The AC was not turned upon arrival so the house was very hot and had a weird scent. Per the host you must turn the unit off or set to 78 when you are not there. The temp of the house remained at 79 the whole entire visit. The living room is the only area seems to cool air. The AC does not cool the rooms at all. Our nights were sleepless and a few of us slept in the living room on the floor which was uncomfortable. The temp outside was 69 and even when all the windows open it didn’t help because there was no breeze. Grocery items where left in the fridge and guest can help themselves I don’t this that is a sanitary especially due to COVID. The oven is was not clean and the griddle was used and just left in oven so no telling when it was last washed. The main purpose for use renting the home was for the back yard and fire pit. We are unable to use it because their key was not there. We notified the host and he advise he would have one dropped the next day. I messaged him servers times and he would not respond. When he finally did he said he just got back from out of town and had the key dropped off and it was left on top of the mail box and it must fell in the mailbox. First, why would you not tell me that where the key was left. I would have never know it was supposedly left in the mailbox. Second, if you had limited service and couldn’t receive messages why would the host not call me to ensure my request was handled. I do believe the host does not care about the customer experience and just wants to make a quick buck. Beautiful location and close to MCRD depot and beach. The neighborhood is quiet.