Andrew was very friendly. He was always available via text, but also respected my privacy. The space is clean and comfy and the view is magnificent. It's a uniquely LA air bnb, situated at the very top of a mile high hill in Sherman Oaks. I was a little nervous driving, but I was given very clear directions and found everything I needed to check in even tho I was early. There are lovely spots to enjoy al Fresca meals while soaking in the morning sun or watching a colorfully deliberate sunset. Nice shops a jog or short car trip away.