We stayed for 5 nights in this lovely, very British flat in a quiet, safe residential part of London. Our family of 5 fit perfectly in this space and enjoyed all the comforts of home here including a washing machine and dryer, large white fluffy towels, hairdryers, fans, etc. The flat is decorated beautifully and has a wonderful view of the neighboorhood, which is just a pretty place to visit with the canals, the grocery store close by, taxi stand/ tube around the corner, and fun restaurants and pubs. Guy's staff was very responsive by emails, was at the flat when we arrived, and they have a very nice book full of tips for the home and area. The flat does have quite a bit of stairs but we didn't mind it. We would stay here again!