Shawn really outdid himself with this beautiful listing. It feels so homey and not to mention all of the space we were welcomed to. Shawn made sure to communicate effectively about check-in time, and provided us with WI-FI information immediately. Any questions I had he answered promptly. This is was my first ever Airbnb, and I’m impressed. Check-in and check-out time was not complex at all, was ready to go in a timely manner. It was easy to find. I brought my own toiletries just to find out he provided them already in each bathroom. How convenient. Such a good host. Everything was perfect, location was a plus as well, as we were trying to stay close to Universal Studios for a family outing. Not to mention the balconies in pretty much every room was an added bonus. We all slept comfortably and there was plenty of room to accommodate all of us. The kitchen was well equipped with all the utensils and kitchenware you would need. Overall such a great 1st experience and hoping to return since we now have Universal Studio season passes. Such an amazing host!!