Jacobus was easy to get ahold of and made sure I was comfortable while I was there, I unfortunately only stayed 2 out of the 5 nights I booked due to work, but the place was well worth the money, very close to the station, the room is was massive and the based was very comfortable with fresh bedding and towels. the washing machine was very difficult to figure out so make sure you ask about how to use it. other than that everything was perfect.