Michael is a very genuine person that you can trust. I guess when finding a place to stay, the most important criteria is safeness, and I can guarantee you will feel safe staying at this property. Michael is a very welcoming host, during the first day he explained everything in detail to ensure you know how to get into the property etc. I'm glad I made the decision to stay at here as it was above expectation. The property is very clean and cosy. You get to have free fruits everyday, fresh clean towel ready for you the second day. During my last day in London, Michael helped me to move my luggage till the train station (as I've two luggages to carry) and even carried my luggage into the tube, which to be honest I wouldn't expect any host would do this, but he did!I'm very touched :') I really appreciate your help Michael, Thank you for making my stay so memorable! :)