I booked with Christian 10/7-10/9/2022 check in at 4pm. Initially I was able to request an early check in, in which Christian complied he would work on & waited a unhealthy amount of time for him to grant it. Ultimately he did not confirm the yes or no to the early check in until standard check in time. Upon arriving for check in at 4pm, we were informed the unit was not ready for our arrival. We were asked by Christian to wait outside or come back until the cleaning crew (which had not arrived yet) to finish cleaning the unit for our stay. We had prior engagements & only wanted to check in, change clothes, & put our groceries in the fridge. Christian allowed us access well after 4pm to do just that. Once inside we then realized the place had been recently checked out of. Unit was dirty & had ants. We sat our things in the living room, got in the shower with slides on & was then greeted by the cleaning crew all within the span of 5mins. The cleaning crew informed me they would be no longer than 30mins. We got our belongings & let to our reservation. Christian informed us he would accommodate us for the delay for check in & unit would be ready & to look out for his call later that day. He never called. We have video & pictures from our stay & though the unit was nice it was unkept. Also Christians communication was poor but we made the best out of the situation. hopefully this helps. Rate: 2/10