We booked the biggest room in this house for 6 nights, it has private bathroom and balcony (not shared with other guests). When we arrived we felt safe because there were 3 CCTV cameras, our room’s floor wasn’t that clean but it was fine. Everything was going well until July 24th, 2020. We left the room to have fun around 1-2pm and we start getting calls from the hosts asking us to open the front door for other guests!!!! We told them that we are not at the house at this time and they said that there is someone staring from the balcony of our room!!! When we arrived back we found our room’s door was left open!! and there was a tomatoes in the balcony! However, nothing was missing from our room. I asked the house host to show me the CCTV but what i get is a picture of the time we arrived back to our room, she even wasn’t helpful at all and she asked me to check if the keypad of the front door is working or not !!! The other house host came the same day to check if everything is ok ,that was so nice of him, and he told me that he is going to check the CCTV and let me know, but he didn’t do that. I talked to airbnb support and they told me that the host gonna send me the CCTV footage, we checked out in 28th of July and yet I DIDN’T RECIVE ANYTHING!!!
Not recommended for long time
Record everything you do for extra security