The host and co-host are very responsive, the detail for check-in and other processes are clear. So we didn’t experience any problem during the stay even we and the host hadn’t met in person. The location and the room are as described. There are some minor drawbacks: the noise from the street which may penetrate from the space between the windows and the light at the steps (motion sensor I think) was not last long enough for the gate of the elderly like my mom and dad. Otherwise is pleasant.