The flat itself was clean, spacious and modern.
The entrance looked like a squat and is not inviting.
The entrance became immeasurably worse when a man was seen ripping apart the numerous overflowing bins in the entrance looking for something. He scared our kids. It was so bad you could barely open the front door and climbed through 2 metres of garbage to leave. This was handled terribly by the owner Robert.
I texted the number given to me on the ‘welcome pack’.
He ignored this message for 8 hours and contacted me through the Airbnb website.
His response was -
‘ Hello
I’ve asked the cleaners to come and put the rubbish back into bags.
Obviously it was beyond my control of a homeless guy came and rummaged through the rubbish.
How would you like me to control that‘
Says it all I think. Also;
There is no blind/curtain in the bedroom for 3 so we had to improvise. It isn’t fully equipped for the 5-6 people that it accommodates; take your own glasses- there are only 2 and there are tea cups but they seem to be out of a dolls house size wise so again we improvised with empty McDonald’s cups.