Zack+Mel were incredible responsive, communicative, and kind. We had a few hiccups, but they immediately got back to us and went above and beyond to ensure we were taken care of. They even accommodated an extremely late check out when an emergency came up. The house is a good size, includes basic amenities, and is located in a great neighborhood. If you have a large group that likes shared spaces, this is a good bang for your buck.