The apartment is indeed charming, clean, well located and was very comfortable for our family of 4. Alisa was very helpful and readily accommodated our needs. Prior to our visit, she offered several suggestions for restaurants, shopping and attractions to see. Upon arrival, we received a welcome basket and some staples were purchased for us. This was much appreciated especially since we arrived late on Christmas Day and couldn't get out to shop. Communication was easy and all of our questions were answered promptly. Thank you again for letting us stay, we had a great time..