I have really enjoyed my stay there. The location was great: you were in the hart of the city, yet a little bit away from the crowds of the Union Square. All you might need (restaurants, shops, infrastructure etc.) was nearby. It was also a very convenient point to start exploring the city, on foot or by public transport. The room itself was perfectly clean which was one of the most important points for me. It also just looked very nice and was pretty spacious. As other tenants have already pointed out, just don't expect the flowers, picture and stuff like that from the photo. But aside from that - everything was just as described on the website. Important to know: bed linnen, towels, toilet paper were provided, a hair dryer, shampoo and soap - not. I had asked Jordan about it in advance, so I knew exactly what I could expect and what I should take care of myself. My windows overlooked a quiet hotel yard with a swimming pool, and it was very quiet. The intercation with the reception desk went smoothly every time, and there were no problems here at all. So I would say: it is a great option if you do not need a luxury room and is ready to take care of stuff like soap yourself (which is easy given the amount of stores in the neighbourhood). I will definitely consider staying there next time I go to San Francisco.