My wife, our 3 daughters and I were on a short 2 day visit to London when we stayed at Neil's place. We were in touch with Sally in advance of our arrival about checking in, when our flight was delayed Sally was very accommodating and met us on our arrival at the apartment. The apartment was spotlessly clean in every way, each of the beds were very comfortable including the sofa bed. We used the kitchen for breakfast and bought anything we needed in the nearby tesco store. Bow Street and Mile End undergrounds are close by and the centre of London is very accessible. We had a very pleasant stay at Neil's place and would like to send a special word of thanks to Sally for all her help.