Amazing communication. The flat is ground floor, perfect for the elderly of my family who came to visit me. The flat is very well equipped, super tidy and welcoming, perfect ready for resting with linen and towels sparkling clean.
Nichola was perfectly on time to open us the flat and welcome ya with big smile and friendly behaviour.
The flat has got a super nice touch: the tv has direct connection to Netflix, so you just need to login with your account and you can enjoy a moment of chill (my family did not speak English and were worried about watching tv only in English. I set their Italian account, and voilá, they were so impressed!).
Check out was fab as well.
Highly recommended for a stress-free vacation especially if you have your whole lovely elderly family members coming to see you!