“Luxury Suites” is the opposite of this place. I’ll list a number of things that made this place not a “Luxury” stay.
1. The address given on Airbnb is incorrect and leads to some rundown hotel. Which confused my coworkers and led to check-in delays.
2. The owner texted me the check-in instructions at 7pm the day I checked in. To be fair they texted me the correct address at 12pm but I was in back to back meetings / traveling and my phone filtered out the number. ALL check-in info should have been through Airbnb. I shouldn’t have to ask for the code to get into the house via text.
3. There was 4 towels for our week stay with 4 guests. The towels were old, and were room essentials brand from target (opposite of luxury.)
4. The furniture is also the opposite of luxury. There is an outdoor patio set for a kitchen table that is the size of 3x3 feet. The couch is different from the photos and extremely small and uncomfortable. The beds were all loose and squeaky, they also had no sheets on them. The pillows were all flat and seemed old.
5. The kitchen had cups that were child sized.
6. The upstairs showers spit out brown bloody looking water.
7. A bedroom door was off the hinges and hanging on by one screw.
8. The garage smelled like urine.
9. I’m not convinced the owner clearly stated there was a pet fee and charged me. I never saw the owner which means they must have been watching us on cameras. To be fair they gave me a discounted rate on the pet fee.
10. The neighbors play loud music and smoke weed that goes directly into the home.
11. The windows in the master bedroom do not have screens on them.
12. There was no extra toilet paper, we had to buy our own.
13. The dishwasher was not bolted down. (Not a big deal but gives you a sense of how attention to detail was not given)
14. The home is scuffed up all over the place and the walls were dirty.
15. The front door looked like it was kicked in at one point and the fixed with one nail. One good push and this door would have opened right up.
I would not stay at this location again and advise the owners to drop the “Luxury” within the title.