Ramona was an excellent host. She asked me when I planned to arrive and was flexible about the check-in and the check-out. The place was clean and tidy and about 5-10 minutes on foot from the Gloucester Road tube station. I wish it were cheaper, but as she says, it is less than the hotel next door, more comfortable, and includes the kitchen. She simply expects you to be quiet at night and not to make a mess in the room, which was not much to ask me for. In other words, this place is NOT for party animals, which suits me fine, no complaints.