The flat was great, and Natalia is a gem! All the reviews you have read are completely true. She's a terrific host, and the flat is as described and well equipped with everything you might have forgotten. It's centrally located between Russell Square and Holborn stations, so getting anywhere by tube was easy. But it was just as easy to catch a bus, or simply to walk to most places in the West End. It's comfy, clean, and Natalia was super gracious in providing us with a welcome basket of goodies, milk and juice, and unbelievably, some amaretti when we departed. She also provided us with tips, guidebooks, and she checked in with us during our stay to make sure all was well. While the flat is on a busy street, we did not have any issues with traffic noise in the evenings or at night. All in all, it's a great and cost effective place to stay in Central London, Natalia is simply amazing, and we would definitely recommend it to friends and would stay there again.