I booked the apartment for my mother when we went to visit my friend who lives in Hampstead. It was perfect! I had some misunderstanding to start with but it Elisa was so accommodating and trying very hard to sort everything out. A big bonus was that the bedroom is towards the back so it's really quiet yet only a stone throw from the Heath and a busy street corner with pubs and stores. The Italian market place there is one of the gems in the area! I will definitely keep this in mind for my next visit.