We didn’t get to meet Tim personally but he always replied very quickly here, also he let us leave the bags in the apartment until 3pm the day we checked out. The apartment was clean and is conveniently located, neighborhood is quiet and feels safe, a pity it was raining so we couldn’t use the table that is outside. I’d only recommend a table lamp so you don’t have to cross the apartment to turn the lights off. The refrigerator makes a little noise since it’s all in the same space but nothing crazy. Would stay there again!