Alex is an excellent communicator and made sure I knew exactly how to check in, WiFi password, emptying of bins etc. The location is also excellent and the WiFi super fast. Sadly the apartment has seen better days and was not in great condition, the bed linen was grubby, the floor was very dirty, the couch was worn and dirty, and one window blind did not work. Also be warned that the noise at night from two clubs downstairs is exceptionally loud.