Check in wasn't a great experience...when we were lost, I asked the person from the management company for directions or what kinds of pubs or buildings were around there and she said "I don't know. Just drive further down" over and over which I wasn't sure which way to drive...took 45mins for us to get there because of her lack of help or caring that we were lost...she wasn't friendly at all and seemed very bored of the situation...Overall, Alex was wonderful and helpful via email but I hard a difficult time checking in with her house management company.