I enjoyed staying at this flat: great location, 3 minutes away from Earl's Court entrance on Warwick Rd, Tesco, Boots and restaurants all within walking distance, great view of the private gardens, comfy beds but small for double beds , the flat is very cosy and clean. Brenda was there for the check in. She was very friendly and helpful , the flat on the second floor (there is no elevator so you have to carry your luggage up several stairs). The check in process was very easy and straightforward. In general, Carolina and Brenda were very helpful, responsive and understanding of our needs we had an evening flight so they accepted our luggage until 3 pm after the check out time , Thanks for a great experience .