I have never, EVER, been so disappointed in any Airbnb booking. The host did not communicate, refused to provide a phone number and when we arrived the apartment that we paid £2155 for was shabby with ripped carpets, dirty mirrors, damaged shower enclosures in both bedrooms, filthy communal areas, lift not working. Temperature control not working - temperature was set to 44 degrees C and we could not change so apartment was stifling. Windows were locked-shut and we almost suffocated in the heat. We sat waiting for 4 hours whilst trying to get the host to respond but they flatly refused to call us. The apartment is not as described; avoid booking this at all costs. Airbnb also could not contact the hosts and cancelled the booking and were so helpful in moving us to a fabulous alternative location.