Simon was very responsive and when needed he quickly responded. The location is perfect and the view is beautiful. You have multiple areas to sit outside whether it be in the front door patio or in the covered area through the Master Suite. If you call Uber make sure they know your exact location or go to the main street. Also, if you have luggage best route is through the alley way which is narrow but better than taking the long stairs from the street. We did not have any problems with parking on the street. Their was always an easily available spot. I would stay here again.