Our check in went smoothly - good directions and easy access to suite. The space was very clean, comfortable and private. We had everything we needed. Nice neighborhood near Golden Gate park - unfortunately it rained and, although we walked around a little, didn't get to explore as much as we had hoped. We used Uber to get around otherwise. We did ask a favor regarding our check-out and Su was very accommodating. Would definitely recommend - thanks for your hospitality!