The place was convenient for its location, near to where my relative lives. It could use some TLC (dead or dying house plants, worn out washcloths, worn counter surfaces) and could be better stocked for water, coffee pods, teas. The bed was the best part. The difficulty with the entry code was due to being sent two different codes, and the keypad was not visible until you pressed a key. But that first press is not a "wake up" press, it is the first number of the code, so you have to be careful to hit the right spot on a completely blank keypad. Lighting down the stairs was poor but I had a flashlight on my phone.