Loni and Mark were wonderful. We could not find a few things late on Saturday and the responsed right away with information on everything. We also had a light in my sons room go out and they had a gentleman come over after hours to fix it right away. We could not have asked for better host. The house was clean, nice and comfortable. We will definitely stay with Loni and Mark again when traveling to LA. Oh yeah, and you could not get any closer to Universal Studios!!!!! So convenient.