Our family of four had a wonderful time in the flat. It has plenty of space, a sunny conservatory, and a garden, and is in a quiet building. The location is very convenient both for Heathrow and for sights in London. It's a short walk to the tube, and a bus stop and a small grocery store are even closer. Arrival was easy, and Louisa provided us with some food (including delicious homemade marmalade) and also with an inflatable extra bed. We would definitely stay here again on our next visit!