Giovannni made my firtst-time airbnb use a breeze! He was accessible and provided everything my family needed for a great week. The flat was just perfect. Easily large enough for 4 of us, plus great light and just steps from the Underground, groceries, restaurants and a stroll to Kensington Gardens. We were there during Carnival (Aug 23-5), which really swelled the neighborhood, but it was perfect for front row seats. We'd definitely stay here again!