Annette was great and so was the place. First time in San Fran, the flat put us 4 blocks from Union Square and the cable cars, in the middle of loads of great restaurants. Annette was a great help in planning our travel, greeted us at the place, and checked in to make sure we were comfortable during our stay. The place itself was spotless and roomy, with newly renovated kitchen and bathrooms. The living and dining areas were funky round rooms with incredible moldings and details. And all for less that a hotel room.