Frances made us feel welcome and at home from the moment we arrived. She was friendly and very helpful with directions and suggestions of things to do and recommendations (the Crooked Billet pub is fabulous and well within stumbling distance of the house). The house is set in beautiful gardens and is ideally placed for Wimbledon Village and Central London. Comfy bed, clean bedding and great size shared bathroom it's ideal for a central place to stay that is much nicer than your generic 'chain' hotels! Frances provides a delicious Continental Breakfast and makes a mean coffee! There is even free on street parking...what more could you want. I would definitely stay with Frances again and wouldn't hesitate to recommend.