We had a really great time in Manchester, the flat was perfect : very clean, spacious, very well located for our every day destination (5min walk from RNCM)! We met Tom's mother on the arrival day, she was really nice and explained us everything. It's a pity we didn't have the opportunity to meet Tom, but he always answered very quickly to any questions we had, and he made sure everything was ok before, during and after our stay. I strongly recommend this flat. Many thanks Tom, we won't hesitate to come again if we have another stay in Manchester !