Francois made me feel very welcome. The flat is one of four in a shared house, and the walls are paper -thin, so I did hear a lot of what was going on with the neighbors. The wifi cuts in and out, which was problematic for work, but Francois was willing to look into it, so I'm sure it will be better in the future. Anytime I had a question or concern, Francois was quick to answer, and offered to make changes, so I would recommend this place. The flat is quite small, but it has everything you need.