Overall, great stay. We arrived at 9am and our room was still occupied so we stood around awkwardly for a bit before logging into wifi and emailing Donovan. He responded immediately to help with the situation. Once the other guests left (late) and the room was cleaned, all was well! Great location - we walked almost everywhere and flat was less than 5 minutes from the tube station. Some breakfast items available (which was nice) and kitchen would work for cooking small meals. There are 2 rooms for rent at this flat, so you're sharing a toilet and shower (in separate rooms), but we experienced no problems. I'd recommend this location based on Donovan's responsiveness and the location.