This was my first time using AirBnB and it was a very positive experience,largely due to my host Lisa. Communication was very prompt throughout the process and she was very flexible about check-in, even when I messed her about a bit. The flat is well located for everything Tooting has to offer and was wonderfully quiet at night (not always a given in London). It's a nice flat and the presence of her two cats was a plus for me! I can't fault the whole experience and will probably stay again if I'm back in this neck of the woods.