My husband and I spent the week between Christmas and New Year's at this rental, 8 nights total. Armen was responsive before we arrived and even allowed us to send a package of holiday gifts ahead of our arrival and held it for us. We actually only saw him at the arrival, and never saw anyone else around the property, but I know he would have been responsive if we needed anything. Overall the place looks like the photos. All the furnishings are new and the kitchen has been updated. My only complaint was the bathroom. Although the toilet and shower were clean, the floor and sink area were not. Maybe they forgot it after the last guest. Also, there is a sign saying not to put any toilet paper in the toilet! I have seen this before in Crete, Greece, but didn't expect it in Los Angeles. I think this may turn off other people quite a bit. The outside patio also looks better in the photos. The property is small and includes three buildings: Armen's house in the back, a long term rental on the left, and this place on the right. It was nice to be in our own structure, but we never saw anyone else around and didn't use the outside space at all. Warning: the driveway is very narrow and tight. The description does say off street parking for small vehicles, and we didn't have a problem with our rental, but it was tight. Finally, although it is in Los Feliz, it is not in the nice part of town and I didn't feel comfortable walking in the area after dark or alone. I did feel perfectly safe in the house. It was fairly quiet at night, but we didn't have the windows open because it was winter. There is a hospital nearby and there are quite a few helicopters in the area, but that is probably typical for any city.