We arrived and it was an open-door, walk in policy for a check-in. This made us uneasy if someone else was there because of our late arrival. Upon walking in, there were dirty towels on the ground, the bed was not made with stains and drugs on the sheets, and the windows were open. It was a terrible experience and we were forced to cancel upon arrival and find a hotel at a premium costs for the weekend. The only positive was Leto’s response to the situation in issuing a quick refund.