Our key FOB for the front door didn’t work. When we expressed our concerns with the team member checking us in, she said that she didn’t normally use that door and couldn’t further help us. We asked the front desk employee a few times to get us a new one as we were out late and Oakland is not the safest area. It was disappointing that we did not have immediate access to get into the building when we would arrive.
The description noted 4 adults and the 2nd “pull out sofa” is nothing more than a chair with a pull out chaise. For the money paid, I expected it to meet all expectations. I would list that it sleeps 3 - 2 in the king bed and 1 in the actual pull out love seat sofa.
The room was very clean and had shampoo, soap, dish cleaner, paper towel and toilet paper. The shower was nice and warm. The fridge was smaller but held everything we had purchased.
I would stay again.