Kim's flat was great in every way – honestly, I couldn't have asked for more. The location was great (walking distance to/from the closest tube station, with the option of getting a bus from a nearby bus stop) in a quiet residential neighbourhood. Kim was abroad during our stay, but she was super helpful and easy to reach via messages whenever I had a question. There was also a helpful collection of notes pertaining to the various functions of the flat (heating, kitchen appliances, water, etc.) and nearby places to check out (food shops, restaurants). The flat itself was very clean, neatly arranged/laid out and was a wonderful 'home base' for the 2.5 weeks we were there. The kitchen was equipped and stocked for us to make breakfast (we also purchased our own groceries from the nearby Sainsbury's and Tesco Express). All in all, I wouldn't hesitate to stay at Kim's flat again the next time I visit London and I highly recommend it!