You can expect to be greeted with a smiling face. Everything you need is in the room. It's cozy and peaceful and secure. I stayed for 3 days without any issues. Tom is so very helpful and accommodating. He recommended great eateries and was very helpful by having maps of the local area to show where good food and entertainment are. The only thing I would talk about be a challenge was the parking. The street is very narrow so parking could be an issue. Tom took care of that as well. He made sure that your car would be parked off the street if preferred and had the car pulled out ready to go when you needed it. So more a challenge for him if anything, but he was so eager to make sure your car was in a safe place. I pretty much left my car there and Ubered where i had to go. I will definitely be returning.