Matthew was real so e ahead of arrival and it was easy to get to and on-site duty manager there to meet and explain how everything works is super. Run as rental apartments which is great as has exactly what you need with no clutter. Walkable to grocery stores, restaurants, pub, museums and 5 min walk from Gloucester Road tube station. Uber and Cabs always found it for pick-up and drop-off. Has all the needed appliances and the bathtub and shower are great. Beds very comfortable and enough storage and hangars for clothes in the closet. Unit was quite warm but the large windows easily open so that was great. Would stay here again.