Gemma was brilliant, she maintained excellent contact with us in the week up to our stay and arranged for her neighbour to give us the key, which allowed for more flexible arrival time. Gemma was extremely accommodating and had left a folder full of information on the house, the surrounding area and the public transport. The flat itself was beautiful, excellently decorated with everything you could need. It was super central, with an excellent view and brilliant facilities. I have to say the bed was incredibly comfortable, we slept so well! Thank you so much, Gemma! x