I had never used this service before and i was anxious with the paying in advance and not knowing what you get..kira sent me messages on how to check into the cottage and it was a simple procedure..this place is great,you can see the ocean from the front yard..Kira provided everything you could need.i highly recommend this cottage..the only negative is parking ,on the weekend you might have to park a couple of blocks awaybut thats "beach life"