Multi-level unit was challenging for our 1 traveler who had an unexpected injury after we'd booked. We knew what to expect and were able to make it work. Kim was super responsive as small issues arose and did everything she could to resolve them. Overall, Bahia is a bit rundown and the pool was empty but it was too cold to use it anyway. The unit itself is nice and cozy and the heat worked super well. The golf cart was a plus! Would stay again and would recommend.