My husband and I were pleased to stay in this newly and carefully renovated apartment in an extremely pleasant area of London. The apartment was clean, comfortable and functional. There are notes around the apartment to help you maneuver in a new environment. There is natural light in the kitchen area and the rest of the apartment has excellent lighting. Bedside reading lights are a rare plus: heated towel racks, too. Contributing to our feeling of wellbeing was also the feeling of being in a safe environment with a modern lock system and two doors to enter the apartment. I would especially recommend it for short stays since it is a studio apartment. Frances responded immediately when we needed to communicate.