Whilst the location is really good, I would advise steering clear from this host. Before our stay, Ryan came across as friendly and helpful, however as soon as issues arose this attitude quickly changed. We experienced multiple issues with our stay, primarily cleanliness of the flat, security concerns and parking.
The pictures are far from a true representation of what you get and the flat hadn’t been cleaned prior to our arrival, neither was there any towels available to use - just a dirty pile on the floor. The coffee was also mouldy and out of date, as was food left in the fridge from previous guests. Ryan blamed the issue on the cleaning company, however after the “cleaner” had come and gone again and the issues remained, Ryan ignored our messages.
There is no free parking on the premises as advertised. Rather you may be lucky to get a spot on a side street up to a 20 minute walk away. This can be quite stressful driving around the centre of Edinburgh trying to find a free spot on various streets Ryan recommended and wasted almost two hours of our day.
To top it off, in the shared kitchen there was a pile of keys to get into every room. When we raised this concern with Ryan, he once again ignored us.
Ryan will invite you to join a WhatsApp group (with all other guests) for any help you may need, and since our stay we have seen multiple guests raise the same concerns over lack of parking, cleanliness and issues with keys and getting into the building and flats.
I would rather have either spent extra money to stay somewhere else centrally located or have stayed somewhere further from the centre. Over a week later I am yet to receive any response from Ryan regarding our concerns, don’t be fooled like we were!