Host was a great problem solver! Our stay started off with the brand new boiler not working properly causing it to auto shut off so no heat or hot water and not sure why it was auto shutting off so the host quickly figured out an alternative place for us to stay one block over til it was fixed. He did everything he could to fix the problem and even bought extra heaters to make it extra cozy when we moved back in after two days. Once in we really enjoyed the apartment, the view, the location and the perfect size space for two of us.