We stayed at Max and Billie’s for a night and we would totally come back! I was in touch with Billie a lot, great communication and always got quick responses!! We loved the location!! There was a great bakery right at the corner, Paul Rhodes Bakery! And Portobello Market along with a lot of shopping and restaurants are only 5-10 minute walk!! We LOVED the new check in process, the Klevio app. Sooo easy to just swipe to open the front door and apartment door!!! We had no problems whatsoever and they explain the steps/process very clearly! Hope we can come back next time we are in London!! :)