We arrived at the apartment at 10am after an overnight flight from the US. We were hoping to just leave our bags and head out but, to our surprise, the place was ready for us. We were shown up by one of the hostesses who are present downstairs from 9am-5pm and were able to unpack. The location of this place is perfect. We knew nothing about London but staying in Marylebone was great. We were a few short blocks from Selfridges (very high end department store - my son loved finding the Bape store in there). Lots of great food options very close by. Tube station nearby as well making travel around London very easy. We lucked out with the weather for the first 2 days (mid-70s) but then got clipped by a heat wave on day 3. The apartment remained comfortable the whole time with air conditioning available - though it is only in the living room area, it does reach the two bedrooms with doors left open (no vents in there). The place was quiet for such a busy area of town. We were able to communicate with the hostess by text (WhatsApp) or in person for any questions including suggestions for a car company to take us to the airport in the early morning on Sunday. Very happy with our stay there.