I arrived very late in the evening and was able to find it easily but struggled slightly with the apartment door (you need to press the electronic keypad with the palm of your hand and turn both locks at the same time), thankfully another resident helped me out. I was looking forward to putting my feet up and having a glass of wine, but the bottle opener snapped in my cork so and there was no where to find another one and no one to ask! I decided to have a shower instead and unfortunately there were long black hairs in the shower basin and on the wall. The next morning I got up early and went for a coffee and when I came back I was overcome with the smell of smoke and weed. I left for the day and came back and every item of clothing in my room stank of smoke as did my room. The next morning I sent a message to let Sonder know and it took 9 hours for a response but the people in the two rooms beside me were still smoking. I sent another message last night to complain and to say how upset I was as by this stage all I could smell was smoke on my hair and clothes, yet I received no reply at all or offer to investigate even though it is a non smoking environment and it states that when booking. Im afraid I will never book a Sonder again.