Jan provided lots of clear instructions and labels. I liked that there were different colored bath towels so we could tell them apart. Also, that there were shampoo, soap, and lotion samples provided. The house is reasonably close to the freeway. It is clean and cozy, well kept inside and out. Furniture is out-dated but is part of the atmosphere of the house. The house is dog-friendly which was the main draw for us deciding on this place. There are dogs on both sides that barked initially until they got used to our sounds. We were happy that there was AC and fans available because we arrived during a hot spell. We could see that there were also heaters but we did not try them out. Overall, I would stay here again if we needed to be in Pasadena with our dog.