This rental was the worst rental experience I’ve ever had. (The following information is all documented in my messages with the owner.) First, the shower door was installed incorrectly and didn’t open wide enough to allow access to shower. Therefore, there was no bathing access. The owner was informed about this the day of check-in, and it took him 2 days to get someone to fix the door. This was absolutely unacceptable - access to a bathing facility is a basic necessity. Second, the garbage compactor was broken in the kitchen sink. Knowing that the owner would take forever to fix it, we asked the property manager for help. He couldn’t help us. We tried to not use the sink, but then very hesitantly had to ask the owner to fix it. It took him 4 days to fix it. (The one time the owner responded promptly, he said someone would be by the next day to fix the sink but did not give us a time. We went out to lunch, and the repairman showed up while we were out at lunch. Told the owner we would be back at 4, a repairman came by but said he couldn’t fix it so someone else had to fix it and they would be by at 3 pm the following day. Nobody showed up at 3. Contacted the owner again, and he said the repairman came by in the afternoon but no one was home. We WERE there, but nobody showed up. Waited a day, no info from owner. Contacted him again Tuesday evening, and he said a repairman would be by Wednesday afternoon.) Third, there was NO parking space as advertised, as "the alley is covered in glass” according to the owner. (Where is the alley? We weren't event told.) In addition, the response time from the owner was atrocious, sometimes taking 3 days to respond to a message because he “didn’t get a notification”. When we checked in to the apartment there were wet, mildewy towels left in the washing machine, food remnants in the refrigerator, a giant scratch on the living room table, and a sink faucet that was very wobbly and felt like it was going to fall off. Asked owner for a 35% refund for our troubles, but he refused. Involving Air BnB now for a dispute.