The room has a good size, everything works well: wifi, hot shower, microwave, mini-fridge. The bed and bed linen are excellent, i had a really good sleep. Hiromi was great in communicating and very welcoming. She offered to store my bags as i would arrive before check-in time (3 hours before), when i actually arrived, surprise, the room was ready and she let me get in. The area is great, two blocks from Union Square, plenty of cafes and restaurants. There is a cafe besides the building and a convenience store open pretty much 24/7 across the street. For San Francisco, there is very good value for money, i would definetely stay again.