Our family of FIVE stayed in this apartment for 5 weeks. Here's my review in point form:
Pros:
-Welcoming staff
-Great location at tail end of the high street immediately in front of a bus stop
-A leisurely 10 minute walk up the hill to Hampstead station
-Doctors & Pharmacy just across the street
-Family friendly area in close proximity to London (takes around 20 minutes if driving)
-Apartment full of sunlight & really large windows
-Great heaters easily keep the place warm
-Great washing machine spins the clothes to an almost dry
-Considerate touches like a wheelie bag left in the apartment to make shopping easier, an umbrella and board games for the kids
Cons:
-Close to hospital so periodically a screaming ambulance
-photography gives an illusion of a much larger space
-Only 1 television in the master bedroom and no tv in the living room which is totally impractical especially with kids
-The "King" bed in the master isnt actually a true king bed it's closer to an international double bed
-The hot water in the shower was very sporadic the whole trip which meant most of our showers were a mix of cold, luke warm. Also the hot water runs out quickly - it could be off peak.
-The general cleanliness would be a 5/10 mainly because everything has been over used
-We were only given 1 set of keys, I never bothered to ask for a 2nd set after reading through all the feedback and noticing zero result for others
-The fold out couch was the biggest let down (during our stay december 2018 > January 2019) stained, dirty, overly used, worn and totally uncomfortable. You can feel the springs and wooden frame through the mattress.
Overall feedback is that this apartment was not suitable for our family of 5.
None of what we experienced would be acceptable in any Hotel.
In summary:
With a very diligent clean, minor refurb / touch up and a brand new fold out couch, a tv in the living room and an extra key: this apartment could suit a maximum of 3-4 occupants for shorter period of time or more likely 3 occupants in more comfort. This is not the place for larger families for extended periods.