Not as expected. The "private garden area" consisted of a rusted metal table and chairs. We stepped over a street person to descend very dirty and dingy stairs to access the basement entry door. Washer and dryer were not accessible. Took a bit a searching to find the lockbox amidst all the electrical conduits in the "cupboard" We were alarmed to find no outside lock on the door to our room. Toby and Matt and their mother were very friendly and helpful. Bed was confortable. Upon arrival we found only one set of towels, with no amenities like shampoo etc. Never did meet Jason although he said he would stop by.