OUTSTANDING is all I can say! We were due to check in to another property (not booked through Airbnb) and an hour before check in they cancelled our accommodation! I immediately jumped on Airbnb and booked this place in hopes of a quick reply. In less than 5 MINUTES Hayley (who helps Sarah manage this property) messaged me to confirm our stay and gave me all the necessary details to check in. This property seriously saved us from disaster by responding so quickly and Hayley was an absolute pleasure to deal with! Aside from all that, Hayley also gave us LOADS of useful info including restaurant recommendations, and the apartment is HUGE, spotless and in a fantastic and safe location. We also saved £80 by booking here instead and went from having a 1bdrm apartment booked to staying in this 3brdm gem - what a bonus!! Thanks again to Sarah and Hayley.