Neatness is Not upto the Mark. However the communication was spot on, was able to get a response every 30 min of asking my question. So no issues with Communication.
Apart from that i didnt appreciated the Sofa as they werent good to be seated, while we are leaving New Sofas were coming in....So that shows that what we had experienced was horrible. Who ever will book next time will be good as its New Sofas.
Toilets need more cleaning as dirt was on all walls. Floor of the toilets was Good.,