Max and Billie let us check our luggage at their work which is close by to the airbnb. It was super helpful and we truly appreciated it. I knew when I booked it, based off of the other reviews, that there were a lot of stairs. However, I guess I didn’t realize just how many. Personally, I was fine walking up and down but I don’t recommend this for anyone who struggles to lift heavy objects or walk up multiple flights of stairs. The airbnb also had a cracked window and since it is December, it was freezing. We ended up putting a towel over the crack and Max and Billie gave us a space heater and an extra comforter, which we appreciated. There was also mold in the shower and the water remained cold the entirety of our stay. All in all, it was one of my least favorite airbnbs, but I really liked the hosts. The hosts were super organized and almost ran it and their other properties as hotel rooms rather than homes. I would consider staying at one of their other properties but would not recommend this one to those who want a luxurious London experience.