We (4 adults, 2 kids) booked Craig and Marie 's place for 3 days during November 2021. The flat was great, arty and cleaned. Well located in great London with groceries shops nearby. 45 minutes to get in the City center by taxi.
Major comment :
The flat was incredibly cold, although we set up the thermostat on its max value , the radiators remained barely lukewarm. we contacted Craig and Marie to let them know about this issue, but they simply replied the flat was well insulated and it shouldn't be a problem. The heating is set on a timer and doesn't work overnight, it is thus incredibly cold in the flat. We sent a message to Craig and Marie to let them know that we had a 2 month old baby with us and this heating issue should be fixed, but they never replied to us. We suspect Craig and Marie set up the thermostat to a maximum value. Overall, we are very disappointed by this behavior, because taking into account the high cost of the rental, the tenant should be allowed to turn the temperature up!!
Max