This was my first experience with airbnb... Ian could not have made it more enjoyable. The pictures do not mislead you in any way. The rooms and layout of the flat is exactly how they it is depicted on the site. The location of the flat is simply incredible. You cannot ask for a better location within the city that gives you walking access to all the tourist attractions and the London Tube (right on Embarkment station). I had made some last minute adjustments to my itinerary and Ian was happy to accommodate. Overall, the experience was enjoyable with no hassle and I would highly recommend this host to my friends and family.