While we enjoyed our stay at Carley's place, Unfortunately, we had a misunderstanding with the host regarding some of the signage in her kitchen. We noticed there is a sign instructing guests not to use the garbage disposal. We understood it as to "not turn on the garbage disposal" and was very careful to not use it. While washing our dishes, some food from our plates went down the drain without our knowledge, normally this isn't an issue. After our departure, we received an angry message from the host accusing us of intentionally ignoring her request and clogging her sink. We were surprised to get her message and explained that we simply misunderstood her signage and did not mean any harm or disrespect to her home. Regardless of the misunderstanding, we made an effort to resolve the situation, by offering an additional cleaning fee to make up for any inconvenience. We expressed our sincerest apologies for the misunderstanding and said we'd also pay for any plumbing services. Unfortunately, the host did not seem interested in resolving the situation amicably and did not respond to our multiple attempts to reach a solution. Instead of coming to a resolution, the host then made false accusations of us "Dragging mountain bikes through her home, leaving the floors filthy." We've traveled with our bikes to many Airbnbs, and have had nothing but great reviews about our respectfulness and cleanliness. (You can go to our profile to see) During our stay with Carley, we were also very careful to store our clean bicycles on the porch. The bicycles were CARRIED (not wheeled) carefully outside and were never moved until our departure a week later.
We would advise against any guests traveling with a bicycle to stay here because unfortunately, this host might have an issue with it, despite having no policy against them in the rulebook. While we really enjoyed our stay at this residence, it is not without its imperfections. We would advise against staying here if you plan on doing any cooking in the residence. The kitchen has no usable counter space, the sink and drying rack cannot be used at the same time, and the cookware is not in good shape. We also noticed the bathroom has a large number of ants in it during our stay, and the water in the shower takes several minutes to get warm.
We did enjoy spending time on the balcony and the location was wonderful enough that we were able to look past those flaws and inconveniences. Carley's place is a neat experience for a central location in LA with a view. But I want to advise guests to take some pictures and video checking in and checking out to be able to ensure you have evidence of your stay to protect yourself against any misunderstandings with this host because she has been difficult to communicate with.