Three generations of a Latino family planned a family gathering to celebrate an achievement of one our young ones.
A property managed by Turnkey was chosen for our stay, long list of forms and screening and confirmation calls were completed, not to verify payment, this was immediately charged.
During our stay message was received stating pipe repairs were needed, this was going to be done outside, actually they cut the running water and we were unable to use the bathrooms that day, they refused to take time to apologize, they were quick to send a credit for $100, seems the amount they priced this situation for my family, specifically our grandparents 90 and 87 years old.
Turnkey has proved to be a company with very poor ways to handle customers needs