Friendly, clean, comprehensive. This place is very straightforward but had a nice charm to it during my one-night stay.
Checking in was easy, and I was messaged a reminder ahead of time to bring an ID and credit card (in case “you break something or steal”). My only issue with check-in was a relatively lengthy electronic Terms and Conditions / contract that they didn’t have a paper copy of for me to keep.
From what I could tell, the location was pretty safe for SF, and there’s a Walgreens right down the street for essentials. Plus good restaurants and nearby public transportation right at your fingertips.
The actual hostel is quite nice... well-made bunk beds with enough privacy for the price. Comfortable, clean bed and bedding. Generous shared kitchenette with some shared snacks. Two bathrooms, one shower. Washer/dryer on site for a fee (guests aren’t allowed to do their own laundry - only staff/hosts). Outdoor shared space. Wooden lockers available, with locks also available. The front door is also only accessible by pin #, which they give you, which was an added level of protection.
You can have a guest over - for $15 and they’re not allowed in the beds.
I was permitted to keep my belongings in my locker past my check out (but not later then 10-11 pm of that day iirc) which was great because I had a day out planned and having the bulk of it off my person was a relief.
The people seemed friendly, and overall I felt very comfortable and safe here. The only two minor complaints I have are about not having a physical, paper copy of the Terms/conditions and that I wasn’t provided a towel (and didn’t know they were even provided until I saw them on other unused beds at check out).