I did not meet Simon personally but he made every effort to make himself available via phone, text message, etc. whenever a question arose. The apartment does not get much natural light being the middle unit so please keep this in mind. Otherwise, the listing is true to the pictures and provided a private and comfortable stay. There was flexibility in the check in process which helped as I was coming from another Airbnb in the Valley.
There were a couple of issues with the listing one of which was out of the host's control.
The first issue was the map which shows the listing as being firmly within North Hollywood but it is in fact in Valley Village a couple of miles down. I brought this up with Airbnb and it sounds like it might be a platform issue.
The second issue was the garbage disposal which needed servicing. Simon was quick to respond and together we came to a speedy resolution.
It was nice to find such a responsive host on the site!