Phyliss was amazing, she was very helpful and had a bunch of maps and guides. She is a great conversationalist. the flat was gorgeous and where its located its in the middle of everything ,, just a quick walk to The London Eye, Big Ben, Westminster Abbey, the river cruises ,, . Phyliss had breakfast for us every morning which was a nice perk, and overall we had a wonderful time staying with her , and definitely want to stay there again ..