The place itself was clean, fairly easy to access, and included some thoughtful additions (some snacks and drinks). We really appreciated the flexibility in check-in. The space itself was clean, with high-functioning and stylish fixtures (some of which my fiance and I agreed we would definitely like to have in our own place). The bed is reasonably pliant. Overall, everything was great.
Our biggest and really only complaint was that we felt highly monitored, which was extremely unexpected. We were visiting with a friend, who we had meet us at the space. Just a couple of minutes after he came in, we received a message: "How many guests will stay there?" then "Another guest just came for a visit? I mean third person." Later, when we came back at around 10:45 PM, we received another message: "Your visitor is still here? Kind of too late" This message was allegedly prompted by "another guest complaint."
We received no information about a quiet schedule, visitor rules, or the noise sensitivity of people nearby. Nor were we even loud- we only spoke a little louder than we normally might for the benefit of our hearing-impaired friend. I've seen less flak caught from RA's in college residence halls for higher levels of noise. So, we were very concerned about this message and exactly how and why we were being so monitored. For now, we're chalking it up to preconceptions about our youth.