Great place to stay next to a tram stop and the northern quarter, really good bang for your buck considering is a duplex penthouse. Kieran is a great host with fast replies, I had no issues checking in however if I did I am certain he would help instantly. Unfortunately the balcony was not open however I was in the flat very little so it was not a huge issue. There was also a lot of construction work the apartment block however you will forgot about this once you are inside the flat. I would recommend this stay it is a super cozy apartment with plenty of amenities.