We booked the apparent for a businesstrip/familytrip.
Check-In and communication was very professional and easy. Since we arrived by train from Brighton sunday night we had a self Check-In.
We booked the flat for 2 adults and a child. Unfortunately the sofabed was not prepared for our daughter. Blankets, pillows and covers were ready in the wardrobe. There were 3 blankets but just 2 covers to use.
The appartement is located on the top floor in a nice british building in a quiet street 8 minutes from Hammersmith Tube station. Since I had a conference nearby the location was perfect for me. To visit the city (oxford street) it's a 30 min ride by tube.
The flat was very clean and everything professionally labeled for the guests. We felt home and comfortable for 3 days.
We missed kitchen cloth and towels, there was just one hand towel. Wifi was ok.
Checkout is already 10 am, but there is a possibility to store luggage in the floor (outside the flat/inside the house).