My husband, myself and some friends of ours stayed here this past weekend (Sept. 20-23). John was very professional. I received a welcome letter via email that was very clear and understandable. The apartment was extremely clean. No smells, stains, etc. I liked the key code for the doors that way we didn't need to worry about keys. There is an attic fan to draw air through the apartment. I was always comfortable temp wise. The neighborhood is a urban feel which could surprise some but our car was safe on the street and we had parking directly in front of the house on two nights. I never met john but he was quick to respond to all messages. The house is very well maintained. I would stay there again with no problem at all!