When we first arrived immediately the customer service was amazing. It's walking distance to shopping, public transportation, eateries, & more. The room surpassed our expectations & checking in & out was a breeze. We had a slight incident in the morning with a noise coming from the wall, but maintenance took care of it ASAP & even comped us our nights parking ($28 value) which was very kind of them. We'd definitely stay here again in the future.