The accommodation itself is okay, but the location is great. Right in beautiful and convenient Kensington - close to parks and 2 tube stations.
In terms of the room, the bed is terrible - it’s got no support, tilts to the side and you can feel every spring poking at your back. Possibly the worst bed I’ve slept on. After my first night I started having back spasms and muscle aches.
The room is on the 3rd or 4th floor so if you have a lot of suitcases, be wary. The walls are also quite thin so I was always awoken by someone chatting / leaving their rooms in the morning. The room cleanliness was great though, they had a great shower. Overall fine for max 2 nights stay.
Billie and Max are great hosts - quick to respond and very accommodating. They helped me find a place to store my luggage, which was super appreciated.