Tom and Kate were nice and friendly, they tried to provide suggestions that you might need for journey in London and tried to help. Kate advised me to the V&A museum once heard I enjoyed cultural relics and sculptures. Tom also helped to do the laundry and even hanged my clothes for me when I forgot They are really a lovely family. The accommodation was satisfying for wide space and clean environment. Also it only took about 20-30 mins to get to the city centre.