Clear instructions to check-in and checked in with ease. Rowan was very quick to response and helpful if I had any questions. The location is very close to the Edgware Road Station and very convenient. There are lot of food and quick supermarket joints nearby. The whole place was very clean. There are maps in the sitting room for traveling references and that was very helpful to me. Two things to note: if you are a light sleeper like me, bring ear plugs to sleep as the sound from outside was still very clear even when the windows were shut; and if you are traveling with a huge suitcase like me, expect to carry it up and down the stairs (which Rowan did say in the listing description). The stairs were narrower than I expected though. Overall highly recommend!