Vikki and Ana did a great job communicating with me regarding our stay. The house is beautiful and the rooms are big, however we were quiet disappointed with our stay due to the following reasons. The house has a no smoking policy, however, the previous renter smoked inside the house and by the time we checked in, there was a strong cigarette smoke odor in the house for the entire day. We had to deal with that odor, including my 1 year old nephew. The carpet upstairs in the hallway and the master bedroom is very dirty (with stains). We asked the host to bring a vacuum to clean the carpet, but she never did. The microwave and refrigerator were not cleaned, therefore, I had to clean them myself. The house has no TV and the Wifi connection is bad upstairs. I contacted the host before we checked into see if she have plates, bowls, utensils, etc that we can use. She said yes, but the only items she have available were about 2 plates and a bowl with yellow stains. The pot and pan were also old and worn out. We went to the nearby store to get some cups (so that we can at least drink coffee in the morning) and several bowls. We left these items in the house for the next person to use! The biggest disappointment for us was the dirty carpet and the cigarette smoke odor in the house!