Neil's communication was reliable & quick.
Location: very good. About 15min walk to castle & High street (Royal Mile). Opposite bus depot so all taxi/bus drivers know where it is if you get lost! Parking was fine, permit on-site parking & apartment ground floor door straight off car park (no stairs).
Facilities: Modern, clean & everything working fine inc WiFi. Excellent kitchen/laundry with everything we needed for 9 people. Was able to be totally self sufficient with eating.
Would definitely use again.
ps. Tattoo is absolutely fabulous if you are there in August!!!