Absolutely loved this place. Our two daughters, 10 and 12 years old actually wanted to move in, they liked it so much! It will definitely be our first choice on our next visit to London. Unfortunately, we didn't get a chance to meet Wayne, but he was regularly in touch by email before our arrival and gave clear instructions on how to get to the apartment from the airport and how to access it. We also found the folder with his advice on where to eat and what to do very helpful! Great location and really great neighbourhood with lots of nice restaurants nearby. Everything was perfect about our stay here -- not even the noise of the planes in the morning would change our minds that this is truly a fab flat! The pictures don't lie for this one, thanks, Wayne!