This was the best experience, yet, with an airbnb property. Stephen and Kiros went out of their way to make sure we had anything we needed for our stay at their flat. They were very quick with any correspondence before and during the stay. They met us at the flat, as soon as it was professionally cleaned, and let us check in early, since we arrived a little before our scheduled check in time. They had ample clean sets of towels and bed linens, as well as complimentary toiletries set out in the bathroom. The kitchen had EVERYTHING I needed to prepare meals when staying in to eat. There is also a wonderful grocery store and the end of the block! They even had some essentials in the fridge and pantry to get us started (bread, milk, butter, cereal, coffee, tea, chocolate, and wine)! Such a lovely way to start off a trip after a long day of traveling. The tv is set up with cable and netflix, as well as good wifi in the flat. We enjoyed several movie nights while staying there. There is a separate washer and dryer, dishwasher, and they have a nice hair dryer there for your use! I shared my concern before I arrived about it being warm, and they had a floor fan in case we needed it. It's a beautiful street, great location (Gloucester Road Tube Station), and right next to Hyde Park. Also, one very nice touch, they had put together a lovely guest book with instructions on how to use or work everything in the apartment, including trash days and little notes about the neighborhood. VERY VERY USEFUL. I have nothing but wonderful things to say about the property and the hosts. I would love to stay here in the future if we have the opportunity!