The instructions we received were brilliantly detailed and as I was travelling over 200 miles with 3 children on my lonesome I needed as much help as I could get! The Apartment was beautifully presented and the children settled in so quickly, they didn't even miss a television. The welcome pack was very welcome and all the tiny instructions on things made staying extremely straightforward, definitely somebody had tested it out in detail a number of times. We had a lovely stay and it was a home away from home, I know people say that but it really was and I had some of the best nights sleep I have had all year, it was so so peaceful.