We found the place very easily and it was great getting the tram from the airport into Edinburgh and only a 10 minute walk to the location. Trystan was out of the country but really lovely young girl behind the bar at the Paradise Palms, with pretty pink hair (sorry don't know your name but loved your hair), took our bags in so we could go out and about until checkin time. When we checked in Cam, lad in the bar, showed us the accommodation, explained keys and was really helpful. The bar was a great start to our evenings, and we had lunch at the "Lucky Pig" one day. Everything was great, staff in the bar and their friendly, helpful attitudes helped make the trip a great one. I will be back!