I’m really disappointed! We’ve arrived around 4.00pm - I’ve informed the owner earlier. The heater hasn’t been on when we arrived. The owner was waiting her guest with the cold room! It was -2 degree outside and maybe
5 inside. We’re in coat in the room for 2 hours! The owner said the heater just needs time. (That’s why she should turn it on earlier…)
We went to the town and came back around 1.00am. It was a little bit warmer but not comfortable warm (maybe 15 degree). My fingers and nose were cold about the room’s temperature (under the duvet! ). We had to sleep in our clothes as we didn’t want to go anywhere at 1.00am (in -2 outside). This small, portable heater not enough to heating up this room when the temperature is minus outside! We couldn’t have a shower next morning about the room’s temperature.
Also, the room was dirty. Wearing coat for 2 hours after when we’ve arrived and sleeping in clothes - inhuman treatment! I’m so upset.
Reported and the Airbnb, given partial refund