Front door lock is difficult - ask for instructions because I would never have worked it out on my own. The amenities list is misleading, the kitchen is only available for storing food and making tea and coffee. I don’t know why that list includes baking tray, cooking utensils or essentials because cooking was not allowed during my stay, even though I had bought groceries and planned the trip accordingly. Bath tub had no plug while I was there. Don’t know if Monica was having a bad week but she seemed very flustered, asked me to leave the kitchen while I was preparing sandwiches for two minutes, and I felt extremely unwelcome.