John responded to my questions quickly, with useful information, right after I had booked with him. He also sent a reminder note just before we were to arrive. Unfortunately, we didn't have access to e-mail on the day we were travelling and arriving, so there was a bit of a communication glitch.

The apartment is located within a gated courtyard, which provided privacy, quiet from street noises, and security. Also, being on the ground floor, we didn't have to lug suitcases up steep stairs (which we encountered in B & B's across the country). We found it handy to walk to many places, like Tate Britain Museum, Westminster Abbey and Cathedral, Parliament, and to various tube stations. There were many close-by pubs, restaurants and take-away shops, and even a number of small grocery stores.

The advantage of a 1 bedroom is that we could have guests stay over, using the futon, and still maintain some privacy. Although the futon wasn't the most comfortable place to sleep for 2 adults, it was fine for 1 overnight. John provided extra bedding and towels.

The central heating and hot water systems worked well. It was nice to have a warm room after a rainy day, and the shower provided great water pressure and plenty of hot water. Just a note of caution for anyone who is not too steady on their legs, the tub is very high and with the swinging glass door, a bit tricky to get in and out safely. Very handy to have a washing machine.

The main complaint is that the apartment was not as clean as it could be. It was dusty - I had to wipe all the flat surfaces, and there were dust bunnies under the bed and in the closet. The kitchen floor was tacky and the living room carpet (beige - as can be seen) was very spotty. Also, whoever used the kitchen dishes, etc, did not clean the dishes properly. But cleanliness is easily addressed.