Toni is a welcoming host & good communicator. The flat is clean & neat & in a good quiet location in the heart of Crystal Palace. Cafes, pubs & supermarket on your doorstep & plenty of public transport nearby. The flat has a comfortable bedroom & sitting room upstairs, A good shower, although the shower cubicle is small. The only thing missing for us was a dining area. The kitchen only fits a very small table & 1 stool. We had a 2 week stay & the location was perfect for our family visit.