Our stay at Gillanas home started off as a good experience. We were extremely impressed with how clean and organised everything was and how she let us check in earlier as well. However while showing us around she mentioned that she had recently replaced her shower door as it was previously broken and as the replaced door only covered half the shower cabin she had kept 2-3 mats and towels near the edge incase any water got out. We took a shower and naturally the water did get out as there was no door and collected in the mats she had kept which caused a leakage. To this she accused us of purposely letting the water collect in the bathroom door. I let her come up to check as well there and then there was literally no water in the door and she kept touching it and saying she could feel it where as my husband and I both checked multiple times and there was no water there. She had kept multiple towels and mats outside the shower cabin as she knew water would collect there so how was it our fault? She also accused us of making noise and stamping around the room where as we literally would just get up and go to the bathroom at night or went down once to get our food order very quietly making sure we made no noise. But she had an issue with that as well. Lastly she asked us to leave all of a sudden with no place to go. It was my first time visiting London with my husband and we’ve stayed in a few airbnbs before but never had such a bad experience.