We were not sure what to expect but, although a touch on the tight side, the room was clean and warm. It came with a very spacious bathroom exclusively for the guests; we were very glad for that. We had the use of some thick but soft towels. We also had access to the kitchen and washing machines. The bed was very comfortable. The location was quiet even with the little bit of aircraft noise. Kate and her family were fabulous and were more than helpful. We had a few wow moments. Jenko was a delight; it's always nice to have a friendly dog around. Location-wise, Kate's place is well within easy walking distance to buses, trains and underground. With the Oyster card for public transit to get around in London, nothing can be easier. By train, it is only a bit over 30 mins from Waterloo Station - right in the centre of London. It is close to Kew Gardens and Heathrow. It is also just a couple of train rides from Gatwick. We will stay with Kate again; in fact, we are. It was a wonderful experience.