We had a great time in this flat. The location is fantastic. A great choice for families although we found that the high sleeper beds weren’t ideal for our older teenagers. We had expected another single bed and would not have booked if we had realised the actual bed set up, but this has now changed in the listing.
Ann was very helpful with recommendations and generally quick to respond. There was a blip, due to her remote location, during the torrential rain when the roof started leaking into our bedroom/soaking sheets etc and we just had to do our best to deal with it and sort it out - as you would in your own home (and Ann arranged for someone to come the next day to fix the roof). As others have said, this is very much a family home, not an empty rental. Providing you are happy with that arrangement , you will love this flat. The 8 flights of stairs to the fourth floor were absolutely fine and not an issue if you are young/reasonably fit. But don’t take too much luggage maybe!