The flat was beautiful, clean and as seen in the photos. We didn't use the kitchen for cooking, but it was nice to see that everything that you need was there and this wasn't one of those Airbnbs where you have to bring your own oil and salt! Location was good, a short walk to the tube. Check in easy and the 2 parking spaces are very close and extremely useful. Communication before the trip was good and the only issue with communication was shortly after check in when we couldn't locate the extra cot that had been promised. It was unfortunate timing as Justin was on a flight and uncontactable, which led to several hours of panic at my end. Justin was very apologetic and sorted it as soon as he could and even gave me a number to contact him whilst he was abroad. It was clearly an unusual situation and the only thing that stopped the stay being perfect. I would definitely recommend and return to stay in the future.