From day one, Bradley was very kind and thorough to give us all the information we needed. Throughout the travel, he was extremely quick to respond and accomodated us with generosity. You might be greeted by Sarah who is also very welcoming. The apartment is in an amazing location, right next to the major transportation hub but also in a quaint and quiet neighborhood. The place is immaculate and has all that you'd need as a traveler. I highly recommend Bradley's place to whomever wants to have an awesome expereince in London!