This unit was perfect for our family of 4, with 3 pre-teen/teens. The layout was very comfortable and gave everyone their space. The kitchen had everything we needed for our stay. The unit was very clean and had nice, with newer towels and bedding. The beds were very comfortable. The location of Trader Joe's right beneath the building was extremely convenient for grabbing groceries. Loved how close we were to many restaurants (especially Napa Valley Grille, Ministry of Coffee, Pinches Tacos and Frida...all on the same block essentially!) and shopping. The kids were very happy they could walk around Westwood Village and shop at some of their favorite stores (like Urban Outfitter and Brandy Melville). We were in Westwood visiting UCLA and family. We drove to the UCLA parking garage, but on our next visit we will probably walk. The apartment building is so close. It was really nice to have a washer/dryer, so we could wash our sandy clothes after beach visits and also have clean towels every day. I was surprised at how quiet the unit was, given the location of the building right in the heart of the Village. There were a couple of nights you could hear loud music if your window was open, but it was over the 4th of July holiday. It did not bother us at all. My kids wished there was a hot tub in the pool area, but that would be our only "complaint". It was not a huge issue, as there are jacuzzis (and saunas and steam showers) in both the men's and women's locker rooms near the pool area. It took us a couple of days to figure out the best ways to get in and out of the building, as it can be a bit confusing. However, the fact that Carlos met us at check-in and took the time to walk us completely through the building and all the entrance/exit points, made figuring it out much easier!! The first couple of days I had some questions on getting the tvs/cable boxes turned on and I sent Carlos a message later in the evening. He responded several times right away to make sure we had it all figured out. I was not expecting such a quick response. Overall, this was such an easy experience with the location, ease of check-in/check-out, having Carlos available to answer any questions...we really couldn't imagine staying anywhere else on our next visit!