Annie was a friendly and professional hostess. The home is tucked away in a great area and felt safe. It was easy to get to and has a well lit path through the garden and hallway. My parents stayed here while they visited me for the holidays. They told me they felt right at home as Annie furnished the room with coffee, cereal, and milk as well as nice, thick bath towels. They were very comfortable and will recommend this place to others visiting San Francisco.