This was my first time renting from Alex. The place matched exactly the pictures and description. The location is awesome as it is walking distance to all the shops and attraction while still being in a quiet residential neighborhood. The building is also super secure. Alex was very responsive and available when needed. We accidentally locked ourselves out and he sent us instructions on how to open the place right away. Which we very grateful for, as he does not work after 9 pm. The place was very clean and, with 2 secured parking spots which is a great plus. Check in instructions were so easy and prompt. I will definitely rent from Alex again one of his listings on my next trip to Santa Monica.