When we arrived at the property it had not been cleaned. The bed had obviously been slept in, used towels on the floor, hair in the drain, trash by the bin and on the bedside table.
The furnishings in the lounge of the flat were COMPLETELY different to the photos. It was undecorated and for some reason there were two tv monitors, though only one was plugged in.
There were no instructions on how to log on to the internet.
We tried contacting the host to arrnage cleaning but he did not respond until we got AirBnB involved.
The host did ultimately arrange cleaning and the cleaners arrived within an hour but we chose to leave.
The property is NOT in Hampsted or even a comparable area in terms of environment.