Winnie is very responsive with emails and flexible with the late check out time.
The place was not clean as we expected especially the bedroom (which we care the most). The sheets looked old and doesn’t seem like it was washed and had some minor smells. Also there are bed bugs which got about 7 bites around the feet during the stay.
In addition, the cleaning product they used to clean the house, the aftermath smell was too strong, it took many hours for the smell to go away which has caused some headaches during the first night of staying. Unfortunately, there was nothing Winnie could do when we informed her but to suggest to leave the windows open.
We were quite disappointed with this rental due to coming in to find the strong chemical smell from the cleaning and bug bites even though it is located at a convenient location. It is not worth it for the price we paid.