The instant I walked in Denise made me feel so welcomed. She took time to chat and gave me some great advice on where to go during my stay in London, and gave me a map for the Tube to make getting around that much easier.
When I got to my room, there was a welcome note and a juice, which was so kind. The room is on the top floor, up four flights of stairs, so he ready to haul your belongings up there. It's totally worth it though. The room is as it appears and very sweet and cosy. I had two suitcases with me, but it was still a very comfortable fit. The window looks out into the backyard below, which suited me just fine as I liked to see their cat, Henry, sunbathing there.
Little touches like a basket for your toiletries were very thoughtful, and Denise also provided towels and a hairdryer. The bathroom is shared with whoever else might be staying in the other room, and is very clean and tiny Quite charming, actually. I also appreciated the little fridge in my room. When I plugged it in, it rattled quite a bit, but removing the small trays from inside the fridge fixed that quickly.
Denise and Trevor are both incredibly kind hosts; always ready with a smile and a friendly chat. I would definitely stay here again should I return to London!