I booked this stay at very short notice to meet up with someone attending a conference at the Excel Centre, for which this hotel is very conveniently placed. The welcome was good, with lots of information offered about eating places nearby. The breakfast was good: I chose tea, orange juice, weetabix, scrambled eggs, toast and jam.
However the room was very small with 2 roof lights in the ceiling, which would have been fine except for the fact that the ceiling slope began at the foot of the bed, and was soon too low to give me any headroom. So I kept bumping my head - I am 5'9" - and using the kettle area was hazardous for this reason.
I was glad of the bathroom, but it was so small that it was difficult to get past the inward-opening door to the WC, and the towel hooks were on the back of the door which involved more maneovering. Finally, unless you are strong, in this room you will have difficulty opening and closing the folding shower door which is exyremely stiff.