There’s a lot of hidden fees at this hotel. When you check in they “hold” a $250 damages fee that comes out of your bank. When we checked out they said it would take 5-7 business days to get back to us. It’s not a small amount so that was really annoying. Breakfast is 21 pounds each person. No type of continental available. If you do order room service there’s a 5.50P “tray charge” little things like that really stack up on the already higher nightly price. Our mattress was super old feeling, you could actually feel where someone sat on the edge of the bed for years (?). Our mini fridge was broken, they tried to fix it but it never ended up working over the 6 days we were there. The location is super far from anything besides the Tower.