My husband and I have been traveling for over 5 months now and staying at Airbnbs. This experience in particular was a harrowing one.
When we checked in, we found a half eaten cake, ice cream box, pizza, etc. in the apartment. This made us think that the house wasn’t cleaned for us. However, we usually only contact the host for emergencies so we ignored it. Then we used the stove and got a funny smell from it. We ignored this too as there were 3 other stove tops we could use. We focused on other bigger issues like spotty internet and losing hot water for a whole day. Both of which we reported to the host and she resolved within the day.
After we checked out, we received a message from the host claiming that we damaged the stove, sofa and the coffee table. She said that she had to replace all of them. We explained to her about the stove. We also let her know that we never ate or drank at the coffee table or near the sofa because they have a huge dining table that we preferred. Honestly, we just had a bunch of documents kept on the sofa for the entire stay.
She sent a bill for over $650 through Airbnb which was escalated to the claims department. Airbnb notified us that the claims were erroneous and we would not be charged.
Overall we would not recommend this place and encourage fellow travelers to take pictures before and after each stay to help protect them against false claims.