We spend 3 nights in Jacqui apartment in London. And although the apartment is nice and well decorated we have no intention of ever getting back to Jacqui apartment and do not recommend anyone else doing so.

Jacqui, The house owner, made us feel like a nuisance, we had a few elementary things missing/not working in the apartment (no toilet paper, heating in the bedroom did not work) and when we content Jacqui she either claimed that there the problem does not exist or send us to solve it. Response like - "the heating is working, you do not know how to activate it" - there were 3 identical heaters in the other rooms and we did manage to get them to work). Or when we mentioned that there is no toilet paper in the bathroom, and ask where she keep the spare roll we got the response "the cleaning lady usually leaves enough paper TO GET YOU STARTED" and she sent us to buy our toilet paper.
Airbnb is all about trust. True, for the house owner it's a business, source of income, and for us who rent the apartment it’s a way to have nicer rooms and nicer experience than those offered by hotels, but fundamentally it's about trust.
The apartment owner let us into a valuable property and trusts us not to do any damage, and we land in some foreign country, foreign city, and trust the owner to leave the key in the agreed place, to leave towels in the shower and to assist us if we run into a problem. Jacqui was the first house owner to prove us wrong and we will not trust here with the slightest problem we might have (heating and toilet paper is just a minor inconvenient).
We are using air B&B for quite a few years now. We have rented apartment, in Paris, Rome, Orlando, Budapest, Bangkok and London (and probably a few other places I can't recall right now). Not all of the apartments were perfect but in the few cases in which we contacted the hosts we always got a warm reply and someone was helping us solving the problems with the apartment.
I understand that for Jacqui this is pure business, but even if this is the case, she needs to understand that mistreating your guests is bad for business.
We do not recommend renting this or any other apartment from her.

Some technical information missing from the site:
- The pictures in the site are true and accurate.
- In order to get to the apartment you need to climb a pretty steep and narrow staircase around 40 stairs. Doing this with heavy luggage is not that easy.
- The apartment is literally above a pub. When we arrived to the apartment the windows facing the pub was open and the whole apartment smelled from some kind of boiled meat. Don't open this window; use the ones facing the street.