Melanie was a pleasure to communicate with. She was responsive and friendly. The apartment was incredibly spacious and clean, and I could tell they put a lot of thought into the renovations. The furniture choices, unfortunately, seemed like an afterthought. The sofa was quite small, as was the full bed for the two of us. While the space was quite nice, the furnishings didn't make the place feel warm and inviting as I hoped. With small changes, it'll be a wonderful choice in Oakland.