Svetlana is a very caring, warm and attentive host. We had massive delays coming to London but Svetlana was very flexible to our changes. When we arrived we found that she had arranged for some toys for our kids, had done food shopping for us and had even put fresh flowers in the apartment. The apartment is very well located, just behind the main street and at a 2 min walk from the Underground. The apartment itself was excellent, we will definitely stay there again when we come back to London. Highly recommended!