I checked in to Zoe's place under unique circumstances -- I live in Berkeley, but my 8-month-old Great Dane puppy just had 3 major surgeries and would be unable to climb the stairs necessary get into my home. I was able to book a couple of hours before checking in and I am so so grateful for Zoe's excellent studio and extremely kind and responsive demeanor.
To spare the gory details, but to show the level of care and kindness of Zoë and her family, I want to share something that really touched me.
As mentioned above, my pup had surgery and was experiencing the worst 10/10 pain in her young life, to the point where she ended up waking the neighborhood around 10pm one night crying in pain.
I sent a message to Zoe apologizing for the noise & she was not only understanding, but lent me some calming CBD oil for my dog as well as some hemp chews.
The listing was exactly as described, parking was easy, and most importantly I'm so so grateful for Zoe's empathy. THANKYOUSOMUCH