We had a great time at this place. The house was exactly as pictured and it was a new townhome. When my family and I first arrived we had a miscommunication issue with our host, long story short, we end up coming to the place a day earlier then originally planned. We noticed the place was not as clean as it should have been but, it wasn't terribly dirty. We notified Carlos and made him aware of this issue and that is when we found the miscommunication that had happen between us, thru email. We were not scheduled to check in until the next day and the cleaning lady was not supposed to show up until that morning. When I spoke to our host and we realize there was a miscommunication issue, he immediately came over to discuss the miscommunication face to face and called his cleaning lady and had her to come clean the place. He told me verbally, the large discount that he would apply and gave me the instructions to go back on Airbnb website to book that extra night. We had to leave for about 4 hours to give the cleaning lady an opportunity to clean the place which, was okay with us. Carlos immediately called Airbnb and let them know of the discount that we discussed. He had taken care of everything before I was even able to go to the website to book the extra night. Airbnb also notified me to let me know that my host will be giving me a discount on the night and wanted to make sure everything go accordingly and if I had any questions to give them a call. When we return, the house was very clean.

Carlos was such a great host and we appreciate him for accommodating us earlier then we originally booked for. Whenever I emailed him, he always emailed me back within the next hour or two, if not sooner. He was such a wonderful host and I will recommend this townhome to anyone.