Overall a good stay. Booked this place for 3 nights for my boyfriends 25th birthday surprise. However..
Before booking this place I wanted somewhere which would include amenities such as ironing board, iron, tea, coffee etc. Hence why I booked this place as these were stated.
Although upon arrival there was no iron, just an ironing board and no coffee, just tea. As we had all our clothes packed in our cases, an iron was a big ‘must’ on our list as we were travelling for a special occasion and therefore were going out for dinners etc each evening. I messaged the company on the first afternoon we arrived regarding the iron and coffee not being in the apartment. We received a message back stating where the iron should be (next to the ironing board) and that once we had finished the coffee it would be up to ourselves to replace it. (Completely fair enough if that was the case..) however we hadn’t been given any coffee in the first place and the iron was not located anywhere in the apartment having looked thoroughly before asking them. After waiting a further day for a response we were told that an iron and coffee pot would be brought to the apartment. However this was a little too late as we were there for 3 nights, and having messaged them on the first afternoon of arrival, we didn’t receive these amenities until the evening before we left. Disappointing since we were blamed in the first instance for not having looked properly for the iron and being told to replace an amenity of which we never had in the first place.