This was an excellent experience. First, throughout the entire process Paul responded to all inquiries promptly. Second, he exhibited great patience and understanding when we arrived later than I had promised. We had difficulty with our phone and couldn't easily contact him. Paul was very calm and courteous and gave no indication that he was upset by our late arrival. Third, one morning we had a plumbing issue in one of the bathrooms. I informed Paul in the morning and when we returned in the evening the problem was fixed. Again, Paul was quick to respond to our needs. A perfect host. The location was fabulous. Easy access to Grassmarket and Princes Street. Easy access to buses and taxis. The apartment itself served our needs. We needed a place to sleep and the 5 of us were very comfortable. One must be aware that there is no elevator, so you have to carry your luggage up 3 flights of stairs and Paul helped with that.We did a simple shopping for groceries so we could have breakfast in the apartment. That was a pleasant change from all the Scottish breakfasts we had eaten the previous 11 days of our trip. One morning I got up early, bought a cup of coffee and strolled the Royal Mile as I watched the city wake up. You can't beat the location of this apartment. This was the 4th trip to Edinburgh for my wife and me and certainly our best visit as far as accommodations were concerned. Great value for the money. I would definately stay here again.