Unfortunately, one issue at these facilities damped our entire stay. I would state the place was clean, well furnished, with access to wifi, sky and Netflix. We had no issues with other guests and our host maintained contact for the most part. When we struggled to gain entry Nishma was prompt in responding and assisting us, which was much appreciated. But unfortunately, upon entering the room was noticeably nippy, the radiator was set to 5 but was entirely cold with no signs it had been on recently. Upon inspecting the thermostat in the hall we realised it was set to 30 but only the radiator in the kitchen was operating. Our room radiator was cold as was the one in the bathroom. I notified Nishma of the issue and I am still awaiting a response. The three of us were left having to cram into the one double bed for body heat and use the duvet from the single bed, along with the bed throws and wool cardigans just to bare the cold. It is truly a shame as other than this and a malfunctioning blind the facilities were up to our expectations.