The location was great! It was 3 minutes walk to Penge East Station and 10 minutes to Sydenham Station. The family was very friendly. The greatest thing is that you are allowed to use their kitchen and cook for yourself. You are also allowed to do your laundry using their washing machine. The bathroom is only busy in the morning before 8:00 am. The kids are cute and polite. They can be a bit noisy when they cry. A note to those who are allergic to bed bugs, I had several bites from bed bugs during my stay there. Bed bugs are not attracted to dirts, so it's not because the room is not clean enough. Some people might not even notice they got bitten while others may have serious allergic reactions such as swollen and itchy rashes. Some steroid cream and antihistamine will help.