Chima was very nice and attentive during our stay and when welcoming us. The flat's location is close to Borough Market and the lively Bermondsey area. The view from the courtyard is pretty spectacular, with the Gerkin and Tower Bridge on full display. The neighborhood felt at times desolate and not overly warm but luckily transit was really convenient in the area and we didn't have to do a ton of walking alone at night to get back. The flat itself was a little dirty, nothing major just kind of dusty and cobwebby with a few spiders in the corners. Could have benefitted from a little TLC. The shower leaves a lot to be desired, not very good pressure or heat consistency which is a bummer after a long day of adventuring and exploring a new city. The washer/dryer is a combo unit so be sure to not fill it too full or you'll need to run the dryer twice. Good overall experience that could have been great.