From the moment our reservation was confirmed by Jen to the moment we checked out, we had no problem with communication. Very prompt and responsive. This property is home away from home. From the beautiful original hardwood floors and wood work all over the house, to the beautiful large kitchen that we spent time cooking in as a family, and the beautiful spacious bedrooms with comfortable bedding, we felt at home. The neighbors are friendly and the neighborhood is quiet and safe. Having a free parking space was a plus! We really did have a wonderful experience and would absolutely stay here again. Thank you Shirley and Jen.