Excellent location. Getting the keys at the self check in from the safe was very difficult for me, and I would of been really stuck if my Dad did not accompany me and was able to figure out how to open the safe. Otherwise the apartment is very clean, the shower is excellent, the kitchen is good (although the oven takes a college degree how to figure it out). I slept very well. the place is quiet and comfy. The communal stairs (no lift)) are a bit steep so be prepared if you have lots of luggage. Would I stay again? Yes I would. Its a great base to explore the City of London and walking along the river Thames. Although communication with Executive Rooms was very formal and impersonal, they did provide almost all the info I needed for a successful stay and check out