We didn't actually get to meet Mary during our stay, however we found her extremely easy to communicate with. She sent through instructions on the security system before we arrived and gave us information on the closest laundromat and grocery stores. Her place is in a great location, only 5 minutes from Hollywood with a lot of shops and restaurants nearby. The room itself is very basic but you have everything you need, such as towels, hairdryers, and extra blankets should you need them. Along with all bathrooms and kitchens the building is very well maintained; everything was very clean and tidy.
There is a bit of noise late at night and early morning due to being located next to a pub but we didn't find it a problem. Ear plugs are provided if you are a light sleeper!
We had a great stay at Mary's and would definitely recommend her for a stay in LA.