Ana was waiting for us at the house when we arrived. She was very easy to communicate with and her responses were prompt. She made sure the A/C in the rooms was turned on and everything was good to go when we arrived. She left us bottles of water in the fridge and coffee if we wanted it. The rooms and bathroom were extremely clean. Ana's place is bigger than the pictures depict. The neighborhood is very safe and the house was fairly easy to find. Highly recommend Ana's place.