This was the worst Airbnb experience I have had and we nearly had to switch Airbnbs on the first night. Do not recommend at all.

On the first day of arriving at the Airbnb, we discovered that the drain in the shower did not work and so the water filled up the bathtub as we took shower and was nearly going to overflow.

We informed the host immediately and called the local contact multiple times but received no reply. When we were able to get ahold of the local contact, he had a poor command of English and didn’t understand what we were saying, and even suggested we call a plumber ourselves. After a horrific weekend of worrying whether we would be able to take showers (since we were at risk of flooding the bathroom), we contacted Airbnb to escalate the situation since we did not receive satisfactory replies from the Airbnb host / local contact.

This Airbnb offered us a full refund of the first night and gave the host a deadline of one hour to the host to fix the situation otherwise we would be relocated to another Airbnb instead / given a full refund. The issue was resolve on the second day.

There are other flaws with this place:

(1) The heating is very strong and even when switched off, it feels like being in a sauna since the windows cannot be opened.

(2) The bed is super bouncy and collapses / sinks in the middle.

(3) The flat is located on the first floor, next to a school and has absolutely zero soundproofing, so we would often wake up to loud noises.

(4) We were only given one set of keys only even though we are two persons staying in this flat, which was super inconvenient and unusual. We asked for an extra set (which is usually the norm) and were told we can make a copy ourselves at our own cost.