There is no shampoo/conditioner/body wash and only hand soap in one bathroom. The bathrooms (especially around the toilet and showers) and the carpets were very gross. The pillows were also very flat. The heating seemed to shut off always and somewhat randomly, despite putting the temperature up on the device. The shower backed up with black liquid twice near the biggest room and the sink in the en suite backed up every time the shower was on and the toilet was flushed. We also got the check out instructions the morning we left, we had an early train and had to scramble to take the trash out.