Two doddering old folks, we had trouble with the key--our hands don't work so well these days--Alicia was right there to help and demonstrate, very sweet. The space is delightful, from the bedding to the lighting, the color palette, the tile, the fixtures--got some good ideas for redoing some of our spaces at home. We felt very at home and enjoyed the mornings in the back yard. As a twenty year resident of the East Bay, I deeply appreciated Peets coffee and real cream. Parking was easy, the neighborhood very family friendly, and we loved being able to walk to cafes on Park Blvd. Easy access to freeway and other favorite Oakland neighborhoods as well as the BART train to San Francisco. Alicia is very warm, her family very sweet. What little we saw of them was a pleasure--delightful to see a young family, young children, happily engaged in creating their life! Will be back again. Thanks, Alicia!