Our host was phenomenal. It started check-in day when we thought we would arrive no later than 9:30. That ended up changing to 10:30 or 11 I believe and he was right there to offer us any help we could possibly need. Every day we were greeted at one point or another and asked how the stay could be better. It was perfect from the start but just knowing the host was there if we needed him helped our sense of mind. I highly recommend. You will get not only your money's worth, but a great experience that is above and beyond expectation.