My best experience to date on Airbnb. As a host, it doesn't bet much better than Ken. First off, Ken let us check-in earlier than the stated time of 3pm. Our first day in LA was a record heat wave (113). Ken new the air conditioning probably wouldn't cut it and delivered a brand new fan to our doorstop. We didn't even ask for one. Who does that !!!!. But wait, it gets even better. I happen to run into Ken on our way back from dinner. Ken asked about our stay and I mentioned that we "roasted " on the first night. Ken offered to refund us for 2 day but I said it wasn't necessary. We'll, Ken refunded us two days anyway. Who does that ... Ken the superhost does that !!!. On top of all this, the space was just beautiful and the view from the sunroom ... breathtaking .