Mary is very responsive. She replies very quickly to any enquiry. The place is in superb location, only two minutes walk to Crossharbour DLR station and 10-12 mins walk to Canary Wharf station. The premises itself is not in a newly developed section, but it is within the hyper-modern Docklands area. This gave me the double benefits of clean air and quiet surroundings on the one hand and very good access to shops, restaurants and public transportation on the other. The room was clean and I didn't have any difficulty in working with my laptop in the room. I enjoyed using the Miele washing machine in the kitchen.