Shola was a very responsive host, answering questions immediately. The checkin and checkout was straightforward. Dollis Hill is a perfect location for going to Wembley for concerts and into central London. The only issues were a sink leak and the floor could've used a hoover/mop and the surfaces some dusting. The accomodation also doesn't really have views as the front window is covered with an opaque screen and the rear window is facing a brick wall, so it is somewhat dark. It can also be a little noisy from upstairs as the walls are very thin.