The room is two floors up. has two single beds as you can see in the photo's. Hussain was available to pick up keys , you need 3, Front door, flat entrance and room key. It is clean and tidy , the bathroom is situated down the hallway and you are living with a family. I left early and using the bathroom was not a problem for me. No TV , bottled water provided. Close to Victoria coach station ( 10 mins walk ) . I was satisfied with my stay