Phyllis was pleasant and very hospitable. The location is good if you’re okay with being away from the typical tourist area. There are tons of restaurants and parks nearby. The apartment pictures do no justice. The apartment was much nicer than expected. It has that San Francisco charm. It’s hidden off the street... only main issue is the homeless people nearby that literally made things a bit sketchy but other than that, we all really enjoyed our stay and felt safe at the end of the alley. I recommend people stay here.