Kate was there to welcome us to the flat. We were having difficulty finding the street-level entrance but she spotted us from the balcony at the back of the flat. The flat is almost exactly as it is in the pictures (except that the furniture in the living room is a bit differently organized now). The sofa bed was quite comfortable and easy to open or close (very little effort required). The location of the flat is perfect - you can walk to most of the attractions in just a few minutes, and there is a direct bus to Ocean Terminal (for the Royal Yacht) from right outside the flat. Our hosts were very accommodating - we were able to leave our bags for a short period after checking out, which helped immensely.