The following review is directed toward the interaction I had with Christian, the co-owner of this Airbnb operation. This 3-star review is balanced out by the 1-star interaction I had with him and the 5-stars with every other aspect of this stay. I give exceptional credit to Gloria, with the great communication I had with her over the internet, phone and in person. She was friendly, hospitable, and welcoming. I felt at ease with my interaction with her. I was especially at ease as I was up on the hill when she told me that I could walk with the goats as they were foraging in the trails. At the time, I wasn’t sure if I was allowed to do so as the thought of being yelled at by Christian crossed my mind.
So here is the story behind my negative experience with Christian:
I wanted to take part in the goat-milking experience. However, I didn’t know the time this would take place as no time was stated on the website of Angeles Crest Creamery and I forgot to ask Gloria and Christian beforehand about this. My friend’s cell phone had no service at the location we were staying at so we couldn’t contact them and ask. So I thought we could walk to the location where Gloria and Christian stay and ask them in person. Besides, the Airbnb information that was given to me by Gloria stated that if I wanted ice in the cooler, to not hesitate to ask so I thought all was well. Had we known the time they would be tending with the goats at the barn house, we would have walked to there and asked them but we didn’t know their schedule. Anyways, my friend and I walked the path to the place Gloria and Christian stay at. I was well aware I walked past the signs that stated that only authorized personnel were allowed to cross. I thought I was the exception as I had thought Christian told me that if I had any other questions to ask, that his place was a half mile away from the cabin my friend and I were staying at. I could’ve asked him about the time the goat-milking experience would take place as he was explaining the ins-and-outs of the cabin as we checked-in but I forgot to do so as I was caught up in processing the information he was telling me.
So as my friend and I arrived at the location where Gloria and Christian stay, Christian approached us in his truck. He told me that the goat-milking experience already took place early in the morning and other information I forgot about. Then out of nowhere, he verbally assaulted me for walking past the stop signs into his residence. I was in complete shock and at a loss for words. For the entire duration of my stay at this Airbnb place, I was mentally shaken as the interaction kept replaying in my mind. You talk about PTSD, this is it right here.
Do I deserve to be verbally abused for crossing the “STOP: Only Authorized Personnel Only” signs to only ask a question I couldn’t ask over the phone as there was no cell phone service? You make the call. This whole dilemma would have been avoided had the time of the goat-milking experience been listed on the website of Angeles Crest Creamery or in the Airbnb information given to me by Gloria.
Another issue I had with Christian, albeit a small one, was the short drive he took my friend and I with our belongings from the spot we parked our car to the cabin to check-in. It was like he was in a rush to get to the cabin as he drove fast over the bumpy road with large puddles splashing at the sides of the truck. It’s a small detail but at least be considerate and let my friend and I know ahead of time that we will go over this bumpy road so we would know what to expect. It was like a rollercoaster ride nonetheless.
My final piece of advice is this: Don’t piss Christian off otherwise you will suffer the same fate as I did.