Catia is a very warm hearted and kind woman whom has been an excellent host during my stay at her guest room. I was only supposed to rent the room for 3 days, as I was planning to stay with a friend afterwards. However, when that plan didn't fall through and I had nowhere to go, Catia was kind enough to let me extend my stay for another 3 days which gave me the time I needed to find my own permanent flat in London. The room itself is very cosy and comfortable and has everything you need. You will get your own key upon arrival and after that you can come and go as you wish. There is a tram station about 3 minutes away from the house, which takes you to East Croydon train station in about 15 minutes. From there you can easily take the train to Central London, Brighton, Gatwick Airport, etc. I will definitely be recommending Catia's place to friends and family who are traveling to London.