My husband and I stayed at the Teddington apartment for 3 nights over New Year’s Eve. Overall, the flat is in a great location, is very nicely decorated, and has a lovely, homely feel. However, we did have a few issues and negative points...
The check-in instructions said that ‘Building Staff’ would be there to let us in at any time after 2pm. We arrived at 2:30pm, rang the doorbell for the lower ground floor apartment and found out someone was living there! He told us that he had recently bought the ground floor flat, and that the Airbnb had actually now switched to being the upper floor apartment.
No one answered the door to the upper floor, and we were stood outside for over 20 minutes before we managed to get in touch with the host, who instructed us to get the key out of the lock box. So much for the welcoming ‘Building Staff’!
Once inside, the main kitchen/living room was really nice. However, the upstairs smoke detectors were covered with plastic like someone had forgotten to remove it after painting! We obviously took it off, but these are the worrying things that cause incidents if people don’t know to look out for them!
The shower is terribly small, you could barely move in it without banging the glass, and I'm only 5 ft 4! Not a nice experience to use. We were only provided with one small towel each and they were rather poor quality. There was an iron but no ironing board, and the kettle was full of limescale.
Hopefully leaving this review will mean the little details will get sorted before the next guests stay, as it could be a really great little place.