Flat and Naresh were as wonderful as past reviewers led me to believe! Location was perfect (right near everything but on a quiet street), size and amenities were great (especially the washer and dryer), and Naresh was very accommodating at check-in (including holding onto our luggage at his shop until check-in time). The biscuits and drinks were a really nice touch too. We can't recommend this place enough -- it made our wonderful time in London even more special.