We were dropping off our daughter at USC and needed a place for 2 nights. I expected a place where we could crash for a couple nights and that's what we got. 5 stars for that, and for the cleanliness of the place. My wife was not thrilled by the "basement feeling" (it's not actually in the basement) and the whole AirB&B experience. The furnishings are basic and the 2nd bedroom is a refurbished closet. BUT, it worked fine for my daughter and the place was truly very clean and no sign of bugs anywhere. The place was very basic (think mismatched tile floor in bathroom--so what?) and not lots of electrical outlets and no nightstand (again, so what!). The door to the apartment is around the side from the supplied garage and a bit strange but it works. To get into the parking area requires a remote-controlled fence so I felt safe leaving our car packed with my daughters worldly possessions for USC move-in day the next day. We avoided "hanging out" in the apartment, but we were even able to watch Netflix on my computer via supplied wifi and a HDMI cable on the TV one evening. All in all, it was what I expected, but even more clean, and Karlene was very available to answer questions. I would do this again, but my wife would not, but that's more the whole Air B&B thing , nothing having to do with this specific apartment. Her comment is that "this has all the quirkiness of staying with family, but you don't get to actually see your family."