To be honest I have never felt at home in UK, but somehow there was something different about Ben's place which made me feel comfortable and I actually felt at home. Moreover, the housemates were very friendly, and they treated me as a member of the house which I really appreciate.
Although it was a temporary stay, I would have surely extended my stay if the room was still available.
But once again thank you so much for being so communicative, you deserve the credit for all your hard work you put into delivering such an excellent customer service.
Best of luck! For your future.