Overall, this is a good place to stay. Upon arrival, we were greeted with 6 flights of stairs which were frustrating to go up as we had large suitcases.
Upon entry, we had lock issues, but management was quickly responsive and fixed the issue.
The flat is nothing at all like the photos…very bare-no art or decor, only bathroom vanity mirror. But it had everything needed for a comfortable stay. And at night it’s very noisy, which is to be expected in the city.
It is very close to bus stops and Pimlico staton, and about a 15min walk to Victoria Station-super convenient.
We ended up having to leave early than planned and management was understanding. We were given the choice between a refund or voucher, but management hasn’t followed-up with us yet.
Other than a few small issues at the beginning, we would recommend this place(especially if you pack sparingly😉)!