Seriously the most welcoming staff possible, and a perfect location. By the end of my stay of three days, I felt like I had a few more friends in a big and strange city. Disabled visitors note that there is a steep flight of stairs to the sleeping area from the main pub, as well as downstairs to the storage area. I have limited mobility but for me it was worth the extra effort to go up the stairs because of the effort saved by such a close location to things like the British Film Institute and the Tate Modern art museum. Luckily I use a cane rather than a wheelchair. The only reason I gave it 4 stars instead of 5 is because there were some guests that were loud in the middle of the night in the courtyard, but when I told the night staff about it he corrected it immediately. I will definitely be coming back here again, even just to say hi to people!