Hao is a stellar host: helpful, available, considerate. He communicates well and answers questions quickly. This was our first experience in a shared Airbnb space but it worked out well, in large part thanks to Hao's easy-going presence that made us feel welcome from the outset. The apartment is clean, convenient to transportation, and safe with all the comforts of home: a nice bathroom, a well-equipped kitchen, and well-appointed living spaces. There are many good restaurants nearby and bus or trolley lines are only a couple of blocks away. It would be hard to find a better base for exploring San Francisco.