Suzanne is nice and provides you with everything you need to have a proper stay. No problem at all in the arrival to receive the keys. She is also available on the phone to answer any question. With regards to the location, the place is in an area where you can go to the center easily and the entrance is properly illuminated during the nights. The room is spacious and bright.
One downside is the cleaning. The flat could have been much more tidy and clean, specially the bathroom and the kitchen.