It's a lovely garden studio, very well-appointed. You're next to two or three other rental units, but it doesn't feel squished, and there's a great outdoor space. The spiral staircase might lead you to believe this is a duplex; it does not in fact go anywhere. That doesn't make it any less of a space.

As for Robin and Tim, I can't offer any feedback as I never had any communication with them. I sent an email via the app to ask for an early check-in and didn't hear back, but who knows -- this may be the app's fault.