I just want to preface this by saying that I do not usually write negative reviews unless something really bothered me and from my previous reviews it’s easy to tell that I am a pretty decent renter.
The place itself if very nice and clean. I would definitely stay there again as it was quiet, had good internet and was overall a comfortable location. The tube was a quick 10 minute walk, along with the Tesco superstore. There’s a tesco express literally down the street and a lot of food delivery options.
However, I did not enjoy interacting with the hosts themselves. It was very friendly until when I went to check in. My family came with me to check in before heading to their own Airbnb but the code did not work. All three of us tried to enter the code and tried multiple combinations but it didn’t work. So, I called the hosts but there was no reply. I called multiple times over the course of 30-60 minutes but no reply. I even messaged them on Airbnb and there was no reply. So then I called Airbnb and when they contacted the hosts they were able to get back to me in 10 minutes. The hosts said “like I said in the email it’s #### or ####” but my email from them only had one of the codes. When I went back to try the second code it worked.
Once inside it was very nice and my boyfriend and I did enjoy the time we spent at the Airbnb (which was mostly just sleeping due to my jet lag). But I was confused as to what I could and could not use in the kitchen. They said they had left a few things out for us but to not use their food, which I didn’t know if it extended to the spices or just the food itself. I also wasn’t sure if that meant I could use their pots and pans as well.
I felt the hosts were very accusatory. They said that the code worked the week prior but it wasn’t working at 7 AM when I tried to get in. They asked me if I had taken their wall charger (which is fair to ask but I hadn’t and neither had my boyfriend). I’m sure it most likely fell to the side of the bed. And I don’t know if they found it since I received their message when I was on the plane and didn’t get another message even 12 hours later when I landed. They also asked how many people stayed at the Airbnb which was exactly the number I said when I booked the location (I’m not sure exactly what made them think otherwise since we made sure to clean the place as best we could and only the bed seemed used).
I enjoyed the Airbnb and would recommend it but I didn’t enjoy interacting with the host.