This was our first Airbnb experience...and it was utterly great! Alex's place is cosy, nice, big and it offers the best views over San Francisco! Communication was easy and super-friendly, Alex was helpful on all fronts. We were welcomed with a card, fruit, prosecco and orange juice. We travelled with our three children aged 8, 10 and 12 and they loved the place so much that they always nagged us to go back "home" instead of sightseeing...that really says it all :-)! I highly recommend this wonderful appartment to anybody!