The place was a bit of a letdown compared to the pictures - seemed to be 5+ years of wear and the lack of hardwood floors dulled it down. Pics made it look much more chic than it was in person. Although the internet service was pretty slow, Mark was very helpful in trying to remedy the lack of television service. The day we got there there was an outage in the neighborhood and he did all he could to fix and in the end made things right. Place is great for location. One of the beds needs a new mattress but otherwise no real issues with the place.