Low quality place. The shower is a complete mess! Old reviews about this same issue tells me that the management company doesn't care and just wants a profit. FIX THE SHOWER. It literally runs out into the room *like a river* 30 seconds after being turned on. I had to build a dam out of extra towels. I don't get it! So embarrassing and a little bit chaulking would be a quick & easy fix.
The shower also doesn't get that hot. Perhaps barely above "warm."
This level of low quality continues throughout the apartment. Horrible bright lighting hurt my eyes and the one lamp in the room was hung crooked on the wall *and did not work.* Photos also hung crooked on the wall. Furniture is the cheap "Wayfair-type" stuff.
They include instant coffee for the morning which is nice, but don't have anything to stir it with. (I used the reserve else of my toothbrush. Ew.)
The elevator was broken and based on the lack of care the management company seems to put into the place, I assume it will stay that way for a while. It seems like they cut corners on everything. (This apartment is on the 4th floor.)
I was also not sent the entry codes and it took many calls for me to finally receive such codes. Apparently their system does not read phone numbers unless it is entered with a "1" first and I was blamed for this issue. I was also told that I did not enter a correct email with AirBnB and blamed d for that too. Though that is incorrect, because AirBnB did successfully send me a link to write this review :)
Positives:
The bed is super comfy.
The AC works well.
Big windows let in lots of natural light during the day.
Once I had the codes, it's easy to get in and out. (besides the stairs.)
Great location near downtown Hillcrest. There is a 24 Hour Gym just down the street.
It appears someone is on-site 24 hours a day. When I had the "shower river" incident, I called the provided number and someone came up within 5-10 minutes with a stack of towels for me to create my towel dam.
If you're aware of these things, the place gets the job done. But set your expectation accordingly.