We were disappointed with our stay. When we arrived at 1.30pm via the agreed time Carlos did look as though he was ready for us he appeared to still be in his pyjamas and was not ready for our arrival. We were told the room wasn't ready but we could stand in the kitchen and wait. The flat is very small so standing in the kitchen was not really an option so we said we would just leave our bags and head out. The room itself was fine. The bedding was old and the sheet was really bobbly like sleeping on sandpaper. We would have asked for the bedding to be changed but Carlos was not in the flat at the time. We had an important early morning meeting which we informed Carlos prior our stay. We eventually got off to sleep to be woken by Carlos returning banding and crashing around. He then made a call/Skype. He was so loud we could hear his voice and the recipient and heard the full conversation. We struggled then getting back off to sleep. We were shattered. Remove the used unclean soap and soap dish, not really nice to look at. We only had around 10min in total with Carlos and he was nice and pleasant. It was upsetting that Carlos did not wish to refund our money. We will not be stopping again.