A really stunning apartment in an amazing location. Love the eccentric decor!
The only reason we have rated it 4 stars, and not 5 was due to some communication issues.
We took the dogs out for a walk at 10pm on the first night and accidentally locked ourselves out of the apartment (the entrance doors swing shut very quickly on there on). We immediately contacted the host, via Airbnb and social media, but did not receive a reply until the next day.
We had to desperately trek around Edinburgh (in shorts) to find a hotel that would accept us and two dogs, at the last minute. After nearly three hours, we managed to get a room in Malmaison at a cost of nearly £300 (all other hotels turned us away as they were full because it was a bank holiday).
We appreciate we made a mistake, but don’t feel that it is acceptable that there is no means to contact anyone in the the event of a genuine and potentially serious emergency.
We eventually got back in to the apartment at 12.30pm the next day (over 14 hours after we were locked out) when Rebecca made us aware of how to get to a spare key
Had the dogs been inside we would have had no choice but to break in/hire an emergency locksmith.
When we eventually did hear from the host - there was no sense of urgency and empathy for what had been an extremely stressful and distressing situation.
Despite this we had an amazing stay (for the remainder of the holiday), Edinburgh has so much to offer and this apartment ticked all the boxes for us.