We had a wonderful stay at Phyllis' flat! The location was perfect - centrally located and ideal for sightseeing all over London! Phyllis' home is lovely and welcoming just like she is. She contacted us in advance to inquire about our breakfast preferences, and to ask if we had any food allergies. She greeted us upon arrival, helped us navigate the public transit system, and recommended all kinds of activities. The guest bathroom in the flat is modern and newly updated (even a heated towel rack!) and the mattresses were extremely comfortable. There was plenty of storage and many thoughtful amenities. Phyllis is a delightful host and a truly interesting person, and we loved chatting with her. We thoroughly enjoyed our time at Phyllis' home right in the heart of London on Trafalgar Square and we cannot recommend it highly enough :)