The host replied with promptness to all of my e-mails and was helpful with the info. she provided. We did not actually meet Aga in person but rather her flatmate Isabel. She was kind and clear and respectful. The description matches our experience in the flat. The neighborhood is quiet and there are shops and restaurants and bus stops nearby. It was easy enough commuting from the flat to Victoria Station to Central London. Overall, we had a very positive experience! Piece of advice unrelated to the flat - do not take the Terravision bus. You end up losing a lot of time with their service. Trust us, at least from Stansted to Victoria it was this way.