Kate and her family (including Olivia the cat) were very friendly and check-in was very straightforward. This is an active family home and the state of the bedroom and kitchen show evidence of that. I stayed in January and the bedroom was cold even when the heating was on. The location lends itself to good access via bus (1min walk) or tube (7min walk) into the city centre, although during my stay there were problems with the no. 29 bus service 3 out of 4 days returning from the city.