Charlotte was a great host - very helpful and proactive about contacting me to assist with check in etc
Couple of minor issues - some rubbish left in the apartment and no toilet roll / shower gel as advertised which was frustrating but on speaking with Charlotte she was very polite and seems this may have been an issue with the cleaners which she will correct in future.
All in all good value accommodation and deceivingly big apartment perfect for our needs so will still use in future.
Beds were very comfortable with brand new linen and pillows which was nice!
Thanks Charlotte