First there are 80 steps to climb to get to the apartment. That should probably be mentioned in the ad. The bigger issue was that the shower door had been removed and wedged between the bedroom wall and dresser. There was no way to replace it. The shower drain was also completely clogged which caused the shower basin to fill and overflow in less than 10 min. There was no plunger in the apartment for us to try to move whatever clog was there. The knob in the shower was also broken making turning the water on and off as well as changing the temperature very difficult. The place also doesn’t match the pictures. Pics were clearly taken a long time ago when the place was new and didn’t have cracks in the foundation and flooring missing in the kitchen. Brendan, the “host,” only sent automated messages and asked that we contact the management company for all issues. Wildly unhelpful.