Teresa was great! As soon as I got to the place she met up with me outside. She took us into the apartment and talked us through where everything was, etc. She also let us know what things are near us, and stuff we can do in LA. Overall, my experience here was good! Our only issue was parking. There were several times (especially at night) where there was absolutely no parking :/ ( we had to park in the street), so we had to wait around for a long time to find one...other than that, my brother and I had no complaints.