We had a small issue with the tub drain that did not impact our stay. Phil was quick to communicate and offer suggestions for helping the problem.
The décor has changed, and the bed is a Murphy bed in the main living space. I was expecting a bedroom from the pictures but maybe I should have read a bit more. Either way, none of these things impacted our trip much. It was cold when we were there, but the pool was close, looked nice, and was clean. We had a great time and felt the space was safe and overall clean.