Good Points: Fantastic apartment, Big, spacious, clean, Good location. About 30 min walk to the castle.
Bad Points: The central heating did not work so we were cold for the entire trip. I called multiple times to try and get someone to fix the problem however they were to busy to fix the issue. Every time you call you are passed to a different person where by you have to start explaining the story from scratch. Very frustrating. Nicole does not manage the admin a support team does who are hopeless. The heating was not fixed the entire time we were there. A man came over at 11pm turned up the pressure and left saying that will fix it. It did not. From then on I was ignored by the airb&b team. No one else attempted to fix the heating.
I would not stay there again due to this issue as firstly I do not think they should be letting out a place in Scotland where the heating does not work and secondly if you have an issue at this apartment you will not get it resolved calling a call centre of telephonists from who knows where. We will be looking for another option next time.