We were drawn to this listing by the sheer beauty of the residence and the pool/hot tub in the backyard. Upon arrival, Hyo Bee seemed very nice besides the fact that she was pushing her art from the moment we walked in the door. We wanted to go in the backyard to use the hot tub, and Hyo Bee explained that they had "bad experiences" with others using it in the past. We asked if she could make an exception and that we wouldn't touch anything. She then changed and fabricated a new answer to that it was "broken." I would also like to point out that the pool was freezing.

Annoyed by this point, we went and bought a bottle of champagne to enjoy the view next to the pool/jacuzzi we could not use. Let's not forget that the pool furniture was wrapped in plastic because of "construction on the neighbor's pool." I would like to point out that backyard was completely hedged off, and the construction of the pool was completed. Earlier that day, Hyo Bee said something along the lines of that if the plastic bothered us, we could remove it.

The night went on, and we got the point where we were clinging and sticking to the furniture. We removed the plastic wrap because if we wanted to stay at a trailer park, we would have. 10:30 p.m. Came around, and Paul came outside telling us that he was shutting off the lights and that we needed to come inside. Nothing in the listing ever said that we had a set time we needed to be inside. Paul tried telling us it was out of courtesy to the neighbors, but let's remember that we're on a cliff in Malibu right off the highway with the neighbors 50+ yards away. We began to clean up our belongings outside, and he watched us the entire time. We were livid and let them know that we weren't going to stand for this.

The following morning, upon entering the backyard (would also like to point out all of the beautiful fountains that were on upon arrival were shut off) Hyo Bee rudely confronted us regarding the plastic being taken off the chairs. We brushed it off and carried on by the pool. She then explained to us one by one which chairs we could and couldn't sit on when wet/dry. Probably 20 minutes later, Paul came out with a laminated sign stating exactly what Hyo Bee said and set it next to the patio furniture with the plastic taped back on.

All in all, we were extremely uncomfortable and felt like a complete burden to them the entire time. We felt we were treated differently because we were young and possibly because of our sexual orientation. We took longer than expected leaving but we had nowhere to go. I would not recommend staying here to anyone, and I'm very surprised these people have the ratings they do.