We booked a place to stay at overnight while visiting London for the night, and our flight had changes so we asked about check-in flexibility. There was not a lot of flexibility with the check-in/check-out times, which is understandable, and Leyla was quick to give us options for resources to manage our five-turned-six bags of luggage. Everything was very easy once we did check-in. The space was lovely and very welcoming. Towels were laid out on the beds for my family when we arrived, which I thought was a sweet touch! There were essential items in the bedroom should they have been needed, and the sofa bed was pulled out and ready for our teenager to (very promptly) sleep on for the evening. Kitchen was stocked with dishes and items for cleaning them, as well as cookware. It's close distance to very nice shops and restaurants, and the taxi rides weren't too bad for some of the bigger sights for tourism.
Booking through AirBnB with Leyla did appear to be more expensive than booking through other booking agencies, but the price difference was honestly absolutely worth it. I am still shocked that we only paid as much as we did for the space! You will not regret your stay, guaranteed!