Serena's apartment was perfect for our family of 5. The location is in a residential neighborhood so fairly quiet (except for the planes landing at Heathrow but we got used to that) and it was very easy for us to get into central London via different bus lines and the Tube. Clapham Commons is nearby for jogging, walking, or relaxing on the grass. The beds are comfortable, the smart TV made it easy for us to log into Netflix and Prime, and we liked being able to sit outside on the terrace. There are several options for groceries and good ethnic restaurants nearby. Serena communicated with us before, during, and after our stay to make sure everything was OK. Much appreciated!