I've stayed at lots of airbnbs for many years and this is the first negative review I've had to write. Before the checkout experience, it was a mediocre stay. Overall fine setup, fine location and Winnie was responsive. There were a few quirks: lots of rules you have to follow, some of the silverware was rusted, no hairdryer (despite the listing), and you can't drink the tap water (which I only know after I specifically asked). There was no instructions for the parking when we checked in. After asking, we got the instructions but then the first time we used it, the door was clearly broken. I reported this to Winnie and got detailed instructions on opening it manually/work-arounds. Everything seemed fine but when we checked out, we were immediately (within 2 hours of checkout) contacted asking for $120 to repair the damage we had done to the garage door and Winnie was very rude.
Hands down the worst airbnb experience I've had.