Disappointing for a "Plus" property. The photos made the house appear very new, well kept and quality construction, not to mention very clean. Our observation of the property gave us a different perception, which was that it was not well maintained and not all that clean. Overall, it just didn't seem to meet the expectations we usually have for a listing that is listed as a "Plus" or our prior experience with other "Plus" listings. We were so disappointed and felt it so unclean that we did not stay in the property, we left and checked into a hotel. The host has not agreed to any refund.