The place is very spacious and comfortable, the living room windows let in a lot of light, and the bedroom is large with a lot of storage space. It's also surprisingly quiet considering it's on the ground floor. One does hear the reverberation of the underground (it's very near) - it didn't bother me but it should be in the description. That said, it's super convenient as the station is just one block away.
The bed was ok - but the pillows weren't.
I do think there could have been a few more amenities (eg in the kitchen) and welcoming touches. And it would have been nice to have fresh, newer towels (the sheets and towels looked quite worn). I think all this can be easily resolved and though I didn't meet Kate, she was very helpful and responsive.