Our bedroom was on the floor underneath reception. You could hear suitcases being dragged at all hours as well as conversations. Not their fault but not good if you like sleeping! Bedroom facilities very average.
They had painted the walls outside our room before we left in the morning, where we didn't see the tiny wet paint sign. Got paint on my daughters rucksack and jacket as well as my wife's jacket. Reception staff all very good and tried to remove paint (unsuccessfully) but Manager was very rude and oddly even threatened to fire the receptionists for not being able to get the paint out!! Needless to say, I was shocked at this comment from a strange manager who you would not want as your boss!