You should never make business with this owner.
If you change your plans and you can’t check in - they will never refund your money.
Total unrespect to the customers.
The owners phone is unavailable.
The agents take care of his property and they care of a lot of property at once.
This agents pick up the phone from minute 5 after waiting if you’re very lucky.
But usually they never pick up and the line says - we are sorry everyone is busy. They will never call you back.
Then if you have booked with starting with the same day - and you have changed your plans - they will tell you some nonsense about their policies that no one has any idea about and in the end you will just lose your money with this guys.
By the way the agents 2 or 3 of them are going to tell you different stories how you need to cancel the registration.
NEVER MAKE ANY BUSINESS WITH THEM.