Alex responded to my request to book very quickly and was extremely helpful. The was a small issue with the directv, but Alex got back to me right away and helped us solve the problem. The listing was just as the pictures shown. Truly a beautiful loft. My friend and I enjoyed our time there. The bed was extremely comfortable that we had to fight over who got to use it. You can't go wrong in renting this loft. Parking was right around the corner with no issues.