My wife and I really enjoyed our stay at Kelly's place in May 2017. Kelly made check-in easy with clear instructions provided prior to our arrival, and notes and tips provided within the apartment. The apartment is in a building with at least two other residences. The apartment was on the 3rd floor, and reflected the description and pictures, being clean and recently renovated. Pod coffee, fridge, toaster, kettle and cutlery and crockery all provided made simple home-meals possible. very comfortable sitting/tv area. Small snacks and essentials were provided in the basement apartment, and many resources to help us enjoy our stay in the apartment and Washington. ~2 min walk to nearest bus; ~5min walk to nearest tram (muni network). We took public transport (train and bus) to/from SFO with ease and little walking. Plenty of food options within 5 min walk. We only bumped into Kelly once during our stay, but found her to be lovely, and she was very helpful and accomodating with our questions and requests. Great stay in SF, we'll be recommending Kelly's place to friends