Zimi is a really good communicator and replied all messages promptly. We arrived after 11 PM and she was still able to open the gate for us remotely right when we arrived. The house location is really quiet, it has a community pool and a hot tub. The house is very clean, it’s very safe as it’s inside a gated community and also in a safe area. Our family were able to walk or run at night or in the morning, we truly enjoyed our stay!