We were supposed to check in at about 4 pm, we arrived at 5pm but our room still wasn't ready because someone else had been moved in our room. We waited for our room for another hour. The bathroom was messy, there were lots of uncleaned dishes in the kitchen. There were clothes hanging everywhere in the kitchen to the point it was not possible to sit anywhere. And we found holes in the curtains in our bedroom. The fridge reeked and was dirty.