Clint was very helpful, sorting out a door problem at short notice. The apartment is not flash, but the photos are pretty accurate. It's comfortable enough. One plus for the neighborhood is a great cafe nearby, Viva La Tarte, one of the best places in SF to get breakfast. Trader Joe's is just a few block away, as is the BART. This is SOMA, so be aware that it's edgy at best, but mostly a sketchy area. The street outside is dodgy as, and at times we felt unsafe even during the day leaving and entering the apartment building. The street was littered with rubbish, human waste, and the smell can be awful at times. Homeless people were camped outside every night, some with tents, blocking the payment. Open meth use was evident. Garbage trucks come several times a week during the night and make a lot of noise. We visit SF often, and enjoy exploring different area and picked SOMO for that reason. SF is expensive, so value for money is very subjective. I think we got what we paid for in the end, and an experience we'll remember. We look forward to returning to SF, but will not staying in SOMA again (except for a trip to Viva La Tarte).