The room I stayed in was exactly as described on the website. I was very pleased with the size of the room, which was larger than most of a similar rate that I've stayed in around this part of England. The amenities were good - fridge, kettle with plenty of tea/coffee etc, heating, good-sized TV. Bathroom very pleasant and adequately stocked with lotion, soap and shampoo.
I have had to stay much longer than expected (nearly 2 months) because of the lock down imposed on the country for Covid-19, and cannot thank Denise enough for her support and help during this time. Chase Lodge has been more home than hotel, but with all the convenience of a hotel.
Highly recommended if you want a place that is more authentic and "English" than the more commercial chains. Location is great if you want somewhere that's just outside Central London but still very easy to get to from Central London after a day of sightseeing.