Ting is a great host, she always answered my questions quickly. The place is nice, it was clean and tidy. I shared the kitchen and laundry with other guest, but it wasn't a problem, all worked fine. The room is near to Golden State Park, it's safe neighborhood and very quiet at night. It's not close to Union Square, but is very easy to take the street car (public transportation) and go there, about 25 minutes.