Pauline's Covent Garden location was amazing. It was my family's (2 adults, 2 kids) first time in London, and I was looking for something in the center of everything and also near the Tube. The condo/flat is beautiful, modern and was super clean. The location is unbeatable. There are restaurants/pubs/cafes within the same/next block. And the Covent Garden Tube is just next block. I could not have picked a more perfect place for my stay. Check-in was super easy. Pauline was very gracious and helpful. She also kept in touch thru text messaging during our stay. This is a 5-STAR place in the best location you can find. My family had a great time in London. Would stay here again!