Let me just say what a wonderful person William is! We took his new condo in downtown, but their were minor glitches in the place because we were the first to rent there. Anyhow, without a second thought he said "that's it, were moving you to a better location." In an hour we were moved into one of his houses as a courtesy for our trouble. The house was amazing. The personal touches and energy of the place was first class. We know for a fact that once he gets the condo up to speed it will be equally pleasing and full of very homey extras. I would highly recommend working with William. He is always available, and running his properties is not a "side job." He loads the fridge with basics and has just about everything you need when traveling. So just buy what you are going to eat and enjoy the place... We'll definitely be staying in one of his places in Long Beach next time we visit.