Rob is very kind and friendly and accommodating. He’s in a small apartment third floor walk up on a residential street in San Francisco. The bed is a fold out couch in his office. The space is very tight once the bed is folded out, but who is really in San Francisco to spend all their time at their lodging?! Rob was easy to communicate with and very accommodating with luggage that we picked up after we had checked out. The location was great near University Of San Francisco.