One star is far too generous for this property. If you happen to find this flat, please do yourself a favour and continue to scroll. This flat is not worth it!
We have just finished an over two week stay at this flat and the issues we experienced were numerous. Firstly, we raised a security issue with the property manager James on the first day we checked in. The flat is on a busy road (Ladbroke Grove) and their very large windows that face the street did not lock and spontaneously opened due to rotted out locks. I'm not joking when I say that we had to secure the windows with cutlery holding it together. For over two weeks we could not open the windows and had to live in ridiculous heat and stale air because we could not close them again. A few phone calls to James and his staff made it clear that they had no interest in rectifying this issue. James was flippant and completely ignored our request for a call back or someone to fix the problem. Secondly, the flat is an absolute pit of filth - completely putrid. We asked if it was feasible to check-in earlier and the property managers made it clear that the cleaners were in there so we could not do this. We would have accepted this; however, when we checked in there was dirt all over the floor (dust, coins, lint), unwashed glasses in the cupboard (featuring red lipstick all over numerous glasses), mould all over the shower, about an inch of dust on the side tables and a very dirty vanity. We had to live amongst this filth for over two weeks. The whole flat also smelt really badly from previous tenants - so much so, that we had to buy candles to mask the smell. Thirdly, wifi was no existent, which made it difficult to do any work (which was the whole reason we were in London). Finally, there were burnt-out lightbulbs throughout the whole property, so not only were we living in filth, but in darkness as well.
This review may be extremely negative, but it is to ensure no-one else has to live in this way. Holidays (working or pleasure) are meant to be enjoyed and there is no way anyone can have a joyous experience at this property. Please spare yourself the cost (not only financially) and keep scrolling, this property is simply not worth it and the property managers are up there with the worst.