Despite not living locally, William was a great host when it came to communication, answering questions and going out of his way to make things easier for us when it came to checking in and checking out. When we did have a slight issue, William's team did very well in getting someone to come out to fix it. The flat is on the ground floor and the outer door has a special door opener, so it is ideal for anyone (like my elderly mother) with accessibility worries. It also has a walk in shower. It is spacious and the living room a nice space to hang out in. But its real strength is in its location - a quiet street in the very nice area of Morningside, and incredibly handy for bus routes into and out of the city. We would certainly consider staying in this flat again as it was ideal for our purposes.