Read the other reviews. I was more tolerant of what went wrong but now I see it happens very often with this place. First, we couldn't get in - key wasn't there. They gave the wrong lockbox code/lockbox, and we ONLY got in because we happened to come in as other renters were going out and our key had been in their lockbox so they had it. When I messaged the owner they said "OK perfect." Not at all perfect, we had lucky timing w neighbors. Couldn't get heat going well. Wifi and 5G DOES NOT WORK in there as it is basement apartment. So we had no internet, just enough for the odd text to come through. I reported all this and they said they'd send a tech, nothing happened but now reading reviews this happens often here. No hairdryer (as advertised) or toiletries (only hand soap). Location is amazing, close to lots of places. Was very noisy at 3 am but due to neighbors, not owners fault. Owner wrote often but seems like a bot, not any real answers or responses to the problems I raised.