Kristen's flat is lovely -- terrific location, spacious, and beautifully decorated, so full of charm! We had a wonderful stay and appreciated her special welcome touches, from snacks to a detailed binder of recommendations for exploring the city. The beds were comfortable and the linens and towels luxurious, and the kitchen was very well-appointed. Kristen was extremely communicative and responsive, and a welcoming host. We would definitely stay here again and recommend her place highly to other visitors to San Francisco.