Edwin was a wonderful and friendly host. He was always responsive when I had questions even before we made the agreement to rent. Edwin was kind enough to meet us at St. Pancras train station and walked us to the apt. He gave us a mini tour of our area and tidbits about London. The apartment was as advertised and Edwin gave us a run down of how everything worked. My kids loved the Nespresso and Edwin generously provided 4x4 different kinds of capsules. The apartment was very comfortable and spacious and it was in an excellent location. The apartment was on the 5th floor but the building had an elevator. You are pretty much walking distance to all the major tourist attractions, SOHO, Oxford St, etc, and 2 tube stations within .3 mile of the apartment. We really enjoyed our stay in London. And Edwin was always quick to respond with any questions. He always helped be our contact point for taxi to Southend airport as we had no phone service. Thanks again Edwin!