Firstly, this is NOT a luxury apartment, far from it.
It feels tired and old and is thoroughly let down by the entrance (Foyer and stairs) which is very dirty.
Secondly when we turned up there was no electricity. In addition there are no toiletries or welcome packages as promised.
Thirdly, the linen and towels is not of “hotel style white linen and towels” they are both of poor quality; certainly not of a “luxury british boutique apartment” as you advertised, lack of pillows, even the mattress where our daughter sleep was so uncomfortable that she had to sleep with us one night.
Finally, for the price being paid ( 1,200 euros for 2 nights ) and based on your description we expected a much higher quality.
We believe you have falsely advertised your apt on airbnb and that even the additional in formation you sent to us is misleading.
This is not a proper way to do business.
So overall, this accommodation is a big disappointing part of our trip which is unfortunate because this was a very special family weekend for us.