Frances's place was in a really good location, right in the middle of a lively area in London. Overground train station was just 5 min walk away and underground station (Liverpool street) 10-15 min away. We arrived on a bit cold day/night, so it was a bit chilly at first, but fortunately with the hosts help we managed to get the room warmer. After going up the stairs, the room itself was located just in front of the main entrance of the flat and there was also easy access to the kitchen and bathroom. The bed mattress had a small dent on the left side (so if anyone interested in the place is picky about the mattress, then it can be a problem). It was a bit noisy in the room (noise from street), which was expected for a lively neighborhood and nothing that a pair of ear-plugs can't fix :). We had no problems with the other people living int the apartment. The host is very communicative and responds quickly. Overall, it was a nice place to stay in and we would recommend it. Kadi and Marika