key handover was ok and on time, but the apartment was a disappointment. the only lighting was naked lightbulbs hanging from the ceilings, no reading lights by the bed, and the one floor lamp did not work. no light bulb, and when i went and bought one and screwed it in, the lamp short circuited. (that is probably why there was no bulb in it in the first place. the internet was poor to non existent, coverage dropped every few minutes. i wrote an email to the host about this, and he got back to me after we had moved on. a rather cruel joke was the mirror over the bathroom sink - it was fixed at waist height which meant i had to shave in a kneeling position, and my wife had to kneel to put on makeup. at least they could have provided a pillow on which to kneel. the neighborhood was one of the noisiest i have ever tried to sleep in - drunken revelers screaming, yelling and singing directly under our window until 5 am each morning. impossible to sleep. this apartment is fine if you plan to be out all night and sleep all day, but if one needs more than one or two hours of sleep at night, don't book. on the positive side, the location is great, smack in the middle of soho.