We had a positive experience. They helped us find our way many of times whilst in London. Once when the tubes closed early we actually got lost in London and they came out and found us and walked us back to their home and it was quite chilly and about midnight. It was a tremendous amount of help to say the least and we are thankful. They set out breakfast for us everyday. On Saturday they made us a traditional English breakfast. It was yummy. On the other days they left out several different kinds of cereals, fruits, teas, juices, yogurts, and eggs and toast are in the fridge if you need them. On the day of arrival it was the hottest day in London. We had a terribly long HOT tube ride due to some tube delays(no fault of the host) and when we arrived, Craig greeted us with cold beers! Amazing!. They weren't loud or disruptive and we enjoyed our London portion of our honeymoon. Their home is a short walk to the nearest tube station which is also convenient. The two cats they own are sweet and loving to strangers. One of them spent a great deal of time with us in our room enjoying our company. We didn't mind it, if u do mind Katherine asks and will take the cat out of the room. We love cats. Overall it was a great experience . The washing machine worked fine and we washed our clothes twice. In the room they provided us with snacks and things of that nature as well as a tea maker and a coffee maker. We used both everyday. And since they are so quiet, it didn't feel awkward (being that it was our honeymoon) when my
Husband and I wanted alone time. The house is very clean, clean bathrooms, smells fine, the bed was comfy, the pictures they post are accurate. I also woke up with a bad cold the day we left the states to come to London and one of our days in London, Craig went and got me a bottle of cough syrup. This helped a lot on the days I felt bad.