We stayed at Airbnb for three nights. Check in time was after 3pm. The day before our departure I received notice we can not check in until after 5 pm. That was a little disappointing.
After driving 8 hours we stopped to eat and kill time. We got to the airbnb around 4:59 pm and we were met by Sandra who asked us to come back a little later. I told her we would like to put our stuff in the airbnb. She said that would be fine but she is still doing things. We went in and she asked us to wait out on the patio until she was done. She definitely was not prepared for our arrival.
The amenities listed were not available such as hangers and blow dryer. She told me I could use the small closet (1/2 of it) to hang clothes and the large closet was broken. I was not use that. I would have brought hangers if I known she only had 3.
I messaged her for blow dryer and where the towels were. She said there was no blow dryer but she could go get one and bring it the next day. Also, there were 3 good sized towels in the 2nd bedroom closet. The master bedroom closet was broken and the ceiling fan did not work.
Sandra said if the neighbors ask who we are not to disclose she is using the apt as an airbnb to say we were friends visiting. No one asked us anything but I do not feel comfortable lying.
The location of the airbnb is awesome - 5 star. Sandra was good at communicating and sincerely I think she tried to be accommodating but she just was not prepared.