Rui was always promptly available and accommodated my request for a late check in and kindly waited for me when he had to go to work. The room was well-lit and the bed was super-comfortable. Good wifi connection.
The downside was that the bathroom and the kitchen were not clean. There were always dirty dishes in the sink and the fridge was unpleasantly dirty. There was often yellow-colored pee in the toilet because Rui does not flush. (I think UK people do this to save water). But it was extremely unpleasant for me to go to the bathroom and see that and have to flush before I used it myself.
The other issue occurred when I was in the bathroom one time and went back to the room to get something I had forgotten. I found Rui in my room taking some things out of the locked closet. This really upset me because I had left my personal items and bag with money and credit cards out in the open with the understanding that Rui would not be coming into the room. Also I sometimes come back from the bathroom with a towel on and might have done that since I didn't expect him in the room. If he needed something from the closet he should have asked me when I was there, in stead of just sneaking into the room when I was in the bathroom. This made me feel I had no privacy in the actual room.