Overall the flat was great value for the price, and is in an incredible location. The building has a lift which is very convenient. The flat is spacious and airy. The toiletries were really nice but I was disappointed by the cleanliness. Towels and sheets that were quite stained. And floors did not seem like they had been cleaned well, but I used the towels and pillows from the other bedroom so it didn't impact my stay. It was a bit confusing on who to contact bc there are 3 people and the person they told me to contact literally never called me back or responded when I said there was a problem with the heating, but those I did meet were very nice. I'd stay there again but would really love if the sheets/ towels/ and floors were all clean for the next stay!