The communication from the start was very inconsistent, they originally told me they needed to cancel but when I confirmed for them to do so they never got back to me, since I was already on my trip I had to book somewhere else. When they got back to me days later that they had fixed it it was too late and it already cost me a $40 cancel fee with the other place. Also I asked if there was parking in the street they originally said there should be a free spot in the driveway and their pictures show a pool as part of the property. The day of they messaged me and told me I couldn't park in the driveway or use the yard or pool. I'm OK with both but there were no listing in the rules of this and I wasn't told until the last second; the picture is very misleading. The place itself is relatively close to Venice Beach and Santa Monica, and it is comfortable and clean. It's a very nice place I just wish the communication was handled much better.