This was our first experience of using Airbnb, and we were delighted it was a good one. The basement flat was as advertised as well as being clean and tidy. Well located (would recommend the Victoria pub), 5 minutes walk from Paddington station/tube, slightly further to Lancaster Gate or Edgware Road tube. Shanin was waiting for us on arrival and we were quickly shown around the place. A nice touch was the provided eggs, butter, jam and croissants, along with tea and coffee facilities. Excellent communication throughout. There were a couple of minor issues, the first being noise from the tail end of some work going on next door (Shanin warned us about this, and was not too bad but did start early in the morning). The second issue was access to the actual property through the security gate, you have to press a buzzer and a security guard opens the gate, but on a couple of occasions this took longer than it should have, if it had been raining or cold this could have been a bigger issue, but it wasn't and it did get better after Shanin spoke to the security guards.

Highly recommended.