Although the apartment itself was as advertised, the approach to it was far from luxurious. The stairwell leading up was very bare and dirty. the stairs are were littered with cigarette butts and stained and the walls in the stairwell were also unfinished, stained and very dirty.
The whole approach up to the apartment gave the impression that the building wasn’t family friendly, and we didn’t feel comfortable staying there. I wish that the host had advertised this earlier, as we wouldn’t have booked it if we knew the full picture in advance.
We decided not to stay due to this cleanliness issue, and upon cancellation the host only refunded 50% of our last nights stay even though we didn’t stay there at all.
As per AirBnB support specialist, “the host did not agree to issue additional refund since the issue is outside the commercialized space.”
That being said, we felt that the space was definitely inaccurately advertised. Would never expect an approach like that for an apartment costing 450 USD a night.