We spent 6 nights in october and everything was just perfect. The location is near all main access and Santa Monica beach. We never met Julie but she was always available by phone and she was very kind to be sure that all was fine with us. The room is comfortable, clean and has all the appliance needed. They provided us a pack n play for our baby. One thing to improve is the wifi signal, I had to work some days and it was an issue. Overall the experience was fantastic, just what we expected.