Veena was friendly and responsive, she has a very clean and nice house!! However, we did not think the master bedroom mattress was comfortable and there were no night stands or plugs near the high bed for phones, etc. Also the deadbolt on the front door is set to lock every couple minutes which was really annoying when the kids were going in and out. But the outside is great and of course the hot tub was fantastic. Great location, seemed safe and pretty quiet. Was also great to be able to park in a driveway!