This is a delightful, small apartment in a great neighborhood. The entrance is through a locked side door that leads you through a spacious, private patio. The apartment is very quiet - it's in the back of the building, so there is no street noise at all (it's not a noisy street, in any case). There are two bedrooms, each with a comfortable queen-size bed. The mattresses are perfect - firm, but not hard (great for somebody with a bad back, like me). Everything is in excellent or new condition - beds, blankets, towels, lights, bathroom fixtures. The bathroom is beautiful - up-to-date jacuzzi, shower, double sink, cabinets. The kitchenette is tiny. It has a mini-fridge, microwave, and coffee-maker (all like new). Also a table at which 4 can sit and sip comfortably, but you can't do much cooking (though you hardly need to, considering everything that's within walking distance). There's no living room, but in good weather, the patio more than makes up for it. It is very large and fenced-in, right out the door of the main bedroom. You can hear the neighbors talking, but can't see them. The apartment's location could not be better. Shops, markets, restaurants, cafes are along 24th Street, which is about a 5 minute walk. The J Church trolley is about the same distance, and BART is not much farther. We were able to get to the Montgomery Street station by trolley in about 25 minutes. Susan is very easy to communicate with, and responds quickly to any questions. We would not hesitate to stay there again.