Lynne was so great. She was very helpful before our visit, explaining the procedure for getting to and into the flat, and was very accommodating in letting us park our luggage and bodies there until it was time to clean the unit, even though we arrived earlier than the normal check-in time. She also met us at the unit which was a nice touch. At checkout, she was very accommodating again in letting us stay a little later since our train did not leave until after normal checkout time.
We found the unit to be extremely well furnished and appointed. It was comfortable and the location couldn't have been better, right in the heart of Edinburgh. There is more information available in the flat than one can possibly digest in a short time, but it's extremely helpful to have it available. Lynne does provide a great three ring binder with information about the appliances in the unit and other helpful information, including some recommendations for things to see and places to eat.