Upon arrival and while Karen was away, we were welcomed by Jan, and Kobe, the friendly resident dog. Jan provided the amenities and instructions for our stay and then proceeded to give us a walking tour of the area noting the shops, bus stops and local eateries. Karen returned a few days later and reiterated the amenities of the flat and kitchen use. She made herself available and open to questions, especially to our being foreign tourists. Though compact, the apartment was cozy and comfy and accessible as needed, with easy access to local shops and transportation. Good location and close by bus to the city center. Friendly and helpful host.