Leon provided great instructions, accessing the location was easy and efficient and he was always very responsive. Despite all of that, our one night stay was unfortunately not great. The unit is advertised as having centralized heat but it’s more like a space heater in terms of its effectiveness. After 9 hours it had only heated up the living room and the bedrooms and bathroom were extremely cold. Sleeping through the night was awful because it was so cold. It was myself, husband, mother, 5 month old and 2 year old - all of us slept in our street clothes because it was freezing. The shower had multiple strands of hair from the previous guest. When I brought this to Leon’s attention he thanked me for the information and said he would relay to his team but didn’t even apologize. I had this happen in another Airbnb and the owner immediately apologized and offered a discounted stay. There was also a bug that looked similar to a roach. I would not stay here again.