Good:
1) amazing communication, James and Abbad responded quickly and cheerfully
2) incredible views, fun to watch the traffic at night
3) 5-min walk to Elephant & Castle tube stop. It was easy to get anywhere in London. We eventually found some good places to eat in the surrounding neighborhood.
4) the sectional in the living room was very comfortable
Bad:
5) the afternoon sun really heats up the flat, even if it’s not that warm outside. Doesn’t matter if you leave the shades down. The two small fans aren’t sufficient to keep either room cool, we wound up sitting around in our skivvies most evenings. This was not acknowledged anywhere in the listing.
6) perhaps there hadn’t been a guest here for a while, the water heater had been turned off and the TV didn’t connect properly to the wifi without expert intervention. James and Abbas were both helpful and helped resolve things quickly.