This little apartment hit all the key notes for me. It is located in the heart of Bernal Heights, my favorite part of San Francisco for its family feel, and with nice restaurants, fun bars, and public transportation nearby. I didn't meet the hosts as I was pressed for time, but they were available right upstairs if needed. Very clean space with lots of nice touches so you don't have to worry about scrambling for breakfast in the morning. As someone else pointed out, the apartment is located in the back of the house through the garage; this is quite typicaI for this part of the city, and really is not a negative as there are plenty of windows and a door facing the backyard. I'd stay here again without hesitation and recommend it to others as well.