I am only writing this review to prevent people from the issues I experienced which wasted a few hours of a trip with my friend and added one night of expense for a room we didn’t use for more than 15 minutes.
On a positive note the communication was great, fast and they immediately refunded half of my stay at my request, even outside of the cancellation policy. The unit was extremely clean with the exception that the filter light was on in the window AC.
Parking: $60 day for the lot across the street which is unmanned and riddled with transients and homeless. Parking structures, located about 2 blocks away, have low height limits that won’t accommodate SUV’s or trucks. I didn’t check the price. I definitely did not feel safe leaving my expensive vehicle in the unattended lot, regardless of the expense.
Location: Most businesses that would be close seem to be closed. Was hoping for something close for dining and drinks.
Unit: The pics make this unit look much bigger. The ladder to the loft, which has a very low roof, is very steep and narrow. My friend was not comfortable going up it. There is not a futon, it’s a twin bed so nowhere to sit and relax for two unromantic partners. There is only one chair. The group kitchen seemed nice enough. Unit is right up to the kitchen. The noise level was pretty loud and that was at 6pm when we arrived. There are many stairs and no elevator. The patio is downstairs in an alley of sorts and right up against several trash bins.
It’s a super cute tiny loft for people not intending to stay in the unit much and not caring about noise from other units or the ladder and short ceiling loft.
I can’t express enough how much I appreciate the ease of communication and their willingness to work with me. Travel is hard when you aren’t from area and there wasn’t reviews that gave me enough info. I think under different circumstances and with a different travel partner, travel agenda and vehicle I might have been able to make this situation work. My friend and I wanted to spend more time chatting and enjoying some dining and cocktails while having a comfortable place to relax and this place just wasn’t the right fit for that.