The room is lovely but on closer inspection is not properly clean. We also had a few problems with the room including out of date milk cartons and when I let Venn know was told they was surprised as the date on the box was in date - unlikely as none of the cartons supplied were in date and ranged between 1 month and 6 months out of date. The smoke alarm was just placed on top of a cupboard and covered in thick dust. It can be easily remedied but I was very disappointed by the response received and the lack of ownership.