We booked a room through airbnb as a part of a "soft opening" therefore the page lacked a lot of details that might be useful to know. This and the fact that the user had no reviews made me weary after booking because I was unsure about the specs and I had a lot of questions. Jordan referred me to look up their website (Hotel Stratford). Ultimately the location and the promotion was a value enough for me to let the minimal details and communication slide which I usually would not-- these aspects are typically a lot better from "super hosts" but I figured that Jordan must not be an avid airbnb host.I received few texts but I did receive one on the day of my check in which was appreciated.
The room was clean and as advertised. It was a good size for 2 people. The decor of the lobby and room were modern and stylish. (in our room) The sink was located near the bed instead of the bathroom so not ideal if you wake up at different times because you'd have to turn the light on. It did not feel like there was heat so it was chilly but manageable. Paper thin walls.
The shower is nice and nicely scented soaps/shampoos were provided. Towels provided, no hair dryer.
The staff seemed to have a hard time figuring out check in and check out. When it was time to check out, I was told they could not find my reservation even after I showed them my airbnb reservation confirmation. My lyft arrived so I had to leave but I sent Jordan a message and did not hear back. Overall, the location was great so great for those looking to be in a central area. Communication was lacking and I was anxious about the check in and out process throughout but luckily it worked out! The location really was ideal for us.