Awful and dismissive host. Strong smell of smoke that remained on my luggage so badly I had to wash things that were already clean so the smell would go away. No proper heating besides a tiny desk heater Alessia told me to only use for one hour to save electricity costs. Despite paying a cleaning fee, I had to clean the kitchen and vacuum the carpets myself. A bag of trash and food going off were left behind. Damp, smelly and hard kitchen and bath towels - like they had already been used. No dryer, even though it was listed. When I shared my concerns with Alessia she accused me of snooping through her things and making up stories and problems to get a free stay. Rather than address concerns, she believed that since she had 3 good reviews here, I must be lying. When I resorted to getting help from Airbnb to check out and be partially refunded, Alessia messaged me “hope you’re happy you got what you wanted!” which 100% confirmed that I never want her to host me again, not even for free.