Pros:
• Location (close to Claremont Village and the colleges)
• Quiet
• Comfortable bed
• Generally nice space, including the yard
Cons:
• We asked in advance where our third person would sleep and made the reservation for three people. Were told there was a small couch, which is true, but it is tiny--maybe OK for a small child--and also a blow-up queen-size mattress. That would have been great except there was no top sheet. Wrote to the owner/manager the first night, who said that she couldn't come over at that time (understandable; it was around 10:45 pm)--and apologized that the place was not "up to our standards."
We responded and said that we thought a top sheet is a reasonable expectation--and, in fact, there is a hygiene problem unless the blankets are washed between renters. We assume that was not the case because the owner/manager did not reassure us that the blankets had been washed. Just reiterated the message about our standards.
The next day, we were gone and came back to find no top sheet. We had assumed that one would be left in the apartment, as we had expressed our concern. We wrote again and again were told, "Im very sorry we did not meet your standards" and "Sometimes little details get missed by accident because our main focus is to get unit clean/sanitized properly and ready in time for guest arrival." The message went on to say "That day your unit was cleaned and you checked in it was 1 of 3 units that needed to be cleaned/ready before 3 pm."
This whole communication left a sour taste in our mouth.
• The place in general is set up for two people--and is low on silverware and dishes. There are two large spoons and forks, no small spoons, one bowl, one small plate, and three mugs, glasses, and large plates. There are two counter stools plus one desk chair that is too low for the counter.