What a fantastic loft in the heart of San Diego! Rachel was a dream to work with throughout the booking process, providing prompt responses to a myriad of questions. She was out of town during our stay, but her mother, Shelley, was the perfect host. She greeted us with a warm smile when we arrived nearly an hour late due to a delayed flight at midnight! She chilled a bottle of wine for our arrival and it was just what we needed. When we saw her the next day and thanked her for the gesture, she gave us another bottle and showed us around the main house. We couldn't have asked for a more inviting, thoughtful, and courteous host. Oh yeah, and the loft was great. It's modern, clean, and just as described. It's in a great location, close to everything, and the parking spot is a huge plus. We'll definitely be back!