We had a great time staying near Union Square. The room was spacious and clean. There was a small television screen in the bathroom mirror! All guests with a hotel pass can access the top floor - it provides lovely views of the city as well as complimentary tea and coffee. We bought a Muni Passport at a Walgreens near the hotel and it allowed us unlimited access to public transport within San Francisco (not including ferries or BART) - easy and affordable. We would definitely stay here again. Thanks Dana!