The flat in East London was a great experience, as we really felt like local Londoners. Upon arrival that evening, we were greeted by Carolyn's brother-in-law, who actually walked down to where we were and met us on the main road! It may have been a bit tricky to locate the flat at night, otherwise. The welcome letter had specific tips, restaurant and activity recommendations that we followed and it really enhanced our visit. The flat is lovely. Beds were very comfortable, and had all the amenities we needed. When we requested an extra blanket, we had a quick response of where we could find the blanket. Her sister was so helpful answering questions and it was comforting to know that she was in close proximity in case we had any needs. A great experience!