We booked several months in advance and Jane stayed in touch the entire time. She messaged me several days before to let me know there were some ongoing road works which helped us plan our route. We loved the little touches, including milk and cereal, and even a coffee machine. The cottage was only 5 minutes away from our friend's wedding venue, and from what it sounds like, we got a lot better value as opposed to staying in the hotel! We will definitely be back if we are in the area.