Both Jeremy and Idan were such a pleasure to work with. Very nice and easy to deal with. The house was clean and situated in a great neighborhood. The master bedroom was really large with great light. I would stay here again in a heartbeat if the management company was better.
Both Jeremy and Idan reported into a management company which was not great. I had a hard time with really basic things like - no extra towels for a month's stay, no extra sheets, no broom in the house, bad internet, a lot of things that were very basic were missing and it took a lot of back and forth to get some of these items. It was also a struggle to get the TV working. I discovered that one of the front doors was broken and could not be locked, it also took a lot of effort to get this fixed. Just overall I felt really bad asking for things over and over again, and I've never had to do this at an Airbnb before. The most I would contact the host over a one month stay might be 1-2 times, or likely even never. In this case, it was over 10 times, because of so many basic missing items. With better management of the house, my experience could have been awesome. Its a shame that the management company doesn't seem to care as much.