Great place to stay however we had an issue with the bath plug. It would not come out as I think the fixture is broken. Despite being in contact with Guest Ready and requesting help, the communication was very poor and the issue was not resolved. We had to empty the bath with a bucket so we could shower for 4 days - not an ideal situation. It was very disappointing given we had a wedding to attend and it was 34 degrees each day of our time in London.