The location is very good. 5 minutes walking distance from Victoria station and 2 minutes walking distance from bus stop "number 24", which goes through famous tourist attractions.
The size of apartment is small but comfortable and clean. The tap water of the bathroom had trouble, but quickly fixed. The apartment is very near the main street, so some noisy. The 1-st floor of the apartment is cozy cafe(UNO), but it's not noisy. UNO cafe is very comfortable for guests, because we can drop off our baggage earlier time and feel like safe guard!
Paloma was very quickly answered about all our requests. I haven't met Paloma, but it was not necessary for us to meet Host.