Max and Billie were very easy to communicate with and have a lovely place in a perfect location. The area is a great jumping off point for travelling around London, with many walkable attractions and a Tube stop just minutes away. This is a whole series of flats owned as Airbnbs, which was not a problem for us, but if you are looking for personal hosting or a unique place this isn't the right fit. We appreciated the simplicity and streamlined check-in/check-out. The only downside was thin walls- we had to turn on white noise to block out a party in the building and could continually hear footsteps from those walking above us.