The apartment is clean and comfortable. Instructions given are very clear in the booklet and messages, tho didn't meet the host.
The location is little bit far walk (about 10 mins walk) from Hammersmith station for us with 2 kids and big luggages.
No lift, need to climb 4 flights. Maybe bit challenging for family with big luggages.
Other than that, a great stay and very comfortable for us - family of 4.