Cris, et al were wonderful. While we never met in person, there was constant communication and a sincere desire to make sure we had everything we needed. And we did! Lots of little amenities like books & games that we didn’t even have a chance to take advantage of but a nice touch nonetheless. For our purposes, the location was great, only 3 blocks from our daughter’s and right next to the river walk, which I took advantage of every morning.