This property is run by an agency. This was clear throughout. We received lengthy generic messages prior with little personalization, but much direction on what was expected of us as guests.
We indicated that we would land in Edinburgh at midday but the property handlers informed us that they cannot store luggage until the entry time of 4pm, and directed to paid storage facilities.
I would recommend any guest to spend time to familiarize oneself with the area and the process before arriving, as it was a stressful experience. Be aware that the complex of flats also includes concrete sets of stairs and when wet, are pretty hazardous.
The space inside the flat itself is a good size, with a nice living area and a lovely master bedroom. The second room is a little tight and dark. It was also unclean, with a used hair tool from a previous guest left beneath the bed. The hallway outside the flat also had a pretty foul, distinct smell.
There are some provisions within the cupboard built up from previous guests, such as tea and coffee. The TV is modern with the option to sign into Netflix and other streaming services (accounts not supplied).
There were plenty of towels but we had to buy toilet paper. There also lacked a shower mat, which was a hazard. Having had a bath, the bath would not unplug and the property handler had to resolve this when we departed.
Overall, the property lacked the welcome, cleanliness and elements to make our stay enjoyable. We had difficulty with appliances, supplies and the facilities. I would ONLY recommend this property to someone who is staying for an incredibly short stay and is prepared to overlook a great deal.