Lisa was super responsive and helpful in my last minute panic to find a place to stay for a night in London. Not only was the apartment exactly as described in the listing and pictures, all the other reviews that praised Lisa rang true! She has so many helpful suggestions and tips to offer, making a traveling truly feel at ease. The apartment is nicely situated on the DSL line with quick access to central London, ExCel London, and Canary Wharf. Oh and did I mention the beautiful view from the apartment?! Will definitely come back if I have another conference in London!