hey everyone,
The unit we stayed in at, hosted by Golan and Isaac as first seemed great for what my wife and I needed on a short timeline. both Golan and Isaac were extremely courteous and prompt with their responses and accommodated my wife and I and our 2 cats while our apartment underwent renovations.
after we got settled in, my wife and I noticed one glaring issue that forced me to go back to our apartment and get our Swiffer and do a quick floor cleaning of the unit. the glaring issue was that while the suite was vacuumed, counters were clean and all that good stuff, the floor itself had not been cleaned in a while. my wife noticed this shortly after she went to clean a spill and used a Clorox wipe we brought that came up VERY dirty. now, i wasn't expecting it to be super duper clean but a once over wasn't something I felt was out of the realm of possibility. When we took off our socks is when we felt the issue the most. it was so bad i had to go back to our apartment to pick up our own Swiffer and pads and do a quick once over the areas we frequented (kitchen, entrance, bedroom and bath). I ended up using 4 Swiffer pads for this venture to get the floor feeling clean enough to use without socks. this review would've been a solid 5 stars but the fact that such an oversight happened (after being charged a $95 cleaning fee, which, begs the question as to where that fee goes since using 4 pads to wipe the floor doesn't cost more than $5 [even adding labor at $20/hr] is no more than $25).
in short, great customer service, promptness and flexibility and pricing was ok but the cleaning part is really what dragged it down for my wife and I. (i apologize to the poor cleaner that may have a talking to for this).
p.s. the internet was the star of the show, 1GB internet saved the stay.