Quick and responsive communication! Everything as described and easy to let yourself in/out of the apartment. Location of course is excellent and had all amenities needed--iron, hair dryer, plenty of hangers, etc. It is on the 1st floor with a partial rooftop right outside the windows which, when opened, can be disconcerting if you are not used to this type of situation. I don't have particular safety concerns in South Kensington by any means, but as a personal preference I made sure to close and lock windows at night.