The appt is in a great location close to tubes, restaurants, pubs, shops and parks.
There are 2 steep flights of stairs and the entrance hall is rather off-putting but once inside the appt it is clean, stylishly decorated, well equipped, warm and with a great bathroom with the advantage of a bath.
Being high up there is great light and an open view across the treetops where we even spotted a woodpecker!
The area is generally quiet and although there is some train noise,and noise from above,after the first of four nights we hardly noticed it.
Check in and out was efficient. We were an hour late checking in due to train diversions so a telephone number to call Rachel would have been useful.
Other guests have commented on the main bed which is firm but that suited me. There was a foam topper provided which would make it softer.
I would stay there again.