Russell was the perfect host. He was communicative before our trip, and made himself available at our convenience for check-in. He had the house prepared so elegantly for our arrival with every detail in place! We received an orientation (everything was fairly simple) as well as a demonstration of all the amazing lighting effects available in the home. Honestly -- haven't seen a prettier LA and Hollywood view. Then he left us to enjoy our vacation, letting us know he was available any time. Perfect reception.