My friend and I had a great time. We interacted with Edgar more than with Ana but both were very nice.
Edgar helped us a lot with suggestions and recommendations to visit while we were there. From Museums to places to eat, etc...
Edgar even offered to pick us up at the airport which we did accepted.
The location is great. We didnt have a car so we walked and took short Uber trips at a reasonable cost.
I liked the fact the check-in was earlier than the standard and they offered breakfast.
I will definitely contact them again next time I visit L.A.