Mitra was very accessible and the place was as expected. Just a heads up, it didn't bother us, but I don't want Mitra to get a bad review over someone not knowing it: The second bedroom gets quite a bit of road noise, and the house *does* get pummeled by the ocean during the tide.
Again, it's not a bad thing if you know it's there (and it was our second time coming to Malibu) but I could imagine it being a bit of a shocker for people who might not know any better, and it'd be unfortunate for Mitra to get dinged over something that's just the nature of malibu houses.
We had a little mishap with hair dye on a sheet and Mitra was very calm and pleasant as we got it all sorted out. Would recommend.