From the start, Karl was super responsive and helpful. He was attentive to our needs before and during the trip. The flat is clean and spacious - and everything was as communicated. We had a terrific experience as a family of 4. The location of the flat is great - Daylesford is just downstairs so we could stock up on some organic food; and the flat is close to many great restaurants. We also cycled to Hyde Park one day, walked to King’s Road and around Chelsea and Knightsbridge, and simply loved the convenience of the neighbourhood.