Lisa was very hospitable and friendly. My flight was delayed by 3 hours and I was unable to check-in at the agreed time, but Lisa waited for me so that she could greet me properly. Her house is very organized despite the many different kinds of people that stay there. She provided me with a clean towel when I forgot mine. The check out time was very flexible. I will be sure to stay here if I am ever in the Los Angeles area again.