The neighborhood is a more residential area, nice to stay in if you are visiting. Not far from the water, right next to Geary (20 min bus ride to downtown). When I arrived, Vivian was really thorough explaining the garbage situation (trash, compostable and recycling), she also has a very helpful guide to the neighborhood (restaurants, grocery store, etc.) that is also accompanied by a color coded map of San Francisco. The apartment itself is really nice, perfect for 1 or 2 people. The reason I cannot give a rating above 2 stars would be the constant noise. I would estimate that starting around 6:30/7am and ending around 11 pm, there are bursts of 15-45 minute tantrums, no less than 4 times during the day. I can understand that children have fits and cry and scream, that being said, I have never in my life heard this much yelling/screaming/crying out of one child in my life. Vivian understood that the noise is bad, really bad. She gave us earplugs and had a noise machine, that's how loud it was. I have 4 younger siblings, a nephew, and have been a nanny in my life for children of all ages. I know that kids can be difficult, but this is different. Vivian did apologize for the noise after I complained a couple times, however her response was that it is her children's ages. Without a good nights sleep, my boyfriend and I where pretty tired for most of the trip. The apartment should not be rented in my opinion if the amount of noise is always causing complaints. I wish the noise was not an issue, otherwise it would have been 5 stars all day. Vivian did email me and offer to refund the last night of our stay if we wanted to find somewhere else. At that point we had been there already 4 nights, and where flying out early the next morning. She was empathetic about the fact that my boyfriend had been very sick and could not get much sleep due to the noise. I appreciate that, but a decent hotel room at the last minute is at least double the price. I LOVE airbnb, and will obviously continue using them. This experience was rough, but it did not ruin the fact that airbnb is awesome.