From the start I could see that Nina excelled at the chit-chat conversation with which an Airbnb host is supposed to make a guest feel welcome.
It's a shame that Nina didn't pair that skill with a substantial sense of fairness when I confronted her about her lack of minimal hospitality standards as an Airbnb guest.
I think that I was very accommodating about the studio desk showed in the advert pictures being swapped with a piano due to what Nina described as unforeseeable circumstances. To compensate that, she offered that I could stay in an alternative bigger flat and I accepted.
The alternative flat was so dusty and full of pollen that I couldn't sleep at night, so I asked to move back to the one booked via the website, in the hope it would be cleaner. Unfortunately this was not the case.
Apart from mould on the shower seals, on which I'm not complaining as I was warned about it in advance, the studio flat had not been minimally cleaned before my arrival.
There were dead insects everywhere, not to mention an incredible amount of dust.
Most notably, I was highly disappointed with the kitchen area and the shower.
The first one was covered with dirt going back to at least one year ago, while the shower surfaces were overlaid by yellowish dirt hiding the original white of the ceramics.
I cleaned everything by myself despite of paying a cleaning fee. It was 22.30 when I finished and I phoned Nina to ask about how to use the microwave, which I needed for dinner after doing such intensive cleaning work.
At that moment Nina's courtesy facade fell off and she revealed her real abusive and unreasonable nature.
It was fair enough to complain about my call being, quote, 'out of business hours', but she lives only one floor above the studio flat so I thought it was no big deal.
When she came down quite angry things got even worse as I could not let her in as the lock was damaged.
If it was not for the microwave case, I could have arrived late at work the day after due to confinement!
I had to give Nina the key through the window so that she could 'liberate' me from outside.
While she had said that I didn't need to use that lock, she had not expressly stated that I could have remained locked inside if I had done so.
Due to Nina's aggressive and unapologetic manners, the discussion was really upsetting and left me disconcerted.
She would only protest about being disturbed at a late hour, entirely disregarding the issues of lacking hygiene and the malfunctioning lock.
She acted weird throughout the discussion, alternating rage to a pretence of emotional distress, which I had allegedly caused by daring to call her as late as 22.30 in the evening.
I wouldn't advise anyone with minimal cleaning and efficiency standards to pay for Nina's distorted idea of hospitality.