I liked Norris. He was friendly and open. I don't like to leave a bad review. But one thing disappointed me a great deal: I asked to drop my bags off mid-afternoon on the day of check in, as he wouldn't be home until after 7pm. He instead asked me to arrive before 9am. This caused me inconvenience, but I did it, travelling across London for two hours to get there. He asked me what time I would leave. I had intended to leave a day earlier, but extended my stay. He had someone else arriving in the afternoon on the day I was leaving, and I said I would prefer to leave at 10am, but I could leave before 9am if he had work that day. He asked me to leave before 9am. So I came downstairs on the day I was leaving, knowing I had a 7pm check in elsewhere. Knowing I had heavy bags to to carry. Knowing I would have 10 hours to wait in the street for my next check in. And Norris knew this too. But he still asked me to check-out before 9am, and he was not working that day. He had taken the day off work to accommodate the person checking in that afternoon. But for me, someone who had stayed there before and left him a very nice review, and paid more than elsewhere to return to his place, I had to arrive before 9am and leave before 9am. As the guest was arriving in the afternoon and Norris wasn't working, there was no reason for me to leave so early. I could have stayed longer and had a little less time struggling in the streets. And Norris knew this. I think he only asked me to leave before 9am because I had arrived early, but I didn't want to arrive that early, or leave that early. I don't think it was a kind thing to do, asking me to leave so very early, especially as he knew I had nowhere to go until the evening of the day I was leaving.