Josh responded quickly every time I asked the question. However the room No.5 is tiny room just like a prison cell. I t was very depressing. There's only a bed, absolutely nothing else in the room. So I had to put everything on the floor which is inconvenient and unhygienic. If there is a table or a shelf, it would be helpful.
I have no idea how often the bathroom is cleaned. It was smelly and hairs were everywhere in the bathtub. Also bedsheets was smelly. The wall is very thin so that I heard lots of noise from next door early in the morning. Wifi connection was very weak in my room so I had to go to the bathroom to use internet. Overall I wouldn't recommend this place.