Unfortunately, our stay here was rather disappointing. The initial charm of the decor the photos provided quickly wore off as the neglect of the overall space began to sink in.
I considered not writing a review, but after so many things piled up, I feel it is important to let fellow travelers know what to expect. Upon our arrival, I was excited to enjoy the 'tranquil' outdoor space but was disappointed to find trash cans in the yard area and actual trash scattered throughout the yard. Inside, the problems are replete; the living room rug is extensively stained, the dishwasher door is held together with paper towels (and therefore inoperable), the washer/dryer door is held together by scotch tape, the bathroom handle door came off after our first night, the toilet flusher is about to fall out, and the door to the second bedroom is 3 inches from the floor (yes that's right, as if someone added a door that doesn't actually fit the frame).
I communicated my initial findings with Mason and he did send a friend over to fix the bathroom door handle and offered to send the housekeepers for an addition visit. Considerate as this was, these gestures were not helpful for our situation (I work remotely and the friend arrived without notice – in the middle of a meeting) and in the end, it all felt too little, too late.