DO NOT BOOK THIS PLACE! I also highly recommend cancelling your reservation if you’re still able to. From start to finish, this was the worst experience I have had with Airbnb. We were given a check-in time of 3 pm. We arrived to find the lockbox open with no keys. We spent 30 minutes trying to get in contact with someone only to find the cleaner was still inside. We entered the place to find the cleaner had just arrived. The bathrooms and kitchen were still dirty and nothing had been vacuumed. When we left at 630 pm she was still there. We came home and laid on one of the beds and my friend fell through it due to a broken frame that had been covered up, unable to be used. We woke the next morning to NO HEAT AND NO ELECTRICITY. We had no WiFi or way to charge our devices. Emily began to respond less and less. She would attempt to send someone in a 4 hour window with 1 hour notice to leave the key even though we were out exploring. She has still not responded with a refund or solution.