This stay has been the most unfortunate Airbnb experience for us. I will say Rebecca was a respectful host overall. Once we arrived however we did run into a large issue that we weren't assisted with in any regards. My husband & I found a toilet paper roll under the sink that seemingly had been disfigured and chewed on by a rodent. I researched if this was common occurrence in mice, and to our dismay it is. The roll is used as nesting material for mice, and logically there could be no other reason for the bites taken from the roll.
We checked in for the evening (10pm) then left the next morning at check out time to honor Rebecca 's process. Smaller issues that could have been dealt with easily were floors weren't cleaned, hand soap not given, and slats in the bed kept coming out. We did ask for even a partial refund, however none was given. We left the home well kept, and found lodging elsewhere for a cheaper price and cleaner venue.