Vivian was very responsive and provided directions prior to checkin. The bungalow itself was a little hard to find at first because you have to go down this drive way that have other similar bungalow. Parking convenient in front of unit but unit lack any curb appeal. Overall a good stay. Having washer and dryer were pluses. Good water pressure in bathroom. Never ran out of hot water. However, the one thing that was annoying is that the only bathroom in the house doesn't have any venting to the outside to vent out steam (and odor). AC unit was also the heating unit and are in bedrooms only so sleeping in living was chilly in Dec. Decent place for good value in a safe area with supermarket and restaurants nearby.