Could have been a nice place to stay if they didn't give us a door key that was complelty broken, something that's been mentioned in previous reviews so should have been taken care of already.
This could have been easily and quickly resolved however despite ringing our hosts and being told a new key was being brought to us TWICE by two separate people, 40 minutes apart, the third time I rang over 2 hours later at this point I was told I had to make another 20 minute trip to collect a key and they had no prior record that we needed help. So what was the point of the first two calls? Who did I speak to? Why did they lie to me?
This ridiculous situation obviously ruined our night, one of only 2 nights we stayed there, as we were tired from the travel and could not even get into our accomodation. Due to this we were forced to miss our reservations elsewhere which was upsetting and put us out of pocket.
Oh and the listing doesn't mention it anywhere but the accomodation is up 6 flights of stairs with no disability access whatsoever. So that sucks too.
What could have been a lovely stay was complelty overshadowed by hosts that just couldn't be bothered to do the bare minimum of hosting accomodation. Oh and when contacting the hosts and Air B&B for a partial refund for just that first night (about £200) I was offered £14.20 which is a pitiful apology for locking someone out of accomodation they've paid hundreds of pounds for.
So 0/10 would not recommend 👍