Alice was incredibly responsive and kindly had the pull-out set up knowing we would be needing it and arriving late. This spot worked well for my son and I who were traveling to SF for a weekend event. We knew the area well so it was easy for us to get around on foot. Only major issue were street traffic sounds (this place is ground-level in-law unit) -- which we adjusted to over time. For the price in SF, this place is a solid value.