The owner, Melinda & her husband were very responsive and clear with the instruction. Especially helpful with getting the pool heated while we were at the amusement park and wanted the pool ready to jump in when we got back. Photos were accurate, tho I’d recommend to add sq footage in listing. The highlights and what made it a good value was the heated pool and hot tub. My twins and their cousin got to enjoy it every night and morning. A few things to be aware of: 1) Norwalk neighborhood in general is not the greatest (near prison), tho it looks like they are trying to clean up, 2) You’ll hear siren throughout the night, so may not be ideal for light sleepers, 3) no dishwasher, tho may not be a problem for others, 4) not a fan of the Extensive check-out list by Evolve (management company with slow respond) when the nightly fee is almost as much as cleaning fee, 5) no automated entry so late arrival maybe an issue, 6) poor water pressure in bathrooms, 7) bring more detergent supply.