The property was delightful - full of character and those steps really are as steep as they look. The place was immaculately tidy and superbly decorated. So much attention to detail. We were a bit worried that we'd be stuck out of town but the Metro and bus service were just superb - I'd recommend the 3-day Muni tickets as they cover all city transport and the cable cars and are even better value than Uber! Overall we couldn't fault any part of the process, host, property or location.......