As many others have said, this is a comfortable place with all the amenities you'll need during your stay in London, easy to get to and good shops/restaurants nearby. Edward responded very quickly to messages sent via the system, and we could leave the luggage in the room on the last day till late afternoon (many thanks!). Yes, it *is* a small place, and if you're travelling with several pieces of luggage, you'll find it difficult to store them anywhere you won't stumble over them - but these are minor inconveniences. Would happily return when next in London!