Annika was there to greet us and get us settled in and answer any questions we had. She provided a clear list of expectations for us and a thorough and very helpful list of her favorite shopping and dining places in the neighborhood. She also left us her contact information in case we needed her during the week, even though she herself would be on holiday.
The flat is immaculate and very comfortable. It is in a fabulous area and was the perfect base for our London holiday.