Our location was great, in the heart of Union Square/downtown close to everything, walking or Uber. A lot of great restaurants and shops. Our room was the basic setup, very clean & quite. We also had a private bath in our room, most the units had their own baths, a few didn't. The view wasn't great / all you saw when looking out the window is the building next to us. The lobby host was great. Only downside no hangers in closet and only 1 mirror. Overall it was a great experience for us. We would use this place again next time we come back to San Francisco.
4-5 stars. ! ! !