Overall, we were incredibly disappointed in our stay - it was unclean, inaccurate and we felt at times, unsafe. Prior to our arrival, we were communicating with Carol who was extremely rude when we asked when we could drop our bags off. She completely misunderstood what we were asking and used phrases such as, ‘please make up your mind now’, ‘you will be denied entry because we are not a storage warehouse’, ‘this time window might be on your wish list’ etc. When we arrived, we were greeted by a nice man who showed us to our ‘studio apartment’ down a flight of steep stairs (even though the listing states there it is a single level home with no stairs). It is also not a studio apartment, rather a dingy dark basement room with a small window onto the open street and separate bathroom down the hall (the photos do a wonderful job of hiding this!). As soon as we opened the door, the overwhelming and nauseating smell of cigarette smoke hit us, even though it states it’s a no smoking place? We also didn’t feel particularly safe throughout our stay, with a little window out onto the street which was very flimsy that someone could easily use to break into. If this wasn’t enough, the overall cleanliness of the place was very very poor, considering the Airbnb is apparently rated for enhanced cleanliness and the man who greeted us stated it has been cleaned very well! There was hair EVERYWHERE, on the floor, in the bed, in the bathroom, even in the fridge! Not only that, but spare change was left on the side, which also proved that no effort had been made to clean the place, especially given we are living in a pandemic world. And if it couldn’t get any worse, we were wrong. We had previously asked if there were any cooking facilities at the place, and Carol replied that there was, so we bought all our ingredients to cook on the hob. However, we were incredibly shocked when we started cooking and opened the drawer fo find a saucepan with what can only be described as rusty, dirty liquid inside. It was absolutely disgusting. We left the place relatively quickly after that to find somewhere to eat, trying to spend as little time as possible there. This not only meant we wasted money buying the food in the first place to cook and eating out, but also wasting the food we bought. Judging by Carol’s rude, defensive responses to other negative reviews, I expect we will get the same. All in all, if you are thinking of staying here, don’t. And if I could give one piece of advice to Carol, at the very least, make sure the property is clean and accurate, don’t try and catfish people like us. It wasn’t clean nor accurate and that’s the least you expect, especially when we paid over £100 for one night. I have paid a lot less than that in other areas in London, and at the very least they have been clean and accurate.