The elevator to the place has been broken AT LEAST since beginning of December. The owner knew about it and did not tell us. We had a disabled person in the group who had to stay at a hotel. Shawn did not do anything about it when we asked for help. Parking is 2 floors below, which makes it 7 floors up and down, with bags. Not easy even for a very fit family. Owner knew about it and was not honest with letting us know in advance. No financial compensation was offered for this really really annoying situation. Only one key obliges a person to go down 7 floors to personally open the door to the stairs. WOULD NEVER RECOMMEND. Stay somewhere else.