I was very impressed with the professionalism of the management team, who were extremely responsive and helpful throughout my stay. They answered all my texts within minutes if not seconds, and made sure I was happy in the end.
Now, the flat. It does not look like the photos. They conjure up a serene (if funky) haven in the middle of London. In fact, you walk into Grandma's attic, with incredible piles of STUFF everywhere: on tables, piled high on the floor, thrown behind couches, under couches, on chairs, stuffed into kitchen drawers and cabinets. To be honest, after coming off an international flight, I was so dismayed I immediately decided to leave and book elsewhere. The management company was brilliant, and said they would accommodate me with no penalties whatever I decided. Ultimately, I couldn't find anywhere else, so I stayed. The next morning, things looked a little different. I could see that although messy, it was reasonably clean. It was comfortable for working, with soft sofas and good wifi. And the location can't be beat. If you like clean, pristine places, this isn't for you. But if you can put up with clutter, flickering lights, minimal kitchen capabilities, mismatched china and glasses, and in general a bohemian feel, this flat might work for you. Note that only two small windows can be opened, so the flat gets pretty warm in hot weather. I would suggest putting fans both downstairs and in the loft for that reason. I would definitely take "stunning" out of the property description, for truth's sake, although I WAS Stunned when I opened the door, but not in a good way. Still, all's well that ends well.....