The Airbnb apartment was clean and I appreciated the early check-in. Informative booklets provided by the property managers gave useful information about the neighborhood and the apartment itself, making it easier to navigate.
However, there were issues that detracted from my experience. There was a persistent smoke smell starting from the day of arrival. When this was mentioned to Bianca, she advised to keep the windows open. This only momentarily fixed the issue, as the smell would come back when the windows were closed for several hours. The light fixture took two days to fix, and multiple water shut-offs were inconvenient.
Gary seemed to not have knowledge about the smoke issue until I brought it up on Airbnb messages showing a lack of communication between property managers. Also, laundry facilities accepting only coins was an added inconvenience.