Alice was extremely welcoming and friendly, she was there to meet us when we arrived & showed us around the place. The apartment was so cosy and we felt right at home for the 5 nights we stayed. The place was spotless and the little extra touches left by Alice did not go unnoticed. The location was brilliant, a quick 3 minute walk to the tram stop, allowing us to visit all the tourist spots easily. On the day of check out, we asked if we could leave our luggage there whilst we were out for the day before heading to the airport as our flight was not until later that evening. This was not an issue and Alice ensured our suitcases were kept in a safe and secure place whilst we were gone. We would not hesitate to stay here again if we were to ever visit the area again. Thanks for a brilliant stay Alice x