Very clean and orderly flat. Bed was really comfortable and there was also a desk in the room for me to do some work on. Location is great as it is in the heart of everything. Nev was not around much but was in constant communication to make sure everything was going well. When we did meet Nev was very welcoming and more than helpful with any questions that I had. I would highly recommend to anyone looking for a short or long stay in Manchester.