Andy is amazing and super accommodating. He really wants his guests to have a great stay and the staff at hotel are friendly. I loved the feel of a historic building mixed with modern touches like keyless entry via app to access room. There is also hand sanitizer at the front door for guests. The room was very comfortable and included coffee/tea/sweets upon arrival. Excellent shower. Great WiFi if you’re working. Highly recommend this place if you’re in Edinburgh!