HORRIBLE. First up there was human feces (sh**) right outside the main door. Disgusted. Then I got MUGGED while waiting for the host to open the main building door for me. She didn't provide any way or key or code to enter the building and did not reply.
I kept texting her waiting for 45 mins outside with my luggage outside and then Someone came and mugged me. Took my 1000$ phone. No security cam outside the main door which could've helped the police. It was so scary.
For the next 3 hours after getting mugged i contacted the police while also kept messaging the host from my backup phone. Still no response or any help. Even called her still she didn't answer. I was so scared to go back to the building so i waited inside a nearby Starbucks with my luggage.
Got in touch with an officer who came by, comforted me. Took the case and reported everything. Walked me to the building and guess what this host still didn't respond. We both waited outside while bearing the smell of that feces on the main door. Eventually after 20 mins he walked me back to Starbucks as he had to go back to the station and told me to stay there and contact her.
I called again no reply. When the host finally replied, she simply refuse to help. She said she has work sorry i can't help I'll be back very late etc. Literally not even taking what just happened seriously. I was SHOCKED.
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I wish i could refund at the spot but there was no option for it. I stayed in Starbucks for another 30 mins and then built up courage to go back. Luckily someone came out of the building and he let me in. Worst day ever
The train noise was HORRIBLE. Train track literally a few feet away from the building. Its almost 24/7 noise along with traffic that can give you headache. I couldn't get proper sleep ever. The room already had cupboard & drawers filled with someone else's stuff.. i hadto place my things on the floor.
The building Interior was so bad. Smelly carpet & worn out look... No wonder why there was Human poop at the main door which stayed there for almost 2 days. Tells alot about how bad cleaning protocols were of this building.
You shouldn't do Airbnb if you cant respond to your guest especially when they get mugged or in need of emergency.
My Worst experience ever.