We stayed at this place after a disastrous experience in Santa Monica. Donna was quick to accommodate us at the last minute- the supplies were delivered soon after. the location is quite good, the apartment is spacious, and the parking space is very helpful. All in all, we enjoyed our stay and are very grateful for her quick response and helping us to get out of a very bad situation. I have used Airbnb for years and have been totally satisfied- the Santa Monica experience was my very first horrible experience and hope that Airbnb takes notice and takes action to preserve their reputation and people's trust in the system.