Alessandro was a great! He was prompt and patient in answering all our queries before we reached there and was very helpful, gracious and accesible once we were there. The apartment was cute, clean and well appointed with all the amenities described. The location of the apartment was extremely convenient with easy access to trains, tubes and buses and also to great restaurants, shops and supermarkets! We had a fantastic time and would highly recommend his listing. We would go back to the same place if we were to go to london again.