Max and Billie’s apartment was in a great location! Check in was a breeze and the staff who mange the property were lovely. Unfortunately the shower continuously ran out of hot water within a few minutes, not exactly ideal in the middle of winter and not ideal at all when a child is showering. I reported the issue after the 2nd of 4 nights and was told to try showering at separate times, although the hot water was not even lasting long enough for one person to shower. I did not feel the response was helpful and no further effort to correct the hot water situation was made. The bathroom sink was also clogged therefore we had to use the kitchen sink to brush our teeth which also was not ideal. The heating in the room was also quite mild and there were no additional blankets when cold at night, otherwise the stay was lovely and in a very central location and aesthetically pleasing.