Very clean, and very responsive communication from Simon, who also arranged for a very comfy extra bed for our daughter. On the morning of our check-out, there was a small water leak in the ceiling, but these things happen in old victorian homes, and it didn’t inconvenience us as we were already heading out and it was small. Simon responded promptly to arrange for a plumber, and we headed out for brunch at the excellent local place around the corner. The location is very convenient for buses, though not so much for the underground, but that is clear from the description too.