I'd really like to give an extra star for location; definitely a great spot, with everything easy to get to (local transport, hop-on-hop-off, restaurants, pubs). I would emphasize that it's a narrow stairway going up so lugging suitcases up to the top floor could be a problem for some. As well, the windows are a little thin, so the customers from the pub across the way sound like they are in the living room :) However, it closes at a reasonable hour, so didn't create any issues sleeping for us. Perfect size for the two of us, good internet, nice shower. Can't comment on the appliances, since it was basically only a place to lay our head! Overall had a great first visit to London, thanks Toby!