Bre was on it. Super fast to respond when we had a few questions before booking. Super on it when we had a couple of questions during our stay (like about the turning on the heat when the outside temp fell to 50 degrees... brrrr LA.) We loved the house, was an authentic, old school Hollywood Hills house. It was super close for us as we drove to Universal Studios Hollywood with the fam. Highly recommend this space and we'll be returning next trip down!