Sadly we didn't actually get to meet the hosts - as Airbnb hosts ourselves we always like to meet our guests. Nevertheless all the instructions was clear and easy to follow - when we had a problem for example not knowing how to increase the heating temperature, Robert or Joana immediately sent us instructions on what to do. For us the location was perfect as we have family within walking distance but for keen walkers, a 1 hour walk will take you to Angel where there are lots of shops, restaurants etc. Of course there are also buses and Overground trains not far from the flat. Would definitely stay again if the next time we go to London the flat is available.