After booking this place we were SO excited to get here, but left feeling like it wasn't what we expected or were promised. We loved the location, but there we no working oven mits (we almost burnt our hands several times), the front door had water damage that left the living room with constant debri from it and it was thee biggest pain to open, there was a leak/minor flooding in the one bathroom that wasn't addressed for a day or so and so on. Susan was so kind, but it just wasn't what we expected and in our opinion, not what we paid.