Gill was very welcoming and easy/quick to communicate. The room is big with a nice en-suite, tiny fridge and kettle with tea and coffee (but no milk). The room was pretty warm even with the window open and only being 18 degrees outside. The apartment is located over the hill from the centre of the new town, so a fairly steep walk up hill to town, but there is a bus that runs regularly. It’s a lovely quiet neighbourhood with nice bakery, cafes and wine bars just on the corner.