Kirsten was very friendly and accommodating (she waited for me till 11pm to check-in and allowed me to borrow her phone to resolve a last minute flight cancellation!). At every opportunity available, she would ask if I needed anything to drink like tea. She even provided me with something quick to eat for breakfast. Her flat is very nice and my room was clean and neat. Bed was comfortable and the noise was minimal. As described, the location is easily accessible by transit. Would recommend to others.