Basic, generic, and corporate feel. An accurate description but I did not realize there would be almost no human feel for it. It seems, as others have commented, that it was generic messaging. Everything is super-automated. So it is fine- and also clean, btw - for what it is and if zero human interaction is what you are prepared for, you will find no problems here and I can give it a recommendation. Request a room away from the street (# 30 is on the street). Not much within walking distance. Also, for where my room was located was around twenty or thirty feet from the nearest bathroom.