This was our first ABNB experience and Olga has made us future customers! From the time I inquired about her Santa Monica property to all the questions I had about completing my profile and many many other things... Olga has been fast to respond and offer advice, always with the sweetest personality. When she greeted us during check-in, she was just as nice and thorough as she was during our message chats. Very genuine and still professional!! 5-stars!!