By far the most miserable Airbnb experience we've had yet - and we're avid Airbnb travellers as well as hosts. A shockingly bad check-in experience included 2 hours of phone calls on the train to London to decipher a broken link on the 'host's' side (this is not a private host but a company called Sonder btw - not clear when booking or we wouldn't have bothered). We were encouraged to take a refund rather than Sonder trying to resolve their tech issue at their side. Eventually, after much pleading, they got a tech person to sort the link and we were eventually sent check in details.
Upon arriving we were greeted with a filthy, stinking entrance way and narrow staircase which had us believe we were on the way to an illegal bedsit. Strange characters occasionally appeared in the hallway outside the room door, looking unkempt and bizarre. The room was tiny, air-con non-existent and the road the noisiest place imaginable. Couple this with the video door buzzer constantly buzzing with weird characters asking to get in and saying they have 'packages' for us.
Four full days of sweating, woken to screams, fights, revving engines and the loudest music imaginable from outside cars as well as no sleep were rounded off beautifully by a prostitute outside our door trying to access the room beside us on the last night.
We couldn't get out of the place faster. An absolutely soul destroying experience - could not wait to leave. 0/10 do not recommend.