I stayed here and found the room to look exactly like the photos. the room was very clean, and the flat was cleaned regularly. my party arrived at the check in time and were greeted by Joe's flatmate who left us downstairs after saying he didnt have a key to our room. we waited almost 30mins past check in time to get into our room. there are 3 other people (men) living in this appartment and it was not notified to us beforehand. Joe was very understanding of our concerns and vouched for the other tenants and instructed us to lock the door for our own security. The balcony door did not close after it was opened and had to be tied closed. the windows were broken and we were unable to get water from the host for almost 2 days. upon checkout, we were asked to stay quiet so we dont wake anyone, but the other tenants would slam doors and the doorbell would go off constantly during the night. the elevator is also temperamental. this place is good if you are only sleeping here. Joe communicated with us every step of the way, and was aware of all our concerns and did his best to make us feel comfortable. It's a 3 min walk to the underground with easy access to the rest of London