We've just returned from a week's stay at Westminster Sonder and could not have had a more perfect stay. For less money than a small hotel room, our Sonder unit offered considerably more space and amenities, including two high ceiling bedrooms with large walk-in closets; two and a half baths; a fully equipped kitchen (with wine fridge); dining area; spacious sitting area (with large flat screen Smart TV); and a washer / dryer. The apartment is stylishly appointed (think tasteful West Elm with better quality furnishings) and the views from the windows were charming - the towers of Westminster Abbey peeking out from behind slated roof tops and climbing ivy.
The apartment was pristine, and even though there had been an issue just prior to our check in (a fire alarm in a nearby building triggered sprinklers in several units), the Sonder team discretely came in to set up dehumidifiers in order to dry out a very small wet patch in the walk in closet of the second bedroom. The staff is exceedingly polite and helpful: eager to run through all the brand new Miele appliances (oven, stove, etc.); helped us locate the right remote control for the Smart TV; and offered significant personalized hospitality services that made our stay as seamless and easy as could possibly be. The donuts were a very nice touch, thank you! Communication was excellent and prompt; and location was very central (zone 1, and walking distance to two tube stops - St. James & Westminster).
I rarely comment with such enthusiasm, but Sonder really does raise the bar for an AirBnB experience, which in the past I have found to be some what unpredictable. Sonder offered the consistency of a hotel experience, with the intimate and unique aspects of staying in a local apartment - we loved buying asparagus from Borough Market and peonies from Colombia Flower market, and enjoying those lovely seasonal treats for the whole week... it's what made our visit truly different and so, so special. Thank you, we can't wait to come back.
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