Soooo. I really hate giving negative reviews. I normally wouldn't say anything, however I am compelled! What happened changed our trip all together because of having to move our family to another place.
The Neighborhood:
We drove from Sacramento and we headed over to the place. This neighborhood did NOT appear as if it were changing. The area has high street and drug activity. Example, we had to drive around people which meant driving on the other side of the street.
If you like using Apps to get food, groceries, etc. delivered. - some don't deliver there and others will just leave the food in front of the gate of the unit in front (around the corner) because this units entrance is in an alley. Folks are scared!
Yard:
The yard is just like the picture. We actually spent the first hour enjoying it with our 4 and 1 yr old boys. Lovely yard!
Note: there is an outlet that has no cover plate and is not the proper outdoor receptacle. We did have to cover it with a chair to keep my toddler from sticking his fingers in it.
Also had no idea how to turn outdoor lights on.
The Unit:
Okay here is where it all hits the fan. 😮‍💨
It was about 830pm or so before we went in to get the boys feed, bathed and sleep which frankly we were looking forward to. We tried ordering groceries and it was a no go so we did order food and I went to the local Albertson's (hood AF). Came back and my wife was like "the sheets are dirty, bathroom is dirty, knives are rusty, furniture is stained, kitchen not equipt, the fridge is dirty. There is all of ONE face towel." She said we can't stay here. So she took me around and showed me what looked like sand and hair in the sheets but I think it was old dried skin. yuck!
I contacted the host and his initial response was that he would send someone over in the morning. WHAT! I actually had to ask him if he would be willing to sleep on dirty sheets. He eventually sent over a bunch of sheets and towels in an uber. (past 10pm at thsi point) This is a 2bdrm we received sheets for 1 bed and not a complete set and a heep of towels. Oh, they gave us ONE more face towel. I had the worst sleep because my toddler had to share the bed. There is also a huge space between the mattress and wall where the pillow kept trying to fall between.
Anyway, the place was a wreck, the walls were dirty, the chair was dirty and stained in the living room, the fridge alarm kept going off, and we were over it!!!!
I have stayed at a many of airbnbs this by far was the worst experience.
The Host:
The host(s) were apologetic. However, they wanted ME to cancel through the app and pay 15% for canceling the reservation.
TIP: Always call AirBnB especially if it was not just a "to your standards" situation but to EVERYONEs standards situation. We were able to get 30% of the night we stayed refunded and the 2 days that we had reserved.
This rental would be great for a group that are there for the party and really don't care how uncomfortable, cheap, not equipt the place is.
I know they should not rent this place until they have everything dialed in.