The owner was responsive and the apartment layout was very nice. Unfortunately, the apartment was not clean and the owner was unable to arrange for someone to come in to clean (floors were dirty and sticky, bathroom was not very clean). In addition, the shower had a slow drain. Someone came out to look at it while we were out but did not fix it and left the bathroom more dirty than it already was. I ended up fixing the drain and cleaning the bathroom myself. They only offered a 50% refund on the cleaning fee, which I found inadequate.
The location of the apartment was excellent, about a 5 min walk to King’s Cross & St. Pancras stations. There were grocery stores and restaurants very close by, making the location very convenient. Important to note, the apartment is at the end of an alley and behind a very popular pub, which meant we had to put up with the smell of vomit and urine when we left the apartment every morning. Also noted some homeless hanging out in the alley smoking pot most mornings. Never felt threatened, but it was a bit uncomfortable. The apartments has a locked gate, so did not feel unsafe.
Overall, the apartment was nice and in a convenient location. I would have given it a better rating had it been clean.