Miley was very welcoming and made it quite clear to us upon our arrival that she'd be available if we required any assistance or had any questions.
The location was perfect for us and the neighborhoods of Cole Valley and Inner Sunset are charming....lots of restaurants, pubs, coffee shops and restaurants. Great for public transportation into the city center or the airport. My husband and I walked everywhere and came to admire the constitution of the residents of San Francisco as we climbed hills and stairs (1 of them right on Willard St) to the beautiful vistas of the city.
Lastly, the apartment itself was quite comfortable with everything appearing exactly as pictured. Miley also provided us with morning starters: coffee,tea, milk and some fruit ... even a little square of Ghirardelli chocolate on our pillows of our double bed!