I rented Omar's apartment for my elderly parents who tend to come down to California to visit me to get away from the harsh Canadian winters. My parents unfortunately flew down right before travel restrictions started to come up for covid-19. About 9 days into their 28 day stay at this apartment, the Canadian government asked all Canadians to return home from abroad. Not wanting to have any issues getting back into Canada, we took their advice and immediately changed their flight home to the next day. My parents flew out, I cleaned up the apartment, dropped off the keys and messaged Omar to let him know the situation. I asked if we could talk about a partial refund - not the full amount because that would be unfair to him, but a partial refund. This is where my one star comes into play. Omar refused to give us any refund back. There was 19 days left remaining on our reservation, which totaled over $4,000 of the almost $,6000 reservation. My parents not only got stuck paying over $1,000 to change their flight home, but were now out this money. I understood that this situation was not good for anyone, but I think refusing to give us any refund was completely unfair to us. Therefore, based on my experience, I wouldn't trust to rent from Omar again.