Check-in process was super easy and clearly described. Location was excellent, right around the corner from the Overground. Unit looked exactly like the photos, however when booking, please note that you must walk up 3 floors of stairs to get to the studio, a bit difficult with heavy luggage. Also, 3 out of the 4 days of my stay, I was without hot water and heat and was unable to shower as the water temperatures were ice cold. Between this issue, along with the very poor lack of communication from the hosts, I probably wouldn’t return.