Nicole's communication is unbelievably good and the location was so convenient. We had a small issue with the heat and she had the repair man there immediately. The kitchen was outfitted with the essentials and we were able to walk around the corner to Ralph's to get anything we needed. There is a coin-operated washer and dryer that the building shares and a garaged parking spot. The appliances and the TV look as good as new. Overall, very happy with the stay.