Robert's place is absolutely gorgeous (just like in the pictures) and we had an amazing time there. We especially liked the freestanding bathtub with candle light – very romantic! There isn't a real kitchen, just enough equipment to prepare coffee and a snack in the morning, which is what we're used to anyway, so that hasn't bothered us in the least. There's plenty of good food within walking distance.
The communication with Heather was perfect, she was very reliable and helpful.
That said, here's the one caveat that only applies if you're a light-sensitive sleeper like me: Be aware that the house is filled with light, which otherwise is definitely a plus (everything looks so much prettier with natural sunlight), but there isn't really a way to block the morning sun from the bedroom. So you may find yourself waking up earlier than you're used to!