We had a great time in London with Katherine and Craig, we got in after a long day of travel and Craig was there to greet us. He was very helpful and super easy to chat with. The room was beautiful and clean! The bed was a little uncomfortable with springs but after a long day we had no issue falling asleep. They had breakfast out every morning for us to enjoy and Katherine made a wonderful English breakfast that was amazing! We had a wonderful time and we would recommend staying with them!