Nancy is a great host. She is clear on the instructions and is friendly but not intrusive. The home is more than 100 years old so you must expect older plumbing and amenities but everything is in working order and she has good posts everywhere to avoid confusion. The BART is a few blocks away so I get to work and downtown easy. But the neighborhood is fine I ate in a local Italian restaurant and walked to and from with no problems. I will stay again.