DO NOT USE THIS HOST!
Our vehicle broke down on the M4, we were in constant contact with the person checking us in while we waited for the AA.
At 11:55pm as we just got back on the road we rang the host who told us it was too late to check in and to find somewhere else and then hung up!!
We had to drive around to hotels in the middle of the night to find somewhere to stay, finally finding the last room in a Copthorne in Slough at 01:30am.
The next day we had to argue with them to try and get our money back!
The worst host I have ever experienced! They did not care one bit for our welfare!
The next time it could be a young family with children or someone who isn’t lucky enough to find other accommodation!!
ABSOLUTELY DISGUSTING!