For a short trip to LA, my group and I were left disappointed and expecting more from this home. There were a few issues that cannot be ignored. Upon arrival (late night), we found used food items in the fridge and some other signs around the house that someone had been there recently. We could not connect to the WiFi with the password given, and I messaged the host the following morning. The co-host called and was surprisingly already outside the home to try and resolve the WiFi and address the food. (This surprise visit caused our dog to start barking early morning) She stated over the phone it was her mistake for the fridge and was very apologetic that she did not prepare the house properly. She offered to remove the food, but I declined as we weren’t cooking much and it made us feel more uncomfortable to have her inside due to COVID. I appreciated her apology, however I feel these things are still worth noting. I was surprised to see her arriving at the house later again that day, whilst having lunch with my group, asking if I could work with tech support from her phone. I had already asked for a refund for the WiFi, in hopes of moving on from the issue. Overall, I was left feeling doubtful the home was even prepared and sanitized for us as guests.
Some other issues we noticed were the washer and dryer are actually outside of the house, which was a surprise to me. Some other kitchen items were dirty, and the bathroom sink drained painfully slow.
My group and I still tried to make the best of our short stay, explored the York street area, and enjoyed some of the board games the home had to offer. I am still awaiting an agreement on a partial refund.