The host was accessible by email and greeted us upon arrival. The space was as described - basic but fine if you are busy seeing London attractions. The apartment was used by two couples (including us) and the owner. Although there was only one bathroom - it was workable given no one monopolized the bathroom. Hardly in the apartment so little to say. As per other reviews the rooms had no active heat but the covers were warm enough. It is all about location and price - the location Little Venice is close to all in London and the walk from the tube was quite short and doable with suitcases and a knapsack.