This is a good, no-frills place. It was basically like a low end hotel room in a hotel with no amenities. But I don't say that in a bad way. It got me in the neighborhood I wanted to be in and I was out of the room 90% of the time. It was definitely more stark than the pictures, but it was clean and fine. I messaged them once and didn't hear back for 6 hours. But 1 hour into waiting I just called the place and got immediate assistance anyway.