Flat is 48steps up(3rd floor) as lift not working, and went with 85yr old mum, so not suitable for mobility issues. The upstairs neighbours and barking dog noisy due to thin ceilings. The bed side lights were both broken, 1 TV in bedroom unusable as no signal. Bedroom window broken so unable to close let freezing air in. The enamel in bath stained and rusted. Dirty coffee pod left in machine, half empty water bottles in fridge. Was refused a discount on cost due to issues.