Charlotte was wonderfully welcoming: very warm, informative about the flat and also about Edinburgh. Very informal, efficient and friendly.
However, we were concerned by how expensive the flat is for a one-bedroom flat. By chance we happened to speak separately with 2 other local people who rent out flats and each were surprised: they each though the price was good for a 2 bedroom flat but overpriced locally for a one bedroom.
This being said though, the flat is beautifully if neutrally furnished and very comfortable.