There are a few things we look for in an airbnd - good location, good host, and a place that is clean and comfortable to stay in. This place hit the mark and had all of the above.
First of all, this was a perfectly located flat. It is right in the middle of all the best parts of Kensington. Of course, being a couple minutes walk to the Gloucester tube stop is one of the best parts, providing easy access to all parts of the city with the options of the Circle, District and Piccadilly lines. It is also right next to several great museums, and an easy walk to Hyde Park. The flat is on a really nice, fairly wide but infrequently travelled street, which remains pretty quiet during the day and at night.
The flat itself was very comfortable and spacious, especially for the central location. My wife and I shared one bedroom, while our two kids shared the other bedroom, which are located nicely in the back of the flat, away from the street, and on the opposite side from the living area, which has plenty of space for the whole family to hang out after exploring the city, including a comfortable couch, nice TV and good wifi. The kitchen seemed nice, with modern equipment, although we admittedly didn't use it much. And there was a nice rain head shower that always had warm water and great water pressure. Even the towels provided were nice, soft and thick (we've stayed at flats with thin, rough old towels reticent of a cheap motel, and this was a welcome change).
This is a ground/sub-ground floor flat. However, given the distance of most of the rooms from the street, and the lack of much traffic on the street, noise was never a real problem. In addition, the entry way was surprisingly well maintained. Again, we've stayed in ground floor flats where the hallway leading up the flat can be fairly dingy, musty and not well maintained, with people leaving random things in the hallway. This felt more like entering the hallway of a nice hotel...it is lit up well when you walk in, the carpet was fresh and clean, there's a nice side table with a lamp and magazines, and feels very welcoming.
Finally, I have to say that our host was great. He was very accommodating and the communication throughout the process was very timely. We were arriving very early in the morning from an international flight, and they had the cleaners come early that morning and met us at the flat so we could check in and drop off our luggage right away. And every time we sent him a question through the app, before our trip and while we were staying there, he responded nearly immediately.
Overall, this is a perfect flat for families looking for a comfortable and convenient base from which to explore London. We loved the flat and would definitely stay here again.