The apartment was clean and as pictured. Shag carpet in bedroom was dirty though and it smelled musty. There were fresh flowers which was nice and most of my stay, the place totally quiet. I never met Joanna over my 3 night stay but did meet her roommate. The area was conveniently located for my business purposes. Parking is an issue if returning home at night. I wanted to extend my stay one night but was unable to update status before instant booking snapped up the date. I don't favor Airbnb policy to penalize owners who use that feature if they override and decline a new guest so an existing one can stay. Joanna was helpful in trying to resolve and educate me on that status.