Kaleen met us, made us feel welcome, showed us the apartment and described the neighborhood. Every need was anticipated and a wide variety of maps and brochures was on hand to help us navigate San Francisco. We came with another couple so the two bedrooms on opposite sides with two bathrooms was perfect. The apartment is located a couple of blocks from great shopping and restaurants. Kaleen went out of her way to work with us and help make sure our stay was relaxing and enjoyable.