We had just had a really bad previous Airbnb experience at a different house and had to book Jen's home in the last minute so that we had a place to stay that night. Even though we had to check in late Jen was extremely accommodating and kind. Her house was beautiful and clean, and she took extra care of us, bringing us fresh bedding and water bottles when we needed them. Jen is a great host and I'll stay at her place again.