We were very pleased with the flat and with the assistance given us by Francesco and his partner, Francesca - both before we arrived in London and during our stay. They always responded to our requests for information and assistance in a timely manner. Francesca went out of her way to help us on a couple of occasions. The flat was exactly as described - bright, airy, spacious, clean, very quiet, well located and fully equipped. The host had left in the flat a series of very useful books/brochures on what to see in and around London - particularly like book entitled "Secret London". I have no hesitation in recommending it highly.