When I gor the apartment at 18.00 pm with my two kids under the rain; 1) We spent 30 mins to find the correct key for the door and enter 2) When we were finally able to enter the apartment we saw that it has been already used by somebody else! There was personal stuff in the kitchen, dirty towels on the bathroom floor, and the bed was dirty. Evem though the host offered us to stay another apartmen of him we refused cause we lost our trust.