We had a wonderful stay at Serenas - her communication leading up to the start of the stay was incredibly helpful and she ensured our needs were met as a family of four right from the beginning.
The apartment is in a great location, 2 minutes to the tube on the bus, with the bus stop literally being at the end of the road - as were local shops, cafe and a really lovely pub. The road itself is set back and welcomingly peaceful.
The open plan kitchen and living space worked well for us, meaning we were all together and not spread out over the home - and the garden allowed the children to play safely outside where we could see them. The apartment was warm, cosy and well equipped - as well as added extras such as 2 x sets of towels each, pint of milk on arrival/toiletries/biscuits which were very much appreciated. Also, on street parking was a big bonus for London!
Serena was on hand with any queries that we had and made the whole stay seamless and stress free :-)
We would definitely like to stay here again and would recommend to anyone looking for a good base to explore London with the benefit of feeling like you're staying in a small residential area.