Kai was exceptionally responsive and really gives you a lot of information to make sure you are comfortable with the accommodation as well as the surrounding area. This is particularly useful for people unfamiliar with the area and people staying more than a couple of days. Check in and check out was definitely one of the most relaxed I’ve come across and the room itself had everything I needed including a desk and plenty of isolated lighting. I found the bed very comfortable and slept great. Would be delighted to stay again :)