First impressions were great. Friendly receptionist who was very helpful in getting us extra towels & bedding. Room was clean and bright with lovely balcony area. Within easy walking distance of Earl’s Court Tube station and Kensington high street. Bathroom layout is a bit odd (room 101) and it was very difficult to get in and out of the shower for an able bodied person! Bed was really comfy but sofa bed was not! Perfect for a short stay for 2 adults but you wouldn’t want to try and sleep on that sofa!