Had the 3 things I need in a holiday let. Quiet, comfy bed and plenty of hot water in the shower. Liesel was great with all communication. Gave detailed instructions for check in and answered any queries promptly. Very easy to deal with. The milk and bread in the fridge were appreciated too. I wanted to be close to where my daughter is living which the flat was but also easy to get to Gatwick and other parts of london easily. The only negative was that the wifi and mobile signal did not work in the kitchen area. It worked well elsewhere so this was a minor problem.