Hi we booked this big lovely house as it was next suburb from Chelsea and Kensington - where we expected to enjoy a garden with bbq and lovely parks etc .
The bbq never turned up a
, the dining chairs all collapses literally, the dryer didn’t work properly and the service was a very automated response style with zero personal touch or service focus.
The house is lovely great for families . The area is ok - the management service was efficient but zero friendliness and help. The chairs were fixed then collapses again - not great when you have elderly and pregnant family for dinner !!
So I would recommend the house but disappointed in the quality and attitude of the management company !!
Bring back friendly personalised help!!!