Hannah is an AMAZING host. She is a very fun, kind and helpful person. Her communication is GREAT and she is quick to reply back. If you have issues with anything (like check in/check out or anything else), let her know what your needs/issues are, she will do her best to accommodate. Her flat is in a nice area (I felt very safe there) and it's in a great location (some places are easy to walk to and others are a short bus ride away!!!). She gave me LOTS of suggestions on places to see and things to do. She helped me learn the bus system to the point of feeling like a pro after the second day. It was always nice to come back to her place and be able to sit and have tea with her and talk to her about all things I did that day. She always made sure I was taken care of and had everything I needed. So, if you're planning a trip to Scotland (Edinburgh in particular) I would highly recommend you stay with Hannah!!! I plan on returning to Scotland again and when I do I plan on booking my stay with her again!