I came to Elmo's Hideout from another Airbnb that I was unhappy with. Larry tried to help get through the glitches of Airbnb's app and horrible customer service to no avail until the next day. I was relieved to find his property to be in excellent condition and well outfitted. My only concern was that I wanted to stay an extra night. Larry and I attempted to extend the reservation, he gave up on working with me to get past the app glitches and instead of trying his best to help me continue my stay, he gave up on the customer service travesty when I believe he could have helped. But, as frustrated as I was, I know that it is Airbnb's issue, not his. I would stay there again in a minute. However, there is construction on a house behind this one and there is some noise in the morning. I also would have liked to have some literature inside the unit with local information. Great place though.