The staff here is lovely and there’s a 24 hour reception desk to answer any questions. We also really appreciated the strong wi-fi and that we were able to drop off our bags before check in. This is motel-type accommodation so be prepared for that, and expect that the photos in the listing may not be representative of the suite you end up with. That said, our suite was clean and perfectly adequate for our short stay in London. There’s a kitchen and a hot plate, and a washing machine. It’s in a wonderful area — we’re so glad we stayed in Shoreditch — and so for the location and value I would recommend.