Shaigala was very nice with us! The weather was very cold went we were there and she allow us to arrive and leave over the time. We really appreciate it. The House was very comfortable. We just got some cold in time went the heater was not working. You need to wait arround 5 min to get hot water because the building is old. But nothing terrible if you are organized. She is a really nice person! The bed is very comfortable. I will go at the same place if I come back to Edinburgh!!