It's okay if you want to just sleep, I mean if you want to leave in the morning and come back to sleep at night.
I didn't see such a person as Sarah, but the guy who checked me in was a good guy.
I would rate cleanliness as 4/10, because it could be much better and cleaner. There were some hair and stuff on the bed and on the floor which could have been cleaned before my arrival.
Overall okay for temporary stay.