Annie was very accommodating, accepting our reservation on very short notice! The room was quite secure and there were some kitchen facilities as well which was nice! We also got invited to a family barbeque one night which made the whole stay feel very cosy. Public transport was super easy - a 2 minute walk to the bus which will take you straight into the city. My aunt had perfect internet access in the room but I couldn't connect (or use my phone) for some reason. Would definitely recommend if you want somewhere comfortable and safe to stay near San Fran!