During my stay, we found the apartment clean and with easy access to plenty of shops and eating places with a bus stop just outside the door. But, the heater was broken when we stayed there and nothing done when we reported it. The safe was also locked from a previous guest so we were unable to use it and again nothing done when we reported it. The key for the front door of the street was not cut correctly and required fiddling to get it to work. The Instructions for access was a bit confusing, and the apartment only has single glazing with old sash windows which allowed a lot of the heat to escape and allowed a lot of street noise into the apartment, making sleeping at night time difficult.