My husband and I stayed in this bungalow for a short anniversary trip to California. James and Phylline had the house ready for us by 2:30 even though checkin was 4pm. Every single message was responded to very quickly. We experienced that it was either very quiet or there was quite a bit of noise that came from the alley. There were plenty of items already there for use such as shampoo/conditioner, lotion, body wash. The kitchen was stocked with all necessary cooking materials and the grill was great for a special meal in. I would absolutely stay with James & Phylline again!