I do not recommend this property, nor would I stay here again. However, before diving into the negatives, I will give credit to a few positives.
**Positives**
-Close proximity to the tube (approximately 5 minute walk)
-Walking distance to local grocery store
-Large space to accommodate multiple guests
**Negatives (Note photographic evidence was provided to the property owner to backup the claims below)**
*Cleanliness*
-The property was filthy. Dirt on the floor, scuff marks and nicks on the wall, crooked paintings, white crusty stains on the couch, and left over food in the refrigerator. Upon providing photographic evidence of this to the property owner he was kind enough to refund us the cleaning cost of what he paid the cleaning service. We ended up having to do a lot of the cleaning ourselves prior to the arrival of the other guests who were staying with us.
-The water in the master shower did not drain properly and had the potential to overflow and flood the apartment. Despite a previous guest also reporting this following her stay in June 2019, it remained unaddressed. We paid to be able to use two showers but were only able to use one. We were not refunded for this inconvenience.
-The master bedroom light did not work. When turning on the switch if kept flickering on and off - headache inducing.
*Property Description*
-I would not recommend staying here in the summer as the property does not have air conditioning. It was unbearable to stay here during the heat wave. When we complained about the lack of cool air coming through the apartment, a property management representative offered to check if it was possible to get fans for the apartment - we never received a follow up on this nor did we receive the fans.
-The advertisement lists the property as a "flat" not a "flat in a basement". It's muggy and musty especially after taking a shower.
-The master bedroom window is adjacent to the patio that sits directly beneath a very busy Italian restaurant. Patrons sit directly above the patio and have direct line of sight into the property. Additionally, it made it difficult to have privacy and also very, very loud when trying to relax.
-This isn't the property owners fault, but people that walk by the property do enjoy throwing their trash over the railing onto the patio.
**Communication**
-All communication is through a third party service. While they tried to be helpful, all they could do is relay the issues back the property owner. We did receive one call from the property owner who helped us adjust the water heater to help cool the temperature of the apartment, but that was the only time we heard from him despite our multiple complaints. He did share that he hadn't been in the property for three months as it had been consecutively rented out and he was unaware of the issues we described.
-One day prior to our arrival we received permission to check-in to the property early. On the day of our arrival and while in route to the property (literally in an uber), we received a message that we were not able to check in until 1500.