Two of my friends and I stayed at May's place for about 4 days while visiting London. We were greeted by May at the door on the first day and she provided us with a tour of her nice and comfortable home. She made herself available beyond the first encounter and it made us feel safe knowing we had someone we could ask questions too. The room was great. The beds were really comfortable and we had a lot of space to store our belongings securely. We were even able to lock our door while we were out and about. Every morning we had the chance to make tea and toast which was very convenient as we often just wanted to run out the door. May's home is about 20-30 minutes out of the center by metro and her home was about a 10 minute walk to the metro (even managed to do it with all of our luggage). It was also a safe walk throughout the day and the evening. Overall we had a great welcome to the city and loved our time at May's place. We will definitely look into using it in the future and hope you all will as well.