I would like to review Karen’s listing but in truth this is NOT Karen’s listing. This listing is VERY poorly managed by a management company. It is a disgrace that AirB&B allows this listing to be a SuperHost listing. The only positive thing to say is the apartment is well located. Walking into this building, I would not have been surprised to find a homeless person sleeping in the stairwell. The apartment is in disrepair. The security lock to the apartment was broken the entire time we were there. Other door handles were almost coming off. There were window shades missing or broken. The mattresses on the 2 twin beds were so uncomfortable with wire springs pushing through. The apartment was not stocked with toilet paper and was not delivered when we asked for it. The shower did not produce hot water. There was no heat in the bathroom so showering there was like showering outside, not good for Scotland in November. I have stayed in many Airbnb’s and this was so unacceptable.