Our host was helpful with communicating and getting us settled in during our brief stay in San Francisco, but while there are quiet hours, I suppose I expected that we just needed to make sure we weren't listening to loud music, laughing, etc. It seems that the neighboring rooms all used to he part of the same house, so the walls are very thin. I felt like we needed to whisper the whole time during these hours just to avoid being heard or disturb others. My brother slept on the pull out sofa, but it seems he didn't find it very comfortable. Other than these, it works best for brief stays when you plan to go out and explore the area.