The apartment is pretty much as described and shown in the pictures. It’s on the first floor so there is a narrow staircase which is slightly difficult with luggage. It was clean and a decent enough size for a studio in London. The bathroom was a bit small and awkward but clean. The location is great. Check in was easy with all the codes provided by Lisa in advance - we never met her. We did need to contact her when the power went off and she replied relatively quickly and after a few confusing messages we discovered the fuse box is in a very inconvenient spot above the front door - even on a chair my 6 foot tall husband could barely reach. But that was a minor thing really. Overall it’s a nice small apartment in a great location. Would probably stay there again.