I had a great stay at Roger's, he was very nice and fast at communicating! The area is very nice, right by the Quays and the shopping centre and the tube station, easy to get around. The bed was comfortable and the room was nice. The doors do squeak a lot so it's hard to be quiet and the other couple staying across the hall kept slamming their doors every few minutes at 1am which was quite annoying. It may be helpful to oil the doors and let other guests know about not slamming the doors so late at night.