To say this property was ready to take on guests for an AirBnB stay would be a stretch. It is 1000% still a construction site and should have not been listed to host.
The listing advertised a washer, dryer, heating, hair dryer, clothes hangers... among other things. None of the items I just listed, were available. All of those items were crucial to our choosing, since we were coming off another leg of our business trip and needed to wash clothes. It is also cold, and the lack of heating made it so that the bath towels wouldn't even dry over a 24hr period.
I really wish we could share pictures to show how the back yard / parking area was full of construction debris. Or the holes in the ceiling tiles, the scary and messy stairs down to the basement that look like a scene in a horror film. Doors missing knobs, doors that won't close. Sinks that don't work, shower doors that are about to collapse. No pictures can describe no hot water coming out of one shower, but working fine from the one on the broken door; or a sink with no water connected but the one next to it works fine. No lighting fixtures on the sinks in the bathroom (good luck putting your contacts in).
The fact of the matter, like stated, is that the property is still very much in construction for renovation. It should have not been up for hosting anyone yet. I am sure if they work hard at it, and the area where it is located, changes; it will be a very nice place to stay. But not today, not for us. It was a real nightmare.
Travelling on business, one does not look to worry about these things, so we toughed it out for a few days, however it became unrealistic to think we could complete the rest of the 9 day stay under those conditions. We had to cancel.
Once we cancelled, a person working from the host, called me (outside AirBnB channels), to ask that we don't leave a bad review or better yet, don't leave one at all. That we would "put them out of business" if we did and they had already invested so much in making this work for us. We found this intimidating, unprofessional and unethical. We write this review as a candid, objective reflection of our experience in the property. We are not even fighting or discussing the need for a non-refundable $500+ "service fee" that made no sense or the cleaning fee (when everything was dusty from the construction). Just don't rent this property out until you're done with construction.
And to our host, all that remains to be said is NO, we will not be interested in a 20% discount towards a new stay in your properties. We will not be looking to stay with you in the future.