Jelena was so welcoming, patient and warm. I had an overnight in London Heathrow and I booked Jelenas place at the very last second possible..The room was clean and comfortable with tea coffee and cookies. Jelena helped me book a taxi cab ($30) and accepted me into her home despite delayed flights and terrible driving conditions which made my arrival much later than I anticipated. She was sweet and understanding. Would defitnely book here again and wish I was staying longer so I could have gotten to know her and the area better.