We have spent 6 days at Robert’s apartment and the flat itself was fine.
But, we had a bad experience with him and his staff. We forgot something important to us in the flat and tried to reach Robert very shortly after we checked out. His reply was very delayed and incredibly laconic. He simply didn’t care at all about our issue and we never got our things back. It doesn’t seem like a good way to treat people in general, and particularly not his clients. The customer service was completely absent.