Nguyễn and Thao, sorted out another apartment quickly after we complained about the first property which wasn't ready for us. bags of rubbish were left out, flip flops scattered on the floor, towels hung on chairs, washing up left out. As you can imagine, we were very stressed after travelling for over 10hrs, to arrive at the place which hadn't been cleaned after the previous tenant. The new apartment was nice, but not what we ordered. There was 1 room / bed less than the previous apartment. It was too late to reschedule again, so we made ourselves comfortable. The new apartment was nicely decorated and clean but water was coming in through the wall in the bedroom and there was a scratching noise behind the fridge in the main room. Like I said the second apartment was clean and in a great location and sorted very quickly, but not what we ordered. It was very stressful on the night we arrived.