Firstly, I'd like to say the communication with Trudi, was fast and seamless since the very beginning, and really profesional.
On top of that, I'd like to add that the apartment was really great: clean, not bad location, super clean, nice and stylish furniture, equipped kitchen, etc.
The problem is that the whole experience since the very beginning wasn't good at all. I called Trudi, because we arrived a bit earlier in the morning at Edinburgh and I asked her to get to the apartment, drop the bags somewhere, get the keys and visit the city. You need to leave the apartment at 11am so we thought nobody would be there by that time, and we could just leave our heavy luggage. Then, the cleaner would have had enough time to tidy up everything when we were back in the evening.
To my surprise, Trudi told me that in that case that would be considered an early check in because it was before 14h, and we'd be charge £35 pounds as stated on their terms. Are you serious? Even an hotel offers you that option. We didn't want to settle, just a place where to leave our luggage (was raining as well). After having a polite and mild discussion, I noticed that there's a private company behind that manages some flats in Edinburgh, and they use Airbnb to rent them, this is just unbelievable. Is that the Airbnb philosophy?
I reckon we primarily use Airbnb because is cheaper, but we also like it because of the close treat with the renters, that's why Airbnb was firstly founded, but it seems is drifting out of control.
To finalise, the first time we entered the apartment we stumbled into one of the neighbours, and I had a heated argument. He reproached me for using Airbnb, because under his perspective, it's destroying the local communities and it's unsafe, because of the locks at the main door entrances, that contain the keys.
Overall, it was a really nice apartment, but If I were you I'd check whether the people behind the airbnb profiles are private companies. You'll have most probably a better experience, just in case something doesn't go as expected.