140 Minories, Apt. 1 was clean and taken care of. It is a tad worn, but at the price point, I think it met our expectations. Location was excellent.
We had two problems that we raised and Sharon was extremely responsive. Unfortunately, one of them never got resolved. The toilet flush broke -- the water continued to run and had to be manually shut off -- Sharon had a plumber at our flat first thing the next morning and the problem was fixed. The shower mixing valve seemed to be broken because we could only get either freezing cold water, or scalding hot water, but not a blend of them, so we not could take a comfortable shower. The plumber returned twice but we received no feedback other than to be told the situation was rectified. It wasn't. In general, Sharon was so polite and responsive and clearly trying to resolve our issue, I am not left feeling angry that we received poor service. Having managed tradesmen like plumbers, I am maybe a bit more sympathetic than most when situations like this don't get resolved immediately. Especially when it was clear that Sharon was trying to get it fixed.