If I could give Jackie 11 out of 10, I would!! What a beautiful home and FABULOUS hosts Jackie and her husband Bill, were!! Jackie was so kind and went over and above what we expected during our stay in Carshalton. My Mum and Dad would be pleased to know that we had Jackie looking after our well-being and ensuring we had everything we needed; from guidance on the overground and underground travel systems, to a safe transportation to and from our bus stop, to fresh bread, eggs, cereals, fruit, cheese, coffee and teas!!! The water in each room was a beautiful touch and my husband enjoyed the sitting room each night to read and have a pint! Bravo, Jackie!!! You are a true gem!!