After a long day of flight delays, lost baggage, etc., it was great to check in with Gill and John with very little drama! Gill was kindly flexible with our changing travel plans on our day of travel. John met us at the flat and gave us excellent instructions on the systems for the shower, washer, etc. The chocolates, flowers and prosecco also took off the edge! Great value and perfect location - quick walk to Waverly Station, the Airlink, groceries/pharmacy, great food and drink, etc. Great experience!