Apartment was as pictured except that the couch, which was important to me as a remote worker, was no longer there. If it's important to you, check with Frances. She is a delightful hostess, and the place is spotless. Bed was incredibly comfortable, great pillows. Older apartment in London, with attendant water pressure issues and weird noises. You do not have control of the heat but Frances will adjust as you request. Down steep steps. If you have mobility issues, this won't be for you.