So, it's not the worst AIRBNB I've ever stayed in but, I definitely needed to write a critical review. This listing is a shining example of what's become if AIRBNB in the U.S. The pictures are accurate as far as depicting what's there but, misleading when you realize they're all closeups to keep you from realizing how small the space is. The photo of the front of the home with the large windows may as well not exist at all because that's not where you're staying.
Secondly, while nothing happened to *my* car, there are burned out and stripped carcasses of cars, RV's and boats in large numbers within 50 yards of the property. If you're not from the city, this place may unnerve you.
Thirdly, the proprietors/managers are polite in their correspondence but, the right hand doesn't seem to know what the left hand is doing so, if you ask a question, look forward to two separate responses that aren't necessarily in alignment. I had reserved two separate weeks before deciding that I'd stay in town for the weekend and despite changing my reservation through the app, I was thanked for my stay and had to remind them that I wasn't going anywhere for 9 more days.
The thermostat episode: so, I'm 46 and have operated thermostats before and also am an engineer. When the thermostat stopped working, I was told it was operator error. I'm not thin-skinned so, I agreed to take a video asking with my description of what was going on. They said the maintenance man said it was functional and yet it wasn't. Then they asked me to try 3 or 4 different evolutions to see if I could get it to work. I stopped playing along because I'm not the maintenance man and I'm also not a liar. The thing didn't work despite their suggestions and action was needed. I went 4 nights without heat! 😂. Truth is I was fine but, I was annoyed that such an issue wasn't tended to in reasonable time. I was told the day of my final night that someone was looking into it. Thanks sooo much 👍.
The kicker: I wasn't going to write this but, when I asked about a late checkout (because I was stuck at work) I was expecting a "no problem" considering I spent the better part of the week with no heat. Instead they wanted to charge close to a full nights cost at $50 for 3 hours. That was the wrong answer. These people understand what money coming in is but, don't understand the value of expected services to be rendered for that money and that is AIRBNB in the U.S. in a nutshell. I grew up in my mom's inn. I think I'd know.
If you can't find any place else, this place will do but, truth is, you can do better for a couple bux more and unless you're working in the port, you have no reason to be in that part of town. There are junkie zombie encampments all along the freeway and BART overpasses.
Also, when the heat does work, there isn't any in the bathroom which is outside the room itself in a hallway that connects with the main residence. It's a bit brisk until you get under the hot shower which was pretty decent.