James had a lovely place, and great customer service. I was there for a good while and i never got clean towels or room service such as cleaning while I was there, only got new towels when I asked. There wasn’t air conditioning in my room so it was a bit sticky but there is a ceiling fan and it does cool down at night. It’s very loud with construction and people partying around the area, but it makes sense due to the location which is great as it is right beside the pier. Overall I definitely enjoyed my stay and would book again if I was looking for a place near Santa Monica.