Ben was super quick when it came to replying to my texts and answered every question that came up. The appartement has everything you need (towels, hair dryer,...) the kitchen has everything you need, even spices if you fancy cooking for yourself. The cleaner came every single day so it's super clean.
The location is amazing (close to tube, overground and bus stations), supermarkets are close so you have everything you need!
I'd definitely book it again