Sara and her son were very welcoming when we arrived and showed us to our room. The room was very spacious with a private bathroom and kitchen. We didn't get to spend much time in the room as had tickets to see a show. The room was not a luxury room but we didn't expect that for the low price and it had all the amenities we could need for our one night stay. The location was great in a lovely area with tube/overground stations nearby.