I booked this place for my family while they were visiting me. The studio is really cute and the location is great. We went to SF most days so the proximity to BART is really convenient. Tawnya provided some snacks and fruit for when my family first arrived, along with a nice welcoming note. The place is really clean and comfortable. Although I didn't see Tawnya during the stay, she kept in touch through texts and made sure we were enjoying our stay.