We met Annabelle briefly when we first arrived and she was lovely and very helpful during our stay communicating through messages quickly when we had questions. The room was modern, clean and had everything we needed. Also in a good area and we were able to walk to most places we wanted to go for food with 5-10mins and easily catch transport to anywhere that was a bit further like fishermans wharf, etc. The shared laundry was a good bonus and garden area was a quaint, peaceful space the perfect spot for resting in between sight-seeing.