When I started to make plans with Rachel, it was fun and exciting because we had never visited San Francisco before, it was also our first time using Airbnb.
She was always very nice via emails and responsive with all the issues we had:
The first thing we did upon our arrival was to try to connect to the wifi, and it didn't work. Therefore, the TV didn't work either because it only functioned with internet. The place is old (REALLY OLD). I mean, it can literally fall apart at any time. The bathroom smells like a dirty bathroom plane. The curtains are pieces of cloth that do not even have a hem. The master bedroom has two skylights so at sunrise (five o'clock) the sun will wake you up.
As I mentioned before, during three days we didn't have wifi (it was important to us because we are foreign and do not have mobile phone signal). Rachel sent a technician to fix it; when we got home in the afternoon, there was a cat napping in my daughter's bed who is very allergic and payed big consequences.
There was a lot of dust, cat hair, mold and mildew, snails and spiders inside the house.
The beds and linens are of very good quality. (Yay!)
The pictures make you believe that the place is beautiful, but it's actually very deceiving. What she shows here makes you think that it's a "cute little cottage." Which it totally wasn't. We spent 7 very expensive nights at Rachel's place.