So after a small hiccup after arriving (whereby the shower decided to completely not work!) which was sorted as promptly as possible by Jen and the lovely plumber that came out very promptly in the morning, we thoroughly enjoyed our stay at the snug, which we have stayed at before 3 years ago on a previous trip. The only minor complaints I did have is there were no small touches this time which whilst not expected do make that little bit of a difference, and we also found the bedding a bit thin for 2 degrees outside in November. The floor was also not hoovered and was quite dirty actually, meaning you ended up taking the dust into bed with you. The shower too had some dirt around the plug and in the corners. The clock in the bedroom also wasnt working. There were no major issues, there was just a few little things that we dont remember having an issue with last time. Very affordable accommodation and a great location so we didnt worry too much, it's not enough to put us off staying but I did feel it had lost a little of its magic 💔
That being said, I cannot fault Ashlie and Jen who were so helpful and accommodating and the communication from them was excellent in regards to any issue. They clearly care a great deal in making sure their guests have a good experience when staying in their properties and for that we commend them. The snug will always hold a special place for us, and we still continue to highly recommend it to anyone after an affordable, comfortable stay in Edinburghs Grassmarket!