Lorraine and her son, were both very welcoming and friendly. We exchange a few text messages before we do the check-in and everything was very easy going. The accommodation was easy to find, everything was very clean, the heated floor was a plus and kept the place very warm and even more comfortable. We haven't done any cooking, but if someone decided to do it the kitchen is well equipped. Also a plus was being able to park our car at the property. There are good links to the city centre, the nearest tube station is just 20m walking and there is also a bus stop just 5m away. We highly recommend Lorraine's place.