The hotel itself on the inside wasn’t that bad. There is some on-site sober living participants that made my roommate pretty uncomfortable. There was also some behavior with in the hotel from other guests that were inappropriate that the hotel would not address. They advertised their space as pet friendly my roommate has a service dog that they tried to refuse and then interrogated her about her disability. The refrigerator in the room didn’t work but I think overall the worst part of this trip was the attitude of the people working in the hotel. We wanted a very simple transaction of paying to stay somewhere comfortably, and my friend and guest was literally harassed daily about her dog and even asked when she was coming and going “where are you going today? How long will you be gone? When will you be back?” (When the dog wasn’t even there) and “what is your disability” which, to people who don’t have a disability, might seem like just a curious question but is rude and intrusive and violates her rights according to the Americans with Disabilities act. She has already shown the paperwork for her trained service animal (federally and state documented). I really think it was more about how “alternative” she looks with half a shaved head and some dread locks whereas I look more conservative and had basically no interactions. They treated her so poorly that it was sad to see and hear. When I called to address these issues I spoke with Lisa the manager who said they don’t condone discrimination but also had nothing but excuses for Sam the assistant manager who listed the room with false and misleading information to start. Overall I was not only “not impressed” I was genuinely disappointed. I picked this location bc it was close to work. I would have gladly paid more or drove farther to have less headache.