Very nice and helpful hosters, flexible with the hours and every need you may have. The house might be far from the center of London but the underground is in fact 3 minutes walking distance from the house. The location was not a problem at all. The house is located in a beautiful town. Next to the underground station is a supermarket and other stores where you can buy anything you need. We are a family of 4 and the house was very confortable. We recommed this!