Mary has such a personable approach. She went well out of her way to meet us at the midnight hour of our arrival following flight and train delays, coming to greet us with smiles and in her pyjamas in the dark cold on a London night! We were personally guided to a local cafe for breakfast in the morning and provided directions to where we wanted to go for the day. Mary's place was a pleasure to stay at and a perfect start to my young daughter's first overseas trip.