Positives: Lina was excellent in communicating with us. The house is stunning and the view is just superb.
The stocked fridge of soda pop was a nice touch.
Negatives: The house had some pretty steep cleanliness issues upon arrival — including broken glass on floor of one of the bathrooms, no toilet paper in most of the bathrooms, a bunch of dishes in the dishwasher that we didn’t use when we arrived, and a number of other things. We shared all of this with Lina who was quick to respond and try to make things right including ordering extra cups and spoons and toilet paper from Target and getting it delivered to the house.
We were left with hand towels instead of actual towels in some of the bathrooms and had to do laundry to get clean towels.
We had very few plates in the kitchen to use.
The hot tub gets hot after a quick text to Lina. The jets did not work. It was like taking a hot bath.
The amount of cameras outside this property felt extreme (note, despite this, we felt private despite the taped up cameras inside the house in the front doorway).
The garage was left a hot mess. And I think this might be a room that was not supposed to be open to guests but the cleaners may have mistakenly left it open for us.
There was a constant beeping sound coming from a locked closet in the main area. After some texts with Lina, she sent her maintenance guy, who happened to be the owner (maybe her husband?). He came in and fixed it. He said it was an alarm of sorts.
An electric fuse for lighting blew downstairs. After a few hours of texts with Lina, we determined it was electrical and she directed us to the fuse box outside.
The 9pm curfew at the house seemed okay upon booking but odd when we were at the house. We would most certainly like to use the hot tub or pool after hours for the price we paid to rent this place.
Given some of these troubles, Lina waived our cleaning fee.
There’s more but I’ll just say I think all of these items are fixable and maybe just a one time issue.
For the price, I’d expect this to be a top notch place without the issues we experienced.
Good luck!