Our stay in London was very nice. Emanuele's Iconic Pied-à-Terre near Portobello Road was in a lovely neighborhood, close to the Tube, bus routes, and local restaurants that worked out very well for our stay. We arrived in London earlier than the 4 PM check-in time, but Emanuele provided us with access instructions for a storage area, so we could drop off our luggage before heading into the city to see the sights. When we returned, we accessed the keys in the lockbox near the front door, and moved in for our stay at this beautiful first floor flat. The beds were comfortable, and all of the facilities and amenities were as stated in the description. We felt safe walking through the surrounding area, and the flat was quiet and restful at night. Overall, it was a great experience!