we returned to the flat on our second night to discover a power cut. We phoned Campbell who informed us that the electricity was delivered via a smart meter. "This has happened before and the instructions to fix the problems are frankly bamboozling." Nonetheless he set about trying to unbamboozle us through the phone and in the pitch dark. It did not work. "What do you suggest I do?" He demanded. "We suggest you come and fix it," we replied. Somewhat grudgingly he appeared. It transpired that there were insufficient funds in the meter to switch on a single bulb. "Apart from sleeping, we've only been in the flat for around two hours..." "Well," replied our Campbell, "I don't know what you used when you were out..." Well, we certainly didn't use the washing machine/drier or electric fire because they didn't work. Finally, Campbell fed the smart meter and scuttled off. "What do we do if it happens again," we asked his departing back. "I've got a taxi waiting.." was his response. We had a fast cooling Thai banquet waiting but what did that matter? a nice enough flat but a host who came equipped with an arrogant, patronising and contemptuous attitude to his paying guests.