Chan had a fantastic place that gave the feel of a Hostel. He was in immediate contact with me as soon as I requested to book and stayed in contact with me until I arrived. He was a very gracious host. He made sure I had all amenities taken care of and answered all of my questions. He even gave me a tour of the local area. I will admit that at first glance I was a bit hesitant about the Mission District but after exploring I thoroughly enjoyed the experience and the people.