Four members of a multi generational family stayed for a few days, and overall found the apartment to be a terrific home base for visiting Manchester. It was clean, spacious and in a fantastic location. The building elevator was appreciated and the kitchen/bathrooms had the basics. Laura was very responsive and check in straightforward. We did find the main tub/shower combo in the main bathroom to be difficult to figure out and challenging to get in and out of; was quite a step up into and down out of. Would not be safe for older individuals but there is an easier to access shower in the bedroom bath.