Kelly's quick communication from before we booked, and through the reservation was superb. The description of the place was super accurate and the cottage super clean. We loved the extra touches - kitchen appliances, well-stocked bathroom, laundry and bedding. We didn't make time to check out roof deck (next time!). My husband and I came to SF for the Escape from Alcatraz race, and to visit family/friends. The fireplace was a nice touch, as we live in Florida now, cozy and warm for a couple cool mornings.