This was my first Airbnb experience and it worked out great. I stayed four nights as I was in town for Super Bowl weekend. Joan was nice and quite helpful, though I only saw her briefly as I was gone except to sleep and shower. The bedroom and bath are clean and comfortable. The kitchen is nice, too, if you are there to use it. The location is easy to find, on a busy yet still pretty quiet street barely a mile off the freeway and in a nice area nearly right in downtown Oakland. I would jump in my car and be across the bridge into San Francisco in 15 minutes, which was critical to my trip as I had to be in SF most of the time. Joan's nice house was far less expensive, better located and more comfortable than the hotels in the area who gouged the public because it was super bowl weekend.
I would stay here again if I was in the Bay Area.