We had a rough start with check-in not being ready with cleaners, no hot water, but the water was fixed within 5 minutes of contacting the host, and the host extended check out time until 2 pm. The host/manager can get annoyed or irritated a bit quickly. You must do a walk through during check-in and check-out along with signing a contract. The spa turns off at 8 pm, and the water no longer heats, making it very cold. Must bring everything indoors after 8 pm, which is pointless in the summer. Other than that, the home is very beautiful, the bonfire was great, the views glorious, and response time very quick. We enjoyed the home & bonded well over it!