This place was exactly what we pictured it to be. Very warm, clean and practical. Really good location for us with a 10 min walk to the O2 and underground. We were met on time on the first day with instructions clear which was appreciated. We only had 1 issue with the head of the shower in the ensuite bathroom which had a screw missing but apart from that everything else was spot on. Would definitely stay again and very much recommend. Thank you.