We had a great experience at Jan's place. Good communication and easy to follow directions for getting keys in case she wasn't there upon arrival. She was there, and we received a warm welcome. Jan's home is eclectic, neat, and comfortable. Location cannot be beat in San Francisco. We love to walk and it was very easy for us to get around. We did take an Uber the first day to Chinatown. Jan has great suggestions for walks and hikes, Dolores Park a block or two away and the Castro a very short stroll. Definitely would return to Jan's place anytime we travel to San Francisco.