Sean was really great! Very helpful in every little detailed and showed up to support during the WiFi problems I had. He even offered to pay for my data plan to compensate for the minor errors in WiFi. I loved the studio..clean and well designed. The kitchen has access to many things which was a plus. I really felt at home. The neighborhood is quiet but also has easy access to public transport, supermarkets, and you can a straight train to the airport (Heathrow). I would love to stay again, I think it was good value for money!