Ming was very responsive, typically within minutes of messaging him. He was very kind and flexible with check-in.
There were concerns with the heat. Ming answered immediately and came by to check it himself. Since he was unable to resolve the issue and maintenance was unavailable, he did refund one night’s stay for the inconvenience. I’d say he’s fair and reasonable and tries everything he can to ensure his guest’s enjoy their stay. I would book with him again when I visit LB.