Lauren was an EXCEPTIONAL host - everything in the space was as it was described (the space is very clean, well appointed, and had a very comfy bed), plus she was a fantastic communicator. However, Lauren and teammate Tina went above and beyond when I accidentally left an item in the apartment after my checkout. Lauren and Tina were in immediate contact with me and returned my item to me within an hour. This is truly the best AirBNB experience I have ever had - I will be back!