Rich was in frequent contact with us leading up to our stay and everything was what we expected and so much more. We quickly felt 'at home' in this clean and spacious flat with spectacular views, in a safe area and offered an amazing level of comfort with two bedrooms, bathrooms, two TV's, and great privacy with doors if someone wanted to retire early. The well-stocked kitchen, gas stove, and multiple ovens made it easy for us to go to the market, get fresh great ingredients and dine in, saving us money and time. After long days of sightseeing, it was great to put our feet up and relax. The bathrooms were well-appointed, the beds were amazingly comfortable! The extras like Apple TV, Netflix, etc. were great! Simon was a great concierge and always helpful and cheery. Located in Pimlico, a short 5 minute walk to the Tube Station (or 10-12 minutes from Victoria, or buses at the door - Vauxhall Bridge Road) was terrific for day-tripping with our Oyster Passes and London passes. I wouldn't hesitate to recommend this to anyone staying in London Central looking to cover many sights and distance in this busy and lively city! Thank you and well done Rich!