When we asked for early check-in, Doris asked us to check back a day or two in advance. So we did. She still said check-in was at 4PM. Her listing states that if the check-in time doesn't work for you, she'll try to accommodate. She won't really. Her refusal to be accommodating even when she could have been was disheartening. She finally relented the morning of our arrival and allowed us to check in early.
Then she asked us to show the house to some guy who wanted to see it because she did us the favor of allowing an early check in. Huh? We were paying good money to stay there for 6 nights.
We were a family of ten adults staying at the house to attend our daughter’s wedding. Doris texted us past midnight, accusing us of violating her “no party” rule, threatened that the police were being called and the reservation would be terminated. Half of us were in bed by ten and still have no idea what she was talking about. But it was stressful to be threatened in such a way in the middle of our stay.
Lastly, when Doris sent the check-out instructions, she instructed us that we are responsible for the house/contents if the alarm is not set correctly by us. Again, huh? This was the first we heard about any alarm system. We declined any responsibilty and she said to ignore the message. We’ve never had so much difficulty with an owner.