Gerda was very helpful with our stay. We needed to make some last minute changes, and she responded right away and provided everything we needed. We only stayed one night, so can’t speak much about the area. As a family with very young kids, it didn’t feel to us like the most family friendly area, but we didn’t have much time to explore. The tube was a bit of a walk for little legs and luggage, and there wasn’t much super close by.