The room was clean everything looked good. There is a lock box that the front door key goes in. You get it, unlock the door, and put it back. As soon as I saw it I thought, “but what if someone forgets to put it back?” A few days later, it happened. I am a female solo traveller and my Lyft dropped me off at night to a lock box with no keys. I called the phone number 3 times with no answer. I then messaged, and was let in by someone. I was locked out for about 10 minutes at night alone. I was very scared and it was very unsafe. Later, when new guests were checking in, they couldn’t get in and rang the doorbell after 11pm. I knew what was happening, so I grabbed the nearest jacket and ran down to open the door in a towel for 3 stranger men. Needless to say, I should not have dealt with any of this. Also, I booked 4 nights stay and only 1 towel and wash rag were left for me.