This Victorian home is absolutely beautiful and in a perfect part of town. It’s on a high portion of Castro St, giving stunning views of the city (esp. from the master bedroom). Only two blocks to the shops and restaurants in the Castro – 3 ½ blocks to public transportation (which we never used because Lyfts were so convenient). The beds are extraordinarily comfortable. The linens on the bed and the towels were great. We loved staying in this gorgeously updated Victorian and would want to stay here again for future visits. Beautiful wood and paint colors. Fabulous walk through closet to get to bathroom, like a luxury spa. Huge, rain shower and regular shower, well laid out so that getting ready in the morning was a treat – not something we were expecting but WOW. The yard is lovely although we were on the go too much to make much use of it. The location was perfect for accessing all the parts of the city – downtown, Marina, Mission, Noe Valley – all 5-15 minutes by Lyft. Walking the neighborhood at night felt very safe. Parking spot was a great convenience. A few things to note for those who are unfamiliar with Airbnb. This is somebody’s home – and their belongings were there – food in the kitchen cabinets and items in some br furniture and closets. There was still plenty of room for our things and this did not bother us. . Pillow, which manages this home, is the disappointment. They don’t seem to be maintaining and inspecting the property very well – for obvious broken items, multiple burnt out bulbs with no replacements to be found inside, things misplaced, including important instruction sheets. Sheets, towels and bathroom were very clean, but there were things that were not – all the shelves and drawers in the bedroom for our clothes were dusty. Some of the extra pillows in the third br and closet were dirty. Pillow maintenance came the next night (after standing us up for 2 hours that morning, we had to reschedule). They fixed some things, did not know how to turn off kitchen exhaust or turn on shower hot water heater, had to go to the hardware store to buy light bulbs. Instructions were given to turn on the hot water for showers – stating the heater was above the dryer. Pillow told us the dryer was in the lower unit (which we did not have access to). In 6 days, they never did. I do want to note that the master bathroom shower had hot water and we were all happy using the rain shower in the master bathroom. We needed to call for support a few times – some issues they said they’d have to ask the owners about and get back to us. We had a great time here. The list of issues above were not big detractions for us, but do reflect a less than stellar management company. Even with Pillow...