Nancy bent over backwards to make me feel welcome! The house is a beautiful, classic old San fran home and she has updated it. I biked around and she told me which routes to take to be able to get to my conference center easier. She had a space in the fridge specifically for me and had complementary tea and coffee available. There was also a washer dryer. Just fantastic. There were other travelers staying at the house also and it was great talking with them about their adventures Had a great time!