Melissa and Nicole's place is exactly as described and more. They provided excellent directions and instructions for check in which made the process seamless. I was able to drop off my things a little early and found a nice welcome note when I arrived! The place is pristine and perfectly equipped - I was super comfortable and had everything I needed. It is airy and light and had a spacious feel, even as a studio. They have some nice laminated information about neighborhood restaurants, etc - including pictures. It is located in a great neighborhood of SF, with easy access to public transportation and within walking distance of nearby shops, restaurants, etc. Melissa kept in touch throughout my stay to make sure I had everything I needed. They are respectful of a guest's privacy, and yet happy to meet and chat if that is your preference. I was fortunate to meet Melissa and their sweet son as I checked out. I would definitely stay there again on a return trip to SF!