Karen is a very nice and warm person. The area is really nice, supermarkets and public transport very close. If you don't like cats this is not the place for you. My room was clean, and she was kind to borrow me a towel and hairdryer. (The overal house is it bit "messy" for my taste) but I only had too sleep there so it was what i needed. Londen city is not that far, take the bus and the subway and your there.