Location is perfect, apartment is beautiful and comfortable
But we did have a few issues. I took it up with Altido and they did say if we had of let them know earlier they would have sorted - which I do think they would have as they are attentive but for me I think some of the issues just shouldn’t have been there.
There was a bike in the hallway that was such a pain to get past and a total fire hazard. Every day we walked past with bags trying to dodge it - hopefully this won’t be an issue for the next guest as they said they would have it moved. Not sure who thought that was a good idea to leave it there, but yes in hindsight I should have said.
The en-suite bath didn’t work - again I didn’t say anything until the night before we left as my sister forgot to mention it to me. It was still annoying. Though as she couldn’t use it.
This trip was a treat for her.
This apartment is run by a management company and the owner stays -not a problem but should be told as some of his things are about like his food - and his bike!
The mugs are a bit cheap - when on holiday and for somewhere so expensive I definitely epileptic expect better mugs than free ones with business logos on it.
The admin before check in was a pain for me. You have to upload your passport and then all details of your guests - I had an issue as I couldn’t upload, then the citizenship section wouldn’t work. Had to contact support to be told to put in England - none of us are from England so for me a total waste of my time just to pass a part of the form section.
Then my passport was taken again upon arrival so why did I have to upload it? That part was annoying.
I do appreciate that it is a beautiful home and wish to protect, but it was a bit off putting when inventory images were taken in front of us. Whilst this was unavoidable as the lady who let us in had to as it’s company policy and we did arrive early, this should be made clear before hand because it was off putting. And the irony being that the en-suite bath didn’t work and the toilet handle came loose as well - which we were worried about.
I want to go on holiday wnd relax - not worry that I am going to be caught out doing something wrong.
As I say, it’s a lovely apartment and location is perfect but I would not stay again.
Far too regimented for me and I use air b n b a lot.
Also - get advice on the sound of the tv if you do stay - we couldn’t work out how to turn the base off. The lady did offer to be fair but I didn’t as didn’t think it would be such a hassle.
If you don’t like noise - stay in the room closest to the stairs. I am a very light sleeper and moved into that room as it was quite noisy in the room at the front. It was so quiet in the room I moved to. It was a Saturday night so was noisy but I am also a very light sleeper - my sister had no issues sleeping just above that room. This is my issue but important to know if you are a light sleeper.