We enjoyed our stay very much (family of four with two children (14 & 12). Very spacious appartment which is nice! With a few easy alterations it would be even better; some pictures on the wall, some sort of plan with regards to the furniture would add to the luxurious feeling that is already present but can be improved. There is a busy street right outside but that didn't bother us much. Ben is great; friendly, helpful and quick to respond. We would for sure come back here when we have our next visit to London.