Where do we even begin to talk about our 3 months of stay with the most amazing people in the heart of the city!! Pratik, Yannis, and the team have exceeded our expectations, and made our stay very comfortable and memorable. It was an academic trip for us and we were looking to stay within walking distance to the British Library. It was our first Airbnb experience so not knowing anything, we sent out emails left and right for inquiries. Bless both Pratik and Yannis that they were never rude, and replied to every question we had in a timely manner. Once we arrived, Yannis made sure we had everything we needed, and would often reach out to make sure we were well taken care of. Because our stay was long-term, we stayed at a flat they own, which is a 5 minute walk from the hotel. King's Cross/St. Pancras stations, and the British Library are at best a 10 min walk from the flat. Most London attractions are 10-20 min by Uber/cab ride. All our mail, bedding, and anything we had requested was taken care of right away and brought to us by staff who were very respectful and followed COVID-19 guidelines and recommendations. Our space and privacy was well respected. They would always notify us before coming. Yannis, Pratik and the team have become more like a family to us, and that's not because we stayed for long-term but because they treat every guest the same way. They truly want their guests to enjoy their stay, and feel comfortable and welcomed. We highly recommend them and any of their properties for short-term and long-term stay.