Mike kept track of our flight and buzzed us in when we arrive in Leicester Square. He gave us a tour of the place and talked us through how appliances worked. Great location - we picked up 3.co.uk SIM cards for smart phones in Chinatown and loved the proximity to Covent Garden, Piccadilly Circus, and Trafalgar Square. We used London Pass + Oyster cards and often used the Piccadilly, Leicester, and Charing Cross stations to get around the city. A Tesco Metro is only 400 meters away where we picked up supplies/snacks. We had plenty of space for our 2 parents, 2 grand-parents, and 2 kids, although walking up to the third floor was challenging after 10-15K of walking each day. We would pick Mike and his place again for a similar trip.