Over and above, and so friendly that describes Lia! She was beyond accommodating. We were so welcomed, and our space was clean and comfortable. From ear plugs & toothpaste, to fresh fruit & baked goods Lia provided everything we would need. Free parking, pre-printed maps to our event, treats in the room, to name a few. We loved the neighborhood, so much in close walking distance. She provided cards in the room with a bit of money on them & I even noticed her shuttling other guests to the metro so they could catch their train. What a gem she is. God Bless you Lia!