Good communication from host - a welcoming message and someone at apartment to show us round and hand over keys.
Apartment was just what we wanted - good size and location couldn't be better being just behind Park Lane (where I usually like to stay in London).
Being on the top floor - the stairs were good for exercise! But nothing we couldn't handle and there is a lift which we were let to believe normally works (there were building works at the time so we didn't use). All made up for with a nice view of surrounding area. The small terrace area was nice for coffees in the morning and to allow a nice breeze through on a warm London in August Day.
The apartment was nice and clean with all utensils and everything you could need in the Kitchen, plenty of towels and bedding and a washing machine to wash clothes - which we did.
I liked the separate quirky toilet that was useful if the bathroom was occupied.
Overall very pleased with our first Airbnb experience - would definitely use again.