Michael’s flat had some truly great things about it but was incredibly grubby and bare bones, for any price but especially for nearly $300 a night - we ended up cleaning the floor and kitchen ourselves, as they had not been cleaned before we arrived, and many small things around the flat were broken. Michael offered to send a cleaner and a handyman in the evening but it seemed clear that we shouldn’t have had to deal with any of that during our stay.
Big pros: the location is AMAZING - steps from the Heath and the Overground, good places to eat nearby. Huge tub, good hot shower, and the big bed is comfortable. The key pick up/drop off was ok.
Cons: dirty, lacking in basic things like written explanations for turning on the heating, generally felt lacking in care.
Michael refunded us one night plus the cleaning fee when we complained.