We stayed at Ferndean House with our 8mo and 2yo for one night while visiting family nearby and Meredith was wonderfully accomodating; she made our 20.30 check-in easy. We did not get a chance to speak much, but she was very friendly and welcoming and made sure we had everything we needed overnight and in the morning. Check-out was easy and we simply patted Ernie on the head and pulled the door shut behind us when we were ready. The house itself is beautiful and full of charm and the bed very comfortable.