Short version of this story:
Place looked great in pictures and Ian’s support team was was responsive during the reservation period.
However, despite cleaning services being present when we showed up, the place was not clean. Light fixtures all around the home didn’t work. And although we didn’t see this as much of an inconvenience, the worst was discovered before we could enjoy our second day. Upon inspection of the beds, on our second night we found maggots crawling in the bed. Yes, MAGGOTS!!!! I don’t know what else I can say about this.
To make matters worst, Ian’s support team was completly unhelpful and Ian himself was completly unresponsive about the incident. We were told he was on holiday and could not be reached meanwhile our holiday was ruined. After a week of waiting and continuously reaching out to them, Airbnb had to take the matter into their own hands and resolved the issue.
We highly recommend that this place be removed from Airbnb listings.