Unfortunately, there is not an option for zero stars. We booked this well in advance of our arrival from Ireland and the US, only for Mark to cancel the booking as soon as we exited the Tube station in Shoreditch, alleging that the booking was made in error and there was no vacancy. At 9pm on a Friday night in London. Not only did Mark not communicate with me (I only found this out when I inquired as to the lockbox code for the keys, which should’ve been sent 24 hours in advance of checkin), but he clearly knew of the booking and opted to ignore the automated messages about payments being received. Mark does Airbnb a disservice and should be ashamed of himself for putting three people out on the street instead of owing them the common respect of communicating like an adult. Don’t stay here unless you plan on throwing your money away or want to interact with fraud.