Ravereen was very easy to communicate with and responsive. The apartment was exactly as described, it is a small oasis in the heart of the city. The bed is very comfy and the bathroom well appointed . Ravereen had left us yummy breakfast foods for our stay which was great. There are a few things which the apartment could benefit from; electric jug, small table and another chair and most especially better block out blinds. However those things are minor. The other thing that guests should be aware of is that the apartment borders some areas of SF which are a little sketchy, while we didn't feel unsafe it certainly was an education! Don't let that put you off though! Our whole stay has been an incredible experience. Thanks