Five stars for location and value. Ten-minute walk to Moscone Center during a busy week in San Francisco. The accommodations are simple, but fine when I just need a place to sleep and keep my stuff.
Ken and Grace in Lava Lounge below were helpful with questions and concerns, and Noel was responsive as well.
I did have one issue - the water in the shower was warm but would not get as hot as I would have liked. Weird because the sink water was very hot. I have asked management to look into this.
Overall, I had a great stay and hope to stay here again as I visit San Francisco often.
Oh, and one tip: bring earplugs, especially if you have a room near the street (I did). I brought my own and slept very well.