Constnace was very responsive when I was contacting her and was a lovely person to meet. The place is exactly like the pictures and all the furnishings are so cute! Constance lives upstairs and we hardly heard a thing the 2 nights we were there. The place is a little far from the city area but there is a BART station very close and it's easy to jump on that just be prepared to walk up a very steep hill if you get one home (or get an uber home like we did). Would say here again.