My husband and I just stayed here and we really enjoyed it. London was quite hot the past couple days so it was nice that we were on the second floor so we could keep our windows open all night. The room was really bright during the day and there was lots of mirror space. Which was good because there was no mirror in either of the bathrooms (besides a tiny portable one laying on one of the counters). The neighborhood was quite quiet at night and close enough to bus stops and convenience stores for drinks and snacks at night. We didn't see much of Tony but he made sure to let us know he would be available to help with anything.
Also he was super cool with us showing up so late. We didn't get there till probably 11:30 for check in and he was totally cool with it. Nice guy!