Nobody wants to read every detail of our 4 night experience. It should be noted that we are allegedly the only people to ever complain and were told we were also the most difficult. With that said most of our complaints/concerns involved the following items. If we had an opportunity to have this information before choosing this property it would have helped us chose differently. Our goal isn’t to trash anyone or (as we were also accused of) look for a free vacation. People can decide for themselves what they find acceptable. Below are the things that we found unacceptable or dramatically different than what is shown/listed. 1. The wood or engineered flooring throughout the main living area is heavily scratched and gouged. The floors look 2-tone, not the beautiful finish in the photos. 2. Carpet in both bedrooms were heavily worn and stained. It can be assumed many wouldn’t want their kids playing on them as we wouldn’t let ours. We can only describe them as gross. While it’s possible they might get cleaned the carpet in the master needs replaced as it has buckles where the carpet is so worn/loose. 3. Several cooking pans/skillets were covered in grease and other residue from not being cleaned over a LONG period of time. 4. The washing machine worked for one load, but only after being left unplugged overnight. We were told there is a “trick” to get it to function. We couldn’t get it to work except once even with “the trick”. 5. The back patio was filthy when we arrived. Chairs and table covered in dirt. We cleaned it ourselves. 6. The house is on a busy street and during warm weather having no AC is no joke. We knew this going in, but it can get warm in the house. While we had a few other issues while we stayed (most wouldn’t have a long term impact on future stays) these seem to be the ones that might be the most helpful to people moving forward. We paid almost $500 a day and did not seek a full refund. We asked for the lowest rate listed when you search the property. While the master shower was very nice this house has seen heavy use/abuse and is not anywhere near the condition that the pictures indicate. The pictures might be from 2011, but we aren’t sure. Several walls are heavily marked and we just felt it wasn’t near the beautiful home shown in the pictures. The most unfortunate part is that despite pictures and videos to support our concerns we were told by the host that we were knit-picking things and at times basically called us liars. If we could post the pics/videos we would and people could decide for themselves. We only wanted to pay a fair rate given the condition of the home. It looks like a spa online, but resembles a fraternity house in actual condition. Would we have complained at $221 a night? Yes, as...