Jordan was very responsive throughout every aspect of my trip - from the first moment I booked the trip, to accommodating a change in my dates, to my arrival and throughout my stay. He met me at the house which helped to orient me. The house is in a GREAT location, close to everything on Hillhurst, yet also a very private and quiet house and property. The house is exactly as pictured / listed - it's a big house with nice outdoor space.