There was a little mis-communication between myself and Josette which was as much my fault as hers. Everything aside from that was perfect. The room and ensuite was luxurious, one of the most comfortable beds I've slept in... and I'm fussy. Computer controlled lighting, a shower you could have a party in. Nice toiletries and towels. Offered a cup of tea on arrival, chilled water in the room and a nice breakfast. This is a little oasis in the centre of Ealing, off road gated parking, fantastic roomy Victorian house. Josette was very welcoming, intelligent and easy to talk to. 5 star accommodation at less than Premier Inn prices. Don't hesitate to make a booking, you won't be disappointed.