Christine was absolutely attentive and available our whole trip. From the moment I booked the apartment we were in contact and she was always very friendly and ready to offer advice. The apartment was very clean and organised. There were some minor maintenance issues with the flat, but Christine made sure they were fixed immediately, even if that meant doing it herself. The location is unbeatable. Safe, near plenty of food options and extremely close to the parks. A short walk to Portobello Road Market. I have nothing to compare it too, but I did feel a tiny bit cramped as we were two families with 5 people total. We utilised all the beds to capacity. But, it's still more comfortable than staying with 5 in a hotel room. The shower is a BIG Bonus. The water was warm through all 5 showers, and the waterfall head is so relaxing. Overall an enjoyable experience.