Rating for Chelsea Cloisters
Overall - 4
Host - 5 communicates in a timely manner
Bed comfort - 4
Pillow comfort - 4 but likely a 5 if you like foam
Room comforts - 4 stocked kitchen; lovely sheets but not particularly fresh smelling; pristine white towels; comfy couch; lots of storage; vacuum; toiletries and tea/coffee. Clean but needs repair- mold and mildew along tub seams; room temp is a little warm and could only be adjusted by opening windows; kitchen could use some sprucing; leaky toilet was noisy. Would have been good to have more toilet paper, paper towels, tissues, a list of local recommendations including location of a grocery store.
Check in/out - 5
Location - 5
Value - 5 for London