I’d like to start off by prefacing that I am a seasoned traveler, as I’m on the road consistently for work (I’m an ICU travel RN) for the greater part of 10-12 years. I have rented privately and through air bnb many times, so I am well versed in short term furnished housing and what comes with that/issues that can occur.
I’d like to split this review into two sections to explain the motivation for my poor rating.
1. The hosts. Never in all of my experiences working with hosts on Airbnb or landlords otherwise have I ever been treated and/or talked to in the rude, condescending and overall unprofessional manner displayed from both Jeremy and Fede, but most especially Fede. From the moment I showed up to move in, Fede displayed an incredible amount of unprofessionalism and pure impatience as I was reaching out to see where I could park (as I pull a small uhaul trailer to move my things) until I was unpacked. While trying to explain that my car w/uhaul would not fit in the assigned space until I dropped off the uhaul, Fede (and I quote verbatim) said “I don’t know what to tell you, we gave you a parking spot and that’s it”. After going back and forth with him on the phone for 10 or so minutes, I ended the call as it was clear it wasn’t going anywhere. I managed to move in successfully, after which Fede showed up unannounced with a rather insincere apology as he “didn’t understand” what I was referring to in regards to my uhaul. Rather hard to believe that one would have no idea what a small trailer on the back of a car looks like, but benefit of the doubt was given.
Throughout my stay, I had numerous issues with the place/the neighbors. The only timely responses received from the hosts was when it was a maintenance issue. For all other reasons for contact, I either received no response at all or generic responses that did not address the concerns I reached out for.
Lastly, despite these issues with the hosts - I reached out a month before the end of my reservation date to extend the leasing period as I extended with the hospital I’m at and the commute was ideal. I was met with the response that they had rented out my unit, and they had no other availability in other units. When on the phone with both Jeremy and fede, both were incredibly impatient, rude and showed no regard or respect for myself as their current tenant. I questioned why they were claiming they had no availability in other units as several were listed as available on Airbnb and fede replied “that’s our business, not yours”. When asked why they did not speak to me before renting the unit out or even giving me preference as a current tenant, I was told “nothing is good enough for you” and that they “cannot help me” other than the extra week they had offered. Not that I was surprised by the behavior, but it was again extremely inconsiderate and an absolutely unacceptable way to speak to a tenant.
2. The place. For the price they charge, this unit is extremely lacking. As a long term guest, I expect that if you are going to advertise for short/longer term furnished stays, that it will be furnished as such. The kitchen was very sparse and poorly done. For the size of this place being able to accommodate up to 4 people comfortably - there was very sparse utensils, one small set of IKEA plates/bowls (half of which were chipped) and one small saucepan with two frying pans. While I don’t expect rentals to have the most upscale of things, a kitchen full of bowls, pots, pans, decent utensils is expected. The same was to be said for the bathroom. 3 towels, one hand towel and one washcloth in total were provided - all clearly heavily used. The bathroom itself was not the best and pretty old - the shower (which is not pictured in the listing) is incredibly small, barely leaving room to move. The bathroom water also had a very displeasing odor.
As far as the bedrooms are concerned, both are a decent size and each have their own A/C units. The beds are comfortable. However, linens were again clearly heavily used. Sheets were stained, and one of the duvet covers had all sorts of dark stains on it even after washing. Further, the pillows provided were pretty much all a yellow color with stains. I personally travel with many of my own personal linens and towels, but for someone who may not, this was pretty off putting to me. In addition, there was not even a dresser or equivalent option for clothing storage when I moved in - I had to prod to get one purchased, but one was eventually purchased and placed in the unit for use.
Overall, the only thing I’d recommend this place for is the location. However, for the price they charge, the entire unit felt very thrown together and not at all of quality. The neighbors are extremely loud, so if you’re looking for a quiet place don’t expect it in this unit, as the neighbors are permanent tenants with kids (who regularly play and barrel down the stairs/make all the noise kids make - certainly does not help that there is no insulation at all). Additionally, while a parking spot is provided, if you have a larger car be aware that parking is extremely tight. It’s possible, just can be tough especially when all the the units are filled. The place overall had a lot of potential, but needs some serious rehabbing to make it worth the money being spent. For these reasons, I would currently not recommend renting from this group.