Check in/out was easy and convenient. Communication was great. I did not meet my host during my stay but I really did not need to because Peggy gave such clear directions and the room I stayed in has a private entry. The room had written tips posted around on how to be sensitive to older plumbing, keeping connecting doors closed, etc. The listing images are accurate. I knew what to expect and felt comfortable and safe. There is a good amount of closet/storage space but I didn’t require much for my one night visit while in town on business. The private bathroom and shower is nice and there were many comfy blankets to keep warm with extras provided. Everything was clean and tidy. Not my favorite decor, but that wasn’t very important to me on this trip. It’s perfectly homey and acceptable, and overall a great value. The location is excellent, in a cute quiet neighborhood within a short walk of a historic theater and Lake Merritt. It also happened to be convenient to my family members who live in adjacent Trestle Glen, also a beautiful walkable residential neighborhood. I had a great stay and recommend this accomodation to anyone.