Ange and Mike are very responsive and kind. Our group of three had a late flight back and they allowed for a late check out, which we really appreciated. The apartment is located in a very convenient place. Bus, tube station, Tesco, Boots are about 3-5 mins walk away. The rooms were clean and tidy and the rate was quite reasonable. I personally like their small balcony :) Have thought about staying there in the next trip with my family.