Irma was really welcoming, she waited for us till 11pm as our plane only touched down at 7. She was very patient and walked us through her house, telling us how to use everything even though it was late. She also has alot of london resources such as maps in the guest room which could be used to plan one's trip in london. Irma's son was very warm and nice as well. Irma also has a very hyper dog called Sarita who was very endearing, treating us like family. It was a great stay at Irma's place.