Pam is a lovely host and was readily available to address any issues I had. She made me feel comfortable enough to share any immediate concerns I had. While the house itself has a cozy historic feel, the one thing I struggled with was the heating. The house being old, the heating system did not hold up well and so would have been nicer if the heat was on constantly. That being said, Pam did respond to my complaints and turned the heat on more regularly making my last 2 weeks of stay more comfortable.