The check in was super easy and Kylee is very quick to respond and help. The views when we checked in were simply gorgeous, seeing the backlot of Universal Studios and the Hollywood hills. Everything was as advertised for a lovely studio with a quaint patio and outdoor seating to have a cup of coffee in the morning. Perfect spot for my 13 year old daughter and I to have a mother daughter vacation. Location is safe and quiet and lovely for a morning stroll. Would definitely rent again