I organised a trip to London for a group of 10 and two hours before check in, in the apartment I originally booked, it became obvious that we weren’t going to get in it (unresponsive host and a suspicious sounding second contact who claimed the apartment wasn’t his). Three hours of panic before being sent alternative options by Airbnb.
One of them was Rich’s house. I messaged the host about our issue and to see if we could book it at short notice. Was worried I could be waiting for hours for a reply but Ellie got back to me within two minutes. Within 30 minutes I had cancelled the original accommodation, booked this one and was checked in to the house. To say I was relieved is a massive understatement and I’m still very grateful for the quick turnaround.
The communication with Ellie continued to be very good all weekend. Very quick to respond and very helpful. All 10 of us loved the house. Four floors with space used brilliantly in the design. It was spotless too. Paddington maybe isn’t the best part of London to stay in but the house is two minutes walk from the train station/underground so very easy to get anywhere you need to go in the city.
Overall I couldn’t fault the accommodation or the hospitality. Thanks again Ellie.