We were due to spend 6 nights at this property however we had to leave after the first night. The property was extremely unclean to the point we felt unsafe and repulsed. The bedding and cushions had a foul odour of stale sweat and cigarette smoke. There was also cigarette ash on the bathroom floor and it was clear that a cigarette had been put out against the wall behind the toilet. The cutlery and other kitchen utensils were unclean/greasy. The oven trays were covered in grease and fat.
We left the property and informed the hosts who advised us that they would look into matters. After a few days they then asked us to cancel the booking on our Airbnb account which we did immediately. We expected to be fully refunded for our stay since we only spent one night here. The hosts refused and have only refunded us £246 when we paid £425.
We had the most unpleasant, disgusting, stay at this property. We have also received an extremely poor service from the hosts in resolving matters. I would not recommend this property to anyone.