The room looks exactly like in the picture: very spacious, comfortable and cozy. The bed is huge, probably could fit 3 people, and the covers are very soft. The room is very clean and the showers are great. The lighting is also beautiful during the day through the attic windows.
Cris and Sam are both very welcoming and friendly; will give you great advice for nearby transportation and routes to Kew gardens.
The location was perfect for me as I wanted somewhere within walking distance to Kew gardens and Richmond park; both take around 20 minutes by foot. The neighbourhood is quiet and very beautiful to walk through with lots of flowers and trees. Although there isn't a nearby tube station, bus stop is within 10 minutes walk so transport isn't a problem.
Perhaps the only thing I would say is that the stairway up to the room is quite narrow and squeaky, so be prepared if you have a big heavy suitcase.
Overall well worth the price and would definitely stay here again if I'm around the area! :)