Would have been very nice to know the lift was not working. Very hard to bring up suitcases without that and I had elderly visitors come visit and that was very difficult for them. Probably would not have stayed if we had known that. The guest bedroom was hot and noisy (boiler/water heater is in there) those who slept there found it tough to sleep
Bathrooms had not been cleaned when we arrived and fuse tripped with just using the washing machine and the kettle together.
The view was great but the carpets, showers and furnishings were old and very tired. Was not worth the money and honestly we were a bit disappointed all around.