House is well-located within Pasadena, spacious, great for families. When we arrived to check in, there was roofing being done (host had told me 24 hrs prior and that they would be done by the time we checked in). The roofing was not done, there was debris and nails scattered all around the property, including the pool area- not ideal for having my 2 yr old in the yard. The roofers had accidentally turned off the gas so there was no heat- house was freezing, no hot water, and the pool/hot tub were not heated (we paid extra for the pool to be heated). The host did respond to my phone call and sent one of the roofers back to turn the gas back on- fixed within 1.5hrs of check in. Unfortunately there was something wrong with the pool heating and it did not get resolved until our 3rd day staying there. I did get a refund for the pool heating after I contacted airbnb with my complaint. I wish there had not been roofers scheduled to be there during our stay.