Sue’s place was relatively clean. The location was excellent, really close to the trains/trams and a lot of the attractions. Check in and check out was really easy. It was a little difficult finding the place (even with through directions from Sue) as they all look the same but we managed! Of course it was also super late at night which made it a little harder but once we found it, we managed to remember where the place was located. The place is private, one downside was no lock to the room itself. It had latches instead. It did feel pretty safe though. The beds were pretty comfortable with very thick blankets. There was an issue with the bathtub but it was resolved. Sue herself was very kind and accommodating. She leaves detailed information which was great. Her grandson Ross was really kind as well. There was a washer but it’s line dry (first experience for us!) so if you need to do laundry, make sure it’s the first thing you do. Overall, it was a very nice place to stay!