The host was very communicative and welcoming. We really appreciated how much she went out of her way to accommodate us when we were trying to figure out what to do with our dog. Dana was very thoughtful and helpful. We LOVE that she allows dogs, that's usually what makes or breaks a stay for us. The apartment was clean and well located in a beautiful quiet area in the mountains. Everything was provided as noted and getting the key was easy. Dana was helpful with her directions too. We had a wonderful time here!