Alessandro made fully preparation as exactly as what he says in the email confirmation, including instructions about how to get the key to the door and all the tips he can think of. This is my first time to get a key automatically. Pity we didnot meet Alessandro in person, but all the cleanliness and brightness of the room convinced us that he had been here to clean everything the other day.
Also, he gave us flexible checkout time after I had asked for in the email which made us more convenient.
The location of the building may take a little time to find for the first time. But it's quite near Victoria Railway and Victoria Coach station, perfect place!