Overall good. The communication is very good, friendly. Run by external agent. Check in super easy. Before check in messages were answered, although would have helped to not have to prod for check in details but be sent an email with everything I needed to know or a message via the platform. The neighborhood is great, this is a FANTASTIC location. Biggest issue is cleanliness, they should get a new cleaner. There was hair in the bath, tiles were not cleanest, the sheets had stains and the overall place didn't feel clean. At this price point, it should sparkle. Right now, there is water damage on walls from previous flood. I was not made aware of this. Again, I kinda didn't care but to have several walls peeling off, it'd have been nice to have been told in advance not during the walk-thru when you have no choice but to stay. The bed in master bedroom is not the most comfy, its cheap and springy as is the one in 2nd bedroom. They need to up the luxury in this place at this price point to be fair. That said, overall 7/10, would look elsewhere next time, goo if you don't want to get into next price bracket above this and are not so fussy about the things I mention above. Location cannot be beaten.