The apartment was clean, warm and for families with small children, like ourselves, the view of the trains from the bedroom window kept them entertained for hours! We didn't use the cooking facilities as there were so many restaurants / takeaways within walking distance. Perhaps the only thing that was missing was a guide to the local area. I know this is all available online but it's quite nice to have some recommendations from the host.
About the hosts, don't expect to meet anyone it's all done via an agency. So perhaps not as personal a service as some other places but we did appreciate the prompt responses to the few questions we had and I actually prefer the self check in approach.
Would stay here again.