Overall, our stay was pleasant. The apartment is located in an excellent neighborhood and easy to walk to the rest of the city. We were very appreciative that the host and the attendant were very attentive and communicative.
Feedback: This was shared with the host first. Heating could not be increased. Though the apartment temp was comfortable, you could feel a draft coming from the large windows in the living space and the bedrooms. Only two thin blankets were available and there were 4 of us. Lastly, the toilets had a single roll of paper and you would expect there to be a few more extras in a luxury apartment.
However, I highly commend Marc (from QSA) who was excellent the whole time with communication. I reached out after hours for help with the heating and he tried walking me through all possible options to troubleshoot the issue. Additionally, he made sure that an attendant met us when we arrived and provided us with a discount for parking. Outstanding service, thank you Marc!