Great room for someone needing a handicap accessible location close to Union Square — just make sure to get Michelle to request it, as soon as possible, if needed.
Room was super spacious for a wheelchair user, with lots of room for maneuvering around. Bathroom was really large, nice & bright lighting, easy to access with a sliding door (instead of a standard door), bathtub/shower had a folding wall seat & adjustable, removable shower head.
Club level lounge was really nice to access for free coffee, tea & hot chocolate — concierge (also on this level) informed us that Fridays are happy hour wine & cheese.
Only annoying thing with the hotel’s check-in process is the high pressure time share sales presentation the information desk insists on booking you in for, that Michelle warns about. (We didn’t attend)
All in all a great place to stay!