Shelley was helpful in trying to fix broken items around the place but unfortunately I cannot leave a positive review for this apartment. I had a six week reservation for business and upon my arrival found the fridge broken, the TV disconnected from satellite, and the sofa bed so worn out you could feel the springs through the fabric. It's inevitable that appliances break now and then, but the fact that these major items weren't noticed or taken care of before my check in, not to mention the dirty floor mats (that I washed immediately), burnt out lightbulbs, cheap furnishings, and hot water issues in the shower, gave me the impression that the place is not well cared for and is solely kept up for profit. The location is great, I just think that more attention and care could have been taken before accepting money from guests to stay here.