Communicating with Lydia could not have been any easier. I booked a last minute trip and she was able to get back to me regarding the stay within a few hours. She was at the apartment upon my arrival and explained the key situation to me. We were able to stay in touch in case of any issues and she was very good at getting back to me right away.
The apartment is a prime London location close the tube and many amenities. Throughout my stay, Lydia was very helpful and available at all times. Both Lydia and her boyfriend were extremely nice and easy to get along with. I highly recommend getting stay at their place!