This was the worst experience I have experienced on air bnb. The listing is booked as an instant book and I booked around 8 in the evening. When it went through and the money was taken out of my account Micheal said it was too late, it was then I had to say money was taken out of my account and then he asked what time I’d be arriving. Understandably it was late as it was 11, but Micheal rudely said he’d leave the key under the mat as he’d be asleep. I think this is totally unacceptable especially if the host and the guest had not met. Then there is the cleanliness of the house which is appalling, there is carpet in the bathroom which smells of urine, on top of the fact the bathroom smells as if it hasn’t been cleaned in some time, the room has stains on the wall and carpet and overall just a very bad place that I was supposed to be resting in. Avoid at all costs.