Lorenzo and Radhika are very friendly and helpful. They could answer all our questions. The apartment is very well located. Close to surrounding Tower Bridge, only 20 minutes walk. Very close to the metro and DLR. Good connections with buses also. In the room waiting for us city maps and information leaflets. In addition, there were towels, hair dryer and contacts with European plug. We were able to freely use the kitchen and bathroom. Recommend.