Riccardo is an easy-going and hospitable guy. My airplane to London arrived very late, but there were no problems at all arriving at around midnight. Riccardo waited for me when I arrived. I had my own private bathroom, the bed was fine, and as a bonus, there is a good breakfast restaurant - Canada Water Cafe - almost right outside the door. Also, on the day of departure, Riccardo rushed back from the gym to say goodbye. I appreciate that.
I'll happily give Riccardo my recommendation.