Mary is the best! Actually, before I lived in the room I picked up, Mary was so kind to change our room to the much better room. And today, just today, I made a stupid mistake about the reservation: I thought I would check out on the third day of my trip in the morning, but I did not know my check-out day is on the second day in the morning. When I realized that, I have already out for shopping in Camarllio where is one hour away from here!. However, Mary is not angry at all and she took care of our belongings safe and sound and tolerate our negligence! She even asked us if we have somewhere to stay tonight because her hotel is out of rooms today. I really really appreciate it. Mary is so nice and kind. Also, the room is very cozy and comfortable. I recommend everybody who travels in the Los Angeles live here!!