Tracey was super nice. We met for a minute when she dropped a few things off for us. She didn’t get back to us super quick when we tried to communicate, but people have jobs so I’m assuming that could be the reason. The location was perfect. It was mostly clean. Our only complaint was about the mattress. It was a pillow top flipped upside down making it hard and when we went to flip it over it was dirty so we didn’t sleep on it. But we have informed Tracey and hopefully it will get taken care of.