Geoff was very easy to reach and answered all my queries very quickly and helpfully. Our timings didn't match up and we didn't get to meet in person, but even then, he made everything very easy for my companion and me. The neighborhood is lovely, with loads of hip eateries and bars with good music - Geoff gave a load of great recommendations! The house is just a few minutes' walk from the BART station and there are many bus services in the area.