Host tried his best, was communicating from time to time but not constant enough for the issues we had. The house did have some flaws that were not disclosed beforehand. The pool/hot tub/indoor fireplace/indoor iPad entertainment system/grill all had issues that need to be addressed. The house itself is great, very clean, and all other appliances work really well. I feel a little bit harsh writing this review because the host was a really nice person, but it's unfortunate we had to deal with these issues, hopefully they get addressed, because the house otherwise is great.