Katrina and Patrick reply quickly to one’s emails. They live next door so, if you have any issues figuring something out, they’re there to help. We emailed them about the pool and they looked into it quickly. The kitchen window didn’t have a curtain, but I felt well knowing they had a security camera at least. Guests aren’t allowed to bring pool toys, but it’s nice that they offer some pool stuff to use. Overall, the house is spacious and the pool is nice. Very good hosts.