Mualla (Jazz's mother) is really friendly; good communication and easy check-in - some snacks and a large bottle of water on arrival was nice. The bed was comfy and the room spacious enough. There's also a kettle and mini-fridge in the room. Lots of guides for London in the room (not that I used them, I used to live there). I was staying here for work so it was convenient to walk to work. Short walks to St. Katherine's Docks/Tower Bridge and Spitalfields. Stay here if you can, I recommend it!