First when I entered the house, It is very clean. Ellie’s design really attentive me, bs I enjoy the simple and easy style of house. The location is very easy to find and close to city centre. At the beginning, they will give you a very clear instruction to find key(I am too silly and costed long time LOL). The most impressive thing is they indeed help me to solve problem with patience! I really like it. Hope I can book it again 😙