Chris was prompt and responsive from reservation to check out. We had a couple of requests while at the apartment and he brought us the things we asked for without hesitation, which was great. The apartment is pretty comfortable and conveniently located for public transit, though it is not near any attractions. It is also quite quiet, which was greatly appreciated. The beds were comfortable and the apartment was clean, but it is in need of some basic maintenance (painting, re-flooring, renovations to the bathroom and kitchen which are darker and dingier than the other rooms), and simple amenities (a side table in the smaller bedroom, a place to put things in the shower). Though some elements of the apartment could be improved, overall, we had a fine stay.