Lovely flat, 5 mins walk from Nottinghill Gate Station. The shower is poor and the toilet seat is falling off, but on the whole it is a very clean and pleasant flat. Unfortunately, that's where the pleasantries end. Kathy contacted me the day after I checked out, accusing me via WhatsApp of vomiting on the stairs leading up to the flat and in the communal hall space shared with her neighbor. She accused me very directly and in a very rude manner she messaged me stating "it looks like you had rice". I found this actually quite offensive as I would never dream of treating someone's property in such a way. She then said (AFTER accusing me) that she would be investigating her cleaners, a lady that had stayed there before me and her neighbors. After requests from myself to send photos of the apparent vomit covered stairs and carpet I have received no response, nor apology. I attempted to call her immediately to discuss the issue but I have been systematically ignored. I am still none the wiser as to what is happening! I would recommend that guests take photos and videos of the entire apartment making note of any obvious problems in the flat to avoid being subject to wrongful accusation. Such as shame. Would have been a 5/5 review had she not dealt with the matter in such a way.