The shower was broken and took a full day to get assistance after they refused to move rooms. They did not fix the problem. Also I warn that listing looks nicer in the images they provided than in reality. My room had no curtains and the bed was oddly on wheels so it moved around with every slight move. There was also full scale construction works on my floor while I was staying. It was ridiculously noisy. The staff are lovely but not helpful due to management hierarchy (my guess) .... oh and the staff incorrectly booked my airport shuttle to sfo instead of oakland which cost me a lot of money to rectify since the company they use refused to drive me to the correct destination. the brewery downstairs was tops. but overall, pretty dissatisfied for price and lack of compensation re. shower.