I'll start by saying that had I first read the many negative reviews I read from other customers that used Airbnb.com and especially about how "Airbnb" handled customers complaints or attempts to get refunds or were apparently dismissed by "Airbnb" or had cancellations by the "Airbnb providers" the day before their arrival (all sounded like nightmares)...I would have never used Airbnb!!
HOWEVER, ZACH made my families' experience for the first use of an Airbnb one of the greatest experiences we could have ever had. Went beyond all of our expectations and Zach was not only a great host, but he became a "friend" and we invited him to our gatherings outside in the beautiful garden setting out near the new Airstream that my daughter and granddaughter loved staying in. He became a part of our family. He allowed us to use his large Charcoal grill and in fact, he grilled steaks, asparagus, and eggplant for us one of the evenings. Such a treat!!
The location within 7-8 minutes walk to the ocean and beach was perfect, the neighborhood was quiet, the property was secure and safe, and accomodations for us was perfect. It was also close enough to walk to the areas where there was a grocery store, Rite-aid drug store, and Ross's ! (The ladies loved that)!
Should we ever head back to the Los Angeles area...Zasch's would be the place for us! Abd the Venice Beach area is oustanding with a short distance to the Santa Monica Pier and all of the fine shops and entertainment it has to offer!Thanks ZACH for such a wonderful first time experience and thank your co-host Melissa for her staying on top of making sure we were enjoying ourselves!