Remy was very quick to respond and made the check-in process stress free. I was a little confused with the lockbox for keys, but Remy was so quick to assist in my question, I was checked-in a minute later. The studio flat is very spacious and stylish, and I felt very comfortable there. Just my husband and I stayed but there is room for at least 1 more person. Fantastic location - right off the Old Town high street. Would stay in Remy's flat again!