She was so rude! Canceled my reservation FIVE MINUTES before check in! I was visiting from Seattle, WA and she told me “well I’ve had to sleep in a car before” assuming I lived in California!! I was using uber to get to places and for her to tell a PAYING CUSTOMER to sleep in a car is outrageous and HORRIBLE customer service. I paid $82 and only got a refund of $50. Absolutely enraged with her service. Never going again and never recommending her!