The location was fantastic - central to west london, easy walk to hyde park, museums, great restaurants. Francesco immediately responded through the booking process and made a cot available our family (only 30 pounds extra - absolutely worth it for our 2 kids).

Francesca (who let us into the flat) made the flat available when we arrived, and was helpful and easy to communicate with.

The flat itself was as described. The furnishings are sparse (Ikea-esque) but functional. The kitchen was perfectly fine, and it was great to have an in-unit washing machine with drying rack.

The living area was spacious, with a nice view of a private park. The underground was a 3 minute walk away, along with all the restaurants you could want.

There were a few things to be fixed, which Francesca noted up front and that parts were on order (washing machine door handle, cords for blinds).

We were there for five days. We had breakfast in the flat every day (Tesco Express around the corner), and had a few good local meals (especially Bosphorus mediterranean).

We would definitely look to stay here again!