This review is for the bunk bed rooms which are shared with other travelers, similar to a hostel set up. There were 3 bunk beds in my room, accommodating 6 travelers in the room. I would like to mention that I do not have much experience with hostels or sharing a room with random people, to be fair. However, I did know what I was getting into when I booked the room and I had an open mind when I arrived. When I entered the room in the late afternoon, I saw that other people had previously checked in because I noticed backpacks and other items, but nobody was present in the room at the time. There were no clean towels, which I found out we're supposed to be in the available lockers, (so the other people must've taken them for themselves). There were dirty towels piled up in the corner, and when I went to use the toilet, the handle fell off the door. Not a very good first impression. There is no phone in the room, so I had to take the elevator back down to the lobby and wait in line to get a towel and ask for maintenance so that no one would accidentally get locked in the toilet room with a broken handle. I was given no prior notice that I would need a lock for lockers in the room, so I then had to walk to Target to buy a lock. I put my things away around 3p and didn't return until 2:30AM at which point someone was sleeping in my assigned bunk bed. I kindly woke up this girl and informed her that she was sleeping in my bed, at which she responded that she was unaware that the beds were assigned. Due to the fact that it was late, all the lights were off and the other guests were already sleeping, I looked for another available bed and told her I would just occupy an empty bed, and apologized for waking her up. When I woke up to her alarm blasting loudly multiple times around 11am, she said she couldn't find her key and was going to make a phone call in the hallway and not to lock her out because she had misplaced her key. She came back into the room and made another call and I overheard her use her full name. While she was on the phone, I got a strange feeling that she snuck into the room and was not actually a registered hotel guest. Upon check out, I asked the front desk agent if she was supposed to be in that room and he said she was not in the reservation system. This does not seem like a very safe set up. If you are used to hostels and don't mind the unexpected, the location and amenities are great and this is a cheap option.