Wow! What a perfect place to stay, the location was just perfect! So close to Fisherman's wharf (an easy 5 minute walk), and close to Lombard Street, and the tram line right out front! Elisa and Jake were very welcoming and extremely helpful with local knowledge, and made our trip to San Francisco a great success. The room was perfect, and we could not fault anything! We even loved the steep stairs (all part of the character of staying in the real San Francisco area).