Neal was great! Very responsive and the check-in was easy. The location was around 15 min walk to subway station and another 15 min to city centre which was good. There is also a local super market nearby. The accommodation itself was ok but not recommended for long stay specially with kids. There were too many stuff in the place than in the photos! No room to hang any clothes, no place to put your luggage, many boxes in the hallway and under the kitchen table. Either the photos should be updated or the boxes should be removed!