John is an excellent host. His house is beautiful, and the location is great. We did encounter a few minor problems, but John responded very quickly to our messages and offered immediate solutions. For example, we discovered that one of the sinks and shower drains were backing up. When we messaged John about this, he immediately offered to send liquid drain cleaner (e.g., Draino, Liquid Plumber, etc.) using InstaCart. The drain cleaner arrived the next business day, which was very helpful, and he even included some delicious chocolates for our family to help offset the minor inconvenience. We also discovered that the kitchen sink piping was leaking, causing the kitchen floor to get wet. We took a photo and sent it to John, and he reported that no one told him about this problem before. He offered to send a plumber immediately, the same day. Given that it was not an emergency, we chose to delay the plumber until after checkout. John's communication and help was incredible. Awesome home!