Jayne, you were a fantastic communicator and we both felt very assured throughout our experience. Very easy check in through a discreet hidden entrance around the back of the house. Beautiful garden. Everything as per photos. Also very warm in the main room with good heating options for a basement stay. Toilet and shower room were rather cold however, but I guess it’s that time of year! Main feedback would be that there is no phone signal or 4G, so WiFi is needed as an option. Also some glasses for drinks/water, although we used the mugs provided. Maybe slightly expensive on your cleaning/service fees, but appreciate this is subjective and we only stayed one night. Overall a nice stay in a quirky basement flat.