Susan and Ralph were very welcoming, from reaching out a couple of days in advance to coordinate to making sure that I had breakfast and snacks when I arrived. The apartment is very cozy (exactly as pictured) and well located in Oakland (about a 25-minute trip to San Francisco by BART; and a 5-minute walk to restaurants and shops in Oakland).

Overall, I had a great stay at their place. I would certainly recommend staying at this location.