Antonia is a very responsible lady, fast responding and information accurately, she has great information about the area as well as neighbourhood. The place is exactly as the photos, natural sunlight coming through the glass covered area made room very bright, we love that the most. All home appliance are wonderfully working great. If I have to say something not perfect is some noise from upper floor....but being a tourist which I can tolerate. To me perfect location just a station from Waterloo and really good size for 2 of us, I will surely recommend to my friends and my next trip too.