Carl is amazing! I stayed in 3A and the place was clean, roomy, private, and the bed was so soft after a long day of sight seeing! Though there is a hot tub, I didn't take advantage of it - so I cannot speak to that part.
Carl was friendly yet not overbearing and super flexible! I ended up changing my flight and he allowed me to leave my luggage past checkout so I could see Hamilton as well as get to the airport at my new time.
He always answered promptly when I had questions and the shared sections like the living room are beautiful!
Carl - thank you so much for your help and home! WHEN I come back to SF I will definitely look to stay with you again!