Lauren and Dolores are both extremely friendly and helpful. They made sure everything was going well and asked if they could do anything to make my stay better. This was a great trip.
The cottage is nice and cozy with a portable heater. At night you can't hear any car or street noise. This place is one of the larger places that I have stayed at. I wouldn't worry about the cat or dog. Both were content sleeping on the couch.
I found the neighborhood to be safe, you just have to be aware of your surroundings. The bus is very close by making travel to San Francisco or downtown Oakland a breeze.