Pros: Absolutely fabulous location. Beautiful neighborhood. Great view from room.
Cons: Nothing is worse than checking in and having to complain, except having to complain repeatedly. Pics DONT match reality. Value is much less then price paid. The flat is cluttered and unkempt. The bathroom and kitchen were dirty, hair on floor, used dishes, personal items and clutter everywhere. Clean bedding in room but floor was unswept. The hallway/corridor is stuffed/stacked with hosts items making getting in and out difficult. One of the blinds in our room was broken making the room incredibly bright at night. The shower was disgusting, drain clogged and dirt everywhere. Host was on holiday and had neighbor come down to clean after I let her know the flat was dirty. Host offered to pay us if we unclogged the shower which was too gross to even consider and we are on vacation. Neighbor was friendly and said the host usually doesn't have her clean common areas between guests which is why it was so dirty. Breakfast was unclear, we saw nothing provided but coffee and tea. Host offered to pay for a breakfast for us at a local cafe on our last morning but we didn't have the time. Though host tried to communicate, I got the impression I was just being given the run around. What host messaged and what neighbor said (the one who cleans while host is away) did not match up. Even after the shower drain was unclogged, it was still slow to drain. There is an additional charge to have two guests, but you are only given one set of keys which is annoying. Ainara communicated a lot but was slow to solve problems due to being in Dubai on vacation. At the least, the place should have been clean BEFORE we checked in at 3pm. I would definitly recommend the neighborhood, but could not in good conscience recommend staying in the flat. I'm sorry to leave such a poor review. I'm sure Ainara will respond with how hard she tried to make things better but overall I can't believe we paid what we did to stay in a dirty flat.