Sharmaine was cool and welcoming from the get go. Very personable and approachable! House is clean and the bed is incredibly comfortable! She made sure all linens were clean and dry when we arrived! Neighborhood is quite, safe, and parking is easily accessible. She left a few snacks in our room and a fridge to keep our leftovers and a microwave to warm anything up! Bathroom was clean and had plenty of space. The topper was that Sharmaine makes you feel at home!