I didn't get the to meet Alex, but the communication was always great. He leaves the keys at a store nearby, which was easy, and the apartment itself is easy to find. There three locks were sometimes difficult and the bathroom window doesn't close so it was really cold when we arrived, but once the heat and I made some tea it was comfortable. The location is great, the White Cloud across way is excellent for breakfast and the Beagle is a great spot for dinner. Easy accesss to buses to Liverpool Station which will get you anywhere. Despite being a lived in space the place was clean and minimal which was great. Another couple shared the second bedroom on the second night of our stay and with different hours there wasn't and issue with the one bath. The lifts were a bit nasty, but easily resolved if you take the one flight of stairs. Overall, good spot in Shoreditch to stay on a budget.