Frame’s apartment matched the listing, it was spot clean, located next to a BART station (5 minute’s walk), the bed was very comfortable, and communication with Fatme was great (we needed additional items to cook and she offered to bring them the very same day). The bedroom balcony is flooded with sunlight all morning long, which is very pleasant. We had an issue with the heating system in the living room, and she did her best to help us out with it. To give a honest review to people not used to large cities in America, I’ll just point out that there is an issue with homelessness and drug addiction in the neighborhood, like in many others in the Bay Area. That being said the building is secured, we never had any problem with anyone, and the same might apply to any airbnb booking in the region . In short and to summarize : we were happy with our stay at Fatme’s place.