There was a delay in meeting up which was originally scheduled for 3:30pm. Ainara texted that she was running late and so were we so we agreed to meet at 5pm. When we got there around 5:30pm the room was still not ready so we left our luggage and came back around 6pm and the room was finally available about 6:30pm. We know it's difficult when the owner has other responsibilities but we were disappointed in the time it took to get the room. The location is excellent and Ainara is personable. Bedroom is a good size but when booking 5 nights we anticipated more than 4 hangers (originally) then 2 more made available to hang clothes on a rack over a closet door. Also, no storage drawers made available since closet and storage has her things in them. If the stay was only for a night we can understand but more storage for guests is needed if staying for several nights. Further, entering the flat there is a narrow hallway leading to the bedroom, bath and kitchen which is used for storage, 2 chairs, vacuum cleaner and a red bucket with mop used for cleaning that stood between the bath and kitchen the entire 5 days. The place is very clean but having the cleaning bucket with water and mop should be stored elsewhere. Another review spoke of bathroom issues needing to be resolved and that is still the case. However, we didn't understand prior negative comments regarding the bed. It was very comfortable and the sounds from St Abbott's church and the children in the school playground makes one feel part of the local community. I took pictures of the flat and would share if anyone requests. This was our first time using Airbnb but we've stayed at multiple B&B's over the years so are not unfamiliar with what is expected in a B&B. Again, Ainara was very friendly and the location is convenient.