This flat and the host did not meet our expectations. This is a self-check-in that you have to go to different location to find the keys! This is extremely inconvenient when you have to carry luggages after a long flight. Also, you have to put the key back in the box. Second, before making a reservation I emailed Van and I asked him, "do you have a sofa bed?" He replied, "you can ask for it. At least 3 days before your arrival, you must let us know." What we saw was a regular size sofa with sheets on it. There is no real sofa bed. Third, we asked Van a simple question about the Tv. His initial response was passive aggressive that claimed Tv worked perfectly before our arrival. All we asked again, " does Tv have cable?" he did not reply back because there is no cable. you have to have your own account to watch Tv. Fourth the sink faucet is old. Warm water faucet is separate from cold water faucet, and the doorknobs are extremely old that gives a hard time to close or open. Pots and pans are unusable and unhealthy for cooking. It seems like Van never check them or he doesn't care to replace or upgrade them to a standard level. Fifth, this flat is one minute away from Camden Street. However, we read online that the area is safe, but we saw so many homeless people and punks that make an unsafe feeling. It is also one of the filthiest and dirtiest streets in London that we visited.