Dana certainly went out of her way throughout the entire process to make our London experience very memorable. She provided very detailed and timely answers to all of our questions, and made arriving at, and staying at the property a breeze. Everything about the apartment was exactly as listed in the description, she had the fridge well-stocked for our arrival, everything was neat and fully functional - a home away from home indeed ! We stayed for 2 weeks, and really could not have wanted for anything throughout our time, the location was ideal as a base from which to explore London, having excellent, and multiple transport options. The address was also particularly peaceful and very much a bonus. Thankyou Dana for all your extra efforts.