The location could not have been better. Close to transportation, super markets, and beautiful Kensington Palace. And Nava is a sweetheart. She even let me borrow a cell phone to call her just in case I needed contact her. This came in very handy when it took much longer than expected to pick up a car at a rental car agency. I had to leave one of my children at the apartment because she was not feeling too well. Nava kept in touch with me and made sure my daughter was ok even though it was past the check out time. I felt like I was staying at my relative's home, which meant a lot to me when traveling abroad.