Very professional and organised response from John. Friendly and on-time check in and welcome. We had no problems whatsoever with the instructions or communications.

The apartment is well located for visiting much of the city on foot and is close to buses and a number of tube stations. There is a lift to the apartment door so it is stroller-friendly. It is located in a quiet courtyard so we could sleep with the windows open and were not disturbed by any noise (a rarity in central London!).

The apartment itself is clean, comfortable and well-presented. It was perfect for us with our two young children. You have everything you need for a comfortable stay:- a large fridge and freezer, cooking utensils, saucepans, etc. We were very pleased to find a cupboard with the basics like tea, salt, olive oil, vinegar, etc as well as shampoo and body wash in both showers. Plenty of storage for clothes in all the rooms. I would definitely recommend this apartment for families and those looking for a long or short term stay in London.