We had a comfortable stay here. Kenia and Harma were both very helpful and communicate well. A few notes:
1. This is close to Hollywood Blvd, which is good if that's what you're looking for, but if it's not it can be a bit grating to deal with the throngs of tourists day after day.
2. Street parking is essentially impossible, but there is a garage down the street that Kenia should be able to help set up, if you need it. There is a monthly fee, but it's reasonable.
3. We did see a couple roaches a week while we were there, despite taking trash out daily and keeping the place clean.
4. The water doesn't get very hot, apparently due to the limitations of the building's boiler. This probably isn't an issue when the weather is warmer, but during the winter you will wish the showers were a bit hotter. (This is coming from people who don't take or require really hot showers.)
Other than these issues, we enjoyed our stay. The bed was comfortable, the wifi was solid, and there are a good number of TV channels (it's a Roku TV). The kitchen is reasonably well equipped if you want to do your own cooking.