Venetia and her hsuband are very friendly and helpful. I had struggle with getting to the flat from the station willesden junction - however it was rather my fault. The steps from willesden junction that lead to the flat are a bit difficult to find. Th eflat itself is very nice, warm and the bed is very good to sleep in. The location is good as you can find anything needed nearby. Oxford Circus is 22 minutes away. If you do not want to travel to long with the tram to distanced places such as shireditch or london bridge, you can easily take uber which will cost around 20 pound. all in all it was a good place to stay with a good price.