This is a beautiful clean and fresh feeling apartment. The bed and pillows were extremely comfortable. A couple of things to note: the bed is what Americans would call a queen rather than a king, and the shower in the bathroom is a hand held type so if you love standing under the water to wake up this one isn't for you. But it is an excellent home base for exploring west London with two lines in close walking distance as well as a good bus line. Check in and out was very easy even as we booked last minute.