We were very disappointed considering the cost of the stay and the following: First off, be very aware that parking is difficult for evenings, and it seems so strange for them not to offer parking since the facility's parking was so empty. Here's some other bullet points that knocked off some stars:
- When we first arrived, the place had a strong chemical smell, like a nail salon. It somewhat went away by our 2nd night.
- the facilities are still under construction, so don't expect any nice landscaping outside the unit. just dirt.
- NOT wheelchair accessible. We're probably more aware of these situations now that we have a double stroller for our twins, so we noticed the only way into the unit is to traverse some stairs. I was really surprised that there was absolutely no way to get to the unit otherwise, no ramps, no elevators, nothing but stairs.
- Random broken furniture. I felt I had to inform them that the steps were missing wood panels, chairs were unstable from missing bolts, and the coach sunk in when sat in the middle.
- Really low shower pressure, on purpose! This was a bit annoying since we noticed the low water pressure was only in the shower. we looked up the shower head and saw that it was a shower head specifically to lower the pressure.
- Intrusive request prior to providing entrance instructions. Given, the description does state they require a photo gov ID prior to entrance, but they also asked for our car registration the day before our trip. This felt incredibly intrusive considering they didn't even provide parking. I objected to this request, and they said nevermind to that request for car registration. But so odd that they even asked in the first place.
- The daily messages threatening to charge us $500 if we did not adhere to their rules (noise, unapproved guests, etc). I can understand giving warnings, but this just seemed excessive considering it was a daily text.
Considering the cost of the place, we felt this stay overall was incredibly lacking.