Shannon's apartment was wonderful. It really looks like the pictures and the description... It is located in a very nice and convenient neighbourhood, with access to many restaurants and bars, in between Mission, Castro, Soma. It is very sunny, well decorated, and super clean. I'll certainly return to Shannon's for my next trip to San Francisco.
As for Shannon, we did not have the pleasure to meet him as we were busy exploring the city on our short trip. We communicated by text, and I'm sure Shannon would have been available had we needed anything. He pays attention to details (flowers, wine, soaps...), and the whole experience felt seamless!