Communication pre-arrival with hosts was excellent, always prompt. The room and property were impeccable and spot clean. Flat is very well equipped with anything you may need to feel at home, they even have a "help yourself" cabinet in kitchen and bathroom which was very thoughtful and handy. Property is in a residential area which means it is quiet in the evenings, room huge by London standards which meant i could have my privacy in evening, there is lock in room door. Overall excellent experience and looking forward to my next stay.