Katherine's home is large and well-furnished, conveniently located near the Victoria Coach Station which made my departure from London very easy to manage. My room was a unique space tucked away in a sort of annex under the street; cozy and perfect for a quick night of sleep (which was all I needed) but not a space I'd want to book for a longer stay. Katherine was clear about this in advance and her home had larger rooms better suited for longer, more comfortable visits.
There was a little confusion surrounding my check-in, when the house key was not available to pick-up from the agreed location (possibly due to bank holiday schedules). Thankfully, a housekeeper was soon available to let me in, prepare my room, and provide me with an extra key. Katherine called me shortly after to apologize for the mix-up and make sure I had everything I needed, which was much appreciated. The rest of my stay was flawless.