Isidore was prompt and courteous in his responses from booking through the end of our stay. The place is as described in the description and the photos, and it was clean and conveniently located next to UCLA. We had some minor issues with a key and the shower, but Isidore went above and beyond to respond to all our queries. I would recommend this place if you need to stay in the Westwood area not only for its location but also because of Isidore.