This is my first experience of booking a property through Airbnb after recommendations from friends who use this regularly. We decided as a family (my wife, myself & two children aged 1 & 6)to take a trip to London for 6 nights. We came across a property in Paddington that was advertised as the whole apartment to rent for the duration of our stay. We contacted the host, agreed the rental & paid the total amount. We arrived at approximately 3pm (we were scheduled to arrive at around 6pm) and the cleaners were in preparing the apartment for our stay. Communication was excellent from the host in terms of explaining how to access the property/connect to Wifi etc. We dropped the luggage in & went out for a few hours. On our return we found the apartment to be clean & tidy. We had stopped off earlier in the local supermarket to get some groceries to make an evening meal. We were disappointed that there were no utensils such as wooden spoons, spatula, whisk, chopping boards & cutting knives. Unless we went out & bought them we were going to be limited with the meals we could make. Having the 2 children with us meant we didn't want to dine out every evening so this was important for us and was an inconvenience. The TV & wifi worked fine but sleeping wasn't ideal here. The host had kindly provided a travel cot for our 1 year old but the noise from the neighbors upstairs meant we struggled to get her to sleep. This was a mixture of them arguing/doors slamming & heavy footsteps. The property is a basement apartment & there were no windows to open to cool the place down/let fresh air in. We had to open the front door for periods to 'air the place out'. In the studio living room (sofa bed/kitchen area) 6 of the 9 windows on the front door had a frost type of film on them but 3 were clear. As my 6 year old child was staying in there (& I ended sleeping next to him) we used a couple of carrier bags to make it more private. The bathroom was ok, it has a shower only but the drainage isn't that good. It floods quite quickly & you need to leave time between people using it so it can drain away. We had to leave the bedroom curtain shut 100% of the time as it faced into a neighbors bedroom a short distance away. We went out for the day on the Tuesday & when we returned we noticed the gate to the property was open & on inspection inside, we knew someone had been in. I contacted the host and she responded to say that her husband had been to collect the mail & decided to do a spot check of the property. I explained that I wasn't happy about this as we weren't informed & also there was no...