As far as hosts go, you couldn't ask for a better one. From the request to book, everything in between and departure, Kristan was amazing. She was very communicative, reliable and the hospitatlity was a class act. I would definitely stay at this property again just for the customer service. The area is quaint and the neighbors are very quiet. The place is very clean and has everything you need, and there plenty of stores conveniently around the corner if you need to grab some extra things. It is an older town home but has a lot of room for families. The area was close enough for me to handle business in Los Angeles, but Pasadena is a great town. 5 star rating for the host!!