We had 7 nights in Matthews apartment recently, we found it to be quite roomy, clean and exactly as shown in the photos. It is in a great position and although Melrose Ave is an extremely busy street, it really didn't bother us as once we drew the curtains at night we really didn't hear much noise. Getting the key was so easy as Matthew explained the procedure in his email. We really didn't have to contact Matthew at all except to advise our time of departure. I do think the front steps and hallways could do with a clean but that would be a body corportate issue I would assume. We would be very happy to stay there again.