The flat is even nicer than it looks in the pictures! When I arrived Nathalie had left very detailed instructions in a folder for me with anything I could've possibly needed. There was also a welcoming card, and she had left some nice coffee, homemade marmalade, butter and biscuits for us to use. She also got us a very nice piece of soap in its box, together with our towels. The flat was spotless. Nathalie got in contact with me before and after I arrived to check I found everything alright.