I didn't meet my host until I was checking out, but she responded quickly when I emailed her a question during my stay. She allowed me to keep my suitcase in the hall after checkout while I walked over to Golden Gate Park, which I appreciated.

The keypad entry was convenient. The suite was roomy, clean, and comfortable with its own entrance off a peaceful patio. It was stocked with coffee, creamer, tea, chocolates, dishes, silverware, ice, and a pitcher of water, as well as a helpful manual with the wifi password and information about what to recycle, compost, etc. There was also another Airbnb guest room down the hall, but the walls muffled the sound fairly well.

The neighborhood is quiet. I did have to drive around quite a bit to find street parking.

I assumed the refrigerator would be running, but it was unplugged either just before or during my stay. It was cold when I arrived, but, by the time I checked out, the water and my food were no longer cold. When I asked about it, I was told "the fridge is usually unplugged unless the guests need to use it." I'd recommend checking it every day if you want ice or plan to keep anything cold.