Communication with Bianca was great. She responded quickly and was able to meet us at the apartment. We were running a little late and Bianca was very accommodating. The place itself looks just like the pictures. It is well stocked with cooking utensils to make easy meals. The location itself is a little industrial but we felt very safe. The apartment backs onto train tracks, so if you are a light sleeper you may want ear plugs. It is located 10-15min walk to Kings Cross/St. Pancras stations which will get you everywhere. However, if that is too far of a walk, there is a bus stop just 2 minutes from the front door that comes very regularly and easy to catch. There is also a small grocery store just around the corner as well as a pub at the end of the street. Overall we really enjoyed our stay and would recommend.