(+) check in was great, we arrived bit early (1 hour before check in time) but he allow us to check in because that day storm Ciara hit London so bad. housekeeper was very helpful and friendly too
(-) interior is nice as picture shown, but outside looks bit dodgy with loads of graffiti.
(+) we got a room with park view which is great and quiet.
(-)Though first few days the radiator and hot water doesn't work (one shower broken too)
(-) the wall is paper thin so you can hear everything neighbour do and they were very noisy.
there are probably 5 rooms in our floor (second floor (3rd in american way)