Contact and communication up till the check-in went very well - and we were even granted an early check-in, so that was very positive. But we were very disappointed about the place itself. We had planned to stay there for 6 nights with our 2 kids and celebrate my wife's and my birthday there. Nice welcome, but no explanation on how to use the backdoor entrance, nothing about how things worked in the apartment, no info about the pool/spa, etc. Our first impression was not very good: there was an strange odour, the whole place was not tidy (closets, etc.), the pool did not seem very clean and the pool area was full of old furniture, chairs, old worn down stuff, etc. - especially for little children, this seemed not safe. We went out to buy food etc., and when we came back, we discovered that the fridge was still half full (we would have preferred an empty/clean fridge). Also we saw several ants in the kitchen. A bit later, we discovered that the whole bathroom was full of ants - in the sink, the batch, the shower curtain, the floor, the wall... I started removing the ants, of course. Again a bit later, there was a short power outage. About half an hour later, another short power outage. When we returned to the bathroom, there were more ants to be found. That's when we decided to move out immediately and not stay a minute longer - it was already past midnight on the day of our arrival. Because of the late hour and as there was no light to be seen in Jane's house, we decided not to disturb her, but to call her the next day to inform her about our experiences and early departure. I then had to make some calls to find a hotel with availability in the neighborhood, and occur unforseen expenses for the stay - we finally arrived in the hotel around 3am, with 2 small children, and on the night of my birthday... this was not what we had planned and hoped for. Afterwards, there were some problems and discussions about the (partial) refund, but with the aid and intervention of airbnb people, we managed to find a solution. In short: Positives: - very good location to visit nearby parks, airport, beach, etc. - spacious apartment - quick responses from the host Negatives: - very untidy overall (house, pool area, garage,...) - worn down furniture and decorations - a short visit to IKEA with 3-4K could do wonders to this place! - serious ants problem - power outages (not sure if this is recurrent, or if we were just unlucky) - fridge not emptied - after our departure, Jane was less friendly, and questioned some of our remarks and comments - for example, she said that there were no ants when she checked...but I have pictures of what we saw and experienced. As we already left early, on the night of our arrival,...