This is essentially just a hotel, with a check-in desk, key cards for the rooms, housekeeping, etc., and it was a perfectly nice place to stay. The room was a typical hotel room with a private bath. We were right up on Lombard Street, which was pretty loud, but they did provide earplugs on the bedside tables.
The location is great: walking distance to China Town, the Japan Center, lots of places to eat, etc., and you can't beat the price!