First one star review I've given.
Booked accidentally and Jacksonheim not helpful to cancel (reached out within a couple minutes of suprising notification that we had a reservation). I realize its a non-refundable booking but clearly it was made on accident.
The DACK app they mandate you download for entry/deposit was not working during check-in. So we could not get into the building/apartment. Several calls to Jacksonheim (with disconnections and tech issues on their end) later we were finally able to get in.
The unit photographs well for the AirBnB listing but furnishings are low quality. Sofa-side table is falling apart, as are bedside lamps, for example.
One bedroom is loud during the night - can hear people from outside, trucks unloading, street noise, etc. at all hours of the night.
Did not expect perfection but this is worst AirBnb experience I've had in many years of use.