Hosts were very friendly and helpful. We had great chats throughout our stay. The room and toilets are clean. We were free to use the living and laundry rooms. Tea, light breakfast, and parking space are pluses to the listing. It's a 4-star only because of minor differences vs. description, i.e. walk to tube station is 10 mins instead of 5, common area outside of laundry room is under renovation (not an issue in winter), toilets are shared.