A spacious room with balcony, comfortable bed, lots of space to put up clothes and belongings. Very clean, and convenient shared spaces. The location is GREAT, a 5 min walk to both Waterloo and Southwark stations, so it was very easy to get pretty much anywhere on buses and Underground. Lots of pubs, grocery shops, coffee, etc. less than 5 min walk away. Also within ~30 min walking distance of all of the attractions a tourist may want to see. The neighborhood is very quiet considering how close it is to everything. Donovan followed up right away with any questions or issues. I stayed for eight days and very much enjoyed my time there.