Great communication from start to finish.
Flat is lovely. Bigger than we thought, homely, had everything we needed for our stay. Really comfy, well maintained and clean.
WiFi poor except in living room.
Location is good in that it's a few minutes walk from nice cafe, co-op and bus, tram and train into town. Walking in is about 20-30 mins but it's an ok walk.
Area is tired, esp. the actual street. It's dirty and a little off putting. The entrance hall to the flat is tired too. Shared with lots of other flats - an eclectic mix of residents in the flat/street but it wasn't noisy and we had no problems at all - just not the best first impression - don't be put off, as the flat was really lovely and had everything we needed for our stay x