Despite having little time to prepare our room (we booked from one hour to the next), Serkan had our room clean and ready for us when we arrived. The room is sufficient for a couple and very warm.
The bathrooms are shared downstairs but everything is spotless and you don't feel at all like you are sharing them. There is one bathroom with sink and toilet, one bathroom with shower and sink and one bathroom with toilet and bathtub, so it is very easy to have privacy.
In the kitchen there was tea and coffee available to guests every day, as well as crockery and other utilities.
The flat is located in a residential area with excellent transport links. You can reach the centre in a few minutes without being surrounded by crowds.
Serkan was extremely helpful, gave us clear directions and always answered very quickly. Thank you!