It was straightforward to communicate with Bie, who was always very kind and attentive. The room was very small, but very well thought through and comfortable. The rest of the house was comfortable too and had all the essentials you need to live comfortably for a short time. The only issues were that the house was very cold (although the heating in the bedroom worked very well, so the bedroom would heat up rapidly), and that the bathroom wasn't very clean. However, this could be expected as you are sharing the flat with other guests.