Gill was a terrifically responsive host. As soon as she understood that the internet was not working in her flat, she went into action. 48 hours, several visits, and a work crew from the internet provider running a new cable from the street, we were in business. Impressive. We found the flat ideally located for our 5 day visit; close to where we wanted to walk and near plenty of excellent restaurants (the Thai restaurant downstairs gets top reviews - after dining there we were equally impressed). The compact flat was as clean as can be. And, important for us, it was quiet; we never heard noise from another unit, the noise from the lightly traveled street was minimal, as was the noise from the nearby restaurants.