Communication was excellent at this Airbnb but that was about it. After trying to find parking for 30 mins I finally made it inside. It looked like a place from the 1950s and you could hear the neighbors every move upstairs. When you walk into the bedroom the light didn't turn on. The blinds barely cover the windows and it felt like zero privacy. I went to turn on the TV, it wouldn't work. I even checked to see if it was plugged in and it was. Also the heater didn't work, it was about 60 degrees inside she kept telling me there was a knob to turn up the heat but there wasn't. This is not a great place for a family to stay. I'm 25, was scared to stay there no family should stay, either. I ended up leaving and finding a better place for a much cheaper price. Also, if you complain the host will say you're being ridiculous. She was going to give me a partial refund if I would've left a good review or I could give a truthful review and no refund. It was worth $135 to tell the truth.