Maz was extremely responsive via AirBnBs site if anything came up and was very friendly from the start. Was able to handle everything at the drop of a dime! Flat was in a quieter area in London but getting to the center was extremely easy by tube (15-20 minutes about). There was a washing machine, nice living space, and the beds were comfy! Would definitely stay again next time I return to London and would recommend to anyone else looking for a reasonably priced and relaxing flat in London.