PROS: Thomas was extremely welcoming. Stocked their little mini kitchenette with disposable plates and such for us, even bought some games anticipating our arrival with our kids (and the kiddies played a couple of them-- went through that cabinet thoroughly for fun). They had some utility work being done on the street where guests normally park and enter, so Thomas had us park in their gated and monitored (via security camera), drive. He had exactly the right measure of "hello and welcome" and then gave us our space. Water in the fridge for all four of us, and TONS of clean linens (and the sheets in the main bed were like 1000 thread count). That's the keyword for this place: CLEAN. If you care about cleanliness, this place is for you. The neighborhood had every kind of food you could possibly want, with a Kroger store (Ralph's) a short walk away-- all the strip mall staples you want like Jamba Juice and Starbucks, and a ton of independent pot shops for ramen, vegan food, etc. Universal was a doable walk-- even at the end of the day after walking through Universal Studios-- with a 13-year-old and a 7-year-old. So the big pros were CLEANLINESS, PROXIMITY to UNIVERSAL STUDIOS, and GREAT WELCOME. Great linens, delightful room (very light and bright), and back porch was very cute, but we didn't have time to really enjoy it. Thomas was very accessible via text or phone call, and any requests or questions were promptly answered. This is a working house, as they put it, so if you have requests or concerns-- just text 'em. They responded pretty much immediately.
CONS: Two cons-- one tiny con was the lack of good TV which is already noted accurately in the listing-- their TV is beautiful and wall-mounted, but you'll choose between Korean news and Vietnamese talk shows. No DVD player or cables for us to connect our own portable player (which we had). NOT A HUGE DEAL as most people have tablets and smart phones (which we also had)-- consider bringing connector cables if you have a portable with you. The other concern was the Jack and Jill bath--*accessible only from our side as it was locked on the other side. We suspect this is partly why the rate is so awesome-- For this great price for a couple night's stay in this area for a super clean room, it's doable, and wasn't a deal breaker. If you want more privacy and will spend a lot of time in the room or have kids, keep this one in mind. All in all, would stay here again.