Although we didn't get to meet Olivier as our visit was very brief, he made everything very easy for us; the apartment is perfect, clean, in a good location (walking distance from the beach), feels like a very safe neighbourhood and has great underground parking, which was perfect for us. Olivier has set up a link to a little map that had his suggestions of places to go and things to see around LA, which was very helpful. An ideal base for our short trip to LA!