In the heart of the city with Union Square about 3 mins away by foot. It's near BART station, Muni stops and even cable car station at powell-hyde. There was no ref in the kitchen though, and on a Sunday kitchen opened a little late than scheduled. Don't be intimidated by the elevator though, hahaha. The room is newly renovated and very clean. There was daily cleaning but it's okay because we only stayed 3 nights. There's a thrash room in the floor so that your room won't smell - throw your thrash yourself.