Simone was great!! She was very helpful and accommodating. When we first got to the place we had some difficulty finding the parking lot (you have to swing around back and find an ally and there it is), but we messaged Simone that we could not find it and she face-timed us and directed us to the lot. She was very accommodating and always tried to make sure our needs were met. We didn't need anything since she provided everything we could have asked for! She is incredible :)