Ann was a great host, she was very accommodating with both our arrival check-in and check-out. She met us when we arrived for an "induction" which went through everything we needed to know about the property. It was dark so she then came the next morning to show us around outside and give us a quick background on the area. The photos of the house were a good representation of the clean and tidy house that we expected and received. The bart was very close, a 5-10 minute walk but Ann also recommended places we could rent a car and get the bus also. She was also helpful in giving us directions to places we wanted to go.