The host seems to cares for your problems but sometimes it doesn't help. The space is clean but small, slept on the sofa-bed, and originally we were supposed to be two to sleep on it (and a total four persons inside for the week-end), don't think it would have been possible. The only advantage of the place is the proximity with the Excel and shops. Be sure of what you're doing while booking. For example, be sure to get all info on the number of persons sleeping there, where they sleep in the flat, the NUMBER of the flat, also be sure to HAVE THE BLACK FOG to enter the building, 1 fob for three persons is REALLY not great specially when the three are not moving together.