Amanda was very quick to respond in all communications. We never met face to face as we were checked in by her management company rep Nancy, who checked us in and out.

The apartment is located over a garage at the back of the property. Very quiet complex and we never actually saw any of the other residents. Very comfortable bed which is located against a wall so if you have to get up in the middle of the night and you're a couple, you have to climb over your partner or scoot to the end of the bed.

The apartment itself is very clean, on the smallish side, but it was fine for the two of us as we spent most of our time at our son's house. The neighborhood is quiet and about a 6 block walk from the Americana at Brand and Galleria shopping center. There's a deck with seating but since it was late November and too cold, we did not use it. Overall, a good place to stay for one person or a couple, if you don't mind a smaller space. Also, the sofa pictured in the ad is not there, so there is only the one chair pictured and three bar stools around a bar-height table.