Reiko was very communicative throughout the process. After initially meeting her at check in, you no longer see her, therefore making your stay feel completely private along with the pool area. I would highly recommend to anyone looking to stay in LA for an affordable price. The house is walking distance to Melrose and a Starbucks. Very good location. Last thing, don’t expect to rent this Airbnb if your planning to party or be up all night because there are quiet hours but for a couples retreat, definitely worth it