This flat was probably like what the photos show from some years ago. But now it has its wear and tear. It is adequate, but extremely tight for four people. Also, no privacy, the door to the bedroom is glass. Cluttered up corners of things we didn't need to use. Extra IKEA items still in their packaging left about. (Not sure if we were to use them or not?) Not really enough towels for several days. The "rules book" is written with such hostility, it made me worried to stay there the whole time. (Also, weird that if there was a plumbing issue I would be the one needing to call the plumber?? A lock issue I would need to call the locksmith?? It's supposed to be a little vacation and someone else should look after that.)
I did speak with Anita, a manager of sorts I think, who was lovely, as was the cleaner, who was there when we dropped off the bags.
The location is close enough to a bus stop, but the walk at night to/from the tube was a bit terrifying. Gangs of people throwing bottles and yelling, for example.
Overall I would not stay there if I had children or if I wasn't used to trashy city life. We also rented another flat a few blocks away for other family members which was lovely and about the same price.