We loved staying here! When we arrived the key pad did not work for entry to the apartment but they instantly fixed the issue. The apartment itself is perfect for a single person or couple, as we were, that need a base that is close to the centre of San Francisco and is easily accessible to the surrounding attractions. We were made to feel very welcome and offered assistance if we needed anything. The accommodation is immaculate and is also stocked with snacks, wine (sadly we did not have time to drink!), bottled water, soft drinks, towels, high level toiletries such as shampoo and even transport cards for the local tram/train network. We will definitely go back if we get the chance in the future. Thank you!