We had a great stay. Communication prior to arrival was fine, but never met Maya. The appartment is very close (5 min walk) to Paddington Station which is convenient when arriving e.g. with Heathrow Express. Lots of places nearby to buy food - either to bring home or eat out. Edgeware Road on Circle line is the closest station and brings you very fast to the center. The appartment is in a pretty and quiet location - with occasional noise from upstairs, but nothing unusual. The pics from the appartment matched very well so no unpleasant surprises - only thing is that bedroom is not completely isolated from living room. Would also have loved to have a window to open up for fresh air - but this is a minor thing. Would definitely recommend.