Eleanor was amazing! During busy festival time she met us in Grassmarket as we drove closer to Lady Wynd, had tea and biscuits ready to make upon our arrival, found us free parking for our first night and showed us where it was (literally), and told us where to buy groceries nearby. (for our 2nd night we went to Castle Terrace car park, which is nearby and costs about twenty-five pounds to park daily.)
Eleanor is very warm, welcoming, responsive, and lively!
The place is larger than it seems in photos. Excellent location if you want to be close to Edinburgh Castle, Grassmarket, Royal Mile, and Greyfriar Kirkyard. Very comfortable. Several guidebooks available to assist you in selecting what you'd like to do while in Edinburgh.
Dryer isn't the best at drying clothes but Eleanor was upfront about that and gave us tips on how to best dry our clothes after washing them. Shower worked well. Kitchen well stocked with cookware and flatware. Very nice amenities. My travel companions and I would definitely stay here again.