I was a little disappointed in this experience on airbnb - and I wouldn’t normally like to write a bad review however wanted to be transparent about my experience in hope for it not to happen to someone else - at the time of check in, the keys to the apartment somehow weren’t able to be located - it seemed as if the management company were doing what they could to locate the keys however it wasn’t until midday the following day that the keys were found. Whist it was offered for me to have a new place to stay it was approaching 9pm that evening and at this point I had just fixed something else myself - the following day when the keys still haven’t been found around 11.30 I cancelled the booking and asked for a refund which in the end all went through. Unfortunate that this happened as the apartment is in a great location and seems to be a very good price -