We loved the room and how accessible it was to everywhere we needed to travel to (La Jolla, Gaslamp, and Little Italy). Although I didn't have the opportunity to meet Hang, she was quick to answer and questions via the Airbnb app or through text. The bathroom is huge and amazing! Dual sink and dual shower heads made getting ready a quick task. This was our first time using Airbnb and Hang made it a great one.