This was my first negative experience with Arbnb. There was no key where I was told to look for it, and when I got in touch with Wendy to tell her this, she suggested that I cross the 8 lanes of traffic that are next to her condo unit so that I could “get a salad and wait for her”. She said she could be there in “about 30 minutes”. I had a huge suitcase and didn’t want to walk that far with it, and I also had dinner plans, so I decided to wait on her concrete step. After 90+ minutes no one showed, so I left and went to a hotel. Not a good way to start a trip.