Smooth communication before the trip and when I arrived Alex met me and went in detail through everything I may need. He was very sweet and attentive. The place itself is very clean, modern, practical, and close to the public transportation. The bedroom has daylight, but there is no daylight in the kitchen area where the sofa is. This didn't bother me as all as I came for the business trip and I assume that would be the same if you just come to explore the city and aren't spending the whole day in the apartment. The neighborhood itself is very cute - beautiful colorful Spanish style buildings and less then 5 min walk to the Muni train. This is a great deal for exploring the city or a business trip vs the hotels which can get absolutely outrageous in San Fran.