The flat is in a cute neighborhood that felt safe for me and my family. Really close to the tube and from there it's a short ride to all the tourist spots. The Lebanese grill downstairs is amazing! Fantastic food. Two coffee shops right downstairs across the street. There is a flight of stairs to climb and then another upstairs to the bedrooms. I've noticed a few rentals on Airbnb that say washer/dryer but they just have a washing machine (no dryer), I guess that's common for the UK. We met the housekeeper who gave us the keys, she was very friendly. Veronica was very responsive!