The property was exactly as described on the website. Check in was smooth. Lena even prepared some snacks to welcome us. The room was nice and clean, big enough for two persons. It is near both bus and tube stations and very close to the Hyde Park.
Before and during our stay in Lena's place, the communication between us was very smooth. Lena was always able to respond as promptly as she could.
All in all it was a very enjoyable stay.
Only one more thing I would like to mention is that there is no lift in the building. However the flat is on the first floor, so this won't be a big problem for most of the people.