We phoned on our way to the flat and were met by a lady by the name of Rita who was welcoming, kind and sincerely genuine. She made us feel right at home right away not hesitating to assist with our bags up the four flights of stairs! She showed us around the enormous flat and the annex. She ensured tea and coffee, butter, milk and other essentials were there for us upon arrival which I thought was a lovely touch. Nothing worse than having to go shopping upon arrival looking for dishwashing liquid. The flat is huge with a lovely big kitchen and living area. The bedrooms are also big and spacious. The whole house is spotlessly clean with loads of interesting bits of antique furniture all around. We loved being here and would not hesitate to go back if we had the chance. So central and just lovely!