We enjoyed our 4 night stay in this apartment. The location is incredible and it’s impossible to tire of the amazing view of the castle from the living room window. A fantastic spot to base yourself to see Edinburgh.
Denise was a brilliant host. Her communication was fantastic, always fast, polite and when we had any issue she saw it was resolved really quickly. Hugely appreciated her help, one of the best air bnb hosts I’ve known.
In terms of the apartment itself, the beds were incredibly comfy and the space was good but for the money, there were a few things that disappointed slightly.
The kitchen was pretty old and tired. Some of the glassware wasn’t very clean and the microwave didn’t work. Cleanliness was a bit of an issue throughout - it had definitely been cleaned before our arrival but if you moved any furniture slightly, it was evident that no deep clean had taken place for some significant time.
The location means that a premium can be charged for this property, but it would be good if going forward a little more care is taken towards it’s upkeep, to really represent value for money and give a better all-round experience.
Nothing on the host, who was brilliant, but as this comes under a bigger company who own a range of properties, I would hope they’d respond to this by making sure a little more diligence is carried out prior to each letting.