Elisabetta was extremely kind and welcoming throughout my stay. Even though I arrived much later than expected due to a flight delay, Elisabetta assured me that there would be no issue checking in so late and greeted me upon arrival. The location was great and within walking distance of all the sights around Westminster. The room was clean and cosy with plenty of storage space for my bags and clothes. Breakfast, tea and coffee were offered by Elisabetta on both mornings during my stay. Thank you, Elizabetta for a short but great trip to London!