Onyi was a wonderful hostess! She thought of special little touches, took us to the tube station when she was able to do so, and even gave me extra coffee packets that I really loved! She was awesome! The place is very cute and an incredible value! The only area in which we could recommend improvement would be to better control the litterbox smell. I know she changed the litter because I saw her do it, but I still smelled it. It was not in our room, however, so it was just in the common spaces. Easy to get to airport and she called us a cab on the last day! She was great!