Jess was an excellent host, responding quickly to texts and emails. Instructions for check-in were clear and included photos directing us to our parking space as well as the elevator which was nearby. The apartment was bright and spacious with a very large modern bathroom. Hand Sanitizers and Wet Wipes readily available throughout apartment. The king size bed was comfortable. Great air conditioning and Wi-Fi. Shower had good water pressure. Nice thick bath towels. Extra blankets, pillows towels in closet. We liked sitting outside on the balcony in the evenings with the soothing sound of water flowing from the fountain below. From the bedroom, you can hear the water (the first night, my husband asked if it was raining). The best part about staying here was the location. Easy access to freeways. There are many coffee shops and restaurants nearby with outdoor seating areas (5-10 minute walk). We enjoyed walks to Old Town and South Lake (15-20 minute walk). We felt very safe in this neighborhood and would definitely want to stay here again.