We were there for one night and really needed to do some laundry. Unfortunately the washer was unplugged and we couldn't plug it in ourselves. We tried to get Jane to fix it, for hours but she wouldn't, she said we should be able to pull out the washer ourselves which we couldn't. She finally gave us a compensation but never fixed it.
Otherwise the flat was nice and big, never used the kitchen but the beds were comfortable. Great location for us, close-ish to town and close enough by bus to the beach.