Ling is a con artist. She scammed me out of $683.66. She lies pathologically. She will say anything to get you to book and re-book. She promised me (in writing through this site, and verbally in person) that I could leave in the middle of a monthly booking if I needed to, that she would make the alteration (change) to the dates, as hosts are allowed to do if they want. Then when I signed a contract on my new permanent housing, to leave 2 weeks early (on October 1 instead of October 16), Ling refused to refund the last 14 days of my stay, like she promised in writing. I gave her 7 days notice (I told her on Sept 23 that I had found my permanent place). She then refused to make the booking alteration. She then created a fresh new listing for this room, which she will probably use from now on. In retrospect, there were several other things she lied about also, that I didn’t realize until she went back on her promise to release me mid month. In addition, I have had 15 other AirBnB stays and this was the FILTHIEST, most disgusting, dirtiest place I have ever stayed. The shared bathrooms were so dirty that I had to try not to touch anything when using the bathroom. I mean there was f*c*s and ur*ne and p*bic hairs all over the bathroom. The long term male residents in the other room have dirty habits. The kitchen was also very dirty and the entire house became infested with ants. Expect to get parking tickets on your car cause she does not call in your parking pass on time (when she says she will). It was also dangerously hot inside the house. While she doesn’t advertise AC, she also claimed it “never gets hot due to ocean breezes”. This was not true. It was 95-103 throughout all of august and September. The beds are rock hard and the bedding is ripped and slides off. Once the heat kicked in bad, I got clinical heat exhaustion and was unable to move during the heat and just had to lay with wet frozen towels on my body. The long term male housemates slam bedroom doors at 4am. Remember, you cannot trust ANYTHING Ling says, as LYING is her default mode. I have appealed to AirBnB to refund the money she conned me out of when she promised in writing that I could leave early (I was not under the 30 days required by law since it was a re-book). I was not under the 30 days required by law since it was a re-book. However, so far, it’s been 3 weeks and I’ve had many emails with customer support and they have not refunded me, despite my showing them the screenshot where she agreed in writing through this site to release me. They say it’s at the hosts (current) discretion, (not her previous promises, even if made in writing through this site). I mean if she had just been honest and said no from the start then I would have looked for a place with an October 15 move in. I’m out a lot of money cause of her lies. As for her house, the list of problems of why her home is problematic is too long to list it all. Just the fact that she created a new listing for this room so people wouldn’t see any bad review from me should be reason enough to see she is trying to cheat the system and con people.