Karen was amazing. So lovely and accommodating. This place was central you only need to walk outside and you are lost for choice of where to walk & what attraction to see. Clean, very comfortable beds and she even allowed us to keep our luggage there when we went on a 5day tour. Very grateful for this. Amazing views and it was very homely. Cereal, coffee & tea was provided. Would definitely stay again. Yes there are about 3 flights of stairs to get up there but for this apartment and views, worth it!