This property is not well managed. When we arrived the internet didn’t work and it took nearly 24 hours to resolve. The problem wasn’t technical, they literally just let the internet run out and didn’t pay to refill it. Why wasn’t this checked before we came? Why did this simple issue take so long to resolve?
The cleaning wasn’t thorough. We had to ask for the house keeper to clean it again as soon as we arrived. There were crumbs on the floor and the couches.
The laundry machine didn’t work, it would start and turn off a minute later.
The check in was confusing - they never specified where the lockbox was located and it was in a pretty weird place that took us a while to find.
Overall, a total mess. Gorgeous apartment but the property management company is completely negligent and doesn’t know what it’s doing.