Elaine is very friendly, helpful and I feel so comfortable being there with her. The room is clean, the bed is so comfortable and the bedding is also very clean. The place is easy to find, getting around in central London and transportation is also quite easy. Elaine helped me and guided me with my travel plans and also kindly loaned me an Oyster card for transporting around London. Thank you very much Elaine, I will definitely come back to stay here again and I highly recommend this place to anyone who wants to come to London.