My stay at this Airbnb was downright awful. Communication with the host is robotic and inhumane. Not only will she take a long time to respond to simple questions, but when she does reply 12 hours later, will respond with false sympathy. It was not communicated to me that the laundry would be charged with every use and found the laundry facilities to be quite unclean. There was not a vacuum, or broom in this house for me to clean my surroundings, so I was inconvenienced to purchase my own. My stay here was cut short, as I had to return home for an emergency and I was refused compensation for 3 weeks of a stay that I could not use. The host encouraged me to liaise with Airbnb for a refund. After weeks of wasting my time speaking with the Airbnb Help Center, I was shocked to be informed that the host herself refused a refund. DO NOT BOOK with this host, for she will waste your time and money and have little to no sincerity for your experience.