I just had a couple of things I wanted to mention:
- When I arrived and entered the shower, the walls and tub along with the drain had hair.
- There were spiders and spiderwebs in the bedroom ceiling and corners.
- Between the night stand with the alarm clock and the bed there was this sort of crust on the floor and on the other side dead moths on the floor as well.
All meaning the suite had not been cleaned prior to my arrival. Though I enjoyed my stay in Malibu, I planned to stay in the Airbnb for the majority of my trip but I couldn’t being that because it was dirty, it made it uncomfortable.
They charge $150 for cleaning after guests leave but when guests arrive find it not cleaned and dirty. The place should have been thoroughly cleansed especially during COVID times.
When I let the host know all he was: “Thank you Giselle, I will make sure this is address with our cleaning staff.
Best Regards,
Cruz Mertens”
They should have returned the $150 being that it’s not fair to pay for something that you didn’t find when you got there.