This was our first trip to Europe and my husband and I were looking for a place in London that would be easily accessible to the train/tube station, as well as easy walking to things we wanted to see. This studio flat was perfect. Alessandro was so extremely helpful. I must have sent him a ton of messages with a variety of questions, and he was always there to help. Also very very prompt on replies. The flat was cozy, quiet and comfortable. Like other reviewers it was warm, but there is a fan, and you can open the window. With the window open a few inches, it was the perfect temperature and we had fresh air coming in. The flat was clean. We loved the snacks/refreshments left for us, and having a fridge, stove, dishes, etc. was perfect for our trip. I believe a housekeeper came to clean the 2 bathrooms daily, because they were always tidied. There was someone staying in the other flat on our floor while we were there, but there was never a problem with bathroom/shower use or anything else. Yes, you have to walk up several flights of stairs to get to the flat, and the flat is a bit tiny, but we were there for the sights and experience, and it was very comfortable. Check in/check out was simple. We experienced no problems during our stay. The area where the flat is, is very nice, and we felt good staying there. There were little corner stores, a pub, and Victoria Station in quick walking distance. My husband and I wanted to walk to a lot of sights, so we just picked a direction and went. On days we took the tube, train or taxi, it was all a simple walk to Victoria Station. I would definitely stay here again and recommend this place to my friends.