Sheila did everything she could to make us feel comfortable. She was there and let us in as soon as we arrived, even though we were a little early. When we arrived she had set up a crib for our son and even collected some toys for him to play with, which he absolutely loved. During our stay she left us info on activities she thought we would like and gave us practical advice on transportation, parking etc. The location is close to downtown but quiet and residential. There are many stores and restaurants within walking distance. Overall great stay and we would stay with Sheila again!