Gina was great. I knew she was there if I needed anything . She answered questions quickly and was very helpful. Check in and check out was super easy. Everything was easy. The house was well stocked. I had everything I needed. The kids played with available games, puzzles, read books , and swam in the great outdoor resort style pool (loved the slate bottom!). Switches were labeled. I wasn’t guessing to figure out where the lights were. The location was great. I biked to the rose bowl aquatics center everyday. It was a great stay. I hope to be back.