Hosts were very communicative and provided very clear instructions for the check-in process, where the key was given to us via an app. This was easy to install and use, and meant we didn’t have to worry about an actual key. The apartment was in a fantastic location - very close to Kensington palace and the Notting hill subway, which made it easy to navigate our way around London. It was nice to be out of the hustle and bustle of the city centre, while still being conveniently close. The apartment was small, as we had anticipated, and probably not as sparkling new/clean as we thought it would be from the photos. However, it was still a very pleasant stay. Would recommend to anyone for a short stay in London.