Richard was very responsive to all communications. The room was as described, simple and very clean. The private bathroom was also clean and in good working order. Everyone in the house was very discreet. I didn't see anyone after check in, which was perfect for me, as this was a business trip. Richard very kindly let me check out at an unholy hour of 3 a.m., which was appreciated given my early flight. The neighborhood may seem far from the center, but it's very well served in terms of public transportation. I was able to get to my meetings at King's Cross in about 45 minutes. Overall great value. I would recommend this to other people popping into London for a quick trip.