From beginning, Susie was helpful and kind, fitting in with my needs and time keeping etc. She met me at flat, explained how it all worked, and provided an information pack of area, and facilities, treats and larder essentials, flowers in sitting room, toiletries. I felt very much the guest. The flat itself is quiet and light filled. Surprising spacious, I was able to relax when not busy with work I was attending to. It's easy to get into town and local shopping areas, and right by the river, which has a glorious waterside path, and near to lots of green spaces. Comfortable bed, and nice books and dvds etc. Home from home and holiday too. I feel very grateful and thankful for my stay with them.