We had a good experience overall, other than we booked for 4 people & there were only facilities for 2 people, towels etc , the sofa bed did not have any pillows or blankets which meant our friend slept both nights in her hoodie & tracksuit bottoms with the throw from the bed upstairs. Instructions for boiler and hot water were not very clear, I ended up on FaceTime with my dad to turn it on. Other than this stay was amazing, nice flat & good area.