Rachel was fantastic and really helpful. She let us check in early which was greatly appreciated. She always responded to my queries promptly with friendly and helpful advice.

The apartment is gorgeous with fantastic and interesting furnishings. There are lots of helpful guide books and brochures. The location is fantastic, near the town centre, tram stop to the airport, and in a friendly and vibrant area.

We would definitely stay here again. Rachel even brought us a slice of her Christmas cake which was delicious, thanks!