We booked on the day, desperate for a place to stay close to the hospital...we had a family emergency going on. Susie responded quickly and sorted us out. It was just what we needed. For those looking for something more than just a place to crash, it's a lovely comfortable and clean flat in a fab Art Deco building in a great part of London with a lovely welcoming host. We would definitely recommend it. Thanks, Susie' you are an absolute star!