Carmen's place was lovely, immaculately clean and nicely decorated. A little out of the centre of London but near plenty of bus and rail routes which means it's easy to get back for some peace and quiet after a busy day in central London. I didn't get a chance to meet Carmen but she was very helpful, quick to respond and it was very to get the keys, she even left us some milk, tea and coffee for our stay! Excellent host with a lovely home!