The house was not ready for us, but this was not a problem for us as we were arriving after 5pm anyway. The host was good at communicating with us.
House was basic and cleanish bit grimmy and dusty but we were using it as a base for a conference at the Excel. Location was great for us as it was 20min walk to the Excel and the tube station was opposite the house.
The issue we had is that the Gas was turned off on the second evening leaving us with no heating or hot water The host sent someone round at 10.30pm to try and fix it who said the landlord had not paid the bill. The handyman fiddled with the gas outside and the bolier and eventually got it back on after 40mins.
However after this we did not feel comfortable or safe and worried that the gas maybe an issue. We contacted Airbnb who helped and advised us. we left the property early and our money was refunded.