Phyllis made us feel right at home from the warm welcome to chatting about our days in the evenings. The beds were very, very comfortable and Phyllis provided a healthy breakfast each morning which was a great way to start the day. Her flat is very safe and easy to get in and out of. We walked just about everywhere. Pedestrian bridge over the Thames conveniently located about two minutes from her doorstep. I don't believe there is a better location in all of London!