The place is exactly as pictured. The neighborhood is very calm and we had no problem parking our car. Su always answered our emails very promptly.

The place is a bit far from the city center, but there are direct buses from nearby streets. Bus 38 is 5 minutes away, on Geary Street, takes about 30 minutes to the center, passes frequently and seems to run 24 hours a day.

The only issue we had was the noisy heating system, that would wake us during the night. It ran for about 2 minutes every half an hour, and for us it was hard to ignore. We complained about it to Su, she tried to reduce the frequency of the heating but it couldn't be shut down because the nights are very cold. Furthermore, the noise insulation both from the other room and the house above is bad. However, as long as the guests in the other room are not noisy, it is not a problem because clearly the house inhabitants were careful not to make noise.