Communication was great, the unit was clean and had upscale appliances. However, being next to a park and high traffic street, the unit was very noisy, and there is a serious lack of privacy. The curtains in the small room are see through and people in the kitchen and living room can see the silhouettes of people in the bedroom . There are also spaces in between the curtains that allow people to see into the bedroom. You can also hear everything going on in the kitchen and living room from the small bedroom. I bought a box fan to drown out noise and I left it in the unit for future guests, so maybe it will still be there. Garage is small, so make sure you don't rent a large car. We had to return or rental car for a smaller one so we can park in garage. Palm trees in front obstruct view of ocean.