We used Ian's flat as our base for our 5 day London holiday. The flat looks exactly like the pictures. We stayed here with 3 children, ages 4, 3 and 1 and it was great. Ian got a travel cot for our little one with just a request. Everything worked great. After my son decided to spread the contents of my wallet all over the flat, Ian's cleaner found my driver's license and Ian and Tamsin have mailed it back to me. Thanks guys!