We stayed at this Arbnb for 7 weeks from Dec 18, 2020 to Feb 4, 2021. I want to preface our review by saying that Jennie and Harlan were very nice and were, for the most part, quick in answering and responding to questions/issues that we had.
As we were going to be doing lots of cooking due to Covid, I wanted to confirm that the kitchen was fully supplied, and Jennie and Harlan indicated there is “a well made kitchenette”. I also enquired a minimum of 3 times about a cleaning schedule but didn’t receive an answer until the 3rd time asking. We were initially told that “we typically offer fresh towels and linens for your use monthly (as that is the typical turn over in the unit)”. However, no response on an actual cleaning schedule.
When we arrived the unit was clean and comfortable. First thing we noticed was that there was no toaster. I asked “where the toaster might be” and was told that they did not have a toaster and “that there was a Target a few blocks away”.
After nearly 3 weeks, I again asked about receiving clean bed linens and a “bathroom clean”. We finally did get a clean done in the unit on Jan. 8th.
During our entire stay, we always had to ask for a new jug of water when it was empty, and clean linens. We did have an abundance of clean bath towels which was very appreciated however getting clean sheets/pillow cases and bath hand towels seemed to be an issue. Towards the end of our stay, we felt as if we were bothering Harlan and Jennie having to ask for these things.
Because the unit is an extension of their main house, cooking odors from the owners kitchen would seep into the Arbnb unit, as I’m sure ours did too. Since there is only an inside door separating the main house and the Arbnb unit, we could hear them, as I’m sure they could hear us.
In the past, we have stayed long term at other Arbnbs, and feel that Harlan and Jennie are not really set up for long term guests. This unit is a great place for short term stays such as a weekend or week. They did provide amenities such as shampoo, conditioner, bodywash and hand soap and check-in was easy.