Unfortunately, we did not have a good experience at Lori’s. As an active duty Air Force member who’s getting ready to deploy within the next few weeks, I decided that I’d take my spouse for a nice getaway before going to the sandbox. After flying for several hours, we arrived early evening to Lori’s place and the place was not as expected. There is only parking for one car, but it is for their other unit. She mentioned there will be plenty of street parking, but there wasn’t. We checked in late and it was too dark out to find the key (smart door lock would be great to avoid the key hassle). We were tired and went to take a shower and the shower was not clean (she mentioned the shower needed to be caulked….may be it did, may be it didn’t…but if it needed to be caulked, why didn’t they do it before guest’s arrival?!) We went to put some water in the fridge and the fridge was dirty. The internet was super slow too. Keep in mind, the prices to rent this airbnb are pretty high. We were very disappointed with the cleanliness of the place and the internet speed, so we decided to modify our stay. After sending her pictures with evidence that we were not making things up, she refused to accept the modification. At some point she said she had never had any problems like this…well, the pictures don’t lie. She blamed it on her cleaning lady, but being a host myself, it is the host's responsibility to ensure the house is in great shape before the guest’s arrival. The host still need to keep a finger on the pulse. She offered to clean the place the next day, but after that, one kind of wonders if they are cutting corners somewhere else. My confidence wasn’t there anymore, not even with a reduced rate for the first night as she offered at some point. NOTE: This listing is close to the airport and it gets very loud with planes flying over the property. After going back and forth with Lori about accepting the modification, it became evident she was more concerned with them (Lori & husband) not being able to rent the place again…not really providing or ensuring beforehand the guest had a great experience from the get go. Guests should free to modify their request without the hosts trying to keep guests in their property because they are afraid they can’t rent it in a short period of time…they should have thought about this by making sure the unit is clean and ensuring guests have a great experience. We already had a bad taste in our mouths so we respectfully declined and decided to book at a hotel. The only way Lori agreed to accept my modification was when I told them that I was disputing the charge with my credit card. We paid in full for the first night even though they...