The room I had needs some updating (some have already been done) but there were many positives. It was very clean, comfortable, quiet and had everything I needed including lots of hot water with good water pressure and enormous fluffy towels. A good quality duvet and mattress topper made for a cosy sleep. The location is great. West Kensington and Barons Court tube stations are an easy walk away and there are lots of cafes and small supermarkets nearby. Mark and Richard were very helpful and responded quickly to queries.