I knew from my first contact with Justine while looking for an AirBB place that her suite would be perfect. She immediately and thoroughly responded to my email questions which was reassuring as a first time AirBB user. My son and I were traveling together and I requested bedding for the couch which was happily provided. And by the way, the couch was plenty roomy and comfortable for sleeping. We enjoyed the neighborhood and ate at a couple of the local restaurants which were in easy walking distance. The MUNI station was also right around the corner, although we usually took Uber or Lyft. Justines place was meticulously clean and we loved the modern feel. The private entrance was convenient. Our flight was several hours prior to check-in and several hours after checkout. I especially appreciated that Justine was totally flexible and allowed us to store our luggage upon arrival and prior to departure so we could take full advantage of touring SF. Justine's communications were extremely timely and she even texted just to make sure all was going well and that we were enjoying ourselves. There was plenty of coffee and we picked up a creamer in a little grocery right around the corner. It was nice to enjoy the patio with coffee in the morning. We had a 5++++ experience!!! My sons only complaint was that he only got to see Justines friendly dog once - LOL.