I stayed in Arune's place for three days last week after an abrupt change in my travel plans necessitated figuring out a place to stay - fast. She was very easy to get ahold of and has put a lot of thought into communicating everything you need to know when you come to stay. I particularly appreciated having a central "information" document and a brief youtube tutorial on how to use the smartlock! It is clear Arune runs an effective business that she takes seriously and I will go out of my way to stay at one of her properties again the next time I'm traveling through London - everything was as easy as it could be and the room was exactly as advertised. Location can't be beat, and I felt very safe as a solo traveler. Thanks for a seamless stay!