Elmer was very easy and quick to communicate with. His home was really nice and located in a quiet, nice area close to Castro. He had some snacks and water available for us when we arrived. He had extra towels available along with the many choices in toiletries, various chargers, outlets, nice huge body mirror, robes, slippers, a personal heater, blow dryer, and items for a light breakfast. Everything was labeled at his home so it was pretty easy to access anything we needed.
Getting in was simple since he left the gate and door key for us in a lockbox. He will give you the password before your arrival.
The bed was nice and comfy and the sheets even made our sleeps better.
It wasn't an issue for us but there about 3-4 flights of stairs so if you have heavy luggage, be prepared. If he is home though, he will probably offer assistance.
Now, the best part of his home and his dog, London! Just make sure that you have it in you to leave the home without stealing him. Will definitely stay here again!