The welcome we recieved from Jake(Lorens partner)was very welcoming. His instructions how to get to the apartment from the airport were very easy to follow. Also the tram from the airport was brilliant to get into the centre of Edinburgh and stops in the street were you need to get off to walk to the apartment, this was very conveinient and cheap. There is quiet a steep hill to walk up and down to the apartment and there are also a lot of stairs to the apartment so maybe not very practical for people who have problems getting around, but once your there the view over the city is beautiful and you can see the fireworks from the castle if you go during the Tattoo. The apartment was very clean and the bed very comfortable with lovely fresh linen and towels, tea and coffee was available and use of the fridge if you wanted it. Checking in was both friendly and informal Jake gave us a quick tour of our surroundings on the laptop and some helpful tips about buses and where we needed to go to see the attractions of Edinburgh which are plenty and use of the wifi. We felt happy and comfortable during our stay. Highly recommend it.