HORRIBLE experience. I was LOCKED OUT by the host having DOUBLE BOOKED. When I arrived and typed in the key code the host had messaged me someone inside the unit screamed and pushed the door back in my face. They had booked the same room twice. It was 10pm and I had no where to sleep. Look carefully at the hosts profile and other listings. This host has 52 listings at the same location and has up to 8 listings for the exact same unit. As I spoke to Jodie (Julie) it became clear that she was only pretending to care. Her voice completely changed from friendly to cold. At one point she told me she was too busy and needed to get back to her family. I had no where to sleep in the middle of a pandemic because of her error and she treated me like an annoyance. I was so sad, tired and scared. This was truly the most inhumane experience I've ever had with a host. BE VERY CAREFUL.