We stayed in the flat for 3nights. Before the check in pier was really helpful as he kept checking on us as to where we were. Communication wise,he responded to all our queries instantly. He was very flexible of the check in and check out time as we asked for an early check in and a late check out because of our flight schedules. He was really nice as we arrived in the flat showing us around and even gave us tips as to were to eat and etc. The flat is just a 10min bus ride from the city center or 15-20min walk. Transportation wise,bus stop is just a few steps from the building. We didnt have any problem travelling to and from the city center as it was easy peasy. There's also a lot of restaurants and grocery stores nearby. The interiors of the flat is superb,its exactly the same as shown in the photos. Very clean,very modern,very spacious and cosy. Its like a home away from home. the beds are comfortabe and the heating was great as we can adjust it easily. And i love the shower!!its the best part!overall,the flat was superb,pier was great and scotland is amazing!