I was not going to give a negative review if things were handled appropriately, but here we are. Firstly, this was supposed to be a place I would call my home for 2 months. I was very excited and much in need of a vacation, the listing looked great on Airbnb, but it was anything but that. When I first entered the listing, I noticed that all of the shared spaces were dusty, utensils and appliances were dirty, and it just looked like it it didn't get any TLC for quite some time. I brought this up with the host, expecting any ideal host would apologize and hire cleaning immediately, but this did not happen. Sanni gaslighted me and insinuated that maybe this wasn't the "right place" for me, as if my own discomfort was my fault. I decided to let it go as I was afraid she was trying to push me out all because she wasn't following Airbnb's 5-step cleaning process. A few days later, after getting into bed I noticed that I felt something at my feet. I pull down the covers to discover that there was dirt in my bed!! After pulling the sheets off, I also found dirt underneath and someone's used condom wrapper (ew). This was horrifying for me to find, especially as someone who has severe allergies and a skin condition. Sanni's response was very nonchalant and again suggested I find somewhere new. I was in contact day and night with Airbnb and Sanni, practically begging her to find someone to come in and clean the space. She was not proactive nor seemed to care about any of the issues that I was dealing with. I suggested that I could locate and hire cleaning if she would reimburse me for the service, to which she agreed. Now that I've moved out and in a more comfortable stay, she suggested that we split the cleaning cost and refused to sympathize with my situation. She even had the audacity to mention how much money she has lost from this situation, a situation that is completely her fault. Mind you, I moved out the next day after cleaning and did not even stay the night before I left, so I'm not exactly sure why she would think this would be fair by any standards. I was in shock that someone could treat a guest, much less a person, with such a lack of care, respect, and kindness. I've resolved in my mind that Sanni probably just isn't that great of a person :(. What's more is that a swarm of flies kept entering the listing. I probably killed over 80 flies during the span of 3 days. Again, Sanni did not seem to care and refused to hire an exterminator, disregarding the fact that the space was practically unlivable at this point. In all, it was a horrible stay. I feel bad for anyone who has to deal with someone like Sanni. I was immensely stressed, running back and forth trying to resolve her listing's issues on my own, was moved to tears by the all the problems I was facing, and I did not receive so much as an apology but am instead down a lot of money because Sanni refused a full refund or to return the full cleaning amount. I was patient and kind to Sanni throughout the whole process and was met with a slap in the face. I would stay as far away from this place as possible if you're a person who values cleanliness, kindness, and not being attacked by swarms of flies in a place they're supposed to call their home.
Only plus is that Brad, the long-term tenant was very helpful and a nice guy. Otherwise, BEWARE.