We stayed at Norma's place for 3 nights. The home was really well kept and cozy. There was a cute little welcome basket with some goodies in it. Another basket with games and some coloring books for children felt like such a nice gesture. The instructions were clearly mentioned for everything from check-in to the controls at home and check out and there were little labels everywhere to help you out. The kitchen and bathroom was well stocked. Popular sights of LA was a short drive away. Overall a beautiful home and a wonderful, responsive host.