I had most of my contact through Claire, who was very easy to work with. She was very prompt with responses and thorough to ensure we had everything for our stay. The apartment is in a great location for exploring Edinburgh. We walked everywhere to many of the major sites and never had to take public transportation. This apartment had everything we needed to enjoy Edinburgh. The dual clothes washer/dryer machine was a huge perk for us while on a longer holiday! I wouldn't hesitate to stay here again and will definitely recommend to a friend!