This was my husband & my first experience staying in an airbnb, and it was a most excellent experience! Our accommodations were as described, and then some! There were little "extras" that our host had provided, like a Britta water purifying pitcher filled with water in the frig and a coffee maker & coffee, maps & information of the area that we weren't expecting, suggestions for restaurants & shops close to the airbnb, which all added to our very positive experience! And when we asked about parking in the streets of San Francisco (which can be very challenging), he gave us his parking permit to use for the 4 days we were there! He also supplied a floor fan when we inquired about the possibility of having one, which added to our overall comfort. He was very accommodating! The suite was clean, comfortable, spacious, in a quiet neighborhood but within easy walking distance to some great restaurants, coffee shops, small grocery stores, a park, public transportation, and church. He and his family respected our privacy, and we barely heard them in their part of the home which is above the airbnb suite. Communicating with him via text messages was easy & he was very prompt with responses. He supplied detailed instructions about the accommodations & house rules which we appreciated, so that we could try to be good guests!