There was a last minute change of place, which wasn't a problem for us. Being a group of 5, I was expecting at least two copy of the keys. At arrival, as I couldn't find them, I asked the host if there were any extra copy at the place. The answer was something like "normally our groups do everything together" along with some obvious tips about how to deal with only one copy, what I thought it wasn't the best way to answer.

The place wasn't really clean, specially the carpets.
There were also a problem with check-out time, some confusion between the host and Airbnb which made the host to contact me and asking me to leave (not in a very polite way) before the correct time.

In general, the overall experience wasn't good. Some AirBnB listing are just managed by professionals, whom have to manage several places. This take away all the warm feelings about AirBnB, with a even worst communication than with a hotel.

I think this is the wrong path to go, too much business, too less care about the costumer.