Check-in & out was personally done by Rajna - she was super kind to check me in at 11.30pm, after advanced Notice. Communication has been quick and efficient. Lovely treatment during the whole stay. The place is really well communicated to anywhere in London by tube and bus. Everything spotless. Room provided with the essencial for a short stay. Availability of UK plugs with usb adapter is a great plus provided in the room, specially to forgetful visitors.