Silvia, gave us a horrible experience, after accepting the check in, we prompted to ask Silvia what time we could come to her home. With multiple texts and no reply for a couple hour we proceeded to go to her house because it was getting late and I needed a bed for the night. Upon arrival Silvia opened the door and proceeded to tell us that she never accepted and that the home was not ready, I tried to show her that she already accepted but she wouldn’t let me stay. Furthermore Silvia never canceled the trip and took the money, forcing us to go to Airbnb to get a refund.