The location of this Airbnb was really wonderful. Unfortunately when we arrived there was no electricity available. When we contacted you and Alexis about it you both blew it off and said the city would fix it. You had your property manager come over and basically ran an extension cord from the garage through our window to one of our outlets which gave us lights and two outlets to charge our phone/use for electronics only in the living room area. We spent 3 nights with limited electricity, we had no ac/heat, no way to use the kitchen appliances (which by the way our food went bad), no way to use the washer and dryer, and no way to use the outlets in the bedroom or bathroom. This is not a proper way for an Airbnb guest to live in for 3 nights. When I texted Alexis letting her know we still had no power she claimed that we did because that’s what the property manager sent her a picture of; however she ignored my message when I told her we had lights and not actual electricity. This was my first time in California and I am so disappointed that this is how my Airbnb experience went.