Claremont’s place was well equipped and in a decent location with the tube station being a mere 7 minute walk from the apartment. However, the cleanliness of the apartment disappointed us. We were 3 guests and there were only 2 towels kept in the apartment. More so, the kitchen cupboard was stuffed with cleaning equipment and sauces and seasonings which the earlier guest probably left behind. There were cobwebs all over the place which looked like the place hadn’t been deep cleaned since a long time.
More so, the host agreed for an early check in and we planned our arrival accordingly but at the last minute, she told us that the cleaner cancelled and we had to wait for almost an hour outside the apartment, with our bags, until the cleaner came and helped us in. While Claremont did try to sort the issue out and issued a refund of the cleaning fees, her response time could be better. All in all, it was a below average experience.