Sophie was very responsive to all our questions and we gained access as soon as we arrived despite some uncertainty in our schedule. The house accommodated our 10 people, including 4 children, very well. The large open field nearby and the children's playground was enjoyed by the kids and the short walk to the bus stops made access to our places of interest in London easy despite the tourist traffic congestion that is typical in July and August. Grocery stores and a superb vegan restaurant were within walking distance and we appreciated the multicultural neighborhood with friendly folks who even invited us to join in a criquet game at the park. We tried with limited success to keep the grandkids from making too much noise, but no one complained as far as we know. If we travel to London again we hope to stay there again.