The flat looks like the announcement but we faced a situation where the washing machine and the dry machine were not working. We sent many messages back and forth to Emily but bottom line, at the end of the stay, she was not able to solve the problem and offered the option to go to a laundry store nearby and ask for a reimbursement later. Sincerely this was not what we expected since the very choice of the flat was based on the fact that we could deal with the laundry there. Overall we were really disappointed (for the first time using airbnb)