Alan was very communicative and accommodating. I really appreciated that he let me drop off my bags a few hours before the reservation started so I could explore the city a bit before checking in. The room and bathroom were well kept and very clean, and the bed was really comfortable. Alan also makes you feel at home by setting out tea and snacks with a mini ice box in your room. The location was great too, and the street has plenty of shops and restaurants to explore. The flat is about a 15 minute walk from the tram that takes you to the airport.