Nina and her husband were completely rude and disrespectful to my family. I let her know that i would not be able to attend and that my sister is who she should contact and i provide her with her phone number. We booked this house March 25, paid half upfront and the other half 2 weeks before the trip. On July 13, my family arrives at 3pm to a house that is not not ready for check in and still being lived in, it was filthy and smelled animal pee. Nina’s husband cursed my family out and kicked them out and off of the property within 5 mins and cancelled the resorvation with no advance notice which left my family out of $1300 and nowhere to stay during the duration of their trip and having to spend more money on a hotel. Her husband only wanted to refund a partial credit as if we had cancelled the refund. The house as advertised on the airbnb website is not what we arrived to. Then Nina proceeded to message me being disrespectful after i told her that her and her husbands behaviors and attitudes towards my family was completely unacceptable. DO NOT STAY HERE! Worst Airbnb experience ever!