Upon arrival, I was guided to the wrong flat where there were people and their belongings. I was given the codes to multiple flats; meaning it was unsafe for me and for others. The flat was extremely unclean, there were hairs and tissues everywhere and the sheets were unchanged. As a young woman, I was mortified as the flat was neither in the condition it was advertised and I felt extremely unsafe. The delay from the host, and lack of communication and help was awful.