the good: the hotel is in a nice location near Union Square as advertised. Room was nice enough and staff are all very friendly and attentive.
the not so good: there were 2 things that annoyed me. The post lists a "suite" but it's certainly not a suite but rather a very small room. a suite typically has multiple rooms or at least areas and typically has an area with couch/sofa. the other was that although the staff was very friendly, they were also very determined to get you into some presentation to sell another property. I had to turn them down 3 different times as they kept pushing it on me. I wasn't interested in the pitch and didn't care about the complimentary breakfast and "gift" they were offering. this might not bother others at all but I found it annoying that they kept calling the room to offer it.