Andy and Carlito were kind enough to allow flexible check-in and check-out times, which helped us immensely. The apartment was clean, secure, and comfortable, and located in a convenient location next to a couple of different tube stops. There was a Pret a Manger (or two) just down the road(s), and a great grocery store 5-10min walk away. They made everything easy for us -- Thank you Andy and Carlito for helping make our stay in London a success!