Zack and Mel send a very detailed blow by blow of how to get access to the house way in advance. Even when a few details changed, they have someone on standby that will answer all requests immediately. It's a great little house. The one little thing is the carpet, I think the house would be the most perfect house if it wasn't for the carpet on the stairs. But that's just a small thing. Otherwise it's spacious and well worth it.

At first we weren't sure about the neighbourhood but it was fine and we enjoyed our stay. :)