Sue and Robert are wonderful, easygoing and extremely friendly people. Not to forget Rocky - cuddly and charming cat living in the livingroom. The house is beautiful, renovated and has a special victorian style spirit which we loved. The room is just as described and shown in pictures. It is situated in a quiet street, about 10 mins walk from the nearest tube station (West Hampstead) which makes this location convenient for communication with all parts of London. All together - very good!