Mould in bathroom, toilet seat broken, shower was unclean, holes in walls, bad maintenance throughout house, place was very cold, no heating in front room, bedding drying on sofa, only a small electric heater in bedroom, no guest tv in room or no tea coffee kettle in room, just bottled water at room temperature, bed had a spring coming through mattress, dirty blanket on bed, curtains in bedroom didn't close, kitchen wasn't clean, asked for a cup to make a hot drink was offered a cup that was still wet from the draining rack, wouldnt stay again