I want to downgrade Cathy 's star host. I don't understand why such a rude and emotional woman can get "super host ". According of this good reputation we booked her house. But the reality is like below:
1, Cathy is the very rude and very emtional host.
At very beginning. We just want to discuss with her. that is just disscusstion. Just a discusstion. We showed our respect to her and talked to her very polited. But she is very emotional and gave us no chance to talk then shouted at us and challenge us a lot. Then she said she didn't want to see us anymore. We did nothing. We did nothing. Just talk to her with polite way. Then She Let us go out of her house within 15 mints.
2. She wanted us go out but without refound at first. Because the Airbnb's policy is if host wants clients go, they must pay refound 100%. She has no choice. Then she shouted at us again and again with impolite way. She abuse us with dirty words also. And take a photo with implite way also. Because we are the foreigner. Our langue is limited. I don't know how to do in that moment. I am shocked in that moment. It is pity I hadn't give the record. Otherwise I will send to you.
3, although she didn't respect us, I still gave her a good comments, but she is so picky. After I give her good comments, she still use the bad words to describe us. we actually did nothing. She shouted at us and checked out bags as we are the thief. It is really unfair. And really didn't respect us.
4,she never show the basic respect to us. As a UK local host. it is so dispointed. She let us go out of her house within 15 minutes and checked our package like we are thief. . Never show the basic respect to us. Really hurt us a lot. We are foreigner , has no relationship here. She let us go out of her house within 15 minutes, we drifted in the street to seek new appartment with 2 big luggages.
That 's all. So I think her super star host should be reviewed by Airbnb. Otherwise lots of guests will suffer the same bad experience like us.