Our arrival was quick and easy. There was a key for us in a lock box, so getting in was no problem. The flat is very accommodating and great if you are traveling lightly. The location was perfect. There was little to no street noise, and it was only a short walk to get to the nearest tube. There is a communal toilet and shower, but all the fixtures have been updated and work exceptionally well. The communication between me and the host was instantaneous.