Raphael was very responsive and made the check-in and check-out so easy.
Upon entry, the apartment was organized but the bedding was stained (looked like an oil stain on the left side of the bed) and some sections of the beige carpet were dark, too. Raphael did leave some bath towels neatly folded for us, but did not leave a hand towel for the bathroom. A used bar of soap was also found in the shower and it seemed like it was forgotten to be thrown away. We were also surprised at how thin the walls were, since we were able to hear the neighbor's TV at times. The apartment did receive a good amount of sunlight during the day, which was nice. An HDMI cord for the TV was provided since the TV only had access to local, over-the-air channels. The internet worked like a charm and we were able to stream and surf without noticing any slow speeds. Also, the balcony sliding door was not able to be closed properly.
All in all, Raphael was very responsive and was quick to respond to any questions we had (about the wi-fi password and check-out procedures). Although the apartment not clean, I'm sure Raphael will do a better job cleaning the apartment for future guests. This apartment could be a good value to you if all you need is a functional kitchen, a balcony, a TV and a place to sleep.