This place was better than I expected. We really had no expectations, was just looking for any place to stay for one night. The place was very clean, and I could tell the host really thought about every detail of the place. She provided several shampoos/conditioners, hair dryer, hamper, clothes hangers, etc. The dining table was even set up with cute placemats. She provided us with directions to find the apartment unit because it can get a little confusing since there are so many units in this apartment complex. She's also quick to respond. If I ever go to Los Angeles again, I would definitely book with her again.