Paul Hancock was a pleasant and welcoming host who immediately made us feel at home. He was very helpful in providing any information we required and this made our stay easier. The accommodation was of a high standard with greenery in view out of the rear of the flat and the provision of a range of breakfast materials was a nice touch. The description of the accommodation matched the reality and was clean and comfortable with the kitchen and drawing room equipment easy to use. Paul was swift in replacing a damaged sofa bed.

The location was perfect for us as it provided immediate access to all forms of public transport, albeit located on a busy road, although that did not have an impact on us.

Overall our stay and experience was very pleasant and we would use his accommodation again.

Vivek Malhotra and family