The house is well-situated, conveniently located and cute. Check-in was straightforward and we were allowed to check-in a few hours early. The kitchen was well stocked with dishes, cutlery, utensils, glasses, etc. The furniture was comfortable, towels were plenty and the house was the right size for our party. Parking was ample in the garage, driveway and street parking was also convenient. Check out was also straightforward.
The property managers act as host but they do not own the property. So, they are responsive but if an issue has to do with the relative maintenance of the home, their hands are tied and cannot offer assistance beyond "I'm sorry for the inconvenience." We did have issues and property managers sent some service people but if the owner doesn't want to repair something, then everyone is stuck.
What you should know about this house:
*dishwasher doesn't work properly
*if you turn hot water on, the pipes will moan throughout the house. It's a loud and off-putting noise. You cannot wash, etc., if someone is asleep. The noise will wake them up.
*the lower level larger walk-in shower does not have hot water.
*there are broken and loose tiles on the stairs leading to the front of the house. One person in our party fell down the stairs and thankfully was not injured.