I was very disappointed by this misleading listing. After researching options to stay in Burbank, I found what looked like a great deal for a 2 bedroom apartment in downtown Burbank. After messaging the host and confirming a few details, I booked the reservation 2 weeks ahead of my trip. My booking confirmation provided an address in Burbank and recommended confirming check in details with the host. After some email exchanges, we agreed to meet around 5PM at the location to get keys. However, on the day of the trip, when we arrived, I had trouble contacting the host using the provided phone number. When I checked email, i I saw that I had received a message an hour before I arrived that stated a different address. When the host finally contacted me via phone, he confirmed the different address, stating "he had forgot to tell me there was an issue with the listing". WTF! The address was actually not in Burbank but somewhere in Los Angeles - 15 miles away from Burbank! I'd like to give people the benefit of the doubt but the listing clearly shows pictures of downtown Burbank and the listing was advertised as "Best 2 bedroom apartment in Downtown!".
I will give credit to the host for acknowledging the error and fully refunding my reservation. But this was not a great experience. It was alarming to arrive at the destination with my family and wait over an hour before learning that it was not an accurate listing. I had to scramble to find another place to stay.