The apartment itself was great, however, there was a serious communication problem with the management company. We were travelling with a very young baby and were promised a cot. The cot was not provided and when we dug through all the cupboards (which should not be our responsibility to do) we found a broken travel cot. We called the management company 14 times and on the occasions they did pick up the phone, they mentioned that they would get in contact with Michael to help us solve our issue which did not happen and we had to keep trying to call back. When we eventually got in touch with Michael himself, we found out the management company didn't even bother trying to get in touch with him. For a whole 24 hours of our stay, our baby did not have a cot. Additionally, there wasn't enough washing up liquid (there were two nearly empty bottles of fairy liquid which was extremely watered down) or any dishwasher tablets which was eventually provided once we started the conversations about the cot. There was also no ladle which isn't a huge issue but I would assume that there should be a way to serve anything cooked in the apartment.