Gillian was very welcoming and friendly! She was very easy to communicate with before and during our stay. The room we stayed in was very clean and had everything we needed for our 2 day stay. Breakfast was tasty. Buzzy her cute puppy was so fun to have around, but she also made sure he didn't go upstairs to our room during our stay. Gillian even picked us up several blocks away so we could park our car somewhere we didn't need to pay to keep it. Nice residential area, felt very safe, and an easy 20 min walk to center city Edinburgh. We had a lovely stay and would recommend this place to anyone looking to stay in Edinburgh for a great price, a friendly host, and a short walk downtown!