Peter was really great at communication leading up to and including our arrival. We ended up arriving an hour early (which meant the cleaner hadn't had a chance to get there) but Peter was very accommodating about our early arrival and let us know the cleaner was on her way. Peter's instructions were really thorough and clear - great for novice AirBnB users! The apartment was neat and perfect for a nice safe place to stay in central London. If anyone is sensitive to cigarette smoke, the apartment is no-smoking but keep the windows closed since there is a smoking spot directly across the street for a business. If we're in central London again, we'd definitely stay here!