Access via the many steps was a challenge and not documented in the property listing.
Communication regarding access was limited, access via Arcore meet and greet was also inconvenient and inflexible. Lockbox info should be provided from the outset.
Property itself was not cleaned properly. Bathroom was mouldy, dishwasher interior was not sanitary. Mattresses, bedding, linens and towels were not fresh. Quite a few ceiling lightbulbs were blown, meaning no mirrors had lighting overhead. All cupboards had all manner of clutter, cleaning them out would be nicer.
Overall the property seemed ‘tired’. No property information book led to a delay in obtaining the correct Wi-Fi passcode.
Street door lock was fixed after 3 days which was good.