A hidden gem! Such a cute stay though I would suggest adding an additional lock for the safety of lone travelers, as a stranger walked into my Airbnb by typing in a code in the lock of my room.
Airbnb was of no assistance during this matter. I had planned a 4 night stay until a stranger came into my room at night. The Airbnb safety team told me to leave the stay and that they would comp me $250 for one night in a hotel until they could figure out the remainder of my stay. I checked into the nearest hotel I could get night of in la. With tax and everything the total was around $300 per night, Airbnb only comped me $250.
The following day I called Airbnb every hour from 5am-10am for a solution where an agent said that someone would be in touch before my 12pm check out time. Nobody reached out to me until the evening after. I had to extend my hotel stay or fear being STRANDED IN LA. Airbnbs only solution was to refund me my nearly $600 for my stay though didn’t find an alternative Airbnb for me and didn’t cover the remainder of the hotel stay which was about $1200 total. It took days and emails back and forth to get my almost $600 refund back and the $250 they initially offered. This was only $850 total refunded, I still lost about $350. I was not fully compensated for this inconvenience, a disappointment on airbnbs part.