This place was wonderful! I stayed here with my family (4 adults), and it suited all of our needs. There is a cute shopping area right downstairs with cafes, restaurants and stores. The space itself was clean and spacious. My favorite part is the balcony - which complemented the great weather we happened to have in London during our stay. Mark was helpful and quick to respond. He also let us check in a couple hours early to accommodate our early arrival. Next time I’m in London, I’m definitely staying here again!