I stayed at Jean’s place for three nights with a group of friends in January 2018. Compared to many of the our other Airbnb stays, this experience was by far the most unsatisfactory for us. When we arrived at 4pm, an hour after our designated check-in time, the cleaning person was still in the apartment and all of the windows and the front door were left open. This made the unit very cold, which we expressed to Jean. We ended up purchasing a small space heater to offset some of the cold air that lingered after closing the windows and front door. There was also an odd smell and small flys and gnats when we arrived. When meeting Jean, she made a point to confirm that there were only five of us (by doing a head count) she then proceeded to tell us multiple times that quiet hours were between 10:30 and 7. In the past, we have had the host tell us to contact them if we need anything, so this was odd that that was not one of the things said upon meeting her. The reminder of quiet hours was a bit disconcerting as we never gave her any reason to assume we would be rambunctious. On the first night while we were out enjoying the city, Jean made a point to text us about quiet hours again. We were a bit confused as she already expressed this to us and the text felt intrusive and over the top. The next night when we returned to the unit, Jean texted us complaining about noise. We found this odd as we were particularly careful in regards to our noise level. On the third night we heard stomping from upstairs the whole night and loud talking from downstairs. We figured some of what Jean erroneously thought was us the previous night may have been another tenant. However, we did not complain. It also bothered us that we had to purchase trash bags as there was only a small trash can. The lack of hospitality in addition to the random flys in the unit, the lack of trash cans, and the fact that you are unable to control the temperature of the unit are why we will never stay here again. The price is decent for the unit, but the negative aspects were not worth it to us. If you are a group of educated African American women coming to San Francisco to enjoy yourself, I would recommend staying somewhere else.