This property is in an amazing location, and is cozy, clean and well-presented. Unfortunately the bed was broken, which made the night's sleep less than ideal - but as soon as I raised this with Guy, he got in touch straightaway and said he'd make arrangements for it to be fixed as soon as possible, so I have no doubt that it will not be any problem for future guests. I really appreciated his prompt communication and, if I hadn't been working when he left the voicemail, I am sure he would have talked me through any options for improving the bed situation for my night's stay.