Alisa was an outstanding host! We had a few difficulties with the lock box, but Alisa responded immediately and had no problem driving out (even though we arrived at 10:30 pm) to open up the box herself. She even recommended a few places to check out around Lake Merritt. The place is beyond spotless and in a very quiet/safe neighborhood. She even had it stocked up with snacks, coffee, and water which we are extremely grateful for. I'm glad Alisa was my first host. I hope to stay here every time I visit the Bay.