The house was clean and looked just like the photos when we arrived. It was the perfect size for our family of four. It was nice and cool inside too, because Sara had the air conditioning running. The street was nice. We had a little trouble trying to find close food stores and such. There really does not seem to be much of a "neighborhood" as we saw it. But that may be because we are from New Jersey and neighborhoods are more well-defined. There were notes all over the place to let us know how to work everything: the wifi, the TV, the air conditioning units, etc. This was all very helpful. Sara was generally responsive when I asked a question.