Our photos were not accurate to the room that we received, with no closet available and it much smaller than it appeared in the photos. However, we did really enjoy our stay and appreciated that a white noise machine was available. The area nearby does have a lot of homeless people but this is right bordering that and still felt relatively safe. The place is right next to the BART station and the cable car area which was nice for transportation. Overall, it was a nice place to stay. The actual room, other than it being very small (barely big enough to fit a queen sized bed), was nice and clean. This place is definitely not sound proof at all though. Ear plugs and a white noise machine were provided.