As described, the house was large, bright and airy, and in a quiet residential neighbourhood with easy acccess to stores and main roads. Tourist areas were 30-60 mins drive away which was fine.
Communication with Sarah before and during the stay was good.
The main house was clean but very tired. As a party of 7 we rented the whole house and encountered a few issues.
The pool was not clean (cloudy/dirty surface and algae coating the sides) throughout the 10 day stay. We alerted Sarah who arranged for the pool company to arrive 3 times- on the 7th day they fixed the filter but still left the algae. Of the 2 pool recliners, one was broken and couldn't be used. The pool table was completely warped and unusable.
The shower in the 'garage room' was old and broken with no door. Whilst it may have been clean it didn't look it, the door was missing, and the nozzles didn't work properly- we didn't use it so had 7 people using 2 showers.
On arrival we were told that the double bed in the garage room was broken and should not have two people sleeping in it (!). The handyman came after 2 days and propped it up with books.
The kitchen contained a mish-mash of crockery and cutlery, glasses and cups. For example, there weren't enough water glasses for the 7 of us. Whilst for many this wouldn't be an issue we felt that, for 7 people who want to sit down and eat together, there should be enough tablewear to go round. It would cost very little to visit Target and sort this. The cooker knobs were broken and basically didn't work.
Overall, despite the above, we did enjoy our vacation but some money needs to be spent on the house to bring it up to a reasonable standard for rental.