Lisa was amazing in assisting when ever we called her and she’s explained the usage of the items she recommended places to eat she even drive us to a place to get food the afternoon we arrived since it was getting late and most places were closing.
It’s not close to the cit my attractions or anything really if your visiting London for a few days you would have to travel to get to the attractions.
About just over an hour to the airport $60 pounds or train station $ 40 pounds which is a bit pricey by cab / Uber or you can take the subway which is min 1hour depending on the airport your going to.
Few amenities so make sure you have your own personal bathroom items (toothpaste / body soap / body cream etc.)
We pretty much only slept at the house since we were out all day till really late at night.
If your looking for a good nights sleep the pillows are not comfortable at all super old and needs replacing.
Overall it’s an ok place if you visiting London and just need a place to sleep.