The apartment was very comfortable for our family of 4. The kitchen has everything we needed, including coffee and tea for the morning which was so helpful. Great location. There was plenty of public transportation around, but we used Lyft which was also very easy. Lots of restaurants nearby. And the available parking worked out extremely well. It is noisy because you're in the city on a busy street, but that wasn't a problem for us at all. We didn't meet Arthur, but we had no need to - everything was clearly communicated or in the house book he left and he was quick to answer our questions. He even supplied shampoo, conditioner and bath gel. We felt very well taken care of.