Honestly I’ve stayed at many different airbnbs and this one was probably the worst experience I’ve had. I got this Airbnb for 5 weeks because I have a clinical rotation at a nearby hospital. So I wasn’t expecting much from my Airbnb. Just somewhere I can shower and sleep at and occasionally study. I spend most of the day out and I only use it Monday-Thursday and leave to go home for the weekend. The Airbnb was clean when I checked in. It was a red flag from the beginning that when I needed to reach out to Airbnb about my Airbnb they could not contact the host for days. I had to be the middle Man between the two to communicate. The host has other cohosts that takes care of the property, and i guess they have a property manager as well. But I think the main host is the main contact, I can only message the cohost, and the cohost isn’t on site so they speak to another manager ?! This made communications very confusing and unclear. On check in day the rules set on Airbnb app said to park on the drive way first come first serve. When I arrived I see a big long driveway so I took pictures of the whole thing and asked the cohost where I can park which he replied anywhere “not blocking anyone”. I even took a picture where I specifically parked to show him if that’s okay. I got the okay and parked there to be messaged days later that I can’t park there because I’m blocking someone? I resent where I parked to make sure my car was the issue and then cohost continued to say it’s fine as long as I’m not blocking anyone. At this point there wasn’t anyone really parking or living in the resident so I didn’t see me blocking anyone and parked again and a few days later I got another message giving me attitude saying I can’t park there. If it’s going to be this confusing there should be clear instructions where they expect people to park that isn’t considered blocking. There were also construction going on and it was difficult to figure out where to park that isn’t considered In the way.
I also asked about the AC because in the info it says ac is 70-72 controlled by them. I had noticed 2 weeks in that my room was extremely hot. I asked if they can check for temperature. No change, cohost followed up and I said it was still warm and stuff no changes done. I ended up just having my window open and dealing with the heat the last 2 weeks.
Another communication issue was when I had ran out of toilet paper and asked for more. I received no reply for 2 days until cohost messaged me about my parking and I had to reask for them to bring by some the next day. By then I had already gotten my own so it didn’t matter. Then I had left for the weekend came back and found there was no hot water! I messaged the cohost immediately and he responded quickly saying he’ll ask the properly manager to fix it. I waited for hours and got no response. I messaged again asking, no response, messaged the following day again no response. I contacted Airbnb and they tried to contact him and again no response. I couldn’t even properly shower for almost 3 days until they got it fixed. Again I don’t even use the Airbnb often so this was a huge waste of money for not providing basic necessity for the few days I use it for when I pay for the whole week.
Lastly to top it off right before I needed to check out, there was an infestation of bugs! It was all of a sudden I had over 30 gnats I found mainly in the bathroom and some of the walls and bed. The bathroom doesn’t even have a window so I feel like it came from the drain or vent. I couldn’t even sleep that night. I didn’t have anywhere to go since it was the middle of the night but I packed up the next day and left. I still had another day paid but I couldn’t deal with it any longer. I also sent the cohost the pictures in case he thinks I’m lying about it. Generally would not recommend.