This place was difficult from start to finish. They don't respond to any messages you send them via Airbnb. Check in is at another hotel and is limited. And the DETAILS are a straight lie. I specifically booked this place with the option to hold luggage before and after which is mentioned in the listing and when I asked about it, they said it wasn't available. There isn't anyone at the hotel and they don't respond to messages via Airbnb so there is no one to tell you where things are located in the hotel etc. They don't have check out instructions set up via the app or easily provided so we had to call and ask to figure it out. You don't need the stress of this. They could do a much better job of communicating and providing accommodations for their guests. I would say this place isn't in the spirit of Airbnb at all.