We had a very pleasant time in the place. It looks good, clean, tastefully decorated, and had everything we needed. Charles & Bella thought about all the little details so we had everything we needed, and we didn't have to contact them about anything.
There is a bus stop right outside, and there are two underground stations in a walking distance, so it was easy to get around.
Charles & Bella left printed pages with explanations about the flat and also useful information about the neighborhood, shops etc.
The neighborhood is quiet and in a very nice part of London.