This was a on the day of check in booking. I needed a safe and affordable place to sleep in central London. It was generally quiet, comfortable and warm (as it was quite cold out). There was a bottle of water in the room. I was greeted by someone who I assume lived in the flat. I didn't really use the shared kitchen or bathroom, but they looked okay.
Overall this is a good place if you need a short term place to sleep whilst out and about in London. Would likely come again if I need to.