Nicci was there to meet us with her husband when we arrived and they were both really friendly and welcoming. The house is gorgeous! The rooms are large and beautifully decorated, the beds are comfortable and the duvets are much nicer than ours at home! We were a mixed group with our 5 year old, 3 teenagers, my 24 year old son and 3 slightly middle aged people and we all loved it. The garden is lovely which was great for our littlest, the teenage boy loved the sitting room with the fab TV and really comfortable sofas, the teenage girls were happy to stay in their room and text on the enormous bed - we managed to drag them out sometimes - and we all loved eating together in the really well equipped kitchen around the big table and sitting in the garden (we were lucky and it was warm and sunny whilst we were there). It's in a lovely area; cafes, shops, takeaways - we went to the La Favorita which makes delicious authentic Italian pizzas - all within a few minutes walk and a beautiful park close by. I would highly recommend it :)