Tobias has a bizarre policy whereby the tenant, who is paying the same nightly rate as a 5 plus day tenant but is only there for 3 nights does not have access to the washing machine. When I asked for a favour to do one load of washing I received a curt and over officious response and no explanation for this ridiculous policy. He needs to remember he is in the 'people business' and should try a little harder to retain his humanity. Not impressed with your bad attitude and your nice looking furniture is just about the most uncomfortable I have ever experienced.