Carol is incredibly kind and generous and accommodating. She welcomed me like family. She was happy to sit and chat when we were both free, and gave me lots of detailed recommendations for things to do in the city and around the surrounding area. She cleared off a shelf for me in the refrigerator and cleared cabinet space, and let me use her kitchen. She showed me how to work everything (the stove, the radiator, the washer/dryer). She provided clean sheets and towels. She provided coffee and got decaffeinated tea specifically for me. She offered me toast when I first arrived and was too tired to go out shopping. She’s letting me borrow her bicycle when public transportation isn’t running over Christmas. She helped me figure out the underground schedule. I would definitely stay here again, anytime I’m in London. Carol is a fantastic host.