The host actually had the nerve to say "have you got anywhere else to stay tonight?." after turning up to the door I was supposed to check in at. The check in time was between 15:00 - 17:00 I arrived at 15:15. Just to be told I have to wait till the following morning; with no prior warning. The reason for booking was due to an important 2 day meeting. Which I ultimately lost the contract to a huge deal. Thank you Malika. I still haven't even received an apology.