Glynis and her husband were delightful and experienced hosts. They were enthusiastic about helping us find our way around and very helpful when we wanted to take a trip to Stonehenge and Bath. Their apartment is very clean, quiet and bright on a lovely residential street. They had breakfast food in the fridge upon our arrival, a very nice touch for weary travelers. Their directions from the airport to their apartment were excellent and they were very responsive to any texts or emails throughout our stay. All of the amenities are as advertised and the kitchen is complete. New Malden is a lovely town just outside London. The train station is only a few minutes walk away and London is an easy and affordable 20 minutes by train. We would recommend their apartment without hesitation.