Z greeted us early on the day of our check in and had the room ready a few hours before we were even supposed to be able to check in. She showed us the space and gave us a few recommendations of things to check out in the area. She was extremely helpful and I knew that she would be available to us throughout our stay for any questions or concerns. The space is beautiful and even during the rare heat wave that we experienced while in London, it was relatively cool without A/C. Breakfast was punctual and personal each morning and was definitely the highlight of our stay. This is by far the most organized and well kept room I have stayed in thus far through Airbnb. Thanks again!