This house is hosted by a team, not a person. Therefore, there are lots of automatic responses. That wouldn't be a problem, but we couldn't get a response during the weekend when we were checking out. Despite that, the remaining commutation was fast and easy.
My biggest complaint about this place is the water heating system. It only heats the water during the night, and it was never enough for our group of six to take showers. There's a "boost" button to provide more hot water, but it either doesn't work or takes too long to heat. If you have a flight early in the morning, like we did, forget about getting a shower before it. However, this should not be an issue for smaller groups.
Despite these problems, the apartment is very clean, cosy and well decorated. The check-in and check-out processes were pretty straightforward and the location is great, a bit far from the main castle and the center, but close to other attractions.