This was my very first booking with airbnb and was a wonderful experience. Steve was nice and responsive. I also appreciate the flexibility he allowed to adjust my reservation. I didn't have the chance to meet him in person, but the on-site staff was super nice and attentive to guests' needs. Room was exactly as described. The suite-like setup made it convenient for family travel. Having access to a fully-equipped kitchen was a big plus as well. As a tourist, the only con of staying here (vs. Los Angeles downtown) was the traffic to/from attractions and the relatively inconvenient public transportation. That said, the value and comfort of staying with Steve was totally worth it!