Sandy is very friendy, thoughtful, and helpful. She met with me at the station as it was Notting Hill Carnival and was very crowdwd. She recommended to take the buses and that indeed help me save some hustle from taking the undergrounds. The room is just like the photo. The kitchen is better than description as it has everything you need for breakfest and all the equipments for meals if you want to cook for yourself. I recommend the place.