Hayder and his brother were very prompt, friendly and detailed about the apartment. We had a problem figuring out the heater and toilet, and they immediately came to take care of it. The place was very clean and smaller than we expected based on the photos but we were very comfortable. The location is very good, with great Middle Eastern restaurants and supermarkets on every corner to prepare for breakfast in the provided kitchen. It is also close enough to walk (about 20-25 minute walk) to the central shopping district on Oxford Overall, we were very satisfied with the experience and stay. I do suggest to maintain communication and get several contact numbers since it seems like there are several people (or a central office) who manage the property. They were flexible with our arrival/check-out time as well and we were able to leave our luggage in their office which is down the street, which was very convenient.