First of all.....Tim was delightful. From the beginning, he displayed excellent customer service with quick email responses and answered all of my questions which set me at ease. At the walk through Tim emphasized that he was just a phone call away with any questions or concerns during our stay. I was immediately impressed at the little details that made our vacation experience special. We gasped at how organized the linen closet was, filled with fluffy luxe towels, pillows and extra blankets all labeled and lined up! We loved the artwork hanging in each room, loved the vibe, loved the decor and the special tray of snacks and goodies left for us. The house was surprisingly quiet on such a busy street just steps away from Dolores Park. Our stay was comfortable and elegant and we felt pampered with such attention to detail. SO much better than staying in a national brand hotel! I will certainly book another stay with Tim!