Rose was very warm, friendly, and very helpful. Communication was prompt. The backyard leading towards the guest suite is so beautiful, very well-lit and beautifully maintained. The home and suite are tucked away from the street so even though you are in Hollywood, you never really feel like you're in a city because it's so quiet (you totally get an old Hollywood glam vibe). The suite itself was so clean, airy and well-stocked with everything you need - they really thought of everything from super plush towels to lavender pillow sprays to relax. Location-wise you could walk to Bristol Farms, Rite Aid and so many restaurants. I felt safe the entire time I was on the property. I will definitely be staying here again!