We liked the location, with several Underground (Central, Circle and Hammersmith & City) and bus lines within walking distance, as is the Westfield mall. We had mixed feelings about the apartment itself; while the lounge and bedroom are spacious, the kitchen and bathroom are small. We spent most of our time upstairs in the lounge whenever we were in the apartment. (The bedroom, kitchen and bathroom are on the first floor, and the lounge and dining room upstairs). We didn't get to meet Jonathan in person, but over text and email he was very helpful in sharing advice and resolving issues.