I'm going to try and be fair as I see most of the reviews are very positive, except for the review from the people right before we arrived. This tells me perhaps our experiences are an anomaly or perhaps something is going on in the host's life of which I'm not aware. Nonetheless, we were disappointed and not happy with this booking. First the positive...the apartment does have beautifully appointed furnishings, not your average airbnb style. We were also allowed to check in 3 hours early. Additionally, it is in a great location! Now for the not so good. My husband and I booked this quickly as we were originally going to stay with our daughter and her husband but then thought it better to have our own quiet place since they have a newborn baby. I briefly skimmed listings and noticed the owner was out of the country and renting out her place. If I'd read more carefully I would've known she is not out of the country. She's there. Normally I wouldn't care but we were trying to avoid contact w people due to Covid. Upon check in we were asked to give her our schedule. We were confused and guessed it was because she has small twins and was perhaps trying to figure out when we went to bed, maybe? She also has 2 dogs, which poop in the very long and narrow entrance hall you must take to get to your apartment. Another reviewer noted this and I see Toni said she picks the poop up right away. This was not our experience, and one of these dogs is BIG! In fact, the morning of my departure I had to kick poop out of the way as I was rolling suitcases. Fortunately it was small dog poop.
We had hoped to spend some time in the beautiful yard pictured in the listing but it does not look like the photos. It is tired and there is bird crap all over the furniture. There is nothing about it that says, "come and relax," more like "I need help." One morning I went out there to get a sense of the temperature and narrowly missed stepping in dog poop.
As for the amenities, there was soap in the bathroom (shampoo, etc. too) but none in the kitchen. There are also no instructions for the dishwasher. You wouldn't think this would matter but all the words on the buttons are worn off so you're flying blind. In the bedroom, the tv did not work. "Video connection lost" is on the screen and it says check the main receiver. It was not worth contacting Toni during Covid to fix this problem. The bed was mediocre and the pillows were flat as pancakes with only 3 on the bed. There was one more in the closet but no pillowcase anywhere. I used an extra sheet to make a pillowcase for it. We were also given only 1 washcloth. This isn't Europe so I do expect washcloths for each of us. In the kitchen there was a little bit of coffee and one morning I thought I'd use the Nespresso machine. Unfortunately there was an old pod still in it. It fell out, covered w mold as were the inside prongs on the machine. Gross!
After our stay I read some reviews regarding noise. While it can be a noisy place during the day, it is fairly quiet at night - unless the dogs are barking, which did happen one night. The only other thing I'll add is that if you're a very light sleeper, you will be able to hear the extremely loud snorer who must have a bedroom above the living room. Thank god there is a fan in the closet for some white noise.
Lastly, I'm not sure why our host showed up one day in need of the model number from our refrigerator. It seems new, as there is still packing material on the inside of it and it was working fine. I wished she would've waited, again we were trying our best to avoid contact with people, She just showed up knocking at the door one morning.
So for me, regardless of the other reviews, I won't be going back.