The flat is just what you would expect from the pictures. Even though I never met the host, the communication was very easy and the check-in/out procedures smooth. The flat is very convenient, it has everything a single person or a small family needs for a stay in London. It is also rather quiet (by London standards of course). I was there for work in the Southwark area so me it was perfect location-wise but even if you are there for tourism, it's a quick walk to the Southwark station and then easy to all London landmarks.