Mary Ann and Dai greeted us upon arrival. They were very welcoming and flexible too with our arrival time as we were early. Throughout our stay they were always available to help out - I really appreciated this as I travelled alone with my 11 month baby. The apartment is exactly as the photos show - even better to be honest, it is such a warm, spacious and comfortable space, I felt right at home. It really is a very large apartment for London. The location is ideal for public transport and shops and the flat is in a very pretty area. Wonderful stay! Thank you!