The apartment is in an older building with 4 flights of stairs (last flight is quite narrow and difficult if you're trying to bring up heavy luggage). The place in general was clean but needed some touch up (ie. hardwood flooring and cabinets) Some suite(s) were being renovated at the same time we were there so it was a lot of banging/drilling/construction noise in general during the day. All the water in the bathroom stopped working one of the nights until the plummer came to fix it the next day. This was by far the most annoying issue that occured as we couldn't shower after a long day out and even in the morning. However, Max and Billie were fast to respond in the morning and the issue was resolved.