The courtyard was serene and lush, an inviting welcome to the place. The lobby lounge was amazingly beautiful - harkening back to an era of luxury and entertainment. The staff are responsive and friendly. I didn't expect, but was delighted by, 24 hour security. Bedding was soft and comfortable. The only headsup I would like to give, to especially light sleepers, are that the bedrooms are on Wilshire Blvd -- and somehow drivers whiz by at night, at frightening speeds. What made me choose the location was that it was pet-friendly and close to, but not quite in, Koreatown; What made me love the place is the courtyard, the lobby lounge, and the warm staff. Memorable, lovely place to stay!