Mark is an excellent communicator and very responsive. We had a spur of the moment plan and booked the house only a few hours before leaving for LA, and Mark was able to accommodate us in his beautiful home. The house is amazing, located close to a park, kind of equidistant from both Disney (35 mins) and Universal (45 mins), which was the main purpose of our visit. There is a dedicated parking space, it's very close to some nice restaurants and large grocery stores, which was perfect to feed our large family.