Moth infestation, burglary warning, not in Notting Hill, difficult check in. Raul and Carol’s place had a moth infestation which I discovered when I saw moths eating my sweaters which are now ruined. Given the moth infestation I asked to check out early and have the days I would not be staying in the flat refunded and Raul and Carol told me I was being unreasonable. This was Saturday and Raul and Carol said they would send someone out midweek to put out moth balls. There is a warning on the inside of the buildings front door that there was attempted burglary and to make sure the door is closed. Raul and Carol decided not to meet me at check-in as discussed and had me go to a sketchy convenient store to check-in with the emergency keys and then asked me to immediately go back to the store and return them. This flat is not in Notting Hill but instead Ladbroke Grove. Absolute nightmare of an experience.