We did not get a chance to meet anyone at the door personally, but it was alright. If we had the access codes 1-2 days in advance, it would have been nice. The house is clean and is a decent size in quite and safe neighborhood. Most of the attraction are at the distance of half hour......but it takes more than an hour and sometimes longer in LA's ridiculous traffic. Doris have provided everything she mentioned in her listing and few improvements like curtains in the bedroom and better water pressure would have been appreciated. Overall......decent place.