As soon as we made the reservation, Guy was in touch with valuable information for our first trip into London, including taxi info and detailed directions. He greeted us warmly on arrival, showed us around, and helped us get oriented in the neighborhood. Everything was as detailed in the listing, truly a "first class accommodation!" After his briefing, we felt comfortable walking the neighborhood and checking out some of the highlights. Guy's info on the tube gave us the confidence to travel and make the most of our short stay in London. On departure, he arranged for a car to be waiting to take us to the station for our early morning departure. Truly a super host!