I really enjoyed the privacy being up on the top floor. It is a cosy room, with a great view of the city from the windows. The hot water for showering and bathing was a luxury. The main heater did not heat up in the room. However, there was an electric heater I could use which was handy for the mornings and evenings. Sylvia is aware of the problem with the main heater now so future stays should have a warm room without the need for an external heater fingers crossed. Overall I enjoyed the stay. It was for two nights. Other people staying treated the bathroom well also which was a bonus. I had the impression that Sylvia is a very understanding, and hospitable person. She really cares about meeting all of the needs of the people staying, and cares about finding that balance for all the guests. I noticed this when she was explaining about the room and the shared spaces.