A nice cosy place within walking distance to public transport. Comfortable bed and bright room. We didn't get to meet Libby but check in was very easy and flexible. We had some problem with the heating but Libby dealt with this promptly. Communication was fast. The only slight negative thing I would say is that the microwave is much too high up on the shefl for the average person to reach. Otherwise everything else was to our satisfaction. Thanks Libby :)