Pamela was very friendly and accommodating. The guest house was as described. It worked fine for me, my adult son, and his two girls in town to attend a family wedding. Some of the furniture is different from the pictures but, over time, that happens. It's very quiet, especially at night, yet in a great area just off of Sunset Blvd. Off street parking is a definite plus. My younger son who lives in LA said they would recommend it to other friends needing a place to stay when they come to town. I will recommend it as well.