The place is dirty. We cleaned the fridge and bathrooms before we could even use them. There's a lack of dishes (plates & cups) available. A mattress pad on a box spring is unacceptable as a bed, especially for the money we pay. The patio is not usable, the door doesn't even open.
Also, on our checkout day, a man unlocked the front door and let himself in ~45 min prior to us having to check out. He told me he thought we would have left already and wanted to clean because the next people wanted to check in early. This was news to me because the owner did not contact me asking for us to leave early.