This flat did not meet our expectations at all and made our first trip to London fall FLAT! The maid was still cleaning when we showed up 3 hr after our checkin time, and the we had to wait 45 min for linens and her to “finish,” the toilet seat was broken and management did offer to have it fixed iIF we waited around for the handyman on OUR time. If I wanted to do house chores I would of stayed home.
The windows had mold, the ceiling had water damage, the pillows had mold, the blankets were ripped, and the daybed did not match the photo. The whole place is sorely in need of maintenance! I was fearful for my children and our safety and health. Management made no offer to help or solution to the situation since they had our $ already. I have photos for proof of all this.
The only thing it had going for it, it was close to the Victoria line.
I’ve stayed in a few AirBnB’s before and this one I can say- stay away!