If you’re seeing a show or visiting covent garden, the location is perfect. It says second floor but it’s ground, 1, 2…fifty stairs up narrow hallway and the lift was out of service entire time…could be difficult for some, especially if you have big, heavy luggage. Very stuffy in summer with no AC and windows that didn’t fully open, though there is a small fan. Overall, fun way to experience this part of London like a local. Quiet inside despite being in very busy area.