Worst Airbnb experience EVER！This host is bad at communicating both with clients and her own staff. In our experience, the act and word from this host to us was extremely rude, self-centered, unrespectful, unprofessional, and even somewhat bossy. She never think about her own mistakes, rather, all she did was to roar and blame at clients.
We arrived two hours early and wr communicated with the host the night before if we can store stuff temperarily. She agreed we can do that but would not be able to access the room. During check-in, there was some miscommunication, and the host argued we should not access the room, however, we did not chose to put our luggage in the room, rather, it was her own staff that greeted us and guided us to put things in. No matter how we communicated that we were given permission by her OWN staff to use the storage room and guided to the room, she did not stop blaming at us. And she said, 'I AM THE BOSS'. Excuse me, you are not my boss and you are not a qualified boss if you don't communicate clearly with your own staff. It's YOUR responsibility. We feel this is rude and unrespectful, but we still tried to further communicate, but this time, she told us 'I DON'T NEED YOU TO TELL ME HOW TO DO THINGS". ..... We gave up, because not matter how hard we tried, she did not seem to be willing to communicate, to learn about the fact, and to solve the problem.
We would like to share this with the community so this won't happen again to others in the future.