I didn't get the chance to meet Zdenka or Luis, but all the phones contacts I had with them were perfectly clear, warm and welcoming!
In addition, they adapted their organization (as for check-in) to my particular needs (early arrival, bike storage and so on), which was great!
The room is nice, as it appears in the picture. I only stayed a few days, so did not quite use them, but I bet having a kettle and a minifridge in the room is quite a hit for longer stays! The only thing I should say is: for people who are very sensitive to noise (which was not my case!), it might be problematic: the room is next to the bathroom, so if other guests use it late at night, it might wake you up. In addition, the room overlooks a road, so some traffic noise also reaches the ear. I didn't mind, but just something to take into account if you're on the very quiet side of people!

Other than that, I had a great stay there! Thank you Zdenka and Luis!