The host was extremely nice and answered any question I had . The place itself is extremely dated but cozy. TV remotes were a struggle and no tv's in the bedrooms . Floors squeak like my grandma's house in 1970 . Curtains are stapled shut lol Neighborhood seems really nice and safe . Great Beverly Hills location . Portable washing machine was a nice touch , but no directions on how to use it . Parking the car may require a defensive driving class.... lots of obstacles . Other than that , decent . Felt safe , and slept well.