Diana was so nice and welcoming when my boyfriend and I met her; I knew that if we needed anything she would help out. The place was exactly as it was shown and in great condition. We both thought it was so much better than staying in a hotel (and cheaper too!) and felt like a home away from home. She provides some supplies, from bagels and orange juice to shampoos and body wash. The wi-fi was fast and reliable, which was good for us since we're both internet folks. For our very first airbnb experience it was fantastic! I highly recommend dropping by here if you're visiting the SF area.