We had a lovely stay at Mel's place, which started with a friendly greeting from Anne. It was a lovely apartment, with thoughtful touches- there were even a few age-appropriate toys left for our infant daughter to play with that she absolutely loved (and made it easier for us to enjoy the delicious biscuits that were provided with a hot cup of tea)! The location is fantastic, with everything you need nearby and buses on your doorstep. We really enjoyed checking out the local shops and eateries.
We only used the bed in the master bedroom, but that was very comfortable and as described. Everything was clean and pictures were accurate. The only thing we might note for anyone looking to book is that though the building does indeed have a lift, initial access is up a number of steps, and from our experience and what others in the building mentioned, the lift is out of order fairly often (whilst we were there the lights weren't functioning even though Anne had reported the issue before we arrive). This could be an issue for anyone who definitely needs the lift and/or is nervous about such things.
All-in-all we had a fantastic stay at Mel's place, and wouldn't hesitate to book it again.