Hi, the positives were great location, secure parking for a small car, fully equipped kitchen, nice supply of basics in bathrooms & kitchen, excellent mattresses, & 4 toilets & plenty of loo roll.
Thank you for trying to resolve the lack of heat downstairs, but even after the second visit it really wasn’t much warmer.
Some suggestions for improvements:
generally I think this property is in need of some repairs & decoration. The top floor bathroom ceiling had a crack & moisture coming through & had dripped on the floor, the toilet seat was damaged & loose (unhygienic), the shower spills over the edge of the bath & has caused water damage to the bath edging. The master bedroom metal bed frame squeaks & disturbs whoever
moved in bed (mattress is good). En-suite bidet cracked in several places. Thank you for replacing this loo seat. Green room 1st floor no bedside lamps & only one bedside table. No doormat so lots of shoe mess trodden through house. Very unpleasant smell, like drains, from kitchen units on the cooker side. Could do with more mugs & tumblers, less wine flutes! Some of the ‘double mattresses’ were very small & not much sleeping room for 2 adults. Showers all very weak power. The ground floor toilet seat damaged underneath & unhygienic.
The lack of heat & kitchen smell did unfortunately spoil our experience & I wouldn’t recommend this until work has been done. I also think you should put a photo of outside & garage space.