Yana waited for me to arrive. I felt bad not having known the traffic would delay my check in by two hours. She was really nice, even helped me carry my bag up to the apartment. She checked in with me several days into my trip, to make sure I was having a great visit. The apartment itself was very clean, you can smell the cleanliness when you walk in. Everything was accurate. It was really close to many of the spots in Hollywood (restaurants and clubs). You can even see the Hollywood sign when you walk in. I loved it!