Our host was quick to take care of the coffee machine that needed care. Very responsive and helpful with a 20 minute early check in that helped us freshen up after 24 hours of flight travel before an important meeting. The location in Rockridge is ideal, we parked on the street just a couple of blocks away with ease. The entrance is easy to load and unload off of College Ave. We were also very happy to have such a quiet place right in the heart of Rockridge.