Sian gave us a lot of helpful information on public transport before we even arrived. We were welcomed warmly by Charlie the dog to the room which is exactly as advertised and indeed very cosy and comfortable. The mattress on the bed is great and the shower was fantastic. She left us some snacks and tea in the room and a breakfast was left out for both mornings. Sian was very quick to respond to any messages. Hopefully we can stay here again if we come back to Manchester!