We were very disappointed. Firstly there was no toilet paper. Then the bathroom sink plug wouldn’t open so that we were unable to use it.
When we called to get help we were not connected to Sarah but to an answering service.
This took place in early afternoon of arrival day. We were told to go and buy toilet paper and then we would be reimbursed. They would get back to us on the sink. Did not hear until the next day when we got an email from Sarah
Finally it turned out that the bedroom was across from the railroad tracks and trains were running through the night. As there was no A/C we had to keep the window open to get air and the noise from the trains was bad
We moved out the next morning even though we had booked for three days