Tess was a great host. Replies to our emails where always prompt and she was always accessible by phone. Tess was at the flat when we arrived to welcome us and show us around. She was very efficient when we asked her to organise an airport transfer for us. The kitchen was very well equipped. The flat was just as expected, even down to the vase of white roses on the kitchen bench. We particularly appreciated the nice size shower with good water pressure and enough hot water for our family of 5. The atrium and view of the garden provided a very pleasant and relaxing experience. Queens Park station is 10 minute walk away along a quiet suburban street. We enjoyed our stay and would definitely recommend it!