From the start Tomio was a good communicator, quickly responding to all my messages. The duplex is located in a nice neighborhood and was convenient to places we needed to go. The bed was very comfortable and having wireless internet was helpful. My wife commented on how clean the place was. She also appreciated that the bedspread was nearly new, and that Tomio had shampoo, conditioner, and body wash in the bathroom for us. We were only in the home at night, and to start with it was OK without air conditioning. However, San Diego had an unusual hot spell and the temperature climbed into the 90's. We decided to spend the last 2 days in an air conditioned hotel room. Tomio has a flexible cancellation policy and agreed to the reservation alteration and we got our money back for those nights. All in all, we had no complaints and only blame the unusual weather for our early departure.