This was my first airbnb rental, and I fear the bar is set high for my future hosts! Megan and her team did an excellent job staying in touch about the rental of this flat, which has a charming layout and lots of thoughtful extras that made our stay easy, comfortable, and also visually appealing. The only asterisk to comfort is the lack of air-conditioning in the second bedroom. That said, we stayed during an unusually warm time and still that space was tolerable; otherwise the a/c worked very well. I would gladly recommend this rental unit and this agency to those seeking a high-quality, bespoke service in central London.