Communication was quick and helpful. Shelley, and her husband Greg, were very kind. The place itself is lovey. The location is great. There are tons of restaurants in every direction. (The breakfast tacos at Taqueria Los Anaya on Adams were some of the best I've had ever.) You're close to so much fun stuff in LA. The garden/porch is very peaceful. It's a really cozy space, and I slept very well. I would stay here again when I'm back in LA.