Jennifer was very quick to respond and easy to work with. I booked this place for a new employee that we just hired who we are relocating to SF, and he said that the place was clean and spacious. "The bed was comfortable and everything was functional. The owner was very friendly and generous. When she knew I was just moving from other place to here, she brought me some books from public library about San Francisco and Bernal Heights the next day. They also had a binder which has all the apartment rules and neighborhood information such as famous restaurants and places. I would recommend this place to single or group of 2-3 people. "