Our experience with Nellie was as expected based on the listing. We were quite busy and so were the hosts it seemed, so we had very little interaction with them. My husband had a brief chat with Ellen who was very kind and we knew they were available by phone if anything should arise so it was just fine. The trailer was definately suitable for our family of three based on the size, kitchen space for cooking and the small tub available to bath our daughter. There was no bathroom sink which made a little more space in the bathroom (we used kitchen sink) and there was no eating table inside, but a nice one outside where we could sit together for meals. Two of us slept in back room and one on the couch. Bedding was clean and cozy. Internet was useful for my husband to get work done and our daughter to use her ipad. It is close to the major cross streets so if you are a light sleeper you may hear the street sounds at night. It was quite a warm weekend so we kept windows and doors open at night with screen doors locked. There was an air conditioner which cooled the space down enough after cooking etc. to be comfortable. The sound of the water fountain was nice and we were able to sit and listen to the birds and watch the lizards roam around the yard. The trailer doesn't shake when moving around inside which is a major plus for us and there were a lot of sweet details in the decor, tile work and special accents (books, flameless candles, dim lights etc). We were able to take nice morning walks through the beautiful neighborhoods, the base of the mountain and to a local cafe. It was a surprise to have true privacy of the yard and bamboo plants that surround the trailer. We thoroughly enjoyed our time.