Charlotte’s place was exactly as seen in the pictures. Such a cute flat with matching decor (which I thought was charming and attention to detail). The bed is smaller, and my husband slept in there by himself. My daughter and I slept on the pull-out sofa, and it was fine. The kitchen and bathroom had everything we needed. I will say the tub is a little high for anyone who might have trouble, but the water pressure was great!!!
Check-in was easy as Charlotte provided the information along with pictures of the check-in steps.
The location of the flat was perfect as we attended an event at Wembley. Just a short walk to Wembley and the tube. We also enjoyed local restaurants. We felt safe in the neighborhood.
Our only concern was regarding parking. Charlotte did offer a recommended parking area nearby, but for whatever reason, it was closed (not a fault to Charlotte). We found one not too far away, but it was more expensive. To unload bags, we parked at the gas station across the street and brought them up, then we parked the car.
Charlotte was very responsive, especially when we were looking for parking. She was a great host!
Overall, we are super pleased with our stay, and we highly recommend it!