Amazing! Michael’s instructions and all communications were accurate and easy to follow. The location was perfect! Clean! Clean! I am very picky and this flat was very clean and bigger then I expected. The pull out bed was comfy and the linen’s cozy. We were a 1-2 min walk to restaurants, fresh fruit/veg, coffee and a market. We walked to Kensington Palace in about 10 minutes. The underground station is a couple min walk as well. It was myself and my 2 daughters and we had plenty of space. Sweet little balcony too! Woukd stay again in a minute!