Aileen was very professional and great to deal with. Unfortunately airbnb failed to process my payment (even though I booked a month in advance) yet only notified us both 2 days before the booking. This did not leave enough time to sort out the issue so unfortunately I could not stay. Throughout all of this Aileen was very understanding and professional. I wish the same could be said of the airbnb team. I would highly recommend booking with Aileen. She is very easy to deal with and I know Edinburgh well - her flat is in a perfect location.