When I initially booked, I forgot to tell him that there were 5 of us, so when he messaged me, I informed him and he said it was okay. On the day we arrived, it was in a sketchy neighborhood. Confusing to get to. However, it was super close to kings cross station. When we got there, he only had one towel. When I called for more, he gave me a hard time and said I had to pay him more because there were 5 of us and I never told him. However, that was completely untrue. After telling him numerous times that he said it was okay, he would not let me talk. Then finally said he would send someone with towels. I don't think I'd stay here ever again. Definitely don't stay here alone. It's sketchy.