ALL FACTUAL AND BACKED UP BY SUPPORT CASES WITH AIRBNB.
1. Company asks you to sign up to their Terms and Conditions AFTER you have paid a non-refundable deposit to AirBnB. Beware of this.
2. Was informed later (in a 1 month booking) of mid-stay inspections being mandatory. Nothing like that in any description. When I raised an AirBnB support case, it was changed to mid-stay clean and entirely optional.
3. Was told I must fully vacate the property for the mid-stay clean!
4. Sent me reimbursement charges for half a blind (bathroom window), missing towels and bath mats (stolen after we hung them up to dry before we left the property), and 8 hours of cleaning spent on a property that we had ALREADY cleaned before leaving vs 5 hours that they take normally. Now what in the world would I do with half a blind of your specific window?
5. I would definitely do a pre-stay inventory with companies like these to be safe when I leave. Fortunately we had photographs of both before (when we entered the property) and after we had cleaned the property. I would advise everyone to do that for all their stays.
6. Faulty Carbon Monoxide alarm that kept going whenever we were cooking and were advised to open the door / windows to stop it from going. This when the heating is locked to run only 3 hours a day and at 23 Deg Celsius only! Uncomfortable temperature and poor experience overall.