I was told by management that the there was no thermostat and that this was controlled by someone else. I was told that I would be sent a video about the jacuzzi and this never happened. I eventually figured out how to work it. The fireplace and heating lamp both didn’t work and when I inquired about it I was told that people leave the gas on. When I checked the propane tanks they were both off and clearly empty. All the linens were not clean. Most towels had some kind of stain no them. I also found wet towels in the drier. The drier itself was broken. There is a giant hole in the wall at the entrance. There is an electric plug there and it looks really dangerous. The ice cube maker in the fridge did not work. In general, the entire location looked like it was still under construction. There were some remote controls that didn’t have any batteries and didn’t even work. The shower in the master bedroom would flood up with water and it took hours before it would drain properly.