Andy was generous with his time and assistance once we got connected. Getting connected was a bit awkward because we did not have Internet or phone access in the UK and Andy conducts business mainly by phone. Once connected he oriented us to the apartment and walked us to where we needed to be to do some errands. The apartment was clean and comfortable. Parking in the ground floor garage very convenient. Apartment location also ver convenient to Arndale Centre and Northern Quarter. The one night we were there was the Friday of a long weekend and there were several loud noises - yells and thuds - that woke the person in the inside bedroom several times during the night. Hopefully an aberration.