From the day I put in the request Mary helped me and accommodated for my stay with my mom and cousin in Hollywood. I was very thankful that she allowed us to stay as I needed a place close to the Staples Center for my graduation. My mom and cousin are in their 50s and lets just say they loved the room and did not mind the noise from the clubs surrounding us they actually joined in the fun. Mary did provide ear plugs which was considerate even though we really didn't need them the second night we stayed. This was all of our first time in a hostel situation but it was great; the bathroom was always clean and we didn't have to wait long for the bathroom or shower. Parking is hassle but that is just Hollywood. Sad to say we didn't get to meet Mary but she differently was there if we ever needed her. My mom and cousin will be referring this location and so will I. Thanks again Mary!