really really nice place with tons of amenities (tv in room with DVDs, coffee maker, Xbox, washer) and private washroom. very convenient to London City Airport (30 min). only met one of the cats 'sausage' who was incredibly social and spent the night with us on our bed -*BONUS!* Katherine was out so we didn't get to meet her but Craig was very kind and helpful and even rescheduled a meeting last minute to accommodate a change in our arrival time. overall a great value, would highly recommend this place!