I had only 1 night left of my 3 week holiday in the US and still quite a few things to see in San Fran. So when Jason said the previous guests had accidentally broken the window there was an element of worry that it would interrupt my brief time left. However, Jason had already arranged for me to transfer to another AirBnB if I was unhappy. It was warm that day so decided to sleep with airplugs to block the noise. But there really wasn't much to worry about. I didn't find it a noisy place at all and didn't need the airplugs. The house has great facilities and the introduction to all of them was amazing. Security was good and the type of people staying here seem to respect the great facilities and were very pleasant to interact with. An the location also great.