This was the perfect place to stay for a solo trip to London. The place is right next to grocery stores, food, and two different tube stations and serves perfectly as a base camp for your visit. Billie was easy to get a hold of and made sure to keep me informed of anything going on in the building I was staying in (warned me about smoke alarm testing to make sure I wasn't worried). On top of that, Billie let me store my bags nearby the day of check-in. I flew in a few hours beforehand, so it was very convenient and allowed me to not have to drag around luggage for hours waiting to get in my room!
The room itself is just as pictured. It's not large, but just the right size for me for the most part. Heads up, for anyone on the taller/larger side, the shower/bathroom in general can be a bit of a tight squeeze. This isn't a mark against the location, though. Just something to keep in mind. Check in was easy and the key system was excellent.
Overal 5/5. I hope to stay here again!