The location of this hotel was great. It was close to everything and a short distance (half a mile) to our planned visit, which was to the Museum of Ice Cream. It was a short trip for us, but we would have loved to stay longer and explore (on foot) more of SF. We stopped by Union Square on the way to the MOIC. There were so many options for food and sightseeing. We dined at the Pinecrest Diner for lunch, Happy Lamb Hot Pot for dinner, and then at the Honey Honey Cafe & Crepe for breakfast the next day. We had our children with us and they enjoyed the short walks to all these places.
The pricing of this stay was decent for SF. All the costs were spelled out in the listing so we had no unexpected surprises. We did several reviews of other hotels and unless you were willing to spend double the price for a "fancier" hotel, everything else in the area costed the same, but had worse Yelp reviews. For the location, amenities, hospitality, and cleanliness of this hotel, it was worth the cost. We had children with us so we wanted to be in a clean and safe area.
The amenities were great. The room was clean. The bathroom was really nice. There were even dinner ware and refrigerator available. There was a lounge on the top floor with complimentary coffee, tea, and hot chocolate. There were also board games, a TV, and books. We took advantage of the coffee, tea, and hot chocolate and top view. The gym was small, but had the basic machines (treadmill, elliptical, bike, weights, etc). The jacuzzi was small with a capacity of 3, but it worked out for us. We had a busy schedule, but was able to squeeze in 20 minutes before closing time. We liked that closing time for the lounge, gym, and jacuzzi was 10:30PM, which gave us a chance to use them. We didn't visit the restaurant on floor 2.
Michelle was quick to respond and provided us the necessary information for an easy check in. The hospitality of the hotel was good. Check in was super quick and then they steered us towards Pam, who was very sweet and gave us information on sights of interests, as well as discounts to local favorite restaurants. She also offered the timeshare presentation, but there was no pressure to attend. We politely declined and that was it.
We would recommend this hotel and would revisit if we needed to stay in the area again.