The room at Bens is excellent. Bed is very comfy, it has everything you need. Bedding, tea and coffee making facilities, bathroom items and a tv. As for Ben he replied to all of my messages, let me extend my stay, gave me space in the fridge/freezer and cupboards. Transport to London is very good. Train station is 20 mins away and theres buses to major links to London. The town center has major branded shops and theres a few gyms here as well. Wither youre here for a night or 2 or a few weeks it will feel like a home from home. I Highly recommened this awesome place!!