Upon arrival, the accommodation was unclean, dusty, dirty glasses and cutlery.
Multiple room lights not working, one room only had one light working, the same room had a broken interior door handle which our colleague was locked in, the other guests were not in the apartment and had no keys!!!
The sofa smelt like a cat litter tray, the bathroom was repulsive, the smell was so bad we had to go and buy bleach and cleaning products to be able to stay there…
One of the windows was broken,
Believe me the pictures do not do it justice, they are creatively taken.
They also failed to mention it was up three flights of stairs, then up another two when you open the flat door…
We contacted Jack/James team or whoever it was, as it changed a few times…
We were given a small cleaning fee off the total price, but are still to await more of a refund.
These issues could have been fixed by a maintenance person coming when we were out to fix, but guess what… we were just palmed off with ‘we’ll get back to you’
Avoid like the Black Plague that ravaged Edinburgh…