Berk is responsive, he usually responded to my texts within 5 minutes. The place is generally "okay". It was an okay stay, clean enough. My main problem was the living room not matching with the photos. I understand that Berk hosts the whole building and posts the same appartment's photos for all of the appartments when they tend to have different floor plans and dimensions. My living room was way smaller than what was in the photo. Other than that, I didn't have any problems with it. Thank you Berk.