Long story short, Its not 14, Fitzroy square and when we reached there to our surprise it is a different address - 2, Richardson's mews. I booked the former one as it is a nice apartment facing the Fitzroy square garden. I paid for the former apartment and not the later. This is purely intentional and is cheating.
Not over,
1. The apartment was a three storeyed building with one room in each floor with kitchen and living in the top floor. This was not informed anywhere in the description. Not good for your knees! I would have had much better apartments available for this whopping £1500 for 4 nights stay (if at all they were genuine).
2. No basic things in the kitchen, not even kitchen tissues or wipes and you expect us to leave everything clean.
3. The host, Pauline did not even bothered to reply to my message as soon as I booked the apartment. A lady with no principles, I guess. And it was non-refundable, otherwise I would have cancelled it straight away.
3. Otherwise the apartment was clean and warm. But this was not the apartment I booked. With two little kids and elderly parents, I was helpless, rather forced to stay in this accommodation, with the last minute surprise.
I have all the evidence. I would like a full refund and adequate compensation for all the distress caused to me and my family because of this act of cheating. Please let me know ASAP. I strongly feel that Airbnb also has a role in this. Formal legal action is in consideration as I felt cheated by this once reputed company. Thanks.