We felt right at home as soon as we checked in. Seren’s apartment was clean and had everything we needed. Plus it has a washing machine that we put to good use. The apartment is located just around the corner from Bayswater station, which gave us very easy access to the rest of London. Seren is very friendly and always responded quickly. Luna (her dog) is very well behaved and was always happy to receive a pat. I would highly recommend anyone coming to London to stay here.