The apartment had everything we needed and the ‘support team’ tried to help the best they could, but it was a challenging visit.
The first evening we lost power from around 6 pm through sometime the next morning. Every so often the power would flicker on and there was a loud buzzing, making it more difficult to ignore for our kids who we were trying to get to sleep. We found some candles and a solar powered light from the porch, but there were no flashlights. The ‘support team’ was nice through this experience, but ultimately not very helpful. We luckily ran into one of your neighbours who called the power company and was able to let us know what was going on.
The first night we were also unable to locate the air bed so our kids (age 3 and 6) slept on opposite ends of the couch. They had a hard time getting comfortable because the couch wasn’t wide enough. The support team was nice, but really had no idea how to help and could not reach the host. We weren’t able to find the air beds until the following evening close to bedtime. The back and forth with the support team was frustrating.
Last, and these are relatively minor — we couldn’t use the bath because the plug didn’t work and there was only one key to the apartment, which was challenging when my husband and I weren’t together.
Overall, I felt like the apartment was overpriced for the space and location. I could have overlooked that if we had a good experience, but I’d definitely not recommend the space in the future to other families.