Ellen was very communicative before our stay and let me know that the outside awning had been damaged during a recent wind storm. She was nice enough to set up umbrellas for us! But I was a little disappointed to see the awning was still attached on one side, so it was blocking the beautiful fountain! One umbrella stand that looked broken had a mexican blanket thrown on top of it? There were line lights hanging from one umbrella and thrown onto the outside table, but they weren't plugged into anything? The outdoor patio furniture didn't look like it had been wiped down in awhile (cob webs and spiders and such) so I had to clean off two chairs for us to be able to sit outside. Additionally, I had to wipe down some cob webs that were right above the bed/below the shelf in the bedroom. Besides the slight cleaning/up-keep, it was a good stay - the kitchen was fun to use and cook in. Everything worked perfectly. And even though I didn't think we'd need the air conditioner, we did and I'm glad it was there. We had everything we needed.