Ana and Milan are warm, friendly, hospitable and helpful hosts. This is my second time in their place and I really can't say enough about how welcome I felt. Their flat is GREAT! Tidy, comfortable, in pristine condition, and perfectly placed for Kingston's shops (most major ones are here - Waitrose, John Lewis, M&S etc etc), restaurants and public transportation which are all a few minutes walk away. And the river is close by too! While it's centrally located this is still a quiet and serene flat. I love it so much, I would give it six out of five stars if I could. Thank you, Ana and Milan! I'll be back!