I didn't get to meet Sandra personally, but she made sure that everything was taken care of. Her place was just like a home away from home for my family. The place was well equipped and clean. The interior was as advertised, and was kind enough to provide basic essentials such as milk, butter, eggs and bread. A definite plus was the fact that she had a fan, which is absolutely rare in the UK, but was perfect to combat the summer heat. She was accommodating, and allowed us to leave our baggage behind after checking out, and pick it up later for an evening flight. My family and I enjoyed our stay, thank you!