Upon check-in there was a heavy presence of cigarette smoke from the other rooms and we couldn't stay due to asthma. This is supposedly a non-smoking listing, but the host wasn't there and didn't care that we had an issue. He was entirely uncooperative in dealing with our concern, and said he checked with his other guests and they said they weren't smoking (duh?) Even with providing proof that we were driving back in the middle of the night because we couldn't stay, he refused to provide a refund of any sort. When Airbnb discussed this with him directly, he misrepresented the situation entirely. What a POS.