The check in process was straight forward, and it was great to have such a spacious and clean rooms. The neighborhood was nice, safe and quiet, which I was really looking for. Tonya and Andy responded to my questions very quickly during my stay. A/C was not listed on the profile, but actually I got A/C which was a bonus. I just did not have the thermostat/control panel in my unit, and the A/C must have been centrally controlled from the main unit, etc. The room temperature was very comfortable to rest and sleep. It was also nice to have the full size kitchen with a full refrigerator with ice maker in the freezer. Having the washer and dryer with suppled detergent was definitely plus! I enjoyed staying at Tonya and Andy's Airbnb, and would recommend this place to my friends and family.