My mother and I stayed for 4 nights for a long weekend break & had such a lovely time! We wanted to ensure we provide an honest and fair review.
Positives - there's lots of them!:
- excellent location & you really are walking distance from everything!
- considering the location very little noise disturbance at night (and we expected it to be busy during the day as its right next to the castle & leads to grassmarket!)
- lovely to have space to chill out in the evening, rather than just a bedroom in a hotel.
- communication is fantastic, kept up to date throughout, all questions answered promptly and advice given on where to store bags before travelling home.
-sofa and bed are very comfy!
Some suggestions for improvement / not so positives:
- we booked this for location and castle view (definitely pay a premium for the view) and when we arrived we were met with stadium scaffolding, which completely obscured the view. We know its out of the owners control (and when we contacted the hosts they provided the explation promptly which was appreciated) however at no point were we given a heads up that the view we'd paid for wouldn't be available... it was just a shame to be expecting one thing and getting another, and prior notice would've prepared us for slight disappointment.
- for a large cleaning fee, we expected the flat to be clean..whilst it is tidy and bedding was fresh etc, the flat needs a good clean, there is thick dust on skirting and on the doors etc.
-floorboards are very creaky, which I know comes with age of property, but we were very worried about disturbing downstairs as we could hear upstairs every move.
- the welcome booklet said that best endeavours are to include basic amenities and we would need to shop, it would've been nice to have milk on arrival - even if carton or sachets. Also, it felt like other people's left overs were in the kitchen, there was the remains of a porridge bag and a half eaten bag of raisins and the instant coffee had solidified.
- communication was great and we knew exactly where to go etc, it did feel at times like it was a pre emptive telling off.. no smoking, no signs of smoking, no noise after 1030 (even though neighbours were super loud!) No leaving items or you'll be charged.. I appreciate that might be from previous guest experiences but it did feel like we couldn't touch anything!
Overall though it was a lovely place to stay if you're looking for small, compact flat within the heart of the tourist spots and a good view of the castle (assuming no events are going on!). we had a brilliant time- thanks