Sara was an absolute life saver! After getting into LA after a 12 hour drive and our original host (booked over two weeks in advance) was unresponsive in communicating our check in, we were left high and dry looking for other accommodations after a very long drive, being tired, hungry and in need of a shower. I communicated immediately with Sara after seeing her listing on Airbnb she responded within a couple minutes. She jumped into action to ensure the property was ready with only an hours notice. She went above and beyond working with Airbnb and myself to change our experience almost instantly! She was friendly, helpful and accommodating. This is just Sara as a person! The listing itself was charming in the heart of the city with lots of options for shopping and food as well as being centrally located where we were able to access beaches, theme parks and tourist attractions all within approximately 30 min! We enjoyed our stay and highly recommend Sara and any listing she may have!