After staying with Gail and her family, you will never want to book a hotel ever again! They sincerely treat you like you're family and they want you to have the best time possible while in London. My mother, my daughter and I arrived tired and Gail had a warm smile on her face and immediately prepared us a pot of tea. The room is as described, huge and beautiful. Great extra space on the terrace. Breakfast was perfect and presented with detail and care. They are a wonderful and considerate family to stay with! If you can book with Gail, don't hesitate to do so!