I’ve given this 3 stars because I didn’t actually get to stay at this address but I’ve been asked to review it.Marie was always very responsive. I’d just got off a very long flight from australia so I really wasn’t in the mood for what was about to happen. I get a message saying the property was not available because of a blocked drain and could I stay at a different address in Venice for one night so I said ok no problem.Check in was after 4 and by the time I got there it was getting dark, the numbers on the lockboxes are all rubbed away and hard to read.Gate was really hard to open there were homeless people camped outside the next house. The place smelt mouldy and of gas,the bed was clean and quite comfortable but as I said before I’m not reviewing this house.Next morning I get a message saying I have to vacate the property because another guest was staying but the other place wasn’t ready At that point I booked into a hotel and cancelled the rest of my stay.hoping for refund