After reading the reviews I was not sure exactly what to expect. This flat was one of the few nicer ones remaining in the short time I booked the trip. I guess we lucked out! The location could not be better, it was in a beautiful, upscale neighborhood, within walking distance to many of the sights we wanted to see while in London. It was also an easy commute, with Victoria station nearby, and cabs at every corner. The space itself was decorated with some fun British theme items that gave character to the rooms. The flat was larger then we expected (based on reviews) and was very comfortable and nicely laid out (for a family of 4, two adults, two teenage boys). The host was very helpful in providing logistical accommodations upon our arrival and very attentive. We packed fairly light so the stair flight was a nonissue. With the two bathrooms, toiletries provided, small incidentals to basics you'd need in the kitchen to whip up breakfast, etc. made it so easy, as we were on the go for a week filled with tours and sights. All in all we could not have made a better pick, it was perfect! Thank you!