Gabriela was a lovely person, her communication was great, her father in law Philip who met us since she was traveling was hilarious and genuine. They were good communicators and flexible. She provided intro videos, and was great communicating via WhatsApp when she was herself away on vacation very thoughtfully. I think the flat is unique and lovely and has many great things going for it but you have to go in with your eyes open, or at least more open than mine were, or you'll be disappointed. First what's great: the location is fantastic to borough market, the south bank, walking across the river to St Paul's or the tower of London, tube accessibility. The little courtyard that you enter from the street is a green oasis in a very busy and gritty part of London. You're at the back of this light dappled courtyard so walking down it is just fun. The flat itself left a lot to bed desired however. Gabriela was scrupulously honest in her description... I don't think she'd mis-marketed at all, but I had to go back and look to check. There first thing was that there was a profound mildew smell throughout the place, from the moment we opened the door. While she had been away for a while, her cleaner had just been there and it hit you liked a wall. Then we couldn't open any windows more than a crack due to safety (small animals and a very urban location), so we had to run a dehumidifier full tilt. After a couple days it made a difference, but it still was very musty. Upstairs, where the dehumidifier is, became bearable but the downstairs where my older son was sleeping was still, simply put, gross. There roof deck was great, but there wasn't really chairs to sit at the table for breakfast, and the lights had been rendered unusable due to a squirrel, and the door had to be kept shut due to that same squirrel. There are relatively few windows and they Canty be opened. The bathroom needs to have the heater turned on first, and then the toilet definitely is in the shower. The shower required some serious care not to back up, and it really smelled. It was mid summer so it's not as though it was raining constantly. The best I can say is that if you've ever lived on a sailboat, this is like that combined with living in a basement apartment; inconvenient to use things, and it smelled (at least for us) and you have to be really thoughtful about windows & leaks. On the flip side it's all yours, in the perfect location, and reality inexpensive. Maybe we got unlucky with the mildew since she had been away a while. Maybe they don't notice it since they are living there. They are truly a generous set of hosts in the original airbnb sense who open their home. Their books are amazing, they are really thoughtful...