The place is in a nice part of Long Beach near a lot of shops and places to eat. The host is very responsive over email, however when I mentioned the ant issue that were in both restrooms and downstairs bed, nothing could be done until that next morning, but we were already checking out at that time so that would not be acceptable. Stephanie offered a cleaning fee refund in which I declined due to family not being able to access the downstairs bedroom due to ants crawling on the mattress. I went out and bought ant traps for both restrooms the first day in which I thought they were only contained to restroom areas. I did not find out until we were back from my son's wedding that they were on the mattress of the downstairs bedroom. We are currently handling this issue with corporate. Please make sure you find out what the cleaning fee entails because I was told the sheets should be cleaned before I left so I guess the cleaning fee doesn't cover everything pertaining to cleaning.