Su was very quick to respond to all of my communications and provided us with an easy check in process with a keypad. The unit is very secure with two different doors. Su's place is clean and modern complete with a full bathroom, microwave and fridge. The bed is also very comfortable. The unit is walking distance to some stores and food places as well as Golden Gate Park. The parking is not ample right by the unit, but if you walk to the main street a block and a half away there is more. I would highly recommend Su's place!