Charlotte responded to any questions I had right away and the flat had everything we needed to have a comfortable stay in a great location. We could see the castle from the kitchen window and the bedroom and there was a supermarket not far away, near the cat café [bonus for me a massive cat lover].
We were met with a lovely loaf of artisan bread, butter, milk and enough tea and coffee for the whole of our stay. There was shower gel, and soap and this all helped to make our stay a good one and we will be back.