1. First of, the location says Glendale in the ad. It’s actually Downtown LA. I loved the closeness of the stores and I could get by on foot. The pool was fantastic!!! We enjoyed the amenities for sure!!!!
BUT!!!!!
2. I had a rough vacation between plane
delays and a host that was inconsiderate. I was stuck on the plane due to weather issues, I couldn’t contact anyone due to lack of network and when I finally could, mind you I’m traveling with 3 minors. The host denied us entrance to the apartment resulting in us spending extra money for a last minute hotel in Beverly Hills. She was NOT sympathetic. When I came to collect the keys, came to find out the building itself is open 24/7 with desk service but I’m assuming she’s too cheap to hire them as she limits check in till 6pm.
3. Upon arriving to the location after she sent me 2 different addresses ( another frustrating thing), a random guy was standing outside the building door looking rather lost. I didn’t know what to do so I asked him for directions and to confirm if this was an Air BnB spot, THEN he says oh I’m the person you’re looking for. This host has ZERO professionalism. I expected to go to the front desk or even be given a code to the keys like other hosts do whenever they have clients but nope! She has a kid roaming outside the building to give you the keys.
4. I enter the apartment, there’s dust collected in the bathrooms, the balcony mirrors, kitchen etc. Old bread is sitting in the cabinets with NO welcome notes, no discharge instructions etc.
SHE DOES EVERYTHING LAST MINUTE!!!
5. The SHOWER KNOB is broken!!! This then affected the temperature for the water. You couldn’t tell whether you were opening hot or cold water. I told her about this and she said she’s sending someone to fix it. SHE NEVER DID until we checked out. Hopefully she does because whoever stays the next will suffer just like I did.
6. I forgot to mention, a day before traveling from KY to LA, she messaged me saying Oh BY THE WAY, you have to find your own parking which costs $15/day. It would have been better if she gave us at least 1-2 weeks advance to plan better financially. We had to find street parking as you can’t park in the building since it’s reserved for residents only.
7. For check out, she sends a message saying to leave the keys on the table or you get charged $250 for lost keys etc, which is understandable. I was so over this, we left earlier and I’m at the airport, this woman texts asking to leave the keys under the front door mat. So I screenshot her previous message and sent it right back!
8. You have to ask around for the trash disposal area since the host dose provide you with this information before hand.
FIX THOSE AND YOU HAVE YOURSELF A GOOD SPOT!!!