The room is fairly small but clean, cozy and nice and the grounds are beautiful! The bed, shower and air conditioning are all great and our cat loved her little room! It's an old building so the walls are thin and you will hear other people moving around the house and talking, but it didn't bother us at all. The seating area out in front is tranquil and relaxing, it's the perfect spot to enjoy a glass of wine at the end of the day. I barely saw Janice, but she was nice and and helpful when we had questions.