Unfortunately I couldn’t stay at Melissa’s place. When I arrived at the property the place was far from clean. The floors were dirty as well as the surfaces in the kitchen and living room. I noticed the building appeared to be and felt quite damp. The windows were also single-glazed so not very warm. I even attempted to clean the place myself to feel comfortable.
On top of this I had an allergic reaction to a previous presence of a pet. It appears a cat lived there in the past and this set off my allergies.
For these reasons I couldn’t stay in the house and had to leave almost immediately. I would not recommend this place and I do not say that lightly, as this is my first bad Airbnb experience. Especially do not recommend if you have bad allergies.
Melissa’s communication was fast and friendly, but she wasn’t very helpful or empathetic when it came to solving the issue.
Airbnb customer service was very helpful.