Great apartment in a fantastic location with nice bars and restaurants nearby. 5-10 minutes from Victoria and 10-15 minutes to Westminster. Cheaper than a hotel and so much nicer. Paloma was really friendly and quick to reply by email both before and after the stay. I didn't actually meet her in the end but check in procedures were smooth and friendly, flat was clean, well laid out and comfortable. Great wifi, well equipped kitchen and comfy bed. There was street noise (mentioned in other reviews) but that's to be expected in central London. The only tiny issue was a problem with the shower head holder but as soon as I emailed Paloma to let her know she's on the case sorting it out. Great stay, very much recommend 😄👍