Zak was always responsive and helpful from the start of the conversation. Quickly accepted the request to book and very flexible with the checkin time. He was in the spot when we reached and helped with the our hefty luggages, gave instructions of how everything works around and provided some suggestions regarding the shops and restaurants. The apartment was very clean and in a very secure place. I would definitely recommend the property to my friends who are looking for a place to stay in london as it is just opposite of the barking train station and easy to travel around from the apartment.