The flat was comfortable and a good price. About a 5 minute walk to tube and closer to bus stops. We also had small issues with hot and cold water in the bath, but it was only for a few minutes and only occasionally. I would think this is common in small flats. Richard was very accommodating and let us drop our bags off after the previous people left. He also said prior, that we could drop bags off at Thai Massage as soon as it opened in the morning. Washer and drying rack and extra heater were appreciated!