This is a nice, private room in a perfect location! Situated about halfway between the airport and the city, we had no problem accessing downtown. Also, Bernal Heights is a nice area with some great restaurants and places to shop. We only met Michael (and one cat), but he was very responsive to our messages and set up the room perfectly for the two of us. The beds were quite comfy and we slept well. Yes, you can hear some creaking around upstairs, but their schedule seemd to match ours, we we had no problem there. Overall, the place was quiet, private, and well equipped. We would stay here again.