Victor has terrible communication skill.s This was booked for a place to stay while away on business and it was not appreciated being 3 hours from home and being told 10mins before arrival that this had already booked. What is the point of advertising the property and then double booking it???
No apology or advise on the area.... infact a really bad attitude and void of any customer service skills.
If you don't want you time completely wasted then DONT BOOK THIS ACCOMODATION.
its a shame you cant rate minus stars!