Checkin was smooth and easy, yet when we entered the apartment, I must admit I felt the need to double check the Airbnb listing’s pictures to be sure we were on the right place. I would not define the apartment as “spacious” – in fact it’s actually small, and I was disappointed as it doesn’t look a lot like the pictures.
Luckily we had very busy days around L.A. and didn’t stay in much, because the apartment isn’t cozy or welcoming. The common patio (which actually looks very nice, and a whole lot more like the pictures) was being used by neighbors, so we didn’t have a chance to use it (which is fair since it was clearly described as a common area).
The king bed was way too soft for our taste – my wife has neck issues and was on the verge of tears after hours of dealing with such an uncomfortable mattress, when she realized there was a foam mattress topper over the bed. We removed the topper and it was a meaningful improvement. On the next morning, we were talking about how odd it was that this apartment is listed on Airbnb plus AND has so many wonderful reviews, and I remember I told my wife: “well, at least it’s clean” only to find a dead cockroach on the spare bedroom floor.
On our checkout morning, everything made sense – the management company who is responsible for the listing sent us an email saying they would give us 5 stars if we left a good review for them, which I suspect is not in accordance with Airbnb policy.