Su is a great host. I brought forward my check-in time from what we'd agreed . She responded quickly and got everything ready at short notice. Her place is a great location for Heathrow, her bathroom has a proper full bath, plus large shower and loads of products to use. Her dogs are charming and so friendly. Not only was my bedroom well-stocked with snacks, drinks and things in the fridge but a particularly nice touch was a lite box with a welcome to the name of the guest. Five stars all round !