Veeve was amazing to work with and had a very smooth and systematic process.
However the person whose property they were managing and renting did not do much to make guests comfortable. There were signs on several surfaces with instructions to not use them including the top of a dresser for example. Multiple signs regarding not putting any marks on tables, dining tables, kitchen counters and bathroom counters. It made the stay uncomfortable.
The living room was beautiful and had an amazing library of fine art and cinema and architecture. However there were two armchairs and 2 armless chairs which excluded sitting next to who you would be traveling with.
While the living room and entryway was lovely mid century modern furniture and various artworks and was very elegantly decorated, the bedrooms felt like an afterthought. The small bedroom had a bed stuck between the door, music equipment and players, a desk and a library in a 10x 10 space.
None of the closets were available as they all had blue security tape on them. Freestanding somewhat rickety, stands to hang clothes on in the master and the second room.
The master with en-suite bathroom had potential but there were dusty boxes, a hairdryer box and some other boxes stored in all there corners. The art seemed like an afterthought.
All the dressers had signs not to use them and two side tables were the only places we could pit anything down.
Both bathrooms were lovely although one shower head did not work but we didn’t need two. Veeve offered to fix it right away.
The kitchen had old, cracked dishware and old cutlery some of which was cracked and dented.
There was security tape on almost all drawers, cabinets and the water/ice spout on the fridge.
The appliances were top notch but the pots and pans similar to dishes and cutlery, very basic and old , some scratches. There was no tea or coffee, typical of most Airbnbs that are a welcoming touch from most owners. More instructions to wipe the counter immediately.
The fridge and the house overall were SPOTLESS.
The master bedroom and the second bed were on some frames which looked very weathered and old and on casters. They were not covered with a bed skirt. They moved apart some when we slept in them.
In summary, we got the impression that the host was new and very an anxious regarding her mid century modern furniture and other items in general. Made it hard to use and relax there. We didn’t cook there during our 2 week stay. Could not snuggle as there was no couch. Just a few chairs. I always have utmost respect for the stuff in other folks houses when I rent but it was more than expected.
Pros include great views of the Thames from the balcony , very clean place, excellent property management company, train station- Imperial wharf which connects to many hubs, beautiful library, beautiful living room. A stellar Lawrence Durell collection among other books, which were a fine art and cinema lovers paradise.
For the price, I would expect stellar dishes etc in the kitchen, a better decorated master bedroom , at least remove the boxes/ storage, provide a little closet space, have nicer beds, perhaps a protective cloth on the tables which get heavy use like the dining table rather than leaving so many notices, a couch.
Overall impression was that the owner did not have much experience hosting or staying in an Airbnb setting.