Communication with Lauren was great. The washer wasn't working but she found an alternative machine located at a communal space. Parking was difficult to find especially when you come back at the end of the day. You may have to wait (or go round the block) on some days. We couldn't find shops/supermarket nearby except for a 7-11 which was quite a bit of a walk. Maybe we were not aware of any other shops. Aside from that, the place was clean and lovely.