My husband and I stayed here for 4 nights. It's in a great location about 7 minutes walking from both Kensington High Street and Notting Hill. The balcony was super cute. We were able to leave our bags at Billie's office which was nice for when we got in early. Communication and check in were great. Only thing to consider because London is small is that if you're over 6 feet like my husband the shower is difficult to use.