Alex was a superb host although I didnt get a chance to meet her she was availabile via phone and whatsapp when ever needed. Regarding the place, it was sparkling clean and spacious. The location is in the prime area- as soon as you're out from your doorstep there are resturants, supermarket, good pubs and bus stop making commuting very comfortable. If you walk 10 mins towards the Winchester street you will have loads of options for eateries and good places to hang out with friends and family. Also, not to mention, pimlico tube station is 7 minutes walk, victoria station 12 mins and bus stop 1 minute away. I enjoyed my stay- it felt home.