Well, I will start with the good things... Sara's home was as pictured and it was clean.
However, we had a few issues during our stay and Sara was slow to get back to us. We traveled to Scotland in October so it was in the the 50's (F) temperature-wise and quite chilly. The flat was very cold, so we stayed bundled in all of our coats to stay warm. (Our daughter is 5, so we had early evenings in.) When we reached out about how to adjust the temperature as the boiler wasn't something we were familiar with, it took a while for her to get back to us and when she did, she said, "it is set for the heat be on for 1/2 hour each day, but if we need to turn it on, we are welcome too." It seemed like maybe she didn't really want us to turn it on because there were no further instructions. We finally figured it out, but couldn't every achieve a comfortable temp bc we really didn't know how to work the boiler.
The most disappointing part of the stay was that the master bath toilet and shower didn't work after my husband used the toilet once. The toilet backed up and so did the shower. There is a sign by her toilet about not putting anything down the toilet that doesn't belong (which we adhered to) but there is no plunger or way to take care of a stopped toilet... in fact the whole flat has the bare necessities for staying the night...and that is all. We reached out to Sara to let her know because as a host of an Airbnb, we also like to know if something isn't working in our home we rent out.
She got back to us later saying someone would come to fix it the next day which also happened to be the day we left. Long story short, when the plumber came the next day after we had left and said there was cotton in the toilet, she tried to file a claim against us. We felt like we discovered a problem that already existed, were inconvenienced during our stay and then Sara tried to pass of the 255 dollar plumbing bill to us. We 100% would pay for damage we caused but we simply used the toilet once and weren't able to use that bathroom again and felt taken advantage of after we were courteous enough to let her know of the pre-existing problem.
So, all that left a bad taste in our mouth and I couldn't recommend staying here.