Excellent place to stay away from hustle and bustle of London. Very safe location behind locked gates and the concierge guarding the second entrance. Numerous food markets, restaurants and pharmacy 5 minute walk to the west and Warwick Avenue station (Bakerloo line straight to Paddington) 10 minute walk to the east through beautiful old townhomes. Very safe residentail area. Was very relaxing to return to Warwick station after touring London all day and dealing with the crowds. Loved being on the canal and watching the boats go by. No air conditioning, but open windows and balcony doors and the cool breeze cools the flat quickly. Easy to learn and use appliances in the kitchen as well! Just turn microwave to heat symbol using left knob, adjust time using center black buttons, and press start. Okay, microwave was not the easiest, but we learned! Dishwasher, just put soap in and press start, don't change any settings. Stove is just like US stoves and we did not use the oven, but looked similar to ones at home. No regular coffee maker, but there was a fancy french press and boiling water comes out of the faucet! Really liked that feature. Sofya answered all questions quickly and we could also ask the concierge.