The both of them (along with their cute dog, Lola) were excellent hosts. They were friendly and welcoming, and truly enjoyed my experience at their home. The little welcome kit they had in the room upon check-in included some maps, recommendations and wifi information was a great touch. The room was exactly as described in the listing, and no surprises. The bed was comfy, and I loved the en suite bathroom/shower. Breakfast was indeed available in the morning. Their home is less than a 10 minute walk from Leyton tube station, which made commuting into Central London a breeze. Communicating with Michele was easy, and she responded quite promptly. I was more than happy with my stay here, and would absolutely stay here again when I return to London!