Giles was very responsive to our requests and he was extremely friendly. The location was great, as it was close to two underground stations. Check in was easy and Giles was flexible to help us store our bags/car prior to check in.
However, we were a bit disappointed in our stay. We arrived to very dirty floors, as our one year old’s feet were covered in hair and dust within a few minutes of walking around. Giles was so kind to personally come and ensure the floors were cleaned the next day.
The second disappointment was the master bed. It was broken and resulted in my pregnant wife falling through the bed and getting bruised up. We mainly used his apartment to sleep and recharge, so a broken bed was a huge inconvenience.