This flat was quite comfortable. Marijana was very responsive and patient with a very tired traveler trying to get into the flat. I would suggest sending out suggestions of how to use the key fab and not have to use a QR code to scan as we had to connect to the internet in order to open the QR code as we did not yet set up our international line. The cleanliness rating was just for dustiness on top of the armoire where I stored my bag. It was great to have the two fans in the room. We did leave our door open and got a cross breeze from the laundry room, so it made it very comfortable during the day when it was hot outside. Wonderful to have the laundry room use. We would certainly stay here again. One last suggestion is to have instructions available of how to use the induction cooktop and washer/dryer combination. Thanks so much for the use of the flat.