Nicola was very responsive with my questions before our travels.. It was great to have a self check in, especially traveling internationally and not knowing an exact arrival time. It was a convenient location as far as having the East Street Market right there as well as a convenient grocery market. One thing that could have been explained better is the physical address posted and the actual building are quite different. We were lucky to have a photo. Also, easy to hear neighbors late into the night. We had a great stay and our family of four were quite cozy.