Paula was warm and welcoming. It was a great place to relax after a long day of Conferences at the Convention Center Marriott and only a 10 min walk. I did need to use the earplugs to sleep as the sound travels quite a bit and there is no A/C in the room. The fan cooled things off quickly and blocked some of the noise. Everything I needed was there for me and had no issues with the neighborhood or space.