Arriving to Chrissy's apartment was very smooth; access to the keys and the free parking was hassle-free. This artsy/shabby/hipster space was very clean and looked exactly as it does in the photos. Everything was easy to find. We never saw or heard the neighbor living upstairs. Communication was excellent. The air mattress and single bedroom AC unit on hot days leaves a bit desired. The neighborhood was quiet and seemed safe. There was a Brita filter in the fridge. Overall a very positive experience!