Host was very friendly and helpful. Check in instructions were easy to follow and host communicated with us throughout the stay. Could not fault the host at all. Good value for money for the location that we were staying at. The place was very clean and a good stop to stay in for our quick London break. In terms of things that we did not like was that we could hear the neighbours next door ( they weren’t particularly noisy) could hear toilet flushing. Coughing and sneezing. Also could also hear the people upstairs in what sounded like they were having sex in the middle of the night which was distracting. For that reason it was not a good night sleep. The extension lead was not working so could not charge our phones with a usb cable and tv was blinking. Did not contact host about the lead and tv as was only staying for the night so we put up with it. However I’m sure if we did she would have helped us as much as she could.