Ran into problems at another location with a different host as we checked in and we urgently needed a new place to stay for the next 6 days. We arrived at 6:30pm to our (other) Airbnb property and it had been smoked in and the furniture was broken and unusable. It was late and we had 2 young children and both grandmothers in tow. By this time, we had been on the road for nearly 9 hours. After reaching out to numerous (10?) other hosts in the nearby vicinity, Nadine responded quickly and we immediately got on the phone to work out the details. She was so kind enough to accommodate us in an adjacent unit for the first night, then moving us into the 2-bedroom unit that we need for the remainder of the stay. It worked out wonderfully, and we are very happy with our overall stay. The property was clean and included everything we needed. Nadine checked-in on us via text to ask if we needed anything. Excellent service! Definitely, highly recommend Nadine!