I would like to start, stating that our contact person was a very nice & helpful. When we called after check in they immediately responded & helped us figure things out.
The check in was very easy but when we went up to the apartment it wasn’t cleaned & the window had been open all day and night (they forgot to add it to the cleaning list, which can happen). As stated they responded very quickly & luckily we could stay the first night in flat 2 in the same building. Flat 2 had incoming mail laying on the bathroom shelf, there was a nasty broom in its corner & the blinds in the living area didn’t shut. There were also earplugs on the ground in the bedroom.
The next day we finally could move into flat 7. I would have thought after the day before they would have given their best to clean it but it was hardly swept. Hair from the former renter & contact lenses laying on the ground. The sheets were stained big time in both appartments the dishes were dirty. 7 did NOT look like the pics!