I’ve used Airbnb numerous times and have never felt the need to write even a halfway critical review before.
As mentioned during my correspondence with Willie during my stay, I was taken aback by the current condition of the flat; the photos are inaccurate and were clearly taken a while ago.
Upon entry into the building hallway, I was met with a notice from the local police station informing building residents of a robbery break-in nearby. It was unsettling.
Once entering the flat itself, I was distracted by the numerous, large stains on the living room carpet and on the sofa. I didn’t feel comfortable sitting on it and instead opted to sit on a stool provided in the living room for the duration of my stay. The ironing board provided was also heavily stained; I could not use it.
In the bedroom, I was also met with stained sheets. After contacting Willie, he asked me to send photos. After reviewing, he apologized and sent a kind woman to change the sheets, but I had to head across town back to the flat to meet her and let her in. While inconvenienced, I did appreciate that Willie was responsive and dealt with the issue promptly.
My first morning in the apartment, I was awoken by a very loud radio playing from an upstairs neighbor, so loud that I thought the noise was initially coming from inside the apartment. After an hour, I finally asked Willie to contact the neighbor and the noise eventually stopped.
While the bathroom is small, the actual issue is that its current condition is not reflected in the photos provided in the listing: the shower tiles on the wall and floor are moldy and cracked; there are cobwebs hanging from the ceiling; there was a used toilet roll in the holder; there was nowhere to hold your toiletries in the shower, etc.
The flat is just one of inconvenience; you wouldn’t be wrong to expect a place in better shape at the price point you’d be paying. Just some care to properly and deeply clean the flat between stays and provide updated photos would have helped tremendously in managing the expectations of guests.