Valentino was VERY quick to respond to messages and was a great host. I expected a bit more for the price, for about $10 a night more we could of stayed at a premier inn. The floors had dirt on them, as well as some broken glass in the front hallway which my wife found by stepping on it and getting it lodged in her foot. The glass cups in the kitchen were dirty and had a white film (almost like dried milk or soup) on the inside of them. There was no clothing dryer or drying rack as advertised on the amenities page, instead of pillow cases they had shams on 2 of the pillows. The washer was dirty with blank gunk on the rubber seal/rim and the timer seems to be going bad. Tv could use with an update it kept disconnecting which wasn't a big issue compared to getting glass in the foot on the first night. Parking is hard to come by if you are out past 8pm. The location was good it's about an hour walk from the castle and monuments, the bed was comfortable, even the couch bed was comfortable on the last day while watching tv. This location has a ton of potential if the cleaning was a bit more on point. Had we had clean floors and no glass in the foot I would have been 3 to 4 stars rating.