Paul was extremely efficient and helpful. He prompted me on an important message regarding access to the property that I had missed. The apartment has been finished to a high standard and has a great deal of character; is extremely well positioned for the centre of the city and all Edinburgh Festival activities, which was the purpose of our visit. Nice welcoming touches included, which made a good first impression. Everything we needed during our stay was available in the apartment. Information folder saved a lot of time and was well done. Would definitely stay here again.