location is great, close to city center
house is new and clean
The management is horrible. I booked the ground floor room with a desk and garden. I need to work in day time while my kid attended camp in city center. But them messed up, and gave my room the another couple, and there is no desk/chair in the new room. so I had to work in kitchen and breathe the cooking smoke!
And I was not informed at all by the owner about this before I arrived. I was informed by the couple who took my room.
The room is new but with a strong wall painting smell, I kept the window open in day so is acceptable, but I had to close in night, and the smell got strong quickly.
some description from the website is not true :
- kitchen which is fulled equipped with cookware and cutlery and crockery. No, there are some, but definitely not fully equipped, very basic. I could not even find a pan spoon. there is basic stuff like cling film, foil etc.
- Complimentary Drinks. No, there is not. It's not necessary, but you don't do it then don't promise on the website
There is only hand sanitizer in bathroom, no handwash at all. I had to carry a tiny soap each time I went to wash hands.
I contacted the owner about wrong room, no handwash, etc, the reply was so official, I doubt I was only talking to the company this owner has contracts with.
I reported issues, and then was told :Ok they would report to someone, but there was nothing they can do.
There are three rooms for airbnb, so not a safe choice during this pandemic. But there is no description about the room numbers at all.
Very bad experience, won't choose this accommodation again.