We stayed in this flat with three adults for nine nights. The flat is cozy with all the amenities a family needs. We have dietary restrictions so it was nice to have the ability to cook simple meals. The flat is convenient to transportation, shopping, and museums. The flat is below ground level with only one large window (that did open) - so not a lot of flexibility to get fresh air in other rooms if needed. Bedrooms were warm at night. David and Ann Marie checked in consistently and addressed a hot water issue promptly. The plumber was on-site in about an hour and resolved the issue. Overall, it was a good stay. Communication from David and Ann Marie was excellent from booking confirmation until checkout.