Ralph was true to his status as a super host. The description of the flat was accurate. His instructions were clear and helpful. We forgot to bring our UK power plug adapter for the laptop and Ralph went out his way to get one for us in no time. There was everything one could ask for to feel like at home and that was how we felt on our first day in the UK. The room was spacious and clean. The bed was comfortable. The complimentary tea was excellent. There was also a hot water maker in the room but Ralph also made his kitchen available for use. The bathroom was large and clean. There are bus stops that are literally right in front of the flat that can take one to central London. All in all, we enjoyed the stay very much and wished we could stay longer. We'll definitely book with Ralph again next time we are in London if his flat is still available and highly recommend it to anyone wishing to have an experience of home-away-from-home in London.