As a family of 4 with young daughters, we stayed in Danielle's apartment in late September. Danielle's communication prior to arrival was excellent, she provided all details to access the apartment well in advance and in any communication she was very prompt. Location was good, however a little further out of downtown, then we would have liked. On arrival the apartment overall was tidy. The kitchen was a little grubby. The tea towels in the kitchen didn't look clean. Only 1 bathroom, made it difficult at times. We had an issue with the kitchen sink while we stayed and in the end this spoiled our stay in the apartment. Whilst Danielle did everything she could to assist in getting the sink fixed, we ended up with a contractor in the apartment 3 out of the 4 days we were there. At times inconveniencing us by being there after hours in the evening and preventing us from preparing meals. One evening we waited an hour and a half in the apartment while the contractor was there, in the end we had to take our girls for a late dinner as he didn't look like he was finishing soon, he didn't speak English and couldn't communicate with us. After his last visit he left the kitchen very dirty and messy, as too the bathroom as he was using the toilet to dispose of the water from the kitchen sink. The toilet stunk when we left. The floor was not able to be walked on without shoes. In the end Danielle was apologetic and offered some compensation to us for the inconvenience that was caused.