Mark was very easy to work with and very welcoming. I made a last minute booking because there was not enough space in my parent's house for Thanksgiving and Mark got back to me ASAP. The apartment was very clean, private, and comfortable, and I would definitely stay here again and will be recommending it to any of my friends and relatives visiting San Francisco. The apartment is also in a fantastic location. It is no more than a 5-10 minute walk to coffee shops, restaurants, and boutique stores on 24th street, and it is extremely close to public transportation.