We never met Erika while we were there but she was very responsive to all of my questions. There was no coffee or coffee pot (no snacks or water either - maybe I was expecting too much). When I reached out to Erica about the coffee, we had a coffee pot with coffee and filters within hours. Her place is in a pretty centralized location. Check in was very easy. The bed was pretty comfy. We felt very safe in this neighborhood. Nice shower with decent water pressure. The space was clean but smaller than I expected. Two of us with a total of three pieces of luggage was a struggle. No table to sit and have coffee. Since we used the couch and chair for all of our luggage, we had to either stand or sit on the bed to drink coffee in the morning. There was outside space, which was pretty run down, but it was too cold in the morning to sit outside. The closet provided was much too small to hold all of our luggage. If you don't mind a very small space, then you will be very happy here. It just didn't work for us.