Probably the worst situation I could encounter. Upon arriving at the airport, I messaged the owner with questions numerous times to no avail. I arrived at the unit with my young daughter. I asked her to open the door to the unit since I had two suitcases. She said the door was already unlocked. I checked and realized that not only was the door unlocked but the unit was STILL OCCUPIED BY ANOTHER GUEST although we were told upon booking the unit that the unit was ready for occupancy. The bed was unmade, clothes and trash were scattered about the lights were on in the half propped open door to the bathroom. I could only imagine if my daughter had opened the bathroom door. I called the owner numerous times and she never answered. Her box was full and I couldn’t leave a message. I sent messages through the app and she never responded. I had to spend hours researching another unit and at this late notice, I couldn’t locate another unit within my budget. I finally had to book a very basic hotel room but outrageously expensive. If you want a great stay in LA, DO NOT BOOK THIS UNIT! Spend $10 extra for piece of mind and a great experience.