I’ve been a guest of airbnb for years, and am even a super host myself, and before today, I’ve never needed to leave a bad review.
Before even getting to the stay, the leaving flight was pushed out a day longer. I requested an additional day, which was denied. That’s certainly within her rights, but then she proceeded to lecture me that I should have booked the additional day up front, as if I knew the flight would be pushed. While I don’t expect her to make the space available if it wasn’t, I do expect her to treat the situation with some basic decorum, not telling me what I should have done that was outside my control.
The space itself, first off, it’s noisy. She mentioned the a/c units were noisy, but I’m not sure what the noise I heard came from, as it didn’t seem to correlate with the A/C. It sounded like a generator that was running nearby, even during the night.
She also doesn’t allow for running the a/c all day, despite the record heat.
The “closet space” doesn’t really have any closet space. If you have any floor length dresses, forget about hanging them in there. This is space that has to be requested, mind you, but her closet is still so jam packed there’s no room to really use it. She gives about a foot wide, and about 2 feet deep, and calls that closet space.
Half the lights are burned out, and what does work keeps the place dark, even after using the Alexa commands to make it brighter.
There are also threats of charging for multiple things such as if you cook anything that leaves a smell, she says she will charge for that. I skipped microwaving a burrito the day I left, just because she might think that’s justification enough to send me a bill.
She also has a tiny trash bin, and threatens to charge if you can’t make the trash fit because she expects me to supply “alternative methods of disposing my trash.” I’m guessing she expects you to swing by the landfill on the way to the airport.
She also mentions the importance of not speaking to other people, which is a dead ringer for running an Airbnb that’s she doesn’t have the authority to run.
If I had it to do over, I would have just stayed at the hotel during the duration and skipped the ridiculous rules, as it was the same cost, larger space, and I wouldn’t have needed to take my own trash with me, or hesitate to make food.