Generally this is a good spot to stay in London but there are a few catches that you should be aware of.
Pros - clean, great location, price is relatively reasonable
Cons -
-The pictures are not accurate and are of different rooms. For example I was in a basement room rather than a room with stairs and a loft which was fine but I would recommend removing inaccurate pictures so people know which room they are actually getting otherwise it’s very misleading. Pictures of the room I believe I was in also included a small table with chairs which was not actually there.
-Noise - the ceiling is not insulated well and there was a lot of noise coming from the people upstairs (creaky floors, stomping, could here talking) until 2am in the morning so quiet hours were not respected and followed during my stay and made it difficult to sleep.
-Communication could be improved. At first it was very quick to get a response until I requested to change the dates of my stay to be shorter and get reimbursed for the second night that I wouldn’t be saying for. I never got a response and therefore didn’t get a refund.