Mike was always attentive and available throughout the entire booking process. His apartment is exactly as pictured and is actually much larger in person than expected. He provided fresh towels, bedding and toiletries for use. The balcony was our favorite part. We had dinner on it and watched the sunset. Because we actually checked in a day later than the booking, Mike let us stay later past the 11:00 am check out time. Definitely will book again next time we are in the Hollywood area!