Michael’s apartment is beautiful and will be a great place to stay, once some items are addressed. Upon arrival, there was no heat on in the apartment. The apartment had been “checked” earlier in the day but the heat wasn’t turned on (middle of January). Through communication with Michael and his delegates, we turned the boiler on. Some of the radiators worked, some didn’t. It took 6+ hours for someone to come take a look, which was at roughly 10pm, who said that the radiator in the main bedroom was not fixable. So we were unable to use that bedroom because it was ice cold. The other radiators kept the rest of the house above freezing, but certainly not comfortable especially with small children.
The toilet didn’t flush (even with just liquids). We realized this in the middle of the night, so we had no option but to use it. Despite being assured someone would fix it ASAP, that person never arrived. We ended up getting a hotel and leaving early. It’s too bad because it’s a nice place.