The room is in a brilliant location, right next to Piccadilly Gardens, which means restaurants, shopping, the iconic northern quarter, museums, cinemas etc are all a short walk away.
The self service check-in was very convenient for us, especially as our plane was delayed so badly that we arrived after midnight.
The communication was great. On my request I received all the details I needed in the afternoon, so I had them before I flew in.
The size of the room is perfectly okay for a city trip.
The room unfortanetely has issus, the main one being the noise. There basically is never a time day or night, when it is quiet. The building next door has some kind of machines (maybe AC?) running constantly and there is a bin underneath the window that bootles are being thrown in several times at night (!) no matter what day of the week so you will get woken up if you don't use earplugs. Also the fridge in the room is noisy.
There is also some minor issues with convenience such as no hangers for towels in the bathroom, no nightstands and smelly pipes in the bathroom.
It was an overall good stay. But would not recommend to a light sleeper.