Eli was an interactive host and responded quickly to our questions and problems. He was able to accommodate our requests for early check-in and late check-out. The kitchen is well equipped and the toilet is clean. The flat is equipped with enough amenities to get us through the first few days. I appreciate the additional mattress and pillows as there were four of us. If there was a slight issue, it would be the Wifi. It was intermittently slow especially in the morning. The TV was not working but Eli was quick to replace it upon our feedback. The flat is slightly far from Gunnersbury Station but still within walking distance (approximately 10 to 15 mins). However we have the option to take the bus to Hammersmith directly where there are more train lines. The flat is located between Honda and Volvo dealerships, which could be noisy during the day time. Overall, we had an enjoyable time in the flat for 3 weeks.