The communication could not of been with more care, sensitivity and gratitude and available/fast responses. Location is private and so easy to access many directions (freeway to 405, Areas in the Valley and the 101 etc). Parking is plentiful, such a quiet street and so easy to check in and have a feeling of your own oasis and private space. Clean, clean, wonderful water pressure in shower and such thoughtful touches all around. My favorite place to stay in L.A. and we would love to be back soon!