Extremely rude staff!
rang reception at 11.45 requesting a later checkout she said she would get back to me but called 45 mins later at 12.30 telling me it was fine but is £30 an hour so I said no problem, at 1pm they rudely come and open the door not closing it AS IM GETTING DRESSED, constantly talking over me not giving me one chance to get a word in instead continually being aggressive towards me and clearly couldn’t understand English very well as they didn’t seem to know that they was clearly in the wrong and if I had to leave at 1 they should of told me at 12 not 12.30 that it would be okay to stay for £30 each hour after check in time but demanded so rudely that I leave at 1pm. Absolutely disgusting and unprofessional behavior! Even after I had explained to her I would be paying for late checkout and booking another room and then they think they have the right to insult a paying customer and speak to me in the manner they did and not even allow me to get dressed without my door being forced wide open by them!