It was easy to book online. Due to late flight, we were arriving after 2200, and were very grateful for the communication and organisation of Fares Team to enable us to collect the key from a 24 hour store, rather than the usual nearby, closing at 2200 store.
Every time we needed to communicate with Fares, we got an immediate response.
The apartment is beautifully set out. The queen bed was as described and VERY comfortable.
A January review shared that the shower drain was blocked. This was not a problem for us, so we were impressed with this example that any problems are solved. We were very thankful to enter a warm apartment as the temperatures in London overnight were around 0C.
All in all, we were very pleased with our stay.
THANK YOU VERY MUCH TO THE WHOLE TEAM