As someone else mentioned the cleaning fees are somewhat high for having to take out your trash, strip the bed of the bedding. That honestly left a bad taste. Walls are PAPER THIN, I had to buy earplugs to be able to sleep. The bed is not the most comfortable and the pillows are so thin, I wish I had brought my own pillow. Check-in was smooth, and Tracey did refund me for having found old food in fridge and dirty socks left by previous guest under bed.
Also, after a pandemic can we do away with physical instruction manuals, put them online. Handwriting was hard to understand plus I didn't want to even touch it.