Overall: Great location and comfortable apartment. Would stay here again.
Location:
Best location in all of Surbiton! You are located right next to the train station and on a street with most of the shops. The river is about 5 min walk away. Surbiton area is pretty quiet but still close enough to go into London within 20min. There is a very popular bar located just across the street so there is some noise on the weekends. Also, the train is literally right behind you, so you can hear the announcements throughout the day. This is not super loud but it is noticeable with the windows open.
Apartment:
The apartment is as advertised. The apartment is above a shop. To enter, you have to walk behind the building. There is a main door that we share with a family that lives in the apartment below. There is a narrow staircase that you go up to the apartment.
The master bedroom is a decent size. The 2nd bedroom is quite small. If you have 2 adults staying in that room, it is going to be tight.
Host:
Tia was great and accommodating for us. She left all kinds of small helpful items for us in the house to make it feel more comfortable and more like a home. Once we were checked in, she told us we could call her anytime for help, but that she wouldn't bother us during our time there which was polite of her and made the experience feel like we were staying in our own home.