The place is beautiful and you get what you see from the pictures.
Yet, the host’s response definitely isn’t 1 hour. There’s no response before check in despite I asked a few questions. After check in, the respond time is rough 1 day.
The heaters aren’t working right the first few nights and it’s 1 degree outside… one of the washroom shower head is broken, so 6 of us need to share one shower. The handyman came 2 days after we raised the issue, said they’ll replace it but never happened. The inner coating of the kettle came off, the boiled water was not safe to drink. Amr changed one for us the next day, but the same issue happened with the second kettle, we couldn’t bother more, just boiled water using the pots.
The flat is clean and very spacious, it’s very comfortable and in excellent location. It’s a pity that all those happened that ruined a bit the supposedly fantastic stay.