Unfortunately, the previous guests had smoked in the unit and the smell was still very strong upon our arrival, so my boyfriend and I were unable to stay for the entire duration of our trip we had booked. We checked in close to midnight and despite the fact we discovered this issue late at night, Janet was quick to respond and easy to communicate with. She offered a few suggestions of how it could be resolved but in the end she approved a full refund for our trip, something she did not necessarily have to do. We were grateful for how understanding she was and how quickly she approved the refund so that we could find other accommodations.
From what I saw during the brief amount of time we were there, the house is located in a quiet neighborhood and our dogs would have loved playing in the fenced yard. The decor is slightly outdated but overall the place seemed cozy and we felt we would have enjoyed our stay had it not been for the previous guest smoking indoors.