Everything went very smoothly. Someone met me exactly when I was set to arrive, and check out was as easy as leaving the keys inside and closing the door behind me! Charlie had left me a bottle of wine, which I never had a chance to drink but was touched by. The neighborhood was easy to navigate and full of convenience stores, plus it was a short stroll to my favorite park in London- Battersea! The bed was one of the most comfortable I have ever slept in and the shower water pressure was better than I expected for an old London flat. Two small notes/tips: the remote control apparently only works at close range, and the street noise is not particularly loud but it is persistent so even this native New Yorker had some sleep challenges. But again, best bed ever!