Whilst we didn't meet Dion during our stay we felt that his communication was excellent with us, always answering any questions we had. He also made some great suggestions for restaurants and stores in the area.
The apartment itself is fantastic, being furnished to a high standard and is located very close to a main bus route into town. The area (Pacific Heights) is also really nice and felt very safe. One thing to be aware of is that the apartment is on a busy road so can be a little noisy, but as the bedroom is at the back this wasn't really an issue.