Andrew provided no instructions on what to do once we arrived at his home. After booking his place, we told him that we would be arriving around 5:00 pm the day of booking. On the day of the trip, we could not get a hold of Andrew via phone or email. We had to go through one of his friends in order to receive the key to enter the home. We did not receive the key until 7:30 pm (and we had informed him that we would be arriving there at 5:00 pm a week before the trip). We waited 2 and a half hours for his friend to bring us the keys. Apparently Andrew did not tell his friend when to even expect us - absolute poor organization. Once we were able to enter the home, the bed was not made and the sheets appeared to have not been changed clean. Other than that, the house was fairly clean. Overall, very poor experience with this host.