Olga was very welcoming and helpful at check-in ready to answer all my questions and gave some useful tips. The flat is spacious and full of character, recently decorated and has a "fresh" feeling. It was clean and warm with many dvd films and good sound system & and tv sets in bedrooms. Very homely place. Public transport 2 min walk with connection to Piccadilly Circus in 20 minutes. Would recommended it to a friend and would go back to stay again for sure.