Kate was very nice and friendly. I enjoyed the bed in room A which was extremely comfortable, though the closet was open and had a lot of boxes and random things in it, there was no way to close it and no tv so thats what I had to see straight ahead of me. The common areas were beautiful and well kept. The bathroom was nice and the water got really hot which was great. It was also peaceful and quiet, though others where staying in other bedrooms, I hardly heard a thing.