The unit was very clean and is in a great location in Venice. We did not meet the host. We had one phone call with the host's brother. We were in #5 on the second floor. It is within feet of a four lane street that is busy 24 hours a day. This was not adequately described as the road noise is considerable. There was neither soap nor shampoo in the shower. There were large squeeze containers of liquid soap and hand cream on the sink in the bathroom.