I want to start with the positives. Kelley was understanding and very nice when it came to complaints from the VERY cranky neighbor that started almost immediately. She even SHOWED UP to property to check on us. Kelley stated that we weren’t doing anything wrong and even thanked us for being understanding and compliant. She had also reiterated the neighbors constant issues. Both times Kelly got a complaint by the neighbor, we had turned our music off completely or went across the street to the beach as we were asked. There was no vaping because none of the women at the house vape. There was no cigarette butts on property from us. There was also two other families staying at this location, that were not disturbed by us and very friendly. In regards to the missing remotes, Kelly was contacted asking about where the living room tv remote was. It was never found and we worked the tv by the button on the back. Later to find out from one of the girls that the living room remotes were located ON TOP on the fridge, to keep safe. There was 3 fan remotes and all 3 of them were in the master when we left. One was placed on the wall in its cubby and the other two on the headboard.
We were a group of young MOMS just enjoying a weekend away. THERE WAS NOT A PARTY THROWN. Having fun with passerbys on a busy party street DOES NOT mean we threw a party.
I have NEVER written a negative review as I frequent air bnb and always give people benefit of the doubt.
She’s claiming we broke her already broken fold out couch. With pictures of parts she removed and is claiming we broke. The bed itself was slanted and broken from the get go. The girl who slept in it was 100 pounds and physically couldn’t break it if she tried. We let her know it was broken upon arrival and it doesn’t seem to matter. Pull out bed which claims to be comfortable was broken and springs were stabbing guest. With the pull out bed in the photos she provided, you can clearly see that it just needs to be screwed back together. And the screw in the photo is extremely sheered (impossible for us to have done) and even looks too small. This has now been blamed on us along with missing remotes, which I had directly contacted owner about.
As for the home itself, it was NOT clean. Linens on beds were SANDY upon arrival and had to be washed immediately. Feet washing buckets were used and full from previous guests. Black widows and cockroaches were found. Mildew smell in main bathroom was strong.
My car was in the garage and broken into though the janky side door.
To top it all off, bright and early on the morning of our check out, they had a construction crew working on the upstairs patio, using power tools directly above ours. Patio scrapings were all over our belongings and one of the girls. Pretty awkward interaction as we were not expecting a crew of men to be walking by our open windows.
Location is great but everything else was NOT