Great flat for the festival, and lovely helpful person checking us in. The agency behind the booking did request a separate cash deposit (250gbp) and advised it would be returned within one week after departure. I chased numerous times and it was eventually refunded two weeks after we departed, with 7.20 GBP inexplicably deducted after being told it was refunded in full. Despite this it was a nice stay, but quite disappointed with the management behind the booking.