Communication with Nathan was excellent. Very close to Tube stop and grocery store which was great. Washer and dryer was a plus. Very clean flat and nicely decorated. Check in and checkout was smooth and easy. Flat was a bit smaller than we expected but wasn't a big issue as we just slept there. Only one toilet and shower which we knew when we rented the flat which was okay for a family of 5 but should be taken into consideration for larger group. Lots of interesting shops and restaurants in this up and coming neighborhood. Free Wifi.