Ery made some faults with the airbnb service our fault despite it having nothing to do with us. If the host is having problems with the hosting service, it should not be an issue dealt with by the tenant who has paid there fees in full! This was not our fault yet we were expected to pay and bear the risk of uncertain payment methods because of the unorganised nature of the host. If the host is having issues, don’t expect the tenants (who have pre-paid in full) to also suffer as you have!I was very disappointed upon my arrival to London after a LONG 26 hours of overseas travel!