Although I have never met Phil in person, I met his mom on the day of my check in. She was kind to let me check in 2 hours early immediately after she cleaned up the cozy suite. I had no communication issues with Phil and I had no problems with my stay in the cozy suite. The listing was what I expected to be. The house itself is noise sensitive and the heater automatically turns on at night. The chocolates on the bed were a pleasant surprise! The surrounding areas were safe, peaceful, and beautiful. Getting around the neighborhood for dining, shopping, public transportation and other necessities were conveniently a walking distance away. Highly recommended! I would come back again! Thank you, Phil, for everything! ^__^