The host greeted us upon our arrival and was very nice and hospitable. Great as far as communication is concerned. Was very clean and nice looking. Will definitely book again when I need a place to stay while out in LA. The only downside was there wasn’t a TV, however the location of the place is in the heart of LA, with many things to do, so that was the least of our worries. If I could give this place 6 stars I would!