Rob could not have been nicer! He was super responsive and flexible, making our stay as stress-free as possible. We even needed to check-in quite early in the morning and he accommodated that request without complaint. The apartment itself is in a fabulous location right off of bustling Upper Street and it's very well-appointed for one or two people. It's an older building (like most of London!), but it was very charming and comfortable, and I imagine the little outdoor space would be lovely in the Spring and Summer. I would definitely stay again.