Joanne and Alvin have been so amazing and accommodating during our stay. They deserve over 5 stars and strongly recommend to anyone.
They allowed us to check in an hour earlier because our flight had landed early.
Check in was easy and the place was clean. TV had a lot of entertainment (Netflix, Hulu, etc). We were less than an hour away from Disneyland, universal studios, and LA. There were lots of restaurants nearby too. Very convenient!
We made a HUGE mistake when booking and had booked one less day then we needed and didn’t realize until the day of check out! We were all the way out exploring San Diego when Alvin called to remind us. At this point, it’s 1pm and we’re 2 hours away and they had other clients who needed to check in around 4. Alvin was sooo nice and immediately calmed me down. He even helped us find another place and I was able to get booked within 10 minutes after he called me. I could not apologize enough and was so thankful for such wonderful hosts!!