I was pleasantly surprised at how quiet it was in the flat considering its very central location. Christine is very lovely and gives suggestions on things to do around London. She adds some wonderful touches to make a guest feel welcome such as leaving chocolates and a bottle of water for the guest in their room and there are adapters provided. She has breakfast laid out for you when you wake up in the morning which is wonderful. Bed is very comfortable and the place is kept clean and tidy. I loved staying here and would absolutely recommend it.