Location
You could not have asked for a better location in the heart of SF - literally everything was walkable from Little Italy to Chinatown to the Ferries. It was surrounded by so many great restaurants that honestly it made it really hard to choose which ones we wanted to prioritize during our stay!
Townhouse
The home is a full 3 story townhouse + basement floor and the bedrooms on the second floor all have their private bathrooms while the ones on the third floor share a bathroom. The common space was remodeled and it has brand new high end state of the art appliances for all guests to use. The floor in the dining room is actually original and must be at least 100 years old! There's also a bathroom in the common area should you get there earlier than check in and need to use.
Despite the shared common space, people were very respectable and mostly kept to themselves in their rooms. Because this is an older townhouse, the rooms and the townhouse itself are absolutely huge. It honestly felt less like a house but more like an AirBnB. I felt I had my own space and it was pretty private. Additionally, she has plenty of food for mornings - milk, cereal, fruit, bread, peanut butter, etc that you really didn't need to go out for breakfast.
Room #2
I especially liked the unit we stayed at #2 because the couch is located in a bay window and it was really nice waking up to the sun shining in and sitting there looking at the roads. No other house on the block had the bay window so it was really nice to see either side. The room is incredibly sunny as it's east facing so it gets very sunlit during the morning. Also note the couch can also be converted into a bed and it is definitely not just regular couch bed - very comfortable!
The furniture is extremely high end, including the beddings / pillows - Mary really cares about her guests' experience and has spent a fortune on quality. She's even personally tested sleeping in each of the rooms to make sure that she's ensuring a great experience in each room.
I would like to also add that the room also had a electric standing desk for wfh situation. I know personally just that alone costs a fortune and couldn't believe that an AirBnB had it! It made wfh during that week so much more comfortable as I can switch from sitting to standing seamlessly.
Cleanliness
Mary actually lives in the basement floor of this 4 story townhome and she cleans the shared area (kitchen / dining table) regularly! The rooms are impeccably clean and she takes pride in making sure that all her guests have an amazing stay. She actually does the laundry herself and washes all the beddings TWICE!
Some may be surprised at the white cloths that are put over some of the furniture (the bench at the foot of the bed or the couch) may be weird or unaesthetic but Mary actually washes each one of those to make sure that the shared areas are clean for each guests. Many couches at AirBnBs are ridiculously dirty (you just don't see) and most hosts don't ever wash those surfaces. This is just another small detail to Mary's attention to detail and the cleanliness she provides for her guests.
Communication
Before you check-in she'll send over a full list of all the details you need to know for check-in. It's generally self check-in though she might personally greet you should she be at home. There's a number you punch in for the main gate and each room has its own lock code as well. If there's anything you need she responds extremely quickly via text.
Overall I've stayed at over 60+ AirBnB over the past decade around the world and this has got to top it off in terms of a host who really cares and invests in quality experience for her hosts. The pictures honestly don't do this house justice - I guarantee you will not go wrong with booking this house! If you like privacy the only thing I'd suggest is maybe booking one of the rooms with your own private bathroom vs a Jack/Jill bathroom.