This will be a negative review due to the fact that we were unable to get the key to Kirah’s apartment for our stay.
Kirah was however very nice and accommodating prior to our trip.
After a long day of traveling from California, we made it to the apartment and there was no one in the reception office where she told us to get the key and the door was locked.
Turns out they were closed, which means we were locked out. Kirah was not around the area and unable to reach a solution. We waited an hour to hear what we should do from her. She responded via text, but did not answer our phone calls.
Looking through the windows, we saw luggage and shoes in the entry way. Which was very strange.
After a suggestion of finding a security guard (which was no where to be found) she told us to go get a hotel and she would refund us. Closest hotel is a cheap premier inn down the street, but cost a not so cheap £160!
Obviously, we were a bit angry with this.
We were excited for our stay here and the apartment seems cool.
I hope this doesn’t happen again and we understand things happen... I suggest a new way for paying customers to get a hold of the key.