Bottom line, communication issues make this place unacceptable. Beware, when you message through the app, you get an automated response, but accurate follow up is grossly lacking.
We were unable to get in our apartment on time;
instructed to reset the breakers and then asked at 2 AM in the morning why we reset the breakers.
We left an item behind and didn’t realize it till we were packing for next trip. We were told we could come by the office in Hermosa and we gave them a time. No one present, no one responded to messages other than the typical …we are so sorry, we will get right on it.
Bathroom is dilapidated with paint, peeling off tub floor, caulking over mold, water damage.
Mattress sags after first few hours. Sofa has no support.
Parking is difficult.
Walls are paper thin.
The communication was the deal breaker. There is no ‘Eliza and Justin’.