A mixup with the lockboxes (one also didn’t work) caused us not being able to enter the advertised appartement, but gave us the key of another one with a strong smell of moisture, mold and fungi. Additionally no windows at all in contradiction with the pictures. Communicating with the host directly wasn’t possible. We only got automated messages and the co-host who kind of replied to our questions could not help us out or make decisions herself. Given the phone number starting with +91 and the English accent we truly believe this was a subcontractor for managing the communication with the guests… In the end we got no other option than to book a hotel. In conclusion not the hospitality you would hope for on Airbnb. Luckily the Airbnb support team got our back and we got refunded.