My daughter and friend stayed here on the home from college. I booked it because of location and they said it was a perfect location in Union Square. Close to shops, restaurants, and safe area for two college girls. It's a very diverse clientele, most guests were global and spoke many languages. Not many spoke english, but everyone was friendly and nice. It was a great experience for them and they would stay again. Room was clean, well furnished and bed was comfortable. Good place to try for a good value in SFO.