I own an art gallery not far from Nissa's flat and booked the apartment for 4 nights on business for one of my artist's from out of town. It's well located and charming, but there were issues and he checked out early after one night.

A big factor was the internet - there is no modem, the internet is BT Openzone and unusable/erratic so he was unable to work there. His other complaints were it was too dark, mildew smell, dirty toilet bowl, stained towels and the single lock on glass fronted ground-floor door made him feel unsafe about having his expensive film equipment there.

There is a fine line between vintage/shabby in a good way and things being too grungey and unkempt, and he felt this flat tipped the scales to the bad side unfortunately.

To be fair, I can imagine some people would enjoy staying there for it's charm and those things wouldn't bother them. It has a lot of character, the outdoor bathroom is fun.

Nissa the host was polite and friendly, however when I asked for a refund for the 3 nights she said my artist had left the lights on and hadn't locked the back door to the toilet. I felt this wasn't right as obviously the electricity bill as a result of him leaving the light on for a couple of days would never match the money I was owed for the early check-out. I stated that if I didn't get the refund that was due to me, I would have to leave a very honest and regrettably negative review. Nissa eventually agreed to the refund. I was owed £249 refund and was only sent £150 back. Leaving 2 lights for a couple of days doesn't cost £100. I wish Nissa had negotiated this with me for us to come to an agreement instead of just deciding on her own what a fair refund was. So, things could have still ended on a fairly positive note but the refund issue added to everything else meant that unfortunately this booking was not a good experience for us.