Robin was a great host, very communicative her check-in process was simple enough, gave options on how to get yourself to the airport, offered Uber and Uber eats coupons. The room left a lot to be desired, it didn’t reflect what was in the listing but for the price and location I’m not going to complain that much. But if you’re expecting the room to look like the listing lower your expectations. It is an okay space to stay for an early departure from LHR nothing more, nothing less.