I really appreciated the location of this place. It was near major transit routes throughout the city. I also enjoyed that it had a great breakfast place, cafe Deniro, and mini grocery store, Sainsbury local, nearby. It was a great stay and the other people there were very kind.
The taps took a few minutes to figure out as they need to be turned farther than what I'm used to. Also something more general to remember is that in Europe ground level is zero not one like in North America. I almost went to the wrong floor until I remembered. (I was taking the stairs and not taking the elevator, if taking the elevator this is obvious)
Overall Arune and her team provided excellent communication and very detailed instructions. Great place to stay while in London.