Amy was a good host, very helpful. However, we did not have a best experience. The flat was very nice but we faced several issues like with the hot water and the washing machine. The patio was not usable when we checked in. It took a few days to sort that out and through the entire trip we did not have hot water in the shower. This was no fault of Amy’s, she did do her best to help, especially as I understand she lives overseas. However we were on holiday and it was less than ideal that the house had so many problems. Following our stay, it was a shame that Amy refused to compensate us for our troubles. We didn’t make a complaint when we checked in as we didn’t want to make it unpleasant, however she