Helene's place felt like home from the moment we walked in. The neighborhood is quiet and safe-feeling, and the home is as beautiful and clean as shown in pictures. Helene is a good communicator, and her instructions and recommendations are easy to follow and are informative. If you are coming/going from LAX, this property is literally minutes away, though it is just far enough to where you don't notice airplane noise or have to look at the airport. We really appreciated the availability of a highchair, pack n play, and toys that our kids could use (all were in good condition). Very helpful for families with kids!