The photos look great but when I walked into the apartment I was confused... it did not look like the same place. It was much duller, darker, and it felt dirty (chipped paint, dust, dirt on baseboards and trim). With that being said, it was a nice space, perfect for one person to stay for a couple of days.
It had everything I needed: bathroom, kitchen essentials, comfy bed, and wifi! I appreciated the easy, self-check-in. The location was good because it is close the Kensington High Street which has a lot of shops and restaurants. I have never been to London before, so this was a good little town to get started with. It is close to the train station and walking distance to some other hotspots.
I am most impressed with Susana's responsiveness. Traveling solo is stressful but she was very responsive and accommodating. When messaging her, she responded within minutes and was friendly/helpful, which eased my nerves. I would definitely recommend booking through Susana!