The property did not have heat or hot water in the middle of winter. Host was unresponsive to concerns and couldn’t find anyone to address the issue in a timely fashion. After waiting for almost 24hrs there was still no one on site to address the issue and she asked us to crawl through her house to find the boiler and diagnose it for her and try to fix it so she wouldn’t have to send someone out. Horrible experience and would not recommend this property to anyone who values heat and a hot shower. Terrible experience and awful way to spend your time anywhere let alone on vacation