This was a very bad experience. The listing was not accurate, they do have 1.5 baths. The apartment is several flights of stairs up. More than anything their only toilet was not working and the host was not responsive and did not help us. The apartment was not clean of sanitized- their were clothes in the washing machine, cleaning supplies lying around and a very stinky smell everywhere. We had to leave the Airbnb to find another accommodation with a working toilet. They did not respond to messages the day off but messaged the day after arguing about their toilet working, which was a blatant lie. We had no incentive to leave an accommodation after checking in, and lie about the toilet. We in fact had to pay more for a last minute booking for an alternative place. I had my parents with me and carrying luggage up and down the stairs etc was painful to say the least. Instead of helping resolve the problem and be responsive, the host’s attitude about fighting on the toilet was very bad.
Overall a terrible experience. Suggest
1/ making the post accurate 2/ having cleanliness and sanitization in place since you’re charging for it 3/ communicate and be responsive