Bradley was a great communicator through booking, check-in, the stay and check-out. Luckily for me an extremely early check-in was available and Bradley was accommodating. The place was as advertised, a nice spot if you need to cook, wash or work for an extended stay in London. Its just the right size and has all the essentials you need, plus chocolate, wine and coffee on top. Only slight downside was it is a very quite space and so you can hear doors through the night from residents in other flats, but a minor inconvenience