I, along with my two friends, picked The Gem as our accommodation for our trip to California for eight days. The place is clean, bright, comfortable, well-stocked with amenities, and easily accessible. It's just a short walk from a BART station and is surrounded by great restaurants and shops.

Venus is helpful, attentive, easy to talk to, friendly, kind, and accommodating to our needs. She is always quick to answer any questions, no matter how trivial. She was away on vacation when we arrived, but her assistant Ellie is quick to help us out with anything. We eventually met Venus on the tail end of our trip, and she was absolutely lovely. I am so glad I picked The Gem as my first AirBNB experience. I highly recommend this place, and we will come back again! Thank you for making our stay in California as delightful and comfortable as can be. It was like being in my own home.

We thank you again, Venus. It was an absolute pleasure to meet you.