Ann is very friendly and accommodating. She made sure that I felt at home during my stay. The bed is comfortable and the place is very clean. Tram station and grocery stores are within walking distance. I especially appreciate the breakfast (toasts and/or cereals) that Ann prepared every morning - I told Ann when I first arrived that I have lactose intolerance and I don't normally have cereals for breakfasts, and she immediately went to get lactose-free milk that day. I can see how much effort she put in to making her place a great stay and herself a great host, and it makes me think of how I could become a better guest myself.