The appartment is well located, closed to shops , restaurants and bus stops. It is also very clean, quiet and well-decorated. The entire place make us feel home almost immediately . We spent almost a week in London, and this was perfect for us (one adult and a 13-year old child). It was also easy to find the address and to get the keys. The explanations provided by Monique and Jolanta were clear. Both of them were very reactive to my needs and I really appreciated it.