We thoroughly enjoyed our stay! Trevor was fantastic with communication - we had to reschedule our dates due to Covid and he could not have been more understanding. We were also able to drop off our bags before check-in and leave them for a bit after check-out since the standard times were not ideal for our flights.
The location was perfect - walking distance to tons of shops and restaurants and 5 minutes from the Underground.
The flat was exceptionally clean with comfortable beds and pillows, plenty of closet space, and well-equipped kitchen. We also took advantage of the washer & dryer so we don't have to come home and do a ton of laundry!
Please note that this is a garden apartment (basement level), so it is much darker than in the photos. Not a deal-breaker by any means, but I was expecting a light-filled space since the photos are so bright.