The house was beautiful and clean,and had all what family need. The kitchen is large and clean too. Katie was'nt there but her friend Ed show us the place and was very helpful. We had a little trouble with the wifi - it was hard to connect ,but we bought sim card so it wasn't matter. The underground is about 7 min walk, it take something like 40 minutes to get to the centre. We could reach Katie whenever we need and she was always helpful and stay in touch.