Minna was a great communicator, both in advance and during our stay. My wife's and my visit was far longer than most as we stayed at the flat for 4 weeks in July, so we really got to know the characteristics of both the apartment and the neighborhood. Ease of access to the Tube was perfect, just one block from the Old Street station. You can get from Old Street to almost anywhere in London with an easy change at either Kings Cross or Bank stations. The neighborhood had two small groceries as well as restaurants/pubs in walking distance, so we never felt we lacked for anything in the neighborhood. The building and unit were secure with friendly/helpful concierge at front desk. And the flat itself was reasonable size for two people for a month. WIFI was very good, which was important for me for my work. For a short stay, the unit doesn't really lack anything. For a longer stay like ours, we shared a couple of very minor suggestions with Minna, that no doubt she will address because of how responsive she is. I think the only thing we found a challenge was washing/drying clothes. The washer is fairly small capacity, and we used a rack that Minna had to dry the clothes. That took about 24-36 hours for clothes to dry, so we just needed to adjust our laundry habits -- not a big deal. There is a laundromat around 8 minutes walk that we considered, but we never used it. I think the best summary is this: If we were returning to London, would we stay at Minna's place again? Answer: Absolutely -- if one of you isn't already booked there!!