My husband and I stayed in this beautiful flat for 22 days.Christina and the Urban Chic staff were very accommodating. I absolutely love how bright and beautiful the flat is with huge windows and lovely design. We stated during the Summer heat wave, so we especially enjoyed staying cool, being that it is one of the few places in London that has AC. The flat was very clean, and feels like new construction. The furniture was nice and the beds were comfortable. The towels were not so nice, a bit old and ratty, but I just bought a couple of nice towels from John Lewis. The bath tubs are fantastic! We enjoyed taking a relaxing spa style bath from time to time. One of the only problems was that during our stay the kitchen sink has a problem in the drain and never really drained properly during our stay. Despite a plumber coming for four hours, the problem kept coming back. I only hope they resolve this problem in the future, because it made it hard to enjoy cooking in the beautiful kitchen. Another thing to be aware of is that the unit dose not have a dryer and none in the building, as the listing states. It dose have a washer and a drying rack. The unit is on the top floor, so be ready for lots of stairs, the listing mentions must climb stairs, my husband and I are very fit so we didn't mind carrying all our luggage up without a lift, but for anyone who has a problem with stairs, or traveling with small children this could be ruff. The location was great and steps from the heart of Covent Garden, but with the city comes lots of noise from the strand, the morning were also vibrant, but we found it kind of fun and laughed at the energy and noise of life in the city. All that being said, we had a great time and this is a beautiful modern flat that I do recommend.