I want to give it five stars because I would stay there again. There are a few things that could have made it even better for us. At first they said I had to leave money on the table each day for housekeeping (which is optional) when I would have preferred to just pay on a cc in one fell swoop. Then later it turns out I could do that. Also, bring your own pillow. The pillows are awful and they put plastic on them which I understand for sanitary reasons but its kind of awful to hear the plastic crunching under the pillowcase. There is no magnification mirror if you need that. But the flat is beautiful and the location is fantastic. The contact there in London is a lovely girl called Ines and she is very helpful.