I’m sorry to say that my experience was not a good one and I left the accommodation early because of it. The bathroom is described as being for the guest only, and in this Covid period I specifically chose accommodation with my own bathroom to reduce multi contact surfaces but on my second day I arrived back at the accommodation to find a guest of Jay’s using my bathroom. I was shocked, and even more so when I spoke to Jay about this and she couldn’t understand my concern, saying that her guest had been double vaccinated and was wearing a mask, and failing completely to understand a) how covid is transmitted and b) the promise of a private space. This host has signed up for enhanced covid cleaning but is clearly not complying with this. The bathroom had not looked clean when I arrived, and I needed to buy some disinfectant wipes and cleaned the bathroom myself.
Aside from my concerns about covid safety I also had an issue with parking. I used to live in Richmond and know how difficult parking can be so I was delighted to read that this property offered free parking in its description. I even messaged the host to double check this and was assured that there were a few possibilities; however, despite the assurances, when I arrived I was given just 3 half day residents parking permits (I was staying for a week) and was told that it would take time to get some new ones and so I must either use her partner’s disabled badge (illegal) which gave a three hour parking time and then the car would have to be moved or I would need to park in the local council car park at my own cost. I was made to feel unreasonable when I expressed disappointment and was informed that none of the other guests had found this difficult. To me this was a misrepresentation of an important facility offered with the property.
As a result I do not recommend this property.