Eva went above and beyond welcoming us into her home. She communicated with us frequently and explained the best way to get from the airport to the apartment. When we arrived, she gave us a run-down of the city, the best places to see, and when to see them. She had a map waiting for us! She recommended restaurants and bars, and a free walking tour (which was awesome). There was a tray of water, with coffee and tea, in our room that she refilled every day. The bed was very comfortable, and the apartment was very clean.