Carolyn was great and super accommodating with a few requests we had. It was easy to check in with pass codes on the gate and doors. The space was extremely clean and you can still smell the new construction. The finishes are very high end and better than what we even have at home! There were even full bottles of shampoo and conditioner available. Parking could be kind of difficult in the evenings, but you're able to load and unload in the driveway. The location made it easy for us to get to Santa Monica and downtown even when there was traffic. Unfortunately, we didn't get to enjoy the backyard area, but it is very family friendly.