This was not a good experience. We paid for early check in cleaners including hosts did not leave until 3 pm when early check in was 12. The only things clean were bedding and towels that they were putting out during 12-3 pm. We had guests and yard wasn’t even done. The had started getting clean while we were there. All this was paid for prior including parking spaces that were in a garage. It wasn’t disclosed until after the spaces are outside of the garage spaces because hosts have others things inside. Hosts made my guests feel uncomfortable as they were there the entire first day of staying upstairs in thier villa apartments before renting to another party. Now we are being accused of burning a hole in a cushion and for scratched countertops that were already there prior. No one in the party used a knife to cut without using a cutting board moreover used what host had in house . We brought our own cutting boards and knives. We did not burn a whole in cushion or cut countertops. Renovations are clearly needed but accusing people of wrong things to get these new renovations is completely wrong .