Spoke to staff at reception about room layouts being different, young lady was very rude and only bothered to look up from her mobile to give a snarky response. Fortunately the gentleman next to was helpful and resolved the problem.
AC was set to over 25 degrees, and TV not working. Host came to resolve but neither were fixed. Almost felt like I was back at work when I was helping him lift the TV off the wall..
Beautiful room, but would not stay again or recommend.