We booked this house for a week long family vacation. We arrived late at night, but we immediately noticed a horrible smell (like dead fish) and how dirty the place was. It looked like the house and exterior had not had a “deep” clean in years. The floors and walls were especially dirty. There was trash in the pool. The mattresses were horrible - It feels like you are sleeping on just a box spring. The drive way is extremely steep - we were in a big SUV with high clearance and still bottomed out almost every time that we pulled out
The next morning, we tried to shower only to discover that the house has no hot water. It takes over 10 minutes to get lukewarm water, but it never got warmer than that. The water pressure is even worse. Upstairs, the shower was dripping instead of running normally. No one was able to shower because it was cold and we couldn’t get the water pressure up enough to get soap washed off us. We reported all of this to the hosts, who sent out a property manage that agreed the plumbing was unacceptable. Then the hosts put us through 3 days of promising to send out a plumber, which they never actually did. We ended up having to check out early after spending 3 days without being able to shower or take baths. We are still having to deal with them to try to get a refund. Communication was not great - we were told that we could not have the contact information for the local agent, but every time we contacted the vacasa team they said things were being handled by local agents. Thus we just went in circles trying to communicate with them.
The pool and hot tub heating app was easy enough to use and the view is lovely. However, there is no shade and the outdoor furniture is old and in some cases, literally falling apart. The hammock and quite a bit of the other furniture shown in the pictures is no longer on the property.
Obviously, for the plumbing problem alone I would say do NOT rent this property. But beyond that - for the cleanliness and communication issues - this property was not at all worth the price tag. Yes, the views are nice and it’s a decent pool - but that hardly makes a dent in the myriad other problems you’ll encounter while trying to relax during your stay. Don’t make the same mistake as us, don’t stay here!