Avi was so welcoming it was like we had known him for quite some time, he explained every thing to us and had written down passwords and instructions for TV etc. The photographs were spot on and what was a lovely surprise was the walk-in wardrobe which was down a small flight of steps. We met other people who lived in the other apartments and they were very friendly. A further bonus was the onsite parking. Avi left us to settle in and later he kindly rang to see if everything was ok.