Rajiv & Echo are everything you could hope for in long-distance hosts. The flat was immaculate, logical, comfortable, and--oh, thank you--generously stocked with Nespresso capsules, including decaf for my mate. We know & love the neighborhood because we have grandkids a few blocks away. Any newcomer to London would have to be pleased by the combination of a tranquil tree-lined street just minutes away from bustling West End Lane, with its great fruitmonger, cafes, charity thrift shops, a real bookstore, & a convenience store open even on Christmas night. When we had a plumbing crisis that couldn't have been anticipated, our hosts responded instantly to our emails & did everything they could from half a world away; they were most supportive of the actions we had to take. A midweek visit from their cleaner added a luxurious hotel-like touch, & their local contact person was friendly & helpful as we were decamping. Granted, this was a record warm December, but it's the only London stay we've ever had that didn't have us scrambling for extra duvets. The one thing missing: user manuals for appliances. Everything was new & high-end, but what's obvious to an owner may be a bit of a mystery to a visitor. We certainly recco it--noting especially that a walk-in- shower & small but reliable lift (which never stalled, despite a daunting sign with escape instructions) make it suitable for those with compromised mobility; the few steps leading up to the front door have railings)..