Good communication and easy check in/out process. However, the damp in the basement was to a level that i think is actually quite dangerous. We've all come away with a sore throat and laboured breathing. The single dehumidifier was being emptied twice a day while we were there, and it was still very damp in the air. There was a lot of black mould on the ceiling of the shower room and the whole apartment smelled as a result. I'm genuinely sorry to write a review like this, but i was quite upset that the quality of stay differed from the pictures on here and the name "Opulence Luxury Living" - our experience was a complete antonym. It's misleading and a false representation of the premises. Two of our 8 guests refused to stay there and booked a hotel in central Manchester to avoid it.