The location is amazing. A 10 minute walk to Big Ben as well as the Tube. The flat is neat and tidy with a great kitchen, bathroom and washer/dryer. The queen and trundle bed were comfy for our family of four. The only draw back was because it is on the main floor, the bedroom windows did not open which made it very hot. A window fan would easily fix this. Two fans were provided but without ventilation it did not cool down and you did not want to leave the windows open during the day. The toilet seat still needs a minor repair and the paper rack was also loose, but the water pressure was excellent. We loved London!