Communication was prompt, clear, and helpful.
The place was better than advertised: cleaner, bigger, and close to a great neighbourhood with lots of shops, restaurants, and amenities, and very safe. 3 minute walk to tube station, and my favourite aspect is that it is about 3.5 minutes walk to Hyde Park, where I love to go for a run, or just a walk. Also, great value for money spent. This will be my first choice for future visits to London.