Over all this this a great place to stay at. Perfect location to walk anywhere in London. It had the charm of the historical buildings right out side your window and the convenience of great restaurants right out side your door.
Although, we did not receive the room that we chose. Aka, they gave us a room that did not match the pictures at all. We paid for one that had a balcony because that was what we we’re looking for in a place, and once we arrive, looked around… there was no balcony to be found. When I brought it up to management, they then told me “oh yeah it was double booked so we gave you this one instead”. Would have been nice to know before we arrived or go receive some kind of compensation for the lack of communities and false advertising.
Overall, good place it did the job and was clean but management could have handled the situation better.