The staff was absolutely friendly and very helpful. The location wasn’t the best but the room was excellent and just as described. Close to Bart and muni. Would definitely recommend to anyone on a budget. The room had everything that you’d need. Bathroom and shower in room along with fridge, very comfortable beds and tv. Space for storage and in room safe. There was a microwave outside the room for heating up food and there was an ice machine on the first floor. There was no AC but it’s San Francisco and it didn’t get past 69 degrees while I was there.