Communication with Sd was easy - all via email. Clear info about accessing building / parking / accommodation etc. Apartment is literally round the corner from Walk of Fame, 10 mins walk from Chinese Theatre & short 10 min drive from Universal so good location. Apartment was clean & ready for arrival. Fab comfortable mattress in main bedroom (tempur or similar) & sofas convert to beds which was great . Kitchen well stocked with utensils. Did have noise one night from someone playing loud music for half an hour (but could easily be from another rented out apartment & possibly security stopped it quite quickly). However considering it is so close to Hollywood main roads it is surprisingly quiet. Pool, gym & other facilities excellent bonus. Thanks for good base to explore the area.