Pam was the best host imaginable - she is really friendly, welcoming and nice. Her husband is also very friendly and they were very tolerant with us having a 16 month year old baby with us and letting him play around in the garden and let us do his laundry in their own house. We arrived earlier than agreed from the airport and Pam gave us a short introduction to the guest house upon arrival. She is very organized and had a guidebook for everything needed in Santa Monica. She had provided us with a little basket of snacks, water and soda in the fridge. The guest house is very clean and as described. There are buses very nearby to the waterfront (otherwise it is a 40 min walk). We did not have a car, but managed to see different places in LA with Uber and bus (but everything is spread out and distances are long - it took us 40 min with Uber from Griffith Park and 30 min from Getty, but airport is only 20 min). I would definitely recommend.