Conrad checked us in early and was very polite at a Great location, however everything else was a disaster!
Dirty beds! Filthy beds actually, towels stank and were crispy. I wish I could add photos on here to show how dirty the beds were. Contacted Louise to complain, she didn’t bother to reply to our messages even when we sent her the photos.
The windows and back terraces were also filthy dirty.
Kitchen was ok, but old open packets of crisps and food in the cupboards.
Iron with no ironing board.
Bath doesn’t drain and was human hairs everywhere.
Louise never contacted us to check we were ok, even after we complained.
Curtains are all falling off and don’t close. Sofa is all stained.
This place could’ve great but is soooo dirty!