The house is beautiful and the pictures are as described. However, when we arrived the lock wasn't working and we were unable to gain access to the house. I immediately called and texted the contact numbers provided and was put on hold for 40 min (without updates) while they figured it out. It ended up taking over an hour to get someone out to the house to fix the lock. It was clear that this house is just one of many for this company and they aren't properly managed. I will try to avoid Vacasa rentals at all costs in the future.