The valet parking people were absolutely awful, rude, and ruined our experience. They double charged us and the response from the hotel was basically that they are not responsible because they are contracted with them as a vendor. If you are staying here and pay in cash make sure they give you a receipt, that’s how they get you (per hotel reviews on web search engines, this is a common occurrence). Additionally, the valet parking people started talking bad about us in Spanish, but lucky us, we are Spanish speakers and were able to understand everything that was said. Lastly, there is a long term resident that approached me and my friends and he made us feel extremely uncomfortable, especially when he started saying things that were frightening and violent in nature. We reported this situation to the hotel staff and their response was “well, if he makes you uncomfortable again let us know” (we were leaving the next morning). The hotel is very pretty, but I value my peace of mind and safety way more than aesthetics and will not be staying here again.