Heating inadequate on arrival, as only a stand alone oil heater to use and it had not been put on prior to our arrival, even though we arrived at the agreed time. We had to keep our coats on for 30 minutes. No heating in the bathroom. We were staying on New Year's Eve. This level of heating is not what I would expect when paying £127.00 for one night. Otherwise, the apartment is as it appears on the listing and the food left for breakfast is good. The accommodation was under a flight path with frequent low flying planes. However, this did not bother us inside the accommodation in the winter. Excellent location for Kew Gardens.