The flat was just as pictured, in great condition. It was close to the tube, bus lines, and had great pubs and restaurants within walking distance. Everything you need was provided - from hair dryers to toiletries to coffee and tea.
The main downside was the temperature: even with the heat set at the highest setting, we were quite cold. The windows were drafty and let in cold air, so that even with the heat up and sitting under a down comforter, we were cold. The en suite bathroom also could use some updates: adding a mirror and towel hooks or a towel rack.
Other than that, it was clean and comfortable and in a fantastic location.