Michael was in touch with us immediately after our arrival, and greeted us at his place, despite our late arrival. He is friendly and gracious and stayed in touch with us throughout the visit. His place is exactly as pictured--just lovely! Very nicely decorated, very welcoming and friendly. There was coffee, soda and water for us...even English muffins! The place is quiet, despite being right in West Hollywood, since it opens onto a private courtyard. It was very reasonably priced, and is walking distance to all the major avenues. I would definitely stay here again!