I was treated like family. I wasn't able to check in until the early morning. Couldn't find the email with my door codes so I emailed them at about 2am and they responded back immediately. I was very surprised, thought I was gonna have to stay my first night in my rental car. On top of that, they recommended great places to eat and were very friendly my entire stay. I highly suggest lodging with them. Oh, and the room was festive to say the least. Over all, a 5 star rating!!