Noreen's place is beautiful and she was a great host. We were traveling with friends and arrived and departed at different times and she was able to accommodate us. She even met us after hours to let us in. Her place is located in a great area. There are coffee shops, restaurants, retail shops, all within walking distance. We had a light bulb go out and she addressed the issue very quickly. She seems very experienced as a host and provides great customer service while being friendly and professional at the same time. I would definitely recommend her place for anyone looking for a 2 Bdrm. in the Richmond area.