Rita has a very beautiful house, it as you see in the pictures, with a fantastic central location. The room was beautifully decorated and the bed well made. I was guilty of messing Rita around with check in, I was busy with work and had no data in the states. She was understandably not happy with me but once we got over that, she offered me ice cream and was very sweet. So yes, communication with guests is important to her. So don't be rubbish like me on that side.