Luis was very friendly and accomodative. We were allowed to check in earlier and drop off our baggages upon arrival. We had a stay for a night before our flight.
The tubes (District and Picadilly line) are close by, within only 10 mins walk. However, this might not be an ideal stay for travelers with large and heavy suitcases since there are no lifts in the building nor at those closest tube stations (West Kensington/ Barons Court). We are just two girls and we literally had to carry our large luggage and climbed up all the staircases, which was really tough for us.
The room was OK but it is a bit strange for us that the bed linens were just left on the hangers in the common areas outside of the bathrooms all the time. The bathroom was a disaster. Both of us could not even tolerate to stay in there long enough as it really STINKS! Somehow it smells as if we are in a fish market...Overall, we do not think this apartment is a great value and we would not recommend this apartment. (We must say we have given a lot of reviews in the past but this is the first Airbnb that we are not recommending for the first time)