We had a nice stay. Place is very comfortable. Mark, the building manager, is very attentive and accommodating (my friend did get a little irked when she borrowed an extra key and got a bit of a safety lecture). Though I slept like a log my first night, my travel partner was frightened by loud, constant yelling outside- we were assured that they were simply inebriated out-of-towners. It didn't happen again, and the area was very safe. Communication with Roseman isn't the best- not all that responsive- but put your faith in Mark, he's great. Overall, awesome value and awesome for our purposes (Universal Studios, a visit to USC, an evening along Hollywood Boulevard, and trips to surrounding areas). If you're thinking about this place, I say go for it!