Will not stay here again! We had a lot of trouble finding this Airbnb. We drove a rental car from Monterey and earlier in the day I sent a written message to them through the Airbnb app asking for directions to the garage. No answer. We arrived to the area around 3:30 and drove around looking for "Boutique Hotel" which is the name it gives you on the Airbnb app on their page. We were using gps. We finally paid $8 to a parking garage to park so we could walk around with gps and find it. We later had to pay another fee the garage that is located across the street from the Airbnb. We called the Airbnb twice and they quickly answered after the second call. They told us the ACTUAL name of the Airbnb. We would have found it easily if we had known the real name. By this time it had been 2 hours and we were exasperated and exhausted. It was around 5:30 maybe? My friend kept telling me to call them and cancel because she was tired of looking for it but I did not want to lose our money. When we arrived at the front desk guy was really busy and told us he had to finish something on his computer before attending to us, so we stood there for a few minutes waiting. Then we told him about our difficultly and he claimed he only recieved one phone call and that was all the communication he claims to have received from us. He was not friendly or apologetic to two weary travelers. We asked for some kind of compensation for our troubles but the answer was a quick no, here's your keys, etc, see ya. Later in the evening we saw him as we were coming back from dinner and you would think he was our best friend, paid special attention to us...go figure. We thought he knew he screwed up with us. The rooms were nice, clean, comfortable and the other staff were very nice. There was some road noise but to be expected if you're staying in the city. Just make sure you know where this place is located and find out the real name of it before you go and don't expect a quick response with communication. I will not state the real real name of this place because that is their responsibility, sorry. Not my job. Will not stay here again.