Extremely disappointing experience based on the reviews. I chose Ian’s house because of the location to the zoo and the BBQ so I could cook for the family. Upon arriving at the house, I found the house with all the windows open and the temperature at 85 degrees. We shut the windows and turned on the air conditioner. After 2 hours of the air conditioner running the temp had only dropped to 84 degrees. It took all night for the air conditioner to cool off the house. The A/C is either broken or under powered for the house. While I was waiting for the house to cool off I went out back to start up the grill. I opened the grill and found it to be extremely dirty and rusted. There was half an onion still on the grill from the previous guests. I tried to light the grill but it would not light. I emailed Ian and all he could say is make sure the gas is on. I ended up throwing the steaks away and ordering Domino’s. Needless to say everyone was very disappointed. In addition the the A/C and BBQ issues, n m any of the doors do not close properly, interior door knobs are loose and broken, and the front door latch is broken. It feels like Ian is not local and has lost touch with the condition of his house. When I reached out to Ian he was little to no help. He did nothing to try to resolve the issues. He needs to work on customer resolution skills. This was my first and probably last time using AirBNB based on this experience. I would rather just stay in a hotel.