Check in was a disaster. I would not trust any communication with this host or the management company associated with this unit. There was no key in the lock box when we arrived at the unit. We asked if we could check in early and host said we might be able to based on when the cleaners were finished with the unit. Host said to message him when we got to the unit. When we got to the unit, the host said we could not check in early due to turn over, but we could pay the management company 5 pound per bag to hold our bags. We waited for the cleaning to be done. Found it odd no one ever entered or left the building. We had 5 bags and a stroller and just couldnt go see the sights, so we waited outside the unit with coffee and breakfast. When we finally got in the room 4 hours later, the room had been cleaned days before as no one had stayed in the room the previous 2 nights. Other than the deception upon arrival the location was great, the unit was clean and was a very decent size. The walkup was already expected so not a big deal.