My sister and I stayed at Melissa's place and it was AMAZING. It was my sister's first time staying at an Airbnb and she loved it. My sister arrived before I did and was the one to check in and it was a breeze. Melissa's instructions were very clear (she was not home at the time my sister arrived). Perfect location, walking distance to Brixton underground. My sister and I were attending a concert at the O2 Academy nearby and it was so great to be able to walk home from the show rather than trying to get a taxi out. Melissa's communication was so great and what I really loved the most was her accommodation of my little requests. My sister was traveling from the US to London and was not going to have a working phone on her so I messaged with Melissa in advance to get check in instructions that I could give to my sister before she left the US (print out and have with her). My sister also has a lot of social anxiety so I wanted to make sure she had the most clear instructions while traveling on her own so that she didn't have an anxiety attack. Melissa was more than happy to provide these small details in advance that I could pass along to my sister so she had no anxiety and was able to enjoy the concert she came to see. Very very much appreciated.