Viviana's place was lovely. She responded right away. I work in LA a couple times a month coming from Berlin, so it was relieving for me to be assured I would have a place. I did not get to meet Viviana but she was attentive with my texts and calls. The patio is lovely, with amazing sunlight- this was definitely the best part. I found it very therapeutic to leave my door open and allow the sunshine and breeze in. This upper level constantly stayed cool even on a hot day. 3 kitties on sight- very, very friendly. The place was simple and clean. Viviana provided all the essential necessities. I felt very comfortable and very content with my stay!