Melissa was super responsive and helpful. When I mentioned we were traveling with our toddler, she kindly left out kids plates and silverware. The house is reasonably baby proof as well (no sharp corners, no stairs). The house can very comfortably sleep 6. There is parking in the driveway for 1 car (2 would be an impossibly tight squeeze), but street parking is easy. The kitchen helpfully had basic stuff like oil, vinegar, and spices stocked, but not foil/Saran wrap. The backyard is lovely and full of interesting plants. The decor and style were great.