Lieneyda was kind and helpful via our messaging. However, during our stay, there was someone bumping around in the kitchen making noises most of the night, which was pretty easy to hear in our room. There was one small hook on the inside of the door which functioned as the lock, and the other room of guests could access our room unless we locked them out of the bathroom. Just FYI. Y, we were woken up at 9am by an apparent virtual voice lesson which we didn’t have any warning would occur. It would have been nice to have our expectations set for this voice lesson in particular. But, maybe this is about the right expectation for the price, because it WAS a deal.