One of the main reasons I booked this spot was for the jacuzzi. We turned it on as soon as we got there (per the instructions) since we knew it would take a while to heat up, but even after 3, 4, 5 hours it still never fully heated up and was lukewarm at best.
I messaged Chelsea about it and apparently if you press the buttons incorrectly, it causes the system to lock, which was not mentioned AT ALL in the instructions. I was embarrassed and disappointed as I told my friends to bring a suit and that it would be part of our night activities, and was the reason we were willing to pay more for this spot.
Additionally, one of the chairs in the patio was broken and we only found out once somebody tried to sit on it, as well as another chair in the kitchen that was unstable and had a screw come loose once someone sat in it.
The place itself is really cool and modern and has a great vibe, but for what we paid we were absolutely disapppointed that a partial refund wasn't offered.