The check in went exceptionally smooth and the list of expectations, although lengthy, was communicated very clearly. Once we arrived at the house, we set the Nest thermostat and began settling in for our week long stay.
We received a message almost immediately that we were not to set the thermostat below 72° for fear of the pipes freezing. We thought it was an odd request, but we shrugged and turned the thermostat to the specified 72°. On the 4th day of our stay, we left the home at around 9 am. When we returned at 10 pm, there was water dripping from the ceiling in the bedroom. We discovered that it was coming from the A/C unit in the ceiling. We tried contacting the host via the three emergency numbers that were left for us, but there was no answer. We contacted Airbnb about the issue, sent them photo documentation, and found another place to stay. After doing our best to clean up the water on the floor, placing a kitchen pot to catch the further drips, doing the laundry for the towels we used to clean up the water, and eventually speaking with the host via the Airbnb app, we left our stay early.
The house was nice and the accomodations were good, but the stay was unfortunately not without issue.