I stayed at Catia's house for 3 months because of a work experience. I found all the facilities I need to live normally during that period. My room was comfortable and usefull thanks to the kitchnette. The bathroom was little but it has all you need. And also the other rooms were ok. Catia and Jean were very nice and always available to help me, but maybe not so present at home during my stay because of work and holidays (but always available by telephone). When you stay at their home you will get in touch with all other people that live in the house like you: it is a nice way to improve your english and to know different cultures. Then, my stay at Catia's home was good at all, I cannot put 5 star because 5 star are only for my home in Italy :D!.. The place, Croydon, was ok.. maybe not the best borough of London, but neither the worst; it is about 50min/1h far from the city of London. The house position is great for connection with public transport because the tram stop is at 1 min.