Anetta and Toby are amazing hosts. Our travel was interrupted by a flight cancellation that actually put us in London a day early. Fortunately, they were able to accommodate us early! We were able to leave our bags with them before checkin so we could find lunch unencumbered. When my bag was lost by the airline, they graciously accepted delivery the next day for me. The spa tub was what we most looked forward to when we booked and we were not disappointed! It was so wonderful to end the day soaking and relaxing. The location was very convenient- close to the Underground and a short ride to any point of interest. We would definitely stay again!