Rosa is very responsive, she gives your detailed instructions before your arrival. The house is only 5 minutes drive to bl, very good location.There are plenty plates, bows, cups etc. if you cook your meals. Some minor problems:the bedroom windows can't be opened. The main bedroom bed is queen size, but the bed is not comfortable. If you roll over, too much impact on your bedmate. There are two single bed size softbeds in the den，fully occupying the space.