The team that provided support was very responsive and very helpful. We had a problem with the bathtub not draining well and they were quick to provide a solution. Overall, the place was clean, although the carpet had a few stain spots and the bathtub is a bit old and the coating was peeling. The space was comfortable and offer the space we need to have online meetings and classes. Because we had a lot of luggage, the place being on second floor was a bit of an inconvenience for us. Parking was convenient enough on the streets. The proactiveness of the host to check on us from time to time was a pleasant touch.