My husband and I spent 6 nights in this apartment, and it was exactly as pictured. The apartment had all the necessary linens. The wifi was strong and reliable. Communication with Johnny was great - he responded very quickly via the app, which is appreciated since this was a last minute booking. The neighborhood is wonderful - within 5 minutes walking distance of 2 tube stations, and right on the Piccadilly line, so it's a straight shot from Heathrow. Lots of places to eat and shop. Highly recommended for couples who want to be centrally located and not have to take too much transit, since many museums and sights are within 10-20 minutes by foot.