Millie was a great communicator both before and during my visit. She also has lots of materials and books about Edinburgh and Scotland for visitors and a neighborhood-specific notebook that was very helpful for finding restaurants and nearby attractions. The neighborhood is mostly quiet, but was a bit loud on Saturday night when the pubs and clubs let out (I think this is to be expected in a city).
The flat itself is very charming with ample space and great style. I especially appreciated the well-equipped kitchen, which made preparing breakfast and lunch a pleasure. There is a wonderful collection of books for bedtime reading and rainy days. I found the large bed to be very comfortable and the bathroom was just fine with plenty of hot water.