In the beginning, they said the access information will be given many days before my check-in date however I got the info few hours before my flight to LA which made me worried. However they apologised immediately and let me check-in few hours earlier than their normal time. The location is in downtown LA so easy to travel but a lot of local people told us it can be quite dangerous in night time. The apt is was same as described and clean. Door lock didn't work once and Aleksandra helped to solve the problem very quickly.