Anna is helpful and warm. While I was struggling to find a long term flat to stay in London, Anna gave me a lot of useful information and suggestion. She even spent time in the morning bringing me to the agency directly, which I’m very grateful for. Every time I back to the place just makes me feel like home, cozy and warm living room, I sleep very well every night! I also really enjoy having a short talk everyday with Anna. The living room is private during 10 pm to 10 am, it’s convenient to grab some light food or drinks as there is grocery store just 2 minutes walk. The location is great also, just around 7 minutes walk to the tube station. The cafe that recommended by Anna is amazing! It’s very quite and safe to stay. Highly recommend!!