Matthew goes beyond bounds to cater to the guests needs if required . There is an attention to detail to see that guests end up having a pleasant stay. Wether it be sticky notes put across all the utilities or the very comprehensive handbook to navigate through the city. Also he takes keen interest to take feedback’s from the guest so you can further improvise his recommendations. I think such a continuous improvement process is highly commendable. With Matthew, I've had best Airbnb experience by far and have been overwhelmed with his support. I couldn't expect a better stay during my visit to SF.
Thanks for being the most hospitable host by far!