This was my first airbnb experience and I have been raving to everyone since I got back (both about the overall experience and about Jonathan's apt specifically) Jonathan was an excellent host (and didn't hold my having attended a rival college against me!) He was very responsive from the beginning of the process, and patiently answered all of my questions (even the most basic ones!) He made every effort to meet me on the day of my arrival so he could explain everything about the apt. They have really perfected the process, so it's user friendly and I always felt that I could contact Jonathan with anything, although I was so comfortable I didn't end up having to very often.

A few highlights of the apartment itself:
-Very well appointed. Jonathan and his wife have added many thoughtful details that ensure that the apt combines the comfort and personality of a home with the privacy of a hotel. Since it's offset from the main house, it's very quiet and fully private.
-The area is beautiful. Quiet and residential, but very near a convenient bus stop to take you to any bustling tourist areas you'd want to get to!
-The bed is large and comfortable.
-GREAT shower, with awesome pressure (sometimes hard to find!)

I will recommend this apartment to anyone going to SF, and I would be back in a heartbeat.