Stephanie was very responsive to messages and queries. I arrived in London earlier than expected but that was not a problem as Stephanie's friend came as soon as possible to let me in the house earlier than previously arranged. The house is beautiful, spacious, sunny and very nicely decorated. There was basically everything we needed in the house (tea, coffee, snacks, hair drier, towels etc). The location is very practical as the house is just a short walk from the tube station and there is a supermarket, chemist's and local bars and restaurants on the main road which is very convenient. The house itself is on a nice, quiet and safe road. On the whole it was a very pleasant experience staying in Stephanie's house and would like to stay there again if possible.