Ryan was very attentive on fixing things we were unhappy with but when we got there, there was no T.V as stated in the amenities that I chose for the house. We had to go 5 days with no T.V! The heat wasn’t working for the 1st 2 days of our stay, we were told it was a gas heater and it starts and stops. That wasn’t the case it just needed to be fixed. Then there was a trick to the shower, instead of turning it all the way to twelve o’clock for hot water you had to turn it to twelve o’clock then it in the opposite direction to get the water hotter. Also the bed mattresses in the back are pretty then like a block of wood then a thin mattress on top of that. I think If Ryan would have let us known ahead of time what the issues were then we would have had a nice stay but it was just ok.