Exactly as described - clean, comfortable, relaxed and friendly (Joyce the neighbour who lets you in is genuinely welcoming). Loads to choose from on the TV. Also, if it's something that matters to you, the hairdryer was properly good. Another nice touch among many was umbrellas to borrow and hotel slippers if needed. Situated about a five-minute walk from St Pancras and convenient enough to walk to my work down at Chancery, I would stay again.