Vivian was very fast at responding and taking care of anything you need. The people that were staying there the same time with us didn’t seem too friendly, kinda giving off a bad vibe, and forgot to lock the front door frequently. Vivian address this however. It was our first time in LA and Downey as a whole didn’t seem like the safest place, however the neighborhood the Air BnB was seemed okay. The place itself is a good value and clean. If you are okay sharing a home with others up to 4 different rooms being rented this a great place.