Claudia provided us with detailed instructions to help smooth our way into her lovely flat. We enjoyed the space - especially so because we were travelling with teens, who do better when they have their own rooms. They also enjoyed the projection screen. The kitchen had everything we needed to fix breakfasts -- made even easier by the proliferation of greengrocers and supermarkets less than one block away. The flat is close to a tube station, making access to central London simple and fast. We would definitely stay there again!