Gary is awesome! Very good communication. He was right on time and made us feel very welcome into his home. He gave us good tips on London. The actual place was amazing. The outside looks rather dirty and old, but the inside is AMAZING! This literally is a hidden gem. The view is the skyline of all of London. Would buy this place if I were to live in London. Also, great cafe down the road called the Regency Cafe. You also have a quick commute to the London Eye in walking distance. Five stars all the way!