Hi -
So my wife and I stayed in Benjamin's apartment back in October for 4 days and had a first class experience all around. Benjamin was responsive leading up to the trip and was prompt in responding to any questions that we had while we were there. What a nice guy. The apartment itself was clean and as advertised in the pictures. It is a few flights of stairs up but there is a small lift if you need it. The location was really great with access to Notting Hill Gate Tube station about 300 yards away. It is also a short walk to Kensington gardens and Hyde Park. Highly recommend the entire experience.