E was super easy to get a hold of through the app. She responded promptly and was even willing to come home if necessary. There are two white noise machines in the house to help with privacy and there are several salt lamps that make moving around at night safe and easy. Both cats are sweethearts, though Harvey is a tad skiddish. Beautiful house, beautiful backyard, and beautiful neighborhood. Plenty of privacy but the hosts are around if you need them.