Renee is super easy and pleasant to communicate with! This spot was perfect for what we needed. Cozy and clean and the koi fish are so cuteeee haha. The area is quiet and there is lots of parking around so it's a welcome breath from the hustle and bustle of LA ! The only thing that was kind of a drag was that it got a bit cold in the unit and there wasn't really a way to regulate that other than a small space heater AND the shower (which we were warned about) didn't have a lot of hot water and the shower head itself was a bit awkward to work with...but honestly both those things were soooo minor in the grand scheme! SO REALLY 10/10 experience overall.