Robert was very welcoming! For once, I had a reasonable flight arrival time and was able to meet Robert in person. Immediately, I felt welcomed and enjoyed his friendliness. I knew that I had the option to chat with him if I wanted to, and for my case, I am a chatty person, so I took that up. (If you're not inclined to, don't sweat, you can have all the privacy you want as well!)
As for the place, I especially remarked a comfortable bed, an appropriately sized private refrigerator, and better-than-average provided shower toiletries (I'm talking Pantene Pro-V and Dove body wash (as opposed to Suave that I've been seeing elsewhere)). I also enjoyed lounging in the backyard patio, taking in the clear and sunny L.A. winter day.
I recommend this place!