We did not meet Irina. Roman took care of everything and was very accommodating and helpful. He was always ready to answer our questions, gave quick responses and local tips. All the necessary amenities and basics (more than your average place) were on hand, which was very nice. The apartment is not for those who have trouble with stairs, but it was no problem for us. There is a bit of noise from the road, but it is not too much as it is a nice residential area. The beds were also very comfortable, and the place very clean. The kitchen is well equipped.