This was a great little place in a location very convenient to Victoria Station and the Westminster area. It is up several flights, but not unmanageable. We were up high enough that noises were muffled with the windows closed. We enjoyed the views! There were plenty of plugs for our electronics. We had everything we needed to make basic beverages, and several coffee shops/cafes just across the street. There was a tiny glitch with sheets missing for the extra bed, but Lucka had them to us extremely quickly. We really enjoyed our stay here and recommend it!