Ken and Renee were always available to answer any questions and attend to any tasks/concerns. Due to coronavirus I had to isolate before seeing family and stayed at their apartment for a full 2 weeks. The apartment was sparkling clean and looked exactly like the photos. The kitchen was stocked with the basic essentials needed to cook as well as Tupperware for the leftovers. I had a complaint that the downstairs unit was smoking and she attended to it immediately. She gave me plenty of recommendations about things in the area. Speaking of the area it is beautiful! It’s walking distance from everything you could need: laundry, restaurants, shopping centers, Starbucks. One thing not mentioned in the advertisement is the outdoor area. Not only is there a balcony but there’s an outdoor seating area and small lawn. The apartment also gets fantastic sunlight and a nice breeze when the windows are open. I could not recommend this place any more! I will 100% stay here next time I visit.