My less than 5 rating is for the mgmt co., not the apt. My biggest complaint was they forgot to leave the parking pass. which is needed or your car gets towed. When I got ahold of the mgmt co. they said sorry our guys left for the night and we can't help. The person I was talking to was in Arizona. She said that I could take my chances of parking and getting towed or find an outside lot and they would pay me back. After an hour of trying to find a lot (many of the lots didn't exist anymore), we found one about 5 blocks away with the help of a man who managed one of the closed lots. There were also 3 major maintenance issues that should have been fixed before our arrival. They came to fix the issue, but only fixed 1 out of the 3 completely. They apologized for our inconvenience, but never offered to compensated us in any way. The place itself was really nice. it was decorated in a modern industrial vibe. The place was quiet except for the city noise from the windows.