The place is as described which was great.
We had an issue with our heating on the first night, which was very frustrating. A few messages back and forth with Rebecca and didn’t really help. We had already tried all the things she suggested. I had sent her a photo of the boiler, and she didn’t alert me that it was off. Being from Australia, I has never expedited this. The place was 12degrees and we had our 11mth old with us. Also there is no curtains in the living room and all the windows are very drafty.
Adding to this, I messaged several times prior to arriving, requesting a cot, to receive an answer 2 days before arriving. This didn’t give me enough time to get one. Also, the beds were uncomfortable. Ours were 2 singles put together, not even a topper or zipped together. I woke several times being stuck between them.
Further to this, there were several automated messages, with the same information being sent, without responding to questions. Very frustrating.