We are a couple age 50+, and we wanted a spacious apartment in the lovely quiet Hampstead. We found the flat charming and pleasant, with a beautiful Victorian window in the living room, in a good location, 5 min to the undergrond station, and 1 min for a bus station.
Unfortunately, on the first evening, we found the heating is not working (in a cold February nights), and no hot water in the shower either. Just an endless dripping annoying tap, and flooding bathroom sink with a bad smell. That was our welcoming to the apartment, that continued to a accompany us throughout our stay all week!
After we turned to support, and wait to the engineer, who fix the problems, which lasted 3 hours, and came back...After the 3rd time the problems back the engineer said in this case the boiler shoul be replaced to a new one. At this point we felt exhausted and disappointed and just waiting to finish our week stay in this apartment.
This is not our first time with airbnb apartments around the world, and we are always been pleased!