Alex is a lovely person. Only met her once but was very interesting to talk to. She was very responsive. The room looks exactly like the pictures. Very clean and modern and has everything anyone might need. The location couldn't be better, and was very easy to move around. Restaurants, small shops, and a gym are within walking distance. The only issue was the very low water pressure when taking showers which made showers a longer process. But overall, I highly recommend this room.