We enjoyed staying in this home. It is clean, comfortable and has an amazing view from the balcony. It is right down the street from Mt. Davidson Park which in my opinion, is a must see, especially if you stay here and are so close to it. The neighborhood is nice and felt safe. The location was ideal for us because we wanted to avoid the craziness of downtown while still being close enough to it to avoid spending too much time in traffic. We were able to reach most of our destinations within half an hour. Also, There was always street parking available close to the house. We didn't meet Janet, but she was readily available via text, which again is ideal for us since we prefer to maintain our privacy. The only thing I would mention is that the stairs Leading down to the home are rather steep, so I don't know how someone in a wheelchair or who needed an assistive device would be able to access the place. The family lives upstairs, so during the day, you can hear footsteps and voices, which was not excessive and didn't bother us at all, but just figured I'd mention it in case someone out there is looking for complete silence. Overall, a great experience and I think this would be my first choice next time I travel to SF and I'd recommend it to friends and family.