Came here to visit a sick family member and booked this place for my husband and toddler. Immediately upon entering there’s a strong cigarette smell in the main living room and bedrooms. After running an air purifier we borrowed for 3 days the smell was not better. There were stains on the rugs and fabric chairs which we didn’t feel comfortable letting the baby play or sit on. The soap are used bars of soap which doesn’t seem sanitary, especially during a pandemic. On the upside this place has a lot of space and it’s centrally located. There are some thoughtful touches like guidebooks and USB charging hubs by the beds. In the end we requested a partial refund which Cindy was nice enough to grant without any issue.