Philip was great! He was very flexible with meeting times, which was appreciated given my arrival time, and met me at the apartment to drop off keys. The apartment itself was spacious, clean and well furnished. The bed was comfortable, and I slept well! The location itself is ideal--close to cafes, restaurants and cute shops. Very convenient access to the tube. Philip was quick to reply to any questions and also gave tips on his favorite places in the neighborhood. I would highly recommend!