Joann was absolutely lovely willing to do anything she could to make our stay as easy and welcome as possible. Unfortunately, the place is in great need of paint and some basic maintenance. For what we paid, we felt that there could have been some tea, some throw blankets on the couch and cleaner walls and cupboard surfaces. It felt really dingy and neglected despite the newer kitchen. However it was near the airport and there were lots of positive amenities like Netflix etc., a coffee maker, hairdryers etc. If you aren't bothered by cosmetic stuff, it's fine.