This was the worst experience with an Airbnb that we have had. This review pertains to our experience with the co-host, Alex. We have stayed in a lot of Airbnb’s and shared spaces and generally love getting to know our hosts but in this case we were made to feel that we were unwanted in the house.
If you look at reviews for the listing on this property under Alex, you will see that some mention the loud action movies until 1am. We completely understand that this is someone’s house, but this host believes that you do not deserve respect or common decency that you would give a roommate because the place is simply to save you money.
Additionally, the bedroom has a lock on the inside that does not disengage when you open the door so we ended up locking our stuff inside the room. There is no sign or reminding you and he didn’t mention it— it is listed in the rules but we just forgot. The real issue was that Alex became very frustrated with us and offered no help he just said “did you read the rules? It says in the rules not to lock the door. (Which we did because we were uncomfortable that night.) I don’t know what to tell you. You will need to go out and call someone.”
We talked to neighbors and he called and said we didn’t have the right to talk to anyone because we didn’t live there. We ending up paying a locksmith $120 to open it and left afterwards. The host afterwards sent a multiple paragraph text to me saying I was wrong to feel uncomfortable and that another couple had just done the same thing with the lock the week before so he was frustrated. I mentioned putting a sign to which he said “would you put your keys in the trunk of your car and lock it” and that it was us who locked the door not him and that we are not “infants.”