The good: Great location. Steps from the South Kensington tube station, restaurants and museums. The bad: entrance way strewn with litter, terrible smell in the hallway, carpets in apartment in desperate need of cleaning and walls could be repainted. Pictures show a pristine apartment - it's not. Only two small towels provided (plus two hand towels), no way to prop open the bedroom window (had to use the dish drying rack). Communication was poor - had to reach out myself less than 24 hours before checkin time to find out how to access the unit. Description says access is by lockbox but had to schedule a time with owner's rep. Not convenient. Would not stay here again, particularly for the cost.