Skate messaged me personally from the start, and was very welcoming. Unfortunately, he wasn't home for our stay but he made sure to introduce me to their friend that was watching the home, who I met and talked with a few times during my stay. The home is beautiful, with an authentic energy like a house that has love in it. When a third person bailed on us for our trip, our extra charge for them was refunded and when we arrived EXTREMELY late, it wasn't a problem, we were just told to be quiet and not disturb the other guests. You can see the golden gate bridge from the patio, which i did some yoga on, and honestly, it was my favorite place I saw while in san francisco.