We had a great stay. Mainly communicated with Tarush who was very kind and responsive (and thank you for the yummy cheese!). The apartment was exactly as advertised--including the kitchenette, so if you eat in be prepared to wash your dishes in the bathroom. The location is quiet, residential, and safe, we never had problems finding street parking in front of the house. You do have to drive everywhere, even for a cup of coffee and definitely if you're looking to explore Oakland. On the other hand if you're working from the apartment you can hear the host family upstairs when they're home, too. Wifi was mostly good but had occasional issues with video conferencing. It's great value and if you're not familiar with the East Bay it's a great and secure home base. Would recommend staying here!