The apartment was great and we simply loved it. We were welcomed on time and got the apartment very clean and well-staffed with almost all you need for the use. All the appliances are in very good shape and the apartment is well kept. It is in a good and nice neighborhood and there is a very nice private garden to be used. It is near by a Texco supermarket to buy all your groceries. The Tube is only 2-3 min. walk. Eric was very responding and even though he was away for vacation he kept asking if everything is ok but frankly it was all so good that we did not need his help while we stayed. We will miss London and the apartment.