Amisha is very prompt with her communication, check in/out is clear, flexible and easy with a concierge, and parking can be arranged for a reasonable fee. Comprehensive information in a welcome folder. The bed is comfortable, and the flat is warm. I didn’t spend hardly any time in the flat except to sleep as was busy with long days, and didn’t cook but I imagine it would be a good space to relax in the evenings. Great views over London and has a balcony with chairs to sit and drink morning coffee, read and contemplate.