I had the best experience I could have hoped for at Susan's! I had a wonderfully warm welcome. My flight had been delayed so I arrived quite late but I was met at the station and was greeted at the house with wine and a home made meal. She insisted that I should feel at home while I was staying there and I did. Susan and I chatted until late like old friends! My room was spacious, immaculate and comfortable with thoughtful touches like bottled water by the bed and a tv. The next day she printed out directions so that I wouldn't get lost getting into central London. When I left to go home Susan walked with me to the bus stop and I felt as though I was saying goodbye to a very lovely friend. What a great experience - one I would love to repeat.