I needed a last minute accommodation after I booked a great deal on a flight to SF without checking what the surrounding hotel rates were. Of course I chose the weekend when there was a City wide conference. With that said, this by far was THE BEST DEAL. Surrounding accommodations were going for twice to three times as much! The hotel is conveniently located in the middle of Union Square, a 10 minute walk from the Bart, 2 blocks away from great shopping and dining. The staff was warm and courteous. The room itself was modernly upgraded; however the bathroom could have been nicer. There was complimentary WI-FI and coffee, tea, and hot chocolate available in their club lounge. For someone who works in hospitality herself, I can say I thoroughly enjoyed my experience and will definitely book here again! Thank you, Dana, for responding back quickly and extending my stay on such short notice!