We turned up 15 minutes early just to leave our bags and found that the cleaning hadn't even begun and the room was a state so it was never going to have been ready at 3pm as stated on the information and repeated by the host. We then received angry messages berating us for leaving one mini suitcase and one backpack in the corner of the room, saying the cleaner was "refusing to clean" as a result. No idea when the room was actually ready as the host didn't reply to my final message asking if it was now ready two hours after check in time. There was also black mould in the freezer and the table had been pulled off the wall and not fixed.