Cecilia was an amazing host and went out of her way to make us feel welcomed. She brought us something that was missing and answered us in a timely manner. Our friends brought their dog last minute but she was very understanding and all we had to do was pay the pet fee. We weren’t able to use the jacuzzi sadly because the water was low and dirty but she did try to call the maintenance technician but he didn’t answer. We were confused when we walked in because the pictures in the beginning were different than what we saw. What we got were the pictures towards the end, not the ones in the beginning. Other than that, we had a fun time and Cecilia was very helpful.