Anetta and Toby were very kind and helpful hosts. The room we stayed in was compact but a perfect retreat for weary travelers/tourists. The bed and pillows are extremely comfortable, almost like memory foam (maybe it is, I'm not sure?) the bed was very large. There were lots of tv channels and movies available. The area is very quiet and safe. It is a bit of a trek from the stanstead airport but only requires one train change. It is easy to find from the tube stop. I would recommend this flat to a friend and would stay here again!