Apartment did not match the photos. Significantly smaller than expected. Very loud neighbours and screaming/shouting youths in stairwell at 2am!
No toilet roll. No clean towels. Defrosted fridge-water everywhere.
Unclean/iron bedsheets.. stains!
Dirty mirror in bathroom. Dust on wooden floors.
Host was quick to respond to our complaints and sent toilet rolls/ new towels and bed sheets.
Was promised a £40 refund.. still haven’t received this.