Alessandro was welcoming and very helpful. We were allowed to store our luggage with him when we arrived earlier than the check-in time and also when we had to leave later than the check-out time. Checking in and out was also very easy.
The apartment itself was very clean and well equipped. Only downside is that there's no elevator and the apartment is reachable after climbing a few flight of stairs. Sharing the toilet and bathroom wasn't a problem as they were kept clean everyday by housekeepers.