Mays place was a great location and for the most part a good experience. In the write up it says she lives with her son, and when she told me she was going to be away on holidays I assumed we had the house to ourselves. We arranged with her to grab the keys from the maid at a certain time which we missed our train & had alerted the maid that we were getting in a bit later, she wasn't very responsive. She told us she was leaving no matter what & when we arrived she was walking down the road with keys in hand (thank goodness we caught her we thought we were going to be sleeping in the street). She then asked for us to pay her 10 pounds for staying an extra 1/2 hour, which we didn't have that big of problem with, we just wish we knew it would have been a hassle. Then the door has a trick getting into it, we thought we had the wrong keys, because it's a copy, you have to make sure it's in a certain place. Next, my mom had the door open to the room, when she turned around to find a woman coming up the stairs. Turns out, there's a few "roommates" that live upstairs and all share the kitchen and it goes right past the room. It would have just need been nice to have known others were going to be in the house. There's also no TV in case you like to watch one at night, really only a bed in the room with very little closet space. Needless to say, we only slept there, it's in a great spot to walk to a few key locations, Buckingham palace being one. The rest you need to grab transportation.