Communication from before and throughout our stay was extremely clear and quick. Check-in and out was a breeze. The space has literally EVERYTHING and more than you ever thought you would need during your stay. They really have thought of it all! Fully stocked kitchen, bathroom, bath robes, hangers, games, etc. Bed was very comfortable and made it a wonderful oasis to come back to after a long day of exploring the Bay Area. You're within minutes of all the cute local walkable streets (Telegraph, College, Piedmont). Highly recommend and will be back!