Gloria and her family were very hospitable, friendly, and helpful. Their home was comfortable, clean, and welcoming. The location was terrific being close to Lake Merritt, Whole Foods, public transportation, museums, and many restaurants. It is easy to take the ferry to San Francisco. I loved my room with very comfortable beds, a suitcase stand, large closet with a chest of drawers, a desk with a mirror, two big windows to let in the sun, etc. The room was cheery and quiet. Communication was easy and prompt. Thank you to the entire family for a wonderful 8 day visit. I plan to visit again.