Once you get into the hotel, it’s great. It’s clean, it feels safe, the front desk is very kind and helpful, and your roof is just like the photos. Check in is easy and getting into the building is easy as well. The only negative aspect about the hotel is it’s location. It’s not safe at night and I don’t suggest anyone walk out alone. During the day, it’s fine. Parking, is… a nightmare, but it’s expected in SF. Read the signs or you’ll get a ticket for a minimum of $97. Hope this helps.