Alex was very communicative and clear from the moment we booked this home for a summer family trip. The directions to his home, parking, etc., were all easy to follow. At the home there was a very well organized house instructions binder, and a thoughtful chalkboard diagram of the neighborhood, highlighting favorite places to eat, shop, etc. I don't think the experience could have been easier, or more helpful.
The home, as is depicted in the photos, was beautiful, neat, welcoming and practical. It was even better than we could have hoped. The neighborhood is extremely cute. Busy enough to satisfy anyone wanting to have fun, and be in 'the mix', but the house was removed enough to be very peaceful. Parking 2 cars was a little tight. I was concerned about the directions to pull my car up to the garage, blocking a portion of the sidewalk. Living in LA, there would be a ticket on my windshield for that in 2 minutes (literally), but obviously there's an understanding in SF in place, as my car was there for 4 days straight, and no tickets.
In summation, fantastic. Full confidence in this rental, and Alex.