Charlene is a wonderful host! She was kind and gracious before and during my stay. However, the price and the photos of the townhome doesn't match the quality, accuracy, and condition of the space. Most of the window blinds were damaged/ broken and the paint on the walls were chipping/ not clean. The fireplace wasn't working efficiently and there were a few essential items in the kitchen that was missing, like a can opener, seasonings, and coffee creamer. I was expecting better quality due to the significant price and from the beautiful photos. Unfortunately, the townhome didn't meet my expectations, but the communication with Charlene was always positive and gracious throughout my stay.