A lovely flat in a brilliant location! The host allowed us to check in early which was incredibly helpful for us - it was our first time using the Klevio app but Billie explained it thoroughly and we were impressed with it's effectiveness. Communication leading up to and throughout the stay was very prompt and we could not have wanted for anything more. The flat itself is cozy, well decorated, and has all that you'd need for a few nights stay in London. The area surrounding the flat is one of the best in London - we really enjoyed walking around and exploring the streets...can't wait to be back and check out one of their other places too! :)