We stayed at Helens for 2 nights, we didn’t meet Helen but she was always available to contact. The location of the property was perfect for us, straight off the highway with easy access to Oakland and San Francisco. We had our own key access to the property and were free to come and go when we wanted which was ideal due to us arriving late off our flight. Helen had a mini fridge which was ideal for us as we set off for Las Vegas the morning of departure and we could keep water and soft drinks cool. Helen supplied a hair dryer too which was ideal as our UK one did not work as well as home! There was shampoo, conditioner, body wash and bits and bobs to eat food with as well as a microwave. There were little notes to instruct us on what to do. An overall outstanding property and great value for money, thank you so much Helen!