Rick was so very accomodating. He was able to provide early check-in although only due to the previous rental early check out so not always a guarantee which is normal. The location was excellent. So very close to many restaurants, shopping, theatre, museums, and transportation. Since the location was off a side street it was generally very quite at night which is helpful for us due to the 10 hour time difference. We felt very safe and being in more a residence made us feel more apart of the city rather than just a visitor.