Up until the trip, Justin was quick to respond. The day of check in, it stated that I would receive directions to check in at 3 but I had to reach out for the directions. Once we received directions, we then checked in. During walk through of the air Bnb we found multiple concerning issues. There was fresh throw up stains throughout the master bed comforter, hair in all other beds, hair on bath mat in downstairs bathroom, gas smell throughout the 2nd floor, no dust pan, no hand soap, no backup toilet paper/ paper towels or extra trash bags. We spent our first night cleaning (I have extremely bad allergies) due to the amount of filth and dust and had to wash all linens. We went to grab towels and 3 of the body towels had stains on them as if they hadn’t been washed. We reached out to Justin about these concerns and there was NO response the entire trip. Not to mention we’ve had this trip planned for months so this was very disappointing to experience during Christmas with our family.