Edward's apartment/flat felt like "home." It's quiet, very comfortable, fabulously close to a great Underground stop (South Kensington), big refrigerator, excellent washer/dryer, spotlessly clean with plenty of clean towels always available. The bed is super-comfortable. Tiny quibbles: the bathroom sink is tiny and there is no electrical outlet in the bathroom. Also, the flat in two stories up with no elevator. It's an easy two flights up and down on an exterior staircase, but if this is a health issue, better to know it in advance. All in all, a marvelous experience. Hayley, who services the flat when Edward is not in town, is absolutely first-rate and does a great job.