Anna's place was very nicely decorated, and made for a great family space when we were not exploring the city. When we had an unexpected problem with the water boiler, Anna got to find both a temporary and then a permanent solution very quickly so it wouldn't affect our enjoyment of her place, or our holidays. What was particularly helpful was that Anna kept a high level of communication across our whole stay, so check-in, stay, and check-out were very straightforward. The location of the property was fantastic, in a residential street a short walk from the main street -which had a number of shops and cafes, as well as a supermarket, and the train station,- all of them 3 to 5 minutes walk away. Thank you for helping make my kids' first trip to London special, Anna!