Our hosts were Lizzy and her husband Chad (never spoke to Marla). Our hosts couldn't have been nicer. They were very prompt with service requests and were upfront with some of the shortcomings of the house. Our overall experience was pleasant especially due to the services provided by our host. It's like going to a restaurant and receiving an excellent service. It enhances one's dining experience even if the food wasn't superb. We liked the location - close to everything but not in the middle of everything. They had tons of toys and trampoline to keep my three toddlers busy. The beds and sofa were comfortable and the kitchen had all one needs to cook a meal (extra pots and pans would've been great). I really wanted to give 5 stars but some of the amenities weren't working as they should. It wasn't a major problem but more of annoyance. The kitchen sink incinerator did not work and that side of the sink did not drain well. We were able to use the kitchen and work around that but annoying to use just a half of the sink without working incinerator. The floor looked nice but it was always cold even with the heater on. Also, it was very slick. Our kids like to play with their toys on the floor so we take our shoes off. That floor is like a slick track with the socks on- we had to take our socks off and the floor is always cold. So unless you don't take your shoes off inside the house, it's a bit dangerous with the kids. The house is very old but nicely renovated. However, their electical needs an update. If you run the heater and have the lights in the kitchen, living room and dining room, the microwave and the stove top get shorted out. I had to reset a couple of times to get them going again. Again, just annoying. They had Kuering for guests to use but it didn't really work. The piping system of the machine must be clogged. It's not a big deal but if you're going to provide something, make sure it's working properly. There was one channel available with a bad reception because there's no cable. By the way, the remote doesn't work and the owner knew about it. They had Apple TV but the remote wasn't working. The host was nice enough to bring his own remote so that we can use the TV while we stayed. Just a lot of little things that could've been better prepared.