I didn't meet Anke, but she gave all the instructions by email before I arrived. Everything was carefully explained. The flat is great, with spacious bedroom and living room and comfortable beds and pillows. The kitchen is fully equipped with modern appliances and a good selection of cereals, milk and tea. The bathroom is a delight with a good shower/water pressure. It is located in a safe residential area with direct buses to the city centre. I loved this place and I totally recommend to anyone!!!