This is an absolutely perfect place to stay for a visit to London and a great value for the location. The room is just what you need and couldn't be more convenient with the tube stops nearby as well as everything you need in walking distance. Beau was very quick to be responsive and helped us out very quickly when we asked. That being said, the room would be absolutely perfect, had the lift been working. Large and/or heavy bags would be a bit tricky here on the stairs between the last two flights if the lift continues to be out of service. Luckily we didn't have large bags on this trip! Altogether a brilliant little place!