I couldn’t get into airbnb since there was a problem with a lockbox but to my knowlegde this wasn’t Rehaan’s fault. He unfortunately wasn’t at home when I was there so he couldn’t help me but I found a nightstay from a hotel nearby. Before the incident Rehaan was very thorough with his instructions and was very apologetic after the incident. The location is great considering Heathrow, only 10 minutes via bus.