A very gracious host who kept in touch throughout our stay. Very well situated flat for visiting the heart of London with great public transport connections. The flat is much smaller than it looks especially the kitchen. It is on the second floor with no lift but we were helped with our bags. Comfortable beds, clean sheets. TV and wi-fi. Suited us very well but the plumbing/drains need to be sorted out. Once that is done I would happily stay again.