Me and my friend stayed at Viola's place for about 9 days and we really enjoyed our stay in her place. It is exactly as it shows and described on the photos / posting (or even better) :D. She is very accommodating, we arrived really early in London and she let us checked in early. Also, I didn't message her before my flight neither I checked my email until we reached her place as I wanted to ask her about the door key and to my surprise she have already sent me a very detailed email to help us out with her flat, which is very nice of her. The moment we got in, we fell in love with her place right away. There were fresh flowers in her house too and the heating condition was left on, to keep us warm when we arrived which is really nice of her. She left some tea, fresh milk and bread for our breakfast I guess. I will definitely come back to her place and will highly recommend it. xx Thank you again Viola! Hope we can meet you next time!