> Accuracy
- The wifi didn't work for me
> Communication
- David gave me good advices regarding activities in Edinburgh when I asked him
- I received too many automatic messages from David
- David didn't answer me when I asked him about equipment problems I faced
> Cleanliness
- Very clean apartment
> Location
- The neighbourhood is very noisy especially at night
- Lots of pubs, restaurants and shops
- Near all the historic sites
> Check-in
- Self check-in, very convenient
> Value
Too expensive considering my experience
- Bathroom: I couldn't take a hot bath because of the lack of hot water delivery and I had a bad experience using the cheap quality electric shower with a low pressure and fluctuating temperatures
- Kitchen: the kettle was broken; I was unable to make coffee (no coffee machine)
- Noisy apartment: regular noise of falling water day and night
- Nice bed and sheets