We were so excited to stay at the Malibu beach house, but there were issues immediately upon our arrival. Marc indicated that we could arrive at any time, but when we showed up in the pouring rain at 3 PM, the door was open and the housekeeper was inside cleaning without a mask or gloves. She indicated that she would need at least two more hours to finish the house. Marc said that there was traffic that had delayed the housekeeper, but we heard her say on the phone that she had no idea someone was arriving that day or would have come earlier. Also, water was leaking through the roof into several pots on the floor. Finally the place looked a bit worn and poorly kept. We cancelled and went to a hotel instead.