We had to cancel our stay last minute due to unusual circumstances- a national train and tube strike - all the coaches were full and we simply couldn’t get to London.
Hussein wasn’t keen to give us a refund as we had to cancel the day before, which we completely understood, but it simply wasn’t our fault either.
He kindly agreed to 50% refund which we appreciated and Airbnb support were brilliant.
P.s I couldn’t skip the ratings section in this review but we never saw the place so please ignore!