boris has been very helpful since i first booked his apartment, very responsive , and allow us to have early check in, which we feel very happy about esp after the long long flight all the way from hk.
he even helped us to carry our luggage to our room on the 2nd floor (there is no lift~ but the stairs is just a short one)
the room is tiny, but equiped with every thing you need (tv, dvd player, fully euqiped kichen, refrigerator, comfortable bed, private toilet) and the room is very clean.
location wise, aviva studio is at hammersmith (zone 2), with shopping mall, grocery stores (will even open on xmas day) and enough restuarant, it is just 5 mins walk to bus stop or understand station and you can get around london easily!
love aviva studio so much!