Just contact the host days before you arrive for any questions. She doesn’t respond to calls on day of or even other days. It was my mistake that I didn’t do those beforehand. I’m used to hosts that they contact me first to give me instructions and all. But overall, the place is clean, beds and pillows are comfortable and very cozy. Just bring earplugs if light sleepers for airplane noises since it’s close to airport. Perfect location if you’re just going to a show at Forum or some business around the area. Very convenient to airport.