I would have loved to give this place a positive review, but there were too many glaring downsides. My girlfriend and I planned to stay here for 2 months during my internship but cut our trip short and only stayed about 6 weeks because it was such a terrible experience. First, the positives... The suite is in a nice neighborhood, well furnished, and tastefully decorated. There is a beautiful back garden that is able to be enjoyed when the children upstairs aren't back there. Now the negatives...
***This listing is managed by Casa Buena Vista rentals. If you look on google reviews, they have multiple extremely negative reviews. Take that into account before booking here. You will not be well supported.***
NOISE: There are 3 children living upstairs and there was absolutely zero effort put into sound-proofing the unit. They stomp and run through the apartment all day. They drag furniture around, jump, smash toys on the ground, etc. It is by far the loudest place I have ever stayed in my life. Conversations had by the family can be heard clear as day, especially when they are entering and exiting. Absolutely no mention of the noise is given in the listing for the unit. They should at the very least warn people of what they're getting themselves into.
LAUNDRY: We were only allowed to do laundry on Wednesdays and Fridays, which was not mentioned at any point before we moved in. To add insult to injury, when we went to do laundry on our 2 days per week, there almost always were clothes left in the washer or dryer. They seemed to be completely oblivious that other people were using their laundry room and that they should be somewhat considerate of that fact.
ANTS: On our first day, there was a line of probably 100 ants moving freely through the bathroom to the bedroom wall. When we asked for help with the issue, all we got was a box of ant traps dumped into the mail slot in our door. After about a week, we ended up just taping the entrances in the bathroom and bedroom walls where the ants were coming in.
COMMUNICATION: After booking the unit, I messaged Jan (with the property management company, Casa Buena Vista Rentals) and asked for a copy of the short-term rental agreement so I could get a guest parking pass. He kept telling me he would get it to me in a couple of days, or tomorrow, etc. He flat out lied multiple times and never got it to me. I finally went around him and contacted someone directly at Casa Buena Vista who e-mailed me the agreement.