I am forever thankful to Jon & Giulia for their help to receive my Arsenal tickets since I won’t be in London (yet) when the tickets were delivered! I mean they didn’t have to do that but they went extra miles -ask me on the ticket status regularly and I really appreciate that a lot :)
The instructions were very clear - how to get to the house and how to use the amenities. When we reached the house, I was very touched to see tin biscuits that we can help ourselves with (on the bed) and a letter to welcome us. I would rate 10 stars for hospitality if I could!
I actually do not have any complaints, can’t think of any other than wishing I stayed longer :P
P.S. Thanks so much Jon and Giulia for the extra miles. We really enjoyed the stay, my dad loves the Arsenal Match and yes, we will be coming back to your house AGAIN!