We absolutely loved our stay! The room was private on the top floor with a separate bathroom only for our use. Everything was so clean and beautifully arranged. She helped us out with how to reach the place and even accommodated our late check-in (we reached around 12:30 in the night)! And what's more amazing is the little things she kept available around the room, from an amazingly stacked fridge, to lots of breakfast items, chocolates and what not! We loved our stay and if we happen to visit London again (which we surely will!) we would definitely love to stay here again! <3