The apartment stairs was described as short stairs and this was a problem as there were lots of stairs and steep for someone who has a disability. The stair rail was also quite unstable. Outside the apartment was dirty and entrance to the flat was full of leaves, unswept for the entire time we were there which spoilt the quality of the flat. Flat was well laid out. What was vitally missing was a microwave which made reheating food which is normally essential being on a holiday was made very difficult and more saucepans would be useful in this instance. Glasses were mismatch and very cheap (very light glass) and could do with just a good set. We were there for 9 days and extra sheeting should have been provided for the convenience instead of an attempt by City Relay that we could pay additionally for cleaning service while we were there. Bathroom floor mat should be provided. Most essential kitchen dish cloths and dusters should be provided and bathroom cleaning liquids