This was our first airbnb stay and thanks to Alex and Cindy it was fantastic. Both are wonderful hosts and helped us wherever they could. We found bread, milk and butter in the fridge and the appartment was very clean, very cosy and affordable. It's great to reach from Heathrow, and those who, like me, love Kew Gardens can just get on a bus and arrive in about 20 minutes. We will defenitly come back.