Melanie's place is sparkling clean, outstanding amenities including soap shampoo and conditioner, robes, and towels make for a "hotel-like" touch. She gave me great local tips and was very communicative and pleasant. I loved her space, it felt like a sanctuary from the bustling city of London. Nature close by at Hampstead Heath was beautiful. I would definitely stay here again. I accidentally left a scarf here and she graciously offered to hold onto it for me until I am back in London soon. Stay here and you will be grateful you did!