The apartment has a perfect location, close to Hyde Park, Nothing Hill and with the Underground just few streets from it.
For the arrival we were a bit disappointed because we arrived to the apartment (we were just in front the door of the apartment) and with all the suitcases, we had to pass through streets to find Ali's office to pick up the keys. We couldn't find the office easily and with no battery in the mobile was an adventure... The normal way to do that is that the host bring the keys directly to you. We found them not too much friendly. Sincerely I expected a warmer welcome like my last stays with Airbnb.
By the other side, there were no shelves in the bathroom to put the toilet bags, either the cosmetics or enough hangers for the towels. No ventilation in the apartment just a fan in the bathroom.
There was no heating in the bathroom and the floor was extremely cold.
There was also no broom to clean the floor during our stay, either bath mat and after the shower we had to dry the floor with kitchen paper (which we bought it). We missed some kitchen amenities, like paper napkins, kitchen paper…