We waited for 4 hours for someone to let us into
the apartment, even though we contacted City Relay multiple times. When we were finally let in, the apartment was a mess. The bed was used and never made, trash on the floor, used towels left on the bathroom floor, and e.t.c. We found out that the apartment wasn’t cleaned for a month and the realtor basically abandoned us, leaving us to find a hotel to stay in for the night. Would NEVER do business with this company again.