I admittedly don’t normally write reviews, but after my experience with Kasia, I made a point to review. She was very rude from the very first moment of contact. In the tell the host why you’re coming section, don’t tell her you’re coming for your birthday. After I told her my friend and I were coming with our wives for our shared birthday, she immediately responded that she didn’t allow parties at her home. After I told her I had no intention of having a party at her home, she eventually approved the booking, but followed it up with a message saying no loud music after ten and that her neighbors would call the cops on us if we had a party. I continued to hold my tongue because the rentals in the hills were limited. Fast forward to check-in. I clicked the listing when I arrived and the instructions on the listing say the host will meet you. I called Kasia and she was so irritated and rude as it seemed to be a bother to ask her how to access the home after spending more than $4k for the rental. After rudely telling me how to get in and telling me she sent instructions in the original messaging section, she told me to call the manager next time. I followed her instructions to get in, but still had to call the manager afterwards because the door was locked that she told me to enter through. I was very offended, but chose to bite my tongue again. Getting to the place, the pictures are accurate, but it’s very old and outdated. The pool looked dirty, but there was also a lot of erosion. The view is fantastic and the location is great. It’s a pretty quiet neighborhood. I won’t ever stay there again because Kasia was extremely rude and for the money we spent, a little customer service would’ve been appreciated. The only reason to stay is for the view and location. Otherwise, it needs some updating.