Ramiro was wonderful. He made me feel welcomed as soon as I arrived. He showed me around and made sure to mention that if I needed anything else, not to hesitate and tell him. The room was absolutely wonderful, very cozy. Felt just like home. They even provided a whole refrigerator worth of different waters and coke, croissants, candy, trail mix, different coffees to choose from! I especially loved the TV and Tub in the bathroom! Such a friendly family and great neighborhood. Very close to LAX. My boyfriend and I loved it!