Pros: location, cleanliness
Cons: everything else
Let’s start with check in— there are way too many instructions. The first step sent us to an alley way where we were supposed to find a key in a lock box. Our lock box was empty. We then tried our luck at the main gate - which was super confusing and pretty far from the actual apartment. When we got into the apartment we found 1 key. 1 key for all 4 adults. This key was needed to enter the property, access the hot tub, and the pool all separately. That meant if one of us left to get groceries the others couldn’t go swimming or leave the property. Everything had to be perfectly timed or we would be locked out. All of the entrances to the complex are very far from the apartment and there is no way to buzz anyone in. When we contacted the host they told us they’d get back to us and they never helped us. DO NOT STAY HERE!
On top of that 3 of us work from home and the Wi-Fi was HORRIBLE.
Even better the carpet has not been updated in a long time and there were nails sticking up all along the edges. They were pretty hard to avoid since they were in multiple rooms. One of us stepped on one mid walk and it tore through her foot— making it difficult to walk for the rest of the trip. When we contacted our host about the nails they told us to lay a towel down and they’d send a maid. Not sure what the maid was going to do when a handyman clearly needed to come and hammer the nails flat. Regardless no one came to help and we had to lay towels down along all of the carpet edges (there are carpets in three rooms). Imagine paying all this money and having to keep towels on the floor so you don’t get stabbed 🤣
IF YOU HAVE CHILDREN DO NOT STAY HERE!
We will be contacting Airbnb for a refund.