Abukar, I really don’t like to leave a negative review as I know this is your business but I am genuinely utterly horrified that you think your flat is acceptable to host guests.
So First of all I know you don’t own the building so it’s probably out of your control but the building is an absolute shambles, it’s not appropriate for Airbnb it’s so off putting knowing you’re staying in a building full of mould, holes in the walls, smells very strongly of weed and the whole outside is covered in piles of rubbish.
The flat itself is SO unclean, to the point we dropped our bags and left straight away and stayed out as long as we possibly could to avoid going back. None of us showered because the bathroom is so dirty we didn’t feel comfortable to. There was a bucket of dirty mop water just left in the bathroom which is so unhygienic and off putting. There was a dirty Pyrex jug left above the sink with some dirty liquid in. Pipes are exposed in the bathroom where tiles are smashed and just haven’t been fixed and there is dirt all over them. There was one towel available which was damp and dirty.
The “ sofa bed” is not appropriate for anybody to sleep on, it’s as comfortable as a slab of concrete and you provide no extra duvet, pillows etc?
The microwave is absolutely filthy, as is the oven and there was a used inhaler in the cupboard where food is supposed to be kept. The hob was disgusting, we wouldn’t have dared ate or cooked a thing. None of the utensils were clean they were also filthy.
There’s a plug socket hanging off the wall, extension cables with plugs hanging over the extractor fan which is a massive fire hazard, you’re literally putting people in danger.
One of the double beds is broken, the mattress has a huge dent in it, we checked and it’s because basically all of the slats are broken under neath. So we had the worst nights sleep.
I’m just so saddened that you’re taking peoples money and providing them with such a horrific and unsafe service, there is absolutely no excuse for this what so ever. The flat is utter filth and I think you need to re consider your career as a host or actually put some effort into your business.