Where to begin?…. Communication felt rude, condescending and presumptuous. Check in was a pain. First we were told to pick up key from a 711 before ever receiving the address of the apt. Not supposed to AirBnb at this location so we’re told not to communicate with anyone in the building. We had to check in late and despite posted $50 before 12am late check in fee, we were asked to bring $100 cash to give to her assistant who was MIA after asking we message him 30min before arrival. We waited outside in the overbearing smell of urine with the homeless people in the dark for over an hour. After contacting Airbnb direct we got a response from Kennedy saying to sneak into the building and try to follow someone up the elevator. This is not possible as both require the key to access. After explaining the situation to a compassionate security guard we were allowed access. Then we were told to wait up until after midnight so her assistant could drop off the keys. There are many great places to go around not far from the apt. But we will not book this again.