Great place for our group of 5, everything was as described. The self check in process was easy and Cathy responds quickly. The kitchen is small, but well equipped. One of the beds was comfortable and the others not so much, but we were only there for three nights so it wasn't a big deal. The neighborhood felt safe and there are two convenience/liquor stores less than a block away. The location is also good, 20 min from the OAK airport and about a 10-min drive from the West Oakland Bart Station if you want to ride into SF.