this hotel was absolutely beautiful. we were only in san francisco for a few days but this was the perfect base for us, right next to union square with loads of restaurants and shopping around. the room is gorgeous, big comfy king size bed! there were three of us so we used the sofa bed too which was super handy. i didn't speak to jennifer too much about the room as i was without internet for three months leading up to this (living in the maine woods!!) but if i'd had any questions i know she would have been pleased to answer them. thanks jen!