Rey and Ivo were very welcoming. The room/flat was clean and as previous reviews mentioned, right on the metro line in Zone 2. The neighborhood is great and there are shops right outside that are open quite long. On the negative side, the windows are very thin and not insulated which let in noise and cold (the room is on a busy street). There is heating in the room, but it makes the air very dry. Also, the air mattress was not comfortable the first night, but Rey exchanged it for two single cushion beds, which worked much better.