Before we arrived, we noted a feather allergy and requested non-down bedding. Upon arrival, 1 of the 4 pillows provided was down, as was only bedding. We inquired if there was another blanket, as the hosts note they are available and "in the big house steps away".
The response back about an alternate blanket was abrupt and rude. It did not make us want to reach out again about how to empty the trash (which was full when we arrived) or to inquire about other maintenance issues.
We spent a cold night in Oakland as the room heater was too loud to use even with earplugs.
We used to live in Oakland and visit often. Unfortunately, we won't be staying at Lilah's on a return trip.