Awful and run down.
From the moment we arrived we were concerned. The front door was tired and worn. With the front gate and garden area quite unkept. Once we entered the property it was clear that that would be the least of our worries. Wires were hanging from the ceiling by the front door and sticking out of the walls in various rooms. When we went upstairs we were shocked to discover spiders in the bath and no running hot water throughout the whole property. It was at this point that we called Airbnb to complain. We were told that there’s nothing that could be done and that if we did not like the standard of the property we should leave. Considering we had come all the way from London on the train with heavy luggage and that we had little knowledge of the city, this was not an option for us. We tried to settle but the decor was considerably outdated and we quickly realised there was no toilet paper. Despite the listing saying some would be provided. The host said they would reimburse us to buy toilet paper but we were without a car and the nearest store we were aware of was 30 minutes away! This is no way at all to treat your guests. The hot water did eventually return for the shower but remained cold throughout the rest of the house. The heating system was also set so that we could not turn it on - despite the house being old and without double glazing - so it getting freezing at night. The decorating throughout looked like a job done by cowboys and honestly I have never been so disappointed in a service I have paid for in my entire life. This listing should not be available online whilst the house is in the condition it is. And if it is to be online - new pictures that accurately reflect the standard of the property should be taken. Ruined my birthday weekend in Manchester and unless someone serious renovation was to occur alongside better customer service skills from the hosts, I’d never return.