Alison is a very kind and nice person. She contacted me as soon as i wrote her. My room was really lovely and cosy as shown in the pictures. It was a pleasant stay for me. She offered varieties of stuff to drink and eat. We didnt have much time to interact but she organised everything in a very smart way. The location is a plus also. Very close to West Acton tube by walk. I think just around 3 mins. Highly recommended.I'd definitely stay there again. Thank you Alison...