The location of the property was good for being near the o2. Top floor room in the roof was very very hot, a fan was already in the room on arrival. When checking in we were handed a piece of paper that was still on the printer and told “sorry I’ve been lazy today”, we then filled this out. I asked for two non-feather pillows as am allergic and the two that were provided (one each) were very thin and not suitable for a good nights sleep. I came back for these a few hours later and they still did not have them for me. Someone went out and came back to our room a little while later. Bed was very firm but clean. Bathroom and general size of room were good. We did not take advantage of the free basic food and ate at the o2 instead. This is not a “boutique hotel” by any means. The entrance area seemed in a bit of disarray with chairs on top of tables. All in all, it was only £70 as opposed to the hiked prices of travelodge at £200 on the bank holiday weekend and it provided a bed for the night but I probably wouldn’t stay again.