This was one of the best airbnb experience for us. We didn't get to meet Susan in person, but she was an excellent host, very helpful, replying quickly to any questions and to anything we needed. We brought our car and she even gave us a loan of her parking space for the days we were staying there! and she was quite flexible to our different times of arrivals and departures. The flat was exactly as described, great internet connection, very short walk to many shops and restaurants and to 2 tube stations (5 min walk). Well connected location, with all main London attractions only 20-30 mins by tube or bus. Her place was very comfortable, clean and it had everything we needed. The space was perfectly fine for 5 of us (all adults) that stayed there. She provided us with space to put our clothes and things in the closets. Kitchen was well equipped and we were able to cook breakfast and dinner. Bathroom was clean (but we had to get our toiletries). Hot water available all the time. Sufficient clean towels and bedsheets for all of us. Maybe the only small thing: the sofa bed was a bit bent upwards, so not as comfy as sleeping in the bed or the couch. But overall I would say it was the perfect stay. In summary: a great comfortable flat in a convenient and safe location. I would definitely stay here again and definitely recommend her place!