While I never communicated with Dawn directly, the team she uses is very personable and responded to all of my inquiries promptly.
Dawn's place is in a superb location in Brixton- central to everything, and walking distance to the underground. Parking wasn't great, but we used an app "Just Park" and rented a spot for the time we were there.
The apartment was as pictured and slept four people comfortably. The linens and towels were clean. However, the cleaner did not do a great job cleaning the apartment. There was soap scum on the bathroom sink, a ring in the toilet, the apartment was not swept or mopped, and we had to purchase toilet paper. When I reached out to Dawn's team, someone was quick to respond. They assured us they heard and understood our complaint and would make sure they corrected the issue for the next visitors.
Even given the above, I would stay at Dawn's place again. The apartment was in a safe location, the concierge was helpful, and the neighbors were a delight.
Just book the flat. You'll love it.