First impression are inportant and our first veiw was disappointing. Trash was all over the front lawn, the entrance was very dirty. It appeared to be blood on the floor leading to the apartment. The interior of the apartment was fairly clean. Not enough hand towels and we tried to get hot water in one of the showers but it did not ever get hot. No place to hang clothes or enough hangers. Joseph was nice and friendly. He provided coffee which was good.