When we had arrived at the property, the house was extremely cold (we had a small baby with us), we had been told by Charis the heating is controlled through boiler and not the dials on walls both upstairs & down. Downstairs heating was working however, we spent our first night with no heating in freezing conditions. Our baby spent all night crying due to the cold. Heating was fixed in the afternoon the next day! Turns out all that was needed were batteries for the dials on the wall. Host didn't know much about property as would have known these dials control heating. The property was not prepared for us. After this, heating would turn off in the middle of the night! Small things like remote controls needed new batteries. Overall our stay was very frustrating. Maintenance is needed for this property. Also property is much smaller than in the photos. Good location and clear instructions for entry to property.