I was greeted upon check in with the key and everyone was very friendly! I was always greeted by name and they always made sure to ask if I needed anything. The hosts made sure my guest and I were comfortable. The unit was clean and comfy it felt like home. There was coffee and tea which was a nice touch. There was a tv in the living room and in the bedroom. I loved the shower it was very nice. The guest house has everything one needs to feel at home and as I mentioned before the hosts were very friendly and accommodating.