We had a great stay here. It was not exceptionally loud (nor quiet, but when you're staying in a city, that's to be expected). Check-in was smooth, although it took us a few tries to figure out how to open the lock box! Just be aware you will need to meet people at the gate at bottom of the (short) stairs for deliveries, which got to be a bit of a pain with my limited movement but should be fine for most people. Jessica reached out frequently to inform us if anyone needed to stop by and to check on how we were doing, and responded quickly to any questions or concerns. When the sink was backed up, she had someone there in an hour to fix it for us!