Sharon left great and clear instructions regarding the apartment. The post-it notes were a cute ad-on throughout the apartment. The place was very clean, the beds were VERY comfortable. You do have to walk up a good set of stairs but that was expected and we had no issues. My 2 girls loved the bunk beds. There were extra sheets available to our disposal. The laundry in the apartment was a superb benefit. I didn't expect the noise outside in the evenings but that was only affecting the children's room - as the place is located in the city I guess that some noise is to be expected. Most of the evenings were fine. However, it dipped down to low 60sF one night/into the morning and the extra blankets were very much needed but we were still slightly chilled (this is the ONLY reason I removed 1 star). Overall I loved staying at the place and would highly recommend it to others seeking a great, spacious, comfortable location. The board games also came in handy with the kids - they quickly became experts at Jenga and we had lots of family fun in the evenings.