Jay was very responsive. She offered additional accommodation on pricing upon request. From the stay standpoint i have a mixed review.
Locality - The place is centrally located and has easy commute to both Disneyland and Hollywood.
Neighborhood - We found a few folks drinking through midnight on the street. Not the best of the neighborhoods. With that said we didn't have any direct issue that impacted us in terms of safety.
House: Pantry was understocked. The pans and pots were very worn out. Dishwasher was defective and didn't clean the stuff properly.
Hot tub water was dirty.
Supplies: No laundry detergent or dishwashing soap. We had to buy both from outside for our 4-day stay.