Pauline is definitely a very kind and polite person. She helped me giving me in advance all these helpful informations about her apartment and how to get there. She gave me her personal number so I could communicate with her anytime I needed it. The house is in a perfect location with lots of bars and restaurants around. There are two metro stations near to her so it as easy to go everywhere I wanted. The flat was absolutely quite and clean. I would definitely recommend it and I will choose it again when I'll come back to London next time!