My girlfriend and I stayed at Ben's place for a short trip to LA. We absolutely loved our experience here. The guest house is exactly as pictured, and maybe even a little better in person. The colors inside are so warm and inviting. The overall vibe manages to be stylish yet cosy, which isn't always an easy balance to pull off. We found the bed to be very comfortable, and Ben keeps an extensive and eclectic collection of books on hand, which my girlfriend loved. There is also a smaller collection of DVDs in one of the cabinets. You have access to Ben's Netflix account, as well as a great big HD screen to watch your shows/movies on. Ben provided detailed written instructions for us on how to operate his private gate, useful info about his residency's parking, and tips on nearby places to eat, drink, or buy groceries. We never saw him in person, but all our interactions with him were friendly and professional. The entire surrounding area is essentially Griffith Park, so you can head to the trails on foot, or take a car for a brief drive up to the Observatory. The location is truly amazing, and very convenient. We would stay here again in a heartbeat! It was a truly memorable experience.