Toni attends to details well. Her flat is really lovely, extremely comfortable and very clean. We loved the veranda for evening glasses of wine and morning breakfast and just for listening to birds! The kitchen is well appointed with everything you might want. The beds were very comfortable and the bathrooms (1 for each bedroom) were lovely. The 2nd bedroom is on the lower walk-in level through a smallish door, but it was fine! The living, dining, kitchen and veranda are 1 flight up and the master bedroom is on the top floor. The layout is really clever, providing both privacy and common spaces. The location was very convenient. We love to walk and easily made trips to the Southbank and farther. We also found buses and the tube easily accessible. We would love to stay here on our next trip to London and highly recommend this flat!