I stayed at 1A recently with my daughter, all communication was excellent, we were greeted by Zak who made a lovely cup of tea, just what was needed after a rather wet walk through Battersea Park. The location was great for us being near the Kings Road and a short hop to the V&A. The room was comfortable, not too hot or cold and we both slept very well. Lovely hot shower. We were lucky Helena was also in residence who treated us to the best Irish hospitality can offer, wine before we left for dinner and went out of her way to give us croissants and pastries for breakfast, which set us up for the day. It worked out very well for us. X