We enjoyed a wonderful 7 night stay in the apartment. Emily was always reachable and very, very accommodating. I was traveling with my parents, who are older and had flown a cross-Atlantic flight, and Emily was wonderful to let us check in early and out late. The apartment has EVERYTHING you could need. Well cared for, cozy, and in a great location with grocery stores and the tube within 5 min. From West Brompton you can connect without changing to go into the centre of London, so this was great. I would absolutely stay here again!! Thank you!!