Overall a decent, comfortable, clean place to stay with very friendly hosts and good location, but it did not live up to my expectations at almost $120/night or the excellent reviews. I had a few hiccups all centered around what I felt was poor communication. This listing has a lot of potential, but it is not some place I would return. It may be better suited to someone with different expectations and/or needs.
Check-in was confusing because the check-in instructions said 2pm but the host mentioned 3pm via Airbnb messages. Regardless, I asked the host to check in by 2pm and they said they'd let me know the morning of check-in day. I didn't hear from them until 3:40pm when I phoned, at which point they said I could've checked in at 2pm... but I had no idea I was good to check in until I asked. It turns out they were camping so they didn't receive and/or weren't able to reply to my Airbnb messages or texts, but did receive my call. It also wasn't clear which room was the Airbnb room after I walked into the house, so a sign or some instructions upfront would be helpful.
The bathroom is big with a great tub. The bed/pillows are comfy. The bed was quite squeaky so I was surprised that the listing said it was new. However, I was able to change the direction of the box spring to fix this.
The location is very convenient (near BART, freeways, groceries, food, etc.) and finding street parking was never an issue. I never felt unsafe walking between the house and MacArthur BART, which is about a 10 min walk. Inside, the bedroom is right in the front of the house by the front door and next to the living room, where the hosts live and hang out watching TV/having dinner until 9-10pm each night. Not ideal if one were to try to sleep early one night as I did sometimes during my stay, but it is their home after all and I didn't feel this was too unreasonable on their part.
The neighbor has access to the backyard as well and decided to host a big block party while I was there (but while the host was away camping) blasting music for 6 hours and then having people hanging oout right outside my bedroom window for another 1.5 hour after that on a Sunday evening. The neighbor's partygoers (20+ people) swarmed the backyard and front yard, making it difficult to use/enjoy the backyard and to leave freely. Cars were pulling into/near the driveway with big lights shining into my room until about 10:30pm. It is not mentioned in the listing that the neighbor has access to the backyard and the neighbor sometimes has parties. When I messaged the host that night of the party about this situation, they were not reachable as they were camping. The next morning the host replied saying sometimes their neighbor has parties and they would've told us if we knew but did not apologize. I further expressed my frustration about the situation via Airbnb messaging, and did not receive a response back or any further acknowledgment.
Lastly, the washing machine was broken when I arrived. I had asked about washing machine access before booking, but was only told it was broken after I asked the day of check-in (no proactive update). I mentioned to the host twice (once on the phone before check-in, and once via messaging during our stay) that the washer was an important part of the listing for me but did not receive a timeline of when it'd be fixed or any resolution (e.g., offer to pay for laundromat).
After check out, I reached out to Airbnb for a partial refund given all of the above, and the host told Airbnb that the washer was actually fixed part way through my stay... but the host did not tell me this (I'm not sure why since I mentioned its importance several times).