The location is great, easy to walk to restaurants and the Albert Hall, and reception were friendly and helpful. But this is a hotel, or hotel apartments, and the photo is misleading. It was not the room we got, and there were none of the nice touches they put in the photos. The blinds in the living room did not close, the sheets were clean and bed was fine, but the pillows were thin. The walls and ceiling were also thin, and I don't know what was going on in the flat above, but all night someone was walking about and showering which was very noisy. It was all a bit shabby, but convenient and clean.