While the apartment itself was nice for the most part, I have a number of complaints:
1. The code for the front door of the building didn’t work.
2. The amenities were lacking. There were 2 rolls of toilet paper for 3 guests for 7 days, 1 roll of paper towels, and no dishwashing detergent.
3. The phone number displayed in the apartment as the host’s number to call with issues didn’t work. Tanya’s voicemail was full, so leaving a voicemail wasn’t possible. We were able to reach her a few times by phone, but she was slow to respond through the app to several inquisitors, until we reached her by phone and made it clear we weren’t happy.
4. Most importantly for me: I GOT LOCKED IN the apartment. The automatic door lock didn’t function correctly 100% of the time. On two occasions my guests were locked out and I, inside the apartment, was unable to open the door. While it was eventually acknowledged, it was disconcerting at best to not be able to get out.