It was perfect. We arrived at 12.30 and could instantly enter our room. It was clean and quiet. Alessandro arrived and explained very well what there was to do in London, how to arrive there. He knows well where you can eat for a nice price in the neighbourhood. The day we returned to Holland we could leave our suitcases in our room and go sightseeing again. After the sightseeing we could even have lunch in our room till we left. I would love to return sometime we had a great time.