Chloe and Chang were very welcoming, kind, and flexible with our reservation. This was my first trip to CA, they were so helpful and very polite hosts, which made the stay that much more enjoyable! We were allowed to drop our luggage off early and explore the city, which Chloe and Chang were so kind to allow us to do. Their neighbourhood is very quiet and safe, with plenty of lighting and security, definitely will be returning, hopefully to this rental!