Niall is very responsive and helpful. Check in guide was very useful. The place was a bit hard to find at night since the Maps pin was in the middle of the courtyard and we couldn't see the front easily when dark. Once we made it in, it was easy to set up the second bed. There was welcome seltzer as well and the kitchen was well equipped. Location wise, it was perfect. Val's Coffee corner is just 2 blocks away and has great coffee, pastries, acai bowls and smoothies in case you want an easy breakfast. It was also close to many shops in OB and we found good items while we were there.