Our stay was truly great, we have nothing bad to say. The level of service was amazing, he met us at the apartment, let us keep our bags there while we went to explore while waiting for check in, Alessandro gave us tips on where to eat in the area and things to do, his favourite cafe (and now ours) in walking distance only 5 minutes at most. The apartment was spotless with a bottle of wine, snacks and drinks waiting for us after our long flight. He'd taken our extremely heavy bags to our room while we were out and about which was so good of him. The bed was comfy, the kitchen was great. The shared bathroom wasn't a problem we never had to wait. All in all our experience with Alessandro and this apartment was fantastic, we would recommend them very highly and would stay again in a heart beat. Super central too, we walked everywhere! Thanks Alessandro for making our time in London so easy! Jess + Gabs