My wife and I needed some flexibility in terms of our use of the space. The hosts, Ben and Nava, were very accommodating and very responsive. They were professional and helpful, plus their communication skills are really evident. I felt comfortable communicating with them. The home is really beautiful and it was a pleasure staying there. The neighborhood is lively. People riding bikes, walking dogs, running. Good energy, the neighbors are outdoors and present. It's the kind of place where people take pride and interest in their neighborhood. I would highly recommend.