Helen is an amazing host. I did not have the pleasure to meet her personally but we communicated via email, text and phone. She was super friendly and lovely and made me feel so at home. It made my whole stay so relaxing. The flat is in a quiet area and feels very safe. Nice view of the river nearby and only 10-15 mins walk to the town centre. The bed is a proper bed, it is large and amazingly comfortable. The mattress is absolutely great. Helen's flat is clean, cosy and quirky. Everything was just lovely and I felt so at home.