Nice spot, clean, well decorated. Had a series of unfortunate events that were not Richard's fault (elevators not working, lock to building door broken, etc.). Only problem was that we took issue with was no hot water and being asked to pull out shelves to fix the water heater ourselves with no offer to refund the day without hot water or the hassle of pulling out shelves of storage and fix a water heater. Even with detailed instructions it was an uncomfortable situation to be in.