I rented Jenny and Norbert's place for my parents to stay in when they were visiting me in the city... it could not have been more perfect!!! This was my parent's first experience with AirBnB and they are now hooked! Jenny and Norbert's place was immaculate and beautiful. It was also just steps from Fillmore st (a great place to shop/eat etc). My parents couldn't have been happier-- they kept saying how comfortable the bed was and how lovely the apartment was. Jenny was not only super accommodating, but whenever I had a question, she responded within minutes. This is such a top notch place and my parents definitely want to stay here again next time they come visit. Thank you Jenny & Norbert!