Check in time was changed by the company from 3PM to 5PM a day prior to our check in with no clarity on if/when we could get early check in. We then struggled to check in with the key on arrival, on calling Jason he told us that the key was not working, (which should have been fixed prior to our arrival) and we would have to wait for someone to enter the building so that we could enter with them. Most locks in the house not working, door knobs falling apart. Had to message Jason to get it fixed, and he was proactive about the same. Water was either cold or scalding with no water pressure. Heater knobs were broken with none of the heaters actually working, just the heater was warm. Tiles in the kitchen were broken and hurt us multiple times during our stay. The apartment is cute but needs maintenance for all these things. Also, it has two fridges and no dishwasher.