Communication was fantastic, place is large, quiet, comfortable and really well stocked. Muni stops are super close. Place has a lot of character. Would give it a 4.7 but can't do partial stars. Only 2 things prevented a 5 star. 1) the neighborhood is safe and quiet - and a bit run down and nothing interesting to walk to. I like to walk around normally. 2) Hubby wanted to chill out in the back yard. They have a beautiful tree and rest of the yard is dead and dry plus the porch swing has moss on it so he didn't go out back. I did a few times for tea and it was ok. It is a great value, fantastic hosts, big and convenient to all San Fran attractions without being in the hustle and bustle.