Cecilia was very kind at every opportunity. We had to check in very late and it was not an issue at all. Place is very well organized and did not feel cramped with the two of us and our fur baby. They had a parking spot in the drive way reserved which is very generous and we appreciated that small detail. Quiet neighborhood although there is a train nearby but we, personally, didn’t mind that at all and never found it interrupting our sleep or anything similar. Overall a very good value!