Check-in
Firstly we had to request the check-in details they weren’t sent beforehand.
We were given a parking space number and the flat number and were told the flat keys were under the mat but were given no directions to where the parking space or flat were, given the complex had 500 apartments in blocks this took us some time to find where we were going. In addition the car park had an electric security gate and we didn’t have any way to open it, luckily another car triggered the gate and we got in. We had to work out for ourselves how to exit the block as all pedestrian exits were gated and the key only worked in one of the 2 exit gates.
Equipment
The kitchen has basic equipment so pots, plates, knives and forks but no can opener or toaster or anything more extensive. There is a dishwasher but no tablets to use in it.
There was one medium size towel per bedroom but no hand towels so if there are more than 2 people staying consider bringing your own towels.
There were no roof lights in the lounge, corridor or bedrooms! Only side table lamps in the bedrooms and no lighting in the corridor. At night these areas were pretty dark.
The TV has an intermittent signal so we didn’t use it much. The internet speed is good when working but we found the service dropped out intermittently.
The pillows were very soft, I prefer a harder pillow so it was a bit of a problem for me but for others I’m sure it would be fine.
Nice touches
There was a pack of water left in the fridge, there were some 3in1 coffee sachets in the cupboard and the instructions for the wifi and some other info were clearly displayed in the flat and Shun was quick to respond to messages.
Amenities and Area
The apartment complex is very compact but quiet, Rowland Heights has a largely Korean population but everyone we met has been nice. The pool area is a great place to chill out in with a communal swimming pool, hot tub/spa, BBQ area (gas fueled and connected), gym and laundry. The swimming pool is not heated so despite the temps being in the mid 70’s when we were there the pool was still pretty cold, the hot tub however is brilliant. The general area has every kind of restaurant and take away you could wish for, there are 2 petrol stations within 3/4 mile, if you want a family fun day then check out SpeedZone LA which is a 5min walk from the complex its great fun. Traffic links are brilliant, you can head anywhere in the LA area really easy and you are 5mins drive from CA60 which links everywhere.
Overall I would definitely stay here again, the apartment is perfect for 2-4 people and the local area is perfect. The host just needs to provide better information for checking in and consider adding a few things to improve the space but overall for the space and price its a great option.