Flavio was very responsive and helpful throughout the trip. The apartment was very neat and clean and the location was very central.
Flavio provided very detailed instructions on how to check-in, getting the keys and where to park etc.
The only downside we had was for the guest there is a visitor car parking area which has almost 20+ parking bays and not a reserved bay for the apartment, by the time we checked-in the parking was full. I checked with falvio and he asked me to park outside the visitor area, we had to park at another apartment number bay which was free, with our phone number on a note, in case if that slot is reserved and owner come back.
If in London and need an apartment, definitely it's recommended as it's very near to the bus station, tubes etc.