It was a very bad experience, I arrived at the condo on 12/9 afternoon ,after I looked around, I felt very unsafe, the stairway is outside of the building, people walking pass by the front door and window, there’s no privacy, the TV cabinet is broken, and the laundry room is outside the room, at the corner of the building, very inconvenient, the keys were hang on the kitchen, not in the safety box, I left the condo right away and contacted the host , said that I would like to pay the expense for the first night and request to get the rest of refund, however, the host refused resolutely, I didn’t stay in the condo for one single day （I booked 31 nights）, and the host took the full payment, is it reasonable ? I do understand there was cancellation policy, but cancellation policy not law that must abide, It's just a term set by the host, anyway I'm very disappointed to Airbnb platform and the host, he took the money that didn't belong to him, I wish his conscience will not be pricked.