As a few have already said the accommodation is tired but does have an excellent location that really can’t be beaten. It was also clean.
However, this was the worst experience I have had using Airbnb and I would definitely not recommend staying here. Firstly, we were not provided with the access code to check in. Despite sending messages, texts and calling there was no response. We asked Airbnb for assistance and they were great and managed to get the codes for us. The host eventually responded 6 hours later and almost 3 hours after check-in time.
The door to the building was supposed to require an access code but the lock is broken meaning anyone can access the building. This isn’t safe.
Even though this was a booking for 4 people the accommodation isn’t set up for 4 people. For example, there were only 3 large towels and 3 cups! We literally had to take it in turns to have a cup of coffee!
On the evening of our second nights stay there was no cold water supply. This still wasn’t fixed when we left the next day. This meant we had no working toilet, no shower or even water to make a cup of coffee. We contacted the host but again no response until several hours later after we’d checked out. He informed us there had been a leak in the bar/restaurant on the ground floor and so they had turned the water off for the whole building. There was no notice of this, no sign put up, not even a note pushed through the door, basically no communication.
We understand issues happen but there is no excuse for the complete lack of communication and failure to respond to messages. The shared water supply, if that’s what it is, means this shouldn’t be listed on Airbnb as it is not a suitable property.
I have used Airbnb many times and never had an issue like this. I have never left a bad review previously. From start to finish this was a stressful experience. Having a 10 minute walk to McDonald’s to go to toilet isn’t exactly convenient and the communication is dreadful.