Max and Billie’s place was in a great location for us - close to Paddington and parks and restaurants. They were very responsive prior to our stay. We were however, a bit disappointed with our stay. Mostly this was to do with a lot of noise disturbances in the building (our hosts would have had little control over this, but it was really due to the thin walls and the fact the apartments in the building had been sub-divided into smaller apartments - all of which appeared to be Airbnbs). We heard people yelling and slamming doors all night and didn’t sleep at all. We also enquired about our smoke alarm which was beeping with a low battery. We were told nobody could help over the weekend and to take care of it ourselves, despite being out of reach on a high ceiling (my 6’1 partner had to put a chair on top of the bed and use a knife to reach them). There were other things such as stained bedsheets, a toilet that was only half bolted down, and discovering that one of two coffee mugs had been broken and then super-glued back together - poorly - resulting in coffee leaking out of the bottom. We wouldn’t stay here again.
I would award less stars but we have to admit it was affordable.