It is more an “experience” then a just stay in Susan’s home. Just depend if you’re there for holidays or other reasons.
I am been welcomed by Susan helping me whit my suitcases and offered a welcome hot drink. I was asked to take a sit on the sofa and have a talk. If they would ask me the best Bnb in London I would say Susan’s house. No shoes allowed, moquette very new, last generation toilet, kitchen super-equipped. You will find also a shelf whit many types of teas, cornflakes, coffee espresso machine whit capsule…A dream house for London where a big investment of money has been made to make it perfect in every single details.
Unfortunately for me it was totally uncomfortable as Susan (a lovely and kind person) was appearing every time I was around for anything. From when I was opening the home door to leaving the house she was always there to check (but she want to help I am sure) so because I had very bad experience ( more a trauma) whit a different landlord which was all day at home checking what tenants was doing, I got scared and felt as I was not at home, as like my privacy and spaces was violated so for my 5 days of stay I didn’t use any services in the house like free breakfast or cooking lunch /dinner (except for one orange juice from the host’s fridge and a couples of boiled water cups using my own teas) but I want also specify, as you can see on others reviews, that 99% of the guests love Susan to be around at anytime so it was just my problem. I was also very disappointed when I spot that there was no key for the room, the answer was: “ I will check it for you, there are two ladies living in the house from long time, they are fine”. If my 3 thousand pounds stuff (laptop+fotocamera) would have been stolen when I was not at home I don’t think anyone would have compensated me but luckily it did’t happen. Also someone could have come into the rom in night time but luckily did’t happen during my stay.
Susan was very kind to let me in my bike during the night but better ask before booking because the house, as you can see on the booking page, has very strictly rules to follow.
If you’re looking for the best (almost) B&b in London you don’t have to look further, here you are!