This was the worst travel experience ever in my life. Basically ruined my entire vacation and I hope no one would go through the same experience that I went through.
1. Water stopped working on the second day (did not work for 13 hours). We had to use our drinking water to wash our faces in the morning, which was not a good experience.
2. Heater stopped working for two days. This was during January so we had to wait for help in the cold. The heater was old and required manual (with a lighter) ignition to restart.
3. Electricity stopped working for 17 hours. I don't think it has been completely resolved even on the day we left, because people were still working on it on the street. We had no idea when the electricity would come back on (just like any other utilities that stopped working). We could not charge any of our phones/laptops for two days, so we ran out of battery in 1 a.m. while talking to Airbnb customer support. The host responded with something along the line of "there is nothing I can do" because this is the building problem and offered money for a hotel night. We weren't looking for money but were just looking for a stable, functioning place to stay long-term, so this type of response definitley did not make us feel any better.
4. Other little things:
- Address was incorrect (host admitted that the address posted on Airbnb is incorrect).
- Bedroom window has a crack, which was not explained on the posting.
- Three of the lightbulbs were literally not installed to begin with or not working.
- Loud parties on Friday/Saturday nights right next door until 3 am.
5. I had to spend countless hours just to get out of this place earlier than I reserved for. I had to talk to eight different Airbnb "case managers" to get any sort of help, which took me hours to explain with all the evidence they asked for (screenshots of messages, screenshots of apartments).
I don't usually write bad reviews on the Internet but I just don't want anyone else to experience the same things that I experienced. I deeply regret the decision that I made to reserve this place.