At the risk of reiterating what previous reviews have said:
Christina replied promptly to my request, and gave, useful clear directions.
The accommodation is probably better than the photographs because it's a spacious bathroom.
The room is very comfortable.
Christina and Stefano are most welcoming and extremely helpful.
They would be able to give valuable advice on itineries and travel to anybody visiting London, with the added bonus of being able to give it in several European languages.
The Tulse Hill, West Norwood area has all the local amenities you need, it's a 7 minute walk to the train ( I have little legs), from where you are quickly into Central London.
I have re-booked.