Donna contacted us to arrange a meeting when we first arrived. She showed us the apartment and a book with all kinds of helpful information on stores, restaurants and maps of the neighborhood. She left us a welcome basket with coffee, juice and food for the next morning. The apartment was just as we expected from the listing and it was perfect for us. We loved being in that neighborhood and felt very comfortable there. We could not have been happier or more satisfied with our experience.can't think