Forouzan was a lovely host and was very responsive, replying within the hour most of the times. However the apartment itself was shabby - the mattress was of poor quality with large springs that could be felt and huge depressions on both sides meaning that all 3 of us got bad backaches. The bedding didn't look or smell like it had been washed. Luckily I had my own bedding. The washing machine only worked on 2 settings so I couldn't run a quick wash and it had a damp smell to it. The entrance to the apartment (hallway, stair and corridor) looks a bit like a construction site with bare concrete and is rather dirty. The pots and pans provided are of poor quality and the non-stick components are all spoilt. Also halfway through our stay, in broad daylight, a naked couple were seen having a romp on the trampoline in the back garden which wasn't a pleasant sight. I have no idea if they were other renting tenants in the house but it was a bit of a shock! All in all, a poor stay compared to my other airbnb stays although Forouzan tries her best to make sure all your needs are met while you are there.