Although I only saw our host one time, she was wonderful. Everything went smoothly. The cottage is quiet and very nice. It has everything you could possibly need for your stay. They even leave suggestions of where you can eat and shop. There is plenty of parking on the street. The WiFi is very strong. The access is just as explained. Just to let you know, my 83 year old mother was with me and she had absolutely no trouble with the entrance or the 3 stairs. She loved the place as did I. I highly recommend this place to anyone. Thanks Martine and Adam! P.S. It was spotless.