Kelly's place is charming, very clean, cozy, and perfectly located (especially if you need to pop into the University). I have to give Kelly top marks on communication! She was immediate with responses to messages (sent through the app). She also has a guidebook that clearly she put a lot of time in to create. It's very detailed with information about the flat, as well as about things to do, eat, see. And, it felt like it was written just for me. One of the best places I've stayed thus far!