John was pleasant and very easy to talk to. I asked for some tourist attractions and the suggestions he gave were spot on! I had a great time in London thanks to John and his wonderful family. The room was comfortable and the location was convenient. We were lucky enough to visit during a festival that was occurring in and around Crystal Palace which was quite a sight to see! From what I've heard, these kinds of events are a regular occurrence, but it was definitely a real treat for me. I don't have any complaints and am very pleased. I appreciate the great hospitality and look forward to seeing John again!