Rosana’s place looks just as pictured. Great amenities, stylish and modern, comfortable rooms, huge kitchen and dining area and huge living room as well. It had really nice views.
One thing to note is that there are indeed a lot of stairs. People who are older or have mobility issues would have a difficult time here. Having lots of luggage (specially heavy ones) would also be a little difficult.
The neighborhood is quiet and peaceful. Check in and check out was a breeze due to the keypad lock.
The only big issue we had was that the AC in the upper level was not working during our stay. When we got to the place the temp upstairs was 77.5 degrees. I messaged Rosana really late/early in the morning (1/2am) and she responded quickly and tried to adjust the temp. Unfortunately it did not work and we resorted to opening all doors and windows. Temp dipped down to 73 around 4am and 70 around 7am. We thought the AC had worked while we were sleeping but around 8am it had risen to 71/72 degrees again. Me and Rosana kept messaging back and forth and she responded promptly every time. I informed her that we were not hearing the AC running or feeling any air coming out of the vents on the third level compared to the second level which was a lot cooler and had the AC noticably running. She kept checking the temps throughout the day and the AC really was not working upstairs. We resorted to opening all doors and windows again that second night. Luckily it was cool outside during night time so we were OK. It did make everyone pretty irritable the first night when we could not figure out how to cool the place down. But despite it all I would still give the place a 4&1/2 star. The issue was not something Rosana had known about previously and she tried to offer solutions throughout. Other small “issues” were that the floors were a little dirty and could use some mopping/dusting. We are used to having no shoes in the house so walking barefoot we felt all the dirt of the floor. Also when we got there, the toiletries upstairs that were left behind/provided were all out or running out and needed to be refilled. Also some items in the pantry are expired (tossed away expired rice vinegar I came across with). A suggestion would be to bring sleeping/eye masks as the sunlight shines brightly through the bedrooms. It was hard to sleep in/stay asleep after the sun rose as there were no blinds or curtains in the bedrooms.
Thanks again for letting us stay and for being patient with all of our questions regarding the AC and temp of the place. We would book again next time if the need arises.