We were in Glendale visiting family and our other Airbnb fell through. Terry responded immediately to our request, and within a few minutes we had a place much better than our original plan, and even closer to where we needed to be. Check-in was easy, the place was spotless, exactly as pictured and had everything we needed. Full kitchen, fantastic water temp and pressure in the shower, beautiful quiet neighborhood. Terry and Ted are very nice, friendly, available-- but we really didn't need a thing. Will definitely stay again next time we visit.