William was very helpful in providing details about the property and making us feel welcome. The beautiful property was impeccably cleaned and ready for us upon arrival. In addition, William was very responsive (he responded to the couple questions we had in less than 5 minutes) and flexible. In particular- we had flights later in the afternoon on the day of our checkout and William allowed us to stay at the property well past the usual checkout time to continue to relax. We were extremely satisfied with our stay.