Some small things could be easily improved without costing much for the host, like soap, shampoo, iron or hairdryer (all advertised but not in the room), making the guest's life a bit easier. Location was great though, a walk distance from a lot of nice places and to Victoria Station. I would come back for the location for sure. Room was very clean but sheets and pillows a bit old. It was clear to us that the hosts are inexperienced and just want to make some extra cash through Airbnb. However, for the guests, it is a very special occasion going on holidays and we want every moment to be special. All the money we pay for accommodation costs us a lot of work and planning and being in a place that doesn't really care for their guest experience is frustrating. Overall, an ok experience that could be fantastic with a touch of affection and attention to detail.