Denise was very understanding when we had troubles and checked in on us frequently to ask if we had questions or simply to give us recommendations. The apartment was lovely, spacious and just as pictured. The beds were exceptionally comfortable! Awesome location, walking distance to a few main sights and some great shopping. We ended up renting a car to see things that weren't so close (Hollywood Hills, Beverly Hills, Rodeo drive, etc.) and having a car-park was very useful! Overall had a lovely time in LA staying at Denise's unit and if we were to come here again we would love to stay here…