I am a bit baffled by all the glowing reviews. Although the location is good, the bed was hard and uncomfortable and the room felt like a 2 star hotel at best. The worst part was our interaction with the owner.
Instead of a single clear message, the host sent a flood of so many messages that I thought there was a glitch in the system. None of the messages included the correct address for the apartment. Instead, the host sent wrong instructions for getting the key from a bartender and no address for apartment. She then sent a note saying previous message was wrong. It was not clear which message was wrong and she never sent another message. We had told the host we would be arriving on a 1:00 flight. Since the only address we had was about the bar, we went there to pick up key at 2:00 and bartender said he had no key and didn't know the address of the apartment. We texted and called owner repeatedly and she didn't respond. After45 minutes, we went to a coffee shop to go online and find a hotel. At 3:00, Anna called. When I expressed my frustration, she said it was my fault for not texting her when I landed to get information. a.) she never advised me to text when I landed, b.) given that I had been trying to reach her for the past hour, calling and texting repeatedly, this seemed disingenuous at best. She made no apology, blaming me entirely. Given that I had been traveling for 15 hours to get there from Seattle via Amsterdam and had been wandering around in the December cold trying to find her apartment, this was insult to injury. The only reason we didn't tell her to forget it and take a hotel was we didn't want the hassle of seeking reimbursement from air b&b.