The couch beds are surprisingly comfortable. I slept very well on it (although I do prefer a firm mattress). The place was very clean and modern with remote controlled lights and a smart lock system. Morgan provided keys so that we could access without buzzing in. The room is open to the rest of the place as described in the picture and has a curtain for some privacy. Morgan was very quiet and respectful of the space. The bathroom was very clean and had a variety of toiletry items for use and multiple towels per person. The location is great if you need quick access to the Moscone center for a conference. The dog was very nice and friendly.