Our host Andrew promptly responded to my questions before the stay. The house was cute, clean and comfortable for our family friendly group. We appreciated the two sodas in the refrigerator. The pool was a nice size. Prior to booking, he graciously accommodated an early check-in so we could use the pool, and allowed us to have a couple of additional folks over for swimming during the day. We didn’t know how to heat the pool or spa, but it was a hot day and we enjoyed it as is. The house is located in a quiet neighborhood near Mt. San Antonio College. There is a nice shopping area off of Amar Road, with a Starbucks and a great bagel place.
If I could rate the property manager who lives across the street, I would give him a 1-star for rushing to judgement, or worse for profiling, and presuming we would break house rules before we stepped into the house. We were model guests and followed all the rules and expectations. It was strange; within 40 minutes of arrival, while we were quietly eating lunch and watching TV inside the house, Andrew called and asked us to evacuate immediately (or be subject to reporting/a bad review) because the property manager said we were “partying” and exceeded the number of guests. I suggested he turn on any cameras if he had any. And, we agreed to let the property manager stop by immediately or at any time to check. The property manager never came by. (I’m not sure if I would have experienced a better stay knowing he was satiated, or if I would have felt worse knowing that my privacy was invaded.) I was hoping for an act of contrition for making us feel like criminals or a sign of gratitude for taking such good care of the home. However, we didn’t receive any communication from the host or property manager upon the required checkout message or the following day. Any contact would have gone a long way in repairing the uneasiness of the stay. I readily would have overlooked this in my review, as I always see the good in everything. I get that some guests leave distrust in their wake, but we cannot all be painted with the same brush. The off-putting atmosphere was unfortunate, because I would have been a repeat customer as Andrew seemed to be a conscientious host.