Rich and his team were fantastic with communication and each unit we stayed in was spotless. The only problem was malfunctioning AC on our second booking and while it couldn’t be fixed (they immediately brought in someone to try and fix it) while we were there, Rich refunded the nights with no AC and when they had a vacancy in a different unit, moved us to one where AC was great. We appreciate the entire team’s efforts and were especially appreciative of their communication and cleanliness of all units we stayed in.