My teenage daughter and I spent five nights at Ken and Richard's place, and it was great. The pictures are very accurate. It was clean and nice. It has two twin beds (and a pull-out sofa) so the sleeping arrangements were good for us. Everything worked including the wireless connection. It was very easy getting to and from the airport on BART. The cottage is only 3 blocks from a BART station, and we used BART several times to get downtown. It was also very secure because there is a locked gate and then a sidewalk back to the cottage behind Ken and Richard's house. Ken and Richard met us when we arrived and greeted us farewell when we left. They were great hosts. The neighborhood is among the more diverse areas of San Francisco, and we always felt safe. There are many nice restaurants in the area and Philz Coffee, which is right around the block, is great. I highly recommend the Cozy Cottage and if we go back to San Francisco we will stay there again.