Angelina was great in communicating. Check in/check out was easy and very clear. The unit is on the top floor. The neighborhood is nestled back from the crowded streets and very quiet. Parking was available and easy in front of the unit. Walking distance to Hollywood Walk of Fame, Dolby Theater, Hollywood Bowl, etc. You do have to plan/time your exit from the unit due to high traffic in the area especially during the Bowl Concerts and evening events as well as regular rush hour. The unit was clean with 3 bedrooms all with nice linens and 2 full bathrooms. The mattresses were great quality and firm. The towels provided were high quality as well. The dining room table fit our family of 5. With 3 teen kids in our party we were very conscienous about the downstairs neigbors. The floors are wood , but there are carpets in the high traffic areas to reduce noise. We stayed 6 nights and were out of the unit from morning until night so we did not use the tv area or kitchen that often. Angelina contacted us during our stay to make sure everything was ok, which was very nice. The unit has air conditioning that helped during the LA heat wave. Since the weather was warm, we did not take advantage of the outdoor seating, but it looked very welcoming. We felt very secure in the home. We would recommend this home and Angelina as a host.