The standard of the building certainly isn’t what I expected from Blueground. Walking into a dim building with the stench all throughout the corridors and tenants leaving shoes, bikes, and scooters out, making it difficult to haul luggage through the hallway was just the beginning of it all.
Going into the apartment was another ordeal. The smell of sewage coming from the bathroom pipes filling the apartment with a horrible odor wasn’t the kind of welcoming I’ve expected.
The bird droppings outside the window was also a major inconvenience when I had to open the window to let the air in. I had bird feathers and dry poop flying in. When I asked to have a team to come and clean, they came and removed the spikes (which prevents the birds from coming close to the window) and placed all the dirt in a paper bag and left it sitting in the kitchen.
When they came to fix the sewage problem, they poured a solution which smelled like pesticide, a smell which kept me up all night. When I complained, the host told me to water it down until the smell stops, which meant I needed to keep the water running for too long, and that doesn’t make sense.
The neighborhood was falsely advertised, as they mentioned it was near portobello road, a lovely neighborhood. Instead, I stayed at a quiet suburban neighborhood that’s a good 20-30 minute walk to portobello road and the livelihood of Notting Hill.
I must say, that as someone who’s viewed Blueground to be a trustworthy company, I have completely lost interest in staying at any of their properties around the world.
I hope this message be taken into serious consideration.