This is unfortunately not what we expected. The reviews are overwhelmingly positive, but when we arrived, we had to reclean the kitchen and most dishes before using. (Greasy hand prints, crumbs, dried food, etc.) The kitchen has enough in it to cook a few meals, but it is not "fully equipped." The floor is swept, but not "clean," as our bare feet would turn black from walking around the house. The front yard was freshly mowed, but the back yard was overgrown with weeds. When requesting that the host have the yard taken care of, he made excuses and ultimately stopped responding to us. It was frustrating to have to deal with issues with the host while on a vacation. Overall, the home is acceptable for probably 5 people max (not enough chairs at the table or seating in the living room for six, limited towels, etc.).
Works well: TV, heater, door locks, blender, coffee maker, ice maker in freezer, shower.
Needs improvement: guest care, cleanliness, quality of furniture/products, listing description.
We've stayed in MANY Airbnbs and usually leave very positive reviews, so it is not common for us to have an experience like this. *We even sent photos of unclean kitchen areas to the host and did not ask for anything except for the backyard to be taken care of.*
We won't return, but offered suggestions to the host for improving for future guests. We appreciate the help that Airbnb Support gave us. Michael means well, and we can tell that they've worked hard on this property (remodel is nice), but when confronted with issues, there needs to be much improvement.