Our family stayed in Sara’s flat for 8 days and it was an enjoyable experience. The flat was in an excellent location in Notting Hill - right next to a tube station (with a coffee shop inside) and walking distance to Portabello Market, Westbourne Grove, Holland Park, Hyde Park, and North Kensington.
We really enjoyed the garden area, the kids liked running around looking for snails and playing ping pong while we relaxed before/after busy days exploring the city.
The biggest thing stopping us from rating the flat higher is that it was not as clean as we were expecting. The common area and second bedroom both could have used a deeper cleaning. We were able to work around this ourselves, but it was a bit disappointing given emphasis on professional cleaning.
Sara communicated very well as a host, promptly answering all questions we had. However, the rental is maintained by a company Hostmasters which we also had to interact with proving a somewhat disjoint experience and impersonal touch to the rental. For example, we were excited to have coffee grounds provided by Hostmasters only to find the next morning the only coffee maker was a French press and the coffee was ground too fine. Hostmasters also provides some factually wrong information, telling us Notting Hill Carnival shouldn’t affect our day-to-day when we checked in. They also took 3+ days to answer questions.
A note for families with strollers - the listing mentions “internal stairs” which are the stairs from street to garden apartment. This was narrow and steep and pretty tricky to navigate with a larger stroller.