The flats and other flats run by the same individuals had bed big problem and infestation, major internet issue- no wifi here - the owner kept said the internet issue was out of their control, the owner opened our door randomly on her own without our permission. On another occasion a random bed bug inspection was conducted. The dishwasher was very dirty and smelled, the walls are dirty, the dishes and cups in cupboards were wet and dirty. The owner ignored all our issues, and offered no reimbursement.