The location of Lovina's flat is superb - on the Jubilee Line, you just walk out the tube station, turn the corner and you're home - a great advantage. St. John's Wood is a lovely, safe neighbourhood. Communication with Lovina was always prompt and helpful. Key pick up and drop off is at least an 8 minute walk away. The flat is nicely decorated but was a bit musty on arrival - fine once we'd opened the windows. We slept pretty well but the mattresses could do with an upgrade.