Staying at Heidi's place was a really good experience. The location is fantastic, so close to the Acton East tube station and in a very quiet neighbourhood. Amazing to get a good nights sleep but still be about 20 minutes away from the centre of London. We got good large towels, and felt comfortable using the kitchen and the bathroom. Everything in the apartment was clean, tidy and user friendly. Heidi helped us with some questions about transportation and was in every way a pleasant and good host. We highly recommend he place for people visiting London and would gladly stay there again.