I went to San Francisco with three colleagues for a conference and realised as we entered the apartment that we'd done well on our accommodation.
Our appreciation for the place increased: the door pads so no keys necessary as we were in and out at all times, plentiful supply of towels and the little extras that Brett had thought of made it a really great place to stay, such a hidden gem.
Brett was approachable and made himself available at all times, not that there was anything that we needed as his information was great!
Loved the neighbourhood- the people watching, shops, bookstores, restaurants.... All good!