Harmony was communicative and accommodating from the very start! When we arrived, check in was as instructed and the place was beautiful, warm and welcoming. You could tell that she put a lot of care and consideration into her space as well as how she set that up for her guests. There was a little booklet for us to look through to get to know the amenities and general conditions of the apartment and the location provided peace as well as proximity to downtown Oakland and nearby grocery stores. My family found it to be a comforting place to return to at the each of the day. A tranquil spot for bright, calm mornings and sweet, tired evenings curled up in a feeling akin to being home.