Stylish, upper bed is very suitable for kids. Best location, just few minutes from the Royal Miles. Wifi is good. Water heater is enough for 3 of us for a whole day usage. Noise from the street is ok, may be because of cold January night. Additional house rules after booking. Check-in instruction incorrect. Instruction said lockbox is at right side of the door. I found one but not able to open. After calling hotline, found that it should be at left side of the door. I think what instruction means is "you look at the door and it is on your right side". Lift instruction is incorrect. key is needed for both up and down. The guide requests you to put rubbish out of the building, even though you've paid for cleaning. The room is cold. Heated towel rails installed on walls as heater, instead of next to windows, heating efficiency is low. Derailed closet door almost hit my front head. The back panel of the toilet is loosen and broken. The window blinds next to kitchen cannot be shut..........