Flavio was a kind host, proactive and responsive before check in. The instructions were clear and detailed. At check in, we noticed the flat was just fairly clean and the bathroom had issues - clogged sink and clogged bathtub. Also one of the heaters did not work and there were no instructions on how to set it. We immediately reported these issues. Flavio kindly said someone would come the next day in the morning and they eventually came the next day in the evening. The heater was set and the bathtub unclogged. The bathroom sink remained clogged for the rest of our stay though.
Apart from these issues, we had a nice stay in the flat, which is ideal for a couple/family and very well located. It quiet although just 5mn away from Camden market. The flat is safe, cozy and has all you need for a short stay. I would just point out that the kitchen accessories are very basic: two pots and one pan. No sieve or colander for example. The kitchenware could be improved.