Communication.was reasonably good prior to booking the accommodation. Apartment was modern, in a fantastic area, close to everything and one stop to the heart of London. Apartments were reasonably quiet. Landlord attended some minor issues promptly.
Unfortunately it was not communicated to us prior to booking that the additional bed for our teenage daughter was a blow up air mattress which was a little uncomfortable for 1 week on saying that should we visit London again we would re book ensuring that we booked a bigger apartment on the block