DON'T STAY HERE.
The pictures show a lovely balcony. It's too bad you won't be able to use it. The key was missing for the duration of our stay, and the host refused to do anything to fix or replace it. As a result, there was no way to get any fresh air into the flat. The flat is hot and stuffy and the lack of fresh air made it almost impossible to sleep there. Even when it's cool outside at night, the flat is hot and stuffy and miserable.
If it were an honest case of a missing key, I'd understand. But it's been missing for more than a month as I write this, reported by a previous guest, who experienced the same runaround nonsense from Owen and his team that I did. They pretend they're going to take action...but it's all talk. They will simply wait you out until your stay is finished and move on to the next unsuspecting guest.