Our stay in London was enjoyable. The Sonder team was accommodating, quick to respond, and pleasant to interact with. The check-in process was a breeze. The staircase leading up to the apartment was a bit narrow and carrying our bags up 3-4 levels was a bit difficult. On the other hand, the apartment was stylish and as described but the living-room space is not big enough for more than one or two people. The bed was extremely comfortable and allowed us to get a full nights rest and the hairdryer was outstanding. I didn't expect a good quality hairdryer at a rented out apartment/hotel but I was pleasantly surprised as it allowed me to feel "at home". Overall - a great stay in London.