Melanie's coach house was great. She was very attentive and made sure someone was there to great us on our arrival. The neighborhood is fabulous, very safe, and only 10 minute walk from some great restaurants. The house is only about a 20 minute tube ride to most things in downtown London so not too bad. Especially when you spend the day in London it's nice to escape a little bit. The only small negative things I can say is, it can be a little bit noisy in the mornings with normal traffic and trucks etc passing nearby in the neighborhood, but I'm just a light sleeper. Also, with the bed being up in the loft, sometimes getting down the spiral staircase to the bathroom in the middle of the night can be a bit tricky. Other than that, it was a great experience, I would highly recommend it!