We had a very nice stay at Susan's property. The location is fantastic, especially with the Elizabeth line now operating. The free parking really adds a lot of value for me, although the traffic is horrific (not the fault of the property obviously). There was a bit of miscommunication during check in which meant that there was no one to let us in at the agreed time, and the hair dryer was not in the room even though the listing said there would be one. Both of the issues were very quickly resolved however, so I would be very happy to stay here again!