I didn't get to meet Mary personally, but she was very responsive and helpful in providing instructions for check-in. It was very easy to find my room once I got into the building. I arrived in the afternoon and didn't leave until checking out in the morning - the room was spacious and comfortable, the perfect place for me to chill in peace and privacy during my afternoon/night in. Mary supplied the room with extra blankets, plenty of towels, and earplugs (without earplugs you can hear people outside for the entire night, given that it was a Saturday night). I had everything I needed for my short stay and I'm glad I chose this place for my recent trip!