The bed is comfortable, the room clean and the bathroom is great! The location was perfect and we enjoyed walking to Golden Gate Park (bigger than Central Park!) and enjoyed the Botanic Gardens when we had some extra time the last day. It is very easy to take the train to downtown. Peter was very accommodating in getting us in the room a few hours early and keeping our bags for us past checkout time until we had to go to the airport. He is very quick to respond when contacted! The only thing we were surprised by was how loud the floor above us was. Every footstep, child sound, pet sounds, and voice could be heard. We came back from a day in Napa and wanted to relax and it was nonstop noise from upstairs until about 8:30 when it got quiet. I think it would have been fine if we had been alerted that it was like that, but we just did not expect that. Otherwise, we enjoyed staying here and would recommend for a great San Francisco location!