Host wasn’t responding for hours, didn’t provide all information. Contacting host for second time she finally said that previous guest broke lock and she is waiting for locksmith, after I asked her what we suppose to do(it was already 8pm) she went MIA again. So sending message to host at 9am mountain time and then again at 7pm and just getting respond at 8pm and getting instructions how to c/i only around 8:30pm when in real life we should’ve got them 3 days prior to c/i. After getting there got stopped by landlord of the building asked what we were doing there (in instructions to c/I it says if anybody is gonna ask you what you doing just tell them that you visiting friend), after saying that we visiting friend landlord asked for name we said Lily And apperantly her name is not Lily and she is not suppose to be renting this apartment on Airbnb. So finnaly we rented a hotel and just left and contacted Airbnb.