I do need to give this place credit that it situates in a good location, and it is clean. The host was very responsive to my messages. However, the bed was squeaky and there was an odor in the building and inside the room. There was no water the next morning due to the water main broke, so the water district had to turn off the water. We tried to wait for the water to come back and followed up with the host, but the host just replied me “ hopefullyy the water will be back on soon”, which was not helpful at all. Since the host was not able to tell me the time of the water resumption this entire time, we got no choice but booked another new Airbnb and left this host ‘s ( Charles) Airbnb. I tried to explain and asked the host for a refund again, but he said it is just a temporary issue and never offer me a refund ( not even partial refund). Luckily, I eventually got a refund from Airbnb, but the host never take initiative to follow- up the incident with me.