Jim really came clutch for us when our apartment flooded and my roommate and I had to split up and find someplace to stay, immediately that night. AirBnB had locked my roommate's account because he was a new user and tried to book a stay for the same night the account was created, and for some reason they flagged his account as spam which was really annoying and they would not unlock it. So, I messaged Jim and explained the situation and he graciously allowed me to book his room on my account for my roommate. Jim saved our butts and my roommate and I really appreciated having a roof over heads while our apartment was being fixed. My roommate says for the great stay, Jim!