Mason lists this unit as ‘West Hollywood Bungalow’. This is NOT located in West Hollywood. It is located in an unsafe block of Hollywood. We traveled with 2 females + a preteen child. We saw several drug dealers outside the gate, some loitering, some waiting in cars. There is an abandoned house 2 blocks away, in addition to stripe clubs.
We made it very clear to Mason upon returning to the unit in the evening that the neighborhood was unsafe and we didn’t feel safe entering with a child and staying in the unit, also - we’d have to walk 3 blocks due to lack of parking. We were under the impression this was a true ‘bungalow’, a single house with parking. This is an apartment.
Mason dismissed my concerns, was out of town and ignored our safety concerns about entering the unit at night as a females with a child.
I requested a full refund, he has ignored all of my concerns and has been passive, writing me only to pretend that we actually stayed in the unit. We left promptly!!