When we arrived, the place was very unclean — dust bunnies clinging to the walls, musty smelling sheets, balls of pet hair on the floors and in the sheets, dusty/dirty floors, etc. Hardly any cleaning supplies, not enough TP to get us through the night, and no laundry detergent.
Unfortunately, we weren’t able to get a hold of Mark for several hours after checking in, so we had to sleep on the sheets despite believing they were unclean. We purchased a bunch of cleaning supplies the next day and cleaned the place head to toe.
We did request reimbursement for the cleaning supplies we bought and for the cleaning fee, which Mark was able to do. We felt that was a good resolution and were happy with that.
After that, everything was fine. The location is a 10/10 — 15 min walk from the beach, less than 10 min walk from Abbott Kinney, and close to bus stops.
Overall, happy with the stay, but it needs a serious deep clean and some updates.