Positives
* close to Victoria station and to Buckingham Palace
* Very convenient to delicious Gail’s bakery just on the corner
* Clean
* Decent-sized kitchen with a full-sized refrigerator & freezer
* on a small little square and, thus, very quiet in spite of being within a block or two of significant traffic and activity
* combination washer/dryer worked well
* A fan was provided in one of the bedrooms, which was a great help.
* Had both an iron and (unlike many other units during our trip) an ironing board
Negatives
* The beds are either “just okay” or, for one, mediocre (could feel every spring in the mattress).
* The bedrooms are too cramped — double bed (or two twins) plus a dresser plus a desk plus an armoir in a room so small that one could not open the door all the way.
* No power outlets in the bathroom
* The television remote did not work with the TV (could turn on the TV, get to Netflix, but the arrow buttons did not work to navigate the interface)
Caveats
* The unit is on the 3rd floor (4th floor by US count); it is 53 steps up to the unit( and no elevator/lift), and another 13 steps up to the bedrooms), which was fine for us but may be an issue for some.
* Be careful of check-in time: when we booked, the check-in time was listed as 2pm but was changed later to 3pm. Fortunately, the managers allowed us to drop our luggage before 3pm.
* Manager wants communication outside AirBNB, which may concern some travelers
Other comments
* The outer door keypad had some malfunction when we arrived (it wouldn’t properly respond to key press) but it was addressed immediately by the managers.
* Wi-Fi worked decently though not super fast (16Mbps download, 0.7Mbps upload)