Our stay at the home Tom manages was nothing short of miraculous. Seven family members and a baby were welcomed into this lovely, stylish home. We had to be in London unexpectedly, and came from all over (the US, Czech Republic, Australia). In this very sad & important moment of our family’s lives, we are eternally grateful to have been cradled in comfort by not only the home, but Tom & his magical elves, as well. Thank you all so very much.