I really wanted this to be a good experience, I read previous reviews and I am personally ok with limited TV channels, no air-conditioning and in my opinion, other minor complaints that others had. As an Airbnb host myself, I know how important good reviews are, I’m kind enough to give a decent review even when several things are missed, though everyone has a limit to what they will tolerate, mine was crossed with this experience. When I arrived, I pulled down the comforter and top sheet to immediately reveal what appeared to be an unwashed bloodstain (it was still fairly red/dark). I thought, it’s only two nights, I can deal with that. Shortly thereafter, I walked around the room and stepped on a large fingernail or toenail clipping… ugh, I said to myself, it’s only two nights, I can deal with that. I had brought some granola to eat for the morning breakfast and for snacks, decided to have a little bit, accidentally spilled some on the floor and when I used some toilet paper to gather it into a pile and wipe it up, when I lifted the toilet paper, it was covered in dirty floor bits and a very long hair from what I have to assume was a prior guest; curious, I wanted to see how dirty the floor was, so I took a bit of toilet paper and dampened it with water from the sink, wiped the floor again in a different spot, dark dirty every time, oh and now looking into the bathroom sink, it doesn’t appear to drain, or wait, it does, it just took about 10 minutes… it’s only two nights, I can deal with this. Traveling from the east coast to the west coast all day and then checking in, I was tired, I decided to take a shower and deal with my discontent with the room in the morning, when I turned on the water for the tub, it trickled out, I thought surely it had more pressure than that, if I pull up on the shower valve, will it even have enough pressure to spray out the showerhead? It barely did, so I can deal with that, I get into the shower close the curtain and I see a huge hairball on the curtain, I don’t have to touch that, the shower gel, shampoo and conditioner smell like industrial cleaning, I chose the least offensive and only use it for both body and hair (the gel). I went to bed on the side that didn’t have the bloodstain. In the morning I mention my experience to the staff and they offer for me to change rooms and a free breakfast voucher for my troubles, I don’t accept either because I can’t imagine any of the other rooms being in any better condition and I didn’t need their breakfast, I had brought my own. I returned to my room later that evening, they had “cleaned” my room, replaced my sheets, removed the hairball from the shower curtain, removed the fingernail/toenail (yes, I left it for them to clean up, I clean up after other people all the time, this is one time where I didn’t want to), or so they thought, as I’m looking around the room to see the marvel clean job they had done, I notice a little black thing in a crevasse between the tub and the wall by the sink… I get closer and… it’s a cockroach. I have to say not much surprises me anymore though this one was quite ironic, given they just cleaned the place and who shows up? Yeah, incredible, that’s my limit. In the morning when I told the host about it, they said they would give me 20% off my stay. Srsly? I can’t, I wouldn’t have booked this place had I known there would be this many problems and for me, it was not worth 80% of what I paid, it really wasn’t worth it at all. I can not recommend giving this place a chance, given they have been unresponsive for 5 days since I requested the maximum refund at this point which is roughly half. Now, if you are wondering, is this real or a hit job on this poor hotel? I took pictures and reported everything to AirBnB, because it’s inhospitality like this that drives down the quality of Airbnb offerings and it reflects poorly not only on AirBnB but all hosts when hosts like this have 4+ star ratings and, again, as host, myself, I wouldn’t consider them a 1 star. I do sincerely hope they address the issues they have there, it has so much promise to be a nice boutique experience if they just focus on the fundamentals.