Extremely appreciative of Claire Denise's prompt response time as she basically saved my mid-week getaway! After a non-responsive host's location fell through, Claire Denise was on hand to assure all required access information would be available if I were to book with her. This information was provided promptly considering the lengthy drive to this new location & all further communication was much the same. The Flat was exactly as described and well furnished & checkout was a breeze.