Mary was a huge help to us before we left , she sent me directions to get to and from where i needed to go and also explained many different options. The room was perfect, it a hostel style with private rooms. You can tell she really takes care of the place , everything was spotless and the bathrooms were big and very nice. The kitchen is awesome to have for longer stays instead of eating out all the time. The other guest were all respectful during our stay and never any problems concerning that. The weekend can get a little noisy outside but your staying in the city in hollywood so its expectes!! We ran the fan or air conditioning and the noise never bothered us . Mary does provide ear plugs but we didnt need to use them:). The room has tv and wifi so everything was perfect! Mary is sometimes there for a little bit during the day and is very helpful and friendly . The location is perfect. Right beside a metro station and a short walk down to the walk of fame and Chinese theatre. Our stay was perfect and we recommend this to anyone! Enjoy!