We loved our stay here! There were three of us staying here during a trip around Europe, and this apartmetn was in a great location, right around the corner from the tube (which is really how you need to get around in London). Liz was really easy to work with, responded promptly when we were having some trouble with the internet and figured everything out. The apartment is clean and spacious, and they have Netflix! Liz left us a list of suggestions for food around the area which we used, and there was a washer/dryer which was wonderful. The only problem we had was that we were staying there for 4 days and there was only one roll of toilet paper, so we had to buy a pack of toilet paper rolls for our last day, but it would be worth it if we stayed there longer (it also cost like 1 pound so it wasn't that big of a deal). Definitely would stay here again!