Anna was an excellent host. What stands out is how quickly she replies to every query - always available on WhatsApp and responding within a few minutes. She has a great team - Stela and Ken which assisted us with anything - from welcoming us in the apartment to providing an HDMI cable that we asked for. The apartment is wonderful and located close to the underground, a large supermarket, everything you need, in the beautiful neighborhood of Hampstead. Highly recommended!