Though we arrived late in the evening (after midnight), Scott had the room ready and waiting with clear instructions on where the key would be. The room was more than expected and perfect for our needs and stay. The bed was comfortable and there were a few pillows to choose from (different firmness). The internet worked wonderfully and though we didn't use the TV much, it worked perfectly with many stations to choose from including some movie channels. We HIGHLY advise staying with Scott if you can find his room not already booked.