Karen's home is basic, affordable, and in a great location that is easily accessible to public transportation, restaurants, and also located on a quiet residential street. However, the listing inaccurately listed a "top-quality mattress" (it was fine but nothing exceptional), a "simple breakfast" (we were given 2 bagels that were past their expiration date), and WiFi (which was completely inaccessible in the bedroom). The lack of WiFi was the biggest problem since we were traveling internationally and could only communicate through WiFi. This wouldn't have been such a large problem except that we stayed at Karen's house on the night of the terrorist attack in South London. We were unable to receive messages from family and friends who were trying to get in touch with us to confirm our safety. We would have appreciated Karen waking us up, since she was already awake, to communicate with us about what was going on. We realize this was an extenuating circumstance, but it greatly affected our overall opinion of the stay.