The location was great and the house layout is nice. However the roof terraces were unavailable because there was scaffolding and workers there our entire stay. This was one of the reasons we selected this property. Very disappointing and uncomfortable having men working just outside the windows, especially for our family of 5 with three young girls. Additionally there was no hot water when we arrived. No one was able to shower, what a nightmare first impression and we had no idea if we would have hot water the entire stay. Completely unaccepable to not have hot water, but I guess that is the chance you take with Airbnbs. This would never happen at a hotel, they would offer discounts and make the necessary accommodations. The co-host was not very responsive and we did not feel like she took the urgent matter seriously. The hot water ended up being available intermittently. The host still has refused to give us a discount despite these major items. We had to pursue other measures through Airbnb.