This place is very well situated, close to Notting Hill Gate tube station and Kensington Park, in an externally handsome building. The electronic door keys were easy to use. At the end of a busy day the 70 stair climb to Studio 18 was a bit of a negative, especially as the carpet was, in one place, dangerously worn. The facilities were basic, as expected at the price, but I was disappointed that there had been no check before I arrived to make sure that everything was in order. I found that there were no instructions to assist with operating the hob or the heating, or the TV (which was not working on live channels) and the kitchen sink plug was missing. The bathroom was well equipped (plenty of hot water) and good heated towel rail. The décor in the studio was a bit tired (bedside shelf missing from the wall) and a hole in the bathroom door and the exterior bedroom window ledge was badly in need of restoration. Max and Billie were unusually good hosts in that they replied quickly to messages and did their best to rectify the deficiencies. In respect my disappointment they kindly waived the cleaning charge.