Overall, the inside of the place was nice and everything that we expected. However, our group was pretty surprised by the outside of the location as we had to enter through the alley, which felt pretty unsafe since there tended to be homeless people in and around the alley. Just something we were not expecting. Also, keep in mind that check-in is 4 pm and check-out is 10 am, which is both later and earlier than industry standard. Be prepared to rent a storage locker elsewhere since early check-in and late check-out will likely not be accommodated.