I never got to meet Michaela but I met her flatmate Vasi who is just really great to have a chat with everyday! The flat is clean, cozy and is exactly as shown in the pictures. There is a big Morrison's just a 5 minutes walk away, and the flat is basically just above a small mall so getting things is super easy. The bus stop is just outside of the flat and the train station to get to London is just a 5 to 10 minute walk away. Overall it was an extremely comfortable stay at Michaela's. :)