Check-in instructions were not complete (had to text for photos). Had to search for key lockbox nowhere near our door.
No elevator for third floor!!!!!! Not her fault, but no warning either (be mindful if you have heavy luggage).
Overall, the place was clean; however, the owner’s stuff was still in various places in the kitchen and bedroom, usually marked with a note to not touch. This is the first time I’ve seen AirBnB not committed to providing the full space.
When we reached out to Natia, she was responsive. She was considerate to let us check out two hours later (1pm). However, since we had no check out instructions, we left the key inside the apartment. We let her know, and she got upset and rude with us. She demanded we fix the situation. Ultimately, we had to bother the neighbors to buzz us in to get the key in the right spot.
I can’t recommend this place unfortunately.