The house itself was clean and well presented and Rezia communicated well on check in and checked on us through our stay which was nice. The only thing that was a problem was the temperature of the house. It was very cold on arrival (10 degrees) and did not warm up till the next day. The heating seemed to be working fine but due to the size and age of the house, it did not warm up till the next day which was a little disappointing. We had some crossed wires and Rezia came out as soon as i messaged her which we wasnt at all expecting because there was no warning and we didn't ask for anyone to come out. Another reason for my score. But everything else went well.