Jaqueline was very responsive and helpful with our questions and issues. We dealt with significant flight delays followed by missing luggage issues; it was such a relief to know she was flexible to our changing needs and was able to recommend local places to go for various things until our belongings arrived! The house was very clean, attractive, well-appointed, and included thoughtful touches like soaps, toiletry kits, soft towels, and a fully-equipped kitchen. (The clothes washing machine was much appreciated, especially in light of the historic heat wave!) The neighborhood was very quiet and had plenty of spots for shopping and restaurants but close to public transport so we could jet in to the middle of the city easily for attractions. I can't say enough good things about Jaqueline's place. We would definitely stay here again!