Gina was extremely responsive and helpful. However, the place itself had the bare bones minimum - no extra towels, etc. It was also cold (57 degrees) when we walked in, and there were no extra blankets provided. It took a long time before the place warmed up.
The view was absolutely stunning, to be sure. But blackout curtains for the main floor bedroom would have been nice. It felt like anyone could peek in on you while you are sleeping.
The kitchen had a very strange microwave with instructions in Spanish. The coffee maker barely made any coffee, and again, no extras or anything. The welcome sign had someone else's name on it!
In most Airbnbs, we are welcomed with a helpful folder that has all the instructions, check-in and out, places to visit, etc. Plus signs with directions for how to use appliances, etc. Gina sent us a PDF and videos, but nothing at the site, itself.
With just a few tweaks, this place could be amazing.