AVOID AT ALL COST!!! This is by far my worst Airbnb experience ever, this people are thieves, they offer a suite that is really a bedroom in their house with a curfew, they really believe they are doing you a favor by hosting you, they want the money not to give any kind of service for it! I asked if late arrival was possible and she said yes, I landed at 8pm didn’t have any information on what to do, later she gave me a bunch of confusing and misleading information with no photographic reference or anything to help me navigate the street that is a split street with lots of alleys in both sides, I told her many times where I was and she didn’t want to help with more than resending and repeating the same information over and over, no pics no location on whatsapp nothing, she ended up sending her husband to find me, a very ordinary and rude guy that met me at the door and treated me like if I was stupid, he was so rude that I ended up leaving, I talked to Airbnb and they called her to “mediate” and even though I did not passed the night in there, she didn’t want to refund me nor even the second night or the cleaning fee, this greedy, self-center people are the worst you can find here, so don’t lose your money move on and look for someone professional. I have hosted over 1500 people in this platform with all sorts of arrivals and they always had all the references they needed to work the building out, and always refunded money that I didn’t earned.