Location is everything here - if you want to be right in the middle of Covent Garden and around the corner from the tube, you’ve got it. Communication and check in were great as well. We were provided milk, fruit and cereal as well as coffee and tea, which were all unexpected and appreciated.
We were a family of three (me, husband and 11 yr old son) and though there were two sleeping spaces, this flat is best suited for a couple only. We had limited space for luggage so the floor was difficult to walk on given bags and clothes were always in the way. The bed felt like a futon covered in a sheet and between that and the rock hard IKEA fold out, sleeping was nonexistent.
I would recommend this flat for a younger couple and/or people traveling light who want to be in the middle of the excitement. We absolutely loved the location and convenience but wouldn’t book again if traveling as a family.