Arrived at The Hotel and the 3 person lobby staff was extremely rude. They said reservation was cancelled. They refused to check the reservation number on their computer. They refused to provide a phone number to Airbnb customer service. They refused to provide a proper explanation of the cancellation. They refused to answer any questions. They refused to provide any alternative solution to the issue. They were disrespectful, rude, harsh, and careless. They were bothered by every single question asked. I do not recommend this hotel to anyone. There are places better than this.