Maria was very responsive with communicating. We were able to locate the apartment very easy and had no trouble checking in. The location is perfect! A small one or two minute walk from Kennington Tube and only a short 3-4 tube stops to be in the center of London. There are 4 flights of stairs in the apartment so it is important to know if you stay there you will have to be in good enough health to navigate up and down the stairs. Based on my experience, I would stay at this apartment again. :)