Gruff was warm and charming, just like his lovely and character-filled Victorian terrace house in SW London. He was so understanding of our particular circumstances - young children and about to leave the UK permanently. We were fortunate Gruff was in a position to be flexible with check in time and check out time which was so helpful with our flights and everything else that was going on. He even offered to meet a couple of days in advance of our booking to give us the key to make life that much easier. What a super star!

His house was very comfortable and everything worked. This was our first AirBnB experience so we didn't know what to expect but Gruff made it super easy and let us know exactly how the house and its various machinery worked (eg dryer etc). It was just like staying at a friend's house while he was out of town.

Everything was immaculately clean. Fluffy towels, lovely sheets. Cosy. Heating was toasty in living and bedrooms which was appreciated. The living room was exactly as pictured and at times of the day was filled with gorgeous sunshine which we loved.

Staying at Gruff's AirBnB made our last few days in London happy ones. Just what we needed.