I never actually met Juliette in person, but she made us feel very welcome and was quite accommodating. Our initial plans with another Airbnb property fell through one week before flying to London, but Juliette was able to accommodate us at the last minute. We definitely lucked out.

She was very responsive before and during our stay to any questions we had. She had someone meet us before the regular check-in time so that we could drop our bags off and get a tour of the flat.

The flat itself was very tidy. We were able to use the kitchen, including the dishwasher, which was very helpful. The bedrooms were nice and had enough space for our luggage. The beds were comfortable, but a few extra pillows would have been good, as I sleep on my side.

The bathroom is clean as well. The only thing worth noting is that the tub is separated from the rest of the bathroom with a small retractable glass partition, which covers less than half the length of the tub. What this means is that some water will escape the tub when you're showering, but we didn't find it to be a big deal. Just a minor compromise in an old London building.

Overall we really enjoyed our stay in this clean and cozy flat. The neighborhood is fantastic, with quick access to the Tube and Victoria and Vauxhall stations, which we found very helpful for excursions out of the city. The local market (Sainsburys) is in walking distance, as are other shops and restaurants.

It really is a beautiful and convenient place to stay. We would definitely recommend it and recommend Juliette. Like I said, she was very helpful, and is even mailing back a small bag that my mother-in-law accidentally left behind.