Flat is conveniently located with great access to public transport, we used buses throughout our London stay and bus stop with great frequency was just at doorstep. check-in and check-out instructions were straight forward, videos provided made it easy to follow. Flat is spacious considering London standards. Didn't face any issue throughout our stay, Anna was approachable all the time.
Flat needs some maintenance, the flooring was shaking and mattress is sagged making it uncomfortable for two people. Would recommend deep cleaning as carpet was dusty.