This was a pleasant experience! Great service and support from the host Ahad. Always quick response. The place was a great place at an amazing location to discover and do business in London. We really loved the hot water and great pressure in the shower as well as the heating in the apartment. Very comfortable! A place that works perfect for a couple. The key pick-up and drop-off could not be easier. PS! A charmy deck/backyard was an unexpected bonus! This was a great experience!