Positives:
Excellent location, clean, modern and courteous staff.
Negatives:
Too hot and radiators on full blast. We were unable to turn them off or to work the ac on the first night. No staff member was able to help us. It was sorted the following day but we lost a nights sleep (and effectively a day's activities) as a result. The internet/wi-fi wasn't working on the first evening. We kept on being told it would be back up in 20 minutes. It eventually came back after several hours but my daughter had required it for a university project and she ended up having to try to complete her assignments in the lobby area. Ver unsatisfactory. When I followed-up these issues with the office they told me that the management company denied all the issues had arisen. When I told them that the issues did arise and that the Management Company were wrong I was told that they would look into it and revert. I never heard back. For this reason I could not recommend them. I felt that I was badly let down and then lied to.