Regardless of your arrival time, Bradley will make someone available for you. I was welcomed by his assistant who gave me an introduction to the flat, including a professional guest logbook of Dos and Don'ts.
As advertised, there's an entire bowl of coffee capsules to work for Nespresso machine and for the price you pay, Bradley throws in a bottle of wine. However, please note that you have to bring your own shampoo/conditioner/shower gel (it'd be nice if this was included), but hand and bath towels are provided. Hair dryer also not available (but this was already declared in the ad).
If you're a bookworm, you can hole yourself up in the apartment to read the mini library that Bradley has curated in the living room. Very cool-looking TV which actually looks like a mirror until you turn it on.
The house is very very clean, such that you can even walk around barefooted. This applies to the feel of the carpets too. The walls are really painted white with no dirt marks.
The international power adapter wasn't working and although I told Bradley it was ok to leave it for my stay but to make it good for the next guest, he took it upon himself to come by the flat and replace the spoilt adapter that very evening. And, Bradley replies to your emails within an hour or two. Very professional.
And how can anyone complain about the location? Ad says 2-min walk to London Bridge station but my legs are short so I'll put it at 5 mins. Factor in 1.5 hours in total to get from Departure Hall in Heathrow to take the Underground to London Bridge, plus the walk to the apartment whilst dragging your luggage.
The unit was smaller than I expected as it was kind of pricey, but maybe this is central London so.... Anyhow, I would recommend this for 1 person and at most 2. 3 is definitely a crowd. Come and stay. :-)