Our stay with Joan was incredibly pleasant. She was very gracious and accommodating. Her home was adorably clad in comforting family photos and colorful decorations. The amenities provided were complimentary tea, coffee, and snacks and an open door policy. We didn't feel restricted to the bedroom or not welcome to explore the home. The bathroom was clean and tidy and the shower head was tall! Which is strangely important to me. Joan is a special person and lovely host. Her home was in a perfect location for travelers interested in exploring Oakland and its surrounding communities. Of course we recommend this BnB!