First things first.. check-in/check-out instructions were easy to follow. You get 2 sets of keys.
The apartment was located in a nice place with plenty of shops, cafes and restaurants around. It's in the perfect location, 30 minutes from oxford by tube. There is a bus station right in front and a main tube station around 10 minutes walk. It's quite at night and is in a safe place.
The apartment is quite big and spacious. Both rooms are cosy and both bathrooms are large and were clean. The living room is perfect and the kitchen even more so. Everything thing you may ever need is already there. Washer sope, plates, utensils, cooking pots, etc... there are numerous windows thus the place shines in the morning.
The beds had fresh clean sheets on arrival along with 2 sets of towels. Extra sheets and towels were present in the closet.
The washing machine was functioning very well and cleaned whites nicely.
So for the bad things... The carpets in the bed rooms had some stains. One of the toilet seats was broken (but was functional). There was some clothes in the closets.
Also it was quite evident from the pictures that it is a vertical place. You need to climb around 2.5 flights of stairs to get to the rooms. And climb 2 more to get to the balcony and living room/kitchen. There are no lifts. We didn't have a problen but those who have large luggage or unable to go up stairs might have some issues.
Overall it is a good experience and would highly recommend the place.