Maggie was very helpful and quick to respond. Even though we did not get a chance to meet, she was always on top of things. The studio is as shown in the pictures. I would definitely recommend the place.
However, there are some limitations, as with any place. The furniture, bed, mattress, etc. felt old and probably can be improved. The outside of the unit, which is like a separate quarter from the main house, is not well lighted. The room could use some more furniture - for instance there is no place to keep your luggage, etc. I guess those are the trade-offs compared to traditional hotels.