Communication with Charmaine was great, she always responded quickly. The few times I needed her help it was resolved right away.
The room is plenty of space for one person and there is enough heating when the weather was cold in the past two months. Shared spaces such as kitchen, bathroom and toilet are cleaned every week and feel comfortable.
The location is very convenient, it only takes about 5 minutes to walk to the Tube / underground station. There is also a supermarket within a 5-minute walk, and a large supermarket can be reached around 5 minutes by bus.
In terms of sightseeing, the bus can reach Wembley stadium in 10 minutes, and there is also a design's outlet for shopping.
If traveling to London, I would recommend Charmaine's Airbnb