This is one of the most cozy homes i've ever stayed in. It's a basement house but there is ample sunlight that comes in from the long windows. Everything you think you might need is already there and Helena is a rockstar of a host. And if you are a book lover, there is a collection that will make you want to live there a little longer. The house is extremely cozy, hardly a few minutes walk from the station. 2 steps away from the house is a brilliant bakery if you feel like starting your day with fresh croissants and coffee. And ofcourse many more just around the corner. Helena's hospitality is genuinely comforting in a new city. I lived there for a little longer than 2 weeks and its for sure that if i go back to London, i'll be contacting Helena first. Everything was just extremely hassle free - check in, check out, stay, communication, supermarkets, commuting and everything else. Don't worry too much about the hatch. It's really very simple and not a bother at all. Thank you Helena for the wonderful wonderful experience.