Betsy was very reliable and easy to get along with. Her listing is exactly as described and her cookies are delectable!! There were so many welcoming provisions that were there for us, that were totally unexpected. Betsy goes out of her way to ensure guests enjoy their stay in her well located quaint and large condo. Betsy was wonderfully accommodating with our late checkout request too, which made life so much easier for us and is a key airbnb benefit from our experience.