I have nothing but positive things to say about Alejandra and this flat. Alejandra is incredibly responsive, helpful, and accommodating — for example, I asked if we might be able to stop by before check-in time just to drop our bags off, and she helped make that happen. The flat itself is so nice and spacious — tons of storage, bright, modern decor, and good amenities. Great location, too! Very central, walking distance to so many good sites in the city. Would definitely recommend this flat to anyone looking to book a stay in London!