My stay at the London Collection was a horrible experience. I know that their page says that they are renovating, but I did not realize that this meant that they were stripping down the whole building.. this had the following consequences.
- There were workman running around and busy in de building the entire weekend. They were working on the power grid and water network.
- Saturday morning the fire alarm went off with a deafening sound and we thought we had to quickly evacuate out of the building. When we arrived downstairs there were workers walking around, telling us to ‘just stand outside for a few minutes’. Imagine this in your pyjama’s on a cold January morning.
- When we could go back inside there was no water supply anymore. No warm and no cold water. This meant no water to drink, no working sink in the bathroom to brush our teeth, no toilet (!) and no shower. This went on for the whole Saturday; I want to emphasize how serious this is: water is arguably the most important feature of an apartment.
- There was a note at the beginning of the stairs saying ‘ use at your own risk’. There was wet paint in the narrow stairs, so good luck walking 4 floors up. Yes there was also a lift, but this felt even unsafer with all the construction going on.
And worst of all: when I wanted to open up the conversation about my experience, they did NOT respond to my message. I wanted to figure it out in a polity way, but since there is no communication from the London Collection it leaves me no other option then to put this into a review.