My boyfriend and I stayed here on our first visit to San Francisco. I had a lot of helpful correspondence with Samantha before we even got there. Once we arrived we had a very thoughtful guest handbook that detailed everything from transportation to tv instructions. We met her on the first day and she is very pleasant, welcoming and easy to get along with. We really appreciated the bits of home like a coffee maker, comfortable couch and washer and dryer. The Noe valley is a quiet, restful and picturesque area of San Francisco, and the place is easily accessible to Public Transportation and anywhere you want to go! We really felt like we were at home there.