The flat was centrally located. The street to the Tube was lined with shops and grocery stores as well as coffee shops and restaurants!
The flat was on the first floor and has all the amenities one could ask for in a flat. We used the washing machine (detergent was provided) and fridge... There was a fully functional kitchen with plates, bowls, and silverware. Lots of towels were provided along with some essential toiletries like shampoo and conditioner. Thanks to jet lag, my husband woke up at midnight but was able to read up on London using the tour books provided in the flat.
Nava went above and beyond for us. When we arrived she provided us with a phone to call her at anytime for questions. Additionally, she asked if we drank milk and if so, she would run to the store to get us some! She even came by later in the day to drop off some toilet paper ... Just in case!
Big tip: if you are flying into Heathrow, be sure to contact Nava beforehand as she can get you a flat rate to take a cab from the airport to the flat - the rate is cheaper than just hailing a cab at the airport. Same rate would apply if you need to go TO Heathrow.
Thanks, Nava!