Didn't get to meet Lisa during our stay, but she was very communicative and helpful during check-in! The bathroom was amazing and super clean! Plenty of towels and a couple beach towels. You get k-cups of coffee which helped us when we were on the go and saved $$.
My only gripe was that it got really hot at night with no air circulation like a fan plus the down comforter - just make sure you open your window. I also got sad because I didn't get to meet any of her pets - but that's because I love animals :)