Ratnanjali is a great host. She was so very helpful before the trip - amazing communication skills! We felt welcomed and looked after on one hand and given privacy when needed on the other. A perfect balance which I really appreciated. Her house is lovely and bright, the living area is the most relaxing with a great TV we enjoyed in the evenings, and with a fantastic well equipped kitchen that was so fun to use during our stay. The house was really clean, too. Great location close to Richmond with a designated parking area and shops nearby - very handy!