Pros: easy to find, listing photos matched what we got, friendly neighbors, great location, good closet storage in apartment, working appliances, two parking spaces available, underground garage parking, secure garage door with remote control access.
Cons: terrible cookware and cooking utensils, 1 broken toilet, broken towel rack, not enough towels, elevators regularly broken and stairs not easily accessible, gave away 1 of our parking spots to another tenant (but they refunded us for the days missed), filthy bathroom vent fans.
Crowded for 2 parents with 2 toddlers. We stayed for over a month. We weren’t on vacation; visited LA for chemo treatments. Needed to move out early but elevators were broken. When calling for maintenance service we were told by customer rep that since we were leaving early it wasn’t their problem. They only cared if it messed up their booking schedule. Complained to another rep, they sent us $50 to Amazon. Was enough to meet basic needs but won’t be back.