This house is very clean , nice and comfortable. We were enjoying this house until we encountered the maintenance guy. . We are aware it is listed on the listing about gardeners coming however , he was rude when we kindly asked who he was since in the house rules it says “do not let any one on the property for security reasons” we wanted to make sure he was from maintenance (no uniform or marked vehicle) We felt unsafe & worried after things escalated due to his rude and aggressive behavior we had to end our trip short and leave to a hotel as we did not feel safe after that altercation. We are still not sure why he was triggered when we asked him who he was and what job he was here to do. The host did not care and brushed us off he just told me “let the pool guy finish his job” . He was very much gaslighting us & kept cutting us off on the phone. What made things even more uneasy is the host said “ I did not know he was coming today either” . No compassion whatsoever and very worrisome. We did not get compensated for the 3 nights we didn’t stay. The apology the host was giving us was such a gaslighting apology and making us feel like we were in the wrong. Hopefully this does not happen to another family because we were really enjoying the house and did not want to leave with 3 kids under 10 and a person recovering from surgery !