Liz and Ian were away when we were there, however you can tell they take great pride in their cottages. Plenty of information both in our welcome email, communication prior and on arrival. Very willing to help even when on holiday. Overall, this wasn't for us as weather wasn't the best, hard to get out and in due to the narrow, very potholed roads and we couldn't get comfortable in our cottage. Spa was lovely and wish we could have had more time there. Our pup enjoyed the horses and surrounding walks.