When we arrived to Daniel's house it was dark and there were people in the house. We were confused and double checked the address on our confirmation. We were at the right place but we discovered the cleaners were still in the house. This was TWO hours after check-in. We had been on the freeway 7 hours and wanted to unload the car and unpack before our dinner date. Daniel suggested we put our suitcases etc. inside the house with strangers in there and that everything would be fine. This was shocking to me as I am also a super-host. We left and when we came back we discovered the shower had several black hairs on the walls, the refrigerator is not clean, etc. I am not a complainer at all, however, this was less than ideal. I asked Danial for a partial refund on the cleaning fee. He agreed. Two days later I asked again. He credited me $30.00. Out of a $110.00 cleaning fee and our inconvenience I thought this was a very small amount. He also requested we wash the towels.