I booked Read's place for my family and me, but then actually was not able to attend due to work travel. My family had an overall great stay. Comfortable, clean, and nice place, and spacious enough in that they were able to have a group dinner for 6. Easy communication, seamless check-in process, and they were entertained by cat! One small issues with a broken shower, and they were a bit confused when asked, during their stay, not to use the heater so much because of a gas bill alert. My parents are very conscious of saving money and energy, but it was also a cold week in November in SF. They used the heater for a couple hours at night before bed (not even throughout the night), and then for a couple hours in the morning, so felt this should be acceptable heater usage when we are paying to stay somewhere.