Very convenient location. Nice neighborhood between South Kensington and Chelsea. Very good communication with the team. The beds are comfortable. The bathroom is a bit old. The main problem are the windows : very thick and even broken in the bathroom. So the noise from the street is disturbing, especially by night. There is also some light coming inside even by night, so if you are used to total darkness, bring a night mask. On the whole, a good place to spend some days in London.