Alexander is a great host. His instructions were always clear and complete. He answered any questions that we had quickly. He also supplied a fan that we requested and made other improvements while we were staying in the apartment. The apartment is very secure.
The apartment is conveniently located very near the underground and a train station. The neighborhood has plenty of good restaurants and shops. While many commuters go through the area, it is less crowded than other parts of central London, which made it pleasant during evenings and on weekends.
Our main criticism is beyond Alexander's control, which is that there is a major construction project directly across the street, which goes on day and night. Occasionally, the noise was bothersome. The project should be completed at the end of 2018.