The location is lovely but the place needs maintenance. We did receive a small refund of 10% however we had two power outages requiring standing on a chair to move fuses, the oven did not work or at least while the washer/dryer was on, we needed a repair person to adjust the water in one bathroom so you did not get burned and the master toilet had a film on the seat that was sticky. I communicated each of these calmly on the app with photos and yet I had to call in (international phone call) to get the power resolved when we did not have. The dryer lacked information about emptying the water tray which is not common in dryers. A repair person was dispatched for the plumbing yet they did not replace the toilet seat. I don't believe for the price I should "stick" to a seat. The location is close to transit and lovely restaurants but the maintenance really was lacking. This was disappointing after so much money and such great reviews. Construction noise upstairs too!