The was my first airbnb experience/stay and Sam was exceptionally friendly and easy to communicate with. Her email prior to arrival was clear regarding how to access the building, and the place was clean and tidy. There was no bin, kettle or microwave however, we took our own rubbish out and found bins on the street, and peeked in the cupboards to borrow the kettle for a cuppa. Otherwise, there were clean towels and bedding, and we really enjoyed our stay. Thanks Sam!