This was a lively stay for our trip to London with the children. It was great location for jumping on the tube into London. Richmond itself is lovely and we spent the morning exploring, lots of places to eat. Parking is restricted but we looked up free parking in Richmond and it gives you lots of streets. Children loved the high lift bed. Colleen was great with communication. Lovely bit le of processco and chocolates when we arrived and nice and warm in the appartement. Thanks Colleen for a great stay.