Hanne wasn't there to meet us, but kept in touch and gave us directions, recommendations, etc. The flat is small and cosy, and we found it clean and tidy. We really liked the location; it's very close to shops, supermarkets and bus stops. Haymarket station is nearby and you can either walk to Waverley or take the bus. There was some noise from the pub below, but my 7 year old slept through it so it wasn't enough to disturb her! We had a lovely stay in Edinburgh and hope to visit again soon.