Location was good. Previous reviews mentioned noise, and it was noisy, but we didn't mind that so much. Price was comparable to others near by. And enough space for what we needed. But that's about it. No interaction with Phil other than setting up the reservation. Don't show up 15 minutes early bee had to wait outside an empty apartment for 20 minutes, then called the onsite property management (she was nice) to reset the door code, because the one provided didn't work. We had 6 people, and they provided 6 towels. Nothing extra. No kitchen towels, no paper towels. Minimal kitchen supplies. Making meals was difficult & the dishes were dirty in the cabinet. Coffee maker yes, filters no. Dishwasher yes, soap no. Garbage outside yes, but we had to ask neighbors where it was. Wifi yes, but none of the passwords matched on the "info" sheet to the login provided. TV & cable yes, but it didn't work well. Picture kept going out. Lots of garbage outside, property didn't feel well maintained. Will continue to use Airbnb, but likely will not return to this property.