I firstly want to say, George is a great host and he communicated really well. Also, the house is lovely.
However, the house could be amazing but I feel his property manager/cleaners let him down.
We did have a few issues while there, some we informed George about but some we didn't.
On the day we were arriving I received an email regarding the does and don't. It was very lengthey but I was happy with that believing it was a well run home/rental.
One of the points was that no items of food to be left in the fridge, but when we arrived there were jars and jars of half opened sauces, tomato pasta sauce and other foods. As I went to put them in the bin/trash one jar dropped, it was whilst cleaning this up I noticed the flooring in the kitchen area was filthy, now we had left our shoes at the door as instructed p, but our feet and socks were black. I ended up hovering and mopping the floor.
The dishwasher did not work.
Outside BBQ area was filthy and unable to use any of the items, other than the BBQ itself as they had been left outside and were covered in spiders and cobwebs.
There were numerous stains and cigarette burns in rugs and chairs which clearly have been done by renters, but the rugs had not even been hovered/vacuumed.
The main shower leaked and when I informed George ot was to be sorted after we left which was two days after reporting.
The downstairs music rom has a pull out bed, this was extremely uncomfortable and couldn't be used, it has a metal bar running across it which was painful, even with blankets over it.
Inside window frames, main bathroom, there was dirt and dust, under cupboards had not been cleaned as there were rubbish and other items found, along with used hair bobbles and earrings.
Smaller details which I think should be a must when renting out property is sufficient hangers for the wardrobe, sufficient towels, hairdryer and iron. We came from the UK so needed an iron, but George said it had been stolen so wasn't being replaced.,
The biggest concern though was the downstairs door into the music room. It was clear that someone tried to break in as the lock was smashed. We informed George on the first full day there and he said his property manager would attend. He did when we were out and told George it was safe. It wasn't safe and in fact we purchased cable ties to try and give us some feeling of security.
I know we had issues but we did enjoy the home, the size and creature comforts of a house and not a hotel you get while on holiday/vacation.
The door and cleaning were our biggest issues and could easily have been sorted.
I wish George the best with the house abd that the cleaning staff provide better care and services for him.
Lisa and family