The host is extremely helpful and responding fast. The elevator is out of order and I cannot managed to move 2 huge suitcases to the 4th door. He did managed to get someone to help me move one. He ask allowed me to check out at flexible hours. The bnb is spacious and clean. The location is something like 20-30 mins from downtown. There are two very small convenience stores nearby. Nearest supermarket is 10 mins walk. Frequent bus connecting railway and tube. Bathroom is spacious and clean too. Kitchen is well equipped.