Rodney was extremely helpful and his place was very conveniently located for us on the underground line from Heathrow. When we had difficulty remembering how to get the heating started he came as soon as he could, and was very gracious. We are coming back , arriving late at night and he was very flexible about the arrangements which we appreciate. We were happy with the location, amenities and he also provided a list of free and not so expensive activities which was excellent.