Merelda is incredible, really the best airbnb experience i have had and i have only ever had good airbnb experiences. she is hospitable, caring and helpful. she has a folder full of things to do in the city of london which was very helpful. the room is very clean, has very thoughtful touches including coffee, water, soda, and snacks. the bed is comfy, everything was truly great. she is very understanding and considerate of any request that you may have!