The correspondence before our stay was good. The house was accurate according to the photos which was very nice and the location was very good for us.
When we arrived, we were a bit surprised on what was available for our use (after staying a month in many Air BnB places). The kitchen was poorly equipped, the refrigerator had his food there (we had to clear a few shelves for ourselves) and the floor was dirty. We swept all over before unpacking. The refrigerator door did not close and we had to lean a chair on it all the time. Luis had someone come to fix it with no luck and no further efforts were made in fixing it. We were a family of 6 and stayed 6 nights. We had the feeling that Luis couldn't be bothered and he even confirmed that he is not interested in doing this anymore.