The previous guests have caused damage to the property, and housekeeping team couldn't clean the place properly before we arrived. We found broken glass and faeces stained carpets in the bedrooms. We got in touch with the host immediately and told them this was not a safe environment for our young kids, therefore, we left the property immediately. The host was apologetic and promised the refund as there were no other 2 bedroom properties available with a similar location. We're still waiting to hear when this will be processed as there's an ongoing case with the previous guests re: damage. We hope it all gets resolved soon, and we get our money back.