The dealing with Peter was very easy over the web and his response time was very fast. The keys were left for us at the doorman and we also dropped them there upon our departure. The apartment itself is in a new building and is very modern and equipped with all the modern amenities. The rooms are a little small though and there are some very small flaws that could make the stay a little more enjoyable such as the absence of soap/shampoo shelves in the bathrooms. There are several supermarkets in the near vicinity and the Southwark tube station was 3 minutes away. The location is very close to Tate Modern and m any other attractions and a nice walk to the blackfriars area and of course the southbank. A small minus is that the tacks for trains entering the Waterloo East station are about 10 meters from the living room window but they were quite quiet and I can't say we lost sleep over that. We felt very safe in the neighborhood and it was nice to have a doorman as all doormen were very nice and helpful.