It's so weird to write this review based on the fact all of the other reviews are great. But this is the truth. I booked over easter weekend, the location is NOT in walking distance with luggage from the station so that is a lie. It is NOT close to kew gardens at all I don't know what the other reviewer is talking about. It is not a "convenient" location, actually the opposite. Anyways, long story short I got there and was told I could not go in the backyard or any area of the house except the bedroom and had to stay there because her family was coming for lunch, so I would have to stay in my room for a few hours. I declined and immediately left 10 minutes later and found other accommodations, she said she would refund me right away and she never did. Yes I do realise I booked a "private room" and not a full house, but to be told you need to stay in your room while her family has lunch, ya... no thats not happening. Not to mention the room is 20 SQ FT. It was an ugly experience after the 100's of great airbnb stays I have had.