I just checked out of Erin’s house and received the system message requesting my review. I found myself at a loss for the words that could express my appreciation for the hosts, and their flat. So, I started reading the reviews left by other guests. Everyone commented on the perfect location, the stylish quiet apartment, the fantastic hosts and amenities. Then it occurred to me that despite all the other great Airbnb apartments in San Francisco, this was the fourth time that I have chosen to stay at their apartment. How does that proverb go: actions speak louder than words!