Ana's apartment is in a great location close to shops and public transport. Inside the apartment is clean with basic necessities. The lounge/dining area is spacious as are the bedrooms. The bathroom is very small however it was ok for two of us to share. The kitchen is tiny but enough to cook a quick meal. We were unable to find the tea towels or the coffee maker (as stated in the book). The washer/drier was a good addition. We never met or saw the owners.