Because of covid restrictions (we live in a Tier 3 area) we were unable to travel to Edinburgh to meet with our family as planned, by our son and partner went alone. Right up to the last moment, Mel and Elizabeth were wonderful in offering to be flexible for us and we really appreciated that. My son has been raving about his trip - he could not fault the apartment - perfect location, easy access to everything they needed. It was spacious and comfortable and well equipped. His advice to us was "book this again!" And we will.