Kris was very easy to deal with . The apartment is a pretty long walk from the tube through a not great looking area but safe. The apartment is tiny there were 3 of us so one in the bed and 2 on couches basically comfy. Could use some better quality pillows! Hardly any storage space for clothes and luggage. Balcony is nice feature but there's lots of construction that began around 7am so no relaxing quietly in the morning. It was a hot week and we could have used a fan or 2 as you really must have the balcony open for air. Catherine docks and the tower hill neighborhood is cool and very up and coming. This apartment is just on the edge of that so we didn't really feel in the midst of the excitement. Better for 2 people who don't mind a haul to get back and forth to the tube I would choose a different area next time to be more central but it was certainly ok.