This was by far the worst experience I have had on air bnb. I booked the flat 1 month before my arrival. Then 2 days before my checkin date Clarges writes to me saying I was stayin in a compeltly different apartment. He just sent me some random pictures. When questioned him he said it was a “human error”. What I realized later is that he likely does that all the time. He does not put the full address in air bnb. He just writes hans place, which is a square. Then allocates people a few days before arrival to places that have nothing to do with what they saw on the pictures in air bnb. 2 days before he said I could have a refund but by then there were no other options available in the area I needed to stay and my flights from brazil were already booked. When we get there, it was a bunker. As you open the door on ground level you go down stairs and our ceiling was at the height of pave walk level of people walking by on the street. The apartment was stinking.. It was horrible. There were air conditioners with tubes out of the window just hanging there.. Both bathrooms dont have windows. There is not even a coffee maker.. Most of the lamps dont work, the curtains were all broken and did not open.. I called and wrote clarges many times, initially he said was calling the maintenance then simply disappeared and did not respond anymore. All of this for more than 1000 pounds per night. It was horrible! Highly recommend finding somewhere else to stay.