I did not get to meet Mary in person but she was readily available by phone and attended to any queries promptly.
Villa Parrin is a large house in a very good location for the shops and restaurants in Monton. It’s very close to the canal and local parks so a great spot for walking. But it’s not really a holiday home, more a base to go out from. The decor is a little tired. Make sure you are aware of the extra costs section of the terms.
Parking is in the side roads opposite not directly outside but we always found a space.