We stayed in June 2022 (two adults and two older kids). Some little improvements and the unit would be better as it’s not the nicest place we’ve stayed, but no major complaints. Unit is small and there isn’t much storage space. Location is great. We felt safe both in the area and in the building. Plenty of grocery stores and restaurants within five blocks. With access to the bus and metro, it’s near many attractions in zone 1. Check in and out was easy. No problems with communicating. Would stay again (maybe as 2 people and not 4, though).