Nicola was a very attentive, helpful and caring host. Nicola kept in touch with me 3 weeks before my arrival. On my arrival I was met by a vibrant and happy lady who made sure that everything was in order and just right. The apartment was perfect and just the same as the photos. Nicola had the bedroom presented beautifully with a lovely finishing touch of a magazine about the queen for my mother. Our stay was wonderful and was made even more pleasurable by the very gorgeous concierges David and Gary. Delightful. And finally Nicola was very caring and accommodating for my parents when, on the last day, my elderly parents were both unwell. Nicola, without hesitation, offered for them to vacate later in the day. I would not hesitate to recommend Nicola as a host and her apartment as one of the best located and pleasant places to stay in London. She is a delight and feels instantly like a friend. Thank you Nicola.