I wish I could write a better review. I have never wrote a bad review, normally if it's bad I simply do not write anything.
This trip was my birthday celebration and unfortunately the experience at this property was very disappointing.
I have tried to keep a positive attitude to avoid ruining my bday, but we had to leave this property a day earlier. While driving to the property, the manager, Hassaan , initially very helpful and welcoming, he communicated of a potential bug invasion in this time of the year. I wish it would have been written in the description prior booking. Anyhow, I bought extermination products. Once we arrived there the first disappointment begun: The property is NOT 2 minutes from the beach unless you're Lewis Hamilton driving a Mercedes f1. The ocean view is there sure. But again so far and cornered as it can be from a mountain. But again, hey it's my birthdays so zen out and let go. Place was a bit hard to find despite the detailed road descriptions.
But then I realized why we could not find the place. The surroundings were not looking like in the listing (I will add photos as possible). Once we entered the property few bugs were there, the property shown walls wear and tear, could have been better cleaned. But again, I don't want to get angry, it's my birthday, just zen out. But the thing that was unacceptable was the non working shower. Hot water was not running, I mean was flashing boiling burning hot for one and half second and then as soon as the cold water was added even turning the wheel 1 millimeter, the water was getting freezing cold. I contact Hassaan, who was prompt in responding, he said he was sending someone to fix it. He wrote me that someone came by. Shower had the same identical issue. After two days of not taking a proper shower we just left. Hassan did contact me apologizing and offered to talk to the owner for a partial refund.
And here it's where It gets disappointing. I did not hear back, no reply to my calls or text, no reply to my partial refund request on Airbnb. To the point that I had to involve the AIRBNB dispute department.
I think that when the basics of a unit such as kitchen or bathrooms are not working, there should be an immediate intervention, transfer to nearby hotel or refund. But going radio silence is the most irresponsible way to act. Overall I was very disappointed. I do not suggest this property, overpriced and unreliable.