The one thing other reviews don't quite seem to capture is just how nice the back garden experience can be. Eleanor's windows slide away and give you complete access to the lush garden. It is nicely lit and is particularly lovely before the dawn or after the sun has set. The home is very comfortable and good for a family of four (although the bunk beds are best for kids who aren't too tall - and if your kids are very young, be aware that there are stairs that don't have a railing). One of our favorite things was the bedding in the master bedroom - four great pillows and a comfy duvet (kind of a rare find in our Airbnb experiences). Finally, as others have said, Eleanor was incredibly responsive and helpful.