Kathy was easy to work with and responsive. We requested the booking and heard back from Kathy in a matter of hours. She provided detailed and accurate instructions for getting into the room ourselves, which was very convenient. The room had it's own entrance so it was easy to come and go at anytime. The room itself was clean, comfortable and nicely appointed -- it closely resembled the on-line photos. The private bathroom is convenient but small; we showered in the common bathroom which was heavenly. The neighborhood is quiet and offers a number of cute bakeries and restaurants. We really enjoyed our stay -- definitely recommend!