Anveer was quite responsive and friendly. He helped throughout the booking and check-in.
Advantages:
1) Accessible by three train stations, so that was convenient
2) The place itself had the necessary amenities
3) Good value for the price
Disadvantages/negatives
1) Heater was not working and received no news on it when asked to repair
2) The neighbourhood feels dodgy at night, as the streets are dark and empty, best not to walk around