Felix the host never responded to any message, no communication at all.
Once we got to the property we weren’t able to get inside, because some drug deal was taking place at the door of the property and there were 5 guys blocking the door because the entrance offered them shelter.
Once inside, the property was not ready for us, there was a worker in the main bathroom unclogging the shower. Inside the building, there were people smoking marijuana. We had a quick conversation with the worker who was in the apartment and he mentioned that the building and neighborhood is dangerous and he recommended not to walk with the kids on the street.
We feared for our safety as we are a family of 5 with 3 small kids and it just was not safe at any time of the day for us to walk to the train station or even to our car that would be parked in the street away from the property.
We reported all these issues before we booked another place, we did not stay in this property.
We requested from the host a full refund, he never respond any of our text. He kept our money anyway even we didn't stay in his place.