Mark was an accomodating host. We landed early and Mark and Roseman let us drop our bags off early. Our only concern was that the room we were assigned was totally different than the listing photos. The room we were given was still very nice and clean. There was no central air so we had a window unit type air conditioner. It was very loud and and the window had to be open so we heard all the noise from the street. There was building maintenance going on during our stay but Mark let us know how to use the other exits. Other than that, the room was good. The location was fantastic, 5 minute walk to Hollywood and highland. Overall, great host and rental unit.