From initially booking the house, communication was easy and they promptly answered all of our questions. The week of our reservation, they were able to accommodate our early check in request and provided detailed information for arrival. The house definitely exceeded our expectations! It was clean, beautifully decorated, and very spacious!! We enjoyed the pool and hot tub everyday of our stay. It felt like we were staying at a resort! There were plenty of bath towels, pool towels, and kitchen amenities. Thank you Brian and Carla for a wonderful stay!