Kalon is very friendly and communicative and was quick to respond. The spacious unit, while technically walking distance from the Staples Centre/LA Live/Convention Centre, is actually about a 25-minute walk (or $7 ride share trip). The two full bathrooms are great and the king bed in the master bedroom was very comfortable. The TVs were great with a generous cable package and Wifi worked well throughout the unit. The full kitchen and large fridge were also nice touches. One issue: A neighbour played loud music/TV that was audible in the master bedroom on both the Saturday and Sunday nights we stayed, but it stopped before midnight.