most of the reviews made it seem like this place was purgatory, but it was pretty nice. we were a little worried when we pulled into the neighborhood but the house is surrounded by a tall gate with a passcode so we weren’t really concerned for our safety. all of the doors and windows locked and we never heard any noise from neighbors or anything. the shower was really nice and they provided towels and shampoo/conditioner. it was a great stay for 4 people, so i have no complaints.
my only negative review is that about two weeks before our stay, we altered our checkout day, so we checked out a day before we were originally scheduled to, and we never got our refund. everytime i inquired about it, we just got the response, “we’re checking on that!” so that was pretty annoying.
all in all, it’s safe, quiet, and a good place to stay for a few days while on vacation.