I arrived early, because of a misunderstanding, long story short, my key wasn’t in the lock box. I am approached by someone who doesn’t introduce themselves, or come across too friendly. I told them who I was & the reason for me being there, the person who I’m speaking to, happens to be the building manager, her name is London. I was told by London, it’s $10 dollars to check in early, in confusion, I replied, I was never told this by anyone, she automatically changed the subject . . I was told I would receive a fridge in my room, which there wasn’t room, I asked the host about it & he confirmed I should have a fridge in there, he told me to ask London to get it for me. I knocked on London’s door, told her what the host said, she acted like I was asking for the world, long story short, I’m waiting for it, I hear fumbling in front of my door, but idk what it is, I give it a second & open my door, it’s the fridge just sitting there. London did NOT knock on my door or let me know in any type of way the fridge was in front of the door... I told the host about this & he said she was sick .. mind you we are in a pandemic, she was not wearing a mask either. I ended up getting sick the next day.. If you’re not high maintenance, it’s fine, but it’s not for everybody