Although I never met her, Dorothy responded quickly to all messages, and even bought and delivered a reading lamp and table when I asked for better light to read with. She was totally respective of privacy. The apartment is very pleasant and comfortable, and the neighbourhood is excellent; a quiet street and plenty of parking. It is very close (5 min walk) to Eaton Canyon Natural Area, which is one of the best places in LA to access the San Gabriel Mountains. Table and counter space are in short supply but all other facilities are excellent.