Amber is one of the friendliest and most accommodating hosts I have ever spoken to. She always responded quickly to any questions. The home itself is absolutely beautiful with plenty of space. There was even a box full of games for the family to enjoy. Plenty of comfortable seating to just kick back and relax. My only slight complaint would be the insects. There are roaches OUTSIDE of the house. I have not noticed a single critter within the home because Amber is very diligent with exterminators and cleaners to maintain the home. Pretty sure it is because of the temperature rising and the palm tree in the backyard. From my experience palm trees tend to attract roaches and palmetto bugs. Rest assured, however, that I have only spotted a few of them, and you will never see one inside the home unless you leave a door open.