Eileen and her place are great! This was my first time in London, moving here for work, and she was instant to respond, flexible, and welcoming. Her place is great - a quiet street that's a great place to catch up on sleep after traveling. The building is very secure. The shower is great - hot water and awesome pressure. There was no shortage of towels, blankets, and she is just super great to talk to. Will definitely stay again and I highly recommend it to other travelers.