This is a great place, especially if you are doing research at the National Archives at Kew, which is only a 10-minute walk away. There is an M&S grocery conveniently located about 3 minutes away and Ana welcomes her visitors with amenities including coffee, tea, milk, bread, butter, marmalade, biscuits and fresh fruits. The place is very clean, bright and tastefully furnished. It is situated in a very nice leafy and quiet area and about a 15-minute walk away from the Kew Gardens train/underground station. The shower is powerful and heats up very quickly. Communication with Ana has been very smooth and responses extremely timely. If you have not lived in this part of London before, remember that there will be planes flying over, you cannot avoid this.