AWFUL EXPERIENCE . The photographs look enticing but the reality is very different from our experience . There were problems with lighting - unit fell from ceiling on arrival and we were without proper lighting in the main room throughout our stay . Several upstairs windows had unsafe handles and locking mechanisms when opened . There were plumbing problems with a blocked toilet . There were other less serious issues - dirty cooker , badly assembled furniture , carpet nails sticking out on stairs .
Instead of sending out tradesmen to fix problems while we were there , the response was to offer partial compensation and for us to vacate the property . This was impractical as we were a party of 10 with 4 young children . After the initial late visit by the owner/co host , they did not appear again although requested to do so . If they had they would have understood and been forced to accept the problems . As it was , after our visit we received a totally unreasonable and cynical request to reimburse them for the toilet that we had reported blocked .
We suggest that future customers insist on being met on arrival and then check carefully the adequacy of the property . We further suggest that Airbnb request a satisfactory electrical report on this property , together with assurances regarding the safety of window mechanisms and adequacy of plumbing .