Nicola's flat is perfect in every way. She greeted us and was incredibly helpful and gracious. We visited at Christmas and thoughtful touches were everywhere--from poinsettias, roses, tangerines, chocolates to milk , teas and coffee.. Her artistic apartment is lovely, spacious, clean and uncluttered. All amenities are available. As noted in other reviews, the location is great with easy access to Downtown and all that London has to offer. St. John's Wood High Street has great restaurants and resources are all listed in Nicola's comprehensive folder. Even though she was away, we were able to contact her very easily when we had questions about the T.V. The staff at Oslo are also very helpful. We enjoyed walking up Primrose Hill, seeing LBS where our son is studying, a great musical, the Kews at Christmas, and several major attractions, using the Tube for our travels. Some visitors have mentioned street noise, but we were tired and it wasn't an issue. The only downside is that the flat had some evidence of cigarette smell. Even then, Nicola had scented candles ready for our use. Overall, I can't recommend this host and the apartment highly enough. We felt like we were at home away from home and appreciated all the Nicola offered ( as well as her delightful personality.). Make sure to get directions from the Tube which we hadn't done beforehand. Enjoy!!