So I was rather excited to bestaying in a 4 star hotel but there were only two things good about it. We were allowed to check in a little early and the bed was hard but comfortable for my back. The rest of the room left alot to be desired. There was no hot water when we wanted a shower, the bed was pushed up against the wall making hard to get out if you were the sleeping against the wall. The room was unbelievable small and the bathroom even smaller, not at all great for anyone on the bigger side. The phone in the bedroom was pointless as no one in reception bothered to answer when you had a question. The TV remote stopped working and the receptionist basically said it will be looked later but then nothing happened. The heating and cooling system didn't do anything besides makes a lot of noise. Lastly we were put in a room right next to road works and a busy train station which produced a lot of vibration and noise.