Loved the house and the host was really nice and easy to work with. I was not aware that I needed to meet the host in person to take the keys though. I thought there would be a key-code lockbox that would release the keys. This assumption was based on all of my previous rentals. This served to be a bit tricky and lead to a small hiccup, but Gloria quickly made an exception and allowed my guests to take the keys instead of me directly.