Negative: No one to let me in. I had to phone (more than once) the host, or whoever is responsible for the letting to get someone to arrive to let me in. I was asked if a key was under the mat; there are two mats in the porch and the key was under neither. I had to wait for approximately twenty minutes, desperate for the toilet and the weather was not good. The facilities are good, though the kitchen could do with an update (I only stayed overnight so not a real issue for me) and the fridge needed a good clean. Also my room carpet looked like it needed a vacuum , the 'curtains' are voile panels and one of the windows catch is broken; not ideal on a windy day and night, although I managed to close it just enough. This was my first experience of an air B and b. Positives: The locations was perfect for my night out in Streatham, the bathroom is nice, well stocked, spacious and clean and the room I stayed in generally clean and very roomy. Good value for money.