晚上九十点到了地方一直找不到锁，在外面吹冷风找了一个多小时才找到。找到后锁又打不开，伦敦风又大，夜又深了，没办法只好临时去旁边小旅馆凑合一晚。第二天早上定了去白金汉宫的早票，清晨提前又去开锁，又吹了一早上冷风依然打不开锁，同行的小伙伴也根本打不开，眼看要到门票预定时间了，提着行李的我们没办法只好重新临时预定酒店因为这家锁打不开根本没法入住! 临时酒店价格根本不便宜，简直劳命伤财!一天没入住房东还不愿退款，我们做出让步说打扫费用我们出，其余退还也不行。本来穷学生好不容易攒了钱出来毕业旅行，这下好了，后面旅程根本没法正常继续。负分差评!
There is a serious problem to unlock the flat, so we can't get into the flat. We spent several hours in the cold windy night to try to unlock the door, but we still failed. The lock seemed stucked and definately unable to open. The host was not in the city at that time, and neither her cleaning lady can come to help us to get in. We were so pissed and we had to find another provinsional place to live, which was more expensive and very difficult to find. Afterwards, the host refused to give us a refund without any reasons, which exerted extramely influences on the rest days of our journey. She was also unreachable and never made response to our request after we asked the refund. If you were lucky enough that the host had changed her lock after this, maybe you could take a risk. If not, PLEASE DON'T WASTE YOUR MONRY AND TIME ON IT, unless you don't care.