We had a pretty disappointing experience at Joel's during our 10-days stay, very different from the positive comments that we carefully reviewed before booking the place. We had to report numerous issues with the accommodation from the very first day, receiving no concrete response or solution from the host's support team. The most important issue included the heating system, which continuously stopped working and had to be manually turned on. It was the middle of winter, having 1°C outside, so it was very unpleasant to wake up at 3 am because of being cold... After the 5th day without any solution from the support team, we had to figure out how to fix it after spending a couple of hours watching Youtube videos. Other issues included: the front door not opening / Stinky patio due to animal excrement laying on the garden (the patio could use some overall maintenance) / Loose bathroom door handle, you'd get stuck inside, needing someone to open the door from the outside. / Dirty windows, hadn't been wiped in a while. / Shaky dining table, very unfordable to use. / Missing extra toilette paper and napkins, missing laundry liquid and body soap. Overall the property is ok, and I'm not sure if we were just unlucky, but it definitely needs better revision before receiving guests.