Ok let me say this before y’all look at the number of stars the location was perfect! Being able to explore Hollywood and not be too far from downtown LA was perfect. The house was clean and ready as expected. Couple things that took me from a five star to a three star. First the access code. I never initially received it as promised and didn’t remember until i landed. I tried reaching out to Philip and no response. Luckily i remember his assistant emailed me and she was able to get a code sent out. I would have been ok with just that however it was no communication during the entire trip not even a follow up regarding the phone call. Second as far as the entertainment feature of the house the television which was there was great just not having batteries were not. Again tried calling both him and his assistant to see if i would get reimbursed never received a call back or anything. Again it’s just batteries but still the principle of a follow up call. Last the construction of building immediately next door. Now i know this is out of Phil’s control however knowing that ahead of time would have been nice. I believe that something that should have been part of the description stating that. Unwillingly being woken up at 8-9 in the morning unexpectedly on vacation is not fun. Overall love the house, and the location i just think more communication, heck any at all could have made this experience much more enjoyable.