Nice place but check in and check out could have been smoother.
The flat was in good condition (clean and well furnished) and was in a very nice location near Exmouth Market.
However, we were only given one key between 5 guests which made coordinating our plans very challenging.
We weren’t informed that the key pick up was at a different location which was around 12-13 mins away from the actual flat. We found this out 24 hours before we checked in, when plans to get there had already been made.
When dropping off the key after checking out, the drop off point was closed. I tried contacting both the host and key nest but got no response. Therefore, I ended up leaving with the key. When they finally got in touch, i was told I had to go back to drop the key off although this wasn’t my fault. A bit frustrating as it was the last day of my family vacation.
Would still recommend staying there as it was a nice place, but just be aware of these points before booking.