Disappointing! It appears I'm the first to stay in the unit. Blueground definitely has some work to do around customer service and providing a renter a comfortable stay. Blueground is quick to apologize for the inconvenience but unfortunately that's where it ends. Blueground has not formed a relationship with the building management and the burden of resolving issues I had (parking/access, etc) fell on me. Be warned that a popular activity in this building is that the fire alarm goes off constantly.