Katie is easy to communicate, she answered all the questions in time and she’s willing to offer help. However there were some unpleasure experiences happened: 1 we do not know there is a graveyard besides the apartment (some people form some certain countries will mind it, so I suggest this particular circumstance need to be shown on the info) 2 While we were searching we saw Katie’s apartment listed 3 beds (tho she updates now), one is king size one is sofa. So when we arrived 2 of us need to share one bed. There exists misleading information. 3 We didn’t throw the trash bag which was in the trash bin, because we knew there will be cleaning person after we move out, and we have already paid the cleaning fee. Nevertheless, Katie blamed us had not thrown all the trash. We don’t know there is such an obligation and we don’t think we should be compulsive to throw all the trash of trash bin.( I never encountered this obligation form my previous Airbnb experience. People never need to throw all the trash of their hotel rooms, right?) We do left a few plates and folks in the sink but there were not messy at all. We thought the cleaning should deal with this little mess. If the plates and folk thing is not proper we apologize. We did not do that on purpose. 4 Katie said we didn’t close the front door. I’m not sure if it is the truth because it can be someone else who didn’t shut the door fully. The door need strength to close entirely. If it is true, the door open slightly because we didn’t push so hard, then we apologize. This is not on purpose. We are not someone who don’t want to be respectful, as what Katie described. Katie is a little bit too sensitive, and easy to lose temper when she blamed someone... hopefully she can obtain her permanent inner peace one day. God bless you.