Hi Paul, A few things: Please turn the outdoor lights on when guests are in the backyard, especially around the pool area. This is a major safety issue. As you are aware Tatiana sprained her ankle and we had to visit urgent care. She was unable to wear her wedding shoes and has majorly inconvenienced our trip, wedding and our honeymoon. You where aware that we were in the back yard by the pool area as we told you while you were on your computer before we headed outside at 8:30pm hoping to write our vows and enjoy what was advertised on your Airbnb page. Turning the lights on is not something we should even ask for. This is common curtesy to your guest, especially when you are charging $225 a night! Again this is a MAJOR SAFETY concern. The pool is very deep and there are many steps, furniture and planters and hoses to trip on. Not only that there where no outdoor lights lit up, but you also turned the indoor lights off at 10pm and lock the back door so we had to walk around the house in the dark in your house slippers just to get back into the house from the front. You cannot advertise such home at that rate and not have home lights on when your guests are around! This is absolutely unacceptable!!!! Oh and should we mention the plastic covers on your pool furniture or the ice cold pool with a hose and a vacuum. This is worse than what we see at motels and not something you should have when guests are around. I cannot stress enough how unsafe this situation was. We where lucky she only sprained her ankle! Our stay was nothing what we expected. You may want to put a shade on the bathroom window or maybe your neighbors enjoy watching your guest shower? That is very inappropriate and uncomfortable. If you advertise a private balcony it doesn't mean you share it with another guests. Can't eat in a bedroom? Where are we supposed to eat and enjoy our privacy? With you at the table what you specified as a "guest area" or outside in the dark. Runners are suggested so your elderly guests or ladies don't have to carry their heavy luggage up two flights of stairs. Don't advertise your kitchen when it's not to be used besides your microwave and a toaster. You made us feel like we were an inconvenience to you. What a waste of $500 + Also, don't be so pushy to sell your wife's paintings especially not on the "guest" welcome sheet. Out of politeness and respect we just packed and left a day early without making any drama. We are very disappointed not just with how it inconvenienced us but how little concern you showed and the fact that you refuse to refund for the night we didn't stay. We didn't even use any of the house, kitchen or shower we...