Overall had a very nice stay at this Airbnb, but there were a few things that could have improved my experience:
Upsides:
This is a cute and comfortable guest house in a great, safe neighborhood of Pasadena. It had a large, super comfortable King bed, great decor and furnishings (nice couch, desk area). A picturesque lap pool right outside the guesthouse, which we could have used but didn’t as it was a short stay. Dog friendly was a big plus.
Downsides:
We had an early wedding that started at same time as check in (3pm).
I asked about early check in multiple times, starting over a week before, then again the week and morning of. I didn’t hear back the day of, and at around 2pm I sent another note asking if we can arrive early, as we needed to change and shower before the wedding. The host noted that she had forgot to respond but that the house had been ready. We ended up arriving late to our wedding and in a huge rush. I understand check in was at 3 but given my previous notes, better communication would have been helpful.
On the second day, there were a few hours where our plumbing was backed up for some unknown reason; we noticed the shower stopped draining well, and the toilet wouldn’t work (it would near-overflow when we tried to flush). I asked for a plunger, but the host wasn’t yet home, and an hour or so later the situation was fixed (apparently they flicked a switch outside of the house that fixed it). Still, not ideal as we couldn’t use the bathroom for a few hours
- when we showered, the smoke detector kept going off. This was unpleasant and caused us to take rushed and anxious showers
That said, the positive outweighed the negative and we had a good stay. Bidan was helpful and pleasant to deal with. Would recommend!