Firstly let me start with the location was amazing. Only a 5min walk to the gay clubs of San Fran. We walked once into union square which took about 40mins but caught uber or lyft all other times which was really cheap and super convienent.
The hosts have been great with the keyless entry check in and check out system it made arriving and leave a breeze. Never actally met them but as they live above the house always knew they were close if we needed them.
This is the first air bnb that i have stayed at that didnt have a washing machine and dryer but with a laundromat across road was no drama at all.
I did however miss when i made the booking the section regarding the noise from them living above. This was made clear to me 2 days prior to checkin advising that they live above and have a young family.
It was very quiet at night and they did provide ear plugs and a white noise machine. Where we did have the problem was the nights when we came home late and wanted to sleep in during the day. The constant banging and footsteps made this unbearable.
I would highly recommend this place due to location and ease and convience but if u want to stay up late and sleep during day prob not best place for you.