I have stayed here a few times and normally have an amazing experience however this time round when I came to my room someone was already in it.
The lady in my room confirmed the house keeper let her in and confirmed her emails that she was in fact in the wrong room but was already settled.
She gave me the key box code for her original room however it was a lot smaller than the one I had paid for.
I messaged the host but yet to have a response. Very upset as I had traveled for four hours and if it wasn’t for the other lady giving me her room I would of been stuck all weekend. Would love to stay again as host is normally so great but felt like I got dumped out my room to a smaller one and no one has checked in on me about it