It just does not get any better. Kellie is exceptionally capable and kind. The Gramercy is quite nice and raises the standard for hostels everywhere. No joke. The place isn't just clean, it's spotless. It's not just that there are 3 kitchens; it's three kitchens are exceptionally well stocked and organized. In fact, in more ways than one, the Gramercy exceeds the standards of my own wonderful home...!