Centrally located apartment, quick walk to the tube and British museum and Covent Garden. The cleaning could be improved and the quality of the linens could be better especially considering how much we paid per night. The communication was quick and responsive. The key retrieval was somewhat of a hassle from down the street and the keynest location was closed when I had to return the key to make it back to the airport so had to get on the phone to sort out key dropoff at the last minute. All in all a decent place to stay that just needs a few minor improvements.