The apartment was beautiful, but like others we had issues with the hot water. We were told a handy man would come the next morning before we checked out, but no one arrived. We didn’t get a response until after the time of check out. We were offered to go back to the apartment to shower in warm water (they couldn’t get it hot) but had to get back there by 11.30 and received the message at 11.10. I really wanted to wash my hair before our 11 hour flight back to London and this wouldn’t have been enough time. Instead we had to wash at the airport.
We were offered our cleaning fee back which we received. If this was a new issue I’d be a bit more understanding but it seems to be an ongoing issue that maybe they should address before allowing others to stay. Being pregnant it was a stressful situation.
Apart from that the apartment is in a great location but they could work on their hospitality skills.