I actually only ever saw Maggie when I turned the house key back in (my friend checked us in) and she was very friendly. The pool house was nice and private, it was very clean when we got there, and it had a lot of the amenities you would find in a hotel. There was a first aid kit in the bathroom, a full kitchen with a fridge, plates, utensils, even a stove. She allowed us to use her driveway, which turns out to be an incredibly nice thing to have in LA. I would 100% recommend this place!