Great location with easy access to the underground for our days in London as well as the train station for when we left for Brussels. Lisa was very easy to communicate with and the ability to store our luggage prior to check-in was great since our flight arrived at 9am. Our family of 4 stayed there comfortably. Since there is no A/C, the front room got warm during the day and was a little uncomfortable for our son to sleep. I would recommend a fan to use during the summer months. Overall, it's a great place, in a great location, with a great host.