Our stay in Oakland went very smoothly, from check-in to check-out, Alex was quick to respond and accommodate our needs. (We texted him for a kettle on the second day of our stay and when we returned to the Airbnb it was waiting for us outside our room!)
The place itself is hotel styled, super clean, well equipped, efficient and a great location for exploring both Oakland and San Francisco via the BART.
If you need a nice place to stay and return to after a fun day exploring the streets of SF, I would highly recommend and would stay here again myself.