Andy is lovely and very flexible. The flat is in a safe neighbourhood and was fairly quiet at night, a quick and easy find from the tube, too. The room has lots of tourist information and has quite a few human touches including hanging space (plus hangers) hairdryers, books, very good WiFi, and lots of daylight. Room is nicely layed out with a very comfy sofa and an equally excellent bed. Andy will definitely be our first port of call when we're next in London.