This had the makings of a fabulous experience however was really quite stressful when it didn’t need to be. I have now seen a review which had already called out that the check in documentation was out of date, so the problems I faced were completely avoidable. The lack of a cooker meant I had to either eat out or use Deliveroo. Costs I had not planned for given I had rented an entire 4 bedroom cottage for myself and my two children. A working kitchen was essential. The lacklustre way in which the broken cooker was communicated the night before my arrival also did not help. I strongly encourage you to update your documentation, ensuring house access (side gate access wasn’t available / the gate wouldn’t close probably for over 20 mins, eventually after 3 calls to the support number I found we managed to resolve house access only to face WiFi access being equally as stressful when tying to join a work call we faced locked doors/incorrect connection data etc. Truly disappointed as I do feel had these issues not occurred it would have been a lovely cottage, stay and location. Regards Sandra