Diane was a really lovely host, very responsive and very accommodating. She even offered that we could stay until 7pm on our last day given that our flight was late that night. The flat is located an easy 5 minutes walk from Earl's Court tube station which made it very easy to move around London. There are plenty of small shops and restaurants in the immediate vicinity, as well as bigger shops and a large selection of restaurants on High Street Kensington which is 10 minutes walk. We enjoyed the proximity to Kensington Gardens (about 15 minutes walk), South Kensington and the Natural History museum (15 minutes walk). The flat offers a smart TV, but you will need your own Netflix and Amazon login, the wifi is good in the lounge, a bit hit and miss in the bedroom. Cromwell Road is a very busy Street (day and night), the bedroom does not have double glazing so it can be hard to sleep if you're sensitive to noise. Also the bed is small and not the most comfortable. Good shower pressure, Nespresso coffee machine with some complementary pods is provided, the apartment is spacious and has plenty of cupboard space.