This is an excellent value in a terrific location. The unit was exactly as described, a timeshare/hotel very close to Union Square. There's a king-size bed and a queen-size foldout, surprisingly comfortable. And there's a kitchenette too, with coffee basics, etc. excellent wifi, I actually spent a fair amount of my time in the place cleaning up some work issues.
It's a busy area but the room was dead quiet. The one thing to note about the neighborhood is that the local restaurants tend to close early, as it's more of a business district. But there are several good ones close by, including a hole-in-the-wall coffee place, Fresh Brew, with great breakfast sandwiches. Also recommended: a Filipino restaurant, Tselogs, on Jones Street.
Communications were clear throughout, with great follow-up.
All in all, a great way to spend 3 days in SF!