Key lock check in and check out was so easy. The flat was nicely heated and the location was brilliant. Easy to walk to elephant and castle, London Bridge and from there along the South Bank. Alice communicated very quickly and when we needed another towel she came down with one straight away.
The furniture is a bit spartan and seating for 4 should be provided, with a dining table (fold away if necessary as the place is compact.
Bedside lamps and tables would be really nice and make a difference. The shower was powerful and there was enough hot water.