Isabel was a great host with very clear communications. She let us know when the flat was available (which was before check in) and when the flat needed to be cleared (which was after the official check out time)
The flat was a great space for me and my boyfriend for a city break. Great location, quiet, clean, warm and with great facilities.
The only gripe we had was it felt like cleaning/service fee was a little high.
Thank you again - we had a fantastic stay!