The flat is in such a great location, just a short stroll to the tube, Portobello Road and a little bit further to Kensington Palace.
The new electronic keys make things very easy with no waiting around or worrying about losing keys!
The space is small but that’s London - it had everything we needed for our 5 day trip. The ladder to the bed area was totally fine for us but anyone with mobility issues may struggle.
Max and Billie were always prompt to reply and very accommodating with somewhere to place our bags when we arrived early.