A few weeks prior to arrival I paid an extra fee for an hour and a half early check in. Day of check in I was sent instructions on how to get in and that prior to my check in I would receive an entry code. I arrived at my early check in time and was not sent a code. I waited over an hour due to internet connection problems on Susan’s end and finally got the entry code. She was apologetic and gave me a later check out time for my trouble. The villa itself is very beautiful and was clean upon arrival. The AC was not working and I know it’s not “listed” but it’s summertime and just because we’re by the “ocean” doesn’t mean the property shouldn’t have AC. The “ocean breeze” is not enough for upward of 90 degree weather. It was an oven inside the house. We opened the doors but since there’s no screen to the doors a bunch of bugs were coming in. There were no paper towels and the trash bags were so flimsy they kept breaking and she didn’t provide enough to keep double bagging. A cleaning fee of $200 is understandable and not leaving the property a pig sty is also understandable but there were a few glasses in the sink and the cleaning guy came in and said “if those are not washed and the trash is not taken out I will be charging you”. Very overpriced cleaning fee.