Mixed bag really. Communication was poor from the outset and I found the host quite blunt. No feedback on parking permits, I had no email from them re checkin - instead I had to wait outside for 15mins ringing the bill. When I called there was no apology they felt they'd sent an email and it was my fault there was nothing in my inbox??!! Also called them as my personal hairdryer had been moved and I couldn't find it - no callback! Reception was like a ghost town and I didn't see anybody. Room was fine bar the blind that breaks when you close it, a squashed spider on the bedroom ceiling, no shampoo, poor parking