Cindy, Laura's mom, greeted us and showed us to her guest suite. She explained everything we needed to know and how to get the best use out of the room. It is a converted 2 car garage with a new bath added, so there is a lot of space. It was just as expected from the pictures. This was our first visit to LA and it was during a heatwave. We were very glad to have the air conditioning unit but within a few days the nights cooled off enough for us to use the screen door at night and sleep well. She has everything labeled in case you forget instructions or needed to find anything. Her goal is definitely to make you feel welcome and it worked!! I would stay again when I'm in town!