Stephanie did an outstanding job of communicating with me during my stay, even inviting me to come upstairs and hang out with her and her son during the crazy storm we had! The space is exactly as pictured, and the bed is extremely comfortable (especially for a jet-lagged traveler like I was!). The previous reviews are right when they say this space is not for a light sleeper. Luckily, she provided a heater and a fan that made sleeping very comfortable and blocked out lots of the noise from the highway. That being said, it is an incredibly convenient location with the Balboa Park BART stop literally 2 minutes down a hill and the highway across the street. The neighborhood is very walkable and pleasant, and if it were nicer weather I would have done much more walking!