I will start with the positives - the pool, gorgeous, and the view of the Hollywood sign was perfection. The host remained communicative during the following process and did give us 1 of the 2 nights back as a refund. We arrived to the home after being on the road the entire day to find the house had not been cleaned in between us and the previous renters. Beds unmade - still with dirty sheets on them, bathrooms disgusting - hair on sides of the shower, trashcans unemptied, sinks dirty, mirrors and countertops dirty, bedrooms had trash left in them to include dirty Q-tips and "stickers" from bathing suit garments. The kitchen was left filthy - dirty dishes all over the counters, sink filthy, stovetop with dried food, fridge dirty and full of leftover food. The laundry room was unusable as there were dirty towels left in heaps on the washing machine. The overall appearance of the house was disarray - trash littered the driveway upon arrival. I immediately called the host and she came over with clean sheets and do a quick cleaning for us. She put clean linens on the beds and did a few other things, dishes, trash cans in bathrooms, and put fresh towels in the bathrooms. There were 4 of us and there were not enough clean towels for us to use. So, I folded a load that was in the dryer myself. She did put all the other towels in the washer - did not start the washer...it was just to get them out of sight. Kitchen counters were cleaned by me and I scrubbed one of the 3 bathrooms and told the kids just to use that one - the other 2 remained dirty and I did not feel like cleaning them - since I was on vacation and all. We did decide to clean up the trash out of the driveway as another courtesy. So, out of the 4 bedrooms, 3 bathrooms home - we utilized the bedrooms, 1 bathroom, and the pool. We avoided the kitchen, laundry room, and 2 of the bathrooms. I do think this was just an accident and do not think that anyone should think this would happen to them again, but I do know how much I rely on reviews. I think the request for more of a refund should have been honored, but since we continued to stay in the home - the host refused as did AirBNB. So, if you are unhappy when you arrive - you should leave if you want a refund. Found out the hard way. We were tired, had been driving 14 hours and 1st time in LA so did not know where to start. Plus, the $2700 I used to rent the house made me not want to spend more money elsewhere. Again, the pool and view were great. Drive up and down the hill made for many white-knuckle moments, but that is not on the house - just more info for the area. I would rent the house again based on the "bones" of the house and the communicative way the host stayed in touch if I knew for sure that it would be clean. Overall...disappointing because it was supposed to be the big finale of the vacation.