Alexandra was a great host and communication was brilliant. She was super helpful and flexible with check in. The key box was a great idea but worth noting that it is located quite low down so is a little fiddly and tricky in the dark.
The flat was really easy to find and the location was great for the tube. As we knew we were on a busy road, we expected it to be noisy and came prepped for that (as we stay in London a lot), but as the windows are old and not double glazed, even earplugs didn't help much with that unfortunately. We might have just been unlucky with the amount of revelry that night though!
The WiFi, TV and heating/hot water were all easy to access and operate, and the place was clean and tidy.