First thing, Frances is terrific, very nice and bends over backwards to help out, very responsive. The apt is great, location is quite far from the tube station, is Americans don’t do a lot of walking so 20-25 blocks is a trek for us. We used Uber a lot. The place is clean and nice but the second bathroom is not functional in my opinion. It’s definitely NOT the shower in the photos, it’s a shower room and the whole room gets wet and then you get the bedroom floor wet when you come out, I about slipped the one and only time we used it. The worst part is the mildew smell, it’s so overwhelming we didn’t open the door again for a week. It has mildew in corners, just very unsightly looking. We all 4 had to use just the 1 bathroom the entire time. Also, the post states there are shampoo, conditioner, body wash, etc but there isn’t. The beds are fine but the master bed seems to be a fold out sofa put inside a bed frame, not the worst bed we’ve slept on but not the best either. I can’t stress enough how nice Frances is and I think they may have just started renting the apt so hopefully they’ll work out the kinks in the future. If you don’t mind just 1 bathroom and you bring your own toiletries, it’s a great place! The artwork is beautiful, the little back yard is cute, it’s a nice area and a local Sainsburys is only a block away, very convenient. All in all, for the price, the bathroom situation kinda ruined it for me considering the price but hopefully the bathroom will actually match the photos in the future.