The host! She was friendly and she had real thoughtful things for us to use such as a selfie stick,phone chargers,maps,slippers and shampoo. We loved the ceiling fan. The bathroom was very nice and had bath towels hung on a towel warmer. The place was comfortable and quiet. We loved the location to all the fun shops and food places right around the corner to the best bakery ever The Tartine. Delores park right by, which is beautiful. We thoroughly enjoyed our stay and highly recommend it.