Jools and Howard’s place was a perfect stay for us. They prepared everything thoroughly and thought of everything we might have needed - from shampoos to having tea out for us when we arrived after a long day of travel. Our room had great privacy, while the whole flat itself was very clean and well decorated and homely. Jools and Howard are very friendly, happy to have a cup of tea with you and chat about what to see and do in their city. We felt right at home in their flat in Pimlico. The neighborhood is residential, so less hustle and bustle found here than in downtown London making quiet and peaceful nights perfect for getting through jet lag. I can’t recommend this Bnb more, thank you for everything Jools and Howard!