Yvonne was great! She was super at communicating with me. The home has been refurbished and looks brand new inside. You are very close to all the great shops, pubs and espresso Cafes in Stockbridge. (The cheese shop was lovely!) We found the layout of the apartment to be frustrating. There is no place to sit and eat. No table. There was a desk in the corner but without a chair. The electrical plugs were very sparse. There was no place for my Mum to dry her hair while using a mirror. In the main bedroom the bed was so close to the wall that I couldn't walk by the bed. I had to sit at the end of the bed and crawl upwards. The charger was in the far back behind the bed which was cumbersome.