Todd & Tatyana were at the property when we arrived and were very accommodating to us as we arrived earlier than scheduled check in time. Todd explained everything about the property. We had trouble getting the TV to work (my ignorance) but after a couple of quick emails, Todd promptly put me on the right path. Whilst the property is not right in the hustle and bustle of downtown SF, there was a bus stop a few metres from the front door which allowed quick & easy access to the city each time travel is required if you don't have your own transport. A small supermarket + a couple of restaurants were also just around the corner. As a family we would definitely stay here again