In my years of using AirBnB, I have never had a bad stay until now. I booked a detached guest home with Camillo that featured central heat and air conditioning, a full kitchen including a 4 burner range/oven, a washer and dryer in unit, and operable plumbing. The day of my checkin, just two hours prior to checkin, Camillo sent a message that directed me to a different address than the one I had reserved. The alternate stay I was presented with had none of the amenities I had reserved. The oven had been disabled due being “too expensive to let guests use.” There was no washer/dryer in unit. There was a small window ac in the kitchen area that was grossly underrated for the size of the space. And the best part: I had to put my toilet waste in a can next to the toilet because their septic system couldn’t handle solids. How does one not advertise this?
Other issues included general uncleanliness. Cobwebs. Roach traps. Unknown fluid stains on the walls. Drywall was falling apart. Just a very dilapidated place that certainly wasn’t clean.
Additionally, there was a gate with a chain and lock on it that I was expected to unlock, open, close, and lock every time I came and went from the property. This made me feel unsafe, as if I was locked in. And in the event of something adverse, it would be more difficult to leave the property.
The reservation I had booked had no reviews yet. I’m not sure it even existed. I feel like this may have been a “bait and switch” situation.
I recommend staying only with Superhosts.