Firstly, Dawn and her husband Ed are lovely people and we were glad to have met them on our first trip to London. Their guest room and accommodations were superb with many informative books and literature about the city. On top of that, they provided personal recommendations to some great spots to visit and eat. Due to a canceled flight, there was some miscommunication on my part as to our arrival time - Dawn and Ed were very kind and understanding, getting us settled in with everything and offering us a late night tea after arrival. A comfy bed, nice bathroom treatments (awesome handsoap!), teas, coffees and breakfast items helped us settle in each night and get started each morning. The location is in a quiet neighborhood near a day school and park, so the walk to one of the many close bus stops is quick and pleasant. We have to say that our stay certainly enhanced our experience in London and Dawn's flat comes highly recommended by us - aces!