Great stay for a London newbie. We stayed 10 days and were so happy to have ended up in Shoreditch where the vibe was eclectic and laid back. We never met Jazz, but she was very responsive and made sure we had what we needed. There is a bar next door that can get loud some nights, so bring ear plugs if you are sensitive to sound. The flat is small, but the location, kitchen, washing machine and great WiFi provided everything we needed for a home away from home. Thank you!