I was very excited to stay in this apartment because the listing is beautiful – however, it is very misleading.
Leon/Jordan sent a deck prior to check-in, which was very straightforward and made the process seamless. The space itself is very different from what is shown in photos – it was dark and the chairs/table were quite small in comparison to the listing photos.
When we arrived, we found that there was a hole in the shower wall and blood/dirt on the tub and the door. We then questioned how clean the rest of the space was and saw that the other bathroom has black mold along the moulding. The entire space was so dark and dingy, I’m not even sure what else we missed.
Unfortunately, due to travel I missed a message that was sent saying that we would be limited to one bathroom. I did not see this until I checked in and messaged them regarding my concerns. They did offer an option to explore alternatives but unfortunately, it was so late by the time I checked in. Had I known the condition of the second bathroom, I would have never checked in.
Ultimately, we had to contact AirBNB to request a refund for the space and scramble to find a new place the next morning; this was so inconvenient considering that we were all trying to work from home mid-week. The hosts were unwilling to even refund the cleaning fee – which is mind-blowing considering the condition the space was left in. I would definitely think twice before booking a stay here – especially in a COVID/pandemic world.