Located in Tower Hamlets between 2 tube stations, close to DLR and main bus route 25 into Oxford Circus, we were able to easily explore Greater London and beyond. All communication with Shiraz was answered promptly. A contact telephone number was provided, which came in very handy. We arrived early evening, with it being dark had difficulty identifying complex. A quick phone call solved this and we were personally met at the gate. A comprehensive list of house rules/ tips, London guide book and tube map were left for us. Neighborhood may not appeal to all, high density living with dimly lit alleys.