I really wish I had taken the one bad review on here more seriously. I didn’t take it seriously because it seemed highly emotional and was amongst all good reviews otherwise. This listing is not accurate. The light inside the bedroom and living room does not work and I could not use the private entrance due to a padlock on the inside of the side gate. There was trash on the ground on the inside and outside of the house. Host did not meet me to check me in and give me keys despite me notifying in advance when I would arrive. I messaged repeatedly with no answer, knocked on the door and rang door bell with no answer so I finally had to call her via her cell phone number she provided me in messaging (against my better judgement- best to keep on app). She told me that she would not be home until later that night and that she had not cleaned the room after the previous guest had left so it would still be dirty. The listing says she needs to meet with the guest to check them in and check in time was 3pm. I was there at 5:35pm. The bed was stripped and hadn’t been made, there was no available bedding for me to make the bed, there was trash on the floor from previous guest, mini fridge in room was leaking fluid, there was dirty linens in the room including a soiled wash cloth, the furniture in the room wasn’t the same as in the listing, the shared living spaces were cluttered, unsanitary and not in livable conditions for guests. The guest bathroom did not appear to be in working order (in particular the shower) and was unsanitary. Safety panels for outlets were missing in the bathroom. There were splatters on the walls, doors, and floors in various locations of the home. The stray cats she cares for come and go from the home as they wish through a gap in the garage door and a patio door on the side, which is unsafe. I love cats very much but these cats looked very sickly and I was worried if they carried any diseases that they would be brought into the home. I called Airbnb support and they told me to take pictures and videos of the home as proof and I left immediately thereafter. I requested a refund from the host and she denied it. I was able to get a full refund through Airbnb. Throughout this time, she has continued to message me even though I do not respond or message her. I have not messaged her since I requested the refund that she denied. The cancellation and refund via Airbnb was completed the next day but even a day after that, she has continued to message me to threaten me. She is angry that I moved a couple of shelf looking racks in the room to take pictures of the floor and a video of the light in the room that didn’t work. I didn’t put it back when I left and she messaged me many times to tell me i need to come back and put her things back and that I have something wrong in my head for moving her things. I didn’t move heavy furniture or big pieces of furniture. It’s something that can easily and quickly be moved back to its original location. I left it right outside the room door in the living room. She messaged me telling me to not go to customer service and tell them “lies” because they will believe me (it’s not lies). She also continues to message me to threaten me with legal action for taking photos of the home, even though that is what Airbnb support instructed me to do to show proof of my claim that it was unsanitary, not in livable condition, and not according to the listing on the website. She keeps saying i have something wrong in my head and insulting me. I finally had to report her for harassment and was able to block her. BEWARE booking this listing. It’s a shame that this doesn’t allow me to share those photos and videos I took because I truly do think people need to be warned of this listing and this host! This has caused me a great deal of stress and hardship and I just want it to finally be over and have her leave me alone.