From the first communication they were wonderful! They graciously accommodated our separate arrival times - my father and daughter arriving early in the morning, me late in the day. The apartment is adorable, large windows, brightly decorated with the toilet in a room by itself was very convenient when traveling with 3 people. The neighborhood was safe and we found wonderful fish & chips place (Tailend) and were recommended to a delicious, authentic Italian place (Origano) up the street. There are lots of markets, cafes, pubs and atms in the area and bus stop just at the corner but taxis were plenty as well if you went that route. I was pleased with this up and coming area and felt very safe, it's close enough to walk to the central tourist part but felt part of a neighborhood as well. I would definitely stay here again!!