The suite was very clean and it was very spacious! The bathroom was amazing and pretty new. Along with what other reviewers have said, it is located in a very good neighborhood with lots of restaurants to choose from(mostly on Irving Street) . It is also a couple of minutes away from the Golden Gate Park. We only got to meet Kelly once and she was awesome! She gave us instructions on how to get to Baker Beach and was very responsive to whatever question we had via text. Overall our stay at this suite was very good and would highly recommend.