I just had the very best AirBNB experience and feel the need to share. I needed a safe and secure place for 10 nights and had almost no notice. I reached out to three owners. Diane got back to me immediately. I explained my situation and she and her helper prepared her nice hone for me right away. I was able to move in within a few hours of my request. I fell in love with her property immediately. Great neighborhood on border of Santa Monica and Venice near the beach. Electronic gate so I could secure my car. Place was very clean with everything I needed available. Third day in an act of nature-- a large tree feel to the ground in the back yard. No damage to building but it did break the main water line into the house. Within minutes Diane secured services of DWP and her expert maintainence team. During the interim, Diane supplied me with plenty of bottled drinking water and sanitation water! I am a retired fire captain and have to say I Very impressed with every step that was taken by Diane during the situation. Again, I faced a last minute need for three additional nights. And again, Diane pulled a rabbit out of the hat for me. The house I was in was booked but she allowed me to stay in the larger home which sits above it. I never asked but know she could have asked me for a higher rent for the last three nights as this home was large (3 full bedrooms and 3 1/2 bathrooms). But she allowed me to pay same rate.
In summary each of her two homes were clean, well maintained, well equipped and nestled into a hillside which provided great views and a very romantic setting. I seldom take the time to write reviews. My experience with Diane and her property was the best I have experienced.
Diane, thank you so much for making my unexpected holiday to turn out so well!
Wilbur