It all started well, communication was great allowed me to check in early so I can set up decorations for my boyfriends birthday called me to check everything was going well and it was really good. What let it down was the next morning we checked out early, Mian called me to say the duvet covers pillow covers and bed sheet was missing and that he checked the cctv no one came into our room after we checked out. He said I had to pay £70 for a new set. Completely in shock as I wouldn’t steal and I actually cleaned the room before I left, as I do with anywhere I stay, and the only thing I left was two wine glass in the sink. Mian sent me pics of pillows on the floor, duvet all messy and towels everywhere and that was not how I left the room. I was so upset, I was being accused of stealing bedsheets and duvet covers?! Mian then told me he’d send the cctv footage and when I asked to send it he then said I actually had to go over there to see the footage. I contacted air bnb as I was not going to pay for something I did not take. A spoke to a lovely guy called Gavin who looked into this for me. Mian then told Gavin that he has new cleaners who took them. Don’t understand how Mian told me he checked the cctv and no one entered after we had left yet he told Gavin new cleaners came a took it. I had such an amazing day with my boyfriend and this just left such a sour taste to a memory. Very upset with how Mian made me feel.