It was easy to communicate with Tim, he replied quickly to text messages, so it was easy to arrange check in/check out with him. When we met him, he was friendly and easy to get along with. Before I arrived in London, he gave me really detailed advice on how to get to the flat and on the day, he sent me a picture of the building so we wouldn't get lost. The room was very comfortable and clean, and there was enough space for the both of us. The view was really lovely as well. We got our own bathroom and we were provided with towels, body wash and shampoo. It was easy to get to central London via bus. There are a few nice restaurants near their place as well as a Tesco express. Overall, I would recommend this place to others as I had a good experience, the room was comfortable and the hosts were very friendly.