the flat is in a lovely area with a pretty village feel in the middle of london. The flat was clean with njce linen and plenty of towels etc. Our host organised for the housekeeper to be there to let us in, and was available to deal with any queries or issues promptly and helpfully. Just a few areas that could be improved, most rooms only had lamps not overhead lights so the lighting was dim at night, there were no instructions about the stove or washing machine and this would have helped.
There is one tv in the main bedroom not in lounge, which is a small issue if you have kids or others in the group. The hosts supplied lots of books and some travel guides to london which was very helpful. However, not much in the way of pots and pans for cooking supplied but lovely cafes nearby, as well as a laundry. Loved the area and the place.