Mixed feelings about the experience with City Relay.
On one hand the flat was beautiful and the location is great.
But a few things didn't go so great:
- The checking was troubling. We reached out to make sure it was going to be on time (because we had some work calls to take) and the agent said that was close by. So we decided to wait. But he arrived 45 mins late. We had 3 calls during that time to check where he was and every time he said it was round the corner.
- Once we checked in, it took another hour for the agent to check the flat and do a questionnaire. We had to ask him to leave, to be able to do our work calls.
- The flat didn’t have kitchen cloth
- The flat didn’t have dishes detergent neither sponge
- The table is unstable, it was wobbly and if someone would stand up putting pressure on the edges it would tend to fall.
- The checkout process ask you to do a 15 mins walk to drop the key in a Keynest, which we found uncomfortable with the luggage.