First when we arrived Monday night everything was as promised: clean accommodation, comfy room and all other amenities were as promised, including a great outdoor deck and a nice view.
The hostess Joanna was nice and welcoming and everything was as expected.
However, towards the weekend things took a very unexpected turn and we felt like we are in a horror movie. After Joanna notified us that she will be away for the weekend, on Friday night we heard dogs locked in a room next to ours.
We contacted Joanna and expressed our concern that two dogs are being locked for the entire weekend in a room. Via text message she said not to worry, but being the animal lovers and animal rights activists that my wife and I are we simply couldn’t rest and ignore this situation knowing that two dogs are being locked in a room for the entire weekend.
We wrote Joanna that this makes us very concerned and worried and we even offered her to take the dogs out while she’s out, and then she completely snapped at us and it was like a completely different person.
She called and started yelling and screaming at us over the phone, and told us that we can leave. That was very scary and intimidating situation to say the least.
We tried to calm her down try to resolve the situation peacefully. Very soon after, she came back home and fed the dogs. We tried talking to her, and she refused to speak with my wife and I and told us that “we are giving her a very bad time”.
We asked her if she wants us to leave, and she coldly said we can stay, and we did stay simply because we didn’t have another place to go for the remaining two days of our trip in LA.
We truly felt concerned for our safety and while we can’t expect AIRBNB to mentally screen hosts, we hope that our horrific experience will be a warning testimony for others.
This was the most awful and worst AIRBNB experience we have ever been through and we will be very very careful the next time before choosing our accommodations.
God bless.