We thoroughly enjoyed this home away from home. Our hostess was so friendly and warm and greeted us at the front door of the building and even helped us up with our luggage. So pleased to have the use of a lift for this purpose, otherwise the stairs were no problem. We were given a tour of the flat and shown how everything worked (not being UK residents!). Everything was extremely clean and found as described and pictured. Huge amount of clothes storage in the bedroom! There was a welcome basket of healthful food as well as things you might not expect, such as cooking ingredients and laundry detergent (seriously), books on London attractions and transit info. TV and WiFi connections worked well. The flat is located in a beautiful, vibrant area with lots of green space nearby and many great attractions and local pubs (with interesting history), not to mention plenty of other restaurant choices, all within walking distance. Granted it's on a very busy street, so traffic noises will be present. Our hostess made it clear she was always available and even texted us to make sure everything was going well, but otherwise left us alone. We would not hesitate to book here again!