Lisa's flat was exactly as pictured. It was extremely clean and all your basic necessities were provided such as towels, showergel, shampoo, conditioner, and iron. There is a kitchen with all necessary utensils for cooking with salt, oil, coffee, tea, sugar. There is a washing machine but no dryer but this should not hinder drying your clothes as we were able to manage without it. Additionally, there is a TV with Netflix logged in so that makes things easy. Most importantly, it should be noted this flat is 4 flights of stairs up so it would recommended to pack light. It was not so much of a problem for us but for others, it may be an issue to just wanted to highlight it again.