Having been a regular with Airbnb, I was shocked to have experienced such. Remi was late to check us in and booked us into a totally different flat from the one we booked. When asked why this was the case. He said “someone else was staying there.” The apartment was dusty , the AC was not working . It was the worst experience of my life. He really needs to work on his interpersonal skills. Extremely rude, arrogant and unapologetic. Honestly I am shocked that such deceit should be tolerated by Airbnd. He was also confrontational considering the fact that he deceived us into passing a flat to us that was not what we booked for.Thankfully Airbnd came to the rescue. Thanks so much Angel. I was so flustered and confused, as I had to cancel and search for another apartment. We are now very pleased with where we are and I must confess the host is brilliant.