The accommodation was good, and Kass is easy to communicate. But I think the problem is that when you meet some problems, he cannot find the way to solve them.
For example, during the time I stayed there, I had a neighbor, who would like to sing or telephoning in the midnight, even lasted till 3 a.m. then I told Kass to solve this problem, he said : "I cannot force him to do something, he is an adult, not a child now, if you are not satisfied with that, maybe the solution is that you can try to find another accommodation. " It was not a right way to solve such problem I think, If you open it on Airbnb, you should know how to manage and balance such things, not just saying "I tried my best …",
Maybe Kass is a good person, but not a good manager.