Isabelle was really great at communicating. Though, finding the building was tricky. They cannot advertise the correct location because of issues against Airbnb hosting within the building. However, eventually, her partner was able to find us on the street and take us into the building.
The location was great (near the Excel Centre), the room is just a room and it is her room which she vacates for guests. Unfortunately, there is minimal space to unpack. As advertised, there is no access to the rest of the unit. So no kitchen privileges, therefore bringing any food or drinks into the room was awkward.
All of the following feedback were provided to the hostess and she has now responded to indicate that she intends to make changes:
1. The bedroom door is so damaged it does not close properly without using excessive brute force which obviously creates noise every time it is opened or closed. We decided just to leave the door ajar. No security issues though, we trusted the hostess and her male partner. This has been a long-term problem and we are doubtful whether she will indeed endeavour to fix it.
2. No place to hang towels either in the washroom or in the bedroom. She indicated that she will attach a towel rack onto the back of the bedroom door but only once the door has been fixed (as mentioned above).
3. Lacked a dedicated space for guests in the washroom. The only space offered was immediately above and behind the toilet.
4. No glasses for toothbrush or personal hygiene. She said that she will now provide glasses.
4. No hand soaps available. (She did suggest using shampoo from the bathtub area but that just didn't feel right).
5. Despite that the hostess lives in this apartment, she never presented herself.
For the price paid, a hotel suite would have been a better decision.