This was an okay stay. We assumed we could check in a few hours before check-in time but they were fully booked up and were happy to take care of our bags. They were also able to accommodate us in a ground floor unit given we had a heavy check in bag and the place had no elevators. The beds were comfortable and the towels were clean. The whole unit lacked in air circulation, however, especially in the bathroom. We found the shower stall too small and with a non-adjustable and leaky shower head, it took us a lot longer to get showered and out the door in the mornings. The location is great though, walkable from the touristy spots - Lombard St and an easy Uber to the wharf or to Ghirardelli square. Would consider staying here again.