This place cancelled the night before saying there was a “gas leak”. I am a family of four with children under 3 years of age.
The amenities for families is completely misleading — they are not available at all and come at an exorbitant cost. I request a crib and stair gates — all amounting to over $500!
For the price of the house you would think the pool is heated. Is it written anywhere that heated is not included: NOPE! I had to find out it cost $150 for first day and $100 for everyday after that.
Cindy the person communicating was very prompt but when I asked her to honor the accommodations that did not have any charges because that was the reason I booked— she kept making it sound as if she was doing me a favor. “Let me see what I can do for you, how about I comp the first day of the pool and just charge $100 after that” check in isn’t until 4! You ain’t doing me no services.
By the way if you want to have family over, it’s $50 per head just to be in the actual house.
I can’t say what the state of the actual house is because we never got a chance to actually check in. Seriously these people are a bunch of crooked crooks! BE AWARE and asks all your requests / questions up front before you book!