While staying at Carrick's place, there was some issues with the plumbing. Carrick was extremely responsive, and helpful and worked toward fixing it immediately. The issue happened at around 8pm on a Saturday night, and by 11 that night he had booked a plumber for the next day, Sunday, while being thoughtful about how it impacted my stay. Unfortunately the issue was not a quick fix, and I wasn't able to stay for the whole visit, but I'm extremely satisfied and grateful to Carrick for making the difficult circumstances painless and for communicating so efficiently and clearly. Despite the issues, I thought the place was cute, comfortable and a great location and I hope to come back in the future!