I never met the hosts, but picking up the keys was easy enough. Be prepared to walk up several flights of stairs. This is a 3rd floor walkup without a lift and with narrow corridors. The place looks exactly as pictured; stylish. The bed was comfortable. There was a closet which allowed me to totally unpack, which I really appreciated. The iron did not work; however, which was disappointing given how wrinkled many of my items had become after traveling for some time. The place is SUPER centrally located and therefore convenient and within walking distance of most things like the west end for a show, incredible restaurants, etc. If you stay here, make sure to eat at Blacklock for Sunday roast and drink at Swift right around the corner.
Being that it is so centrally located, it is very noisy. Come with earplugs, or be prepared to use your computer or phone as a noise machine.