Ajit was very nice and helpful. Gave me good tips on transportation and places to go. I mentioned about laundry in the morning, at night when I returned already found dry rack and detergent ready at my door. With USB charger on the wall thats quite a nice touch. Location was convenient for me commute to office. Its on Piccadilly line, can travel to downtown with 30 minutes and quick to reach Heathrow. Decent view from the balcony. It's a good bang for the buck considering how expensive london accomodation is