The good: What a fantastic location! The street was quiet, well-lit, safe, and just a few minutes' walk from 2 Tube stations on different lines, which gave us great options. The flat was clean, kitchen appliances were new (except the noisy microwave- no big deal) and the bathroom and kitchen seemed newly remodeled. Sainsbury's Local just a few blocks away for groceries.
Kiran always responded quickly to my questions, and sent messages to check on us during our stay. Good security with a gate, an exterior door, then 2 locks on the flat door. Never saw or heard the neighbors while we were home, just sometimes coming or going.
The not-so-good: it kind of felt like a first apartment after college- good enough but not great, a little quirky. Vacuum mostly sucked, shower room door mostly closed, blinds were a little tricky. Table only had 4 chairs, but that was clearly shown in the pictures.
Overall, our stay was great, and we would stay here again. We were a party of 6: 2 adults and kids ages 3, 6, 9, 11.