Alessandro was very helpful and accommodating. He is friendly and knowledgable about the area and the city with many good suggestions for places to eat and go. The bottle of wine plus bread and milk were appreciated. The apartment was very nice with lots of room and new furnishings. We were surprised that it was a basement but with the small patio and big windows it didn't feel like it when you were there. Our main problem was the size of the sink in the bathroom, smaller than those on an airplane. It was almost impossible to do anything in it without getting water on the floor.