Loud 3rd Floor College Partiers Makes For Sleepless Nights
Unfortunately our experience was extremely upsetting due to losing 2 nights of peaceful use of this listing due to the extremely loud college tenants on the 3rd floor, which is directly above all 3 rooms of this unit. After spending over $4,000 on our 6-night stay, the hosts were unwilling to compensate us anything at all, simply stating that they’re not responsible for any of the noise. SO YOU ARE WARNED: No matter how much noise is above you and no matter how miserable you are because you and your kids can’t sleep – the hosts will NOT compensate you – you must report this directly to AirBnb immediately (as soon as the noise happens). At the time of our booking, the listing clearly stated that this listing was not a “party house” and has fairly strict rules – so we ignorantly assumed the building was rather quite. We were very wrong. The only disclosure in the listing (at the time of our booking) that there was a 3rd floor was buried in the very last line of the listing under the “House Rules.” So we feel the listing wasn't has honest as it should have been and they should have been more forthcoming about the noise and about the fact that no matter how noisy it gets, there will be no refunds for noise. I’ve lived in this area before, I understand there’s some neighborly noise that happens from time to time, but this was way over the top, completely unacceptable and extremely disappointing that the hosts where unwilling to compensate us.
The noise was so bad, we invited the hosts inside of the unit to hear what we heard, to prove our point, and they never came inside (they only live a few blocks away).
The noise was awful and woke our 3 year old on several occasions over the 2 days of non-stop partying above us. The noise was so bad, our kids were unable to sleep until the people upstairs went out to the bars at 10:30pm, but woke everyone up at 2:30am when they returned and started the party up again until about 4:30am. We took videos and texted them to the host who agreed that it the noise was “awful.” There are stairs running up along the building that you hear when anyone goes up or down them to access the 3rd floor (especially high-heels). There is an extremely old sliding glass door the 3rd floor uses to access their unit (one of 2 doors), which is directly above the your master bedroom – each time that opens or shuts – it sounds like someone moving a couch above you. The 3rd floor must have had metal chairs that they kept moving along their ceramic tile floor which sounded like grinding metal. Combine this with loud laughing, smoking outside, yelling, thumping music, walking around the apartment – it proved to be impossible to relax.
There is very little insulation between the 2nd floor (your bedrooms) and the college kid’s 3rd floor unit – so you hear talking, yelling, music, laughing, etc. I went to college, I get it…I loved to party too and it’s not really the student’s fault, but trying to relax with my family and friends was impossible with the level of noise coming from upstairs.
We were shocked when the hosts refused to compensate us in anyway. You’ve been warned.
I’m normally willing to look past the smaller things (I’ve been an AirBnb host before), but will list everything that should be noted: there was no CO2 alarm downstairs (scary), if you want to use the bikes they have, be sure to get your tetanus shots first – they’re not something you’d want to allow your kids to ride (we didn’t touch them at all), there was no wine opener (we had to buy one, and they did refund us $10 for it), the cable wasn’t working (only 6 local news channels) and no one came to fix it after we made the hosts aware – they did offer to look, but they never followed up to fix it (we had 6 kids with us – so it would have been nice at night to have some kids shows), there was no dish scrubber, we managed to fit our mini-van in the garage by folding the side-mirrors in, anything bigger will NOT fit and parking is atrocious and they have street-sweeping several days during the week – so watch out for tickets.
The nice thing is the beach is about 50 yards away, and both Bird and Lime scooters are everywhere so you can easily scooter around (so when you park 5 blocks away, you can scooter back!). Beds are comfy, the washer and dryer is nice…just be sure to pack some earplugs.