I never saw “on-site” security in the 5 days I was there. Only other thought would be that this person is virtual as well.
Even though it is no fault of Kasa & did not affect my review because we park on the street at our own risk, my VERY first night, less than 12 hours after check-in my vehicle was broken into. Trunk window and a rear window broken out.
I learned that out of state tags are a target on top of San Francisco’s horrendous car burglary rate. So I would recommend anyone who stays here or in this area downtown to not even consider street parking. There are garages that offer attendants and some that are not accessible to the public after a certain time, in walking distance on Sutter.
Very nice space. Decor is exceptional, bed is very comfortable, community area a plus! My internet wasn’t working when I first arrived, but staff handled issue timely & efficiently.
***If you’re hot-natured please note that this place has NO A/C.