Although I didn't actually bump into Sally during my stay, she was super lovely. Good communication, fast responses and she was very kind when I (accidentally!) smashed one of her perfume bottles. Her place in Battersea is great, also. Very spacious and light-filled, comfy bed, modern and clean bathroom and lots of great artwork everywhere which makes it feel very homey and familiar. I found the neighbourhood very charming, too—there's a bus stop right around the corner and convenience stores/bottle shops within a 5 minute walk.