Flip and his awesome wife were lovely hosts. I reserved their beautiful apartment for my parents, ages 63 and 83. Their place is located in the heart of San Francisco's Haight and Ashbury neighborhood. I was at ease to know my parents can rest and relax in Flip's home with a view of their pretty garden. They have a really charming chalkboard welcoming me and where we found information neatly explained from, WIFI password and how to separate trash (something I really appreciate!) The Sarrows knew my parents didn't speak English all that well; they were accommodating and we all felt welcome each and every time we would cross paths. A wonderful stay-5 STARS!