A very poor experience.
We arrived 15 mins before our 1500 check-in time to find the apartment in a disgusting uncleaned state. After contacting the host we were told the cleaners had been moved to another job and our check-in had been delayed. We eventually got in at 1630 which resulted in the family missing an early evening reception - a disappointing start to the London Marathon weekend. The rushed cleaning job wasn't the best !
We had a leaking radiator and kitchen kick panels which repeatedly fell away.
After raising a complaint that weekend the organisation has failed to respond to a number of requests to communicate.
Not good enough.
We will not be returning!
G