Jess was kind polite in her texts as well as accommodating about late check in - 11.pm - for which I'm grateful. However, I have to say that the place needs a good clean up - both the room and toilet and shower. If one charges money for staying over, one must ensure at least elementary hygiene level. I wasn't convinced about the freshness of the sheets and was offered to change them which I did. The room itself is not unpleasant. The mattress on the floor is comfortable to sleep on. It takes about 15 min to get to the nearest tube station.