Booking and communication was swift, and easy. Check-in at the reception was effortless - room was available when we arrived slightly early. Had no issue with the timeshare matters - perhaps because we were only staying for one night and were clearly uninterested.

The room is of a decent size - spacious if you have many luggages like we did. One thing stood out though was that the place is slightly dated in need of refurbishment - though this is just a very small issue which didn't really affect our stay at all. We had a minor problem with the air-conditioning and heating - room was consistently too cold - which was then resolved after we managed to tweak it. Bed was REALLY comfortable. We had a room on the 6th floor facing the city - and it was really quiet - slept really soundly.

It is also well located - right next to union square, walking distance to all the central shopping areas, cable car trams, Nordstrom, Macy's etc. There are also many food options around, such as Honey Honey Cafe a few units down. Right next to it is a bicycle rental place if you fancy a bike ride. If you are looking for centrally located place to access all the main sites of San Francisco, this is the place for you.