We had a very unusual stay because the manager of the space had a personal emergency on the day of our arrival. That said she was very available by phone and found an acceptable place for us to stay not far from the advertised “hacienda.” We wound up staying at the substitute space because we didn’t want to pack and unpack again but we were given the option to switch back to the hacienda. It is unlikely that any other visitor will experience such an emergency situation.