The location is amazing for walking to the Lakeshore area and around Lake Merritt. Tons of restaurants and shops nearby. The place is incredibly clean and tidy, the beds were very comfortable, and Eriq was easy to reach and very responsive. We have 2 young children, so the stairs were a little hard since I was often on my own, but we knew that was going to be the case going in--- the location made it worth using a little extra muscle!