The accommodation was vivible but poor mantained. Many of the services that were stated in the ad were not present on our arrival. The worst part is that I was not even able to communicate them one by one since the host did not answer my calls and sometimes my messages as well.
The most serious disservices we found were:
- The hair dryer was not present;
- The internet and wi-fi did not work;
- The hot water in the shower was present but difficult to use because of the low pressure of the pipes.
We also found ourselves in a very uncomfortable situation when an agent of justice came knocking one morning to warn us of an eviction that would take place in the middle of our stay. The problem was then solved by the host, but I am of the opinion that certain things would be better prevented, by starting to read the huge amount of unopened letters that are accumulated inside the apartment.
We asked for a partial refund, which was granted to us but in an extremely reduced formula.