This place was pretty much perfect for us while we were in San Diego. It was really close to almost every spot we wanted to visit (10 minutes by car, in most cases) and really easy to check in and out. We never met Michelle, but we talked to her husband multiple times and he was always really friendly to us. The only issue we had was how hot it got inside the apartment, so we had to open the windows but there weren't any screens on them. All in all, that really wasn't a big deal. Plus, we loved being able to have a space to cook so we didn't have to eat out all the time. You really can't find anything better for the price, in my opinion.