William was prompt with getting back on inquires when setting up the rental of the apt. The property is next to I 580 which made it convenient for travel but noisy at night as we would leave the windows open to cool the apt. If you have a car finding free parking can be challenging. There are only 5 spots adjacent to the building and in 30 days I was only able to find an open spot 3 times. The meters are free from 6 pm to 8 AM and on Sun. I was able to find free parking on Sat and during day time hours by parking two blocks away on Telegraph and would move the car to a closer meter after 6 PM as it can not stay on Telegraph from 2 to 4 AM. There is some spots one block down but they were not open either and a homeless population was camped in that area. Our car remained safe but we also never left anything in the car. The apt had 10 steps from street level to the first floor where an elevator was available to get things to the third floor so moving in and out was a little work.