The check-in/front desk staff was great. We came in early from our flight and tried our luck to see if we could check in early and the lovely lady at the front desk found us a room right away. It was in a great location, very close to union square and the Powell trolley and BART station. The only downside was on the first day the elevator broke and we were on the 6th floor, doh! Climbing up and down those stairs was a workout after walking all across SF. Other than that, the space was just what we needed. We are in our early 20’s so just a bed, shower and shampoo were all we really needed. For the price and location we both felt it was very worth it. Going to stay here again when we’re in town!