Tess, Dan and Sophia are a lovely and very welcoming family. Tess made sure that I felt super welcome as soon as I walked through the door and that remained that way during my entire stay. She is a real foodie at heart and can tip you on great places to eat in London. The garden pod gives you great privacy if you want it, but the family is always open to answer your questions or help you out if need be. Also you won't believe you are staying in busy London once in the pod, as it quiet and you are surrounded by green. It is also super clean and cosy, with perfect isolation for great comfort. My favorite London air BNB by far!