As a newbie to Airbnb, I had some initial questions & was slightly skeptical about the whole proces but Charlotte was very responsive to all my questions & accomodating re: arrival & departure time. Her place was clean & true to the pics in a quiet neighborhood yet very close to lots of Hollywood favorites.
She was able to personally greet us & took the time to make some local suggestions over & above the GREAT welcome packet she personally e-mails you once reserved. This was a fabulous resource especially for anyone not familiar with the area....you can clearly tell that she has experience in property mgmt. & takes pride in hosting out-of-town guests. We definitely hope to stay again on another LA adventure.