Chris is great to communicate with. He's very responsive. We did have an issue but he resolved it as promptly as he could given that he was out of town. This place is in a great location, close to the beach and Main Street. It definitely has some wear and tear. I know it's less expensive than other places in the area, and I think it's a fair price given the wear and tear. Overall I would recommend this as a place to stash your stuff and sleep while you're out and about enjoying Santa Monica. Thanks, Chris, for your hospitality.