I got in late as my flight was delayed, and by the time I got to the place, it was midnight & I was so tired. I couldn't figure out how to do the door entry, and my phone was low battery, so I called Nadia & she answered even though it was late. I'm so glad she picked up - I was able to get in just in time of my phone running out of battery. Very clean & cozy place. And cute! Love all the books. Definitely recommend.