Hi -
Thank you for having us at your place.
I, myself, am a host and I was very disappointed by your behavior as well as the amenities.
1. Amenities
Firstly, the hot water didn’t work and I had to request that it gets fixed.
Secondly, neither of the TVs worked upon my arrival. The big TV was unplugged in the back and my son had the figure it out. The small TV in the bedroom turned on but cable didn’t work so it was of no use. Your colleague, Jame, came to try and make them work but soon realized it was a bigger issue with the modem and needed to have Spectrum fix it, which would not be done until after I’ve left. Overall, I was unable to use either TV.
2. Behavior
Firstly, I was upset that you insinuated that my son was dishonest or even a liar. Jane didn’t try to turn on either TV at check in (the big tv was unplugged so wouldn’t have turned on either way), yet you maintained that she did and they worked fine. I’m a host and I wouldn’t ever make those sorts of comments to my guests before having done my due diligence.
Finally, I was bothered by a person circling around the property in the middle of the night yesterday. I had to call the police at 2.30AM to come. I felt incredibly unsafe and I can’t understand why you guys have decided to leave the gated entrance unlocked. It should be locked at all times and There should be a key for the guests. When I told that story to the man who checked me out, he shrugged it off saying it was a “safe neighborhood”. Well, it hasn’t been my experience.