First off - communication with Charlotte exceeded my expectations. She stayed in touch throughout our upcoming stay at her apartment, and even met us when our taxi from the airport arrived. The apartment was everything described and the location was wonderful - within easy walking distance of the castle, the Royal Mile, and all the national museums. During our stay she touched base by email simply to see if there was anything we needed. What was a wonderful added touch was that she had provided in the apartment kitchen some food supplies to get us started, which was really appreciated since our plane arrived 2 hours late. I would not hesitate to recommend this apartment for your stay in Edinburgh!!!!