I was organising a very last minute trip (day before leaving) to Edinburgh to visit family and I needed a place to sleep for the night. Eva was very quick to respond and within half a day I was happy to have got accommodation sorted. The main positives for me was that the description online and and the room itself matched each other perfectly so you know what you are getting and with it also being very clean I could not have asked for any more. Although I did not have much face to face time with Eva she was very welcoming when I arrived and very good at responding to enquiries.