Unfortunately Susan was unwell when we arrived which, she said, explained the general air of untidiness. Susan was very friendly and welcoming. The bedroom was sparsely but adequately furnished and the bed extremely comfortable. Good quality bed linen and plenty of towels were provided.
The shared bathroom is quite small and very dated but, again, adequate.
There was bothered water in the room and a little and mugs, it took me a while to find tea bags as they were not with the kettle. No coffee was provided and we were told to help ourselves to (any in date) milk in the fridge. We choose not to as the kitchen looked a little chaotic.
Overall, we were glad of a place to stay which was quiet, offered a comfortable bed and was close to airport, trams and hospital.