I am writing this review for my in-laws who stayed there during graduation season for my daughter's graduation. We live in the neighborhood so we cannot say enough great things about the local neighborhood. My in-laws were visiting from China so the access to ethnic, fresh and reasonably priced food (noodle shops, groceries, bakeries) is unparalleled in San Francisco. They are also users of public transportation so bus stops were close and easy to use. The unit was comfortable and met their very simple needs. They did not cook much and only made very small breakfasts in the unit. Robert was very responsive when they had only one issue and needed help with adjusting the heat in the unit and they were comfortable the rest of the stay. Happy-in-laws make a happy family and price sensitivity is a basic instinct in their generation. The rate for this unit was very fair for what we got, based on what is available in this area.