We never saw inside
Laura instructions said she would be there to meet us, was not home, when contacted the person running the account is not Laura and does not live there and could not get hold of Laura
Waited nearly 2 hours at the door at night before having to leave to find other accommodation
The had a key lock at the door they could have used and told us the combination but did not use it.
When messaging the person she tried to blame us and said we should have told them when we where to arrive, i responded with you knew what day we where coming and if you planned on not being at the home then you should of messaged us and asked