Great location & great front desk staff. The morning coffee was wonderful & our room was so comfortable. We wish we had discovered SURISAN, the Korean restaurant sooner (it's around the back of Hotel Caza) as it was a real treat & a place we would have eaten more than once. Things that we wished we had - towel racks....why no towel racks? A mini fridge & microwave - we had leftovers and really wanted to stash drinks. And the lobby had a weird scent. All in all, we'd come back to Hotel Caza and appreciate the kindness of all the people we met in San Fransisco.