Would not stay here again! Even though these are advertised as serviced apts., they are only partly serviced. Out of 6 days, our place was serviced only twice. No one came to clean our flat over the weekend, cleaning supplies were not made available, nor was there an appropriate place to dispose of trash. We were under the impression they would service the apartments and take our the trash daily, however it did not happen. The dish washer has a terrible smell and does not properly wash dishes (I mentioned this during our stay and it wasn’t fixed).
I was travelling with my parents and had booked a one-bedroom apartment, however the bedroom door was broken, so we had no way to close the sliding door and the couch/bed in the living room looked into their room. As a result, we did not have any privacy. It was unfortunate to pay the price for a one bedroom, but not get the full convenience of one. The place looks seems better in photos online than it really is.
The thin pad on the pull-out sofa bed was incredibly uncomfortable, causing back-aches. Once I mentioned this, they added a topper which helped but it was still an uncomfortable experience. We were informed that both the door and replacement pad had been ordered, but would not be there until after our stay. Overall, an uncomfortable and incredibly disappointing experience. They did offer to move us to another apartment, which we viewed but it looked in even more despair than ours.
To make matters worse, when we voiced our concerns to the manager, he was rude towards my father. He was unnecessarily argumentative and unprofessional in his approach. I’ve stayed at multiple airbnbs and never been this disappointed. In fact, this is the first time I felt compelled to give a negative review.
Not worth the price. Save your money and heartache, stay elsewhere.