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Paula is very nice and always available for any doubt you might have!
The house was very clean and nice.
Reasonably close to city centre. Walking took us about 40 min, but you can take several buses down the road and arrive in about 20 min.
For 2 people the flat is perfect. In case you are more people, I would not recommend it.
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The building entrance and surroundings feel a bit scary at night, maybe with some maintenance the impression would be different.
Be aware the flat is in the third floor and there is not elevator, in case you have walking difficulties.