The apartment is located in downtown London. It is maybe a mile walk to most of the tourist stuff which is not so bad. The check in and check out was simple. However, the place was not clean. There was dirt on the carpets, hair in the shower, mold on the wall and ceiling in the bathroom, and dried food spilled on the kitchen floor and in the refrigerator. When we complained the host initially responded quickly and then stopped for almost a day. When he did respond he claimed we were focusing on a few small things and the place was fully functional. While it may be fully functional, cleanliness is an expectation and a health concern when staying at a strangers place. Hamza refused to give us a refund for the nights we did not stay. I had to file a complaint with AirBNB to get a partial refund. I love AirBNB and have always given 5 stars to my hosts, but I hope Hamza will improve his cleanliness for his future guests.