The apartment is spacious and airy. Loved having the washer/dryer. There are plenty of beds and bedrooms, but only 1 toilette and 1 room with a bath and sink. Megan responded quickly, but wasn't able to resolve some of our issues. We feel that the items in the posting were misleading. It said that there were 1.5 baths, which there weren't. It was advertised that was WIFI yet there are serious WIFI issues and were we were never able to connect for long periods of time. We couldn't watch TV or work. Some of the silverware was dirty and we wound up cleaning everything before we used it. There was water left in a tea kettle on the stove. Some of the door knobs kept falling off. There wasn't any shampoo, conditioner or hand soap. As soon as we arrived, we had to go shopping. The couches are so uncomfortable, we couldn't sit on them for long periods of time. however, we loved the recliner chairs that were in our rooms. The only "living room" area is in the front bedroom. A couple nights into our trip, guests moved in to the apartment above us and they were so loud and disruptive, the walls shook. It sounded as if they were throwing furniture. They were cursing and screaming at each other for hours into the night. We saw one of them outside and we told them to keep it down, which they didn't. We contacted our host (because we thought it was another apartment of hers.) They finally calmed down around midnight. A couple nights later, they acted up again. We banged on their door and told them to knock it off. We couldn't sleep because we were nervous they would retaliate. Upon our return home, I reached out to AirBnB and was told that we should have contacted AirBnB when we were there. There wasn't much they could do now. They said they would have moved us to another place, which we had NO idea that was even a possibility. I feel that AirBnB should do a better job at helping resolve guests' issues and making sure postings are accurate. Guests should be told what to do in case of the issues we experienced.