Su's place is very clean and just as pictured. It was nice and warm every time we came home. It was awesome to have the kitchenette that had a mini fridge, microwave, keurig, utensils, plates, cups, and even a wine opener. It was just what we needed! There was also quality shampoo/conditioner/body wash from Trader Joe's that was available. The only downside is the wall to the cozy suite was pretty thin. Our neighbors had their music playing pretty loud late at night but Su was able to accommodate us and ask them to be a little quieter. The keyless entry was great and check in was extremely easy. The chocolates on the towel when we checked in was also a nice touch. :) Another plus was that it was near Golden Gate Park! We walked to the CA Academy of Sciences and the Japanese botanical garden with ease! Thanks for the great value in SF!