Our check in was very smooth. We didn't have the pleasure of meeting Tiffany or Janin but they were very responsive to texts. The home is literally one house from Venice Beach itself. The floor is amazing with its colorful tiles. The bed is very comfortable which is always great. Parking is right there in the lot in front of the home. The washer and dryer in the unit is very convenient and a time saver since you don't have to lose vacation time to visit a laundromat. The full kitchen is well stocked with cookware and utensils, and a regular sized refrigerator. It is all as is presented in the pictures. An added bonus are the bikes that you can use to ride the beaches! You can ride to the Santa Monica Pier in less than 15 minutes. Check out was also a breeze and communication easy with our hosts.