Melissa was fantastic, we asked for hiking trail/restaurant recommendations and came back with a plethora of information. She gave us the tour through the house and made us feel very welcomed. During our stay she was always quick to respond to any of our texts. The home is on a nature preserve which was absolutely ideal for our trip - we were able to hike trails just steps from our doorway that were absolutely fantastic. The beach area closest to the house was by far what I'd say was the most beautiful in Malibu. There was barely anyone there except for several kite boarders which was fun to watch. You're a few miles from restaurants/grocery stores so everything is within a short distance.