We were attending a large design focused trade fair to laumch a new range of products in London and had booked an AirBnB with parking for the 5 nights we need around 6 months in advance. On the day of check in in London we realised the AirBnB we had booked was fake. We were in London, had no accomodation nowhere to park the car and about to start our trade show. We were in a desperate situation.

I jumped onto Airbnb and contacted a few hosts who had parking to see if they could do anything to help us. Quentin messaged me back within 5 minutes saying he could possibly help but as he was heading out of the country he needed to see if he could find someone to let us in and provide a set of keys.

I recieved a message saying we were good to go and a lady would be at the property to let us in at 10pm that night. To say i was relieved is a complete understatement. He even arranged parking for us which in London is no small task.

During our stay Quentin and i kept in regular contact through text message, he would text me a few times every day to see if everything was ok and if we needed any help.

The apartment is beautiful, incredibly comfortable and spacious and everthing we needed was provided. It is beautifully decorated and frunished. As lighting people were we delighted to find a hand made chandelier by a company we know very well in the lounge !

It's a 10 min walk to the tube and overground which takes you directly into central London or Euston which was perfect for us.

Quentin went out of his way to help us but more than that restored my faith in AirBnB as before he messaged me, i was done with the platform and was going back to hotels.

A big thank you to Quentin and i cannot reecommend him and his property more !