The location of this property is excellent, and it is a very quiet and comfortable place to stay. It is comfortably decorated and generally well-appointed. However, the cleanliness of the property left a lot to be desired. There was a substantial amount of dust and hair on the floors, and piles of it under the beds. Cutlery and dishes were not very clean, and one oven tray in the oven was full of grease. The windows were extremely dirty - particularly noticeable in the living room and the kitchen during the morning when the sun came in. We cleaned two of the windows ourselves just to improve the situation, but this needs to be looked at. When we checked in we noticed that the bathrooms had no bins. This seemed very odd and not what one would expect. A little while later we found the bins had been stowed in the airing cupboard unemptied (i.e. still with the rubbish of previous guests inside). We contacted the agency and they responded well, and the next day cleaners were sent to sort this out (although they bizarrely only emptied and put one bin in one of the bathrooms, leaving the other in the airing cupboard). It was difficult to separate and dispose of rubbish properly at this property. There was only one big bin in the kitchen (with no lid) and we had access only to a landfill bin. It seemed that access to plastic, glass, food and paper recycling bins was locked and we had no key. Indeed, we were advised in a check out message to throw everything in the one bin. We think this could be improved. Overall we really enjoyed our stay and can recommend it to future visitors - the problems we encountered can be easily fixed.