Michelle was a great host. The manual and instructions were very thorough and we were able to have all our questions answered so quickly. She was also very accommodating and helpful! My boyfriend forgot to pack his favorite jacket and we found a way for us to get it back home. She was so incredible and the studio is also so cute and nice! Everything is updated and upgraded and you can tell a lot of attention to detail was put into the space. I stayed for an entire week and it was amazing! It's clean, it's in the city, and the host family is so nice!! Definitely recommend it :)