Pros:
- David was responsive and communicated well.
- location is 2 mins from tube station
Cons:
-Had not been cleaned well for what seems a long time. All the carpets were stained and the one in our room was patchy and threadbare. The rug had clearly not been hoovered for a long time. The tiles in the bathroom were not clean and there was a build of grime and limescale in places.
Dusty along the skirting and the flowers in the room had a very obvious layer of dust all over them.
We didn’t pay for a 5 star hotel but we would expect it to be clean and presentable.