Liat was incredibly responsive. We had a few troubles with the jacuzzi and one of the beds but Liat had them fixed the first day. The rest of the trip was super easy and comfortable. We were 11 adults and one happy dog. The yard was great and the pool and jacuzzi were really relaxing. Some of the sleeping spaces are right out in the open, but our group was all family so it worked perfectly. The location is walking distance to a tasty vegan, Cajun restaurant and we ordered in from the list of restaurants the hosts provided a few nights.