Julia was an excellent, welcoming and pleasant hostess. Admittedly, there is lack of a lift at her residence, but she more than makes up for this by helping to carry luggage upstairs, and by her concern to keep her guests as comfortable as reasonably possible. The quality of the accommodation fits the description on the website. The location is a great advantage, with easy tube, train and bus links nearby. I would love to stay there again for a longer time. I thoroughly recommend this accommodation option. It is nice and quiet, yet close to the hustle and bustle of Central London. Great shopping centre close by.