I didn't personally interact with Christian, who was out of the country, but he was helpful on check-in, and Natalie was a great personable host for my stay there. The room itself was clean, bed super comfortable, and the house & back yard were very relaxing spots to hang. The location itself was fantastic as well, right off of a busy street with lots of interesting shops & restaurants, as well as being a quick walk to the beach. Would stay again if in the area!