Agnes was very attentive, welcoming and pleasant. The room was simple, as in the add, with clean bed sheets and a wardrobe where we could hang our clothes. The only negative aspect is that when we arrived at the apartment, another tenant who was there was very surprised at our arrival (Agnes could not be there to receive us when we first got there and this tenant was clearly not aware that we were coming). The apartment was in a bit of a state of chaos, this tenant was occupying our room and the entire picture made for a strange first impression. We were in a hurry for an event so we dropped our bag and left. When we came back in the evening, our room was ready for us and everything looked a lot more orderly - clearly the mark of Agnes returning and taking care of this for us. So thankfully we could get over the initial negative impression.