We are a family of 4 adults (2 parents, 2 adult daughters) from Los Angeles traveling through Europe for 8 months since May. This is our 26th Airbnb during this trip. We stayed at this apartment for 6 nights.
COMMUNICATION: The management company was great at communication. They were quick to respond and very clear to understand. They were very helpful and accommodating. During our stay they were easy to reach and answered questions in a prompt manner. They were helpful where possible and were nice enough to allow us an early check in (although I understand how that can not always be the case).
APARTMENT: This unit is on the highest level of apartments that we have stayed in. It is uncommon to find units this nicely appointed with fixtures, materials, furniture and appliances. The size of the unit is very comfortable for the four of us and we made due with the one bathroom with no issues. The kitchen is nicely appointed with everything we needed to make a few meals and the hot water tap was a nice feature. Wifi was great and no issues at all. It was cool while we were in Edinburgh (50's) and the temperature was perfectly comfortable inside (if a bit warm). The beds were comfortable and the rooms on the smaller size but totally doable. The living room is spacious and the giant TV was great for those evenings we came back early to take a break. As mentioned before, the stairs are a little narrow and the spiral staircase up is a bit long (4th floor for us from the U.S.). We are in our late 50's in moderate good health and had no issues, in fact it was a nice workout. But if mobility issues are an issue this will be difficult.
LOCATION: I can't imagine a better location! At the end of Grass Market, just at the beginning of Victoria Street! A short walk away from the Royal Mile. Really an absolute gem of a location. And the view from the windows are directly down onto Grass Market and all the restaurants that line the streets. While active, we never had issues with noise in the bedrooms (unlike a few other stays we have had). Plenty of restaurants, markets, stores and walking areas can be reached within minutes. And most tourist destinations are within a 30-minute walk (and most less). We loved the location!
We don't always specifically say that we would stay at a place again unless we meant it. This is one of the few that we would. Absolutely recommended!