Shant was very quick to respond to all of our questions. He was a great host as he informed us of The main refrigerator not working but he also had a back up fridge that we used. He wanted to make sure that everything was to our liking and was ready to fix anything that was not. There was a grocery store practically right downstairs from where we were staying which helped us out a lot. The area was beautiful and very safe. The apartment was very comfortable for the four of us and the amenities were great. The only downside was that it was a bit far from the city center but due to London’s amazing transportation services, the oyster card came in handy and we had no problems getting anywhere. I would highly recommend staying at his place