We had a great stay at this apartment. It was larger than expected, very quiet because of the double glazed windows and in a fantastic location.
Ian was very helpful and accommodating. We arrived early in London and were able to store luggage before check in and also before check out the next day. This really helped us out.
I recommend that as the guest you give clear instructions re your arrival time, as we only knew when we would arrive at Heathrow and had no idea how long it would take us to arrive in Covent Garden. This meant we had a wait outside the apartment for quite some time. Luckily there is a very good cafe for coffee right next door so we had somewhere to sit and people watch.