When we first arrived the room was perfect, clean and overall i was very impressed. The first night i had no complaints, the trains weren’t loud even though i had the window opened all night and i didn’t hear any noise from the neighbours either although i’ve read other reviews where they could.
Second day, my boyfriend tried to raise the blinds all the way up to let sons natural sunlight in however the blinds on one side broke off. We went to the front desk and they said it’d be looked at at 10am, we went out for breakfast and came back at 12pm. Still hadn’t been fixed, went out again and came back at around 5pm and it still hasn’t been fixed. Coming up to 6pm when we were chilling in the room then someone replaced it. They were very fast and efficient so to be honest i have no complaints.
Next day checked out at 11, my boyfriend realised that he left his wallet on the way back so i called up and they were kind enough to keep it safe until i came back to get it.
Overall very satisfied with my stay and wish i didn’t have to leave!