My husband and I had a lovely stay at Lorraine's. We got in very late, but Lorraine left us detailed instructions on how to get the key and get to our room. The bed was so comfortable! We sat out in the garden with wine on a beautiful evening, couldn't have asked for anything more! We already had a pretty full itinerary, but Lorraine had some great suggestions on getting around SF and places to go in the neighborhood. No kitchen, but there is a mini fridge and microwave, and Lorraine stocked us with cups and plates so we were able to have our leftovers. All in all a great stay in a great location!