Hi Katie and David,
We stayed in your apartment from 01/01-08/01. When we via self check in arrived at 20.00 hrs in the apartment after a long drive from San Francisco very tired only the regular bed was made, so I have send you a message, what to do with our daughters bed. You told me to make the sofabed my self. Strange to me because you knew that we are 3 persons, because I made reservations for 3 and I also asked you to take care for a 3rd barstool so that we could have breakfast etc all together. By the way try the sofabed yourselves; you can’t use this sofabed as a bed, because the matress is too thin and you feel the bed springs all the time, so she slept with us in our bed sometimes. On the cushions of the sofa you see the dog hair. Our bed is also not super, the matress is too soft, when one person awake or move automatically the other one is awake because of the moving. There was only 1 bed side table at one side, other side was missing so we took an empty box to have a bed side table at both sides to put some water etc. On. The bed was made with a sheet and decoration topper: it was too cold so we took an extra blanket ; we prefer to have a duvet, that works much better than all those loose layers who are on the floor during the night. Then there were 2 towels pp for me and my husband and I found 1 for my daughter for a 1 week stay. When you stay 1 week this is not sufficient ofcourse; there is no washing machine so we asked you for a dry rack to dry wash and towels. You don’t have that for the apartment, strange; you brought us a clothing rale rack in front of the gate; again no personal contact and you live next door. You don’t want any contact with your guests? The hob only 2 gas pits are working; the light of the extractor is not working, dust on the extractor and on top of fridge, paintings etc. Waste (paper bag and coffee cups) in the kitchen (behind waste bin) from guests before. The apartment is not suitable for 3 persons, the closet with only 6 hangers is also too small. Where do you want us to stow our cloth for 1 week? Also the apartment is not suitable for people without dogs, you will find the dog hair in the apartment and outside it smells; you smell dogs, I sprayed outside but the smell of the spray was gone and you smell the dogs again. I think it’s in the artificial grass. Maybe better to change that into a terrace so that you can clean it properly. The terrace is nice but it is a pitty that the whole terrace is covered, that makes the apartment dark during the day and you don’t have sun when sitting outside. And during the night when it should be dark to sleep we couldn’t close any curtains in front of the windows, doors maybe you can do something against this. After a week staying in your apartment we still haven’t seen you, you were not interested in what kind of guests are using the apartment? we lived for 1 week as neighbors and we haven’t met ….. There was no information map where to eat, what to do, emergency numbers ( we needed a doctor but found out ourselves) what to do with the waste, where to throw it away. The Wifi is not good, we had sometimes problems on our mobiles but working on the laptop or watching a program on the laptop is not possible at all. Is that fiber wifi? Is this the best possible wifi in Los Angeles?
Positive things: location is ok, everything nearby; parking on driveway, loads of nice soap/shampoo/conditioner etc. And for people who maybe wants to use this, food in the fridge, freezer and things in the kitchen cupboards to use.
Last tip: if you don’t want to see or meet your guests ask your guests at least a few times if everything is ok or if they need anything.
And your review for every guest is “ perfect guest” : is that because you don’t know them and haven’t seen them? Better to write a more personally review😊