we stayed at Joanne's apartment while in the area for a concert - it was clean, comfortable and convenient for our stay... we didn't need much, just comfortable beds and a place to crash... there were a number of reviews stating that the check-in process was complicated, but the instructions we received were thorough; we followed those instructions and had no problems at all!! if we come back to the area, we will definitely reach out to stay at joanne's place again!