The check in experience was great. The best part is that with Gary & Bianca's prompt communication and digital check in, you can walk in and out anytime without any restrictions. However, I thought the room was a little smaller than it actually looked in the pictures. We did not have space to properly set our 2 suitcases and it was a little struggle if there is not space for your luggage. but if you are travelling light, highly recommend going with them