This is a FANTASTIC place! WOW... firstly it is extremely well located and convenient to all things London. Lots in the neighborhood, loads to walk to and easy public transport. We arrived from Gatwick (rail then metro) and were happy to walk only a block or so more with our luggage. Helen was responsive and everything was exactly as arranged - even allowing a bit of an early check in for the weary travellers! Helen's recommendations were great. Check in was a breeze and there are local markets 2 min walk to stock up essentials. We walked to many attractions from here, and I definitely recommend walking home across over a bridge from the South Bank bridges at night - views and experiences we will never forget. The flat is perfect - good sized and all the necessities. There were three adult-sized people and plenty of room. The pull out may be a bit small for two adults (we are all quite tall) but was perfect for one or two children. We didn't use the telly but WiFi was no problem. Could not be happier with this stay! Thank you, Helen!