Lily was very responsive and proactive in ensuring that my stay was good. From troubleshooting when my door code wasn’t working, to enforcing no smoking with next door neighbor, to helping me find the appropriate entrance, and so much more. The room looked exactly like the picture and was very clean. The shared spaces (kitchen & bathroom) were clean when I arrived, but sometimes after other tenants used them, they became messy. Lily and her team cleaned everyday to try counter for this. Overall, because of affordable price, private location, and responsive host, I would be back.