Excellent host and communication. Can hear noise from upstairs/nearby units, so this place may not be the best for light sleepers. Check-in process can be improved as how to lock the keypad was not clear at first. I appreciated Emily checking in afterwards on the first day. More attention to detail is needed in the cleaning process for the spider web visible, but appreciated Emily's offer to clean it up right away. Overall, it was still a solid stay with all that I needed.