The positives: Paula met us and showed us around. She made the portable Wi-Fi available to us for use outside the flat. The flat was clean with the location convenient to the tube and local shops. The negatives: the place was very small, there is no way it can really accommodate three adults as advertised. There was no place to unpack any luggage. There was no heating in the bathroom. However the worst aspect was the sofa ‘bed’ - it was so uncomfortable that our adult daughter could only tolerate it for 2 nights and then moved to a single bed in a hostel dormitory room which she rated as being more comfortable. I tried the sofa bed and also found it impossible to sleep on.
Overall the negatives significantly outweighed the positives and so I cannot recommend this place.