We loved staying here - the apartment was spacious, clean and attractive, easily big enough for 4 people, and we felt very welcome. It was in the middle of a friendly neighbourhood where people often said hello or offered help if we were looking lost. Close to public transport and very quiet at night but always felt safe. We appreciated the table of books and pamphlets about San Francisco, and Max's clear communications beforehand, as well as his recommendations of local cafes and restaurants.