Loved the views, the house was spacious and had a lovely deck. The hot tub was a plus! However, since we were dealing with a management company communication was switched from the Airbnb platform to texting. This caused a delay the moment we arrived we had the wrong wifi instructions for the first 24 hours. The ice machine in the fridge was broken, the person I spoke to on day 2 of our stay stated they were aware of this but did not disclose it prior to our arrival. There is a lot of traffic in Malibu and leaving once we arrived for a bag of ice was not ideal after an 8-hour drive. I would have been fine if given a head's up. The TV in the living room only worked on the first night. We also had a sliding glass door that was nearly impossible to open from the outside. The next morning we had a handyman knocking on our door stating he was sent to fix the shower, we had no issues with the shower. He was upset that I didn't let him in. When you are on vacation you want no interruptions. Then they sent another handyman to set up the TV and we had to wait around for him to finish setting up the TV to find out he didnt bring the correct screws to hang the TV. He wanted to come back the next day and I said no, this is too much interruption to our stay. Another issue is the cheap kitchenware and lack of utensils, they only had (5) forks total and (1) table spoon. The next day the same handyman dropped off a utensil box from Target. At this point we only took out what we needed but left the rest in the box as we all know how tedious it is to open up utensil boxes, and one its not our job to unwrap everything and undo the ties. What a lack of decorum. This is suppose to be a luxury stay with everything within the home to maximize your investment and stay. I suggest next time they do an inventory and do a run through to make sure everythign works. I doubt I will ever use Advantstay again there is no reason to over pay for their concierge and luxury homes.