We were welcomed by julie- tamsin's representative- all went well- its a lovely apartment in a very convenient area - interesting local shops and walking distance to all the key edinburgh world heritage features and Holyrood and Arthurs Seat. We had an issue with the door handle - didn't quite get the knack if it straight away and Julie was able to help us with it at a convenient time. The board games especially the challenging jugsaw puzzle was a great item on offer for our 82 y.o in the group after a hard day exploring....