we booked this apartment and the owner accepted our booking, but then cancelled, saying that he had problems with the plumbing and asked to cancel. If I had cancelled the booking myself, I would not have received a full refund. I had to write to support as the owner did not respond to my request to cancel my booking. result: I will receive my money within 10 days, thus I lost the opportunity to book another apartment. be careful it's a scam