Can't commend Joseph enough. We'd arrived early and planned to leave our bags at a local luggage hero but found that they were shut (Sunday), upon asking Joseph for advice, they were very accommodating. Within a few minutes, I had a response informing us that the room was ready and we are free to enter early to drop off our bags immediately, which was fantastic!
Upon entering, everything we needed for our stay was laid out for us neatly. There was a small amount of cosmetic wear and tear from previous users (to be expected), but the apartments were very clean and tidy and we appreciate the fact that there's a 2nd TV in the bedroom, where we could relax at the end of a busy day of sightseeing.
Speaking of which the location was superb, a very short walk to both Aldgate and Tower Hill giving quick access to the circle & District lines, allowing easy travel to all areas of London!
I thoroughly recommend Joseph to anyone looking for a short break in the city. Everything was perfect and we couldn't have asked for a more professional host.