Incorrect listing, not clean, lack of communication.
When I booked, this listing stated 1.5 bathrooms but there is only 1 full bath which had hair in the bathtub so cleanliness is definitely an issue (the nighstands in the bedrooms were also dusty but the bathroom was a bigger issue for me) When I expressed concerns about the dirty bathroom (shared videos via text) my messages were ignored and no resolution was provided so I had to clean the bathroom myself. When I contacted airbnb because the host ignored my concerns, the host told me I came to nit pick at his property and the little dust I found is not a big issue (completely ignoring the concerns regarding the dirty bathroom).
Upon booking, I had gotten a notification that I could check in anytime after 12pm. I sent a message at 11am letting him know I will be arriving around 1pm but got no reply. The host states to pick up the keys at a corner shop but when I arrived they did not have the keys. I tried reaching out to the host but did not get a response so had to call AirBnB to get a hold of him. I then had to wait for another hour outside for the host to bring the keys. Not a good experience at all.
I usually do not book places without prior reviews but there was nothing else available in the area so took a risk with this one which was a mistake. Could not leave for the same reason as all of london was booked so had to clean the bathroom and any dishes we used just to make sure everything was clean.