I haven't really had the chance to meet Brendan, but he was helpful by providing the information I needed. The place was pretty good for the price I paid. Although, I had a hard time opening the front door once I got the key, other than this fact, the interior of the house was decent and bedroom was clean and served the purpose for our one night stay. Brendan provided us with fresh towels and linens as well. All in all it was a pleasant stay and would recommend it.