Pros: great communication from the hosts, Nina and Nichole, and timely attempt to address issues.
Cons: the apartment is not comfortable enough for long term stay, but a great place to stay short term if you need to be in Santa Monica / Venice area, with a pet. It's of the few pet friendly properties in the area. Examples of some inconveniences: soft mattress, loud area overnight, close to a hospital and behind a strip mall, where a lot of trucks deliver things very early in the morning, washer/dryer is a combo and only has one setting to wash and dry at the same time which shrinks some fabrics and leaves some damp. Don't use it to wash nicer items.