We arrived at the flat to find that another group had taken our key and accessed the property, locking us out. This was made possible because the key to the property hangs on an unlocked board with lots of other keys to various different properties, leaving lots of room for room mix ups or break-ins. We called June to tell her we were locked out, she said she would look into it but then refused to answer her phone for around an hour and a half, leaving us sat on the street with no idea whether we should be looking for a hotel room or not. We eventually got in, but the group that we had to move out returned at 1am, high as kites and banging on the door wondering why all their things were in the corridor. It was a difficult situation, and this teamed with the hour and a half of being locked out with bad communication means we really wish we hadn’t booked this place. To top it all off, the apartment needs some work, the kitchen sink tap fitting is loose and coming away from the base of the sink and the loo flush system constantly trickles making it sound like the shower is always running. The only good think is that the building manager was very nice, but unfortunately, June the owner was a nightmare to deal with.