Dawn went above and beyond to make our stay wonderful. The room was exquisite, with water and tea, and extra helpful tips and maps. Very clean bedroom and bathroom, with extra amenities in the bathroom for the traveler caught unawares or unprepared. Dawn checked with us every day to make sure we had everything we needed, and to volunteer her own local knowledge of London. I would heartily recommend her place to any traveler's looking to stay in London.