The location of this flat in London is excellent--such a great neighborhood and close to touristy things without being in a "tourist" location. Host was very accommodating to let us drop our bags off early after arriving early in the morning after an overnight flight. Dryer in the combination washer/dryer in the kitchen did not work, which was a real problem for us after British Airways lost our luggage. But the host reimbursed us for our laundry expenses, which was much appreciated. The flat is smaller than it appears in the photos and the water pressure in the shower is extremely low. But, again, the location in London and the otherwise comfort of the accommodations made it worth it.