Kristen is a responsive, warm host. There was a snafu at the start of our stay -- the toilet paper holder had been broken. I sent Kristen a picture of this and she had questions but quickly checked with her cleaner and we determined it had been broken before my stay. I appreciated the speedy resolution, there!
Not well documented on the listing is that it can be on the noisier end. It's right next to some major roads and the walls are not the thickest.