Ann was very quick to respond and very patient with my questions. We were a bit worried when we reached the entrance, but once inside, the flat was spotlessly clean, bright and spacious. The location was within walking distance of the main sites. We slept really well, the bed was comfortable and the flat was dark and quiet. We appreciated the supplies Ann had left us and there was a small Sainsbury's, Tescos and Co-Op and lots of cafes and restaurants nearby.