Erika and co-host, Margo were excellent communicators, went above and beyond to meet our needs. They made sure we arrived and checked-in well with lots of instructions. Took care of small inconveniences right-away within 24 hours, by paying a visit to the flat. Always checked with us, whether we are doing well and if there is anything else they could do. Kitchen is nice and has everything. On the top of that, Margo kindly made a small appliance available having felt our need, although we did not ask for it. The kitchen and bathroom do not lack any essentials. The location is very good; if your feet can handle it you can practically walk to all the major attractions in Zone 1. Me and my family will stay again in this flat, as long as Erika and Margo are hosts.