Our flight to London got cancelled and then delayed, so we had to keep changing our check in time. Tamara was incredibly accommodating, kind, and responsive through all the changes. We didn't spend too much time in the apartment since we were cut short on our trip, but were very comfortable in the space, slept well, and it had everything we needed. The location was in an excellent - we were easily able to get to the major sites that we were hoping to see.