Caroline was brilliant with us even when we were over 2 hours late because of traffic. Her place is lovely, very clean and tidy just like the pictures. Its a modern apartment in a very quiet area. There are bars and restaurants close by. Tower Bridge is only a 10-15 minute walk away. If you stay in London i would recommend the open top buses as we also got a card that would allow us into selected places free. We went up the Shard with ours and thats only about 25 minutes for the apartment. Thak you Caroline