The host does a very good job. Good communication always reachable and responded very well to our needs. The flat is spacious and comfortable to move around and was well cleaned, very well heated and ready when we arrived. The location is superb with very easy access by public transport and close walking distance to hyde park, buckingham palace, etc… the flat however is run down and poorly kept.. visible stains all around, old furniture, old bathroom and kitchen, paint peeling off, springy mattresses, needs some serious uplifting and refurbishment. lacks character and is tasteless i must say.. certainly not worth the money!! I suggest that these conditions are well explained before hand and the fees are adjusted accordingly…