This was my first time using Airbnb and I though overall it was, safe, confidential, easy to use and my Host Matthew answered all my question right away. The check in process was easy and the bungalow was very well appointed, great neighborhood, very clean, stylish, not over decorated, no clutter, and plenty of room for myself, computer, wifi worked great, bed was very comfortable. I highly recommend this for the price.. My only complaint was that it was a dead zone for my cell phone service and it was very difficult for me to make and receive calls or texts. Matthew said he would help me download apps on my iphone to use a 3rd party service, but I was so busy I just made all my calls from my car. Parking is not hard, but can be challenging. Over all I would definitely stay there again and recommend his place for sure!!!