Agnes was extremely accommodating, helpful, and pleasant. Her place was clean and comfortable. What more could you ask for? Because our flight arrived at Heathrow pretty early in the morning, Agnes allowed us to drop our bags and grab a quick shower before heading out to play tourist. She made us coffee, helped us plan our sightseeing tour, and even loaned us her last good map. Navigating to (by tube) and finding (on foot) Agnes's home was a cinch thanks to the detailed instructions she sent prior to our arrival. I would highly recommend staying with Agnes; she helped make my first trip to the UK a memorable one.