The team provides very good service and responses promptly throughout the day, felt like we were in very good hands. The location was great, a short drive to many LA spots (Koreatown/Little Tokyo and under 30mins to the coast). The neighborhood can get a little sketchy during the night, but no big issues as the apartment had security. The apartment was as described except there are a couple of areas that were dusty / dirty and could have better housekeeping. Overall, we enjoyed our stay!