Checking in/out was a breeze and communication was mostly straightforward. The beds/pillows were very comfortable and there was plenty of closet space. The location was good for us, nearby where we needed to be and to downtown Venice. It was cold at night during our stay but the host set up the heating for us on short notice, which was very much appreciated. Bathrooms were functional but a bit cozy. It's a charming, quiet neighborhood but there was some traffic noise from Venice Blvd. Overall we had a good experience and would recommend staying here.