Host was responsive and helpful for the most part. There was one mishap when I got my purse stolen and we weren’t able to get back to the airbnb without the host unlocking the door. Only issue was that the host didn’t respond till the morning after (which defeated the purpose). So in the event that something terrible happens in the middle of the night, you prob won’t hear from them till the morning. Moral of the story: don’t get your purse stolen. Overall great place and host!