The flat is shabby for the money that it costs. The place needs deep cleaning, we generally felt that everything was dirty. I had to report mould in the washing machine as I could not use it to wash baby clothing, the office sent someone to clean and it was simply wiped with a Fairy liquid-I had to get a special cleaning tablet myself which anyway didnt help much- the washing machine needs a replacement.
The kitchen glassware was chipped, pots and pans were all scratched. Better not to have anything than have all drawers full of unusable clatter.
The experience with the management office was fine, but the flat was not worth the money for us.