Apartment was as described, cleaning was ok, but had issues (dirty towels from other guests left behind, the carpet in the living room was very dirty).
The washing machine was not working when we came (broken door) and the host admitted that they knew about it but didnt inform us before we arrive. It took 3 days for them to fix it (because they were waiting a spare part) and when I asked to be partially refunded for the days it wasnt working they denied.
Host was very responsive (even weekends), but I would really wish that they were more oganised and we didnt have to chase them all the time (for example, we asked for a baby cot and they forgot about it. They did bring it afterwards but then the sheets were missing... it was endless).
Location is great and apartment is cosy. The only thing that is not mentioned anywhere is that part of the master bedroom's ceiling not wall, so light is coming in the morning and we had to wake up very early every day!