The room listed and the one we booked was great. Comfy bed, excellent views etc. The lock on our door was broken on arrival so we had to be moved to a different room for one night which was much smaller, less clean and a rock hard bed. The check in system is very confusing and temperamental. Have to download a smartphone app which drains battery and relies on good bluetooth connection. If you don’t have a smartphone or your phone dies whilst out there is no alternative key system apart from a code you receive via email. After moving to the second room we also had problems locking that room as it checked us out after a certain time so had to leave our luggage in staff room whilst we were out. Luckily we had not unpacked all our stuff as it was a lot of moving around. Far too much stress and time wasted in the morning when we should be getting on with our day.