I booked this place on behalf of my parents. Helen was openly and quickly communicating. Especially for my parents who are on a euro trip for the first time. They were anxious with lots of questions. Apart from Helen openly communicating, her apartment was close to everything including a train station. It was walking distance to a lot of iconic places if you’re willing to walk otherwise bus and trains were around the neighbourhood. The place was clean with everything my parents needed to feel at home! They would highly recommend +++++