Abode staff is always willing to assist you and they respond really quick to any question you might have. Apartment and everything inside was fine as expected. The only bad experience was at the check in. They sent a very detailed message with 4 pages instructions (a lot!!!) but even though one of the picture attached (the one showing the lockers where keys are) was obsolete and the new locker is quite new and different from the picture, so it takes us a while and several rounds to get in.
They are extremely concerned about noise. One day they sent a message asking if we were making noises and we had been all day out…if you will go with young kids perhaps is not the best option…Everything else was perfect and all the staff is helpful and nice!