The flat is great, the location is brilliant, the garden a major plus, and John is a super host, who reacts fast whenever there is an issue. I really enjoyed my stay overall, would recommend it to others, and would happily go there again. I had the same problems with heating and hot water as others who have stayed this year and, though I was impressed that John sent an emergency plumber within a few hours on Easter Sunday, the fact that the boiler stopped working twice in a month means I cannot quite give the stay the 5 star rating it would otherwise deserve.