We did not met Kenny, but Zach was there in order to help us with everything. He is very kind and helpful, he gave us some good tips to enjoy the city. The house is really beautiful, really nice decorated and very clean. Everything is well prepared on order to be easy for the guest. Additionally, it is really well located,near to different shops and a mall. We strongly recommend to stay there if you are looking for a really beautiful place. In our next stay in London we will stay there for sure.