Ben was friendly and easy to reach. His house is nice and in a quiet area close to the tube. Our main issue was that the room was very cold (12°C according to our thermometer) so we can definitely not recommend staying there in winter. The windows are single glaze and very drafty when cold out. We were further not able to have a shower due to a plumbing issue - Ben should not have accepted an airbnb guest until this issue is rectified or at least been up front about not having a proper shower available. The bathroom and kitchen were quite dirty and messy when we arrived but spotless the second day. Overall, I would recommend a stay during the summer and once the plumbing issue is sorted out if you are looking for a fairly cheap place to stay between London centre and the airport.