Patrick was very well in contact before our trip to London. We got answers to all our questions before hand. The only problem to us that it was quite difficult to reach Patrick or some other person during our stay (we had three phone numbers and we were not sure where to text or call).

Big thanks anyway to the man gave us the keys: our flight was a bit deleyed and also it took longer time to get to the apartment than we had thought but anyway we got our keys!