Arthur was very quick to respond both before and during our stay. We needed a baby bath and he organized one in a matter of hours. The place is lovely, very well equipped from toiletries to tech, and the location is superb, with restaurants and bars on Divisadero and Haight just around the corner. Oh, and super easy access to Panhandle and Golden Gate park, as well as Muni.

Just one little caveat: if you're someone that likes to cook and spend a lot of time in the kitchen then while the kitchen is very well equipped and there are many lamps, it has little natural light, and the view is onto the stair case. But if you're not a "kitchen person" you'll love this place.