Great communication , very quick response time and accommodating requests . The parking was very complicated during my stay . The parking lot across the hotel was apparently bought out to film a movie and both nights During my stay were exhausting to find parking . I had to find parking a block and a half away from the hotel 😪. Then on my last day the water their was no hot water running in their shower , not to mention the wifi was very weak . Great location close to stores and etc but the parking was a nightmare.