The flat was clean and warm when we arrived, with towels and beds made up. The location was great, within walking distance of everything we wanted to see and we checked in easily.
Our only issue was that we felt the communication and attention to detail with the host could be better. We had changed our dates through messaging the host and although I now know it was my responsibility to request the new dates on my side, I felt the host could have nudged me when he noticed the new date request wasn’t sent through. After all, it’s in all of our interests not to be double booked, which was what happened. We were forced to rush back from our day excursion to vacate the property immediately and then charged a late check out fee and quickly find somewhere new to stay that night.
Extra costs for this double booking aside, we were asked to pay damages for a lost hinge on the wobbly kitchen cabinet door, which I am certain was not us. Prior to our trip, the host told me there were no coffee facilities in the flat but in reality there were 3 cafetières. The name of the restaurant on the arrival instructions was also wrong. Little details like this made us feel the host wasn’t very knowledgeable about the current state of the flat and it felt all too much like a third party.
All in all, the flat was great, clean, convenient and cosy - but we would advise to be cautious with the host and your booking.