Good communication with owner before and upon arrival. The owner (Charul) met us at the apartment and gave us keys, a guided tour and house manual. Photos are accurate. Very spacious apartment with 3 large bedrooms gives a very relaxed feeling to your stay. Has upgraded kitchen and baths (granite, tile, towel warmers, etc). Beds were very comfortable and we all slept well (4 adults). Very clean. Charul also gave us great recommendations for restaurants in the neighborhood. We walked extensively and the neighborhood always seemed safe. About a 15 minute walk to the train station. A few notes of caution: 1) it is a 3rd story apartment in a beautiful 200 year old building, so there are no elevators/lifts. Do not bring more luggage than you can carry up 3 flights of stairs. It was not a problem for us, but could be an issue for an elderly group. 2) No TV (but who wants/needs a TV when visiting Edinburgh). Our favorite surprise: 3 large umbrellas at the ready (it is Scotland you know!!) and we needed them on 1 day of our 3 day visit.