Paul and Victoria were very friendly and repllied promptly to any queries I had. When we arrived at the apartment Victoria made us very welcome, showing us round and explaining everything we needed to know. They lived in the building which would have been very handy had there been any issues. The apartment was very spacious and very clean, we did not have any issues or complaints at all. The apartment is in a very nice area and was perfect for our visit and would recommend it to family and friends.