Communication was great and entry & exit were also very easy. The apartment was perfect for our group. We had plenty of room and the apartment was very nice. Fans in each room was a bonus. WiFi and television worked well. The location was great too. There are many pubs & restaurants that are a short walking distance on the south side of the Thames, or you can easily Uber into central London for about 7 pounds. The area was quiet at night too, which was good for sleeping with the windows open. I would definitely recommend this apartment if you have a larger group, or even just 4 like my group and everyone gets their own bedroom.