Our daughter arrived from NYC well before the 3pm handover time and was allowed into the flat, so our thanks to Diana for early access. Everything was in place to get us started. The location suited us perfectly with lots of access to where we wanted to be, especially Tottenham Court Rd which gives onto Oxford St (great for shopping). This is a great flat if you are on a limited budget and don't mind street noise and rather restricted space for 2 adults and 2 mature teens. We were concerned about fire hazards, as the flat was on the 2nd floor with a narrow staircase, and no sign of an emergency exit.