We didn't meet Ryan but he gave us very clear instructions over the phone how to enter and it was really easy. He was always very quick in answering any questions we had! Place was easy to find, one secure parking spot inside complex and other parking outside on street (watch for parking signs). It was 15 min to 30 min drive to Universal Studios depending on traffic, really easy to drive to. One bathroom has shower, the other has a tub. One note if you are a light sleeper maybe bring ear plugs since you can hear street traffic. Overall recommended for the fast communication, location and value! Thanks Ryan!