Lara made us feel very welcome.
There was a bottle of milk, bread, butter, jam, crisps and some biscuits for our arrival.
The flat was neat and tidy and it's all in the little touches. Spare light bulbs. Spare sheets and towels. Books, games for kids and puzzles, DVDs.
Location is great, with Ravenscourt Park tube and Hammersmith tube very close. High street shops within a few minutes. River is a short walk also.
Lara was great at communicating with us, her messages were warm and friendly.