Catherine was very welcoming and helpful. The flat is extremely light and decorated lovely with lots of green plants. The bed is very comfortable and big. The flats location is amazing, being only a 15 minute walk into town. It is a very nice walk with lots to see on the way. Living room/kitchen is good chill in after a long day of exploring. The day bed is fab. Catherine's email communication was spot on and she was very easy to get in touch when we arrived so it all went very smoothly.