Our recent stay in Emma's apartment was ok because we were disturbed by a student party one of the nights of our stay. I contacted Emma and it turns out we were highly unfortunate in that there had been no previous parties in all of Emma's time there and in all of airbnb time either so we just got really unlucky. Emma put extra measures in place in terms of contacting the landlord of the other property and setting up direct communication with them in the unlikely event that it was to happen again that they could be notified immediately in order to resolve the issue. We were very happy with Emma's response to our concerns and the measures she has put in place to minimise the likelihood of this ever happening again. Everything else about the apartment, size, location, facilities and tips and advice from Emma about restaurants etc were excellent and we agree with all previous reviewers on those aspects and would recommend people to stay here. It really felt like home from home. Events outside of Emma's control which had never happened before happened to us and we'd like to say thanks to Emma for doing her best to ensure we had a great time in her apartment and that this would never happen again. Emma also gave us a partial refund which we agreed was very generous of her so a truly empathic host who genuinely cares about her airbnb guests. 👍