The location of the airbnb is relatively close to the tourist areas but a bit of a tiring climb if you are mainly using walking as your mode of transportation. We liked the exercise but prepare yourselves if you have had big days from exploring the island.
The checking in was smooth with accurate description of hobbit door. We appreciate the free chocolates and amenities such as beach towels/chairs/snorkel sets and baby shampoo left in the bathroom. It was an average type of stay that provided housing for our 3-day trip. The bed is quite comfy and a bit creaky.
Although the airbnb supplied the basics such as housing and complimentary snacks/utensils, the overall cleanliness did not meet the standards and the complimentary items seemed to be leftover unwanted items from previous guests. Upon walking into the bathroom, there was a long line of ants around the sink that we had to clean. The water provided in a glass dispensary contained dirt/sand/dust which has led us to believe it has not been thoroughly cleaned for our visit and is just refilled. The complimentary items include used materials such as a box of utensils which only contained 2 plastic knives and nearly empty tin foil. The snorkel sets have grown yellow with age and experience. With the cleanliness of the airbnb, we were not sure to trust the sets. We greatly appreciate the intention of providing but for other customers, we would like to note it down to put more effort for better reviews in the future.
The information for the airbnb proved to have some mistakes. Sadly, the pool and hot tub are not in use due to COVID (understandable) but one can ask for an update from the hosts depending on your stay. The wifi and wifi password did not match. We simply tried the same password for a similar network name as the one for the airbnb and it worked. The TV remote for the Roku also would not work so the TV was unable to be used. At first, when we checked in, we asked for a late check out and Fran replied that he would get back to us and also provided a number to reach him at in case we had trouble. The papers and information on the app stated that his number was actually his wife’s, Annie. Either way, we never heard back from Fran or Annie through the app or through text about late check out. I am still unsure who I texted.
Overall, we had an average stay, slightly toward unpleasant. We do appreciate the housing and attempt at pleasantry but any transaction of money, one should expect effort, quality, and care.