Catherine is approachable and very helpful. If arriving by car it is worth letting her know in advance. The apartment is spacious, comfortable and very clean. Bear in mind there is no freezer or ice box in the fridge. We found being next door to the Pleasance Courtyard really great and useful. Generally, the noise does not reach you if the windows are closed although you can hear the bass of any music from time to time, but not late at night. In fact you are more likely to be bothered by the other tenants who slam doors and talk loudly on the stairs even to the early hours. I could also hear the drone of the TV in the next flat at 3.30am but none of this spoiled our stay and is no more than you can expect from a stay in Edinburgh during the Fringe. The apartment was incredibly easy to drive to and we would stay here again.