Erica sent us detailed arrival instructions and her departure instructions were super easy. The neighborhood is definitely hilly with some beautiful homes. The space was just as described and Erica was definitely pet friendly! She offered us dog bowls and had dog towels available (it was a rainy weekend). We definitely appreciated the coffee, filtered water, toiletries, plush towels and ample closet space and hangers. She even had the heater going so that when we arrived it was nice and warm!