Said's whole team were a real joy to work with. All questions and requests were answered immediately, with a personal touch and genuine care.
A weird & wonderful flat: Huge, with a marvelous kitchen, but decorated to the minimum, with just enough furniture to make it livable. Whoever lived there took all their stuff, bought some cheap Ikea wardrobes, and are kindly letting visitors stay in my favorite part of London, with plenty of room to spread out. The rooms are bigger than they look in the photos, particularly the second bedroom.
Although only the two front windows are on the street, the rest look out over roofs & yards, so are not depressing. Most of the windows don't open, but enough do that we were able to get good cross-ventilation during the heat wave, and the room fans provided took care of the rest. The windows are double-hung, so there's very little noise from the streets. It's a first-floor walkup (U.S. second floor) with nice, broad stairs, not a problem for us.
Very comfortable beds! We really appreciated the 1 + 1/2 baths.