Deana was very helpful from the day my parents were leaving from India. She emailed us all the travel related information because of which our commute in London became simpler.
She was personally present there to handover the key and guide us about where the daily use groceries were kept in the apartment. She walked the extra mile by staying in touch and asking us if we require something.
We never felt that we are not in our own country. Staying at her apartment was equivalent to staying at home. The closeness to the shopping outlets, tube station and the bus stand is an additional plus. One of the other perk of staying at her place is that the locality is quite scenic and calm. Hence, there is no noise or traffic, which is a boon in city like London.
All in all a must place to live at if you or your friends or family is travelling to London.
PS: I want to add a caveat if I wouldn't have found this place, I would be booking a four or five star for my parents. But they said it was a better experience that that and at a very reasonable price!

Thanks a lot Deana !