We had a very good stay! First of all when we arrived at London metro lines we needed to take weren't working Katy came all the way to St. Pancras to pick us up! She is also very responsive all the time! And the house looks exactly like the pics very nice! And she also bought bread, fruits, milk and eggs for us for breakfast :) kitchen was fully equipped with everything we needed! There are also two big supermarkets on the way home so was very convenient! Neighbor was quite too! Couldn't be better! Definitely recommend this place :) Thank you Katy we had such a great stay!