Florence's flat is great - it's quiet, comfortable and somebody's home. It's in a great place, you are looking out over treetops in the heart of London, quite fantastic particularly with parakeets landing!! And easy access to tubes, restaurants, bars and shops. If you want impersonal surrounds, don't book; if you want a great wee flat in an oasis of calm, then book. It's a home, that means some wee things may not be as shiny and perfect like a corporate chain. But that's like our own house too. We loved it!