Flat was very clean and bright, even cuter than the pictures. Keep in mind that free parking is quite far. Even though the street with the free parking is not necessarily that far, so many people park there at all times, we ended up having to go very far down every time to even find a spot, and the walk back to the flat is uphill. The hot water went out our last night there, and there were no water heater/boiler controls inside the actual flat (apparently located out in the apartment building hallway, but we wouldn't know that since it's not like that in America). Called the host 3 times, texted, and sent airbnb message at around 1930, but she did not get back to us until the next morning around 9:10am and check-out was at 10am, so it was too late by then. So we all had to ride the train back 4.5 hours back to London after my baby had been throwing up all night. (We ended up having to repeatedly heat pots of water to bathe the baby and were up all night). We have no idea why it stopped working. Airbnb showed she was in the same time zone as us, and 1930 isn't very late. I just wish there was a number that could be left for more urgent needs, although by the sound of the phone's voicemail when we called, it sounded like her cell phone. So I'm not sure why the calls/messages were not answered and no reason was given. Some advice if you're going during popular months, make reservations in advance to any restaurants you might want to try that are higher-end or unique, most were fully booked.