Stayed at Alex's apartment for new year in london from 28th Dec to 04th Jan. Alex is a very responsive host. You can reach him easily via airbnb message or personal email. We didn't have the chance to meet but he will always be there for you to contact. He got his friend Claire for the check in and she was very helpful too. Alex's place is exactly as described and photographed. All instruction and manual were clearly written in the email and also handwritten on papers left at the apartment. It is a quite old apartment but seems fine to us with a large comfy bed. Only thing was that the bathroom's door was unable to lock (hopefully it will be fixed asap). The place is a walking distance from Queensway and Bayswater station as well as local shops, restaurants and convenient stores. And as for a Muslim like me, I felt really glad as there were lots of Halal restaurants nearby. You will surely feel like home.