Overall: We had a great stay and the location within the city makes the bnb mostly worth the value. We would stay again, but that being said, there are things that we’d bring or plan for in the future to ensure a more comfortable stay.
PROS: • Location (see Cons too) is a 1 minute walk to the Leicester Square tube station which made it extremely convenient to head south across the river for a trip to Boroughs Market. The Piccadilly line was our gateway to all of the hot spots around the city (Tower Bridge, Tower of London, St Paul’s Cathedral, Hyde Park, Notting Hill, Victoria and Albert museum and much more).
It was a quick walk to Trafalgar square, The National Gallery, Buckingham palace, Big Ben, and The British Museum.
• Communication/Flexibility was excellent. Checkin process was super easy and hosts were available at most hours for a quick response.
They allowed us to drop off our luggage with the housekeeper upon arrival before checkin and allowed us to leave the luggage with the housekeeper for an additional 1.5 hours after checkout, before our mid-afternoon train.
• Inside: the bed and duvet were comfortable and very warm, the black out shade worked well, the heater also worked well. The washer and dryer and very convenient. Bathroom was clean and remodeled recently so it’s all quite new.
CONS: • Bare Bone Amenities - the bnb had hotel sized body wash, shampoo/conditioner, hand soap bar and lotion.
There were 4 towels. Paper towel role was nearly empty, there were only 2 laundry detergent pods left, and no Kleenex. There were no snacks, cream, and only 1-2 teabags left in the cup oars. It would’ve been convenient to have a stock or additional stock of all of these items in the flat to make it a more comfortable and convenient stay.
The hair dryer was not present at the location. They offered to have the housekeeper drop one off but we were out and about when they could arrange a drop off.
I did not see a first aid kit present in the flat.
• Location - while the location was extremely convenient, it is above multiple pubs and restaurants as mentioned in other reviews. We found that it actually was quite noisy each night - so much so that it was very hard to sleep each night (people laughing/chattering very loudly into wee hours, keg offloading at the pub below at 5:30am, banging and clanking and what sounded like a card being rolled loudly on the cobble stone at 3am). My husband is not a light sleeper and even he was perturbed by the noise. In the future, we’d bring or buy earplugs if we were to stay again.