Leading up to our visit Pol made sure the accommodations were ready for us. He also made the extra effort to provide us with access at 9AM as opposed to in the afternoon which was very helpful after the overnight fight, (much better than at hotels). The apartment was ideally located between Oxford Street and Piccadilly which made public transportation easily accessible. The real drawback to our visit was the lift in the building was not working. It was quite chore to climb the 5 flights of stairs to get to the flat.