Awful, Ben called me 20 minutes before we were due to check in saying we could'nt stay at the property, he then said he would call me back in 10 minutes, over 30 minutes later, we were still waiting for him to call, I then called and messaged him numerous times but he ignored each one. He knew we were travelling with our young son and he left us stranded with nowhere to stay. Do not book with him!!!