The hot tub is listed as an existing amenity when typing it filters. After deciding on a place to stay, the user likely has their mind made up. While the hot tub is broken, it would be helpful to remove it as an existing amenity. When booking the stay, I didn’t assume “spa” meant hot tub. I wish there was more clarification as to what specifically was categorized as a hot tub. In addition, the bathroom water was broken upon arrival. I surely wish there was an option for full refund in cancellation. It is to be expected when booking a stay that circumstances change. We were not able to get a full refund after a significant portion of our guests got COVID.