When booking this place, we chose it for quiet neighborhood and close location to UCLA. In Ben's rules of the house he mentioned: no shoes inside due to wooden floors, no noise after from 10 pm to 8 am.
This was nothing like what we have expected. The tenants upstairs, (which seemed that Ben also airbnb'ing this unit, because he had easy communication with them and told me that they would move by Friday), had a small child who they couldn't control. The child woke up at 5:30 am and started jumping on the wooden floors wearing shoes, waking everybody up. People upstairs didn't care about taking their shoes off or disciplining their child. I contacted Ben asking him to do something about it, because after the second night of no sleeping we couldn't take it anymore. Ben contacted the lady upstairs, as he said, and she told him she'd try to keep the noise down. That didn't happen and the noise continued starting at 5 am again. I contacted Ben again and he said: "He will send her downstairs, so she can explain her strategy. She will be moving on Friday.". We were staying there Monday through Sunday. That isn't acceptable. I don't understand why we had to even have a conversation with her when she obviously wasn't following the house rules. The lady came downstairs and basically told me that she can't do anything about her child and also mentioned she will be having people with other kids over and that it will be loud and there is nothing she can do about that.(Keep in mind the house rules mention no parties allowed). She tried to accuse us of not understanding what it's like to have kids and that we basically should suck it up and deal with the noise. She had people over, they didn't take off their shoes and the noise kept going until after 10. The next morning the same jumping continued and the behavior didn't change. We slept 2-3 hours while staying at Ben's place.
Most of this trip we got little to no sleep. The host couldn't take care of the issues from his other tenants and overall it ruined our vacation in Los Angeles.
Other than that, the place was clean and spacious and in a quiet neighborhood. But the refusal to fix the issues and constant noise(like hammers banging on your head) was very unsatisfactory. Would not recommend for such a price.