Stephen was an excellent host. He contacted us immediately following the booking and gave us an enormous amount of information about London and the neighborhood (which is so great, by the way!). He gave us detailed directions on how to get from the airport to his apartment and when I realized at the last moment I wan't going to be able to bring my son's travel crib, I messaged him and he brought one to the apartment for us to use. We ended up taking a private car from the airport to the apartment and it was two hours late - but when we arrived, his housekeeper was still there, waiting for us - and so happy to help. It was so kind of her. The location is great - we only rode the tube a handful of times and walked a lot to the Thames, the London Eye, all over very easily. We were very happy to be able to come "home" to the apartment every night after being out all day. Thank you Stephen - we will be back!