Nice place in the heart of Edinburgh, allowed us to walk to all the main tourist attractions. Tesco express just opposite for quick supplies and lots of restaurants minutes away.
Our first day wasn't too great, as our host had forgotten to put sheets on the duvet and the wifi didn't work. Luckily the host, Nikky, was very responsive and immediately picked up the phone to help. She got in touch with BT and they gave us free 50gb mobile data for our stay. She also came round with clean sheets and put them on while we were out and left us an apology bottle of prosecco.
We had one more issue when we tried to use the bath, the hot water tap had no pressure so we could not have a bath. Nikky offered to send someone out to fix it but we opted for using the shower.
Nikky called us at the end of our stay to check we had a good time, she was very responsive and friendly.
Overall a positive experience.
Matt