I thoroughly enjoyed my stay! I stayed on the sixth floor, having previously stayed on the sixteenth. The higher floor was a better layout, felt larger and more spacious, and it was a little cleaner (July 2020 vs August 2020).
The lifts were busy and there's only two. I could see this being a problem if capacity increases before number of people in the lift! It wasn't a huge detractor and I only had to run down the stairs once!