Lucy was very helpful & waited for me to arrive to the flat as I was running late from my flight. She showed me around and let me know I could contact her at anytime. Enjoyed the flat, it is as pictured. Not a far walk from buses and restaurants. Only problems were at night it stayed very loud with people outside at all hours making it hard to sleep. Also the window by the bed was a walk way for others to get to their flat so I didn't feel comfortable opening it for air so the room would get a bit stuffy. Didn't feel comfortable walking home alone late at night because of the neighborhood so I always had to take a cab. Just a couple things to note when booking the flat.