The owner Ms. Nancy Charraga was a very gracious hostess. From day one she was very accommodating and hospitable. She made sure that I was pleased with the house. My room was very nice, clean and very well decorated. The house was well kept and clean. It was also quite well located: a very nice neighborhood. It was also a quiet area. Nancy went above and beyond to make sure I was satisfied with my stay. When I return to San Francisco, I will stay there again. I highly recommend it.