Really disappointed and can't recommend. It is such a small thing but it really affected my stay as I was in town for business and this was just weird.
I stayed for 4 nights and I was only supplied 1 roll of toilet paper, when I kindly requested where I could find an additional roll I was told I would need to purchase more.
(I would not have booked if I had known this was the 'hospitality' I would receive)
I know you said that this is usual, but I have traveled extensively, and not once have I been without or even denied toilet paper. Soap? sure, bring your own. Toilet paper? I would have assumed it would have been an essential covered in the listing.
I sent them links from Airbnb forums, did my research to see if I was being out of line thinking toilet paper would be included in the listing for the duration of my short stay especially since it wasn't like I had used 3 rolls and requesting more, and they hadn't stated in the listing that you will only be provided 1 roll of toilet paper, regardless of duration.
I simply got a response, albeit fast "sorry you feel this way"
I am sorry you valued a 50p roll of toilet paper over guest satisfaction.
Would never return.