Here are the positive comments:
Clean house (except dining room table), comfortable beds (except for the futon), responsive owners.
Here are the areas for improvement:
We originally booked the place thinking we would have nine guests, but one was unable to attend. Given that, you would think we would have had enough toilet paper and paper towels to last. But, we did not and had to go shopping.
We were only provided one hand towel for each bathroom and one for the kitchen. With such a large group, things get dirty fast. However, there was no laundry soap to wash the dirty hand towels. It would have been nice to have extras.
Dining table was sticky upon arrival, but there were no cleaning supplies so we had to go buy some.
There was no scrubber to wash pots and pans. Only a soft sponge was provided. You could tell other guests had the same issue based on the stuck on food found on some of the dishes.
There were no screens on the window or sliding glass door in the living room. It gets really hot and stuffy, so we had to open the windows for air flow, but the bugs were getting in. There was air conditioning, but on the first night, we woke up to a big puddle of water in the hall below the AC. I guess the condensation pipes were clogged and the water had nowhere to go except through the smoke alarm opening in the ceiling. We were hesitant to continue to use it for long periods.
The futon was very uncomfortable and the 3 kids aged 12-17 had to share a queen bed.
Each of the rooms lacked any type of surface to put your belongings. Our room had a bed, two tiny corner things attached to the walls that fit a large cell phone and a couple of other small items and a chair. The other bedroom only had a bed and the two tiny corner things. The 3rd room had one tiny side table only. There were suitcases everywhere all over the floor. Since the futon was so uncomfortable, the guests in the 4th room got to use it for their suitcases.
Both bathroom doors would not lock and the hall bathroom has a pocket door that makes a horrendous shrill sound when you try to close it. Plus, it doesn’t close all the way. You constantly had to worry about someone walking in on you. Bedroom doors did not lock either.
The sectional in the living room is very uncomfortable.
The refrigerator door (left side) does not close correctly and the door alarm kept coming on.
The ceiling fan in the master bedroom made a loud knocking sound that you could hear in the kitchen and living room.
No waste baskets in the bedrooms.