Jim & Suzanne are super kind people, that's for sure. Expect a San Francisco tutorial as well as complimentary fruits & yogurt. The back garden is very nice especially for the summer evenings and the kitchen has all the appliances a tourist needs. The neighbourhood is safe and close to at least two bus lines (5 & 21). Nearby one may find several bars and restaurants, as well as one or two supermarkets for your daily needs. No surprises, no disappointments. This was our first interaction with Airbnb and we were happy. Especially if you're 2 couples looking for a great San Francisco experience, it's a tough place to beat looking at pricing as well as location and overall quality.