We arrived to find a unit that reeked of smoke, an unusable wifi and television as there was no reception for either our entire stay, a front door that would not lock properly ensuring the safety of ourselves or our belongings, a lack of kitchen utensils and cooking supplies is that were were unable to cook a proper meal, only one fork. and no spatulas , cooking spoons etc. To make matters worse the washer /dryer combo broke and flooded the unit with water. Hicam was completely unresponsive to my calls, texts or knocking at his door and I had to figure out how to turn off the water in the back of the unit, cutting my hand in the process and then proceed to attempt to mop up two inches of water with paper towels and the two thin bath towels provided . It took him 5 hours to get back to me and he offered nothing in the way of compassion or compensation of any kind for our troubles. When I told him that we were dissatisfied with unit , he threatened to charge me 350$ for the mess caused from the flooding by the BROKEN WASHER ! Can you believe this guy???? !