We selected this Airbnb because of its proximity to our daughter’s flat, the photos of it, and the amenities. We were completely satisfied based on those three requirements. The flat was clean, the appliances worked well and the property was accurately presented. Getting the keys proved difficult. The information presented was incomplete. We communicated with Micheal and got the instructions. We had to walk to a business approximately 3 blocks away to get the keys. When we checked out we had to repeat this key drop off process. Since our experience they have clarified the instructions. We noticed that there were no smoked detectors in the flat. We reported this to Micheal because it is a safety issue. He responded promptly but we stayed for two weeks and the issue was not resolved while we were there. Micheal always responded promptly to us, and I would stay there again.