Our stay in London was most excellent-the place is everything pictured. We did not meet Clive initially, arrangements were made for keys and welcome and it was very easy. The place is not hard to get to. This is a great neighborhood that is far enough away from tourist spots to be quiet and relaxing, but close enough to venture to the museums if you want to. There are great restaurants nearby. Amenities offered (like coffee and biscuits) were a delight to enjoy in the English garden in the back. When we were going to leave, Clive had returned and was a life-saver for figuring out the airport transfer-he personally arranged it himself.