Being new to the place, we weren't given complete information as to reaching the place of stay. Lost our way and forced to walk half an hour with heavy baggage. On top of that, the host acted nonplussed when we finally arrived. The tube station was close by and it would've originally taken only 10 minutes max. Bedroom was cleaned only upon request. Host kept changing conditions of stay according to his whims. Had to leave an hour early than planned. Only helpful gesture offered to us was options regarding sightseeing. Tried to make up for his ineffiency through wordplay.