The place hadn’t been cleaned before we arrived. Bed unmade with dirty sheets, trash pilled high & hair literally everywhere. I was told there’s clean sheets in the closet when I explained what was going on with their unit. When I was hounded about the rules of no smoking and partying when it was a family Disney trip with my wife and daughter. Didn’t seem too thrilled when I asked for my cleaning fee back, definitely just stay in a hotel next time.