on a scale of 1 to 10? Corinne gets a million! I felt both informed and taken care of, she was super responsive and it felt like talking to an old friend when organizing details about my stay. The flat is very cozy and artsy and warm (both in spirit and in temperature). Back to artsy, i don't mean its quirky or hippie boheme, it's literally filled with art, different styles, all a pleasure to be surrounded by. Corinne's got a great eye, and maybe some of it is her original work, I never asked, but easy to imagine. The area is also great, close to the overground, a great selection of bus routes, and food and drink everywhere (plus a tesco across the street). Hackney coffee is downstairs, great coffee and good people. The neighborhood is one of those up-and-coming hoods, so I expected it to be a bit noisy on the weekends... it wasn't. Everything about this booking was a pleasure, i can't recommend it enough. Hey Corinne, high five!