Definitely a must stay if you have a family! super convenient for traveling with a child! ken was there when we arrived as we were just a few minutes early to check in, but he was very friendly and let us settle in. he also even did a mini tour of the yard with my grandma and daughter. he let us know about the shopping center near by for groceries and such. he also checked in on us during the stay as well. it was definitely the service for me! would stay again!!!