Natalie's apartment is beautiful and she goes to exceptional lengths to make sure guests are comfortable and feel well-cared for. I arrived after an intensive two-day conference to find wonderful little touches - great selection of drinks, fresh food in the fridge, wonderful toiletries - perfect. The location is superb - not remotely noisy, despite being next to a football ground - and the apartment is extremely secure. Guests collect keys from a local cab firm - they were also very helpful and kind. Spotless apartment, extremely comfortable for two or three people.