Due to the Coronavirus, Carol Burnett's one woman show was cancelled at the Saban. I contacted Air BNB to cancel and mistakingly contacted a previous host, not Anis. On the day of the stay we received a message about the room and how to get in... I immediately contacted Anis stating that I had already cancelled, then realized my error... In addition to not having a reason to go to LA, my wife is also Type 1 Diabetic, so there is a lot of concern. Anis without hesitation gave us a full refund. I will do my best to use Anis's place in the future, and thank her in person for her understanding.