Pros:
1. Water was hot whenever we took shower - morning or night.
2. Location is very close to Subway system making it convenient to get around.
3. Communication was prompt
Cons:
1. If you've had a short flight that's fine, but after a long flight with young kids, you may want to consider a place that will allow early check in because we were not allowed. After reaching there's a treasure hunt for keys to open the door. It was too tiring and annoying.
2. A house manager comes to "explain" the amenities. Regardless of whether you're jet lagged, she's going to come so be prepared. I did mention that we were jet lagged but it was completely ignored and we were told "she'll come".
Also be prepared to show the passports of all guests, including kids, to this manager.
I would be fine showing passport of the person that did the booking to the host himself, but showing the passports of every individual without notice to someone that's not party to the agreement is bit of stretch and I do question the authority to do so. It was intrusive.
3. There were no paper towels or trash bags. I was told to buy and then let host know the price. It was only like £5 so I wasnt going to be cheap and ask for reimbursement for that but that's very basic and should be provided. Also there weren't enough towels and were short two and had been sharing towels with our two kids. We were told to take two from the store room but only two and the host mentioned it like two times to only take two or there's a charge. That came across as counting for pennies.
We ran out of toilet paper downstairs and at that point we just shared the toilet paper because I was done asking for anything by then.
4. The manager has asked if there were any issues with appliances and we had mentioned a couple of issues and forgot to mention that many light bulbs were not working. When I emailed the host just to let him know so he can fix for future, he responded that guests have told him it is too bright. Common! There was only one bulb in the master that was working! Noone would complain about brightness in a home.
Overall, I wouldn't rent this place again because it was very basic and everything was about host's convenience and cost.