Allison wrote detailed instructions and explained them again when I asked. She was present when I arrived for check-in and each night when I returned, though I was very late. Never intrusive but always available. She offered the use of her kitchen and laundry, and more which I did not need, but others might. The room shares a bath with another BnBer, who I never met and never had to wait for. It was my first AirBnB experience and it was good.