Arrived for checkin at 4pm. The place was dirty (bed unmade/slept in, dirty towels in bathroom, trash in kitchen, obvious it had not been cleaned). Contacted the host and they said the cleaner was delayed and would be there at 5:45pm. Waited til 6pm and the cleaner didn’t show. Contacted the host again and they said the cleaning company confirmed the cleaner was on site. No one had arrived while we were there other than other residents, certainly no cleaner. At that point (after 6:30), contacted AirBnB for assistance. Also, the bathroom floor had significant water damage. The floor was squishy (as if water was underneath) and there was visible mold (including on the bath mats).