Great communication, excellent location near Grassmarket (tons of cute pubs) and near the castle. Everything was clean, the shampoo and conditioner were great, comfy bed and a crib and high chair for baby were awesome. Special touches like shortbread and a booklet with recommendations were great! We loved our stay. My only complaint was that it was noisy outside the bedroom window. We were awaken several times by people talking, singing, car alarms going off etc. Ear plugs or a noise machine would be great! Highly recommend though!