Catherine was easy to contact and provided lots of useful information about the flat and the area. The information book in the flat was great as we're all the maps. The flat is in a great location, an easy 20min stroll up to Princess street, 5 or so minutes from the Botanic Gardens (a big bonus for those travelling with children who need a place to run off energy and look for squirrels) and 2 minutes from a supermarket. The flat is clean and well equipped. The toys and books were a particular highlight for our youngsters.