First off, can I just say, the photo on the website makes the TV look small. It's not. It's really really not. You will not be disappointed. Sometimes the Freeview channels might break up a bit but you have Netflix on the TV that wont let you down.
Other reviewers have mentioned problems with the heating & hot water. As of our visit Sept 21 they appear to be working perfectly. We only needed the heating once & the flat warmed up within minutes.
I only needed to contact management once with a minor question and they responded very quickly.
Like previous reviewers have mentioned; the flat is a wee bit shabby but not to the point it will affect your stay. This is in an old building in Old Town. So yes, there are a lot of stairs. Popping down just for a pint of milk is only for the fit. Having said that, the stairs will give you a workout so you don't feel guilty about the haggis fritters you consume.
The front door is right next to a store called 'Neon Sheep'. The bright pink sheep in their doorway is a great guide to find the place when you first arrive.
The location is amazing. Right, slap bang on the High St in the middle of things. Yet at the same time, the height of the place protects you from any noise pollution. They were drilling up the street during our visit. Sure, you could hear them but it was not disturbing.
You're only 10 mins from New Town, the new shops and the bus stops. Only 10 minutes from the train station.
The bedrooms are at the back of the flat affording you a lovely view of Calton Hill.
My mother & I [80 & she managed the stairs] had a wonderful stay. It genuinely felt like home within a day.