The flat is very attractive and well laid out, the living room at one end of the flat and the master bedroom at the other which allows one person to sleep even if another is watching television.
The flat was immaculate, not a speck of dust anywhere.
The master bedroom bedding was wonderful, the mattress very comfortable, as were the pillows.
The location is excellent, a 10 minute walk to Kensington High Street and a 15 minute walk to Notting Hill Gate Road. Buses and tube easily accessed on both streets. The neighborhood felt quite safe.
The kitchen was well stocked with cooking utensils, and included a washer and dryer. To reach the dryer we had to stand on a step. The dryer turned off after approximately 3 minutes, so we had to keep turning it back on, and on, and on, each time standing on the step.
Several things were not mentioned in the description of the flat. The most difficult for us was that central heating is not turned on until October. My daughter and I visited in September and we were cold much of the time, resorting to standing in front of the open oven door in order to keep warm.
The water was warm in the mornings and evenings, but at 5 P.M. it was stone cold. After a day of sightseeing I like a warm shower before getting dressed for dinner
and was not willing to take a cold shower.
There is a school next door to the flat; children are picked up in the afternoon and stand to wait for their transportation directly under the master bedroom window. the children' noise lasts about 15 to 20 minutes. Unfortunately, there were several afternoons when I needed to rest; not possible because of the noise.
Felix, son of the owners who live in Australia, manages the rental through Airbnb. He seemed an enthusiastic and polite young man, but was difficult to reach. Days, and in one instance, weeks went by before he responded to our emails. For example , I repeatedly asked him to send me the street address for the flat. I was trying to figure out bus routes to various locations, but needed the street address to do so. When I finally got an answer, Felix sent me the postal code. I wrote back telling him I didn't need a postal code, but a street address "like 10 Downing Street". Then he sent me the number I wanted. (As I write this, I wonder if Felix didn't know what a street address is. I thought it was a common term, but perhaps not in Australia or England.)
The star and saving grace of the flat was Lyn, the flat manager. She met us at the flat when we first arrived, gave us keys, showed us how things work, locks and windows, etc. -- a delightful woman. She was available by phone and always very responsive. Every interaction I had with her was positive, and I had total faith that if something went wrong she would do her best to fix it. At one point Lyn exceeded her duties as a flat manager. Learning that her husband was a chauffeur, I asked her if she could arrange a ride to Heathrow for us on the morning we left. She did, and he was prompt, polite, a careful driver. Perfect.