We reported that the toilet seat was broken on our first few days and Carla responded that she will get it fixed within next day or two. The repair man came assuming there was a new one to install. She said she ordered one from Amazon and it was delivered next door but repair man didn’t find. So he had to get it from Wilko. (And then few days later, the flower shop next door passed me the Amazon order).
And the thermostat didn’t work. I sent Carla a photo of the thermostat that it was not working. She never responded to my message.
Best thing about this flat is it’s location. 2 min from Fulham Broadway.