This was our first Air BnB experience and we were a bit unsure what to expect. We chose Lorraine cause of her excellent rating and this was totally accurate.
Communication beforehand was good and Lorraine was there to welcome us. She showed us the room and explained how everything worked before pointing out local bus routes and eateries.
We specifically wanted to stay in the suburbs but on a main bus route and Lorraine's house is yards from the 21 bus which takes you into Market Street. She is also a 10 minute walk to the fascinating Haight Ashbury area which is a hive of activity and still thinks it's in the 70's.
Lorraine was an excellent host. She provided us with Clipper Cards which helped us get round on the local transport and this was a great idea on her behalf.
We'd highly recommend Lorraine's place for a safe and comfortable stay.