I don’t understands the other Ratings here, ok, the Location is good but already the check in was strange, we hat to wait across by the IBIS so the managment of the complex did not see us?! And sadly Shakeem first was nice but a lot of thins in the apartment was not clean (bed and carpet, shower, good cleaning needs time and a professional cleaner) and a lot of things were broken or didn‘t work out (windows wasn‘t closing properly so it was really loud to sleep, dishwasher broken, door not closing etc.). So I asked from Shakeem about a little refund of 12% or GBP 100.— he gave us a Malibu bottle and said we will see later about a refund, but Shakeem was then uncooperative and lied, that everything was fine and clean or he will fix this. But the hole 7 days nothing happend…
We made a lot of Fotos and Video of all the things which were broken or didn’t work.
For the next guests I hope Shakeem will fix everything and clean like it should be, also when a family with little children are his guests!