Isabella was very unorganized and not the most helpful host. When we arrived she asked us to ring her neighbor to have them let us in the building. We contacted the neighbor and no response. She then informed us we had to try to call some of her other neighbors. After 14 hour flight this is definitely not something we want to deal with. After 20 min I tried to call Isabella no response. We finally got in the building. We were a little concerned to enter her apartment as she sent us a long list of rules of what we CAN’T DO in her apartment... we felt like we were in 1st grade. The room instead is very small and the bed is not really a bed it’s more like a futon bed. I had no issues with the room and it did have a nice view. Just keep in mind that you will be awaken by drunken people outside every night (we loved the restaurant right outside the building no complaints there) but just be aware you will not be able to sleep in. The bathroom was definitely not cleaned it was more like wiped down. Isabella only provided 2 towels and one for myself and one for my husband. We stayed for 5 days and when I requested 2 more towels she questioned me on why I needed more. Maybe because I don’t want to be using the same towel for 5 days and I like to dry my hair with a separate towel!!! 2nd day of our stay we ran out of toilet paper... messaged Isabella no response. I asked her if I needed to go out of my way and buy some. NO RESPONSE. So we went out and bought toilet paper. The day we wanted to have a glass of wine we felt like we were intruding because she never showed us where her glassware was located. Come to find out she only has 1 glass for us to use. She never responded when I asked her if she had an iron I could use so I walked around the entire time in London with wrinkled clothes. Isabella got home around 1am and cooked at that time and made so much noise while we were trying to sleep she did this 2 nights in a row. She also doesn’t respond to her alarm and it kept going off for 20 minutes!!!!!! She confronted me and I gave her a piece of my mind because truly this was the worst experience ever. And she knows she is a horrible host and I made sure to remind her of that. So not only your a horrible host but decide to argue with your guests? You didn’t win that argument did you?
Pros:
Location is great we loved the area and very close to the underground. Market is so close and it was nice to walk around and enjoy all the food they had. Close to the river always a nice view.
I would suggest you save your money and just book a hotel or another AirBNB because this place is not worth it when you have a horrible host who makes you feel unwelcome and you feel she needs the money and that is the only reason she’s hosting not the best experience. Isabella doesn’t care about anyone else other then herself and is inconsiderate of what her guests need.