The room was pretty much as expected, the bed was comfortable and there were some nice little touches like the tea, plastic cutlery and plastic cups & bowls. The info on local attractions was useful and there was plenty of storage. The location is excellent, close enough to walk to stuff like the Tower of London and Trafalgar Square. The tube station was nice and close, only a 5 minute walk away and so was access to National Rail. If the bathroom had been a bit better maintained, this would have been a 5 star review.