Jan was absolutely phenomenal. My husband and I visited San Fran for our 5 year wedding anniversary; upon our arrival, Jan had champagne and an anniversary card waiting for us! She is incredibly knowledgable and helpful regarding navigating the city, and she provided us with wonderful recommendations for activities and food. We even ate brunch with her 2 different mornings as we enjoyed her company and great conversation! Also, the room was extremely clean, private, and exactly what we expected based on the pictures. Not to mention, Jan lives in the most "hip" area of town with access to all of the best bars, restaurants, and great shopping within a few blocks either way. I cannot recommend a stay with Jan (and her cat Thriller), enough! We cannot wait to go back. I told Jan, I felt as though we were staying with family! ☺️ Incredible experience.