Sybille is very welcoming and helpful. The basement studio is exactly as described in words and pictures. There is also a couch at the end of the bed now and a small TV in the corner. The location is perfect as you can travel directly to and from Heathrow on the Piccadilly underground train line. And it is possible to walk to many museums and Convent Garden from this address. The kitchen is very practical for people who want to eat in and not go out. And it was so good to be able to do our laundry. We felt very comfortable and safe here, like a home away from