My husband and I stopped in London for a quick work trip prior to our vacation in Greece and was fortunate enough to book Robert's place last minute. We have stayed at many Airbnb's in the states and hands down this was our best experience EVER to date. To start his place looked as exactly as pictured; clean and comfortable. The location couldn't have been more safe and close to all amenities. We had to make a trip to Birmingham for work and even though I couldn't wrap my head around the tube/train everything, Robert was patient and clearly explained all required steps. To top it off, he provided some wonderful breakfast and basic amenities. We have never experienced such thoughtfulness at any Airbnb. 10 plus stars!!! Don't hesitate to book! It will exceed all expectations!