This is the first time I've had a bad experience at an AirBnB rental, and is the first poor review I've written. The apartment is in the lower half of a walk up row style residence, in a family neighborhood. Parking is on-street and typical SF tight. The area is a neighborhood and you will need a car, Uber or other transportation to get anywhere if you don't want to walk distances. It is centrally located. Communication with the host, Dan, was all via text or email. A cleaning lady must live nearby, as she showed up on Saturday when we had difficultly getting the combination lock on the gate opened. I can't help but wonder if perhaps it's been awhile since the owners have been on-site. I was in town to attend a concert on Sunday and leaving Monday. To say I was dismayed when I entered the apartment would be an understatement. I arrived late on a Saturday and knew it was too late to find anything else. The photographs show this unit in a much better and charming light that what is really the case. The space is dank, with low ceilings, it is sparse and not at all homey or comfortable, and was frankly disappointing. There is one TV, in the main area, however there is no cable or internet hookup for watching....although a couple of fuzzy local channels are available. There is no stove in the unit. If you want to wash clothes, it is $5 per load. The laundry room is located in the garage right outside the door to the unit and is shared with the upstairs unit. The laundry machines are quite old so bringing home dirty clothes was an easy decision. I was surprised to see a sign in the apartment stating guests were required to strip the beds upon checkout and place the sheets in a laundry basket, particularly when a cleaning fee is charged. The bedside tables had packages of earplugs in the drawers, which seemed odd, until the guests staying in the upstairs unit arrived. The walls and ceiling are horribly thin, with no insulation or sound barrier. We discovered this when a large family checked into the upstairs unit on Saturday night, which left us with two very early morning wake ups due to the noise. Literally every word, every movement can be heard clearly and loudly through the ceiling, with no hope of sleeping through it. The worst part of the space was the horrific mildew/mold smell that permeates the air. It hit me as soon as I walked into the apartment. There was no obvious sign of mildew or mold anywhere in the apartment, however it's apparent there is or has been a leak and something is in need of repair or replacement. I was shocked when I walked in and smelled it - my friend, who had arrived two days earlier, had been afraid to tell me how bad it was for fear I...