Booked 3 weeks roughly prior to check in to be contacted on the day of travel to be asked to provide proof of travel
HOW DISORGANISED
The host was meant to meet us there at 3pm we were informed an hour before that he was unavailable and to collect keys from a lock box which was a fair distance away and needed a treasure map to find
Got to apartment eventually to discover television remote control was broken phoned maintance number who told us to contact Air B&B direct which seemed to go on forever eventually took a taxi to a supermarket to purchase remote control
Taxi cost remote cost lost time and all the inconvenience and yet no any offer of compensation
Maybe just maybe had the apartment had an additional television in the bedroom (what would be expected as standard) and proper maintance checks were done this would NOT HAPPEN
Makes us ask the question over what maintance is actually done