This space is completely deceptive in the ad. I had to walk up numerous flights of stairs to get to the space; no elevator. The bed to ceiling had about 2 feet of clearance (at most). It was also unclear the kitchen would be as basic and shared. The photos make the place look larger than it is, and absolutely do not reflect the space. Moreover, when I reached out promptly the following morning and said that the inaccessibility of the space made it impossible for me to stay there and I'd need to find other accommodations they refused to acknowledge any issue, or issue any refund. The speed and dismissive nature of the denial was quite jarring. When you don't advertise multiple flights of stairs, a tiny bed, or explain the space with clarity it shouldn't be so unexpected when you have guests who physically can't access it. To so rudely deny that issue was beyond the pale for me.