Nice room and shower, but the floor was quite dusty and the building smelled like smoke. There were no kitchen facilities but tea and coffee are provided with a kettle. The receptionist was very helpful in terms of checking in and out, although instructions given in advance were unclear.
The TV was much smaller than I expected and there were no batteries in the remote, which I realised after 5pm so the reception was closed. I called the 24 hour line but all they suggested was travelling to the Hyde Park or Bayswater branches to get batteries. I didn’t do that of course, but then I realised the TV had a button I could use to control it, but this was really tedious and ruined the experience a bit. Also the check out time is stated as 12pm, but once we arrived we were told it was 11am.
I‘be been to other Nox Hotels before and find that this one wasn’t as great, but overall Nox are a great company to stay with.