They communicate very well and their space is very homey. Very close to a lot of things to do which they mention in the welcome letter with maps and brochures.
That being said, it is obvious that it is someone else's space: Dog stuff in a basket the room, books and journals on shelves in rooms, personal items up on walls, personal items hanging loft bed in second room. Not what we looking for, hence the rating. But if that's what you're looking for then you're set.
The neighbors are friendly but the area is sketchy.