Chris + Sophie's place is centrally located and accommodating. We arrived in the middle of a heat wave and as most places in Europe there is no A/C so we were quite uncomfortable. Check-in was also not so convenient - we had to walk 10 minutes to pick up the key, when most places have a code to the door these days. There's also only one set of keys and the doors automatically lock, which also caused a few inconveniences. The showers were not so great and the flat sits right above a fish restaurant so the smell wafts into the flat most hours of the day and is quite unpleasant. Their support team is kind and responsive if we needed anything. We had a good time in London but would not return to this place.