Despite planning to arrive at 7pm our flight delay meant we could not make it until 5am the following morning. Boris arranged to leave the key at a neighbouring hotel for us. As our bags had gone missing Boris's wife was very helpful allowing us to use their phone to follow up. The studio is in a great location - easy walk to the station, great shops and pubs and also down to the Thames. The studio is small but has all that is required. It was immaculately clean and serviced daily if required. Would definitely return.