We’re very disappointed with this house. Our family of 8 (4 adults & 4 kids) checked in 1st night for our 7 nights booking. The house have only 1 bathroom for a 3 bedrooms. The listing NEVER even mentioned it, which is very misleading.
This listing also reference the house have a washer & dryer as part of the amenities. We did NOT see it either. Had I known they do not have a washer & dryer, we would NOT book this place considering we have small children.
We arrived late in the evening & it was very cold. There is NO central heater except for a few heater stands. After about 2 hrs, there was an electric short circuit in the home & we cannot even use the small heaters at all except for 1.
Owner came over & reset the circuit. In the middle of the night, it short circuited again & we were completely out of heat. My kids got sick & we immediately checked out the next morning as I cannot imagine to stay here for the next 6 nights.
I asked for 80% refund of $2500 since we did stay for 1 night, which I thought was fair. But they cancel our reservation & NO REFUND! Airbnb need to step in the address such matter if they want to keep customer like us. We traveled extensively each year so I’m pretty sure VRBO will appreciate our business moving forward.
Here are the videos proof of what we went through at this misleading Airbnb.
💥12-20-2021 San Diego Airbnb - No electricity in living room & bedroom at 10:54pm
https://www.dropbox.com/s/8r0f1rh1i2n199c/Video%20Dec%2020%2C%2010%2054%2040%20PM.mov?dl=0
💥12-21-2021 San Diego Airbnb - No electricity in bathroom & bedrooms & false AD about having Washer & Dryer at 6:25AM
https://www.dropbox.com/s/0ycjp9u05hq95mh/Video%20Dec%2021%2C%206%2025%2036%20AM.mov?dl=0