Arrived at 4pm, even though I was told I could check in at 2pm. The cleaner was still in there - nice girl but spoke no English and asked if my name was Sally. She didn’t have me on the list. I really wanted to just relax after travelling from Montenegro. I called Peter and to be fair he answered quickly. Apparently the cleaver didn’t have me on “her list”. I would have liked an explanation as to why - instead I had to sit on the stairs for 20 mins while she rushed to clean my room. Wasn’t going to write a below-par review and thought I’d let the mix-up slide, but when I woke up in the morning and no tea/coffee was provided I decided to leave this review. Yea and coffee should be provided at that price.