Maggie was great. Hardly saw her but her communication was excellent and she even supplied a supply of caffeine (much needed for my jet lag) and snacks. The place was perfect for me... and though I had no time to enjoy it (work trip) it was right by the pool. Great place to grab a run and Burbank has lots of cool spots to grab breakfast, workout, etc. Location was perfect for my meetings and central to studio city and other spots in LA. Parking was a breeze. My only challenge was because I was doing so much business that Wifi was slow at times, but that was easily addressed with a trip to nearby Starbucks and I think she added an extender which seemed to help somewhat. All in all a great experience and I'd definitely stay there again if her spot is available.