While Shay the manager had great response time to all of our issues, and gave us a partial refund because the Airbnb wasn’t as advertised it felt wrong to not write an accurate review of how the stay was.
The pool never got cleaned, the front yard was extremely dirty, the power kept going out and we killed 10 cockroaches and saw several more. The towel rack and the curtains falling off the wall. Plus the amount we had to clean in the backyard. No lawn chairs to chill (which were in the photos). Also we had to share bath towels because there wasn’t enough for all guests. Some of us had arrived late the night before from traveling so we wanted to sleep in and the next morning there was maintenance in the front yard making a ton of noise laying down concrete pieces for the yard. We were a bunch of friends staying in town for a wedding, I would not recommend the bunk bed room unless it’s for a small child, we had small females staying in that room and thought it would be fine but the beds were not put together properly and were super unstable. If it was just one thing it would be something we could over look it was just so many problems and the cockroaches especially was unacceptable and uncleanly.
We also only got a partial refund, Shay had said we would receive the cleaning deposit and one day back and he gave us less than we had agreed on as the refund.