Stacia and Bryana were very kind and communicative. I will be honest that there were some issues upon arrival (the door lock was broken). Which unfortunately caused me to be locked out when I arrived and then locked in for a while til the locksmith came in. It was particularly challenging because of the heatwave in London, but that was not their fault. They were very apologetic and responsive and even sent a gift to apologize. I also had to request towels as there were only hand towels upon arrival. Aside from this, they were great hosts and very kind throughout my whole stay. I think I was in a unique situation and I don’t expect this would be the case for future guests. Location was nice and the studio had all you need.