Communication prior to our arrival was great! We had to check in late but the directions to the apartment and how to access the building were perfect and clear. The apartment was a perfect size for 4 adults and a child. It is located very close (1-5 min walk) to several tube stations, Trafalgar square, restaurants and supermarkets. It is also around a 20-25 min walk to Buckingham Palace. Would definitely stay here again due to its convenient location, cleanliness and spaciousness.