People who complained about the exterior really need to look at the bigger picture. The interior is great, clean, organized, and spacious. If you're there to explore you're hardly gonna be staying indoors. If you do stay indoors, the space is still very comfortable. Kyung was very hospitable and was great with communication. She was prepared for anything that may occur or be needed while staying. She even left a gift for us to enjoy and we were very grateful for it.