Niv was very easy and nice to talk to. The area is great! You can walk to all the best part of Silverlake within 15min. Only thing is the Washer and Dryer is in the building not the unit, and if you plan to use them I would recommend bringing some quarters. There is also a laundromat nearby which also offers wash&fold service. Overall loved my stay and would stay here for my next trip in LA, especially for long term stay.