This place is in a great location, central to shopping, eating, and the tube. Curb appeal is beautiful, and the neighborhood is quiet. Rashid was always quick to respond and was always wanting to ensure we had everything we need. The air conditioning is not permanent, so it can’t be run while away from the flat, but is fairly quick to cool down upon return. It was lacking some of the “extra” amenities that come with a 5-star location, but overall is a great spot to spend your time in London.