I never actually even met Michael in person but I interacted with him briefly via email and also with at least 3 individuals working for Michael and they were all responsive, helpful, and friendly. I was in the loft and it was perfect for me while on a solo trip...I love fans (3 or 4 were setup to push the hot air out of the loft, quite effectively too) and the views from up there were stunning. Yes, the landing aircraft is loud and I suppose could be problematic for some but I think it’s one of the coolest things about that location and San Diego in general. If you are in San Diego, you’re gonna hear planes landing and taking off, they literally fly very low right thru the middle of the city. Additionally, the garden, and the outside areas including the porch are comfortable as well as beautiful and spiritual. This place is perfect for those seeking a great energy and vibe. Would make a wonderful meditation spot even with the airport nearby. Kitchen was hugs and I’m envious. I wish I had more time to spend at the actual house cause I really dug it, and for that price it is ridiculous. Awesome deal in a centralized location.