Sue...our host went above and beyond to help us. Original flight was to arrive at 12a local time and she had no problem waiting. Our flight then got pushed back and arrived 7:30a and Sue was there to let us in and show us around the flat. She was MORE THAN accomidating in every way possible. Fresh towels, the fridge well stocked and able to communicate to us where to go and get anything else we may need. She was always a phone call or text away amd responded within minutes. The flat was great! Very spacious and felt just like home. Getting to and from the flat was easy with the Tube and Bus stops nearby. Uber exec was even cheaper than cabs. All in all it was a pleasurable experience and cannot wait to get back to London and once again book the same flat!