This was my first Airbnb stay and Carlos was very welcoming with a fun and outgoing personality. He had plenty of suggestions for things to do in the city. Carlos was very flexible with the move in and check out time, which was great because my friend and I did not have a solid schedule. He even allowed us to leave our luggages in his apartment to allow us more time to see London on the last day, which was really nice. The room was very presentable and looks like the pictures. However, it might not be as spacious as it appears. There was an issue with the bathroom lock, but I would think it is fixed now..