I will respond to my 3 stars. The place was very clean and comfortable. Unfortunately, until the construction of the building next door and the tram are completed this should only be booked by those that want to wake up at 7 every day. Ear plugs did work. It should also be noted that the building requires keys for main door, elevator, and the flat door and there is only 1 set of keys. Barbara was a fantastic host and was quick to respond when we had questions.