Great hotel great location room was wonderful and great reception staff at check-in
The only fault I have found with this and other branches is the glitch when utilising the lobby/restaurant space
You get passed from pilar to post in order to secure a seat whereby in any other hotel of this standard you expect a sense of ease as soon as you enter... a feeling that you can relax anywhere...
But twice we were moved and once securing a seat my seat was nearly taken from under me to give to another diner only remembering the difficulty we had experienced getting it.
But we really must say the bedroom and friendly staff make up for it but there is a problem that needs addressing with the hotel guests ability to relax in communal spaces...
maybe make the upstairs restaurant purely for guests and the downstairs central lobby area also and either side clearly separated as restaurants
It might save the stress of allocating tables...
Maybe lighter breakfast options also yoghurts and fruit