John and Nathalie welcomed us in their home with a very warm hospitality. Our overall experience is absolutely fantastic. The photos & description represent the actual space accurately. The home is clean and tidy, and above all feels like a real home because this is indeed a real family house. This is by no means a hotel. The neighbourhood is quiet and transport to Victoria by bus N°3 or via the train is very convenient. Breakfast is excellent with home-made jam and cakes. John was very responsive to my enquiries before arriving, we had very friendly chats morning and evening. Nathalie welcomed us and took time to advise us on what to see in London and around Crystal Palace. She also took great interest in what my children had to say about their discoveries of London. She made sure they had a great time in London and in her home. It was a real pleasure for me and my kids to stay with a family that can speak French and who is well rooted in London. Fantastic experience!