Troy and her Casita are both very welcoming. The space was exactly as pictured - very homey and relaxed. I loved the privacy and quiet that you get with the Casita. Troy was not there for my entire stay, but she was very welcoming and kept me informed of all I needed to know to make sure I felt comfortable. All the listed amenities were there (big mini-fridge was a plus), as well as a lot of guidebooks around San Diego. The bed was very comfortable; even after four days of walking/standing for hours on end, the bed made sure my back didn't suffer. The neighborhood is very quiet, but close to the freeways that can get you to where need to go in fast time. Would definitely stay again.