Unfortunately, I did not have time to arrive on time and I had to cancel the reservation. Since I canceled it at the last moment, 2 hours before the expected arrival, the amount paid could no longer be returned. Carilyn kindly agreed and returned the cleaning fee to me. This was enough, in quality, politeness, since I myself am to blame for the no-show! Carilyn answered all my messages immediately. Thank you so much! I hope someday I still stay in you home)