Madison was always quick to respond to all questions. She went above and beyond to assist us. Cute and decent sized studio with little balcony. So nice to be able to turn off heat and open sliding door on balcony with locking screen (4th floor) Cool nights nice for sleeping in January. Good bed and clean linens and towels. Plenty of soaps :) Occasional sirens but mostly quiet. Almost never heard neighbors. Decent kitchen and washer/dryer. Indoor gated parking in bldg. Great Thai restaurant around corner and a new art gallery.