Sarah was fantastic! She welcomed us very warmly and laid out all expectations kindly and thoroughly. If we ever had questions, she answered them promptly and was very easy to get a hold of. The place was in a quiet/lovely part of San Francisco, very close to the areas we were interested in going to. Very clean and organized...everything is available for a perfect stay! My partner and I were very comfortable and never had any issues. If you want relaxation and a worry-free environment, then this is the place to stay. :)