Peggy is a friendly person and seemed to be very helpful. The room was clean when I got there, so that wasn't an issue. I only had issues with the parking in the neighborhood. You have to park several blocks and with the neighborhood being very hilly, it would be an issue for folks with physical limitations. I would come here if I relied on Uber, but with a car, it would be a hassle. It also is a very confusing process on which room to access and although she provides written instructions, it's still confusing, so I would suggest maybe a number or color on the doors.