Extremely mixed experience on this booking. On the positive, the apartment is well located to the shops and transport in Queen's Park and the photos are entirely accurate of the space. My overall experience, however, was disappointing and frustrating.
The flat was not as clean as it should have been and I had to request the cleaner return the day after check in. The stairs leading to the apartment were filthy and created a poor first impression on arrival. The kitchen is very sparsely equipped - there are no drinking glasses, which I flagged with the booking service, but which remained unremedied during my stay. There are minimal utensils available to make even a basic meal. The location is very convenient for the local underground station, however trains run late into the evening and start at 5am, and the noise is very intrusive as the apartment backs directly onto the underground station/railway tracks and disturbed my sleep every night.
The booking process is managed entirely by a computerised guest service provider, so there was no personal touch to the communication from a home owner, and meant the problems I encountered during my stay were more difficult to resolve with any efficiency or speed.