A charming, beautifully designed and maintained stylish home. Joe is easily reachable and responsive. Had no trouble at all with anything. All details in house manual were very clearly covered. There is a housekeeper in the complex (which is part of an especially well maintained gated community), though I never met her and had no reason to seek assistance. Did not have the opportunity to really explore the area, but found the most pleasant way to get to where I was working (Trafalgar Sq.) was to walk to Sloane Sq tube either over the Albert Bridge (soldiers must break step when crossing!) or through Battersea Park which is a lovely walk.