The place was not fully cleaned and the manager made not attempt to have someone come and clean the apartment. There were no wash rags provided. We waited outside of the property on the street for 40 mins trying to get access to the property. The did not send the code to the lock box ahead of our arrival and when we finally got someone on the phone to give me the code, the key was not even there. We had to wait until the cleaning person just happen to finish and be leaving.
Additionally, the manager was not even kind enough to allow us to leave our bags at the property while the cleaning person was cleaning, so we had to pay a 3rd party to stash out bags.
Property was decent but I would never go to an Airbnb managed by this company