What a great first Airbnb experience! I had been nervous to stay at a non-hotel, but those fears were immediately laid to rest! We had a but of trouble finding the place, but only because we didn't follow the directions to download City mapper! Nevertheless, Alex found us, walked us in, and gave us the lowdown on their place, the neighborhood, and London in general. He was tremendously helpful and even had a spare simcard so that we could purchase data to use while we were abroad! There's absolutely nothing I would change. 100% recommended!