Neo was exceptional at responding quickly to any queries I had and was helpful in any way he could be. He really went over and above. I didn’t realise there was no TV in the room so couldn’t watch tv in bed like I normally do but that was a complete oversite on my part as it wasn’t listed as having a tv and I didn’t think to check. I should have checked as then I woukd of taken laptop or IPad. Bedroom doors were very noisy and I worried I was disturbing the other guest but I tried to be as quiet as possible. It was a great place to stay and I will definitely return if I need to stay in that area again:)