First, I wanted to say my wife and I really enjoyed our stay of 8 days in the flat. We knew we would enjoy our trip to London since we could always go back to a very well located, clean and convenient apartment. Vanessa has been very patient waiting for us for check-in, since our flight was delayed. Communication with her was always pleasant and helpful from the beginning. She has also helped us finding our way from the airport. I wouldn't hesitate to recommend this place to anyone! Thanks!