The only contact we had with Stephen was at check in, he was very nice person. Great neighborhood with easy access to the studio. Listing states private parking on premises/driveway but you cant park there because the owners garage is in front of the driveway. If you park there he cant get out. It wasn't a problem plenty of street parking and we parked in the same spot just 7 parking spots away from the from the driveway the whole time there. Studio was very clean and had everything you needed. Pillows need updated they were flat after the first day.We would stay there again the next time we are in the area. Great place to stay.