This was the last place we were supposed to stay on a 2 1/2 week trip in England and had great experiences until here. The key pick up instead of a key box like everywhere else was at a bodega with 4 men loitering outside. The man inside was rude and at first acted like he didn’t even know why we were there. It was small inside so I had to have my kids wait outside, which did not feel safe. Then, exhausted and it getting late, we had to walk from there, through a park in a neighborhood we had no idea about except the bodega experience, and go 15 minutes to the apartment. It was a walk up and the complex looked like tenements where you could see into apartments around you. While the furniture was the same as the pictures, the place was not. It was smaller, and very beat up and felt unsafe. We actually left in an Uber because it was getting dark and didn’t want to stay there. We left the keys in the mail slot. I contacted air bnb but nothing has been done yet. We ended up staying elsewhere in a hotel. I would not risk the feeling we all had in this experience with my kids with us.