The room itself is very nice and clean. The map of location is misleading. It is not in West Hollywood, it is more in East Hollywood and much further away from the area I wanted. Once you book you get told that the location is 3 miles further east than the map. If you are not from LA you wouldn't know what Melrose Hill is. When we arrived there was 1/4 roll of toilet paper and that's it! Of course we didn't realize it until we got home at 1115PM. Tried to text someone and never heard back Also, there was no instruction for the futon and we didn't know how to make it flat. The loft is above a restaurant and there was a lot of noise in the lot behind building prior to 7 AM. Not a chance to sleep in with that amount of ruckus. I wouldn't stay there again because of the issues and lack of communication when we needed help.