Shannon was a good host, she quickly responds to questions and requests. Apartment is located in good place in Sunset, safe neighborhood. Around 12 or 15 minutes to supermarket Safeway and one minute more to another good grocery store close to Safeway (check it out) Walking to West Portal subway station takes 20-25 minutes watching scenic views and good houses, clean air, not noisy. Only minus is no kitchen (only microwave and refrigerator. Refrigerator is quiet. Stayed two times, It was a good stay and overall apartment has great value to price ratio.