My boyfriend and I never made it inside Adelaide's home. There was a huge lapse in communication and we basically ended up getting a hotel. While I can certainly see Adelaide's side of the story, I do think she dropped the ball by being unreachable on the night of our arrival when we tried to contact her via both the app and text through the number provided on AirBnb. Long story short, without us having to ask her, Adelaide has since requested a refund for us for the full price of the stay. While I certainly appreciate this gesture, my boyfriend and I weren't too thrilled that we had to wander around Croyden looking for a hotel in the middle of the night - in addition to the unexpected cost of a last minute hotel. I would advise future travelers to be aware that a later arrival time isn't ideal for this location as it is a bit confusing getting from the station to the house. (We spent at least 30 minutes wandering around looking for the place.) I'm sure this listing is ideal for some, (as the mostly positive reviews below attest to) but if the purpose of your trip is to see London, and you're unfamiliar with the city and surrounding suburbs, just pay the extra money and get yourself a room that's more centrally and conveniently located. For any fellow NYC residents out there, a comparable situation would be staying somewhere like Hoboken when your sole purpose is to visit NYC. Anyway, this is something my bf and I should've realized, so our fault on not being more thorough with mapping stuff out in the early stages.