DO NOT STAY HERE. There is not a response to inquiries. We asked several questions on different days and never got a response to any of them. It is obvious that the conpany thst manages this prpoerty does not care or value your business. The apartment place did NOT have air conditioning and we were there the day London had a heat wave. We specifically chose this place because it said it had air conditioning. They did not even provide a fan! The air does not circulate in the place. Once we checked in and realized there was not air we called and messaged the property continually for an hour without a response. We called Air BnB for assistance because it was not safe to sleep there and we left. After we left we still did not get a response. There was not a manual. Also, with the windows open the club a few doors down is very loud with people partying and music. Terrible. Don't stay here.