Check in would have been a five star but the door was slightly stuck the first time we tried to enter. We called John and got it solved immediately and they informed us that it was being fixed, no worries! Everything was clean and well stocked on toilet paper, shampoo, conditioner, and kitchen and laundry essentials! The location was perfect, just 10 minutes from gaslamp district and another 20-30 from the beach and the zoo! That parking spot is absolutely priceless and saved a lot of time and frustration. Amazing place!