I can't say enough about this apartment. It was better than expected, fully appointed with anything we could hope for or need, private and safe. We did not have the pleasure of meeting Elen as she was traveling but Michael was so great. The hidden toys and books were a treat for our 3 year old and the small library of books on California history was a treat for me ( Native Californian). We felt absolutely at home here and would recommend it without reservation.