This place is clean and neat, and has excellent access to the bus and to the tube. It is only a little walk to Kensington Garden, and I felt very safe walking around at night. The price is also excellent for the neighborhood. The apartment is very small, and there were a LOT of stairs to get to the unit we had (#16). The main downside was the washer/dryer. It is located in the basement, and there are limited hours of access to it (Access only between 9AM and 8PM...the very hours when you want to be out sightseeing!) The cycles take hours to run through, and you have to empty the dryer of water even after employing the rinse cycle on the washer. Of course all this would not be an issue for people who have not been traveling for a long time and don't need clean laundry.....but we had been, and it was, and we wish we had known. Also, heads up that this apartment is only for 2 people and there would not be room for more. The website gave us the impression that an extra guest could be added for a fee, and that is apparently true for other apartments in the building, just not for this one, as we found out when our youngest daughter wanted to come visit for a few days. It turned out to be a non-issue for us, since she ended up changing her plans, but the website was inaccurate on this point. Again, we just like to know.