I was amazed with the courtesy and thoughtfulness of Emma. Coming from USA, she help cater a few specific touches to my check in limitations, as well as had a number of thoughtful specifics such as my own toilet paper roll and towel. She is kind and helpful, she was also great for the quick moments of conversation i shared with her when checking in or via the app. The location is so perfect though too! right next to the main train lines! would come back!