Really good.communicatiin before we arrived with lots of info about arrival, getting the key, finding the apartment and the area. We were greeted on arrival and shown how everything worked which made us feel very welcome especially the bottle of sparkly in.the fridge and biscuits! It was a great place to stay, comfy and clean facilities, lots of local info provided, really close to good eateries and easy walk to main attractions. it was a pleasure to return to after walking all day around the sights.