When we got to London, we arrived a few hours before check-in, we figured we wouldn’t be able to check-in as early as we arrived, but thankfully, we were able to drop our luggage off and leave it with the employers until we returned around 2pm and were able to do an hour early check-in! That was very convenient and we appreciated that! However, when we got to our room we were instantly disappointed with our stay. We first checked out the bedroom and grabbed the towels set out for us to use. Eager to shower, we unrolled the towels to find stains on them. Yellow & brown stains. Not only did they have stains but also clumps of long dark hair. We were disgusted and instantly tossed them to the side. We then checked out the bathroom where we were further disgusted by the cleanliness of the shower and toilet. The toilet had noticeable stains around the rim and the shower had MANY small black hairs covering the floor and walls of the shower. We had to do extra cleaning for a room that charges a cleaning fee & should’ve have been in better condition when we arrived. The floor had debris and small trash all over it and, once again, hair. We saw the other reviews and were aware of the room having no A/C and the heat that would come with the room, however, we weren’t prepared for how uncomfortably hot the room would be. The window doesn’t open all the way, which we understand considering how high up we were, however the heat did make it difficult to get some sleep some nights. The employees in the lobby when we first arrived were fantastic, however, when we spoke to the receptionist about getting new towels because they were filthy, we felt a bit of judgment come off of the receptionist we spoke to. I don’t believe that was their intention, however, it did make it difficult to further bring to their attention any other problems and/or concerns we had. Finally, we just felt poorly set up going into our room. We were left with one half used roll of toilet paper going into our room, we had only one trash bag to get us through our stay & had no way of getting more. Overall, I would say our stay was very poor/bad. The room, overall, felt dirty and poorly prepared. And for the fees & cost of this stay, I don’t think it was worth it. If these things don’t bother you, then this is a stable place to stay for a few nights. My pros, good location and accurate photos.