Communication with Elissa was great. We had some issues trying to book her place and she helped us through it despite the time difference. She was kind enough to let us check in early. The place was easy to find and, as others have said, very well located. Bus stop is right outside and tube station is only a stop or two away. There is a Sainsbury and a Waitrose nearby and plenty of pubs and restaurants to choose from. We found essentials there, which was great since we'd been travelling quite a bit, and the second bathroom was wonderful to have in the mornings to get ready. The beds were comfortable, Elissa bought a mattress top for the one guests complained about, so we didn't have any issues. We didn't use any of the appliances, but the kitchen was well stocked. Functional AC, we turned it on a few times but there was no need to leave it overnight during our stay. Sound proofing is as expected in most London terraced houses, but we were lucky there weren't any noisy neighbours around. All in all, we had a wonderful time at Elissa's. Thanks for everything.