Emily was abroad when we stayed, but she was very easy to get ahold of and made our visit a breeze! We collected the keys nearby and easily got access to the flat.
The place is a dream! We felt at home immediately. The layout is fantastic, the living room is beautifully decorated, and the kitchen is a great size. My only regret was not having nice enough weather to use the great terrace out back!
Very close to tube and bus links into town, and easily accessible from the airport.
I would definitely recommend staying at Emily's!