Our accommodation was changed a week before our stay due to ‘maintenance’ issues in the flat we originally booked. No apology or compensation was given despite the inconvenience of this. The flat was the worst air bnb I have ever stayed in. We received a text prior to our arrival to say the sofa bed was cleaned earlier in the day so might still be wet. This made it unusable, but no bedding was provided for it anyway, meaning 4 adults had to share the double bed. The bathroom stunk of vomit so after adding two and two together it was clear the sofa had been vomited on the night before. General standards of cleanliness across the flat were very low, and the shower door was broken. I would not recommend this Air BnB especially if you are a family, as there was lots of noise from the neighbours into the early hours of the morning.