First of all, I think this is the first negative review I’ve written but I just don’t know what else to do at this point. When we checked-in, the place had not been cleaned at all and I paid an extra $100 cleaning fee for an extra cleaner so that we could check-in early. There was other people’s masks lying around, dirty coffee cups and dishes in the sink, trash was not taking out, used towels on the floor and none available for us to use and huge stains on the bed from the previous guest. It was disgusting. I talked to Jordan on the phone and he offered to return the deposit I made and a comped night and haven’t heard from anyone since then. The place is beautiful otherwise and in a great location, just unfortunate they don’t prioritize their cleanliness when COVID is spreading like crazy in San Diego. Hopefully it doesn’t happen again for anyone else.