Valerie did e-mail us ahead of time with all the needed information for our stay, I did reach out to Valerie on the day of our arrival to ask about coffee maker & got a response asap but after that was crickets, never heard a word , email or text to see if arrival went smooth; I'm not a needy person but I thought a " host " job was to make sure everything was status quo ... Just felt some communication would have been an added plus