We really liked staying at Amy's. Though we didn't communicate much once we were there, since there were no issues to deal with, she was very responsive when I had some questions before we arrived and has a sheet in the room with info we needed, very clearly organized. It is a very quiet neighborhood with almost no traffic, which we loved. The room is clean, has nice ventilation and a very good shower, nice and plentiful towels and a well equipped kitchenette. We hope to stay there in the future when we go to Oakland again.