Emmanuel and Rick were very accommodating hosts. They were flexible in making arrangements for our daughter to pick up and drop off the keys for us and provided her with a tour of the house. After reading the professional and detailed instruction manual, we can say the tour is not necessary. Hard to believe we were their first guests. The house was clean, comfortable and quiet just as advertised. We stayed for about three weeks while visiting our daughter and grandkids during the holidays. The location was great with shopping center and restaurants within a 10 minute walk. We had a great time and felt like home away from home. They will be the first hosts we look for on our next trip to the Bay area. Thank you Emmanuel and Rick for welcoming us to your home.