On arrival, the first thing we noticed were the stains on the couch, it looked dirty like it hasn't been cleaned for a while. Then the dirt and muck behind it, also not been cleaned for a while. The side of the fridge and washing machine was dusty...ready very worrying for us. But the worst part was being woken up in the middle of the night by a big coakroach crawling on my arm, we couldn't go back to sleep after that and checked out as soon as morning came. Unfortunately, Alvaro did not even apologise to us for this weighty inconvenience and only said he will contact the cleaners. I am heavily disappointed.