This was our first Air BnB experience.
Although we didn’t actually meet Tina she was very responsive to any questions or issues we had.
For our family of five (10, 9 and 4 years old), Tina’s place was extremely noisy. There were noises - both footsteps and voices - from the upstairs neighbours. This did improve when we notified Tina but was still noticeable as the floors are thin. The other noise was terrible and was from some sort of street cleaning /rubbish removal truck - the noise was jarring and can best be described as heavy metal clanging. This occurred every single night we stayed (around 2 am and then again about 6 am).
Although the location was central and it is walkable to most attractions, for young children we did not find the location convenient. There is an abundance of fresh Asian produce and bakeries / dim sum close by but it was not necessarily easy for us to get around.
Lastly, when we first arrived the apartment felt musty / dusty. And cold so we did use the two heaters in the apartment - this caused the electricity to trip and even though there were instructions to fix this, it was not convenient having to go to the basement which involved leaving the actual building. Just something to be aware of in winter.
Ultimately, we would not stay here again predominantly because of the noise.