We loved the location of Lara's flat, being so close to two different tube lines and heaps of shops was really handy. We are a family of five and there was plenty of room. WiFi was great. Unfortunately our check in experience was not great, having waited outside for Lara for two hours with five suitcases and three kids after a 13hour flight and then being rushed through check in like Lara really had to be somewhere else! But on the whole we loved our stay in London and really felt like we were coming home each day after busy days in the city.