We booked this flat for our family of four for a week - a two-bedroom flat on the top level of a four story building. The photos are accurate and we knew there would be limited common area space for a family of four, however the bedrooms were spacious and comfortable. Wifi was great, there were fans in every room (except the bathroom) and lovely bedding, pillows and towels. There was lots of space for our stuff in the bedrooms, so the space didn't feel cramped or cluttered. There was a washer and dryer (the dryer was a real luxury) as well as a dishwasher - all of which worked well. Lisa equipped the flat very well with modern, clean and stylish essentials to make guests as comfortable as possible during their stay. We didn't have to buy anything except our food, and there were local express groceries nearby. The flat also felt remarkably quiet and private in such a busy area of a large city. It was a lovely refuge after a day of sightseeing and the crowds of London in the summertime. Lisa was prompt to reply to messages.