Keep looking!
Grumpy, greedy, and lousy at customer relations. Life is too short to deal with this kind of “host”. Find another apartment.
Look at past reviews to note this “host” goes by several aliases. It is either a corporate investment or a get-rich-quick scheme. Here are some specifics:
•	“Host” shouted at me for several minutes when I asked her if there was more than one key. This is a 2-br, 2-bath apartment and the will NOT provide second key.
•	There are no supplies provided. One dishwasher pellet for our 6-night stay. No laundry detergent. No paper towels. One and a half rolls of toilet paper per bathroom. No shampoo. No body wash.
•	Paid parking even though the parking spots are designated for this unit. You must pay cash or online payment service for the parking so there is no paper trail through Airbnb.
•	Terrible, terrible guest service. On two occasions when I dared ask questions, I was told that I was an idiot for not reading the fine print on their cut-and-paste texts (see below) or on Airbnb posting. I understand that people can be frustrating and I admit to scanning the endless details but part of the job of hosting is being kind and generous of spirit. These people are not.
•	Obsolete information. After being shouted at for not reading the texts they sent, we got to the unit only to discover that they were years out of date. The building has changed names and the restaurant below cited as a landmark for confusing arrival is no longer there.
•	Cleanliness on arrival was poor with a body hair in tub. Dirt/dust in corners of floors and surfaces in kitchen and in fridge icky.
•	This is not a “luxury” apartment. It’s a second-story flat facing across an alley at glaring lights from parking garages in other buildings, a construction site, and other people’s balconies 20 ft away. Furnishings are okay
This is a small 2 bedroom in a good location for a high price. It has terrible customer service, one key, and you will have to spend money and time shopping for basic supplies. Arrival is extremely challenging because the address they provide is not on the street of the entrance nor is parking/stopping straightforward.
Keep looking and let’s all try to keep Airbnb a platform for good-hearted people making their best effort to provide fair and compassionate service to careful and conscientious visitors.
P.s. If other negative reviews are any indication, the “host” will go off on me with a rant about not reading the posting, etc. I freely admit some of the above were listed in the fine print including paid parking, one key, and “starter kit” of dishwashing detergent. That does not let them off the hook for being basically an exploitative enterprise looking to maximize profit and minimize effort on their part.