Robert had the highest reviews when I was choosing a place. He was attentive, but not in any way intrusive. Asked me by text if I needed anything on a regular, but not too frequent, basis. Was early to meet me to show the place. Provided me with parking. Re-arranged the furniture, as I liked it. The apartment was spotless, and exactly as described and pictured. The rate was reasonable. He responded quickly to any questions I had. He is also not far from the apartment and came by quickly whenever i wanted to speak. Overall, just very helpful, He interacts very positively and genuinely with people. He also answers his phone when I called him. So, I was so relieved to have his support and not have to worry about anything related to the place. This allowed me to tend to my business, the reason I was in the airbnb, and that was a great relief. His many and super-high ratings are totally justified. Thank you, Robert, and I am sure you will continue to get the highest feedback from others. I would certainly go directly to you first if I need another stay in an airbnb. Thank you. Jake