The place was clean and tidy. Convenient location with approximate 10-15mins walk from the South Kensington Underground Station. South Kensington is a nice place to live, located in West London with expensive neighbours and therefore safety at night is not an issue. You will bypass 2 supermarkets (“little Waitrose” and “Tesco Express”) and a post office when you walk from the station to the apartment. It is located on the 3rd floor of the building so you will have to carry all your heavy luggage up along the long and very narrow stairs.
The apartment was basic equipped such as hair dryer, washing machine, cooking and eating utensils, microwave, oven, etc. However, none of the shampoo, salt, pepper, oil, and only 1 single row of tissue paper will be provided, so you have to bring or buy them yourself if you want to bath and want to cook.
We didn’t see Funda at all and the apartment was managed by other property management guys. We booked for 5 nights but the water boiler was not working for the first 3 days. Night in London was cold and my girlfriend was on her period, without warm water shower it was such a horrible nightmare. We had to boil the water, mix it with the bloody cold water and pour them on our body with a cup as if we were in the Stone Age. The property manager Mr. Arash wasn’t polite for all his liability, and he was not willing to guarantee the fix by the next day. Eventually including their first fix before my arrival, 4 times of repairs have been done upon a normal warm water bath which I has been paid for. Every time Arash claimed its working but when we were back to the apartment it was not and we were so angry and disappointed! My gf was a bit sick after such cold water stay.
Yet, Funda’s help was appreciated even the problem was solved with a very low efficiency. Luckily, Funda is willing to pay for the refund and we stayed 4 nights out of 5 nights only. With the lost of trust, we moved out to another Airbnb nearby with instant book for our last day of stay in London and luckily the refund has just fit my new expensive stay. She claimed that the boiler never happened but anyway it was a bad experience for us. Yet, it was a nice place to live with good location if the water boiler issue haven’t ever happened.