Staying here was a delight. We loved the outside shower and the loft bed! The furniture is more comfortable that it looks, it's cozy and private, and there were lots of sweet touches. We didn't see Amy at all, but we did spend some time chatting with Dennis, who was warm, welcoming, and informative. This is an awesome location to have a base for experiencing Oakland, and it's a wonderful place to come back to after a long day. This was our first Air bnb stay and we would love to stay at this place again. If you're thinking about staying here, you probably should.