Karen was fabulous! She is friendly, kind, caring and helpful. She made recommendations for restaurants and hiking. She made my wife and me feel at home. The casita had all the amenities we needed and more. The porch had comfortable Adirondack chairs, there was a table on the lawn for outdoor dining. We had easy access to the washer and dryer. It was clean & very organized. We felt comfortable and safe. Access to the casita was well lit. Although we had a car (and she provided a parking pass), the Big Blue Bus for easy transport throughout the city was a 5 minute walk. Mini scooter & bicycle rental stations were close by, as was a municipal park with tennis courts.