First of all, Chelsea is a stellar location, and we were very pleased with the location. That was about all that was pleasing, though. The flat is held in a building for vacation rentals, which means people don't live there. It felt like a hostel with a doorman. The room was very small, but that was not really a problem as we didn't plan to spend much time in the room. The bathroom is a fine size, but the bathtub was dirty. Towels were dirty as well with dark green and brown stains. I messaged Leyla and she had the maid replace them quickly, which we appreciated. The bed is a double, so quite small. Not very comfortable at all. The flat looks much bigger, cleaner, and nicer in photos than in actual reality. Also, the wifi did not work for us. It is one of those services where you can purchase wifi for an hour or a day, but we did not have to pay since Leyla provided us with her passcode. The connection was poor, so we were unable to use it anyway. (a major bummer since we had to use cellular data) The kitchen is MUCH smaller than pictured, but we didn't mind that so much. If you're hoping to spend your holiday in a bit of luxury I would choose elsewhere, but if you're just looking to drop your bags and explore London, then this place is fine.