The place was reasonably priced. We had some issues with consistent heating but Elizabeth and Ani were SUPER responsive and quick to help out. Upstairs neighbours were noisy in terms of lots of running and loud stepping but nothing that stopped us from sleeping. The place could use a bit of a deep clean (clutter, dust) and good quality cotton sheets, extra cloths, facial tissues, topped up soap, extra pillows and blankets would go a long way. Overall the hosts were very responsive and instructions were clear. We appreciated a flexible check-in. The place was a bit of a hike from the Tube with all the luggage. But good price for London and what we needed.