Good points - Very clean and tidy, great location. Bad points - Sofa bed broken and could not be sat on, was given an airbed which we had to inflate ourselves and that deflated in the night whilst qas being slept on. Window broken and would not shut. Kitchen tap broken and lost and main hallway full of broken glass. Incorrect code given to get keys. Communication very very poor as was offered a discount for sofabed but when asked about this they changed their minds. Provided details on all the things wrong and no response to any emails.