The room was not very clean when I arrived including a good amount of pet hair. There were also missing amenities that were supposed to be present in the kitchen area.
Joshua took care of all my concerns the next day, a cleaning lady arrived, and all the missing equipment was brought.
Joshua was always available for my concerns throughout my stay.
There was an issue with the electricity going out several times during my stay. I'm not sure about the cause but Joshua did get it back on when I messaged him.