Dana arrived promptly at the apartment to welcome us even though we checked in extremely late. She was kind to ensure that we were familiar with the place and assisted us when we needed to park our car. Also, she readily offered us items that we need (i.e. towels, extension cords). The accommodation was exactly as described. My only concern was that the blinds were a distance from the window and outsiders could peep into the room.. Am thankful to have enjoyed my stay at LA thanks to Dana!