I arrived shortly before the check in time, and had no problem checking in. Michael showed me the space, and gave me a key to the downstairs door. Once settled in I looked around and noticed they had left me a pitcher of lemon water, and a couple of K-Cups for the morning. The bed was comfy, and I felt right at home. The garden that you enter through from the street is beautiful. I would recommend staying with Michael and Nicole to anyone who is visiting the bay area. I will be back in the future for sure! Thanks for a great stay!