First time staying in an Airbnb and the experience was excellent. Stuart has a team of people who manage many properties and make sure they are responsive to any needs or questions you have. Augustin was our contact and was “Johnny on the spot”. The first night the freezer alarm went off. I called and 20 minutes later he was there, fixed it and then went to the grocery store and replaced our frozen food . On another call I asked if they had a swiffer for the wood floors and one showed up at the door . As far as the house, location and views are excellent. Everything worked great and was comfortable. Next time in the area, I will certainly look at their properties first.