We thoroughly enjoyed our time at Ray’s exquisite home. Ray had thought of everything to make our stay comfortable, including labeling each switch to show what it worked. Ray responded to our inquiries immediately. Here are just two examples of Ray going over and above for his guests. First when we notified Ray that we had accidentally broken a wine glass he said not to worry he would replace it at no cost to us. Second we found a set of car keys at the house that did not belong to us. Ray reached out to the prior guests who were understandably excited to get their keys back. We would definitely stay at Ray’s again when we are next in Venice.