We were very disappointed on our recent stay and here are the clearcut reasons. 1- Broken Sofa Bed: On our first evening's stay, my 2 young children slept in the back room's sofa bed which was difficult to pry open due to a piece under the sofa being broken. The sofa, which had ripped fabric with visible wear and tear, additionally had a thinning, old, worn-out mattress with a broken spring that creaked throughout the night whenever my kids moved. I would not advertise the back room sofa bed as a comfortable or acceptable place for a adults or even small children to sleep in. 2-Dusty home, DirtyTub: The following day while the children while playing hide and go seek, they called us for a discovery under the 2 beds- a VERY thick, apparantly untouched dust layered under the bed with cobwebs emanating from the mattress. I really wish we had not seen that. Also dusty were the TV unit and the bathroom fixtures. 3-Dirty bathtub: Poor upkeep of the bath tub was also evident as it was lined with soap scum before we even bathed. Unpleasant to see and bathe in. 4- Limited amenities. For our one week stay, we were allowed 1 roll of paper towel, 2 rolls of toilet paper and the same 5 to 6 towels for our family of five's one week stay. I wanted to wash then realized, there was no detergent available either. 5-Lack of Consistent Follow Up by Owner: The broken sofa bed was repaired the next day, but we never touched it again. She did bring extra hangers upon request and the paper towels, toilet paper and bathing towels were replaced after a personal phone call. However, follow up for the cleaning was NOT as smooth; she had assured me via text that someone would come to re-clean the tub AND dust under the beds the next day at "either 10 am or 4 pm" I thought "great" and we left on a 2 day trip only to return and find the same dust and soap scum still there. It wasn't until I called her personally to express my dissatisfaction that she defended her stance by saying that housekeeping did not come because I did not text her back confirming the time of either 10 am or 4pm.. in the name of protecting my privacy....Really? The text never indicated to select a time and she later noted that. Finally, the day after the 2 day delay, the owner followed half-heartedly with a resulting clean bathtub (on the 6th day of our 7 day stay) but the cobwebs under the bed and dust stayed untouched as of the day we left...despite her verbal and written promise to clean it. 6- Defensive Stance by Owner: More disappointing than an broken sofa bed, the dirty tub, the dust, and the inconsistent follow up, was the owner's continual justification for all of the problems. For example, stating that she didn't follow through on re-cleaning because...