Deborah was easy to reach and left detailed directions to the flat and had a well-documented binder with instructions on just about everything. She was extremely responsive and answered all questions thoroughly and very quickly. Her apartment is very cozy and warm. The bed is comfortable and traffic noise isn't bad, considering the apartment is right on a main road, across from Holyrood Castle. There must be double-paned windows, but pack earplugs just in case. The location is just off the Royal Mile, so quite convenient to Old Town attractions and about a 6£ cab ride to New Town. The kitchen is very well equipped, with everything you could want for making meals. All in all a lovely experience.