The first day of check in I was sick, and she was able to let me check in early, and leave my bags late on the night of depature. I saw someone had commented that she let them leave their bags, so I had booked primarily on that. She's in a good location, but I stayed with her towards the end of my trip so I was really exhausted and just ready to go home. But she offered me tea and snacks, and she tried to help me get better. She's a sweet woman and I wish I could've stayed longer to know more, so she's a nice woman in a good location.