Great location, close to Richmond station and lots of shops and restaurants, walking distance to beautiful Kew gardens. Easy to nip into London to see the sights. Check in was simple, we even had a video showing how to use the key box and Sara and Amir quick to respond. The apartment was clean with plenty of room but some areas could do with a refurb. No real complaints though; the beds were comfy and there was a TV in every room. Good WiFi and free parking and a lovely welcome pack with wine.
Nice, convenient place to stay.