Inflexible host, decent apt.
When asked when we were arriving a month before our scheduled arrival, It was unclear that what I was communicating was an explicit and unchangeable check in time. We had three parties arriving from the states at separate times, one of whom had flight change the day before. I requested a change in check in the day before and it was then that host made clear it was unchangeable. This meant on the day of arrival having to separate from family while they connected with our friends and head to the apt which is about a 10 min walk away from White City underground, close to Wormwood Scrubs prison. The check in process said they will provide Reza’s phone number the day before arrival intimating change is possible.
The apt itself is as stated, pretty decent for London and on a quiet street. Apt had all utensils, shampoo, soap, towels etc.