Yvonne was an excellent host from the moment we booked. We had some unexpected circumstances related to our flight and she was absolutely amazing about it, even requested a refund for the first night we weren't going to be able to stay because our flight in Amsterdam was cancelled and rebooked a day later. Yvonne provided suggestions for activities, checked in regularly to see if anything was needed, and we felt like we made a new friend without even meeting her in person. If ANYTHING came up, Yvonne responded any time day or night. She made our daughter's graduation from the University of Edinburgh a delight. You won't be disappointed if you book Yvonne's place.