Chris was great. The place can be just a little confusing to find but he gave great directions and came out and met us on the street since we were a bit travel weary and missed the gate! The place is super cute and convenient. Easy bus or train access, so even though it's a little out of the city I found it to be quite convenient. There isn't a great deal of hot water so if you are used to long showers, are traveling with multiple people, or have long hair like I do, you may want to plan your water usage carefully. It didn't end up being a problem for us, but it's worth mentioning as that is literally the only slightly negative thing I have to say about the flat!