Communication with Lewis was excellent. He reached out a few days before out arrival to see if we needed anything. I asked for an early check-in or a bag drop-off as we were arriving a few hours before the place would be ready. Lewis had no problem with us dropping off bags early and even met us at the property to make sure we found it okay, give us a set of keys and point us towards Camden Town. Lewis' place is in a great location. If you're looking for 5-star amenities, amazing views with a butler and a maid, you might want to look elsewhere...maybe Mayfair! That is in no way a slight to Lewis or the flat. It is as advertised. It has all the basics covered and we were 110% satisfied with our stay. It was clean and comfortable. The beds were comfortable, the shower had good pressure and he even provided fans on one of the hottest days of the year. It's great value because of the location. It's a 20 min walk or 5 min bus to Camden Town and Camden Market. Caledonian Road Underground Station is a 15 min walk and there are 2 primary bus stops nearby. One just across the main street and the other a 5 min walk away. We were all over London for the weekend and we were never more than 40 mins but any combination of tube, train or bus. This is definitely a place I'd return to. Lewis obviously cares about the people who stay. Thanks!