Alan was great- very friendly and accommodating. The flat is spacious and comfortable, with excellent amenities (the iron and ironing board are pretty essential if you're traveling for business). Fifteen minute walk to the city centre, but there are also some nice pubs and restaurants nearby if you'd like to stay close to home. Great access to the tram and buses, including those to and from the airport. The train station (Haymarket) is right out the back, which can be a bit noisy (the windows block it out pretty well). But if you're touring around, you can't beat the quick access to the rail system. Very satisfied with the experience, and would recommend to anyone looking for a good home base.