location is superb. in a nice area of kensington. a brief walk to metro station. dozens amenities around, restaurant, supermarket, etc.
we had everything we need in the house. but 2-3 things missing, yet nothing essential, e.g trash bin, hair dryer. i understand this is a new listing. they sent hair dryer quickly to us. we didnt bother ourselves to contact them on trash bin, and just put garbage in the plastic bags.
communication is good, but when we called it was not Caty behind the number. no issue, he is nice person .
furniture and design is ok, nothing special or fancy, but all is good and neat and working well.
two things that a bit annoyed us. wifi connection is bad, really bad, hit and miss. we could not find where the router, my son said it might be shared with the neighbor? luckily we had local phone number. secondly, the water pump is automatically activated when someone flush toilet or use tap water (?), it is quite noisy, and can be irritating at night/sleeping time.