Me and my boyfriend went on a last minute trip and I booked the room the night before leaving. Roberto replied instantly and kept in touch with us all a long, which made us feel secure and well taken care of. The house itself is beautiful, easy to find by the description given and the rooms are as nice as in the pictures. We had the luxury of having our own bathroom, which is always a bonus. And they had these small things in the room that just makes your day, like tissues, a bowl of chocolate, shower gel and shampoo. The rooms, bathroom and kitchen were all clean. We were allowed to put things in the fridge and over all, we felt so welcomed that it was a shame to leave. We did not talk with Roberto and Agata as much as we would like to, but we would definitely stay at their place the next time we come to London, and hopefully get to chat with them more then. Their home was like a friends place; you feel welcome and you don´t feel that you are intruding. We have stayed in many different airbnb places, this one is definitely one of our favorites. I recommend this place highly to anyone planning a visit to London.