This feedback is coming from all 4 of us that stayed in the flat end of Nov.
Pros:
1. Great location within a walkable distance from City Centre, shops and transport.
2. 2 beds with 2 baths for a convenient stay as we were 2 couples.
Cons:
1. Unclear instructions about locating the flat. We were
provided the wrong floor and had to walk around for a good 10-15 minutes. People from the building were also unable to help us.
2. Unclear instructions about hot water. We were told there is a constant supply, however, we had to figure out ourselves that we need to turn on the boiler each time we needed hot water and wait 30 min before any of us were able to shower or wash.
3. The 365 Guest service was like talking to a robot.
4. The flat was dirty all over with hair, dust and cobwebs in every room.
5. Kitchen equipment dirty and obviously used for years.
6. There was soap and bathroom necessities in only one bath.
Hope this helps the hosts and the next guests would have a better experience.