Joe made us feel very welcome; even offering to drive us to BART at times. The apartment was exactly as described. He left a lot of snacks that made us also feel welcomed. There was a very good manual describing how to use the appliances, the wifi etc. We appreciated being able to use the washer and dryer. Since this is indeed San Francisco be prepared for the steep climbs up and down the hills to the main streets. Parking can be challenging.