I was VERY disappointed in my stay.
1. The lock boxes are FILTHY and located in a filthy area. With covid and monkey pox there needs to be a better method of retrieving the key fobs
2. The apartment was VERY short on amenities. There was no soap to bathe with. No paper towels to dry your hands with or clean up spills. No coffee or water for the guests. No trash can to dispose of food /waste. (the small waste basket is not sufficient). THE TV IS TOO SMALL!!!! No one wants to strain their eyes watching that tiny TV. No decor. / artwork.The apartment is bare and you could do so much more with it. No patio furniture to sit and enjoy the city view.
3. The bed was broken (i appreciate that the bed was replaced quickly but nonetheless I shouldn’t have had to wait hours to go to bed after a long flight /day.
4. You need to leave instructions on how to turn the shower on. It is not obvious and it took 4 people to figure it out .
5. The furniture is dirty and the sheets need to be replaced . The sheets look very lived in. Those little tiny balls are starting to form on them which lets me know they need to be replaced . Please invest in bamboo sheets.
6. Some of The few dishes you provide were dirty and had food stuck to them. Please make sure all dishes are clean.
7. The cleaning is poor tbh. I found an old hairbrush in the bathroom drawer full of hair. Gross. I don’t believe the room was even cleaned thoroughly before my visit.
Summary: Please make sure there is toilet paper AND paper towel. Please get a keurig so guests can enjoy coffee in the morning. Please include a couple bottles of water in the fridge. Please get some art work/ decoration. A rug wouldn’t hurt either. Apartment is too bare. Please get some patio furniture so guests can sit outside . Please have lockboxes cleaned /disinfected before and after every stay. Get an actual trash can for the kitchen. Please get AT LEAST a 40 inch tv for all the units.
Stop being cheap and this place could be amazing.