Overall it wasn’t a bad stay. The place was clean and location could not be beat. My only complaints are that the A/C was out in my room for my two night stay during one of the hottest weeks in recent Los Angeles history. The staff didn’t really seem to care when it was brought to their attention. With the exception of one very nice young lady, whose name I sadly didn’t get, the rest of the staff was indifferent at best and a few I found to be down right rude when checking in/out or when communicating regarding the A/C issue. I’ve stayed at other Freehands and customer service was always stellar. Maybe it was LA culture 🤷🏾‍♂️. I’d still stay again as it was a great value for the location.