Our family of 5 had a lovely time at Lily's house. There was room for us to spread out and space for us to be together. The coffee was great! The flat was very clean, the beds were comfortable and the linens were clean and comfortable. The location was very convenient to public transit and with that convenience came the homeless and the bar crowds. Two people were sleeping in the alley and I witnessed two other people urinating in the alley. I have lived in SF before, but not with kids. I was not comfortable letting my 12 year old walk the alley without a parent, but we live in the Midwestern suburbs and I am a mama bear. The other negative was the faint smell of smoke. It was not overwhelming for me, but my sensitive kid complained every time we entered the flat. Lily was available, helpful and a great hostess. If you are comfortable with urban living in a convenient location this is the place for you.