First of all Sylvan really gets and keeps in touch with you quickly so that you don't have any problem to contact her. I did appreciate.
House :
Sylvan lives in a typical London house (for a foreigner...).
The accomodation is tidy, and clean. The heating works well. The room is tiny but the bed is really good, if you need one this one is one of the best I've ever had.
The bathroom is good too. Big enough for two people. It' obvious that Sylvan does her best to provide you with whatever you need for some nights (towels, hairdryer, etc.)