This was my first time staying at Kathy's, and I'd definitely stay again next time I visit San Francisco. Although the location is not downtown, it is a quiet neighborhood and extremely close to light rail, making the trip downtown extremely easy. The description of the suite is definitely accurate. It features a comfy bed and a nice shared community space with information on the area. Although I did not meet Kathy, all communications with her were prompt and professional. She is extremely attentive to any questions. Rules and procedures were extremely clear and easy to follow. The suite features its own private entrance, allowing guests to come and go as they please, which was a big plus. I'd definitely stay again.