I was very disappointed.
This company is growing way to fast and not paying attention to very important details.
1. Checkin is at 4:00 pm house wasn’t ready until 5:30pm.
2. The cleaning crew left at 5:30 forgot their food then came back at 6:30 through the back gate without notifying us. We were in the backyard and freaked out with someone breaking in.
3. A hour later someone else came through the opposite side also breaking in and started grabbing the trash cans.
No notice either time.
4. The main back sliding door is broken can’t be closed or locked.
5. The home allows pets but the entire back fence is not pet safe it’s about 1ft from the ground my French Bulldog that is medium size 30lbs got out no problem. It was terrifying. I got extremely lucky someone found him and called me. The house is corner to a main st.
6. The kitchen sink is super cracked.
7. Both the showers have tons of mold and crud on them from the water (not being cleaned properly).
8. The hot tub and backyard furniture is very cheap.
I did a receive a call from a rep. She said they were having a lot of “push back” from the property owners about fixing things and maintaining the home. As a Super Host myself I think that makes it worse for a management company to still rent out a house knowing perfectly well these issues were in place prior to renting it out.
This is my first time ever leaving anyone a bad review. But felt people should know the house sucks.