I met Geunyeong when I checked in and she was nice and friendly and allowed me to check in early. However, the place was extremely cold the entire time I was there. It was -3 in the nights I stayed and the heating was only on briefly, it went off at around 1-1:30am but even when it was on it made next to no difference. Drafts were coming in through a door in the room which led to a balcony. I tried to sleep fully clothed & with gloves on, and it was still absolutely freezing and I didn't sleep all night due to the cold. I even had a 2 hour bath at 3am to stay at a normal temperature as it honestly did not feel safe to stay in the room at those temperatures. I then checked out early to go somewhere warm instead once things started opening. There was no portable heater, which is irresponsible and negligent in these temperatures and could make someone seriously ill. This is the coldest I can remember being indoors. Would be good in warmer weather, but the cold completely dominated my stay