Brittany was very responsive when we had a number of issues - including asking for WIFI code, needing kitchen items like silverware, pots, garbage can, and location of washer/dryer. Be aware (as we did not notice on description) that there is no heat or air conditioning. Also be aware of only table/chairs are high tops which were a little difficult to climb up to. Otherwise, house was very clean, comforter and linens in bedroom were very clean and helpful as it was so cold in the mornings. Great location - not a long walk to beach.