The location is good, very convenient to go the central London and it takes about 15 minutes to Heathrow airport. Safe and quiet neighborhood as well. The room is big and comfortable. It is the same room as what you see in the picture. I went out early in the morning and came back late and she was busy too. So we didn't talk much. But she sent me detailed information about how to get to her house and how to go to different places to visit, which is very helpful.