Bloodstained towels, dirty toilet, full trash bins, prior guests’ dirty, and unclean surfaces all greeted us upon our arrival to the flat. We of course notified the host of the issues, but we never received a substantive response. Instead, they kept telling us they were “investigating” and notifying “the relevant parties.” I of course let them know that that was unnecessary and unhelpful and that they could actually help by sending someone to clean the flat. Of course, it became clear that they never intended to do anything to remedy the situation, only send us messages with the same boilerplate language about conducting investigations and notifying the relevant parties in the hope that we would give up I guess.
It’s a nice flat in a great location, but I would strongly recommend against booking here not only because of the hosts’ failure to clean the unit but also their lack of professionalism and integrity.