The location is perfect, about 100 metres from the tower hill station. The rooms are spacious and neat, although I would expect a bath tub in a 5 star hotel bathroom, but there was just a shower. The robes are small but the towels were nice and big. we had a room "with a city view" which was a tree, and the shard if you craned your neck with your face pressed against the window - I would recommend requesting a room on the top floor if you want a proper view. The residents bar lounge on the top floor was soul-less, however the bar downstairs by reception was nicely done, with a warm feel and friendly staff. We ordered room serviced and the food was very good. All in all a nice stay but just some luxury details missing for me.