Nadia's apt was in perfect location and as shown in the picture. They even had some milk and coffee for us to use when we arrived. Checkin and Checkout process was smooth and they were very responsive. I now know where to stay when I visit London next time!! They were kind enough to allow late checkout as well. It was a nice apartment with 4 real beds instead of sofa beds at many other places. They also offered US to UK converters to charge our accessories.