This is a really nice place to stay if you are in the area, if you like a boutique like place and don’t mind some street noise. Michelle is a great host. Her response time is virtually immediate, don’t matter what time of the day. She even helped us out with an issue with our reservation, about 4am the morning we were arriving in town. Michelle also helped us checking in a bit earlier since we arrived so early. We had a small issue with cleanliness, but Michelle took care of it right away, and the next morning we got housekeeping service. It’s important to keep in mind that this is a hotel like property, meaning that there’s a housekeeping team, so any issue with cleanliness had nothing to do with the host directly. Since you are right in downtown, surrounded by stores, bars and restaurants, there’s some street noise during the night. But it was just fine, at least for us. Nothing we would consider unacceptable. We definitely recommend this place!