My wife and me were visiting in San Francisco and we wanted a reasonably priced and safe option to stay. Ruth's place fit that description. She responded immediately which made the booking process very convenient. Ruth was extremely helpful in pointing out which places we should visit in SF and even printed out info on good restaurants for us. We had a last minute change in our travel arrangements and she was extremely accommodating of it. On the whole experience was very smooth and I would certainly recommend it.