The room was minimal and location close to union square. Although there was no street noise from our room, both in the middle of the night and early morning there was consistent loud noises (stomping, rolling around) from the rooms upstairs and we were unable to sleep. We discovered it was the cleaner who seemed to have no appreciation for either the time of day or thin ceilings. The radiators, although off, also made a lot of clanging noise during the night and we had next to no sleep as a result of both things. The front desk seemed bewildered when told and didn't offer any apology or support.