My stay would have been great except for one major problem I had with the bathroom door when I took a shower in the morning. I had locked the bathroom door when I went to sleep and I'd locked my room door. When I woke up I was in a rush to get going and just shut the bathroom door without turning the button to unlock the door. I've never seen a door lock like that--similar door knobs will automatically unlock when you turn them, or not allow you to turn the door handle from the inside so you have to unlock the door to open it initially. Not this lock. If you've locked the bathroom door you'd better not forget to unlock it, because if you shut the door you're screwed. That's what happened to me since the bedroom door was locked too. This was a huge inconvenience that could have been a disaster (fortunately I didn't have to catch a flight that morning). The bathroom door should not be able to lock on people when they close it. At the least there should be a sign reminding visitors to unlock the door before they shut it so they don't lock themselves in. I wasted time in the morning on a very short visit (one night) trying to figure out how to get back in the room. Of course I couldn't contact Michael since I didn't have my phone, and I knocked on the main floor and no one answered. I wasn't even sure what floor Carl was on since this wasn't explained to me by Michael. I believe that info is in the instructions, which are so long that I must have missed it. Michael should have reminded me of where I could find Carl or his partner if I needed help, and so I wouldn't disturb the other guests. As it was, I had no idea where Michael was let alone Carl, who I never met. Luckily I ran into Carl's partner in the hallway who found a spare key to let me in.
One other issue was that there was no body cleaner left in the bathroom, or soap. That seems like a basic thing to check before guests arrive.
It's a shame that I had to experience these issues since the location is excellent, the place is nice, there was lots of info provided about the neighborhood, and I appreciated Michael's check in when I arrived as well as him allowing me to keep my bags there during the day while I explored the city. But not having any contact with Carl or knowing where in the house Michael or Carl was if I had a problem made the experience less than satisfactory. And the door issue was outrageous. What is also disappointing is I didn't even receive an apology from anyone.