The host was very nice and helpful and responded promptly during our booking and travel process. Unfortunately, he was called away on business when we arrived and was not very available by phone to help us access the wireless and the heater. Never got the heater working so the nights were cold (but there were extra blankets) and another guest helped us with the wifi. Our room was a similar size and set up as the room in the picture, but not the exact same room. Our room had a window that faced the street. It was a nice size for two people and had a great down comforter. Only complaint about the room was that it was a bit cluttered with clothing and other personal items (not dirty or any trash). Otherwise, the room was clean and well kept. The neighborhood was great. Right behind King's College Hospital with 10 min walk to public transportation. About 4 miles/25 min taxi ride from the train stop in traffic. The host gave us really great directions on how to get there from Gatwick Airport by public transportation, which we really wished we would have followed them more closely. The neighborhood felt very safe and had a couple nice restaurants and bars within walking distance. Overall, we would definitely stay here again and get an Oyster card immediately when we arrive :)