Terrible experience! Drove all the way from Sacramento for my boyfriend and I’s anniversary and brought along our 3 younger cousins. I was wondering if we could check in a bit earlier and Jacob said he’d try his best and will keep me posted, which he didn’t. This was planned a whole week ago. If it’s a no, then just say no! It wouldn’t have been a problem. Anyway, at 3pm (check in time) I followed the instructions and there was no key in the lockbox. The lockbox was already open when I arrived and had spiders in it! I could not get ahold of the host after calling multiple times!! We were sitting in the car for hours trying to figure out a new place to stay for the night!!!