We actually had to cancel after we arrived to check in with Michelle because there had been an inadvertent mistake on list of amenities to include air conditioning. During the heatwave in the UK, we were specifically looking for a place with AC for a 3 night stay to get through the hottest days of our 2 week visit to the area. Upon arrival, we all realized the misunderstanding and Michelle offered us a full refund and updated the listing immediately. We would have stayed there if we were not already paying for another place without AC for our entire visit and didn't want to double pay for those days if we were not able to get some relief from the heat in the second place. The apartment was beautiful though, very clean and well appointed with free secure parking. We do recommend it otherwise.