Unfortunately we were never able to say at the Airbnb as they canceled on us the day that our flight left (1 day before check-in) due to the prior tenant becoming ill. We were offered a refund or we could switch to another one of their properties that was significantly smaller (1 bedroom with a pullout couch in the living room). There was no mention of a discount despite the major inconvenience. Given that we were two couples that each have an infant that would not work at all. Luckily, we were able to find another property to book last minute. I understand that things happen but I was not pleased with the
replacement option. Also, despite canceling the property as she requested through Airbnb we have yet to receive our refund (stay should have been 2.5 weeks ago). I had to ask her twice this last week to check on. She now states the refund has been processed but it will still take a few days to show up. Seems like this was not handled in a timely fashion which is unfortunate as i have been very understanding.