We had a wonderful 4 night stay in this apartment - the views and general location are amazing! The photos don't really do the space justice, it is much bigger and there is a walk in closet to store your clothes and luggage. Bed was very comfy! Everything was spotlessly clean and the space is very nicely decorated. The Swan stairs are very steep as other reviews have mentioned, the daily work out is worth it for the great views from the windows and balcony! Bring an eye mask if you like to sleep late as the bedroom gets brilliant sunshine streaming in first thing in the morning.
The apartment is very close to neighbourhood coffee shops and restaurants; we enjoyed visiting LAMILL Coffee for breakfast and had a lovely meal at The Silver Lake House, both a short walk away. Slightly further afield are Greekmans and Bar Bandini, both great! The neighbourhood in general felt very safe, even when walking around later at night.
The check in/out process was very easy - just follow the instructions provided. Communicating with Carlos via the app was quick and easy, he was a very responsive host when we had any questions.
Overall a really great spot to stay while you are in LA, we would definitely return!