Bernard is super responsive and proactive. His communication was very clear and ensured all the details are present in the booking as well as in personal chat there by ensuring that I didn't miss any details. The location is right near LAX (took exactly 5 minutes) so you reach the stay pretty quickly, on the other side be ready to hear flights landing pretty regularly. It was a great stay for us - both Disneyland and Universal studios as well as other places in LA are equally close providing a nice central place to stay