Eli was so flexible with our changing arrival time. He was ready to be there to meet us in person, but allowed us to do self check-in when it became clear we would be getting there later in the evening. - It made our trip even better and I stopped stressing about our schedule and the traffic, etc. His responses were so quick! Each time I messaged him, he replied so fast. Excellent communication. We would stay there again if in the area.