Vanessa was very kind and helpful. The apartment was clean and all the facilities that were mentioned were provided. It was also nice to find a wide selection of tea and coffee on stock in the kitchen as well as guidebooks and books to enjoy if desired. It was also very comforting to find the reality in line with what was offered on the website. Meaning, the apartment looked as it was displayed on the photos and felt homey. Some curtains on the windows could add to the feeling. Last but not least, the apartment has excellent location, close to the Tube and to main sightseeing locations. At the same time, it’s remote from the noise of the traffic, located in a calm area. Definitely worth considering for accommodation in Central London!