Overall the apartment was pretty comfortable, but there were a few glitches in the beginning and the apartment is quite dated. But Zack responded very quickly. He was so friendly and he took responsibility for them. He definitely is a superhost. Note that the apartment is smaller than it appears in the photos, so if you are a group of more than 5 (we were a family of 7), it may feel very cramped. Especially if you're a family who wants to enjoy a meal together at home. There was a dining table that folds out but there is no space for it. Location was good but a bit far from downtown with the constant traffic jam.