All in all an acceptable room for staying a couple of nights. Bonus for great location next to the beautiful kensington gardens, and the Queensway tube that made traveling around London city efficient. Also sainsburys close by! Hygiene okay. Minus for unorganized check-in, no elevator and steep narrow stairs with no offering to help with the luggage. Almost no water pressure in the shower, which made washing your hair quite the challenge. The water was also shut down for most of our last morning here.