The apartment itself is very good, plenty of space and great location. Unfortunately it smelt overwhelmingly of cigarettes. I have to disinfect throughout despite paying £63 cleaning fee. The smell still hung around. Even my 4 year old kept complaining, "It stinks in here!" Also, there were two enormous laundry bags left outside the front door for our entire stay. I contacted Altido as soon as we arrived and left a voicemail which they did not return. I then messaged them amd they promised they would get back to me, but still nothing.