Erica and Alex were very gracious hosts! Erica was quick to respond to messages I sent prior to our stay, including a concern over late arrival. She was very understanding of our travel schedule and up to meet us when we arrived even though it was quite late. The room was much larger than we anticipated and very nice to be able to spread out and have room to reorganize our luggage. Alex was able to provide the opportunity for us to visit the Tower of London free of charge and even walked over with us to ensure our morning began smoothly. We were able to leave our luggage past check out time so that we could visit the market without hauling it around. We felt welcome, safe, and comfortable staying with them!