Our stay at Winnie Sau’s place was nothing short of eventful. I travelled to San Francisco with my fiancée for the weekend, and we were highly disappointed with two things: organization and communication. Although the room and house were clean, we didn’t enjoy our stay.
We only had two nights to spend together in SF, and our first night was completely ruined! Firstly, we couldn’t get into the building because the code provided to us didn’t work. This was extremely frustrating after a long flight. Luckily, the house cleaner was there, and she let us in. However, we couldn’t go out and stayed indoors the whole afternoon and evening because we didn’t have a code to get back in.
Communication during our stay was pretty much non existent! The cleaning woman tried contacting the host to help us, and there was no response until late the next day.
The host sent us a message the same day, hours after we ALREADY landed and arrived at the home, asking if we could check in later! How absurd! What did she expect us to do, roam around hilly SF with our luggages?!
Secondly, the WiFi didn’t work our first night, so we had no way of contacting anyone or finding directions.
In short, we do not recommend this accommodation, we will be requesting a refund for our first night there and will definitely not be staying there again!