Jamie was easy to contact when needed, and quick to respond. The apartment is in a nice and quiet area, it's about 10 mins to Princes St. There are bus stops 5 mins away if you want to visit other areas. The apartment is quite basic looking but has the amenities you would need. Bed was comfortable. Good WiFi . I'd recommend you add a bathroom mat. We didn't use it but there is what looks like a good hairdryer and also an iron/ironing board.