Subha was very responsive, gave us a lot of useful information, detailed description of check-in process, so all went smoothly. She also kindly allowed us late check-out.
Flat is comfortable and clean, near Tower Bridge and St.Katherine Docks, 5 min walk to subway, large supermarket nearby. Greately equiped - mainly Bosch appliances. Washer is with drier, very helpful.
Electric heater helped us a lot with a winter weather in November:)
Great place!