We stayed for 3 nights at Ming’s flat and in general we were satisfied as it fitted for purpose.
The flat’s host is leaving in the upper floors which can be very convenient in case of an emergency.
Below there is more information split by each area:
Booking process:
We met the host by chance when we first arrived the flat and we were told that there was a company called “Airsorted” which was managing the flat which includes the cleaning, doing checkins and checkouts etc. All the communication throughout the process were good, however whenever there were specific questions, such as, if there was a small freezer inside the fridge or if there was a hair dryer, Airsorted was not able to provide that kind of information. Even though they were always quite responsive in providing feedback, we got the impression that they do not know the flat itself.
Other relevant point prior to check-in was the fact that in July, once we booked, we have mentioned to go along with our 4yo daughter, so there was the need of a single mattress spare which were provided, however this was only confirmed by “Airsorted” 3 days prior to the check-in. Even though, we have mentioned more than 3 months in advance to go with our daughter only two chairs were provided. Once we noticed that there was a missing chair we have sent a message to “Airsorted” and their response was “This is a real short notice, however I will ask the host if an arrangement can be made. Kindly bear with us till then”. 3 months is not a short notice I guess. Apart from that message nothing happened next and no extra chair was provided.
Location:
The flat is located in zone 1, in a quite area and at a 5 minutes walking distance from Pimlico tube station.
Cleaning and tidiness:
At the check-in we found the flat tidy and satisfactory cleaned, however at the checkout when we were looking for any missing object, we have noticed that the cleaning team is not cleaning underneath the double bed as there was lots of dirty.
Living room:
Is provided with a small table with two chairs and a sofa-bed, however is better to ask for an extra mattress in case there is the need to accommodate 3, as the sofa-bed is not comfortable enough to sleep over.
Bedroom:
Fitted with a wardrobe, two side table and a doble bed with a soft and comfy mattress.
Bathroom:
The water pressure is good and the temperature as well. Toilet paper and towels were provided.
Kitchen:
Is fitted with a good oven , a microwave and a dishwasher which was very convenient, however we have noticed that for cooking dinners the flat is only provided with a small saucepan and a frying pan which may be not sufficient, so we end up buying prepared food to heat in the oven.
Heating:
The heating is programmed to kick-in once someone arrive the flat as there is a sensor in the ceiling. Between 11.00pm and until someone wakes up it was our understanding that the heating is automatically turned off. The maximum temperature is 22 celsius degrees which was fine for October, however in cold days that may not be sufficient.
To sum-up and despite of some of not so good comments mentioned above, we have enjoyed staying at Ming’s flat and would like to return in the near future.