Unfortunately, I cannot recommend this flat nor Paige and John as owners, based on my experience here (which I was forced to cut short). First, I arrived at the flat at the agreed time, after a ten hour flight, but could not get in for an extra hour, as the front door lock was being repaired and the cleaners were just starting to clean. Second, one week in, water started dripping from the bedroom ceiling in the evening and spread all over the bedroom floor. It seems the tenants in the flat upstairs have leaks from their shower or bath, which the owners knew about but could not get them to fix. When I reported the leak, Hostmakers (the property manager) and Airbnb were very responsive - Paige and John were not. Their response, which came after several attempts to contact them by Airbnb and Hostmakers? “Usually it only stains the ceiling.” The owners’ father, who does maintenance work at the property and who was supportive, spoke to the upstairs tenants and asked them “not to use the shower.” When the ceiling started leaking the second time a couple of days later, I asked to cancel the reservation. Again, Airbnb was very responsive and supportive. The owners’ father was also very responsive, though he couldn’t do that much to resolve the problem. Paige and John agreed to refund the rest of the stay. Unfortunately, the problem with leaking water doesn’t look like it is easily resolved, as the tenants upstairs don’t seem to want to fix the leaks; apparently, Paige and John have threatened them with legal action (which puts people renting the place in an awkward position). In sum, check carefully if the leak from upstairs has been fixed before reserving this place - and ask if any legal action is being taken. Lastly, don’t consider this flat if you’re staying longer than two weeks max - it just isn’t set up for extended stays (e.g. minimal storage space for clothes etc.)