The communication received before and during to solve a couple of issues were superb as was the check in and check out information shared with us.
The location is superb and literally a stones throw from Kingscross so you really cant go wrong. The main entrance isn't very elegant or welcoming but fit for purpose and secure. There are a lot of steps up to and inside the apartment so not one for anyone struggling to do a lot of steps.
We had a couple of niggle maintenance and welcome issues which we messaged and advised off. These are to be expected in a busy accommodation but they were dealt with very professionally and quickly.
The apartment is comfy, affordable with a superb location and sleep 5 comfortable with large double bedrooms with extra guests in the lounge space on a sofa bed. We loved our stay and would definitely return the next time we're in London.