This flat was the perfect place to stay on my family's trip to London. It is as nice as it looks in the pictures and Andrea really is an amazing host, just like others have said in their previous reviews. Before the trip, he was very responsive to any questions I sent him, and he was flexible in allowing us to check-in early on the day we arrived. He was there that morning to greet us, showed us how the keys/locks on the doors worked, and shared some suggestions of places to visit and things to do. Andrea remained available via text throughout our stay and always responded promptly, whether it was to recommend a local restaurant or grocery store, to adjust the thermostat or to give instructions for the clothes washer/dryer. He also checked in daily just to make sure everything was going well and wish us a good day.
The flat really felt like our home while we were in London and was such a comfortable place for our stay. It was clean and had everything we needed: dishes, silverware, microwave, refrigerator/freezer, comfortable beds, hot showers with clean towels and an ample supply of body wash and shampoos/conditioners, even a tiny screwdriver to tighten the screw on my glasses! It was so nice for our daughter to have her own bedroom and bathroom separate from ours, something we wouldn't have had if we stayed in a hotel. One thing to note is that the flat is on the lower level and requires you to walk down a flight of metal stairs to gain access.
The location of this flat was so convenient. It was just a short walk to the Shepherd's Bush tube station or Shepherd's Bush Market station and easy to get to the City Center of London and all the popular tourist attractions. There's also a bus stop right in front of the flat. There are numerous restaurants in the area and lots of little shops on the streets, as well as the huge Westfield Mall right across the street.
I definitely recommend staying at this flat for any visit to London. Great place, great location, great host!