Ruben and Amber were friendly and very helpful. We didn't spend too much time in our room but had everything we needed. We only had a couple minor complaints. Some mornings were loud and the dogs barked a lot but we are early risers anyways. I originally booked the room because it said it had a private bath, but unfortunately we didn't have our own bathroom and we had to access it by going outside each time. Despite those minor things I would recommend it, as it is close to shops, transit and Walter Pyramid.