Kai is a lovely person, she’s accommodating us with everything as a newcomer in London, and she explains things in detail. Excellent service, she responded fast to any complaint. The place was great, you can cook and do the laundry, and you’ll have a backyard direct from your room. The room was quite spacious for 3 people like us. You can go to the city centre (e.g. London Bridge) by bus/ overground. Near the new cross station, only 10 min walk, and bus stop, only 3 min walk. There are some supermarkets and cheap fried chicken restaurants within walkable distance.