Wanted to rate this place a 3.5 out of 5 but no half-stars on here, so a 3 it is.
Summary: Great hosts and location but apartment is in poor shape and could use some serious TLC.
Let's start with the positives: Some of the most helpful and communicative hosts we have ever stayed with. They really worked hard to address and try to remedy any issue we had. The studio is located in a wonderful Notting Hill neighborhood, EXTREMELY close the Notting Hill Gate Tube Station. Incredible bakery on corner. Also, definitely on the less expensive side for London – which makes it feasible for travelers not looking to spend a fortune.
Unfortunately, we had some issues though. First off -- we were given incorrect information for check-in. Thankfully, the hosts responded back very quickly and sorted out the misinformation we were provided. The apartment is not in great shape. Significant water damage has not only impacted the appearance of the walls but has made the entire studio smell very musty/dirty. The carpet had large stains and the apartment seemed poorly cleaned. By no means was it inhabitable, just not nearly as clean as we had anticipated. Overall, the apartment appeared to be more of a money-maker than anything else. And that is okay with us – we don't like spending a fortune on our accommodations so this worked fine. Max & Billie also offered us an alternative accommodation (we declined since we did not want to spend time moving Airbnbs) and took additional steps to remedy the issues. Like I said above, VERY GOOD hosts.
If you're looking for something well-priced, in a good neighborhood to rest your head, this will probably work. But, don't expect a pristine apartment.