I was disappointed with the reception and the interaction, but I don’t use Airbnb in London that often. Possibly this is normal for London, but I found the reception to be mismanaged (wrong code, wrong apartment) due to the fact that this company runs multiple apartments in as efficient a way (for them) as possible.
I don’t think the apartment was worth the price in the end.
Location, cleanliness, furnishings, wifi etc was great.