Cleanliness and communicating could definitely be better. Stains on the sheets, head board, random hairs in the bathroom area. Communication the app said 1hr for response it took 4+ for me to get one. TV also didn't work. For the price I could've got a hotel room. I like the location about a 10 minute $12 Uber from universal studios. about a 23 minute $50 Uber ride from LAX. This loaction does have a ac unit.