Very first moment of arrive was alright, house look clean and tidy,access in very easy, my keys waiting for me in my room as Sylwia said, but there problem start my room n. 1 have a broken lock so I'm not able to lock my room, and I arrive to London for couple of days, my laptop, passport and private staff can't stay in my room without lock. After first msg to Sylwia that lock is broken and even key doesn't fit in, her answer is,, try tu put key inside and turn " what a joke. Then she promise to send someone next day(Monday) for check lock, but No one came, they come at Tuesday and just take a picture and leave .
I stayed on this place 3 days and 2 of them I was forced to keep my stuff with me which is very uncomfortable and annoying, and of course Don leave my stuff inside of unlocked room with house full of random people.
After this I ask Sylwia for refund 50% of full price as this is not what I expect and even comfort what she promise, and I don't talk about quality of bathroom and problem to switch on light there.. Another clients have problem too and they need to use flash to take shower, shame!
Anyway she nevercome back to me with answer. If you order room here, be very careful with room n.1!