Edward is a responsive and friendly host. We were running late to check-in but Edward was kind and followed up with us. The guest suite is so comfortable and has all the amenities you could possibly ask for. There was orange juice and baked goods to welcome us. The bed, pillows and duvet are sooo comfortable, better than the hotel beds we were in days before. It's like sleeping in a cloud! There are thoughtful signs around the place to inform/remind guests. We were a 5-10min. walk from the BART station, supermarket, coffee shops and restaurants and it was very convenient to get to downtown San Francisco. It was so nice to meet Edward and sweet Lucy. I highly recommend this listing!