Our stay at Norma's was indeed a very pleasant one. We felt just at home thanks to her amazing hospitality. Location of her place was super convenient as we could get access to the Piccadilly line tube within a 4 minutes walk. On top of that we didn't have to worry about getting lost as she always takes an interest in where are we heading off for the day and helps us draft a mini itinerary. Those mini itineraries were going to be my main guide during my stay in London. Her family is simply amazing and they make you feel welcomed in such a short time. Her husband Fred makes amazing bread! We were lucky to have had fresh bread baked for us for breakfast on almost every day of our stay there. Our rooms were so clean and cozy and well supplied with coffees, teas and biscuits. Norma even helped us with our laundry there. She has great PR skills that were able to get us a refund on one of our attraction tickets that was supposedly burned due to certain complications. We are so thankful for that £80 she saved us! Björn, the 50 kilo fluff ball was a wonderful companion to have throughout the week! She's warm, fuzzy, cuddly and so much fun. I enjoyed following Fred taking Björn on walks during the evenings and just generally spending time with the gentle giant everyday. 10/10 would recommend this b&b to any dog lover or even anyone else for that matter!