This was a great place to stay as the location and cleanliness of the apartment are exactly as it seems. It is near many tourist locations that are within walking distance. There is not a washer or oven as pictured, however, it does not state that these are provided in the amenities, so that is okay. We were also not provided the soap as pictured, but that was okay as we brought our own. We were provided ear plugs and great communication throughout our stay- it was very much appreciated! Check in was a very smooth process. It is on the third floor and there is not a fan, so it can get a little hot- but that is expected as you are staying in England. We thank you so much for your super clean and very stylish apartment!