Christine was great, communication was excellent. She was very accommodating and very quick to respond with any questions. The place was very clean, quite, just as described and had all of the necessities for a few nights stay. The bed was very comfortable. The neighborhood was safe and offered a lot of life within walking distances. The unit was walking distance to some tourist attractions, and it was close to public transportation to easily get to and from the city. If you are looking for a clean, quite, comfortable, safe place just outside of the hustle and bustle of San Francisco, this is definitely the perfect place to stay.