when we arrived at the unit, it was very nice, and just as shown in the pictures, a few issues we ran into the stove top did not work, so we were unable to make any sort of food throughout our stay, the heat seemed to stay in the loft area as the rest of the house was pretty cool, the floors had some sort of residue on them that felt like a mixture of grease and dirt, and the water in the sinks never got warm. Aside from that, the residence was very nice and accommodating.