The location is great! Kian was very great at communicating clear instructions and helping us solve the issues that we had. We had some shower issues, at first with the drain (it was full of hair that wasn’t ours which was kinda gross) and also with cold showers, but Kian responded quickly and helped us solve the problems. This is a great place for a few days in London because you’re close to everything. We were there for a whole week during Christmas and it wasn’t as ideal for that long. The dishwasher was full of dirty dishes when we got there so we barely use the kitchen because we didn’t really want to do other people’s dishes while on vacation. Also the set of drawers offered was very sticky and didn’t open well so we lived out of our suitcases, which is fine for a few days but not ideal for a whole week. Overall, for the price and location, it was worth it, but it’s not perfect or ideal for longer than a few days.