We really appreciated the communication and the level of effort put in to making sure we were well accommodated by our host Alicia. We certainly appreciated the little things like the sugar for the coffee and the condiments in the pantry like the syrup for pancakes. The house is beautiful and we were able to have a nice place where we could relax after being out in town. My kids loved swimming in the pool and my wife and I enjoyed the hot tub. The location is perfect if you plan on visiting Universal Studios as it is only about 12 minutes away. Also the beds were very comfy.