Pros:
• Great value
• The staff are friendly and willing to help with any questions.
• It was very clean and nicely designed.
•The pool and lounge areas are a great addition to the hotel. Also, there is a restaurant on site that is expected to open Aug. of 2022.
•Tea kettle and microwave in the common area.
• There are coffee makers in the rooms.
Cons:
•The check-in process was a bit of a hassle as you need to download a separate app and create an account, in addition our room was changed without prior notice.
• The Valet is too expensive($31/night) and inconvenient, it should be optional in my opinion.
•There was construction going on in the lobby when we came back from a night out(and the apology text came in a day late, not as a heads up).
•Our last morning, the fire alarm went off at 6 am. Noone evacuated as there was no staff in sight, 10 minutes later the alarm was turned off and everyone went to their rooms with no word from staff.
•The showers have a glass wall from the room, privacy curtains are see-through. Beware when traveling with others, they will see it ALL if the lights in the shower are on!
Neutrals:
•Close to the airport. (If you need a place by LAX, THIS IS IT. However, if you're someone who cannot sleep with noise then this may not be the best choice.)