I never meet Arune but she was a good host. She provided lots of detailed instructions on how to find the place and check in. The place itself is in a good location and is a good "value" for London (London is expensive). The place is clean and as shown in the pictures. However, I did find it a bit old and dated. I particularly found the water system a bit ancient where you have separate hot water and cold water. Also in the shower, it would take a long time to get the water temp right. It would go from cold to burning hot. This is totally subjective but I also found the mattress to be too squishy and lacking in support. However, I have noticed this at a few places in London including 5* hotels so maybe it just how they like it here. The final thing to note is that there are only 1 toilet and 1 shower in separate rooms. I believe there are 4 rooms so in the morning you might have to wait to use the bathroom depending on people schedules. Also, there's not much common area just a small kitchen so everyone basically was in their room the whole time. I was hoping to interact with some fellow travelers. Overall nothing fancy but perfectly fine for a few days stay and good value/location for London.