Helen was lovely. She was friendly, responsive, accommodating, and well prepared. She had a plan thar made my late-night check in very smooth, and allowed me to stay a little later before checking out. The apartment itself was clean and comfortable, with a nice bed and a laundry machine. The room gets pretty bright in the morning, which can make it hard to sleep in. Also, the room with the toilet has no lock, but this wasn't a problem for me. The neighborhood itself is quiet and pleasant to walk through, and only a 15 minute walk into the city center. Overall, I quite enjoyed my stay and regret that I couldn't chat with Helen more. I would certainly return and recommend staying here!