Ew. This apartment was dirty- our baby's knees and feet turned BLACK after crawling on the floors for only a couple of minutes. There was dust everywhere, and all of the cabinets, dishes and pots and pans were sticky and had to be washed before they could be used. There was a giant bag of dog food under the sink, which stunk, and dog hair, from at least two different dogs, all over the house. Absolutely unacceptable, considering the astronomical cleaning fee they charge.
I also had an issue with the quality of the furnishings here. For $3000/ month (with fees), I expect quality furnishings, however this place was furnished with cheap, broken, mismatched junk. Think worse than a college frat house.
Kye, the owner, referred all issues to the "resident manager," and would not deal directly with anything. This is clearly nothing more than an investment property, which she cares nothing for, other than collecting the rent. She also sent multiple threatening messages about turning in a form, demanding it by the end of the day, when it had only just been sent that day. When I asked who sent the email, because I couldn't find it, she was very vague and couldn't or wouldn't give me a name, so I had to search all the messages in my spam folder to find it.
And then there was the mouse that ran across the apartment and under the stove...
Also the door code randomly reset itself. Fortunately my wife was inside to let me back in so I could call the Resident Manager and get a new one.
I have been using Airb&b for many years, and this was easily the most disappointing stay that I've had.
I will say the location was great, the neighborhood and apartment complex itself is nice.
If you are a bunch of college kids looking to come to LA to party and you only want a place to crash, then this place would be fine, but if you are a family, or just someone looking for a nice place to actually spend time, and cook in the kitchen, keep looking. Not sure who wrote their previous reviews, especially the ones saying it was clean- I would not be surprised if they are paid reviews. Because they do not reflect this place accurately.