I have mixed feelings writing this review. I would have loved to have given this place a 5* rating as me and my family were initially happy with the booking. My husband was quick to tell me to review Andrea’s flat as he was really pleased until I showed him some messages about the heating.
following check out I sent a thank you message to Andrea but she was not pleased about us touching the boiler. I have never come across a smart meter before so I was not aware that Andrea could control the heating system. On the second night of our stay when we returned to the flat I found it to be cold as me and my husband became poorly so we put the heating on ourselves. Andrea sent a rude message as we had touched the boiler. I have stayed in many hotels and air b&bs and I have never been made to feel bad about anything especially heating situation. I had become extremely unwell overnight and thankfully Andrea did give us an extra hour to check out. The message was not acceptable and was unkind.