We really enjoyed our stay at Susan's apartment. She was great to communicate with, thoughtful and responsible. The apartment is beautiful- clean, quiet and serene. It's close to the tube and buses and in a good neighborhood to see London from. Kitchen is well-equipped and the beds comfortable. The lift was being repaired, which she warned us about well ahead of time, but the stairs were actually quite manageable. We loved our time there and hope to stay again when we are back in London.