Best. Place. Ever. Period. Look no further! You will NOT be disappointed. Natalia had a basket of food items, the fridge and cupboards were stocked, plus she baked us a cake! She calmed my worries including when I thought I locked myself out :) Communication was outstanding. Location is perfect for walking to many places, and if your destination is not a walkable distance, the flat is between either Holborn or Russell Tube station which will connect you to anywhere in London! With a washer and dryer and kitchen, we were able to save on eating out and packed less. Very roomy flat for London, and the king-size bed was a definite plus! My daughter had been living in England for three months and we were worried about our luggage weight, so Natalia surprised us by dropping off a hand-held luggage scale! Little touches like electric adapters, a hairdryer, iphone charging cord. It even worked out that Natalia was able to allow an early check in. You will not be disappointed in the flat or Natalia!