My husband and I absolutely loved everything about this place! First of all, it was so easy to communicate with Heather. She was always ready to respond to any of my queries and even followed up on where we were almost as soon as our plane landed. She always offered to help us out in case we have any problems locating the place. When we arrived at past 7pm we were greeted by her dad, who was waiting outside for us to make sure we get in and get settled. The place was spotless! It was clean, stylish, comfy, and smelled really nice too! We were toured around the property so we knew where everything was. We were very touched to see that they had provided almost everything we could ever need, from coffee, to water bottles (so many of them!) to cooking oil, breakfast cereals and more! The location was really good too, and we were given tips on where to go and what to do. It was a 5min drive to the nearest mall and supermarket. And the Glendale Galleria was a 10min drive only too! We took an Uber to go to Koreatown and it was easily located by the driver.
We loved this place and was sad to leave it. But we are looking forward to staying here again on our next visit (if it's available!)