First, I want to say that I like this place and I appreciate the on-site manager (Darla), but my partner and family who have stayed at this unit (or rented their own in the building) have had their own share of challenges here that’s made me want to write an honest review, not just from my perspective but from theirs too, as this location may not be suitable for everyone.
PROS:
- Location (both a pro and con) and view
- On-site manager (Darla) is kind
- Fast service repairs
-- Parts of the floor was coming apart for some time (causing some splinters in feet), but the host eventually had maintenance come in and add some filler to fix this, which was greatly appreciated!
-- Wi-Fi was originally not working in the kitchen and living room area, which was really tough WFH, but the host placed multiple mesh extenders to improve Internet speed and coverage that was greatly appreciated
- Rooftop is sunny
- Cleaners are really nice & efficient
CONS:
1) Homelessness and mental illness/drug-use is a real issue here —> we got approached/almost jumped when trying to load our car one night for a trip 2 weeks ago. (Called cops, but they had other priorities in the area so were slow to respond.)
- Broken bottles & glass outside (watch where you walk!)
- Mgmt lobbied for the removal of the chess park outside (which helped somewhat, but people moved from sleeping on the benches to sleeping in the bushes or parking lot)
2) Neighbors (long-term residents) are loud, one neighbor yelled and threatened my parents who came to visit, making them feel uncomfortable & unsafe as a result
- Neighbor upstairs is always moving furniture around & doing some sort of construction late into the night (past 12am) and/or early morning (4-7am)
- It *feels* like there’s an issue with the long-term residents in the building vs. Airbnb guests
3) Alleyway and parking lot directly outside has people illegally parked playing loud music and partying/drinking until 4am. Issues with parking lot theft-have noticed smashed windows
4) Management - price changes and communication issues
- Confusing multiple listings for the same unit
- Not honoring a price they said they were going to give after we were already renting 4 units for multiple months at one time
5) Some smaller items:
- Floor splinters due to original wood flooring (although fixed eventually)
- Furniture is nice combination of modern & antique-that being said, bedpost had a loose screw & fell on us in the middle of the night
- Sink leaking due to issues w/ proper installment (although maintenance fixed fast)
- No A/C (usually good breeze w/ windows open w/ the exception of some hotter days)
- For at least a month, there was only one washer or dryer (but there are now 3 washers and 3 dryers for entire building but have to request laundry cards well in advance due to availability)