Linda and Bruce made us feel very welcome. They responded very promptly and courteously to our requests for additional items needed. We had trouble connecting to the internet, but Bruce immediately tackled the problem and it was solved quickly. It is a quiet, serene setting. It certainly had an "out of town" feeling even though we were close to the major cities and freeways. The hosts respected our privacy. They warned us about footsteps overhead as they live above the unit.