Stefan was fabulous. He checked in on us both at the start of the stay and during the stay. The extras he provided at arrival were a nice touch. The apartment is so close to the Cable Car Museum, the Fairmont Hotel, Chinatown and North Beach -- all of which I had the opportunity to visit during my stay. The apartment is nicely set up and has everything you need to feel like a local, not a tourist during your stay in San Francisco. While the sofa does convert into a bed - I would note that it isn't the most comfortable thing on the planet. Keep your expectations low on the sofa bed (as a sofa it is comfy!) and this apartment will be perfect for your next getaway to San Francisco!