We stayed with Agnes and her family for 3 nights in December. The whole experience was so much better than we expected! The house is lovely, sparkling clean and Agnes made sure we had everything we might have needed. The bathroom and the room are very beautifully decorated, with many different amenities included (coffee and tea, kettle, books, hand and body moisturiser, shampoo, conditioner). The house is a 3min walk to the tube which makes it very easy to get to the centre of London. The communication with Agnes (virtually and in person) was excellent and we felt extremely comfortable, as everyone was so friendly and warm :) Totally recommend!