Although our stay with Sylvan was brief, she made us feel very welcome from the moment we booked. The flat is perfectly situated in a lovely, quiet neighbourhood of London, which is just what you need after a long day wading through the busy city streets. Sylvan was very helpful in giving us directions and transport tips to make travel that much easier. The flat itself is just as advertised - warm, cozy and quite private, perfect for couples. We hope to return again as we had an amazing time!