Annette was really friendly, communicative, and helpful at all stages. Generous provision of hot drinks, breakfast cereals, fruit and snacks.
The location was good for us as we were visiting family nearby, but a little off the beaten track for central Edinburgh (although the bus stops right outside and walkers have a great off-road path into the city).
The room was spotlessly clean, although, for our personal taste, we felt it would benefit from the removal of some clutter that has accumulated since the pictures were taken