Kamal was reall helping, sent us instructions for self check in, so we did not have ro wait rill 2 pm and could enjoy the city. Kamal.helpwd us aswell as we forgit the uk adapter and he had one tp share, from this point of view everything was fine. Location is 15 min from Tower, not 10. There was just one thing in the room ,that I hope we.will fix afterwords.