Stayed here for a short business trip. I've been to a couple other "The Hoxton" locations and I assumed it would live up to the standard.
Check-in was fast and even came with a free room upgrade. Little did I know, that the upgrade would come with no running water for several hours on Wednesday morning. As I mentioned to the hotel staff, I had plans for the day as I was traveling for business and it completely ruined my morning plans. They sent me 3 water bottles so I could take a cold shower and their attitude about it when checking out was not what I would expect from a quality boutique hotel.
In my entire life, I've never experienced this in any hotel in the world.
The entire 6th floor had a constant odor of marihuana during all my stay, which got into the room.
The streets surrounding the hotel are full of homeless people wandering the streets at night.
Hotel also charges a daily destination fee of $35. Turns out to be a waste of money when you have to shower with water bottles.
Overall, an average-poor experience. The hotel has potential for so much improvement and better customer service when dealing with difficulties