After 2 very bad experiences with Airbnb I was skeptical of using the company but thankfully my 3rd try was with Nick! He communicated immediately, was honest and helpful before we arrived and was always available throughout our stay to answer questions or to help. He was there when promised for check in and even contacted me afterwards to make sure everything was ok and to see if we needed anything. The apartment was beautiful, clean and new. It's located in a great neighborhood just a short walking distance to the underground station. I wouldn't go to London again without staying at Nicks' place. He took the stress out of airbnb and made sure our trip was perfect! Thank you Nick!