Lovely, lovely, lovely! It was cold when we arrived (even though it's May!) and the heating was on, the room was spotlessly clean too. It is absolutely as it is in the photos - tasteful, comfortable and well-stocked - especially if you have time to kick back and watch a DVD - there's a whole cupboard of them! Eric was warm and friendly when he came by to make sure we'd settled in ok. The area is so quiet and the room so calming despite our busy schedule, we returned home relaxed and happy.