Bob and Christine were away when my friend and I stayed at their house. We were looked after by Francesca, an Italian lady. Arrival was seamless and Francesca kindly offered us lovely coffee and biscuits. She showed us to our room which was pretty much as described in the ad. Unfortunately, the water in the shower only stayed hot for a few minutes - it then remained very cold. I mentioned this to Francesca later, who said she would look at it. I am not sure if it was broken or if we had not switched it on. There was a switch outside - instructions would have been good. It worked fine in the morning (not sure if Francesca had fixed it or not). Breakfast was nice - home-made bread, altho my friend was a little bit snobbish about the cereals coming from Aldi. This did not bother me. Francesca was friendly, welcoming and did her best to help us. The room was nice, a bit cold when we arrived but it soon heated up. All in all, I would recommend it. Thankyou Francesca, good luck with your English studies.