Ian was very communicative and responsive, providing accurate directions on how to reach the place and the apt was more or less as described in the listing. The location was perfect, safe neighbourhood, quiet, family oriented building, very close to public transport and interesting museums and helped us have a very pleasant trip. Unfortunately, during our stay there was a weird odour like mildew in the apt that was kind of annoying, and since Ian was away during our stay, no one could address this problem.