My sister and I had a great time in Ben's flat. Ben was very relaxed and easy to communicate with, while the flat itself is as pretty as it is in the photos. It is spacious, light, and modern and filled with nice touches- like Ben's wonderful nespresso machine and his iPod dock. The bed is also super comfortable (great, firm mattress) and the elevator (which worked perfectly during our stay) made our lives much easier. The flat also happens to be located in one of my favorite parts of London- walking distance to the Notting Hill tube stop, to Portobello road as well as to all of the wonderful restaurants, shops and bars of Westbourne Grove. I highly recommend it!