Great space, comfortable in a very convenient locale just north of Oxford Street. Easily accessible from Heathrow and to all main tourist attractions. Fantastically comfortable bed, not so comfortable pull out sofa bed. Shower was luxurious!
We were a late check in (9pm) and only after we had accepted booking were we told we would have to pay a £25 late check in fee. Also upon check in, we were told that there was a problem with the oven, we could use either the cooktop or the oven but not both at the same time- the lovely lady that checked us in advised us that this was going to be fixed the day after we left. It was difficult to move luggage up to and from the third floor ( maybe 60 stairs), but that being said it was advertised as such.
Communication was prompt and efficient with with Vito and the ladies that orchestrated check in. I only wish the weather had been more conducive to enjoy the lovely rooftop deck...maybe next time.