Robbie was really lovely and extremely responsive. My favourite thing were the extremely comfortable beds and proper snuggly duvets!
Be aware that it's a ground level flat without too much natural light. The location is great for easy access to the Bart, SF and SFO.
You won't find restaurants, wine bars or shops in the immediate neighbourhood, but the staff-owned co-op is a great shop, well stocked and affordable.
We walked to Jack London, which is doable in good weather; also an eye opener to the levels of poverty and inequality in the area. It's close to the port and lorry parks. Some great community projects going on nearby, including workshop spaces and a community vegetable plot.