Everything about my experience with Elena and her flat was fantastic! It is even better than described and pictured. It is light, bright and airy, a very welcoming environment. Also, Elena has added so many great touches, plenty of laundry detergent, nice liquid soaps in the bathroom and kitchen, dishwashing tablets, it's all there, and those little touches make it so convenient and home-like. Elena is very kind and thoughtful, and responsive if you have a question. Having a kitchen and a washer/dryer made my stay in London so much easier, and saved me plenty of money, plus, if you're just too tired to go out, it's great to have the option to eat in at the flat. Also, the flat has a lovely balcony with a charming view of the local rooftops. I ate breakfast and dinner there a few times, and loved it. The neighborhood is safe, charming, and filled with wonderful shops and restaurants. It's perfectly situated with extremely easy access to everything in Central London (walking distance to many attractions/areas), while still feeling like a tucked away area that has a lovely vibe without being big city frenetic. I felt completely at home and totally safe. Being a woman traveling alone, the fact that the flat has CCTV at the entrance, and a locked entryway, just adds to the secure feeling. The flat is also very clean, the kitchen well stocked with plenty of pots, pans, dishes, silverware, and there are plenty of towels for the bathroom. Also, the bathroom looks a bit small in the photos, but is actually a very good, comfortable size. So, even better than expected! I totally loved staying here, cannot recommend it highly enough, and hope to make it my home-away-from-home each time I return to London. Thank you, again, Elena!