Lucy entered the guest house while I slept, waking me up. She violates her own rules. She never offered an explanation of why she was entering, it was three days before check out. Then she refuse to refund when I wanted to leave. She is a likable interesting individual but I experienced her to be unbalanced and inconsistent to her own demands. the opposite of her demands. It was Christmas and it put me out of stay early, in the rain 980 miles from home. That’s the reality not my idea of a super-host.