Ben was helpful and communicative. The place felt secure. The area is great. The flat is v bright and has quite good views. On the downside it's a little rough around the edges - a little work on it would go a long way. There isn't a bedside lamp. There is a fridge and eating utensils etc but no sink (one is on the floor downstairs apparently). Would recommend it for the right renter - probably a young person who's only going to eat out.