I booked the room for an anniversary surprise for my girlfriend. When I was communicating with Roberto prior to arrival he asked if I would like anything special doing to the room. I asked if he could get some of her favourite chocolates and he was more than happy to oblige. We arrived very late, 3am in fact, due to a delayed megabus but Roberto was really lovely about it and greeted us when we arrived. The room was lovely and clean with really good touches like a selection of nice tea and coffee, a packet of shortbread, milk in the fridge and some drinks and fruit should we need it. We were given a key so we could come and go as we pleased. Roberto always replied to any query I had really prompted and politey. This is one of the best airbnb's I've used and would highly recommend it. Thanks again Roberto!