The location of this apt is excellent-very convenient to everything! The apt complex is safe and quiet too! When I arrived, I found the floors were very sticky, which unfortunately turned out to be because they were filthy dirty. I cleaned them myself the night I arrived, and made Sandra aware. She was very responsive and extremely apologetic-it seems she was being taken advantage of by her cleaning people-who were charging her but clearly not cleaning the floors! Sandra made it right by refunding me the cleaning fee that was part of the rental fee, and even offered to have a cleaning crew come out the next day. She advised me that she will be replacing her cleaning people, and I have no doubt she will, because I know she felt quite badly about the cleanliness issue I encountered. I wouldn’t heatitate to book this apt again on my next trip to Venice-everything was great except for that one issue that I’m confident will not be a problem in the future!