Shu went above and beyond to help make our stay absolutely remarkable! My friends and I rented this house for my 30th birthday party, which ended up being an amazing spot to huddle around the kitchen table and play games/drink wine during a rainy Saturday in the city. Everything about this house is super cool (such great technology), was incredibly clean, and looked just like the photos (I've been duped a couple of times). I really appreciated Shu's responsiveness to questions, and how she accommodated my early check-in request by a few hours. :)