Mike was great. This was our second Airbnb in as a many months while we closed on a house and moved in. We told Mike we might need longer than we originally booked, and he held the dates for us. It’s been a very easy, comfortable landing spot for our family (including a grandparent, toddler, and dog).
Whenever we found anything broken or supplies ran low (just the stuff you’d expect to happen in an Airbnb), Mike immediately had replacements sent over.