The apartment was clean, quiet, safe and secure. The pictures of the apartment were accurate. It had everything we needed to make it home during our week in San Francisco. Sharon was very accessible and quickly answered our questions. She also gave us great suggestions for things to do and see during our stay. The complementary bottle of wine was a nice touch. The apartment is in a very nice neighborhood. We felt safe walking everywhere. The location was convenient and very close to Coit Tower, Lombard Street, and Fisherman's wharf. The walk to Pier 33 for the Alcatraz Ferry was less than 10 min. There were many nice restaurants and bars nearby. Overall, this was a great experience and better than staying in a hotel. It helped to make our San Francisco vacation a success.