The stay was smooth. Luis got the cleaner to wait for me and let me in midday. The room n house is exactly as in the pic. The location is good and convenient, close to the tube n traveling in london is easy with the Oyster card but awfully busy during peak hours. Visitors can get the visitor Oyster card well in advance through the website, unfortunately I didn't plan ahead and only bought one when I got to London. Don't know what the visitor card was like but according to the website, it offers extra discounts on eateries or something. Anyway back to the house, everything is good, the weather did not allow me to enjoy the garden though