Very cute place. Everything was as described, easy check in and out. I didn’t need to contact the host so I have nothing to say in regards to communication, her directions were straight to the point. 3 of us stayed for Halloween horror nights at universal and we were only 10 minutes away. We were only here to sleep and shower and it was perfect for that. Across the street from wb studios LITERALLY. Neighborhood seemed safe. We had trouble getting the shower water hot but we survived. The home was clean besides the shower rug, it needs a wash after every stay and it doesn’t look it does. $350 for ONE NIGHT is ridiculous to me but it was our best option. Overall this worked for us