What you see in the pictures is what you get: a compact and stylishly-appointed studio that's great for one person or a couple, very well located in the West End, just a couple minutes' walk from the Earl's Court tube station, around which are numerous food shops and a couple of supermarkets (M&S and The Co-op), as well as many restaurants. It has a full kitchen (with all necessary utensils and cookware) and bath/shower, really fast wifi, and a TV with extras such as Netflix. There's also a lift, which was great for me because I was traveling with a gigantic suitcase that would have been a pain to lug up even one flight of stairs. The place had been professionally cleaned before my arrival, and the staff were very responsive to any questions I had, and even checked in with me a couple of times to make sure things were ok. Guests are also emailed detailed instructions that cover just about any questions they might have. The area is full of hotels and short-term apartment rentals, so it was nice to have access to a building with a set of keys, kind of makes one feel like a local, which I appreciated. All in all, a nice base of operations for exploring London.