All communication was excellent. The reception area was lovely. The location was good and only a short walk from stop 6 of the tour buses, City Hall is a really lovely building and a feature of the SF skyline. Breakfast was fine as you could have as much as you want and a bonus that is not offered in many places. The room was a bit tired, but we did not need any more so we were quite happy. I would recommend this property as the overall value for money was very good.