This review is for 64 Grafton Way, which we exchanged two flats in for the subject listing. The two flats were great, each was two bedrooms with two full bathrooms. The apartments were sparkling clean, with very basic amenities (dishwasher soap, dish soap, hotel bar soap and hotel shampoo/conditioner, laundry detergent, toilet paper). An unannounced cleaner showed up midway through our stay, but we'd already bought supplemental toilet paper and clean dish sponges. The apartments were great. The location was close to many things, but the neighborhood itself was a bit sketchy. There are a few grocery and pub options within a few blocks. A tube station is also very close.
Thomas is part of a company that rents all the flats in the building. We didn't know who all the people were that we ended up talking to throughout our stay - Thomas was our point of contact through AirBnB, Ella (?) met us at the flat for check-in, and Sergio talked to me on the phone when the non-English speaking cleaner came unannounced and we asked why he was there. Communication and host hospitality are one star.