Everything was very easy and professional. Place is very nice. Everything was clean and worked fine, having netflix was a good extra. I've heard the neighbourhood described as a little sketchy but I wouldn't agree, it's changing all the time, there are interesting stores (Rock Paper Scissors) and bars and music (Stork). Oakland is Oakland, just be sensible. Regardless, the building is completely secure and you will certainly have a pleasant stay. Korean Grocery store over the street is awesome too.