I was suppose to stay one night, unfortunately I had to returned back home for a family emergency and he refused to issue a one day refund. I own two rentals myself back in Florida and this is not how you generate repeat customers with this type of disposition. Under extreme conditions, I have always considered tenant's needs, but I feel his lack of compassion and demeanor toward my predicament, was uncalled for. Plus, this is not the nicest studio I stayed, the AC unit was loud and this was not the nicest part of Culver City.