The description said there would be an iron and there wasn't. It also said they had heat, but the heater was broken. In the house manual they seemed very insistent on making sure all towels were hung up at all times..but there was not a single towel rack in the place. I found it strange I could not contact the host my entire stay. On another note, the location was great and the price was right. We loved the parking and how close it was to activities, bars and restaurants.