Generally, we had a positive stay at Bright Royal Mile Apartment. The location was great on the Royal Mile (though, the flat was on fifth floor and therefore fairly many steps).
The flat itself was good and fulfilled all of our demands.
Karen responded quickly to all our messages.
The biggest minus was the shower which had an electric heater and therefore the water got cold after 1 minute. This is not what I would have expected from a Scottish apartment but maybe this just is the normal standard in Scotland.
All in all, my family had a great stay at Bright Royal Mile Apartment.