The lobby was beautiful, the check-in process was very seamless and the rooms were clean. The staff was very helpful.
The hotel is located in Union Square in front of a cable car street. We had to meet our Uber down the block every time. There’s lots of homeless in downtown.
Only issue we had was we tried obtaining 2 key cards, one for each person. Unfortunately only one of them worked and every time we tried to obtain another keycard, it appeared to cancel out the last one. We were left sharing a keycard between the both of us.