In general, and in my opinion, the flat had too much stuff from the family currently living there. Felt like we kicked them out to come stay. Did not feel comfortable nor like a carefree vacation rental. We have stayed in countless airbnb or vrbo’s and have not felt I kicked someone out to stay a few days. Further little things like there was a floor towel but no hand towel in bathroom so I had to hunt for one in the closets. We are not used to the wall heater units but I read in the book that the heaters would automatically come on and so when one of the bedroom heaters never came on , I just assumed it was broken and I had no heat! Very cold in that room! Did not know you need to twist the little knob on bottom of unit to turn it on. The hand soap at the sinks had a few drops left inside the bottles. Should absolutely have been thrown away and replaced with a fresh bottle. The shower experience was awful. Sorry. My daughter went in and had a heck of a time getting a steady reasonable temperature. She ended up aborting the shower. I went in just to figure out how best to set it, and was so disappointed in the little trickle of water that came out. Really very low pressure and little flow making it a rather unpleasant experience. I could not find any China plates so ended up using plastic kids plates. So that’s some of the disappointments. We checked out early and into a hotel so we could feel a bit better about our stay. Hope that is helpful feedback to improve your experience.