The tap in the shower did not work - I have the same model home- only VERY HOT water and totally pressionless. We called but nobody showed up.
Check-in is very late 15.00 (we passed by the picking-up place at 14.00, just in case but they are not available until 15.00) and check-out was the earliest one I ever had at 10.00 (you can not leave your luggage there, at 10.00 you and your luggage out)
Prior to arrive they give you a list of rules so very strict it seems they are making you a favor.
There is a book in the appartment with the rules and features. They say : There is a hair dryer in the main room's closet. There is NOT. When I called them about the shower I asked about the hair dryeralso and she told me: The hair dryer is not in the list of apliances.
The appartment is very well located by Liverpool Station and is large and confortable (if you don't have to use the sofá beds). Decoration is nice. You have coffe and tea facilities.