My boyfriend and I felt very welcomed by Mark per email and it was convenient to arrive at the time that suited us. The room is exactly as description. and he was so helpful and thoughtful throughout my stay. The house was very clean and fresh towels were given. The bed was very comfortable and we always overslept. and the breakfast with bread.milk and juice is always fresh. and the housemate all of them are really easy going and we did had a great time together. Overall, it's a perfect stay for visit London, HIGHLY RECOMMEND :)