Mary is an amazing communicator - she sent us a welcome snack package and sent us a new comforter the same day we requested it. However, the place itself needs work. As soon as we got in the place, we were disappointed to see it felt different from the pictures. The lights were so yellow it made the place really dingy. The bathroom had a centipede crawling on the floor and there was a spider in the tub. The floor was so dirty and dusty my feet were black underneath from walking around within just half an hour of our stay. (It was requested to remove shoes inside). The sofa bed also was full of hair, stains, and we found fruit seeds inside upon pulling out the bed. The actual bed’s mattress was also uncomfortable. Sleeping was not easy as I kept thinking the beds could have bugs in them due to the dirtiness of the place.
Location was a bit inconvenient, no nearby bus stops or train stations. Had to take lyfts everywhere.
We booked because the photos in here looked great but immediately we were disappointed when we arrived. Not sure what everyone was saying about how the place is so clean.
I hope this gets fixed for future travellers.