Heather was an excellent host! She made sure that we had a smooth check in and had left information in our room to help us navigate the local area independently. The room itself was very comfortable (wonderful bed!) with lots of little extras which made it just that bit more special. We met Heather in the evening for a brief chat and she was as warm and friendly as she had been on the phone. Her breakfast in the morning was perfect for us as it was light and healthy with fresh ingredients. We really enjoyed our stay and only wish we had seen more of Duchess! :) The house is out of the way and although there are buses nearby they take a lot of planning. We used taxis as we were meeting friends quite locally. That worked perfectly for us but a car is pretty essential when you are staying here and aren't familiar with the area.