Azita and Farhad are very hospitable. Unfortunately for me, Azita was out of the country and Farhad was working when I checked in. Also, unfortunate was that none of this was communicated until the morning of my check-in. Azita handles all communication on AirBnB and would only respond in the middle of the night in LA when she was awake in Israel. This was never communicated to me directly. At 9:01am on the day of check-in Farhad asked me to meet him at 9am. Checkin was at scheduled for that day at 3pm. I told him I could have done so if I was aware even just the day before, but no I cannot show up at 9am because it is 9am right now. Because of the scheduling mishap on their end, the door was left unlocked for me and I checked myself in.
I highly recommend not renting this space until necessary upgrades are made - specifically a full handrail on the stairs to enter the unit. The stairs are steep and uneven and without a full handrail. I fell down the stairs the first time going down them. Azita and Farhad were difficult to return my money back to me. They had me sign a paper saying I would not sue them. Their greatest concern was that they lost the money from the rental unit and wouldn’t get someone else to rent it. They refused to take accountability and shared that their unit is fine with half of a handrail at the top of the stairs. They wanted to charge me for the one night I stayed there. My first day in LA, I was in the ER until 9pm because of the injury to my knee. This injury is reshaping not only that trip but afterwards to ensure it recovers.
It seems their charm excuses the lack of upkeep to the space. When I was there, the handsoap was near empty, the shower had peeling panels and there was no handrail to enter the space. The last thing Farhad said to me, after charming me with chai, was that I must be careful because the injury I had could be a lifelong injury. AirBnB should not allow anyone to rent this space until a full handrail is installed.