My overall stay at Sonder was Good. However a few mishaps occurred before and during check-in that made my process a lot more difficult. Due to my flight arriving a few hours early I contacted the hotel around 1pm to ask for an early check in. Upon contacting the hotel they did let me know they would not be able to check me in early (Which was fine with me) they then proceeded to place me on hold for 10-15mins and then came back on the line and told me they would not have my room available due to maintenance issue. My biggest issue with this is, no one contact me to let me know of this matter before hand and instead I had to call in for other reasons before I was told. They did try to accommodate but that was after a long drawn out check in process. I have traveled to LA quite a few times in the past and this was my first time experiencing something like this. However this the property was clean, ascetically pleasing and the one front guest service lady was beyond accommodating. Also to add I know safety might be a concern for other guest but I felt beyond safe at this property with no issues regarding safety.