Joan was extremely fast at responding. She made the check in process simple and checked on us to make sure it went as smooth as possible. Joan’s apartment was a little further away than we thought from the city centre but if you’re willing to do the 25-30 min walk to the royal mile then this place has excellent value! This apartment was sparkling clean, filled with basic amenities, and even small touches like coffee, tea, and fresh milk in the fridge for when we arrived. Anyone looking for a high end apartment to rent for a low end price, this is it! I would recommend this place to all of my friends and family looking to visit Edinburgh. Thanks for an amazing experience and we can’t wait to visit again.