Stephen's place was great. We had an easy check in that didn't require meeting anyone. We had planned on leaving our luggage there since we were going to arrive before our 3:00 pm check in time but the place was ready by 2:30 so we were able to check in early. Everything was clean and there were plenty of dishes and cookware in the kitchen for us to eat in a couple of times.
The unit is 2 levels with some stairs to get down from street level to the front door. On that first level there is the kitchen/dining room and living room, and access to the back courtyard. The second level is below that and contains the 3 bedrooms and bathrooms. Even though that level is below ground there are skylights that allow natural light down. It was really nice. In addition there is a pocket door in the kitchen that allows you to cut off access to the stairs down, which was very nice for us as we were traveling with 2 kids under 6.
The location is excellent too as it is really close to Earl's Court and an easy walk to get on the tube or any number of busses.