I arrived at 6 pm the house reeked of cigarettes, and I was told my room was still not ready. I stayed with the wife and youngest son in the kitchen, where I found all the cigarette butts and ashes on the counter table on a plate. My room was eventually ready after 15 minutes. The bathroom was disgusting it’s stank of urine and had lumps of mucus spotted in the toilet bowl. The shower tiles and floor have orange mould all over. When I returned in the late evening to go to bed, I realised the pillow I wanted to use was not washed properly and had a scent of old saliva on it. Luckily there were other pillows in the room that didn’t have an Oder. The heating was on full blast throughout the whole house, I tried to turn down the radiator and open a window which made little difference. And in the morning the corridor wreaked of cigarette smoke coming from downstairs. So overall the place was disgusting and unsanitary. Positive; room locked by key.