Joan is a very good landlord!!! I didn't know how to close the curtains in my room at 1am and Joan came to the flat within 20 minutes to help me close the windows! (It was a very small thing to do and so late in the morning) but she took it to heart and I was really impressed and grateful! In addition, she had snacks and milk for us, which was very thoughtful. All in all, highly recommend the stay, the location is great.