I stayed here for one night. It was a pleasant stay, and Billie and Max communicated quickly and clearly with me. About the place: It's a truly tiny studio, but well suited for a single traveler in town for a short while and wanting to be near Kensington/Notting Hill. Everything was very easy with check-in -- they just have you download an app on your phone and can use that to get into the building and apartment. Everything was clean and as advertised.