Ivana is very friendly and accommodating - and was quick to answer questions..The location is fantastic - only one block from Paddington Station and about a 10 minute walk to Hyde Park. There are good Pubs and places to eat nearby. As stated in the description, the room is small but priced accordingly. But it's a good price for the location. The shower and bathroom is small as well. I am 6 ft and 220 pounds, and the shower was just barely big enough for me. So if you are bigger, you may want a different room. But I was very happy with the stay and the price I paid. Would stay here again