Biba’s was a lovely host. The facilities were good although maybe some more tea/coffee/sugar would be appreciated. And bigger towels would be good as they were more like hand towels rather than bath towels.
Despite it being a busy noisy street we actually slept quite well. Beds were comfy and apartment was warm.
The key safe is in a really awkward position. My friend managed to obtain the key when we arrived but she left earlier than me and with being a bit less agile I had to ask the concierge to help.
We had an issue with a shower leak soaking quite a bit of the floor, but as soon as I brought this to Biba’s attention she apologised and was arranging to get this sorted today. So very good communication and quick to help.