I feel like we hit the jackpot with this place! It reminded me of nicely updated family-owned hotels in Europe where rooms may be a little smaller than in big chain hotels but it doesn't matter. The staff was so friendly, the concierge was top notch, and the breakfast food and bar service far exceeded my expectations. Also free coffee and fruit-infused ice water in the lobby and great restaurants nearby (have the pancakes at Sears and try the strawberry-basil lemonade at Scala's bar.) Not to mention the cable car that you can catch just a few steps away - though less crowded early or late in the day. Hope to visit again, it was a great deal!