Absolutely phenominal experience. Dana was courteous, informative and prompt in all her communication. I had all the info I needed ahead of check-in at the Donatello (an absolutely fabulous hotel/vacation club only 1.5 blocks from Union Square). The room was spacious, clean and had everything I needed and the staff was exceptionally courteous.

All in all, I would stay at Dana's place in San Francisco again in a heartbeat the next time I'm in the bay area.