DO NOT STAY HERE DURING THE SUMMER!!! When we arrived to our AirBnb at 6pm, the AC was completely off and broken. The unit showed a wiring issue and after multiple facetimes with Justin, he finally came over with a pair of pliers and hammer to rig up our AC - after about 2 hours, he was finally able to get it working.. The very next day, it shut off again. 85 degrees in our house while we're trying to get ready - we let Justin know and he said he would call a handyman. While we were out of the house, the AC unit was "fixed". When we came back home, we set the house to 70 degrees - not only did it take over 4 hours to cool that night when we came home, the very next day, the temperature in the house was back to 85 degrees. I contacted Justin ANOTHER time telling him there's clearly something wrong with the AC - he couldn't give me an explanation on why the house wouldn't cool. It was our last night in the house so when he asked what he could do to fix the issue, we requested a credit for being miserable during our entire stay. He told us that since he's not the owner, he can only request a credit. After speaking to Claire once we had already checked out, they now claim that they did everything they could and that I have conflicting stories about the AC..... All of my conversations with Justin were via text and I have every message letting him know something was wrong with the air every day during our stay.
Also, while Justin was "fixing" our AC the first night - he told me he had a couple on their honeymoon in another one of their units and the power had been out for the past two days. Do yourself a favor and don't book with Justin + Claire. Spend your money elsewhere to make sure you're comfortable during your stay.