Nathan had a lovely place! We had trouble at the beginning because the cleaner didn't show up. Nathan quickly fixed it. He offered to give us a free stay. So he had another cleaner come the very next morning. We didn't want to take the free offer because we like supporting people's business also. So we met half way and got a discount instead. He quickly fixed it and showed great communication skills. I am very happy on how he handled the situation. Overall the stay was awesome and had a great view of the city. I would definitely come back!