The staff in reception couldn’t be faulted. That being said the room was disappointing. Firstly, the room it’s self was very low lit, the window was blacked and did not allow light in, nor could you see out of it. That’s not to mention the lighting in the room was not sufficient enough. For any girls staying, I’d recommend using your phone light to do your makeup. Furthermore, the endearing description of recieving Kinsey apothecary products was extemely misleading considering they were buckled onto the walls, not to mention the non existent “Locke bag filled with tasty treats” which was a strong selling point to be fair. Sad that they couldn’t deliver this. The presence of this would have kept us sweet... perhaps. Finally, the front door of the room was not sealed properly, meaning the light from ironically well lit corridor shon through making it really hard to sleep, not to mention the racket of the wheels of suitcases wreeling down the corridors and up the stairwell. Overall, would not come back unfortunately, yes the place is cheap but you cant even get a good nights sleep for the low cost.