Prior to our arrival my communication with Amalia was excellent! She was very responsive to my questions and requests and very quick to respond. The home was clean and perfect for our visit. We were even provided a yummy breakfast in the morning! Amalia and her family were warm, welcoming and generous hosts! The only complaint is on the evening of our arrival we were unable to reach anyone by phone for a couple of hours. We ultimately were able to get a response close to the time we actually arrived and the arrangements worked out well in the end. We would certainly stay with Amalia and her family again!