Overall an excellent experience. Although we did not meet the owner, Yael, she made every effort to make sure we made ourselves at home. Not only did she leave us a "house manual" in the property but e mailed one also. We were encouraged to make use of all the facilities and used coffee etc. The arrangements we made by e mail to both collect the keys from Yael's nanny, May, and then hand them back, went smoothly. May was also extreamly friendly and could not do enough to help us. We were given assurances by May that she was nearby to help us if we had any problems, although the need did not arise to call her. The property itself is in good condition, reasonably spacious and very well appointed, with a particularly plesant master suite. Another major plus is the location only 5 minutes walk from the tube station, two stops from Camden Town and five from Central London. That translates to around 20 mins door to door to the West End or City. The property is in a very smart neighbourhood, with good quality local facilities. We particulary enjoyed eating out at the fish and chip shop on Haverstock Hill, down towards Chalk Farm. There is also the charm of Hampstead, Primrose Hill and all the associated open spaces nearby for those wanting to get away from the hussle and bussle for a few hours. I lived in London for over 20 years and for me, the location is second to none. Although this was my first air bnb experience, looking at all the other properties on the site and given my personal experience, I believe Yael's provides excellent value for money and would not hesitate to recommend it.