Clean bedding and towels and the bed is very comfy.
Lots of kind generous extras in the room such as drinks and snacks. My room wasn’t ready when I arrived but I was offered tea whilst I was waiting, much appreciated after a long journey.
The flat itself is run down and tatty. The furnishings tired. It only has single glazing so was very loud with road noise and people, which only stops after midnight and starts again at 5 am.