Matt was immensely helpful prior to and during the entire booking. He answered every question I could possibly have and then some. His family's home is absolutely beautiful and is in an area great for families with little ones. It's very homey and we didn't want to leave. The train station is directly up the road and was very convenient during my stay. Matt's father was also very friendly and helpful as he was there for check in and check out. Instructions were left for us on the table and he checked to make sure we got them.