Being a first time lone female traveller, I felt uneasy but the team abated that with their rapid fire responses and organisation. The information was readily available for all my questions and they were easy to reach.
The apartment itself is lovely. A wonderful use of a small space with a high ceiling which resulted in the apartment feeling quite spacious. Many amenities and a wide range of books to pick from if you decide to stay in. The building is quite secure as well despite not having any security guards. The location is noted by locals to be quite safe as well with the usual precautions advised for any traveller.