Lance and his son were very accommodating and very quick to respond. Their place was decent. Unfortunately, their previous tenant did not do a good job in taking care of the place and they only had a few hours to do their best to make the home fairly decent before we checked in, so we did run into a few broken appliances in the home, but we still made the best of it and Lance quickly replaced the appliances that were broken. Lance was still very quick in helping us get the things that we need and we definitely appreciate it! Still a beautiful home! Thank you for having us!