This was our first AirBNB and it was awesome! The studio was wonderful! Clean, comfortable and sunny! We really enjoyed the separate living spaces (living room and kitchen). We had been staying at hotels with one rooms so this was a welcome difference. It's perfect for a couple and you can't beat the location. One thing to note is make sure you bring sneaks - the Hill is very large and tiring. Working with Amanda was seamless. I did not get to meet her. Her mother (who was incredibly sweet and adorable) met us with the key and provided the log-in info for the wireless. Amanda also accommodated our parking need which is UNHEARD of in San Fran. It was unexpected and very sweet of her. The studio had a separate entrance which made coming and going easy. I would highly recommend this rental. Besides the location to all the great food and things to do, the family lives upstairs and is there if anything is needed. It's a great rental and one that is 100% worth the money.