Lisa was very friendly and helpful and accommodating with arriving and leaving times. She also gave us some good advice on what to do while we were in Edinburgh, as well as giving us our space. The neighborhood is in a great location! Loved the area we were in- close walk to both Old Town and New Town. The only thing that did not wow us was the slightly stale cigarette smell. But we opened our window and were fine. Other than that- our experience was incredible! Would totally stay with Lisa again.