We (me and two friends) had a one night stop at Helens flat to see a show. Communication was friendly, helpful and swift. On arrival Helen met us in good humour and did everything to make sure we were happy with our sleeping arrangements. The flat met all our needs. Clean,tidy and a short(ish) walk to the centre of Edinburgh. It would have been nice to stay another night or two.I would have no hesitation in taking my family here as it is a great base to explore the town from.We also booked it at a bargain price.Overall highly satisfactory experience.