Meg was there to meet us when we arrived which was totally expected as the communication prior to our trip was excellent. Meg took the time to show us the particulars of the boat, and as we were all narrow boat newbies was very welcomed. The boat and the surrounding area are exactly as described and fantastic, the boat was immaculately clean and very warm on a cold London winter day/night. We were also extremely lucky to spend a day with Meg out on the London canals which was certainly the highlight of our whole trip! Overall a very memorable stay, would highly recommend to others.