There are no words to describe what an absolute nightmare this place is. We booked it well in advance, more than a month before arrival. The host simply didn’t turn the heating on in advance despite the temperature outside being below zero. When we entered the apartment it was +8 degrees inside. By turning on all the heating in the house, we managed to increase the temperature to +12 degrees. We were literally shaking and could barely sleep during the night as it was just freezing cold. Having woken up in the morning, we discovered that the whole house is dirty. There were cobwebs on the windows that apparently were not cleaned for months, stain on all the furniture in the living room and on the kitchen floor. There were no necessary kitchen utensils, the plates were dirty. Totally unacceptable. Do not ever book this place if you don’t want your whole London experience to be ruined.