I enjoyed my stayed here. The check in process was very direct. The location is very close to the subway as well as the Eye, Parliament, Westminster Abbey, etc. They were very kind hosts. Good for single travellers who need a place to store their things and sleep. I actually found the bed quite comfortable.
The only thing I would note is that a small family lives here and there is another Airbnb room which can get congested with the size. There is a small child who lives at the residence who daily threw tantrums, sometimes waking me up or even coming in the bedroom. It didn't ruin the experience, but just be prepared.