Very friendly and helpful and great about checking in with me to see if I needed anything. Two things I didn’t like were that there was no door separating the bedrooms. I specifically got a two bedroom place because of a snoring concern. Due to no door the snoring issue was a big deal. I would highly recommend they place a door on the bedroom or not list this as a two bedroom. The second thing is that the bed in the bigger room was pretty firm. Maybe it’s just me but, it was not comfortable.