This was an amazingly good experience, as very rarely is both the unit and the host both 5 stars. Matt takes hospitality to a whole new level with tons of amenities that would only be found (maybe) in a 5-star hotel, and then some more on top of that. The location is convenient, not the closest to downtown London, but honestly very easy to reach using the tube. Matt has endless suggestions to make your trip better and we tried several of them to our delight. Super pleased with how this worked out as I was taking my 13 yo son for his first time to Europe and it was made even better by having the lodging work perfectly.