The location is great, in fact the only good thing about our stay.
It was my birthday and although we live in London, we decided to go to the hotel to get a little change from the lockdown situation. But the hotel did not make us/me feel special. In fact I was kind of sold their special celebration packages. Since the hotel directly send me their packages when I asked if they will do anything special for me? So I had no choice but to go for one of their packages to make myself feel that it was my birthday. Hotel did not even wish me.
The breakfast was very average, we understand that the time is unusual but it wasn’t of a four star standard. The mushrooms in our breakfast was tinned and not at all of good quality. The juices given were in the tiny glasses (little bigger than the shot glasses) Again, nothing from the restaurant staff when we told them that it’s my birthday and if they can give us a plate to have cake. However, our server Maria was a very good person (in fact the only pleasant thing there)
Our room was supposed to be a superior double room, I even requested them to give me some kind of view as we were spending a lot of money. Although, the hotel was practically not full they could have done a little bit better.
If at all I decide to go back there I would only go for the location. As the hotel is pretty expensive, it is not worth spending so much money for so little value.
I wish they at least did not charge me for their so called celebration package which was a few balloons, happy birthday card, happy birthday inexpensive banner and two chocolates.
Hope this will help other travellers. But the location is too good