Overall it was a good stay but some issues can make it better.
PROS
- Clean, simple place. Good for a couple, friends, or family.
- Easy check in process with a numbered smart lock.
- Parking space.
CONS
- Neighboring apartments had construction going on which meant banging at 8am. Unfortunately, this issue was not disclosed until AFTER we checked in.
- The policy is non-refundable. Which means if something comes up you have no way to recoup, even if it’s ample time before your trip. (See below)
- Ice maker and water dispenser on refrigerator are broken.
- Supplied cups are small.
NEUTRAL
- When we tried to cancel, we were offered the cleaning fee back. That’s $120 out of $840. The host offered to give us back more (a non specific amount) if he was able to rebook. Luckily, we were able to take the trip and did not have to cancel. But be well aware of this policy.
- Altadena is a nice area but away from central parts of LA, so not a problem for us. But something to be aware of.