Cleve & Meredith were friendly and helpful. The description of their listing was accurate. Their location in Encino was perfect for us. We appreciated the private entrance so that we did not have to bother them when we came home late. The room was fully equipped with a TV, microwave and refrigerator. They were even kind enough to have bottled watered already their. Definitely a place I would recommend and return to when we return to the L.A. area.