Sk was good at communication pre-stay; gave useful information etc. Bed is nice and comfortable, room is spacious, nothing fancy but certainly does the job! Location-wise it is very convenient with a tube station less than 10 minute walk away and there are ample shops along the way. Do be cautious of the area itself, although we can't be 100% safe anywhere, but we thankfully didn't have any problems! All in all good.👍