I was in London for the first time & I had a great experience. It was great communication and I felt safe and cared about. Went over and beyond to make sure we were okay and that we didn’t need anything. The neighborhood speaks for itself as it is indeed beautiful and very quiet and safe. I would definitely stay here 10/10 times as its a very nice and well kept place & shines in every aspect. I was really pleased with the place & even more pleased with the pleasant communication and service!