I booked the accommodation for my parents, they don't speak English and are not very familiar with London as it was their first time to visit us. Matt was immediately available, before making the reservation he gave us the opportunity to see the apartment without obligation, we greatly appreciated this gesture, throughout the stay he was kind and discreet with my parents, we were able to take advantage of the spaces common for cooking and dinner also my wife and I. My father and mother felt at home despite it being their first experience not only in London, but with Airbnb, and all this thanks to the exquisite availability of the highly recommended host.
I think I will book from him again whenever my parents come to visit.