I arrived at Lucy’s place later than expected due to LA traffic pile up, and deciding to get a quick meal after the arduous day. I did inform her that I’d be late. Self-check in was to be at 6 but I arrived at 9. Didn’t think there would be any issue as I was checking myself in, after all.
After obtaining the key, I opened the street-facing door to follow the directions she had given. However, it was extremely dark and I couldn’t really make out where I was supposed to go, especially considering that I was carrying my suitcases/groceries. Further, I am 6’3 and I was not comfortable snooping around in the dark trying to find where to go, for obvious reasons. The area was not well enough lit, IMHO.
I call Lucy to get better assistance and I was immediately railroaded and condescended to. She also asked me if I was “loaded”- essentially implying that I might have been under the influence of controlled substances because I couldn’t find the listed area in the dark.
She then says she will send someone to help me. That person, who was very courteous, helpful, and relatively unsurprised at my recounting of the events, came down using a flashlight to help them locate me. She also gave me a flashlight and other sundries to use. The residence was exactly as shown and described, so I was satisfied with that.
I addressed my concerns about Lucy’s language and the event with her and she was extremely passive aggressive and sarcastic. After a point, I decided it was best to not further engage with her.
I suppose other guests should be sure to check in during the daylight hours and avoid any need to engage with her directly.