Eva made sure I knew how to access the unit while she was at work, which was appreciated. Her home is a little over a mile away from relatives I was visiting, so it was quite convenient. I never met Eve during my visit, but we texted and I felt as though I could have called or emailed her if there had been a need. The space is small but has just about everything a solo traveler needs. However, guests should be sure to bring their own shower gel or soap, shampoo and hair dryer. I'd look forward to staying with Eve again!