This is a great location in a beautiful quiet neighborhood. Judy is very helpful and quick to respond to communication. We took advantage of the washer/dryer which was a bonus. The bedroom was as expected, but the bed was worn and the pillows were extremely flat. We had our own bathroom which was nice, clean and updated, but it was not close to the bedroom. Thank goodness there were nightlights! The listing indicates that breakfast is included, but breakfast was never provided or offered. Judy did say we can help ourselves to anything in her pantry, but there was nothing of any interest. Also, there are several people who have a key to Judy's apartment, including her assistant and housekeeper, who entered our room while we were gone, to vacuum. I never felt comfortable leaving valuables. All in all, the plusses outweigh the minuses - if you need a cozy place to stay in a great area of Oakland this one is recommended.