AVOID- WOULD NOT RECCOMEND: Dishonest Host
My husband arrived at 18:30pm to check in and there was no key in box as per check in instructions. We decided to wait as someone may had forgotten to put the key back and we hoped the key would be there by the time I arrived. The check in method is TERRIBLE and relies on other guests that booked into other flats to unlock the front door and put the key back into the box (if someone forgets to put the key back into the lock box, you have no way of accessing the flat) Only once you gain entry to the house, and then your flat, you can find your own set of keys. I then arrived at 8pm and there was still no key. We tried contacting Adil and were unsuccessful and had to escalate to Air B&B -Air B&B was very helpful and reassured us they would help us find a place to stay. We were locked out and so started looking at other Air B&Bs or hotels to stay at but as it was bank holiday weekend, this was almost impossible. Managed to enter the flat after 9pm and due to this delay, we lost our deposit for our dinner reservation which was paid for in advance for a dinner I had planned with some friends as a surprise dinner for 8:45pm. When I eventually managed to get a hold of Adil (after Air B&B contacted him) he mentioned I could get the keys from the restaurant underneath the flat and apologized, also said money wasn't an issue and was happy to refund (he did not mention this again, nor did I mention I wanted a refund again as I was happy to pay for the flat I stayed in).
Adil asked me to confirm how many people the reservation was for and I confirmed it was for 2 guests, myself and my husband. After we checked out, he asked me to pay an additional £66 for the additional guest which I would have no issue paying in the first place, I apologized and messaged him as we didn't have a good experience I kindly requested this to be waived.

Adil ACCUSED me of lying and being "dishonest" and sneaking another guest (my husband) in hoping this wouldn't be "caught by his CCTV". All my previous bookings were for two guests and it was a standard searching filter for my app, for some reason this reservation was made for one person and I did not realize- I did apologize for this.
The host, Adil, then responded and threatened me with a bad review saying I left the flat very untidy and unclean. Which is very surreal because I have pictures with a time stamp on which confirm the opposite and these were taken at the time of checkout at 11am. The bed was made, the kitchen was left clean, the bathroom was clean, all dirty laundry was left in a pile in the corner and all rubbish in the bins- all standard process when I stay at any AirB&Bs out of respect for someone elses property and treat all Air B&Bs as I would like guests to treat my own. So for a host to call a guest dishonest, they should have the decency not to lie in the first pace.
One day into our reservation, Air B&B contacted me to check whether I wanted to continue with the complaint and I dropped it out of good will to prevent damage to this hosts business, but considering reopening given the way he handled this whole situation.
I have stayed in many AirB&Bs for leisure and work and this was by far the worst experience I have ever had.