Josh was extremely responsive to all of my questions once I arrived. Check in was super easy using in a key pad for the garage and the entrance. The location was not walkable to a lot of restaurants, grocery stores, or parks, but everyone in my party had a car so that wasn't a huge deal. The space is designed very trendy, definitely ideal for a big group/bachelor party. When we arrived, both dishwashers were not functioning, but Josh came to fix it within a day and we were able to use one of them. One thing that can be added is a manual (how to keep the garage open in the living room, how to turn on the lights in the back yard, etc) because I had to message him for all of these things. He was very responsive, but I don't always want to send messages for these small items.