Elena was amazing! She met me at the door when I arrived. She even kept track of my arrival time at Heathrow. She communicated very well. Elena was very hospitable. She provided towels, toiletries, and access to a full kitchen. The bed was SO COMFORTABLE. The apartment is very close to the underground system so that was also ideal. Elena gave me many reccomendations and I was grateful for that and the map she let me use. I would stay at Elena's place again if I came back to London.