Tia was great at accepting our last minute reservation after other lodging didnt work out. Bed in master is super comfy, wifi good I areas it reaches (doesnt reach 2nd bedroom). Surbiton is a cute area that we enjoyed exploring however it does take awhile to get back into London by train. This location is in the middle of a busy area and that is reflected by the noise (earplugs are provided). It was nice to have a kitchen and washer. Everything within short walking distance-- grocery store is just a couple of minutes away, bus stop a few steps away, train station a couple minutes away, lots of restaurants in the area.