Gwen met us at the door, gave us a tour, and told us to let her know if we needed anything. Perfect! The neighborhood and the place were both charming. The loft was as described, clean, and comfortable. Gwen allowed us the use of her kitchen and provided bagels, jam, and fruit for breakfast. She even provided an ironing board, hair dryer, and a set of towels for each of us. I highly recommend staying with Gwen.