I gifted this AirBnb stay to my mum and dad for a present. Their overall stay was pleasant, the flat was clean, easy to find and they had no issues parking - which is great for an inner city flat. However, they ran into some issues accessing the front door, as the instructions haven’t been updated, and although there was a key box outside, they were not made aware that they had to use it. When I had been communicating with Mario, he was extremely helpful and quick to reply, but when my parents tried to contact him on Friday afternoon, it took until Saturday lunch for him to reply. By which time they’d buzzed a neighbour, been let in, stayed, and left. The neighbour was helpful but shouldn’t have to deal with this. With regards to the flat, some of the information was inaccurate, like the WiFi code, and the TV didn’t connect to anything. The bed was creaky, and to prop up the middle vertical slat some wood had been cobbled together to reinforce it, when really a new bed is needed