Claudius was very friendly and check in was easy. There is no air conditioning in the room but there was a fan provided. It would get really hot during the day time so we stayed more in the living room area. There were ants and other bugs that were in the bedroom and bathroom so we kept stuff off the floor. The place is secure with a gate on the inside and a key for your door. There was a lot of noise though since neighboring dogs would bark through the night and wake us up occasionally.