Pro: Good location. Cosy home. Clean.
Cons: When collecting the keys it's a 15 walk from the flat at a shop, which is fine but the code we were given to collect the keys wasnt valid so we had to call the management agency for a new code. When we got to the flat the fob for the building didnt work. We rang the doorbell and the cleaner was still in the flat cleaning. She let us in and she was still cleaning for half an hour. We arrived after check in was supposed to be ready. I had messaged the owner in advance to check everything as I had seen other reviews about this issue, so was really surprised that no care had been taken on their side to prevent the same check in issues.
The toilet upstairs stopped flushing during the stay, but then recified itself eventually. The door handle of the small bathroom downstairs kept falling off in the inside. About 5 situations trying to get out. Would be difficult if it had been a small child locked in. For the price of the stay you do not expect issues like this. I wouldnt really go back to be honest. They just need to sort out these basic problems.
I asked for flexibility in advance for early check in and late check out as we were all in London for my sister's funeral and tracelled from different places but was denied