We never met Cecilia, however, she was very prompt on responding to us (even though she was abroad). She was very accommodating and even was able to provide us with two keys. Her friend was present on check-in and showed us around - a nice touch was that the flowers and muffins on arrival. In total, we stayed for 6 weeks.
The studio flat is small (something that was highlighted by Cecilia repeatedly) but it is a livable space with a kitchen that can be hidden away. The basement flat faces onto a private garden which meant that it was a relative peace oasis in the middle of London. Although an old-style studio flat, two of us were able to live there for a prolonged period of time.