Darrell made us feel very welcome. He greeted us outside and helped us with our luggage. As soon as we walked in he had Hawaiian music playing which was very fitting. He gave us a tour of how everything worked and was very helpful. All the decor was just like in the pictures and we felt like we were at Disneyland but better because no crowds. We really enjoyed the jacuzzi and overall environment of the place. We would definitely stay here again.