This was my worst booking yet. When I arrived the handy man was inside with no warning. He continued to put up the blinds and then informed me that there was no hot water. He stayed around for about two hours trying to fix things and made a comment that because he just walked in “what if you were having sex” this made me very uncomfortable so I waited in my car for a while. I was told that the hot water would be fixed and it was not. The apartment was freezing and the power kept shutting off every-time that I turned the heater on the plug in heater. I was assured that I would receive a refund and was issued only $30.