We loved staying with Jason & Ryan! This was my first Airbnb experience and I was a little apprehensive in general. Jason's very thorough check in instructions and availability to answer questions in advance for this newbie were very helpful and reassuring. We had some trouble with the check in process (which turned out to be totally my fault) and Jason was at the other end of the phone instantly (even though he was in a different time zone and it was pretty late for him, sorry, Jason) and talked me through the problem. The steps were a bit steeper than expected(plus it was dark) so we were happy not to have a ton of luggage and we old folks did fine (good cardio). Once inside we were wowed and relaxed by the spectacular views from the balcony, which continued to be a source of zen, beauty, and a great place for morning coffee and afternoon wine throughout our stay. The place is super clean, the bed was quite comfortable, and I can't think of anything we needed that wasn't provided. Ryan and Jason were super helpful especially on the first night,helping us to get a meal before everything closed up. The "book" provided has all the info you need (especially helpful was the right address to give an Uber) and we went to a couple of the restaurants listed, both in the immediate neighborhood and beyond. Discovering the Castro neighborhood was also a great experience! Jason and Ryan were fun to chat with while not hovering over us. All in all a terrific experience.