The place looked clean and ok in the pictures when we booked. The moment we walked in there was a roach by the entrance, then we walked to the kitchen and found more. Most of them were on the sink and countertop. We found 2 dead ones in the fridge as well. Host is not available after a certain time so we contacted Airbnb customer service. The customer service person was amazing she solved our issues right away. The host on the other hand did not care about the bad experience they provided.