My attempt to stay at Paul's was quite frustrating and unfortunately never occurred. After reaching his place I spent 20 minutes trying to get the keys that were left to work in the door (they didn't match the description & were the wrong keys). There was no response to calling, texting, and messaging him over AirBnb so I decided to eat dinner and give him time to respond. With still no response I tried calling his backup contact and they said they wouldn't help since it wasn't an emergency. Then while I was talking to AirBnb about the situation he canceled the reservation and never sent me a message of apology. I've been a super host and stayed at many AirBnbs so this process is not new to me. Mistakes happen but it was how he and his backup contact responded that was disheartening. Maybe it was a fluke, but important for prospective guests to know.