Daniel was extremely welcoming and accessible throughout the booking process and the stay. Since this was our first trip to London, it was extremely helpful that Daniel provided us with directions from the airport, oriented us to the area, gave us tips on transportation, and gave us recommendations for restaurants nearby. He was even nice enough to wait for us after we were delayed an hour at the airport with no rush or hassle. The location is central and an easy walk to some big attractions or the metro station (which is extremely fast and easy to navigate). Highly recommend. It is exactly as you see it in the pictures and a nice, quiet place to come back to after a long day of sight-seeing.