Pierre was the perfect host I can ask for. Check-in/out process, description of room (very clean & stylish), transportation access were impeccable. He was very helpful in pointing out tips and recommendations around the city. But most importantly, it was so nice to come back after a long day of sight-seeing to a warm cup of tea over deep conversations late into the night. One of the best hosts I've stayed with and hope to stay there again when I visit London again.