We stayed in Room 2 and everything was well explained by Josh beforehand. He was very quick to respond and provided great details on everything. We were arriving early and Josh was nice enough to let us leave our luggage in the hallway entry so that we didn't have to carry with us. He went out of his way to let me know when the room was ready, before the posted time so that we can but our bags away. The location was amazing, right next to Golden Gate Park where we took a walk to enjoy all the area had to offer! We used Uber pool to travel everywhere and that saved us headaches on parking, etc. Never met Josh and barely saw any other guests because it was so quiet (but did see a few so I knew there were others). The bathroom was shared and we never had an issue with not being able to get in. The room was absolutely amazing and perfect for our stay. My only complaint was the pillows - I like more fluff to them but that was it. Hope to stay again!