There is no doubt about how Coco earned super host!! For readers, I booked the flat initially in February 2020 just before COVID-19 became a pandemic. We live in the US and Coco's ongoing communication over the past two years while we navigated travel restrictions was invaluable. We had to re-book twice and this was super easy. The space was very comfortable, clean and the three bedrooms were perfect for my husband and I and our two adult sons. It is located close to a bus stop and there are restaurants, markets, pharmacy and shops within walking distance. We had never been to Wimbledon/London and Coco provided all the information we needed to be able to navigate the various systems, transit, currency, etc. She checked in with us prior to our arrival, in the middle of our stay to make sure all was well and again toward the end. Coco had someone locally that we could contact to help in the case of any urgent needs, which was comforting but she had covered all the bases very well and we didn't need to contact this person. We would not hesitate to stay in this flat again!