Ethan was the most gracious host! He was super friendly and sat down with us on our arrival. He left plenty of useful information about the surrounding areas and one of our favorite places was his recommendation of Kew Gardens. His flat was very nice, clean and quiet! We ended up oversleeping a few times because of this. He also scheduled a car to take us to the airport. He was very easy to reach if we needed anything. I would recommend highly!