Overall, our stay was satisfactory. We stayed for 5 nights. The house was spacious and tidy and has all the basic amenities. Some surfaces weren’t clean, so we wiped the areas that bothered us.
We mainly used the bathroom and bedrooms. We had some issues with the bedsheets (all the bedsheet contained hairs). Fortunately, we took our on bedsheets so used those instead.
Due to a user error with the airbnb app, my message to the host didn’t send, so I didn’t communicate the issue until the next day. At first, my complaint was denied. However, the host arrived a short while later and the issue was clarified because all the new sheets from the cupboard had the same issue. New sheets were provided on the third day, but we continued to use our own.
Check-in instructions were not stated in the listing instructions and I had to call the host when I arrived at the house. The key is located a few houses away.
There is also no check-in guideline for guests with all the basic information and exceptions about the house (eg: wi-fi or heating details), so there was a lot of guesswork. Also, we couldn't find any toilet paper and the host didn't reply to my question about it, so I assume it's not included (wasn't stated in the listing).
There was no communication from the host (except about the bedsheet issue). I sent the host multiple questions via the app before and during the stay and received no response.