Terrible communication. They seem to be making an effort to make the check in a good experience by reciting long sentences on the phone and giving you the long codes to unlock the doors, asking you every other second if you are happy with their services. But it's quite clear that it is a big call center who will be managing your stay. And here comes the worst part. On my second night there, the fire alarm went on in the building. Probably a defect as there was no fire in the building. We called the number/call center (could barely understand what the other person was saying on the phone), they simply told us: "oh, you can mute the alarm yourself, just type this code, and press the mute button...Great! We did that and they alarm went mute. But what if there is a REAL fire! Now the alarm wouldn't go on as we have muted it! In a nutshell, I felt unsafe during the stay and I add to cancel the rest of my days there. Terrible place, clean yes, but absolutely bad in all the other way. Oh did I forget? The walls are paper thin so you hear everything and the kitchen smell terrible (open garbage in the corner of the room).