The stay was impeccable! Thank you for helping me through the booking and for allowing me to stay in the apartment and provide a safe and pleasant place for me to live as I went through my separation from my boyfriend. From day 1 communication with Felix who manages the booking was great, very attentive and always quick to reply. Check in was perfect with no issue and overall there was nothing that I didn’t like about the stay! Service was also great from the food takeaway service that is solely dedicated to the Shard apartments to the cleaning service itself : new fresh towels and linen bed sheets where also provided twice as I stayed longer than 10 days. Thank you for everything!