Ben was quick to respond and made sure we enjoyed our stay. Our room was exactly as shown with a balcony, a good size room well laid out and spotless. There were thoughtful touches such as provided slippers, bathrobes and a bottle of water. Our room was downstairs with two other bedrooms upstairs and though there is only one bathroom between all of us it was cleaned daily by a cleaner. The location is surprising close to the centre and with a short walk for the No.13 & 113 bus and two tube stations on different lines making traveling easy.
We also had a great Italian meal at a restaurant a few mins away that was very reasonable.
Our only concern was the noise of the doors in the house as they are fire doors and so can slam shut very loudly if you do not carefully close them yourself, therefore you are dependant on other guests taking care like yourself to keep the noise down. Ben is aware of this and being such a super host I am sure will look into this matter.