Very good stay for us! Check-in and Check-out went smoothly and Jack's communication with us before, during and after was clear and concise. The flat was the perfect size and configuration for our family of four. Two bedrooms and two bathrooms meant no traffic jams getting out the door. Kitchen and dining space worked out well for breakfast and take-away meals, except for having trouble making ice in the freezer. The location couldn't have been better, and was pleasantly quiet for being located near a busy street. The only negatives are the worn carpet, some missing wall tiles in the kitchen and bathrooms which gave the impression that maintenance wasn't a priority, and our daughters complained that the beds in the second bedroom were very hard and not comfortable for them. If these relatively minor items had been better, we would have given five stars, but the flat was a great value for the money!