Having read the other reviews of host Jonathan and his listings, I was surprised that my experience with him was starkly different. Communication with him was challenging because he hardly replies to messages, requiring several prompts before he replies, which could take days.
We were told to look for a grey-coloured main door for our check-in, however after looking around for some time, what was supposed to be a grey door turned out to be an unpainted brown wooden door instead. not a big issue. but the problem arose when a painter came to the house unannounced the next day while we were out, they came in without notifying us earlier, and left the main door ajar for the paint to dry while we were out.
apartment had a number of defects, which was not a big issue for us. carpeted room was stained with what seemed like wine. while the defects didn't bother us at all, they were communicated to Jonathan at our check-in, just to avoid any doubts and potential issues, but again, no response/acknowledgement from him.
on check-out day, we were facing issues getting back to the apartment in time and had texted Jonathan ahead of time to inform him that we required his understanding that we may take an extra 30mins or so to get back. no response. problems arose when the cleaners got to the apartment.
All in all, the experience would have been much better and more well-facilitated if the host was more responsive. I'm afraid I have to say this was by far my worst experience with an Airbnb.