Kai and Whitney are very welcoming, accommodating, and flexible. They are very considerate of all guests and want to ensure everyone feels welcomed and safe. For me and my friends who are students or young proffesionals, the place is very affordable, a rare catch for London, especially when it's situated in Zone 2 and only a 18min commute into central London (so good positioning too). The room we stayed in has a nice garden porch and is very quiet and calm.