I had high hopes for my stay, but was sadly left very disappointed. To start, Von mentioned there would be recycling in front of the door and apologized, but we were met with literal trash that we had to move to access the front door. We even moved a bag that had soiled baby diapers in it. This was very unsanitary and someone should have taken care of this prior to our check in.
The room itself and bathroom are like the pics, no issues there. I was visiting London while on a vacation to Paris for my birthday. I spent my actual birthday in London. We stayed out very late the first night and gave my guest’s cousin a cup of coffee so that he could be alert and drive home after he dropped us off. He stayed in the townhouse for less than an hour and did not sleep over as this would have been disrespectful and wrong.
Von sent me an email the next day stating that they never allows for 3 guests to stay which again did not apply to our stay as only 2 people slept there. Side note- 3 guests are allowed in the room, but that’s neither here nor there this is also stated in the listing. If anything, I could not understand why I was being met with such a condescending email that stated he hoped I wouldn’t cause any trouble and rules that were never mentioned in the reservation itself. If his reservation said no visitors ever, we would have told my friend’s cousin that he could not come in.
Once I explained the situation, there was no acknowledgement that he was wrong only a mention to let him know if we will have a visitor come in. We never met Von which is fine, we just found it odd as many reviews mention meeting the hosts.
Overall, we did not feel welcomed and I cannot recommend this site to future guests.