The location is awesome. Near to High Street Kensington and Gloucester Station. They have a Tesco express near Gloucester and a Marks and Spencer on the other train station. Both stations are within 10 mins walk and easy to get most of the places of attractions. Barbara was very prompt on her response and her place even provided mouthwash on top on all the basic necessities which is lovely. Lastly, the bed is very comfy and all towels are hotel like quality.