We had an AMAZING time staying in Malibu and AvantStay was always available when I had questions. Our first night there the power went out in the area and I use a CPAP machine at night...can't sleep with out it. The power company didn't expect power to be restored until the morning and AvantStay put us up in a nearby AirBNB. Completely saved me from having a horrible night and I deeply appreciate them going above and beyond. I can't wait to come back next year!