Mary and Ken greeted us warmly and a drink offered as soon as we arrived. It was great to be able to leave our car right outside their house as there were no parking restrictions. We had our own first floor bedroom and modern bathroom with shower over the bath. Bedroom overlooked the rear garden. We had plenty of space - their garden and living area were available for us to use. Nothing was too much trouble for Mary and Ken and they they provided us with Oyster Cards to get around the transport system and showed us how to top them up. Bus stops in both directions were nearby (Richmond one way; Hampton Court Palace the other). Breakfast was just as we would have at home - even getting our favourite cereals. We loved the area and Hampton Hill village high street (5 minutes walk), which had a variety of shops and cafes.