Travelers beware...bait and switch.
I’m not normally one to complain (you can see my reviews have been all positive), but this was quite possibly one of the worst experiences we had with Airbnb. First of all, we were expecting to be in a different apartment in the first place, which was a much higher spec - we were moved last minute with little opportunity to find an alternative solution. When you’re paying the kind one of money we were, you would expect zero problems and ultimately some luxury. Here’s a summary of the issues we’ve had: there was a bit of a funny smell in the apartment, which we discovered was stagnant dishwater, the tv wasn’t set up, the bath did not drain properly (because it was full of hair), there was not even one roll of toilet paper, let alone any olive oil, coffee machine etc. There was a random assortment of dirty kitchenware. There were also mice infesting the apartment, which do not mix when you have children.
When I pointed this out to the hosts, they did not believe me, which was highly frustrating. The host eventually believed us after I sent him a video of a mouse.
Ultimately the host did offer a discount, and to reimburse some expenses, but it wasn’t satisfactory. I had a thoroughly unpleasant experience