The flat itself is perfectly fine - spotlessly clean, well kitted out and comfortable enough with a good bed and bathroom. The property management company who handle all comms are incredibly helpful, including when I accidentally locked myself out of the flat.
I’m not a huge fan of the key pickup/drop off at a local shop as it’s less convenient than a keybox, particularly if you’re carrying lots of heavy bags and when the shop unexpectedly closes for a while, as happened to me.
However, the most significant issue is the person living in the flat above. This isn’t the fault of this AirBnb and I don’t know what this individual’s circumstances are, but potential guests should be aware. I was woken up at 5/6am on multiple occasions by this person shouting. Unbelievably creaky floorboards means you can hear this person moving around throughout the day, including late into the night. I had to sleep with noise cancelling earphones in and, when this failed, I stayed elsewhere for half the nights I had booked. For this reason alone I cannot recommend this AirBnb, despite this issue not being the owner’s fault and in spite of the property management company being so brilliant.