Neil's place is well located nearby 2 tubestations which lead direct into the city. The beds have good matrasses and even the sleeping couch in the livingroom sleeps well. Everything you need is available in the appartment, from towells and soap to bedlinnen, to good wifi and even a decent Nespresso coffeemachine! The communication with Neil is very good, always quick responses and flexible about the time of check-inn. We got an early flight in and it was no problem to check in (a lot) earlier than normal. the area the appartement is in (Tower Hamlets / Bow) is a quiet area. When you're inside the appartment it is nice and quiet so it is a good place to rest after a day in the city. There is a Tesco just around the corner, a nice pub just outside the Stepney Green tubestation and a couple of nice restaurants in the direct area. If I have to say one 'negative' aspect it would be that to get into the city you have to travel about 15-20 minutes by subway. But to us this wasn't a big issue for we all had Oystercards. It is not easy, if not impossible, to score a 10 out of 10 but this appartment surely made a real good effort!