We had an extremely good experience. Richard is a very attentive and helpful man, who is always up for a good chat. He was very interested in us and how we experienced London. We also really enjoyed hearing all his stories. During our stay it was very cold, but Richard made sure that we stayed very warm with tea and hot water bottles. In addition to the friendly host, the room was also in excellent condition and was in a good, pleasant and central neighbourhood. We would recommend anyone to stay here. If we ever visit London again, we would certainly like to stay here again. Thank you Richard!