Boris was very welcoming even we arrived late, and help us to carry the baggage to doorstep.Studio is a bit small then our expectation.(but this is London, it probably the same in other area) Room is tidy, clean and warm. Hammersmith is very convenient to access other areas of London which is junction of major underground lines. Specially if you arrive / depart from Heathrow, only less than 45 mins by tube.