Everything is exactly how it is pictured and described in the listing. The home was very clean, beautiful, and was honestly perfect. It is located on a safe street in a great neighborhood that is very centrally located to everything you would want to do while staying in LA. While I never met Jason or Chris, they made themselves available via text/messages, and were great at communicating with us before, during, and after our stay. Check in and out was a breeze, as well! Will definitely be back!