Beautiful, clean, spacious home in a very nice and quiet area. I walk a lot so walking to Beverly Hills or Hollywood wasn't an issue to me. If you don't drive, Uber comes so fast and takes you wherever you want for just a few bucks (its so much cheaper comparing to NYC where I live).
Michelle is very nice, cheerful. I didn't talk to Sam except for hi and bye but both of them were very responsive if we (me and my husband) needed help with anything. Their two beautiful dogs are so nice and friendly.
I did have a small complaint about a noise I heard from the other side of the wall but it wasn't their fault and they handled it professionally: the noise was gone and Michelle left a note apologizing and providing a Starbucks gift card - totally unnecessary but very appreciated.