There are a lot of issues with this listing. I stayed here with a colleague for one week, and the wi-fi never worked. I had to use a personal hotspot the entire five days I was there. This host uses a professional management company, Hostmaker, and the company is not very good. They don’t communicate via the Airbnb app, and instead send emails for everything. We needed a second set of keys and because I missed an earlier email where they asked if I would need them, they charged 20 GBP to deliver them (most other listings always provide a second set of keys on the spot and free of charge). The host also says that you shouldn’t use the shower in the second bathroom, only the en-suite so this apartment is not advertised correctly as a two bathroom apartment. There isn’t a gym either (or if there is, we weren’t told where it was or how to use it). Our time here was fine, but dealing with Hostmaker was a headache and I expected more since this was a Plus listing. I would only stay here if you can’t find anything else (as what our case).