The code was given to me to open the gate didn't work. I had to wait for others so I could enter. I kept calling, but only a call center and never responded on phone. later I get a different code that would work. shower is the worst. the water kept switching between very hot and cold. burning my hand. so I didn't take a shower till the next day when I notified them. they ask me to take a photo and send it to them. then they teach me a trick. pressure is another problem. sink is as small as your face. couldn't shave. I was going to check out a day early but decided not to due to the hassle. inside is clean. not recommending it.