The communication and check in was really great. The location is ideal being able to walk to the castle in around 20 minutes. There’s a grocery store across the street and some restaurants within walking distance which is nice. For what we paid I thought the place would be nicer the building felt a bit unsafe to me the key was difficult to use and the bed was not comfortable. The windows were drafty and cold. We paid more for New Years so could have been part of it.