Josh was very friendly and communicative. We were able to check in early which was very nice. The space is good for those who are just looking for a place to crash at the end of a day spent out and about. It didn't feel super clean, but nothing hazardous or too uncomfortable. There isn't a dresser or closet, so I wouldn't pick this place for a long stay. But it works for a quick weekend trip. But like I said, the space checks the box if you're just looking for a bed at the end of the day