The staff was very responsive and accommodating. We had a few hiccups and each person we spoke with was willing to help and assist. Location is great. Not in the crowd but close and convenient walk. Layout of the place was great. There was a cute little local bar right next door for a quick drink at the end of the night! Our issue was the level of cleanliness and comfort of the beds and couches. They need a good steam cleaning. Beds sagged and had springs poking through. No mattress covers and only a flat sheet was laid over the mattress which was stained and very bumpy. Beds creaked. If you just need a place to be in and out, it’s great. But of comfort is what you are looking for, this may not be the place for you.