Unfortunately, our stay was disappointing and aggravating. My work frequently brings me to London and there are times I need a larger place to stay. It was a short, 3 days, and the apartment was just not in condition to rent when we moved in and seems like no one walked through it to make sure the apartment was in good working order and cleaned. There were no towels, the TV was not hooked up and the electrical outlet next to the TV was blown out, two out of three showers did not work and there were dead bugs in the kitchen sink. Also, the general condition of the place was a bit dirty and the lift was not working so we had to maneuver five flights of stairs . Seems like the place had not been rented in a while. The maintenance team came out Friday only for us to use a wrench to turn on the shower. To be honest I don’t think the value was there for the price I paid, particularly the time I had to spend Friday night “fixing” things. There was only an indirect response from the host to my email request for a price reduction. The maintenance team did a good job on Saturday to correct things but by then we were almost halfway through our stay. While this apartment was in a prime location, I will gladly take my money somewhere else.