Holly and Gil were both great communicators, and while we only met briefly in person, they responded basically instantaneously to all our questions. The instructions for getting into the space were clear, and we loved the home as a launching point for visiting LA. The stained glass windows were gorgeous, the provided refreshments were very welcome, and the space was clean. It was very close to universal studios - about a $7 lyft ride (and we didn’t have to worry about parking). I would definitely stay here again next time I am in the area!