Diana was gracious and very patient - I attempted to use my key in the wrong door and her repair of this mistake was kind and understanding. The garden is lovely and I was a bit frustrated that I had so little time to enjoy it. The location was quiet, private and perfect. Her cottage is a few blocks from excellent shopping, eating AND film. The bus service from her location is also outstanding. I went all over the city using the buses originating two blocks from the cottage. Finally, I took the bus to the BART and went directly to the airport. I would definitely request a stay a Diana's cottage for my next visit.