Overall great apartment,clean,styled large and in great location,was a little put off having to pay 40 pounds to have the key dropped off,it was a saturday and we were an hour late,but as we had shelled out for 6 nights thought it could have been waived or even have a lock box. There is no need to use offered taxi service as the piccadilly line goes straight from heathrow to south kensington saving you considerable bucks.However as i said it was a top spot to enjoy london and would probably stay here again.