I'm not even sure where to begin with Mesfin because this was such a great place! I'll start with my inquiry into booking. He responded right away and was very helpful with answering any questions that I had. Upon our booking he kept in regular contact with me which I appreciated since this was our first visit to London. Shortly before our arrival Mesfin sent all kinds of helpful information about the apartment and how to get to it. The best part of this rental was when we arrived. Mesfin was at the apartment to greet us and help get us situated. I think I am a decently organized person and a neat housekeeper, but Mesfin's place was incredible! He had everything we could possibly need including basis necessities and some things to get started with in the kitchen. He also had some books about London and other various information. The location of the apartment is perfect. It is a short three minute walk from the Shepherd's Bush underground and across the street from a big shopping mall (Westfield) that also has a grocery store. In short, this apartment was perfect for the three of us. We could not be more pleased with our stay here while in London. Thanks to Mesfin!