Great apartment! We had a few issues (smoke alarm and lock on main door) but they quickly responded to my messages and sent someone out promptly to sort the issues out. Apartment itself is overall clean and tidy. The beds are super comfortable and bathrooms are great. Little touches like tea/coffee/cereal was nice to see. Good location for links to london and lots to do is surrounding areas. Free off road parking which was key for us booking somewhere. They also had a travel cot which we needed. Suitable for families and groups.