I'm just going to tell my story and you can decide for yourself if this is okay for you. We arrived early and I asked if we could check in early they said yes. I went to the office to get the key. They said I'm not sure it's clean yet that's when the cleaning person walked in to the office and handed the front desk person the key to the unit we would be staying in. We went to the unit and dropped off our stuff as we were going to be late for our conference it was a quick drop off and go. As I left the unit I noticed a pizza box on the stove but didn't make much of a big deal out of it. When the conference was done for the day we got back at 9:55pm and it was then that I noticed that the place hadn't been cleaned. I asked them if we were in the wrong unit because it had old pizza boxes, trash and used towels in the bathroom. I was informed that I was in the correct unit and could get fresh towels at the front desk so I did. When I got back my kids said that the beds were unmade and looked slept in. At the end of our stay I asked if the cleaning deposit could be refunded since it wasn't cleaned when we got there and the host said she would have to check with the cleaning crew. The host asked them and they lied and said they cleaned it. The host came back and said had we said anything when we checked in they could have done something. I reminded them that I did say something as soon as we got back in the unit and had time to fully examine its condition. They said, I see that but it was after the cleaning crew went home for the night. They concluded with sorry but we can't refund the cleaning fee. That's my story and I leave it to you to decide if this is the right host for you.