My family of 5 persons had a very nice week in Kate's apartment. It is conveniently situated rather close to the tube (a few minutes walk), which made it easy for us to get to any interesting places we wanted to see in London. The description and pictures correspond to reality accurately. The view from the living room to the London skyline is very nice. The noise of trains is rather loud and might disturb someone's sleep, but for us it was no problem. Heating and warm water worked well. The kitchen and bathroom are ok. (Warm) water pressure is adequate for taking a decent shower (with some variation, though). But alternatively one can have a bath in the bath tub. There is no lift, which was no problem to us, though. Cleanliness was good enough for us and the apartment worked very well for the needs of our family. We feel we got very good value for the rather inexpensive price we paid. But if you are looking for a luxury five star hotel or apartment then keep looking. The communication with the hosts worked very well and nicely.