Not a good experience. I was told to pick up the keys at one location only to find out there were no keys there. When I tried to get a hold of the host their phone was turned off when I called and I received no response on the app. I had to call Airbnb to find out what to do and they were able to get in contact with the host. They then told me to go to a different location to get a key. After finally getting the key I could not figure out how to get into the gate and was just told to use the fob. Luckily other people showed up and we were finally able get in after almost 2 hours. The apartment was ok but it was concerning when we saw mouse traps all over the hall and heard scratching in the walls.