Hosts seemed very nice just how past guests noted. But I think maybe I went on a day where the cleaning crew was having a long day. The sheets and linen had spots on them so I had to go to a nearby store to buy some while I was there had to pick up a DVD player for kids to watch some movies. There was hot water for maybe 2 minutes and whole rest of the time cold. And also there was people hanging outside of the house all night sitting in car and standing around. All in all it was ok but could have been better. Hosts were easy to contact replied fast.