this is one of the nicest place to stay in san francisco, you are able to feel like you are part of being a local staying in a local residential place. Did not manage to meet Su, but the place was super comfortable, it felt really like a private suite/ hotel. There was also amenities to cook, there is a fridge to store grocery if you have any and the bed was comfortable as well. Everything was clean and comfortable. checking in was also a breeze with no problem. only thing you have to be aware of when you are driving at San Francisco, its the parking. Parking are generally expensive around the area and residential street parking are limited, so its first come first serve. Public transport is super easy to use at this place, there are bus stops like 5 min walking and its convenient to ride to go down to the city and pier 39. Overall a pleasurable stay and would be coming back here whenever i am visiting SF