This was my first time using Airbnb and was looking for a place in London for myself and 4 family members. Due to it being my first Airbnb experience I had lots of questions and Maya answered them politely and efficiently! We wanted somewhere close to transit and big enough that we weren't tripping over each other. We found that with Maya's place, we arrived on the Heathrow Express and had a very reasonable walk to the apartment. It is located in a very nice mews and was one of our favorite parts about the apartment! We also used the Edgeware Road tube station multiple times a day, which was only about 5 minutes away! The apartment was great for our group, we enjoyed all being able to spread out on the couch and had more than enough room for each of us. Our biggest complaints about the apartment were that the carpets could be replaced as they are quite tattered, the apartment could also use a paint job as we thought it could brighten up the place. We also had an issue with the shower in the wet room as it was close to flooding a few times. However, all in all these were very minimal issues and we were quite happy with the apartment!!