Gavin (and the flat) was wonderful. I was greeted on check-in and given all the information I needed about the flat. It was very close to an underground and train station, so I was able to easily and quickly get to anywhere I wanted to go. Everything was perfectly clean and spacious. The bed was very comfortable and welcome after long days on my feet. I had earplugs, so the occasional noise from the street did not bother me one bit.