My brief review:
Location is great! The place is clean and nice. Beds are super comfortable.
Check in and Check out process were Easy. Person who welcomed us was very nice and helpful, as all the people whom we were in touch with prior to our arrival.. we received tips and suggestions that we really appreciated.
However customer service for any emergency maintenance should be improved. We didn’t have heat and hot water the last night of our stay. We talked to several agents and we were recommended to google the system and on how to fix it (because we might had to pay If they sent someone). We declined as We refused to touch the system, we were concerned that if we break it then we’d be responsible paying for it.
We eventually called Airbnb to report the problem.
End result - We spent the night without hot water and heat.