I travel to the West Hollywood/Hollywood area often. I will first off say that the location is fabulous. The host and I communicated back and forth several times prior to check in, and Joseph did respond quickly. This was my first time renting out a private room, and most likely my last. The reason for this is that unlike a hotel, any respectful person would no t feel comfortable disrupting someone's personal sleep during what I feel is inappropriate hours. It is LA, bottom line, unlike many cities, everything tends to start later in the evening. So by the time I arrived at the home, it was around 2am. The one and only feature when looking into a room was AC. I can't sleep in a hot room. When you book a hotel room and walk in, the AC in on, maybe not blasting, but on. That was not the case here. It was warm, muggy, windows left open, with dust and some sort of flies , not many but some flying around. I had to call a hotel and check in somewhere else, as Joseph did not receive my message until 1 hours after my first request. While packing up my luggage I did accidentally pack the parking permit with other paperwork into my luggage (I did not use permit as I use Uber) . I placed permit in the mail immediately for return. Instead of Joseph simply stating something along the lines of, "I am sorry this didn't work out, best of luck." He was very defensive and And I was called a liar. The hotel manager at the Sunset Marquis down the road knows me quite well, (although booked) and could not believe a customer would ever be spoken to in such a way. Best of luck Joseph, sorry it did not work out...