Emma is the most wonderful host you can hope for. She’s extremely kind, and sincerely cares about the guest’s well being. She makes sure you have everything you need in the room and makes you really feel "at home" without invading your personal space at any time. The room is absolutely perfect, gives you a very cosy feeling, and the bathroom attached to the room has everything one needs. It's really clean, it’s really well furnished and the room even has a tv with a Netflix subscription. Communication with Emma was really easy, she explained everything perfectly before my arrival and all her explanations were really clear. Next time, I’ll go to London i will definitely try to stay in this wonderful apartment again.