Jeff was super responsive and thorough in explaining check-in procedures.
The hotel was on the older side but was well kept and cozy.
The staff was polite, very attentive, and even allowed me to check in earlier as I my flight arrived in the morning before the usual check in time.
The room was serviceable and quiet.
I wish I could have taken advantage of the continental breakfast and the 3:00pm COOKIES! But it was a very busy trip.
The hotel is situated convenient to the airport and right near city hall. Overall, well lit areas and felt safe.