I need firm pillows to sleep well and there were only feathered pillows on offer. The curtain is also very thin so the whole room was extremely bright very early in the morning (0530hrs). These small factors for me meant unfortunately i slept very poorly both nights. Apart from this though the bathroom was very clean and the shower was excellent. The bed was comfy enough and there was a lot of space to hang clothes up with lots of coat hangers on offer. There is a little Tesco and cafes for breakfast which were about a 10 minute walk away. It took us about 20-25 minutes to get into Manchester city centre by über. The communication was good throughout and Gina was very welcoming as a host. If I would have taken a firm pillow and an eye mask I would have probably given a higher rating of 4.5 stars out of 5. Thanks again Gina.