Rob was super helpful, key hand over before was very flexible, communication was great, he texted in between if all is ok and was very flexible with the departure time too.
The flat is super conveniently located, close to tube/bus, and for me, most important close to my flat. (my sister/husband stayed there)
The flat has a comfortable bed, the pictures give a good idea for the rest, simple accommodation, London standards eg shower and waterpressure, surprisingly quite and had no noise from street or neighbours, Unfortunately there is a damp smell.

Nevertheless - was good for our purpose, just to sleep in and go. We did no cooking or spending extra time in the flat.