Lisa is a Super Host, indeed. I had to leave another unit a few minutes away, due to lack of cleanliness & poor communication. But she & her unit exceeded our expectations-- and saved our trip. Everything was spotlessly clean. The location is safe & only a short drive from LAX. And her responsiveness in a pinch was appreciated. She physically meets you to walk you in, as opposed to sending you through a maize, like other self check ins are. She messages you each day to make sure things are going smoothly. And was incredibly responsive to a minor maintenance issue (a tub drain & plug needed replaced). The maintenance person is in the building and was as friendly as could be. I am glad to have found this unit so quickly and so close to where I was.