Although we didn't get to meet Cagdas in person, he has promptly settled a misunderstanding with the concierge that seemed to not have been informed about our reservation. The apartment is as shown in the pictures and is located at a really convenient spot of the city with easy access to other parts of central London. The apartment was clean and in great condition with everything working as it should. My family and I had a comfortable and amazing time at Cagdas' and I would definitely recommend it to others.