Although the apartment was in a great location there were so many things that disappointed.
To start there was no info regarding check in before check in time and the info on the listing was not accurate about this eg. the lock box number, parking. We were expecting a lockbox at the door with the key but after messaging Mark I was sent several screenshots of how to access the apartment which would have been handy before we got there.
There was no "on street parking" as stated on the listing and we paid £35 at the recommended car park down the road for 3 nights. This is also where the key lockbox was. Not handy when we had 3 nights worth of luggage to carry.
We entered the apartment and there was no light switch for the hall light, the door latch lock didn't work and had a post-it saying not to use it as it was broken.
The bathroom had a damp smell to it as did the towels which were also hard and old looking. The extractor fan was thick with dust and dirt. The plug hole in the bath didn't drain very well and filled every time we showered. Only 1 of the 2 hooks on the back of the door worked and the toilet had a stain round the edge of the water level. On our final night there was no hot water but it returned the following morning.
In the bedroom only one of the wall lights worked, extra bedding and towels were shoved in the wardrobe and looked untidy. There was a building opposite that had bright lights on 24hrs a day and the blinds did not block out the light making it hard to get to sleep. Bedding was also dated and not the freshest smelling.
The blinds in the living room were stuck half way up and couldn't be raised or lowered, one of the wall lights didn't work. The sofa is not the comfiest.
The cutlery had to be washed before use as they were not the cleanest and the bin after removing the bag was disgusting at the bottom, dried on muck that clearly hadn't been cleaned for long enough.
It seems that the time for cleaning is not enough between check out and check in and you can tell.
I don't usually give such negative reviews and usually put up with one or two things not being right but there was too much not to mention this time unfortunately 😕