Unfortunately we need to express and highlight below how we found the apartment when we arrived:
Sofa and carpet staining.
A fair few of the Electric wall sockets don’t appear fitted properly, not sure if they are all to code or safe.
Fire alarm unit missing from wall outside the bathroom!
Shower not fixed to the wall properly. Shower tray stained, a little dirty and shower dripping water.
Bathroom sinks and shower not particularly clean (with hairs). One sink doesn’t drain properly.
No where to plug the kettle in the kitchen, minor but it is tricky finding somewhere safe to boil the kettle. The owner said the points were behind the fridge unit. Might have helped if there was a note for guests on this.
Utensils, glassware, floor not particularly clean. Sofa had food / biscuit crumbs, debris within.
Outdoor area not swept and a little unkempt. Outdoor furniture dirty.
Scuffs on the walls and trim throughout (even appreciating the surroundings).
Trim fallen off in laundry area.
Windows not clean. Cobwebs and a/c vents super dusty and dirty.
In general the linens and furnishings are a little tired and there is the usual wear and tear.
Some parts of the appt have received a refurb.
Overall we are a little surprised and disappointed as the Airbnb description and reviews don’t reflect our feedback.
However, we found the issues listed totally unacceptable, offered to to pay for one night, find alternative arrangements and requested a pro-rata refund; the owner rejected our offer and cleaned the property on day two of our stay and resolved some issues like putting up a fire alarm and some
cleaning.
I wouldn’t recommend this property based on my experience. Am sure the owner will provide feedback on why the property was dirty etc and more seriously why the fire alarm was missing and all the other issues. They do live above the property so are always on hand to check their own asset.
Not premium for an airbnb.