We had a good stay at this property, we didn't meet Veronica however there was someone there to meet us on time when we arrived. The flat was homely and comfortable with kitchen basics and some toiletries which are helpful to start off a stay. The flat is situated with views to a nice communal garden with trees. Brondesbury Park is a nice quiet neighbourhood and a good location to be equally close to the shops and train stations of Queens Park and Kensal Rise. We would recommend a stay here if you like a peaceful getaway from the hustle and bustle.