Very clean apartment in an excellent location for accessing London’s attractions. The area is in the CBD so don’t expect too much action in the evenings in the immediate vicinity of the apartment. The upside of this is it was really quiet while being a few metres away from a tube station that takes you almost anywhere you want to go. Very safe and secure. We were traveling with two children aged 8 and 11 so we had to put the kids in the master bedroom while we used the sofa bed. The sofa bed was ok but needed some sheets that fitted and a couple of items of glassware and crockery were missing (we needed four of each). These things are easily addressed and Ross said he is attending to it. Ross replied really quickly to a few queries we had, so top marks there. Would highly recommend the apartment to visitors wanting to experience London.