Our experience was a mixed bag. Yasmin is a lovely person and was very helpful upon out arrival, who made sure that we were comfortable. Throughout our stay. However the flat itself I would say is a better summer flat than a winter one, the hot water was on a 1 hour meter meaning we needed to arise an hour earlier than usual to make sure we'd have enough hot water to shower, also there is no central heating so, to be fair heaters were provided and they did warm the flat up but it took some time. Apart from that our stay was pleasant.