So I don’t want to be overly negative on this review and it’s not something I normally do. I have made the owners aware of these issues.
First of all location is great if you want to explore the city (15mins walk to princess street) the apartment it’s self is of a good size, and kitchen seemed to have everything you would need. There is access to a garden which we didn’t use as the weather wasn’t good.
Check in is easy - contacted owner to ask could we have an early check in we couldn’t but we were offered to leave our bags which was fab. Arrived about 2.15 to drop our bags & at this point the apartment wasn’t serviced. Left about 5/10 mins later and still no sign of housekeeping (bearing in mind check in is 3pm)
Arrived back to the apartment at 6.30 and it was not cleaned to a standard (I sent photos to owner) yes there was a large wet stain outside of bathroom, not ideal but things happen but the entire carpet in rooms, hall and living room definitely did not see a hoover on it. There was an open biscuit left on a side table in the sitting room, some rubbish still left in the kitchen bin, shower/bath not cleaned in bathroom, open and used soap left in in bathroom with a blue shower gel or toothpaste left on sink. Beds were changed but that’s about it. The apartment just didn’t feel clean at all.
4 of us couldn’t have a shower either we noticed the shower wasn’t working just after 7pm, I messaged to say was told to check fuse box, we were in a rush as we had dinner booked for 8pm so in between I didn’t get to reply to the message that was sent asking if we wanted someone to look ( of course we would. Who wouldn’t want a shower in the morning) the owner said the problem was the string was pulled too hard and there was a switch inside the box, firstly I didn’t pull the string and how were we to know? We tried using the attachment on the bath tap to shower but the water was literally red hot!
I just feel that the experience wasn’t great, they use a company to service the apartment who clearly didn’t do their job at all and it was something in theory I had to pay for.
Owner was made aware of all points covered, communication was great