Joan is an outstanding host and her home is very clean and organized. It's located in a very convenient location and in the nice part of Oakland. The bart is near-by, (although we didn't use it, but it was an option we had considered) Whole Foods and the Fwy were all very close to us. Joan's instructions were very clear and the moment you step foot inside her house, you feel right at home. She has the sweetest pitbull which speaks volumes of her kindness. The restroom is spotless with fresh great smelling towels and soaps/shampoo. She offers coffee/tea and apples. I didn't go outside, but my husband enjoyed his coffee in the back patio, I took a peek and oh my gosh it was beautiful! Serene, clean and the most perfect landscaping/gardening! Joan's place was so perfect and it didn't hurt that we had a mutual aquiantance - I will be back!