A perfect location, in a ground-floor flat for seeing the city. The neighborhood is pretty quiet for a city of nearly 9 million people. I felt safe leaving the window cracked (summer) during the day while we were inside, but we didn’t leave it open at night. Bella was great with communication and let us check-in a bit early so we didn’t have to tote our baggage around town. Things we loved: location (the 38 bus to/from Victoria Station for the Gatwick Express and the Chancery Lane Tube stop), value, the walk-in shower, and the minimal (but well appointed) kitchen and washer. Things we wished we knew: how to use the oven and the dryer function on the washer/dryer combo, and that the bed was lower than in the photos (we are old).