Nava is a perfect host. We made this reservation several months in advance, and whenever I had a question as we got closer to our trip, she always answered right away. She met us at the flat as soon as we arrived and showed us the flat quickly and efficiently so that we were able to feel comfortable and begin our exploration of London. We loved the location right across the street from Hyde Park, specifically Kensington Gardens, so if you want to see a real English park, you will love it. The neighborhood is very nice and safe; we had no problems walking home late at night from High Street Kensington Tube Station. Nava recommended a couple of excellent places to eat breakfast and dinner. We like taverns, and The Goat is right around the corner--very nice people and always something going on. There are plenty of other pubs in the neighborhood; you just have to walk in any direction and you will find them. The flat is comfortable and roomy; while we were not there too much except to sleep at night, it would be perfect for two couples who wanted to share the space or for a family with children. There are doors that separate the rooms for privacy, if needed. Nava left candy and crackers, as well as milk in the fridge for coffee or tea. The kitchen is stocked with pans, microwave, glasses, etc. if you want to save money by buying and cooking food. We ate out, but did buy a few snacks from the two local convenience stores and from Whole Foods just down Kensington Street. Nava also supplies plenty of hangers in the very large armoire in the bedroom, lots of towels, a hair dryer, and a flat iron. The water pressure is great; the shower and tub are very roomy. We took several taxis and the drivers always knew exactly where our street was and the fares were quite reasonable. We walked several places also and took the tube. The neighborhood is quiet and beautiful; we absolutely loved our stay and will contact Nava again for our next trip to London. We highly recommend this flat for anyone coming to London, especially if it is your first time.