This was my first and most likely last experience with Airbnb. The building is in a very convenient area however it's not at all as clean as it looks in the pictures. There is a distinct odor, not pleasant, when you enter the building and even more so when you enter the actual apartment. My bedding was wrinkled, old, and smelled absolutely NOT fresh. Up till arriving at the apartment communication with Mark the manager was very clear. Upon arriving and seeing/smelling the conditions I texted Mark to inquire about the smell and the bedding, trying to get another accommodation, as I knew he had others in the building. I texted him on the number he had reached out to me on. No answer as it was late. I emailed him on airbnb, as it automates a text to the host. Again no answer. Even the airbnb help line could not find either the host or manager. Out of desperation I "slept" in one of the chairs till 7 am. I had to get a hotel for the rest of my stay and check in was not till 12. In the morning the shower water, once turned on, was yellow for a good 30 seconds. After seeing that, I hightailed out of there. It was at that point 8 am with still no call from the host or the manger. I finally got a text around 8:30 from Mark saying everything had been fine when he had checked the apt the day before. I proceeded to call him at which time he got so defensive and rude that basically he was yelling. I was near tears after the night I had and called airbnb once again just to make it clear to them the kind of treatment I had gotten. Yeah it's cheap but not worth the gross conditions what so ever or the nasty attitude. I learned my lesson. The Airbnb staff were very nice and understanding and try to help as best as they could, however I still had to get a hotel room, which to be honest I had never been happier to see.