Another drop in the ocean! Lawrence and Bruce are just as advertised: very friendly and eager to help out. They've always responded within the hour to any of my questions or concerns. I've mainly interacted with Lawrence but I got the chance of meeting Bruce on my last day when he kindly offered to drive me to BART, saving my luggage from the hills of San Francisco.
The upstairs room is very clean and faces the private bathroom. The bed is super comfortable, something to look out for when traveling. Flyers and all necessary information await the guests on the ottoman.
The apartment does offer a great view and is conveniently located: 10-15min walking from BART and just a fee stops from the airport.
I will definitely return.