The photos of the home were accurate but Immediately upon arrival I did have some concerns. As a mom of two small children I do a lot of research before selecting an Airbnb. We were in town for Disney/beaches and had considered staying closer to those attractions but opted to stay further away hoping the home would be in better condition. While some amenities were updated (cabinetry, toilets, shower heads) other pieces of the home needed more attention (grout in shower/floors, drain covers, holes in walls). Definitely wasn’t a fully renovated home, more like a home in process of renovation with a few more details to go.
When we arrived, I was advised the cleaning crew was done and we were able to check in early, which we were all grateful for. But when we saw the condition of the kitchen, crusty handle on the fridge and grease-caked stove I knew I had to worry about other high traffic areas. After mopping the upstairs floors twice, it was cleaner. The downstairs floor needed double the work. The remotes to the TVs seemed like they’d never been cleaned and the Clorox wipes were brown the first time I cleaned them. The light-switches and door handles also were visibly dirty.
After getting the home in better shape we realized not one TV was functioning fully. After gathering all the remotes we were able to determine the remotes were either in the wrong room or needed new batteries. We reached out to the assistants and had trouble getting help right away but eventually help did come. The internet in the main house was very slow but after troubleshooting, we were able to finally watch TV.
The washer and dryer in the main home were an awesome plus but the dryer lint catcher was full when we arrived and continued to become full of dark lint that would not have come off the items we laundered, so it seemed like it could use some maintenance.
The BackHouse did seem to have a strange odor that never went away and I didn’t have the time to clean that portion of the home so I can’t really determine if it was any cleaner than the main house.
Aside from the two main issues of cleanliness and TV problems, the layout of the stay was perfect. The space is great for large groups. The water heated up warmer than any other home we’ve stayed in in CA so that was a pleasant surprise.
All in all it was a great trip but I don’t think we would stay here again.