Everything was great about the stay. The check in and check out process was all very easy, when we had a little problem we were able to call Lisa and she was easy to reach. The apartment was clean, cute and cosy, everything we needed i.e. toilet/kitchen roll, towels, bedding etc, was readily available. The only downfall is with it being near a major train and tube station you can feel the rumble of trains/tubes as they pass continuously throughout the day, from morning till about midnight. So beware, but apart from that everything was great, would definitely book again