Hotel is nice, location is ok. Left a personal item and called immediately after check out, I knew where it was but they still directed me to a lost and found survey. They didn’t go into the room even though I had just left and called from the airport asking them to please go get it. They didn’t bother. Said they’d call if the cleaning staff found anything, and of course nothing was reported. Besides that incident, the stay went well and I thought the lobby staff was very kind.