The space was incredibly clean and stylish. Tom really thought of everything, from providing toiletries to breakfast items and snacks. There was even a bottle of water by the bed, which made me feel like I was in a hotel. The bed is incredibly comfortable as well.
The only con was that the thermostat in the living room was left locked and I was not able to raise the temperature. It was unusually cold in London, so that made the space unusable. Tom was very apologetic and ordered me a small heater from Amazon Now that arrived within an hour of reporting the issue to him. It was somewhat useful, but it wasn't large enough to heat the space. Either way, I appreciated the gesture and will definitely return when the weather is warmer.