Tali was very helpful and welcoming! She provided us with a lot of useful information prior to our stay. Our kids loved the trampoline in the back garden and Tali left toys that she knew our kids liked which was a nice touch. The passes to the Zoo, Academy of Sciences and Exploratorium were great and saved us a lot of money! The location was also very handy for the zoo and Golden Gate Park. A quiet neighbourhood and parking wasn't too difficult. A good base to explore the city!