Isabella gave me a warm welcome and explained the facilities.
The room has a fantastic view over the river Thames, is spacious and has a wardrobe, chairs and TV. The bedroom and shared bathroom were very clean and the double bed was firm but comfortable. Towels, slippers and a newspaper were provided, which was a nice touch.
Having your own set of door (and room) keys made access easy when I returned late one night.
I didn't use the kitchen but there were drink making facilities available.
Isabella communicated very well before and during the stay, and was not intrusive. I would definitely stay again, and recommend it.