Regretfully, style over substance.
After a challenging Christmas, we decided to have a couple of days away for New Years. The main thing that drew us to this place was the beautiful bathroom, we were both so looking forward to having some long relaxing soaks. Only to find out there’s no bath plug and that we have to use the attachment as a shower. The attachment is poor and even if it wasn’t, there’s no bracket on the wall to hold it in place to make it even feel like a shower.
I understand that you don’t advertise that you have a TV, therefore making it acceptable for the TV not to work, but by that token - if you can’t have a bath then don’t advertise that there’s a bath.
Although you’ve covered your back with the broken TV, it would be recommendable that you get it up and running, along with the coffee machine that wouldn’t turn on or the lamp in the living room.
Standards were also pretty poor when we arrived. Crumbs all over the kitchen worktop, dirty hand marks all over the kitchen wall, bits of food left in the sink, dusty walls and pictures on walls covered in dust. Cigarette butts and litter left in outside area.
One other suggestion would be to leave slightly more space in the fridge than one shelf, and to sort out the freezer situation (one huge block of ice with no chance of putting a single item inside)
We thought it was fair enough to be paying a little more than expected for the New Years period, but in hindsight, to be paying double what you’re charging now for the apartment, considering all points made above, we feel like you’ve charged us way over what is an appropriate amount. Far too much.