PLEASE SAVE YOURSELF HEADACHES AND DOMR STAY HERE!
I had reserved this place for my mom, my 2 doggies, & I while we closed escrow but we could not even stay here for a month. 1) One of the main issues was there was only one functional outlet in the space and just the ac, work computer, and lamp took up the power strip. We had to cook from bathroom outlet and connect the mini fridge in bathroom. 2) second main issue was that she had listed multiple beds when all it really was, was a twin size bed and what looks like the top of a beach chair so somebody can sleep on floor. 3) she lied about the parking on premises and it was almost impossible to find street parking. 4) this place isn’t up to code. THERE IS NO OPENING WINDOWS. I couldn’t leave my dogs to run errands because there is no windows or insulation. 5) she lied about washer/dryer. When I asked her where I can locate it she said there wasn’t any and said there was many cool laundry mats in the area. After reporting to Airbnb so many of the issues, she finally admitted she did have a whole laundry mat and was concerned we would use it due to covid (yet was in advertisement) she ended up letting us use washer/dryer with a time slot. In total we had about 4 hours on one specific day after 3 WEEKS! 6) there were so many issues with this place and unfortunately I had to contact Airbnb support multiple times and it was a fight back and forth. She kept trying to excuse the fact we were cooking using the bathroom outlets. She kept saying she was gonna get an electrician then said he had covid and never contacted anybody else in all 3WEEKS! Once I submitted a refund request she decide to lie and say I had a man living there. (Where would he even fit ?) she accidentally sent me the messages instead of Airbnb and when I pointed out her error she changed the subject.
Honestly just a complete disappointment. Such a rip off and the host’s lies and behavior made it much worse!