I booked Rose's flat on behalf of my sister-in-law who was visiting from Australia. Communication with Rose was easy, as was check in. The whole stay was very pleasant. My sister-in-law was travelling alone and felt very safe and relaxed at Rose's home. It was immaculate and super comfortable, in a lovely residential area close to central London. Rose and her husband were wonderful hosts, very accomodating and friendly. I'd definitely recommend Rose's flat as a home away from home.