I stayed in Emma's Airbnb for two weeks. Before arriving, my only criteria had been the proximity to the tube station which is just a 5 min walk & there's a bus stop right outside for the occasional lazy days. But after getting there, all my expectations kept getting exponentially exceeded. Starting with the accomodation itself, it's a really cosy room with an amazingly comfortable bed. The washrooms are right next to the rooms and although it's a sharing space with other people, there was zero inconvenience and it was sparkling clean at all times. Emma lives next door and diligently gets the place cleaned every day. She ensures that it's done when most of the guests are out to not get into anyone's way. At the same time, she's always up for a quick chat if you'd need anything. Also, she's very prompt in responding to messages. The kitchen is fully functional with everything you'd need and I absolutely loved all the little, special touches.
The check in process is extremely smooth and she's very helpful if you need to keep your bags after checkout. Apart from all of this, what I will really take away from my experience here is my interaction with Emma. She is a genuinely warm and kindhearted person. She is a perfectionist and you can figure that out from the exactness of her welcome message. She works really hard to ensure everyone is happy and comfortable. Personally, I was overwhelmed on two occasions. Once, she messaged me only to check on me as we'd not bumped into each other for a couple of days. The next was after checkout, she made me feel extremely comfortable as I had quite some time between my checkout and my flight.
I am definitely going to stay here on all my future travels to London without even searching for any other place. I really want to thank you Emma for everything that you did. Take care and have a great life xx