Gaylene is absolutely lovely and her home is quiet and relaxing. We stayed here for four months for a work assignment. We had planned for a late arrival and Gaylene was very accommodating, she even had some items for breakfast in the fridge! The apartment itself is comfortable, quiet, and you cannot beat the view of the Bay! The kitchen is stocked with plates, pots&pans, etc. The bed was heavenly and the provided linens and towels were very comfortable. The house is on a quiet residential street. Like anywhere in SF, you need to pay attention to street cleaning days. It is also extremely convenient to the Muni. The apartment was always a perfect, comfortable temperature even on scorching hot days outside. I cannot say enough about how vibrant, sweet and fun Gaylene is. She always responded quickly to communications and the few small problems we had were quickly addressed. The apartment is an oasis in the city - not far from downtown but without all the ruckus.