Even though we did not meet Tim, he was always extremely friendly and very responsive to our emails and requests. The instructions we received for the key collection were really straightforward. The apartment itself is ideal for a group of six, the rooms are all spacious and have comfortable beds. The living room provides the perfect backdrop for a relaxed evening at home and the kitchen is well equipped if you prefer to fend for yourselves to trying one of the many amazing restaurants in Edinburgh. We thoroughly enjoyed our stay and would recommend it to anyone who is looking for a place to stay while visiting the beautiful city of Edinburgh with family or friends! Thank you for having us, we had an excellent time.