donna was a terrific host, available, informative, helpful but not remotely intrusive. on the last day when our taxi failed to show, donna was effortlessly very kind and leant us her phone as well as storing our bags. she really is a big hearted humane woman! the apartment was perfect, airy and light, peaceful and more spacious than appears in the photos, and has everything you could need. i slept on the v comfy sofa with dark blinds for a great slumber. a quiet, central, fun district a short walk to wholefoods market, public transport and the fun of the castro. wifi. a perfect stay at a great price. look forward to coming back! thank you donna.