Andy sent a confirmation email within a day of me making the reservation. I had to send a couple more emails because I wasn't sure of my arrival time and Andy replied right away to all of them. When I arrived check-in was very easy and the room was clean and comfortable. Since my room was pretty far from the exit to the parking lot, it was very quiet and I heard almost no street noise, which was very good. since I pretty much just needed a place to lay my head for the night it worked out well. For the price I would definitely stay there again.