It was disappointing to arrive to ants, the strong cat odor in the home and difficult parking spaces. We were unable to take a hot shower and the bedding did not smell fresh. We did finally figure out that the shower faucet was installed incorrectly (hot was actually cold and cold was actually hot), but a warm shower meant no water pressure at all. Women had to wash their hair in the kitchen sink because this faucet had water pressure. There was mildew around the bathroom counter and the bathroom sink had a water leak which kept the counter wet. The bedrooms ceiling fans were dusty and there were spiders and spiderwebs in the bedrooms. The worst part was how quickly we were asked if we just wanted a refund when the concerns were brought up, as opposed to trying to fix them (aside from the ant spray they brought us to spray), knowing there was a NFL game currently in town and no other options available to us. But the home did serve its sheltering purpose for our stay.