Staying with Josh was a great experience. We didn't get to see him during our stay, however check in and check out were very easy due to the door codes he provided before our arrival. Josh provided clean towels and washcloths, and the room even included a separate kitchen/cooking area. The only negative thing I can think of (and this is very nitpicky) is that one of the windows in the room was broken. The space is in a great location and most San Francisco attractions are a quick bus ride away.