I cannot say enough about how amazing this place was! Lori thought of everything we might need during our stay and was very easy to communicate with. She was very understanding and let us check in a little early and check out late! The location was in the perfect place since it was walking distance to all the central touristy things as well as the tube and the Victoria train station. The place is very spacious and in such a great location! Could not be happier staying here!