We stayed here for 2 nights over a weekend getaway to Manchester and throughout our stay, were met with unpleasant surprises.
Prior to check in, over several weeks and again right before our trip I informed to the host about my sensitivity and allergies to dust and was reassured that the place is professionally cleaned. Sadly, we were horrified to see soiled towels, bed linen and unclean carpets.
The furniture and bathroom fittings are falling apart - at least two of the chairs and the dining table are broken, so is one of the showers and the towel rod.
There was no tv remote so the television being advertised is inaccurate. Same for the hair dryer - there wasn't one.
The check in is unnecessarily complicated and the host has hired a third party agency to communicate with the guests leading to quick replies without any resolution.
After several complaints, the host agreed to refund part of our trip, but this did not make up for the abysmal experience.