Everything seem satisfactory until the day before we check out where we encountered the lift is not working & the washer had some electrical problem, the washer cause electrical short circuit and we were unable to on the room heater. I have email to Angela for help to sent somebody to solve the problem but the reply I got is to wait until next morning 8am only the maintenance guy will come. I did mention to the host that I have a flight to catch at 1pm & my family clothes were inside the washer but all this complaint were not entertain. Luckily next morning, god bless, we managed to turn on the washer & managed to take out our clothes & at about 8.45am, the maintenance guy arrived & asking any help which we explained to him what's the problem we faced the whole night before, and he left about 10 minutes time after knowing we have solve the problem by ourselves. We left the apartment by carrying 3 big luggages from third floor to the ground using staircase since the lift is not working. My main disappointment is that the host not even bother to give us a message whether we have solve the problem we brought up to her after the last message to me, " I am afraid your problem only can be resolved at the earliest time at 8am tomorrow."