Good and bad points alas. We never actually met, but Michelle was a great host- very responsive, very helpful, and the check-in/check-out process was effortless. The place was spotless, with treats and amenities laid on, and one of the most comfortable beds I have ever slept in! The location is also very convenient and in a good area of town. BUT... it really is very small, more a glorified studio than an apartment- there are only two rooms (if you don't include the bathroom, which is tiny), with the sitting room effectively consisting of a sofa in the kitchen. I would be enormously surprised if four people would be comfortable staying here- I would suggest two maximum, and they would need to be close! The soundproofing is also non-existent (not Michelle's fault, I know) and I could hear literally everything that was happening in the flat above- walking, talking, music, even the kettle boiling in the morning. All in all this made the place extremely expensive for what it was- I know from experience that you can get more for much less in equally good central London locations.