We found this home to be exactly as described in the posting--it was very comfortable, and an excellent base for our family as we visited London. The home was comfortable throughout, with many child friendly amenities like children's DVDs etc that our boys enjoyed. My mother cannot walk easily, so we appreciated the one downstairs bedroom/office, and the many buses that came reliably right to the front door. We were able to get everywhere we needed to go with great ease. Val was in regular contact with us before and during our trip, answering any questions we had, and we had a wonderful stay in London!