Winnie was super quick with communication, the room was clean and cute. This was my first airbnb that was a shared home, I was in no position to be picky. My stay was only for a night however, I was traveling alone and did not feel unsafe or uneasy! The room was on the bottom level where the kitchen and living area is right outside the door. There are no quiet hours so other guests were loud and up from 3am - 7am. Winnie came through with fast response and check in!