WE LOST $4,000 BECAUSE OF THEM. $4,000. They refused to refund us any money for being recalled home during COVID in a long term stay. Airbnb said it was up to the host because it didn’t fall under their policy, and the hosts decided to not refund us on their own. This was absolutely ridiculous, I’m still furious.
The flat itself was fine but way over priced. Good location but unfortunately after losing $4,000 I really can’t say anything positive about this. Other hosts refunded our friends for this, and mine chose not to. Didn’t even want to negotiate.