After traveling across the country from the east coast, Fred and his wife made everything super easy. They were both there upon our arrival to greet us and answer any questions we had. (Also presented us with a welcome basket of goodies!) That was the first and last time we saw them. The keurig and other amenities they provided were greatly appreciated. The house was exactly what we were expecting, would definitely stay here again and/or recommend this to future airbnb'ers! Plus the price was great!