We were looking forward to staying here and arrived after dark. The house was pitch black and none of the lights worked throughout the entire house. Also the heat didn’t work. It was so cold and we tried to turn on the heat but it just blew cold air. The back door was also unlocked and open leading to outside. It felt unsafe. We called the emergency line and got ahold of someone right away, but they didn’t get back to us for over an hr with no answers to help us figure out how to solve the problem. Had to find a hotel at 11pm for 5 ladies. We were very frustrated and disappointed with our attempted stay!