Cindy is personable and friendly. She helped me a lot figure out the August electronic lock, sent me the app on my phone and gave me information as to the best ways to get from SFO to her house using public transportation (BART), and other options. Her place, for me, was almost ideal, the price was right. I didn't mind the short walks over to the Moscone Center, I never felt threatened in the neighborhood. There is a very good restaurant, Rocco's (mostly Italian), right around the corner from her place (about 300 feet), which I'd recommend but many other restaurants in the area as well. If you're a tourist w/o a vehicle the public transportation may be somewhat of a challenge...BUT I like to walk. I was there on business but found time to walk through China Town which wasn't too far, and the North Beach area. A little further but an interesting walk.