Overall my boyfriend and I enjoyed our stay. Katherine was personable, friendly and helpful. Her communication through Air BnB before our arrival was excellent and she went out of her way to give us many detailed and informative restaurant recommendations when they were requested. She also kindly allowed us to leave our bags with her the following day and then collect them later. Her home was very clean and the room was extremely pleasant and comfortable.
On the other hand, I was really disappointed with the breakfast options and lack of toiletries. I had specifically chosen the place after reading in the description that 'a wide range of breakfast options' were included. This was sadly not the case. There were a range of jams and spreads beautifully arranged, but the only bread available was white. The alternative to this was a choice of 3 sugary/ chocolatey cereals, not great for anyone who likes to eat healthily, is gluten free, or watching their weight! There was some fruit, I ended up eating an orange and a banana, but was still hungry afterwards and had to buy some nuts once I'd left. The description had also promised that all toiletries including conditioner and lotion would be provided, they weren't. I asked to borrow some of Katherine's own conditioner after seeing this, but only discovered once I was already in the shower that there was only a tiny bit of shampoo left in the bottle, not enough to wash my hair with. I would have brought my own had I known this would be the case. There were no snacks or fresh fruit in the room as the description had stated and the towels were quite rough, not 'plush' as described. None of these things were big issues in themselves and any inconvenience could have been avoided: e.g. if we'd brought our own toiletries and gone out for breakfast. It was just frustrating that they didn't match the description. The check in process was also quite rushed and a tour and explanations (e.g. how to work the shower and coffee machine, how breakfast was going to work the following morning) would have been appreciated. Despite these small disappointments, we still enjoyed our stay. Katerine was a lovely helpful host and the room was clean and comfortable. Hopefully she'll take my comments on board to improve the experience for future guests.