Place was exactly what I was looking for and for an awesome price, Richard was very helpful with instant answers to my queries. As I only stayed 1 night I never got to meet Richard but his wife was very helpful and gave me a warm welcome along with a Twix and Kitkat. Compared to some of the other places in London the price can't be beat and was really simple to get to the heart of London via the nearby train station. Would definitely return next time I need to come to London.