Catherine was very attentive, she replied quick all the questions by email. Her husband, Brett welcome us very nicely! The place is amazing! You actually have your own apartment. The bed is very comfortable and the shower is incredible! You also have your own fridge and the back yard is nice for breakfast in the morning. I'd recommend anyone visiting San Francisco or Oakland to stay there. The BART (train/metro) to down town San Francisco is within walking distance and you can walk down town Oakland too. If I come back to the city, I'd definitely would love to stay here. Thanks! !