Robert and Juan Carlos were kind and respectful. They made sure that I was comfortable and kept solid communication. The place is beautiful and comfortable as described. And it is conveniently located to the Castro. Also, parking was terrific!!! The times I had to park, there were no issues. I parked very close and for free. This place I will store as a place to seek on my next stay in San Francisco. I highly recommend this place to anyone who's looking for quality, privacy, and respectful hosts.