Our hosts made us feel welcome by meeting us at the apartment to provide a tour of the building. All our questions were answered either via email before our trip, in person upon arrival and texting during our stay. Having a parking spot in the building's garage was helpful since we had a rental car. The apartment was accurately described and provided everything we needed. Convenient to Rt. 280 and Rt. 101; 20 minutes to SFO airport. Having the grocery store below and multiple bus stop in the near vicinity made this location very convenient. Bus # 19 took us to Fisherman's Wharf in less than 30 minutes. The Potrero Hill neighborhood felt safe and gave us some privacy while being close to downtown. We used the BART system and MUNI system for local travel without any issues. If you are going to use MUNI a lot, buy the 3 day pass. We highly recommend our host's location to any travelers visiting San Francisco and would stay again if we are ever in the area. Thanks for making our first AIRBNB experience a positive one!