I am sorry that it could not be a better review but unfortunately our experience getting into the property was quite traumatic - the key box was jammed and we were left on the streets on London at midnight with nowhere to stay and no hotel rooms available. The management team were really not great at sorting out the situation: it took hours for them to eventually tell us they couldn’t help. We all had to attend a work meeting the next day without any sleep. Hopefully for future they will put an emergency key somewhere. Once we did get inside, the house itself was really nice, clean and with everything we needed.