The apartment itself was lovely, very well presented with nice decor.However the lack of communication and check in instructions was terrible!After arriving in Manchester I was kept waiting outside the apartment block on the street for one hour in the freezing cold before someone came and let me in after pre arranging the check in time two days previous.When I eventually got into the apartment the cooker and the TV didn’t work.There were no check in instructions for even anything basic such as the WiFi password.I was told someone would come up to sort the issues, after waiting over 24 hours and chasing multiple times someone eventually came to have a look.I was disappointed in the lack of care, consideration and communication and for that reason I would definitely not stay here again.On top of that I was not offered anything for my very disrupted trip and left the apartment early as I lost all confidence that I wasn’t going to be left with no TV or cooker all weekend.Disappointed!