Location is perfect. Beautiful castle view. Layout of the flat is interesting and unique. It can only be accessed by one elevator which may be an issue for some but which was fine for me personally.
Hot water was temperamental and switched off completely one day. Thankfully the property manager was able to talk through how to fix it over the phone after a couple of hours of it running cold. This was much less disruptive than having to leave the keys again for a handyman/having someone come to the place to fix it, so we appreciate how that was handled. But either way not what you want to deal with on your holiday. No compensation offered.
Unfortunately the place was quite unclean; dirty glasses in the cupboard, used items and crumbs in the dishwasher, a hair in the shower, as well as large amounts of dust in the wardrobe.
Investing £1 in a dustpan and brush for guests to use would go a long way.
Flat itself is nice, but bearing in mind the cleanliness and issues I’d say this was overpriced.