Our overall experience with Niya and her place were very positive. Communication was excellent with Niya, and she and her mother were available to help us with check-in and to make us feel at home. The room was very cozy and the bed itself was incredibly comfortable. It was pretty easy to get around SF from her place, mostly by using Lyft. I'd definitely recommend staying with Niya if you're in SF and looking for something that's a great value!