Arun was very communicative and kept us posted on the reservation details which helped a lot since it was a last minute reservation. She was very organized and clear cut, checking us in and checking us out so there is no confusion. She made us feel very welcome in he home. The little touches, welcome fruits and snacks goodies, was an added personal touch. She was also very responsive. When we had the smoke detector accidentally set off later in the night, she immediately emailed us back on what to do. The place is exactly how it was described and pictured. Very cozy and clean, and no hidden flaws. Arun is one of the best hosts in AirBnB!