After we checked into the hotel, they gave away our room to someone else who entered our room while we were in bed.
The hotel marked us as a no-show by mistake, which happens, but it would have been so easy for them to go to the room & check if it was occupied. We even had the Privacy Please sign on the door.
We tried to make the best of it, but we felt like our privacy had been violated. They gave us a breakfast voucher to make up for it ($18 value).
Additionally, a homeless person tried to follow us into the lobby and was aggressively banging on the door when we wouldn’t let him in.
I’m from NYC so I’m used to city life, but I felt very unsafe in this location, especially at night.
The TV cable did not work.
Would not recommend.