Sheya was a very responsive host and we always felt that any questions we had would get answered quickly. Upon arrival we soon realised that the kitchen wasn't fully equipped, the oven only heated up when you have it on the fan / grill setting, which made it very difficult to cook and there were no oven gloves, no cooking pans, sharp knives, glasses, mugs etc. However very kindly, Sheya placed an order and we received a delivery of glasses, mugs and 3 saucepans 2 days into our trip. There are no TV channels, but you can watch Netflix and I would suggest bringing a laptop too. The apartment was very clean and really warm. Unfortunately our biggest problem was the location of the apartment, as it is right next door to a train track (a very busy central line, with tubes going by every 5-6mins daily) Sadly this made it very difficult to get used to sleeping with this noise, so we didn't get much sleep throughout our stay, which was a shame after reading the misleading description listed on the apartment.