Jody was great! Super helpful and responsive Everytime we messaged her. Check in and check out was seamless. Jody was really accommodating when we needed an extra night stay at the last minute. We were grateful for that.
The room is comfortable for 1 person but a bit cramped for 2. We didn't have room to walk around once we had the two beds set up.
Other than that, the area felt safe at night. It was a 15 min walk to the BART station and takes about an hour to/from the airport. It's far enough from the busy street to be quiet at night. It's about a 10-15 min walk to the mission district.
The beds are really comfortable and the bathroom is quite spacious. The mini fridge and microwave were great to have for warming up leftovers. Guidebooks were in the room to give us ideas on what to do in the area.
We enjoyed our stay!