Jaana is friendly and fast on replying. I'd highly recommend this place. Her apartment is absolutely fabulous and what you'd expect to see in a movie, set in London. You have Notting Hill and Shepherd's Bush Westfield (shopping mall) all within 10-15 minutes walking distance. So, if you want restaurants, cafes, cinemas or shopping, you are covered. Not forgetting Holland Park (the actual park) literally 2 minutes away. Holland Park station is just as close and will get you into China Town, Oxford Street, Bond Street or Covent Garden within 15 minutes (direct train on the central line). The apartment is incredibly well-kept, clean and comfortable. I also had a great night's sleep. That being said, the internet can be slow at times. There's no lift. The apartment is on the 3rd floor, so something to bear in mind if you have accessibility needs. Overall, I would stay here again. Thank you, Jaana!