Jim greeted us warmly and showed us the house and answered all questions and left us both his and Louise's phone number should we have any issues while there. We had none, so we had no more contact with them these rest of our stay (6 nights).

The location was great! Close to public transportation (just across street for buses and all of MUNI; just 1/3 mile from BART). It is less than a two mile walk/hike to Twin Peaks, which 3 of us did one evening and were rewarded with a great sunset. Also just across the street from Glen Canyon Park, a hidden gem in the city I recommend for anyone visiting SF, as it has great trails, views and wildlife - we saw owls and a coyote.

The 3 BR, 3 bath was great for our party of 5 with the public areas in the front so use of these in the morning did not awaken anyone sleeping in.

There are 2 high quality TV's with extensive channel selection; one in the family room and one in the master BR. The one in the master BR also has Netfix movies available.

All beds were firm (we did not use pull out sofa bed; it may not have been as firm). The bed in the master bedroom was the firmest bed I have ever experienced, which was ok with me, but uncomfortable for my wife, who a couple nights ended up sleeping on the sofa for a few hours.

The house is dated both inside and out, and houses are attached to each other in this area of town. At times we could hear conversations of neighbors through the walls.

There was basic cleanliness - floors, kitchen counters, bathroom facilities. However, there could have been more attention to detail such as cleaning of the oven and outside of shower area and some soap scum on glass of shower walls. Also, pots and pans were worn.

In our group two of us would come back to this house again if vacationing again in SF; three would not. I think much has to do with expectations with the dating of the house. Also, the extreme firmness of the master bed was cause enough for one to not come back.

I am giving 4 stars because I think the size and location make this a great place for parties of 5-6 people, and if not colored by dating of house (which I think should be expected), the primary thing keeping this house from a 5 star rating is the attention to detail with cleanliness.