Just what we were looking for a bed and a bathroom. It was right in the heart of union square which was great for easy access around everywhere. We never met Jordan, but the people at the front desk were very nice. We brought our own toiletries and such so we were set. The only things that we had a hard time with were the towels had some stains on them and the shower had a lot of dirt in it when we got there. Other than that we had a great time!