I booked the flat for my parents who were visiting me in London for a week and whom I wanted at a place near where I live. Whitney responded promptly to my query and I appreciated that I was able to visit the flat before deciding.

The location is absolutely fantastic, with excellent transport links (bus & tube) and walking distance to all sorts of places (Borough Market, the river etc). It is spacious, airy, and full of light, and has lovely views of London including the London Eye. The bedroom only has an overhead light so Whitney kindly provided a small side table and lamp. The flat can get a bit stuffy being on 10th floor but has lots of windows so quickly gets aired out.

Our only criticism is that the flat was a bit messy - starting with the rumpled bed clothes which I found when I went to drop off groceries before my parents' arrival (I had to make the bed again) and the large pile of clothes and undergarments on the floor of the (opne) wardrobe which was an unwelcome sight. We also had to temporarily move things out of the (quite small) fridge to make room for groceries, and move toiletries from the shelf to under the sink to make room. Two minor points is that the bathroom lighting was a bit low and this was a problem for my father whose eyesight is not very good; and, very oddly, the bathroom does not have a shaver plug so we had to improvise a shaving stand in the kitchen - the latter is obviously not Whitney's fault but anyone using an electric shaver should be aware.

I think that if Whitney were to make the flat more tidy and maybe make a bit more space for visitors, it would really be an ideal place for a stay. We worked around the little things and in the end were very satisfied. My parents (whom I should say are elderly) said they would very happily stay in the flat again the next time they come to visit. :-)