Unfortunately, Tim had an issue with my friend’s authorized emotional support animal (ESA) (a 5 pound chihuahua). He locked us out without warning during our reservation approximately 10pm at night and we were stuck in the cold. I’m very disappointed by how he handled the situation. Please note that he has security cameras in the patio and front, which we were not aware of being taped the entire time. It’s possible he also has a microphone recording audio.