Check in was flawless, very clear instructions. The room was clean, common areas were clean. Lots of items available for us as guests if we had forgotten anything. I would recommend a dual chord phone charger, only two electrical outlets and one was in use for television. My daughter and I felt safe and the neighborhood was clean and easy to get around. Close to airport and most importantly to us, it was close to the Kia Forum, great for concert goers!