Vensa is an angel for dealing with my trip to London...when I landed in Heathrow I found I couldn't get a key to my cousin's flat. I was pretty much stuck. She responded immediately and sent me directions. The apartment is very easy to find and a short hop from the tube. She was waiting for me when I arrived and gave a short tour of the house. The place is spotless and she's a very professional host.

The room was very clean and the bed incredibly comfortable. The linens and duvet were of a quality I haven't seen at other airbnbs...like hotel linens.

The next day she agreed to allow me to store my bags at the house while I ventured out to the city to get a key. I didn't have a local phone so she was very patient as I showed up later at night about 5 hours after I had told her to pick up my bags. That was very rude of me but she was incredibly pleasant and simply happy that I'd worked out access to my cousin's flat.

For the price and location you cannot beat the room. Vesna is really a special host and she was the highlight of my experience.