First, Susan's apartment is in a glorious neighborhood: a quiet, dead-end street abutting lovely Duboce Park in an historic district with lovely Victorian houses. Shops and restaurants nearby. Second, Susan was very friendly and responsive.
The apartment is very nice. Although in the basement, it has French doors in the living room that give it light and a view up the steps to the garden beyond. It even has it's own outside space that is quirky and charming with chairs and an old Victorian bathtub. It does not, however, get direct sunlight -- at least in November and December. The kitchen is quite small, but very usable. The bedroom is also small, but has a window and direct access to the outside. The bed is very comfortable. All in all we very much enjoyed our stay at 49 Pierce Street.