I made a mistake when making the reservation and only booked for one person.
Although the house was quite big and the room too Rhian told me that it was not possible for me and my wife to stay together. Rhian argued that he couldn't allow it because she could lose the superhost status if the other guests complained. I told him if we could discuss it with the other guests because it really was an urgent situation since we couldn't get any other room and also we had to be separated.
Far from being understanding, she refused to allow the two of us to stay together. We finally got a room for the two of us and we didn't stay in her apartment.
We lost all the money and, of course, she refused to find a half-way solution favorable to both of us.