Our stay at the Bartlett was great. It was right in the heart of San Fransisco, close to shops and restaurants. The vibe of the hotel is very laidback and classic. Some reviewers wrote that there were no towels in the bathroom but it was not an issue for us. The AC from across the building can get loud during the night but closing the windows solves that problem. Overall, a great,comfortable and safe stay in downtown San Fransisco.