This apartment complex is really convenient, as it is centrally located in Hollywood and has great restaurants and stores literally a few footsteps away. We became regulars at the huge Walgreen's downstairs, and at the sushi restaurant half a block away. At first, we thought we wouldn't like the bed, as the mattress seemed soooooo soft, and we usually prefer a firmer mattress. But after the first night we realized it actually was really, really comfortable! We didn't meet Sam but she was responsive via txt.