Loved the cleanliness and ease of access, but there were a few things I wasn't a fan of. One of the beds in the rental was VERY HARD. I had trouble sleeping on it and kept waking up with back pain. It felt like I was on a box spring with a pad on it. Also there were only 2 towels and two washcloths in the whole apartment. There were absolutely NO LINENS other than that, so we had to go get outside linens and make do. Outside of that, I also hated how everything echoed in the apartment. We heard everything and it made it very difficult to be able to sleep without hearing other people breathing and moving about. Finally, the internet would let you log into it but didn't allow you to have internet access. I didn't contact the host about it because I was vacationing and chose to use my data instead of bother with it. Otherwise everything else was good. No other complaints and likely we will use her again in the future, just with an alternative property. :)