The property was unsafe as the front door lock was broken and you needed to use an old fashioned bolt to lock it . The back door was flimsy and you could see outside when you looked down at the bottom of it . It just had a small turn key to unlock it . Windows in the apartment were smashed and cracked . Paint splatters we’re on lots of the wooden frames . The wallpaper on the ceiling in one of the bedrooms was coming down . The place was untenable . My parents who are in there 80s were as shocked as me and obviously we couldn’t stay there . I immediately rang Airbnb then the hosts . Sent pictures of the property and cancelled the booking and left . At 8pm that night we had to find other accommodation in London which wasn’t easy . The whole experience was very upsetting for us all and we were extremely disappointed . I’m still awaiting a refund on the property