Great location, quick walk from tube stops and the Emirates stadium. I only stayed one night and did not meet Cathy, but she was communicative and allowed me to stop by and drop off my bag before check-in so that I could attend the Arsenal game. The room I stayed in was clean, with lots of outlets, plenty of lights, and a fun globe lamp. The bed was quite comfortable if on the short end for me (6'4"), but I'm used to it. The house does creak and groan a bit, and you can hear other people moving about pretty apparently, so could be an issue if you're a particularly light sleeper, but I didn't have any issue with that. Would recommend.