Arrived at 5pm. Difficult to find due to darkness and directions stated a bar as a focus point that no longer exists.
Unable to get entrance key to work. Tried telephone number, no answer. Kind neighbors let us in due to me trying a buzzer at a time.
On entry heating not on, had to override radiators.
Contact finally made to inform me lock was "stiff" I could not open the door at all. Despite numerous attempts by my companion and I.
Numerous free lateral flow tests provided, but no milk and only decaff coffee. I realise this isn't an essential but for busy travellers on a one night stay it may be a nice welcome.
Them found someone's t-shirt on the floor. Informed host.
In the morning used the shower, lovely however the tray filled up quickly to make a nice footbath too.
All in all. Clean, cosy, tidy...once you get in.
Could do better. Definitely.