Worst airbnb ever
1. Cheap everything
It seems like they chose the cheapest possible option for everything: furnitures, appliances, towels, bed sheets, etc. Both the bed and sofa were super uncomfortable and small which was miserable. We stayed here for two weeks and couldn’t get used to it. The table and chairs also were of bad quality and provided no comfort. The washer & dryer quality was horrible too, not only it’s really loud, it also ruined our clothes.
2. No wifi
They didn’t have wifi and gave us a small Chinese portable wifi device that didn’t work properly. Then after a few days, they installed the wifi device that didn’t really work well in the bedroom.
3. False advertisement
Our place didn’t look like the pictures. We complained immediately upon checking-in. They said that it was written in the disclaimer that the flat could be different from the pictures. Sneaky. But it’s not like they just have different layout, the space was A LOT smaller and didn’t have the furnitures advertised on the pictures. The TV didn’t work because it only works with the wired network which doesn’t exist here. Remote control didn’t have any batteries. None of the light fixtures had the light bulbs (they gave us the light bulbs for some of the lamps later).
4. Management
This is the worst of all. The management company doesn’t care about the customer service and tries to find every possible way to make money out of you (£15 to check in 15 minutes early). You can see that in everything about this place. They were neither communicative nor helpful. They tried to mend the problems we asked them to fix two days before our check-out date, I assume in fear of a bad review.
5. The kitchen
The kitchen is big for the apartment but there aren’t enough tools. They don’t have any pans or cups (you can’t make coffee or tea). Only four drinking glasses, cheap wine glasses, three pots and some small plates. Not even salt and pepper. They give you two dishwasher tablets and you have to buy more yourself. Same for the laundry detergent and toilet paper.
6. Bugs
I found a bug in the bedroom and another one in the bathroom. I also found a spider in the bedroom.
7. View
There is a good view of the neighbors. Both the living room and bedroom are clearly visible to them and vice versa. So the blinds need to be down at all times which makes this place even more small and stuffy.
If you still want to book this place despite all of the fundamental flaws, here are a few positives.
1. Floor heating. Every room has the thermo dial so you can adjust the temperature to your liking.
2. There is a good cafe to work in nearby called Shaman coffee.
3. Tate modern, millennium bridge, St. Paul Cathedral are all in walking distance.
Still, I really don’t recommend this place since the management company doesn’t care to make your experience good. And there are tons of better options nearby.