Sue always responded quickly and dealt with problems immediately.
Comfortable apartment, we didn't use the swimming pool because of lack of time, maybe next time. Good public transport at a walking distance, as well as shops and supermarkets. Also, it's great to have a good parking place on premises. The place was quiet and peaceful with an outdoor sitting area and garden. Alas, we went during cold weather..
I really recommend Sue's place. We were 7 adults and a toddler.