Simon provided us with clear directions as to how to find the flat as we arrived by tube from Heathrow. Due to delays on the tube we arrived later than anticipated but Simon was understanding, and greeted us warmly and made us feel at home. He ensured we understood how to access the flat (separate entrance) and provided bread, butter and milk which was handy for our first cuppa and breakfast. He was available by email if we required any assistance. Kennington is a great place to explore London. We wouldn't hesitate to stay again. Thank you!