Heads up the Studio itself is nicely done but what is deceiving is that this building in the picture looks as if it stands alone nicely on a lot but is actually tucked behind a car dealership. Like literally your front yard is a parking lot full of cars. You have to walk thru a maze of new cars to get to the front door. Also as an outsider, i was not familiar with the area and it easily becomes a "seedy" area with one wrong turn. And we easily stuck out as "sore thumbs" in this area getting a lot of glares as in you don't fit in here and even when asked what are you doing in Croydon?! Not what I intended as a single mom with son in tow. Also the transport consists of buses and trains, which are well over an hour to get into any main London tourist areas so its really not as convenient and after a full day of touring its just A LOT. Gary was OK with communication, seemed very curt and just asked to refer to the manual only to find out the laundry took ONLY pound coins not the 20 pence which ended up with me having to hang dry the laundry. Maybe this is ideal for quick business trips to those familiar with London but I would not recommend for quick London Family Vacay.