Tom and Yaz responded very quickly, they were so helpful, e.g. exchanged the water kettle immediately, when it was broken... more than perfect!! We stayed for more than two weeks and really enjoyed our time. The whole flat is nicely decorated, well equipped, spacious and stylishly furnitured. Very calm. Nice neighbourhood, the Victora park and the house boats on Regent's canal are beautiful and just 5 minutes walk away! Perfect!!