This was a great trip for my husband, mother in law and 5 year old son. Hugh was very responsive and asked all the right questions. Our expectations were met. There is NO cell service at the boat dock so have all of your communication/transfer plans set before you leave the mainland. Hugh was very helpful with that. We loved the view, the pool, hot tub and golf cart. We even stayed in for dinner and breakfasts. It was so relaxing. We will be back! Please pet Sammy the stuffed animal Seal and tell him we say (our little guy says) Hello!