We arrived in London early in the morning so it was really great that Richard could accommodate us earlier than the stated check in time and also had to clean the place up quickly. His wife and himself were really helpful when it came to answering some of our queries. The only drawback is that the place is really quite far from the station. So if you enjoy walking or want to lose some of the calories from all the good stuffyou're eating in London, this is the place for you. (: