Although, I didn't get a chance to meet my host personally, her presence was felt. Everything was in order, she checked with us to see if we needed anything, and to see if everything was in order. I was originally skeptical, but the experience blew my wife and I away. The location was fantastic, local, but off the beaten path. Close to everything, beaches, Hollywood and shopping. The accommodations actually matched the pictures. We will definitely seek out Jeannine for our next trip to LA.