The place was clean and the call center was prompt to give us information when we had trouble getting into the parking lot.
Ultimately I felt the communication leading up to the day could have been more helpful. There were several emails and at some point we couldn't find the information about the code to re-enter the apartment even though we had the key, we didn't get info about how to access the rooftop area, etc... As another poster said, given the amount that we're paying the check-in and check-out times are a little restrictive and you may want to consider that when booking. Other than that, the apartment was clean and accurately described in the posting.