This is a wonderful place to stay. My wife and I stayed for Thanksgiving week, since we couldn't see family due to Covid. The apartment was spotless, check-in was clear and easy, and Nina was very easy to communicate with. The Richmond is a great neighborhood, easily walkable to the Presidio, Land's End, Golden Gate Park and the restaurants on Clement Street. Make sure to eat the Samusa soup at Burma Superstar, and get a BBQ pork bun at Lung Fung Bakery.