Charlotte and Tim's home is absolutely perfect. It was so cozy between the 2 levels and gave us everything we needed and more for our first stay in London. The place is exactly how it looks on photos and we have no problems during our stay. Tim was extremely responsive upon arrival as we had trouble with the back door lock. I wish we had more time in the actual home as we were busy out exploring the city. The location was great as it would be a half hour or less walk to Westminster Abbey, the Shard, etc and plenty of underground stations even closer. There is a cute cafe right on the corner next to the flat which I recommend for a morning stop! You can hear cars and sirens periodically throughout the night although neither my girlfriend and I woke up from them so I wouldn't really consider it an issue. I would HIGHLY recommend a stay here!