They where very nice and made sure to keep in touch with me. When we arrived they showed us everything and even knocked off the third person fee since they didn't not show. The cabin was very cute and the shower got extremely hot very quick. It's only a few steps away from the lake which my husband got a chance to jog around and he enjoyed it. We where not in the cabin much except to sleep and change. I will say I wish I got a chance to spend more time in the yard it was so quaint.