I had a two night reservation. Over $300 per night. The mattress was old, and beyond worn out. The bed sheets had dust in them which irritated my eyes. I tried to sleep the first night and barely got 3.5 hours. I messaged the host and described the mattress issue at 6:30 am the next morning. She suggested I sleep on the futon. Pay $300 a night to sleep on a futon? How am I expected to feel about that? I asked that she cancel and refund me the second night. I will eat the cost of the first night and outrageously expensive cleaning fee. She refused. Stay away. The only reason I chose this place was because all the other options were taken and I booked same day. Never again