Alycia was always very responsive. She checked in on us several times during our stay to make sure we were okay and didn'tneed anything! The pool was a great feature especially since it was so hot during the day. The only complaint I have was that there was no air conditioning, most nights it got cool enough to compensate, it didn't help that we were there over the one of the hottest weekends. Other than that, there was a kitchen with everything you could need including a small fridge, convection burner, microwave, and toaster. The kitchen had everything you need to make food at home and was close to a large amount of food options through apps like grub hub. Also it has a washer which was amazing! I loved that Alycia had so many pillows, it made the stay very comfortable and the bed in the bedroom was incredibly comfortable! On the whole a great place and I would definitely recommend staying here!