Kian’s flat is a safe and secure building within the business district just outside of the inner city. It’s a 15 minute walk from almost anything, or just a tube away. Unfortunately you’re greeted by a not so welcoming desk attendant.
Kian’s flat is organized and clean, presenting itself just as the pictures do. Although we enjoyed the flat itself and the location, we had to end our stay short. The bathroom attached to the double room was almost unusable. The double bed was as firm as the floor. When we peeled back the sheet to see what we were sleeping on we discovered an old mattress that was covered with unsightly and unsanitary brown stains. This concluded our stay.
As for Kian, he was nothing but understanding. He realized we were happy as his guests and had no problem approving to end our stay shorter than booked and refunding us for the nights we did not stay. Once Kian replaces the mattress with one that is sanitary, and a functional shower, the flat would be a recommended stay.
Airbnb was also very helpful throughout the process and their customer service case manager “Joe” made good on the situation.