Kristin and Richard were flexible, hospitable, very communicative and accommodating. The place is exactly as described with a ton of privacy, so no complaints here. If you are a side sleeper preferring a softer more pillowtop-like mattress, the futon isn't the most supportive, but my boyfriend who prefers mattresses on the firmer end of the spectrum said he slept just fine. On our way out, we met Kristin and Richard (who were gardening in their front lawn--how cute!), and it was very obvious that they take a lot of pride in renting out their space and get joy out of seeing those who rent from them leaving happy.