Michelle was easy to communicate with and entry into the apartment was effortless. We really appreciated the complimentary welcome food pack Michelle put together for our arrival. Very thoughtful. The apartment was smaller than what we expected and roughly the size of a hotel room except with basic cooking facilities included such as a portable induction cooktop and a microwave as well as a small sink and small fridge. A bonus was the washing machine and very large TV. The bathroom was very well equipped with a wonderful shower rose(s), heated toilet seat and a built-in bidet! The bed was comfortable and there was high speed wifi. The apartment led out onto a small outside garden space which would have been nice if the weather in San Francisco was warmer! We enjoyed the quietness of the neighbourhood and it was far enough out of the city not to be a hassle in the commute to the centre of the city but close enough to only take 15 minutes to get in there. The Muni station (West Portal) was about a 7-10 minute walk from the apartment. All in all, we would recommend Michelle's apartment.