The apartment looks exactly like it does in the pictures. Ali was very responsive even though we never saw him and he was very flexible about checking in and out. It is not the most comfortable apartment, the kitchen isn't the easiest thing to use, but it worked for what we needed. We had some issues with the electricity and the water heater. Ali handled it, but it would have been nice if those things had been checked out before we arrived. The heater in the bedroom wasn't working while we were there and the one in the living room doesn't work very well, but he did provide a space heater that worked well. There is a Sainsbury's very close and everything we wanted to see was in walking distance. We loved the location and Edinburgh is general.