The communication went smoothly. We arrived a bit early so we had to wait for the room to be cleaned. The host granted us a late check-out which was perfect for refreshing after a long day of being out and about. The room was nice and clean and on the countertop the host left some complementary sweets. The room is located centrally (few minutes from Marble Arch and Hyde Park Corner), so expect to hear the sound of a busy boulevard at nighttime. There was repairing undergoing at the time of the stay inside the building which did not affect our stay. There’s a slight delay with the hot water reaching the faucet.