I had a suboptimal and I'm sure unusual experience due to a mix up with the cleaners who were supposed to clean the room before my arrival and so had to cancel my stay at the last minute since the room wasn't ready. Shanna was very helpful and responsive during that admittedly stressful experience, and I'm sure that the mix up is an outlier for a place that seems great otherwise. Overall the place looked like a cozy but definitely hostel-like experience—several individual rooms open off a well-lit central hallway leading to a kitchen and a few shared bathrooms—and I think it represents a great value and would be perfect for a flexible traveller looking for a minimal room at a great price. It wasn't the easiest to find, however, and not the best lit from the street. Would recommend arriving before dark to get properly oriented in this very quiet and dark residential neighborhood.