An apartment with holes in the walls, nails sticking out, broken tiles, completely inconsistent with the description. To our great regret, our vacation was partially ruined, brought a lot of inconvenience and stress.
I hope that my review will be really useful to people who want to book this apartment, but have not yet visited it. Once I was among you and read old reviews that were so perfect ... How is this possible - to be honest, I don’t know, so I’ll write down the details below, including the real facts that we had to face:
We booked Sam's lodging in advance, since good options are sorted out right away, also during the holidays. We were hoping to have a holiday break and have a great holiday in London. Among several apartments, they chose the best - Sam's apartment. We looked at the photos (the apartment looks really good), read the description (the description of the apartment is great) and also read the reviews (and they are good too), so we decided it was perfect for us and booked Sam's apartment.
Upon arrival, we had to trudge with bags for about 5 minutes to the store to pick up the keys for the apartment, and then back. The stay was very bad, but it doesn't compare to the following cons:
-The apartment does not match the description and photo. The photo shows a cozy, tidy, clean and really beautiful apartment. In reality, they are protruding nails on almost every wall, holes and cracks in the walls, mold in the bathroom, black old cobwebs, chips on tiles, black marks on white walls, and much more. The apartment has two windows and it seems they haven't been washed for several years, they are so dirty that you just don't want to use them. The plumbing fixtures (faucet and shower) are perfectly washed in the photo, but they have already become covered with a brown layer in real life due to the fact that they have not been washed for several years.
-Very noisy bedroom. To be honest, it is simply impossible to sleep there, because at night you can hear every passing car. We could not open the windows in any way to ventilate the bedroom, so we had to sleep in a stuffy atmosphere, to be more precise, I hardly slept at all, I just could not do it normally. The description of the apartment says that it is located on a "quiet road".
- There is very little light in the apartment. In the studio with a living room and a kitchen, there are only two bulbs that barely illuminate the apartment at late hours of the day. The light in the hallway simply does not exist, it does not exist, it seems Sam assumed that we should see in the dark. My girlfriend has poor eyesight and she is absolutely forbidden to be in such lighting. Again, the description of the apartment read: "Bright, comfortable and clean apartment from London Fields".
- Some of the places we could use are occupied by Sam's stuff. For your availability, one wardrobe, which was 70% full of Sam's things, and a wardrobe with small drawers. The refrigerator in the apartment was half full of Sam's groceries. The kitchen cupboards were full of Sam's things.
I felt cheated. I paid a lot of money to just look after Sam's apartment and his belongings while he is on vacation.
We had to contact airbnb tech support to request a refund. We sent in all proof, including a photo, and received an almost full refund approval. Airbnb took our position, even though Sam resented it.
I book accommodation on airbnb very often. I have been able to visit many airbnb apartments and to be honest, this is the worst option that I have come across.
Sam provided us with many inconveniences - from half a ruined vacation, stress, wasted time solving these problems, to the fact that we were completely in a foreign country almost left without a roof over our heads
I spent a lot of time writing this review and really hope that it will be useful to at least someone.
All good travel and happy holidays!