Serena's place was immaculate, included every amenity I could need (an iron, even), and is a pretty cool space. There's even a great little space to work at in the unit, which was perfect for me as I was working very long hours while I stayed here. I only met Serena briefly, but her communication was excellent and she made sure I had everything I needed. She even gave me a head's up that there was going to be some DWP noise one morning. Very much recommended.