Airbnb is meant to be like staying in someone’s spare room, but this flat is more like being in Michelle’s own space.
A few positives first - the location is great for buses, less good for the tube; access and communication very good; the new bathroom a huge success. The rest of the flat is tired and needs a makeover (eg ill-fitting kitchen units; damaged secondary double glazing etc). The photographs are flattering.
The entire flat is full of clutter – all the sides are covered with eg little bowls etc so there is nowhere for visitors to put anything – apart from in a drawer. It also lacks a controlling hand – prepared by the cleaner - with not much attention to detail. There were a lot of niggling things wrong which added up to a not particularly nice experience, and I have messaged these through to Michelle privately.

My husband complained about the bed not being comfortable -not a good mattress on wooden slats. I could hardly get into the bed from the other side as I had to walk around some cables and then duck to avoid hitting my head on the tv which is barely 2 metres off the ground (lower than shown in the photo). There are no bedside lights, so I decided not to read!
The sofa bed could not be pulled out because that enormous box table is in the way and is too heavy to move. The sofa is not super comfy – it dips quite severely at one end – I am glad we were 3 people and not 4! Kitchen was inadequately equipped – eg only 2 unmatched cups.