The experience wasn't quite what we were expecting, while Jeffrey didn't exactly introduce himself to us until late the second night (of 2 nights) he was willing to refund the cleaning fee that we requested due to a dirty room (trash not taken out, dirty towels in the basket, dirty sheets still on bed), after we asked about the wiFi in the profile not being set up (another one was available after we inquired).

The house itself is secure, if that's what people are concerned about. Lockboxes outside and on inside personal room doors. It is on the corner, not tucked into the cul-de-sac it is on.

I do not recommend this for couples (as advertised on the host's description) I would say it's more for the single guy looking for a one or two night max stay in Oakland...It is more like a hostel with private rooms than what we have experienced with AirBnB.