Gill was very responsive and our check in was pretty easy. Her husband met us at the apartment to handover the key.
The apartment location is good with plenty of options to eat, shops and public transport nearby. It is not central but plenty of bus options that will take you to the centre.
However, our stay was not very comfortable. The apartment's bathroom was unclean, the walls/tiles are covered in mould and dust. Carpets were also covered in stains, beds were old and uncomfortable to sleep on. Bedroom doesn't have blockout curtains so you can't sleep with all the light coming through (street light and morning light).
We didn't get value for our money given we paid a quite a bit for this apartment due to fringe festival but this apartment has potential and could be a decent stay if improvement are made and place is thoroughly cleaned.