We booked Jacqueline's "cottage" the night before we needed it. After reviewing the property on Google maps immediately attempted to cancel (less than 10 minutes). The cancelation was refused and we have been charged $672.57 for 4 nights that we did not stay there. Since apparently we were going to be charged, we actually drove to the property to reconsider our reservation. The first thing observed was a man attempting to gain access to every car on the street where we would have had to park our vehicle. This was at noon. On the same block there were two completely burned out autos. Barred windows and doors along with endless graffiti does not normally coincide with a property literally described as a cottage.