The location of this flat is great and spacious enough for a small family. Excellent communication prior to arrival and during stay. Very comfortable bed. Edinburgh is very walkable from the flat and there are buses and trams nearby if needed. The view of the castle is lovely. There were a couple of problems in the flat that occurred during my stay and the attention to correcting them was very prompt. I much appreciated the lift. There were a few negatives: there was a lack of working recessed lighting throughout the flat - a condition that I hope will be fixed before the next guest arrives. I didn't expect to see as much wear as there was on the carpet or in the bathroom... for me, it went a bit beyond "lived in". Also, some of the cookware was damaged and unusable - a circumstance that I'm sure will be corrected before the next guests come to stay so that meals can be prepared if desired. These issues are the reason that I was unable to provide a higher rating as they impacted the comfort of my stay.