Alexandra was very accommodating and her husband was very helpful to helping me get an adapter to charge my phone. I was able to leave my bag early and come back later to receive the keys. The room was immaculate as described new and spotless. Quiet neighborhood and stores are walking distance. Transportation is about 10-12 min to the nearest metro and bus 3 min away. She is pretty quick at responding back as well. Definitely recommend this place to others.