Lisa's flat is absolutely a great choice for everyone, including family. I came with my family, a group of 5 people. Lisa let us store our luggage in the flat before the check-in time so we didn't have to be bothered where to store them to continue our journey. She provided us very sufficient information on how to get to the flat and how to get the keys where were stored smartly and conveniently to be collected. The flat was very nice, 2 bedrooms with double bed and a sofa bed in the living room, and they were all just as the pictures showed. We had a electric trip during our stay, which caused our bedrooms run out of electricity. Lisa promptly replied my message and told me where and how to get to the switch box, that was highly appreciated.
Just one little thing that this year's summer in London was very hot everyday, the rooms were quite hot and stuffy even at night. But the rooms as well as the living room were set with electric fans, so you can see Lisa was quite well prepared for it. Nonetheless, it was a joyful and pleasing experience for me and my family, I highly recommend it to everyone.