Communication with Amy was very easy. She put us in touch with her neighbor who met us with the key. He was very nice and showed us the apartment and all of the light switches/heat controls/shower operation, etc. He also gave us ideas of things to do and places to eat and shop.
The apartment was awesome! Perfect location, lots of space to relax, everything we wanted. The heated floors were great! The bed was super comfortable and I loved the rain head in the shower. I would definitely stay at Amy's place again!