The atmosphere felt more professional than personal, in a positive way. There were signs and tips typed out and printed, a welcome video on Youtube, and many hotel-style amenities. At the end of our stay we were even sent an Amazon list for some of the different items in the house, in case we liked any! I felt like thought had gone into every aspect of the house. There was an outlet extension by the bed for multiple plugs and USBs to plug directly into, an Alexa, streaming services on the TV (which we loved getting to use!), coffee and an electric kettle, etc. There was very clear communication during our entire stay, and we would like to return to this location when we come back to this area again. There was also a giant fiddle-leaf fig in the living room that I fell in love with!