To be honest, the room look better when you are in, at least that was my impression. So, no problem at all with that. The location is great, 5min walking to a big mall (Westfield London) with lots of shops, sometimes events, and 24h buses to-from London city center. And she was helpful and nice, no problem to use the in-house facilities (but the rest of rooms, of course). Close to big mall and busy street but quiet location (side street off Uxbridge Rd).
Overall, I wouldn't mind repeating if go back to London