READ THE REVIEWS. I trusted this place as an Airbnb "Plus" and i shouldnt have.
If you love waking up at 4AM everyday & cold showers, by all means stay here. The check in process was easy, the area is downtown and can be a little hairy at times but i know the area well so i expected that, but if you arent familiar there tend to be a good amount of homeless people/bleed over from Skid row, during the day its lively as ever, even in a pandemic but after dark you wont want to be out much.
The size of the place is vast and decorated nice for the most part. But the longer you are there the more you notice lack of cleanliness & damaged things. Given the number of pre registering I had to do it seems like they have probably got people in there who throw parties & its shows. the thermostat was hanging off the wall when i arrived, they mentioned they knew about it, but it still worked. cleanliness issues were hair/dust in the linen drawer & on the extra linens, chipped decor, broken wine glass, stains on the couch that gave a smell of sick, and various splatters & gunk on the remote. It became very clear this place wasnt properly cleaned, which was troubling especially this year. Even when I went under the sink to get cleaner myself the sprayer was broken. Also the kitchen was very minimal, not even salt or pepper. Also hair in the drain before i ever took my first shower.
I wanted to take a nice hot shower after 8hrs of travel and i turned on one of the 2 showers. 10-15mins of running water went by and the water was still tepid at best, i tried all the faucets and nothing was turning hot. I contacted the hosts & they informed me to wait longer, longer than 10-15mins for a shower?! i took a cool shower instead and headed to bed.
At 4AM sharp i awoke to what sounded like garbage trucks unloading items for 2 hours, I was a zombie that day (i have videos and pictures of this happening). After reaching out to the hosts and airbnb close to 6x a maintenance crew was sent out to fix the shower. While I waited I tried to watch cable tv (no instructions provided) so i stuck to Roku, minor inconvenience. I also read through the reviews of this place and saw that multiple people had issues with the noise at 4am and cold showers as well, I was furious with myself & them, especially for marketing this place to essential workers, there is NO rest happening in this place.
When the workers left the water was hot although later when i went to take a shower I had to let it run for 15mins before it became hot, but at least it got there. I developed a routine of waking up at 4AM when the deliveries started and moving to the couch to continue sleeping, seeing as ear plugs didnt work for me.
Also this place is above a well known weed dispensary (MedMen), in case you have issue with that, sometimes the elevator smells like it. I didnt mind, in fact I thought it was convenient & felt safest when they were open since they have security. Its very clear nobody lives in this apartment and theres absolutely a reason for that. The hosts overly communicated in the beginning then became quieter when i had issue. I had to nag for updates, they knew this review is coming.
Never EVER again.