Check-in is very easy and the staff are very helpful. I really enjoyed the location of this room, as it’s very central and a quick walk to a lot of great attractions. Keep in mind that this is essentially a university dorm, so the vibe leans that way. My biggest issue was how hot the room would get on the 15th floor (this was rather warm weather, even for August) and there was no fan provided. Overall it is a reasonably affordable option for London as a solo traveler and could be great if you’re looking for a small space in a good location.