This was an excellent value for my business trip (10 minute walk to my office in Southwark/Bankside). Bed and pillows were comfy, got some nice evening air from the door and small balcony. Donovan was excellent at replying quickly and giving directions. His son was helpful too, as the guest prior to me accidentally took off with the keys, but it was quickly sorted. While my flat had three rooms (me + two sets of other guests) I never had to compete for the toilet or shower. Just wasn’t around much to socialize with others, which was fine as there isn’t much of a communal space.