The place was very close to the station which was very easy to get around London. Also there was a Tesco closeby (less than 2 mins walk). I had a delay in flight which Vaida accommodated to ensure we got in okay. We never met her but check in was easy. Although there is a sofa bed, it is rather small and can’t accommodate 2 people on it. The beds were not the most comfortable. Overall, we had a pleasant stay. The place was very clean, strategically located and close to amenities.