Aram is very responsive and helpful. This house feels luxurious with the all whistle and bells it includes for large families with kids. We enjoyed the pool table, arcade, backyard fire pit and also the big Samsung tv it has. Also this house is the very few that allows pets and we had a few so it was helpful. I think we definitely recommend this place with large with pets. Will try to come back again for sure. Thanks for hosting such a beautiful house