Couldn’t gain entry first night because of faulty latch which the host has acknowledged. I had to make other arrangements and have requested a refund for the night of the 25th. Also, there was no heat. Someone showed up and said they had booked the same address. My last night, I returned home and someone had parked in my designated space which was in front of the single car garage (a large white SUV). I was driving the black Mercedes and had to park it in front of the two car garage that last evening.