Sasha was very responsive and came with extra pillows and hangers straight away when I requested them. The apartment has 3 rooms, 2 have on suite bathrooms and mine had a shared bathroom which I was aware of. The shared bathroom was near the front door so you had to walk through the kitchen area to get to the bathroom. I was ok with this but just a note for future guests if you wouldn't like this. There is also something living in the living room area permanently but they were pleasant and over my 4 night stay I rarely saw them. There are 3 codes to remember, one to enter the building, one to enter the apartment and one to access your room. I remember them ok after about a day. WIFI is good and the room was tidy. There is a big supermarket across the road which was nice and I would say it is around 20 minutes walk to Hollywood Boulevard.