Many things are perfect here - Amy’s shown herself to be a great host, her instructions are really clear, she was friendly, informative and very responsive. Also, the flat is spotlessly clean, and smart to look at, and the bed is comfortable. Above all, we love the location, it’s quiet for central London and couldn’t be closer to the Royal Opera House.
But the flat could do with minor updates. The poor water pressure meant the rainwater shower head is effectively unusable; the very poor lighting in the main room and shower room could easily be improved (by replacing failed bulbs but also having some brighter ones); and, above all, it would be so useful to provide at least minimal storage.