Upon arrival it was difficult finding the key but we made it inside eventually. But the first 3 days we didn’t have heat (it’s important Monrovia is colder), the dishes still had residue and dust on them from the previous guest and water would be hot then be cold all of a sudden. Justin responded quickly though, but I wish all the hiccups didn’t happen after spending a lot of money on this Airbnb. But on the other hand the space was nice, homey and convenient if you have a car.