Samantha told us before we arrived that her sister will meet us and show us the apt. Her sister was very friendly and met us at the agreed time. We are a family of four and even though the apt is small we had a great stay. The garden is cozy and makes the apt bigger. The kids loved the tv and all the channels. But the best part is the location. It's in the middle of the Mission district with lots of cafes, restaurants and bars. It's a short walk to the BART station and buses. The hole family enjoyed the apt and San Fransisco.