I booked the common studio for my parents who were visiting us in Venice. Yuwen was a perfect host, and although we didn't meet in person, all our interactions from inquiring to booking, etc.(via email and over the phone) went smoothly and she was very hospitable. The studio is very well kept, just as nice as the pictures, and with thoughtful amenities and touches throughout. The private outside area is fantastic, as is the proximity to Whole Foods and the nice run of independent eateries on Rose. Hopefully it's available next time I have visitors from out of town!