Everything was great. Tony sent me very clear and detailed instructions on the room and how to access it. Everything is very well-organised. Some reviewers have complained about noise - the walls are indeed very thin, but I was lucky as I had quiet neighbours. (There was a very loud drunk altercation in the street at 3 am on one night, but of course that can always happen.) The place is a short walk away from both MMU and the University of Manchester, which was great for my purposes (an academic conference), and there is a nice breakfast place around the corner that opens at 7.30. I didn't use or even enter the kitchen, but everything else was great.