Sue was a brilliant host and very responsive any time we had a question or an issue. The apartment is amazingly designed with everything you could need as two people travelling and working. The pull down bed was very comfortable, we slept really well. There was also plenty of storage space so that we could properly unpack and not have to clutter the small space which is great when you have to work. I have already recommended it to friends and would definitely make this my first choice if I needed accommodation in London again.