As the other reviewers warned, yes, there are a LOT of rules. My trip was off to an awful start and became stressful very quickly when my flight was delayed several times, causing my 12PM arrival time to turn into after 8PM. I was very communicative with Lulu during the whole process and let her know early in the AM as soon as I found out the flights were delayed. I gave her a warning that the flight would most likely arrive late in the evening. She stated that she would not be able to let me check in after 8PM because it is in her house rules, that her Airbnb is not for those with hotel expectations, and she already moved her entire day around for my original arrival. Said "let me get back to work now" when I was trying to figure out what the heck to do. Suddenly I was scrambling to look for another Airbnb/hotel for the night since I didn't anticipate Lulu letting me check in. I didn't want to stress myself out even more so I made other accommodations for my first night in the city - I was in between connecting flights so it was challenging enough to figure out how to adjust my plans from Lulu. I checked in the next morning instead - decided to give Lulu a fresh start and not let the first instance ruin my trip.
She is EXTREMELY particular about the way things are in her house. I accidentally turned on the wrong light on and she chimed out of nowhere "please do not turn that light on again Christina". Then messaged me to tell me she put duct tape over the light switch. I basically ended up feeling extremely uncomfortable and that she was watching and listening to my every move, so I couldn't rest comfortably. There were WAY too many rules that she WILL hold against you (I already anticipate her response to this review claiming that all these expectations were in her rule book and I should have read it) that are pretty unreasonable for a person to remember 100% of the time. Sure, an Airbnb should not be expected to be as accommodating as a hotel and I get where she is coming from with rules to hold boundaries and space for her+her family, but I would think that an Airbnb "host" like any good host would be understanding and accommodating to their guests to some extent and have more empathy. So disappointed in how she handled my situation. I checked out of Lulu's before even staying one night (no refund) since I felt so on edge and uncomfortable around the host. I will not be staying or recommending this Airbnb.