Great location and good value for hotel prices in SF! Easy access to buses and trains that are only a few minutes away. The staff is friendly and accommodating. My room was on the second floor, and it was nice that there are two bathrooms — I never had to wait to use it during my stay. It probably helped that every room had its own sink. The room itself is small (no personal table) but it's good to stay here if you're traveling solo and are out and about throughout the day.
As for reviews saying that there are "sketchy" parts near the hotel, I think those people are referring to the homeless people out on the streets. The reality is that there are homeless people everywhere in SF no matter what neighborhood you're in. I personally did not have an issue with the homeless in regards to my stay. I came back past midnight one night and did not see any homeless people hanging out in front of the hotel so that shouldn't be anyone's concern.
I would definitely consider staying here again next time I'm in SF!