Communication between Kathy and Sabrina were quick and accommodating. Kathy gave us a heads up of local eateries and even explained the layout of the streets. Check in was easy with pass code access for security. The location is quiet with public transit a block away. The room was quaint with a TV and a door for backyard access. On the side table was a nice touch of tea bags and coffee k-cups for the keurig machine in the living room. There's also a park across the street for early morning exercise. Highly recommend.