Lisa's house is nice. Lisa on the other hand, is confused, unstructured and almost impossible to communicate with. I’m a student from Denmark, and needed a place to stay for about a week, while finding some kind of student housing. I had an agreement with Lisa, that if I couldn’t find a place, I could stay at her place, month by month, for an agreed upon price. Nice, right? No!

A couple of days before I arrived, the price suddenly changed, and I would have to pay 120 dollars more, pr. month. Not only that, but she then told me, that even though I had paid for the Superior house, she told me that I had to stay at the other, less expensive house. Really frustrating, because she wrote that the night before I had to fly out.

But the worst part was when I moved out. I found another place to stay about halfway into the stay at Lisa’s place. Her cancellation policy states that I should get about half of the money I paid back. But I didn’t!
Even though I told her personally that I would move out the day after, and I did as she told me (to call Airbnb and inform them about the cancellation), she did not want to pay my money back. In the end I told Airbnb to contact her, but when they did, she just told them that we never agreed on me moving out! So she never paid the money back, even though she should have, according to her own policy.

Only good thing I got from this whole experience, was the fact that Airbnb paid me the money back, that Lisa owed me. I would never go back to Lisa’s place, and I would never recommend it to anyone. Only thing I will still recommend is Airbnb.