On the positive side the place was very clean and a convenient location for us. Monica was responsive to my texts. However, The place lacked several things that I thought should be included such as face cloths, kitchen towels, pot holders, plastic wrap, etc. The tv did not work. I was glad I had my iPad. The most unusual request was to wash my towels before we left after I paid over $100 in a cleaning fee. I have stayed in other places and this was not the case