Communication with Louise was friendly and straightforward, her friend met us at the apartment and allowed us to pick up keys and drop off bags early. Milk and tea bags were welcome - as well as the shortbread! Location is ideal in the New Town - for sightseeing, shopping, transport links, and plenty of restaurants and cafes nearby as well. Apartment is very well equipped, furnished to a high standard, heating and hot water plentiful. We had no wifi due to problems with the phone line, but Louise did her best to try and resolve it and kept us updated with her efforts. An ideal location for a few days away - or longer!