I only saw one of the hosts but she was friendly when I got there. I don't think I saw any of them the rest of the time I was there. They left me alone. I wasn't served breakfast (different than other BNBs) but for the price, I can't really complain. The area is loud so if you need quiet to sleep, I wouldn't recommend this one. But, if you're looking for a cheap place to spend a couple nights that isn't too far from central London, this is a good pick. I'd recommend this for solo college students. I wouldn't recommend this for couples.