We never got to meet the host, but he communicated very well via text. Unfortunately, the place was not cleaned or stocked with toilet paper when he texted to let me know the unit was ready. We made the most of it by vacuuming the place and wiping down the entire unit with cleaning products he had in the unit. Other then that, the unit is located in a great place and the beds were comfortable. Some linens were clean, but had some odor.