We were very comfortable in Flip's apartment. The only thing it lacked was a microwave but we managed fine without one. Flip accommodated our early arrival and checkout was painless. The flat was as shown on the website and very clean/neat. My husband walked to UC San Francisco each day and enjoyed being close enough to walk. Our son lives in Castro district and we walked daily to meet him for dinner ( about a 30 minute walk). So the location was excellent.