Brigitte is very responsive and very nice. The location is great, very convenient. This is my first visit to europe, so when i compare the apartment with the others i have in Amsterdam, Brussels and Paris (with similar price around 300 euro per night), this apartment is a bit smaller and older than what i imagined with the pictures provided. Maybe this is because London is the most expensive city in Europe.
The construction sounds are not too bad. The facilities can be cleaner and newer. For example, I really not dare to use the water boiler with the stain inside.