First of all. Thank you Jen! I needed extra room for my relatives during Christmas time. (I did notify of this before hand. I like being upfront) As you know, when you travel there are many things out of our hands such as airlines changing flights. Jen was superb and helped me with that headache. Second, this was my first time using Airbnb and well. She definitely set the standard high.
Lastly, she was available almost immediately. Thank you so much :)