Totally brilliant! Nana made everything simple, from pre-trip communications to check-in to our stay and departure. The flat is incredible spacious, well laid-out, quiet and convenient for EVERYTHING! SO well equipped and the kids LOVED the toys. It's definitely a place I would recommend highly and stay again if the need arose. The local area had a fantastic park and we swam in the lido which was a particular treat as it's about to close for a few months. There was every choice of cafe, restaurant, coffee shop and supermarket we could possibly need.