Karilyn, I sincerely apologize for having to cancel my reservation.
A family member was having a medical emergency which required my immediate presence at the hospital.
Thank you for accepting my request to reserve a room in your home. With your permission, of course, I would like to stay there in the very near future.
Even though I have not stayed in your home, I still feel very comfortable recommending anyone to make a reservation.
The reasons why I would make another reservation and recommend your home are:
(1) I read the sterling reviews you received from former guests and they were above reproach.
(2) The other reason is your attention to detail. When I reviewed the pictures of your home I could see the time and effort that went into creating a warm and relaxing environment. Your eye for detail is very evident from the colors you use in the rooms, the furniture, the amenities in the rooms, etc.
Without question, there are a plethora of reasons that I have not even mentioned, why I made a reservation, but the two that I have mentioned, stand out the most.
What all this really means is it shows how much you really care about how comfortable you want guests to feel and how much you care about being an excellent host.
I feel very comfortable making all of these remarks because I have stayed in a number places all over the world. And it does not take you long to know from the information presented in front of you, when you have come across a very warm and comfortable place to stay such as yours.
Again, please accept my sincerest apology for cancelling my reservation.
I hope to make a reservation with you in the very near future.
Thank you.