The Hosts were great at communicating with you before check in and if you needed assistance. The location was fantastic to access the Underground and the parks nearby.
However there were frustrations.
Checking-in was difficult with little explanation of where the access point to our studio was and the added confusion of using a wireless key app. The app (Vekio) was useful when WiFi was available but unfortunately it was not for stretches of our stay, making accessing the building impossible without connecting with to use the app. As travelers from outside the country we try not to take on the data costs when possible.