The communication was good and check in easy thanks to clear instructions. The room was very basic but sufficient for a short term stay. The bathroom was new and clean, but not en-suite as suggested. It was next door though, so it was alright for me. Unfortunately the shower only seemed to know one mode (piping hot). The location of the place was great, with shops and the tube station just around the corner. The house was a bit noisy at times, with blow dryers (?) being used next door at 1am at one time. Summary: clean, basic place to sleep, but don't expect too much. PS: please put a trash can in the bathroom. Menstruating folks will thank you.