Mark was a pleasant host. He responded promptly when we were booking and also during our stay. Since we had a long stay, we asked for more toilet paper and paper towels and he had them dropped off quickly that same day. During our stay, we noticed there was no hot water. It was already close to midnight when we called Marc and he was very quick to act and arrangefor someone to replace the water heater. He had the water heater fixed by the next afternoon. We appreciated the large garage parking as well. It's a great location on a quite street fairly close to many restaurants and shops in both Alhambra and Monterey park and quick access to the freeway.