Had to stay and sleep in a apartment that was 32 degrees all day and all night. All that they said they could do to help us was provide us with an extra fan that just blew more hot air around the room and made no difference. This has to be my worst ever experience in an apartment. We thought maybe by the night it would cool down so we waited but it stayed 32 degrees all night we couldn't even book nowhere else it was too late. There was also a random drunk guy lying in the middle of the stairs for a few hours in the night till he got startled when I asked him if he is OK then he left he clearly is not a resident but he has the code to the building. That would be very intimidating for a women on her own walking past him as you literally had to walk over him as he was lying in the middle of the stairs. The communication was great till we had issues and then asked for them to move us and then they went quiet till literally like 3 hours before checkout. If you are coming to this place I'd recommend you stay away from the top floor apartments (level 4) as that's where we stayed and all the heat rises to that room and it does not even have air conditioning and the windows dont even open full. The only thing stopping me from giving them a 1 star review instead of a 2 is that they left a free bottle of champagne for us in the fridge as it was my girlfriends birthday. I'd recommend the owners to take this advice on board and invest in some form of air conditioning and not just provide cheap fans.