We book at last minute due to a cancellation at a previously booked place. Oli was very quick and responsive and allowed us check in right away, the only problem is he’d forgotten the place hadn’t been cleaned since the last guests stay weeks ago, though he was able to sort it out for our stay, we had to wait 3hrs+. For a 4star nightly rate, I would expect a 4star standard. Oli did not offer a discount after I requested one, neither did he make contact to see all was ok.