The listing address is misleading. The host expected you to go to another location instead of the address you receive once you place your reservation. You only receive this address on the day of your reservation. I bothered a sweet family at a home on North California Street when the real address of the property is on Denny Avenue (10 minutes away).
Once I arrived to the property, I discovered that it smelled like smoke inside the home, and while the home appeared somewhat tidy, the upholstery and entire home was just old. I had just completed a 3 hour drive and arrived around 8pm, and all I wanted to do was sleep in a clean and quiet room. Nope. Dogs were barking (granted, it wasn’t her dogs) and once I lifted up the blankets of the double bed, there was a pile of hair under the comforter. Gross.
I contacted Airbnb immediately, stayed 5 minutes to book another spot, and left the property. I did not stay the night. I did not have the time or patience to have the host “make it right”.
The host only offered to refund the cleaning, and she accused me of trying to get a free night from her.
Hell no, I had to book another place at more than double the cost of her place. I believe Airbnb forced her to return the cost of the entire stay.
Throughout this process, I appealed to the host to correct her listing with the correct address - you can see from previous reviews that some had that inconvenience of going to address #2, not to mention that all of these Airbnb clients are bothering the kind folks who live at North California Street. She claims she “tried”. Inaccuracies such as correct addresses are incredibly unprofessional along with having dirty places to stay.