This flat was nice and was clean when we arrived, it's located in a great spot for public transport to get to most tourist attractions. A major letdown however was that the shower suddenly stopped working after our first night and as we were staying for five nights this was a real issue! We had to use the sink to was ourselves!! I did get in contact with his support team and after some back and forth none of their suggestions on how to fix it worked. Since we were only visiting the city for a few days we really didn't have time to mess about with something that wasn't our fault and they didn't seem like they were about to suggest sending someone out to actually look at the thing we just left it to enjoy the rest of our trip. However when we left I'd sent them a message to inform them it was still faulty and should be looked into and received no response at all not hugely surprising as I could tell over the phone they weren't exactly competent and knowledgeable about the property the girl on the phone said something odd about how her photos of the flats facilities were blurry and she couldn't tell if something was a tap at the shower to turn it on (it wasn't). Anyways we made the best out of the experience and the area it's located in is lovely.