Accidentally booked the room for the wrong date. We arrived the same day as we had booked and I made the host aware of the human error. He stated that there was no availability to swap dates and would not refund me - even though it had clearly been an honest mistake and we were standing outside the apartment.
Honestly, how could you ever take someone's money when it is a clear and honest mistake which was made on booking. We even completed all the mandatory booking forms on our drive through from Glasgow.
Really bad form, could never recommend this host and 100% will never stay here when visiting Edinburgh again (which is frequently).
Not too great from Air B&B also, they were of little assistance and definitely has left a black mark on them - we will book through a competitor going forward.
I will be posting my review elsewhere to warn others of this host's bad practice.