We booked this unit as we were coming from Canada to a festival. When we arrived to the unit it had not been cleaned from previous occupants. There was urine in the toilet, two full garbage cans, chunks of hair on the floor, and dirty sheets on the bed. It was upsetting as we had asked to check in early and we were told no because the unit had to be cleaned. It took about three hours for the team to confirm a cleaner would be coming later that night. We were a bit unsettled as our belongings were already in the unit. When I asked for a refund we received 1/9 of our total payment which was rather unsettling as we had booked for 4 nights at almost 2k Canadian. For convenience sake we had asked to extend an extra night and did not receive a response until after the check out. The cleaner also arrived 15 minutes before the checkout time and was standing at the door waiting for us to leave. Would not recommend staying there for the cost.