We had a last minute need for a place to stay, and this turned out to be a great place to be for our activities while visiting. We loved the confidence of a garage to keep our car at while we walked to visit the sights of San Francisco! Upon arrival, our room was not ready, and the only reason that was hard was we had grumpy kids needing a place to lay down. I think it was not a usual situation for them, and they seemed genuinely interested in getting the room ready for us.