Charlotte's place is perfect for a family of three or four. The check in process was very smooth. We was greeted by Charlotte's daughter and husband when we arrived. Charlotte was very quick to response to everything I had to ask. We had a late night flight on the day we check out and I asked her if we could leave our luggages in her house. She actually let us check out late, which was sooooo sweet and considerate. The Hollywood sign is actually visible from the guest room! The place is quiet, spacious, and beautiful. Parking was never a problem, there was alway a spot outside. The beds were very comfortable. The house is near Universal Studios and Hollywood, which was very helpful and easy. Definitely recommend it!