Lauren was a very responsive host and attended quickly to our enquiries and requests. The apartment is compact and convenient as it is close to the tube and supermarkets. It has most amenities except a dishwasher and toiletries are not provided. Can get a bit cosy with 5 people, and ventilation and heat can be an issue especially in the back room in the height of summer, although fans were provided. The only 2 windows are in the front room. We kept them closed at night for security reasons as apartment is on the first floor and windows face quite busy Old Street.