We stayed at the "Orchard Hotel" for 9 days and experienced it as very uncomplicated. The Check-In and Check-Out worked easily. The rooms were clean- towels were changed every two days. Busses and Unterground trains were nearby.
The breakfast included freshly toasted toast, butter, jam, cheese, coffee, tea on demand and water. The offered orange juice and coffee were sadly not that good, though.
Also, there was always someone at the reception desk.
We would stay again. :)