The flat was clean, very nicely decorated, and in a fantastic location. However, the Wifi did not work, the lights in two of the rooms did not work/would flicker if turned on, and the lights in the staircase were off for the first few nights of the stay making the stairs dangerous. Additionally, check in instructions were very unclear and the customer service representative was unhelpful and rude when called. The people staying in the flat above were very loud at all hours of the night both in their flat and in the corridor outside of ours. It was very disruptive. You can hear all noise coming in from the street as well (which is somewhat expected when staying on a main street).