The experience dealing with Leo was one that made me really disappointed.
When my partner and I requested to book Leo’s nice looking apartment in West Hollywood, he mentioned that that apartment could only be rented out on a monthly basis (but the app still allowed for a shorter booking, there’s a setting that can be enabled to block people from booking shorter time frame, but Leo didn’t have it turned on- first red flag) but that there was another apartment that we could book instead. He sent info and a link. We requested to book that place via his link and again got the same message. The apartment in the link still said it was located in West Hollywood so we took a chance and booked. On the day of travel I took an Uber to the address on the confirmed listing only to be very confused why the codes weren’t working to get in. I messaged Leo and he referred back to the address in his message, which was DIFFERENT from the link paired with that address AND the address ON THE LISTING. The actual place he was renting out was in Beverly Hills and NOT West Hollywood, which immediately left me feeling scammed and frustrated that I was now dropped off at the wrong part of LA. I messaged Leo and he said the address mismatch was because he couldn’t edit the address of the listing. Being hosts ourselves we know that’s a lie and it appears that he’s using apartments in more desirable locations to advertise this other unlisted apartment. Luckily when I called AirBnb and explained the situation, the agent was able to reach out to Leo and he cancelled. I quickly saw the listing was taken down citing “repairs”. All in all I’m really glad AirBnb was able to help but we’ll definitely be much more careful the next time we book to avoid situations like this.