Staff: The elevator was broken the day I arrived, but they had me on the 7th floor. The front desk staff at checkin at first wouldn't even look to see if there were lower level rooms available! Eventually he caved and offered me the choice b/t one on the 4th floor and 1 on the 5th, saying the 4th floor one was not yet renovated and the 5th was better. I asked if I could look at it and he suddenly rescinded the offer! Later on, when I asked this same staffperson for two towels to replace ones I had used, and he refused(!) even if I brought the old ones down. He said it's not their policy to give out towels that often (even though I had never asked before).

The room I was put in after climbing all those stairs w/ luggage was minimal, plain, and even the provided amenities don't work. There was no mirror. The door to the closet was missing. There was a rod in the closet for clothes but no hangers. There was a TV that wouldn't turn on and a window that wouldn't shut. In addition, the noise of renovations and hallway conversations permeates through the room all day starting at 8-9am - there was no soundproofing whatsoever. The hallways and walls were all dirty and splotchy, as you'd expect.

Also note that they lock the main door after around 5 or 6pm. Lastly, be aware there are other people who seem to live here on a longer term basis. You share the common bathroom in the hallway with them. It's only one part of the building that is dedicated to the "hotel."

On the bright side, the bed was comfortable.