We'd already spent a very enjoyable fortnight here a couple of years ago, so when we again needed an apartment in the London area for a similar period we didn't hesitate to return. The location is perfect for both shopping and transport, and the apartment itself is comfortable & has everything we needed, including a well-equipped kitchen for the kind of basic cooking you do away from home. Nicola was friendly, responsive and helpful throughout. I should add that we noticed a lot of little improvements and additions since our previous visit, which make the apartment now look and feel more lived-in (in a good sense). No complaints whatsoever.