The flat was nice and very clean although there was an issue with the oven, but I’m sure it will be sorted. The only negative is that to find the location of the lockbox was very stressful as a single older female, as I had to go on my knees with a torch (as it was dark and I need reading glasses! ) with my suitcases and handbag close by, as it is too far to leave them all outside the door to the flat - I felt very unsafe and vulnerable as I could easily have been a target for anyone from behind. Just personally it was not an ideal way to find the key. Not a problem if there is more than one person.