Irina was very helpful and friendly. The check-in and check out were super easy and totally autonomous which gave us a lot of freedom. The accomodation was very nice and we loved the location (between Goodge Street, Warren Street, Euston Square and Tottenham Court Road stations, it was very easy to use the tube and move around). The neighborhood is also quite nice and we highly appreciated the different cafés serving british breakfast (like le pain quotidien right next to Goodge Street station).
Overall, the accomodation is amazing for a short stay.