Huma is quite lovely and very accommodating. She was available to answer questions and give directions, and pleasant also to chat with. She's a proper Londoner and knowledgeable of the city.
It's a big old house with all the benefits and normal detractors of big old houses. Quite comfortable, a bit creaky, with fiddly door pulls and features that I think of as character.
There are three cats that magnanimously posed for photographs and trod over everything. We loved them and everything about this place. Will stay here again.