For the most part my stay was generally ok. Good neighborhood, convenient location, well stocked unit. Things that could have been done better? Having the unit be clean upon my arrival, which it was not. Now, because I had 2 pets stay with me, I am being blamed for the stains on the very old living room carpet, carpet, which was old and stained to begin with upon my arrival, and which I notified the property management company of the condition. I am being charged $150 to clean this rug when it could easily be replaced at Target for $50. I also discovered a broken wine glass upon my arrival, which was also brought to the attention of the property management company. I was told to throw the glass away. Now I am being charged $20 for the broken wine glass, which again was broken upon my arrival and I brought this to their attention. The parking situation is horrible. While the ad is correct that there is ample parking on Adams Ave, they neglect to mention that the unit is right in the middle of the historic business district of University Heights, is in between 2 bars, and a very heavily dense residential area. Most of the "ample" parking on Adams Ave. is ALWAYS taken, making it necessary to park up to 1/4 - 1/3 mile away from the unit, which is not convenient. Also the situation with the one of two washers being broken the entire two months I stayed at the unit is really unacceptable and not an accurate description of the unit. If the maintenance team couldn't figure out how to repair the machine after the 8th or 9th attempt, time for a new maintenance team. Finally, I was required to give an extra $500 deposit for my pets. I was told that I would receive it back within 3 days after I vacated the unit. Of course I did not receive the refund of my deposit. When writing to the property management company today, 13 days later and asking for a status, once again there were tons of apologies for the delay in processing the refund, and that they would need to check with their cleaning crew before they can process. Now, I am being charged for the previously stained living room carpet and alleged animal urine smells. I'm not sure how they could possible smell anything other than stale cigarette smoke from the nearby bar patrons and the overwhelming smell of old grease and food from the nearby Bahn Thai - a really good restaurant by the way. My animals were never left alone in the living room area. They were either left in the bathroom in a crate, or I was with them in the unit. Funny though the review I received from the property management company was that I took great care of the unit and that they would gladly host me and my furry companions again. Their review completely contradicts what they are trying to claim now re my pets. Very disappointing!