The loft itself was nice and matched the photos. The loft was not clean, as the host had accidentally given the check-in instructions to other guests. When we arrived, we had to call Airbnb support to understand why two guests had been given the same room. We spent hours on the phone with Airbnb support and could not get a hold of the host all night. I do not have any complaints about the loft itself, but the lack of communication and support from the host caused a lot of issues on our trip. Unfortunately, I would not recommend booking with this host based on my experience.