We had a great stay at this hotel, perfectly located for a night at The Royal Albert Hall for one of the BBC Proms concerts which was just a short stroll across the park. The hotel was nice and clean with friendly staff. We did have an issue at 4am with some noisy neighbours in the room next to ours, but we phoned Reception and they managed the situation perfectly by asking them to be quiet with very little fuss. We wouldn't hesitate to book at this hotel again.