The apartment itself is beautiful, great location… however - I was quite disappointed in the cleanliness of the bedroom, the was dust everywhere, numerous dark hairs on the bed sheets, black stains on the top of the bed sheets & dusty cushions, I left on the Sunday & emailed them the Sunday night when I was in the airport - when I addressed this issue with photos, I was asked, why am I only telling them now I’ve left? (7 hours later) I had been at a wedding all weekend (a bridesmaid) and was trying to enjoy my weekend! I explained I’d had a busy weekend and then was later emailed ‘I’m sorry it wasn’t up to your expectations’ - a basic expectation is that a room is clean? I found the customer very rude & belittling. A big shame.