The place was very clean and the location was excellent. Jessica was an excellent communicator and always got back to us within minutes when we had a question. I would not hesitate to go back again. Also, the proximity to a tube station was huge. The only minuses that might affect some but not all groups — for people with movement challenges the shower/tub might be difficult. It is very high up with nothing to grab. My not-limber parents in their 70s would struggle for example. Also, there is only comfortable seating for two. The couch can hold three if you line up in a row, but groups with three adults will probably find one of them spending the evening on a kitchen chair. But back to the positives. The shower head was great, lots of water, and the hot water supply was excellent. A super abundance of towels. We never ran out of hot water and towels. And it was really great having a washer/dryer, which allowed us to pack fewer clothes. The neighborhood felt safe. We would definitely come back to Jessica,a place.