Location is amazing. Place had plenty of room for 2 couples. All the amenities you could want for a weeks stay.
The place were nasty dirty. Dirty dishes in the dishwasher, toilets had not been cleaned and left with cleaning soap in them. Bedlinen and pillows smelled bad and had seen their better days with stains on that would not come out when laundered. Paint peeling in the bathroom you could see the ceiling had water damage and last day we stayed there my husband were in the bathroom when water came pouring down from the ceiling right over the toilet. Fridge and freezer nasty dirty. Clearly the place were not maintained.
I contacted the agency and they did respond by sending someone over that did the dishes by hand ??? supposedly cleaned the toilets and left a bottle of wine. The bedlinen that i complained about they did nothing about . The carpet were so nasty and stained they really could not do anything about. Shower were running hot and cold not a consistent temperature. We were offered to only pay for one night ( we arrived late ) and get refunded for the rest however we were booked solid for tours the 4 days we were there and unfortunately had no time to go looking for another place. when I spoke with the agency I felt they were a bit snarky in the end. Anyway were contacted by the owner the last day who told me they had a repair man coming in to fix the ceiling. At that point how was that helping us! He also offered us a discount should we come back.
I thought that was very nice, however when we come back to Edenborough we will most likely opt for a nice clean hotel.