This was a nice accommodation for our stay in London. The location was good for our needs and having a washing machine on site was requirement for us. Both of these factors, as well as sleeping 5 people, helped us choose this site vs. others in the area. However, having to walk up stairs to the 3rd floor was difficult after a long day of walking and site-seeing. The bottled water, shampoo, conditioner, body wash, linens, and towels were nice. The beds slept great and when we messaged to request more towels and pillows, they were delivered promptly. This location is perfect if you are going to the theater or general site-seeing in London and is close to Underground stations. The area is quiet at dawn and grows increasingly lively into a full-on party from lunch until the early morning hours. The street noise was not a problem with windows closed in the living area and open in the bedrooms. Adjusting the shower water temperature to warm/hot is tricky. Would stay again except for the stairs.