Melissa and Nicole made my parents very comfortable for their visit to SF. Entrance instructions were emailed in advance and were clear. We were greeted with a personal message in the patio and Melissa introduced herself shortly after we arrived. The room is new construction and looks exactly as advertised. It is small but has everything you need, including a refrigerator, coffee maker & kettle, desk, closet and ironing board! The skylights open to allow fresh air into the room; the blackout shades ensure you will be able to sleep in :) As new Airbnb users, my parents raved about the comfort and homey-ness of the accommodations. Thank you for such a great trip!