This flat offers good value. It's very clean and has a stylish kitchen and bathroom. The refit of the kitchen and bathroom looked new to me. There's everything you need in a compact space and clever storage ideas. The building the flat is in is no dump -- the corridors are clean and the surrounding neighbours quiet. We met some very nice and friendly neighbours. On one occasion, though, there was someone waiting out in the street who had 'lost his key' and expected the front door to be held open for him. We didn't let him in. Watch out for that.

This flat is at the absolute heart of London and for that reason the location is extremely noisy 24/7. The apartment isn't noisy, though, because it has double glazing and new extra internal glazing that slides across the windows. The owner has clearly gone to a lot of trouble to reduce noise and the bedroom doors are so solid you can't hear anything from the other side. For that reason they can become stuffy and it might be safer to sleep with the doors open, as they are so tight fitting when closed that there is inadequate air ventilation through the newly-sealed windows.

We had a couple of minor issues with a bathroom tap and the fridge and contacted Helen via email. She replied immediately and they were fixed the following day.