This was a wonderful unit and location!
While you do have to go to another location to receive the keys, it is a 3 minute walk from the building and a very easy process. We had no issue getting the keys, or returning them.
The unit itself was very clean and had everything we needed in it. It includes a master suite with it's own full bath. There is a second full bathroom in the hallway. Both were very clean and well designed.
There are 3 private terraces in the unit, one in each bedroom, and one off of the living room. Making it easy to have some alone time from your group if you'd like, or simple check the weather in the morning.
The kitchen is lovely with a washer/dryer, and dishwasher. It has all of the dishes you would need for a full stay. Again, very clean.
The unit also has a hair dryer, and drying rack for your clothes included in it.
The location is great with restaurants and pubs that are walkable. Other reviews complain about the noise from the street, but we did not have an issue with this. We did not experience any disturbance, and I think it would be hard to find any unit in London without some noise from the street. It is also very close to an underground station, making transportation easy.
James was attentive and responsive. He was able to accommodate an early check for our group.
A true 10 out of 10! I would not hesitate to stay here again.