What a wonderful space with mountains of personality! We booked with Bertrand for 2 nights to celebrate our anniversary and the experience couldn't have been more peaceful. With spot-on recommendations for dining and so many cosy places for a drink, not to mention a warm local bookstore, every element of our stay was completely 5*. Small touches in both the space and vibe made it a memorable trip - and a venue that I will certainly recommend to any friends planning a holiday in London.