Diana and Naomi are great, as are their fur babies. The house is on a quiet, gated street, so you don't hear all the hustle and bustle of the city. The bed was very comfortable, there were plenty of pillows and towels. There was even coffee in the room. We enjoyed talking with Diana and Naomi, and they were very accommodating. The pets are quiet and very well behaved. I would definitely stay here again!