Arune kept me well updated beforehand regarding how to find my way, and where to find the keys. Everything was ready when I arrived. Convenient location near Southwark and Waterloo stations, and in walking distance from London Eye. I stayed here for one night on a business trip to London, and it suited all my needs. The room was small but quite comfortable, and just enough for a solo traveler or a couple. My only minor complaint could be that the building itself was not particularly soundproof, and sounds carried from neighbour rooms and other flats. But nothing that disturbed my sleep :). Wifi was a bit on the slow side. On the other hand, fruit, chocolate and water was made ready in the room :). Simple and efficient standard. Arune is very service-minded, and I was also allowed to leave my luggage behind for a few hours, before heading for the airport. Would happily stay here again.