I’ve stayed with Robert on numerous occasions. The reasons why I keep returning are many and include: superb location for visiting London, comfortable room, and above all Robert’s flexibility and quick responses. My train was nearly 3 hours late, and Robert was completely un-phased and very very flexible. Also I like the fact that Robert is available for a chat during my stay. And he respects my privacy. The shower is hot and powerful. The house is warmer than my house! I would not stay anywhere else.