Location, Location, Location. It was so easy to get around. Taxi, buses, underground and train at Victoria Station next block over. If you are a light sleeper, you can hear the underground, but a good set of ear plugs may help.. Communication is great. They may have housekeeping during week depending on how long you stay. They have a washer (no dryer) and a heated towel rack which is handy if you have a couple of days to dry clothes (so no need to (overpack). I would definitely stay here again just for it being in decent neighborhood, convenient walk to many sites and very close to Victoria Station and Victoria Coach Station (if you are taking any bus tours). And great communication from Fabrine!