Amber was great at communicating. Her place is in a great location walking distance to the green line, ballpoint tasting room, a Starbucks, and other good restaurants. The place is very spacious and was great place for our 2-year-old to move around. The bed if VERY comfortable. The futon, not so much. It's close to the street but the noise wasn't that bad since the room is in the back. Windows are small and higher up so don't expect a lot of airflow but she provides plenty of fans and a portable AC. If we were to stay there again, it would be for the location, size of the place, and the parking spot.