We had some difficulties with check-in due to a combination of poor cell phone service at the rental location coupled with a few lapses in communication. Previously we have dealt directly with our host; in this case "JBYT" seemed to be some kind of intermediary: questions prior to check-in were answered by multiple individuals. Upon arrival, we could not access check-in info on the Airbnb website via cell phone (due to a weak signal both inside and outside the building) so I had to call the after-hours contact for the entry gate code (separate from apartment door code) and WiFi access instructions. The rental unit was quite spacious and easy to find, not far from highways, in a very safe and walk-able neighborhood with lots of restaurants, eateries, shopping, and parks nearby. Off-street parking for 2 cars was a big plus. One bedroom was somewhat noisy since it faced busy Culver Blvd; the other was quieter.