My two friends and I stayed at Jon and Jen's place for five nights, which overall was a good experience. We spend the majority of our time in San Fransisco and used public transportation to move around. Because of the commute, we found the actual location to be quite far from the city. Next time I think we would prefer to stay in the city or at least closer. The check in instructions were very clear, we had no problem finding the actual location. The place was fairly clean with the exception of a few dishes and utensils in the kitchen - we had to rewash some of them. The pictures match the location and fit the three of us comfortably. During our stay Jon and Jen responded to us extremely quickly and were great hosts. The toilet and plumbing are a bit old and did not work for a few hours while we were at the apartment. I was able to fix it, but Jon and Jen said they would send somebody in the case that I wasn't able to. Overall, Jon and Jen were very nice hosts.