Isaac is a very good host, he is quick to respond to messages and any issues that arise. Keep in mind that this is not a single family home, this listing is in the first floor of a two story house. During my stay, there was a water leak presumably from a jacuzzi in the second floor unit. I could also hear loud music and water. Nevertheless, Isaac was quick to respond and told the second story guests to keep it down. Isaac is very understanding too, he refunded the time I couldn't spend in one of the rooms due to the leak / other drama with the second floor people. Overall, this is a good place to stay.