We arrived very late and Jennifer checked in with us multiple times even coming outside to guide us into the property as it was hard to find that late at night and that tired from a 15 hour travel day. She had instructions, 3 keys, including laundry. We hadn't had dinner we were so tired and there were the basics including eggs which I thankfully was able to use to make us breakfast in the morning. The home was exactly as it appeared on the photos, it is the perfect place to stay for 8 days as it felt like a home away from home. Easy access to the freeway. I'm from the area originally and have been gone for 4.5 years to a very conservative and surbuban state so even for me it was culture shock to be in a urban area and a acclimate again to city noise, pace of driving and amount of people. Also realizing how much space and privacy I have living in a townhouse in a private community. This is a city experience so just an FYI and it shouldn't be a criticism on the rental itself. It's central close to all food, highways and public transport like AC transit and BART. No complaints ! Our wifi went down and Jennifer let us use her own personal router access until ours was fixed. She was the ultimate host. I had family visit for the weekend where the kids played outside with water balloons and she didnt mind instead praising them for being kids and having fun and this was a relief as it is a private rental next to actual residents. The only thing that was hard for me was the parking space and it was a tight one, however being a native resident private parking spaces are rare and my anxiety was to do with my bulky rental car with blind spots which made me nervous parking and exiting the tight space as I was upgraded for free to a larger car. I just cannot express my wonderful experience enough ! Thank you so much for helping us feel at home.