The flat is beautiful and new, it's got a good selection of tableware, cutlery and kitchen utensils. We loved the welcoming card, biscuits, milk and drink and found the interaction with Pamela and Fiona (she looked after the flat at the time) pleasant. It was nice not to have to buy milk, washing up liquid etc but start the holiday straight away. We also received a parking permit for the street which was very useful, as was having a big lot of leaflets with information about Edinburgh.
We had a bit of a fiddle with the boiler and hot water but Fiona and Pamela did their utmost to solve the issue as fast as possible - both are quick to reply so if there are any problems you can be sure to be in good hands.
A couple of tips:
1. Do a free (tip based) tour with Sandemans at the beginning on your trip. They exist in 3 languages, the tour guides are super fun and engaging and you will get an idea for what you could and would want to do for the following days.
Link: www.neweuropetours.eu/Edinburgh
2. Get to the bus a couple minutes earlier if you've checked times online, because they aren't the most accurate, but usually later than the actual times.
Conclusion: We would highly recommend Pamela's flat!! 😊