My experience at Milton and Stefania's place was great! I never got to meet them but we were in contact all the time. Milton arranged a person to clean the apartment before we got there and she handed us the keys, after that we had the apartment to ourselves and we really enjoyed it. The location couldn't be better, just a few blocks from the London Eye and two Underground stations. They have a little kid and we also traveled with two babies, so that was very convenient since we were able to use the little cradle and the kids chair. All in all, highly recommended!