The host used a simple key system, so we didn't meet them from check in to check out. The room was clean and the kitchen was wonderful. We didn't know how to use the heater but it's not that cold in the bedroom. The bathroom was nice but it would take some time if you want to fill up the tub. The flat was close to the supermarkets and the bus stops (around 10 mins) And it's quiet at night. We had a great time living here.