Although I did not meet Mark, mostly due to the hectic nature of my trip, I he was very responsive to questions and helping coordinate my stay. Shara was very friendly and welcoming. Their studio apartment is cozy without being too small or feeling cramped. They provide access to wifi and have accomodations if you don't have your own tablet, laptop, etc... They also provide shampoo, soap, and a few other things. How is that for service!

Most importantly, the place is clean and appears to be well kept! Just as important, they don't skimp on the tp...none of the sandpapery stuff. Those of you that travel frequently can appreciate this luxury. ;)

Access is through the fence to their backyard so you have a private entrance. The door/gate is double dead-bolted. The studio itself is also double dead-bolted and has an outside light. Doors and windows appear to have sensors on them so I assume they are tied to a security system. The neighborhood itself was pleasant and seemed to be fairly quiet. No obnoxious neighbors making noise late into the night.

I enjoyed my stay and would very much recommend Mark and Shara's studio apt. It is located inbetween the MacArthur and Rockridge Bart stops (maybe a 10-15 walk from either). It is also within easy walking distance from a number of restaurants, cafes, and shops. This was my first booking via airbnb and I was not at all disappointed thanks to Mark and Shara.