Michelle was very easy to work with and accommodate our request for an early check in for an extra fee, which we really appreciated. The place was close to family in the area for a wedding we attended which was really convenient. The pillows and bedding were really comfortable! The only things I'd suggest would be that the kitchen could use more silverware and dishes and the floors needed a little extra washing for babies who were crawling. If you are just looking for a rental house that has the basics, this house worked great!