Apartment is in a great location in the nice neighborhood of Bernal Heights, walking distance to coffee shops, bars, and restaurants. It is very clean and well-maintained. We did not meet the host, but she was very quick in responding to my questions and requests. She had left beer and wine for us in the fridge, and there was plenty of coffee and tea available, which was appreciated. Jennifer provided very clear instructions about directions to the place, and has a comprehensive house manual. She also was very flexible in allowing a friend to visit for a few hours.