Can't fault this apartment at all. Communications with Paul were easy and he sent lots of information about check-in, the apartment, and the area, and was always readily available if I had any questions. The apartment was lovely, very clean with lovely balcony views and very quiet at night. It was lovely to sit on the balcony with a glass of wine and watching the boats on the Thames go by! We were two females staying and felt extremely safe in the apartment and the surrounding area. One stop on the DLR from London City airport to Pontoon Dock station and you're a minute walk away. Perfect for anyone going to the Excel, as it's only a ten or so minute walk. Don't think I could better this apartment for location and would highly recommend. I certainly will be staying here again!