Shihomi was very responsive to our requests when we were trying to decide to rent her place or not..I emailed to her before our stay with questions and had no response. Since our return I have emailed several times with no response. I was wanting to let Shihomi know by speaking with her directly but that is not to be the case. Maybe she is away. I believe my next action will be contacting the Department of Health in SanDiego. One of the bed has bed bugs I would hope she would like to save her other guests the anguish of that experience