J was easy to work with and made the process very easy. The house was cute and clean. The kitchen was stocked with most things you need. There was plenty of towels and fun things for the pool! We did have an issue with AC but she quickly responded and had a repair man that night. The pool was great! clean and fun. The TV was big! Only couple things that arent a deal breaker, but good to know. The pictures make it look bigger than it is. However we did have 10 people and we managed fine. The outdoor furniture is more worn in person than the picture.