It was my first Airbnb experience and I loved it. Everything was accurate as his photos and the description. The room had really nice view and the restroom was super clean. The neighborhood was very quiet, air was very fresh with lovely scene since it's surrounded by trees. I didn't know how to use lockbox when I checked in but figured it out later. We did check in pretty late (around 10-11PM) but Joel seemed he didn't mind and even showed us the room and explained. I am from Vegas, so the weather in Oakland and SF in October (55-70 degree) was super cold, but I didn't ask for the heater since I didn't want to bother him. It was really cool experience !