The house was perfect and very family friendly. My kids didn't want to leave, Lucy made us feel very welcome and it was very easy to relax and consider this a home away from home .

Lucy's communication was excellent and she and the rest of her family were very, very welcoming and warm.

I wouldn't hesitate to stay there again and, the next time we're in the UK, our first thoughts will be whether this place is available as a London base. The location on the edge of Richmond Park was excellent and it only took us 30 minutes to get to the center of London when we decided to pay a visit.