My husband, son and I stayed here for four nights and it was fine. The apartment is in a large building that is an executive hotel and the experience was exactly that; a hotel in the business district of London. If you are looking for charm in the apartment or neighborhood, this isn't the place for you but the location is fantastic. Just two blocks from the Southwark Bridge and the Mansion House Underground stop is one block or less away. There is not much in the way of restaurants or shops in the area. The apartment was comfortable for the three of us and quiet at night. Helen was communicative and helpful, check-in and out was easy. Don't depend on the doorperson for any help as we rarely saw them and the people that we did see were not friendly. The only issue we had was an overwhelming smell of chemical fruity/flowery air freshener in the hallway that seeped into the apartment. Maybe it wouldn't bother a lot of people but as someone who can get a migraine from strong smells, it didn't make for a pleasant experience. We stuffed a towel under the front door and fortunately, the weather was mild enough that we could leave the windows and balcony door wide open which helped to dissipate the smell in the apartment. Overall our stay was fine.