My friend and I stayed here for two nights on a weekend trip and we loved it. It was perfect for us and Franz was really nice and helpful in all communications. He wasn't there when we went, but he made sure to give clear directions for everything and overall we had a wonderful stay. The room is just as shown in the pictures and Franz even has a basket in the bathroom for guests with little travel size items incase you forgot something. Also he responded quickly to our initial request which was great. This location was also perfect for us - right in PB near everything and also close to downtown/gaslamp. I would definitely recommend staying here and plan to stay again on my next trip back!