The apartment was exactly as described. Photos are very representative. Location was conveniently located between Pimlico and Victoria stations. Easy access to Victoria Coach Station (which we used for transportation to/from the airport via National Express coach bus). We never met Alessandro face-to-face, but he was readily available by phone and email. He was very helpful in providing useful information regarding transportation options in London. We appreciated the welcome bottle of wine and kitchen essentials like milk, cereal, coffee/tea, and snacks. The apartment is small, especially for 2 people, but perfect if you plan to be out and about in London most of the day. The amenities say there is no TV, but there is in fact a TV in the studio now. A few downsides: the wi-fi connection was very weak and unreliable. The bed was small for 2 people to share (it is a full/double size), and the mattress was a bit hard for me personally. Otherwise, this studio has everything you need for a visit to London. I would recommend.