First and foremost is how easy Ross was to communicate with; he gave excellent information on how to access the property once we got there and was readily available to answer any questions we may have had.
When we got to the property we were greeted with a room and bathroom opposite which were immaculate, in the bedside drawer was a helpful guide to tourist destinations around London as well as some charging cables for new and old iPhones, a small touch but a very helpful one.
The bed was very soft and comfortable with a lovely heavy blanket.
The brief time I spoke with Ross was pleasant, he was very approachable and an excellent host.
The area around the property was stunning with a canal nearby, only a short walk from Canada Water station
I'd highly recommend a stay here.