Bertrand’s communication was superb. He met us upon arrival and showed us where everything was located and made us feel comfortable and very welcome. The place is spotless with nice amenities which include London guides, treats,coffee, tea and filtered water. Plenty of closet space and a spacious bath. I would highly recommend the neighborhood as well. The tube stop is close by and pubs, cafes, and coffee/bakeries are nearby. Excellent host and site.