Great place to stay! We were here for a few days the place is clean. Keep in mind it is a 3 story house, the room we stayed in was on the 3rd floor and you have to walk up 3 flights. Natalia was our main point of contact. We are from the U.S. and we did not realize that the wall units for chargers are different in London but Natalia was kind enough to lend us converts so we could charge our phones. I would stay here again and would recommend.