The location is perfect, short walking distance to the National History Museum or the V&A. Public transport is very near too, and it's a very safe neighbourhood to leave early and come back late. The lady at the desk is very helpful and attentive, it's great to know you have somebody like her available at any time. The apartment window has no views as it shows a wall, although there is some natural light coming from the sky as the wall is not extremely tall: usually I would give a lot of importance to the view anywhere I stay, but in this case for us it didn't matter, as we always left early in the morning, and came back very late at night, and the apartment had other strong qualities, that we definitely enjoyed. Bathroom is small but nice and practical, kitchen is pretty new and clean, and the bed is very comfortable. For us it was a great choice as a base to explore London, I would book it again!