All the qualifiers in the description and other reviews to have low expectations and think of it more as glamping are correct. We came here after a week of camping, so that was fine with us, and we enjoy the town of topanga and nearby hiking. I was surprised how cold the hacienda was even after leaving the curtains open all afternoon on a warmish sunny day (high in mid 60s). I booked it knowing it was supposed to have some sort of heating (our little luxury after a week of actual camping), but it did take several hours and multiple messages (via airbnb messaging and direct text) to get a hold of David, and the resident staff members we met just didn't seem helpful or interested in helping us - we later overheard them making fun of the guests in the neighboring room after they also asked for a heater. David was nice and apologetic when he brought one down to us, but our overall experience soured us on coming back.