Every aspect of our stay with Jean was perfect. Communication beforehand was prompt and on the night of our arrival Jean kindly called me providing directions to her property from the train station. Jean's house was beautifully decorated and we felt as home instantly. Our room was spacious, the bed extremely comfortable and access to a private toilet and sink was great. The shower upstairs was very good! There was bottled water provided, plug adaptors and a plethora of local information should it be required; Jean really had thought of everything! We brought cereal with us for breakfast and enjoyed this in Jean's beautiful garden one morning in the sun shine. The local area felt safe and, although we didn't explore much, had many restaurants and shops. 25 minute train into Waterloo from the local station, New Malden, and a five minute walk from the station to Jean's! Really good transport links to Wimbledon if staying in London for the tennis. Have already recommended Jean's place to friends and family and cannot wait to book this property again when next in London! Thank you Jean!