The apartment was very well located in a great neighbourhood. Being close to public transport was a huge benefit. The neighbourhood had great local shops to explore and not a long way out of the city centre. Communication was great all the way through. The onsite manager (Phil) was fantastic, he was always accessible and we quite often ran into him pottering about fixing things at the property and always up for a chat which was nice. Check in/out was efficient. The apartment was nicely set up, although disappointingly the bed was not comfortable at all. We regret to say that after a week sleeping in the bed it caused a few back issues.... Nonetheless, our stay was enjoyable.