We had an extremely unfortunate stay.
Booked in for three nights to visit our daughter who lives close by.
My husband and I were leaving the apartment for a business meeting when we realised that we were LOCKED INSIDE the apartment. The door lock would not budge, it was ....LOCKED!!!! What ensued was a merry go round of emails, phone calls ( we were asked to send pictures of said lock!). It took over an hour to be rescued. Meeting had to be canceled and I was quite distressed by the whole experience from the safety aspect.
The next afternoon, my daughter came to visit and guess what?? Locked in again!!!!
Long story short, my daughter escaped down the fire escape and was able to open door from outside apartment. We cancelled any further tradesmen as we had wasted so much time again!!! And we now knew we could get out the fire escape!!! Dreadful experience.
I then went to attend to small amount of our laundry, only to find that there wasn’t a door handle on washing machine door. I was told to go to laundrette ( note, reimbursement was offered) as a new machine was required.
Unable to use ceiling light in main bedroom as there were burn marks coming through the light fixture. One of the lamps didn’t work either probably just a bulb but no replacement could be found. It is a two bedroom apartment so we moved into the smaller room.
This could be a wonderful apartment. The location was great for us, the linen was clean, but unfortunately we paid for a service and that service was not delivered. I am extremely concerned about the safety aspect of anyone else staying here. Also, I received criticism about my attitude in one of the many emails. How extremely rude. I know I am a polite and amiable person, I was extremely upset at being locked in, as I feel most of us would be staying in a new city/ country. I have had nothing but positive Airbnb experiences previously.
There are many wonderful Airbnb’s in this area. My advice is shop around.