I stayed in Helen's home for about a month and I would definitely come back again! Helen made me feel at home away from home and after a couple days of transitioning to living in a new place I felt completely comfortable. Everything is as you would expect from the description of the house. I did not have any trouble communicating with Helen or getting any/all questions answered leading up to the day of my move-in. She will be around/chat with you as little or as much as you prefer. The house is in a location that is pretty central to anywhere you want to go in LA and surrounding areas. I highly recommend!