Perfect location and lovely, clean apartment. Excellent shower and fully equipped kitchen, t.v. had Netflix and regular channels. Clean linen was at hand and there was washer/dryer facilities in the building. We found this apartment really handy for seeing the city as it is within walking distance of most central sights and museums and the Edinburgh Bus Tours route goes from outside the front door for further away attractions. It's close to some really great restaurants (Hemma's bar and restaurant and Henderson's are a 2 min walk). The Scottish Parliament and Holyrood Palace are also a stones throw away. We didn't meet Nikki in person but we had no hassle in getting the keys or getting settled. She was always on hand to answer any queries we had by phone. There is a stunning garden located on the ground floor that we weren't aware of before arriving which really added to our stay as it was a nice escape from the busy Royal Mile. The check-in/out times weren't flexible but we were able to leave our bags in a nearby Art Gallery. I would certainly stay here again.