Karina was very personable. She went out of her way to make things comfortable. Although they encouraged me to park in the driveway, for me, the drive seemed a little bit of a tight turn. I elected to park in the street and walk a little. Karina provided a parking pass for street parking. Karina and Ryan stay more in the back of the house. After our first conversation, I did not see them although I knew they were there.