The bed is comfortable, but is very low to the floor. I found the flat to be quite cold and had to e-mail Gerrard as to how to put heat on. It seems dreary in the flat, no art work or personal touches. You do not have access to the lounge and the dinning room is in the center of the flat with no windows, so you only have your bedroom to hang out in. A plus , you do have a lock on the door. There is a lack of toiletries and you only get 1 large towel, 1 little towel.