We were very pleased with our experience. The host was very responsive even prior to our arrival. We received a greeting message from the host letting us know, they would be available, if needed. We received details/instructions about the house prior to arrival. The house was well stocked and organized, so there was really no need to contact them during our stay. My husband and I wanted to rent a home large enough to have our family Christmas dinner. Our kids live in California but all in different directions. This home gave us a place to have dinner, enjoy and fellowship with all of our kids without having to run all over California in traffic. Upon arrival, there was a welcoming bottle of Merlot waiting. The house was large, clean and nicely organized. The house was sufficiently stocked with all needed supplies (towels, tissues, linen, chairs, pots, pans, plates, coffee cups....). The house, over and above, met my families expectations. There is a nice backyard for kids to play in. The sitting area is very nice to sit and gather with friends, watch the kids play or just sit and watch the sun rise or set. There was a pool but the weather was too cool to enjoy (to me). The street was quiet. Stores near. I would definitely stay here again.