Front desk folks were friendly, communicative, and helpful. My sister had a small medical emergency late at night and they assisted in getting help. Room was serviceable but quite tiny—you’re not getting the pretty, light-filled room in first image with doors to outside. The images are therefore somewhat misleading and don’t convey just how small the rooms are. Two guests will feel very crowded. The rate was quite expensive for what we got, having Airbnb’d a fair amount in both the US and abroad.