Vanessa, and her helper Christina, were very good with communication and were very helpful to us, especially when I booked the wrong dates and had them waiting up for me the night before we were to actually get in! The apartment's location is fantastic in terms of being able to walk to all the tourist attractions, which we did. It is very walk-able to the major areas you'd want to see as a first time visitor to London! We didn't use the tube once - quite amazing given the size of London!

The apartment was exactly as pictured. It is in a "business-y" area of the city, but if you are there to sight see, then I think it is great for first-time visitors. And the recommendation for fish n' chips at the White Swan around the corner form the flat was spot on!

I liked how they provided a ton of guidebooks on London and recommendations, and that the apartment also has many toiletries! It is helpful to have shampoo, conditioner, soap, first aid kits, etc there so you are not running out to drug stores in emergencies. The closet space was also very large and the space of the living room helpful as well! Definitely made the stay easier!

I really fell in love with London and know the apartment aided in that!