Lavinia went above and beyond my expectations! My arriving flight was earlier than the designated "check-in" time, but when I contacted Lavinia about this, she said that I was free to come whenever suited me, and that this was a home and not a hotel. As this was my first time travelling, I was a little apprehensive, but Lavinia made me feel at home and was there if I needed any help or had any questions. She always made sure I had enough to eat. If she had made food, she left some out for me, and she also let me use the kitchen for whatever I needed. I didn't bring the right power adaptor, but Lavinia had a few spares, which saved me from having to go out and buy one. Because of my early departing flight, Lavinia set up a ride for me to the airport. Both Lavinia and Joe were really kind and never failed to say good morning, good night, or ask me how my day was. I am a cat person, so having Tiggy around was a joy. He is very smart and sweet. All in all, I had a wonderful time, and would definitely recommend staying with Lavinia if you are visiting London!