I booked the stay for a colleague who was coming to London for work for extended period of time. after several last-minute cancellations with others Taz was helpful and quick to respond and answer all my questions and queries. he asked for additional information as the booking was not for me which I was more than happy to provide. he called the day before checking in to make sure everything was still going ahead. he is a fabulous host, and the accommodation was perfect, exactly what I had been hoping for. would definitely use again.