Richard was great at communicating with us and our check in time from driving from Arizona . He was very accommodating and brings us more towels when requested. The place over all was a great place close to highways and easy access for me to get to my work locations. In a great part of Oakland we manage to be there on first Friday so we got to experience some of the culture in Oakland. Close to the bart line and was able to commute to the city with ease. Overall a great stay!