First we have to get the key from a parking area and it was hard to find not told it was in the parking area and couldn’t get lock box open host was not responding then we get there parking was confusing also they the key fob was hard to use when directions are not given the we get there no wifi and one of the rooms lights doesn’t work the faucet comes off and the bed was broken when we get there and just inconvenient since the beginning and the host was not responsive just issues after issue and no help or solution