We stayed in Surbiton/London for ten days during our son's half term.
The penthouse is in an ideal location with easy transport from Surbiton station (ten minutes walk ) directly into London and with a bus stop outside the door with routes to Kingston, Hampton Court and the river and in the other direction to Tolworth.
The penthouse is lovely and with an open to the sky internal garden. This lets in plenty of light, provides a great place for a cup of coffee, glass of wine and breakfast. Thick curtains provide insulation when the weather is cold and keep the daylight out when you don't want it in the early morning. Shrubs and potted plants. Sliding doors ensure no water creeps into the apartment itself.
The bedrooms are well sized, with plenty of storage, and very comfortable bedding.
The kitchen is very well equipped with a good sized dining table/area which adjoins an open plan lounge
Digitally controlled heating system and AC for the summer months. Good WiFi.
All in all a very relaxing place to stay with a home from home feeling and worth the climb up to the third floor. Lots of nice paintings and pictures, coffee table reading material and cook books which we enjoyed.
Carol was out of the country at the time we stayed but she was very responsive with advice and responding to our questions.
Recommended.