Short summary: this hotel is in the works of being updated, for the price it’s not a bad place and is pretty centralized
Longer summary: this is on the edge of tenderloin (dicey area). It’s fine to travel through in the morning but night time it can get scary. Most of the homeless people are harmless and strung out. But it grates the nerves walking through that area at night. The main BART/MUNI station is Civic Center and there’s a lot of homeless people there, more so than other areas. The hotel are close to really great restaurants and bars, a couple of blocks over. You also get a great view of City Hall. At the same time, a couple of blocks over is also a bad neighborhood. Had no incidents while staying there so just be cautious. For the price and central location, if you can be chill then try this place out. The restaurants in the area do close early so there’s no late night food spots. Only a late night bar 2 blocks over.
The hotel is currently under construction, the room itself has already been updated. We had an issue where leftover metal wires were still in the carpet. We stepped on it and it actual puncture our foot. It was reported but hotel didn’t have much to say. Also had an issue with hot water one night. Currently the construction is in the first floor guest lounge and second floor rooms. They also didn’t have hot water one night and morning. So just be aware of this. We made do and continued on. Also this room has no AC and is small like in the pictures. So fan and open windows are a must.
The hotel staff were great if we needed extra shampoos and etc. I wish they left us a note about the hot water but a call took care of that update. Room has a little fridge, microwave and utensils. So it was great!
Overall, for the price and location - it was good. I would say if you’re saving money and don’t want to drive around town - this is the place for you. If you’re worried about homeless druggies then walking in this area isn’t for you. They’re everywhere but tenderloin is highly concentrated.