Our hosts are very responsive, very nice and thoughtful. Another guest were going to the same concert as us at Rose Bowl and our host went out of their way to give us tips and save us a-lot of money and drop us off and picking us up from the concert. Our group was going to disneyland the next day and our host rearranged parking so that we could conveniently leave early to beat the rush hour traffic. I highly recommend this place and expect to book here in the future.