This was our first Airbnb experience and we were a bit nervous to stay at her place with all the rules. I am also a host and want my guests to feel at home and enjoy their stay. We felt like we didn’t get to enjoy it because we were so worried about being fined or losing our deposit. I think there were fees for things that should have just came with the rental. And excessive fees for silly things. It just sounds a bit money hungry. We were not the only guests staying on the property, which I have no problem with but it’s impossible to fine someone for leaving gates open when you have no ideas what guests are doing it. I feel it’s a bit excessive to not even allow parking next to or behind garage just to unload bags. Plus you have three garage spaces, one should automatically come with each of the the rentals with no charge. We had to ask for toilet paper and when she said her cleaner would be there in 30 minutes, it was more like an hour and 30 minutes. Even then we still ran out and had to buy more of our own. Paper towels I feel should just be given but there weren’t any. The place was nicely decorated and clean just needed a lot of tlc. There were several things broken and even though it is an older home it made us a little uncomfortable we might do more damage. I would also recommend new flooring that you allow people to roll their suitcases on because let’s be honest, not everyone is going to follow that rule and how are you going to know if they did to fine them? I personally wouldn’t rent from Susan again because there were way to many rules and we had to worry about getting fined the whole time. I go on vacation to relax and enjoy it. We were too nervous to relax.