Jo&Jake are both very welcoming and friendly individuals. They reached out to me on the day of the arrival to make sure I got the directions to the flat and would arrive without problems. The flat is well-located, right next to the London Fields Overground station, providing a super easy and fast access to Central London. The handbook they provided contains everything you would need to live in the flat, including recommendations around the areas and transportation to major train stations/airports. They are so thoughtful that they provided several umbrella and adapters/converters (super useful for international travelers) for the room!