Great communication from Andrew. He answered any questions I had promptly. Instructions on how to find the place was clear and easy to follow. The place was slightly older than i anticipated but it was nice and clean. It was perfectly located for my purpose of attending a conference at the Excel centre as it was close to the DLR so could get on straight from Tower Gate station without battling the morning congestion on the tube but just as close to tube station Tower Hill to get in to key destinations towards the center of the city.