Francisco was a very nice man whom we met a few times. This place is a hotel so we interacted with other personal more and most were very nice. We loved that they had a secure storage room to hold our luggage after we checked out so we could explore London one more day.
The only negative was the breakfast part of a “bnb”…we only received fruit in a paper bag: two bananas that were old and two apples.
Would I recommend Lancaster Hotel to others? Yes, because London is a very expensive city for overnight stays and for the most part, we got value for our money. We would stay there again ourselves.