When I first arrived, someone was still in the room I was supposed to stay in. Luckily, I was only there very early to drop my belongings. Eileen was extremely welcoming along with her 2 dogs and 2 cats. The dogs stay downstairs and the bedrooms are upstairs. Eileen was such a great host and very welcoming! It felt very home-y staying with her. It was about a 10-15 minute walk to the underground and then an hour via tube to the city center (around Buckingham Palace) The neighborhood is cute quiet and feels safe. Eileen also gave great advice and I loved chatting with her, sitting in the living room watching tv.