It was a good place to stay until it wasn’t. The hosts were responsive to maintenance requests. The unit had thoughtful amenities.
The main point of contention is that they rented the unit and were not in control of the unit. This was not apparent from the listing. Their lease was not renewed and that meant part of our stay suddenly became a time where the true owner wanted to show the unit whenever they wanted for the duration of our stay so that they could find a new long term renter. I understand that as Airbnb hosts they were caught in the middle of obligations to their landlord and to us as guests. As Airbnb guests were put in an unacceptable situation that violated Airbnb rules. As Airbnb guests we expect to be able to stay during the period we booked with expectation of privacy while we occupied the unit. I appreciate they refunded part of our stay. It was stressful and was not the type of stay we were expecting.