Alex and Daniel offered to meet us upon our arrival, but since we weren't sure exactly when we would arrive, they, instead, sent us a very detailed set of instructions on how to get into the property. They were very polite and kind in all communications and generous with their offerings in the room. Every necessity was taken care of. The location was perfect and within walking distance of everywhere we needed to go. It was a friendly and safe neighborhood. I would definitely recommend this listing to anyone visiting SF. In fact, we did recommend it to some people while we were there!