Upon arrival at the premises the the host was not present as she was on holiday but she had left the key with our daughter which was fine. The premises were fine, the only draw back was the shower set up which was hard to control and the shower rose was not fixed to the wall. There was no interaction with the neighbors. The location was very handy for us. Unfortunately we had little interaction with our host as we were out for most of the time she was home and had to leave early before she was out of bed, but the contact we had with her was fine.