Extremely disappointed. Pictures are misleading as they sold us on the place based on the images. They were taken in such a way that it makes it look like multiple rooms, makes it look modern, however there were loads of issues. Light bulbs and bed side lamp not working, it says recently renovated but the only rooms to have been removed is the bathroom. Marks on the walls in the living room/bedroom (landlord blamed the marks on tenants instead of admitting that they couldn’t be bothered to paint over the marks) One of the two beds was so uncomfortable it gave my friend a back ache the next day as the springs were old, it indicated that they just threw a cheap mattress on there and thought that would be acceptable, for £66 per night i expected better! It also says double beds in the add but they were more like queen sized, and it says in the add that the property is in a good location however the street looks run down as reflected in the buildings state and condition, the communal area smells almost like a damp smell, didn’t even bother to use some air freshener to make the place smell better which they should look into, and the lack of lighting in the communal hall way made it dark when we arrived at 22:00pm. Bathroom in the apartment was nice though, and those of the types of pictures that sold us on the place as the bathroom does look new or modern, and the kitchen did have everything you need, but the apartment itself felt and looked so dirty, and the pictures are very misleading on top of all the other reasons I have stated above. Carpets were gross and blue of all colours, therefore it did not match the colour scheme at all of the bathroom and kitchen. Customer service was very poor too as the landlords were very rude when we tried to report all the bad aspects of the accommodation. I get that making a complaint isn’t pleasant on the receiving end, however if your tenant is not happy you need to hear them out instead of arguing, after all It is my lived experience and it was far from a pleasant one.