Akiko is an excellent host. Had a delayed flight, so I did not get in until late. She was very understanding and very accommodating. The place is in a great part of Santa Monica. The room itself much nicer and cheaper than what you would get at any of the local hotels. Akiko is very thoughtful and made sure that I had anything I needed (and she even had fresh fruit in the room which was an awesome after being on planes for the entire day). Highly recommend staying at this place!