This was honestly not a great stay at all. If we didn’t do a non refundable prepay, we would have not stayed the full 3 months.
To start, the check in process was awful. It was so hard to find the unit and the staff was not helpful at all once we got there. They didn’t answer the phones or give us any kind of orientation to the building. I had to ask multiple staff members and our parking spot was taken in the garage. There’s also no electric car charging as listed, there’s at waiting list for residents.
When we got into the actual unit it was disgusting. Cat hair/pee stains were all over the place. There wasn’t a working vacuum so I had to purchase one. I vacuumed one of the rooms and the vacuum container was full of hair/dirt. Almost all of the linens were dirty and stained in the laundry bins. There was a smelly, old, wet comforter in the washer that stunk up the whole unit. There were crumbs and dirty forks with the silverware and the fridge/freezer has definitely never been cleaned. I had to buy a swifter for the floors, and a whole pack of cleansing wipes still didn’t come close to clean it. Old belongings were left including a stained rug and weed. There were greasy fingerprints all over the cabinets. Management did offer us a free cleaning and gave us a bottle of champagne for the trouble.
MULTIPLE of my packages were lost or stolen and management did not help me at all to figure out what happened. I’m now short a few hundred dollars worth of merchandise. The delivering provider could even confirm it was left in the package room.
The WiFi didn’t work for 3 weeks. The same maintenance person was sent multiple times as well as the wrong internet provider tech.
The unit is overlooking a flooring company or some kind of construction so all day long all you can hear is sawing and hammering. Dust gets absolutely everywhere no matter how many times you dust and the patio is unusable because of this. If you want to sleep past 7am, good luck.
The rooftop dog park smells so foul and completely unusable. If it was ever cleaned, I couldn’t tell. The result is pee/poop stains everywhere else throughout the property.
Location was great and safe but unbelievably expensive for what is is. I wouldn’t recommend this unit to anyone, especially for the price.