My husband and I were looking for a peaceful place to spend a few days kid free near good food and walking distance to the beach. We’re on a pretty tight budget so we were pretty selective in our choices. This place was close to the top of our budget and advertised free parking. As soon as we booked we were notified by the hotel that parking is NOT free. In fact, it’s an extra $20/night! This was an expense we weren’t prepared for so we decided to find another place for our getaway. The problem then was that since we’d booked last minute (it was a bit of an impulse trip so we booked five days before leaving), we couldn’t cancel without giving up 50% of our payment minus the first night. 😑 Despite the fact that we asked for an exception because of the parking miscommunication and AirB&B allows vendors to make exceptions, we were given the runaround and told that it would take their reservation 3-5 days to get back to us about the possibility of a refund. Keep in mind this was all within 12 hours of booking. So we had the choice to cancel and risk NOT getting our money back because we wouldn’t know until the day our trip was supposed to take place or just swallow the unplanned cost. Oh, and you can’t reserve parking on the day of...so if we’d waited it out until the last minute we wouldn’t have been able to get parking at all. It was just a ridiculous situation.
After all that, we decided to make some adjustments to our plans and simply eat out less and stay in to make up for the cost of parking. That brings us to the second issue... NOISE!
We were put on the 3rd floor of this hotel, right under the Penthouse. From the time we arrived the people above us were incredibly loud. It sounded like they were having marching practice in the room above us. Fine, not the hotel’s fault. But then the second night of our stay they had a full on raging party! The quiet hours listed begin at 9pm. When we finally reached out to contact someone from the hotel it was past 1AM. No one responded until the next morning. They claimed the people had been talked to. We are up until at least 2AM and never heard the party stop, so I’m not sure about that. So yes, that’s a fluke kind of thing and a case of bad guests, but it was really frustrating as a guest to feel like there was no one we could reach out to when another guest caused problems. Also, this was a Wednesday night. It wasn’t a weekend or a holiday or anything like that...just a random Wednesday.
Was the room clean and check-in easy? Yes! Was the location great? Absolutely. However, there other issues were super annoying and definitely impacted our stay.