Mark graciously greeted us with a cup of tea as we arrived early. He was very accommodating. He showed us a map and recommended eating places. The apartment is in a perfect location on the Royal Mile and not far from the train station. The bed was the most comfortable in Europe. It was a godsend to have use of the washing machine and dryer. Even though Mark was away, he was easy to contact. We LOVE Edinburgh...thanks to a convenient place to stay.