Kathy was very communicative and accommodating. LA was unseasonably cold this year and Kathy tried her very best to make sure the casita was warm enough for me. It still was a bit drafty, so I had to leave early. But I am sure that is an unusual situation, as the So. CA. temperature was colder than usual. The casita is sweet and private, Kathy is a great host, and the neighborhood is beautiful.