My friend and I came to London for the first time, it was trial and error getting to Kristie's house due to lack of our(my friend and I) poor planning(nothing to do with Kristie).
When we arrived, Kristie had already written to me where to find the key to the house and how to access it.
She was very nice, accommodating and helpful.
She left us a lovely set up in the room, with water, glasses and towels, as well as instructions about the house and around London and in the morning she left us a tray with pastries and fruit(very thoughtful).
She also helped us figure out how to ride the transportation system.
Guys, get an Oyster card! It's cheaper!!!
I would stay here again if I'm in London!