I did not end up staying here but I felt the need to write a review because the cancellation process was extremely misleading and I want others to be aware of this. I booked this Airbnb and about an hour later tried to cancel it as I found something else that best fit my needs. The cancellation policy stated that I had until 5pm to cancel for a full refund. At the time it was about 11am EST. After I tried to cancel I was only given the option for partial refund even though it wasn’t yet 5pm. When I spoke with Airbnb their response was that the host meant 5pm their time (London time). Basically from the time of booking it was already past 5pm which meant it was a zero cancellation policy at that point. If the host meant 5pm London time that should have been clearly stated I wouldn’t have booked if that was the case. The only other option Airbnb gave was for the host to make an exception which was denied by the host even though there was a week+ left until my trip which gave them ample time to find another patron. Also note, this isn’t a host of a single property this is a super host with many properties so trying to speak with the host directly is nearly impossible. If you’re not 1000% sure that it meets all your needs don’t book as you won’t get your full money back.