The location is wonderful and there are very clear check in instructions. If you struggle with stairs this isn’t the place for you to stay as there are a few sets of stairs.
There were a few issues that arose during the stay and they were addressed or will hopefully be addressed. The building is an 1800s building so the plumbing is old and there was a plumbing issue in the shower. Before booking, I would have a conversation about the shower plumbing and ask if it’s been resolved or what to expect. Also, there was a lot of dust so they sent another person to clean, which was very kind of them. The areas I pointed out they noted and are going to address for the next stay. The internet also didn’t work but in the terms you can’t hold them responsible for that so be aware of the terms before booking. Ultimately people were kind, they did listen to me so a pleasant customer service experience. Just be aware it’s an old building and some issues may take a long time to resolve so ask for more details before booking.