Penelope and team were great at communicating. This place is a very basic but good place to stay - I had some issues with the hot water but I never communicated them (and I believe if I did that they would have fixed it as they were quick to respond).
The bathroom reminds me of a bathroom at a Marriot which is not bad or good - just a description of how it looks.
Bed pillows were a bit small and flat :( but I’m sure they could switch them out easily.
Overall 4/5 - it was a good simple stay.