Unfortunately, the property did not match what was advertised, which is what anyone that stays at this property would expect. We would expect all listed amenities (spa / wood fire oven / outdoor kitchen / heaters / BBQ / TVS / ATVS) to all operate before our arrival so we would be able to enjoy these for the entire duration of our stay. The view is nice, but everything surrounding it is not in a condition to host a luxury experience. Instead, we walked in to notice the below not functioning properly.
-rusted BBQ grill
- wood fire oven not ready for use, no tools supplied, no walkthrough of how to use
- overall property was not clean: dirty oven mitts, marks on bed sheets and towels, dirty plate ware and glassware, cobwebs/spiders on fixtures
-since the property was just purchased 2-3 months ago, the front door/entry, the converted studio and select outdoor areas were all filled with supplies/packages/boxes (drills, screws, wood, broken RC cars) that all took away from our stay.
- TVS not operating
- no batteries in remote
- ATV's: not available for use even though it was advertised as an amenity
- heater lamps not operating
I will note that Omar did try to fix some of the above, but all in all, these advertised amenities were not available to use for more than half of our stay and forced us to change our scheduled meal plans and activities.
We are currently still working with the host on a refund for this stay.
Thanks.