Ryan & Claire were very precise sending me all the informations about the apartment and the building and our check in the day before my arrival. We didn't meet actually and we had some problems figuring out by ourselves how to use the washing machine card and how to top it up. The apartment was ok, not perfectly clean (lot of dust under the bed) and the towels on the rack were dirty. The small room was dark and the window was broken so was impossible to give fresh air in the room. The kitchen equipment was ok. The location of the building is very handy and it's easy to reach Westwood village in 15 min walking. Very close to the house was Bristol's farm walking distance too.