Airbnb asked me to tell future travelers what to expect. Think everyone should do it & I mean a honest review. I booked a Rebecca's place based on reviews, but obviously it was a mistake. The flat wasn't so perfect as stated. Where to start? It should be sparkling clean, specially now, during COVID, but we found a good layer of dusts, well, our little one had as he was keep coming back to us sneazing & covered in dusts and someones hair over and over again.. Speaking of hair, most discussting thing was to found hair from...intimate place of the body..on a shower gel bottle ⚠️ Shower: Well the noze was broken and you cant stand as safely as bath has a curve. Strange marks of...fight, I suppose on a wall. Bedroom:prepare to freeze. Yes, heating doesn't work when you want, even on a "ON" setting. No worder why electric heater was left for. Unfortunately they wast enough to heat the room as wind just literally blows through unsealed window gaps. Enjoy your bed with care, as we found it very unstable, and partly broken. Check UNDER the bed before going for sleep or you might end up as us-sleeping in a hole.. Parts of broken bed were under it covered in dusts.. Even the host told that she's visiting a place time fron time, looks like its been a very while since she done it and we, whos staying, are charged for cleaning! Wait till you see pots and pand shes providing with.. I do cook, but man.. They seen a loooot. But very less of cleaning! Even changed it's color and shape! It's not even safe to use it when its spinning on a cooker.. Sadly, the host, Rebecca, ain't doing much to solve the issues, and even stoped talking to me once I mentioned a fair partial refund. Had to involve customer support team, which she didn't reply either.. Had to share with videos and photos taken with them to receive a partial refund for such disrespect. Sad we had to face it during Christmas, but really happy we solved it wit a help from Airbnb team. You aint gonna see many honest reviews, but I decided to share my personal experience so anyone whos staying at this place or with these hosts could be informed of what to expect. And if you actually stayed at this place and havent found someone's trash /left overs in freezer, oven, cabinets; hair, dusts and other personal staff all over the flat; broken things.. Well, let me congratulate you - cleaning team meantioned by the host finally did their job.