Even though the location of this Airbnb is amazing and it has everything you need (a large closet and the bed is comfortable), we ended up canceling our stay two days early because of cockroaches. If we had just seen one, we would have stayed but after finding another and then rereading the reviews and seeing that someone else had this same problem we decided to leave. After seeing the first cockroach, I messaged James about it and he told me that he would arrange to have someone come look at it but that they are normal. After seeing the second one and telling him we wanted to leave he implied that I was overreacting and that cockroaches are just part of living in LA (I have lived and stayed in LA many times before and have never had a cockroach). When I asked for a refund he told me he would refund me only if he could rebook the two nights we weren’t going to be staying, which would have been extremely difficult seeing as it was already 10pm. He eventually stopped responding to me entirely. Either way, I feel like he lacked empathy when I told him how uncomfortable we were and the way that he handled the situation was extremely rude. I do think this property will be great once they take care of the cockroach problem.