I found this to be a great unit for me during my return back to San Francisco. Pankaj was always available to help me with any issues and proactively would ask me if whenever I saw him if I needed anything. I had an issue with the internet which he went out of his way to address. Everything was very clean as there is a housekeeper who comes regularly, at least once a week. The foam mattress is great, the bathroom is very nice and the nice washer/dryer by the room makes washing your clothes very convenient. It's a great location and very close to the great restaurants on 18th Street which have nice outdoor dining.