Bjorn was superb to book with! Never ended up meeting him, but he was consistent with checking his emails and we received answers to our questions very promptly. We had no problems receiving our key, finding his flat, all in all the booking went on without a hitch. His flat mate Ara was amazing as well and even prepared dinner for us one night! We had full use of the kitchen, laundry, living room, and our own private bathroom. Bjorn, Ara, Ara's friends and even the porter continuously offered to help us with anything we needed and suggested fun things for us to do and offered tips on how to save money/time. It was a great first experience thank you, Bjorn and Ara for making our London experience stress-free!