Sam is very kind and answered very quickly to our questions. The apartment is well decorated and clean. It is a great location as well: the neighbourhood is nice, there are lots of restaurants, shops and bars. However we couldn't close the windows because of the security system, so it was really noisy!! We could hardly sleep. Besides, the sofa was just a sofa and not a double bed settee as indicated in the offer, so my two children didn't sleep well.