The home already had a couple/visitors inside at 5pm (check in is at 4) and clearly didn’t checkout yet my mother and aunt (very religious ) witness this while the couple/visitors where storming out of a bedroom with take out food and drinks. Place was dirty and outdated with a broken couch nobody could sit on which they wanted to pick up randomly one morning without a 24hrs heads up so get ready for a spontaneous visit by the host. Host told me to make it right they will refund two days which would equal the value of a small hotel stay for my mom an nana so the rest of them family (not so religious) can stay. Later at the end of the trip they told airbnb they never did and only are ok with one day! Now i have to call my cc company to seek further assistance, airbnb confirmed they did agree to cover two days via phone call (luckily recorded) so hopefully they will help my cc since they have agreed with me on this experience and was trying to get me a full refund which i didn’t even want ! Just the two days out the five that was positioned to me to get a clean nice hotel for mom an nana. Very stressful and very inconsiderate host. Don’t set expectations with solutions you can’t honor! A business isn’t intermittently accountable they fully are.