Kathleen was very accommodating to our late evening arrival time from the airport. The en-suite was extremely clean, and she provided us with towels as well. The location was perfectly located in 'the city' area of London with a quick walk away from the southwark bridge across the Thames. During the weekends, 'the city' area is very quiet, but the location enables you to travel to really any neighborhood in London with great ease. The balcony view of St. Paul's cathedral is fantastic.