It was great to meet Karen - she was very friendly and hospitable, with many tips and advice on where to visit and what to do that was pertinent to our needs. She also made our dog feel very welcome, and even spoiled her with treats - very appreciated both by our dog, and ourselves! The apartment was lovely and clean, and although compact, had everything we needed to make our stay comfortable. The shower, with all it's features, was great to come back to after being out dog walking in the cold. We would definitely come again, and would happily recommend it.