Pros: easy check-in, very spacious, toilet paper & paper towels provided, basketball hoop was a hit, Cherokee is very friendly, communicates well and did provide a slight refund.
Cons: the place is VERY dirty, dishwasher doesn’t work, couches are terrible (1 has electric recliners on either end but only one side at a time can be used, the other couch is 2 pieces that continually come apart ), patio and balconies feel as though you could fall through at any time. Main patio has at least one very soft spot and one of the upper balconies has soft spots as well as a spot that has already given way. This made them useless as they were obvious dangerous. I received a message from Cherokee on the day of arrival informing me that each bedroom has its own portable air conditioner. However, the one in the master bedroom along with the one in the bedroom beside it, cannot be used at the same time or else the breaker will blow. This was extremely inconvenient because the upstairs gets very warm day and night. I would sweat just trying to get ready for the day and even when I was trying to sleep. This is coming from someone that gets cold easily. Smoke detector in the master bedroom went off at 8am on our last day of vacation and my husband had to get out of bed and retrieve a step ladder from 2 flights down (the garage) in order to be able to reach it to turn it off. We actually had to remove the battery because it started to go off 30 seconds later. There was no smoke or steam in the room. Everyone in the house was asleep prior to it going off.