Emily's flat was the perfect place to make our "home" for our week in London. It is spacious and bright and well-equipped with all the necessities (fresh sheets & towels, toiletries, kitchen items, etc.). The beds are comfortable and wooden blinds and roman shades in the bedrooms provide enough darkness to have a lie in. We stopped at a local market and bought some groceries for breakfast and snacks, but found that we preferred the pastries and bacon sandwiches found at every tube and rail station! We used the suggested CityMapper app and were able to easily navigate our way to and from the flat every day, be it by bus, rail or Tube.
Communication was very prompt and accurate, although we never had communication with Emily directly. The flat is managed by her 'friend,' who communicated frequently and provided quick, helpful answers to our many questions.
As it says in the description, there is no TV, but we had our devices if we wanted to watch something. Also absent is a microwave (of which we were not aware prior to checking in) and tumble dryer (common in the U.S., but not common in the U.K.). So just be aware of these things before booking if they're important to you. None of these were a problem for us.
All in all, Emily's place was the perfect place to stay and we highly recommend it to anyone who wants a bright, clean, safe, & quiet place to stay in London.