I could give Gloria 5 stars just for her service and availability as a host, but the apartment was phenomenal too. I booked this place for my sister, brother-in-law, and father who came to visit me in SF for the weekend. Their schedules didn't match up and I had to change the dates of the original booking a couple different times. Gloria was so accommodating and understanding throughout this and immediately made the appropriate changes to the booking. The apartment itself was adorable and just as pictured. There is a cat, her name is Nikita she is a sweetheart and very friendly. The apartment itself is in a great location as well. Overall they really enjoyed their stay in this lovely apartment! Thank you for all your help, Gloria!