So pleased that I was able to book this lovely centrally located flat for a special family weekend with my parents and brother, communication was easy with our hosts and they were very flexible when I asked to extend our stay. On arrival, I couldn't have asked for more, a very convenient location as we were all arriving into Paddington by train. The arrangements for key collection was straightforward and introduced us to lovely Joseph and his team at the local haminados deli/cafe. The flat itself had everything we needed, and we really appreciated the extra touches. It was spacious, comfortable and felt very homely. Thank you too for putting time into creating a very helpful house manual.