From the start the experience with Laura was great. She sent us a ton of useful tips and hints on how to make our London stay easier. She was there to receive my party and explain how things around the house worked. She answered all our emails within minutes. And even left bread, fresh milk, jam, coffee, and an unopened jar of nutella for us. The beds were very comfy and the bathroom had excellent pressure and hot water. The toilet was big and comfortable.
The cats were very friendly and they would greet us every day, then go sleep somewhere else.
Great place. Would stay here again if I'm ever back in London.