This was my first time staying in London, and Roberto and Vanessa were super kind and friendly and really made the experience enjoyable! It was rather cold when I stayed so they provided a hot water bottle to keep me warm. Everything is as it says on the tin and Pebbles the cat was absolutely adorable. It does take at least half an hour to get to anywhere in Central London but otherwise—if you're on a budget, this is a good place to stay!