Great communication with Jim prior to the trip and throughout. The hotel had lots of amenities but due to Covid they were not available which is understandable. Great central location in San Francisco with access to downtown, the metro, lots of public transportation. Great concierge service at the hotel and very responsive valet service as well. We left at 5 AM not sure the car was first in line and ready. Thanks Jim for a great trip, my kids had a blast for their spring break week!