Mark was the perfect host for our stay in London. The flat was large, clean and had Mark was very accommodating and went out of his way to check we had everything we needed. The beds were comfy and all bedding was provided. There were 11 girls staying at the flat and no problem with everyone getting showers in the morning, plenty of hot water! The flat is incredibly well located with all the restaurants and shops below and very close to the tube station. We didn't need to get hold of Mark again during the stay as he with very clear with instructions, but I felt we could have contacted him any time if we felt we needed to. We didn't use the kitchen for preparing food but it was very large and fully equipped. I would certainly recommend this to anyone and happily stay here again.