Vicky was extremely welcoming, from her excellent, clear directions to how to get to her home, to the fantastic breakfast in the mornings. Her home is a gorgeous space in a quiet neighborhood, and the room and private bath (such a luxury!) are comfortable, impeccably clean, and generally lovely. Vicky was wonderful about being there to welcome us and show us around the home. She was also very generous with her time, making my mum feel at ease her first time abroad and helping us arrange a taxi. I can't imagine a better experience. When I'm lucky enough to return to London, this will be my go-to.