Stayed here as a group of six people over new years for four nights. Enjoyed the apartment very much - was perfect for us! Did not meet Tom & Kiki (they were in Australia) but Kiki was always helpful and friendly via mail in advance. Their Information sheet is very helpful. Used their suggested transportation agency and some of their Restaurants suggestions. Meraz cafe was yummie! Kitchen well equiped and bath rooms nice. Noise of the trains did not bother us. Location perfect - loved to stay in the Shoreditch area. Nice was also that we could have two key sets. We would come back!