Dan went above and beyond to accommodate us after our original booking at another location was cancelled. He met us, provided a welcome drink and snack and showed us around the apartment. He was available anytime to help us out. The location was perfect for exploring London, right at the base of the Vauxhaul bridge. There was plenty of space for 5 adults, and the extra things in the apartment like the Nespresso machine made us feel like we were at home. We would definitely stay again!