Catherine's flat was lovely and exactly as pictured. It is in such a good location, just a few steps from the subway station which gives you quick links to all of London's attractions. Check in was very easy. Catherine did enter the flat during our stay without any prior communication when we were out, the heating got turned off, the bathroom window left open and a hoover left at the front door, which was not ideal to come home to a cold flat and having had someone in the flat that we were unaware of. We contacted the 24/7 Support Team who let us know that it was Catherine who had entered the flat to return a hoover for cleaners. You don't speak with the host herself, only through a support team which does take away from the airbnb feel to the experience however they were very responsive.
Overall we had a lovely stay in London and the location really does make this flat great value for money.