Hands down one of the worse airbnb experiences I had with Melody. I was originally booked at this place. I was told that this place was being renovated due to water damage and if it was okay to be switched to a different airbnb near by as well as I was told I would get a 10% discount for the inconvenience. My reservation was never switched on airbnb and when asked, Melody responded that she would just send me the info closer to the date. The day before when I asked for the address, she refused to provide to me. She never gave me the 10% discount. During my stay, the place didn't have AC and it was extremely noise with kids yelling and doors slamming from the building next door. I messaged Melody telling her the issues, I was promised that the temperature will be adjusted and she will speak to the neighbors. AC was never adjusted and it continued to be noisy. Barely slept the two nights I was there.