Vyan will probably respond trying to apologize to this but that should give you no peace. If you book this place you should hope you never have to communicate with the host. He has 3 different people responding to you that address themselves as the support team. These people can’t read & they sound like robots. When asked for help they all take 4 hours to respond to each message, they beat around the bush, & they never follow up with clear next steps that actually help you with you problems. Here were my problems, I stayed here for ten days & it was freezing in the house. They didn’t give clear instructions to turn on the heater. I was here for a work trip with my wife & I needed a spare there. Vyan was not helpful in helping us get another key..it took him 3 days to respond to that request.
If you stay here & you plan on using the kitchen during your stay, be ready to do the dishes. When we arrived we found that all the kitchenware was dirty with food particles from the last guest.