Claire was very accommodating as we arrived late evening from picking my brother-in-law from Heathrow. She kept us updated via text as she was away on holiday herself. We were amazed at her lovely home and greeted by her friendly cat. Neighbourhood was quit pleasant with local cafe's and shops in the area. If your traveling from Heathrow this is an easy commute...just hop on the Piccadilly line and jump on the Bakerloo line. My wife and I had an amazing time in London, thanks to Claire and spending time with my brother-in-law was a bonus.