Great location close to main station, Powells Street Station, and downtown. Didn't meet Jordan at all as this is in a hostel so dealt with hostel staff on arrival. Prior to this, communication with Jordan via Airbnb was fine. Listing is exactly as described, room is clean, towels provided in rooms & free breakfast! Only bummer was there was no fridge (not even in communal kitchen area) hot water was available on one of the floors rather than in the kitchen and we asked for our bins to be emptied and new towels but they forgot. We got towels from the desk though. Perfect if you want to stay in a central location!