First night was awful, we stayed on the bottom floor. AC would not go below 77 and was told “it’s working to the best of its ability”. We were given a box fan to help. And it did not. It was up to 79. Then finally after my complaining, they switched our rooms. It was an amazing room. And we stayed that night. It turns our they double booked that room and wanted to move us again to the bottoms floor where it was hot. I told them no, it was not my problem. They ended up letting us stay in that room bc it was an employee that booked it. The fact that they would double book us and then try to make us move for an EMPLOYEE. When we came across the country.
They were good at fixing the issues. But the fact that they would let someone stay in such a hot room, not offer to move us until I mentioned it. And gave us a box fan. 79 is WAY too hot.