Valentina was a great communicator and responds very quickly. She was very nice and accommodating. Check in was easy The address is a bit confusing though. She gave us some helpful tips and recommendations on what to do during our stay. You have everything that you need in her nice home. Fully stocked kitchen. The location is a bit far from central London and there aren’t many supermarkets close by, nearest one is a 10min walk. It is a quiet, nice, and safe area. Lots of toys and books for the kids too. We enjoyed our stay and had a great time.