Let me start by saying something nice. The location of this place is great - it's right in the centre of all the best London has to offer.
Now for the not so nice stuff.
10K worth of my items were stolen during my stay here. I got home one afternoon, to find the lock on the floor, and my computer, money, Chanel bag, clothing, headphones and sunglasses missing. While I understand it is not directly the hosts' fault, I feel this happened due to negligence on their part. A deadlock key was not provided to me until after my things were stolen. Why wasn't this provided to me straight away? I looked around at the other apartments, including the apartment opposite this one. They all have MULTIPLE deadlocks on their door, as well as a surveillance camera at the entrance of the building- so obviously burglaries are somewhat commonplace. As a solo female traveler, I felt scared, violated and unsafe for the remainder of my trip. I was absolutely sickened by the thought that someone was able to break in so easily. The lock was flimsy, and the part of the door jamb that was holding it in looked as if it had been broken multiple times (there were crowbar? marks on the door). As I mentioned before, all this could have been avoided if you had have provided the deadlock key to begin with. I feel compelled to let other travellers (especially solo female travellers like myself) that this is an unsafe area and that the apartment is FAR from secure. I would hate for this to happen to any other person on holidays.
I have also tried to resolve this through Air bnb's resolution centre, but I've got nothing but silence from the host for the past few days.
If you stay here, please know that the building is not secure, and your belongings are not safe. Evidently, anyone can get through the main door and easily break the lock to the unit. The wood had broken away like it was a toothpick! If you must stay here, leave your valuables at home!