This isn't meant to be an avenue to ruin Andrea's business, this is just my personal experience. Reaching out to Andreas at the beginning was easy and he was kind enough to even give me a reduction when his place got booked out twice but I didn't really enjoy my stay the entire time I was there.
The bed broke the next day and I'm still suffering back pains from it but Andreas was kind enough to replace the bed the following day and returned money for a night but the new bed was still so uncomfortable. I also paid for cleaning at the beginning but I had to do the cleaning myself. I couldn't use the bathroom comfortably because the other housemates always banged at the door and I wonder why they always wanted to bathe at the same time I was bathing, I don't remember reading a "no smoking" as part of the rules but there was a lot of smoking and it affected me alot. Overall, Andreas is a very nice and responsive man I just did not enjoy my stay.