1. TWO LUNATICS WITH A GUN IN THE BUNK BELOW
2. A DRUNK MASTURBATING ON SOFA
3. A TRESPASSER SLEEPING ON SOFA
4. TWO CRACKHEADS IN THE SAME ROOM
5. AND THE HOME IS A PIGSTY
THESE ARE THE SHOCKING FACTS AS I EXPERIENCED THEM AT FACES HOSTEL:
The first time I stayed here there were two guys sharing a bunk bed under my bed that seemed mentally ill and had a gun. They were about 21 years of age. They were very messy and left their gun and dirty clothes and stuff all over the room. I was scared for my life because I perceived them as unstable. One of the guys was very quiet and the other guy had a that disturbed look in his eyes. Later he told people that he was very protective because he had been sexually abused as a child. Anyhow, after the second night of this madness, and after getting no reply and no action from the hostess, Cassandra, I finally contacted airbnb. They paid for me to leave and stay in another hostel. BTW, other people were as worried as I was.
Before the insane person with a gun, there was a drunk who did not make it to his room and was found laying on the sofa in the living room masturbating with his hands in his pants (not nude). He was moaning and drunk out of his mind.
Before the drunk on the sofa there was a guy who I caught breaking and entering. He was sleeping on the same sofa and taking showers. He was a non paying guest.
The hostess is a person who does not care about the cleanliness of the home. It stinks because the carpeted bedroom floors are soiled after years of use. They are never cleaned properly.
I am disgusted by the furniture and avoided it. The fridge was unusable. It is packed with stuff, 99% of which belongs to the hostess. So if you want to use the fridge, good luck.
The kitchen table was never once cleaned except once by myself and once by another disgusted guest some time later. I wonder how many times a year it is cleaned. There is a cleaning lady who comes and cleans the bathrooms and the floors every day. She vacuums the bedroom floors once a week. It does not stop the stink. She also takes out the trash and changes the bedsheets. The bedsheets are clean. The cleaning lady does her job right, even though it is only a partial cleaning of the home. So I want it to be clearly understand that this is not the cleaning lady's fault at all, obviously.
You get what you pay for, right? Right. I am sure I will get a nasty critique in response to this. Let me just say, I am a clean, respectful and accepting person. But this woman crossed the line too many times. The last straw was over an incident with the laundry room. I had to jump through the window to get into the laundry room because I thought the door was broken. This was a stupid mistake on my part. This action freaked out one of the guests who insulted me. Very pleasant experience, I must say.
Cassandra often does not reply for multiple hours. Sometimes she never replies to requests or questions, so waiting for her to tell me what is wrong with the door was not possible.
People usually give the hostess a pass on the lack of cleanliness and lack of responsiveness because she cooks a lot of cookies and food and gives food to guests (sometimes she asks for a fair money contribution). Yeah, cookies, this is how how she gets away with having a complete pigsty and delivering horrible customer service. She is very clever for this, truth be told.
I wish I could post the photos I have of this stink hole. If you are a slob, you will be fine with this place. If you are ok with possibly sleeping in the same room as a crack addict, Faces hostel might be a great option for you. There are many travelers who are decent and normal people who also stay at faces. Half of the people are fine. Not all of them are strange, of course.
This all is the truth as I experienced it at Faces. This is a bizarre hostel.
PS. Checkin for me was at 4PM. She did not let me drop off my luggage early even though there is a code for the door for self entry. Like I said, she is often unresponsive.
PSS. You might wonder why I returned to stay at a home where all these bad experiences happened.Well, I thought, stupidly, that it was unlikely that things could be so bad again and this was the cheapest place I could find. So I tried it again. My first day back was awful. Etc etc.