The staff is great at the GT. Welcoming and friendly from the minute I stepped in till I said my good-byes. They have a huge common area for hanging out, dining, and meeting other travelers. The dorm I was in was a bit small, but it has huge lockers that can accommodate suitcases. Bring your own lock, but although I forgot mine, they loaned me one of theirs for free. Overall a great vibe, clean, comfortable beds with quality service.