Chanel was so lovely and allowed us to drop our bags off early so that we could get on with our day which was amazing! We didn’t use the flat much as we went to a concert at the o2 and didn’t get back until gone midnight but it is a lovely flat, felt very safe there. Only things I would mention is the pillows are awful (Chanel did tell us this when we arrived) and the second bed in the room is a fold up bed which was a bit disappointing as it wasn’t too comfortable and the vanity desk is too close to it so you bang your head. Overall it’s a lovely flat, great location for the o2 and Greenwich with good facilities, excellent communication with Chanel and we would definitely stay there again