This was the first time I've used Airbnb. I had to house 4 colleagues for 9 days. The condo's size, style and location were perfect. As it turned out, so were the hosts. Jeff and Shannon clearly know what they are doing, and they aim to please. Jeff was knowledgeable, understanding, communicative, and totally helpful throughout the process. My colleagues were extremely comfortable and completely pleased with the experience. As the one who was responsible for organizing this, I could not be more happy. I enthusiastically recommend Jeff and Shannon as hosts.