Felicia and John greeted us on arrival from the UK with a very warm welcome. They showed us around the apartment and all the amenities, and were very informative about the local area, even pointing out the nearest shops/supermarkets on a map for us.
The apartment was completely true to the description on the airbnb website. It was comfortable, spacious, well equipped and spotlessly clean. We even had ample shampoo/conditioner and shower gel/moisturiser which saved us from having to purchase when we got there. The bedrooms and living space were really spacious. Even with five of us staying there (four adults and one seven year old) we did not feel cramped or claustrophobic at all.
The location of the apartment was fantastic, and so central for all our plans whilst in LA. Hiring a car is recommended, but if you're only planning on staying around Venice the bikes will get you around easily as the apartment is only minutes from Abbot Kinney and the beach front.
Felicia and John were not intrusive at all during our week long stay. They both said when we arrived that we can contact them anytime, should we need anything, which was reassuring. Felicia emailed half way through the week to make sure we were ok and enjoying ourselves. We had a problem with the wifi on our second to last night. After texting Felicia and John to inform them, they responded straight away and John came round first thing the following morning and sorted it out - we were fast asleep and didn't even hear him!
In conclusion, we couldn't have found a better apartment and better hosts for our first time in the US. We miss it already.