The flat was roomy and gorgeous, with, of course, an unbeatable view of Edinburgh Castle. Check in and out was easy - Aileen and Angie were very communicative about when and where to meet us when we arrived. Flat had tea, coffee, fresh milk and welcome shortbread - perfect after coming in from the cold. Instruction booklet was very helpful, and flat was spick and span, not to mention very nicely decorated. Wish we could have stayed longer, and can't say enough about how great our stay was! Location was great as well - we literally went up two flights of stairs to Edinburgh Castle, and everything else was usually a 5-10 minute walk away. Highly recommend!