I didnt get the chance to meet Jeanna but did meet Simon. Simon was very prompt about questions I had and was very attentive. Check in was easy (self check in) and for someone that usually does late check ins this was important for me to have. Since Simon knew I was coming in super late he made sure to leave the porch light on for me so I can see. Its all about the little things for me. There was a bonus sauna that was never mentioned in the listing, which made the stay even that much better. The place was clean, quiet and peaceful which were all the things I was looking for outside of city life. I would for sure stay again!