The place was lovely and a great location but the check in wasn’t good. The check in was supposed to be 3pm. We messaged in the morning the day before to see if there was any chance of an earlier check in. Despite the booking saying the host had a response time of 1 hour, we didn’t get a reply until the next morning. This just said that check in details would be released once the flat had been cleaned and we were able to check in so we arrived in Edinburgh and waited for the details to be released. It was getting close to 3pm so we arrived at the address on the listing but still no details. It went past 3pm so we called the number provided. The person we spoke to didn’t really know what was going on or understand what our booking was. Eventually they found it and sent us a text with check in details. This showed that the flat was in a completely different place to the address on the listing so we had to walk further to get there. It would have been a lot nicer after a long day of travelling to not have to call up and chase for check in details past the check in time. This made it feel like the host had forgotten about us and it was down to us to remind them who we were and where we had booked. Other than this the place was good value.