Sole is a very responsive host and allowed us to drop our bags off early since our flight came in very early. The dryer on the washing machine / dryer did not work - this was a big deal for us because we had purposely packed so we could run a couple of loads before moving to our next location. We ended up having to spend a lot of time trying to get the dryer to work and then line drying our clothes. Regarding location .. Chelsea is a very quant area and there are LOTS of good restaurants and shops. The only downside is London is HUGE and you spend a lot of time traveling. If you can afford to stay more central to the main attractions.. you will spend less time traveling. If you drink coffee - note the coffee maker is a Nespresso style with pods .. not a US style coffee maker. It makes great coffee but you will need extra pods.