We walked into the property and were immediately met with an apartment that had not been clean. The floor was filthy, the kitchen countertops had a weird film all over them, there were literally wet towels covered in make up that had been folded up and placed back in the closets. The bathrooms were also dirty with hair of all types in the bathtub. The kitchen faucet was broken, the microwave and countertops were cracked and there was blood on the comforter. The listing also stated that there were ceiling fans and there were not. When we contacted the host they did send someone to clean the apartment, but it was very annoying to have to walk into a dirty property, as well as awkwardly sit on the balcony while someone cleaned. On day three of a five day stay we realized that the washing machine was broken, contacted the host and he simply stopped responding and ignored all calls and text messages. How IStay is considered a super host, I do not know. The appliances were old, there were no oven mitts to remove things from the oven, no bath mats in the bathrooms (we had to use towels) and no sheets on the beds, aside from a fitted sheet. The refrigerator was also leaking water and the shower curtains were stained a pink color from mildew. There were no extra blankets that you could use instead of the heavy comforters on the bed. It was a very frustrating experience to deal with so many issues on vacation, particularly from a super host. The host should have checked that the property was clean and ready for us to just walk into and enjoy our vacation. The host should have continued to communicate with us about the broken washing machine. All in all, I cannot recommend this property.