I arranged this apartment for my elderly parents (88 ad 80), who were meeting my daughter and her friend in London for a visit with cousins in Ealing. Shamil was so gracious and went above and beyond to ensure that the elders were comfortable -even installing a new handrail for ease of entry prior to their arrival. By all accounts, the apartment was perfect for old and young - conveniently located for transportation, shops, pubs, immaculate and beautifully decorated. My parents said, "it was the perfect setting to conclude a once-in-a-lifetime trip!" Thank you, Shamil, for your kind hospitality!