Comfortable and clean. Greg met us when we arrived and that was the only time we saw him during our trip. The bed was very comfortable and we were conveniently located about a 15 minute walk from Grassmarket. This stay is located at the top floor of the building without lift access. Most of Edinburgh is stairs and this was no exception LOL. There is a small closet in the room and Greg provides extra blankets and towels. We chose this location due to the fact that we were allowed to bring our dog and it was close to the areas of Edinburgh that we were planning to visit. Greg was wonderful and very prompt to answer any of our questions prior to our arrival. Would absolutely recommend for anyone visiting this area.