Fantastic, clean apartment that’s super close to the tube, food, shopping, the famous Abbey Road, and a pub! The room was modern and simple with a comfortable bed. When we arrived, there were towels, slippers, and mints on the bed for us. The room was a little smaller than we anticipated, but it was fine because we spent 95% of our day exploring London. The bathroom/shower is shared between 3 bedrooms, with a single toilet downstairs. We never met Ben, but he was very responsive to all of the messages we sent him. We did meet the housekeeper and she was very sweet and helpful! This apartment felt more like a dorm/hostel than someone’s home but I’m not necessarily complaining! We would definitely stay here again in the future.