Arrived to find the apartment had not been cleaned. Condom wrappers on the floor and toenail clippings on the table was the least of it. We were not informed before arrival, and had to call to find out the cleaner had cancelled. Management team were not sincere and hardly apologetic, and left us to find our own accommodation for the night. We were told several times we would get a call back from someone but this never happened. Our tripped was ruined by worries and dragging luggage back and fourth. Shocking.