Couldn't ask for a better place to stay for two in London. It was super clean, quiet, and cozy. The bed is incredibly comfortable and they had all the amenities we needed (hairdryer, cord/plug adapters, all necessary lichen items, etc.).
Communication and check in were incredibly smooth, and Piers went out of his way to make our stay easy (allowing us to check in early etc).
Would highly recommend and would stay there again in a heartbeat.