Serena was SUPER helpful prior to arrival. Clear, detailed instructions on how to reach her place from the airport.
She wasnt there most of the time but she was able to provide me with lots of information and answer all my questions about London etc.
Emirates lost my luggage and it did not arrive for the duration of my stay in London. Serena went out of her way to assist with the various difficulties associated with this.
As for the apartment it is a little away from the real central part of London however it is REALLY close to the MRT and this made it a great a base to see London by.
There is a small supermarket REALLY close too and a cafe. They are basically below the apartment complex.
Oh and the major bus station across the road!
There was some street noise (only really an issue when there are emergency vehicle sirens of which there was a few each night) but I suspect this issue is common around London.
It took a while to the hang of the door but Serena provides instructions so it was no drama.
Size wise the apartment is quite adequate for 1 or 2 people to stay.
Overall a GOOD place to stay with a GREAT location and an EXCELLENT host!