This Airbnb is located in a great location in one of my favorite cities, which I was excited to show my family, but it never lived up to its potential, making it that much more disappointing.
The description and many other reviews are quite misleading. For example, both the showers and bath do not work well: one shower upstairs has not worked in nearly 6 months and it doesn’t sound like it will be anytime soon based on the response from the host and other reviews. Additionally, the downstairs shower is clogged and the bathtub immediately drains.
Nearly all the beds are broken. As soon as I sat on my bed one of the cheap wooden slats broke. My husband gently laid on the other side and one of those slats broke. So be prepared for a very uncomfortable sleeping experience. The bed on the first floor is another slat bed and those broke as soon as my father sat on it. We ended up moving the mattress to the living room so my brother in law could sleep on the floor. So really only one working bed! That means 3/6 of us slept in broken beds or on the floor.
As for the living room, the chaise is broken and cannot be sat in. The rocking chair nearly crumbled when we sat down.
The medieval winding staircase to the flat on the fourth floor is charming but completely unsuitable if you are traveling with elders or have an exceptional amount of luggage.
I don’t believe the host has visited the flat in a very long time, because, while eventually responsive and apologetic 10 hours after messaging her, she seems out of touch with the state of the place and in no rush to fix anything. She mentioned passing along our feedback to the management company, but I emailed them too and never heard back.
We cancelled our reservation immediately the next day and the host was very understanding and gave us no issues, which was appreciated.
If you are staying for one night and not planning to spend time in the flat, the location is great. The bones of the space are wonderful, but the flat is too good to be true. Unfortunately, cleaning, basic upkeep, and maintenance on simple things like showers and functioning beds leave much to be desired. You will spend more time finding another hotel than actually enjoying Edinburgh, which is what we did.