Mark had prompt and quick communication. When we needed an iron and extra linens, they provided them promptly. The house was just as pictured minus a couch missing in one of the bedrooms. It felt very spacious for our part of 6 adults and 2 small children. The house is furnished pretty minimally which actually made it good for small children. The location is amazing. So close to everything.
I'd rent again due to the professionalism of the owners, but I'd bring a few items to make the stay more comfortable. 1) Fitted Queen size sheets. The sheets they used over the mattress weren't big enough to tuck in on all 4 sides so they'd slide around and you'd end up sleeping directly on the mattress at times. 2) if small children are coming, is want a waterproof sheet on the mattress. 3) no washclothes were provided. Also verify there's enough towels, hand towels for the number of people in your party, and if you need sheets for the sofas, check to be sure you have what you need early on. 4) There was coffee and filters ,but nothing else.
I also was a bit confused about the house address. So look at the rules they send you the day of to make sure you're going to the right place.
The unit is above the other unit they also own as an air bnb. You could hear everything they said and did. And I'm sure they could also hear us.
Bon Voyage