I don't write reviews, especially, negative, w/out first giving feedback to the host to give them a chance self correct. For the first two days at Emerald St. Location, I enjoyed the place despite lack of fridge or freezer space, and major lack of bathrooms for the number of guests, one small fridge for more more than twenty beds, and one shower/toilet/12 beds. I was encouraged by the manager, my 3rd day, to try the OB location as they were booked for Friday, so I booked there for 4 days, when I got there to check in, he was there,and what could have been treated as a misunderstanding over check in policies turned ugly, he insulted my use of my partners' credit card and he would not refund me but would email my partner and refund him. When I asked him why he continued to be nasty after cancelling my reservation, while collecting my things, he said"Because you are still here.
Staff are Brazilian slave labor who work 30hrs/wk for free and a couple of paid shifts for room. Is this legal?