Konchas apartment was very clean, up to date and beautifully decorated. We only met once but she was very kind to talk to and quickly responded to messages. We were able to throw in a load of laundry as well while staying which was great. Some of the surrounding area seemed a little sketchy which is normal in any city but we still felt safe. Just read parking instructions carefully and don’t leave belongings in your car. I would return if in the SF area again!