Marty was responsive and flexible- we arrived pretty late for check-in and he gave us some time to check out as well since we were lagging behind. I loved this listing. All the amenities were easy to use. The living room, kitchen, backyard deck/balcony, and bathrooms looked exactly like the photos- in my opinion, even better. It truly felt like I was living in a loft in LA. Only downside was that mattresses and couch weren't as comfortable as we'd hoped. I would definitely book this listing again.