Communication was Tamsin online was great. Very fast and informative replies. We met Julie upon arrival. She greeted us warmly and showed us around the apartment and recommended things to do. The apartment was very clean and nicely furnished. The TV had many channels and the kitchen even had a basic pantry. The beds were comfy too. The location of the apartment is pretty central and the city centre is about a mile away. There are many supermarkets nearby so you can shop for groceries to cook. Overall our stay at the apartment was fantastic. I would highly recommend it to anyone visiting Edinburgh.