This flat is in an excellent location in Fitzrovia - within 1-2 blocks of tons of lovely restaurants, pubs, bars, and shops. It's a delightful, cute neighborhood to stay in. There are a few tube stops nearby, so it is easy to explore London in all directions. The key pick-up was a little inconvenient as I arrived at night and had to walk around a bit in an unfamiliar location. Flat is on the 2nd floor (2 floors up from the ground), so you will need to carry up your luggage. The flat itself is comfortable and clean. There was some pub noise on the first night, but none after that. The bedrooms are simple and comfortable. Kitchen is well-equipped. The bathroom had a few issues (first of all is just 1 bathroom, not 1.5 in the flat) including slow drains and a shower head that did not want to stay up. Tom was quick to respond to inquiries and we had no issues, just some disappointment about getting less bathroom capacity than we expected. The floors were slightly chilly - maybe bring slippers. Overall, a very enjoyable visit!