I needed to change our reservation a number of times due to circumstances beyond my control; the host was always kind and responsive. I reserved four nights, but found out close to our departure, that I could only stay three . The host refunded the night to me even though the cancellation period on my reservation was expired.
The house is immaculately clean with beautiful views of San Francisco. The house was in pristine condition and everything is in working condition - and I mean everything! I would definitely recommend this property.