Max & Billie had great communication, they were very fast to respond. The apartment was a great location, 30 minute walk to get to the museum's and galleries and 30 minutes walking/tube to get to Victoria Palace theatre. The space is a good size for two people and was very clean. The only down side to the stay was that the apartment was in need of some love, it was showing signs of ware and tear. However, I would definitely stay in one of Max and Billie's places again.