Jen is a great host and her place is super cute! She is very responsive when it comes to needing recommendations and anything else we needed. We loved the house but did note a few concerns. We were unable to get hot water in the bathroom sink. We were only there for 2 says and reported in on the second day so Jen was unable to fix while we were there, again because we reported late, but did respond quickly that it would be fixed. The other issue was hot water in the shower. This lasted 10 minutes at the most. We’re from the US so maybe this is normal in the UK but something to note. The flat is also by the front door of the building so we heard people at all hours coming and going, yelling at the elevator, and a guy singing. None of these are Jens fault but again something to consider. Besides those issues, parking is easy, the place is comfy and we enjoyed our stay.