Prior to arrival, Hugh and his team were proactively working with us to ensure things would go smoothly. Our flights had us arriving 7 hours earlier than the expected check-in. Hugh met us at the door and allowed us to drop our bags while they finished preparing his flat. After breakfast and a short walk, we met Hugh back at his flat and he talked us through everything we needed to know both inside and out. Putting his incredible hospitality aside, the flat itself was fantastic for our family of 7.
With just a short walk to/from the tube we were able to get around London very easily. Hugh pointed us toward several grocery options as well as food and drink establishments.
During our stay he checked in with us on several occasions to ensure all was well. All in all Hugh is a super host. Our family had a great time and we would definitely recommend this Airbnb option to anyone.