Ewa could not have been more helpful. A mere mention that I'd like to know about restaurants and coffee shops led to two extensive listings complete with reasons for recommendation, when it was crowded, whether it was worth the wait and a sense of pricing. I was grateful.
Ewa also met us and made us feel very welcome. The apartment was well appointed, had everything we needed, and Ewa made sure we understood how things worked. Finally, being from the US and never having used a washer/dryer combination, I emailed her asking if we could use the washing machine and she emailed back immediately telling me how it worked and that it was fine to use it. She was very, very helpful, even by airbnb standards, which we have found are pretty high.