My boyfriend and I had a great stay at the Hollywood Hideaway! Alicia and Julie made the arrival process easy and were flexible on arrival time. The studio is exactly as pictures and immaculate with a wide variety of amenities. We walked almost everywhere so the location worked out well. We didn't interact with Alicia or Julie much but they made us feel welcome and we would of felt comfortable reaching out to them if we needed something. Overall our experience was fantastic!