I booked with Vicky to attend my graduation ceremony in Edinburgh, i sent her a message asking about the directions to her house , she offered a pick up at airport for 10£ , her daughter did the job but on our way asked to do food shopping on our way, it was 28th of october a rainy windy cold day in Edinburgh and my umbrella was in the suitcase, and i had to run under the rain and i really hate myself for being the " good girl" !! i caught flu and stayed in bed all week, I will remember Vicky every time i look at my graduation photos as i asked her for an adaptor for my flat iron and she gave me one that didnt fit and i couldnt use it !!!! my hair was a big mess. There were no accessible cooker or oven, she didnt allow me to use hers and instead offered to cook my food , she cooked to her taste and gave me the amount that she thought suited my hunger. communication was so difficult as she was so bossy . u will have to call her or send sms if u need something . I would never ever come again .