Although our booking with Mrs. "Claire Zakiewicz" was for 5 nights, the cost of which was supposed to be some 2000 Euro, we could not stay in that flat more than half an hour, because of the following reasons:

1. The location of the flat was very problematic and we felt unsecure to walk around, particularly in the evenings and with small children.

2. The whole area of the Stair was stinking of urine and other unbearable smells.

3. The lift could hardly be used as it was piled with old newspapers and dirty clothes. (see attached photograph).

4. There were lots of broken furniture at the entrance which endangered walking in. (see attached photograph).

5. The containers full of rubbish were also located at the entry to the building. (see attached photograph).

6. There were high bars locking the flat which gave a sense of being in a prison.(see attached photograph).

7. There were no running water in the bath.

8. In order to get some warm water, an electronic device had to be operated, which made an unbearable noise.(see attached photograph).

9. In contradiction with the note which Claire left for us, there was no Wifi use possibility in the flat which disabled us to make any planning nor having any contact activities.

10. The temperature in the flat was unbearable as there was no air-condition device and there was no possibility to stay in the flat more than a few minutes.

11. Next to the building was located a playing ground where children and youngsters use to enjoy and making disturbing noises.

12. There was no supply of any soap in the flat, and the bath was full of fallen human hair.

13. The flat was full in stuff which belonged to the owner, such as a dog set and many other used products in the fridge .