It was a lovely stay! Beyond our expectations! Charlotte was always very kind and responded very quickly to all our enquiries. She also left us some treats which were very handy on the first day since we arrived very early in the morning and nothing was open yet. The apartment is exactly as described and it was extremely clean and tidy when we arrived. It had everything we needed in the kitchen and in the cleaning / laundry cupboard. Kitchen is fulled equipped with high quality appliances. The shower is lovely, the bed very comfortable (like in a hotel) and the towels and bed lining are very high quality. She also left extra clean bed lining and towel sets which were very handy. The apartment is located from a short walking distance from Clapham Junction station and it has supermarkets, restaurants and pharmacies very close by. Overall it was outstanding and we really recommend Charlotte’s place if you’re planning to visit London.