The flat was EXACTLY like in the pictures. We stayed there for ten days in July 2013 and it was very lovely. It was clean, with room enough for two people, etc. The swimming pool in the basement is wonderful. Everything was like it was described here on the website.

Tiny little negative points: There was construction nearby when we were there so it was noisy when we had the windows opened. Also, it can become tiresome to hear all the chatting from The Mahogany Bar near the flat in the evening. And the washing machine can be tricky to some, like it was for us (but we managed to make it work...).

BUT, everything else was perfect. The neighbourhood is very lovely, the grocery store is near, as well as the Underground station. You can easily walk to the Tower Bridge and the Tower of London. We went jogging early one morning along the Thames and it was fantastic.

Terry the concierge is very friendly. Kris was away on vacation so we didn't meet him personnaly but he called on our arrival and made sure that everything was ok, and he made himself available by phone and e-mail all the time.

Overall, it was everything we expected and we would recommend it to everyone who wants to enjoy London. For ten days, it was our own little home in the city. We felt very at ease, confortable and very happy to stay there instead of the hotel. Don't hesitate!!