Lorraine really is a super host, so friendly, and helpful. She welcomed us and provided maps, a guidebook, instructions and even Clipper cards. There is water, tea, coffee, crackers and fruits in the room. Big windows and access to the pretty garden. The bed was the most comfortable we ever slept in. Spotless bathroom with a tub and fluffy towels. We absolutely loved her house, situated in a calm street in a very nice neighborhood. It's right next to Golden gate park, with easy access to downtown by bus (we walked). Divisadero street, 10 minutes walk, is full of nice restaurants and cute shops, and 15 minutes the other direction, Clement street is fun and lively (mostly local people). We totally recommend this accommodation and are so happy we met Lorraine!