This listing was very much described and photographed as is. It's located near the Ace Hotel in the Historic Core of DTLA. Additionally, Alex was really responsive via text and tried his best to address some of my few concerns including an issue with the AC.

What really disappoints me about my experience, Alex, and AirBnb is that just days after booking my trip, a relative passed away. I needed to revise my trip from 10/9-10/16 to 10/9-10/13. I realize that AirBnb is not a hotel or airline. And that I was going to take a hit on my confirmed trip. All that being said, I wrote to Alex / AirBnb and was immediately offered condolences and a promise to get back to me on what they could do (basically I was hoping to receive a partial refund or partial credit since I had to leave on Wed instead of Sunday).

I feel like I got played essentially. While the host was super responsive to any question or request I had, he did not answer questions related to needed to change the schedule and a potential work-around at anytime. I assume that he wanted to get me into the unit and then planned to blow me off once it was to late to cancel.

Again, I am not naive. Tragedies happen and in most instances, losing money is least of your issues. But, I felt disrespected and strung along by both the host and AirBnb. Bottom line takeaway for potential travelers that are interested in Alex's unit include:

- The apartment looks as great IRL as it does in the photos
- The apartment is very spacious and includes great accessories
- Alex is responsive to texts
- Don't even think about canceling or revising your trip for any reason - if an emergency pops up, don't work with this host - work with AirBnb as you will not get any help from the host
- Do a quick check upon arrival. I think Alex is running a good operation, but it's clear his team doesn't spend much time looking at the unit other than to ensure it's clean and pleasing aesthetically. Basically my A/C was so dirty that every time I activated it, it emitted a large buzzing sound. Maintenance eventually took care of it 3 days later, but it's a sign the place is not really a home, but a lightly managed hotel. The DirectTV also had to be re-booted, but that was addressed on the same day of arrival.

Bottom line, this is a great place for DTLA for a short-term stay. I think longer stays require more trust between visitor and home owner and I'm not so sure that someone should place that trust in Alex in the future. That said, I had a unique situation so please take my comments with a grain of salt. No changes, no requests, no problems I guess.