Within a few minutes of making the request, I got the confirmation. The place is located in the heart of mission district which has a unique vibrant feel to it. The place was really easy to locate and Shawna made it real easy to check in. The room was very comfortable and made it easy to relax. The place is walking distance from BART stop making it real easy to get around. Shawna was very flexible and easy to talk to and helped clarify any questions that I had.