This place is exactly as pictured and described. The area is nice, we were perfectly safe walking to some of the restaurants and businesses nearby which was super convenient. It's located less than 10 mins away from 3 BART stations which we ended up using to go to the city and avoid the traffic and having to look/pay for parking there. The best BART station we tried is the one by Fruitvale. The apartment itself is very comfortable, exactly as pictured and the beds are great everyone had great night's sleep. The kitchen is big and open perfect for cooking for the family. The creek in the back was nice for a morning coffee and the sound is a good sleeping aid for the master bedroom. Sophie was super responsive and attentive. Our coffee grinder wasn't working and the next day she had another one for us. The location is great for getting to know Pleasanton, the city and even Napa. The airport is 25mins away if there's no traffic, Pleasanton is 25 mins and Napa Valley is about an hour drive. The street parking was perfect for our SUV although I would say never leave anything in the car in any place at all. In summary, we loved our stay it was great for a family vacation and would definitely recommend. It has great places at walking distance and it's very close to the highway that takes you to the city and other towns.