Stefano has friendly, prompt communication and his property is well located. We had an issue with the motion-activated lighting in the restrooms and he promptly sent an electrician to address. His restaurant below is absolutely delicious - we ordered take away from there twice. Street noise at night in the bedrooms, but we travel with earplugs so it was not an issue. Plus, you are on a well-traveled street in London, so no surprise there. Some confusion with unidentified kitchen switches, but we eventually figured it out. Nice that the living area is a floor below the sleeping areas so as to not disturb someone who wants to rest. Comfortable beds that were not too soft. Easy grocery access - you can see the Tesco out the window.