Jan was great, always quick to answer any questions we had. The location of this apartment is great, with it being a 5 minute walk to Golden Gate Park, a few minute walk to a wonderful grocery store, a sushi bar and a café. There's also Clement Street, about a 10 minute walk away, which has a variety of restaurants (including one that serves some of the best Turkish food we've ever eaten). The apartment could not have been cleaner; the bathroom is great (great water pressure and drainage); the kitchen is perfect and well equipped; and the outdoor garden is lovely and private.