It is my very first experience at airbnb. I am glad I chose Toby and Anneta's house for the family. they provided us a clean, comfortable accomodation with modern style decoration. The bed was soft and cozy. My doughter slept in the sofa bed in the living room and she also had good sleeps. the kitchen facilities in the flat made us feel like home. we even cooked a meal by ourselves. the location is near Hammersmith station which is very convenient to connect different tube libes and close to the city center. we didn't talk a lot with toby&anneta as we were out all day when stayed there, but they were nice and helpful when we had problems. I'll recommend this place to my friends.