The apartment itself was pretty clean and the beds were comfortable. Though, the garden is not the place to be, since it could use some cleaning.
On our arrival though, we noticed that the toilet seat was broken and couldn’t use it for the entire day. Upon making the call that the seat was broken, the host did reply quickly.
One thing we also found interesting was that the heater of the apartment was on when we got in, thus making it very hot inside in combination with the burning sun outside. On this matter as well, the host responded quickly and turned down the heater. Upon this, in the evening when taking a shower, the water was too hot to bear and this probably had to do with the boiler being switched to heating the water instead of heating the central heating system of the apartment itself. This was an issue we dealt with for the remainder of our stay.
On the second evening my father slipped and fell in the kitchen due to a leakage from the bathroom, through the ceiling and into the kitchen. We contacted the host on the matter, and even though she reacted very quickly and answered the phone, her reaction wasn’t as we’d hoped. We have suggested for the host to try and change this in a positive way since the communication between guest and host is very important, and because of the lack of this, we have had a much less pleasant stay than we would’ve liked to have had.