What a gem, Karen and Malcolm both communicated quickly and warmly, making me feel welcome before I’d even arrived. They were also accommodating of my needs and provided clear instructions for accessing the property - and so did their two cute little dogs! The house which was Spotless with tasteful toiletries, clean towels and sheets provided. The room was private with close access to the bathroom opposite, and I felt free to do my own thing but also welcome to have a little chat with Karen. Many thanks for a great stay. Jacinta