I had a great experience even though sadly I didn't get to stay. We had booked our stay at SF Serenity but due to a last minute plan change at the hour Adam was expecting us to go over, called & asked if he was flexible to move our date around. He graciously offered us a full refund and followed through immediately. I am grateful for his understanding and kindness and look forward to the opportunity to stay at SF Serenity in the future. It looks like a fabulous place with all the amenities one would need. And the neighborhood is a peaceful retreat with easy access to explore what this beautiful city has to offer.