The property manager, Gil, was really responsive and understanding as we needed an early check in which was great and really appreciated. It was very kind of them to let us check in early and they responded to me very quickly each time I needed to message.
I’ve rated a 4 star because the beds were really uncomfortable. I know this might seem a silly thing to downgrade on, but lying on the bed was honestly like using a seat cover on a bench, it was so hard. Had two really bad nights sleep because I could not get comfortable. Also the kickboard fell out from underneath the dishwasher when we opened it fully, I had to put it back myself twice, some of the lights in the flat just didn’t work, and it was quite hot in the flat as well.
The check in lock box was a bit out of the way, I did receive an PDF link to show me how to access the key box, which I appreciated, but it was a bit hard to locate and it might be difficult for someone else to follow and locate.
The building is clean and easily accessible with two lift shafts, close to public transport but no parking for a car.
It is quite noisy outside because of the main road - of course I am aware that these things are out of the control of the property managers, but just a few things I personally like to know before booking somewhere, and not a reason I have given a 4 star.