I booked the Modern Urban Retreat for my aunt and uncle's three-day visit to the Bay Area. I was present when Kay Marie gave them an incredibly helpful and thorough tour of the apartment. She was a great communicator via text and messaged me to let my aunt and uncle know that the internet had gone out at the house (it came back on quickly thereafter). The apartment itself was beautiful and my aunt and uncle slept very well in the quiet bedroom. I will definitely book here again if I have family visiting the Bay Area.