The room looks exactly like on the pictures. It´s very clean, spacious and chic. My room had its own balcony to have breakfast on which is a really lovely detail. There's a bathroom and also an extra Guest Toilet in the apartment. The kitchen is fully stocked with any equipment you will need to cook. Also, the kitchen and bathrooms are cleaned daily. You will get two sets of keys which is great and very handy if you book it for two people. Each room has a designated shelf in the fridge, so there are no misunderstandings. There's also a laundry machine, a flat iron and a blow dryer in the kitchen. The area is really safe and there's a Tesco Express on the way to Swiss Cottage Station. Ben responded very quickly and was very helpful with any question I had. Honestly, it´s like booking a good hotel with shared kitchen and bathroom. I can absolutely recommend staying here.