We had a great stay here. Chas left thorough instructions, and was very responsive to questions before we arrived. The cottage is beautiful - interesting, homey, characterful decor. It was fab being so near all the bars and restaurants of the Castro, and brilliant to be so close to the fabulously retro F line tram with such easy access straight up to Union Square and the waterfront. Ling was lovely kitty company, too. Parking (particularly in the evening) is as tricky as you'd expect from San Francisco's reputation, but certainly no worse than Chas warned us it would be or than we expected given how close we were to all the local amenities. Definitely a headache worth overcoming! We had a slight hiccup with the water heating, but Chas responded in good time and all was sorted relatively quickly. Would definitely visit again.