From start to finish Lucy was incredibly accommodating. She had her cleaners arrange for hypoallergenic pillows for my partner and I on the day before our check in! Lucy responded quickly to all our messages before, throughout, and after our stay.
The flat itself is lovely. Great garden for dogs, with a fox that visits daily. Heating works well and the water pressure is great. The bath is a great way to relax after a long day. The only point I took off was for the poor connections *from* Earlsfield, which is not at all the fault of the flat. It’s just something to bare in mind. The flat itself is very close to bus stops and the earlsfield station.
The flat was very clean when we checked in and the washing machine works well with the detergent and fabric softener provided.
I highly recommend booking Lucy’s flat if you are coming to London with your dog by car! The private parking makes all the difference.