We unfortunately did not have a great experience. Upon checking in there were items in the washing machine as well as the dryer. The freezer was also packed with food. We did not have much freezer space. The electricity went out and we did not know where any flashlights or candles were. She was very responsive in helping us . There was nowhere to hang any of your clothes. There was one hook in the back of 1 room and 2 in the other. There was not a coat rack or hangers anywhere. In the half bath the stopper in the sink is broken. In the main bath the toilet should really be replaced. I would recommend having a microwave, better coffee pot, kleenex boxes and a coffee table in the living room. We had a hard time figuring out the TV . Maybe have more detailed instructions on how to use it and the 2 remotes.