This was an awful experience. The hotel stank, the lift smelt, the bedroom smelt of bleach and the previous guests toilet movement. The room was tiny, nothing like the photos. The windows did not open properly. They have building work happening at the moment which we did not know about. The restaurant was shut, which we did not know about. I even messaged to ask and received no reply. We felt so uncomfortable that we didn’t even stay the night, we got the last train out of London. The staff didn’t really seem bothered as they had what they wanted ‘money’.