We initially booked one of the other units in Dmitry’s place for 1 month and were set to stay there until we arrived. The place was very nice, spacious, clean and big but there was a misrepresentation with the details on the bed situation and the kitchenette. It wasn’t even a functioning kitchenette with plastic one time use dish ware no sink etc. The room that was advertised with a bed was in fact a tiny futon seater couch that was not meant for an adult. We immediately raised the issues with Airbnb and for those of you that know, that process in itself takes some time - in our situation if I’m not mistake 4-5 days. Airbnb finally agreed with us and understood this was a violation & misrepresentation - the solution was we move in to one of his other units. We were also in direct contact with Dimitri the entire time. He was responded right away, understanding and more than willing to help. He even brought some thick bedding to help sleep better on the futon because my friends back was starting to hurt. He was very empathic and wanted to help.
When the option of moving to his other Airbnb unit in the same house he accepted and away we went to the next location. We unfortunately were not reimbursed by Airbnb for those days ; since my friend barely slept and we spent hours on the phone losing time off work that we traveled there for, trying to Rectify the situation using our international minutes costing a lot of money etc! But nonetheless we were happy to finally get a spot to move in to. This next spot was very nice with a beautiful kitchen and was fully equipped with everything we needed! The walls are a bit thin so you can hear everything but other than that it was nice! We were just so grateful two have comfy beds to sleep ok for the next month :)