Remarkably UNREMARKABLE.
I travel to 20+ countries/yr and use airbnb often. it's hard to give unpleasant reviews because I know people are doing the best they can. We were just gravely disappointed with the overall experience with HostMaker...From check-in (late/ cleaners not finished) to check out (being lock into property due to door issues) it was not worth the experience.
Far too many issues in so little time.
The host was kind and accommodating to the challenges/ complaints but traveling from USA to U.K. There were too many things that could have been easily avoided if organization has been set in place.