Susanna greeted us upon arrival, and was very friendly and welcoming as she showed us the accommodations. The neighborhood was quiet and centrally located. The cottage was very clean and comfortable, and was very well-stocked with toiletries and chocolates. I was skeptical of the mini, low-wattage hair dryer she asked us to use, but it worked great and I was able to properly style my hair for a wedding we were attending. We had a great experience.