Amy and Todd are great hosts. They leave you alone, but responded almost immediately to an email. I'm not sure why they make such a point of mentioning their kids who seemed incredibly well-behaved to me. I never heard them above the usual background noise you'd expect. The listing is exactly as they mentioned (the location really is fantastic if you're visiting San Francisco in terms of where it is and as an access point to the rest of the city). I think one of the nicest things about it is that, for somewhere so close to all of the hustle and bustle of both the Castro and Dolores Park, once you go on to their street everything suddenly becomes calm. It's perhaps not the place for people looking to party, but I liked it very much.