I arrived at 12pm as I told Kian but although he told me the check-in must wait until 3pm, the porter let me get in. I found the toilet unclean, the bed was not made and there were two towels, one of them a little bit humid on the bedroom table. I told Kian and he replied very fast that cleaning people were expected to arrive later so they did. When I came back the bathroom looks cleaner and the bed was made, although with the clothes that I saw before, I guess that they were already cleaned and we're disposed in the bed for making it later. There were two different towels, this time folded, in the table. The shelving above the bed that was dramatically affected because of supporting too much weight in the past, has also some dust, as does the carpet. In the same terms, I don't think the bathroom floor was cleaned because last day I discovered that the stick of the towel holder was in the floor, something that you definitely see if you clean it! I was also surprised that this was broken and was not being replaced...
In addition, the shower head was just disgusting and simply unacceptable. It was so dated that the water came out completely randomly. Moreover, the door of the shower was also damaged making impossible to close it completely. When I complained about that, Kian replies very fast and try to fix things, in fact the shower head was replaced the very same day. He apologized saying that he expected the cleaning people to inform him about that, but I must say that this is Liam's responsibility. He should take a look, check things and ensure how people are going to find the flat every now and then. I can assure that the shower damages were not something from one day and I am surprised that nobody else complained before me.
For the rest, the location is perfect, the living room is nice and a lot of light enter both in the living room and the bedroom. He was nice and fast replying my complains, but of course these could be avoided with a proper maintenance of the flat. So, to sum up, was okay but could have been great