Rob was very communicative and extremely accommodating to greet us at 12:30 am and help us carry our bags. We were very tired from a long trip from NoCal. The loft was spacious and decorated beautifully. We were very much at home and Rob made sure we were comfortable. It’s a great space, close to historic LA, which is a must to see. There is also a beautiful pool on the roof which was lovely at sunset. All in all, a wonderful experience. We will be back. Also, Rob even brought out a dog bowl for my senior poodle. A great pet friendly loft.