Carolin was a very good host. She was waiting for us when we arrived. She showed us around the apartment and explained clearly how all the equipment worked. The views from the apartment are stunning and it was better than we expected. My 9 yr old son also stayed with us and he loved the apartment. The area is very accessible to all areas of London as you have a tube station, train station and bus station on your door step. Thanks again for a wonderful stay.