This is a great hotel, the downside however is the location. While it is in very close proximity to union square and the financial district it happens to be located on a very rough street in the tenderloin. That being said the common spaces in the building are very nice and staff is wonderful. During the day the location improves drastically, but unfortunately I would suggest being in the building by sundown. Please keep in mind it is not the hotels fault what happens around the building. I would suggest researching the tenderloin and planning your trip based on your comfort level.