Elona and Jerome were very accommodating and responsive to our questions. Any issues were addressed promptly. Being that the house is in a neighborhood, we did hear "neighborhood" sounds, but they weren't too disruptive. The neighborhood is not the nicest, but it is ideally located, and we were able to get to parts of SD very quickly. We did not have any issues with safety and the home is securely lockable. There is space to probably park 3 to 4 cars in front of & in the garage which is a plus. The beds worked out for our family of 8; 6 adults & a 2 and a 4 year old. And the A/C is a definite Plus!