The host communicates and response time is good. House doesn’t have any HVAC system but he did provide a portable AC to accommodate us. House is actually really small compared to the pictures. The neighborhood is okay but has a lot of noise at night, dogs bark all night. The kitchen water never got hot and the bathroom sink constantly was stopped up. Unexpected maintenance work without any notice. The dishwasher didn’t work at all. The Wi-Fi also didn’t work well throughout the stay. Had to use my phone hotspot a lot to watch TV. The unit has a wash machine & dryer in the back but you must pay to use both .