Sarah and Simon were incredibly warm and accommodating, and they made sure that my first-ever trip to London was a pleasant one. They both helped me nativagate the intricacies of public transportstion, recommended great local restaurants and cinemas, and made sure that I had something to eat every morning before I went out for the day. The bed was insanely comfortable, the bathroom was luxurious, and the wireless Internet was strong, fast, and reliable. I can't recommend it enough.