Carl was there to meet us when we arrived and was extremely welcoming and accommodating. He went out of his way to make sure we had everything we needed, even offering to provide an additional mattress and camp beds with bedding. There was milk, bread, and some other things there when we arrived tired after a long drive. The flat is absolutely gorgeous - beautifully decorated with spacious well appointed rooms and high ceilings. Everything you'd need and more. The surrounding area is full of all kinds of shops, cafes, and restaurants - everything you would want is nearby. We would definitely stay there again!