Communication with Alessandro was extremely efficient. The location was very convenient for us since we arrived and departed via Victoria train and coach stations. The kitchen was supplied with cereal, milk, and snacks.

This apartment is functional but very basic.
As a party of 4, (2 adults, 2 tall teenagers) the apartment felt cramped. The sofa bed is definitely too small for 2 adults but okay for kids under 10.
There is a bad, musty stench in the entry area.
The bathtub was dirty and had to be scrubbed. There are also no cabinets or counters in the bathroom to place toothbrushes, etc.

The mattress in the regular bed was uncomfortable as one could feel the springs. Linen and sheets were worn, they are the exact same sheets as in the photo.

We realize London is expensive, but for the room rate we paid we expected more.