Disappointing experience. This apartment is in a complex with several other similar apartments and is managed by an external company (not a singular host). The apartment I booked was not the apartment I ended up getting access to (I booked a ground floor apartment with everything on the one floor, and ended up getting a an apartment up a few flights of stairs then in the apartment, the bed was up a very steep ladder).
The check in process was challenging. It's at 3pm and you have to wait until you are at the property before calling their customer support team (based overseas and often put on hold for a long period) then they have to call the ground staff and then call you back to say whether the room is ready or not.
There was rubbish left on the ground near the bin, long and short black hair on the stairs up to the bed and around the bed and throughout the bathroom, splatter stains on the bathroom and kitchen walls.
The kitchen was ill equipped with no bowls, pots/pans or knives.