incredibly unpleased with all aspects of this stay. the host was not responsive and when they did respond they didn’t offer any kind of suitable resolution. jen offered to refund half of the remaining days of my stay since i checked out after literally 1 night when i was supposed to stay 4, but then didn’t respond after i requested full repayment of the 3 remaining nights.
there were a slew of issues with this listing. first, you cannot walk to and from BART even in broad daylight, i was harassed and followed to the listing. then, upon entering the listing it smelled like a dead animal in the kitchen. lastly, the heat wouldn’t turn off making the apartment 75-80 degrees for the time i was there. i was aware there was no AC, but the heat would not turn off which was NOT noted in the listing information. when i advised the host of this issue they told me to turn a fan on and open a window—which i had done before reaching out.
they haven’t responded to me since i requested a refund for the remaining nights of the stay. do not stay there.