There were so many issues we had to get a full refund from Airbnb themselves! The host is nowhere to be found. There were rats, no electricity or heating, the boiler nearly exploded, blocked drains, disgustingly dirty bed sheets and we had to use our own after having asked for fresh ones several times! The saucepans were filthy and unsanitary unable to be used! We rang more than ten times and no one was willing to help! We gave them so many chances to help but the “24 hour concierge service” was non-existent! Such a traumatic experience!