This apartment was really lovely and we had an amazing stay here! It looks exactly like the pictures and it was so easy to check in and out. I would definitely stay here again. There were a couple things that let it down, one being not many household items being available in the apartment such as a sweeper etc. Also staff in the building aren’t easy to locate or ask for help. Furthermore when contacting Charles Hope team, it was very difficult to get through and quite unhelpful.