Communication was very easy. However, an AC was in the description when we booked the house - which is why we booked because it was so hot. When we arrived we asked and we’re told it would be fixed that evening and a big fan was brought to us. However no one came to fix it that evening or the next day or the day after that. After two days we were thankfully moved to another one of the properties which we were grateful for. We just would have preferred the AC not being included in the description.
The fridge also was full of food from the previous visitors in the house.
The overall area is a nice area and you feel safe in it