I was very pleased with how Ana made herself available and the day of getting the key. The house was clean and comfortable. I wasn't prepared for the heat so it's my fault for not looking for a place with a/c, however there were a/c units in the bedrooms. I brought my own iron just in case, and had to use it since there wasn't one available. The neighborhood was nice and quiet. Overall, it was a good first time experience and I would definatley do it again.