Regina was an unobtrusive, but helpful and friendly host. The room and bathroom were very clean. Since the accommodation is in a gated area, you feel more safely (oakland unfortunately has some areas where you don't feel that safe walking down the street - especially at the weekends when business people aren't in town) The bed is a little bit small but nonetheless cozy and we slept very well. Would recommend this accommodation to anyone, no matter if travelling solo or as a couple and no matter what age.