I intentionally chose this place because it was modern, clean, had a washer/dryer, and is located in/near Hillcrest (closer to the hospitals than Hillcrest itself).
The wifi was problematic though, with minor slowness and drops throughout the week I stayed. Then, it totally went out for an afternoon/evening while I was there. I contacted the host and she was super nice and responsive, did her best, but ultimately it was just not reliable. She commented that it was fast on her end but she was testing via a wired connection, and it's not really a guest's job to troublehshoot the issue. I ended up having to use my hotspot and overrunning my data plan as a result. This alone would likely give me pause about staying here again.
Overall, most things were great, but there were a few odd things. There's a coffee pot and filters (which aren't necessary), but no coffee. There's no ice in the freezer or even trays to make ice. The hvac unit is on the wall in the living area, not near the sleeping area so you have to either burn or freeze the front space to get the sleeping area to the preferred temp. Not the end of the world, but you should know.
There is a small washer/dryer in the unit, but there weren't any supplies (I have stayed in other AirBnBs with W/D that provided tabs and dryer sheets for at least a few loads). The dryer is incredibly loud and there's only a curtain in front of it, so you need to plan accordingly.
The picture on the front of the ad is of the front house, not your apartment. The towels were plenty and soft and there were plenty of kitchen supplies. The place is pretty quiet overall, but the walls are so thin you could hear someone talking on the phone outside pretty easily.