Impeccable location - Waitrose and plenty of restaurants and some shops in the same building complex, across the street from a tube station, walking distance to British Museum and other attractions. The area has a number of nice used book stores and pubs.
The place itself is amazing: large, comfortable and bright, with everything we needed. Two bathrooms really make a difference. The balcony is an asset: I can see guests spending time there when the weather is a bit warmer.
Guests may be a bit concerned when they first arrive as the interior of the building looks a bit iffy. Get past that and enjoy the place: it is perfectly safe and very quiet, as many pensioners live in the complex.
Mark was very responsive and accommodating when our train was delayed and we had to postpone check in.
There were a couple of little things in the apartment that I pointed out to Mark as opportunities to make it even more welcoming - one that I think I should warn potential guests about are the door knobs. They are hard to operate and installed in a way that makes it easy to catch your fingers as you try to open or close the doors. That would be an issue for someone with arthritis or disabilities.
In another review I read that the floors are carpet rather than hardwood as shown in the pictures. That is true. It did not bother us at all but I guess the pictures may need updating.