We had a great time with Mualla although she was away for some of the time. The room was excellent with a nice big bed, wardrobe space and drawers. From our point of view it is a perfect location since it is so near to the Tower Bridge rail links.
Our host was welcoming and we had everything we needed. On our departure Mualla was concerned that our cases were rather heavy to carry all the way to London Bridge tube station so she suggested that we should take a bus. Since we did not know where the bus stop was she even came with us to the bus stop to ensure that we got on the right bus. This is customer care taken to another level!
Overall an excellent experience.