We enjoyed our little apartment in London. The 2 beds were very comfortable. My niece slept on the pullout sofa and said she liked it with adding an extra comforter we found in the closet for padding. Juliette had a problem fixed with the too hot shower while we were there. Using the lockbox to get in was very convenient. We loved the location of the apartment. Very close to transportation; yet walkable to Westminster. Communication was excellent with our host and we had everything we needed for our stay.