Sam and his team were excellent! Great hospitality, professional, easy to communicate with and were quick to assist with the concerns we had (broken window roller shade, 4 bath towels total and no laundry detergent). Apartment unit was lovely and is truly in the heart of Tinseltown. Walking distance to the Hollywood Walk of Fame (Hollywood Blvd), Hollywood and Highland Center, the Dolby Theatre (where the famous Oscars are held), Madame Tussauds, Ghirardelli Chocolate Shop, Disney’s El Capitan Theatre, LINE Store and TCL Chinese Theatre. Also close by but easier accessible by car is the Capital Records Building and the Pantages Theatre. My favorite part was a hidden gem and local coffee roaster/café called Compelling Coffee few steps away from the apartment complex. Fantastic cup of joe and deliciously fresh baked goods. The building itself is safe. Assigned underground and gated parking spot, clean elevators and the apartment unit was modern, spacious and bright. However, Hollywood is not all glitz and glamour. During the day, the surrounding area is peaceful, but once the sun sets it is a completely different scene. Right across the street and in clear view from the apartment’s window and balcony is a homeless encampment. During our 3 days stay we observed drug transactions, a man convulsing on the street and being taken away by the ambulance, countless number of loud arguments, blood curdling screams, police sirens, sounds of tow trucks hauling away vehicles that will easily awaken one’s slumber, and human excrements along the pavement. Used this opportunity to explain the real-life issues to my young nieces, but it wasn’t really what I had in mind for my family’s little getaway. Again, the apartment itself is wonderful and a haven. The encircling concrete jungle on the other hand is not as forgiving. Would recommend this area for adults, but not as much for families with younger children, the elderly and/or those who prefer to travel mostly on foot.