Thomas informed us that he would be out of town the week that we will be there, so he emailed us detailed information with pictures on which station to take, how to get in and was clear with how to access the key for both the gates and the front door. When we arrived, his girlfriend Juste helped my husband Mike get the best apps for getting around the tube and was on hand for any recommendations around the city. Everything was as described. You will get your own closet with plenty of room to leave shoes, clothes, etc for a 7 day trip. I especially liked the Christmas tree that was installed in the room and it made our holiday in London feel more special. Other plusses for Thomas's place was that it was literally no less than one block away from the Piccadily Line which took us to all the major cultural and historical spots easily. I enjoyed every day of our stay here including the free access to the kitchen and to a hot pot that can help me make a pot of tea quickly during the cold winter days. Finally, I appreciate that he let us leave our bags in the rooms before and after we checked out because our flight came early and late. Thanks Thomas! I will be looking for this listing again and will definitely recommend this place to friends!