Adam and Joan are really great people! After the late arrival there was a wine and beer waiting for us as a welcome gift. It was really suprising and pleasent. We did not have a chance to meet Adam in person, but we had a really nice talk with Joan. They were replying really quickly for our requests and they were trying to make our staying really comfortable. And they were really successfull with that. Free hot chocolate and coffee was really refreshing in the mornings. :) The rooms we had were seperated from their living area and we felt like it was our small flat. Really there is nothing to make complaints about. The best features of this BNB are: free parking, comfortable bed, clean bathroom, fast internet, quiet surroundings and private entrance. Unfortunetelly we did not have a chance to say good bye in person. But we hope that we will visit San Francisco again and we will definetelly be looking for their services again!!