BE CAREFUL with Kids as there is no safety lock from inside. I connected with the support and they sent a housekeeper who told me all doors are the same. Supposedly there is a lock that opens with turning the knob from inside. Basically it didn't make any sense to me as any child can open the door and walk out. I told management the issue and they suggested child safety rental which we have to pay for. Overall it made no sense to us. If there is a lock then it shouldn't open with just turning the doorknob..!! As good as having no lock. There was also issue with washer drain block, which got sorted on its own but the housekeeper had to come many times to check. We also found difficulty setting the thermostat of the AC as the temperature never be set below 70deg. I tried calling in the middle of the night to the 24/7 customer support but no one responded for long and I just gave up on it. Overall the cost for the place, these issues shouldn't be present. Plus, if there was issue with the type of lock (supposedly), then management has to take care of childproofing. We have stayed in many airbnbs and we never had these kinds of issues for the price we paid. Otherwise, the place is very well located. Close to downtown and wholefoods.