Sebastian and Roberto rock, the were so accommodating on anything I needed. The bed is amazing, I loved it so much. My room was clean, quite had a fridge and coffee maker, if I wanted to cook, I just went into the kitchen and cooked (twice) Roberto helped me on where things were. The air conditioning works great if it's hot as well. They loved my small Parrot (who stays in his carrier mainly (His name is Ezekiel) and even watched him when I was out a couple times, they fell in love with him especially Sebastian. I would recommend this place to anyone, you won't be disappointed.