Communication was a little weird. Responses were prompt, but they were all signed by “Judi’s Support Team,” and they sent me a couple surveys to fill out. The “team” messages felt impersonal. Also, the surveys were a little annoying since you have to fill out surveys with Airbnb at the end of the stay anyway.
The really unsettling thing about the stay was when a neighbor came home at 3am in the morning—the apartments are separated by a door that’s nailed shut—but it sounded like the neighbor was actually in the apartment. It woke me up, and I thought the host had come home.