Check in was effortless and Belva and her dad were very accommodating with my delayed arrival. Communication was great and the location is excellent. The room was clean and the bed was fine - you'll definitely need some decent earplugs though as you're right next to Shepherd's Bush roundabout. Needless to say, I slept well with the three nights I stayed there. While I think it is fine for a short business trip or overnight stay, I'm not sure the flat is set up to host guests who are staying for a long time or are looking for a space that they can spread out in.