Warm welcome from Caroline on arrival. We were taken to our room and were pleasantly surprised at the size (pictures don't do it justice). Caroline went above and beyond expectations with amenities, providing milk, bread, butter, tea, coffee, cereals, basket full of bathroom goodies, toaster, kettle and everything was in the comfort of the room. Lovely big private area with private bathroom for the room. Caroline was helpful when we asked for directions of how to get into Manchester and also messages a few days before letting us know about parking and advising we take public transport into the centre. Would highly recommend a stay with Caroline if you're looking at a night away!