The owner (Bruce) and the house were fantastic.He was very responsive and helpful with all communication. We experienced no issues with the house, but I am sure he would resolve any potential concerns quickly. The location is conveniently located in Diamond Heights within walking distance to Noe Valley, although the walk back up is mildly steep. The house itself is really nice with a lot of space, We were a family of four and kept commenting on how much better the house is than a hotel room (or two). Plus you get a deck with peekaboo views of the downtown skyline,