Winnie was very helpful all the time whenever we had any questions. The apartment was comfy and spacious to fit 4 adults and 3 kids. We stayed in the apartment for 5 days and went around universal studios and disney parks and some public attractions around LA. The apartment is perfectly located for short commute to LA and Disneyland even though LA traffic is usually high unless you plan to start your day early.
The amenities in the apartment were good and as we were foodies that mostly rely on cooking and making use of kitchen very often, we have to buy extra utensils to match our cooking. Overall it was good.