First I'd like to start with the positive - The location of the flat was great - a 5 to 10 minute walk to many attractions. However, we were surprised by the designation of "super host". There were only the basics available in the flat. There was a lack of even a basic supply of items such as salt & pepper or paper towels. There was no welcoming instructions - the wifi info was on a handwritten post-it note stuck on a picture in the hallway. The door handle kept coming off, the couch was ripped, there was a large pot in the living room half-filled with soil but nothing else in it, and face flannels and towels were EXTREMELY rough. There was just an overall shabbiness to the flat (i.e. the shade on the bathroom door was frayed and grubby near the door handle. Also, while the location was great, a clear description of the steepness of the street getting to the place, as well as the steep stairs to get into the apartment - from the street all the way up the indoor stairs - should have been made clear.