I booked the apartment for my parents who stayed there for a week when they visited me in London (I didn't have enough space myself to accomodate them). Loredana was very friendly and provided all the necessary information well ahead in time. The apartment is great, very cosy and has a good size for two people. You have a spacious bedroom and a nice combined living room - kitchen. The location is perfect: walking distance to Royal Oak tube station, buses in front of the house and all shops/restaurants of Westbourne Grove within easy reach. Would always recommend it!