Location was a highlight here it wasn't a castle view king of place but we were just steps from The End of The World pub and right off the Royal Mile. Plenty of space for the 3 of us, quiet, warm- usable kitchen (BYO salt, oil, spatulas and so on but fully stocked with plates cups, eating utensils and pots) comfortable living room. My mom struggled with the 3 flights of stairs but was happy to see there were two bathrooms and that hers had a tub. We all enjoyed sitting in the comfortable living room area and chatting. The internet was down and the backup dongle didn't work on either of our computers but we were out seeing the city most of the time so it wasn't a huge bother. We didn't get a chance to meet Gary but he was very responsive to emails and his property management service was available to respond to phone calls. We could walk to everything we wanted to see so it was a perfect place for us and I'd be happy to stay there again as well as recommend it to others.