I booked this place for a week for my family who were going to San Diego for a surgery in a hospital in LaJolla.
I had so many back and forth with the host before she accepted the reservation regarding the number of guests and their plan and who they are. I had to give the detail itinerary of the guests who were all seniors so that the host finally accepted the reservation. When my family got there, the parking was inconvenient with street signs with limited hours. I messaged the host to help them with parking and also asked for a blanket as the place was cold that night. Without any reply to my message, I received a Cancellation notice while my family was in the house at 9pm!!! I had to work with Airbnb support to keep my family in the house for that night until Airbnb found a replacement accommodation for us. The Airbnb support told me that the host was rude to them as well… It was such a nightmare… I have no clue how the host got a superhost status…