Hermine saved us by accepting our last minute booking after we ran from our initial spot for the night because of horrible conditions. It was 10pm, we were scrambling to find a place that was comfortable, near the mountains, and offered a high speed Internet signal that could handle video well. Hermine answered our request quickly, made sure the place was ready, and was highly responsive while we were her guests. This spot was an absolute SANCTUARY. The bed is a dream and the bathroom is lovely. We felt immediately at home and were sad to leave. 10 stars for this spot. Balcony next to a tree full of song birds scored extra (though unnecessary) points.