Renter beware!! Worst Airbnb owners I have ever encountered in several years of using Airbnb and VRBO. Truly the most irresponsible and non responsive Airbnb owners I have come across. No hot water for 4 days and 3 nights. Despite several attempts to get them to respond to personally evaluate the issue, they just texted information on how to reset the water heater in a closet. Also, the Wi-Fi was off more than on, large stains on the carpet leading to the apartment with large abandoned boxes and luggage in the hallway. As you enter the building you are greeted by several notices regarding break-ins and thefts from the apartments. We should have been alerted we were about to have problems when we read in their instruction manual if we had problems with the hot water we needed to reset and push a miniscule boost button located in a closet. When the husband finally showed up on the 3rd day he admitted in writing (and verified with Airbnb) that there was an issue with the shower temperature valve cartridge and would not be able to fix it because it was the weekend. (So be especially careful if you rent and incur problems on a weekend). Danni, the wife conveniently ignored the admission and tried to claim that we had turned off the power. They still can’t explain why after her husband left the apartment; we still had no hot water. They refused to compensate or refund any money even after Airbnb asked them to do so. I would like warn anyone using this apartment to be aware that these owners will not take responsibility or respond to any issues you might incur during your stay. As a final note you also might want to consider that most of their evaluations from previous renters are not verifiable. This one is.