Absolutely faultless. It was our first Airbnb experience and let me tell you Cathy has set the bar high. Responsive to communication prior to our arrival, her house is beautiful and pristine. We were shown around and briefed on where things were. Cathy goes out out of her way to make you feel welcome and even drove us (twice) to the nearest tube station and showed us how to get back via bus. We simply couldn't fault her - a brilliant host and one we will certainly use again.