Check in was easy and was send pictures and instructions on the morning of check in, when we arrived the sofa bed wasn’t set up and when we went to set it up there was blood like stains all over the duvet, little marks but dotted all over, we contacted home owner and was told to access the cleaning cupboard which was very unorganised and confusing to look through, we also only had 1 full towel roll for 6 guests to last 3 days so had to buy more at the shops. There were only 4 towels for the 6 of us again, there was washing facilities available but as there was 6 we all needed to wash and shower daily. One of the bedroom windows was broken so was cold through the night.