We were greeted in person by Hannah on our arrival - good to have this personal contact at the outset as this does not always happen. She then gave us a comprehensive 'tour' of the apartment & provided us with all the information we needed. The location of the apartment & its environment were spot on - it is quiet despite being in a block & benefits from being at one end on a corner site. Having onsite parking was a real bonus as we always seem to travel with stacks of 'stuff'! Internally, the apartment fittings & facilities were as described & very comprehensive. The double bed was firm & very comfortable - when away, we rate a good night's sleep very highly so top marks here! Would definitely use Hanna's apartment again.