Sisi, is very responsive and helpful. The apartment was sparkling clean in a wonderful and centrally located neighborhood. It was perfect for the 3 of us. It felt spacious yet cozy. It was bright and sunny and white and modern - which I loved. The living room was very comfortable and spacious. Fans helped keep the rooms cool on the hotter days. We could not have asked for a better location to stay in. You could walk to many places and had two Underground stations just a few blocks away. While being just blocks away from both Oxford and Regents Streets, the apartment was incredibly quiet and peaceful in the evenings and at night. Having a washer dryer was a huge plus for us. The only thing to improve upon would be to have real coffee and coffee pot available to guests rather than just instant coffee. Also, for those staying more than just a few days, a real bar of soap (or more than one small one) and/or more bath gel would have been nice to have.