I felt very well taken care of. Jazz noticed the morning of that there was a new Google update that didn’t show the apartment in the correct spot. They let us know and had some friends who lived beside the apartment explain everything to us. They communicated to us regularly and gave us all kinds of information of things to do! There is no parking on the premises and we ended up paying $50 for 2 days parking in a nearby car park… The apartment was pretty comfortable and it had most of the things we needed. We used the washer & drying rack and that was great. The outside of the building was a bit scary. However, it’s in an amazing area and the neighbors are very friendly. We felt safe there. A person who lives below the unit smokes a lot and the only time you smell it is in the bathroom. The unit is two stories, and the bathroom is on the top floor. It was really quite a great place to stay if you are looking for a place near the Royal mile.