Jan and the apartment were great! I've only used Airbnb to rent a whole apartment before, so I was a bit nervous about just renting a room, but Jan put me at ease quickly. She was very friendly and it was nice to share a couple of glasses of wine with her one evening. She was also very helpful with suggestions of things to do in San Francisco. She even lent me a rain jacket on my last day! The apartment is in a great area in the Mission district, very close to shops, restaurants and bars. The room itself was clean and comfortable, I had everything I needed. I also loved hanging out with Thriller the cat!