Zsok promptly replied to me when I made the reservation. He offered help and informed an issue with the keys.
I expected to self check-in, as informed on his advert,but this was not in place yet when I stayed there.
I found the house quite dirty and messy when I arrived , and the keys, bedding and towel had not been left for me.
Zsok, though, communicated that he would make all the arrangements whilst I was out,which in fact happened. He also removed a lot of the stuff that was in the kitchen, living room and in the hall. This gave me a better impression about him.
It's a big house located in a good area to commute to central London if needed to. It's quite during the day and at night. The house is a bit old, though. When stepping on the stairs, the wood makes noises. It disturbed me a little bit at night, and made me feel as if I disturbed the tenants who live in the house when I needed to go to the bathroom as it's on the second floor.
I would suggest him to give a deep cleaning and fix the plumbing of the bathroom and as many other things as possible throughout the house. I am sure it will look much better and he will definitely have people looking forward to stay in the house.
It has a lot of potential to offer a far better hospitality to guests. He gave me the impression of being someone interested and in being opened to get feedback. Yet, he just sat use the house as you need to. I felt comfortable in sitting in the kitchen to have a cup of tea. The kitchen is huge, by the way. It just need a deep cleaning. I am sure that the house will look great. The garden looked clean and tidy.
I had even booked to stay in the house for another week, but my plans had changed so I had to cancel the booking that I had paid with a week in advance. He did not create me any problems with that.
He gave me a good impression by showing him as an open minded and flexible person as people who work with hospitality must be. Yet, by showing himself as a host who promptly reply and communicate with his guests whenever an issue arises.
Guests'circumstances can change, so hosts must be open and flexible to accommodate guests' changes of plans.
Congratulations, Zsok.
I wish you all the very best in your businesses.
I hope you take into account what I suggested you about the house in the private message.