We enjoyed staying at the apartment as it was close to the tube and bus stop and our 2 year old son loved playing in the park opposite the apartment. We were met by Carly who was there to greet us and show us around the apartment and fresh towels were available. The kitchen floor was sticky so we gave it a quick mop and when we went to use a fry pan it was not clean. The kitchen though is very modern and has the best appliances I've seen. The cooktop took a while to get started but I think the gas needed to flow through the pipes after we sorted. The rooms were lovely however the wardrobe doors were off the rails which I let Anna know about immediately. The apartment was quite peaceful considering that it's in a busy part of London, we had no issues with loud noise during our stay. Anna was easily contactable and very prompt to respond. Overall we felt safe and comfortable during our stay and it is walking distance to attractions like Tower Bridge and the Wharves.