The room was nice, clean and bright with everything I needed. I was welcomed accordingly on arrival.
The keys given were temperamental which meant when returning to the apartment, I had to phone Lori to let me in. The second night I returned, someone in the flat was having a full blown argument which went on till the early morning. I felt uncomfortable and my sleep was disturbed. I had an early train that morning.

Overall the stay was fine and Lori advised me on travel which was helpful, although she made a remark which was offensive. She mentioned that I could get on for a child as i 'look 12'. I am 22.

Having this experience being my first in London, I hoped it could have been better.