My partner and I stayed with Patrick for only one night, but the experience was delightful. Patrick is a great communicator, and was flexible with our arrival. He was so friendly upon greeting us and immediately showed us to our room, where a chilled bottle of water and tea/coffee facilities awaited us. There was a handy information folder with maps of Heald Green, and plenty of great information on Manchester (if you are staying a bit longer to explore the city). The room was comfortable and warm, and the neighborhood quiet and pleasant. We followed some of Patrick's advice and went to a local pub for dinner, which was great. The experience was topped off with a lift to the airport - extremely generous of Patrick. Overall, we would recommend staying with Patrick to all.