We wish we could leave a glowing review but the current condition of this Airbnb is very dirty and uncomfortable. Given past reviews we were really surprised. The location is fantastic and there is no traffic noise (not common in LA). The living room has beautiful arched ceilings. But everything needs to be deep cleaned- forget enhanced cleaned, that didn't happen. The dishes were dirty but put away as if clean. The glasses all had greasy finger prints and lip marks. The pots and pans had food stuck to some of them. Drawers in kitchen filled with food crumbs. We ran everything through the dishwasher but that should have been done by host. The rug should be replaced- it's crunchy under bare feet. The list goes on. And since it's a 30 day minimum, that's a long time to live in someone else's filth.
The worst problem for us was the bed. Given the listing said "new bed with crisp clean sheets" we were not expecting a saggy, stained IKEA mattress with springs sticking in our hips on the left side. I reached out to Jamie after our first night and asked to meet with her about condition of bed. She seemed amenable and was apologetic via text but when I met with her in person was curt and dismissive. I had told her she could check the bed and the spring problem (while we were out, before we could meet up). She said she had but just thought it felt a little "crunchy"(crunchy?!!!), refusing to admit springs were the problem. Even without springs sticking us this bed was so saggy the person on the right side rolled downhill into the left. And "new" should never describe a bed I'd guess was 10 years old. Turns out she had already ordered a new bed before even meeting because she didn't have time to deal with this as she had two deadlines. (Hosts should know better than to say that to a guest. Part of our paying hosts is for them to deal with problems). She also said she'd never heard this before and she reached out to her sister in law (who had vacated the apartment shortly before us after a long stay) and asked her if she had issues with the bed. The SIL said no. As far as I can tell the SIL wasn't paying Airbnb prices, if anything at all, so I doubt she'd want to complain. Also she was alone in the bed- easier to avoid springs and stay to right. Plus this would be the same person who left french fries behind the sofa and didn't wash dishes properly.
The replacement bed was delivered by day three. It was exactly what we expected- the cheapest ($289 Haugesund), hardest IKEA mattress. If you like a really firm bed you might love it. At least the claim of a new bed is now true. And a clean hard bed better than the one that was there. The mattress pad was also replaced. We tried two nights on the new bed but woke up stiff and sore. So went out and bought a memory foam pad for the top. After that we slept well. WE TOOK THE PAD WITH US AS WE HAD PAID FOR IT. I suggest the hosts have one on the bed or at least available to guests who do not like extra extra firm beds. It cost us $120. Well worth it since we had 27 more days to go.
It's really unfortunate this place has become so run down. But if hosts aren't going to be gracious when guests have problems they shouldn't be running an Airbnb. Part of what guests pay for is upkeep and cleanliness. The hospitality business is not easy money. You have to work to keep things clean, comfortable, and functioning. The hosts need to hire professional cleaners and a handy person to deal with all the deferred cleaning and maintenance (we did so much while we were there we've asked for our cleaning fee back).
Also note there are two dogs who live on property. One who barks a lot. A lot. The other can't be around strangers and we were told at least 4 times to go back in the apartment because it wasn't safe to come out on shared patio. You can't get out of apartment without crossing this area to go down the steps.
But, hey, those arched ceilings are beautiful! Location 5 star. Overall 1.5 star.