Lisa seemed very nice but we only spoke to her for a couple minutes and never saw her for the rest of our stay. The room looked a lot bigger in the photo but as we only needed it for sleep it was fine and nowhere to put your clothes as there was heaps of cupboards but no room to put anything in. The apartment itself is very old and creaky and the hallway in is very smelly. The best thing I can say about it is the location, as we just walked everywhere. I really would have liked a lock on the door as there are other people staying there and you do not know anything about them and I worried about leaving my belongings in the room when we went out.