This was a beautiful flat in a quiet location. For us (even when dragging suitcases), accessing underground and overground stations was a fairly straightforward walk. We stayed here at the end of our London trip and were looking for somewhere quiet, with access to public transportation, cooking space, and easy/low-stress access to Heathrow.
We enjoyed all the natural light and how newly renovated the flat was. We liked that it was in a quiet neighborhood and we could pop back into central London whenever we wanted. The check-in/check-out was straightforward.
We had some initial issues with the fire alarm beeping and the tv not working. Susan was very responsive, coordinated with us to have someone come and fix it, and continued to check in with us throughout our stay to ensure the issues were resolved.
Overall, we were sad to leave and would stay here again.