Richards flat was exactly what we were looking for. It was close to a tram stop and fit for purpose.
However, on arrival I found that the flat had not been cleaned properly. The kitchen was covered in splats of food, as well as inside the fridge. The bin had sauce and drips all over and the sink still had food in it. The kitchen had enough utensils, but they were all covered in an oily substance. In the cupboard the pans were 1/3 full of left-over oil and food. There were only 2 towels between four people. The WIFI password left on the ‘welcome pack’ was not for the flat we were staying in. Nor are the photos he has published online.
I contact Richard to inform him that I had concerns. He said sorry but it didn’t feel sincere and said ‘to be fair the cleaning staff don’t go through the cupboards’ and that the cleaners would drop off more towels. Which they didn’t.