This was my first AirBNB stay. My wife and I stayed two nights with Charles and Joseph. The reservation, the greeting at arrival, and checkout were simple. The entire process was exactly as described in the listing. The room was quiet and comfortable. I did not have a lot of interaction with the hosts during my stay since I didn't spend much time in the room. I do know my wife had a brief history discussion with Joseph. We will definitely try to stay with these wonderful hosts in future trips to Southern California.