We only met Nic and she was nice. They were flexible with the check in and check out times which was helpful in our situation. The price per day with very reasonable but it did have the feel of living in someone's personal space. There was an over abundance of books, CDs, DVDs that could have been removed to give more storage space for visitors. The decor was interesting, rather Bohemian, but the couch and bed were a bit uncomfortable. The area felt safe and the parking was always easy. We took buses downtown several times encountering colorful yet smelly passengers. If you like that kind of thing, you'll enjoy your ride. I took Uber home from downtown several times and highly recommend it.