The studio was nice, the area was nice, AG check in was easy. However we we encountered a HUGE problem while we were there. There was no water. The “host club” is only available through air bnb chat during the week and unavailable on the weekends. When we arrived the water worked, but when we first tried to use the shower, no water was coming out of the open tap. This problem persisted the entire time we were there (4 nights). The maintenance man came but he was not able to fix anything. Thankfully was about to get a small refund from the host and air bnb after they intervened. Was never able to ldirectly speak to the landlord. This was my first trip to London and unfortunately we had to deal with this issue.