This place is a cheaply designed hot mess of a “hotel.” Do not expect hotel like service, customer service or high quality materials. Our room’s towel rack was literally falling off the wall, because they used drywall screws to install it into the walls. We requested new towels 3 times and didn’t get any, and to top it off we tried to cancel the second half of our trip but we were outside the 3 day cancellation policy by a few hours and they refused a refund and didn’t return our phone calls to speak with a manager. What hotel has a +3 day cancellation policy and no 24/hr reception for reservations? DO NOT WASTE YOUR MONEY HERE. Front desk staff were friendly, so they get 1 star.