Roy and Patti's place is a home away from home! All our questions were answered very quickly via the app - very friendly hosts! My parents actually stayed at the place (I live in SF) and the neighbourhood is my old stomping ground - it's safe and not crazy busy which they liked. The place was extremely clean, tidy and well-maintained. All the standard amenities were readily available and our hosts kindly went the extra mile to provide some simple things to get us started (like cereal and milk, etc.). I would definitely recommend this place and hope to use it again when more family is in town. For anyone who doesn't know the area - this place is a great location for getting to the Presidio, Golden Gate park, and grabbing cross-town buses via California Street or Geary Street which gets you downtown or over to the Embarcadero.