Giles and Suki couldn't have been more welcoming. Prior to arrival Suki sent a list of restaurants, grocery stores, and transportation tips. Since we were traveling to spend Christmas with our son in London, it was helpful to know how to plan for the holiday. Upon arrival Giles gave us a list of everything we could possibly need to know about the flat and the surrounding areas. The location was great and it was easy to get to tourist attractions as well as a variety of restaurants. Once inside the flat it was great to relax in their peaceful and beautiful home. The linens were luxurious and the beds were quite comfortable. My husband, myself and our 22 year old son all enjoyed staying there. My son really appreciated the ability to watch Skysports on the television in the evenings! Although we would like to keep this our secret, it is only right that we be generous to our hosts and all others wanting to find wonderful lodging in London !