Staff was very kind & courteous, everyone seemed pretty chill. Very clean facilities (kitchen and bathroom). It is tight quarters though with 16 bunks to a room. Had some difficulty sleeping as there was always some shifting and noise as all the beds on each side of the room are connected. Because the bed frames are all metal they are a bit noisy as people get in, up, and out of bed. They do provide ear plugs at the front desk though, and I did appreciate how each bunk has its own set of curtains for privacy.