Sharon responded very quickly in our communication online. I had a bit of a mix up a few times with the booking process (on my part), yet Sharon was patient and understanding. When I arrived, there was a booklet with helpful information regarding places to eat and how to travel on bus and train. I really enjoyed the convenience of using public transport to get into town. The bus stop to/from King's Cross/St Pancras is literally outside the house and it's a simple 10 min walk to the nearest train station. The place was clean and I enjoyed having a bathroom to myself. Sharon was welcoming and helpful. Thanks Sharon!