Our visit to SF and stay in Pacific Heights was comfortable and relaxing thanks to Louise. She offered not only the "oasis to relax", as advertised, but warm conversation and thoughtful advice as a host. The apartment couldn't have been better located and Louise made sure we received the keys and had peace and quiet when we took a respite from our busy adventures. The comfortable patio and rooftop are bonuses. We had a memorable stay and wouldn't hesitate to do it again.