Annabella was very warm and welcoming with us, and accommodating in every way. She very kindly extended the check out time for us, so that we could leave our luggage with her while we explored London during our short trip, without dragging around our bags. There was a mix up with dates, so we were given another room, which was just as lovely as the other one shown, with huge windows, and with the bathroom and toilet right next to the bedroom. The house was even lovelier than we expected, and the neighbourhood was vibrant, leafy, and easy to navigate. The house and street was gorgeous, and both away from the hustle and bustle, but also very close to public transport. Annabella was extremely helpful in offering advice on where to go in London. I couldn't recommend staying here enough!