Our stay in London was good. The flat was a nice space. It wasn't, however, the flat we had reserved. Our host had a problem with the flat we had reserved and had to move us to another location just before our arrival. It wasn't far from our original location, but it wasn't where we really wanted to be. It also was on the fifth floor with no lift whereas our original reservation was for a flat on the second floor that had a lift. This may not be a problem for younger vacationers, but it was a bit of a challenge for us as my wife and I are nearly 60.