FANTASTIC LOCATION! Just a 2 minute walk to the underground (around the corner). Great shops around. Billie responded quickly, especially when we arrived and the fridge required some assistance. Facilities were ok. Loft was comfortable, but do not recommend for people with mobility issues due to the ladder and mind your head when crawling to the bed!!! Recommend for a short stay as the living space could be a bit impractical and a little noisy for those with sensitive ears. We had a great time in London - thanks Max and Billie!