Nice flat, very clean and fab location.
Management company were just awful. I booked the flat first time round and they cancelled it with no reason. I tried again and they accepted it. Then I get a stream of emails telling me how good it was going to be. One of those emails told me to download an app to access the flat (really, an app). What it didn’t tell me was that I needed a code for the front door and the app was for the internal door. Well, maybe it did but I was so overwhelmed with email from them I didn’t see it. When I got there I had to ring there office because I couldn’t work out why the app didn’t open the door. The call was answered quickly but the english of the operator (sounded like a Philippine call centre) was difficult to understand. Eventually I got in.
I had asked to be let in early to the flat to drop off my luggage but that was a no as well.
Feels like profit overcame customer service on this one.
The name of the management company is Staybeyond. To be avoided.