Terri and I had emailed about my late arrival and she left a key under the mat for me. The small apartment is entered by a gate from the residential street, very private, very quiet (other than the earthquake but Terri can hardly be held responsible for that!). I have friends in the Lake Merritt area and really like it there. The Chetwood is in a nice neighborhood, very close to restaurants and the lake. The apartment is very comfortable, in the basement but with nice light from the front room. Minimal kitchen set up is great for small meals. Close to freeways for trips to the city. Recommended.