Caitlyn was very easy to work with made me feel very welcome right from the start. The flat was just as expected, warm, bright and nicely furnished. The bed was comfortable! Essentials such as tea, coffee, sugar etc were available and there is a good little shop actually in Bow Quarter for purchase of other items. Buses and train station are just 10 minutes walk away. Caitlyn left clear instructions re logistics such as heating, TV and secure parking space. The latter was inclusive in the price. For me it was the perfect option and I would be very happy to stay again.