I wrote to Helia after an emergency situation with a dishonest airbnb host. She responded within hours and we were able to move in to her lovely apartment within 12 hours. We were very grateful for her speedy reactivity. The apartment is beautiful, very spacious , stylish, homely & comfortable, and huge windows ( but lots of privacy). Short walking distance to local cafes, tube, buses, Hampstead Heath within 25 mins ( very nice restaurants and local shops) . We stayed 5 nights but the apartment is set up with everything to make a short or long term stay like home from home.
it was really a very enjoyable stay and we will be booking again for our next London visit.