Julia was very proactive with a quick response time when we communicated. My travel to Oakland was stressful and frustrating. I was relieved Julia was very understanding and patient throughput the check in process. The room was extremely comfortable and perfectly organized with a fresh scent. I was satisfied with the many useful amenities that allowed me to relax and not worry about travel difficulties. The neighborhood is quiet and not the flashy downtown parts of the Bay Area but this host goes above and beyond to ensure a high quality stay. I highly recommend booking with Julia, you wont regret it.