I want to start this review off by saying that you get what you pay for. We were at the end of our trip and were trying to find a few more budget friendly Airbnb's & that is how we found this apartment.
First, there is no where to park. We had no where to unload our luggage and had to bring it down many busy streets. Next, the key pad for the door code couldn't be more frustrating. It is very touchy and can lock you out. We met another couple who also struggled with this so we knew it wasn't just us.
Then be aware that the hallway is soooo small and so are the uneven stairs (try not to trip on the stairs like we did).
Unfortunately, we got up to our room and our room had not been turned over and was a mess. There was garbage everywhere, wet towels all over the floor and the bed was in disarray. The welcome message did say there was a cleaner that would be on the premises everyday (we could not find anyone) & we were unable to make international calls (I would recommend that they add their number to WhatsApp). I messaged Capital Residencies about the issue and after 20 minutes they did respond and tell me they would send someone to clean the apartment.
A few things to note about the apartment & location:
-It is very close to many shops (a Tesco is across the street) & Earls Court Station
-The place is small but looks as advertised
-We were only provided with a half role of toilet paper
-There was no garbage bin provided
-There is a hospital a few streets away so be prepared to hear sirens all day and ALL night