Tali was very accommodating and replied quickly to all of my questions. Very family-friendly house. My 2 year old loved playing with the toys provided and my older kids loved the trampoline. We didn't get to utilize the zoo passes due to time restraints on our part, but it was certainly a nice touch. Talis place is very easy to find, and located within walking distance to a Walgreens which was very convenient. Overall, we were very pleased & enjoyed our stay!