Pros:
- good communication
- easy check in
- good location (lots of great food in the area within 10 mins drive. airport about 40 mins away and I think downtown was about 15-20 mins)
- good heating, can't speak for a/c
- adequate amenities (loved having washer/dryer. towels were plentiful and nice showering experience)
Cons:
- quite firm mattress, very noisy and bouncy
- no extra pillows (2 per each room)
- no full length mirror
- some left over food in fridge
- putting the beddings in the washer prior to check out (they don't all fit)
- potential noise from neighbor partying but seemed to resolve by midnight (shouldn't be a big issue)
Overall still a pretty good stay. Would still recommend this place if you are visiting the LA area.