The accommodation itself was nice. The apartment was clean and well maintained. The location was good and we were greeted by a friendly face. It was unfortunate that when we arrived there was no hot water or heating. Alex and crew tried hard to fix these issues but after 24 hours without success we needed to find alternative accommodation. We were travelling with a sick father in the middle of a Pandemic and could not risk a second night without hot water or heating. Also having 3 or 4 repairmen trudging through the house on the second day was very awkward and not great when trying to avoid Covid-19. Alex did offer alternative arrangements for the second night, however the inconvenience of repacking/unpacking to stay somewhere for a single night was too much for us. We thank them for their efforts but were ultimately disappointed. The apartment also had no TV which we found strange and would’ve been useful in the situation.