The real scenario of the flat is not the same as what the Airbnb showed. Some basic items, such as cooking oil, salt and pepper that Airbnb's website said it will be provided, are not here. The M&S salt and pepper packets were left by the previous guests in a messy manner. Some items are not functionable. For example, the oven is so dirty to be used. The kettle sprays out water even if I follow the instructions. The towel hold in the bathroom was broken and no one was hurt luckily. The host said there was a hairdryer in the drawer but I couldn't see it. One of the duvets was so dirty. We are so scared and tired to live here because we don't know what else was broken or stolen in the past. The host seems to be clueless. She does not provide help and said something made us very uncomfortable. She just focused on money, but not the feeling of the guests. To me, I just want to find an accommodation for us to take a rest. Unfortunately, this is not what I was trying to find. Apart from unsuccessful communication with the host, many birds come outside the windows and make the environment so noisy and dirty anytime. We couldn't stand to stay for further 2 weeks, then asked for changing the date of accommodation. Appreciate that Nina approved that although we need to pay at least 4 nights and the high cleaning and laundry cost.