Our stay at Kyles property was disappointing and we had issues daily.
The electricity went out twice and one of the times we were asked to personally top up the meter ourselves or else it would be a while until manager could get to it. We were working that day so needed the power so were forced to do so; we were reimbursed but having to deal with this was unacceptable. The room not being appropriately set up upon our arrival by not having enough sheets and towels even though we were clear about our needs. Also, the battery died in the smoke detector so we did not have a functioning unit the whole week.
It was also disappointing that after being told these issues had been reported to the property manager, we met him and found out that he knew nothing about what was going on. He didn’t even know who was staying in each room. The level of organization needs to be improved.
The place is well updated and the location is amazing, but management needs to step up and make sure these issues don’t continue to happen or else I would not recommend a stay here.