Overall pretty disappointed with our stay at the Bartlett. We were not able to connect with the host before, during, or after our stay. Our shower did not work and we were unable to use the shared bathroom (key didn’t work). After rinsing from the small stream out of the tub facet, the water backed up and came up the drain on the bathroom floor, flooding the bathroom. We could not connect with anyone to address this issue or access a working shower. Also, the cafe was not open as advertised and the room window was facing a brick wall/ally. The staff were friendly during check-in/out and provided more towels when requested. I would not stay here again.