Charlotte is a wonderful host. She greeted us when we arrived, explained everything we needed to know about the flat, provided us with a map of the city and showed us where to go. She also had eggs, bread, juice and milk for us which was a lovely touch we very much appreciated. The flat was everything we expected and more. It was so clean and comfortable and had every amenity we could've wanted. The location is so convenient in Old Town and not far from the main roads where most of the attractions are. When we stayed at Charlotte's flat we were halfway through our 2 week trip and slightly exhausted at that point. We were able to do our laundry, watch TV and relax in the window seat while getting some fresh air by opening the windows after a long day of walking and exploring. It had every comfort and convenience of home and we truly enjoyed staying there. The stairs getting to the flat were a bit of a challenge with the luggage but other than that, they are beautiful since the building is such a part of history and much the way it was when it was built. It added to the character of the building and the stay in the historic part of town. We thoroughly enjoyed our visit in beautiful Edinburgh and at Charlotte's flat. I would highly recommend it to anyone.