James was very easy to deal with and has Callum on hand in Edinburgh if required but not necessary as the check in process was very straightforward. The apartment is spacious, very clean and tidy with fresh towels, linen etc. and with enough room for 6 of us. Location is about 10 mins walk to Waverley Station with a Tesco Metro nearby if you need anything. We walked everywhere from the apartment with no need for taxis so location is perfect for a stay if you don't want to be right in the busy centre. There is a bus stop right outside with buses running until 4am over the New Year period which was a little noisy for the front bedroom guests but they normally stop at 12am apparently. Overall a very positive experience and would definitely recommend.