Check in and communication in the beginning was good.
We had an issue with late checkout which we agreed on but this wasn’t communicated to the cleaner by management, as a result we had to quickly get ready and be ready to go. This was annoying.
Unfortunately upon leaving we found we still had the key so headed back to drop it off. One of us in the group noticed the bedsheet he slept on hadn’t been changed at all, and was simply reversed. This is extremely unhygienic, especially during this COVID period.