Overall, my friends and I had a great time in Castaic.
What we liked:
- Ella was generally very responsive.
- We didn’t have hot water on our first day and the host immediately sent a plumber to fix it (there was a loose cable).
- The neighborhood was very quiet.
- There’s an air hockey table which was super fun.
What can be improved:
- One of the main reasons we chose this particular house was because it had a pool and a hot tub. A few days before the check-in the host told us there’s an extra charge of $50/day to use the hot tub. I see that it’s now added to the house rules, it wasn’t when we booked it.
- The dishwasher broke down during our stay and we had to wash all the dishes by hand a couple of times. On this particular occasion, the host acknowledged the problem but didn’t take any action to fix the issue.
- The kitchen is not adequately equipped so if you’re planning on cooking any meals, you mind need to bring/buy stuff. We also had to purchase toilet paper & paper towels as the ones provided were not enough for our stay.