Overall, the place is great - spacious, stylish with comfortable decor, clean and tidy, fresh linens and plenty of extras, and really nice to have a washer/dryer. The location is decent -- close to a Tube station and also one block down from Portobello Road and the many shops, restaurants, cafes, and markets. Eliza (& her team) were easy and quick to communicate with, and they very quickly answered our questions about the amenities and various things with the house. That was very appreciated.
My biggest issue is related to the wall crack in the first floor bedroom. While it apparently isn't a safety hazard, it is a bit disconcerting because you both feel (lightly) and hear the wind coming through the crack. We still used that bedroom, and though it was cold, it was fine to sleep in. I just think people need to be aware of the crack before or immediately after booking this place, so that they can decide how they might feel about the structural issue, rather than getting to the place and finding it. Eliza does include it in her Instructional Manual which she sends out a week before the booking. I just don't think that is enough time to notify people, personally. That's just my opinion. Overall, I would still recommend this place!