Great experience overall! Phenomenal location in west Hollywood ( safe area, close to everything, quiet) and the place was exactly as pictured--- and as well it was very clean and comfortable ( with all the amenities of home). Wonderful stay, similar to a hotel experience-- and half the price for the area!
Needed to drop bags early, and Matthew was more than accommodating and friendly which was a welcome after our long flight. We did have a minor hiccup with receiving the Key ( lockbox was changed last minute and we had not been updated with it at our checkin time). However, the maintenance guy was walking around near check-in time making sure everyone got in okay and helped us out (which was an amazing perk)!
Matthew was also very friendly and available via text-- felt well taken care of.
Would highly recommend!