Gro is the sweetest! When arrived she was busy cleaning and explained everything about the room. I felt very comfortable and safe with her immediately. The place itself is absolutely stunning and perfect for a short stay. Great bed in the room where u can retreat and it feels like your really alone. Neat bathroom and shower is very nice. The location is perfect if you want to stay nearby the center of London. Everything is nearby and the area is super quiet and calm. It gives you a safe feeling. Everything was perfect and I would absolutely recommend this place.