The flat was very clean, quiet, comfortable, and well equipped. Location is perfect for walking to Kensington park and sites or transport into the city. Perfect size for 1 person or a couple. The bed is amazingly comfortable. Lots of towels and toiletries provided. The flat is located on the 2nd floor with stairs. Check-in and Check-out were very flexible and easy. Eddie the Host and Hayley the manager were excellent with communication and always available to answer questions. Thank you!