We loved the apartment and the location. It's just 2 mins away from the very lively Casto, and the house location is still very quite. It was very a very clean and nice accommodation with clean and very soft towels provided. Communication with Maggie is very easy, she's lovely and very responsive. Unfortunately, SF was having a very cold weather when we visited, and we were a bit cold inside. You need to agree before turning up the heater, or tell them you are cold for them to help you.