Angel's home is very well kept, tidy and clean. The dogs are very well behaved and never disturbed.
WiFi was simply not working in the room that I was staying at, I could only use my 4G data. No shower gel or shampoo provided, which is not great if you are a traveler. To pick up a bottle of shampoo and shower gel from the supermarket only costs a couple of pounds and it's a very basic offering (and common hospitality courtesy) in every AirBnB I've stayed at before.
What was extremely disappointing was the check-out. Admittedly, I underestimated my journey to pick-up a rental car and I was an hour late (11am instead of the very early 10am). This is completely my fault. Nevertheless, what I was very disappointed by was seeing my suit-bag thrown on the floor by the door when I got back and Angel waiting there and with arms in the air giving me a very embarrassing telling-off about being late and how frustrated she was. While the delay on my part was not good, I would never expect to be treated like that for being late. At the end of the day this is a business transaction, so the worst should be having to pay extra.
Very embarrassing and something that is unfit when dealing with paying customers. I am sorry to say this Angel but I wouldn't recommend your place. Additionally, while I stayed there by myself, the price was ok. When my wife was going to join me, the price was too high. I rented a whole 1 bed apartment on AirBnB, 5 minutes from Clapham Junction for less. Where I could use the washing machine, cook and generally feel at home, rather than having to observe a long list of do's and dont's.
Not a bad place but very very disappointed with the way I was dealt with at check-out - this should never be part of a customer's experience. Even if someone is late, there are professional and appropriate ways to deal with it.