The place was amazing, exactly as pictured. Was clean, comfortable, and had everything we needed. Vivian was very responsive and helpful. We arrived late (around midnight), but with the instructions she emailed the day before we were able to check-in without problems.

The neighbourhood is mostly residential, fairly convenient as it's right off a main street with frequent buses and a 15 min walk to golden gate park. The only issue as some reviews have mentioned, is the noise from upstairs, very loud footsteps - not for light sleepers. Not an issue at night, but it can get loud in the mornings. This didn't bother us too much though, it didn't ruin the experience at this rental.