Tommaso answered all of our questions before we booked (and we had many). He also made a lot of great recommendations for local restaurants and groceries for shopping. He was very accommodating and flexible with our booking. The apartment itself is perfect. Clean, bright, big, with everything you need. It's amazing to be right in the middle of London, within earshot of Big Ben, just right by everything, and yet be in a neighbourhood where you can sleep at night with your windows open. When we go back, we'll be staying at Tommaso's place again.