Having seen the pictures and read the listing description and reviews we were excited about staying in Isy's flat. We arrived in the spacious bedroom all covered in dog hair including inside the bedsheets, washed out pillow cases and stained carpet. The only space that was left for us in the 'large fitted wardrobe' was next to Isy's hanging shoe rack. There was a thick layer of dust on the bathroom blinds. The large fridge that was advertised at the time of our booking was broken and out of use. All doors in the flat felt sticky. The garden/ patio was well overgrown and covered in leaves. Before our arrival Isy asked us to share the bathroom with her flat mate as the shower on the second floor was broken - we happily agreed. From the correspondence we had with Isy prior to our arrival she seems a lovely girl. She was away during our stay so we never got to meet her in person. The flat in itself is beautiful but it gives the impression that it has not been cleaned since the last review in September 2016, surprisingly as Isy charged us extra for the cleaning service.