Tizzy was a perfect hostess. non-intrusive but there when you needed any help. she was really accommodating, especially since i had a late check-in and check-out! i had the run of the place as she worked weekdays. the flat is lovely, the room is large, clean and very comfortable (way cooler than the pics!), the bath, the kitchen and the living area were brilliant as well. the area is nice, there is a park right in front, the high street and a shopping mall at a 5 min walk! and loads of transport nearby! i really enjoyed my stay here!