The apartment is very cosy and charming, and has everything that a family with two children needs. It has a family spirit :-) The rooms correspond with the pictures. The beds are great, we slept very well! Louisas place is not in the centre of London, but it's well located: there are several buses to the centre that stop right in front of the apartment all the time. During the ride (on double-deck buses = fun for kids!) to the centre you can discover certain parts of London that you may not be visiting otherwise. The check in and check out went very good, and Louisa was available all the time for help when needed. My husband and I and our two children (9 and 11 yo) had a most wonderful time visiting London!! We would like to thank this great host and recommend the place to each family with (little) kids!