After a very long day of travelling to Los Angeles from Ireland, we arrived for our 6 night stay at Todd's guest house. Todd was out of town and left us a key to let ourselves in. I immediately noticed an odd smell and put it down to the house being at the back of the garden and maybe it wasn't used very often. After looking around, I realised that, while the place was tidy, it definitely wasn't clean. The bin in the bathroom hadn't been emptied, there were hairs in the sink, in the bath and on the floor and there were ants crawling around the base of the toilet.
The floors in the rest of the guest house weren't particularly clean either, the fridge was full of cheese and I noticed a stain on the sheets.
It was then I read the previous review and thought that maybe the place hadn't been cleaned since they'd left. I IMMEDIATELY messaged Todd about all of this and he was very quick to respond and was extremely apologetic and told me he was having a problem with his cleaner and he would have a professional come the next day to clean up. He assured me the sheets were clean but had some new ones delivered the next day just in case I wanted them changed. He also offered to refund the cleaning fee I'd paid.
The next day, when we came back from sightseeing, the place was spotless and smelled great! So while we didn't start off our stay very well, Todd made sure to fix everything for us.
The guest house is in a good location on a quiet street just off Sunset Blvd and is close to some great bars and restaurants and coffee places. A great base to explore the city.