The house wasn’t prepared for our arrival, there was no hot water and heating the first day and part of the second day of our stay, which affected our plans, we lost almost a day waiting to take a shower before we go to visit our relatives. Our car (BMW X7) won’t enter the garage because the gate was too small and very badly placed. I had to find parking far away on the street with two kids and a lot of luggage. In the end, Bianca was so nice to remind us that check-out is at 10:00 but she allowed late check-out at 11:00.