Maury was great with communicating with us. The check in process is very flexible, we planned to arrive in the afternoon, but instead plans pushed our arrival back to night time. And it all worked out! The lockbox key with combo is very convenient.

The home is located up some steep and curvy hills which we're quite a challenge to drive up, but really for us, it made our experience of San Francisco that much more interesting. SF streets was a big topic among our family!

We stayed in the lower level rooms. The was plenty of space for my family and the beds were very comfortable. The bathroom is modern and clean. Maury was very considerate. She asked how big my family was and pulled out an extra bed for us. Thanks!