Helena is a great communicator, had flowers and a balloon waiting upon our arrival (a nice touch), and the house has beautiful potential. However, it does not meet the expectations when paying this much. The house was not clean - floors were dirty (our socks worn per her request were black!), sofas were stained, dusty and dirty, there was a used towel on an outside sofa, we found black hairs in one of the beds and a sink, and crusted urine on the toilet in the upstairs bathroom. There was no response when I mentioned I had cleaned the toilet myself and sent a gross picture. If you like to sleep dark, this is NOT the house for you. Many of the bedroom windows have NO coverings at all! Towels were low quality and bedding was extremely low quality and wrinkled. One bed didn’t even have a mattress pad and another just sat on a frame. Beds had no covers on the box springs either. Smoke alarm was not connected, no filter in the air vent, no Kleenex in the holders, air vents dirty and rusted, door knobs and toilet paper holders were broken, kitchen knobs loose and ants came for a visit. The dishwasher had dirty dishes in it and the dryer had laundry inside when we arrived that had to be removed so we could use it. I received no response when I mentioned this. Every morning we were woken up with the strong and unpleasant smell of incense coming from the master bathroom but could not locate the source. The pool water was green so we didn’t even bother. We do not mind paying a hefty cleaning fee (as she has one) but we expect the house to be clean for our stay. It was not at all. Our cleaning deposit should absolutely be returned as no money was used to clean the home before our arrival. Overall, super disappointed in this Airbnb and it did not at all meet the expectations one has when renting a house presented at this caliber and price. It has potential and a nice location but needs cleaning and work.