Unfortunately, the room and service were not the best. I am sure RoomPicks works hard for these properties, but there is an inherent disconnect between direct listers and services like this:
- The check-in process was unnecessarily complicated and marred by machine errors, human error, and straight-up confusion of the attendant.
- The 'room service' for breakfast was late and unable to be delivered directly to the room for some reason (this wasn't stated anytime before it arrived).
- There was an excess of ants in the bathroom area. Possibly seasonal, but somehow unnoticed and not dealt with prior to my stay.
It is possible this particular hotel (Bluestem in Torrance) is of issue, but I would hope that RoomPicks assures their listings are as up-to-standard as they appear to be from now on.
I wish you the best of luck.