Be aware this listing is run by a company- Pillow. I could not reach Jason at all. This listing has the bare basics. No water left for the guests. Minimum amount of towels There is an extra fee for towels which you need to order from an app that pillow asks you to download. It doesn't feel like you're in an airbnb since the hospitality and communication is not there.
I was terribly disappointed as an avid airbnb user both as a host and guest. We arrived at the space and check in was smooth - there's self check in. When we got in -the space looks beautiful but we soon saw that it wasn't very clean. There was an oil spill on the kitchen floor that my friend almost slipped on. And there was dust and hair in drawers and by sink. The shower has one door so that means the water spills onto the floor so besides the bath math they left for us we had to use another towel to put on the floor. That being said they had only left 3 large towels- can't really say large as they were very thin and small for large towels.
They also had a A hot tub which my friend and I were excited about. Being a host myself I would have prepared more towels to use for the hot tub but when we called pillow to get more towels they told us to download the app-they did say they'd send someone to bring towels. 3 hours later we got a call saying they checked and the house has enough towels and if we want more there's a $20 dollar fee. I couldn't believe it!
Credit to the host- they sent over towels from the main house - the girl just said" I'm from the house- here" no hi how are you- or sorry about the trouble...
At that point we were fed up and didn't use the hot tub.
Also be aware that this is in the back of the main house - in the morning without warning at 9 am people were walking around the back in the property that they say is private.
All in all this was a disappointing experience. And it's a shame because with lots of minor fixes this could've been a great getaway.