Mixed. We had an arrangement w Glecy and was ready to check-in early but communication was lacking and we did not get a reply until few hours later. Got to Glecy’s place, waited outside, and come check-in time we found that it had not been cleaned. Bed was unmade, used towels on bathroom floor, trash full. We alerted Glecy, finally got the long awaited reply hours later denying early access (understandable), but off-putted that there was no acknowledgment as to the place not being check-in ready. Worried as we were put at risk, with what the whole pandemic and all. We alerted her assistant Rhonda and she got to moving. Place was sus cleaned in an hour. Couple other questions regarding the house were communicated to Rhonda but my inbox went dry. Tbh this was what kinda had me triggered, how so-so the communication was. Place was pretty well-kept tho, heater didnt work but pics are pretty accurate.