The communication was quick and easy, check in was easy too. In the room the mattress were really comfortable. However I would not recommend this stay as the place was not clean enough ; the toilet are stained, the bathroom wyyas not clean, mirrors are dirty, no soap in the shower and shampoos that have been used by all the previous tenants. Very small place we stayed at 3 people and it was way too small for 3. Finally there is no safe place to store the luggage before the check in which was very inconvenient when the check in is at 4pm.