Mark is very friendly. He responded and stopped by quickly to help to solve our problems. Everything is well organized, so I felt immediately welcomed the moment I walked in this house. Mark even gave us a bottle of wine as a gift and we all feel it's very thoughtful and we appreciate it. Plus, the location is fantastic. It takes only 1 min walk to the "small" beach so that you can enjoy the beautiful scenary right away. For the "big" beach(Mission Beach) it takes about 5 min walk. Still it's super convenient. Overal, this house is ideal for the vacation in San Diego and I definitely recommend it.