My family of four had a great experience with Patti and the flat. Patti was welcoming and available but never intrusive. The flat was perfect for us and walking distance to the Circus Center where our boys went to day camp for a week. The bed was very comfortable and the pull out couch was just fine for the boys. The kitchen was fully equipped and the unit was clean when we arrived. The location is great and walking distance to Golden Gate Park. We enjoyed the local Cole Valley neighborhood a few blocks away on Cole St. There is also a fun pinball place called Free Gold Watch on Waller. We had a good meal from a food truck (Off the Grid) on Thursday night at Waller/Stanyan. The flat is close to the Haight where there are some interesting characters, but Downey St. dead-ends at Waller and does not go through to Haight, so the street was quiet and felt safe. We would not hesitate to go back and stay in the same location.