Yu was very helpful and friendly leading up to the booking. He made himself available to me and communicated very well in advance. Yu was also very flexible in terms of arranging for me to pick up the key and see the flat on the day of check in. The flat is very nice, it is safe and it was nice and tidy. The bed was comfortable and the shower was good. The flat is in a good location and despite being in central London, it was relatively quiet and I felt safe. It was particularly warm over the days I stayed and it was fine to sleep with the windows open. I was able to really feel at home - thank you very much Yu! I would be more than happy to stay again in the future.