It's a decent place. I dealt with Liv and the maintenance man, whose name I don't know. They were both nice people. I had no contact with Max and Billie. The area is fantastic. I stayed for about a month. I liked it but there are some issues.
It's a building of short let rentals with each studio right next to every other one. The walls are paper thin so you can hear everything in the next room. So for a longer stay it's very annoying. The mattress was also really bad. The coils pushed through and I ended up sleeping on top of the duvet because it was really bad. And one last negative: the electricity is a pay as you use which means that they fill up the card when it gets low on credit. So Liv and the maintenance person would come in to make sure that there was enough credit. Since I was there for a month that was also irritating. In fact, Liv entered my studio without notification and only a quick knock when I was in bed (still adjusting to the time change). Normally people give you a 24 hour notice and ask permission. They treated this like a hotel where they could enter without notice. Again, they're nice people and there is no indication that they are dishonest, but that is not right. Oh, and the wifi was only so-so.
That's why I gave it 3 stars. For a shorter stay it would be better.