We stayed in the garden lookout a couple of weeks ago and had a great experience - first time using air bnb and so happy about it. Communication with Kepa and instructions for our arrival were spot on. The lookout was exactly as pictured, as was the garden and we felt very safe and at home there. It was equipped with everything that we needed (towels, hairdryer, teapot - being British this is important - wifi, maps, safe and free parking outside for the car and even 2 beers in the fridge!

Protreo Hill is a great neighbourhood. If you want a peaceful haven away from it all but within easy reach with great transport links then this is the place for you. It's a cute little neighbourhood with a couple of nice places to eat (recommend the Vietnamese) and a nice wine shop/bar where we spent an awesome evening with a couple of locals.

Kepa was super friendly, a really helpful and interesting lady who we really enjoyed talking to.

If I had to say anything even remotely negative, and i'm being seriously picky here, i'd just mention that there isn't a kitchen per se, so you have to do any washing up in the bathroom sink (which is an adequate size) and the wi-fi was a little slow sometimes.

But really, we loved the lookout, we loved Protrero Hill and we adored San Francisco. Everyone must come here!!!! Air bnb is far superior to any hotel/motel when you have a good experience8