Colette has succeeded in doing everything possible to make ones stay comfortable and easy. Her suggestions and directions were very helpful. It is a 5 minute walk to the bus , a 10 minute ride to the underground, and then a 20 minute ride to the center of London. This is very short for getting around in London ! This area is also safe at night . The shops and restaurants are not appealing but there is a grocery near by. The bed is so comfortable, the room is quiet and room enough for belongings. I would stay here again and recommend it.