Chris and Leroy were very kind to us even before the arrival. Our flight got delayed and they managed for us to get in the place around 5 am. The breakfast had so many good things to eat that we didn't know where to start. The place is very clean, specially the bedsheets and towels. And they also provided hygienic kits with soap, body lotions that every traveler needs. The place is located 1 minute from the underground station and is a very strategic place because the linking to most of the landmarks tube stations is fast (around 20 mins). The price is not that bad, considering that London it's expensive by itself. For three people with a lot of luggages as we were, you'll have to squeeze a little bit to fit, but the space is enough. Within all the options, it was a well payed price.