Carlos is a great host! He gives a proper and thorough orientation to the building and the condo! He shows you how to access the “other” building, and I’m so glad he did! One day the elevator was closed to the garage for “moving” and I had to enter the other building to get into the garage to get my car. I wouldn’t have known what to do if Carlos hadn’t shown me that other buildings access to the garage (there is no on sight office here as it’s not an apartment complex). The place was white glove clean! I love the decor! Carlos was quick to respond to any communication efforts. I would love to stay here again!