Communication excellent and easy check-in experience. well located flat.
however, there were many downsides. the flat is basement and suffers from damp issues, it smelt a lot like musty cat pee. when we arrived the gas hobs had been left on which was a major safety risk. the general cleanliness was not great.
otherwise the WiFi barely worked and there was no coffee machine available to use. for the price, this was disappointing.
finally, one of the windows could not be properly closed and locked which is pretty risky from a security standpoint. improvements needed!