Overall the apartment was great, just what two couples needed for a first-time visit to London. The location is fantastic, seriously right next to a well-served Tube station (we were surprised to find that the Tube station is open-air so you can hear all the trains and platform announcements when the patio door was open but with the door closed it wasn't more than light background noise). The neighborhood is cute, very design-y, and full of places to eat and drink. We all felt safe walking around at night.
The apartment is bigger than it looks in the photographs. It has its quirks - a few knobs here and there needed some finesse or figuring out - but it felt very much like home. There were lots of comfortable places to sit and lounge after a long day of sight seeing. The kitchen has plenty of dishes, pots and pans if you want to cook. Jennifer was very quick to reply to all my e-mails and inquiries. Entry into the apartment was seamless and easy.
If you're looking for a comfortable, central home base in London, this is it.