Paul is an excellent host, who was super nice and very easy to get a hold of. We had a small issue with one of the AC units, & he was there within 15 minutes to help solve it. The apt was more than enough room for us (4 adults & a toddler), the location and area are great. Apartment decor is a little dated, but we didn't care about that & didn't affect our stay at all - there are some stairs to climb to get to apt, so you should be aware of that, but again didn't bother us. The hotel across the street was also a great resource, and the staff there was excellent. They answered a couple questions for us & booked our taxi to LHR. Recommend a couple of restaurants: La Masseria (around the corner) for Breakfast (pancake with fruit=amazing), & Mayfair Chippy for Fish & Chips. YORI in Picadilly Circus for excellent Korean BBQ.