The place was great, looked exactly like the description, was clean, simple and was perfectly sized for 1 person (or a couple). The location was the best part since it was 1 & 5 mins away from major London tube stations as well as a grocery store and a cute pub and was super easy to access with my huge luggage. Checking in and out went smoothly and the stay was pleasant. Although I did not get to meet Jim or Lilly the communication was great and they seem super nice. The only thing that might bother you is the sounds from the street at night as the room is right above the Main Street? However if you leave the windows closed you cannot hear it too much! Overall a great place to stay for a short trip!