The house itself is nice: was clean spacious and a nice space to spend time in. V convenient for the tube.
Communication was generally quick and accurate, although must warn that check in was a nightmare. We arrived, checked in online and received a number to call to receive a code. The number wouldn't connect, no response through the app. We had been waiting outside and had been searching for a hotel for hours and after 11pm when Cynthia finally got back to us with the code. She said she'd just landed from a flight, hence not being contactable, but would expect the host to check the code was available.