This was our first Airbnb and it was a very good experience. Nick and Margareth were great hosts. They communicated regularly with us and were flexible with our specific requests. Check in was easy. Nick and Margareth welcomed us, explained everything we needed and left us to it (which is what we wanted after a long journey).
The property was immaculate - clean, comfortable and nicely decorated. The location was outside central London so was nice and quiet and suburban. However the tube and local shops were only 10 mins away.
The only down side was the bedroom being directly above the door to the block of flats. It seems that it is not possible to close this door quietly, so there was quite a bit of banging in the morning. No great issue though. Overall, a great stay and would stay here again.