We arrived very late in the evening - later than we had thought. But the check in was no problem. I got e-mails from the manager an a note onnthe door, so there was no problem. We didn't have eye-2-eye contact to anyone from the management, but it was ok. The appartment was very nice, a good location! I could have stayed there longer and felt comfortable. Although LA is a noisy city. So not really a quite night... The bathroom was not as clean as it could have been, but of course it had been cleaned. And everything we needed was there.