Pan was a very gracious and attentive host. We had a few issues that she attended to immediately. Furthermore she gave us a refund for our troubles which was very much appreciated. I would simply point out a few things NOT mentioned in the description. It’s a basement flat so the lack of natural light coupled with the lack of cross ventilation was an issue for us. I wish I had read the other reviews as one person mentioned that. In addition, the second bedroom is extremely tight. The small double bed can easily fit two slimmer adults although the mattress had springs pushing up in various spots. The real issue, in my opinion, is the size of the second bathroom. When you take a shower the entire bathroom gets soaked because it is essentially the size of a shower stall. If you have no problems with the above then I would definitely recommend this flat. It’s decorated beautifully, and it is exactly as the pictures depict.