Staff were friendly and very helpful but unfortunately that’s where the positives ended. The shower leaked significantly due to age and poor design, the towels were tiny, hairdryer didn’t work, one of the bedside lamps didn’t work, fan/heating clearly broken. Bed decent size but extremely hard, after the first night we had to ask for an extra mattress topper and another duvet to sleep on top of which made it bearable for our second night. No breakfast offered, the kitchen tap was extremely flimsy and the knobs the wrong way round - the red one gave cold water and the other one hot. Floor and walls okay but laminate had been cut carelessly leaving gaps of concrete between some of the laminate ‘boards’ and the wall. All in all I wouldn’t stay again despite the excellent communication with staff on site. Could have stayed somewhere far better for similar price, and would rather pay more for somewhere else than go back.