Do NOT stay here! My partner and I were looking forward to staying in this property for our trip to Edinburgh. The reviews seemed good, so we were confident we’d like it, however we were very wrong. Our first problem was opening the lockbox which after a couple of phone calls to the hosts management company we eventually got. This was the start of our chaotic stay. That first day, the constant banging noise coming from upstairs began. The noise meant we couldn’t stay in the living room as it was so unbearable loud. We struggled to sleep throughout our stay as the banging continued throughout. We took videos and contacted the hosts team immediately. They were very little help as they said they couldn’t do anything until they got in contact with the host. After 3 nights the host had still not got back to her team! It was nothing short of a disgrace. Then our heating and electricity went for about 5 hours one evening. The hosts team said they would send an electrician. They then came back saying that they couldn’t send anyone till the morning, expecting us to sleep there in the cold. They then told us they could send someone that night and then again retracted that and said they couldn’t. One of the hosts teams solution to the problem was that we should just leave the property. We were treated disgracefully by the hosts team and the host didn’t have the courtesy to reply to her team swiftly. The toaster and kettle didn’t seem to work either just to add to the horrific stay. The stay ruined our experience in Edinburgh and left us very frustrated. We’d strongly advise anyone to stay well clear of this property when visiting Edinburgh.