Sam was in constant communication with me and very responsive to all my questions and concerns. Sam's mother in law was there waiting for us with the keys inside the apartment, you need to buzz the apartment to let her know of your arrival. Apartment already had wine, milk, cereal, cold water and Orange juice. There was no detergent for washing clothes but Sam dropped it off early next morning. Sam is very accommodative of your needs.

I love the location, with 2 young kids I did not want to take tube, which is very close to this place, instead I took uber rides to Central London locations - it costed me around 12 pounds a trip on average. There are lot of restaurants and grocery stores near by.

Apartment is spacious with 2 beds and 2 baths, Master is close to the street so you may hear some road noise during the night, little inconvenient if you are a light sleeper.

Also, there is no microwave hence you will have to use the stove to heat up things. This really did not affect us that much.

I will definitely buzz Sam and Sarah if I am back in London.