I knew the area well so didn't need any assistance, but I'm sure Isabella would have helped me if I needed it. She cheerfully carried my suitcase up the stairs to my room. All I wanted was a quiet peaceful room and that's what I got.
My only problem was that the shower was over the bath and at my age (79) I'm nervous about climbing into baths. Otherwise the room was absolutely fine for my needs and I slept well.