Will is a great communicator. Replies pretty quickly if you want to reach him with any questions or concerns. Unfortunately, The interior of the home was a bit of a let-down as far as cleanliness and the "finish". Not sure what had happened but there were a few places on the wall that looked like it hadn't been cleaned properly and the flooring dips in quite a few places. Also, one of the room doors would not close or even lock for that matter. I wouldn't say it was the biggest deal-breaker in the world but I wouldn't place the space that high. Overall, not a bad stay but a bit disappointed with the aforementioned points.