Sabrina was very responsive. The place is very clean. I loved their backyard and the patio area where I spent a lot of time taking in the LA weather. Very close to Universal Studios, Hollywood blvd and Hollywood walk of fame. Super spacious and can accommodate a large family easily. I’d recommend this place to anyone. The neighborhood felt very homely as well with a park near by. Freeway access was great. Even though the freeway was close by I couldn’t hear any noise.