Hi, this was an okay stay. The location of the hotel is great, there's plenty to do around the area. This is a good place to stay if you want to be close to SFMoMA and a lot of other museums since they're closely. That being said, the only thing that was outstanding about the stay was the location.
The three major things that affected my stay were:
- The elevator was broken and was not fixed throughout my time there. I was in a room on the 8th floor, so it was not especially accessible.
- My room was clean, but the floor I was on had a distinctly bad smell, as if there were wet laundry that had been laid out.
- They were not clear about check out procedures. I was planning on checking out late, but what was not mentioned was that I would need a new keycard if I wanted to access the room after 11am. I needed to call the front desk after walking up 8 flights of stairs only for someone to tell me that I needed to walk back down to get a new keycard and walk back up.