Lynn was super responsive and accommodating. Would recommend. The one issue, which was not her fault, was that the guests in the room next door were partying all night, using what was supposed to be our private bathroom, drunkenly trying to get into our (fortunately locked) room. Regardless of who stays next to you, just know that the walls are thin, so if you're a light sleeper, download a white noise app on your phone like we did if you want to be able to sleep.