The apartment was extremely tidy. We all had fresh new towels on the beds. There was a bottle of wine kindly left for us. Ian communicated extremely well with us prior to staying in the apartment, giving us instructions on how to find it and his number incase we got lost and even messaged me to check everything was okay and wished us luck with fashion week (the reason we were staying) while we were there. Everything about the apartment itself was beautiful, lovely furnishings and sparkling clean, we LOVED the big mirrors everywhere. The lift was a bit scary and smelt a lot but who cares, most buildings in london do, we would definitely stay again!!!