Very welcoming and ready to answer questions, as well as to accommodate my requests. However, the flat was not up to my expectations, it felt awkward staying there as the owner is actually permanently living there and would have been away only for the weekend during which we were to stay in the flat. I was very uncomfortable to use towels etc that the host may have been using until the day before, and the cleaning was not up to a very good standard (considering that we also had to pay for a cleaning service as well). The host did refund the cleaning fee, but we did not stay in the flat at all, and we had to book different accommodation because of that (£232 on top of what I had to pay for the flat). The area is also not the best, the entrance is kind of scary, even though it is indeed very close to Camden town and the small garden is lovely.