The host was a great communicator, with full information and his representative was thorough and welcoming. The flat is a great size and from the pictures, it is exactly a case of what you see is what you get. We would DEFINITELY stay there again. It felt safe and is very close to Paddington Station. We didn't feel like we were walking on eggshells in the flat too. We fully recommend people staying - but please not when we want to book again !!