Nice flat, perfect for our short stay in London. Less than 10 minute walk to the Camden Town Underground, and right across the street from a charming neighborhood park. We didn't meet Farah but communication and check-in were very easy.
No major complaints, but a few aspects of the flat could be a bit better. The bed was a little saggy and uncomfortable, and the bedroom only has blinds on the window and gets quite bright in the morning. Also, the shower temperature was difficult to control, and required very careful adjustment to hit a reasonable spot between scalding and freezing.