Hi I’m writing to report a claim for my solely disappointment experience at the Airbnb because for the following reasons. 1. The WiFi never worked during the entire time. 2. The person who came to fix the WiFi entered to our room without us permission while we were sleeping in that morning and my friend was so shocked. 3. We did negotiate with the owner about the late check out and we paid $35 for staying till noon. But the cleaning person still came to the room around 10 which bothered us.