Kathy confirmed my check in time before visiting and informed how to get to her apartment in advace. Kathy and Tess and Coco welcomed me as my family, so I could stay at there as my house. The location is near 2 stations, so it was very easy to reach many attraction places in London. The room was very cozy so I can feel like my home. And she supplied eggs and breads and fruits for breakfast. And I'm really satified with enough towels. It was perfect staying in London!!! I hope to stay Kathy's apartment when I go to London again.