Karen was an EXCELLENT host. Before we arrived and during the stay her communication was exceptional. This began with our check in, where we were running late, nonetheless she had the house beautifully presented and set up ready for us. During our stay she was very friendly and extremely helpful. We felt at home in her beautiful house. In terms of food, she was flexible to our dietary needs; she provided a continental breakfast with juice, tea and coffee. The location of her home was perfect. Her place was only 10min walk to the train station and a 30min train into London. We would thoroughly recommend Karen as a host. Karen went above and beyond for us! If we are ever in Feltham or near we would stay there again! :D