Joani met us outside and assisted us with locating her off-street parking, then brought us inside and gave us the tour of the apartment and showed us all the amenities. Such a lovely and luxuriously comfortable place to stay. Extraordinarily plush bed and bedding, all top quality. Thick and soft designer towels and organic toiletries. Coffee, tea, microwave popcorn, soft drinks, water, organic milk, fresh fruit and more for breakfast. Everything a guest could need or want. Great neighborhood in the heart of west Hollywood. Over the top experience!