The house was beautiful, exactly as described and so grateful to the other people who stayed there and described it. However, Melissa herself is the crown jewel of this transaction. My plans were all over because of the weather, some issues with aging parents, work changes and there are no words for the kindness, flexibility and communication. I have used this service repeatedly but never have I had the kind of experience Melissa provided. Again, the house was an incredible sanctuary—safe, beautiful and has everything you could ask for! Can’t wait to go back!