Amy is very responsive to the messages and patient to provide the details or answer my questions. Amy's place is 100% like the pictures and it is even more than our expectation. It is spacious, clean, quiet and has everything you will need, such as all the bathroom essentials. The beds are very comfortable, including the bedroom queen bed and the sofa bed. Location is perfect if you would like to explore Hayes Valley. 5-10 min walk to lots of cafe, restaurants, shops and bars. The parking space is not easy to find around Amy's house but Amy and her neighbor, Marian, help to solve the parking problem immediately, which is really awesome!