The neighborhood was very lovely- safe, quiet and well-kept. Chandler, Serena's husband, was first to greet me and did so warmly, encouraging me to contact him or Serena with any questions or concerns. Both hosts cell phone numbers were left in the room for me. On the third day, Serena also offered a very warm hello and welcome. The backyard is, indeed, very "tranquil" and full of lush greenery and colorful blooms, along with a couple of chairs and a small table. I certainly would think about staying here again if/when I return to L.A.