While the location is top-notch, we should have paid more heed to the reviews about the hot water situation. There was no hot water, and it is completely unacceptable that this is an ongoing issue. While Rob did get back to us about it, he wasn't able to do anything for us until after we left the next day and he didn't seem surprised when we brought up the issue. Additionally, the smell of the previous guest's vomit throughout our stay was extremely unpleasant. We were also expecting simple toiletries to be provided as noted in the description, yet they were not. All in all, very disappointed.