Lucy arranged for her brother Vini to meet us & hand over the keys. Lucy's Instructions to the flat from Heathrow via Train & Bus were clear & easy. The flat was just as it appears in the pictures, clean, spacoius and comfortable. The wi-fi was quick, washing machine easy to operate & the kitchen was modern with everything we needed to make our stay comfortable. Great having the Tesco Supermarket so close. We often came home late in the evening & felt very safe in the area. We really enjoyed our week long stay at the flat, highly recommend, thanks again Lucy.