Donna was lovely, warm and friendly. There was an issue with the bed when we arrived, but it was fixed the following day. The studio is larger than the pictures make it appear and the closet is HUGE. Her backyard is a delight for dogs and humans alike. It was too hot to try the hot tub while we were there, but we used her grill several times during our stay. We had several issues with the WiFi connection and my friend an I had hoped for a bit more privacy than we received, but our dogs were happy and overall, so were we.