Lisa sent us a welcome when we booked and instructions for checkin a few weeks before our trip. The place was the perfect size for three adults with everything we needed. A close walk to the tube and bus stops. There was a relaxed bar on the corner we went to a few times. If we are ever back in the area I will stay again. Super clean and comfy as we were out most of the day and came back to rest up and sleep. We give it 2 thumbs up!!