This host thinks that guests are at his mercy. I paid for the day prior because I wanted to ensure I had access to the Unit early on dec 10th. I arrived earlier than expected by a few minutes only and I still had to wait over 45 mins .
His response is “you told us you would be landing at 7:30 am and based on that we accounted you would arrive by 9:30 am. “ .
I paid for the day early and this is the response I get. Regardless of when I arrived on dec 10th…I should have been able to check into my unit immediately.
He only noticed his brother to come to me when I was already on my way to the place. For the amount of money he is asking for..this service is poor.