Jenny and Norbert were excellent hosts. They responded to all questions quickly and accurately and were very accommodating. The house was clean and the linens were fresh, making for a comfortable and relaxing stay. Their Pacific Heights home is ideally located for exploring the city and living like a local. I used to live in San Francisco, and their place is in one of my all-time favorite SF neighborhoods right off of Fillmore. It's walking distance to so many amazing restaurants, stores, and coffee shops, so definitely take advantage of the location! Plus, it doesn't hurt that drybar is literally a minute away. I can't wait to go back!