This apartment is very well appointed and conveniently located got someone looking for a stay in the Castro / Mission area. Could walk to Castro and Dolores park. The garage is convenient if you rent a car. Prior to our arrival, instructions given by Cameron and Kathleen were spot on and we had no trouble getting into the apartment. However, an unfortunate incident with a door in the house because of which we were locked in and the interaction with Cameron about that really left a sour taste in the mouth. There is a door in the corridor that connects the front of the apartment and the living / dining area to the bedrooms. On our second night there, the door closed (possibly because of the wind) and we could not open it from inside because the door knob was faulty. We could not get access to the living room area and our things there even if we could get out through the back and the garage because we had dead-bolted the front door for safety reasons at night and therefore could not open the front door with the combination lock. When I contacted Cameron to help us with this, he was extremely rude and blamed us for somehow causing a problem with the door. Offered no help whatsoever and just told us to go figure it out ourselves and call a locksmith, which we did and paid for the door knob on his apartment to be fixed. The entire morning was wasted as a result as well. We have sent him the receipt for the payment that we made to the locksmith - let’s see if we get a refund. We haven’t heard back for 3 days since I sent them the receipt.