I was nervous about coming to Ashish and Ken's house, as this is my first AirBnB. I had nothing to worry about. Ashish and Ken were warm and hospitable. I had a beautiful room with a view of the San Francisco Bay (?) and of parts of San Francisco and Oakland. Everything was clean and fully stocked with the appropriate amenities. The house is a beautiful Victorian up the hill from the Castro.
There was one issue when I stayed there involving another guest (not my issue) and Ashish was responsive and compassionate. They checked repeatedly to make sure that I was OK with my accommodations. I recommend their house for future AirBnB guests.