We were on a couples trip to stay here and the pictures really don't do it any justice.The view from the deck is absolutely breathtaking and the home's layout is beautiful!We all have families so we were looking forward to this time away.We all agreed that we were most looking forward to lounging on thedeck, sunbathing and floating in the pool during the day and relaxing in the hot tub in the evening.Unfortunately, we weren't able to enjoy or do and we were there for 5 nights.The concerns that we had most with the home were things that prevented us from fully enjoying and experiencing our vacation as a whole:They gave us the wrong address to the house. There was only one remote to the front gate, one key to the door and they wouldn’t give the code to the walk through gate. So we had to coordinate coming and going to ensure no one was lockedout. This was frustrating because we are all adults for one, but two, they advertise the 3 parking spots. There has to be a better way. The fee was paid to ensure that the pool and hot tub were be heated the entire time of the rental.This was not the case.It was very disappointing to wait 3 days until we were able to enjoy the pool heated consistently.There were times that we felt the pool and at that moment it was warm and 30 minutes later it was cold again. This also was heated until Sunday.We literally only got inthe pool ONE time after paying for 5 days.Also, They don’t advertise that you have to call them to have the jets turned on whenever you want to use the hot tub. We had to reach out to the property manager several times to request that she 1) heat and keep the pool and hot tub heated and 2) turn on the jets for the hot tub.It wasn't until Sunday that the jets were turned on as well as the heat.Even then, the pool cooled off again and was no longer warm enough on Monday to use.Overall, the lack of communication and responsiveness from the property manager is what caused for such a lackluster experience when it came to the pool and hot tub.The home also didn't have many pool towels and very few face towels. All of which look like they had been randomly stolen from hotels. There were only 4 pool towels and however there were 6 of us in the home, so that was another attempt to communicate with property management that was unsuccessful.We eventually extra towels were brought the house, however 2 of them had VERY LARGE holes in them. None of them matched and they weren’t even pool towels. They were bath towels.the bathroom where the queen bedroom is has a light switch with a fan that is very LOUD.Unfortunately, my husband had to wake up in the middle of the night to use the restroom and he woke me up because you can't turn on the light w/o turning on the fan.It's too bad there isn't a separate option for a light switch and a fan.the outdoor furniture is Horrible. It is warn, torn and over used. It is lack luster for such a beautiful space. Not to mention the amount being charged.We literally put towels down before we sat down. They could replace all that furniture with our rental cost alone. The room next to the master: It had no light. We had to open the closet door for light, the water in the bathroom, literally, took 20 minutes to warm up. Not to mention the cabinets were falling off. There is no 4th bedroom. It is a den/office space complete with a desk and futon. It has doors to close it off if you wanted privacy. They provided 2 propane tanks for to use for fire pit and grill for a 5 night / 6 day rental. And whenwe asked about more, we were told that is all they provide. It was 80 degrees every day and 55 atnight, so we grilled ad chilled by the fire. The owner returned home and has to walk through property to get to his space. Without warning, there is a strange man walking past the sundeck and pool area. They did not call, leave or not orsend a message to inform us that he would be coming. There were 3 women walking around. That was quite alarming.