I have tried to email the host direct before posting this review but have had no response, so my only choice is to post on here, publicly until I receive an amicable solution and full refund.
Although the room was satisfactory, the morning after a late night we had 5 separate knocks on our door, starting at 8.30am through to 10.00am.
The first knock woke us up and the second knock woke us up again.
The reason behind why, when I asked at reception was apparently there had been a problem with your systems and apparently it looked as though we’d already checked out, when we had not.
2 of the people that came to our room asked us the same question ‘to confirm our name’ and 3 of the knocks appeared to be housekeeping!
I am extremely frustrated and annoyed as we were not able to check in yesterday until 16:00pm and then to have 5 knocks on our door this morning from 8.30am when check out is 11.00am is absolutely ridiculous.
Please respond to me at your earliest convenience.