Check in -ok
Room clean -ok
Welcome gift box -sweet
Check out -ok
But when I check out, I forget 3 personal items in the room (pillow, blanket, iphone12pro). I contact with them at the SAME DAY after I check out. but they told me the cleaning team reply with NOT FIND ANYTHING (in fact the pillow and the blanket shows on the pictures that they send to me) I have no idea why they said no find anything. Also I couldn’t get my iPhone back either.
Everything was good, but don’t forget any personal items in the room when you check out, because you will never!!!!!ever!!!!! get anything!!!!! back!!!!!!!!