If I could give negative stars I definitely would. When we first arrived we were told to contact a gentleman by the name of “Dan” and given a phone number. Let’s just say that the guy we met actually goes by the name Ahmed not “Dan”. Before we could even contact “Dan” he contacted us first. He told us to meet him at a restaurant parking lot called Killer Shrimp. Ok that was fine we meet him he tells us to follow him. We get to the Airbnb and he shows us our unit he’s quick to go through where things are at in the unit. We noticed that there was outlets that were hanging off the wall and not screwed in and on one of them it fell completely off and was on the ground. We had 3 kids with us so this was not that safe. We brought it up to “Dan” but it was brushed to the side like we didn’t even mention it. Our stay was for a total of 9 nights. Come the 3rd day of staying there we started to have some issues. There was a leak by the shower wall in the master bedroom and there was a broken back to one of the dining room chairs. We told “Dan” this in the morning. He fixed the chair but nothing was said about the leak. Come that night the showers in both bathrooms are filled with pee and black stuff and I am pretty sure there was feces in there as well. It was the worst smell the best way to describe it is a port-a-potty. We contact “Dan” right away and he says he will contact maintenance and to tell them when they show up that we have to say we are friends of Ahmed? Why do we have to say that if this is an Airbnb? To me this seems like it’s being rented without the approval of the complex. This was at about 9:30 pm, maintenance didn’t show up until 10:30-10:45pm only to tell us that the unit next door was worse and he would get to it some time the next day that if we have disinfectant use that before we shower. We talk to “Dan” and he let us use another unit to at least shower in since we cannot shower in the bathrooms. A bit inconvenient to have to gather all of our stuff up to walk to another unit and shower. Now it’s the next day and we ask where the gym is so we can use it only to find out we can’t that it’s under renovations. We ask about the pool and “Dan” tells us he will show us in the morning. Never happened! We are now on the 5th day there is the leak again same spot. We tell “Dan” once again about this and let him know it’s worse and that it’s soaking towels. He says he will send someone right away. We are away for a couple hours and when we get back there is a note on the door letting us know someone will be by the following day to maybe fix the problem. Ok fine! Get into the unit and find another note saying we cannot use the shower until it’s fixed. No other solutions were given except for 6 people to use 1 shower. Man does that put a wrench in plans that we have considering this is a vacation. Come the following day (Day 6) and we don’t know if anything has been fixed as we are told from “Dan” this was his day off and he doesn’t know anything. It finally gets fixed on Day 7. We go to shower on Day 8 only to find out there is absolutely no hot water and no water pressure just a trickle is coming out. Once again we message “Dan” about this issue and he mentioned he will stop by later that day. Ok fine! Get back that night only to have no hot water again. Another message goes out to “Dan” no response from him. Message again in the morning (Day 9) that we still don’t have hot water and get a response back to it was working yesterday and I don’t know what to tell you. We ended up having to pay for a hotel so that 6 people could shower before we made a long trip back home. In conclusion I would definitely proceed with caution when booking this unit. It’s not worth the money they are requesting for it as you can stay in the same building different unit for a cheaper price. Do yourself a favor and pay a little more and stay at a different place. Luckily I have pictures, text messages and messages with the suppose “owners”.