This was my 1st airbnb experience and it was fabulous. Sian, right from the start, was very responsive and answered all of my questions. The place itself was very nice, clean, modern, and situated 30 seconds away from the tube and a little store from where we got groceries. Sian also went provided us with a little cot for our infant - we didn't request this but the fact that he noted we had a baby and provided it was very thoughtful. The only issue we had was that the tub lacked a shower door/curtain so we had to be very careful when showering. Other than that, our experience was lovely and we would stay again.