Our entire family really enjoyed staying at Noreen's place, which was our first airbnb experience! Even though we are a family with young children, we felt so much at home each day we were there based on the decor and the personal photos of her family around the house that made us feel even more special to be there. Place is spotless and had everything we needed. The beds in both rooms had amazing mattresses (better than business class hotels I frequent!) which came in handy after a long day of activities with our kids. Location is ideal b/c the place is located in a quiet residential section of SF but close enough to Clement and Geary streets to access cafes and nice restaurants. Noreen also put together an excellent binder full of recommendations which was very helpful too. Definitely recommend to new or experienced airbnb-ers, and happy to be a reference!