The place was very accommodating. They provided two towels, shampoo, lotion and cups. The room is just enough for the few days that I was in London. The living situation is like a student residence where you have a room, a shared kitchen and a bathroom just nearby your door. The location was perfect and is close to many restaurants, cafes, and grocery stores as well as shopping neighborhoods such as Oxford Circus. It is only a five minute walk to the Covent Garden underground station. The neighborhood is busy but not loud as it is in a popular area. The neighborhood is also super safe. Amazing place, neighborhood, employees and I highly recommend.