Flat is exactly as described. Clean. Great location. It is close to dining, shops, theaters, the Tube, sites, etc. The unit has all the necessities you need to make your stay comfortable. Our family of 4 fit in the flat perfectly. It has the London charm and feel we were looking for. The street below became a pedestrian walkway during busy times. Ann is a wonderful property manager and would be easily available if anything went wrong. Nothing went wrong. Linda gave us a warm welcome in person upon our arrival and saw us off at the end our trip. I would definitely recommend this unit. It was perfect.