My room was downstairs, right by the entrance which was great considering I was traveling alone with a big suitcase. The place is perfect for one person and is pretty close to the queen's park tube station as well as different buses. I had a bit of an issue with the hot water on my last day and the day I checked in since I wasn’t given the instructions on how to do so and had a hard time getting a reply, but thankfully Gareth helped me in the end. Besides that, it was a great place to stay during my trip to London.