Neil stole from me. Do not stay here. They make you sign non-AirBnB contracts after you’ve paid but before you get access. Then I couldn’t even get in because it was unsafe- homeless people in the doorway, people fighting out the front, people injecting drugs, and it’s directly above a nightclub (which he doesn’t tell you in his listing). I felt very threatened as I went to check in with my bags and couldn’t get past the homeless people in the doorway. I called them and said I don’t feel safe and don’t want to stay. They said “too bad, we have a zero refund policy”. I said “that’s theft” and they denied it. AirBnB involved.
Oh by the way, I had an urgent booking for 6 nights due to my other place having a gas leak, and so I had it booked for a total of 35mins before showing up and not being able to get in. I’m so angry. I feel so used and cheated.