The check in process was really smooth no complications at all, Charlie was in a Meeting but arranged for us to have the keys collected. The flat is at a good location, restaurants, the underground, shops a park near by everything you needed was less than 5 minutes away. Charlie was a good host and definitely will be looking to stay here again. Flat is slightly smaller than seems in the pictures but there were two of us, didn't have a problem. It was nice clean, had TV and internet to pass time or work which was great.