There were ROACHES in the apartment and MOLD in some corners. The corners of the bathtub were dirty. The kitchen was all greasy. Lots of garbage under the sink. And the whole building had this constant smell of cold old weed that gave us headaches.
Reggie is nice and we could see that he was trying but we had no information on what was going on or when he would call someone cause he wasn't replying to our messages.
His son helped us and was very nice. He tried to clean up a little but there was so much to do. We booked 3 months ago, they could have at least checked the apartment once.
It was our first time in the US and we were staying 4 months with my fiancée so we had a lot of luggage. For 5 days we couldn't get settled properly.
We spent 4 days talking to the Airbnb support department, trying to get a refund, and couldn't go anywhere else during that time.
Looking at the other comments on this ad, we don't know how any of this could have happened.