Shane is the best king of host: Discreet and unobtrusive when needed, but also proactive when you need him to.
Communications was great throughout, with quick confirmation of my reservation and clear instructions on how to access the flat. Throughout the stay, Shane was only a phone call away to answer questions.
I was impressed with the initiative Shane took when necessary: My first London flight was cancelled due to mechanical issues, so I realized I would have to postpone my arrival. I was just returning home from the airport and logged onto AirBnB in order to inform Shane I would get to the flat one day late: Too late: He had already logged onto the airline website, noticed the delay and reached out to me first!
The flat would have been fantastic enough with any host, but Shane made staying there a pleasure: Easy and seamless.