I stayed at Susan's flat with a friend for 2 nights and it was really great! The flat was clean, cozy and Susan was really lovely and helpful. She let us leave our luggage there even after the check-out because our flights were late at night. And that was very sweet of her.
The room was very spacious, clean and had everything we needed, even towels, shampoo, conditioner, etc, things we were not expecting for.
Highly recommended this place to stay in London.