Allan and his team were easy to reach, responding to my messages and queries as soon as they could. The place looked really good in photos and seemed to be super near the castle, which was what I was after. Upon arriving, the door looked a little shabby with the lock real close to the wall, so it was a little difficult to turn the keys. Inside, the furniture and the appliances were pretty awesome and everything was easy to use, especially as Allan and his team explained how stuff worked. The only quite unnerving bits for me were the holes on the walls; it looked like the place needed to be fixed up. As for my partner, his only complaint was the really thin walls and ceiling as we could hear footsteps from outside or from above us. Otherwise, it was a pretty good stay for us! :)