Communication was excellent, check in was through a coded key safe and step by step photos sent through.
The area is very quiet and felt safe, there's a tube station a couple of minutes walk away, 25/30 min walk to the Thames and a Sainsburys local close by.
The room was as expected, if a little lived in, but adequate for what we needed. Having Netflix logged in was a lovely extra.
The negative was I found the bed uncomfortable, I think it could be doing with a new mattress as the springs were buldging.
I would stay again.