My friend I (two girls in our early 30s) stayed at Paul's place in early July just after London experienced a heat wave, and just at the start of a big tube strike. It was our first visit to London and first Air B&B. Paul was super-helpful with directions to the place, accommodating with our seedier in checking in, and overall very communicative. On the eve of the tube strike Paul proactively reached out to alert us and offer alternative suggestions...knowing we needed to get to the train station. You can't beat the evening view of Big Ben at the end of a long day and hearing him chime! Just great!