About ten days before we were to check in Mathilda contacted us to tell us that the rental home we had reserved had suffered a plumbing problem requiring work that would make the home unusable during our visit. As an alternative she offered her own home nearby.
This worked out perfectly and saved us from trying to find a new place for four people (and room for a dinner for 8) on short notice. It was graduation weekend at UCLA and we needed a big place for family to join us for our daughter's big day.
Her home was beautiful and she was just wonderful. We didn't see the property we had rented but no matter as it all worked out great!