I’ll start by saying the location of the flat is great, just behind Notting Hill Gate tube, with easy access to everywhere we wanted to go. It is also surprisingly quiet. The decor and interior is fine, nothing at all fancy, and what you’d expect from an apartment that is obviously lived in too.
I struggled with the communication with Sara, who didn’t tell me the check in information until the night before (with a lot of chasing!). I don’t know how the set up works, but I had to arrange to meet another person at the flat to get the keys, and the same for departure. Although this is a little annoying as can’t be so free and easy, this would be fine, if I had known about it! It created stress for me which I didn’t need for a little holiday to london.