We had a group of 8 people for a long weekend to celebrate my husband’s 40th birthday. Pros: The house itself was great and it is in a superb location. There is a ton of common space for the guests and the kitchen has all of the amenities that you need for cooking dinner at the house. Views are fantastic. Communication from Sarah on the front end was great and we were accommodated with an early check in. Cons: The pool and hot tub have some wear and tear compared to the pictures. The first night a fuse was blown because we used a hair dryer in the master bathroom. Sarah was very quick to respond and fix this for us; however, we had air conditioning issues on the main floor for the remainder of our trip. The first time I contacted Sarah and sent a picture of the error on the nest screen, she told me to play around with the buttons because the air worked fine. All of a sudden it turned back on for about 10-15 minutes and shut back off. I decided to stop bothering her since it was later on Friday evening. I let her know first thing on Saturday morning at 7:30am that it was still not working. I did not receive a response until 8:00pm. Her response was that she stopped by earlier that day and it was working. We spent the whole day hanging out at the pool and were in and out of the house all day long and it was never working. And it did not work until check out. We were never even apologized to for the air not working let alone given any kind of discount. In fact, a few days after checkout I got an email from Sarah through Airbnb requesting an additional $300. $200 for a new microwave and $100 for pool damage, along with pictures. I responded immediately and told her first off that we did not damage anything in the pool area and the picture of what she sent is what it looked like upon our arrival. As far as the microwave, we used it once and the next day when we opened it, the door fell off its hinge. I’m not sure why. I’m guessing it was normal wear and tear and that we happened to be the lucky guests that were there when it broke. There was no malicious intent nor did we set out to break a microwave on purpose. However, I told her that I would still offer to pay for a new microwave if she provided a receipt. But I also said that I would appreciate if they took into consideration that our air did not work for the majority of the trip and that we could call it a wash as I did not ask for any refund on the air issue. Almost two weeks later, I received a receipt for the microwave from Sarah which she did...