All arrangements prior to arrival were clear and Elizabetta was very accommodating with my timings. Car parking was available, (small charge) and Elizabetta met me outside and guided me to the car park and offered to help with my bags.
Elizabetta could not be more helpful with anything I needed, which was little as I just needed a bed for the night. The apartment and room is small but perfectly formed as is fantastically located, being able to walk to most London attractions.