Shannon is a terrific and accommodating host! Our flight arrived early in the morning. We contacted Shannon and he was able to get us into the house as soon as possible. The house is very clean and spacious. I love that it is on the ground floor so after a long day of touring we just simply walked right into the house from the street. The house is in a quiet and safe neighborhood. It is also a 5 minute walk to the Waterloo Station! During our stay, the water boiler pressure was low and Shannon came out to the house to fix it within the day. We much appreciate that! Overall, we had a wonderful experience at our first Airbnb rental and will definitely do it again!