We met Thomas when we first arrived but didn't see our hosts at all after that since the room has its own entrance. There was construction on the road so we were unable to park on the road near the private entrance, but Thomas was very accommodating and met us outside to open the gate so we could use their driveway during our stay. He helped us with our bags and gave us an overview of the room and how to use the TV, thermostat, internet, coffee maker etc. The room was way nicer than any hotel you could get in the area within a decent price range! He works from home and made it clear that we could contact him anytime with any concerns. I really liked having the mini fridge to store leftovers after dinner and the microwave to heat them up for lunch the next day. They provided paper plates, utensils, bottled water, and a couple bags of popcorn! We slept well in the king sized bed. I am guessing Lisa and Thomas are early risers because we could sometimes hear the floorboards above us creak in the morning, but it was never loud enough to wake us up. Universal Studios is about a 25 minutes walk, and we debated walking to save the $18 for parking, but in the end drove anyways so we wouldn't be walking back in the dark.