I didnt manage to meet Mary personally, but she was nice and respond to queries promptly. The location is top notch: it is near to the FlyAway bus stop (important especially when you are travelling with a heavy luggage), it is near to where the Hollywood attractions are, there's a lot of food options, it is near the metro and one stop away from Hollywood/Highland and there are direct buses to Beverly Hills. The apartment smells really nice and is adequately furnished. There are noises from the bar at night, but I slept like a baby without requiring earplugs. The room and toilet are clean.

Would definitely recommend!