Emily was very friendly and communicative. The house was clean and had everything we needed for our long weekend. However, we had a hard time sleeping while we were there. The king bed in the master bedroom was EXTREMELY hard. It was like sleeping on the hard wood floor. The neighborhood was also loud even at night. The next door neighbor had dogs in their yard that barked throughout the day and even at night. The neighbors could also be heard yelling at night. We didn't sleep well at all while we were there.