Ferial was great! She greeted us at the front of the house and checked us into our room. What was a big bonus for us was how welcoming she was to our little miniature schnauzer Felix! He definitely loved going out to the yard whenever he pleased (since we lived in an enclosed apartment in Hawaii) and made himself right at home. The room was clean and very cute. I personally liked and made use of the coffee pot and the cute cups. My husband and I found the area very convenient. We made sure to check out all of the Salvadorian and Mexican restaurants around the area and even found a great Mangonada spot! Thank you once again Ferial!!