Overall our stay was enjoyable. We spent majority of our time out and about and mainly just slept and got ready at the unit. It’s in a good location however the building itself is a bit less kept. Check-in was super easy and we didn’t have any issues there. Certain things within the unit were just a bit off in terms of our personal standards (stains in some places, slower working drains, vents not working, etc.), however, nothing that was unbearable. I feel that prior to our arrival communication with Sydny was great, however, during our stay at times it was lacking, especially because we did have a semi-urgent situation where we needed to hear from her ASAP and it took about 4.5 hours to get a response back. Aside from that, the unit is super cute and in a relatively quiet spot (not on a super busy street and walking distance to lots of cute places to shop and eat). I feel that with a more thorough cleaning as well as better communication then I would want to stay here again, and in general, I do recommend this unit for Santa Monica travelers.