Sam was very helpful and responded quickly to all our questions so entry to the apartment was seamless. The location couldn't be lovelier in the best part of Hampstead, both near the village and the Heath with shops and cafes within easy reach. Don't be put off by the shared entrance hallway, which is a bit dowdy. Once inside, the apartment is well laid out with very comfortable beds and lots of light. Although there's no parking, we found somewhere the other side of South End Green within ten mins walk. The kitchen has all amenities - my nephew was even able to dry his wet clothes in the dryer! My only complaint was I thought there was a roof terrace. However looking at the information about the apartment again this wasn't mentioned. It just looks as though there's one from the pictures. I wouldn't hesitate to recommend this apartment and will doubtless come back again because of its wonderful location.