A good home, fine arranged. Address didn't match the actual flat, for us traveling with 4 suitcases was problematic. Flat didn't match the photos. Most of the communications was handled through private email not AirBnB. Key from the outside door just stopped working at some point and receptionist couldn't help us. Was figuring it out for a day or so and then it's just started working. Cleaning was done once a week but it felt more like lite dusting than cleaning. Overall was a good stay but felt like experience would be better if we booked through their website.