We had to stay another night in Edinburgh so we due to train strikes, so we booked Richards flat for a night late the same day as check in. It was confirmed but when we wanted to check in we couldn't get a hold of Richard for hours. apparently he didn't see the booking. Eventually we got in but when we tried to wash our clothes the washer leaked water.. We really had to go but when Richard came home he offered to wash our clothes and help us with that, we appreciated that.
The bathroom doorknob fell off and there was.a sort of temporary solution, so we had to be careful with that. There was no soap, but when we pointed that out he brought us some.
Other than that we really liked the place, really big and cool flat in the heat.