Beverly is awesome, the listing is super accurate. We had a great stay! However, the first night we noticed ants in the bedroom. She instacarted us ant traps right away, but they didn't work very well and the ants were a real problem by the end of our stay (little over a week). She let us know that lots of rain makes the problem worse, and was helpful and responsive for the entirety of our trip. Also love the views of SF :)