We had a wonderful stay for the most part. The communication was quick, the apartment was relatively clean and the location was a few minutes walk from the HayMarket stop on the train or bus which was super convenient. We did have an issue with the heat and water heater going out in the evening and middle of the night but it was quickly fixed the next day. I will say it was a little unsettling that the apartment doesn’t lock from the inside and while we were home two men from maintenance just walked in and that was definitely not okay. Our kids were recently showering and sleeping and two men walking in to that was inappropriate. Also, we weren’t sure where to empty the trash at the end of our stay. But overall it had what we needed and the location was decent so we did enjoy our stay.