I had the pleasure of staying in the Duchy house and wanted to stress what a pleasant experience it was. The communication skills of the staff is extremely prompt and any question I had were answered clearly and more importantly accurately.
In addition their ability to accommodate me showed me how far they would go in order to make sure I was well taken care of. Upon arriving at Duchy house, hours before the official check in time. I found not only was my room available but also it was cleaned! Upon checking out at 4am they made sure I knew where the cabs could pick me up and discussed different options in my quest to arrive at LHR at 5am.The staff could not do a better job of making their guest feel welcomed.
the house keeping crew was friendly and provided anything one requested for their stay. It is rare to find a place where the entire staff is so caring for the guest.
The house itself can not be beat in terms of location and price. It is a third of the price of any hotel in the area and arguably has the best dining options .I rolled out of bed and had 2 metro Stations within a 5 minute walk as well has being mere steps from 3 great breakfast places.
As a current college student I understand dorm living is not always the most comfortable but I found the rooms to be in tip top shape. Nothing was broken or leaking, all the electrics worked and was well furnished.
I can't stress enough how much I enjoyed my time in central London thanks to the the people of the Duchy house.