Toby has a lovely and spacious flat in the perfect location, in Covent Garden. We spent a week there and found it ideal to explore the sights of London. Close to the Thames it allows for endless jogging if you are so inclined and all the West End theatres are within walking distance.
The apartment is clean, cosy and equipped with all necessary amenities. Beds are very comfortable and a good shower (boiler fed, not electrical heating) as well as a separate bathtub, and good WiFi, including free Netflix complete the experience.
While we didn't meet Toby, nor his housekeeper, during our stay, he is very responsive via text messaging and key handover was easy (curtesy of the Royal Opera Houses doorman, across the street)
Minor maintenance is required here and there (some light bulbs, smoke detectors, adjusting TV reception, wobbly door knobs) but nothing major, and as we understand it is already being seen to.
I can recommend this place and would come back myself in the future.