The apartment was much smaller than the pictures made it look but was very nicely decorated, clean and check in was seamless. However, we had a terrible experience with customer service. Unfortunately, the house next door set on fire. Obviously this was not Marie's fault but it had happened twice already that week and she did not warn us and there was no fire alarm! Our trip was ruined by the experience and yet when we contacted Marie, they did nothing to reassure us, make us feel safe or compensate us for the negative experience at the property, including failing to fit a fire alarm upon request. It was odd that they were so communicative and yet provided no actual help at all. I would not recommend this company.