Pm is a host that repects your privacy but does respond rather timely to requests and issues. The apartment is good value for the price and located in a very convenient spot. Not everyone will think highly of Elephant and Castle but we think it is quite lively and actually safe enough. The apartment can be easily improved with better blinds and curtains, and nicer pillows too. The kitchen hob was not working during our stay and we also think kitchen utensils should be replaced to make cooking easy without problems. Overall, we think it was fair value given London's expensive rental everywhere but apartment can be easily improved with limited expenses.