Michelle was very responsive and kind in all communications and interactions. The location of the apartment is excellent- close to shops, restaurants, and all the excitement the Royal Mile has to offer. Situated between the castle and the palace, you will be walking distance to all main attractions.
However, the upstairs shower being out of order during our stay posed some challenges. It was a bit awkward for all of us to share one functioning shower. Also, the tv not having a signal, the beds being small doubles (aside from the Queen upstairs) and the overall appearance of the apartment with regards to cleanliness and the furniture (as displayed in the images online) was a little disappointing. Admittedly, I’m a stickler for cleanliness but I did find that the apartment was not as immaculate as it appeared in the photos. The stairs to the apartment are steep, with small treads and very tight. Luckily my parents are still very mobile but this apartment would not be suitable for anyone over the age of 65, or those with mobility limitations. For a young couple wanting to stay in the heart of the city I think the flat would definitely be suitable.