the house is nice. just a heads up.. it is on the third floor and there is no lift so if you have heavy baggage you might struggle as the stairs to the room are narrow. Nicolas had been in contact with me with respect to time, however I had a bit of a situation because of which I ended up getting stuck in traffic for an hour. meanwhile I kept updating and letting Nicolas know that I will late by particular time and if I can pick up keys from wherever he is or on the way, but he was extremely rude (literally said I DONT CARE when I said I will be left alone in the foreign country without to a place to sleep in). also no-cancellation policy, full payment in advance. Noémie then helped me get in after an hour (she has been nice to me), after me trying to find a place to drop my bags and doing 1.5 hours of detour, took a taxi again to the airbnb. Worst experience for me personally. I don't think I will ever recommend this place to anyone I know. Hope they get better with some flexibility or use a lockbox for the key instead...situations are not always favorable.