The experience was great! House was lovely and in a perfect and safe family neighborhood. We especially enjoyed playing in the yard in the hidden sandbox and taking our twins and 4 year old out in the red wagon to Jackson Market, the park and the playground, all within walking distance. We actually made some friends while we were there! We felt very welcome at the house - Chelsea left us a wonderful basket of goodies and the house was clean, tidy, comfortable, and easy to navigate. Whenever we had questions the house manager was able to help us quickly - she was super responsive and very helpful. The location is central - we were able to easily drive to the many destinations we needed to go to, including Disneyland. The only downside was we could often hear the upstairs neighbor (who we met and who is wonderful) walking about upstairs but it really wasn't a big deal. Overall a great experience!