Nice spacious flat, close to Underground with good connections to the city center. We did not meet Anna in person, but she always replied to our questions quickly. When we arrived in the morning she let us drop off our bags in the flat and she allowed us to pick them up in the evening of our last day so we could fully enjoy our last day in London without worrying about our bags. The kitchen could be a little bit better equipped. The neighbourhood can be very noisy during the evening and night with people talking very loud right outside the flat.