What a great flat! Lovely and light, just as described and ideal location for us. Guy was very friendly and welcoming even before we arrived, and made it clear that there was no set time we needed to arrive by, or leave at (which especially on leaving day, was really helpful) There was plenty of bedding and towels, plus ready access to a washing machine, tumble drier AND outside drying space which is pretty much essential for us. It is particularly handy that the well equipped kitchen is separate from the lounge, so if someone needs to sleep on the sofa bed they are not disturbed by anyone making a cup of tea or whatever! It must be quite a thought to give up your home for 2 weeks to basically complete strangers (we had texted and spoken a few times, which I think is important) and so we are extremely grateful to Guy for his generosity. He made good recommendations for travel, eating and so on, which was again very helpful. We have a wheelchair user in the family and this flat was very manageable. It is on the 2nd floor but there is a lift, and we always managed to get a parking space outside for our long wheelchair adapted car, with plenty room to manoeuvre. If, like us, you are from a quiet backwater, you may take a night or two to get used to the train and siren noise! (Royal Free just up the road and Overground line about 100 metres away) but it was not a problem...and the lovely view over trees in Parliament Hill Fields from the lounge window means it doesn't really feel like a city at all. Gospel Oak station (with lift access) is about 5 mins away and there are a number of really useful buses within 5 - 10 minutes. The M & S foodstore is about a 20 minute walk at Hampstead Heath but you can also get the C11 bus. There is also both a Euphorium and Pain Quotidien bakery there. "Beetroot Deli" is a great little Polish deli which sells filled homemade pierogi (like ravioli) either cooked or frozen, which made a great lunch and if you want really good, inexpensive Italian then Ristorante Rossella just 10 mins walk away is a must (thanks Guy!) In all a great place to stay which really makes the whole 2 weeks in London (not on holiday but for specialist physiotherapy) much more bearable! Really hope we can stay again!