Jeff and Susan are very nice and helpful people. My parents and I spent 4 days with them and their lovely dog Cali in the beautiful house. At first, I was worried about the communication, since my parents don't speak English. I raised my worries in the inquire, and Jeff responded quickly with some foreign guests examples to make me feel comfort. In fact, they are so nice that my parents are very satisfied and appreciated with the house. Everything was well-prepared and detailed: they offered hot water, bread, and fruit in the kitchen; shampoo, conditioner, soap and towels in the bathroom. Susan also gave us a coupon book for the nearby outlet! This place is perfect! High recommended!!