Juan was absolutely fantastic. My prior accommodation fell through at the last minute and Juan really helped me out - he was quick to respond and very helpful. The room itself is lovely with a lot of space and storage. As a female traveling alone I felt safe and comfortable staying here. The flat is at the top of 5 flights of stairs and there is no lift - so just be prepared for a bit fitness 😉 But it's not really a setback. The location is amazing - less than 5 minutes to Pimlico station which will connect you wherever you need to go in London. Overall, great experience and would recommend.