The apartment was fairly clean, not very accurate to what was advertised but it was liveable. The pictures definitely make it seem better and more homely than what it is.
There were cracks in the ceilings, some of the kitchen cupboards aren’t sturdy and the worktop was unstable. The dining room table was wobbly and the windows in the living space let in an awful draft. The beds weren’t very comfy but it was bearable for two nights. Lots of wardrobe space if you’re staying for a long period of time which is a bonus and the carpets throughout look new and clean.
We did have issues with the heating and boiler during our stay, which Vincent was somewhat helpful with. Vincent did send someone round to have a look but it wasn’t something his handy man wanted to get involved with as he wasn’t an expert with boilers/heating. This meant that we had no heating for the two nights we stayed. We would’ve expected someone who worked with boilers to come round and assess the situation.
After telling Vincent we didn’t hear from him until we messaged again asking for a refund because of the heating issues. Being in Edinburgh in November with a young child in a freezing cold apartment wasn’t how we’d imagined our trip. Vincent didn’t check in with us to see how we were getting on, he left his handy man to deal with us which we thought was very unprofessional of him. Overall, we weren’t happy with the apartment or the lack the heating and the communication we had from Vincent with regards to actually getting it fixed wasn’t very helpful either. For these reasons, I wouldn’t recommend staying in this apartment. I just hope the heating issue has been resolved so no one else has to suffer the cold like my family and I did.
Other than that, the apartment is in a really good location, close to lots of shops and amenities.