My experience was awesome. Sudha was friendly, personable and very easy to work with. Not only did she pick me up from the Bart station, but she also showed me around the neighborhood and assisted me when needed to go the Post Office and an electronics store. In addition, Sudha gave great suggestions for food and suggested great destinations throughout the City (San Fran) and the Town (Oakland). If I'm ever in the Bay Area again, I would absolutely stay here again!