Positives:
Location and communication with Kyle were absolutely fine, really close to Shoreditch which was fantastic.
The rented room was really bright and spacious. Internet was good!
Negatives: unfortunately, the apartment itself didn’t quite live up-to the description or previous reviews on it which was really disappointing as we’ve always had such great Airbnb experiences.
First thing, I don’t believe it was called out in the description, but the place has 3 bedrooms - all of which are rented via AirBnb. One of the rooms was rented by a student. On the second night we stayed there, she had a guest over from about 11:30pm, and given the thinness of the walls throughout the apartment, we could hear everything from them (they were talking and making noise until about 3.30am, resulting in a really disruptive sleep). Had we known that the other rooms were rented to other guests and students, we would have looked elsewhere.
In terms of check-in, while the key box was easy to find, it would have been helpful if our rented room was marked (we ended up walking in on one of the other rented rooms in error with another guest in there). Small hiccup, but easy thing to fix going forward.
The bathroom is shared by all three bedrooms and wasn’t the cleanest. The towel available for hand washing wasn’t fresh and the bathroom itself was not reflective of the photos (the shower door wasn’t clean at all, and the surfaces were a little grimey, especially around the taps). In the kitchen, again, everything was a little grimey. There was a lot of takeaway food just left out on the counter (I’m guessing it was from the other guests) which was really disappointing to see .
In our bedroom, the towels provided, again, were old and did not feel or smell fresh - they need a bit of a revamp. The bed was extremely uncomfortable…and the sheet fitting the mattress didn’t fit properly at all, exposing it….not the most ideal.
Overall, the photos are a little dated and either through the months/years or lack of attention, the room and common spaces are not to the spec as per the pictures provided.
We didn’t communicate the above to Kyle during our stay (we were there for just three nights and honestly, I’m not sure what he could have done to improve our experience at that stage).
Sadly - not a great experience overall!!