We stayed at The Bonnie Bide Awa' for the one night, the apartment was very well presented to a high standard even down to the small details like toiletries & the fridge being stocked. The location was perfect too. Certainly one of the best Airbnb’s I’ve experienced in those respects.
We did however run into trouble regarding the sleeping arrangements and it caused us a spot of bother for an hour on the Saturday evening. At the time of booking on Airbnb the listing stated that there were two beds (Master bedroom & air mattress), so we booked the place based on this information. On arrival though we couldn’t find the air mattress as per the listing. Needless to say this came as a surprise to us and the host when I got in touch! The host initially requested an additional direct payment to them for the air mattress to be provided on the basis that a third guest reservation was required. I could not see in the listing at the time any mention of having to request the air mattress, a third reservation required or an additional cost for it. So you could imagine my reluctance to pay an additional fee for something I thought was provided based on the information I had from Airbnb. Once this was discussed the host swiftly resolved the sleeping arrangement problem at no additional cost which was hugely appreciated. The rest of our stay was perfect after this!