This would’ve been a good accommodation for a couple spending 24/7 together in London. Overall, very disappointed with the service and response time of the company managing this listing. Responses almost seemed automated which was frustrating when something needed to be addressed. Would not book again.
Pros - nice kitchen, washing machine is a plus, comfortable bed, spacious for 2 people in general.
Cons - I was traveling with my brother and we asked for 2 sets of keys which we weren’t able to get. We also asked for another set of sheets for the couch which we never got a response for. Found out the hard way there was no toilet paper but we were offered to be reimbursed if we bought our own. This accommodation is managed by a company and not directly with the hosts which made it difficult to get answers for when we asked to cancel our second night and get a refund (due to the inconvenience of the key situation). We weren’t able to get an answer until nearly 24 hours later.