I originally joined Airbnb in 2016 and so after seven years and across four countries, Bertrand and Howard are my favourite. I arrived into London with a bit of disappointing news and they cheered me up on arrival just by being the lovely hosts and gentle, kind men that they are. I felt instantly safe and welcomed. Their home is immaculate and beautiful. The bed and pillows have spoiled me, along with everything (and more thoughtful details) one likes when they are away from home. They even left me cake from a bakery visit one evening. Excellent standards, and the warmest departure. I was very sad to leave. Ten stars!