Tracy's place was managed by a hospitality company called the Pillow Team, and we were in touch with Tracy once as well. All parities were easy to communicate with and prompt in their replies. The house itself was just the right size for two, and we particularly enjoyed the spacious kitchen and back patio. The neighborhood is quiet, peaceful, and the neighbors were friendly. We stayed for a little over a week and enjoyed ourselves. Would recommend to anyone looking for a sweet, quiet spot in Eagle Rock.