Unfortunately, my stay with Cristina was highly unusual. On check-in day, I recently relocated from Seattle, WA, to California and was looking forward to arriving in town and checking to take a shower and grab a quick bite to eat. Things didn't go quite as planned; the check-in process was a disaster. I reached out to the host and requested an early check-in, but no avail. In turn, I was forced to contact Airbnb, who got the host, and informed them that they did not provide check-in instructions 1 1/2 after check-in time. I may have overlooked all the amenities offered in the room, but there was no stove or thermostat. I wanted to prepare my meals, and on some nights, it was freezing- but I did not have access to turn on the heat. The windows have bars on them, and they do not open inside. Finally, I received a message from the host in a bullying kind of way, reminding m that I needed to check out before 11:00 am or incur late penalties. In my opinion, this was not a good stay and unbecoming of a super host, and I hope the host addresses these issues immediately.