Vincenzo was welcoming...even before I got there, with exchange of information beforehand about arrival time, key collection etc! The room is quiet, being at the back of the apartment, which is situated on a quiet street. The room is only a few minutes walk from both the tube and mainline stations: for me this was a perfect location, and the room was just what I needed for my visit to London. I may well try and book again next time I visit the area: that says it all!