Cathy did a great job at making all of us feel secured, knowing that well have a nice and clean place to stay in San Diego. At first when we arrived, the downstairs kitchen and living room area looked very clean and pretty modern with a bunch of refrigerator space for us. The room itself was very nice and spacious and came with an extra easy inflatable queen mattress with all the proper bedding to sleep 4 people comfortably. The bathroom itself was nice too because it had a seperate toilet, two sinks, and a covered shower so there was no congestion in the bathroom area. Also, when wanting to just lunge and hangout, the downstairs TV comes equipped with netflix so thats always a major plus. To top off their service, I left my watch there and Cathy had it shipped to me with no charge. Overall, great place and great service. Would recommend.