We stayed here for 2 nights during a trip to Disneyland for the little one and the place made the trip that much better. First of all the private gate and included garage provided added safety and reassurance. The check in was easy, the house was so clean and smelled so good and looked better in person than in pictures. Communication was great, when I told them the batteries in the remote were no good they brought over new ones within minutes. Overall it was a beautiful home and we definitely plan on staying here again for future trips to LA!