it would've been really helpful if we were provided clear check-in instructions, so we wouldn't have wasted so much time looking for the lock box. we checked in pretty late, so we felt very uncomfortable looking around the premise, before stumbling upon the guesthouse at the back. we had entered through the wrong gate, so we had to lug our heavy bags along the side of the main house in the dark.
we spent the first night killing the bugs in the room (we didn't know the windows were open as the blinds were drawn), and sharing 2 pillows among 3 of us. we would have to share the 2 towels provided in the bathroom as well if we hadn't had the habit of packing an emergency towel for travels. myndy did send over an extra pillow and towel the next morning, but for a listing with a superhost status, this is frankly quite disappointing.
we also spent the entire stay slamming the toilet door shut and shoving it open because it just couldn't close properly. no dish soap was provided, and the huge carton of lactose free milk in the bar fridge meant we didn't have much space for our own drinks and food for the stay.
the saving grace was the tv, but even then we experienced poor internet connection (not the host's fault), so it was just frustrating overall.