Staying at Rachel's place during the Thanksgiving holiday was convenient because its just a 5 minutes drive from my daughter's place. It is a nice confy place overall with a kitchen but it feels very impersonal and I think they could pay more attention to details to cleaning and supplies. I would be nice to have water and coffee available at least for the first night. Also, they should take in consideration that someone is sleeping downstairs when arriving late at night. Furthermore, If they charge a cleaning fee and a service fee on top of the already high nighttly fee, location, location, location can only go so far to meet Super Host standars.