This host is extra nice and really reliable, whenever we were in need she was there for us. She even loaned us UK adapter for free, which we have forgotten.
The only problem was the cleaning service. Our grey blanket had red stains from a vine or someone had a period from previous guests. There was dust everywhere, specially in the closet. The bedding was wrinkled and there was someone else's hair from before. Towels were clean. The bathroom was dirty and was not regularly cleaned. In the shower, there is long-lasted limescale everywhere.
I didn't expect it to look spotless, but I am also a host I know how important cleaning is and this should be just taken as a piece of advice to work on.