Rafael is super responsive, very friendly, and flexible. He communicated with us a little before our trip to coordinate check in time and met up with us to give us the keys. The location was great, very close to the metro and walkable distance to all the attractions. Only downside is there was construction that took place a couple mornings and the sound proofing wasn’t the best, could hear the neighbors at night. However, given all the other pros of the apartment, I would highly recommend this place!