So disappointed. This place could have been perfect for future stays. Ideal location for visits to nearby family. Lovely apartment. Fresh flowers a lovely touch. Unfortunately the place was freezing. Radiators throughout but no access to boiler or thermostat/programmer. Tiny, inadequate electric heater that didn't work properly. Calorgas fire that wouldn't stay lit and no instructions. No carbon monoxide alarm in any case. Messaged Tracy shortly after arrival. Response 44 hours later by which time I was home, abandoning my stay in sub-arctic conditions. This could be a gem. I hope it becomes so.