I last minute planned a trip with another friend to San Diego and chose Sonder for its location and pricing. Check in and out is very easy. I like that we don’t need a room key so we don’t need to worry about losing that. The location is very convenient and we were near many places we wanted to go. The room itself is small; we fit two small backpacks, a larger checked bag, and a carry on suitcase between the two of us. I wouldn’t have added more luggage than that. The queen bed was very comfortable. We had an issue with there being a lot of outside noise from the street during our stay and Sonder was very accommodating and resolved the issue quickly. Great costumer service!