My experience was not pleasant. I arrived to the townhouse with instructions that the key would be in a lock-box on the doorknob, however it was not there. I was then told to walk two blocks to the Starbucks to wait for Kedje to come and see where it was. I then waited for 45 minutes with all of my luggage at the Starbucks until he arrived, making me late for my dinner that evening. I was told that the key was not there because the other AirBnB guest had "forgot" to put it back on the door; I was also told that this was the second time she had done it during her stay. I do realize that this was not the host's fault, but it did not make me feel confident in being able to get into the house when I needed to. After we got into the house, I awkwardly waited in the bedroom while Kedje changed the bedding. He was a nice guy and showed me the bathroom and bedroom. When I got back to the room after my dinner I was expecting a comfy sleep, but the bed was very stiff. I did not sleep well at all. I do acknowledge that the initial key issue was not the host's fault, however I did end up leaving a day early because I did not feel confident that I would be able to get in. Overall, I was not satisfied.