We had a lovely stay here for our trip to London. 2 adults and 2 small children. It was the perfect size for us. Apartment was spotlessly clean and beds were all freshly made up with towels and basic toiletries provided also. Plenty of hot water and decent shower which was amazing after some long days sightseeing!! smaller than it appears in the pictures but perfectly adequate. a pleasant 10mins stroll to nearest tube station. We had a great time in London and apartment was great too. No issues with getting keys etc either.