In general, we are satisfied with the house. Everything is good and as described on the web site. The location is great and easy to get around. There are two problems that dampened our enthusiasm. First, the wireless is very weak and slow and mostly wouldn't work during our stay. Second, the sink in the double room at the ground floor was not flowing well. Jon was not in London but left a phone for us to call in case of needs. We called the number but there was no response. We left a message, but no one came or responded.