This flat is in such a fantastic location. Right next to the tube in the West End. The room is very comfortable and despite it’s busy location I found it peaceful. My check in times got really messed up because of travel disruption due to heavy snow. Ruth kept in touch all through the journey and was very kind and understanding when I turned up at 10pm rather than 2pm! There were fresh flowers in my room and it was warm and comfortable. I would really recommend it.