Shelly and Paul's home was located in a beautiful neighborhood in Malibu with sweeping views of the ocean and city. We felt very comfortable using all the amenities and hanging out in the house/patio whenever we wanted. Jimmy was mostly there to answer our questions and Paul and Shelly were very polite to us. We also were given a good location to park and were not restricted with when we wanted to check in or get home.
The home, however, was extremely dirty; the bed and blankets had hairs and other stuff on it when we arrived and the kitchen utensils were very unclean; we had to wash everything before use. The only other thing that irked us was that we heard Paul and Shelly in a conversation where Paul referred to someone Indian in a racist manner (they shushed up quickly after that so we didn't hear anything else); however, being South Asian, it didn't make me feel very welcome so we would probably not stay there again.