John and Dan are both friendly and responsive. When you arrive one of them will greet you and take you down to the apartment to show you around. If you have any questions about the apartment of getting around the area they are happy to answer them. The wifi worked well. They have a number of small kitchen appliances in addition to the fridge, stove and washing machine. It was nice to have some cold cereal supplied, some milk, jams, marmalade, sugar, coffee, tea and hot chocolate. Even though it was July it was unseasonablely cold and very wet. The hot chocolate was enjoyable. We only need to add our own bread for breakfast. We also bought food for other meals. We would recommend this as a place to stay when in Manchester.