Thin walls, so not a good spot for light sleepers. People in the hallway at 2 in the morning and someone doing their laundry above us at 3 in the morning both woke me up. I could also hear two people having a heated argument in the room above us. This apartment uses a management company so when you write to them, you may have different people responding. Responses to specific questions may take time, or you might not get a direct answer at all since they have to relay questions to management. I had issues with the door code when I arrived at 11 or so at night, and the lock box, which was the way to get in incase the door code wasn't working, didn't have a key inside. Luckily, I was finally able to get in with the code. Other than that, convenient location right in DTLA and close to Staples Center. Very clean and spacious apartment.