He was friendly and very helpful. Great place, very clean and comfortable. Room looks better in real life than on the pictures, the red and blue were a very nice color scheme. The bed was very comfortable and there was a nice terrace where we could chill outside. Overall great experience! The only downside was that we had to share the bathroom and shower with other guests and we could hear them walking up and down the stairs and talking in the hallway. But it didn't bother us too much.