We wanted a place that was in a quiet area in San Francisco, and Su's place definitely fit that bill. Plus it was in between two major parks. The unit we rented had a nice patio with a table which would have been nice to enjoy breakfast, but unfortunately San Francisco had a cold snap and it was too cold to take advantage of that.
And because it was cold, Su was responsive when we asked if she could raise the temperature in our place.
At the end of our stay we shared our thoughts on improvements we felt were important and she was open and grateful for that feedback.
Aside from the futon/sofa which wasn't comfortable, the place was enough for what we needed. The bed was comfortable, and the sheets were especially soft (would love to know that brand!). We were surprised that the bed was part of the kitchenette which was okay, it was just that the layout was a surprise to us.
Overall, Su was accommodating to our needs and the place was quiet, which we appreciated.