Nancy is very nice and was quick to answer any of our questions. The apartment was very clean, and had all the comforts of home, including modern sinks/shower and a nice kitchen with high tech appliances. It's located in a great spot with several restaurants and cafes within walking distance. Parking can be hard to find a some times during the day (typical for San Francisco), but we always managed to find a spot within 2 (short) blocks.