Great hotel, awesome location, great room. When all of the hotels in SF were charging crazy nightly rates, like $300+ a night, I decided to check AIRBNB and found Jim's rental at the Donatella Hotel. Close to Union Square, safe area of the city (as far as San Francisco goes), lobby was lovely, clean, safe, check in process smooth, uneventful, was able to check in early with no issues. Room was large, with a sofa and desk, comfortable bed. The Italian Restaurant that provides room service was DELICIOUS! Get the INVOLTINI DI POLLO, omg best meal I've had in eons. Service great in hotel also. Highly recommend, I will definitely stay here next work trip to SF!