The host is wonderful! He was very thorough with details on how to get the key and how to find the apartment. Also gave great advice on getting to and from the airport as well as advice on what to do in London. He was very responsive when we had a problem with the hot water; I sent a message and he responded with a solution within an hour. And it worked! The location is SO convenient! Two tube lines, several bus lines, a grocery store, coffee shops. The kitchen was well equipped, the rooms were comfortable, the view was fantastic. The train that runs past the building can be heard in the apartment and I think we were there on a day when all the teenagers had gotten their A-level results so that one night was a bit rambunctious with celebrations, but it was no big deal. We had a great stay and appreciate Paul's hospitality.