We booked around 8pm and check-in quite late around 12am. The heating was already on before our arrival, so it was warm and cosy when we got there. In the morning we woke up quite late but Vanessa was so nice she let us to stay longer than the listed checkout time so we wouldn't had to rush. Vanessa was very nice and helpful with everything. We had a good night sleep and felt like staying at home. Highly recommended :)