The house was very nice and Laura did a perfect job of preparing the lower level of the house for guests and travelers (they live upstairs so you may hear them walking around the house and sometimes talking) the lower level of the house is provided with a nice TV along with everything that makes up a home such as a washer/dryer, dish washer, dishes, towels, ect.. even though the house was nice, I feel that privacy was an issue due to the amount of times they came down to check on us. I also noticed that there are no curtains provided on the windows of the lower level of the house. Regardless of this I felt that Laura was extremely friendly and inviting, however, her husband Ralph seems more serious and unfriendly due to the words he chose to use on multiple occasions and his extremely strict emphasis on the house rules which included but not limited to electricity usage, thermostat usage, and water usage.