When I was first talking to Sonjia and Adam, they were very flexible when I needed. I was always to reach them at all times. When my boyfriend and I went to their place, we met with Adam and he was really nice and laid back. He told us that the water heater was broken and that it was suppose to be fixed. He was very good at getting back to me with any problems. The water heater was not fixed during our stay there so he compensate for it which he didn't have to but did. Adam and Sonjia were very amazing host! I would definitely recommend this place to friends and family!