Room very quiet, bed large and comfortable, good location for Kew Gardens and the National Archive (tube station 5 minutes walk from house), also for Heathrow. There is an outside garden, but too cold to sit in winter. The area is nice (close to Chiswick high street, which has everything: supermarkets, cafes, pubs, bookshops and so on). I recommend esp. the pizza of "The Italians". Check in and communication with Lea was easy. I enjoyed my stay, wish it could be longer!