Great house in a quite area. I didn't meet Shelly but Louise was very friendly and was quick to respond to any queries. There was an issue with a blown fuse in the kettle and Louise ensured the issue was rectified immediately and ordered a new kettle for us straight away. The only thing I did miss was utensils in the kitchen such as a wooden spoon, strainer and chopping knife. I otherwise could not fault this Air BnB, I would recommend it to anyone staying in London! Thanks so much for having us.