I didn't get a chance to meet Tiffany in person but she was an excellent communicator, and left easy-to-follow instructions for entering and leaving the flat. She provided a very comfortable space. It was nice staying here after weeks of travel. I thought the home was fantastic - it is in a very private corner of a quite contemporary building, and the neighborhood is great, too. Plenty to eat and drink within walking distance, and a metrolink tram station nearby. I would stay here again.