I was in LA for a three day seminar and only spent time in the room at night and in the morning. I was VERY comfortable. The room was comfortable, beautiful, and private. Bette has a good sense of style, real artwork on the walls. Bette did not intrude on our privacy. Also, she was very kind and understanding. I forgot to return the parking permit and she allowed me to mail it back. I also thought I had forgotten my airbuds and she made every effort to find the. Very kind person.