Unfortunately we have not met Dean during our stay, but he kept in touch via messages and was a very caring host, asking if we needed anything and if we are OK. We stayed here for six weeks with a toddler. The area is very family friendly, nice playgrounds and parks are close. The house does not have a lift, but for us it had not been a problem as we travelled with a small and foldable buggy. The tube station is about 20 minutes away on foot, I really like walking and was happy that our flat is in a quite neighbourhood instead. You can also take a bus there if you are not a fan of walking. As we did not have a car we ordered our groceries online, which worked perfectly with Asda. There are some small shops around though. The flat is exactly as in the pictures, but bigger :) It has a nice view and nice light during the day. The neighbours are quiet and friendly. I highly recommend this place for families and if you are into a quiet holiday, and comfortable living. We will come back. :)