From the start Roberta has been very communicative and helpful. Check-in and check-out was seamless and the flat is perfect, furnished with all amenities and great personal touches. I have rented more than 5 airbnb flats in this area/price and this is definitely the best! for cooking fans the kitchen is super accessorised and for italian coffee lovers...there is not 1 but 3 moka coffee machines! :-)