Brendan was very attentive and considerate. The room is a guest suite in excellent condition and there are a wide variety of pillows of varying firmness to choose from. The poster art in the room was made by one of Brendan's friends and is a nice touch. The room is quiet and the home is in a gated complex that feels pretty secure. The location is very convenient -- two blocks from 22nd St Caltrain and a few blocks from various restaurants. I would definitely stay here again.