Well I'll start by saying the one good thing about the apartment which is the location,lovely neighbourhood and walking distance to shops, restaurants etc. However that's about all that was good, unless you like sharing an apartment with cockroaches... The apartment itself was filthy and there was a strong smell of air freshener which suggests it was covering something. We would notice after getting out the shower to walk into the lounge area that our feet would be almost black, with hair and dust all over them. The bath and sink were covered in dirt and scum and again the floors clearly hadn't been vacuumed or mopped. The bedding was also dirty, it had pillows and a blanket that hadn't been washed and weren't normal pillow cases, just a pillow in one which would explain why they weren't clean. We stayed there in mid April where it wasn't particularly hot, but the apartment itself would be boiling, due to the fact there is no air con, which it does state. Also, waking up on our first morning to cockroaches in the bathroom was not something we would expect, even in the worst motels so were disgusted by this. There was very little kitchen equipment and utensils. Nothing to toast bread with, no kettle, no wine glasses, no towel to dry up with, no washing up brush or liquid, no bath mat, no bath tissue, no draining board, the list goes on. Shortly after arriving we made a trip to CVS just to pick up some necessaries such as bath tissue (absolutely none was left for us), a towel to dry up with, a bath mat, washing up liquid, a washing up brush... Considering the price we paid, we didn't believe is was acceptable. We also noticed after arriving the wifi code we were given didn't work, being from London, this was important to us as having wifi was the only way we could contact home and work. We also soon realised we needed this to contact Jay, as she wouldn't reply to text messages and when we tried to phone it couldn't connect. Eventually we got wifi from a different connection the next day, after having to wait almost 24 hours. In addition to this, the TV wouldn't work either. The parking situation was also another major let down. Once you eventually find a spot in the allocated zone, you have to get a different overnight parking code each night as well as the main parking permit,write it yourself on a piece of paper (also something which wasn't provided) and put it on the dashboard. Just a hassle people don't need when on holiday, also something that wasn't stated. We weren't told this on our first night so received a parking ticket, even though we were parked in the allocated zone, and had the first permit hanging clearly from our window. Just as confusing as it sounds. All in all we were both left feeling massively disappointed and let down,...