The home was beautiful, clean and had amazing updated fixtures.
However there should be accurate Information regarding it being on a very loud and busy road. We had no choice but to shut all of the windows and doors at night to shut out some of the noise. Unfortunately in doing so, the place gets hot pretty quickly and there were no fans for ventilation and the AC unit didn’t work for the first two days we were there. I emailed Vacasa California regarding the AC issue and they emailed me back saying, “Check your breaker box for a blown breaker or tripped fuse. You may be able to fix this AC issue with the flip of a switch. If that doesn't do the trick, check the wiring in your thermostat. A loose or frayed wire could also prevent your unit from turning on.” That was incredibly concerning that they would ask a guest to check wiring on a thermostat. Only a trained professional should be messing with something like that! The next day,
without our knowledge, two men from the management company were in our unit when we weren’t home to check on the AC. My two young daughters went to the home and found the front door wide open and were scared that someone broke in. Luckily I was 20 steps behind them and I shouted to see who was in the unit. They could not fix the AC, so I did call the management company regarding this and asked to have some fans delivered. Thankfully they did send some fans over, which was very much appreciated! I did make another call the next day to see if/when a technician would be over to fix the AC unit. Day two, Vacasa California did send over a technician and it was finally taken care of.
Not exactly what we wanted to be doing on vacation, but the issue was resolved.