It was exactly what we had been expecting. Clean and well equipped apartment although we hadn't noted that there was no television. Didn't mind this except the rugby World Cup was on and we would have liked to watch the matches 'at home'.
The apartment is a five minute walk from the tube station on the Piccadilly Line - very handy for central London.
The neighbourhood is quiet as was the apartment. We slept really well in the comfortable bed.
Sandra communicated well before and during the stay and was very helpful regarding local amenities. We never actually met but knew she was on hand if we needed help.