The listing notes check in is after 3pm, but I didn’t receive check in instructions until 7:43pm the day of, even after messaging Kyrylo about it at 2:35pm, when boarding my flight to LA.
When I arrived, I got into the building lobby, but was unable to find the fob to the elevator/apartment. The directions stated it was left “on the bottom right” drawer in a cabinet. It was not. I checked the entire cabinet - nothing.
I messaged Kyrylo on the Airbnb app at 10:58pm, no answer. I texted her, no answer. I called her, no answer. I called Airbnb who were unable to get a hold of her at first and then at 11:20pm said she would be contacting me. Mind you, it was 2:20am back where I’m from so I was exhausted. I provided pics of the empty drawers & her responses were unhelpful and delayed so I cancelled my reservation w/Airbnb & booked a hotel instead. On my way to the hotel, I lost my phone & when I got it back hours later, had several unpleasant texts from Kyrylo. Terrible experience.