The location is ideal, especially if you're new to the city. Once inside the lighting and layout are cleverly designed- it feels spacious and airy despite minimal natural light. The flat was clean and tastefully decorated. The beds are comfortable and have food quality bedding. Emma was in touch regularly to check we were prepared for our stay and things were going smoothly. Unfortunately a member of our group had an accident falling down the steps to a neighboring flat. Emma had heard about this from a neighbor and emailed me to check we were ok which was really kind of her. If you have small children you may find the steep steps especially difficult- they can be tricky with luggage but expected given it is a basement flat.