Been said by other reviews... very clean...easy check in.. quick replies to any questions...plenty of toilet paper ... comfortable bed...plenty of cooking utensils. Flat 15 is a ground floor apartment (just the front steps) .. public transport right out the front. Other great features are a paid modern laundry (1 pound for a quick 30 minute wash) with a clothes line for natural drying. Nice large windows for good ventilation. Also two fans to move the air around. The curtains are good for blocking the light. Wooden floors with plenty of mats to keep the place cosy. The fob key makes it easy entry through both the front door and flat door. The fridge is a mini and works very well. The only issue for us was the small shower recess and the not so good steam extraction. Overall a great flat in a nice area.