I had a lot of issues in the house during my stay in this place; even tho I didn't spend three nights in the room, the room was always cold whenever I came back to my room, and her dog stayed asleep on my bed because the door doesn't close properly. The key I got for the main entrance was Not working. I knocked and waited outside the door for about 20 minutes; when I was about to book a Uber to go to my cousin, her husband came down to the kitchen to get something, and he heard me ringing the bell. Finally, I was told by Kerrie to pay £100 for a minor incense window burn because she said the window was replaced a month ago, which doesn’t look like a new window & there is evidence to support it. Not an enjoyable experience at all