The flat was beautiful, extremely comfortable and more spacious than shown in the photos. It was spotlessly clean and had all the mod-cons to make it a perfect home-away-from-home. The location was fantastic - a 5-minute walk to Earls Court tube station. Check-in and check-out was easy. Jacquie was very helpful and accommodating when I had to change my scheduled dates. Overall, I had a wonderful stay here. Thanks Jacquie!