We arrived very late so wasn't able to meet Ellie personally, but the communication was very clear and Ellie replied every messages promptly and was very supportive. We had very good time enjoying the apartment. The space was even better than the pictures told. The location was very good as well, if we wasn't stay in this apartment we probably wouldn't visit Dean Village and River Leith, which were both very beautiful and relaxing. Overall, I highly recommend anyone stay here to explore Edinburgh.