Lovely, comfortable room and a wonderful host. I made a very late booking i.e. literally about four hours in advance, and Susan was not only quick to respond, she was also polite and helpful. She was also very safety-conscious (I being a single female traveller), generous (happy to offer tea, toast, cereal) and very interesting as an individual (enjoyable conversation). Thoughtful touches in the room, such as Lindt chocolates and a bottle of water, and the rest of the house was beautiful and immaculate. Great location if you want an easy journey into Heathrow as I did (just one step-free change). Definitely staying again if it's available!