This is a B&B that operates amidst others near King's Cross, and the people are extremely nice and helpful. Everything was as promised, the room was clean and getting cleaned daily (and towels changed), plus there were things one could ask for that would probably be off limits in a private home, such as help with a large heavy bag up and down a steep narrow staircase. I was also distracted enough at leaving that my laptop charger remained plugged in the wall, and they have mailed it to me.