Dan was amazing. He communicated consistently and with such kindness. We loved the art and the beauty of his home. We loved the books, the colors, the coziness and warmth. If you stay here, know that you it is about 12-15 minute walk to Richmond station and then about 30 minutes into Central London. If you are focused on Richmond, this is THE home to rent. Dan is fantastic to work with and we found the home easily. He provided visitors passes for our rental car. He left us money in case his washer didn't work. (It did!). Great host and home.