Alan's place was great, and really a jewel in the London area. It was very clean and spacious and fit our family of 7 perfectly.
The apartment check in was smooth. We had some issues getting in, and Olga was so sweet and met us even at our late hour. The parking spot was a major plus. The apartment is in a really nice area, about a 10 min walk to the tube. The apartment was extremely secure, but honestly the area around was so nice we felt completely safe walking late at night with all our children. The apartment building halls were under construction (obviously no fault of Alan), but did not reflect the overall apartment complex or Alan's apartment. The view from the apartment overlooked the Thames and was really quite beautiful. It took us probably 10 min longer than being in downtown London, but the price difference for sleeping 7 people was a huge savings, and DEFINITELY worth coming from Greenwich.
The kitchen is all updated, we didn't use it except for a few glasses, however it looked well stocked. There are no toiletries, which for us was no biggie, but just a heads up to people. Beds were very firm.
We had a great stay and would definitely be back. I would highly recommend Alan's place.