Terrible experience with this host. Upon arrival of the airbnb I realized that I needed two access codes in order to get into the property. One for the main gate which was emailed and one for the door. The process to get the door access code was not done in a timely matter. Once I was able to get. the front door code, I entered the house and saw that the entire unit had not been cleaned. It also is not a 2 bedroom 2 bathroom unit like it states. It is a 2 bedroom 1 bathroom unit. My friend and I immediately notified the host, in which they said they had to send out a manager. This takes another 45 minutes to an hour before two guys show up and essentially verify that we were telling the truth and say that we are going to have to relocate to another one of their units and they we need to just standby. Two hours goes by and we hear nothing, we decide to call again which consists of sitting on hold and transferring to other people because you have to describe everything that happened and nobody communicates with each other. Finally after around 3.5 hours of dealing with this host they realize that are relocation paperwork was not properly filed. At this point we realize that they are playing games with us and request for a discount for the the inconvenience of this whole experience. They stated a manager would call me the next day which never happened. We did eventually get a new location but dealing with this company that owns these units is an absolute nightmare.