On arrival it was easy to locate the key and gain access to the apartment. Upon entering the apartment, we were disappointed to find that there were no clean bed sheets or towels for us to use. We then found the previous guests dirty linen and wet towels in the washing basket by the front door! After contacting Matt, it took a while for his reply to tell us to go find them ourselves in the basement. We were not impressed! The oven was not easy to use and we couldn't figure out how to work it at all. Apart from this the apartment itself was very nice and in a good neighbourhood. Between booking the apartment and arrival we had no contact with Matt, even after sending him many messages on air bnb and we received no reply until the day before arrival where we eventually received a generic text message regarding instructions on how to get into the apartment. Overall the apartment was quiet, well equipped and homely. The TV had Netflix and the balcony was lovely to sit out on in the morning sun. Supermarket was a reasonable distance to walk to and there was a few parks we could also get to by foot.