Personally, I really like this place. I dont need much - clean, some space, my own locking room (we rented the whole flat for five adults) and other than that, I want to be out and about, so this place was great. Good location across from Euston and down the block from Kings Cross and Pancras. Communication and check-in, as many have said, was not great, but Suraj was very kind and his mother was WONDERFUL. I sent several messages the morning of arrival (and didnt hear back) and then finally got a response, after his cousins who work at the restaurant downstairs called him. Then he mentioned I was supposed to message him 30 minutes before arrival...but...I texted three times earlier in the day without response? So we stood around for an hour+ outside the door waiting. It's fine, just annoying for five us after a five hour train ride from Edinburgh.
Like I said, Suraj, his mother, and the family in the restaurant were all really, really lovely. The flat was clean and located in a great place. I would stay here again despite the communication challenges.