Great unit, conveniently located to all that Vermont & Hillhurst offfers. As with most things, it's easy to provide good service when everything works as planned, but what really defines greatness is what one does when things go wrong. Due to a completely unavoidable issue in the neighborhood caused by circumstances beyond Clara & David's control, the unit needed to be evacuated, but David's prompt and constant communication throughout the incident really shined, and a perfect example of why Clara & David's unit and hospitality is worth five stars.