Sean was very responsive and welcoming to his apartment. His description is extremely detailed and accurate. I, as a younger woman, didn't feel the most comfortable walking at night around the area, however during the day it was completely fine if you stayed on the nicer streets like Folsom or even Howard. The apartment is extremely clean and having the washer and dryer in the unit is a big bonus. We had a little issue with mosquitoes the first week, but Sean was very prompt with getting custom screens made and put it and brought over extra fans for comfort. Overall we had a wonderful experience.