This was my first experience using AirBNB. Overall, I would say that the experience was about what I expected. My wife and I enjoyed our vacation in San Francisco.
This unit is represented well in the pictures. It was clean and decorated nicely. The space is a good size and offered all the amenities we would need. There were lots of little extras included in the unit and available if there was need. We actually forgot sunscreen but there was extra in the bathroom (thanks!). The location is great and one of the best reasons to consider booking here. The unit is a very short walk to major public transportation and is also a quick walk to the beach and Golden Gate Park. There were also some great restaurants and shops in the area that were highlighted by the owners - we weren't disappointed with anything we tried.
The one issue that kept this from earning a perfect rating from me is the noise level. Yes, noise is discussed in the listing, but I feel that it is downplayed. I would warn any fellow light sleepers that this may not be the rental for them. You can very clearly hear every footstep on the second level floors, and you can hear the conversations as if they were happening in the same room. There is a white noise machine and earplugs provided, as the listing suggests, but even using both did not drown out the noises above for me. I know this will not be an issue for everyone, but if you are a light sleeper, you may have similar issues (or you may want to consider using a sleep aid).
We did not meet the hosts, as we spent all our available time out seeing the city, but communication was clear and easy.