Simone was so easy to communicate with and her response time was quick. The place is very lovely. However, getting through the alley to the parking lot was a little tricky at times, especially when others were parking illegally in the alley. The map Simone provided is a must to find the entry way. Don't let the clutter in the alley discourage you. Once inside the lot, you are very safe. And I do recommend paying the $10.00 a day to park. It was so worth it! Trust me, finding street parking would have been extremely difficult, especially in our large pick up truck.
The outdoor balcony sitting areas were just perfect in the evening. My only complaint was not enough hot water for back to back showers and no shelves inside the shower to hold your things. Other than that, everything else was two thumbs up.
Others report in their reviews that there is noise but it was mostly off the streets. Bring ear plugs if you are a light sleeper. We are not. Keep in mind, you are in a very active neighborhood with traffic, sirens, people walking, etc. Location was great for us. Close to downtown and only a mile from family we were visiting. We will definitely stay here again if given the opportunity. Very roomy quarters. Lots of storage with under bed drawers and cubbies in the head board. Mid-century, minimalist and modern decor. Very lovely.