Grace is a super Host who responds very quickly and accurately. The Appt is sparkling clean, light and airy. Plenty of plugs, hooks, mirrors to make getting ready easy. Towels and linen very good. Such helpful additions like blankets and umbrellas for the Tattoo, which we didn't need! Very nice to return to a quiet Appt after the bustle of the City. Bus into the City about 10 mins) was easy if you look for the times of buses. A really good find and we'd love to return.