Overall stay was great. Only things that we had issues with were the thermostat (it got warm at night and we would adjust the thermostat only to find it going back to its own schedule). Both of the bathrooms have a tall bathtub and no non-slip features that made it difficult to safely enter and exit the bathtub without the worry of slipping. I am 6 feet tall and had difficulty stepping in and out of the tub. Beds were a little too firm, but that is a preference. Location was fantastic if you are walking the strip or visiting Universal. Interesting people-watching opportunity from the balcony. Hollywood never fails to disappoint!