Gruff was exceedingly helpful throughout my first Airbnb experience and put my mind at ease with his first contact with me. He was a very attentive host and answered all my questions quickly via email, before and during our stay, and even after we got home.

Gruff's home is beautiful. The master bedroom is large and the bed is the most comfortable bed I've ever slept in that wasn't my own. The other two bedrooms are nice sizes as well. The living room is comfy and was a great spot for us to relax at the end of the day. The kitchen is large with everything you could need. It was wonderful coming in after a long flight to a breakfast, left for us by Gruff, of bread, bagels, cereal, fresh fruit, fresh juice and milk in the fridge, and coffee and tea. The entire house has a real homey feel. It was neat and clean, with personal touches in every room. There was plenty of space for myself, my husband, and my two adult children. We even had my other son and his girlfriend, who are spending a semester abroad at Kingston University (and the reason for our stay in London), over for a visit and there was plenty of room.

The neighborhood is charming, and quiet day and night and even on weekends. The master bedroom faces the street and I had the best nights' sleep the whole week we were there. The trains whooshing by did not disturb us in the least. They stop running for most of the night. Even my eighteen year old son, who slept in a bedroom facing the train tracks slept like a baby. It is a very safe neighborhood but for your peace of mind, Gruff has an alarm system so you know your possessions are safe when you go out.

I searched for hours (days) for the perfect place before booking with Airbnb. I based my decision on a few things: reasonable cost; response by the host; reviews by others who had stayed there; the home itself; the neighborhood; if it had wifi; proximity to restaurants, pubs and shopping; and proximity to public transportation. Gruff and his home got high marks in all areas. And after staying there I can honestly say I wasn’t disappointed!

Thanks, Gruff, for making our first Airbnb experience an enjoyable one!