The location was great. We could walk to Universal Studio. Communication was also excellent since the moment my booking request was accepted. They let us stop by and drop off our luggages before check in. It was nicely decorated. The only disappointing part was the size of the guest house. It seemed much bigger in pictures. It is a garage turned into a guest house and the one bedroom is the open loft. The stairs were too difficult to walk up and down and the safety rails in the loft didn't look so secure. We were 4 big adults (average height 5'9) and it was a bit too tight for us.