Eric was a great communicator from the beginning. He helped us find a dog sitter for the night we wouldn't be home, and checked in with us mid-week to see if we needed anything else. Everything is as described, very clean and has all the things you need for a good stay. The apartment is very close to 580, which is very convenient, but can be loud at times so if you're a light sleeper, bring ear plugs. The studio is in a great location for someone with a bike or willing to walk to public transportation. Grand Ave and Lakeshore are so close by. We highly recommend staying here for a great experience in Oakland.