Very poor communication. I requested a change to my reservation (changing the day of check in from 16th to 17th Sept) on 14th Sept. The host ignored this request until after the free cancellation deadline (1600 on 15th Sept), pretending they had not received the request. I shared screenshot showing request was submitted on 14th but they again ignored my message.
Aside from that the room was fine but noise is an issue. It is right beside the Tube station (Waterloo) so you better be a heavy sleeper.
Would not recommend especially for the price.