The apartment is in an amazing location (2 min from Tube, loads of buses to Oxford, Westminster and just about everywhere). We could easily walk to Leicester Sq and Soho too and easily accessed (lift access).
We didn't get a chance to meet Regan but Regina was very helpful in getting us into the apartment.
Room furnishings were lovely and sensible and very much comfortable.
If the bed was just that little bit firmer it would have been perfect.
It's our top choice for Airbnb in London and definitely a place we would like to stay at again on our next visit.