If your staff does not know something or does not have something they should just say so, rather than let people wait for no reason.
We called to ask if we could check in early and we were left on hold for 20 mins by a member of the staff ( we ended up hanging up as we were incurring long distance charges).
The listing also says that an iron is provided. We called from our room and were told that an iron will be brought to us. After that didn t happen for over half an hour, we went to the reception to ask for one again.
The receptionist said they are looking for one. Shortly after we asked “do you have irons here?” And the answer was “no we don t provide them”.
Later on the next day we heard somebody calling to ask for an iron, and once again we heard the receptionist telling them they are looking for one.
Iron your shirts before coming here.. and don t expect a straight answer from the people working here.
Overall the room was nice, with the exception that the window was 1 window apart from a wall. This is a suitable accommodation if you only plan to sleep here and spend all your day outside