Arrival on Sunday—no heat. They provided a small space heater. It wasn't enough heat, so they provided a second. Still, not enough, a fuse blew 2x on Tuesday, rendering no power and all outlets near the workstation out of commission. I showered in the dark with no heat—it was 40 degrees in the mornings. By Wednesday, I asked if they would fix the central heat. Brandon told me the space heater should heat the whole place—it didn’t. After I asked, they arranged for a repair guy to come on Thursday, who pointed out that the pilot was never lit. I needed to communicate every day I was there, including the last day when the keyless lock locked me inside. Given the loss of services, I asked for a partial refund for the inconvenience. Brandon responded, “I’m sorry if these issues have inconvenienced you,” and “was really hoping to have a more human-to-human conversation. However, I understand this as more of a priority and would be happy to discount 1 day off your stay.” I don't recommend.