Horrific experience... Booked this property on a Tuesday for the following Sunday. Had questions from them about the reason for my stay, who I was bringing and then information about checking in. Received another confirmation of check in on the Sunday morning (the day I was to arrive at the appartment) then they cancelled a few hours before my arrival while I was on my way to the airport to fly to London. They told me they had known that the property was not available when I booked it but didn't mention this.. in fact reconfirmed multiple times then left me without a place to stay in London at 6pm on the Sunday of my arrival. Absolute disgrace.