NIGHTMARE TRIP!!!!!! First of all. I knew this place was going to be old, we rented it for it’s location right on the boardwalk. I’ll start from the beginning, check in was different than most airbnbs, the door was left unlocked and 1 key was left in side. There was no code to get in,We only had one key to use the entire trip and the lock was horrible, very hard to get locked and secure and pretty hard to unlock also, so that was no fun. Then the house was not cleaned very well at all, I spent about an hour going around wiping everything down with Lysol wipes. There were bits of food left on top of the stove and the towel left hanging there was wet and used and the sponge on the sink was used and had old food on it!! ! Gross!! Anyways after that we had a decent night and had a nice next day on the beach, but when we went to shower the 2nd night no one could get the water hot. I let the host know the next morning and she said she would send the “manager” out to look at it. He came around 3, Without any warning to me so I could secure my dog, luckily I saw him coming when I was going back to the house to use the bathroom, anyways I sat in there for about a half an hour while he didn’t seem to know what he was doing and finally told me that the pilot light was out. So he said he would light the pilot light and everything should work, but if not we could go down to one of the other apartments to use the shower there!!! Are you kidding me! I didn’t pay over $2000 for four nights to use another apartment to shower on my trip! That was not gonna work! Anyways long story short we did not have hot water that night so I contacted my host and Airbnb the next morning to find out what my options were. I was then told at 8:45 AM in the morning that I had to check out by 10 to receive a refund, but that they were sending a technician to check it out and if it didn’t work they would replace the water heater that day. This was my son‘s birthday trip and it was the first sunny day we were going to have the entire four days, and since they said it would be repaired we decided to stay. At 11 am the “manager” with another sketchy female that lived in the building dragged a water heater up the stairs and left it in there for about an hour before they decided it was too big and they had gotten the wrong size! They then informed us at about 3 PM that they weren’t going to be able to replace the hot water heater that night and we wouldn’t have hot water again, but once again tried to tell me I could go shower in one of the other apartments! The sketchy female that was with him tried to talk me into using one of the other apts many times, it was so weird!!! Then by 4 PM the guy came back with another water heater saying he was going to install it, at this point we were done with the beach and ready to come in and had no idea how long this weird guy was going to be in there, and he told us he was turning off the water but if we needed to use the bathroom we could use one of the other apts!!!! Are you kidding me!At this point we decided we needed to leave it was about 5 o’clock and who knows how long these sketchy people were going to be in there! It was a horrible horrible trip, and a waste of money and I thought for sure Airbnb or the host would credit me back or refund me for atlas part of it, but Airbnb did not! I am very disappointed and will not ever be using Airbnb again I have done other trips with them, and had a great time, but this one was a nightmare!! and I felt taken advantage of so this will be the last time I use Airbnb!!!!!!!!