This place was a great find and very cozy. We thoroughly enjoyed our stay and would definitely look here first when we return to London. City Relay did a great job looking after the flat, as well as communicating on check in time, having someone there to let us in and walk us through the flat to answer any questions, and they were very responsive to any requests we had. Check out was also very easy. It was like having the support of a hotel with the amenities of an apartment. Highly recommend!