This place was great for our trip as we were trying to save money. There is public transportation only a couple minutes away that took us to the more downtown areas of SF we really wanted to see. I will say the walls are not the thickest and we heard the neighbors a couple times, but i rate this a 5 stars still because it was great value and still worth it. Kyoko was very kind and you won’t have any communication problems. I do recommend this stay: clean, affordable, smooth process