There were issues from the day we checked in. On the day of our 3 pm check in time, we arrived at 5:30. When my wife and I walked up, we noticed the outside of the property and the surrounding area was rough looking. As we walked up to the entrance, the door was halfway open and there was a man standing in the middle of the unit. It was a bit of an awkward interaction and confusion wondering why there was a random person in the rental hours after our check in. Apparently, that was the cleaning person. It would’ve been nice to have been informed by the host that the unit was 2.5 hrs behind schedule and what to expect in order to avoid the eerie interaction and confusion. I had to reach out to the host just to make sure this was the cleaning person, and she appeared to brush off the call as if it was a bother to her.
That evening when my wife and I got ready for bed, we found multiple dried blood stains on the sheets. Disgusted and exhausted we looked around the place to find another sheet to lay on top of for the night.
The host was emailed, and did respond the next morning with a solution of having a different set of sheets brought. However, we didn’t feel comfortable having someone entering while we weren’t there. We also found a bathroom towel with blood stains.
One night after returning to the unit, we discovered that someone had indeed entered the unit without notification. Throughout our whole stay something just felt off and my wife was scared the whole time there that someone was going to just randomly show up and sure enough her gut instinct was right because that’s exactly what happened. And guess what? We weren’t informed of it again. Not before and not after. We reached out to the host to ask why someone entered our unit without being informed and Monique said it was a mistake.
Unfortunately we would not recommend staying here. The lack of communication, and misleading photos of the outside of the property as well as the cleanliness and invasion of privacy were major issues. One pro is that the inside decor looks just like the pictures. However, the inside is much smaller than pictures show, and notes taped around the unit saying to turn off the A/C is tacky. Also take note that there is 1 mini split unit in the front room, to cool the unit and no air vent in the bedroom. Of course there is a note left to turn it off any time you leave. That will ensure you can come back to a nice hot room. Just to note, due to the lace of cleanliness Monique did refund the cleaning fee.