The location was great and very convenient - that's why we picked the apartment. Emily herself was quite friendly and nice to speak to.

However, the check-in was inconvenient - we really should not have to give our credit card details on arrival, and during the London heat, not being allowed to open the main window was a problem

The week was very hot in London, but we couldn't open the main window as there was note to not open it as it is hard to close it. So during daytime, the room was quite hot. There was dyson fan to help cool things that did not really help.