Jacqueline was very welcoming, and accommodated us so well despite our later arrival. Great communication throughout, and a lovely clean, functional and warm flat to stay in. The views on Arthur's Seat are phenomenal, and even though it's away from the city centre (20min by bus, and about a 40min walk) there are so many buses running nearby, so it makes it very easy to get out and about. The neighbourhood is nice and quiet - a very peaceful stay!