This was my second time staying at Kay's lovely place and it was as much, if not more, of a pleasure than the first time. The staff was wonderful and it felt like I was visiting old friends!!! Kay accommodated my unexpected late night arrival, provided me specific breakfast for my dietary needs, the place was, as usual, sparkling clean and very comfortable. The location is literally around the corner from the family I was visiting and it was very easy to get around walking and using the Tube. Any questions I had about logistics were easily answered and made things easier for me as well. I look forward to my next visit to that area and to staying at Kay's wonderful place again.