We received excellent customer service here. They were flexible with the booking when we weren’t able to arrive for the first day due to things outside of our control. They also found a fan for us to help with the heat in the room. The room has everything that was needed for a basic stay. No noise at all carried from other rooms.
The room was different to what the pictures dictated, smaller, and with no homey touches. It was a bare student room with bedding and towels essentially. It was fine to stay for a few days while exploring the city, but wasn’t too relaxing to hang out in for much time. The bed wasn’t the most comfortable, and there was no climate control or AC for the middle of summer.
However the location was excellent very short walk to an underground and across from Spitalfields market. Great for a city stay if on a budget.