Milanka and Greg were wonderful and attentive hosts. There were detailed instructions for everything in the flat. Due to jet lag and mental fatigue related to traveling for business, my boss and I still required assistance and were able to get it almost immediately. The flat is beautiful and well cared for. The only complaint we had was that there was a lot of external noise that made its way in but that's just part of being in the busy part of town it is located in.