Everything was perfect I had zero complaints. If I would have forgotten anything like a blow dryer or a towel they provided us with one. I felt like it was home and super clean. It was easy to find and overall it felt like you were at home. It's the perfect location even if you left Hollywood we were right in the middle so we didn't hit a lot of traffic going anywhere. Thomas texted us to make sure we were doing okay. Although we didn't get to meet Lisa and Thomas we felt really comfortable with our stay.