I’ve booked countless of AirBnB’s before, but this would be the first time I would say, I will not book this place again.
We had to wait for 20 minutes on our first day because according to the host, the cleaner may have accidentally used one of the locks that shouldn’t be used. This keyless door issue echoed throughout the first three days of our stay. Mind you, I’ve choose this location because I thought I would have no contact with the host. I think the host should include detailed PDF instructions in the future to prevent lots of back and forth and having someone drive out to help open the door over and over again. Also, one of the rooms doesn’t have an AC system (during hot LA summer months) and to use the fan, the lights would have to be on the whole time. Moreover, please see some pictures I took regarding one of the bathrooms. Pictures speaks for themselves.
I do want to say thank you to the host for making those unnecessary trips to the place due to the keyless door issue and for waiving the cleaning fee due to his error at not including it in the airbnb rental prior to my booking. All of my Airbnb’s bookings have been wonderful, place clean, and most of the time have had no contact with the host due to their detailed keyless check in process.
I’ve never written a poor review before and I’m even sorry I had to write one for this location.
Overall:
2 Stars for the help with the three trips to help with opening the keyless door (the first trip was not our fault since he said the cleaner may have accidentally locked it)
1 Star for waiving the cleaning fee due to his mistake at not including it in the rental booking
-2 for inconvenience and cleanliness