We had a great time staying at the Lavender Cottage. The location was perfect for us as we didn't want to stay right downtown in L.A. The metro station is just a couple minutes walk away and takes you either to Santa Monica or to L.A. Downtown which is pretty convenient. The place was really comfy and clean and we can definitely recommend to stay there. Unfortunately we haven't met Kathy in person but the checkin and communication were perfectly convenient.