My brothers and I stayed at Damien & Sophia's apartment for a month and it was overall a very pleasant experience. We had some problems with the heating controls when we arrived and the door of the ensuite shower cabin was missing. Damien & Sophia's support team was very responsive and easily reachable. They sent a very nice handyman to inspect and fix these problems. We found the other shower cabin door in a closet and unfortunately the handyman said the parts were too old to be replaced. He put the door back and taught me how to close it so that the doors would shut tightly. It was not the perfect solution but at least I could shower without water splashing out. The apartment is in a very nice neighborhood with easy access to Shoreditch and central London. If you're arriving from Heathrow, it might be better to take the Elizabeth line and then switch to bus 149, a much more pleasant commute than taking the Piccadilly line. Spacious apartment with great amenities and appliances.