This place was nice . Kitchen and bedrooms were as described as well as the bath . The neighborhood has a pretty big homeless problem , which was fine but we had homeless man sleeping in the entry way twice . We were told that there was a pullout bed with a mattress , counted on that , and there was no mattress in the pullout . We paid for an early check in , then were told an hour before we were suppose to arrive that it wouldn’t be ready until 4 . Then we got an email an hour later we could head over . Also the washer and dryer pictured was not accessible . I complained about the lack of a pullout bed and no response or compensation .