NOT HAPPY!!! HAD TO PAY FOR A LOCKSMITH!
Not happy with the service, communication or the check in process. I had to pay for a locksmith as the key did not work. The host did not show good customer service going above and beyond to make sure we got into the property we were 3 young ladies stuck outside a flat on an estate we were not comfortable with. The price we paid for the flat was definitely not worth it especially if it took several hours to get into the property and pay for a locksmith out of our own pocket!