Eva is so kind and communicative. She was easy to access and helpful! The room was very clean with a few thoughtful touches. We loved the beautiful materials in the bathroom, the quality of the television, the temperature control of the Cozy heater, plentiful towels-blankets, and the affordable price for a small room of necessities. We didn't like the loudly squeaking loose bed frame, it definitely affected our quality of sleep and ability to stay asleep. Be aware there is significant road noise at most hours, though this may not bother a heavy sleeper. Overall phenomenal value for the area but would not stay again unless the bed frame was replaced.