Luciana was an amazing host. Though we didn’t meet her personally, she checked in on us during our stay and was easy to contact before our stay. The apartment was perfect, and it was close to the tube and bus stop. The beds were comfortable and we never ran out of hot water. There was also a heater that heated the entire apartment within ten minutes or so, which was amazing when we woke up a bit cold in the mornings. You do have to walk three flights of stairs to access the room, however this wasn’t a problem for us at all. I’d definitely recommend staying at this apartment.