Unfortunately, we didn't get to meet Tim during our stay. Our trip to London was a little 'whirlwind' and therefore, we wanted to make the most of our time during our visit. Tim was absolutely brilliant in communicating with us helping with all queries really promptly. We felt he really went overboard in giving us that 'personal' touch from helping with restaurant recommendations to fitting in with our check in time. The apartment was perfectly situated for our Hyde Park Proms, literally a stroll away. The space is compact but with absolutely everything you could possibly need and more. The double bed was really comfy with extra pillows available. We would definitely use Tim's place again and recommend it to our friends too without hesitation. This was our first experience using Airbnb so we were naturally apprehensive but needn't have worried - everything was great, so we'll definitely be using the site and the apartment again. Thanks Tim, Catherine & Gregg