I booked this flat for my birthday. Prior to our arrival we were informed that there would be no cleaner available during our stay but that fresh bed linen would be provided and we were refunded some money. Usually I would look for somewhere else but as this was only 2 weeks before our stay we would not have been able to find an affordable alternative for 6 people in Manchester City Centre on a bank holiday weekend.
Communication before our stay was great. On arrival it was easy to get into the flat thanks to the instruction we had received. The flat was tidy enough - I arrived before the rest of my party to change the sheets and gave the bathrooms and the sides a once over. Everything we could have needed was in the flat (including shampoo, conditioner etc).
The one negative from our stay is that some of the slats in one of the temporary, fold away beds broke. I completely forgot about this and should have told the hosts upon departure. After some discussion with the hosts and also with my party, we found a video of the bed breaking as I’d rolled over in it. I’m 6ft tall and 12 and a half stone so although tall I am by no means the heaviest person who will have stayed on the bed. Despite there being no miss-use of the bed I still had to pay nearly £130 to replace the full bed rather than the 4x damaged slats. I understand that the hosts were now 1 bed short for their next guests and wanted to go for the quicker replacement option but I had thought that once they had seen the video, they would see that the bed had broken in what you would consider normal use and would have taken less compensation for this.
If anyone is looking to book this flat then please be mindful to ensure smaller adults use the temporary beds to avoid the same situation and to save yourselves being out of pocket.
Despite the mishap with the bed, the flat was great, in a fantastic location and the allocated secure parking space is a bonus too.