We had one problem after another. Highlights include the elevator didn't work in the building and after 5 days we needed to request a move to a different building. In the new unit water came through the ceiling in the bathroom and flooded the floor. A workman entered our unit with no notice twice after that. On the second time, even after we said not to come back until after we check out, he removed our personal items and taped up the entrance to the bathroom so we had no use of that bathroom for the remainder of our stay.
None of this was directly caused by Shawn but he did nothing to resolve the issues.