Jennifer was initially great to deal with. They had got a new fire pit and placed it directly beside their outdoor furniture - they hadn’t used the fire pit yet (which only found out after). The fire pit they had purchased quite often spits embers and unfortunately one of these landed on the outdoor bench (which was placed 2ft away) and smoldered a very small hole in the cushion. Jennifer alleged this somehow cost $1200 and has been quite unhelpful in finding any resolution. This is the first (and hopefully last) time having to leave a negative review on Airbnb.