Cleanliness: (3/5)
Most all the dishes and utensils were in the dishwasher and didn't seem washed. We tried washing them again and there were still food remnants left on the dishes, so the dishwasher seems to not be working correctly. The stove had gunk on the top, and my brother tried to scrape it off with his finger - and it easily came off. if it were wiped at all, it would've been easy to clean.
Accuracy: (1/5)
We were told there would be 2 extra air mattresses, and the bed. So we reserved this place specifically because of the 3 beds/mattresses, and drove 3 hours down with 3 grown adults expecting to be sleeping comfortably in 3 separate mattresses. The 2 air mattresses were dusty/dirty folded in the closet, and when we took it out, there wasn't a pump for them. we tried to pump it with cold air from the hair dryer, and finally found that the one we pumped so difficultly was leaking air! There was a hole in the air mattress, making it unusable. So we looked at the 2nd air mattress, but this one was missing even the plug - there was just a large hole, where the plug/cap should've been! So both air mattresses were unusable. Plus there were no additional bedding/blankets for either of the air mattresses, so we had to spend money on extra blankets for 2 out of 3 of us. And 2 of us had to share a bed while the 3rd full grown man had to sleep cramped on the couch! Plus there was construction going on right next to our wall early in the morning, so we could barely sleep comfortably at all. We all got barely any sleep. This was very embarrassing for me as I booked the place, because this 1-night, 2-day trip was for a friend's birthday celebration, and the b-day friend ended up sleeping on the couch for his birthday.
Check-in: (2/5)
The information said check in was at 3pm, and I said I would come around then. I went to the lockbox at around 3:30pm, and we found that the key wasn't in there. So we were confused a while, and then saw a car pull in with a lady who was cleaning the place handing us the key, saying she thought she had more time.
Communication: (4/5)
The host responded fairly quickly and communicated politely throughout the trip. However, when I mentioned the unacceptable condition of our sleeping situation and the cleanliness of the kitchen, and asked for some kind of compensation, he responded saying he couldn't do anything about it because it's already passed the day, and just asked us to put the key back in the lockbox in time.
Location: (4/5)
It was fairly a good location, but close parking to unload bags and groceries in front of building is hard to find.
Value: (1/5)
Again, even with the smaller space/studio apartment, we decided to choose this location and paid over $150 specifically for the 3 separate mattresses that was advertised. But we didn't get any extra working mattresses and no extra bedding (2 out of 2 air mattresses were not usable/uninflatable). We also didn't have dishes/cups available to use right away - we had to rewash all the kitchen material by hand before using, because even after running the washing machine again ourselves, it didn't take off the gunk stuck on the dishes. We also weren't told there would be heavy construction going on early in the morning that would interrupt our sleep. This was the most uncomfortable and disappointing airbnb experience I've had so far.