Mario and Maria provided clear and detailed self-check-in instructions. They were very friendly and quick to respond to messages during our communication. The private suite was amazing; it was very spacious, clean, and decorative. The bed was very comfortable and cozy. Additionally, they provided extra items such as pillows and comforters. They went above and beyond to make us feel welcome by the small gestures in the room such as providing water bottles in the mini fridge, chocolates, coffee, and tea. The location was convenient for a short drive to the San Diego Zoo and Balboa Park.