Laura was away during my stay, but all the instructions and contacts made check-in process no problem at all. The room is warm, full of nature light, and just as shown on the photos. The room is equipped with everything we need, which made our stay very comfortable and easy. I was unfortunately ill for couple of days, and Laura gave me instant help and information of doctors and clinic.
The neighborhood is safe and convenient, many cafe, restaurants, pharmacy, supermarkets just nearby, and also has easy access to central London. I will definitely recommend my friends staying with Laura if they visit London.