The place has a lot of charm with the attic room being a bonus. The unit is on the 4th floor with narrow stairs, so something to keep in mind if you have a lot of luggage with you. The day we arrived was one of the hottest in London and since the unit has no AC we requested a couple of fans, which were delivered several hours later. The apartment is professionally run, so some of the personal touch of meeting the owner is not there, but they will try to accommodate your requests. The location is fantastic - a couple of minutes to Hyde park and 20 min or so walking to Notting Hill. There's a Whole Foods nearby for all traveling from the US and looking for something familiar. Overall, we enjoyed our stay.