There is a reason that Carolyn gets five star reviews. Her home and her touches are exceptional. Communication is fast and she cares about your experience. I was very pleased with the place. I was able to do laundry, walk to a Tesco, MacDonalds, and Wetherspoon pub (needed because it was hot in London.) The tube, which was a short walk away, connected easily to the Central Line which transported us into the center of London in fifteen minutes. Parking was a little tricky at the house. You can park on the street over the weekend but by 10 am on Monday you have to have a permit to park on the street which leaves the private parking in the back of the house. However, the private parking is down an extremely narrow drive. We had rented a Honda Civic and it barely fit, requiring several people to guide our driver. We also had to fold in the mirrors. Once parked, we were okay. The only other downside about the home was that the front windows do not open and on hot evenings (London had a scorcher summer 2018) and it was hot in the apartment. We opened all windows in the back and used the fans Carolyn had to try and blow cooler weather throughout the apartment, but it didn't really cool down the front bedroom where my son and daughter-in-law were sleeping. The middle bedroom doesn't have a window. So on a hot day, the best bedroom is the back bedroom which has a window and a fan. Considering it is England and temperatures rarely get into the 80's F, this probably isn't a problem most of the time. However, if I were to suggest any modifications to the flat, it would be to install a window that opens, even if it is a top window to prevent burglaries. Nonetheless, we had a wonderful time in the flat and even my son/daughter-in-law enjoyed all the amenities, the location, and the cleanliness of the flat. I also felt safe enough to walk the neighborhood It was definitely a great place to stay and excellent value.