The apartment is close to the tube, easy to find and check-in went smoothly. We were a little surprised at, and found off-putting, the extent of the black mould in the bathroom & kitchen given the high ratings from travellers for cleanliness - but maybe our standards are different & it wasn’t an issue for others. As a host, Heidi is a really prompt communicator which is really helpful when trying to organise trips and checking directions to the apartment.