This apartment is managed by 'AirSorted'. When we arrived, the apartment had not been cleaned from the previous tenants. It was a mess. I called the company 'AirSorted' and they simply said that they had no cleaners available at that time (5 pm on a Friday) and sent over clean linens in an uber. The way it was handled was unprofessional and unfair. We cleaned for two hours, because there was no way we would feel comfortable in such a messy place. We cleaned dirty dishes in the sink, cleaned the bathroom (toilet, sink, and shower) and wiped down all counters, stripped the beds and put on clean linens, collected rubbish and put it in bin outside), and hoovered the entire apartment. This is a violation of Airbnb hosting standards and I remain disappointed with how it was handled by the hosting company. Other than the cleaning issue, the apartment was lovely! The living area is super comfortable and so nicely decorated. The kitchen is fully supplied with everything you need to cook. Beware, there are narrow steps to get into the apartment and also get to the second bedroom. The apartment sets on a very quiet street, so there is no traffic noise. The beds were very comfortable! The area was perfect for exploring London, close to bus stops and rail.