Michele was extremely accomodating and friendly, and we were not easy guests! Our late arrival and my 6-year old wailing in the middle of the night with earache were dealt with without a hint of annoyance. The house is in a charming area with good cafes and restaurants and an easy, short bus ride into South Kensington for the museums. Free parking in the street outside at weekends was also a bonus, considering the location. And it's a beautiful house! Very highly recommended.