This was our first Airbnb experience and we couldn't have been happier with our decision. We really did feel like we were living like San Franciscans - the trip wouldn't have been the same staying in a hotel. Mario's apartment is quaint but has everything we could've needed and we love how it was decorated. It is in a quiet alley just a block from the center of Hayes Valley, which turned out to be our favorite neighborhood in the city. Great restaurants, shops and coffee all within a few blocks of the apartment. It's also right near the highway for easy access to/from the airport and in a central location that makes it easy to get to other neighborhoods in the city. Mario let us drop our bags off early, check out late, and was a great communicator despite being out of the country while we were there. The only downside to the stay was having to leave - we felt like we were at home by the end of the trip!