OK I’m going to be 100% honest. If you like great customer service comfortable beds and delicious food this is not the place for you. This is truly just somewhere you will want to stay if you’re passing through.
If you are planning on spending most of your time in the city this is not the place, but the tube is one minute away so that was great! If your lucky enough to have a room with a view that too is wonderful as well and the roof top restaurant has a stunning view!!
Other than that, just know that unfortunately you get what you pay for and I will NEVER go there again! Toilet stopped working as well, room service and restaurant service takes an hour and the water wasn’t hot.
I’d you’re ok with all of that, then you’ll love it!!