This is a five star joint. I stayed for 2 months and absolutely had no problem whatsoever except for a few minor points. 1,000% recommended anyone who can afford it.
Pros:
- Location: It cannot get any better (for those who wish to experience the DTLA living). Easy to get to everywhere and it is close to CVS/restaurants/cafes/take out spots.
- Cleanliness: The place cleaned spotless before your check in. There are some basic cleaning materials for you to clean for yourself as well.
- Interior: Everything is exactly as pictured and the kitchen is well stocked. The high ceiling makes it feel spacious. The layout/decoration/art is thoughtfully curated. I appreciated the AMPLE sunlight (there is no curtain but you get used to it; plus the neon sign is ~v aesthetic~).
- Security: 24hr security so you feel safe and no package is stolen. The unit has a secure keypad, which is very convenient.
- Communication: Host Pauline is an excellent communicator and usually responds very quickly. She greeted me in person upon check in and explained everything. She is professional yet sweet/nice.
- Quality/Comfort: The bed/pillow/sofa are comfortable and the sheets/covers are clean.
Cons:
- Parking: (yes, there is one and that alone is a big plus) is in another building across the street; the security is often not at the door to let you inside the lobby so you'd wait around a bit at times for residents to come in/out.
- Noise: the streets can get a bit noisy (buses, cars revving, motorcycle gangs, drunk people yelling, etc.) at night on the weekends but that's part of living in DTLA I guess.
- Bathroom: the bathroom sink is quite small, and I wish there were a separate handheld shower head (not the existing rainfall shower head) but this is just personal preference.