I was impressed with the location being easy to get to and the smart locking front door but I opened the door and soon realised the apartment had not been cleaned since the guest before me. Obviously I was really frustrated with this after a long journey and just wanting to relax. I rang the contact details provided and they said they’ll get a cleaner round ASAP, they then rang an hour later to ask if I would prefer moving room… this should have been the first option in my opinion! I successfully moved rooms but that didn’t have any towels available which was also slightly annoying after a long day. To be fair, they did send someone round to drop off some towels that evening, and refunded me my first nights stay, which I appreciated. The actual apartment itself was lovely, and the bed was very comfortable! Had there not been the cleaning issue, I would’ve rated this entire stay as excellent.