My family stayed in Jon’s place for just over a week on a visit for my wedding. The location is amazing: very central, minutes from the Southbank and next to Waterloo station for transportation. The apartment accommodates a number of people, with a large lounge and kitchen area, and en-suite bathrooms for nearly every room. The apartment is located on a quiet street, with a lovely pub around the corner and shops near the train arches.
Overall, it served my family’s needs well enough, though some things can be improved. The apartment is managed by an agency, so all communication goes through their staff. This means a prompt reply, though many responses are automated and we had conflicting messages (mostly around check-in times). The cleaner had not finished when we arrived, and once she left it was clear the table surfaces and showers had not been finished. There was an issue with heat and the boiler, and while someone was sent out to fix it later in the week, it prompted another issue with the fuse which was not resolved, despite promises otherwise. There were other minor mechanical issues with a toilet and the dryer, and the couch and pillowcases show signs of wear and tear, and stains. Had these issues been tended to or avoided, the stay would have been significantly better. With a bit more effort, it could be a stellar place to stay.