The unit was great for our family of 5. During the weeks with heat, the AC helped cool it off. The unit is renewed and has all the amenities needed. The Internet was fast. The location is perhaps one of the best things about this unit as it is walking distance to Paddington and Marble Arch (Hyde Park), which basically would cover most of the destinations by the tube. There are plenty of places to eat and do grocery shopping around the unit as well and the flat is very quiet while close to places that are open until late. It was a good experience and I would be there again. Azzam responds always within 30 minutes, most of the time right away.