My wife and I came for a full week while visiting our son who recently moved to San Francisco. The private room and bathroom was clean and comfortable. There is private access, so we easily came and went as needed. Only 1 block from Japan town, which we loved. Marjorie was super responsive and we had no issues with our stay. Only comment we have, and this is a preference, is that the bed is soft. We like firm mattresses, so it took a couple of days for us to get used to it. We will stay here again.