The house interior was perfect! Unfortunately I had assumed the small description of ‘plastering and scaffolding’ was at an acceptable level for someone to rent without a significant disruption.
Unfortunately, there were several builders on site each day from 8am until 4.00. I couldn’t access the garden (which was advertised) as builders renovating garden walls and using the bathroom
In the morning in the bath to be greeted with a builder on the skylight and out each window was stressful as no privacy! I tried to leave after the first night but Tom from Under the doormat said I wasn’t able to have a refund for the remaining g stay (2 more nights) as they had mentioned scaffolding in the description.
I had to cancel my planned visitors as the place wasn’t suitable.
It’s bad enough staying in your own house when builders are on site.. and this was worse as I had seen this as a holiday!! Stupid me!
I rented this property in good faith thinking air b n b would be a solid platform for a good accommodation experience. Unfortunately this house was let with an unacceptable level of building work which was acknowledged by the host management who agreed and said they would advise the the owners not to rent whilst this level of work is carried out. Unfortunately they didn’t have the same empathy for me who had 3 nights of comfort but 3 days of noise, tapping, knocking, builders asking for me to open windows for painting, what colour door paint? Where are the owners? I have photos and video evidence and
I now put it down to bad experience. I was given a refund of one night. I eventually got a phone call in my exit
From a very charming gentleman who hoped I’d write a good review..
I will read the small print in future and not trust a company that advertises luxury property to live up the standards they advertise. Very poor experience of Underthedoormat