Nice & cosy place to stay! Carol was prompt in replying to my messages and check-in was smooth. The housekeeper was already waiting for us at the apartment.
Everything was working well in the apartment (water heater, washing machine, microwave oven etc) except for the heaters in the rooms, the wardrobe door in Bedroom 1 and WiFI was inaccessible in the Bedroom 1 too as it was further from the living/ kitchen area where the WiFI box is located. There is a broken window at the living area too. Apartment is not as bright as shown in the picture, probably due to the gloomy weather during our stay period. However, it was not much of an issue for us to raise it to Carol during our stay.
Accessibility: Within 5 -10 mins walk to Vauxhall Tube station which is great as it is direct line from King’s Cross. Also, buses available near the apartment goes to most of the places we went. There is a huge supermarket within 10 mins walk too (near Nine Elms station). There is no lift at the apartment so if you have big heavy luggages, it may be a bit of an issue.
Suggestion for improvement:
1) To remove cooking utensils that are not in good condition.
2) To check on furniture & fixtures condition prior to guests’ arrival - as mentioned, sliding door of wardrobe in Bedroom 1 was not working, one of the window at the living area is broken and heater in bedrooms.
3) More detailed information on aspects such as if washing detergents are available for dish-washing and clothes washing so guests can prepare and pack for the trip instead of having to purchase a whole new pack as it can be a waste if guests are staying for a few days only. Detergents found during our stay have passed the recommended usable date.
4) As mentioned in past reviews, there is an unpleasant smell at times along the hallway and the view of Bedroom 1 is an under-maintained backyard. Not sure if anything can be done but it will definitely help provide a better stay if these are rectified.
5) More lightings (maybe white lights) in bedroom for winter time as it can be quite dark.
Overall, we had a great stay! And would recommend for its great value and accessibility to public transport. Thank you Raul & Carol!