Andrew was lovely to deal with. However I was disappointed to arrive and find out another bedroom was being rented out by a male traveler and also a tent pitched in the backyard with two more travlers who would come inside to use the same bathroom. Not impressed!! I felt very unsafe and upset. Especially as the regular tenants would all be away over the period of my stay. So I was essentially left in a house with men I and they did not know. I asked for a refund and was then stressed to find alt accommodation at 5pm. Andrew was understanding and apologetic and immediately offered me a refund.