This was my first Airbnb experience and the loft was beautiful and more than we could have asked for in regards to space, convenience, and comfort! Emily was very nice and accommodating-plenty of towels, access to coffee and tea (among any foods and snacks she had available in fridge and pantry), and key pick up and drop off was a breeze. She is also a wealth of knowledge and met us at her place to drop off the keys and stayed to answer all our questions (and we had SO many and she had SO much to share!). You can tell that she cares for her place and she wants her guests to feel that this is a home away from home. There were four of us in her charming place and we all agreed that her loft enhanced our experience in LA! Thank you, thank you, thank you! :)