Megan (host) as well as her son John are both very polite, undisturbing and willing to help. The location is great due to the fact that it's quite and at the same time so close (only a scroll) to the center of Bromley (Bromley South station, the Glades shopping mall and High St) and less than 20 mins on the train to Victoria Station, which makes it all convenience, especially if your not driving. The room was cool with a nice bright bay window towards the garden and spacious enough...after all we only used it to rest/sleep and overall I don't have anything negative to state other than a few less stars on the cleanliness in the WC especially, mainly because I wish to see this improved when I next stay there with my son.