Ali was very responsive to our messages and the flat was at a great location. Would stay here again. We had a problem with one of the beds in the room and it was fixed right away. Room is exactly as pictured. It was nice to have access to the small kitchen and bathroom was a nice size compared to other European apartments. A couple things to note: while we were there, there was strong sewage smell for most of the time. Not sure if this is constantly a problem or not, but it was slightly uncomfortable. Another thing is that there is absolutely no flexibility regarding a late check out. Ali was also unable to indicate to us if there was a place around the flat where we would be able to store our luggage. So if this is a problem for you, make sure you make plans to store your luggage somewhere else and don't count on a late check out. Still, great place for a short stay and great price as well.