Sam was an absolute sweetheart and the whole experience was pure bliss. She made check in and check out so simple, helping with key collecting and dropping off. There was a cute little basket of treats on the side, which were super adorable, and the apartment was sparkling clean. The view from the balcony was amazing and me and my friend enjoyed sitting outside to talk. Overall it was an amazing experience, one I would definitely repeat, and I would highly recommend Sam!