I stayed in the Terrace room with kitchenette and shared bath for a week. Communication with Christina and Leslie was easy, quick and to the point. On site were co-hosts who came in every day and helped with anything that might arise and had good tips for local shops, ammenities and bus lines.
The room was very clean and the kitchenette had all the basic utensils (and, of course, the usual English tea tray, which other countries could learn something from ;-)
The location is spot on: bus stops within 1-2 min and the tube within easy walking distance.
I had a very pleasant stay and woild come back any time!