It is a large room in a residential area in the west side of London. Other tenants were very friendly. Very near the tube stations and the new Westfield shopping center. There is an amusement park near by and many ethnic restaurants. We liked everything except the bed was very soft and there is a curve where we put our heads. It caused back pain and headache for my husband for several days. We met Jade two nights before our departure when there was a electricity problem. I wrote her the problem and she replied right away.