Great location, very close to BART Powell St. and Union Square, friendly staff. Clean room. There were some construction in the building but usually starts after 9am and stopped before we came back. Some cons: stained towels, we booked the room with a private bathroom, but there's no hairdryer provided, apparently there's only 3 hairdryers in the building and you need to ask for it, so I slept with wet hair the first few nights, not pleasant. Also, the luggage room smells like someone left some food in it for days and never got cleared out, really reeks in it. Slow Wi-Fi.