Wow! Pamela was a wonderful host; her communication was top-notch, the check in/out process was seamless, and she was extremely friendly. As for the room, it had some welcoming touches. A quiet in-wall AC unit, ceiling fan, usb chargers, snacks, and water. The bed was comfortable. Not too soft and not too firm. Overall a great experience and I will definitely stay with Pamela again in the future!