Helen was very responsive to any questions we had as well as offered up some suggestions as to the local area. The flat was clean and was as shown in the pictures. There were 4 adults that stayed here and we had plenty of space- we spent most of out time out sightseeing and really only used the flat to sleep. It is located in a perfect spot. A short walk to the Cannon Street Underground which made it very easy to get around London. We had a nice walk to the Borough Market and we LOVED it!! It is a must visit if you are a foodie. Camden Market is a short ride on the Underground where you can shop for souvenirs. We would stay at any of Helen's places again!