Perfect! That pretty much sums up our experience with Karen and her apartment. She was very kind and warm, not to mention flexible, with us and our travel plans. Before and during our stay she was very responsive to emails, messages and any questions.

The apartment is very close to the tube stop and super convenient to many bus lines. When we arrived, she greeted us with a smile and offered us cold drinks, etc. She showed us around the apartment, making sure we were settled. The room was cozy, bathroom clean, wi-fi worked great, and there was even a voltage adapter plug in the room for our electronics. Though we woke early to explore, she left our nutella and jam with brioche rolls and fruit (delicious!). We needed to get a taxi to Gatwick airport at 4am to leave - and she arranged a car service for us!

My fiance was nervous about using AirBnB, but our experience with Karen has him convinced and has me hooked. I only hope next time we'll be able to stay longer and visit the pub down the block. THANK YOU!