Nice looking place that could be a good fit for working professionals. Unfortunately my reservation was cancelled on the day I was planning to check in and was given to some other guest.
For context: I'm a working professional and out of respect to the no overnight guest policy asked the host if I could add a family member as a registered guest later in the month where they could stay with me. The host said no, which is fine. What isn't fine is that my reservation was then cancelled because I didnt reply for an hour being in the midst of a work day. When confronting the host on this, they gave me a bunch of reasons why I would probably be happier elsewhere as if I was very naive.
This same day cancellation took several hours out of my work day and had me working from my car into the evening until I found somewhere new (as my existing rental ended).
The Airbnb host is quick at messaging and the place is nice, but there's someone in NY who owns the property and calls the shots leading to poor communication and issues.
Mistake happen when renting a high demand property, but the communication from the host and the reasons they made up alongside the cancelation are a big problem.