The Victorian Flat in Chelsea was wonderful. Veronika made arrangements for the people in the upstairs to meet us and give the keys which worked out really well. She is very quick at reponding to any inquires. The tube at Earl's Court was less than a block away and we could get a direct ride from the airport to the flat and everywhere else we needed to go. The washing machine was handy since we did not have our luggage the first few days. Shopping and restaurants were very close. The pull out bed in the living room and the one in the bed room were both comfortable. The back bedroom was very quite. It was nice to have a refrigerator. All in all a great experience!