Very friendly family. Judith let me check in earlier than usual with an additional £10, which was fine and also if you need to do any laundry it will cost you £5, which once again it's fine. I just found the guest bedroom and the bathroom to be quite unclean. Also there were very loud noises late night, as the kitchen is quite below the bedroom you can hear everything, all the bangs in the drawers, microwave noises and people's conversation. Not convenient if there is someone sleeping above all that and I feel that at times they did not bother to try and be a bit mpre quiet and thoughtful specially at late night after midnight. Overall you get what you pay for, but I do believe that the place needs to be often cleaned, specially the bathroom and guest bedroom.