I booked this stay with my friend, it was our first time traveling to London and internationally. Tomasz was incredibly nice and helpful, giving us suggestions on fun things around the city and when our train was delayed so we couldn’t check in for our first booked day he was very understanding and helped us check in the next day. Everything was clean and we were only a quick walk away from the tower bridge and a bunch of lovely restaurants and things. I would definitely recommend staying here.