This is an absolutely fabulous place. It's central to everything, I mean literally everything! The view of the castle is magnificent. We also took a tour of highlands that started about 5 minutes from there. There are plenty of good restaurants around. We ate breakfast in one of the small cafes (Thistle Stop) about 2-3 minutes from there which is very charming. We also did a walking tour of Harry Potter which is about 5 minutes.
The check in and out was very easy. Fidelia is a very responsive host. The place is very clean and tidy. We loved our stay. It is on the 3rd floor which was not a problem for us but if one has to carry the luggage, it might be a little challenging.