We arrived on Christmas Day and were warmly welcomed - Ver and his team were making Christmas lunch for the guests. Check in was easy and our room was ready early. Our room was at the back of the hotel, very clean and quiet for the central city - some city noise (as expected) but hardly any noise from other guests. Shared bathroom facilities no issue for us and were always clean and available. The only thing to note is that the hotel decor is a little bit dated - no issue as long as you are aware of what to expect. Location very handy to Union Square with some good eateries/bars nearby. We also walked to and from Fisherman’s Wharf several times - about 40 mins uphill and downhill. Check out was also easy and the staff member helped us book an airport shuttle. Thank you!