Perfect communication and ease of use including key handling, parking permit (street side), local info and suggestions. Chrissy is very helpful in every way. We found the place a good location as home base for visiting most interesting areas around LA, e.g. walking distance to Hollywood Walk of Fame. You can use the Hollywood Rec Center pool for just a few dollars, 3 minutes by car. Nice apartment suitable for our family of four, slightly darker though than in the pictures. Huge TV set and very quick and 100% stable wifi connection.