Cindy was there on our arrival which was a great surprise after a long drive. Fabulous place for our family of 5. The area is excellent - we felt like locals and enjoyed 3 great meals out at places within walking distance of home. Very clean, light, airy and safe. You can even see the golden gate in the street. Cindy left us washing powder which was useful traveling with 3 kids and the garage was fantastic. I recommend this home and Cindy. We enjoyed our stay very much.