There were pros and cons to this place. On the positive side, the subway station is close, and it was clean. We also had no complaints with the amenities. On the negative side, it was very noisy. This is alluded to in the listing, but perhaps not to the extent that it is a thing. Because there's no air conditioning, we had to choose between more quiet but more heat with a closed window, or more noise but less heat with an open window. We chose an open window, but earplugs were a must. Also, as others have noted, although communication was good, it also had a robotic feel because of the many auto generated messages. It feels a bit unfriendly, with multiple references to additional fees if we don't follow the rules.