Sybille was very communicative before our stay. While she was out of town during our time in London she arranged with her housekeeper Mexieda to take care of us and left us with some phone numbers to get in touch with her. Also we really appreciated a print out of bars and restaurants that was left in the flat. We loved the apartment and the neighborhood was great. Only a 20 minute walk or so to a slew of restaurants in Covent Garden area and a little further is Picadilly Circus. We walked all over London and found Bloomsbury to be a nice jumping off point for our exploring. Mexieda did an excellent job taking care of us and was so sweet. We had trouble one night with the alarm going off and she immediately came over to fix it. We had a wonderful stay!