This place is perfect for a solo traveler. It’s clean, very well equipped, and in a safe area. It’s about 8-10 mins walk from Victoria station, which takes you everywhere in London. The communication was quick and accurate. The only (potential) downside is that I did have to carry a 15 kg luggage upstairs to 5th floor, no elevator (lol). That could be a burden for someone who travel with a big luggage.