Charleen was a fantastic host. The apartment looked exactly as featured, and Charleen was extremely responsive to all my questions - how to check in, check out, where to go out, how to get around. She checked up routinely to see if I needed anything and even took me around the UCLA campus so I could familiarize myself with it. The place is very close to the campus (I was at Anderson, so more like a 25-30min walk), but other parts are very near. It's a great, quiet, residential area with lots of parking and friendly faces. One can sometimes hear people talking and the garbage truck passing by outside, but I seriously can't imagine a quieter place, especially in the more central / busy areas like Santa Monica or Downtown. I felt VERY safe and VERY welcome. Would definitely stay again. Thanks, Charleen and Eli!