Overall - What you see in the photo is what you get. A good sized room, clean and warm, with nice clean facilities. Family friendly.
Location - Easy enough to locate with Citymapper app. Check in was simple. There are several flights of stairs and the corridor is slightly narrow so large luggage might be a bit of a heave but our carry on luggage was easy enough. The area isn’t as noisy as some make out (I mean it is a city but it’s not the busiest area at night) but it wasn’t loud enough to keep any of us awake. Also there were never people “hanging around the doorway” like some reviews say and we were in and out at all times. In fact the local shop owners were very friendly and we felt really at ease with our two small children.
It’s an easy central location. Close to trains and buses as well as museums and park. Plenty of shops around if you need things.
Room - The room was a great space for myself, husband and two kids with plenty of room to move about the place. Door has a key lock and also a bolt on the inside so kids can’t go running off. One Window is quite low so maybe keep it closed if you have small children in the room.
Beds are comfortable (both double and sofa bed). Everything was very clean and tidy. It really does look like the pictures.
All the facilities worked well and were clean. The cooker and washing machine were all very easy to figure out and did the jobs needed. Water was hot and with good pressure. Shampoo, soap and towels were all good quality as well. (Plus plenty of loo rolls!) 😁 Bathroom is a nice en-suite size so has room to move. The room was so well heated we had to turn the radiator down so will be very cosy come winter time.
TV was also great quality and the WiFi was exceptional!
Host - It was a contactless check in so we didn’t meet Li but she was always very prompt to answer messages and very helpful before, during and after our stay.
Conclusion - Brilliant place and we will be using again!