While we didn't meet Roger in person, he was very kind, communicative, and left detailed check in instructions. The place itself is spacious, the room is cozy, and a quick walk to Shadwell station. Our only negative was the hot water ran out when trying to take a bath and the shower head is not long enough for you to stand up so you sort of have to squat in the bathtub, which wasn't the comfiest. Otherwise, we had a nice stay and it's perfect for one or two!