By far my worst Airbnb experience to date. And I’ve stayed in hundreds of places around the world.
Beware, the walls of this home are so thin that you can hear every word and every movement from the upstairs neighbors.
And lucky for me, at 3 am one night my upstairs neighbors, a couple, lost it on each other, it sounded like physical abuse and the girl screamed for help. I called the cops. So did another neighbor. They came. They couldn’t do much. The couple stayed. I called Cyrus’ wife, Tracey, to figure out what to do. She was extraordinarily blaze about the whole thing. The couple didn’t leave the next day or the day after and the fights continued. They eventually left, and funnily enough, whoever moved in next continued on the late night arguing trend.
I felt unsafe and tried to cancel my reservation and get a refund but boy oh boy, don’t try that with these hosts. They say they’ll do it. They’ll tell you to contact Airbnb, which I did. Airbnb will try to help and reach out to the hosts. The hosts will agree to send you a refund. They don’t. You try to reach out to them. They stop responding. And yep, I’m now out $4000 for a month I didn’t use and that they’ve booked someone else for. So they’re making double the money. Great business (although I don’t know how sustainable that is).
Worst value. Worst hosting. This is my first bad review in years on this service and it took me days to do it because I try to avoid this kind of stuff. But I just don’t want anyone else to be fooled when booking this place.
You’ve been warned 👍