My husband and I and our two kids (12 and 15) had a wonderful stay here. The location is perfect, right near the tube and the bus and we had no trouble getting around. There was also so much to walk to nearby including Kensington Garden, lots of restaurants and Portabello market. Surprisingly, even though we were in a prime location, the apartment was still quiet since we were tucked away on a back street. Sophie was exceedingly helpful and accommodated our early arrival which was heaven since we were exhausted. My kids loved having their own rooms on their own floor although we ended up spending a lot of time in the living room watching the Olympics together. There was plenty of room for the family to hang out and also to have some alone time. My husband and I enjoyed having a glass of wine together on the back porch overlooking the backyard at night. The apartment had everything we needed and a perfect location too. Thank you Sophie!