Despite the main issue of not being able to check in the first evening to a lot of frustration after a 24 hour journey. The host contacted us fairly quickly when he had a chance to (as he was out of the country), it was sorted within the same evening but we had already checked into another location. But this location is FANTASTIC and safe and peaceful for the purpose of our trip (leisure / business / examination). Short walk to the nearest Hammersmith & City and Circle Line (Royal Oak station) and only 9mins walk to Bayswater (Circle & District Line) 10mins walk to the Queensway (Central Line) plus 12mins walk right to Kensington Gardens. Nearby amenities includes Waitrose and a Sainsbury Local, and some local/foreign owned small grocery. HIGHLIGHT of the location for us was definitely the Arro Cafe (Temple of Coffee) nearby, amazing italian coffee, fresh selection of pastries, great breakfast offer and friendly staff. We visited it almost every day throughout our stay. The apartment space was lovely for two person, plenty of space, ambient lighting and lightly decorated walls. Comfortable carpeted room, clean sheets, sufficient power outlets, kitchen and washing machine all in order. However, it would be nice if the owner provided a printed welcome note with basic instructions esp. for foreign tourists unfamiliar to the system in London and will help the guests orient themselves better and reduce the time texting the owner for minor things. (like asking where is the iron or even the light switches). We had an issue with the portable wifi but it was sorted within a couple of hours as it was just data that ran out. We enjoyed our stay!