Avoid this apartment. The absolute worse AirBnb experience I have ever had. We stayed on the top floor of a building that was supposed to have air conditioning. We stayed in London during the recent heat wave. On our second night the air conditioner stopped working. I reached out to the host at 8am on Sunday morning. The host ignored my request and messages asking to have someone look at it…it was almost 100 degrees in London at the time. The apartment is in the top floor/attic of the building. It was actually unhealthy due to heat in the apartment. I got Airbnb involved, let them listen to the broken motor to the AC, sent them a video and then they tried to reach the host but the host did not respond the them either. Finally around 8:30pm, the hosts brother came to look at the air conditioner and didn’t know how to fix it, he said he would let the host know and she would be in contact with me. That was all the communication from the host about the air conditioner until now. I just got a damage claim from the host with a picture of a damaged tube. When the hosts brother was in the apartment, the tube wasn’t damaged. This tube was perfectly fine when I left the apartment. She or someone she knows did this damage and she’s trying to scam me to pay. This is the type of host that Airbnb needs to get rid of. Do yourself a favor and avoid this place at all costs. This host will ruin your vacation