We had a wonderful time in London. The appartment is ideally located, 10 minutes walk from two subway stations, and several bus stations. Amarjeet is used welcoming guests, the arrival is managed very easily (you get messages with all the informations you may need without asking). During our stay, we had a problem with a tap : Amarjeet took in charge and il has been replaced as quick as possible. As a conclusion, I would say that everything is very professionnal, like in a hotel, but more impersonal than my other experiences through Airbnb.