The experienced has been very mixed. The apartment per se presents stunning views, it is in a great location, and it's in general very comfortable and reasonably equipped. Unfortunately, we experienced several issues that prevented us to fully enjoy the experience.
The past reviews all mentioned how great was the welcoming experience, but unfortunately, no one personally greeted us, the host was away, and the person meant to replace her was, even if very gentle, in a time zone 14hrs ahead and away from us, making any communication and needed response delayed.
More seriously, We've been approached, on three different occasions, by other Park La Brea residents, twice in the elevator, and once at the gate, by a maintenance person. They warned us that we were subletting the flat illegally; that we had no right to be there, and that our car could be fined and towed.
The house'rules provided, digitally, through the Airbnb app, before our arrival, were different from the ones that we found printed in the flat: the latter one mentioned the fact of not talking with anyone in the building. A warning like this, before the booking, would have conditioned our booking.
We don't think that the flat is adequate for toddlers. The apartment, on the 8th floor, has flimsy windows, and one of them couldn't fully close. The height of the windows is within easy reach for a child which mean that we could never leave the windows open.
Furthermore, the swimming pool, which was listed among the amenities, was not accessible because there was no legal tenant there that could grant us entrance.
We were left with only one key, and when it broke, we had no immediate assistance and left out of the flat for many hours because no one was in town to help us.
When we tried to communicate our concerns directly with the host, we didn't get a gentle response.
Other minor details: the cleanliness of the flat, at our arrival, wasn't up to standard and a big load of wet laundry was left in the washing machine. The coffee machine wasn't there ( it was delivered after five days) neither printer nor scanner.
If the owner can sort the legal status of the flat, and be more accurate with the descriptions, this makes a great location to stay in West Hollywood for adults.