Lorraine is lovely. Really helpful and on hand to answer any questions
The welcome pack when we arrived was a lovely surprise and the location is perfect for the fringe.
My only suggestion would be a slightly newer TV but only because we had a chrome cast with us for youtubing all the acts. But saying that we all had phones and WiFi so that really didn't stop us having a lovely stay
Thank you so much hopefully we will be coming back next year. :)