This was our first time using Airbnb and Eleanors support and helpful approach made it a very positive experience. She was very proactive with her communication up front which was really appreciated and helped set our minds at rest before we even arrived. She was also on hand during our stay and provided numerous helpful suggestions around local activities and restaurants etc. The property is exactly as pictured. The internal furnishings very comfortable and all spotlessly clean. The place and had everything you could ever need for a perfect vacation stay, very well equipped kitchen and fully refurbished bathroom (lookout for the magic toilet!). The living space has lots of seating and fully served with HD tv service etc. Lots of personal touches (icluding fresh flowers )made it a real home from home. Outside space felt private and sheltered areas from the sun if you want the shade. Eleanor lives in the attic space and does access the property via the utility area at the rear of the property but she was very quiet and discrete, we actually appreciated her being onsite she was very welcoming and helpful, came and went with no interruption at all. The location is excellent being no more than 100 m from the wonderful beach in Venice. It is located just beyond the Venice boardwalk so is close to the action there but far enough away to be very quiet. All in all we loved it and would have no hesitation in recommending this property to other family or mixed groups. Thanks to Eleanor for her hospitality and support...