WOW!! I travel at least once a month, always staying in Airbnbs, and Pam was beyond anything I have ever experienced. From the moment I booked, she was great with communication. Due to my flight being delayed, my check in schedule got a bit messed up. Pam was so kind and accommodating. She gave me a quick tour when I arrived, including little tips and tricks for the house (here's how the heat works, etc.), where the nearest grocery store is, and any other detail you may want to know. They mainly stayed to their own business and left me to mine, but she did check in with me via message a couple of times throughout my stay to make sure I had everything I needed. The perfect balance of communication during my stay. The actual place was SO cute!! It was exactly what I needed. A comfortable bed and hot shower are all I really need, but they also had bottled water, a Diet Coke (how did she know that was my weakness?!), coffee, tea, and a fluffy robe! The place was very clean and I felt right at home. The neighborhood feels very safe. You're a very quick walk to a Whole Foods 365 - perfect for grabbing a quick meal or some snacks for your stay. I was actually sad to leave! I travel to LA at least 5-6 times a year, and I plan to make Pam my go to host each time! I highly highly recommend Pam for your stay....just not if your dates are the same as mine, because I want her! :)