Very poor communication, I asked if I could check in early when my train arrived, but got no response in 24 hours, so I waited around and went to the place just before check in, but still no access code had arrived. Luckily a cleaner let me in and called the owner, who claimed he'd told me when he would send the code (he hadn't) and was generally rude.
The flat itself is small but that's to be expected in Soho and it was fine for a night or two.