Worst Airbnb stay I’ve had so far. You can tell it’s managed by a company with multiple units, that only cares about making as much money as possible with the least costs and effort. The biggest issue was that the microwave wasn’t working properly and when I messaged the host about it they basically said I shouldn’t use it and that they will send someone to fix it. 17 days and multiple messages to the host later, no one came to fix or replace it. I was working remotely during my stay and needed the microwave for quick breakfasts. The host declined my initial request for a refund due to missing amenity. They did end up refunding after a long battle through Airbnb support.
Other issues:
- when I checked in the heater wasn’t working, the host said they’d send someone to fix it the next morning and no one actual came till next evening.
- I had an Amazon package delivered but didn’t find it in the mailbox, so I messaged the host and they said they charge $25 fee to access the mailbox.