There was three of us staying at the flat. The flat is on the second floor with no lift so be prepared to lift your suitcase. It is with other flats but in the week we stayed we never saw anyone else. We only occasionally heard other people in their flats but it was very quiet at night. It is a 5-8 minute walk to the Sheperds Bush station and the Westfield mall which is amazing. It has restaurants and bars attached so there are many places to go for dinner. We felt very safe walking around at night going for dinner. Highly recommend the Brazilian restaurant Cabanas. It was easy to use the underground not far to many London attractions. We found the underground staff at Sheperds bush very helpful if you are from overseas and are not sure where to go. The flat has everything you would need with plenty of towels. It is warm and cosy in the winter. The wifi works well. The T.V. Connection is not great,but we were not in the flat much so it didn't bother us too much. If you are visiting London and love shopping it is a great Location and I would stay again.