When I was supposed to check into this Airbnb I was in the hospital with a lot of extreme injuries. I still have many injuries and surgeries to go before I am fully recovered and this tenant would not give me a full refund. What happened to me was an accident and I had no way of speaking with the tenant the day I was meant to check in because I was dealing with extreme injuries . I was under anesthesia or extremely heavily drugged. This host did not consider my situation at all and would not give me a full refund. Considering the situation was completely out of my control it was extremely inconsiderate. I will never stay or recommend anyone stay with this host.