Had a couple hiccups at the beginning of check-in due to the last tenants, but Chelsea was more than eager and willing to remedy the situation. I appreciate her prompt response and outstanding customer service. She was extremely personable and easy to communicate with. The location is amazing, no complaints aside from parking. But take it with a grain of salt, it is DTLA. That comes with the territory. House was amazing, and carefully curated to meet the needs of weekend warriors like myself. Would 100% recommend staying here and would definitely book again! Entire experience 9/10, I only knock off one point because some of the fees that AirBNB tacks on are a little ridiculous. Aside from that, Chelsea et al. deserves five ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ .