Brett's place is charming and comfortable. It is in a good location close to the train station (five minute walk maximum) a grocery shore, and some great places to eat. The walk behind the apartment is scenic, and there is a nearby park where kids can play. The apartment itself has everything one could need including a full kitchen and plenty of extra food for when you don't feel like dining out or running to the store. The wi-fi worked well, the shower was hot, and of course there is the added bonus of a hot tub which is great for relaxation after long days seeing the sights. The beds were comfortable, there were plenty of fresh linens available, and there was ample storage space for a family of four. The kids loved the entertainment room with a projector and plenty of television and dvds to watch in the evening. If I were staying in central London again, I would stay at Brett's place every time. Overall, we had a great time, but the absolute most important part of staying at Brett's place was the speedy communication from Brett. Anytime we had any questions at all, Brett replied speedily, and he was very helpful. This was really important to us especially since this was our first time traveling to England from the U.S.A. I would definitely recommend Brett's place, and I would definitely stay here again.