I don’t recommend this place to spend a few days in London, the place is located in a bad and maybe dangerous neighborhood we saw a couple of fights just outside of the place and I was there with my wife so honestly we don’t felt save there, they are a company that have different places to rent as Airbnb and maybe the others places are so much better and in a different neighborhood but in my experience it wasn’t like that.
The cleaning, communication and everything was good.
Cheers