Jacob is a responsive host, with helpful and insightful suggestions to plan into your visit. The location was perfect for exploring Tower of London, Golden Hinde, London Borough - all in walking distance - with Bermondsey tube station only 10mins away.
We stayed for one night, the bed was comfortable and the apartment was fairly peaceful. We did have issues getting back into the apartment block after seeing a show in the evening. The last guests into the building had locked the front communal door internally.
Luckily, we were able to make our presence known to the guests, but we were stuck outside for 30mins. Jacob did take my late night call and tried contacting the guests as well.
I believe Jacob is now taking action to ensure this doesn’t happen to future guests. Jacob cares about guests’ experiences and this shows through the details and cleanliness of the apartment.