What an awesome place to stay! My wife and I stayed here 4 nights while we were in London. The suite is convenient to the Palace, Victoria Station, Bus lines, pubs, a Sainsbury grocery store and other important destinations.The suite was very clean and bright and the bottle of wine was a nice touch. We appreciated the hot water pot, tea, coffee, cold water and electrical adapter for our U.S. devices. A fan provided a breeze when the wind wasn't blowing. The check in and out processes are easy-peasy. Alessandro let us keep our luggage there after check out so that we could use our last few hours in London to the best advantage. Before our trip, Alessandro sent a map of the local area showing the locations of several important place. We hope to come back to London!