Even though I did not meet Caroline in person, she provided detailed instructions with checking in and other information regarding her home. She was easy to get a hold of if I had any questions, and provided great suggestions for the local area. Her home was fantastic! It was very clean and I felt safe in this particular area of London. Overall, Caroline was a gracious host. It was a pity I was not able to meet her in person, because she seems like a very kind individual. I would definitely stay in her home again.