Jen was proactive in reaching out with instructions which made it really easy for our late check in when we were already so tired from our long day. The space was as pictured and very cute/practical. It was also great to have a parking spot bc street parking seemed a bit scarce. The location is near some great LA tourist locations, near so shopping nearby and about 25-30mins from downtown LA which is great for what I needed. We unfortunately did not meet Jen in person, but I would highly recommend this location and would def stay again.