A very inhospitable house.
Firstly, Anna (the host) doesn't actually live in the property. I found this out when I asked after her when I first arrived. Anna is misleading guests and is not being transparent about her living arrangements. Considering she is the one you make the initial connection with and put your trust in, this is very unnerving and I was made to feel very uncomfortable as I quickly found myself stuck, staying in a house, with 2 complete strangers.
In the lead up to me checking in, I was put in touch with one of the flatmates which at the time I didn't understand, now, I know that's because Anna wasn't actually around to let me in and was lying. When organising a time for me to check in, the flat mate was particularly frosty and made it difficult for me to be flexible with timings. I was made to feel like I was on operating their time when I was the paying guest in this situation.
When I met the flat mate on a time that suited them, there was no effort to make me feel welcome. They were incredibly rude and cold. They have 0 interest in their guests.
As a young woman on my own, moving into a property in an area of London I've never been to, I could not have felt more anxious about this entire experience.