The unit and location are fantastic. It is thoughtfully appointed and Robin is very responsive. We have a young child and Robin was accommodating with both a bed and crib in the second bedroom. The location with its proximity to Kensington Palace is great for children. The cons with staying there for a month was that the Internet connection can be spotty, the stereo setup for the tv is old and the coffee maker was broken. With this said, I would stay again if I were making another long stay in London and would recommend to anyone.