We visited London over New Year and we could not have found a better apartment in London! Ian's apartment is centrally located and easily accessible to major attractions and public transportation. The apartment is beautifully decorated and very comfortable to stay. Everything you may need (e.g., power adapter, london guide book, blow dryer) is available. Unfortunately we did not met Ian in person but the entire organization / communication with him was extremely smooth and very pleasant. We are looking forward to going back again!