Niels was super responsive and thorough in his communication. His instructions on how to check in was clear so it was really easy for me to check in with the keypad. The room I stayed in had everything I needed: a good sized desk, a comfortable bed and a neat modern bathroom. I also appreciated having slippers to wear. The house is in a good location close to wholefoods and decent walking distance to SF downtown. Because I was new to SF, I wasn't used to the sketchy vibe especially at night but its in one of the safer neighbourhoods in SF. All in all, I had a super great experience and I'm so pleased with how clean and organized the apartment was :) Thanks Niels!