Worst Airbnb experience to date. Had to struggle with Airbnb support team for many DAYS! Trying so hard to explain that not only the WiFi wasn’t working for me but that the location was not what was described.
Just to be clear, this listing is actually a “Bait and Switch” operation. Meaning they advertise one nice room, then put you in a room of lesser quality. You will not get what you paid for. Would not book again.
In the end I had to just settle for the refunds based on a lack of WiFi and nothing else... At this point, I was happy to get a refund for the nights affected. As well as Airbnb allowed me to cancel the reserved days for the next month at a full refund. Even though it was only one of many issues.