Sue's flat was exactly as advertised. Very quiet, lots of personal touches. A homey, welcoming space nestled in a lovely neighborhood just across the river from some of London's main attractions. Sue was easy to communicate with and very thoughtful — she reached out a few days before I arrived to make sure all was well when the rail strikes were happening, and was able to make confirm an early check-in for me. Overall, check-in was simple and straightforward. would definitely recommend Sue's.