My parents and I had a three-week stay at Violeta's flat near Portobello Road. Naturally, we wanted a place where we could feel at home, be able to cook for ourselves and feel safe. Violeta's flat was perfect for that.

Violeta greeted us warmly, and setting up the key pick up was easy. She left a few treats in the flat, which was very kind. The apartment was larger than we expected, with a full bedroom, living and dining area, bathroom and full kitchen. It was clean, modern and close to anything you needed (restaurants, Portobello market, grocery stores, bus and Underground routes, etc.). The building had a key fob for entry, and a securely locking door to the flat.

Violeta was out of town for a portion of our stay, but she left the contacts for some friends we could contact. We had one small snag with a bathroom bulb, but it was quickly resolved. Very responsible.

We would definitely stay again if/when we come back to London!