The house itself has a beautiful view of the valley; however, we were super disappointed with the management and how poorly they handled communication with us. I did not receive any information on how to check in until I got there, and they didn’t have any sort of house manual available for us so we had to ask the cleaning crew (who was still working on cleaning the property when we arrived at 4pm) to provide us with the WiFi info. We then found out that one of the bathrooms was clogged so a plumber showed up after an hour and he had no clue where or what the problem was (again, poor communication on management side) so we had to explain to him.
We found broken glasses outside by the pool, one of the room lamps in the living room had a broken bulb hanging inside (no one cared to replace it..?), laundry dryer filter was PACKED with lint… and the list just goes on. There were not a lot of amenities available either. Not even a tissue box in the house!!
Though the view was nice, we won’t be staying at this house nor with Vacation Inn LA again. Horrible management!!