Great flat but I felt let down by a lack of response from the host.
There was no heating or hot water on my arrival and it was snowing outside. I messaged via Airbnb, text message and phone call with no response for 3.5 hours. In that time I was worried about how I could find another place to sleep that night.
With the help of a friend I managed to increase the pressure to the boiler and get the heating working again, after 3 hours. This took valuable time out of my working day and shouldn’t have been something I was left alone to deal with.
I also asked if I could stay some extra days but again got absolutely no response from the host. I’d said to let me know either way so I could arrange somewhere else otherwise, but I was just left in the dark.
Otherwise it was a great flat and good location. It’s a shame about the lack of communication on urgent matters.