Rachel's flat is in a great location: easy to get to from the airport as it's a short walk from the tram, and surrounded by shops and restaurants and pubs that have retained a local feel in a city where tourists abound. The kitchen is extremely well equipped for those who want to eat at home, and there are plenty of linens. It was easy to contact Rachel with any questions about the heating etc., and she responded very quickly. The beds were comfortable and the water was hot -- she even left a little assortment of treats and basics for us (tea, milk, juice etc.) so we could relax when we arrived. I would stay here again.