I really appreciate them accommodating my family. I must say the parking and elevator were the most challenging with two kids. I had to make 6 trips from the unit to the car because it was a pretty far and confusing distance, however the home was clean and quiet. We didn't have Wi-Fi for our stay however we did have TV and cable. The balcony was scary but a refreshing touch. Even though I live in Los Angeles, I wish check-in was earlier because 4pm is a bit late so my kids fell asleep and so we didn't check-in until about 8:30pm so I couldn't take them to pool or play outside. My kids turned 3 the same day so it was pointless to go anywhere at that time however I already paid. That's why I had an issue with paying a $500 deposit however they did make a one time exception for us. I live in a 1 bedroom so I did really appreciate the 2 spacious bedrooms and living room area. A few things were missing and or broken when we arrived however that didn't interfere with our stay. Thank you for an over all good stay!