The room was just as on the pictures! It's not too big, but since we were out for the whole day this wasn't a problem for us. The location is good, there was a grocery store nearby and the tube was really close and had good connections. The instructions Lynn gave us were very clear and we experienced no problems with this at all. The room was clean and towels were provided. However, the mattresses weren't really comfortable, but for a few nigths this wasn't a big problem. I would recommend to book this room when you're staying in London, especially for this price!