We booked for 1 night and there was an issue during our stay. George responded to my messages quickly in the middle of the night and fixed it the next morning. We were able to check-in an hour early, easy process with the digital lock. The mini fridge was fully stocked with water, sparkling water, and drinks. If you have a car, there is limited street parking available right out front. The unit was clean and had AC, however, it was next to a freeway so can be loud for light sleepers (earplugs were provided). The unit was on the second floor with only stairs to access, not a big deal if you travel light. Another thing to note was the wifi, it disconnected a few times in the bedroom and was quite slow, but if you’re in the hallway or bathroom it worked well.