Ellen's home was absolutely incredible; my boyfriend and I have not had better stay at an Airbnb! The check-in instructions were very clear and parking was very easy to find. The private room was filled with personal touches to make us feel welcomed and at home. Ellen was extremely accommodating and compassionate regarding our comforts and enjoyment of our stay. Our room had a lovely booklet full of recommendations for things to eat and places to visit (there was even a personal note from Ellen to us wishing us a wonderful stay!). Ellen was extremely attentive when it came to communication and was very responsive to any questions that we had. I can't say enough good things about our stay. It was also so nice to be in such a quiet and safe neighborhood while being so close to the beach! We will definitely try to stay here the next time we come to Santa Monica!