The flat is well located, a short walk to two tubes stations (Victoria line and Northern line). There is good informational material sent in advance to help with arrival, and good reference material in the flat.
One downside of being well located is that the flat tends to be very noisy at night. Directly across the street is a 140 room LSE student residence, and with a student pub on the street corner, there is a lot of activity directly below the flat between the pub and the residence. We stayed for seven nights, and basically every night was very noisy until late.
This three bedroom flat would be a decent place to stay for the money except for one thing - two of the three beds have extremely poor quality mattresses. Before renting the flat, I specifically asked Liz about the mattress quality, and she assured me that the mattresses were of good quality. Well this was unfortunately for me and my family a blatant misrepresentation. One bed has a decent double mattress. The other two beds have really really bad mattresses, the kind where the springs are to the surface and little or no support or padding. To make matters worse, one of the beds has broken slats, so you sort of ooze downward in the middle. I reported this after our first (sleepless) night, and Liz's partner Jack came over to the flat. I showed him the two bad mattresses, and he seemed surprised at how bad they were, said he agreed that they were not of acceptable quality, and that he'd try to get them replaced immediately, but given it was a Saturday he said in all likelihood we wouldn't get new mattresses delivered until Monday. I said that was ok, and I appreciated his honesty about how bad the mattresses were, and his willingness to deal with the situation. Well, on Monday no mattresses arrived, nor any message from Jack or Liz about a change of plans. After two of my emails went unanswered, Liz finally answered to say that the existing mattresses were actually fine (!), that she's slept in the flat many times and that she's never had complaints before!!!! She didn't bother explaining how Jack could have been so wrong in his assessment. She had the nerve to tell me "different beds suit different people I guess". If the two mattresses were not of throw-away quality, why would Jack suggest replacing them immediately if they were not crappy?? The reason i'm making a big deal of this, as I've told Liz, is that the ONLY question I had of Liz before renting the flat was whether the mattresses were of decent quality. She misrepresented the facts, and then despite her partner Jack agreeing with me, she would not admit she had lied to me. So buyer beware of what Liz has to say! I would suggest looking elsewhere.