From the very beginning of the booking itself Dawn was very pleasant and attentive. Everything was dealt with very smoothly and politely. We had plenty of communication which wasn't intervening, just helpful and instructive. The flat itself was located in a very central area in a beautiful old, military- looking building with a gorgeous garden. Even being in the midst of all that was happening, the flat was very private and quiet. The rooms were spacious but cosy and very warm. We had everything that we needed in the flat - washing mashine, all the kitchen appliances, coffee, tea and some croissants for our arrival breakfast! Only thing to note there was no internet in the flat but as we new Edinburgh we didn't miss it at all. Thank you Dawn for an amazing stay!