i never came to check in. I called to make sure the hotel had a room I could get for me and service animal. They didn't have one and due to the inconvenience they canceled my bookin, then confirmed they canceled my booking. They lied and took my money. Now that Air BNB support is attempting to contact them they are not answering the phone, at a hotel check in desk non the less. do not book or stay here this hotel is money hungry and they lie.