The apartment looks great in photos, but the experience was not great for me. First, this is the first time in an Airbnb that I have to go some blocks away to collect and return the keys at a convenience store. This has nothing to do with my time of arrival, as this is the regular practice.
Second, once I entered into the apartment I had to figure out how everything worked as there was no manual of the house.
It was really cold inside and I could not start the heater. I lost my cell phone and could not connect from my computer to get assistance, since the password was only available through the App -If only there had been a sign with the WiFi network and password...-. I did not bring shampoo and conditioner, as the ad description mentions Aésop shampoo and Aésop conditioner, but there were only leftovers from other brands that the previous visitors left behind.