Doug and Richard went above and beyond to make our stay amazing. First, they were very accommodating when we needed to rent a pack 'n play for our daughter. They even received it while we were out exploring the city. The room was large and very clean. The bed was very comfortable and was perfect after a long day of walking around all the hills of San Fran. The back garden was a perfect place for my husband and I to sit and relax after we put our daughter to bed. We felt very at home and loved staying here. Thanks Doug and Richard!