While the location was perfect and the check in process was easy and detailed, we had concerns of the cleanliness of this apartment. The main photo on the listing is also misleading - it is not the apartment you stay in but a photo taken of the view from the apartment balcony of the apartment building across the road. The garbage room is right across the corridor and an awful smell fills the hall when coming and going from the apartment. From the moment we entered, we found the apartment to be very unclean; bathroom floor dirty, grout moldy and the carpet in the bedroom is very stained (have photos). The bed is extremely uncomfortable, no slats (just 4 narrow steel bars going across) and doubled up mattresses on top. We had to sleep opposite end as our heads were going downhill. My daughter ended up on the sofa bed but this wasn't comfortable either - sore backs next morning! We didn't want to use the kitchen at all after seeing rusty steel wool stuffed at the bottom of the cupboard, obviously some mice issues! We had this apartment booked for 2 nights but ended up leaving early and staying elsewhere for our second night. Reviews we read when booking were good but didn't match our experience at all. Very disappointing end to our trip to England.