Was met at the apartment by the lady who prepares and cleans it. She was very pleasant and explained where everything was. The apartment looks as shown in the photographs and is in an ideal position, only 5 mins walk from Paddington Station and 10 mins walk down to Bayswater Rd/Hyde Park where you can catch buses into the city etc. Everything you need is provided and we had a wonderful stay. Would certainly stay again.
Written instructions for the heating might be helpful, as we couldn't work it out - just left it on timer, but it was a bit chilly sometimes - being from Australia we felt the cold a bit.
If anything - the shower could do with some TLC and some new pillows would definitely be beneficial, otherwise, absolutely wonderful stay.