The one-star rating is due to the fact that the unit should not have been offered for booking. 1. Water Damaged Floor and Furniture. 2. Smelled Musty & Moldy 3. Unit Furnishings Dirty & Dingy 4. Patio Screen torn
Needless to say, Not Super-Host worthy. But what is Super-Host worthy is the manner in which Katherine handled the situation. She re-located us to her upstairs unit. Though we had to cut a day off our trip, deal with the Airbnb customer service for TWO HOURS. Katherine was very apologetic about the situation and was very pleasant to interact with. Photos below document review.