I am not happy with the whole experience. we go on vacation to enjoy, have fun. House tour started with complaints about previous tenants which put me off, because I know that means expectation is that "you be careful & don't mess"... I want to be little carefree when I am on vacation, it should be fine if I forget to switch off lights, not spending entire time on double checking gate locks, switching off lights, A/C etc.
There was no mention of charging extra for heated pool, the reason I selected this property was because of the pool. But couldn't use it since I had to pay more, There was no extra bed, my kid has to sleep on a air bed. no HOT water in Shower , it was just warm water. My wife spent an hour cleaning the place before we checkout & we get charged for additional cleaning ( I don't what cleaning was done & dirty towels (for cleaning the dirt that was not ours)