Shelley’s place is exactly as pictured and as a bonus a great view of London from the room I stayed in upstairs. Her place sits up on a hill so waking up every morning to the city and seeing the city lights before bed was pretty nice—I came to London for mainly work (but toured the city on wkend easily from her place) so I commuted into Whitechapel very conveniently during the week. There is walking involved to the station (about 10mins) and as mentioned in the other reviews yes there are hills to her place. You can reach Shelleys home using either Forest Hill or Honor Oak exit (both stations to her home have incline, but coming up on Canonbie Rd. from Forest Hill is more steep). When I booked my stay, I didn’t care too much of how close I was to the city since bottom line is you have to take some type of transit to get anywhere regardless, so I was looking for some place more convenient overall and Shelley’s place was exactly that. There’s a Sainsbury (market) a Superdrug (beauty/health store), and a handful of places to eat (great Indian place) literally on the way up from Forest Hill station so it was very nice to be able to stop by the market or for dinner on my way back home without having to make additional stops elsewhere. The room I booked is spacious and clean as well as the bathroom. I mainly kept to myself throughout my stay but Shelley was easily around if I needed anything. I had a really relaxing and easy stay for both business and the leisure part of my London trip and would definitely recommend her place.