-The host is a careless ghost-
We arrived on saturday evening to stay for a week. Keys were in the described place. Fine so far......
Then we entered the place it and it smelled mouldy and was NOT cleaned at all. The bed was not made, the towels were used and on the floor, the trash cans were full, the bathroom was dirty and there were long black hair everywhere.
We tried to contact the host, but he/she did not pickup the phone. A Whatsapp-message was then later answered without a real apology saying, and i quote...: "This can happen when the human factor is involved" and further that he or she will come by tomorrow. Meanwhile we were sitting in an filthy apartment after a day of travel, without the possibility to take a shower since the promised clean towels were not there.
When we asked if /when he or she will come by the next day we received no answer. Our next message was not answered as well until the next day. The host promised to be there as soon as possible and to stay in touch. Which did both not happen!
After a full day of not knowing how this will turn out we cleanded the place ourselves, as well as the towels and so on.... We just did not want to stay or sleep in someone elses filth anymore....
Two day later the host offered lame excuses like having had poor phone reception which is why the texts did not go through... Which is ridiculous since had called and the call went through but did just not get answered....
In essence: We never saw or heard the host, no solution was offered to the problem and we had to clean the place ourselves which is unacceptable and really messed up our stay!