We loved our stay at Serena's! It was very private and quiet. Serena is very thorough and organized. Everything was perfect and the house manual was full of helpful information beyond the basic check in/check out instructions. We felt very safe and cozy in the space. The backyard is fantastic - a nice, Zen space in the busy city. The Muni bus stop is RIGHT in front of the house - incredibly convenient. If we travel back to SF, we will definitely book this property again.