My mum (75) stayed here for a few months while her own place was being refurbished after a flood. She had very specific requirements, needing a walk in shower and to be all on one level once in. The stairs are fairly steep down into the flat but she could manage those.
The flat is clean, beautifully warm and feels secure. The kitchen is well equipped. The bed is comfortable.
There is no mobile signal as it is a basement flat but there is Wi-Fi so you can still make and receive calls. The TVs are smart TVs so you need to log in to various apps to watch BBC ITV Netflix etc.
It is very well located for Norwood Junction station from where you can get into London Bridge Station in 15 minutes or Croydon in less than 10.
Hosts were quick to respond to any issues.
There is no natural light in the living room but it was nice and cosy as a result. We did not use the outside area but in the Summer I think the outside space would probably compensate for the lack of light.