This was my very first Air B&B experience. That being said, I honestly had no idea what to expect. After realizing that my flight landed at SFO airport at 8am I immediately messaged Gina and she promptly got back to me within 24 hours saying that she would make an exception for me to check in early. When we got to the front door, Gina left a note with my name and a lock that was easy enough to open with her directions. It's on the 2nd floor with no elevator, so don't bring any suitcases too heavy. The room was just like the photos, blue, clean and decent sized. However, I do wish one of the closets or armoires were empty so our luggages wouldn't take up all the free space. There's a mini-fridge in the room as well and with plenty of outlets! The house was clean and the hosts were friendly. The neighborhood seems to be in the China town part of Richmond but we didn't mind because we were there for Outside Lands and it was literally a 10 minute walk to the main stage entrance. There's a mini-mart/liquor store a block away and was SO convenient for drinks/chips/toothbrush. If you're trying to stay in the downtown/city part of San Francisco I wouldn't stay here because it's so far west, that the cab rides will add up. This location, for me though, was perfect!