Location was the best part. Quiet surroundings and looked safe even at night. City centre is easily accessible via bus. We've only stayed for a day and we had to arrive early. Shoaib was kind enough to let us check-in early, but didn't send any instructions besides contacting 2 people that were supposed to be at the flat. The place is located inside a apartment complex and we didn't know how to access it. When we arrived at the property no one responded and we had to wait a long time outside while it was very cold (near 0º). We also tried messaging and calling Shoaib to no response. After we contacted support, they responded, but instructions were still unclear. Luckily, another resident was leaving and let us in. At the bedroom, we found hair on the pillows and a earring card holder between the sheets. The room was cold and the only heater they provided was a small one that didn't do the job. We only had access to the bedroom and the bathroom. They didn't provide the WiFi password.