Where on earth do I start?
For me, Wills WAS my London experience.
I've had loads of AirBnB stays but none could come close to my too few days at Casa Chelsea. Truly.
Wills takes on hosting (& pampering & entertaining & generally spoiling) his guests as a joyful enterprise. He anticipates
your wants and needs before you even have them. From the fresh flowers to the impeccable cleanliness (room cleaned daily!), to all the delightful little touches and surprises he provides, it is an Experience Sublime.
That's the service. Then there's the person. If I never left the Casa, I would have been fulfilled. Wills' zest for life is dazzling. He'll regale you with local stories & lore, all given in rich detail. He knows something about everything that is London, that is British and certainly that is of the Royals. He's a devoted Brit, with a splash of South Pacific Island charm. Half Scottish & half Cook Islander, he quips that he can't decide whether to wear his grass
skirt or his kilt...!
"Och Ay! Kia Orana Darling!"
Such a canny wit. He kept me in stitches.
He's absolutely there for you when you need him and instictively knows when to provide privacy; he naturally gauges himself based on each guest's style. You are sharing his delightfully appointed Chelsea space with him & he knows how to do so with just the right balance.
I may have left behind London Town (for now) but have taken with me many treasured memories of my wonderful stay there & now have a dear friend to visit whence I return!