Elizabeth was very warm and welcoming and responsive to our requests. Initially the room was a bit warm for our taste and renters don't have access to the thermostat, so when we requested that she make it cooler she did so right away and then checked back in with us later to make sure we were comfortable. The property is beautiful and we enjoyed 24 hr access to the pool and jacuzzi. Elizabeth brought us some nice wine one evening which we enjoyed by the pool, but otherwise we had total privacy, which was much appreciated. She was also thoughtful enough to remind us of the parking restrictions on the block the night before (no parking on the opposite side of the street Wednesdays 8-10 am). I had seen the signs but appreciated the reminder - no one wants to wake up to a towed rental car in Los Angeles! The neighborhood is very convenient to Griffith Park, Silverlake, and Hollywood. Really enjoyed our stay and I'd love to return.