I booked this place during finals and then was able to get an extension for a couple of days at my living situation. He was sure quick to take my $, but then once I realized that I needed to cancel within a few hours it was too late. He sounded willing to do this via Airbnb, but I couldn't cancel on my end, he had to cancel (which he wouldn't do). He said he was okay with it but then didn't actually cancel my reservation. So then I just asked for a refund and he refused that. I asked to stay a different night and change my reservation and he couldn't do that either. At the end of the day some people just care about $$$$.... That's what Marcus is all about. He didn't care that I'm a struggling student who made a mistake and should have waited to book. It didn't matter that I needed to cancel within hours of making the reservation. I think I'll NEVER use Airbnb after this because if it had been a hotel, at least I could have changed the date or gotten my $ back. NEVER AGAIN!