Rob was an excellent host. He was communicative throughout the entire process. As our trip approached Rob contacted us to confirm all our arrival information so that he could meet us. When we arrived Rob was there to show us around and provided us with an awesome welcome to london packet with maps and brochures for all the tourist destinations and food around the flat. He was an amazing host and the location could not be beat. 5-10 minute walk from three tub stops (including Waterloo which took us everywhere we needed to go).