Sara was very friendly, patient and accommodating. The place is really something else, we have never stayed in a boathouse before so imagine our excitement. my teenage daughter was particularly happy about the fireplace, she had the chance to light the fire for the first time (under my supervision of course) she spent a great amount in the living area watching the fire, listening to music using the Bluetooth speaker provided by the host. the place was really clean and the kitchen had everything we needed to make a proper tea and hot chocolate for bfast. 2 geese came to visit us asking for food but we were not sure what to feed (i dont think kfc is good for them plus we dont want to encourage cannibalism) but they were entertaining and funny to watch. we also took a walk around the area and was pleased to find that the science museum is just around the corner. it gets a bit noisy at times when it rains or when otherboat house passes by but sara provides earplugs by the bed.