The house is in a good location to get to alot of things. There is always traffic to deal with but we were 30 minutes from Universal Studio's and about 30 minutes from the Burbank Airport. There is a route over Hwy 27 to get to Santa Monica that only took us about 45 min...much better than fighting traffic on 405. Shay was very good at communicating. we needed a few more towels and a few things for the house that seemed to be missing for use and they bought them immediately to us. We blew a breaker one morning and they told us where the breaker bix was within 5 minutes so we could reset it. They have had some issues with their cleaning crew but are aware of issues that need worked on and are on top of fixing that. All in all the house worked great for us. Having the pool right in the back yard was wonderful for our grandkids...they swam almost everyday. Food for Less grocery store is 1 block away and Costco is only about 3 miles so easy to get groceries. Plenty of other stores that are all within 5 mile radius.