Lisa flat was amazing! We were so glad we were able to stay there. Lisa herself was very accommodating - very quick to respond to the one very slight issue we had. She had very thorough check-in instructions with pictures, so what could have been a confusing ordeal was a complete breeze. She had an information booklet at the ready inside the flat that we used extensively during our stay. The place was clean, super cute, and bigger than I'd expected. The location was perfect - right next to an underground station and multiple bus stops, so we were able to easily get to many our the destinations we'd planned. And it's a walkable distance from the London Bridge, Shakespeare's Globe, and the Tower of London. There was a lovely farmer's market - The Borough Market - just up the street where we went for a lot of our food while there. In short, the place was perfect for our trip and we felt so lucky to have snagged it.