Rachel was an amazing host. She gave us very clear directions to the apartment. The apartment was very clean and lovely. Styled very very well and loved the location. Unfortunately our key broke inside the door and rach was very kind and understanding through the situation. She responded very quickly and was helpful through out the stay such as a book with local spots and Netflix/WiFi available in the apartment as well. All in all a wonderful stay. Would recommend the place to anyone staying in the Manchester area!