Qui was very responsive and made sure I was doing well majority of my stay. I had an issue with another guest staying there and Qui handled it well. I guess what left me unsatisfied was the constant noise in the morning. I work late and tend to sleep in late so around 7-8 I like to be peacefully asleep but for some reason there was always something going on in the background. The shower wasnt my favorite but the bed was definitely the best part. Very comfortable room. Overall, Id recommend staying here if your looking for something affordable