If possible we would rate Barbara's location as 5 stars! It truly is the best, safe, easy access to everything you way want, five minutes away from two stops on the Circle line, walking distance to the V+A and Science Museum. It was fantastic.
The flat itself was beautifully equipped. Wonderful furnishings, beautiful bathroom with great big mirrors, even a kitchen. Also has a private entrance which makes it really feel like your own space.
Communication with Barbara was very easy. After booking I became nervous about two things - ceiling height in the basement and private entrance. Barbara went back and forth with me until I was comfortable and assured me that everything would be fine. Additionally with check-in we greatly underestimated traffic in London on a Saturday from Heathrow, so we would arrive later than planned. She was very accommodating and understanding.