Be very careful about booking with this host: they're extremely rude and unprofessional. I was left waiting for 2 hours in the cold. I'm no longer using Airbnb because of Laura's lack of professionalism left me in an unsafe situation. She didnt respond to my phone and left passive aggressive messages claiming I was late when I was waiting outside her home.
This was a reminder of how Londoners are so consumed with their own lives they don't have interest in anything else except money. Laura has no knack for hospitality and is more concerned with getting money from Airbnb with no ability to customer service/human kindness.