Nava greeted us at the flat and graciously allowed us early entry. The flat was in a great location in Kensington. Just across from the Kensington Place grounds, very near to whole foods, restaurants, the Tube and buss stops, everything is very close and much more affordable and convenient than the neighboring hotels. The flat was very spacious, had everything to make meals, a good sized bath/ shower and dining area. There were plenty of towels and Nava provided services every few days (trash pick-up and replenishment of supplied) which was great and unexpected. We will definitely stay again!