We stayed in Heidi’s house with another family of friends of ours, in total four children and four adults. It’s been a great experience, all things we expected became real starting from the first moment we arrived.
The apartment is well equipped and well refined in all its particulars, very clean and cozy, family friendly and so suitable for staying with children too; they in fact had comfortable and enough space and stuff to play.
We were sorry we hadn’t met Heidy and her family at the check in but we were welcomed by Heidy’s neighbors who gave us the keys and explained in details all basic information we would have had needed of. Anyway I personally had got in touch with Heidy before our arrival and after too, communication has been perfect.
The apartment is located in the quiet and nice neighborhood of Ham in Richmond. There are supermarkets few minutes walk, various bus stopes at maximum 5 minutes walk. By bus you can reach the nearest Tube station of Richmond (District line) through which you can easily go to the city centre of London in about half hour.
After all, our experience was more than positive, a true English experience, away from chaos and tourists ... in other words it makes you feel like a local so we warmly suggest it !