Bianca was lovely to deal with when we arrived and let us check in a bit earlier which was great after travelling. The apartment was clean and equipped with everything we needed. The location is great in that it is central to all the sights and attractions. It is noisy but one must expect that being in the middle of Soho. If you're a light sleeper you may struggle so pack some decent earplugs. All in all the process was easy and without any major issues. If you're looking for an affordable option in the middle of London then I would recommend this apartment.