Hector and his family are very friendly but also leave you alone if that's what you want. Very easy to reach and responsive. The space is as described and was nice and clean when we arrived. The bathroom and kitchenette are tiny and the internet was frustratingly slow at times but for the price this was a good value. The little space heater kept the place warm and there were plenty of extra blankets. There is an air conditioner for when it's hot.