I can't say enough nice things. Our family (4 generations) went to LA for the parks and the Parade of Roses. We wanted a space that felt like a true retreat to hold all of us but where we could have our own rooms with private bathrooms etc. The property was perfect.
Large living room / dining room / kitchen for gathering and relaxing at the start and end of the day.
BREATHTAKING view. The outdoor oasis looking over the valley was exceptional... very relaxing.
Kimberly was so helpful and responsive (we had a few bumps upon check in; inevitable with a group of our size and neediness). But she flew into action and responded within moments whenever I had a question.
You're right on top of Universal...like, moments away. It took just under an hour to get to Disney in Sunday AM traffic.
Be sure to read the policies, there are stringent noise restrictions in the evening. That didn't matter to us though as we weren't looking to get rowdy.
Thanks Kimberly and LMR :)