Had a lovely time in Edinburgh at Katrina’s place - it was in a great location for some places (plenty of nice bars and restaurants) however most of the places we wanted to be were in the other side of Edinburgh. Overall the place was pretty clean, spacious, and well-equipped for our stay, although the one sachet of shower gel provided was nowhere near enough for 2 people for three nights, so you might want to bring your own! Katrina was friendly and helpful with any queries, and check in was a breeze, which we both really appreciated. One unfortunate event however did put a dampener on our trip - we were awoken one morning by plumbers coming to fix some work; this was work that had been scheduled for 6 weeks and we weren’t informed once. When this was queried, Katrina said their records showed that someone had tried to contact me a couple of days before checkin but failed (?) yet we had been communicating via AirBnB quite a bit. It is also confusing that they did not try to communicate this with us again if they knew we weren’t informed… This meant that, for the morning, we had plumbers in and no access to water / kitchen facilities, which did interrupt our day quite a bit. While Katrina did apologise and I understand that maintenance work is vital, I believe better communication is needed, especially when it is so disruptive. It would maybe even be better to not have let the apartment out for that day?
Despite this, we had a lovely time - Edinburgh is a beautiful city and I am sure that for future customers everything will be fine (as it was sorted during our stay!).