Tony and Vicki’s place is beautifully furnished and spacious. They accommodated us with a late check in. When we were let into the apartment we were immediately hit with the smell of cigarette smoke. It permeated the entire apartment. The downstairs shower bathroom does not have a door, only a shower curtain hanging to act as a door so there was no privacy. Our first night there neither of the two showers worked and we were unable to bathe. We had to wait until someone could come in the morning to fix the issue. Thankfully, Toni and Vicki addressed the issue first thing in the morning. The toilet seat is not properly fitted to the toilets and would slide around while we sat on it. The curtain in the upstairs shower was covered in mildew and very smelly. The door knob falls off the door In the upstairs bathroom every time we closed the door.
Upon arriving, there were no hand towels provided to dry our hands or dishes in the kitchen. When I wrote Vicki about it she did drop some by the front door the following day.
The apartment has so much potential but needed some basic maintenance. I do feel like Toni and Vicki did address the issues we brought to their attention in a timely manner. Some of the issues we didn’t even mention because it was not worth the hassle. And I’m not sure there is much that can be done about the smell of smoke in the apartment. The location is close to the tube and we were able to get anywhere in London easily. It is also located on a cute street with some nice restaurants nearby.