The place could use some attention. A few examples of details that would normally be passable, but not in such number, especially in a place described as "luxurious":
- The dishwasher doesn't really clean dishes well - I've opened the filter and it was moldy.
- There is no ceiling light in the bedroom, the nightstand lamp had a wobbly shade making switching it off very difficult.
- Any "Amazon's choice" shower head would be a huge improvement.
- The gym is there on paper, but much of the equipment was unsafe to use (missing pins, broken handles) or outright broken with "out of order" notes from a month ago or longer.
- Having only one key requires coordination.
- I'm sure the visible surfaces were wiped, but the place could use a deeper cleaning. My dust mite allergies really kicked off at this place.
- "Luxurious" also assumes attention to detail, which wasn't there: rusty HVAC vents, cheapest body wash, broken elevators, rusty gym equipment (rust you actually have to touch), no light in the hot tub, etc.
- The hot tub had sign saying "spa capacity: 1". Presumably, this is a COVID rule, which I understand, but I wish this was mentioned before I booked.