Where to start... I have never written a negative review on AirBnb and I am so disappointed to have to now. The location was fantastic. That is the only thing that was fantastic.
The photos show hardwood floors, I selected the flat for that as I have allergies. The hardwood floor is not accurate, it is carpet.
I contacted Click and Rent to confirm the exact address as I had to ship over a few items; I explained I was shipping items. I confirmed the address with them twice only to have them provide me an incorrect address. After two weeks of chasing my items with a neighbor I was yelled at by the neighbor for using their address. I explained the issue and apparently it's not the first time it's happened.
I did laundry only to find that both laundry drying stands were broken. One was held together with a tied plastic bag that couldn't hold more than a couple of shirts before collapsing on the carpet. The other was just broken completely with no way to make it stand. I ended up purchasing my own for the month long stay.
There are a number of areas to improve - there are missing lightbulbs, wall sconces missing, etc. There are piles of mail in so many cabinets. The only way I figured out I'd shipped using the wrong address was finding the mail - I suppose that was helpful.
The dishes were dirty and the freezer and refrigerator were iced over. The freezer barely had room to put anything with all of the ice build up and everything in the refrigerator that moved to the back would stick to the ice. With the price paid, I can say the stay was adequate, but no more than that.