Great place in an excellent location if you want to stay near LHR airport. Very nice and clean place. As the listing says, beware that there are steps to get to bedroom + bathroom and will not recommend to people with little children due to this. For travelers looking for place close to LHR, look no further, this is the place you want to stay. Take bus 351 (terminal 5) or U3 (Terminal 1,2,3) to skyport stop - which is free. Place is few minutes walk from bus stop. If you want to got to London City, take same bus to LHR and catch Piccadilly line - very convenient and economical way to get into city if you need to.