Our stay (18th - 22nd July) echos similar themes to previous reviews.
We had a few maintenance problems during our stay. When we arrived at the property, the door handle immediately fell off. The toilet seat was also completely detached from the toilet, and the shower attachment to the wall was unfixed, which meant water sprayed everywhere whilst the shower head was on the wall. The fridge was also temperamental, occasionally defrosting water onto our food.
Although it was evident a surface clean had been completed, the flat was generally dusty and a few of previous guests things were in the property, including food in the kitchen and a sock under the bed.
Our biggest grievance was that none of the windows in the flat opened, which during the heat wave lead to an uncomfortable few days. The house was extremely hot and unbearable to be in for more than a few hours, and we barely slept as a result. There were a couple of fans in the flat but they were insufficient and simply blew hot air around.
The flat itself is in tired condition, but the decor is stylish and comfortable. We also cannot deny the amazing location of the flat.
Jade's team were fast to respond to our messages and calls, but did not follow through with any promises to fix the issues. It appears these issues have been long standing, which begs the question as to why they have not been fixed previously. We have been issued a refund but regardless we were disappointed with our stay.