Check in was smooth only thing had told hotel well before hand that I’m celebrating our anniversary they promised to provide box of chocolates and Prosecco but there was none when I arrived.The room I was told I’d get had a balcony but what I was given was a small room with no balcony and there was no room service I stayed there for 2days had my bins full the whole stay.Not very happy with my stay not going there again sorry.