Mary was super responsive throughout the process and flexible. We contacted her several times before and during the stay and she always responded back within minutes. The location of the apartment and the overall facilities at A+. They apartment has a great balcony which we used a lot during the stay. The only negative is that the kitchen is small and somewhat tight, so is the living room. It would almost be better to have smaller/fewer furniture in the living room. Otherwise, we enjoyed the location and stay and would go back there again!