Danna responded quickly to every question we had and gave us incredibly detailed directions on not only how to get to her flat but also about anything we might want to know while there. She also checked on us the first night to meet us and double check if we needed anything. The flat was lovely, just like the pictures, and was perfect for our trekking around London. We felt safe getting off the tube all the way into the lovely little development where the flat was, which really, for us, was the most important thing. We would definitely stay here again!