Anna is very kind! The place looked the same as the pictures and had all the basics and was comfortable. The first day there was a small issue with the internet and she immediately worked to resolve it.
It didn't seem like the best/safest location (not the worst eithe) in Oakland, but it is close to public transit and within walking distance to some restaurants, etc. The noise might be bothersome to light sleepers.
I overall enjoyed my stay and would come back again!