When I sent them pictures of the black mold, Altido responded by saying that if we were willing to vacate the flat for 12 hours they would put sealant on the mold and it would dry and then we could go back. This is not a proper mold remediation. That they would even suggest such a thing speaks so poorly of them. Apparently black mold is a somewhat common problem given that there is a lot of old plumbing in Edinburgh so I would say anyone should have serious concern about renting other apartment with Altido’s name on it. Remember
Altido housekeeping essentially stole from me as well.