Sabina was very nice and helpful. Nice room as advertised with comfortable bed. Need to be very careful with shower in stand alone bath tub. There is no shower curtain or drain on the floor (that I could see) so unfortunately if water spills out it leaks through the floor and drops into the kitchen below. Walk to train station about 15 min and then easy train to central London. I needed to change my length of trip and Sabina was very helpful.