Brian is very accommodative. He welcomed me and helped with my luggage on my late night arrival and the check-in process was super smooth. Throughout my stay, Brian is responsive to all my asks or requests. He also provided me a lot of information on restaurants and places of interest. His place is close to many good restaurants and the nearby Bus 7 can take you both downtown or to Santa Monica. In addition, the place is spotlessly clean and the bed is very comfortable.