Location is perfect. Calm district, full of blossoming trees, with everything you can ever need. Flat has nice design and all basic amenities.
But during our stay everything went wrong with the washing machine. On the first day of our visit I divided to wash the white bath towels that were provided. They came out from the machine all dirty (rust spots and black fungus, which was underneath the rubber rim and detergent tray), as it was obviously very old. After the second wash it got worse (thanks god that these wasn’t our clothes).
For us this amenity was the most important as we’d traveled a lot by that time and was going to stay there for one week.
I wrote about it to the host. I was waiting for the first answer for several hours, for the second for 18 hours.
Though I was told that maintenance would come the next day, the worker appeared only on the fourth day of our stay when I already gave our clothes to the paid laundry service. No messages, no warning from the host company.
He turned on the vacuum cleaner and “cleaned” the machine filter by vacuuming the drainer.
I didn’t dare to put any of my clothes in that machine so you can consider there was no such facility as washing machine at this flat.
Should admit that they provided clean towels.
Also asked about how to throw out the trash (as our can be cleaned mplicated in the center of London). But received no answer.
In general would not recommend this flat and this host company.