The room looked good and clean. There were two issues. First, the heating was not working, and we were very cold for two out of three nights, with the last night being finally warm after it was fixed. The other was regarding the water in the shower, which was also only moderately warm on its hottest option. The UK gets chilly in the fall, so it’s comforting to be able to go back to a warm room and shower, which unfortunately was not our experience.