We are a family of four and the flat was exactly what we'd hoped for: comfortable, clean, well-furnished and well-equipped. The welcome basket with milk, bread, eggs, cookies, wine and a hand-written note were much appreciated. The scented diffusers in each room were a lovely touch. The beds were comfortable, as were the sofas. The flat is really well-situated close to restaurants, shops, and a great rail link to central London. We'd definitely stay there again.