Lara was very friendly and the communication with her before arriving was very fluid. When we arrived we found some staples. There was an equipped kitchen and that helped a lot. The cabinets were empty and we could put all our clothes inside.The neighborhood was very quiet and the apartment was very well connected to central London. We were comfortable.
But during our stay, the weather was quite cold and raining. It was cold inside the apartament, everyday.We waited a few days, but the weather continued cold and finally decided to contact Lara. In addition, the last three days, the boiler was broken and we had no hot water. We had to heat water for the shower. Lara was in Thailand and she had difficulty in responding to e-mails. She contacted us the last days, apologetically, but it was difficult to solve the problem. I recommend bringing warm clothes for use indoors, even in summer.
On the other hand, Lara gave us enough information to visit places with children. She was very friendly