Amazing location in Covent Garden. Only hiccup which was disturbing was that I had dropped messages the night before check in all the way to when we reached London just before check in time (it was earlier agreed that we could drop our luggages couple of hours earlier) but there was no response. We were stuck waiting at St Pancras as a result for quite a while not knowing whether we still had somewhere to go. I had to resort to calling Andrew’s listed number multiple times but nobody picked up. Finally someone called me back and sent us check in instructions. It was the cleaner who received us and she was warm and friendly. Note that you will have to carry your luggages up a few flights of stairs. The rest of the stay was smooth and uneventful, and as mentioned earlier, this place is all about the location, few min walk from Covent Garden tube, with a Tesco Express a min away.