This place is majestic, an absolutely stunning home, and even more stellar customer service! My son and I felt as if we went away to Palm Desert, which was a secret desire of mine to do for my birthday. (my birthday is only a few days away and I wish I could come back to stay!) My only sadness is that it wasn’t available for me to stay even longer! Simon might possibly be an angel on Earth, who stopped what he was doing immediately and came to the property to help me when I wasn’t able to figure out the lockbox. He was like Prince Charming and even helped me with a personal emergency treating me like a long lost family member! I will absolutely stay here again, I highly recommend! My assistant even looked to book for herself for the future, and it is understandably booked until next year! We will keep in touch, and will be back!! 10 GOLD STARS! Excellent!!!