Sandra is super nice and welcoming! She makes sure you have everything you need, and it’s not awkward with her family being there either. They do give privacy, but are also available. The walls are “thin” and noise carries well in the home, so if you’re a light sleeper or are traveling with a young child who is, keep this in mind. We turned YouTube on and put soothing sounds on with the volume raised and it helped.
The beds are very firm and quite squeaky when you move. The temperature in the house was always very comfortable, and Sandra added little thoughtful gestures like leaving a new pack of toothbrushes there for my granddaughter. Overall, our stay was really nice!