I absolutely loved my stay there! I didn't get to interact with Helen but Scott was extremely friendly and helpful! I love the extra little things that they do to ensure that you have a good time while you are staying there.
The neighbourhood is fantastic and I felt safe walking back at night. It was also just a few streets away from many good restaurants, so I was always able to have a good meal.
If I am ever in San Francisco again I would love to stay with them once more.