This was our first ever AirBnB experience and it was wonderful. Minnie does a great job communicating with the guests, from being in contact early in the process, to the day we arrived, to the morning we left. Not overly so, just perfect. The house is very spacious - we had 10 people stay there - and everyone had plenty of space to go off if needed. Very convenient to Cal Poly Pomona and perfect to stay at during Graduations! Highly recommend!