Tina was fast to respond. I requested a table n chair set so we could play some board games since there is no T.V. And she brought over 2 ottoman n a small patio table within an hour. When she saw the pool was filthy, her answer was, “ it’s better than swimming in a lake” but honestly, a lake has fish that eat algae. Lol. The inside is just as seen in pictures and the bed was super comfy. But the outside pictures were not as the pictures. Lots of construction going on next door, so waking up to those sounds was hard. If you are disabled or have a rough time in tight places the bathroom is super tight. You have to climb over the toilet to get to the sink. Otherwise, perfect loacation close to Universal Studio’s. Cool window A/C so We stayed comfy. Thanks Tina :)