Sarita was extremely welcoming and accommodating with my stay in London. Her flexibility with my check in time was appreciated and she treated me more like a friend who was staying at her flat while she was gone! I appreciated her messages about having things for me that I would enjoy, either cereal, milk, eggs etc. She kept in contact with me throughout my stay and was a wonderful trip advisor with places to eat and see on a London map she had available for me to use. The listing is very accurate. My expectations were met and it was a lovely place to stay. The neighborhood is close to public transportation and everything was just perfect for my stay. Sarita was very gracious and helpful. Like I said before, it seemed more friendly than strictly a business transaction.