I booked this airbnb for my mum and sister and they loved it! Communication with Tiffany was great right from the beginning, she's friendly and respond quickly when I have questions about the place. My mum and sister had a lovely time staying at Tiffany's place! They said the place is clean and tidy, everything they need are in the apartment, it was an easy check in, they love staying in the apartment! There was a problem with the lock and I communicated with Tiffany about it, she and her partner fixed it quickly, I was so thankful with her quick respond and help with it! I would definitely recommend this place for anyone who's looking for a comfortable and cozy place to stay if they are planning to visit San Francisco. I will definitely stay in this airbnb again if I visit SF in the future! Thank you so much for everything Tiffany and Alan!