The location is great - it's near Kensington High Street, not far from the underground station. Cute neighborhood. Communication with the host was wonderful. Very responsive. However, the place needs some work. The bathrooms need some TLC. There were lightbulbs out, caulking around the base of the tubs needs to be redone, cabinet doors need to be fixed. There were lamps without bulbs, some dishes needed to be rewashed, and there was another cleaning issue that the host took care of for us. There is a part of the floor that seemed to give - but I'm sure it could be fixed. There needs to be more seating in the living area (another couch or comfy chairs would work great) instead of two tables. That would make it more cozy. The beds are low to the ground - that didn't bother us, but could be troublesome for others. It is an old building (as is most of London) but I think with a little more attention this propery could be really great!