Communication was prompt and clear. The location and the value was good for our needs. While the kitchen is compact and good for quick bites, I wished it offered things like a toaster oven or communal outdoor grill for the lack of a full size kitchen. A larger skillet and pot would also been great for those who still wanted to cook a meal, like us who have been on the road and didn’t want to eat out every meal. The bed was super comfortable so brownie points for that.