Lotte is a super host. She absolutely went out of her way to make our stay the best. I mistakenly booked our 9 day stay one day early. She was very gracious to give us an immediate refund for the extra day without penalty even though I don’t think she was obligated to.
Since our flight arrived early at 7:40 am, Lotte agreed to meet is at the apartment well before check in to allow us to drop off our luggage. She couldn’t have been more accommodating. She is the best.
George Crosby