Stayed in this Airbnb for about 1 month
* central heating system was down, called the host but the number is invalid, 3-4 days later, only 1 small portable heater was provided
* water coming out of the pipes under the sink in the toilet, no response from the host, have to wash my hands or brush my teeth in the kitchen, problem fixed after 10 days
* rubbish piles was found at the back door of the Airbnb, causing not only hygiene problem but also safety issue, bear in mind that the back door is an emergency exit, informed the host, didn't know whether the rubbish piles were cleared or not
* the shower was neither strong nor hot that I couldn't get a comfortable shower
* only ONE roll of toilet paper and ONE rubbish bag was provided during my one month stay
* incorrect wifi password in the House Manual
......
A certain amount of refund was provided after Airbnb negotiated with the host, but it was a unhappy, dissatisfied and awful experience.