Joon's place was great, better than a lot of hotels I've stayed at. Check-in and check-out were easy, Joon was super responsive and answered any questions I had within minutes. There was even a binder with more information about the place (e.g. where extra towels are at, instructions for thermo, which drinks are free, nearby places to go...etc). The rooms were clean, exactly the same as the photos show, and everything was provided for (slippers, shampoo, towels). Bonus, the comforter and sheets on the bed were super comfy!