The description of the flat on the website matched the reality. There was a welcome bottle of wine. The accommodation was just what we wanted but there were some niggles. The bath plug got stuck in the bath and prevented the water from draining. This was fixed the next day. The TV didn't receive terrestrial channels in the living room and had to be re-sited to the dining/kitchen and retuned. There was no cafetière or percolator for coffee.
James was very responsive to the plug problem, but the other issues need to be sorted quickly