Where to start.
1) we are checking in at 9 Pm and they inform us that due to the late check in (the reception is open 9am-5pm if i’m not wrong) we will have to pay 100£ since someone will have to come and check us in. The guys arrives at 9.15. 1 min check in. 100£. Not even tom cruise is paid that much for 1 min of work.
2) the credit card didn’t work so we had to pay the 100£ in cash. Embarassing
3) the living room window was clearly damaged. Mid october in London. Pretty easy to understand the problem.
4) no hairdryer. Mid October in London. No hairdryer
DON’T GO!!!!