It was clean and and very nice. I enjoyed everything about the place. The only issue I had was checking into the place. The people working the phone are rude and come off as not wanting to help. I had issues locating the lockbox and the number provided goes to a call center. It was frustrating communicating with them after a long 8 hour flight when you just want to get in and relax. You need better customer service workers if you are going to use a call center to help your guest. Besides that, the place is everything that the ad says.