We had an amazing four-day stay in London. Even before we arrived, Elissa was very helpful in assisting us with our trip and suggesting places to visit. Once we arrived at the airport, we experienced some delay, but this was no trouble at all and we arrived at the apartment in the evening. During the trip, our communication with our host went splendidly and we had a great stay. The apartment is located very close to harrods and the Natural History Museum / Science museum. Next to the musea is a subway station lying next to the circle and piccadilly lines. These lines can bring you virtually everywhere in London with a maximum of 1 change to another line. We managed to get to every place in London we visited in less then 20 minutes. In a ten minute walk you can get to Hyde Park which houses the Kensington Gardens. We would definitely recommend this apartment if you're looking for a 4 person stay in London and look forward to staying here again.