Denice was great from the time of booking until we left. She is prompt with her responses and very willing to be helpful in any way. Her place was great! We traveled with two teenagers and they loved it. The neighborhood was quite and it is in a great location close to eateries and many of the things we wanted to do in Hollywood. The place was very clean, has plenty of extra bedding & towels, everything you need to cook, and the washer and dryer were a big plus. Wifi worked great too. It was our first airbnb experience and we were completely satisfied. We would definitely stay here again.