1. The distance from luton airport to this house is far more than 20mins' route as house description says, it took us almost 2 hours to get there.
2. Ann is very warm and helpful, but also has strong control willing to guests. She often comes into our room when we leave without permission (I forgot to close the windows for 2 times, this part is my problem). Also, she always asked me to put my personal staff to where she wanted, this really makes me uncomfortable because I have the right to dispose my staff and also this room.
3. It's not convenient to go to city center in London, we usually spent 1~2 hours to go to any of famous tourist attractions.
4. One day when my mom took shower at 23:15, Ann strongly asked me to stop her(My mom has done half way) and didn't allow her to continue, but there are no rules regulating we can't take shower at that time and I think it's not too late, and Ann always stays late.
5. The official time to check out is 10:00am, and I have confirmed this with Ann, but she knocked my door twice loudly and continuously at 8:00am and 8:30am last morning asking me to get up and told that I need to check out before 9:30. This is extremely rude and disturbing.
Finally, Ann always thinks others rude, but she also doesn't respect others and has the inclination of racial discrimination.
There are so many rules and requirements in this house, and little personal privacy, so not very recommend.