She kept calling to make sure everything was ok, at the beginning and at the end. And she had answers for the questions. The descriptions were all accurate. Only problem we had was figuring out where to gas up to return the car. There are not a lot of gas stations in the City. we located one on our way back, but that was not her fault. We had a great time, and our friends also had a great time. It felt like we were staying with friends.