Phuong was super quick to respond to any questions we had. The pool heated very quickly and we all enjoyed it very much. The house and pool were very clean. We had access to the washer and dryer which was very helpful and we liked that there was detergent, dryer sheets, as well as body wash, shampoo, and conditioner in the bathrooms. Sometimes the little things mean a lot. We were very pleased and would definitely recommend Phuong's place.