Annie is really nice and did her best to make us feel welcome. we did have some problem with a the fact that there was a cat in the house that was not mentioned on the listing. Annie brought an air filter for our room when we told her that my girlfriend has an allergy and offered to refund us for our stay. The room is nice and cozy but the bathroom is upstairs next to the girls' rooms - if you feel like student like shared apartment than this is the place for you.