TERRIBLE! PLEASE BEWARE! Not only the place was filthy, but we were exposed to gas leak that could have caused explosion!
When I initially booked the place the hosts asked me if they were to accept the reservation when would i be checking in because they wanted to ensure it was clean. I had made my request in the late morning and usual check in is 3pm. However I told them it is not a problem to check in after that if they needed more time. They asked me if 5 or 6 would be good and i said 6 would be ok.
The unit was dirty all over, it didn't seem like anyone had been there for a while, let alone cleaners. The ceiling fans had an inch dust build up, floors were dirty, bathtub, sink, and toilet had mildew, towels were dirty. I messaged the host about it and they sent a cleaner next day.
Now the terrifying part was there was a gas leak. Long story short - an old wall heater was leaking gas. I had my child with me so that was scary. And btw we never even used the heater. I called emergency services and fire department came to the rescue, turned the gas off not only for the unit but for all apartments on that floor. Thank God He kept us safe because I had used the kitchen stove not knowing it was an unsafe environment. I still have a hard time even thinking about the situation my family and I were in.
Of course I reached out to the hosts tried calling them, calling the on site manager and neither answered. So I messaged David & Orli saying there was an emergency to please call me back that there was a gas leak at their unit. Didn't hear from them until 8+ hours later when I get a text message that says: "it's probably the pilot light that needs to be relight". We had left the place already so I had a back and forth conversation with the hosts and told them I was disappointed not only how late they got back to my emergency text but also the content of it, not even asking if we were ok after all that time and what happened. So they said they were busy and "the world doesn't revolve around my schedule". The audacity! Overall horrible hosts, would never do business with such people. I don't known if I spoke to David, or Orli, or both, but whoever it was was absolutely inhumane, insensitive, and very unprofessional.