Eli was home when we arrived and gave us a tour of the house and showed us around the house and made us feel comfortable with utilizing the kitchen which included a washer & dryer which was great! She also offered the use of her ironing board & blow dryer which was extremely helpful.
The room looked exactly like it did in the photographs. It was very clean and comfortable and a had beautiful view of the gardens. She graciously also provided us with 2 adapter plugs and when my iphone charger decided to kick the bucket on my vacation she & her husband William loaned me one til I left. There's wifi & she even offered us use of her wii if we wanted to hang out in the living room which was cool. The neighborhood positives were: close proximity to public transportation. There's a 24 hour bus right outside her door which we used to get to central London, it does take about 45 minutes, sometimes longer during rush hour & late night. We found several convenient stores within a 5 minute walking distance that kept us stocked on fage yogurt and fresh produce. We were able to buy our oyster cards there and add funds to them as needed which was very helpful. There's also a Swedish coffee shop in walking distance.