I want to start by saying the location was fantastic and the service provided by Emily cannot be faulted. It was easy to find & check in following Emily’s instructions using the lockbox. The flat was well stocked with the essentials such as clean towels, soap, toilet paper, washing up, kitchen utensils & appliances. The only thing we missed during our stay was a bread knife but we made do. It was lovely to see we had everything we would need during our stay!
Unfortunately we were let down for a few reasons… the bed was not the sturdiest for sitting in and watching some TV between our plans and honestly we were worried we’d break it! Possibly because the headboard is quite thin & not sat up against the wall. It was fine in the end but we did worry. It was not the only thing not quite right as the extractor controls fell out when you were turning it on/off & the tap would wobble around when used.
Neither of us had good 3 mobile signal at the flat and relied on the WiFi which was shared and really was not ideal if you had to work or wanted to stream anything.. this was fine, were not there to lounge about but it was something we hoped to do each morning with our breakfast before we headed out!
The biggest let down for us unfortunately was the bathroom which was not much taller than me and would not allow anyone over 6ft to stand. I think this should had been mentioned in the description and would of lead me to go elsewhere. My partner is 6ft4 so the king bed was ideal but not if he can’t fit in the bathroom comfortably… we were again let down when we realised both the floor lamp & bedside table lamp were not working, possibly we didn’t know how to turn them on, but there were no instructions and the simple “is it plugged in & switched on at both the light and wall” didn’t get us a working light. We were only there for 2 full days so we didn’t enquire to resolve this and I’m sure it would of been fixed but it would be good if this was checked prior to the guests arrival. But also if they are working and there is just a magical way to turn them on some instructions to follow.
All in all, we had a nice stay and it worked for our plans, but I think some care needs to be put in to repair the parts that let down it’s beautiful renovation along with checking everything works prior to arrival. That, along with updating the description for the bathroom for those tall customers.