The room was clean and very comfortable. As well as the shared bathroom and kitchen. The location is great. The buses and metro was walking distance. It can get a bit loud late at night outside on the streets but that's because it's very close to all the Hollywood action. I guess you have to expect that when you live in the heart of a city. That didn't bother us thought. We did not get to meet Mary but she always replied to her e-mails and/or text very fast and made sure we were okay on the way there. Thanks for the brand new bed! Mary's directions to check-in was easy. Would stay there again. Again, great location.