Pros:
-very central location 5 min walk from pimlico station, and also 10 min walk from Victoria station. Lots of grocery stores and a few pubs.
-management company’s response time is quite quick.
Cons:
-late check in which wasn’t communicated with us. (We arrived at the lockbox to pick up keys at the designated time, but they were not there. We had to call the management company and we’re informed there was a delay in cleaning. After waiting another 15 minutes we ended up just ringing up to the apartment and meeting the cleaners.)
-apartment not fully prepared for us even after the delayed check in. There was an issue getting linens on time (towels, sheets) because there were so many people here for the Queen’s funeral. But again this wasn’t communicated to us and we had to call management multiple times to get to get to the bottom of the matter and then wait another hour after check in for the linens to arrive.
-no hot water. Apparently this has been an ongoing issue over the past few years according to the downstairs neighbor who reported a leak in his bathroom and thought it might have come from us.
-no heating/heating issues. So there is a note from the owner that they only have the heat turn on 6-8:30AM and then 5-10:30PM. So during the day was a little cold (17.5C), but during the evening the heat never went higher than 18C, despite trying to change the temperature to 19C. This wouldn’t have been a huge issue except that there was also no hot water, and only one comforter (which we had to wait for linens to use), so we were rather cold any time we were in the apartment.
-some items need to be replaced/repaired. The toilet seat is loose, mold on the bottom of the shower curtain, kitchen sink light is out.
-only able to call a management company with issues, which can prove tricky if you are international without a calling plan like myself, so you have to be prepared to pay extra to call.
-a little odd they have a TV but it isn’t plugged in, but they do advertise it with no TV.
Overall it is a good location, but I think quite a few things need to be repaired before this apartment is worth staying in. It was cold, I wasn’t able to take a warm shower, and the issues with check in made the experience rather stressful.