Unfortunately the cleanliness wasn’t acceptable. You shouldn’t have to go into a house and clean it yourself. We also got bed bug bites on all of us which just the icing on the cake. The real shame is if it looked like it did in photos it would been great but it wasn’t and due to that you should of offered some of compensation not money off your next visit. We also couldn’t use the hobs because it was broken. You also told me would have a tv in which granted you told me it was destroyed but you could of replaced as you’re planning too- I think the attentive was sadly missing a lot which is a real shame. You both come across as really nice guys but didn’t seem to appreciate I paid full price for something that didn’t deliver. The location is really good and if the house was how it should of been it would of been great.