Donna is great. She was really helpful and communicated well. The room is secluded from the property, was clean and has a kitchenette; which is really helpful. There's a nice, relaxing backyard. We didn't use the jacuzzi, but it was available. There are several dogs and cats on the property, which were friendly and never a bother. It's nice to know that a pet friendly location actually has pets. I brought my schnauzer. There's internet and an Amazon fire stick for use. There's also a fireplace, which was really helpful as it was cold in January.