As a past host and frequent user I don't take a negative review lightly. I try to have very reasonable expectations, but we were really surprised with this stay. It's LA so we knew for the price it would not be anything posh but it was really dirty. I took pictures just in case we needed to prove that we were not over reacting. Luckily there is a washer and dryer so we were able to wash the sheets, but I was not about to clean up everything else after paying a "cleaning" fee. The location is perfect for West Hollywood and communication was great. We were just really surprised at the lack of cleanliness. It made it hard to enjoy.