Scott was the kindest, and most accommodating host I've ever had throughout my years of traveling. Right off the bat he greeted us with a smooth check in, as well as a refreshing cup of coffee to make us feel at home. He was more than happy to recommend delicious restaurants, great bars, and tons of exciting things to do in Manchester. He immediately responded to any questions we had. He was kind enough to bring new bedding, when he found out I was allergic to feathers. Scott definitely made our trip to Manchester a worthwhile and pleasurable experience. A real five star experience, above and beyond.