Overall, a good value in London. Close to transport, including the Tube. Very quiet room with on-suite bathroom. Remember to get the floor number to use the lift because flat numbers aren't posted for each floor. We stopped on all the floors before locating the correct flat.
Bed was a bit stiff for me, but it worked well enough for a short stay. Jake was very responsive and had great recommendations for a barber shop for my boyfriend. He allowed us to check in early because we had an early flight into London, which was super appreciated. There were a few maintenance issues that need to be addressed such as broken cabinet doors and toilet paper holder. Also the trash had not been emptied in the bathroom before we arrived, but overall it was a good experience and I would recommend to most travelers that aren't super fussy.