Manuel was very pleasant and timely leading up to the check-in date. Upon arrival the building interior was frighteningly filthy, to the point where I thought I was in the wrong building. There was even a roach on the filthy and smelly floor, outside the door. The code showed green, door wouldn't open. I tried multiple times, texted Manny with my number, called and left a message, and had no response. I wasn't going to wait around to get eaten by roaches, and murdered, or catch some disease from the filth in the air, so I cancelled. I received a message almost an hour later finally. Unacceptably filthy and smelly, and unacceptable response time on date of check-in. The building should be condemned.