Ralf was quick to respond and very accomodating. He gave me clear instructions on how to get in and checked in with me during my stay to make sure everything was okay. Ralf had left fresh milk in the fridge which was lovely to arrive to and the bed was comfy. There was also a nice warm blanket on the sofa which was lovely to snuggle up with. The shower was good and the bed was comfy. Thank you for a lovely stay!