We had an excellent stay in London with Piers. The apartment was great, clean, comfortable, and in a great location. We had the keys sent to us by mail prior to arrival so getting into the apartment was super easy and convenient. When we got inside there were instructions detailing out how to use everything, including connecting to the internet which was incredibly valuable.
Piers was exceedingly helpful and even gave us recommendations and advice as to how to spend our short time in London.
If we're ever in London again we would definitely stay there again!