Arrived on a very very cold day so we were not prepared for the bedroom to have no heating on. However, after we turned the heating in it warmed up after a couple of hours.
The bed was very comfy and lots of blankets available.
A nice selection of teas on offer , (hot chocolate and a small packet of biscuits would have been really nice.)
Great location. Bath was a lovely treat after a long day walking.
Any issues were dealt with quickly.