PURPOSE of our trip was to introduce newest family member, 10month old to 93yr old Great-Grandma. GOALS were to have a very calm space for a family reunion and a clean house for crawling baby. GLOWS: Hands down better than any hotel in the town of Whittier. Great location; walked to Greenleaf, restaurants and park. House had nice space & sitting areas for SoCal family to drop by and visit. Front porch was a lovely place to sit & enjoy evening breezes. Hosts Bill & Carrie are good communicators & were very attentive thru the whole AirBnB process. Easy booking & response time. GROWS: 1st night we spent 2+hours & all the towels when washing machine overflowed into the kitchen & dining room. Bill responded to text and was there with dry towels & even offered to wash our personal clothes stranded in the machine (we declined). We had already cleaned up the extensive water flow by the time Bill arrived. Being on our hands & knees cleaning was not what we had envisioned for our 1st reunion night together after long flights and even longer drives! He returned the next day with the part that malfunctioned so we could use the machine. He also cleaned under the frig space where the water had flowed and it alerted us to the not-so-clean-floors, dirty grout and moldings. Their Housekeeping plan needs to be adjusted, along with tossing the many dusty plastic plants throughout the house. Scratched non-stick pots & pans, polyester sheets and unwashed mattress pads are always hard to encounter in high-traffic lodging. Additional thoughts: Although the fans in all the bedrooms were a great relief in such hot weather, installing fans in the kitchen & living room would also help since we couldn't figure out how to change the setting on the AC unit set (stuck) at 78 degrees. In retrospect, perhaps offering a 1 night Credit for the inconvenience of the washing machine fiasco would have been a nice overture? At the end of the day, our "Purpose" was met, the "Goals" took a detour; the "Glows" were just enough and we can only wish the best to Bill & Carrie as they work on the "Grows". Thanks for listening! Respectfully submitted, The Johal-Dominguez Family