All in all, our stay here for 10 days was good. The room did not have everything the pictures showed; instead of a couch and coffee table there was a small table and 2 chairs, no full length mirror, and no artwork at all which is strange because there were nails in the wall where artwork would have been. The kitchenette is small but functional for coffee/tea and quick breakfast making. The bathroom is also small but functional. The bed is quite stiff and firm, but better than a sleeper sofa. Communication through WhatsApp was simple and open, and the early baggage drop off was easy and super helpful. Just one weird interaction, my husband and I stayed for 10 days and were only left 3 small roles of toilet paper. When I contacted Louise asking how we could get more, she informed us that the cleaning company always leaves the same amount and we would have to purchase ourselves if we needed extra. This is our first AirBnB so I’m not sure if this is common or not, but just be warned this location is between a hotel and a true stay in someone’s home, no follow up services and no personalization of the space. Also maybe double check what flat is available, we had 4 flights of stairs to climb as this is a multi-flat building with 2 flats per story. Location is ideal to be close to the city either by walking or the underground, yet far enough away to not have all the city noise. And we had a view of the London Eye from our window which is nice.