Dinesh was great, going above and beyond what was required, especially in preparation for our stay. The flat was as advertised, photos accurate, well stocked with dishes, towels, cookware. We did have to purchase laundry detergent and the washer/dryer is different than what we are accustomed to, but was very helpful. The neighborhood is amazing for London, as public transportation is easy to get to, and gives you access to all of London. There is a French patisserie right across the street with killer egg baguettes for breakfast. There is great shopping along high street which is a two minute walk from the flat. There is a local pub even closer that isn't full of tourists and well worth a meal or three.
The flat was perfect for my wife, daughter and I. The sofa pullout bed was fine for our daughter and there is ample storage space to unpack so you don't have your suitcase out the whole trip. If you're looking for a great London neighborhood experience, this is the place. Again, Dinesh was great and beyond helpful and delivered on everything promised. Highly recommend. If you're looking to be among the nightlife of London, its probably not the place for you, but, for small families it was great.