I am a little late reviewing this but it is important to me that I do. Look, the place is in a great location and the neighbor was very friendly. The place was perfectly comfortable and Philippa gave a lot of helpful information prior to our arrival in England.

However, me and my girlfriend were robbed the second night we were there. We went out to meet friends and by the time we got back, all of our valuables were taken (computers, iPods, camera equipment, jewelry, etc). It was upon the arrival of the police that we learned two things:
1) Rooms here are rented out very, very frequently. There are always people in and out so it is very obvious that there are tourists coming in and out of here.
2) The locks, as explained by the police, are very inadequate at this location and can be circumvented with extremely simple tactics.

The most aggravating part of this was how we were treated. We followed all instructions exactly as they were laid out and were very deliberate in making sure everything was perfectly secure as we went in and out of the place. However, all correspondence with Philippa (through email or through her neighbor) indicated nothing other than it somehow being our fault. There was very little sympathy and all the commentary centered around what WE did. Additionally, Philippa basically just stopped replying to emails after we expressed how frustrated we were from her responses and the lack of security and safety in the building.

So, it is a nice place and a convenient location, but the threat of robbery (or God forbid attacks) is just simply too high here.