Charlotte has been excellent to me despite my last minute cancellation since I had to cut short my stay in London. She has been great in providing me all the information I need since my stay was my first time there. Given a chance to be back again, I will definitely stay with her so I can finally meet her. Im just sad that I was not able to give to her my souvinirs from Manila but there will always be next time. More power and more blessings to a very kind hearted lady, Charlotte :)