Yvonne always responded to emails very promptly. When we had an issue with no hot water, she immediately told us what we needed to do. We were able to walk everywhere without taking a bus, although there is public transportation for anyone who doesn't want to walk 15-20 minutes to get to the tourist areas. There are plenty of pubs/restaurants near the apartment but we found it more relaxing to have some quick meals at home. The Iceland store on Easter Rd is so inexpensive for everything you will need. Coffee, tea and basics are provided by Yvonne. Good value, safe neighborhood, great host.