We didn’t book this property, we booked another property in Fitzrovia. A week before our stay, Jacqueline told us there was a leak in the property we’d booked and offered this as an alternative. It was not a suitable property for us. We didn’t understand from the listing that the living room was in the basement with little natural light, nor was it clear the stairs were too numerous and steep for my elderly mother. While the furniture and decor is accurately depicted in the photos, the carpet and walls were marked and stained, there was a used towel in the upstairs bathroom when we arrived, and my sister was bitten by mites in the ground floor bed. The clothes dryer was so unclean it was unusable. The location was noisy and felt somewhat unsafe (I’ve previously lived in London and have realistic expectations of security). I cannot recommend this property or host.