The plus is that the apartment is modern, very well situated, large and spacious, very convenient to Sainsbury’s and Gloucester Road. On balance, these pluses outweigh the minuses but if you want a totally wrinkle free stay, you should be aware of the wrinkles in advance. Building reception said airbnb is not allowed in the building, but they never gave us a hassle after that admonition. It took a few days to get a key fob to enter ground level lobby door to elevators but we were buzzed in by reception before we got key fob. Owner Sasha lives in New York so you will always be dealing entirely with property management service. They are very helpful. However, I wish they would use their first names in the booking process. They switched to first names after arrival. It is weird to turn over all your personal identifying such as passport information to “The Host Team”. Radiators were not working too well which was an issue on the first day when it was cold outside, but handyman Ken fixed them. Kitchen and bathroom are very modern, but washing machine did not work. Property is on the market so one day, Foxcroft realtor entered without notice or even knocking on the door to show the property. We chased him away and told him he should make an appointment in advance. Host team was very apologetic. Half of the lights in the living room ceiling are out, but it is bright inside anyhow. Handyman fixed lights, but they failed again probably due to switch issue. Anyhow, the host team was communicative and always trying to straighten out these inconveniences. They accommodated us for early arrival. Overall, I give the place a B plus and I would probably stay here again if unit is not sold. Also, caution in the neighborhood which is nice, but an ATM thief stole our bank debit card upon arrival and unsuccessfully tried to withdraw $1,000.