Location was awesome and close to the sail Bay Area and a short walk to the ocean/lots of restaurants. I was excited they advertised this spot as family friendly as we were traveling for the first time on an airplane with our 8 month old - they had a pack n play and high chair which was great … however when I asked if we could simply check in an hour early to get our baby down for a nap they wanted to charge me $30/hour for early access. Then within the first few minutes of arriving the neighboring unit had an apparent gas leak and the person sent out to fix it needed access to our unit and the backyard - not a huge deal (things happen I know that) but I hoped the owners would be understanding of our situation in return. The master suite has a very comfortable bed - the guest room bunk bed is probably only suited for children - my mom and dad who traveled with us ended up renting a hotel the last night because the bed was not comfortable. The unit above us had what sounded like 10 people and you could hear every step their kids took running around the room - thankfully they were only there the last night. Then when I requested an extra 1-1.5 hours at checkout to allow my baby to finish her nap before a long plane ride home, they again said I had to pay $30/hour if I wanted to “extend check out” (the email they sent me originally stated $20/hour for late checkout but then they upped it to $30/hour because they said I gave short notice which was 3 hours before checkout time)- I paid it because I was desperate to have a better plane experience with my baby. It was just sad they nickel and dimed us for every little thing and then to put the cherry on top sent us “checkout instructions” to wash all the dishes and take out the trash after paying a $150 cleaning fee and $45 extra to checkout 1.5 hours after the 10am checkout time. They had bikes and a rooftop patio which was a nice touch - and the person who we ran into who helped take care of the units was extremely kind and helpful.