My trip to this Airbnb was for my family and I because we attended Disneyland. We had kids from the ages 1 to 12. On the first day the downstairs neighbor started complaining of the noise. The office called us and we explained we have kids and we won’t be in the room all day only morning and night. The next morning we were getting ready to leave for Disneyland we were all getting ready kids were on the bed still laying down and the neighbor from downstairs started hitting the roof with something and I called the front desk and they said they will take to the downstairs people. We asked to either be moved or have them be moved because we were not okay with having them hit the roof while we have a 1 yr old asleep. Also there was a no smoking policy and there was people smoking weed. Advised the office because we had small kids and nothing was done. I officially checked out they apologized and said they would talk to the downstairs people when they had said they did that the day before.