I stayed at the apartment with my family for 8 days. The property is situated in the private apartments of the St Pancreas Renaissance Hotel (lovely building). The building has 24/7 reception and you feel pretty safe!! There was no problem with getting and leaving keys. The public side of the building is very clean and bright. The apartment is as shown on the photos. Very big (high ceilings). It has all kitchen amenities that one might need during its stay. It overlooks the station hence it is dark without lights but who goes to London and stay in its apartment?! The location is great, lots of places to eat, shops and good links to every point of the city, country and even Europe. Thanks for the hospitality!!!