First things first, I've stayed in this building before and it is great!!! HOWEVER, they have a parking option which I paid an extra 30 bucks for for 2 nights of parking. I NEVER received the parking access fob or strip to access the parking deck!! When I checked in, I let the host know that it was not in the apartment and I was told that they would drop it off or bring and never heard anything! So, I ended spending an additional 42 bucks for parking!!! And then the host had the audacity to send me a message via Airbnb asking me why I did not leave the parking fob and access strip in the apartment upon check out. AGAIN, the one I never had in the first place. They didn't even offer me a refund of the parking I paid to them nor for the additional parking expenses I incurred. Simply shameful!