I would leave ZERO stars if I could! In my 5+ years of travel and staying at places through Airbnb, I have NEVER had such a terrible experience with a host. For starters, the host is a liar and his listing is filled with lies - in the amenities section, half of what he says is provided is NOT. There is no iron, rice cooker, hair dryer, essential utensils provided (no spoons, no knife), and most importantly, there is NO FAN. There is only ONE window in the room and a tiny window in the bathroom - the mesh screens on these are not properly sealed and every time you open them, bugs of all sort come in - earwigs, massive spiders, mosquitos, you name it.
During our stay, a heatwave that broke historical records swept through Los Angeles, and this host refused to even provide a fan despite the fact that his listing says portable fans are provided. He told me to open the windows and that the weather would be better the next week. My reservation was for almost 3 months and I was paying thousands of dollars and this guy couldn't even provide a twenty buck fan for my stay. On top of that, the room does not have adequate ventilation and as a result, the place is humid, muggy, and moldy on warmer days - there was literally mold growing on the lamp by the window and there was CONDENSATION on the inside of the main glass door - that's how terrible the conditions are inside.
Furthermore, when I brought up the bug issue, the host said he would check the screens and then he never did. On top of this, access to the washer and dyer is restricted and only available on the weekends - even then you have to coordinate with the host since the machines are in his house and he is not always available on the weekends - you basically have to sacrifice a whole day's worth of time to get any laundry done at this place because it's hard to get access when you need it.
So you would think since this is the case, the host would provide clean towels and sheets when needed, right? Think again! The host refuses to provide another set of clean towels and sheets - you have to wash and dry the sheets and towels yourself and get this - he won't even provide DETERGENT to do so - you have to provide your own detergent to clean HIS sheets and towels!
After suffering at this place for 3 weeks, I decided to leave and simply get a refund for the nights I didn't stay. As a courtesy, I told him I would pay for 22 nights (an extra night on top of the nights I stayed). But now it has been over 2 weeks since I left and I've had to waste HOURS of my time in order to get a refund because the host is refusing to refund the nights I DIDN'T even stay at this place. And the host BLACKMAILED me saying he would refund the remaining nights IF I didn't leave a review. Here are some direct quotes from Daniel's messages to me:
"I am not going to get into a pissing match with you, it’s not worth my time. You and I aren’t going to agree on what was right and what was wrong here. You’re the only person who’s stayed here that’s had issues and been so fussy."
"I am happy to give you a refund for the 8 nights on the condition that you don’t leave a review. There are 4 more days in the review cycle, if the cycle closes and you haven’t left a review, I will send you the refund."
This has been an absolute nightmare - this host is extremely unprofessional, a pathological liar, constantly goes back and forth in what he says, doesn't care about his guests' comfort at all, has a terribly rude attitude towards guests and now I'm out nearly $1000 dollars because of this unethical man!
I've never before had such a terrible experience and I would 100% not recommend booking this place at ALL and you can get MUCH better value for your money than this dirty, moldy, rip-off of a place.