We are a family of 4 that visited London for the first time. We arrive at the flat with no problem with the guidance of Yuriy. When we arrive at the flat he was waiting for us and explained to us how everything worked in the flat. He had even fresh bread, fruits and goodies after a long trip that really was a plus. The apartment is well located close to buses and train stations and has everything you need. Thank you Yuriy for make our visit to London a good experience. I absolutely would recommend this flat to anyone!