Karla is a great host. Everything was clean. Would have been a 5 star review except the location for us was not what we expected. It was about 45 minutes from the San Fran tourist stuff. Which was poor research on our end. But the neighborhood did not make us feel safe walking to and from the MUNI. It was about a 10 minute walk to that. The bunk beds are also in a very tiny room we joked calling it a cupboard. Cool for some, but if you are closterphobic it could be problematic. My son decided to sleep on the floor and forego the bunk beds. The host is great. Responsive, accommodating and I think she does a great job with the space they have. Bed was comfy, sheets and towels were amazing. All and all great trip. Just a few things out of her control that we didnt love.