Unfortunately, this was an unpleasant stay.
Eddie accommodated our early check-in request which was appreciated. However, there were many faults with this apartment.
- Broken bathroom doorknob. We managed to lock ourselves in several times.
- One half of the shutters in the en-suite bedroom did not close. They were painted over and essentially sealed open. We raised this issue on the grounds of privacy breach as we were directly opposite a large block of student flats.
- There were loose nails coming out of the floor by the communal bathroom and more in the kitchen.
- The en-suite bathroom emitted a horrendous smell. When inspected, Eddie's wife stated "I know what smell you're talking about". It was clear that they were aware of such issues prior to our arrival, yet did nothing to rectify them.
We had had enough by the end of our stay.
Based on the above, Airbnb awarded us a partial refund and compensation for our stay in this poorly cared for home.
Hardly exaggerated claims.