This was my first time booking a stay in North Hollywood and during the pandemic. The check in/check out process was easy and straightforward. The place was as clean and tidy as I expected it to be and I told Kimberly about my boyfriend and I celebrating our anniversary and she left a bottle of wine which was a sweet touch! Overall a great experience and I have no complaints! If you are looking to be out of the hustle and bustle but still have easy access to central LA this is perfect!