Good, precise communication. Clean flat, beds fine, well disposed rooms.
Flat facing north, which is good because 1) you get an AMAZING view of all the great Southwark and City buildings 2) only the living room gets a little hot and only in the morning.
The location is really perfect for getting to all the more touristic areas fast by tube, bus or even walking. Don't be put off by the awful Elephant & Castle Shopping Center Area; Tesco is great for shopping food, and a walk in any direction will bring you to nicer areas in a couple of minutes;)