The room was gorgeous with excellent views and in a great location. Communication was great before and a little difficult on the Sunday evening we arrived when we had questions but on Monday was great again. Only issue we had was that one of my friends phones wouldn’t connect to wifi on day 1 but the rest of us had no issues and wifi was fast. My friend was able to connect on day 2 so it was okay. We were missing some towels when we arrived but didn’t know we could get them from a closet downstairs. overall would definitely recommend the place for an affordable stay in Edinburgh :)