There was an issue with our original reservation about a week before we were going to LA. It was a senior trip with 12 teenagers. Our host went out of his way to find us accommodation for our large group. Although the home wasn’t as ideal or his, he enlisted one of his connections and it worked out since there was nothing available for our size.
He even texted while on vacation out of the country to see how things were going. Went above and beyond to make my first Airbnb experience a great one, great host!