Very good communication - all over email. Dmitriy sent very detailed instructions on getting in to the place. The pictures are accurate, it really is right below the castle! Great location, a short walk to everything but very quiet at night. The only exception was the fireworks that went off every night during the tattoo. You can see and definitely hear them. There are quite a few stairs down in to the apartment. The unit will not win any awards for renovations or fit and finish, but in terms of location and value, it's pretty hard to beat. There is a grocery store across the street 100' away.