Everything was perfect except for the elevator, it was not working . I stayed for 2 weeks at Sonder, climbing the stairs to the 3rd floor after a long day with shopping bags , stroller and kids was very exhausting. They refunded about 460$ which was a bit consoling. I would come back if they fix the elevator : ) Location was perfect , rooms were clean . The sheer shades in the living room was another issue for me because I’m a covered woman. Communication with Sonder staff was great they respond quickly.