Wow! Maybe it’s because I don’t usually stay at hotels, but this place was jaw dropping. We were only supposed to stay one night but because of a storm that canceled our train, we stayed an extra night which honestly was a blessing. I was worried they wouldn’t have a room available but I called them and they were so accommodating and were able to find a room for us right away. Everyone was so friendly and nice, especially Mel who always made us laugh. The rooms were beautiful and wonderfully equipped. The location is amazing, walkable from Manchester Piccadilly station and so many fun areas. Highly recommend!