Stephen’s apartment is bright and spacious. It is clean, the bedsheets and towels are of good quality. Although there were several moments that made our stay there not so seamless. First of all showers. Shower in the master’s is ok but you cannot use it because the shower cabin doesn’t close properly so if you decide to take a shower be ready for the flooded floor. Bathroom shower doesn’t work properly and as a result you have to be very careful because in other case you will get flooded floor. Again. But the main thing that left not a good impression was communication. You don’t talk to Steve but you talk to his «support team». This is ok but at first they were not very supportive. When I asked them to clarify where I can find the parking keys - they didn’t help but asked me to read the manual carefully. Hah, this wasn’t helpful because I read it twice. I found the keys in the not so obvious place in the kitchen in the glass vase with a lid. After we moved out Steve’s support contacted me and said that Steve found evidence that we were smoking in the room and that there is a burnt hole on the sofa and that they would contact Airbnb Claim Service. The thing is that this hole was already there when we arrived. I guess they should have known it. Steve should have known it for sure. After that they asked me where I put the second pair of keys. But they never gave us the second pair of keys. This is upsetting because the apartment is pretty expensive but the attitude was like we were robbers or scammers. (And it’s impossible to take a proper shower.) We felt like Steve wanted us to pay for his lost keys and burnt sofa - not a very pleasant experience. Looks like something went wrong during our stay and the logistics was broken. In any case, the place is OK and the location was perfect for us. Hope the showers will get fixed.