Exactly as described and just what we needed. The coffee shop in the lobby is really convenient and the laundry room in the basement was useful since we stayed for 10 days with our newborn baby after having to unexpectedly vacate our home. It was a relief to arrive here. It was clean, perfectly equipped and the staff were so kind and helpful especially Jo on reception who really went out of her way to make us fell safe and welcome. Location is perfect for walking around London.