Our family of four loved the location of this unit - on a quiet neighborhood street perfectly situated near two Tube stations (Queensway and Bayswater) and within walking distance to Hyde Park and Portobello Market. The unit is on the 3rd story (no lift) with a nice open feeling in the kitchen and living room. The unit was clean upon arrival and had all the kitchen amenities we needed (French press coffee maker and electric teapot) and there were nearby stores to buy supplies (coffee, tea, milk, pastries). The internet service worked great (we did have to do some work during our stay). Emanuele and Alexis were super responsive, flexible and helpful before and during our trip. I would highly recommend this unit.