We had a great stay. Interacted with Anna in person only briefly when she greeted us upon arrival for a quick tour, but she was friendly and also quick to answer any messages later on. Pros: Total privacy, comfy bed, clean room/bathroom, great shower, grocery store with a Starbucks one minute walk down the street, pretty close to the beach, and bonus...they have an awesomely sweet cat who likes to hang out in the backyard. The only potential con is that it is located in the more residential area of SF but you can’t beat the value and it’s easy enough to get to other parts of the city through various modes of transportation.