Great communication. Alyssa even offered to watch our bags as our flight was much later than our check-out. Although we didn't end up taking her up on the offer it really was very helpful and kind.
As others have mentioned, this place provides a great base to explore Hollywood. It's only a few minutes from the walk of fame if that's what you've come for. It's also only a short walk to Runyon Canyon which is great.
Things could perhaps have been cleaner and sheets could definitely do with updating. However, all in all, it seemed like a fine place to stay for a couple of days if you're visiting the area.