Nav is an amazing host! She is so helpful and accommodating. The place is very nice and clean. Location is great - super close to both the Paddington station (Circle line) and Lancaster Gate station (Central line) for easy access to London by tube and bus. Hyde Park is also nearby for a nice stroll, bike ride, pedal boating, or simply to catch Pokemon (my husband's favorite activity :)

There wasn't a lift so it was a little bit of a hike for us to move lots of luggage (we came from the US) when checking in and out. But Nav went out of her way to meet me just to help with the luggage the first time I came to drop the stuff before moving in! Wonderful experience. Highly recommend!