The property was generally OK, however it didn’t feel the safest location, also one bedroom looks towards the train track so could be noisy at night. It was generally clean but definitely in need of some tlc in some areas. Our main issue with this property is that we were treated appallingly by this host / hosts team. Having booked based on a cot being available, and checking before booking and prior to arrival, we arrived at the property and there was no travel cot. Having contacted the hosts team we were advised they would get in touch with the host to see if one was availability (although they were more preoccupied with seeing evidence of our emails). As we were travelling with a young child, we obviously couldn’t hang around and potentially have nowhere to stay, and having been informed by the hosts team that they didn’t know if or when a cot would be provided, they agreed to a full refund and we would find alternative accommodation. We chased the refund while on our break, however the hosts team just stalled, and then a few days later we received a message to say they would offer us £50 in ‘compensation’. This clearly shows the sheer lack of integrity and we feel intentionally mislead and duped