terrible experience. had issues the whole stay and the host was so unresponsive the whole time and refused to fix any issues.
. there was an alarm that went off every few hours that started at 5am that you manually have to stop
. another alarm that went off on one of the days every minute for over 24 hours which the host made no effort to fix
. tv missing off the wall
. showers smell like sewerage during use
. hot tub was filthy
. no hand towels in bathrooms
. hit me with an extra fee with no notice 1 days prior to checking in, she also took over a week to even return the fee
i tried to resolve these issues with the host over message and give her the benefit of the doubt but she messed me around for 2 weeks and kept wanting to speak on the phone which is a massive red flag instead of in the app. issues were never resolved, a partial refund would've been fair for the 24 hours that the alarm went off every minute.
when paying this much money for an air bnb, you'd expect a certain level of execution and professionalism which was NOT met at all. you get more effort from a host who charges 1/10th of the price.
extremely uncomfortable experience from start until writing this review.