This space looked even better than the pictures! So beautiful and stylish, with an open floor plan. Mel communicated a lot of information beforehand and there were some forms to sign which was inconvenient as I was coming straight off a flight etc. The overall check in process seemed a little more tedious than other places I had stayed because of all the information, but all in all Mel was available for questions and concerns I had! Also, the address listed on the ad was not the actual address the apartment was at, which was misleading and resulted in my going to the wrong address at first. After check in the stay was seamless though and I loved the apartment!