The house is really wonderful in terms of the amenities and stylish decor. The arrival and check out is easy. And the value for London is OK if traveling in a group. The location is also good, you can get into central London on the tube which is about a 6 or 7 minute walk. There are some nice pubs and restaurants in the area which has a nice village feel to it despite being in London. The beds are very comfortable and we all slept really soundly.
What we didn't like as much about this booking is the use of a booking company as a third party. It meant everything nearly all communication duplicated, sent once on Airbnb and again from the email or mobile of the booking company. This was just a bit much. We had to sign another "contract" outside of the one we enter into with Airbnb, we had to give a commitment not to have parties (which we had no intention of) and fill in a brief questionnaire about our arrival and departure times. We feel this is not the spirit of Airbnb, we never actually communicated with the host.
We ran out of hot water each morning, though we were told there should be plenty. We didn't take very long showers and by the fourth the water was cold. Again, there was no host on hand to help, though the people were very quick to respond, they couldn't solve the issue remotely. They suggested we send a photo of the boiler which we couldn't do as we were out, so we had cold showers the next day again. Also the heating was on at a set temperature and the house didn't always feel too warm. There were instruction for this in the instructions sent by the booking company but we couldn't work out what to do. We asked about this and were told to check the house manual. Again we were out and didn't have time to investigate. just a not as straight forward as we would have liked.
All in all a very nice place to stay and a lovely house, and I hope the water issue will be sorted out. If you are looking for an Airbnb experience with a local person then this is maybe not for you but if you are looking for a stylish and well kept place where you will be comfortable to stay then this is the place for you.