Both Leroy and Chris are very easy-going, flexible for luggage drop off and collection, offering a cup of tea, giving tips, lended us a torch when we went out at night. The room is first floor and nice, you have your own ensuite with shower and toilet, a double and a single bed, the mattress of the single bed is rather hard, perfect for my backpains, and that of the double is a bit softer. You are literally around the corner of the tube station, a big plus, of course you hear noise as well. Breakfast is included. Top price/quality.