Communication was great from before we booked with Sam answering all of our questions and throughout our entire 11 day stay. Sam was wonderful, responsive, and available whenever we needed him. The backyard is a peaceful haven in the city. We loved the deck, treehouse, rope swing, and chickens. The house was rustic and charming with tons of quirky character. The off street parking was a huge plus not to mention Sam stocked the kitchen with breakfast groceries for us. We couldn't have asked for a better place to stay with our family!