We were greeted very nicely and everything was explained to us. you can help yourself from the fridge, which is always stocked with water, beer and snacks! this is great after a hot day. the communication was great! The bed was very comfortable and there was a fan for warm nights. Unfortunately, it was generally not very clean, the drawers in the room had apparently not been cleaned for a very long time and the shower wasn't clean either. I also have to complain about the window and the blinds, they are very broken and there is a risk of injury.