Pamela herself is so warmly welcoming (but sensitively and without any over-the-top-ness), helpful with local knowledge, flexible and friendly. The bed comfortable, the room larger than I'd got from the photos, with a pleasant outlook over back gardens and a small river, nicely furnished and decorated; the whole flat tastefully appointed, much quieter than expected, spotlessly clean. And a great breakfast! What more could you ask for? Thank you Pamela!