Emma always gave me prompt response before I arrived.
And she was really flexible to meet my request owing to my late flight. Even I checked in at about 00:30, she still stayed at her living room waiting for my arrival. She also treats her guest as friends, you can just be yourself and get fully relaxed when staying at her house. And she is really talkative and kind. I really had a good time there. If I come to Edinburgh next time, I must book for her room again!