We're a family of 3 and we stayed here for 9 nights in oct 2022. The apartment has excellent connectivity to the Elizabeth line and bus stops. The location is quiet and safe. Waitrose is a short walk away.
The apartment was clean, all the appliances in the apartment worked well and the kitchen had adequate crockery and cutlery. Coffee pods were provided which was a plus. There were enough clean blankets, pillows, sheets, towels and napkins for use. Shower gel and handwashing gel was provided. Shampoo was not. Toilet paper, kitchen towels, garbage bags, cleaning supplies were there. We had to buy detergent as we needed to do the laundry. Hot water was available at all times and the shower pressure was good. Wifi was 👍
Check-in and check-out were hassle free and Marlene promptly replied to our texts and answered our queries effectively.
Cons: It's a basement apartment and the living, dining, kitchen and bathrooms do not have windows. Exhaust fans and bright lights are provided everywhere but there is no natural light. Thankfully, both bedrooms have windows that can be opened. There is no fan or AC and it can get uncomfortable in summers. Beds are ok, quality of mattresses could be better. The showers in both bathrooms are on a pedestal and one has to climb up almost 2 feet to use the shower. Problematic for kids, seniors and those needing assistance.
Overall, the place is decent for the price we paid and will recommend it if the plan is to be out for most of the day.