I was refunded the cleaning fee because the place was beyond filthy, there were nails hair, pills on the floor, the place was very dirty and even though the host refunded the cleaning fee, it was on the condition that we stay the full 8 days. When I asked for a cancelation and a refund as the "house keeping team" was not responding they asked for pictures and videos and told me to wait till the next day for the cleaners to come, this was when there was a pandemic. The host then told us to resort to airbnb to get my refund, and airbnb got back to me when the stay was over, which is 12 days after I reported the issue. Even though the apartment is nice and the location is good, I would recommend strongly against paying a dime to enter this place if cleanliness or hygiene is of any importance to you.