Phil was quick to respond to text & emails which reduced our stress level coming to a city for the first time. His directions were spot on and he was happy to provide any information regarding our need for direction as well as other suggestions.
As a side note and not to reflect on our satisfaction, should you be in London during warm weather be prepared for the lack of air conditioning in almost all rental properties.
We were delighted on the other hand to have a lift (elevator). These are a rarity in many rentals.
When all is said & done, we will certainly stay with Phil if he has availability should we return to London!