May was very accommodating with respect to time of check-in and check-out. The place was just as stated, and it was nice to have an independent floor complete with a bathroom.
The location couldn't have been better. It is central to most of the major tourist spots of London, all within walking distance or just a few hops from Victoria station. The place itself is located on a cute quiet street but within stones throw of several nice restaurants and a grocery store. Incredibly convenient.
We had a good experience, and with no issues of any kind.