This apartment should be 5 stars. We had a fantastic time here in London and the location is exceptional. For the price there are few things needing attention. The mattresses are saggy and worn out, the window blinds need fixing, the kitchen needs to be better equipped and coffee machine fixed. Minus 1 Star...
Having to travel to a convenience store in Kings Cross to drop off the keys or be charged some fee is unreasonable.
We are travelers with luggage and are leaving London. Why make us do that?
We could easily just leave the keys in the flat or get a local convenience store. Minus 1 star.
Fix these issues and it would be 5 stars again.