Malcom was incredibly helpful and welcoming when we arrived. The apartment is fantastic, clean, comfortable, great view of Arthur's Seat out one side and Calton Hill out of the other. System for collecting the key is simple to follow. There are plenty of well written instructions for the apartment, and suggestions for places to eat/visit in a nice booklet. I don't know what else to say! Everything was great, and I have nothing to complain about. Wish we could have stayed for longer, really a home from home! Thank you Malcom&Beata!