Check in was very simple (even though our flight arrived later than expected...thank you for being so understanding) and Annabel showed us around. The room was very spacious and the apartment was well decorated. Be warned, the toilet space is narrow when you sit down, but we didn't have any issues with it. Annabel provided us with 2 towels, clean (warm!) sheets, fridge space, and ability to turn on the heater if desired (but we were comfortable). Thank you for a wonderful stay!!