This studio is in a lovely part of London, very close to Belsize Park tube station. There are also many restaurants and supermarkets close by. We felt very safe walking around the area and found the studio very cosy and comfortable. There are quite a few steep stairs and no lift so access could be difficult if you are older or have a disability. We didn't meet Emily in person but contact was regular and easy. The building manager was also easy to contact and was very helpful.