Sophia is very welcoming. The room is well appointed with nice hotel style touches such as team making station and toiletries in the room. Although the room is small, it was fine for a me on my own and the double bed mattress is very comfortable. The shower room is solely for the guest bedroom, though it's down the hall and not en-suite. The house is located about 10 minutes walk from the Underground. I was in this area for work so the location was ideal for me. Southgate is about 30 minutes to Central London, so not very convenient as a base for a London tourists.