Donna was fantastic. Responsive and acted quickly when the toilet clogged at first use; as she had a handyman there within 15 minutes to fix the issue. Apartment is very basic. No live television - just Roku. Building is a bit shady and had a very strong smell of something you would not want children smelling thru my three day stay. All in all, Donna is great but apt and the rest of the details are very average.