Alan is an Awesome host, same as Sophie the Co-host. He’s always willing to help at all times. Very communicative and supportive. He created a good rapport with my husband and I and supported us all through. I can’t forget the serenity and tidiness of the environment. Top notch facilities and a lot to keep yourself busy with. And I can’t also forget the beautiful cat I love to play with😄🥰…Love Alan’s home❤️