The communication response was always really quick. It's a converted garage but plenty of space. I liked the storage racks they had and they had a heater/cooler unit and a space heater. They allowed me to store my bags before and after checkout, which was nice. Location is great-walkable to coffee shops and really close to Hollywood Walk of Fame if you want to check that out. I ran out of TP, which I wrote and they replaced right away. There was construction at the house immediately next door-like 1-2 feet away, this was mid-January 2023; I'm not sure how long it was going to last, might be done already. But maybe bring earplugs and/or headphones for sleep and if you work from home. It felt a little more like a hotel-could tell they had a lot of people stay there, but I was really happy with the location, it suited my needs, and I would stay there again.