Just amazing, the location, the accommodation and the host.
We stayed with our two children just after the new year and has 4 fantastic days in the city, including a trip to the panto and the Chinese lantern festival at the zoo. The accommodation is only 15 mins from the station and 10 mins from the shops, there is a Tesco express 2/3 mins away (this didn’t come up on google). We stopped for lunch at Harvey Nics (which do a great kids menu) on the first day, and they will put your bags in storage while you eat and shop.
The place itself is huge but homely (up 2 sets of stairs) and there was a lovely touch of a massive Christmas tree being up. Beds are comfortable and linen is good, pillows are squishy feather (not my taste but everyone else loved them). Everything was clean.
We would definitely stay again.