Gorgeous hotel in an amazing location. Would definitely stay again. Staff we spoke to on the phone were great and communication was spot on. Thank you!
Couple of points to note : Aircon! It’s London, in the summer it gets hot. An amazing addition would be to upgrade the aircon which was a little bit poor, or provide dyson fans.
The towel rail in the bathroom wouldn’t switch off - again not ideal in 30° heat
The fan in the bathroom didn’t work. Same as above regarding the heat!
Sockets/ plug points. Weird European style sockets. We are in London. There has to be more British plug points.
The luggage storage isn’t good enough! 3 lockers? Really? And far too small to fit a case. Although we did get early check in because of this by calling- so that was great.
Everything else was perfect.