Rose was very welcoming. The place is as described and set in a lovely garden. I really liked the location as it was easy to travel into central London on the tube but felt like a perfect retreat at the end of the day. As a single woman I always felt safe in this neighbourhood. I stayed 10 nights and for 3 of them the planes to Heathrow flew low overhead as they approached to land. It wasn't that bad - as it was only 3 nights and it stopped around 11 pm. - but I have friends who would have been very upset by the noise.