So grateful to have found this great place to stay in the Marina!
Location: Right next to several parks, a short walk to the Marina Green, and a corner store two blocks away. Despite this rental not offering parking, there is a lot of neighborhood residential parking.
Owner Responsiveness and Support: Amazed how consistent the owner was with responding quickly and helpfully from prior to booking and all the way during the stay. I had my older mother staying at the unit, and as she was a bit overwhelmed with her first AirBnB stay, the owner was very helpful and patient towards helping her navigate a place that she was unfamiliar with. The owners clearly take a lot of pride in their rental.
Setup of Unit: Not only very clean (both the rooms and the garden area) and well organized, I was impressed with how it felt like you were checking into a hotel suite with the fact that there were laminated sheets with details for cable channels, phone numbers for the hosts, wifi details, electronic charging stations by the bed, etc. This owner either has listened to needs of past guests or thought ahead to what travelers would appreciate, because this is more than just a place to stay but supportive to the needs of a traveler. Even their "smaller" kitchen offered way more than I would have expected. I appreciated the comfortable seating in the living room (so comfortable my Mom fell asleep in one of the chairs one night apparently), two good size televisions between the two rooms, and that even in a "smaller" place nothing in that space really felt "small" to me.
Safety: To be honest, my mother was worried about being in a first floor unit, especially with all the news about San Francisco these days. But she felt very secured and safe with the window protection that you barely even notice when you're inside.
I would certainly look to have my mother or in-laws visiting stay here again.