I stayed at Eliza's place for 2 weeks and my stay was ok and more or less comfortable. It was cozy as advertised. I will try to be as fair as possible in my review not withstanding the horror that I had to go through after checking out. 1) She welcomed me to her house and was cordial with me in whatever little conversations that I had with her at least till she was here 2) There was no hot water between 7.30 to 9 in the morning but to be fair, Eliza had informed me about this before booking. 3) She did not like turning on the heater as she was used to a cold setting, although she did switch on the heating when she saw me shivering and asked me to feel free to switch it on whenever I wanted 4) She was travelling out of the country a couple of days after I checked in and I had the whole house to myself after that. She requested me to water her plants while she was away which I happily did. Though one of her comments that stood out was “I will forgive you if you don’t water my plants and they wilt away”! No Comments!! 5) Before checking out she asked me to send pictures of the gas stove, heater etc and I did that. 6) She asked me to put the key on the dining table before checking out and auto lock the door which I did and send her the pic 7) She had agreed to refund me the cleaning fees of £20 after I checked out and she did refund it immediately 8) Now comes the horror and the insulting part. She returned back from her vacation around a week after I checked out and messaged me that her hoover is broken and a duvet cover and a shawl is missing and asked me if I know about it. I replied that I used hoover just once and it worked fine, the duvet cover is in the laundry basket and I don’t know anything about the shawl. To which she replied hoover was old and it breaking down was not my fault but the missing items are a big worry for her as she was sure that I had allowed someone to enter her house which I didn’t as she had specifically asked me not too or that I stole it. To which I again replied that I did not let anyone enter her house till I was here. She was not even ready to entertain the possibility she herself might have misplaces it somewhere or that some one else might have entered her home after I checked and that few other people also had access to her house key. Anyways my advice is if you are booking her place, please make sure to prepare an inventory list and tally it once you check out so that she does not accuse you of stealing...