Cosy flat in lovely location, complete with good amenities. But the outsourced “hostess” service is appalling. The agent refused to give her surname and when I questioned her snapping my passport on her phone replied “I can’t be dealing with you, I have another client now”. Few people want their passport details on a random stranger’s phone, also not sure if this is in breach of GDPR. She also wouldn’t give a second key (in a 2 bed flat) saying “no bc I need the other one”
I suggest Airbnb include a “hostmaker” filter as I for one will avoid any apartment using them in the future