We arrived very late at night and were not able to unlock the door with the passcode the host provided. We called Michael immediately and were hoping he was not asleep. Luckily he picked up the phone, came over and got it fixed within 5 minutes. The house is big and very cozy, and there’s a nice backyard you can chill or BBQ. Very nice neighborhood and convenience. We also like that they have a binder fill with all the information about the neighborhood in both English and Chinese, like malls, restaurants and attractions. The host also came over to see if we have questions or needed anything. It’s a very welcoming experience!