Suzanne and Todd were very accommodating. We had great texting communication with Suzanne and she made sure our arrival went smoothly. We ran into Todd once outside and he answered questions for us and directed us to a great pizza restaurant/take-out place, Zachary's. The suite was exactly as described -- the entire lower floor, only one step down from the street level. We loved the spacious bedrooms, especially the one at the back which looked out into the garden. Exceeded all our expectations. The neighborhood was lovely for dog walking and felt very safe. The people we met while out strolling were very friendly. I cannot recommend Suzanne's highly enough; would return in a heartbeat for another stay. Thank you so much Suzanne for sharing your beautiful home with us!