We had a very enjoyable stay and both the communication and instructions were great for the details. It was clean, quiet, and comfortable. Obviously excellent location, including nearby Tube stops. It's true when they say it's really max 2 adults (and maybe a child) as it's a little smaller than most US hotel rooms (with all the stuff, it feels a bit "tight") and it was smaller than the hotel our friends stayed at nearby, so those are good price-point comparisons. It was nice having a small washing machine (no dryer/air dry rack) so we could get by with no checked bags for our extended stay. If one person is prone to needing the restroom at night, be sure they sleep on the outer side of the bed (it's in a nook) as I was on the inside and it was a bit of acrobatics to get out/over them, ha.