The location is excellent, and Billie let us check in early which we were very grateful for having come from NZ. Unfortunately we were moved to another room from the one I originally booked due to work required. It meant we had a mezzanine bed which we had no problem with, but the ladder was a vertical 9 feet (I'm estimating here) with no room for error whatsoever. It felt a little precarious. Bathroom small but absolutely fine and standard for London. The guests below us came to see us on our second night to complain about how noisy we were which we were dumbfounded about. We are two very jetlagged mid-40 year olds... definitely not living it up. Think it likely needs sound proofing.