Billie is a great communicator, everything was clear and prompt, they were kind enough to offer an early checkin and luggage storage. The place is very easy to find and in a good location, many places to visit, shops and restaurants of all choices. Notting Hill Gate station within 5 minutes of walking was a great advantage. Place was rather tidy although it could use a bit of maintanance - radiator in bathroom is hanging off a wall a bit and the microwave was not heating up the food. Also there is too much noise from the neighboring studios which startled me everytime someone went through the door in the next room-felt like they were coming to ours. But this is nothing new that wasn’t already mentioned in previous reviews.
This place is great for shorter stays and I would come again.