Susan was quick and lovely in response to any information needed. Unfortunately I didn't get to meet Susan as she was away and I cut short my trip due to finding work suddenly. Her son was very accommodating throughout my quick stay. The room was very comfortable, light, bright and airy. The location was perfect with a bus and shops at the end of the street. A comfortable stroll to both Hammersmith and Shepherd's Bush centres. I would highly reccommend Susan's home to stay.