Nest was difficult to adjust and was unable to turn off. Directions would have been helpful. Bathroom sink plunger would not stay up to drain. Had to lift up manually to drain water from sink. Some of the kitchen cabinet handles were broken, so should have that in description. The parking permit was a bit worn. Should try and reinforce better. Other than that, the pillows and towels were nice. The fridge is nice and big. The closet was spacious and the velvet hangers are nice. Bed was comfy and sofa bed was not as hard as others I have tried. Shower was nice as well as bathroom rugs.