Bad experience: Awful experience with this Airbnb. Arrived at the location and the keys did not work in the door (lock completely jammed). Called the hosts who told us there was only one set of keys so they couldn’t do much and patronisingly asked us “if we had tried turning the door knob”. Left us outside for over an hour before anyone helped and just shockingly rude responses from hosts. A few things were different from what was stated: we couldn’t access the outside area, there is only one sofa (no armchair) and the TV is on the same side as the sofa so you can’t watch TV from the sofa. The hairdryer also didn’t work and the toilet is at the entrance of the Airbnb (opposite side of the flat to the bedroom). Not a great experience but location was good.