I traveled to London with my four-year old and my parents, one of whom is limited in their mobility. Queensgate was the perfect spot for us! From a mobility perspective, the lift in the main lobby couldn't have been better (there are a few steps leading into the building, but they're entirely manageable). The flat we stayed in had everything we needed and was a perfect home base. Need to get some of your kid's energy out? It's only a couple of minutes' walk to Hyde Park. Want to visit a museum? The Natural History Museum and others are less than a ten minute walk away. And Anuca, who works at the front desk, is beyond amazing! We'll definitely stay here again on our next visit.