I have never had a better experience at an Airbnb. Bob was fantastic from point of booking through to departure. We received a terrific list of things to do, restaurants, and transportation recommendations, a week in advance. He was available to check us in when we arrived, offered to show us around the neighborhood, and point out the highlights and conveniences. His restaurant suggestions were superb and we made a point to go to most of them. The location could not be better, nestled between Knightsbridge and South Kensington, so accessible to most underground lines. It is one of the top ritziest areas of London, but the price was exceedingly economical, and the neighborhood was spectacular - I had thought it would be just commercial being just steps from Harrods, but it is on a side street and was very residential - giving you the feel that you are part of the community! Whenever we reached out to Bob, he responded so very quickly, no matter what the question.
We were surprised with pastries and desserts, which really were welcome and quickly devoured! The accommodations were more roomy than I expected, plenty of bedding, towels and closet space, and an in-unit washer to boot! The flat is so unique and really special, sunny, warm and inviting. We felt like we came "home" each day, from the very first day! Bob is wonderful and we wish we could have gotten a chance to have a tea with him. He even reminded us of the daylight savings time change the evening before our departure, which we would have forgotten about! As I boarded the plane, I received a text from Bob saying "thanks and hope the trip went well!" It did, and we definitely look forward to a return stay at Bob's!