This "Glamping" experience was for my daughter's 30th birthday combined with a concert at the Hollywood Bowl. Erin was a very gracious and responsive host. She produced a video that we should have watched before we got there however she was happy to explain everthing. She also recommended a great restaurant The location is excellent and she felt safe nestled into the hills. Need to be physically fit to climb the stairs. My daughter loved the bathroom design where you could see out into the hills when you showered. It was a great adventure and everything was in walking distance.