We had a great time and truly enjoyed our stay. We had two kids with us - 8 and 17 and had plenty of space. The kitchen is well-appointed, plenty of stuff in the bedrooms and restaurants and grocery stores close (on the same block). Great communication too! The only two downsides are: 1) it is in a very commercial area including some bars/pubs with a lot of smoking so be warned if that bothers you. Also, there are 3 flights of stairs to the bedrooms so be prepared - not easy to carry a heavy bag. Convenient location - close to Waterloo tube.