Peter was very responsive and helpful but unfortunately the apartment’s cleanliness was shocking, it didn’t appear to have been cleaned and there was also some dirty bed linen and towels, the bathroom was particularly bad and the kitchen sink area. We cleaned it ourselves and changed the bed linen, although the host did offer to change the bed linen for us, he also refunded the cleaning fee but in the current climate we would just have ratcheted the place was clean and hygienic rather than the refund.
The balcony doors also didn’t appear to have locked, we thought they were unable to be unlocked from the outside but we attempted this and that wasn’t the case. I don’t believe there’s access to the property from the balcony’s but it still made us uneasy. The pub opposite was also very noisy but the location was great for walkable days out and to get to the royal Albert hall. It’s a shame the cleanliness let it down. We were quite disappointed.