we stayed here with our two little girls when we came down to London to see a show. Marc was really communicative before and during our stay and when we had to contact him to request extra linen during the stay he sorted it out really quickly for us. The flat itself is small but perfectly formed and had everything we needed for our stay. It was.in a really central, quiet location too and we felt really safe walking around at night with the little ones. We would recommend staying here!