We really enjoyed our stay in London. The flat was lovely, quiet, and comfortable for our family of five (with children's bedding packed up during the day). The kitchen was well equipped and included thoughtful touches such as fresh bread, basics in the fridge, and fruit mince pies as a Christmas treat. We didn't meet Simon but his assistant, Sadhick, was most friendly and helpful. Prior to our visit, Simon's communication with us was very good. The flat's location was, of course, superb and close not only to Buckingham Palace, Harrods etc, but also to a supermarket (Waitrose). We'd cheerfully book this flat again.