This home truly lives up to its reputation as a charming place to stay. The host has incredible attention to detail, and I found her super responsive to my emails. Although I had no issues, I did observe how quick she was to respond to our neighbor upstairs when the front door lock gave her trouble--it was a matter of minutes when they showed up to fix the door. The Airbnb is beautiful and charming and it made our trip that much more special. I certainly felt I was in great hands. I look forward to returning to London and for another stay at this charming Airbnb.