I had some trouble finding the place on the first day, because it was my first time ever in London, and I was very confused.
Both Marcela and Geoff were super helpful and considerate, and went out of their way to support me during my stay there, helping me to find my way through the city, thus guaranteeing that I'd make it to the events and places I wanted to go to. They were great!
I definitely recommend this place for any tourist who is looking at great value for money, and a nice and quiet option that is extremely clean. Would definitey stay there again!!!