The was the worst experience I’ve had on Airbnb. There was no WiFi at the apartment and the host and his team didn’t care to fix the issue for all four days which we spent here. The host completely stopped replying after the first day when I informed him about the issue and his team never reached out to try and resolve it after having contacted them numerous times. This is the first time I’ve encountered such unwillingness to help a guest. Additionally, the host also misrepresented that there is a working elevator, as the elevator was not working and the host’s apartment is on the third floor.