we had great communication from the host and the apartment was clean and tidy. However, when we just arrived soaking wet from the rain we all had to strip off to get dry. At this point a woman open our door scaring my kids. she didn't come down just asked if the rain has flooded us. I find this intrusive and if they was a problem with flooding I would have been letting someone know. There is also only 1 key to open the front door and your apartment door. So surely this means other peoples keys can open other doors.