While the location, view, setting and quality of the space itself was awesome— we unfortunately showed up to a pretty filthy house. Dirty sheets, mold in the bathroom, uncleaned cups, dirty bath mats, etc. We got in late and spent the night, but reached out to Chris the next morning. We both had allergy issues the next morning. He responded right away and came over within the hour to check it out. He was very apologetic and also acknowledged it had not been cleaned properly and gave us a full refund which we were grateful for. It was pretty stressful, as we had a wedding to get to that day, and had to pack up and find other accommodations that would let us in at the last minute. According to him, the lack of cleanliness was because of a new cleaner that had been hired recently- but he did say he had gotten negative feedback from previous guests recently as well, so I wish he had resolved the issue as soon as he learned of it. Hopefully it’s resolved ASAP.