Terrible experience at the flat and also dealing with 'Kevin & Laura' who are actually a management company with vague answers, poor communication and no resolution. Appalling.
Some of the issues...
- The flat smells of marijuana due to neighbours constant smoking
- Crockery was dirty and no washing up liquid provided
- Thick dust on all shelves, radiators and under TV. Coke cans, tissue and rubbish under the sofa.
- 2 broken wobbly dining room chairs
- Food cupboards not clean
- Fridge flooded upon arrival
- Springs coming up through mattress
- Water pouring onto floor when showering
Owners refuse to give a full refund because we stayed one night - we had no choice and tried desperately to find somewhere else but it was getting late and we had 2 young children with us. We requested to book properties within the first hour of arriving but nobody responded until the morning. We left ASAP and had to shell out for another place. We still havent received a full refund.