When something went wrong with my previous reservation at one of his other properties, Carlos was very quick to make everything right so I'd have a place to stay. I really appreciated the responsiveness and the effort on his end.
The place itself is very cozy and spacious, perfect for large groups who want their own spaces but still have a big communal area to hang out. The decor is cool, entertainment is great, and check-in was no-contact, no issues. Everything in the description was accurate (including no shampoo so don't forget yours!). Area felt pretty safe, plenty of street parking.