We appreciated the security presence of the building that made it feel safe. The entry lights to the building were dark but it seems like security was aware of the issue. Very home-y, comfortable beds, lots of hot water for the 3 guests here. I suppose directions to run the washer would be helpful for future reference. We had a run in issue with drying with no rack available, but Eleanor was very helpful with a substitute answer. I would love to come back here!