We didn't get a chance to speak to Erika directly in person. Our arrival was a bit of a disaster as we were left outside the flat for 25 minutes after our communicated arrival time and we weren't able to reach her through numerous messages and calls. Her friend was able to let us into the flat and mentioned something about an uncle being in town and things not going to plan and a dead phone. We assumed it was some kind of emergency, but it wasn't very clear. She was very good about making sure we had the things we needed and was quick to respond to questions during the rest of our stay.

The room itself was very, very clean with fresh sheets. It's arranged differently than shown in the picture, but in an improved way with more amenities than I'd expected.

Unfortunately, there was a lot of construction work being done on the building that we weren't aware of before we arrived. It was a bit startling waking up to a construction worker outside the window.

The hot water wasn't consistent during the one shower I took there. Not sure if this is a regular thing or just bad timing, but the water cut to only cold about three times lasting around 4 out of 10 minutes.

The location is very good as a stop for the 170 bus service that drops off at Victoria station is only a 4 minute walk away from the front door. This travelling around the rest of London much more convenient.