My husband and I stayed at Clarissa's property when we visited my husbands daughter in London. The instructions on how to get there and get in were very clear and accurate. The room itself was clean and tidy, with lots of storage space should we have needed it and the bed very comfortable. The private shower room / toilet, which is adjacent to the bedroom was clean and tidy and we had fresh clean towels given to us during our stay. We had the advantage of our own entrance which was great. The location of Clarissa's property was great, really quiet and only a 10 minute walk to Tower Hill tube, so very accessible. We unfortunately didn't meet Clarissa as she was away, but we did meet James and his daughter who were both very welcoming. That said, Clarissa's communication through the AirBnB app was great and she checked-in to make sure we had everything we needed to find the property. I would definitely recommend this property.