The man that checked us in the first night was amazing. Very knowledgeable and friendly. The Russian woman that we encountered later in our stay was incredibly rude and impolite. She made us feel unwelcome. The hotel ended up being quite cold. The only way to heat the right rooms up was with the furnace that was controlled by the hotel staff and even so it was cold. The location was great and honestly would use this location again if we knew it would be warm when we are visiting.