Rachel's place is very central and a very good price for central London and a nice building. Rachel was great at communication, and very flexible with check in. Allowed us a very early check in time which was much appreciated.
Unfortunately our stay was very uncomfortable. Partly because of the extreme heat (31 degrees) with no A/C or curtains, and because of the very loud trains right next to the flat with the windows open. That being said this info is all included in the flat description and was not a surprise but just bad luck on our part.
The main reason for my 3-star review is due to the very poor cleanliness of the flat. Dirty bathroom: toilet, mirror, shower glass so dirty you couldn't see through it. Dirty kitchen: Microwave was filthy, sticky cupboard doors, splattered wall and backsplash, trash left in the trash can upon our arrival.
The whole flat has a thick layer of dust over everything. Also, there are so many boxes and clutter of her personal items laying around and on the countertops (toothbrush on the bathroom sink and razor in the shower) that it felt as if we were intruding on her personal space by just being there. We left the flat early to go to a hotel. Unfortunate because with a good cleaning and de-cluttering it would be the perfect place to stay.