If the other reviews are anything to go by, I am positive our experience was unique.
Eva was an accommodating and responsive host at the start. She answered my questions promptly and let us check in early. However, my friends and I checked out the first night. When we informed Eva that we were leaving and wanted a refund, we stopped hearing from her. She still hasn’t responded to us, 2-3 weeks later.
Our motivations for leaving and asking for a refund were: the bed collapsed under the weight of my friend leaning against it and a yellow fluid was leaking from the ceiling above the restroom sink.
Additionally, the room wasn’t as “spotless,” as we were led to believe. The kitchen floor was sticky, there was trash under the bed, and old food in fridge. The paint was also peeling badly on a few walls.
Eva did try to have the leak fixed, but the solution wouldn’t be immediate.