Jay was great, she is very nice and helpful, she gave me very accurate information. She was very respectful. The neighbourhood is fantastic, exquisite houses near a beautiful little park, it's so quiet and safe. There is close transit system which is practical. It was centrally located so that I could go easily in different directions to major attractions. I would say it was an ideal location and I was so glad that I chose it! It was my first trip on my own and I had no problems and felt very safe. The room was nice, quiet and private. Everything had been well thought out. There was a desk where I could use my laptop and connect to the free wi-fi, very helpful and practical. The bed was comfy and the room was bright and light, I woke up to birds singing! There was a heater I could use if needed. Jay let me put food in her fridge so I could have my breakfast there in the morning. The one thing that I was not so keen on was sharing a bathroom with other renters but that is something that I learned about myself. This was my first Air bnb experience and it was great! All in all I had a fantastic trip and have completely fallen in love with San Francisco and hope to return, so much to see and do! Thank you Jay for being such a great hostess!!!