Alex was a great host! He met our daughter at the flat who arrived before us and helped her with her belongings. Very welcoming! The flat was beautiful and very comfortable for our family of 4 and had everything we needed. Alex was accessible by text for small questions and came to see us off. He came to see us as we left and our airport taxi got a flat and he helped us out by calling a car that came right away! Alex also asked if everything was to our satisfaction which I really appreciated. He left toothbrushes, toothpaste and other toiletries for our use. The kitchen was well stocked and I was able to cook a nice dinner on Christmas. The location and neighborhood is fantastic-literally a 10 minute walk from anything you need or want. Enjoy!