When booking Garrys place we were excited to stay as I was visiting family up in Edinburgh but closer to the time we moved into tier 4 which made it illegal to travel and stay in accommodation unless for essential purpose. Garry refused to cancel which I think is completely unreasonable as he’s potentially spreading a deadly virus especially when other guests will be staying at his place. Upon arrival we were left waiting around to check in as Garry failed to send us the check in details which isn’t something you want when you paid a premium for an Airbnb Plus place. Also to note we paid a cleaning fee but we were told we had to wash the dishes upon leaving. I don’t understand how that can be justifiable