Sabine is a perfect host. Very polite, reasonable, understanding (met us for a bag drop off so we could get on with our stay) and always available. The address on the listing is not where we stayed. The pics of the inside of the property are accurate but most likely representative of the same layout throughout many flats managed by Sabine. Its a great location with the closest tube being Bayswater. The flat itself was in excellent condition with the only downside being that we couldn't close the window in the bathroom because the extractor fan was not working so to ensure air flow. I get that, but it meant it was very cold which if you are either end of the age spectrum (we have two young boys) makes it challenging to use! We stayed at the end of March and so I wouldn't stay in the winter! Lots of really nice throws and blankets are provided though so it's not cold at night. There was enough space to sleep the 4 of us (2 boys and parents).