Myself and my daughter stayed here for 1 night. We were welcomed in person which was lovely.
The room was simple and cosy, water was provided in the room, along with tea and coffee making facilities.
The bed was immaculately clean & was comfortable, the pillows were comfortable too.
The carpet was "stained" & maybe a little dated but it was clean.
The lift was out of order but Beau informed me of this well in advance & offered help with any bags.
Would definitely stay here again on our next visit to London