The place is good if you are looking for somewhere to get your head down and will be using as a base to explore London. As others have noted, it's not quite as swanky as the photos show, with the finer details not fantastic. The place was clean but was a bit dusty and the bottom bedroom in particular smelt very strongly of smoke. We did have some problems with the boiler during the stay which Aramdon resolved swiftly. Overall, a good base and good for a large family such as ours