I had a great night’s stay at Sonder. It was easy enough to check in, my room was exactly as expected, there was free parking in the garage underneath. It was the perfect place to rest my head for the night and overall a good experience.
My only wish was that it was easier to call the front desk and ask the concierge a question. I tried calling to see if there was a microwave in the building I could use, and rather than connect me to the front desk I ended up talking with someone at a big call center who put me on hold for a long time, told me there was unfortunately no microwave, and then when I was checking out I saw a microwave in the lobby lol.