The neighborhood is cool and the apartment is extremely close (1 city block) to the underground station, but I’ve stayed in multiple hostels nicer than this for one tenth of the cost. This is your standard European studio apartment with LOTS of stairs and a tiny bathroom (knees touching the sink tiny). That’s all and well, as I’m used to that when I travel in Europe and this was a bigger studio than I had expected. Plus it had a window away from the street and a fan provided, which was much appreciated! The bed was also very comfy! But to get into my concerns: the apartment doesn’t have a secondary lock I can use on the door—the apartment uses an app to open all doors which is really cool, but this was concerning as a solo female traveler that anyone with the app access would have been able to open the apartment while I slept. The other big issue I had was maintenance of the unit. The bathroom door looked like someone tried to punch a hole in it, the shower head was broken in two places so it leaked water instead of having any solid pressure, the shower was moldy with a pretty potent earthy smell (surprising knowing how strongly the hallway smelled of bleach when I arrived), and the bathroom faucet wasn’t secured to the sink so it moved every time I turned it on or off. I was only in the unit for one night, so I can’t say if Max and Billie repair things quickly, but I can say that they were very swift in responding as I found each of these issues in the flat so I’ll give them another try.
Summary: if you’re paying £100+ per night, it’s too much
Pros: location, comfy bed, size of studio, size of bed, window doesn’t face street, fan provided, provide washer/dryer in basement, guide book is helpful
Cons: no extra lock on apartment door, shower head broken, sink faucet moved with knob, hole in bathroom door, moldy shower, you need to be strong enough to carry your luggage up four flights
Final verdict: if they address maintenance and security issues I’d stay at the apartment again. It’s a comfy place when you don’t want to pay £300 per night at a hotel but also don’t want to stay at a hostel