Simon is good host who is very easy to communicate with. He responded to questions very quickly. The unit is in a quiet and safe neighborhood. Only minutes away from Shepherds Bush station where Central Line stop is. Central Line underground can take you to London Central in very short time without changing train. The Westfield shopping mall is just next to the station and it has so many restaurants there. A grocery market can also be found in the mall. The unit is up at the attic which has plenty of sunlight through the skylight windows. We enjoyed our stay there.