We were three adults and an infant that stayed at Claudia’s apartment for 6 nights.
Communication - it was prompt and clear. She answered all questions honestly and helped accommodate our requests.
Booking and check-in- booking was smooth. Check in could have gotten smoother for us if we read the instructions well and followed properly. The instructions are though well written - just sound complicated, but simple if followed line by line.
Location - was perfect to explore central London. Waterloo underground was so close by. All supermarkets and good restaurants were at walking distance.
Apartment - it’s on the second floor, but the floors are small and not tough to climb. The rooms are fine in size and so is the kitchen. The bathroom and toilet are extremely small, but I guess that’s the problem with entire UK! Few toiletries were provided - looked like leftovers, this could have improved. The beds were nice and comfortable. Extra clean linens and towels were also provided. The kitchen is well stocked with all necessities. Also has a good washing machine. There is a lovely view of London eye from the living room.
The air bed was also very comfortable to use. We were provided with a high chair upon request. She also had a travel cot, but we had chosen to not take. There were also lots of books, local London guides and a toy for the child. There was a lot of storage space in both the bedroom and living room.
We left a museum guide by mistake at the apartment and she helped us by returning it later through her guest.
I would completely recommend this apartment for stay in London, due to proximity to the central area and good communication.