the AC unit was broken upon arrival and despite multiple requests to have it fixed it was not attempted to be fixed during our stay. a portable AC unit was dropped off but this unit is intended to be in a window so instead was blowing and recirculating hot air making the matter worse. it was unbearably hot in the unit making it uncomfortable to sleep or spend time in there as it felt cooler outside than inside! the rest of the unit was fine but am completely disappointed w the way the AC situation was handled.