Pros
Good location, near the underground tube, near our favourite borough market and other connecting lines. Yeah to lift access after carrying such heavy stuffs. Oh yes the tesco below is fantastic - please try their bakery if u need some quick breakfast.
Cons
Broken curtain blind which affect our sleep everynight. Can be alittle noisy as the apartment is Level 1. The balcony door couldn't close properly but was fixed on the 3rd day. Unfortunately towards the end of our stay, the curtain was still not fixed.
Note: - need to clear your own rubbish if you don't want your apartment to smell. Concerige 24 hours but not very friendly.
About Helen -
We didn't meet Helen but she is responsive most of the time via text. Prior the trip, she was also very helpful in answering our queries. Make my trip very easy to check in and check out. Thank you Helen!