Lack of assistance and politeness as the first thing I was told was that I might be left on the streets for the night, even though I had payed for the room and announced my late arrival days prior to the flight night,and that they are not able and not willing to help me at the late hour. Gave me the wrong information about the room and had the bad experience of bothering another guest at half past one in the morning, which was a bit uncomfortable. I'd say if you can, look for something else even if more expensive, my advice would be to look further because even if I don't know you I think you deserve a better holiday than they will be offering .
Overpriced and overrated. "Close" to the Stratford Station and Stratford Westfield.