Michelle and Gary greeted us with a smile and walked us through getting in and out of the place with a breeze. All of the extra touches including coffee, and a light breakfast were very nice. We stayed over a holiday weekend and this was the perfect location for us between family in the Valley and easy access to Hollywood and LAX airport (although would recommend flying into Burbank instead). The bed and couch bed were both comfortable, and the space was perfect for 3 of us. Parking was plentiful and we really enjoyed staying here.