I have Never Ever written a Bad review for Anyone, and I Am a Very respectable and respected person, but I was treated Horribly by Aly!!!
First of all. I was Lied to! She said that there was no one upstairs from me, which there clearly is. There are Children! VERY, VERY LOUD CHILDREN! Even the Airbnb Rep heard them when I called after 10pm! Had I know there were children, on that floor and/or next door to me, I would've NEVER EVER paid and moved in! I Am a Very quiet person and I hardly for any sleep! When I was there all day a couple of time, they were screaming and bouncing that basketball from 9am until midnight and because Aly didn't want to help me, I had to knock on the neighbors door, who was rude as well and lied and said they were upstairs sleeping! When I kindly messaged Aly and told her how Loud they were being, her response was, "No one Has Ever Complained About the Kids before!" How insulting is that?! I didn't want to say anything at first, because that was Only my first and second night there! I hardly slept, because YES it was That loud!!!
After waiting a week in agony with hardly any sleep, I Finally heard back from Airbnb! As I was on the phone with them, trying to find another place, Aly hurried up and canceled my stay with another Rep, telling him that I had to leave by noon the next day. Understand that Aly and Airbnb have already taken my money, and I'll have to wait up to 15 days, they said, to get it back. It did take a while to get back to me. I told them I cannot leave at noon, i have to arrange for a ride to pick me up, because there is no way I could have a car staying there when there's no parking! I left around 6pm, got stuck with hardly any money, almost homeless, because I didn't get paid again for two weeks! This EVIL VILE INDIVIDUAL SHOULD BE BANNED FROM AIRBNB!!!
Thank God I Now live in Bel-Aire..
There needs to be a Way better trash system than every Wednesday! That place gets stuffy and stinky!
DO NOT STAY HERE PEOPLE!!!