Host didn't give us check-in instructions on the day of arrival like he said he would. Some of the guests arriving earlier than me were stranded with all of their luggage for 3+ hours. Host was unresponsive to my message that I had to send while I was still on the plane and it took multiple calls for him to finally pick up. Even when he picked up he did not give us all the information we needed to get in. Also charged us for a stain left on the leather couch that we have no idea how that could've possibly happened since nobody slept on the couch. Weren't told what to do at check-out so we just left the keys on the counter in hopes that was the correct thing to do.