The host was very responsive, and the house was clean and comfortable. The host went above and beyond and provided nice touches like snacks, teas, travel size toothpaste and other toiletries, wireless phone chargers everywhere, etc. They were responsive when one of the thermostats malfunctioned and sent a technician to check. There are security cameras in a few locations, so if you are sensitive about that sort of thing, you may want to inquire before booking. Also, pool heat is extra, we hadn't realized when we booked. Overall we had a very comfortable stay, and would stay again.