Jean's house is clean and convenient. The bathroom right next to the bedroom is really handy, and they very thoughtfully provided milk to go with the complimentary tea and coffee in the room. The house is in a great location being a 10 minute walk to Kew Gardens and other attractions. The only downside was the fact that the house often comes under a flight path; I'd recommend earplugs if you're a light sleeper! Otherwise I couldn't fault the hospitality or amenities, and given the opportunity I would definitely book again.