Sarah was very condescending to me. When I first arrived I noticed that her flat was not cleaned. When I contacted her about it she did not respond. All she had to do was send a maid. Instead, she sends the maid at 9am the next day to wake me. After all is said and done they did not even clean the flat! I decided it was time to contact air Bnb to discuss refund options and Sarah finally messages me back accusing me of stealing door handles from her flat. Who carries a tool bag when they travel, and what homeowner leaves tools in the house? She is very untrustworthy, and renters should beware. The flat is in a very good location but not worth the risk of getting ripped off by the owner. Try your luck elsewhere.