Although we arrived earlier than anticipated, Edward met us and showed us through the accommodations and explained all the "workings" that we would need to comfortable and independent during our stay. We misplaced a key and had to interrupt Edward's sleep late one night, but we were immediately helped (Fortunately, we eventually found the lost key.).

At checkout, we were able to use voicemail to accomplish what communication was needed and get on our way to an early flight.