Ben was cordial and prompt in answering any questions. He suggested restaurants offering vegetarian options. The separate, secluded and quiet studio apartment was just what we needed after a long day of medical procedures at Kaiser Hospital. The bed was comfortable. Full kitchen stocked with breakfast items and excellent coffee. We were too tired to take advantage of the many interesting books, large screen TV and DVDs. The neighborhood is upscale and trendy shops and restaurants nearby. I felt the hosts were interested in our comfort and felt very safe staying there.