Rowan was very responsive when needed. The location was perfect for a solo traveler. Perfect distance from the large crowds in central part of London, but close enough to get around to Marble Arch, Oxford Street and Hide Park. You also have access to Edgware Road Tube station. Even with the tiny space, the room was suitable for one person and suitcase. Rowan provided a fan that was very useful for white noise. He also provided me a map when I requested and offered suggestions to great eateries close by. He was always helpful when needed. Will definitely consider staying again.