Lisa is a great communicator with a fast response time. She is very sweet, thoughtful and helpful. It was a chilly night when I arrived, and she was kind enough to get a fire started so that the place would be cozy upon entering. The apartment is not fancy, but very cute and meets all the basic needs. There are two large beds with comfy mattresses, and room to sleep extra people comfortably. The location is super convenient. Best to have a car rental for this area.