We had a very bad experience with the owners here. We reserved 5 nights. There was an incident on the property (beyond our control) that made us very uncomfortable. We decided to leave 2 nights early. We talked to the owners and they showed no interest in our concerns. They refused to refund our two nights’ stay. We have stayed in many Airbnbs and are good clients. At a minimum we are entitled to a refund - and some kind of respectful from the owners.