Jessica and Ola were available to help anytime. In the flat there is a book with recommendations, instructions, and everything we needed to know to have a good stay.
The flat is like in the pictures. It is located around 20 minutes walk from the old town, but there are buses going there just in the corner if you don't want to walk or it's raining too much as it happened to us. Unlimited Day tickets in Edinburgh cost £4 per day.
Thank you so much!