I stay in a LOT of AirBNBs, especially in LA. This is one of only a handful of stays where it felt like a person,not a company, was my host.
Don't get me wrong, I'm a business traveler. Usually I'm perfectly fine just coming and going like it's a hotel room.
But the little touches, from delivering fresh towels without being asked, offering a pack and play for my son when I mentioned my wife coming with him to visit, even something as little as leaving extra remote control batteries in the unit. It's such a little detail til you need it (I didn't), then it's massive, but regardless it shows an attention to detail from a clearly experienced traveler.
This is a split house, and you may occasionally bump into other residents. They're friendly and don't bite :). This place is a welcoming home away from home. The nearby highway noted in some reviews is light background noise, and another little touch - there's a sound machine in the unit in case you want to drown out anything.
Simply top-tier service!! Thanks, Regina!