Pro: Host was very responsive when we directly communicated.
Con: Host did not provide enough information or details about check-in, check-out, or the place itself. We had to reach out directly multiple times, which was very annoying and inconvenient.
Pro: Host provided uncommon amenities such as toothbrushes and K-Cups.
Con: The place was missing basic amenities such as adequate lighting in the living room, and kitchen basics like salt, pepper, or cooking oil.
Con: The place was not thoroughly cleaned. While they may sweep or vacuum, they don't seem to mop the floors or wipe down surfaces.
Con: The central AC was broken for the entire second half of stay. The host promptly reached out to building maintenance, but they were slow to respond and could not fix during our stay. Our two-year-old who also had a fever slept with no AC for two nights.