Worst experience in my life, never tell me in advance that I will need to go and collect the key which is 10 minutes walk away. Then the key didn’t work. I am travelling with a young kids and luggage and I have to leave them behind running up and down for the key. After the key didn’t work, they start to ask me for more money so that they can send someone to open the door for me. What a scammer. I am so tired and then they promised they will cancel it and give me a full refund after I return the key. After I returned the key which is 10minutes walk again and back 10minutes to pick up my daughter, they say I have to cancel myself and there will be no full refund. I got cheated more than 50% of the fees which is Close to SGD 2000, I don’t understand why this kind of scammer are allow to work on Airbnb. Stay away for those scammer !