The location of the apartment is great but that is perhaps the only good thing about it. The place needs to be a lot cleaner. The headboard of the bed has black stains and spots, plastic strips dangle from under the bed, the kitchen utensils had dust and tufts from not having been cleaned. The wall next to the TV has water damage and mould. The TV didn't work because the basement flat didn't get signal. The boiler went bust during our week-long stay and was fixed a day later. The advertised baggage storage is a myth and was denied to me at the end of an eight-day stay with the clause of it being subject to availability. I had requested a late check out which could not be accomodated according to the host/letting company. However, given that the amenities clearly stated that baggage drop off is allowed when guests are departing late, I was surprised that I was refused this service. It was unprofessional and inhospitable.