The flat is very nice and clean and looks exactly like in the pictures. The area is also beautiful and the view amazing! We had a problem with hot water during our stay - there was no hot water at all for more than 24 hours, in London, in winter. We understand that things like this happen and do not blame the host for this. However, Clara was very slow in responding to our messages and did not react as promptly as we would have expected in order to fix the problem.
In addition to that, picking up the key to the flat was a bit complicated as we had to go to her sister’s place, which made transportation from the airport to the flat more expensive and time consuming for us. We were not aware of this when we booked.