House was as depicted in the photos with plenty of space to entertain for family for Thanksgiving. Since we booked close to travel date, I believe be received a discounted rate thus improving the value. The neighborhood is residential - but near a freeway and Whole foods. I believe that the annex was new; we took the dishwasher out of its wrapping but unfortunately it didn't work. We used the hot tub on one day (which was free before a $120/d payment) - however it took several hours to warm up so our use was limited. Simon was very responsive to our questions both before we visited as well as during the visit. Simon was also very helpful when we notified him about the family members who would be joining us for Thanksgiving dinner. All in all, a good experience.