Here is what would have made a 5 star stay:
-Add a screen to the room window
-Clean/replace air vent/filter in hallway due to thick, grey dust on it
-Respond to guest's question
-Disclose hvac temperature
-Give people option to remove foam pad on mattress
-Replace a couple baseboards by the kitchen/laundry room and room closet (where mini fridge is) due to past, visible water damage
I didn't stay due to the conditions. A refund would be great.