Josephine was not there when I arrived, but she had given instructions for the key etc.
There was though no information as to where the bathroom or the loo were.
My bedroom had no lock on it, and the inside bolt was not working, which in a house with other guests I thought was unacceptable.
The downstairs loo was quite dirty, particularly the sink.
My bedroom though was clean and tidy.
I cannot comment on Josephine per-se as I saw her for all of 60 seconds.