I booked Gina’s place for a night getaway celebrating my mother in laws 60th birthday. We had reservations in SF as well as Alameda so this location worked well for our small party. For the most part, Gina responded quickly. I could not find the wash room and almost left our linens on the stairs until my fiancé got curious and started opening outside doors and found it next to the front door. I recommend staying location for wash room clearer on refrigerator rules. I would also recommend leaving more pods for coffee as I am an avid drinker. With 4 adults in the home, 5 pods was not enough so we went out for Starbucks. I added an extra toddler at the last minute and adult that did not end up attending our festivities. The upstairs guest were pleasant and friendly. The view was beautiful for coffee drinking in the morning. I would book with Gina again.