Very nice and clean house in a quiet residential neighbourhood. Gail's sister, Carol, was there to welcome us when we arrived on Monday morning, letting us drop off the luggage and giving us the keys even if the house was not ready yet as we arrived earlier than expected and the previous hosts just left. Gail sent us a lot of information about the house, the neighbourhood and the city, we had everything we needed. We were six including two children and there was enough room for everybody. We used a lot the kitchen as we cooked our own meals and there was everything you could need to do so. She also left us some food for breakfast. Transport to central London was easy both via trains or buses. I would recommend this house for families looking for a quiet neighbourhood but close enough to central London to enjoy fully the city.