Pamela was very easy to communicate with and very flexible with my odd schedule. The apartment was clean, had fresh flowers when I arrived, along with nice supply of linens and towels. And a hair dryer, which I really appreciated! The location was really close to downtown and to all of the great stuff in Echo Park. Access to wifi, a washer & dryer and Pamela's binder full of helpful information make this a great place to stay. Pamela even looked for my wallet when I thought I had lost it! She went above & beyond and I appreciated it so much.