Pam & her husband David made us feel truly welcome. The room was wonderful, even nicer then we had anticipated. Everything was so comfortable. The deck off the bedroom had a wonderful view up sacramento st. The location was perfect for us - about 3 blocks away from our grand children! We had a great place to rest & recover after lots of family activities. If you want to be in the center of pacific heights area, this is a wonderful place to stay with very gracious hosts.