We stayed for 3 weeks in Simon And Nicola's basement apartment. The location was perfect for us, it is situated only minutes from the nearest supermarket and train/underground station and bus links and would highly recommend staying here. Nicola responded very quickly to my request for a couple of items we wanted. She was always friendly and made us very welcome, whilst our privacy was ensured. On my arrival date, she left us some chocolates and milk which were very welcome. The cleaner coming in weekly was a real bonus and much appreciated. The facilities in the apartment are excellent and met all of our needs. The white board, which is all of one one wall in the living area, proved invaluable to us for impromptu notes. All in all, great place to stay as Richmond Park, Kew Gardens and the river are easily accessible.