Adeel is very easy to talk to and he responded quickly to our questions. My family was coming from abroad and it was their first time at London. I found this pent house for them and they really loved staying here. I asked Adeel if I can pickup the keys ealier than the check in time and he had no problem with it. He was very helpful. I have nothing bad to say about this stay. Thank you for everything Adeel, really appreciate your kindness and help fulness.