When we arrived at the Airbnb on our first night (Mid Jan 2023) the heaters and the two fireplaces inside the home were not working. We tried to turn both on, but the temperature in the home wouldn’t rise above 59 degrees inside the home (it was 50 degrees outside). Unable to reach the owners, we all ended up sleeping with our jackets and long pants on, freezing to death.
After calling the owners the next morning, they stated that they would send a technician out to look at the heating system later that day. Since no technician was able to come out, the owners brought us blankets and space heaters. After plugging in the space heaters in each room, the circuit blew out in one of the rooms and had to be reset.
To make matters worse, the washer didn’t work and the front door didn’t lock.
The Airbnb is super nice and modern! As guests staying in the Airbnb, we didn’t feel like our concerns were heard or met; it seemed like none of the owners wanted to take responsibility for the issues.