Liz was very prompt in communication and did her best to cater for our special wishes as we stayed with our baby. Check in and out was very uncomplicated and she even turned on the heating before we came. It is a small studio but definitely enough for 1-2 people staying. The kitchen is fully equipped even though we actually never used it. Only the bathroom is quite small especially the sink but again it is manageable. Location wise you need about 15 mins by walking where you can take the train directly to central London which only takes 30 mins. For London this place is reasonably priced and of good quality.