Donna was extremely communicative and prompt from the beginning which put us at ease. Instructions for entry was very clear. The apt was very clean and convenient. This place is a great crash pad for those wanting to fully enjoy all the restaurants and cafes on Abbott Kinney and the convenience of being moments away from Venice Beach. We recommend parking the car and walking everywhere! The Cali charm of single pane windows are the trade off when dealing with temperature and sound. But the space heater was perfect for warming up the bedroom. And the sun streaming into this second floor apt warmed up the place nicely during the day. We look forward to visiting again!