Kaj was just wonderful and made sure that all our questions and needs were answered. He was very responsive and made sure that I had no worries in getting in and getting settled. The condo is lovely and it was wonderful to stay there right on the canals. There were 3 adults and a child staying at the condo and that seemed just the right number. We even made a Thanksgiving dinner at the condo, turkey and all the trimmings, so the condo is fully usable-- not simply as a hotel room. I would definitely stay there again.