We had a lovely stay with Lucy. Beautiful room, nice and cozy and the bed is really comfortable. Towels and soap/shampoo were provided for us which was great as we'd forgot to pack anything like that!
Lucy has children and an adorable dog who are all absolutely wonderful, it really feels like you're staying with your own family. We came for a concert at Wembley Stadium and were able to get around the city easily from the house as it's close to the trains and bus stops. Lucy was super helpful with giving us directions and suggestions on where to go and was just a great host in general. We will definitely be staying again when we come back to London! :)