Elaine was extremely welcoming and very easy to communicate with. She answered all of my emails within minutes before I stayed with her. Upon arrival she met me at the bus stop and we walked to her flat. The room was lovely and very spacious. We sat in her kitchen and talked for a while and had a glass of wine. Then she helped me navigate my way back to where I needed to go. I will definitely stay with her again when I visit London! She is great company!!