The apartment is lovely. It is a 4th flor walk up though. Keep in mind a 4th floor in the UK is more like 8th floors in the US so there are 87 stairs to get to the apartment! it was tough to bring the luggage up. They did offer to help with the luggage.
The bed is very comfortable, bathroom is nice and deco is modern. They are VERY quick to respond. Not a 5 stars just because of the tough stairs to get to it. Everything else was fine.