Rona went above and beyond expectation and helped out with various things for me beforehand for my parents who were first time travellers and AirBnB users. Rona's personal touches made the place very pretty. A haven of calm in the midst of the hustle of the city.
Rona was friendly, gave good advice as to where the buses were and where we could find a good meal for our dinner.
She also put up with them getting up too early as my Mom mis-read her watch and thought 5am was 8am! So sorry Rona!!