Russ, we loved that you were there to greet us! Thank you for opening up the futon in the living rom for us. It was a nice touch. We had lots of luggage and worried that it would be difficult to get our bags across the pavement as some other guests had commented on. But it was not a problem at all. We unloaded our stuff on the street and rolled it smooth and straight up to the unit. No steps to lug them up to a main door - liked that! Your unit was bright and cheerful, and in a beautiful part of San Francisco. What lovely homes we saw in the neighbourhood! Great location for sightseeing. Although we were a family of 6 adults, it was very easy getting around using Lyft, Uber etc. Great base for seeing San Fran. Would recommend it to others!