When we arrived at the property there was a distinct smell or drains/sewage.. this continued for the duration of the stay. the court yard had rubbish/boxes piled up in the corner. the cooking trays in the oven were filthy and I had to wash them before I could even cook. On Friday we struggled to get cold water through the taps to be able to drink tap water.. We then had to resort to using the water from the fridge which was displaying (filter change) The step into the garden was broken and the host told us not to stand on it as it was loose. The plaster was cracked/damaged and bubbling where the step was. the garden did not resemble how lovely it looked in the photos. The towel rail in the spare bathroom was hanging off on one end. The hot water would not come through on Saturday, we were due to go out for dinner and because we had no hot water we were unable to shower... when we contacted the host he told us he would 'turn it on now by the NEST app on his phone' so presumably this was turned off.. I don't think this is acceptable for paying guests to not have access to the hot water when needed. There was no bin bag provided in the bin, so we had to use a carrier bag that thankfully we had brought with us. The host was rude about the timings of our arrival and when we did arrive the other members of our party went in to get the keys and he specifically demanded to see my wife, despite being pregnant and ready to go back out for a planned activity, was expected to get out the car and down to the basement flat 'to show her face’ need some lessons on your people skills mate!! On a positive the location is great!!!! Would not recommend this, would not pay the money for it either.