Catherine was very easy to communicate with. Upon entering it was clear the place was very well-designed, attractive, comfortable, new and clean. The photos are true and show how nice it is. The shower and tub are great. I would definitely stay there again. I walked to BART during day. When I left by car at night, I worried I'd find parking nearby once I returned, but I did. The entrance is private and secure. It was a pleasure to stay there.