Jerry is a very friendly and welcoming guy. We felt very comfortable here. He gave us suggestions on where to go for entertainment and local resturaunts. If you need anything you could easily just ask him no problem. He has a very cute cat named Garfield that was very well behaved. We went to universal, descanso gardens, & zoo lights & it was all within 30 min away even with traffic which was amazing. Beautiful location, will definitely be staying here again in the future !!