Alex was an awesome host (Elmira was out of town so we did not get to meet her). He was friendly, full of useful information, and generous with all of the extra little things that he provided in the room. We really enjoyed visiting with him. The room was clean and excellently located, right close to Heathrow Airport, which was perfect for us since we needed just a place to stay for a one night layover. Overall, we enjoyed our stay and would highly recommend this place to other travelers.