Christiane was always friendly and available by phone or text. The Sherman Oaks guest house was lovely, private, spacious, immaculate and nicely furnished. The kitchenette has everything you need (except microwave). The Queen bed was quite possibly the most comfortable bed I've ever slept in! There is plenty of natural light. The outside patio is your own private oasis with plants, flowers, table & chairs. The neighborhood is quiet and safe, parking readily available. Close to freeways, restaurants, grocery and park. A really great place to stay!