This is my second time staying at Lynn’s home. I enjoyed my first stay so much I knew I had to return. Unfortunately my second stay was not as enjoyable, and it’s with a lot of regret that I find myself writing this updated review.
A few days after checking out I received a very rude and unexpected message from Lynn. Lynn demanded that I pay her an additional cleaning fee in addition to replacing her $100 trash can because I had neglected to take out the trash. Lynn had not specified the trash disposal in her checkout procedure. Lynn requested that I replace her trash can because she dented it as she removed the trash. We had left the trash can functioning just as we’d received it. In exchange for these payments, she said she’d refrain from leaving a poor review.
I would have been happy to compensate Lynn for the inconvenience if she had not contacted me in such a rude and unprofessional manner. I feel obligated to leave this poor review and I’m extremely uncomfortable negotiating with Lynn through the AirBnB messages in the manner she engaged us. I feel very blackmailed by Lynn, and I would much rather share this honest review than pay for a positive one.
Another concern Lynn shared was her frustration with my friends mailing a package and a credit card to her home. Unbeknownst to us, there’s a scam some AirBnB guests have been pulling on hosts by mailing credit cards to AirBnBs for the address information and verification. My friend had lost her credit card a few days before and mailed it to Lynn’s house because she needed to be able to make transactions on her return back home. My friend mailed this card after Lynn had already agreed to receive my friends luggage replacement for her broken bag. Lynn said that she didn’t want to receive the card, and my friend could not cancel the shipment. Lynn did not have to give my friend the credit card if she believed we planned to scam her. Lynn could also have refused or “return to sender” the mail, and we would have understood given the new information.
In Lynn’s post-checkout message to me, she insinuated that we had left the trash on purpose, calling it “retaliation.” You can imagine my surprise reading this. We really enjoyed our stay and feel very confused receiving this message days later. During our stay, Lynn explained the context of the credit card issue, we were happy to be on the same page and gladly respected her wishes to no longer receive mail. We were very apologetic about the inconvenience. In no way shape or form would we ever leave her home in poor condition due to this confusion.