The online app staff and offline on-spot staff have a communication gap. I needed to extend my booking and the online staff gave me a go ahead but then offline staff still started knocking on my door at 11am and asked me to shift. And when I asked to keep my luggage in storage and shift to the new room when it's available, they never did so and it was left off in storage for the whole day.. I would say it's a good place but only for a short stay and if you don't need any adjustments. It's not for spontaneity.