This was our first Airbnb experience so we weren't quite sure what to expect. We chose Jaffa's place due to its proximity to Heathrow and Kew Gardens. The location could not have been more perfect, due to a late night arrival and next morning visit to Kew. The house is an easy 10 minutes walk from Acton Town tube station after a 30 minute ride from Heathrow on the Piccadilly Line, so the airport transfer was super convenient even with luggage in tow.

Getting to Kew Gardens was almost as easy, four stops on the District with one change at Turnham Green.

We also attended a concert at Royal Albert Hall, again an easy Piccadilly journey to South Kensington followed by a 15 minute walk.

We never met the hostess, Jaffa, but email communications were excellent. Our arrival flight was delayed, and getting through immigration was a slog, but Jaffa assured us our post-midnight arrival was no problem. Sure enough, she arranged to leave a house key for us to let ourselves in, and we were soon asleep in the cozy loft and comfy bed.

The loft room was very comfortable and smartly designed. Done up on a budget, but with style and craftsmanship. We loved all the natural lighting in the room. And we appreciated the designer touches throughout. However, be forewarned access is via a narrow staircase with a tight turn near the top, so not well suited for those with bulky luggage or mobility limitations.

Also, we were a bit surprised the room did not have its own lock, since it appeared that there were other guests and/or residents of whom we had not been made aware. We did encounter one young lady with suitcase occupying a room adjacent to our loft entry, and someone was watching television next to the entry hall the night we arrived.

In sum, our room suited our needs perfectly, though it felt a bit odd not to have officially met the host or known about other guests and residents.