Pratik was extremely helpful, accommodating and kind to us during our stay. The property is in an unrivalled location, close to Kings Cross and lots of shops, restaurants etc. We stayed in one of the rooms on the lower ground and it was completely quiet and the windows had black-out shutters which meant we had a really great sleep! The shower was one of the best we've experienced in a hotel, great pressure and hot water. The room was clean, comfortable and had some great little details like a Nespresso machine. Pratik and the team really think of everything and are more than happy to help with any thing you need. Will definitely visit again when we're next in London.