Carlos is truly a stand up guy. We had complicated plans before check in and he was very accommodating in letting us know how to check in on our own. He even let us check out late when we were running behind. The suite is very nice! Word to the light sleepers such as myself: bring an eyemask and utilize the fan in the room to create a bit of white noise to combat the outside noise and light filtration. It is an urban neighborhood after all. Thanks Carlos!