This was my first AirBnB stay, and it could not have been a more positive experience, thanks to Michelle's fantastic rental and superior communication.
The rental was in a quiet, residential neighborhood, which was perfect to come home to after a long day of sightseeing in SF. It is perfectly situated between 2 Muni stations that are less than half a mile away. (The West Portal station is down a somewhat steep hill, so if you have hip or knee issues, use the Forest Hill Extension station.) The rental came with an off-street parking spot, which was ideal for us and saved us a ton of money on parking--you can get everywhere you need to go on either the Muni or Uber.
The rental itself is billed as similar to an upscale hotel, and it does not disappoint. The finishes (stainless steel, etc.) are beautiful, and the soft-close drawers and soft towels add an extra element of luxury. The gift basket with wine and goodies was also a welcoming touch!
Although we never met Michelle in person, she responded lighting-quick to all of our inquiries both day and night, and we appreciated her hospitality. I would definitely stay here again the next time I'm in SF!