The apartment was spacious and very comfortable (views from the patio, nice beds, lovely showers) and the Leith location was beautiful, but some aspects of our stay were less than ideal. There were a few dishes that weren’t completely clean in the drawers and cabinets. The checkout process is also rather involved, not least because after loading everything into the car, you have to make an extra trip back into the apartment to return the garage remote, since you can’t leave the garage without it.
Beyond this, we accidentally left a few things in the apartment, and the communication with the host about getting these items back was inconsistent and frustrating. After first saying no items were found even though we were sure they were left, the host changed track and said they had found our things, but was then unresponsive about the plans to ship them back to us. We have been insistent because the items are important to us, and at the time of writing this review the issue still hasn’t been resolved. While we understand this is a busy time of year, we were surprised and disappointed by how difficult and drawn-out the process of reclaiming our possessions has turned out to be.