While Cara’s apartment was beautifully decorated and in an excellent location, we were sadly disappointed with the quality of our stay after such rave reviews. The overall cleanliness and care of the place was really not well at all. There was broken glass left on the kitchen floor and shards embedded in the rug where one of my children sliced her foot on them. In the bathroom there was dust and hair that hadn’t been cleaned previously along with what looked like mold in several areas, plus the shower head was coming out of the wall and the trim falling off the tub. The kitchen drawers and some cupboards were pretty dirty inside and the face of the silverware drawer was falling off when it was opened. The black out shade in the master was broken and couldn’t be closed which was unfortunate for sleeping. There was no sheet or duvet cover left for the sofa bed even tho bedding was requested. The bathroom hand soap was empty and dishwasher detergent hadn’t been restocked…not a big deal but added to the overall careless experience. We did reach out to the management company and they restocked the missing supplies but failed to clean the glass or the bathroom. I ended up finding the house vacuum and cleaning the glass myself. Overall a really disappointing experience at such a highly rated place and it’s clear it is not being maintained well. The management team and Cara were courteous but had a nonchalant response to our concerns and didn’t go out of their way to check in or make things right other than restocking the missing items and downplaying everything else that had been brought to their attention.