Prompt responses and very clear instructions to get access to the flat. The location is good, 3min to Bus line 100, 12-15min to Tower Hill Station, and 5min to the supermarket, Waitrose. The flat is clean with all the facilities you need. St. Katherine Docks is on the way to Tower Hill Station, beautiful scenery with a lot restaurants. Lay and Soo are excellent hosts! Will definitely recommend to our friends.