Philippa's flat was immaculately clean, the bed was firm and very comfortable, the water pressure in the shower was strong. The only item that wasn't completely clear to us from the photos was the kitchen which was even better than it looked-- bright, airy and well equipped.
She responded to all my stupid questions, and locking ourselves out (!!) quickly and with enormous patience.
The location was perfect for us, and very quiet. I can't recommend it enough.