It all went well. Even Ben wasn't there himself, I was taken good care of. I even got invited for a coffee after the key hand over (thumbs up). In addition he was in touch all the time. The flat is based in one of the many old East London estates close to all the necessary things you are looking for (overground, shopping, cinema, park, etc). The flat feels more like a home or flat share rather than a hotel and I was sharing it with another really nice and friendly couple. Thanks Ben & friends.