Phyllis is the most wonderful host - available when you need her, invisible when you want your privacy, and always extremely helpful and accommodating. She is a wonderfully warm person who has a genuine interest in helping people.
The accommodations of the flat are great - a private bathroom, comfortable beds, and a kitchen with all you need for a quick breakfast or a late-night snack. There is a beautiful little balcony, full of blooming flowers, overlooking some historic buildings, including the St Martin-in-the-Fields' steeple.
The location of the flat couldn't be any better. It's in the middle of everything. Walk 200 feet to the left of the building, and you are at the Trafalgar square looking down the Mall at the Buckingham palace. 200 feet to the right is the Embankment, Thames, and the Victoria Gardens. Subway stations for 3 different lines are within 3-5 min walking distance. Theaters, museums, shops and restaurants are all right there. For a tourist in London, the location really couldn't be any better. Both Phyllis and her flat exceeded all our expectations!