This place doesn’t get the credit it deserves. This is our first ever stay in an Airbnb and it deserves well over a 5 star. We arrived early into London and Bertrand allowed us to check in at 10am rather than 2pm. Upon entering, we were greeted by Bertrand and his dog Monty. We stepped into a beautiful home and dropped off our bags and went out adventuring. Bertrand couldn’t have been more helpful with finding locations for us and providing us with leaflets and maps to find the places we needed to be. Later when we returned back, we were introduced to Howard who was equally as lovely and they both told us that they had made me a birthday cake and wrote me a card. I found this such a personal touch and the banana and pecan cake was so beautiful. Me and my partner could have not been more grateful. The room was immaculate and spacious with personal touches such as guides to the city, toiletries and our own minibar. We found that this was so much better than any hotel we have been to before and recommend these over a hotel any day. We have made friends in Bertrand, Howard and Monty and will be returning regularly :) thank you so much for making our time in London the best ever!