From the get go it was a disaster. I texted them at 12 letting them know the group of eight of us landed and would there be anywhere to put bags. No reply. I then texted coming close to check in time and they did not answer our messages or phone calls until eventually an hour later they replied saying they sent all the info to tomorrow’s guests. Don’t understand how this could happen. We ended up missing our dinner reservation and had to pay 50 pounds as we sat outside with suitcases trying to get into the apartment. The apartment size was okay but it was rather scruffy with Mark’s all over the walls dirt on the carpets and a dishwasher full of previous residents smelly cutlery. Dirty washing in the wash mashing and damp towels thrown into the hot press. Would definitely not recommend. We were left extremely disappointed and out of pocket.