I had to arrive very late and Katie helped me figure out how to get the keys and was very good with all the help. It is a cozy flat and meets all the needs of a reasonably priced stay in London. It was convenient to have pretty easy access to the Underground and local shops. There are nice little take-out places and restaurants and good cafes.

I only had a couple of issues, and that was that the bathroom light flickered out when I first turned it on and there were no spare bulbs, but managed to pick some up at the local shop and replace them. I also bought a simple toilet brush as these are the little things that make a stay more comfortable. The upstairs tenants were also having a music/romp-around party on a Sunday night from 1:30am-3:30am. Wasn't conducive to a good night's sleep, but I sort of expect these things when staying in a multi-unit building.

All that said, I would recommend it to people wanting to stay in London for this price and Katie is a very responsive host with a nice charming living room to hang out it in.