We booked this flat a couple of weeks prior to arriving. Our host kept in contact with us throughout those weeks answering questions and keeping up informed about what to expect when we arrived. Our flight arrived in the evening and although it was late by the time we arrived at the apartment, Alessio was still very warm and welcoming. The pictures are the flat are very accurate. We enjoyed our stay here immensely. The number #15 bus stop is a couple of blocks away and provided quick, easy and reliable transportation around London. The windows are a bit quirky, but Alessio took the time to explain how to open them. We visited in the winter, so we never had to open them.