I booked this listing for my 13-year-old daughter and I as we were visiting family in the Bay Area. LaurieAnn greeted us when we arrived and showed us around the space and gave us lots of essential information about the neighborhood and the space. There were also extensive and very useful directions and other information about the space and community that she provided in addition to the information she provided us in the room. She was available for questions, but was not intrusive at all, and the space can be accessed easily. The space is really quite nice and the pictures do not necessarily do it justice. It might seem compact, but my daughter and I managed just fine in it together. The neighborhood is very quiet and walking distance (be prepared for the hill on the way back from Lake Shore if you eat a bit much) from markets, pharmacies, food, and shopping, which was important for us. The listing was more than a bargain, and I would book it again.