I stayed with Karlene and her family for two nights but I was out all day during my stay. Karlene was very helpful and responsible, and though there are small kids at home, I hardly heard any noise at night. Just a quick note for future lodgers: the room is unlockable and the flat is just behind the railway, you may hear the noise if you are a light sleeper (I used earplugs so it wasn't an issue for me). As far as the location is concerned, if you are not in a car, I'd say that it's a little far from the city center. First, you have to walk 5-7 mins to the nearest bus stop at Verdant Lane, from there the bus will get you to Grove Park train station (less than 10 mins without traffic), and then the train will take you to Charing Cross/London Bridge (about 20-25 mins). Overall, I was quite happy with my stay at Karlene's.