After our original booking was canceled 3 days before we were to leave by Booking.com, they found us this place but through Airbnb. It was in the same area but not exactly where we wanted to be. We were nervous about our lack of choices so we decided to book this one. Over all we were happy with the place. After we booked, our mean issue was we needed an elevator for our daughter who can’t walk up many stairs; this flat is on the fourth floor! Bianca was very honest up front and said she does not list an elevator because it does not always work. It worked for one of the two days we were there, but that is an issue I have to take up the booking.com who told me they had an elevator. The flat was clean, everything worked, kitchen had everything you needed and beds were very comfortable. The location to our surprise was great, easy access to trains, shopping, pubs and food (great pizza on ground floor). We did the hop on hop off for two days and the access to buses was in walking distance, another great feature! They also let us store our luggage for a few hours before we left for our flight. Our only complaints would be more toilet paper and new towels needed. The noise was loud but expected in the area we were at. Overall I would recommend this place and I thank the host for answering all my questions in a very timely manner.