Dana was there when we arrived. She explained and answered any questions we had. We absolutely love her place. It was so neat and clean. The place looks a lot nicer that pictures posted on Airbnb. When I searched for the place to stay there was no review because it was a new listing. On top of being a paranoid mom (safety first and clean freak) I had no experience with Airbnb. Dana responded to my questions and concerns immediately and that helped me try Airbnb. Once we saw the place and met her in person she is a trustworthy lady! My kids fall in love with her place and snacks she prepared for us.