We initially arrived around 11:30am and messaged Tracy if we could check in early. I understand she didn't need to let us. But there was no response from her until 5:30pm. We hung out at Starbucks til 3pm. The key was easy to retrieve, and upon entering there was a very musty smell and it smelled wet. All the windows had condensation on the inside. we wiped them down and opened the doors. It was 63° & raining, but after a couple hours the smell wasn't as bad. The heater was a small unit and took a long time to heat up the place. The pictures make the place look larger then it is. Door knob kept coming off and on the bathroom door sometimes we couldn't get out so it had to be opened from the outer knob. Kitchen trash can had old food stuck all on the rim and the blinds had dirty spots. The blinds were also very difficult to open & close. We had no internet the whole time because it was not private or safe. We couldn't even watch TV or use phones or computers. Don't recommend