Where can I start... When I first arrived at the property I was meet by one of Rocio's friend who to let me into the property, but unfortunately he had never been to the property before and we were locked out for around 15 mins trying to get into the building as he didn't have all the keys needed. Once we did enter the flat first thing I notices was a strong smell of cigarettes in the flat (which was there for the duration of my stay), and when I was shown my room I was surprised to see the bed had not been made. When I was then shown the kitchen I was pretty shocked as the kitchen was dirty, with crumbs and bits of food all over the worktop, which was accompanied by dirt stains on the floor. In addition to this the bin was overflowing, and there was also an open bin liner full of rubbish that hadn't been taken out.I was then shown to the bathroom which was slightly more pleasant, but still had dirt stains on the floor. I don't consider myself the tidyist person in the world, but the cleanliness of the place was pretty terrible and I decided to clean the kitchen, mops the floors, hoover and take out the rubbish before I could settle. If I wasn't so desperate for somewhere to stay that week, then I would have left straightaway. This pretty much put a dampener on my stay as the flat itself was fine, and the size of the room/bed was good for 1 person or even a couple. The flat is ina good location (only 5 min walk to Hendon tube station), and walking distance to lots of food shops and takeaways. Even though I didn't meet Rocio in person, he was very good at communicating prior to my stay. Overall the place was good for location, but I was very much let down by how dirty the place was when I arrived.