Simon arranged for us to enter the apartment early on the day which was much appreciated. Flat is lovely - exactly as described and as it looks on the photos. We know Richmond very well and flat's location is second to none: 2 minutes walking from shops, 5 minutes walking from Richmond train station (from where it is 20 minutes to central London), or 10 minutes walking from Richmond riverside. We stayed for a week, so a completely functional and equipped kitchen was great. Attention to detail is visible throughout the flat - it really makes you feel welcome. Sincere recommendations.