The apartment is nice, close to Heathrow. Linda's team was accommodating, they allowed us to check-in earlier. The bed was ok, but the sofa bed was uncomfortable, it was difficult to sleep on it. Unfortunately there was no dedicated working space, so I had to use the dining table.
Linda's team was very responsive and dealt straight away with the issue we had, that was much appreciated. Alison was extremely nice, it was a real pleasure meeting her.