Katja was very responsive to emails/texts before and during my stay and available for any questions or concerns that I had. She made check in/out easy and accessible. Her guesthouse was perfect for my 2 night stay in Santa Monica. It was clean, accommodating, and located in a safe neighborhood which was also within walking/biking distance to the pier and shopping areas. I was able to come and go as I pleased without issues. I would stay here again if ever in Santa Monica!