The area was great (around a 10 minute walk to the overground station if you wanted to travel to kew garden or somewhere else nearby) and check-in was really easy and contactless (Ben was sure to send a very specific step-by-step). Ben was a informative host and responded back very quickly. The room was really nice and clean, the bed also being really comfortable and quite big, and there were plenty of plugs; Decoration was nice and minimalistic. In general, the whole place being really comfortable.