Friendly and fuss-free! I stayed for 5 night with my boyfriend (Mike) and found Joel place very homey and convenient. We arrived earlier than expected, We were welcomed to our room and a tour of the shared space, and introduced to Prince (The cat) By the lovely Host Joel. Overall, it's a very good choice for a stay in London, with the most flexible check in/check out time you can have for a place with very close distance to Public transport.