I feel as if due to the view and location, this host feels he can treat his guests rudely by not responding to their issues (whether he agrees with said issues or not) because that’s his responsibility as a host. I still have no response for the issues we had and we left his air b n b at 5:30am due to the uncomfortable bed and not having toilet paper. The view of course is gorgeous in his backyard, however for $256 the small room with no windows and no ac was uncomfortable. The bed was extremely hard and so were the pillows. There was a small fan, but it hardly circulated air. The tv was very small and a computer screen on the wall. I just expected more for the price. At least a comfortable bed. The listing says a queen bed, however my bf and I barely fit on it. It was definitely a full size which made the heat even more uncomfortable due to having to sleep so closely to each other in order to not roll off the bed. I know it is a full size because my son has a queen bed and I sleep in it with him sometimes. How can one not tell the difference between a queen, or a full? It’s pretty obvious. I tried to ask for a partial refund, we were In the room for four hours until we decided to leave, but the host would not even respond. Or address the issues we were having; he just denied any refund whatsoever. Air b n b claims he sent pictures of the bed, but it could be any number of beds he has on his property, and not the one we slept in. I noticed good reviews on this listing, so perhaps those people stayed in one of the other rooms on the property. We were in “the Venice” room. You always take a gamble with air b n b listings, but the size of the bed and how uncomfortable it was, was the biggest disappointment. We should have just booked a hotel room for a good night’s rest and cooler sleeping arrangements. Unfortunate that the owner could not in good faith and compassion, consider a refund since it seems he is cramming as many people on his property to make money and does not care about air b n b’ers comfort.