The place was exactly what it said on the tin! Great location, everything was clean and worked, the room was large. This was more of a hotel room scenario, so I didn't meet William and this reflects more on the Donatello, I'm sure William is a great guy.
You will have to deal with a perfunctory pitch on attending a timeshare meeting during check-in, but they didn't push it.
Overall I'd come here again. Good room for a good price in a good part of town.