The apartment is exactly as advertised!!! It is very clean and a super convenient location. Grocery stores, a few restaurants and the underground are extremely close by. The washer and dryer made things so much easier while we were there. Be aware the washer and dryer is an all in one machine and is a condensation dryer so it takes a bit longer, but that's not a problem, just put your stuff in before you head out for the day. Leo was easy to communicate both before we arrived and while we were there. Honestly the apartment made our stay far less stressful and so I HIGHLY RECOMMEND. You're just 10 minutes away from everything in downtown London. My only quibble is I could not for the life of me figure out how to increase the volume on the TV but honestly this is such a minor issue. Great experience!