Excellent location for London travel, and the place is quiet. The apartment is moderately clean with the complete furniture and kitchen accessories. It is cold in winter and the heater is automatic on/off within 20 degrees and cannot be manually controlled. May not be comfortable for elderly or those who are living in tropical regions, get more cotton cover at night for them, but absolutely fine for youths. Never met Miko but had no problems in instant messaging communications, Miko is nice and has a good response. Overall it is great value for money.