Pros: Ryan responds very quickly and does well with communication.
Cons: The photos make it look much nicer than it actually is. The bed is extremely uncomfortable with the springs hurting you- would not stay if you have back issues. The washer and dryer had wet sheets/towels in it left by the cleaning crew for over 24 hours- Ryan said we could take them out to do laundry, but there was no where to place them but the floor- We ended up going to a laundromat instead. There was a smell of mildew throughout. Cleaning supplies/tools were left out and blocked our door when we came back after being out. The room door is partially see through and noise really travels through it. The front door is near impossible to get unlocked- took us at least 3-5 minutes each time to get back in.
Biggest Con: The description has inaccurate distances listed. When I booked and at the time of writing this it lists 15 minutes to the Edinburgh Castle. The fastest we were able to walk there was 25 minutes (we are young and in shape). Online maps says it is a 28 minute walk there. It also lists a 7-10 minute walk to the Scott monument when in reality it is 16 minutes. I wish I had known this when I booked.
Overall: I would only stay here as a last resort.