Overall we were very happy with our stay; a friend and myself stayed for 2 nights. Getting luggage up and down the stairs was good exercise lol but we literally laughed the whole way through it. The area is very close to the metro and feels very safe. Max and Billie’s communication was quick and easy especially when we had one minor issue which had nothing to do with them. We appreciate them helping make our short time in London as stress free as possible!