Don’t expect too much of this place which only real advantage is too be conveniently located at 2 minutes from paddington station in a popular area and not too expensive for London. The parental bedroom is nice and sunny but the rest of the appartment has no charm and equipped cheap and basic. Neighbors quite present as the flat is poorly isolated. Very far from the fealing of the pictures on the website. Service is professional and totally impersonal. We didn’t have heat and hot water upon our arrival. Claremont (flat manager not the owner) resolved the issue rapidly during the day but refused to communicate in another way than text message.