I just wanted to firstly say thank you for your communication and willingness to assist with check in. The photos were accurate and the space was just as pictured. I liked that the kitchen was stocked and ready to use. I liked the additional benefit of having access to the wifi, Netflix and Sky.
Although I appreciate this I was disappointed with a couple of elements that ruined the stay for me. When walking in I was greeted with an incredibly strong smell of stale cigarette smoke, this lingered on me with someone asking if I had been smoking. This particularly stood out as this was a non smoking air bnb.
When I went to go to sleep the bed was very comfy. However there were, what I believe were some sort of rodents, under the floorboards. The scratching was incredibly loud and continuous.
I moved to sleep on the sofa. However the walls were quite thin so I could hear moving around from above. I don’t think this would have been as big an issue if I hadn’t already had to move rooms due to noise.
I had booked this air bnb as I had an early
appointment and was needing somewhere to sleep beforehand. I unfortunately only got a few hours of sleep and was not happy with this due to today being an important day. I do not usually leave low reviews, but felt this really did impact my stay.
Due to my experience here I would appreciate a refund for my stay.