We had to cancel our staycation due to a potential Covid exposure to one my close co-workers. Even though I one that we would be obligated to pay 50% as well as lose the 1st night altogether, Jennifer refunded us the entire amount due to our situation. We were moved by the extremely kind gesture. It was a lot of money. This tells a lot about the sort of host that Jennifer must be. I look forward to staying at her place in the future.