Great communication and easy check-in. The location was really great because you're in a lovely part of the city, but there is not much traffic or noise. Lots of good places to visit in the neighborhood and super easy access to the tube. The place was very clean and had everything we needed. Loved all the artwork and cute furniture. We were able to store drinks, snacks, and leftovers in the small fridge. It was also nice to be able to do laundry. We had plenty of space, clean towels, extra pillows, fans, etc. Everything was perfect!