We have not met Geoff in person, but it was really easy to communicate with him. The self check-in is really easy and convenient. The room is as shown in the photos, adequate for a short stay for two people, with everything you need. The Mission is a wonderful neighborhood, full of life, with restaurants, bars and clubs, and the location of the house of Geoff is perfect, in the heart of the life of qualrtiere, between Valencia St and Mission St. We loved The Mission more than any other area of San Francisco (which was the most beautiful city visited throughout our trip)!