Worst experience I’ve ever had on Airbnb. The host Jason never spoke to us, only the co-hosts that are not Super Hosts. So this listing is misleading. You won’t be hosted by a Super Host.
The house wasn’t clean and there was a strong smell of fresh paint (hair all over, grease in the fridge, dirty sheets, dirty dishes, dirty table, dust, paint, tape from painting).
The co-hosts were unable to give us recommendations on car rentals when we arrived at the airport, they said they had no information regarding the matter.
They also didn’t give us the correct code that gives access to the building. The code for the main door was the same as the code for our private apartment, which means that everyone with the code to enter the building has access to the private apartment with the same code. This presents a safety issue.
The pictures of the house aren’t updated. It looks pretty in the pictures but it’s actually not decorated at all.
We requested a refund for the cleaning fee twice and the host still hasn’t responded in the resolution center.
To top it all they asked for a 5 star review exchange, which just makes me think they will give me a bad review or not refund my cleaning fee if I don’t give them a good review.
If you want to be a Super Host, you just have to be one. Not this.