The overall experience was average at best mostly because none of the issues we encountered were ever resolved. From a lack of follow through when we requested clean towels to the lack of any response about early check in or homeless people sleeping in front of the door we used to exit, we felt fortunate that we weren’t faced with an emergency. The only reason we are giving as many stars as we did was because the staff responsable for cleaning the room did an outstanding job. While we don’t plan to return, hopefully this review brings awareness to the owners about what they can do to improve the stay of future guests.