Our flight was delayed and our luggage was left in Abu Dhabi, and with no data or wifi we struggled getting into contact with our hosts until late in the evening. Janine, though, was still incredibly accommodating and saw we had had a rough time, she made sure we had clean towels, toiletries and some clothes we could borrow to sleep in. Janine also made sure to let us know the airport had contacted and our bags were being delivered. Great first stop after a terrible period of flying, a run of bad luck and jet lag! Thanks Janine!