My family and I had an airbnb reserved and paid for and we drove from the Bay Area to LA only to have our host cancel on us. After our 6 hour drive, 3.5 hours literally passed until we checked-in to William's airbnb. Those 3.5 hours were spent in the car mind you. From being on hold with customer service, finding another reservation and them declining, even finding and paying for another reservation and having them cancel as well, it was very frustrating. Luckily I found Williams airbnb. He was extremely quick in replying that yes he could accommodate me. He and Jesse were very friendly, were there to greet us and personally show us the apartment, and where to park. The apartment was clean, had more than enough towels, extra pillows and blankets. They even provided shampoo and conditioner. It was a cute little space that had a full kitchen stocked as well, though we didn't need to use the stove for our short stay. I'd recommend William and Jesse's airbnb for a comfortable stay.