We arrived in Manchester without knowing the codes for the appartment. only shortly before arrival we got a text with the instructions.
the communication online didn't go smoothly either, as we were not able to pay the deposit by bank because we are Dutch and the host did not give us enough information to transfer the money.
when we arrived and finally payed the deposit cash, we could rest in the bed. We forgot our English charger but could borrow one from them, which was very nice.
the bed was a bit tiny for 2 people and was not very deep, I could feel the springs in my back whilst turning. all good, when laying still is way okay. The pillows were harder then expected and my fellow traveller slept on his pants...
when we wanted to shower, the knob of the shower fell off more then once and when turning the shower head (which was leaking) you could see the bolts being pulled out the wall. This was all due to a bas installation.
The toilet and sink were small but fine..
the kitchen was way smaller than illustrated on the photographs and we did not use it.
The closet had enough room but we did not use it because we only stayed for one night.
and lastly, when we left, we were told the cleaning lady would give us our deposit back at 10:30. but, at that time, no one was even in the building. After calling the host multiple times, she answered and sent someone over. at 11 o'clock. half an hour after we wanted to leave, someone came and checked our room and gave us our deposit.
Little notice: at 5am, we were brutally waked by our neighbours who thought that moving the entire bed at that time was a good idea. This is not the fault of the Airbnb, but an supervisor which could handle the situation would have been great. now I had to go there myself and tell them that others wanted to get some sleep. The noice was reduced but even then it took a while to get back to sleep because the walls are really thin and noisy. This is something to take into account when you are a light sleeper.
In conclusion: This Airbnb has a lot to learn, fix in there rooms and improve in there communication.
The host herself was lovely, and helped us great. But we would not come back here again anytime soon.