I am absolutely livid and unhappy with my stay here. Initially the stay was okay, but there were a few things that made it feel like the room wasn’t quite ready for us, for example the trash under the sink wasn’t taken out and was full when we got there, there was leftover coffee grounds in the coffee maker from what I assume is a previous guest so it was all moldy, and there were things left behind from the previous guest such as some toiletries, used make up sponge, etc… the mattress had some stains, the bed was very firm/hard so it was kinda hard to sleep, there were some hairs in the shower and sink, and there were missing amenities such as cups, microwave, towels, and hair dryer which were all supposed to be included according to the listing. All those things combined just made it feel like the place wasn’t prepared for us, but we decided to make the best of it since there wasn’t much that the host could do about it by the time we were there (it was only a 3-day stay). We cleaned up what was left by the previous guests, were able to get towels and hairdryer from the host’s son, and went to buy cups and paper towels. Then the washer and dryer wasn’t working so we had to borrow towels from a friend that lives sort of nearby.
All in all, the stay was mediocre while we were there, and the host was nice and responsive UNTIL I politely informed her after checking out about these issues (and honestly I sugarcoated some of the issues because the host seemed really nice), and ever since I mentioned these issues, she is harassing me on my personal cell phone making up false claims about how we left the place, claiming that my dog peed everywhere when 1) we were hardly at the Airbnb and when we were my dog was supervised at all times so I am certain there was no damage 2) we took pictures of the state of the place when we checked in in case something like this were to happen and the “pee stain” she is claiming my dog left is one of those old mattress stains that was already there when we checked in 3) my dog is 7 years old…she has not once ever peed inside a home, I could have every dog sitter, dog foster, and daycare center attest to how well-behaved she is. In fact the host’s dog was barking a lot at us and reactive towards us, we ran into it when I was taking my dog out for a walk.
The host is also making false claims that dogs aren’t allowed on furniture and that my dog left hair everywhere when this is also absolutely false. First of all, it does not say that anywhere on the listing that dogs are not allowed on furniture, which I have screenshots of in case she tries to update it now, and nowhere in our messages was that communicated. Second, my dog wasn’t even on the furniture anyway and is a very very low shedder so I am convinced she had her dog (who is the same color as my dog) go on the furniture to get hair all over and took pictures of that to try to frame me.
Even though our stay wasn’t great from the start, we tried to be nice and make the best of it and not make a big deal about it to the host because she was initially very nice and as soon as I mentioned the issues we had after the fact, she completely switched her attitude and started making these false claims, so I am just sad that this experience had to end so terribly. I have already reported this host to Airbnb and I do not recommend anyone stay here.