The location was superb, very close to Victoria station. The room was nice and spacious but the windows were partially broken and couldn't be closed completely because one window was missing a handle. The air conditioning was saving the day! Sadly as we checked in we waited about 30 minutes outside the door because they failed to tell us what doorbell to ring, that could have been improved upon. The kitchen was well equipped, which was very nice but it could have been a bit cleaner. The only negative thing really was the broken radiator in the hallway. It was stuck on full heat for four days straight which meant the hallway and the kitchen were not too comfortable to stay in. The host were working on a fix though and called a plumber. Fortunately the bedroom very cool for London standards. What i really liked and appreciated was the wifi. It was always working nicely. All in all I would definitely recommend the place. The host are very nice and gave us some great recommendations on what to do in London. With a functioning radiator and a little overhaul on a few things like the windows and the kitchen this place could be an unbeatable place. But its great as it is. Thank you very much!