I booked the place for a week, the host, Tim, accommodated an early check-in. The place and location were nice, the views were incredible. The listing was an “Airbnb Plus” so I had high expectations for the rental. During my stay, there was a bug infestation in the bathroom and it completely ruined the experience for my partner and I. The bugs crawled into some of my skincare products and all over my $200 Bevel trimmers (had to throw all of it away as a result). Crawled over our bodies, in our hair, etc. I reached out to Tim with pictures and videos to let him know what was happening and he claimed that he had never seen the bugs but would come the following day to take a look. The day that Tim was set to look, the bugs were still in the bathroom. There were dozens of the tiny bugs dead in the sink as well as bugs crawling in and out of the power outlet of the bathroom. Tim sent me a text saying, “I looked and did not see any bugs, keep me posted” and at this point we realized that Tim was completely avoiding the matter. This is very telling of hosts’ concern for hygiene and sanitation in the midst of a pandemic. The bugs did not disappear and they were still there that night when we returned to the Airbnb. We only had a few days left of vacation and decided to just take it up with Airbnb after we checked out, as getting a hotel would be additional expense that I could not afford. Tim states that he would have done something about the bugs had we been more persistent and offered a $200 refund, which was completely unacceptable considering I paid almost $1,800 to stay the week, not to mention the cost of the clippers and the skincare products that I had to discard of. I think I’ll just skip Airbnb and pay a bit extra for a hotel the next time I come to LA.