We were disappointed in the flat for several reasons.

First, the photos on the website do not accurately depict the furnishings or decoration in the flat we rented, which is one of 2 flats owned by Andrew in the same building. For example, the furnishings in the living room consist only of a couch, chair, coffee table and floor lamp. The walls are white and they are bare. As to the master bedroom, the only furnishings are an uncomfortable bed and a bedside table. Again, the walls are white and bare. (We took photos but they cannot be appended to this commentary.)

On our arrival on Sunday, we saw that the flat was obviously not as the photos depicted. There was an obvious problem with the blinds in the master bedroom, which has floor to ceiling windows. The blinds were stuck in an open position and given the adjoining buildings and outdoor restaurant, the problem with privacy is obvious. We also immediately noticed that something sticky had been spilled on the kitchen floor (we cleaned the floor ourselves) and the bedroom carpets were badly in need of cleaning.

When we advised Andrew that the blinds were broken and expressed our disappointment in the state of the flat, we received a response essentially telling us that we were getting a good deal and the flat was "spotless".

On Monday, when we asked for confirmation that the blinds would be fixed that day, we were admonished to be polite. The blinds were fixed on Tuesday.

Although the flat is described as a "luxury" flat, that description is accurate only in the sense that the flat is new. The bedding was stained, the towels are thin and there was not even a bar of soap in the bathrooms.