First, the positives. David’s place is spacious (Including a nicely laid-out kitchen), the location is excellent (great neighborhood, lots of close by services and multiple Tube stops minutes away), and, with one major exception, the Company managing the rental was responsive.
Now, the disappointments. First and foremost, the listing promises a king bed in the master, but the bed is a double. I only rent units with a king, so I never would have rented the place if the listing had been correct. Second, the check-in experience was awful. The key box was not functioning. Three of us tried it multiple times to no avail. we called the rental manager who insisted that we take a video of us (in the rain) trying to use the key box. We questioned the usefulness of a video, but she insisted. So, we tried again, this time videoing ourselves. Sent it, then called again. She said she hadn’t gotten and couldn’t help us. This went on for an hour and a half, in the rain. They finally sent someone over with a key who let us in. Later in the week they sent someone over to fix the key box (Needed some oil, I think), to get the mechanism working. Third, beware of the shower - it produces scaldingly hot water and we found the controls difficult to use. Ended up taking some pretty brief showers.
So, to end on a positive note. The key box is fixed, and otherwise the checkin process went smoothly. If you don’t mind a double bed, you won’t be hung up on the absence of a king. And the shower works fine, you just have to be really careful.