The location is perfect, a few steps away from Piccadilly Circus. What we found shocking was the sanitation (which I think should be a given in every letting in a modern city): the water works with a pump system and you can hear the pumping of the water every time you use the water (very loud). The toilet flush has no pressure (due to the pump system) and the toilet is constantly stuck (at check in we were told to open the flushing panel and push the handle down behind the panel if the water keeps flowing, which happened basically after ever flush). In addition, when using the air conditioner, the grid would often shut down and then you would need to wait for half an hour and then push the electric power handle up. We are not fussy guests but the sanitation system was not acceptable as this is the most important aspect to me in an apartment (toilet must work immaculately). Apart from these two issues (electricity and sanitation), the room was small but clean. Check in was smooth.