The communication with Rob is professional yet friendly. He is incredibly detailed with his instructions before coming and throughout his wonderful space.
Rob met us for our check-in and greeted us with such warmth. The moment you walk in the front door of the unit your eyes immediately move to the incredible view overlooking the city! It's hard to focus on what Rob says after that. Maybe he knows that because he literally has little instructions all over the house.
The added plus of a hot tub on the patio helps when you are winding down at the end of the day.
We were in town for vacation and a book reading and this was the perfect place to relax and be close enough to the city where you could either drive or take the Muni or BART. Rob explains how to do either of those.
He mentioned having some further renovations done so I imagine that when we return (because we certainly hope to!) the already wonderful space will be .... more wonderful? How could that be ;-).