Ollie was a great host, very helpful and responsive. The flat was lovely, spacious and clean, comfortable and easy to use. We had free wifi and the tv was great. A comfy couch, comfy and clean bedrooms. The shower had good pressure, and overall the place was exactly what we wanted. I traveled with my 5 year old and it was so easy getting around Balham to the shops and restaurants, the flat is close to everything including the tube station. I would definitely stay here again!