Location: Average neighborhood but it's near an elementary school so typically that's an indication for safety. Felt safe the whole time there.
Check-in/out Process: Very simple as everything is automated, and they were very accommodating.
Communication: 10/10, their team responds within 1-5 mins of sending a message which is amazing.
Apartment: very clean and modern, upon entering I could smell cleaning supplies, which quickly aired out, but it let me know that the cleaning crew had just left. Beds were very comfortable, water pressure and heating in the shower was great. The kitchen contains everything you need in terms of cutlery, pots, pans, coffee maker, herbs, paper towels, etc.
The backyard doesn't have a curtain but no one else has access to the backyard so it's completely private with no entry from the side, so that made it feel quite safe.
AC units are in the living room and bedroom; both worked great. It is a little loud in the bedroom, but not too bad, just noticeable.
They provide shampoo, conditioner, body wash, and hand soap, the works.
Everything was great! Wonderful airbnb experience, 10/10. :)