From the start, Gianni was able to respond very quickly to my questions and gave instructions. He met us at the apartment for the check in and showed us around the flat. The flat is on the basement level and had stairs going down. Gianni was such a gentleman and helped us with carrying the luggage down which we really appreciate. The flat looked like newly renovated. The two bedrooms were both nice and the beds were comfy. The kitchen included everything you need which made it very convenient for us. As shown in the pictures, the living-room area has a loveseat for two people and bathrooms are quite small but it was enough space for us. We enjoyed our stay at Gianni’s place!