This is a very lovely space, however the hosts were not so lovely. When we arrived, everything seemed great, but when we were ready to go to bed it was very evident that one of the rooms had not been cleaned. There was a dirty towel, as well as human hairs in the sink & bed. When we reached out to the host, we could not get ahold of Max, the actual host listed. Instead we talked to two other people, one of which was able to give us a code to a linen closet to get new sheets for the night. When we stated the next day how unhappy we were and felt that we deserved some compensation considering we had paid a $75 cleaning fee, they became extremely rude & told us to “find somewhere else to stay” and we “only have two 5 star reviews and they have 1,000 so it’s not their problem” so we had to take time out of our vacation to speak with air bnb customer service who promptly gave us a refund. I understand that mistakes happen, but this host put our entire party’s health at risk in the middle of a health crisis and couldn’t have cared less. It’s also quite disappointing that the “amenities” are shared with so many guests, and not properly cleaned in between individual uses during Covid, so we were unable to use any of them.