Giulia, Angelica and their Dad were excellent hosts, very friendly and responsive. Check-in and check out were easy and convenient. The flat was spotless and it a good condition with a nice view. Overall the place is in a great location (shops and restaurants in Englands Lane & close to Belsize Park station - not too far from Swiss Cottage station as well) and I would highly recommend and hope to stay here again for my next visit to London. In case you have issues climbing stairs it might not be the best place but otherwise I can give 5 Stars.