We were unable to complete our stay due to multiple issues at the property. First, when we arrived, the front door lock would not work and so the door would stay unlocked, which forced us to cancel our evening plans for dinner and exploring the new neighborhood. When we contacted the host about the lock, he was irritated towards the situation, then increasingly at us and became more and more aggressive and rude since the lock wouldn't perform. He first asked us to watch youtube videos to learn how to use the lock (we have stayed in several Airbnbs over the years and know exactly how these locks normally work). After some back and forth, and him angrily insisting that the lock worked, we were able to convince him per live video feed that the lock cylinder was entirely worn out and wobbly, hence the lock was not locking. Finally, we ended up waiting a day for the lock to be replaced while the host seemed to expect us to be available at home for the locksmith (the host lived across country). Not once did the host apologize for the inconvenience of the situation or how he treated us. We wish we had reviewed the host’s other listing reviews and would suggest for prospective guests to do this before booking.
Due to the host being so aggressive and rude, we didn't feel comfortable to interact per call or similar with him anymore.
On our third day of our reserved month we had to cancel the stay as the unit across went under heavy construction expected for several days with continuous pounding and screeching construction noise. We also got a notice that the water was to be cut off at our unit for several hours that day, and then we learned that the water would be cut off all of the following day. Normally we are not oversensitive to construction work. However this time it forced us to move out as it was impossible to read, work, use water, or flush the toilet. So we had to cut our losses and move out despite the added hassle and expense.
The unit is a first floor unit in an older building and nicely decorated and designed otherwise.