Sara was really helpful and quick to respond to any inquiries. The location was perfect; near Covent Garden tube station and any delivery places. Although it was self check-in, the corner store that we had to walk to to get the keys were quite far (all the way to Oxford Street). The apartment was decorated nicely with toiletries provided but I find the floor very sandy and dusty as if it hadn’t been cleaned. Nevertheless, the apartment was modern, felt homey and is in a convenient location :)