Claudia was very welcoming and made our check-in and check-out easy and convenient. She even gave us some plastic baggies so we could wrap up some food to take on the plan ride home! The apartment is conveniently located, with Elysian Park just up the hill, and the porch is definitely the best thing about it. Overall, it's a comfortable apartment which mostly met our needs. We felt like it was fairly dark inside (unless you had the porch door open), and as light-sleepers we found it, at times, quite loud at night. The neighborhood dogs barked at all hours of the night, and the refrigerator in the kitchen is very loud at times. For those who are not light sleepers, this probably isn't an issue.