Jennifer was quick to respond to questions about the place before and during the stay! A detailed note outlined possible questions about the space with emergency contacts too. It's more than ample space, big bright kichen in a cute neighbourhood. Very quiet at night. Great for sleeping.The neighbourhood is pretty suburban but I felt safe walking alone at night from the Bart station which was a short busride away. It only takes about 40-60 min to get to downtown SF or 20-30 downtown Oakland.