Lily is a welcoming, easy-going host. The bed and pillows are supremely comfortable. Although the room doesn't have heat, the electric blanket and duvet made it very comfortable. The bathroom and kitchen are heated and available for your use. The climb up to the third floor via the stairs with a heavy suitcase is a bit daunting for a 65 year old, especially as the stone stairs are worn from many centuries of use. Very interesting tenemant-style building.