The room was fine. However, the listing says that guests can use the kitchen from 8-10am. Reading this, I brought 4 warm-up meals to put in the fridge. (Which was huge and nearly empty) When Sian got home from work, I received a message saying “is this your food in the fridge?” When I came out to meet her, she had removed my food from the fridge, telling me that it either went in my room or in the garbage!!!! (She eventually tied it in a plastic bag and put it outside in the rain under a chair) I apologized, saying that in the 70 airbnbs I’ve stayed in, when someone says that there is any kitchen use at all, this means we can put something in the fridge. She shrugged, told me how it was all in the listing (it wasn’t - and Airbnb agreed, as they refunded my money for this stay due to the amount of money I lost from all my food going bad).
She was not clear on the instructions and was not flexible with her guests. I’m really shocked and disappointed with how rudely she acted. She kept telling me how “hangry” she was because she hadn’t eaten all day, but I felt this was extremely unprofessional to treat people this way - especially paying guests in your home.
The dog Charlie was very cute, but barked loudly at all guests at all times, not making a peaceful environment. She has an air freshener that works well when you first enter the home, but once it wears off, the apartment smells like wet dog.