Mel's place was exactly how it was shown in the photos. It was spacious and had everything we needed for our weekend trip. Some of the cups and plates were dusty but nothing too bad that a rinse couldn't clean. The area was great- located a short walk to the tube station, near to portobello road, shops, bars and restaurants. Mel was friendly and very communicative, she responded immediately to any queries and was helpful. She was also very flexible with the check in and check out times which was great. The place was definitely comfortable.