We were very disappointed by this accommodation.
When we arrived, the keys were not in the lock box and it took nearly two hours for someone to get them to us.
When we entered the flat, it was clear that the cleaners had not come - the bed was unmade and there was a pile of damp towels in the bathroom.
The "service" managing the rental sent a handyman to change the sheets.
He left all the dirty linens in a pile on the bedroom floor. I bagged them up, myself.
I also had to clean the bathroom sink, tub, and toilet so that could use them, as they could not send a cleaner until the following day.
If it had not been so late by this time, and we had not been too tired to schlep our things back across town, I would have booked alternative accommodations.
Also, the bed is not comfortable, being hard, with springs detectable just under the cover.
The positives:
Lovely location, not too far out of the way, with a bus stop across the street, and a charming cafe and a great pub (with a lot of gluten free food!) just across the way.