We arrived around 9pm and were greeted by Elena. She was in a meeting with someone so turned us over to Ridge who showed us to our room. Ridge was very warm and welcoming and showed us the room and seemed very eager to answer any questions we might have and sincerely seemed to want us to feel at home. She offered to make restaurant suggestions for breakfast and once she heard we were up and about the next morning she knocked on the door and had drawn us a little map with some recommendations which was very thoughtful.
The room is fantastic with lots of room and a little kitchenette with sink, coffee pot, toast oven and fridge. More like a studio apartment. There was no coffee provided so bring your own. Also there were nice dishes in a cabinet on the other side from the kitchen. We were unsure if we could use these as it was not mentioned but we were only there about 12-14 hours and ate out. If you want to be able to make something in the toaster oven or have a cup of coffee I would inquire at booking or bring your own.
Elena and Ridge have pets (at least one dog and I believe a cat(s). If you are not comfortable with the sounds and smells of animals in a home then this might not be the place for you. I have a sensitive nose so I could tell there was a cat in the home the minute I walked in. Though once in our room is was not very noticeable. The dog was not a bother at all. We did hear him/her outside our door the next morning around 8 or so but fortunately we were already awake. The neighbors dog, as mentioned in other reviews, barked a ton. Fortunately they must be taking the dog in a night now because we were not bothered at all by barking after about 11pm. Our nights rest was quiet and peaceful. The bed is quite comfortable, the room was clean and wifi was great.
This is a good location for those looking for an authentic stay in LA, living like a local very close to downtown.