Susan was extremely friendly and helpful for our first ever California trip. The room is gorgeous, very cool furnishings. It's conveniently located, with easy access to the rest of LA, even a few quaint cafes in walking distance.
Also Ford. Get ready for Ford. He is a corgi, and the most heart-melting host you'll ever meet. Our first night he leaped into bed with us to sleep. My girlfriend's heart was stolen. 6+ stars for Ford alone!