Kim is incredible! She was very accommodating and was flexible with my check-out time, which was extremely helpful. The place was very clean and had all of the necessities, fully stocked kitchen utensils, and laundry. I enjoyed the environmental design and architecture of the home. It is in walking distance to the Presidio and Golden Gate Park, which was nice. This is a beautiful stay, the bed is comfortable and the tub is fantastic. I hope to book again.