She was, overall, friendly, however she did act a bit passive aggressive when I rang the bell and the dog barked. She kept complaining that she made a note not to ring the bell and call her instead, however there was no note that I could see. It felt more like walking into someone's house moreso than a bed n breakfast, but it was still convienent. The bathroom was slightly disappointing, as we were told not to put paper in the toilet but instead, the trash can, because there was a plumbing issue. The windows were unable to open after you closed them. The beds were very comfortable and clean as well as the sink area. There was apple TV with wifi provided as well as a microwave. While there are hair tools that are provided, they seemed a bit funky and would not reccomend using them. I'd say that this place is great if you want to be close to LA without the expense that goes along with it. Overall it was a good stay for a single night.