The room was as described (a basic efficiency apartment) and very clean. Alex was communicative and check in was easy even though we arrived later then expected.
Alex did let me know the day of arrival that a soup kitchen serving the homeless was down the block. If I would have know in advance I would not have booked this room (I was traveling alone with my young child for this trip) but while approached for change, I didn’t feel unsafe as the area was busy with people coming and going.
The convention center (where my son’s basketball camp was held) was just a few blocks away as was the BART and we enjoyed exploring Chinatown, Swan’s Market, and the Friday farmers market all just a short walk away. Also great for kids (and pickup basketball players) is nearby Lincoln Square Park.
My only suggestion is improved WiFi as it was rather slow.