Gill was great with communication. We mis-judged our arrival date and were able to easily make a change to the reservation.

We had no trouble getting into the place, as Gill had a friend meet us and show us the way in and around.

The location is excellent! We loved Bethnal Green with its many ethnic restaurants and cool streetlife. Superior coffee is available a couple of blocks away at Jonestown Coffee. There's Tescos readily available as well as well as several traditional pubs.

The apartment was suitable for a family of four with two teenagers and was very quiet (perfect for us). Three bedrooms worked well for us and gave each of us privacy and comfort. We appreciated that the apartment didn't have lots of personal stuff in it as this is something that has often turned off our kids to AirBnB in the past.

Still, it had everything we needed to be in comfort for the week (fridge, dishwasher, washer/dryer, etc.).

The building is a little grotty on the outside, what with the recycling dumpster being located right at the main entrance and slightly unkempt common areas. However, we didn't feel unsafe at any time during our stay. The neighborhood is similar to what you might find in Brooklyn, the Lower East side, Mount Pleasant in DC, etc., and actually felt safer than those areas.

A good value for the price and we would consider staying here again if we are able to return to London (hopefully soon!).