Fran was very helpful in every way and responsive before the trip to London and checked in to see how we were doing. The house is very comfortable, has a wonderful airy feeling on the first floor, with a lovely garden and back yard sometimes found in the back of terrace houses. It was nice to sit outside at the end of a long day when it was still light. The upstairs beds and the rooms were also very good quality. We know Brockley well and Fran's place is well located to the train station and the local restaurants and commerce. We had a wonderful time.