The apartment was clean and modern, but the living room and the kitchen were a bit small.
They didn’t have self-check in. We got delay of the flight, and we called the host that we would check in around 1.5 hours later. We couldn’t ensure what exact time to arrive, the host would charge £10/ hour for the delay. When we arrived earlier, we could only wait outside the apartment building under the strong wind.
They emphasised the check-out time was 10am. Again they said they would charge £10/hour for the delay. We put everything outside the apartment for the checkout. They didn’t call to inform us. But nobody came for checkout till 11am. Finally I only put the keys into the mailbox.
The experience was not very good about the check in and out. They requested you to be punctual, but they didn’t. Hope this information can help those planning to book this apartment.
After I shared the experience above, the host requested me to pay for the damages. The toilet seat was loose when I moved in, they wanted to charge me on this. Moreover they put the photo frame for decoration, but the frame was just put on the shelf of the wall, without being nailed tightly on anything. It’s a nonsense design, and the frame was fallen by wind, when the window opened. I refused the request.
I hope the Airbnb can help to deal with this unreasonable host.