Both Bradley and his flat were delightful. He was extremely responsive to all my inquiries, responding to all questions very quickly. Additionally, he was very flexible with the check-in after our flight was delayed and there was trouble with the trains/customs. We ultimately arrived at 12:30am and it wasn't an issue in the slightest. In fact, despite the late arrival, Bradley went above and beyond to make sure we were situated and felt welcome. And finally, the flat itself is beautiful. Very cozy and makes you feel at home. Next time I'm in London, I will absolutely do what I can to stay at this flat.