The loft was beautiful and a great size for five of us. The beds were comfortable, there were tons of sheets and towels and kitchen supplies, and overall everything worked great (although we didn't try the washing machine/dryer).

We also loved the neighbourhood - it was super easy to walk to most of downtown, with tons of great food and drink nearby, as well as convenient access to metro stops. If you're not used to living downtown in a big city, note that it is pretty loud at night.

Communication with Alex was easy. She was a bit late for the designated check-in, but was very accommodating when we messed up the check-out and had to return something after the fact.

Overall, I'd recommend this place. Not only is it lovely, but it's also quite good value when you consider comparable places downtown.