We were emailed check-in instructions a few weeks before our visit, and check-in couldn't have been easier. The apartment was small, but had enough space for our needs. The full-size tub was AHHHMAZING after a long day of touring and walking around the city (I'm 5 months pregnant now and baths are my savior). Kitchen was equipped with everything we needed to cook breakfast and simple meals. Location was nice, about 10-15 minutes from the flat to the Tube platform, and with plenty of shops/restaurants nearby.