Edward was fantastic! Was very accessible and ready to assist--but also let you have your privacy. The space is like having your very own cottage to yourself. He left the driveway free and spared nothing to make you feel at home (coffee, bagels, water, books--the works!). The location is great--just a few blocks from Rockridge Bart, Market Hall (food/groceries), and tons of fun and lively restaurants. All of this for a great price!! Saying this is a gem is putting it mildly!