The experience we had at Vanessa's place was traumatizing! I have stayed at some Airbnb locations and it has never been a problem! Vanessa did not reply when i reached out to her advising we were at her property. I had to get in contact with Airbnb in order to do so. This whole ordeal took us 30mnts. this was 10:30pm a huge inconvenience! After we were all in I texted her saying we were in the house she never responded! As we walked thru the premises we realized the house was not clean. The trash was not taken out, linen had hair, and period stains, among other stains! Towels and pillows had mold! i immediately contacted her with no response! we had to go to the nearest target to purchase towels and linen to at least spend the night. We had a child with us! Long story short, next morning called Airbnb and they relocated us to another house! i wish they would have refunded the full amount, even cleaning fees due to the fact we felt obligated to sleep at a place we had paid to be clean! they did refund us for the money we spend on purchasing towel and linens. Airbnb took action and quickly solved our problem. To this day I have yet to hear back from the host! SO please beware!