This was our first time using airbnb, and Andrei and the Pillow Team did a wonderful job making us feel comfortable and catered to. The room is exactly as shown - clean, and comfortable. Extra toiletries such as shampoo, soap, dish-washing detergent and towels really helped us during times of need. They responded to inquires in a timely manner and even dropped by on our first day to ensure everything was perfect. My friends and I had a great experience here - will definitely book when we're in LA again!