Although I didn't meet Andrew personally, he was very responsive and quick to help over the phone; he seems to be very laid-back and friendly. The apartment is nice and clean, located in an area with nice cafés and a supermarket nearby, and the bedroom has a lovely window from where you can see a garden. It would have been nice to have some more information at hand upon the arrival, butAndrew responded everytime I had a question, so it was alright.