Travis was great! He responded to all my communications almost immediately. He was friendly, kind and checked in periodically to see if we needed anything. The beds and pillows were so comfortable! The smart TV had a Netflix guest login as well as easy access to other streaming services where I could login to my accounts. The check in and check out process were simple. It was close to grocery shopping, coffee places and restaurants. Travis left a binder on the table providing us with all the information we needed for the house as well as tips for the area.