Upon arrival on 10/30/2020, we noticed the linen in the master suite and one of the other rooms were dirty. I immediately called the host, and her initial response was essentially she didn’t believe me because she had been with the cleaning crew for 3 hrs prior to our check in. There was no initial apology, more of her making it seem like I was lying. I sent her pics and she did eventually apologize and make necessary credits to my account. She had extra sheets in the closet of one of the rooms but there was also a bag of dirty clothes with a sign that said “dirty do not use” which at that point made us kind of skeptical to if the sheets that were labeled clean were actually clean. We were a party of 10, traveling to LA from Dallas for my daughters 12th birthday and my Nieces 10th birthday. There was not enough towels to accommodate our party, we went and purchased our own. The neighborhood is fine and the neighbors were all friendly, parking is terrible. After check out, I received a message from the host asking about a mattress cover and a stain on the mattress. There was no mattress cover on the bed, and you could visually see the stain was old. In the midst of everything that we are going through with this virus, cleanliness should be a top priority, and with the hosts current cleaning crew, I do not feel they understand the importance of cleaning and disinfecting. If the host was at the house for 3 hours prior to our arrival and they still did not ensure linens were changed and all dirty linen was washed, what are they doing when she isn’t there? However, the location is great and central to all major hotspots. And George’s burgers (around the corner) is amazing!