So, where to begin? Firstly, I never communicated with the said host “Lindsey.” It is run through a company called Houst. For me, knowing that I would be speaking to and communicating issues with someone that had never even seen the property would’ve been a game-changer. I certainly would’ve stayed somewhere else.
I should say that I am not a first-time or beginner traveler to the UK, and Scotland specifically. However, I had a real hard time with the lock system. In case they don’t update the description by the time of your stay, before you arrive please be sure to clarify which lockbox you’re using and ask for instructions about unlocking and re-locking the door upon entry. I will say, my second Houst representative (yes, I had to call twice upon check-in in the pouring rain to receive some sort of assistance) was helpful in that he stayed on the phone with me while I figured it out, so I didn’t feel completely alone in the very sketchy entry of the property as I fumbled with the keys.
I had issues with inconsistent water temperature in the shower which was resolved in part by the help in the chat and partly from looking up the user manual of the boiler online (which in many ways was even more helpful than “Lindsey’s Support Team”).
The property is not as close to the city centre as it claims or as the general area on the map describes. Most of my to-do’s and meetings were in Old Town and unless I took the bus, an Uber was absolutely necessary.
Overall, unfortunately, the property was nothing more than a place to sleep and shower. If you decide to stay here, I sincerely hope you have a MUCH better experience than I did.