We only met Uwe briefly, but his assistant Diane was lovely! We corresponded many times prior to our stay to make sure that everything was set for our large traveling party, and it was! The flat was in the perfect location, not quite on the royal mile but it would only take 30-40 mintues to walk up to the Edinburgh Castle (that includes the time to wander in and out of the occassional shop!) We paid to park our vehicle in the underground parking which worked out conveniently. And from the flat you also get a great view of Arthur's seat, which is only a short walk away to the base. Overall this was the perfect place for my family to stay during our stay in Edinburgh!