Vivian was so prompt when answering my questions and concerns. I had an event at the East LA College and it was only 8 minutes away. Place could have been a little clean, the sheets in my room had stains so I had to remove them and I would suggest that if you get cold at night to bring an extra blanket, house can get a bit cold especially during the month of January. Other than that I really like the special touches like fresh flowers to the place and they had little things that we could nibble on.