So let's clarify a few things. Thanh is incredibly upfront about this space, so please thoroughly read it about the size. You should understand you're getting a studio in SoMa, so the space will be tiny. But he's said that multiple times and has given the floorplan. You'll notice a trend in my review as well as this place. In everyway that Thanh could customize or provide for the space he goes above and beyond. But for the things that are completely out of his control and more on the building owners themselves, you'll see just how garbage things can be. So you can't blame him, he's just fighting a losing battle here. Pros: - Thanh is as hands on as you need him to be and very accomadating - I guess it depends on the stay but he has stocked everything. I mean everything. Room freshening spray, check. Bar and gel style soap, check. Paper towels, check. Tooth paste, basic first aid, disinfectants, tons and tons of toilet paper, even a loofah! Bath gel, conditioner and shampoo, and all good name brands too. You really don't need to travel with much in terms of basic toiletries, he's probably got you covered - The space is very well decorated, very zen in design - Good art and different decorations, again very zen - Tons of books if you're interested in nursing, there's actually some very very cool books on healthcare available - Bluray and DVD collections of a lot of classic's like Up! - Great sound system, although no input for auxiliary or BT or lightning adapters (sorry iOS folks) as far as I can tell. Otherwise it's a great Bose System. - Bed is done very well, two pillows that are soft to medium firm - Multiple blankets, duvets and fitted/flat sheet sets - Two large bath towels - Again worth mentioning, but method soap dispensers are always a plus - Includes cleaning supplies too if you need - I was working at a startup in SoMa so you literally can't get any closer to work than a location like this. And if you're a bachelor/bachelorette then this is perfect for you. And that's as much as you should be, Thanh states that this isn't a place to bring the whole family along. If you're traveling for business this has everything - High speed Wifi and Ethernet access - The kitchen even has some amount of stocking, from bread to tea! And of course you have cutlery, a dishwasher a bit on the small side (literally all that would fit a studio like this), and some cooking utensils. Thanh filled it up with useful pots as pans (and oil) as much as he could, there's not much he can work with spacewise but what he can he did great. - This could be both a pro and a con but the cabinets and the closet were quite high and there's no ladder, though I didn't need one so maybe...