Our stay at Lucy's house and family was our first airbnb experience which is authentic airbnb experience with a great family in one of London's best neighbourhoods. Lucy,Russ and their family was so responsive and communicative before and during our stay, providing suggestions of local places to eat, travel including all kind of questions we have:)). Every morning our breakfast was completely ready and thank you for sharing all your nespressos with us :) As a home,here is a great place to stay, with beautiful cats, warm kids, safe neighbourhood and a huge beatiful garden! The house and room is immaculately clean and beautifully furnished as seen on the pictures. We were comfortable and had plenty of our own space throughout our stay - a private bathroom with towels and shampoos was a plus. We had a private room to watch TV on the ground floor. We used generally Kingston Rail Station - 10 min. walk away - moreover Norbiton train station and bus stations are really close,too. We like to make morning walkings with our coffee and Lucy's home was so suitable for this behavior:).Thank you Lucy and Russ for all this great experience and we appreciate you this 5-star hotel experience :)