Wow, I now completely understand all the amazing ratings! Between James and KK communications were easy and they were super responsive! I so appreciated the flexibility with leaving luggage earlier on the first day and being able to leave luggage at the apartment later on the last day because of a late flight. I was warmly welcomed and felt right at home. The bathroom was clean and tidy as was the bedroom, with a great view and a wonderfully comfy bed!
I appreciated the advice and answers to questions I had about how to get places and things to do in London, and whenever directions were sent they were detailed with landmarks making it super easy to follow! I also had an accident with my phone, it got submerged in water and was not working. I had a UK sim to navigate around, but no phone! KK very VERY kindly loaned me a spare phone that wasn't in use for the few days I was in London. This made a HUGE difference to me being able to get around and I am immensely grateful!!!
Thank you!!!