I had 3 friends coming in from out of town. As I was going to pick up from friends from the train I get notified that the apartment has to have us cancel the reservation because they are unable to fix an issue with the toilet on the property. I am wondering why they did not tell us about this issue right away and warn us so we can make a back up plan.
This was literally on my drive to pick up my friends I get this call from them. They did fully refund me but I had this place reserved for a few days and had all our reservations in rotation with the airbnb.
Very disappointing.