A partial group of my family booked this condo to enjoy Spring Break. I have two children living in California and had just returned from a visit from out of the country and booked this condo as it would fit our needs at that time. When the Coronavirus made changes in my family in Texas schedule, we decided we wanted to quarantine together in California for that week to decide what we wanted to do together as a family. The size of Christine's condo did not fit the needs of the large size of my family of six. And although Airbnb clearly stated that cancellations could happen due to the Coronavirus situation, I called Christine to explain my situation that I wanted to find a bigger unit to quarantine together and asked if I could cancel just the last two days that I booked with her in order to find a larger condo where we could all be together and strategize our coming days being quarantined together. She was hateful to me on the phone and told me that she would not allow this because we did not HAVE the Coronavirus and just wanted a bigger unit. This was an extremely disappointing experience for our family, not only with this particular condo, but with Airbnb as a whole. Even though we had to check out two days earlier, she still refused to give us a refund. We even spoke with Airbnb directly and they said that we were not able to get a refund because of Christine's personal stipulations.