Clerk at the front desk was very warm, good-humored, articulate, and eager to make sure I understood the property. The listing description was accurate with regard to the room itself. The room was simple -- almost monastic -- very clean, spotlessly maintained, and comfortable. The listing description did not indicate that the room was part of a multi-story downtown hotel or rooming house which is still in the process of being renovated. If I was the operator of this property, I would put more emphasis on what a great location this is for easy access to downtown San Francisco businesses, to the theater district, and to scores of outstanding restaurants!