Lisa was very helpful, and provided us with everything we needed. I traveled with my friend that is a girl, and Lisa thought both of us were male and because of that she needed to move us to another house, close to this one. But it was a better place, and everything was provided so the transition were smooth as possible. The place is distant from Downtown and Hollywood, which was the places I wanted to visit. The public transportation works fine. It is safe, clean and the directions are clear, but it takes around two hours to get to Hollywood using the regular buses and metro. For me that was not a problem, but I suggest to plan ahead the trip, maybe Uber and Commuter Express could be a cheap and efficient option.