Although I only met Victoria very briefly she was always contactable and swift to respond. Her instructions and guidance were impeccable. The room is perfect for a singleton like me it's clean and functional. Victoria allows you to share her space with the obvious exception of her persona room. Lovely clean bathroom and kitchen and TV if required in the living room. The flat is as across from the common 2 mins from the tube in a fantastic vibrant area. I wouldn't hesitate to stay here again and highly recommend it.