My family and I were very happy in Milena's apartment. It was conveniently located near the underground and bus stops, a Waitrose, good restaurants, a playground, and an amazing food market along Whitecross street. It was bustling during the day but quiets down during the evening which is perfect to come home to after an action packed day out. The apartment was clean and bright and had everything we needed.It was complete! The beds were comfortable and had lots of pillows (yay!). The bathroom is big. The terrace was especially lovely for enjoying a cup of coffee in the morning before heading out to explore the city. Milena was great and was so easy to communicate with. She gave us so much useful information for our trip and kept checking in on us (via email) to make sure everything was going well. She responded quickly to questions and was just so pleasant. She's fantastic! My family and I decided that the next time we're in London, we will definitely want to stay here again. I highly recommend Milena and her apartment. You will not regret it! (Note: Just to let you know, it is a walk up to the third floor, no elevator. It was not a problem for us but might be for some one with an injury or disability.)