This is the worse stay I’ve been to with Airbnb. I have never been ask to pay up extra to do laundry when it was included in the stay. First of all, she locks the laundry room with no access. Only can use between 8-4 that wasn’t mention in the beginning. You have to message her to open it for only a certain time then she surprise you with a extra charge $20 to use it again. I had to call Airbnb customer support to talk with the host about this outrageous charge. Even the customer service said it wasn’t right to charge us without no description when booking I. The beginning. Never in my life I had to pay extra for using the laundry machine. Also you have a broken toaster machine, half working mini oven, the kitchen floor is dirty when arrived