They met us at the door and that was about it. The AC was never turned on and it was about 80 degrees the entire stay. The first night of our trip it was 81 in the house and way cooler outside. We requested the AC be turned on because it was locked and never got a response back for the next 3 nights of our stay. Also our private room had a connecting door to the shared bathroom which we could hear seriously everything people were doing in there. When we left the house we couldn’t even lock our door. There wasn’t an option for that on the door so we left all our personal belongings at the will of other’s around us. It made our whole stay in Los Angeles not what we expected at all because we couldn’t sleep well due to the fact that it was hot as anything and we could hear and smell everyone use the bathroom at all times of the night/morning.