This is a fabulous unit for a get-a-way, the value is in the location! A couple minutes walk to public transportation, dining, pubs, grocery stores, Portabello Market on Saturday, Notting Hill & Kensington and Hyde Parks. We didn't meet our host but she was in constant contact to answer our questions. We were a family of 5 & utilized the sofa bed for our 2 girls, put our son in the single room & ourselves in the master. The bathroom was a large size compared to the other rooms which came in handy. Another plus when traveling with a 17, 19 & 21 year old was the full length mirror in the hallway, lol! If you plan to use the Netflix account, have your password handy as they're blocks in place for moves, shows, etc. As others have stated, there are stairs to climb if that is a concern to you. We were told the building has the plans to refurbish them soon. They have a bit of wear and tear but that can be expected in an older building.