The place is wonderful. It has everything you need to have a pleasant stay. The biggest strength of the place is the location. You truly are at the heart of the Bay. Everything is close, and you have MANY options to move around (from the bus, to the BART, to the T1 bus).
Julia and José are very responsive; expect instant response at any time. They will do their best to accomodate you.
They are great people to be around!