This was my first time booking an Airbnb so I wasn’t sure what to expect. The host would message me and I would have no idea what his/her name is because they set their name as “Vacation”. So how am I supposed to greet you properly? I was a little confused and it seemed a little suspicious and unprofessional.
I was unaware that a cleaning lady was going to text me before the host, and when she did text me she just said “Please confirm you’re the one staying at the Airbnb” - First of all, hello? What is your name? I had to ask all these questions before confirming. Minutes later the host, or “Vacation” messages me saying that a cleaning lady will be reaching out to me. A heads up prior would have been nice.
Upon arrival, I call the cleaning lady, or Arcelia, and I asked if we can meet in the lobby. She refused and said meet near the garage, so we did. That was a bit weird. She didn’t really greet us, not friendly at all.
I had my family that picked us up from the airport drop us off and help us with luggage. And a few hours later, I get a text from “Vacation” saying that Arcelia had told him more than six of us were staying at the place. So that threw me off a bit considering my family was only helping with our luggage. I do appreciate “Vacation” confirming with me rather than assuming, so thank you.
The place in general was nice, definitely not “luxurious” but it was clean. The lighting could be better, it was suuuper dim, especially in the rooms. Also, it was inconvenient when we had ran out of toilet paper in both bathrooms, and so we had to make a trip and buy our own at CVS. The soap in the bathrooms were mixed with water, so that was a little ghetto.. And the hair dryer was made for an international plug, so none of us girls were able to dry our hair.
Aside from all of that, this place is not a far commute from West Hollywood and other places we decided to visit which was nice. The AC worked well, thank god! I just wish the host was more organized and professional. More in the aspect of letting us know ahead of time that a cleaning lady will reach out to let us know the status of our check in. And having your name posted properly so I can respectfully greet you! (I did check my receipt and found out your name is Jose) so anyways, I also would like to thank you- Jose, the host for being accommodating and allowing us to check in earlier than we were supposed to. So thank you!