DO NOT RENT FROM THIS COMPANY!!!!
Well, brothers and sisters, let me share with you my (and at least 4 others I met) NIGHTMARE:
I’ve been using airbnb since 2010 and rented dozens of homes around the world.. (and never wrote a bad review in my life!)
The booking experience starts like any other.. i chose a place, paid, and received the regular confirmation that my place is booked.. Casually, went about my life knowing its all set.
Then, a friendly message arrives asking me to elaborate on every one in my party and a short description of who they are, under the excuse “we want to know our clients better” but also with a note that says "Please note failure to provide the requested information can lead to a delay in access to the listing or forfeiture of your reservation” Meaning, my reservation is not complete!!
Ok, they really care who we are so i explained the purpose of each person in my party.
Than.. comes another message saying i have to complete a verification agreement, (That’s way after i have a confirmation from airbnb!), Dear friends, this form is 4-5 pages long, that in the end requires you to send a picture ID AND.. a selfie with your ID!!!
In the age of being two clicks away from getting what we ordered, a 5 page side agreement is more than a disrespect for anyones time!!
But if you think that that’s where it ends, you don’t know "Abode management”!! Now, u get an instruction message that asks you to put a name of an alley in your navigation system.. If, and when u get to this alley you need to find a lockbox (hhhh.. i challenge u to find that box, there’s where u meet 4 others who r looking for it as well) under a random staircase (out of 6 staircases!!).
Wait, you guys have to hear this part..! In the check-out process you have to wash the towels!! (can u imagine?!), off course, the usual "Friendly Failure to comply" will result in fees AND, you have to go back to the alley to return the key to the box because that will result in another 250$!!!!! per key (u get two).
It took me an overall a day and a half to complete the booking, complying with some major bs requirements and than another hour to get into the unit!!!
If you value your own time and understand that some big companies are taking advantage of our new beautiful and revolutionary shared economy, do yourself a huge favor and pay another 50$ to any of the surrounding options!!!!!
DO NOT RENT FROM THIS COMPANY!!!!