Already the cordial and easy communication with Alex prior to our arrival was promising and Alex helped us with an early arrival. But our high expectations were even exceeded. Our three kids (6, 13, 16) almost "freaked out" when we stepped in the house, not only because of having Internet TV on a widescreen beamer and a hot tub. (Ok, they lived for 3 weeks in a RV and were a little bit weaned from any convenience). But let´s check the facts beyond the first emotions: the house is perfect for up to 6 people with comfortable beds for everyone. It is very well equipped and was super clean and tidy. From the main room and the balcony you have a great view on the hills of Castro, on the Twin Peaks and on downtown SF. In short walking distance there are 2 bus stops (e.g. line 24 taking you north towards Castro), cozy restaurants and small shops. Alex prepared not only a helpful map of the neighborhood on his blackboard, but also a perfect guide to the house and - not to forget - a warm welcome message, a fruit bowl and a welcome drink. All in all we really felt at home in Alex house and for sure we will come back. BTW it was our first booking with airbnb - it couldn´t have been better!