Both shower heads in two bathrooms are way too high and not adjustable. If you are very short and/or from Asia like me who is used to the hand-holding kind of shower heads, you probably won't like it. If you speak Chinese, it will be easy for you to communicate with them over the phone. I stayed in the basement room. The way they made beds was a little confusing to me. I wasn't sure if I should use the blanket directly on me unless I knew they washed it every time between guests. 'Cause you don't see the flat sheet which usually separates your body and the blanket. The floor was very clean though when we were there. The electric outlet (it's actually a power cord) blinked every time when you plug in or unplug. Self-checkin and self-checkout made it nice and easy, but make sure you have a flashlight if you checkin late.