You should be aware that this property is not managed by an individual owner. It's run and managed by some sort of company. All of my comments fall into the context of the property feeling like the attention to detail isn't being paid to it. Whomever is taking care of this property and guests is splitting their energy across multiple properties and it feels that way in the following ways:
1. Checkin was a very convoluted experience for me. I was communicating with one person over the AirBnb app to coordinate a checkin time. I was called on the phone by another person to do the same. It seems like a small thing but when traveling from one city to another I may not be able to say exactly when I'm going to arrive and if I make the effort to keep someone up to date on my movements so that I can be met I expect that they will communicate with their team and I won't have to do it twice. After a long journey I have a desire to just get into the flat not stand on the street trying to call someone and wait for them to walk down to see me so that they can walk me up and let me in. This process can certainly be improved.
2. The flat was not clean. I can tell someone clean it but in a very quick way. There was dust and large bits of debris around the entire edge of the main room like someone didn't bother to vacuum there. The rugs had a lot of hair on them from other guests and a fake eyelash. I know this because I do yoga stretches so I was on the floor.
3. The bathroom also hadn't been cleaned fully hair on the toilet seat and looked like the toilet bowl hadn't been cleaned. The toilet paper dispenser rod was broken.
4. Kitchen not properly stocked. There were no extra trash bags in the kitchen. After taking the trash out I had to put trash directly into the bin which is fine but I knew that was going to make the cleaner's job a little more challenging which I didn't feel good about. The following this are not reasons why I gave lower stars just things I've seen consistently across well-appointed AirBnbs and am sharing them here so the manager has this feedback in case they want to do anything. There aren't balanced numbers of kitchen plates and cups (i.e. 1 of this type of cup, 2 of that type of cup, etc) and there are no salt and pepper or paper towels.
5. Bar/party noise. I was staying here on over a weekend and there was a lot of loud music and rowdiness at night and some loud music in the morning. Not sure if this is an ongoing concern but it happened when I was there.
Overall, I think there's just a lack of attention to detail and care and it makes the place feel subpar. The place is a good size, in a good location and the internet works well. This place could be good.