The communication between the receptionist and cleaning lady is little lacking, the reason for such comment is because I was handed the key to check-in but when I stood infront of my room the cleaning lady was still in process and she was rude - mentioned as 'The room is very dirty,It will take long time, I dont know how long will it take' with the rude tone. So I had to wait for 30 minutes to check-in.
There was no waiting area, I was told to sit in an office room. Can do better.