Elsie was great, she coordinated getting us the keys at a time convenient for us. The place has better views than it even shows and is clean and very comfortable. We would recommend to anyone who wants to have one or two couples, or a couple with two (older) children. Very close to campus (not quite walking) so that is nice. One thing, the drive up to the view is not for the faint of heart, but we made it no problem. If you don't like hills or curves, this may not be the place for you.