Communication with Daniel was great, very clear directions and quite easy to reach, as the bus stop is just across the street. The room is a bit noisy, as it is on a main road, but not too bad and if you are tired after a day in London you'll sleep very well.
Room and bathroom were clean, we even had a bottle of water on arrival. My only suggestion: some disposable slippers in the room.
I would book again the room.