Comfortable hotel with quiet rooms. Located close to the city centre and charming Kensington Gardens. The staff was professional, helpful and nice to communicate with. Even though the room was generally clean, taken care of, a bit of flaws could be found - e.g. hair in the sheets and bathroom - which turned out to be at least temporarily an issue of the room service, as the staff was kind enough to provide us a different room, where we encountered the same issue. Apart from that, the stay was comfortable, with everything you need accessible in the area.