Pat's room was extremely clean and comfortable. Anything you could think about needing was provided by Pat. The products provided were really good and I plan on buying them next time I need body wash or hair products. I loved the handbook she provided and it was very helpful. The bed was more comfortable than our own at home and the different sizes of pillows suited both my husband and myself! All the amenities that we could have needed were pointed out and a nice basket of food items in the room was a nice touch. Pat provided cold water bottles for our convenience, too! The room was quiet and having a screen door was nice to cool off the room at night. We would certainly stay at Pat's again when visiting Long Beach.