Listing was as described. Room in good condition as shown here. However, I had a bad experience, one which shows the host lacks empathy. Came in very late and tired. Robert was not home as at the time I came in, couldn't find a way to lock door so I used the chains. Robert couldn't come in when he returned. As a result, he asked me to leave after spending a day without a refund, had to forfeit the payment for my remaining days and look for another apartment. I booked with another host, paid another money and relocated. To my amazement, Robert tried to charge my card another £90 off me. My first concern. I paid for 3 nights, I spent only one, you asked me to leave and didn't refund, I am having to pay another host and now you want to charge another £90 off me. It was this point I decided to involve Airbnb which declined the payment after hearing both sides of the story. Airbnb did apologise and sent me a coupon code to make up for my next stay. I think Robert can be a lot more emphatic in here. Life is not all about money. There is no sin in being nice to your guests. The world is way too small now