Communication and response is excellent. The place is in a great location. It was good to be able to leave the car in their garage so we could explore easily by foot and public transport.
Having a big kitchen was fantastic. Washer and dryer handy.
A couple of negatives: We were there in January and it was very warm in there, I can imagine in summer it may be a bit stifling.
The mattress was uncomfortable and the need for extra linen was not explained well in the description.
Understanding how to use the TV bay seem straight forward to locals but it was difficult for me being an international visitor. There were no TV channels, only streaming services.
David & Flynn