Amy was very nice and responsive with any questions I had. The apartment was nice and exactly as described. The neighborhood is an excellent location and not too crowded like some of the other areas of town. We had 4 people (two couples) stay here comfortably. We had some issues with the fridge making loud noises when we arrived and called the number listed on the sheet. A nice neighbor came while we were out and took the owner's food out because we were worried the fridge would stop working and their food would spoil, and he gave us his best solution to fix the fridge, which we followed. It wasn't much of an issue, and overall, we were very happy with our choice and would stay there again.