I really wish I could leave a better review here. I was only able to meet Enrique briefly, and I found him to be a very motivated (busy) and nice man. However, I feel that I need to be honest, so you, the next potential guest, can make the right decision for you. Fortunately, most, if not all, of these things can be remedied quite easily, and one already has. First, when I booked, the website gave me the option to choose a check-in window, starting at 11:00 am. I opted for between 1-3. In our communication, I mentioned to Enrique that I would be coming from LAX once my flight landed around 12:30. He stated that check-in time was 3pm and treated me as though I was breaching the check in period by arriving early and frankly, I felt a little chastised for it. Under circumstances where I was being disrespectful and insisting on (or even asking for) early arrival, I can understand that kind of response but this was not the case. I felt as though he needed to make a point of it being inconvenient and that I was lucky that someone else would be there to let me in. When I arrived, Robert was in the front of the office and though kind once I introduced myself, didn't exactly give me a warm and friendly greeting when I first walked in. He showed me to my room and gave me a key, and let me be. It wasn't until after I went to use the restroom and was unable to dry my hands that I realized I didn't have any towels - not in the bathroom, and not in my room. When I asked about them, Robert looked in a couple of places first, before going to a cabinet behind a locked door to another room to get towels. Interestingly, he had to ponder whether to give me a bath towel or a washcloth. This, to me, was awkward. Unfortunately, since I had already seen the situation in the bathroom, I accepted just a washcloth knowing I would skip the shower because it appeared to not have been cleaned in awhile, and wait until I checked in where I was staying the next night. It is accurate to say that this is a room in a business setting. But to more fully round out the picture, I would just say that the room is directly behind a wall adjoining the front room which appears to be the business area. The table that you see in the pictures is directly in front of the door - maybe 10 feet away, and right outside the bathroom. Those couches and such in the photos IS the business area. I was not shown the "kitchenette," nor was I asked or told anything about breakfast. The only thing inaccurate about this listing is that is said at the time that it was one of the only places that actually provides that....