I shouldn't be surprised that people are not as nice as they are in Texas. We arrived to the home with 5 people for a four night stay. There were only two towels and two washcloths, so I texted the owner asking about it. Was told someone would drop off more towels soon. Got back home late, and still no towels, texted again. Asked if I checked all the cabinets-yes, I had. Got four more towels. Texted her again @ 11:41 pm due to all the noise (stomping, kids screaming) coming from the place above us--turns out, it's another rental of hers. She asked the people to be quieter (they were better, but the walls and ceiling are thin. You can hear a lot!). Two of the towels we received from maid service were dirty with makeup etc. asked if I could wash them, she said yes and that she was disappointed in the maid service and she would be dropping brand new towels off. No towels were left. I was about to wash the dirty towels that were dropped off the day before when we arrived home in the evening and she called yelling at me accusing me of lying about the towels-that her maid service was great (?-had she not just said the opposite earlier?), we frantically start looking for towels---everything was in the dryer. I tell her that and she says yes, the ones that I washed, and I said no, I hadn't done laundry yet. Had to yell back at her and tell her not to talk down to me in order for her to listen. Said she would call me back. So I did the maid service for them-folded and put away four more towels, two wash clothes, two pillow cases and a bathmat that were in the dryer. Only had a roll and a half of toilet paper for 5 people for four days, but didn't want to ask about it after being yelled at over towels, so we purchased some. Received a card and a $20.00 gift card apologizing, but my trip was already ruined--stressed to the max during what should have been a great time-my son graduating from Boot Camp. Plus we paid almost $900.00 for the 4 night stay-$100.00 of which is a cleaning fee, $20.00 doesn't make up for being treated that way. Other than that, it's a cute but older place with a nice patio area. Parking might be a problem, late night on the weekends as people park and walk to the restaurants and bars in the area.