Worst experience ever!
Upon check in, we received the wrong code for the front entrance and the garage and had to wait an hour for someone to come fix them. Turns out the battery was dead. This is a common theme with this host because he was unapologetic and should've fixed any issues before renting out his place.
When we finally got past the door code issue, the first thing we smelled was urine, even with our N95 masks on! When the host acknowledged the smell, he sent cleaners but all they did was use some clorox wipes, (which I gave them ) and used it for the toilet then left. They didn't bother to clean the rest of the bathroom. I requested a better/thorough cleaning for the entire place from the host, but he refused to pay for the cleaning. Not even close to being COVID-19 compliant.
The place was so dusty/dirty, I had to bring my own vacuum cleaner and when vacuuming the rug, discovered broken glass inside along with tons of dust and dirt in the whole place. (you can hear the vacuum cleaner picking it up) The sofa and chairs were dusty/dirty as well. In fact, it was so severe we put sheets over them to sit down.
When adjusting the bed sheets in one of the bedrooms, we discovered blood stains and crud on top of the mattress, so gross! I wish I could upload all the photos I took to show everyone.
There was a mildew-ee smell coming out of the vents so we didn't even bother turning on the heater. We were freezing but we chose to be cold them smell that stench.
Other issues below.
1) Dirty/dusty
2) Broken towel rack and bathroom door knob
3) Missing blinds, and broken blinds through out the house (no privacy)
4) Weak (no) water pressure from shower for 3 days
5) Leak coming from ceiling vent when it rained (no access to heater)
6) Mildew-ee smell from vent
7) Dirty and uncomfortable mattress in first room
8) Overall, the place was not well insulated and was cold
9) Dirty rugs and sofas
10) They did not mention this was a house that got converted into 2 apts, so you can hear your neighbors through the thin walls.
11) The backyard is a joke with broken chairs and garbage cans.
12) Missing roku in the living room
13) Icing on the cake was broken door handle in the bathroom where my son was locked in for a few minutes
With all of these issues, we never got one apology. Worst host ever. Everyone deserves better!