I don't like to leave negative feedbacks but I feel it important to share our experience. It is the first time we ever booked an Airbnb and we had to move out of this place after the first night, because we could hardly sleep due to the noise. Even our two young kids found the noise hard to ignore. When we booked this apartment, we were assured by the following description: "Bedroom windows overlook the street. The street is generally quiet and dead quiet at night but London is a big city and one should not expect pin drop silence." I have to say this statement is very false and misleading. If you look at one of the pictures carefully, you will find the close proximity of the windows to the street. With the beds right next to the window, you are literally sleeping about 3 meters away from the rumbling cars. The street was never quiet at all with many cars zipping through, even at night. There is a traffic light 20 meters ahead leading to the very busy Marylebone Rd, where the traffic never stops and ambulance sirens were frequent at night. The whole family was not able to sleep well the first night and we contacted the property management asking for a refund so we could move out. They refused to refund so we talked with Airbnb customer service. We provided voice clips and photos as evidence of the noise problem. Airbnb supported us and canceled the booking for a full refund, they even partially reimbursed us for the first night of stay. We were able to find a nice hotel and had a good rest of the week in London. It looks like the place is managed by a property management company and the owner was never involved in any of these communications. Whoever that provided the descriptions in the listing should stay in the apartment for one night to make sure the statements are truthful and fair to the viewers. It was not a pleasant stay but a positive experience working with Airbnb customer service. We would still consider Airbnb for future travels but be more cautious with our choice.