The flat was very well located for a family trip to London, a close walk to Natural History museum and Gloucester Road tube station. The beds were comfortable, the key collection was well explained and easy. We asked for two sets of keys which were promised but never delivered. The kitchen wasn’t great for self catering - there weren’t four bowls or normal sized plates, there were knives but no chopping boards and pans but no lids. The dishwasher leaked all over the floor. The extractor fan in the bathroom didn’t work. If you aren’t planning on using the kitchen this place is pretty good.