The bnb was very pleasant upon arrival and we were very pleased with our reservation until my girlfriend noticed there were fleas biting her and I whenever we returned and while we slept. We stayed 3/7 nights and still no refund of any kind. Not wanting to assume pests that are hard to see we spent a night away and then another night in the bnb to make sure it was only happening there, and it was. So we slept in the car and took our luggage outside so the fleas wouldn't be in our things. Upon bringing this up to the host, that there are pests and I have proof and politely asked if he could have the cleaners come again just for our comfortability, he was very rude to me and told me I probably brought them myself... he then told me if I wanted to leave and cancel I could but he would be charging me for the extra cleaning service for leaving early and he would report me if I wrote him a bad review. I simply asked if he could reimburse me for the remaining nights and I would pay the cleaning and he could keep the rates for the first three nights. Without even allowing me to cancel my booking with Air Bnb Paul locked our room and told us he assumed we were already gone, while my toiletries and food remained in the bnb. Upon requesting a refund amount Paul denied my request and said that since I cancelled without allowing him time to rebook he didn't have to give me a refund and also sent me the cleaning fee of $45. Air bnb has also ignored this issue as I have reported this multiple times and though they have said they moved my case to urgent 2 weeks ago and still have not called me back. So yea that's how my stay was. Disappointing.