This is a Good news BAD news review. In order to get to the good we had to endure the BAD. The LOCK BOX code provided for us to enter the guest studio did not work. We tried about 10 times before calling the Host, Angela. We called about 6 times with no answer and left messages about being locked out. We finally called the Airbnb number as we are also SuperHosts with 7 years of hosting and 9 years as airbnb guests ourselves. We KNOW intimately what a host is to provide; ACCESS is paramount especially if host is NOT on the property. After 30 minutes the door magically opened with the access code (of course this happened as the Host activated our code at about 6:30pm when check in is at 3pm.)
The studio is as pictured, the location OK but cases a DARK alley; the host TOTALLY RUDE; Our TOTAL price for ONE night about $200.00. For that price we should be welcomed with a code that works!
We had to make at least 7 more phone calls that went unanswered mostly but 1 was answered and the host HUNG UP about the television: the sound is SOOOOOO low you can not hear it from any chair, bed or sofa. We wished to watch the Presidential debate and the volume on the TV did not permit this. We ended up watching and listening on our iPads and laptops. A "sound machine" is not a solution to poor soundproofing. It should be noted in the description that this unit is on a darkened alley.
Super HOSTS are required to have an iron and this unit did not have one, there was NO kleenex or bath soap; a 1.28 oz bottle of shower gel was provided for 2 people for 2 days........The unit contains many trip hazards as the 4 area rugs are NOT attached to the floor. Hope the host has good liability insurance.