This house is run by what seems to be a separate management company not the host. The company is terrible to deal with. The house was not ready for us on check-in day and we had to spend the first night in a hotel and pay for this out of pocket. The management company ultimately refunded the first night's stay but this was not an easy process as they tried to refund a lesser amount and tried to withhold the refund until we paid a $1000 security deposit. I realize now that they wanted a security deposit to charge us for fraudulent damages on check-out. They send us a request for an additional $13,000 to compensate themselves for “damages” to the property that they completely made up. Some of the damages they tried to pin on us were scratches to the floor which were there when we arrived and minor damage to furniture which was also in that condition when we arrived. They tried to charge us over $7000 to replace the entire floor for some minor scratches that were there when we arrived and about $3000 to replace a number of furniture items which were also in that condition when we arrived. They also tired to bill us for a number of additional cleaning charges that they completely fabricated. I know all of these claims are lies because none of this was escalated to Airbnb because they would have to provide proof of what they are claiming. This is a scam to see who they can scare into paying an additional $13,000. When we showed up to the property to check-in they told us that there was someone in the house who was refusing to leave so I’m assuming those people caused most of the “damage” they are claiming as we left the house in better condition than we received it. This management company are con artists. Do yourself a favour and stay away from this listing.