Good communication, fast responses. Nice place location wise, convenient to get to a central part of London. A comfortable bed.
There are some additional fees arising out prior a check-in and during your stay:
in our case a key delivery process was the subject to the payment of an additional cost- 20 GBP in cash after 22.00 p.m. Also to change towels or bed linen will cost you an extra 20 GBP even if you are staying 7 days.