HORRIBLE EXPERIENCE DO NOT BOOK!! This was my 8 year old niece and sisters first time to San Diego. San Diego is great but staying at this place felt like walking on egg shells. I am a registered nurse who has worked on the front line with covid since the pandemic started..I have not seen my family since and I just wanted to enjoy my time check in and show them San diego....The host and company made things very difficult with poor communication as well as wrongfully stating information about my dog being off leash and smoking on property to keep my 500 deposit...my dog is not aggressive and we do not smoke!!!on top of that with cleaning fees and rent pay I paid an additional 375 dollars...meanwhile the place is listed for 100 a night and we stayed for less then 48 hours...the money is not the issue but considering I paid almost 900 dollars just for cleaning fees and security deposits for a place that is 100 a night seems crazy and I have stayed in san diego before with my dog through air bnb and this never happened...we spent only the time to sleep at the place and brought my dog everywhere we went. we cooked and used the stove but other then that no damage we treated it as our own home with respect...apparently within the "first 5 minutes" of arriving locals and neighbors stated there was an "aggressive dog off leash " and smoking on property...within the first 5 minutes of check in!!! they immediately said it was me or my sister....I provided doctors letters regarding having my service animal as well as vaccination records to show proof that my dog has never been aggressive as she is a service dog...I provided the host with documentation and proof of my dog but have never received proof in the form of a photo of my dog off leash or myself or sister smoking because we don't even smoke! 🤦‍♂️ due to these accusations and wrongful statements the host wants to keep my 500 dollar deposit...the communication has been awful and again I felt like me and my family including my 8 year old niece were walking on egg shells...the place is a beautiful place....but the unprofessional and crooked way this host does business is wrong and no location is worth staying in when you feel uncomfortable and like your being robbed...I now have to spend time to get a little 500 dollar deposit back