First time in London, and the place was good. The beds were comfy; the Rooms were well-ventilated & well heated. Relatively small, but I soon learnt that's how London is. Maybe the cleaning staff didn't do a good job, but there was a lingering smell (nothing foul but stale) in the washroom though it was all clean.
The complimentary soap in the washroom could have been a bit better. Somehow very few plates in the cabinet. The Chair broke down when I sat somehow. The trash bins weren't marked for organic & plastic.
Good location, 10 min to Whitechapel, but not the best neighbourhood. Keys pick up & drop are not at the location but in a separate place 10 min away, which was a bit irksome. The locks could have been better; it was a bit hard to open & close; maybe adding a bit of instruction for it would have been nice!
Wifi was great, though.