The gentleman at the door and the people behind the counter were positively lovely. The manager, I am assuming she was the manager, was quite rude. The lift was broken so our bags were carried up to the room, but we had to haul them down.
When we entered our room, which is quite gracious as the room was barley larger than a walk in closet, we were shocked. We were literally tripping over each other to get to the bathroom. The room was very clean and the drinks/snacks were inclusive.
The bed was very uncomfortable. The bed sagged so we ended up uncomfortably stuck together in the middle of the bed all night fighting against gravity to provide each other a bit of space.
As we left, we grabbed a complementary tea and coffee. Checking out was very simple, just left the card in the box as we exited.