Good value and location. The host was quite responsive, although she was rather rude to me when we had to check in late. When you check in late, there is an extra fee, which I was happy to pay, but she was very rude about collecting the late fee. She threatened to kick me out of the flat before I was done staying there because I assumed that I wouldn't pay it even though I said I would. Her concern about my not paying the fee was not unfounded. I wasn't happy to pay it, and she probably sensed as much (sidenote, I wasn't happy to pay it because it was partly her fault that we couldn't find the place before 11pm. Her instructions on getting to her place were very poor, and we arrived at the building well before 11pm (10:30pm or so) but sat outside until after 11pm trying to figure out how to get into the flat). I also did not have wifi and had only spotty cell data while I was there, and was very, very busy, which made it so that I did respond to her request in a timely manner. So, her suspicion about me not intending to pay the fee were not without cause. However, she messages and calls to me hounding me to collect the money were really rather rude even after I insisted I would pay her. Her place is a good value and a good location in east London. However, her customer service left a great deal to be desired. I've stayed at many Airbnbs, but have never been treated so rudely before. I think this was an aberation as her other reviews report that she treats her guests kindly. Nevertheless, this was not at all my experience.