Very comfortable and conveinent stay in the heart of London. So close to the tube and Heathrow express made access to London very easy for this old girl. My room was on the ground floor and at back of Hotel, so no dragging heavy suitcases up stairs and room was very quite. Bed was super comfy, great for after a big day of exploring. Reception staff present 24 hours, they were pleasant and attentive to any issues i encountered, which included trouble with the heating. Thank you to the lovely young girl in reception who ran around finding a solution to restart my heating.