The pictures and description are fully accurate - this is a beautiful hip place to stay, convenient to walk to Little Italy and Balboa Park, my two favorite spots in San Diego!
I appreciated the complimentary earplugs as yes, the flights fly ridiculously low and create quite the boom overhead. Thankfully the flights must go a different route in the middle of the night or the earplugs were effective.
The place was immaculate, easy to find, and a great location to great amenities, plus the price value couldn't be beat. We re-heated restaurant leftovers in the convection oven and enjoyed the complimentary coffee. My husband appreciated the separate toilet room and shower room, so one of us could shower while the other (ahem, me) could stand in front of the sink and mirror to get ready for the day.
We had a flight delay and William was so gracious in helping us figure some snafu details - he really went the distance to help us, and I cannot overstate that beautiful hospitality meant the world to us during that stressful annoying time.
I look forward to booking with William and Kelly next year!
Side recommendation: if you have the money, go dine at Born and Raised in Little Italy ($200-300 for 2 people if you want to really enjoy it) plus dine at El Agave in Old Town and book the Air BnB Tijuana day tour with Ricardo - best food tour ever! YUM!