tl;Dr: we were happy. location good. cleanly. not noisy. host good. would book again.
been there for 8 nights in October 2021 with my 14yo son. we had a room with two beds. for the price that we paid, it was good.
it was cleanly and the beds were alright. certainly not "The Ritz" standard - but the price also isn't "The Ritz" standard, so that's okay. :-)
location is also good. just a few minutes walk to Shepherd's Bush Bus Station or Goldhawk Road tube Station (on Hammersmith & City and Circle lines; zone 2). Takes about 30 min to get to eg Picaddily Circus. Easy enough to get around in London.
In some other review i read, that it's been noisy. well, no. can't say that. sure, there were the sirens from police in the far background all the time, but nothing at all to complain about.
To be fair, didn't have too much communication with the host. But that's also a good sign, as everything worked out. When we talked to her, especially when we arrived, she was very nice and helpful. Same at "check out". Also her husband offered help, when we saw him. Quite happy, as far as that's concerned.