Britney was very nice and easy to communicate with. We were appreciative for the nice, clean bright efficiency space. As mentioned there was a lot of noise from outside the apartment in the evenings. It was amazingly walkable to the BART and to restaurants and shops. The coffee selection I would say was a bit poor, and there wasn't an oven mitt for the oven. Other than those two minor discomforts we truly had a brilliant time staying at Britney's air b&b.