Lauren was always very quick to reply via email and provided thorough check-in instructions upon request. It's a great area - less than 5 minutes walking from Four Barrel Coffee (a morning indulgence), Samovar Tea (omg, try the turmeric latte!), Laughing Lotus (early AM yoga) and Bar Tartine (great wine menu). Whole Foods is about 10/15 minute walk.It was also an easy walk or Uber ride to other great areas - Hayes Valley and Bernal Heights. And, there are multiple Zipcar lots less than 5 minutes walking.