Out of the 7 times I've visited London, this apartment was my favorite and we will be staying at TEM properties when we go back to visit. Liz had an extremely fast response time and was very accommodating to all our needs. She was also able to offer both early check in and late check out for this visit, and her housekeeping Isilda was really punctual and helpful in explaining everything about the unit, as well as the neighborhood.
As far as the apartment goes- the master bedroom was a good size and the living room gets great natural light. The apartment was very clean and we especially liked how great the quality of all the kitchenwares were. The kitchen was very small (pretty much what as pictured) but very well stocked and had good ventilation. The best part about this apartment was that it had everything you could possibly need during your stay- shampoo, shower gel, trash bags, laundry detergent, dishwashing soap, plastic wrap, etc. That way, we could focus on enjoying our vacation instead of buying supplies for the stay!
The location was absolutely perfect. We've found that we like staying in Earl's Court as it is a direct, step-free transfer from Heathrow via the Picadilly line, and there are a number of restaurants in the neighborhood as well. However, out of the apartments that we've stayed at in Earl's Court, we liked this one the best. It is located very centrally and easy to walk to the Earl's Court station, but all the Gloucester Road and West Brompton stations, as well as the 74 bus which takes you Knightsbridge (Harrods) and Marble Arch, to name a few stops. It was near smaller supermarkets close to the train station as well as larger supermarkets Sainsbury and Waitrose on Cromwell Road. We also liked walking to South Kensington and Sloane Square.
The only cons about the apartment were that the elevator was old (however useable- we just had to take more than one trip) but was large enough to fit a stroller.