Christopher gave very clear instructions to check-in, the place was clean as mentioned . However, unfortunately the amenities were not there as described. Only 2 tissue rolls provided for 12 nights There was no heating after 6pm. I told him how difficult the night will be for us when it’s the coldest phase of winter again. He asked me to take a picture of thermometer although the thermometer was not functioning. The place got really cold at night and made it difficult for us to sleep. When you have your exams , you need a good sleep. Cleaner didn’t clean the kitchen for a week. Baskets were flooding when we checked out.