For totally unrelated personal reasons I actually had to cancel my stay with Caroline at very short notice. However, she was prepared to be very accommodating of my late arrival after a visit to Wimbledon AELTC and was very gracious about the cancellation. Communication was good throughout and I wouldn't hesitate to book another stay with her. I've given 5 stars for all categories to try and reflect this as there was o other way of showing this except by my comments.