Yann's unit was in a very nice neighbourhood and easy to find. Gaining entry was simple and the unit was cozy and clean with some welcome snacks, water, and a guidebook to San Francisco (a very thoughtful addition). I made a couple of small requests in regards to early check in, extra towels, baggage storage, and Yann was more than happy to accommodate. I will definitely stay here again and recommend it to anyone looking for a trip to SF.