I'll start with the positive: The house was lovely, really clean and the balcony on the top floor overlooking the river was stunning. The linen, towels and other extras like shampoo were great and it was really easy to get into Manchester with a lovely little park over the bridge. I asked Ben for high chairs, cots and stair-gates before we came and he provided everything we asked for, buying them new - thank you Ben.

And here's the less positvie: The listing said there were 5 bedrooms there are 4 plus sofa beds in the lounge. The listing said sleeps 16, in fact there are 8 single beds across the 4 bedrooms plus space to sleep 4 in the lounge - so not sure how 16 is calculated (unless travel cots included)? It said there were 4 bathrooms but there are 2 plus a downstairs W.C. It said there was a garage but this was full of stuff so couldn't be used. The house needed finishing touches, no light bulbs in lamps, some really useful things missing like chopping boards and tea towels. Also they'd crammed 2 dining tables into the kitchen and there was only room for one really. Also the wheel bins were almost completely full and we generated a million nappies over the weekend. Also although they did provide everything I asked for on the phone, the phone manner didn't inspire me with confidence, e.g. asking for all my details even though I'd given them through Airbnb, not being able to describe the configuration of the house clearly (initially) or let me know for sure if they'd be able to provide the extra baby equipment I'd asked for (to be fair they did provide all of this - buying it new). They even called me by mistake asking to speak to 'services'!! So I was worried before I arrived but actually in the end we were very happy with our stay and I would recommend.