A group of 3 of us stayed here from 3/9/22 to 5/9/22.
Pros:
- It was a good location near Whitechapel with good access to several lines on the tube.
- Mostly clean.
- Lovely selection of amenities in the bathroom.
- Keycards worked well and good level of security.
- Smooth checkout process.
Cons:
- The major con here was the fact that the sliding bathroom door would not close all the way. It left a large gap leaving all of us feeling awkward when using the bathroom. The receptionist was called up and she let us know that nothing could be done about it as it was a Saturday and no one would be available to come and fix it until Monday, the day we checked out. Unluckily for us, all rooms were fully booked so we had no choice but to just deal with it. The receptionist let us know that she'd talk to the manager about getting a discount. Only time will tell if she will get back to us.
- One of the pillows had a dirty stain on it.
- It was very hot and stuffy in the room. It seemed as if only one of the air con vents were working which provided little cooling. We were very hot during our stay.