Charlotte was very welcoming and happy to provide local recommendations and advice. Her flat was impeccably clean and cozy and made it convenient to access all the major sights, even offering a bunch of kitchen essentials. The only access to the flat is up a steep set up spiral stairs, but this was mentioned in the booking and was no big deal.
Only minor complaint is that the shower had terrible water pressure, which was less than enjoyable during winter in Edinburgh. Charlotte also entered the flat while we were away to drop some items off; this would of been fine, but we would of preferred her waiting for our permission to do so.
Out of full disclosure to future guests:
Although we felt relatively safe and didn't have any problems, a police officer did stop by during our stay to investigate two separate incidents in the building, one involving the neighbor.
I would stay with Charlotte again, but perhaps in her other property.