The host was fantastic and really helped make our stay enjoyable. As a family of four, they brought us extra chairs and new sheets for the sofa bed, which we really appreciated. The bed was comfortable and the sofa bed was ok for kids, but not sure it would be as comfortable for adults. They even brought us fans during the heat wave, which is incredibly considerate! Eyal greeted us and was always responsive to our needs. The location, as stated in other reviews, was excellent- very convenient to all the attractions London has to offer. Would recommend to others!