Craig met us for check-in, and even left us a little jug of milk for tea. Perfect! The flat was beautiful and definitely met and exceeded our expectations. The bed was comfortable. Having the washer/dryer was so convenient! Communication with Craig and Jess was very easy with quick responses. The location of the flat was ideal. So close to restaurants and pubs, and even a market right next door on Saturday. Ocean Terminal mall was only a few minutes walk away and easy access to a M&S grocery store, the Brittania and a pickup/drop off point for the hop on/off bus tour.