Saul had to cancel our reservation the night before we checked in, due to someone having covid. He apologized and gave me a full refund and offered an extra $100 for the inconvenience. I ended up not receiving the $100 but either way he was really nice about the whole situation that was out of his hands. Our trip ended up being very spontaneous because of this and we made the best of it. I would stay at his place if I’m in the area again!