When we arrived we noticed that there wasn't a laundry machine while it was listed. We informed him of that and he responded that it was a mistake that it was listed. This was the only time he responded during our stay. We had trouble with the sink because it was clogged and we didn't hear anything from him until after our stay and when he wanted money from us. This ruined our vacation. The apartment is apparently also right besides a school so when the break was over there was constantly a lot of noise and kids that could look right trough your windows.