I stayed at Ranjani's apartment with my 3 teenagers for 4 nights over Christmas. The info pack provided at the time of booking was clear and concise and Ranjani phoned me on the day of my arrival to check that we had no queries - the easy communication was great. The location couldn't have been better, with the tube and Santander Bikes all close by transport was sorted. The Thames Walkway is so close we ended up walking huge distances with lovely views. The apartment was clean and well fitted out - even with crackers and a bottle of bubbly to celebrate Christmas - very welcome and thoughtful. I am sure we'll be back before too long!