Overall, our stay was pretty below our expectations for a Beverly Hills apartment. We were missing a few basic essentials that we assumed would have been provided but ultimately were not provided as part of the stay (namely laundry, which was in a separate building outside of the flat and was an additional cost). Nicky was a very responsive host, but was not really able to address the majority of our concerns. The location, however, was excellent - the neighborhood was beautiful and we were very close to major roads for transportation.