This property served our needs very well. We wanted to be near to Central London. The place looks exactly like the pictures. It is very simple. If you are wanting a place where you just chill out and spend a lot of time in the property, this may not be what you are looking for. If you are wanting a place convenient, safe, and has the basics, this is the place for you. Lorraine and her husband were extremely responsive. There was an issue in needing a parking pass and they were right on it and took care of it for the duration of our stay. We came from outside of England and they were very helpful. I saw a complaint on another review that it was a long walk/ride to public transit. We thought the walk to the train station was fine and the bus stop was even closer. It did not seem inconvenient at all to get to the attractions of London. This is just a part of public transit. It was a great home base for our explorations and there was a great grocery store within walkable distance.