We had a wonderful stay at Emily's apartment. Although we never met her personally, she was always quick to respond to any questions we had. Phil (who we met for the keys) was very kind, funny, and informative even after our flight delay made us nearly an hour late arriving. The neighborhood itself was very quiet in a nice residential area of Northern London. While still close to the busy city it was amazing to have a quiet place to return home to at night. Only complaints would be the bathroom sinks size makes it nearly impossible to use and we also had some issues figuring out the washer/dryer so maybe some instructions would be good. Overall, we would most certainly stay at Emily's home again when visiting London!