The Pac Heights is a basic no frills motel with great customer service. The biggest plus for us was it's convenient location to the wharf, Lombard street, Chinatown and Golden Gate Bridge, all within a couple mile walk (or cheap Lyft), which we had anticipated. The biggest downside we also anticipated--older rooms that smelled strongly of industrial cleaner and could use new carpet and a coat of paint. But it was sufficient enough to lay our heads after a long day exploring the city, and we were welcomed each morning with a smile, coffee and a variety of pastries.