We never heard from our hosts at all even when we messaged them. Our stay was fine, but the Airbnb was lacking a lot of common touches of thoughtfulness. The few things that were in the drawers and medicine cabinets seemed random, maybe left by previous guests. It looked pretty but wasn’t very practical or cozy. The unit was cold and the temperature control was not accessible. Extra blankets were very musty. One of the lightbulbs was flickering. I expected better for the price. The best part about the unit is the location—the neighborhood is very walkable and there’s a lot of good food nearby.