My colleague and I stayed at Joan's for two nights due to a number of work commitments in and around London. Joan was very welcoming and showed us around the small (but perfectly formed) apartment. It was very clean with all the amenities required for a short stay. Joan was at hand if we needed her but left us to it until we 'checked out'. After the first day traipsing around London, we got back late and as we put the key in the door, it felt like we were coming home. I would definitely stay at Joan's again when I am coming to London as it definitely beats a characterless hotel room.