If this stay was free, we would still never return! We’ve stayed in easily 20 Airbnb stays & never left a bad review - until the utter disregard we’ve been subjected to on this stay!
We arrived in the evening after a long day’s travel to find basic necessities of toilet paper & soap of any kind too much to ask.
The bathroom sink was hanging off the wall, light bulbs were missing, the wall mirror was on the floor behind another unit & the shower was disgusting with mould, built up black dirt & limescale. The stairs from the lower to upper kitchenette level of the unit were falling apart. The wifi nor the air conditioning worked at all & when the air conditioning unit was on, the noise was unbearable.
The bed was beyond tiny & the pillows, duvet & mattress were by far the worst I have ever been subjected to even in far cheaper stays! The pull out bed was too uncomfortable for your worst enemy & was only a thin roll over metal bars.
The walk up to the apartment is about 5 flights of stairs (without a lift) passing abandoned furniture stacked around on its sides, left behind suitcases, hanging off closed curtains, falling down ceiling, disgustingly stained carpet & distrust walls that should have been repainted years ago.
When we contacted “Andrew” for assistance, his disinterest was abundantly clear. We were told toilet paper would be dropped off the day before we checked out (2 days after our arrival) & he even failed to do that! When we contacted him to say we were extremely unhappy & would like to end our stay early, even replying was too much to ask.
We’ve never disliked an airbnb stay but this stay was unpleasant, extremely uncomfortable, unbearable to sleep & absolutely awful.
I wouldn’t even return if it was free!
What an absolute disgraceful reflection on Airbnb.