Didnt get to meet Ramsay but everything was smooth and he was on hand whenever I contacted him.
The apartment is a 1 bed flat. I found it very comfortable and relaxing and warm. It has living room with a kitchenette and had everything I needed. There is no freezer but this wasnt such an issue for me. The shower sometimes blew hot and cold but maybe thats a temp issue.
There are shops all along the road that close around 9-10pm. Buses run to the city centre and around and become infrequent at night.
I did enjoy my stay here and would stay again!