We were excited for our visit from Philly when the blizzard named Jonas (when did they start naming snow storms anyway?) cut out 2 days of this retreat. I was worried that we wouldn't get reimbursed. Nikolai was great about it and he contacted Air B&B and they were able to refund our two missed nights! I believe that when things go wrong that's when you see people's true character. He didn't have to help us out but he did and we are grateful for that. The studio is adorable and it's so close to Griffith Park which is magical. We plan on staying here again on out next visit out and perhaps we will have more time to enjoy it!