Great communication whilst arranging the booking. Very friendly and giving people. I unfortunately didn't get to meet Lisa as she was away for the weekend, but we got to meet her husband (very laid back, welcoming and friendly person) and his son (incredibly sociable lovely boy). The room was set up perfectly for 2 adults and a 10 year old to stay in comfortably. We were welcomed to use the living room and facilities at any time. It was easy walking distance to the station and the Olympic park. We drove up and with use of their parking permit that was very helpful indeed. Great location, comfortable sleep and friendly people. Couldn't have asked for more :). Thank you.