I lived in room#15 for one month, it was rainy January. There is a roof window in the bathroom, it was leaking on rainy days. We noticed it when we arrived, immediately informed Salman and a housekeeper came to check the leak. So he said that the leak “is not big” and gave towels to wipe a water on the floor. 🙄
That window was already in black mold when we checked-in, obviously the housekeeper knew about it, but did nothing to solve the problem.
Also the socket in the cupboard for the microwave did not work, but the housekeeper just said “I believe it worked”, then turned off and on the power in the room, of course the socket did not work. And that’s it, problem wasn’t solved.