We went to Universal Studios and were looking for a place to stay outside of LA. This one was perfect for us and only about 20 mins. away from Universal. It was clean and comfortable and had everything we needed. The beds were very comfortable and both bedrooms had fans which I loved. I would have liked a better frying pan since we like to cook breakfast but we just went to Ralphs to buy one along with a few groceries since the store is just a few minutes away. I didn't have any reason to contact the hosts during my stay, but they reached out to make sure everything was okay and if we needed anything. We really enjoyed our stay and hated leaving but will definitely stay here again next time we come to California