Mary Ann was there to meet us when we got out of our car and gave us a warm welcome. She took us down the stairs and showed us around the flat, and we instantly felt right at home. We stayed at Mary Ann's flat for 2 weeks in August. Everything was clean and just as shown in the on-line photos. Although it is a basement flat, there was plenty of natural light. It was a perfect location for visiting London, and we hope to return one day.