Michael was very accommodating and welcoming from the first moment. They were in the middle of a little construction project and he was apologetic and asked us repeatedly if there was anything he could do to make our stay more comfortable and enjoyable. To compensate for the dust he had a case of wine for the guests to enjoy at their leisure. We had the opportunity to spend some time with him relaxing in the evenings. He was so much fun and it was total entertainment to be in his presence. He was also very respectful of our space and even when we asked him to stay, he never stayed too long. He was very helpful and knowledgable about local restaurants and attractions. One of the best restaurants we ate at was his recommendation. Orteggas in the University area. His staff was helpful, particularly, Moises. We feel he went out of his way to show us a wonderful time. We also met some very interesting people who were staying there, although, for the most part, we felt we had a lot of privacy.