Location, location, location. Perfectly situated by the miracle mile walking distance from all important sites. The train station is only a few blocks away though the walk from the station is uphill. The apartment is cozy. It has all the needed appliances. The fact it had a washer/dryer was very helpful halfway through our UK trip. Only issue for us was the hot water. For a family of four we had to split our shower times even with the boost procedure provided. We had great support. The first day we had a question and received a response almost immediately.