The pros: the location was absolutely perfect and the apartment was the perfect layout for our family of 5. We were able to walk to many sites and the tram was nearby when we needed jt. Communication was good during our stay.
The cons: the hot water was limited to the equivalent of four showers a day unless you used a booster that was poorly explained and very inconvenient. I found that odd given that the apartment was advertised to fit 5 people. I’ve used Airbnb all over the world and this was the first time I’ve ever seen this. Also, prior to the visit, I felt like communication was curt, especially given the complications and confusion around traveling during Covid.