They are very helpful with instructions and help when needed. But having an Airbnb it’s not just clean new décor. It’s to think that people will stay there for different circumstances. More than anything it’s a place to rest. If you go there to party or holidays or business meetings.
The mattress was not acceptable and surprisedly bad. When you book an Airbnb with this pictures and new place - you expect the minimum comfortable mattress. It was not. I am not asking hotel mattress. I asking the minimum for what you pay. And this way of presenting the Arbnb it’s not accurate.
They also talk about the noise for us to be aware of. I expected people passing in the street as they talk about with pubs etc. it’s not that. The windows are so so bad you just feel like you are sleeping IN THE STREETS. it’s insane. You put a fancy fridge and then the windows are like that?! Yeah because the fridge it’s for the pictures to give a different impression of what this is.
Honesty it’s very important