Trevor is a wonderful property manager. He accomodated our request for an early check in and use of parking space and even contacted me to offer setting up a luxury air bed for our daughter. We were greeted warmly and promptly by Nancy, the friendly owner and permanent resident of the unit the rental is attached to and her playful dog , Okie. Overall the unit was clean and comfortable, but ongoing construction on another home about 10 feet across the street meant no one could sleep after 7, and naps for our little one (or us) after long days at the beach were out of the question. the washer / dryer in the unit made it easy to keep our space and luggage tidy and all of the linens were very soft and cozy. The only complaints we had were that the "private" patio wasn't really a space where one could kick back as suggested in the description and the construction noise, which I'm sure is a nuisance to the owner and manager as well. the property was super close to a beautiful area of Venice beach and the neighbors were warm and friendly. If you're not skilled at parallel parking you will be by the end of your stay!