Upon entering the home on the kitchen table there were snacks as well as a detailed welcome sheet to get us acclimated to the home. Additionally, there were two maps about local shops and interesting places that was very helpful. The contact information was clearly listed but we had no need to use it. The home was immaculately clean and everything was easily accessible. There were enough towels for at least a week. The bedrooms were cosy and clean as well. The kitchen was also well stocked and we were made welcome to use any spices or other things in the cabinets. I can't say enough about this place. This place was close to anything you need. I will definitely be using this place again in the future for my parents to stay. They equally enjoyed this place and felt comfortable for the entire visit. Im thankful that the listing is totally honest and upfront about everything. There is no bate and switch. This wasn't a problem for us, but if you don't do well with stairs, you may want to reconsider this place. However, I personally found this place on the second floor to be WONDERFUL...felt more safe and secure!!