THE MOST HORRIBLE AIRBNB EXPERIENCE I HAD. (STAY AWAY)
We are legal professionals came to California for our holidays. We chose this place because every single review was praising this place as “Pristine” or “Sparkling” clean. We are not picky travelers with countless traveling experiences. For us, we could have gone to hotel, but specifically chose this place to feel California home. However, it was the most horrible experience we ever had with any travel in general. We also stayed in a different Airbnb in CA, and it was fabulous, we never had any problem instead we fell in love with prior host. This place was extremely hard for us and blamed us to book a hotel next time when her place is not ready for guests.
1.	(BROKEN DOOR)
The bedroom door was broken, and it would not lock that it automatically opens the door like a ghost. They have a big husky which will invade your bedroom by opening door regardless of nighttime. We encountered the dog right after our shower with naked body as he walked into our bedroom, she also came into the room 2:49am during our sleep. Not only that, every time we return home, only our bedroom door was wide open like someone came and wrecked our room. Messaged the host and only things she says (1) her house is located on a hill, so it opens the door. (2) Her dog is very used to going into the bedroom. (then why would you rent your bedroom without any guard?) (3) It’s super safe because she has a house sitter and a dog sitter. (Latter, she changed she can’t afford house sitter, however, in her very first message, she said she has a house sitter that her place is safe.) However, either house sitter or dog sitter, he would only come in 7:30am and leaves around 8:30am. I am sorry, I think you hired a bad sitter for your house and dog.
2.	(FALSE LISTING)
Her listing clearly mentions microwave, and it’s EXTREMELY dirty. Wet with unknown liquid on the bottom, food crumbs are all stuck there that it’s nasty. We complained to the host and she capitalized letters and told me, “it’s not for guests’ use” when there is only one microwave in the kitchen and when she listed for guests’ use. During our 4 nights of stay, only two towels were offered, and very little of toilet paper that gone in one time of use. These could not be host’s responsibility, but once you listed, you have to provide in with adequate amount for guests.
3.	(UNCLEANED ROOM)
She exclusively asks to remove the shoes in bedroom, which we followed and got shocked looking at irrecoverable socks and black dirty feet. She said she pays for $75 dollar for her bedroom cleaning, but I guess they don’t do their job. If you follow her direction, you will lose your socks or feet will be filthy. They do not clean the floor.
We were very frustrated communicating with her because she will repeat excuses that we filed a claim during our stay and currently working with Airbnb. These were experience from us. Again, we are not picky, but we are just sharing our horrible experience for things we should have received when we checked in.
People feel differently and I hope my words help. If you really want to experience her home, do so and you may really enjoy! They message people to leave reviews so I wonder other really left truly or we might just had a bad luck.
FYI) my words and proof of videos and pictures are sent to Airbnb, if you really want to see pictures of our horrible adventure, message me, will forward you!