The pictures are very accurate, but the experience is beyond what the pictures show. Kari and Miriam a super careful and loving. They left us milk, snacks, a delicious bread, flowers. We felt so well welcomed after a long trip with two kids! We had a small issue with the Internet which Kari rapidly solved. Communication is 100%; the apt is very close to an outbound. We absolutely loved our stay and will certainly return when we are back in London.