Rima was very accommodating, letting me check-in midday on my lunch break from work. Nice fluffy towels, luxury teas and crumpets for guests. She was a pleasure to talk to and very sweet. Her cat was very friendly and kept me company the first evening.There was also coffee made in the morning which I took advantage of. Its 5 mins from transport and the busy New Cross high street, however do not attempt to get there in heels as its at the top of a hill! I didn't mind and it will keep you fit. :)