It's lucky for me to meet Kenny and Zach during my first UK trip. They really provide excellent service. Everything you need they all provided，including the breakfast, slippers, towels, any shower stuff, washing clothes with machine. The room is quite clean. The flat located in excellent position，which has four undergrou ds and a big shopping mall westfield. From here，it's easy for you to explore everywhere in London. Both Kenny and Zach are warm-hearted and talkative. They provide many suggestions for the trip. You can obtain much fun from the conversation with them. You just feel as you are at home. I really appreciate their nice treatment. If I have a chance to visit London again, I will not hesitate to come back. Very recommended.