We did not get to see Mary during our one-night stay, but she was always contactable. She ran her rooms very professionally, giving me clear instructions on how to get our room keys, how to access our room from the building etc, the minute my AirBnB reservation was confirmed.
The room my boyfriend and I stayed in was clean and comfortable. The bathrooms, whiled shared with other guests, were clean and mostly unused anyway.
Overall, we felt that our stay was value-for-money for the price we paid for a clean, comfortable room in a good location for sightseeing.