I stayed there for a total of 6 nights and it as all perfect. Location is super convenient as it is minutes from Victoria station. The location has the biggest merit of its own private entrance with Smart Key and you don't have to pass through the reception. the house keeping is very efficient and plenty of tea, coffee and milk is available. Breakfast is basic and the time for breakfast is short but it's acceptable. The toilet is on the 2nd floor but is always available and open. Never once in 6 days i had to wait outside the toilet. They are really cooperative and gave me free Wifi for my last day of stay as my Data package finished. Overall i would highly recommend the place and would stay again once i am back in Lodnon. The reception is also very cooperative especially the lady in the day time.