Jim is an AWESOME host! He had a towel, shower gel and shampoo waiting for me on my arrival. The room is big, very spacious and has a comfy bed. Jim is a really fast communicator too. Mitcham, his home, is quite central to London and there are ALOT of buses around his home to get u to the nearest tube station. The Wi-Fi is EXCELLENT. And Jim informed me before he came over to clean the hallway and bathroom. He even carried my suitcases down the stairs for me when I was checking out. overall, I definitely recommend Jim's home.