Everything was perfect, as pictured on the site. The Morning Crescent tube station is right up the street. We used it to get to Leicester Square, to theatre, to high tea at the Oscar Wilde room, to Harrodsburg, etc. Fun stay in London and great to have such a tidy perfectly sized place to rest up in between activities. Piers is super responsive, helped us plan our departure thru morning rush hour. Used Uber scheduled pick up. Worked great. Don't pack big bags, it's an upstairs flat.