Stefan was great with communication. We enjoyed the multi level apartment and spectacular rooftop view of London. The location is super convenient to grocery shopping for eating at home(crisps, fruit, beer, wine, tea & crumpets etc... Paul's bakery (chocolate croissants & sandwiches-yum), local pub and near a tube stop to hop on to see the sights. There are several games and a good selection of dvds in the house, if you choose to have a night in. We enjoyed the well equipped kitchen for making our own breakfast in the morning and snacks at night. Our winter trip to London was fun and I imagine staying here in warmer months and taking better advantage of the deck would be lovely!