The view and location here are amazing. Unfortunately, my boyfriend and I had a very negative experience. We stayed for one night and had to get up early to go to work the next day. When we went to shower there was no hot water. It turns out the water was turned off. Due to having to leave for work immediately to beat LA traffic we didn't have time to call the host to figure out the problem. When we requested a $50 refund (about 20% of what we paid) I was made to feel that it was unreasonable for asking and suggested that we had turned off the hot water ourselves or not giving the hosts a chance to fix that am. Susan did give us a refund of $20, but compared to what we had paid and after all the time we spent debating and how disrespected I was made to feel for being unhappy with the experience I was very disappointed. We will not be staying here again.