This is NOT a welcome property for anyone with a disability. This property does not respect service animals. I have a service dog in training and airbnb rules state that you do not pay fees for a service animal. Someone showed up at the house a good ten minutes before we were scheduled to check out and refused to accept that a service dog is not a pet! He kept insisting I would have to pay a pet fee even though my dog lives rent free in our apartment, is allowed everywhere and no one has ever demanded payment for a service animal. And this person saw me fall so hard I couldn’t get up and still insisted she was a “pet.”
The house is very nice, clean and looks just like the photo. But there is a guest house on the property where a man lives. His house shares the gate, the pool and back yard with this rental property. I was not told about his presence, he just walked into the yard while we were hanging out by the pool. It was creepy. With the fees for this house I expected some notion of privacy. My friend didn’t know what it was so opened the door and found a man sitting on his couch. When you’re on the roof you can see into his house, but also he can see you. It is not clear how often he can see you. There was no warning beforehand that the man would be there.
Amenities: The grill and firepit work well. There are no grilling utensils! We were told they have everything we needed but had to instacart for utensils to actually use the grills. The fireplace did not work. I texted the owner that it wasn’t working and he kept insisting that the remote would work. It did not. We were cold lol.
The doorbell does not ring inside the house! You can hear it when you press the bell but no one inside the house can hear it. There is a rug by the front door that is a safety hazard! It’s by the front door and should be held with some sort of adhesive because it slips and slides constantly. Multiple people slipped and I fell, hard! Almost 24 hours later and I am still sore.
Several things in the house does not work. Like the fireplace and the electric blinds. There are no instructions on how to open them even though there are huge picture windows wide open to the street. Anyone can see inside!