Clemence was wonderful on getting back to us promptly. As many people have stated, it is up three steep stairways. It's not a problem if you don't have much luggage. The flat is equipped with everything you need, including tea, coffee, sugar, olive oil, and salt and pepper. The entrance needs a serious cleaning, but it is a communal building. It is close to a tube stop and is above a lightly traveled street where there are outdoor markets every day.