Bianca was prompt and very friendly. So was Ryan. The service was very good and the location was excellent . Met the friendly Neighbour downstairs. Flat is very clean. It can be noisy at night so we had to close all windows which then can be stuffy. I can also hear Neighbour upstairs footsteps whenever he/ she walks about. But I really enjoyed my stay And very appreciative of management to help me attire my luggage when I had to get out of town a few days.