The place is nice, has a lot of things needed during the stay, which was nice. Vera responded also fairly quickly. However, she refused to let me mail letters and help with Amazon packages, which made my life so much harder than it could have been. I don’t know what the big deal was, but she told me the USPS doesn’t deliver to the area, which they apparently do. When I told her that the people from above (place also belongs to her) were making a lot of noise and hope she can help give feedback, she simply ignored my message and never mentioned it. Really made my experience worse. I spent a lot of money to spend 5 weeks in the place, not expecting to be treated like this