Andrew was prompt in his response. Check in was easy, the lady was waiting for us downstairs. The flat is very nice with a homely feel. Got all the amenities that one needs, two good size bedroom & separate bathrooms. Location was perfect with easy walk to two tube stations. Only slight down side was to walk up 2 floors with the suitcase but it was manageable. We had a good time staying at Andrew's flat. Highly recommend.