Ngan and Hai were great hosts! They made sure we had clear check in instructions and expectations prior to our arrival. They responded quickly to messages and kept communication open through our trip to make sure we felt at home. The apartment was very comfortable, private, and very clean!
While the surrounding areas of Oakland felt sketchy, you can tell they go above and beyond to keep their guests safe. There was an outdoor surveillance system, bright motion activated lights, and a keypad on the door that we were given a unique to us code for. We felt very safe in the apartment, due to their proactive safety measures, and would feel comfortable staying there again.