We had 6 adults and 2 children staying in Sana's flat. Sana was very helpful and she gave me the clear and constructive instructions about the house safety rules through Whatapps. The flat is spacious. The sofa bed and the extra foam mattress are also comfortable. The location is a bit far to the nearest underground station (Willesden Green Station, about 15-20 minutes walk). Otherwise, the public bus station and train station (Cricklewood) are nearby (about 5 minutes walk) from the flat. There are many shops available nearby for us to buy daily needs. We didn't manage to meet Sana but she sent her nanny, Keni to assist us when we arrived to the flat. Keni was polite and helpful. When we had any query and contacted Keni, she would responded to us promptly. The neighbours are also very friendly and polite. We also enjoyed our breakfast at the patio.