This property should be removed from AirBnB.
The check in process was horrible. It was not possible to open the door to an otherwise empty house using the instructions provided by the “host”. The host seemed to be a large company looking after many properties. I got the strong feeling they didn’t care about helping me.
If you want an completely impersonal touch, find the cheapest hotel in the area and you will get better quality service for your money.
The contact person refused to interact with me, only insisting that they would send information in copy paste format via Whatapp. They seemed to have been trained to follow a specific workflow and refused to step outside of that process. They would not answer any specific question I had.
The bus to the house is not free - which was falsely advertised as being so. This false advertising was part of the reason I chose the property.
But the main issue was that the key pad used to open the lock on the door was so badly worn that it was impossible to use in the daylight, the keys would not light up on the touch pad. Again the contact person provided very little help here - the send me the same copy paste check in instructions a few more times. In the end I think I may have forced the door open. An alarm sounded for a while and then stopped. Nobody came, nobody called or messaged me. I really didn’t like being put in that position.
I don’t think this property should be on AirBnB. It reflects extremely badly on AirBnB that they would allow a property and host this bad to stay on their platform. I generally love the platform and hadn’t considered a property this bad would get past their vetting system.