Dennis allowed us to drop our bags off early. He was right downstairs in his shop most of our stay during the day and was available if we needed him. He always responded within a few minutes while messaging through the app. The loft is really well thought out and the roof top deck was a hit for breakfast, lunch and afternoon socializing. Beds were comfortable, water was very hot with great pressure, and the kitchen is quite large with everything we needed. Highly recommended.