Thomas was very communicative and even offered to meet us at the train station, which was very kind and unnecessary as the house was not difficult to find. we had difficulty communicating because my telephone wasn't working, but we managed to send a couple of emails back and forth and he opened the gate at our ring. the apartment is as stated: new, clean, commodious and comfortable, with everything you need. the apartment is above the garage (not used for car storage), just to the side of Thomas' house, all behind a cool sliding gate. the property backs onto a beautiful park and it is full of birds who greeted us in the morning. while i had thought that the property had wifi, i was mistaken; Thomas nonetheless tried to help us with that and we managed to get on from time to time. the town of Morden, and the tube station is a 10 minute (or less) walk from the property and gets you into central London in 35 comfortable minutes. the only downside is that it is just a bit too far to return to during a day in the city, but that was not a problem for us. Thomas and his wife are obviously interested in making everyone's stay a happy one and ours certainly was.