Returning to London after 12 years I wanted to stay in an area that was familiar to me. Speaking to Owain through Air B&B I felt comfortable quite quickly. The flat was clean and tidy and Owain was always offering that if I needed any help or had questions to let him know. I got straight back into 'Londoner mode' having lived there when I was younger and felt by having a 'home' to go to each night with a concierge made me feel safe and protected so I could get out there and enjoy the city. Thanks Owain!