Lorraine is an extremely helpful host. She gave us so much great info on what to do in the neighbourhood and city. We arrived late, but Lorraine made it simple for us to get in, and left notes for us throughout the room as well. This was our first airbnb stay, so we didn't know what to expect from the room or the host, and she made us feel very comfortable. The room is very private, and is even better than described. The neighbourhood felt safe, quiet, and with easy access to many great spots.