This house was not what it was listed to be. It originally said it had a grill, barbecue utensils, air conditioning, coffee pot, first aid kit, and beach essentials (scuba gear, towels, etc) .
Upon arrival the house was 87 degrees on the inside! The wall air conditioning was broken. So after two hours it was still extremely hot. The host said to use the ‘other air conditioning’ which was a standup box in the dining room.. I said after two hours it had only went to 82 degrees. My kids were sweating and very uncomfortable. They said to close all the bedroom doors and stay in the front room! (Apparently they wanted us to sleep on the floor). He said it was due to the ‘heat wave’... it was 87. Were from Missouri . A heatwave in Missouri is 110+. THATS no excuse for not having a working air conditioning unit throughout the house.
The next day I asked where the missing amenities were... they first deleted where it said it had a grill.. And had me screenshot the rest . I asked why it would say barbecue utensils if there wasn’t a barbecue grill.. they said the house does have bbq utensils ... (no, it didn’t). The listing also said it had a coffee pot...
It had the machine, no coffee pot to make it in. They said the last tenant broke it. They said they don’t supply beach equipment anymore due to cleaning issues... but I don’t understand why that wasn’t listed. That’s the main reason we chose this house for our vacation. It also didn’t say in the listing that there would be an extra fee for kids being too noisy! There are printed papers around the house saying if there is any loud noise that they will charge you $500!!! (We didn’t make loud noises, but that’s something a renter with four children should know before booking). Also, on our last day, there was a huge COCKROACH on the fireplace, I took pictures and sent it to them. And their reply was that they’d have their cleaning lady look for more!!!!
My San Diego native aunt stayed with us during our visit and was very upset with this house and the service. She spent her life being a real estate agent and property owner, renting out her houses for short & long time stays. She couldn’t believe the responses. And the lack of care from the hosts.