Lisa and Rob were very helpful. When we booked the room, they answered all of our messages promptly and in detail. The room and their house are both beautiful and very clean and neat. We could help ourselves with tea, coffee and cookies in the room. When we arrived, they gave us detailed instructions on how to reach them from the bus station. Lisa made us a nice vegeterean breakfast and gave us some recommendations on what to visit next around the town. The location is also great and it is connected to the city center well (via Metrolink). It's great for couple and football fans, since it is one metro station away from the Old Trafford stadium. All in all, a great experience, and the price is affordable taking all of these things into consideration. In case we visit Manchester again, Lisa and Rob will definitely be our choice!