From the beginning, Grant and Akill were extremely responsive and easy to deal with. The loft was exactly as pictured - very light and spacious, and decorated with interesting and stylish finishes. Kitchen and bathrooms were updated and the one shower we used was our favorite in Europe! (the other off master was much smaller). The location was great, near lots of great restaurants and shops in a non-touristy neighborhood. Also, for being so central, it was very quiet in contrast to a friend's hotel nearby. Would definitely stay here again and recommend to anyone wanting a local experience in east London with spacious and amazing accommodations.