Just wonderful! I was dealing with late pregnancy and then a new born during my booking experience and the hosts were so incredibly understanding of the situation. I had booked the space for coworkers,so there was a bit of "middle-manning" to be done for the trip to be accomplished. They totally handled everything, would call me when needed, accommodated the guests with scheduling their key pick-up, and even dropped off complimentary gifts and champagne! I will definitely be booking here again in the future!