Even before I arrived I was made to feel welcome. Mia emailed to ask when I was arriving and was happy to accommodate a bag drop if I arrived before checking. All check in details were clear. The room was bright and clean and perfect for our needs. It really is only 2mins from the underground. Also close to Primrose Hill and Hampstead Heath. The area is quiet (apart from seagulls!) with plenty good shops and restaurant. Mia is lovely and very chatty, friendly and helpful. I used the laundry quite a bit and Mia always made room for me even when she was using it. This is the perfect base for either business or pleasure trips. The room is big enough for two, plenty hanging space and the kitchen adequately equipped. I will definitely use this property again