The Airbnb was in a good location and looked as described. We ran into a few issues and Saynaz was very quick to help troubleshoot. Our primary concern with the Airbnb was finding multiple areas of rat poop throughout our stay - in the kitchen, couch, and room. We took photos to ensure it can be remedied before the next Airbnb guest arrives. The only other scare we had is the Airbnb next door didn’t follow instructions into their Airbnb and tried to enter ours while we were home, causing quite a panic. Thankfully Saynaz acted quickly to solve the issue.