Good little place in a fantastic location. The location alone absolutely sells this flat - a stones throw from the castle and in the old town.
My only constructive criticism would be:
- The location of Keybox. The shops in the location video have ceased trading and the box is a few streets away from the flat. This makes it confusing. I called Evergreen properties twice and got voicemail on both occasions (4:15pm). However, when I messaged via the app (Air Bnb) I got a very rapid response from Denise. No idea why the location of the box differs from the rest of the rental flats in the block who have their key boxes outside - maybe security? If the keybox location doesn’t change, maybe a video walking the route to the box from the flat would help others.
- Some cleaning issues:
1) human nails found in the lounge upon entry.
2) body hairs in the bathroom before we used it.
I hoovered the rooms on finding these as it could easily be rectified. Would just recommend a more thorough clean before occupants come into the flat.
- The shower and sink - drain very slowly and the shower almost overflows. I note others have picked this up.
- The area around the sink could be wiped down as there’s toothpaste splashed down around the area. A quick wipe would get rid of this and make it look much neater.
- Window in the lounge/kitchen remains open a fraction. Again, others have picked this up and it remains unresolved by management. A draft comes through the property.
- Woodwork around the window in the bedroom is partially broken which made me apprehensive about opening the window. This needs to be fixed as we go into summer.
- Pegs in the hallway by the door are falling off and need to be re-screwed into the wall. They cannot be used in the current state.
- The communal area of the block is sad. I’m not sure what the leasehold/freehold/management set up is, but the communal areas are not aesthetically pleasing and appears unkempt. I appreciate that this isn’t the owners fault and is likely to fall to another organisation/person/agent.
But, the bed and bedding were very comfy, the location was great, and the flat itself was well kept overall. I’d stay again for sure and I would recommend. I’m just being picky as if these little things were addressed, the place would be perfect!