Gemma's flat is a wonderful place to stay when visiting London, especially if you are going to be there for a long time (I was there a month), as the flat has its own washer / dryer.
The photos don't lie--everything is exactly as depicted. The flat is immaculate. The facilities and appliances are modern. The bathroom and shower are beautifully appointed, and the hot water delivery is fantastic--better than I have at my home in the U.S. The neighborhood is lovely; everything a guest might need is no further than about a three-minute walk away. There's even a Whole Foods just a block away--a godsend for me. Access to public transport is incredibly good. The nearest Underground station (which is one of the nicest in London) and bus stops are within sight of the flat. It took me no more than 5 minutes from the time I stepped off a train to be inside the flat--you can't beat that. The WiFi is reliable.
A few notes that might prove helpful to some: The top-floor flat where I stayed does require walking up 36 steps on a narrow staircase, but there are landings upon which you can catch your breath if you need to. As it was summer, I kept the windows open, so the usual city noises are audible. However, that does not bother me at all; in fact, I enjoy the sounds. The apartment gets a lot of natural light, which I love; remember, though, that in summer, the sun rises early, a fact which some sleepers might find disturbing. In the month I was there, it did get rather warm in London on 5 or 6 days, and there is no air-conditioning in the flat; however, this is England--you either accept that, or you pay a lot more for a tiny hotel room that has air-conditioning.
The host Gemma is lovely--welcoming, warm, and considerate; she responds almost immediately to messages. The gentleman who manages the flats is just as nice; the one occasion I needed some help with an appliance, he was there within minutes.
Would I stay at Gemma's flat again? In a heartbeat.
Mary
Fort Lauderdale, Florida