Hayley's house is located in an exceptional place in London, one of the most beautiful and peaceful places in the city. The house is comfortable and Hayley is very kind and very helpful with check in and check out times. For these reasons we were amazed that in more than a week the main light bulb in the lounge could not be replaced, never allowing a proper communal dinner and that, for a large house, the availability of cupboards was very limited. After all, it is a bit sad to see the tape on the kitchen cabinet doors and so many cupboard doors closed.