It's my first time to use Airbnb, and luckily we have Sarah's house in San Francisco. Everything is perfect, house, location, parking. Sarah is a nice host, even we can't meet her. Her daughter, Laura, welcomed us when we arrived. The house is well prepared, and we are very impressed by the set-up, old but nice. We do like it. Via email, we communicated with Sarah and no any problem at all during our stay. We definitely want to go back next time. Thanks Sarah.