Cindy was warm and hospitable, going out of her way to make sure I had what I needed and felt welcome. Check in and out was a breeze. The apartment is beautiful and unique, and the same care Cindy has applied to make it so is on display in the thoughtful materials she provides in the binder available to all guests—filled with not only the standard neighborhood recommendations and logistical info, but neighborhood history and reflections on the changing dynamics of San Francisco.