We had a really nice experience at Victoria's place. The photos are an accurate representation. There was ample space and we liked the neighbourhood. There is a small high street about 100ft from the front door. And the train (rail and overground) 10mins away.

We were contacted well before arrival to make arrangements. We arrived very tired and a little late to find someone waiting for us at the flat which was great. There were some basics in the fridge and the heating was on - hooray (having just flown in from the tropics this was key). A handy instruction booklet was provided and we had sufficient towels pillows, blankets and sheets. The rooms were ideal for 2 adults and 2 kids.

Everything worked well so we had little reason to contact Victoria. We were unable to get the TV to work even with terrestrial TV so we relied on the broadband for the kids entertainment. Unfortunately this stopped working with 2 days left on our trip which left us with communication and entertainment challenges. We could not resolve this before we left.

Overall a great place to stay and a really nice flat - perfect for our needs.

I should note that the stairs are quite steep and the front door / door lock is a bit sticky which could do with some attention.