The apartment was fine for me. It was close to transportation and had everything I needed. The wifi was great, the bed was comfortable, and the kitchen was fine for cooking for myself. I am a small woman, so the size was mostly okay, although I agree with the previous guest who said the sink and shower are both super cramped and kinda difficult to use. It would not be comfortable for a couple or a big person. I dealt with Sonia before I arrived, but then was met by her colleague Ed. Communication was fine throughout. Ed dealt with problems in a timely and friendly manner.