To put it simply, I was surprised how and wonderful and how nice the Hotel Caza was. I was in San Francisco for Fleet Week, and the location could not be better. Out of 5 floors, our room was on the fifth level which made a World of difference and enjoyment. The staff was so kind, so accommodating, and so flexible. And rarely have I ever seen a lobby where people simply spent time there enjoying themselves. Truly, I cannot say enough nice things about the room and the Hotel. Thank you for a wonderful experience.