She did not enforce her no smoking policy. My neighbors confirmed the prior tenant smoked in the room, and the bedsheets hadn't been cleaned by my arrival. Since they left the windows closed, the entire room and mattress absorbed the smell of cigarettes. I'm only adding an extra star because Yumi and crew somewhat tried to address it by replacing the mattress and cleaning the rug in the room, but the smell still got to all my belongings and clothes, and continues on my suitcases despite cleaning efforts. When I asked for a partial refund, after her assistant confirmed verbally that the room still smelled like cigarettes towards the end of the summer, the team was evasive and didn't even attempt to negotiate. I was excited to be in the city for the summer as an intern, but their negligence left a bad mark all throughout, especially considering it wasn't cheap living here.