Our reservation for this 3 bedroom apartment was to start on Saturday. We were in constant communication with the host representative during the afternoon. On arrival (around 8 pm) we were told to go to a place to get the parking keys from a lock box. The keys were wrong and they told us to put the keys back and go to another place. We kept going from one place to another only to find out at 10:30 pm on a Saturday night that they could not find the key. We contacted Airbnb from 20:30 pm until after midnight only to find out they could not get another place for us. Hotels were full all over. Horrible experience. Do not recommend Altido at all.