Helen was really nice and the communication with her worked very well! The flat was indeed spacious and provided everything we needed (like towels, shampoo, wifi etc). The only thing we didn't check before was the time we needed to get to London Centre. 15 minutes to the station and then another 30 to get there. But it wasn't Helens fault at all, she had told us and she left directions for us as well! All in all it was an amazing stay :)