Naz quickly confirmed my reservation and allowed me early checkin/later check out. This was very helpful as I could leave my luggage there and go straight to my course at Kew gardens.
Naz ensured everything went smoothly and gave me all the necessary information for bathroom and kitchen use.

The room is as described clean and quite comfortable. The location was so convenient as Kew gardens, tube station and shops are a short walk from there.

I was happy with my stay.