We were in a total bind upon arrival in WeHo as our initial airBNB booking was FLOODED and it was 8PM after a long day of travel. Sam messaged a response to my inquiry immediately and we were able to check in and gain immediate access to his place. Such a fortunate situation as Sam's place was exponentially better than where we planned to stay! SUPER clean, comfortable and the location seriously cannot be beat. The beds are a bit firm, but we were able to walk to Target the 2nd day and purchase a twin sized egg crate for $15 that my wife used on her side of the bed - the firmness did not bother me at all. The sheets and towels smelled great - so we could tell they had been washed (sad that we need to even wonder or be impressed by that, but even hotels can be questionable at times!). The TV worked and the hot water never wavered - super hot showers for all three of us each day. Great water pressure too! We will be back :)