My three friends and I came to LA for a girls trip and unfortunately we had a pretty awful stay at this Airbnb. First things first, the home is not located in Beverly Hills as advertised. It’s actually located near Laurel Canyon Park (W. Hollywood).
The place was filthy/unsanitary upon arrival which is highly concerning during Covid. Waiting for the cleaning crew was hugely inconvenient and changed our plans.
The layout of the home is not ideal for those who want to stay in the same space. Both rooms are in separate units. We had to go outside and go downstairs to access the second room which was a bummer since we wanted to stay together.
On our last night we were locked out as the door lock code had changed. One of us had to jump the fence, which was incredibly dangerous. Our friend suffered from foot pain.
After we checked out, the host sent me a message saying “I hope you had a good stay, please leave me a 5 star review for me and I’ll do the same”. I was in disbelief, especially after all that we had been through. I followed up with our host to share our horrible experience. Unfortunately we didn’t get a response (usual response rate was within 1 hour). There was no compassion or empathy towards our situation. My friends and I were highly disappointed with this Airbnb and will definitely never stay here again.
To future visitors, I advise you to be careful before booking.