Sonder owns a 29-unit apartment building just blocks from Westminster Abbey and the Houses of Parliament. The location is central, scenic, and convenient. The apartment itself was sparking clean and the entire building seemed like it was recently remodeled, complete with the "new house" smell. The fixtures and furniture in the apartment were all very modern and seemed barely used. My only complaint is that the elevators were incredibly slow. On the--major--plus side, the Sonder staff are wonderful. All my online questions were answered quickly (most were less than an hour) and completely. On-site staff were also very helpful and unfailingly helpful. This was our first AirBnB experience and Sonder set the bar high for everyone else!