Maureen is very accomodating, I had to get into work early after driving into London and leave my bags. Communication is good. Tube station (Queensbury) is a 10 minute walk or 15 if you take your time. Able to use kitchen, fridge and microwave. Bed is comfortable, bathroom good. Free parking on street (a bonus in London) 10 minutes free from M1 so we'll situated.