my wife and i arrived london after a long long haul flight from usa and got to the unit at 11pm. we dropped off our bags and set off for a brief walk before returning to the unit for our first night sleep. Upon return the entry door to the building did not function. the electronic buzzer had been tampered with. It was midnight and after contacting the host and waiting outside in the street for 30 minutes, where homeless folks said this happens frequently (the front door not working), the host made my wife and i go on a scavenger hunt a dark alley / courtyard to fetch a key. that was just the start of our nightmare. the chinatown neighborhood is loud and bright, filled with party goers and youth. at 2am that same night another guest in the small, cramped building invited dozens of young adults over for an all night party in the unit above ours. from 2 am to 5:15 am we felt unsafe, not to mention we were not able to get any sleep. Multiple people knocked on our door at 3am thinking our unit was the "party place". There are rodent traps in the stairwell. There was not even a washcloth in our bathroom. The bathroom is so small there was not any shelf to house our personal items. The host was able to kick out the party goers by 5:15 am, by then we had felt violated and requested a full refund, which air bnb and the host has since almost completed. In our initial contact with the host we noted we were in town to run the london marathon and were in search of a quiet apt to insure our sleep for the event. The host replied the bedroom was indeed quiet. In retrospect the host is only looking to fulfill a booking and make money.. there was no honesty in the pre-booking dialogue.. If you want a peaceful stay in london, stay away from alex's building. After all that happened there was no effort by any of our hosts team to assist us in finding a suitable hotel, as we immediately moved in fear the building was unsafe, as it was occupied the entire evening by uninvited guests. I did not see a safe within the unit.