My 10-year-old son and I had a wonderful stay. We took public transportation everywhere and the location really can't be beat. I've stayed in the heart of the city before but this location was actually more convenient to get to multiple parts of the city easily-the Bart provided easy access to downtown and the waterfront while nearby buses got us to the Richmond/Sunset easily. The convenience to the airport and the ability to drop our bags prior to check-in was also so appreciated. The snacks were a warm welcome after our flight. On top of it, the place was just as described, warm, comfortable, clean and the hosts couldn't have been lovelier and more helpful. As others have mentioned, you do hear the muni so if you are sensitive to noise (we aren't) that is something to think about but earplugs are provided. We slept easily and weren't bothered by it at all but earplugs are provided if needed. We would stay here again without question on future trips to San Francisco!!