Dani was very responsive, flexible, and ready to help when I had questions. The location is not near the usual London attractions (Big Ben, Buckingham Palace, etc.) but is very close to the tube, so getting anywhere you want to go in the city is very easy. I also felt very safe in this quaint little apartment, which was perfect for me and my girlfriend, and would recommend to any other friends or family visiting London for a solo or couples getaway.