Cozy place with all of the services you could need for short or long stays. The room and bed are really confortable.
The main upward point, as all of the previous guests have pointed out, is that Helen and Neil are extremely nice and helpful.
The location, on the other side, is something I didn't like that much as the transport to the center of London takes between 40 minutes and 1 hour. I was really short of time so this was important.