The room was amazing and the check-in/check-out process was seamless. All communication was quick and easy so anything that came up was easily handled. Throughout our stay we never felt uniformed or unsure about anything. Even when the lock to the room died we were able to resolve the issue in minutes. Like the description mentions, the room isn't the largest but two of us fit comfortably and never felt crowded at all. It's the perfect place for a quick trip to Venice and with a car it was easy to get around and see other parts of the city. We've never had a more gracious host! Zizi is a delightful person and the breakfast she provided each morning was amazing. I would highly recommend this place to anyone!