Laura and Cindy have a really nice set-up for guests who need a safe, comfortable, quiet place to sleep when life is busy. My mom and I found them both to be easy to reach and communicate with. They are very kind, warm people and they made our stay very nice indeed. I do recommend they replace one mattress with a softer one that's more supportive, yet molding and soft fur people with lower back or neck issues. My back is weak and injured, so I may be really unusual. My mom had no problems in the bed. This is a fabulous place!