Five stars are one thing but qualifiers are more important. The apartment was impeccably clean, furniture comfortable, proximity to great areas within walking distance. That brings the rental to the excellent level, but what makes the rental go above and beyond are the small touches. Offering breakfast; having a toaster with the English muffins; have home made jam preserves let alone jam; having coffee, fresh fruit, caffeinated and uncaffeinated teas available; having tape, scissors, pens in the room; soap, shampoo, conditioner, tampons in the bathroom. Calling me to make sure I moved my car to avoid a ticket during street cleaning. That's why there's the Wow! factor.
She sets the bar for other hosts to emulate.