Gary was very quick to respond to any questions I had about checking in! And the studio is just as pictured. The bed was very comfortable and there were lots of pillows provided which were great for back resting. The location is close to lots of eateries and attractions, so it was very convenient. We used the heater, which can be a little noisy for sensitive/light sleepers, but I didn't have an issue. And other than the airplanes that flew close by, it was a quiet part of the neighborhood. Overall, we had a great stay and would recommend this place!