Ksenia was a great communicator! She checked to see if we made it alright. She checked in on us during our stay and made sure everything was smooth.
The location is the best! It’s close to Westfield Mall, the rail, tube, and bus! 30 minute tube ride to Central London. And about 1.5 hour tube ride to London Heathrow. Because it is close to the rail system you do hear them pass through the night and morning. So if you’re a light sleeper and very sensitive to any noises while sleeping, please keep this is mind. I slept through it fine.
During our stay, we didn’t have a microwave available for use, so we heated up food using the oven or stove.