The hosts are very friendly and keen converse. They are the typical adorable grandparents. They house is kept at a low temperature but they provide heated blanket for you to make sure you are comfortable. They are eager to make recommendations for activities and dining. Very accommodating and check with us if we need more towels or if the bathroom needs cleaning. You squeegee the glass doors yourself after the shower which shows they have high standards for keeping the place clean. Be careful do not turn on the light by the main door in the morning though, we made the mistake by doing so and didn't know that light also lights up their room upstairs oopsies but they were very nice about it and just let us know afterwards.