Richard did a very good job making us feel welcome. He was very communicative, and met us at the property when we arrived to do a walk through in person. He was very responsive throughout our stay. I can't say enough about Richard - the best!

The neighborhood is great. Just south of Ventura Blvd, easy access on foot to many cafes, restaurants, and shopping. Whole Foods nearby.

We really enjoyed the HD projection - great for watching movies! The home comes with HULU/Netfix/apple TV, so easy to find music/shows or anything else. Great for "techy" families.

Backyard was less than we had hoped. The back house was under construction, so we did not hang out on the back deck at all. The front yard is very cute and had a tree swing that our young nephew loved!

Lots of toys in the home. If you have a toddler, they will be in heaven.

One negative was evidence of cats that usually live in the home. We found some cat hair and a few cat toys around. This was a mild issues as my husband really doesn't like cats.