Very accurate photos. Charlotte includes lovely touches with milk bread etc. Really nice subtle interior design. The bed is extremely comfortable. Easy hot water and good heating. Everything you'd expect in your own home, even saw a printer in one of the cupboards.

Charlotte was extremely accommodating, even bringing over a clothes horse as she saw I was doing a lot of washing (the flat has a washing machine + fabric softener). She was caring enough to text me asking if everything was okay.