Tracey is so sweet. The room is clean and has good storage, a nice view, and blackout curtains which I really appreciated. I stayed for about a week, to attend a conference at ExCel, and the location was perfect. It's a good location for accessing the rest of London, too, as it's close to bus and underground stops. The only drawback is that you can hear everything going on in the rest of the house, but everyone keeps really reasonable hours so it wasn't a big deal. And Coco the cat was a lovely touch!