This place was just like the pictures. Communication was good and it was clean. I am not a city girl, so the street parking I am not a fan of. (received a ticket ($85) for not remembering street cleaning days) If you have a car, parking can be an issue because most nearby lots are full. Street parking is always an option, but not always available. My main complaint is having to put the trash and recycle bins by the road every Thursday and return them to the garage after they have been emptied. I stayed here for about 4 months. This place is near a fire station so it can get loud at times. Also, the walls are very thin... it has been times that I have heard my neighbor snoring. Any issues I may have had, they were definitely addressed in a timely fashion. Overall, this place is nice and is in a convenient location in the mission district.