Olivia was super responsive and helpful. Upon arrival we were made to feel welcome and given great suggestions of where to go. The flat was central to everything we needed -- we walked everywhere. It was comfortable and warm. We felt safe and happy there. Loved the local haunts like Parade for breakfast, Lardo Bebe for dinner, Turkish food, etc. We flew all the way from Los Angeles to London for 2.5 days and it truly felt like a proper holiday in large part to Olivia's hospitality.