Loved the location. So close to multiple tube stations, so you can get anywhere in London. Building was quiet, we never heard neighbors. It’s a city, so if windows were open you could hear minor street noise but didn’t bother me or my kids. There was an elevator in the building. We didn’t ever really need to talk to the hosts but they were very accommodating the first week when we asked for a second set of keys so both my husband/I could have one. We stayed for a month.