Darcy was super helpful when our plans changed and we arrived earlier then what we expected. We were there during the heat wave 100+ weather the whole time. the house stayed so fresh and cool the entire visit! Beds were extremely comfortable. The drive back and forth to Disneyland and universal was a bit draining after a long day but so worth it to have the space and comfort. My oldest also has an ESA so being able to have him near her made her experience so much better for her and all of us as a whole. Will book again.