Expected more. The unit is very small, we hadn’t appreciated just how small. You enter and the bath room is on the right. A toilet, airline in size, faces a very tight shower. The sink is very low on the wall meaning you need to sit on the toilet to use it. The main unit, is a small kitchenette that has a ‘desk’ counter with 2 stools. There is a cupboard and bed and that’s it.
The room was very, very hot. The front desk said that they don’t provided air conditioning. The window did not allow for sufficient cooling making for an uncomfortable stay despite the loan of a fan by reception.
We were in room 1307 and the room wall was really dirty, other than that the room was clean.
The DLR runs behind the building and from this room was very noisy every time a train passed. This meant that you had to balance superheating with noise.
Check in was very slow, the system seemed arduous to use and the staff were in no hurry and were not very friendly despite the queue being out the door.
We did not use any of the other facilities other than the bar so I can’t comment on them.
The bar was very chilled (temperature) and this perfectly matching the poor staff reception.
Not a great experience for a weekend trip to London.