We were greeted by the host and received a thorough tour of the flat and an explanation of necessary information (e.g., how to connect to WiFi). Communication with the host was excellent before and throughout our stay. The flat was clean and bright with the amenities necessary for our group of eight. The bathrobes were not expected, and were very nice on the cool mornings in October! There was plenty of hot water for eight people to shower and the WiFi connection was excellent. The flat is located in a very nice neighborhood within an easy walk of a number of tube stations and restaurants either on or near Finchley Road. We stopped by a few of the late night markets to get food to prepare in the well-appointed kitchen. We found this to be an excellent place to stay and appreciate the ease of communication with Carolina.