Heather was more than helpful with any questions we had. It was also raining while we were there and she made sure to supply us with umbrellas. Very thoughtful of her. The place is right across the highway from the beach with a crosswalk right there also. The nights on the beach were full of Dungeness Crab fisherman and my wife even got the opportunity to reel a couple in due to friendly locals we met. Beautiful location which was everything it was advertised as. We would absolutely stay there again if available on our next trip to San Francisco.