Cosy garden-level flat in a relatively quiet neighborhood, it was very tidy on arrival with amenities easy to find. Our family had 5 people staying for most of the trip, and the apartment was just the right size, although it may have seemed a bit cramped had there been a few more of us. Even though it's a ground-level flat, it was very bright with large windows and access to a garden patio in the back. Connecting to public transit was very easy as there are several bus stops within 5 minutes' walk, and 10 minutes' walk or less to West Brompton and Earl's Court Underground stations (the latter has direct access to Heathrow and King's Cross-St. Pancras via the Piccadilly Line, very convenient!) Several restaurants and pubs are located just a few blocks away as well. Tina was very quick to respond and help with any issues that we had. Overall, we had a great time!