My family and I were really looking forward to staying in Ethan's apartment
in Acton. I'd been in touch with him since we booked, partly to get to know
him and partly just to have a few questions/clarifications answered. Let me
put this in perspective - we were a family of 4, 2 adults and 2 girls, 1
aged 4yrs and the other 2mths. So we were concerned about sleeping
arrangements, noise, location etc. On every occasion, Ethan was more than
obliging. He sent me more pictures of his apartment, reassured me about
everything that I had an enquiry about..Ethan even went out of his way to
get new sheets, covers etc. The icing on the cake was the Powerpoint
presentation he made to welcome my family to London!! Having gotten to know
him now over the last couple of weeks, this was an amazing gesture and one
that he really need not have done considering we'd never met. Consistently,
Ethan demonstrated the ability to put himself in my shoes - he offered to
stay for a couple of nights at a friend's place in order to accommodate our
early arrival dates, he also offered to pick us up from the station as we'd
be arriving a little late ("so that we would have an extra hand while
coming to the apartment"), and he was happy to recommend some of the most
relevant DVDs/movies that would occupy our 4yr old while we were in the
apartment. I really thought these were amazing touches and as I said, my
wife and I were really looking forward to meeting him and then staying in
his apartment. It's a pity we never ended up making it as my mother had to
go emergency surgery this week...but the next time we decide to go to
London on our family holiday, we'll be sure to look Ethan up! Very highly
recommended! Cheers, Vimal