Chloe was a great communicator. She answered all my questions and concerns within minutes. It eas a really easy check in and check out. And there are notes around the house to help use the equipments and amenities. The bathroom was fully stocked with shampoo ( male and female) conditioners, body soap. Toothpaste, toothbrush. Hairdryer etc etc. Fresh and clean towels and linen. My only note for future airbnbers is there is no air condition(AC) there are many many fans around the apartment and it keeps the whole apartment cool and the toom has a window fan unit that works great. I would definitely recommend this apartment