The flat was even better than hoped and Alessandro was an excellent host. He was always prompt and informative with communication. He not only messaged during our stay to make sure all was well, but was also available by phone. He has a self check-in/check-out system, which was convenient. We did need to contact him on our last day due to an issue with the washing machine, and he immediately came over and fixed the problem. He was nice and professional and went the extra mile with added touches of a welcoming bottle of wine, along with other snacks and drinks.

The flat was impeccable. Both the room and the shared bathrooms were spotless. It is in a nice and convenient area where we always felt safe. Just a 10 minute walk from Victoria Station, with restaurants and shops along the way; it was a perfect location for exploring London.