The host is very friendly, will answer any questions and help you immediately. The apartment is very clean, comparable to hotel services, with large Netflix TV and modern design. I chose this flat for new year's eve as my first time to London. I highly recommend this to anyone who visits to London because the location is very close to the city centre. Whether you go to famous tourist spot such as London Eye, Hyde Park and Tower Bridge, it is only a short distance away. It takes less than an half hour to destination which is very convenient. Also, it is close to undergrand station within 2 minutes walking. There are many supermarkets, restaurants and shops nearby. At the same time, you may aware the noise of vehicles. If you have difficulty to fall asleep, it will slightly affect the quality of sleep. Last but no less, be aware of the need for stair up three floors to get in the flat.