The staff here are super friendly and were very helpful for me during my first trip to San Francisco. The location was close to where I needed to be for my business trip, but if you are here for tourism, it is great too! Nestled into Chinatown, the hotel is close to many things and a short walk or ride to other San Franciscan attractions. The rooms were nice, clean, and comfortable. The only thing I think that would improve them is a mini-fridge in the rooms and a fan, but otherwise everything was great!