Lin's place is well located in a beautiful part of London, near restaurants and supermarkets and with easy access to transport. Lin herself was easy to communicate with and was kind enough to leave some treats and drinks as well as adapters which came in handy. She even gave my mother a welcome gift which was very sweet. Unfortunately her apartment was not so agreeable. The toilet flush is not efficient, the hot water takes a long time to heat up and is a weak flow, the TV signal was weak, we could very easily hear our neighbours particularly the loud footsteps of the people above us and the internet dropped out here and there (unfortunately for us this happened at check out when we needed to call an uber!). These things are minor points that could be ignored but one thing that really affected our stay was the heating. Lin charges for use of heating for more than two hours a day. She is lenient with this if it's not too much over but it is something she monitors. We did not want to be charged so we limited our use but in the middle of winter this is not ideal and this lead to me and my sister falling ill. Of course this hindered our stay and really disappointed us, which is why we don't recommend Lin's apartment unless the cold doesn't bother you.