MyungHee is quite kind and courteous. She upgraded us to a larger apartment the morning of our arrival with no extra charge. How thoughtful! Everything, including the WiFi worked fine. Clean place, convenient location. One bed, as other reviews stated, was unusually hard. and not quite comfortable. I would like to point out, however, that given the location, it is a very good deal, financially. I walked to Wilshire Blvd in minutes. Having a very kind and quick to respond host always makes a person feel welcome. I would stay there again.