This was an ok spot floors sometimes are not very clean at first I tried to let that go and just relax I've booked with them numerous times out of pure desperate need but this last visit did it . Horrible customer service I was trying to book another 2days and the host wasn't available I believe that the person does not exist because all the guy at the front desk would say is Andy is not here I am not Andy I explained I am trying to complete my Airbnb can u please help me he said you have to wait I asked if he knew how long I would have to wait roughly he said again I have to wait I explained that I had now where else to try and he refused.. as I was pulling of he sent me a message via Airbnb saying just....Sorry then he declined my request to book .might I add he kept telling me he didn't see my request to book but within 5 of me driving off he declined my request. He has always left me a good review on Airbnb I don't understand what kind of service this is .How does this seem right SHAME ON YOU MISSION MOTEL ON LONGBEACH BLVD . CLEANING STAFF IS NICE I WISH THEY WAS AT THE FRONT DESK...