Brayn was very easy to talk to, and was very helpful. The room was also very warm, even after turning of the heat. And opening the window meant the sounds of the train waking you. The apartment is right next to the train tracks, so I recommend bringing earplugs. Despite of this, the apartment is lovely, and for the price it is a bargain. It isnt very close to public transport, but neither is this downtown London. Could easily stay here again.