This property is described as just remodelled with brand new furniture and new paint. The reality is that most of the property was painted a while ago. The furniture is nice but most of the upholstered furniture such as the sofas was stained. In fact I had to clean the property when we arrived.
The kitchen did not feel hygienic. The fridge/freezer needs to be serviced and given a good clean. We washed the shelves in the fridge and decided not to use the freezer which had some strange white pack inside with human hair on it. The water filter needs replacement and the ice section was frozen up with ice cubes and compacted. In fact the fridge managed to freeze my yogurt and even the eggs. Probably a maintenance and settings issue but very annoying. There was some damage to the door of the microwave.
There are lots of little things that get upsetting when you think that you’ve booked a fabulous remodelled home in Encino for your Christmas holiday I won’t mention everything but I didn’t expect a gaping hole in the master bedroom ceiling where the smoke detector should be- the smoke detector was in the bedroom cabinet drawer together with someone’s earring. The air vent grilles were dirty. There were some cables coming out of a wall in a bedroom we didn’t use with the boxes that would normally hide the ends of the cables on the floor. The towels were very well used and shabby, one of the towels had a stain on it. I had brought some of my own thankfully.
This property is spacious with three good sized bedrooms especially the master bedroom which was large and which had lots of wardrobe space and an en-suite bathroom. The furniture was nice in this bedroom apart from the stained upholstered window seat. Large comfortable bed. Comfortable pillows. It would have been nice if the bedding wasn’t so creased. There are two dining tables in the property which are very nice and in excellent condition. The living room has a lovely coffee table. Shame about the stained sofas.
There’s a great large back garden for children. When we went there the doors of the shed were wide open and there’s general ‘stuff’ in there so we just closed the doors as best we could.
Location was good for us about 30 minutes from Studio City on Ventura Boulevard.
Good cable tv in living room. There is a tv in the master bedroom but we didn’t try it out.
Good wireless internet
Great Parking
This property is on a busy road separated by a small access road running parallel to the busy road. I mention it because the description might make someone think that its a quiet residential road safe for children to play on. It wasn’t an issue for us. We found the bedrooms quiet at night time.
There is no welcome pack at all - details of the appliances would be useful.
The description mentions a fireplace but note that it’s not to be used as per the house rules.
This property has great potential to be an amazing rental and it served our purpose well even though we initially felt very disappointed with it. We didn’t want it to spoil our holiday and so decided to make the best of it. As we were only there for a short while we didn’t want to take up our time discussing and sorting out problems with the property. We wanted to spend our precious time seeing family.
If it’s not going to be updated then the photos and description need to be updated.
We did take photographs of all the issues mentioned.