This house has great potential. I enjoyed the location, the proximity to Rockridge and Berkley are great. It has nice views of the Oakland and Golden Gate Bridge. Tammy was responsive at answering communication.
Unfortunately, I would not recommend this location for a couple of primary reasons.
1. Cleanliness - the home was not clean upon arrival. (Moldy dishes, dirty appliances, etc.) I communicated this to the property manager - Tammy. The house manager - Sandra, contacted me immediately, and addressed my specific concerns but did not do a thorough cleaning of the home. I do not feel it should be my responsibility as a guest to point out every area that needs to be cleaned. The home was not properly cleaned. Cleanliness is number one on my list of priorities when selecting a location. This property fell short.
2. Essentials - We were scheduled to stay for two weeks. The kitchen is not fully stocked with kitchen wares or cleaning supplies for this type of stay. It would be fine for a couple days, but if you intend on using the kitchen on a regular basis it is lacking. It would also be helpful to have a house manual. We were unable to locate garbage bags, towels, etc. without contacting the house manager.
3. Cancellation Policy - Tammy has a strict cancellation policy. Unfortunately, during our scheduled stay (March 8th - March 21st, 2020), the Covid-19 crisis became full blown. Our business in Alameda County was canceled and we were directed to return home. We stayed 8 of the 13 scheduled nights. In light of the situation and Airbnb's Extenuating Circumstances Policy relative to Covid-19 and offering refunds regardless of cancellation policies, I requested a refund on the remaining (5) days, Tammy has refused to return funds. I have since filed a claim with Airbnb.
I would also advise that Tammy's listing is a duplicate listing, if you book "Stylish & Exclusive Home" with host - Jenuine, it's the same property, different pictures on the walls and without any reviews.