The suite did not look anywhere as nice as the images online. Instead of a nice spacious open plan, I received a narrow boxed off room. Also didn’t like the mirrors facing the top of the bed.
Check-in was fine. However I was charged more for the deposit than was started in the T&Cs. When I voiced this the person checking me in, she just dismissed it and carried on. Tried voicing it the next morning on check-out but both people on the desk didn’t understand!
The bathroom and bed were very well kept and clean, but the lounge area was grubby. The sofa smelled and there were stained on cutlery, cups and counter tops. Also has an issue with the air con, it was very noisy. I rang down to enquire about moving to another room but was told there were no more available.
Maintenance came up to sort out the air con issue after about 15-20mins, are were very helpful and friendly. Unfortunately that’s the only other nice thing I can say about this stay!
Overall would not recommend. Nothing was done to compensate for the poor quality and I’m still waiting on my deposit to be returned