I LOVED, LOVED, LOVED Sandra's place. There are so many great things to say, I'm not sure where to start, but here's a list: (1) Communication was brilliant before, during and after our stay, with Sandra and Derek very welcoming and helpful with advice and local information; (2) The ability to leave our luggage and collect them later after a final day of sightseeing was greatly appreciated; (3) The bathtub, shower and bathroom are as good as they look, if not better; (3) The bed is luxuriously comfortable; (4) The wifi is fast; (5) The in-room breakfast amenities of brioche, muesli, fruit, juice, milk, coffee and teas truly (over) delivers on the traditional 'BnB' philosophy; (6) The location is outstanding -- a short five minute to the Kew Gardens tube station, and near a host of cafes, restaurants, pubs in Kew Green and the outstanding Kew Village. Re the latter, we were able to enjoy the fabulous Sunday Market with its terrific stalls of goods and food. Definitely worth visiting.; (7) Despite being on main road, it's a tranquil room without the street noise interrupting your sleep (Sandra has free earplugs in the room in case you need them!); (8) Derek's art and photography, which graces the room and the halls, is really eye-capturing and adds a terrific personal touch to the home. This really is one of the best AirBnB experiences I've had, and I'd definitely stay there again if/when I'm in London.