This place was a great value and we are glad we chose it for our stay.
The room was clean, comfortable, and well-located.
We especially liked that aside from a fridge in our room, there was a very nice full kitchen (large fridge, cookware, stove, oven, coffee/tea/hot water, toaster, microwave, etc.) that we could use. This was great as eating out is so expensive in San Francisco. We bought some basic groceries and were able to eat all breakfasts and a few other meals using the kitchen dining room. This saved a lot of time and energy as well as a lot of money for us.
They have a digital concierge which was a big plus although also a source of the only problem we encountered. It is really great to be able to text them 24/7 with questions, and they were always really polite and prompt with their responses.
The only problem was that occasionally it was obvious they were not reading our previous messages or communicating well as a team and it caused some frustration. However, when we brought up the issues, they were very apologetic and worked very hard to correct the issues and make up for it. I really appreciated that and was very satisfied to see how they took responsibility and took care of us. I think there is a little room for improvement there, but overall it was a great experience and a great value.