We were in London for 5 nights and took the Tube straight from Heathrow to the area. Tubes were 5 min walk away from place and we never felt like we needed a car, and after seeing the crowds and traffic, I am glad that did not have to. The place was clean and equipped with all essentials and all in working manner, hot water, and comfortable. We were visiting from the USA and were so glad that there was an adapter for our plugs in the drawer, that really made me happy! There are stairs to climb, and the place is not fantastically big, but it was enough for the 4 us. The host was very responsive and communicated with us in a timely manner. We enjoyed our stay a immensely in London, and will never forget. Thank you!