Petra is a rare gem..! She went out of her way to pick us up from the train station (despite our multiple bags) and made us feel very welcome. We enjoyed our privacy but she was always willingly to assist us with tips. On the days we went out to enjoy the nightlife she always texted us to find out if we were okay.. The location is a very short walk from the train station and we felt very safe in the area despite the London riots. We can comfortably say we've found a lifelong friend in Crystal Palace.