This apartment was in a great location for our stay. The apartment is right across the street from Stamford Bridge; a balcony faces the stadium. The instructions for locating the apartment and the keys was very detailed and helpful. Initial communication was good, however communication the weeks prior to our stay and once we were in the apartment was very limited and was not timely. There was not linen/towels out for our third party and communication of where to locate it was not answered until the next day. For our stay, there was not shampoo or soap available as written in the Airbnb description. The kitchen had basic items available for use.