Wynn was fantastic! We only met him once when we arrived but anytime we had a question, he was very quick to respond. The apartment was in an absolutely wonderful location. We were less than 10 minutes from the Palace Theatre - where we saw Cursed Child two nights in a row. The area felt very cozy and safe and having the lift was such a relief after long days of walking around the city. I would absolutely stay here again the next time I make it over to London.