This was my first time ever using an Airbnb where I did not rent out the entire home and instead just stayed as someone’s guest. I was quite nervous but Nathan made my friend’s and my stay very easy and comfortable. He was quick at responding, check in was a breeze, and made sure to ask what went well and what could have been better at the end of our stay. He genuinely cared about our comfort and I was very appreciative of that.