What can I say? This was my third year in a row with Neried in London and she has never let me down. Absolutely on the ball all the time. Prompt replys to e-mails, accurate information about accomodation and always professional and courteous. A terrific stay in a great part in London. The flat was available when she said it would be, it was clean and well kept. I never had a problem with it or with Neried. I can't say enough about her. I know I'll continue in the future with Neried and her great service in London. More than just a place to lay my head, Neried created a warm and inviting environment for me. I can't imagine working with a different contact in London. I've created a good rapport with Neried. She has never let me down and this time was no exception.