This is provably the first negative review I've ever written of a business.
I believe in kindly comunicating and working things out without conflict but booking this airbnb was the worst experience.
When we first arrived the house was a bit dusty and there were blood like stains on a duvet cover and set of sheets on 2 beds. I kindly asked if they could be changed for clean ones. I was told they had for sure been washed and that it was just a stain that hadn't come off. At my insistence they sent someone to change the stained sheets and duvet cover but not untill 9:30pm. There was a gasoline like smell in the bathrooms and the next morning one of the toilets was clogged and later we realized that everytime we flushed a toilet sewer watter came out from the bathtub drain. I messaged, texted and called the host explaining the situation. it wasnt until a few hour later that the host(owner) returned my call, she was very defensive and soon got agresive screaming on the phone that I had broken her house. She asked that I sent a video, later she demanded pictures and finally she said she would have to investigate what had caused the problem before she could commit to fixing the problem. she insisted it was all our fault.
On reviews from guests prior to our stay there are complaints of watter not draining properly so her sewer problem is an ongoing issue. The house is very outdated and needs fixing. The host takes suggestions very personal and responds aggressively to them.
I ended up booking last minute hotel rooms for my family which was very expensive due to it beeing so last minute. I definitely wouldn't wish this experience on anyone.
it's just my opinion and personal experience. I hope they'll improve but I don't recommend booking this property.