Location was very good. Walkable to the tube and Hyde Park. Close to local shopping. Apt. was of good size. Picture of place accurate. Heaters worked so apt was warm during the cold winter. Sofa old and smelly. Bed not comfortable (felt springs). Very difficult to get a hold of the host. Did not reply to my email or text when I had questions after I booked the apt. A hassle to get the key from the office and then having to go to the apt. with all the luggage. No one showed us the apartment or how anything worked in the apt. Microwave was in horrible condition. Smelled of burnt fish inside and the door was cracked. We got burglarized 3 days into our stay. Our host did not respond immediately to our call or text. The police arrived before our host called back. The host seemed to blame us for what happened; asking if we locked the windows and doors before we left. DUH! Yes, we did. Only after the police talked with our host and recommended changing the locks and giving us a second key for a double bolted lock did anything happen. Felt safer then but our stay was marred by this unfortunate event. Police also recommended CCTV as the apt complex is all rental; no one staying there permanently or checking on the premises.