I stayed here 2 nights for work. It was a large, open space, very clean, with everything a person could need. I was a little nervous about the neighborhood - but hey, it's downtown Oakland! I was fine. If you need to feel completely safe, no doubt you will opt for a hotel. Close to good restaurants, BART, and Amtrak, all of which I used during my stay. Communication was practically instantaneous. I would stay again.