Carol opens her home and heart to you if you let her. I have never stayed at an Air B&B as flexible as hers with regards to the check in time. I was fortunate that her schedule allowed her the flexibility of meeting, and exceeding, my requests. Both she and her family welcomed me to join in on their conversations should I choose to. I felt more like a friend than an Air B&B client. She truly cares and it shows in all she does.