We had a wonderful experience with Russell and the flat. We arrived later than we had expected and he was very patient, accommodating and kind at our arrival. Everything was in good order and the location and accommodations suited our needs perfectly. This is a great jumping off point for locations all over the city with a tube and bus stop near by. It is also a quiet and comfortable place to come back to at the end of a long day. We would highly recommend this flat and Russell was a great host!