This apartment was wonderful!! It was very clean, and looked just like the photos. It was my first time in London and Terrence did a wonderful job with answering all my questions and helping me with figuring out how to travel by Train/Bus. However on my first day I did get lost a bit, and my phone was acting up so I had a bit of trouble finding the apartments. But I found that typing in Dulke House (in Google Maps) took me to it's exact location instead of searching up Goodluck Hope. This apartment is conveniently located to the train station, bus stops, restaurants, and more. Everyone was really friendly here, and offered great advice! However I do think that this apartment could have some outlet adapters for people who are flying in from out of the country, I forgot that US and UK outlets are different and had to go buy an adapter so I could charge my electronics. I don't have any bad comments on this place, I loved it and would absolutely book with Terrence again!!