We had an excellent stay in Edinburgh! Charlotte was very helpful in the lead up to the trip and available to answer all of our questions. We rented a car (which we didn't really use in Edinburgh) and she did a good job of explaining the different parking options. She gave us a good rundown of the apartment and the area when we arrived. The apartment is in a great location for walking around Old Town and we had plenty of space (two adults and an infant) to stretch out and relax at the end of each day.