There are good and bad points with this listing. As it's a relatively new listing, I completely understand that sometimes things need to be ironed out by the management of the listing.
Good points : Company that run the listing responded quickly (although weren't always able to sort out problems), it's a great location and a great neighbourhood. The apartment is very quiet (slept really well!), it is well equipped and the photos are 100% accurate… If anything all the rooms are larger than they appear in the photos. For a ground floor apartment, there is a lot of natural light. Host was quite flexible about check in and check out times which was much appreciated.
Bad points: no cleaning was done prior to arrival, and the flat was quite dirty. The floors were covered in dust and hair. I had to clean the apartment myself (not ideal after a long inbound trip). There was no clean bedlinen, I had to clean dirty linen that was left on the floor myself. On the third day of my reservation a large bag of clean linen did arrive. The heating doesn't work correctly (two of the four radiators don't work, this is insufficient for winter months). The host’s company did send someone to look at this but he wasn't able to fix the heating during my two week stay. I had to buy a freestanding heater myself.
I imagine if some of these issues can be ironed out, it would be a great listing. I feel that my comments are a fair and reasonable reflection of my stay, and this is reflected in the scores I have given for this review. The listing has potential to be 4 or 5 stars.