Jack was very friendly and welcoming. He was always responsive to emails. Jack made us feel at home and gave us a tour of the house, showing us a shelf in the refrigerator and bathroom which was labeled Vista Room which is the room we were in. It was nice to have your own shelf for your toothpaste, etc. and a place to keep any personal food.
In the kitchen he had a bowl of snacks and K Pak Coffee maker to make coffee or tea. He was very hospitable.