communication was brilliant, the check-in was extremely good , was very accommodating as we were very early and he allowed us to check-in ( do think this is a weekend thing, so if you are going on a week day I won't be able to comment on that) check out was extremely chill. if you are going to Manchester for the united match the location of this Airbnb is insanely good, about a 20min odd walk to old Trafford, very convenient for when the match is over and getting a lift is near impossible! highly recommend, hope to return next time I'm over for a united Match!