Our family loved Raf's place, especially the amazing views to the open wide park and the skyscrapers of London's city. Our children loved the park across the street where they played daily. My youngest son told me that this was his favorite memory of the holidays. The area is new so the building and facilities around such as the streets, parking, parks, shopping mall were cleaned and comfortable for today's lifestyle. The apartment was chic and very cleaned but if I have to make a downside comment is that the bed with the en-suit bathroom was too tight to fit two people. We did fit but a bit bumpy in the night time. Also, the closets were not suitable for long stays if you carry a suitcase. There were shelves under the bed to store just fine but I would have preferred shelves on a standing closet which were not available. One bedroom had no shelves at all so I had to leave the suitcases opened to take the clothes daily, especially because my children clothes are so tiny in size that need a shelf and not a hanger. It is not a big thing but in terms of comfort, the apartment needed a few things to be more practical. Other than that, it was very good. Raf was always attentive to our needs and presented a professional manner in the treatment towards us. Also, note that it takes almost 1 hour of driving to reach London city center or downtown (traffic) and that was too much with the little kids in the car daily. Because we were tourists, we drove daily to the city for the museum, shows, sightseeing, etc.