Unfortunately I had a really bad experience at this airbnb and with the team looking after it, due to the property not being connected for hot water or heating. They seemed capable of dealing with menial issues such as there not being a hairdryer, dish soap, paper towels etc at the property, but left me without hot water or heating for 5 days and no answers as to what was going on, until I called the gas company myself. Airbnb partially refunded me due to the evidence I submitted re calls, screenshots, photos; although the management team didn't respond for the entire 14 day stay and still haven't held any accountability, nor offer any compensation from their side.
The property also had scaffolding all around the outside of the building, encapsulating the balcony and blocking any view / sunlight from that area. Additionally there were severe roadworks with jackhammers in the road starting at 8am every morning which I wasn't made aware of.
I'm sure I was simply unlucky and I hope anyone else has a better experience than I did!