I really enjoyed staying at Tom's apartment in the cool SOMA area of San Francisco. Tom was easy to communicate with and left simple instructions on how to find and enter the apartment. On entering, we found that the bed had not been made since the last guest left: Tom's maid had left him hanging. Although he was traveling at the time, Tom was extremely helpful and proactive in making sure the place got cleaned up and ready for our stay, which it did. Overall a great experience.