The communication with Luise was awesome and quick. I didn’t meet Luise since she is away from the house but she has sent me with a cleared self check-in instruction (with videos) l. She left me a sweet note to welcome me. There’s no lift in the building so it’s not very good if you have a heavy or big luggage. The place was very clean. You got everything you need in a house. You can access into the kitchen even I didn’t cook there. The room itself is big enough and the king size bed was comfy to sleep on. A smart TV is included so you can watch Netflix or YouTube on it. I would definitely recommend the place to others.