Since it was January, it was extremely cold in London. The studio only had one heating source that did not warm the bedroom adequately or reach the bathroom, even on the highest setting. The bathroom sink faucet was loose and sprayed water and the shower did not get hot. I contacted the host multiple times and it did not get fixed until 4 days later. There also was not enough toilet paper provided for 8 nights. In the kitchen, there needed to be a sponge to wash dishes and an oven mitt to take pans out of the hot stove. On the positive side, the studio is across the street from a grocery store and near the metro.