We had a terrible experience with another Airbnb and messaged Alex last minute to do a late check-in. He was super responsive and personally met us to give us the key.
This airbnb was BEAUTIFUL. It was so spacious, very clean, the heat worked well, and the bed was SO COMFY. All of the windows lock which made us feel really safe as two women traveling together. The bed came with a lot of warm blankets and the airbnb had plenty of towels for use. It also comes with a hairdryer!
The only thing to take note of is it is a lower ground floor apartment so you do have to go down one set of stairs to get to it. But the stairs are not bad and it even felt pretty safe being away from the street.
The flat is in a great location - short walk to the Marble Arch stop on the Central line. Great restaurants and coffee shops. Highly recommend.