If there were 10 stars, I would give 10! Everything about our experience with Victor's place was excellent. After booking, we had some issues with our travel plans due to the airline canceling our flight. We had to rebook on a different airline, which changed our arrival and departure dates and times a bit; and Victor was very accommodating in tweaking our dates. And communication with Victor was great - he responded to every message I sent quickly. The directions for check in were clear and easy and we were able to access the apartment keys and the actual apartment with ease. The apartment itself looks grand from the photos and it did not disappoint! It is such a beautiful, comfortable place to come home to after a day of sightseeing, etc. The location is so central and walkable to everything. The tram for the airport is basically right across the street. Victor was such a gracious, present host. He checked in often but not intrusively- just the right touch! When I mentioned to him that we had checked our bags in at a local hotel, due to landing earlier than expected and not having access to the apartment until 3 pm, he made arrangements for our bags to be stored on the day of our departure (if needed, which we did not because we had an early flight), locally at a discount. He is very thoughtful and helpful! Hopefully, we will be back in Edinburgh again; and if so, I wouldn't even consider looking at a different place!