Great location and great communication from Pemila. It was generally clean and comfortable. I could only give a 3 Star rating though because of the following issues. The flat is definitely in need of a lick of paint (especially in the bathroom) and the heavily stained carpet in the lounge needs a good clean or replacing. The window in the bathroom didn’t open (so we were constantly steamed up!) and the blinds in the twin room were broken and didn’t open. We found a pile of towels in the cupboard which were clean but a bit threadbare. A few more, as there were 6 of us, would have been a bonus. The fridge had water sloshing about in the bottom and the freezer definitely needed de-icing. It just looked a bit unloved. All of the above are so easy to sort out . A bit of attention to detail would make such a difference and would have made it a 5 star rating.