Duncan was readily available by phone and text so met us at the property on lady Lawson. He had a list of things to do , places to eat and all emergency numbers so we felt very connected if we needed help Luckily everything was great and the only assistance we needed was a number for a cab when we were leaving! The flat is cozy and very clean and a very short walk to the castle. This was my first airbnb experience and I was very pleased.