Before arriving Nicholas was great to communicate with; very quick with his responses. Location of flat was positive in a nice area of London; however, the building is not in the best of states and didn't give us the feel of a place to visit on a holiday. The flat itself had a clean modern kitchen; comfortable beds and a very good size. We were disappointed with the state of the chairs in the lounge - so old and disgusting looking we couldn't bring ourselves to sit in them. These really need replacing. Also the floor was sticky and dirty, which I had to mop the whole flat to make a lot better.
Overall the place was fine, but could be made a lot better with a little updating