Caroles communication is great, always responds fast and informed me of things I should know about immediately in enough time before they happened. Like cleaning days or a neighbor doing laundry. My friend and I stayed here for 3 months and really got to know the place. I wish I had known before booking how intimate it truly was, not the apartment we rented but the proximity to the owners unit and how other people besides the owner has access to the space. The owners unit is located essentially through a basement door that is no thicker than a closetdoor and barely locks easily. She does however respect your privacy! The two units are not even close to sound proof. You can hear whoever’s downstairs’ every movement, cough, the tv, etc. our first night we thought someone was eating breakfast in our kitchen until we got used to the noise. I will say however she is not always living in that unit so when no one is underneath the “privacy” level improves vastly! Location is prime, such a cute neighborhood! For a short stay this place is perfect! For a long stay I would consider this review.