What a wonderful experience. we had two children (3 and 6), their mother and her brother, and the adoring grandparents (us). Everything was as advertised. The tube was an easy 2 blocks and connects on three lines, a bakery (with coffee Americano) within a block, a safe neighborhood that doesn't feel too touristy, three floors and we couldn't hear each other. Hair dryer, wifi, dishwasher, microwave, stove. Housekeeper offered to be there to change sheets and clean up but we didn't take her up on that. Sophie worked within our time frames (even with airplane delays) with arrival before 11:00AM and departure at 2:00 PM. No complaints (other than dryer was slow). Would book again in a heartbeat.