Abdul was super quick on communication and really helped us out of a difficult spot where we needed accommodation for 3 night starting immediately from the point we contacted him.

Positives:
- easy check in with the key box
- helpful guidance on parking
- great location, 10min walk to tram stop to city; 30min walk to the zoo too!
- clean and comfortable beds
- nicely presented overall

A few things could be improved and Abdul has said he will sort.
The overall description as ‘refurbished’ suggests a higher specification than we found; you would not expect the cracks in tiles etc and items not working/faulty.
Bathroom was a bit smelly
Kitchen: fridge freezer: items left in freezer and not clean; fridge didn’t work properly and whole unit wobbled
Seating: only a small dining table with two stools; nowhere for family to all eat.
General deeper clean in cupboards needed.
Living room: smoke smell (butts outside window)

Despite issues we had a good stay.