Pauline and Juan made us very welcome. They attended to our every need. Pauline prepared us a healthy, hearty breakfast and a we had a quiet, comfortable night's sleep. She provided tea, coffee and biscuits in our room like in a hotel, but we did not feel under any pressure - as one sometimes does in a hotel - to make decisions or rush out the next morning. (Not that the checkout time shouldn't be respected) Our final night in Bolton, it was a very good way to end a successful, enjoyable week. We will remember them both fondly.
In my opinion, airbnb is 5-star economy; epitomised by good, quality hospitality. Pauline and Juan understand this perfectly.