Truly lovely hosts. So responsive and helpful and genuinely want to make your stay as good as possible. This is a nice space as well, newly renovated. It really does feel more like a hotel room than a shared house (which is a huge plus for me); there are shared bathrooms (though I never encountered anyone in one) and a nice shared kitchen (same), but there is no shared common area where you feel pressured to be social with complete strangers.
My ONLY quibble, and it's not the hosts' fault at all: The doors slam REALLY loudly, because of the London fire-code-ordered hinges that automatically close them. Same thing happens in hotels here. It's not an issue when your neighbor is considerate and realizes that slamming doors a dozen times in 20 minutes before 9 a.m. is incredibly rude — and who then takes the extra five seconds to gently close it. It is an issue if you have neighbors who could not care less about anyone but themselves.
But! Don't let that stop you from staying here; it's a great location hosted by wonderful people.