The description of the apartment on Airbnb website is complete and clear, full of information and pictures of each room. Additionally, Tess has been very helpful and proactive since we booked the flat, answering all my questions and doubts.
Unfortunately we couldn't meed her when we got there, but she put us in contact with a friend of her who waited for us to explain all the details of our stay. Furthermore, Tess has always been in contact with us, just to make sure everthing was ok and we've also been given a 'book' with lots of information on the house and surroundings.