Our check in was arranged to be 3:00 host was not able to be reached for 5 hours.. we didn’t get to check in until 8:00pm in a city we are not familiar with Airbnb was getting ready to book us a new house when she finally got a hold of us. It was all downhill from there. The complaint was us not taking out trash we had two bags neatly together with no instruction like other rentals ( do we take it with us?) and she wanted to charge $50 extra cleaning fee after a $65 cleaning fee was already charged. We left some sea shells on the nightstand by accident .. somehow they ended up all over the ground and she sent a picture saying she was charging us to pick those up. Overall horrible experience