Gizem was extremely responsive and accommodating. Reading Dayl's review helped set my expectations properly. Gizem's home is comfortable and in a nice, secure area. I arrived after 9pm on a Sunday and didn't have any trouble finding guest parking although there was still a slight uphill walk to her building. The blanket provided is a bit thin, but the heaters work great and made the unit perfectly warm and cozy. A great value for what I needed. I would definitely stay again!