We arrived in London at 5.30 in the morning and Tenna allowed us to check-in early. There was a basket of fruit, water bottles, fresh croissants and milk waiting for us. The apartment is exactly as you see it in on Airbnb. It suited us perfectly. Two adults and two teenage boys. The enormous king size bed was AMAZING as I have difficulty sleeping on hard beds. I really enjoying cooking and the kitchen is packed with large bowls, pots, crockery, cutlery etc. There was a mountain of clean sheets and towels at our disposal. The apartment was warm and homely. There is a train track behind the apartment but to be honest we didn't really hear the trains. Tenna was helpful from the outset and answered all my questions regarding the apartment as I had seen many scary reviews and of course was afraid to arrive after a long flight with children and the apartment be non-existent. Tenna helped me with taxi numbers and was always on hand even on weekends and public holidays. The apartment is perfectly located. You can catch bus 52 from Banister Road into the city - drops you at Victoria Station. Bus 316 to White City which you can catch from across the road to the apartment drops you in front of the enormous Westfield Shopping Centre in Shepherds Bush. Kensal Rise Station which we got down to a 5 minute walk takes you to many main stations. Kensal Green is a little further to walk but you can take a train directly to Watford Junction if you wish to visit the Harry Potter Studios which we did. It saved us a heap of money doing it this way. The road to Kensal Rise Station has heaps of restaurants which are very reasonable (considering I have teenage boys that eat for four), pizza, Indian and even cheap Cafes where we had a good old English breakfast for 4 quid. There is a Tesco Express around the corner from the apartment and bus 52 to Victoria stops at a huge Sainsburys. We knew that after Sainsburys we had two stops to our apartment! Tenna kindly allowed us a late check out too. I could go on - there are so many positives to Tenna's apartment - to be honest the list is endless. I would definitely recommend this apartment. It was like going to a home away from home. Perfect! Thank you Tenna