In terms of interacting with the hosts, this was almost the worst experience I've had on Airbnb.
It started with Robin half-heartedly telling me I had to arrive in a three hour window between 1 and 3pm to be given a welcome/orientation, despite the fact that check-in time is listed as 4-10pm. I had to repeat to her that I was running an errand and couldn't do that. Instead she stopped by after she got off work at night to show me around which was fine.
After the orientation with Robin, most interactions with both Michael and Robin were uncomfortable. They were both rude and in one case, Robin was violent. When I tried to ask Michael a question in person about tape on the inside of the microwave, he angrily told me to talk to Robin who was actually at work, before coming in to fix the issue. Another time, I had a couple questions about something else in the unit. Robin came to the door, we had a short discussion and I thought the matter was resolved. But she said she wanted to check something. I asked what, but she didn't say anything and shouldered me out of the way to enter the unit saying she wanted to check for a gas leak. This is simply a case of someone not using her words and being violent. If she had explained why she wanted to enter the unit, it would have been no problem.
One of them pounded very loudly on both the wall and my front door several times because they thought I was taking too long of a shower. I explained later to Michael that since I don't shower everyday and limit toilet flushings, my water use is about the same as most people.
One morning, I was awakened by Michael shouting for a long time since the unit is attached to their home.
Sliding glass door in bedroom can't be fully closed easily. If left open wide enough, was told "roof rats" can get in.
Due to being outside, washing machine has rusted area inside. Despite orange rust marks on towels and bedding, I was assured that laundry no longer comes out with those marks.
Ugly and unused big yellow electrical cord left in front yard the whole stay.
Could only make cellphone calls outside due to a bad signal and Robin confirmed they do the same.
Robin could be a better host with some guidance but I believe Michael is not cut out for this.