Was looking for a place to stay for a short business trip in San Francisco... hotel rates were absolutely insane, so I opted to give this a try. Expectations were tempered, since the cost for this place was reasonable - especially for San Fran. I was truly shocked to see how nice it was... it's literally a gorgeous hotel... lobby, check-in, and room quality were all well above expectations. This will be my first choice in San Fran from now on.