This was my first experience of airbnb and it couldn't have been better. Cristina was very helpful & communicative & the flat is a perfect London base for a family. I was travelling with my husband & 14 month old twins & it suited us really well. The flat was very light & clean & clutter free so the kids could do little harm to themselves or the surroundings! The location was great too, really quiet in the flat but lots going on in Clapham which is lively & bustling & has very good transport links to the rest of the city. Looking forward to returning.