Carmen is a fabulous host. She was extremely responsive and addressed my questions quickly and efficiently. The flat is in a wonderful location and close to the Tube as well as the lively St. John's Wood High Street which has lots of shops, restaurants, coffee shops and sweets. The flat was comfortable and well equipped. The neighbors could get a bit loud periodically, but the noise did not generally continue late at night so it didn't present a real problem. All in all a great stay.