This will be my first negative review in almost 10 years of Airbnb. You can see on my profile that I have left positive reviews and that I have been given excellent reviews consistently over my time with Airbnb. My reputation is flawless.
1. There is a picture of patio seating with upholstered furniture on this listing that is not available to you. I had a clarifying conversation with the host before making the reservation, and I believed that the pictured patio was part of the listing. When we arrived we were told that it was not. I suggest removing this inaccurate photo from the listing so that future people will not be confused and will not pay for access to a patio that they do not have access to. Considering we were staying for a month and the bungalow is rather small, having ample outdoor space was critical for us.
2. The situation with homeless people on the street is unbearable and unsafe. We have lived in Harlem and Brooklyn for 15 years and never saw anything like what we saw in 12 hours at this airbnb. We saw sidewalk masturbators, a woman fully disrobe in front of our parked car, and a group of men casing cars all within 20 feet of the front door of the airbnb. This was in addition to the many vans and cars that people were living out of parked directly in front of the airbnb.
3. We had booked a month-long stay which the host knew was for our honeymoon. The host also knew that my husband was a musician and shared that they were also musicians. Prior to arriving our communication was excellent. When we respectfully communicated to them that we were not going to stay and left after one night, we were not given any reimbursement. We had shifted our original dates to about a week later because we had a family medical emergency which delayed our trip, and this felt a bit like retaliation. Given the fact that it was our honeymoon, we had just had family medical issues that they knew about, and that we were all musicians coming off of the pandemic, what kind of heartless person would not issue at least a partial refund? We are out almost 5k. Obviously neither of our families have money to spare right now. So how could you stiff us like this? And to one of your own? We were respectful of you and your home. Shame on you.