While the description of the room was accurate, I was fairly upset with how Neil handled an issue. I stayed in Room 12. I understand it's a historic building and there are going to be some quirks. Overall, the room was clean and small. The sink was clean. The bathroom (toilets) and shower were separate down the hall. I think the locks on the shower should be more secure, not just a door lock that can be easily picked or shoved open. The hallway is really bright with light coming through the door and people are pretty loud, doors slamming, even with the quiet time notice. My main issue was with the room at 4:30AM. It started to rain heavily against the glass windows and woke me up. Then the ceiling started leaking directly on me and the bed. Neil apologized for the inconvenience and that's it. I feel like I was a great tenant, clean, communicative and he dismissed my concerns.