We arrived late in the evening and were able to get into the cottage with the key in the lock box. Everything was coordinted with Carrie beforehand. Although we didnt meet her, she was easy to reach and sent occasional messages to check in to see if we needed anything. We appreciated the snacks left for us on the table. The place is in a great area, is small, quiet, has a comfy bed, was very clean, and close enough for me to drive to work (I was there on business for 2.5 weeks) and a great area for my husband to go on his long daily walks. El Segundo (on the west side of Sepulveda) has a small town feel. You forget that you're in the LA area. The downtown area is so charming and easy to walk around. We were able to enjoy the city Christmas parade. The cottage itself has one bedroom and bathroom and a small living area with a couch and tv. The kitchen is tiny, but good enough for a couple of people.