The location was PERFECT- in a quiet, charming neighborhood with local restaurants/coffee shops, but a short walk from soho/Oxford street.
Frankie Says was very professional and accommodating- Even went out and bought us a blanket when they didn’t have an extra one. When needed, they responded within an hour every time or answered the phone right away (within business hours).
PLEASE NOTE: there is a bar/club below and you will hear music/thumping/people talking outside from Thursday-Saturday until probably 1:30am.
The apartment did need a deep cleaning and the sofa mattress was not at all comfortable.
Still, with all of that said, I would absolutely stay again next time I visit!