Lisa sent us a complete check in guide that was really simple to follow. The communication with Lisa was always quick with thorough. The studio had all the amenities that were needed. The location was the highlight. It is just down the road from South Kensington station. We had the option to either walk around London as well as use the public transport. The local Sainsbury is practically next door so we could get all the basics. Thoroughly enjoyed the stay in London.