There are absolutely no complaints about Dawn & Ed and their lovely home. Before we even went to London, I had so many questions unrelated to their airbnb and Dawn answered them all and was so helpful. We loved how our bedroom, with the bathroom right in it, was where you entered the flat so that we didn't feel like we were disrupting anyone if we came in or went out at odd hours. Both Dawn & Ed were so helpful with information on where to get the bus, what things we shouldn't miss, and lots of other things. We so enjoyed talking to them and wished that we had had more time. The room and bathroom were very clean ( I am very picky) and the bed and bedding were very comfortable. They even had lots of different toiletries available.