Hi MC,
Mattress and pillows are in color that is not safe and secure as long as health guidelines go. White is the best option for a 5 star hotels never mind a hostel arrangement.
One mattress was too old I can feel the kids and wires causing one to have nerve jerks.
Ratio of bed to square foot is not appropriate to clear-mind living and causes congestion and in a worst case scenario can cause suffocation even if there are only 2 guests in the room. What 6 double bunk beds in less than 200 square foot area ? That’s way too much. especially if the room is missing an air purifier and guests can not agree to have the windows shut or wide open.
Communication is way too slow and that’s because you’re understaffed and over equipped. Which renders situational changes inflexible and the price for each bed as very expensive and impossible for repeat customers.
I will give you 2 stars.
Please !
Thank you !!!