The checkin process wasn’t awesome and after traveling cross country with my 19month old being locked out of the air bnb was a pain. Having to climb someone’s patio to get in was pretty sketchy too! It was easy to get a hold of the after hours contact but unfortunately the details they had for the location we rented didn’t match up with the location itself. This unit is really noisy, there’s a busy thorough fare where people walk by all night long, the upstairs neighbors have a large dog, and because there’s no AC you really need to keep the windows open. This is also not a child friendly unit at all. The location is fantastic and it is well appointed and nicely remodeled!