Max and Billie were extremely accommodating and were really great hosts. They responded to us very quickly every time we had any issues. They let us leave our luggage with them before we checked in under special circumstances, so that we could explore the city without having to worry about lugging our bags around. However the place itself was a little too small for me as I am a 6 foot man trying to squeeze in a small shower and small loft space. The location was convenient and it served us the basics of what we needed to explore London.