My husband and I totally enjoyed our stay at Robert's. It was clean and had everything we needed, including fresh ingredients for our breakfast. One plus point is the awesome location, very close to the city centre. It is just a few minutes walk from Lancaster station and Paddington station and Hyde Park. Robert was extremely helpful and reachable. it was a mistake for us to not return our rental car when we arrive at London because parking was expensive, so Robert helped us look around for a cheaper place to park our car for the 2 days we were in London. He went above and beyond even though he didn't have to. Thanks Robert!