Maureen was very very accommodating and very nice! Place looked exactly like it did in the pictures and was clean and nice when we arrived! it was in a nice neighborhood not too far from any tube stations (5 min walk) which was really easy. Maureen was really easy to contact and always answered in a timely matter. Not only did she help us with things for the flat but she was able to book a cab to and from the airport and gave us ideas on places to go! Overall the place was great and so was Maureen! We would definitely stay here again!