We did meet Alice, she is very nice and helpful. The apartment is lovely, comfortable and very clean. We wish we could have stayed longer. Alice has a manual full of loads of useful advise/instructions this was a great help. The area is beautiful and quiet, we felt totally safe when out walking late at night. We were able to easily park on the road right outside. We used the Muni local transport instead of our car as parking is so expensive in San Fransisco. This was easy, it was a 15 to 20 minute walk down the road to the station for buses and underground (there is also a bus that goes past the house, depending on where you want to go). We bought a 3 day passport/clipper card (under $30 each). This was great as we could use the underground/trains, buses and the street cars which are $7 for a single trip, so would definitely recommend these cards as we really got our moneys worth. So to sum it all up, we would definitely recommend Alice's apartment and will definitely stay there again if we return to San Fransisco. Thanks Alice