The apartment is exactly as the pictures suggest. A cozy one bedroom with a comfortable couch, bed, large screen tv, good Internet and overall facilities including the kitchen and the toiletries. Harry is a great host & quick to communicate. While I didn’t actually meet with him, he was always available for a quick response. There’s also a convenient manual available for all FAQs.
The washing machine had broken down just before I moved in and Harry did everything he could remotely to try and fix it, also offered a launderette service.
The check in process was smooth although it had me going to another key pick up point before I could get to the apartment. A pick up point closer to the apartment would reduce the inconvenience by quite a bit especially after you have travelled long flights. The apartment itself is right next to a green park and a bus stop so local travel becomes quite convenient. There is no tube in this area though. There’s a large Tesco closeby so groceries are convenient also.
If I had to nitpick, I’d recommend addition of one or two frying pans (the one in the kitchen was quite a used one). The main building security is a bit iffy. The main doors were unlocked the first couple of days till someone may have fixed it.
Overall, the place is very convenient for business travellers and for small families. Highly recommend it and I would come back again.