> Apartment: Definitely what you see on the listing is what you get, the apartment is clean, new, stylish...and can fit 6 to 8 guests. View from windows overlook the roads, but there are blinds/shades for privacy and it is not too noisy.
> Appliances and Supplies: Appliances, including the heaters, are all new and functioning. As for supplies, shampoo, conditioner, & shower gel were provided, including clean bed linen, towels, and clean cutlery and kitchen supplies. Free WiFi was fast, as well.
> Host: Absolutely accommodating, even before the stay. Any concerns or inquiries will be attended to within 24 hours.
> Location: The location is the BEST part -walking distance from foreign exchanges, groceries, gift/tourist shops, restaurants with different cuisines, the bus and train stations (Bayswater and Queensway), and other establishments. Including Kensington Palace Gardens/Hyde Park. Not too far from the airport, as well, really about a 45-minute drive. Best take an Uber, as the apartment is located on a side street, which cannot be entered by bus or more than one vehicle.
> Areas for Improvement:
1. Accuracy of the listing - It is specified that the apartment is on the second floor, but in reality...it is on the third, about four to five flights of stairs up. Better if the host specifies that the apartment is on a side street, not a main road/street as well.
2. Organization - Clutter in the entrance area of the building and storage room.
3. Thoughtful touches - No clear, printed instructions in the apartment on the use of the appliances and heater, no safety handles & non-slip mats in the bathrooms, and incomplete cleaning and kitchen materials. (No broom/mop, no oil for cooking, and lack of dish rags). The mirrors in the bathrooms are a bit high as well, not friendly to shorter guests.