Lainie and Charlie were outstanding communicators. When I messed up the booking they were back to me in 15 minutes and had the whole thing straightened out for me in a half hour. Outstanding. Check in was a breeze as we texted back and forth on the way in - and Lainie was waiting for us when we arrived.
You wont find a better value accommodation in San Francisco. We found it easier to use Lyft and UBER to get to the "sights", but even adding in these costs ($30 to $35.00) a day - this is an incredible value - and very clean and very comfortable.