Chanan (and her cat Sophia), are warm, welcoming hosts who are very caring and helpful when there are problems. During our time with chanan, the undergrounds were on strike and we had to look for alternative transportation. Chanan was immediately on hand with several tips and suggestions and helped us out. She always took time for a chat and asked how our tourist day in London was and gave us tips on where to go next. We gladly followed her insider knowledge and didn't regret it. If we come to London again, we will go straight back to Chanan.