Sarah made sure that everything was in order for our arrival even though she wasn't present. She kept in contact by email if we needed anything. The garden flat was in excellent condition, very clean and only a few minutes walk to the station or buses. Rooms were quite spacious so we didn't feel at all cramped. Surprisingly, knowing that London isn't a quiet place, we didn't get any traffic noise as the flat is in a cul de sac. Lots of trees around and views from the back windows made it even more enjoyable. I'd certainly recommend it as an alternative to staying in the more expensive areas of Central London.