We were welcomed warmly, shown around the property, given information about the locality and transport links. There were flowers on the table, milk and orange juice in the fridge and tea and coffee provided! Lovely! The location was perfect for us as we needed to be near the Royal Festival Hall which was a 10-15min stroll away. Jacky had also arranged parking for us which was invaluable. The weather was very hot but fans had been provided to help keep us cool. Thank you.