Let’s be honest, we weren’t really lucky with this flat.
We did the check-in by ourself and had to find a key box near a door where there are literally 35 different key boxes. Of course we had some indications but the link they sent us with key box photos and check-in indications wasn’t working at all.
We had to call the host to check in because after having found the keys we had huge difficulties to simple open the door. Waited 20 Minutes by the phone in front of the door just to understand that the door was really tricky to open.
When we finally got in we discovered that the heater in the living room wasn’t working. It was obviously broken but I stayed again 30 minutes on the phone with the “host” to hear that they weren’t able to fix it during my stay. It was 14 C° in the living room during all my stay.
I’m tired of this kind of Airbnb where the “host” is obviously a call center that take care of dozen of other flats.
During our stay in Scotland we booked 4 flats on Airbnb. This was the only Airbnb plus we booked and clearly not the best. Yes of course the decoration are beautiful and the location is nearly perfect to visit the city. But little bottles of shampoo and clean bath towel doesn’t make it “Exceptional”.
Don’t understand me wrong, this flat is beautiful, clean and perfectly located. But I was waiting for much more for an “Airbnb plus”.