Sorry for the delayed response. It was a really nice stay. I was in SF for a short trip. Catherine is friendly and quickly help me resolve all concerns, she also introduced many places of interests to us. The last day we met Micki, she is talkative and we had a long chat about travelling and cultural differences between Chicago and SF. The room is clean and tidy, we have a private bathroom, and linens and shampoo are offered. The commuting is easy, Catherine and Micki already prepared a detailed instructions. I would highly recommend to other guests. I would also consider to stay there again next time if available.