We had a great time staying in this house. It was very clean, check in was so easy, and having our own private pool was wonderful in the LA August heat! The AC worked great as well! It was an easy 10 minute drive to universal studios. The host communicated very well, and although we did not need anything extra, she seems like she will be there for you if you do. This house is in a very average neighborhood, and there is a target right across the street. It is an older house on a busy street, and there is only one bathroom, but it didn't bother us. Overall this was a great house for the price, and a good home base for a universal studios vacation.