Overall, a really good experience. My wife and I were in LA for a family funeral. Immediately after booking (approximately 4 days ahead), Noel contacted me, offering condolences as well as anything else needed to make the stay a good one. We arrived approximately an hour after the preset check-in time, and Noel was there to greet us, show us his assigned spaces in a huge garage, and help us carry our stuff up 5 floors to a 2-br, 2-ba apartment in a luxury complex. Noel took the time as we walked to discuss the many amenities available; a washer/dryer in the unit, swimming pool, weight room, walking/running track around the complex; a full basketball court, convenience store, concierge service, massage/spa services, guided exercise classes, you name it. We had no time for any of that, of course. The apartment is well-appointed and clean; and ultimately a reflection of the entire complex. Think of that series Melrose Place . . . a huge complex for young 20-somethings; that's the vibe. That said, Noel's place is clearly set up for bachelor living; a bachelor who's hosting his parents for a week, that is! 4 stars for that.
Funerals often turn into family reunions. This one did. My son came in from TX and intended to drive 60 miles east following the funeral to visit other relatives. He ended up throwing back a few drinks with us, and I was concerned about him driving that night. I asked Noel to consider allowing my son to sleep over, if needed, and Noel effusively agreed. It wasn't necessary, ultimately, but Noel's flexibility was over and above the call. He is extremely polite, engaging but not pushy, and very helpful. Nice accommodations plus an excellent host = 5 stars