Charlotte was amazing, we'd arrived a bit early - yet she hurried right over. To say her place was immaculate would be an understatement- it is the cleanest flat I have ever stayed in- friends' places included! It was also spacious and beautifully decorated, the place was very cozy and warm even though it was cold outside, the bed comfy and the shower pressure was fantastic.
The flat was well located and we would definitely stay there again if she'd have us!