This was my first AirBnB experience. Mac was a gracious and thoughtful host. He was very helpful, his place is clean and looks like the pictures. It is a secured building that he gave us our own set of keys for. I was comfortable enough to run out for a couple hours while my 13 year old relaxed. We hardly new Mac was there. But he was available if we needed anything. I'll be the first to admit I have high expectations. Mac met and exceeded them. I highly recommend.