My daughter and I stayed here at Gary and Irina's place for almost 2 weeks. It was sparkling clean and very comfortable. Directions and check in instructions were very clear. Excellent amenities. The kitchen saved us a lot of money on meals and the grocery store is only a short walk away. The train station is about a 10 minute walk or you can take the bus which is right outside the door. To get downtown London it takes about 20 - 30 minutes. The laundry is right there and always available and you prefer to air dry your clothes there is a clothes line. They even provided a drying rack for the room and I didn't have to ask. We had a small issue with our shower door and after one email it was fixed. I can't say enough. Thanks again Gary and Irina!