The apartment was great. There were no problems whatsoever and Megan really went out of her way to make our stay as good as possible. She left Prosecco for us as a welcoming gift and even left basic groceries in the fridge so we didn't have to immediately go to the shop. Richmond is a lovely area to stay in. So easy to get into the city of London, but quiet enough to relax. Couldn't recommend this apartment more, had a wonderful time staying here.