I had 5 days to find an apartment in LA for a month after I was approved for a series of major surgeries. I’d never used AirBnB before but sent out three requests on the first day and started the process of getting approved to use the service. Ken was the only host who responded and based on my extreme need he agreed to wait through the unexpectedly opaque process of being “approved” even though he had competing booking requests for the same time period as mine. Everything was perfect especially the location and peacefulness of the neighborhood and when I needed some cooking utensils and other things he showed up the next day. No wonder he’s a super host!