Sonia was initially responsive and was accommodating for a short-notice stay. However, she requested an 8am checkout because of cleaning (and as an experienced Airbnb host it is reasonable to clean a property at that size between 10-3 hours). The studio has no workable heating (there was a note in the radiator to not touch but a replacement portable fan/heater was made available) and when called about sorting it out, the response was ‘play around with the knobs’. That did not work. The duvet cover and sheets were clean but the pillows were old and a strange smell emanated from the bed. The pillow cases were stained with blood, covered in hair, and unclean. Though Sonia was friendly and amenable the property was not worth the fee. In the end, I had to find alternative accommodation.