We had important concerns, but please also read the significant positives at the end. 1. Teresa did not respond to our text messages and email messages. She did not even respond when AirBnb tried to call her. If you have a serious problem you may be out of luck. (We hope Teresa was not ill). She did respond to our initial question about access and trash, but not within 24 hours. 2. The listing says there are detailed instructions in the unit but there were none. This is what made her lack of responses challenging. 3. No toilet paper or trash bags when we arrived. We left toilet paper, trash bags, paper towels. etc when we left. This is the only AirBnb we have stayed in where there were no toilet paper or trash bags upon arrival. Lucky the stores were still open when we arrived. 4. Kitchen needed a better clean. Dirty cutlery in the drawer, and the coffee maker and Brita pot were so dirty we could not clean them. The kettle was dirty, but we could clean it, so we could use instant coffee and tea. (The rest of the unit was clean, including the bathrooms). 5. Only one small fan for a 2 bedroom unit. The unit is not air conditioned. It was hot while we were in London. We had to sleep with the windows open and there is a surprising amount of street noise. 6. Hallway is even dirtier and more disgusting than other reviews have said. 7. Carpet coming up on hall stairs make the hall stairs a tripping risk. 8. Host should supply instructions on how to unlock door from inside. It is tricky. You have push the door in and out. (We were a bit surprised at the three locks -- made us wonder more about the nature of the building.) 9. Furniture is appropriately "shabby chic," but host could improve flat with better sofa in living room and by removing the dusty sofa covering in the second bedroom. THAT SAID, THE FLAT HAD LOTS OF POSITIVES. Very clean except for kitchen issues.
Good beds. Good bed linens and towels. Good modern bathrooms. Lots of fast hot water. Spacious flat. Wi-fi works very well and so does the TV and dishwasher. (We did not try the stove or the washing machine). Great location. Islington is a fun area of London. Close to Tube, several grocery stores, and shops and restaurants.