Communication was good and check-in was a breeze, especially after my flight delay. The apartment is in the ideal location to walk to cafes, restaurants, bars and as a launching point to other parts of the city.
I stayed in the large front room which was incredibly spacious. This is a Victorian era apartment with no AC and on one of the unseasonably warm days it was pretty uncomfortable in the room (having a couple of fans on hand would be helpful.) I did not use the kitchen, but the bathrooms should have been cleaner.