We just got back from staying at the Goldhawk road two bedroom Basement Apartment. We were 4 adults. First the good points: 1. The location of this property is really excellent. It is very well connected with Buses and the Goldhawk road tube station is within walking distance (buses 94 and 237 pretty much take you anywhere in the city). The property has easy access to grocery stores (Sainsbury, Tesco) , a minimart, restaurants, and other amenities. The huge Westfield mall nearby accessed by bus is a big bonus. The neighbourhood of Chiswick nearby offered lots of options as well. 2. The apartment appeared new, tastefully and well furnished, very safe, well lit, with very good quality bed lines, towels, top of the line appliances in the kitchen. The bathrooms were modern and well appointed with good water pressure.The property was very clean on the inside. Everything listed on the site was available including hairdryer and iron. Now for a few downsides: 1. We had huge issues with WIFI access which is non existent (despite what the host/property mgmt. folks will tell you) This was a serious issue with previous guests as well and weak connectivity was present only in the living room. This is a basement apartment and it needs a router installed in the basement. Similar issues with TV when it rained. 2. The Apartment is managed by a property management company (Lavanda). You have no direct connection with the host! Their response while in writing is quick, but when it comes to providing for or fixing issues, I had to make repeated requests, (and had to call air-bnb at one point) -not good!. They did however respond in the end. You get a landline call centre number so a different agent every time and they don't know much about the property. The concierge service is useless without WIFI. 3. The second bedroom is very small, the queen bed occupies most of the space so two petite adults can barely get around it-more suited for 2 kids/teens) 4. There is noise, since this property faces the road which continues at night, so if you are particular about a quiet space at night, please be aware of this. 5. Gets very stuffy in the summer (ensure that windows can be opened in the bedrooms we had to call Lavanda to open them as they were locked) else you feel like you are in a tomb. Fans in the rooms would be very helpful. 6. Shower shelf would be useful in 2nd bathroom to keep stuff. 7. The patio is a welcome space but gets a lot of garbage from the street. So you may need to clean up. Ask for a broom and pan! 8. Ask for extra bath mats to be left for longer stays, and see if a cleaning service can be included for longer stays. There is no microwave in the kitchen only a oven. 9. I think having a host/owner you can actually connect with...