The furniture of the apartment is very modern and the pictures match the reality. Besides, the apartment is well-divided. We were three and the space was completely sufficient for that. The location is very good. From the apartment you can reach the 2 stations Kilburn and Queens park in about 10 minutes by foot. Afterwards you need about 20-25 minutes per sub into the city.
Ellen was very friendly and the communication with her was quick and uncomplicated. The cleanness is all in order. However, these may not be compared to the standard in hotels. Some of the washed towels had indistinguishable stains?! Maybe Makeup?
Although Ellen gave us a short crash course, a guestbook with informations about the apartment and user manuals for the electrical devices would have been desirable.
Nevertheless I can fully recommend the apartment due to the above mentioned advantages. Especially since Ellen was very friendly and helpful.