Heads-up! if the flat isn't clean upon check in or you face any issues at all, REPORT it to Airbnb immediately!! I checked in and it wasn't clean. The corners in the fridge were disgusting, i found dirty utensils in the drawer and crumbs on the couch and on the kitchen worktop. I made the mistake of giving the host a chance to remedy this issue by sending a cleaner only to receive rude and uncooperative responses. It took three days until the cleaner was finally sent.
My mistake of having good faith in the host based on her 62 reviews and "superhost" label meant that my right for a full refund under the airbnb Guest Refund Policy was compromised since I didn't notify them of my issues within the first 24 hrs after check in. So, if you find any issues at this accommodation, report them immediately and Do Not bet on the host behaving in a cooperative manner. some people gave her good reviews and unfortunately I did not receive the same behaviour other people have.
To elaborate, when i say the host behaved rudely and in an uncooperative manner, I mean:
when i asked for a cleaner, she said she "isn't convinced" and that she had checked the apartment thoroughly, which is not true. when i arrived for check in, she asked that I come up 10 minutes after her arrival so I can give her time to "check the apartment" before I checked in. A ten minute check up is not a thorough check up.
she asked me to send her photos of the unclean parts of the flat. I did. you'd think she would send a cleaner. instead, she proceeded with a rude response:
"Do you want me to come up and wipe up the three crumbs from the worktop. Put the untensils in the dishwasher and wipe the fridge up for you?"
she finally sent a cleaner on the fourth day of my stay.
Also, CHECK THE CANCELLATION POLICY before you book!! By the fourth day, I wanted to change my accommodation because I was really uncomfortable with the host. she refused to refund me. I booked around 3 weeks and had only stayed there for five days. She offered a refund of 2 days only. of course I was constantly communicating with the airbnb ambassadors until they agreed to give me a full refund.
These issues with this stay and host cost me 5 days of my whole trip and I ended up having to shorten my stay because it got too costly when I changed my accommodation.
other than that, the flat is nice and as representated in the photos and it is a nice location with caffes and restaurants all around it. i would have totally enjoyed staying there if it weren't for the negative experience and communication with the host.