From the 'word go' Anne was helpful and on the ball, with a quick reply after our initial inquiry through to confirmation of our booking, On arrival we received a warm welcome from Anne's front door, then a welcome into our accommodation. The apartment was just as described, nothing was misleading. We were very happy with both the accommodation (clean and in good working order, comfortable, plus a few extras, ie tea, coffee, milk in the fridge and a London AZ and other useful guides, and a fresh bunch of cut flowers!) The location is fantastic, firstly for us as we were visiting for a musical event on the south side of the river, but don't dismiss this location at all if you are to be in central London, for the rest of London is so easily accessible from here either by foot, tube, taxi, bus of hire a bike! Thank you to Anne for being a conscientious host. We hope to return one day.