Amir is listed as the owner but sadly I didn't speak with him even once. All my communication was with someone else – Roni, who presented himself as the manger.
I came to UCLA for 2 weeks to visit a medical department there. I want to relate to one previous review before I'll start mine. There was a review that mentioned homeless people around the apartment and Amir/Roni just wrote that this is not true and that this is the safest place in world. I want to say that there are at list 4 homeless people who sleeps right next to the apartment.
Before my arrival everything was great. I got a detailed message with all the things I need to know about this place.
But, When I first entered the apartment there was a TERRIBLE smell there. Again, I talked to this guy Roni (again, Amir is the owner) and his ideal solution to fix this problem was to give me some kind of odor spray for the apartment!!! There a smell of a dead body in the apartment. I tried to talk to him several times but, he just keeps saying – talk to Airbnb, there is nothing I can do about it. I tried to look for another place to stay in but because of the short notice 99% of the lists in this area were occupied and the ones left cost more than 350$ a night. So, sadly I had to stay there.
I had to cancel my LA trip after few days and come back home ASAP. I talked to Roni about it and asked him if there something I can do, because I booked the apartment for 16 days and had to leave 9 days before the end of the 16 days. he said that he can't and won't help me, and that he has strict cancelation policy and that I can talk to Airbnb about it. It was strange to me, because Amir or Roni (I don’t really know who own this account) mention that he is a "people person and that he like to help people", but the minute I needed him he just disappeared and stopped answering me.
I contacted Airbnb support, and they returned me my money back. In addition, here are some of their sayings about "Amir/Roni":
1. "We are checking if this account is a fraud"
2. "He violated Airbnb hosting standards"
3. ""We are suspending his listing"
For conclusion, who is Roni? Why Amir Levi is listed as the owner, and suddenly Roni is. The host didn't lift a finger in order to help me with those major issues. And finally, when I tried to talk to him a figure out the situation he just disappeared and didn't reply any of my messages. I would like to praise Airbnb team dealing of the situation, they were perfect.