The details... To start they had provided a few hello goodies and then that’s where the effort stopped. The flat is in a great location. The host was responsive to my concerns, I had to request a linen change the first night we arrived, of which they did promptly the next morning. It was our opinion that for some reason or another the sheets had appeared not clean. They responded to the request and changed next day (thank you). The pans that we used were not clean so of course we cleaned ourselves prior to our use. The carpet in the unit is very stained and rough looking for obvious reasons (it rains always). perhaps they could install alternate flooring. The main bedroom has a big water stain in the ceiling from an apparent leak, the kitchen did not have some basic items like salt, pepper, or sweetener for coffee. Bathrooms came with hand soap no travel shampoo or any body type soaps. We travel extensively and stay in all types of accommodations . We would not stay here again not because it was so terrible but definitely not worth (value) a return. The Details always Matter.....