Rebecca sent us detailed check-in information a few days before our arrival, along with contact information in case we had any questions or problems. The house is conveniently located between two bus lines; there was free parking in the driveway; the room was clean, nicely appointed, and quiet; the bathroom was large and nicely appointed, great water pressure, and Laurie and Rebecca thought of everything when it came to toiletries. There is a hairdryer, too. The towels were large, fluffy bath sheets. Laurie happened to be outside when we were pulling in the driveway, and took the time to give us some tips and tricks for the city, and pointed out the location of Trader Joe's and pharmacies, and gave us directions to each. The shared living area was lovely, and had yogurt, coffee, tea, milk, water, granola, and trail mix ready and waiting. We let them have their privacy, and they let us have ours, but they were available any time we had a question, and even sent a quick text on the day we arrived to make sure that we were settling in ok, and asked if we needed anything. I highly recommend staying with Laurie and Rebecca, and would stay there again if I were to return to San Francisco. This was our first airbnb experience and, based on it, we would definitely go the airbnb route again on our next adventure.