Honestly, I had not been a fan of the Airbnb experience for various reasons, but the stay at Janet and Scott's place changed all that for me! The communication and information on their site was clear and simple, so that the stay was maximized and not taken up by time "figuring things out." The place was clean and the appliances/tvs/bed/bikes/bathroom were all updated and upgraded, which created a nice flow and 100% user friendliness. It was clear to me that Janet and Scott care greatly for their customer's experience and go above and beyond to make things as perfect as possible for their stay.