Alex was great, happy to check us in when we needed to and change the time when we were delayed. Breakfast things were in there which was helpful. Our only issue was how hot it was in there, only one window on ground level by the building entrance so you can't have it fully open. It was too hot to sleep well and quite dark in the day due to having the blind closed all the time. The bed sheets also could do with being replaced.
It was clean overall but needed some extra attention in the bedroom and bathroom.