Silva was very responsive, he always helped when we asked but the inconvenient was with the place. It was dirty, i mean there was dust on the sheets and the bed but the worst was with the bathroom. We never understood how to use it, there was hot boiling water at one time and the second after there was cold water and it was very difficult to shower. Moreover the shower was also clogged and there was dirt coming out and even if Silva helped with it it was very inconvenient. And the guy who lives below came because water was going to their appartement and we couldn’t shower during 10 pm. The area isn’t the best, people tried to enter in the apartment and it is really noisy. For the price, the place is okay and Silva was very kind but the bathroom problems were really irritating.