RIDICULOUS!!!
Booked this place for a short family trip in London. However, when we arrived and followed the instruction sent by the host, we found that there was no key. We contacted the host immediately, and only then found out that the host already had guests and couldn’t accommodate us. Not to mention lost contact with the host after that message. They also blamed airbnb for this, saying it was a mistake of airbnb. We had conversations with the host prior to arrival on parking mentioning the exact dates of our stay, they clearly knew of our booking. We have to make last minute alternative arrangement while comforting the crying babies. It was stressful, frustrating and extremely unpleasant.
If you want your trip to be RUINED, try this!!!