Everything was set up thoughtfully when I arrived. The apartment was clean and well-equipped with what I needed (towels, cooking supplies, even some snacks by the coffee pot). There's a binder with all the info you need to get set up with internet access, who to contact if you need help, and some recommendations for local businesses. Janella is very responsive whenever there is a question and the few, minor maintenance issues that arose were addressed quickly and professionally. The in-unit laundry is very convenient. Street parking is difficult to find in this neighborhood, so having a reserved space is very helpful.