1. Apartment was clean and organized. Was amazed by the clean rooms. Space wise was very spacious great for family stay although I stayed there with another friend of mine. Utensils are all provided and it was more than enough. Toilet was clean and there was nothing to complain about.
2. Location was great as it was just 5 to 10min walk to London Paddington station or Queensway station.
3. Very convenient as there are alot of eateries around the place, supermarkets even if ever you needed to buy some basic necessities.
4. Rafael, whom I communicated with was brilliant! She waited for me from 12pm to 4pm as there was abit of miscommunication but I was very pleased with her as she was very patient and understanding. She guide me the way to the apartment and greeted me nearby as I was lost initially.
Overall this was a nice stay for a family of 4 or 5 and even for couples who wants ample space. Thumbs up Rafael!