Heather is a really great host and responds almost immediately to concerns. However, to be fully transparent, the location of the Airbnb was not ideal for new visitors to LA because it was at least 20 to 30 minutes away from all the popular dining, shopping, and adventurous places. Secondly, the Airbnb gets cold in the room due to a windy draft that comes from the bedroom window. Also, the bed is much lower than expected and was not as comfortable on my back. The Airbnb overall was very artistic and stylish but was much smaller than I expected. Two things I would recommend to make the stay better would be to have an actual coffee machine not coffee press, and then have a curtain to cover the front door because it is very invasive being that it is a clear glass door and people can see into the Airbnb.