First, let me say that the apartment is exactly as pictured and described. It is in a great location in Santa Monica and made walking around great. At arrival, Tomoko was great at contacting me and did a great job of showing me the apartment.

Now, unfortunately, I have some negatives.

The apartment is a great space, but it is super noisy. From the trash trucks loudly driving by in the morning to the people outside having conversations at night, it was very difficult sleeping. Maybe this is usual for Santa Monica, but it was a big annoyance.

Lastly, after our initial meeting, I could not get in touch with Tomoko for the remainder of my stay, specifically on the last day. I contacted her numerous times to ask about a late checkout and got no response. Finally, after not getting a response, I decided to leave, at which time I texted her again to get instructions on leaving and I got nothing. This was a huge disappointment since communicating with the host is a huge factor of the Airbnb experience.