This was the first time I had such a terrible AirBNB stay. The other times I have made reservations with different AirBNBs, the hosts were lovely and honest.
Lauren was incredibly dishonest and rude regarding her location. There were at least a half-dozen LIVE ROACHES in the apartment. I am not sure how many roaches were hidden because we did not move anything in fears of finding even more roaches and pests. My companions and I had to leave at midnight and find a new place to stay given the roach infestation. The bed sheets were stained and had hair, dirt, and particles in-between the sheets. The floors were so unclean they blackened our socks within minutes.
There were not enough towels for all of us to use. An incorrect code was given on the check-in page so I had to call the location to be provided the correct code.
Throughout the night, when I kept sending message after message about the roach infestation, she did not respond at all. Only in the morning, after we found a new place to stay, did she say was willing to give a partial refund for our stay. It was a one-sentence response with no acknowledgement of the roaches and uncleanliness.