The communication before we arrivied was great and included everthing! Rose Ann was really anxious to made sure that we have access to the room even earlier then the normal Check-in time. The location is very good, close to Santa Monica beaches, nice Restaurants and Marina del Rey is also a very safe neighboorhood. It was very nice to have some cold drinks and Muffins which Rose Ann prepared for us. The studio with the pool is a great place to relax and enjoy the time.