Wonderful location, but no elevator. I have issues with my hands and did not know that it is on the fourth floor with only stairs, so luggage and groceries were a challenge. The location is wonderful, plenty of restaurants, pubs and shops all within a 5 minute walk. Parking is 2 minutes away in a public garage (12.5 pounds per day). Kingston upon Thames is a lovely town with a public market, a river walk on the Thames and Hampton Court all close by.