Absolutely shocking check-in and check-out experiences. They gave me the wrong wifi code and proceeded for 1 hour to say it was my fault and I hadn't entered it correctly, all while I whilst I was meant to be on a video call for work. (turned out they'd given the wrong code).
Check-out was even worse. I left an attachment on the keys and have been trying to get it back for over 2 weeks with a response every 3-5 days from them. They've just informed me they're happy to send someone round to pick it up for £30 for me, despite having already had at least one clean happen since I moved out.
The bedroom is much smaller than it looks in the photos. You have to shuffle against the wall to get into bed.