June was a great host but before I get to the best bits about this great place, let me tell you of a few issues thats came up:
1) I requested an earlier check in due to our flights coming in super early. June was great on doing her best to ensure we can come in as early as possible but a slight miscommunication about a specific time caused a series of phone calls. Our last phone call left me feeling hostile and got called 'out of manner' and 'rude'. This did not make me want to meet her at all at this point.
2) As soon as I arrived in London, my first phone call was about the lift. She had no courtesy to tell me the lift that wasn't working for the past year was still not fixed at check in which left my family of 8 members having to climb 4 flight of stairs. It is not ideal having 2 members being babies and having to carry 2 strollers at every trip up and down.
3) When we checked in, there was an instance where I was checking the balcony out while she was introducing her place which I felt was a conversation between my entire family and her but I felt a certain racial tension where she slowed down and spoke more loudly to the rest of my family (my assumption is that she only thinks I am the only English literate one) as throughout the whole time my whole family has been speaking in fluent and correct English with her. It just felt very odd. My mother asked a question about the place but June went on to tell us about her ex-job and her travels and experiences which was completely irrelevant. There was a consistent exclamation of her 69 years of age while we were climbing the stairs too which we did not appreciate.
BUT HERE ARE THE GOOD THINGS:
Seriously for the value, this place is amazing. It is complete with all the amenities that a family needs and it is also very spacious. The balcony was nice to kick back and relax and watch the overground trains pass while having a cold pint. The rooms were very big and the beds were super comfortable too. In summary, it is definitely a great place to stay at but be sure you are transparent with ALL information with June and the place upon check in.