For the location, you can't beat it. There are restaurants, theaters, shops, and public transportation at your fingertips.
Staff is friendly and helpful. If you skip housekeeping they give you a 7 pound credit at their restaurant. Breakfast is extensive and self-serve.
Keep in mind that this is a very small room with no fridge. It was fine since I was one person but impossible for two. I think my room was near a storage area or exit because I could hear the staff early in the morning. Check out was a breeze.