Mayra's place is very nice and located right in the middle of the Gaslamp district. It's comfortable and clean, and Mayra provided clear and easy instructions for check-in and check-out. The keypad to enter the building broke while we were there, and Mayra quickly provided info on how we could get an additional key, though when I checked the lock box there was no key there. I think other guests in the building took it even though Mayra instructed to put it back upon opening the door. In any event, it seemed like she did everything she could to make things as convenient as possible given the broken key pad, and it didn't affect us much at all. I'd happily stay here again.