Suchita was so responsive to messages and helpful in her replies. The accommodations were lovely, clean, comfortable, and an easy 15 min walk to the Mortlake station which made getting into London a breeze. Richmond is a charming area with plenty of places to eat and small grocers to get the necessities, all within walking distance in a very safe and quiet neighborhood. We felt at home and if we return to London we will definitely look to stay here again. Thank you for a lovely stay!