Lots of lovely little details (travel guides, novels, games for children, toiletries provided, kitchen basics such as tea, coffee, salt/oil/vinegar provided), nice decorations. The apartment seems to have been refurbished recently, but unfortunately the bathroom wasn't included in that and is merely acceptable while the rest of the flat is quite nice. We chose this place over a few others because it has a bathtub, but unfortunately on arrival the bathtub seemed so old (with a few stains that are more due to age than a lack of cleaning) that we ended up only taking showers. We also had a problem with the boiler turning off again and again. On the first evening it took an hour to get the emergency hotline to tell us that someone was coming over, which was quite annoying (no hot water and no heating in December...). In the end, the owner's husband ended up coming over to the flat for three evenings in a row to turn the boiler back on, which he always did promptly. On the day before we left a plumber came and fixed the problem which apparently wasn't possible earlier. We were also offered a refund of about 15% without having to ask for it. So all in all, they really did all they could but it still wasn't the best experience. If it hadn't been for this problem this would have been a four- to five-star-review.