This room is exactly as listed. It is clean and comfortable, and the bathrooms are very clean as well. The location is perfect - close to Victoria Station, plus walking distance to various sites. It made for a great base for visiting.
Pierre left information for us in the room about the area - transportation and food options. This was really helpful to us, and gave us a great starting point for our trip. Response time when I had a question was very fast.
The adapters are a nice touch! We had one issue where one of the adaptors stopped working, and someone was on site and changed it right away - this was much appreciated!
A lot of effort has been put into this property. I would highly recommend staying in here.