Billie and Max and their whole team are extraordinary hosts. Their responsiveness and professionalism in taking care of my needs and comfort during my stay with them has been outstanding. I've stayed in amazing hotels and locations around the globe, but have rarely felt such a level of genuine care. The rooms are beautiful - impressively designed in an atmosphere that is welcoming and aesthetic. Everything is clean and sparkling... I happen to be staying in an enchanting unit with floor to ceiling windows and engaging terrace overlooking an upscale, safe neighborhood with blossoming trees. It's conveniently close to markets, unique and branded shops, restaurants, bars, and within minutes by transportation to anywhere in London. It is situated right next to Kensington Gardens and Hyde Park for lovely walks or vigorous runs. I am here on business but have come to feel this is truly a "home away from home." I will most definitely stay again when I am in London. Thanks Bille and Max for creating such a wonderful environment for your guests and for making this a memorable and happy experience! All the best, Gabrielle