When I walked into the room, I was hit with a really strong smell of pee. I would have found a different place to stay but I already made plans and didn't have time to look. I stayed out late and only stayed in the room for a few hours but I couldn't get rid of the smell for about a day.
Ben was understanding and issued a partial refund.
I just dont understand how this happened in the first place; the cleaning crew should have alerted him to this issue - it shouldn't have been me.
I will never stay here again.