Hilda wasn't there when I was there, but she made sure to go out of her way to let me know where everything was and even her assistant left little notes for me. Kentish Town is awesome! Very safe and right near the Kentish town train. The room itself (and the whole house for that matter) was extremely eccentric and cool!! Lots of items from her travels hanging around! Loved it. Great for a solo traveler or a couple. Everything about my stay was perfect and I would book it again in a heartbeat!! Thanks Hilda!