Zee checked us in and went out of her way to grab some paper Arsenal tickets for us. She was quick to communicate with us. However, the room wasn't ready for check in and we were asked to finish laundry for her. We forgot our keys inside before the match and were asked to "break in" with a credit card to solve that problem. Luckily that worked. The place is very central and it would be an amazing bnb if there was some remodeling and it were cleaner.