Natalie was an excellent communicator. The pool area was fantastic and the home inside, very comfortable. We had great tables too, for game nights with the family. It's also a pet friendly home, which was perfect for us with my daughter's sweet dog, Boone. Everything was clean with lots of space for all of us. One snag was no coffee pot (our first morning out of 3) however, Natalie got right on it and had one delivered to the house by 2:00 PM. Plenty of stores nearby for food shopping. We also took an amazing hike at the end of Reseda Blvd. A 2-minute drive west, and you'll have spectacular views of "The Valley" with miles of hiking in a preserved canyon area. It was a relaxing get-away. Thanks for sharing your home, Natalie.