It’s important that you be well prepared to defend yourself...Shady everything..Bedroom door lock on entry..no secondary lock, no peep hole. Bring your own towels and pillows. And a shower head. Self check in would be good. Very poor communication and basic security. Could never get AAA or Mobil ratings!!!!😩😩😩Couldn’t figure out I had checked out by checking room. No phone in room, no problem unless you’re lazy! 30 years hotel veteran, GM for Sheraton, Hilton and other brands. Having said that my expectations are very reasonable. But clearly not met in this case.😩😩😩😩