This was the worst air bnb experience I ever had. Host was extremely rude and unresponsive when issues arises. When I arrived she would not let me into the house stating that the reservation had not came through yet even though my card had been charged and I received a confirmation. Had to wait outside for 30 mins with all my bags. No hot water in the shower host refused to get this fixed. I let the host know I was leaving due to the unbearable living conditions and requested a refund for the last two days she refused so I had to pay for somewhere else to stay twice . Air bnb did not help to resolve this issue and I’m very disappointed and will no longer being using there services