I think the thing I liked most about this stay was the communication. Barry and Van contacted me beforehand and kept contact throughout. They were responsive to questions and to my suggestions. Apart from that, the residence was clean, the welcome folder had all of the information I needed as well as suggestion on restaurants/shopping/attractions to make my stay in Pasadena much more pleasant. The bed was comfortable. The appliances were all in working order. I was very pleased with the stay. And I think their home is probably the best AirBnB that I have stayed at. It's not the fanciest place I have rented. But it was eclectic and extremely comfortable. I will definitely use them again whenever I will be back in the area.