Ben was really nice and made us feel welcome. The house is as pictured and very comfortable. It's in a good location and easy to get to things near by. It was a hot weekend so having AC was fantastic. Apple TV was great for watching movies. He even has som extra shampoo available. Only negative was that the roof top pool/ hot tub are not as big as pictured - it's a pretty small space. But does have a nice view of the city. Overall, great stay.