We had quite an expectional stay at Catherines since she was not there when we arrived. Nevertheless she informed us in advance very well about where to get the key and therefore the check in was very uncomplicated. Unfortunately when we entered the house we found our room not ready and the bathroom was not clean at all. We talked about it and Catherine apologized many times (apparently her son did not know or forgot that we are coming). Anyway: I would not advise against booking this accommendation because I think that the problems we had were an exception. Catherine was very nice, the communication was good and the location was perfect for us.