Communication was great, fast and efficient. Ash & Faiza did all they could to help me with anything that was on my mind. The place is just like on the pictures. Very clean, cosy and well kept and equipped. Great kitchen, comfy living room, good bed. The size of all suits single or couple travellers. Very fast and reliable WiFi. Very close to Earls Court Station, shops and great restaurants. I was there on business trip, and the flat gave me all I needed for that.