Worst AirBnB experience I have ever had. I chose this place in Long Beach due to their AirBnB Plus designation and the fact that they provided self-checkin and off-street parking. Upon arrival, the door code to our unit did not work. It took 10 phone calls, 12 text messages, and nearly an hour and a half to get ahold of the host to gain access to the unit. Then, when we attempted to park in the parking garage, we found that the garage required a very sharp turn down a steep incline. This proved to be impossible to access for our longer low-profile car. We bottomed out, got stuck, and caused significant damage to the chassis after several attempts to enter at various angles. When we contacted the host about not including this information in the listing, we were told that parking wasn’t an “amenity” (despite literally being listed under “amenities”) and told we were “lucky” they didn’t charge extra for that like they used to do. We spent another hour looking for street parking before we could settle in, which ended up resulting in a $70 parking ticket the next morning because of the street sweeping schedule. So, the two main priorities and selling points of the place were not actually delivered upon. The host refused to remedy the situation, ultimately offering a $20 credit for our “troubles” – which didn’t even cover half of the parking ticket that would have never happened had the listing accurately reflected the amenities. Also, beware that the neighbors are VERY loud and were having a house party the night we checked in. When we asked if that was typical, all they could say was “they do tend to come and go frequently – but we can’t control who our neighbors are.” Overall, I would not stay here again and couldn’t recommend it. I have no idea how they have the Plus designation, as the host was the most insulting, inaccessible, and dismissive host I have ever interacted with. This place isn’t worth the price or the trouble.