I booked the one bedroom which happened to be Flat 4. I did not know at the time that the online pictures were a representive of multiple suites. So, the suite was not what I expected. After voicing my concerns, they moved me to another flat the next day, Flat5. The representitve who came to check me in to the other flat was very nice and helpful. They have cleaners who come once a week on a specific day.
The apartment is in a great location close to the Holborn tube station. There are also plenty of restaurants on the street.