Rose and her family are very welcoming hosts. They always offer to help and care to know if everything is alright.
The place corresponds exactly to what is described. Very comfortable and nice flat, with a very modern look.
The neighbourhood in Balham is very calm, good looking. The tube is just a 10min walk away from home and in 20min you get to central London. There are also some very nice pubs, restaurants and a supermarket near the Tube station.