We booked Michelle's place very last minute (a few hrs before checkin) after our previous host cancelled. From the get go, Michelle was so helpful and accommodating - letting us drop off our bags so we could explore the city. Check in was so easy, communicating with Michelle was great too. The apartment is beautiful and a fantastic base to explore and enjoy Manchester. We'll equipped, super clean, very nicely decorated. The flat was also very quiet considering its central location. Overall a fantastic stay and we would stay again!