Roger was very helpful and communicated well with me before and during the trip. The booking was made for business, the two guests were there for approximately one month - not including myself.
The guests were unfortunately not happy with a number of things during their stay, including that one of the beds was in fact a futon, there was a privacy issue due to a lack of curtains or blinds downstairs, and that there was a feeling of being under surveillance due to a number of unannounced visits from the host who would remain on the property for extended periods of time, change heating controls, and frequently remind them to turn off lights.
We were also strongly encouraged to pay extra for additional cleaning later into the trip, first of all communicated in a way that seemed compulsory, although it not was in the house rules or the agreement. The guests felt pestered about this as well.