Eleanor was a very attentive and responsive host, the place is perfectly located beneath the gorgeous old castle, walking distance to so many sights and handy to stay in with a young family if you don't want to eat out every night. The only notable for us was if you are a non smoker (like us, with a baby), the smell of previous smoking guests hangs heavy in the air throughout the apartment and will get into all your clothes, bags, lungs etc.