We have mixed feelings about this place. It was inexpensive, spacious, bright, and the bed was very comfortable. It was also clean and conveniently located near Shadwell Station. However, we have stayed at many Airbnb places all over the world and this was by far the strangest. First of all, the management company that runs this place is very knowledgeable about the property. However, it feels very impersonal and they are not very responsive via Airbnb messaging/email even for urgent matters. We ran into several issues during out stay that could have been avoided if there had been more detailed instructions. When we first arrived, there was no hot water. All we wanted after a long flight was to take a shower and a nap. The fix turned out to be fairly simple once I got someone on the phone - we had to flip the valves at the boiler and they sent us a YouTube video showing how to do this. The next issue was that we were not able to lock our unit door for 2 days because we assumed it locked automatically and once we figured out that it wasn't locking, no one would respond to our Airbnb message/email about it. This was especially disconcerting because there were signs all over the lobby that warned tenants to make sure the front door locked behind them as there have been issues of people tailgating tenants into the building and breaking into units or just loitering about. When I called, I was able to get someone immediately and it turns out to be a strange locking system that "many Americans have had problems with". It's super simple once you know (again this is something that should be included in the instruction manual if others have had issues.