Everything is 5+ star. Having chilled water in the fridge was a nice touch. My teenage boys loved the internet speed which worked well for gaming after our full days of travel. We were not able to take advantage of the gym because of Covid, but that's also a nice feature. Having a washer & dryer in the apartment was great! My only reservation is the location - we were further away from the places we wanted to see than I expected. This was my fault, not John's. He was an excellent host. Expect to see more homeless in this part of the City than you might in other areas, but it was not overwhelming and there were no issues. The lobby and parking lot were locked adding to our sense of security.