I didn’t know this was a downstairs apartment. The outside picture was not shown in listing. Although it was fairly quiet, it would have been nice to know. It was an older home and the electricity blew at one point when lots of lights were on and someone used the Keurig and toaster at the same time! Shanguo was very attentive and it was remedied quickly. Also, it was very cold in Pasadena and the front bedroom had no heat so Shanguo brought over a nice heater to use. All in all things worked out pretty well.