Jon and Christine were very friendly, welcoming and extremely accommodating, as we arrived very late on the evening of our check-in date, and it was no problem for them at all. They were very easy to contact and responded promptly to any and all of our questions or inquiries. The security code provided for the key pad entry to the apartment was very helpful and made it easy to come and go and felt very secure as well. They apartment has a great layout and is very clean, with a well equipped kitchen and there is even a washing machine available for use, located in the bathroom, which is of nice size and also very clean. The beds in both bedrooms are very comfortable, with extra pillows and blankets provided, if desired, in the very ample closet space. The apartment is located in a very quiet neighborhood, and in a great location in the city. Street parking is also available within a block or two. We enjoyed our stay there very much, and we would look forward to renting it again on one of our next trips back to San Francisco.