Horrible experience, we are very disappointed. The first day we arrived and when we went to sleep someone opened our door by mistake (we were almost asleep). We were very scared. We went down to reception and he told us that there was an error. He told us that if we were comfortable we would stay here. The next day, I wanted to shower and I find a cockroach in the shower. In addition, when we left just in time to visit the city, they forced us to change rooms because of the mistake they had made, when they previously told us to stay in ours. Another thing is that we get stuck in the elevator. In addition, those next door knocked on the door again, to make "friends" when we were in bed. We couldn't sleep with the music so loud that these neighbors played and talking loudly. Finally when we got up there was no water and we could not shower. There was dirt on top of the furniture.