My room is clean and big enough for 1 or 2 people who travel light. The kettle and the cups in the photo have moved to kitchen. Location-wise, it is great cos it is close to Euston train station and Warren Street tube station. But my room is facing a back alley where people smoke or talk loud on phone. And my room is on first floor. And walking up and down the narrow staircase with my 28" heavy luggage is not easy. Communication is fine, especially when I need urgent help. But if I could receive the check in details a bit earlier (not at 2.03pm for 2pm check in), I would stop worrying if the landlord may forget about me. Lastly, if I had known I have to share bathroom with 4-5 rooms, I would have chosen elsewhere.