Stoil contacted us a week in advance and sent great directions for how to get into the apartment, which were very thorough and helpful. The location was perfect (right in Old Town near the Royal Mile), the apartment was clean, light and airy and we really enjoyed our stay. It is a bit close quarters, but you are in downtown Edinburgh and I don't expect there are many large apartments. As this is not a lived in apartment, some of the appliances were poorly taken care of (not by Stoil or cleaning crew, just house guests over time) and I informed Stoil of those issues, so hopefully they will improve! Nothing ruined our stay, but the oven had burned food in the bottom, the microwave poured out smoke after use and the fridge was a bit smelly, even though it was quite clean.