It's a good flat with all necessities for a shirt stay. Flat is nicely located very close to Shephard Bush and Wood Lane tube stations and bus stops are also near by. You will find lots of restaurants also in near vicinity. Ally is very apt in replying at time and maintaining a smooth conversation. What I don't like in this flat is cleanliness overall. Although from distant view, flat was clean but you will find things dirty or unorganized when you spend few hours. Ex- towels were very old and rotten. Kitchen closers were having all good mixed up and dirty. A little cleanliness would ha e earnt 5 stars from me. Overall a nice staying experience.