I was not able to meet Sara as she was out of town during our visit. Although her friend, who was house sitting and attending to the flat, was very kind and helpful at all times of our stay. Sara was also helpful and prompt in her communications in making arrangements for our stay. We loved Sara's space, for 3 of us who each needed our own space. I put my blow up mattress on the floor in the kitchen area and slept well, mtg daughter had the bedroom, and my mom, 89, slept on the fold out twin couch and said it was very comfortable. I loved the neighborhood as it is charming, safe and quiet and only a block from Haight Ashbury, a delightful part of SF I'd never visited before. I loved the ease of walking to places, and also driving and finding easy parking. The Buena Vista Park is just a couple of blocks up the hill, it's a beautiful place to walk and enjoy views of the city. If you take your dog, this is a very dog friendly neighborhood. We enjoyed the fact that any area of SF was within 15 minutes, the location is wonderful and the retreat is a treat!!