Overall fantastic experience! Winnie was kind and responsive to my many questions and quickly resolved a few small issues that we had. The house, pool and yard are well kept. It was sunny (mid may) while we were there and the pool was warm, but as it says in the listing it is heated by solar panels so a warm pool is not guaranteed. We enjoyed the pool and that did not bother us at all. The only reason I gave 4/5 for accuracy is because I do not believe 12 adults would be comfortable in this house. We had 7 adults and I think the max it would have been comfortable for is 10 (for everyone to get a real bed, an air mattress is also provided). Overall great experience, highly recommend. Winnie was lovely.