Great communication with clear instructions/house manual sent early and quick responses to questions. Location is private but also close to restaurants and groceries. The whole place was very clean — the decor suggested a pet but we found no trace of any pet hair/dander anywhere. And it felt so cozy with the Christmas tree and holiday decor. Kitchen was also well-appointed and all the appliance were high end. Beds were very comfy and our family had a great vacation :)