We were met by a nice girl who gave us a starter pack which was welcome. Unfortunately we were not happy with a number of things.
1. The cheapest of sheets badly ironed or not ironed at all.
2. The cheapest of towels which were very hard and well worn.
3 the expel air in the bathroom was filthy
4 the grouting around the bath was black in parts.
5. The razor plug was faulty luckily my husband brought an adaptor.
6. A black and grey bath mat which didn't fill us with confidence of cleanliness.
Considering the amount of money we had to pay for cleaning it was a rip off. Perhaps we expected too much but basic good sheets and decent towels should be the least a guest should receive.