I have been travelling over 07 years all around in England but this has been worse experience ever always used to book hotel in advance this time was recommended by friend try airbnb so I tried and now got to conclusion if you would like to ruined your trip use airbnb or specially this particular host !!!! I booked room over 2 weeks in advance made full payment and everything was good to go - literally 3 hrs before got text from host they cannot accommodate 3 people (as we booked room for 2 adult and one 12 yrs old ) apparently something wrong with the bed so 3rd person will have to stay on floor they can provide mattress which was totally unfair further they said either cancel booking and look for another place at this last minute or take mattress - absolutely annoying and stressful - long story short had call 2 hrs later they found the bed but we cannot check in till 4pm - which we agreed as we did not have time to mess about and look for another place - still the host wanted us to check out by 12pm - I would never ever recommend anybody