My wife and I stayed with Charlotte for two nights in mid September 2013. Charlotte was very easy to communicate with and gave very specific directions to her place. She even offered to pick us up at the bus stop from the airport. She met us at her place and gave us great recommendations for food and drink in the area. She left us with a map of Edingburgh and explained how to get around. She was soooo nice! The place was great and has the most comfortable bed I have slept in of any AirBnB. The apartment is in a great area. When we come back to Edinburgh, we will definitely stay with Charlotte.