The flat is in a good general location. Obtaining the key food the home proved not to be the easiest task with luggage and children. The building was clean, but not exclusive or renovated. It has a low income and inner city feel and appearance. The flat has many stairs in a narrow hallway. The flat was cold and has one main radiator with a few upstairs that can be plugged in when at the flat. There is one very small television in the living room. The carpet had stains and the couches were extremely uncomfortableand cheap. The kitchen was well stocked and clean but the electric tea pot had lime scale inside the water tank. The bedrooms were clean but the beds were cheap with poor linens. The pillows should be replaced. The towels were very old, the cheapest I've ever seen, and clearly rough from washing and drying. The toilet room smells like an outhouse. The shower was not large enough for an adult to turn around or bend over. There is no bathtub to wash small children and the shower would be difficult to use for children unable to bathe themselves. For our first time to London, it wasn't horrible-but-it wasn't what we expected from the pictures or for the cost that is for sure.