I always stay there when in San Francisco, like staying with a friend, but with privacy for each. And each unit has a different sensibility so I move around. Everything there set out from the guest's perspective--you will find the wifi password in all the places you would logically expect to find it, you don't need help to turn anything on (like cable), there are ample towels, and tissue--have just never found I was without anything that I needed, or forgot. Great neighborhood also. My 21 year old even fell in love with Kepa!