Great hosts! We stayed for 3 weeks so we needed more help than the average guest (e.g. vacuum and mop to clean up after cooking). They were so great getting these items to us. They even setup a pack n play for my daughter to use as a crib! They also went above and beyond when things went wrong, which is the most you can ask for. Netflix stopped working at some point, and he spent an hour there until it was fixed. When the heater broke, they brought a space heater in. Great hospitality and great hosts willing to help in anyway!