Nicky was an absolute life saver when our previous host cancelled on the afternoon we were due to arrive. She responded extremely quickly and was so accommodating at late notice. The room was clean and comfy, the bathroom was super clean with a fantastic shower, and the breakfast was laid out and easily accessible. The key safe meant we could come and go easily, and Nicky had left a note with all the information we needed about the flat so we felt right at home.