It was a great experience! The lobby was so decorative and creative. The room was super cool and super clean. The only issue was we didn't get our original room that we booked for. When we got there, they told us that there wasn't any availability in the original room and they stuck us in a regular room. I requested to get a partial refund since the room we got placed in was cheaper than what we paid for. Unfortunately, they didn't give us a partial refund. That was the only issue we had which is why it's rated only 4 stars. I also wished that they could have communicated that to us before we arrived.