We have been happy with Carol as she is a very open-minded, kind and helpful person. The location is great with easy access to public transport. Plenty of shops nearby. As for the flat the room is spacious with a comfortable bed and sufficient daylight exposure (3 windows). The only issue is the bathroom, which even though really clean has been lacking an effective shower (the water flow has been weak) and missing a mirror above the sink. Generally I would still recommend Carol's flat as the communication was good and we felt welcome.