The suite was small but sufficient for two people. The coffee and tea was a really nice extra touch. Phil responded to our request for more towels promptly. The neighbourhood is a gem. There is a whole main street full of little restaurants and shops where we came back to eat twice during our stay. Staying outside of downtown is a great experience and let us get a different view of the city. The location is VERY safe and SO close to the Muni. Only about 10 minutes to downtown. Our only issues were that it was quite cold in the suite and the bed is extremely hard if you aren't used to hard beds. There was an extra duvet in the closet so we were able to stay warm in the end and we got used to the bed after a few nights. We never met/saw Phil but felt safe in the home.