Marina was very responsive and easy to work with. Boris is the on site contact and he was also very responsive, friendly and great to work with. The place was clean and modern. Location, which was the primary reason I chose it, is fantastic. Easy walk to my favorite neighborhood in LA, Montana Street in Santa Monica. Also fairly easy access to freeways, Venice, etc as 20th Street is a sizable street. I rated the stay 3 stars because the unit is not a garden studio but rather a basement studio. It is below street level and the windows look into the underside of a staircase (the only "garden" aspect is a plant Marina put outside the window). There was very little airflow and almost no way to see the sky. If you mostly want location and new/clean design, it's fine. I personally missed the sense of light and sky. Being underground made me want to spend less time in the unit. It also made the unit very warm - generally much warmer than the outside air. If you aren't going to be in it for more than sleeping, AND you are not visiting during a warm time, this unit is a good choice. Bed very comfortable. Bathroom looked good (although shower doors seem odd, maybe put on backward or something?). Parking easy. Overall it's a newly done, basic but nice basement studio. If it wasn't a basement, definitely 4 stars.