Lynn is very organized. We were able to get into the apartment easily. Her instructions are easy to follow. The apartment is in a great area if you are visiting Universal Studios, garment district, Olvera street and Dodger stadium. The neighbor hood is quiet. The apartment was clean. Be aware that if you have a full size car, low profile, the garage is not ideal; we used it the first night then parked easily on the street. The neighborhood is quiet. We felt safe sleeping with the slide door open a bit. Wifi worked great. We would stay here again without hesitation.