This was myself and my boyfriend's first time using airbnb and our experience has been amazing. From the moment we booked this apartment Charlotte was great. From responding to our emails to giving us information about our stay she was very informative and accommodating. When we checked into the apartment Charlotte was lovely and friendly she showed us where everything was and had information for us about buses/taxis, shops and local bars and restaurants in the area, she had everything covered. The apartment itself was amazing!! We loved everything about it, it was clean, tidy and in a great location. It had everything we needed to make us feel at home. The layout and design of the apartment was also lovely, it had a lot of character and we will definitely be back to stay again. I highly recommend the apartment and Charlotte and we loved our first airbnb experience.