Solo female traveller. Great value base in the city, everything is walkable and while there are areas of the city that you may want to avoid at night, there is a bus and tram that runs right by the hotel so you can get back from other areas safely. staff were friendly and helpful and room was nice and comfortable. I would stay again, there is some city noise but didn't bother me and part of the experience of a big city break. Hayes valley close by for restaurants etc