the room was so clean, spotless! monochromatic decor gave it a clean space age feel, very modern and didn't feel dirty or cluttered like a lot of other rooms for the same price! the 24/7 whatsapp help service is a scam, still haven't gotten a reply hours later, but the people at Kip are very chill, helpful and accommodating. would definitely stay here again! only thing is the mattress was a bit shit for £90, hopefully they'll upgrade them soon ;)