Communication with Kathy was fast and easy. The apartment was as expected from the pictures and description. Matt met us during check-in and provided a very helpful tour of the place including their wonderful and cozy backyard. Being the typical "summer" in SF (cold and drizzly), I appreciated that tea was available in the kitchen. There was a wide variety of books in the apartment so I was able to enjoy a relaxing and quiet night taking a trip down memory lane with a Nancy Drew book. Matt had cautioned us about hearing their footsteps from above but it was not an issue at all since I barely heard anything. Parking was very easy. I wish I could have stayed a few more days!!