The location is great, we enjoyed walk in Kensington park and Hyde park very much. 10mins walk to high street Kensington tube station. The apartment is as good as the pictures. We didn't see Samuel, he is very nice and replied on time.a cleaner sent and collected the key, no clean service during our stay,but it is fine,we keep it cleanly. One thing needed to be aware of no oil ,salt and ingredients, a whole foods store is just around.