Kay was so helpful - until she met me. I must’ve said or done something wrong because my stay was horrible after that. Her listing says “we are around and happy to help” - nothing could be further from the truth. On day 3 I went for a walk and stupidly left my keys in the room. My phone had just 8% power and it had my £300 ticket to the Eagles on it for that night. I urgently needed to get in to change clothes and charge the phone. I told Kay it was “very urgent” and begged her to pop home and let me in or ask someone else to. I messaged her, called her and my pleas were clearly unwelcome. Eventually she messaged “everyone’s busy, sorry”. Kay has a co-host and a husband and not one of the 3 was available to help me out and pop home. Don’t say you’re around and happy to help if you aren’t! I finally found a kind shopkeeper nearby who let me charge the phone enough to get into the concert. Nor was anyone around to show me how to use the appliances, no matter what I tried I couldn’t get the TV to work. I’ve never felt so unwelcome. I hate saying bad things. I’ve only ever had people give me good reviews. I suspect this will be a first. I was delighted to leave! Please read the previous reviews about me. I’m not a bad guy but clearly this woman felt otherwise.