John is very helpful and responsive. Anything you might need in the kitchen, bath, etc. that isn’t already there, he probably has if you ask. We’re local and stayed here for a couple weeks while we had water damage, and my family of three really enjoyed hanging out in this space and getting to know John and his wife and son just a little bit. The colorful floors were a big hit with our son, and I enjoyed the back porch and ample sunlight that warmed the flat up nicely during the days. It would be hard to find a better value on an entire apartment in the entire city of San Francisco!