We are a family of 6, and we stayed at Francesca's home during October for 6 nights
The house was great, and everything we needed was there. The Washing machine and dryer were new and worked perfectly. Each one of our kids had his/her own space and bed. Francesca arrived on the first evening and gave us all the instructions regarding the house. The garden was perfect, and we set there for hours every day. A week before we arrived Francesca contacted us and notified that one bath is out of order. She suggested that either we can cancel without any cost, or that she will give us a partial refund, and this is what she did - we think this was a very honest and transparent gesture.
The location was great - the neighborhood is very quite and the neighbors were very nice to us. Also when driving to Hollywood or Universal or Santa Monica - we had no traffic jams.
I will definitely go back there when I will be in LA again.