Prior to my trip to London, Donovan was very responsive and sent me detailed directions and a map to his flat. I was able to find his place without any problems. When I checked in, a friend of Donovan's was there to show me in. The room was clean, the flat was quiet at night, and Donovan provided cereal, bread, and fruit for breakfast each morning. The flat was close to all the sites and places I wanted to visit in London.