Honestly I missed my stay here due to visa issues, but i’ll give a review based on the service I received. Don’t bother calling the hotel, no one will pick up. Not even for AirBnB. When you try to chat with the team via BnB, they’ll only reply you 3/4 days after you message them. Made attempts to reschedule the stay as circumstances were really out of my control (a member of the visa centre caught covid), but the team wasn’t understanding at all. don’t bother trying to reschedule, much less get a refund if something urgent pops up.