Paulo went absolutely above and beyond in making my stay easy and comfortable. From meeting me from the station because I hadn't got my bearings in Manchester yet, to providing loads of advice about local areas, I'm convinced this is the BEST place to stay in the whole of Manchester! The bed was so cosy with the most wonderful bedspread, fur blanket and an abundance of pillows and there was everything I could need in the room - coffee machine, guide books to Manchester, bathroom toiletries etc. The bathroom was absolutely spotless and the whole place just perfect. And I'm glad I had a chance to have a chat with Paulo and Ryan too - they are both such lovely, friendly and knowledgeable people. I loved my stay there and only wish I could have stayed longer. If you have a chance to stay here - book it right away!