Great location right near the tower bridge. The bar across the street at the Minories was a great spot. Hotel rooftop had awesome views. Hotel food was mixed. The calamari and parmesan tomato salad were amazing. The burger was not great but so many good spots around there to choose from. Staff were friendly and helpful. The night manager in particular I found very helpful and accommodating. I would stay here again. The only complaint is that our air conditioner wasn’t working and never got fixed while we were there. It was pretty hot. If you sense that yours isn’t working I would recommend making a big deal out of it right away and even asking for a new room. Not worth the lost sleep.