Barbara's niece was there to greet me and show me around the suite, which was exactly like the pictures. The bedroom was gorgeous and comfortable--I never slept so well away from home before :-) The kitchenette was wonderful to have as well. The microwave and small refrigerator allowed me to keep fruits and veggies, leftovers, and cold drinks on hand, which saved me money and let me spend more time enjoying the city rather than hunting down food. The amenities in the bathroom saved me, too, when my luggage didn't arrive with me--I was able to shower and freshen up while I waited for the airline to track down my bag. If I ever find myself in London again, I will definitely stay here :-D