We were so excited to rent Tania’s place - the photos made it look fresh and modern. It isn’t. And we were so disappointed. A family holiday in LA and we felt let down and deflated by the grubbiness, shabbiness and gloominess of this property. It wasn’t nice to stay in - everything needed a clean, even walls and doors. Crockery was badly chipped and greasy. Kitchen cupboards are without handles so hard to open. A no shoes policy here, but the rugs are unclean and full of hair, elastic bands and grit, not nice to walk on. The windows are warped and need cleaning! They don’t close properly, so the draft, which may be welcome in summer is not welcome through the autumn nights.
We had an ant infestation - and Tania took a long time to reply. We managed it ourselves. As she did to the defective television, which we just gave up on.
The light by my bed was a huge desk light and propped up on a picture - it collapsed in the night, giving us a fright - one of the many items in the flat that needs fixing or replacing.
If this place had a face lift and was kept up to standard it would be great - a good sized property and in a good location - but in this condition it’s just depressing and I feel my family and I deserve reimbursement.
This is the first negative review I have written for anywhere, I don’t do it lightly.