A good host can be identified by how quickly they can resolve problems that arise for their guests. This is exactly what Michael did for us. We rented the lovely spacious one bedroom flat for a week, whilst waiting for the legal completion of our newly purchased flat. Unfortunately, due to unforeseen circumstances, a couple of key amenities were not as expected upon check in - e.g. the Wi-Fi was not working and the flat was not as clean as one would expect upon check in. Fortunately, however, Michael was very quick to respond to our messages and went the extra mile to ensure our stay was as comfortable as possible. For example, he ordered appliances (e.g. microwave) and other key items that were very appreciated. All in all, expect excellent communication from the host and ability and willingness to sort out any issues, fast.