I travel often to London and I would definitely re-book this property. Love the location....tons of restaurants, pubs, shops at your feet. Flat is clean and has great bathrooms. It’s On two levels, which is great... my teenagers had the lower level while we had the master upstairs to ourselves, great. Also, this flat is quiet. Heard no noises from traffic or neighbors. You must take advantage of the pick up from the airport, for an additional nominal fee. This gets you directly to the flat and saves a lot of time, we liked the pick up so much we used the service to take us back to heathrow when we left. Overall, great value for money, highly recommended. One caveat...the flat requires that you climb a level of stairs, so not recommended for people with mobility issues.