The room was really clean and though basic, served perfectly for a short trip in edinburgh. The staff were really friendly and quick to respond, even late at night (i had a last minute enquiry about checking out and they got back to me pretty quickly even though I called them at 11pm). There was even tea offered at the reception counter on a cold day which was a nice touch. The shower cubicle is a little small though, so bigger framed guests might want to take that into consideration. Overall it was a great stay!