From the minute we booked Parul was in communication with us, asking if we required any help with transport arrangements or anything else and if we had any allergy requirements for the apartment. We were arriving before check-in and Parul allowed us to drop our bags in order for us to travel to Royal Ascot without rush and in a relaxed manner.
Parul was on hand to greet us at the arranged time and she couldn't have been more helpful on our arrival with a nice hot cup of coffee.
After Ascot, we were attending the O2 Arena for the Queen & Adam Lambert concert and the apartment is in the perfect location for this venue, being only a short 12 minute walk.
Parul greeted us after the show and asked if we had any requirements prior to our early morning departure, and then messaged to check we had arrived home safely.
A truly first class host in a top class apartment.