Pedro was very informative before, during, and even after our stay.
We had some trouble with the stairs that we had to deal with when getting there though. We were aware that we had to climb stairs but weren't expecting to have to climb that many. The apartment is located at the very top floor of the building and each floor contains two flights of stairs. If you are traveling with large and heavy suitcases, this wouldn't be my top choice if you can't carry them up many stairs.
I'd also like to mention that this property is much more suitable for couples/friends and not that suitable for families. The location is wonderful for enjoying the nightlife London has to offer. Even though the property does fit 5 people and has 3 beds, it is not an ideal one for a 5-person family. I would definitely come back with friends though.
Overall, we had a good time staying with Pedro, he was also very helpful with extending our stay for luggage storage.