I stayed in the Upper Studio during a brief work trip to London. It was a comfortable, lovely space in a quiet neighborhood. I simply could not have asked for a better experience: fresh fruit and croissants in the morning (not to mention a selection of breakfast items in my room), easy walk to the Hammersmith Underground station, and walking distance to my work location. Vicky was completely accommodating for a check-in after an overnight flight from the US that arrived in the morning. That same day, I had a business meeting and when I returned, there were additional refreshments in my room. Later, after dinner, the deep bathtub was welcome and relaxing. Vicky was even kind enough to bring me flowers and a candle. It was truly a home away from home, a remarkable find for a work trip! I'd stay here again in a heartbeat the next time I come to London.