Sheyda was very nice and caring. I rented this place for my friends who were visitors from another country. It was very important for me that they have a good time and enjoy their time being in the U.S. And this was a great place for all of those reasons. Sheyda is also a good communicator and problem solver. We made mistake about the checkout date. But Shayda was very patient and supportive and addressed the issue so professionally.