A friend and I stayed in Claire's place for five nights. It's in a great location right down the street from an underground stop which made it easy to get around the city. Just under the apartment building there is a grocery, pharmacy, starbucks, and a few restaurants which was also extremely convenient. It was very clean and had all the things we needed- even Oyster cards to reload, breakfast items, and plug adapters. Communication was great; all my questions were answered quickly before arriving and I was met at the apartment to check in. The only negative for us was that the bedrooms don't have blinds or dark curtains to close so we were woken up bright and early when the sun came up each day around 5:30. It did give us an early start each day though! I would definitely stay at Claire's again.