Tom's place was wonderful--clean, quieter and less crowded than most of London, warm for the winter, with all the amenities listed, and equipped with an especially comfortable bed! One night, the door to the apartment building somehow got jammed, and Tom was responsive even in those late night hours to help me. The neighbours in the building were friendly and helpful as well, and we got the door fixed quickly together. Because of all the support and kindness I received in this incident, I felt very welcomed and safe here as a solo traveller. Highly recommend staying at Tom's place when visiting London!