Tori was so friendly, kind, and accommodating. She left snacks for me in the fridge! She was very responsive to requests or questions. The location is perfect - close enough to everything but not so close that it is loud or busy. The place is actually very quiet! I slept great - bed was soft and comfortable. It was very cold one night but the space heater she had available helped a TON and was a life-saver (San Diego isn't used to 40 degrees!). Would definitely stay here again!