A very unclean place. The lock was almost impossible to get in, the heating wasn’t on as noted in the welcome book, which meant we had to figure the boiler out. The floors were so dirty, stains on the towels, as well as nasty yellow stains on the duvet and a snail trail on the pull out bed, so disgusting we checked out the following day and in to a hotel (we arrived late after traveling over 8 hours on Xmas eve)
The host was responsive at first offering a full refund, but then continued to ignore 3 further messages and the only reason I’ve got a part refund is because I processed through air b & b.