Upon check-in the house was very clean and looked as advertised on AirBnB. Some issues came up after check-in... the clickers for the gate were missing. The washing machine leaked water on the floor when we went to use it. The dishwasher was not draining properly. On top of this we made some personal requests such as more pans, kitchen supplies and a towel rack in the washroom.
Jen was very responsive and got all of these issues sorted within a few days of check-in. She responds immediately and got the job done. The issues we had should be fixed now as we had a very comfortable stay for the 2 months that followed. Jen also accommodated us to stay an extra day than what we requested for.
As for the house, the tv and wifi is great. The kitchen and appliances were nice. For 3 people it can feel a little small. Parking 2 cars in the driveway is tight as well.
The neighbourhood is ok. There isn't too much to do, so we travelled out of the neighbourhood when we explored LA.