To start with, Ngozi was a fantastic host. Communication with her was easy, and she was very responsive. She was kind, very helpful, and very nice. Over all, she was a wonderful host. The apartment was very clean and comfortable. It's located in a quiet neighborhood and a short walk to local bus stops, which will easily get you into central London or to rail stations. Check in/out was a breeze. The kitchen has everything you could need. I bought some food at a local grocery store and having a large refrigerator was great. The bed was quite comfortable ( I am 6' 3" and I fit nicely). The apartment was a joy to come home to after a long day of exploring London. Also, there is a small park right around the corner with a free outdoor workout circuit, including an elliptical, I wish I brought my workout gear. Overall, it was a great stay and a great host. I really recommend it.