Bertrand was a very kind and welcome host. Our flight to London was delayed and he stuck around to make sure he could orient us in person (rather than just leaving a key with a neighbor). Their place is a great - and perfect for a family since there were many beds, and things for our kids to do (PS4!). We enjoyed sitting outside in the small yard out back in particular. They are close to the tube, and their place was a great base for our time in London. Would love to return!