Thanks for providing such a lovely apartment! This place is brilliant as it described on the profile! The furnitures and development look very new and clean. I really like the layout and the style of this apartment. My family and I enjoyed the time spending in at night. It’s quite quiet all the time and also it’s close to central, so it’s easy to get access to the tourist attractions and also have good rest. Everything in the apartment is perfect! However, I think the communication should be improved as I often can’t get the effective reply. The first day I tried to call the number provided on the attached file to ask for the extra duvet, the one who answered the phone sounds impatient (she kept interrupting) ...this was a little bit uncomfortable actually. So even after that I had some heating problems, I didn’t want to call this number anymore. So I just messaged on Airbnb. The staffs on Airbnb tried to help but due to a little bit late reply we still can’t use the heater in the end (James messaged me at night before the day we checked out, but due to my personal reason I couldn’t have phone call with him at that time).Fortunately the duvet is quite well, and we spent most of our time outside so we are ok with it. Really appreciate and recommend everything in this apartment!