The apartment itself was great. It is clean and spacious, very minimal decor. It certainly feels more like a hotel than a home. The beds are comfortable and the TV and couch are huge and great for relaxing at the end of the day. The host was responsive and accommodating when needed. The building staff were terrible to deal with. My mother drove 90 minutes to meet us for dinner, but the doorman wouldn't let her come up to the apartment to pee as she wasn't a guest. The next day a different doorman hassled us for 10 minutes because the details in his computer didn't show all guests, even though we provided them to the host and the first doorman. The neighborhood is very rough. As we checked in, a man in a very poor mental state was trying to "swim" across the sidewalk and the doorman said to be careful around him. There was human pee and poop all over the sidewalks in the area. I would not have felt comfortable walking in the area with my wife and children.