The house was beautiful. We did not stay in the original booked place, so as I write this I am not sure where it is showing. We booked the penthouse on Willshire but there was leak a day before my arrival, James & Theo were very accommodating and arranged with Robert for me to stay in another place on Elm in Beverly Hill, I was absolutely satisfied with the new place. But just a tad bit sad that I was not in the original booked Airbnb, but the accommodations were great. Not sure who I was communicating with throughout the process ( James, Theo or Robert) but questions were answered sometime a delay in response but they did respond. The home on Elm was very beautiful, lovely patio, the beautiful fire pit was unusable, but it it was very private and cozy patio.