Emily was very quick to respond to all inquiries and requests. Check-in was flawless and the location is very good relative to tube and buses with several grocery stores and great restaurants within walking distance. The house is just as described in text and pix, kitchen is especially nice but do be aware that there are some stairs to be climbed to get to bedrooms (none on the main floor). We had 6 adults / 2 kids and had plenty of room to spread out. Would definitely recommend this property for quality, convenience and value.