The stay here was OK but I wouldn't come back here again. The place seemed in need of a refresh and update as everything seemed used and worn out. We chose this place for the location to Warner Bros studio tour and universal studios which was good as it was around 10-15mins away. The bed was nice and comfortable but the pillows were really dirty and had all stains on them which wasn't good. The shower wasn't very powerful and dripped when it was on almost like it was broken and coming out of the top rather than the holes it also wasn't the cleanest in the shower. The sofa area was nice but very dusty and the sofa did feel a little itchy to sit on, it was good to have the TV though which different channels on it. The kitchen had basic utensils and a toaster and kettle which was nice and the fridge was big. The brita water jug was a nice touch but the filter had ran out of battery so didn't work, I'm not sure how long it had been like that.
Opposite the place is a 24 hour car wash which is very noisy from early morning to late at night which was quite loud with jet washing, hoovering and talking all the time. The door also didn't feel very safe as even when double locked it was very shaky and loose and you could see underneath the door as there was a small gap, so we could see people walking past and car lights. On our second night the smart lock door started making an alarm sound so we messaged the host and one of Marie's team replied, we never actually spoke to Marie herself only a team member. July replied and said the alarm sound was because the battery was low on the smart lock door so this automatically made us think that once it runs out the door will no longer lock. We were never given a key to use for the door only the use of the smart lock so when we left the house we couldn't double lock the door like we could from the inside. The alarm was very loud and piercing and went from around 8pm at night until sunrise around 6 am keeping us up for 4 nights of our stay. The host team promised to fix this problem but when we checked out on night 5 it was still happening. Overall this place might be OK for short 1 or 2 day stays but I wouldn't go back.