Claudia was the most amazing host....her communication was great and as we were both new to air bnb we both found our feet together. She was so great at helping me solve the little intricacies of air bnb. The property was exactly as listed and is a beautiful quiet little haven in a great location in London. While Claudia did not check me in her neighbours are very kind and helped me check in with no problems. Claudia was always on whatsaap for any questions or issues!