Adam met us as soon as we arrived with croissants and breakfast! He has a nice packet of information upon arrival and it makes things super easy. We liked the flat and it was what we were looking for: simple and easy to access. If you are staying with numerous people note that it's a fold away bed, a futon, and one actual bedroom. There is no air conditioning either, which isn't a huge deal but it gets toasty after a couple showers! The flat is near the Borough Market and several different tube stations. Overall, we enjoyed our stay and the convenience of the flat.