Summary: I had a negative experience due to the place being unsanitary and unclean, and so I would not recommend it. However, if cleanliness is not important to you, otherwise Nina and her colleague Nicole were really kind and responsive and the place is pretty and as pictured.
PROS first: The location was ideal and the response from the hosts before I checked in was great. They were nice enough to let me do early check in. It is a pretty, bright, nicely decorated place as pictured, and seems like a safe building.
CONS: I'm sorry to say this, but unfortunately this was by far the dirtiest place I have ever rented, so I will describe some details just because although I hate to leave a bad review, I really, really wish I had been aware of this before I stayed here and I hope it can help others and maybe be helpful for the host to improve too. When I arrived, the bathroom (including the toilet) was unclean, there was animal and human hair in the shower, there was old, very moldy coffee in the coffee maker, there was dog poop in the backyard, and I had horrible allergies inside from the animal hair and dander that was everywhere (I am not highly allergic at all). There were hairballs on the floor and small black hairs on absolutely every surface, and the washer/dryer (one of the attractions for me) was crusted full of hair so anything you washed came out worse than it went in. Every flat surface like the counters and tables brought back dirt, dander, and hair if you put any wipe or cloth on it. It had clearly never been vacuumed. I didn't realize how bad it was until I had trouble sleeping and my eyes were itchy when I woke up and I saw that there was animal hair and dander on every layer of the sheets, pillows, mattress, pad, and bed frame.
I understand that oversights happen and no host can be perfect all the time - the weird part was that the host was not apologetic at all and acted like I was being difficult for asking for it to be cleaned and to borrow a vacuum to clean it myself. I could tell it had not been cleaned to be COVID safe, so I cleaned the knobs and light switches and the wipes came back brown. The blanket on the couch stank terribly (i think it was used as an animal bed) and was crusted in saliva or some fluid, and I had to put it in a plastic bag for the smell. They wound up sending the same cleaner again but she was again in a rush and brought only a tiny handheld vaccuum with a low battery which died and she left before getting to most things. The associate came to the house and said that the cleaner and done a great job but just missed a few spots and that she would do her best but that 'we are pet friendly' and hair is difficult to remove- which I guess means that it is ok or normal for it to be unclean? I’m not sure where the $150 pet cleaning fee goes but it is not towards any special post-pet cleaning. They made it very clear that I was being mean and inconveniencing their poor cleaner who was just trying her best, so it was also a really awkward situation that was trying to guilt me for asking for the place to be clean. After asking for a vaccuum to do it myself and receiving a broken one, I had to ask again and they eventually sent a new person who was much better and actually brought a working vacuum, but still did not have enough time to do a fully thorough deep clean as she spent a lot of time on the oven which was caked in burnt old food and I had to do the sheets and bathroom and other areas myself. In the end I spent hours and hours cleaning just to make it sanitary enough to stay before I could move somewhere else. I ended up spending my first weekend there trying to clean it myself without a working vaccuum. I asked for an air purifier to deal with the animal dander and they did leave an industrial one on the doorstep, which was nice, but it was too heavy to move around and quite loud which the neighbors approached me to say was disturbing to them because of the uber thin walls, so I could not really use it out of consideration to them. Anyway, it would have been fine with me if the host was responsive and dealt with this quickly with a thorough deep cleaning, but unfortunately that was not the response or quality of cleaning I got.
Bottom line: I’m sorry to say, but this was the dirtiest place I have ever paid money to stay in, and I did have to clean it myself and ultimately cancelled as soon as I could move to another place and I'm happy I did. If sanitary conditions/ cleanliness are a priority for you, I would consider going with a different host, as my concerns were not well responded to and I got the sense that they try to cut costs but rushing cleaners to do everything fast just to make it look clean, but it certainly is not cleaned thoroughly or to COVID safety standards. It might be better other times just depending on how the last tenant has left it, or maybe on the cleaner and how much time they give, but there seems to be no inspection or oversight of cleaning quality. If you are traveling with lots of animals and cleanliness isn’t a priority for you or you like doing your own deep cleaning, though, it could be good as it’s a nice place with a pretty yard and the