Charlie is a great host, came to meet me on the street (a little lost!) and was fast on the communication. Very friendly and helpful. The apartment is awesome. A quiet location, near sensational restaurants and shops, bike hire at the door and Hyde Park, Kensington Palace, Buck Palace and the centre of London a short bike ride or 30 min casual walk. Bedroom is huge, comfy bed and great cooking facilities (gas stove - yeah!!). No faults.