William is amazing! I was looking for a rental place for a week-long vacation for my mom. While I am very used to vacation rentals (VRBO, Homeaway, Craigslist), my mom isn't. Her only point of reference was a failed rental attempt last winter when someone attempted to scam us on a rental in NY. I had to let her know that not all vacation rentals are like that. So I was looking for a place that was nice, clean, and centrally located. But more importantly, one where the owner would be honest and very easy to work with. I found all of that with William.

William was very straight forward in his communications, responded very quickly, and answered all of my questions without hesitation. And when, as a new user of airbnb I was getting frustrated with the validation and payment process. William walked me through, talked me down, and generally held my hand through it all.

William was charming and gracious with my mom. He showed her around the place, which was, according to her, even better than described online. She was amazed at the amenities given. It wasn't a bare bones, plates/glasses/silverware/salt & pepper kind of place. If someone needed a place to live, they could move right in without having to buy a single thing. Apparently William has thought of everything and spared nothing in outfitting his rental.

The only negative was that the home is on a busy main street, sometimes making it hard to get into and out of. But that isn't enough to be a deterrent. My mom would not only stay there but is suggesting that we plan a trip for her birthday later this year.

Thank you William for making this painless and for making sure that my mom had a great vacation renal experience.