I'm chiming in on the earlier reviews. Mike is responsive, checking in on you (via the app) and asks if there is something that needs to be provided. The area is rather quiet with some local traffic, although the Interstate 580 is near it's definitely not an issue. If you like jogging or long walks the 3.2 mile loop trail around Lake Merritt is a must and very beautiful. I never encountered a single hiccup with the internet and Netflix is great. The large fridge with freezer and the real stove are awesome if you are staying for a while. The unit itself is exactly as depicted in the photos. All in all, this is a great place and I would definitely stay here again.