Nice flat located close to Hayes town centre and bus stops/station in a quiet neighbourhood. The flat itself had everything you would need and Rav had laid out everything in a well organised manner. There were written instructions and tips on how to use various appliances in the flat like coffee machine, oven, washer, heating etc. Appreciated the use of the condiments in the kitchen and the snacks/sweets when I felt a little peckish. Cant ask for more, everything was perfect!