Suzanne was so kind, helpful, and fun to talk to that it was hard to believe I wasn't staying with a longtime family friend. My room was so spacious, and the bed was even more comfortable than the other reviews had led me to believe. The location was good--a nice quiet neighborhood, right next to Arthur's Seat. I walked all around the city from there. As for the lack of a shower, bubble-baths are much more fun anyway after a long day of exploring Edinburgh. I would rather stay with Suzanne than at any hotel.