Very much careful to be strict cancelation policy. You strongly recommend All to read his cancelation policy in advance. Despite I did not stayed by mistake to the date for reservation instance, his refund process and un trust his attitudes and un trust words are very frustrated. He promised refund by cash in London during my stay but he never met un trust lots of Miserable Excuses such as busy seeing football on TV with his girl friend etc. If he doesn't refund, I will go to police to avoid the Victim like me to occur. He insisted transfered online but it is still waiting the notice from the Bank on Sunday. If you take your reservation Just before staying dates, this house absolutely DO NOT recommended. Thanks.