We were there with several other units, all of which had NO HEAT!!!!!!!! Pasadena in February gets pretty cold with no extra blankets and NO HEAT, was very uncomfortable. In fact after numerous texts, emails, no repairman ever showed up. It was entirely unsafe to use the gas burners to heat. I literally had to take out a reflective survival blanket to stay warm. After several cold nights, we had to bail and recuperate in a Hotel.
Very BAD RBNB experience. Not ever staying and definitely NOT PREPAYING with these guys ever again. Stay away,