Eva has been extremely helpful to us, always responding to our inquiries etc. but personally I think a lot of things need to be fixed before welcoming new guest(s). We had several problems during our stay, e.g. - our shower tap was jammed and we had to shower using hot water for first two days, Eva has been really helpful in trying to assist us with the situation but I think it should be fixed before us coming. Secondly, the wifi is really inconsistent. We keep facing technical issue e.g the wifi could not be connected etc. The room i think is also quite small for a family of 3 like us. We had to properly arrange our luggage and purchases we made during the trip if not we wouldn't be having an area to sit down or relax inside the room. Overall we thanked Eva for her cooperation and excellent communication throughout the trip, it's a shame that the she wasn't there if not things could have been more smoothly. We also thank her for letting us to put our luggages and come back later as our flight leaves at midnight.