The hotel and room are in great condition, with the exception of the carpeting, which needs to be replaced (with something other than carpet). Helpful staff. The room didn’t feel secure to me for leaving my passport — there is a section of roof outside the window, and the fire escape is right next to it, so someone could walk right up to the window from the back fire escape steps. The safe in the room has no bottom and is screwed onto the particle board shelf of the wardrobe (a placebo safe, I guess). I took my passport with me when exploring London. The ceiling was squeaky when the people above me walked around.
On the upside, the room faces the inside of the block, so it was very quiet at night. The mattress felt new, but had springs (I prefer foam mattresses, but probably just my own quirk). Bottom line: a quiet hotel in great condition with helpful staff.. this particular room should have bars on the windows or something, and a proper safe with a metal bottom.