Phyllis knows the area extremely well, and since the location is central to everything, it's easy to get to transportation, theatre, historical places - everything! The closet space in the room was amazing - it was so easy to hang up everything and stow my suitcase. The place was very clean and comfy - I loved the little outdoor balcony space. There were abundant choices for tea and coffee!! Phyllis herself is charming and very interesting, so we had some great conversation. I thought it was an amazing value and her tips for navigating around London were very helpful. If I get back to London, I will definitely consider booking with Phyllis again!