I booked one of their rentals 2 months in advance. Living the Dream staff called me from 3 different numbers the day before I was to check in to say there was a gas leak and I couldn't use the house. They tried to switch me to another house for one night instead of the weekend I booked. I had to scramble to find another place to host my birthday party. It's been more than 2 weeks and I have yet to receive my refund.