The location is great -- safe, quiet and decent neighborhood, easy access to public transportation (underground and buses), super market and shopping area of Sloane Square. Leyla was very responsive. She provided clear instruction for self checkin before the trip and I had no trouble at all when arriving. We ran out of shower cream on the first night, but she delivered it to us in the morning on the next day (just on time as she promised). There's almost everything you need for a studio and one can feel that she takes good care of it. The only disadvantage is that sometimes you can hear people talk clearly outside the door at night, but I'm sure I'm going to miss my stay there.