This apartment is not fit for purpose. The carpets are filthy and anything but hygienic. The toilet seat and flush in the En-Suite are broken. I have photos and videos to support this. The balcony doors are absolutely filthy too.
The access code given by Managing Agent was incorrect and had to contact them. The Managing Agent are very cold and not at all customer focused, very unprofessional, this was predominantly Rebecca who is very curt and blunt in her verbal and written communication.
Airbnb have not responded to the concerns I have raised.
Marketing photos etc are very easy to create, and this apartment is nothing like it is made out to be.
I left the property within 10 mins, notified the Managing Agent who simply told me to speak to Airbnb. I am now circa £240.00 out of pocket! A total waste of time and very stressful.