I reserved Robbie’s place for my partner, so this review is a 2-for-1 deal!
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Me: Robbie is an actual angel! A cupid, really!! She saved my relationship, going out of her way to set up flowers, a handwritten card, wine, and _a freakin piano_ to help me romance my bae <3 She was also compassionate about our student budget and helped us work out a payment plan. Robbie is kind, patient, thoughtful, and very very easy to communicate with and is overall just an amazing person!
Partner: I LOVED staying at the Hideout so much that I booked another month shortly after checking out! Clean, comfiest bed ever, great location (don’t forget to support Mandela Grocery Cooperative!). Robbie made sure her place was wheelchair-accessible for me and went above and beyond to make sure I had an accessible WFH setup. I tend to run warm, so I enjoyed that it was a bit cold in this lower unit, but there’s a heater and plenty of blankets for folks bothered by the cold. And of course, you could tell we all love Robbie—her personality shines through in these cute homey signs around the house and the most comprehensive guest manual binder to guide you to a great time, and she comes down to personally fix everything herself; she’s a powerhouse with a big heart and single-handedly facilitated the BEST AirBnb experience ever!
(All that said, to whomever is reading this and looking into staying in West Oakland, one non-AirBnb experience that was less-than-the-Best: Robbie was kind enough to let me recover/sob loudly/exist and extend my initial stay for a couple more days at lower cost when I was grabbed and assaulted by an employee at Bottles Liquor on Market St—do NOT go there.)
Tldr: Amazing, trustworthy super Superhost with high-quality 5-star amenities!