Duncan was very open and friendly and helpful before we even arrived in answering questions and ensuring our big family was accommodated. Dawn was lovely in welcoming us and getting us set up. It was incredibly close to the Tesco for food and many travel tips and brochures were available in the flat that were very helpful. Overall, we had 7 adults and 4 children visiting for my parents' 50th wedding anniversary and we had a great time! Thanks Duncan!