Reasonable communications and directions. The keys were in a keybox, we had the apartment to ourselves, and we could arrive when we wanted. The bedroom is colorful, the bed is reasonably comfortable. But there is no chair or sofa to sit comfortably, no table, and no light for reading. There is use of the kitchen but there is no table or place to sit and eat. Very basic and dirty cooking facilities -- when we arrived, the pans & pots were dirty from prior use, glasses were grungy, and there was no dishwashing soap to clean things. If you like clean, this is not the right place.