Above and beyond communication and responsiveness from both Rene and Thomas. We were coming from a small town to LA in the process of moving abroad, and they really tried their best to make our big transition go smoothly. The hot tub and the tranquil backyard setting were a respite during some of the craziness of a big move. We did have a little challenge with the internet during our stay, but they responded to help straighten it out, even at a late hour. Only downsides were that the space was a little smaller than anticipated (though photos are accurate), and a few corners could have used a bit more thorough cleaning and repair. But the great service, comfy bed and lovely outdoor space more than made up for it. Thanks so much for the great stay!