The flat was small, but nice and clean. Might be better for one person or a couple. My sister and I stayed here and it felt pretty cramped with both of us and our suitcases. It worked well for us since we only stayed a short time and basically came back to the apartment to sleep. They have instructions on how to hook up to the internet, laundry, and provide recommendations on restaurants. We didn’t us the laundry so I can’t provide feedback on that. Other than it being small and no lift, the place was good and a short walk to the Notting Hill Gate underground station.