The house looked exactly like in the pictures and was extremely well equipped with everything we needed. It is in a great location and is in walking distance to a variety of places. It was really nice that there were key pads for the doors so we could all do our own thing and not have to worry about any keys. Although we never met Russ, he always responded right away with any questions or concerns I had and was very accommodating. The only thing is that the parking was a little confusing since there were 2 hour parking signs everywhere but our rental car was fine the whole time during our stay.