Fantastic location in Camden and beautiful apartment. Spotlessly clean and very nicely furnished/decorated. Great to have two TVs with a large range of channels.
My complaints are that, firstly, it comes with no essentials for the kitchen or washing facilities (no tea, coffee, washing machine powder). This meant I had to buy whole packs of these from the shop when I only needed a small amount, leading to waste. There was also only one toilet roll provided, which I found quite stingey! Secondly, the WiFi quality was poor. And finally, while Sarah replied promptly to messages, I did not find my interaction with her especially professional or polite. When discussing the possibility of me staying on at the apartment and check-out times, she avoided my questions. She also asked me whether I was paying for my own stay or not, which I found incredibly rude and I have no idea what the relevance of that question was!
Overall, it is really lovely apartment and I had a very comfortable stay, but providing some basic essentials would make more sense to me, and I found communication with the host a bit unprofessional.