I booked this for a co-worker coming into town when every hotel in SF was sold out for a large conference. Jim was kind enough to understand that and had a great and reasonably priced room available. Our co-worker Peter loved the place, found it spacious, he said. Here's more from him: The guests can walk to the surrounding places(city hall, opera house) in minutes and even walk to downtown within 30 minutes. This is a European style boutique hotel with very clean lobby and rooms. The staff are all happy to provide help on anything. The room is spacious and include a living area and a bedroom. Each one has own TV.