Joanne's place was really well located for where we needed to be, really clean and well equipped. Great value, particularly as we had 6 people staying, which didn't feel crowded at all! All the check-in etc. is done by Airsorted, we didn't actually meet Joanne or have direct contact with her. It's probably been a more impersonal experience of Airbnb that I've had for that reason, but that was fine with us as we got exactly what we needed from the place and we knew Edinburgh well already. Thank you!