The home was beautiful and just like the pictures. Very spacious and lovely views. We had issues with the hot tub not heating up and with no jets. Silvia had someone come and fix the temperature right away but was not able to fix the jets and she said the last family with kids damaged it. We had no further issues with the hot tub. We had a cockroach problem our first and last night that we stayed there. They seemed to be coming in and out of the crack between the wall and the floor of the fireplace. We took pictures and sent it to Silvia who remained quick to response which I super appreciate. She sent someone over to investigate to which I was told the cockroaches were entering through the main door but I highly doubt this is true because all the doors were closed and the cockroaches we saw were coming in and out of the crack in the wall by the fireplace. 2 of my friends who shared the same bed ended up with bug bites on their leg. Unsure from what but it doesn’t look like bed bug bites. Nonetheless, Silvia worked with me to give me a refund for our troubles and is actively working with Airbnb for guidance in truly resolving the issue so other future guests can truly enjoy this home.