It was very easy to communicate with Grace she responded almost immediately, our room was perfectly clean, the bed was extremely comfortable and we also got a lot of towels and adapters which was great. If you have a car the location is great, we used the public transport so it took us around one hour to Venice Beach, Hollywood and Downtown so it was pretty much center located between those three locations and there are direct buses so it’s easy to move around. You can also do your laundry in the main building so it’s a great option for someone who plans on staying in Los Angeles for a little bit longer. I would fully recommend Grace’s place.