I was not sure what to expect due to the communication on the platform. Host Blanca was not interactive, leaving me feeling not the most comfortable in my choice of listing. I literally booked 3 days before the start of my stay. However, host Paul was warm and friendly. He made up for whatever notions I developed before meeting him. The room and bathroom are lovely with all the essentials I needed. As described in the listing.
However, my stay ended early due to COVID-19 restrictions and closings. I was not able to fulfill my entire stay as my training event was also cancelled. I requested a refund on my remaining 3 days out of 7 day stay but the host denied the request. Blanca was not emphatic or understanding of the uniquely challenging time in the World at the moment. She stated she would only refund me if she was rebooked for my remainder days. That statement was not sound or realistic. Who would book during this chaotic time of social distancing, restrictions, and closures?
For this reason, I’m not able to give 5 stars.