Very good communication with Evan, which made the check-in process hassle-free. The room was cosy and private, and I really enjoyed extra touches like a selection of coffee and tea (although the cute mugs didn't fit under the coffee maker) and extra travel toiletries (I forgot my own ear plugs, so finding a pair in the room was a blessing). The bed was the perfect firmness for me, so I got a good night sleep (: