Shelley was wonderful and went out of her way to make me feel comfortable. She provided a wonderful tray of fruit, jams and homemade breads for breakfast. She is so personable and kind. The place is just like the picture, and the garden is wonderful. You can hear the water features in the garden while going to sleep, which may be hard for some (I guess?) but was absolutely heaven to me. Shelley left me handwritten notes which I appreciated and was very easy to communicate with prior to check in. The place is very spacious. I think the only downside for some people is that the shower is an odd shaped small area and the shower curtain kept getting in the way, but I don't find that particularly bothersome. Would definitely recommend to other travelers...I just wish I was able to explore more of the list of fun things to do!