The room we stayed on was extremely cold, the heating was not working and the cold air from the street was entering via one of the windows. Nevertheless the staff was very helpful and gave us extra bedsheets and something to put on the window so the air would not enter the room.
For the two nights that we stayed only one the shower was a bit dirty with hairs on the wall, but overall it was clean and with the necessary (hot water, hand soap, etc)