Tommy made sure days before our arrival that we received a local are guide to Venice including many great dining, shopping and activity options. Since we were arriving late we did not see Tommy but the area was easily navigated and we found the property right away. Everything was lit up and as described. The keyless entry was such a great feature and really made exploring the area a lot more fun! We had everything we needed for the stay- the fridge had your normal condiments, kitchen had full sets of glassware and dishes, lots of towels and actually loved the tea tree toiletries provided! Overall it was a wonderful place to relax and enjoy a weekend trip to LA. Very private and peaceful, we never felt uncomfortable or like we were intruding; it felt very much like a private bungalow! I will definitely book with Tommy again the next time I stay in the Venice/LA area!