We had a wonderful short stay in San Francisco and a great first experience with AirBNB. Arthur was meticulous in his details for getting into the apartment and the parking garage. All of our pre-trip communication was good and he responded to any of my questions very quickly. The apartment was clean, orderly and comfortable. It was a plus to have laundry available so we could do a quick small load of our stinky running clothes before setting out on the next leg of our trip.