The place was just like she described it. Helen was very good at being in touch before I arrived, so that I was able to get into the cottage, and she left notes during our stay to communicate with us while she was away. She was always really helpful and quick to reply to calls or texts. The room and bathroom were clean and stocked with clean linens and towels. She had laid out a lot of food for breakfast, as she says in her description of the cottage. The neighborhood was nice, and has a great view from her house. It was very comfortable to stay there!