This location is amazing. Walkable to a lot of great Oakland shops and restaurants. Andrea was kind and a good communicator and checkin was easy. There was an issue with the coffee pot and she was kind enough to offer a partial refund since the problem wasn’t fixed before we left. I really appreciated that! Do just be aware, they do ask you to be pretty quiet downstairs after 9; if you’re wanting to sit around at night and laugh uproariously for whatever reason this might not be your spot :)