I lived in this apartment for 10 weeks and it was a generally good experience. Beatrice was really responsive and helpful if we needed anything- whether that was extra bath towels, fixing the blinds, etc. As a heads up, the laundry is in the building and not the apartment itself and costs $7 altogether (I wish this were stated on the original listing)! Be sure to take photos at the beginning of your stay because Beatrice insisted I pay for a curtain that I did not rip- since she was a good host throughout the stay I ended up paying it and I didn’t want to argue. Overall, a good place to live in SF with a generally helpful host.