It was our first time to stay in LA with my girlfriend and Grace was really accommodating from the start. We arrived late night and she was still up waiting for us to check-in. The room is complete with kitchen and a washroom and a big cabinet room. Complimentary snacks and water bottles were available. We just encountered a slow internet connection for a bit on our last day but Grace had sorted it out quickly. Overall, we were very satisfied with our stay.