We arrived to find everything just as described. Two in our party were coming in a little later in the evening, and had no trouble getting into the flat with the key code. The beds were comfy. We loved the kitchenette, and made coffee and simple breakfasts each morning before launching out to explore. Both Jon and Christine were very responsive when we contacted them about sheets for the futon. We loved the lemon tree in the backyard, and sang "Lemon Tree" as we were leaving on our last day. Thanks for a very enjoyable stay! We will be back next time we're in San Francisco. PS, we discovered the Russian grocery store (on Geary near 16th) as well as the coffee/pastry shop--yum!