This is by far the worst stay I’ve ever had. Not only did the flat smell like cigarette smoke from either the previous person but, the room looked nothing like the pictures, the lock was not on right, the router fell out of the ceiling over the door but also it was old and dirty. I told them host but they were unable to anything because the “boss” was not around. I ended up leaving within an hour of checking in. No way I was going to stay there. After asking for a refund (full or partial) as you guessed it was denied by the host. Do not use this company you will be highly disappointed.