Apartment difficult to find as like previous reviewer we were told it was apartment 11B when it’s actually 11A. We also spent a great deal of time wandering around the locality looking for the correct address on a very hot day after a long journey.
Outside door which gave us access to the apartments had been left open by someone leaving the building so we were able to access it but also found the online key service would not open the door. Unable to contact the host so used emergency number. We then had to wait until something could be sorted out so went for food while we waited. We were eventually given the number of a key safe outside of main door holding keys to access ALL 3 apartments. We were pleased to be able to eventually gain access but keys had to then be returned back to key safe each time after use. Our main concern however, is that we then had the keys to enter any of the 3 apartments had we wished! Surely this has to be a safety issue that others could perhaps enter our apartment while we were out.
Outside are was very dirty and overgrown plus there was an awful smell from the 3 bins which you had to stand very near to as you actually opened the front access door. Surely this should either be kept hygienic by the cleaners or if it isn’t their job, surely they should report this to the host so he can sort it out.
Apartment was very clean so no issues with that but bath mats and some towels provided we’re still wet and had obviously been recently removed from washing machine by cleaners. Clothes airer in hall covered in newly washed bedding and towels from previous tenant.
Website states there is a dryer in apartment but there definitely is not. After contacting host he informed us that washer was a washer /dryer but it certainly isn’t. We checked the instruction booklet online in case we were being totally stupid not being able to find a dryer function on the machine.
One bedroom totally overlooks the Italian restaurant downstairs to the point of where you can touch the parasols used in the outdoor eating area from the window!!
Both windows in bedroom overlook this restaurant outdoor eating area and while one has lovely thick curtains, the other had a blind. Unfortunately the blind had been broken and was lying on radiator under the window. This meant that we had to use one end of the bedroom to get changed and dressed as the lack of blind meant we had no privacy.
Washer in kitchen was integrated but door was broken off and standing beside wall.
All internal doors had rubber doorstops but were in such a state that none of them would hold a door open. We had our 6 year old grandson with us and were extremely worried that the doors would slam on his fingers as they were extremely heavy - perhaps fire doors?
We couldn’t get the tv to work at all and we were 3 adults with I would say a good knowledge of technology. Tv just kept saying there was no signal regardless of what we did.
WiFi signal was very poor and kept stopping and starting.
Apartment would benefit from wall mounted mirrors in bedroom near to a wall socket to use hairdryer. I struggled using a make up mirror which I found in bathroom.
Bathrooms were beautifully fitted with excellent quality fittings. Both showers were extremely efficient.
Furnishings in this apartment are of very good quality and our stay could have been amazing had minor problems been rectified. However, all these minor things combined to make us very annoyed and totally spoilt our stay.
We didn’t feel that Robert had any interest in the apartment once he had booked it out to us and taken our money. Such a shame as apartment has great potential.