Easy, easy check in. Quick responses to questions. The neighborhood was very friendly, lots of people out and about in the morning and evening. I felt very safe when walking the dog after dark. While the place is quite small, it was exactly what we needed as a "landing pad" after babysitting our 4 month old grandson all day. It is close to a lot of local restaurants and easy to get around being near Eagle Rock and York Blvd. I had been concerned about noise from freeway and apartments nearby, but, absolutely no issues. Nice little backyard space for a quiet glass of wine in the evening.