What a wonderful experience we had here! The location is prime, this room is priced competitively with other, similar rooms in the area. I was able to take BART directly from the airport, to a station about 2 blocks away from the room. All of the front desk people were so inviting and helpful. One in particular, Dmitry, was so warm and hospitable. The room looked exactly like the picture, and was even nicer and cleaner than I expected. The staff provided me with fresh towels and an iron to use, upon request. There is an adorable little coffee shop right by the front desk. It really came in handy whenever I needed caffeine in the morning as I woke up. Rather than having to get ready and leave the building to go get coffee. Overall I had a great time here, and will stay here again when I come back to the SF area.