This place is nice, average, but a tad bit more than we thought it should be (then again, we're not San Franciscans, so what do we know?). Some of the linen was ripped, stained, or both when arriving; the whole place smelt very very strongly of bleach and took a few hours to air out. Wifi was also not working, and we had to completely reset the router in a different location (returned to the original location upon departure) to get it to work.
Jose was great in that they returned messages very quickly despite being across the world, but at some points the tone made us feel a little uncomfortable (almost sounded like we were to blame for the wifi not working by resetting it after he sent instructions on how to). Other than that, they were very accommodating.
The views are fantastic and the living room is superb- I would recommend this place to a friend/relative, with a few words of caution.