Had a great stay, I definitely recommend staying at Williams! The room is nice, the bed is comfy and the electric blanket is a lifesaver. Bus-stop and overground are only five minutes away. We did self-check-in so we never met William in person but if we had any questions, he quickly responded to every message.
The only complaint we had was how messy the upstairs bathroom was, but the downstairs bathroom was clean so it didn´t bother us that much. We had no other problems and we would definitely stay there again :)