It was an ideal location, but was difficult to find. The hosts were difficult to contact about check in and they were not present at the time we said we’d arrive. We called the number which led to a head-office agency who said someone was there earlier and did not contact us to say they had left. We had to wait for over an hour to be let into the property by someone who had never been there before.
The building manager saw us standing outside and said it was standard that people using the Airbnb had to wait for a long period of time. She also said the flats aren’t supposed to be rented out for nightly stays according to their own contract and refused to let us into the apartment block.
There was significant mould in one of the bathrooms with an awful smell deeming the bathroom unsafe, 6 of us had to use one bathroom. The fridge wasn’t clean, there was a broken window and there was dirty laundry left in the washing machine. The details for the WiFi did not work and we couldn’t find the router name to connect to on any device.
Whilst described as a 6 bed, the sofa bed was not suitable for two people. It wasn’t really a sofa-bed as the term might suggest. We were not told where any of the bedding was for this, we found “clean” bedding in the cupboard, but it was actually stained badly.
Leaving the Airbnb, we were not informed with enough detail of where to drop the key off and ended up leaving it in the postal box and sending the owner a message.