Heather made us feel welcome and cared for in every way, answering every one of our questions and going out of her way to help me find a way to make my phone interview work from our apartment (cell service can be a little weak). Her taste in furnishings, art, and plants is delightful, and the "garden" aspect of the apartment is 5 star! We were gifted wine and chocolates, but best was knowing that she would help with any challenge we faced in our stay. Her son and dog seem very sweet as well!