All in all, bad experience.
Edmund knew I was travelling with three children: my son, 6 years old, and my nephews, 11 and 13 years old.
The flight was late and I let him know. The border was very crowded and it took a long time, but I did not believe he needed another update as I was not aware about any errand. He actually had sent a message ("did you get lost?"), which I received only when I was in the house, then I had not answered. He looked angry when we arrived.
The house was ok, like it looked in the photoes, overall clean - but part of the sheets (the cover of the duvet and the pillowcases) did not look clean and ironed, it seemed they had been already used. Me and my 6 years old son slept on the sofa with these sheets (the one to cover the sofa was clean and ironed). The two girls slept in the big bed, which was ok.
My fault. I broke a small magnet which was barely attached to the fridge and we had some of Edmund's food we found in the house: in two days, a few cokes, two pringles and some olives. We left cornflakes, one banana, toothpaste and shampoo. I left a written message for Edmund, saying I was very sorry for the magnet and the food, as we were in urgency when we arrived late in the night then I did not manage to go to the market when I was around with the three children - my fault, I said. I asked him to let me know if I could do something. I left the house perfectly clean and in order.
As soon as we landed, I found a text message: Edmund was furious, for the food and the magnet. I said I'm sorry and asked him for the banking details. He sent them to me, asking for GBP20. I told him I will send GBP30, I'm sorry but I was in trouble and maybe this could have been kind of courtesy food and also I left some stuff as well. I made the banking transfer the same night, for GBP30.
The morning after, at 8:00am Milan time, I got another message from Edmund, angry again as the money was not yet arrived on his banking account - which is crazy as anyone knows about the banking days.
That's exactly the story.