Cleanliness wasn't up to standard; blood stains on the blanket, and sofas weren't clean, and the floor wasn't clean enough to walk on, so we vacuumed the place ourselves. Some windows didn't have curtains, so that brought up some privacy concerns. We also found and killed a cockroach and a couple of spiders in the house. Response time was very quick when we lost the keys to the place and were apologized to that the place wasn't clean enough. The neighborhood was okay, with occasional gunshots/loud sounds at night.