Jackie is a wonderful host and her apartment was superb,very spacious for a 1 bed apartment. It had all tbe things you needed and truly was a home from home experience. Great location minutes away from city. Although I didn't meet Jackie, her communication was 1st class and any questions I had were answered promptly. I initially booked for 10 days and I extended for an extra 2 nights. While staying there 3 days before departure we incured a plumbing problem which was at no fault of the host as the above flat had a leaking toilet and water was dripping down into the hosts bathroom and caused non stop water entering from the ceiling. I made the host aware and she took control of the situation and had it resolved. As kind gesture as my stay got extended a further 3 days and Jackie's flat was already booked after my existing stay was over. Due to the flood she had to cancel the next party as the property due from the flood caused damage to the hallway walls and ceiling and kitchen ceiling. As i needed a place for another 3 days Jackie offered me to stay for the extra 3 days and did not charge me for it which was really kind and considerate of her and i really thank her for her kind gesture. I will 100% recommend to book with Jackie shes a star, and i will 100% be recommending her to friends who will be visiting Manchester.