Debbie is a nice person trying to make your stay as good as possible. I was however disappointed with the noise coming from the shower's engine every time another guest is using it. In other words, depending on the room you would sleep in, you should expect to be disturbed by a pretty aggressive engine noise.
I wish I knew this detail as I mentioned I was sensitive to the noise and therefore I am not sure I will come back.
I must add that that unless you are deaf, you will really hear this noise at moments you would prefer to keep sleeping or falling asleep.
Other than that, the place is clean, comfortable and close to Heathrow airport.