Susan was very responsive and accomodating before the trip. Once we arrived it became clear that our party missed one big detail - no a/c. This was not explicitly outlined on the airbnb site or at least none of our party of 10 saw it on the page the many months leading up to our trip. Our group lives in Louisiana so we are used to extreme heat; however, we are not used to having to sleep in homes in the summer without air. It was very warm so we needed to spread out. Some of our group sleep outside it was so hot inside. It was also disappointing to receive a phone call in the middle of the night to help with wifi/network issues for the upstairs tenant when there was nothing we did to cause the issues. Susan's home is beautiful and spacious. Had we known there was no a/c or that we would need to help facilitating guests upstairs we would have been prepared ahead of time. This was not the case on our specific trip. I would recommend staying here; I just wanted to justify why we could not give a 5 star rating.