The location makes up for most of the issues we experienced. Quiet, safe neighborhood with close proximity to downtown LA. The nest thermostat they use for the home has a schedule to shut off the A/C at 10:30 AM but nothing to have it turn back on so every evening when we came back to the home it was 76-80 degrees and it took 2+ hours to get to a comfortable temperature. The chain in the back of the toilet was rigged with 2 paperclips and broke within an hour of us arriving. We fixed this numerous times during our stay. The host stated they were unaware of the issue and upon our departure I received a message that it had been fixed by a plumber. Expired coffee creamer. The host also stated the creamer is refilled by housekeeping and in fact not expired. Use at your own risk.