This was my first ABNB trip. Sara was great friendly and meet us as soon as we walked up. She had communicated well before the trip so we had all the info needed. She would have been there if needed but we didn't need anything. House/apt. Was clean and comfortable and as described. TV DVD all that stuff was handy. No way we could have a hotel as close to my sons house we were literally 2 minutes away. Don't know if it is always this easy but Sara and the apartment were exactly what was described and what we needed. Thanks Sara our trip went well.