My husband and parents and I stayed for four nights at Jacqueline's flat. The flat is in an excellent location in central London, yet was relatively quiet at night. The host who met us at the door was very welcoming and friendly. The decor and amenities were very nice, and extras such as an elevator in the building were helpful with less-mobile travelers. Beds were very comfortable for all four of us and we all slept well. The only issues were confusion created during booking as the address given upon confirmation wasn't actually for the flat, and the central heating and hot water quit working for an evening until we figured out how to restart the boiler. Overall, though, we were all happy with our stay.