If you are looking for a stylish home, in a perfect location, that is clean and comfortable, with a responsive Host, LOOK NO FURTHER!
Right up front I have to admit that my wife and I are self described "Hotel Snobs". We are more "Four Seasons" than "Marriott" people. The reason being that we appreciate the detailed attention given to the room design, the amenities and cleanliness that the higher end properties provide, and the commitment these properties give to ensuring the best possible guest experience during their stay. Both my wife and I work in the Hospitality Industry, and as a result have some very high expectations when traveling. B's home met and exceeded all of our "snobbish" expectations!
This was our first Airbnb experience, and it started out pretty badly. We needed to be in the LA area for three weeks while my wife underwent some medical procedures. We started our search for an Airbnb property approximately three months before we were to leave. We found what we thought was a suitable home, booked it, and made all of the required payments. Then, one week before we were to be in LA, we got an email informing us that our reservation had been cancelled with no explanation! After we got over the shock, we had to start the search for a new home on very short notice. Thankfully we found B's home, and he came to the rescue!
HOSPITALITY - From the outset, B was empathetic to our situation, and assured us that our experience with Airbnb thus far had been an anomaly. With our confidence cautiously restored, we finalized the booking. During the week leading up to our departure to LA, we had lots of questions about the home and the amenities included. B was always very quick to respond, and always ended his responses by asking if there was anything else he could offer to make our stay more comfortable. An example of B's going above and beyond, was when we inquired about how many televisions were in the home. He replied that there was just the one large flat screen TV in the Family Room, then added that he felt my wife would be more comfortable with a TV in the bedroom while she was recovering from surgery, and that he would purchase and provide one for her. We hadn't requested another TV, this was simply an unexpected act of kindness, and we knew at that point that we were in good hands. B's concern for my wife's comfort made us feel like we were a part of his family!
THE PROPERTY - B's home is located in a beautiful and quiet neighborhood, and the Airbnb website photos did not overstate the home's stylish appointments and comfortable feel. We found everything in perfect working order. The upgraded kitchen allowed us to prepare many of our meals, and the in-house washer and dryer were life savors for us as we were confined to the house for several days before my wife was able to get out.
We couldn't offer a more enthusiastic recommendation for B and his home, and he will be our first call the next time we visit LA. Thank you B!