Anna was an amazing host. Anything that needed her attention was just a text away. When we had some trouble with the closet door being stuck, she sent someone the very next morning who fixed it within minutes. Her place is cozy, clean, and is located in a phenomenal location. Just 5 minutes walk from the South Kensington tube station, with a high street that has great places for food. And less than 10 minutes walk to the museums. Harrods and Hyde Park are also 13-17 minutes walk from her place. Check in took only 2 minutes and we were on our way to the room. The place is in a hotel type building, which meant good security and a 24/7 reception. Overall we really enjoyed her place.