Fantastic location. Flat was clean and spacious and the beds were very comfortable. Communication was great until we had a slight issue with check in. The shop where we were supposed to pick up the keys was closed. After messaging and trying to call 4 different numbers provided several times without any response it was an hour before anybody got back to us. I feel communication could have been much better here as we were left wondering for an hour what was going on. Ultimately it was housekeeping who got in touch with me and I had to take a taxi to collect a spare set of keys. However, from reading other reviews this appears to have been a very rare hiccup and I would definitely book this flat again, as once resolved, all in all it was a brilliant stay and excellent value for money in the centre of London.