Charlotte was extremely easy to communicate with and so friendly on arrival. Our bed was a god send after an overnight flight with little sleep. Our room and bathroom was extremely clean and tidy. We loved staying in Charlottes London apartment! Being from a small town we needed help figuring out the tube system and Charlotte was very helpful and accommodating. The train station is just a few minutes walk away and then to get down to wear all the “touristy” type attractions takes about 25 mins. Staying in this location was lovely because it felt like we were really getting a taste of London versus just staying near the over crowded tourist areas. There are many cute shops and good places to eat within walking distance that we checked out near our stay as well. Thank you Charlotte, we would definitely come back!