Our entire experience with Neil's AirBnb was smooth sailing from booking all the way to check-out! Neil met us on arrival, gave us a quick tour of the flat, including how to operate the white goods and heaters (which warmed the rooms up very quickly - definitely a plus during the cold nights!). A parking permit for the stay is provided, and the carpark was safe and secure. Even though the flat is incredibly close to the city centre, the road itself was quiet and doesn't get much car or foot traffic.
The flat itself was clean, well decorated, and felt cosy throughout! Wifi was fast and reliable, the smart TV allowed for entertainment when we wanted a night in. The water heater is on a timer system, though there is the ability for instant water heating for up to 60 minutes - we found this was more than enough time. In the kitchen, fridge is provided but no freezer; this wasn't an issue for us. Dishwasher tablets and laundry detergent capsules were provided, which were a nice touch. When we had issues with the dishwasher, Neil was great with communication and offered to fix the issue immediately. The bathroom was clean and tidy, and cleaning supplies, extra toilet paper and shampoo and soap were provided. The hot water worked well, though the water pressure for the shower is lower than expected. Otherwise we had no concerns, and we highly recommend Neil's AirBnb - the next time we're in Edinburgh we'll be booking with Neil again!