As discussed, i found blood splats on the balcony window and on the kitchen walls.
Both beds had dirty sheets and had hair all over them !
The shower was blocked and almost over filled.
The corridors leading up to the apartment absolutely stunk, these were uni flats and the smell was horrendous.
After contacting them, the response i got was craig explaining that the previous night he had people staying there and tried his best to clean up all the blood that was left, he said they had burnt the table and made a complete mess, he then told me to stay in the room with the cleanest sheets, how this is an acceptable response i don’t know, with the coronavirus going on it’s just more of a reason that this is not acceptable, i wouldnt accept it in normal circumstances.
After a lengthy discussion about the shower and in simple terms being told i was wrong i just didn’t have a shower and had to use the bath as it was 100% going to overflow. Craig told me that the 15cm tray will prevent this happening and it’s just the way the shower is designed.
The previous guests isn’t my problem, i shouldn’t have to pay to stay somewhere with blood splats on the walls, dirty beds and a blocked shower because of your failure to allow decent guests into your property, therefor this is not justifiable !
Nothing at all was done to rectify any of the issues i highlighted, literally nothing ! He told me to stay in another room.....very professional.
I travel around with my job and stay in 100’s of apartments a year and never experienced that, nor had such poor customer service.