Apartment was clean, comfy and well stocked. Shower was lovely!! Location was good, in a nice quiet neighbourhood.
Tali gave us some good advice on transport links into the city (it was fun on the tram/bus journeys in and out!).
The added extra of passes to the SF zoo was a nice touch.
Communication was really good and any questions answered quickly.
The only minor issue was the kids stomping about a bit very early in the morning, but this did not ruin our experience.