Visible dirt on the floor, crumbs in the bed, broken tiles in the bathroom, and a toilet seat duct-taped to the toilet. This room was dirty and hot in the summer weather and a fan was not provided. Check-in was to a totally dark house opened by a child, where minimal communication occurred and fans and assistance were not offered to us. Good location for Heathrow, but expect to spend at least 15 GBP for taxi/ Uber