Check - in was a nightmare. The receptionist was new and couldn’t answer any questions about a holding deposit - something that was never mentioned at booking. They require £100 holding deposit, which you get back in 3-5 days!!
They don’t allow you to leave with your room key, this is, according to Police Rules. As a police officer, this is something that I have never heard of! But as I was on my way out the door, I wasn’t going to argue about it.
The plug hole in the shower was blocked so we had a small ‘river’ in the bathroom - that we unblocked and had to clean up - because it’s not there job!
The room itself was ok. Clean and tidy. However, there was nowhere to hang clothes. No wardrobe!
It was ideal for the one night I needed it for. Any longer and I would be requesting a refund.
- and I still haven’t had my holding deposit back at the time of writing this review -