Here is what I wrote to the host. DO NOT STAY HERE and be careful of this host- they have several properties:
So incredibly disappointed in your responses... “very normal for homes to have bars on windows....no problem for construction....gated so men can’t get inside.”
I understand that this is a business for you. This place is not conducive for families or kids accompanying their parent. Sure, there are bars on windows of places in LA- places where break-ins are common. That means it is not a safe area. Men hanging around the gate- and not to worry bc it’s gated? Nothing stops the men from walking in when the gate is opened for a car to drive through. Simply put, these excuses are weak and I am so incredibly disheartened by your lack of empathy and instead your desire to simply make a buck.
This apartment is on a corner. There are bars in all exterior windows. There were men hanging around the gated car entry. There were other men smoking weed right by the building. I am traveling with my daughter and this was simply unsafe environment for us. The host would not refund us any part of our money. And yet, I still had to cancel reservation so she could re-rent it. This is unfair. Airbnb tried to help but it is all on this host. She could have at the very least refunded half. The description not pictures showed the true property in its current state.