Laura does not live in Edinburgh but self check in went smoothly and problems were solved quickly and efficiently by text (What’s app). The Kitchen is small but was sufficient for us since we are on vacation and did not plan on cooking. There was no soap or shampoo available but there is a big Tesco across the road with everything you could need (including delicious whole cooked chickens). And since we arrived mid day were able to shop for our breakfast the next day. My one regret was that the tub stopper did not work so after days of walking miles up and down the hills of Edinburgh I was not able to soak in a bath