Lakshmi is a very friendly host who responds very timely. Unlike other landlord, she did not hesitate to arrange handyman to fix something . Location is good. Very close to Hammersmith and Barons Court tube station. There is a street where you can get basically anything you need. Westfield shopping centre is a few bus stops away (you can also walk if you want to). If you are looking for somewhere to stay especially if you have lots of luggage, this is probably one of the few places that is suitable because there is lift. We did not walk any stairs throughout our stay.