I stayed at Justin's Airbnb for a few days between 6/29 - 7/4 while in town for the 626 Nightmarket. Overall, the location was fantastic - close to shops, easy to get onto the freeway, and very close to the Santa Anita mall which is where I needed to be every night. Justin was communicative prior to check-in, though he did ask us to check-in late because his cleaners were running behind schedule. It ultimately didn't matter for us because our flight landed late.
The property itself was clean and tidy when we arrived, but as we stayed I noticed a few small things that added up to give me a general sense that the property wasn't as well maintained as expected given the total cost of almost $1K for 5 nights + this is a professionally managed property, not an individual host renting out their ADU or spare room.
The floorboards in the bedroom felt unstable and sunk whenever we walked across them, the bedroom closet door was painted (or jammed) open, the kitchen sink garbage disposal didn't work, half of the lamps in the living room didn't work, and the external staircase lights didn't work so we had to climb up a flight of stairs with 4 heavy suitcases in the dark. The kitchen sink also had a foul odor that got worse the longer we stayed, even though we didn't cook or use it beyond rinsing water glasses. To be fair, Justin offered to switch us to another property after I mentioned the floorboards but it didn't seem to make sense given the location we needed to be in. He provided about 7 solar powered lights for the external stairs, but only 2 of them worked so it was still pretty dark. He also dropped off ant traps after a few days, but I had to nudge him to do so.
The issue isn't the host's responsiveness, but the fact that in a property that is professionally cleaned and managed, and I wish we didn't have to deal with these issues at all (especially the floorboards sinking). Justin did provide a bag of travel-sized toiletries by the bed and a Brita filter in the fridge, which was appreciated.