This was a great place to stay in San Francisco. The location was perfect for us….we love to walk and logged over 45 km in three days! The hotel staff were wonderful and check in was seamless. The check in cookies and gift bag were a nice touch. The room was beautiful and clean….not big but sizeable for two people. Yes, there are homeless in the neighbourhood but during our travels we have seen them in every city. They were quiet and tucked into their tents at night and appreciated a coffee or some money. The one disappointing thing…..and this is not the responsibility of the host…..is that our truck got broken into at the parking garage. We had out of country license plates and that is, apparently, often the cause of thieves looking for luggage.