Heater was not working properly,
was told to follow instructions, even had to youtube and tried to fix it myself,
seek for help and was told that owner is working night shift and always busy working so i just had to fix it myself and follow the instructions.
i hope if you are going to be in the airbnb business you can make sure your guest (that has paid you a fee which is not cheap), be attended to properly.
care and concern for guest basic amenities needs is non-negotiable and a must if you intend to be in the airbnb business