Catherine was very quick to respond to all our e-mails from the start, which was one of the reasons we chose this flat over others. The apartment is in walking distance from the tube station, supermarkets, restaurants and good highstreet stores which makes it an ideal location. The bed was extremely comfortable and we slept well after a long day in central London. We didn't get the opportunity to meet Ed but Catherine was very welcoming and made us feel at home.