Hannah is very communicative and helpful at all times. We communicated several months before the stay and she was very flexible on the early check-in and the other baby matter requests.
It's a lovely flat in a brilliant location! Kingston is just walking distance (within 25 mins), or extremely easily traveling by bus to Kingston and Teddington town center. You could take the train (just opposite the train station) to commute into the center of London.
The flat is very spacious, comfortable, well equipped and children friendly! We are a family of 4 and stayed for a month. Thank you for such a great stay!!