Nicole is very friendly, helpful, responsive, and committed to being of service. I would have liked to have know about the parking space being located at the top of a steep hill and that the steep, narrow stairs were the only way of reaching the unit before I committed to my stay. Fortunately, I am a fit 72-year-old, but I do have issues with my knee. I had a concern that my knee would be inflamed by the trips down the hill from the parking spot, and I would be stuck in the unit with a swollen knee unable to get down the stairs.The heater seemed to operate either in off or full blast. We were either cold or too hot. The vents were only in the bedrooms, so we had to turn the heat off at night.The toilet seat kept sliding around.The fuse in the bathroom kept having to be reset. The traffic noise was constant. Someone started hammering early every morning.The neighborhood is a little run down.There is a nice ocean view from the kitchen and living room. You can easily walk to the ocean.