Firstly, this is a basement flat. Nothing wrong with basement flats if that us what you fancy but it was not necessarily my cup of tea and this was not clearly stated in the ad.
With regards to the host-Frances, she was very responsive host but there were a few issues that came up that were not resolved during our stay. I do know Frances is now taking steps to rectify the issues to ensure a better experience for the next guest
I would rate the location 5 stars but my overall experience based on my expectations and actual experience 3 stars.