A girlfriend and I stayed at Kelly's for 3 nights and it was very comfortable, convenient, and welcoming. The suite was beautiful and Kelly had some thoughtful little touches that we really appreciated: including a Brita pitcher, glasses and silverware, a microwave, hair dryers, coffee/tea, and towels. We were very busy on this visit and did not need to contact Kelly too much, but when we did she was a quick, helpful response away. The house is also located in a nice neighborhood, about a 20-25 minute drive away from most touristy attractions. We also walked to breakfast each day, as there are several restaurants and places within walking distance. Upon leaving San Fran, we had a late flight, and Kelly was also nice enough to allow us to keep our luggage inside the home after we checked out so we didn't have to carry it around while killing time until the airport. This was my first time using Airbnb and I would not hesitate to use it again thanks to this good experience.