DO NOT STAY HERE UNDER ANY CIRCUMSTANCES! We arrived at 5:00 at night after a long drive down from Inverness. We entered to a stone cold house which seemed to have no heating. After asking the Host to see if the boiler was functioning she seemed unimpressed and told us that her ‘nest’ app said it was on. After two hours of waiting for the heating to turn on , we realised that the boiler was broken which meant that there was no hot water or heating. This was an issue as it was 7 degrees in Edinburgh. After messaging the host to explain our families dilemma, she told us that we had to ‘find a new Airbnb and that she was out of the city’. As a family we were very unimpressed the service we were provided as well as the lack of information provided about disability access as my father found it hard to walk up 4 flights of steep stairs with his wooden leg and heavy bags.