Marlene was a great host who promptly responded to all my questions before and during the stay. This was a last minute booking which was confirmed about two hours before arrival, so I greatly appreciate that Marlene was able to accommodate us at such short notice. I was even pleasantly surprised to be greeted upon arrival, as I was not expecting this.
The apartment is very clean and is in a convenient area - the train station (Elizabeth line) is 1 minute away and Waitrose is a 5 minutes walk. The only con is that I felt that the cleaning fee was excessive, but overall we enjoyed our stay.