The flat was gorgeous and all clean ready for our stay! Milly managed to work the check in time around our day which was thoughtful of her as we had a busy day planned the first day we were there. The people that live upstairs were very kind and were sure to make sure if we needed anything they were there. Communication towards milly was easy and after a few issues (which was absolutely not her fault) she gave us a partial refund to our stay! would absolutely recommend her flat and will definitely be going back again soon! Hendrix the cat is also a great add on💕xx