Sara was very welcoming and made sure we had all the information we needed to access the house. She was available by phone for any questions which I appreciated. Accurate description of the house...lovely front yard seating area too. Neighborhood fine. We were in town for our son's wedding and really needed to "check-in" sooner than the stated time. Sara let us get in the house so we were able to drop our stuff off, freshen up and then get to the wedding rehearsal and dinner by 4. Would have been misery to drag all our stuff and food all over LA. Thanks so much!! I recommend this place and would stay again.