My overall experience of renting Ms. Louisa's flat was above more than what I have expected. This is the first time I rented out a flat and I must say I would give her a 10 star rating! Louisa the flat was lovely and spacious and the location was excellent. The flat was clean, I loved having breakfast in the conservatory room which was a bonus Louisa went out of her way to make sure of our way to take care of us. She was very polite and easy going, used communication, shared with us flyer and magazines to make our stay in London an experience, and was greeted with fresh flowers and fruit! We greatly appreciate you! Many Thanks!!!