This is not a typical Airbnb experience. After confirming registration with Airbnb (which is usually when you're done) you're required to take additional steps to identify each guest and enter repeat information. You also have to take a picture of your ID and take a selfie with your ID.
Abode Homes is a separate company. This apartment/condo is not owned by Alex. It's a rental unit. Abode has a special arrangement with the leasing office.
Check in instructions attempt to be helpful but are quite frustrating. The YouTube lockbox instructions are not accurate and getting the key was not convenient. Good luck finding the parking space and the correct elevator.
Once checked in, it's a spacious 2 bedroom apartment with all the listed amenities. Towels and rugs are a bit run down. The toilet paper rod was missing in one bathroom, and the bathtub does not have a drain that can hold water (we had to improvise so my son could take a bath). There was a broken outlet in the living room. The furniture is cheap/wearing and not comfortable - especially the mattresses.
This rental takes away from the spirit of Airbnb - which is to share living spaces and make vacationing more convenient, comfortable and affordable. A hotel would have been more convenient. Although Alex and her team are responsive and seem customer focused - I would not go back.