The service is spectacular! They are very prompt on their response and gave us recommendations and reminders. The instructions are clear and accurate, easy to find. They also allow you to place your bags in the kitchen the day of checkout in case you needed to explore the area and didn't wanna carry your luggage with. This place has 3 bedrooms and 1 bathroom, with the toilet detached from the shower.
Kitchen: They provided complimentary snacks, coffee, water. There are also basic utensils, microwave, sink, TV, couch, and refrigerator.
Bathroom: There is complimentary body lotion, shampoo/conditioner, hand soap, and a blow dryer.
Bedroom: There are a couple of lamps, walk in closet with a mirror, white noise machine, heater, ceiling fan, 2 desks, couch. Very room bedroom!
The reason for the 4 stars is because noise travels very easily through the walls and ceilings. It was past 12am and we still heard laughters and conversations from other tenants when they were in their bedroom/hallway. We also heard heavy footsteps from the floor above us, as if they were walking heavily and running around. We did bring up the noise level problem and they addressed it by informing us about the white noise machine and that they will remind the other tenants about the quiet time starting at 10pm. The white noise machine didn't help block off all those noise. I had to wake up early for a convention and needed my alarm to wake me up - so I couldn't use ear plugs. Some time in the middle of Saturday night, some cars were drag racing - screaming, honking, tire screeching, and engine roaring. I didn't have the best sleep 3/4 nights I stayed there.
Overall, I highly recommend this place if you come prepared with ear plugs or if you are not a light sleeper. The hosts are great!