Nice flat in Notting Hill, close to Latimer Road and Ladbroke Grove stations. The flat is lovely and well-decorated but we had several issues with cleanliness and heating. Although we had requested extra care with cleaning due to allergies, we found extensive dust, mould, and stained sofa and pillows. Moreover, the flat was not heated at all. We were greeted with 16 degrees upon entry and had continued problems with the boiler the next day. While the Vanessa's Support Team was responsive, there is a lack of communication with the Host directly. Ok stay overall, but a little disappointing considering its Plus property status.