Simon and his friend Tony were amazing people and right there whenever you need them.
The place is amazing if you want somewhere quiet away from all the city rush and is about a 15-20 minutes walk from Colindale underground Station (Northern Line) or about 7 minutes by taxi. If on the other hand u want something very close to the city. You may want to try somewhere closer.
But the place is not a place you want to miss staying at, if you like quiet and calm areas.