I enjoyed my stay here at the Key West. The apartment was very clean, cozy, and equipped with everything you need for a long stay. They have free parking which is a plus and also there is always street parking available. The pool was clean and I loved that it was a laundry room on site. The manager Louis is very nice and was always there to assist me when I had any questions or needed help with minor things such as connecting the wifi to the T.V. Joseph was a great host and was very responsive and attentive during my stay. However, my stay was cut a litte bit short due to some plumbing issues but Joseph made up for it by providing me with a refund and also giving me extra money due to the inconvenience. All of the other units in the apartment building was booked so I had to go to another location but a few days later I tried to book again at the Key West for another month because I noticed there were finally some available units but that's when it seems like I was being avoided and was no longer welcomed. I tried contacting Joseph to rebook but lack of response. Even though he did not respond I decided to book the room still and hours later my reservation was cancelled and that is when he finally responded and told me that the unit cannot be rented for 1 year . However, the listing is still up for others to book and there are a couple of other things that I noticed which were just an excuse to NOT have me return. Its unfortunate that I am banned from coming back due to their negligence and issues that they were already aware of when they rented the apartment to me. I literally did nothing wrong! The only thing I could think of was that Joseph probably was annoyed by me having so many questions when I was a little stressed due to being forced to literally pack my belongings and go somewhere else the next day but ofcourse who wouldnt feel that way if they was in my predicament? I guess when all of this was going on he did not like the fact that I respectively spoke up about what was going on (Which I had right too). Anyway, still a good place to stay at and I would reccommended but Joseph just needs to work on his communication and be more upfront, stop trying to avoid people, make excuses, and not be accountable for issues in the apartment that may occur.