This apartment is in a fantastic location (right on the tram to the airport, close to shopping/dining, easy walk down to old town and the royal mile), and even better - it's huge! Tall ceilings and windows really open it all up. My husband and I stayed in one room, my parents in another, and my daughter in the third. It was great that everyone had their own space. Everything was very clean, and everything we needed was provided, even a highchair. The entry provided plenty of room for everyone's bags, coats, and our large jogging stroller.
Sarah & Jenna were SUPER quick to answer any questions I had, and even though we had an unfortunate snafu with the alarm system, it was handled very quickly and professionally.
Be aware that it can be quite noisy as it's on a busy street, the 2 back bedrooms were pretty quiet, but in the front bedroom you can hear the street traffic/tram/pedestrians. Worth it for the location, though!