Tess is an amazing host. The flat looks exactly as described and it is so sunny, warm, cosy and welcoming. Very clean, tidy and the garden was such a great place to have afternoon tea/coffee. The flat had a parking space which for us was a great bonus as we were travelling with our car. Tess is extremely caring host, she made sure we are all settled in, she gave us information about the neighbourhood, the shops, the restaurants, etc. Tess made me and my family, to feel very comfortable and I would recommend her over the 4 stars hotels I`ve been, as she made us feel at home although we were away. Fantastic communication and all questions answered even before asked. Tess thank you so much for being such an amazing host. Very highly recommended from me and my family.For sure if I have any future trips to London I would like to use your services if available.Didi