Before I arrived, Craig was kind enough to message back and forth with me about some particular needs I had for the room, and was more than accomodating about my requests. And then, even though I completely mixed up my day of arrival and unfortunately missed my reservation night, Craig helped me find another room next door, took the time to clean it, and help me get all checked in! I'm so grateful for all his help and look forward to actually staying in *his* AirBnb sometime soon! Thanks, Craig!