Eitay was very friendly and quick to respond to our questions. The instructions, check-in, and check-out was super easy. The home is beautiful and very clean. There were cute little hotel-like toiletries in the bathrooms. The house is 15min from Universal Studios in an upscale neighborhood. We had off-street parking and felt very safe throughout our stay. We highly recommend Eitay's home and hope it's available next year when we go back. 5-stars for sure!!!