I really enjoyed staying at this flat. It's on the first floor, which means its up one flight of stairs. The location is absolutely in the heart of Covent Garden, near all the tourist stuff, which is great. During good weather, you'll have loud street noise untils the bars close (and beyond) each night. The windows are very sound resistent when closed, so you'll mostly hear this noise when you have them open during the summer (no air con). I had a bad check in experience, but perhaps that's atypical. Christina was responsive, friendly, and very helpful as a hostess. having the maid come once weekly is an added perk.