Kelly was very friendly and so was her mom. Prior to my visit, she provided very detailed directions and pictures as to what I should do after arriving. She replied within minutes after messaging her! The bed was very comfortable and the room was a little small but still very spacious and cozy! Her mom lives right next door and was very friendly too. The bathroom was somewhat small and there was a tiny uneven segment when entering the bathroom so be careful when going there otherwise you might trip like how I did! The walls are pretty thin so I could hear next door neighbor talking, TV and other noises. Other than that, the room was pretty clean and offered basic utensils - soap, towels, forks/spoons/plates. The AC could have been more powerful but it wasn't that big of a deal.