Rented this place for my parents and
grandmother which is the main reason for 3 star review. It would be fine for a group of 20 something friends visiting SF.
My main complaint is there were not any front exterior pictures in listing that showed how many steps are involved in getting to the front door. Deep in the description there is a mention that the house is not good for older people or young kids, but that really should have been made quite prominent (particularly given the tight refund policy). I definitely should have read the description more closely, but I also should have had to.
It’s probably 4 flights of stairs straight up to get to the front door and then another flight to get to the bedrooms. For people in there 60s and 70s and my grandmother in her 90s it was pretty scary and exhausting.
Luckily the house does have an electronic chair lift which is the only reason they were actually able to stay there.
Other than that, the house was clean but not spotless and smelled musty when you walked in. Clearly run for expense Mgmt which is just a little annoying...have to request to use the washer/dryer and the thermostat kept resetting to 65 degrees.
The guy who manages the house, Adrian, seems nice and is responsive.
Bottom line I should have read the fine print. DO NOT book this if climbing many many stairs is an issue.