The place was very well located. We could walk to pier 39 easily and then take mini to other places. Their cat - patches was very friendly and cute. Our 6 year old really enjoyed playing with her. Brian and Sara were very communicative and responsive. They let us check in early and removed all meat for us at last minute request as we are strictly vegetarian. However there were two issues that were very discomforting to us - finding parking wasn't as easy as what they told us. The place is so near fisherman warf that there were always people looking to park on the street side in our block and we could never find parking ourselves. It was busy labor day weekend. Also, it was the hottest day in recorded history and we came to San Francisco to catch cool air. The flat didn't have AC or large fans and it became very warm (77 degrees) and uncomfortable. This is very rarely the case in SF, though. I wish we knew about this beforehand.