The bed is very uncomfortable - I can feel the coils. The bath cubicle is clogging. The glass door of it is not installed probably - it almost fallen off on me when I was taking shower. The kitchen is full of utilities, but they are all very old and dirty. I can hear what the couples next door chatting - even snoring at night. The room is relatively small. Only the location is worth for suggestion if you are woking at the Heathrow.