The Zanoza group was very responsive when we needed things, even late at night! I had rented this place out for 5 people, so two had to sleep on the couches/sofa bed as they didn't want to share beds. From what I was told from them, the fold out bed was great but the sofa bed was a bit uncomfortable, but for our 3 night stay this was fine. The host forgot to leave linen for the fold out and couch bed so they ended up coming to the unit twice (first because of a unit mix-up) to drop off the extra linen. Thankfully, they responded very quickly with our needs! Great location, great neighbourhood with a good coffee place within walking distance. The gated driveway was a huge relief for my boyfriend who had rented a car on Turro. This is a snug unit, so don't get this place if you're not already good friends with the group you're traveling with!