Hans is a responsive. He addressed an issue with the coffee pot. Be aware that the unit is clean on the inside. However I had to sweep down the windows with a broom before I could open the ones on the deck. Because there is no A/C I had to go someplace else for four weeks. The 5th week was bearable. I brought in a standup fan and that helped. I left the fan there for the next person. The unit sits in the sun all day and there is no roof. It is a flat roof. The roof and walls absorb all that heat. I was there in October 2020. Be aware. The most valuable thing about this place is the location and a place to park off street. I also found similar reviews from other customers. I knew what I was getting into. When I arrived I knew I could not sleep there because of the inside temperature. I did have coffee and breakfast and park there before I started out each day. At night I drove else where to sleep. The first week at a hotel with A/C. Then three weeks with my nephew in Castro Valley. Parking was a bear. We had an Audi 7 and had scratches all over it. But it was off street and guaranteed.