Easy location. Very basic, but has most basic needs covered. Worth noting the apartment is floor level so less privacy (as in you can see in the windows). Also doesn't have a full length mirror which may be a problem for some people . Lily quickly answered all messages. I had problem getting messages regarding how to enter and she quickly responded. I very much appreciated that. The area is a bit residential and therefore quiet, but conveniently located. So that is a real plus. There is only one chair for dining which is quite antique and seems fragile so I felt it was better to eat on the couch. One minor difficulty was that I burnt myself on the kettle lid, dropped it and it cracked. When I wrote asking how much to leave she quickly told me 40£, complained about the inconvenience since a guest was due the next morning but didn't think to ask if I was badly burned. It may be cultural and she thanked me for reporting the damage, but it did put a bit of shade on the experience.