Hari was very responsive and communication with her was seamless, making the stay easy and enjoyable. The room was clean and as described apart from the bed which is different to the one pictured and the mattress was slightly dipped in the middle. We slept fine though after a long flight. The room was on the ground floor hence there were occasional sounds but otherwise it was mostly tranquil. The location is perfect for getting to Kings Cross and other parts of London as there are abundant transport links within 5mins walk. Many fantastic restaurants within 5mins walk for the gastro-curious traveller.