First of all I want to thank Emily, Tanya and Phil. I've never met Emily and Tanya face to face but they are really helpful. Phil is the building manager and he manages everything in the building. Suite is a little small that we expected, but that is not a problem for us. There is a bathroom downstairs. Washing machine, washing gel, iron, towels, soup is ready for use. Kitchen is cosy and useful. We've used it only for breakfasts. There are plug converters which we don't expect. Even there is a usb charger :) place of the building is perfect, the neighborhood is quiet. Tube is 3 minutes away and you can go everywhere you want to visit in 20-30 minutes. As overall we were very happy to stay here.