It was my first visit to London. Roger was very responsive and helpful. He assisted me by phone in order reach the room using the underground and bus services. Her mother receive me . She was very kind and attentive. The room was very confortable, spacious and clean. It is close to some groceries stores and a Chinese food restaurant. A bus stop is a few steps close and is easy to go to a shopping mall. The kitchen had all necessary to prepare my meals. My neighbors were a friendly Brazilian family. The only issue was a problem with the toilet, but I was able to use it. All and all, I would recommend the place, if you want to know London and have a good rest.