Ericka was fast at getting back to every query I had and even though they themselves were away, this did not effect communication. The space itself is exactly as the photos depict. The room, bedding, shower and toilet were all very fresh and clean. The cottage is literally a 2 minute walk to great cafe's, BART, eateries and pubs, but is still nice and quiet at night. All in all, Id stay here again in a heart beat and would recommend this space to any singles or couples.