What a delightful stay at my first Sonder Airbnb experience. I was wondering if there would be someone to talk to upon checkin. Karen was at reception upon arrival and helped with suggestions and helped me arrange a wonderful birthday dinner. She really helped make the stay great. The apartment was spacious and had everything I needed. Excellent location. I will definitely be staying at other Sonder properties in the future. Thank you Karen for the birthday touch!!!!