Contact Richard well in advance to arrange check in. I had to travel to a different part of the city to collect the keys before travelling to the apartment which was a bit of a pain. The apartment was a lot smaller than it appears in the photos but was clean and comfortable and secure and in a very good location. Close to bus links and overground train. Lots of places to get food and drinks nearby and lots of choice. Richard has put together a handy guide with great range of tips about the local area which is worth a read. Lots of things to see and a must for Amy Winehouse fans.