We stayed at Jens sublet apartment as it was very close to our previous residence in London.
There were a few issues during our stay & primarily the lift was out of order - and when you advertise it as working & is travelling with 2 young kids, prams, and a host of large bags, it really impacted our stay (meaning running up and down 5 flights of stairs several times every time we wanted to leave the pad.)
Otherwise the location we found to be great, although very close to overland train line which makes it quite noisy during the day.
Whilst communication from Jen was prompt, we found her to not be very accommodating of simple requests. One such request was after we check out at 10am - can we simply leave bags there for till 12 whilst cleaner began cleaning, for which Jen rejected this request ok grounds I still can’t make sense of.
Anyway for the premium price paid, I certainly don’t think the overall experience is what you’d expect from a holiday AirBnb residence & Airbnb has agreed with us and luckily refunded 30% of the total cost