Kathy was very friendly and welcoming. The place spotless and with a lot of little touches that show plenty of care for the wellbeing of the guests. The instructions to arrive were very clear and Kathy was very helpful about local things to do and see and how to get around. With the nice location in a quiet and leafy part of London, being in a house with a friendly host, and the breakfast this felt like a proper Airbnb how it should be (and is rare nowadays). Will try to stay here next time i am in the area!