Isabelle did everything possible to make us feel very welcome, everything there was great, lovely lounge to relax in, very clean, neat and tidy beautifully decorated apartment. Isabelle provided a lot of information about London had lots of brochures and provided very handy advice and help on the public transport. Isabelle s very knowledgable on tourism, shopping, restaurants and other highlights in London and always around to answer questions. We had some great chats too. Its a great location and close to public transport.