Myself and three friends were looking for somewhere to stay in Manchester as we had an event in the centre. We found Rachel’s house and it was perfect. The price, the style and the location. We didn’t mind being just outside of Manchester as we were only down for two nights. Rachel was super quick to reply to all my messages which was very helpful. The place is lovely and stylish. It had beautiful decor and a nice open plan kitchen. It was about a 10 minute walk down the road to the closest mini shop, which we only visited once. Rachel left a bunch of leaflets explaining where everything was in regards to the air bnb, including numbers for the local taxi service etc. On the first morning we drove to a nearby ASDA which was a couple minutes away which was very convenient. It was easy to get around as we had a car. We didn’t travel anywhere else on foot other than the corner shop. To get into central Manchester on the Saturday night was about a 20 minute taxi drive which cost us about £14, and then £20 on the way back at about 5am. A few issues occurred on our trip. We wanted to sit down and watch some tv the morning after we arrived, but the Netflix, ITV, BBC Iplayer on the tv wasn’t connected to the internet so we couldn’t watch that. There was four of us staying but only 3 towels were found - Rachel got back to me super quickly and said her cleaner could drop some more off, but we went and bought one anyway as my friend wanted to get one to take home. Moreover, there wasn’t any soap, shampoo in the bathroom which we had to go out and buy - so be aware you should bring your own. Lastly, upon our arrival at around 2am, we retrieved the set of house keys out of the lockbox - one was green and one was yellow, and one of them(green) was noticeably bent. We entered the house with the front door key(yellow), took everything inside, looked around and went straight to bed. The following evening my friend wanted to go outside on the decking through the back door, he tried turning the green key in the hole and with little force it snapped inside the lock. Straight away I messaged the host about this and now we’re being charged for a new one!!!! This is not our fault as we were given a faulty key.