Rob was a really great host. He allowed my 3 kids and I to check in two hours early, as our flight arrived early in the morning. He also provided us with extra towels for the beach. Rob responded to requests for food and barber recommendations, as I needed to get my son's haircut before starting school right after our trip! Getting into the property was a breeze.
However, there were a couple things about the space that really disappointed me. There are two doors that allow access to the rental. The first door was secure while also easy for me to enter. That door led to the patio. The second door, which gave access to the unit itself, would not lock. The lock mechanism turned, but did not stop the door from opening, inside or out. When I called Rob about this, he assured me that the neighborhood was safe. I would've just liked to have been able to lock the door.
Also, the fire pit pictured in the ad was not working. Rob said another guest had broken it. I was disappointed because I'd purchased food I planned to cook (s'mores and hot dogs) in the ire pit.
I also expected there to be 2 chairs and a sofa, as pictured, plus a bed. However, there was no sofa, just 2 chairs and a bed. There wasn't even room for a sofa with the bed. The extra mattress was rather worn and uncomfortable.
These things don't make the unit a poor place to stay (aside from the security), but they are not what I believed I was paying for. The apartment just wasn't 100% true to the ad.
Finally, anyone choosing to rent the property should know there are no drawers to put your things. You can hang them in the closet inside a wardrobe, though.
Overall, Rob was a great host, and Venice is a great area to stay, but the apartment was not all it was cracked up to be.