I did not meet Suzanne during the 7 days I stayed in her home.
I never talked to Suzanne in person or on the phone. All our communication was written either through the AirBnB site or via text message. Several times my questions went unanswered.
I arrived at 10:00 p.m. and let myself into the house using the key left under the mat per Suzanne’s instructions, but I had no idea where to find my room. There was no note welcoming me or any instructions.
My room was filthy. The floor was covered with dust bunnies and there were cobwebs in every corner. There was a glass on the sink in the bedroom that still had toothpaste on it.
I had to dust the bathtub before I could use it. The toilet also had not been cleaned.
I never saw cats but the smell of cat urine made my eyes water. It was better after the cleaning lady came. She arrived unannounced my second morning there. When I asked about the state of my room she told me she doesn’t touch that room. After texting Suzanne pictures of the filth in my room, the floor was dust mopped before I returned to the room that night.
The TV in the living room was on all day playing music loudly.
Two different evenings I heard a TV on upstairs but had no idea who was there. My last night in the home someone was watching basketball at very high volume next door to my room. I had to get up at 5:00 a.m. to catch my flight home.
I didn’t feel comfortable using the kitchen because I hadn’t seen Suzanne to discuss this with her plus the kitchen was so cluttered I wasn't comfortable eating food prepared there.
Parking on the street was sometimes hard to come by. I had better luck parking on the street on the side of the house rather than in front. The street was also closed one day due to a festival; I was not informed that this would be taking place.
My first night there my car was keyed along the driver's side.
I could literally see the BART train and the traffic on 24 from my bedroom window. I could also hear them 24/7. I didn’t get any sleep until I purchased earphones to wear at night.
There was a lovely walk-in closet, abundant hooks and a ceiling fan which was very helpful. There was a desk and a dresser but there was not a comfortable chair to sit in.
There is not a handrail for the steep porch steps and the room is on the second floor, so I would not recommend this listing for anyone with limited mobility.
In short, I found nothing delightful about my stay at Suzanne’s Rockridge home.