Easy check in/out process, and the luggage room was a very helpful amenity (and it felt mostly secure). Very convenient to public transit (I think we walked three blocks from the Powell Street station), and a lot of restaurants/bars/shops in the area. I wanted to talk to the host prior to my stay, but they did not respond to my email, message, or voicemail (no one ever answered at the number provided). This was the only black mark on what was otherwise an excellent place to stay. Would recommend and would stay there again.