John was really great about responding quickly. The apt was in a really good location for what we wanted to see and do. Would recommend taking transportation that lets you off at the top of the mound because it was quite the hike up the hill with luggage from the tram. I think the apt is probably not suited for people who have trouble walking because of all the stairs, but John was perfectly transparent about that. The stairs were really the only downside to the apt. It was comfortable and unlike a lot of the other places we stayed on our journey around Scotland, the wifi always worked, which was really important for me.