I stayed in Helen's house on the 28 and 29th of April 2018. Helen was incredibly nice and was very easy to talk to. She helped to bring in my bag, and brought me a glass of water. She was very nice and welcoming, even though my arrival was 1 hour earlier than I had thought. She was very nice to say the least. However, I found Helen's house far from clean, it was a really cluttered, poorly presented and dirty space. I was very very very disappointed! as I had chosen Helen's place because she came up as a super host on Airbnb. Also the door had a sign saying shoes were not allowed in the house, which I respected all through, but it was a nightmare for me and I could barely wait for the morning. The bed sheet and the duvet coverings were very rumpled and so poorly presented in every way. I was gutted to think that Helen offered her space to visitors for money but dared to leave it that dirty and cluttered.
I hope Helen will take this review on board and make improvements where needed.