We had a wonderful stay. The house looked exactly the way it showed in the pictures. Katie was very receptive/ accommodating to all the changes I kept requesting her even before I checkedin. The Check-in process was smooth. I was given an early check-in which helped a lot. The flat was clean, well lit up/ bright. The kitchen was well stocked. She had left a personalized welcome message on the refrigerator which was very thoughtful of her. We requested a hair dryer (as it was not available in the house) and she delivered it personally to us in no time. The bus stop was just around the corner and very well connected to the train station. Since the house is on the top floor, those with lots of luggage and heavy luggage may find it tough to carry it. We faced it too, however, she has already mentioned it clearly in her listing.