Mark’s place was a close walk to the tube ‘Highbury and Islington’. It is on the second floor. The apartment was the perfect size for us, clean and nicely decorated. We only had issues at check-in when we we were left a set of keys that didn’t open the apartment - we kept trying to contact Mark but didn’t receive any response for about half an hour. Four of us could not open the door with the keys left. Mark then came and opened it with a second set. He then tried to convince us that we had the second set all along - after a long day and waiting that was definitely a put off. Other than that, another manager came and checked on the next day. Requests for more pillows, etc were always promptly attended to. Overall, we did have a great stay and the apartment is well-maintained.