Thank you for a wonderful stay at your lovely home! It was exactly what my family and I needed after our stay in Palm Springs. We needed something that would be close to the airport for our last 2 days in LA, before our 5:45am flight. They have put a lot of thought to what a guest needs and deliver it perfectly.
I appreciate their kindness and promptness to our needs when we had some unforseen things pop-up. They truly care about the comfort and needs of their guests, and that is something that gives a 5 star rating to me. As I said to them, things happen that a host can't always control, so it's important how a host communicates and handles those situations that matter most. They deserve a high rating for attentiveness, kindness in their communictations, and quickness in handling those concerns. To others who may be deciding whether or not to stay at this property, I say go for it!