Pam was a wonderful host, she was very thorough with her instructions and manuals. You can tell she is very thoughtful in all the available amenities around the house. She allowed us to check in early as well as the cleaners ended up finishing early, which we were grateful for as we didnt have to walk around LA with our luggage. There was an issue with our front door lock, which left us stranded for some time however Pam responded back promptly to our emergency even though it was so late at night! We were able to get in through the side door and we were extremely grateful she woke up to help us out. I would recommend this house to big groups as walking around alone isn't too safe. As a last note, the house itself is beautiful and clean. You can tell its been remodelled and it felt cleaner than even hotels I've stayed at before. Thank you Pam , I would definitely stay here again if I were back in LA.