Horrible experience, i ended up in the hospital and have to pay for the treatment by myself. The AC was not working since I moved in, and when they tried to repair it , they burned it. The whole unit was full of poisoning smoke and the whole building’s alarms were triggered. The firemen came. The Host said they will need two days to get it all repaired and cleaned up, and ask me to find another place to live for 2 days. I had only 20 min to pack my stuff while I was on the phone with Airbnb trying to book a new place. Till this moment I still not blaming on him and think it was just an accident.
The next day I had serious coughing and went to the hospital to get body check and oxygen. When the host heard I went to the hospital, he immediately ask if I agree to just cancel the rest of the reservation and agreed a full refund on the phone. He ask me to contact Airbnb, but when Airbnb asked him, he said he is not agree to cancel and refund. In the end, Airbnb insurance sent refund. Liar.