Jennifer was wonderful to work with. Of all the Airbnb rentals I've used I would have to say she is the best communicator of all of them. I'm happy when an owner returns my post within a day, Jennifer always responded to any request or question well within that time frame, more often than not within an hour, once within 3 minutes! She was nice and easy going. Unfortunately we didn't get a chance to meet face to face, as this was a self check in apartment (with lock box, a big plus with our group of four who sometimes split out on their own. Not worrying about who has the key is always nice).
The apartment is only 1-2 minute walk to a bus stop which offers easy access to the center of London, yet far enough away to offer a quiet night's sleep. The apartment is located in an apartment building surrounded by other flats, however this is a residential area and the neighbors are pretty quiet for the most part. As this is a residential area, you won't find much in terms of restaurants or pubs within 3-4 blocks, but the bus will quickly get you to these, so I wouldn't worry much about that. There is a very nice pub within 3 minutes walk called the Windmill Pub that offers good pub food and drinks at reasonable prices. We made this our last stop nightly.
Furnishings at the flat are rather rudimental, and the fabric a bit worn, but otherwise the place was good, clean, and suffecient. The satellite tv offered a large variety of channels. There was plenty of hot water, even with 4 people taking showers in the morning. The only negative of our stay was the heating didn't seem to work properly, and maybe that was user error on our part. Still, for four old university friends, not a major issue as the apartment is surrounded on all sides by other flats. We all agree that we would stay there again when the opportunity arises to return to London.