Great location! Amazing restaurant and bar staff connected to hotel (cork & batter)! However, the hotel staff is rude and uneducated. I was required to pay $25 for early check-in, but was only allowed to check in 30 mins early (30 mins early check-in is supposed to be free). The day before my check-out, I received an abrupt knock on my door at or around 10:50 am (while I was sleeping) to remind me that check-out is at 11:00 am. I explained that I don’t check out until the following day. They accused me of lying instead of just checking on airbnb to see my reservation. After the abrupt knock, I received 3 phone calls from Sonder until I answered the phone to be accused yet again of lying. The desk agent argued with me for about 5 mins until I hung up and contacted airbnb. Airbnb stated that it was very obvious that I had purchased another day and that they would contact the hotel and follow up. It took the hotel about an hour to contact me and they did not apologize and made excuses. She claimed she did not know who approved for me to stay extra days and basically blamed them for not communicating it. I was extremely polite to her and told her she to the inconvenience and disrespect I expected some type of compensation. I was explained that the person in the room above me was doing jumping jacks all night ( I wasn’t sure if it was a domestic violence situation so I felt bad) and it made it impossible for me to sleep and NOBODY checked on the situation. The rep apologized and said she would speak to a leader and call back. I never received follow-up. Never was compensated. At the end of my stay in that room I was required to move rooms two additional times (I elected to stay until the 19th due to the convenience of the restaurant). The second room had the most uncomfortable daybed i’ve ever had to sleep in, AND THEN the employees came to my door AGAIN at 11:03 to remind me of 11:00 check-out. I was already getting ready to walk out! Check out at 11:30 is free! i’ve never had a hotel harass me like that. I asked if I could stay in the same room in advance and they denied my request and made me keep moving rooms. I had to find something to do until 4:00 pm to keep me busy. Oh, they also threw out my sonicare charger