Kelly seems to need to train employees none of them were accommodating. They told me my place was rented out until Tuesday only to find out it was an error wasted 300.00 dollars in uber and hotel that I checked right back out of because the host assistant was inaccurate with info. The internet went out, the neighborhood is in tent city which there is a lot of homeless ppl not that it bothered me but the drug users kept coming in the building trying to use drugs.
The front door is off the henges therefore if not force with strength and muscle door will not close. The address is not accurate given wrong address.
Was force to stay at the property because Kelly wouldn’t give us a refund. We couldn’t have a late check out although we had multiple issues.
I’ve taken photos and videos as well still no compassion or understanding.
Never will stay in that area again.