Guy was very helpful and friendly—And responded by email uncannily quickly, before and during our stay. The LOCATION was incredible. If you want to do anything—it’s all on your doorstep. But there’s always a trade off with everything; you will have to accept the noises of Leicester Square. Not everything is perfect at this apartment, but it’s still a very good value. I won’t repeat the other reviewers, but you should read through the reviews for more details, which were almost all pretty accurate. I definitely recommend Guy’s place for all who want to be spot in the middle and a part of London’s heartbeat.