We stayed at Bianca’s place from Dec 22-27 and Bianca was very patient and responsive especially on the check-in part. It was self-check in right when most of London were going on transport strikes so the endorsement of the house keys were a bit complex. Bianca made this easy by providing screenshots of every step of the instructions including the location, maps and what the key looks like.
On th AirBNB - it looks much better in person vs the photos, as the photos it tends to look bleak, but in reality the place has a homey and welcoming feel. Amenities were complete as indicated and is good for four people. Heating and cooling working well for both thermostat and faucets/shower.
Most importantly: there is a lift in the building for those with heavy baggage. Be prepared though for a bit of a walk to nearest subway (Liverpool St.) of around 10-12mins, but this is very clearly stated in the listing. 😊