Great location--very close to many shopping, dining, and entertainment opportunities. Everything in the space worked great, and it was so nice to have a full kitchen equipped with cooking implements.
It was stormy while we were in Pasadena, so the internet was down for half a day. During this time Joe was responsive and did his best to get it up-and-running.
Our only complaint was the cleanliness of the couch and bed. We found hair in the sheets and they had a strong burnt smell (like that of an overheated/malfunctioning dryer) which made it difficult to sleep. The couch had numerous large stains and didn't seem to have been cleaned recently. However, everything else was very clean!