Both Carol and Vincent were wonderful and accommodating, (even allowing an extra guest to stay two nights ((for a nominal fee))). The room was very comfortable (the pictures actually don't do it justice). We were traveling with our one year old and they even had a portable crib and high chair! The kitchen was well stocked, making it easy to mix cooking with eating out. The patio area was great, with a great grill and seating area. All in all it was a great experience, and I will think of Carol first the next time we are in LA.