Excellent! I was in SF for a conference located in the Union Square area. It was a short 10 minute walk to the Glen Park BART station, with a bakery and a great food market en route. 10 minutes on the subway to Powell, and another 5 minute walk to Union Square. I didn't see much of Abhay nor Nam, but when I did see them they were friendly and helpful. Abhay responded quickly to messages.