the keypad has 2 numbers on one button, however to get to the 2nd number, do not press that button twice. its confusing but just press it once no matter if you have the 1st or 2nd number on the same button. the couch was lovely and all the tables and different rooms (day bed room) maybe this isnt a good spot during the cold because the fireplace is just for looks and the heater isnt so warm. otherwise everything else was perfect