We stayed at this hotel for a 4-day vacation in London. This is our first time here. From the airport, we took the Heathrow Express to Paddington station. The hotel is very close to the Paddington station, merely 5-6 minutes walking. The hotel is very convenient with regards to travelling around London since quite a few lines are being covered from the Paddington station.
The hotel is located in a good location. It’s in a quiet area, yet not far away from the restaurants & convenient stores. It’s close by to some of the attractions in the area, either by walking or bus/tube, such as Marble Arch & Hyde Park. It’ll take some time to walk to these attractions though say about 25-30 mins from the hotel.
It is a 3+ star hotel with well maintained facilities. The interior decoration is basic. The hotel staff are great - helpful and friendly, from the front desk to the dining hall. Checking in was quick & the staff manning the check-in counter was very helpful.
Our room is no. 41 on the 4th floor, designed for 3 pax. It’s not so spacious but just nice with sufficient space to put our bags and moving about without getting into the way of others. The room is wooden floor & well maintained. There’s no aircond in our room, but not needed for the cool weather in October as we just opened the windows. There is a heater in the room should the temperature drops at night. The furniture (closet, make-up desk, table, chair etc) is well maintained by the staff. The bed, pillows & comforter are very comfy - you'll definitely get a good night sleep. We booked a room for 3 pax with 1 Queen size bed and 1 single bed. The lighting in the room is good & adequate. The toilet is a bit small with shower, but well maintained. We had an issue with the drain in the shower got plugged, but were dealt with promptly by the hotel. The towels provided are soft & comfortable. Amenities provided are sufficient for day use. The hotel provided tea & coffee in the room. The hair dryer in our room was not working - probably need to check with the front desk if you require one. If you need iron & iron board, will need to borrow from the front desk. Overall, the room & bath room are very well maintained & clean.
The buffet breakfast was very basic. Breakfast time is from 8am to 9am, which I think is quite tight. Would recommend for the hotel to start breakfast earlier at 7:30am. It’s better to come down early for breakfast since the dining hall is not that big if you want to get your preferred table. The staff manning the dining hall are very friendly and helpful.
Internet connection (wifi) provided is very good & fast.