We were disappointed that the flat wasn't as clean as we'd have expected. Dirty crockery, dirty oven and oven trays, unusable pots, the toilet bowl hadn't been cleaned, and the duvet/pillows were stained and could do with being renewed. Host refunded us cleaning fee and said they will get new pots. Also there weren't any spare chairs , only 4, so not great that we could not sit down as a family. Host said he has ordered some extra chairs.