My boyfriend and I stayed here for 6 nights. Upon arrival Suzanne was very friendly although we didn’t get to meet Gary, whom a lot of people seem to mention in their reviews. She showed us around the apmt and gave us maps of the city. We got 4 towels for our stay and when we asked for another set she acted like it was a huge problem and literally said “I can’t help you.” She also continued to tell us that we “should really do less laundry because it’s bad for the environment “ and that it’s “never been a problem until now”. Excuse me but we just wanted towels. She said we should really only use one towel for the whole week. That’s gross. She said she was going out of town overnight (understandable) but she was back the same day and still didn’t give us towels or laundry soap to do the towels that we did have. Also might I add, her original ad said there would be bikes for us to use and upon arrival there were no bikes, forcing us to go rent them from a local shop. So while we were unlocking our bikes that were locked up right next to the washer and dryer outside, she heard us from her backyard and automatically assumed we were trying to use the W&D. It went like this- “You guys can’t use the washer” “we’re not we’re just getting our bikes” “are you the air bnb people?” The “air bnb people?” We do have names. And if you’re coming on business or anything, don’t. Unless you want to travel to Starbucks (which isn’t far) for WiFi. She has the WiFi and password in the kitchen and the internet doesn’t work. Overall the place was updated although not very clean but we both clean for a living so may just be nit picky. It’s close to the train station that runs to DTLA and there’s a Walgreens and donut shop right down the street. The free breakfast was a bowl of lemons that were molding, English muffins that were almost empty and a 3/4 eaten thing of butter. Was an ok stay. If you plan on going make sure Gary’s going to be in town.