My stay with Jay was wonderful, she wasn't around when I checked in but made sure I could get in. The room was very comfortable was bigger than I expected. The convenience of the location was fantastic, 2 blocks and you could access buses to Fisherman's Wharf and the Downtown area. Jay was very approachable and easy to get along with. If you ever needed help she was always a phone call away! I would happily stay with Jay again if given the opportunity.