As this was part Air BnB, part hotel, it was hard to figure out what fell under the purview of the host, and what fell under the purview of the hotel. When we were able to check in, we found all the room cold from the windows open, the room smelled damp, and we could not get the radiator going. There was a thin pad for a duvet/comforter which did not cover the entire bed. It smelled of damp, sour linen, and was damp to the touch. I reached out to the host, who referred me to the hotel staff, who in turn, seemed to take care of the issues while we were out. You have to surrender the hotel room key whenever you pop out and collect it at reception upon reentry. The convenience of the location made it worth it, however, I would not suggest more than a night's stay, as there appears to be some minor mold (mould) issues.