John was quick to respond and very positive. The flat is well located, lots of hot water, dark and quiet bedrooms.
We were let down and had to find alternate accommodation after one night. This a ground floor apartment and at the time of booking I asked if the windows and doors were very secure. John assured me they were. On the first night I discovered that the living space front window and master bedroom window catches don't secure or lock. Any one can walk straight off the street and slide the window open and gain access. I asked John about this and he acknowledged that the windows don't lock, but that it was not a priority for them to be repaired. Through airbnb we were offered a full refund and we moved out and found somewhere else to stay.
I wish we had known in the first place that the windows don't lock and then we would not have made the booking and would not have gone through all the hassle of finding somewhere else and moving. Airbnb were very helpful in getting us a new place.