The positives: Great location, just a few minutes walk to the popular Grassmarket area & city centre. the flat itself is really spacious especially the lounge & bedrooms, big and airy. The kitchen was equipped with most things you would need barring a dishwasher, which would have been nice but it wasn't a problem. Strangely there was 3 different opened bottles of cooking oil but not one wine glass!...very random. The shower was powerful & hot so that was good.
The negatives: Instructions for getting the door key were wrong, which I saw was mentioned in an earlier review but I was still given the same wrong info. I quickly worked it out though. Just attention to detail really
The entrance hall upto the flat on the 1st floor is not inviting at all, not the hosts fault just an unsightly and slightly nervy walk.
The flat wasn't clean, thick dust and so many hairs everywhere, the lounge rug needs disposing of, badly stained and dirty. All of my family complained that he bathroom smelt strongly of cigarette smoke ( we don't smoke) We presumed rightly or wrongly that it was coming from a large hole next to the toilet seat, from another flat maybe? Even if the hole isn't the cause it needs blocking up. Just attention to detail really
The bedroom has a large blind that had no means of closing it, so no privacy for undressing and no closing it at night to sleep, not the crime of the century just annoying. Just attention to detail really
The cleaner on this occasion has let the host down badly although I assumed the host would check the flat before new people came in.
On returning from our first night out, the 3 bags of rubbish we walked past near the main front door was now piled up against our flat door! We can only assume the cleaner left the rubbish from the previous occupants at the main door instead of disposing of properly and another resident in the place put them back at our door!. The paperwork we got said that we must dispose of our rubbish , which is fine , but there were no wheelie bins outside, no instructions of where rubbish should go..nothing. Just attention to detail really
Communication with the host wasn't as good as it could be. Most of my messages communicating the issues promptly( as you're always told to do by any host so they can attempt to rectify) was met with what I can only presume was a cheery automated message asking if I had a good time. Even my message asking for a cleaning refund was met with "I hope you had a truly wonderful time" etc etc..Just attention to detail really
Overall we enjoyed our time in Edinburgh but the poor cleanliness & poor communication in our flat left a nasty taste when it could have been avoided. Just attention to detail really