Rich made us feel so welcomed when we arrived! He was very thorough and super responsive when we had any questions about the place. He recommended some really GREAT place around the neighborhood. He really went above and beyond to make my family and I feel very comfortable! I would definitely recommend this place to both friends and family! The neighborhood was just fine. It was near Universal and hollywood which we loved. The house was very private with a big front yard which was very important while finding a place. Our family enjoyed our stay! Thanks again Rich!