They should really mention online; that you can’t pay the deposit with the same card you used for reservation. I had no where else to go. And I even offered to show my online banking routing number etc, but I got a “no can do” cause my card which I used for many essentials for over two years didn’t have a name (my name) on it.
Maybe make the deposit and the online Payment a one payment thing, so people aren’t out here thinking they have a place to stay for the night when they actually don’t. Thanks.