We were Carmen’s first ever guests at her beautifully remodeled house. As such, a few items were missing or needed immediate attention. Carmen and her family (who help her manage the property) were very responsive and addressed the most critical items within hours. Some of the items were not as urgent, so we hope that they will be addressed soon based on a list we provided to Carmen upon our departure. The house is located in a quiet neighborhood, yet has easy access to whatever one may need, including supermarkets, pharmacies, restaurants and more, and is conveniently located only minutes from Universal City Walk and Universal Studios, for those planning to head there. The property feels fresh as it has been recently remodeled and is very clean. The furniture is very comfortable and tasteful and the appliances are top of the line, including a very convenient washer and dryer. Carmen added a microwave (not pictured in the photos) at our request. Carmen also provided cleaning products, basic toiletries, robes and slippers, extra blankets and more. The front porch is lovely and the backyard is cozy yet beautiful, and includes a fruit tree and great lounging furniture. Carmen’s house was a perfect option for our family of 3 plus our small dog; however, if you have 5 or more guests, we recommend consulting with Carmen on whether enough beds are provided for all/what the sleeping arrangements would be, as we only saw and used 2 beds, one in each room. Thanks Carmen for allowing us to enjoy your house—we hope to return to it in the future!