Jon made us feel welcomed before we arrived in London. Since he wasn't going to be around to drop off the keys, he had to make other arrangements to transfer them to us. The whole process was smooth and we didn't have to spend any time waiting to get inside the door. The apartment was spacious and lightly furnished with large windows everywhere (picturesque view of London every morning, gorgeous!) The area's quiet and it felt like we're the only ones in the building sometimes. It's only a block away from the nearest underground station and a couple of minutes walk from a breakfast/quick meal place. We absolutely loved our stay. Although we didn't get to meet Jon, we'd definitely want to stay here again.