I have booked stay for my dad who was visiting us. Margaret is warm and kind person, good communication, however not everything was as listed. Not sure how many rooms she rent. Check in is not lockbox. She greets you herself. My dad was not given keys and had to knock the door. Which is OK but sometimes he had to wait couple of minutes to get into the house but she gave us her mobile so we can contact her when needed. Breakfast is not included and from what I understand normally charged extra.