Charlotte was very welcoming. The directions were really clear and she let us leave our bags at the apartment when we arrived early. She pointed us in the direction of where we all wanted to go and when we got back to the apartment found that she had brought us bread, juice and milk, and there was a supply of cereal teas and coffees. The apartment was very clean and in an ideal location, just a short walk from the royal mile. Next time we visit Edinburgh we will definitely be going back to Charlotte's apartment!