Joan was welcoming, helpful and very accommodating, and this made the difference between just being in San Francisco and really enjoying our stay. The house was spotless, the bedroom comfortable, the bed was great as was the shower. It is very close to a Whole Food market (less than a 10 minute walk) and is also close to both bus and BART. With a friendly dog (and cat you scarcely notice), it was just like a home away from home - which is what you want when travelling. I would highly recommend Joan's room to any traveler to San Francisco. You won't be disappointed!