Erica is AMAZING!!! I really don't go out of my way to write a review, but this was my first time in California and my first time doing Airbnb, and Erica just made everything so easy. The place itself was great. It's a microstudio but with lots of efficient use of space. Each studio has its own fob, and the front door also can only be accessed via the fob so it's very safe. (I personally don't like Airbnb's that are just a room part of somebody's house, which seemed to be the majority of options in the SF area so this was great for me.) Very convenient location. I spent every night on the little balcony just chilling with my tea, and it felt really nice. There's a common kitchen and work area, which was honestly my favorite part. I got to meet so many different people from all over the world, India, France, China - and you got to have great conversations with great people. But Erica was honestly the best part of the Airbnb! She is incredible friendly, responsive, and makes you feel like you're at home. She's just genuinely a great person. So unlike other Airbnb's, you had a manager on site, which was really convenient in case you needed anything or had any questions. My mom and I really recommend this place.