Very nice, clean and well equipped apartment. The check in experience was a bit frustrating as our cab driver took a while to find the building. We could not get ahold of Sophie on the phone while trying to enter the main entrance (got her voicemail twice) but managed to get in by asking for help from a neighbor (which was stated as a backup option in her earlier note). Sophie responded promptly to my message to say that the hot water supply stopped one morning, and it resumed before noon time. The bed was very comfortable but the room remained quiet warm during the night despite the fact that I kept the window open. Since only one thick blanket was available, I did not sleep well at all. But these are all small issues and I find my stay very satisfactory.