I didn’t get a chance to stay at this apartment so 1 star for everything is just to continue with the review. It is the last two days of our family vacation. Our kids wanted to have a little bit experience of the life in London so we decided to try an Airbnb at a nice neighborhood. We found this beautifully described apartment and booked right away. Everything went smoothly until we were about to check out our hotel then check in the apartment. We received a message from the host saying that she had to move us to another apartment and we could negotiate for a discount with her. She didn’t give us any reason for the abrupt change. Well, we checked the link of another apartment she sent. It looked like a totally different one. We couldn’t accept such a last minute change. We requested a cancellation and full refund. It was a very disappointing experience!