First of all the I had major pushback from even starting a conversation with the host till getting inside.
The host mentioned to pick lock from the locker put up near the gate.But I have to stroll around for 30 to check for keys. Then later host told me jt was taken already by someone.
When I rang and some lady let me in finally I reached my floor and to my surprise noticed the room that I booked was taken by someone else.
I was keep on texting the host and asking him to call me but no response.
I was waiting for 45 mins along with my theee trolleys and what a exhaustive day it was.
Later the host asked me to take another room and in three to switch back to my room.
Out of all these hassle I decide to cancel my booking and airbnb helped cancelling.
So may be host should be more reactive and answer calls and be there to help the guest.
Not sure if the mistake is on host or the other guest whom he let in.