Cecile's place was just as described and communication was excellent. Even though we had to go to Camden to pick up the keys, finding the flat was easy. They do offer you the choice of getting keys delivered to you but at a charge of 30 pounds. Big plus is that they let you leave your luggage at their office, which is what we ended up doing. Surrounding area was easy access to a lot of places including a nice ~20 min walk to the Tower bridge. The train is close by and really easy to use. Interior is super clean and there is a balcony with chairs you can enjoy. As the description states there is no Air conditioning so it can get hot inside(fans are provided) We didn't want to leave the sliding balcony door and windows open because we didn't want mosquitoes coming in. Overall a very nice place.