Susan was great. The townhome was in a great location for us. We went to the beach almost every morning. Her kitchen is awesome. I love that everything is so organized. The place really is nicer than the photos. My kids and I enjoyed all the electrical gadgets in the house (like Amazon echos in every room and Apple tv). My son loved the loft room upstairs. The other two rooms with queen beds were nicely decorated and the linens were comfortable. She had everything you could need in the house. She even let us help ourselves to some frozen chicken breast she had in the freezer so I could cook. We had one issue with the heater in the house & she took care of it immediately! There were even 3 bicycles for us to use. We used them once in the morning to go to the beach 1 morning. The dining room table, sofa and bar chairs were very comfortable. We didn't use the pool or hot tub outside in the common area b/c it was too cold. We loved that there were 2 full bathrooms and tons of nice linens. We used the washer and dryer everyday (she even had detergent and fabric sheets already there).
The only con was that there was not much closet space to hang our clothes or drawers to store our clothing for the week for the four of us, except for an armoire in 1 room but in the master I just kept my suitcase in the top of an armoire and took my clothing out as I needed it. Most of the furniture and drawers had Susan's personal items in them.