Caroline is a very warm welcoming person. she even has a little fridge just for guests that has milk, juice and jam in it. you can use coffee & tea as well as bathtowels and bath products. location wise is fabulous, just 5 min walk from the tube, just 2 stops from st-pancras. a quiet neighbourhood, a cool room. it is a quirky house, with personality, not an ideal place if you are a neat freak but the bedroom is well taken care of. the cats are cute :)