Arune is very kind and easy to communicate with. She gave us easy directions to the place and recommendations in the area. The room was clean and comfortable. It seems that there are 4 rooms in the apartment and 3 of them were rented. At first, we were worried about the bathroom traffic since there is only one bathroom. However, the toilet room is separate from the shower room and somehow it worked out very well. We actually never bumped into the other guests or had to wait for anyone to finish using the bathroom. The location was the best, 15 min walk to the London Eye, 20 min walk to Big Ben. We pretty much just walked to the majority of the attractions. The metro is close by too if you prefer that. There is also a market, restaurants and cafe's super close to the place. We really enjoyed our stay and definitely recommend it to others.