This listing is a bait and switch sham. And Vacasa and SeaBreeze are LIARS intent to get your money any way possible. The building is covered in scaffolding, plastic, and tarps. Active construction is happening Monday thru Saturday. The building is nearly empty because of how difficult it is to be there. Also the outdoor living patios that are ocean front indoor outdoor living which are featured prominently in the posting pictures are completely unusable due to the scaffolding, the furniture is packed away and the sliding doors are physically blocked.
The interior of the unit is run down at best. Everything is physically stained. All the rugs, chairs, everything. Every single wall is damaged, marked & dirty. The SeaBreeze/Vacasa representative told me that it is in disrepair due to all the bookers using it for parties. All the towels are tiny, worn and torn. All the utensils & dishes are odd random things thrown together. Nothing in this place is high end. The smell is old and musty and it just never goes away. The fridge odor was strong, washing machine was broken, the dryer only heats for a few minutes then shuts off, the towel hooks aren’t attached to the wall and fall right off. This place looks fine in the pictures but the real thing is a whole other story.
Hours of time trying to access the unit on my first night. Check in at a strange office and all the codes provided were wrong. No cell service on the property so near impossible to request help. Upon getting in the unit there were no lights, internet, tv, hvac. Had to place a service call before even unpacking.
SeaBreeze and Vacasa said they would try to help me and told me not to speak to Airbnb which I later learned was to stall me past the hidden Airbnb policy that you have to report problems within 24 hrs or I couldn’t be refunded. Despite this information not being present in either of the help flows on the Airbnb app. They collectively trapped me in their rules and policies that are designed assuming all parties are acting in good faith. When one or more of the controlling parties breaks the trust economy that Airbnb operates on by acting in intentional bad faith such as the case of this bait and switch, the one harmed has no protections and no recourse. They have all the control.
SeaBreeze, Vacasa, Airbnb would not refund me anything but did offer a paltry payment for my silence. Not acceptable on any front.