We arrived very late and Gloria was very helpful in making our checkin run smoothly. The location was close to relatives we were visiting and was very convenient to coffee shops, cafes etc. it was a pretty and safe neighborhood. Coming from Boston, we didn’t conceive there would not be central heating . There is a thermostat and one heat vent in the living/dining room and no heat vents in other rooms, although there are electric heaters in the bathrooms. We froze the first night but learned to keep the bedroom doors open and use 3 blankets. The decor is very dated , original 1950’s bathrooms( not a problem for us) but the toilet in one bathroom was not usable and the hot water in the other bathroom’s shower took over 10 minutes to get hot. There was hair in the shower drain and on the floor. We were only there for two nights and then only to sleep so we managed. There are non-openable drapes on all windows so the apartment is dark during the day ( we would have loved to see theCA sunshine and greenery .)