I stayed on the second floor for 3 weeks while in town for a rotation at UCLA. It served it's purpose well. I had everything I needed for my stay and it felt like home for those 3 weeks. The entire place was clean. My only minor complaint was the noise coming from the street and hearing the garbage truck in the AM. There was also some noise coming from above every now and then, but nothing too bad. Checking in was super easy. I never had to contact Amir while there which I think is a good thing since everything went smoothly. I felt safe in the area. Overall, great experience!