This is a great place to stay. A beautiful neighborhood and a great location. Initially, I had some reservation because the room faced Franklin Street, which has a lot of traffic. When I checked in during the afternoon it was noisy and Jenny sensed I might not be happy and was more than willing to help me engineer a refund. However, I was weary from travel and rushing to a meeting so decided to stay so as to avoid the complications of a change. By the time I returned in the evening the room was very quiet (Jenny also supplies earplugs for the super-sensitive but I wound up not needing them), the room was impeccably laid out, the TV and amenities perfection. There were even fresh flowers in the room. The private bathroom and shower experience was fantastic. I'm quite picky on points like this and I loved it. Jenny also has a well-stocked fridge and is generous with her amenities. If you stay here, be appreciative. Leave the place much as you found it, don't be rude and inconsiderate, but instead be thankful you met Jenny.