Matthew was great with communication. I was able to find and enter the apartment with no issues. The space is in a great location being blocks from the beach, restaurants and mass transit. Even though others were staying there at the same time, there was no noise and I got privacy when I needed it. I met Matthew the second day at the end of my stay and wish I could've talked to him when I first got there (no fault of his, just our schedules didn't match up) as he is a plethora of knowledge on the area.