Our host made us feel very welcome. There was a cute card and chocolates on the table waiting for us along with bottled water in the fridge, coffe, and tea if we wanted it. Instructions set out for us as well as some books with information about things to do in the area. The neighborhood looks like something out of Father of the Bride, beautiful! The unit is just like in the pictures. SUPER cute and decorated with a modern touch, like a cover to an Ikea magazine. Nice LA artwork on the walls too. You have all the amenities of home. TV, microwave, table, music, ect. The queen bed was comfortable and we have 2 teenage boys who fit on the futon and slept great! The kitchenette was really nice too., my boys took advantage of the dishes and had breakfast. Nice french door that has a panel you can leave open with a screen so lots of fresh air comin in. My boys said their favorite part was Timothy, Regina's rescue Golden Retriever. He was soooo cute and friendly he made you feel like you were coming home:) the last thing that Regina did to make us feel welcome was that she was very helpful with information and even offered to print some Groupon stuff for us of tours in LA.