Gary and Rachel were very responsive via What's App as we prepared for our trip, being very accommodating with our arrival time. There were some communication issues when we actually arrived, but they met us at the apartment to show us around. The space was fairly accurate to its listing, with the exceptions that there was no wi-fi access (the apartment didn't have its own box) and 3/4 windows in the apartment did not open properly. The place was bright and had lots of light, though the floors didn't appear to have been swept.

Location-wise, we loved the neighorhood. Close to major tube lines, an assortment of restaurants within a 5-15 minute walk and a great pub -- the Duke of Wellington -- just down the street!