John met us upon arrival and explained everything we needed to know. Nothing went wrong while we were there so we never had a need to contact our host. We were two couples and a six year old child. We found the apartment to be extremely comfortable in all respects. It is very modern, larger than the pictures indicate, and in a very nice neighborhood with a food store and many restaurants and pubs a short walk away. Walking distance to the center of the city was just 10-15 minutes even with a 6 year old. We were there in mid-June and the temperature in the apartment was very comfortable. The apartment is also quiet as long as the windows are kept closed. However, if a bedroom window is opened you will hear quite a lot of traffic noise. We kept our bedroom window open because I like to be cool when I sleep and the duvet on the bed was, for me, a bit heavy. That could be solved by simply adding a bed sheet as a bed cover so someone who feels warm can use the sheet and not have a need to open a window. We solved our problem by using ear plugs. I rate this apartment five stars; I think it is a huge bargain, and I would not hesitate to stay there again.