A nice location and clean room. Here’s where the location becomes absolutely horrendous:
1) the poor staffing
- Didn’t have my original room prepared even though I checked in 4 hours from when the check in time started. They had to move me to a smaller room. I even watched them move several people to an entirely different hotel because they didn’t have rooms prepared for the people that RESERVED THEIR ROOMS.
- I got locked out of the room one night and the front desk lady tried arguing that I was in the wrong room and I was supposed to be in the original room that I reserved, even though I couldn’t because THEY DIDNT HAVE IT PREPARED AND HAD TO MOVE ME TO ANOTHER ROOM. She claimed nobody had been in the room for days which shows how poor the staff communication is because I had already been in the room for 3 days. Horrendous display of business. If I could give it 0 stars I would.
2) weird room design
- The bed is right next to the shower. Guess what separates it: glass with a curtain that even if you pull down, you can still see through into the shower.