Valerie communicated well before our arrival and provided us with the access codes needed for the apartment. She was easily accessible by text. The apartment was very clean and our room was ready and waiting for us. We didn't see Valerie much as our schedules didn't overlap but we texted with her when needed and she was very responsive. She also made arrangements for us to use a friend's parking spot for $10/night which was very helpful as parking is quite tight in this neighborhood. There we places for breakfast, and other amenities, within walking distance. The neighborhood is pleasant, quiet and felt very safe.