The apartment was dirty and hadn't been cleaned.
There was stains on the walls, dust on every surface, no toilet roll, hardly any cutlery and no washing up liquid or cloth.
The stairs leading up to the apartment were filthy and obviously hadn't been vacuumed for sometime.
There was used bedding on one landing over the whole weekend.
No information was provided on how to operate the air con/heating.
The hotel staff were polite but when asked how our stay was I told them that the apartment was filthy but got no response.
The location is great for Paddington station, bars and restaurants.
We won't be booking here again.