The hosts were wonderful, even though they weren't there. They hired a bellhop service to leave us keys and give us an orientation of the place and the neighborhood- that too was great. Leo kept in touch with me before, during and after our trip. He asked if we needed anything and made us feel comfortable by setting up the place just like "home". It was clean, roomy and had everything he promised. We were comfortable, felt safe and really enjoyed our stay!