Diane was easy to communicate with and responsive to any questions that we had before and during our stay. The photos and description were accurate for what we expected. We had our own private room and bathroom on the second floor. The signage and labels throughout the space were helpful. We also appreciated the amenities that Diane offered, such as continental breakfast items and access to our own Keurig and coffee maker. Also, the location had free street parking in a residential neighborhood, was within reasonable walking distance to some businesses, and was just a short drive to the closest BART station.