Over my stay I’ve had several issues which had caused me to shorten my stay at your establishment here is a list of those issues:
• uncleanliness in the rooms, bathrooms, and showers
• Smell of unit 208 and not providing proper odor blocker despite providing railing for guests to put their used towels to dry this causing a musky mildew like Oder in the unit.
• what I assume to have been an extremely load party in the lounge area until 1:30am and lack of sound deadening to keep the folks who are just yelling relentlessly outside and in the lounge area for the entire night.
• Lack or in pod guidelines posted such as silencing phones during specified times as to not bother other guests (a roomy who was asleep had their phone go off for the entire night.)
• I believe there was a guest in my unit who may have contracted COVID-19 as he was essentially coughing up his lungs in bed at night and during the 22nd. On top of the lack of daily cleanings of the building this did nothing to relieve any worries that one may contract covid in this environment.
• from what I assume most of your staff is run by teenagers which isn’t the issue. The issue is the lack of responsibility that can’t be associated with hiring teenagers or young adults. Look I’m only 22 so I get it but it seemed like I had to wait at least 3-5min at the front desk to be helped past 7pm.
• I’m 5’6” and even I felt like the beds were too short for the amount of space given in the entire room.