Venessa was very helpful during the stay, as there was a transportation strike in London during the stay which we were not aware. She ensured we are aware so we could plan accordingly. Also we really appreciate the quick responses for queries. The location of the room is awesome, you get everything nearby within 10mins walk radius so excellent location and value for money. Only issue was the constructions nearby the apartment which is very loud but if you are not in the room between 9am to 5pm as we will be traveling around then you might not notice. We get up late in the morning so its was disturbing otherwise it was a very pleasant stay and very professionally maintained apartment with homely vibe.