We stayed here for a month in September, and were entirely happy with the flat. It has all the comforts of home: quick hot water, nice sheets and bedding, efficient heater if it's cold, etc. Location gives excellent access down to central London with a 5 minute walk to the Underground, and to any east/west locations with a 5 minute walk down the the Overground. If you stay local, you can walk to the High street in 5 minutes with its many cute cafes or walk 5 minutes the opposite direction to the green Heath. The flat has windows on 3 sides, so you get excellent light at all times of the day. WiFi is reliable and quick. Sam is very responsive, as are his local friends, who let us in and answered any questions. Sam even pointed out some local events (world rugby cup), so that I knew to arrange tickets in advance!