James was EXTREMELLY accommodating to the point where he was ironing pillowcases before we arrived, to make sure the location looked sharp. He was such a wealth on knowledge on local restaurants and public transport on how to save $ on cabs. He was 100% correct on every place he sent us; they treated us like gold. Don't let the location of his apartment deceive you; it's a 10-12 minute bus ride(easy) from Victoria station and into the underground and to sightseeing landmarks as well as to the airport. He really stressed for us to try this versus more expensive cabs, and it was a phenomenal bit of help. James was beyond intelligent, and joined us for a drink one night to explain the socio-political happenings in UK- was like having our own tour guide for an introduction to UK! Can't guarantee he'll do that for everyone, but he did to take the time to do it for us!!!