I booked Natasha's place for a work trip, and my colleagues enjoyed the place. Natasha was always quick to respond to my messages, check in & check out was smooth, and her home was very clean. The only issue my colleagues ran into was that all the full bathrooms (ie with shower) were ensuite bathrooms, which made it difficult to coordinate access to showers vs privacy. I don't think this would be an issue with a family or friends trip, but does make things a little awkward when staying with coworkers. Overall, definitely would recommend Natasha's place for friends & family trips.