DO NOT BOOK. ANNIVERSARY RUINED. My boyfriend and I booked Tania's home for one night for our anniversary. Check-in was at 3pm and I contacted her earlier that day to coordinate key exchange and received no answer. I tried calling her at 2pm and her phone was off, I left a message and received no response. We kept trying her, left multiple voicemails, and couldn't get a hold of her. Finally at 5pm, we went to the location to see if she was home. She was not and her phone was still turned off and everything was locked. As we were walking up to the house, there was a HUGE dead rat right in front of the doors to the guest room that we had rented. We called Airbnb and they said they would get back to us within 30 minutes. An hour later, we ended up calling them back and they told us they couldn't get a hold of her and they would either refund us, or offer suggestions for alternative housing. The only options available were in DTLA, 30 minutes away and they were more expensive and they weren't covering the difference, and we would have to book them ourselves. By this time it was already 7pm so we decided to cancel our booking and we had to leave town and drive two hours home as we had no where to stay in LA that worked with our plans and reservations in Santa Monica. I am very disappointed in how irresponsible Tania was and while Airbnb customer service was very kind and pleasant to talk to, they didn't give us feasible options to make up for not being able to check into our original reservation. Our anniversary was ruined because of this. DO NOT BOOK.