This was our first experience with using Airbnb. Amy's home is in a perfect location and surrounded by places to explore. We arrived and took BART from SFO and didn't have any difficulty finding it at night. It is just around the block from the station. If your luggage is heavy, don't attempt to climb the stairs with it. It's much easier to take it over to the ground level entrance once you have checked in with Amy. Though our interaction with her was brief, she is a very lovely and caring person. There was another boarder staying in the other unit, and everything worked out perfectly. The unit is a nice size, the bathroom/shower is very small, and could use a bit of cobweb removal. Water pressure was good for me at 5'4, but the size and height of the shower proved challenging for my 6'3 husband. The bed works best as two twins instead of as a king size. It was very nice to have use of the washing machine & dryer. We would certainly stay at Amy's again.