Nice place in Oakland. Some people have said it is noisy, but I had no problems.
Check-in is remote (you are sent a code the day before), so if there are problems it may not be simple to resolve.
There is a reception on the ground floor, but it is not always manned.
I found Ayana to be very pleasant and helpful, but sometimes a little slow to respond to emails.
The area feels a little down market, but there is some good value Chinese food nearby.
The sea front, ferry and Amtrak stations are all an easy walk (15 mins?)
Handy for the BART (regional trains), to San Francisco
I'd certainly stay here again.