The place was neat and well kept. Fully stocked with all the kitchen and bathroom consumables, clean sheets etc. The host has done what they can to make the place very welcoming. However, as we arrived in winter our biggest issue was the fact that there was only one heater available for the entire flat. The bathroom and bedroom needs proper curtains as the streetlights beam through the Venetian blinds right through the night. The bedroom door also needs some blinds and the mattress is worn and too soft and should be replaced. Though the place is clean it needs some TLC to touch up some of the finishing on the cupboards, skirting etc.
For a new build we were quite disappointed with the quality of the construction but this has nothing to do with the host, just a reflection of properties in London. Overall I would have to say we had a manageable stay, I can't say we'd return without some upgrades to the flat but it served its purpose while we were in town.