Communication with our host was very smooth going - her communications were clear, timely and thorough. The unit was well equipped with any kitchen and bath item we might need. We were unable to access the central heat, though located a space heater in the closet as well as an extra blanket, and were very comfortable. Meanwhile, the water temp in the shower was fantastic - nice and hot. The unit is a bit outdated, yet charming at the same time, and anything that needed to function certainly functioned adequately. Having a parking space with the unit was a huge plus. And the location was absolutely perfect in every way --- just a few blocks from the beach, and right on the Venice / Santa Monica line. Overall, this rental worked out well for the three of us.