Rob and Jane were away when I arrived for my stay (10 days in total while I was working in the Bay Area), but they made it very easy to access keys and figure out all I needed to know. In fact, Rob checked in several times to make sure I was comfortable, provided fresh towels, and even checked on the level of quiet to make sure others staying nearby weren't being too noisy. The location is perfect if you have work around the Bay Area and the restaurants/markets on Cortland are plentiful.

Thanks to Rob and Jane for a very nice stay.