Honest review, I booked a room for my mom and sister to visit me at London and unfortunately the day of the check-in the address and post code was wrong so I had to call her, she was not polite and very cold with her answers.
The kitchen was dirty, the room is tiny, too small for two people, the common areas were always busy and almost imposible to use them because they were there 24/7. They have a cat that sits and lays down in the only table they have to eat, so to see the cat after using its box going to the table was disgusting. I live in London more than 1 year and the few times I came to pick my family I say Hi to her she looked at me and she never say Hi back to me, so I can tell that someone who doesn’t even say Hi doesn’t has manners.
Finally the location you will have to walk almost 20 min to the nearest station Golders Green and if you want to take the bus you also have to walk almost 10 minutes and wait for it that comes every 20 minutes. I would definitely not recommend this place, if you ask why I booked this room is because it was the only one available for the dates I needed.