Do yourself a favor and avoid staying at this unit at all costs!! Literally the slumlords of Airbnb Hosts! I stayed at the unit for 5 nights and was drawn to the unit because of location and the affordable cost. I have summarized all the issues below.
- Upon check-in, the power to the front of the unit went out within an hour of arriving. These issues continued throughout the stay and I experienced power outages every day of my stay and multiple times a day.
- The duvet cover had dried blood stains on it, so clearly was not cleaned/replaced.
- Despite the obvious electrical issues, there were no smoke alarms in the unit, with visible wires where they had been removed.
- The thinnest walls I have ever seen. You will hear noise above you, in the hallways, and outside throughout the night.
- No parking and the street parking out front has restrictions, forcing you to move the car periodically.
- No cable television. They say there is a smart tv but when you try to download applications to watch television, the Roku asks for a PIN #, which the host refuses to give out, making the tv useless.
- Spotty internet connection. This combined with power outages made working from home impossible.
- No washer/dryer despite listing it as an amenity.
- They forbid you from having any visitors or guests and have “quiet hours” from 10 pm on, which clearly are not followed given the noise.
The multitude of issues above were not even the worst part! The host’s handling of the situation is what made this experience so much worse! After checking in and contacting them about the issues, they refused to allow me out of the reservation or to provide me with even a partial refund! I continued to ask to speak to a manager and one finally contacted me. Again, they refused to allow me out of the booking and said they would follow up with an answer about a partial refund. That was the last time I spoke to anyone the rest of the stay, despite sending multiple messages and asking for a resolution. None of the electrical issues were resolved, no smoke alarms were installed, and instead, I continued to receive automated emails from them stating they hope I am enjoying my stay and that everything is to my satisfaction. I continued to respond to each one stating that I am not at all satisfied, that the unit was unfit for tenants, and still no one ever called back!! I only received a response offering to provide me with ear plugs!! Seriously??
I promise you, it is worth spending a little extra money per night before ever considering this unit! Do not make the same mistake I did! You will see similar concerns were raised in the past if you read earlier reviews, and they never addressed any of the issues!! Hands down the worst experience I have ever had at an Airbnb!!