Donna made sure every one of our needs was met. Upon arriving late at night, we had a small issue finding and entering the unit and called Donna who was happy to help us out. She was also on top of things during the rest of our stay whenever we had any questions. Her instructions for the house were great and the description was spot on. Couldn't ask for a better location in Venice it was literally less than a 1 minute walk to the beach and a minute in the other direction to the end of Abbott Kinney with all the shopping, restaurants and bars. The unit itself wasn't huge, but was plenty of space and comfort for what my wife and I wanted on a long weekend getaway. Having a private parking spot was a huge benefit as well since the neighborhood can get pretty busy making street parking difficult at times.