Our stay at Gail's place was very nice. The flat is in a great location - very close to many supermarkets, shops, takeaways, bars and restaurants, and just a 10-15 minute walk from the city centre. We really appreciated the full fruit bowl Gail provided! We did have a little problem with the heating on the first day but Gail and Donald were VERY, VERY quick to fix it and make sure we were comfortable. Full score for customer service!