Our hostess was an amazing - she made us feel very welcome. She was very helpful when we needed help and that was in lots of ways eg directions, places to eat, tube to use, where to shop etc. Carlotta has a passion for living and loves family so when we shared our families with her she seemed very genuine. The neighbourhood was fine very easy to get to place etc. The only drawback was that it was very noisy at night (we live in a very quiet private cul de sac). The flat was very clean , homely and well decorated but we found our room was small (we had been travelling for 10 weeks).