The host gave adequate directions to get in and check in, but as soon as we got there, we found that there was a nearly empty toilet paper roll (with no more rolls to be found), no towels, ants, spider webs, smushed bugs and dirt in the walls, dirt in the corners and under the bed, and previous guest's forgotten about items under the bed. The host didn't respond until quite late that evening to say that she is out of town so she can't give us toilet paper and did not have anyone else who could provide it for us. She then said that towels weren't provided (which wasn't clearly stated in her listing, though it was shown that "essentials" are not included). Some essentials were included, but not others, which means that the included items should be clearly stated. I checked her reviews and someone in April of 2021 was given towels upon request... but she now (coincidental that she's out of town) says that towels aren't provided due to covid-19. After my request for them, she immediately added that towels are not included to her airbnb listing. She knew that we would be very busy, as I told her our plans, so we couldn't even get toilet paper or towels for the room (or contact airbnbs support) until over 24 hours after check in. I was under the impression that our money was going towards those things. The listing also said that no hairdryer would be available, even though one was-- this just confirms more inconsistencies, thought I'm not complaining about the addition. The gate we must enter to get to the room had two black widows hanging on it and the curtain is sheer. the neighbor's window looks directly into the room and they would be able to tell if were undressing at night time. The host refused all requests of help under the two excuses "I'm out of town" and "covid-19," despite information that either implies or states that those things are lies. Airbnb has not responded to my messages and it has been 2 weeks, so I didn't even have a chance to get a refund or know if her behavior was against protocol in their eyes.