Sam was very communicative through the check in process and responsive to any inquiries we had. He was upfront about the construction in the area, but we were never bothered by it during our stay there. The location was convenient since it was near the freeway - most places in LA were no more than a 20 minute drive. A bonus was that it is within walking distance to Universal so it saves you the ridiculous parking fees. The home itself is very welcoming and there are thoughtful touches throughout. Sam's personality and care for the home really shines through. We would love to stay there again the next time we are in LA.