Flat was not clean. Only 6 towels, one fitted sheet, no top sheets on beds, duvets smelled. We were asked to remove our shoes to not scuff the flooring, floors were filthy. The bathrooms had mold and a urine smell. Hair in one of the soap containers. Only 2 toilet rolls were provided. The dryer did not work on any cycle. Not fixed for the entire stay. Vent in the master bathroom did not work and the rubber/ silicone trim on bathtub shield in the main bathroom was missing causing water spills. Kitchen was poorly equipped. Freezer was full of dirty ice and needed defrosting. The chairs and couch smelled. The beds were uncomfortable. No operating manuals provided. After the spiel about the apartment security the front door was unlocked most of the time. The entrance is dirty. People should not be allowed to deliver luggage in advance as there could have been drugs in the case – this was alarming. This unit was disappointing in many aspects.