Val was absolutely wonderful! She met us early in the morning after our flight from the US and then made us tea and offered us breakfast. We were so jet lagged we had to sleep! Afterwards she offered to walk us around to show us the way to Tower of London and to an area of pubs that were fairly close. Her place was exactly like the picture & very clean and had everything we needed! I would highly recommend this flat for anyone staying in London. It's literally a 3 min walk from the tube station (aldgate east) so it's very convenient. We walked to the original tour bus stop in about 15 min and the tower bridge and the Tower of London & that area! Also the view from her apartment is breath taking :) we absolutely loved waking up to look out and London from 19 floors up! So awesome. Val is an amazing host who knows a lot about London! If I was ever coming back to London I would stay again. Love love love her!!