I made a noise complaint because the room next to me was loud at 11PM. I could hear their conversation all night and when I reached out to Sonder they changed my room however when I went to transfer rooms I didn’t receive a code till 30 minutes later so I was just waiting outside. When I finally got into my room I thought Id be provided a king bed which is what I paid for but I was given a double for my wife and I. In the morning I went back to the front desk to see if I could get transferred back into a king and they told me they’d email me after 11AM when they can see if there’s more availability but no one reached out. Was a frustrating experience