Let me preface this review by saying that I have stayed at or rented vacation rentals for the last 8 years all over the country. I don't stay at hotels because I have had wonderful experiences at the homes I have stayed at. Any issues I have ever had were corrected immediately. I can't say this for my rental experience this time. In the main bathroom - out of 6 lights, 3 were burned out. In the tiny bathroom, out of 3 bulbs, one was burned out Only one shower door would slide. The side closest to the water control would not move so when you turned on the shower you would get soaked. There were no washcloths. The house smelled very bad when we arrived. I don't know if it had been locked up for a while or the fact that the house was 86 degrees inside when we arrived but it smelled. In the kitchen there were no dish rags or dish towels. The air vents all had spider webs in them. We killed 2 roaches in the house and one guest went to the emergency room with a spider bite on her elbow. There are broken windows in the large bunk room and the kitchen and the blinds on the sliding glass door are missing several slats. There was absolutely no cleaning supplies on the home so we had to go buy glass cleaner and paper towels to clean the 2 glass tables we ate at. We wanted to BBQ and there was no propane so we had to go purchase it ourselves. The backyard is very messy and not very inviting to enjoy at all. Home photographs much larger than it actually is. The neighborhood is not the best. When we arrived we had a homeless man in the alley going through the garbage and recycle collecting boxes. The large room with the bunk beds is actually a converted garage and has very little circulation. There are no extra pillows in the house for the trundle beds so if you go, bring your own. The air conditioning did not work for the first 5 days of our 7 day stay.(it was in the 90's all week) We contacted the owner the first night we arrived and we were asked to send a picture of the AC control. We sent it and she stated that the house was not cooling down because we had the unit ON and not on AUTO. We changed it to AUTO and the temp in the house did not move. It was 88 when we went to bed. After I asked Doris to get it fixed and send someone out, Doris told me if we didn't follow her directions of leaving the air on AUTO that she would cancel our reservation and we could leave because this "was not a hotel". I reminded her that I had contacted her the Thursday prior to our Sunday arrival to ensure the air worked because...