Jason accommodated my parents, visiting from the east coast for their FIRST airbnb experience. He was responsive to our communications and their peppered questions upon checkin. The location is a few minutes walk from the BART which is very convenient for SFO and they walked pretty much everywhere. They are used to NYC so they are used to seeing city life, but parts of SF are still harsher than NYC. They didn't have any issues with safety but think others who haven't been exposed to city life might be surprised. Otherwise the room was spacious, bathroom was incredibly clean and to my mom's standards and Jason has a lot of amenities for guests. Thank you for a great visit!