Kristen and her husband were very accommodating. We were greeted by Kristens husband who gave us a tour of the property. They communicated prior to our stay that the master bathtub was not working which wasn’t a big deal to us. The only thing missing which was a listed was an iron, we went to CVS and bought one. The house itself is great, spacious if your staying with a group of people. The backyard was beautiful, hot tub at night is a must. If I’m in the area I will definitely stay again.