I like to save all the stories and leave review's that potential travelers can find useful.
Pros:
1. Niki was very easy to work with during my stay. Hot tub was not cooling so she had her maintenance man come get it all fired up.
2. Be patient "pre-booking" as her responses can take a couple hours- perhaps a delay in time zone.
3. Wonderful house with plenty of space. Pool table was a hit! Pool/hot tub was a hit! Plenty of chairs,couches outside next to pool. Exact sleeping arrangements to be exact is 1 master bdr with king,own bathroom. Bdr #2 has queen. Bdr 3 has a double bed and a twin bed(bathroom for those 2 rooms)
Restroom right when you walk in house. Garage(perhaps)converted into bdr with queen bed, twin bed and a twin bed that pulls out underneath the twin. This room has its own bathroom.
4. Relatively close to universal studios(13 min from house to universal parking garage.)
5. Plenty of towels, toilet paper, kitchen dishes & anything else you may need. I am a cooker so I loved the stove in this house. Has washer and dryer.
6.instruction book for the house was helpful for cable, fireplace and pool.
7. Would love to stay again
Cons:
1. Was not able to operate the hot tub heater and pool heater at the same time. It was a warm night so it all worked out.
2. Odd smell the entire wknd throughout the house. Even airing out house did not help.
3. 2 pool table sticks were broken, so we shared 2 sticks with 1 of the 2 sticks having a crack in it which eventually will break as well.
4. Microwave is in the "converted bdr" so if the ppl staying in that room are asleep with door closed and any late nighters wishing to warm food up will be out of luck.
5. Floor layout to bdr has the doorway entry uneven so ppl were stubbing toes forgetting to step up each time.
This place is well worth it for groups of friends/family.