Check in was very easy, all you have to do is get the key out of the lockbox on the front gate. The unit was very comfortable. The bed was a sleepnumber, which I had never used before, and it was fabulous. There is a mini fridge, but no kitchen; it doesn't matter though, because there is a ton of good food within walking distance. There was a tv with cable. Everything was very clean and well decorated. Alix left a binder with recommendations and tips that were very helpful. I definitely would have gotten a street cleaning ticket without that binder. She was also very responsive to text messages. Overall, my only complaint is that I did not get to meet her dog =) Great rental. Would absolutely rent again.