Ozzy is one of the nicest people I have met in my life. She is nice and helpful, she makes you feel at home and she's never intrusive. The room is nice and clean, the flat is comfortably located in one of the most charming areas of London. The tube is just out of the front door and there are a few local shops, restaurants, and cafés. The room is nice, the host is nice, and the neighbourhood is nice... you couldn't possibly ask for more! Highly recommended. :)