The apartment is in a great location and the concierge and security in the building are great.
The apartment I booked wasn’t available so i was switched to another one on the day of check in. The one I was allocated needs some maintenance with the primary mattress being damaged and uncomfortable and the doors closing automatically to the bedrooms.
The concierge wasn’t available for check in but this seemed to be a one off, unlucky issue because they seemed available at most other times. The host refunded the first night which though it didn’t cover the hotel room cost it was nice of them to do.