Beth and Don were great. They were very friendly, accommodating, and easy to talk to. Beth gave me a couple great recommendations for sights to see. I was out and about for most of my trip, so I didn't have the chance to chat with them as much as I would have liked. When I was in the room, it was mostly to sleep and relax, and they were very respectful of my privacy. The location was very convenient to public transportation (BART, Muni Metro and buses), as well as shops and dining. (I'd recommend Cup Cafe, Canyon Market, and Bird & Beckett.) The room was comfortable, quiet, and clean. They have 2 dogs who were super mild mannered and not a bother at all. I would definitely stay here again, and would recommend it to others!