Carleen was an A-grade host and her communication was exceptional right from the start. As soon as you enter her place you understand that she has put time and effort into ensuring her listing is comfortable for her guests. Her home has all the amenities you need and her pre-prepared welcome book has some excellent suggestions for food/drinks/amenities and groceries. Although Carleen doesn't live in the apartment/house we ran into her on a couple of occasions and she was lovely and very welcoming. Overall would rate 10/10 and her place would be my first port of call for SF in the future.