We had a great experience with renting Raina's flat. The space was clean and was just as it appeared in the pictures. There was a folder with suggestions of where to shop and eat in the neighborhood that was very helpful. The flat was extremely convenient to the Earls Court tube station, which we used to get around London while there. We were pleased to find that Raina and her husband had bought a few groceries for us that made us feel at home right away. I would highly recommend renting Raina's flat.