Lyla is absolutely wonderful: she had no issues with meeting us outside of the check in hours, and, when our flight was delayed, Lyla waited for us into the late evening hours to meet, greet and welcome us into her loft.
The loft is very clean and well equipped, and the photographs are completely accurate. It has a wonderful homely feeling. We loved staying there.
This loft is in a great location, with the train station a 5 minute walk away. This does mean that the trains can be heard, but not at a bothersome level. We found the train gave us easy access to central London and the ariport.