Ali was super sweet and very willing to help ! She explained how to use everything we’d need in the apartment, how to run the washer and the coffee machine. She’s very responsive if you need her and close by if anything comes up. The location was great, the tube was literally right there. There’s a nice park across the street with a couple cute cafes too. There’s a cute little patio attached to the apartment too, if weather allows it. If I come back to London I’d definitely stay here again !