We stayed there for 4 nights. The location is great. It is nearby Waitrose, bus stops, train station, Kensington Park. The Royal Albert Hall, V&A museum, Science museum are within walking distance. It could be loud at night from people on street.
The room is on the 3rd floor (If you come from countries that count ground floor as the first floor). There is no elevator and the stairs are steep. Be careful when walking up and down with big heavy luggage.
Host's office was open only between 13:30-16:00 on Sunday for key pick up and not fully operated. We were not informed of this until a day before our arrival. One of us arrived by early morning flight and the rest of us arrived after 16:00. This was an unexpected inconvenience to all of us. Would appreciate if host can clearly indicate this info so plan can be adjusted accordingly.
One of the toilets did not flush properly and we reported immediately. However, it didn't get fixed during our stay. The hot water did not work when we arrived and we had to wait for two hours to get it fixed. These issues should not have happened if the property was checked well in advance.