Garland was extremely helpful. Anytime we had a question he answered it and always made sure to give us step by step directions to make sure we didn't get confused or lost. Immediately after walking in we noticed a plate of cookies that he had prepared for us. There were plenty of notes throughout the house to help us out just in case we needed help with anything. Everything was completely organized. There is plenty of entertainment in the house. Our overall experience was great and we would definitely plan to stay her again.