The location is terrific, but not the flat. It is awkwardly laid out with sloping floors. It seems to be part of a hotel, you have to get the key and register a few blocks away. The hotel staff were friendly and great at communication (we had no communication from Florence) and we were able to have our bags stored in the lobby for a few hours before check in, which was very helpful. We were there during the heat wave and were very appreciative of the two large fans in the suite. We were surprised the kitchen was not equipped with dish soap, cloth and towel and despite a 7 month old review mentioning the fridge didn’t stay closed, it still didn’t stay closed.