Christina was really nice over email and made the process very easy. I stayed in this flat for 2 weeks while I was in London. The interior of the flat is very nice and comfortable, the furniture is lovely and the kitchen is fully equipped. There is a lot of natural light in the apartment which was also quite nice. I do think its important to know though, that the flat is within a huge block of council housing and it wont be for everyone. At night, the block can feel a bit scary. There were a few nights with quite a lot of screaming- for hours on end -from one of the top flats as well as babies crying away. But many would argue that is part of the real London so if you don't mind, the apartment is actually a lovely place to stay!