Kate and Craig's was great! Very affordable and felt like we had a hotel room. Coffee, tea, and snacks provided in-room as well as our own bathroom which felt luxurious. They were very available to answer questions or chat but also gave us space and privacy. Sausage the cat is very friendly. Travel into downtown London was very easy with DLR trains -- we figured it out using maps but Craig offered help if needed. Only downside is the bed is not comfortable.