This unit truly is all new inside and is stocked with everything you could need or want! Bic is very helpful (she even helped me carry my suitcase up the stairs!) and check-in is very easy. The only downside is that one of the bedrooms backs up to a busy street, though honestly, the dual pane windows keep it pretty quiet. And yes, it's pricey, but if you're tired of being disappointed in the Airbnbs you've rented, you're in for a treat with this one!