Jen wasn't able to check us in due to her work commitment but her check in instructions were very clear and precise. Jen's promptness in assisting us with our queries was something we appreciate very much during our stay at her flat. We stayed five days in Jen's place and below is a balanced view of our experience at her flat:
Pros:
1. Very modern, clean and pleasant home. There are two rooms in the flat and one room is on a stair landing, our daughter slept in that room and the space is comfortable.
2. A very well equipped kitchen, making it very easy to prepare breakfast every morning.
3. Superhost! Jen's very helpful and thoughtful throughout our stay. She would send suggestions and advise on what is the best mode of transport (really helpful for our first visit to London)
Cons:
1. The location of her flat needs about 10 minutes walk to the station. It's quite a pleasant walk except we visited in Dec and it's really cold at night. The neighborhood is quiet, so we will quicken our steps when we make our way back.
2. Her unit is on the second floor, we arrived with three huge luggages, so hauling them up really took a bit of effort and strength. The block does not have a lift.
Overall, our stay was concluded as a very pleasant one despite the cons simply because Jen has been a super host! Thank you Jen, for the wonderful stay.