Regina is an exemplary host, quick to respond to queries and requests. The studio apartment was clean and well equipped. The downsides of this rental are the proximity to the Santa Monica freeway with constant background noise, mostly muted when the door to the unit is closed and the necessity to descend a rather steep irregular staircase to access the unit. Not the greatest situation for old folks with heavy baggage. During our stay there was at times excessive noise due to workmen working in the back yard early in the morning. However we had been warned about this prior to our visit and without being asked, Regina appropriately refunded part of our rental fee.