Jane was extremely nice in our interactions. She also helped when the internet went out multiple times (temporary electrical problem that she is addressing). However, I would not stay here if I knew it was below another apartment with tenants. They awoke at 4:30 am and walked heavy on the floors in the morning and at night. There is also an outside light in the rental but the tenants knocked and asked me to turn it off because it was part of their bill... it was pitch black and I could not see walking up and down the driveway (even with flashlight app). I also had Yummy.com deliver and they refused to enter the driveway because of lack of light. I suggest the outdoor lighting be worked out.