It was a great experience. Michela answers quickly and has arranged everything in order for us to be as comfortable as possible, without major problems.
The house is right next to a Tesco Superstore (which is very practical) and also is very near from the Shepperd's Bush Station (Central Line) and a 12 minute walk from the Hammersmith Station (Piccadilly, District, Circle and Hammersmith & City Lines), although you can take a bus to each of the stations.