The room was cozy,well ventilated and clean and as mentioned in the pictures. Though the bathroom is shared, it is clean and maintained well. The only interaction I had with Richard was on the day I checked in and he was very quick and precise. So, this means you get all the privacy you need during your stay here.He also helped me with my luggage which was kind of him.Oh yes just to add, he was very quick in his responses to my texts. The only negative I could say is it is a bit far i.e around 10 min walk from the train station. But, other than that it is a bargain for this price and location. I will definitely recommend.