Very low quality BnB experience. The towels were very cheap and thin. The upstairs neighbors were very loud. When the upstairs neighbor takes the dog outside the upstairs porch light shines into the bedroom to wake you up at 4am. The street noise is very loud, they could use some better window insulation. Property was listed as having essentials/soap, but did not have any bath soap at all. The property management team recommended I use hand soap with a text message showing a photo of hand soap instead of figuring out how to provide soap to me. They also followed up with an unsolicited phone call to convince me that essentials/soap was not inclusive of bath soap. They then asked me if I want to leave the property which is pretty scary. For around $500 a night with all the fee's I wouldn't expect this to be so low quality, and also for the property management company to make such a big deal over just providing shower soap, shampoo, conditioner.