Doug's flat is definitely intimate; perfect for me and my boyfriend after many months of long-distance, but perhaps better avoided by platonic friends or lovers not on good terms.
We had a bit of trouble with the self check-in: after following Doug's detailed instructions for about 10 minutes without success, I messaged him for some assistance. Doug was quick to respond to my messages, but he was a tad rude at first, assuming we had not read the instructions. I understand he was probably frustrated as he's not had this problem before, but naturally we were equally as frustrated that our strict adherence to his instructions had not achieved any results. In the end, Doug offered to send round the cleaners to assist us, though thankfully this was not necessary as my boyfriend managed to figure out the missing trick to opening the lock box.
Other than the check-in snafu, we had a fairly nice stay, despite some details. The hair in the shower and debris in the bed was a bit disappointing considering the cleaning fee, and the tiny 0.5L kettle meant we had to boil it twice to fill the french press. There was also some constructions going on in the flat above us, which we did not know about. We were up and about in the morning anyway, but would have been very annoying had we planned to lie in.
The flat is situated on an otherwise very quite street, and is nearby to some great charity shops as well as transport links via bus and tube. Considering the many 5-star reviews from previous occupants, I'm going to chock most of our less-than-5-star experience up to bad luck, but I nevertheless wanted to give an accurate account of our stay.