Where to begin? First I'd like to say how amazing it was to work with Dana for our reservations in SF. She was extremely prompt with any questions my boyfriend and I had and made the arrangements so that we could check-in early as we had a early flight. By her recommendation we asked for the room with the patio and it was the best choice to make. We enjoyed sitting on the terrace during our break from shopping to enjoy the sun.

Second, the staff at the hotel were extremely friendly and helpful. They helped us rent a car to make it easier for us and got us great rates as well as hold our bags with no problems and gave us excellent suggestions on where to eat and visit.

Lastly the room was fantastic! The room is very modern and it felt more comfortable than other hotels I've been to.

I would absolutely recommend anyone to stay at the SF Union Square location and it was very easy to get to (within walking distance from the BART station and walk to many shopping and eating establishments). Thanks Dana for the great hospitality and the staff. We hope to visit again soon.