Jane greeted us pronto on arrival with tour and explanations. The Urban Retreat was JUST THAT - spacious, relaxing, excellent cleanliness, very private, yet you could visit with hosts if necessary or chosen. Jane and Ed provided us with fantastic fresh ground coffee and real cream for our morning brew. We walked through Urban Retreats beautiful neighborhood to Piedmont Ave for restaurants and more. Can't say enough good things. I will surely recommend to friends and family needing a place in Oakland. When we needed a ride, Taxi service came quickly to location.