When we booked, we did not read the reviews because the ratings were good. I wish we had. It wasn't a horrible experience, but it wasn't great. We were planning to use the lock box to check in as listed in the description because we weren't sure when we would arrive. There was no lock box and Tobias was waiting for us when we arrived to give us the key. He was very nice even though we arrived later than we expected. The listing also showed a photo of the bathroom with a bathtub, but there is only an open-air shower in the bathroom now. The place itself kind of creeped me out because so many of the doors are locked or blocked off and the curtains are thin so there's no real feeling of privacy. The house itself is kind of run down looking as well. That said, the bed was very comfy and the bedding was very soft and cozy. The amenities we used all worked fine as well.