Arune was very responsive and helpful in all communications, and was there to greet me when I arrived at the flat. I found the arrival instructions a little tricky to understand, but having Arune there to explain in person was very helpful. Arune is a pleasant and cheerful host. I was disappointed with the cleanliness in the flat, mainly in the kitchen and the bathroom/shower. There was a lovely welcome note in my room as well as a bowl of fresh fruit and some water. The flat is not as spacious, bright, or clean as it appears in the pictures (although I have to say my actual room was very clean), so I found the description to be a little inaccurate. If you are looking for a budget-friendly place to stay, this is a good but somewhat basic option.