The check-in process was easy to understand and we had good directions to the property. We did notice that the sheets were not clean, with some staining on them, and no towels were given. Despite other guests also staying at the property, there were no locks on the doors which didn't make our belongings feel secure. The location from Manchester Central was great, with a 20 minute train ride into Victoria. It was nice to meet Lisa, and she was very friendly, which is always great.