Instructions as to location and how to access apartment were accurate and easy to understand. Location was extremely central and therefore ideal for our needs. Caroline was helpful in providing useful information in advance of our trip in terms of ideas of things to see and do, and where to eat which was very useful as we had a young child to entertain.
Apartment was as described, I only had two observations 1) it's clearly a property that is aimed for the rental market vs. bring someone's home and hence its functional rather than homely, and 2) it was a little scant on linen: towels/tea towels and some crockery. That said it was perfect base for a weekend in Edinburgh and whilst there was definitely an increase in noise on our Saturday night it wasn't significantly disruptive. I would happily recommend and use again.