I cannot imagine a better airbnb experience. Melissa and Nicole were wonderful hosts. They provided thorough, detailed information before I arrived, and went above and beyond during my stay. For example, my flight was delayed, and they ordered food for me since I arrived after restaurants had closed - they offered me a number of options and of course ordered exactly what I wanted. There was a blackboard just inside the entrance welcoming me to their home - but they were waiting for me and helped me with my bags (and I wasn't travelling light, at the end of a 4 month trip). They were always available to answer questions and give advice, including estimates of travel times. The room is perfect, and showed how much thought they'd put into everything. There is a separate entrance inside a locked courtyard. The room had a mini fridge, microwave, good wifi signal, desk (wonderful since I was in San Francisco to work), good lighting, tv with hundreds of channels, comfortable bed, blackout shades, excellent shower, hair dryer, coffee machine, electric kettle, coffee and tea, dishes and utensils, a good-sized closet with plenty of hanging space and shelves (and skirt hangers, which even expensive hotels often don't have), a rack for your suitcase, alarm clock, iron and ironing board - and skylights that could be controlled with a remote control, so you can lie in bed and watch the stars if you want. There were lots of thoughtful little details, like a little shelf above the plug where you can put your phone when charging, a towel rail above the sink to hand a wet washcloth without dripping everywhere, and scent-free shampoo, conditioner and body wash (a really lovely touch). The private entrance meant that I could come and go without disturbing my hosts, but they were around if I needed anything, and I had a lovely chat with their beautiful little daughter. The location is perfect - less than 2 blocks from J Church Muni, which takes you straight to Powell Station on Market Street, or to the Embarcadero. 24th Street is about 10 minutes away, and has everything you could want - restaurants, coffee shops, Whole Foods - and even a reindeer petting zoo before Christmas! An added bonus is that Sanchez Street is NOT steep! It's an easy walk to lots of places like the Mission and Castro, and the neighbourhood is completely safe. As a woman on my own, I always felt comfortable coming back at night. The whole experience was absolutely perfect, and I will definitely stay with them again (if the room is available) when I come back to San Francisco. I really can't say enough good things about Melissa and Nicole and the room - stay here if you can!!!