The place is nice and has all necessary amenities. There is no communication with Steven, but only with an operating agency. The agency people are very friendly (especially the lady who checked us in), but you are dealing with different people all the time, and they do request a somewhat complicated online check-in procedure. While the area north of Kings Cross looks a bit rough, it always felt safe - and Tube connections are great, taking you around London within only a few stops. Overall, did not regret booking this apartment and would recommend.