Wonderful hospitality! Alex allowed my family and I to check in early, and had great communication with me *before* we checked-in. He was very sweet and provided us with water and grapes upon arrival. Our place was very clean and had a heater for the cold temperature at night. The location was also terrific! My only minor suggestion is to make sure the key situation (for entering the 2nd floor) of the gate and front door are clearly explained to guest to avoid being locked out.