Making arrangements to rent the apartment was made very simple by Paul who was cooperative and helpful throughout the process. The apartment was clean, comfortable, and nicely priced. It is located in the middle of really multi-cultural neighborhood, and it's proximity to the Elephant & Castle tube station makes it easy to get anywhere. My two nits to pick were that the directions we got to get to the apartment were fine until we actually got to the apartment complex. It should be made clearer that the apartment is in a completely separate building than the one you first enter when you come onto the premises. Second is that the apartment is smaller than it appears to be in the pictures. It was perfectly comfortable for me and my two very large sons, but upon entering, I was a little surprised at how tight the quarters were.