I have given a 3 star. I have removed a star for not having an WI-FI, Wi-Fi is a basic requirement. Another one star for the room being so freezing cold. I was almost dying of cold in a very cold day and the heater was not on.
Now coming to the given 3 star, one star is for the proper communication, another one for the smooth check in and the last one for accepting my request for early check in.