My family and me (9 people in total) have spent a fantastic five days. The house is very clean and tidy. It had everything we needed: sheets, towels, kitchen items, etc. The neighborhood was very nice and quiet and had several supermarkets to buy. Jon has always answered me immediately when I needed. Unfortunately, I have not had the pleasure of meeting Jon in person. If we return to London, for sure we will come back to this house.