Hi
We storgly fill that this host took our money without any compassion, he took an advantage of our helplessness due to isolated order by our government and canceled flith. In Israel was awareness to this Epidemic much before London. Unfortunately all our attempts to contact with him were declined.
We saved the money for this trip for a year and he took it without any doubt or compassion, we thought maby Rbnb would have deferment point of view than just money.
We are so disappointed from the treatment and from the suggestion of coupon we can't even use.
On these difficult days we hoped for more understanding and compassion.
Etti & Yarin