This was the first time using Airbnb and had a very smooth experience.That may have been due to our host Angela! I have allergies and Angela went out of her way to clear out things that would bother me. Her flat has the feel of what you think of when you think of London !Everything you need to known, how things work, shopping, transportation, sights , nightlife, emergency care has been put in a book she leaves out for you, no stress ! EVERYTHING is just outside your door, the bus, tube, even rent a bike! The flat is very clean, roomy good bed and everything works all in a secure clean neighborhood. We will stay here again next time we get back to London ! Fyi use Spotty Cabs $35. to Heathrow, Black cab cost $90