Not sure if just us but we didn’t have a pleasant stay
1. Host contacted us to inform that the original property was unavailable due to leaking ceiling 1 day before and we were forced to accept another property that was further away from central near High Street Kensington with less bathroom and without rooftop terrace. The new property was also 3 floors up with lift that was not operational. No other alternative was given.
2. Check in experience was horrible as we were given the wrong flat number, resulting in no keys found in the keybox. Spent 1 hour contacting the host to only find out that the flat assigned was already occupied (we actually entered the property just to find belongings from another tenant lying around).
3. Was then quickly reassigned to another flat but floor and carpet were dirty and air conditioning in the living room/kitchen was not working well. Flat seemed a bit run down with some power plugs missing switches and bin with non functional lid.