Kiren was absolutely amazing to communicate with with rapid responses.
Unfortunately I was allocated the incorrect room, which caused some confusion however Kiren did offer to swap me into the room I should have had. I politely declined this offer as I had already stayed one night and had unpacked my belongings.
The facilities were acceptable, and included a small selection of toiletries and towels.
The only thing I can fault is the cleanliness, there was lots of dust on things like toilet roll holder, skirting boards etc.
However I would be more than happy to stay again!