Sam’s flat is in a fantastic neighbourhood, lovely street, great cafes and of course the heath an easy walk away. Amy welcomed us very warmly, and went out of her way helping us carry our stuff up to the flat. The flat itself is exactly as advertised - shabby chic with a lot of charm, lots of natural light, comfortable beds. We did however end up leaving after our second night (of 5) because of disturbance from the ground floor neighbour who seems to be having some kind of ongoing dispute with the other neighbours. This involved a lot of shouting and banging on doors between midnight and 1am, and some uncomfortable interactions with this neighbour when he was intoxicated and incoherent. Sam assures me that no guests have ever been threatened or even spoken to before. Sam called the police and we learnt from them that the situation is ongoing. We feel that potential guests should be aware that there is an issue with the neighbours before booking. It might be fine for some adults, if they are likely to be up late at night anyway, but we found it upsetting, especially with young children. However, I will say that Sam was very responsive and apologetic, and gave us a full refund as we chose to move on.