Alex is a very helpful, thoughtful, kind and considerate person. The room was lovely, I mentioned a few small things that would be nice for ladies and Alex took this on board. Absolutely wonderful having sole use of the lovely bathroom supplied with essential oils for a luxurious bath treat! The location is great, plenty of bars and restaurants, good bus service close by, only 10 minutes walk to Ocean Terminal which has a variety of shop/restaurants, cinema and The Royal Yacht Britannia, which was an amazing experience! I highly recommend Alex's place and look forward to staying there again.