Lana is very kind and patient. She waited for me outside the building and gave me a warm welcome the day I arrived. She told me how to commute conveniently and inexpensively in LA. She also suggested me where to visit in LA. She provides beach towels for us, that’s so nice. Her apartment is very clean. Whenever I had a question, she replied very fast. Lana helps me a lot in LA. Thanks so much!