Tried several times to communicate with "Pauline". Completely unresponsive. Not able to coordinate check-in process until it was check-in time. Hanging around on the sidewalk with suitcases and infants. "Pauline" must be an alias for who knows who!
Infant items described in listing (play-pen, pack-'n-play) were not there. Had to complain. Arrived a day or so later; by then we'd made other arrangements. Second set of keys promised never arrived.
Listing is deceptive!!. Doesn't say anything about being 5 to 6 floors up. With narrow, steep, switch-back stairs. 74 year-old lead renter had to stay elsewhere. No lift/elevator!!!
In a quiet part of Little Venice. With deck that has view of the garden. No key to get into the garden.