Location is great, very close to central shopping, theatre and tourist spots. Lots of fun restaurants, bars, cafes, pubs. Just a really nice, safe, fun neighborhood to walk around. Good access to transport - I took the Elizabeth line from LHR when I arrived which was easy and quick. 2 sets of fresh towels, clean bedding and comfortable bed. Kitchen has all advertised amenities: pans, toaster, kettle, coffee maker, induction hob. Washer/drier, iron and ironing board. Great tv and internet. Toiletries in bathroom. Hot and strong water for shower. Generally very quiet (some door slams and minor noise from neighbours), facing to the back of the building which means it's darker than it appears in the photos. It's also a little smaller (especially the bathroom) than I expected but it was just me for 11 days and that was fine. Team Frankie was responsive and I felt supported during the stay. For the price I would expect upgraded bath/bedroom finishes but I thoroughly enjoyed my stay.