Upon arrival at scheduled time, the host informed us there was no lock on the door of the house. She did say the lock was coming "in the next few hours," but the smell of bleach was too overwhelming and we were unable to stay in the unit longer than 5 minutes. We did not take her up on her offer to "run the shower until the bleach smell went away." Our total time at the property was under 20 minutes. Airbnb has been outstanding with the refund process!