I received my email with easy to follow directions and instructions for collection of keys. We did not arrive until 9.30pm but found the apartment easily and it wasn't far from the train station. The room was exactly as it looks on the photos and was nicely decorated and clean. There were tea and coffee facilities, a toaster, a fridge and breakfast bar with cutlery and crockery for 2. It had a good shower and nice bathroom. It is our first time using Air bnb so we were a little worried but it was a good first experience.