After an apprehensive walk down the slightly unpleasant alleyway towards the apartment building itself, we were very pleased with the apartment itself. The building was secure despite initial appearances and the property was very comfortable. Extra marks for a well-equipped kitchen, comfortable bed, clean bathroom, and the guitars which my other half was in love with. When we had an issue with the heating, we were confused as to who to contact to sort the issue out - Veronica or the person who checked us in and said he would be available to help with queries. Once we made contact with Veronica, she was very quick to respond and the issue was sorted soon after. I would definitely recommend this property to any guest.