Sylvan was incredibly warm and welcoming from the minute I arrived. I was invited for tea and a chat to get to know one another, which made me feel very comfortable in her lovely home. The room was immaculate. It had everything I needed. Hot drink making facilities, as well as a TV and high speed internet. The bed was incredibly comfy also. The bathroom was beautiful, and Sylvan was aware that there had been a problem with a shower and had it fixed within a few hours. Very attentive to all of her guests. Would highly recommend and will certainly be staying with her again in the future.