I was dealing with internet issues when I flew into London and was trying to book a place at 3am. Once it was booked I realized the checkin wasn't until 3pm so I tried to cancel the booking and reach out to the host to see if I could come sooner. After 4-6 hours delay in response my request was rejected. I am writing to let you know the cancellation policy is heavily enforced in this booking and no reason regardless of time from booking to cancellation is given. I hope the best in all those that book after me.