We had a lovely stay at Aldo's flat over Christmas. He went above and beyond to accommodate our requests; from extremely early check-in, to buying a new cot, to providing Christmas tree and decorations to make us feel like home. The presence of a concierge enabled delivery of early online Christmas orders, and made the check-in with all our luggage seamless - felt like a hotel!
The direct lift was invaluable, particularly with 2 small children (3 yrs and 6 mo), and we know how rare this is in similar Victorian properties.
The flat was spacious, well-equipped, plenty of storage and with a beautiful view/access to adjacent gardens. It's literally located minutes from all transport, 2 supermarkets, pharmacy, restaurants etc. Hyde Park, South Kensington, Kensington Palace, Natural History Museum etc are all within an easy 10 min stroll.
Aldo's desire to ensure our comfort during the stay was the reason we chose his property over others, and would highly recommend.