Isabel was a burst of energy and made me laugh lots – just what I needed after a long journey. She was super accommodating for a special request and her help was greatly appreciated. Sofa is very comfortable and clean, love the direct view of the trees from living room and kitchen. Isabel was also very considerate when she woke up in the morning, while being cheerful and helpful with all my travel issues, saving me time and energy. I would definitely like to stay here again when in London.