This was our first time airbnb experience and it was great. Very friendly contact with the host, she even provided us information about how to get to the apartment from the airport which was very helpful since it was our first time visiting London.
Mary wasn't able to meet us personally, but her friend instead gave us a warm welcome, showed us around the apartment and was very very patient as our flight had a delay of a couple hours. We appreciated that very much.
The flat was exactly as we expected - big, clean, warm and well located. We had a nice stay in London, and would definitely come to visit again.