I really appreciate the flexibility and prompt responses from Hai Lin's team throughout my stay and would highly recommend! I was coming from Portland to SF but my flight got pushed back. All our communications was done via the airbnb app. Hai Lin and team allowed me to change my stay dates without penalties as long as it was before the initial checkin date. When I finally got to SF, the airbnb was easy to find and I received clear instructions from Hai Lin and his team from the Airbnb app. There were helpful signs to guide me to the room from the entrance, which continued inside the room e.g. this door is for storage, or not to use the heater and the hair dryer at the same time to prevent circuit trips. The bed was super comfortable and I slept really well during my stay. I drove my car and there was ample street parking. I ended up wanting to extend my stay for 1 more day and was quickly approved by Hai Lin and team within an hour.