Dissapointing doesn’t even begin to cover it. To start, the entryway smells like 1,000 people urinated there. I let Laura know when I booked that we were renting her unit to celebrate our elopement and honeymoon which took place during our stay. Not only was there zero effort/thought put into making it special for us, but upon arrival at 4pm, the unit had not been cleaned at all. We contacted Laura and after tons of excuses, were told it would be a 2 hour wait before we could check in. With it being July 3rd, the streets were packed and zero parking was available, although the downstairs unit has 2 parking spaces- the upstairs unit is not allowed to park there. (Ridiculous) We came back after receiving a text that it was ready, only for it to STILL BE DIRTY! It’s 7oclock pm now, and we’re told to wait another hour while the cleaning crew comes back… horrific! After showing them each thing to clean, we finally brought our stuff in about 745pm. I spent the evening washing bed linens and the couch cover so we could actually relax.
The kitchen was not stocked with anything. No foil, oil, coffee, nothing. The baking dishes are all rusty and there was no dish or dishwasher soap. There’s no dresser or shelf to put your clothes, which during a 6day stay would have been helpful. With all these issues, Lauras best solution was to refund the cleaning fee and offer us a late checkout. On departure day, we were startled at 11am by the cleaning crew walking into the unit. They had no idea about the late checkout.
It’s obvious in the condition of the unit that Laura takes no pride in proving a quality experience to her guests! Every corner that could be cut or substituted for something cheap- WAS! This is the worst vacation rental experience I’ve had and I recommend you don’t waste your money here!