Susan was very easy to communicate with and provided us with lots of information before we even arrived. The house was lovely and had everything we could've wished for. We were 4 colleagues visiting our SF HQ from overseas, so it was important for each of us to have enough privacy - which we did. It's a super comfortable and spacious home in an amazing neighbourhood - and you'll find everything you need on the doorstep. Susan made us feel welcome - and made sure we had everything we needed to have a great stay.