The location of this apartment cannot be beat! It is only a half block from Hollywood Blvd. it’s in a nice quiet residential area. There is also a CVS pharmacy just down the road. The apartment building itself is older, but the apartment was fairly clean. There was a lack of communication with the host on the day of check-in. We were arriving in town between 2-3 pm that day. We had emailed, as well as texted the host several hours in advance. The directions stated to let the host know when we would be arriving. If the host could not meet us, then we would have to use self check in process. We finally heard back at 1:52. The host said they would prefer if we waited until 3pm to check-in. but would contact the housekeeper to see if the room would be ready at 2:30. The host said he would get back to me as soon as he found out. At this point the host still did not answer whether we would be meeting him for the keys, or doing the self check-in. We understand that check-in was not until 3pm, we were just hoping to get in early if we could. We had been sitting at In-n-out burger waiting back for a response. He finally responded at 3:15 to see if we made it into the apartment. I said, “no” we had still been waiting to hear back from him. He then told me he was on a flight and messages were not going through. The apartment itself was different from the photos shown. It was almost as if the photo was of someone else’s apartment on a higher floor. There are no trees or greenery as shown in the photo. When you look out the windows of this apartment, it is a concrete wall. The lighting was very poor, very little natural outside light. Also, bring your own toiletries. Toiletries are not offered as shown in the photos. Just some very watered down hand soap in the bathroom. We had plenty on bath towels for our family of 5, but only like 2 wash cloths. The other issue we had was with the parking. After not hearing from host all day, as we are driving to go park, he is asking if we are planning to use the parking spot. When I did not immediately respond (because I was driving the car) He immediately texts back and says he needs to know ASAP, because someone was parked in his spot earlier. We were driving a rental, so “yes” we were going to use the spot. There is one assigned parking spot available to use for this apartment. The following day when we arrived back to the apartment, the space was taken. There was a note on the car stating that someone had told this car that they could park there. They left their phone number, and apartment number for us to contact them if we needed...