Lovely place, clean, well equipped, great location, nicely decorated and comfy.
Check in experience was very poor. Address was incorrect, the number was 2, not 18. Automated messages from the host gave no information on how to get in and there was no response when I messaged. Phone number given was unresponsive, had to find the number from their website and wait on hold. Once I got through the operator was helpful.
Once we were in the experience was lovely, but with such an unpleasant start it's hard to rate it highly.
A mixed bag, I'll avoid Cottages,com again.