Multiple Keys were a pain and no effort was made to communicate which were for what lock. No effort was made to inform guests that parking may be 4 blocks away or where one might find it more easily. We had a 3 block radius and looked for over an hour hoping for someone to leave. Finally our 3rd querey to a pedestrian was helpful, instructing us that 4 blocks away are more single family units. Though we only saw a few homeless it was enough to warrant completely emptying our cars contents. I imagine our 7pm check-in exacerbated the inconvenience. Finally the host indicated that she was available via text but several hours (4?) passed before a response. While it clearly states no refund we texted immediately after booking for several reasons requesting cancelation. The unit includes a substantial cleaning fee yet we were required to take out the trash, hand wash the dishes etc. So we paid 150 for a load or 2 of laundry and maybe swiffering the floors which could not be too bad as we removed our shoes per request. This forced us to walk on the disgusting stained and soiled carpet up the steps outside the door. The unit as a whole is nice, too bad it could not have been enjoyed more. It was quite expensive and one might expect too find something as simple to provide as coffee creamer, bottled water, etc. We were careful to leave everything as requested and took many before and after pics as we were uncomfortable with this host due to her unresponsiveness. We feel a hotel with parking, breakfast, and other conveniences would be a better choice for a similar expense.