To start and the biggest- they lied about location. The address provided is 2 mins from burbank but the ACTUAL location is over 10mins away and in the middle of a very very scary neighborhood in north Hollywood.
The inside of the home matches photos and was beautiful but You can hear the neighbors every move as if they were in your home because the walls are so thin.
We even had someone flash a flashlight into the downstairs window in the middle of the night which was so scary but wasn’t surprised with how the neighborhood is.
The check in process is annoying.
We drove from 6 hours away and they wouldn’t give us the check in instructions til 4pm and then gave us a different address than listed for the home.
Check out was very easy though and simple.