Our family of 4 felt right at home. The apartment is great, tidy and well decorated. There are two bathrooms and the kitchen is cute, well equipped and very functional. The appartement is also at a great location! Close to Earl's Court station; Kensington High St. and a few supermarkets. The only downside is very low water pressure for the showers.
Katya was great, she was able to accommodate us by allowing us to drop off luggage before check-in, and she was very responsive to all my other inquiries. It was our first time in London, we did find it colder then expected but Katya was quick to provide an extra blanket.
We recommend staying at this apartment and we would consider coming back