Upon arrival the flat seemed clean. But upon further inspection we found that the bed sheets smelled like they had recently been used, requiring my wife and I to clean them ourselves. But the host had not provided us with any laundry cleaning equipment.
There was also no toilet roll in the bathroom.
One of the towels had stains on it.
And all towels smelled recently used too.
Our first night in this flat and we had to do laundry due to the host and cleaning companies negligence.
This is not acceptable at all.