Alberto and his family are friendly people. We had no trouble with arrival or departure issues. Alberto provided everything as described in the listing and we felt at home. Alberto's house is convenient (less than 5 minutes by car) to the Claremont Colleges, where we were leaving our daughters for the new academic year. We were able to use Alberto's place as a home base while we shopped for dorm room supplies and we were able to quickly nip in to Claremont Village to eat. The house is neat and tidy. The kitchen is perfectly set up for light cooking- Alberto has provided all the basics. There are plenty of towels, shampoo in the bathroom, and oranges in the back yard.The internet worked perfectly and, best of all, there's a foosball table! What more could a traveler desire?