The apartment was exactly as described. Everything was ready & waiting for my husband and I when we arrived. John greeted us at the front door, gave us a tour, explained all the amenities, and left us with a bottle of wine to enjoy this lovely flat. It is tucked away from the street, was really comfortable and warm (we were there in early February), and wonderfully quiet. It was a pleasure to return each evening after a day of wandering or a late night meal. It is in an extremely convenient location, about 5 minutes walk from Earl's Court tube station to the west and Gloucester Road station to the east. There is a large Sainsbury's around the corner, just across Cromwell Road. I can't imagine visiting London again and staying anywhere else.