Naomi is very friendly, listens her guess' requests if any help is needed and take actions. Location is very close to Bakerloo line which takes you to both Oxford Circus and Piccadilly directly. Kitchen is fully equipped and house is very clean. Only our bed was little small than expected, at least for two people. Also, kitchen is used frequently therefore if you are vegan you might want to contact with landlord to avoid inconvenience regarding any smell.