This place runs like a hostel/hotel. I attempted to reach them three times through AirBNBs messaging system and never got a response. Check-in was scheduled at 3pm and the room was not ready, we waited an extra 30 minutes, but the couple before us waited an hour for their room. Our sheets had a stain that was yellow and dried up... other than that it was clean. They provide shampoo, conditioner, body wash and hand soap.
There is one elevator it fits four people max, it appears to be old. Otherwise take the stairs, which is enough for one person to go up and down. You get 50% off breakfast and 10% off lunch and dinner at their hall next door, we didn't know when breakfast ended so didn't take advantage of that. Check out was easy. It's a great location if you're looking to do a lot of walking in downtown. We parked at one of the parking structures and paid almost $35 for 24 hours, it would have been more if we had taken the car out of the structure.