There was a hiccup with checking in via the OpenKey app (was because of me, not them!) and we were helped by Linda over the phone, who was great. I loved the assortment of teas in the kitchen and the location was stellar. Tons of cool shops and restaurants.
The inn has some stains and smells but nothing atypical for a building of its age. Housekeeping does a nice job.
There was some jackhammering going outside of our window at odd hours but both my friend and I had no trouble sleeping because we were so worn out from our daily adventures.