The experience didn't start off great. We asked for early check-in, and weren't granted access due to the housekeepers needing to get in and do their thing. Totally understandable; obviously early check-in is just nice to have. However, when we showed up at the regular check-in time the place hadn't been touched. There were still linens and towels piled up, the floors and counters were still messy, and there were clothes and personal items laying around from the last renters. We were asked to go out to dinner so the cleaners could come in, but we had planned to make dinner that night. The cleaners were supposed to come around six and didn't show up until around 7:30. I wish the communication had been better (3-4 contacts and you never know who you're getting or if/when they'll respond; would have preferred phone calls), and that the first day wouldn't have gone down like that. The rest of the weekend was fine, and the place is pretty nice and in a good location for what we were doing.