The check in process is a super painful one. It is extremely hard to find the lock box.
First of all it is behind the building, you have to go around the whole complex to find the little doorway that has the lock box. I asked the residents in the community and none of them have heard of "lock box" EVER!
Second there is no cell phone signal on the parking floor, making the communication very difficult upon arrival. I have to go out of the building to message host about lockbox and then go back, since the lock box is on the parking floor
Third, I requested a crib, which is the main reason why i booked this place. The host clearly told me there will be one when we arrive. But there wasn't. I have to call the number multiple times to get the crib. The crib finally arrived at night but it was not a very clean crib, and I believe there is a smell with it. We ended up using the crib because we have to, but very unpleasant experience.