A wonderful base for our London explorations. Our whole family (mom, dad, and two kids — ages 5 & 9) all loved coming back to the flat after busy days out and about in the city. It’s an airy, modern, light-filled oasis with a gorgeous yard and great local amenities and logistics (two tube stops within 10 mins walk). Tess was great with communication and responding quickly to any questions we had. There are train tracks immediately behind the property but the noise was never a nuisance — after a while I actually began to find it kind of comforting. There is no air conditioning in the unit but fans are available for the living and sleeping spaces and these were great to have given the unusually sweltering heat London has experienced this summer. All in all we’re very happy to add our “+1” to all the other glowing reviews Tess has received!