My review is mixed….
I will start with the good: communication was good - always a quick response.
For London - flat was a good size being 2bdrm & 2 bath. Neighborhood, though older was nice - we never felt unsafe. We even found a great place to eat across the street “panda” that had the best chicken wonton soup!!
Some things to consider……
The flat is located on the edge of zone3/4 of the underground - which means you need to allow 45+mins to get to zone 1 - which is where most of the attractions are located.
The flat is in need of some repairs - primarily the flooring in the attached bathroom - as it uneven & coming up.
The mattresses could use at least a topper - if not replacement. They are very hard & uncomfortable.
Also - it may have been a cultural misunderstanding - but coming from the US - when the listing states basics are supplied - know that that doesn’t mean toilet paper….which we found out the hard way.
Bottom line - it was an alright place for the cost.