Polly came through for us when our original AirBnB was cancelled 2 weeks before our trip and I can honestly say that the cancellation was a blessing in disguise. Polly's apartment was perfect in every way and exceeded our expectations. It was very clean and stocked with everything we needed and in a great, quiet location close to the Metro. Our family consisted of 4 adults and 2 teens and there was plenty of space for all of us to be comfortable. The courtyard in the back was such a beautiful spot to sit and have a tea and relax after a long day of sightseeing. Instructions were very clear and she even provided a guidebook and recommendations on nearby restaurants. I highly recommend Polly's place and know where we will be staying if we return to London.