Irene was very accommodating when it came to meeting our needs. There was a small issue with the television, but she was very responsive to my emails/texts, and made sure it was fixed in a timely manner. This home will provide plenty of space for 4-5 people, and the photos on the site provide a true portrayal of what each room looks like. The location was also also very convenient to everything you want to see in SF. The BART station and Mission District was less than a 5 minute Uber drive away, which we loved! I would highly recommend this rental for anyone looking for a clean and cozy spot during their SF visit!