Place was infested with bugs from contaminated food- as per communication from host. Bed was removed, furniture was all displaced, and dirty tissues on the floor. Took an hour for airbnb to “help us” as we were scared we wouldn’t have a place to stay. The listing was supposed to be suspended and wasn’t. We felt very unsafe and uncomfortable the entire experience. This is not necessarily Nishma’s fault as she claimed that it was from the previous guest and blocked the listing before she could message us (assuming we would be contacted by airbnb), but in reality we were not contacted by anyone. Prior to this, we were ignored by Nishma when we asked if we could check in early, but we are unsure if this was before or after the listing was suspended/blocked (it was never blocked on our end) All in all, the worst experience I have ever had on airbnb. All the best to Nishma and the accommodation in the future once it is renovated and cleaned. I’m sure it will be good for the next person staying. However, for us it was traumatizing. The place also took an hour to get to from Big Ben by bus - we do not know the area too well but there is no way we could get to the city centre in 15 minutes like the listing says. Be warned!