My fiancee and I stayed with Kay for two nights as we came to see Universal Studios from Las Vegas. Right off the bat, she was very accommodating. We came in so late(almost midnight), but the check in instructions were very easy to follow. Her entire home is absolutely beautiful, with little personal touches to make you feel at home. There's even a little rooftop patio were you can have your morning coffee(which we did!♡) We were so busy that we only got to see our hostess briefly as we got back from the park, but she is just as friendly and warm as the rest of her home. We will definitely be back next time we are in LA.