John and Charlotte were very reactive and gave us all the information we needed to arrive to the airbnb. The big plus is the bikes they lend to the guests, it was truly cool to visit Venice Beach and Santa Monica by bikes.
However we were a little bit disappointing because the room wasn't as bright as on the picture. Also concerning the decoration, it looks more to us like an hotel without charm than a high standard Airbnb Plus.
Anyway clean place and well located.