Mike is the best! He is warm, hospitable, very responsive, and kind. He accommodated my early arrival by allowing me to check in early, had many materials prepared in case I needed local tips, walked me through the features of the room and bathroom, and everything was inviting and clean. Perfectly and conveniently located in a five minute walk from Kings Cross station. The area felt safe, with many restaurants around to choose from. Had an amazing stay and will definitely stay there again!