Big, and spacious home.
Some of the things we didn’t like about our stay:
After booking this stay, they have you contact them via text message - taking you away from Airbnb’s secure messaging service. Unfortunately, we had a flooding issue happen on the second to last day of our stay. They sent a maintenance person only after I had requested it two different ways via text message and Airbnb messaging. We had personal items damaged due to the flood and were told that extra towels will be provided and the damages would be reimbursed. Neither the damages or lack of towels were acknowledged nor did we get an apology for the inconvenience. Additionally the listing stated 4PM check out, however we were told this was an apparent error and that it would not be honored. We didn’t received check out instructions and had to request the information ourselves. Overall the stay at the home was nice… we enjoyed ourselves however with this caliber of listing we expected excellent service, so there is definitely room for improvement.