I have used and enjoyed Airbnb numerous times in many places around the world and can honestly say that I’ve never been so disappointed in my experience than I was with the Altido team. My friends and I had selected to check-in at 10am which was a timing option provided by Altido. When we arrived for check-in at around 10:20am we entered into a disgusting apartment where there was seafood left out in the living room which smelled horribly and clutter everywhere. Not to mention there were stains on our sheets even after being cleaned. When we wrote a note to the Altido team expressing our issues and also asking for a late check out as a way to compensate for our issue, their response was essentially telling us that it was our fault for choosing the 10am arrival window and they also did not reply regarding our late check out request. On our check out day, the housekeeper arrived at 10AM yelling at us to leave the apartment in 10 min. We had to quickly shove our things into our luggage and had no time to shower and then needed to pay for a stasher service provided by the Altido team to store our luggage. The compensation we received for our horrible experience was a measly 50% off our cleaning fee and 10% off future stays. I can confidently say that I will never ever stay anywhere the Altido team manages. Beyond all of this the space was in fairly poor condition and was incredibly cramped with very low ceilings, particularly in the bathroom. Regardless, the disrespect and disregard for our experience was truly unacceptable. Please stay clear of this property as to avoid the same experience we endured.