Hi Soniya,
This is the fee we charge all guests for checkout and you have been charged the standard checkout fee until 11am.
It’s $25 charge until 11am - $50 charge until 12pm.
You can also check these details on our app.
Hope this helps.
Thanks,
Shelley
This was their response,
also their heat machine didn’t work even on arrival day… I kept asking them…. Instead of repairing the Hit machine they sent me extra blanket….
I was in shock because the whole the house was cold... And it was uncomfortable,
Especially in the living room and kitchen.
There isn't Netflix, primer or Hulu.
I felt their services are not that good.
And security deposit. You are asked to pay, oh that's really painfu” and security deposit. You are asked to pay that never comes same...
Terrible experience terrible experience yeah 😞😞😞😞