WARNING: Black people and people of color please be careful when booking with Air Concierge. I was accused of party and having “several” noise complaints filed by neighbors when we were rarely at the home and took day trips daily. We did use the outdoor amenities to cook, eat and enjoy the hot tub but we were not partying. It was just my partner and I talking moderately conversational volume. I haven't had any previous noise complaints filed about me since becoming a Airbnb member in 2015. A majority of my reviews are stellar and reflect that I'm respectful of the communities I enter and homes I've rented. As a result of the complaints, I was threaten that the police would be called and my reservations would be cancelled for an infraction I didn't commit. An initial warning would have been appropriate to being it to my attention, instead the host opted to weaponize the police on a Black couple in a predominantly white neighborhood. As a result of threat, I was left feeling uncomfortable and unnecessarily frightened when an initial message could have been sent to notify of us of an issue and which could have provided us with an opportunity to remedy the alleged problem. When I asked the most to share the complaint out of curiosity, he was only able to produce one complaint despite saying he received “several” complaints.
As a black couple, it’s terrifying that the host or your neighbors would weaponize the treat of calling the police considering we’ve witness so many avoidable misunderstandings with the police that have been fatal for African Americans. Our profile pictures clearly show that we are Black and I’m disappointed that there wasn't more mindfulness taken into account before threatening to involve the police for a trivial matter such as a noise complaint.