We recently stayed at this property when we had family visiting from the US. The flat was nice and clean. I was pleasantly surprised with the toys and children's books. This is not something you find at a hotel, and provided entertainment for my daughters. The location was very close to the bus and underground station, about a 30 min ride to London City Center. It is also very close to the Westfield Shopping Mall with lots of food options. We would recommend this property and would recommend to any friends who come visit.