Paula greets you like an old friend. She’s warm and hospitable. She was very accommodating and the home was very quiet. My husband is a very tall and big guy, he’s 6’6”. I worried with it being a full size bed that he would not sleep well. The bed was very comfortable and we both slept very well. Having a tv in the room was nice to relax to at the end of the day. Thank you so much Paula, we will be back!!