Beatrice is a wonderful host, very kind and helpful. She promptly replied to my messages and the check-in went smoothly. She made my stay in London very enjoyable. The room looks exactly like in the photo. It is smaller, but cozy, bright, clean, and well-equipped. It looks out on the garden so it is very quiet. The location is excellent, there are many shops nearby, as well as restaurants and pubs. It is also close to public transport (buses, tube, overground, and train). I would highly recommend this stay for anyone visiting London.