On arrival we were pleasantly surprised at how beautiful the cottage looked from the outside and where it was situated in the estate grounds.
We hadn’t received a passcode to get access to the key so after sending a message to host with no reply I had to call her. After two missed calls she called me back and we managed to get access.
On entry to the cottage our mood soon changed.
Living Room: The sun was beaming through the windows and they were filthy, cobwebs all around and old ones at that.
Kitchen: The light picked up how dirty the kitchen is, ground in dirt and fingerprints on every appliance. Crumbs on and around toaster. The kitchen hadn’t had a good clean in a while.
Bedroom: On entry to bedroom is a radiator where all the paint is flaking off and it looks like something from a horror film, a thick layer of dust on dado rail beside single bed, sheets didn’t smell fresh.
Bathroom: Cobwebs all around with dust on them so they’ve been there a while.
The house didn’t smell fresh and had a musty damp smell about it. It was extremely dirty.
With a deep clean this could be a beautiful place to stay but for us it wasn’t. So much so we never stayed there and booked into a hotel.
We contacted the host once we left to say how disappointed we were but didn’t hear back, we then contacted them the following morning but still no reply so we contacted Airbnb direct who were extremely helpful at resolving our situation.
We travelled 7 hours to get to this place and were not only disappointed but disgusted at the hygiene levels of this cottage. With covid cases on the rise you’d think cleanliness would be a high priority.
I’m surprised this place gets the reviews it does as it’s not as seen in the pictures.