Harry and his brother Dimebonis are the quickest to answer any messages and to get things sorted out if needed. The place is like you see in the pictures, you get a big TV, good stable WiFi connection, a nice pair of active monitors to listen to music/watch TV and a really good kitchen, which is integrated to the living room. The flat is very well-ventilated (given you open at least one window in the front and another in the back) and not noisy. The train passes behind the block, but it did not bother us during the four weeks we stayed there. I definitely recommend the place and would stay more if I could.