The main selling point of this place is the location. It's literally across the road from Westfield and in an area where it felt safe and easy to get around London. I also found Behdad helpful and easy to contact. I would recommend some small changes to improve the place, such as a more thorough cleaning of the room, better and softer pillows, and more secure locks on the doors. I'd recommend checking the availability of rooms in the same building but which are bigger. This room was quite small for 2 persons. On the whole, it is a good place to stay but it would be a great place if these small changes were made.