The host claimed she sent me the check-in information when she never did. The building had three different codes to access the room and she only sent us one so we couldn’t get into the building. We had to wait around for over an hour until she finally responded. When she responded, she insisted that she had sent the information when she never had, and refused to take responsibility for the situation. When we requested a late checkout this morning between 12-1pm, she responded at 12:50pm, when it was already too late. Horrible communication, confusing instructions, would not recommend staying here.