First of all, how do you describe the worst experience ever? Would you start with a check-in person that didn't tell us there was an elevator conveniently disguised as a f-ing run in the mill door or the 6 stories we had to climb with 4,500 lbs of luggage? Or the fact that it's located in the butt crack of 2 ridiculously large buildings with no working shower head and horrible parking (which was not included by the way). With more directions and description this could convenient