I really appreciated that Rachel communicated with us before our stay. Check in is at 4pm but she let us know that we could leave our bags at the flat if we were to arrive early. Rachel's flat was very clean & tidy and also very cozy. Rachel's roommate, Alexa, gave us a warm welcome when we checked in and she was accommodating, even when we were a bit late than when we said we would be because of our delayed train. The bedroom was bigger than I thought it would be which is always nice. The neighborhood is quiet and safe, and in a great location. Overall we enjoyed our stay in London! Thanks Rachel & Alexa!