Regina's studio is exactly as it appears in photos. Regina herself was gracious, pleasant and very accommodating. She provided a pack n play for my toddler daughter complete with linens and left bottled water and chocolates for us as a treat. The unit is very private. As others have noted and as you can see from photos, you do have to walk down some steps to get to the unit, but it wasn't treacherous and we managed just fine with two suitcases and two little kids in tow. The futon bed was surprisingly comfortable! Only small downside is that you can hear the upstairs noise above you. Regina told us to text if it got too loud so she's well aware and willing to address if needed. All in all a great stay!