Our visit was really good overall. Heather was super great to work with, quick to respond to our questions and offered assistance when we needed it. She was very courteous. She made the check in very easy. Her place was clean and tidy, except for some minor dog hair. It matched the photos for the most part; however, the shower was really small and cramped but also had a separate, nice, jacuzzi tub.
The location was perfect for our trip to Universal Studios & Bob's Big Boy, very close to both. There was plenty of off-street parking for our rental car. The neighborhood was extremely quiet and seemed safe, which made it peaceful, much appreciated.
There were only a couple things that were a letdown about our stay: the kitchen & pool. The kitchen was clean and fully stocked with all utensils and appliances we could possibly need (toaster, coffee maker, bread maker, etc.), except no microwave. We emailed to confirm, and Heather said yes, no microwave to warm up or reheat food. The pool was as pictured; it was good sized with plenty of seating. Unfortunately, we didn't feel comfortable getting in due to the murky green color of the water and the debris on the bottom. When we asked about it, Heather said the pool guy was coming on our first day, but it didn't appear that he showed up during our 3-day visit. There is a hot tub. It was clean and usable. Having a usable pool was important to us so we likely will look for another place to stay during our next visit.