Justine was in touch with me via email and was very accommodative both with my arrival and departure. She has a very efficient housemaid who met me on arrival with the key. I needed help to store my bags on the day that I was leaving and she had no issues for me to leave it at her place till almost 4:30 pm. That was a huge help as I was travelling heavy ( 4 big bags) and had a flight only at 9 pm. My only complaint was that the washing machine wasn't working and had a sign pasted on it when I was about to use it. I was disappointed by not being able to wash my towels everyday. The one thing that I would have taken for granted by staying in an apartment is to have the convenience of a washing machine. Apart from this, my stay was truly memorable.