The worse Airbnb experience one can imagine! The apartment is grossly misrepresented, and while it's priced as a luxury property with rates that surpass those of the Savoy and other 5-star hotels in London this place is a dump! Unkept, dingy, with old mismatched furniture, and lacking any attributes of luxury, good design or comfort.
The apartment is in the attic/ top floor of an older building in the back section of Notting Hill. It's accessible by 5 flights of narrow wooden creaking stairs where some of our larger luggage did not even fit.
The front door alone looks like an opening to a utility closet and is made of some material that looks like plywood. It's cut out to the side of the stairs where one would think there should not be a door at all. We were so petrified by the poor state of the property that we left without spending a single night there despite being exhausted and jet lagged.
After we complained to the owner Hugh -- who while responsive is a classic Bully -- he offered and eventually reimbursed a small percentage of the cost. The cost for the apartment was in thousands of dollars for just four nights. The negotiation process was filled with constant threats from the owner to not make any payouts etc. In fact, he rolled back his initial refund amount twice, relisted the apartment during a popular Notting Hill Carnival, and called it a day.
This single experience has turned me off from Airbnb! Because scammers like Hugh can take advantage of tourists who are in town for short period of times and are not in a position to dispute and, otherwise, fight off owners like Hugh!
Do not end up in my shoes!!!