They didn’t send the check in details so we arrived and tried to get in contact with them and couldn’t. It’s not the safest neighbourhood so after waiting and hour and 45 minutes at the property, I got on the phone to AirBnB and they were great. They gave the hosts a deadline to get in touch and they failed to do so so they helped us find a new place. Not sure what was going on with the hosts but it was very stressful and not something you want to do with whilst on holiday in another country.