Not a clean house:
Carpets stained, dirty dishes, showers and bathrooms not cleaned well, grimy feeling in bedrooms, living rooms, and bathrooms. Bathrooms, showers, toilets are nasty, moldy, dusty, smelly. Bedrooms have old, dirty, stained carpets. Not a nice setting live in for more than 1 night.
Sleeping Situation:
11 beds with 11 mattresses hiding under them. All mattresses (above and below on the floor) are basically springs with sheets over them. Not a single guest was comfortable during our stay. Get new mattresses. Sheets, pillow cases, pillows, and blankets are all old, stained, holes in them, not a clean feeling all around.
Communication:
Copy/paste message templates while messaging the host are not useful. Copy and pasting paragraphs and pages of text does not look good from the customer's point of view.
Location:
Right next to LAX. Description & Comments say you cannot hear the planes flying overhead. In reality, they are loud and takeoffs/landings occur approx every 5-10 minutes, even at 3am. You can hear the planes inside the house in the middle of the night loud and clear, with all windows shut.