We really enjoyed staying at this apartment. Ronan was in contact with us as soon as our flight landed. We took some time to get there so we where not able to meet him in person, that being said we felt his presence through the wonderful welcome package he left for us. We were starving so the package hit the spot . The apartment was perfectly placed for our trip, walking distance to White City underground station, Westfield's mall and Shepherds bush. It made it easy getting food and additional items for the wife and kids. The apartment itself was clean and stylish just as promised. We were furnished with a dish washer, a washer dryer and all the plates / cooking ware we needed to accommodate our needs. 5 stars, great location, great unit, excellent responsive host.