We stayed in two flats with Anna and both were superb. Anna and co-host Ken were exceptionally helpful. They responded to any question or comment immediately through a whatsApp group they made before our arrival. Ken gave us some recommendations to visit in the area . We especially loved the framers market on Sundays. Queens park station was 2 minutes away and it took us minutes to reach our favourite places in the centre. Check in and out was smooth. I recommend Anna's flats to anyone who is looking for a home-like stay in London.