I followed Rose's instructions and managed to get the flat keys, however, Rose did not say what flat I was in and the contact number left in case of problems did not work,number not recognised.
I ended up walking the streets of Greenwich at 10pm to find alternative accommodation.
Even Air BnB started to argue with me until I asked them to read her correspondence and try the phone number. Following this they were all apologies. No offer of money by way of an apology or for having to rent a room more expensive for the week. I have been given a full refund by them.
More attention to detail required Rose if you don't want these types of reviews. Not a good feeling when your stuck without a bed for the night in the middle of Greenwich.