My experience with this property was far from the 4.5 star rating shown. Check in process was great and communication was pretty amazing up to our check in. Sara/Harriet, allowed us to drop off our bags early and had the cleaning staff focus on the bedrooms first, so we could get some much needed sleep. Upon arriving (a few hours later), we began to notice the overwhelming smell of mold throughout the unit and how unkept and dirty it really was. From mold in the bathrooms, water damage in the kitchen, grime/stained floors in most tiles areas, and carpet staining in one of the bedrooms. The bathrooms were probably the worst. Urine stained floors and the smell of mold was absolutely disgusting. Upon bringing up my issues to Harriet, my communication became a bit more heated and felt I had to be on the defensive. She continuously stated the house was old and you’re getting what you paid for. But also mentioned it was recently renovated. For a house that was recently renovated, you can clearly tell this space is not being maintained as it should. After sending photos to Harriet, she immediately dismissed my concerns and made me feel as if it was I who had the problem and I should just deal with it. Threatens to cancel my stay and said she was uncomfortable with me staying at the house. Totally unprofessional and unpleasant. I’d recommend staying elsewhere.