The communication with Iva was absolutely smooth though we didn't have a chance to meet face to face for a conversation. The arrival instructions were given clearlyb that we don't have any problem to get into the house. She had responded well and promptly to our specific request, and kindly offered us an ensuite at the same price as the original room is not available. The room itself is a bit smaller than expected but it's absolutely clean and cozy. The public transport option is limited to a bus route, but still easy to get transfer at the city center for other location. A prefect place to stay if you're working around the University area.