Tina apartment looked just like the photos. She was easy to communicate with and very friendly in person. It's great that the apartment has a washer and dryer, is a short walk to the tube, and is spacious. It was a great deal for a last minute booking too. The only con is I would have liked to be able to use the fireplace. The fireplace is listed as an amenity, but it's not usable. It was actually one of the main reason I booked this apartment. I was really looking forward to a cozy fire.