Tammy and Cristina (property manager) did a great job accommodating us for our nearly 11 week stay. Any time I had questions or needed something, Tammy or Cristina were responsive and helpful. They also allowed me to put my suitcases in the apartment a couple hours early (before check-in) and brought an air mattress when I had a guest coming into town. The apartment is also very updated, clean and has a beautiful backyard. It was also very convenient to have a coin washer and dryer onsite (although the dryer was broke for about half of the summer). The location of the apartment is also walking distance to uptown, Lake Merritt, great food, bars and shops, and the BART station - which was great (we walked to work everyday). However the neighborhood of the house is not the best and there were times we did not feel the most safe (It would be perfect if the house was on the other side of the 980 highway). However, we never came into too big of problems and really enjoyed our stay!