May was super helpful from the start. Allowed us to leave our luggage at her place while she got our room ready. Her home is clean and The room itself is super cozy and relaxing. The bed is comfortable and you feel right at home. The private bathroom really is a plus. May went above and beyond to help us while simultaneously giving us privacy and she’s very hospitable. Would 100% recommend. The flat is a short walk from Victoria which is super practical too.