I stayed in Pippa's place for 9 days. The apartment is really cute and exactly like the pictures, which was great. It was not perfectly cleaned, in fact, in my opinion, it was dirty (the rug was very dirty). I mentioned we would have 3 people for 2 days but there was only 2 towels, I had to search for another one, also for extra linen for the sofa bed. The location was awesome and although I didn't need support from her team, they seemed pretty helpful. The bathroom got wet after showering due to the shower curtains. In 9 days, I would want to have linen and towels changed, and I had absolutely no time for laundry and washing up - we were working in London, in fact I left one day earlier in a rush. And even if you're on a holiday, I don't appreciate doing laundry when I'm on vacation. So my overall opinion is that this price is really high considering other "ok" hotels in that same street, where you would have towels and daily cleaning included. I would consider ever staying in another Airbnb again due to what this experience made me think about it. Finally, be sure Pippa's host will help you with anything you need and be sure the apartment is as cute as the pictures show!