Pros:
1. Listing was in a safer and cleaner part of DTLA.
2. Building is secure and clean(free masks in the elevators was a bonus)
3. Access to amenities like pool and hot tub.
4. Plenty of food choices and shopping nearby.
Cons:
1. Parking is more expensive than disclosed and not as close in proximity as desired. ($24/day minimum)
2. Place was not clean upon arrival. The host responded quickly but our plans were delayed by a couple of hours due to the place needing a thorough clean and wanting to make sure it was done to our expectations.
3. A/C was broken and we were told it would get fixed, but it never happened. It was very uncomfortable to sleep due to being warm at night. This really affected our stay. There were no other options available once host responded when I complained, to leave and be refunded for the rest of the trip, as if it were my fault for having the need to complain.
4. Key code had to be used everywhere instead of fob because the old fob was no longer operable anymore, although directions stated to use fob then when brought to my attention host called and responded as if I did something wrong and didn’t understand directions.
This listing could be a great choice if the cons would be addressed for future guests.