Lisa's place was perfect for our stay. The flat is in an area with access to lots of food, right near the underground, and it had everything we needed for a longer stay. Check in was very straight forward & there is the helpful option to store your bags if needed. We were aware of and did not mind the stairs at all for our abilities. Kitchen and bathroom both well stocked. There is also good storage space for your clothes or coats. There were even travel books in the room in case you may want or need travel info. We definitely enjoyed the extra perk of also having Netflix available for any downtime or rainy days you may choose to have inside. This place has everything you need & Lisa was wonderful to work with throughout our stay. Very flexible and communicative with clear instructions. Definitely a wonderful option for your trip to London!