We felt welcomed and 'at home' immediately on arrival at Claire & Alan's. As we were working long days I worried that the continental breakfast wouldn't be enough - but it was plenty - cereals, mixed breads & pastries, juices, yoghurt - delish. Excellent value all round. The beds were comfy, the rooms spotless with plenty of storage. A bonus was the good shower and large bath to fully recover from the day's activities. The let rooms are on their own floor so we felt we had privacy, and also maintained Claire & Alan's.
Our irregular schedule and occasional change of plan re timings etc was no problem for Claire and she had plenty of advice for what to see locally. Being opposite the park (with a very handy pub) was great for relaxing and wandering by the river.
If we build another garden at Hampton Court I'm booking Claire & Alan again for sure!