Wonderful! Very accommodating and really incrediBly responsive on emails and texts. The hosts Provided accurate information for every question I ask. When and if you do use their sofa bed- make sure ask for their help! It does work! It is just a bit tricky to get it out. And it is comfortable . The cottage is COZY! Very clean! Easy easy access to freeway. Too bad we didn't use the pool! The weather was too cold!