My partner and I had a lovely stay on this boat and Sam was very helpful with questions before and during our visit. Everything was clean and organised and we really appreciated the free visit to Kew Gardens included in our stay! It's advertised as Richmond but it's about a 4 mile walk from there - this wasn't a problem for us as we weren't overly worried about location, but if you want to be in the heart of Richmond then this location may not be quite right.
I would advise pre booking your parking via the Just Park app, as the place we were told to park was permit only and we were a bit anxious about getting fined.
All in all we were very happy and loved the complementary eggs, bread, milk and jam! We cooked dinner on the boat on night one and it was also very easy to get a takeaway delivered to the Marina on the second night of our stay. Big thumbs up - thank you very much!