Fantastic location close to Universal Studios, 30 minutes to the Santa Monica Pier, minutes from shopping/dining on Ventura Blvd. Carlos was accessible by phone and answered every call. The flat was beautiful and had comfortable beds and pillows, extra blankets, plush furnishings. The parking is very secure with two gates and enough room to park two cars in one spot, piggy-backed. Although we didn't end up barbecuing, there were some seasonings, but no oil or pepper. Not a deal breaker... we will be back.