Communication prior to arrival was fantastic; Kirby answered every question we had and was very accommodating. When we arrived he introduced himself and made sure that we knew how to get hold of him if required, but then he was keen to ensure we felt we had our privacy and could enjoy our holiday as a family.
The accommodation was spotless and had everything that we needed (so no need to contact him during our stay).
We hired a car, and the area was very central to all the sights (Universal, Hollywood Walk of Fame, Griffiths Observatory etc). There were amenities close by so we could get food in if we wanted to or eat out. But the road it was in was very peaceful and enabled us to relax away from the crowds.
We would definitely stay here again if we were in town and would recommend Kirby as a host and this property to others.