Rich was extremely nice to accommodate our arrival, however we needed someone there to instruct us how to use/work the house. The water was at a constant warm, never getting hot, the heating system was only useful in living room/kitchen area and not the rear room and If you need xtra bedding/towels..bring them..there were little to no condiments/ welcoming package. Curtains were needed in the kitchen and front door. The quietness and cleanliness of the guest house was a welcomed experience.