Denise was wonderful in communicating, she responded to all questions I had immediately. Place was clean and located in the perfect area, literally in the middle of everything Hollywood has to offer. Our experience was great, the only thing was we had trouble with the drive way gate closing once we opened it, we didn't have a car so it really wasn't an issue we just used other gate. Two out of the four of us accidentally left some very valuable things behind unfortunately Denise was unable to recover them, our loss. Other then that everything was great.