Never got to meet the host but the flat inside was lovely, clean and very spacious. The host also made sure we knew where we were going and got sent a lot of useful tips and information about London, which was very nice of her. Not to mention the highlight for me was the wee balcony in the main bedroom, could see the Shard and some other London landmarks. I loved how close to everything the flat is situated. Before booking this place, check google photo the outside surrounding area is my recommendation to future guests.