Pros: The location is amazing if you want to be right in the center of everything-Underground station is steps away, fantastic food and activity options in easy walking distance. The noise of the street does not really carry into the bedrooms. The beds are comfy/medium firm. The kitchen had all the essentials. The checkin process was simple and seamless, and comms were good throughout. There is an elevator which really helps with luggage!
Cons: it is very loud on the street each night which carries directly into the front living room, especially with windows open. The listing is accurate, there is a clothes washer but no dryer- the machine says it does both, but the dry settings never worked, so we ended up with laundry hanging to dry all over. There is wifi that is really good in the living room, but is spotty in the bedrooms.
Overall it was a fantastic stay and a great home base to explore all over London! Definitely recommend!