Rex and his wife greeted us at the apartment at the allotted time.they gave us the keys and instructions for use of the facilities. The apartment was very clean the area we already knew , easy access to both bus and tube stations and only 10 main walk along the river across the road from the apartment to view tower bridge although a good view from the apartment of the bridge and buildings known as cucumber, cheese grater and walkie talkie. Would be happy to use this apartment again.