Kelly's place is absolutely gorgeous, eco-friendly and perfectly appointed. She's thought of seemingly everything that a person might need during their stay, and has the most impeccable eye for detail. She welcomed us on our first day and we had a lovely chat. She is a very helpful, friendly person.
We only had one issue: on the last night, after a long day of meetings in the city, an old friend stopped by to visit. We stayed up chatting until after 1am, but were not playing music or "partying" by any means. When we originally checked in, Kelly mentioned that the wall between our place and hers was "sound proof," and the listing is advertised as an entire home/apartment; so it didn't cross my mind someone would be bothered by this level of conversation. (We later found out that the loft is actually an extension of her own home that she sometimes opens up and uses as a guest room.)
That evening around 1:30am, I received the following note from Kelly via Airbnb message and text: "Sorry, to have to say this, but i ask that guests let me know if they have guests, and any guests not on the reservation, need to leave by midnight.....and if an additional person is staying the night, there is an extra charge."
I went back and reviewed her listing, house rules and our prior correspondence; and was unable to find this policy documented anywhere. It honestly left a bit of a bad taste in our mouths after an otherwise lovely stay. We are adults traveling on business. Had I been aware that guests needed to be announced and/or paid for, I would have been happy to do so (or to have met our guest elsewhere) to have been spared the embarrassment of sending our guest home prematurely.
Everything else was great, but I'd recommend posting this policy more explicitly to avoid future issues. Thank you!