A disappointing experience .
Upon checkin to Jack’s Airbnb we met a person already inside the property, who identified themselves as ‘Jack the owner’ and was busy tidying up the property stating that they had been away travelling and the cleaner had not been properly doing their job .
Within 24 hours of our stay the property was robbed, the speed and execution of the crime was alarming and we vacated the property as we felt unsafe. We lost all our valuables and passports and as a result were stuck in London for a week. To date we have received zero reimbursement from Airbnb for the refund of the remaining stay in Jacks property and our following booked stay in Rotterdam (couldn’t leave UK without passports) .
We have had no communication from the owner since our original check in. And after speaking with the police last week they had not been able to access the property to conduct a forensic examination.
However despite all of that the property is actually very cosy and very well styled in a great location close to the park, and once security issues are resolved I would recommend the property.