Alex’s place was very clean and in a very quiet and nice neighborhood. Check in was super easy and Alex provided details on how to self check in, Wi-Fi code, parking info etc so everything was smooth, no issues at. We really liked that Alex provided complimentary water bottles, snacks and that the fan and AC were already on when we arrived. It was like 90 degrees outside so we really appreciated that!
Only three things, early check in wasn’t accommodated which kind of sucked since we drove over 300 miles and was hoping to be able to check in early and rest (but that’s not Alex’s fault) and I’m sure 3pm check in time was stated in the listing.
Second thing we couldn’t adjust the AC, while it was on and the fan was on we wished it was a bit cooler (we visited during a super hot weekend and being from a cooler area that 90 degree weather was unbearable!)
The last thing, morning of check out the hot water ran out after only 10 mins in the shower. My husband was showering with our 4 year old and 10 month old and the warm water never came back on. I immediately messaged Alex while they were still in the shower but didn’t hear back right away. By then everyone just got out of the shower no point in risking the kiddos getting sick. When we had packed up and in the car to leave Alex’s parents came out to apologize for the delayed response (Alex replied 30-40 mins later saying his mom was going to look into it) and for the cold water and they also told us we could stay and check out a little later since they didn’t have anyone else book the room yet. While appreciated the in-person apology a cold shower wasn’t ideal but that was the only time that happened during our 2 night stay.
Overall we enjoyed our stay and would recommend Alex’s place.