Anna's home is by far one of the best Airbnb experiences I've had! I came to SF with my family (total of 5 people) for one night and was amazed with how clean the space was, what was provided, and how Anna went above and beyond to provide a comfortable stay. She provides a tour of the apartment, complimentary snacks & drinks, fresh towels, new travel sized toothbrushes/toothpaste, and extra blankets/pillows. No need to bring any of these, including shampoo, conditioner, and body wash. There is a futon in the living room so can definitely accommodate 5 people comfortably. Upon arrival, she will send you a ton of suggestions for food, markets, attractions, transportation, and etc (be prepared to receive many messages)! She is very sweet, communicative, and accommodating! I arrived in SF early in the day and went around while waiting for the 3:00 pm check-in time so Anna tried her best to have the apartment cleaned up by 2:00 pm so that I may check-in earlier. Despite the apartment being located away from the central city, the stay itself and experience was truly amazing. One of the best hospitality I've received. I would definitely book with Anna again if I ever find myself in SF!