I needed a place for my family and I while repairs were being made to my house. This place was clean and beautiful inside. Getting in was smooth. I like the keyless lock. There were a couple of hosts but they all responded to my needs. Spa and pool can be heated for an extra cost. The host controls the spa and you let them know 15min before getting in which they were quick to respond. TV worked great. Beds were big and comfortable. My family and I enjoyed staying here.