My sister and I really appreciated our stay with Soo and Lay. They were helpful, friendly, low key, thoughtful and respectful. Their instructions on how to get to and from their place were very clear and thorough . The room smelled clean, fresh and the sheets were freshly laundered as well. There was an electronic lock on both the bedroom door for extra safety and on the front door as well so no need for keys. All and all a very pleasant stay! If ever I return to London I will most definitely choose them again.