Very cozy, quality appliances and fixtures. Owner was very responsive-eg., Shower wasn't draining well and it was fixed right after I emailed Michael. Clothes washer and refrigerator were very quiet! It would have been easier if we had prepared ourselves better with local area maps of apartment in relation to subway and specific bus routes (since this was our first visit to London). Very easy to get to Heathrow with one short bus ride to Finsbury Station and straight shot on Picadilly Line. Lots of restaurants, small grocery stores, etc. nearby. I would definitely stay in any of his properties in the future.