We were made to feel very welcome! We were given a tour of the space and an explanation of how everything works in addition to all the written instructions available on the site. As everyone has mentioned, the place (specifically, the bedroom and the bathroom up one floor) have spectacular views. We were a family of three, and the space was perfect: our adult daughter slept on the very comfortable pull-out couch in the living/sitting room where one enters, which has a small kitchen area (fridge, coffee makers, and microwave--no sink) adjacent, while my husband and I had the bedroom with the terrace and view of the Bay and San Francisco. The house is located in the hills above the Claremont spa/resort among other high-end houses on winding roads. It's only a 10 minute drive down the hill to the University (Cal) and everything Berkeley has to offer. Chris was and continues to be a very responsive host: days after we left, he's very kindly helping us retrieve some items my husband forgot in a drawer!