My family came to visit LA and we stayed at Mario's for a little over a week. The apartment was spotless and Mario checked us in and gave us a good tour of the place, helped my mother with luggage and gave us all the info we needed. He was easy to reach the entire time we were there and even let us check out a few hours later as they had a later flight. The location is ideal, super walkable to everything in West Hollywood, yet the apartment is very quiet. You can sometimes hear people walking in the apartment next door, but luckily our neighbors were out a lot so it didn't happen much. Overall we had an amazing stay at Mario's!