We found Leyla a prompt communicator and truly professional in her approach. You cannot beat the location of her flat, halfway walking distance to either Sloane Square or South Kensington underground. Self check in was extremely easy and we appreciated that very much. The flat is small, but bigger than many hotels we've stayed in, and provides an iron and board, truly rapid wifi, and an adequate little kitchen for breakfasts and simple meals. The bed is fine, though pillows a bit elderly and soft, there are plenty of towels and a great washing machine with instructions for easy use. We appreciated the small fan provided for the hot weather we experienced. We will definitely stay there again on our next visit to London. Thank you Leyla.