Mo was a superhost. She's friendly, very thoughtful and considerate. My wife, our newborn and I enjoyed staying at the chalet while dropping off and picking up our parents and in laws at the Heathrow Airport. Everything was perfect- from the host to the location and the chalet itself. A beautiful one. I still think we paid less than what we got! Would definitely choose to stay here again if we need to go to Heathrow!