The small place was super clean and neat, and made me feel safe in downtown San Francisco. There was management staff in the lobby and he was very responsive. Adam from Landmark was also super helpful and kind. He gave me some tips about the surroundings. The place is very close to Union Square and there are a lot restaurants nearby, super delicious. In a word if you are aware of what the streets would look like, then you will be satisfied with this small cosy place in downtown SF.