Really great clear and super fast communication before arrival. Its obvious how hard their housekeeper works to make the place clean and ready for guests, I liked how the cupboards were labelled so you knew where to find things.
Great price for such a central location. Don't be put off by it being in a block of flats in an estate, when you see the cars that are parked outside Mercs and Audi's you realise this isn't just a council estate! And there's lovely trees and shrubs planted in the square outsie. I arrived back from a night out at 3am and the route to the flat was well lit and I felt safe walking there alone.
It was different because the host doesn't live there, and you are staying with other guests sharing the kitchen and bathroom, but I knew that in advance. Did mean it wasn't as homely as other stays but at this price - no complaints.
Was a noisy flat - the floor boards are remarkably creaky and when other guests go in and out of their rooms you can really hear it, as the door latches sound loud. I had the added bonus of building work happening at 9am, which wasn't a blessing when I'd had such a late night. But the hosts weren't to blame for the neighbours DIY!
Overall a really good place to stay if you are after a place to sleep after a full day in London, use of kitchen a bonus too.