Excellent communication from Nicola and team. The Check-in was smooth, and the location is great near Earl's Court.
Very bright multi-level unit, with lots of space - living room, dining room, outdoor terrace. Bedrooms and bathrooms on the first level, with the living/dining/kitchen and terrace on the second level.
Unit is near a main road, but the noise didn't trouble us, even with windows open at night.
Note: The unit is up a flight of stairs (25 steps to the door, plus another 15 steps inside the unit to get to the first floor), so carrying heavy luggage / stroller up/down may be a concern for some. We managed just fine with a toddler and 2 heavy suitcases.
Unit came equipped with essentials (towels, sheets, kitchen pots/pans/place and all required items) - and Wifi was fast and reliable. Would recommend!