Our one week experience at Kris apartment was very nice. Kris kept in regular contact with us as our arrival to London drew near. His instructions how to get from Heathrow to the apartment were perfect. The apartment is as it appears in the pics and the neighborhood is safe and a short walk to the Tower tube station. Terry the security guard is very kind and answered all our questions about London. A few items we think worth mentioning although very minor is the apartment is across the street from a school. You will hear the children outside briefly between 0830-0900. Also, with the deck doors closed at night the apartment can get a little warm. We have utilized AIRBNB for many apartments throughout Europe and again we were very pleased with the overall experience.