Truly awful. Paid £190ish for mattresses with broken springs, other guests doing drugs in the hallway and one toilet roll for 5 of us plus the guests jn other rooms to share. The lights don't work so we were told to use the lamps provided which weren't particularly bright. There wasn't a single duvet and the room was so hot we were desperate for a fan. There is a fan but it makes a rattling sound and did nothing to help with the heat. In the end we slept with the door open so strangers could walk in and the smell of grease from the downstairs takeaway gets in. The worst place I've ever slept. All I needed was somewhere close to the airport for 6 hours of sleep and this was abysmal. I asked for a partial refund and she was not accommodating at all, lied and then told me there were 5 lamps available and the fan is great. Total denial. I had low expectations given the pictures anyway but it somehow was so much worse. Don't go here