I visit London a few times a year and often stay in small hotels like this one; typically the rooms are very small with very small bathrooms. Beyond its small size, this room was not clean, the walls were very dirty. Especially disgusting was the wall along the perimeter of the bed which was dirty and discolorerà and there were even dirty handprints on walls. Also, there was a charge of £2.50 for Wi-Fi, but the Wi-Fi did not work and when I complained to the young man at the desk, he asked me to come in the morning for a refund. This turned into a series of excuses but after my insistence, my money was refunded. I would never stay here again.