Chris is an excellent host & likes to engage with his guests to ensure that they have a great stay. He provides ongoing communication from the time of booking the flat and adds those extra little "touches" that make your arrival a more pleasant experience, with tea, coffee, croissants & jams provided. His housekeeper, Megan. met us & provided information of the "workings" of the flat; Chris called the next evening to introduce himself & offer any assistance and/or recommendations required during our stay. We felt very welcomed and that it was important to Chris that we both enjoyed our stay in his flat and our time in London. The flat is exactly as described, extremely comfortable & in a great location with the Tube stations Marylebone & Baker Street within a few minutes walk & plenty of food options in the area. As first time visitors to London, this was an ideal location to explore the city and a "home" to return to each night. A delayed business meeting meant that Chris was unable to call on us on our last night, but we appreciated that he took the time to phone us & that he e mailed us to enquire that we had a good journey home. Highly recommended