After a terrible experience with a previous flat, which AirB&B helped us get out of, Katy and Mark responded to our last minute Hail Mary and request to book and stay for 5 days almost immediately. Their flat is everything you need for a London stay and then some. We love Southbank, it’s easy to get around with a couple of choices of tube stops plus good bus service. The flat itself is beautiful and comfortably furnished.
Mark met us for an early check in to let us drop off our bags while the flat was being cleaned. We got a thorough explanation of how things work, including welcome sweets and cookies (the kids were happy 😊) and breakfast basics, milk, eggs, juice, bread, and coffee. And the ever thoughtful bottle of wine.
The flat is sparkling clean and you can tell that they take pride in their home.
Lastly, communication was excellent and the host was always available to answer any questions or make recommendations. Would be happy to stay here again anytime.