Beautiful place and location but the host did not properly prepare for our arrival. I chose to book this place because of the amenities ie. hot tub, pool, indoor and outdoor fire places. The pool was not cleaned, the hot tub pump was broken and none of the fire places worked. None of the lights worked in the one bedroom, the bathroom downstairs was missing a toilet seat, the water was freezing cold downstairs so my guests had to use our shower upstairs. The floors were not clean, we had to keep our shoes on because our feet were sticky and black from the dirt, and finally no extra toilet paper or towels/blankets. I informed the host all of these issues and all she said was someone else (I am assuming a property manager) will help with that... no apology or anything. The manager of the property had the cleaners come back and do the floors which interrupted our privacy and was such an inconvenience in our day. I was informed after this that a guest had apparently checked out the day we were arriving after a month's stay and this is the reason for all the issues (broken hot tub pump, lights not working, missing toilet seat etc...) This is unacceptable, the host or property manager should have done their job and ensured all amenities were in working order and as advertised on the airbnb listing. My guests and I were so disappointed. From the time of booking the host was very cold and did not make me feel welcome. I would not recommend booking with this host.