After downloading the application to access entry into the place, we couldn't get the application to work on two different devices. I messaged him and he responded immediately. He was very helpful and friendly. He allowed us entry thru his phone, the two times we needed it. The application never worked for us. He also said he was readily available if we needed anything else. Upon entry, I noticed the stove was greasy all along where the timer is located. The microwave above the stove was very greasy and dirty inside. The microwave on the counter had a film/layer of dust. The creamer containers on the counter had a film/layer of dust and they were sticky. I told the host, I was making him aware of it so he knew it wasn't us that left it like that (though the film/layer of dust clearly indicates that it has not been cleaned in a long time, as mentioned on one of the other comments). The host offered to send someone right away to clean it up. I declined his offer, we didn't want to be bothered by having someone there cleaning since we had just arrived. After we spoke, I walked into the bathroom and both shower doors had water spots. The bathroom mirror and the bathroom faucet had spots too. There were spider webs on the bathroom light fixtures. My husband then pointed out the outside of the fridge and dishwasher were dirty and streaky. The ceiling fan glass light fixtures were very dusty. The bed sinks in, in the middle and squeaks with every move. The Pros, it was a quiet stay and had parking on the premises which made it convenient. Near freeway and Target.