Michael was a very accommodating and pleasant host. He met us at the apartment and kindly carried our suitcases upstairs and responded to all of my later questions promptly and helpfully. The apartment is very stylish and comfortable - great kitchen (though no dining table) and washer and dryer and main bathroom are all outstanding. We have a 4 year old and a 7 year old and it suited us as a family. We found the location very safe and quiet and convenient to the Golden Gate Bridge, Golden Gate Park and Lands End. We had no problem catching a couple of buses to get to Fisherman's Wharf. Mountain Lake Park is another huge green space which our kids loved - only a short walk away. The only downside was the patio isn't really part of the apartment - access is through the garage. We had wanted some space to let the kids out without having to watch them so that didn't suit us. Otherwise I very much recommend.