Pengyou and her cohost communicated with us throughout our stay. During our stay there was absolutely no hot water or heat. The place was freezing. Someone was supposed to fix the issue the day we go there, but he didn’t show until the following evening. He said the place was dangerous for tenants to be staying. After overhearing this, the cohost proceeded to tell us we could stay for half price... failed to mention the dangerous comment the expert had just mentioned. We were forced to cancel and no given a refund for the night we stayed in the freezing apartment with no hot water. Would not recommend.