Mark is a warm and friendly host. He provided us with useful tourist information for our two-day stay in the city. The room was clean with high ceiling and he changed the towels for us every day. Tea, water and coffee was provided in the room. The property is easy-to-find, it takes around 8-10-min walk and 15-min walk to the national express coach station and train station respectively. What's more, we had a problem with booking the Manchester United tour and Mark was very helpful to help us do the booking.