Stayed in second floor, room B. Location was very good, but the bathroom had a leak from the ceiling everytime it rained (yes, in London!..). First morning the bathroom was floaded, and couldn’t use toilet, the leak falls right in the middle, the bathroom is so small is not possible to avoid the leak, it is dirty brown water that falls through an oxidated broken ventilator. Jaymin told me he would have a look at it, to try to fix it but he only sent someone to clean up. He did not monitor the issue as he told me. Last day it rained again and same problem happened. I asked for a partial refund and he agreed. If you stay there and specially if you are a girl, I would check first if the leak is fixed. You can’t sit on the toilet if the leak remains. Also the room door has 2 locks but only 1 works. Did not feel very safe to me. Shower was good and bed confortable enough.