Lulu was very warm and welcoming from the beginning and throughout our stay at her flat. Her e-mails were friendly and helpful, and she was very responsive to our questions and concerns. It was easy to make arrangements for our initial meeting and we appreciated that Lulu met us at her flat to show us around. The description and photos of the flat were accurate, but don't quite convey what a cozy and comfortable space it was. We loved hanging out and relaxing at the flat in the mornings and in between outings throughout the day. The view from the living room windows was wonderful - we watched the sunset over the city, listened to seagulls during the day, and enjoyed the sounds of bagpipes in the evening. We also appreciated how Lulu decorated the flat, with her lovely artwork and treasures from around the world. The flat was in a perfect location for our needs. We walked everywhere we wanted to go, from tourist spots, to the University of Edinburgh, to stores, restaurants, and museums. There were lots of good restaurants within a few blocks of the flat, including a nice little coffee shop right down the street.