To Micheal,
When arriving at the apartment I must say we were very pleased with the look of the property, however, the spare bed was completely broken which meant we didn’t have a bed for the 5th person With us who thought she would end up having to sleep on the hard floor in the front room. The bed in the second bedroom which has 2 mattress on was completely broken underneath, the slats we’re hanging off onto the floor and when we looked there was also a screw on the floor too. This then meant that another 2 of us were unable to sleep in a bed. We then all made a decision to move the 2 mattresses onto the kitchen/ front room floor which was terribly uncomfortable and not a bedroom. Unfortunately the mattresses and pillows were also very uncomfortable with springs poking out and 3 of us had next to no sleep which has left us all exhausted and in a huge amount of pain with our neck and backs. I have been taking strong pain killers all day to try and ease the pain but meant we have had to cut the journey to London short today due to not having any sleep and the pain we’re in. We are all very disappointed due to this weekend being planned for one of the guests birthdays. The apartment has had alot of thought put into you decor however comfort has most certainly been forgotten. If the comfort of the rooms/ spare bed had of been thought about then we would have recommended the accommodation and most likely returned in the future. Unfortunately due to the lack or non existence of comfort being considered we will not be returning or recommending to others unless this is something you were prepared to rectify. I hope to hear from you soon.
Regards
Miss Douglas