May is super responsive and very understanding, I had my birthday here and she had pre-warmed the place with space heaters! The split in the house was odd at first but it was a relief when the front of the house got too warm for those of us that run hot and we could go to the back of the house. Sooo nice to be able to move between.
She’s also very caring and responds to any questions with pictures and instructions within 15 min. So easy to book with her and would definitely recommend her.