Just like its photos, this place is squeaky clean & brand new! They do a great job with their cleaning process. I loved that for my little ones that tend to sit on the floor. They also provide a broom & Swiffer. I liked how they take care of little details like providing makeup removers in the bathrooms, to providing earplugs in the bedside drawers for noise at night. Having two bathrooms with great hot water pressure in the showers was so helpful. The showers & bathrooms are a very nice style. I think a headboard would be good because the pillows tend to slip away from you into the wall because of the bed frames. The mattresses are medium, so you sink in - but I just slept on the living room sofa bed which was firm & my mother & kids slept on the mattresses. There was a mildew smell that came from the master bathroom, but co-host Willy came to check it out & couldn't find what it was. He was very nice with recommendations for things to do. We left a flower arrangement as a thank you!