Even though I haven’t any chance to meet her, I really appreciate her considerations. The rooms were really impeccable! Radiators, boiler worked perfectly. Also there are a washing machine and a drier. The location was good. it is easy to get to central London and next to the house there is Sainsbury’s to buy water or something. My family really enjoyed our trip bc of Steph! We will definitely choose her flat again if we have any chance to come to London in the future. Highly recommend !