It is clean and looks like the pictures. As others have said the check in process is different. You pick your key up from a 7-11 that is surrounded by homeless people and leaving the family out in the car while I went in to people screaming at each other leaves a bad taste. You do have to pay for parking and there was not extra bedding for our fifth person which it says it can sleep. I did mention these things directly to the owner while in it but the answer was check the closest and there are 6 towels. Overall it was fine but just know these things as you book.