Karen and Mel are beyond accommodating. So responsive and pleasant. If you are looking for a quiet stay in beautiful Pasadena, on a beautiful street, this is it. Meticulously clean and new, with everything you need, even a luggage rack!! It had a very homey feel. It was the perfect place to return to after a long day of sightseeing and exploring. Very comfortable! We absolutely want to stay there again when we return to CA.