The hotel staff was great, very nice and warm welcoming. The place had all amenities: an iron, a kitchen with basic utensils, a coffee machine, and a toaster. WIFI was fast, TV had access to the internet too. Very clean. The place is in a great location. A supermarket is right outside, the underground station is less than a five-minute walk. Less than 10 min walk to the London eye. Very pleased with the place I have chosen to stay in on my trip to London. Absolutely recommend staying here!