Joseph was very easily contactable and very helpful with instructions on how to reach the apartment. He organised for someone to meet us who was incredibly nice and the apartment was clean and in a perfect, lively location in London!
The only slight inconvenience was not being able to dry our washed clothes on a rack and we struggled a little bit as we had a lot of washing by the end of the week, but we made do with chairs and doors.
Overall, would definitely stay here again it was excellent!