Positive: Great location with great restaurants in the immediate vicinity and a train station, nice apartment, well equipped kitchen
Mel and Anton reacted very friendly, when our daugther lost one key and we wanted to pay for the damage.
Negative: I found it confusing with 2 people who did not always know what was being discussed with each other. Especially since I knew that we would not land until the evening. 3 days before arrival I received an email that I had received with the booking. Although it was close, but I had already adjusted to the other address and also I would have quickly read over it, as it was mentioned so casually and Mel a personal check-in for 35 pounds extra. I did not want a personal check-in, nor 35 pounds for the payment and friendly handling of the self-check-in offered. Then an unpleasant correspondence with Anton is performed, ignoring the reference to the offer. It culminated in the fact that he thought I should book somewhere else. I was very shocked and asked to end this discussion and agreed that I would pay the fee. Anton then wrote that he would now forgot the money, but my anticipation was gone and I was seriously worried about whether everything was ok or whether the host might cancel now at short notice, would be, to avoid a negative review on my part. No one asked for my cell phone number or asked me to contact me as soon as I landed! So I wrote and asked for a mobile number. Now Mel answered, and I sent a message after the landing, but I received no answer. Now Anton contacted me via the Airbnb portal, I was accidentally discovered and seemed annoyed that I had not reported. He then received us very nicely that I really have to say. The apartment was extremely hot. Unfortunately, he did not tell us the trick how to open the window properly, so it was quickly unbearably hot in the bedrooms. Once I asked by email, but I did not get an answer to the question. We thought it was probably not possible for security reasons. Only on the very last day did I observe my husband that a neighbor had the window wide open and he finally found it out! Unfortunately, too late for us.
The additive bed unfortunately has a very bad quality.