Location is really good. Walking distance to pubs, grocery shopping, and public transportation. The flat itself is clean, has everything you might need, from washer-Dryer, kitchen equipments, towels, shampoo and conditioner. The beds are ok. It’s a bit noisy but this is London! Katya was very flexible with our check in. Communications were great, she asked for permission to get to the flat to leave an item while we were there the next day. We had an issue with the hot water the day before we left, but Katya sent someone within 24 hours and fixed it. We are a family of four and it did fit us well. The only thing that I didn’t pay attention to is the stairs, it’s on the second floor, no lift, and it’s narrow, it’s the equivalent of being on the fourth floor in US. If you have a child with a stroller, it’s a challenge! But overall the experience was great.