I booked this for my mom who was staying in London to visit me (her daughter) and her grandson. It was in the neighbourhood so a fantastic location relative to our flat, the grocery store, tourist sites, restaurants and Starbucks. Marius was fantastic from start to finish. Very responsive and helped me sort through booking via the app when it wasn't working at first. Then he was great at getting the keys to us so it would be ready for my mom's stay as soon as her flight landed. He even surprised us with flowers on the table to make her feel at home while visiting us. It was clean and well fit. Everything from pots and pans, refrigerator, soap, towels, washer dryer... We will definitely have her stay there again!! Only items to note are no air conditioning (which is not necessary except for a few days a year but my mom thinks of as standard, although I don't :)), and the tv was in the bedroom rather than living area (which she loved but also wanted more channels and one in reception, again not necessary ahaha). I definitely recommend this flat and will use it again for visitors in the future. Glowing remarks especially on the professionalism and service from Marius. Thank you!! Highly recommend!!