Toyin is GREAT to deal with. Nice to have the 2 parking spots as parking is challenging around that area. Toyin is great at communication, making it very easy to get questions answered, etc. Clothes dryer doesn't work, but she had racks for drying available if you need to wash anything. Do your laundry before you come, for ease. She had oatmeal, granola bars, oranges and some other items there for our use, which was a nice touch. Excellent location if you are at the convention center. We thought it was a very convenient location!!