My husband, two sons and daughter-in-law spent Christmas week in Victoria’s apartment. Upon arrival, we found a large poinsettia, and as expected based on previous reviews, a comfortable, cozy base with a great location from which we explored San Francisco’s various neighborhoods and Golden Gate Park. We also spent plenty of time in the apartment, just hanging out, visiting and watching movies. When we encountered a problem with the tv, we had immediate response from our hosts who, within just a few hours, delivered a new large screen set along with a bottle of wine. We have used Airbnb many times and have always had good hosts, but for their responsiveness and concern, Victoria and Lu are the best of the best.