The apartment was generally as described although the staircases to the apartment are not well described and involve 2 flights down old winding stone steps.
We found the communication with the host's "support team" to be sub par. We had issues with bedding setting off asthma shortly after check in and raised the issue. The team failed to resolve the issue during our stay over the next 2 days.
They were unable to contact the host during this period and would not rectify the issue. This spoiled our trip due to the issues sleeping as a result.
Their inability to contact the host over the course of 2 nights is worrying as should the issue have been more urgent or serious we would have been unable to resolve it.