Greg was a solid formal host giving us very accurate instructions on how to check in and get into the unit and making sure there was a line of communication open at all times (sort of). However, me and my guests were locked out of the apartment due to a deadbolt lock installed incorrectly which was known already by the hosts and was never fixed, this was preventable and was never handled. Due to the circumstances and delay in communication from it being late at night, we had to call our own locksmith and pay to break and replace the lock ourselves. Greg and team refused to pay for the lock they never decided to fix so whoever rents the 3A property on 18 frith street, hope you enjoy the lock without trouble because it was actually installed correctly. Overall, nice place and location besides a broken window and a few loose screws in light fixtures that could be remedied with a little attention to the units. Thanks Greg and team!