Emiddio and His friend Fabio were friendly and very helpful in everyway. Very responsive. Our only issue was that though spacious and comfortable, the area wasn't too child friendly in terms of noise level. We have 2 kids who sleep at 7pm and the area is more in tune with a young and outgoing crowd than a family that needs quiet. Also, a bit of a distance from the subway. We didn't mind as we had a car and there was plenty of parking. The house was stocked up and had plenty of amenities. Great spacious bathroom, perfect for family of 4. Thanks Emiddio!