Abbey was terrific. She went out of her way to help us out. The apartment is well cared for, clean, and comfortable. Loved the artwork. It shows when someone cares for a place and goes out of their way to make it nice and comfortable for guests. The building and hotel the apartment is connected to were wonderful . The concierge was very helpful and really nice to deal with. The location was excellent for touring just a short taxi ride up to the castle. What can I say, we had a great time :)