I thought Justin was very polite and helpful. He answered all my questions promptly, which I place a high value on. The side of the house we stayed in was more then adequate and served our purposes. However, I did feel that the description of "two bedrooms" was a bit misleading. There was a second bedroom, however, I would describe it as 1/2 bedroom. Just big enough to fit two children. Nevertheless, the sofa was extremely comfortable and it served my purposes [a two night stay with business partner]. Location was excellent and I would definitely recommend it to anyone who needs a place in SF. The key features I booked Justin's Apartment were for comfort, economics & location. All met and exceeded!