Lovely big room, the photo on here doesn't do it justice. The bed is comfy, room big and it's been freshly decorated. Access to a decent kithen, with fridge space too. Told us to help ourselves to tea and coffee. The location is great. Good wifi connection. Martha is friendly.

Room was really cold when we woke up and pretty cold in the evenings too. Asked for the heating to be put on for an hour in the mornings to warm the room but a small, noisy electric heater that blows hot air was left for us instead. We couldn't leave this on for long, so still woke up to a cold room. After four mornings like this, I have a cold and runny nose. The evening before we were leaving, the central heating was on because Martha was drying some clothes.

Make sure you check your emails the day of arrival. We were very disappointed to get an email at 8am on the day of arrival telling us that it wasn't possible to check-in at the agreed time anymore, but instead to come after 3pm. We'd agreed 24 hours before that it would be OK for us to reach the house before midday to at least leave our bags. After we'd made contact on our day of arrival, we were told that we could knock on some of the neighbours houses to ask if we could leave our bags with them and if nobody was in Martha's son would bring us a key. We didn't want to go across to the other side of London on the chance that a neighbour would be home. This whole situation put a real dampner on our day. It was clear that a key could have been left for us or Martha's son could have brought a key because they'd known and talked about the situation the evening before, instead we were just told to come later because Marta had to go to help a friend. Not such a nice experience, but Marta did apologise after we'd arrived.