Very disappointed! I’d read all the previous reviews about this place and was looking forward to the stay however I never got there….I went to the keynest place and the code wouldn’t work because the key wasn’t there. Called ‘Simone’ and was asked to wait they would call me back. I was a lone female traveler and my phone charge was getting low. A guy called back and said the cleaner had taken the key home and lived the other side of London. It was on its way in a taxi. The man on phone ( clearly not Simone) then requested that I met him at the actual address. I really started to feel scared and so after 2 hours hanging around I got a train and left. The guy kept texting me and Im sure it was genuine but I’d lost all confidence by then. I contacted Airbnb and they said it was a breach of their conduct and that I would be entitled to a full refund which I have received along with a voucher. Bizarrely the last text I got from the man (not Simone) said I would only get 20% back which was completely incorrect. It all just seemed a little off…..shame : ((((