We had some trouble with check-in because our reserved apartment was still being cleaned, but Ann was super responsive during that time and even upgraded our listing for free due to the inconvenience!
Apartment itself was wonderful - had everything I was expecting, and the in-unit washer/dryer was such a good benefit to use.
I cannot speak more to the location of this place! We had activities planned all over LA (Santa Monica/Venice, DTLA, Hollywood, Bel Air, etc.), and driving was extremely convenient because this Airbnb was in the middle of it all. Everything turned out to be a 20-30 minute drive, which was great. At night, we had the option to walk around because there's a bunch of cool things in walking distance of the location too.