While Rafi was not available during our particular weekend, his brother was, who lives in the adjoined home. This was nicely convenient and he was super friendly and responsive. We had a problem with no hot water due to a storm that rolled through the day before, and he was right on top of it after I texted him. Overall, a nice and clean spot in an awesome neighborhood that's walkable to everything that we needed/wanted during our weekend. Would stay again.