The day before we were due to stay, Kaddeer informed us that we would not be able to stay in the flat that we had booked due to plumbing issues and that he was going to “upgrade” us to his two bed apartment down the road.
At the time we didn’t mind, but when we arrived we discovered this flat had various issues also. The radiator in one of the bedrooms had fallen off the wall (later fixed), the toilet was constantly running, there was no hot water from the taps (the shower was fine because it was electric), and there was black mould all round the bath and hair in the sink. To top it all off, we later discovered the bed in the other bedroom was broken when it collapsed beneath me during the night.
Kaddeer was quick to reply when I informed him of the issues but only the radiator was fixed (a day later). He did give us a 50% refund off of our 4 night stay in the end but we felt that even with that it wasn’t worth what we paid for it.