upon arrival it was clear that they had forgotten to clean with tons of trash, dirty dishes/counters, dirty towels/bed sheets, and food left in fridge. we called the house manager who blamed it on his agency not following up with him and we messaged guneet who did not reply for hours. the place eventually did get cleaned and the person who cleaned it showed us how to work the heat because no instructions were provided. some positives were it was conveniently located, a good size, & in a nice neighborhood. however, the apartment overall is not clean and the bathroom ceiling is moldy. the apartment’s stairs, as well as stairs to the bathroom, are verrrrry steep so be prepared. additionally, because it’s on the top floor the bathroom ceilings are slanted and not suited for tall people as it’s difficult when using the toilet and sink. while it wasn’t too loud, the windows are super thin causing cold air even with the heat on & noise. no paper towels, dish/hand towels provided either.