Absolutely will be coming again. I accidentally messed up some of the booking too, and Susan was in touch quick and we got it sorted straight away, without being made to feel bad; she could’ve easily taken the mess with payment too as I accidentally booked for one person when I meant for two, and she only charged me a tiny sum which I appreciated so much. Just outside the centre but 5 minute Uber, which cost £5 so the BEST location and also ace sleep because it’s not in town centre, or can do the easy half hour walk. The room was tidy, and came with lots of little amenities like snacks and Wi-Fi. As for Susan, we stayed and chatted for a while after clock out time because she’s so easy to talk to, what a legend. If I’m ever back in Manchester for business or an event, I’ll be coming back !:)x