Where to start? DISGUSTING!! Had not been cleaned since last stay, or longer by the looks of it. Dirty bed sheets with someone’s false eyelashes in, dirty towels everywhere, dirty pots everywhere, generally unclean and worn down! No blinds or curtains. No heating after evening and no hot water. We had sit up all night with our coats on on the sofa, because we was unclean, in a filthy apartment, freezing & the bed was dirty. Host responded rapidly and politely prior to booking but as soon as we pressed that button she ignored us. Phone was off entire stay, no attempt to contact us to check anything or respond to messeges. I feel like I paid to leave my comfortable home and live in poverty for the weekend freezing, dirty and repulsed. DISGUSTING STAY DO NOT BOOK! ruined a very expensive weekend away! We was refunded less than half & to be quite honest somebody should have paid me to stay there 🤮