From the moment we made contact , Peining and her brother Dave were responsive and helpful. They also left contact phone numbers on arrival that we did not need to use. The flat was totally gorgeous, light and spacious, very well equipped, comfortable and in a fun and central area. It looks as good as in the pictures. The beds were large and comfortable , the bathrooms were lovely, one even had a roll top bath. There was lots of space for us all and the kitchen was a delight to cook in , although we only managed breakfast. The only thing missing was a pepper grinder, apart from that it had everything you could ever need. Everything was well designed and made our family of 5 feel at once at home and relaxed. The neighbourhood is great for its central location. , good transport links and local cafes and restaurants. It is opposite a great food and ice cream shop, so buying groceries is a joy as is finding great coffee. It is quiet at night and the bedroom doors allow welcome morning sunshine. The sun shone the whole time as well during our visit. I can't recommned this flat highly enough and in one of the most magical cities too. Thank you for making our stay so very perfect .