I was really excited about this listing. When I originally booked it, the reviews were great. However, closer to our trip I noticed that there were concerning reviews. However, we couldn't find an alternative place to stay and had already paid our airfare. The first issue was with cleaning. We were told we could check in at 3 PM. The host messaged us at 12:30 and said that the unit wouldn't be cleaned until after 6:30 PM. This was after a red-eye flight and two tired children. The cleaner didn't finish until almost 7:30 that night. The next morning we noticed there was no heat and the radiators were leaking water. We reported it to the host and they sent maintenance the next day. The third day we went to use the washing machine that was advertised; it was broken. The maintenance person they then sent told us that he had told the host they needed a new washer weeks ago. We didn't get a new washer until the day before we left. Also, the unit we got was not was was pictured.