We booked for 2 days. When we went for a day out and came in the evening we knocked the door many times but we heard only dogs barking. We were given keys but we were afraid because we didn’t want to enter the property when only dogs(who didn’t even know us) were present as they could have attacked us. Because of this issue we called Sarah several times but there was no answer and had to spend a long time outside the house waiting. She called after a long time and said she is not at home and she will come home after 10 minutes. It was upsetting to us as leaving dogs unattended without the host present lead them to keep barking and jumping at the door. This was a very scary and horrifying experience. Sarah had informed us about the dogs being present at the property which we were fine with, the issue for us was leaving them unattended as they kept barking making us feel scared to enter the property which we had paid for.
It would have been appreciated if Sarah could have told us that she was going out so we were aware and would have waited/come at a later time but this experience was horrible and guests shouldn’t be made scared to enter the property with unattended dogs that aren’t aware of the guests and this react in such way. If the dogs are left unattended then it would be beneficial to put them in a separate room in the house so that the guests aren’t made to feel unsafe when entering a property.