Let me outline why I decided on a 2-star review for Pam’s Airbnb home. On the plus side, the photos accurately represented the place, and it was very spacious for two people. Additionally, its location was convenient - within walking distance to everything we wanted to see and on a quiet street without much outside noise.
Now for the why I only gave this place 2 stars. First, the WiFi is a broadband network — aka - painfully slow. Our cellphone network worked faster. Second, the lack of attention to detail was a common theme throughout our stay. Everything from missing sheets for the Murphy bed (it took 2 days for some to be delivered) to dirty dishes in the dishwasher when we arrived. Also, the guest information book was full of inaccuracies and should be updated ASAP. Third, we booked this place under the impression it would have 2 beds yet the host forgot to leave bedding for one of the beds (as I mentioned above). Luckily, my travel companion and I were comfortable enough with one another to share a bed, but what would have happened if that was not the case? I’m very disappointed in Pam’s attention to detail. It seems like she hasn't been to the property in years and relies on a housekeeper to do everything which is evident in the several issues we experienced during our stay.
Pam’s house has everything to be an outstanding rental but it is not managed correctly. I would recommend looking for a different place until all the issues I’ve outlined are resolved.