Mustafa was so helpful with early check in and holding our bag so we could go to the zoo without having to worry. The flat is so close to the tube, it wa perfect. The kids loved the biscuits and if I were a rose drinker, I would have loved the wine - a thoughtful touch. Only negative is the noise from neighbours, I was expecting traffic noise but lots of noise from people.
Overall, we were really happy with our stay and would stay again!