Host was prompt in responding to all inquiries and addressed questions thoroughly. The neighbor, Maggie was welcoming and helpful with getting us keys. Good location convenient to tube stations, grocery store and Portobello Road. Nice size for couple and teenage son with two bedrooms and two bathrooms. The bed in the master bedroom was uncomfortable. It would have been useful to have instructions for the washer/dryer machine. We would recommend this apartment for its good value, cleanliness and features. We especially appreciated the wifi.