The neighborhood and room was great. Close to Golden Gate Park and several nice restaurants. The room was clean.
However, we checked in 3 1/2 hrs after checkin time and the room was not ready. We had to deal our plans and make arrangements that were not convenient. There were only 2 towels that were provided and we received no had towels or wash clothes. We had to request toilet paper, towels, and and a 4th pillow. Regarding the last 2 items, we were told they were not available. Free parking is non-existent and we paid $20 for a lot a block away -very inconvenient if you have a car and want to come and go. We did get a bottle of wine for the unprepared room when we checked in, but this did not make up for all the bad things. Could be great if had towels, wash clothes, hand towels, did not have to ask for Toilet paper, and they provided 4 pillows for the queen bed.