Stayed at Minerva two nights in March. Ethel was very welcoming and even offered to meet me at the nearby tram / train station. The location was great for an early trip to the airport, with the Airlink bus a very short walking distance away. I found my room to be clean and cozy, and the double bed was most comfortable. There was a kettle to make hot drinks from the selection provided and some tempting biscuits too. Highly recommend Minerva!