Like staying in a 4 star hotel suite. Pre-arrival instructions are great - easy parking and access to the apartment. Russ is incredibly helpful, he's included a binder of neighborhood and overall San Francisco recommendations. Amenities we appreciated: Keurig coffee (although coffee shop a block down trumps that), cable/DVD, plenty of space to unpack (especially in bathroom) and a safe, quiet neighborhood that is still walkable to restaurants. Would happily stay here again!