Despite showing up 2 hours after the 5pm check in time, the room wasn’t clean when we got there: no pillow cases on the bed, a load of towels and sheets still in a running dryer, cleaning supplies were littered around the room including a mop in the center of the floor. The sofa (the second bed) had a large stain on it. The sheets we found to put on the pillows and sofa bed either had dirty adhesive stains or holes in them. We also had to go out first thing to buy hand soap and toilet paper since there was little, if any, provided. When we told the host, they said they didnt understand our complaints because they hired a cleaner to come for two hours; even if they did have a cleaner, they clearly didn’t do a satisfactory job, especially for the price. We left after one night despite booking for six nights. The host wouldn’t give us a full refund for the nights we didn’t stay, despite leaving before 24h. We only got a little over a quarter of what we paid back.