*The location is fantastic, you cannot beat it. The apartment is spacious, too. Close to Buckingham Palace, Westminster Abbey, the London Eye, Churchill War Rooms, and many train stations: Victoria, St. James, and others.
*Check in was quite a pain having to drop off our bags & store them for 1-2 hours costing approx $35 USD, while we took a Uber across town a bit and over the Thames River to collect the keys from a convenience store. ”Cleaner” was still in the apartment 1.5-2 hours after proposed check in time of 3pm. However, these things didn’t break the stay - they were just notable things that had to be pointed out.
*No A/C in the apartment wasn’t an issue, every room has windows that open and give a nice breeze! The open living room/kitchen concept really helped with having the window opened to get some fresh air. The bldg is nice and there is an elevator to get you up to the *5th Floor Apartment*
*I’ve never complained using AirBnB for over 4-5 years and 20 trips, but we were UNABLE TO GET HOT WATER TO SHOWER. Nothing worked for us, including house manual instructions. Sadly & unfortunately I contacted the host on day two (hoping it was just a one day problem our first day that everyone in the building was using the hot water), BUT, THE HOST NEVER RESPONDED and the water wasn’t even cool enough to be bearable for a quick rinse, so I’m not being ridiculous - I Promise, I’ve lived expeditionary many a many times.
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The space itself has the potential to be Great with a few updates & guaranteed or at least consistent/reliable hot water. The host appears to be a company as we did not hear from them after our first day at check in & the weekend hit - our issues were unable to be resolved.
*THE LOCATION IS GREAT & CANNOT BE BEAT...
*I wouldn’t stay here with more than myself and one other person, it is suitable for only 2 people. You could possibly have a child with you in this space but I wouldn’t recommend it.
*Tesco supermarket store right under you is convenient for perishables and drinks, etc. You’ll see homeless persons sitting by the door looking for spare change but they did not beg us, bother us, or cause any concern at all - easy enough to ignore.
I’ve reached out to the host again asking simply for a one night refund of our 3 night stay. I am hoping for a response soon.
Until the hot water issues are fixed and a more dedicated team takes over the listing, I sadly have to say I won’t be back. 3 nights and 4 days staying here without the ability to shower - before an 8+ hour international flight home - was a nightmare.