The communication with Ben has been very pleasant from the beginning. He’s quick to respond and very polite. Receiving the check-in information was clear and we had ease finding it. Upon arrival our room was clean and looked like what we had booked. We ran into a little problem with the room, which I wanted to mention since I had been fined in the past for someone else’s wrongdoing. This seemed to be of no issue.
The neighbourhood is quiet and away from the standard London ruckus, the bus stops are very near. It has been lovely to have Battersea Park so close by for a morning stroll before heading into busy London.
The housekeeper was super friendly and it was no problem to get an extra towel if we needed it.
Overall it was an amazing and great stay for the purpose that we booked it.