Sandra and Derek are unfailingly lovely and hospitable hosts--completely eager to help and ensure you are comfortable. The room is very well appointed and great for a short stay in London. They provided a small amount of food for breakfast which was just great too--very handy, especially after a long flight from Australia and jet lag. It's excellent value for money, especially as I was working the week at the National Archives, which is mere minutes away. I cannot recommend this place enough.