My experience at Rita's was just ok.
Pros - very clean, nice old house, beautifully decorated, good location
Cons - a few issues
1) When I arrived, she provided a parking pass. She said that I owed her $20 for it because her last guest had not returned it. I had selected this Airbnb because I assumed this would be complimentary as the other reviews clearly stated. In the end, I did not have to pay the $20, but the fact that she said it was my responsibility seemed unjust.
2) The wifi broke. I had to prepare for some meetings the next day. I messaged her to report the issue late that evening. She responded with "Sorry nothing I can do. There have been outages." The next morning she was walking around the house on speaker phone with someone from the internet company. She was frazzled and then asked me "what did you expected me to do at 11:41PM? Your message woke me up!" It didn't bother me that she didn't fix it immediately but I would have preferred "Ok, I will call in the morning" and then following through to resolve the issue. I did not personally break the internet and did not appreciate her handling of the problem.
3) I had to duck in the shower because the shower head was really low. I'm 5'9". Minor but annoying.