Run down - not “luxury”
We had the misfortune of staying here for 2 nights last week. We actually had a further night booked but, so bad was our stay, we left a day early.
Uncomfortable tiny beds, lumpy pillows, and blinds that do nothing to block the light. I actually slept on the bedroom floor as it was favourable to the bed. The windows offer no soundproofing to the outside world. A bedside table door was hanging off, as was one of the back of the wardrobes. You’ll also find a very ill equipped kitchen, blunt knives, and not so much as a colander or even saucepan lids to drain some pasta! I fully expect a hosts description of what they offer to be a little jazzed up, but the description of this flat is downright lies.
I messaged the host early in the morning after our first night to report everything and heard nothing back. After I escalated through airbnb, Morland group took the decision (2 nights after we left) to not refund the night we didn’t stay as requested, instead offering 20% saving if we stayed again. Why they think this would have any appeal is beyond me. We naturally declined and airbnb kindly offered us a compensation voucher, agreeing that the flat was sub par.
If you can, I would avoid staying here. If you do pack eye masks, your own kitchen utensils and very low expectations of sleep.
Finally, don’t pay their ridiculous parking charge. There’s plenty of on street parking directly opposite, without limit or charge.
Such a shame that the host never contacted us about the issues raised.