Well appointed, clean, newly renovated flat. Looks exactly like it does in the photos. Check-in was easy via lock box and makes it convenient for those who might need to check in at odd hours. Beatrix was quite responsive when booking, but there was no contact after booking (not a complaint just something to be aware of). A couple things to note - the flat is nice but small. I wouldn't recommend more than two people staying there. The sleeping area is in a loft, which is nice for space and has good storage, but is a bit warm and stuffy. There are two TVs, which is really great, but no live broadcast TV channels. I figured out BBC iPlayer and you can also use your Netflix or Amazon Prime. Finally, the little patio is quite nice, but it is also available to the flat next door. I didn't realize that until I heard someone when I had the door open :).