This is for a double bedroom that no longer seems to be listed.
GOOD: Flat/room mostly as advertised with great views. Anna Lee helped move my stuff from the 8/F lobby - my mover couldn't stay as G/F entrance was a no-parking zone.
BAD: Wish I knew about double lobbies + no-parking before booking. Room smelled like dog from her pet, surfaces were dusty. Was awkward to have Anna sleeping on the sofa for a night (not in the listing) and some cooking pots were badly scratched. I also had to descale the kettle and buy toilet paper on Day 3.
UGLY: Anna confirmed she entered my room on Day 18 and reacted badly when I said entry without permission violated my privacy. In stating her intention to clean, how ungrateful I was for her moving help, how I was using this to reduce my stay when we already agreed on an early c/o date, and other emotional abuse in the chat, not once did she apologise and only acknowledged her action after I checked out.