I gave this property 4 stars because the experience was mixed. But for future visitors - Marie definitely deserves 5 stars for immediate response time and helpfulness. She was extremely on the ball. It should also get 5 stars for location and value. I am really familiar with L.A. and this spot is unbeatable in terms of walkability and is also a great place to ride bikes and skateboard. The value for this neighborhood is amazing in both terms of hotels/motels and other rentals. The place is bigger than advertised. Really spacious and clean and anything that isn't perfect is just old school Venice funky and works with a charm. That said. The neighbors upstairs made my stay absolutely atrocious for 2 out of 3 nights. Slamming things onto the floor, stomping around, moving furniture, shouting, dropping weights, you name it. I was beside myself. For 2 nights in a row, there were only 3-4 hours of peace. I found this upsetting and it spoiled my stay. Also, there was an issue locking the door one day, and a door knob fell off in my hand. Some of the lights were not working properly. But that said, this is a prime location and priced fairly. If Marie could get a few details ironed out this spot would be unbeatable. I hope she does.