On arrival the toilet in the property was not working. James responded and fixed the problem the same evening. However, the property was very dusty. The curtains were full of dust and dirty. The flat had been dusted in areas that were quickly visible but there were thick layers of dust on ornaments, books, furniture, mirrors, under furniture. The dust is all you could smell so we did not stay in the apartment much. I found needle for injecting (in its case) by one of the beds and dirty socks in another room. The owner did suggest he send someone round to clean the apartment but you would need to leave the place altogether for it to be cleaned properly and we were only their for a short time. The owner did say he would provide a rebate, I informed him this was about the place should be clean. I have not received a rebate yet