Sadly the experience I had was very inconvenient and unsatisfactory. The address they have on the listing isn’t the correct address and i had to message asking for the correct address. Upon trying to check in, the code that was given for the key lockbox wasn’t working. Again, I had to message and ask before being given the correct code. The place was nice at a glance. But upon closer inspection it was actually quite dirty. The floor was sticky. There was no soap in the bathrooms. The beds were made and again at a glance looked nice but the sheets were not clean. A little bit of hair or lint is one thing, but these were very clearly dirty and slept in. Additionally, there were clothes and items in all of the closets including dirty laundry which made me think someone actively lives in the unit. This brings up a whole other set of safety concerns as I have no way of knowing if someone else may have access to the place I’m staying in. The location is convenient for universal studio, the host was quick to respond, and did give me a refund for the cleaning fee but still this experience was really bad and not worth the price I paid to have a clean safe place to rest after a long day. I didn’t even stay, I couldn’t sleep in the bed knowing how dirty it was so we drove 3 hrs after a long day back home.