The room was so small i can’t understand how it is called an apartment . i have never stayed somewhere which doesn’t have heating there was no thermostat to control the heating so the radiator was there for show and the bathroom if you can call it that was so small, the shower i could barely fit in and the staff were unhelpful and rude and the walls were filthy. housekeeping woke us up 3 times even though we had a late checkout very unprofessional, paid a lot of money for something that ruined my weekend stay in london with my partner. couldn’t use the spa facilities either and was offered drinks vouchers to compensate but they were for only wine and beer which we don’t drink. do not stay here you will regret it