Lucille was a very kind, welcoming and supportive host to me. I stayed with her for eleven nights and became fond of her and her little dachshund Chips. She can help you to look up addresses, the local traffic's timetables and connections or anything else you might need to know about London or peculiarities of the UK. She absolutely respects her guests' privacy and you can simply feel at ease on your own in your cosy room, but you can also join her to watch TV, to share thoughts and experiences, to eat in the living room, to sit in the garden or to walk the dog. If there was anything troubling you, just talk to her, she'll try to put things right. If you need assistance to do your laundry in her washing machine, just tell her. Linen and towels are provided and regularly renewed, just as well as all other facilities and items for your use are like indicated in the room description. I appreciated very much to be free when to check-in and to check-out and independent in my going and coming during the stay. The sharing of the bathroom and the kitchen was very uncomplicated. I can only recommend this room.