We enjoyed our 4 night stay and was very warmly welcomed on arrival. The room was very small but comfortable. Easy access to so many places in London. We would have liked to have had a small fridge. And luckily it was cool in London as there is no air conditioning and we were on the 3rd floor. We asked for fresh towels each day and they were on our bed every evening when we got back to the room. Very tiny bathroom but I was just happy to have a private one.