Anthony was very kind and quick when it came to communication and when we needed something or had a concern, he offered to help out immediately! Also, in the middle of our stay, he messaged me to check on how it was going and asked if we needed anything, which we really appreciated.
The loft itself was a nice stay–had a comfortable bed, was close to everything, and while street parking was a bit of a hassle, there is a parkade across the street with overnight parking for $30.
FYI: Unfortunately Downtown San Diego in general has a large homeless population, so it's NOT A KNOCK ON THIS PLACE AT ALL, but just don't be surprised when you're staying anywhere in Gaslamp/Little Italy (and maybe try to help out if you want/can!).