We spent 4 days in the room & we were very happy. Mary was very prompt in communication with us from the beginning till the end of our stay. The airport shuttle driver had no difficulty finding the place. We arrived late & the self check in process was so easy. We were not at all disappointed with the room (it is exactly as descibed). The WIFI worked. The kitchen & shared bathrooms were always kept very clean. The other guests during our stay were also very considerate. There is a lot of noise around the apartment at night, but fortunately we did not have any trouble sleeping. It was very hot in LA & the air conditioning covered the noise from the street. Besides, it is a small price to pay being so close to all the action that Hollywood has to offer. The building is very conveniently located to many attractions, shops & eateries!