We stayed here for three nights and it was a very nice experience. Melissa is super friendly and helpful, making the check-in process smooth, and gave us some local tips and recommendations as we arrived. The apartment is very clean and comfortable, it has everything we needed. It's located in a quiet neighborhood, which made coming home each night a pleasant experience, we were able to unwind from the bustle of London. The location is also great, close to train and bus stations, we're able to get to the center of London in about 30-35 min on the bus. Overall a wonderful stay and would highly recommend.