Although we never met Aaron or Nicole, their response to any of our questions or requests were met quickly. The unit is just as the pictures show and the unit is very tidy and clean.
Check in and check out was very easy. The place is along a main muni line that can take you directly downtown which was very convenient and also crosses paths with other bus lines that can get you around SF easily, which was important to us. The place is also in a very residential area and there are convenience stores/grocery stores 10-15 min walk away or by bus.
Overall, a great stay!