I really enjoyed my stay in Olivia's flat, and I highly recommend it.
I very much like the Hammersmith area - in part for the proximity to the Thames, but also its location between the city and Heathrow airport, so I knew that I would like the location. The walk time from the Hammersmith tube station - with luggage - was an easy, level, 10 minutes.
Olivia's communication and instructions prior to my arrival were clear, with additional information provided with the one instruction that I was unsure of. Access was easy, though there are half a dozen steps down to the apartment and several up to the back garden, should steps be a concern.
The pictures are accurate, but don't quite reflect that the rooms are more spacious than they appear - perhaps because there is a reasonable ceiling height. The rooms were clean and tidy, without unnecessary clutter, and with plenty of hangers and space for unpacking.
There is good lighting throughout, but also good natural light which adds to the congeniality of the space. There are also good curtains and/or blinds if you require them. All the amenities were as promised, including fresh flowers in my case :-) and things like salt and pepper, paper towel and detergent etc. which some places skip.
I liked that I could open the windows, but was mindful to lock them again whenever I left the place. The water was hot and with decent pressure, and I was very grateful to be able to use the available machines wash and dry my clothes.
Olivia left some information sheets with helpful instructions for her apartment, and also for places to eat and visit in the surrounding area. Do go and spend some time in her backyard, which is deeper than you might expect. A book and a drink is a great way to spend some time in the afternoon sunshine. And with the Thames so close, with its riverside paths and pubs, it is a must for an evening stroll.