Fabio (and Tom) were very good hosts, who were always available to answer a question or assist with anything that I asked for. so 5/5 for prompt communication! Location is amazing, very central. the room has everything you could possibly need but..in a very, very small space. and typically real state in London in particular and UK in general is small, I get it. but the pics might make you believe it is bigger than it actually is, hence, mentioning. Also, as soon as you enter the main door/building, a stink welcomes you...that is not pleasant at all :) but once you get to the apartment, room is nice and clean. all in all, good value for money and recommended!