We landed early the day we arrived at ten AM. We called Dave and asked if it was ready and he was still getting it ready for us but told us to come drop our stuff and freshen up. He gave us a great tour of the place and outlined the area and made sure we were comfortable with where things in the neighborhood were. They had a small basket of snacks for us and lots of documentation about the area and how to get around. They had great maps showing walking to stores, restaurants and the link in the area. The apartment was huge, especially since it was a colleague, myself and my son. It was so quiet in the neighborhood. Listen to what Dave and Regina tell you about parking and getting around if you aren't used to the city. I have been to SF a lot and I am used to the city. Parking is tough in the area later in the evening after everyone in the neighborhood gets home and they are upfront about that. I only rented a car for the days we were going out of the city. There is a Zipcar spot down the street for hourly rental if needed. (according to Zipcar) Uber and Lyfte were easy and reasonable to go to the center of the city. We never had to wait more than five minutes for a driver. There is city transit within short walks. It is very much a native neighborhood. We felt safe everywhere we walked in the area. I feel pretty much at home when I come to SF, but staying here you definitely feel like you are living as a local resident and not in the hustle of the city. Nice place to unwind after a long day of sightseeing or working a trade show like we were. Dave and Regina communicated well and were very responsive if we needed anything. I have no hesitation with staying with them again.