Location was great, super easy to get to there from Tottenham Court Road and very easy to navigate soho from this location.
Host sends questions regarding arrival but doesn’t read the responses in detail and as a result this hinderanced the check in experience (room ready four hours late). However, host did apologise and allowed us to drop bags while we went to do our activities, leaving the host prepare the room.
The iron provided had a cracked plug with exposed wires as did the wall plug in the front room. Layout of the room is very different to the photos on the website.
The shower and bathroom was lovely, the complimentary toiletries where nice to use and of a good standard. Didn’t use the kitchen however it was well stocked and of a good standard and should we have used it I doubt we would have had problems. The bed was extremely comfortable and lovely to sleep in.