This is exactly as represented in the listing and reviews. While I missed having coffee in my room (I bought from the corner shop), the only negative was the front desk staff’s attitude. HIGHLY recommend bringing your own pillow. I will probably stay here again for Dreamforce with these two things in mind: only bring 1 suitcase because the elevator isn’t easy to use with multiple and pack my own pillow. Overall, great place for a budget-conscious traveler.