After a terrible experience at this place I wrote the email below hoping for a resolution but the “owner” did not do a single thing to make it right. Avoid this place. There are far better spots for similar prices. My friends stayed at the Shore Hotel for $200 a night and it was 5 stars compared to this place.
Hi James,
Hope you are doing well. I write this email with regret. The experience we had at your hotel was lacking for many reasons. To start the front desk staff was rude to my friend who was also on the reservation and told him he could not check in since I was not present. We had called the day before to ask he was able to check in without me and we were told that was okay. Since he was working from home and needed WiFi access, he check into a $299 hotel just so he could work. Also the listing is very misleading. It is not a two bedroom suite. There is only one bedroom and a common living space. The hotel was dirty. See pictures attached. The shower was disgusting. The towel were dirty. It did not seem like an effort was made to clean the room before we arrived. I am not asking for a full refund. I don’t think you should profit off our stay but I don’t want you to be out any money. Your only cost is to clean the room which with labor is probably about $150 and that is generous. The rest I believe should be refunded and I hope you agree based on my experience at your place. Look forward to hearing from you.