communication was very slow, which resulted in us standing outside the property waiting to be given the check instructions for and hour. lucky for us it was just very cold and not raining. The property had an awful smell, which i would describe as damp or musk. The internet wouldn't connect on our devises which was frustrating and the tv remote had no batteries, we had to go out and buy batteries which we left in the remote. Mostly when i expressed these complaints to host, we didn't get a respond at all in regards to these things mentioned.