The area around the apartment is really dirty and there are a lot of homeless people around. However it is close to union square and public transportation. The room itself could be more clean and would also need a bit of renovation. The room we got also doesn't match with the pictures in the advertising. The contact for the check in and also during the stay was very good. When we claimed that the heating is not working it got replaced the same evening. If you compare the prices in San Francisco it is a cheap option but i would anyway not recommend to stay there if you are picky in therms of cleaningness.