Lorraine goes out of her way to ensure you have a lovely stay. She has even set up a folder offering her suggestions of where to eat, what lines you need to take for transportation and even provides clipper cards to use. She is very quick to communicate and answer any questions you have. We would highly recommend Lorraine's place if you are passing by San Francisco. We felt right at home and public transport is basically at your doorsteps and within a short stroll to the Golden Gate Park! Thank you Lorraine!