Mark helped us out when we had problems the Airbnb we were in. He communicated quickly before and during our stay. The flat is a large 2 bedroom flat, with a big kitchen-lounge-diner. There were 2 double beds and a choice of sofa beds, with plenty of bedding and towels. The kitchen had enough to cook meals when we wanted to stay in, and there are lots of restaurants nearby if you want to eat out. Tube station is 1 minute away. Flat was secure and had a lift which was helpful with luggage. I wouldn't hesitate to stay here again. (family stay).