Positives:
BEST location
Elevator
Great condition
Well equipped kitchen
Lots of space
Great linens
Comfy beds
Huge closets
M2 is a very good management company
Good communication with M2
Issues addressed politely
Negatives:
Horribly hot in apartment
Ac ONLY in selected bedrooms
Weak to no internet 5 of 7 days of our trip (has been fixed and works great now)
No internal intercom and 6 floors so v hard to communicate within home.
We had major hiccup checking in and waited more than 20 min outside sitting on luggage... but in fairness our train from Paris was late.
All in all.... we loved the space and location. Also, we stayed at the apartment in hot hot hot July. I would rent it again (in winter) as the bathroom floors are well heated and salons are sunny and light. Melissa and Elliot are lovely people and brought fans quickly trying to help with the issue. Ultimately the internet was running perfectly.
You cannot beat the location, presence or quality of 9 Cliveden.