Assean was out of town for Christmas when we got there so we didn't get to meet him in person, but he was very kind, responsive and clear on chat! He left a tasty shortbread to try and the room was nice and tidy. The bed was super comfy and the location was perfect for going in to the center and there were more than enough things nearby for if you don't want to get too far! Even though it wasn't really the place for us as it was shared with too many people and only one bathroom it was still an amazing stay and if you don't mind that I'll recommend this place!