Doan is a responsive host and his property is well appointed and up to date. I would have given him 5 stars except for the trouble we had getting the pool/spa to work properly. We booked this lovely house because of the water feature, and as a family fleeing the cold of the Northeast for sunny CA for Christmas we were looking forward to a hot tub whenever we wanted. The pool/spa never got hot enough to use the first day we were there. Doan immediately responded and the next day the spa worked and we were very happy. However, the heat stopped working properly the next day and we were told it was a broken part. So we only got to use the spa once during our 4-day stay.