We stayed at Viola's place for two nights. The place was clean and it looks exactly as advertised. Viola's indications were detailed and clear and she was very fast answering our questions. The place is very well located with easy access from the Tube and bus stations. My partner and I really loved the mattress, it is quite comfortable after a long day of walking and sightseeing. We also loved the warm atmosphere with plenty of plants and bright everywhere.