Location was fantastic, literally across the street from the ocean. Nice interior design, relatively quiet location.
Unfortunately the coffee machine wasn’t working properly, and when we tried to check out, the office was closed for lunch even though it was 11:45 am (just before checkout deadline). Had to leave voicemails on the phone numbers provided since no one picked up, leading to a feeling of ???? when checking out.
Recommendations are to fix/replace the coffee machine and ensure that if the office is not manned during normal hours, the phone number on the door actually links to someone who will pick up. For a $300+/night room, these factors have to be locked in for a good review. Other recommendation is to delay lunch until after the checkout time (12p) to avoid confusion for future guests.
Thank you for an otherwise great stay with a clean and awesome room!