Worst Airbnb experience ever.
The host is a company called Staykeepers, with 20 properties in the building and several across the city.
Check-in was a nightmare, the property offered had nothing to do with the photos and was completely filthy, no kitchen utensils at all, unacceptable. Old Student accommodation, with no maintenance.
Asked for change and all the other company's flats in the building were dirty and not ready for guests, I had to sleep the first night in a flat offered by the building concierge who had nothing to do with the host.
Host provided other property only for the next day which was also not properly clean and also didn't have any kitchen utensils at all.
Lots of stress and disrespect, asked for a refund but the host didn't even reply.
Airbnb was very helpful and provided a refund on their part.
Avoid this company!