Maria was AMAZING! The place looked as it does in the photos when we arrived. We were given fresh sheets and towels and extra blankets. She also provided plenty of restaurant tips as well. Maria is so kind and warm and truly is a gem. She's an amazing conversationalist and also hilarious. We felt safe and welcomed the whole time we were there. If you want to see the REAL London (it's a cool area, super close to bus stops and tube) and spend time with this lovely women, stay with Maria!