We stayed had to stay in SF for 6 weeks while my Mother In Law recovered from an organ transplant. Mike was very helpful and even let us come in a few days earlier since her release from the hospital happened faster than we anticipated. There were a few hiccups but nothing we couldn’t handle and certainly not anything he could have anticipated. We had to replace some items in the home like the shower head and a bedding set that were broken and ruined. Mike offered to reimburse us for the expenses. (I had just forgotten to send him the receipts.) The dishwasher was leaking badly and after informing Mike he was quick to get his contractor over and able to get a repair guy in to get it taken care of. We loved the apartment very much and mother in law especially enjoyed the space and especially her room. Given the chance again, we wouldn’t hesitate to visit one of Mike’s properties again.