Unfortunately, our trip to LA and stay with David & Orli was not entirely a good one.
They just had a new AC unit installed and the crew that did that had to turn the gas off to the house for installation. We figured this out our first morning when we went to shower and there was no hot water for the entire house. The house manager was very nice and helpful; but in the end it was a member of our party that had to relight the hot water heater pilot light so we could have hot water (after waiting close to an hour).
Then apparently the AC unit was incorrectly installed and froze up. This caused the AC to not work for almost half of our stay. It still had not been resolved upon our checkout of the house.
Neither of these problems I suppose was under David & Orli’s direct control, as both were due to poor installation of a new AC unit…but David & Orli have offered nothing toward the issues that surfaced while we were staying with them and dealing with these troubles. Which is unfortunate.
Otherwise, the house is nice and spacious (a bit dated). Clean. The house manager was very responsive and nice; although the problems did take some time to resolve (or in the case of the AC remained unresolved upon our checkout).
If there weren’t issues with the hot water heater and AC not working for close to half the trip; this would have been a positive review. However significant problems arose and no real accommodations by the hosts were offered or made (even after directly reaching out to them explicitly about it).