Excellent communication from check-in to check-out. Vlada and Vasyl were very quick to come to our rescue when I got trapped in the bathroom! It was a funny accident! Hahaha! Anyways, if you are looking for a quiet and quaint place to stay in Scotland that's near the City Center, I suggest this place. But I think its worth mentioning that there's no wifi. It was no problem for us though because I have my data and at the end of the day, we all need a place to bathe and sleep after a whole day of exploring. 😊