Susan was a great host. Both Susan and her husband are very nice and informative. We emailed and talked on the phone few times just to touch base. There was a written description of how to check in/out and what to use/not to use around the house, make life easier for us.

We had a great time at Susan's house. It was clean, bright, organized and spacious for our group of 2 families with 4 kids. There is a kid's room with books and toys, it was perfect for our girls. Everyone felt in love with the house right away. Susan has everything you need to feel like home; great amenities from kitchen to bathroom.
Also, safe neighborhood and great location with walking distance to Lake Merritt and restaurants/coffees. We would definitely stay here again!