Elizabeth is very kind and reactive, doing her best to please and inform you. No problem for the arrival.
Her house is tipically londonian, with a living-room rather small if you want to eat conveniently at home, and windows that don't provide modern insulation. But it's really very clean and so well located to visit London. The rooms are large, and all is well thinked for the children security. There's also a little garden if you enjoy good weather.
We had a good stay there, and we recommend it if you look for a simple and quiet independent house.