Communication with Paul and Fiona was warm, prompt, and courteous - we corresponded many times to coordinate before my trip. Due to family reasons, I ended up at the last minute not staying with Paul and Fiona (stayed with some long lost relatives instead). As this was last minute, I opted to honor the airbnb charge and Paul accepted. As a thank you, he graciously took me out for some tea and cake. We had a lovely chat and exchanged information. Next time I am in the London area (and if I do not stay with family!) I will 100% be staying with Paul and Fiona. Their location is very good (near Hyde Park) and while I did not get to meet Fiona, having tea with Paul was a wonderful time. Thanks again to you both!