The flat was clean and tidy and we had a comfortable stay. It's on a nice quiet street and one street back from the park. The top floor bedroom has access via a steep staircase which would not be suitable for the very young or old. The living room is large and nicely decorated, the beds reasonably comfy, and the bathroom new. The kitchen is small but functional. All in all perfect as a base in London. There was only one mug but I'm sure that's been addressed by now! Would stay again if we needed somewhere in the area.