We had a fantastic stay at the Old Tolbooth Wynd apartment for my partner’s 50th birthday. The apartment is beautiful and in an amazing location. Everything was in walking distance to bars, restaurants, shops and the castle and Christmas market.
The only negative aspect of the stay was check in and arrival. When we arrived at the apartment it was 12 degrees and the boiler was off. After a phoning 3 times and speaking to 3 different people (as you deal with a call centre, my first experience of this with an Airbnb property) we managed to get the boiler working and the heating on but obviously took a very long time to heat up the apartment starting from being so cold. However, the x3 radiators in the main living room weren’t working. We were told to use an electric fire in the living room, which we thought was just for display, but finally managed to get it to produce heat. This was our only source of heat in the double heighted living room for the weeks stay and no one came to fix the radiators.
I hadn’t received any check in information on the day of arrival. The trip page just said ‘Host will meet you at property’. So, I had to message from my train to find out check in details, which was picking up keys from the nearby office. So it was very easy in the end but disappointing I had to chase on the day to find out the information.
However, regardless of our disappointing arrival experience, we had a wonderful stay. The apartment is very well appointed and comfortable (once warm!). It is a luxurious apartment with stunning views. The location could not be any better for a stay in Edinburgh. Close to Waverley Railway Station, Holyrood House, The Long Mile, Calton Hill, Arthur’s Seat - basically the whole of central Edinburgh is on your doorstop.