Good, but not great.
Beatrix’s place was in a good neighbourhood and close to amenities, and as described about a 5 minute walk from West Hampstead tube station.
There were no issues getting into the apartment, the instructions were simple to follow. The only slight problem was the instructions were sent on the day of arrival, and correspondence could have been a bit speedier. Although once I did hear from Beatrix the instructions were clear and she was pleasant.
The place itself looked good, maybe a little smaller than the pictures make it out to be. It’s good for a one night stay but maybe no longer as the living space was cramped.
There was complimentary tea, coffee, milk, water, crisps, biscuits on arrival.
In the living space there was a large smart tv with Netflix, amazon prime, free view etc. The bed is a pull down bed and very comfortable. When the bed is up the bottom of it becomes a sofa. It did get quite warm at night and we had to sleep with the window open.
The shower was great and came with shampoo, body wash, travel tooth brush etc, also in the bathroom was a washer/drier and hair dryer. In one of the wardrobes was the iron and ironing board.
Also, there was no brush/mop to clean the floor up.
There was a slight issue in the fact that there were no bath towels or tea towel but Beatrix returned the money I paid out for bath towels.
Overall as mentioned, a good but not great stay.