I got to say, even though I didn't get to meet Cameron or Jana in person, they were ALWAYS available when needed. The flat is in an AMAZING location, clean and quiet. Close to Tower Bridge, St Katharine's Dock which has restaurants and bars that are family friendly. The Shard and the Waitrose (a supermarket) really convenient if you want to make your own breakfast or prepare snacks . I was well aware of the flat being in the top floor of a building without an elevator but I didn't have big luggage so for me it wasn't a problem at all. The WiFi worked well, the flat was clean, the bed was super comfortable and big. If I ever make it back to London I wouldn't hesitate booking Cameron's place.