We had our worst experience in Julia’s apt. Yes, it’s very clean and tidy. Great updates. No complaints there. But we arrived (after 12 hours of travel) to find no towels. Not only was Julia unapologetic but it took more than 18 hours to get a couple of towels delivered. The location was misleading in the listing. It pictures a bustling neighborhood, and not the run-down neighborhood that it is. Getting the keys was a challenge because they were located a block and a half away. That wasn’t explained openly in the listing description. It created confusion for two tired travelers. The mattress and pillows are old and very uncomfortable. We felt like we were being cycled through; charged a premium cleaning fee for a 9 square yard flat, on the way to the next guest. It was a failed expectation with an oversold product. We feel had.