If you are looking for the true London experience, away from the noise and congestion of tourist-oriented areas, you will not find a better alternative. High ceilings, wooden floors, a deep tub and a wonderful handheld shower. The widescreen tv has both satellite and Netflix, but you may be too busy taking in the view to watch. As others have mentioned, the beds are futons and sit low to the ground, we found them firm but comfortable. The kitchen is spacious and fully furnished with everything you will need--two grocery stores are minutes away at Westfield Mall featuring many English brands like John Lewis, M&S and Topshop along with numerous places to eat. Stratford Regional tube station is within walking distance and will take you anywhere in the city you want to go cheaply and efficiently (just don't forget to tap out with your Oyster card). The area is safe and well lit, we often returned late and never had any concerns walking through lovely Olympic Park. Beyond the delicious cake, Mareli had a Christmas tree awaiting us during our ten day stay--so very appreciated!