I wasn't able to use this apartment due to catching covid. I was disappointed that Tom did not let me move the trip as he said it was too short notice to let out again, despite the holiday being at an off-peak time and I found dates which were not booked out in the future and was willing to pay the extra. I was further disappointed when despite sending Tom a message to say I wasn't going to be coming, he still sent me a message on the final day to thank me for coming and said I left the apartment clean which felt very insensitive to receive while isolating at home and having lost money on a trip. I won't be booking with Tom again.