I only stayed one night, but Francesca was very easy to communicate with, and flexible about check-in, check-out times :)
The flat is located in a quiet residential area, and there are a couple of big supermarkets around. Pretty easy to get to the centre.
The room is a kid's room, but pretty decent. However, the bed would be unsuitable for anyone taller than me (192cm)! Otherwise, pretty decent for the price.