We were seven days in the hotel, the room was pleasant and clean. The hotel staff were very kind and willing to help. But the beds in the hotel were very uncomfortable, they caused terrible backaches for me and my wife. When I contacted the hotel they were actually willing to help and tried to add a padded cover for us. But unfortunately the bed was not comfortable and caused us a lot of suffering. In addition, it was a bit frustrating that we asked for a laundry drying facility and they refused to give it, instead offering us to let them dry the laundry for a rather high fee.