The location and room are exactly as described (we had 2 adults/ 2 teenagers). Can't beat the location in Santa Monica for the price. So close to so many things; food, fun and sun. Once we arrived onsite, Silvio and his team were very responsive and helpful. Silvio offered his help, but also gave you space if you desired it. Once we figured out the entry door (push then pull) things went smoothly. We would definitely stay there again if in the area.