NOT Luxury!
We had so many issues with this rental it was absurd.
When we arrived, the house was lacking many essential items: there were no paper towels and no detergent for the dishwasher,
One of the bathrooms had a broken chain in the toilet and the shower knob fell off!
The pictures of the backyard gives a lovely impression, but the entire backyard was covered with dust and leaves. So we never used the furniture, the pool table or the grill while there.
The shades in the master bedroom are a little sheer, so the owners taped newspaper on the inside of the shade to give more coverage. Needless to say, it made the room look cheap and ridiculous.
The themostat never worked appropriately. The first night, we tried to turn on the AC, but the temperature stayed at 78 degrees. When I called the manager, she was on another call and took >1 hour to get back to me. A serviceman came the next day but the thermostat didn’t work correctly the entire week. Since the weather was mild while we were there, we just stopped calling for any assistance.
The location was not great. You are in a suburban area that is not walking distance to anything besides other homes. We had to drive everyday to get some coffee, a bite to eat, etc.
The most insulting aspect of this rental was the fact that it was offered as a last minute fix for a cancellation by the same manager in Pasadena. Since they cancelled on our reservation 4 days before our arrival, the manager offered a “discounted rate” on this Arcadia house. She said this Arcadia house normally rents for $500/night, but she would give it me for <$300/night to make up for her last minute cancellation in Pasadena. However, when she sent me the link to the Air B&B, this Arcadia house was listed at $400/night. When I pointed out to her that she wasn’t giving me that big of a discount, she then changed the listing on Air B&B to $500/night!
It is unprofessional and deceptive to do that type of manipulation to the price. And she should be ashamed of herself.
Bottom line, this rental experience was beyond disappointing. I would never rent from this owner/manager again!