Andy’s house is very welcoming for a large family group. The house is across the street from a large park with a nice outdoor gym. The house has a very “lived in” feel, and may not be ideal for groups looking for a polished house. The furniture is worn and the dishes, especially the pots and pans, need refreshing. Andy was very accommodating and provided a room air conditioning unit at our request as we arrived during a heat wave. There was a nice welcome basket on our arrival.
The biggest issue was the 3rd party management company. The house was not cleaned well when we arrived. The dishwasher trap was full of debris, smelled awful and did not wash the dishes. After we cleaned out the trap, the dishwasher still didn’t work so we had to hand wash all out dishes. There were drip stains all around the dishwasher, and we declined having them come back into the house while we stayed here. The silverware drawer was full of mold and we had to line it with aluminum foil. The microwave was full of food splatter. The check in process requires you to pick up and drop off a key a mile from the house, so make sure you know this before you get dropped off. There was less than 1 roll of toilet paper in each bathroom, unlike the pictures which show 4 rolls in each bathroom. There were no dish towels or paper towels to clean the counters with. When we called the 3rd party management for any questions they read the same guide we had and could not answer any questions without “we will get back to you” and this took hours. For example, do we need to put the garbage on the street or leave in in the bin on the patio. They could not answer that question. We needed to open the windows in the house as it was hot and they had locks on them, though we were unable to get help in resolving this issue. The plants inside and outside are not being taken care of as we had to water all the plants and we re-potted 3 plants as they were dying.
Even though we had the issues we did, we would stay here again. The neighbors were extremely nice and accommodating.