Everyone was very nice and helpful. They let me in earlier than the check in time so that I didn't have to carry the luggage around while waiting. The hostel is located in the old town center, lovely location, very close to the infopoint. The system didn't register the check in for some reason so for the first couple of days it seemed like I hadn't arrived (no big deal though) and the toilets/showers weren't the best, yet again it was a hostel, so good enough :) The main downside was probably that I didn't know that I could rent towels, and wasn't told so when I checked in, when I found out and went to ask for one they had run out though, so I had to buy one in a shop.