I have stayed at this place for two months while preparing for a professional standardized exam. Frank was very prompt at responding. Although the walls were a bit thin, my neighbours at the time were very courteous and quiet. For a person who values absolute silence while studying, I could barely a recall a time when my concentration was being broken by noise. The internet was fast, which was crucial for me since I was completing the majority of my test preparation online. The washers and dryers worked well. I did not experience any pest problem or water/plumbing issues. The bed was quite comfortable. The neighbourhood was quiet and peaceful. I used the Pasadena transit to get around. The closest bus stop was an 8 min walk west of the property on Lake Ave. Lastly, I liked my unit in particular because it receives a sufficient amount of sunlight while also being located off to the side for extra privacy. If you have any problem, let Frank know, and he will fix it.