Alessandro was extremely accommodating. The place was very nice, high-end, well maintained. We also got some added perks that we were not expecting such as a bottle of wine, a candle and breakfast in the pantry. Also a couple of beers and some milk in the fridge. That was very nice I must say. In addition the room had very good light and it's in an excellent location.

Alessandro also provided maps, information and full orientation about the city. For people like us who were visiting London for the first time, this was crucial information and got us around to where we needed to go. So I must say that was EXTREMELY helpful. Check-in and check-out was very easy and he was very accommodating and flexible with the time.

We were missing a blow dryer and Alessandro was nice enough to bring one over. Which was something we really needed and was great he took the time to bring one.

The only part that was confusing is the listing of the property, as it is listed as a studio. A studio technically comes with a bathroom inside. And from the listing, it is very difficult to tell. I actually did not realize that the bathroom was completely separate from the room until after I had booked the place. In the listing it says that bathroom and shower are separate. And I thought they were separate from each other and not the room. As the listing of the property is listed as a "whole home, studio apartment." The property also lists that the bathroom and shower are shared with one more room, but in fact it is shared with 2 more rooms. Inconvenient to take your soap with you every and tower to dry your hands every time you need to use the bathroom. So technically this is a really nice room with a kitchen. Not really a studio, since the bathroom is in the hallway. But honestly, every time we needed to use the bathroom, they were both available. Both the toilette room and the shower with toilette were both available at all times when we needed to used them. So there was absolutely no conflict there. VERY CLEAN NICE BATHROOMS. When it got a bit cold, the room and the bathrooms were heated. This property is extremely well run.

The place is fabulous, towels are provided, shampoo and soap. The internet had some issues when we were there, and for travelers on AirBNB it is extremely important to have internet access. So that was a bit of a difficulty. I'm sure it will already be fixed by the time you read this.

I would definitely stay there again :-). With that said, if you don't book this place YOU ARE MISSING OUT!!!.