When my husband and I needed accommodations in a hurry due to flooding in our home, Kelly was super responsive and flexible with us. She even gave us the opportunity to extend our stay if needed! The apartment was very cosy and just as it looked in the photos. The apartment has a washer and dryer as well as a fridge and stove so that we were essentially able to live normally for the two weeks we were homeless. There were a few minor drawbacks. The kitchen doesn't have a dishwasher or microwave, or very many cooking spices, flour, etc. It's gated, which is great for safety, but some nights we had to trek out to the gate and lock it ourselves. Overall though, it was a great place for a great price and definitely fulfilled our needs. Kelly was an excellent host.