Lance has earned his 5-star rating for his impeccable and timely communication. I have been to many airbnb's all over the US and the world and he answered all my questions very quickly...and the amazing thing is that he was in France during my stay at his charming place in LA! He still made the time to check in with me to make sure everything was good. A truly outstanding host like Lance takes the time to reply to guest's inquiries in a polite and prompt manner. That's Lance 100%! Lance even gave recommendations for a place for my son and his buddy to stay that worked out great. Hospitality like that is rare. Lance's caring actions turned a good trip into a fantastic trip. Merci beaucoup Lance !