The yurt is ok, location is great, price is ok. Customer service is ok.
Now the constructive critique.
The first would be the noise level in the yurt. It is built right below the main house and the utilities, heater, plumbing, etc, are located too close to the yurt, giving us industrial noises at night. Fans turning on, water running through the pipes, etc.
This could be a huge negative for people needing a quiet rest.
Secondly, the small heater does not heat the yurt on a cold evening.
Lastly, the requests for check-out are not reasonable for the price paid plus cleaning. I don’t mind doing my part when there was a COVID lockdown, but charging for cleaning, service fee and the room charge is not a fair charge if you’re asking the guests to strip the bed in addition to the other items.
A request for a later check-out was denied and could’ve helped alleviate the pressure to get all the items on the check-out list finished.
The complimentary drinks are amazing!