Sam was an amazing host. He always replied in decent amount of time. Answered any and every question that we had. Location was also great for us.. walking distance from the Hollywood Strip/Walk a fame, and easy access to the freeways. We had a little situation with our check in process but he helped us right away and got us all figured out. The only thing that I would say is that it could have been a little more cleaner as far as like dust wise. But overall great experience. Will defiantly use Sam again.