My stay was great! Alexandra and her family were all very nice and made sure that I knew I could ask them for anything I needed. They even let me take one of their umbrellas while I was out and about in London because I had forgotten mine. The room was nice, clean, and each room having its own bathroom is very nice. The location is a little bit out of the city center, but it's easy to get into central London by tube, and the station is only about a 10 minute walk from Alexandra's place.