Honestly I’m disappointed in the communication and directions on check in and check out. We were never told what apartment number it was so when we received the key we had no clue and had to chase after the lady that gave us the key to ask. We felt as though we didn’t know what we were supposed to do and had to wait for a response when trying to contact you. We tried to call a few times and the number was not reachable. I was extremely disappointed that their was ONE clean towel. The towels in the bathroom spelled spoiled and used and the one clean towel in the bedroom was at the back of the closet and honestly didn’t smell quite clean. The bed had to be the most uncomfortable bed I’ve ever slept in which is preference I guess but the squeaky noise every time you move was annoying. Not having any extra pillows was just another inconvenience. The location was helpful but that’s about it.