I enjoyed really my stay there. Although I spent just two nights there, everything was perfect. The studio is easy to find (just a short walk from the victoria station). I didn't see Alessandro, but I hadn't any problems to get the key. There was a little safe with the key at the entrance door.
Also you have any importent furniture which you'll need for your stay there. hair dryer, towels, toaster, wardrobe,...
In addition I was welcome with a bottle of wine and some snacks in the fridge.

I just can recommend anybody who needs a little comfortable, stylisch,modern studio in a lovely neighborhood.