Sarah was very welcoming. A friend of hers helped cart our bags up to the third floor and that was sweet. The refrigerator held enough food to get us nicely started during our six night stay and there was tea and coffee. Conversely we were short on bun wipe, garbage bags and a hot shower the last morning. The television was nice and the furnishing made for easy lounging. The listing is accurate and the host should not be faulted for providing a photo that shows the flat in its best light. The neighborhood is positively stunning and quite posh. Five minute walk to the bus, ten to excellent nearby restaurants and a Marks and Spencers, and maybe fifteen to Bayswater Tube Stop. Kensington Park and Palace are just a bit farther and then one is in another interesting neighborhood. Hyde Park adjoins Kensington.