We never saw such rudeness in a flat rental by airbnb. Check out time was at 11a.m. and 10:30 a.m. the owner of the apartment entered in the apartment and collected all suitcases and exploded all the rooms and screaming saying to leave the apartment because a new host was coming. And said that we had lost 1 key, because they always deliver 2 but we only received 1 key. After screaming at Rex on the phone, he said I was right and closed the door on us. This is my 12 flat rented in this website and my worst experiencie.