Tyler left a card welcoming us to his home and also a nice bottle of wine! We communicated via text and Tyler was very responsive when we had questions. He put together a Vimeo to illustrate how to use some of the modern technology in the home. With three "twenty something" children, we were able to figure everything out. He was also very generous with amenities as he left aromatherapy oil for steam shower, bath salts and coffee. We did run out of nespresso pods but he also left French press so it worked out fine.