We booked the bungalow for a week (Sat Jun 15th till Sat June 22nd) which is a long stay for an Airbnb. This was a really poor experience. The location is great and the bungalow is air conditioned which is great for LA weather. These are the positives. Cleanliness and Communication were really really poor.
On our first night, we found stains on the bedsheet and cover and the bed had hair on it. We looked for replacement sheets and covers but there were none on site. There was also only 2 towels with no replacements on site which is not enough for a week's stay, and the garbage can had no garbage bags in it. We were tired from traveling so we slept in the bed and the next morning I notified the host. She unapologetically insisted that her cleaner washed it but sent her cleaner the next day to replace the sheets and cover, and supplied us with extra towels and garbage bags. But things got worse from that point onwards.
On our first night in the clean bed sheets, somewhere between 3:00 to 4:00 AM the fire alarm went off for a few minutes which caused us to panic and ruined our sleep. The host unapologetically said its probably faulty due to low batteries and that she will send someone to check on it the next day. No one ever came, and for the remainder of our entire stay, she didnt check on us via text or any other means.
A couple of days later, we are again woken up by very loud noise from the Garden/common area at 8:00 AM, and we find a worker with a leaf blower going through the Garden. The host never gave us a heads up or anything of the sorts to expect this major disruption. (we never heard from her since the fire alarm situation until one day after we had checked out)
On Thursday night, we wanted to have a candle-lit dinner in the Garden area. We found it very unclean. First, the lamp and the plant pot thats on the table in the Garden had cobwebs on it. More importantly, while we ate we were surprised by two rats in the garden area. Naturally this disgusted us and ruined those plans.