Shelley was great, responsive & easy to work with. The apartment was absolutely lovely and Bernal Heights has stolen my heart. Laundry was available which was a godsend!! Wifi was great and there was cable.

The only reasons why I'm not giving 5 stars (I wish I could give 4.75):
-The lockbox device on the door to access & drop off the keys was very difficult to use
-There weren't reserves of things like paper towels, toilet paper, etc