I booked this rental at midnight on Thanksgiving, to be ready at 2 pm on Black Friday. It was very last minute and I wasn't sure it would work out, but first thing on the morning on Friday Jessica messaged me asking what time I'd like to check in and how many beds she should make up. She really went above and beyond, and was so friendly when we met her. When my boyfriend and I arrived that afternoon, the place was spotless and exactly as described. It was a nice-sized space with a full kitchen, a comfy bed, lots of closet space, and a nice bathroom. The location was very convenient for getting around LA, Glendale, and Burbank, and was also very quiet. I couldn't have asked for more!