We arrived a couple hours early and were luck enough to speak to a member of staff who arranged an early check in for us.
After we got to the room, we noticed a couple of things that weren’t up to standard. For example there were black dirt marks on our bed covers, the handle for the bathroom door was slightly broken as well as the shower head holder, there cup rings and other marks on the kitchen counter tops and water/dirt rings on the hob.
Other than this it was a pleasant stay, however we never saw another member of staff for the duration we were present.