Daniel, and his mom, Teresa went well beyond our expectations. Communications were excellent, they helped us get telephone cards, and even invited us for a wonderful Saturday night dinner. Their place was in a safe residential neighborhood (East Putney), five minutes from the underground, and 20 minutes from Downtown London. The top floor loft where we stayed was newly constructed, clean, and while simple and straightforward, exactly what we wanted. They remained in touch with us should we encountered any problems (we did not); and were kind and gracious hosts. An exemplary Airbnb experience.