Upon arrival at the Novel student accommodation on 162 Dundee st,
We were greeted by a woman who at first made us feel stupid -
Before arriving, we requested if we could get some more towels because, some reviewers said that there was 1 for each room.
When I asked the employee checking us in, she gave me an awful tone and proceeded to say that we request it off them and not through Airbnb. Made sense, but I had no idea that I was talking to a separate company to begin with.
As we are being checked in, the same lady gave us the wrong room and key, and it took her a considerably long time to get the correct ones and to show us to our room. She made the directions, confusing.
Before entering our room, we were well prepared to step into something that wasn’t as advertised.
Again, going by the reviews that we read two days before arriving, others said that their room didn’t look like, what was advertised.
Fortunately, our room looked exactly as advertised.
Tv, kitchen and bathroom.
Minimal aesthetic with plenty of storage.
Everything from this point was great. And we had extra towels! How amazing! Ha!
As we began to inspect the room, we found that we only had a thin pillow each.
I went straight to reception to ask for more pillows and to my surprise it’s a policy of there’s to only give a pillow per person.
Already, for a basic necessity I felt cheated of my money. This place was expensive to book, as it is with the fringe going on.
Our alternative solution was to use our extra towels as pillows to place underneath.
We also later found that our towels were filthy with black marks over them.
After feeling intimated by the staff at the accommodation, I didn’t want to keep facing them. So in the end we use wherever parts of the towel that we felt was clean.
Lastly, not much air flow in the room. The window, barely opened. The room was pretty cramped.
I highly do not recommend this place if you are claustrophobic.
Overall, I give this place 1 star. Not worth the price and your time.