When we got into the room, there’s stains on carpets.
Requested cutlery from reception, initially I waited at the lobby for it. But they insist that they will bring it up to the room. End up, no-one came, nobody come and explain what happened to the cutlery too.
Requested for new towel during 2nd day of our stay, did not receive it as well.
3rd day during our stay, before we left the Airbnb, we purposely went to the reception to request them to get the room clean. The ladies said no problem. When we came back, as expected, bedroom condition were the same before we left the room.
During our checkout, the Caucasian receptionist insist that we had breakfast during on one day of our stay, he did not bother to check and he insist us to pay for the breakfast that we did not had. He even said that he had my credit card details, he could’ve just charge me. Luckily another receptionist said that he will let the management know and access the cctv before deciding to charge us or not.