Sylviane provided a nice space for my boyfriend and I. We had a minor mishap when checking in as our plan didn't land on time and we did not have an international phone to contact her. We had to lug our bags to a nearby pub to wait for her return, but as I mentioned, it was a minor inconvenience. Sylviane helped give us many ideas for things to do in London. She offered us tea and breakfast some mornings which was more than we expected. This was our first experience with airbnb, but we would likely do it again.