These guys were great. The elevator was working with was a pleasant surprise. There was a small maintenance issue with my room. An hour after I reported it they called me at my conference to ask permission to move me into another room as it wasn't a simple fix, and my 2nd room was just as nice. Friendly staff, and excellent value. If I was my mom, I'd have missed having a facecloth, but I'm not, so it was fine. Would definitely stay here again.