Bad attitude by host. Although we had to wait 4 hours to move in, which ruined our first day (after a long train ride and before dinner with friends we had traipse the streets instead of being able to relax and change), when we asked for just 30 minutes extension before leaving the host said no, just 15. And the cleaner actually arrived thirty minutes before the scheduled check-out. The host had said we had to wait 4 hours on arrival because the previous guest hadn’t left the key, but he obviously had another key and couldn’t be bothered to get it to the cleaner. In any case, after our ruined start he should have had some kind of gesture, not hold us to a 15-minute extension when we had left the flat very clean. Mean-spirited.
On the positive side, the flat was comfortable, in a good location, and as advertised. I awarded lower points for ‘accuracy’ because check-in time was not as advertised.