We had a few issues with the check-in process, but the host was very quick to help us and it all worked out in the end. Overall, this is a great place to stay in the heart of Santa Monica. The unit is on a busy street, so expect some street noise. There are no frills inside the unit, so be prepared to bring your own shower supplies, but otherwise, things were great. The host is very responsive and fair. We would recommend this stay to anyone looking to explore downtown Santa Monica!