Pros: Javier was very responsive leading up to my trip and received a package for me and left it in the unit. The space has a beautiful outdoor view. The location was also convenient to get to DTLA. Checking in was easy. TV was loaded with Netflix.
Cons: When I was searching for a place to stay, I filtered for homes with hot tubs which populated this listing, however, there is no hot tub. When I raised it to Javier, he then updated his listing.
I arrived late in the evening on my first day and noticed several concerns with the space. Due to my work schedule on the first two days, my earliest opportunity to inform Javier of the following about my experience so far that was not enjoyable was on day 3 of my stay. When I arrived, below is what I found in the space:
- The water dispenser on the refrigerator door was dirty
- The Keurig water holder was dirty and I couldn’t use it to make coffee (I eventually ended up cleaning it myself)
- The hot and cold shower handles are difficult to turn. Thursday morning for my shower, the hottest the water got was lukewarm. Thursday night there was no hot water at all for a shower.
- There is dust throughout the unit and I found a dead bug on the windowsill in the bedroom area
- The listing indicates there is a dedicated workspace but the only table and chair option in the space is the dining table and patio set outside. There is no actual work desk and chair in the space
- The shower was also not that clean and the kitchen wall had stains on it.
Javier never responded or followed up in regards to the concerns and I included pictures. Additionally, the entrance to this space is all glass with no curtains, therefore the living room area lacked privacy. There was construction work being done in the unit below this listing everyday weekday during my stay which brought extra noise. There were no specific check-out instructions provided beyond the check-out time.