Hanh was extremely helpful with working with me right from the get go. I messaged with questions about the place and received answers within the hour. The location of the airbnb is not in the best neighborhood in San Diego, but it was pleasantly quiet throughout my stay. The place was furnished extremely stylishly and the attention to detail was evident. Hanh provides extremely accurate instructions, from getting into the place, to how to work the sofa bed. Overall, I am extremely satisfied with my experience!