Conveniently located close to Universal Studios in a beautiful little neighborhood my girlfriend and I stayed in the room and it immediately didn't feel like just a room but a home. Jennifer our host was nothing but caring and friendly with us and even when we were all surprised to find there was a problem unexpected and had no hot water Jennifer then kept us informed of the situation and would then offer up to us using her pool and gave us 2 bottles of wine just for the inconvenience. Sometimes life throws you curve balls and she just stepped up to the plate and hit it out of the park. I've visited quite a few rooms before but this was without a doubt the most charming and warm (pun intended) I've visited and I will be returning in the future and highly recommend you book her immediately. Oh and the toilet by the way.....game changer.