Shoukat was professional and courteous from the point of booking the reservation, throughout the reservation duration, and afterwards as well. He responded to all of my questions rapidly, and checked in via AirBnB messenger to see if there was anything we needed during our stay. The apartment was exactly as pictured, in the city center, and right across the street from Elephant and Castle underground. The apartment itself was very clean, modern, with all appliances working perfectly. Having the wifi TV was great. Also, there were hangers to hang some clothes, and a powerful hair dryer as well! This place is so much better than an expensive hotel room without the same amenities. This is an excellent place to stay, and one I hope to stay at in the future.