Checkin was cumbersome. Directions were easy to follow but too many steps. The apartment seemed to be in need of some refreshing. Floor and walls were dirty. The carpet needs replaced. Lack of furniture (no dressers) , towel rack broken, faucets leaked and uncomfortable beds. We did appreciate the effort to drop off of a economy foam mattress topper as it did help some). Quiet building, great space and good location. Worked for what we needed, but the experience was diminished from the poor smelling closet, poor quality towels, and used dirty dish soap bottle to name a few. Also there was a noise detector/tracker installed on the ceiling that wasn’t disclosed in the listing which felt like an invasion of privacy.