Met in person for check in and went over every amenity in apartment. He was very thorough (which I liked) and had snacks as well as tons of information available for local things to do. Apartment was spacious and sparkling clean. It is a little outside of downtown - which I was aware of before booking. Quick, cheap Uber ride and you are downtown. Rigo was extremely friendly and so willing to help with any questions. Would absolutely stay again if in the area!