As a professional in the hospitality industry, I travel frequently, and take great care to provide a positive guest experience to all hosts who open their doors to me. My stay with Jennifer was no different. I encountered some issues, alerted her to concerns, and thought all was amicably resolved. By chance I encountered Jennifer some distance away from the listing and was shocked to overhear her mocking my concerns about the lack of WiFi and lack of cell reception in the unit, and her tonal implication that I was a whiny child. To be clear, I had to physically vacate the property to even be able to communicate the issue with her, let alone reach a resolution, which is a reasonable inconvenience by any standards. Additionally, she entered the listing without consent or informing me prior to entering. While her entrance was attached to a nice gesture on her part (a bottle of wine to make up for the WiFi issues), I much rather would have had the peace of mind associated with actual privacy. I found her conduct to be unprofessional, and her hospitality insincere. Unfortunately, I would not recommend her home.