Unfortunately we didn't get to meet Jason but his Mum was great! She arrived on time, gave us a good briefing on how everything worked and gave us some tips for getting around. The apartment is close to transport (BART 8min walk and a few different buses going into downtown 1min to 8min walk.) The BART was in the City in around 8 minutes! Shopping was very convenient, two grocery stores within a 5min walk. This room is exactly as advertised and the laundry facilities were excellent - very important for travellers who have been on the road for awhile. The neighbourhood can be a bit confronting at first for those not use to seeing homeless people, but fortunately we had been to several large American cities and we had become "acclimatised". We had no issues in this respect and it appeared that most inner suburban areas in San Francisco were much the same - some a little worse. Overall a great value bnb as a base for your visit to San Francisco.