Location and value are incredible. A 2 bedroom, 2 bath with this much space in London is extremely difficult to find. We did have a few small issues but Ian handled them for us, including having a fan delivered to the apartment since the weather was unusually hot while we were there. Ian was prompt and friendly with his communication. The floors did not seem to have been cleaned before we arrived despite the listing requesting that we remove our shoes upon entering the flat. All in all we enjoyed our stay.