• Bed was broken upon arrival, Rebecca and team were very responsive and had it fixed within the day, however bed was more uncomfortable after it was fixed! The joiner that came to fix the bed moved our stuff around and it felt like an invasion of privacy.
• The inside door to the flat was incredibly difficult to get into, even with the instructions and video from the team, it took a few days for the team to let us know the hack to get inside but we still struggled.
•Sofa was uncomfortable, even with the bed portion pulled out.
• It seemed unfair to make us strip the beds/empty the bins etc when we have paid a cleaning fee. This is something we would’ve done anyways but to be asked to seemed strange.
• Despite this we did enjoy our stay as the apartment is very central, and felt the price we paid affordable for January.