Catriona was communicative and helpful. The apartment, while it is located in a narrow "lane" (i.e. alley) and therefore does not have good natural light, is well furnished and very well lit with well- designed interior lighting. It looked exactly as pictured. It is located extremely conveniently near Grassmarket, near lots of restaurants and interesting things to see. It is very cute and clean. The view of Edinburgh Castle at the end of the lane is stunning! Our first night was a Thursday; it was very quiet and peaceful in the lane, yet so close to interesting things to see and do. On the weekend nights, however, it was difficult to sleep because of extremely loud noise from the stadium at Edinburgh Castle, and drunken people screaming and shouting at 1:30 am. We expected hustle and bustle, but didn't quite anticipate the level of noise and its intrusiveness.