Great location just a block from Hyde Park and a couple blocks from the Queensway tube station. Very nice kitchen and living room area and Ella was very responsive and helpful. Things to be aware of: there are quite a few stairs up to the flat! Also, we found the bed to be probably a 7/10 comfort level (I probably have pretty high standards since I have a brand new foam mattress at home) and I'm not used to down pillows (I think that's what they were). And the blanket wasn't as wide as I'd like; luckily there was another blanket so we sort of overlapped the two.