Billie was very responsive re key arrangements and flat amenities beforehand. The space is indeed a small studio but they have outfitted it very comfortably! Great soft and big towels, comfy and warm bed great for 2. Good refridge. Bathroom best of all - all new, nice warm shower and good fan. Good overall storage space. Nice windows to green in back yard. It IS on the 4th floor of a walk up so you have to be physically fit! Notting Hill Gate isn't as nice as we thought it would be - but it was fine and very centrally located (that counts for a lot!)