Susan was quick to respond to all of our queries and flexible to our requirements. The apartment was a great location for what we were doing in Edinburgh and the view of the castle is lovely, particularly with snow fluttering down one morning. It was suitably cosy for when we returned in the evenings and well appointed for us to prepare some meals there (good to see that some basic food essentials were left - we've topped up with some additional condiments)! Would recommend.