Unfortunately we had a horrible experience. We were sent the wrong information. We were sent the wrong pass code to enter the building. We tried calling customer service multiple times but we weren’t getting a response. After over an hour of trying to get in someone finally answered. They were extremely rude. We were also given the wrong parking information. Someone else was sent the same information and we were both trying to park in the same spot. When we finally got in the condo the couch was wet and so was the carpet in the room! We were unable to sit on the couch and the carpet was wet our entire stay. When trying to connect to the WiFi, it wasn’t working. WiFi was important to me since I had to work from home. Very disappointed.