Though we didn't meet Leyla, she was really efficient at communicating about our check-in, and gave us all the information we needed in plenty of time. This is a compact apartment in a serviced block - but it has everything you need for a short stay in London. There is a well-equipped kitchen, a comfy bed, and a decent-sized bathroom. The flat is located in a huge yet quiet serviced complex, which is right in the heart of London's West End. If you stay there, I seriously recommend a short walk down to Bread Ahead near Sloane Square tube - best pain au chocolat in London!