I was very happy when Francois responded promptly about the damaged kettle and quickly ordered a replacement set. However, we had to collect it ourselves at a nearby shop which he ordered from.

One thing that made our stay bad was with regards to the toilet and lack of lifts, which was not mentioned during the booking as the apartment is on the 3rd floor. The toilet was not well drained and hence causing clogged drainage. The one biggest problem with the owner is that he agreed to get his cleaner down to check, however it did not ever happen, and he did not even update me on their plans despite informing us that he was coming in on one of the days during our stay. That made us very upset with his irresponsibility.

Spiral stairways to the attic was nice, however it was very narrow and luggages couldn't be carried up easily.