Thuy and Jeff were incredible hosts. They were quick to respond to my inquiry and made sure our stay was comfortable. Thuy was available for any concerns or questions that I had. The neighborhood is quiet and near to a lot of good food and public transportation. It is near a school so definitely a safe neighborhood. Parking may get tricky at times but if you're on vacation, the muni and bart is best for exploring the city. Keep an eye out for the street cleaning signs too. They were kind enough to let us park in the driveway if we happen to come home late. The unit itself was nicely decorated, good space for 2 people. All the basics are in there to get you settled in comfortably. The full kitchen was definitely very useful since we do not like to eat out everyday. They have a computer available for use, wifi is provided and they were gracious enough to let us use their laundry facilities. They also had a lot of interesting books in there as well. It made trying to find a place in SF easier. It's always a treat to go somewhere where your hosts are very pleasant and accomodating. Thuy is an excellent chef (!) and I wish I had more opportunities to chat with Jeff and get fun SF facts like Jerry Garcia went to the elementary school on the next block. I've since found a place but if I'm ever in an in-between again, I will be coming back. A more accurate rating would be 4.5 stars just because we had two vehicles that made parking a challenge. Oh and keyless entry was the best. No more worrying about lost keys or fumbling around for them. It was definitely the best value I could find in the city!