I had a few issues at the beginning of my stay with the manager/host of this Airbnb. I was looking to do an early check-in upon my arrival, but I soon found out that the management had approved a longer check-out to the people before me, and I wasn’t going to be able to check-in until after 6 pm. The host has posted that check-in is at 4 pm, and they did not honor my time or what they stated on the app. The manager was not the nicest when communicating with me through text messages, and to keep my reservation, I had to go through a long wait with my family.
The apartment is very nice, and the cleanliness is superb. I only hope that they can have better customer service in the future.