Unprofessional... I emailed Jay before I came to make sure the parking situation was okay in that area, as I know Beverly Hills can be strict. Jay assured me that there is a parking pass that I could use. That is true, but every night you are there, you need a code to put on your dashboard that changes every night. Every night Jay is supposed to give you a new code. The first night I arrived, Wednesday night, I got the parking pass and a code. I got a ticket the next day for parking because it was street cleaning. It was late Wednesday night, and a warning would have been nice that street cleaning is Thursday mornings, as the sign is a small sign on top of two other larger signs, but I take blame for that. I should know better to thoroughly read it all, but it was after a 6 hour drive from the Bay Area. The next night, expecting a new parking code, I never received a one from Jay. I then texted Jay, no response for a new code. Got another ticket the next day. Texted Jay wondering why I did not receive a new code. No response about the situation. Received a text from Jay for a new code for our last night of stay, but she ignored all texts regarding the ticket from the night before. The next day we checked out, I accidentally left the parking pass on my dash and didn't return it. Take it for what it's worth, it was truly an accident. Jay texts me that I need to return it ASAP. We were only at the Getty Museum, and I told her I would return it ASAP once we were done. Jay texts constantly to make sure that I was going to return it, saying she was going to charge me $250. I then asked her "what about my ticket that you never responded to me about." She finally says to send her the ticket image. I returned the parking pass right after the Getty, then texted her the ticket image and asked her if she received it, she said no. I then texted it again and emailed it again. I asked her if she received it. At that point she had again ignored all my texts and emails. Coincidentally she went MIA right after getting the parking pass back. So basically I paid $131 in parking tickets on top of my stay there, no responsibility taken by Jay. And just ignored me until I had her parking pass for ransom (accidentally), and then ignored me some more once she received it again. This is a roll of the dice stay, hopefully those in the future get a parking code and don't pay for tickets like I had to. And don't get ignored when Jay has to take responsibility. *only 3 rolls of TP with 1/6th left on each for 3 nights. Had to buy own, no...