Sylvan was there to greet me even though I arrived at 8pm, and showed me everything I needed to know. The room was warm and welcoming and the bed so comfortable. She made sure I had tea, coffee, water, towels and keys to come and go as I needed. It was a real home from home. As I was out on a course nearby most of the day or I would have liked to have spent more time chatting with Sylvan - a very talented and creative lady!