We had a wonderful stay in Edinburgh. Jack was punctual, professional, and very helpful in guiding us to attractions as well as familiarizing us with the neighborhood. Jack responded to emails promptly prior to and throughout our stay, and was there to greet us at initial check in. The location is amazing. Literally steps from the Royal Mile and Edinburgh Castle, short walk to the heart of old town, and a simple crossing of a bridge to new town / Princess Street. Just blocks from Waverly train station, it was easily accessible with luggage. Space was exactly as advertised, very clean and with truly stunning views of the city. The room is on top floor of building and is accessible by elevator. Would love to stay here again and have already been recommending this location to family and friends. Hope you enjoy, cheers!