Giorgio was really nice, and welcoming, he was flexible with us with the checkout, and it was easy to leave the keys at any moment. The flat is as featured on the photos, spacious and cosy. However, there was a slight lack of space in the flat for us to leave our clothing in the wardrobe, if you're planning to stay for long. Also, I found that the flat was quite far from the centre of London (Soho/ Oxford Street), and from one of the main tube stations (approximately 20 minutes walk). But the flat is great for families.