The service provided was excellent. My issue with the apartment related to the bed in main bedroom, which was so soft and uneven, I was scared of waking up with a back injury, it really needs replacing. The other issue are the doors, which for some reason have elasticated chains always closing them so you are forever opening the door or trying to keep them open. This just became tedious. We only had one set of keys, which became complicated. There were issues with the microwave, toaster and shower, which Winston immediately attended too (again super host) but I would prefer on my vacation not to have any issues at all.