We couldn't ask for a more clean, flat with upscale furnishings. It is a great location from the Marble Arch, public transportation, and shopping. The only problem was that we didn't have consistent flowing water for 1.75 days. We couldn't flush toilets or shower at night. I ran out of water with soap still in my hair. Water was lost from the top floor to the bottom with the bottom floor sink only dripping. We messaged and texted the host and were told that there's a water timer and offered no further help for the situation. We were about to leave and check into a hotel where we could shower and use the toilets. The host's son finally texted us back after 2 days and said he was on holiday. We were also on holiday and weren't able to shower, flush toilets, or wash our hair. We began researching what the problem was and found that the water booster may be going bad. Every time we showered we would have to make sure we reset the breaker for the water booster. During our entire stay, we were fearful to shower and flush toilets in fear we would run out of water. We addressed this privately with the host after the stay without reply. Nice place, but would not recommend until this issue is resolved.