The is a very nice house in a great neighborhood. The issues we had, were cleanliness and the considerable “wear and tear” on the home that was not depicted in the pictures.
For $534 cleaning fee, we’d expect to check into a very clean home. There was hair in the showers, dried food on the toaster and pans, stains on the primary bedroom sheets, dust and cob webs everywhere, old bird poop on the decks. The pack and play was very dirty which we had to clean and put extra blankets in, for our grandchildren.
Additionally, there were no cushions on most of the outdoor furniture and those that had cushions, needed significant cleaning and repair. Many of the outside lights weren’t working …..not sure if that was intentional to prevent people from going outside. The challenge is, when people travel to San Diego, they want to enjoy the outside…..it makes no sense to rent a house with such beautiful decks that can’t be utilized.
For such a nice home, it would be great if the owners invested in property upkeep and maintenance along with all the technical/noise monitoring equipment. The pictures on the site are clearly dated and can give potential renters a false impression.
We had no issues and with the neighbors and appreciate all the warnings. We checked ahead of making the reservation to confirm that we could use the decks after 9pm…..which we did, with no issues.
We appreciated La Jolla Vacations willingness to refund the cost for the pack and play, and for a portion of the cleaning cost. However, considering our experience, our expectation was to have the full cleaning fee refunded, Thankfully, Air BNB, had enough concern about our experience, to make things right….the ABNB follow up was thorough and excellent.
Ultimately, we just didn’t have the experience expected, for the cost of the house we rented.