We arrived late after our flight was delayed in Bristol, so had a 3 hour drive as well we expected to be welcomed with a positive attitude and shown to a clean room with some information about how to get WiFi, what happens in the morning, where the bathroom was etc. However, we experienced the complete opposite Sam was rude, unwelcoming and not informative about the accommodation. The room was dirty, carpet needed hoovering, there was crayon on the wall, there was an ironing board and z bed left in the room, the bedding looked like it had had its day. The bathroom was dirty, stain in the bath, shower screen dirty and generally unclean.
We complained to Sam and requested a refund but she was adamant and blamed us, so we made a complaint to Air B and B. I’m sorry I would NOT recommend this to anyone!