I stayed in this location for one week and I liked it. It has good privacy, felt secure and the transport to the city centre is very easy and quite fast with the nearby trains. I haven't met Kamal in person, but the communication has always been nice, easy and quick. I got checked in by his assistant, who showed me everything I needed to know including some tips on how to move around in London.
In winter it just can get a bit cold during the nights as the blanket was not very warm and the heating seems to be a bit tricky. But he may help you out with that. The surroundings are not very inviting, but if you're just looking for having a private room this will fulfill the purpose. Over all I definitely would recommend this place.