The unit is good value for the price. Owner's staff communicates well and often. They were quite responsive when I asked for additional two towels since we had long stay. In our case, we received the keycode just a few hours before arriving, but it was just fine. I am used to getting it a little sooner. Furnishings match the photos online. There's a great coffee shop, jameson Brown within walking distance. It's easy ride to Old Town Pasadena. It is only a mile north of Huntington Library and Gardens, which are beautiful and worth seeing.