Because of the self check-in and all the instructions we didn't had to ask for anything! There was only an exception when our locker wasn't working so Mike was very thoughtful at the very moment we called him asking for help! He was very handy with some tools he had there at the house and worked instantaneously!
The apartment is 20 minutes far by bus from the centre but is a quiet neighborhood!
Mike was very professional and we hope to stay again there when we have the opportunity!