The description on the site is pretty accurate. Check in and check out were very smooth and all as described. This place is very clean and well located in central London. The beds were comfortable. Shared bathrooms can be a problem if other guests are not considerate (as was our case). It was also quite annoying that toilet paper had to be thrown in bins and NOT in the toilet, as there is clearly an issue with plumbing. We were in the ground floor bedroom and could hear everything in other bedrooms, especially walking around, so bring ear plugs! No street noise however. Breakfast included means there is boxed cereal, instant coffee, tea, and milk available in the kitchen. Depending on your breakfast standards you might find this a bit minimalist. A decent place to stay for a day or two if you aren't too fussy.