Before checking in, Aiza told me the unit I booked had a plumbing issue and asked me if it was okay to move to a different unit in the same apartment. I said ok and checked into the apartment at aroud 1am.
I was told that this was a “historic building” with older plumbing. The elevator seemed at least 50 years old. As soon as I entered the unit, I could smell a strong sewer smell. Since it was little too late to look for other accomodations, I messaged Aiza that I would sleep for the night and check out the next day and asked for a refund. I slept with the windows open in the chilly February weather.
Next morning, a cohost told me that the unit is under a strict no refund policy and it was a risk I chose to take when I booked the unit - so no refund.
I had to go through Airbnb Support to reschedule the checkout and get a refund.
Literally the worst smell I experienced in any accomodations in my life.