Hang was a great communicator and was super helpful during our entire stay. He provided a lot of information before we arrived that made the first few hours at the house very easy by explaning how to use the smart thermostat/tv and by describing where everything was in the house. He went above and beyond in ensuring that our stay was as good as it possibly could be. The house was very clean and looked great on both the inside and outside. I would definitely stay here again!