Great location and spacious apartment.
Dan answers queries really quickly.
We asked for a travel cot which was provided but unfortunately missing the base and mattress. We only arrived at 7 pm so had to phone the on call service. This was excellent. Linda delivered a brand new cot and mattress by 9 pm (coming from Chester!) and was so helpful updating me on what was happening. Thanks Linda.
Most of the apartment clean and comfy beds. Kitchen was a bit grubby. Think glasses and cups stuck to the cupboard shelves. Oven and fridge clean and everything worked.
We are staying again next month so overall good. Doesn't get excellent due to the sticky kitchen.