We had to ask host for all check in instructions when we were less than 45 mins out. I think she forgot she had people checking in. Asked for an early check in (1 hour a week in advance) she never got back to us. Upon check out (you pay for a cleaning service/fee) she claimed we “destroyed” “trashed” “wrecked” her home. Her floors, her towels etc. she was HORRIBLY RUDE and unprofessional. I will say that my doggie had an accident in the courtyard (outside) and we didn’t see it upon leaving so that is our mistake. We asked on July 5th for photos of what she claimed we did. It is July 17th and after two additional emails asking for photos and proof we finally receive them. So at this point out when we’re the photos taken (no time or date on photos) and what she is complaining about is literally the cost of renting out a beach home. Sand, some dirt and wet towels (she claims had dog pee on them)