Pat was an amazing host. She was super kind and friendly and gave us a bunch of helpful information on what to do and where to go. She made us feel at home in London. We had forgotten some very important travel docs of which we needed to FedEx from the USA. She planned her time to be there to receive them when delivered. Unfortunately they ended up being delayed and they were not delivered until after we left. She went out of her way and mailed them to us at our next destination. Can't ask for better host!