James and Kate's apartment is beautiful and well located. My family of 4 stayed there for 9 days and had a very comfortable stay. You can tell James and Kate take extremely good care of their home. Communication with James was easy at all times. Checking in and out was a breeze. Perhaps the only inconvenience was the flight of stairs to the living room/kitchen right upon entering the apartment, especially for my parents who are both seniors. However, the place is really fantastic and I would definitely recommend it to anyone visiting London. Thank you James and Kate!