Disappointed with the check- in experience. Broken window on arrival- wouldn't close and room was freezing cold. Which was fixed.
Once we entered room 4 we noticed a smokey sort of smell in there and what looked like mould above the wardrobe. Whilst we were waiting for the owner to contact us about getting back into room 3 we decided to start getting ready for our meal out.
The irons leak and made our clothes wet.
We received the go ahead to get back into room 3 and moved all our luggage across the hall again to find the key was missing from the box and we had to wait for someone to turn up for it- so had to move our stuff back to room 4 again!
We decided to use the bathroom for room 4 across the hall and upon entering there was a wet towel, and plastic on the bath. A leak from tap and a broken toilet seat. Cleaner told us we couldn't use this bathroom and eventually realised we were meant to be in room 3 and let us back in.
There was also hair in the sink in room 3.