We arrived, and the apartment was not clean and unprepared for our stay.
No towels or bed linen were available for 4 people, as informed at the time of booking.
In addition, the bathroom and kitchen were dirty.
After many messages, we spent the first afternoon waiting for someone to bring towels and bed linen and for them to come to clean the refrigerator mainly. Earlier in the evening, they sent an Uber with the items. But no cleaning. We called to see what could be done, and they said they would return the cleaning fee we paid, and the next day they agreed to send someone. The next day they sent a message arranging for 5 pm, but minutes later, they sent pictures of the clean fridge. So, they entered the apartment without our authorization. And they only cleaned the refrigerator and nothing else.
The strong points are the location, neighborhood, ease of movement, restaurants, and nearby markets. The apartment has potential, but the company that manages it has to know how to do it.