Victoria wasn't there when we arrived, but she gave us all the information we needed to arrive at the flat without problem. At arrival we found a note with some information about the flat and the neighbourhood, very handy!
The flat is really nice and although located on a main road, very quite. It has everything you need for a longer stay, it really felt like coming home after a day out and about :) The bed is superb, as if sleeping in a hotel! We will definitely come back and recommend the flat to anyone going to London!