The apartment is clean large and in a good location for the centre however Some of the communication was out of date such as WiFi router details and recommendations for restaurants now gone out of business. Getting a response from host was difficult and time consuming. We had no hot water and were asked to take pictures of the boiler which we did we reset the system which says it has a fault but still had no hot water or heating for both days and no offer of help. I feel communication was poor and leaving us without hot water and having to boil kettles and strip wash in shower unacceptable.