This was my first airbnb experience, and I can't say enough about how great it was. The apartment was very comfortable and welcoming. Jan was available for any and all unexpected issues, addressed them quickly, and was very pleasant and low-key. The location is fantastic - a nice neighborhood and easy to access public transportation. Thriller the Cat is a real bonus! Jan was away my first couple of nights, and having a cat curl up with me in bed really created the feeling of home. Highly recommended.