Everything was great, it's a nice apartment and looks exactly like in the pictures. We stayed here as a couple in one room and an additional person in the smaller bedroom. The communal areas are spacious and everything works well. If the weather is good then the garden is a fantastic addition. Although we didn't meet Tricia or Penny, they were very easy to communicate with and helpful all around. The only thing I would say is that the neighbours upstairs have a dog, who is rather loud barking and running around.