This was a cozy and clean hotel (not house of someone's). The people at the front desk were nice. This hotel locates two blocks away from the famous Union Square which is a center of downtown San Francisco, so it was convenient for sightseeing. Also, this hotel provides luggage service at $2 per bag, so you can keep your suitcases in the hotel until 11pm. If I visit SF again, I may choose this hotel again:)