We did not get to met Heather but she gave us all necessary details to enter the flat. The apartment was exactly as described and shown. No AC but it did not bother us as we were out most of the time and used the fans for night time. We add a pleasant time and enjoyed the possibility to eat breakfast and dinner outside. Parking in the street was easy as well. A little far from the tourist stuff and beach though (LA traffic jam did not help either). Thank you for having us!