Bob and Nicholas are an amazing duo, they went out of their way to make our stay perfect. Bob gave us a couple of tours of the neighborhood and gardens. He made sure to let us know about fun things to do in London and what to see, gave us details about apps and oyster cards and how to get around the easiest and thriftiest way. Brought us daily treats and fresh fruit. Fridge was stocked with basic essentials. Even went above and beyond, offered a wheelchair for my father with mobility issues and helped set up airport shuttle from the lovely apartment. Would stay here again!