The hosts communication was amazing throughout. Didn't want to carry our bags through London, he was so helpful and let us drop our bags early and we could leave them there the next day. Even offered us a late check out with no worries. Just so accommodating! The shower was amazing, lots of towels, beds were all made up for us. My only issue is the mattress for the bed is really hard, a memory foam topper would be reccomended or a new mattress if I'm being honest. Just a lovely apartment and great location!