This lower level apartment is very comfortable - practically perfect! Communication with Tiffany and Adam was very timely and easy. They even helped with a parking issue that was our responsibility - very accommodating and efficient! The apartment is clean, updated and just like the photos show it. The bed is divine - warm and comfortable. The shower and bathroom were very good - hot water with lots of pressure. We appreciated the Keurig coffee machine and provided pods. The key-less entry was so easy and made us feel very safe. We had everything we needed and were even able to enjoy the wonderful urban garden in the back yard. The location is great too - many restaurants and stores nearby. We plan on staying here again on our next visit to San Francisco.