Jason was a no-show. I called multiple times, sent messages through the app and email. I waited for about 3 hours outside of the flat, unsure what to do and hoping he would show up. His nice neighbors let me in to their place for a while and gave me coffee. Because I was being charged by the minute on my cell phone, I had my wife finally contact Airbnb to figure out what to do. They also attempted contact with Jason and couldn’t reach him, and then cancelled the reservation for me and issued a refund (for which I had to wait a few days for it post). I lost all the time I planned to explore that day which was my only chance because I had a brutal work schedule for the rest of the week. So I never even had the time to get a souvenir for my wife and child. I lost financially as well, because I was forced to pay for a hotel which cost me much more money. I can’t say whether Jason was a good host or what the property was like because I never had the pleasure of setting foot in it!