Awful. Tried to upsell me because they knew the area was booked. I refused to pay an extra fee for my infant to stay with me while my husband worked in the evening. Let me say that again!!. I booked for two adults assuming they wouldn't mind my baby who sleeps with me. No. They said only two could be in the room without an extra fee. Sleeping or not. Total scam. And they tried to keep my signature to try and charge my card as part of 'incidentals'. I can't believe they are still part of Airbnb. Every person waiting for check in had a problem with the service and inaccurate listing.