Sylvia and Art have a great suite and were wonderful hosts. They were friendly, responsive, and helpful throughout the process of booking and checking in. I booked the suite for my parents who were visiting from out of town. They liked how quiet and comfortable the suite is and were very pleased with the amount of space they had. (The pictures don't do it justice.) The suite was clean and well-kept.

My parents liked that Sylvia and Art had provided recommendations of places to eat and things to see/do. They also flipped through several books about San Francisco in the suite and were excited to learn about other places to visit in the city.

My parents had to postpone their check-in time a couple hours because of travel delays, but Sylvia was completely understanding and even made sure to have the heated mattress pad turned on low for their arrival to make sure they would be completely comfortable. I know they appreciated that!