Karim was responsive and easy to communicate with. I never met him in person, but the contacts he handed us off to were very welcoming. The suite itself is very accurate to the pictures and is in a very nice location. Easy to park a car, and accessible for some of the best spots in LA. It's a small space, but works well for 2-3 people. It does not have a full kitchen, but it is well-stocked for basic food prep. The bathroom is great! Overall would highly recommend the Del Rey Suite for a stay in LA.