Very responsive owner. Although he had to cancel some of my travel dates. But he was very upfront and helpful. He allowed us to use the washer and dryer as we have a 4 year old and. Even if the water heater wasn’t working. He sent someone out right the way. Really positive experience. I am an owner myself so I understand things happens but the owner proactiveness is on another level ! Thank you and may you have a happy holidays and happy new year !