DO NOT STAY HERE. Diana treated us unprofessionally and disrespectfully, leaving us completely stranded in a foreign country the day of our reserved booking. We booked this Airbnb 2 months in advance for our trip from the United States to London. The day before our trip, Diana had still not contacted us about check-in, so we reached out to her. She did not respond. The morning we arrived in London, we sent her another message asking her to please let us know how to check in. 5 minutes before we were scheduled to check in, she messaged us to tell us that she had overbooked her place and we should book elsewhere. Even though we received a refund, she left us in an extremely vulnerable situation with no place to stay and no warning... we were literally left out on the street. Because we had to book a new Airbnb at the very last minute, we ended up spending hundreds of dollars more. Her behavior was truly unacceptable, and I would not recommend that anyone risk booking a stay with her.