Ramin was awesome! He called to make sure everything was okay when I wasn't at the apartment by check-in time. When I told him there had been a shooting at LAX and no one was allowed to leave the airport, he told me not to worry and whenever I got there would be fine. At one point I locked the keys in the apartment as I was leaving for a day trip to Long Beach. He told me no problem and left a spare key for me when I returned. Ramin is pleasant and upbeat and the apartment comes with a gated parking spot. VERY helpful in West Hollywood.