Cheated, hosts like these are making loyal airbnb customers move away from the platform. We followed every instruction mentioned to us by the host, e.g. took the trash out, kept the house clean, ensured my kid behaved well and did not cause any accidental damages to the property. While checkout, the host mentioned, everything is clean and in order, and even had a happy face, when she was presented the apartment at checkout, but then later on sent us a bill of 500 USD, for a stain on the carpet, which we did not create.
The kitchen did not have enough space to cook, neither did they have enough utensils, the sugar was also borrowed/ stolen from coffee shops, unlike other places, where they at least provide enough quantity of condiments. the kitchen utensils were filthy, and we had to wash them before use.
The bedding caused a lot of itchiness to all my family members.
We were about 5 mins late for checkout, and the host requested to come in and start cleaning for the next set of guests, but did not even consider to wait for us to take our stuff out, just put our existing stuff on the ground, and started cleaning.
All in all, felt cheated by the host and uncourteous behavior.