James & Phylline were very clear with their check-in and check-out instructions. The home is located behind their house and it includes a private garage and separate entrance through the back alley -- This is important for those looking to have privacy. The house itself was modern, cozy, and comfortable (especially the beds) Any problem that you have, they're within reach to communicate with and they will resolve the issue. James & Phylline are genuine people and my friends and I enjoyed our stay.