Unfortunately our time at Robert's place got off to a very bad start as we quickly noticed that the apartment hadn't been cleaned before our arrival (dirty bedding on the beds, dirty towels, broken toilet, dirty bathrooms, etc ). This meant that we spent the beginning of our time in Edinburgh on the phone to the agency, telling them of our findings. We had to strip the beds and put other bedding on and the problems were not remedied until almost 24 hours later.
From the other reviews we have read, it definately didnt live up to our expectations.
To make matters worse, we would have expected to have been immediately offered a refund of the expensive cleaning fee as a gesture of goodwill, but had to request it via the resolution centre.
Once the apartment had been cleaned and the toilet fixed , we enjoyed our stay there and found the apartment to be well equipped, in a lovely neighbourhood with plenty of nice cafes/restaurants and well-located within easy walking distance to Edinburgh old town