Erik was very helpful and clear about the house facilities. The house was just like a home from home, very warm and comfortable with great amenities. We were there for family Xmas so the location was perfect but we know it has great access via public transport to the centre of London, whilst having fabulous recreational options close by in Richmond and Twickenham.
We loved it and would definitely stay again; maybe a spring/summer trip next time to enjoy the garden. Highly recommended.