Unfortunately, Suzanne was away during our trip but Jim was very polite and helpful. The apartment was lovely - homey and roomy with a lovely garden. There was food waiting for us when we arrived - which was really useful and a nice surprise.
Jim gave us loads of useful information about the city and the neighbourhood. We followed his advice on one of the local restaurants and were not disappointed. The area is friendly and safe, close to shops, transport links and the Panhandle. We got a Muni pass and saved a fortune in travel.
Would love to stay there again.