My boyfriend and I got there hours before check in so we just hung out at the bar. We had big bags with us so it was really nice that they let us check into our room early. Our room had everything we needed and was very clean. My favorite part about the entire stay was the awesome staff. They were all nice and fun to talk to; we ended up spending a lot of time in the bar downstairs. We had been away from home for a long time so it was nice to find a place that made us feel right at home. We will definitely be back the next time we find ourselves in London!