Very clean, exactly as pictured. It's obvious that everything I'd need was considered beforehand. I didn't meet Ray, he was on a trip to Sri Lanka, but his friend let me in and the transition was seamless. Both of them are reliable and great communicators. The residence is very quiet, which I love. The DLR is just a few minutes walk and underground is a few steps farther. There are plenty of places for grocery shopping around, and Ray even left some suggestions printed out on the table. I'd definitely stay here again and I'd recommend this spot to anyone.