I’m leaving a low star rating here mainly for the fact that the pictures on the listing were of an entirely different space. What was pictured on the listing I booked was a room with a standard bed with a frame. What I got was a room with a loft and a mattress. It was a completely different room and when I reached out to them they said unfortunately the room I booked was not available…so then why is it listed? If I was someone who wasn’t able to go up a steep stair to the bed every day this could have been a much bigger issue. On top of the room being falsely advertised, it wasn’t even ready at the agreed check in time. Before arrival they made it clear to me that I had to be on time or there be late check in fees. Well I was on time and they weren’t ready at all. I ended up walking in on their staff cleaning and had to wait in the hallway for 40 minutes. Now despite all of this, the location is fantastic and the place felt very safe. Just be aware you might not get what you paid for