DO NOT STAY AT HAN’S APARTMENT.
The ceiling collapsed in one of the bedrooms, falling on top of our friend, at 4am. Plaster hit her head and covered the entire room as well as the other two guests in the room. The event was extremely shocking and we are very lucky no one was severely injured. The host was unable to find new accommodation for all 6 us straight away, so 3 of us had to stay at the damaged apartment for another night. We were finally moved to a new apartment where we stayed for the remainder of our trip. However, the host refused to offer us a full refund! After a painstaking process through Airbnb’s resolution centre, we finally received a full refund from Airbnb.