There wasn't a single thing that could have been better with our stay. Ben was very quick in responding to questions and went above and beyond in my opinion. I asked about local gyms and he sent me information on the closest three within 24 hours. The train and buses are just about 5 to 7 minutes from the house. Easy access into central London. Several great pubs and restaurants also within a short walk. I would highly recommend this place to anyone.