Caitlin was a fantastic, warm and welcoming hostess who was ready to help us with anything we needed. From recommendations in the area for drinks and restaurants to tips in general about London. She was a great communicator and always available when we needed her. Her place is lovely with little indoor, outdoor spaces and so much light and airiness. The location can't be beat, with a quick 10 minute walk in either direction getting you to multiple underground stations for easy access to most any place. And it's an easy walk to Hyde Park and the surrounding areas if you're the walking type (which we were). An additional bonus is Lulu the cat who is friendly and so soft and cuddly.