James was very open and available via Whatsapp/Email before/during/after my stay, insuring a smooth check-in/check-out and a pleasant stay. The flat is quite centrally located between Hampstead, Primrose Hill, and St John's Wood. Great access to buses and the Swiss Cottage tube station. Quiet neighborhood to boot. The room is small but exactly what I needed as I was busy most of the day while in town. I will definitely consider again when traveling alone to London!