Allan was very helpful with pre-arrival information and in ensuring a welcoming arrival with a helping hand to enable close proximity parking (this can be very difficult in central Edinburgh at times!) and transfer of our considerable pile of luggage to the flat. He was also very friendly, knowledgable and forthcoming about the many opportunities for enjoying the sights and attractions in Edinburgh. Unfortunately an incident not of his making eventually marred our initial good relationship, but it did not really detract from our enjoyment, since we had some previous knowledge of Edinburgh as a city and did not really need to be concerned. The accommodation was very well kitted out and also remarkably cosy after returning from a days' activities in the windy wintery weather prevalent in Edinburgh in February.