Stolen Items from property
What started out as a fantastic girls trip ended on a very sour note. On the last day, we weren’t supposed to be at the airport until the late afternoon and check out was at 11 am, so the owner let us stow our bags for a while assuring us it was safe.
After letting the maid service in we all went on a quick shopping trip to kill time just around the corner. Upon returning back to the property we noticed two of our bags were missing, a backpack and tote back, with several valuables inside including our passports, jewelry, a laptop, and 2 iPads, just to name a few. We spoke with the maids that were in the home and they had no idea what happened so we reached out to the proper channels. After speaking with the owners and the local police, the two guests with the missing passports had to leave to go to the embassy trying to catch their original flights. We maintained contact with management but no luck.
We returned home we reached out to the owners who were not only unapologetic, they tried to blame us for the belonging missing saying that we had not gone through the proper channels and left suddenly for no reason. They clearly stated that they were not liable in their response.
We were willing to work with them to come to some sort of reconciliation since the damages were well over $20,000 including new flights. At the very least, acknowledgement that they could have done more but in return not only was the response cold, it was extremely defensive.
Moral of the story, don’t let the allure of this property fool you, it’s unsafe and the hosts do not care about their guest.