Nick was perfect on the communication! We reached out to book an additional stay and he got back to us within minutes to accommodate. Our space was clean and cozy. Bathroom was awesome! There is a bit of noise coming from the upstairs apartment but they settled down in the night and I didnt lose any sleep over it. If you are not use to noise there are earplugs and a white noise machine provided. We were very close to the bart which was a huge plus. One downside that Nick has no control over is the parking. We had no issues finding a spot but the neighborhood area had frequent sweeping days so we had to switch back and forth. Our car was broken into (no window smashing) when we parked on the main street. I want to stress this is NOT Nick's fault at all as he cannot control the streets of Oakland, but i would highly advise not to park on market street. Regardless of this event I still found my stay made very pleasant as I didn't think i was needing anything additional.