Giuseppe and Rafaella were extremely prompt with communication and I loved that they made sure that the crib was already set up for us when we got there, and cookie sheets were out so we couldn’t miss them. It made us feel so welcome! Our toddler is not used to stairs, but loved exploring them. It was a perfect place for us to spend our Christmas. My only regret is that we didn’t get to make it to their restaurant. The food looks fantastic!