Ann is very nice, full of warmth and very friendly person i came across. She made me like feel at home. She always guided me with best of her information. It was pleasure talking her and discussing about world. She has very generous and thoughful opinion about everything. I am very pleased to know her. She picked me from airport when i landed in London even in late night around 11pm. She just did it for me as i had mentioned her that it was my first trip to London. I will definitely look forward to visit her in my next london trip.