Property is in disrepair - a far cry from the listing description of "modern and spacious". Creaky floors, broken railings, doors that don't close properly, broken tub on 2nd floor. Property was not clean when we arrived - 3 hours AFTER the agreed on check-in time. Given the additional time, we were expecting the property to be ready, but it was not. Kitchen, dining room, and living room had food, used plates and cups, and knives out. Bedrooms were messy with dirty linens. Bathrooms had dirty towels hanging, and the toilets had poop. We needed to stay at a different hotel for the first night - paying a premium for last minute accommodations. To make matters worse, the refund provided did not even cover 1 night's fee to the property, which we should have been entitled to since we COULD NOT stay at the property for that first night. Deceptive property description and a rip off!