Kacy was very welcoming and responded immediately with all of our questions. She was an excellent host! We LOVED the house, the location, and the privacy. It was exactly as it was described and more-so. It was a very nice retreat after being out all day. There were many days that we decided to stay put because the house felt so relaxing. The house felt central as well - easy driving to West Hollywood. We hated to leave and can't wait to go back.