Roly was really great at communication. As this was for my business trip, I needed a desk and chair so that I can prepare the business meeting properly. When I inquired before booking, Roly said that he would put the desk and chair to the room and it was there when I arrived. He was very quick at responding and the local tips that he shared were very helpful. It's a shame that I didn't have much chance to have a chat with him due to my busy schedule, however, I really enjoyed his warm host! Thank you!