I traveled recently from New York City to run the London Marathon. I had a very pleasant stay with Cathy. She was at work when I arrived, but gave very clear directions to her place from Heathrow as well as clear check in instructions. Cathy's place was clean and comfortable. The location is right on the Picadilly line and easy to get into Central London. The tube station is just a 10 minute walk. The purpose of my trip was the race, so I got much needed relaxation prior to the race as well as after. After my race, there was a lovely card and box of chocolates and water waiting for me in the room, I call that exceptional hospitality.