I think we had a uniquely negative experience because their literal surfboards fell on top of us (the bed was pushed up against two surfboards leaning against the wall and, unbeknownst to us, they were not properly mounted). We could have been seriously injured if my husband hadn’t moved quickly. Additionally, the gate was broken which meant we had to manually push and pull an electric metal gate open and closed when we wanted to leave. That was the only entrance we were allowed to use (despite there being a safer, street-facing entrance to the front of the unit). This was physically challenging, especially as we had to come and go with two dogs and the alley was filled with broken glass. It did not feel safe and it’s also clear that the hosts have no idea what people’s needs are when they travel with pets.
Other concerns: plumbing issues (the sink drain kept getting stuck and wouldn’t drain), they were stingy with towels (one washcloth and one hand towel for 2 of us), dirty.