Pros: centrally located, close to MUNI and BART stations, and next to All Star Cafe, which sells the best donut I've ever had. Staff are super nice and helpful and while it's not a high end hotel, it gets the job done. I reserved a room with its own bathroom and shower; others apparently shared toilets and showers that are sort of across the hall from the room. There's a great dispensary, the Vapor Room, across the street as well.
Cons: Terrible location. I'd thought that since it wasn't right in the Tenderloin, I'd be ok. Nope. It's a short walk or BART ride to nicer areas, but it's in the absolute worst area of SF. I was told that I would need to swipe my room key card at the front door to get in. However, it became clear that the door was pretty much unlocked most of the day. I didn't encounter anyone who had wandered in, but it would have given me more peace of mind if the front door was only accessible to those who had room key cards.