The flat is exactly as advertised and just like the pictures. It was a comfortable size for a family of 4 (with 2 young kids who shared the pullout sofa in the living room). We had a smooth check-in procedure. Great location, close to grocery stores, restaurants, and the Apollo Theater where we had show tickets. About a 5 minute walk to Victoria Station. We were also able to walk to Buckingham Palace and Westminster Abbey. We enjoyed our stay.