From the moment we arrived to the moment we left we felt welcome and cared for. It was fun to have an English/French experience! Her flat is nicely decorated with items that come with personal stories. The bed was very comfortable with good quality sheets and towels. The flat was very clean and well cared for. The sitting room was so sweet and provided extra space for one of our rather large suitcases. When we were settled she sat down with us to see if she could help with our plans in London. She gave great suggestions and directions. Isabelle made sure we knew the neighborhood landmarks by giving us a quick walking tour and even helped us go through the process of purchasing and understanding an Oyster Card. Isabelle's charming and warm personality put us at ease and we had great conversations. We would love to come back! Thank you Isabelle for a wonderful stay!