When I first arrived, the front door to the building was split in half. I was not notified ahead of time and was previously told by the owner that there was a code to get in. After being woken up at 5am by the police (due to a reported fight), I needed to find other accommodations. I was only offered 10% back and ended up spending more than double what I paid for the Airbnb to find a hotel nearby. The owner and Airbnb have not cared about my safety or helped me with this case.