DO NOT BOOK. Reservation was cancelled at 4pm on arrival day as we were traveling to the property. This despite much communication back and forth confirming the booking in the days prior, and even a further text message on the morning of arrival day welcoming us to London and confirming the check in time for later that afternoon. No reason was given for the cancellation and we were left to find a hotel at 4pm, luggage (and a very tired 11 month old) in tow.