Unfortunately this stay was a nightmare from start to finish.
The listing states early check in maybe possible, I requested this the day before and was told we need to message on arrival. When we arrived I again made the request to be told they never allow this.
When we eventually got into the apartment (incorrect PIN number/no key in lock box) there was a plumber working as the towel rail had leaked. This meant for the first 2 hours we were there we had no water, couldn’t use bathrooms etc. We had no communication from Airbnb about this prior to our arrival despite numerous messages being exchanged that day.
We had requested a travel cot for the stay, when we were waiting for the plumber to finish we decided to set the cot up. The cot was broken and we had to request a new one/wait in even longer for it to be delivered.
The floor boards in the hallway are sticking up, we had to request the plumber to tape one down which was sticking up about 2 inches higher than the others. My son tripped on these floorboards.
There is a strong sewage smell in the en-suite bathroom as well as mould around the ceiling of the shower.
Outside both the bedroom windows is a light in the courtyards, this keeps the room lit throughout the night due to thin white blinds being up.
The door in one of the bedrooms doesn’t open/close properly. The door gets stuck on the carpet so you can only partly open it.
The floors/ counters were dusty, so much so my sons feet were black after toddling around the living room.
When contacting Airbnb buddy, the co host for the apartment, they were very difficult to deal with, either non responsive or just saying they would speak to the cleaner. Most the issues are out of a cleaners control. They even said I had reported the leak, when the plumber was in the apartment when we arrived and said he had been there a couple of hours.
Whilst the location of the apartment is ideal being close to the royal mile, I wouldn’t stay there again or recommend it for anyone. I also will not book another stay where Airbnb buddy are a co-host.
If we didn’t have theatre tickets for the first evening and weren’t with my one year old, I would have cancelled the booking on arrival and found alternative accommodation. Unfortunately by the time we got into the property there wasn’t enough time to change the booking so we had to stay.