Joanne's apartment was very clean and new and in a great location. The area itself was nice (in a new area, college nearby, park across from the apartment building) and it was great having a Starbucks and grocery store within a 5 min walk. Joanne was so professional and made sure we knew everything that we needed to know about the apartment. The concierge was great and even held our bags on our last day while we got something to eat. I suggested a few extra things to add to the apartment (extra towels, bath mat, bar of soap/body wash, dish towel, tissues, toilet paper stand, and napkins - hopefully she adds these suggestions for future guests). Joanne was very helpful throughout the entire process. I would recommend this apartment to anyone visiting Edinburgh!