We were dissatisfied with the communication, cleanliness, and lack of supplies in the kitchen. The apartment could be a 5 star stay if the check in process was more clear, coffee/tea were available in the kitchen, and the place was cleaned more thoroughly. There was black mold in the shower, dust and hair all over the bathroom, and our door handle broke the first night. Check in instructions were not sent until I asked, and we never received check out instructions. The cleaning staff knocked on our door at 10am day of check out asking what time we were leaving. There was an obvious lack of communication between all parties in charge of the listing. Both hosts sent different information, and the manager that helped us with check in didn’t respond until we used a texting app to reach him. I received a call over 24hrs later in response to my initial communication attempt. Overall, very disappointing for the price.