The room was very clean and well organized. Communication was excellent. The electronic key and check in system were a big draw for me, as I had a pretty hectic schedule.
Location? Depends on what you need. But as I was visiting friends throughout LA, from Rowland Heights to Calabasas to Long Beach, it turned out to be a pretty centralized and ideal location.
Some have complained about the parking. Compared to a quiet suburban neighborhood, sure it is more challenging. But compared to, say, many hilly neighborhoods in SF or Oakland? I thought parking was rather reasonably accessible.
I would be happy to seriously consider coming back here again. But my main issue with this place is that earplugs are highly recommended. The walls are thin, the floor panels creak, and you can hear practically anything. It is the noisiest accommodation I have been in in years, and perhaps some of it can't be helped with the way it was built. If you are okay with earplugs (for which I compelled myself to use the second evening) you will be fine.