We booked this unit one evening after a previous booking for that day did not work out. We were approved for instant booking, to check-in shortly, but on the way to the dwelling we received a phone call from the "co-host" stating that they "didnt understand how it got booked". They then proceeded to ask us personal questions. It wasn't until I mentioned that we are NOT partiers or even drink, that it appeared we would be allowed to come to the unit. We had to wait for her to call back after speaking with the host. We then got a call back with the "okay" to check in, and they THEN sent the door code. The check in instructions to get into the unit were confusing, especially at night. The road is like an alleyway and parking a full sized sedan took 5 minutes because they want you to park in the corner of the driveway so they can acess their garage and the street is very narrow. Upon arrival and happy anticipation, we noticed some cobwebs in the bedroom, used reading glasses, a live bug helplessly stuck in the fridge handle, and an overall dusty apperance. We mentioned the glasses and bug and received a rather curt response stating we are "in a nature" and to leave the glasses for them to pick up tomorrow (we both wear glasses and thought maybe they were needed by someone, they never picked them up).
Interestingly enough, they also said "we did not have this experience before" and "this was an emergency which we complied" (?????...we paid for the unit, they took our money, why would it be a compliance for them to host someone..????).
The wifi listed is not available or doesn't exist, we had to ask for usable wifi and then recieved an excuse about the canyon interfering with the signal with reluctant access to a network. The next night we repositioned a table to charge our phones and a dish shifted in the sink and immediately recieved a message "I hear noises, keep it down" and "Is everything okay?" as if there was an issue. We apologized unnecessarily and asked if we could check out around noon not 11 and recieved no response until we told them we had left, laundry was started, and to have a great day.
The price for the unit, pictures listed, and location alone would make this seem like a five star stay, but the agression and excuses from the hosts make me never want to visit this unit again.
They also have a "keep hotels out of x canyon" sign in their front yard, like many others in the alley/street/canyon rd, but clearly make profit from the dwelling as many dates for the rest of the month are booked up.
Overall I could not recommend this unit but the area is pretty.
Ps. Even though we dont drink and that seemed to be the clearance for us to actually access the unit, a bottle of wine was provided in the fridge...