Very enthusiastic and proactive host. Mark was around most times for real time assistance and any issue resolved.
Cutlery is limited but was adequate for us. Some cleanliness issue was resolved quickly and other supplies provided.
Location is central, close to tube station and a bus stop. Central London is 40mins walk which was great. Safe and peaceful neighbourhood.
Seemed like multiple units with similar look and feel so unit we stayed in was slightly different from pics seen.
Good experience overall.