Thac was the perfect host. He communicated extensively before the trip, and was flexible when a friend decided to join the trip last minute. He set up a key box the facilitated easy entry and exit. The place itself was much nicer than other places I've seen in Venice. It has a classy decor and feels well built, much different than the typically shabby places around town. We found easy instructions for wifi, lots of clean towels, and easy access to get around Venice to Santa Monica. Awesome place!