Nell and her husband were very friendly and communicated extremely well. Although you enter through a shared utility room, you get your privacy (I only saw them once or twice throughout my two month stay). Bare in mind that this flat is attached to their home, so there is a bit of noise during regular hours (she also mentions this in the listing so it was expected). If you are out most of the day, it should be fine. The flat itself was in immaculate condition. Such a nice place with all the essentials you would need for a comfortable stay. The kitchen was equipped with all the necessary cooking tools and the bed was so comfortable. There is also ample room in the sitting area and a nice sized tv. The photos are an accurate representation of the place! The bathroom isn’t included in the photos, but it’s also very nice. Would recommend for an affordable place to stay in London.