The room is amazing value for 2 double beds and a great location between Haight St and the Panhandle. The beds are high platform beds like in a hotel, both of which were very comfortable, and they were very clean etc. Josh does check-in remotely via email, and there is a key-code to enter the building and another for the room (which we initially thought was great, no keys to lose!). However although we had no problems on the first day, we were locked out on our second and third night due to some sort of malfunction in the door's mechanism. The first time was only for 10 minutes and then it worked but the second time it took closer to an hour, and this was after midnight. Josh did answer the phone on the second night but was not in town and didn't know how to fix the door. We didn't find him very apologetic, given that we were 4 girls from out of town locked out of our AirBnB in the middle of the night. Aside from this, I'd recommend Josh's place highly!