Perfect location, really close to King's Cross/St Pancras. Good to know that there are multiple small stairs to climb to the apartment. The apartment itself is really small, but the room is comfortable. It's great if you have a short stay in London and you're out all day. Communication with Erika was good, she replied quickly and it wasn't a problem when we were delayed and arrived later than planned. We haven't met Erika during our stay, we only met her daughter. Her daughter spoke only when needed (no good mornings nor did she introduce herself) and avoided (eye) contact which made us feel a bit awkward at times. Overall it was perfect for us because we only stayed in London for one night and the price/location is great.