The communication before our stay is very good. I got package information on how to get there, recommendations of neighborhood restaurants and grocery store and we appreciate that.

There's a small hiccup on check-in, but Sally who let us in was very nice and helpful, so 30 minutes waiting didn't seem to be a big deal.

The room is beautiful and clean just as shown in the picture. The bed is comfortable. The only downside is that the hot water wasn't running normally during night time.

The location is pretty good with MileEnd underground accessing two major underground lines. 10 minutes walk to MileEnd if you can walk very fast.

All in all, we enjoyed our stay and would recommend Neil's place to others.

guest from Michigan