We don't met Rowena, so we can't judge her. Unfortunally we didn't met her during the period so the check in was problematic because the address was not easy to find. (there is not the civic number neither name on the ring). The flat was as the photo's description. Thed, the home was freezing and it was not simple to find the thermostat. However the flat was as the photo's description. The apartment was comfortable, near the tube and recent construction.