Ryan was very responsive, clear and friendly in her communications. We received clear instructions for our stay and she was quick to answer when we had questions. The check-in process was very simple. The house has a great location, the view in the living room is really nice and the backyard is a great plus! The house was spacious and looked the same as advertised. However, we had some cleanliness issues in the kitchen and bathroom and a few things were not working properly in the bathroom. Other than that, we had a great stay!