I booked this place last minute for my family and I to stay; we're a party of 5. Soon after booking the place I received detailed instructions on how to check in and out as well as information on the place, parking, and food recommendations. the place is actually managed by another party and you have a concierge (in our case, Alex) who was kind enough to help us with any need. The place was fantastic! It was incredibly clean and comfortable! We stayed for four nights and absolutely loved it. I would strongly recommend it. I'd stay there again myself. Although we never met Alex, she seemed incredibly nice and was very easy to reach over message! This is an awesome place! Don't miss out on it!