The staff are very friendly and helpful and the courtyard rooms looked great. It is in a convenient location and the restaurants and coffee bars on Chestnut offer great dining…. However….. we had a room that was actually accessed straight off Lombard street (Route 101] which meant that the noise not only came through the window it also came up the stairs and through the bedroom door so it was very noisy and did not feel secure…… Bring your ear plugs