Lisa was very welcoming and offered us soup upon arrival (it was cold and rainy), but since we were visiting my son we spent very little time with our host. The neighborhood is very quiet, however you are on the Burbank flight path and the planes start flying in at 7:30. Also, the apartment is part of their home, with an interior door that locks on their side, not yours. You can hear the dogs sniffing at the door and barking at times. Loved the shower and gel Lisa left us. The twin bed in the living room was a little small for my adult son so he took the queen bed and I got the twin. The bowl of fresh fruit was a nice touch.