This was a very disappointing experience.
Byron was an incredible communicator and very responsive but unfortunately 5 days in we had dirty common areas (outside spaces that took 4 days to get a cleaner to come in to fix), broken dining chairs, broken sofa (which we were told is because we had several people sitting on the sofa) despite it being broken with one person sitting on it in the beginning, a/c not working in the downstairs master bedroom, cutlery was not enough for the guests outlines, towels were old and stained, not enough glasses, the hob had one out of five broken which the house manager said was not fixable. Last day, before our early checkout - the downstairs bathroom had no water in the shower.
We tried many times to plead with owner through byron to leave but in the end, despite all the issues, we only got a partial refund.
The house is not friendly for families with kids at all.