The accommodation met our expectations, matching the description provided. We did not have any problems during our stay. The check in process was easy and the noise was minimal, given a shared accommodation setting.
John assisted with our travel plans several times during our two separate stays. This was well appreciated.
I rated the location a lower 4 in order to identify that this is not the most convenient location for access to prime tourist attractions; especially if you want to return to the residence during the day. We knew what we were in for and planned for a full day away. Hence, this is not a complaint - just identifying a tradeoff you need to include in your planning. For time efficient travel it was always better for us to walk to Colindale station. We didn't have a high rate of success taking the local buses - in all cases it would have been faster walking to Colindale. During our stay I visited a mix of local businesses. Everyone was friendly and helpful. Thus, it is a pleasant community to stay in.