The communication was fantastic, super fast responses. This loft is in the PERFECT area of San Diego. The neighborhood is charming and there's a gas station and target express close by in case you need anything. Wasn't hard to find parking. Loved the loft itself, was really neat and stylish looking. Lots of nearby restaurants and places to visit. The loft was super clean upon arrival, with all kinds of little amenities you might have at home. Would highly recommend or stay at again.