I was at the airport in Florida about to fly to London, I booked Hilary’s place and it was confirmed. I messaged her saying I was landing pretty early in the morning and asked if there was anyway I could get an early check in or at least drop my luggage off before 2pm. She did not respond by the time I had taken off.
When I landed at 7:15am I had a message back from her saying: she worked till 1:30pm and she likes to be there to greet her guest, so let’s keep the check in at 2pm. Then I received another message saying the reservation has been canceled. No reason why, no explanation, no other messages, no anything except a message from someone at Airbnb saying hey would help rebook me if I required help.
Cancelling someone’s reservation last minute when they are literally flying over the middle of the Atlantic Ocean in the middle of the night is a BS move Hillary. Real hospitable.