Quentin had gorgeous flowers waiting for us and a basket of goodies which was so considerate since we arrived in the late evening. He always responded immediately to any query and was very attentive. The flat was exactly as pictured in the listing. The neighbourhood was great-lots of grocery stores and cafes where I could indulge in my favourite drink-lattes! It was also very close to the tube and underground and was a perfect length of walk into the city.