We really enjoyed our stay. The pictures, description, and amenities are exactly what you'll find when you arrive. The view of the pool area was a bonus. Tay was helpful getting us into the space early, while the cleaning crew was still working. Everything was so-well explained and laid out we had zero questions once we were in. Still, Tay checked in with us before we headed back to LAX, which was a nice touch.
The only negative I have is that the locations is at the edge of Skid Row. You have these very modern high-end condos intermixed with people out on the streets at all hours. My wife saw someone across the street in the process of using hard drugs. I lived in NYC for years and am accustomed to people from all walks. So while I did not feel threatened, I can certainly see why she would. If you're okay with this, book away. Once you're inside it's absolutely beautiful, and could not be more straightforward.