The only reason I did not give a 5 is because the Grill was out of Propane. When we contacted Karen, she said that is the responsibility of the renter and we can go to Von's There was no way we were going to spend $20 on an uber, $35 to fill a propane tank and waste an hour doing it. If you advertise a grill, and we even asked about it, it should have propane provided