Fellow Airbnbr's please note: Our reservation was changed from the apartment in this listing to a different apartment (located on Eccleston Square) without our knowledge. After our stay, we were told there was an issue with the apartment we had originally booked and our reservation was changed so we "would not be disappointed". We were also told it was an oversight that we were not notified of this change prior to our arrival.
The review below is for the Eccleston Square location (again, not the same as this listing):
We were allowed to check in very early for which we were very appreciative. Frederick gave us a tour of not only the apartment but gave us a quick rundown of the area. He had also supplied us with fresh milk and bottled water which was a nice surprise. The stairs leading down to the apartment are quite steep and could be a problem for anyone with mobility issues.
When we first arrived there was an almost overpowering smell of air freshener but it dissipated after a little while. We never noticed any musty smell during our stay as has been previously mentioned in other reviews.
The apartment is big and roomy, almost too much for three people. The sitting/living area has a sofa and two big chairs with a table situated against the wall opposite the fireplace. It was a nice spot to sit and chat after a long day of sightseeing.
The kitchen is down a couple of steps and off the front door. It was outfitted with cups, plates and silverware. We only used the microwave and the kettle but there is a full size refrigerator, a stove, an oven and a washing machine.
The master bedroom is en suite (with the bathroom attached.) There is a large tub with a hand held spray. The other bedroom was smaller but yet a good size for one/two people. There is a small shower in the bathroom along the hallway, with a half sink and toilet. There were plenty of towels and clean linens. There was even a hairdryer.
The unit could use a very deep clean; we found items under both beds; there are some cobwebs on the ceilings and walls; the floor corners and along the wall edges have some dirt buildup; and the furniture (sofa and chairs) have stains.
There were no issues at all with the WiFi.
We did have a small issue with ants in the kitchen but it was handled immediately and thoroughly. Also, there is a bit of noise from what I guess are the trains from the Tube. It was never loud enough to keep us from sleeping.
The location is simply the best thing about staying here. So close to shops, transit, restaurants, and theaters. Right in the heart of Westminster.
The host has been extremely prompt in responding to all inquiries, questions, and problems.