Our experience with host was amazing. She allowed us to drop luggage early. The room is on floor 1, there is no lift so we had to carry luggage by stairs. She helped us with luggage. Room was exactly as it was advertised. We stayed there for three days and we had no any other issue. You can reach London bridge within 10 min by tubes. This home is a perfect location, most of the places are near by. Sam is really welcoming and easy to talk. We would like to stay here again.