We were very last minute guests (being that the place we had booked previously fell through). I messaged Elisabetta in desperation and had a response back in less than 30 minutes. We are so grateful. The place itself is very nice. Clean and comfortable. The location is good, you can walk to beach. The house is on the corner of a somewhat busy road and there is a lot of activity at night. We were in CA doing college tours so we didn't have a lot of time to explore the neighborhood.