The place itself wasn't horrible, it is a spacious unit but me and my husband were going just for a getaway with peace of mind I know it's Los Angeles but still. The door entry to the Airbnb had wood chips missing from the entry way, the bathroom toilet wouldn't flush and I had to stick my hand to let the water run, I was told that my car could have a 50/50 chance of being broken into, I didn't spend 1 night I spoke with Steve about a refund he said he wouldn't do it, I would have to cancel and he would return some of the money, I called Airbnb I sent photos and videos and after Three business days they sought out to make sure I received the full refund. I will always use Airbnb but they should do some more background work on the Airbnb renters.