Nick was very accommodating of our last minute request and was there to greet us when we arrived. He was very nice and gave us full use of the living rooms, kitchen, and laundry room. The bedroom and bathroom were very clean and just as advertised. He also had helpful little notes all around the house to let us know where we could find things and what we could use. Only recommendation I have for future visitors is to be careful of the hot water in the guest bathroom because it gets SUPER hot!