The flat was lovely, and very clean and the view of the Thames spectacular. There are a couple of security doors in the building so you feel very safe. We had an issue with the heating but Steven was very responsive and came out a couple of times very quickly after we called him, eventually bringing space heaters to keep us cozy. You do need to bring your own shampoo, shower gel, kitchen rolls. Short walk from O2. Having a parkign space in London is amazing.