The location was terrific - we love to stay in this neighborhood because it's so accessible - food and convenience close by, plus the park and easy access to downtown via the bus. Patti was very welcoming and understanding as we arrived very late in the evening on our first day. She made a point to check in with us and ask if we needed anything. Our only difficulties were the slow internet and normal household sounds that come with living below others. Nothing was out of the ordinary, but it was difficult as we were traveling with our young toddler who had trouble falling or staying asleep given the sounds. I wouldn't hesitate to book here again if we were traveling without him.