We took a weekend trip to SF and this hotel location (and price) was amazing, right near all the shopping areas. The hotel workers were all really nice and everything felt pretty clean. Everyone we saw was always wearing masks. They have an app you can use to check in, request room service, and check out; which is great if you're looking for as minimal P2P contact as possible. The interior of the room and hotel looked exactly as pictured. I'd recommend cleaning all the handles to the doors, bathroom, shower faucet, sink handles. This goes for anywhere you go, especially with covid and flu season coming up. The bed sheet also had multiple dark stain spots on more than one area, which we didn't make a huge fuss about because we brought our own bed sheet (great travel tip for you germaphobes). If you have the window open, just know it'll be noisy whether it be from the downstairs traffic or from other rooms lmao. 9/10 would be back!