Dan was very professional with house manuals and local restaurants/coffee shops/restaurants. However.... The 10:00PM quiet rule is VERY serious. Had some friends from the east cost visiting and we got two separate phone calls since we were downstairs socializing, not partying, first one was a treat we would get dinged with $100 security deposit if we didn't get quiet real quick.... Second call said we had to either leave or go to sleep. We got out of there for a few hours, came back and went to sleep.... Then send an apology email on the way out to be respectful. Suddenly they wanted to charge another $50, felt like we were being singled out and they were trying to ding us for whatever they could get. Long story short, the Airbnb mediator saved us the $100 deposit and $25 for "Breaking the garage door", I'm so happy they got involved. We were at no point asked our perspective, which was more insulting that the money they were trying to extort. The place was very nice (we left it as clean as we found it) and I have to say if you are considering staying you better have your PJ's on by 9:30 and asleep by 10:00 because you never know who is staying upstairs, but I do know people nowadays would rather call and complain than walk 20 feet and have a conversation with the neighbors. Overall it was a great location, everything was clean, but I wouldn't suggest tipping the cleaner extra as she doesn't seem to appreciate it. Would recommend this place to quiet families, mute couples, or those that don't mind paying and extra $100 to have conversations after 10:00. :)