When we booked this place before the host approved the booking we asked specifically if the place has good internet as we are 2 IT professionals coming for work. They confirmed that the internet is good and when we got there they left some paper instruction were they said their in process of getting fiber so they only have a mobile dongle. The internet was so bad that it took 10 min to load social media imagine working on that.
The were apologetic and said they will reimburse the extra cost we pay for internet.
After we left their communication was poorly and said they won’t reimburse anything.
We made a complaint at AIRBNB and got a big refund because it’s a violation of the policy. You can’t promise a service and then not provided.
Imagine if I break something in the Airbnb I would be charged but if the host promises a service and not delivered they should pay as well.
Very disappointed with the host, adding stress and so on.
I would not recommend.