Ainara she s so kind even if I didn t see her at house .Gemma also she is so friendly she welcomed me at home . I recommend the place . I like a room it s tidy and clean and there is all stuff that u need in bathroom as well hairdryer. The place is in centre London;everything close to the flat for eating or shopping . Ainara kept touch with me everyday to know if I enjoy my stay at her place ;so everything was amazing! She recommend me also nice place for friday night close to the flat with nice music and amazing garden on the roof .thank u Ainara