I stayed with my family.
I booked just 2 hours before my arriving because I had a last second cancellation of another apartment I had booked. Stephanie and her colleagues have been very fast and available to help me.
The apartment is really comfortable, silent, big and convenient to the tube.
I had some problem just the first 3 night. I booked for 4 people, the were 3 beds. So I had to sleep 2 nights in a single bed, with my daughter that is 12.
Then Stephanie provided to give us a very big double bed.
Anyway I feel satisfied of the stay