This apartment is run and owned by a company. So while they will respond to you, you never get a direct person or number to contact. I had a few issues with miscommunication between the apartment complex and the owners with scheduling maintenance during my stay. There is also only one parking spot. Guests will need to park in the strip mall across the main road and be driven in. Our fob was missing when we arrived, so make sure to let them know of anything like that.