Claudia was prompt and polite in all her communication. She welcomed as arranged into her lovely flat complete with a beautiful complementary basket filled with essential goodies such as fruit, chocolate, tissues and bottled water. There was a useful laminated map of the area with key points marked. The flat had all the necessary mod cons I needed and an extremely comfy bed! Transport links were within a 15 minutes walk as were numerous cafes, restaurants and bars. I had a thoroughly comfortable time in the flat and would recommend Claudia to anyone looking for somewhere to stay in Manchester.