Location: no tube station close to the hotel. Price benefit at the end matches what you would pay somewhere else more central.
Although the premises were quite spacious and provided the family rooms, we felt like the place had opportunities for improvement.
-The attitude from the staff wasn’t great:
•when we arrived they were very unwelcoming and said we could only use English cards which wasn’t true.
•for day and a half we didn’t have but 2 towels for a room of 4 and when asking for the 3rd time if they could bring more we were told to check again.
-The room was clean and tidy, however the bathroom smelled like drainage, the doors of the bathroom were not private and it was very small.
-Leaving the suitcases was messy for asking the guests to mark them ourselves. On top of that the suitcases were all left in the corridor mixed with other suitcases and with no supervision of who takes what. If you won’t take care of them don’t offer the service.
-the AC/heating was very complicated. There was no one in reception to help us and next day they just replied on Airbnb to turn it on or off.
Overall it is a place with potential but it feels like the owner and people at the reception are doing us a favor by letting us stay there.