Jay is a lovely and kind host. She was always there to help with any kind of information I needed. The room is located in an old building. It's small but still cozy. The bed is really soft and comfortable. I was a bit worried about allergies when I found out the floor is all carpeted, but it was all so clean that at the end it did not bother me at all. I will certainly stay there again when I go back to San Francisco!