I had a good stay here. It was a comfortable place to stay. It was as described on the site. Esther seemed to be genuinely concerned to ensure that the stay went well (towels, keys, notes).

Good things
1. Easy to get in. Notes from her were very clear.
2. Great shower
3. Easy access to transport, food, etc.
4. Building felt secure - gates locked, guard downstairs, etc.

Things to note
1. London-sized place; tough to walk around if you open your suitcase.
2. Bed was good, but not ultra-comfortable. I was jet lagged and the mattress was quite thin, so I could not sleep.
3. Everything worked, but took a while to figure it out (phone charging, etc).

Overall, I would give this 5/5 and will repeat if I am in the area again.