House is managed by professional 3rd party, they always pick up phone and reply your message quickly. Room is clean. And they give local advice as well. Location is good, in Royal mill, with a paid NPC parking with 5 mins walking distance. Parking price is 21.5 pound for 24 hours. We had room 5 which is on 3 floor, no elevator, doable with 4 people 3 gaint suitcases. Was not enough toilet paper, and hair dryer was missing........ Talked with staff, they were kind and promised will improve. One more thing, stair light were blinking.... in Edinburgh, a old building with stairs..... it was bit interesting...