Alice is very sweet and communicative!! The place was a great landing spot for the night. The place itself was clean and the heaters were warm. Only a couple things were a tad off: it is a basement apartment, so there is that "basement smell" that hangs around the place, and you can hear everything the upstairs neighbours are doing. The beds were pretty creaky, but they were warm and the sheets were comfy. The apt. is pretty dark and a little damp. Nothing terrible, just maybe overpriced! :)