I was in London on a layover and this was a million times better than staying in an expensive hotel, or even worse, the airport! This was perfect! Aniqa was so welcoming and friendly, and it was exactly what I needed to arrive and be able to take a hot shower and have an extremely comfortable bed! I slept so well! Aniqa was very helpful by also arranging a cab for pick up for my 7AM flight out of Heathrow, and she was also helpful prior to my arrival by telling me exactly how much a cab costs, so that I could take out the necessary pounds. Really it was such a refuge for a tired traveller in the night, and I felt safe and comfortable.