My husband and I came to San Francisco for a 6 day vacation. We did not get to meet Elisa, but her friend Ben was very positive and friendly. Elisa was regularly checking in with us if everything is OK and if there is anything we need. She was also extremely flexible with our check in/out time.
The location is probably the best one you can find in the whole area and just 5 minutes away from the ocean and all the rush. Just under the apartment is Pat's cafe where you can have breakfast of coffee - very convenient. We did not spend a lot of time inside, but the room is very cozy and the bed pretty comfortable. Everything was as described. If we come back, we'll definitely stay at Elisa's again.