The administrator did not care about the confort of the customer, we were 5 people with a bunch of luggage. After I had paid they informed me that I had to pick up the keys in another location 30 minutes away form the apartment. If I had known this in advance I would have not chosen this location. They denied the keys at 1 pm and they told me to come back at 3 pm. When I came back to pick up the keys they asked me to give them my credit card data which is not required by the Airbnb policy. I really do not recommend this location.