Ivan was very responsive when it comes to questions. The Airbnb had an elevator which was a plus since we had two full big luggages. It’s pretty convenient located about 5 mins walk from the tube. The only down side of the place was the hot water - If you like to stay in the shower for at least 10 mins, the water will slowly turn into ice cold water and the next person wouldn’t be able to shower for another 30 mins or more until it gets hot again.