We were supposed to check in on xmas and I reported to the host when we would be there. But nobody was in the check-in office on time and we could not go anywhere because that day was xmas(all stores were closed). We were 2 familes have 2 kids. So we needed to wait for them outside for 6 hours with my kids that made our xmas terrible.
I guess they are not always acting like this. That was because of xmas. But I want them know this.While they were enjoying xmas with lack of responsibility, our whole families' xmas was being ruined.
In addition, beds were uncomfortable because they were crumbled away.
Flowers in vase that they probably prepared not for us but previouse guests went moldy.