As a family with two teenage boys, we were looking for a home base for several days while visiting San Francisco - something with more space than your standard hotel room. This apartment was perfect for us. A separate bedroom for the parents, a good sized couch that converted into a bed for the kids, and a kitchen and dining area that allowed us to eat in for some of our meals.
The location was also great. It's one block from the cable car museum, with several cable car stops in the vicinity. Found some great local coffee shops a short walk away, and overall the apartment was perfectly located for us to walk or take a short Uber ride all around the city.
We never met Stefan, but he checked in with us several times to make sure everything was going well. With a key code on the outer door, and keys waiting for us in the apartment, getting in and settled was super simple.