Richard was an extremely responsive & friendly host. His flat is nicely appointed and fabulously located, so close to the Baker Street tube & Regents park. PLUS, we liked that fact that we didn’t have to hike up any stairs & had a great street view. The bed was extremely firm which wasn’t to OUR liking. We stayed for an entire week and agree with another poster that it got a bit tight quarters, but it felt like a safe neighborhood & the flat was very clean at a very good value.