It was our first Airbnb experience and it was great! No trouble finding the house at all. We got a shuttle that took is directly there since it was late in the evening when we arrived. Linda's house was very spacious, very clean and felt very comfortable. She made sure we didn't have any questions, she was in constant contact with me to make sure I had everything I need even though she was going to be in Canada. We had no trouble getting into the house and like other people mentioned, make sure you read her guidelines, very helpful for getting the house key and using the shower ;). One note, there is no tv but we brought our laptop and watched movies (when and if we wanted to watch shows). The house is on a very quiet & calm street. The bart was only about 8 or 9 blocks away. We decided to Uber if walking at night from the bart station for $5-6. Linda you have a very cozy home, thanks for sharing it with us!