I had a really pleasant stay. The apartment is lovely and it's bigger than the pictures reveal. The location is convenient, as it's on a side street full of restaurants/shops/pub and a one minute walk to the Earl's Court tube station. Caroline was very responsive and helpful. The wifi worked well. Plenty of towels. Etc. My only suggestion is it would be helpful if there were some hangers for hanging a few items of clothing (sorry if there were some and I missed them) but I don't have any complaints! Thanks for a very positive experience!