The apartment was spotless when we arrived. It is beautifully decorated. The man who showed us around was absolutely lovely and very helpful. The shortbread was a lovely, thoughtful touch. The kitchen was well stocked and even had a pint of milk in the fridge for our arrival. The heating was also put on before we got there which made a freezing cold Edinburgh night much more comfortable. Only thing that would have made it better would have been if someone came to change the towels as we were there for 4 days and only had time to wash them ourselves after the first day as we were busy.