I had an absolutely great experience. Great communication. Very quick response from Veronica throughout. Very easy check in check out procedure. The house is extremely friendly for those new to London or just wanting a short stay. Great location to transportation, shops, restaurants - all nearby. The house is exactly like the pics and even better with a stunning view of the London skyline. There are so many little yet very thoughtful amenities in the house. You will feel that the host really understands what travelers require. Great place to work out of or rest!! Would absolutely recommend this place and stay here again.