I hate to write bad reviews, but I want other people to be aware of what to expect. I’m sure W is very nice, but I had a horrible experience. First, I did not get the apt # until 5 mins before I checked in. W text me the day before to ask my arrival time. It’s my first time in the LA area and I had to drive from San Diego. Had no idea about that traffic situation. I get there around 7pm, check in is at 3pm or 4pm
and regardless to what time I get there, I should’ve been provided the apt #. I text when I arrive, no answer for 30 mins. I go to jack in the box and wait, finally I get a text with the details. Apparently, they leave the door open with keys inside for self check in. We go inside and there is a very STRONG mildew, moldy smell. It was unbearable. Decided to go to Walmart to buy every type of air fresher available known to man. It did not work. Not sure if It’s from the extremely old carpet or old AC in the LV. Note, no AC in bedroom, very small bathroom, kitchen cabinets have a mildew smell and please invest in baking soda for the stinky fridge. Bathroom sink and tub need to be reglazed as well. I am not picky but come on. Barely any utensils. This apt is not stocked very well BYOE E=everything.
I text W next morning to complain about smell, tells me to open a window. Why thank you W I didn’t think of that!!!! (Inset eye rolling). No,“I’m sorry and I will come to correct this, just open a window”. It’s so bad that I couldn’t sleep because of the smell.
Long story short, I adjusted my trip and got the hell out of there. The apt gives me sleazy motel vibes. The complex and pool are nice though. Apt needs major upgrades. And don’t expect W to come to your rescue if there’s an issue. I must say I have been using Airbnb for many years and this has never happened. Very disappointed!!!!