Ana and Pedro were excellent hosts. The directions to the apartment were clear and easy to follow. The welcome pack at the apartment was generous and well thought out. The apartment is exactly like the picture. I loved getting under the fresh smelling sheets when we arrived- bliss!
The best thing about Ana's place is its location: it's a 2 minutes walk to Kew Retail Park with a big M&S (glorious food) and a few other shops like Boots. We took the path by the river to go for walks whenever the weather allowed us to. Bus number R 68 takes you to Richmond from Kew Retail Park. Waterloo is only 30 minutes by train, so getting into London was easy, too.
We booked this flat after our previous booking got cancelled last minute. But Ana's warmth and extremely helpful nature made us feel very comfortable in her studio apartment.
I'd love to go back when I'm in London next.