Jenny was so helpful in the lead up to our visit and was extremely accommodating in ensuring we got the keys as needed etc.
Our schedule & Jenny's meant that we didn't meet until the morning we were departing but I have no doubt that had we needed help in searching out the neighborhood and London in general she would have been extremely helpful. Little touches like towels, shampoo and wifi made our stay extremely comfortable and ideal for our needs. The en suite also meant we were fully self contained and did not feel like we were intruding on the hosts' own space. The flat has been beautifully and tastefully decorated quite recently. Don't let the exterior full you, this is a lovely, welcoming place to rest after a long day enjoying the sights of London and Southfields.