Theresa's flat was a nice, clean place to stay in an incredible location. It was neat as a pin when I arrived and exactly as advertised. The photos were accurate. It is only about a ten minute walk to Victoria Station and having such convenience is incredible. She has her own staff that responds to questions via the app, and they were exceptional. I had a few questions throughout my trip and they were fast and friendly to respond.
The flat is on the entrance level of an old house and there are residents on the upper level. The walls are a bit thin and I could occasionally hear the people above walking around, but it was not excessive by any means and did not disturb my sleep. It's the normal sort of thing you would find in a multi-tenant building of that age.
I found the furnishings to be quite comfortable, especially the bed. I slept very well while I was there. The kitchen was well-turned out and had everything I needed.
I think almost anyone would have a pleasant experience staying in this flat.