Vicente is very responsive and tried his best to provide us with the best service and help. The place where we collected the keys is in proximity to the Airbnb. People there are nice and hospitable. We were given an introduction on the apartment and nearby facilities when we checked in. It is in the old town and very easy to locate. Everything worked well and the interior is exactly shown in the images. In particular, the beds are super comfy! We would love to stay with Vicente if we travel to Edinburgh again. Great value and highly recommend to the place.