Location! Location! Location! Biaca's place was just off Oxford Street and very close to all the main streets. Very close to Chinatown as well. Luckily for us, the lift worked when we checked in and left so we were able to use it to move our luggage up. Her unit is on the 4th floor so it is a climb if the lifts aren't working. The unit itself is comfortable for 4 adults. The rooms are smallish (but comfortable) but given it's central location, no complaints. The bookshelf in the hall is actually a wallpaper but does add a nice touch. Beds were firm and nice with clean sheets. You can see some wear&tear in the unit but that's likely because of the high demand of the unit. Because its in the heart of the city, you can hear street noises even though the unit is 4 floors up. We heard people singing/talking loudly some nights. Bianca provided earplugs which was a nice gesture. Also, the lights from the neighbouring building are quite bright and you'll need to draw the curtains shut properly or the light spills in. However, it didn't bother us as we expected it being in the heart of London but if you're a light sleeper and need silence, it might be a slight bother. For the price & location, Bianca's unit is great value.