The good: The unit is spacious, the location is good, the kitchen is well equipped and the check in/check out process was smooth and easy. The bad: the unit wasn't cleaned properly, specifically the carpet was dirty and hair in the shower, stains on the bedside tables in the room and mold in the cofee filter/ machine. The host did offer a fee of £45 after I complained about the condition. The battery in the thermostat died the first night we were there . Water spills on the floor when taking a shower. It would be good for the host to state in the listing that there are people residing in the unit. I had no where to hang my clothes and there were no empty clothes drawers as they were filled with clothes and shoes of the people who live there. The night before and into the morning we left there was no heat and hot water. When I notified the host after departure, they said I should have messaged them to "troubleshoot" the issue.