Danielle quickly answered any questions we had via e-mail. Check-in/check-out via lockbox and parking were convenient. Property well-located to visit with family and friends during holiday. Very clean and stocked as expected with towels, paper goods, etc. Photos of property are accurate...cute apartment. While we expected noise from Balboa St. based on reviews we had read, had not anticipated the loud noise (particularly under the living room and bedroom facing Balboa St.) from the garages directly below property opening and closing frequently. Only met Danielle briefly, but she was very nice and welcoming. Would definitely stay here again.