This is definitely more of a hostel (reminded us of one we stayed in in Madrid, Spain). You're getting prime location for next to nothing compared to hotels in the area (of course you're not getting nearly any luxury). It's perfect for a trip where you're out and about sight seeing and just need a place to shower and sleep. Awesome location, you walk out of the building and you're in center of downtown, 2 walking blocks from the BART, coffee shop located in the lobby, and tons of restaurants and bars walking distance! We requested a room with a private restroom (I believe the cost is slightly higher but worth it). There's no central air or heater but really didn't miss having one (we stayed during cold rainy season and never needed to turn on the wall heater). There's so much to do in SF and the Bay Area that we're always out and about so we'll definitely stay here again!