Laura was great in terms of making it easy to enter the place and being responsive to any questions we had. The location of the place is great. It is literally across the street from the waterfront. Turn to the left and you can reach Golden Gate Park easily and turn to the right and you are at the marina. The studio apartment is well apportioned and opens up to a very private back deck with a grill. Unfortunately for our stay we were so busy seeing the sites we didn't get to utilize the unit itself as much as we could've. The neighborhood is quiet but is a few blocks from a couple of streets where there are plenty of good restaurants and shopping.