We booked with Gregg owing to overwhelming positive reviews from other travellers. Gregg is a nice person and was definitely welcoming to us, opening his house to us and allowing us to really help ourselves to whatever we needed. I am usually not one for leaving bad reviews in public, I usually like to resolve situations privately however was urged by the Airbnb to nevertheless leave an honest review. So I will start from the beginning. Gregg owns two very beautiful cats. One is a bit older (around 18 years). First of all - Don't get me wrong, my partner and I are huge animal lovers. However with our first ever vacation to SF we simply did not foresee that we would be woken up by a moaning cat (the noise was very loud and distinct) at 5/6am in the morning and being kept awake until around midnight or later... On our final night there before we left, my partner and I had to wake up and sit in the living room with Buddy, the cat, until Gregg came home, as it just did not stop moaning. By then it was around 1.30am. Gregg did apologise, however before he returned home, his solution to the issue was "just call his name". We tried this. Didn't work. And I'm sorry if I offend anyone, but personally I do not want to stay up until midnight or later calling the cats name, on a holiday to a new city we have been looking forward to for so long. That to us was the last straw especially as we had a full day tour the next day that needed us to get up at 7am. We did send a message to Gregg letting him know we were concerned for his cat, however he said this was usual practice owing to his age. Following this, we decided to end our stay early and find alternative accommodation. All this in between 2am and 7am, so we had somewhere else to stay following our tour. Once we finally found one, I sent a message to Gregg to let him know. Despite the mishap, we were sincerely thankful to him for opening his house to us however it just was not for us. Following this, Gregg was quite cold to us. Unnecessarily cold. In fact, up until we left our keys with him (Gregg was actually in the house) he didn't even come and see us off. We found how he dealt with it on the last day just quite unprofessional. We felt like we were intruding in his space, and as though he just couldn't wait for us to leave. In Greggs last message to us, he not only reminded us to empty the fridge of our food when we got back from our tour... But also mentioned following the incident, he would remove his listing until further notice, however, that doesn't seem to be the case either. Location wise it was probably around 15/20 min...