No formal greeting. You just enter the smart lock code and go inside the main house. First door to the right is your area, no signs, instructions or anything. I assumed that cause I saw a key in the door. After s couple of minutes owner came out and said that area was indeed out area. Mattresses hards but not terrible. No hot water in sink. AC was set too high, wrote to host to let him know, took a few hours to respond. Turns out the thermostat outside our area could be adjusted by us but we weren't given instructions. All in all communication is limited with host. I was putting my luggage back in my vehicle before check out and host came out asking for the room key, kind of rude to assume I wasn't gonna return it.