Herbert was very friendly and quick to respond to questions. However, I’m not very happy with the rental. We asked for early check-in (because his normal check-in is 5pm- which I’ve never seen before), therefore had to “forfeit maid service”. Knowing this, I wasn’t expecting a spotless house. But there was hair in the bathrooms from previous guest and beds did not have clean sheets. Regardless of check in time, when paying a premium for an (older) air bnb- there’s a level of cleanliness and overall standard to be upheld. The clean sheets and towels that were available- were all extremely old and worn; and the sheets were all completely random. I don’t expect the comforts of a 5-star hotel when using air bnb- but this was well below quality of what we paid for.