Oh my gosh where do I begin. We showed up, were offered champagne at the front desk, all types of tips and advice for things to do and see in SF, and had the most friendly and helpful front desk experience. The private parking garage is small but they made sure we had room for our cars which was so sweet. Our room was so clean, so cute, and there was even a personal welcome card at the table when we entered. The beds were super comfortable and our balcony gave us a nice view of the bay. Super close to everything and the wharf is literally a few blocks away. There was a rooftop lounge and breakfast could be enjoyed up there. I was so pleased with the whole experience. Like wow! Cannot wait to come back.