Ed and Terry are extremely gracious and accommodating hosts. They were available and immediately responsive to my needs and very good at problem solving. The apartment is straight-forward and well organized with terrific manuals, labels and instructions. Immaculately clean. Easy access with excellent entry system via Ap. Overall quite a pleasant experience. It’s well located in a charming part of Venice. Which in the winter can become chilly. Unfortunately, the heating wasn’t adequate but Ed immediately rectified with space heaters that solved the problem. The internet and cable system were interrupted and the signal was weak but, again, Ed immediately attended to the problem. The pullout sleeper is stylish but not very comfortable. But the main bed mattress is really great! It’s a well maintained, well appointed property and the hosts have anticipated your needs. But less luxurious than photos might suggest. That said, highly recommend this comfortable accommodation with superb hosts.