We were going to be a little late arriving at the apartment due to traffic congestion however Aleksander was not phased. He met us downstairs on the street and guided us to the apartment. Even carried my luggage for me! Firstly Aleksander made us a very much needed cup of coffee (from the coffee machine) then he went through the basics of operating appliances and safety procedures. These were also laid out in his instruction book.
The apartment was exactly as described and looked amazing. It was immaculately clean and absolutely everything we would need was provided. A fridge, freezer and pantry FULL of food ensured that we would want for nothing. Additionally a multitude of personal bathroom toiletries were provided. We hadn't brought sunscreen, thinking we were in for cooler wet weather, so this was particularly useful. As it turned out we had five very warm days so the aircon in the bedrooms was very much welcomed. We loved the roof top garden which provided a lovely spot for a romantic dinner and also gave amazing sunrise and sunset views.
Having the use of a smart phone was a great touch - being able to call a restaurant, cab or book a tour was helpful. The apartment was very comfortable, set in a central location close to so many wonderful sights. We walked to Buckingham palace, Hyde park, Houses of Parliament, Big Ben, Westminster Abbey, Trafalgar Square to mention a few. We also found the apartment to be very quiet, something we regarded as important. We didn't want to be bothered by street noise or neighbors.
In our opinion this apartment and our experience staying in it was six star! It has been the best accommodation we have had world wide. The little touches like varieties of tea provided, the fridge, freezer and pantry full of food, the lolly container, complimentary bottle of wine offered, multitude of TV Staions/movies to watch, and of course the world clocks on the wall in the kitchen with one having our home towns time all showed just how much Aleksander cared about providing the best possible experience for his guests.
We would highly recommend staying in this luxury apartment. A huge thanks to Aleksander and Jimmy for making our stay in London such a wonderful experience.