I booked this place because of the location + under amenities it listed free parking. When I booked, I got a message saying parking was 20 dollars. I said fine, how do I pay? It was at this point I realized the messages were automated - I'm sure Claire is a real person, but she has automatic, generic messages she sends, presumably to keep her response time fast. I was told to contact her assistant. The assistant was nice, but asked if I could move in a day early (i.e. a day I had not booked the space for) because she didn't want to deal with traffic during the check in time i requested (which was within a window that the listing set, 3-6. Wouldn't have been my preference either). Once I realized there was no parking, I asked Clarie what the deal was. She kept saying she was "dealing with it." 45 minutes before check in, 24 hours after I asked, she said I had free parking. At that point I had made other accommodations. Awful communication, shady situation. Avoid if you can. Scam vibes.