We had a great stay at James' place. The location, close to Buckingham Palace, is fantastic with nearby access to lots of restaurants and shops, and Victoria Station. The unit itself is immaculate and fully equipped with everything we needed. Best feature is the shower in the Master bedroom ... I could have spent hours luxuriating under the rainfall shower head ... what a treat!
We found James to be extremely responsive to all our questions and we had a great stay. Couldn't say anything critical at all about the place. Just be ready to climb stairs to get to the upper rooms.