Steve made my visit very welcoming! He explained all the things I needed to know for the area. The room had all the toiletries and towels prepared.
The room I was initially placed in had two doubles, enough to accommodate a family, which was much bigger than what I needed, but halfway through the stay I was moved to a different house with a single king, however the room much nicer than what I had expected. I definitely would have paid much more than what I did if I had reserved this room, so it was a very nice upgrade. This was due to him being overbooked, but I did not mind at all!