We could not have asked for a better experience! Melanie was extremely generous, hospitable, and accommodating. She was even kind enough to provide some basic groceries for some post-flight tea and biscuits. She was very responsive through email and text/mobile with precise directions to and from the airport, even offering to book a mini-cab and answering all of our questions.

The house was spotless! It is the perfect size for 2 people and is so charmingly decorated it feels like home from the minute you arrive. All the necessary amenities were provided (towels, linens, hairdryer, soap, wireless internet, etc). The bed and pull out sofa were very comfortable and the bathroom was so luxurious! The house is in a quiet, clean and safe neighborhood, and just a few minutes from the underground.

We honestly had the best imaginable experience and cannot wait to visit London again so we can stay here!