My family and I recently rented this beautiful house for our family Disneyland vacation.
Leading up to the reservation, Derry’s communication was absolutely amazing! Even during the stay it was great. There was one night, though, that I asked to turn the hot tub on but never received a response.
Upon arrival, we quickly noticed the inaccuracies. The description stated 3 full bathrooms which was not the case. There were 2 full bathrooms upstairs (hall and master bedroom) and a 1/2 bath downstairs. This was important to us as we had elderly with us that were unable to make it up the stairs to shower. Instead, they were forced to a “sponge bath” in the sink downstairs. We felt so badly for them.
While the house is quite large and accommodating for a large family like ours, the house lacked in cookware and service-ware. While there was adequate silverware, there was a lack of (or none) plates, bowels, cups, etc.
The house was quite cozy and had a central air system downstairs. The game room (with pool table) and upstairs rooms were equipped with mini-split units in which would have be wonderful…if there were remote controls to turn them on. None of the rooms had any sort of fans- floor or ceiling. This provided for a bit of a “stuffier” environment without any air circulation.
Another big “selling point” for us on this property was the hot tub. With some excellent communication from Derry, we finally figured out how to get the hot tub on…the first night. The 3rd (I believe) night we requested to turn it on again and I never received a response. Needless to say, after the 1st night, the hot tub was unable to be used.
The beds were quite comfortable. We even enjoyed the pillows. The house was clean and was nicely presented. Backyard, while lacking any sort of patio furniture, barstools, etc. was beautiful. Wish we were able to actually use the beautiful pool and hot tub more, though.
Overall, it wasn’t the worse stay. It was a fairly comfortable place for a large family and located in a good neighborhood. But for the price point, we could stay closer to Disneyland next time in a better equipped house that is not lacking or misleading.