I didn't actually meet the hosts but my boyfriend said they were very nice. The room is clean and neat and we shared a bathroom with one other room upstairs so it was nice and private. Bed was really comfortable and it was quiet at night so we slept well. It is fairly easy to get to the City, about 45 minutes including the walk to the station to Tottenham Court Road where I work in Central London. The area is not the best, but fine if you are using it as a base, though I wouldn't fancy walking back from the station alone at night, lots of men hanging around in the streets nearby. Overall, a good stay!