My wife and I stayed here with my mother for three nights over Christmas 2022. It is a very unusual property in the heart of Edinburgh's New Town. No windows in any rooms apart from one of the bedrooms and the entrance hallway.
Host was unresponsive. A month before check-in I asked if we could get an early check in as we were all arriving on Christmas Eve from different parts of the country with bags and had a theatre show at 2.30pm. Sonia said she was sure earlier would be no issue, but could I touch base with her a few days before to check. I told her that sounded great.
Messaged her three days before the booking to confirm the early check-in. Did not hear back. Messaged again the day before, and then again on the morning as I was on the train down. Still nothing. So we had to find somewhere to store our bags whilst in the show rather than risk the apartment not being ready.
I still haven't heard from her now two days after checking out. Completely unresponsive.