The location of the apartment is excellent; it's in a safe and central area, very close to the centre of London. There's a Pret on the corner so you can buy coffee and croissants in the morning and a Tesco a few steps away for anything else. You can easily get any food delivered with a delivery app in less than 30 mins.
The apartment looks nice and the space is much bigger than what you would find in a London hotel room unless you booked a large suite.
You can hear the tube downstairs in the bedrooms. Currently it stops around midnight and starts up around 6am, if it were running all night as I believe it does during non Covid times you'd have less of a break.
The host was friendly and responded promptly to messages and offered an earlier check in at no additional charge which was appreciated.
A radiator in the hall ran constantly, and despite multiple attempts to switch it off I had no success. I contacted the host who suggested reading the thermostat manual, which I did. I checked the settings and contacted the host several times but the issue could not be resolved. All the other radiators in the apartment remained off, so I resorted to shutting the door and putting the fan on. The temperature in the apartment was therefore too hot at around 25c despite the thermostat being set to 5c.
The beds are both doubles and the mattresses are very basic and therefore uncomfortable. The bed in the second bedroom is slightly better than the one in the main bedroom.
There are a few maintenance issues such as lights that do not switch off in the cupboards in the second bedroom, the stairwell and walls in the second bedroom are very marked and could do with repainting, the blind in the main bedroom is broken. Additionally, the cleaner had not cleaned under the beds and when I dropped something on the floor I found someone's dirty socks and used mask under the bed.
The mirrors in the bathrooms are cupboards, I could not find any toilet paper and ended up buying a pack before realising that there is plenty of toilet paper in the bathroom cupboards. There are also some toiletries in the cupboards, that might be useful if you have forgotten something.
You are paying for the location and the floor space and if you are aware of this and can sleep anywhere this will work well for you. If you are looking for a high standard of comfort, it may be less to your taste.