Daniel went way above and beyond the call of duty in anticipating and responding to any needs and requests. He made me feel welcome right from the start despite the late (evening) arrival. The apartment was spotless and exactly as shown in the photos. Location was the main reason for selecting this unit. It is a short 6-10 minute walk to Piccadilly train station, a straight shot down the main road. If you have heavy luggage or mobility issues it is still very manageable but an uber ride would not be expensive due to the close distance to train station. Daniel went out of his way to be as accommodating as possible. He offered a ride to the unit as he was coming from the same direction I was walking (not customary or to be expected, but an extraordinary gesture nonetheless). There was a very thoughtful message/drawing on the whiteboard inside the entrance that made me feel at home right away. Shampoo, body wash, and towels were provided. The kitchen has utensils and plates/mugs if needed. Daniel left some treats (breakfast items) on the table and even bought milk though I didn't have a chance to try the milk. I thought that was a very thoughtful touch. The bed linens were so clean I could still smell the faint detergent scent. I had a little bit of difficulty figuring out how to flush the toilet at first but when I realized the handle had to first be moved up to the left then firmly pushed downward, it was fine. There were a few minor issues with wifi reception and TV not working but Daniel quickly resolved the issues in time for the next guest. Wifi should now be available throughout the unit and TV has been reconnected. This was a new unit that was just set up, so it was completely understandable and Daniel was proactive in resolving these very minor issues quickly. There is now an extra heater if needed. The futon is brand new. The bed was extremely comfortable.
Overall it was a great first experience on airbnb and Daniel was an excellent host. Checkout was very flexible and easy. I highly recommend this unit due to the convenient and safe location (walked alone at night with no issues), cleanliness, amenities and very reasonable price. There is a small Tesco very close by and another grocery/convenience store at Picadilly station if needed. Daniel is a super host who really went out of his way to add special touches to elevate the whole experience.