Mar and her team were fantastic - communication was timely and check-in a breeze. The flat was very comfortable with exceptional rivers view from the wraparound balcony. My wife and I found it well situated for easy and safe access to buses, underground, taxis, and for trouble-free walk to many sites and monuments via a casual walk along the Thames River. Our family and friends found it easy to locate and enjoyed the exquisite river views and spacious balcony. The apartment was well equipment for cooking meals in and convenient to many fine restaurants offering a wide selection of cuisines. The flat was clean when we arrived and supplies/equipment was available in the flat for us to keep it that way during our eleven-day stay. We encountered no issues that required contact with the host during our stay although emergency contact information was provided. A magnificent stay in a wonderful facility! Thanks Mar!!!