Ma'am is a lovely, wonderful and kind host that I would highly recommend! The place is super clean and really well kept with all facilities available. The location is set in a lovely neighbourhood with the mall and various other shops close by. My first time in the city and both Sir and Ma'am showed me around and were always kind and helpful with everything that I required. They have gone out of their way numerous times to make sure that things were easier for me and that I had everything I needed in the house and with finding my way around the city. All in all it was a great introduction to Manchester and a wonderful experience staying here with them. 10 out of 10 for sure!