Nicky is a great host who is business-like but friendly and always prompt with her responses. The location is excellent for public transport and also for the wonderful Horniman Museum which we visited more than once. Her flat is pretty amazing too, with many eye-catching artefacts and striking items of home decor. It has everything you could need for your stay including a pleasant garden with outside lighting and seating. My only word of caution would be that it is not really suitable for young children or toddlers. It is so full of stuff that there are a number of hazards plus a short flight of stairs between levels. You need to realise that this is Nicky's home so it is choc-a-bloc with all her stuff. I believe she just goes and stays somewhere else when she has a full letting. However, it was great for us visiting London for a family wedding. It definitely contributed to the many joyous memories of the weekend!