Myself, my partner and put toddler had a good stay with Fiona and her partner. Our son was feeling sick the whole week, but Fiona was kind and sympathetic and very lovely to him. We were also given lots of privacy. The room was a bit smaller and more cluttered than shown in the pictures, but we found the space comfortable and convenient. Having a microwave, fridge and kettle in the room is something that I liked but some might prefer to have that in a proper kitchen area. The Wifi worked very well. Our main issues were with 1) heating the space - this is left to electric fan heaters, which do the job but dry the air and don't quite reach the window area where you rest your head at night, a 2) the kitchen was often untidy and not clean, which meant we didn't want to use it. We know the local area, so it was good for us - 10 minute walk to the station, and a bit less than half an hour to central London (buses will take much longer). The area immediately around the train station is a busy shopping area, with many shops and cafes, and although we know it well and like it we do feel that tourists visiting London for the first time would find it a bit "rough". We have given a review that reflects the our experience vs the price we paid, which we think not outrageous but also not competitive, though on balance would say that we did have a good stay.