Overall a great stay. Things that could have been better: The pictures aren’t accurate as far as the living room furniture. Not a huge problem, but would be nice to know what was in the picture was accurate. The furniture there was well-worn, certainly functional though. Check in was stressful because our flight was delayed and the time we were given was no later than 5. This was our first time in London (from the US) so we really were fish out for water trying to find out way there from Heathrow. We ended up being about fifteen minutes past 5. The host was very kind and quickly got us to the apartment for a very quick tour. Not a lot of instruction or advice as to how anything worked… appliances (the appliances are very nice, high end but need instruction as to how to operate-air would have loved to use the in-wall espresso maker but didn’t feel comfortable attempting to use it without instruction), the building, checkout process etc. when I have stayed in Airbnbs in the past, there was either a very thorough instructional manual about amenities and the area or the host provided a lot of information in messages ahead of time. There was only one key which provided a challenge as there were four of us staying and it wasn’t always convenient for the activities we had planned. This is a private building you have to use a tag to buzz into the door at the front of the building. The beds are the most firm I have ever experienced. They need some kind of mattress pad between the mattress and the linen. There were four very thin pillows. I feel there should have been at least four more pillows or at least the ones there to be a little better quality. There are two smallish towels per room and one larger per room. No face cloths or hand towels. The bathrooms are beautiful, very well done. A nice big bath in the master. The flat itself is stunning as is the whole complex of buildings in the area. Nine Elms is a very safe, clean, and upscale neighborhood. Very modern. Several restaurants very close and a nice Irish pub. There is a grocery right across the street. Water pressure was excellent. The washer/dryer (all in one) was a challenge. No instruction on how to work it. I was never able to dry anything to completion and it took hours to even try. I am not sure if I was selecting the correct settings or that is just the way it performs. I would stay here again, knowing what I needed to bring to make the stay more comfortable. Perfect location with two nice balconies providing beautiful views of the river. Between a couple of tube stops that are convenient. The Battersea Power area is beautiful. Lots to do. I would stay here again in the future.