Max and Billie were friendly hosts. The space definitely felt like you got what you paid for. It was small, cozy, a good location, and they gave clear instructions. Walls were a bit thin so you could easily hear the units around you as well as the front door. Though their instructions for the key app they require you to download is clear, I could find this being a bit frustrating if your phone dies and you don't have access to the key. It did get pretty cold. We were a party of 3 and two of us slept on the floor by the window since that bed was larger. There was a very obvious draft coming from it and made for a pretty chilly night. When we tried turning on the heater, it didn't seem to do much for the space, maybe cause of the high ceilings.