My mother and I booked this room for our spring break. We were expecting cost affective accommodations - clean enough, close enough to the Marble Arch tube station, friendly enough, etc. We didn’t mind the cramped room and uncomfortable beds, we knew what we signed up for. What we did not sign up for was the handyman to walk into our room while I was showering! He unlocked our room, where he could have clearly heard the shower, then opened the bathroom door and barged in, only to repeatedly apologize and say something about the water. Housekeeping called every morning to see if we wanted them in the room, so I did not understand why no call was made in advance. When we returned to our room later that day, it was clear someone had been in the room because we had a new bath mat folded at the foot of the shower, but it was not housekeeping because our beds were unmade and the garbage was still full. The room was also stuffy because the fans did not work, and you can hear every movement in the building so this is not a good place for light sleepers. The building felt secure, but it did not feel like our privacy in our room was respected. Overall, for a traveler in a budget I really believe you can do better. I also wish I had chosen a tube stop with transfers, as Marble Arch was inconvenient for many of the places we desired to go. Would not stay again, and would not recommend.