To begin with, the apartment had a damaged door and oven that needed to be replaced as soon as we entered. Upon leaving the apartment, we had left a few bags of food packaging on the table tops as there was no bins in the apartment and so had to go from the 10th floor outside every time we wanted to empty rubbish. Then at the end of the booking, they said they needed longer to clean as there was more time that was required to clean. Bare in mind, we were initially charged £92 for just the cleaning fee and then they wanted £250 on top of that which was completely bewildering. Also we had asked for an extension on the apartment, however they told us to pay using a 3rd party platform, away from AirBnB, at an extortionate premium but because we had no other choice, we had to pay it. All in all, they had tried at every opportunity to rip us off. Please be careful, about the extra costs that they might try to force on you, on an already inflated cost. Absolutely disgraceful!