We stayed for 4 nights and had to switch rooms due to a loud malfunctioning fan. The first room was not fully cleaned - the trash in the bathroom was still there from the previous guest and there was no toilet paper. The registration desk staff was unable to resolve the loud fan or provide a new room until 2 nights later. They also made it clear they were not the same team/ responsible for reservations when we asked if cancellation/ refund was possible. These are student dorms and not meant for tourists, so I guess don't expect too much.