Booked this place as we were moving to the U.K. during covid so we needed somewhere to quarantine. Charles wasn’t that responsive but the keys were where he told us they would be. (This was a slight hassle as they’re a few roads away from the Airbnb and as you can imagine with our heavy suitcases in the rain...). The room itself was okay, very clean, slightly smaller than the pictures, very comfortable bed. The kitchen is really well stocked and has a nice big fridge! Bathroom is great with good working shower. We were staying here for a month and did need to prompt Charles to provide us with some clean bedding and towels. All in all a nice place to stay and is perfect location if you’re looking for easy access to the tube and west end shows.