A beautiful house in a great location but....be aware that the Support Team were not able to help us re a few matters (big and small).
There was no bedding for the sofa bed-when we contacted the support team we were told where it should be. It wasn't there, or anywhere else in the flat. They then did not respond.
Prior to this I contacted then to say the bathroom (which interlinks two bedroom - was locked/jammed on one side when I arrived. They did not respond.
When asked to review the cleanliness (it is very clean) I mentioned that a cracked drinking glass and been left on the shelf (fortunately we noticed it when we took it down), that were was no spare toilet roll or coffee (but a lot of tea). We were told to go and buy some and we would be reimbursed!
Not the best customer service, or the basics (also not spare bin bags or dishwasher tablets), for what you would expect and what you are paying for.
A shame.