This is the worst accommodation experience I have ever used airbnb for two years. I met the property two weeks earlier. On the second day I met, I didn't receive any news from the host, so I sent a message to Maria, hoping to confirm the booking, but I did not receive any response. I didn't receive any news until the night before my stay, I called the landlord. She suddenly told me that she could not stay the next day and temporarily cancel the order. Let us have a whole family, and we will soon reach London the next day, but there is no resident. Good luck, we met a temporary landlord willing to take us. However, Maria didn't give us any help from start to finish. The only thing I did was to contact Airbnb customer service. She said with confidence that nothing could help us, and even did not return directly to the news.
Therefore, my personal suggestion, please do not choose this as your place of stay in London, or you may experience the same day as I did before you know that you will be homeless in London.
Finally, I would also like to thank airbnb customer service for helping me with follow-up communication.
中文再次强调给祖国同胞们，千万别选择这家房东，会是你的噩梦，真心的。
这是我使用airbnb两年以来，最差的一次住宿体验。我提前了两周遇到房源，在遇到的第二天，我没有收到host的任何消息，所以我给Maria发了消息，希望能够确认预订，但是我没有收到任何回复。直到入住的前一天晚上，我没有收到任何消息，我给房东打了电话。她才突然告诉我，第二天不能够入住，临时要取消订单。让我们一个整个家庭，第二天马上要达到伦敦，但是没有任何居住方。好运地，我们遇到了临时有一家房东愿意收留我们。但是，Maria从头到尾没有给我们任何帮助，唯一做的事，就是叫我联系airbnb客服，她理直气壮地说，什么都帮不到我们，甚至最后直接不回消息。
所以，我的个人建议，请大家千万别选择这家作为你在伦敦的住宿地点，不然你可能会跟我一样经历了提前一天才知道你在伦敦会无家可归的消息。
最后，还要感谢airbnb客服，一直在帮我做后续的沟通。