Betty made my daughter and I feel welcome before we even left home. She was texting us with questions about how she could make our stay comfortable, checking on us during our drive half way across the country making sure we were safe. We arrived after 2 days of driving and we were ready to be out of the car, to my surprise she had the mini fridge and kitchenette stocked with breakfast things and snacks to get us through until we got settled and were able to get to the store. It was so nice to know that we didn't have to battle the grocery store immediately.