Despite our excitement to stay at Merete’s place, we had to face a terrible disappointment. The pictures of a modern-style, cozy apartment attached to a listing turned out to be extremely deceiving as the presumably crystal white chairs had ominous cracks on it. The “professional cleaning standards” promised by the listing turned out to be a professional preservation of dust around the apartment, whereas the “high quality linen” presented to us a collage of stains of unknown origins. Unable to sleep on these sheets, we were forced to travel to our homes to bring something to cover the mattress. After stripping the mattress, we found huge urine stains and more questionable imprinted. Moreover, upon arrival, no our devices could not connect to the WiFi. After multiple attempts to contact the company, we received vague instructions of “trying to find the router on the TV shelf” which after couple of hours of questing through the apartment turned out to be a drawer in the cupboard. The bathroom had a leakage from the ceiling and mouldy outgrowths on the bath tube glass. In terms of communication, Merete was quick to respond at the beginning and even kindly agreed to reschedule our stay due to unforeseen circumstances. However, after contacting her about the issues of the place, the host became rather toxic, telling us to hurry up with packing up as it was “past the check out time” (even though our confirmation was confirmed at around 3pm).
We would like you to know that this is not an impulsive review, we took about a week to evaluate everything and present a constructive and accurate critique of the service. Location of the place has a huge potential and is very attractive to the customers. However, the lack of hygiene along with the deceptive listing information totally undermine any positive experience of staying here.