Charlotte was just delightful and made me feel very welcome and immediately at ease in her lovely flat. The room was exactly as described and shown in the picture and very comfortable. The location was excellent - Pimlico is a lovely area - and very quickly I learnt which buses to get to where I wanted to go. I also felt very safe coming home late at night on the bus and walking to the flat. I would certainly recommend anyone to stay at Charlotte's flat - a home away from home.