Worst experience in an AirBnb of all my life.
My dog could be dead, hurt or could have hurt someone.
Since I have a dog-reactive dog, I explained that to her and she told me that she will keep her dog on a leash on the garden during my stay… well, TWO TIMES this dog came to us barking at us. TWICE ! No leash, nobody to avoid him running towards us… WOW
From the beginning to the end, the stay was troubled. The first day she wouldn’t respond to my messages for the check in so I had to call the assistance and I couldn’t arrive until 21:30
The host was in a rush to sleep and was not polite. (If she would have answered me before for the check out, I wouldn’t have arrive at that time but earlier !!)
We were installed in a cabin and not the annexe. This room is too humid and even with the machine, clothes were humid every morning.
Shower didn’t work properly, lights neither. Floors were not clean when we arrived. Apparently the window doesn’t close correctly either and my dog escaped the room while I was not there.
THE HOST DID NOTHING TO KEEP MY DOG INTO THE GARDEN.
She didn’t even contact me later to have some news or whatever if I found my dog or NOT.
This behaviour is unacceptable and dangerous.
I left one night before because of this and she didn’t even accepted the refund for the last day.
Dishonest and with a big lack of empathy.
She can say whatever lies she want, she knows what she has done and she should feel ashamed for that.
My dog could be DEAD or lost because of her. Terrible experience.