This flat was a great place for my family of 5 (3 kids). Everyone slept comfortably and it was a short walk to tube station and stores. Flat was clean and modestly decorated. It offered amenities to cook, do laundry, and relax after a long day in London. The living room is a bit small with the kitchen table the only place for sitting if you are using the couch as a bed. Checking in and out was easy and convenient using a lock box. I texted Lisa with a question about the TV and she promptly replied and offered solutions to my request. We visited during a heat wave so it was HOT while sleeping. A few fans circulating air would have been great. The sofa bed is located in the main living room which faces the street. The bus stop is right outside the window of this room. So—expect London noise at night if sleeping in this room as well as the possibility of smoke drifting into window while open. Despite that—I would stay here again!