Ross was very accommodating, especially considering I was booking on behalf of my family. He was always quick to respond, which made my job of organising much simpler. Here's feedback from my sister who stayed: 'We had a wonderful stay, the house was clean and pretty. We had everything we needed for our family of 4. The neighborhood is lovely with a common at the end of the road and shops and transport fairly close by. I would recommend this house to friends for a family holiday in London.'