This was my first experience with Airbnb, and I had a great time. Gary is so friendly and welcoming, and while I didn't have the pleasure to meet Phyllis, she was very responsive and great and courteous over the phone. I had a particularly rough day the day I checked in, and Gary could not have been more understanding and kind. I appreciated that so much. The room was incredibly comfortable, and the home was just lovely. The reviews are all true—this place is great! I would definitely stay again, and I recommend it to others.