Communication with Hazel was great, she was very conscientious about making sure we arrived well. We also appreciated the thoughtfulness of leaving some treats for us as well as some cereals and milk.
I think the size of the apartment is more suitable/comfortable for two people (four of us was a bit tight). If you are arriving by car be aware that there is no dedicated parking space but we were able to find street parking fairly nearby.
Overall the location was good and we were able to walk most places that we liked to go.