Superb apartment. Much better value for money than staying in a hotel. Great communication with the Charles Hope team, who answered all of my questions in a timely manner. But the key app took some getting used to and, with very patchy signal and WiFi, was a little stressful to use. Luckily we were all given access to the app so, as long as all together, at least one of us were able to get in and out of the apartment! Despite this would still recommend and would certainly visit again.