I would like to recommend the costumer service of this airbnb first, they are nice at anytime, even it's midnight. But at last you still need to fix the problem by yourself.
There are 3 locks on the main door, but 2 of them are unusable, you will see a crack on the door's colour glass, i guess someone had tried to shut the door hardly to lock the door. Walking inside the house, we found that the lounge lights stopped working and the master bedroom bed-lights are poor connection, also dining room is dusty because of some lights is missing, we had contact with the CS, they told me to check the fusebox at kitchen, but finally i found the fusebox at basement, and the lights still not working, so we don't use these room much.
On the third day of out staying, a man knocking the main door really loudly at around 9pm, and waked my whole family up. In the next day we found there's a box with their property management company name on it, and at last they will ask for your help to put it inside