Travelers Be Aware: The Mayfair House is NOT an AirBnB. It is a full blown hotel advertising on AirBnB. This is not someones cute and gorgeous Mayfair flat. It is a hotel. We thought it was someones amazing flat. In addition, when we arrived (tired from the flight) and went to take a nap, I pulled back the duvet and there was someone else's dark hairs on the pillows and sheets. Luckily, because it is a hotel, housekeeping came and changed the sheets and bedclothes. There is also mold at the bottom of the shower curtain and the couch had food stains on it. All trim paint was chipped giving it a used/worn feel. The kitchen has some dishes - but just enough to cook snack (grilled cheese, soup, etc) as it is not actually someone's kitchen. Remotes didn't work as they needed batteries. One window was open and neither my daughter or I were strong enough to get it closed and locked. We were on the first floor with trash cans ini the alley out back so someone could climb on those and in to the room, so we needed it locked. Luckily, a maintenance man could come and fix it quite quickly and he was a very very nice man. Housekeeping is quite careless. My daughter had set her Airpods on her pillow one morning. Housekeeping came one day mid-way through our our visit and they took up the bedding and accidentally took an Airpod. We found the other on the floor. I asked and management would not adjust our bill for this. We also left some shopping bags from shoes/boots we bought in the front hall. The bags had the receipt, shoe boxes and sleeper bags in them. Housekeeping took it all and threw it away. Management offered to try and get us new sleeper bags, but with out the receipt we could not even get Dior to give us replacement bags. The water in the shower has a faulty regulator valve. So water rotates between really hot for a second, then cold, then back again. The location is amazing. Very convenient to so many incredible sights, architecture, restaurants and shopping. Lastly, they charged a $300 Security Deposit and a Cleaning Fee to my credit card. So they are playing the AirBnB side of this. When I checked out I asked when I would get my deposit back as we left the room in perfect condition. No damage. No mess. I took photos. The man at the desk said 1-2 weeks. This is just wrong. And here today, 13 days after check out I have still not received a refund. Although on July 5th they charged me another 1 cent to my card (??). My guess, is they are waiting to see the review that I write. Bad review, I don't get my deposit back. And still, here I am giving a truthful review and warning to travelers. Why? Because this was an important vacation for my daughter and I. They write a description of the "flat" on AirBnB like it is someone's dear/loved London residence. And that is not the case. And I don't want another Mother/Daughter, friends, whomever to have the same disappointing experience.