Just perfect! The communication was easy and the house is lovely and comfortable. The room was clean and with very space. The bed was comfortable and with good temperature inside. Tom has adapters and a hairdryer, beautiful and necessary (we really needed it, thanks). He also give beautiful things to breakfast every day (I didn't expect that was so good until I come here). He have a little map in the room with indications of neighborhood things and a 4-language welcome sheet. He helped us with some issues! Next times I come back to London, I will stay here for sure 😎