This was my 2nd time staying at “the Snug” and I would definitely recommend it to anyone. She communicates in a professional and courteous manner and responds to questions quickly. The Snug allows you to see a different side of London and my friends and I were able to grab drinks at a local pub (The Conquering Hero) less than a 10 minute walk away. It was clean and has everything you need while on vacation. Thanks Kerry!!!