Linda's place is fabulous. We enjoyed it immensely. A beautiful fruit basket awaited us along with other goodies. I asked for milk since we have four kids and she obliged with more than I could have hoped. Truly exceptional. Linda also responded quickly and thoughtfully. When dishwasher machine pods ran low, she delivered more along with toilet paper, which she knew was running low in inventory. She has really good knowledge of what's in stock and what's out of stock. The place, while not a home that someone lives-in day-in, day-out, is professionally run. Truly ideal for our 7 night vacation in London. Bus service was exceptional. We even took a ferry home returning from the London Eye on our last night! It was the perfect capper to a perfect stay.