Charlotte is the the most hospitable and kind-hearted person I have met on Airbnb so far. She was really helpful and we felt very welcomed.
She pays attention to little details, her place is sparkling clean, the room is spacious and the bed is comfortable. It looks even better than in the pictures! The location is also great - it is close to both the airport and the city center, but the street is very calm.
The world needs more people like Charlotte :)