Ramona was so friendly, helpful, and kind, and did her best to accommodate us and our last minute plan changes. Their dog Spice was lovely and well-trained! He was very friendly and knows lots of fun tricks! The room and bed were comfortable and their home was beautiful, in an area not too far from the train station which will take you to the city centre :) We slept well despite the heatwave (Ramona offered us fans and ice lollies to keep cool!) We felt safe and comfortable during our stay, would definitely recommend! ❤️