Check in and out no problems as key pad housed key.convenient location and comfortable beds.
Unfortunately our stay was not as we expected it to be.
The external door to the building was broken and the entrance area / stair well was very uninviting and dirty.
Poor security - main front door does not lock / windows have no locking mechanism.
No hot water - we did run it for a considerable amount of time. Several radiators not working- very cold last night. Fire in lounge area not working and cannot access plug socket to switch TV off at night - fire risk.
Flat has not been adequately cleaned prior to our arrival - dusty / soap marks on shower cubicle and rack / fridge had previous occupant products in it and a very offensive smell coming from it. Wardrobe had someone’s clothes in it. Double bed in back room - mattress does not fit bed and noise pollution in that room unexceptable.