We didn't meet Trystan, but it was enough for communicating through message. The room and public spaces are spacious and clean. The kitchen was full equipped though we didn't use, and some free fruits and toast in there. It is noisy because of a pub downstair, we can heard bass sound upstair at night. However, the room provided earplug and we slept well. The last check-out time is 12 p.m., it is also attractive to us.