Neil's caretaker, Sally, was absolutely amazing. What a sweet lady she is. She met us at the apartment and was very welcoming and explained where everything was and when she realized the coffee machine wasn't working she quickly called Neil to get a new one which was delivered the very next morning. Impressive! The apartment was beautiful. Lovely kitchen and common area. Very clean and welcoming. There is only one bathroom which we found is difficult with 6 adults but it was very clean and spacious. A perfect place for 2 or 4 adults but a little tight for 6 as my husband and I slept in the common area. That wasn't too bad as the bed ( pullout) was very cozy! We'd stay again for sure!