This apartment is in a safe neighborhood, not the most upscale in London for sure, but good restaurants nearby, plenty of convenience-type grocery stores, and great access to buses and the Tube. We easily found the keys in a lockbox for access. We couldn't get the heat to come on at first, but finally realized that the main switch for allowing the thermostat to work had been turned off. Well-stocked kitchen with everything you might need to cook in (except a colander - we couldn't find one). Sepand must live here when he's not renting it, but his stuff is well stored and there's plenty of room for yours. We spend four nights here, Friday through Monday, and there were no issues with noise or anything else.