Carmen helped us settle in and spent some time talking with us when we arrived. We had just spent 2 nights with the London flu and felt terrible but Carmen welcomed us and gave us some lemsip, fruit, juice, ice, and tried to make our painful state better. We were in the very luxurious room our whole 4 days. We needed to rest and the queen bed was cool and comfortable the entire time.
Carmen laid out a beautiful breakfast each morning on the large table in the gorgeous living room. She made everything super beautiful with vases of flowers and stacks of gleaming plates.
Her family was also welcoming and kind. Her husband spent some time getting our big flat screen TV to work and watching shows while sick in bed helped pass the time. Even the two Siberian cats were luxurious living jewels who came to visit a couple of times.
Mickey really appreciated Carmen writing out directions for him when he went out when feeling better. She went beyond any expectations we had.
The bathroom is beautiful and a perfect size. I was thrilled to find and use some of the very fancy European bath amenities the first time I could drag myself into the big modern shower.
We feel lucky to have stayed here these last 4 days of our 21 day trip to THE UK because Carmen was so kind and accepting of us during our bout with the flu.