Phill’s place is a beautiful, spacious home in a great neighbourhood. When we arrived Phill showed us around and had very kindly left us plenty of food and drink provisions. He informed us that he would be staying in the guest house for 2 nights, which we knew may be the case from the description. We were surprised however when he told us that the guest house was being rented to other guests for the following 2 nights. The property description did not mention that he rented the guest house out and we were a bit taken aback as we felt this infringed on our privacy in the outdoor areas and pool.
Another surprise came when Phill asked us to move one of our cars from the drive. The property description clearly stated that there were 2 driveway parking spaces and that is something we’d looked for when choosing a property. I raised the issue with Phill in a message but he failed to respond. Luckily we were able to park on the road but I feel that is besides the point.
Another issue came with the laundry. We wanted to do laundry when we arrived but had to wait as Phill needed to clear things out of our way. This issue arose again during our stay. Phill was always very responsive but when you have chosen a place that states it has a washing machine it is not ideal to have to bother the host and then wait to use it.
Check in was smooth, we enquired about an early check in but we were told this wasn’t possible and couldn’t get in till exactly 4pm. In spite of this, Phill messaged me at around 9am on the morning we were leaving to ask if he could get in to get started with some of the laundry. I felt a little put out by this as there was no flexibility with the check in time. He also asked if we could wipe down the countertops, which surprised me given that we had paid a cleaning fee.
In conclusion I would say that in spite of these issues we did enjoy our stay at the house but it just made the whole experience feel a little less relaxing, which is disappointing given the price that we were paying.