Sarineh was very quick to respond whenever we had questions. Unfortunately, the listing did not mention that four other rooms in the BnB would be rented out by other guests (all sharing one single bathroom). Additionally, the large "basement" room (which is just an adjacent room) was much colder than the rest of the house, but despite that we were unable to use the heat as we needed to sleep at night because of the other guests. Sarineh suggested we purchase our own space heater, which did not seem fair to us and that she was accommodating us as much as the other guests. Nice person, but the hospitality just wasn't quite there.