The wifi completely did not work which made it really hard. Don’t advertise wifi if it doesn’t work. The toilet clogged multiple times. The place was overall clean but there were bugs crawling in and around the wood base of the shower. The toilet clogged and my bunkmate texted the host because I didn’t have wifi so I couldn’t message her and she never responded. The place is advertised as Soho but it’s definitely not. In the heart of Chinatown/Piccadilly square. Could see m&m store right outside the front door. The washer in the room was recommended to us by the woman who greeted us to not be used. We planned on using the washer at this point in our journey so we just wore our dirty clothes and underwear. Bed was not comfortable. Overall the plus was that it was decently clean but the place just isn’t as advertised. If your wifi doesn’t work you need to let people know ahead of time, same with the washer.