I had to check in later than planned due to flight delays and Sarah was so lovely during the whole situation: quick replies, helpful, and understanding. During planning phase of my visit and my actual stay in London, Sarah was always very quick to reply and always kind.
The accomodation is exactly as described and the bed is comfy. It was great to have the privacy and comfort of an actual bedroom, for the same cost as an uncomfortable bed in a communal room in a hostle.
The location is great because it's next to a busstop and near an overground station.
I had an amazing time in London and Sarah's hospitality definitely played a big part in that.