Enjoyed our stay overall. However, we did have a problem when we arrived at the 12pm check in as we hadn’t been told it would be unclean as previous guest was late to leave. Apartment is also quite loud in the mornings and at night due to the road and it being under a flight path. That being said, apartment is nice and is close to restaurants, shops and the station. Bare in mind tho that it is located in Mortlake and not Richmond as it’s advertised.