Not the best stay.
My room was incredibly unclean at point of checkin in addition to my booking being lost and my room reassigned after a few days as there were system issues. Danilo was very friendly and professional with this.
The room itself would have represented great value for money had it not have been constantly too warm or suffering a huge amount of noise from the adjacent train tracks, the noise was so loud that even from the 8th floor it could be heard down the other end of the telephone.
Day staff were always friendly and helpful however the night staff, one member in particular could benefit from some training in etiquette.