I had the opportunity to stay at Annette's while attending a conference in San Francisco and had a great experience. Her place is only a short walk from the Union Square area and was a great alternative to a hotel. I arrived late at night, and check-in was very straightforward using the lockbox and the fridge was stocked with everything I needed for breakfast the following morning. The place was very clean and comfortable and there were useful instructions throughout the apartment. Everything was as advertised and Annette was very easy to get a hold of and was quick to respond to any requests I had. I would highly recommend staying at Annette's!