I had an accident the day we arrived and spent 10 days in hospital with a fractured vertebra. Hazel was incredibly helpful to Ted, my husband, who had to contend with getting himself and our luggage to Castleton Rd and contacting family and friends to advise them of our misadventure. Hazel was a great source of local knowledge and contacts and was a bright and entertaining presence in our lives. She made us very welcome and helped keep me sane during the first week or two after my discharge from hospital, as I was more or less confined to bed or taking over Hazel's sunny breakfast room until I was more mobile.