Tracy is a great host, nice and really helpful.
I was having 5 pieces of luggage with me and there was a heavy rain on my check-in day, I contacted Tracy and ask if an early check-in is available. I didn't expect that would be possible as I understand there may be some cleaning procedures may need to go through. However, Tracy replied me with a 'Yes' immediately without hesitation, she is definitely one of the best host I have ever met.
For the accommodation, it is sparkling clear, and looks exactly the same as the photo shown. The location is excellent, right in the city centre and you are surrounded by stations, restaurants, supermarkets. The only drawback of this accommodation is a bit noisy during night time on Friday and Saturday as there are some pubs and bars around the streets, but you do not really expect quiet in the city centre isn't it?
Overall it was a five stars for me, really impressive experience.