I stayed at Gavin's place for the week-end with my friends and we absolutely loved the apartment. Everything was really clean, towels, shower gels, and the necessary were available which is really great for a short stay. There is no living room but one of the bedrooms is big enough to chill. The kitchen is kind of small (as in the pictures) but it was not an issue for us as we were visiting the city so out of the apartment most of the time.
The location (Soho) is amazing because it's really in the center and we were at walk distance from everything we wanted to see. It's also close to many bars and clubs but the noise is not disturbing as it's well isolated.
Gavin always answered very fast and the check in/check out instructions were pretty clear.