My best friend and I were able to book Katherine’s place for our first trip ever to London (and my first trip to Europe). We had a bit of an issue at first finding the location, but just one call to Katherine had us going in the right direction. She has excellent communication!
The apartment is a few minutes walk from a tube station and once we figured out how to navigate through the stations it was a breeze! At first we expressed some concern over relying on public transit so heavily, but Katherine and her husband Craig actually helped us nap out what stations where nearest to our first few activities and that helped immensely! They even gave us tips on local food places and some good pubs nearby.
Not only are both Katherine super helpful and courteous, their cats are adorable as well!