I would like to thank June for allowing my six friends and I to stay in her Airbnb. The location was wonderful, and the apartment itself was great/clean/convenient/and comfortable, aside from the unfortunate issue we experienced with the water heater failing most of the time during our stay. As a result, we were all barely able to shower during our four day stay, and I do not mean to sound dramatic -- literally all of us, men and women included, had an extremely difficult time tolerating the freezing cold water in the showers. Us women with long hair were unable to wash our hair, since the water was so unbearably cold. As you can imagine, this affected our stay in a negative way. During our stay, London had some of the hottest weather of the summer, which meant we were sweating throughout the day, as we walked around the city. Being able to shower was a vital amenity, and sadly for us, we did not get that. I absolutely understand unexpected things happen, and I do appreciate June's communication during our stay, but I still can't help but to feel as though more could have done to fix the situation sooner, or at least to have made our stay more comfortable in light of the issue. We did not receive a solution until our very last night in the Airbnb. We happened to be home when the maintenance guy stopped in, and he explained what was going on. The first time he came out, he said we replaced some part that had failed (this was his second visit during our stay, for the same issue). Then when he returned, he said the issue could have been attributed to the construction/work they were doing on one of the lower levels, and the water heating device kept failing. Once determining that was the ongoing issue, he was able to show us how to re-set it, in the event of a failure, and pointed out a flashing light that would be blinking if it did indeed fail. This was helpful information that I wish we had known sooner. In the future, I told June that they should make a point of communicating that to the people who stay in their Airbnb, in case they encounter the same issue as we did. That way, they would know how to correct it, if it kept occurring, as it did in our case. It was as simple as pressing a button. That being said, after learning this, we now new the solution in case it happened, but even after the fact, the system failed multiple times after the maintenance guy left, and we had to restart it many more times. Sometimes multiple times within one 5 minute shower. The water would go from scolding hot, to freezing cold, within minutes and someone had to run back upstairs to press the button. I wrote this review to explain my disappointment, and hopefully this knowledge will aid June...