This was my 2nd time staying at Serena's flat. She is a friendly and welcoming host and is happy to have a chat or give you space. Because I said I'd been wanting toast she procured a toaster for me, which was very nice of her! The flat is in a great location with a tube station underneath and 3 supermarkets nearby, including one downstairs. There's also a Nandos across the road and some restaurants and bars downstairs (I haven't tried these). The wifi was great, very fast. The bed is comfortable and everything is clean and neat.