The location is the only positive thing about this property. This is a dated musty smelling condo that the owner clearly stopped caring for a long time ago. We had a loud dripping faucet in the master bathroom the entire stay next to a sign urging us to preserve the water due to a shortage of water on the island. The managing company responded to our complaint 48 hrs later with the following:
“Maintenance has notified us that the leaky faucet cannot be fixed at this time. We apologize for the inconvenience, but the fix requires the homeowner to request the entire building's water supply to turn off. The homeowner is aware of the issue, we apologize if the issue is causing a disturbance during your stay” - yet they’re still renting it out with no disclosure.
The TV stopped working the day after our arrival and the terrace door from the master bedroom got stuck and could not be opened two days after our arrival. The managing company did not bother to send someone in to fix it and they wanted us to troubleshoot it over the phone even though there is no phone signal on that part of the island (at least with Sprint/T-Mobile)
The managing company is useless, they are slow to respond and don’t respond at all during weekends.
Do yourself a favor and choose a different property if you visit Catalina Island.