It's never fun to leave a negative review, but I'm hopeful my assessment will save a future (or potential) guest from a similarly poor experience. The principal source for my frustration was a series of toxic interactions with Lea. Several weeks into my seven-week reservation, the wireless internet stopped working. I informed Lea of this development, and she told me it'd soon be fixed. After more than a week without internet--or any updates--I politely reminded her that I'd rented the apartment on the assumption it'd have working internet. She told me there was nothing else she could do, and I responded that a partial refund was likely in order. At that point, she basically lost it--and a series of increasingly aggressive and incoherent texts (which I subsequently shared with Airbnb) soon followed. Lea informed me I had no right to complain because the apartment was inexpensive, and that I should just leave if I had a problem. I explained patiently that I would not be leaving before my reservation was due to conclude, and that I expected internet service to be restored as soon as practicable. Lea escalated the situation further by calling Airbnb and asking their permission to cancel the balance of my reservation. They responded--correctly--that such a cancellation would violate not only her contractual Terms of Agreement with Airbnb but also California law, which confers tenant's rights on those who rent for more than 30 days. In an ironic twist of fate--and with no prompting from me--Airbnb immediately required that Lea provide a partial refund for the days I went without without internet service. Magically, too, the internet was fixed the next day. Suffice it to say our subsequent interactions became strained, as I frequently found her hovering outside the unit. On one occasion, too, the doors were also locked in such a way that left me with the sense someone else had been in the apartment during the day. It was very uncomfortable. As the end of my reservation drew near, I mentioned to Lea in passing that I'd intended to leave on a Saturday, instead of the Sunday that I'd initially listed as my check-out date. Lea asked around when, and I responded sometime around 10:00 AM. That Saturday morning, I received a text around 9:30 AM telling me she was at the apartment to collect the keys. I explained that I'd likely be done sometime in the neighborhood of 10:00 AM, but that I was running a little behind. Incredibly, she told me that she'd scheduled a cleaning service for 10:30 AM--and that, in effect, I needed to hurry up to finish checking out a full day early. Lea also accused me of stealing towels--an allegation I easily disproved by showing her that I'd actually purchased my own towels, rather than use hers, and that I planned to throw out the towels I'd purchased. She asked to keep them, and I agreed. Not pleasant at all. The apartment itself is reasonably priced, but it is...