josh was very nice and available for any questions we had. house was a good value considering the location. driveway parking was nice to have although it was a little tight. there were no incoming guests the day of our departure so josh was flexible on the checkout time, that was a big plus. the listed amenities included washer and dryer; the one time I tried to use the washer josh was already using it, and the dryer, with more in the queue. not a big deal, and I know if I would have asked he would have made time for us to use the washer, but I was under the impression that it was for our unit alone. overall we had a very good stay, I would recommend it.