Samantha really cares and tries her best to make our stay the best experience for us. Unfortunately, some things are out of her control - it’s a non-smoking space, but the smell of cigarette smoke took over my room a few days of my stay there. Other residents in the other rooms were smoking inside the home. Also, the upstairs bathroom (which is adjacent to my room), had hot water come out a long, long time after I left it running. I inquired with Samantha about it and she suggested to just leave it running. Considering we’re trying to preserve water, this seemed like quite a waste to just let water running like that. I ended up using the downstairs bathroom most of the time.
Other than that, Samantha’s extremely great with communication and informing us of what the space will be offering before arriving, so there aren’t any unexpected surprises. And she keeps is extremely clean!