Starting with the positive: the house is spacious and in a great location in La Jolla - an easy drive to beaches and the downtown area. We enjoyed the ping pong table on the porch and made use of the grill on the deck. Ashley, the assistant area manager from Avant Stay, was terrific, responsive and tremendously helpful with all the issues that arose. That said, we did encounter problems. When we arrived, the house was minimally stocked with some essentials such as tissues, toilet paper, bar soap, paper towels. We asked for and were quickly given better supplies. The house is run down and in need of an overhaul, including paint job, upgrade of bathrooms and carpeting, but this was all tolerable. Cleanliness was ok inside, but the deck furniture was quite dirty and appeared to have not been cleaned in quite a while. One of the bedrooms is missing a shade for the skylight, and becomes extremely bright after about 8 am. This did not bother us, but it was stated in a prior review that it was fixed, but has not been. More serious issues - there seems to be a fly infestation, and an annoying number of houseflies were inside. This may be because many of the screens were torn or broken, or completely missing. This made it impossible to open windows for fresh air without letting in flies and other insects. Some of the screens were replaced or taped up and nailed in the window during our stay, but more screens need to be replaced. The kitchen overall was adequately stocked, but the oven strangely had only one rack that was stuck in the highest position under the broiler and very difficult to move. The worst issue was that the refrigerator flooded twice during our stay from defective draining during the defrost cycle, requiring extensive mopping up and ruining some food. The first time I reported this, I was told it never happened before, and a "repair person" was sent who just moved the fridge away from the wall for "more ventilation." The next morning the same thing happened, and then it came out that this had happened before and in fact the fridge was known to be "on its last legs." To her credit, Ashley was able to find and purchase a new fridge which was moved in later that day. This should have been taken care of prior to our stay, since it was obviously a known problem. I asked for and was given a discount on the price. This a fairer representation of the value, and should have been the price to begin with.
So overall - we had an enjoyable stay with a number of problems that arose that were resolved. The property was not accurately represented from its description on the webiste and was not good value for the original price; when the discount was applied, we did feel that we got reasonable value.