The property is lovely, the location in the Hills by the "Hollywood" sign perfect for our exploration of LA. The kitchenette is very small compared to the rest of the property, and relies on microwave and toaster oven. Worked out OK though since we mostly ate out. Grocery store at the bottom of the hill has all you'll need for your stay and reasonably priced, helpful staff. Adult daughter of the owner lives in the other half of the property, otherwise we were on our own.
We had a great stay. Some small pointers in the attention to details area: My first contact via e-mail with Paula, the owner, I asked how we would get the keys to the property on arrival and the e-mail I got said to look it up on AirBnB. I tried, couldn't find anything. I eventually telephoned and was told there are no instructions for the keys on AirBnB. I was given instructions to another property in Malibu. We got it sorted out, then I was asked when I would be arriving because the previous guest would be leaving a little later. We planned to arrive at 3 PM but actually arrived at 5. Checked in, no toilet paper. Called Paula, she had her daughter living in the other half of the property deliver it. Apparently the cleaning person was rushed. Was asked what time we would be leaving because they'd need time to clean for the next guest following us even though we'd just arrived. Nothing significant here but an opportunity perhaps to take a look at what felt somewhat like impersonal communication and a little more attention to details to equal the lovely property. Nothing we couldn't handle, nor that detracted from our LA adventure.