From the moment we sent a request for a reservation with Alex, she was very communicative & quick responding. The self check-in & checkout were explained step by step in the instructions and it all flowed smoothly. Parking was easily accessed across the street in a structure - having the parking pass was very convenient and saved at least $20 a day. We opened the door to the apartment and fell in love! Spotlessly clean, every amenity, esp high speed internet, and a lovely, bright, spacious living area greeted us. The decor was urban, inviting yet minimalistic and not cluttered. Plenty of closet space in each room and we loved the historical loft feel and the inlaid brick. We were about a mile from the convention center and easily walked there to all our events. The neighborhood is DTLA, so it's ghetto meets dive bars meets hipster. Once you open the slim door to the lofts, you step into a quiet, peaceful world. We wouldn't change a thing!