Everything was excellent from the outset. Helen replied to messages quickly and gave me clear information, so 10 out of 10 for communication. The room was lovely; very comfortable (including one of the most comfortable beds I’ve ever slept in) and perfectly clean. The location is great, very quiet street and easy to get into town. Breakfast was also wonderful, complete with delicious homemade jam! Would definitely recommend a stay at Helen’s, she was a lovely host and the room was superb.