Yvonne was traveling so we were met by her caretakers (John and Gill) who were easy to work with, efficient and friendly. They gave us a full rundown of the place when we arrived and were responsive regarding check-out, etc. The place looks exactly as pictured and has the extensive and mesmerizing view of Edinburgh as described! It was warm, comfortable and an excellent location for getting all around the city. Coming from San Francisco, we found the hills to be modest and easily manageable with some carry-on luggage in tow from the train station, though it is ~5 min uphill walking at a moderate pace so that could be more of a problem with any physical limitations, heavy baggage, etc. We used taxis a couple of times to come back from various locations and they were able to pull up right near the flat, so that's an option as well. (there are still a lot of stairs to get up to the unit) Overall, we had an excellent stay and would definitely recommend the unit to others. You really can't overstate how amazing the location is. We enjoyed wandering back late in the evening along the Royal Mile after the tourists had cleared out, with the castle torches burning in the distance and a bit of mist in the air. Felt like we had a movie set to ourselves!