The space was true to the photos. It is located in Soho, and is very close to the Oxford Circus tube station. It was also close to the Piccadilly Circus and Leicester Square stations. Easy access to food, shopping, and bars--we never needed to go further than a few blocks for these. Travel-sized bottles of shampoo, conditioner, and body wash were included, and there were enough towels. Also included were an iron, hair dryer, and clothes rack, and Bianca was very kind to include a plug converter (US to UK) for us in the unit. There was no problem with getting hot water, either in the shower, or in the sinks. There was also a toaster and hot water kettle, and small fridge.
The main downside was that because it is located next to shops, bars, and cafes, a good deal of sound went through. Most businesses closed at around midnight and opened back up around 8am, so if you plan your trip around that time, you should be okay. Wifi worked fine as long as you were in the living room area (didn't work so well in the bedroom). Heating was controlled by room, which worked fine for us.
The instructions on checking out and tips on things to see/do were very helpful.