The property manager was very communicative and the check in process was smooth. The house was nicely decorated but not as pictured - the white walls were in terrible condition. There were dark black scuff marks waist high in every room but the living room and kitchen. They covered the walls and our daughter had to look at them when she went to bed, which gave her anxiety. Very strange and a little alarming - probably the worst condition of any AirBnB I've ever stayed in. I took videos and photos and sent them to the property manager, who said it was due to prior tenants. This explanation made sense, but if walls get destroyed by past tenants the property manager/owner should paint them before having new guests come in. I texted property manager again and mentioned we were thinking about leaving before the end of our stay. He offered to repaint the walls during our stay in response. This was a nice offer but not amenable to us because we had children staying in the house, we did not want to be breathing paint fumes while staying there. Additionally, the patio screen door was completely detached from the patio glass door when we entered the place (propped against the window). We ended up leaving four days prior to check out for these reasons and because of the neighborhood. This neighborhood is not family friendly and that is an understatement. There are bags of open trash all over the street and homeless encampments directly across from the property. There was a lot of noise (yelling and screaming) coming from the encampments during the day and lasted through the night, which kept our family awake. It was not safe for kids to walk outside unsupervised. We contacted the property manager and asked for a refund for the days we wouldn't be staying (4 days) and he offered to refund us just for one night plus cleaning fee. We had to scramble to find a new place in a better neighborhood, and ended up paying double for four days because of this. We therefore would not give this place a positive review. Overall just not a pleasant place to stay with two kids. All things considered, a refund would have been appreciated for the four days we didn't stay there.