Unfortunately I had to organise to have my booking cancelled after the first night, as no key to the communal door was provided and after 24 hours of being told a new one would be supplied, I was still waiting.
The host stated that the owner of the property was overseas, and he had to retrieve a spare key from an agent.
There was no apology, and a 5 hour wait for a reply from my last message trying to follow up on the problem.