Steve reached out to us checking on our ETA, so he could greet us and show us around upon arrival. He made us feel right at home. He showed us around and has made all amenities easy to use with instructions, placed around the room. He put a lot of effort into making our stay as comfortable as possible. The bedding was very cozy. The view of the canal was amazing and made for great morning and evening walks. We will definitely make this our stay in the future, highly recommend.