On our way to San Diego for our anniversary getaway, we discovered our host Joy was out of state, skiing. We had to crawl in through the window as the door was locked, no key. When we got inside, there were 25-30 mosquitos all over the ceiling and I'm allergic. So my poor hubby had to get on a chair and squash them all. The wifi didn't work. No tv. The bed is very very hard. It looked like someone had been living there until moments before we arrived--old coffee in the pot, trash can filled with trash, etc. We are very easy goin people, will sleep just about anywhere, but this was too much. We stayed only one night and left at 7 a.m. to find a hotel. When we were leaving, other renters on the property thought we might be trespassers, I guess they hadn't been told we would be there. We asked for a refund and, fortunately, Joy our host refunded most of what we paid.