Mark was very good at welcoming us and helping us to settle in. We had a couple of questions on the facilities, which Mark was very prompt and accommodating in addressing. The shops of the neighborhood were mostly Middle Eastern, so there was a bit of a walk to an ordinary British supermarket (Coop, Sainsbury), but the street of the apartment was quiet and with a cozy park nearby. It was easy to get to and from the city center with bus and Underground. The apartment was a bit small for five, but we loved the modern kitchen and bathroom.