Seeing the other reviews I’m wondering if there’s been a mistake and this is even the same host? Which just makes me feel worse to be honest.
I’m very disappointed and upset with my experience.
I tried to reschedule due to the lockdown as soon as I possibly could have, heard nothing for five days, requested a refund from the host, heard nothing for a week and had to involve airbnb but there wasn’t anything they could legally do.
A global pandemic and national lockdown is hardly common and completely out of my hands, it’s one thing to refuse any adjustments but another to ignore me and not even respect me as a customer enough to explain your decision.
I had been looking forward to my visit for a long time, and although £143 might not be much to the host, it’s a lot of hard earned money to me that I will never see again.