We had a bad airbnb experience and now know only to use superhosts. Went to the casa del mar a 5 star hotel and Charlie bent over backwards to get us into the house asap at last minute notice. The transition was seemless. The service impeccable. Location is fabulous. Everything you could need is provided from fresh daily towels and linens by maid, to a well stocked kitchen with utensil, spices etc. Full hotel service
Attentive manager, WiFi went down he bought a new one, washing machine faulted and they had a repair man there