My initial experience with Brandi as a host was very flexible accommodating with my moving arrival time. She greeted me upon arrival and gave me the overview of the apartment and it's amenities. The neighborhood is great, the apartment is a well stocked and the garden is truly a sanctuary. There is not a lot of natural light in the space because it is basement level but the light fixtures more than make up for it. However, I would not recommend staying here if you happen to be a tall individual, I am 6 feet tall and the ceiling is very low so entering the space, walking out into the garden constantly ducking while maneuvering in and out and that was uncomfortable. I also would flag that the homeowners keep the bins for their trashcans and recycling directly inside the entryway guests use to enter the hallway to the apartment (which is positioned toward the back of the home), so when you walk in you have to walk past smelly trashcans. As a courtesy when hosting people, I don't understand why those bins cannot be kept in the garage or if that could have been noted in the description. It wasn’t great to have to walk by smelly trash bins every time you come in and out of the apartment.
Overall, I like the neighborhood and enjoyed the apartment. However, I was informed on day 3 of my 7 day stay that I would be displaced from the apartment for two days due to city construction happening outside the home that was requiring everyone inside the home to vacate. When I politely declined Brandi’s offer to comp me a night’s stay in exchange for being displaced for two days, she confronted me outside of the apartment as I was departing for dinner and verbally attacked me, calling me angry and mad. I was neither angry nor mad (far from it! I was a perfectly content guest prior to her physically confronting me and her unprovoked verbal attack). After I informed her very clearly that would not be a sufficient solution to not being displaced from a home I have paid to stay in, Brandi continued to insist and attempt to bully me to accept her offer rather than relocate to a hotel where I would not be displaced for two work days. I left for dinner and escalated my request to Airbnb which facilitated a resolution and I left in the morning for a hotel where I would not be displaced during my stay. I find it worthwhile to highlight for other prospective guests Brandi’s combative and defensive nature when something truly out of her control happens. Her accommodating nature I experienced previously was gone, I felt scared and uncomfortable by her behavior. I’m glad there was an easy recourse for a resolution through the Airbnb channels but I found Brandi's conduct deeply disturbing and so I am highlighting this for others as a courtesy.