Lucia was absolutely amazing, from the minute I contacted her about renting her apt in San Francisco. I stayed in her place for 4 months and she was so helpful and kind and really went out of her way to make me feel at home. She was easy to get ahold of and accommodating. Lucia contacted me multiple times to check in and I actually switched apt half way through my stay and she flexible and helpful with that exchange by contacting the Airbnb people and figuring out how to make the switch. This was my first Airbnb experience and she really made it easy and reliable and it was an amazing experience overall! Thanks Lucia for all of your help! I can't wait to rent your place again when I am back in San Francisco!