Michelle is a happy and energetic person who is very welcoming and made feel us like at home. Her home is very stylish and two cats are very social. Very clean and comfortable bed. Shadings on the windows, towels and bed sheets provided. We had very late check in and very early check outand it was no problem. The area is perfect for coffee and lunch, very close to the Stratford station and next to the overground station. Definitely recommended!