Communication before and upon arrival was wonderful! He was at the flat when we arrived, and even though we were early, he took the time to go over everything with us, got us checked in quickly and efficiently, then gave us several tips to make our stay even more enjoyable! (Travel apps, delivery food menu, wifi info, etc.) The location of his place was absolutely perfect for our trip, literally across the street from my son therefore, with the inform from Myles and my son's personal knowledge of the area, our trip was perfect. When the commercial for AirBnB says "don't visit a city, live there," clearly they based that advertisement on experiences like ours!!!!