Ed was very helpful and responsive. The room is as described and spacious. We didn't mind walking through the garage to the entrance of the room. We had our 19-month-old toddler with us, and Ed went out of his way to make our stay comfortable. Location is great for public transit. J line, which we took everyday, is a block away and gets to Financial District in 20-30 min. From there, bus or cable car to Chinatown, North Beach, Fisherman Wharf. Bus 24 and 48 are within a few blocks as well.