Right from the start the customer service for the apartment was great. We were met by Joan at the apartment,who welcomed us with that great Scottish hospitality, she also gave us local information, like the fantastic location. Only a 10 minute walk to the heart of the city. We also got taxis which were great and affordable. The flat is beautifully furnished, warm and well equipped. Great Indian and Chinese take away a 2 minute walk away and Coop round the corner. We would definitely stay at the apartment again.