I booked this room for my mom who was visiting me. She stayed for 8 nights and felt warmly welcomed. On the date of arrival, Anita explained the facilities and transport routes patiently to her. The room was tidy and looked the same as the photo. There wasn't a restriction about how late the guest could come indoors from outside, which made it easy to arrange evening sightseeing. My mom has told me that the experience was pleasant and she enjoyed chatting with Anita and her husband. She said it was far better than booking a hotel.