This isn’t a genuine listing.
Arrived at 7pm to meet an agent who couldn’t find key. At about 8pm he tried to move us to another property ... just 10m away. I said no and so he said there was nothing else he could do.
Host who had been communicative up until that point stopped replying to messages.
I contacted AirBnB and they said that host offered to get us another flat in same building. They sent link - to exactly the same listing with different code. Looked suspicious but I said ok as was stuck. Again the agent made excuses for second listing - that we would have to move 10m away.
Cancelled booking by 11pm and had to start looking last minute for alternatives. AirBnB were nice but weren’t useful at all - were recommending hotels the other side of London from a Call center in Antigua. No attempt to really resolve the issue.
Ended up in shabby hotel in Marble Arch. And then had to find alternative last minute hotel in London for remainder of week stay.
To compound problem I had booked this for my girlfriends 30th birthday- and was sorting out hotels instead of celebrating with her.
Don’t book this - it’s not genuine listing. It’s a scam where agent tries to move you to another cheaper listing. And if you get one of these scammers AirBnB don’t do much to help. They cancel your booking, refund you, and then you’re on your own looking for last minute hotels. It’s a big hole in their system that’s being exploited and they don’t have a solution for yet.