The heating system was not working. When the host opened the unit. The filters looked like they had not been cleaned in months. They did provide space heaters but when the host left I noticed one was on cool. I turned it to heat and the power went out. They did turn it on pretty quickly but we could only use 2 space heaters. I went to use the gas BBQ on the first night. The gas hose was melted and not connected. Even if they fixed the BBQ I did not want to risk the same happening to the hose and causing a fire. I went to cook the chicken but there are no frying pans to use for the stove. I had to make scrambled eggs in the morning in a small pot. Additional kitchen items were under the sink, but they all had very noticeable dust on them. The main lock has to be fixed. It looks like it has been opened using something other than the keypad. I placed a chair on the door every night in case someone tried to open the door, the sound would wake me. A wall had damage don't want to be blamed.