First off check-in was not good. We had been told a week prior that we would be able to check-in early but ended up sitting at a park waiting for a non automated response which never came. We decided to just go check 30 minutes before check-in if anyone was still there and there wasn’t. We had just been sitting at a park waiting for no reason. Once at the Airbnb walking down to the unit there was host’s mail and trash in the stairway down. After this we went to take showers and the whole unit had NO HOT WATER!! This was a huge issue as we had been traveling all day and weren’t able to use the shower due to this. I’m also not sure if this is a common rule but having to clean all dishes seemed a bit over board for the fact that the cleaning that had to be done prior to check-in still took them till 4pm for us. Overall the location was fine but I do not see myself using one of these properties again.