Lotte is so lovely! The apartment is simple and functional yet stylishly designed, loved the cute little stairs down to the bathroom. Plenty of natural light, and a sweet view from the bedroom to a garden behind. Location was perfect for the event I was in London for, so was in and out a lot and didn't need to use the kitchen at all, but the bed is super comfy, communication with Lotte was fast and easy and would definitely love to stay there again.