Absolutely the worst experience!!!! As soon as I realised I booked just the room I messaged the host.
She did not reply once even before I messaged her about something else!!! How would I even got in to the property if she didn’t even respond!
She refused to give me a refund and I have lost over £150 from this. I think its pretty selfish if I’m honest. The hassle I had to go through because she did not answer my calls or message is ridiculous. NO RESPECT. I do understand that she had a strict refund policy but I did message 10 mins after I made the booking!!! Again NO RESPONSE.
Also at times like this, why are shared places allowed????? ITS COVID