Alison took time off from work to meet us on our arrival, which was very nice. She gave us excellent directions to her home, and had local "Oyster Cards" for us to use on the subway. The negative part would be the location in regard to the major tourist attractions, as it was located way on the west end of the city and travel time was an issue. Her home was clean, the kitchen organized for easy use, and it was affordable. We enjoyed our stay.