First off the guy who works at the front desk is absolutely amazing, usually there during the day (cannot remember his name) but he was such a great addition to the property. I was skeptical because there were no reviews however this place was much better than expected. Great location, amazing view, the tube at tower hill was down often on the district line but other than that would definitely stay here again. It was so simple to check in and I got help with my bags from the security. 12/10 experience. I highly recommend