The communication between Sonder and the actual place your staying at is not great. Unfortunately you can’t get in touch directly with the front desk instead you get sent to a call center which doesn’t always give you the correct answer.
Sonder for this location used a 3rd party contractor to clean the rooms. Also not a good thing incase if you lose something because the communication between the two isn’t the greatest.
Upon arrival the front desk is helpful. Much helpful then obviously contacting Sonder thru there app.
The AC in the first room they sent us was not working however we were put in another room fairly quickly.
The location was good for what we needed. 20 min walk to the forum and another 10-15 min walk to a shopping center, in-out, chipotle etc.
The rooms were fairly clean. The shower part is a little weird but didn’t bother me much personally.
Overall I would stay here again if needed.