She was quick to respond and kind enough to offer to buy another heater because I was sick. My acute & sensitive awareness of details can be a bit much. If you have dead plants, perhaps remove them. The sheets & towels smelled like they had sat in the washer for a few days before dried. Parking was awkward, where the keys are is far around the block down an ally from the flat, down a muddy pathway, ally way is hard to drive and turn around in if you have a car larger than a small SUV. the ally way is locked gated, area. I feel the description of the ad was tricky. ALL in all, I feel if it was more honest, I would have not minded.