Good thing about this listing is the location, it’s really just 15 minutes to Oxford Street. This was the main reason we booked it.
But other than that, it was a highly unpleasant experience for us.
It’s a Cellar apartment. The listing doesn’t show or mention this, no natural sunlight coming in at all. It’s extremely loud 24/7. (Due to 5 other guest rooms, the apartment being right to a underground station and the train track going right under the apartment). The Doors have a glass opening at the top, resulting in the headlights shining through whenever someone switched them on. The blinds in the room itself are ridiculous, as they let through every bit of street lights, doing nothing to darken the room in the night time.
Dirt under the couch, bed is falling apart. Mattress very uncomfortable. Insects (mosquitoes) located in the room.
Headlight in the room flickers on and off, plus there are no bed side lights, so you only have the big one available for use.
Bath was never cleaned during our stay, toilet was damaged. Hairs from others guest scattered all over the floor, their toiletries all over the counters.
And as we wanted to leave we where told to pay another 100 pounds extra because all of the sudden she forgot that we were 3 people, even it was communicated with the host several times over weeks. We where not allowed to leave, she sent the neighbor and her son to get the extra cash, not through Airbnb. We weren’t allowed to leave until we payed, so we did. Yet, the host never showed up herself, letting her son handling the matter.
It feels like a we’ve been highly scammed, as the extra charge was totally random and absolutely not worth the effort they put in and the value received. 105 extra for handing us a set of extra blankets and a pillow. That was all we got after they “realized” we are a party of 3. We still stayed at the same room, there was no up booking. The couch was already in the room, so there wasn’t even extra effort in putting up an extra bed. Just the extra pair of blankets and the pillow.
Sad, but wouldn’t recommend it at all. Screams scam and was handled highly unprofessional (host never showed up herself, no one was able to “understand” us whenever we had a question, received messages in the middle of the night, keeping us in there until we payed the extra fee).
Never experienced anything like this before. Host definitely needs to change her demeanor and attitude, also her staff.