Beautiful flat and really clean and comfortable - as the pictures and description indicate; it was well placed for our needs and a really good price.
Would have given 5 stars for everything if it had not been for an issue with there not being any keys to get in when we arrived. This was sorted in the end but actually had a real impact on our short visit to the city and the event we were there for.
A'Merica did respond when I called and was able to sort out the problem in the end (with help from both our relatives and hers!) - however, was a little uncaring as to our understandable frustration and anxiety bearing in mind our situation. She reminded us that she was allowing us to check in early and she was getting the problem solved before the official check in. However, had we discovered the problem at normal check-in at 6pm the possibility is it would have been even more problematic to resolve.
Stay was perfect otherwise - A'Merica needs to get a key safe to avoid this in future