We had a few issues with this stay. When we arrived to check in, there were other tenants on the street who could not get into the complex. We tried as well and were unable to open the door. We called all of the provided numbers but could not get through to a host or anyone at the after hours numbers. We were basically left on the street, sitting on our luggage, with this other family until about 45 mins later when we found out that we needed to hit the door very hard for it to open. When we finally got up to the apartment, the apartment was very nice and clean, but the bedroom air conditioner and WiFi did not work. We contacted the host again, and someone eventually showed up at the door. We explained what was wrong and she told us a contractor would be there for repairs. The WiFi eventually started working after a few days, although I ended up just using my data on my phone as the service was way too slow to make a WiFi call. The air conditioner was never fixed during our 7 day stay. The apartment itself is very nice, clean, and in an excellent location, but the communication with the host left us unsure if we would stay again.