This is an excellent place to stay, especially if you are in Kew to use the archives - it is only a 5 minute walk to the BNA. The room is very private, clean, and spacious, with coffee/tea-making facilities, private bath, and fridge. We stayed in December, and found the room to be very warm and cheery. Quiet, except for airplanes overhead (but then, that is all of Kew). The only issue might be for someone with mobility issues - you do have to climb two sets of stairs. Jean and Mick were wonderful hosts. They gave us our privacy, but were friendly and always available by phone or in person to answer our questions. Would definitely stay here again.