we liked our stay here. The location was perfect for what we needed, the room was spotlessly clean but very hot - we slept with the window open and the radiator turned off but it was still to hot - in February! The gentleman on reception was courteous and upgraded our room to a ‘Luxury’ room which wasn’t that different from what we’d booked. The double bed was crammed into a space where you couldn’t walk around it to get in the other side, so my wife had to climb over me to get in and out. The ensuite is very narrow so larger people would struggle to get in and out.
Having said that we would look at booking here again if we ever have need to stay in the area again.
We were also very surprised at how quiet the room was (3rd floor) despite having the window open.