Ajm communicates well and responds quickly. The check in process was easy. The apartment is large, It has lots of windows and natural light. There are shutter type blinds to block out light for sleeping. We stayed during the military tattoo. Best location, avoiding the central crowds with a short uphill walk to the castle. The hop on/off buses stop near by, as do the Lothian buses and the tram is a short walk. There are restaurants, pubs and grocery stores nearby, and there was a farmers market right outside on Saturday. We had a great stay!