Excellent stay. I didn't meet Justin, who was away but was welcomed so warmly by Mari, who couldn't have tried harder to make sure I was happy with everything. The room and shower room were spotless, with a very comfortable bed. Tea, coffee ( and biscuits!) were available in the room. I highly recommend this room, if you are looking for a base in West London. Very near the underground and handy for Kew and Chiswick High Road.