Definitely a 5* experience! Jennifer was incredibly responsive and accommodating to all questions and requests. Though she provides her personal cell, she responds rapidly to any AirBnB Messenger requests so that was never necessary. The home has a great layout, with kitchen and dining room up front and the fabulously appointed game room in back. With some other AirBnBs we have had to buy all of our own sundries (soap, shampoo, tp, paper towels etc), but Jennifer's home is stocked with all of these necessities, with extras to spare. The location is great, very centrally located 15-20 minutes to all the area museums and attractions as well as to LAX. We had a great holiday week in Jennifer's awesome home. Very highly recommended.