Jessica's flat is in a good location (close to several underground stations), and it's as clean and welcoming as it looks in the photos. She let us check in early, and it seemed like our stay was going to be perfect--until it wasn't. One of the bedroom locks broke (it locked just fine without forcing it, but it wouldn't unlock after that) and I was trapped inside while we waited 40 minutes for a locksmith. I paid him in cash and asked Jessica for reimbursement through Airbnb, but she was unapologetic and wouldn't refund even half of what I'd given the locksmith (which was a lot!), even though the lock was faulty and should have been her responsibility. In the end, I had to involve Airbnb to recover the rest of my money.
The flat is extremely nice, but stay at your own risk and know that if anything goes wrong, you may have to fight for your rights.