We were in apartment 4 for our 3 night stay in Edinburgh. There were 10 of us, 5 adults and 5 adult children.
The check in procedure was easy and we even got a call an hour before check in time to let us know that the apartment was ready. The option to store our luggage before check in and after check out was so helpful.
The apartment was fantastic. The photographs do not do it justice. It was extremely spacious and being on the 3rd floor, the views were stunning. It was a bit of hike to the top floor the first time we climbed the stairs, (definitely not suitable for anyone with mobility issues!), but we soon got used to it.
The kitchen was well equipped and the dishwasher was very useful, especially with 10 of us.
The beds were THE most comfortable beds that I have experienced in any airbnb or hotel I have stayed at.
My husband and I and our 2 daughters had the 2 rooms on the upper floor, sharing a bathroom. The toilet seat was broken. I contacted Destination Edinburgh and it was fixed the same day. The only negative was the showers. We all experienced difficulty in regulating the temperature and it would go from freezing cold to scorching hot. But again the staff were extremely prompt in dealing with the query.
The apartment was very centrally located, just a short walk from Waverley station and close to the shops, restaurants, bars and amenities. Yet despite it's central location, it was very quiet.
The communication with Suzanne was great at the time of booking and she was extremely prompt at responding to any queries along the way.
I would definitely recommend this apartment and having also had a sneak peak at the ground floor apartment that sleeps 6, I have already decided that I will be staying here again for my next trip to Edinburgh.