I enjoyed my stay at the Strand Palace. The room and bed were comfortable and in a great location. They had a nice buffet style breakfast. However, one of the elevators was out of service, and it meant waiting for the elevator and having lots of stops on every trip during peak hours. The hotel is large and there was some wait for check in even though there were plenty of registers. I also had a small issue with the sink and had to call to reception twice before someone came to resolve. Overall, I had a great stay, but there is some improvement needed in order to keep service up.