Wonderful home and wonderful guests. However, the lifts weren't working so we had to carry all the equipment upstairs which was five floors. As you can imagine this caused noise lifting heavy equipment up five flights of stairs we then had a classic Karen tell us that we were not supposed to be in the building and then her partner actually tried physically pushing one of my co-workers out of the building. Very frustrating, completely unnecessary, yet of course they found a way to spin it like we done something wrong. All in all a wonderful stay bar this situation