Cinthia's home is a nice room in the downstairs of a townhome. I was in town for a friend's engagement so I wasn't planning on needing anything other than a place to sleep and change. Sadly, we had some difficulty in just that amount of time. Cinthia was extremely nice and quick to respond to help us get to the unit. However, the second day was not quite what we expected. When we walked up to the common area to relax/ make breakfast, there was a person we hadn't met yet asleep on the floor in his underwear until 10AM. Later that day, a dog we hadn't been made aware of was in the house. When i tried to pet it, I was immediately bit and needed to clean and dress the bite as it broke skin. Cinthia was apologetic and gave me the Neosporin and band-aids I needed but I wasn't expecting this as a possibility in a unit with no animals listed to know about prior to check-in. Other frustrations with the house were not being able to get hot water in the shower and extremely loud music being played from upstairs during the day