After a change in plans I messaged June asking if we could re arrange check in time I did not see the response saying no. My friend called to say she would be arriving in 30 mins to check in and we would follow soon after, she received a rude aggressive conversation on the phone. I understand this was an inconvenience for the host but plans change and as your providing a service I was grateful you accommodated for this change. What I did not appreciate after checking in was you coming back down to the apartment after I had apologised for inconvenience we had caused you was being spoken to in a rude aggressive intimidating way, I apologised profusely and you stayed inside the apartment raising your voice and speaking in an undermining unprofessional tone. All 4 of us felt uncomfortable and on edge during the course of the stay due to the disgusting communication we received at this point. We were paying for the service that air b n b provide and you made us feel that we had to accommodate around you. Very very disappointing as the apartment is beautiful and in a brilliant location.