I booked this apartment for several of my employees to stay in for a night when they visited London for a work event. The photos look incredible and they were very excited. Sadly communication and rudeness was a real issue.
The night before the stay (at 9pm, when we were checking in at 2pm), the host let us know that there were no beds in the accommodation, as they hadn't been delivered. We were offered the option to cancel, but at such late notice and for 5 people, it was near impossible to. find somewhere else. Instead, all guests slept on air mattresses and sofa beds.
When we asked for a discount for the inconvenience, the host stopped replying.
On the morning we were due to leave, the host called the team at 9.15am to remind them to be out by 10am. The host then waited outside the building for 20-30 min (from 9.30-10am) and rudely complained about it.
It's not worth the risk of booking this accommodation, as the host and standard can't be trusted. Honestly, the apartment looks nice, but I wish I'd booked somewhere else and saved myself from the last minute stresses and poor communication.