Communication was very good! Location was lovely as well! The bed was arguably the best part of the whole studio; very comfortable to sleep in. Bathroom is small but serviceable. I will warn, however, that WiFi was dreadful -- either poor signal or just non-existent. This studio was also located near the top floor of the building and there was no lift. I had to carry a 20kg bag up 4-5 flights of narrow stairs! I'm not very strong, so this was difficult. I would stay here again (despite the bad WiFi), but only with lighter luggage.