Joanna was so helpful and so nice. I was new to Los Angeles and felt like I was in foreign land. She was nice enough to inform me of parking rules, and even tell me the closest grocery store. She also gave us tips on places to eat. The room looks just like the pictures! It was very clean and nice to have your own bathroom. just remember that there is no microwave LOL!, But other than that it was a wonderful stay and I recommend Joanne as a host.