Michale replied quickly in the first day. But when we required for cleaning in the property after the second night (we stay for 3 nights), no reply anymore until we left. We were charged for cleaning fee which was compulsorily included in the price but received no cleaning service. The sanitary condition in the property is far away from satisfying. The beddings were damp and mildew could be found in the corner of the room and the bathroom. Even though the location is good, but I think the service I received did not worth the price.