Upon arrival, we could open front security door but the wood door deadbolt was locked. Took a while to get a hold of owner to unlock it. The queen mattress was really uncomfortable to sleep on as it was really lumpy and should be replaced. The bed frame squeaks anytime you move and kept us up. The 3rd person in my group had to sleep on the couch because of the condition of that bed. Other than that, the place was roomy for my group of 3 and was clean.