The owner was rude to my son when he checked in... I guess they expected him to just use the code the first time and didn’t give him a tour of the home to show him want we’re allowed sections of the home and what we’re not allowed instead there gave vague written instructions what we could use in the home. Also they didn’t give him instructions how to use the key pad for the door so he was locked out of the house for an hour until I woke up and got the message he couldn’t open the door with the code. Didn’t see the family much but could hear them on occasional but felt uncomfortable to move around the house.