The air conditioner wouldn’t work (no remote) and no one responded to my request for help. The TV didn’t work as the aerial cord didn’t fit into the socket and someone had tried to sticky tape it in place. The room was far too small for the amount of beds and the kettle or toaster cord wouldn’t reach the plug in the kitchen rendering the kitchen pretty useless. The staff were helpful upon check-in and carried our bags to our room, but sadly that didn’t make up for all that was lacking in this accomodation. All in all, an uncomfortable stay in a terrific location.