The place could be cool if anything had instructions or worked like it was supposed to. For example, the projector and Roku weren't even plugged in. The projector had no instructions for how to operate it. No streaming accounts were provided for any of the Roku apps, and the Roku had to set up from scratch like it had never been used before. Even after all of that was complete, the system still had major audio issues, constantly glitching to the point it was unusable.
The stove is another example. It was indecipherable and there were no instructions on how to operate it. We had to YouTube videos, and finally call TurnKey, only for them to have a technician call us back an hour later to walk us through everything. TurnKey wanted to send ANOTHER technician out for the projector and Roku issues, but a five or six day stay shouldn't require several maintenance trips.
These issues are just some of the problems we encountered, and we communicated to TurnKey. TurnKey said they would look into it... But they never got back to us about any of it.
It's disappointing that a hospitality service didn't create a better (or at least competent) experience.