Our stay here was a bit of a mixed bag. Let me start with the good: the apartment is as lovely as it looks in the pictures. Wonderfully decorated, nicely spaced out and airy, comfortable furniture and with the addition of the wifi, Apple TV etc. it could have been a very enjoyable stay. Unfortunately there were some issues with communication which caused confusion and really put a damper on our stay.

Prior to arrival I messaged Anthony to ensure two things, that an early check in would be made possible and that safe and secure parking would be readily available 24/7. He assured us of both and we went ahead with the booking. Upon arrival Anthony was not present but left instructions on where to find the keys and gave us a number of someone from his "team" to contact should any issues arise - the number didn't work. We also couldn't find a space to park - when assured there would be a safe place we assumed it meant a residents' car park but instead there was only on-street parking, all of which was by resident permit only. When Anthony responded to our messages he informed us that there was some kind of issue (without elaborating) and asked us to use a website to find a place to park and he'd refund us. Obviously this had us frazzled. We were in town for an engagement that same day and were planning on setting our car down as soon as we arrived, getting changed and setting off right away by tube. Instead we had to park down the road and haul all our baggage up to the flat. For the next day Anthony told us where there was free parking and we found it down at the bottom of the next road down. Not what we expected when we asked for safe, secure parking!

When we walked in the house everything looked good until we walked into the bedroom and found the bed unmade - not messy per se, but the mattress was bare and showing stains, the duvet and pillows without cover. I found a wrinkled mattress cover and two pillowcases in a draw but that was it. The wardrobe was also full of personal artefacts with no space for us to hang our own clothes.

I mean, generally speaking it could have been a really nice stay but mostly the issue with the parking is what left us stressed out the most. It is a nice flat, there was hot water when we needed it and towels aplenty, the sofa was comfy and entertainment great, but the service left a lot to be desired. There's also the fact that the apartment is a good 10min uber away from the nearest tube (our preferred method of transport) and the parking problem means i wouldn't really consider staying here again. However someone else might feel quite happy and at home so read everything and come to your own conclusion.