Initially, there was misunderstanding regarding early check in which John had apologised sincerely. John was very helpful and prompt with his responses. The apartment was clean and the beds were comfortable. The kitchen was very well equipped. Location was great as the tube was just a stone's throw away.

Special thanks to John's team (Ella) for responding to our sms early in the morning (8am!) and allowing us to drop our bags early than was agreed upon as she knew we were travelling with young children.