Communication was great from the moment of making the reservation. Suraj's responses were promptly. On arrival we were greeted in a friendly yet professional manner and were shown around the place. It is good value for money and great central location. The only downfall was that the room became very cold waking us up in the middle of the night and the check out process wasn't very clear. However these could be easily dealt with if we were to stay more than 1 night. Thank you