Wouldn’t recommend staying here. Location was great but that was basically the only good thing about this place.
Avantstay didn’t send us the door passcode until an hour after our check-in time, after we had already checked in. We had to call the guest services line once we had arrived at the property to get the door code in order to open the door. It was annoying they didn’t send the code before checkin like they said they would. If you stay here, make sure to get the code well in advance.
Wifi was really bad. Avantstay provided us with 3+ networks/passwords to try and none of them worked constantly. One would work one day, then one wouldn’t work the next day. I couldn’t get any of them to support zoom calls so I had to use my hotspot from my phone for work meetings. It was confusing that they gave us so many network options but none of them were consistent. Would not recommend trying to work remotely here like I did.
They gave us a laundry code so we could do laundry on the property. We tried to do laundry the night before leaving and we successfully washed our clothes only to find out the dryer was broken! We called AvantStay and they said they would send someone to fix it the next day. But we were leaving at 11am. They gave me a $25 credit and said the closest laundromat was 6miles away. We ended up packing wet clothes in the suitcase. They are a “professional” management company so they should know to put a broken sign on the dryer if its not working. They definitely screwed us on that one. Packing wet clothes in our suitcase wasn’t how we wanted to end the trip.
The pictures on airbnb makes it seem like this place is super sunny and gets good sunlight - thats the opposite of the truth. Its on the ground floor next to alleys and other buildings so you cant open the blinds without seeing people walk by. The front room gets a bit of light in the afternoon but really not much. Still you can’t really open the blinds if you want any privacy. Very misleading.
Like I said this place is on the ground floor and the walls are VERY thin. We heard upstairs neighbors walking around, and often in heels, late into the evening. Avantstay will tell you about “quiet hours” but it doesn’t really matter because you will hear upstairs and next door neighbors constantly, day and night.
Avantstay gave us a gatecode but failed to mention the gate was completely broken so the code was useless. Not a huge deal because its a very safe area, but again for a professional property management company, you’d think they would do a better job of taking care of their property. I wasn’t necessarily nervous about safety in this area but they should have told us the gate was broken.
I’d try and avoid this place if you can and try and stay with at a real person host’s property - not just a property management company. You will have a better experience. I wish we did.