Andy was a great host, we were arriving late in the evening so we arranged for our daughter to collect keys earlier in the day with his mum. She gave our daughter clear instructions. The flat had everything we needed and the location to the city centre is fantastic, lovely bars and great walks on the canal. We stayed for 12 days so new bedding and towels were dropped off, very nice touch. We would definitely recommend Andy's flat to anyone and we hope to return one day.