Stellar flat in a super convenient location (close to grocery stores, bars, restaurants, and public transit) in Camden. Despite being located in a very busy neighborhood, its very quiet in the flat due to being situated on a smaller side street near the canal.
The check-in process is a little unusual — you have to pick up the key at a nearby convenience store (a block or two away) and have to make sure the store will be open when you plan to check in and check out. Also, because it's a basement flat, there is a small set of narrow, steep steps that you need to go down to get to the front door.
The only issue I had during my stay is that the electrical fuse switch controlling power to the stove/oven would switch off automatically several times throughout the week for some reason. I called the host's help number and they quickly responded to me late at night and showed me how to reset the fuse by turning back on the switch in a fusebox. I hope they will fix this issue soon, so it is not a problem for future guests.
They were very responsive and helpful in general to messages and over the phone. They provide a number to call during your stay in case you need anything. The phone number is a customer service help desk of some kind, so it doesn't have the most amazing personalized touch to it, but it did help me and resolve the stove fuse issue I called about.