We booked Holly’s flat in order to be at St Pancras for an early train, and it was a perfect choice. Holly responded immediately to requests (early checkin, how to get in) and is super friendly. The apartment has delightfully personal and entertaining decor. It is a bit cluttered, but it is a London flat, so expected! Did not anticipate 6 flights of stairs to reach third level, but the exercise wasn’t unwelcome, and it meant we had nobody residing above us in the building, so no activity from above, and city noise was minimal - quiet sleep even with window open. And bed was thankfully comfortable after a long day.