August 2nd, 2021. Unfortunately I have to write this bad review for the house. There is a cockroach problem. We found one very large one, and several smaller to medium sized ones. We also found bed bug casings on one of the beds. When we checked in during the afternoon, there were no signs of bugs. When we got back around midnight is when the trouble started. After we discovered all the problems with the bugs, several of the guests were very uncomfortable staying there, so we packed up the cars and left for a hotel that said they had room online. Once we got there, there were no rooms. We spent 45 minutes in a parking garage trying to find a place to sleep. We were finally able to find a place that could accommodate our party of 10. We didn't settle in until well after 2:30 that morning. Some guests had flown down to Southern California and were working on being awake for 24 hours. This is unacceptable. We should have been able to get back to the house and gone right to sleep. We attempted to contact Lily around 12:30 a.m. We left a voice mail asking to message back via the Airbnb app. Still never received a message. We had the mom of one of the guests on the phone that night until 2:00 a.m. trying to get us a refund. I am happy to announce we are getting a full refund for our troubles. Unfortunately a friend of the larger cockroach made its way home today with one of the guests in her suitcase. My advice: read the reviews and if you see anything with bugs, RUN.