Location is good - close to downtown and easy access to public transportation.
Elevator was broken for 3 days and we were on the sixth floor - painful/annoying. I paid $600 to stay here -- you'd expect reasonable response times when the elevator fails and your guest with a torn meniscus is staying at this hotel. Also, hot water got turned off for an entire day.
Check in was okay - the girl that checked us in didn't seem to care much. I asked if she could accommodate us checking in a bit earlier since we had been awake and traveling for 30 hours, and she seemed unimpressed and said she couldn't do that and that I should return in a few hours. Hm, okay.
Housekeeping staff was great - very polite and helpful.