Would rate 0 stars if I could. Zahra has automatic booking activated so I spent several hundred euros booking her place to be told 1 minute after check in that she couldn’t take me or refund me as it was past check in time even though I’d been messaging her on WhatsApp and through Air Bnb for 16+ hours starting from early the evening before asking what time I could check in etc.
Worst communication ever from an Air BnB host. Left me in a situation I wouldn’t wish upon anyone where I had nowhere to stay alone in London and not enough money left to pay for a new place as it can take up to 15 days for a refund. Don’t have automatic booking on if you’re somehow going to book two people for the same night. (Didn’t know that could be done??) and also reply to messages. So sneaky the way she said nothing could be done ONE minute after check in. Felt like I’d been scammed. Don’t book here. Shouldn’t be allowed on this site, so unprofessional.