When we arrived, Mel was waiting for us, and gave us a warm welcome and all the information we needed about the house. She recommended things for us to do, and places to eat, and put us at ease by saying we could contact her if we had any other questions.
The property itself was lovely, and everything we needed. It was close to the city centre, and had all the facilities we could need. It was close to a tesco, and a few restaurants if you didn't want to go all the way into town.
The bed was comfy and plenty large enough, and it was nice that tea and coffee etc was waiting for us on arrival.
We would definitely stay again.