Our stay was wonderful. Gary was great to deal worth and even arranged for a car service from the airport. He always answered our questions immediately. If we needed something either he or his partner, Lain, were there for us. The apartment was just like the photos and had everything needed to get us started. The apartment is only about a 12 minute walk to the train station which gets you in to London Victoria Station in 15-20 minutes. There some good pubs in the area and a great Vietnamese restaurant also.