E.J. promptly answered many questions for me before I made a final decision...and did so graciously. Once the booking was made, he provided great detailed information on directions to the property and what to expect upon arrival. He clearly is a host that wants to provide the best possible experience for his guests...and he truly succeeded in that regard. There was one small request made after our arrival and once again E.J. responded immediately. Thanks, E.J. for making our Oakland trip a great experience.