This was one of the most disappointing Airbnb apartments I have stayed at. The flat itself is located in a very convenient location in between Lancaster Gate station and Paddington station. It is a spacious flat with high ceiling. The flat however is smelly, dusty, run down and not well-maintained. It is also ant-infected. The worst thing is we were asked to move out of the flat and find an alternative accommodation within hours when it was found out that the flat caused a water leakage at the downstairs neighbour's flat with no satisfactory alternative accommodation provided by the host. The host used an agent Veeve who was not responsive, unhelpful and did not provide any urgent assistance when we needed it. Their claim that they are contactable during emergencies is simply not true. We were provided with full refund but it was such a terrible experience. Avoid this accommodation and any accommodation managed by Veeve.