We stayed here for three nights while visiting LA as part of a bigger road trip of California. Apartment was perfect for our family of four. Super close to universal, walking distance to walk of fame and Chinese theatre etc. (longish but manageable walk) Janine was so helpful before check in. I had so many questions which she answered quickly and allowed us to have a US SIM card delivered to her ready for our arrival. Nothing was too much trouble. Check in and out were really easy and clear directions we’re provided. Bed was really comfortable and kids were more than happy on the sofa beds. Would definitely come back if we were to visit again.