Our flight was delayed over 5 hours and we missed our connecting flight to Jeff's place. When we had access to our phones on the plane we contacted Jeff to let him know the situation. When we finally landed at 2:00 am we were over a six hour drive to his home because of our missed connection. He graciously offered for us to still come to his place no matter the hour, but we were just too tired to drive there for one night, well it would have been one morning's rest. Jeff always responded immediately and was very kind and understanding.