My was fantastic. Had a few issues with the booking, that weren't her fault at all. It was very close to the booking date so naturally there was a bit of worry, but My was great. Very responsive and did all she could to help.
In terms of the property, it was a wonderful house, even better than the photos if anything. And the location is fairly central, a few mins on a bus or in a cab into the centre.
Everybody loved the place and will certainly be using this spot next time we're in town.