The flat is partway below street level in a row of lovely apartments in a quiet neighborhood. It had a nice clean bathroom and soft, comfortable bed. I could make my own coffee in the morning. Helen communicated well and was there to greet us. She was friendly and helpful and sorted out internet issues immediately. We loved the Orchard pub on the corner which she recommended.
There is good bus service (1.70 per person exact change) or 20 minute walk to town center. We took the bus into town (uphill) and walked back to the flat (downhill). We found it a good base to explore the city.