Joe was very welcoming. He asked me many times if we needed anything and was prompt about following up. The location is excellent! I walked to Old Pasadena down quiet streets although it is an hour walk. The area streets are lined with trees. It is near the I-210 freeway and it is easy to get on and off for either direction of travel. This rental is an exceptionally good value. The two bedrooms are large and newly modernized. Off street parking was convenient. I would stay here again when I am visiting Southern California.