It was wonderful communicating with Charlotte from the beginning! She was quick to answer questions, provide suggestions, and I really appreciate her accommodating our early arrival! Charlotte’s home is in a great location! It’s a pretty neighborhood with lots of dining and shopping options nearby. We felt safe, even walking to the underground station in the early morning or late evening. It’s also convenient to several public transportation options. You are staying in the home she normally lives in while she and her family are away, so you need to be comfortable with that. But I would recommend her apartment! It worked very well for our family of four!