Lorraine was friendly and helpful both prior to and on arrival. The flat is comfortable, well equipped and spacious enough for 4. The bathroom with its vaulted ceiling is a delight, albeit the shower cubicle is a bit of a squeeze! The location is excellent for Festival-goers - a ten minute walk up to the action around Bristo Sq/Teviot/George Sq, and a stone's throw from Grassmarket's many restaurants and shops. And there's a pretty spectacular view of the castle over the road! One caveat - the flat is on the 3rd floor and there is no lift, so access might be difficult for some. Lovely stay, highly recommended.