Doug's communication has been second to none since booking. He made sure us and our baby had everything we needed and even set the travel cot up prior to our arrival. He met us at the front door and took us up to the apartment which has lovely views over the city and of the castle - which definitely makes up for the stairs! The decor is absolutely lovely, you can tell a lot of time, effort and money has been spent on the apartment. The location is great too, plenty of pubs, cafes, restaurants and activities are within a 5 minute walk.
Our train home wasn't until late afternoon on our checkout day and Doug let us keep our bags at the apartment for the day which we thought was really thoughtful and saved us from having to use a luggage storage facility.
If/when we come back I will 100% be looking to stay here again!