Everything was delightful. The Casita was clean and decorated BEAUTIFULLY. There was a welcome basket in the fridge explaining everything we needed to know while we were there a few places in case I needed to pick up anything while I was there. She was available and helped very quickly both times I needed her. check in and out was super easy and problem free. I would definitely stay here again next time I'm in LA. The parking for confusing with all the hills but we found a spot very close every night.