I booked this for my nephew who was visiting London. Ollie was very prompt and helpful, he answered all mails immediately. The accommodation was easily reached via two bus trips from Heathrow. It was comfortable and good value for the price paid. It was a bit of walk to transport if you want to visit central London everyday, but if you are a budget-conscious traveler then you will understand that the security of your own room in a welcoming environment is more important than a walk to the station. Thank you Ollie.