This wasn’t the best Airbnb stay I’ve had nor the worst stay ever.
Pros:
- Good location, very close to a tube station. Close to an Amazon store too.
- Good communication when issues arose
Cons:
- We were given the wrong code for the lock box when we got to the unit. Shannon was quick to respond but it took a few different combination tries to get the wrong one. Frustrating because it was raining while we were struggling to get in and get dry cover.
- It was a bit loud at night being nearby a bar
- The unit wasn’t the cleanest. The ground was very dusty and there was a dirty, used makeup sponge on the ground near the desk when we first arrived.
- The fan was broken and given the limited air flow, it would’ve been nice to have a fan. We reached out on this issue and Shannon was very quick to respond and said she ordered another fan that would get to us the day before we checked out. However, it never came and we didn’t hear about whether or not it would come.
- The Internet stopped working but we just troubleshooted the issue ourself and reset the router.
- There was only one toilet paper roll provided. Given that we couldn’t wait for a refill, we just went ahead and bought more ourselves.
To be transparent, we only reached out on 2 issues (check in and the fan). And on both occasions, the responses were fast (which was appreciated). For the other issues, we didn’t bother reaching out at that point because it was just faster for us to deal with ourselves and not worth the time it would take to complain.