Gill was very responsive.
points to note:
1. when we checked in the cleaner was there halfway doing her job....but she left soon after. she had told us that she needed another 45mins, however 20 mins after we arrived she just went off. she vacuumed, but didn't mop the floors as she said she would. nevertheless, we vacuumed the house again.
2. not a big issue, but the vacuum dust compartment was full.
3. also, the dryer, you have to be aware that after 3-4 drying loads, you need to clean the filters and drain off the collected liquids, as the machine will not work.
4. all kitchen, dishwasher, laundry soaps are provided. which was a big sigh of relief for us.
5. the master bath shower head cannot support itself, we had to tie it to the pole so that it does not flop over.
6. also, when we requested for extra soaps n garbage bags, it was promptly sent.
7. quite near to a tesco express and many eateries nearby.
thank you Gill