Our host, Ophelia, was welcoming and very responsive before, during and after our stay. She answered all of our questions regarding the flat and surrounding area, was flexible in helping us pick up the flat keys, and took care of a minor water leak very quickly.
The flat is well-located very close to two tube stations, grocery stores, and many restaurants, and in walking district to other sites such as the British Library and British Museum. It is perfect for a family as it has a great kitchen, two bedrooms, and a spacious living room area. It's also a reader's paradise with books on every topic lining the walls in most of the rooms. We thoroughly enjoyed our time in the Gower Street Flat!