Check-in was a breeze. Jean made sure to message me the night before to let me know all the codes to access the gate and get to the room. My husband and I got to SF way before check-in time, but Jean accommodated us anyway. I’m so thankful for that because we were running on 2 or less hours of sleep, and we just wanted to nap as soon as we landed. Would stay here again. Neighborhood was quiet and was close enough to everywhere that we needed to go.