Although I'm pretty sure I actually didn't get to meet Trystan in person (our hours didn't match) I was very well received - there is a bar just downstairs and people there will do everything to help and advise (do follow their restaurant recommendations, they're perfect! I loved The Black Bird and the Checkpoint, and Bennets too!), keep your luggage (even though my suitcase was HUGE) at the bar from checkout until actual leaving time... The room and facilities were really clean, the bed comfortable, the room spacious with a nice cosy decoration. And, very important, it's literally 2 min away from George IV Bridge, 15 min by foot to Tollcross where you'll find great restaurants, 15 min tops to the Old Town, the train station and Princes St... In short it's ideally situated, very friendly, clean and great. No breakfast provided but there are lots of amazing places to try just minutes away.