I had the good fortune to stay at Sandra and Derek's home 13-30 September (17 overnights). They are such genuinely kind, welcoming and attentive people. Sandra goes out of her way to make sure that you are comfortable and your needs are met and is such a delight to talk to. The location is perfect as it is such a short walk to the Kew Gardens tube station, and there is a retail park within an easy walk that takes you to a Boots and wonderful M&S for your pharmacy, food, and sundries needs. There are a variety of good restaurants, a great coffee shop (Torelli's) and bakery (Gail's -- OMG) in Kew which I enjoyed. Sandra provided brioche; jams; muesli (the best ever); yogurt; orange juice; coffee and various teas and tops them off as needed. Their home is beautiful, and it was such a pleasure to come "home" at the end of a busy day of sightseeing to such a lovely room. The shower is amazing, and she provides toiletries; lovely bedding; and even a robe. It's apparent that she has given considerable thought as to how she can make her guests' stay as pleasant as possible. The place is immaculate. I really enjoy staying outside central London and find the commute so easy. I'm 72 years old and like to keep my brain active so I found it great fun to use the tube (and buses) and master how to navigate my way around London and to the various train stations for day trips outside the city. I can't wait for my next trip to London and my next stay with Sandra and Derek and would not hesitate to recommend their property.