Safety Nobody in the lobby was wearing a mask 😷
Sign on the door said guest only but anyone and everyone walked in while the security guard was on his phone not paying attention at all. Hotel lobby smelled like marijuana.
Room was suppose to be ready at 3pm and at 4:30 when we left still wasn’t ready.
No restaurant or
Room service in the hotel.
The manager had no people skills and had no interest in doing anything to make us happy.
After I booked the room I went to there website to see the hotel and decided to click on the room availability and found the room $200 cheaper on the website...because the host was the hotel I messaged the host and no response
I asked the manager at the hotel if he could make the adjustment and we were told no sorry u need to talk to the Sales department
So I looked on Air B&B while in the lobby and found this hotel to have a suite available for $200 more than I paid.. so I asked the lady just give us this room and let’s move on. She tells me it’s not available but why was it still on Air B&B
I asked and she said it’s not and that’s not accurate
It was Such a bad experience that we left. I won’t stay here if it was free.