Shirley is very service minded and goes above and beyond to make sure her guests are comfortable. Her son and the Chinese student staying at her house during the same time as me were very kind and respectful as well.
I booked the room for over two months, but ended up spending a lot of the time at my boyfriend's house (he is the reason I came to London). When I was at Shirley's I felt at home. Shirley is very kind, It was always clean, I had everything I needed and the cat and dog were very sweet. I got a lot of work done applying for jobs, the desk is very comfortable and the internet was always working really well.
The room looks just as nice in real life as in the pictures. When going to bed the first night, I noticed it was very uncomfortable. The next morning my back was hurting, and since I had booked the place for a long time I decided to tell Shirley about it. I don't like complaining, and felt relieved Shirley took it so nicely. No one had told her about the bed being uncomfortable before. Within a very short time, she bought a new bed for the room and made sure I was comfortable. She even offered to take me to her doctor and do shopping for me when I wasn't feeling well.
I stayed during the cold and wet months of the year, and sometimes I was a bit cold when sitting still working at the desk for hours at end. I should mention I'm a person that easily feel cold. But there were plenty of blankets, so I was quite snug when I remembered to use them.
I had to cut my stay short due to the corona virus and the new government laws, I chose to move in with my boyfriend. Shirley was very helpful during the challenging time before the lock-down happened, telling me what shops still had flour and pasta on their shelves and giving me a hand sanitizer. She even offered me to stay longer without any extra cost if I needed. I was sad to leave sooner than I had planned.
All in all I feel very grateful for my stay at Shirley's, she is a lovely lady.