Hotel room was very clean. William and his assistant were very clear about instructions, make check-in plus check-out very easy. I'm a Bay Area native and location was good for me for my job but I know people traveling might think it's a bad area near Tenderloin, but in the day it's an amazing place. Gotta keep in mind it's a busy city kind noisy at night.
I loved this spot though I would stay again :)