So… this trip taught me to never stay in an Airbnb owned by a company rather than an individual. There were automated emails that conflicted with what a human had already told me, and that ignored the fact that I had already taken care of the paperwork. The human I got emails from was full of platitudes but was unable to give me helpful information. And there were tons of ways in which they cheaped out. And one dangerous situation that wasn’t resolved for three days. (Actually, it was the same dangerous situation in three places in the apartment!)
- only six bath towels
Nails sticking out of floor in three spots
Broken transitions from carpet to wood floor
Took three days to get it fixed
When the repair happened, no one told us
Repair crew left some extra cables they had cut on the floor in the public hallway
(I wonder if this is part of why three of the four tenants we interacted with told us how much they dislike Airbnb, and (true or not, I don’t know) that it’s against the rules to use units in this building for Airbnb
No butter, oil
Tiny amount of silverware
Tiny number of hangers
Stains on the walls from a table
Enough dishwasher soap for four loads
Tiny amount of laundry detergent
Slats on the blinds kept falling off.
Door doesn’t latch unless you pull it closed, though it’s sprung, so it seemed like it would close itself. Only discovered this when we returned to the apartment after being out all day.