Mary has been the best host possible. She's been helpful, respectful, kind and pleasant. She has helped me every time I needed it and sometimes also without needing to ask her. The lovely ensuite room is in the penthouse and it has all the privacy you can imagine. You can appreciate both room and bathroom have been recently refurbished and they're very comfortable. The house is in a quiet and safe neighbourhood and it is really close to Shepherd's Bush tube station and to the Westfield shopping mall (one of the biggest in Europe). You can go by walk to both of them and also to the many stores it has around (including a Tesco and a 24h Nisa store). I would definitely repeat my stay here.