Host was very accomodating about my last minute booking and gave me all the details I needed to get settled quickly. I met her today when I was switching rooms and she was great! I go back and forth between LA and NYC regularly so I am sure I will be back. 5 stars! I know the neighborhood outside is a little rough but in the other hand it also means you are super close to hollywood blvd, and many lively spots so for me it is perfect to be able to walk around when I am in town and is just a few blocks from the subway.