This was our first experience with Airbnd; however, I can't imagine a more gracious host. Kenji make us feel very welcome and was very thorough in his introduction to the home and the surrounding area. The apartment was really beautiful and perfect for our family of 4. The apartment is at the top of a very steep hill but the trolley runs along Hyde street which makes things convenient. I would highly recommend this apartment. Its a perfect place to stay and enjoy the city.