Customer service is not on site so anything that needs to be addressed is done remotely. We emailed to see if we could get in early but no response by email.
We did however show up early anyway and used an intercom to speak with someone. They let us in two hours early so bonus points there!
Cute spot in a great location. Remember it’s a shipping container so good for a close couple.
Walking distance to Buckingham, The Eye, Westminster, Big Ben, and Waterloo station was just around the corner.
Great day market right outside the window throughout the weekday with delicious street food.
Would recommend!