Overall- the stay was fine!
Bed was comfortable and the bath was great! Lots of space in the lounge/kitchen area.
Cleaning was not that good- basic things that should have been checked e.g Crumbs/sticky spots in kitchen draws and cupboards, makeup stains on the mirror in the bedroom, dusty surfaces in bathroom, stains on guide book- maybe reprint it and laminate or put in plastic wallets?
The lack of flexible check in/out was a bit of a pain, understandable to an extent but its harsh to consistantly send messages saying its not flexible and messages won't even be reponded to - especially when I hadn't asked more than once when originally booking.
side note but not minus points since its just an extra; there wasn't the supplies left like they said like tea bags, so we left some
The guide book that Craig left was very helpful, especially the bus route guides and coffee shop recommendations! Helpful guide for the light adjustment too since they're a bit confusing when you get in first