It was a lovely apartment in a nice suburban area. We did feel that the threatening signs and warnings around the place were a little unwelcoming. Sleeping with a plastic cover on my pillow was also not exactly ideal. I could understand them wanting to charge a replacement fee for linen and towels that were 1000 thread count Egyptian cotton, however to be threatened with an extra charge (if stains did not wash out at 60°C) for cheap, thin Primark towels was frankly a little rude.