Very disappointed with the host and lack of care for this place and we paid about $1000 for four nights. On the day of check-in, the host said he will meet us at the flat to hand us the keys. Then when I asked the host for the address to meet him to collect the keys, he gave me his work place door number and street name rather than the flats full address. Eventually we met somewhere in back roads, he pointed me to the flat rather than going to show me. Then told me the shower is broken and only hot water comes out, so a plumber will come following day to fix it at 11am. I didn’t mind this too much, but as I walked into the flat, I saw the bedsheets were wet and were layed out on the sofa & outside balcony to dry. There were no bed sheets on the bed. I assume he expected the guests to sleep in sheet-less beds then do that for him once the sheets dried. Then when I went to use the bathroom there were faeces scattered in the toilet and only about three pieces of tissues left on the tissue roll. The towels seemed to have been used and not washed. The floor and table tops and surfaces had dusk and marks on them. A lot of lose dust on floor, and bin was half full. The kitchen sink also had staines and clearly not been cleaned. The following day about 5am my fiancé messaged him telling him to reschedule the plumber to later point in the day at time when we will not be disturbed in the flat. We didn’t hear back. So I messaged him again around 9am to make sure he saw the message and also requested the wifi details. Esvan did not answer till 10.40am and advised the plumber has been rescheduled- completely ignoring wifi details request. Then at 13.30 without any pre-notice the plumbers call from reception expecting to come in. We told them we had asked for the appointment to be rescheduled and advised to speak to Esvan. About 10mins later someone claiming to be Esvan comes with the plumbers and asks to come in. The guy who gave me the keys was younger and different to the guy that had come in with the plumbers. If I had not answered the door he probably would let them in without my approval. By this point we were concerned who Esvan really was and our safety in the property. The plumbers said they will only take 10mins, the ‘fixing’ turned out to be for a leak in the sink and shower and took over 1hr and 40 mins to be done. The plumbers then asked me for my details to guarantee purposes and I declined to provide this and when I was trying to contact Esvan he would not respond and would still not provide wifi details. Eventually I got through and told him I am making a complaint to Airbnb, he was not apologetic and seemed not to care. Only after I pressed for wifi details over the phone he told me where to find it. Eventually when it came to checkin-out I contacted him saying I wanted to leave Saturday rather than Sunday, he responded very late and said he was in Belgium and will not be there to take the keys, so I should leave them at the desk. Clearly he was more concerned with his travels than managing the flat and caring for the guests. By far worst host and Airbnb experience. Luck we didn’t lock ourselves out the flat otherwise we probably would have wait for him to come back from Belgium to let us in. Wouldn’t recommend at all and would like a refund