A lovely little studio flat - communication was easy and responsive, and they were very accommodating about us needing to drop a bag off a little early. Situated right in the heart of the west end, just steps away from Leicester Square tube, numerous theatres and places to eat. Despite being so well located, there's no noise from the street below and we slept well.
My only caution would be for people with limited mobility - the flat is up several flights of stairs.
It was a magical trip, and we're grateful to have had the opportunity to stay there!