I did not meet Heather personally but she went out of her way to be as responsive as possible whenever anything came up. The space is tiny but well-equipped. She allowed me to park in the driveway as the front guest were not using it which helped a lot on a small street with an incline. It definitely helps to have a car in the neighborhood so you can check out some of the local flavors. I recommend the listing for Its high level of privacy.