Marie was on top on things and responds very quickly during the check in process. The property is located in Burbank and is a safe and family friendly neighborhood. We booked the 2 bedroom apartment during our stay. The check in process was hassle free and the property is pristine when we arrived. It has a kitchen so this is a perfect place if you want to cook. We also had the opportunity to use the washer and dryer since we have been Traveling extensively. Nice touch on the toiletries. I highly recommend this property.