Due to being already booked we didn't allocate in this flat but in other proposed by Maya (67A Kensington Gardens). Communication was always very good and Maya and her colleagues helped us in every worry we had. The flat was perfectly located near Bayswater station. Had all the necessary things for us, everything in good working condition. To remark the best thing, a kitchen full of all you need. If I had to say something less positive (but not important enough to change my positive opinion) is that the marks of constant use of the flat were visible and a very light maintenance (some paint and new light bulbs) would be needed to make this flat an amazing place to live.