The location, very very close to Finsbury Park Station was exactly where we needed to be so thumbs up for that!
The toilet broke the first night we got there and Iwona responded very quickly and had a person come over within an hour. Unfortunately, it broke again the next morning and we didn’t get a fast response — it wasn’t until early evening that we were informed that a plumber would be over within 2 hours. They showed up as we were leaving for dinner and by the time we got back, the toilet was fixed - a big relief!
Instructions on using the heat would be very helpful - we couldn’t figure it out. The bed was very comfortable but I wouldn’t want to sleep on the futon - it was really uncomfortable to even sit on while reading.