My experience was very positive staying at this wonderful Airbnb. John had graciously agreed to let me see the flat on a prior trip to London so I already knew how well appointed it was. He met us promptly and showed us how to use everything including a very sophisticated coffee maker, a separate washer/dryer (very unusual in the UK), Miele dishwasher and appliances etc. It's a great location and an upscale property. You won't be sorry that you stayed here.