I was hoping to resolve an issue before I did the review, but I got no response in request to lower cost. It has been four days now. When we arrived, everything was good. However, the electricity went out and our alarms didn't go off, our phones were not charged, we could not shower and get ready for the day, there was no coffee or breakfast, etc. And I have still not heard back regarding an adjustment in price. This is a good hotel, and The electricity outage was not their fault, but I am disappointed in getting no response back.