Our stay was good. Location is very good for getting into central london. There is a bus stop just opposite the property. Check-in had issues as despite messaging that I will be arriving I was only informed about the keynest ( The key needs to be picked at a nearby shop) after i arrived at the gate. This would not have been a big issue had we not been travelling with a baby and loads of luggage. The kitchen light was not functioning and we had to use the lamp kept on the counter top. The main bedroom light dimmer also had issues as it started to fluctuate on full brightness. Finally, the pots in the kitchen were a little worse for wear and a basic pan for cooking was also not available. Would have appreciated dishwasher tablets as well. Overall a good experience which could have been great.