Rachel was very responsive to all the issues we had, for example she let us arrive a bit earlier when we needed a place to put our bags. We only met for a second and even then she was amending to our necessities.
The place itself is amazing. The room is very cozy and the back yard is incredibly big and super nice to hang out. We did not use the pool or Jacuzzi, but we were able to relax under the sun in the comfortable chairs.
The location was excellent for what we needed.
Thank you, Rachel!