The flat is located in a great neighborhood from which to explore all of central London while having a relatively quiet place to retreat to for a good night sleep. The flat is simply furnished and not recently renovated, but clean and adequate for a short stay where the focus is on sightseeing and not sitting around the flat.
Very convenient to Bayswater and Queensway stations as well as a great variety of shops and restaurants. We enjoyed being close to Kensington Gardens, though our visit coincided with the June heat wave so it was almost too hot to enjoy our stroll through the park. Despite the heat, the flat was a comfortable temperature and we felt safe sleeping with the bedroom windows open as they faced a quiet courtyard.
Ali was easy to communicate with, though we didn't meet face to face. We did meet his colleague Hasan, and he provided excellent customer service by helping me collect a package from a shop when I wasn't able to make it there during business hours. We will certainly consider renting from them in the future when we return to London.