We did not have a great experience with this place.
On a positive note, the place is spacious, clean, and well located. It’s half a block from the subway which makes life easier.
The internet worked well and it has a private entrance. Ali was very nice, personable, and quick to come to try to fix issues. Unfortunately, they weren’t fixed.
When we first arrived, the heat wasn’t working. Ali arrived in less than half an hour and was able to make the radiator work a little bit. It wasn’t enough but he left a space heater which was great and we used it for the rest of our stay.
The bathroom, however, has no heat and is freezing in late November. We would put on our sweaters to go in there, even in the middle of the night. This wouldn’t be a problem in better weather though.
The outdoor stairs are slippery, especially in the rain. This wasn’t too bad but worth noting.
Our biggest problem was the bed. It was just horrible. Horrible!!! It was a spring bed that was so old and lumpy and leaning to one side. I spent two nights waking up at 2/3am and not being able to fall asleep. My boyfriend was able to sleep but did so badly. We told Ali and he came and replaced the bed, again - very quickly! Unfortunately, the new bed wasn’t much better. My boyfriend had more problems with this one and by the last day had pulled something in his neck. I still have bad back pain and we left that place 9-10 days ago. It really affected our vacation.
If (when!) they can get a better mattress, this would be a much nicer place to stay.