The location was perfection! The room was very clean thanks to the cleaners however the sheets had some tiny stains obviously from previous residents. The one receptionist was amazing, so kind and sweet and as we were in the mezzanine he carried us the suitcase while the other one was barely talking ever, I can't say if was good or bad as there was no interaction at all! All the rest and I will never stop repeating the location was perfect! Close to Hyde Park, Kensigton Palace and gardens, subway, train station, Notting Hill and Little Venice. It was one of my best stays that I totally recommend and I'm sure I will return to this hotel for all my getaways to London!