The listing was completely accurate. I did not meet Karen because she left the keys in a lock box right near the entrance which was great because we ended up coming a little later that the check-in time. The place was clean and spotless. We felt completely safe since there were three doors/gate that we had to get through. The place is a block away from Diversidero which has a lot of bars and restaurants that were awesome. Karen even provided all the plates, glasses, pots and pans, etc so we even made breakfast one morning. All in all a great stay in a fantastic city. I would recommend this place to anyone.