Check-in was very complicated, was with my farther of 73 years and took 20 minutes to locate the lockbox in the dark and heavy rain. For the help team to constantly put me on hold.
After finally entering the building the switch was faulty, which I explained to them and they asked me to go buy a bulb and change it for them after spending just over £200 a night for this place.
Yes the flat was lovely, open and light however was noisy with sirens due to the close proximity of the hospital.
Would not recommend. Very disappointed.