Stacy provided easy instructions with visuals (which helps !). She communicated with me before and during the trip and was quick to respond to my messages. This apartment is great for visiting SD! A few things to keep in mind is that the couch is not meant for anyone who is on the tall side, the regular bed is very comfortable. Ladies (or men) who get ready and use several electronic items ( Ex. curler, phone charging, hair dryer) part of the power will go out suddenly once you unplug one of them, but will return a few minutes later.