I wouldn’t stay here again. While the house itself was surprisingly large and fairly nicely appointe, there were a number of issues during our stay.
1. We stayed for 7 nights, the first morning we found tradesmen in the backyard noisily constructing a set out outdoor stairs, there were no curtains or blinds on the back of the house and this was directly in front of the bathroom so had we walked out in a towel we would have had an unsuspecting audience. WE WERE NOT INFORMED OF THIS BEFORE OUR STAY, in spite of a page long instruction email. When I raised my concern with the hosts they rudely dismissed me saying it wasn’t within their control...a) it’s your backyard!!! b) I didn’t ask you to fix it, I asked you to have notified me! The workmen were there 5 out of the 7 days of our stay and made it impossible to be in the house between 9am and 4pm. The workmen themselves were quite nice but not being informed and having no privacy, on top of the poor response from the hosts was unacceptable in my books.
2. Power outlets and light switches were broken or not working in multiple parts of the house. Again this was raised with the hosts immediately and again this was ignored/dismissed.
3. There was no washing machine in the house, for a house this size that is being rented for that price, I would expect a washing machine. When asked the hosts were rude and offered no assistance. We found a laundry service down the road.
4. The hosts made a big deal of repeatedly instructing that the garbage had to be taken out but the council bins were inaccessible to the house. Pointless! We had to carry it down the street and find other people’s bins to put it in.
5. A lot of basics missing. There were no teaspoons and approximately 3 plates, 2 bowls and 5 sets of mismatched cutlery but there was 25 sets of chopsticks. Again, if you’re going to be an Airbnb host, provide the basics appropriately, it doesn’t take much effort. Extra towels, toilet paper, paper towel etc. would have been appreciated, particularly for a long stay with 3 people.
6. There was at least 6 months worth of dust under the futon in the second bedroom - I dropped an earring under there and was shocked to find mountains of dust underneath and randomly a put together puzzle!
7. Their belongings were all over the house, in drawers and cupboards and it made it difficult to put our own stuff away.
My opinion would have been greatly improved if I had felt that the hosts had conducted themselves professionally, instead it felt like a bit of a bachelor pad with immature hosts.