Maria's team were very communicative throughout our stay and worked to make sure we were accommodated. The one plumbing issue we had was fixed literally while we were out for breakfast. Fast and attentive service.
Some little things to keep in mind as you book:
The location isn't bad -- it's a little bit of a walk to the nearby stations, a walk which is fine for most. If you have mobility issues, the building is great because it has an elevator, but the walk to the stations isn't awesome. If I had to choose, I'd choose walking a small distance over tramping up flights of stairs.
The amenities were fine: dishwasher, laundry, fridge, TV, all as listed. One note about the laundry is that it only washes. Drying is done with a drying rack, which isn't as convenient as it could be if you're trying to get on the go while on vacation. But in a pinch, totally doable.
The shower doors are quite narrow, so if you're a larger person (or pregnant), look out for that.
But again, those above things are just things to keep in mind. Here's the deal-maker:
The VIEW on this place. I took way too many panorama shots from the balcony. You can see the entire city from here, and it's beautiful any time of day. From the low foggy morning to the sparkling night skyline, there's no moment when you don't want to be looking out the huge floor to ceiling windows. The rest of the place could be a trash heap (it wasn't!) and I'd still stay here again for the view alone. I swear I got up early one morning just to stand in front of a window for an hour, just watching.
Also, it's just down the street from a great Jack the Ripper museum. ;-)
You can't go wrong with this place.