Michelle and her family were so welcoming when I first arrived with warm smiles and the most polite of manners. Her family was even kind enough to help me bring in my luggage. I stayed in a beautiful bedroom on the lower-level of their home where a small kitchen, full bathroom, and laundry machines were provided. There was another bedroom downstairs for other Airbnb guests, although I didn't see other guests because my area was private. Anytime I had an interaction with Michelle or a member of her family, they were always so sweet and asked if I was ok and needed anything. Ask Michelle or her daughter Cindy for recommendations on what to see/do in San Francisco! They know their city well! I would absolutely stay in Michelle's home again.