The rooms next to the road are so loud from traffic that the windows shake and the floor vibrates, I find it hard to imagine anyone being able to sleep there. We confirmed via the front desk, via airbnb messages and via an update to the airbnb booking that we had a courtyard room and we got there and we had a room next to the road. After a lack of apology from the general manager and a refusal for them to cancel the booking and issue a refund we set up a complaint via airbnb and had to find another hotel on the spot. It was not a great time for my parents who had just got off a redeye.