I had surgery the day of check in, I was looking for an inexpensive and relaxing place to spend the night. I was released from the hospital around 7pm and got to the listing at 9:05. I had specified a 7-9pm check-in window but was a few minutes late because I was to go to the pharmacy. The host refused to let me into the listing, she said she left and I needed to cancel so that I would be the one to absorb the cost. FOR BEING 5 MINUTES LATE. She also had a 9-11pm check in window open that night and it was an instant booking, so I don't understand why she was so unaccommodating and, in my opinion, just mean.
So, I spent the evening of my surgery on the phone with Airbnb while outside her home because she refused to let me in. Luckily, I was able to find a nice lady in Hayward who was very kind and accommodating, but this was a horrible night and I feel that Peggy shouldn't be a host with this kind of behavior. Be very wary in booking this place.