We had several issues during our stay- some of them major. The aircon quit working and it was fixed the day before our departure. It became muggy and unpleasant in the house specially in the pm.

Power in the kitchen turns off and on due to weak circuit breaker system-according to electrician. it was not fixed. One day we spent around $100 buying breakfast and lunch for a dozen people since we cant use kitchen appliances

Ice and cold water are not dispensing. You wont realize how tough it is not to have ice until you lose it. Again we spent extra buying ice and lots of bottled water.

The worse thing is that I got embarassed since my guests had to suffer the discomfort caused by these issues. I rented a house 3 yrs ago in Orange CA and it was a very pleasant experience.

Due to the extra expense caused by these issues (buying food, water etc) I asked for a refund for one night (around $220). Doris offered to credit my account for $75 credit. We haggled and she increased it to $100. I spent a lot of time and energy (instead of being full time on my son's wedding) on working with our rental issues that I got tired arguing with her. I should have filed a complaint with airbnb for more refund but as I said, I got tired of emailing and haggling.

In fairness, the house was clean and has enough beds and cots, and new pots and pans.