We were disappointed. When we arrived (on time) the cleaning person was still there. She asked me to finish the laundry when she left.

The flat is located below street level. The bedroom has no windows (there are skylights but they're covered and closed) and we found the air to be a bit stagnant. Fortunately London was cool those days -- can't imagine what it's like if it's hot.

Those "romantic" lights you see in the photos? A complete pain in the neck. For no apparent reason the lights in the bathroom would turn green, the. Blue, etc. we never really figured out how to just turn the lights on with the silly color effects (the light switch has about 6 buttons with no explanation.) BTW we live in SF in a modern condo. We're not technophobes.

The bed is VERY squeaky and the mattress is very soft. (Many will like that. I didn't.)

Be careful coming home late: the outside stairs to the apartment have no lights and it's very dark. We had the phone app flashlight which made it OK.

The neighborhood was nice (good options for coffee, food) -- but a bit far from where we wanted to be during the day or at night for theatre Etc. 15 minute Tube Ride each way.

All that said it's NOT a terrible place at all. It's quiet. Safe neighborhood. Perfectly good kitchen. Nice to have two bathrooms -- although again too much unnecessary technology on the showers -- and the high tech coffee maker was a bit of a puzzle at times. (We're both reasonably tech savvy BTW). Just be aware of the down sides.