Annabelle was very personable, gave me all the information we needed and was there for assistance with things to do, a binder with helpful information but was not intrusive at all. The place was our own with all we needed and more. She had the basics in the kitchen such as oil, vinegar, sugar, tea bags and coffee. There was a jacket, umbrella and backpack , along w games we could have used. It was the perfect home away from home. Thanks so much!! Irmee and liane