The three redeeming features of this hotel are:
- great location, easy to get around
- Beau’s communication was quick
- really nice toilet paper
However, the rest of the stay did not live up to any expectations we had. Upon arrival, there were guests smoking (and not just tobacco) on each floor which was just disgusting. We came back to our room on Saturday night absolutely reeking of cannabis. The carpet in the room is completely filthy, which I notice is cited in reviews from 2019 so nothing has been done about that for a very long time. Full of stains, as were the walls and the curtains. The room was unbearably hot, but did have a fan which was appreciated. The floor tiles in the bathroom were uneven and very slippery, although you could tell they had been mopped which is something at least. Only 2 very naff pillows provided and a very uncomfortable and wobbly bed - every time one of us even moved a toe the whole thing shook like it was about to fall apart. Also had a very uncomfortable slope at either side, so you felt like you could roll off at any minute. Probably the noisiest fridge in the world, but at least there was one. This is no one’s fault, it’s just an old building, but the single glass windows and paper thin walls mean you can hear doors slamming and street noise all night. We had about 8hrs sleep across 2 nights. BUT the thing that concerned me the most was that one of the water bottles left in the room for us had been tampered with, which does not fill you with any level of confidence.
IF you can put up with all of that, it’s a great location with a short walk to 3 tube stations and the lovely Kensington Gardens.