Joseph and Charles were very sweet with us. The room is wonderful, with a super confortable bed. The floor and furniture were clean. The bath have all we need, including soap and shampoo. The kitchen were available to us and i take some ice many times (rsrs). The location is great, in the heart of west Hollywood with many restaurants and nightclub really near. Our car stay in a private parking for guests. We don't have any problem in our stay. In our last day, Charles give to me some tipical California (big) oranges and (delicious) apples. We enjoy the room a lot!