Staying here was a mistake for two main reasons.
1. I'd read reviews noting a cigarette odor but was optimistic and thought it would be ok. IT WAS REALLY BAD! The odor is embedded in the carpets/upholstery/drapes. It was impossible to get accustomed to it. Responses to other reviews blame the odor on students living in adjacent flats. This doesn't make sense. There is no connection to other flats. A smoker has lived in the flat and it hasn't been sufficiently cleaned, since. This owner does not allow smokers, but I would argue that only smokers should stay here.
2. This flat is managed by ALTIDO. They don't care. The washing machine overflowed, I called ALTIDO and didn't hear back until the next day. The shower didn't drain, despite a service person coming to attend to it. We were given one dish towel and no pot holders for our 8 day stay. I asked about pot holders and was told they don't provide them.
I don't usually give bad reviews but I don't recommend this flat.