Noreen was very accommodating and her communication was top notch. She met us at the apartment right on time, showed us around and ensured we were comfortable and had everything we would need. The apartment was very quiet and comfortable for the four of us and we really enjoyed our stay. We usually stay in hotels in Union Square or the Financial District, so it was fun to stay in a residential area for a change, especially since the apartment is in walking distance to Golden Gate Park and many good restaurants.