Chani communicated quickly and clearly before and during our entire stay, which is always much appreciated! The unit is just as described in the listing and matches the photographs perfectly. The unit is in the lower floor of the family's home, but it is a proper first floor and very bright with large windows in each room. Having the private garden entrance was very convenient. We did not have a car during our stay, but it was an easy walk to several bus stops and the SF bus system is excellent. We easily covered territory in other parts of the city accordingly. The unit is walking distance to Golden Gate Park and to a portion of the beach near the Cliff House and Lands End, which was wonderful! Chani accommodated allowing us to keep our bags in the hallway a few extra hours following checkout so that we could do some final sightseeing before we had to leave for the airport. We we were very pleased with our stay.