We were able to take BART to meet with other family members; Joe provided details about alternatives to help us get where we were going. Check-in and check-out were super easy. Joe provided parking for us, too, and was very accommodating with information about our travel to the finish line of the marathon, when many streets were closed. The beds were comfortable, there were plenty of bath linens, and we were able to store our groceries, including cold things, easily. We would definitely go back.