He was there waiting for me at the time requested, was friendly and answered my questions. He explained how things worked in the flat and what was in the surrounding area, including shops close by. Possibly the only thing that would have been useful was a map. He did thin he had one but thinks the previous occupants took it. I have been to Edinburgh before and had internet on my phone, but if I was a foreign traveller without that access it may have been more of an issue.