Gourang's place is well located to people who are looking to do stuff in that area for short periods of time (near Canary Wharf and easy access to a subway station). We had multiple problems with the heater as it didn't work properly throughout our stay. There were not enough bed clothes and pans in addition to a missing shower curtain. Gourang took care of the duvet, curtain, and pans quickly but the heater continued to be a problem. I hope this problem is solved so that the customer experience next time for further clients is better.