My boyfriend and I stayed here for a weekend. Keith made himself very accessible and helped us out with any questions we had. The home itself was highly functional for the space, and quiet. The location is great – contrary to what some comments mentioned – Telegraph is lined with many fun restaurant options, the area is young and diverse, and is a short walk to the BART station. We both felt very safe during our stay. The value is hard to beat when it comes to a place like this.