Room was clean, but too small. Finding a building was easy but Billie did not specify the floor level. She just said room name, but did not said which level. So we went to upstairs with lugges. After that I asked her and she said room is located at basement. Fork and knife would be good to eat something in the room. Location is perfect. Billie answering superfast and she is helpfull. Perfect place to backpackers or single person. Big lugges could be a torture. Room was clear, bed was clear. Towels and pillows much enough.