We rented this apartment as an emergency back up to another Airbnb that we canceled mid-stay due to various issues. Airbnb customer service was very responsive, took our complaints seriously, and worked out a deal where we received discounts both at the place we canceled and our new place, which was ihome. The ihome folks responded immediately as we desperately searched for a new place at 9pm, while packing up to leave the first place. We were lucky in that we could stay with family for one night in between, but with ihome's fast response, we were able to move into the new apartment the following day. The place was clean, modern, comfortable and ihome responded quickly to our questions, even on Thanksgiving day. Normally, this place might be a little out of our price range, but with the discount it was well worth it.