My husband and I went up to Edinburgh for my birthday weekend, which coincided with the Queen’s passing.
The apartment was exactly like the photos, the bed was comfortable and the location was great.
I was disappointed with a few of the amenities and the lack of response and then back and forth that the host wanted to do after we checked out and I provided feedback.
The front door. When you grab the keys from the lock box, there are general instructions to the apartment but we weren’t expecting between the front door and the apartment door to be a locked door that looked like a private apartment door. Maybe it’s because we are American but it was a surprise to both of us, who have travelled.
There is a Nespresso coffee maker but no coffee pods. I happened to have some in my bag from our prior stay in London but plan on buying pods at Tesco if you want coffee in the morning.
After our stay (and an unresponded to message), the host stated the TV was a smart tv. We turned the TV on and received an error message stating “weak signal”. We reached out to the host but never received a response. The lack of response was more annoying than the lack of TV. With the Queen’s passing, most of the streets around the flat were blocked off to traffic and had designated crossing parts. With no access to local news, we spent some time before leaving trying to plan a path to the train station.
The hosts response was that they have hundreds of positive reviews (note that I am the 25th review) and I’m just hard to please. That may be the case but I would expect basic amenities that they claim to offer to be working or available and if not for the host to be responsive.
Prior to the hosts response after we left I would 100% recommend, now i would say 80% recommend.