So this will be my first negative review. We arrived around 9pm PST. Place is on the corner so it was easy to pull over and unload our bags. Side door blends in so it was a bit tough to see, like 30 seconds tough. Got in, followed check-in instructions no problem. Walked in the apartment brought bags into bedroom and then it began. Wife smelled the pillow and said “ this smells like hair product and sweat, gross.” So, I proceed to find a clean sheet that was in the room intended for the sofa bed and wrapped both pillows with it as a makeshift barrier. Now my brother in law couldn’t use the sofa bed... call the host you say? Well I wanted to, but it was late and we were tired so we lived with it. Xbox is an Xbox 360, apartment paperwork says it’s a PlayStation. We didn’t end up using the TV at all so what do we care? No thermostat in the place so it was cold but we had blankets... kinda. Sheets smelled a lil like perfume in the bedroom so we ended up sleeping on top of the quilt. And using an extra sheet that was for the sofa bed we assume. Parking is pretty crazy. We got lucky that someone was leaving close by so i ended up squeezing my lil Corolla in the spot. But if I had a sedan I would have been at least two blocks/hills away. Other reviews mentioned this, I expected it. Next morning , Alcatraz 8:30am appointment awaits us so wife jumps in the shower only to jump right back out. Black mold spotted on tiles, in grout, and shower door rails. Brother in law has a sensitivity so we knew we had to leave. Back in the bedroom there wasn’t enough light so we went to open blinds by foot of the bed and there was no wand to open them. I split two blinds with my fingers, and spotted black mold on the window weather stripping. Looked at other window by the door and same thing. Spider webs and dust at lower corner of bedroom door. Now, I’m calling Airbnb and figuring out my options. They tell me I have to leave because of the mold (I sent them photos that they later shared with the host) and they would refund me for the remaining nights but I would have to pay for the one night I stayed, in addition to all the misc fees including the cleaning fee... haha! Ok sure, now we’re rushing to pack our bags and get to Alcatraz ferry by 8:30am. Which of course we don’t make. Oh well, sucks for us our problem but Airbnb made it better by reminding me that I wasn’t staying at a “Superhost” property. So I guess I should’ve expected this experience huh? Ended up paying for a high priced hotel in union square that let us in @ noon. This host simply needs a professional cleaning service for the place. I will say the host did reach out once Airbnb told her I was “changing my plans”. The host told me that she wanted to make it right but I simply didn’t believe the issues could be completely rectified during our stay. We simply were not comfortable with the cleanliness of the property. I guess from now on it’s Superhosts only for our family! Thanks for reading.