Danielle was busy when we checked in but her husband gave us the tour and keys etc. They had tea, coffee and pastries etc laid on for breakfast in the morning and also surprisingly, a mini bar n the room with soft drinks and beer free of charge! TV, good towels and use of the sunny rear garden had we wished to use it and overall a very pleasant experience. It was handy enough for Wimbledon, bus just up the road. The area was fine and we had no issues at all staying there.