My stay went beyond my expectations, and I thought the room was excellent value for the price. The room was very clean, comfortable and modern. The hotel was close to Tesco's express and metro/bus stops, and the hotel staff was mostly friendly. I did have a very negative experience with the sleep-deprived overnight desk clerk. Still, I want to thank the hotel manager for acknowledging my complaint and assuring me the clerk's actions were not condoned by the hotel.