My uncle stayed 1 night after traveling with me, while I'm staying two weeks in their other room, and everything was great. Communication was timely, the place is very clean and beautifully decorated, the air conditioning was on when we arrived (especially nice on a really hot day), he had all the towels and toiletries he needed in the bathroom. He enjoyed a nice bath in the bathtub that night. It's such a beautiful, peaceful, quiet atmosphere. Marshall and Susan are very nice and helpful