We had the pleasure of meeting Jean. She’s really sweet and answered any questions we had quite fast through the airbnb app. Checkin instructions were very clear and easy. Her home was conveniently close to downtown SF and the airport. Along with the other reviewers, I would have to say the bed was a little stiff, not too big of a problem if you are only there for a few days. Besides this no other complaints. Private Bathroom and bedroom were very clean!