Ursula met us at the flat and showed us around, explained everything throughly about the flat, and was a big help. She was really fun to chat with and we really enjoyed our brief time together. The flat is really nice, clean and comfortable. It was a joy to come home to every evening after a long day of sightseeing. Reasonably close to the tube, very close to a couple bus lines. Grocery and other shops just around the corner. I wouldn't hesitate to recommend this flat to anyone looking for a comfortable place to stay in London!