This apartment could not have been more spectacular! First off, Chris is an outstanding host, providing crystal clear directions--with pictures--about how to get to the apartment, how to get in, how to use all the amenities such as the TV remotes, and everything else that we needed or could want to know. The space itself is beautiful, and the apartment is enormous. We had two adults and two small kids and had plenty of room to do everything we wanted. The kitchen is gorgeous, the bathrooms (2 1/2!) are beautifully done, the bedrooms were well-appointed and super comfortable, and the living and dining areas were terrific spots for us to all hang out. The washing machine even had a cycle that also dried the clothes, which was immensely helpful with the kids! Chris was extraordinarily helpful and friendly to deal with, always providing immediate responses to any questions. The location was fantastic as well, with short walks to the Science Museum, Natural History Museum, Harrod's, the South Kensington Tube stop (with has 3 lines running through it), 3 grocery stores, 2 terrific patisseries, and several good restaurants. We really couldn't have lucked out on a better place to stay during our trip to London, and will certainly stay there again on our next visit!