The location can’t be beat. The flat was clean with modern decor, tons of natural light, and a comfy bed. The size of the flat was a bit smaller than I was expecting and we had maybe 5 minutes of lukewarm water before it turned freezing cold. The hairdryer shorted out on me the first day after about 2 minutes of use BUT the host was very responsive in getting a new dryer to me quickly. Things will go wrong but kindness and quickness really made all the difference. We had a great time in London and enjoyed the stay overall.