Fiona always responded back to my questions in a timely manner. It's a cute and spacious condo. It's above a nice outdoor mall with restaurants and stores. Also an AMC theater. Near a Ralph grocery store. It took us about 45 minutes to drive to LA. The beds were EXTREMELY hard and uncomfortable. My friend decided to sleep on the sofa because the bed was so hard. Even though I put a foam pad on my bed, it was still hard and I did not have one good night of sleep and I was there for 7 days. Only one tv in the living room and we weren't able to watch anything unless we connected it to our laptop to caste it on the tv. The parking was a little confusing until I received a call from Fiona to direct me on where to go. One of the reason we decided on this condo is because they have a pool. However, during this time of Covid, you must make a reservation in advance to use the pool. This should be written in the "About Condo" section when someone is thinking about booking it. That was an inconvenience. Even though the condo is spacious, I would not stay there again. The beds are too uncomfortable and it takes too long to get to LA.