Check in instructions are detailed. They even helped us get a parking permit so we wouldn’t risk being ticketed — LA parking rules are so touchy, so that took away some stress… Street parking was plentiful too. Communication is smooth and efficient, they checked on us and replied right away and called if it’s a little more complicated. This isn’t easy and I appreciate that they put a lot of effort into keeping this place super clean, tidy, and cozy with plenty of amenities! Carpets were clean and fluffy, and tiles/wooden floors didn’t feel sticky and grainy and all! Super accommodating and hospitable as they provide plenty of amenities to make it a home away from home for us, especially in the kitchen and they give us plenty of snacks to take with us everyday! Nice town house in a safe, non-busy area. One thing though — and I say this with all due respect since this is a preference thing… I honestly couldn’t sleep very well because the bed was as firm as a board and the pillows didn’t really give much support so I was just using the throw pillows that were more firm.