We loved this place. Trains from the airport were down when we arrived in London late at night but we were able to take a bus to another train.Location was great for us. It's a quiet area, apt is right behind a church. Nice neighborhood and bus stop is very close. It's very stylish with a great big room for kitchen and living space. It was nice to have room for our family of 6. There are stairs getting up to the apt and more stairs inside... for us this added to the charm. John was very responsive and helpful with any questions I had.