Check-in & comms: Good, clear instructions etc
Location: Excellent links to central London - 20mins by Tube, with Oval tube station 2mins from flat. Situated in a typically scruffy but quiet and safe side street, in a nice area of London. Perfect for cricket fans going to the Oval, or history buffs going to the Imperial War Museum.
Flat: On street level. Door opens straight from street into living room, which I'm not a fan of, but it felt secure. Recently refurbished / redecorated to a good standard - could still smell the fresh paint! All the amenities you would expect, including good wifi and excellent TV. One minor problem is that, with only two smallish windows (one was stuck / locked), ventilation could be better - not a huge problem most of the time, but not sure how it would be in summer? Compact but comfortable bedroom, with a decent size bed. Good bathroom - loved the shower!