Elaine was wonderful. Although we arrived pretty late due to our flight delay it was no problem for her to wait for us till 1 am. Elaine welcomed us very caring, friendly and warmhearted. The communication was easy and without any problems. She was always up for a chat and we felt very comfortable while our stay with her. The room had the perfect size and we could always ask for advise etc.
The location is good as well and you can reach the central within 20 mins by tube. We would definitely recommend staying with Elaine :)