Our stay with Ana & Edgar & family was a largely positive experience, however there are a few things to note for the reference of future guests.
Firstly, the family are extremely welcoming & accommodating. We arrived quite early before check-in & left quite late after check-out, however the family made this easier by holding our bags & even offering breakfast on arrival.
The continental breakfast offered in the morning was plentiful. I couldn't eat it as I have a gluten intolerance, but there was plenty for my partner & other guests.
The room itself is lovely & very much in the Venetian style. The bed is huge & we slept very well with the exception of one night when we couldn't get out of our room to use the toilet (details in that later). The chocolates & water on the bedside is also a lovely touch.
Now for the constructive feedback.
The room has three entrances- one via the bathroom, one via the main house & one from outside.
On our first night we were unable to get to the bathroom via the bathroom door (someone had locked it) or via the bedroom door (which had jammed) which led to an inconvenient midnight excursion through the backyard to the house.
I'd recommend that the bedroom door be mended to make sure this inconvenience doesn't happen to another guest, as I hear it's not uncommon for the door to jam.
As I mentioned, another entrance to the bedroom is via one of two bathrooms.
On our second night we were in bed when we heard new guests check in. One went to that bathroom via the main door & obviously felt curious about where the second door led so he opened it - revealing myself & my partner in bed (me topless), which was a very uncomfortable experience and an invasion of our privacy.
As the only lock for the door is on the bathroom side, it's hard to prevent anyone from coming into your room from there. As such, I'd suggest the family think of a way to ensure the privacy of whoever is staying in the room - not just those in the bathroom.
My final point of feedback relates to the bathrooms, of which there are two.
These can be very difficult to get to in the morning as you can be sharing with over 10 other people. I waited over an hour one morning just to use the toilet which was quite an uncomfortable experience!
I suggest they install an additional separate toilet somewhere in the house, to assist in alleviating this issue.
This was only our experience, & as mentioned at the start it was mostly positive.
The family are lovely (especially Ana - she's like everyone's mum) & the room itself & neighborhood are great.
If they can fix these few small issues they'd have an A+ Airbnb experience going on, for sure.