Franz was super responsive, quickly answering any concern I might have had. He seems genuinely nice and concerned that I had a good stay. He also used this app to check in from time to time. As I was working long hours while I was there, I didn't get the chance to actually meet him or his family. This may have been a good thing because I was exhausted and not really presentable. He wasn't intrusive at all; I felt no pressure to meet anyone, though I could have if I'd wanted or needed to.
The room is small, which suited me just fine. It has a mini fridge, bathroom sink, twin bed (very comfy for one med-large or two small people. I think it had a pillow top). Make sure the fridge is turned down to midrange, or it will freeze your food. The neighborhood was very quiet and very safe. Parking was okay to good, not great but far better than, say, Los Angeles. Usually parked within one long-ish block, sometimes right in front. But then, I always came back pretty late due to working late, so, first come first served, just like anywhere else.
This place was perfect for me--I just needed a sleeping cave. The neighborhood is awesome, definitely check out Crown Point Coffee if you're a coffee fiend like me. Lots to do nearby including the beach/gorgeous bay. I would definitely stay again.