This apartment is a “5.” Superb location, good value, really a wonderful place to stay, and I highly recommend it and would book again. But I can’t rate this particular experience as a “5,” because like many off-site managers, they let down the owner. There were some silly little things that should have been part of regular preventative maintenance (and the maintenance was never corrected) and the cleaners just did marginal surface cleaning… we had to wash the kitchen (glasses, plates, utensils, etc) in order to use it. I know it’s hard to find help and probably things people wouldn’t notice on an overnight, but we stayed 11 nights, and we had to do more than we should have. I still highly recommend this apartment for all its great things, and hopefully the management company will take better care for the owners.