To be honest I wasn’t in the apartment too much as the point of traveling is to see stuff. The room was very clean, everything presented accurately. William (though I never actually met him!) was very personable in his communication and made sure that I had everything I needed as well as suggestions for places to eat and things to do. Bed was nice and comfy - the bedroom is in an apartment building and as such the walls are a bit thin; sound travels easily between rooms/apartments. Overall, good place to explore the city!