I stayed at Emma's place for 3 nights on my own. The flat is very well appointed and comfortable. The check-in instructions were super clear. Emma was easy to reach. The apartment is on the garden level but still gets lots of natural light. It's quiet at night and during the day. What I liked the most about this flat is that it truly felt like a home compared to many other places I've stayed at. Would highly recommend you to choose this place to enjoy Belsize Park / Hampstead on your next trip to London!