This is a great flat--very comfortable for our party of three--two adults and a child. Anna is a great host and very available. Everything in the flat worked well--oven, dishwasher, washer/dryer, shower, etc. And Anna has little bits and pieces that make the stay very easy. The location was ideal for us, and is a short walk from Twickenham train station and from shops. We highly recommend this cosy flat. We intend to stay in it again.