From the very start of enquiry Gabriel was VERY helpful and quick to respond. He was courteous, helpful and prompt. I had a VERY smooth check in process and offers of help throughout my 7 day stay. What can I say about the flat itself? PERFECT!!! Honestly.. Great location just a couple blocks from the Victoria line. A tesco grocery store right downstairs, a fabulous gym just across the way... Perfect!!! The flat was roomy, two stories, well decorated and appointed, simply lovely!!!!! I would be VERY happy to rent this flat if in London on business again!! A wonderful experience!!!