We stayed at Taiwo's apartment for five nights. Overall the house is located in a good location in West Hampstead very close to restaurants, shops and the tube station. The area is up and coming and popular with locals. The house has three good size rooms, living room, dining room and a small kitchen. However, we were very surprised to learn that the back of the house is bordering a very active train tracks; one of the bedroom is located in the back of the house and it was impossible to use it due to the noise coming from the passing trains (24/7).
The house is definitely not luxurious; the bathrooms are pretty basic and the bathtub is stained and seems relatively old. Just before we arrived, we were asked by our host to pick up the keys from an office nearby (8 minutes driving distance). Needless to say, this was extremely inconvenient and surprising. Moreover, we only received one set of keys and were informed by our host that there is no additional keys available. Again, it was very disappointing fora party of four adults to share one set of keys. The host also expected us to return the keys to the above mentioned office and only after we expressed are dissatisfaction agreed to send someone to pick up the keys. I guess we expected more from an Airbnb host.
I would expect the host to
Be in the apt. Or at least leave a directory about the use of the apt and the neighborhood . The place is spacious but certainly not stunning. The photos are nicer than the reality