The self check in experience was not great. I communicate with DC requesting to check in at 1200 hours due to me working night shift and he accepted and promised me that my room will be ready by 1200 hours. On the date of check in instructions were incorrect. The safe code wrong and had to call DC for the correct safe code. Then safe was empty, no keys to access the property and DC request another guest or tenant who allowed me in. Once in the house my room number was different to that in the instructions. The tenant/guest pointed to room that was not clean and had to call DC and informed me that someone had just checked out and someone will be at property within 40 minutes to clean property, however, more than 3 hours later I was still waiting to have the room to be cleaned and made ready. Based on my check in experience I did not feel respected nor valued.