When we showed up to the house, some guys answered not knowing what was happening. They asked us to show them pictures of what we had reserved. It turned out that the room I paid for was not available so they put us into another room. The room was a little warm. We had to keep the windows open at night and had two fans on during the day. There were towels provided but no toiletries in the bathroom so we had to go buy some. Nothing happened that was a big deal but very inconvenient. Just bring an extra blanket with you because there was only a flat sheet. The host was available through message and was very nice. I loved that there was a washer and drier. Overall it was a nice stay if you're in the area.