It was my first time trying Airbnb. Even though I had an issue trying to get to the place (due to bad directions from a airport employee), the host communicated well with me during the process. FYI, don't second guess, just follow her instructions as stated when you book. It's detailed and accurate. I personally only needed the place for an overnight stay since I was flying out the next day. However, when I arrived at her place, it was clean, quiet, inviting and relaxing. She went above and beyond for me including directions how to get downtown, places to see and how to get back to the airport. This place provides good food and snacks. The room also had things for activities. I would recommend this Airbnb for those who want an all in one place experience or is looking for a place to stay when traveling to and from Heathrow Airport in London.