Elizabeth was a great communicator. We didn't get to meet her on the trip but she was available by phone and email. The space was clean and welcoming. The living room has french doors leading to a spacious deck with an amazing view of the East Bay. The bed was comfortable and the fold-out futon couch was comfortable enough that my two teen daughters slept there while I got the bedroom to myself! I loved the location and walked to Peet's coffee and Rick and Ann's for breakfast. It was great to have access to a washer and dryer. We didn't expect to need one on our short stay but had an unexpected spill, so it came in very handy. I would definitely recommend Elizabeth's place and would not hesitate to stay there again.