First of all, I want to clarify that we decided to take a superhost cause we wanted to spend a good time in the city and when we read all those great reviews of Charlotte’s, we though we were at a fantastic place. Totally fake and a big mistake. We talked with Charlotte before we arrived by Airbnb and it was okey. When we arrived the outside of the house was so dirty. On the path to the way of the door there were three plates with food for the cats of the street and a lot of random stuff on the way to the apartment. Once we were inside, it was okey. Until you start to look around and see weird things about it. There were three doors, one of them was broken (sure not allowed to enter any of them). Each of them werent having contact with the floor so there was a spot between our appartment and the other rooms that we cannot enter. You could see looking at that spot that the other rooms were so dirty and uncleaned due to the acummulate dust near there (not really bothering but just starting) there were lots of spider webs around all the room and even some spiders in it (we found 2 spiders in our bed). Over a stan there were a lot of dead bugs and it looks like nobody has cleaned that for months. The dust was really part of our day-stay on that room. Moreover there wasnt pressure on the shower so it took so long to wait for water and more for hot water. Even the shower floor was dirty (not really the floor shower cause there were bars but you can see under that all the uncleaned situation). Ive always said that to see if someone is clean or not take a look under her bed. So as we could see under our bed the dust situation was on top. The day we arrived we though to take another airbnb or hotel but we would lose money. So we tried to spend the most time out of the apartment ( just sleeping). I want to underline that we didnt say anything to Charlotte about all the messy and dirty cause we didnt want to create a bad atmosphere and to bother anyone, so we just decided to stay the less time possible in that room. But we didnt know that the worst was yet to come. Our checkout was at 11 o’clock and at 11.05 she was asking at what time we were checking. We told her to leave us 30 more minutes cause I was packing and my partner was taking a shower. She was totally okey with that. After that at almost 11:30 she asked again about it ( I asked her again for more time cause I was almost ready but my friend is totally a disaster with time) she, angrier, told us that the check out was at...