Suzy is an extraordinarily responsive host. Any text is responded to in minutes. Normal check-in time is the afternoon, but our international flight came in at 7:00 AM. Suzy arranged to meet us at the flat and let us leave our luggage there. As the cleaning was arranged for the morning, she allowed us in shortly after we left off the luggage. She was there to let us in and explain everything. The place is wonderfully livable. It has a dishwasher, a clothes washer, and a clothes dryer. As we were staying for two weeks, this was very helpful. The flat is on a very quiet street but around the corner is an active street with many restaurants and pubs. Also, the tube station, Googe Street, is just a five-minute walk away. This was just a wonderful place to stay in and, given Suzy's responsiveness, a low-anxiety place to stay. I cannot recommend this highly enough.