The hot water in the bathroom never worked during my 3day stay. When informed the host on 2nd day(informed at 5am and I was away that whole day to highlands after informing him and no access to phone) he said he got it fixed, which never got fixed and told him same after return and also next morning. It never got fixed and he asked us to use the cold water for shower and on top of it being rude when asked for refund and told him that will have to talk to airbnb support. He was like i will not give any refund if informed to airbnb. This is not what called resolving a issue