While Shelley was very easy to deal with and very responsive, we had multiple issues with the unit. The bathrooms and kitchen are re-done, but the rest of the apartment was not very clean and multiple things broke throughout our 2 month stay. The living room did not match the photos — the couches & carpet shown in the pictures are not what is in the apartment. Shelley was responsive when things broke, but things did not always get fixed. He came to get the TV to work but never properly fixed it. The dryer broke the last week of our stay, which was not surprising since it was very old. The apartment is in an incredible location! And it is really nice to have some outdoor space in the backyard. If a few of these things are cleaned & updated, it is truly a PERFECT place to stay.