We are a family of 5 and had a fantastic time in this home. We were greeted by Tess and shown around the place. She then discreetly left us to explore for ourselves and get settled but was always reachable to answer any questions. This home is beautifully decorated and taken care of . Our kids had a bad cold when we arrived and having to take a sick day indoors in this cozy home was a treat! Being able to pop out on short excursions in the wonderful neighborhood and beyond was a plus too. We highly recommend this home for families and couples!