We met Bruno when we checked in and he made us very comfortable during the entire duration of our stay in fact he went out of his way to accomodate my mom who was not feeling well on the last day of our stay and extended our check out time so she can rest before we proceeded on our next leg our trip to France. The place is very functional for our needs which includes a small kitchen with amenities if you don't want to eat out. Of course one the reasons I picked out this place is its proximity to Bermondsey tube station with shops along the way if you need to buy something like food and stuff. Thanks again Bruno and I will definitely going to stay again in this place if I ever go back visiting London.