Long story short! My family and I have tested positive w/ covid and we had to cancel our reservation. They also charged my card 3 days before our check in date. I had canceled over 24 hours before check in, reached out to the host and all I got was contact Airbnb support, but when I contact Airbnb support they had no record of my reservation. Y’all please be careful with Airbnb! They took my money & I’m def. fighting to get my money back!