Jeff and team did a great job in making the check-in/check-out process very easy, they were quick to respond to our requests, and they did the best they could to ensure a good stay for us. Definitely 5 stars. Being a resident of LA, I can say that the location is great, and the apartment is in a good condition for the price charged. My only issue was the internet, which would be spotty from time to time, but other than that everything was absolutely perfect. Would definitely recommend.