The flat is exactly as pictured. Perfectly located across from The Tube and supermarket and close to restaurants. Clean and comfortable. Once Joe was abroad, he managed all well and so organized about my requests .I have had the opportunity to meet Liz (lovely person to explain everything) in person, she always responded quickly to my emails and questions. Check-in was so easy. Note : what amazing view from the balcony Definetily will stay again.