We stayed over Christmas as we were having our kitchen remodeled. Ksenia was responsive and accommodating. The house was perfect for what we needed and felt like an excellent second home for Christmas. We enjoyed having a lone of Bubbles the cat during our stay as all of us like cats and she was very friendly and well behaved. It's in great location for visiting Ealing and central London. Quiet enough you can park and relax but walking distance to excellent local shops, restaurants and pubs.