Difficult to find the address. The actual address was given a few days prior to the arrival but it would have been better if it was informed right after the payment was made or even before booking. Address system in UK is different from other countries so there should be a considerate instruction about the address for first-time visitors.
And check out time was informed wrong. I never made any change for check out time but Elise team kept sending me different check out time (originally 11am but informed as 9am) and I wasted time to fix the cleaning schedule. It was very upsetting when they even tried to charge me the cleaning cancel fee.
My first time airbnb in London and won’t use it again in London until I get over with this experience.