We had a lovely stay. We didn't get a chance to meet our hosts but they made checking in/out super easy and we're very quick to respond to messages. The location is great, particularly if you want to be close to major tourist sites. It is a busy area so noise at night is to be expected. The flat itself is very spacious and was great for two couples to share. Lovely views and great space to gather in both kitchen and living room. Would recommend to anyone headed to Edinburgh.