Phil’s communication was great. I arrived around 8pm and sadly the room wasn’t cleaned or ready for me which isn’t great after a long journey - my food was cold by the time I could sit down and eat it. The bathroom was grubby, I felt like I could be seen through the mental office blinds and generally struggled to settle.
I had access to a fridge and microwave but no kettle so couldn’t have the porridge pot I’d bought for breakfast or make a hot drink.
The bed was comfy and I could walk into the centre of town which was why I booked this place. If the place was given a little bit more love it would be great.
Phil was friendly and helpful.