My wife and I stayed for a few days with our 3 year old son. The place was the right size for our small family and well located in a quieter part of the city. Though parking anywhere in SF can be a chore, it was easier to park in this neighborhood than in other parts of the city.
As for the place itself-- it is as advertised and as others have described it in reviews: clean, good amenities, etc... The bed was comfortable. The space is designed well- with a separate eating area and a large sunken living room. The bedroom is not entirely separated-- but there are curtains for more privacy, should you need it.
Roy was excellent at communicating with me. He responded quickly to my questions. He was ready for us when we arrived and check-in was easy. We appreciated the little touches-- food for breakfast, for example, popcorn and a small bowl of candy (these are just little things that make a difference). He was warm and friendly and an outstanding host.