We stayed one week in the appartment and it looks exactly as shown in the pictures if not better. It's very fresh, clean, modern and still cozy! The appartment has everything (nice bathroom, fully equipped kitchen, comfortable bedroom and nice living room) to make you feel comfortable and Lisa had even prepared guides and maps for easy orientation in SF. She would even take her time and answer all our questions and give us tips which we very much appreciated. Lisa is very organized and keeps track of everything which gives one a good feeling!
Bernal Heights is a nice and safe neighbourhood with a couple of nice restaurants, eateries, coffee shops, an organic supermarket and artisenal shops just about 3 to 4 blocks away.
The appartment is situated on a very busy street but we kept the windows closed and so it didn't bother us at all.
Even though there are buses literally running outside the doorstep we found that it takes quite some time to get from the appartment to the more central parts of the city which was a little annoying after a couple of days if you quickly want to get from A to B and so we chose Uber instead of the pulic transport quite often. The house is situated on a very steep hill and the area itself is quite hilly hence I could imagine that it would not be the most convenient for people with small children/stroller or for people with disabilities when you're not having a car while staying there.
Once more it was an almost perfect AirBnB experience and we would definitely stay with Lisa again if we'd come back to the city!