Owners are very quick to respond and very friendly/helpful. The condo needs many updates and needs to be cleaned and organized much better. Furniture very old and stained but still worked as they should. No way of getting out of bed without waking everyone up in how loud the floors are. Also walls thin so you might find yourself waking up to loud party tenants. Parking is tight also make sure you dont take the 2nd parking spot or the renter will block you in. Overall the condo did its job for us to stay and walk to the Rose Parade but for the price the condo should be in way better shape.