This place was perfect for exploring DTLA. It was very centrally located and everything in downtown was a short walk away. The loft itself was great. It was very clean and spacious. It had all of the things we needed to make it a great stay. The hallway of the building was a little smelly near the trash chute area but it never extended into the apartment and it was easy enough to hold my breath as I passed by. I did not need to ask for anything from Heather while I was there but the offer was there and most things were though of in advance and documented thoroughly for you. Will stay here again for sure next time I am in DTLA.