Hayley was always responsive and helpful. Her home was very neat, spacious and the check in went smoothly. She was also kind and flexible regarding our check-in and check-out. The only issue we had was regarding the heating- for some reason the lowest floor would not heat up whatever we did, which made it cold during the nights for the ones sleeping ong ground floor. Nevertheless, overall recommendable apartment with 30 minute commute to the city center and a communicative and kind host.