The hosts were really attentive and kept communication with us. We loved having kitchen utensils and other breakfast and cooking essentials like coffe, sugar, tea, salt, pepper, olive oil and sunflower oil for free. They also provided some toiletries and cleaning supplies. Maybe the only downside of the apartment would be that in the bathroom there is no separation between the shower and toilet, so all the floor gets wet after taking a shower, which can be messy. It's true the lift is not working in the building, but some exercise is always good. Overall, the building is really well located, close to shops, Picadilly, Northern Quarter, etc.