Host:
+ Super easy to communicate with before and during.
+ Friendly.
+ Welcoming.

Room:
+ Super-clean.
+ Toiletries, towels, and linen all lovely.
+ Simple but fun decor so it's just easy to relax.
+ Plenty of space.
+ Easy to access plug sockets.
+ No disturbances from outside.

Flat:
+ Clean.
+ Wi-fi was excellent.
+ Breakfast options were great - all provided by Brian and then quick to self-service.

Location:
+ So close to the Manchester Central Convention Complex (Brian told me a short-cut): 2 minutes!
+ Easy to get to the tram.
+ Very close to local supermarkets.
+ Not far from the FREE Metro 3 purple shuttle bus which takes less than 10 minutes to get to Manchester Piccadilly station.