Everything is as you see it in the pictures, wonderful. We arrived early, Shannon met us at the door, carried our bags to our room and made us coffee instantly becoming a friend. If you are lucky enough to get this place, you will not be disappointed. Very quiet location but you are in the heart of London. You can hear Big Ben but no traffic. Very close to Waterloo Station. We would not hesitate to rebook this wonderful historic house. Shannon was quick to reply with answers to any question, plus gave us some great pointers on local places to eat. We highly recommend staying here.