I want to start by saying that the apartment itself is great. It’s clean, comfortable and in a great location (less than a 3 minute walk to a central tube station).
However, my father and I got locked out of the apartment on New Years Eve because we were not provided with all the keys necessary. We were provided with 3 keys (1 for the building door and 2 for the apartment door). Check in went fine, and we got into the apartment. However, later in the night when we went out to celebrate and came back there was a 2nd lock locked on the door to the building that we did not have a key for. I called Chris’ team and while they tried to be helpful they did not have the key and could not get in touch with Chris. We ended up needing to check into a hotel for the night that Airbnb ended up only being able to reimburse a small percentage of.
So I have to say unless they confirm they can provide you with 4 keys DO NOT stay here as there is a possibility that you will be locked out.