You can't beat the location of this flat on Rosslyn Hill in the midst of Hampstead. You have restaurants and all of Hampstead outside your front door. There is some noise in the living room because you are on the main drag but it wasn't an issue for us. I guess the flat was renovated 4-5 years ago but since it was renovated the owners haven't done much maintenance. I saw in the reviews there was a dripping tub faucet two years ago and it is still dripping non-stop. There are some cracks in the walls that are due to settling but they haven't been repaired. Some of the pictures on the wall are missing or broken. We had a problem in that the tub drain stopper wouldn't come up because the mechanism was broken. So the tub was full of water and we had to bail out some of the water with a pot. It took 3 days to get it fixed during which time we couldn't use the shower/bath. They had a plumber come and fix it and then take away the stopper so you couldn't take a bath. The plumber said he wasn't instructed to fix it, just make the shower operational. This is managed by a company, not an individual. Arielle has changed to James so not sure who really is the owner. The management company just sent the plumber on the 2nd day with no one from the management company to let him in the apartment or supervise him and since we were only given an hour's notice he couldn't get in the flat. I am in the real estate business and we always have an employee present if a vendor comes into an occupied flat so I think this management company is probably managing many flats and not getting paid enough to bother to send staff. The beds are firm and the kitchen has enough pots and dishes to be useable. This flat is in a great location and is perfectly decent, had we not had the bath issue it would have been fine. It could be a great flat if they spent a little on maintenance to spruce it up and if the management was more involved.