Prior to booking, we messaged Chris to ask if check-in around midnight would be okay as we were travelling from London after work on a Friday evening and we were pleased when she said this would be fine. Traffic is bad at the best of times in London but with the fuel chaos, it was worse so I decided to stop half way to take a break as I was exhausted and it would have been dangerous for me to continue on the road. I messaged at that point to inform Chris of our arrival time (12:30) and to explain, but her message made me feel quite stressed as I felt we were inconveniencing her. Then when we called as we arrived at the given postcode to get further directions to the cottage we got quite a cold answer and no acknowledgement of our apology. This made me feel quite uncomfortable throughout the stay especially since we didn't even get a message to check all was well - which we have always received from our hosts before.
Other than this, the cottage was lovely and clean and location was very scenic.