This was my worst experience in almost a decade of using airbnb. Two of us booked this property for a month, on the basis the advert mentioned are two bedrooms. The second bedroom only contained a sofa bed, which was incredibly uncomfortable even for one night---not flat, and with a ridge down the middle. Had we known this in advance, we would not have considered booking the property for any price. (A footnote in the ad already mentions the third bedroom is inaccessible.) The condition of the property was also disappointing. The toilets do not work well, and eventually we stopped using one of them due to worries it would be blocked and overflow. The garden does appear to have been maintained in at least a month (now two months). The kitchen contains half-empty packets of food that appear to have been left for months.
However, the biggest issue was the hosting of the property. Rather than being run directly by a host, the property is managed by a company - www.houst.com - who did not give us a clear response to these issues for several weeks.Instead we were repeatedly told that they were communicating with the host and would get back to us. Eventually we were offered an 10% discount and apology - but only days before we were due to leave the property. Even when we faced with a blocked lavatory, we were told that we should wait for a response. I had no faith any maintenance issue, even in an emergency, would be dealt with at all promptly. In future, I will avoid any property houst.com is involved with in future.