I came to England with my family for 4 days and we had a great stay at this apartment. It accommodated the 5 of us easily and comfortably. The kitchen had everything we needed and the Wi-Fi workef great. The airline did not have our suitcases when we arrived and Sally was so kind and accommodating. She agreed to meet the person delivering our suitcases later that evening while we were enjoying the city of London. Thank you Sally!! I would definitely recommend staying here when visiting London!