Called ahead to make sure we could check in no issues. Of course with storming rain, and luggages, and me completely drenched. After a long drive and after already calling, they denied my partners ID. But not mine. I had a passport to show, and he had a California ID. Because we are natives, from this area, but now live in socal. We came for a funeral (last minute, you never plan for someone to die) and needed a place to stay, and they refused his stay and would not refund even though we called and explained everything! They have lots of bugs I got bitten as well. Just the worst weekend of my life.