Susan was one of the best hosts we've ever experienced. From the first moment we met, she was so friendly and welcoming. She was an excellent resource for any questions we had about San Francisco and it helped that her house was in a good location. It is near lots of different restaurants and close to public transit. Her house was very comfortable, definitely a "home away from home". She had lots of snacks for us to eat, such as fresh fruits (which were delicious) and bread. We didn't have any issues at all and Susan was great at communicating with us. It was a pleasure to meet her and my sister and I would highly recommend this Airbnb to any traveller.