I never met Josh -this is a building with several rooms on three floors, not a 'home' as my other airbnb places have been. Josh emailed all of the info and answered my questions via phone or text so communication was not lacking just not in-person. The area is lovely -a very short walk to Haight St., The Panhandle, and Golden Gate Park. My room was very small (not unexpected) but clean and cozy. The bathroom, very old but reasonably clean, was just outside my door, shared with two other rooms but never a conflict for use-time.