I just had a lovely stay at Charles' house in the Holland Park area of London. The neighborhood is safe and a short walk to either Shepherds Bush or the Holland Park tube station. The house itself is extremely spacious and well appointed. It's very clean and had many sheets/towels available for our stay. We used the washer/dryer to extend our limited change of clothes. All of it worked great for my family. As a host, Charles was extremely attentive and made sure everything was good. He checked in regularly to ensure our logistics were coordinated in terms of getting the key, pickup at the airport. In addition, Charles provided a bottle of wine and a hand written note for our arrival. I couldn't be happier about the stay.