Beau is a great host. Really thinks about every possible helpful information a guest needs to know and items needed for a smooth trip. I have a rescue yorkie who gets really nervous at meeting new places and people. Chewy was comfortable with meeting Beau and the place (especially the bed). My husband and I went out and left the furry kiddo behind. What gave me piece of mind is knowing that I was close by and trusting Beau to notify me if he heard anything concerning about my dog. I will most definately book again for any future SF trips here.