Pros: the bed was comfortable, the place stayed cool with windows opened up, and Emily was very responsive
Cons: The overall cleaning of the place needed work. There was no TP, shampoo, or soap for the shower when I arrived. To be fair, Emily brought some right down when I let her know and said her cleaners should have restocked those items. However, I also found cereal on the floor, candy wrappers on the floor boards by the bed, something sticky covering one of the kitchen chairs, and ants crawling around the place (plus existing ant bait traps so I don't think this was an unexpected and/or new issue) which made me wonder about these "cleaners". I let Emily know and she did promptly respond, however rather than putting down fresh ant bait traps like she claimed, I heard someone spraying something in the apartment and when I checked I found the old traps in the trash and a puddle of something that smelled like chemicals on the floor where the old traps were. I'm guessing it was some kind of poison and the next day my throat was crazy sore and it hurt to swallow. Luckily that only lasted ~24 hours.
I hate leaving heavily negative reviews, but reflecting on the whole experience left me perplexed. I have stayed at many Airbnb's in the Bay Area and only encountered ants one other time and the host refunded a portion of the amount paid without me even asking.