Perfect location and great layout, with the living room upstairs and bedrooms downstairs. Beds are comfortable. The elevator can stay stuck for one minute between floors, so we only took it once. One window won't open, another won't close. What looks like marble in the bathroom is plastic, and couches are not so great. The landlord could be more friendly. We still had a good experience, since this is an awesome part of London, great view, with a lot of space.