Donna was responsive and helpful during our stay and the place was well located and nicely decorated. We were left a lovely bottle of wine when we checked in (early) also. The apartment is a couple of blocks from the Venice beach boardwalk so the usual local riff-raff hang about in the alley behind the apartment. Sadly, there was a shooting not far from the apartment and we had the police stop by - but the suspect was captured by the 4 overhead helicopters shortly after the shots were fired. The victim is stable.