This is a mixed review. Nicolette herself was incredibly nice and I had a great time chatting with her and getting to know her sweet, elderly dog Stella. The house was beautiful and in a great location. The room was very clean and a pleasant place to stay. However, the main issue I had was with her husband. I came back late one night and my friend was helping me drop off my purchases from the day. She pulled her car into the driveway to quietly walk them inside with me as I couldn't carry everything on my own. She had just dropped stuff off into the room and we were planning to head back down to say our goodbyes when Nicolette's husband banged on the door to the room, and I mean he really slammed into it, and yelled "you need to move your car, IMMEDIATELY." It was around 12:30 a.m. and my friend and I are both young women. The reason we pulled into the driveway in the first place was for safety as I don't know the area at all and to reiterate again are both young, petite women.
We were startled and immediately went out to the driveway, where he was waiting, clearly having just gotten home. Before I could even begin to get out the sentence "I'm so sorry, she was just helping me drop something off" he began yelling over me, stating how it was unacceptable and I had "NO RIGHT" to park the car in the driveway. Now I understand his frustration that he couldn't pull his car into his garage. However, it isn't like I left a car and was blocking him for several hours- he was inconvenienced for maybe a total of three minutes, the time it took him to climb up the stairs and knock on the door to ask us to move it. I'm not sure why he didn't just use the app to message me. He seemed to be have no consideration that he was essentially standing in the middle of a dark street, yelling at two young women, one of whom is a customer.
I accept that I have "no right" to park in his driveway, that's my mistake, but he could at least hear me out and give me the bare minimum respect of not raising his voice at me over such a minor, solvable issue. Every time I tried to speak I was cut off and his tone and body language were incredibly dismissive and honestly downright scary. His anger really shook my friend and I. She pulled out of the driveway and left immediately (again, this entire exchange took place over less than five minutes) and I did not feel comfortable for the remainder of my stay.
If you are willing to be an Airbnb host, which Nicolette and her husband clearly are regularly, you should be able to communicate with guests without raising your voice and demeaning them in such an aggressive, threatening manner. This whole experience really put me off Airbnb and in the future I will consider a hotel over being disrespected and treated like I was a huge inconvenience instead of someone who was paying for a service. For Nicolette's sake, I hope that her husband was just having a bad day as his behavior was truly unacceptable considering the situation and very frightening.