We didn't meet with Alice, but she provided us with all necessary information and everything went smoothly.
The bed was super comfortable and warm blankets were provided. The wardrobe could use a few hangers and there was no light in the toilet by the room, but nothing we couldn't manage. The bathroom was shared and could use better cleaning, but again, nothing serious.
Alice let us use her washing machine, for which we were really grateful.
The neighbourhood felt safe and quiet, noise from the nearby highway was only faintly audible (with closed windows).
An approx. 20 min walk + 20 min ride with BART to downtown SF.