AWFUL……. It feels terrible to right such a bad review for an Airbnb stay. I will start with the few positives. This would be location. Being right in the heart of central London would have been amazing if everything else wasn’t so bad. Also, the bathroom tub was nice to soak in after a long day exploring and the kitchen area was a decent size and had good appliances.
Now the not so good. No communication about anything in the flat. No instructions on WiFi or even how to turn on the heat in January. Repeated messages to David with no response. Bedding was filled with stains and even what I think to be a big glob of blood stain on the pillow case. Towels for the bathroom we thin and tiny. Another issue was the couch, completely broken in the middle so when you went to sit on it you drop right to the floor.
In the middle of our stay we were left a message that they needed to get into the flat while we were out for the day, which seems unusual when all your personal things are in the flat. I requested a message to at least let us know while they were in there that they turned our heat on.
No message returned.
Then there would be the noise factor, I know this was listed in other comments that it is in the city but if you are at all a light sleeper don’t even consider. Loud club pumping music till 4 in the morning right by your bed. Ear plugs did not help with this. Overall, this was one of the worst Airbnb experiences we have had. I took a chance because it said refurbished. I made a bad choice by choosing this flat. Just so disappointing in the lack of communication and concern for our stay.