We stayed as a family, for a local function. Overall we enjoyed our stay however could see vast room for improvement which has reflected in the 3 star rating.
We had initial communication issues when it came to checking in, and didn’t receive details until 4:45pm, my parents had arrived at the property for the check in time of 3pm, after a long journey this was frustrating.
The overall cleanliness of the kitchen and bathroom could be improved and with the high cleaning fee I would have expected a much higher standard of cleanliness, the bathroom looked as if it had not been cleaned upon our arrival especially the shower, and there was a lot of dust / cobwebs around the house, there was also a panel missing over the basement stairs which was a safety issue for my children as they could have easily fallen through it.
We had a few problems with the appliances , after 10 mins the screen on the tv would go blank.
The toaster was faulty, and there’s a lack of cups / cutlery etc for the amount of people the property can accommodate.
Overall the property is spacious and in a good location, but room for improvement in management, cleanliness and maintenance.