Natalie was very accommodating. Communication was prompt and check in/out process was smooth. Great location, walking distance to Walk of Fame and short drive to Universal Studios and Griffith Observatory. Neighbor I would say was not... super friendly... Stayed there for 3 days and the last day tried to pick some lemons from the tree in the front yard (Natalie told us the lemon tree is for us all so we can get some if we want) and the guy yelled at us lol but it's no big deal if you're just looking for a place to sleep when you visit LA.