Clive is responsive ! I never got to meet with him but he seemed nice! Check in process was smooth, the neighbours are nice, interacted a bit. Area is ok. Had a car so we drove around a lot with a parking spot that was great! The place is small honestly, but it works. If you have high expectations, do not book it but if you are on a budget it’s a great trip. Got 4 towels, 2 were a bit dirty and the bed does squeak a lot when you sleep on it (every move you make). The shower is pretty good, shampoo and conditioner are available! There is a hair dryer as well. There’s a fan in case it’s too hot as well. I would stay there again IF I was traveling on a budget and couldn’t find anything better. Not horrible not great! Neutral feelings!