Lisa was quick to respond to any questions we had and although we didn't meet her, she remained in contact. The house is just as pictured- very quaint and quirky. The internet connection was good and the proximity to the beach was outstanding. We swam many times every day. The garden is as pictured and shared with a number of other residents who are friendly. We used one of the bikes to ride to Santa Monica and this was great. There is no washing machine in the building- this is not advertised so no surprises, but it would have been nice. There are many lovely restaurants nearby.