Tamsin has been very helpful and accomodating. I haven't met her in person, but she was always available between the booking and our staying and made persons available during our staying to satisfy any request we had. The flat is exactly like the pictures and it actually looked even bigger, wider, when seen "live". The rooms are spacious, as well as the beds, and it has been perfect for the 5 of us. The kitchen is fully equipped and we have been able to make our breakfast as well as supper and enjoy them in the extandable table provided in the living room. Also the bathroom fufilled our needs. The apartment is very warm (outside was quite cold and windy) and welcoming so that one really feels home.
The neighborhood felt safe, with a very closeby supermarket and other shops and restaurants. It is just 15min walking from the town center and it is very easy to get a taxi, just standying by the main road if one needs/wnat.
Overall it was a beautiful staying and we would reccomend it to everyone!