I booked this place so that my pregnant partner would be comfortable at home why I worked in London for a month and a half. It was expensive but very worth it - amazing location, big windows, natural light...we loved it. It is a shame we did not get to have hot water (only lukewarm) until we were 5 days away from leaving the flat and the dishwasher never worked. Lucia uses Airlock to manage all communications and they were not great - replies to emails, yes, actions, only when I asked for a discount. But leaving this aside the flat was terrific and we were happy there.