Disappointed in the communication and the level of hospitality. We expressed the internet wasn’t working and it was needed for work. One of the co-hosts/hosts said to unplug and plug it back in. I explained that we did and it wasn’t working and we never heard back which caused a major inconvenience as I was working in another time zone and coffee shops were not open. Our stay was in January during some cold/gloomy days. Upon arrival, the thermostat was set to 62 degrees and we were freezing. During the night, we woke up freezing and realized the thermostat was programmed to drop to the low 60s at midnight. Even after we adjusted it in the middle of the night, we woke up to the house at 66 degrees because it was programmed to change again at 4am- this overrode our settings. In addition, there was not a single tissue box nor any basic laundry detergents for our use. We have stayed in many properties and have never experienced this level of frugality from a host. We would not recommend.