Elizabeth was fantastic. She did everything she could to make our stay pleasant including replacing the bluetooth speaker that was not working at arrival. She is a keeper! Unfortunately, our expectations regarding the actual property were not met. We paid top dollar for a luxury home and made the most of our stay. The views were amazing. The artwork eye-catching. But don't look too closely.. The condition, lack of general maintenance on the yard , landscape, pool , sauna and outside furniture were more than disappointing. None of us wanted to sit on the lounge chairs with spider nests and dirt and bird droppings. The pool while nice and warm didn't have a sweeper and was littered with leaves. We wiped down the sauna - full of dust and spiders. The master shower had an old bar of used soap and shampoos. We had indicated we would be making Thanksgiving dinner prior to arriving. Being told the kitchen had basic cooking items, I carried many of my own to the home. (Elizabeth went the extra mile and even took photos of what was there for us.). Day of we realized there wasn't a microwave on premises. This was a surprising inconvenience in heating up drinks etc. Guess I need to ask in the future prior to booking. I reviewed what was included and didn't see any exclusions. The Refridge, oven and microwave weren't listed. My "bad" in assuming there was a microwave. Again, not a make or break item, but certainly expected in a home on this caliber. The owners were there when I arrived and asked if I had a charger to charge the tv remote. Hmm. I did, but again should it be my responsibility? Anyhow, if you want amazing views and don't mind paying handsomely and know what you're getting, this is the place for you.