We had trouble opening the door because the lock said it was open when it wasn't. The thermostat is not controlled by the guests and the heat was set too warm. There were no sponges or scrub pads to wash the dishes and no dining table or coffee table to eat at. Also there were no tissues, hand towels or dish towels, only wash clothes and bath towels The oven beeped for no reason even though we had not used it. There were plenty spaces for parking. The custodian helped us with the problems and was always available. He was very helpful and kind.