We had a nice stay at this top floor flat which we had to ourselves for the stay. It's in a pleasent area of south London, in Tulse Hill, we could walk into West Norwood which was a freindly area. There was full kitchen facilities available, the bed was comfy, and everything was very clean. Laura gave helpful instructions for check-in and check-out, and I've no doubt that if we had any special needs she would have done all she could to accommodate. Only thing to note is if you're tall, you'll need to be ok with sitting in the bath to shower as it's under the eaves and you can't stand up. Thank you Laura!