Below expectations, company sent wrong address, we went to address, unpacked, then told they had us in wrong room, had to move to another building. New flat was dirty, old underwear and food left behind as well as broken shower and toilet, we locked ourselves out of room and company did answer and had to get locksmith out in the middle of the night, they had to change the entire lock as the company did not have a spare, Synth then gave us a bill for half which was $300. They do communicate but there is no customer services. Be prepared to have to ask for someone to come in to clean, never lock yourself out because they have no back up system, their housekeeper is lovely. Management needs to SERIOUSLY upgrade their customer service. We will not use this company again.