Alejandro the front desk receptionist was extremely polite and had tried his best to check me in quickly, he was friendly and engaged in a conversation too, even upgraded my room! The room was absolutely gorgeous and in my years of travelling and staying in hotels it was one of my favourite spaces. The room was big and spacious and extremely clean. The bedroom was separated and felt like home away from home. It had a big comfy bed, vanity table, cupboard, TV, Bed side table. It closed with sliding doors and felt quiet separated from the living room. The living room was highly spacious with a sofa, dining table, TV, kitchen area equipped with: washing machine, microwave, stove, sink, cutlery, plates and cups, pots pans, knives and scissors. The bathroom was huge too. The place was really big and I really enjoyed my stay I wish I had stayed longer, it was 2 min away from Tower Hill and Tower Bridge. The parking opposite the minories was decent price £4 per stay after 1:30 on weekends. The TV was a bit of a let down in the room, one TV in the room had YouTube the other one didn’t, it didn’t allow iPhone screen share, and there was no Netflix app on the TV - this could’ve been improved. Only thing that was available was free view and some prepaid channels. There was another woman on the front desk she was quite moody and rude found her really blunt after trying to engage in a conversation with her. She could’ve done with a smile on her face and seemed annoyed when asked for some salt and pepper. The complimentary breakfast was ok but in my opinion not much; 2 strips of salmon, 2 strips of courgette, 2 strips of cheese, 1 small croissant, 1 small danish swirl, porridge and some orange juice. We didn’t have it as we made our own breakfast however it was beautifully presented and the room service felt luxurious. Other than that I had a fantastic stay and I will be back! Thank you.