Natalie's property was clean, very secure, and well-located for our trip to Universal Studios. Also, various stores are nearby in case you forgot or needed anything. The guaranteed parking spot inside the gated complex was very convenient too.
The only issue we had was entering the complex both times (check-in process and re-entering after a day out). I will not go into extensive specifics for this review, but the detail I will give is that the security guards (who were doing their job very well) needed Natalie to confirm our entry into the complex. There were delays both times, but we eventually got in both times. Natalie mentioned operational changes happening at the complex and was surprised I had issues both times.
Overall, again for the property itself, I would highly recommend. I would also recommend re-confirming shortly before your trip with Natalie on entering the complex. Assuming there are no issues with complex-entry, this is a great property to stay at.