Nava was an amazing host! She was so accommodating around our flight times, allowing us to check into the apartment at 12pm if needed rather than the usual check in time of 2pm. There was such a homey feel to the apartment- she had all sorts of teas and coffee (instant and filter) in the kitchen for us, along with some chocolates, biscuits, herbs and spices and condiments should we wish to cook. It was like being at home. The apartment had everything we could possibly ask for- fresh towels, lots of blankets, dvd player, 2 TVs, Sky, excellent wi-fi, and Nava even left a UK mobile phone (with call credit on it) for us in case we needed to phone her. She was extremely helpful. The apartment is very spacious and for four of us on a girls weekend, we found it perfect for our trip. With High St Ken around the corner, Kensington Gardens and Hyde Park across the road and buses and tube lines that get you to central London within minutes it's the ideal location for a trip to London! We'll be back Nava- thank you!! :)