This apartment was exactly as described, and in a really great location, close to small convenience stores, the subway and the overground. The beds were comfortable, there were plenty of clean towels, and the street was generally quite quiet.

Carolyn was really accommodating; our flight arrived late at night and she organised for her housekeeper to be there to meet us, answer any questions and generally show us around and make sure we were settled. Carolyn communicated frequently before our arrival to make sure of times, checked in whilst we were there, and was really easy and lovely to talk to.