Communication was quick and easy throughout the entire booking and lodging process. Great location near the Victoria and pimlico station. Finding the keys is fairly straight forward from Allesandro's directions. It's quite a bit of a climb going up to the room since it's all the way at the top of the building, but once you get there the flat is as beautiful as it is in the picture. He provides you the basic necessities needed for your stay (shampoo, towels, blankets, snack, etc). There are two toilets and 1 shower on the floor; this is not really a problem since I only shared it with one room. Bed is really comfortable. It can get warm in the room but this can be solved by opening up the windows.
There are also pubs and restaurants nearby, make sure you check out some of the places Allesandro recommended. Over all great experience! Will definitely book again once I come back to London.