Our family of four stayed for three weeks over Xmas, it was a great base. We didn’t hire a car so having the train station right there to easily get in and around London was fantastic. The place is comfortable and clean and was big enough for all four of us. Having a large tv in each room was great. The apartment is quiet with hardly any noise from the trains. Having the mini mart down stairs was a bonus, very handy to send the kids down for milk in the morning. DC was easy to communicate with, very responsive and patient, check in and out was also very easy.