While the initial booking was without hassle, 11 hours before we flew out for Tokyo on our way to London we received a couple of emails from Anetta addressed to someone else confirming their booking for some of the days we were booked, which left us puzzled and a little concerned. After a few more emails, Anetta confirmed that there was another booking for a different flat in the building and apologised for the mixup in communication.

When we arrived at the apartment we were met by Anetta and Toby with big smiles and welcomes. And news that they were having a party in their apartment that night on the ground floor and they invited us to join. After just having spent 12 hours on a flight from Tokyo all we wanted to do was eat and rest. But unfortunately the party started at around 7pm and did not end until just after midnight with music and loud voices and bad language outside our bedroom window. House rules tell guests not to make noise but we were not afforded the same courtesy back.

The flat itself was as described, with a nice shower and modern amenities but the beds were not as described (king) but 1 normal bed in bedroom and 1 fold out sofa bed in the lounge/dining/kitchen area. Not king size by Australian standards, more like double. We had to make up our own beds, put on duvet covers, pillow cases, mattress protectors etc. - in all of the other AirBnb properties we have stayed at so far, the bedding was already set up by the host.

The flat is located on the first floor so there is a flight of narrow stairs to get up, not mentioned in the description. This was difficult for my elderly mother to navigate.

On the plus side, the location is good, about 5-10 mins from the Hammersmith area which has nice shopping, pubs and well connected tube lines.

Overall had we had a better description of the apartment and been warned about the party we would not have booked this apartment.