The host was welcoming and kind and the room and shared areas were spotless and stylish. The bed was pretty firm, actually kind of felt like two boxsprings stacked atop one another. Another thing that is not as easily controlled about the space is the noise. It was quite noisy outside the room each night and the other people staying in the other rooms were also farely loud the whole time. It's a hop skip and a jump away from central London but very close to Battersea Park if that interests anyone.