Host informed me after midnight on the day of scheduled check-in that the property would not be available because he just returned from vacation and his colleagues had apparently also rented it, on Air B&B. I suppose it must have been listed twice? The alternative he proposed was not adequate. He then would not respond to my written messages or voice messages and left us with no place to stay. He then cancelled the reservation we had made well in advance and issued a refund at around lunch time when we were supposed to check in at 3. We specifically needed an apartment in this complex as we had other family in town from all over the country for my dad’s 70th birthday staying there and had made these reservations well in advance. I was left with a rental car full of family from out of town (7 of us), all our luggage, no place to stay, and no response or help from host.