Nancy was a wonderful host and very helpful. I had questions about parking in the area and she gave me suggestions on how to find parking. If I had a question, she promptly responded. The bunk bed room was very clean and comfortable. It was by the street, but it didn't bother me. The room had guidebooks and info for WiFi access. The 24th Street BART is about 2 blocks away. The neighborhood, The Mission, is the best in the city. Great restaurants, cafes and people watching. I would definitely stay there again.