Antonia was very nice and friendly, she printed out our boarding passes, she helped us with the navigation from the airport and she left our baggage in the room before we head to the airport. She was helpful any time! 5 from 5 stars.
The bad thing about the accommodation was that we expected a private and quiet apartment, but that "private" room is practically part of the house where the family is living, so you can hear noise and voices from the house. The room has access also from within the house, so we didn't feel much privately. Also we heard noise from the baby playing and from the TV (after 10,30pm).
Another thing was that wifi was not working well and we had to use our mobile internet, so we were okay in the end...
Also the central heating was not working much and it blew a cold air from the door. We were using the provided electrical heating, but it was too loud so we had to switch it off for the night so we can sleep (and it was then cold in the room in the morning). It would be good if the heating is not centrally driven.
The accommodation is good in the ratio quality/price, but I was still expecting something more.