Everything about the place was fantastic. Really great location, the tube station is a 3 minute walk (or maybe even two if there's light traffic) away and from there the rest of London is open to you. The Oyster card was absolutely invaluable, get one as soon as you get in. The flat was clean and tidy. Definitely not for more than two people, but my wife and I definitely did not feel cramped. Loved having the tea and coffee available, drank so much of the coffee we replaced it before we left! Communication with Anne was great, anytime I had a question I sent her a quick message and did not have to wait long for a response. The Tesco just at the bottom of the building was excellent, we ended up stopping by there most nights for some drinks or snacks for the flat while we relaxed watching TV. The only problem we had with the place was due to the freak, unexpected heat wave blasting London during our trip. The flat would be great in the winter - there are TWO separate heaters - however, during the solid week of high 80s-90s degree weather (30s C), the lack of air conditioning was rough. We were rarely in the flat during the heat of the day though, and there's a large window with a fan in front of it which was good for bringing in cool air at night. The lack of A/C is not unique to this flat, it's something we found pretty much everywhere we went in England. Overall this was an excellent place to stay, the flat was the perfect size, perfect location, and a great host.