Trish and Kim made us feel welcome for the moment we booked. They accommodated our needs and anticipated those we did not know we had, and with such good humor and Brittish charm. Their's is a well appointed and conveniently located flat in a very nice area. They even provided food to tie us over for the first day ( and more ), and accommodated our -8 mo old grandson with extras that were icing on the cake. We lacked for nothing! Would love to come back, and hope to soon.