Don and Kayko have gone above and beyond my expectations for an Airbnb experience. You receive 5 star hospitality from initial contact through check-out. Some key points that made our stay so valuable include:
--living space: spotlessly clean, incredibly comfortable, and modern - when they remodeled this carriage entrance/garage to be living space, they thought of everything: secure, private entrance; private bedroom space with a sleeper sofa in the next room; luggage rack and closet for storage; functional bathroom with all necessary amenities, plenty of space, AND a heated tile floor; kitchenette perfect for short stays in the city (mini fridge/freezer stocked with essentials, microwave, toaster, dinnerware, etc); travel books and guides to the area; a lovely private terrace with cafe table and chairs to enjoy the sunshine; and a welcome basket filled with wine and chocolates
--hospitality: all of their thoughtfulness shines through beginning with the orientation when they greet you at check-in to walk through everything that is available and protocol for using the space. They've compiled a packet of information on local dining, bars, and activities (and none of the recommendations let us down), and they have even created a transportation guide which was incredibly helpful for us non-locals get oriented with the various modes of transit available nearby.
--amenities: absolutely everything they provided was high quality - bed linens, bath towels, toiletries, coffee/tea, essential kitchen items. This speaks volumes about how much care they have taken to make guests feel at home and more like family than strangers.
--location: ideally located within walking distance of Haight/Ashbury, Cole Valley, Golden Gate Park, and several different transit lines. You get to stay in the ground floor of a beautiful old Victorian home, and we would never have known Don and Kayko were living upstairs if they hadn't offered that we could just call up the stairs from their foyer if we needed anything.
--communication: Don greeted us for an early check-in, and they were very quickly responsive to any questions we had prior to and throughout our stay.