Heather was an easy and responsive host - we appreciated her quick replies. The house is in a great neighborhood with nearby charming walkways and cafes. The house is cute and has beautiful shade gardens, but generally feels a bit weathered and could use some upkeep. The house could use some upgrades to the bathrooms, window blinds and outdoor furniture. The front grassy area is actually a public space and is not attached to the house which was not clear from the photos. The beds, however, were very comfortable and we slept well.