I have been using airbnb for a long time,at least once a month for work and holidays.
We have been waiting for half an hour outside of the house because the bell wasn't working and it was even raining.
The wifi wasn't reaching our room, the window was nearly broken.
The house was nice and clean but far away from the centre of London and there aren't any comfortable place to eat close to the accommodation.
They told us that we could do the check out when ever we wanted, but the same morning she texted us to leave before lunch time.
As the last thing the housekeeper definitely needs to chill out.