Although there was an altercation regarding another tennant which caused us to leave and not stay the night in our room, it was as described and very clean as well. We did receive a full refund after communicating with the host and air bnb customer support for awhile so that was redeeming. I wish the altercation hadn’t happened because it did ruin our evening and we had to drive home which was 2 hours away and our trip ended because of it. Jane was however very communicative regarding the incident and offered our refund without struggle which is why I would rate it “bad” and not “terrible” and am omitting the details of said incident.