Arune is a very good, attentive host with very good, clear communication. She has a team which means it is easier for queries to be answered quickly. In addition, she has put a lot of effort into making sure as many possible queries are covered before guests arrive with a comprehensive welcome pack, as well as youtube videos to assist with any trickier aspects! The location is very good, and the room is nice, clean, light and airy. The house slippers were a very nice touch too, with comfortable bedding and good thought given to convenient lighting.