Really nice flat in fairly central location. Clean & modern with decent sized terrace. Seemless check in process. The aircon wasn't working initially but this was sorted when we contacted Veronica. The only thing we found slightly annoying about the flat was that the sofa was tiny & so not very comfortable to sit on. I'd imagine a lot of visitors to London would be out in the evenings so this wouldn't be an issue but we have 5 year old twins so wanted to watch tv once they went to bed. We ended up watching tv in bed on our phone as we it was more comfortable! A minor point for many though.