Marcy is wonderful, she made the stay very easy and very organized. She wasn't there for us to meet in person but she is really nice and had everything organized for our stay. I would definitely recommend it for its location as it is central in WeHo. Her cats are a delight! The only thing that was slightly off-putting was the bedroom as it was a little run down, the mattress had stains and hair and stuff on it, but clean sheets provided to put on top.