Where do I begin...
Lisa is exactly the kind of hosts for whom others build monuments. Our interactions started months before my trip. As we have never been to Scotland, I relied on Lisa to give me advice after advice. Wow did she rise to the challenge. She went so far beyond the call of duty to book our tour for me -- with a discount no less. As my wife fell untimely sick and we scramble to have her looked at, it was again Lisa's brain that we picked. She even arranged for our taxi back to the airport at wee hours in the morning. Her communication has always been top notch but I'd say Lisa's best quality is her flexibility, her patience and her propensity to help.
Oh, and the apartment was perfect. It is a little out of the way -- not 15 minutes from the Royal Mile -- but far enough away to guarantee quiet and uninterrupted sleep. The beds were clean and comfortable. My boy loved all the board games and the dvd that Lisa provided. The apartment has literally everything we need. The stack of travel adapters was really a nice touch and it shows that Lisa has again thought of everything.
Needless to say, our trip was great, even as my wife had to battle her cold. I strongly encourage all to check out this apartment and Lisa's many other offerings.
** Thanks again, Lisa ! You really are one of a kind! **