I only met one of Susan's helpers, but she kept in touch over email and text messages, and was always friendly and accommodating. The interior of the unit is really clean, neat and modern, but be aware it is more a guesthouse than a full apartment; you won't be sitting around anywhere inside. The 2nd Street area has lots of restaurants, beaches & is just a really pretty neighborhood to walk in; it is an excellent location that we wished we could have lived in.