Cindy is an attentive host, replying quickly to all messages and helping with any queries or information needed about the local area. The apartment is in a very convenient location. Only a short walking distance from Shepherd’s Bush tube station and Westfield shopping centre, providing great access all over London. The overall cleanliness of the apartment was good, but the bed sheets appeared to have stains and there were some dark hairs in the bed. The terrestrial television channels were not tuned in, however the on demand apps were working, such as Netflix, giving plenty of options to watch in the evening if you were not out. The apartment could benefit from having an air con unit or fan during the warm summer months as it retains the heat very well. You can also hear people in the surrounding apartments and the traffic noise outside, which led to my partner waking up in the night, however I slept fine. Overall Cindy’s apartment is a good place to stay with very modern decor and a check in process that was very smooth and easy.