Eileen was very welcoming, friendly and helpful. She even offered us as much help as we needed with going around as we were unfamiliar with the area and gave us maps and information on route closures. The flat is in a quiet neighbourhood, with a 2 minute walk to bus stops and 5 minute walk to the tube. The flat was clean and spacious, and it was a very pleasant experience staying with Eileen. Unfortunately we didn't get to spend much time with Eileen as we were out during the day and only came back late in the evening, but Eileen texted us asking if everything was ok and made sure she could be of any help if we needed. The flat is definitely a good location to stay just slightly away from the business of London but still near enough and is very convenient. Will definitely stay here again! Very highly recommended!