My friend and I had a great stay here. The location was really good and good value for a very expensive city like London. It was very close to the tube station which though not huge has 3 lines and makes you well connected to the city. Only 2 stops from Paddington where the heathrow trains arrive and depart. We were prepared for the 3 large flights of stairs by other reviews so this was not an issue. The studio had everything we needed and we were very comfortable (I would note that the bathroom is very tight by Australian standards but likely not unusual for London). Communication was very good and check in was very smooth. The neighbourhood has a supermarket, chemist and restuarants and pubs nearby and quirky shops and a cool vibe. Would highly recommend.