Michael actually wasn't there, but he informed us of that prior to our arrival and gave us super instructions that we needed follow when we arrived. Everything worked great and we settled in perfectly by ourselves.
The house is magnificent and makes you want to stay in and not visit some of the sights of the city. Our green room was great as well.
Neighbourhood is great... it felt safe, we came home from Gaslamp quarter at around midnight by foot and didn't feel weird or in danger. Location is great also if you arrive by car, because it's right by the freeway but you won't hear the traffic at all.