We were very happy with Laura and Mike. They independently contacted us and offered us early check in because they knew we had a morning flight. The only negatives (which were minor) were noisy neighbours in the evening on their outdoor patios - the walls are very thin. And although Mike warned to be careful with the keys - we weren’t aware that the door locks like a hotel room and we walked out into the hall without our keys and were locked out. Thankfully Laura came to our rescue and dropped off another set of keys for us! Overall the unit was great, the location is perfect and the hosts are very helpful and responsive.