Kelly was kind, and her original instructions made sense.
Working with the maid service however, was difficult and resulted in multiple miscommunications.
The original address was different than what was listed as well as where we were instructed to meet the maid for check into. Additionally, checkout instructions were not clear, nor were there any instructions in the apartment as to what to do with bedding, towels, etc.
The beds were comfortable and the apartment was clean and airy. We were surprised that the apartment lacked extra paper towels, dish towels, bath mats, etc.