We had an incredible stay at Charlotte's! Way better than a hotel - so much more comfortable! Upon arrival, we discovered Charlotte decorated the place for my boyfriend's birthday and left us a bunch of food - English muffins, eggs, fruit, milk, orange juice, coffee, tea and an endless supply of delicious cookies! All of the little touches made this place so special - chocolates on the pillows, toiletries in the bathroom, soft towels, really comfortable bed and pillows, and even luxurious toilet paper (none of that tissue paper cheap stuff you find in hotels!!). The little Dyson heater was perfect for the cooler nights. Everything you could possibly need is here (iron, blow dryer, hair straightener, tools, books, games, DVDs etc etc). We loved the location - it was so close to everything we wanted to do (hike behind the Hollywood sign, Universal City Walk, Capitol Records, Chinese Theatre, a short drive to Santa Monica etc) and there are tons of restaurants and stores within walking distance. It was so convenient to have parking right outside our door, too. And we felt so safe - the street was quiet, even though it was close to all the action. To top it all off, Charlotte and Clinton are so friendly! Charlotte was so helpful and informative answering all of my questions before the trip. Everything was just so perfect! We can't wait to go back to LA and when we do, we will most definitely be staying here again! Thank you Charlotte and Clinton!