The hosts went above and beyond to make my mother feel welcomed, comfortable, and tended to. I was extremely impressed by how fast they responded to communication during the booking process, the day before checking in, and during the stay. An added bonus was the upstairs neighbor was not only extremely friendly, but went out of their way to be helpful.
This place was spotless clean, and if you're looking to stay in a place that has a classic San Francisco but still newer appliance feel, this is your place. Bathroom & kitchen look very new, with bedroom & living room area having traditional & classic SF feel. Two blocks from Union St where there is everything from shopping, grocer, bars, coffee shops, and countless restaurants, yet still on a very quiet street. My mother who was staying there said the bed was very comfortable. Heat & internet worked consistently.