The flat was serviceable, the photos are accurate but the place somehow doesn't feel as cheery and bright as they suggest. The headboard in bedroom #3 came apart as soon as we sat on the bed, and I suspect this is a common problem since Will did not have any response to the photo I sent him. There were no extra paper products on hand (toilet paper, paper towels) so we ended up buying our own. We found light stains and smudges on linens that made us question how frequently these are washed. The flat is in a decent area with a lot of nearby restaurants and food shops, but not much by way of nightlife. We enjoyed using the top floor sitting room with all the curtains open, as it felt a lot more airy and comfortable up there than spending too much time in the smaller and darker bedrooms downstairs. No problems with the neighbors, except that the walls/floors are fairly thin and we could hear them having quite a row downstairs from time to time. All in all, it's not a bad place to stay if the location and price are right for your needs, but I don't think it gets much attention when it's not in use.