Let me start out by saying that Jason is very responsive, and is always willing to help out.
We arrived late at night, and everything was great. The keyless entry allowed us to gain access without needing to meet anyone to get a key, and the unit was bright and clean.
The next morning we found one issue with the unit…a tiny hot water tank. I was travelling with three women, so lots of hot water for showers was a must. When I contacted Jason about the lack of hot water, he volunteered to come and adjust the temperature on the hot water tank, or to give me the tools to adjust it myself. I chose the latter option and adjusted the temperature. This did the trick, but due to the small size of the hot water tank, we decided to wait 10-15 minutes between showers. This did slow things down, but everyone got their hot shower.
One other small item, is that there aren’t allot of dishes and cutlery for when you have four people. There is a dishwasher, which helps.