We felt welcomed from the moment we walked in. Jenny had left us information about pride in London (which was the reason we were staying) and it made us feel so welcome and was an amazing personal touch. The flat was spotless, exactly as described and really nice to stay in! Everything we needed was there and more!! The area was pretty nice, and was nice to only be a short journey away from the tube station that we used daily to get into central London that only about an hour. Very very good!! Would defiantly book again!