The actual building and rooms were fine, but we had an issue with the AC unit and our keypad for our room stopped working one day. The owner was great at communicating though and he himself came out to check on the AC which we appreciated. When we were locked out of the room, due to the keypad dying, the cleaning lady contacted the handy man and the owner and they both came within an hour to help. Over all it was a good location because it was only a 10 min drive from the airport and you are only about 20 mins from the heart of LA.