The room and hotel was very clean and the location was nice. I highly recommend Minories Pub across the street for a good beer and some bar food. The underground is also very close and so is a nice area with lots of other restaurants
There were some issues with the stay. Both times we checked in and checked out the “systems were down,” causing us to wait.. yet other guests were somehow allowed to check in and out just fine, skipping over us while we waited. Our families were able to book larger suites for +$160 cheaper on other hotel websites, so I would check other places before booking on this site. Also the elevators are painfully slow.