Misrepresented via advertising as a standalone apartment studio when it looks like it is instead a conversion out of a small home that appears to be occupied by someone already. When I made the reservation and got the address shortly after, I drove by it in person to see it, and didn’t feel safe in this area so I didn’t check-in at all and decided to cancel. I then attempted to work with the host in cancelling the reservation but they didn’t respond for two days after I made numerous attempts and are now unwilling to offer me a full refund. Definitely my worst experience on Airbnb. The reason for 100% contact is everything is automated from their end, there is not even anyway to talk to them on the phone or reach them, they only have an automated phone number which didn’t help me at all.