I didn't meet Julia but she was very helpful and her mother was there to let me in even if It was very late. The room is very cozy, It has all the space you need for clothes, a big fridge, hair dryer and a sink that is very handy. The flat was very quiet, there were other guests on my floor and I shared the bathroom with them (it was Always clean and spotless). Julia was very nice to let me do a late checkout too. The location is great, tube station is 5 minutes from the flat and there are stores and restaurants in the area.