Sal is great - he is totally on call if you ever have a problem and will get back to you. He even answered our call at 3 in the morning when the neighbors were having a loud party, and he shut the music down right away. He also gives free coffees in his shop downstairs. Sal mentioned to us that he's remodeling the place soon, so this review might not be such an issue for future guests to consider, but when we were there, the place was in bad shape. I know he plans to sort it out, but the bathroom in particular was moldy and grimey. If you're sensitive to the smell of chemical cleaners with strong perfume, be careful about booking here, because the scent of those is really intense (again, it might be a good idea to message him about this, because it's possible he could change this per our recommendation). This isn't currently a space you'd want to spend a lot of time in, but it could be with some sprucing up. The location is great. It is quite noisy on the street all night long. New Yorkers like us were fine with that, but even so I had to sleep with ear plugs. Also be aware that there's a live music venue next door that plays until upwards of 2 am. It's not too loud, but you can hear them a bit. Best not to book here if you plan to make an early night of it. There is Netflix on the TV, which is nice. And, like I said, Sal is really great, and the location is super convenient. Tube's not too far, and lots of great shops etc. around.