The room was spacious, clean and nicely furnished. The flat has got a big kitchen and two bathrooms, one only with the shower. The location was perfect, you can walk easily to the main attractions of the old town and in 15 minutes walk you are at the Waverley Station. I never met Trystan, but he helped through messages when he could, otherwise if you ask the personnel of the bar below the flat ( where guests have also a discount ), you will find somebody who is ready to help. The only big discomforts for me is the loud noise coming from the two bars below the flat. Even with the provided earplugs it is was so noisy that if you want to sleep, you need to wait until 1.00 am or once I waited until 2:30 am to the music to stop playing. This can be exhausting if you have had a long sightseeing day and you normally wake up early. So I would recommend to check what would be your travel sleep rhythm before choosing this nice room.