Ibane was friendly and communicative. They knew we had kids in our company, so they gave us sweets and chocolates!
They were very flexible with their time, in handing us over the keys. They don't have self check-in at this time; it would have been easier that way.
The whole place was clean and tidy. The linens were fresh and smelled nice!
As for the location, it was rather far from the nearest train station, Parsons Green. It took us 20+ minutes to get there for our company of three adults and three children.
Take the shortcut through St. Maurs Rd. At the end, there is an alleyway to the left, which leads to the train station.
All in all, it was a wonderful stay, and I was very grateful to have secured this place for New Year's in London!