After almost 10 years of using Airbnb, this is by far the worst and most terrifying experience with an Airbnb host. My husband and I’s anniversary and family holiday trip being ruined because of how abhorrent this was! DO NOT STAY HERE!!
If I had the option to leave 0 stars, I would.
This place is superficial with no quality and years of renovation needed. Given that we are in the midst of a pandemic, the host gave access to the cleaning crew and repair man into the house while we were in the house putting the guests at risk for contracting COVID.
On the first day we had major electrical issues in the house. All the bedrooms had lights fluctuating and after day 2 the downstairs bedroom and the guest house did not have any lights or outlets working. Next, The heater did not function properly and this was another major issue given that the weather was in lower 40s.
The guest house toilet had to be unclogged twice. The rain water seeped thru the guest house and had a huge puddle at the entrance. There was also a leak in the roof of the living room in the main house. We were unaware that the guest house did not have a centralized heater/AC and due to the electrical issues the guests couldn’t use the portable heater and hence slept each night in the cold room. There was only 1 trash can for the ENTIRE MAIN HOUSE AND GUEST HOUSE! The curtain rods were very flimsy and fell as soon as the curtains were opened in the bedrooms.
In addition to all of these issues, the host gave house access to a repair man who entered the bedrooms without permission and was extremely hostile towards the guests. He was not wearing a mask (COVID). And then the host sent the cleaning crew 2 HOURS before our checkout time and 4 cleaning individuals entered the house and were in the bedrooms when our personal belongings were still unpacked. This made us feel unsafe with 4 strangers in the house with all our personal belongings out. This also made us uncomfortable since some of them were not wearing masks and put us at risk for COVID-19. This also shows that the host does not care about guests and is only focused on making money because they wanted to get the house ready for the next guests while we were still there and had paid for it. The host did not provide any checkout guidelines so we had to reach out to them to ask.
As the previous reviewer mentioned that they arrived early, our checkout process was extremely unsafe (COVID) and unprofessional to accommodate for the next guests.
Please do not risk staying here!
The pictures of the listing looks beautiful but do not fall for it.