We did not meet James but he provided clear instructions and advice to us before our arrival. We felt safe and comfortable in the apartment. His advice on groceries and restaurants was accurate and very helpful. The Indian restaurant recommended was superb value. We visited twice. We were able to walk to most attractions and that made our life much easier. We had rented a car and made day trips outside of Edinburgh. While the James's street was narrow with lots of cars parked on both sides we always found a spot upon our return even if one day we waited for about 20 minutes. All in all an excellent choice; and great value. We stayed in the apartment for a week and had no regrets.