Sanjay and his wife were very nice and friendly. They helped us the first day but we didn't really see them much after that. The location was not as expected though, even if the metro station is very close to the house, it didn't feel like a safe area and it's far away from Central London. The room is very nice and is just as seen in the picture. The rest of the house is not as good though, the kitchen and the bathrooms are very old and unclean. Nevertheless, the family is extremely nice and polite and they helped us with everything we needed. Also, they gave us a bottle of water, bathroom towels, bed sheets, a fan and offered us dinner. We appreciated that a lot.