Nigel made the whole process of renting his flat as easy and straight forward as could have been possible. He was quick to respond to the initial booking request and quickly followed up to all the questions we had prior to booking. He personally met us on arrival at the flat and took time to explain everything we needed to know about the flat, the local area and options for travelling in to central London. By the time he left we felt perfectly at home. The flat was ideal for our requirements, clean, modern, very well maintained and in a very nice residential street. As a family of two adults and three children I was concerned that the flat would not be big enough for us but it was a perfect size for us. This was our first rental via Airbnb so have no direct comparison to make but I can't fault anything about the flat or think of any negative feedback. We walked to Caledonian Road tube station each morning to get the Picadilly line in to central London and could get to Covent Garden within 30 minutes of leaving the flat and that was a four year old in tow who doesn't walk that fast! On leaving Nigel was super flexible in giving us the options of leaving early or late, allowing us to leave bags in the flat until the end of the day or dropping the keys off as we left. All in all we had a perfect stay and would love to rent the flat again, we are already planning a return trip in the summer.