Place is centrally located and had all the amenities.
The roller shade in our room was stuck and we had to get innovative and use a bedsheet to block out the light, for privacy - to be able to use the room basically.
I contacted the rental agency person about this as soon as we checked in on a Wednesday night but didn’t hear back about it until Friday morning. They refunded 50 dollars for this inconvenience. To be fair, the striv rental person was very responsive but the maintenance crew is that of the building and they dont provide rush service.