This house is in such a nice location. Perfectly central. The neighbors who live in the mews are lovely and said hello or offered help when we needed it! That said, there is room for improvement. Upon arrival the key was not at the convenience store where they supposedly left it. When I called the emergency line no one answered. I had to contact Airbnb to even get the host to respond. Eventually, after over an hour on a cold, dark night with our baby, they got us a key.
The boiler was off and there were no instructions about how to turn it on, and thus the house was freezing and damp. When I contacted the host they blamed a previous guest.
The sheets on the bed were all damp. The washing machine is hidden under the stairs but the cleaner had put washing tabs into the dryer which was confusing. The living room is so dimly at night it’s hard to see. The bed in the master slopes into the center, so if you’re 2 people, sleeping is rather problematic. The house is—internally—quite loud.