Michele is an excellent host, very accommodating, very quick to reply to messages and texts...The apartement is fantastic. It's very clean, with everything you would need for a comfortable stay. There's plenty of natural light. Also, the bed was insanely comfortable!!!....The building looks like it's brand new, with a buzzer to let you in. The area is very safe. I was a woman travelling alone and I never felt unsafe walking the neighborhood at night. There are shops literally outside your door and there are three bus routes all withing walking distance....I very much enjoyed my stay. I would absolutely stay there again and I would definetely recommend this place to people visiting SF. It's a great city!