We were pleasantly surprised at this place! For the price, it's perfect! We were right in the part of town that we wanted to be (Union Square). The room was clean and comfortable. There was hot water, cable TV, clean towels, a comfortable bed, quiet neighbors, an elevator, and 24 hour guest service. With the window open at night we could hear the dishwashers at the restaurant on the ground level but it wasn’t too loud that it kept us awake. We met Jordan when we checked in and he was very helpful and friendly. We actually got there before check in time and they let us check in early without question. THANK YOU! We will definitely stay here again.