It is a lovely apartment, and Owen is easy to reach by phone and cooperative. When we asked him about receiving a mailed package, he offered to have it sent to his address which turned out not to be necessary. He also offered to ask his dad to find the instructions for the clothes washer, but it occurred to us we could find them online which worked out well.
However I understand why the other reviewer felt it necessary to clean the apartment. Although the interior of the flat is clean and appears similar to the photos, the foyer of this three apt. building and the outside porch and short walkway are filthy. The foyer's floor had not been swept in for so long, you can see the dirt on top. Bits of paper, some kind of scap pole and two pairs of shoes were also on the floor. The walkway leading up to the front door was worse with old cat or dog poo and other debris littering the walkway. The front yards of the other houses are carefully tended, and we felt bad for them that this yard and exterior are so neglected.
We were also disappointed that the time it took to get to the museums and other sights took from an hour to an hour and a half. There are two different tubes that you can catch but it didn't matter which one we took. Restaurants and grocers are about a 15-20 minute steep uphill walk away, but it's a lovely shopping area with nice restaurants. Overall, although the apartment is great, its inconvenient location and grimy building are not.