Max was good until...
Roach Infestation: forced me to stay less than I had booked. I am less concerned with the problem at hand and more so on how Max dealt with it. He was defensive. It was a roach infestation not a roach invasion. The roaches have been there. I had no idea I was sharing a space. He blamed the neighbors - I say demolish the whole building then. Roach infestation will cost me after they got done rummaging through my stuff on the counter. He refused to give me back my money for that day I discovered the roaches.
The building: notice no pics are posted of the building. Does that make you think? It’s in dire need of of repair. Random trash find their way in the parking lot from the street and into the front yard. The building needs a face lift. Huge turn off compared to the pics posted. Your living room faces the street which means you will here the buses and cars pass by all day - that I could deal with though.
I also told him about the lock to the door. It’s the 2 lock combo that’s opened by one key. The one with the bolt won’t lock. It is ruined to say the least. When I told him he said “ it’s a safe neighborhood and I will be ok” really? You can attest to the neighborhood bc have lived (well maybe not) I need both locks to works to make “me” the customer feel S A F E.
Everyone needs to feel safe. You deserve it.