I had a lovely stay. Graham communicated well and promptly and ensured I could access the flat and was very warm and hospitable when we met. The room is lovely and spacious, with the luxury of an ensuite bathroom. Everything is clean and beautifully kept. I was welcomed to avail of tea and coffee and to use of the kitchen. The location was very convenient for me as I could walk easily to the centre of Surbiton or get a bus. The only thing to be aware of is that presently the flat doesn't have WiFi. I warmly recommend Graham's place and would certainly stay again.