Warm, welcoming and friendly - what a way to start a stay. Francien was the perfect host. We got to enjoy hospitality and the freedom of coming and going as we pleased. Very comfortable facilities. The area was quiet and peaceful yet easy to get to via the Brixton tube lin and a short bus trip up the road. Love those Oyster cards. The two speical hosts, Billy and Coco (the house cats) were always up for a scratch behind the ear. Don't know any other 5 star hotel that has that.