This was my first Airbnb experience and I was very satisfied. Alix was a very kind and understanding host, and her place was a very clean and comfortable place to stay. During my stay I was unable to stay the first night due to an unexpected change of plans, and on the last day I also got stuck in traffic and was very late to clear out the room. In both situations I just texted Alix and she was very accommodating and reasonable, especially when I was late to check out. My only complaint would be that the kitchenette was a little limited, and there was no microwave or stove. This was a small concern however, and I would still highly recommend this house for a great stay in Venice!