Overall the apartment was comfortable and in a great location, but there were a few issues.
Raul & Carol seemed very sympathetic to our situation (our permanent accommodation was badly damaged from flooding, forcing us to temporarily move out), however they were fairly unresponsive after that. There was an odd smell on arrival which we made them aware of but this was not actioned, and we also asked for priority to extend our stay which did not happen.
The kitchenware was also not very clean - pots and pans were sticky and in very bad condition (on pot's handle had fallen off entirely).
There were many towels provided which was nice.
The apartment was honestly quite different to how it is pictured - it was very stripped back compared to the pictures, missing rugs/decorations etc. which were important for us since we had booked for over 1 month's stay.
The cabinet in the second bedroom would not close properly, and the storage was very limited in that bedroom compared to that of the master bedroom.
The beds and living room were very comfortable.