Thuy was very easy to work with. She was quick to respond to all my emails and she also let us check in early which my family appreciated. The location was great too. It's close to pretty much everything you could need. It's also located not even a block away from the beach. Unfortunately access to that beach and others in that area was closed and had been for sometime. That would have been something we would have liked to know before hand.
As for the house, it had plenty of room. The big kitchen and washer and dryer was a plus too.
The only negative, which unfortunately is a big one for us was the cleanliness. One the surface it looked clean, but it was not. We had to wash the sheets before we could sleep in the bed. The mattress in the main room was also completely covered in stains. The bathroom was full of hair and the shower curtain was filthy. We also had to clean out the washer because it was full of hair and mold. The rest of the house wasn't much better. We ended up cleaning it in order to feel comfortable staying there.