Lisa was very accomodating, considering our flights times were not at ideal times to meet 3pm check in and midday checkout but we were able to stow our luggage for a few hours on checkout day and get a bit more SF sightseeing in (really appreciated that as we got to visit Sausalito), clear instructions were provided by host - verbally and written so we knew what was expected us staying in someone elses home - first Airbnb experience for us - booking made with hesitation - we didn't know what we were in for and had a back up plan but need not have worried - fantastic to stay in an authentic neigbourhood such at the Mission District-gives one a better picture of the city than staying downtown in a traditional hotel- food and shops great in the mission region. Thanks Lisa and Shiloh