A wonderful experience in every respect. Comfort and thoughtfulness was in great abundance, and Marina even saved us regarding our inconvenient check in time. As others have noted, the apartment was immaculate, and great amenities, like a stocked espresso machine and other complimentary beverages, in addition to all needed kitchen equipment and tools, were also provided. The location is absolutely excellent if you are flying into Heathrow--one direct half hour train ride all the way, and a short walk from the Metro to the apartment. To add to this, a beautiful state of the art bathroom, including a deep tub, will enable you to luxuriate and relax after a hard day of sightseeing. Having her and her charming family right upstairs was also a great plus when we had questions or needed assistance. We will hope to stay in Claire's lovely place again!