Unfortunately, as mentioned by other reviewers, the smart lock system was dysfunctional both at the unit door, and at the door to the building. I assumed other guests were perhaps not using the technology correctly, but it’s just dysfunctional. The first three days of our stay we were regularly locked out of the building because the smart lock was “offline.”
More problematic was the poor management. Every time we reached out by phone or app we spoke to a different individual, and they clearly had no internal communication. They gave us a code for our unit door to bypass the smart lock on the first day, but did not give us the code for the front building door until the third day. Due to their own internal miscommunication, they believed they had given us the code to the front door the first day, but they had not.
The unit itself is extremely nice, location great, but I would avoid staying here again unless you can get the host to agree to give you the door code before or on arrival.