Sam was quick to respond to my booking and even followed up with the key information. The day we arrived he help me get another parking spot for my daughters car.
In regards to the cleaning and accuracy... I can't really comment. when we were issued keys.. it was for a different unit. it was not for the unit he stated on the ad. the unit we stayed in was 201 and it was not the nicest and clean... beds mattress are old and they are super soft and we didn't have extra beds. Again.. this was a 50/50 mistake between sam and I I guess but when I messaged back around 745pm when we checked in... I asked about he beds and he didn't respond to my message until 4 am the next day. at that point... it was too late as my family needed to sleep somewhere and his emergency contact never called me back that night.
i wish i could have stayed at the right unit to give a better review of his place which was 306... but at this point I cant only speak for what i experience.