Sam’s flat in Surbiton has been one of our best AirBnB stays ever. We stayed for eight days while our house was being refurbished. Communication with him was absolutely perfect. He is quick to reply and nothing is too much trouble if things need to be resolved. The flat is elegantly decorated, with new, good quality appliances, super comfortable recliner sofas and Sam’s administrator Priscila keeps the flat spotless. Welcome pack includes some nice quality bread, milk, a bottle of wine, cheese, coffee capsules for the coffee machine, sweets and chocolates for guests. The location is fantastic, close to direct trains to central London, on a leafy quiet road with free parking, A beautiful Victorian building with heigh ceilings, so lots of natural light. The beds are good quality and the mattresses were comfortable. We had very restful nights. His flat feels more like a 5 star small luxury hotel than a n AirBnB!