James met me at the apartment, he was welcoming, friendly, very flexible with timing of arrival. The flat was really comfy and fully equipped The location was great, surrounded by really good places to eat and 2 mins from liverpool street. James checked everything was Ok after the first night and made himself available and accessible for anything which might have cropped up ( it didn't) . The flat is on the second floor (theres a lift) which feels really secure, also theres a key pad entry system and the area is well lit. As its pedestrian only theres no traffic noise, some passers by as you would expect. Its really comfy and everything you need is there.