Mary is very organized and gave clear instructions on how to get the room keys, since she was not there when I arrived.
Towels, shower gel and travel size toothpaste were provided in a nice basket, together with earplugs for when the music from the club kicks in.
I had an issue with my TV and she responded very quickly with a solution to the problem.
Room was exactly as shown in the pictures, and perfectly located if you want to walk around Hollywood.
Close to metro and flyaway shuttle to LAX.
Overall, it was a very pleasant stay!