Rory's place was great for us (2 adults and 1 teen). Communication and instructions were fantastic. Flat was exactly as described and space enough for all of us with a good sized kitchen (2 dining chairs were provided and a third would have been perfect). Sofa bed was large for one person and there was still enough space to sit on the extra chair and watch TV together. Fresh linens/towels were provided which was really helpful. The location was great as it was an easy walk to the tube and other London sites/activities.