The flat was very clean, perfectly located and with many beautiful details. The communication with the staff was very frequent and constant. The check-in and check-out went smoothly and the indications to locate the keys were quite precise. The only little issue I would remark is that I had the impression that the beautiful loft-style windows may not guarantee a perfect thermic insulation of the flat and on very cold days it may matter. However, with this little caveat in mind, the flat was really great and comfortable.