Our stay at Imran’s apartment was a positive experience, even if there is at least one important aspect that could / need be improved.
First of all, I think we have different definitions for “luxury”: from my point of view, the apartment is a normal one, but this has not to be considered like a negative opinion, because for us the apartment was ok, even if it is not luxury.
Our improvement suggestion is to give more attention to the apartment’s: we did not enjoy to find in the bathroom towels used by the previous guests, hairs in the bath , and in the kitchen spiderwebs.
The apartment location was fine (we knew from the beginning in which zone is the apartment, not to far from the tube station), but the neighbourhood was noisy in the night, especially in the last night (a Saturday) when my husband slept only 2 hours. Maybe this is normal for a Saturday night in London ;)
And now the positive aspects: even if we did not meet Imran, he explained us how to get / leave the keys, he was very careful and responded to all our requests (for example he put at our disposition an umbrella). The apartment has everything: clean towels (and a lot of towels), good sleeping bed, very good internet wi-fi, hot water, toilet paper, shampoo and soap, a lot of toilets cleaning products, coffee, sugar, tea, salt, spice and all home appliances needed: vacuum cleaner, hair dryer, refrigerator, stove, microwave, kettle, sandwich maker, washing machine, dishes etc. And I am sure I forgot to mention other positive things.
From my point of view and for the prices that I saw for the same zone or others, I think that we made a good choice going to Imran’s apartment. I have to mention that when I booked this apartment, there was no review about it, so I took a risk … and I won.