Right from the moment I booked with Alex he was really helpful. When I arrived at the tube station he even arranged to meet me & showed me the room. I really loved staying at Alex's the room was exactly as in the photos on Airbnb. It was perfect for me as most of the places I wanted to visit were on the Central Line which is the same line as Alex's place in East Acton. Alex was a perfect host & I would love to stay at his place next time I'm in London.