Tom's place was just exactly what we were looking for; a small flat to sleep and stow our luggage while we explored London. It did not disappoint. When Tom mentions the vertical steps to the loft, he's not kidding. It's straight up. The tube was a block away and easy to get to. We found the area around the Ladbroke Grove station to be a bit rough, but we did not have any issues. Tom's place is well kept, clean and everything worked as advertised. Tom's instructions were precise and covered every minute detail making check in and check out very easy. Thank you, Tom.