My stay at Faces was a brief one but Cassandra was beyond lovely and accommodating regardless! The location is right across the street from a BART station and therefore it's very easy to get around Oakland, head to Berkeley campus or even San Francisco. I stayed in a room with 4 beds (two bunk-beds) and the other two ladies I stayed with were the absolute sweetest. I didn't get a chance to interact much with the other guests but from what I heard they were polite and courteous (they weren't too loud and overall respectful of space and cleanliness, etc). Would stay here again :)