Litany of problems with this property marred an otherwise good visit to London. Couldn’t get in at the stipulated time; encountered several maintenance issues; poor quality and inadequate supplies (soap, shampoo, toilet paper — 1.5 rolls for a 2-week stay?? — had to buy my own); clothes washer didn’t work with repeated attempts (so had to use a nearby laundry); smell from restaurant downstairs and dingy halls didn’t help. Also lots of street noise late into the early morning (had to have the window open at night with this un-airconditioned unit. Suitable for a shoe-string college travel budget. Actually left and stayed in a comfortable hotel nearby for about half of my 2-week stay, I was so disappointed and frustrated. The management attempted to be responsive and were professional. The iron was really great. The location is excellent for shopping, restaurants, and nightlife.