Pro: location was unbeatable. You’re right near all that La Jolla has to offer. Restaurants, ocean, marine life. Great neighborhood location and safe.
Quick responses from vacasa team but it was a different person every time you messaged someone, so it felt a little impersonal. Not as accommodating as an actual family would have been if they were managing.
Cons: there were quite a bit of miscommunication issues.
- The wifi and password were written and shared incorrectly in multiple places (Vacasa team and house rules in home were both wrong - ridiculous).
- check in and out times were written and/or shared incorrectly in multiple places. Check out at 10am communicated via the app. House rules in the home said 11am. Team would not budge on moving it to 11am. Poor customer service.
- the front door did not always lock when you closed it behind you. Safety issues.
- stains on all the furniture in the living room
- outdated and small bathrooms
- not worth the price with the above