The worst experience ever!!!
The room is nothing like his picture.. there are stains on the bed sheet, there is stains all over the carpet, there is spider webs all on top of the ceiling and right above the bed. The room smelled super super bad. I called the host to let him know of all the issues and I explained that I can not sleep in a room that is super dirty and he got mad and said his room is perfect I have a problem. He repeated “you have a problem not my room a few times” I told him I would contact Airbnb and I stated my issues and told the lady how rude Nathan was and he disrespected me and said I have a problem just because I brought it to his attention that the room is not suitable for us to sleep in so they contacted him and the Next day he told Airbnb he steamed the carpet and cleaned the spider webs and the room was ready so I went back to the house and the room was exactly the same he only cleaned the spider web that was hanging down low. I then called him again and told him that the room was exactly the same as the first night and he said he didn’t have to steam the floors just clean the webs and I told him Airbnb stats you told them you cleaned the room and he began to scream at me and I told him I just need my full refund and he said I wasn’t getting my money back so I then hung up and called my case manager I sent her proof that the room was still the same and I was able to send her a video of my conversation with Nathan. He is a very rude person who cares about money and his place is not clean at all I wish I could post the pictures on here but if you want to take a risk then book here. But most likely there is a case going on because he did lie to Airbnb and hopefully he gets banned