We had a really great stay here! Location of this suite is fantastic, only 2 or so blocks from Golden Gate Park and restaurants. The suite itself was better than we could have ever imagined, it was private and extremely clean. As other reviewers have mentioned, the walls are thin so expect to hear the others in the neighbouring suite. With that being said, we didn't have too much of a problem with that. Though we never formally met Su, she was very accommodating and the instructions to enter the suite were very clear. Overall an amazing experience and would not hesitate to book here again on our next trip to San Francisco!