Well it's cheap and very near the airport and Hatton Cross station, that's about it. Ih and the beds are really comfortable. Other than that you get what you pay for. This place is run by a bigger company, idk how big. We never met a host. Check in was automated, there is a webcam in the common area of the house. Several bedrooms have locks and we were assigned a room upstairs. The house is old and run down, very few of the lights actually worked, but it did the job.