Alessandro was quick to respond to all my questions and even helped us arrange an early check-in to the room. The place appeared to be newly remodeled place in an excellent neighborhood. Everything is just as it was advertised in the pictures shown. Water heating was great, room was always nice and toasty every time we got back from our cold adventures. This place is near everything you might need: convenience store, pharmacy, grocery store, bus and tube lines. Not to mention both Pimlico and Victoria stations are less than a 10 minute walk away. Thanks for the bottle of Wine!