I didn't meet Jess & Craig but Jess communicated the information needed beforehand very well. No contact was needed during the stay as everything was well organised. As described the flat quiet & in a superb location, the Saturday morning market in the square next to the flat entrance was a nice surprise. I was traveling with a small child and a cot was supplied with bedding. The flat was also roomy enough to invite friends over for dinner. A great place to stay.