We were welcomed upon arrival and we were able to drop our bags prior to the designated check in, which was very helpful. The flat was clean and beds comfortable. For the price, the flat is a great value. The location is super convenient to the Holland Park Tube station, unfortunately the station was closed during our visit (reopens August 2016) – this would have been good to know a head of time. We had great weather during our stay but it was a bit on the warm side, which we understand is unusual. We requested that a fan be provided but Carolina told us that was not possible. The surrounding neighbors were quite friendly, which we enjoyed.