Overall a great experience. Guest house is beautiful and is in a great part of Venice. Wish we could have stayed longer! There was a bit of a mishap due to an extra set of keys being left in the unit and us taking the wrong ones. But Jo-Ann's daughter was very responsive even at 1am and came over and let us. The only suggestion I'd make is that the emergency contact person have an extra set of keys for the future. Would definitely stay again.