We were looking forward to our holiday in London and were very excited to stay in Megis flat for a week. Unfortunately the communication didn’t work out that well from beginning on. Although she has written on her account that she is answering within an hour, she didn’t answer one day long when we asked her the previous day before our arrival how we could manage to get the keys for the flat. By arriving at the AirBnb, Megi unfortunately seemed very distant and cold. As well there was a problem with our booking so we needed to wait for an hour to enter another flat, because ours wasn’t available although we were booking it and she has confirmed it as well. We would have wished for her to reach out to us to check if everything went alright with the other flat, but she didn’t. We weren’t feeling safe or welcome there at all, which is very sad because it is a nice flat with very good transport connections. It truly is a pity that these inconveniences affected our holiday.