We were late coming off a 23 hour trip on the plane and Agata couldn't have been more helpful. She waited for us and welcomed us with a nice cup of tea as we were drenched from the rain and jet lagged! The apartment is so incredibly clean and very warm. I was surprised at how quiet it was despite being in a really busy/great location. We really enjoyed our stay and will come back if we are back in Scotland in the future.