The room was everything I needed - with great little touches like (Nespresso) coffee and tea, a mini fridge and good WiFi. You can access the room privately, as theirs a separate set of stairs leading to it and the room has an en suite. Highly recommend for the area, especially if you need to spend a few days in West London. It was very easy to communicate with Tricia, who also checked in to ask if I needed anything else which was very sweet.