I will start with the pros of this airbnb first. The penthouse flat was nice and spacious. Decorations were on point, and the host provided small amenities, like shampoo and conditioner. Location was great and within walking distance to grocery stores, dining, and lounges. It is also just a 10 minute ride to Universal Studios. Parking was gated and you needed a key to get into the building, so it felt very safe.
The cons, however, was that the listing was very misleading. The listing description, at the time that I booked it, stated there was a King size bed and roll-away bed. When my party and I got there, we found out it was a Queen size bed and an inflatable Queen size mattress. Easy to work around, but we felt misled with the pictures and description provided. There were also minor things, like the blow dryer that was supposed to be provided, was missing from the box. The lock on the front door also needs to be fixed, or to at least let other renters know that you have to pull the door towards you while unlocking for it to actually unlock, because it's stuck and won't open otherwise.
The host did not make as much contact as I thought they would, according to the impression I had from other people's reviews. I had messaged the host about check-in instructions, over 3 hours prior to checking in, and only got a response back when I was at the front of the building and calling them directly. Management/Maid service for the building also unlocked the door and attempted to come in the day before we were supposed to check-out, and also at 9:30am on the day of check-out, when it was stated that the check-out time is 12pm. The person said that the host had told them the wrong check-out date. I am not sure what would have happened to our belongings if we were not still there at the time. Also, a few times I contacted the host, but only got half a response (example: I asked 2 questions, but they only responded to 1).
Overall, the stay was fine, but I'm unsure how others would enjoy their stay if they were not as resourceful.