Do not book with this person!!! BEWARE!! I made a booking at 7pm in Istanbul. Then we had a freak snow storm that night and our flight was cancelled that next morning. I immediately called her to ask for a full refund, before my booking started, and she said no. I was booked for almost a week!! What kind of person would steal from Someone to give them nothing?! Someone who doesn’t deserve future bookings because they have no morals. I cancelled less than 24 hours later and showed evidence of that. We need to stop supporting bad behaviour in this world. Book somewhere else.