The loft looks exactly like it is in the pictures! There were a few issues but the property management company responded relatively quickly. The positives — All the housekeeping staff I interacted with were professional and friendly. My requests for extra shampoo, paper towels, and trash bags were taken care of quickly. I was on the top floor and it was relatively quiet, no major issues with noise. Self check-in was quick and easy. The living room area also had lots of natural light during the day. The negatives — Dryer was not working so I ended up hang drying some clothes (host did have someone check it out and they needed to order a part for the dryer). Internet can be extremely slow in the evening (less than 1 mbps download). The host recommends the parking lot next to the loft but the parking ticket is only good for 12 hour increments so you need to keep going downstairs to pay for a new one. Also, this is a non-smoking building but the elevators and hallways smelled very strongly of marijuana. There are also lots of homeless people in the immediate surrounding area despite being in South Park. Overall, I would still stay here again. Thank you!