John was not present during our check in/check out but gave us clear instruction regarding it. He was very responsive & informative! He gave tips about places of interest to visit & places to dine.
John apartment was very near to public transit which makes commuting around London so much easier & Tesco supermarket is nearby as well!
The apartment was clean and cozy.
Would not recommend to people who have trouble going up & down stairs as it's a 2-storey apartment.