Joseph is just the owner. He is professional and sensitive to resolving issues but is not the main point of contact. He has several properties. The address listed on Airbnb is different than the actual location. The assistant was not present at the time of my arrival and the communication was not the best. The rate was discounted on a special, however, the incorrect address, third party assistant and uncertainty of how long other guests' stay was did not enhance the experience. Housekeeping was not routine, as my room was not vacuumed, the shared bathroom ran out of toilet paper and laundry turnover for another room was left unfinished in the washer. It is unclear what responsibilities (like paper towels, dish soap etc) are the guests' and what is left to housekeeping. Especially considering the fixed housekeeping charge. Without a good idea as to how many people access this unit, it is more like a hostel.