How can I describe host Greg and this listing? Honestly, "perfection" would probably sum it up pretty well.
The flat was wonderful. Completely spotless. The place looked like everything was new. It was very welcoming, cozy and well maintained. The layout is ideal for 2 couples. Each bedroom has it's own private bathroom and the rooms are at opposite ends of the flat. The beds and furniture were very comfortable. It was convenient to have the washing machine at the mid-point in our trip, and the host generously provided laundry detergent. The kitchen appears a bit small in the photos, but we were pleasantly surprised to find it larger than it appears. We had 4 people in the room preparing breakfast each morning and had plenty of space. The views were of stone alleyways, but we found them enjoyable, because it was private and we were able to see some of the older buildings in the neighborhood.
The location is ideal: In new town and steps from old town. The flat is among great pubs, restaurants and shopping, yet the cobblestone street remains fairly quiet. Try the pub across the street. We found the food and service to be fantastic.
Greg's customer service was top-notch. We had a few unexpected issues with my mother-in-law's health during the trip and he was very accommodating to agree to an early check-in for her. He also really helped us out when rental car disaster struck on the last day, and generously allowed my in-laws to stay late at the flat with our luggage while my husband and I ran all over Edinburgh to sort out the issues. It was such a relief to focus on the problem at hand, and not have to worry about their comfort and safety. Greg is a top-notch guy.
If/when we return to Edinburgh, this accommodation is definitely at the top of our list.
There is only one less than perfect thing we could even think to mention, and that's the 4 flights of stairs. We were well aware of the stairs before booking, and all in our party agreed it wasn't a problem. However, when my mother-in-law started feeling tired and weak on the trip, the 4 flights made for a bit of a challenge. There is a chair at the halfway point, so she rested there and took it slow. It wasn't a real issue, just something to make sure you are aware of.