Cynthia and Ivonne were responsive and communication was fast. Our check in was quick and easy. Our stay here was comfortable. Our only disappointment was the cleanliness of the house. Unfortunately when we got there some of the linens were dirty, the bed were not properly made. The floor was not clean and the dishes in the dishwasher were also dirty. We expected much more during out stay here. I did let our hosts know and they were quick to let us know where clean linens and other items that were not available were. So over all it wasn't terrible but I don't think we will be staying here again given the price of the stay and the cleanliness of the place.