Susie met us early after a long journey from Sydney and made us feel very welcome. The location was perfect. A short walk to Paddington or Lancaster Gate tube and various shops and restaurants close by. Being a runner, the proximity to Kensington Gardens and Hyde Park was a real winner. The apartment was clean, had all the required amenities (Coffee Pods, Dishwasher, Oven etc) and provided a homely feel. Susie communicated promptly at all times and offered advice on the area upon arrival. We really couldn't fault the place and would definitely stay again in the future.