We had a lovely time at this apartment. the check in instructions were very clear, and the apartment was very comfortable and clean. the location was excellent, very close to Earl's Court tube station. Good value for money (considering London prices!). On one morning there was a fault with the boiler so we didn't have hot water but Ricky advised us of how to use the immersion so it was fine for the rest of the trip. Ricky's communication was very fast and clear throughout.