The location is great and that’s all the positive I have to say about this rental. from the beginning things weren’t very smooth. The owner is rude. When we arrived to the Airbnb I was confused on how to get into the property. There is a keyless entry that doesn’t work apparently. While trying to contact the owner a neighbor walked by and realized I was trying to get in. This neighbor proceeded to call the owner on the phone. The neighbor had the owner on speaker phone while explaining to him that I would have to use a code to a lockbox to get the keys. The owner wasn’t aware that she was on speaker and used some very rude words towards me.
Later that evening after putting our small kids to bed we realized that the rooms were very cold. We turned on the central heat but realized after a while that only the living room was getting any heat. The owner was very rude when I questioned her about whether the rooms got heat or not. I was told to use a portable heater. One of the small portable heaters was useless and very loud.
The cleanliness of the place wasn’t great. There was a half eaten pizza left in the oven.
An open bar of soap with hair on it was left on the tub.
The beach towels were hanging outside on a hook, they felt and smelled dirty.
Extra blankets in the closet had dirty stains on it. And the place was very dusty and just in real need of some TLC