I went to Edinburgh with my daughter and stayed in Jack's place. As a person he could not have been more helpful or accommodating. He responded to messages quickly and made it clear that if we needed anything then we only had to ask. He gave good instructions on how to get to the apartment which was in a fabulous location. The apartment suited us perfectly. It was well equipped for our needs and wonderfully warm to come back to after our long days out in the cold! I would thorough recommend Jack's place to anyone. It is in the heart and is a real part of this wonderful city. Thank you Jack.