Very nice flat well located in Soho, you can walk most of the time thanks to this location. Very easy to find and very clean apartment. We have heaters in every room so we didn't get cold. The only thing that bothered us was the noise that we could hear from the street on Saturday night, it was hard to stay asleep the whole night because of that. But we are provided ear plugs right away, so it might be ok for you. We were also provided with shampoo and clean towels.
To sum up, very nice and clean flat well located with clear instructions. Bianca is quite reachable if you have any problem or question.