I was absolutely surprised in finding out this place is exactly as the pictures! Super clean and comfortable! My husband and I enjoyed this spacious room after walking the streets of Beautiful London. The Laundry and kitchen are accessible and clean. I can honestly tell you, they thought of everything. You don’t need to worry about forgetting anything because they have it. Lisa is great in communicating anything you need & Karlos is so awesome and will help you in anyway. I will definitely stay here next year! P.s. my husband loved Watching Netflix 🤣