Alessandro is a fantastic communicator. Very prompt and provided tons of useful information for us about the area and for greater London in general. The flat has lots of special thoughtful touches. Maps for touring, breakfast snacks, coffee and tea, complimentary soaps and shampoos, working television for the teenagers, to point out just a few. The neighbourhood was extremely family friendly. The neighbours were so helpful as well, very welcoming. We found the flat nice and cool after long days of walking the city. Two bathrooms made our lives so much better! Lots of space to spread out as a family of four in this flat. Spent every night out in the quaint open air area enjoying the bottle of wine Alessandro had left on our arrival. We highly recommend this flat for your upcoming visit to London. Thank you Alessandro!