I didn’t meet Akmal in person but he seemed nice and was responsive and clear with information.
The place was lovely! It had everything you would need on a trip.
Location proximity to the Bakerloo line is very convenient to move around. The area itself is a bit specific; it gets a bit creepy at night.
WiFi coverage wasn’t the best but it didn’t really matter (to me personally), as well as the TV which didn’t have any channels.