First of all, Helen has been very responsive all along.
I was planning to stay here with more than few months, but still put an 2 weeks trial. Gladly I did. The first day I checked in, I was so shcoked and didnt want to unpack at all. The flat it self was very dirty and dark. I told Helen, her colleague coming to clean the mold in the bathroom- it did work! However, I still have to put a big towel on sofa otherwise I would keep smelling some oily smell from sofa ( try to imagine the smelling from someone's head who didnt wash it for over a week), furthermore, when I try to cook, I noticed few hairs from someone's intimate part sticking on the range hood. And some other small details, so I ended to enjoy deliveroo while my 2 weeks there.
But the bed is very comfortable, and the towels are very well-provided.
If you are working in office all the time and only have this flat for sleep and shower, it is a good choice. But if you'd like to have a bit touching of life or even work from home, then it might be not the best option for you. Still, I appreciate that Helen trying to keep communication with me all along.