Location is excellent. But the entire block was under some kind of renovation during our stay, so we almost completely missed the flat when arriving. The flat is spacious for a central London location, and I booked it for the location and that it had 2 bathrooms. It's on a busy junction so can be noisy, but we were out most of the day so it didn't bother us too much. Some misses on the cleanliness - explanation given was that previous tenants had left some hard to clean mess. But Imran is very responsive to any query. While not always possible to resolve the issue, it does feel comforting that he listens, checks and responds.