Clean and comfortable apartment, and good location. However, the management company (Hostmaker) are completely disorganized, making the experience a hassle.
- Management agent arrived 45 mins late, and only realized I was coming after I called them
- After extending my stay for an extra day and the hosts accepting the alteration, someone still arrived on the original check-out day to clean the apartment and tried to let themselves in. They then wouldn’t leave until I got the property managers on the phone.
On both occasions the management company took very little responsibility, and blamed both incidents on the 48 hour delay for their internal systems to update. As a result, I decided to write a negative public review. It’s a absurd that a property management system takes 48 hours to reflect changes in customer’s bookings.
Overall, I would avoid this property until the owner engages a new management company.