Thomas' apartment has some of the best views in the city and is very comfortable and well situated within walking distance of many interesting restaurants, shops and sites. We had no issues during our stay yet Thomas was very attentive and checked in on us via Airbnb messaging periodically to make sure we didn't have any problems. I would definitely recommend this apartment if you want to live like an SF local yet experience much better views than most hotels. One word of warning though, if you have any physical restrictions, the apartment is essentially a third floor walk-up (which is what makes the views so amazing). We had no problems with this but it's worth mentioning.