Even before we arrived, we knew we were going to be happy, because Del worked really hard to make sure we would be completely comfortable getting into our rooms. We REALLY liked being able to rent her garage because we were very nervous about finding street parking. Del's private lair looked just like the photo. It was impeccably clean and beautifully decorated. Del had anticipated most of the little questions and had posted sticky notes with neatly printed explanations in all the right places--things like what to do with your shoes, where to put the keys, what to do if something breaks or leaks, etc. The little touches like a jumbo binder of information about the city with her recommendations, live flowers, boxes of tissues, extra pillows and a bowl of fresh fruit made us feel wanted. Del herself was always available but never obtrusive. There was an array of available bedding, so when we decided the main bed was too soft (we're aged 68 and 71 and prefer more firmness) we easily found beds "just right"! And the neighborhood was great! 24th Street and all its restaurants and wall paintings was fabulous! As a first-time Airbnb Guest, I was totally enchanted and sold on this way to travel. Thanks to Del, our trip to San Francisco was truly special. I highly recommend this accommodation.