This place is a modest suite located in a set of flats that seem to mostly be rented by students and young professionals. It's well situated within a short walk to an overground station and Jubilee line underground station, and to a good variety of shops and restaurants. Generally, the accommodations were in line with the listing and reasonably priced. The bed could have been more comfortable and the couch provided did not have enough cushioning for my back. I was slightly surprised to learn that the washer and dryer were pay to use, and required installing a new smartphone app (AirWallet) to use. Washing one load of clothes cost 5 pounds and drying one load cost 1.25 pounds. I had two bigger concerns: 1) At numerous times throughout my stay, I returned to find both outside gates and the main door left wide open. I understand that on the day I arrived, this outside door had just been painted. However, this door continued to be left wide open regularly after the paint had been dried. I think this was largely due to the actions of other tenants, and not Robert directly, but it was off-putting. This may be an even bigger issue for folks with greater security concerns. 2) Robert was difficult to reach. I messaged him twice asking for help figuring out how to use the washing machines and the AirWallet app. He responded to the first message about 12 hours later, but did not address the main question I had asked. I wrote him again, re-asking the question, later that morning, but he has still not responded more than a week later. I did eventually figure out how to make AirWallet work, thanks to advice from another resident, but it was frustrating to me that Robert never wrote back.