I am not usually the one to complain, but this booking made my trip to San Fran horrendous. First and foremost, the smell. The odor of the initial common area (stairs, lounge) is fine, but the odor of my room smelt like an old granny's house - even my own grandma's house doesn't smell this way. Two, the toothbrush holder in the bathroom within our room was DISGUSTING. Thirdly, which really isn't you guys' fault (I blame in on humanity), when we walked out to our car to check out, OUR HUBCAPS WERE MISSING OFF OF OUR CAR!! I mention this in my public review because this Sonder is obviously not in a very good area if someone is going around stealing hubcaps off of people's cars (a car across the street was hit too). Lastly, My husband and I will, and mark my words, NEVER visit San Fran again!