Originally, I made a reservation at Megan’ s Airbnb for my husband and I for 4 days at the end of July 2022. We were supposed to meet my brother’s family in London for a long weekend. However, It was not meant to be. First, my brother’s family Airbnb reservation was inexplicably canceled and then my lovely pet had to undergo surgery….Consequently, I decided for my brother’s family to take over our reservation at Megan’s. Megan was super responsive, the switch went smoothly,she even reimbursed the extra night that I had reserved for my husband and I to recover from our trip over from the States. Exceptional service indeed.
My brother’s family were very impressed with the Location, excellent, Cleanliness of the place and Megan’s responsiveness to the issues the family had with the checking in and accuracy of information. The codes to access the premises were changed at the last minute and did not work for two nights in a raw. My brother’s family had to wait for the locksmith (provided by Megan) to come and knock the door down ( 2hrs Friday night/ almost 4hrs Saturday night) which messed up their plans on both evenings. Said that, Megan did her best by inviting the family of 4 people for dinner (limited budget $115 first night/ $ 70 second night) at her restaurant while they were waiting for the locksmith.