Steven was a great host! We prearranged an early check in and he went above and beyond to make sure we comfortable and taken care of with golf cart available! My dad is handicap and his home is very handicap accessible with a ramp, roll in shower, and a ramp into the home! My dad was great all over his beautiful home! Only thing is that his house in a steep hill m, but what home isn’t on a hill or second story home in Catalina! We managed to work with it and everything went great!! :) thanks so much we will return soon!