As others have stated there are only 4 towels, I left coffee and filters as did others. For me I like 2 pillows and there were only two to a bed so I stole one from my daughter. There’s a washer and dryer that u have to pay for and buy laundry soap (thanks to the person who left some!!) Communication was good and easy however I didn’t like the key cafe to get the key at the 7-11. The location is absolutely perfect ur right in the middle of everything to see in Hollywood and only an hour from the beaches. Pool was great! I wouldn’t recommend for families with small children I went with my hubby and my 21yr old and 16yr old and it was fine. It says there is a grill and there wasn’t and I too was bummed we couldn’t use the balcony or open any windows. The place was clean but I felt like we were staying in my 21yr olds apartment and he just moved in, very very basic. I guess location is more important and what we paid for.