Alessandro always answered emails and calls prior to our arrival and was ready to meet us at the flat. While my husband returned our rental car he carried our bags up to our room to store them until our room was ready.....and made sure we could move in properly ASAP before regular checkin time. The entry was very clean as were our room and bathroom. It was good to have a kitchen and washing facilities. The building does not have a lift, so if stairs are a problem, a ground floor room needs to be booked.
Pimlico is a great area to stay. The flat is between two tube stations (short walk) and about a minute's walk from the 24 Bus which passes Westminister Abbey, Houses of Parliament, Horse Guards, Trafalgar Square.....all the way to Hampstead Heath. There are lots of pubs and cafes nearby .....try Pimlico French for a great breakfast, lunch or just coffee. Do not hesitate to stay here.