Nika and Austin were awesome! Communication was very prompt and they even let us drop our bags off early. They were warm and welcoming right from the beginning, offering restaurant recommendations, coffee, water, beer, etc. Nika brought our bags up to the room while we were out and about for the day which was very nice. Room was clean and comfortable, we shared a bathroom with two other guests but it was not a problem. The location is wonderful - a block away from the Venice Beach Boardwalk and about 25 min walk to Santa Monica. Would definitely stay here again!