48hr before my departure I tested positive for covid. Initially Jozef said it would be no problem to adjust my booking and to take care of myself. Week or so later I asked if he heard back from Airbnb to which he responded —
“Airbnb customer representative was the only authorised authority to alter the reservation UPON MY APPROVAL. Thus there was no option to transfer the booking into next summer after 48 hours of making this reservation.”
Important to note there was in fact an option to adjust the reservation UPON HIS APPROVAL, but he DID NOT want to approve the adjustment.
He continued to say “I tried my best. Yet: we all have to take care of ourselves first.”
I’m sure Jozef is a lovely person but this was disappointing.
Be careful to read the cancellation policy. Airbnb has been very strict and harsh through covid.
I’d recommend not booking anything with a stiff cancellation policy especially during covid because you will lose your money at a time when we’re all pinching pennies.
Jozef said he’d be willing discuss future arrangements if he was going to host upon my next visit but there were no guarantees.
Be safe and consider the cancellation policy before booking.