Arrived to location with no issues. Host responded the day of check in to meet up with Lu her co-host. When I arrived Lu informed me that the room I paid for was not available and escorted me to a much smaller flat with a less than acceptable shower. Lu informed me that the room I paid for had a water leak and that I can check into it tomorrow. I wasn't happy with the flat and informed Lu that I will find another place for the night and will try to retrieve keys to the flat I paid for tomorrow (Jazz informed me that a refund for the night would be granted and still hasn't yet). The next day I made it back to try and retrieve the key and didn't get a response til 3pm at that point I had already made up my mind request a reservation cancel so I can find a place to stay the rest of my business trip. This is the first time I've ever had difficultly with an airbnb and this would have easily been prevented if the Host had warned me a day or so in advance that my place was not available. I didn't stay a single night at this location and the host will not reimburse me.