I wasn’t able to go in to the property on time. The lady only started cleaning when I got there. I was told o wasn’t able to shower because they were doing maintenance work on the shower. As you can see it is shared bathroom and kitchen. Which we didn’t mind but as we were going to use the shared areas there was builders inside the property. When I told the host he said thank for your feedback and no compensation was given until I had to contact aircover. They tried to resolve the situation but instead the host denied the refund and I got a coupon. He kept the money and I was given poor service. And apparently if this review isn’t up to standards and regulations it could get taken down. So there’s that too. Thanks air bnb.