I had email provided contact details in arrivals to get help if needed. On my arrival host ignored us as I had new born baby waited outside over an hour any got call from host after 5 hours to see if we checked in.
Inertial was okay but it would be nicer if host put some pic from stairs and entrance so people knows where they are going.
On my booking it was saying check in 2pm and check out 11am but just day before got an another email to reduce 1 hour on arrival and 1 hour in check out so I had wait till 3 to check in and leave Apartmant 10 am.
Not recommended at all.