We enjoyed our stay here in general, the place is large and the beds are really comfortable, we slept well. The location is good, there are some nice coffee shops around the corner and the train and tram stations are just a few minutes away. Check in was easy and communication was good.
The place, however, could use some maintenance. The drain in the shower/bath was semi-blocked and drained slowly, we were told that the maintenance team would be sent but never heard anything else and the issue remained. The biggest problem for us was that the internet was extremely slow (provided by a 4G modem) and at times unusable. Mobile reception is very poor there so it really needs a wired connection.
Overall, a decent place to sleep if you’ll be out and about all day in Edinburgh.