I will say that in fairness, I did not inform Jessica of the issues we saw once we got to the guest house until after our stay. This was because what was she going to do, clean the place once we were already there or get the place cleaned while we're out and about? We were also tired from traveling and didn't want to go through the trouble of finding another place through Airbnb, wasting a day from our trip. That being said, of all the places we have stayed, this was the worst placed we have stayed at and would not recommend staying here.
Pros: Close to SoFi stadium and Kia Forum. Uber or Lyft would take 5 mins or so, depending on traffic.
Cons: Read the other reviewers who have complained about the same things:
1. SQUEAKY BED. This bed is SUPER SQUEAKY. I mean, you just move your body around and the bed will squeak!. The frame is made of some metal/aluminum that any little movement, it will squeak.
2. The place has no AC so you have to use a fan, especially in summer. There is a ceiling fan in the bedroom and living room as well as two standing fans: one is a box fan (it's in the shape of a box) while the other is a tower fan. The place gets very hot and musty, you have to use the extra fans. The tower fan blades are SUPER DUSTY. It's literally a few millimeters thick worth of dust build-up on the fan blades! It takes a LOOONG TIME for fans to get that dusty. We opened up all the windows to let the place cool down and get some cool air, but it was still hot.
3. The bathroom was NOT clean at all. The showerhead had so much lime/calcium build up, you can see it on the nozzles and all over the showerhead.
The shower has a glass sliding door and this was not clear at all. There was so much soapscum buildup on the door itself, looking through the door was not clear.
All throughout the shower, there were orange mold/mildew stains, and the grout has mold/mildew stains throughout as well.
The two globe looking lightbulbs in the bathroom were also very dusty. I took two pictures of the lightbulbs, once before I swiped my finger across the bulb and once after.
Unfortunately, I can't post pictures with my review, otherwise I would post pictures of what the bathroom looked like and the super dusty fan.
The toilet has two buttons to press on the top to flush. It looked like the chrome finish was coming off those two buttons and some green color was coming out. I couldn't really tell what that was.
4. For some reason they left a bunch of brooms in the bedroom closet just thrown about. I had to pick them up, stack them nicely to once side of the closet instead of just being thrown all around the closet.
5. The floor of the place was super dirty. We take our shoes off inside the house and after walking around for the first 30 minutes, the bottoms of our feet are filthy. We ended up buying some slippers to wear inside the house.
6. The porch light wouldn't stay on correctly. It kept flashing like a strobe light during our whole stay.
7. We didn't use the kitchen much other than storing food in the fridge. There is a gas stove/oven, microwave, but I don't know how well/not well it worked.
8. The place definitely looks way better in pictures than in does in person. There were a number of things missing from the listing posted on Airbnb and were not there during our stay. There was a huge full length mirror missing in the bedroom. There was a missing mirror in the hallway. There was a cart that was supposed to have water and some champagne glass in the living room that was not there either. It says all pictures are verified by Airbnb. It makes me question how long ago this was verified.
9. The check-in process was a bit annoying also. From my stays at other Airbnbs, the host will send an email/text the day before, letting me know of the check-in process, what to expect, a sort of "welcome message". With Jessica, I didn't get any sort of message from her until the DAY of our stay. AND, I had to message HER to ask her "how do we check-in?" Only then, did she message me about the check-in process.
10. The key is in a lockbox, behind the house. This is the only place I've stayed at that has a key. All the other places I've stayed at has a door code.
After our stay, I contacted Airbnb support to ask for a cleaning refund. We were charged $100 for the cleaning fee and I stated to our Airbnb support rep Olimar that this place was not clean. I uploaded and sent him pictures of everything that I stated here in my review. He then contacted the host Jessica regarding the cleaning fee refund. Olimar then told me she was asking for proof. Olimar sent her the pictures I took of her place and after that, she stopped responding. Olimar called her a few more times but after she stopped responding, there was only a few days he could keep the request open. I wasn't asking for a refund of our stay, only a cleaning fee refund.
Even with said issues, before we left, we still left the place clean, took the trash out, nothing left in the sink, refrigerator, all dishes/utensils were washed/clean, we put all sheets/blankets in the wash and started up the wash. I then took video of how we left the bedroom, bathroom, kitchen, living room, all clean and nothing left from our stay.
As I stated, I have pictures and video of everything in my review,