My girlfriend and I stayed at Susan's place for a few days and nights. Unfortunately, I ended up booking in a hurry, but she was super understanding of my situation, all while being incredibly kind and available for making a check-in later in the evening.
Upon arrival... everything was perfect! I was handed the keys, walked through the house and its rules, and had a really nice first chat with Susan.
This has been hands down my best Airbnb experience in London so far.
Thank you, Susan!