Gill was excellent at communicating and their flat was a perfect location for our trip! The amenities were wonderful and the sleeping arrangements worked very well for our group of family (3 generations) and friends! Gill and her husband made sure to greet us at the time that worked well for our trains arrival and were even flexible when our trains arrival changed due to the strike that was happening at that time. We will be sure to book their flat again for our next visit to Edinburgh!