The apartment is spotlessly clean and very well equipped for self catering. The location is great, close to supermarkets, cafes and Hyde Park. Beds were comfy but very creaky. There are toiletries provided and plenty of soap, toilet roll etc. Bins were emptied daily.
Other reviews say about the additional heating charges, we were there in summer (dry days and circa 20 degrees) so heating wasn’t needed but I imagine it could feel quite cold and damp on cooler or wetter days as the apartment gets very little natural light being surrounded by tall buildings and trees.
The main downside is that, being a ground floor apartment, it is noisy with the comings and goings of other residents. It’s behind the lift shaft so you also get that noise, as well as a beeping from some electrical circuit every 5-10 minutes - day and night. With ear plugs it’s not a deal breaker but it would be useful to take some if you’re a light sleeper