Mark was an excellent host. The apartment is bright, clean, with an excellent location, right beside Russel Square tube station and a short walk to the British Museum. The balcony was a nice luxury, as were the many clean and fresh towels. Check in was easy and fast. The fridge freezer has lots of space and there's a dishwasher and a fully equipped kitchen, and a coffee press. There's plenty of TV channels, kids channels too. I'd highly recommend this to travelling families. I hope to be back some day!