Venus was wonderful! She contacted me before my arrival to ask about breakfast preferences and then stocked the kitchen with teas, coffee, fruit, yogurt, etc. She checked in with me periodically to make sure I wasn't in need of anything. When there was a small noise issue, she was prompt in responding and correcting the problem. Would definitely recommend her spot! It's cute, cozy, and centrally located with easy access to Temescal, Piedmont and Bart.