We just returned from our family vacation having spent time in both Paris and London. Debbie was always very responsive leading up to our trip and provided some suggestions for things to do during our stay. She was very pleasant to work with. However, we probably would not return to this location. Upon arrival, we were concerned about the safety of the neighborhood when walking from the subway station to the apartment. The pictures made this flat look less run down that it was. This flat might be great for a couple students on a budget trip to London but it wasn't a good fit for a family of four that expected a little nicer accommodations.