The location was excellent, but everything else was a tiny bit of a let down. I was disappointed in that it felt very corporate and like a business. Our flight into London was cancelled so we missed our first day and were able to communicate that to them. The issue was they kept sending automated messages like "I hope you are enjoying your stay, but we will be coming by..." even though we had just exchanged messages about us being stuck in Atlanta. It was a bit frustrating, and we were never greeted or spoken to by anyone-- which made it feel that much more impersonal. I usually enjoy Airbnb because you get to know someone new or at least get a local's perspective. This felt very different from other experiences. The apartment itself was fine, but very hot in the summer.