Francien was a wonderful host who made me feel welcome the moment I stepped over the threshold. The room was wonderfully presented and very comfortable. She provided local weather updates with venue and restaurant ideas over tea and toast each morning. Francine loves and knows London well. From the outset she provided me with all the information on London bus routes in all directions, with bus numbers to and from the notable sites as well as those providing the more scenic routes in various parts of the city. The 'oyster card' is incredible for inexpensive London travel on all buses, providing expansive views across the city from the top deck. I departed Francien's home and neighbourhood with the added feeling of knowing London from a Londoners' perspective. "Love London like a local". Thank you Francien.