This was a great experience! Wes was great and quick to respond to any questions prior to my arrival. I did not get to meet him personally during my stay at The Chancellor, but every employee I encountered was friendly and helpful. The room was exactly as pictured and described. The wifi worked perfectly the whole time. There is no A/C but the ceiling fan worked great on the few days I needed it. The food and beverage credit (put on a gift card) could be used at their restaurant anytime during the hours open. 7:00 am - 2:30 pm. This was a plus, and the food was good and the servings large! The hotel is located right on Union Square - a very busy part of downtown. Lots of shopping & restaurant options. This offering on Airbnb is a great bargain for downtown San Francisco. I stayed a week and am pleased with my choice!