Rani was very easy to communicate with and got us into the place with absolute ease. The place was just as the images show, and the neighborhood is awesome. We were able to get to anything in SF in 20 minutes or so for the most part. Also, very close to the neighborhood is one of the most beautiful parks we've ever walked in, called The Grove (it's on 19th). Go check it out. We were very happy with our stay!