My husband and I, my brother and sister, arrived in London on July 6, 2019 via Brussels, Belgium. I booked two apartments through AIRBNB for our trip, one of which was Susan's. At the beginning of the booking, I wrote several letters to ask some questions about the flat, Susan gave me timely and patient answers every time. Quick reply is very important for my choosing a flat when I start booking. After payment, Susan sent me the check-in guide in time according to the scheduled date. During the UK, my husband and I stayed in her apartment twice. We went to Edinburgh, Bath and Dover from 15 July to 26 July. Before our start going outside of London, I discussed with Susan whether or not we could leave the big suitcase in the apartment, cause it was very inconvenient to travel with a large suitcase. Susan agreed very thoughtfully. During the two time stay, Susan always responded very promptly if we had any questions. She is really a nice and professional host.
Susan's apartment are the same as the photo. All kinds of daily necessities are complete, the house /towel /sheets are clean and tidy, a small supermarket is just downstairs with good price. The bus and subway are very close.
I highly recommend her apartment.
Thanks Susan!!!