Sam was very easy to get hold of for everything from planning our stay to check in to any issues we had right up to check out. The apartment is perfect for those who would enjoy their own privacy while being able to explore the city freely. We made use of the spa pool and sauna amenities, which was perfect for a wind down after a day out at Hollywood. It is walking distance to TCM and only 10-15mins drive to Universal Studios. Lots of food options and a 24hour Walgreens around the building too. A cinema round the corner is another plus for a rainy day..