the unit is freezing in the winter. we didn"t sleep well at all with the thin comforters. we had to sleep with our thick jacket. instead of providing any help, the host said he doesn"t even have any blankets, and told us to buy some at walmart. also someone in the complex complained about our bathroom exhaust fan making too much noise even though we just accidentally turned it on and off. A handyman had to come in. also the host argued with us when I asked for mattress top for couch pullout bed. There was no hot water so we couldn't take shower and kitchen & bathroom sink was clogging. Everything was terrible and it messed up our travel. The host even suspected that we stole the towels which are flecked and never said sorry. WE SERIOUSLY DO NOT RECOMMEND THIS STAY unless u wanna mess up ur day.