The apartment is just a few streets north of the main Market Street of Manchester, just walk north past the popular Afflecks (palace) and turn left just after the strip of sex shops. We had a slight issue with communication where Kelly didn't send us instructions on how we get in to the apartment until we were already there, luckily the tram (metro), most buses, McDonalds etc...have free wifi so we could contact Kelly, or get a SIM card with data at the airport/shops. Just FYI no one meets you, there's no key, just keypads on the building and apartment doors with codes you have to know which took off some stress as we had no fear of losing the key haha.
Similar issue with Wifi, the building has Wifi but the apartment doesn't. After messaging Kelly about it she sent through a photo that looked to be from a guidebook with all the SSIDs and passwords for the building, just see which ones you can see and connect, we never received the guide book but Kelly responded almost immediately every time so communication was 50/50.
When we stayed here the mattress was very old and springy/uncomfortable, we had to pad the mattress with the 2 spare duvets/comforters in the wardrobe but these were old and very thin/stained as well, the pillows were pretty much the same so hopefully these get replaced with new ones soon.
I'd definitely recommend bringing earplugs and an eyemask (unless it's winter), the street noise is fine but the floorboards in this building creak insanely loudly so if anyone is above you and walks around you'll wake up (I even did with earplugs). There are blinds in the bedroom but they don't do much so eye-mask recommended, it looks like there were curtains as there's a broken off curtain rail along the top of the window so maybe this will be replaced soon.
Good things are the new fridge/freezer works well, and the washing machine worked fine. There's no dryer but there is a rack to use and can always hang clothes over the back of the chairs like we did. The shower was also really good with a few power settings. The mirror in the bathroom is a bit high and small though so if you're very short there's always full length mirrors in the hall and bedroom just in case.
Personally we wouldn't stay here again as the Britannia hotel round the corner was the same price and would have been clean and more comfortable, but we needed a washing machine for the 11 days we stayed here.
If you're on your own or a couple needing somewhere to crash for a couple of nights this place is fine though.