Heather was a great host. She was very responsive to my inquiries and quite accommodating -- letting me drop my bags early and allowing an additional last-minute guest (with her pre-approval). In addition, the loft was in the mix of DTLA with easy access to all of the destinations i was interested in. the weather wasn't as agreeable as i'd hoped so i didn't use them much but the rooftop pool and jacuzzi were fantastic plusses and great after a long day exploring the city. i would definitely recommend Heather's loft for anyone looking for a city getaway.