really lovely flat, really nice decor, and there were really nice touches like chocolates and flowers and milk left for you, that is well appreciated. lots of clean fresh towels and great facilities. very comfortable and warm, of a really good standard. the only negatives were: the bathroom, though it is lovely and large and well set out, it needs a little bit more decorating to bring it up to the standard of the rest of the flat. also there was a ladder in the inner hall next to my front door, i moved it to the outer hall but was informed it had to stay where it was, for me this took away from the otherwise classy decor of the surroundings. also the garde was a bit untidy, i guess because it is winter and the assumption is no-one will go out there, but i did as i love fresh air. :) but all in all a lovely place.