Olga was a perfect host. She met us at the outside door and showed us around the flat. She had fresh croissants when we arrived. She had left milk in the fridge for coffee, tea bags, an oatmeal packet. She showed us where to get the bus to Trafalgar Square. It was about a 15 minute walk. The flat was very clean. Extremely quiet. Nothing fancy, yet had everything we needed. We were able to use her washer, which really helped while traveling.