The flat is lovely, quite large and in a very good location. Check-in was easy. Unfortunately while the flat had been cleaned, some important parts where missed/overlooked. The sheets had not been changed on the beds and the bathroom was not clean and there were dirty dishes in the dishwasher and food in the sink.
Upon raising this with Kyle, he was apologetic and offered compensation, but it did taint our first 48hrs in the flat.
We expect future guests will have a better experience.