Pamela was very cordial and helpful. The apartment was clean and ready for us. The description and pictures of the apartment were accurate. The apartment also had all the accessories we needed and Pamela also provided food essentials. We were happy to eat some cereal when we arrived as we were tired and hungry and our groceries would not arrive until later. We’ve stayed for two weeks and Pamela changed our sheets and towels for the second week. She resolved any small issues or questions immediately. Definitely recommend this host!