A nice place, but don't expect any quick help. I appreciate that there's covid and no one wants to be in contact with anyone, the key press works fine, once you've piled your bags up, dug out your phone, find the first code you need which actually comes second in the message they send you.
The coffee machine was out of water, no idea where to find staff or whether I was allowed to fill this up myself, which I would be more than happy to do, but was too scared to in case I broke something.
Room and bathroom were nice, clean and tidy. Ground floor right next to the stairs meant I heard everyone coming and going, so for a lot of money for two nights, I think you could keep having a look around I'm afraid...