A family member had a medical emergency that required many of us to come from out of town and be close to the hospital. The host worked with us as we got updates from the hospital, was extremely communicative about any questions we had, and was very clear about house rules. It really meant a lot to us to be able to find a clean, budget friendly, and peaceful stay while our family dealt with a crises. This made a world of difference as we focused on our family.