This was a retirement dream to go to the west coast. High on the list was San Francisco. I have never gone to a new city by myself and Regina made my visit seamless.She was available on the phone and was there upon check in. She directed me to bus routes, restaurants and recommended a local play, even printed the ticket for me. Regina made me feel very comfortable and I would stay there again. She made my time there perfect. Did I forget her location is great.