We booked our stay here last minute, as our flight was cancelled out of LA. I am a huge AirBnb fanatic, and saw that John had good reviews, he was close to the airport, talked about stringant cleaning, and I saw that he was a Super Host, which definitely makes a difference in my decision making for booking a place. Unfortunately, when we arrived, we noticed that there were crowds of tiny ants on the right bedside table, appearing to be drawn in by a sticky spot that smelled like maple syrup. I looked around the space for cleaners & paper towels to clean up the mess ( I'm not terribly scared or upset by ants-- we had just stayed in Hawaii for a week), but I couldnt find anything in the bathroom or kitchonette area to clean them up. I messaged John, but it was getting late and we had a 6am flight, so we drove over to Marshalls ( 3 min drive) and got some disinfectant wipes to clean it up. I sent a note to John about the experience, and he responded back shortly after-- letting me know that this was unacceptable, and he apologized for our inconvienence. He immediately refunded us back on the Cleaning Fee, and refunded our stay, minus the $30 AirBnb fee. John definitely stands up to be a Super Host and we appreciated his fantastic customer service.