I stayed at Clauds appartment for just one night. I didn't have the pleasure of meeting her however all the communication was fantastic. I was greeted by Clauds lovely sister who was full of positive energy even after a long flight. A special mention has to go to the bed.., it was bye far the most comfortable bed Ive slep on my entire trip, and Ive slept on quite a few. I highly recommend staying at Clauds appartment if you're planning a trip to Manchester.