For a first time AirBnB user, we had a wonderful experience! Mimi and Mosh were very friendly and accommodating. They provided everything we could possibly need, including recommendations of restaurants and things to do, maps, bus schedules, and umbrellas for the rainy days. Mosh even moved our car for us while we were out since there are 3 hour parking restrictions. The apartment was very comfortable and the neighborhood was beautiful. We were within walking distance of several places we wanted to see and it only took a quick bus ride to see the farther away places. We would definitely do it again if we go back to San Francisco.