The location is wonderful, in a beautiful, cute, quiet, neighborhood, close to restaurants, stores AND 1 block from the Swiss Cottage tube. (20 minutes to the National Theater!). And live theater (Hampstead) is also a block away. Gabriela was easy to communicate with and very responsive to any concerns.She provided many resources, including lots of big, fluffy towels and information and books about London. It is a large comfortable flat with a large kitchen and lovely back yard. The label baby friendly is very accurate as there are toys and other family items around the flat. People traveling with children would very much appreciate this, to some others this may seem as clutter.