Joe was great! he let us do an early check in so he saved us from carrying the luggage for a few hours! in general lines the flat is great, with a great location and quiet! The only but.. we experienced a bit of cold and we were'nt allowed to put the heating on!and the main room is great, I snore.. so I had to use the other one and the mattress was'nt good .. small tips to improve hehe. thank you so much. Anyway those are small thing , we would recomend It to everyone!!