Tiffany is a great host! There was a lack of water (due to COVID) and Tiffany supplied some in less than 24 hours. Her response time was great! I do believe my experience would have been better in another room besides the basement room. The room was way too hot to sleep in and any left-over food/scraps in the garbage bin brought an avalanche of ants to the room. Other than that, you should expect Tiffany to answer any question you have. Just beware of the basement room.