Our experience at Katherine’s apartment pretty much mirrored Bethany’s review verbatim. Wonderfull location, close to restaurants, shops and attractions and with the exact same issues arising with prompt communication from “Kate’s team” when brought to their attention, but ZERO followup, just as with Bethany’s experience.
However, in addition to all those same issues (running out of toilet paper on day 2 and having to purchase our own, no comforter provided for the single bed, and spotty wifi even with the booster in place), we arrived to a VERY unclean unit. Garbage and tissues were left in a few of the washroom bins, numerous hairs in the showers and on the floors of the bathrooms. Smudges and greasy fingerprints on the shower glass doors and a thick layer of dust on the side tables and living room glass table (in addition to greasy finger prints). It was very evident the apartment was "rush cleaned” and that "Kate’s team” really doesn’t care about following up on their word to remedy any of these issues.
Sadly this apartment has incredible potential, but the lack of attention to detail and accountability left a sour taste in our mouth’s, so unlike Bethany we would not return.