Billie and Max's place was good, the positives are that it is in a prime prime prime location in central london / kensington. We were in and out all day, so it was great to have a spot close to a couple of the lines. The area is a quieter street, which we loved and we felt very safe at all times. The check-in was seamless and great, super easy to access the apartment. It also had free laundry which we took advantage of, and both machines worked great! The wifi signal was also amazing! The downsides were the space was alot smaller than we thought it would be, and the pull out bed isn't really a pull out bed, its more of a foam mat on the floor, there was also an uncomfortable beam and dip in the 'pull out bed' / couch, so I had to sleep at the foot of the bed on kind of an angle. It needs a slight pick me up and some small maintence things, and I think it should be described that it suits 1 or a couple, because its so small there is not alot of privacy if travelling with friends, and I have no idea how 4 people would fit in here. All in all a good stay, I would recommend it to friends.