Not exactly what we expected. The apartment is charming and even though it’s not exactly in the best part of Chelsea, the area felt safe. The main problem during our brief stay (we booked a week and only stayed less than 12 hours) was that the radiators were very slow to warm up and we spent 7h in a cold apartment (16C - 58F). Not very comfortable during mandated covid quarantine and after a red eye flight. We moved before night felt afraid of being too cold at night. It was a cold and wet fall day in London. The deal breaker was when we realized that we could not even use the kitchen as plates and kitchenware were filthy and filled with moldy black remnants of food. The management agreed to refund our stay, minus the first night, that we didn’t even use (as we arrived early in the morning). All in all, not a terrible place, it’s big by London standards and charmingly decorated with quirky and personal details, but make sure the heating system is working before your arrival and that the kitchenware and linens were properly cleaned by the host.