The place was EXACTLY as described. We were in London attending Wimbledon and the location was perfect for us as we were able to get a direct train from Clapham Junction. There was also a direct train to our airport - London Gatwick. We met Zoe briefly when we arrived but mostly interacted with her neighbours Roger and Caroline who were very friendly. Zoe very kindly provided new bedding for my mum who has allergies to synthetic materials. - Patrick (Grainne's husband)