BEWARE!!!! Please be aware this Host did not provide a space to make me and my family feel comfortable or accommodated. He is inconsiderate and condescending.
I stayed here for Thanksgiving with my mother visiting me from out of town. I picked this space for the great layout and being very familiar with the area it worked. List of issues:
1. Even before booking the photos were not up to date, so I asked would there be furniture for my guests. Dou said yes, on arrival there was a 3 seater couch. Uncomfortable chairs which were missing cushions
2. On check in, the electric door lock was not working and I had to call the host to open the door. After checking In we left the home for a few hours. Returned and the lock again was not working. Two women stuck outside in the rain, no response from the host after several attempts. Only after contacting AIRBNB did we gain access. Host then responded, “ its dark and rainy maybe you just put in the wrong code, there is nothing wrong with the door”
3. I was offered to leave by customer service and should have taken the opportunity but did not want to move the night prior to thanksgiving.
4. 11/27 - 12/1 it was record cold because of the rain for two days. The heater in the livingroom was only source of heat. This host lied to Airbnb customer service to say there is a heater in every room, there is NOT. This host took out the wall heater these homes usually come with and his room heater above the fireplace was NOT adequate.
5. There was a partial power outage Tv turned off, lights in front room, microwave, heater. Contacted host to ask for location of breakers to reset, NO RESPONSE. When finally answering stated “ I contacted the power company, there was no outage and the neighbors said they didn’t see your lights off. I also drove by when you said the lights were out and I didn’t see anything”
6. This host has created a picturesque dump. All the comforts a guest would expect in getting an AIRBNB were not provided. Everything new was thrown to attract guest but the place and host are deplorable.
The matter is not about getting any money back because my mother and brother enjoyed this family time. It was the blatant disregard for my family as guest in this home. I have never been so mistreated in my life.
I don’t feel this host deserves a dime of anyone’s money until he actually care or has regard for the humans staying in it.
He blatantly lied to Airbnb regarding the situation. I am utterly disgusted. I wish I left when given the opportunity.