Pros: great communication! Very easy to reach someone to help with any issues that arise. They take care of the problems right away (although there were quite a few issues that arose). Complementary cleanings and car wash. Close to public transit/Trader Joes/freeway. Smart locks and smart thermostat. Pool and gym were open even during the pandemic! The front door people were all great and really helped out by helping get food delivered and packages directly to the apartment. underground reserved parking. in unit washer/dryer.
Cons: Wasn't clean on arrival, even after cleaning there was still pet hair on the floor. Shower curtain was filthy, duvet cover was torn. They took care of all these things within a day but I would hoped they would have done that before I arrived. There's no coffee table. Recommend buying your own sheets. The mattress is pretty uncomfortable.