The good - great location, charming room, Valantino gave brilliant and helpful recommendations of places to eat (in SF and other stops on our trip) and was great about communicating when the WiFi was down.
To improve - check in comms explaining the key code in advance so we could get in the property.
Making aware in advance can lock the room door from the inside but not the outside.
WiFi signal struggles to reach the brdroom - fine in the lounge.