The loft was tidy, quiet and a nice view of the surrounding city. Be careful of the steps up to the bed though lol. I didn't interact with Nicole herself, but Paul and Vincent were super nice and helpful. Checking in and out was a breeze. Balboa park is about a 10 minute walk away and downtown just a short uber away (though I walked there). The listing is about 15 mins drive away from La Jolla and the sunset cliffs. A very pleasant place to stay for a few days!