Anouk was helpful and friendly throughout my stay. The house itself is a big old Victorian house with several residents besides Anouk and a very calm dog. There is a piano, a TV, and space to hang out in the common areas if you want to, along with plenty of books to read. The room itself was spacious and comfortable with a very nice ensuite shower and sink. Unfortunately there was no toilet in the ensuite bathroom, but this wasn't a problem for me since there are several bathrooms with toilets throughout the house including one right outside this room. The kitchen has pantry & fridge space for Airbnb guests. Overall, I would definitely recommend staying here.