You couldn't ask for a better host than Pippa during our overseas trip to London this past week! She did a fantastic job of coordinating our arrival to the apartment, and even went out of her way to allow us to drop off our luggage before the agreed upon check-in time. The apartment was spacious and very clean, and kept in immaculate shape. My wife and I really enjoyed the welcome packet that gave us some great advice on places to eat and things to see in the surrounding neighborhood. The beds were comfortable and the kitchen was beautiful. This truly was the best experience I've had with AirBnB to date. Thank you Pippa for making this a vacation to remember!