Erica was a great host. She was always very prompt in her responses/communication. I felt like the check in instructions she sent anticipated every kind of potential issue/question we would have. She also let me know there were dog towels at our disposal which I did end up using to bathe our pup after taking her on the Runyon canyon hike. I thought this was a very considerate touch for pet owning guests. We had a wonderful relaxing stay and would book this place again in a heartbeat when in the area.