I travelled from Scotland to London for a weekend with my flatmates. We were a little unsure of our arrival time, and therefore when we should check in, but Rachel was patient and worked with us. We easily checked in and absolutely loved her home. We were on the ground floor, whilst her family were on the upper levels, so it was nice to basically have a space to ourselves and not feel like we were impeding. The front door was a little tricky to open, but with Rachel's guidance, we finally got the hang of it.