Sarah and her boyfriend were very accommodating. We ended up missing our flight and arrived hours later than expected but they were kindly flexible with our arrival. The home was clean, comfortable, and just as shown/described. The bed was very comfortable after a long day of exploring and the neighborhood was quiet. We were able to walk to the house from the BART quickly and easily. They also had a great list of recommendations that we tried out. Overall we thought it was a great spot in town to stay, with easy access to public transportation and great restaurants/shops, and we will definitely stay again.