The Airbnb listing showed a clean and tidy property, but upon arrival, it was dirty and poorly maintained. The windows were mouldy, the bath tub panel was broken, and the wardrobe was difficult to open. The toilet door could not be shut, and the rubbish bins were not emptied. Eric, the host, was slow to respond and took weeks to fix the issues. Gas and electricity were on a paid meter, which caused problems when funds ran low. Eric took half a day to resolve the issue, leaving the family without power in the middle of winter. The property is not recommended unless significant improvements are made.