Del was great, she patiently waited while we were stuck in traffic. The apartment was immaculate and comfortable, the bed was very comfortable. Del provides a lot of information about the city, places to go, restaurants, etc., she really puts a lot of effort into it. The neighborhood is full of character, we loved it, and it's very easy to get to wherever you want to go in the city via bus or the subway. We loved our stay, we highly recommend it.