This was my first experience with Airbnb and had some troubles filling out the application. Unlike other potential hosts, Nili was patient with me and helped me through the application process. She was there to meet me when I arrived and constantly checked in (without ever being intrusive). The apartment was exactly as advertised. After my plans changed and I needed to extend my stay, she could not have been more accommodating. It was a great first experience with Airbnb, thanks to Nili.