It was lovely to meet Julia who is an excellent and responsive communicator who often checked with us during our four week stay to ensure that everything was fine. She gave us useful information regarding how to travel from the airport to her apartment by public transport. Julia generously left us a food hamper which we enjoyed immensely. Her apartment is neat, clean and comfortable and is in a great location to easily access shops and transport to the sights of London. Having the concierge there is a bonus. We felt very much at home and had an enjoyable time.