I believe Michelle is new to hosting Airbnb. The location was a nice location, very quiet neighborhood. The place had a nice open space layout and nice view. Unfortunately, there was poor communication with the host as she was out of the country while we stayed there for 14 days. The place had very little basic kitchen and house essentials such as measuring cups, cooking utensils, kitchen towels, bathroom towels, etc. Also, when we arrived, all the dishes were dirty and needed all to be washed. Some of our bedroom linen had stains that we had to wash out in the laundry room while the laundry room needed a code to get in, we were locked out of the laundry room and had to wait a full day prior to somebody coming in to unlock the deadbolt, when the day prior we were able to access the laundry room. During our stay, she also had people installing a gate without notifying us, was loud and disruptive to our stay and unsafe while we had kids with us. Disappointed with the stay