I came to California for the first time for a business trip and was EXTREMELY excited to stay here! Stefan gave a very detailed outline for the check out process, but even with that outline the property and parking is very hard to navigate. Stefan touches on the property being in an alley, but I would say its a couple alleys off of the main road so I advise arriving with some sunlight as the driveways to these alleys are very hard to see at night. We had rented a car since there is a "garage" listed, however it's not so much a garage as a small opening between two "no parking" signs. This spot is VERY compact. We had a very small sedan and when parked in this spot we were still parked in the no parking areas on either side of us. There is also an automated recording that goes off frequently about "moving your vehicle or the police will be called" so that mixed with the iffy parking spot caused a lot of worry of our car being towed overnight. Despite us arriving so late the first night, when I messaged Stefan with questions about the parking situation he was very prompt with a response so we could get in the apartment quick! However this communication that was raved about in the reviews stopped there. The next morning we had issues getting the wifi working(we hadn't checked it the night we arrived) so I messaged Stefan asking for some help, especially since we needed wifi to do our work we flew out here to do, and got no response for the remainder of our stay. Thankfully this rental is very close to downtown so we were able to go to local coffee shops and use their wifi or my personal hotspot when needed. We then had issues the second day with the hot water faucet for the sink in the bathroom and figuring out the heating system to the unit, but due to the lack of response to the wifi questions, we just dealt with those issues for the rest of our stay. The place itself is very cute and has great decor. However more attention is needed in between guests as it had felt like we walked into our rental about 5 minutes after the previous renters checked out(dirty floors and bedding). All in all if you know the longbeach area and don't need all of the accommodations listed, this would be a fantastic rental for you, but I definitely wish we hadn't have trusted the reviews and had just stayed somewhere else.