Michael and Ryan were patient with us to guide us through the check in/access to the property, even though we weren't familiar with the door lock. They walked us through the instructions and we were able to access the room without further problems. The room is located in a secluded area next to a big tree and surrounded by heavy vegetation so the presence of insects was imminent. The room is cozy and provided a nice warm atmosphere. We had a couple of issues that were resolved within a reasonably timeframe. The place is quiet and peaceful. Parking spot for one vehicle is very convenient right within a few steps of the front door for easy unloading. Great accessibility to the freeway and within 5 min from a stunning vista of the sunset at Angels Gate Park. Attention to detail could make this location a top favorite without a doubt. They were very polite, nice and helpful, and willing to work with us to get the issues resolved in the best way possible.