My fiancé and I loved our stay at Jake and Charlottes! They were super responsive - and while we didn't need anything during our stay, I know they would have made ourselves available had we did! The studio was in a perfect location for what we were trying to see while we were there! Unfortunately, we had rainy weather, but if it were sunny I know that the outdoor area would have been the perfect spot to enjoy a cocktail! One thing to note was the bathroom - it didn't bother us too much, but when you take a shower, the entire bathroom ends up getting wet due to the set up. Again, not a huge problem - but something to keep in mind if you're thinking about staying here! We would definitely stay here again!