The worst experience I’ve ever had. And I’m not exaggerating by any means. There was no hot water or heating and my guests had to sleep in the freezing house for two days straight without even the ability to take a shower because the heating wasn’t working.
We were told there’d be an area manager assistance within the hour and when we called this “assistance” we were told he wouldn’t come because he wasn’t in the area!
My guests were too traumatised to go back to that place so they booked an actual hotel.
Oh and then he charged us almost 2k for those two horrid nights. When’s we asked for our money back since the problem was all on their part, he said no.
I had to file a complaint to get back only 1.1k and the rest? Would t return it!
I paid 3k for the most horrible experience and now he took all my money and completely refused to listen.
TAKE IT FROM ME, THINK TWICE BEFORE YOU CONTEMPLATE RENTING THIS PLACE.