Jane is a great person, who I enjoyed talking to very much. She had great suggestions for London as well. My experience was ok at the actual place. My first three days had issues with the shower drain, with water not going down. I’d let her know after my first day there. Finally by the third day, it just became impossible to shower and I let her know again. She then followed up with a plumber but I’d really wish it was taken care of when I first brought it up (or before my time there). The room itself was cute and the little loft area as well (exactly as pictured). Unfortunately on one of the other days in my week-long stay, the standing light suddenly blackened and blew up, shattering glass everywhere. When I told Jane, she immediately cleaned up most of the pieces in the room. I didn’t expect there to be these hiccups, so that was a bit surprising. In hindsight too, I would’ve rather gotten a location closer to central London for easier commute through the tube instead of the National Express. Overall it was ok.