It was our first time in SF and was afraid on what to expect. But thankfully we had an amazing experience, thanks to the hospitality provided by Mary. She was there to greet and send us off. Provided us with all requests. Always prompt with her replies. Every single personal touch made it so comfortable for us. The room was spacious with such a luxurious bath! Cleanliness was remarkable! The snacks, breakfast/kitchen needs made it so convenient for us. Thank you once again Mary for everything. We will be back! Much love from Malaysia :)