Meh. Mediocre. 3/5 as while the stay was decent enough, overall it's too expensive given the normal items that were missing and/or shoddy execution. Keep in mind that as there's several dozen apartments the pictures posted will most likely not reflect the flat you are staying in, although; it'll look fairly similar. There's no blankets or pillows in the flat, save for the bed duvet & pillows. The wall had bare sheetrock exposed with exposed screws from a patch job (clearly cut square sheetrock). The TV was put on a non-swivel/extendable mount in the far left corner of the room while the sofa was placed in the center of the room (makes no sense). The 'eating table' was half the size you'd expect it to be; two plates plus glasses would just about fit, forget about working on the table. While minor there's no wine opener. The couch was a bit stained & definitely worn (possibly too much so). No shaver/toothbrush outlet in the bathroom. The good thing is the bed was comfortable, although; they didn't use a fitted sheet for the bed so it kept coming undone. The location was great but honestly, for the price, it would have been better to just get a regular hotel. Sadly the marketing for this company is better than the actual experience. The 'chat 24/7' feature on their website & app did not work despite trying multiple days in a row. I'd be hesitant to try them again given my overall experience.