Communication was always great with Niphaphorn. She went above and beyond to make sure my stay was comfortable, asking me if I needed anything and even offered to make me soup when she heard me coughing. The stairs are a tad bit squeaky so you'd be able to hear others go up and down the stairs. Place was very clean and quiet for the most part. Bedroom and bathroom were nice and clean. Street parking was not too hard to find. Loved that there was complimentary water, tea, and coffee in the room. Would definitely recommend!