Everything was great. It's located very close to the King's Cross station. I had booked this place on my parents' behalf. They liked the place. It was easy to check in and everything. On the first day, they suspected that bedsheets weren't cleaned. When communicated this to Omar, he took note and changed the sheets the next day (with his clarification that they were changed on the first day as well but not ironed). But his efforts are appreciated. Also, the WiFi has some issues here. It keeps on working on and off. When communicated to Omar, he said that it was fixed and the connection didn't create problems that day but from the next day, it was the same again. I think it can do better, but the fact I liked about his place was, when complained about an issue, he was prompt enough to take care of that. I am writing this review on behalf of my parents who stayed here and shared their narratives with me.