Communication was great. Appreciate Matthew's gesture of checking in if we got to the flat safely as we arrived at 2am. Flat was cozy, we felt at home. The mattress was so comfy we really had a good nights sleep! It was a 1 min walk to Portobello beach, it was amazing we can get there without the hassle (me, my hubby and dog are water babies). Enjoyed our stay very much :)