Joan was very welcoming and her place is quite nicely appointed and has a sophisticated and serene air to it. It's very clean and organized, but still comfortable and warm. The room itself is actually much prettier and cozier than you might think from the photo. Joan was a lovely host -- appropriately communicative, respectful of my privacy and concerned with my needs. Personally, I found her very engaging and easy to be around. I would recommend this listing to anyone seeking a convenient and comfortable retreat amidst the otherwise increasingly hectic and under-construction urban scene in Oakland's downtown and neighboring areas.