The apartment was good, convenient and clean, but we had a dissapointing experience when we were supposed to check in.
We were supposed to meet at the apartment at a specific time for check-in. However, the host was two hours late and we had to wait outside in the cold after just landing from a flight. We tried to contact Airbnb multiple times and had to call five times before they eventually arrived. We felt that the lack of communication and disregard for our time was frustrating and unprofessional.
Overall the stay was good, but the check-in experience overshadowed it.