I HATE writing bad reviews and wanted nothing more than for this trip to be fabulous…
Unfortunately though, I feel like something should be said here.
There were several things wrong/unexpected with this unit (I.e. the golf cart didn’t have working seatbelts, the balconies were not up to child safety codes, no drinkable water, trash left behind from former tenants, etc.). I wrote to the host about these thing trying to nicely suggest improvements for future tenants and instead of apologizing or even responding our host had AirBnB call me and tell my group (another mom and our four young children, including two babies) to pack our bags and leave within the hour. After we had done nothing wrong. If anything, had already cleaned the place up to look much nicer than it was when we arrived.
I had no idea AirBnB hosts had the right to kick you out for no apparent reason. AirBnB was very apologetic but said that’s their policy, a host can decide for any reason (or no reason) to kick you out at any given time.
Our host wound up letting us stay the second night (thank goodness as it would have been near impossible to move our kids and be stranded on Catalina within an hour).
Still no apology and no trying to make things right.
Very disappointed.