Lauren & Chris are very nice and their kids are cute too. The apartment is exactly same as the pictures show in the website. It is very comfortable & cozy. Chris explained everything to us when we check-in. Since it was raining when we arrived San Francisco, Chris reminded us to switch on the heater if necessary. We can park our car just in front of the apartment, so convenient. They also remind us to move the car to driveway on Tue to avoid ticket. It is definitely a correct decision to stay in their home if you travel to SF.