The owners were extremely responsive and nice and made the move in/move out simple. The home was very clean and nice but there were expired and open beverages in the refrigerator, Something was wrong with the dishwasher as the dishes and the bottom had mold on it (even after we re-washed it) and the last night 2 out of 3 bathrooms flooded so we were down to 1 bathroom with 4 guests. But, the owners were very responsive and even though at that time of night there was nothing they could do, they came over to see what happened and they gave back 1 night of stay since we didn't have access to the bathrooms and had to move items out of the closet just in case the water seeped through. The home looked beautiful and just renovated so I could see something like this happening and there was a major storm that night as well. We would rent from them again. We appreciate their willingness to treat the customer with respect and be proactive about solving any problems.