The location is great, close to the tube and bus lines directly into London. I made arrangements to come one day earlier than expected more than a month in advance, she advised to pay her another 80 pound when we arrived, which I agreed too. When we arrived at 3pm on the appointed day, she was not ready and asked us to leave and come back in 3 hours. We had just traveled 5 hours from Edinburgh and wanted to rest, nevertheless we left for 3 hours. She then asked for the 80 pound. I was a bit put off by that request. At least acknowledge and possibly cut a deal? The flat is spacious and comfortable, the power was not working when we arrived (not her fault breaker problem if I remember correctly). Wifi is good, bathroom/shower area were clean and tidy. There was more than enough room for my sister to be in a separate area, while my (adult) children and I could be in a room together. We all had a bed/couch to sleep on. There is access to her kitchen however we did not use it. She states that the laundry is available however it really isn't, she insisted on doing our laundry for us. I did request a few times to let me do our under clothing, however she would not let me. Per UK standard there is not a dryer, so she entered our room without us being there and hung our clothing over the radiator heaters. I was fine with her doing the laundry however entering the flat when we were not there was a bit over the line. She could have set up some sort of line dryer in the hall out side of our room and we would have collected it and set it on the heaters. Also we had quite a bit of laundry as there were 4 of us and we did not have good access to laundry in Edinburgh. Eventually she told me she did not have the resources or time to do our laundry. (I asked if we could do our own laundry she would not let us) The toilet was tough to use, the handle was difficult. I could flush it 1 time out of 3 so that was a bit troublesome. My sister was put off by the bathroom being separate from the shower however this is a standard in the older houses in the UK. Over all I would not stay at this flat again, sure its close to transport, food, shops, however the negatives of staying there outweighed any positives.