Pam, by far, has been the most hospitable and friendly host I've experienced in my AirBnB stays. She is quick to respond to any questions or comments. She offers snacks and breakfast for the guest. She even gave a little gift of candy and wine for Valentine's Day. She went above and beyond of accommodating me during my stay.
As for the place, it's a quiet peaceful place to stay. The room is bright airy with neat architectural features. There are windows on nearly every wall that looks out into the garden with subtle bay views and colorful sunsets. The neighborhood is safe with plenty of parking. You are ten minutes away from downtown Oakland and even less distance to the East Bay hills parklands.
I highly recommend staying here.