Denise made us feel extremely welcome by giving us all the information we would need as soon as we booked the place. The neighborhood was quaint and quiet and the apartment itself was clean and well-kept. We never used the kitchen but everything seemed to work and we enjoyed our stay. We were able to easily contact Denise via Airbnb's site. The only complaint is that the fire alarm kept periodically beeping which was slightly annoying and we told Denise but it wasn't fixed before we left. However, we only stayed three nights so that wasn't a big deal. Otherwise, we really enjoyed our stay! Denise was very professional and the apartment was exactly as described.