Tricia was so kind and accommodating! We added a person to our reservation at the last minute and our 4th guest was warmly welcomed. We were also due to arrive before check in time, but Tricia and Michael went above and beyond to have the cottage ready sooner rather than later. Tricia was quick to reply to all of my questions and concerns, she provided helpful information in navigating from the airport to the cottage and provided info about check in. We ended up taking the bus to the cottage, it is bus 288 and we got off at the Altrincham train station and walked the 10 minutes to the cottage. Best of all was the cereal and eggs and English muffins provided for breakfast. England was a bit colder than we were anticipating, and when it came time to go to bed the cottage was a bit chilly despite our efforts to warm it up with the space heater before we fell asleep, and the shower was touchy (hard to get consistent warm water...at first. After we fiddled around the knobs, we found a setting that kept the water a little bit warm). All in all, Manchester/Altrincham was a great town, the cottage was everything we needed (we felt safe!), and our hosts were wonderful.