Whilst this is a stunning apartment visually, we were truly disappointed on many levels. Having met you Catt & David on a previous stay in your lovely Grassmarket apartment (Which I would give 5 stars), I know how much you will be disappointed by this review, I don’t like leaving negative reviews either though feel I have no choice as our visit to Edinburgh was compromised by the accommodation, not the warm cosy romantic bolt hole we had hope for and believed it was.
Visually it is stunning, but the feeling of neglect and a lack of attention to detail in practicality and guest comfort was startling. Arrived to an icy cold, dark apartment, a bunch of dead flowers to greet us, not withering, dead. The flowers for previous guests when fresh must have been a nice touch,to us it just showed contempt or at best indifference to leave dead flowers for us. At £250 a night we could have had our pick of any luxury apartment, anywhere in Edinburgh, end of November. To not have someone prepare the apartment for our arrival to remove dead flowers or switch on some heating and lights made us feel an inconvenience. £80 a night would be a fair price though the cold and dead flowers would still have been an issue at this price. We considered leaving. I don’t get it, your stunning Grass market apartment, city centre, spacious, more comfort during the Fringe Festival was just £180 a night? -why is this apartment further from centre at the quietest time of year significantly more? Space was an issue, though we knew it would be, on a stay of more than one or two nights would have been difficult. There was also an unpleasant smell, in the living room coming from the immediate left as you enter, drains? boiler? It never left during our stay. At the price too, to not have a fresh 50p pint of milk to have a cup of tea which would have so welcoming. Shops being a considerable distance away this would have been appreciated. It took us 6 hours of literally being frozen to the core with heating on full before able to remove our coats. Our first night wasted, just too cold. not able to shower to go out and too cold to relax in.