Clean bedroom and bathroom at a great price. The bed is really comfortable as other reviewers have noted. You don't get three pillows everywhere!
Susan was very welcoming and very clear on the show round, which I found helpful.
Only downside - the internet defeated me. Susan is aware of the problem and did offer to try a couple of things to see if this could be fixed, but I ran out of time to try them - so I guess the jury is out.
I suspect the public transport is more bus orientated and I am a bit wedded to the tube, so in hindsight it would have been worth checking out a bus map.