The flat has its little quirks (a temperamental toilet and shower in particular - mainly due to low water pressure) and could do with a bit of TLC in general, but otherwise it was clean, a really good size for central London (there was more than enough space for my partner and I to both to work remotely for the week) and is in a fantastic location. The street has quite a lively 'buzz' thanks to all the little cafe's, restaurants and bars along it, but as the flat is at the back of the building you don't get disturbed. The WiFi was good. The bed and sofa were both comfy. The kitchen is small but has everything you need.
Toby was friendly, accommodating and responsive. Communication prior to arrival and during our stay was good and the key collection was very easy and straightforward.
We would definitely look to stay again in the future.