My experience with Sonder at this location was overall a 4 out of 10. Parking is not provided and vallet was $30 a day. We had to find parking that was 15 minutes away from the hotel. The code that was given for check in the room did not work. The room had stains in the walls and the mirror was dirty. I was in LA for work and the plans had changed, but since my reservation was flexible, I could get a refund for the days that I didn’t I wasn’t gonna need. I made the request to change my reservation to leave 3 days before my stay and left the hotel. They didn’t even responded. I thought that they had accepted it but the request was actually pending until they denied it in the day of my check out day. They waited until my checkout day to deny the request because they didn’t want to give me a refund. I will not be booking with them ever again and will not recommend it to anybody.