I called a week prior to arrival and requested a room on the highest floor possible and on the quieter side of the hotel.

Upon check in, we were early! We were hoping for an early check in, however, our room was not ready. They graciously checked us in and offered us to store all of our bags and belongings in a locked closet so we could go about and enjoy the city or the concierge club upstairs while we waited for our room. We obviously accepted and they handed us a ticket stub to claim our belongings once our room was ready. The front desk did try to offer us a free breakfast and a AE gift card to attend a timeshare meeting. We politely declined and stated that we could not afford a timeshare and that was the end of that. They were very hospitable and told us of good local places to eat, in which we did. Then came back and changed into our swim suits and enjoyed the jacuzzi tub and top floor concierge deck until our room was ready. This was one of the best check-ins I have experienced in a hotel, and the staff was overwhelmingly gracious and hospitable. From the front desk to the bellhops ... amazing!

We were pleasantly surprised to get a 9th floor room on the quieter side of the hotel. The king size bed and pillows were heavenly! Our room was clean, smelled clean, spacious and bathroom was wonderful! Hot water and great water pressure was splendid!

Little kitchenette/bar was a perfect size and a bonus!

We would definitely recommend staying with Dana at the Donatello Hotel. Our one night stay in the city that never seems to sleep was fantastic!

Thank you for an incredible experience!