I ended up meeting Mary immediately upon arrival as she was outside assisting other guests. She immediately grabbed my suitcase with a cheerful Hello and carried it to the Penthouse room for me. Wow. Gorgeous building but the last flight of stairs was the steepest I have ever walked. The handrail made it feel safe going up and down. The place was spotless, the private patio perfect, and all guests were respectful. Mary offers some fruit and quick breakfast bites which is really nice! This is a gem when you realize the people next door at the Ritz Carlton are paying more for one night than you are paying for 3!