To everyone, im a student who works in the NHS and my goal was to rent a house that did not cause me any headache or problems, as i have work flow over my head. I paid a very big amount of money for this place, IT WAS NOT WORTH IT ONE BIT. i dont care what other reviews are on this place they were in the past and now nothing is true, first of all, the advertisement the owners are showing you is false, its not a flat, i arrived and im living in their basement in their home and there are two locked doors inside the house where they can go down to from there house and make noise all day long, no peace. The garden is not what they show you with the pictures, it is horrible, not even clean, full of spiders and i tried to sit on the chair in the garden and it broke directly and nearly hurt my back. Here we come to the MOST IMPORTANT PART, there provider is vigin media, when i say it has been the worst experience in my life, yes it has. We couldn’t do any type of work for 3/4 of the stay. We were always finishing 9 hour shifts and had to stay in a coffee shop to study, we paid a huge amount of money so that we cant even come home and study?? The kettle broke down, the shower doesnt work properly, not even a bit. They charged me 6000£ and if u go rent a full house its max 2000£ a month. ONE MORE BIG PROBLEM, there is no care for the BASEMENT, that the front door was fully not safe, if someone wanted to come into the house they can, the door wont even close properly. I contacted them to fix it then after a week it was done. I had to take three days off work to fix the house for the owners, and i simply asked for a refund for not even all the money but a small sum, they rejected and wont even pick up my messages, GUYS THIS PLACE IS DIRTY. Im a NHS worker and its my job to care for people inside and outside my job, you will regret putting 1£ into this place. Safe your time.