We only met and spoke to Mary briefly as we were checking out but she was very helpful and friendly. She told us about the Farmer's Market within walking distance. It was great, I'm so glad that she told us about it. We were able to eat samples and buy some goodies to take on the train with us. Also, she let us check out and leave our luggage at her place while we did some sight seeing without charging us for an extra stay. We could not have asked for a better location, right in the middle of Hollywood. We were able to walk around and see most of Hollywood without having to worry about public transportation. Also, while the room was right on the street with other people next door in other rooms we were surprised that the noise was not a problem and we were able to sleep without being disturbed. We would definitely stay with Mary again!