Book at your own risk!
My father in laws mother died, so i booked this place as a 'surprise' for him so he can take his mind off of the world for the night before we attended the funeral. We arrived after driving a long 4 hours ( with heavy traffic ) from Las Vegas at around 5:15. The host was 'out of town' so the assistant was in contact with us, and we made arrangements to meet. She said she would be there at 5:47 and she was on time.
After arriving to the property, she went ahead and tried her keys. None of the keys worked. After trying the keys for about an hour, thinking one would magically work - we were getting a bit anxious and worried of where we would all go that night. She told us maybe the gardener would have keys, or maybe a lady had a code to the lockbox on the side of the house for the 'keys' in her book ( however none of them did! ). She then said we had to wait for the owner to write her back for the code, but he was flying. ( Most flights have wifi? ). She said he lands at 6:30 and at around 8:00 PM i said why has he not turned his phone on or landed!? She was very clueless about everything i asked, it seemed like a scam in a sense. So around 4 hours later, i started to understand we were never going to get in and i needed a new airbnb. I called support and they were very helpful, and gave the host a 30 minute window to respond to us. They said they take this matter very urgently,They offered to apply the amount to a different airbnb as well that i just picked out and contacted last minute ( with self check in! ), however about 3 minutes before they called me back with the approval i suppose the host "responded" to their "request" they sent him, the host/assistant magically got the code from the owner and the owner also wrote me on airbnb offering a discount for my next stay, which i will never be doing.. let me tell you why.
The place was nice, very accommodating for a large party as they all had their own room / bathroom etc, however several things wrong.
The check in, and the checkout. Upon checkout, at 11AM three woman came barging in the house, without knocking or anything while people were still changing and packing up our belongings. They walked in on my sister in law in the bathroom naked, and told us all to hurry up and 'get out' because they had another check in that day.
There was no propane for the firepit outside, the hottub only stayed on for 3 hours at night so we could not use it in the morning....very lame as my father in law wanted to finally get in at that point. I looked at several places before booking and only got this one for the hottub!
To add the cherry on top, the 'cleaning' ladys who barged in were VERY rude to my family.
Just be careful about arriving to airbnbs with large parties, i already had this outcome planned and knew i could find another bnb and book it fast, as i read other reviews about bnbs advertising 3 bdrms and only having a single bed! I feel people need the warning, its just unprofessional - especially for the price and quality of home. I feel a partial refund would have been a better outcome to my night, or an extended checkout considering no one checked in until after 4 PM ( I had to go and grab something i forgot from the property ).