Pros: The room itself was lovely and the location is fantastic if you like to shop.

Cons: The wifi is absolutely awful, so if you are an international traveler trying to avoid roaming data charges and dependent on wifi this will not suit you.

On the day we arrived, the lift was broken. We were located on the 7th floor and there were no lights so you couldn't see particularly well while you were walking up/down the stairs which is a bit of a health and safety hazard for guests. When I brought this to the attention of the staff at reception, they seemed very unreceptive. However, I was pleasantly surprised when these issues were rectified the next day and we were compensated for the inconvenience caused.

The mechanism to turn on the shower was very unclear and I had to walk down to reception (as the lifts were not working at the time) where I was shown a laminated instruction sheet for this. If you need to provide instructions on how to use the shower, I would recommend leaving these in the room or informing your guests when they check in.