After arriving in London from Glasgow, I looked at my air bnb reservation and clicked on the 'get directions' button which took me to number 43. On the door of number 43, there were instructions to go elsewhere and check-in. After an extra walk to check in, I arrived at the desk and the lady didn't seem to have my booking. After a good 10 mins, we finally realised that we had gone to the wrong place to check in as the Map did not correspond to the accommodation. Turns out the address is 45 which was next door, so had the directions been correct, we would not have gone to the wrong place.
When we got to the reception desk and began check-in proceedings. The girl asked if I had been notified that myself and my guests would be split into different rooms. I told the girl that on my booking, it said 4 guests, 1 bedroom, shared bathroom. Therefore I was expecting all 4 of us to be sharing the one room together, but sharing a bathroom with others. She told me that 3 of us would be in 1 room and 1 person would be in another. I was very annoyed and disappointed with this as I was not expecting it, and It is not what was advertised. I was very uncomfortable sharing a room with strangers and I would not have booked the accommodation had I known we would have been split up. The girl at the desk was very nice and it wasn't her fault at all. She did everything she could to help us out. In the end we managed to split ourselves between 2 rooms so that 2 of us were in one room and 2 of us were in another. It still wasn't ideal but it was the best of a bad situation.
Later that night however, I received an email through air bnb answering a question that I had asked on the app earlier. When I opened the email, I noticed that the title of the booking had changed to ' 4 Bed Mixed Dorm with Shared Bathroom'. This title was not there when I initially booked therefore, I have a feeling someone has gone on and changed the title to make it look like I had made a mistake when booking. I feel that this was very sneaky and misleading by either the accommodation themselves, or air bnb. I hope that changes can be made now, so that these mistakes don't happen to anyone else.