Melanie is a spectacular hostess! My husband and I were greeted with a warm and welcoming smile, and we departed with hugs and hopes to see each other again. She was delightful to chat with, and she offered wonderful suggestions for sights to see and local places to eat. Our room was quiet, clean, and very comfortable. She is away from the city, but just a short walk to the Tube. A perfect location, in our opinion. Next time we visit London, Melanie will be our first call.