Nigel's place was absolutely filthy upon arrival. There was a random suitcase in the hallway. Upon entering the bedroom, i noticed hair little black balls all over the duvet and bed sheets and the bed was not made. The cleaners had clearly not been in. Nigel was aware that I had booked the apartment for my boyfriends birthday, and should have ensured the apartment was cleaned to a high standard. Upon entering the bathroom, there were small little hairs along the sink and in the bathtub, and the toilet had not even been flushed. I then went to the lounge area, and noticed even more filth all over the filth. The sofa was stained. The kitchen had dirty mugs and an empty starbucks cup. The winter garden was dirty too, and the balcony day bed had not been made and the cushions and the blanked were dirty. Basically everything was dirty. I was looking forward to this stay for over a month and was completely disappointed!