Ann is much much higher than average hosts in terms of warm welcome, kindness, consideration, and the fact that she truly wants her guests to have an enjoyable stay. She has a judge amount of knowledge of the area and very kindly advises about transport/travel in London. She engages with her guests and always makes sure everything is alright. She really makes you feel at home in what can at times be a lonely city! I highly recommend Ann as a host for whatever type of stay you will have in London, be it business or leisure.