Matthew met us and put us at our ease and made us feel so welcome :-) Meeting him and sharing a chat and cup of tea was an unexpected bonus of our stay.. It's a beautiful apartment in a superb location near Russell Square - excellent value! Although on a main road with loads of shops for groceries, restaurants and cafes etc.. the apartment is SO lovely and quiet inside. We had an ensuite courtyard garden room with a huge four poster bed that was incredibly comfortable and we slept really well. You can also use the living area and fully equipped kitchen - all beautifully furnished, spotlessly clean and fully equipped.. We loved it and would love to stay again :-))