Sepi was wonderful from being flexible with check-in, during my entire 5 night stay and through the check-out process. We stayed in communication as she made sure things were always going smooth and she offered suggestions in the area. The apartment is exactly as pictures and described and the addition of a parking spot is invaluable to anybody with a vehicle in Hollywood. Not a single complaint from me, 4Star service and will be staying on future trips and recommending to others.