I arrived late due my plane 2 hours delay;
It was 7 degree and rain outside; All I wanted was finally to have hot shower and go to bed;
But the house was very cold, much colder then outside, 5 degree maximum;
I tried to get it warm, but the system did not work at all; Ice water and incredibly cold inside with no possibility to switch the heater on as the system didn't work;
I had to message the host and in an hour I finally got a response asking to send the pic of the boiler, which I did immediately;
Only at 5 in the morning after 5 hours later i got You tube instruction how to fix the boiler; It took them 5 hours to send me the instructions! All these time i even could not wash my hands normally not to mention the shower;
All i could do was to collect blankets from both bedrooms and tried to get at least some sleep since i was really tired after two flights;
In the morning I had flu and you tube instructions); Great! I just came to fix the boiler; Anyway I had to follow you tube instructions and finally it worked out, the house got warmer and i went to the shower where in 5 minutes the hot water was finished;
I wrote to the host again asking him to send handy man to fix the problem;
Stayed home till 10.00. Nobody came
So I went out; Do not know if smb came or not, the system still did not work properly;
So all two time i had to fix the boiler all time myself to keep the house warm and to have the hot water;
Have to say tt Airbnb team was really helpful and responsive and finally i got the partial refund from them, though i would definitely prefer good stay instead of this;
After all I could not recommend James place to anybody unless you are willing to be freezing and to walk 30 minutes to the city center;