Very clean and beautiful hotel overall. The staff was very kind and pleasant. A perfect location in the theatre district! Parking was challenging, but they gave us a coupon for money off of a parking garage. The rooms were really small. We paid for the superior double but they did not have one for us when we got there, so they moved us to a smaller room. They gave us a 20% refund for the smaller room, so that was much appreciated. The food was good and the afternoon tea (which you need reservations for) was so delicious and the most affordable in the area. And they had a vegan tea option, which was much appreciated!!!! The service overall was great! We would definitely stay here again.