Checking in was very difficult twice for my roommate & I moving in for a long term stay on different days. Both times we were unable to get the keypad lock to work & couldn't contact the host & had to go through customer service. This is while having a car full of our belongings & I didn't feel comfortable to leave my car. It took a few hours before being let in by someone with an actual key. The host was on a flight/out of the country on both occasions. I believe as a super host there should be someone as a point of contact should they not be available for check in. The keypad lock was never changed throughout our 3 month stay. However, he was apologetic and offered us wine and responsive thereafter. There's only 2hr parking, you must apply & pay for a permit at SFMTA. Unaware of this, the host later provided us documents to help us apply.
This is a great place to stay due to its location and space. It truly is in the center of Hayes Valley with many things to do.