This was my third time staying at Cindy's location. Though you would rarely meet her, she is quick with responses and is a very hospitable host. Basic amenities are provided (i.e. towels, shampoo, body wash, coffee, water) and having access to the laundry machine was a great plus. Check-in is easy and very straight forward as well. You share spaces (separate rooms) with other guests but there are plenty of bathrooms and spaces to have some privacy. I believe it's a great spot if you're staying in the Pasadena area for work/school/visiting and need a place to sleep, especially for the price.