Ken & Karen's place was beautiful - the decor was lovely and we enjoyed how much space we had, especially since we were on a multi-week Europe trip so it was great to have a little extra room. Ken was very helpful and quick to reply to any of my inquiries. They had their friend Peter greet us and give us the rundown on the flat (keys, laundry, checkout, etc.). The area was more up-and-coming, but there are lots of good restaurants and shops in the surrounding neighborhoods. One thing I wish I would have looked more into was the time it took to get to-and-from the tube station (which is totally on me). The walk was a lot longer than I was expecting (~15-20 mins and a little longer with luggage). Overall a great experience and I would definitely consider Ken & Karen's place again for our next London trip.