Grace was very nice to communicate with. We had a few issues. First, ants. We found food in the couch after sitting on it and being covered in ants. We notified Grace and cleaned the mess. She let us know there was spray under the sink. This put a temporary band-aid on the issue. We cooked one night and again was swarmed with ants all over the counter while cooking. The second issue we had was with the shower head. After a minute of the shower running the shower head cracked and sprayer water everywhere. We notified Grace and she had a handyman out to fix it same day. Third issue was the sound on the TV kept going in and out sort of lagging. This might just have been slow wifi. Overall the rest of the house was nice.