Diane was a great host. She was very quick to respond and we were lucky enough to book a two night stay on the day of our arrival. Diane was very comprehensive in realizing what would make guests comfortable. Some standout amenities are clean linens with a warm comforter and good pillows, good water pressure and provided soaps, hot water kettle and tea for a quick morning pick-me-up, a water filter, and extra towels! We really felt like we were staying at a home rather than a bare bones hotel or someone's extra space. Diane was helpful and accommodating of our arrival time and parking is not hard to find even at night. We felt safe in the neighborhood as there were schools nearby and it was more in the suburbs than next to Golden Gate Park. There are multiple MUNI stops near Diane's place with the closest one being one street over. Diane also provides a recommendation list of nearby places to try that happen to be some of the best places in SF (seriously, we planned to go to these places before we knew where we were staying). We loved that even though her family was upstairs, it felt like we had the whole place to ourselves. Diane is the type of host that we need more of and that make Airbnb a great service.