Before check-in: I spoke w/ Jessica and was able to introduce myself which was comforting.
Checking in: The process was seamless.
My stay: I was able to enjoy my stay here thoroughly. As an SF resident, it was nice to be around people that know and appreciate the city as much as I do. I had free reign and was able to enjoy my stay...considering I commuted M-F for nearly 1.5 hours each way.