Great location and communication but few issues with apartment. Right next to Hyde park and Bayswater so loads of great cafes and restaurants near by. Etsh was great responding on time and allowed me to check in a few hours early which I was very grateful for. The freezer didn’t work in the flat and leaked into the fridge, there were no tea towels or basics for the kitchen which would help. Also no soap for washing machine and no extra bin bags. The shower flooded the bathroom when used and there were a few doors or draws missing from furniture which made the place feel quite run down. You could hear a lot from the rooms above but when the noise got too much from the neighbours Etsh was quick to respond.