The house has beautiful views and is in a good location. Like others said, the kitchen and bathrooms are extremely dated (think 1970s) and the shower has an oddly low shower head, I'm 5'4 and had to bend down to wash my hair.
I also agree with others that it could have been cleaner - there was a lot of dust under the beds and the couch had hairs on it, so we had to cover it with a bed sheet.
There's a nice table in the front patio where you could eat and enjoy the amazing views...but the table had no chairs. The backyard table only had 3 chairs, so we found ourselves moving around chairs all week, which was slightly inconvenient. It would've been nice if the pool was heated, it was really cold so my kids weren't really able to swim too much.
We honestly would have been ok with all of the above (although I don't think it was worth $4,025/week) since the views made up for it, if it were not for the host Byrnadette. She was extremely unprofessional and rude.
A few days before check-in, I read the last review saying there was an ant problem. I sent an innocent message to Byrnadette asking if she could look into the problem before we checked in. She called me and was extremely defensive and was arguing with me for 25 minutes saying that the last person was "crazy and a liar". I explained that as a landlord myself, I understood that there could be some mis-representations and was just hoping she could look into the issue. She went on and on that there was no problem because she never received photos etc.
After checking in, we found ants. I sent photos of a bunch of ants in the kitchen and dining room and said it wasn't a huge problem, but asked if she could put more traps down so they didn't make their way into the bedrooms. She called me to let me know that she lived an hour away and started arguing with me again going on a long rant. In all honesty, as I told her, it wasn't a huge problem, but her demeanor and reaction to it all was what really ruined it for us.
You can read her responses below word for word to see if this is someone that you'd like to deal with if there is any issue during your stay. We checked out 8/5 and as of 8/7, she is still harassing me with messages and actually accused me of leaving out food in order to send photos of ants! When in fact, we had to keep any opened bag of bread, chips or food in the fridge and took out the trash after every meal in order to keep the ants out. She also insinuated that I took 1 of the chairs, before checking with the owners who removed it. She was awful to deal with.
Jennifer1:03 PM:
Hi Byrnadette, thanks for this info. I was reading some of the reviews and I’m concerned about the ants. Are you able to make sure the house will be cleaned well (I’m concerned about Covid) and the ant problem will be taken care of?
Byrnadette1:55 PM:
the house is always cleaned well?? what are you implying??
Byrnadette2:58 PM
if you want to base your life and your vacation on one review by one woman who you know nothing about you are welcome to do so... please be aware that you booked this property in may based on all the reviews and disclosures at that time. your booking has been on my calendar for months and these dates have been unavailable for others .. i gave you a discount based on your request. if you would like to cancel a few days before check in please do so but please be aware that the any and all fees will apply..if you cancel and i can then rerent some , any or all of these dates so last minute i can then refund that amount.. if i cannot rerent you will be responsible for all fees to me and air b n b.
thank u
Jennifer3:43 PM:
We will trust your word that it’s clean and there are no ants and will be checking in Wednesday.
Byrnadette4:05 PM
Thank u
Jul 29, 2020
Jennifer4:54 PM
Hello just letting you know we’ll be checking in shortly
Byrnadette8:52 PM
R u in??
Jennifer8:52 PM
Yes, My husband Billy texted you, if you can let us know about the extra sheets and if there’s anything else you can put down for the ants tomorrow.
Byrnadette9:53 PM
There are ants??
Can u send a picture??
The owners were at the house
Yesterday
To make sure there were no ants
The last guests who stayed for 3 weeks
Never saw one ant
I’m sincerely perplexed??
Where are there ants??
What beds do you need extra sheets for??
They are all maid?!!
Tried to call but goes straight to vm
Lmk what beds you need sheets for?
I have your reservation for 2 adults and 2 children?
I can come tomorrow morning
And look at the ants?
Where are they
Jennifer10:00 PM:
The extra sheets are for the sofa bed. I have 2 sons, they’d prefer to sleep separate.
The ants are in the dining room. I have only seen a few so far, one was coming out of the crack of the floor by the window and the other was on my sons iPad.
It doesn’t seem to be a huge problem but I am concerned as we eat dinner, if any crumbs are left on the floor. If you can bring more traps or gel that may be helpful
Byrnadette10:03 PM
Did u open the closet and or bed
There are tons of sheets
At the house as well as sheets inside sofa bed???
If u call me I can let u know
Please call