Marco was very pleasant to work with and helpful with the check-in process. The outside of the building is quite run-down, but the inside is clean and comfortable, furnished with colorful and fun decor. Nice views from the balcony. If you sleep with windows open, you'll hear sirens all night, but that's just city living! There was no other noise from the other residents in the building. Walkable distance to the London Eye, Tower Bridge, and other attractions. Plus bus and train stations nearby.