Euan was great. He was in when I arrived but I could not stay to chat as off to do a gig. He arranged keys for me which was appreciated. The flat was great. Nice bedroom & lounge. Kitchen was great.... Esp if you like tea!!! Never seen so many different types!! Euan was not around a lot when I was in but I had contact number if I needed. I relaxed in flat. I would definitely recommend this place to anyone. Mind you 3rd floor no lift maybe an issue for some but glad I biked & I will book again next year