Centrally-located and really friendly staff. They have a light breakfast on offer in the office which was perfect when you want to grab and coffee and a muffin and head out sight-seeing. This is very boring (I'm turning into my Dad) BUT in a city where parking is at a premium, it's so handy to have a car park in the middle, with the rooms around the outside. You're about ten steps from bed to car which is great if, like me, you're not a morning person.