Louise is a lovely host! She had great communication, was very accommodating, and the flat was perfect for our few days in London! Great location, easy access to the Underground (right across the street!) and short walking distance to many cool places. Great restaurants within 5-10 minute walk. We recommend Pimlico Fresh for breakfast! The bed was very comfortable. The only downside is the street outside is a bit busy and loud at night. We used an ambient sound app on our phone at night and it helped us drown out the sounds.