Jay was a phenomenal host. She was promt and always available when my husband or I had a question. Jay even let us stay an extra day when our new living arrangement wouldn't allow us to get in for another night so we didn't have to get a hotel. The location could not have been any better. Lovely neighborhood, gated apartment and a block from a bustling park. There were a few downsides. The apartment is a little run down, cracks in the ceiling and needs to be painted, very little hot water when taking showers, doing dishes, ect., broken window and very random pot and pan/utensil assortment. The cable is not basic cable as you are missing numerous channels such as Bravo, ESPN, MTV, VH1 and so on however there are more than just regular broadcast so I'm not sure how that works out. Biggest issue is NO parking, and that will cost you as the tickets are hefty and they will give you one everyday if you don't move your vehicle every 2 hours. Even when you purchase a parking pass parking is still crazy but that is to be expected in San Fran. We were there for a month but did not extend longer as the downfalls outweighed Jays goodness. There are much better options for the price, however timing is everything.