While the location is excellent (in the heart of West Hollywood), the check-in process and cleanliness were not. We were told the day of that we would not be able to check in during the advertised time, which pushed out our plans for the day about 4 hours. We were made to feel as though we were the burden when it was actually poor planning and communication on the owner’s end. When we did check in, we noticed a subtle smell of urine which seemed to go away in a few hours. Towels and sheets were clean. Our stay was going well until the last night we discovered two massive cockroaches crawling inside on the floor and the ceiling. Disgusting to endure. TLDR great location and value but cleanliness and communication was not up to basic standards.