As all the other reviews say, wow. The experience here is truly seamless-- Tyler is immensely thoughtful, super responsive and considerate. I can't recommend staying here enough. I was in town for grad school studies, so was out all day, and it was a great retreat to return to each night. I logged some hulu/netflix hours and loved the cozy bathrobes in the closet :) The bed is super comfortable, and there's every amenity you could think of. A fantastic alternative to overpriced/disappointing SF hotels for business travel.