The pictures from inside the house looks exactly the same, with window covers. The pictures of outside the house is not what it looks like. There are people that live in the units below and have made it their "home", which is a mess. I contacted Doris and received a call from her assistant right away about a couple of little problems crawling in the kitchen and bathroom. They sent out pest control that same day. We did see them the next day coming out which we killed. There were no more that came out that we are aware of. But we did have to check every night to make sure they were not crawling in our suitcases.