Our dealings with Elissa were very positive and helpful. The listing was accurate in its content and it was very comfortable. For our purposes the neighbourhood was perfect, close to our family and for getting around London.
The negative aspect was the Basement flat which was being renovated. We were directly above it. The loud banging noises (which continued until 9.30p.m. on one night), the dust and smell of paint during the second week were irritating. If we had known, we probably would have chosen another place to stay. Once this work is completed that negative aspect will be removed.