Everything was lovely from start to finish. We reached out to Tom & Al after a previous reservation fell through for a month-long stay with 2 small pets. They responded promptly and were very accommodating. Check-in was easy and contactless, which was great because we ended up getting there late the day after we were originally supposed to arrive. The unit had everything we needed to feel comfortable and at-home for the whole month we were staying in San Diego. They were always prompt in answering our messages and very helpful. The location is perfectly central to everything and easy to access the freeways. We loved our stay there and hope to stay there again whenever we’re in San Diego!