Tracy, the housekeeper who lives next door was brilliant. she was so friendly and helpful and stocked the fridge with some basics for us on arrival. she responded to our issues very quickly.
unfortunately we had a few isssues- the bathroom had just been refurbished and shower didn't work and there were no plugs for the bath or sinks. Tracy sorted the plugs for us but we couldn't use thw shower for the whole weekend. we couldn't get the travel cot working either.
the house was clean and warm, with lots of towels and linen. the Pillows weren't great but the beds were comfy.
the tube is actually a 15-20 minute walk, not the 5 mins advertised in the listing, although there is a bus stop very close by.
we had a good stay but this was mostly due to Tracy's help