The house is 10 min walk from Kew Gardens station and is therefore quiet. Its rooms produce a sense of luxurious home rather than simple hotel rooms. I especially like the fairy decor in the girl's room.Beds are cozy and there are scented candles and fresh flowers in the room. There are various choices of tea and several treats all day round. Mary is really responsive and considerate. Although there are several stairs to the first floor, you can't beat the price! (there will be lovely dog and cat stroll around~)