Alison made me most welcome on arrival, my heavy case was immediately whisked up to my room for me and the room was a haven of peace and privacy after a long haul flight from New Zealand. A very comfortable bed, spotlessly clean and well designed bathroom and beautiful light made the whole unit a lovely place to stay and rest. The location is ideal for both the town centre and bus and train routes into London and surrounding area. Gates into Richmond Park are five minutes away so I enjoyed a lovely walk in the countryside and a coffee at Pembroke Lodge. I can't recommend Alison's loft and home highly enough and everything was as described. I look forward to another stay later in the year.