The place is okay. It's well located but horrendous staircase. I was originally going with my husband, two children and a friend. Because of the train strikes I tried to change the check-in date, while telling the host that my family had decided not to go anymore. I only expected to get partial refund, whi I was entitled to when I sent the message. The host told me that they would cancel the booking but they would not amend the booking. I decided to continue with the booking as original, but felt the host was incredibly unhelpful. The other thing that really annoyed me that, on booking, they asked me when I would be checking out and I decided to put 10am (when the checkout time is 11am). From that moment onwards I started getting the mesage that my checkout was now at 10am bc the cleaner would arrive then! Kicking me out an hour earlier. Then the train back got cancelled and I had the leave at 10am and wait at train station. Rip off! Not staying there again.