After finding blood on sheets and pillowcases I messaged SEVERAL times and there was no response from owner (other than suggestion that we change sheets, however there were no spares so I had to wash bloody sheets and put them back on).
I sent photos and they did nothing.
So gross.
Bedroom window doesn’t stay open.
There is ZERO water pressure in shower.
Several other smaller issues (hairdryer didn’t work, no shampoo) and worst communication in any air bnb property I’ve stayed in. Requested partial refund and have heard nothing. Terrible stay. Apartment managed by company. All messages from “jacks support team” and felt like messaging with robots rather than people. Would NEVER stay here again.