Ruth was the perfect hostess, and check-in and check-out went off without a hitch. Our room (and the rest of the apartment) was beautifully furnished, cosy and very clean. The location, obviously, is beyond compare - we were a 1-minute walk from Leicester Square Station, and no more than 10-20 minutes' walk from most of the attractions in Central London. We had a lovely time walking everywhere from this amazingly-located apartment, and it's a pity we only had three nights there. Nonetheless, our wonderful experience with Ruth made our short stay in London a true pleasure, and we were very grateful for our memento from the stay (a novel authored and autographed by the lady herself!). I couldn't recommend staying with Ruth more highly.