We were a family of 4, with two young children and this house worked perfectly for us. Check in was seamless and Katie was always helpful and contactable. The beds were super comfortable and there was plenty of hot water (you can tell our priorities!) and everything in the house worked perfectly. It is great to to go somewhere set up for children, with lots of things they enjoyed, whilst also being a top notch adult space that was relaxing and thoughtfully decorated. It made our London trip a total pleasure.