The only good thing about this place is its location, pretty central and all transports and amenities nearby. The room itself was so small it was impossible for 2 people to move in the room properly, one had to sit on the bed as the other was getting things from the luggage. The temperature in the room was excessively hot and the window was small and was opening just a little bit, and we had to leave it open for some time in order to have some air change. There was nobody to welcome and help guests, but just emails sent and no physical person was assisting, that was rather odd and cold from the human point of view. The shower was leaking all day and all night long, so when you enter the bathroom it was full of water on the floor. I do not recommend this place, find somewhere else to stay if you're planning a trip to London.