I didn't get a chance to meet Alessandro. We did a self check-in. The location is wonderful and walkable to a lot of sights. The Victoria train/coach/subway(tube) station is very close, so it makes getting around easy. The room is small but it works. The bed is decent. The price is right, so with that it mind, I'm very happy with the experience. The Marquis is a pub that close with great food and a nice staff.

You DO share a bathroom with the neighboring room and you DO share a shower with a group of rooms.