The check-in instructions I was to receive the day before never came. I emailed and asked for them, but still they didn't come. On the day of my arrival, we had arranged that I could drop off my stuff early and check out later. Even after a second email trying to figure out what to do, I got no response. Called the phone number - it went to voicemail. I was killing time at a nearby restaurant and finally decided to give up. It seems like a nice place, but the communication problem killed it.