My first and worst travel experience with AirBnB booking, thanks to this host. They sent a ton of comm with directions and instructions which I thought was great initially but only to arrive and realise that those instructions were all wrong and outdated:
-Key location was not where they said it was
-Could not get hold of them via call or text despite numerous attempts
-Replies super slow and questions were blatantly ignored
-Spent an hour in the cold to hear from AirBnB agent that it has been cancelled (later rebooked)
- Apartment isn’t as luxurious as described and in desperate need of some repairs (toilet seat broken, bin pedal non-functional)
-Balcony (a key selling feature for us) was locked and inaccessible
-Carpet appears to be from the 90s
- General cleanliness wasn’t great (found stains across the whole apartment)
Ludicrous fictional anecdotes were provided for their awful service, would highly encourage you to look elsewhere and save the hassle.