Overall every thing was good. Gian is an good host and helped us with a lot of informations and tips about the city and how to get around it. The rooms are very close to the photos. The location is very good, close to the banking center and easy access to the Jubille Line, the DLR and Elizabeth Line (a brand new line). We had some issues with some unforseen maintenances in the appartment that most of them were resolved (except for an occasional maintenance of the hot water system that we had to deal with), but Gian followed up on all situations.