Alessandro was pleasant, considerate and great to deal with. He responded to emails within a day. Check in/check out was easy. We showed up a few hours late for check in for reasons beyond our control - Alessandro was waiting at the flat with keys, maps (with his awesome suggestions) and a bottle of wine (which was a very sweet gesture). The kitchen was stocked with small cereal boxes, a bottle of water/beer and tea. The next day fresh bread and milk appeared as well. We didn't have any issues while staying there, so there was no further communication and when we checked out - we just left the keys.

Location is great. Pretty close to some of the major attractions. Conveniently located on a bus line and very close to the underground. It took us a little time to find the flat the first time due to congestion of lots of small streets in one area, but once we knew where it was, there was no problem at all. We wanted to be close to the center, and this flat was great for that. However, London's public transportation is so convenient/affordable that it would have been more cost effective for us to stay a little farther out. This time we sacrificed cost for convenience of being in the midst of tourist attractions and we have no regrets.

The flat itself is very small. And not only because we, Americans, are used to have everything "supersized". I believe the flat is small for European standards as well. The shower is 3'x3' and almost impossible to move in. The sink is the width of my hand, so every time I washed my face, I ended up leaving a puddle on the floor. The water pressure is great in the shower, however, the it took multiple tries to flush the toilet. The least number of times was twice, usually more. I've read previous reviews that talked about the flat being small, but what I saw was mush smaller than what I anticipated. The bed was very comfortable although slightly on the smaller size for two adults. The walls are paper thin, however other building dwellers were courteous enough to keep things quiet after dark. The dishes were dirty/oily, but not a big deal for us to wash them before use.

Wifi at the flat was fast. Sometimes it slowed down during some evening hours (maybe because everyone was trying to use it at the same time), but that generally wasn't an issue.

We enjoyed staying at the flat, and would consider staying with Alessandro again. Hopefully he has a unit with bigger sink/shower :)
We enjoyed London immensely and a big part of it was having a great, considerate host. Thank you so much, Alessandro, for having us!