Kelly thought of everything. Instructions were very easy to follow. She left us a bottle of wine and snacks. The place was well clean and kept up. She had everything we needed like luggage racks, extra blankets, blow dryer, eye masks, ear plugs, etc. It was in a great centralized place. She even left recommendations for places to try, all which were great. The place was well decorated perfect for someone who is traveling. Overall A+ exceptional service. Thank you so much Kelly.