Lucy is an impeccable host. The apartment was perfect for our needs - it's a wonderfully curated space with plenty of room and we felt immediately at home there. It's spotless for your arrival and if staying with young kids you have a great sense of safety owing to the access via the lovely gated courtyard. Just a gorgeous setting to relax in, less than 5 minutes from the palace grounds in one direction and Bushy Park in the other which is one of the most beautiful parks in London. For me and my family, our time at Craven House was a terrific home-away-from-home experience.