Alex and Z were on hand to welcome us, help with luggage, and explain the accommodations(which were exactly as listed). Location was absolutely wonderful!! Great neighborhood vibe, excellent coffee shops around, variety of restaurants and an Indian market to stock up on ingredients if you are an expat with little access to spice essentials. Transportation convenient- train station 10 minutes walk, bus stops a few minutes from the front door. We walked all around the neighborhood- Shoreditch, Brick Lane, White Chapel, to Tower Bridge and along the Thames.