Overall, the experience was poor especially given the price:
1. The lock on my door broke before check in, so I was given a different room, but the key to that room didn't work and the virtual help desk was unhelpful so I had to wait until someone was called to come help me in person
2. On the day that I needed to switch rooms because someone else was staying in my temporary one, the lock didn't work to the luggage room and I had to leave with my luggage for the day and come back because the help desk person once again could not resolve my issue fast enough
3. My new room 1) Ended up being close to a neighboring house that threw parties both nights I was there, which wasn't the end of the world but still kind of a nuisance and 2) Wasn't fully cleaned before I came in as there was someone else's hair in the shower
On a positive note the room and common areas were both nice and the location is great. Also the ability to come and go using the digital locks is convenient. It's just hard to justify the cost given all of the above.