A friend and I stayed in this apartment for five nights. It was clean (with one unfortunate exception), well-appointed, and comfortable. The best aspect was its location, truly in the middle of the Soho/Covent Garden neighborhoods. The one glaring issue: on the first night, I discovered that the sheets on one of the beds were soiled. I reported it to the managers and they sent housekeeping to take care of it the next day. The responsiveness of the management team on this and a couple other questions during the stay was prompt and excellent. I would stay here again on a future visit.