Everything was flawless. The flat is even nicer and bigger than than in the photos and the location is excellent. It would be great for a family or group because everyone can have their own big room and privacy and then hang out together in the living room and kitchen. The flat is soundproof and clean and the decoration, beds, sheets and towels all seem brand new. It is very light and airy. Kim is very knowledgeable about the local area and will tell you lots of places to go for coffee or a walk. Communication with her was great and she is so happy to help. The location is very close to main motorway routes, just a taxi or tube journey from Hampstead, Camden Town and the rest of central London. It's a great location to relax and see some of the greener and most exclusive parts of London. I would absolutely stay here again, I only wish we stayed longer this time!