I am so sorry for not writing a positive review to John but my family and I did not really enjoyed our stay in Edinburgh. I can understand that it was Easter Sunday and that people normally are busy, but we were rather annoyed. There were no towels available for us and we were not told about it before our arrival and explicit request. The kitchen was substantially empty and the bathroom and rooms not well clean. There was another family downstairs (and that is, of course, perfectly fine) but we were not told anything about it again (and we would have liked to know it earlier, just to be aware of the fact that the people buzzing the doorbell were 'flatmates' and not prowlers).
Anyway, I am sure that ours was just misfortune and that John is generally more caring.