Jenny was very helpful and accommodating during the booking process, when we made several changes to the booking. The apartment was easy to find, and Jenny sent clear instructions. On arrival, there were also instructions in the apartment with contact numbers and other useful bits of information.

The apartment was clean, the beds were comfortable and toiletries were provided. There is also WiFi, although this only works in the living room, and a TV, with a few channels.

The apartment is located in the middle of Chinatown, which is good for public transport and walking to places, but be aware it is often noisy and the apartment is not very soundproof (you can also hear neighbors from the floor above and below and the wooden floors seem to amplify everything within the apartment).

The apartment was also cold on arrival and we couldn't find any central heating, just an electric heater. Fortunately the weather warmed up, otherwise this might have been a problem.

Overall, Jenny was very helpful, and the apartment is ok, but probably not if you are a light sleeper or visiting when the weather may be a bit chillier.