The flat was exactly as expected. Small and cozy. 2 bathrooms that are shared, one with a shower, one without. I had a rough time sleeping on the bed as it's really hard. It got hot but there was a fan and if you open the window, it helps. Close to some eating areas and about a 10 minute walk to the Victoria railway and underground stations. Never met Alessandro but seemed very nice. He even checked in to make sure I was okay during the London Bridge incident, which was very nice of him. Overall the only issue I had was the bed.