We were unable to stay at this location even though we had a confirmed reservation. Our host did not respond to a message I sent a day prior to check in asking if we could check in early. We thought it was odd he didn't respond but we understood that maybe it was a last minute request? We showed up to the house at 7pm on Friday, the day we were supposed to check in...only to find a really strange situation. The neighbors were not helpful nor friendly and we weren't able to contact the host. Earlier in the day apparently our host reached out to Airbnb to give them the check-in instructions, which they forwarded along to us. HOWEVER, the instructions were INCORRECT. They referred to a white gate and white mailbox and neither were anywhere to be found at this listing. The host's phone was off and Airbnb was unable to get in touch with him either. Ultimately, we had to cancel this listing and find a new one last minute at 7pm after a long day of traveling. We were never given an explanation. So UNRELIABLE. I could not even believe what was happening. We had trekked all the way over to this location only to find out we had no way of staying there. Completely unacceptable.