Great location! a few steps from Santa Monica blvd and very close to Melrose, where all the shops are. Very clean and had lots of towels to use throughout our stay. Although there were curtain shades, the rooms were quite bright in the morning for the summer (maybe I'm just a light sleeper). The communication was okay, it just was slightly confusing who to contact as there were other hosts/workers, but in the end, it worked out fine. they allowed us to leave our suitcase after check-out so we can pick it up later, which was really nice. Definitely recommend this place, it's in the center of all the action!