The room is just a room as the listing states - pretty bare bones, a bed and a washroom and additional bunk bed for kids. Amazing location in London! Bed was really comfortable too!
I guess the property doesn’t allow Airbnb guests - so the owner(?) got angry at us as we left when we confirmed to a worker that was in the building and saw us leave the apartment that we stayed there.
Rating is mostly related to poor communication- I don’t appreciate being yelled at in front my kids as I leave a vacation rental. Would have been happy to handle the incident differently had we been warned in advance that this was sensitive for them.