Evan’s place was super cute and a great location, but one of the main reasons we picked it was the hot tub. Unfortunately, the hot tub was broken when we arrived and I contacted Evan bug he was unable to get anyone out to look at it tillMonday after our weekend stay even though I contacted him early Friday afternoon. Obviously, this was super disappointing since this was a major feature of the stay (it’s in the title). Evan offered $200 which was nothing on $700+ a night stay and only after I got Airbnb involved did he bump that up to $300.
There was also an alarming gas smell in the house which Evan said was from the old stove, but since the house rules clearly stated we should close all the windows by 10, we were a bit afraid… then there was a whole host of other maintenance problems we discovered during our 3 day stay, like no propane in the heat lamp and the heat in the house didn’t work. Worst of all was the dead rat in the garage. By this point, I’d spent a lot if time on my phone going back and forth with Evan and Airbnb so the last thing I wanted was to spend more of my precious friend reunion time haggling over this so we just sucked it up. But super disappointed with both the maintenance on an otherwise really cute place, and Evan & Airbnb’s response.