The worst experience I have had on AirBnB!
What started out as an ideal place to stay, turned into hell.
We booked a 28 day stay.
We reported that water was seeping through the ceiling after using the bathroom. We had noted that it was seeping dangerously close to the electrics too.
The Host’s way of dealing with this was to do nothing.
5 days after reporting this to the Host, in the middle of the night water started gushing from the ceiling, damaging personal belongings and making the house lose electricity, heating and water. We phoned Natalie, the Host, who told us to “huddle together in one room”. Although she told us she was trying to get an emergency plumber and would be over first thing the following morning, she never arrived in the morning and instead sent her cleaners who could see how much the house and our personal property had be damaged by her inaction.
Lavish Lettings Ltd treat their customers with utter disdain. Avoid, avoid, avoid.