Lakshmi is a very caring and thoughtful host who really looks out for her guests. Her flat is an great location and is really good value for central London. I'd highly recommend checking out Lamb's Conduit Street a few minutes away. Another perk is having access to the reception desk. Alex was great to chat with and was eager to help with any of our needs. The only thing of concern is that the washroom is a little small so if you are significantly larger than the average human, I'd beware. Otherwise the flat is clean, comfortable and the main bedroom is pretty spacious for London standards.