Sherie was away during our visit, but Reaz was very accommodating and kept the place in great shape. The room is beautiful and very comfortable. We had a great time! It wasn't in the description, but the upstairs bath is shared with another air B and B room. It wasn't a problem for us, but just keep that in mind when planning your stay. Also it's a shoes off household to keep the floors cleaner. Overall, the place is clean, cozy and very central. It was easy for us to get to the bus stop, grocery store, and town center. Also, the kitchen comes stocked with complementary tea, coffee and hot chocolate! Would definitely recommend this place. We lucked out!