I want to start by saying that I've only written probably one other bad review in my life. The reviews for this place are drastically inaccurate. Kieth is very responsive and the place is clean, but the location and actually apartment are below par. We felt unsafe during the day and at night on the block the apartment is located. During our stay, there was a heat wave in the Bay Area which is very uncommon. For this reason, many locations do not have AC (like this one). That makes sense, but this place was completely unlivable for about 50% of our stay. It felt about 20 degrees hotter inside than out because of the lack of circulation and only having a small fan in addition to no AC. Reached out to Kieth who denied a partial refund for the nights that we had to stay at a friends place instead of the location we paid for and said he would bring a larger fan 2 days after my communication with him. I ended up contacting Airbnb directly who agreed that this situation called for a partial refund. Kieth never brought the larger fan and we ended up enjoying the rest of our stay elsewhere.