This was my first experience with Air B&B. I needed a bed for a night while visiting my daughter at university. It felt like I was staying over at a friend's house. I received a warm friendly welcome from Florence. She was open and flexible when arranging a check in time and gave me lots of good ideas for things to do while I was there. The bed was very comfortable, and considering her location is fairly central to the city centre, it's position makes it very quiet. I slept very well. I enjoyed staying outside of the tourist zone where you had a chance to feel more like a local resident, but close enough to all the action and convenience of the city centre. I felt safe, calm and welcome.