A really mixed stay.
Positives; location was excellent for town centre and local amenities and the gym and pool facilities were also superb. Entrance way perhaps needs some attention to detail/cleaning but all members of the concierge team were excellent and really helpful.
Negatives; photos of the apartment seem to be very old, apartment has very much suffered from wear and tear over the years, with lots of stains on the walls, carpets and floors. Furniture is suitable and comfortable. A few issues were noted when we moved in; broken bedside table, missing iron, no cooking knives, wet laundry left in the machine and a strong smell of smoke in the apartment despite it being no smoking. We raised these with the host immediately using the WhatsApp number they provided but received no response on the day (fairly, it was a Sunday). On the Monday we received an email to check everything was okay and again raised our issues. They said they would send a member of the team to correct the issues; an iron was provided and the wet laundry was removed but that was all. We heard nothing further from them for the full month we were there.
Overall, location is excellent but we don’t believe the apartment is as advertised anymore, it is much older and needs some TLC to warrant the money charged.