We stayed in the loft room which is super spacious, airy and very comfortable. It is decorated in a style that really promotes a relaxing atmosphere. The en-suite is modern and luxurious. Catherine and her family were welcoming but not at all intrusive and we felt totally at ease. The accommodation is conveniently located to all the shops and restaurants in Richmond which we had fun exploring. We were attending Twickenham Stadium on Saturday and were happy to find out the bus goes from just down the road all the way to the stadium.