I struggled between 1 and 2 stars for this review. Honestly the ONLY saving grace to get it from 1 to 2 was the homeowner Nadine which is the sister of the host (manager) of the property Kieu.
Entering the home the porch was old and covered in the cobwebs and dirt. Inside the home it looked okay at first until you really looked around, from dusty and dirty areas (definitely cannot be barefoot in this home). Bed sheets did not appear clean, bathroom had a dirty bath mat & shower curtain, dirty soap top and mouthwash top almost empty mouthwash bottle. Almost gone cleaning products. Bathtub appeared to have mold as well. Random old tooth brushes and other belongings in draws and behind dressers. Cracked paint everywhere and either gray paint or mold on the ceiling of one of the rooms, dirty air vents.
Washer machine had mold and a smell. One of the laundry detergents were watered down immensely. Cob webs were in one of the bedrooms. And the backyard had cob webs in the chairs and a table with thick dirt, old paint and brushes and bottles and a rotting papaya no “scenic garden view” like what was noted.
The host stated he would look into these, but I see reviews where he has replied with that and clearly nothing has been done if it still looked like this with me. However the icing on the cake was the gas being shut off as there was no established service there.
The only way I got a decent resolution was with the homeowner agreeing to all of my request for the inconvenience. However when I met with the host when leaving the alternate place to stay (which was a decent property of theirs… I think he worked hard cleaning it up prior to my arrival) the host told me he would have never been as gracious as his sister and then tried to blame us for the mess of the home, when there is no way that could have been done in a couple days when I was out of the home for 10+ hours daily. There was months if not years of built up dirt and mess. I even liked the second place enough to book for another trip and he told me no there are other places to use with Airbnb, just horrible. It appears because of the mess he made that I am assuming his sister was never aware of he was upset with us . He even allowed us late check out and decided to come by and ask us to be out in 30 min the day of check our
I truly hope after this experience he actually fixes this property up because with actual care and renovations it could be something great. It also probably would have better care if the homeowner trusted someone else to manage and run the property.
Only convenience of this place was how accessible it is to a lot of places. Outside of my trip to Disneyland with my family which was the reason for my trip I had to experience stress and irritation the first few days.