Karen is a perfect host and her apartment's proximity to the underground station puts all of London at your fingertips. Karen is accessible and responded quickly to answer any questions we had. The apartment is comfortable and pleasant. There is some noise from the street overnight. I never saw that mentioned in reviews so I am sure I only noticed because I am a light sleeper. There are busses that run through the night that pass under and a couple nights I even heard some people at 1:00 a.m. talking/laughing below. Just something to be aware of it; it wouldn't prevent me from renting from Karen again or recommending it unreservedly to anyone. We are long-time vacation home renters, but this is our first time using Airbnb. Based on our experience with Karen's apartment, we will consider Airbnb again.