Flat was not clean despite host taking a £10 cleaning fee. Communication was very poor. We had been given insufficient details re. address and no details re getting the keys. We had to phone 3 times in the course of an hour before we got a reply and they arranged for someone top bring the keys. This representative informed us that this was not a family home we were staying but owned by a business that rented 80 such properties.
Beds had only one thin pillow for each guest and only one chair.