It was no fault of anyone that our trip was dashed by some unfortunate power outages and Neuman was extremely kind, helpful, and responsive as we navigated ever-evolving plans and changes to our booking due to storm and electrical problems. I'm certain that in better weather it would have been a dreamy stay and am grateful we were in good hands while we dealt with a historic storm. Though we only saw it in the dark, the house is clean, comfortable, and beautiful.