This was our first Airbnb experience and we were not disappointed. The cottage was exactly as described in the listing...clean, comfortable, charming and in a great location. Did not get the pleasure of meeting our host, Jane, but she was very responsive to our pre-arrival inquiries and I had the feeling that if we needed anything while we were there she would have been on top of it. But the good news is, we didn't have any questions or issues because everything was as promised. Would definitely stay there again.