we had a nice stay, we never met Malcolm, but he was available on the phone for troubleshooting, so there was no problem. The flat was well presented, and we found the location spectacular

the hot water system is not ideal, the shower works fine because there is an instant hot water system ONLY for the shower, but for dishwashing, hand washing or any other use of hot water, one must switch on the boiler and wait 30 minutes. I thought in Europe "running hot and cold water" is a minimum standard allover, but in some places obviously not ....