I was not expecting much because of the reasonable price, but I strongly felt that I needed to write this review after having a very unpleasant stay. When I booked my stay I received no greeting message with instructions so I thought maybe I would wait a few days until the day before and still didn’t receive anything. I had to message him in order to ask about check-in, but I received no other information regarding Wi-Fi, breakfast, etc. Again I thought I would be informed once I checked in there. I made sure to tell him that I was arriving between 1-2pm as he requested, but when I reached there, he told me that he wasn’t ready because I told him that I was arriving at 3pm. As soon as I met him I mentioned that I needed to go soon and was just dropping stuff off(luggage drop off allowed written on amenities),so he didn’t need to worry about the bed not being ready. I was asked to wait in the living room, but it was taking a little while for him to get the bed ready so I told him that I was in a bit of hurry and had to leave. To my surprise he raised his voice and asked me why and told me that he wasn’t ready because I told him I was arriving at 3pm, which was false. I was a little scared and uncomfortable already because I didn’t understand why he was agitated already and accused me for his misinformation. My boyfriend who lives here in London and was picking me up was kind enough to explain to him again that I just needed to leave my stuff here and go as soon as possible. He had to tell Karl not to be mad. I found it very unprofessional especially because he was not listening to me earlier and assumed that I was canceling on him. He could have handled it better in my opinion. Honesty, at this point I already didn’t want to stay but because I was quite scared that he would raise his voice again I didn’t cancel or form a complaint until my stay was over.
But the problem isn’t just about this. He didn’t provide me a few things that were on the amenities.
1. Under essentials soap is one of them and all I got was fragmented bar soap which was very very tiny.
2. I asked for an iron as mentioned on the amenities because I couldn’t find it in the private room, and until the end he never gave it to me. I purposely packed some clothes for ironing since I thought I had an access to an iron. He told me that his son was bringing it for me, but I was already gone, so I asked politely to put it in the room. I asked for it again at night for the next day. He never replied.
3. The room darkening shades on the amenities was broken, and I had to use my hands to roll it up, but it didn’t work properly sometimes.
4. The private room door didn't have a lock, which was fine with me, but didn't properly close. It was quite uncomfortable, and I had to leave a chair in front of it so that nobody would come in while I was sleeping. I felt like it was no longer a "private" room if the door didn't close...
5. Breakfast is listed on the amenities as well, and I had no access to it since Karl never explained to me regarding breakfast. I went to the kitchen once, but it was chaotic and disgusting. I felt that it was unfair for Karl not to post pictures of common places including the shower room, kitchen and the toilet on the listing.
6. Their towels were a little gross as well. I only noticed that they had so many hairs on them because there were a lot of curly hair in the bathtub while I was drying myself(My hairs are long and straight, but these were very short and curly that were tangled in towels).
I felt that he didn’t care about my stay at all. It was a quite horrible stay sadly and I definitely cannot recommend this place.