Rob is very punctual and proactive in responding to a guest's need. The flat is nice and tidy. The view on London from the living room is a real treat. The apartment is located in an area which is probably not the most charming of London (Elephant & Castel), but it is very well connected with most hot spots of London in just a matter of minutes. I truly enjoyed my time in London and in Rob's flat and would recommend it vividly.