Susan is an excellent host... one of the best. She is caring, sharing, neat and always happy to help. She is very kind. The house is clean, quiet and has a very big kitchen which is like an art gallery with a big backyard garden. The room is clean, cozy, has a lot of daylight. The neighborhood is safe, quiet, easy to access everywhere, buses just 5 min by walk, Norbiton train station is just about 7-8 min away, to the Central London is 30 min by train, supermarkets and everything are so close, would definitely stay again.