Communication was extremely efficient from booking until check-out. Jana arranged for a friend to welcome me to her apartment. Room is exactly as in the picture, clean and very comfortable and Jana provided towels and toiletries. I made use of the kitchen to prepare hot drinks and meals. Location is convenient to walk into town (about 20 mins to Deansgate), a little out of the way for public transport - free parking near the apartment. Travelling on my own as a woman I felt very safe, and can highly recommend Jana's apartment. Hope to return and meet you in person next time, thanks for your hospitality Jana!