Graham was very welcoming, knowledgable and friendly, and he didn't mind that we were out exploring the city til all hours everyday and didn't see him after check in. The house is in a fantastic spot, so easy to walk everywhere and a bus out the front. Nice little pubs and christmas markets to explore, and the room was super clean and warm and very practical, with plenty of floor and open wardrobe space. Bathroom was super clean too, and righr outside the door. We didn't use the rest of the house, but it was made available to us and looked lovely.