First, perfect location. It's right on Piccadilly line to/from Heathrow, there's a great shopping center with plenty of food options just steps away, and it's so easy to get to anywhere in Central London in no time at all. The space itself is perfect for a solo traveller, and communication with Patsy is excellent. The only caution I'd add is the flights of stairs. If you have heavy luggage like I did, be prepared to lug it upstairs/downstairs.