Check in was simple. John allowed up to check in a littler earlier which was very helpful. The outside of the house was a little dated and two doors that lead to the outside had broken locks. Although the neighborhood seemed safe, broken locks are not a good thing. The electricity went out in the house around 4AM Sunday morning, it was not out for long but we were cooking and needed to prepare to leave in a few hours so I think maybe some generators should be installed in the event the outages last longer. Oddly, there were NO washcloths in the house (we found that kind of strange). The rooms were beautiful and the bathrooms well kept. Only one key was provided for a house with 6 rooms. That was inconvenient. The only issue we really had was zero communication about check out. John just showed up with a cleaning crew. No phone call or text to find out if we were prepared for check out. That made EVERYONE in the house feel uncomfortable and feel that we were being "kicked out." When I clearly said we would be leaving about the same time we arrived. We would stay in the house again , overall the property and location was perfect for us.