This is a great place to stay in London! Ideal combination of value and central location (quieter section of the West End, very convenient to all tourist sites and public transit, and great price) - couldn't have hoped for a better place on my first visit! The flat is larger than I expected (nice big, well-stocked kitchen in case you want to cook!), and very clean and safe. Patti was very accommodating of my desire for early check-in (set up key pick up with a friend nearby) and responded quickly to all my requests. Highly recommended for 1 or 2 travelers in London. Only small criticism: it would be nice to have a wardrobe/dresser for clothes; I was living out of the suitcase or hanging clothes on the furniture. Overall, a great place to stay! I'll definitely be back if I have the chance to visit again soon :)