The entire floor of the apartment was disgustingly dirty and sticky. The bottoms of our feet were completely covered in black dirt, dust and lint, which we did not discover until seeing a bunch of lint wash off in the shower the next morning. The owner claimed "given your late check in - the unit was empty for 12+ hours. Dust settles in very fast from the AC as well as ceiling fan. Lots of smog in LA from the 10 million cars every day" We checked in around 4:30pm in the afternoon. Check in is at 3pm. Neither the air conditioner or ceiling fan were on when we arrived. If that were the case, then why wouldn't all surfaces in the apartment be covered in dirt then? The owner offered to have it "re-mopped", implying that it had recently been mopped. I assure you it had not been recently mopped or even dusted. I declined as we were not in the apartment at the time we communicated this and did not want someone moving our stuff from off of the floor while we were out. Owner went on about having a wonderful cleaning crew and 99.9% 5-star guest reviews and stated it was a home and not a corporate hotel. Sorry, but I don't know you or your cleaning crew and wanted to avoid a scenario where something went missing.
We were only given 2 washcloths and 2 bath towels for 2 people for a 3 night stay. Owner did drop off additional towels later on in the day after they were requested.
While the mattress may be new, the box spring is not. Any movements while laying on the bed results in creaking noises from the springs in the box spring.
The shower has low pressure and fluctuates between hot and cold constantly. The shower head is located towards and corner of the shower and you cannot aim it towards the center making rinsing off difficult.
The owner strangely requests "no mention of Airbnb to any neighbors etc, for my home’s continued privacy and security purposes. Just say you’re staying with friends if anyone should ask, which is very unlikely".