Huge Heads Up!!
This is the first time in my life i’ve decided to to give a bad review about anything!
For anyone not able to go through the whole story i will sum it up : Stay away from this place, its overpriced, its not what is advertised, its an old place full of safety hazards and issues! the host will trick you for sure!
Our host really scammed us so take that as a warning!
Upon booking we agreed on a small discount because it was a last minute booking and the host told us that she is gonna give us that discount through a refund at the end of our stay( that was a bit weird to begin with)
When we arrived we came upon a broken place, as dirty as it gets (with a huge cleaning fee though ) full of safety hazards ( 2 broken beds, 3 broken windows, broken stairs that i injured my self from, broken electrical outlets) and missing furniture, and closers that we couldn’t use due to their hoarding habits. We were ready to leave the place when Sabrina promised through text we shouldn’t have to pay for anything until the place was fixed and cleaned, after that her husband and his brother came over with a whole friendly/ bro attitude, inspected the place, agreed with us that its a horrible condition for anyone to stay and reassured us that everything will get fixed that they will help as much as possible, apologised for the whole inconvenience and my injuries, and of course reassured us that we didn’t have to pay anything until the place was fixed and they both asked us if we could please stay and resolve all our issues privately with them. That was our biggest mistake, agreeing to stay in that broken dirty place and that we didn’t contact airbnb day one.
They send the first people to repair the beds after the time they told us resulting in us being already asleep on the couch ( since our two beds were broken) because we were exhausted from the trip. Day two after our very friendly host kind of schooled us that we didn’t open to the people that were coming to fix the bed they forced us a new time of arrival even though we told them we had plans already booked since it was Saturday night, he told us that the bed people would be done before that, but they were three hours late, in the meantime one of our friends was holding the dinner reservation that we had, while the two of us completely missed it since we stayed behind to supervise the workers. The workers didn’t speak english and asked us for money even though they were supposed to be paid by the host. we were back and forth on the phone to resolve that since the hosts were never present to supervise any of the repairs, and finally when they finished after the quiet hours it was too late to do any activity that we had planned, our host wanted to send another handyman to fix the other basic issues like broken windows stairs etc on Monday, and they wanted to send the cleaning lady on Monday as well, but we couldn’t leave in such a dirty place so by Sunday we had cleaned the place ourselves, so we informed them we didn’t need the cleaning lady for the interior and that she could only be of help if she could clean the porch on the front since the sitting area was full on dirty. They told us she couldn’t provide that cleaning service so we told them they shouldn’t send her anyway, but of course they didn’t respect our wishes so the next day the cleaning lady showed up being full apologetic about the issue making us so uncomfortable telling her we didn’t need her service anymore. She started cleaning some things outside and then left. The handyman wasn’t capable of completing his task, so they told us he will have to come the next day again to finish up, of course we were friendly giving everyone snacks water etc but the whole process was so uncomfortable and our host absent. They also asked us to leave the workers unsupervised without us in our place to finish the work alone, we were not comfortable with that of course. They had asked us to make a full list with the repairs needed. We went through that list with our host and mutually agreed those are the basic requirements for such an overpriced place.Of course the repairs were never completed up to this day, there are still broken windows a broken dryer and most of our requests never fulfilled! We weren’t satisfied in any way with the condition of the place but our hosts didn’t seem eager to keep up with us, and honestly after 5 days of going through all this, cleaning fixing and supervising their place we just let it be. At least we were lead to believe we would be refunded for these horrible 5 days.
The rest of our stay wasn’t the best since there was no soundproofing and we could hear the neighbours downstairs talking laughing and their dogs barking, and they could hear us as well. Also the neighbours complained about all the noise resulting from the repairs (also left a bad review) but there was nothing we could personally do, while our hosts weren’t that happy with us, but it was their places issues that needed fixing to begin with, so their whole friendly attitude left the table leading to us having to remind them what a horrible and overcharged place they provided us with. So then immediately the whole friendly attitude came back and Sabrina reached out for a meeting in an attempt to avoid another bad review.We were happy to finally meet her even though we were halfway through our 41 days stay, so