Place is ok, aside from the fact that it is located next to a Jack the Ripper pub and there are some strange personalities around - was feeling unsafe at night.
Communication is terrible. Took one hour to check in, because you need to walk elsewhere (with all the luggage) to get the keys (so it is not 2 minutes from aldgate east) and there was missing code to enter the property, which took multiple calls to sort out.
No rubbish bags in the property. No key to access the rubbish bins, the suggestion was to go and dump the rubbish on the street.
No iron. Was agreed in wiring for me to buy it. Instead of getting the premium for the service, still battling with the host to receive reimbursement.
Freezer completely iced and not working.
Not recommending anyone.