I found the flat to be really comfortable and convenient. It's 4 mins walk to tube, 4 mins walk to high street with shops, and easy to central London. Everything worked- iron, washer, wifi, and the place is charming, quiet, and felt spacious with it's 3 rooms plus bathroom. I felt at ease there. Chiara responded to texts within a few hours, and her on-the-spot Genevieve was able to answer me quite quickly too.