This is a time-share in a hotel, so I mostly interacted with the front desk. Check-in, check-out was fine. The room was large, well-appointed, and comfortable. The kitchen, such as it was, had a microwave, small refrigerator, and suitable plates, bowls, glasses, and flatware. It is very well-located, a block from Union Square, with great dining and shopping options nearby. I'd stay again.