Mary was great! Extremely responsive before, AND during the stay. She helped me understand how to get into the room, what toiletries would be provided, where to park, wifi instructions, etc.
The room was clean and private. If you don't like sharing a bathroom, this may not be ideal as the bathroom is shared across a few rooms; however, I didn't really see other guests while I was there (though I know they were there--very quiet and thoughtful). Also, if you are a light sleeper, know that there is a club nearby that had loud music and some bass reverberations. I slept through it all both nights though, no problems! Overall, there were no difficulties with my experience.