Kamal was very responsive and although Hussain was a little late due to a mistake the check in process was otherwise very easy. Hussain was super friendly and helpful.
I was traveling to London for work and I had to pay for myself so I needed a budget option. This is budget accommodation and so if you're expecting five star accommodation you'll be disappointed. The common areas are shared and dishes and utensils are left out on the benches. However, there is plenty of cupboard space, everything works as it should, and the rooms are quiet, clean, and comfortable. Hussain is very responsive if you need anything.
The location is outstanding - the DLR is one minute walk away (it's electric so no noise) and just one stop from Tower of London/ Tower Bridge. You can also walk the same route - St Katherine Docks are on the way and there's a wide variety of restaurants there.
I enjoyed my stay immensely and would highly recommend this location, as long as your expectations are realistic.