This was my first time traveling to London and I can't say I was disappointed! I booked this place months ahead and even before I even step foot in London, Loic gave kept tips and advice on what place to book, which place to see, and transport! Loic was so kind and accommodating! I'm directionally challenged and gets lost easily but this place was easy to find and get to! It's one stop away from King's Cross which from there you can easily access all of London. After I checked-in, Loic sat down with me and gave me directions to all of London's greatest attractions! From what bus to hop on and off, to what tube to get back! He is also very fast when responding to any of my questions! The room was as states small, clean, and comfortable!