This is a lovely apartment in a fantastic central neighborhood. Everything was as pictured. Check-in was graciously facilitated by one of the supervisors. Having an elevator in the building was a nice plus when hauling our luggage in and out. The only reason I gave this 4 stars instead of 5 was that the shower backed up and leaked into the apartment below. But they had someone come fix it that day- very fast response. We would recommend this to anyone who wants to be in central London in a spacious setting, and especially good for two couples or a family of four.