Gordon was super helpful and responsive before we arrived, answering messages very quickly. The cabin is cute and comfortable, providing a back-to-nature feel along with all the modern comforts you'd need. We had breakfast on the deck overlooking stunning scenery. Wifi worked well, shampoo and towels were provided, the water was hot--all amenities were great. The area, Topanga, is really cool, as I've written in another review: rustic and gorgeously scenic, but just 20 minutes from Santa Monica and the urban metropolis of LA.