Staff very helpful, especially Michael in security
Hotel well located
My room was ridiculously small
I haven't ever slept in a single bed
The iron was not a steam iron and it damaged my clothes. Steam irons went out 30 years ago! Michael managed to find me one.
No real desk (business trip)
Breakfast good
The bar/restaurant is certainly NOT Deco - its more like a cafeteria, however The Savoy is next door.
Bar service slow