Bob was good at communicating and check in and check out was good.
The actual space and location was good too. However, we had the unfortunate event that the shower was not working when we arrived and a bed was broken. We still managed to bathe as there was access to hot water and containers, but it was not ideal at all. For safety, we had to put the mattress of the broken bed on the floor to sleep. Finally, we all slept well because we were tired, but the lack of shower made everything very uncomfortable. I wish Bob would have communicate this so we may have made the proper arrangements, as well as fixing the bed.