It was difficult to reach our host (Peggy) when we arrived, parking was a hassle, and there were no clear directions on how to enter the room. We waited several minutes for her to respond while sitting with another confused subletter and then we received 2-3 word responses via text. After walking quite a distance with all of our bags and finally receiving a response from Peggy (as she was not answering our calls), we were finally given directions on how to enter our room via email (as we were waiting outside). Once inside, we found a minimally finished room with directions stating no food of any type was allowed in the room. The room was stuffy with no air ventilation and a small bathroom window, the odor in the room was terrible, and we could barely stand it. Peggy texted not to worry she rents all the time with no problem. Bottom line, we left and asked for a refund and Peggy refused. We had to book a hotel in downtown Oakland at the airport for half the price. It was much better. Be wary, if you stay here it will be like you are on punishment in your bedroom. Luckily, air b n b assisted with a partial refund after Peggy refused.