From the start, during our planning stages, Todd and Tatyana were responsive and engaged in offering us their home and meeting the needs that our family (including a 4 and 1 year old) would require (e.g. they provided Stokke high chairs and use of a pack n play). Entering the city and unfamiliar surroundings, the instructions that were provided made for a smooth transition. The home was exceptionally well kept, cozy and spacious beyond what the pictures demonstrate. The area is quiet and great if you have kids. Lincoln park at the end of the street was a life saver for our 4 year old! Todd provided us with a ton of ideas in the city that would be fun and interesting for our 4 year old besides the fact that his kids shared their own toys which ours took full use of. If there were any questions, Todd answered immediately via airbnb app. This is the best airbnb experience we have had. Highly recommended!