From the moment we made our reservation Eliza was easy to reach and accommodating. Upon arrival she made sure we knew how everything worked and the flat was presented with fresh flowers, biscuits and tea to welcome us. You can tell she puts so much love into her home - every single piece of furniture has it's own story and has been thoughtfully curated. It truly is a chic little oasis in the city! - The perfect retreat if you're considering a staycation in London or visiting from out of town! Highly recommended.