Fanny and Vikas are friendly. We had trouble with the heat at first and Vikas kindly helped us very quickly. Following are my personal pros and cons of this place for reference, but in short I recommend this place!
Pros: Spacious for a small family. Have everything you need. Free parking. Good communicating and fast respond.
Cons: They don't have bathtub as listing. There's a jacket and a bath towel form we don't know who in living room and on dining table, which is a bit weird but not a big deal.
Overall, this is a good place to stay if you want to stay away from the rush in downtown SF. It takes 20-30 minutes to drive to downtown area. Just keep in mind that there will be traffic jam on weekday mornings heading to downtown.