Sarah's flat is wonderful. It is stylish and comfortable and as described/shown in the listing. It is very clean and accommodating. Sarah has thought of everything from providing bath soaps to having a well stocked kitchen including basic spices and cleaning products. The flat is on a relatively quiet street just off the Thames. There are plenty of markets, shops, restaurants and pubs nearby and Sarah provides a book with her tips on where to eat and shop. As advertised, the flat is on the 3rd floor and there is no lift. Hauling luggage up the steps is no fun but its not that bad. Perhaps the only drawback we found was that it is not very close to any tube station and its a bit far from the main London tourist sights. But we had no problems finding taxis or an Uber to get us around and thus avoided the walk to and from the tube. Overall we loved our stay here, would absolutely stay here again and would recommend this to any family looking for a place to stay in West London.