Charlie was great with his communication from the start. Check in was flexible and he met us at his home to welcome us and show us round. We had one very minor issue regarding my inept use of technology 🤣 and Charlie came right back around and fixed it. The two ground floor double were perfect for us as we have a 3 year old and didn’t want any stairs etc between our bedrooms. The beds were comfy and linen clean. We had a bath to bathe our little one and the shower was great. The kitchen was full of everything you need and we both got take outs (from a huge selection opposite) and cooked (big food store opposite - very friendly and full of stuff including the Gaviscon we forgot!!) so easy with our little one. Great bus routes and underground access nearby and we used Uber too. The only minor thing is the street noise at night but that’s London!!!! All in all a great stay at Charlie’s place and we would stay again. Thank you!