I appreciate all that Caroline did to help with accommodations on short notice due to flight cancellation. She was responsive in answering my questions and helped me get to her place when I encountered a challenge with the directions from the Online map apps from both Apl and Ggl. I felt welcome in her home. The room was very spacious and comfortable and the bathroom was clean and nicely designed. Because I was in transit did not have time to relax or explore the area. If I eventually have the opportunity to take a holiday in London, would like to return and stay at Caroline's place if the room is available.