Ben was accommodating with our check in and check out times. The bus system is great. Numerous stops within a 30 second- 5minute walk that take you everywhere with no transferring for pretty much everywhere. Download the bus London app for easy route planning and get an Oyster card (must have contactless payment to use busses). The space was clean and had enough room for our bags. Worked for us as a functional place to tour around from and a comfy bed to sleep in.