We got to The Rochester Saturday evening. The staff were friendly and welcoming and the lift was beautiful. The room was nice and the size was to be expected for the location and price.
Unfortunately, we found sweets on the floor and some hairs in the bathroom on arrival, plus a tray left outside with someone's room service still on it, so we asked for the room to be cleaned or to be moved. They couldn't move us as they were fully booked and also couldn't get cleaning staff in, so they moved us to their sister hotel, The Wellington, next door where we had a much larger room and it housed the bar and restaurant.
The staff could not have been more communicative and friendly and it was a great stay for the price we paid. The breakfast was pretty basic and they didn't have great options for vegans (not even any Flora for the toast) despite also having a vegan brasserie on site, but all in all it was a much better stay than I was expecting. We did have an outdoor table booked at the vegan brasserie as well but the weather turned and we didn't end up going, but I'd love to check it out next time.
All in all an excellent location, comfy beds, great staff, decent facilities.