Doireann was extremely responsive. I was traveling with an elderly parent who arrived before me, but she had a great check-in experience and was greeted by someone who helped her with her bag.
She also got in extremely late, but the host was still there to help. The apartment is on the third floor so it was a little hard for my mom to walk up the stairs, but other than that it was a lovely experience.
The apartment is also located in North London, which has a lot of cute shops around and places to socialize.