Rooms were very clean. Beds were comfortable and bathroom was nice. Towels and soaps provided. Everything we needed for our short, busy stay. It's pretty much a hotel with 24hour concierge who were very helpful, especially when we arrived late and needed to keep our bags there all day on checkout. Only complaints would be no hairdryer and I didn't notice any aircon (only a fan) which would be worth double checking in the warmer months. A fridge would be handy too. It's a great value option for San Fran.