After a small nightmare left us stranded at Heathrow for 14 hours, we were finally given notice we would not be flying that same day. Of course, by the time we were notified of this every hotel was sold out. As a last ditch effort, I found Ravi's listing, and his rating for communication. I decided to give it a shot. Ravi was beyond incredible, communicative, and accommodating. He welcomed us to the flat, which was clean, bright, and had amenities which were all a bonus. If you find yourself in need to be in the area, I recommend this cozy flat. It's clear Ravi makes great effort to make his guests welcome.