Exceeded expectations in every way! Customer service, ease of check-in, quality & comfort of accommodations, location… all of it: 5 stars! Jay was incredibly responsive to all my questions, from pre-booking all the way through to check out. The building itself is absolutely stunning, and the unit was perfect for a girls’ weekend with my 2 sisters. Jay’s sightseeing suggestions were amazingly detailed & thorough, and really made our whole trip so much easier & more memorable & fun! As long as you’re prepared for it being a 3rd floor walkup, with limited parking (up to a block away), then you won’t be disappointed. Couldn’t ask for a better hostess. A truly wonderful experience!