My husband and I stayed at the Flat for 10 days traveling from the US for a long stay in London. Below are a few pros and cons we experienced from our stay:
Pros:
-Location! This was a fantastic location with tons of restaurants, pubs, small grocery stores, and an underground/bus station all within 5min walk. We loved and felt safe in the neighborhood the entire time.
-The bed was SO comfy
-The shower was fantastic, with a rainfall shower head
Cons:
-It is located right above a restaurant, which means you can hear and smell pretty much everything. The smell was so overwhelming we actually bought an air freshener our second day to try and cover things. We also heard music, thumps, or other noises pretty much all hours of the day and night from the restaurant and neighbors
-The hosts didn’t account for two guests for 10 days and we ran out of key things like towels and toilet paper
-Communication, response time was typically 1-2 days so don’t expect to hear back if you have any immediate concerns. We were also provided the wrong wifi info twice - only when we found the router and looked for ourselves we found the correct information. Otherwise, we appreciated the guide that was sent beforehand.