Unfortunately, I did not get to meet Suellen but was welcomed by her neighbor and there was no problem checking in because she gave me detailed instructions on how to get in. Both the room and the attached bathroom were spacious and clean. Their backyard is very pretty too! It was also very easy to get to the public transportation. I would recommend checking out Emery-go-round free shuttle if you're interested in checking out Emeryville area. Very safe and quiet neighborhood. Safeway is about 5 min walk from the place. Very convenient. Would recommend and would stay again!