A lovely flat in the heart of Notting Hill , Joanna was easily contactable and very very helpful. The flat itself was spotless and warm and very comfortable and Joanna even left some snacks and a bottle of wine for us. On our day of leaving our plans went awry and Joanna was extremely accommodating allowing us leave our luggage for the afternoon so we didn't have to heave around a suitcase with our 3 children. Would recommend it to anyone. And her artwork is also fabulous !