Pros
* Stayed here with 3 friends. Apartment location was great. Literally a 5 minute walk from the Angel tube station. The rest of Central London was easily accessible and there were plenty of restaurants located nearby as well as a couple of supermarkets. One of my friends was running the London Marathon and it was easy for her to travel to the start
* getting to the apartment from Gatwick was an ordeal and I had limited cell phone service. Sara was extremely flexible. She agreed to meet us for early check in and worked with us when we arrived much later than planned. She waited and was there to greet us when we arrived which was greatly appreciated
Cons
* one of the twin beds squeaked horribly. Every time I tossed or turned, my roommate would be disturbed. Roommate also had a hard time with the other twin bed. By the final evening, she could barely walk around and had a terrible backache.
* The towels and linens need to be replaced. They looked a bit dingy
* There was half a roll of toilet paper when we arrived and that’s it. We had to buy our own. I reached out to Sara concerning this and didn’t receive a response until I sent a message concerning checkout. She mentioned that texting and calling her were the best way to reach her but couldn’t help but find it a coincidence that she responded to address checkout but not the my previous message about the toilet paper. I suggested that she be mindful of the toilet paper situation since it was mentioned in another review and she responded that it wasn’t her responsibility to supply unlimited toilet paper. I was caught aback by this. My request wasn’t for unlimited toilet tissue but to at least have a sufficient amount for the duration of our stay which I don’t believe and an unreasonable request. She did make an attempt to rectify the situation by reimbursing me.