Pros:
- well located for Westfield shopping centre
- friendliness and helpfulness of the people there (specially James)
- the family communal vibes (people shared food, hung out, etc)
- G the female manager was kindness enough to give the children cuddly toys
- free parking
Cons:
- we paid £105+ for a 6 bed private room, but when we arrived only received a cramped 4 bed room
- the room smelled bad (so maybe they should get some air freshener or read diffusers)
- a key is a must for a private room (we had to ask to receive one) to keep possessions safe, etc.
- a TV in the private room would be helpful
- they advertise breakfast included, so a better offering should be available than just teas/coffees and basic bread (there were no spreads, milk, cereals, yoghurts, or cooked breakfast options)
We hope they will consider these points and we wish them well.
Cheers,
Matt, Elizabeth, Oliver, Annabel & Alice