Nancy was a wonderful host. She was kind and was very very easy to get in touch with.
The flat was SO convenient. 2 minute walk from West Kensington station, with access to the district line to anywhere in the city. We found the flat well-equipped with all the modern amenities. There was plenty of blankets/duvets. The beds were comfortable. The bathroom clean and well-maintained. The kitchen, again, well-equipped and had a few extras like coffee, tea, oil, and salt. The checkin and checkout process was easy and Nancy was such a wonderful host. She left many extra brochures in the flat, giving us a good idea of recommended restaurants and attractions.