Well. it's really a very pretty and comfortable flat. It has everything one could think of, including a washing machine, dishwasher, all necessary utensils in the kitchen, a lot of space in the cupboards - even shopping bags, plastic and aluminium foil - these are just examples of how Olivia thought of everything. When we arrived we found fresh milk and soft drink in the fridge, coffee (ground, instant and more), tea etc. Olivia was also flexible with check-in and check out times, so we could stay late until we had to leave for the airport. She was also very helpful with instructions, from where to buy / eat / how to travel and more. We loved the area: few meters to the Thames and the popular pubs, short walk to public transport. Highly recommended!