the location is great and within walking distance to all the tourist spots of the city. if you plan to have a quick get away in SF then this is the place to go. Staff is friendly and helpful. I wish there would be a manual control for the heater though. i had to call the office one evening to crank it up a bit since the room is freezing but the extra comforter helped a lot. all in all a good experience for me and my wife.