Charlotte was wonderful!

We didn't even meet her, but she left so many great resources in the unit it felt like we did (how-tos on everything, where to find different household items, check in and out instructions).

The kitchen was stocked with snacks, water, milk, coffee - we were able to relax rather than run out for groceries right away.

Both the bed and the futon/daybed were comfortable and the fan/heater did a great job at regulating the temperature.

Would definitely stay again.