Susan is warm and kind and her energy permeates her home. I didn't stay at Susan's but I did get to visit her home and meet her in person. I booked her room for my sisters who were in Highland Park for a few days. They were so happy to have a comfortable quiet place to rest after full, hot, LA days. Her home is right off Figurera so it's walking distance to a bunch of awesome restaurants and bars, as well as the gold line train, but tucked into a little quiet suburban side street so it's very peaceful and feels so safe. Susan herself was in on top of communication and was always patient and prompt in answering any of my questions. Hope to see Susan again! Thank you!