The loft was very tastefully decorated and comfortable. We appreciated the snacks and the extra details (like coffee, drinks in the fridge, and Netflix) that made us feel welcome. The unit is in a small commercial building with some small businesses, which makes it a little hard for cabs/Uber to find.
Our biggest issue was the noise. William was very responsive when the air conditioner had an issue that caused a disruptive noise on our first night. However, the loft is in the flight path of the airport and the planes are pretty loud (especially with the windows open). Fair warning if you don't sleep like a log every night.