I was excited to stay at Evan’s home: the pictures on the posting and location looked perfect for a relaxing getaway for me and my husband! When we arrived late at night we were shocked at the state of the home for the rate we were paying: stains on the couch and rug, crunchy rugs, and mildew in the shower (to start). I’m currently working on a resolution with Airbnb support, but lesson learned: you must report cleanliness issues with Airbnb with 24 hours of arrival.