Anna and her husband were very welcoming. We got to London late in the evening, and they didn't make any fuss about it. On the contrary - Anna suggested that she will fill the fridge for a late dinner in case all the restaurants near by will be closed. The appartment was clean and ready to accomodate us just as described in the web site. The neighbourhood was lovely, and the tube station is in a couple of minutes walking distance. At our check out day, Anna was so kind to allow us to use the appartment next door to store our luggage and rest till our night train was due.