Andrea is helpful and welcoming. She provides oyster cards for public transport, and a useful printed guide to local transport and amenities. The flat is modern, comfortable and very clean. The room is to the front side of the house and there can be some traffic noise from around 6am. Venetian blinds don't block out street lights all that effectively, probably only a country-dweller like me would find this a drawback. Otherwise the flat is quiet and has a calm atmosphere. I would certainly return.