Prior to check in we were asked to complete a second registration form on a service company website. This was explained as a way to enable check in at the required time and check out. unfortunately, the place was not ready at check in time. We were actually kept waiting for more than 3 hours before we were able to check in. This was later partly addressed, but we would have far preferred being able to check in on time rather than be forced to wait so long.
Once we were in, it was a mixed experience. The house is great. Very spacious, comfortable couch, etc. 2 good bathrooms. The kitchen was a problem. Everything in it was grubby and/or stained. I suspect that there must have been a guest before us that was simply dirty, and the cleaners did what they could but there wasn't much that they could do. We spent a few hours trying to clean. Disappointing.
The Nespresso machine in the kitchen has been removed and replaced with a bean to cup machine.