Could not attend Maureen house and needed to cancel trip due to a family medical emergency. Tried to get Maureen to swap dates for next week but she told me the room unavailable and I could not swap. So ended up losing nearly £50. After trip was cancelled checked the new dates I needed and surprise surprise the room was free. I know this is a business but Surely she could have been a bit more flexible. Still on plus side my family member will be okay.