We had a family gathering in this apartment on New Years Eve. We received instructions that it was strictly no parties so we were quiet - until the evening - when we realised there was a big party taking place upstairs in the one bed apartment also owned by Winston, the owner.
We were ok with this at first, until we realised there were about 15 teenagers on the landing, fighting, smoking, trying to open our door - it ended up being a nightmare. OK we thought - they'll calm down around 2am which also would have been fine. At 4.30 we'd had enough - shouting, door banging, loud music - it went on and on and on.
I messaged Winston and got an immediate reply saying I should call the police (I didn't) but the music stopped. The door banging carried on and on. I believe the party was hosted by someone from Winston's family (his son?) and I have asked for compensation - we paid £550 for a night where we were unable to sleep at all. Plus the apartment is not luxury. It's ok. It needs work. Quite like a student house in my opinion.
I am still waiting for compensation.