Our stay in Toby's apartment was great. The flat looks just like the pictures, and is in a great part of London. It was nice and quiet during both the days and nights, and Toby was very quick to respond with any questions we had. The only downside of the flat is the uncomfortable couch, but we did not spend much time on it so it was not a problem for us. The bed is very comfortable, and there is a balcony not shown in the pictures with a small table and chair -- a great place to eat breakfast and drink coffee in the morning. Overall a great stay!