Alex was very responsive and helpful at check-in. The place is what you would expect from the pictures and Google Street View and the building is very clean and tidy. Just on the edge of Old Oakland, close to the trendy/grungy area, SUPER close to food, drinks, and shops (1-2 minutes by foot), and only a little farther to the 12th/Broadway BART station (5-6 minutes by foot). Would definitely stay there again!