My wife and I hosted two American friends for three nights and all of us were delighted with the property . The furniture and finishes in general are exceptional, and the location is perfect for all the major Edinburgh places of interest, most within decent walking distance. Shopping for essentials in Shandwick Place, just around the corner is easy, and the restaurants/ pub we sampled were all friendly and decent quality. We did not meet Sarah, but communications prior to the stay were good and access using the keypad simple. Highly recommended for a great base, and considerable savings over the Five Star hotels that would be the only competition !