The house was very dirty, no one has been in the house for many weeks as there were around 10 letters from the postman. Although the price includes 56£ per cleaning service, the flat stinks to tobacco and humidity and Clare didn’t provide us an alternative solution for this issue so we had to waste many hours to find a new accommodation. Also the carpet was extremely dirty and when we tried to tried to find a solution, the answer was to find another house, we think that this is unacceptable behavior that cannot be tolerated by Airbnb.
In addition one strange man knocked our windows many times from 3:30 AM till 4 AM asking for letting him in.