Sue and Robert hosted me for 15 nights - much more than the usual stay. I chose them because earlier reviews were so complimentary, and, as one guest wrote, 'Rocky the cat welcomes everyone with open paws'. I thought they would be people I'd like and I was right. They were welcoming, friendly and interested to hear what I was doing during the day (lots of walking tours in the East End). They offered suggestions and advice which I welcomed. The house was just as shown in the pictures and I had my own bathroom. London is noisy so the peace of West Hampstead was bliss. Would I stay with them again? Absolutely.