I am having a hard time writing this because I understand Moni was dealing with a difficult situation with another property but that does not mean dropping the ball on another location. I need to be honest and transparent here. We ended up leaving the flat shortly after entering and booking a hotel because of the state of the airbnb.
When we arrived at the flat the front door was unlocked, and it was obvious the airbnb had not been cleaned. We contacted Moni asking for new sheets and pillow cases, and since we did not hear back from him for hours we reached out to airbnb separately for a refund. That was when we finally heard from him, to tell me he thought we were coming a day later then our reservation was showing.
The description of the place was also listed for two adult people offering a small double. That bed could not comfortably fit two people and we are two smaller individuals.
There was also a door that takes you directly into the rest of the main house that can be locked and unlocked from both sides. Making it feel uneasy possibly being alone here. Especially when we are requesting for an entire unit to ourself we are not wanting someone to easily have access to us like that.
Moni was very kind and was understanding for why we left and was apologetic. He agreed to give us a full refund, but what felt unsettling was that he didn’t start the refund process and stopped responding after we came to the agreement. I once again had to reach out to airbnb to resolve this issue and get our refund. He finally responded when airbnb took over once again. He said he was going to message after he’d examined the flat we had just left. There needs to be better timing on his communication.
In the end the question I have to answer is would I rent from Moni again, and I would not.