Louise has been great and prompt in her responses whilst I only booked the place one day before. Her place is only a couple of minutes stroll from Leicester Square - a great place for first time London travelers. Additionally, Louise also took the effort to put up an air bed for us since we have one extra mate bunking in. Overall, all amenities (ie supermarkets, cafes, shopping, cultural sights etc) are all walking distance from Louise’s area! Definitely a 10/10 place!