Alex's apartment was perfect for our weeklong stay in London. It was close to our daughter's apartment, but even better, it was only a few steps away from the Earls Court Underground station which is on the District and Picadilly lines. This was very convenient for traveling from Heathrow Airport as it is a direct shot with no transfers. There is also a large Tesco store and many restaurants just a few blocks away which was very convenient. The apartment was very clean, had a well-stocked kitchen for cooking, the shower pressure was strong and there was plenty of hot water provided by the tankless water heater. Wifi worked fine for browsing and surfing but not great for streaming, TV was very nice and we also used the washing machine for a couple of loads of laundry. They were kind enough to provide soap, toilet paper, paper towels and garbage bags. Communication with Alex was great and he even allowed my London-based daughter to come look at the apartment before we arrived since I was concerned about renting a place that (at the time) did not have any reviews. Monika, the person who met us for check-in, was prompt and kind and made sure to show us how everything worked before leaving. The only minor complaint we might have is the 2nd bedroom mattress was a little on the hard side. But, all in all, the apartment was as represented online and we wouldn't hesitate to book this apartment again the next time we visit London. Thank you also for the welcome bottle of wine!