The apartment is well located, at walking distance from the old town, and has all commodities for a family of four. We’ve had few problems with the company that manages the unit.
A)	The checkout time in the instructions was established at 8:00am when in the site it is clearly stated 11:00am as checkout time. After complaining about that, they sent a message modifying till 10:00am saying they could not make it at 11:00am because “there are procedures in place due to specific reasons” (??). I believe the checkout time shown in the site should be the only one valid, until it is modified.
B)	They were very slow in reacting to our messages. We contacted them several times asking for a solution related to the oven that did not work. They tried to get the problem solved remotely with no success. They would not send someone to the apartment to verify and find a solution. After contacting them during three days and realizing they were not able to solve the problem, we finally gave up. As a result we did not have an operating oven during our stay.
C)	Also, the apartment was not well cleaned, particularly in one of the bathrooms.
Other than that, everything was fine.