We never met Barry however he was quite nice through email. Our favorite part was the location. You cannot beat the location of this flat. It's walking distance to most beautiful part of London. We did have a few issues with the flat. The washer/dryer did work after spending about 30 minutes and multiple people trying to figure it out. I think there should be a bit more information on how to use things around the flat. Even a cute information book would be an added plus or even recommendations within walking distance. We also found the smell to be quite hard to take at certain points. I think there's an issue with sewage smell from the old design of the house in the smaller room. I'm sure there isn't much to do about it but a nice candle or room spray would have been helpful. Overall a great place to stay.