Terri was very responsive to our requests. The living space was very nice and perfectly met the our needs. The neighborhood, though definitely working-class, felt very safe. Lake Merritt is ~3/4 mile away & is great for a walk or a run (3.1 mile around).

The only improvement I could suggest on the living space is noise insulation. Terri and her family live right above and voices carry very easily. IMO This is not a major issue but something to be aware of.