We arrived at this apartment at street level to be greeted by John and the news that the lift in this 350 year old building was not working, which meant lugging two 20kg suitcases up 120 steps, not considered good exercise at our age! It didn't work for the 4 days we were there and to be honest, would not have been confident getting into it. John also forgot to mention about turning on the hot water in the kitchen, so woke up to a cold shower. Not a great start. We also could not get the tv to work and the heating was on a timer thermostat arrangement that needs to be operating more than a couple of hours a day.
Having said that, the apartment generally very good and certainly well located. They just need to address some of these issues.