IF YOU WANT A LOT OF PROBLEMS AND A NEGLIGENT, UNTRUTHFUL, UNAPOLOGETIC HOST, THIS IS THE PLACE FOR YOU. The thermostat, TV, shower fixtures, and bathtub drain did not work properly. The toilet overflowed, and there were ongoing plumbing problems. I could not use the toilet for one day. There were no toilet brush, toilet cleaner, and toilet plunger. Nor were there spare light bulbs. The property manager, Kelly Castro, made untruthful statements to me and Airbnb. She never apologized to me for anything. TV I arrived on 2/12/17 and discovered that the TV did not work. I called Kelly, who said she would be over “early in the morning, around 9:00,” to fix the problem. On 2/13/17, she arrived at 10:10 a.m. with antennas. After 20 minutes, she said she had fixed the problem because she got five channels. Because of severe fraggies, none of them were viewable. I said that she had not fixed the problem. She said she had and that I “just need to play with the antennas.” I told her the situation was not right. She replied that if I wanted TV programs, I should use an app on an iPhone or subscribe to Netflix. I said I deserved to have basic TV channels. She again said the problem was fixed. At my insistence, she talked with the owner, who fixed the problem. THERMOSTAT When I arrived, the room temperature was 60 degrees. I set the thermostat to 70 degrees and got no heat. On 2/13/17, Kelly said the thermostat worked properly because the heat came on when it was set for 85 degrees. According to Kelly, it was “obvious” that if I wanted heat, I should have set the thermostat at the highest possible temperature. SHOWER FAUCETS AND BATHTUB DRAIN The shower faucets did not work properly because there was no clear “off” position. I had to wind them for a long time until I found a point where they both turned off. If they were turned even slightly beyond the unmarked turn-off point, either clockwise or anticlockwise, the water flowed. When water flowed, it was very hard to determine which fixture was running. Also, the bathtub did not drain unless I physically held the stopper open for the entire time it took to drain. On 2/15/17, Kelly told me that the plumber would come to fix the faucets and drain on 2/16/17. However, the plumber, Rick, did not say that he would be there on 2/16/17. Rick told me he informed Kelly there was “a chance” he might come on 2/16/17. Instead, his son came on 2/17/16. So the faucets and drain did not work properly for five nights (i.e., from 2/12/17 through 2/16/17). Kelly told Airbnb that Rick had fixed the faucets and drain on 2/16/17. Airbnb refused to contact Rick, although I gave them his name and phone number. OVERFLOWING AND BACKED-UP TOILET The toilet overflowed, and I had to clean up the mess. The next day another plumber came to...