The flat is located in an amazing neighborhood with shops, restaurants, and many of Edinburgh's attractions just around the corner. It was spotless when we arrived and Joanna came during the middle of our stay (she made sure we were out and about as to not disturb us) to refresh the bed and bath linens and just do a once-over of the flat for cleanliness. She always responded quickly to any needs we had as well as giving some really great advice on things we shouldn't miss while in Edinburgh. There were little touches too that made the stay so nice like fresh flowers and sweets waiting for us when we arrived. The queen sized bed was a god-send. The full size refrigerator too. In the end our trip was 10X better because we rented the flat versus staying in a hotel.