Unclean living environment (construction site nextdoor piled up with construction wastes, dirty rugs, unclean bedding and linens, unclean kitchen sets, bug bites...) and the long existing bathroom leaking problem before our checked-in ( we had to stop showering in the cold weather and wait for slow-draining water running away to avoid water leaking) that gave my family the worst experience during the Christmas holidays.
When we checked in, the housekeeper rushed to leave. We didn’t know details of the house.
When I asked how to get TV programs, the first answer I got from the host was “ Do you know about TV?” I felt that was a rude attitude.
The host said he was away in South Africa. No one came for help. I felt frustrated especially in the Christmas time.