The communication was transparent and quick from when I booked till I walked into the Airbnb, as soon as I got out of my transportation, Thames was right at the lobby’s door to greet me and give me a tour and inform me of the entire buildings facilities, the building is located in the heart of downtown so if you are looking to get to places and save money on transportation this is the perfect destination and the bulding has security so you feel so safe and secure. Once we entered our air bnb it looked just like how you can imagine it from the pictures it’s quite beautiful and calm inside even though the city can get busy during rush hour but that doesn’t last long. Thames was attentive to our needs and letting us know if we have any further questions or concerns is to let him know and he was quick with the response. He was really genuinely nice and you can tell he works really hard to keep up the Airbnb and to please his guest and the best you can do as a Airbnb guest is to return the favor is to respect and abide by any rules he might have. I had the best birthday stay and would love to stay here next time I am in the area.