Susan and Guy went above and beyond in every possible way. I was turning 21 that weekend, and they were there to greet me with a balloon, a 21st birthday banner, and a bottle of wine. So sweet! They flat itself was adorable and in a really nice, quiet location, super accessible by the tube (Victoria line). Susan was super accessible via text and went above and beyond to check in with me and make sure I always had exactly what I needed. Definitely an amazing choice!