Dana was awesome! I made a mistake and told her one day less than I needed. I got in touch with her right away and she fixed it no problem. The room and amenities were excellent. The bed was comfortable, the room spacious with a microwave, fridge and sink plus plates, cups and utensils for staying in. Big screen television with a good selection of channels and comfy couch and chairs.
The Donatello is walking distance to everything you'd want to see in the Union Square area and only blocks from the Muni, BART and Cable Cars which can get you to the rest of the city with ease. I'd totally reccomend this to friends and will probably stay here again next time I'm heading to the Bay Area. Thanks Dana!!