This was my first time in a hostel and I had such a wonderful experience! The staff were warm, welcoming, and friendly, and I had a great time getting to know them. They were incredibly accommodating with a room change request and travel questions regarding directions and recommendations. The amenities were much appreciated and contributed to a lovely stay - the ballroom was a hub of social interaction and I made many friends there and at the nightly social events offered by the hostel! Overall I cannot recommend the Green Tortoise enough and am looking forward to staying again if I'm ever back in town - what a special experience :)