Everything was just great. We had contact with Sarah's sister Anissa well before our arrival about our plans to be coming from Paris and all I had to do was call anytime after 10 and she would be there with the keys and greet us. The flat was as described. You felt like you were living at a friends place. Snacks and coffee were a great touch. A nice pub close by and a 15 minute walk to 2 underground stations. We would definitely stay there again. Only problem would be if someone has a difficult time with stairs. Would love to meet Sarah as her sister was wonderful.