The location of the flat is great, it was in a very walkable location. The size was easily able to accommodate our group of 6. The bedding was clean and an ample amount of towels were left. There are 3 flights of stairs to walk up, which could be challenging for some. We had an issue with the laundry leaking and needed some suggestions on what to do with it. We did not get a response. We had been told there would be a plumber, this did not happen. There was a bit of a smell after the leak which led us to think this wasn't the first leak. The flat could use a good scrub, and updated furniture but was tolerable and comfortable to go to after a long day of walking.