The flat is mostly clean and spacious. We quickly learned that the flat is run by a third party company and not by Ian (unless i'm wrong). The communication was quick and they were pretty clear with instructions which made check in very easy. If you are planning on visiting London for the first time the location of this flat is not super ideal. It takes almost 15 minutes walk to get to the train stations and there isn't much in between. Inside the flat is a very lived in feel with family pictures on the walls and cupboards full of other foods. The freezer was still full of food from whoever had been there before which was giving off a bad smell when opened. If I had wanted to put anything in the freezer there was no room. This flat was clean, but it is obviously lived in and did not give us a feeling of being on a holiday but rather house sitting while the owners were out of town. I appreciated the communication with the hosts but I would not stay here again.