The Host for this apartment was a woman by the name of Diane. She was outstanding! Very welcoming and informative. She gave us a few places to see that were local and not advertised and well worth the visit. We had one minor issue that we called her on Christmas Eve to ask about and within 20 minutes there was a guy at our door to remedy the issue...ON CHRISTMAS EVE! If that is not customer service I don't know what is! The apartment pictures do not do it justice, it is a REALLY nice place and fully stocked, so much so that we were able to cook our traditional Christmas meal with everything in the kitchen. Very nice place and an extremely hospitable host. You will be hard pressed to find a better place for a better price.