Stopped for 2 nights towards the end of February and it was a mixed bag really! Really good location to get in and out of the city but unsure where Selfridges is as we couldn't see it! Also imagined from the picture that we would be on the canal side but that's not the case and in fairness there was nothing to suggest this in the description, its just the photo that suggests it. Wouldn't call the apartment luxury; yes there were some nice touches, however, the not so good let it down overall. Both the radiators in the bathrooms are rusting really badly and the one leaks all over the floor. The blinds in the living area have crayon scribbled all over them and are broken so your unable to draw them. The worktop in the kitchen is heavily marked in places, some of the unit doors are water damaged and as such the bottoms are splitting open and there is black mould growing at the back of the sink. Its a shame really as if these things were sorted it would be a very nice apartment. Unfortunately when we arrived we found that there was no hot water and looking at the previous reviews this was an issue before we arrived, however turns out it hadn't been dealt with as it states from the host and we spent 24 hours without any hot water. We were told me it was an issue with the building, however, when I approached the concierge about this he confirmed that couldn't be the case as each apartment had separate boilers so were all individual. I have no idea why we were told it was an issue with the building, perhaps to try and save face? Eventually after sending numerous messages (approx. every hour) to the host we did get the hot water back up and running 24 hours after we arrived. Unfortunately we were only there for 2 days so it did but a bit of a downer on everything. One of my concerns was how was the apartment cleaned before we arrived without any hot water? Not particularly Covid friendly! We never once got an apology from the host for what happened which was really disappointing.