We had a nice visit to London. The apartment is in a great location and is very modern and clean. The apartment has some great amenities like heated floors and a big screen tv.
A few issues we experienced: The host was difficult to reach during our stay and several messages went unanswered. We did stay during the holiday season, so this may not be normal for this host.
The apartment listing suggests that this apartment is appropriate for 6 guests. We did not find this to be the case. The small pullout futons were tiny (my three year olds feet reached the end- so they would not be appropriate for older kids or adults), and the bedding was very uncomfortable. Also, we were only provided with half a roll of toilet paper for four people for a four day stay. We contacted the host to see if there was some hiding somewhere and were told the cleaner would drop more off the next day, but they didn't.
The host provided some notes about the apartment, which included local restaurant recommendations and information regarding checkout. The notes did not include the wifi password, so we had to phone to find out where to get it. The router is located a couple of floors up and is shared with others in the building. This meant I had to climb several flights of stairs with a 2 and 3 year old. It would be very useful if that information was included in the binder as well. Surprisingly, the internet speed was fine despite the fact that it is a shared router.
Overall this apartment is a good value for London. The location is fantastic, and if there are only one or two guests, it would be plenty of space. A few upgrades could make it a truly amazing experience.