I needed a place to stay for a couple of nights after extending my business trip. The Air BnB listing I had stayed at for the 12 nights prior was wonderful, but unfortunately already booked for the extra nights. I found Dave and BERE's listing and thought it would be fine as I really just needed a place to sleep and shower, as I would be out during the day. I was aware that this room is in a building where the host conducts business. That was not a problem. Dave and his employees were very nice and welcoming, but unfortunately the room was not clean. The floor was very dirty (I wiped it with a wet tissue- it was black!). The bed, although it looked freshly made, I could feel particles of sand in the sheets, and the room smelled very musty and unaired.
Cleanliness is HUGE, especially with the Covid pandemic, and the listing for the room on Air BnB states this:
Enhanced Clean *This host committed to Airbnb's 5-step enhanced cleaning process *
Sanitize surfaces-
Sanitize every high-touch surface, down to the doorknob
Use approved products-
Use cleaners approved by health experts, like disinfectants with 70% alcohol or higher
Thoroughly clean-
Refer to our extensive checklists while cleaning room-by-room
Wear a mask and gloves-
Help avoid cross-contamination by wearing a mask and gloves
Wash all linens-
Wash linens at a high heat setting
Follow all other local guidance-
Comply with local laws, including any additional safety or cleaning guidelines
Dave was very nice and apologized. He offered me a full refund. I was there under an hour.
I hope they improve the cleanliness of the room for future guests.