My husband and I, my brother and his wife, arrived in London on July 6, 2019 via Brussels, Belgium. I booked two apartments through AIRBNB for our trip, one of which was Sue. At the beginning of the booking, I wrote several letters to ask some questions about the flat, Sue gave me timely and patient answers every time. Quick reply is very important for my choosing a flat when I start booking. After payment, Sue sent me the check-in guide in time according to the scheduled date. During the UK, my brother and his wife stayed in Sue's apartment twice. We went to Edinburgh, Bath and Dover from 15 July to 26 July. Before our start going outside of London, I discussed with Sue whether or not we could leave the big suitcase in the apartment, cause it was very inconvenient to travel with a large suitcase. Sue agreed very thoughtfully. During the two time stay, Sue always responded very promptly if we had any questions. She is really a nice and professional host.
Sue's apartment are the same as the photo. All kinds of daily necessities are complete, the house /towel /sheets are clean and tidy, a small supermarket is just downstairs with good price. The bus and subway are very close.
I highly recommend her flat and many thanks for letting us stay there.
Thanks again!