Everything that I am writing I also discussed with either Alda or Luc. The address is incorrect and constitutes false advertising. Listed as being in a Mews, the front door is on a main road with numerous buses passing at all times of day.
On the first night, I called Luc as there was no toilet paper or kitchen towel, the television was not working, the vinyl in the window which reduced the ability of people walking down the street to see into the flat was coming down from the upper right hand corner & the garbage can in the kitchen was full of smelly food left by the prior user. He came the next morning. I explained that their cleaner was letting the place down and that, while the products in the kitchen and bathroom were really good, this could not make up for the other faults.
I explained that, we’re things good, the location suited my needs, but my experience was poor.
Luc explained that we would refund me some money, which has not arrived yet.
I am very disappointed