Location was good, apartment as pictured/described, but communication was an issue. We arrived around 4pm only to be told apartment would not be ready until 7pm. We were forced to use the restroom & change in the pool area, had to wait for someone to open the restroom. Kenny did allow us to check out late the following day, when the cleaning crew showed up, I asked them to give us an hour to be out of the apartment & they were extremely rude. As I said before the apartment itself is nice & the location was good for what we needed, better communication from Kenny would’ve been appreciated.