Ali and the guys are very communicative and responsive. Always ready to answer our queries. Very convenient location - located near two tube stations, Bayswater (Circle and District lines) and Queensway (Central line). Very near to Hyde Park for that breath of fresh air or quick morning jog. Very near to very good Chinese food - Goldmine, Four Season, Royal China. Room is small but sufficient for two. Heating takes awhile to warm up but that's the case for most heating. All in all, good value!