Communication was great, and the location very convenient for underground and in a nice area. The place was not quite to the standard suggested by the advert though, and for just a room rather than the entire place it was therefore a little overpriced I believe. In particular I did not like not being able to lock your room (first time I have stayed in a shared property, with other rooms also being let, and you could not lock your room for security and privacy). Also no blind in the bathroom and with only partly frosted glass you could be seen having a shower from overlooking properties nearby.