4 of us had to move in earlier, and Lulu was kind enough to allow us to check in earlier than the usual time. Communication was excellent, one example would be Lulu called and waited for us to arrive even when we were late to hand us the keys when she could have left it somewhere else of run to pick up, really considerate. The entire house was so spacious and lovely, it was well equipped, very zen and clean, clear instructions around. Location was very near to Princes Street, 2 minutes walk to Surgeon's Hall. Highly recommend this place, and will definitely stay here again if I come back to visit.