From the point I checked in the process was extremely smooth and easy. The place was amazing and comforting. The place was beautifully decorated. There was a coffee maker along with k-cups with was the highlight of my day after a rainy day. Blankets and towels were readily available. Super safe area with plenty of space. The host checked in with me throughout my stay and was extremely attentive, which I LOVED! Overall I would recommend this place 10/10!!!