The place was spotless and had everything I needed. It even had a better kitchenette setup than I had at my hotel in San Fran (small fridge, dining table, silverware, electric kettle). I only wished that the entrance was better lit at night. Staying alone as a woman in an unfamiliar city, I felt a tinge uneasy walking home from my event from the train station (at 8:30P). However, the place is a block from the Oakland Police station and a couple of bail bond dealers are located nearby (open 24 hours, well-lit, with doors open) so that eased my nerves some more. Other than that, Alex had excellent communication and the stay was very comfortable!