The place was clean and had a nice view. It was spacious and was close to the bar we were planning on going to. Unfortunately we arrived and there was no air mattress as promised. The host was quick to respond and ensured the housekeeper would bring an extra one. She never came so he brought an extra air mattress. We were thankful for that. We mentioned there were no sheets or blankets. The people who were sleeping on the air mattress and the “pull out couch” would have nothing to cover them. The host told us the house keeper should be over soon. She calls us an hour later, says she’s across the street and will be there soon. It’s now 11pm, we are out of toilet paper and still no sign of the housekeeper. I send a text to the host letting him know that we’re out of toilet paper, housekeeper is still no where to be found and we are now leaving for the evening. He replies, “There are linens in the closet and toilet paper in the restroom drawers.” No, no there was not or I wouldn’t be sending a text in the middle of the night. So I sent a text to the housekeeper letting her know we are leaving for the night and if she can leave the toilet paper and extra linens by the door. She tells me that now she’s close by the hotel and doesn’t have a key. Apparently we have the only key to get upstairs but we are now inside the bar. How do you not have a spare key meant for only your housekeeper? There was no way any of us were going back to drop off a key and then get back in line to get into this bar. I try to call the host and no answer. I understand he pays her to get these rooms ready for guests, but if it’s brought to your knowledge once the guests are in the room that everything isn’t up to par then you as a host should take charge.
Our friends used pillows to cover up. My best friend and I took toilet paper from the restroom at the bar and shoved it in our purses. It was 2am and at this point I didn’t care to bother the housekeeper anymore. You do what you have to do.
The place has potential. Here’s what needs fixing:
-Replace that white couch because it’s broken and not big enough for adults to sleep on
-Make sure your place has more than one roll of toilet paper
-Make sure you have sheets and blankets for people to have a comfortable night of sleep
-Above all make sure the room is ready BEFORE people even arrive
They say “you get what you pay for,” and that’s what this listing is. I’ve never got an Airbnb so cheap but I’ve also NEVER had problems with any that I’ve stayed at in the past. I’ve never had to message a host so much. Hope this helps the host fix the place up and you as a consumer decide what’s worth spending your money on.