Cassia had very good communication via text or through the phone from the very beginning. An issue arose with the cable connection and she was quick to resolve it after I texted her.
When I first met her though, I found that she was a bit overzealous re-explaining the house rules and making sure that I was aware that I could be the only guest on the premises and if my dog urinated on the bed, I would be charged. That is why there was a greater deposit made to cover any "accidents." Maybe she had a bad experience with another guest before, but I didn't need to be reminded when I had read the rules on the listing and they were clearly printed on a laminated sheet on the table.
The pool area was beautiful, but there were quite a few people walking in and out of the yard so it's definitely not private and I didn't feel comfortable enough to use the pool.
There is also an office attached to the guest house which you can clearly hear the voices if in the "kitchen" area.
The "kitchen" area was more like a hotel room set up with just a mini fridge, microwave and a few amenities like dishes and cups. There is no "kitchen" sink so if you use any of the dishes, be prepared to wash them in the bathroom. The bathroom was very small with the toilet right in front of the sink/vanity so you cannot stand in front of it. The shower was also finicky and it took awhile to find the balance between hot water or strong water pressure (less hot water = better pressure).
The bedroom was comfortable and the bedding was very soft and luxurious. The AC was loud, but kept the room nice and cool.
A garage storage unit is also connected to the guest house which, if anyone was in it, only a wall separated the garage from the bedroom, so you can clearly hear anything going on there. The door to the backyard was also in close proximity and can be heard opening and closing very well.
Overall, the place did its job and my dog and I had a place to stay while my condo was fumigated. For longer stays (longer than 3 days), I don't know if it'd be the right option.