We were locked out for 45 minutes. I had messaged Jade with our arrival time but when we arrived in the evening he didn't seem to have his phone switched on - he didn't answer my messages and when I phoned it went to voicemail. The building is locked to non-residents. He didn't provide his apartment number in the listing (it is #265). The private bathroom is not in the room but by the front door and opposite the second bedroom he had rented to another airbnb guest, which we hadn't expected. There are no locks on the bedroom doors and my partner and I felt unsafe. The location is beautiful but the experience was not.