I am new to Airbnb and may have really lucked out with my first few experiences, so I was expecting a lot more.
However, this was a horrible experience. For one, I REALLY didn't feel safe in the unit. The front door to the apartment didn't close all the way unless you lock, and there was only one (very weak) looking lock on the inside. From what I can tell with all the lockboxes in the stairwells, there seems to be a lot of short-term rentals here with a lot of people in and out and it didn't feel overly safe. (The area outside the building was fine.)
Towels were horrible - no bathmat was left, just a few towels (white ones seemed stained and old) and a hand towel in a drawer that didn't seem like it was cleaned often.
Bathtub - I really didn't understand. There are two shower heads - the one that didn't work needs to be removed because it looks old and was super dirty and water stained. The shower head that did work was awkward to use and you had to bend down a bit as it didn't extend up much. And I'm 5'3....
The overall feel of the apartment didn't feel really clean. Floors felt a little dirty. There were dark stains on the white bedpost. There was a weird smell in a certain area walking to the living room.
Mayra could have been more responsive. While she did let me leave my bag earlier than check in, she stated that a plumber was coming to check a leak in the toilet. NEVER ONCE checked back in with me after that to tell me yea or ney to use the apartment or to check in to see if everything was OK. And there was a small line of water in the tile crack for the rest of the weekend - instead of her having someone come back to clean.
Would not stay again.