Efrain is a gracious host and very responsive! We had no problems checking in (we were in fact a few minutes early and he promptly let me know how to access the unit and the parking situation). There were also clear instructions laid out inside on how to access WiFi, local supermarkets, how to turn on the TV (super important! They also have a Roku player with access to some free programming which was super nice to have), and also provided snacks and drinks. These were all very much appreciated. The neighborhood is very convenient, with plenty of places to walk our dog around. It is also walking distance to Balboa Park, even though we didn't walk into the park this time around. It is also a quiet neighborhood as advertised. However, one thing I did not expect was how easily you can hear the guests in the downstairs unit. We could hear their every move (i.e. that they were eating cereal in the morning for breakfast) and it ended up being difficult to sleep when the guests downstairs either slept later than we did or woke up earlier. For this reason, we ended up leaving a couple of days earlier than planned.