Anne is a good communicator and has a very big window for checking in. It was great that John met me to give me an orientation of the below ground level (down a flight of stairs as pictured), private and quiet studio. The bed is comfortable, and the shower very good. The studio and little kitchen amenities work perfectly as a base for visiting London.
The location is amazing, as Anne and others have described is so close to walk to Waterloo station and central London sites. Being on the South Bank, it is not as busy and noisy as the other side. There is a grocery store just down the street.