I can’t say enough great things about Jennifer and our stay. We came to enjoy universal studios and she even let us try out the Luigi band for free and afforded us the option to buy it if we wanted! The small things that we didn’t even think about were readily available such as hair ties, curling iron, contact case and cotton swabs. We instantly felt at home. Jennifer was on top of EVERYTHING. We so happened to come during a storm and even had umbrellas and lanterns available for us to use. We didn’t bring our little pup, but there was even dog supplies. Very happy with our stay and will be coming back if we are in the area!