We found a cricket inside upon returning from dinner the first night. I sent Surina pictures and asked if this has been a problem recently. Her response:
“Apologies for the inconvenience about the cricket. Please keep the door closed so they don't jump in from outside. Hope they are not disturbing you, have a good evening.”
Her response seemed nonchalant to me... Like it’s a regular occurrence to have crickets inside? Not sure how it got in but we noticed the ceiling panels were able to be pushed up… On the second night after coming back after a long day out, we found not one, but TWO, more crickets! That’s when we decided to leave and not come back because it felt gross being there. I let Surina know we were waiting for Airbnb to figure out where to put us for the rest of our 3 nights. Her response:
"Thank you for the update. Hope they can resolve it for you shortly."
Unfortunately it took 2.5 hours for Airbnb to come up with a resolution. No follow-up from Surina since then.