The hotel is a good location and gives good access to key destinations within San Francisco. The bonus to this hotel is that the front of house staff were really friendly and very helpful. The room itself is functional and clean, the heater in our room made a loud noise so we kept it switched off but we did not feel cold without it. Our toilet got blocked the first night but staff were quick to fix it. There is quite a lot of homelessness outside the hotel but this sadly appears to be the case across most of San Francisco. Overall would recommend a stay here.