The host Jon is very help since we check-in as we arrived at almost 1am due to the passpprt control at the airport. He is very helpful and forward us information for transportation. When we check out he let us leave the bags at his place even for an extra day due to some unexpected accidents during our stay in london. The place is very neat and tidy. Jon cleaned the room right after every guest checked out. The location is really good. 5mins walking distance to the Tube. Overall, highly recommened for this place and host.