Cleanliness: when I stepped into the room it looked quite clean overall. However, the fitted and flat sheets looked wrinkled as if someone had slept in it already and upon closer inspection, I found a number of hairs left behind from the previous guest on the bottom sheet. I ended up sleeping on top of the flat sheet because I didn’t want to touch the sheets underneath. Even with that I felt the top comforter probably hadn’t been washed either and it was just an uncomfortable experience sleeping. I brought my own pillow thank goodness.
Communication: don’t expect Jay to get back to any of your messages before the day of checkin. Her policy seems to be to let you know instructions a couple of hours before checkin time. I’m just used to hosts who responds when I message so after a couple days of no responses I had to follow up and ask if I’m going to get instructions since it was the day before my checkin day. I had a car and was worried about the permit but apparently it’s information that Jay needs to know only an hour or so before your checkin.
Amenities: there is a tv but I didn’t use it because nothing worked. I thought there would be at least local channels to provide some background noise before bed but there wasn’t any. I ended up using my laptop to watch Netflix. There was hand soap and fresh towels. I didn’t use the kitchen nor the shower. It was a cold night so I turned on the little heater fan available in the corner. It helped.
Noise: the walls are thin so you can definitely hear all the noises especially when others go in and out in the hallway. I’m very sensitive to sound so I always bring earplugs so I can’t say how much noise there was while asleep.
Building: it is old and charming. Location can’t be beat if you want to stay close to central Beverly Hills.