This place was excellent. The location was awesome -- we were about a 10 minute walk to the Gloucester tube station which connected us easily to all parts of London. We loved the Kensington neighborhood which felt friendly and safe. We were a short walk to lots of restaurants and shops, as well as the beautiful Kensington Palace and gardens. The room itself was so comfortable. It was nice to have the kitchenette and fridge to store breakfast, and a microwave to heat up leftovers. The bed is AMAZING. It really spoiled us for the rest of the trip. :) It was like sleeping on a cloud -- I am not kidding. Barbara has really thought of everything. She even provided a large umbrella, which was so convenient (and much better than the tiny one I had packed), along with many toiletries. Barbara's husband was there when we arrived to give us the rundown as she was out of town, but Barbara contacted us throughout our stay to check if we needed anything. Overall it was an excellent stay. :) Highly recommend!