Hao was out of town during the time I arrived, but arranged for someone to check me in and stayed in touch with me until he knew I was settled. As advertised and previously reviewed, Hao's home is comfortable and very well located for enjoying the neighborhood and San Francisco. Just want to mention that Hao's place is very quiet, a bonus if you've ever stayed in the city over one of the busy streets! If Hao's home is available for future visits, I would stay again. Thanks!