Due to Covid, I had very little contact with Carla, but she left very thorough notes on how to check in; which are easy to follow; and how to get to your cozy room! Very clean and put together, but if you were anything like me, you’d be out and about all day! Which is amazing because then you can come back and relax in the hot tub for the remainder of the night! Carla left very thorough and easy to follow instructions for the hot tub which were very clear on how to work it! Definitely would recommend this to anyone going to L.A!