Ayana was really responsive and friendly. The place was really clean and spacious. Very conveniently located Downtown Oakland.
The one thing I will warn is that I booked this room for my mom who’s a senior citizen and I should have checked to see if there was an elevator. My mom was able to do the stairs but she was winded every time she got to the top.
Also, the room was really cold and my mom had a lot of trouble using the controls to warm it.
I don’t think it’s reflective of Ayanna or the space; but something to consider if you’re getting this room for someone with accessibility needs or someone who may not be the most tech-savvy.
Besides that, the place is nice and I’d recommend it again.