Waa apprehensive post booking as Paul was away on vacation and could not get in touch immediately.. But he mailed back detailed instructions on where to collect the keys from and we could easily find our way to the apt from the airport.. The location is excellent, with only a few mins walk to the Underground, from where all key tourist locations cud be accessed in 20 mins, though if you want to experience the staying of central london, this may not be exactly the place..there are also several buses, which we used to access asda/Tesco super stores.. There is also a Tesco Metro opposite to the apartment, which was very helpful, especially in getting drinking water, as the water is hard in the apartment.. Though the area is quite busy, the flat was warm and quiet inside.. The apartment is simple but serves the purpose and has 2 queen beds.. Overall, a good stay..