if there was -5star (minus 5 star) I would have selected that for this listing. first of all the property was disgusting. not clean at all. dust everywhere. hair of previous guest in bathroom. spider net everywhere. washing machine was disgusting. mugs were not clean. fridge and freezer were disgusting. as there was no minus 5 star rating here I did select one star (terrible). I called Maryam and asked her to send a cleaner but she said the property was cleaned today and she was with cleaner while cleaning was being done and she made excuses and did not attend the property. I called support line of Airbnb and asked them for a full refund. my wife left the property and I had to book a hotel nearby. then I was on the phone with Airbnb support and sent more than 20 photos and they confirmed that property was not clean and got full refund plus 10% of total price (Maryum was charged as a penalty). I don't recommend this property and Maryum to any guests and I request Airbnb to remove this property. after leaving keys for Maryum, she did not get back to me to say sorry.