Carmen was an excellent host. She was always prompt with all the communications. She kindly accommodated an earlier check in. The provision of the Oyster card was very handy. A well equipped kitchen. Excellent location - very close to St. John's wood station. Seems like a really nice suburb with a range of shops including Starbucks and Tesco express nearby. Apartment clean and tidy. Good size for a couple. Would stay here again!