It's not easy to find a loft in Downtown L.A. with 2 queen beds, for a price competitive to a hotel, but this one had them! Nicely decorated, great A.C. nice to have a washer and dryer in the unit. Support was very responsive when we needed their help. There is a very extensive pre check-in process, but I think it's worth the time to complete everything. It made me feel a bit more secure. There isn't much of view from the apartment, but there is a cool roof top deck and there's a lot to see in the area. It's located close to The Mayan and the Orpheum Theaters. Would stay here again.