Jocelyn was very responsive and answered any questions I had patiently and promptly. We were late by an hour but Jocelyn was accommodating and met us at the door. The place didn't have a lock box which wouldve been slightly more convenient. But this didn't cause any problems for us because Jocelyn was accommodating.
The place was extremely neat and clean and had a cozy charm about it. They had all the basic facilities and more. The beds were extremely comfortable even the fouton I slept in.
The neighborhood was quiet and close to Hollywood and Beverly hills. Overall it was a great experience and would definitely stay here again.