San was very informative, quick at responding and helpful in regards on where to go. Lovely, quiet, clean private room. Had a good power shower along with an iron and a hair dryer which was useful. Clear instructions on how to check in. San also let us drop our luggage before check in time as we arrived early in the morning and it saved us carrying our bags around all day. Plenty of space and the piano was a lovely touch. 10/10, would recommend this stay again. From Scotland!