I hesitated with this review because we didn’t have an AWFUL experience, but we definitely hit several bumps. First the good things - safe area, generally looks like the photos, easy to find, responsive host. Our main issue was the lack of cleanliness. For the stay it was myself, my husband and our 1 year old. Upon entering, the house looked just like the photos, until we took a closer look. There were 3 pair of sandals propped up against the door - as if for us to use while indoor - that were covered in dirt and debris. After taking off my daughter’s shoes, her white socks were black within an hour. The floors were so dirty that we decided to vacuum ourselves. However the vacuum was clogged with a ton of hair from others. There were cobwebs, and other people’s hair covering the floral display and plate-ware setting on the dining table. Which meant we needed to do the dishes. There was a dirty mop hanging from the wall in the kitchen, with a sour smell. The kitchen did not have any dish soap, and a sour (visibly old and dirty) sponge that was unusable. We ended up having to purchase dish soap and a sponge to clean. There is a stove, however there are not any baking trays to use the stove. Just be prepared if you intended to use it, we did since we have a toddler so guess what, we had to buy an aluminum baking sheet. The listing says kitchen basics like salt, pepper, cooking oil are included…NOPE. We had to buy everything. There were water bottles in the refrigerator (grateful for that) and PopCorner snacks on the coffee table (grateful for that). Be prepared to have to grocery shop for it all when you arrive IF you’re looking to cook anything. There are very tiny trash cans all over, so you’re constantly having to collect the trash and walk it outside. That was a super annoyance. Especially since we couldn’t find any larger bags to use in the house. There is not an actual plug for the drain in the kitchen to wash the dishes, so that was tricky, but doable. Moving on to the bathroom, there was some dirt in the bathtub, so before giving my daughter a bath, I cleaned it. But then realized there wasn’t a plug for the bathtub either! I ended up using a plastic glove to plug the drain. If you plan on showers only you wouldn’t even think about this. But again, this was needed because of our little one. Also I’m pregnant and was looking forward to a bath for relaxing, but that went out the window. The listing says “extra blankets and pillows”, there was 1 extra blanket. About midway through our stay I did contact Gavin, at that point we realized there were no additional paper towels outside of what was on the roll when we arrived. I then let him know about all the missing items. He did bring most of what was missing: more paper towels, another blanket, cleaners, sponges, more pans. Gavin asked to clean while we were there, however we did not want this because we were settled in and did not want the inconvenience of having to pick things up and be out of the house while cleaning would happen. Again, having a toddler just makes things more complicated. Overall, Gavin did want to rectify every complaint. The issue was the extent of the dirtiness of the house. It’s an updated space, that is a reasonable price. If it had been cleaned properly before our stay, and had the basics that were listed to be in the house, we would’ve had no complaints. These are all very fixable things, and Gavin, I do hope you get a better cleaning service.