SMELLY AND FALSELEY ADVERTISED.
Incorrect check in times advertised. Check in said 3pm, they messaged and said check in is 4pm; I said check in is advertised at 3 and they said it’s 4 and they need to change it on Airbnb, as if that makes it okay they’re lying? I’ve noticed another review called them out for this a month ago so it’s just not acceptable. Secondly, they asked me how many beds I wanted made up, I said two. When we arrived, only one bed was made up and i emailed them. They told me to go to the laundry room and find spare linen there. The bathroom light did not work, so we showered in the dark. The kitchen stank and we didn’t dare use the fridge as every time we opened it we were greeted with a waft of cheesy mould.
Communication with this host was awful. At every opportunity they had to apologise, they deflected and told us to fix the problem or deal with it. Really disappointed as an apology goes a long way in situations like these.