Although I did not get to meet Connie the communication was very good. She messaged me throughout my trip to make sure we had everything that we needed. Walking into the house we were a little scared because it seemed a little old fashioned and did not know it was going to be in an apartment/condo, but walking into the room it was what was expected in the photos. A plus was that the room was nice and cool when we first walked in (AC). The room and bathroom were clean. I would recommend staying here.