Jacqui was very helpful in providing specific details on how to access the flat and even left a bottle of wine for us. The location itself was just as presented on the listing. The space is nicely decorated and an ideal size. We did not use the kitchen other than the fridge so I can't speak to that. The shower controls took a bit getting used to for us but otherwise the bathroom was great. The bed was very comfortable and the closet space was ideal. We very much enjoyed our stay and the neighborhood was fantastic.