I went on a trip with my mother. What attracted me to Ash's listing was his apartments close proximity to the tube. It was a quick walk, which was important to us as my mother cannot walk for long periods of time.
Ash was very accommodating to our weird check in and check out times (due very early and late flights). His communication was very effective and answered any questions we had. He even helped explain to us the confusing Tube system and gave us recommendations for places to visit and see while in London. Ash elevated our experience in London and made us feel like home and part of the family. His outstanding hospitality, quick responses, and sparking clean apartment made traveling in an unfamiliar city so much better.
My mother called Ash a "super host" and that indeed is what he was. We would definitely stay at Ashes apartment the next time we travel to London if he will have us. I would recommend this listing to anyone who is planning on going to London.