Beth is very prompt in responding to messages. She and Don are very, very friendly and welcoming and she set up the ironing board when I asked her about it, and they pointed me to a nearby park to go for a run. She also provided water and snacks in the room. The shower is hot and right next to the bedroom. The neighborhood is really perfect: super close to the Bart station, yet quiet and relaxed. You can go downtown very quickly and to the airport in half an hour. The room is on the first floor right off the open-floor plan kitchen/living room, so it's easy to hear when people come in the front door, are in the kitchen, etc., so that might be something to consider if you're a light sleeper or just nervous before an interview as I was.