Five star location…BUT…we weren’t told that the lift wasn’t working and that the staircase was undergoing repairs or upgrades, so we ended up having to climb 60 steps a couple times a day, which for a senior (or any age) guest is a lot. We understand that an elevator can break and that a building can be under repair, but if both things are happening at the same time, you should make your international guests aware so they at least know that they’ll have to drag their luggage up and down the 60 steps. Or at a minimum, leave a water bottle or two in the fridge.