I preface this review by stating that I have been in communication with the owner and I hope she will sort out these issues prior to any other guests staying at her place.
My wife and daughter arrived before me and my son. In the flat, they found 2 small hand towels and now bath towels. After contacting Abbey, they were put in touch with the flat caretaker, who eventually fought additional towels to the flat, after making my wife send pictures of the 2 towels in the flat.
There was no shower gel/soap provided. The response from Abbey was that the listing states no toiletries provided. Her listing only states that shampoo is not provided. We had an expectation of some shower gel or soap being provided since we were paying nearly £500 for a 2 night stay.
Lastly, while the rest of the flat was very clean, the showers were disgusting and covered in mould. I have provided photos to Abbey.
These issues aside, the flat is in a great location, has parking, was clean.
I would certainly not discourage anyone from staying here, but would encourage you to confirm that the mould in the showers has been removed and that an appropriate number of towels is provided. And bring your own shower gel.