We stayed in this apartment for 15 nights in April 2022, and had a very easy comfortable stay. The apartment is fitted out with new modern furniture, and has all the modern conveniences, including utensils in the kitchen, and basic amenities (soap, shampoo, body wash) in the bathrooms. Charles Provided provided a few pods for the dishwasher, washer-dryer and coffee maker to start, as well as dishwashing liquid and sponge, and a clean ironed dish cloth! All the electronics and white goods seemed new and worked well.
Our apartment was on the 11th floor, and had a lovely view south over the quays of the Isle of Dogs, towards the Greenwich Observatory, Telegraph Hill and the Thames. It was a very short walk across Millwall Dock to Crossharbour DLR. The immediate surroundings are highrise and somewhat empty and sterile, but there are a number of cafes for good coffee within a short walk (I recommend the efficient Eastern European ladies at TDO.Cafe, and Attendant Coffee Roasters at Harbour Exchange). Having the Tesco Express right downstairs was also a great convenience.
Charles Hope communicated clearly during our stay about window washers, etc, and we were pleased to receive full room-service cleaning twice.
The entry app called Klezio is a little fiddly upon first use, but it gets easier with practice, and with the use of the physical key fob provided in the apartment. There was a security attendant in the foyer at all times, and he was helpful with our late-night arrival.
The apartment was very hot on our arrival (and the lift foyer remained very warm throughout our stay). We turned all the room thermostats right down, but eventually had to turn off the heating completely, in the utility room. The quilts on the beds were also very thick and warm, so we opened the windows and the balcony doors overnight, and reached a comfortable temperature in the apartment, even though the temperatures touched freezing outside. There is also airconditioning, but we didn't use it.
There are two bedrooms, pretty much the same, one with a small en-suite bathroom, and the other with a larger bathroom across the hall. The en-suite has a walk-in shower cubicle, while the larger bathroom has a bath with rain shower and handheld shower. The bath requires a high step up and there is no handhold, so those with mobility issues should opt for the en-suite bathroom.
We would be happy to stay here again on our next visit to London!