This flat has been very nicely renovated -- everything is clean and new and well thought out for guests. The building has an elevator (flat is on first floor, but we used elevator anyway!) Great communication with Lucy, who was very accommodating. The location is great too -- the Bayswater station with access to Circle and District lines is about 3 blocks, and Queensway with access to Central line is about 4 blocks. Royal Oak is also close. Lots of buses to Marble Arch, etc. as well. Lovely 10 minute walk to Notting Hill. There is a Waitrose, lots of restaurants, cafes, and shops. The flat was very quiet - we heard absolutely no traffic -- and has black-out curtains, so a great place to recover from jet lag. In addition to the 2 bedrooms, we used the fold-out bed in the couch, and found it very comfortable. If you go, be sure to check out Guste Remo Italian restaurant around the corner -- fantastic food!