Leena was very communicative and lovely, and was on hand to call us right away when we couldn't figure out where the boiler was. The house was very clean, but is in need of upgrading. It is not the nicest of areas and there was a lot of rubbish on the street, although it was quiet and handy enough for getting into central Machester - about 15-20 mins in a cab depending on traffic. The beds are pretty uncomfortable. Quite expensive for what it is.