I stayed with Sarah and Pankaj for four nights while I was visiting San Francisco. They provided extremely clear communication and the amenities were very nice: modern and sparkling clean! I really feel they went the extra mile with some extra touches including complimentary breakfast options. I had a private room and bathroom but shared a floor with Sarah (and her adorable dog Boo) and saw her just about every day. Pankaj resides on the floor below but I also saw him frequently and enjoyed his friendly conversation. The house is in a nice neighborhood close by to transit options. Overall I was extremely pleased with my experience here and will be looking to stay here again on future travels!