Anetta and Toby were gracious, kind and wonderful hosts. The place was exactly as described, spotless and comfortable, and they made their guests feel welcome right from the initial reply. The location of their flat in Hammersmith is really convenient (5 minutes from the tube station), and we will be recommending this host and flat to anyone wishing to spend some time in the London area. Excellent communication throughout the process. Overall, a perfect experience.