The group of my friends and me are travelling all the time in different continents with amazing experience with airbnb, but unfortunately this was not the case with Claire.
As she was out of town during the time of our arrival, she was not replying to our messages for quite a long time and was not offering any support. It was important for us as we were landing quite late and metro was not working and the instructions on how to reach the flat were not helping a lot, especially with the keys in the safe. We managed somehow and entered the flat after 2 hours.
But this is less important to a situation that we faced when we entered the flat. It was extra dirty and smelly – the dishes were so dirty we had to wash them all, leftovers of cigarettes were all over the balcony and the photos of the flat were not corresponding to the real situation.
We were surprised as reviews were quite positive, therefore I am using this opportunity to kindly ask the reviewers to state the truth, otherwise we the travellers will be paying for expensive flats of a low quality. Providing service is a serious thing and it costs the travellers, so the hosts should try to do their best.
Also, staying at Claire´s flat with bad heating system and outside temperature of around zero was an added value to this bad experience.
The beds were OK, quite comfortable and the rooms were OK as well.
We are sure that the flat was a star during the filming in 2013, but that was 4 years ago and flat needs some serious renovation.
Luckily, we had help in communication with the cleaning lady and great people from the grocery store in the building who make extra home bread we would definitely recommend.
All in all, would not recommend this place.