It was my first time staying at an airbnb alone. Tiger made me feel super comfortable even before I booked (she messaged me several times to answer my questions). I was leery of staying at someone's house with them there. She helped me use Uber for the first time, and even used her Uber app for my first 2 rides. She suggested a nearby coffee shop for a business meeting I had. She was super helpful carrying my luggage in and out. She and her roommates were super friendly. The house was clean. They accommodated my schedule for the bathroom in the morning. Everything was great. Only thing that would have been better was a private room instead of the loft. One night, I could hear one of her roommates and a friend that was over when I was trying to go to sleep, so I slept with earbuds in with my white noise app to fall asleep. Otherwise my stay was perfect. The price was right and I didn't want to pay for a hotel downtown.