Jonathan is a respectful host. He is responsive and straight forward. We had a problem at the beginning of our stay however he dealt with it efficiently. The apartment has a great location. It is a five-minute walk to Shepherd's Bush station. There are many supermarkets and restaurants nearby. The living area and the bedroom are of good size. The TV has Netflix and other entertaining programs. To us, the only shortcoming is that the kitchen and bathroom are too compact. However, all equipment is new.