DO NOT STAY AT THIS LOCATION OR BOOK WITH CURIEL COLLECTION! I got called by the Curiel Collection the day before our trip and they changed our reservation to another location. We accepted to change our location because it was THE DAY BEFORE and (Memorial Weekend & my boyfriends birthday weekend) I really didn’t have a choice. The 2nd day of our stay there were college kids partying all night last 5am I text the owner twice at 2am and 5am to let him know. We didn’t sleep at all and had a 2 1/2 hour drive back home. The owner let me know I would be getting a full refund for my stay. I contacted the a few days later regarding my refund because I had not heard from him or AIR BNB he let me know he had put the ticket in for the refund on Tuesday May 26th. I contacted the owner again yesterday June 5th I called, text and even sent a message through AIR BNB I still have her to hear back. I took it upon myself to contact AIR BNB today and I find out through AIR BNB CUSTOMER SERVICE. That a request for REFUND HAS NOT EVEN BEEN STARTED!!!!
They asked me not to put a bad review which I never intended to do. I have never had an issue with any other AIR BNB location. We travel a lot and I’ve never had such poor service and LIARS!!!!!!
ALEXANDER IS A LIAR DO NOT BOOK WITH HIM OR HIS TEAM!