We decided to give Erika three stars. We had an incident that occurred during our stay that I don't feel comfortable describing in detail publicly, but Erika herself is a lovely person and our feeling is that this happened out of inexperience and that in the future other guests will not have this incident happen to them. The room & location were as described and we already knew about the 4-5 flights of stairs. Aside from what happened I would have preferred a lock on my door just in case other guests or visitors would be present. Overall don't be totally put off by my lower score as the room is a great price and I truly believe Erika will only do better in the future.