Simple but clean amenities. Little or as much communication as you desire. The steps are narrow and steep (2nd floor is 3 flights); This was not a problem for us but just to be aware of you have difficulty with stairs and carrying luggage up and down. Location is right at the heart of Covent Garden. Noise was not a major issue. Easy walk to Trafalgar Square, China Town, and even Leicester Square. Moderate walk to many other locations.