Thanks to Bettina we had a very good trip to London. The room was bigger than expected and we were surprised that we were welcomed with chocolate and also little shampoo bottles like in a hotel. She helped us find the place (not only by giving us the information about which train and bus to get, but also by picking us up at the bus stop) and we also got all the information about the neighbourhood and her recommendations. The little flat is super cozy and nicely decorated, so we felt comfortable. As we arrived she provided us tea and crumpets (which we now adore). Her place was also pretty close to the city centre which was quite convenient. Thanks for the great place to stay!