4 stars rating due to the following: Mega pros: LOCATION! A short walk away from the all of London's "central" wanna be(s) (I mean it in a good way) Kesington, Notting Hill, Knightsbridge, you name it and is literally a 1 mins walk from Earl's court tube station which is served by both the Picadilly and Circle / District lines. It's great VALUE for money given that alone. The room i stayed in was recently renovated and they have done an awesome job especially with the bathroom. RECEPTIONISTS are super helpful and always cheerful. The minor cons: CLEANING service is not super consistent so if you are not tidy by nature you will likely complain but again it is a 3 stars hotel so do not expect the Four Seasons service. They are super generous with towels though hehehe. Another issue, is the room layout. I am not criticizing the room size, for a single room in the heart of London this is safely within norms but you can't have a KING size bed in that space, a QUEEN size would have served the purpose and created a few extra stepping space. It might sound like a technicality but it is just a suggestion. I did not suffer much cause i am organized by nature but if you are a mess you will go crazy :)