Instructions were not clear at all. I was not able to reach the host and was waiting for 30 minutes. Check in was for 3:00pm the host then told me I would have to come at 4:00pm because the cleaners still there. Then agreed to let me come for 3:00, when I was trying to communicate they was unresponsive. The door to the house is broken, so to un lock the door took a while. And it was very frustrating coming in and out of the house. Also when i booked it said check out was for 13:00 the host then tells me I have to be out by 12:00. Not only that the cleaner then comes at 11:30 whilst I was still there. I was also told there was a pool and hot tub which I asked the host if I could book, they then told me they will book me a slot. Which they then failed to get back to me on, and of the day of my reservation told me I cant book a slot because I’m only staying for one day.