To start off, wrong postcode was provided to me. I admit that I was quite late to check in and Wayne was quite nice about it, the post code given was wrong, and hence made find the place so difficult at night. On top of that, he lost his phone and didn't tell us. Friend kept telling us where to walk to, but directed us to the wrong floor. The accomodation is ok, but the bed was quite bad. Dipped in the middle a lot. There was quite a hefty service and cleaning charge as well, for just bathroom to be cleaned. Wayne seems like a nice guy but the above mentioned stuff were an issue