Lorraine had great communication! If I had any queries there was always a response and quite quickly as well. She accommodated to some last minute changes I had. The place is as its described and was clean. Bed was comfy. The door can be a bit fiddly with locking and unlocking but once you've figured it out it's super easy. Quiet area and great WiFi signal.
Just a note; there is free parking right outside but not on a Wednesday morning for street cleaning. Lorraine was wonderful and let me know of this to help us avoid problems!