Check in super easy. Joe was extremely prompt in responding to questions/problems (even though the problem was due to our own stupidity!). Very convenient location, easy access to highway and Old Pasadena, and a very short walk to coffee shop and restaurants.
A very comfortable house. The only improvement would be a reading lamp next to the couch in living room, as we like to read at night rather than watch TV. Recommend Joe's place when visiting Pasadena!