I did not meet Lisa in person but spoke to her on the phone, she was lovely and very helpful.
The flat is much more spacious than it looks in pictures and is very comfortable. My friends and I had more than enough space if anything the only struggle was only having 2 mirrors (we were 5 girls).
The flat is perfectly located with a sainsbury's 2 minutes away and Borough market very near by, I highly highly recommend going to the pub "The Wheatsheaf". Tube station being near by and only 2 stops away from Bank which has many connections and therefore getting around was perfect.
Furthermore there is a box outside the apartment to leave keys in (with a code) this makes it very easy if your group wants to separate or if you don't want to risk taking the keys on a night out.

I highly recommend going to this place it is quiet, safe, well located, spacious and cosy.