Chris and his flat - both are simply fantastic! I highly recommend his flat to individuals as well as families looking for accommodation in the heart of London. Very close to public transit and most of the major attractions. The flat is very modern, clean and well-equipped. Chris was extremely helpful before and during the trip. He helped us plan our trip by offering suggestions for things to do, nearby places to eat, set us up with starter food supplies, and met us in person to walk us through the details (e.g. how to operate the washing machine, dishwasher, using the drying rack, etc.). He responded promptly and in detail to several messages before and during the trip. All in all a great experience.