This is actually a hotel but the staff is very nice. We arrived early morning and our room was not ready so we just left our bags there and went to see the city. Once we came back our bags were already waiting for us in the room. There is a shared bathroom but is very clean. There are quite a few homeless people on the street but you are close to everything. The only downside of our trip was the bed which was uncomfortable. Other than that we enjoyed our stay!