This was my first Airbnb stay, and I could not have been happier about the experience. I flew into Heathrow and took the metro to the South Kensington station, so the flat's location was perfect. Alex was very friendly and hospitable, and accommodated a couple of requests that significantly helped my stay. With three locked doors between the street and my room, I felt very secure leaving my camera equipment and other valuables. I hope to be able to stay with Alex again in the future!