Overall, Ken and Natalia are very responsive and helpful. And the house is kept very clean. The location is good. It is only 3 miles to downtown, and there are a lot of very good restaurants nearby. And I feel it is generally a safe neighbourhood. But the construction next door is kind of annoying. And the sound proof of the house is not very good. If you are not a sound sleeper, you are likely to be waken by activities of your roommates.