Where to start.. First, the room that was advertised was not the room we received and when we mentioned it they said airbnb gives you an idea of what the room looks like but they vary in layout. They even went as far as to tell me not to leave a review because supposedly "none of their guests leave reviews"... Second, a couple of the amenities were not actually included such as the rooftop terrace, the gym, and restaurant. Third, a staff member came knocking randomly asking if we were having a medical emergency bc she heard loud banging and music. Mind you, we had just finished eating and watching tv and had just gotten in the shower and we were playing music. We were so confused as we unsure if it was another guest or a worker. I crack door open and she doesn't mention shes with the hotel but asks vague questions about if were ok and whats going on. We tell her were fine and she leaves. We leave the music off yet she then returns with a coworker by the name of "Gigi" who then tells us we need to open the door because there has been a noise complaint. We were so confused because the previous girl was asking about a medical emergency. All together I felt the staff was not mentally stable. Even the cleaners here were off. They were constantly looking through balcony windows. Also, they say you have to pay for parking ahead of time before arriving but when we got there it was free.. Other than that the beds pretty comfortable.