Andrew had excellent and friendly communication from the moment the reservation was confirmed. I found the apartment to be exactly as described. I felt very safe because of the locked entry gate and secure locked door. I really appreciated the space heaters in each living area. The bed was comfortable. The bathrooms were bright and clean. I didn’t use the soaps, shampoos, etc. but really liked that it was offered. I think 4pm check in is late as compared to most Airbnbs and hotels. 3pm seems to be standard. Future guests should make sure this works for their schedule or be ok with paying for early check-in. I would definitely stay again.