This stay was a great disappointment, and the fact that I stayed here the night before my wedding added insult to injury. There was no problem with communication prior to the stay, and the house is in a great, secluded location. However, on arrival we first discovered that the downstairs toilet doesn't flush (I filmed this for evidence, but I see no option to attach the file here). Night-time came around, and the bed was comfortable, which is the reason for two stars as opposed to one.
In the morning I wanted a shower to prepare for my wedding. However, the shower did not work. I'm guessing that there was a problem with the plumbing considering the toilet didn't flush either. I then opted to have a bath, but the plug was jammed in the plug hole, so I couldn't give the bath a rinse beforehand and I couldn't drain it either.
Finally, after washing myself in the sink, I went downstairs for a coffee, only to find that there were no capsules to match the cappuccino machine provided. I then opted for a filter coffee, only to find that the filter coffee jug was smashed with a piece of broken glass inside it!
This looks like a one-off, as Mateus' apartment has overwhelmingly positive reviews. For me and the best men personally, it was an awful experience, and we certainly won't be staying here again.