Bright, spacious flat in a good area.
Well those are the good points. So-so cleaning, mattresses which are lumpy and stained, duvets that have worrying brown stains and a belief in the bookers' ESP to know it is perfectly fine to park in an area marked "Private Parking" because the owner plays for the rugby club (not covered in the pre-booking information) made it less than ideal.
I have stayed in many units in Edinburgh over the last few years and the contrast between professionally run flats and the rest continues to widen. A lack of checklists and attention to detail meant no one spotted the lacklustre cleaning, the low pressure and error message on the boiler or the socks and assorted paraphenalia in the bedside draws. This is far from being the worst I have seen and all the negatives are a great shame because it is a good flat, but professional pricing should meean a price relevant product.