Richard's place was just as described. Cara was my primary contact and was great with communication from before the trip up until check out day. She was so thoughtful and flexible, allowing us to check in a little early because the unit happened to be available. The bathroom is huge and looks just like an upscale hotel. The unit has everything you may need, including toothbrushes, face scrub, lotion, water, etc. We brought our two dogs and they enjoyed having both indoor and outdoor space. It honestly felt like our own private world.