I want to start by saying i never do this - but this stay was a bummer. (If you just want to know about the place itself, it's nice and clean and spacious and amazing)... if you can get inside and get your car parked...
One main issue here is they force you to use "Abode" after you book this. It's a 3rd party property thing. They make you send a LOT of info including a selfie with your driver's license - so be ready to smile. That's not bad but then you get a LOT of emails from Abode. Some with instructions, but mostly a lot of information flooding to you and drifting down in your inbox.
So here is my stay:
I got to the building and used the code. It is a door from the street, a small foyer, then the door to the building. In this foyer, the door was broken. And there is no buttons to push to release the apartment door. Long story short, i was fully stuck for about 30 minutes. I had to call a friend to bring a screw driver and pry the door open. Then we entered the apartment. My car was still outside in "loading zone" while we went for the parking pass in the apartment.
I paid the parking fee and the instructions said the pass was "in a lockbox in the apartment". I was never given a location or code for this lockbox and turned the house upside down looking for it. After about 20 minutes, and calling "Abode" customer service, i finally found it without their help. They were going to "call me back once they reached the owner". I was digging through the multiple emails thinking i was crazy and they MUST'VE sent this lockbox info. But no. So out comes the screwdriver AGAIN. I pried the box open and got the pass.
Some emails were going back and forth with Al but it was all too slow. Once i called customer service, i would've loved to speak to Al directly.
Carried that screwdriver the rest of the stay and used it to get in and out (since we got stuck a second time thinking it was fixed).
I had to do a lot of work on my computer as i was traveling for work and it was night when we got there after a 12-hour day. So this ate into my time for that by over an hour. We had a very early call time the next morning so i was up later than i wanted to and it was a bummer. I had a 12-hour day the next day and was exhausted from not getting enough sleep (even if it was just an hour+ extra).
I was just very bummed on all this. And i rarely get bummed. Sorry Al, hope this helps clean up the process for future AirBNBers.