Lana was a great host. She waited for me outside and communication through app was extremely easy and friendly. When I arrived lana took the time to ensure I knew how to get access into building and my room. She also offered tips on places to visit and thoroughly made sure I knew where everything was. She had water handy and also a map in the foyer of santa Monica. The location for a solo traveler like me was great! She was very unobtrusive and left me to my own thing completely which I liked but made herself available if I needed anything. I'd definitely stay here again! Thank you for having me