The property is exactly like the photos and very comfortable for a group of 4. The flat is on the fifth floor of the building, but there is an elevator/lift to the fourth floor, so not an issue. The bedrooms are at the level you enter and the kitchen/living area are on the upper floor.
The flat is conveniently located close to Bayswater and Queensway underground stations and lots of grocery stores/restaurants in the immediate area. I had a couple of issues in the kitchen to report to City Relay and they were quick to respond but they couldn't be resolved during my stay.