The owner threw a loud party that went on into the next day. I tried unsuccessfully to locate/contact him to turn the music down so we could sleep. I reached out in the app a little after 2am and after 4am. I had to contact support to get assistance with a refund. My children did not feel safe with so many people roaming freely about the property. The area we stayed in had 2 access points from other parts of the house we couldn't keep locked on our sides. I dont know what time the party ended but I left around 1pm and his friends were still hanging around the property and playing loud music.
The wildest part was the morning of his party the host messaged me asking us to be mindful of our noise level.
Also, the fridge is broken. All our perishable food spoiled that wasn't in the freezer. We notified the host of this issue as well but he never addressed it or apologized.
This was the worst experience
I've ever had in an airbnb. My family was so disappointed, especially my foster daughter, who's birthday we were there celebrating. She picked this place and I oked it after seeing the ratings and reading a few of the reviews. We lost a whole day due to not sleeping and having to repack to move to a safer and quieter location.