Overall, we had a pleasant stay in the apartment. The apartment was good in terms of cleanliness. Windows and surfaces were greasy. Shampoo was missing although specified. Use of the pool and sauna was a highlight and the concierges were very polite. What I found very unpleasant was the amount of automatically generated mails I received before check-in. For example, I had to register specifically on another website and sign an online form. The house rules were sent to me several times, although they are apparent on Airbnb. Despite paying the cleaning fee, we had to take out the trash ourselves and we were told to collect the towels. By registering on the external website, the administration ran twice. This made the whole procedure unrelaxed and impersonal and it gave me the feeling of missing something. For me, this has little to do with the Airbnb concept.