I found my stay at Annie's to be perfectly fine. Annie was very sweet and helpful with checking me into the apartment.It was a little over priced in my opinion for the accommodations, but hey, that's the SF market. Looks just like the pictures. Very clean and well kept. My only complaints are with the sheets- they didn't fit the bed very well (always sliding off the mattress) and the wifi could definitely be improved (cut in and out quite a bit), also there is a car parked right in front of the gate entrance that leads back to the apartment, and I found it a little inconvenient when trying to move my stuff in.