Everything was amazing, clean and accurate. I booked this for my group and I(5 adults) and we all slept very comfortably. It is about 15-20 min away from Universal Studios(depending on traffic). We mostly used this space to freshen up and sleep, it was perfect. Check in/check out was a breeze. Rovin was awesome at communicating with me and I truly felt he was available to my group and I, if/when we needed anything.