There were two mix ups upon arriving that while inconvenient, were remedied by the host. First there was no key in the box, so we went for a drink while the host drove the key to put in the lockbox. Then when we returned another group was entering our unit. After much confusion between the other group and the host, the host realized they had sent the wrong check in information to us. There were several phone calls and wait times but seemed like an honest mistake and was eventually resolved. Donna gave us a late checkout and was kind throughout the mixups. The unit was clean, comfortable, quiet, modern, nicely decorated, and conveniently located.