From the first moment of contact with Kepa, our experience was excellent. She made sure that we completely understood the arrival plan, and everything about getting into the apartment was so simple. Lucky for us, Kepa was there and greeted us personally when we arrived. Our room was clean and ready for us when we got there, and if we needed anything, Kepa made herself very available. Honestly, every day that we came back after exploring San Francisco felt like coming home. Except for the incredible shared garden space... which felt like stepping onto a movie set! We 100% plan to stay with Kepa on any return trip to San Francisco, and we'll be recommending her place to everyone we know.