Upon entering the unit the first time (check in), we found an undressed man lying on the bed in the unit. We stepped back and waited in the hallway to sort out the situation. We tried to communicate with Lauren at 3:55pm but there were no replies. The first reply from Lauren was at 4:53pm, one hour later. At 4:15pm, the man leaves the unit with very few words. We enter into a filthy unit. It was clear that I and my family were not spending the night at this unit. We started the process of canceling the reservation with Airbnb. Airbnb process is convoluted, clearly unsuited for these situations. After over an hour on the phone with Airbnb (and a very frustrating app process), Airbnb cancelled the reservation and we booked ourselves at a local hotel.
Beyond the poor experience with both Lauren and Airbnb, the photos in the listing do not truly represent the actual state of the unit. Lauren is very unresponsive. Unless you absolutely want to be at this location by the Santa Monica pier, there is nothing in this listing that you should trust.