Esther is nice and welcoming. Room is spacious and apartment is nice and close to seven sisters station. Everything was good and as expected. My only criticism is the bed. Sheets are old and and are too small for the bed. The "pillow" is 3 soft material put together to make one pillow. You can buy 2 new pillows for 5 pounds at a shop 5 min away. One of the main things I'm looking for is a comfortable bed. 4/5