Lorena and her husband were very welcoming and provided everything we needed for a wonderful stay. The flat is very clean, and we were left with most of the space to ourselves most of the time. Even though the hosts were not there much while we visited, we didn't need for anything, and we could contact them with a message if needed. The neighbourhood is quite nice, and Lorena and her husband were more than helpful when we arrived late from a flight from Canada. The only challenge we had was location. It took about one hour to reach major London destinatinos by transit, and there isn't much to explore or do in the immediate area. There are interesting areas to visit if you take the bus for a little bit though. Since it was our first time, we didn't realize this when we booked, and we spend a good deal of time on travel. Obviously, this wasn't a fault of Lorena's, and she was very helpful in helping us to get around the city-we also learned a good deal about this part of London life! The accommodation was very comfortable, cozy, and welcoming, and it was peaceful to come home to. They were wonderful hosts.