James is a very good host. He communicates and makes sure you’re doing alright through out the day and that if you need anything let him know. We did have an incident at the house which the hose you share with 2 others ones is upstairs and the other is on the side of the house. You can hear the people up stairs when walking talking and flushing toilets basically anything. But his check is 4pm-11pm and since I and my boyfriend met the people above us we knew who was in the house already. But we didn’t know there were others on the other side of house staying there and checking in past 11pm. Which they tried to get into our front door even if you do there and 2 other doors you have to go through. But it did end up scaring the daylights out of us considering we 18 & 19 yrs old. James did give us a FULL refund for the incident. The area isn’t the worst but isn’t the best you do see a lot of homeless at night tho. He definitely made sure we were ok to leave and that we had some where else to stay.