Ayana was awesome, when I had questions about check in she was so easy to get ahold of. She even followed up shortly after, just to be sure I didn’t have any other questions. I would advise anyone looking to stay here that it is exactly as pictured when you go inside. It was a bit confusing to find from the street, and the area was slightly sketchy. If I was staying alone I’m not sure I would have been comfortable walking around alone, but thankfully I was traveling with my partner. Having said that, we did walk to dinner at night and coffee in the morning. The location is perfect walking distance to a lot of awesome places, and very close to a BART station. It was my first time In Oakland and I really enjoyed it. Now that I know what to expect, I would absolutely stay here again, and I would recommend it to anyone needing an affordable place to stay. Thank you Ayana!