Everything went well in the apartment which was cozy, pretty, pleasant and very well located! We felt very good there. In addition, the Victorian building in which the apartment is located is magnificent! And the area is very quiet and green! Communication was very good with Annemari who was attentive and very responsive. When we arrived, the apartment was not cleaned due to work in the kitchen and lack of time. Annemari offered to come back to clean up. This should have been mentioned from the start (to avoid bad surprise and disappointment). Even if we are understanding and accommodating, a minimum of cleaning was necessary (bathroom, toilets, etc). The price was too high for the service offered. We still had a very good stay in London!