The flat is pleasant and in a lovely area of London - nice walks and views. We chose it as a space from which to work for two weeks during the pandemic and we selected it from amongst all the other flats because it was being professionally cleaned and this was important to us for obvious reasons in these uncertain times.
Unfortunately not only was it not professionally cleaned, parts of the flat were not cleaned at all - particularly the floor, which hadn’t been done in some time, and the tiles in the kitchen, which were splattered with tomato sauce. During the stay and afterwards I asked the host to reimburse me the cost of the cleaning because I felt it was unfair to ask me to pay this and for him not to deliver, but he hasn't yet responded to that request.
The other problem with the flat, as the last reviewer pointed out, is that the wifi does not work. We had to pay the hotel next door for fast wifi, which was an unforeseen expense and an inconvenience.
The host did respond on both points - he did call the technicians very promptly but sadly nothing improved and he also offered to send someone in to clean the following day but it was too late for us as we'd already done it, obviously not going to stay in a flat presented in that condition. I am still hoping that he will refund the professional cleaning fee as his flat was a lot cleaner when we left than when we arrived and he really should have honoured what he set out in his listing.