Ben came across as a really nice, genuine guy. It would have been nice to chat with him some more, and it would also have been nice to visit the pub over the road which looked quite nice, but alas I was in London for work and had a lot of it to do so I knuckled down in my room. Maybe next time!
The apartment seemed to have some problems with hot water, and the bathroom next to my room with the bath-shower struggled to deliver hot water at all after an initial blast lasting about 10 seconds. There was a dedicated shower on the floor below that was much better and offered enough hot water to have a full shower, but that one obviously wasn't meant for guests. Ben said he was going to get a plumber in to check out the issue with the top floor, so it will be great when that's sorted.
Other than that though, the place was spot on. The included wifi was fast and the signal in my room was strong. The bedsheets were clean and fresh.
All the best, and thanks again!