Emma was kind when checking in. The apartment was cute, private, and close to the beach and convention center which was nice, also walkable to many restaurants. Neighbors were pretty loud. Apartment also had a fruit fly infestation which was mildly annoying but I understand it happens. I did accidentally throw away the keys when cleaning my last day, and didn’t make it to the trash before it was taken away. She did not have a spare set of keys in the event this happened (which you are renting to strangers so I think you should probably be prepared for inevitable mishaps) and did not seem understanding of an honest mistake.