Everything went smoothly with the check-in process and our early bag drop was easy. The apartment is in a great location. Walking distance to Little Italy and Chinatown where there are way too many restaurants to choose from. Public transportation is a few short blocks away. On the first day I was surprised to see how close Coit Tower was and the walk up wasn't too bad. The downhill walk down to the waterfront was even easier! Talking about hills, keep in mind the apartment is up on a rather steep incline when coming home for the night. Yes the apartment is in a basement/street level, but it was just a place to sleep and shower. It was well kept with everything we needed and a few neighbours were helpful in finding our way around. The shop at the corner was great for picking up some fresh fruit. If you're a light sleeper keep in mind this is a building with several other units and there was some noise in the early morning but it wasn't too bad. Overall great location for anyone looking to see the city.