Diane was friendly and very helpful in setting up our holiday rental. She provided an excellent fact sheet for the house and the neighborhood and we were able to access the property ourselves with a key safe and alarm. The house is well provisioned and clean - furnished as a home without the owner's character being too obtrusive. It is very close to the canal - a real attraction - if somewhat farther from Angel tube station. Although a residential guest parking permit was not included, we were able to finagle a holiday pass and parked right in front of the house. Overall the house was a fine let for a family group in a good part of London.