The location is great. Most of the staff were great. The food was great. Rooms are fine.
But due to a technical ‘database’ error I wasn’t allowed to my room on the 3rd night even after having stayed there 3 nights. I showed my Airbnb booking, bank statements and email confirmations and was still told no. When I asked what else I should do as it was early hours of the morning, the working receptionist ignored me and watched TikTok videos.
I had to take a taxi around looking for another hotel which cost me more for one night than the Selina Hostel for a week.
When I returned the next day I received a free upgrade to a 2 bed dorm rather than a 10 bed dorm which I appreciated.
But the treatment of that member of staff left a sour taste in my mouth.
Overall though, I would recommend it as a great place to stay in the city centre. Just be wary of one particular member of staff who I won’t name and shame, but you’ll know when you meet her…