While I didn't have a chance to meet Lucas during my stay, he arranged for Lauren to meet me as soon as I arrived. She was extremely friendly and even allowed me to drop off my suitcase well before check-in time.

At check-in, the kitchen was stocked with coffee, fruit and milk for our arrival -- a nice touch after a long flight. It was only two of us (me and a friend) staying in the apartment and we had more than enough room -- the bedrooms were at opposite sides of the apartment which allowed privacy.

As others mentioned, a train runs directly behind this apartment and was noisy during the day (but you're in London, so this should be expected). We never noticed the noise overnight.

As of our stay (August 2015), the wifi was unlimited (I was under the impression that this was new--that it was previously restricted).

There were so many great restaurants, coffee shops, bars within just a 5-10 minute walk! I'll have to book another trip just to explore them all! We were extremely impressed with this apartment and I plan on recommending it to friends in the future! I feel like I've discovered my new home away from home in London! Stay here!