We had a great stay at Max and Billie's! Everything is as described. Another reviewer had said towels were rough but we did not find this to be true. The loft was a challenge first thing in the morning and the bed was kind of hard but all in all it was a great place to stay. We arrived early and they kept our bags for us until check in time. If you are coming from America, first time to Europe, give your body time to adjust to the time difference. We wished we had planned an extra day to enjoy because the first day we were so exhausted (we had a long layover and only got 1 hour sleep on the plane) we couldn't enjoy anything, took a 2 hour nap as soon as we checked in making our first day wasted.