Akmal was great communicating with me through out the process. Before booking, she answered any questions and concerns that I have. After booking, she asked about my itinerary so she can track my arrival time. On the day of our arrival, she sent Carlos to meet us and had a walk through of the apartment. Carlos was fantastic. The apartment is located in a residential area. Although there is a Tesco supermarket very close by. The apartment is very clean and modern. 4 floors total. You walk into the 2nd floor, it is the kitchen. Then, there is the living room and dining room downstairs, and 2 bedrooms and the bathroom on the 3rd floor and another bedroom on the 4th floor. Overall, great experience at this apartment.