Lina gave us very clear and detailed instructions on how to check in. The studio was very clean and tidy with very fresh sheets and towels. It looked as expected from the photos provided on the website. We didn't have any problems apart from the Wifi not working on one occasion and Lina was very quick to respond and sort it out. I never met Lina, but she was very friendly and helpful in all her communications. The area is lovely and the buses are very frequent. It was good value for money, Thanks