We had a lovely warm welcome from Duncan, and a great explanation of how everything worked in the apartment. There were some lovely personal touches (we loved the shortbread, treats in the bowl, fruit, wine and fun cereal :-) ). The flat was lovely and clean and very comfortable indeed (it felt like a hotel experience). The location was fantastic too which made it easy to pop back for meals with our young child. It was so kind of Duncan to assemble a travel cot for us and also a high chair, for which we were very grateful. We would throughly recommend a stay here!