The location was beyond amazing! I went to university in London, and so I can there really isn't a more central location you could be at. Super close to Leicester Square and Trafalgar, and Covent Garden is about a 10 minute walk. Jenny was very easy to communicate with and understanding about our late check-in (we had a late night flight into London). The room was a little bigger than we expected (though still small), and overall it was a comfy and clean space that felt very homey. The only problem we encountered was something that broke in the pipes. It started before we got there, and we were asked to not use the toilets, shower, or sink after midnight. It wasn't too inconvenient, but I'd hope they fix the problem for the next guest.