Lovely apartment in a great central location. The host has provided great amenities over and above the regular AirBnB (laundry supplies, an additional mattress, iron + ironing table, garbage bags etc.). The apartment is also new and is nicely decorated. Loads of positives!
I would gladly recommend the apartment if the check-in process can be improved (better communication with the concierge and housekeeping so they are ready to receive the guest, more information on how to use amenities etc.).
I provided the feedback to the host, and he gave me a small refund for the rough check-in and promised to address the issues.