Thalia is so accommodating. We arrived at 3 am and she made sure we knew how to get in, where to park, and answered all our questions prior to getting there. In addition we had Madelines cookies waiting for us. The place is as stated on the website. Photos are accurate, beautiful spacious apartment, great neighborhood, and within walking distance to restaurants, Walgreens, 7 Eleven, & public transportation. We loved it! Thalia and her husband are wonderful and it felt like we were staying at home. When we return to San Francisco we will make plans to stay here again.