My husband and I rented Pamela's home for our wedding weekend. We wanted to host our bridesmaids and groomsmen at a location close to the our wedding venue and wanted to hold our catered rehearsal dinner at a beautiful place for our immediate family members the night before our wedding. The house was gorgeous and as described. The view was beautiful and the neighborhood very serene and quiet.

Visitors should expect to pay additional fees other than those charged through AirBnB. Though some of these are described in the contract ("12% Malibu Tax"), we were also charged an additional cleaning fee on top of the one listed in the contract. We were told the day before check-in and two days before our wedding to bring these fees in cash only. Most importantly, our math did not align with Pamela's, and she refused to provide an invoice of how she arrived at the final number and assured us that she was giving us a good deal and that she could cancel our reservation at any time if we didn't comply. This was two days before the wedding.

During our honeymoon, we also received a notification for a resolution claim through AirBnB for additional charges. Again, we have not been provided a breakdown of costs. Instead, there have been a number of allegations and demands including (1) a rehearsal dinner fee, which was never previously discussed, (2) additional guests sleeping in the house (there were none; we actually had fewer guests staying at the house than what the reservation was for, which we communicated to Pamela before our check-in), (3) late checkout (we were less than one hour late; Pamela arrived 1-hour before our checkout time, talked with us for a while, and told us to take our time packing up our cars), and (4) a variety of damage claims.

Visitors should be careful to document any damage to furniture when they do the walkthrough with Pamela. We have been accused of and charged for water damage on marble sink countertop (is this possible?), makeup on wooden floor (which can be wiped with water, makeup remover, or any cleaning product), and a number of other furniture damage that we did not cause. In fact, Pamela pointed out some of this furniture damage during our initial walkthrough. We noticed other existing damage, such as water stains from cups, after she left, so we specifically made sure to use coasters, plastic and paper plates and cups, and wooden utensils in order not to cause further damage. Unfortunately, we have no documentation.

We have been very honest with Pamela from the beginning, complied with all that she has asked of us, and been nothing but respectful of Pamela and her property. We are very disappointed in the current situation.