Kristen did an amazing job making the place cozy and inviting. She was fantastic at responding to any questions on the app almost immediately which made the check-in/everything about the stay stress-free. The place itself was comfortable, with AC/heating, an inviting living room area and an awesome shower. The only downside is the area is not the greatest and as others have mentioned there are homeless encampments right outside which can be an issue for some. There are multiple gates/locks on the entrance so we felt safe enough. Downtown/activities are all very closeby. Kristen was an amazing host and made the check-in/out process extremely easy.