We hoped to check in a little early but it was not possible and we could only leave our bags. We didn’t see the room.
We came back at 6 pm and our bags were already in our room.
I messaged the host to enquire if we were given the correct room.
The room was half the size of the one listed on Airbnb and we felt claustrophobic. There was no room to dress and we couldn’t get to the wardrobe.
Carol had tried to phone us while we were out to dinner.
Her text message then said she heard we were unhappy with the room and we needed to call her.
Really there wasn’t enough time to do that after our dinner as we were very tired, we didn’t want to move by then.
The mattress was very uncomfortable and the radiator in the room was right the head of the bed so a very hot head through the night.
We didn’t sleep at all well and couldn’t wait to leave.
I raised this with the support team and requested a partial refund as we’d been misled by the photos in booking the room. Very disappointed.