Deb and Tim met us warmly on arrival and were both lovely. The apartment felt very homey, especially with the groceries (milk, juice, cake, wine) they had bought for us. Deb kept in contact throughout our trip and was always very flexible and considerate. There were four of us and we used both of the fold out beds, and although pretty squashy when the beds were open, we loved this apartment. Fantastic location and great area. The apartment made our stay in London ideal.