Stacy was very responsive before and during our stay. She made sure we got into the place based on our schedule. Entering the place was a little tricky with the Lyft driver but Stacy stayed on the line to make sure we got in. Nice complex with amenities that we didn't have time to use. Short walk to our daily destination. Many restaurants along the way which we enjoyed. She even took time to make our stay special by providing something not on her regular list. It was very thoughtful.