Norbert and Jenny were accommodating in letting us leave our luggage at the apartment on our early arrival. They checked in with us at the beginning, middle and end of our stay. The apartment was very nice and was everything it was billed to be and more. The location was absolutely perfect for visiting the city. It was a close walk to fabulous shopping and dining spots. Accessibility to public transportation was very convenient. We would stay again when we return to San Francisco.