Carol and her husband were very gracious, flexible with arrival and departure. The house was perfect for our family celebrating a 60th birthday. Superb location, very near the tube, many restaurants, cafes, pubs, shopping and museums. The house is large bright and airy with a nice big garden. The bed formations in the bedrooms were accomidated specifically to our needs which was very helpful. Many front door keys were available to us. We ate out every meal but if cooking is something you would want the large kitchen could have had some more items. Overall we had a great stay, Carol left us some delicious treats, we would recommend it.