A very poor stay all the way through - starting from checkin and ending in me having to ask AirBnB to intervene and find me a replacement option.
Despite scheduling and paying for early check-in, no one was present to check me in. I waited for 1.5 hours before someone picked up my call and gave me the necessary codes to check in.
I finally arrived into my apartment only to find that the place hadn’t been cleaned from the previous tenant.
The temperature adjustment on the shower didn’t work and despite repeated attempts at contacting CityRelay, I never got any response for about 4 days.
This is when I asked AirBnB to intervene.
I would suggest avoiding CityRelay as a company.