Our stay was great! The hotel is a perfect location--a 2 minute walk to Covent Gardens, many theaters and tons of other attractions. It was also only a 5 minute walk to the Underground, which we took from the airport.
The hotel lobby is very nice and there are 2 restaurants and gin bar. Our room was on the smaller side, but was very clean. We had an issue with our AC unit leaking condensation onto the rug so the front desk quickly sent up maintenance to check it out. We were then moved to an even nicer room!
There was a full breakfast each morning, which was a great way to start the day!
The concierge was very helpful with any questions we had. I would highly recommend this hotel!