Jo was absolutely amazing at making our weekend spectacular. She went above and beyond to meet our needs and the apartment was exactly as described. Delightful!! It really made us feel as though we were staying away at a home from home. The bed was extremely comfortable and all requirements were answered in the welcome booklet, and on the rare occasion it wasn't, Jo dealt with it personally. We fully intend on returning as regularly as we can. The views were spectacular so even whilst in the flat you could enjoy the city. It was spacious enough and the kitchen was equipt enough to cook if you so chose to. The luggage storage service also meant we were able to check out and still enjoy the rest of our day around the city without dragging our luggage around, which made a huge difference. We highly recommend it.