Overall, the place is a great deal! I was in town for just a few nights for a concert, and it was a perfect location, close to food and the venue, a reasonable walk from the Amtrak bus dropoff.
The room and bathrooms were very clean and tidy, and the place was very quiet the whole time I was there. There are quite a few homeless folks around outside, but they're all just minding their own business like everyone else, so not a problem for me at all.
The only issue was that my room key stopped working a few times, but the folks at the office always fixed it fairly quickly, even in the middle of the night. Still would recommend, just keep the office number on your phone!