Marlene was very easy to deal with and we arranged check-in even though she was at work. The house is lovely - in a nice quiet residential road but close to central Agoura Hills and also a short drive to the beautiful Malibu State Park. The room itself is comfy and you have use of a sitting room also so have tons of space. We were very comfy - Marlene is a lovely host, she is happy to leave you to do your own thing if you want but also very chatty and helpful - and she was kind enough to let us try some of her home-made cooking which was delicious. We would highly recommend this place.