Stressful few hours before check in. Notified the day before that the garden flat was not available due to a faulty boiler. Very helpfully offered the alternative upper floor flat for the same price (despite usually being £10 per night more expensive) However had to chase and chase check in details - 3 emails and then a phone call.
No mention of a dog until we arrived but helpfully the owner kept this out of the way. Pictures on the communial stairway contained swear words which my 8 year old was reading. Saw two mice run across the living room floor, bed v hard and uncomfortable.