This was my first experience with airb&b, and it most assuredly will not be my last. Especially if it means returning to 19 Mercer.
Marcus and Rick were brilliant hosts, and their flat couldn't have been more perfect for a visitor in London. The location was great for setting off to any location, and the neighborhood provided whatever a person could desire.
Not only did Marcus allow us a much earlier entrance to the flat when he heard our flight came in first thing in the morning, Rick met us there, and couldn't have been sweeter. He explained everything and provided answers to our many, many questions with patience and humor. He even helped us get excellent seats to a play that we were dying to see, and wouldn't have been able to get on our own.
The flat is beautiful, yet completely comfortable. The amenities, from the washer/dryer, electric tea kettle and gorgeous balcony to the comforters on the roomy beds, made us feel like we were home.
I would highly recommend staying at this flat, so much so that I'm afraid it won't be available when I try to stay there again!