Vanessa was super communicative from the get go. The place was as described and in a great location. A couple of the rooms were colder than the rest of the place. This isn’t uncommon in California and it was colder than usual over our visit. But we had a toddler in one of the colder rooms and had to move him in the middle of the night. Vanessa did say she would add a space heater to the place which would help a lot. And we really appreciated the basket of books and toys she had in the place.