Bella was fabulous! Our plane got in around 9:30am and we were able to check in around noon thanks to Bella and her mom. Lovely space and a wonderful location! Clean and easy to get to. There's a train station right behind this place which is great for traveling around London. It can be a bit noisy but it felt like ambient noise for the most part and there was a fan that also helped. We were pretty tired at the end of the day so we didn't notice too much! There's lots of yummy food within walking distance as well if that's something you're looking for. We really enjoyed the Italian Bakery down the road. Would stay again. 😊