The first room booked was extremely small and was not accurate to the description. The room for 2 was too small and cramped, looking completely different than the pictures. We did not get much sleep so we requested a new room and were granted a bigger room with two beds which was fine. The consideration by staff to our complaints was fairly prompt. Noise from the street is expected here. Temperature in the rooms could not be controlled by guests unfortunately. Location was good and walkable to other parts of the city. The check in process was fairly easy. Parking was provided a couple blocks in an indoor garage.