Angela was very responsive and accommodating. She and her staff sorted out the apartment in no time and allowed us to check-in the same day we booked it. The location is great, the street is busy but noise is somehow not an issue. Cleaners enter the premises weekly, but mind you, this is an old, albeit very well maintained building, so there is some extent of wear and tear that not even regular cleaning can compensate for. The apartments are as described, with functioning washing machines and AC units. The only issue was the the water knob in the shower on the 4th floor unit- very difficult to turn. The highlight of our stay was not needing a key to enter the place - all locks are digital, keypad activated. Highly recommend it!