I don't know who greeted us at the front desk, but it wasn't Young and he wasn't welcoming or friendly. When we checked in he said he couldn't let us in because "no pets were allowed" but we had no pets. We told him there were no animals and he insisted "yes you do, i saw it" which irritated me and my friends. He then went on to watch us as we unloaded our car which made us uncomfortable. The stay was okay and I was glad it was spacious and just like any normal inn. However that bad greeting gave a very bad impression and though enjoyed our stay in SF, we did not enjoy our stay at the inn.