It was a great experience with Etsh meeting us to make sure we started well with our great stay. Overall my son and I enjoyed the place, proximity and our time in London. We went to see Spurs win so that topped it off! The place is well equipped and overall very clean and we appreciated the additional sheets for the sofa bed. Certainly recommend it for any of my friends or family coming to London. Great for two people and perhaps a baby but too small for a family of 4 or more. See you again when I am in London!