Disappointed from check-in to end. We arrived with high hopes of what this apartment was going to offer. First hurdle was check in. You have to go to a different property about 5 blocks away from the apartment to get a key from a lockbox. Not sure why the lockbox couldn’t just be at the apartment. Then you have to workout how to get into the building as it is secured. No where in the steps did it mention how to do this. Called their support number and the lady on the phone also had no idea. After about half an hour we figured out how to get in with the grey fob. Not a great start.
Then we finally got inside and the view from the apartment is stunning. This should be the only reason you rent this apartment because in all other areas it lets you down for the price
Kitchen
Utensils were dirty and had food dried on from previous visitors. Only one frying pan which is looking tired and scratched. No tongs to flip things either. Then the dishwasher doesn’t have a cutlery drawer so you have to place the cutlery precariously on the bare drawers and hope they doesn’t fall off whilst washing. The hob extractor was thick with mouldy grease which dripped down on our food when it got hot from boiling water below. In addition, the whole apartment lacks any kind of antibac spray and cloths. Something we have found standard in all airbnbs prior.
The bath also doesn’t work and the plug just lets the water drain out. Something which I saw other people complain about but thought it would have been fixed but it hasn’t.
The bed is also two singles pushed together so it’s uncomfortable to lay down on in the middle. The duvet also didn’t have a sheet on it so it was scratchy and made us question how they were cleaning and drying it in between visitors.
You are also not provided with any hand towels. So be aware your bath towel will also have to dry your hands after using the loo or cooking in the kitchen.
The blinds are also all broken and tied together with cable ties. Overall for the price you’re paying it’s a rip off and wouldn’t recommend. We thought this was going to be a luxurious stay but it made us question how clean the place was. Especially during a pandemic.
We did contact the host about this and they offered to come and clean the apartment again but we were only staying a couple of nights. Overall we were really disappointed with this stay and would only recommend it to people who want the view over the city/or the hosts make some significant improvements for the price they’re charging.