Ash seems like a nice guy, but handled my situation very poorly.
When I booked, Ash told me that the house was actually discounted because he had cats that needed watered and fed once a day. I like pets and didn't mind helping someone out, but it came off as a bit bait-and-switch.
When I checked-in, the property was filthy. Used towels were folded and left in a dresser, trash wasn't taken out, the floors were dirty and sticky, there was open food in the fridge, the soap dispensers were empty and there were no extra toiletries, the comforter on the bed was wet, and the office from the pictures was locked.
I told Ash the next day that I booked a different place and would be checking out the following day (to give him time to find another cat sitter) and asked him to refund the remaining days. Ash did not cancel the listing after I checked out, let it stay blocked for the entire week's stay, and then offered to refund one night.
*Additional details omitted for word limit.