I usually don’t like to be critical and focus on one thing but I have to. The main bedroom had been spewed in. I think the fault lies with the previous person but also the cleaners. They seemingly tried just putting water on it and then putting the heater on max to dry it. The smell was horrible and the floor was soaked.
To the credit of the Charles Hope staff it was professionally cleaned the next morning (we arrived late evening). Maybe they didn’t know about the spew.
The place other than that was nice, a billion restaurants nearby, supermarkets were downstairs too.
The tube is a 5 min walk and nice beds. Heathrow is 15 min away by tube so the planes are constant but the noise wasn’t so bad.
So in summary - terrible start but it came good.