I spent 7 nights at Joys place and had a very positive experience overall. The room and bathroom were immaculately clean, and Joy was quick to respond to queries (she even allowed me to stay an extra night on very short notice). She was flexible on check-in/out times, allowing me to collect the key at 8.30am on a Sunday morning, and to move my stuff out at around 8pm in the evening. Admittedly, I didn't spend a lot of time at Joy's place during the day but in the time that I spent with her she was very sweet and friendly.