I booked this apartment for my parents who were visiting Oakland. My husband an I had stayed in the apartment ourselves a few months ago and loved it, so I felt good about booking it for my parents. The place was very clean, plenty of fresh towels. The wine and snacks were a nice welcoming touch, and my parents commented that everything they needed was on hand. Dennis & Tiiu are quick about responding to inquiries, and they generously allowed my parents to check in early (my parents were grateful, after flying cross-country!). Will definitely book for future trips!