Natasha was incredibly communicative and the check in process was seamless, even though I got there later than expected. And the neighborhood is great. Also, the studio is spotless. But it is by far the tiniest room/bathroom I've ever stayed in. To be fair, it's not advertised as anything but that, so I don't fault Natasha. But especially if you're traveling with another person, it's awfully tight. For someone traveling on their own, though, looking for a super stripped down place to spend a night or two, it works.