Isabelle was excellent and prompt with communicating arrival and directions to her flat. Really cute flat/room in Chelsea/Fulham area. Upon arrival, isabelle was extremely friendly. She gave me some tea and biscuits and basically had everything ready for early check in. In addition, she gave wonderful local tips for an afternoon in London. Lastly, since we were leaving early the next day, she gave us some banana bread and juices for our journey. Proper hospitality and friendliness all around. Definitely book if you are in London!