Fantastic from booking right through to the end of our stay. We loved our family stay in London. Everything was provided and it was really comfortable for a family of two adults and two children (aged 7 and 8). It is in a great area, easily accessible to public transport (with a bus at the end of the street) and options of both Piccadilly or Central Line tube stations not far away. The car park is a definite plus, there aren't many places in London that come with their own car park!!! Thank you to Lorraine, we really enjoyed the stay and will be recommending to others.