The place is just as described and David was very responsive. Check-in was easy. We had a family of 5 (2 Adults and 3 children under 13) and the place fit us just fine. The location was very nice with a Tesco and a coffee shop within a 2
minute walk. Transportation is a key factor here. Realize you are about 30 to 40 minutes away from all the main London attractions by public transit. 20 to 28 minutes by taxi or car. So remember to allow for that time. Accessing the public transit however is supper easy. Bus stops into town are just outside the door. Also the Imperial wharf overground station was just past the coffee shop. The station connects into underground stations up the route, even an uber boat (infrequent outside of weekday rush hour) is also available in the river to bring you into London proper. All transport is reasonably priced and accessible with an oyster card you can buy at Imperial Wharf. We liked being a little away from very touristy sections and we found the neighbors to be very nice as well. We found this location to be a clean and affordable option for our London adventure.