Carmen was extremely kind and accommodating; even when I found my mattress on the soft-side, she suggested we switch with a new mattress from the other room, that made a lot of difference in my sleep.
The house is in a good location close to amenities, parks and the tube; although it is not close to the city centre, it's more of a relaxed area in zone 4/5.
Bedroom is small, but for a few days it's good value for money, bathroom, kitchen, living room and such are very nice and quite decorated.