Malika was very hospitable during my short stay. She has a very pleasant personality. Prior to arrival necessary information relative to check in process was sent to me. Malika greeted me on arrival and offered to take my suitcases to the room which was nice after a long journey. The room was very cosy with nice personal touches. The bed was really comfortable. Essentials were provided as described. Home was nice and clean. Good transport links to central London. Overall good stay. Definitely recommend a stay here.