The first thing to note is that this apartment is managed by a business. Having known this might have changed my expectations but as I did not, communication felt very strange. Check-in and check-out times were not flexible, as stated, though Albi's coworkers did their best to accommodate us. The apartment is in a business building and the layout feels rather weird. Nonetheless, it was large, had a great rooftop and is in a very central Soho location. Not my favorite Airbnb visit, but it suited for what we needed.