Wow, what a fantastic find!!! I've visited the Pasadena area several times, and my rental with Hometang turned out to be the best Airbnb experience I've ever had so far! I specifically asked for someone to meet and greet me upon arrival, but even if I had to do a self check in, the emailed instructions were clear and easy to follow and even included step by step photos as to how to get to the building and into the room (and parking garage if you have a car). I tend to be a low maintenance guest so I didn't have too many questions other than the exact address and making sure I can get inside easily. Despite the horrible L.A. traffic, I'm glad Michael (Hometang's helper) was able to make it to personally present me with the keys, show me how to unlock the main entrance, and then up to the room itself. I didn't feel too nervous if I had to figure out on my own how to work the front entry code or the room's lockbox for the keys because of his responsiveness to my text messaging. The quality of communication before, during, and after my visit is a big deal for me.
The apartment itself was accurately depicted, and almost everything I could ever need was in place. No worries about paper towels, drinking water, toilet paper, closet space with plenty of hanger, adjustable thermostat, etc. Other enhancements I would ask if possible would be a small laundry basket, a basic toaster oven (for reheating pizza slices), and a small tv and extra table in the bedroom. I loved the modern washer/dryer and large fridge/freezer. If you're staying longer than a few nights, make sure to ask where to dump the trash when it gets full! Minimalist decor but adequately functional, clean and cheerful feel, and the large windows offered plenty of natural light. My sensitive back appreciated the surprisingly comfortable bed and pillows too (another biggie for me)!
Less than a 10 minute walk to Colorado Blvd, the location was also very safe and convenient for my trip. Sometimes, you can hear the noise outside from people yelling or cars passing by, but generally, the area is quiet enough for a good night's rest. Hometang is a host whose efforts go above and beyond for his guests, and I feel so lucky to have discovered his services! I'll be back for sure! :)