This place was awesome. Mesfin was very patient going above and beyond answering my questions before the visit not only about the apartment, but getting around and visiting London. He greeted us on arrival and checked in on us during our 8 night stay. Check out couldn't have been easier. He provided a giffgaff SIM card that I installed in my iphone 5. I purchased a $10 voucher at the 02 mobile store in the Westfield mall across the street and bought a goody bag with 2 G of data, 500 minutes, etc. Worked great all week for us. The transportation hub is great not only for the Tube but buses also. We road a bus to/from Portabello Road (228), Camden Market (31), the London Eye (148), etc. Sitting up front on the top of the bus is much more scenic (and a little slower) than taking the tube. The tube was very convenient too. Apartment was clean. It had all we needed in the kitchen to make our breakfasts before heading out for the day and snacks in the evening. Grocery store right across the street in the mall. Walkway tunnel that goes under the busy road to access the transportation hub. Great 20th floor view west towards Heathrow. The TV was nice to stay in touch with the news in the world while away. The mall is nice and there is also a variety of eating options around the Shepherd's Bush park area in that neighborhood just behind the Tube station. We really enjoyed staying here.