We had trouble with the shower, which was scalding hot. Despite best efforts, hosts could only get a plumber and replacement days after. However, we managed to settle on a reasonable compensation after some discussion. Location is great and place is clean. However, would not recommend for couples with large suitcases - there's just no space to walk! Long-stayers, note that there's no washing machine - you can book a laundry service instead (several in London). If you're comfortable with 0 privacy and compact living, this place will be ok. There's supermarts and a pizza place that open till late. Underground is nearby.