Awful experience with the Garden Haus. Arrived to a semi ready house - beds unmade/dirty towels left in the washing machine.
In the evening started to unpack and found a small bag of drugs (white powder in a small bag) in the bedside draws. We were absolutely horrified and messaged the host. She expressed being equally upset but never followed up with us after the initial response-not what I’d expect. This room had been prepared to sleep in so clearly the cleaners are not cleaning thoroughly as it was in the most obvious place that should have been checked.
Cleaner came round the next day with flowers to apologies - too little too late when you have 2 toddlers who could have easily accessed this and innocently eaten/opened the bag. Cleaner also said she’d arrange for someone to come clean/check the property but when I text she didn’t reply.
Cleaner shared that they only make up the rooms being slept in-but when you’re a family with children, every room is used as space to play/explore so it just made the house feel unready, unclean and cheap. Stained quilts easily covered by duvet covers making it look like a low cost motel rather than a property we paid $2000+ to stay in for 6 nights - we’d communicated before about being a family so no clue how it ended up like this.
Garden littered with cigarette butts and the trash in the front was overflowing. Clearly the party before ours filled it. Debris from the tree other reviewers
have mentioned was evident but actually not a game changer as we were out a good amount.

Living space is better-although the cigarette burns in the sofa were a little off putting so we put a blanket over it. Most bedrooms need a lot of work in terms of creating a comfortable warm sleeping environment. Some just have a bed and nothing else - even Travel Lodges have chairs/accent decor/simple artwork.

All in all a bad experience-we looked for an alternative place to stay but unfortunately it was too last minute. The fact that we had exposure to drugs was an immediate bad start that caused tension the whole time. Such a shame because location was good.