Lauren and Dolores made me feel very welcomed. I needed to arrive later than my original plan and they were very accommodating and communicated well. Lauren even helped me with my bags. The listing was exactly as described. The large room was comfortable and quiet. The special toilet facility was fine even with the noise, which sounded like a fan; it was more of a "white" noise that didn't bother me.The area best described as residential older homes and with easy freeway access.