The flat itself is gorgeous and exactly like the pictures, very cosy and the location is perfect with it being only 4 minutes from the train station and walking distance from all sites.
Saying that, we did have some issues with out stay. We arrived on Friday for a 2 night stay and discovered that the boiler had broken on the Friday afternoon and as a result had no heating or hot water (and the weather was minus 3!). The handy man did eventualy come out and after not being able to fix it we had to find a hotel at 11pm to sleep due to the cold. We were assured it would be fixed in the morning but after numerous phone calls and organising keys etc it wasn’t fixed util Saturday afternoon.
The host uses 'Air host' which is a company who manages airbnb remotely which means you never have a direct and constant contact making it very frustrating to deal with.
That being said the host did refund us the first nights stay however we had to pay the full amount cleaning and airbnb fee which added up to £80 on top of the £111 for the night which is outrageous for effectively a single night stay. Half the cleaning fee should have been refunded also.
I appreciate that these things happen but having to deal with Airhost made the whole experience complicated and tiresome, something I will be sure to check when booking future airbnb stays.