Our stay at Bill's was overall pretty good. Came here for my birthday and it was a good jumping point for going out around Downtown. The inside has a great view and is decorated very stylish. The rooftop is great, and the pool was actually a really nice temperature. Neighbors there seemed really friendly. The neighborhood is fine if you are used to city life but can be a bit noisy with Pershing Square and the Metro station right below. Parking was not cheap - we paid $28 one night for the 550 Hill street garage and $20 the next at Joe's right below the unit (they tried to charge us $40 the first night which is why we went elsewhere) so it might be a better place to stay if you are car-free. Check in seemed pretty easy, although when I first came in the person at the desk did not ask for my information, and said to go on up, then when I went to get my bags and came back into the lobby 10 minutes later, a new person was there and was NOT happy that I had not shown my ID when I checked in, despite the other guy telling me I didn't need to, so that was a little confusing and uncomfortable. Once I showed my ID everything was fine the rest of the weekend. In the loft itself, we were having a hard time getting the AC to respond to us setting the temp on the Nest, we kept setting it to 70 but it stayed around 80 for about half the weekend. Luckily it wasn't a major heat wave! I will say that it was very nice to not have any cleaning responsibilities. Sometimes you pay a cleaning fee and then end up having a list of 20 things to do before you check out. Here you just need to leave the keys and turn the lights off :)
Overall maybe not the absolute best loft I've stayed at in the area but a good affordable option if you are staying downtown and especially if you don't have to worry about parking!