Morag was very helpful and understanding when we had to cancel our booking due to our baby being poorly and later facilitated us rebooking once we were able to come. The flat itself is gorgeous and well located and the shortbread left for us was much appreciated.
Only one minor niggle. There was a slight issue with the thermostat on our first evening, Morag offered either a phone call or a visit from her husband to solve the issue. I accepted a phone call, however for some reason Morag advised her husband would come round anyway. I stated this wasn’t necessary as the issue appeared to have resolved itself already and mentioned that it was getting late. Morag effectively insisted, and said that her husband had already left and wouldn’t be long. What I hadn’t mentioned to her (because I didn’t think such a detailed explanation would be necessary) was that we were tired after a long car journey (it was after 10pm when he came) that we just wanted to get to bed, and that I was already in my dressing gown. I felt uncomfortable seeing visitors in my dressing gown and didn’t have time to get dressed again so my partner spoke to Morag’s husband instead. I understand they were probably just trying to be helpful but it did feel a little pushy if I’m honest, and as if what I was saying had gone unheard. We had a pleasant stay however and have no doubt Morag and husband did not intend to make us feel uncomfortable that first night.