We had a great experience at Laura's flat. She wasn't there, but the folks who let us in and checked us out were very nice and helpful. The guy checking us out was also very understanding when we didn't check out at the right time-- we had thought we booked another day when in fact we had not. We were mortified and apologetic and he was kind enough to offer to find us another place so that we wouldn't have to sleep on the streets! The beds are comfy and the apartment is clean. The neighborhood is adorable and within walking distance of most places. My only complaint is that the fridge was off, which resulted in the items in there souring.