Firstly, Omar isn't a home owner but an agent. This is sort of volume rental situation. The property is housed in an old council block, complete with old lifts, concrete stairwells, etc. Flat itself was cramped, sharing with three other groups, walls on the thin side. Bedroom was converted living room from the original council flat layout. Kitchen facilities sparse (why the open tin of tuna on the hob?!), bathroom out of date, small, window did not close and couldn't get radiator to work, shower ran cold after 10 minutes, water ran on to floor, only had one small towel each. No ironing board. In our view, photo is completely misleading.
This is the first bad experience I've had on Airbnb. Quite frankly, it's made me think twice about doing it again. Airbnb, what is your policy on packaging off commercial accommodation as private lets?! I didn't think that's what the Airbnb concept was about!