We had a very pleasant experience staying with with Veronica. Her flat was simply stunning and exactly like the description/pictures - clean & tidy with fresh towels when we arrived. The apartment is situated in a calm neighborhood in close proximity to both buses and tube - making it easy to get downtown and around in central London. Veronica was super helpful and arranged for handover of keys even though our flight was delayed. She always replied quickly made our stay utmost enjoyable. I would definitely recommend staying in this flat and would do again next time I visit London!