We loved staying at Helen's flat. It is spacious, light filled and airy, in a quiet, shady suburb of London. Links to downtown are very convenient, no more than a 30 minute ride by rail. The Crystal Palace neighborhood is charming, with beautiful parks, classic Victorian architecture and interesting shops and great pubs. The apartment is beautifully decorated with personal touches that reflect Helen's personality. She left detailed, helpful instructions about how to use the appliances and get around and when we needed help, she was readily available by phone. We kept asking ourselves why we would ever want to leave!