Charlie was on the spot, welcoming, and gracious. The one small question we had was answered with dispatch. The house itself is more beautiful than the photos but what you don't see there is the fully provisioned larder, the spectacularly well-equipped kitchen, or the rooftop jacuzzi big enough for all of us. (And a garage for two cars right at canal side. Out of sight.) Staying right on the Venetian canals and strolling in the neighborhood is a unique experience, and having the pier and beach in easy walking distance makes this a truly spectacular find. We were a group of six and had space both to gather, and to enjoy privacy. As a longtime Angeleno (who arranged the rental with the advantage of being able to see it in advance), I cannot think of another place in the city I would rather host out of town guests. We were an easy bus and train ride from the Disney Concert Hall where we took in a matinee concert and the next day enjoyed a calypso rastafarian acrobatic show on the Venice boardwalk. We will definitely be back! Five stars on every count!