Check in process was difficult. The instructions was like playing a game of clue, a mystery we had to solve. Although frustrating we had fun figuring it out. We didn't relise the second bedroom and bath were seperate from the main suite. Marbelle was real nice and communication was great! She let us park in the garage which was nice because there is NO street parking available unless its 4 blocks down. Great location, and beds were really comfy