Stayed here as a family of four with kids and there were some great positives and some constructive feedback.
Positives
1. Great spacious appartment with most amenities well covered. Extremely clean with the sofa bed all laid out and ready
2. The location is very good, a ten minute walk to shepards bush station and a ten minute walk to holland park and many santander bike stations in every corner. There is also 3 restuarants and a corner store a two minute walk away which is great
3. The communication was excellent with very prompt responses on everything
Areas to improve
1. The key pic up is a 10-12 minute walk away where there is no parking so coming from the airport in an uber its very inconvenient both ways. Also there is only one key so if we go out seperately its very tricky
2. The flat has many many instructions pasted and while some are very helpful the overall feel is overwhelming and can be unwelcoming. There is a lot of the owners posessions there which makes teh space quite full as compared to the pictures and many spaces are full including the freezer for example. It is not child friendly at all
Adding my wife's review below as well
"The apartment is in a lovely residential location at ground floor with an easy and smooth access to the apartment. The views from every window is beautiful and calming no compromises on privacy being on the ground floor. The kitchen is lovely and has all the Essentials to use with Ingredients allowed to use makes it easy.
However, it’s not child friendly as the owners priced possessions are all over the apartment. The flat comes with bunch of instructions which I began to appreciate much later and gorgeous plants which was not mentioned anywhere until we reached there and saw. As much as I love plants I am terrified watering them. In my house I have 80 + plants but I have a gardener as I have managed to kill the strongest plants with my poor watering skills. This literally gave me nightmares in the flat. Thank God we were not there for too long.
People with green thumb would totally appreciate and love it."