Carmelo greeted me at the flat, showed me around the place, explained how to connect to the WiFi, and let me know he was accessible if we needed anything. The apartment was clean, nicely furnished, and had all of the amenities we needed, so it provided a great base for my wife and I to explore the city. There are two tube stops within a 20-minute walk that give easy access to almost anywhere in the city and we never had any issues. It is relatively small, so it might be a bit cramped for more than two people. We spent three nights and would definitely have been happy to stay longer.