Michelle had great communication with timely responses. Room is minimalistic for those who plan on being out, and about during their stay. Room key was jammed in the doorknob, and was resolved within my first day of staying there. Extremely close to Golden Gate Park for people who like to go on a morning walk, or run. Easy access to MUNI after walking a block, or two. If you don't mind hearing a few footsteps here and there above you, this stay was pretty quiet, and pleasant.