Ivan was an efficient communicator and when we arrived with one parking pass fewer than requested, he was quick to resolve the issue. From then on we really enjoyed the space and felt right at home in the well appointed apartment. It is very close to Universal Studios and one can easily uber/lyft to local attractions. It is on a busy street across from a major freeway so if you are a light sleeper you might want earplugs and may not be able to enjoy the patio during your stay. We were undeterred by the city noise although I can understand how it could be bothersome for some. We enjoyed local eateries that were only a walk from the apartment and highly recommend the Sushi place right next to the gas station. Do not buy gas or food in the convenient store/gas station right outside the apartment (we were warned by our lyft driver) because apparently they "rip you off"; we did not go here but could be helpful to know for others. All in all a great place to stay in the area and I would recommend to others!