Communication was great between the host and they let me check in 2 hours early. The place is stylish on the inside and has nice decor. However, as soon as you open the front door you are standing right in front of the bed. There is also a window by the bed that faces the street/freeway so you hear traffic all through the night. The pictures didn't make it seem like the bed was where it actually is and had I known that before I probably wouldn't have booked.