I didn't see Haydee much during my stay, but her and her husband were wonderful hosts and helped us with anything we needed. The room was lovely and had great touches including a mini fridge, iron and ironing board, coffee machine, tea and snacks, and always plenty of water bottles which helped with the intense heat wave we experienced in our stay in LA. The location was wonderful as well, very close to anywhere we wanted to travel and a really quiet neighborhood. I would definitely stay here again if I was in the LA area!