Charmaine was very aproachable and super friendly letting us arrive super late in the night (due a customs delay). For the room, it was nice and spacious, just like the pictures, but despite we already knew that the bathroom was shared, we didn't know that there was also a full time tenant living in the flat. (4 other people using the bathroom). The location is close but not great for everyone, during the night the streets are a little dark and maybe even scary for some inexperienced tourist. Finally, if you are planning to use the kitchen, it's not as equiped as expected, since you are only allowed to use "some tools" and you can't even cut a tomato with a butter knife.