I enjoyed my stay at this hotel studio apartment. Everything looked brand new. It was tastefully decorated and immaculately clean. We were on the 4th floor and could open our windows or use A/C - equally refreshing. Staff was helpful in bringing us supplies as needed and after 5 days they came in and refreshed the sheets/towels. I will tell you that the refrigerator here is VERY SMALL, and there's no freezer. So, if you think you are planning to buy alot of foods that need refrigeration, think again. If you wanted to make bacon/eggs, you'd have to buy them in the morning and cook them - with really no room for leftovers. The fridge only held milk, juice, bottled water and very little else. The coffee machine is a Nespresso one, and pods are included. But if you don't like espresso, then you'll have to buy instant or walk over to the nearby Starbucks. We tried the washer/dryer (great feature!) and it works but it takes double or triple the time you'd normally expect. Our clothes didn't dry fast enough for us so we used the handy convenient drying rack provided in the closet. So, use it but not the night before leaving b/c your clothes may not be dry enough! Another plus was the closet space - HUGE - floor to ceiling - you can unpack everything. Plenty of room in the place for your luggage. And very expansive TV offerings (SKY and CNN International). We are familiar with the area and know it's a great place for decent places to eat, and a 5 minute walk to the Tube where you can get the Picadilly and District lines. I would definitely come back! Thank you Supercity!