The apartment was clean, well-stocked with towels, sheets, and blankets, and nicely decorated. The bed was comfortable, the shower was fine (water pressure was great!), and there was a mini fridge and coffee maker in the closet. John was super communicative, answering all of my questions very quickly and checking in after the first night to make sure I was comfortable. Location-wise, it's about a 15-20 minute walk to the convention center (I was there for a conference). Super close to many bars and restaurants in the Gaslamp quarter. It definitely was a bit noisy at night, both from other people inside the building and people outside the building, but I just bought ear plugs and that helped. There were camps of homeless people that popped up each night, with one right down the street, but they were never hostile or aggressive toward me. The entrance to the building is well-lit.