Communication was great from the start. Jason quickly responded to my inquiry and worked with me to book another room he owned when the first one was taken. My daughter and I stayed only one night. Room as described, large and clean. Location was excellent for us, we were within six blocks of our appointment. Jason informed me he would not be town during my stay. His mother was very nice and took care of us. Bathroom was clean, hot water plentiful. Other guests were very nice and respectful. Only complaint was that the room was a little cold. I am not sure if there was something I could have done myself but we did not stay long enough to address it--and I am sure it would have been resolved quickly. Overall, great stay in a great place. Highly recommend.