I am so disgusted with this host. Myself and my wife were enjoying our evening hanging out in the living room watching t.v when all of a sudden a huge cockroach comes out of the side of the chase lounge in the living room where I was sitting. My wife was upset at the site of the cockroach and I smashed it with my shoe on the wall. I have video and pictures I took to document it. At midnight when It happened I notified the owner and all she did was offer to clean it up. Mind you no apologies nothing. I told her not to worry about it till morning. After that experience our night was pretty much ruined. We went to bed but my wife could not get a good nights sleep thinking if there was more roaches. In the morning I got up to go to the restroom and got not 1 but 2 ants on my foot. After I checked out I contacted the owner to see what she had to say about the cockroach and ants. She implied I brought them with my luggage! The nerve of this lady. Mind you all we had was a back pack with a change of cloth in it for each of us since this was a work related stay. I reported all this to Airbnb support and they ended up refunding me the cleaning fee and service fee. It was not about the money just would of liked the owner to be more apologetic about the situation. I don’t have roaches in my home let make that clear this lady has the worst customer service. Never staying here again. Beware of the roaches and ants.