Hotel Bisou has a lot of potential but was not what we expected. First, the pictures advertise a bar + restaurant onsite. The website even advertises that you can "Dine at the Gibson" with the hours listed. Neither amenity was open the entire time we were there with no explanation from staff. There's a small breakfast offered each morning, that's it for food/drink. The area is very seedy. Like much of SF, the hotel is right near lot of homeless camps and you basically have to pay to park in a garage or risk being victim of a "smash and grab". This isn't the hotel's fault but good to note. Also, the rooms aren't as fancy as the photos but they're suitable. Staff was fine and helpful but seemed a little inexperienced. Make sure you mention you booked THROUGH AIRBNB. I was charged a 2nd time even though I said I had a reservation because they didn't see it in the system. It was resolved...but seemed weird. Overall a little pricy for what you get but it's a pricy area. It's a fine stay.