Communication with the host was quick and easy. They were also very good about us being late due to traffic.
However the check in experience is not as flexible as it could be. You have to wait for the host to be free to pick up keys, which could prevent you from gaining entry or leaving when you want. A lock box or coded box could fix this.
The location is very good for Anecotes, where we wanted to explore.
The layout, design and furnishings do not match be high price tag for renting the property.
Flat was warm though and not uncomfortable.