Richard and Kristen were incredibly communicative and amazing hosts. They made finding information and feeling welcome easy. In fact, they provided a nice gift basket with snacks that really came in handy. They were flexible if we wanted to add an extra person. And the location really gave you a taste of Pasadena. Not only was the cottage quaint and cute, but the patio was charming. The only downsides? You have to go to the police station to get overnight parking passes (minor inconvenience), the bathroom is soooooo small, and the floor under the futon was dirty with toys and dirt. Aside from those things, we really loved everything about the place.