Beatrix is great - responsive, considerate, and accommodating
The place itself was not great because it is located in the basement floor, close to the laundry room with nonstop engine / machine noises. In the middle of the night, could clearly hear your upstair residents (moving, and knocking)
Fire alarm also went off for 15 mins, still not sure why. They have an emergency line available during Beatrix’s off hours but the number did not work when I called.
Overall, I do really appreciate Beatrix’s support when I voiced my complaints. Would consider her other airb&b flats.