On our arrival, after discovering how unclean it was and having a dust allergy reaction, we had to stay at a hotel for the first night. Dino reimbursed us for that, which was appreciated, but we then had to spend a lot more money on cleaning supplies and new bedding, throws, pillows, a duvet etc to make our six week stay more comfortable. We were reimbursed a small percentage of this. When a new cleaner did arrive (previous one was fired by Dino due to the poor job) it was days later and only for an hour so she didn’t do the bedrooms. Fortunately we had already spent six hours cleaning on our second day - an inconvenience but we really just wanted the place to feel nice. There were a few other issues - such as the leaking roof which flooded the laundry room. Which, by the way, is a shared space with the guest staying in the adjacent guest house. Not too much of an issue but they did leave the back door open several times which obviously has its risks, particularly with lots of wildlife roaming the area.
We were willing to let these things slide, until Dino started accusing us of taking things and wanting more money a week after we left. This was frustrating, particularly as Dino had been out of the country before, during, and after our stay - so all information she was receiving was clearly second hand and the fact she had to fire the person who’s job it was to get the house in order was alarming. Thankfully AirBnB mediated this issue fairly - but I was pretty shocked at Dino’s unprofessional and aggressive manner over messages.
Overall, great location and amazing views, but the property is in big need of a refurbishment, and perhaps a more reasonable host!