Let me start off by saying Gordana herself was very kind and super helpful. Certain things were out of her control, we stayed for 5 days. For two days we had issues with the water to shower, either it was freezing or boiling, which you can imagine how annoying that it. Gordana was able to have someone come over and fix it by day 3. Then there was a leak in the kitchen, that was also fixed right away. Other than those few issues the flat itself is beautiful, in a great location, and very clean