It was a great and calm stay. :) The room was clean, the communication between me and May was great, she answered directly to me. You have to use the bathroom with the family, but there was no problem at all. We barely saw her since we were out the whole day. In the room you could find a hair dryer which we really needed xD and there were bunch of London maps and a travel guide which helped us plan a little bit what we wanted to see. She really lives close to the station and you could walk easily to some of the sightseeing areas. All in all i would choose her again. :) Thank you May