I had an unfortunate personal incident that happened while staying here. Van could not have been more supportive and understading, in a very stressful situation Van was a comforting supportive voice on the other end of the line that really is appreciated Regarding the house, awesome location , fully equipped with all cooking utensils { though need glasses} great wifi. I would definitely stay there again and if it was booked i would find a house that is with the same management company . Accidents dont happen often but when an incident arises its good to know a responsive, supportive person is there to assist