2.5 / 5
1 star - Location! Excellent. Paddington right there, Elizabeth line into the city centre, everything in in walking distance and Hyde Park close by.
2.5 star - Apartment is in the basement and very private / secure. Good facilities and space.
Check in was interesting, having been Uber'd to the address, one had to walk 100m down the road to collect keys and drop them off afterwards.
-1.5 star - The bed is terrible. You could feel every coil, there was no extra bedding and clearly a comfy sleep is one of the basic expectations of a stay. The space doesn't match the pictures. No art on the walls, feels bare and not homey.
-1 star Check in and out was rigid. We were held exactly to our pre-arrival times. Ie, don't arrive before 4pm (description says you can check in from 3) and despite communicating with 'Peter' a day before we left, our original 8am check out time was expected despite a travel delay for us as 'the cleaner was booked'. sour taste for guest. Would not return.