Beau was always happy to help and replies super fast. Place has great location. It was a great stay and I recommend it although take into account the elevator does not work (nobody seemed to be fixing it either) and if you have large suitcases it can be a bit of a pain to go up the stairs with it. Beau did offer to help us carry it though. The electronic key cards gave us some trouble too but there were spare ones and Beau was quick to replace the main ones as well. Beau is a great host and we had a nice stay! 🙂