Wow .. where to start. First off please read the reviews, the HONEST ones that
Is. All the complaints they are talking about are TRUE. I even messaged her about a recent one that I seen before I came saying that the house was TERRIBLY UNSANITARY. I asked her to please make sure it’s clean because it’s my fiancé’s birthday and the COVID 19 is going around so I wanted to make sure everything was great for his birthday. She stated that the man that wrote the review was lying and just trying to get money. She promised that the house would be nice and clean . So I let it go.....So we land at 1:30 check in is at 3 I ask her can I check in early . She states that the cleaners are there 2:30 would be better (30 min before check in ) so we went to get something to eat didn’t get there until 3:15ish. My fiancé is looking for the electric gate that she stated she had ..NO ELECTRIC GATE ..it’s manual so we were outside of the gate 20 min trying to figure out how to open it and the whole time he had to manually move the gate all the way over to get in . So once we finally drove into the driveway we are greeted with trash from the previous stay , plungers outside and 2 dirty mattresses in the yard ..we go up to the smart lock to put the code in she gave us and it didn’t work tried 10 more times and it didn’t work. Called her back to back text her back to back . NO RESPONSE FOR 3 1/2 HOURS AND IM NOT EVEN LYING!! She stated she was out of town (with our money ) and reception was bad HORRIBLE INCONVENIENCE to be waiting and she gave us the wrong smart lock code smh. So we go into the house and is smells TERRIBLE dust everywhere counter tops dirty. We go into the bedroom and pull back the covers and there’s stains all on the sheets and covers just DISGUSTING we had to go buy our own.bed is so low and noisy. We go outside to the backyard it looks ALRIGHT until we keep walking and see the gazebo seats have old sheets on it dusty and dirty like it hasn’t been cleaned since she moved in there. We go to the pool next and there’s stuff floating all in it someone’s dirty pool shoes and socks where left outside. My fiancé puts his hand in the water to see if he can smell chlorine. NO CHLORINE SMELL AT ALL! SO after all that we call MAY with our complaints.. of course she doesn’t answer so we leave a message about all the issues and she writes back a day later stating that we paid to enjoy the backyard of the house not the whole house so we shouldn’t be worried about the nasty mattresses or garbage in the front . Which is absolutely absurd seeing as though we paid almost 3000 for the WHOLE HOUSE to be clean not just the backyard which that wasn’t even clean .It
Was the 4th of July Holiday week so couldn’t find anything to accommodate us ASAP but as soon as something became available we left to go to a hotel and checked out 5 days earlier cause we just couldn’t take it!! Just a nasty house that looks like it needs to be decluttered and made over. Host is rude and doesn’t respond asked if there was anything she could do. We asked if the cleaners could come back she said yes and they DID NOT so we had to leave!! By far the WORST EXPERIENCE I EVER HAD!! WOULD NOT RECOMMEND PLEASE READ THE BAD REVIEWS THEY ARE NOT LYING !!! THIS IS A CATFISH AIR B N B FROM HELL!! NOTHING LIKE THE PICTURES!!