Karen and her family are exceptionally lovely and hospitable people. Despite arriving past midnight (due to some horrendous traffic jams), Karen welcomed us warmly, and showed great understanding. The room was bright and very comfortably spacious for my family of 3. The beds were amazing too! We were greeted each morning with a spread of breakfast cereals and bread, and we enjoyed lovely conversations with them during our stay. They took extra effort to ensure we were comfortable and had everything we needed. A wonderful experience!