Leigh was a really lovely host. I really didn't see them much as I was out and about in Kew and at the National Archives but they had everything ready for me and were very friendly. This is an excellent location for TNA research and is also really close to Kew Gardens and the Kew station, so an easy link to central London, but also Richmond and Hampton Court, via the tube or bus service. The little group of shops on the other side of the station is really lovely and convenient as well, and includes a Tesco.