Stacy was amazing! She responded quickly, and the location was close to everything. The place looked clean from a distance. Under the bed in the main room my shoe got lost. When I went to grab it we found dead roaches. I woke up in the middle of the night to use the restroom and saw live ones. She may just need a new cleaning lady. The dining room chairs were nasty, and it just wasn't clean. She was great though.