Bartlett Bust! I had the same experience as other AirBNB'ers. My booked and prepaid queen room was not available when I arrived to check in around 4pm. I was offered a bunk bed in a quad room which I declined and then was moved to their affiliated Hotel Stratford, which was not as nice as the Bartlett. Staff at Hotel Stratford were great, location is great, and price a great, but the overbooked room and moving to downgraded room/hotel was not cool.