My Fiance and I went to California for a few days - We booked last minute but hank was fantastic about it and worked with us even though we didn't land until midnight he still met us and showed us the location. The place was sparkling clean - great location and Hank even gave us some friendly tips about some good local spot - 1 of which we even got to sit next to a celebrity we knew from TV. It was an absolute steal in my opinion. Great price and great value. Hank was also very accommodating since we did not fly out until the red-eye - he allowed to a bit of a late checkout. We got lucky as no one was booked behind us - I am sure this is not always possible. But overall we had a fantastic time. I would definitely stay here again the next time we are in LA. Thanks a bunch, Hank!