There were cleanliness issues with the place, and we asked Dan & Britt if they could do anything about it. We also mentioned a possible discount if they were uncomfortable with having the place cleaned while we were still staying there, since we would have to clean it ourselves. They then, in their own words, “kicked us out.” The only option they gave us was to leave, not even trying to fix the situation. The only reason we left before our reservation was over was because we were promised our money back for the days we didn’t stay. After we left, the hosts accused us of making everything up and refused to refund us the money as promised. They also threatened to charge us over $2000 for damages to furniture that we hadn’t done anything to. After we got Airbnb involved, they refunded us money for one out of two nights they owed us. But they refused to send the second days refund until the period for leaving a review had passed. The only way we got the money we were owed was by involving Airbnb further. Airbnb’s team was very helpful in resolving the issue.