Small, somewhat cramped home in a nice, quiet neighborhood. Photos made it seem much nicer than reality. Furniture is pretty bad -- one very uncomfortable (and somewhat gross) small couch in living room. House supposedly accommodates "11"; in reality, more like 5-6 max. There are 3 small bedrooms (2 with single beds, 1 with two small beds). Dining room is small and oddly positioned. Two bathrooms, both cramped (ex: can't open door without pushing bath mat to the side). Floor/walls/kitchen sink are nice (recently remodeled) and clean/new showers (subject to caveat below regarding no hot water).
I had an unfortunate experience. Booked a "stay-cation" from Weds to Saturday with my wife (we live in LA and wanted to check out this neighborhood - surprise for my wife for her birthday). On Friday morning, the hot water was not working (ice cold in all showers/faucets). Texted back/forth with host (Doris) attempting to troubleshoot inside and outside of the house for about an hour in the morning to no avail. Evidently the water heater lost power. My wife and I both had work that morning, so we were forced to vacate and take our things home to shower before work (I was late to work as a result). I informed Doris and requested a refund of the final day since were were forced to vacate to shower elsewhere. Doris refused any refund, stating that she "fixed the issue at 9 am" (i.e., the time that we both needed to be at work... not the time by which we can start to wait for the water to heat up before showering...).
I paid for a place to sleep and shower. I could not shower and had to vacate early as a result. Host refused any partial refund. Bad form.