The place was amazing - exactly as described, clean, great amenities, in a wonderful location, and with a straightforward check in / check out. But that isn’t the only reason why I’m giving it 5*.
The communication from the management team and the support through so many challenges is what set this place apart from any other I’ve stayed.
The airline lost my bag on the trip over, and I was away on an overnight trip to Manchester when they wanted to deliver it. Even worse, my father had to be hospitalized while away on the overnight, delaying our return to the flat and my baggage. Through lost baggage and the hospitalization of my father, the team was quick to respond to all my questions and pleas, offering to go above and beyond to help me out of these difficult situations. For that, I am forever grateful. Stay here and you will have 0 regrets !!