Although I didn't meet Charlotte during my stay she made sure there was someone to meet me at the apartment and contact was make via whatsapp during my stay.
The apartment was as described, very clean and cosy. The location of this apartment is fantastic, very near Gloucester tube station and lots of great restaurants and of course just beside the natural history museum and the V&A.
I would definitely recommend this apartment and hope to return to it in the future.
Thank you Charlotte for renting it to us, we really enjoyed our stay.