AVOID AT ALL COSTS!
This is by far the worst experience we’ve had with AirBnB, or any rental!
The flat is managed APPALLINGLY by agent Houst (not ‘Emily’ as in the advert - but a series of nameless individuals).
We had a very stressful experience:
⁃	Advertised roof terrace was inaccessible (electronic access door was broken)
⁃	Kitchen sink was always blocked (macerator was broken)
⁃	Oven didn’t work
⁃	Flat was freezing cold on arrival, with few instructions. We had to reprogram every room thermostat which were set to zero at all times of day. Then due to a system fault we couldn’t lower the heat, so bedrooms were extremely hot and we didn’t sleep.
⁃	25+ lightbulbs were gone: so a dingy kitchen, and no bedside lamps.
After many requests Houst eventually sent a handyman round - he replaced some bulbs but couldn’t fix any other issues.
We’re seeking compensation from AirBnB but the Hosts refuse to acknowledge the issues we had.
PLEASE AVOID THE STRESS AND CHOOSE ELSEWHERE!