We had a great time staying at this apartment in Russian Hill as part of a busy trip around California. We had good communication from our host in case of a late arrival and were warmly welcomed when we did arrive. Our hosts provided some great local information and tips before leaving us to make ourselves at home. It was wonderful having a "home away from home" and the kids loved having a bit of space compared to hotel rooms. The location is excellent and in walking distance to a lot of the main points of interest in central San Francisco, eg Fishermans Wharf, Lombard St and Union Square. It was great to have a full kitchen available to make some home cooked meals and the full laundry was a godsend. We did find the front bedroom a little noisy (as it's right above the street) so important to put a deep sleeper in there, plus the water pressure in the shower seemed quite low. Overall this was a great first experience using AirBnB and we will definitely use again in the future. Thanks again to Jim, Noreen and family for a great stay in San Francisco !!