Overall: I have stayed with many AirBnb's, and have loved my experiences thus for and have given all 5 stars in the past. Unfortunately, this was the worst Airbnb experience I've had. You may want to avoid this location for now.
Pros:
- A great location! Whole Foods is a walk away. Very close to the heart of West Hollywood
-Weekly laundry service by Rinse
Cons:
- Super dirty -
- Living room carpet will turn your socks dark gray. Crusted dust everywhere, n the fan above the bed, every window ledge, all pots and pans. Rust in the bathroom sink. A broken window screen in the bedroom.
- Most unreasonable check-in experience -
a) Tried to charge a $500 deposit upfront to account for when anyone new decides to stay overnight (this is against Airbnb policy, and took me several hours of communication back and forth to resolve)
b) We had 2 guests for this location. Both of us are registered with Airbnb and on file. The host didn't allow the other guest to check-in on their own despite being on the reservation. They were inconsiderate of our situation even though I would not arrive for several days.
c) Host confused their payment issues for mine. They threatened to interrupt our stay after we checked-in. After I spent more time communicating with Airbnb, Airbnb told me that there were no payment issues on my end. It was actually a host issue.
- Thin walls, you can hear the neighbors coughing and people talking outside
- Hosts live in the same unit and will occasionally hover to check in on you
- Surveillance cameras on property. Airbnb needed us to try to find them and make sure they were not pointed into the unit.
All in all, the place is small and cute and the location is amazing for West Hollywood. If you really want to book this place, you may want to wait for a few more guests to have gone through here, allowing the hosts to get their process together, get a proper professional cleaning service, and learn the normal Airbnb procedures for check-in and hosting.