Tina was very friendly and responsive! The studio apartment was not bad but not good. There was a huge overpowering and unpleasant smell that reminded me of a public restroom. The bathroom had a lot of hair on the floor and it was also very cold during LA winter. No heat in the apartment. The location is okay but far away from everything so be prepared to have a rental car. All in all, it wasn’t bad but you definitely get what you pay for. Knowing this now, I definitely would have just paid a little more for something that is a lot cleaner and closer to prime locations.