Christopher was super responsive to us. The house had many sheets, blankets, pillows and towels to use! Great for a large group that need all of that to sleep on couches and air mattress, etc. During our stay, the weather was rainy & super cold. So it helped that we had a working heater in the house and pool house but the main door does let a lot of cold air in (due to the opening mid-door. This house is also a little more on the vintage/goth style. They might have a better term for their style (than I do) lol. I couldn’t tell by the pictures, so if that’s not your thing, then this may not be for you. We did have quite a few things that needed to be fixed/addressed on day one. As soon as I brought it up, he came to address what he could. He also offered that I call Airbnb to be moved to another home. But, we choose to stay as we didn’t have too much time to move to another place. We had a total of 7 people stay in the house. Two couples, two single adults, and a child.