Arrived at the RV late after a long journey. No hot water, no heating and the stove didn’t work. Gave up on a shower and a hot meal and went to bed. Unfortunately it was freezing and even in several layers and a couple of blankets there wasn’t much sleep to be had. It didn’t help that other guests would return being loud as they walked passed the RV. On reporting these issues to the host he suggested it was our fault for draining the gas in a couple of attempts to get the oven working. Later it was conceded that the gas was actually empty to begin with.
The host did agree to move us to another unit on site. We were reminded this was technically an upgrade, which was correct. The place was beautiful decorated and fully equipped. Warm water, heat and a working kitchen. However, it was a 1 bed place and we needed two. I pointed this out and the host did give us the option of having a cot and air bed put in the kitchen, which we opted for rather than another night in the van. We got a good nights sleep in there.
We then asked to leave our cases somewhere for the day while we went out to explore LA, before collecting them to get our flight that evening. The hosts suggestion that we leave them behind the bar area in the back yard didn’t seem very secure. There was also a storm, so they would have been soaked and ruined had we done that. On asking for an alternative we were told anywhere dry you can find you can put them. We knocked on the main house and left them there for the day. They were safe.
The most disconcerting thing about this stay is not a single apology was made to us. Instead we were made to feel like we were being a pain and had in fact caused some of the problems - which was just incorrect.
I wouldn’t stay in the RV again. Maybe it’s nice in summer? The alternative unit was lovely. The service not ideal.