We were disappointed with this apartment. The expectation created by the glossy photos and professional online brochure does not reflect the reality. It is in fact a basement flat, not the ground floor apartment shown on the photos. The description of “a natural light” is misleading as actually there is no light at all in the 2nd bedroom, kitchen and bathroom. When we walked into the apartment it smelt damp and musty. The bathroom is mildewed. The smaller bedroom is very claustrophobic to sleep in as there are no windows and no fresh air. The whole decor of the apartment needs a refresh as lots of the paintwork is chipped and marked and other areas in need of a good deep clean. We found sockets and lights not working, old opened food left in the kitchen.
We did complain to the hosts who dropped some replacement light bulbs around and gave us instructions on how to get the hot water boosted so we could use the shower. They didn’t have spare keys (which we thought unusual ?) so couldn’t get in to clean the kitchen cupboards for us as we had already gone out for the day, and they didn’t turn up on the second day.
On the positive side, the apartment is in a great location, in a quiet area and the beds are comfortable. The hosts did respond to our complaints and gave us a small discount to compensate for the things that couldn’t be put right. My main suggestion is that it is made obvious that the apartment is in a basement by the photos and description. The mildewed bathroom really need to be sorted as this is actually quite grotty