First of all, I would like to emphasize that Henna's place is very well located. Rooms are very spacious, living room and bathroom (upstairs) are very big and comfortable. Views are amazing. There are large windows and, although they cant be totally closed, the house was warm enough because the heating works properly.
On the other hand, Henna tried to be nice but she was not concerned about our stay. She knew we were travelling from Spain (long way) and the day we were travelling we didnt know we have to collect the keys. We arrived at 10 pm and we were looking for the keys (she left them hidden) for almost one hour. We were driving crazy to find them.
We didnt get any information about the house or the city. We use to be informed by hostess in our previous Airbnb experiences.
The most important thing for us was cleanliness. House wasnt clean enough. We didnt have clean towels. There were some rooms completely messy and dirty.
Top floor was full of empty glasses and bottles on the table and on the floor. I guess previous visitors made a party there but It was not fair to found it there.
I cant understand how clening service is paid by us when obviously this service wasnt used.