I booked a room here the night before a work meeting. The building itself isn’t what we expected. It’s above an abandoned pub which appears to have been occupied by squatters.
The booking in procedure and initial contact with Ricardo was good. He provided security codes to allow access in a timely manner and provided a residents parking permit for £14 for 21 hours which i consider to be a good price.
The inside of the building was decorated nicely and although the finishing wasn’t great it did look good and as described. The room itself was exactly as per the photos and I can’t fault. The TV did struggle to connect to the WiFi but I assume this was potentially due to it not being suitable for so many rooms.
Unfortunately come 2300 hrs (on a Wednesday) the place appears to turn into what can only be described as a student house/ brothel. Music was being played at full blast from each room on our corridor. The rooms were clearly booked out by women who like to ‘host guests’ in the evening. Cars were being parked up outside for an hour, men were coming in, I was then spending an hour listening to a radio being played full blast combined with a mixture of sounds that can only be described as a mixture of the cafe orgasm scene from when Harry met sally and a group of howler monkeys.
For the first time in my life I left a hotel in the middle of the night as by 0200 it became clear that the noise wouldn’t be stopping. I text Ricardo and to his credit he did respond, however told me that no one would be out for an hour. I stripped the bed (which hadn’t been slept in) to assist the cleaners and went on my way. I did notice whilst stripping the bed that the mattress, duvet and pillows were all more heavily stained with what I can only assume (given the howler monkeys in the other rooms) were bodily fluids.
It’s the customer service I have received since which has been disappointing. Multiple texts and emails has resulted in no real response. Nor has it resulted in any form of refund or explanation.
In summary, if you were looking for somewhere to pay for sex or a room for a few hours then it would be ideal. However, if you plan on actually sleeping I suggest you try somewhere else.
Unfortunately, I was unable to find any availability at other hotels at 0230 in the morning so had to drive home which resulted in me missing my appointment. I then received a text from Ricardo saying that the staff member had arrived but couldn’t hear anything. He also sent a video of the corridor which included music being played. I can only assume the members of staff had headphones on when he visited which meant he couldn't hear anything.