My 2 biggest concerns:
1. While we were out our personal belongings were touched and moved to a completely different unit without our consent.
2. I was moved to a room that did not fit the description of what I had paid for.
Honestly this is a stay I want to forget.
I try to usually be a very easy going person, but this is something that cannot happen again to any future person who decides to book here, so please read this before deciding to stay here!
I booked for unit no. 1 (my airbnb receipt states apt#1) which was advertised as a 1 bedroom with two beds. Prior to arrival the host let me know that my unit was actually going to be unit no. 5, which at first I did not question because I thought they would be identical units. However, upon arrival the host then told me that unit no.1 was actually free and I'd be staying here. I was checked into studio unit number no. 1, which was the 1 bedroom with one of the two beds located in the living room (what I paid for and description was accurate) .
During the first night of our stay I was out and noticed I received a missed call from the host around 10:50pm. Before I could try to call back I received a text message from our host letting me know that we were actually going to be staying in unit no. 5 and that she had already gone into unit no. 1 and removed our belongings and moved them to unit no. 5. THIS MADE ME EXTREMELY UNCOMFORTABLE! I spoke to the host on the phone letting her know I was making my way back to the complex.
After a long day I quickly made my way back to the complex around 11:20pm to get my new keys and figure out why I was moved. From what I understand, the host needed unit no. 1 for other guests and there was already a Do Not Disturb sign on unit no. 1.
Unit no 5 was COMPLETELY DIFFERENT than unit no 1. There was no bedroom and only one bed. Which makes me wonder why I was going to be given this unit in the first place if it did not fit the description of what I booked for? This also brought up the question as if there is a priority in guests who stay here. It just did not add up.
After this we felt extremely uncomfortable with the duration of our stay and just wanted to get out of here.
If I could have afforded to cancel and book a new airbnb I would have.
Everyone please be safe when choosing a place to stay!