Communications before the visit were easy. Barbara picked us up from the nearest tube station to save us a long walk in miserable weather (she also showed us the very important shortcut to the station!!) which was much appreciated. We kept in touch by text and emails for the time we were there and it was great to have a cafe breakfast with her on our last morning. Our three week stay was comfortable and the position of the flat was most convenient for transport and essentials shopping. The flat was as described but we think that the provision of a TV would be a good idea. Wonderful and attractive neighborhood and great Wi-Fi.