We arrived earlier than expected, however Emma was extremely accommodating. She immediately had a friend let us in and explain everything. Additionally, all instructions were prepared and laid out for us, including a list of restaurants in the area, etc. Anytime we had a question, it was easy for us to text Emma and have a response within minutes. The apartment itself was very comfortable and clean. There are 2 bedrooms (1 on the first floor with 2 beds and 1 on the second with a full size bed). In addition, there were 2 full baths and a spacious living area.