After multiple other hosts cancelled on me right before my travel dates, Jesse came through for me. She was responsive and communicative despite the late booking. I did not stay in this listed property due to some extenuating circumstances, but Jesse placed me in a fantastic alternative accommodation nearby. The location was fine for me and close to transportation, and I loved being able to easily take walks along the Thames. Although there were a few missing items upon checkin, I was easily able to find whatever I needed in the nearby shops. There was a minor maintenance issue during my stay, but Jesse had it resolved immediately.