A reasonably comfortable flat in an excellent location. I liked it. It has hot water, a decent kitchen, a good bed and a shower which works. The hosts respond well. The check in was easy. And there was marvellous green tea in the kitchen. The main disadvantage is that you have to climb up a narrow staircase three floors to get to it. It’s also a bit shabby, not smart or trendy. But it’s a find if you want an economic base from which to shop or explore London. Nearly five stars but not quite.