Mai was really prompt with all communications and was concerned that my son's stay should go smoothly. My son was attending a weekend course in London. He was given a warm welcome on arrival and felt very much at home. The house was extremely clean and cosy, with a great bed, and offered everything he needed for a comfortable weekend. It is located close to a tube station, which allowed him to get into central London easily. I felt that I had made the right choice and was very grateful to know that he was in good hands.