Shannon's place was exactly as described - and super clean! The communication was fast and both check-in and check-out were very easy. The beds were comfortable and there were plenty of pillows to choose from. The kitchen was well-stocked with dishes and utensils and we were thrilled to have a Keurig - with coffee! The location was perfect - walking distance to a lot of restaurants and shops, and Balboa Park was an easy 10-15 minute walk.