There were pluses and minuses … communication with the hosts was excellent. We had some issues and they were very quick to respond. But overall, we found the place rather tired. It needs some attention. And one of the beds was very uncomfortable. There were plenty of towels and lots of shampoo, conditioner and soap, all a plus. Location was okay as it wasn’t a long walk to the tube, but there wasn’t much in terms of restaurants in the area. With a little attention this could be a really great place as the layout is good.