I was told that this reservation was booked on a technical issue so they offered another location but then they offered that location to another customer. Then they said the first location was actually available. I didn’t get to stay the first night. The building requires a key fob to get in and also for the elevator to work and we were given a code to a lock box but no lock box number. Took me over an hour to get in contact with a phone representative since my host didn’t answer right away. After this check in incident the stay at the apartment was pleasant. It was nice and clean and had exactly what it said it did.