Initially the Airbnb looked nice and cozy. We liked the fact that the house had most of the amenities we wanted. But the stay was not too pleasant. The main door was open when we returned to the Airbnb after going out for a few hours. We weren't sure if someone broke into the house. We felt that there was a threat to our safety. On calling the host she said may be the maid forgot. The maid never came to clean the house. She apparently came to pick up some mail. The mailbox was outside the house. So why would the maid enter the house? We weren't informed about this.We had our laptops, jewelry etc inside. We were so scared (remember this is near LA which is known to be notorious) that we immediately drove off from the driveway and thought of calling 911 but thought of asking the host before doing anything. She asked us to go in and call her if everything is ok. We had to go inside on our own and make sure no one was in the house. I understand mistakes do happen. But when that can impact our safety I think the hosts should be really cautious. I also told the host that we were 6 people(mentioned it during my booking as well)and there were only 5 towels in the house. She said the maid will drop off some towels but the maid never showed up. They should have had extras in the 1st place. So unprofessional. Microwave handle was broken too. The neighbors were playing really loud music even at midnight.