Apartment was clean and well maintained. Entry was easy with key box system. We couldn't find the parking tickets but Doretta was quick to respond to messages and sorted the issue promptly. There was no instruction sheet in the apartment. Our stay wasn't for holiday purposes so I can't comment on the location for purposes of staying in London other than to say it is about a 10 min walk to nearest tube (Victoria line) and a minimum of 30 minutes should be allowed to get to the city centre via public transport.