We had some issues, as we were initially put in a flat with a moldy bathroom ceiling and bloodstains on the floor - and the flat didn't look like the ad. It was also very noisy, we could here everything from surrounding flats.We contacted Keyhost and within hours they had called in housekeeping and maintenance, and we were moved to a different flat, which was so much nicer and looked like the ad. No mold, all clean and no noise. So great service and great hospitality, but try to get a flat on the 6th floor.