The flat was immaculately clean, with a modern renovation and luxury details. The kitchen was stocked with nice equipment for basic cooking (but bring your own spices). Everything was top-notch, from the soft carpets, comfortable bed linens, ample closet space, sound system, and dimmers on every light switch to make it cozy. The washer/dryer worked great and the temperature in the apartment was comfortable. The best for last - the view of and access to the private garden. We came with my 1 year old and she loved crawling around in the soft grass and playing in the playground.
Richard was responsive with questions, and very helpful - he even let us check out late even though he had a crew coming to work in the apartment that morning.
Location is cute - neighborhoody and quiet with the essential pharmacy/groceries and a couple of coffee shops and pubs. Close to Tube, and nice longer walk to Regents Park.