It was the worst experience so far, the date we got to Dan's house we were all so tired , drove for a long day, we expect it's a lovely house for. But we found all the beds has no bedding sheets and quilts at all, then also saw all the used bedding sheets were put on the washing machine, as well as toilet trash bins has used trash in it. The house look so dark and unclean.
We tried to reach Dan to resolve it, but seems Dan is not willing enough to resolve to problem at all, said if we accept we change the bedding sheets ourselves with the spare set, they could provide one free night stay, but we didn't expect this, we are not looking for free- stay or money.
So eventually we have no choice but move to a hotel. But it's 10pm already, imagine if I'm not someone very family about America, really feel very scare.
Service with Airbnb I could say they will only destroy your platform, also although Dan refund their room charges to us, but Airbnb still charged me HKD$400+ service charge, we found no where to get this refund , please Airbnb customer service see these contact me immediately.