Ainara is a lovely lady with a very pleasant personality. My stay was much shorter that I originally intended as my arrival was delayed by other events. The room was very clean and the double bed very comfortable. I would have liked to see more healthy breakfast cereals available instead of the sugar loaded ones on offer. Thankfully Ainara allowed me to leave my luggage so I could check out when my 4.15 pm car arrived. This was a great help.
Being so well positioned, just off Kensington High Street, made access to buses and the tube very easy. I was able to travel, using my Oyster card, to visit friends and family without any hassles.