Very helpful with communication and quick to respond. Location couldn’t be more perfect. Public transportation is very easy to use and Pimlico is, in my opinion, the best place to stay in London. Far enough away from the crowds of tourists you are getting to experience true UK culture, while being only 10 minutes by bus to the most popular sights. Great food all over, I recommend The Constitution Pub nearby and Café Foresta for coffee in the AM. Everyone in the flat was quiet, respectful and tidy. Some days I didn’t even see anyone and I never had to wait for the toilet or shower. I felt very safe too. Also, the housekeeper, is an absolutely kindhearted soul. We had a really lovely chat- and if I came back to London I would rebook just to maybe get to talk to her during the day.
My only cons:
The mattress was terribly uncomfortable. It wasn’t anything but solid, I wouldn’t even say medium firm. It was more than that, in my opinion. I think the bed could really benefit from a mattress topper. I would’ve slept much better and felt more rested.
Some areas in the flat I think aren’t getting enough attention, in terms of cleaning. The typical, most used/touched aspects of the house are clean but there’s areas the could use a deep clean every so often, as they were pretty funky. Such as: the freezer, corners of the shower, dusting areas not typically used, etc.
Overall, for the price you can’t get much better than this. For $230 for 3 nights, I’m very satisfied.