James was so helpful best check in and easiest check out. He went above and beyond as i got to the place at about midnight with hungry kids and he took all of us to get food and waited... i was so so so grateful and my children were too. The place was immaculate just like described... i wouldn't recommended if you have toddlers or problems climbing stair as the apartment have some tiny steep stairwells. All and all great experience i did have a car and was about 20-30 mins from city center and lego land discover center