HORRIBLE EXPERIENCE!! Apple Watch was stolen from our room from a staff member who went into our room without our consent while the room was not occupied by us. Sonder did not refund me back the cost of the item, they pretty much said “too bad” to put it in 2 words.
They deny someone went into our room, if that is the case, why was the item missing from our room that was locked and only can be entered by a code??? Because someone went into our room and took it! They are covering themselves because it’s a liability for them.
Beware of this location, don’t stay here if you want your items stolen! DONT STAY HERE!!!
The parking is horrible here as well, don’t waste your money, find something better near by, and hopefully it’s not filled with thief’s like Sonder Los Angeles!