I have stayed at many Airbnbs across the world and sadly this was a very unfavourable and upsetting experience. His communications are quite abrupt and aggressive. We agreed that we would pay an extra 35 pounds for a cleaner halfway through our stay by his request. This seemed strange but we did not wish to lose the booking so agreed. This actually was not for cleaning but for him to have someone check on the apartment. From this check-up he was annoyed we had not left the doors and windows open during the day. However, this is difficult for security reasons on a ground floor apartment and he knew we were working during the night and were asleep during the day.
Despite his accusatory messages, we agreed to try our best to do this. However, this was sadly not the first example of accusatory/aggressive communication. When we asked about an outside bin and the collection days he abruptly voice messaged us to say use the neighbour's bins and look on the internet. These were not massive issues but set the tone for his future communications. Near the end of our stay, he said we had to say exactly when we were leaving. We explained how that was difficult as we were being collected by a friend after work as we were moving all our things elsewhere in the country. We had to leave in a rush when our friend arrived and accidentally left my new AirPods in the room. When we asked about these he was aggressive about how we had not told him we were leaving. He later sent an image of a stain on the table. We had not noticed this on the table. He accused us of destroying his 1000 pound table. This seemed both a rather excessive claim considering how it looked like wear and tear from the picture and rather expensive when the whole apartment is furnished with Ikea furniture. We then looked for the table on Ikea and it is 120 pounds, not the 1000 pounds earlier stated. He then continued with these aggressive messages and what felt like bullying tactics to get money. He did not want us to go through Airbnb for resolution. When we said would go through Airbnb he also noted how he has the Airpods but we will not get them back.
Overall, it is a shame that his overly emotive, aggressive and controlling communications have led to an upsetting experience which has also led me to have lost my property in my Airpods. Consequently, I cannot recommend Alberto as a host.