We loved our stay. Chich was able to accommodate our early check in, which was super helpful. Check in was seamless. The apartment is extremely cute. I will say be prepared to walk up three flights everyday. haha. We certainly got our exercise. Bed was comfy, nice view of the Hollywood sign, easy trash disposal out front, very Central place to stay in Los Angeles, we got everywhere we wanted to be easily and quickly, very close to the Vermont/Beverly Station if you plan to use the Metro, close to several restaurants and 2 liquors stores. Chich was very quick to respond when we had questions and checked to make sure check in and check out went smoothly. Would def recommend the apartment and would def stay here again.