The apartment I stayed in was a replacement to the one I booked due to a leak problem that happen. Thomas informed me about the situation and provided a replacement in the same building that I was very satisfied with. The apartment was very clean, spacious and comfortable. I was accompanied with my family. They did enjoy the stay and the location was very convenient. I highly recommend Thomas. He always respond to my questions, was there to hand the keys, and did help me with the luggage. He did offer a compensation for the situation, I was so satisfied with the replacement that I did not need to accept a compensation. Thanks Thomas, and look forward to staying again in one of your apartments.