This was our first trip to London, and we were so pleased to find such a gem near where our daughter lives. I would highly recommend staying in the "neighborhood" rather than in a hotel. It was easy to get where we wanted to go via public transport and Uber and lots of fun was found just walking around the area. While we didn't meet with Pandora, her children were just lovely and very helpful, and the place is just gorgeous. It is no wonder that this space is used for photo shoots. Everything is so picturesque! There are some stairs to contend with, but you will feel so blessed to be in the space you won't care. You will love it!