Cons:
- They require you to send them your driver's license outside of AirBNB's required verification. This is not a common requirement, and they unfortunately provide absolutely NO privacy indicators as to how long they store your private data or when it is deleted. If you're going to request government ID as a private host, there needs to be clear privacy policies...
- I've stayed in many Airbnbs, and no host has ever requested a security deposit outside of Airbnb. While they'll insist that it's mentioned in the description, it's conveniently hidden away at the bottom and easy to miss, and is only mentioned once you've booked a non-refundable stay. While I had no issues and received the deposit back after 5 business days, it left a bad taste in my mouth. Be sure to document the room upon your arrival and departure to prevent any issues with the host dinging you.
- They sent us an email on the morning of our arrival saying they would be doing mandatory maintenance on the unit, then sent another email an hour later cancelling it due to the maintenance worker having an accident. This was quite unprofessional and it delayed our arrival. I was surprised they would choose our first day there to do maintenance, rather than trying to schedule this when the unit is empty.
Pros:
- Amazing location, right in central London. Couple minute walk to Picadilly and you want get anywhere you really want to be
- Modern interior, decent bathroom but small
- Ultimately we spent most of our time out in London, so it was great! Location really is amazing