Kim has a lovely 2 level home. Nice light downstairs and spacious living room and master bedroom upstairs. I prefer a tub and the master only has a stand up shower. The previous renter unfortunately was disrespectful and broke the tv downstairs, heavily stained their carpets, broke door handles. I checked in I guess same day as they checked out and therefore they didn’t have time to fix things. When I brought the problems to Kim’s attention she did quickly clean the carpet but it took almost 2 weeks, half my stay, to get the new tv installed downstairs. Kim has said she learned from experience and is now leaving more time in between renters. Kim and her brother Benji were quick to respond via the air bnb app or text which I did appreciate. It was mostly quiet except for the neighbors behind the house would occassionaly fight and blast music.
The biggest issues are sometimes I couldn’t get a parking spot close enough to the house when came home at night. Kim gives you one guest pass to park in the gated community. Hard to find street parking and not the safest neighborhood to walk at night. Think she should provide at least 1 space in her garage for parking. They also don’t allow you to use their washer and dryer, which for longer stays like mine (1 month) is important. They have a firestick to watch TV shows and movies but unfortunately there was often problems with connections so it would disconnet while watching. I found this very frustrating. Think Kim and her brother Benji, who helps her with her home do make an effort to have your stay be pleasant and try to remedy any issues.