Diane had excellent communication as she responded quickly to my messages. She was also very accommodating. We had voiced our concerns about recent reviews mentioning cockroaches but was reassured that the problem was taken care of. We did not see a single cockroach in the house all weekend!! The house is newly renovated and very clean. We had a very comfortable stay. The beds were very comfortable. The location was great and we were glad that we were able to park in the gated driveway that comfortably fit all three cars. We recommend this place!