Carlotta was very easy to get ahold of by phone when we arrived in London and her boyfriend showed us around her place. The room appeared a bit smaller than we anticipated but we didn't require much space as we only planned to be there to sleep. The bedroom is right on a busy street so there was some traffic noise outside during the night but we expected this going to a busy city like London. Carlotta was very friendly and easy going, we enjoyed staying at her place!