All communications was done via email to Michael's assist with adequate instructions for entry. The location is the strongest feature for this accommodation being 5 minutes from Fisherman's Wharf and many great restaurants close buy. We had no problems with noise. The room was small but clean and comfortable as advertised. Availability of a laundry was a plus for us. A few minor issues like bedside lamp not working and oven tops controls where difficult to control the heat. Would be good to have a small electric jug available to make tea or coffee rather than trying to use the stove tops.