Rachel was a great host! Responded quickly, and was very accommodating. Directions and check-in instructions were clear and easy to follow. We needed a room following a concert at the O2 (a short walk away) and could not have asked for a better location or a warmer reception.
The apartment was really clean/tidy and well stocked. They even put a big bottle of water in their own fridge for us for when we came in late so we had some nice cold water before bed, and after we woke up I wasn't even out the room for a minute before Rachel enquired into how I wanted my tea! Last but not least, a delicious continental breakfast was laid out in the lounge which set us up perfectly for our journey home. Overall a wonderful place; we will definitely look to stay again!