Gloria is an absolutely amazing host, and makes sure that you are comfortable and settled. She is always up for a chat, and can help you with recommendations on places in and around London. The room was small, yet very comfortable and cozy. The bathroom was clean and had pretty much all the toiletries that you would need. The house is huge and is located in a beautiful, quiet and serene area of Forest Hill. The only downside is that it's a bit too far from Central London, but there are bus stops and the main Forest Hill railway station just a few minutes walking from the house.