It’s plain to see why Susan is a superhost, she responded quickly and checked in with us regularly to ensure we had everything we needed and were happy with the flat, she even offered us an extra hour for check out, we had plans so didn’t take up the offer but it was really kind of her. We felt welcome as soon as we opened the door to flat - there were supplies so we could have a hot drink straightaway and the heating was on. The flat was immaculate, modern and comfortable and there was plenty of room for the 3 of us (Susan offered for her housekeeper to make the sofa bed up for my son before we arrived). We would stay at the flat again in a heartbeat and if it wasn’t available my husband and I would stay in the double room that Susan rents in her adjoining house. Thank you Susan and we hope to see you next time we visit London.