The cottage is exactly as we expected. It is a cozy, clean and warm place. We only stayed one night but felt like we were at home and not a hotel. It was also full of amenities like a Keurig coffee machine with pods, creams and sweetners as well as bottled water and some sodas.
Kristin was very friendly and warm. She greeted me and my child with warmth as well as allowed us to check in a bit early. Kristin was also good with communication and responded very quickly to any questions I had. I would definitely recommend this place to stay if you are ever in the Los Angeles area.