Michelle and Ryder made us feel comfortable and welcome. The "Tree House" as we called the flat was cozy and perfect for us. Well supplied and charming. We were delayed in getting down because of a huge thunderstorm and Michelle suggested we could leave later than 12 the following day. This gave us additional time to visit with our new grandson (and parents) who were visiting from the midwest. We loved staying here and the next time we are in San Diego we will book with them. Communication was immediate which is always reassuring to us. We highly recommend staying here.