Veronica was very easy to communicate and very friendly. She even let us stay for a late checkout at 13:30 (I assume the next persons would come late or the next day).
The apt is very well located and it can sleep 4-5 persons. We were there with my wife and two kids (10 and 7).
The apt was well equipped with various things although we didnt need most of them (dishwasher, coffee machine, oven). Although the apt does not look as "fresh" as in the pictures we enjoyed staying there and would definitely consider it again mostly for the proximity to the earl court station.