The room is just like the pictures!! A simple and clean room with kind hosts! I didn't meet Eugenia, but her husband showed me everything and was kind. I felt really comfortable and could find the place easily! I went for a show in Wembley Stadium, so for me the localization was perfect, could come and go walking and saved me a lot of time! Would for sure recommend Eugenia's place if you're looking for things a bit outside the London Center, but you can also easily come and go by subway.