Adam and Joan were very warm and welcoming. Adam answered several questions about public transportation and places to go upon our arrival. We were not sure what time we would get in and we stayed in touch throughout the day. A breakfast of juice, coffee, tea, English muffins, cinnamon bread, yogurt were available. We had acces to lots of movie channels though we were not there a lot to enjoy them. The neighborhood is fabulous and a short walk to bus, metro of you don't have a car. Adam and Joan were very accommodating and allowed us to leave our luggage for the day after checking out as we toured SF until our flight. Overall, we were very comfortable and felt welcome. Thanks Joan and Adam!