The room was nice, we just needed a place to crash at night after our long days exploring London. Check in was easy and we were allowed to drop off our bags early. The room is accurately described in the listing. The bathroom is tiny and it’s definitely very old plumbing. We had a couple of issues during our stay. On our second night, the automatic lock for the main building entrance wouldn’t lock after we had come in. We messaged the host company and they contacted their maintenance people and fixed it that night. The next night after a long day of sightseeing we come home and find that our comforter on our bed is wet. We looked around and it looked like there had been a leak coming from the upstairs plumbing. We messaged the hosts and called regarding this problem. Waited about a 1/2 hour for a response and they sent maintenance right away to take a look. They gave us a new clean comforter and said the pipe upstairs just needed some tightening and that this had never happened before. We just hoped for the best and went to sleep. The next morning we hear a dripping sound, and the leak was back. Woke us up as the water hit our bed. It was somehow connected to the upstairs plumbing. We contacted the host company again. We took a video of it and sent it to them. We told them we would be out all day again and would like it if they could resolve the issue and get us fresh/clean linens while we were out. Luckily we were out all day and they were able to get a plumber out there to fix the issue before we got back. They gave us a fresh comforter but left the old one in the room. After that we didn’t have any other issues and were glad at how quickly they responded. It just sucked to deal with all of that during our stay. The bed could also be a little more comfortable, but it wasn’t awful. However, the neighborhood is really awesome! It’s a great location close to the subway and bus stops that are a quick trip to main attractions in London. If you just need a place to sleep in a cool neighborhood close to main attractions, this is a great deal. Which is what we were looking for. However, if you are wanting a luxury stay, I would recommend looking elsewhere.