Laura was very accommodating. I was arriving late but she made it very easy to check in. The room was just the right size for me and fit my needs well. The bed was comfortable, there was cable TV and internet provided (though I didn't spend much time in the room while I was there). There's an outlet close to the bed, which was convenient, as well as a remote next to the bed to control the AC and another to control the ceiling lights and fan. The shower was very nice, good water pressure and heat. The sweet spot on the hot water knob was at about 1 o'clock.