My family stayed at Lucie and Vincent's place to explore London just after getting off a 2 week cruise. We never met Lucie or Vincent, but communication about the flat was fast and easy. We were greeted and oriented to the flat by their au pair. The flat was in a great location close to many restaurants and grocery stores. The beds were comfortable and it was nice to have two bathrooms with all six of us there. We were traveling with our toddler son who really enjoyed playing with the toys and in the small garden. The apartment itself was very clean and kitchen well-equipped. It was a wonderful place to stay and we can highly recommend Lucie and Vincent's place!