There were over 20 stairs. Nowhere on the listing are stairs mentioned. After complaints, added photos.
There was no electricity after 10 PM until 4 - 5 AM in the morning. There was no heating for a very cold night.
Our food rotted in the refrigerator and was thrown away because all electricity was cut without warning.
The owner acted as if we had tripped the switches. The switches were still on.
Our devices could not be charged.
There was construction between 1 AM - 4 AM. There were construction signs on the street. The owner knew of this.
Owner refused to give us a refund for that awful first night.
We were forced to stay the next night because we weren't able to leave, we had had plans to be there 4 days. We left by 12 Noon the next day.
Airbnb and the owner are unscrupulous and unethical regarding the circumstances of the 1st night. We would’ve stayed for the three nights that we had rented, if the owner had refunded the 1st night.
WE ARE DISPUTING THIS AWFUL STAY