Hanfei was a great and quickly responsive host. The rooms were spacious and uncluttered, the heat worked very well and quickly, and despite many of us using the bathroom we never had an issue with a hot shower. There were several grocery stores within a quick drive and even walking distance. I chose this Airbnb knowing that it was a different set-up that I hadn't experienced before, with the house set behind another house and only accessible via a gate that seemed like it went into the front house's backyard. We arrived very late at night so I think that contributed to our confusion, because we didn't want to seem like we were trespassing and we could tell that our arrival was unexpected by the front neighbor. But I should have trusted in Hanfei, because her instructions were clear and direct, and following her lead we were able to check into the house without a problem. Would definitely stay here again if I needed an affordable and reliable place to stay in Oakland!