I bet the owners are nice folks. They got two small fans for us during the London 2018 heatwave as we had requested. So I really hate to write a negative review about this property, but this unit should not be rented out until it comes up to the standards of a professional rental. The dishes, fixtures, appliances, furniture etc are all run-down. The bed on the first floor is a piece of foam rubber with a blanket over it, not even suitable for a child to sleep on. And then there are the rats. Yes, there are rats in the house. Rats that run over your feet in broad daylight. We reported them twice to the property management company but they didn't do anything about it. Also, we found a sink in one of the bathrooms was broken upon arriving. They didn't fix that either. Another caveat that should be clearly posted: this property is not suitable for a family with young children. The windows are dangerous, and so are the 3 flights of narrow stairs. Also, a day before our arrival we were informed that a friend of the owner will be visiting 5 times with her/his own set of keys to water the plants during our stay. We offered to water the plants so no one interrupted us, but the owner seriously needs to understand the privacy of the tenants. So ... time to get serious, get the property cleaned up and renovated, and get a new management company.