Upon arrival we were greeted by Ninas brother; very sweet man. He offered to help with luggage & everything. I was communicating with Nina for my arrival and had very quick response throughout the day. The room was amazing, clean, & very private. The best were the beds; my kids were very well rested and so was I. Very nice and quiet neighborhood. Will definitely be staying here again when I’m back in Lancaster to visit. Thank you so much! Highly recommended