Firstly, the host is very helpful and responsive. Also, the cancellation policy is very generous.
Now, in all honesty, we ultimately cancelled this reservation a few days following our arrival primarily due to our not being comfortable with the cleanliness of the unit. The space has a ton of potential and with proper cleaning it could be ideal if excessive highway and environmental noise aren’t deal breakers for you. The immediate area isn’t safe, so be mindful of that fact.
Regarding cleanliness, which is easily fixable, the cabinets and refrigerator were sticky, the light switches had significant dirt build up on ALL of them and there was a rancid odor ruminating from the kitchen- which we never found the source issue. I purchased an odor genie and candles to mask the odors; we also cleaned as much as we could stand. Due to frustration and exhaustion from lack of sleep, we ultimately gave up and cancelled the reservation. We were immediately offered a refund.
Also, please note that the check in process is not as guest-friendly as it could be. You’ll be expected to drive to an offsite location to retrieve apartment keys from the owner. It was a huge inconvenience for me because we arrived to the area during rush hour traffic. The 2-3 mile commute took more 20-30 minutes and required maneuvering through major traffic jams.
Again, with all that being said, the host has a generous cancellation policy, she is responsive, the building is nice and offers a gym as well as a pool. There’s also a Starbucks attached to the building. With proper cleaning, this could be an ideal unit if day and nighttime environmental noise isn’t an issue.