Katie was a nice & responsive host. We needed a place to stay for a few days while there were urgent repairs being done to our house. The check-in process was clear and easy. Location was great (but traffic is heavy for people who are not use to it) Nice quiet neighborhood, and 5 minute walking distance to many options for grocery stores, coffee shops, parks, restaurants and not too far from cool museums. We work from home most of the week and didn't have any issues with internet connection. We did, however, have a few issues with the refrigerator, which Katie followed up on a few times but never got fixed. She provided us with icepacks as a quick solution. Overall the experience was good.