Ana's place was in a beautiful, convenient location in Bloomsbury overlooking the square garden and a short walk to the Russell Square tube station. The bed was hard but everything else was fine. The room, though small, was able to fit 4 pieces of luggage and 2 small bags, plus my husband and me. The bathroom next door was good. Ana was easy to communicate with. There's a lift to take you to the third floor, then you'd have to walk a few steps down to get to her flat, no problems. Overall, a nice stay in London.