So much went wrong with this rental. Prior to arriving I was asked for an approximate time that we would be arriving. Our check in time was 2pm and we expected to arrive close to that time and said so. I got a response that it would be okay to check in earlier since no one had the apartment booked that day. Once we arrived shortly after 2pm, along with some minor difficulty locating the place we found used towels in the shower. Looking around further we noticed the trash hadn't been taken out, which had lead to fruit flies, and a nasty stench in the kitchen. I reached out to the host immediately, while also taking out the trash and starting to wash the linens since we weren't sure if the issue would be resolved swiftly. Thankfully I heard back from the host about 2 hours later who was apologetic and claimed a scheduling issue had occurred. From there a cleaner came by and got the place clean while we were out exploring the city. If that had been the end of the problems this review likely never would have been posted. But after some more exploring the next day we returned and tried to get into the apartment. The lock initially lit up like it has the previous day, but after the first few digits were entered the light on the lock went out and stopped responding. So on only our second day at the apartment we're once again waiting for the host to respond in order to resolve the issue. After over 2 hours waiting we were provided a code to a lockbox that allowed access to a utility room with physical keys for the smart lock, and we were finally in. The lock continued to malfunction throughout the stay but at least we had another way in. Other annoyances we encountered during our stay was the lack of kitchen towels or oven mitts, which made cooking in the apartment difficult. There were no hand towels in the bathrooms, the ironing board was also broken with one leg missing, we were able to make it work by putting it on top of the table, but the cover and iron were both so dirty they stained our clothes. Aside from all of those issues the location was great and we were able to make the best of our stay.