Location was great. Steps away from St. Andrew's Square to catch the different tour busses. Within walking distance to most everything we wanted to see on our first visit to Endinburgh. Very responsive. When we arrived the keys were not in the lockbox. We were only dropping off luggage before check-in, which was aligned with host prior to arrival. Within 5 minutes he had someone there to get us in. There is a few loose boards in the hall, so if you are a light sleeper I recommend not sleeping in the bedroom closest to the bath. Lots of space for our family of 4.