Dan and Camille were welcoming, flexible, helpful hosts. Their info sheet with map, local recommendations, and notes on how to get around was really useful. The wifi is great, TV good, they have set up a mini stereo on the desk, so it's enjoyable to stay home or go out. If you stay with them, be sure to try the 65 bus. One direction takes you to the Piccadilly line, for Heathrow or downtown, but you could easily walk this past Polish delis, the local brew pub, and the grocery store. The other way, toward Richmond and Kingston upon Thames, gives you the most scenic route in town, across the Thames, houseboats at Kew Bridge, historic buildings and lovely homes--with the Thames frequently popping back into view. Be sure to sit on the upper deck on the right, so you can look over the wall into Kew Gardens. There was a glitch with the regulator on the shower which made it nigh impossible to regulate temperature--they are, however, planning to repair that in the gap they booked in the schedule. And Camille did come up with a useful work around. My only complaint was having to walk across the wet grass from my entry gate to my door, but a new stone path is in the works as well (and in summer wouldn't be an issue).