Alvaro was excellent at communicating quickly and clearly about how to find and self-check-in to the flat, as well as answering any questions we had. The space and layout of the flat worked well for our family of 3 adults and 1 child. The flat had comfortable furniture, was clean and featured 2 bedrooms, a bathroom with tub/shower (hand soap and towels provided) with plenty of hot water, a kitchen that had a small refrigerator, electric kettle, washing up liquid, dish towels, dishes, cutlery and glasses and a clothes washer/dryer (as well as clothes washing soap), and a living room with a table and 4 chairs and pullout couch and TV which had BBC News (but other stations required a BBC sign in). The WiFi worked well and was easy to connect to. The living room was in the rear of the flat, down a few steps, and our daughter slept well on the pull out couch as it was a nice quiet, separate space. It was just a few minutes walk to the West Brompton Tube stop. While this is just in Zone 2 of the Tube and therefore a bit more expensive, it was a short ride on the District Line to many major tourist destinations. There are two grocery stores within about a 10-15 minute walk and several nice cafes, restaurants and pubs nearby. The neighborhood felt safe and accessible. Overall we really enjoyed our stay and would recommend this flat to others!