Our team stayed here a few nights while we were working just outside of downtown LA. Our stay could have gone awry as the blow up mattress deflated on night one, our replacement deflated on night two and it was pretty frustrating.
HOWEVER, Alex and her team were incredibly quick and great about coming and replacing the blow up mattress until we got one that worked. They were very apologetic and super helpful even though we were gone from morning to night.
Would definitely stay here again. The location was great and comfy.