I should like there to be a 10 star rating for all different sections of the review but 5 does not accurately do justice to the location, flat, garden and provisions and the perfect service provided by Robson from the breakfast and fruit supplies to the books,linen and kitchen equipment. Most important, he was flexible and went out of his way to respond to our emergency needs.He allowed us to stay additional hours after check out at no extra cost and he sent someone round when we got locked out on the day of departure due to our own fault.No 7 star hotel could do more. He was impeccably patient and polite as was his helper. This in spite of having had surgery and being immobile. I highly recommend him and the lovely flat. Thank you so much Robson for your kindness and efficiency. We really appreciate your efforts and hope to return.