Russ was extremely prompt in responding to my questions and requests. He was very helpful in proving a list of great restaurants in the area. The cottage was very convenient to public transportation and the neighborhood felt very safe. We loved the spaciousness of the cottage. It was extremely clean and modern. Russ clearly puts a great deal of effort into anticipating the needs of his guests. This was the first time I've used airbnb but it won't be my last.