Jacqueline and her family are very kind and welcoming. We arrived late in the afternoon, shattered and with 3 other relatives who had given us a lift. Jackie invited us all in and gave us a comprehensive but brief rundown and let us say our goodnights. Our beds were super comfortable, rooms were spacious and lovely and clean with a view across the garden. The en suite bathroom had ample toiletries and we were invited to also use the main bathroom if needed. We had the use of a living room but as we were busy most days usually went home to bed. The kitchen was wonderful - large and homely and inviting. I did not cook as often as I anticipated but felt comfortable using someone else's space. Jackie kindly gave us a driven tour of the local area and enough local knowledge on many places to survive for ages. Jackie's house is in the most wonderful location; walking distance to several high streets, bus stops, train stations and attractions. Although not in London, Carshalton is the ideal situation for accessing many parts of the city using public transport. We stayed for 3 weeks and loved every moment as Jackie and her family are the ultimate hosts. There was the comfort of knowing someone was around if you needed anything without feeling like you were intruding on someones life. Thank you so much for your part in a brilliant holiday.