Amy was really friendly and considerate. Me and my friends all enjoyed our time there. The room was really spacious and clean, same goes for the bathroom. It had a guide with heaps of information about the place and what to do around, it also has a lot of great recommendation for restaurants close by. We tried the Dove and the Saray Broadway Cafe and both were really good. The area is also very lively and well connected to the city centre with the buses and the underground. The only downside was that the room got really warm throughout the night with the four of us. Overall we had a really great stay and would definitely come back!