Overall we found Art to be sincere and we appreciate that he made an attempt to rectify an unfortunate situation. We hope this review helps him and is followed by more favorable ones as a result.
I’ll start by saying the the upgrades Art made to the place really is very nice.
We were disappointed, however, when we found the unit was “dirty”in spite of having just been cleaned. We remained disappointed when our initial complaint that the unit had not been adequately cleaned was not resolved. To his credit, Art agreed to come and clean the space himself, and he seems to have made some effort to do so. Even after he cleaned however, there were still large dust bunnies under the bed, hair on the kitchen floor, a dirty toaster oven, refrigerator and a shower we felt we needed to clean before showering.
Our intention is not to disparage the owner of the unit. Rather it is to encourage him to clean better or to hire cleaners that are thorough. The place actually smelled of chemical cleaning solutions both times it was cleaned. The dirt however was obvious, and we photographed it to share what we found, though we’re not sharing it here because we think he really was/is trying.