We were three students looking for a last-minute London booking, and so a room with two large beds (and use of the shared kitchen/living room) was great for us. Lola was quite accommodating, giving detailed instructions from arriving to settling in, and many other contingencies! Though we interacted only briefly, her and her cat were very friendly. Her flat may seem nondescript from the outside, but it is warmly decorated and spacious inside. Would recommend!