My experience was mixed. The highlights were the yard, lovely welcoming treats, and friendly communication with Barrie. Communication with Lewis was poor and the main reason I wouldn't go back. The flat was quite dirty when I arrived (stinking bucket in the bathroom, dirty dishes, thick dust in several places) which I cleaned and wasn't inclined to make a fuss about. As I was there for two weeks, Lewis offered a free cleaning halfway through. Although appreciated, I declined (I'd already cleaned) but asked for spare bedding. He didn't respond for four days and when I said that that and the cleanliness were disappointing, he was dismissive and didn't take responsibility. He kept saying I should call Barrie, though Airbnb says to always use the app. But he said he’d talk to the cleaners, so hopefully that will be improved for others. If it was half the price, that would be one thing. But at this price, there really needs to be an attitude of care, responsibility, and customer service.