Carol was very welcoming. The place was sparkling clean and had everything I needed. If I needed anything, Carol and her husband were a call away to provide any assistance and items that I needed and had great conversations with them during my stay. The garden is beautiful and loved hanging out there during the day and at night. I felt at home during my entire stay. Carol also gave me an extended check out time which I really appreciated. I will not stay anywhere else other than Carol's when I return to SF!