I stayed one night and cancelled the remainder of my stay. I was charged the full amount for one night.
When I arrived at 2pm I was locked out and given incorrect key safe code. It took numerous phone calls to rectify.
Upon entering the property it had not been cleaned properly. I notified the host immediately and the cleaner was to arrive in 30 minutes. She did not arrive until after 6pm and and finished the job at 7:15pm.
The heating in the bedroom was not working. I had also notified the host in the afternoon. The cleaner tried to fix the heating but couldn’t either.
I slept on the lounge as the bedroom was freezing.
The neighbours were noisy and I was woken up several times during the night.
I was dealing with a property manager and not the host directly. Although they resolved the cleaning, the heating was not resolved.
I was compensated by Airbnb to relocate and cancelled my stay but charged in full for the one sleepless night.
It was a very disappointing stay.