5 star location near London Bridge tube/train station and Borough Market. Great restaurants and shops nearby, and the neighborhood felt super safe to walk around.
Check-in: as noted by other reviewers, the key pickup is about a 10 minute walk to a convenience store. What was NOT noted is that in addition to the dead bolt, there is a small hole in the door at knee level that is ALSO a lock for the apartment. We were standing in the sweltering heat for 15-20 minutes trying to figure out why the door wouldn't unlock. Finally one of our kids gave up and sat down on the stairs and noticed the hole in the door.
Cleanliness: The bedrooms and common area were clean, but the bathroom had mildew growing on the ceiling and in the shower stall. Also, the entry area was full of dog hair (from the upstairs neighbor I'm guessing) and was a little bit icky.
Amenities: The washing machine was broken for our stay, meaning we had to go out and use a laundromat at our own expense. A drip coffee maker was on the counter, but the coffee pot had been broken by a previous tenant. We rigged a setup where we dripped coffee into a small sauce pan and then served it. There is a new "pod" type coffee maker, but we'd already bought ground coffee and so made it work. Lots of bath towels available, which was great.
The bar downstairs is noisy on the nights it is open - more a factor if you have someone sleeping in the front room on the pull out sofa.
Wifi works in the front room, but doesn't work in the back bedroom. Wifi code is found in the AirBNB app - not written anywhere in the apartment that we could see.