Excellent communication throughout. Kelly kindly accommodated an early check in and gave one of the guests who checked in first a warm introduction to the place. Location was amazing and very central with good transport links if needed; though we decided to walk. Although a fairly basic accommodation it was clean, very good value and exactly what we needed for a weekend away. Sufficient space for 5 and the sofa beds were comfortable enough for 2 nights. Radiators kept the rooms nice and warm. Kelly kindly provided ear plugs as due to the location we were very close to the Northern Quarter’s nightlife and the building’s layout meant that some noise transmitted between floors but it was never so bad that it disturbed our sleep - we used it more against the snorers in our group.
Only minor issues were that we had some trouble with the bathroom lock and very occasionally the front door coded lock but nothing that affected us greatly. Would definitely stay again on our next trip.