Joanne made everything, from booking to picking up the keys and accommodating an early arrival request, very easy. The apartment is really the biggest one bedroom apt I've lived in Simpson loan in my many visits during last 5 years. It's beautifully decorated and has everything a traveler will need. Location is great if you are there for the University or as a tourist - Just minutes walk to everywhere. I would love to come back and book with Joanne again.