Hannah was brilliant at communicating and meeting me. The flat is great but not as advertised. The beds are different to as advertised. I got a full refund and stayed elsewhere. Defo suitable and brilliant for a couple to enjoy though. I have never given a negative review before and am finding this difficult but it needs saying. Honesty is always the best policy for everyone. I am glad it was resolved quickly and easily. I hope the next people that are guests enjoy their stay.