I had a 30 day stay but unfortunately I was only able to stay less than a week. During my stay this unit had plumbing ISSUES not light toilet paper issues as I was told to use. It was clean when I first arrived. The plumber had to be called the first 3 days I was there and nothing was fixed. He only unclogged the toilet which I had to continue to do on my own because the toilet clogged every 3-5 flushes and he fixed the toilet handle because the last tenant broke the handle. I’m 95 lbs I cannot use heavy toilet paper. Most of
the time I flushed without toilet paper.
I had trouble locating the unit because it’s not numbered or lettered.
There were random worms & spiders in the tub.
The neighborhood is not the best looking. There was loud music playing every morning from the neighbors.
When I would walk in the unit I would smell gas but it was determined that there was no leak.
Tanya was nice and her communication was good during that time but I contacted her through the airbnb app and she continued to try to resolve the issue through my personal number knowing Airbnb does not cover issues effectively when you communicate directly with the host and not through the app. Instead of refunding my money for the days I did not stay airbnb covered my stay elsewhere for 12 days after deciding not to give my money back because I didn’t report the issue within the first two days when it didn’t become an issue until day 3. I’m a firm believer in giving a good review for good service and if I get bad service I will let you know. This is unfair I’m STILL waiting on a refund and I don’t understand how a company this successful can’t give my money back or demand it back from the host. You cannot rent out a place with non-functional plumbing and pass it off as a light toilet paper issue it is inhumane and it screams greedy. This issue should have been resolved before anyone stayed here. It was only good for showering, eating and sleeping but if you have to use the restroom its an extreme challenge. This whole process has been stressful and definitely not worth $3000/ month. I would not stay here again.