Charity did not answer my many messages about the check-in. After I asked several questions, I found out that the host wasn't in the UK and her tenants will welcome me. I asked for contact details but the host said I should contact her. After texting several times with no answer about my check in time, I came to the place hoping for the best. No one was home and I had to wait 40 minutes in the cold. The tenants said they were not been told about my arrival time. It's been a very stressful trip. Apart from that, the tenants were very friendly and the place is well located.