We live locally but stayed here for two weeks whilst having work done on our own house. It was a complete home from home with everything we needed, and the lovely huge shared garden was a bonus for our toddler!
Luke replied to every query basically instanteously and was so helpful and courteous.
It was very very hot but that was due to the heatwave (35 degrees the week we were there!) And there are lovely big doors to open up to get a breeze through.
Thanks, Luke!