Carmen is one of the best airbnb hosts I've ever had! She was always courteous, responsive, and accommodating. She truly goes above and beyond to make sure her guests are enjoying their stay (restocking the keurig, bringing extra pillows, unclogging the bathtub, etc.) She made me feel so welcomed and like I had a home away from home! Her place is just like the pictures and it is in a quiet, gated area. My only minor complaint was the limited closet/storage space, but I am 100% satisfied with my stay overall and would recommend this listing to others.