Great location, clean and easy to stay. Main concerns were that we didn’t meet Val but had Phil supervise us throughout the stay. I didn’t know this would be the case, and personally prefer to have my privacy rather than a butler. He was very polite and kind, I just didn’t expect or need the supervision.
There was also no iron available on the first day but Phil seemed surprised and apologetic so I expect that was outside the norm. Breakfast, tea and coffee were provided which was very nice.
Thank you for having us, however I would reconsider the interaction with the guests who might want to be left to their own.