Gerry couldn't be a more helpful and friendly host. She is busy and lively and eager to let you know she's happy to have you there. She was beyond helpful in helping me get around. I was able to stay there while enjoying all I wanted to take in of London. Her son was really polite and welcomed me when I got there. The location is a little out of the way but really you can't the price and the host is top notch. Perfect to say if you want to enjoy the city.