Darren was kind and very easy to communicate with. He was very accommodating and the room was beautiful. We stayed only one night but wished every place we've stayed could have been as nice as this. The room was very warm and homely and felt like we had such a private space,especially with the ensuite. Such thoughtful touches to the room, bathrobes, wireless charger,chocolates, tea/coffee etc.
A little far from the city centre but still very accessible and easy with a bus just down the road and also Acton Station. Perfect for Heathrow airport. Highly recommend :)