The good: location was superb if you are wanting to be smack dab in the middle of all the action! It is adjacent to two of the best shopping streets in all of London and about a 10 minute walk from Hyde Park, 35 minute walk to Buckingham Palace and about 45 minutes to the London eye by foot. There is a Tube station just a 5 minute walk from the flat as well! Not to mention all of the amazing restaurants right at your finger tips. Our Check in with Alena went well as she was helpful and brought our heavy bag up all five flights of stairs as we had our hands full and there is no lift. The kitchen is well stocked with everything you might need except for a coffee maker. We used instant coffee but there’s also a coffee shop right downstairs.
The not so good: we felt that the flat was not cleaned well upon check-in. It was clear that the surfaces had been wiped down and beds had been changed, but the floors in both bathrooms and kitchen needed to be mopped and the rugs needed to be deep cleaned and vacuumed. The wall in the master shower was caked in old shampoo and conditioner and the other hallway shower did not drain at all, it actually flooded the first time we used it. There’s no TV or speaker for entertainment, and the WiFi didn’t work well outside of the living spaces (Alena had said it was a new box, so maybe it was glitchy for that reason). Overall this was a good stay for decent value. A few adjustments and this place will be top notch.