**Worst ever Airbnb experience!** It doesn't give me any pleasure to leave a bad review but I think other guests should be warned...
Zuzana's place doesn't have a lockbox so keys have to be collected in person. Zuzana wasn't available when I was due to arrive at 6:45pm, so she gave me a number to contact her room-mate so he could give me keys. The phone number she gave me was out-of-service! It was dark, the location is not good, it was freezing cold, I was a solo female traveller with a suitcase, and I had no way of getting into the room I'd paid for. I texted Zuzana so she'd know what was happening, and then I called her; it connected and rang, but she hung up the phone on me! I tried 8 times and she hung up every time. Appalling.
It took her 15 minutes to finally respond to me - the number she then gave me was completely different, not as if she'd typed a single number wrong... By this time I'd been harassed and intimidated by a group of guys dealing drugs on the street. It could have been MUCH worse.
I was put in a very unsafe situation by this host because they can't get the fundamental basics right. AVOID.
[When I finally got in to the apartment, it was not great. The door to the bedroom had a lock but I wasn't given a key for it - so felt unsafe all night, not knowing who else was in the apartment with me. More minor but also bad: the bed sheets weren't ironed so it wasn't possible to tell if they'd been slept in; the kitchen sink was full of dirty dishes and kitchen bin was overflowing; there was no hairdryer so I left in the morning into -2 degrees C with wet hair.]
Bottom line: Stay elsewhere.