Sarah's apartment is located in a fantastic area of Edinburgh very close to all major landmarks and excellent bars and restaurants.
The apartment is incredibly light and spacious with four very large bedrooms with super comfortable beds. Similarly, there is more than adequate living space for a decent group, although it would be better if there was more than one bathroom given the potential capacity of 10 guests.
All the white goods worked which was great, and it was lovely to be able do some washing.
Unfortunately, there were a few aspects of our stay that put a dampener on our experience:
1. There was only one set of keys between all of us - this is not acceptable when the space is set up for 10 independent adults. When we questioned this with the outsourced management agency, we were told that there was only set - the cleaner had the other. It would not be difficult to cut a few additional sets. I also requested an extra set, but did not receive a response from the host.
2. The state of the kitchen: the oven/grill area was coated in grease as were both grill pans. An essential part of the oven door kept falling off. The oven gloves were unclean.
3. Kitchen utensils: one wooden spoon, burnt, one plastic spatular, partially melted and one small frying pan in total. This was not only inadequate, but also unhygienic.
4. The ironing board cover was worn and dirty.
These things are disappointing because the flat has such potential and with a bit of extra care and minimal outlay, it could really be an outstanding place.
*We have photographic evidence of all of the above.