It's an amazing location, evening walks by the river was perfect for a two night get away with partner.
Not wanting to travel with Covid restrictions it was amazing to do a bit of swimming and relaxing in the room.
Great quality finishes and littles touches throughout, bed is amazingly comfortable! Highly recommend sleeping here. Great sound proofing in the rooms no noisy neighbours. Improvements- In the shower the drain cover was broken I did slip on it. And possibly a lick of paint over stains.
It is a real shame the staff don't meet up to the same quality of standards offered. The staff at the front desk where unenthusiastic, unhelpful, rude and un welcoming.
It brings the quality down when you receive awful service.
As this is a co living space which we did not realise until arriving, when advertising on air b n b some people are going a way for a short staycation, as amenities offered are great. So staff need to recognise this when new people are entering the premises for a relaxing time away.
Waiting over a day for a toilet roll request and expecting you to use the communal toilets is unacceptable. If they said they don't provide toilet roll then that's fine.
The collective has a hotel vibe missing the good service, you can tell people live there as a lot busier.