The location and modern vibe of Maria Teresa's home was amazing! Super convenient to access and very easy to get to all parts of London via the tube. Her home is also well decorated. Unfortunately, Maria Teresa and I had some major communication problems that, to be fair, weren't all her fault, but I wish she had been more proactive. The airline kept switching my flight departure time and so I arrived earlier than I'd expected and went to the key pick up location (the local corner store) and the guy gave me an envelope with a key in it. There were three letters written on it but they didn't correspond to anything and I was feeling doubtful so I messaged Maria Teresa and didn't hear back so the corner store guy told me to take them and try them out and bring them back of they weren't the correct ones. Maria teresa hadnt responded to my messages or told me what the key would look like or what the envelope would say so i hesitantly listened to the corner store guy and took them. As I approached her front door, Maria Teresa was coming out with the correct set of keys and gave them to me and then she left. Next thing, when I entered the apt there weren't any clear directions about which areas of the home I could use, or which part of the two part bathroom I was allowed to use, her toiletries and towel were in both parts of the bathroom so I felt uncomfortable and unsure using it. Other than a wifi password, there wasn't any info about the house or neighborhood and i wasn't told when I was meant to checkout (I'll take responsibility for this, i should have looked at the airbnb listing but because all my previous hosts have given me a pretty good summary about their home and logistics upon arrival I didn't even think of it). When I was leaving in the morning (30 minutes after check out) i appologized and took responsonolty and thanked her and she ended up lecturing me about the key confusion and the check out miscommunication for a while and i felt so bad I ended up crying in a cafe down the street. So while i don't want to completely blame Maria Teresa for how my stay ended up because I also should have been more proactive, but after 10 days of traveling, an injury on the road, flight changes I couldn't control I'd have appreciated a host who was more explicit with her instructions if she had not able to check me in and introduce me to the space personally, and someone who didn't lecture me and blame me for everything when communication is a two way street.