Laura’s place is AMAZING!!! The communication is great! She responds very quickly. She is so nice, welcoming and helpful with anything you may need. She has house rules but very very little. The pictures honestly do not do this unit any justice. It was so clean! There are so many dishes & utensils, literally everything you need. The bed is so beyond comfortable you don’t want to leave. The location is perfect for universal studios. My friend and I enjoyed our stay so much we plan on coming back to stay at Laura’s place again.