This was my first Airbnb experience and Laura made it a great one! She was very friendly and welcoming when I arrived, and she gave me great advice for navigating London's public transit. With our schedules, unfortunately that was the only time I saw her. But she always left the hall light on for me since I would get back from London late, which was very thoughtful. The room was just as described, the bed comfortable, and even though it was chilly those days and I usually run cold, I was warm and comfortable every night. Everything was very clean and tidy and I really appreciated the tea kettle in the room. A great experience for my first Airbnb stay! I would stay again in a heartbeat!