Constance is very comforting and warm. Traveling alone, I felt safe in their home and could tell she truly cares for her guests' well-being. She offered recommendations on what to do in the area and has up to date pamphlets on the top rated restaurants and hot spots in Long Beach. As advertised, their home does not have A/C, but you really don't need it due to the climate. The ceiling fan and window in the room are plenty. I got the most amazing sleep on their cloud-like mattress (no exaggeration). SO COMFY. The showerhead is perfect and they have a bidet in 1 of the bathrooms ;-). I was really sad to leave their very cozy and conveniently located home.