It was lovely to meet Biagio; he was very welcoming, friendly and helpful and quickly made me feel at ease. Biagio was good to talk to and easy to get a long with. The room was comfortable, very clean and tidy and located in a very convenient and quiet area - there was no traffic noise at all so it was very easy to get a good nights sleep. The location is fantastic for central London - only 30 minutes walk from Paddington and only minutes away on a bus. Would very happily stay again.