Jason and wife were gracious to offer any help if we would have needed it. They were not obtrusive at all and we had complete privacy during the time of our stay. The location is a nice and quiet residential area of Altadena in California, a town where one cannot find much if any of AirBnB places. The facilities were pretty clean and tidy with the essentials that one needs for a visit. Instructions for appliances and fixtures were well detailed both orally and in writing, and communications through email were prompt and useful. A good choice for us...