There was a welcome tray provided and milk in the fridge. Unfortunately there were also a lot of dirty mugs which didn't create a very good first impression (especially as there was a dishwasher). The flat was ideally situated for our holiday in Edinburgh but the entrance is surrounded by a large number of both domestic and commercial bins which don't get emptied until the end of the week and became increasingly full and smelly as the week went on. There were rats running around and the final straw was when we had a mouse in the flat itself. As there was no free kitchen cupboard space in which to store our food, we spent the rest of the week packing food up each time we left the flat and having to unpack again when we returned. Not very convenient. To add insult to injury there was an empty trap behind the kick boards under a kitchen cupboard which indicated that there had been problems with rodents in the past and yet the only space left for food storage were two open shelves at floor level next to the bin! All that coupled with the fact that the flat hadn't been cleaned properly for our arrival has somewhat tainted our view of the accommodation - although there was an immediate response when we reported the mice and the cleaner did offer to come back out and re-clean the flat if we wanted her to.