Pleasant and well furbished rooms with a well maintained common bathroom. The rooms have good sound suppression such that you will hardly, if ever, hear your neighbors and the street traffic is mostly background noise. However, if you are a light sleeper I would suggest bringing ear plugs as 9th Street is a busy street and has traffic throughout most of the night.
The area can seem intimidating as the location is in downtown San Francisco, and there are a number of interesting people on the sidewalks through the day. However, I was never concerned about walking around and found that all of the local stores had extremely friendly staff.
The location is about two blocks from the Civic Center Bart station and has a bus stop at the intersection of Mission and 9th.
The Ram's staff were very responsive and helpful to any questions and concerns I had.