First of all- please see a previous reviewer “Carolyn” who took the time to write in detail about the conditions of the property even back when she stayed. Our experience was the similar but I feel it’s even gone more down hill. I wasn’t going to write a review but all they offered was a $185 refund when we spent $5900 for 3 nights in a filthy home. I usually don’t take time to write reviews, but feel the need to warn people so here is the detailed email I wrote to property management.
I left a VM yesterday. We are very disappointed that there
— wasn’t a basic sponge provided to wash dishes
—the plastic dish rack under the sink (new ones are $15) is covered in orange mold
—there was no hand soap in the bottle in one of only two bathrooms in the whole house (the downstairs bathroom)
—that there are no bath mats in the upstairs bathroom
—that there were not even just a couple single use laundry detergent packs
—that there are no dish towels we used a washcloth from the bathroom to wash our egg pan (luckily we only cooked one basic meal each morning)
— that our feet turn VERY black after even a shower if we don’t have flip flops on (I have photos)
— the downstairs bath tub fills up with drain open and then takes a while to drain. It is clogged and it’s very gross to stand in your own dirty water with black bottom feet form the floors.
We understood that the price would be a more expensive for a holiday weekend. However SIMPLE/BASIC touches like what is missing above would make a significant difference. EXTREMELY disappointed for the amount of money spent. In this day and age cleaning a rental is paramount - we are charged for it- and it was clearly not done well here. See attached of my feet.