Very nice flat. Paolo was out of town so George took care of us. Great location but not as close to Covent Garden as we had hoped. However, Oxford street is right around the corner and there are plenty of Pubs and Cafes nearby. The Tube is only a 5 minute walk. The beds were comfortable and the flat was clean and inviting. All the amenities were available...plenty of utensils, glasses, plates, etc. The oven worked great and it was nice to have a refrigerator/freezer and microwave. There was even an iron, umbrellas and a hair dryer. The Wi-Fi was fabulous. The only disappointment was that Paolo had texted me a few months ago and said there was a washing machine and separate drier, but there is only a washer. It's easy to "hang dry" clothes though, so it wasn't that big of a deal. We were given a bottle of Prosecco on New Year's Eve, which was a nice touch. When I asked for an extra pillow and a different kettle, I was given them right away. We would stay here again. :)