Susann was a great host. I was in town on business and had an off-hours schedule, and she provided all the information in a clear format so that I could check myself in and out. The place itself is wonderful. Many homes are much less nice in person than they are in pictures, and I found Susann's place to be the opposite: even better than the pictures in terms of cleanliness, comfort, etc. The place is in a quiet, residential neighborhood, but a close walk to the Embarcadero (albeit down 200+ stairs) and a host of great restaurants and shops in Telegraph Hill area. Just an awesome place.