Sharon is a gem. The best host doing everything possible to make our stay the best it could possibly be. She spent time with us explaining how to get to the shopping areas, the tube, restaurants, the bus and fun things to do. Her guidance was a big help. She went out of her way to make sure we had a taxi arrive on time to get us to our bus for the airport on our departure. We loved the flat. It's in a quiet safe area which was great after the hustle and bustle of London. We would definitely stay here again.