This was my first airbnb experience and Robert helped make it a positive one. Communication from the beginning was an ease. We arrived very late on Monday due to the fact that our flight was delayed but Robert greeted us with a warm welcome. He was very friendly and eager to find out what we wanted to do so he could offer up some ideas of his own. We greatly appreciated his friendship. We were only faced with one dilemma concerning the cleaners but i believe Robert dealt with it in a very professional manner. Thank you Robert..we hope to come back soon.