Communication with the host was quick and clear. Check-in and check-out was convenient and simple. The apartment itself was true to what is shown in the photos, including the size of the bathrooms, which are really quite tiny! That being said, our stay was pretty comfortable. Big thumbs up for the great selection of TV channels, solid Wi-Fi, fluffy blankets, extra towels and pillows. Location-wise, it was pretty quiet once we got used to the rumbling from the underground. About a 10-minute walk to the train/metro. Decent selection of restaurants, pubs, cafes and convenience stores within a 5-minute radius... Bit of a longer hike to find a larger supermarket. All in all, we'd definitely consider Lisa's place if we were visiting London again.