We were grateful to have a place to stay in London where our family of 4 could spread out. Having a basket of snacks upon arrival was a nice touch. They were very easy to communicate with. During our stay the plumbing suddenly stopped working. We contacted the hosts and they were able to have it fixed within 3 hours while we were touring the city. Close enough to the theatre district, while still being a fairly quiet neighborhood to get proper rest at night. We would stay there again.