When I arrived I got i to the room o my to find someone else was staying there, I left and tried to contact the host for several hours, another guest even showed up his Appartement and we tried knocking. After several hours we gave up and left, I ended up having to get a hotel room, the host didn’t answer me until very late that night where he told me I had the wrong check in info. But I had already booked the hotel for the stay and did not return. He has offered me a refund which I accepted, he has not refunded the money and has stopped answering my messages.