Alex was a really kind host and we were very glad to have such a comfortable and convenient place to sleep for the night after our flight was cancelled. Alex and Elmira were really accommodating allowing us to book very last minute. They gave us the information we needed to get a free bus to the airport for our next flight, which is right near the apartment and very frequent. The room was even stocked with tea, chocolate bars and cake! Highly recommended if you need to be close to Heathrow.