"Superhost" may be an understatement. I needed to rent an AirBnB while my mother was visiting in town, and I have to say that Alina made us not just feel like we were in a well kept location, she made us feel like an old family friend was visiting.
Rest assured I am not saying that she was hovering or was overly eager to engage: we felt that the space was totally private and secluded (it is), but when we needed to reach out with questions, Alina was quick to respond and also went so far as to offer my mother a lift.
Now, let me be candid, I would never expect an AirBnB host to offer a lift to any guest, and it was probably because I had rented the space for my mother who is affable, but it really meant a lot knowing that when I was at work that my mother had that option.