let's start with the good: 1) Location: perfect for our needs. Literally a one minute walk to Tube and Bus stations. Great food options nearby. 2) Service: Nicky and Tsonka are very responsive and willing to help at any time. I had questions late at night and they still responded right away. 3) Home: The home is very nice and spacious. we had a group of eight and we fit perfectly.
There were a few drawbacks though. 1) The description: we chose this home because of size and ..that it had a washer and dryer. Got there ans the dryer didn't work which we were told when we walked in the door. sounds like it hasn't for a while. Would have brought more clothes had we known. 2) Beds: I am 5' 9". I feel sorry for anyone 6 ft or taller. I kept striking the footboard with my feet. Also, I hope you like VERY firm mattresses.
Overall this was a great choice and we had a great experience. Just a few things could have improved the stay.