Unlike most hotels, Ben's accommodation made it easy for a contact free booking, especially during a pandemic, and information needed to access the property was easily explained and understood. Ben was always available should I needed any questions but a lot of my questions were already answered in his initial message/introduction to the property. All was great, the amnemities, access to the kitchen, toilet and bath, heating was available although sometimes the shower can alternate at random times between hot and cold (could be due to way the water system was built). The bed was comfortable with multiple pillows and the desk came handy when I didn't need to go into the office from time to time. I also needed to extend my stay and this was quickly raised with Ben, which he promptly instructed me on how to do this and I managed to stay another day with no fuss. There were shops close, like Tesco and local takeaways nearby and even though the nearest overground wasn't that frequent, an underground station is only a 10m walk away. Great location, quiet neighborhood and a comfortable rest.