My husband and I just spent 4 very enjoyable nights/days at Noreen's place in the Richmond. Everything was as described in the description. Her "blue book" listing restaurants, things to do and services in the area is very complete and helpful if you are not familiar with San Francisco. She was very easy to communicate with and very responsive. We were very comfortable in her flat and will very likely stay with her again in the future. Thank you Noreen!