We spent a full week with a family of 4, and only have good things to say about this apartment and the hosts. The apartment is exactly as described on the ad, and the host is super reactive (before, during and after the stay). Illustration: At check-in we noticed there were not enough toilet paper rolls, we mentioned it and a stock was delivered under 10 minutes after that. Building itself is not a charming Victorian building (it is one of these common builds for small units that can be seen throughout London), but it is clean, functional, and safe. Location is perfect (nextdoor to Bibendum restaurant in South Ken), difficult to find a better location in South West London. Check-in and check-out is seamless. On-street parking, easy to find spots at any time. I would highly recommend this apartment and host.