This booking was not for me, it was for my employee who recently moved in to UK from Romania. Jane replied to me very quickly and she was happy to accomodate my staff for for more than a week until they found a permanant place. She was happy to excahnge the contact detials and a specific time to move in.
My staff mentioned it was a pleasent stay. It was welcoming and comforting. Jane was very pleasent and helpful. They had their own privacy.