The room is very comfy and clean, the hotel is very well located and charming. The communication with Beau was easy and Beau responds quickly and is very helpful. The hotel is just 5mins away from the nearest station (bayswater) and near touristic attractions such as hyde park and notting hill. The elevator was out of service however Beau informed us before our arrival and offered us help to carry our luggages to the room. We had an amazing stay so thank you for that and if we ever come back to London again, we would love to sojourn at this place again !!