The host was very responsive to communication all the way up to and during our stay. Alex greeted us and showed us where everything was and how to operate everything. He and Erica left the morning after our arrival for their own vacation, so we had the place to ourselves. When we had questions during our stay, the hosts responded right away. They’d stocked the kitchen with various breakfast foods and basics for us. Even though we experienced rail strikes and other transportation disruptions, my son and I found it easy to walk or take an Uber to the places we wanted to go—many of our plans took is to the West End/Piccadilly Circus area, which was less than a 2 hour walk from the flat. When the buses were running on schedule, they stop just steps from the flat and it’s quite easy to get where you want to go. The balcony views of the Bermondsey Spa Gardens and the Shard were a treat every time we looked outside. The building was quiet and in good repair. We had a wonderful stay!