Michael met us right on time and was cordial. We are familiar with the LA area, so we did not need any further interaction with him, but it seems he would have been very responsive. The place is good for two people at the most, as it is small. However, it is clean and has everything you need for a comfortable stay. The neighborhood is not in the best part of town, but you will not have any issues walking around (even at night). It is conveniently located to everything by car.