We chose Bev & Frank's flat based on the pictures, description and the many very positive reviews. So our expectations were high. Those expectations were far exceeded by these excellent hosts. Communication with us was always fast, usually within hours, accurate and helpful. Even before we left home, Bev offered many suggestions to make our stay pleasant (such as a play at the nearby Garrick Theatre while we were there). We travel quite a bit and can say that Bev & Frank are on the top of our list of hosts.