What a disaster of an experience I had with this Airbnb and Maggie…. Good god. The door was extremely difficult to open and scraped against the bottom. Upon my arrival, I immediately noticed a gross smell in the cottage. I looked around and couldn’t believe my eyes. All over the sink was a trail of ants. They were coming out of the drain and all along the pipes. I walk into the bedroom area to close the curtains for some privacy and find another bug! I immediately contacted the host to inform her of the bug issue and she tells me it isn’t a big deal cause there’s “only 6 ants”. What a horrible way to treat your guest….. I couldn’t get out of there fast enough. I told her I couldn’t stay due to the bugs and her response to my concerns was “we’ve never had a bad review about bugs” well, here it is. I reached out to Airbnb support to attempt to get my money back and the host refused. What kind of a person keeps a guests money when they find bugs in the property and cancel the stay? She claimed I should’ve been fine with seeing bugs in the property because the cottage is listed as “rustic”. According to Maggie, rustic means bug infested. Horrible host, unclean property, and terrible customer service. Do yourself a favor and don’t stay here.