The location of the apartment was excellent. We had some issues with the very lumpy beds and the general cleanliness of the place. We found some old comforters and pads in the cupboard that we put on the beds so that we wouldn’t be bottoming out onto the springs and we had some new pillows with us for my daughters apartment. Let’s just say that all the bedding needs to be refreshed. They did their very best to make up for these shortcomings and really do have very prompt communication and were very keen to make things right which I really appreciated. The unit is on the market to be sold so I can understand why they don’t want to get new mattresses, pillows and replace the pretty trashed coffee table and rug . She is looking pretty tired and not quite like her photos.