I had booked to stay for 3 nights with 5 of my friends for my birthday weekend.
Location- deceiving looks like you are backing onto an accessible route to Arthur’s seat, this isn’t the case.
Property- pictures deceiving. Tiny bathroom and kitchen not enough dining chairs to all sit to eat. Living area cluttered with lots of children’s toys.
Garden shared with whole building only has one exit through a door in one of the bedrooms. Not clear what part of the garden can be used by the flat. Tiny walkway not designed for BBQs as advertised in initial advert.
Cleanliness- this was the most disappointing aspect of the stay. The linen for the sofa bed was not left out as requested. I called the host she directed me to where it could be but it was dirty. Her initial response was that I could check out if I was not happy, not what I expect of a “ super host” I explained I would like the linen to have been clean and that I could not check out as I had guests arriving. In addition 4 small towels were left for 6 guests for 3 nights, I requested additional towels. The host emailed me to say they would be arriving after 7pm ( I had checked in at 2pm). I found her attitude to my request for clean linen to be abrupt and rude. The cleaners arrived, let themselves in, the whole situation was awkward. They provided new linen and towels all of which smelt strongly of cigarettes- not what I want to sleep in.
The glasses in the kitchen were dirty, broken glass in the cutlery tray, open breakfast provisions left in cupboards and fridge. The advert “ breakfast is provided” contrary to what the host told me when I asked. I was informed breakfast can not be provided du to Covid- why were there open packets of cereals and milk?
The whole stay was not worth the money paid, the cleanliness of the fiat was not up to standard especially during Covid.
All in all a very disappointing stay.
Air b n b intervened following my departure as they did not respond to my request for a refund in order to check out until after my stay.