We checked-in quite early and Ozzy was taking care and cleaning the place for the last check before we stayed, so everything was amazingly spotless. He was very responsive and flexible, so we could leave our bags with him without worrying. The room looks bigger than the photo, but otherthan that the kitchen, hallway and the toilet is the same as the pictures. Besides the picture, in the room has a small portable heater which heats very quickly and warms the room up. He has complimentary chocolates and tea, coffee and big bottle of water for us. Love how he gave us an extra pair of bath towels as we stayed for 4 nights. Really appreciate how Ozzy made us feel at home since we stepped in :))