Don't believe the photos or cleanliness rating! Carpet is filthy and stained. Fans in the apartment are so covered in dust they provoked my allergies. Hair from a previous guest was on the carpet as well as in the bathroom. I even took photos of it so that I would have proof because I was so surprised given the high cleanliness rating. Check in communication was a complete failure on their part. You will not be dealing with Torrey. This place is managed by a management company. The person who checked me in was late and did not understand questions I asked him as there was a language barrier. Also said he couldn't find me when I was standing directly in front of the building. If I could have found another airbnb to stay in on such short notice I would have. Would never stay here again.