Andy was very helpful and the room was great - new bed, furniture, and very clean. The only thing I would add is that you really need to have a car if staying here because if you are planning on using the train and public transport, the suburb is kind of crazy. This is one of those gangland suburbs you watch movies about - there aren't gangs on the street, but there are plenty of drugs addicts roaming the street at night. As soon as we got off the train at night we'd walk very fast to the motel (5mins) trying to avoid the addicts. If you have a car, you will have no problem and the motel itself is great.