We - me and my family - spent one week in Tom's flat. It's a very warm, welcoming and clean place with a lot of books :) and nice pictures/ souvenirs from all over the world in a very good and secure area of London. It was so easy to feel like home. There is a bakery and also some other grocery stores near the flat. Also the transport to the city was no problem. The communication with Tom was always very good, he answers very quickly and is also very responsive. We were happy to have chosen this flat and would definitely choose it again.