Thomas was a great host. We had a baby with us and he let us in a little early so baby could nap. We did have a couple of questions and he was really helpful. Kitchen appliances were great! We did make a couple of suggestions about kitchen utensils and he said he would upgrade. Also we had issue with ice maker and he responded immediately. Martin did some work in the yard and was very helpful and friendly. We were at a workshop at USC and it was about 2 miles away. We had a rental car so that worked well. It had a locked gate which made if feel safe.