The place seems to be a townhouse converted into a number of small private rooms they rent out. Bed was comfortable and clean, Wi-Fi was a little finicky and very slow. Bathroom was clean, but shower was very small. Couldn’t wash my hair without hitting my elbows on the side, and a large person might not have fit in the shower. Freddie was very responsive to messages and flexible when I had to push my check in time back due to train delays. Tube is about a 10 minute walk and 15 minute bus ride away, Heathrow a 10 minute walk and 15 minute bus ride as well. Overall, it was a good spot to sleep before an early flight out of Heathrow.