Amazing customer service, everyone we dealt with was very nice and very responsive. The room was equipped with everything we needed, but there were a few key things that’s made the stay decently uncomfortable. The room was so hot, and no matter what we did the thermostat would default to keeping the room at 24 degrees. To combat that, we opened the windows but the construction across windows the street was so loud in the mornings that it was impossible to get a good sleep. And lastly, the lights. None of the light switches were in the right spot for the corresponding light. Location was good though, and the shower was great. Overall, I’ve definitely stayed in worse places but by day 3 I was over the construction and being so hot.