John was very quick to respond to questions and issues, and helped us resolve most things very quickly. However, the building itself is very rundown and of a fairly low standard. The apartment is ok, a bit rough around the edges and aging. Unfortunately we had problems with repeated fire alarms in the building and loud crazy parties above us, neither of which John has much control over, of course. If you are looking for a decent place to crash in a great location then this accommodation is OK.