Overall a clean, comfortable and relaxing setting. Very convenient to underground tube system with easy access to all major tourist destinations within 30 min or so. Upstairs neighbours can be heard with creaking floors, but generally acceptable for the style and age of the structure. Beds are comfortable. Linens and pillow options limited. Kitchen accessories well stocked. Would have benefited from some appliance manuals including heat settings. Good Internet. Toiletries seemed random and possibly left over.