Lynne is super sweet and check in was great. She was there to greet me at the entrance and show me around the apt. The location is fantastic - she recommended a great Italian place around the corner and good coffee and brunch spot nearby. Nice wooden furnishings. However, cleanliness here is biggest issue. The flat does not look like the photos. There is black mould in the bathroom around the bath, the sinks are not clean (hair on sink, also water damage on faucets and generally the whole bathroom is grubby - I decided against a bath and stuck to showering). In terms of towels we had two towels Lynne just washed, they were wet and drying (fine) but they were old and thin - not nice fluffy towels. Two big towels that are bad quality is not good enough, though I kept asking during checkin where the stack of fresh towels were. The ad literally says this place is spotless - not true, it is a 2/5 on cleanliness at best. The kitchen is also grubby, not clean - the cabinets, the worktops etc Kitchen sink was broken, literally fell off in my hand. Also I do not think Lynne gave us clean sheets - they did not smell clean and fresh. I air bnb a lot. I would not stay here again. And not good value for money, but if you in a tight squeeze and need a place to sleep I guess it will do.