This is a thorough and honest review. In all my years using Airbnb, this is the first time I had an unpleasant experience. The majority of my past reviews are almost always positive.
The nights I stayed were not pleasant. A rodent had made their way into the laundry room -- the laundry room was the main entrance and exit to the rear of the driveway to access our vehicle. The laundry room was filled with rodent droppings. I notified the host and they advised twice that they were going to get someone to patch the hole where the rodent was coming in from. Nothing was done. I reached out to Airbnb Support with pictures and proof to make this right. According to Airbnb, the host decline to any sort of refund or compensation for the issue. Airbnb did provide me with a small courtesy refund on the company's behalf.
I wouldn't recommend anyone to stay here for lack of service and failure to follow through on cleanliness and safety of their guests.