Sadly, I did not get to meet Christian :(, but I received a warm welcome from Heidi, Sal, Expresso, and Cappuccino :). Heidi was very thorough in showing me where everything was and Sal was available to answer any questions and checking in to make sure I was comfortable. Everything was as pictured and felt like being at home. I will definitely be staying with them again when I am down there for trainings in the future :)