Location was excellent and cleanliness was superb. The house was very well equipped with towels and toiletries. My only gripe was the shower faucet was not working, the handle would freewheel and was difficult to control the water and temperature. I contacted Helene to let her know which she stated she knew about it from the house cleaner before my stay. Helene then scheduled for a plumber in the afternoon which worked out since my family and I would be out of the house. A plumber was scheduled to fix the faucet in the afternoon. When I arrived in the evening, I checked the shower faucet and it was still broken. I let Helene know about it and she tried contacting me while I was out at dinner to setup an emergency plumber. Since there is only one bathroom, my family and I could not shower our last night through check-out. I wish Helene was more proactive about fixing the shower faucet when the cleaners let her know before my stay and/or scheduled the emergency plumber during the agreed upon afternoon time slot.