This was my first disappointing stay with air B&B . I travelled from London to Edinburgh and arrived around 7:30 , I quickly got in contact with the host saying I had arrived and he was very quick to reply which was great . When I arrived at the flat there was dirty dishes in the sink , the bathroom towels had been strung across the floor and bed used and also the bed had been recently slept in which made it clear to me there had been no cleaning since the previous customers . The host was understanding and offered me another apartment which I accepted however he didn’t explain it would be a 40 min walk out of the city centre however I had no where else to go so I went only to arrive to a flat with an empty key box with no key to be found . Quite honestly at this point I felt very unsafe as a young female alone in the dark outside of the city with practically no where to stay for my weekend I had planned . At this point the host was not helpful with any resolution so I asked for a full refund which I got however due to not having anywhere to stay so I ended up having to get a coach journey home in the middle of the night . I would book with these apartments again due to the huge lack of organisation and being aware of what guests are staying where .