Appalling
We could not stay at this apartment. I was utterly appalled at the state of the accommodation. Firstly, graffiti on the entrance door, which when I complained to Rachel, she stated the door is regularly re painted as graffiti is an issue in Edinburgh, fair enough, but that was a lie as if you look at Google, the front door has exactly the same graffiti. The stairwell has rubbish dumped, it was broken furniture. The stairwell smelt of cannabis and was so unappealing. In the fiat, there was a hole in the wall, by the kitchen, the whole flat stank of cigarette smoke, even the open windows could not mask it. The bin in the kitchen was filthy. As was the fridge, the bin had yoghurt, butter and spread inside, obviously left over from previous guest. There was an opened pack of butter in the fridge! Enhanced cleaning???The toilet sink was dirty, the window ledge thick with dirt and mould, the lighting in the lounge, bulbs flickering plus one not working. The extra bedding for the sofa bed, the quilt had no cover, neither did the pillows, which were both stained, no sheets for the sofa bed, pillows were of terrible quality. Stains on lounge carpet, the door to the cupboard in lounge was held shut by the chair. I had to book into another hotel as there is no way we were staying there.
I informed Rachel, who basically called me a liar. The barrage of messages got so bad I muted the conversation. She forwarded me a text from her cleaner who admitted to leaving the open food in the fridge. So no enhanced clean at all!!! I asked politely for a full refund which was met by.. No
We were in the apartment for 10 minutes, we absolutely could not stay there. Absolutely disgusting. Do not stay here.
Advert by Rachel says next door to wine bar, there’s no wine bar next door, but if you like Lap dancing, strippers and girlie shows, there are three bars not 10 meters away from the accommodation!!!
False advertising and rude host.