We stayed at Charles for one week. We are a family of 5 - with children aged 14,12 and 9 years old. The location is great, near Victoria station where u can find all the transportation means u need, supermarket open from 7:00 to 23:00 and a nice neighborhood.
The apartment is like in the pictures. For us it was a little bit small.
Charl was very communicative and we had a smooth check in even when we arrived in the middle of the night.
The house purpose is for renting and we had all we needed in the kitchen (tools and basic supplies) .
There is a Netflix account also so we saw some movies in the evening.