Lynn was an excellent communicator, staying in touch throughout the process and offering helpful advice. We were already familiar with the neighborhood, but appreciated her willingness to be a resource. The space is very clean and exactly as pictured, perfect for two people, with a lovely little balcony from which you can see LA's downtown. It's near a major street but we didn't have problems with street noise, and it's great to be so close to Sunset Blvd. and Silverlake. There are so many creative independent businesses and good restaurants and people-watching, you can spend days here, plus it's within a short drive to Pasadena and downtown Los Angeles. The kitchen is comprehensive, if you do want to cook while you are there, and the bathroom is great--what a shower! I was also especially happy with all the closet space, which was lovely because I tend to overpack like crazy. Our only concern was the mattress, which is quite firm--closer to what I've encountered in Europe--and probably best designed for back sleepers. That's a personal preference, though.