Brilliantly located, very attractive, comfy, clean room. Very clear, accurate, prompt communications about check-in, cleanliness and check-out. The host was quick to ask if we'd arrived, sympathetic about our delay due to a cancelled train, and sent a follow-up text next morning. But we had no hot water that first morning, and got no reply when we reported it: it felt as if the cleanliness survey took priority over hot showers. Fortunately the water got fixed, so a reply came in action. Communications were also imperfect in the listing: it said breakfast was included, but it wasn't. We found out before staying, but only because we checked following a message recommending a nearby cafe rather than giving details of breakfast. Breakfast is gone from the listing now, but was a factor when we booked. There was a generous discount at the ace nearby cafe; that would've appealed equally if listed. If not for the issues described, I'd give 5 stars all round: good value even without breakfast.