The first night we got in very late and some of the beds weren’t cleaned. There were stains on the blankets and hair on the sheets and pillows. There was an empty soap container in the shower and the bathrooms had urine stains on the outside of the bowl and on the floor in front of the toilet seat. The floors throughout the entire house were dirty with foot prints seen around the house. This was addressed immediately by the management of the house. Someone did come in to clean the next day when we were available.
Then, after significant money was spent on desserts, leaving them on the counter to reach room temperature drew out the infestation of ants. The same night, roaches were seen crawling on the counters.
The pool controls appear to be on the inside of the house. Unfortunately, we found you must control the pool outside and it’s much more complicated and had to be explained by the caretaker.
On our last day, someone came to the door saying that they were There to record their video. We had paid for that day.
Although the cleaning was addressed when the issue was brought to them, the other issues of the bug infestation was blamed on the environment. Ants are one thing. Roaches another.
This was an unfortunate experience with Airbnb. For the price paid we would’ve been better off in a hotel.