Cherry was extremely nice!!! We arrived around 7ish at night and she showed us around. When I told her that I was afraid of coldness, she got me another blanket and also turned the heater to a higher temperature. We are a group of three girls and felt very welcomed by her. Though we didn't get a chance to meet Eddie, I believe he's nice too! The room was cosy and clean. The shared kitchen just had everything! Highly recommend!!