The apartment itself would be 5 stars. It is exactly as described, clean, and the location is extremely convenient for accessing restaurants and public transportation like the tube. The reason I am bringing it down to 4 stars is because of an incident where the property owner asked to show the apartment to another party during our stay. We agreed but asked that we be informed when this would occur. We never heard from the property owner until the day they came in to the apartment unannounced and without knocking. This gave us quite a scare but was sorted out quickly enough.