The address and pin does not match the location. There is a front and back and neither one of them is where a gps will take you.
We messaged Nancy the night before explaining when we would check in, we were in that timeframe and messaged her the night before with no answer. We got to the location at 3:40 but drove around for 30 minutes questioning the address and questioning that we were in an ally or to the front and if the property or the fact we didn’t know the property was that big and it was even the same property front and back. The only reason we found it was her neighbor got the property owner for us.
Nancy wasn’t even there!!!
The neighbor got her dad and he told us Nancy wasn’t there or going to be there at all that day.
If you aren’t there you should let your guests know and give us her fathers number! He is a wonderful man don’t get us wrong we loved him, but if this is his property where he runs it and is always present, I get you running the air bnb page, but give your guests his contact info.
The main issues that can be easily rectified are:
1) put a sign up on the gate (both gates) not the arch, when you’re driving most people won’t look at the arch
2) since (we used both Apple and google maps on different phones, additionally to an Uber drivers phone maps app) send a text with a pin drop before hand!
3) if you are not there- give your dads contact info!!!
4) if a guest texts you before then, at least acknowledge them.