We didn't meet the hosts as they were on vacation but we were greeted by Nigel 's friend. It's really impressive that Nigel left some pages of instructions that told how everything worked in the flat in details with helpful information for the visitors . It is a lovely and cosy flat in a quite neighborhood, within walking distance to the bus stops and the underground. The bedrooms and the kitchen are perfect and My parents and I really enjoyed the staying in this flat. I really recommend it!