The pictures are accurate. The unit is sparkling clean and well appointed. The beds are comfortable. Sara responds quickly. The location is great. The only problem is that there is no central or baseboard heat and the electric plug in heaters are not adequate when the temperatures in L.A. are in the 60s/40s. However, Sara has said she will be rectifying the situation and, if the weather is in the 70s/50s, it shouldn't be a major problem.