Jan was actually out of town when we stayed, but she had a proxy host Richard who was so great to us. Prior to the trip, Jan was good at communicating with me about checking-in, etc. Her apt is right in the Mission District but off the main roads so it's nice and quiet. Her apartment is spacious, lovely and clean. I have to say the best part of the entire stay was getting to hang out with her kitty Thriller. He's the most affectionate cat ever. He will sit on your lap while you watch TV. He even slept in our room with us. I love kitties.