During my stay at London I choose Capital Stay’s place which I think one of the worst decision of my life.

Imaging to enter in an apartment which is surrounded by the strange smell. Hygene level was below par. We had to wash all cutleries to make is usable. Apparently that was not properly washed and we felt the oily surface of these items. Extra pillows were dirty and required couple of wash atleast.

Not only this, furniture required replacement. Sofa cum bed was uncomfortable, bed size was ultra small where two people can’t sleep. Foam was placed on bed instead of mattress and that foam was not suitable for comfortable sleep. Basic necessity were provided like a precious items. 1 small size soap was provided to us for 3 nights stay.

Hotel management was unaware of the basic right of the guests. I requested them to fix the sink which was choked. They have send their maintenance guy in my absence and I was not aware of the fact that someone went inside apartment. When I inquired about my problem they said it has been fixed. I told them I was not in the apartment and you know it. Then how can you send someone in the apartment without my presence and informing me or taken permission. I got very casual reply as this was not an issue for them. I have already lodged complain for this act to Air Bnb and an investigation is being carried on this incidence, initially Air bnb support have advised that it is a breach of rule of Airbnb!

Overall it is a lower below par host and accommodation and I will not recommend it to anyone.