We booked very last minute and Zoe was super accommodating to our flight arrival as well as needs for our toddler, leaving us a bed rail and high chair. Her flat is immediately welcoming - stylish with lots of natural light. We loved the modern & immaculate kitchen amenities. Chiswick was welcoming and we enjoyed walking the high road and exploring the shops, the flat is perfectly located. Zoe was responsive and helpful and we felt totally at ease the entire week.