We stayed three nights and really enjoyed our time here, minus a few factors. First off, this place is beautiful and spacious. Definitely felt like a treat with the high ceilings, brick walls, and cute decor. The place was clean and comfortable and I loved all the little details put into this place. Location was close to everything in DTLA, though the surroundings weren't the best.
Unfortunately, we did run into a few issues during our stay. First off, they sent a (very long) list of check-in instructions and though they sent the codes to get in, they didn't send the info on getting the parking pass even though we paid for it ahead of time. They did respond pretty quickly but that was another thing. This place is run by a company that has multiple responders that made communication confusing. I had to repeat things a few times because multiple corresponders were addressing my question. Second, the wifi was pretty slow the entire time and went out one day and we had to wait to figure out how to fix it. They eventually gave us another wifi network to use which was faster. Third, they were missing body soap so I would recommend bringing your own toiletries in case.
Overall, we did love our stay and would consider staying here again. If you're looking for a beautiful space to relax in, explore DTLA, and don't mind slow wifi, this is the place for you!