Met Paul once when he fixed the shade in our room and he was extremely nice, great host!! The check in process is very clearly lined out for you once you book and very easy to follow. Little laminated notes throughout the apartment are very helpful as well (especially with all the switches to turn outlets and water on and off). Apartment is a more like a private room hostel with its layout of shared bathrooms and kitchen. My only complaint would be the floors and doors closing is very loud and often can make sleeping hard as there are 5 available Airbnb rooms at this accommodation.