Isabelle is gracious, friendly and lovely. My daughter and I had an earlier flight than expected, and she let us check in to her flat early, even though she was returning home late the evening before. She made us feel welcome from the moment we walked in the door. Breakfast was simple but lovely: tea and toast and homemade jam, with a nice banana nut bread the second morning. We asked her to join us, and we had a great conversation about London. She asked us questions about what we wanted to see and why so she could get a feel for what we might enjoy most, then she helped us plan an itinerary to squeeze in as many of the items on our list as possible in only two and a half days.
The bed was comfy, and the sitting area is warm and inviting as well.
We had a rotten snag on our last day, and she handled it with grace and humor, for which I'm incredibly grateful.
We will definitely stay here if we're ever in London again!!