I felt so welcomed by Vicki and Joe, they were really friendly and easy to contact if we needed any help. The apartment was immaculate (more than what you'd expect from a 5 star hotel!) and had everything you could need. The beds were comfortable and there were plenty of pillows to chose from depending on your preferences. It was the little things like this that made the whole experience really enjoyable. I even enjoyed going for morning runs in the neighbourhood, really beautiful location just out of the hustle and bustle of the city.