Claudia was lovely and very quick to resolve any issues and clarify things. Check-in was easy and the room was exactly as shown in the pics and clean and comfy. There were a few more bed rooms in the house than I expected, but that was clarified. Washing machine and dryer were handy for long-term stays. It wasn't the best public transport to university in the evenings, but good connection to go to the city center. Overall, it's good value for money and Claudia is very helpful.