Zara is a fantastic host, she made sure that everything was absolutely ready for my arrival: her instructions were very clear and we communicated extensively to make sure I would find everything I needed before and during my stay. She helped me out from understanding how to use the WiFi, and TV to how to get around. She went out of her way to make me comfortable, including trying to speak some Italian to welcome me and give me directions. Very Sweet and useful, GRAZIE Zara! Un abbraccio!