I find it hard to say much positive with regards our experience. The big "no no" for us were the used syringes in the shared hallway. This is unacceptable and as a result we walked away and booked a hotel elsewhere at great expense.
Pre-stay, Matteo was very informative and check in was very easy. I did message Matteo to explain we were not going to be staying having found the syringes. This was as a courtesy so he could view for himself. There has been no response since that message on 22nd September.
As a new member of AirBnB this has really clouded my opinion.