What is there to say beyond perfection! We felt so lucky to be there, it was a perfect location, so central to anything we wanted to do/sightsee in London. Gina is beyond sweet, and accommodated us with our 4-5 hour flight delay with grace. There are 2-3 flights of stairs to contend with, which we anticipated from prior reviews so no big deal. Overall, we couldn’t recommend this place more for a stay in Sotho London ❤️ much thanks to Andrea, Gina, and team for such a delightful stay!