Jason and his mom were very accommodating and warm. The place is cozy, a fine size for our family of 3. We had some issues with the showerhead (water pressure and heat), but it wasn't a big problem as long as none of us were taking ridiculously long showers. Both my parents unfortunately caught a cold during our stay, so it would have been more convenient if a tissue box or additional toilet paper rolls were available to us immediately in our room. It would have also been nice to have larger bottles of shampoo, conditioner, and body wash available in the bathroom; we were given travel size conditioners and one-use shampoo packs to start.
Jason was very helpful and accessible through Airbnb messages when we needed something. He let us borrow his computer to make a phone call as well.
The location is conveniently located next to the North Ealing subway station (~30 min to central London). The Piccadilly line stops at several major tourist attractions, making up for the commute time. The location also has several small markets just a block away, convenient for water and quick breakfast foods.
All in all, an easygoing, cozy place to stay if you're looking to visit London.