Sarah made me feel welcome even before I arrived. She answered all of my questions and shared lots of information that was helpful once I arrived. Her place looked exactly like the pictures. I could not have a better location. I had the option of walking to most places. The Grove, Farmer's Market, other shopping centers were nearby. There are plenty of eateries as well. The neighborhood is beautiful and I felt very safe. I had only a copy of issues while there which were building issues and Sarah took care of it right away. For example, the hallways were dark a couple of nights when I came in. I called Sarah. She addressed it immediately with the building manager, the timer had to be adjusted. Sarah is a lovely person, full of information, if she didn't know, she did the research to find out for me. She was very accommodating. I would definitely return!