Had a pretty good stay t.v didn’t work after I bought new batteries for the remote and was told it’s only the batteries that needed to be replaced and didn’t get a response back for further instruction . Asked for an extra set of keys for my other guest couple and never got a response back which was very inconvenient. I was weirded out by the stains on the carpet but everything can’t be perfect I understand. The view and location was spectacular you can see the Hollywood sign and Griffith observatory from your bedroom window. Everything was clean and nice only issue was communication as explained above.