We had no problem finding the key to the apartment. A bottle of wine and some chocolates awaited us in the kitchen, as well as some written information about the tourist attractions and neibourhood highlights. The apartment was exactly as in the photos, even the amazing views (which I had expected to have been an exaggeration). The apartment was very clean, the beds were comfortable, and there were plenty of extra blankets for five adults. I had been told that dining in San Francisco would be very costly, but we had no problem finding affordable dining nearby with the help of a few internet searches. We walked from the apartment to Union Square, as well as to Pier 39, but there is plenty of public transportation nearby. The only negative that I can think of is that the apartment is at the very top of a dead-end street. Cars were parked on both sides, making it quite narrow. We double-parked to unload our suicases. Luckily, we returned our car rental the day that we arrived. Public parking around the apartment is $30.00US per day. If we ever return to San Francisco, I would not hesitate to return to this apartment. Veronica and Leo certainly made sure that nothing was missing.