To start Christy's communication was friendly and she allowed for late night check-in. When we walked in though, all we smelled were the dogs!!!! There was fur all over the floor. Our room was well furnished, but at two in the morning we could still here people right above us and it was rather disturbing. There was hair on the sheet I slept on that was not my own. The hallway and the bathroom are unfinished. Fixtures are not up, walls are unpainted, electrical and switch covers are not on. The bathroom was not cleaned and there was barely any shampoo and conditioner and no soap. No extra toilet paper in the bathroom. We never once met or saw Christy, just a twenty something girl. All that being said, we came for Magic Mountain and it is close and the area is very nice. Great potential, just not there yet.