Kelly is kind and supportive. She gave us a ride to the supermarket and she took us to a local coffee shop. She was very helpful for us.
The place is great, we loved the decorations and we felt at home. The place looks exactly as the pictures. We liked it so much, that extended our stay for a couple days.
The place is in DTLA and as you might know that the surrounding area is not the safest place in the world. However, since the apartment is right next to the train station, there are always security guards and consequently the apartment street is really safe and the street behind are the railway tracks from Union Station (because of that it is a bit noisy sometimes), but for us it was ok.
One of the best parts was to enjoy the pool and sunbathe during winter.