Hello, the location was convenient to travel into San Francisco and Berkeley from Oakland. On the first night me and my cousin noticed there was lots of pet hair all over the bed/comforter/pillows and then underneath the comforter, and on the bed sheets. We also saw a long hair strand. This made us uncomfortable, so I texted Lisa about it. Lisa told us the next day that she had washed the sheets after the most recent "human" guest, but the comforters/duvet hadn't been washed since a week. This was really concerning for us. I did feel this feedback wasn't taken well, but we remained cordial and me and my cousin spent most of our time outside of the home sightseeing. For us the situation felt uncomfortable and even when we left Lisa didn't say anything before we exited the home, even though she would before ask us when we were leaving and when we would be coming back on the prior day (because apparently she wanted to lock up after us, even though there is an independent system to enter/exit the home for Airbnb guest). There was definitely a uneasy vibe.