Jon was so responsive! We got into town a little early and he was able to accommodate that. It was a perfect size for a family of 3. The blinds were nice to not let in the light in the room we set up for our toddler daughter. Perfect location for going to the SF Zoo and Golden Park. COVID has me worried about staying in an Airbnb but the place was super clean when we got there with new sponges for the sink and hand sanitizer. Internet was super fast for all the programs we were streaming. Would definitely stay again!