When my friend and I booked this room, we mainly did it because it is close to the tube and affordable - and of course, the reviews and pictures looked promising. Since pictures may be deceiving, we kept our expectations low, but everything was actually MUCH better than expected. Lyn and Gavin are both very friendly and easy going. They answered quickly and sent us a lot of information and links before our stay and gave us many tips for places to see etc. The rooms are lovely, everything is clean and there's breakfast (a lot)... In a nutshell, everything was really great and we would highly recommend this place!