I did not get the pleasure to meet Ethlie personally but the stay was fantastic. Bed was a little small for two adults BUT very comfortable. It was the provided amenities that made the stay what it was; endless entertainment like Netflix and amazon prime. Coffee maker and microwave were a savior to travelers. There was even a washer and dryer that we probably would have used if we stayed an extra night. And was incredibly flexible with the time (I did give her advanced notice) and overall just very pleasant.