This was our first time using AirBNB outside of US and overall we had a great stay. Max was very easy to communicate with, we had a good check in experience, and when some initial amenities advertised were not present, they were fixed. The location was perfect for restaurants, groceries (Sainsbury/Tesco) and we often took the walk to Buckingham Palace, Picadilly Circus, and Victoria Station. Because we had a 5 night stay, we did have to wash our own towels so if this will be your case, you will have to buy detergent. We left the remainder of ours behind, however, for anyone who will be arriving after us. Other things of note is there are no other garbage bags if you fill up your bin, so you may want to inquire about the disposal service for long stays. I feel bad for leaving more trash out and being messier than we ever had, but had to catch a 7am train on day of check out and wasn't sure what to do with it (granted I guess thats what the cleaning fee is for). Finally, if you are coffee drinkers there is no coffee maker;however, the cafe nero nearby does have great coffee =)