Our previous reservation got cancelled last minute, basically the same day as we were driving to LA. I frantically searched for a new place as my husband and I were driving to LA. Carlos responded to my request to rent his place quickly. He responded to all my questions/inquiries within a few hours during our 7 days stay. The condo was clean and nearby to all the attractions we wanted to visit. The kitchen sink faucet was loose and I was afraid that it may break when we checked in. Carlos came that same day and fixed it. The sliding door to the balcony could not be locked. I believe Carlos might have a hard time finding someone to fix it. However, we were on the 3rd floor and the condo is in a enclosed community. There is also 24 hour security as well so we felt safe even the sliding door to the balcony could not be locked. We love the gym and the pool. The pool was like 80 degrees so it was so comfortable swimming in the evening and night. We did not get the same unit as the pictures shown on AirBnB. The furniture was also different. Nonetheless, the unit was tastefully decorated and was very comfortable. There is a lot of kitchen equipment and amenities including even a George Foreman grill. We will definitely stay at Carlos's place next time we visit LA again.