Could not have been happier with the experience! We stayed only for one night (essentially a layover situation) and our group all wished we had stayed for more. First of all, Michael was already waiting at the apartment when we got there and had great communication throughout the entire process - really important especially when you are traveling with a lot of bags. Beyond the fantastic host service, the location and apartment are spectacular. It is located in the heart of the entertainment district with lots of bars and restaurants within walking distance; just outside the apartment there are 8 alone! Apartment was large with all the amenities including body wash and shampoo. We went in the middle of July, and even without air conditioning (something that isn't common/required in London), we all slept very comfortably. Highly recommend!