Nicole has a personal-touch and customer-centric approach to would be and actual users of her home to ensure they have a great experience similar to their own homes.
Her pre-stay communications up to the day of check-in were very clear and she demonstrated a personal touch by asking if we would like to have some drinks & chocolates on arrival.
The greatest experience was that her home apart from being spacious for a family of six persons, was also like our own home with everything we needed for a comfortable stay. We definitely consider it as our greater London holiday home of first choice.