Amanda was very communicative and got back to us quickly. We really appreciated her clear check-in directions. Our pros and cons are very similar to others’ reviews..the bed was comfy but the bathroom was tiny and cramped. We loved the walkability of the neighborhood and the proximity to Trader Joe’s, CVS, etc. We were there to visit our children so it was great for our purpose, but I don’t think we would’ve been comfortable there for an extended stay. if you are looking for an inexpensive stay in a walk friendly neighborhood, this one’s for you!