I found Amir's responsiveness to my complaints far from adequate. In fact, Airbnb reimbursed me for the unused days due to Amir's lack of help. There were extremely loud noises (compressor like sound) coming from the bathroom area at all hours of the day and night and Amir didn't address them. Also, there was a tenant above me who paced at all hours of the day and night (and perhaps was throwing things around) that woke me up on a regular basis. Amir did not take care of this for me.