Arriving was fine, we found the lock box and parking bay ok with the instructions, and the video was a great help. However, the apartment had not been cleaned properly. The bedrooms and bathrooms seemed ok. However, the kitchen surfaces hadn't been cleaned, there were dirty dishes in the dishwasher, and the carpets and floors needed hoovered as they were covered in lots of hairs/dust etc. There was also a lack of crockery in the kitchen for a place that can sleep 4 (e.g. only 3 mugs and 2 wine glasses) and a lack of toilet roll and kitchen towels for 4 guests for the weekend. We tried to get in touch with the hosts on the numbers provided but did not receive a reply to any of them. We also asked them a question about the parking, but again did not receive a reply. It seems to be just automated emails from the hosts. The location was good, and the parking was needed for us, but we would not stay here again because of the cleanliness and the lack of personal communication from the hosts.