William was very easy to reach and the check in and check out process was straight forward.
However, this was the first airbnb I’ve ever stayed at that had photos that were not updated. They had painted the kitchen and the living room totally different colors than what was pictured in their listing.
One of the main draws for me was the sunshine yellow (my favorite color) living room that was on their listing. Unfortunately they had painted it a muted taupe color instead and the kitchen was also a different color than pictured.
The furniture was also moved around as well and in different places. New art was on the wall that wasn’t there in the photos. That’s fine, but in the bedroom there was a Wizard of Oz poster in the bedroom when you look at the photos, but when I got there they had change it to a poster of The Cell. That movie scared me so badly. I watched it too young, and it gave me nightmares for weeks after. It’s just very graphic and disturbing. Not a good poster for the bedroom. Creeped me out.