Harry was very communicative during the checkin process. We had a flight cancellation and several delays and Harry stayed in touch the whole time.
When we booked we thought the flat was much closer to Hyde Park. Harry did warn us that there was an issue with the app map, so that was disappointing, but the price should have been a red flag.
The outside of the flat was rundown and dirty, but the inside was clean.
There are many restaurants and stores nearby.
The walk to the Underground was a little far for me, but I have medical conditions that probably made me feel that way.
Other than the map issue, the flat was as advertised and the pictures are accurate.