We felt so at home in Lori’s flat. The picturesque view from the kitchen window included her table adorned with Christmas decorations and delectable snacks. How cozy it all was! The sofa bed was incredibly comfortable as was the bed. I had kept pestering Lori the week before with numerous questions about transportation, shopping, phoning, and such. She patiently answered each question immediately by email and texts. (By the way busses 23, 27, and 70 will get you to almost any place a tourist would ever want to visit; an Osyter Card is highly recommended as is the Heathrow Express.)