My husband and I were really looking forward to staying at Ethan’s Airbnb. However, we found out that we were not going to be able to follow through with our plans of traveling to Los Angeles. Unfortunately my husband contracted covid, which consequently forced us to go into quarantine. I communicated our situation to Ethan and thankfully he responded with care, concern and accommodation. We exchanged messages about the circumstances and were easily able to agree that we would split the costs 50/50. That way neither one of us lost out completely. Ethan did offer us a complete, 100%, full refund. As well as, credit we could use for future reference. However, my husband and I chose to go with the 50/50 option and felt that that option was completely fair. Based on this experience, having received great communication and accommodation, I would most definitely book with Ethan again. Thank you again Ethan! Hope all is well! :)