2 words. Comfortable and convenient. Mia was very friendly and you can always let her know if you encounter any issue with the apartment. I did not have any though. =) The apartment was clean and cozy and just a 5 mins walk from the tube. The tube station has a direct line from Heathrow and goes to many of the attractions in London. It was worth the price. Highly recommended and will stay again if I travel to London again. =) thank you Mia!