The flat and the room itself are great, with a big terrace in a very recent building. The location was good for us, at about 15 min walking time from Canada Water (but you can also take a bus) and a few steps from the Thames Clippers stop. Due to busy time schedule, our paths didn't cross much, but Ray was super reactive to any questions asked through the website and there was a handy file explaining all the small things for the flat. Would definitely stay there again and recommend!