Mickey did a great job of explaining everything to us and kindly allowed us a late check out. The location is great for the King’s Road and easy to get to the West End. There is a well stocked, open til late Sainsbury's steps away. The view is terrific. The beds are very comfortable; the bed linen and towels are five star; all the machines, kettle, toaster, wifi etc work; the plates, cutlery etc are good quality.