Helen was very welcoming and friendly upon arrival. The location is fantastic with great access to the tube and lots of great locals nearby. There were a few areas where there were not as much effort which would have made a big difference, such as in the bathroom which felt more like staying at your friends student flat than somewhere you're paying good money to be. For example half empty toiletries around the bath and filling the racks that could be cleared up and a discoloured shower curtain that could be replaced with low effort and cost. The general shower room could be cleaner and and somewhere to hang a towel would be good as the hooks had the hosts dressing gown and other belongings on. There were coffee and tea provided in the room but a separate kettle would be good in the bedroom again for very low cost as the kitchen was out of access anyway for the most part (you could keep food in the fridge but you weren't able to cook). Overall it did the job but was more reminiscent of a shared student flat than somewhere worth £70 per night. The bedroom was nice and spacious and clean, and while we appreciate that London is expensive and this is on the lower end of the price scale, it would be possible to improve a lot with a small amount of effort and spend.