John and Susan have been very accommodating and helpful. I ended-up at their place after having problems with my previous booking. They could get the place ready on super short notice, even though we had to finalize a few cleaning details after having moved in. On a day-to-day basis I interacted with John. Communication with him has always been easy. He always tries his best to comply with your requests, and to help you out in whatever you may need.
This apartment is just as it looks in the pictures. Small & cozy. With a nice and modern bathroom and a very convenient radiant floor heating system.
Very good location in terms of communications, a 10-minute walk to portobello, and 20 min to many other feature places in London by bus or underground, accessible grocery stores, and great connection with Paddington and Heathrow.