Maria and I didn't meet for the first few days due to us both being busy out and about, but she made sure someone was there to meet & greet me and show me around. Maria was very friendly and was very prompt to answer any questions I had, she also went to the effort to contact me during the day to make sure I was looked after. The accommodation was gorgeous, neat, clean and had a homey feel to it. The location was fabulous- really close to the train station and outside your doorstep is the heart of Nottinghill! Maria took me out for a drink and we had a great time, it did feel like talking to an old friend :) I thoroughly recommend and would go back in a heartbeat.