BEWARE!! This was the worst airbnb situation I've ever had! The location is loud and very unsafe at night! There were countless homeless people loitering in front of the door during the evenings and tenants who live upstairs whom get both day and night drunk! I woke up to their drunken screaming matches at 4am, one FIGHT was one evening they started throwing plates at one another, the sweet lady next door didn't even go to work the following day bc she had been up as well. I felt extremely helpless and Aureta the worst host in history had ZERO EMPATHY when I brought up these issues...she refused to issue me a refund and repeatedly told me that the homeless ppl were harmless(OKAY THAN, NOW I FEEEL BETTER!) and that "yes her upstairs neighbors fight, but their just drunks", (NO BIGGIE, I'M NOT PAYING FOR THIS STAY OR ANYTHING). All I wanted(and I'M host myself) was to leave and go somewhere I felt safe, that is it!!!!! but I needed my money in order to do that. Her excuse was that she had spent all the money(MY MONEY) so she couldn't refund me for (mind you) the days I had left, days i hadnt even stayed yet!!!!!! Unfortunately, I booked HER HORRIBLE PLACE in advance for 2 weeks!!! I dont like to complain but in less than 4 days I was so uncomfortable I wanted out!!! As an airbnb host myself I know the policies and without putting myself in harms way and video recording the homeless people loitering or again putting myself in harms way by taking video of the tenants upstairs I was stuck with no refund. I spoke to Airbnb whom would have unblocked the days on her calendar so she could be rebooked and I could be on my merry way, but this human STILL REFUSED to issue me a refund. So without taking video Airbnb had to adhere to her strict cancellation policy. Human to a human....this person is just a very twist, selfish being. As a host myself I would have had no problem giving someone their money back for days they no longer wished to stay bc they felt uncomfortable.... Oh and the key!! THE KEY is the SAME KEY that every other guests get BTW. So any of them could have made a copy OF THE KEY and come in whenever they please! DONT BE FOOLED, SHE DOESNT CHANGE A DOOR LOCK AFTER EVERY GUEST & AIRBNB DOESNT REQUIRE YOU TOO!! SO BEWARE IF YOU LIKE SAFETY, PEACE &QUIET THIS PLACE ISNT IT!