Laura was GREAT! She communicated with me and provided me with all the details I might need during my stay. The flat/room was just as described in the listing. It was easily accessible and in close proximity (walking distance) to bus stops, underground, and rail way. Getting to London city center was not a bad commute and it was a lovely walk over the river to Chelsea. The area the flat is in was quiet and residential. The host herself was very accommodating and flexible to my arrival and departure and checked in to see if I needed anything. Will definitely be staying again!