Lorenzo and Radhika are very friendly and nice people. I arrived in London from Prague for work, and Radhika asked me whether I'd like her to arrange a cab from the airport. She kept in touch with me via airbnb msg and text and made sure that I arrived at the airport safely and that I had found my cab driver. She made me feel like I was visiting a friend in London! I travel a lot for work, so any personal connection like that means special to me. In terms of their house, they recently renovated the washroom, so it's a brand new and very clean. The room was clean too, it's just like how it is shown in the pictures. It's a quiet neighborhood, and Radhika and Lorenzo kept the place quiet during my stay as well.