My stay at Sonder was a good stay. I did expect my room to be the room advertised in the photos. It was not. Next time I would prefer not to be near the restaurant. There is a lot of traffic in the first floor near the restaurant and the music is pretty loud. The next morning I requested towels and could not find the number to the front desk but got in contact with a call center in another state that electronicly put my request in for towels around 935am. A guest was already in the shower when we realized we needed more towels. They towels came about 1015, as we were about to leave. Easy booking. Easy check in and check out. The further out you book the cheaper.