Matthew and Annabelle were great! When we booked and Uber the address search showed other very similar addresses. We got confused and texted Matthew. He called us and cleared it up for us right away. He personally brought us some requested items that we thought may be in the kitchen. He gave ya some restaurant recommendations and showed us how to use certain things that were not obvious to us being from another country.
The place was perfect, nice neighborhood, safe. Convenient supermarket a few blocks away and right across the street is a cute path with many restaurants and the underground was a close walk. Food delivery was also easy.
Just to note, there is a combination washer/dryer, new to me being from the US. The dryer is a bit tricky it will not dry the clothes fully on first cycle.
I thought I left something behind after checkout and Matthew is helping me to try to find it. I truly appreciate his help, responsiveness and friendly personality.