I chose this AirBnB to stay after a surgery in town and frankly it made an already difficult life event harder.
I'm going to start with the biggest issue right off the bat- you aren't staying in the rooms you see in the pictures on the listing. There were actually even more pictures on the listing which seem to have now been removed. The lobby and workout rooms are as shown, but the open, bright, and carpeted bedrooms shown here are not where we stayed.
The actual apartment we stayed in was very dark and dirty and faced another apartment and alleyway which provided constant noise that sounded as if it were right in the apartment- making it difficult to sleep. I understand that this is downtown Hollywood, there's noise. However, the noise was not from down on the streets but very directly the apartments across the way. We could hear every word of some conversations. There were stains on most- if not all of the walls as well as a giant stain right on the middle of the couch (which is not pictured) when we first arrived. Maintenance washed out this stain, but other stains still remained afterwards. The couch is also broken on the lounge part, making it sink deep down like a hammock when you sit in it.
It didn't seem as though anything but the sheets had been cleaned as the air conditioner spewed dust, the sinks were covered in a thin layer of grime, and there were short dark hairs all over the master shower. We swept up the floor when we arrived and there was honestly, a rather disgusting amount of dirt, hairs, and even garbage on the floor. Many of the blinds in the bedrooms were also missing or broken, however this issue was promptly fixed. Maintenance also cleaned the dust out of the air conditioner.
Most, if not all, of the appliances in the kitchen are broken or have quite a bit of difficulties. The blender wouldn't blend, the microwave frequently got stuck, and the freezer couldn't keep anything frozen. Our frozen waffles were soft and our ice cream was liquid within hours. The water on the door of the fridge does not work either, although management did provide us a Brita filter in response to this issue.
The only reason I did not rate this AirBnB lower is because of the quick communication and the friendliness of maintenance.. There was definitely a readiness to remedy issues, however the sheer amount of problems felt a little ridiculous after a certain point. I also think that this is a very good location if you are interested in Hollywood tourism. It really is steps from the Hollywood Walk of Fame, Magic Castle, Chinese Theater, etc.
But really my biggest problem- it's not the apartment shown on the listing and it was absolutely not clean when we arrived. I should've been able to rest and focus on preparing for my surgery, but instead I was playing problem whack-a-mole with maintenance in the days leading up and cleaning things that shouldn't been clean on arrival.
If I'd had more time before my surgery, I would have taken the refund AirBnB suggested and stayed somewhere else.