Positive
Clean, soacious place, good range of facilities available, good location.
Negative
The mattress was smelling detergents which was very irritating (I have severe allegy), this forced me to contact Esther to take it out. I ended up sleeping on the sofa which is very not comfortable. I didn't complain about this though as it's my health condition.
The TV chammels are all disrupted, I could only watch the BBCs throughout my stay.
The window is broken and NEVER close securly. I ended up with sleep deprivation because of the horrible noise outside.
I raised both the TV and window issues to Esther, she came and saw them, she tried to fix the window but she failed. She didnt do anything for the TV!
She was not keen to fix them.
A horrible experience overall. Esther asked me to cancell the booking since the first night and I declined. She phoned the Airbnb behind my back from the and wanted me to leave as I won't be feeling "comfortable"!!!! its me to decide to stay or not. She did that when I raised the broken issues above.
I told her I will search for a better place but I haven't found anything. Its accomodation crisis in whole London
This was followed by a telephone call from Airbnb two days after the check in and asked me to move out in 48 hours!!!
As she phoned them again!!!
She agreed to make me stay when I told her that I will keep silent and not say a word about anything. Its very shame to deal with guests this way. A very smart way to force guests to leave in order not to fix the broken studio things. She even stopped replying to my WhatsApp msg and told the Airbnb there is no communication between us which is not true. She was replying to the Airbnb messaging.
The Airbnb manager was so nice and understood my horrible experience, they advised me to write a review about this. They refunded me the last two nights I didnt stay in as I left early.
Such an awful experience to live in fear of being kicked out due to lack of some facilities. It was me who accepted to have the pain by sleeping on the sofa and I didnt complain to her.
Being a professional, an overseas surgeon, I should have much better way to be treated with