When we arrived at the apartment, we were not greeted by the host as expected. We tried to contact Uwe prior to arriving and again once we arrived. Eventually (after leaving a message with him and air bnb) he got back to us and apologised, explaining his assistant had forgot to prepare for our arrival. We waited about 20 minutes for him to arrive and let us in the property. We left our luggage and he asked us to come back again so the apartment could be cleaned and ready for us. When we came back he was again very apologetic for the inconvenience and had bought us a fruit bowl and drink to say sorry. The apartment was lovely, very comfortable beds, amazing view of Arthurs Seat, two bathrooms so we didn't have to fight for a shower! We would definitely stay here again but next time keep in better contact with the host to make sure there is someone to greet us at check in time.