We stayed in the flat for a little over 3 weeks and found that it was as represented in the description on the app. It is in a very convenient location, immediately behind the Holland Park tube station which is on the Central line, and near a Tesco store and various cafes. We found Raul and Carol to be attentive hosts who helped with getting a cot for a visit by our daughter and baby grandson and extra cleaning and linen, towels and so on. All things considered I would rate the apartment as being in reasonable condition, maybe getting a little tired in some of the equipment. The TV is a bit clunky to operate, the current package includes BBC view and Netflix but not ITV if that matters. We did have a serious issue with the fridge which appeared to be working but it gradually became apparent that it was not chilling food properly as the temperature was not sufficiently cold. We reported this to the hosts and they worked hard with the landlord, eventually replacing it with a new one which took about 8 days. They communicated well with us about their attempts first to repair it and then to replace it. We assisted with access to the repairer and the landlord who installed the new one. Its not going to be a problem after our stay. Generally we can recommend the apartment and the hosts to future guests.