We had our family of 9 stay there for a few days before Christmas. We had a great time as the place is within walking distance to most attractions in Edinburgh, including shops, restaurants and Waverly train station. The place had all amenities needed for our stay, the kitchen had everything we needed, and we had enough beds for our group. Giovanna was very responsive to our questions, and checking and out was a breeze. Only downside is carrying up your bags up three floors and some noise during late evenings from the bars across the street. Overall a great place to stay!