The secret lounge is as ideal as all the glowing reviews would have you believe. We had a fantastic time! I've stayed in SF before in hotels in commercial neighborhoods, and staying in the heart of the mission was a much richer travel experience. There are great restaurants and coffee shops everywhere and you're a quick walk from the BART (not something to scoff at in SF...) David and Tina were great communicators and exceeded my expectations in every respect. To give some examples - they let us park in their driveway on short notice when we rented a car for the day, they brought us ice packs when I hurt my knee, and they let us leave our bags in the room until 6pm on the day of check out. The room was bright, clean, very comfortable for two people, and had a great shower (hot, well-pressurized.) I also love that they program a code for you to open the door - no need to worry about keys. In short we were comfortable and well taken care of. I would recommend this space to all of my friends.