The flat was really amazing, perfect for families like said in other reviews! Also super nice that there were things like a well stocked pantry and a welcome bottle of wine, etc. It was so nice we didn't have to go out and buy a lot of things for the flat. Katie was wonderfully responsive about any requests we had, and the binder of recommendations extremely helpful. I LOVED the soft sheets, duvets, and pillows on the beds. Great towels and awesome baths, the flat is newly renovated. The 2 downstairs bedrooms and beds (two singles + single bunks) are rather small by most American standards, but the master bedroom was amazing and the upstairs large and airy and a wonderful place to spend time.