From first contact, communication was clear, detailed, helpful and responsive. Access to the apartment was extremely easy, once the place was ready, a lock box was provided. We liked not having the pressure to meet the owner at a particular time. Coming home in the evening we were greeting by a shopping bag with fresh bread to complement the staples in the apartment that exceeded our expectations by a mile. The apartment itself is cozy, well equipped, clean and comfortable for two. The backyard garden provides a pleasant counterpoint to the bustle of the city. Now for location: perfect for us with immediate access to the Castro, walking access to the Mission, Noe Valley and for the adventurous, Cole Valley. The Castro Muni stop meant we could get to our meetings in the financial district quickly, easily and for low cost. The bottom line is that we have found our new base of operations in San Francisco. Thanks to Sandra for a great experience.