This was our first time in London and it was great! Reggie kept in constant contact with me a month prior to our trip. He gave me a few ways to get to the flat and it was pretty easy to locate and simple instructions to get into the Airbnb. We arrived to London Heathrow airport earlier than expected (9am instead of 10:30am). Reggie was very accommodating and let us drop off our luggage early so we could start exploring. The metro/tube station was about a 10 minute walk. On the main road there are several restaurants, fast food, convenient stores, and grocery stores. If we needed anything just right outside our street. The flat was very clean and spacious for a family of 4-5. There were a few issues but Reggie solved them quickly. Thank you again Reggie for a great time!