Callie was welcoming and helpful from the very beginning. Any questions we had were answered right away. The house is charming and very spacious, with big rooms and a great kitchen. The neighborhood, Franklin Hills, is the prettiest one in LA, in our opinion. It's a hill with small winding streets that climb upwards filled with cool houses all perched near each other. Every house is a different design from the other, mid-century, Spanish stucco, Bauhaus, the works. The gardens overflow the yards onto the streets. It's next to Los Feliz village, which is filled with little shops, restaurants and cafes, and is one of the few pedestrian shopping areas in LA.