I would really like to give this stay a 3.5 rating, however that is not possible through the website. The sole reason that I bumped it up to 4 instead of down to 3, was because of the responsiveness & cooperative spirit of the host. The unit has all of the amenities posted, however the condition that we found upon our arrival was disappointing to say the least. The host did follow-up the next day and when we expressed our concerns over the issues, she did state that she would correct the issues with her cleaning/maintenance staff for upcoming visitors. Of course that did not help us out much, though good to know for future guests. In the end we were able to work out an agreeable solution of modifying our stay to be one day shorter, to allow time before the next guests arrival to get the issues addressed. We were issued what we agreed was a fair refund for that one night. We hope that the hosts do correct the condition issues because the property does have good amenities in a good location & could easily be a solid 5 star property, if the cleaning/maintenance issues are addressed on a regular basis.
Pros:
Very comfortable main bedroom King size bed
Comfortable sofa & living room chairs
Nice sized dining table.
Decent internet, not great but definitely not bad.
Full size washer & Dryer in unit.
Well stocked with multiple rolls of Paper Towels.
Adequate amount of non-matching, but mostly new/newer looking towels were provided, including black washcloths for make-up removal.
Cons:
Cleanliness of bathroom especially, was lacking.
Maintenance issues of very stained (red/pink) bathroom counter; paint refresh needed throughout; stall shower mold & partially detached shower door seals.
Ottomans in corner of living area were very stained in appearance, we did not feel comfortable touching or using them.
Coffee table was very scratched/beat up, no coasters were provided.
Bed covers in secondary sleeping area especially, appeared dusty/dirty.