I can't say enough about how wonderful our time in Richmond was. Colleen was an amazing host! She thought of everything, every little detail was taken care of. She is very responsive in her communication and helped us find and book a great place for afternoon tea with our kids. The flat had everything we needed and was exactly as described, especially the amazing view. If you are looking for a lovely place to stay in a great location with warm hospitality, this is your place!