Horrible. Informed the host of the time of arrival, she turned up hours later leaving me outside in freezing weather. The room was clattered with some second hand stuff, cheap old blinds on the window snapped off during normal use and she had the guts to demand £300 reimbursement for that. The house itself is located 20 min. walk from Stockley Park and that is the only reason you'd rent there. Otherwise my advice would be to look elsewhere.