From the moment we arrived, everything exceeded all expectations. There were so many amazing touches (from apples in the fridge to homemade cookies). The room was very comfortable with all sorts of amenities (fridge, coffee & tea, lots of towels and personal touches). We were welcomed and cared for by Ellen, who make sure that we had the best experience possible. What a delightful stay ... we will be back the next time we come to Santa Monica.