The communication was the biggest issue I found. There were a couple issues I had and it was lovely that someone (not Ryan) was able to answer the one question quickly (regarding lack of wifi connectivity) but one of my other questions about check in time that I had asked several times over a course of several days prior to arrival was just never even acknowledged. Overall it was decent but check in time drastically changes my personal travel plans so being able to communicate with a host about that is very important especially considering I reached out about it several day prior to arrival and asked several times.