I stayed at this place, room #4, for a month. Hiromi was super prompt in answering and always there to help. She was a great host. I would rate her hospitality 6 out of 5.
The room I rented was ok and match the picture but I did not like my room because it was dark and the window was facing the wall. I did not realize that when I booked it. Hiromi was ok to change my room to another one but she said the other room facing the street and might be noisy. In terms of comparison, I should mention that I came directly from Europe to this place and I have not been to any other place in SF.