The 'Good' Things:
The check-in process was easy, apartment was ready a few hours before the scheduled check-in, property was easy to locate and the location was EXCELLENT.
We stayed for 3 nights and we were comfortable. The apartment would be good for longer stays too.
There is an elevator to take you up to the 11th floor and there are only a few small stairs that leads to the elevator.
Close to Holborn and Covent Garden stations, so it was really easy to get around. Within walking distance to a lot of attractions like West End, Trafalgar Square and supermarkets.
Relatively quiet in that you couldn't hear noise from the street unless you had the windows open, but we did hear a bit of noise from the neighbours flushing toilets and talking through the bedroom wall at midnight a few times.
There was a washer/dryer which was super handy as this was the final leg of our stay.
The kitchen was fully equipped with everything - stovetop, fridge, kettle/microwave, cutlery, coffee pod machine etc.
The shower pressure/temperature was great and there was bodywash/shampoo available.
The 'Not-So-Good' Things:
Unfortunately, there were quite a few things that weren't so good during our stay.
The kettle in the kitchen looked like someone had previously cooked rice or something inside - weird white residue on the inside.
One side of the mattress was sagging/felt like you were lying on a hill. The surfaces in the bedroom were dusty and we found an old contact lens sitting on the bedside table.
There were wet towels in the washer when we went to put on a load - I'm assuming it was a clean load that someone just forgot to take out to dry. There was no laundry detergent provided even though the listing (as well as the house manual inside the property) said it would be provided. We messaged the host about this and he said we had to purchase it ourselves or hopefully there would be some left from the previous guests.
The host only gave us ONE toilet roll for our entire stay and there were no spares anywhere. The host's response was 'We only provide one time toilet paper' - I think this is pretty poor, considering we were there for 3 nights.
Overall rating 3/5 mainly for the location and amenities. The apartment needs a little maintenance and the host needs to provide basic necessities like toilet paper and laundry detergent.