I was in London for work for 2 weeks and I had a very pleasant stay. The bedroom and private bathroom are really great and, as other guests mentioned, they look just like the pictures posted. Small details like kettle with tea/coffee in the bedroom make you feel welcome. I didn't meet Alex during my stay, as he was not in the UK during the period. But a friend of his was there and he was really helpful. I have no complaints whatsoever. Walking from East Acton tube station to his place seemed a bit far at times (10-15min), but different bus lines are available and one of them can take you from the tube station to Alex' place in 3min (line 228). All in all, a very good room at a very good price in London.