When I booked our stay, I was pretty sure the listing stated breakfast would be included, and photos of the breakfast were shown on the listing.
On our second day there we decided to have breakfast and to our surprise we were told breakfast was not offered. We walked back to our room and notice a sign on the back of the door stating “Full English Breakfast is served from 07:30 to 09:00. Please note that the earlier you come down the less you may have to wait for a table.”
One of the main reasons why I booked this stay was because breakfast would be included in the price, but that was not the case.
The phone in our room did not work, and we had to walk to reception every time we needed something. TV in room rarely worked as well.
The location is great, close to underground and train.
Rooms are a lot smaller than pictured.