Reza received us very well and always available to help when needed. The flat is very well located, with great restaurants, the underground just 2 blocks away, supermarkets, etc.
We arrived with 2 kids (12 and 13) and Reza helped us with a futon so they could be more confortable.
He also helped us with a late check-out, due to a late flight on our last day.
Overall, a great stay!