Jim & the hotel did amazing with communication. The Hotel was amazing, best hotel I’ve ever stayed. Everyone at The Donatello did a great job at making me & my girlfriend feel welcomed. Hotel was really nice & clean. The Valet parking is great because many car break-ins in San Francisco. We actually witnessed one in front of pier 33 in a very public location, so Valet is great. 5 stars for this stay, Thanks Jim!