Lisa was extremely responsive even while out of town on personal business. She was also attentive to a small issue that arose and we greatly appreciated her letting us have a late check out on the last day. The house is small and cozy at a quiet dead end street. Her paintings add a lovely touch to the decor. Although we didn't find the house walking distance to Universal, it was certainly easy to get an Uber/Lyft. Be careful driving through the hills during rush hour; eat at Sweet Salt close by.