Jacob was responsive, flexible, and kind. The room is large and bright, and the private entrance at the back was perfect for us. It's blocked off completely from the rest of the house and felt very secure. Parking was easy, and Jacob had a guest parking pass for us to use. There is a microwave and mini-fridge, along with dishes and silverware, but no place to cook, which is fine because there are plenty of restaurants very close by. There is both a heater and a fan, plenty of bedding, and the closet is huge. Overall this was a great stay and I would highly recommend it!