Communications were quite abrupt, no negation on early check in, or for any bag drop off but felt rushed to be kicked out with a warning of £50 late fee.
The check out reminder message stated for me to wipe down any sides and any food marks, wash dishes - I’d think this would be included in the cleaning process that meant we couldn’t check in before 3 and the rather large cleaning fee included in the booking - not for the customer to do.
You state any left belongings can’t be returned which is ridiculous, stuff can be posted back at the cost of the customer who left it.
Plaster on the ceiling needs fixing, main wall in front of the bed needs cleaning, and the water pressure of the tap in the toilet wasn’t great.
Other than that the bed was really comfy, nice bath room, good location as well.