Laura was very communicative which was great. The place was way too much room for us. We thought it would be a bit more luxurious but this is better for a large family or group that's emphasis is time together. Lots of beds in every room etc. It felt like the beach version of a ski lodge. I think check out is too early, especially when only 2-3 people are staying in a 30 person house. $75 for an hour late check out seems stiff on a small party. Clean and functional no nonsense towels, bedding and beds. The pool and hot tub looks better in photos, sorry...Good for kids of course.