We stayed at Alessandro's place for 11 days at the beginning of June. When we arrived there was a welcoming bottle of wine plus numerous treats in the cupboard. Alessandro had already sent us a welcoming letter. Although it is very small compared to Canadian standards it was very comfortable and very clean. When we arrived there was a problem with the washer and dryer in the building. Alessandro's assistant Carol was so accomodating and did our laundry for us. It was lovely coming home after a long day around London to have clean clothes again, all folded nicely on our bed.
The flat itself is very close to Victoria Station and Pimlico Station. There is a bus right outside the door that takes you to all the sightseeing spots.
Although we never actually spoke to Alessandro, Carol was there to help with whatever we needed.
The only things I would suggest for future guests would be a welcoming "form" letter explaining where and how the laundry system works and also what to do with the garbage. Little things but important.
I would certainly recommend this building to anyone travelling and would stay again if I ever get back to London .
Thank you Alessandro and a huge thanks to Carol