we saw the Landlady only once at our arrival, then she disapeared, we suspecting that she desactivated the wifi at our arrival, because until she gave us the wifi code, it was intact, it then disapeared whrn she "gave" us access to it, plus the ceiling was dirty and the t.v was bugging, not enough toilet paper, no trash bags, no sponge to do the dishes, the kettle was dirty too, so not a very good experience