Do not stay here. I’m rating this with an incredibly low rating which I never do because I usually give positive reviews however, the lack of communication and the terrible internet and Wi-Fi is making me write a negative review. I tried contacting them multiple times to fix the internet / Wi-Fi and i was there for about 8-9 days - where I had to use my own hotspot. There was no attempt on their end to even reply to me. Using my hotspot which I pay a lot for was fine but even with that, it was almost impossible getting service to even send texts or make basic phone calls. The apartment was very cold despite the heaters. The bed was extremely uncomfortable. The couch is way too small and uncomfortable as well. The blinds are not black out. Despite trying to get a hold of them many times to fix the internet I didn’t appreciate the communication. It was essentially non-existent. Also, I was about to book this and then within the hour it went from 1K to over 1600 dollars. I thought that was strange. Unfortunately I booked it within the 24 hour cut off window to get a place so I wasn’t allowed a full refund. Then when I tried to cancel they wouldn’t allow me to get my full amount back. They noted I’d only get back the various fees that made it over to $1600. I thought that was absolutely terrible! They jacked the prices up like so high! And it is especially horrible since there was no internet my entire stay! I deserve to have all my money back. Everyone considering staying here should reconsider - if they want to be warm, a comfy bed, and steady internet. The only thing I appreciated was the clean bathroom and the fake flowers, nice smelling hand soap. It’s also far out of the way to get to the mission district. Again, don’t stay here and find something else better if you can.