The greeting and introduction was good and thorough, and a binder in the apartment was very helpful in giving extra details and tips. The apartment was just as it said it was and the location was amazing - perfectly situated for walking, eating, shopping, public transport, etc. Mobiles were provided for us to use, which was incredibly convenient and time saving to have a working phone upon arrival. Everything we needed was provided in the apartment and it was a quiet, calm space to spend the week. All of the facilities worked as expected and we had no problems using any of the devices provided. We truly enjoyed our stay and would stay at this property again.