This was absolutely the nicest place to stay, a wonderful first AirBnB experience, and sooo comfortable, too! Noreen's pictures and description of her flat and neighborhood are very accurate; the photos reveal a space that looks appealing because it truly is just as it's pictured, and her book with all kinds of info about her home and places to eat and shop nearby are helpful and welcoming, as well. We felt right at home from the first minute when her sister came out to the sidewalk to greet us and to show us around the flat. Noreen's emails prior to arrival were timely and helpful, and both she and her sister were in communication with us during our stay to ensure that everything was going smoothly. We will definitely stay here again when returning to SF, if it's available!