My 17 year old son and I stayed here for 12 nights. This was our first trip to London and we were very happy with the location and the flat. Nava greeted us at the door and showed us everything we needed to know about the apartment. During our stay she checked in regularly over text to make sure all was going well. She kindly provided coffee, tea, biscuits, milk and chocolate at check in! The beds are very firm, apartment is well stocked with linens, hairdryer, iron, and kitchen supplies. If you are looking for a terrific pub in the neighborhood check out The Elephant and Castle. They even have outdoor seating. If we are fortunate enough to go back to London we would certainly stay here again - can't beat the location and the flat has everything you need to make you feel at home.