The place looks exactly like it was pictured and had great amenities. The place used some pretty up-to-date technology, which was cool in my opinion. It was close to Downtown and Koreatown which was convenient for me. There was a lot of instrutions before check-in but it was easy to follow and they were quick to respond to any of my questions. The only bad thing I ran into was during check-out. The place had clear rules for check-out times and strictly no pets are allowed. They had me confused with another unit and I was accused of having a pet during my stay. They gave no reassurance that I wouldn't be charged for it and the only thing I could do was wait till they do their own investigation. However, the good thing was that they cleared up within a day. Overall, the place itself was great and had no problems, I only had a hiccup with check-out.