What a wonderful, quiet, clean, perfectly located place to stay in Central London! We never got to meet Piers, but he readily communicated all we needed to know to get into the apartment. The bed was comfortable and cozy. The apartment was bright and cheery and anything that a visitor might require was at hand - maps, info, sewing kit, you name it! With all of this, it was also very quiet! And most important for us, it was very clean and located within walking distance of a lovely park and many of the sites of central London. If we were to return to London, we would definitely wish to stay here again!