Photos and description (if you can understand it) are not what we experienced.
Never had someone tell us to be there at a certain time. She told us to be there before 5 if we could, so we went before 5. The address it took us to was almost 10 minutes away but we finally got there. She gave us a second key to her apartment which she did not own, she talked about her landlord a few times.
At first I felt so bad even wanting a refund but when I was literally going pee I looked up at my husband and said I’m scared to look back down to the ground. He started grabbing our bags & said we’re leaving like 5 seconds after Anna left. There was hair all over the ground in the bathroom & shower, the toilet was fillllthy, and there was a microwave on the counter in the bathroom. Not sure if we were supposed to seriously use a microwave in the bathroom? Felt like a joke. Long story short this was the first time me or my husband requested a refund and we use Airbnb A L O T but I took pictures and got our refund. We drove to Hotel Angeleno($136) and had the cleaaanest room with a little iHome dock, USB ports everywhere, beautiful bathroom, huuge flatscreen, so many fresh towels, & more for only THREE dollars more than Anna’s($133) “private room” which wasn’t private because we had to meet her, get the key, and walk through the living room to room/bathroom. Not worth it. At all. Matt at Hotel Angeleno sent up a bottle of wine and cheese to our room because he felt so bad about our terrible Airbnb lol, literally.