Very disappointing. We were going to give a very polite review based on how our host initially welcomed us, excluding many details. However, half-way through our stay our host become a bit curt and distant and we felt we had out-stayed our welcome, even though we were clean and tidy and had communicated in advance that we were two adults and a baby.
So... the honest review: the pictures show the property as being much cleaner, brighter, more spacious and less cluttered than it is in reality. The disparity is so great that we felt the listing was verging on dishonest. However, Karen was initially very welcoming and made every effort to accommodate our needs. This included not turning off the wifi, hot water or the central heating in the evenings... which we found awkward as when you are paying someone to stay in their space you should not even have to have the conversation about basic amenities not being turned off, it should just be a given.
We felt that we were asking for extras, even though Karen was very nice about it. She was very nice in allowing us to have our coffee machine in the kitchen - the only luxury we enjoyed during or stay. Also, we were only given one set of door keys and usually you'd expect two sets when travelling as two adults.
Although we made every effort to be clean and quiet, half way through our stay it felt as though we had done something wrong... communication from the host became curt, to the point that she eventually disappeared and didn't return to check us out personally. This felt very rude. We were left with the impression that we were not welcome, and considering the overall state of repair in the property (almost every plate was severely chipped, no appliance was less than a decade old) that Karen is an Airbnb host out of financial necessity.
It has been hard to review our stay honestly and fairly, as we would have liked to have been more generous towards our host but 1) complete lack of value for money; another guest reviewed it as "over priced" 2) how different the pictures are from reality 3) having to negotiate to receive basic amenities 4) communication or lack thereof from the host... have all lead us to be perfectly frank about what others can expect. We hope that we did nothing wrong and that Karen making us feel unwelcome towards the end was unintentional. Ultimately, we could not recommend this place to anyone unless perhaps they are the type of person who believes wifi causes cancer and stores their own urine in jars to make shampoo.
Last word on a positive note - Karen gave us lots of privacy and was warm and welcoming to our son. We wish it could have remained positive, but instead left feeling hurt.