This is a down-to-earth spot in Mid City of LA, and our guest, Rebekah, was very friendly. Even though there was a slight hiccup when we first checked in, she offered us champagne to make it up, which was very kind of her. Communicating with Rebekah was not hard at all. She's a good host because she tries to make sure you are as comfortable as possible. You can't expect a 5-star hotel room, but the little Zen Den felt very home-y. Softer bed sheets and towels would've been better to use, but overall, the experience was lovely.