When we checked into the house, multiple lightbulbs were missing, the pool & spa heat were not working, a toilet was broken, a TV was not working, and shampoo/soap supplies were missing. By the end of our stay, about 60% was addressed but it was a hassle to work with the management company to get things taken care of. For how much you're paying to stay here, I was surprised how unkept it was - it was clean but a lot of the specifics were not checked on.