Constantine was very responsive and communicative. He was clear about expectations with how things would be handled, and was very pleasant to work with. His mother, despite her struggles with English, is an absolute gem. Her tour was filled with laughs as we struggled to talk, but everything worked out perfectly. The space itself is mostly private, we did not need to go through any part of her living space to get to our room/bathroom. The bed was huge and comfy. Make sure you ask about the chicken nightlight!