Clarissa and James are the absolute best hosts. The flat is lovely, and is basically ground floor (except for a couple of steps), so perfect for anyone with mobility issues or lots of suitcases like myself. The location is great: pretty central and yet quiet and not in the middle of all the London hassle. The room is roomy and nice, the bed super comfy, and the decor was unique. The bathroom was great too and had everything I could need. I was able to use the kitchen and use the common spaces for work, chill and eat. It really felt like visiting friends. They made me feel at ease, especially after a few complicated days, which started with a VERY delayed train, which led to me arriving at the flat at almost midnight instead of 6 pm. They walked me through the whole process, provided ideas of how to get to London if things didn't work out with the train I was on, and overall not only was the communication great, but it was incredibly friendly and helpful. And not only did they wait for me, but James helped with my 4 gigantic suitcases; same with the day I left. I am really infinitely grateful and can't recommend this place more.