Where do I begin, then only positive thing I would say about Jay's location; Cool Beverly Hill's Flat is the location. You have the ability to walk directly to all the major designer shops.

My partner and I booked this location two months in advance because we would be traveling from Washington, DC to LA to attend a laker game. We read the reviews, everything appeared to be positive until we read Justine's review in March by that time it was too late to cancel. Justine's review was ACCURATE. The sofa is white and dirty, we never sat on it, the bathroom was HORRIBLE, there was pee on the toilet, bathtub wasn't cleaned and the bathroom walls were filled with scum, I was totally disgusted. I contacted Jay, her reply was "she was sorry it wasn't clean to my standards. MY STANDARDS, she needs to either hire professional cleaners to get all that soap scum off the bathroom walls or make sure her location is being cleaned after each guest. I telephoned her on a number of occasions she never once picked up the phone to return my callS, instead replied only through text. If I had not read Justine's review I would not have know about the parking pass, as well as needing a new code every night. There were also about four ceiling light our, we used a comforter she had in one of the closets, the comforter had red stains all over it, horrible. The side of the refrigerator was dirty, with dirt stains all along the sides of it. The pots and pans were useless, dirty, old, peeling and I would never use them to cook. One of our purposes for using AirBNB was the ability to be able to cook, obviously that didn't happen because of the conditions of the pots and pans as well as the dirty kitchen. Jay sent someone to clean the place who lived in the building and she did the best she could, got the dirt right off the side of the refrigirator but the soap scum in the bathroom still remained. The TV appeared as if it had not been cleaned as well, with dirty large streaks, the manager cleaned it right off with a cloth. The bed also was not very comfortable. The oven did not work as well, the cleaning manager had to lite the pilot however once she left it never worked again. I would NEVER recommend this location to someone who likes a clean, scum free, clean working kitchen and clean furniture to sit on. Jay should have moved us to another location or better yet given us a refund. I also took photos to prove and sent them to Jay, I still have those photos. I hope this post will motivate Jay to create a better environment for her guest as well as better communication...