First I’ll say that Jie did communicate well and I don’t take that for granted. The checkin process was ok. However we ran into a few issues while at the property. I’m not sure if they didn’t have time to do a deep clean or what but the place could use it. There was hair on the baseboards from prior tenants I’m guessing. In addition the showers wouldn’t drain therefore my family was subject to taking showers in puddles of standing water. Also I understand that this is a rental property however the place has a bunch of marks on the walls from prior tenants in which they scuffed either luggage or a product of hard living. The carpet could use a cleaning as well. I understand these comments aren’t favorable and I would not slander anyone, therefore I took pictures of all of the above. The property generally looks like the photos shown online outside of the issues named above.