Helen was helpful and communicative, asking about our travel plans and providing us useful instructions on how to get to her place from the airport. Her place was spacious, cozy, and well-equipped with umbrellas, food, maps, games, books, movies, etc. The only main con is that it may not be suitable for handicapped people because the apartment building's elevator only goes to every 2 floors so you must take the elevator, go around the building (it's like a U-shaped building) and go down or up the stairs to get to the apartment.

Otherwise, Helen & her son Chris are nice people.