I was utterly discusted and disappointed with my stay last night and would appreciate it refunded please. The window in our room was smashed. The TV in the bathroom didn't work, the air con didn't work, the curtains where ripped on three of them, the blue velvet pillows had strange white smudge stains and we didn't have any tea and coffee in our room. They also do not serve food anymore, even though it says on their website they do. I was told at the desk the website needs updating... Also the pool table was not usable either.