Jame's place was a delight to stay in! Spotlessly clean, very comfortable, and excellent location. There were some issues with the heat and wifi not working initially, but his team responded immediately and communication was efficient, so we were able to resolve it by me texting a few photos to the support staff, and them walking me through steps. I was actually very impressed with the level of immediate response, clear communication and resolution possible over the phone, without someone having to physically be there to figure it out.