I was by myself for the first time and Zak was like my first friend in UK. He was always there, for every small or big thing. He was so so so helpful and I would definitely be lost without him. He even showed me around one day Couldn't have had a better person around. Even the location is very convenient. The bus and the train station is hardly a minute away. All the convenient stores are nearby. The place is very comfortable, cosy and clean. It felt like home. Would 100 percent recommend this place.