Charli was a great communicator and provided very clear instructions. However, the place was not as I expected. There was mold growing in the shower. The shower couldn’t drain properly so you will be standing in a puddle of water as you shower. The towels are bleach stained. The walls are extremely thin. The bedding was stained as well. The location is fantastic and a walking distance to a lot of shopping and food. However, I left the experience feeling uncomfortable and wishing I had paid the extra money to book a reliable hotel instead. I appreciated that Charli was responsive and accommodating when we needed to check in early. Yet ultimately, I would never consider booking here again.