I wasn't really satisfied with my stay, sadly. The room was small and that was fine but staying there while being in lockdown wasn't great. The blinds couldn't be opened much beyond the height of the door handle meaning you need lights on at all times. Remember I was in there around 22 hours a day so that's a lot of hours without natural light
On my second night at around 2am I was woken with what I thought were people coming in or getting up for work-lots of dragging furniture, banging, walking around, talking etc. This went on until 4.30am. The next day, I asked Billie if she could ask the people above to be more conciderate. Billie apologised and agreed to do this. Then it occurred to me she had warned me that workmen would be in the building. I don't believe I heard anything like this before then, not even in the day. Then it dawned on me that they were working nights (and days after this) , right above my studio . I'm sure it's illegal to even work past around 9pm in the UK.
Anyway, for the next three nights I had the same nightly banging and DIY. Billie never messaged to ask if it was better so I guess either she didn't tell them to stop or she wasn't bothered enough to ask if it was still keeping me awake every night around 1-4am. Noise always stopped around 4 but some mornings it would start again at 8. It was very sad to have to deal with this for 4/5 nights I was there. Needless to say I was relieved to move out and get some undisturbed sleep
Before this, I couldn't have faulted Billie's communication skills so I did feel rather let down by the whole episode.
Towards the end I had neighbours having a screaming match (not their fault, I agree) and the people above were smoking out the window so the smoke came in through my door meaning I had to keep it shut but even then you could still smell it. Signs in the room asked for guests to report the smell of smoke but I figured there was no point as nothing got done regarding the the noise at night.
The positives were the location to supermarkets and Hyde Park and the check in using the Klevio key app was very simple to use
I was going to upgrade to a bigger room and stay longer but quickly decided not to