Issues with lack of hot water. Not a huge issue usually but was taking my parents on vacation. They're elderly and my mom easily gets sick, so a cold shower isn't entirey safe for her.
Had trouble with their "24/7" support. It's a call center phone number that sent me directly on hold and then hung up on me after waitng for a while. Took a couple tries before I got to a real person.
Our total rent was $1250 for 3 nights. They offered me compensation of $58 a night for the cold water issue. I asked to check out early and they offered me $642. Essentially charging me $600 for one night for a place without hot water.
Other than the communication and water issues. The place is ok. Kind of nice but in a sketchy area. And there's no parking. Especially if you plan to go in and out. Expect to pay ever time.