Laura doesn't seem like too much of a people person (which, hey, I totally get lol me too), so she wasn't around much while my partner and I stayed at her place.. but when we did run into her, she was kind and helpful and I knew I could reach her if I needed to. The room she rented us is probably her bedroom, but it was nice and clean (no bugs, despite the claims of another reviewer), and a decent location from the beach. The only complaint I have is that I think the shower needs to be cleaned as it smelled pretty funky in there but other than that, it was all good!