The check-in was unpleasant. The listing said the host would receive us for check-in and I specifically messaged the host to tell him the time we'd be arriving and to ask if he would meet us. He messaged that the time was perfect and that he would meet us. Nobody was waiting for us, however. We tried to contact the host, and waited in the cold rain. About 30 minutes later, the host's wife got back to us. We then found out that there was a lockbox after all, so we waited and got drenched in vain. The host apologized saying he was in a meeting, but then blamed it on a problem communicating with airbnb - despite having confirmed with me in writing.