We loved our stay at this house. It was very clean, spacious, attractive and well equipped. In Zone 2, it wasn't in "downtown" London - it was about a 20 minute tube ride from Westminster and other main tourist areas - but it is on the District Line which is a main one and requires none or few transfers to get to any place you'd want to go. The train station is only about 1.5 blocks away. The train actually passes just in back of the house, but they've done a great job glazing the windows and we weren't bothered by sound at all. Our teenage kids, in fact, didn't even realize the train was there until we pointed it out. The house is laid out very well for a family. A large living room with 2 couches and a small table were great for hanging out and planning the next day's adventures. The main living area was on the 1st floor (2d floor for Americans) The bedroom on that level was small, but fine for our 2 kids to share with 2 twin beds. I believe there was a washer-dryer available in that room although we didn't try it. The bathroom was large enough for us all to get ready and Nick supplied plenty of toilet paper and towels to get us through our stay. (I have to say, the towels were so soft I felt like I was at a luxury hotel). The main bedroom is up a narrow spiral staircase to the top floor - not a problem for us but if you have mobility issues be aware. It was very large and bright with large windows. The bed was comfy and we slept well while we were there. The kitchen was well equipped and Nick had left wine, beer and some snacks in the fridge for us. There is a seating area in the kitchen where we ate breakfast every morning. In general, the house was thoughtfully laid out for us - spare electrical converters, and a special map pointing out area restaurants, shops, a specific bus stop to take a double-decker city bus into central London through places like Notting Hill and Oxford Circus. Nick was easy to work with. He met us at the apartment to show us around and was very responsive when there was a problem with the heating. He acted immediately and ordered several space heaters in case his fix didn't work, which it did. In sum, we highly recommend this house for a vacation to London, especially for a family that wants room to spread out.