We were met by a team member who walked us through the apt. & showed us how the thermostat & appliances worked which was helpful. The location is quiet & private and perfect for walking to several neighborhoods. The bed was comfy. The apt. needs a deep cleaning and we were a bit disappointed. The couch had several stains, the bathroom floor was sticky, and the rug in the bedroom had several stains on it. The bathroom sink was clogged and the team was slow to respond to my request to fix it. Once it got fixed two days later, I received a message that maintenance was knocking at the door. I stated that the issue had already been fixed. I came back to the apt. to find water all over the bathroom floor & inside the kitchen cabinet. I cleaned up all the water & placed a bucket under the sink & immediately called the team , sent pics & videos & was told that someone was coming. I called again after 1 1/2 & was then told that no one was coming. We ended up checking out at 5 AM next day