There were some issues on arrival, but everything was resolved satisfactorily within 24 hrs. We stayed for 8 nights. Max responded very quickly and promptly.
The location is fantastic, and there is a lot of space when traveling with a family. It’s near busy streets but there were no issues with noise at night - we could sleep fine. Pets are allowed and there are a couple of grassy areas to walk dogs. The house is charming, but has its quirks (like figuring out the hot water in the showers - it’s opposite than the dials read). Some things are new - like kitchen appliances, but parts of the house could use some cosmetic upgrades.
My suggestions to the hosts: leave a broom and dustpan so we can sweep if needed, and leave notes/directions in the house for things like trash pickup days. We did not know and the bins outside were full. We heard the trash trucks one morning but it was too late by then.