Our stay there were really great! Super communication, help with transport and any question we had were happily answered! The placement is a good quiet area, and transport to/from London central was super easy. We had a friend who needed to spend the night after a concert at Wembley, which came to them unplanned (for us too) a day beforehand. That was not an issue, they were resourceful and helped us out with no problem! Really appreciated that. Would recommend this place to anyone!