We stayed here for a few nights over Christmas. The place was well located to explore London - with buses and underground being only a few minutes walk away. It is not the most beautiful area though. However Jack's place was absoluteley fine and we felt safe. Jack's place was all in all clean, the bed was comfortable and we had the whole place to ourselves. We did not meet Jack but communication was OK and he offered his help in case we needed ut. Only thing that was a bit annoying was the neighbour above who listened to the radio or TV from 6am onwards. You could hear it pretty loudly and if you are a light sleeper - like me - it is annoying and wakes you up. Bring earplugs if this is the case. This is not Jack's fault though and I assume it was due to the holidays where most people stay in and don't leave the house. We recommend this place. Thx Jack.