My fiancé and I were doing a road trip so we only stayed in Santa Monica for one night. Olivier was very kind and accommodating. We didn't get to meet him in person because arrived later than expected (due to traffic, as well as stopping at sights along our way) but he messaged me to make sure we arrived and had everything we needed. The apartment was comfortable, roomy, and clean. As for the location, it isn't in the "heart" of downtown but was only a 5 minute and $4 Uber drive away. Thanks for having us!