Myself and my best friend had a family trip planned to go universal studios and we booked through Sean! something came up and I wasn’t able to go last minute, but, He was still very accommodating and did not allow it to be an issue for her, her husband, & children to go without me. Check in instructions were super simple and although I wasn’t with them Sean messaged me very shortly after their check in to see how everything was going. He was very nice and professional and the house was BEAUTIFUL. She sent me pictures and videos and told me the house was super clean and comfortable. If you’re in the area I definitely recommend this AirBnB listing. You won’t be disappointed.