The check in was terrible, we were stranded outside the property for an hour at 1am due to opening the safebox and finding no key inside. We managed to get in touch with lorena after being worried we were scammed and she came to help us. It turns out that someone else had our key due to all the keys for her different properties were inside the same key box. We were then worried someone might be able to get into our property over the course of the weekend.
I would recommend having different key boxes for different properties? So no one could of course have access to where we are staying?
Other than that, we had a pleasant stay and had no problems after that.