Couldn’t get in - was stuck outside for over an hour with 11 year old autistic son in the pouring rain - told twice we had the correct keys when we didn’t. 3 keys are needed as well as the exterior door lock being faulty. I also stood on a nail protruding from the floor boards and will be having this checked out at the podiatrists at the hospital tomorrow. This was very unsafe.
The ladies in the office were very nice - Rachel really helped out.