Sherwain is a TERRIBLE host. THE WORST HOST!!!!!! SUCH A BAD ATTITUDE.
I had to check in 3 hours late because apparently the guests before through a party @ the Airbnb so the place was trashed. That is totally understandable that the timing was delayed but that was not the issue. The issue was SHERWAIN’s attitude. He was clearly in a mood because what had transpired. I was very welcoming and felt bad about what he was going through but he was very rude, and short with me.
When I originally pulled up to the residence I messaged him about the garage remote because it said to contact him prior if we wanted to use it on arrival. I’m thinking their might be a code or a different way to access the garage if I didn’t have the remote on arrival) He immediately replies, “You didn’t read the house rules everything is in writing” Yes, it is in writing. And it says to contact him if we wanted access to it on arrival. I simply ignored that rude comment. I just parked my car, went inside the residence to find the remote and then go back to the parking spot (there’s NO PARKING AT THIS PLACE) and then finally come park my car in the garage.
When I meet Sherwain he tells me I can’t check in because of the activities stated above about the previous guest.. cool. He then grills me because I asked if I could start decorating (My fiancé just graduated getting his masters & my house is under construction so I don’t have a kitchen to cook) so I booked here to surprise him with a dinner for graduating. Sherwain grills me, asks me 200 questions, I answered all of them. He finally leaves after an hour of hanging around and then stays outside the front door for another hour.
Checking out..
I spilled a drink that morning and stained the rug. I contacted him immediately to see what to do. He says that if the rug is too bad I just have to pay to get it cleaned. I was fine with that, and then proceeded to check out the property.
I get a nasty message saying the place was trashed, and he begins to accuse me of not staying @ the home all weekend. SERIOUSLY THE RUDEST HOST IVE EVER HAD. The place was left in great condition, there was maybe a few things left on the counter. I sent pictures to him showing him the house to prove the good condition it was left it!
The place is beautiful. He is a terrible host. I could have definitely went WITHOUT meeting him and being grilled & sent rude messages. I’ve been with Airbnb for years & NEVER DEALT WITH THIS FROM A HOST!!!!!
DO NOT BOOK WITH HIM.