The house wasn't properly cleaned and well maintained. I wanted to use the washing machine, and there was laundry left in it, I had to move it around. There wasn't even toilet paper or soap in the house, it was dusty and stained in places. The cutlery in the cupboards weren't clean, I had to wash from scratch everything I had to use. The toilet was also stained everywhere. The wardrobe door was broken and fill with blankets I couldn't open it, otherwise it would all fall on me. I texted the landlord for checkout on his personal phone and he didn't even respond. This is an expensive booking, and for this you can definitely get much better deals in London. The only good thing about this flat is the location.