Lou was an excellent host! I felt welcomed from the first correspondence I had with Lou. The flat itself is immaculate - kitchen, bathroom tidy and clean, and living area and bedroom were very comfortable. Being able to cook and do my own laundry was a big plus for me. Even had the opportunity to bake while I was staying. Lou was courteous and kind, and always happy to answer my questions about getting around London, and what was worth seeing. I would definitely recommend staying with Lou!