Most reviews I've read about this property wrote no receptionist standing by for check-in. There's a receptionist present now during the day to help us with check-in. The room was also clean and tidy. The shower was tight, but not a problem for us (we are between 159-170cm in height). There are some minor issues with the room like some sockets not working and the room's alarm ringing everytime we opened the door, but we've communicated them to the receptionist guy. Overall it's great for short stay as it's conveniently located around Baker Street and Marylebone area.