The rental could have had a 5 star review except for; 1) The key was NOT in the lock box as described in the check-in email and I had to spend 20 minutes waiting in the AirBnB queue just to talk with someone who could contact the host to tell me the key was under a matt and not where described, 2) The Hot water was NOT being turned on, instead of my wife taking a cold shower while I had to contact the host again only to have the walk me through how to turn it on, 3) The power and the AC in the bedroom NOT working on day 4 or 5 and again having to contract the host while they walked me through hot to flip an ancient break back on.
In short, this was a clean, well located, pet friendly rental that we would have loved had we NOT had to play locksmith, plumber and electrician while on vacation. And what did we get for our trouble from the host, not a single offer to comp us for our time and troubles.
- Not going back here.