Razna is very polite and the check in was easy to follow.
The bathroom was very dirty due to another guest & the bed was incredibly hard - I have never slept on such a stony bed before. The area is not very save , but it’s save to go to the flat by foot , because the tube station is just across the road.
The room smelled dusty and it didn’t seem to have been hoovered before.
I wouldn’t recommend that bed to any person with back problems… we haven’t had any before, but now we do.