Q Apartments went above and beyond to give us a comfortable stay, somehow we ended up with a three bedroom penthouse when we booked for 2 bedrooms. The apartment was absolutely gorgeous and spacious, the individually climate controlled room zones helped so much because I love it super cool at night and my child prefers warm. I loved the ability to pick up the keys from a lockbox and keyless entry into the building. It made for such an easy transition from the airport to the apartment, especially with our flight being delayed 8 hours. The decor was gorgeously appointed, inviting and comfortable at the same time. The neighborhood was clean, quiet, SAFE and nice to come back to after a day of touring all of the overcrowded tourist spots. Nice to have some quick eats options available within seconds away from the apartment, (Pret-A- Manger and Itso were right next door), as well as a short walk away from convenience stores and grocery. Also perfect walking distance to all the sightseeing. My daughter loved that the London Eye and Big Ben were virtually right outside her window. We could not have picked a better spot. I struggled a little with stove, washer and dryer manipulation, but figured it out after googling the brand names and instructions and would only ask that the water temperature for the shower be a little hotter, (I usually take extremely hot showers) but I absolutely plan on coming back to Hope House Apartments any time I come back to London. I could not imagine staying anywhere else.