The good bits: check in was good, someone came to give me the key and when we realised that the room was really hot, he kindly turned off all the radiators. The location is only 5 minutes form the tube and shops, so very convenient. Location mostly quiet and did have a parking space. The bed was big and comfortable and the pillows and linens were excellent. The room was cleaned and fresh towels provided daily.
The not so good bits: bathroom in our room was absolutely tiny - it was impossible to wash you face in the sink without getting water all over the bathroom floor - it was so small! There was a horrible smell in the room, not sure what it was. There was no iron or ironing board. There is no cooker to cook on, it's only a kettle, toaster and microwave. We were on the ground floor and with the window open you could hear everyone going in and out of the house including at night.