Alex was welcoming and accommodating! Our room was clean and comfortable. Plenty of fresh towels. Two hall bathrooms shared among guests in four guest rooms, each of which appeared to accommodate at least two people. Small, clean eat-in kitchen available to guests. We had a desk and love-seat in our room. No communal lounge area. We especially liked the location. It was an easy walk to Balboa St., which has cafes, bakery and restaurants. It was also an easy walk to Golden Gate Park.