If this place was offered for free I would pass on it. Not having operable windows for both safety and comfort is not a place you want to take your kids to. We've planned well ahead for a family vacation and the quality of this house ruined our entire trip. Did not end up staying there since the windows could not be locked at night. We called and told the host we will not be staying there, and were told someone will be contacting us later or by morning to schedule another spot. Are you freaking kidding me? Why would you call me the next morning if I wasn't going to be there for the night due to unsafe conditions??? The level of customer services is lower than just left to be desired. Where we supposed to sleep in the car in front of the house? Level of incompetence is unbelievable.