Matthew was VERY helpful and allowed us to check in early to drop off our luggage as well as to stay a little later until the cleaner (I forgot her name! :/) came. She also was super friendly and helpful and provided lots of tips and things to do. The unit is beautifully furnished and the touch of the echos/Alexa in each of the bedroom and living room were great. The lights can be adjusted to whatever color which was also fun. Location is a bit away from the attractions but was not too bad on feet and 15 mins by car. One thing to note though is that there is no air conditioning and only 1 fan in the master bedroom. The unit has plenty of windows that can be propped open wide (can be loud at night but I did not find it distracting) and a balcony to allow for air circulation. Overall, amazing place and would stay again/recommend!