The place is cute but it's not brand new. The mattress is not new and definitely not firm (we sunk into a pit in the middle). Be prepared to squeegee and dry the shower (house rules). Neighborhood is a little run down and was borderline safe in our minds, we heard one shouting match but it was otherwise very quiet and although we were nervous leaving our car on the street nothing untoward happened and parking availability was good.
Lilah was quick to respond and communication was fast/great. Our stay was good!