The space is small but in line with the photos, it was well located in San Diego, with the gas lamp quarter a short walk away. There was an issue with the neighbour playing loud music but Chloe assisted us extremely quickly and moved us to a slightly better space which really helped us out, and for which we were extremely grateful. Although we didn't mert Chloe in person, we felt well supported.
We were only in SD for 2 nights abd so the unit was perfect for our needs, reasonable value too.