The check in was good as well as the communication with David was very good and we felt welcomed. We liked the quiet location of the flat in Stockbridge with the river view and the small shops. The flat is bright, well-furnished and is like you see in the photos and the bed was very comfortable. It has a narrow staircase, which did not bother us but perhaps people who has a lot of luggage or are not good by foot it is rather unsuitable.