I spent five nights here with my family in January and it was a great experience from start to finish. This was my first airbnb stay, so I was nervous and not sure what to expect. Devin responded so quickly after I made the reservation to confirm and give me information about what to expect when we got closer to my stay. I had clear instructions on where to pick up keys and had a great experience working with her associate as well. The place is beautiful - my family could not get over how nice it was and so much better than a hotel in both experience & cost. My husband was able to take advantage of using the pool and hot tub. Having 2 parking spots was a nice plus. The location is excellent - walking distance to restaurants, theaters & the whole Hollywood/Highland shopping mall. I felt very safe in the condo and the area. Devin responded quickly to questions while we settled in and gave easy instructions for our check out. I could not have asked for more. Loved this place and would stay here again without a doubt! Thanks Devin!