The flat is absolutely gorgeous! Tess is extremely responsive to all our questions while visiting. The beds are super comfortable and the kitchen is amazing. We stayed with our 2 year old daughter and Tess had a portable crib already set up. So thoughtful. Lastly, the beautiful veranda dining area and outdoor patio/garden is a great oasis at the beginning of the day for a cup of coffee and after a glass of wine after long day of exploring London. Shops/Groceries are steps away. I recommend getting fresh fruits and veggies at the corner stand. We hope we can come back and stay there again soon!