I recently stayed at LaLOFT for 5 days. I never used Airbnb before so I was excited and had high expectations after reading a number of positive reviews for LaLOFT. However, my experience during this stay is mixed. Out of 5 stars, I would give my stay 2 or 3 stars. There are many pros and cons that have impacted my experience.

PROs:
Rob was friendly and was great at answering my questions in a timely manner
Rob was punctual in meeting my boyfriend and I upon arrival to LaLOFT and went with us to show us the valet lot to park
I felt our rental car was in a safe and monitored spot. It was easy to come and go using the valet service
The décor of LaLOFT gives good vibes with African and Asian accents
Great AC that kept the apartment cool and candles that smelt nice
Loved the big bathtub perfect for winding down
There was security at the front door so it felt safe staying there
LaLOFT is in walking distance to the Metro, CVS, Grand Central Market, and a Whole Foods

Cons:
LaLOFT is in an area where there are many homeless people and shut down businesses
LaLOFT has the WORST bed I have ever slept on in my life. It is very low to the ground, the mattress is incredibly thin, it creaks at every and any movement, and you will feel every spring hit your back. My boyfriend slept on the couch the entire vacation because it was that bad.
We also were only provided with 2 sheets and no comforter. We found the comforter tossed and unwashed in a closet.
With only 2 sheets it was cold sleeping at night. With the AC shut off I still slept in a hoodie.
LaLOFT was not properly cleaned by a maid before we got there. There were about 5 bags of trash from a previous guest left there that we had to take out.
Inside of the fridge was not clean we had to clean it out before putting in our things.
LaLOFT does not have a fully equipped kitchen. Be prepared to need random items like a spatula.
LaLOFT needs to sweep the floors because if you are used to walking around barefoot inside your feet will be black here
LaLOFT has photos of the rooftop pool that make it look like an oasis. It was one of the things I was most excited about. However, when I went to the roof to see it was unfortunately nothing like an oasis. The pool was small and had stuff floating in it. The cushions on the chairs were dirty so I didn’t want to sit on them or put my things on them. Sadly we didn’t use it at all because of this.