Good things first:
Location is very convenient to all places we went (hollywood, ktown, venice beach etc.)
Communication was nice and smooth, we were able to get answers to our questions quickly.
Kitchen and bathroom are remodeled.
Missed expectations:
1. The whole house is an old house with interior remodeled, however from lots of things such as the walls you can still feel the oldness. We can easily hear our neighbors' conversations. The neighboring house/store also had a huge pile of trash right in front of community garage door. Overall this is far from what we expect as "luxury".
2. Checkin/neighbor wasn't pleasant. You would expect drove into the community, put down all your luggage, and enter the building. Instead, you need to get out of the car, enter the house first, fetch a remote, then you can get into the community. We also got wrong garage code, so it took us more than 30 minutes from arrival to settled down. Our neighbors also did not park in their respective garages, so we had trouble parking almost every night, worrying if we will block them/they will block us.
3. The towels we were supposed to use were inside of the dryer when we arrived, there were also mosquitos.