Bill was a very welcoming host. We had a lovely experience in San Francisco staying at their place. It is located right in the middle of Bernal Heights which is such an awesome location for places to eat and wander around. Would definitely recommend. The only thing I should mention that we were't expecting is that their perfectly cozy and modern place is downstairs, aka, slightly underground, which is really not a problem, still very charming and comfortable, however I personally get a little claustrophobic with no windows.