Nick made us feel very welcome from the very contact we made. He was an impeccable communicator: even though we did not meet in person, he was alway available and fast to respond to any questions or needs. The location of the apartment was perfect for access to classic L.A. attractions, as well as park areas, the Hills, and the freeways. All was clean and all necessary amenities were available--exactly as advertised; no frills, but easy. One thing that bears mention might be that the walls are, indeed, thin. Tenants in the building and neighbors are quite audible; not ideal for light sleepers.