From the start of the booking process everything was perfect. Both Thalia and Tim were excellent at communicating. It made us feel very comfortable about using Airbnb. Tim greeted us as we arrived and showed us around the flat. A warm loaf of homemade sourdough bread and butter was waiting for us on the dining room table. It was a real treat after such a long flight. The apartment worked out very well for our extended family of four. Having a exceptionally well equipped kitchen made entertaining our daughter and her roommate very easy. There was even an ice cream maker which we used to make a recipe from the bi-rite cookbook which we had picked up after sampling their wonderful ice cream. The beds were exceptionally comfortable and the towels were very fluffy (the complete opposite of what some hotels would give you. The neighborhood was very residential but within walking distance of many restaurants particularly Asian restaurants on Clement street. We were also able to go to the farmers market on Sunday to pick up supplies for Sunday dinner. Overall our experience was wonderful and we would definitely stay again at Thalia and Tim's place.