Shiraz was friendly and welcoming. He was also very understanding about our late arrival due to traffic (driving in London is very slow!). The flat was great, walking distance to the Olympic Stadium, close to public transport and very easy to get into London. There was also a canal close by, ideal for running/biking. The flat was great, had everything we needed, including a car parking space, and was clean and comfortable. Shiraz even left a little tray of snacks/breakfast cereals for us which I thought was a nice gesture and made us feel welcome.