Joan and her team were outstanding communicators as we prepared for our trip. When we arrived, we were surprised and a bit disappointed that the furniture was different than in the photos and not quite as nice. Also, the kitchen is a galley style rather than what is depicted. But the flat was clean and appointed as described. You truly can't beat the location if you want to have easy access to many attractions and train lines. The park it's on and the local streets are very active at all hours of the day and night (at least during the summer). We enjoyed that for the most part as we were traveling with teens. And, we were thankful that the bedrooms are in the back so we didn't have any issues sleeping.