We really liked the family, they were kind, helpful, willing to help. Even when our arrival took place in the evening, there was no problem with it. We were kindly welcomed and given tips for a good restaurants, breakfasts etc. Hospitality and kindness was awesome. Even when house and rooms were cold (below a comfortable level) we were given and electric heating blanket to keep us comfortable. Which we are grateful for. If we visit london again, we will definitelly seek out this kind family again. Thank you! Martin + Alena