DO NOT BOOK THIS PLACE.
this is an illegal airbnb per the apartment complex, Bob is not the property owner or lease holder on this apartment, several security concerns, parking was not available as promised, and the apartment was filthy.
i reserved this apartment for 4 months.
when i got there, security and apartment management informed me that there have been several security issues with this property/host (Bob)/lease holder (Victoria). security asked me to identify the person who gave me the keys to the apartment (Bob) and stated that this person specifically is a known issue. the doorknob was loose and nearly broken off as if someone had forced their way into the apartment in the past.
the host met me at the entrance to the parking garage and told me that the parking had expired and they wouldn't have it for me until the following week. he then gave me cash to pay for parking in a nearby garage. the apartment is located in soma/tenderloin, not an area i felt comfortable walking alone.
about two hours after i got there, i was finally able to enter the apartment. there were cigarette burns on the carpet, fingerprints on all the hard surfaces, food remnants in the fridge, dust in the living room/loft, and a dried stain of some kind on one of the dining chairs. the vents looked burned like there was a vent fire and scorch marks on the walls. i immediately left the apartment because i felt unsafe and misled. immediately after i left the apartment, i contacted airbnb to report this listing.
the host, Bob, refused to refund me for my stay and only offered a cleaning service without acknowledging the list of other issues i provided.
in addition, the address is incorrect and the apartment was not set up as pictured. the host and lease holder of the apartment called me from different phone numbers than what the apartment complex has on file. this leads me to believe that they took extra steps to avoid getting caught because they have been caught listing this on airbnb in the past. when Victoria called me, I specifically asked me what their relationship was because I was concerned that she was the lease holder on the apartment and not listed as the host. she told me that she and Bob work together. in messages between myself and Bob, Bob refers to Victoria as his wife.
i've been in contact with airbnb, the apartment complex, and legal team for the last week as airbnb is still trying to charge me $6.5K for cancelling my reservation.