Another review described this place as rough around the edges but still good, and that’s probably what I would say too. Sometimes it was hard to get a water temperature that was warm but not too hot, the wifi seemed a bit slow at times, and sometimes towels didn’t dry very well in the shower room (although it does do better if you just leave the window open). However, none of those minor things would keep me from staying again because the pros definitely outweighed the cons. The location was great, and Claudia was extremely responsive, which is very important. I stayed here during my process of moving to London, and I already miss the location so much! The flat had everything we needed, and it was a cozy stay. My dad and I both found our beds to be quite comfortable. Of course the view was nice too! There are always going to be things that are different from what you are used to when in a new place, but I was able to get used to anything that was different.
I didn’t have time to leave my suggestions for other guests in Claudia’s booklet, so I’ll do that here. I would recommend Cubana as other reviews have as well. We also enjoyed Balance (breakfast foods, sandwiches, salads, etc. but I really liked the baked goods too) and Candiero (gelato) on Lower Marsh. There’s a cool tunnel for legal graffiti nearby (on Google Maps, either called The Graffiti Tunnel or The Vaults London) with an entrance off of Lower Marsh. There’s also a cool cafe, Draughts, with an entrance inside the tunnel. There are several chains for Neapolitan (Naples-style) pizza within a short walk, which is the best kind of pizza, so I would recommend that especially for takeaway if you ever need something casual or quick but not fast food and like pizza!