Igor & Déborah are fantastic! Very comprehensives and kind. They were extremely accommodating and allowed us to check in early with our children. We got to the flat super early and they was very helpful and kind with us and our family since our check-in and on the check-out. So this was a big plus. This flat is a strategic localization in London, clean and cozy! The sevice was exceptional as well. Would definitely send a friend there.