So the person that greeted us was great. And that’s where it stops being good. First off we had to leave due go home due to an emergency at home, and thankfully we got home in time to say goodbye to the person. I know it’s not their fault we left, but I requested a reservation change really more for them to be able to rent out for flat for the days we were not there since we were only there 2 days out of a 15 day trip, the correct thing to do would to have responded at all. Once we figured out we needed to leave they stopped really communicating with me. It became harder and harder to get a response and that’s wrong. At least they could have just said no I can’t refund you anything, rather than having your helper say that you would try to work something out.
Now to the flat, it wasn’t clean… the floors were dirty. My wife burnt herself trying to light the stove with a lighter that was provided. That is a safety hazard. The pictures for the flat we booked did not match the flat we were staying in, it was close but definitely not the same flat. The double bed has a board you can feel in your back when you’re trying to sleep.
So be careful this person has a lot of flats on Airbnb and in the same building, which is not great especially for the price. We thought we were getting a much better place, but we were rushing to find a place because the place we rented to start our trip turned out to not be and AirBnb anymore and someone was renting it and had been for 2 years and Airbnb wouldn’t really do much more than refund the money even though there were no flats available in the same price range. This was just a bad trip made worse.