There's not a single thing about this flat that wasn't fabulous. The flat itself is much bigger than it seems in the pictures. It's clean, commodious, and with every amenity one could want. The kitchen is well stocked and I had everything I needed to prepare meals. I was Charlotte's guest for a month and I really did feel like I was a guest, rather than a renter. The location is amazing - this was my first trip to London and between the bus stop directly at my doorstep (which serves several lines) and the tube stop down the street, I could get anywhere with ease. Holland Park, Kensington Palace, and Hyde Park are all an easy walk from the flat. The street on which the flat is located is lively and offers anything one could want - amazing bakeries and restaurants, grocery stores, a pharmacy, etc. - it's all within walking distance. The street is a busy one and it felt very safe. The neighbors in the building were friendly and considerate. I was on a working vacation and the flat offered plenty of space to spread out my job-stuff. Charlotte was available always - her responsively is beyond compare. I recommend this space without qualification and would return there in a heartbeat! Thank you Charlotte for your wonderful hospitality.