Charlotte provided us with ample communication prior to and during our stay to ensure a smooth arrival and departure. She seemed to think of every detail, and provided a guide to not only the details of the flat but also great suggestions on dining in the area. The renovated kitchen and bathroom were especially nice. Be advised that the hike up the stairs is not for everyone, but we found it to be well worth the value of having a wonderful place in a perfect location. We were able to walk to all of our destinations except Ocean Terminal throughout our stay and enjoyed having the option to dine in occasionally. We would highly recommend Charlotte's place.