Catia was not there to great me but her niece was and she was very kind and saw that I had everything I needed. She was available for questions and was very helpful. The room looked as was described. There is WiFi, a kettle, glassware, towels provided. There is kind of a common area that has a refrigerator and microwave for convenience on the room levels and there is a kitchen on the ground floor but I doubt guests do much cooking there. The bed in the room may not be the most comfortable you can sleep on but for the price and for the convenience of the tram, at the back of the house (Therapia Lane), one cannot complain.

I had to cut my stay here short and Catia was extremely gracious to accept my reservation change which to me is the mark of a truly good, understanding person. I highly recommend you to stay here during your visit to London. Croydon itself has a bit to offer in shopping and restaurants and Central London is not too far away.