Jisong is very nice and helpful. I came down from Sacramento and texted her at 9:30pm letting her know that I will be checking in late arond 11pm and she took the time to not only respond quick but stayed up late just for me. My room is very clean and simple which is just what I wanted for a good nights rest. This is a personal preference, but her mattress is very firm. I prefer a firm mattress but others may not. The neighborhood is safe and clean with good street parking. What a truly exceptional value and a great host!