It looks just like the pictures and was very trendy! There was no AC on our first night (and we had to contact Heather to ask why it was so) but she was very responsive and said that it was because a previous guest had broken the AC. She had an AC unit in our room the next day, which was very helpful. We didn't meet Heather during our stay but she made sure we had everything we needed. Overall a great stay, lovely casita, very clean, and nice view.