The location is excellent--in a quiet, lovely part of South Pasadena, with the metro, Trader Joe's, and good coffee in walking distance. Checking in/out was super easy. We used this as a home base while looking for apartments in Pasadena for a relocation, and it worked well for this. We didn't take advantage, but I saw that there is everything you need to cook meals in the kitchenette. Shawn and Fran are responsive and friendly hosts.