I expected this to be a place a sleep near Heathrow from which I could get an early morning flight. I did not expect any special home welcome--and there was none. The room (and ensuite) were just the basics--which is what I wanted. It was simple to find, and simple to use as a place from which I could get to the airport as I hoped. The bonus was the wonderful Freddie. He was up at the moment I was leaving and gave me a lift to the place I needed to catch the bus from. Very kind.