Positives:
- the place is large and has plenty of space for our family of 5
- safe and easy to get to off the freeway
- free and secure parking (2 spots but we only needed one)
- communication with host/concierge
- laundry with laundry pods included
Negatives:
- the pool. We thought it was a large hot tub as it is incredibly small and I now see why there wasn’t a photo in the listing, even after I sent a private message asking for a photo of the pool (and didn’t receive one). We never even used it due to how small and busy the area was, which was particularly frustrating since we booked this place specifically due to it having a pool
- the check in process is slightly confusing and was made to be over complicated
- the mattresses and pillows are awful. None of us got a good night sleep while there as the mattresses are rock hard.
- the furnishings were bare minimum (ie: only 3 glasses, one kitchen towel, no hand soap in bathrooms, etc) and very cheap bedding
- no lamps as pictured in the photo but fortunately they remedied this by bribing some by after I texted them
I recommend bringing your own bathroom personal supplies unless you’re okay using inexpensive hotel issued single use bottles of shampoo and conditioner and bar soap.