Dee was very welcoming, friendly and accommodating! The unit was super clean and exactly as described. The location was convenient and close to many of West LA's attractions. You can walk to some restaurants, bars and coffee shops. The parking space is under the building in a garage. Inside the unit, there is actually an additional door between the living area and the hallway to the bedroom which was an added bonus for us as we were separating snorers and non-snorers =). I would note that the elevator is immediately outside of the unit. If you are a light sleeper, bring ear plugs. The bedroom did get a little warm as there is no central air, but the living area stayed nice and cool due to the a/c unit. The building was seemingly full of college kids, with prolific "herbal" wafts in the elevator and through the window cracks at times. But that's to be expected so close to UCLA. As I said, Dee was wonderful and had great, prompt communication. We hope to be back soon!