This adorable 1920s/30s flat has such amazing potential! It's in a great neighborhood- safe, quiet, surrounded by many places to eat, easy drive to the beach and GGP (can even walk to the west end of it on the beach road). The wooden floors and large windows are charming. The front garden is gorgeous although we couldn't take advantage of it due to typical SF foggy mornings. The view out the large bedroom windows to the back garden is nice as well. The large beds are comfortable and the twin beds are fine for children (didn't work well for my teen son who's more the size of an adult). It was filled with nice touches like soaps, shampoos, instant coffee, tea kettle, and a bunch of child items that would be great for a family with little ones. The kitchen isn't set up well for actual cooking, but it was sufficient for making simple foods for breakfast and lunch. The reason it's not getting a 5-star rating comes from the level of cleanliness and the tone in Freya's response. As Freya requested - both in her description in her listing and her private note when we checked in - we immediately brought the uncleanliness to her attention. Unfortunately, her solution was to offer to cancel our reservation. After traveling for over five hours, that wasn't really an option for us, so we just lived with it. Also, and quite surprisingly, in her communication regarding the cleaning she was brusque, unkind and said she would give us a negative review for future hosts to read because we were being unduly picky (black mold in the shower and grey sticky fuzz on the dehumidifier we were requested to use and house fans we chose not to use aren't the only issues we tolerated) . If her response had simply included the offer to clean the items that really needed attention, rather than instructing me that I was expecting too much from anything but a "Luxe" AirBnB listing, our experience would have been much better and our rating higher.