It was a great experience from beginning to end. Mariusz was very professional and attentive to detail. The flat was very clean and beautifully decorated. The location was very convenient. It was our first trip to the UK and this was the perfect flat to start with. Walking distance to London Bridge and Tower of London. 3 mins from the Tube and great cafes and a grocery store across the street. I loved the washer and DRYER! We left with clean laundry in our bags. I highly recommend this flat!