We was told the apartment was ready for check in at 3pm, we arrived earlier left our luggage and left the keys for the cleaners, when we came back at 5pm the apartment had still not been cleaned. The cleaners arrived 15 mins after and cleaned for 15 mins, not hoovering as the hoover was not working, left food and drink in the fridge and left the table dirty. When I looked in the wardrobe there was dust. The place was not clean, and when we contacted the host, he was not very helpful, ignoring my last message. Location was great, just a shame about the apartment not being clean.