Vive was very nice and welcoming! From making the reservation to checking-in she was quick to respond and was very personable, which I appreciated! The bathroom was beautiful and the snacks and utensils provided was a nice touch! The only down side was that it was a bit of a warm Fall season in the San Fernando Valley during our visit and the guest suite was part of the house that utilizes central air which made our space a bit warm at times. Other than that, the space was great! Close to the freeway, free and safe street parking in a safe neighborhood. Thanks again, Vive!