The flat is really nice, the forniture looks great and the garden looks beautiful, also Deborah is really friendly.
Unfortunately the beauty of the place doesn't match the cleanliness. We found the following problems:
- the bathroom and the room were very dirty, in terms of dust and hair everywhere, it haven't been swifted for sure
- the loo wasn't properly cleaned and neather was the bath sink, in both of them you could find spots of dirt plus dust and some hair
- the worst thing is that the sheets had spot on them and this made me understand that they might haven't been washed, or they weren't properly cleaned.
I'm sorry to write this review, I also have my share of fault since I haven't reported these problems during the stay, but I think that these issues shouldn't happen in a hospitality facility, especially if a cleaning fee is charged like in this case.
The flat itself is really beautiful, and apart from these problems we had a lovely stay. I hope that Deborah will take this feedback to improve her service, and make it perfect, I'm sure she will.