Emily was in close communication prior to our trip, and we had every instruction we needed to get to the house, park, and enter the building. The apartment was as charming as the pictures showed, as well as the cool neighbourhood. Emily had sent is a PDF of the house manual and there was a printed version in the house. Virtually all our questions were answered and there was plenty of information. We were happy to run into Emily during our stay, as she is upstairs. She and her husband were very friendly and happy to see us. Perfect!