The house is located closely from the tube/bus, very convinient. A little far from central London but it wasn't too difficult.
Carol was very kind about early check-in and late check-out.
The house is pretty but a little unclean. The backyard is beauuuutiful.
Comes with a tv, hairdryer, clean towels... but the laundry machine was disgusting!!
Carol could't be reached as fast as the other B&B hosts, which was quite depressing when the water stopped running. The water was the water company's fault but we had no idea what was going on.
The most disappointing of all was when the cleaning company came and cleaned the house a day earlier than our departure.
They came in, pack up our belongings with fragile things very roughly, threw away some of our belongins... and cleaned up the place. Wouldn't they notice that there were still people staying at that place with so many suitcases lying around? It was quite shocking.
It was quite apparent that Carol didn't talk much to the company agency either, as we had discussed about leaving a few hours later than the usual check-out time... I appreciate her being flexible on the check-out time (as well as check-in time) but, again, the cleaning person came the next day (the day of our departure) at 10AM with no apology.
It was quite annoying.
The home was pretty, nice to live in. Not the experience.