Jilly was very communicative, although I was so busy I didn't get met her. The room was comfortable and as described. The location is as described, although I wasn't aware when I booked house would require a bus and train (30-40) to get to most major sites around Westminster. That's on me. Although it was simple to navigate, just a Battersea is a little further out than I would have liked. Other than this, a great experience and nice accommodations. Recommend.