I won’t be booking to stay with John again. There were more issues and things that weren’t as advertised than were representative of the advert.
There was no hot water on either of my bookings. I advised John of this after the first stay as my second booking was confirmed and paid for and hoped it might be rectified. I was advised that someone in my partied must have emptied the tank using all the water. The second visit had the same issue and I was there to verify that no water was used in any room before discovering that there was none.
The heating was also an issue on the first visit. With no way to control the heating it was too warm when we entered the property in the evening and by 9pm it was so cold we were sat with blankets. Again I advised John of this and he advised me that it was working and that was that
In addition to this we were required to pay an additional payment for the first booking which I feel was extortionate as we were charged for rooms and beds that we didn’t require. My feeling is he granted access to all the rooms to take more cash instead of simply opening enough to cover the beds. Thus bringing me onto my next confusion. I have never booked an AirBnb that has been listed as 5 bedrooms for example to find 3 rooms locked? Surely if paying for the entire property then access should be that?
All in all it was a very poor experience.