The 1010 building i stay in and management is good by itself.
However blueground is the biggest scam and rip off ever with the worst customer service!!!
At check in they had not organized for my parking spot. When i reached out, rather than giving me one in the building, they told me to go find one in downtown LA outside the building (the building is flooded with homeless and junkies around it).
However when i reached out to the building directly, they gave me a parking spot inside the building directly.
Then on many numerous occasions, the key cards of the apartment just stopped working. They would rarely answer on time, and when they do, they have the guts to stay allow for two days, while im locked out of my own apartment!!
However again, when i reached out to the building, they immediately addressed the issue.
Same with wifi, i had non working wifi for days! Blueground wouldnt even answer to fix it.
The building was nice enough to give me their own wifi to use rather than blueground’s terrible one.
On three occasions we schedlued cleaning and maintenance, no one ever showed up?
Guys blueground are a scam! They offer 0 service, and they make your experience terrible.
Basically you pay over 1,400$ extra per month by booking with them rather than booking directly with the building, and you got a much worse experience.
Just book directly from the building and dont fall for these scammers.
And the cherry on top of the cake, i rented two apartments from them through airbnb for 7 consecutive months, paying over 70,000$ total.
On my last check out day, they told me check out 1pm. I asked if i could check out a tiny but later to finish moving, and these primitive intellectually challenged beings told me they would charge me an extra night!!!! It was a tuesday and the new tenant was coming on the next saturday, and they still wouldnt give me an hour or two extra for check out tuesday, after paying the i diots over 70’grand.
Stay away from these scammers