Pros - great location, good value, close to transit and walkable area, the room itself is quite nice with a comfortable bed and lots of windows.
Cons - Must be able to climb 4 flights of stairs. Julie was accommodating in accepting my request to store luggage earlier but I had a hard time with checking in because the address listed was confusing and also had difficulty with getting responses from Julie in a timely manner throughout our communication. I ended up not storing luggage sooner because of the unclear check in instructions and lapses in communication. I understand there are other stressors for Julie so I think I just came at a bad time but for me it unfortunately was very stressful and negatively affected my time in London.