We had a horrible experience with these hosts. Don't expect timely responses, or good communication. The location of this property is somewhat unsafe. The hosts did not communicate timely and when they did, they were not understanding at all. I would never recommend staying at any of the properties these hosts owns. They charged me a full weeks stay, when my husband checked in for approximately 45 minutes, and then immediately checked out based on the location safety. They would no negotiate with me at all. I offered to pay their 3 night minimum and requested a change of stay... they never responded to the change of stay nor would they refund any money. DO NOT USE THESE HOSTS! There are plenty of other compassionate, responsible, caring hosts in San Diego... these people are not any of these things.