We had family come visit and we chose to stay at Jane's apartment. It was perfect for the four of us. We had a small problem checking in with the front desk due to miscommunication with the key but this issue was quickly rectified and Jane even called to make sure we were taken care of. (Quick note: the apartment is located in the south building and the front desk is immediately after the supermarket). The apartment was just as advertised! Bright, roomy with quick access to the tube along with good wifi connection. There is a supermarket located right next door as well that was also very convenient. The neighborhood was very quiet and safe. I would highly recommend staying in this apartment if you decide to visit London. Jane was very easy to communicate with and it was a pleasure staying in her flat!