very clean place. bathrooms are shared on the floors, but are very clean. my only real complaint is that we only had three pillows so two of us were fighting over them. but if three pillows is a deal breaker for you San Francisco might be too much for you . the neighborhood is great. it's a downtown neighborhood, so be prepared for that but because it's downtown it's very close to transit. you will see drug use in this neighborhood but I never felt in danger.