We stayed in unit #4. Arrived past midnight and were looking forward to rest/sleep but to our dismay the bed was not clean and not made. Sheets, pillow cases, and blanket were not replaced. They were wrinkled, had blood stains, and hairs. We took everything off and used the extra linens we found from the closet to cover up the bed mattress. We also used bath towels to cover up the pillows. The trash can in the bathroom had tissues/napkin, A/C fan and bathroom's vent fant are filled with dust, bathroom's window sill had dead flies too. The room didn't smell fresh and clean when we arrived. We spent probably an hour making the bed and wiping surfaces with disenfectant wipes. I sent Simon a message with photos and also texted his co-host Sharon. I did not expect for a reply since it was already 1 or 2 am. The next morning, I received an apology message from Simon. Then I asked if we could possibly get new bed sheets and pillow cases. No response. However, around 12-12:30 noon time, a nice lady knocked and said she is there to replace bed sheets and clean the room. We left so she can do what she needs to do. She has her son to help her. When we came back, the room was 100% better. I sent Simon a thank you message.
When we checked out, we cleaned up pretty well as would other polite guests would do. I honestly think the unit was better when we left it than when we arrived. All it needed were new sheets and towels. It's ready for the next guests! That's how clean we left the unit. No trash, bed was made, no dirty dishes. I sent Simon photos from our check in and check out.
I have also contacted Simon via Airbnb to ask for some sort of refund due to what happened. It's been a week and no response.
The condo unit was nice. It has everything you need. If it weren't for the cleanliness isssue, I could have given this rental 5 stars.