Brenda was great to communicate quickly and timely. The guest room is set up with helpful guides about walking San Francisco or visiting the Golden Gate Bridge. I left her house each day and walked to all my destinations (although ambitious, it can totally be done from this location). She also had a helpful "where to eat" handout on the desk when I got there. She was friendly and went the extra mile to make sure all the technicalities were in place, and I found the small bed to be comfortable because I slept like a rock! Would totally recommend.