AWFUL. No idea how this listing has high reviews, it may be in a good location but can’t make up for the terrible experience. After checking in at 16:00 we message Maggie and Lawrence about the heating, had no information about this and it wasn’t on. They assured us it was on a timer and would be switched on in due time. After returning after dinner we found it was still not, Maggie and Lawrence were unresponsive and we slept in a unbearably freezing cold apartment making us both ill. They messaged the next day saying the cleaner would be round to check the heating, when we got back there was a tiny plug in heater in the room. No updates from Maggie and Lawrence so just had to assume the actual heating was broken and this was a sorry replacement. Would absolutely not recommend this place for anyone to stay at.