I wish the check in went much smoother. The room assigned was unfortunately never cleaned, had dirty towels and waste still in baskets. I wish they would have inspected prior to handing me the key. It was an obvious error from the cleaning company they outsourced which assured them the room was cleaned. They called them back to clean and while I was on the balcony observed the maid come in without a mask on who kept rubbing her face and then touching fresh linens. At the very end of finishing making the bed she coughed on it without even covering her mouth. I was mortified. I texted check -in ready to cancel my booking he felt awful, apologized and changed me to another room, brought in their regular cleaning crew which as running late, reason why they resorted to the previous company. The regular cleaning solutions previous crew used smelled very harsh, made the room smell like an dingy old Vegas hotel room doused in a chemical perfume smell to mask odors that left my throat sore. He made sure the other room was cleaned with rubbing alcohol and unscented disinfectants. Their in cleaning crew were very kind, attentive made sure it was cleaned properly this time.
It was a 2 hour hiccup after a 4 hour drive but Hotel manager did go out of his way to make sure things were made right.
PROS:
Kind and attentive check-in staff
Location is central.
Amazing views and lovely grounds to explore.
Footsteps to Yamashiros
CONS:
Room disinfectant/deodorizer can be very harsh. I have a feeling its used to mask the smoking and plumbing odors. Cleaning with unscented and venting rooms made a huge difference. As for the plumbing odors I suggested drain covers which i hope they'll implement. I haven't run into this problem in this US but a couple times abroad which they do suggest plugging the drains when not in use to keep fumes from rising from old drains.
Pool isn't heated (Shouldn't be a problem in the summer)
Aside from the check in hiccup. I'd recommend this hotel for someone wanting to be in the heart of Hollywood, catch some beautiful views on the balcony.