I spent 12 days at Charlotte's home, partly for business and partly for a sightseeing trip with my daughter. Charlotte's place is comfortable and stylish, a perfect Kensington base, steps from the tube and yet perfectly quiet at night. The apartment was impeccably clean and comes with a very well-equipped kitchen. Super-bonus after an overnight-flight: Charlotte's team was very flexible and let me check in early, which makes all the difference after an exhausting trip.