The apartment is clean and comfortable. I didn’t meet the host, but the welcome book is comprehensive and host was quick to respond to questions. It’s about 10mins walk from Hammersmith which was handy for me.
I had trouble getting the wifi to work and the host told me it can be intermittent. In the end I paid for third-party wi-fi and that was very reliable. I’m only mentioning it because wifi might be a deal-breaker for some people.