The pictures of the communal areas in the house are not an accurate representation of how the property was presented to us during our stay - the living room, kitchen and garden was messy and overcrowded with stuff everywhere when we arrived and definitely not clean. The floors downstairs felt dirty and grimy so we are relieved to have brought our own slippers with us. On the other hand, The bedroom was clean and presentable on arrival with fresh towels provided. The bathroom was also decently clean. There was plenty of refreshments available for guests in the kitchen which was a lovely touch and much appreciated by us. The location was good and close by to a lot of amenities. We had trouble checking in on arrival due to not being sent details before our check in even though I had contacted the host earlier on in the day much before our arrival time but they had not seen the message or responded to it until I had to call the Airbnb helpline so they managed to contact the host to give us the details to check in to the accommodation otherwise we couldn’t get in. We were stuck waiting outside the property for an hour or longer trying to get in which was extremely stressful especially when travelling with a young kitten.The host was kind enough to apologise for this inconvenience and a small amount of compensation because of this upsetting experience. Many thanks.