Craig and Rachel were very responsive hosts. We had issues with the washing machine spilling water all over the floor when I first opened it and they brought clean towels and came and tried to repair the machine for us (Twice). Unfortunately, they were not successful in repairing it so we didn’t have the washer/dryer like we had expected. This was a disappointment since it was one of the reasons we booked with them. The bedroom carpets had carpet tacks exposed near the doorways so we often snagged our feet, but once we learned to step over the threshold we were fine. The apartment is in a good location, close to the bus stop, and has a nice, secure parking lot. We were comfortable in the apartment, but it could use an update of fresh paint, bathroom grout and carpeting. Overall, a good value for the money if the washer/dryer had worked.