I booked the room for my co-worker, Nikhil, so I didn't personally stay there, but Tori was great to work with. She was very responsive and communicative, and worked with me to find dates that worked for everyone.

From Nikhil, who actually stayed in the room:
Victoria's home was well-kept and clean, the bed was comfortable, and the location was very close to Ashby BART, making my daily commute into downtown SF very easy. Victoria herself was very friendly and helpful, as were Pepe and Jupiter, the cats. I mentioned in passing that the wireless signal to the room, which is at the back of the house, wasn't very strong. She went out the next day and got a network extender so that there could be a good signal in the rest of the house! Excellent hospitality, excellent home, excellent host.