Look nowhere else for the perfect house and stay in London, whether it's your first time in London or, in my case, the umpteenth time. Let me start by saying that communications with Trish and Kim were very easy and warm. They took note of all my preferences from the numerous email exchanges including the fact that I was a runner and went out of their way to even purchase and provide me a walking/jogging route map of London that I could use during my stay. Nothing was ever too much for Kim and Trish, including the fact that I had been to London several times and was more interested in the less-touristy, off-the-beaten spots of London. I stayed at the Marriott Park Lane for five days before moving to their house and beautiful hardcover books - specifically on less touristy but no less interesting spots of London - were dropped off at the hotel concierge for my perusal even before my arrival. Kim and Trish are so kind and genuinely care.
The apartment is an enormous three-bedroom unit with an outdoor patio in the back for al fresco dining and fresh air. The pictures portrayed are extremely accurate. The rooms and facilities are spotlessly clean upon check-in. I have stayed in so many top-rated airbnbs but this one TOPS IT ALL!!! The interior decoration is very charming, cosy, and full of collectible items that seem to have been collected by the owners throughout the years so it felt like a real home and nothing like a rented space. The kitchen was stocked to the brim not only with utensils, silverware and pottery but all the spices, condiments, sauces and even fresh veggies, milk, bread, wine, cheeses, juices, Nespresso machine and capsules, which Kim indicated were at liberty for us to consume. This was way above and beyond what I expected because cooking happens to be one of the things I love the most and my best buddy and I did many cookouts getting gourmet groceries from Harrods Food Hall and coming home to prepare delicious dinners, snacks and nibbles at home. It also has a dishwasher.
The apartment comes with fully functional washer and dryer units for laundry in a separate den/utility room, which was extremely important for me as I had been on the road traveling all over the world for five weeks before arriving London. It was so convenient to be able to do laundry, and I think this amenity is a huge plus for a long-stay which my friend and I plan to do next time on our visit.
The beddings, mattresses, and linens in the two main bedrooms (both with king-sized beds) were so comfortable that we slept in everyday and felt so rested and recuperated after our daily walks around the town and museums. We never used the third, smaller bedroom which was equipped with its own single bed and a lovely working desk and chair but it looks extremely cosy. The two bathrooms both had strong shower heads, hot water, and a radiator that can be individually controlled and switched on/off. It was fully stocked with toiletries as well although we brought our own. The lighting in the entire unit was so carefully thought out as many could be dimmed, and most of them could be turned on/off and controlled from multiple spots which made it so convenient.
The living room has two enormous sofas with tons of beautiful hardcover and softcover books to read. For first-time visitors, the library is fully stocked with maps, guides, tube map, restaurant guides, more maps for restaurants and grocery stores in the neighborhood with GPS print-outs, taxi numbers, all neatly compiled in a folder. You will feel like having a 24/7 concierge at your fingertip with the information packets and guide books that Kim and Trish provide for guests. It has a dining table that seat four comfortably. The apartment is located in a very safe neighborhood with double locks on the main door and a motion sensor lighting at the outside entrance patio. Noise was never a problem for us because the bedrooms are tucked away towards the back of the house and all three of them look into the inner courtyard/potted garden area mentioned earlier.
Location location location! The apartment is smacked in Chelsea which is a vibrant neighborhood with lots of restaurants and shops but not at all overcrowded with tourists. I love walking and was able to walk to Harrods in half an hour (something which I enjoyed immensely). That said, if you are lazy there are multiple tube stations (West Brompton, Earl's Court, and Fulham Road) all within 5-10 minute walking distance from the house. Most if not all of the stations mentioned are on lines that get you to all the tourist attractions, shopping, museums within 3-5 stations (tops) without the inconvenience of having to interchange lines.

Check-in: easy as a breeze and Kim was waiting to welcome us, called me and my friend by our not-so-easy Thai first names, and made us feel immediately welcomed and settled in with a lively, enthusiastic house tour and showcasing of the houses's wonderful amenities.
Rarely do I miss a place after leaving them, especially when they are not my own homes, but this house has been sprinkled with so much love, care personal touches that my friend and I actually miss it already. For those of you still shopping for a place to stay, do yourself a favor and look no further!