I had the most AWFUL experience here mainly due to the host Dana. Long story short, I travel a lot for work mainly using Airbnb and decided to stay at Dana’s place for a week. While I was checking in, all of the doors require a code. The code for my private room did not work. I only tried it twice before I contacted the host telling her my code didn’t work. Right away she flipped it on me and said well maybe the door wasn’t locked or maybe you typed it in too many times or maybe you pulled on the knob too hard. I calmly informed her that I typed it in twice and it didn’t work. She gave me hell for her having to drive 45 minutes from her home to come help me get into my room that I payed for. At that point it was hours later around 7pm and all I wanted to do was lay in bed and get situated. It wasn’t my fault the code didn’t work. She came and found out the code didn’t work for her either and had to replace the batteries for it. At this point I was expecting an apology but none was given. I told her calmly how this was an inconvenience to me and she said “good.” SHE SAID “GOOD.” She continued to argue with me in a very rude, unprofessional tone and manner. Thankfully I have that altercation on video since I was actually scared for my safety being a 20 year old young woman out of my comfort zone and didn’t know what was going to happen. I contacted Airbnb right away and they called me everyday of my stay to apologize and gave me a coupon since the host refused to give me any type of compensation. Airbnb even suggested I send Dana a message to give her suggestions and ways she could have handled it better so that this doesn’t happen to future guests. Her response to me after my mature response to her was, “no time to read.” She didn’t even want to read my suggestions. Airbnb even agreed with me since I had done nothing wrong and was getting such anger from her from start to finish. I suggest you to NOT waste your money at a place like this with a host like Dana. It’s unfortunate.