The stay was wonderful; at first there were a few kinks but Laura managed to work them out. Her response time said 1 hour but it took her a couple hours to respond. Although it’s quite a distance from the airport every now and again you can hear a plane pass. Every couple of hours there would be like a loud clicking noise coming from somewhere I found a little annoying. The water did take a minute to heat up which I found to be the only problem during the stay. Laura offered snacks and beverages within the apartment. The only thing I would add to this already amazing space is a full body mirror.