Gabriela was great! She could not have been more accommodating. Directions were detailed and perfect. The space was immaculate. Nice and quiet which to me is very important, as is the firm bed. USB and power outlets by the bed. Bottles of water and Keurig pods were waiting along with designer liquid soap and shampoo and the softest towels one could ever imagine. Even a note saying 'Welcome Larry!' A great personal touch. The space was smaller than I expected but don't let that scare you, it was totally functional and served my needs. There is a bus line a block away that could get me anywhere in Burbank I wanted with a transfer.