Rochelle herself is the cleaner, rather than a professional cleaner, and it shows. There is a slight dirtiness to all of the apartment. The furniture is old and seems to be hand me downs. The beds are very uncomfortable and the front bedroom has curtains that do little to block out the light from the adjacent freeway.
The couch in the living area was a sofa bed and it was so old and low quality I could barely sit on it. I thought nothing of it at the time as the poor quality seating seemed to fit in with the rest of the space. I just wanted to do my 2 nights and move on. To my surprise, upon checkout the host sends me a request for $1800usd for a new couch! She claimed I had snapped the couch in half (how does one even do that?). A couch I had barely sat on it was so uncomfortable and much less opened up to use as a sofa bed. I am travelling with my husband and young baby - we are hardly throwing all night ragers.
Upon AirBnb mediation it was determined that in fact, we had not done damage to the couch - rightly so.
Do not give Rochelle your custom - she has a disgraceful way of treating paying customers.