Sweet and caring lady making you feel at home right away. Spacious and comfortable room. Common rooms were very clean. Do keep in mind that Old Trafford is a little out of the city centre so it is certainly helpful to have a map of the town and to know which busses to take, but Laurence will surely provide you with info as much as she can. Before I forget, she was very helpful when there were problems with public transport: she was so sweet as to drive us to the city centre.