Worst Airbnb experience I've ever had. When I arrived the apartment was extremely dirty It was obvious that Karen had not inspected the state of the apartment since the last guest, nor had she hired anyone to come clean in anticipation of my stay. Upon arrival, • The bedding smelled very strongly of body odor • The towels were dirty so that that I had to buy new ones • The cabinets were covered in coffee grounds • The kitchen countertops were sticky to touch • The bathroom floor had wet hair and dirt in the corners • Almost all of the dishes, pans, baking sheets, silverware, and glassware was visibly dirty or sticky. For the pans and baking sheets, there was a layer of oil on all of them that took me a very long time to wash and I was not able to get them completely clean so I ended up not using the kitchen. The pot even had old wet rice left in it totally stuck to the bottom of the pot. Karen was responsive to my initial concerns about the apartment missing bed sheets and pillows, and the bedding being dirty. and she hired a cleaning lady to come but she only cleaned part of the apartment. She said she could come back later in the week but she never did. The cleaning lady said she didn't expect the apartment to be so dirty and thought it was in need of a very deep clean. Karen became resistant to addressing my concerns so I filed a formal complaint and requested a partial refund. Even though I did not receive any refund, Karen retaliated by attempting to kick me out of the airbnb a week early, saying that I had broken the rules by having my friend stay with me, when Karen had previously given me permission for this friend to stay there, and the friend had already left weeks before. I would not wish this airbnb experience on anyone.