First of all, Art was a great communicator. We ran into a power issue and he sent the property manager immediately to take care of it. When we pulled up there was a lot of dust from construction being done above the unit. Not very appealing but the unit itself looked just like the pictures inside. It got quite chilly at night and so we used the space heater and that helped. It was cozy and the TV’s were a nice touch, along with the dimmer lights. If you’re looking for a place to spend a night or two in Pasadena, this is a reasonable option.