Olivia and Dan are friendly and responsive. Their place is exactly the same as shown on the website, which is very stylish and clean. It is close to a few bus stops and an overground station. I particularly liked the skylight in the room, the balcony and the private bathroom. A clean private bathroom for the guest definitely is a big plus. My check-in time was around 11pm due to my flight schedule but Olivia made sure it was smooth, and my checkout time had to change to a very early time due to personal matter but Dan made sure everything would work. I absolutely would recommend Olivia and Dan’s place, and would love to stay with them again next time I visit London.