Stephanie was very nice and a good communicator. She gave us an alternate contact in case she was not reachable. The house is a lovely, quiet oasis in the city, close to coffee shops, markets, and restaurants. Parking was pretty easy for San Francisco. If not available in front of the house we could park within 2 blocks. This is a plus, as during the week (M-F) there is a 2-hour limit on her street from 8am-6pm. If we had a small car, we could’ve parked in the garage. The beds were comfortable and there is a nice deck and back yard. Only slight negatives were the upstairs bathtub did not match the quality of the rest of the house and the outside deck cushions were a bit tired. We thoroughly enjoyed our stay there, and would stay there again.