I had an excellent experience! Through email Donald started by giving me directions and a detailed list of restaurants and shops nearby so I could plan my time well. The loft is perfect. Very spacious, clean and open with everything you could need. Directions for the TV, lights, etc all nearly listed in a binder and I knew if I had any trouble he would help as he was available. The location was 2 blocks from Abbott Kinney Blvd which was cool and a 10 minute walk to the beach. The area felt safe -trendy - artsy. Uber picked me up in 3-5 minutes when I needed it so it was in every way convenient. Loved that too!