Alex's apartment is on the third floor, and was very light and airy. It is right next to Surbiton station, and there is quite a lot of noise from trains etc., but very convenient for getting the fast train into central London.
There were comfy sofas, nice big bath towels, and a good, strong shower. We felt that he could provide more crockery and cutlery, especially if there are 4 people staying. Parking was easy and convenient, and communication with Alex was good.