Zoe is a super nice person and a great communicator. If I were rating only Zoe, she'd get 5 stars every time. The unit was very clean. Do you know how you go places and you're worried about touching anything? It wasn't like this at all here. Very clean. And the beds were awesome. With that said, there were issues with the shower's mixing value (old and difficult finding the right temperature), the A/C being noisy, and missing or broken window screens in the unit preventing us from opening the windows. Personally, these would need to be addressed before I'd stay here again.