The host has no access to parking as they do not have a fob for the parking garage, they messaged me 1 hour prior to check in to say this property does not come with parking… I immediately called them and I was advised they do not know if this property will have parking… I will find out when I turn up?! When I did turn up, they had no parking fob, the property advert is therefore misleading regarding parking. I also reported a faulty fire alarm that beeps very loud every minute or so this was extremely annoying, the customer adviser from onpoint asked me to change the battery myself! I don’t think that is professional to ask guests to carry out maintenance tasks. The mattress was very worn and sunken, the springs could be felt. Positives: spacious flat; good location.