I'm not normally a person who complains about hotels, restaurants, and so on -- I have never in my life asked to speak to anyone's manager and probably never will -- but this experience was just... beyond. Without going into too much detail, I'll just warn future guests: be sure to ask in advance about the screw on a string you'll need to find in order to access this property. Trust me on this. It's important.
This place looks super cute in photos, but beware: your comfort and safety are not a priority. The bathroom door doesn't close (the broken doorknob is just sitting on a shelf in the closet). One window can't be shut completely. Others won't open at all. There's no bathmat on the very slippery bathroom floor. The bed is uncomfortable. Communication is incomplete. The check-in process is infuriating and might leave you stranded outside. I'm generally not that hard to please, but this was the worst (and most misrepresented) airbnb I've stayed in by far.