We had a fantastic week in London and the flat was perfect for our needs. It is extremely conveniently located with 2 underground stations within 5 minutes walk. The flat which has been recently refurbished had everything we needed for a family of four. Linda was extremely helpful with arrival and check-in instructions and information on the flat and London in general. There is a comprehensive information and instruction booklet in the flat. Linda was kind enough to send us a lot of the tourist and area information prior to our arrival and was very responsive to any questions.