Pen is a nice host :) open and ready to help once u let her know, tho she's busy and I have only seen her once the time I arrived. a blemish is the only heater which is located in the living room doesn't work very well. And if u r lucky to have some clean and nice flat mates ur stay would be great.
Good space in the living room and speedy Wi-Fi :) and I really love the Tommy towel Penelope provided for my Tommy room !