Lorraine is easily one of the most warm, helpful people I’ve ever met! She goes above and beyond in making your stay as comfortable as possible. The room itself, and the position is amazing! Lots of fun places around at walking distances. And cherry on top was Murphy, the wisest, calmest, most adorable dog I’ve ever seen. They both made it an amazing experience for me and made my first week in Edinburgh a very comfortable and memorable one!