We had a great time for our first visit in London, and staying on a houseboat for the first time makes it even more special. Meg is very nice, she gave good instructions for traveling from airport before our trip, made everything ready for us and waited for us on the boat when we arrived, explain everything very clearly. It was a very chilly Spring week, but the stove makes the whole boat very warm. The location is near two underground stations. It was very nice and quite at night, it was very pleasant and special to wait up hearing and seeing the birds and swans. HIghly recommend!