Lily was a great host! The place is beautiful, cozy & quiet. The bed and bedding is super comfortable! We had a small issue with the hot water but Lily called within minutes and helped us sort it out. The location in the Sands end is perfect. Lots of restaurants and pubs near by, easy access to the Thames and the Thames clipper (Uber boats). As other reviewers mentioned, the curtains are sheer so you may want to bring an eye mask as the bed room is bright. All in all, a great place!