Getting entry to the location was incredibly inconvenient. It was a sketchy hand off at night in DTLA. Extremely poor communication from the property manager and their “assistants”. Was late to the event I had to go to because of the handoff procedures. Location is also different than what was listed on the site when booking. Having to deal with multiple people and not getting messages back or answering calls when trying to get the keys at the specified time then having them not able to meet those promises is extremely frustrating. Apartment is nice and clean, but awful key handoff and communication makes this place an absolute no-go.