Sat is a lovely host. The check-in is very thorough & everything is explained about what you can & cant use. She is very quick responding to messages. The room itself is very cozy, comfy bed, good shower, good TV with Netflix. Do read the information about parking, it is an issue, one day we had to park half a mile away, some days it may take you 20 minutes to find a space, that aside we had a really nice stay