Charlotte, our host, was very pleasant and helpful. Lovely apartment (my wife even said that she would be happy to live in something like this and I agree). Excellent location with a Tesco Express literally around the corner (well, two corners actually) as well as a Hertz where I dropped our car off. Nice decor and well appointed with lots of the bits you need for a self catering trip. Quiet too. I really can't think of any negatives; actually I can: figuring out how to use the washer/dryer would tax the patience of a saint although it was really handy to have that facility too :O) Overall, highly recommended.