Charlotte's place is amazing. Initially we got some problems with the heating system, but Charlotte was very helpful and responded quickly to help us with that. She even came within half an hour to help us to sort things out. After that the whole stay was pleasant and smooth, and Charlotte checked on us to make sure everything was okay, which was a nice touch. The flat itself is excellent, exactly as shown on the website, and warm during winter days. The location is central with great pubs and restaurants nearby. Thanks Charlotte again for hosting and oh, also the shortbread left to us upon our arrival, which was so nice. Highly recommend this place to anyone visiting Edinburgh.