Gilma and Herbie kept in continuous contact with me about different needs and changes for which I was asking. I added my son to the reservation at the last minute and that was easily accommodated. I also needed any early check in because my flight was so early in the morning. But my plans to be there early kept getting postponed by things I hadn't planned on. Gilma and Herbie were great about being so flexible!! One thing I really appreciated was that I felt like the place was ours. No one hovering or coming by to check how things were going. I knew I could reach Gilma and Herbie at anytime and they responded promptly! The cottage was wonderful! We had everything we could need! My husband who was not sold on the Airbnb thing was quickly converted, saying he never wants to stay in a hotel again. I really enjoyed sitting out by the pool in the morning with my cup of coffee. It was a wonderful experience and I look forward to staying there the next time I am in Pasadena!