the place was clean and the hosts checked in on us, which was great. they were also at the location, which is a plus. it's in a great location in Chinatown surrounded by lots of great stuff, and close to an event we need to be at. they gave us good info on parking spots to choose from. The courtyard and the lounge area were a real nice touch. the ony issue we had was the lack of privacy in the restrooms due to there being a see through glass door, and it was right at the entrance of the room. other than that, we had no complaints!