We really enjoyed staying at Charlotte's place. Although we didn't meet her in person, she provided lots of information prior to our arrival. It was great that we were able to check in using a lock box when we arrived at 1am. The apartment is small but very comfortable and quiet. The beds are amazing and heated floor in the shower a great plus. Kitchen well stocked too. The location of the apartment is perfect for walking and catching the tube and the neighborhood feels very safe. Would stay again if we return.