Katie's place was perfect, and the booking process was seamless. She was very communicative throughout, and when we had a tiny issue in the apartment, someone was available locally to help us straight away. The home is peaceful and quiet on a residential street, with easy access to small shops, pubs and restaurants, and 2 different tube lines. The whole place was spotlessly clean, and Katie went to extra trouble receiving and unpacking a grocery order for us. We loved the kitchen in particular, which is very modern with better appliances than I have in my own home! It made a perfect home away from home for exploring London in a leisurely way.