The house is spacious for a family, very well located, clean in general and run by a responsive host. Annette was very helpful and tried to accommodate our requests . She was very supportive. The flat has carpet in most of the house except bathrooms and kitchen. Although the house was clean, it was dusty. Old carpet, rugs and curtains retail dust. My wife is a bit allergic to dust and got itchy eyes after spending few hours in the flat. My daughters and I felt dust in our throat as well the first evening and could not sleep. After flagging this, Annette sent to cleaners who did a good deep cleaning. The problem disappeared in the second day. The following problem was very old uncomfortable sofas. They had no support, torn cushions,... The house needs a major upgrade, old windows, noisy hot water, etc. The house does not justify the price the owners are charging. After few exchanges about the condition of the house, the owners agreed to a partial refund as compensation to the issues we faced. The positive note is the responsiveness and communication with the host. Annette did a good job.