Nicole and Mike were nice and her place was lovely. The pictures were very accurate and the house was clean. Nicole even left us a little welcome package , with some drinks. Nicole’s response time was very fast. Even though we had an issue with the cooling system(ac) for the last few days of our stay . Mike was very accommodating and temporarily fixed it the next day after contacting them. And assured us it should work For the next 24 hours until he get the materials and he can completely fix it.