Audrey and Grandma Patsy were wonderful. I injured my ankle several days before our trip, and they tracked down a knee scooter to help me get around. Patsy also made herself available to accept a delivery of a wheelchair we rented. Truly above and beyond! The accommodations were perfect...immaculate and comfortable! The location in Bernal Heights was within blocks to restaurants, shopping, etc. and not too far from all area attractions. We had a terrific time. Highly recommended!