Excellent stay. Communication was prompt, place was very clean & bright, hot water was plentiful and bed was the most comfortable. Check-in was easy and Ellie provided us with an earlier arrival time which was very much appreciated. The location was very close to a bus stop and there were several options for the tube within a 10 - 25 minute walk. We did have some wifi connection issues but Ellie responded quicky, providing us with alternate wifi connection options that were successful. Overall this was a great stay for our needs and would defintely book again if returning to London.