I think everything went almost ok. Spacious place comparing with most of the accommodations in London. Everything looks as described in a photos. Personally didn’t like the part, where I was asked to complete a long check in list in advance leaving my ID, arrival time (which is ok). I provided very accurately. And then I was asked about my arriving time again. The agency has a specific window for check in. Everything after 9pm costs money. We ended up being on the street for an hour waiting for someone to meet us there. I paid extra for the breakfast. My expectations were different. I had to carry those bags myself. We had a better experience, when food for beautifully organized for us before our arrival. We were constantly reminded about turning off the heater due to the high costs. Honestly very stressful experience, because we were “threatened” to get a bill. There were more, but who likes a negative reviews. I’m sorry, I tried to like the place…