Cleanliness This is an older house with a fair amount of stuff stacked in various places (throughout the kitchen, for example). Some guests may consider it cluttered. While the house was older and carpets worn, the house and linens were clean. Accuracy I don't believe the room I stayed in was the room in the photos, but I believe it was just as nice. The accuracy of the contact number on the listing was a fairly significant problem at times, and is discussed in greater detail under "communication" below. Communication After booking this residence, I attempted to contact the host on two occasions. Once via email through Air B&B several weeks before I arrived. I did not receive a response to this email. Henrietta explained she did not receive this email, so perhaps that was the issue. The second (and most problematic) time was on the date of my arrival when I attempted to contact the host at the number provided on the Air B&B listing. I did not receive an answer to my call. I then sent a text explaining I would be over shortly to check in. Shortly thereafter I received the following response, "who is this?" Then another stating, "we are full." Having nowhere else to stay, I walked to the residence anyway and knocked on the door. Henrietta answered and explained all the rooms were full, but she was working to find a solution (see "Checkin" below). While Henrietta was trying to move someone in the home to a new location for the night so the room I reserved was available, I found a nearby restaurant for dinner. After dinner I sent a text to the "contact number" on the Air B&B listing asking if the issue had been resolved and was a room available. In response I received a message stating, "this is not Henrietta," "it is so annoying receiving texts from people I don't know," and asking that I removed the number as the contact number on Henrietta's Air B&B site. When I checked in, Henrietta explained the phone number on the site was Billy's (NFI). At best Billy and Henrietta were not on the same page regarding what Billy was supposed to be doing to help guests check in. It is unclear to me why his number was listed as the contact number on Henrietta's Air B&B page. It wasn't clear what Billy did with regard to the B&B, or why he thought I could have his number removed from Henrietta's Air B&B page. Shortly after the series of strange texts described above, the person at this same number (Billy, I'm guessing) texted and told me all had been sorted and I could come back and check into the room. There were moments when I felt like I was in the Twightlight Zone. Later I was given Henrietta's phone number (by the person described above) and Henrietta usually answered my texts to this number. And we she did answer, she was always very...