Despite Kevin's best efforts the experience we had was very poor. Kevin was easy to communicate with and check-in was fine. The exterior shot of the apartment was not of the correct place, it was actually the neighbors. When I opened the pull-out sofa the first night I was surprised to have raw dog treats fall out of the bed. There were large brown spots of mold on the mattress and sheets and it smelled awful. The next day Kevin did try to help, but all he was able to do was change the sheets. I ended up sleeping very poorly and got a cough and sore throat from the mold. I would not recommend this place or stay here again.