Didnt give clear information regarding checking. It was a lockbox self check in but didn't mention. A lot of back and forth and came to know at last-minute. Front order is bus lane and post code directed to back door. We wasted more than one hour to get the key to check in. No one answered the call. Very helpless at that moment. Just dont understand why suck simple thing cannot be advised before checkin. Our first day in another house was very somoth. Also WiFi was not working at all.