Pros:
- Close to public transportation
- Convenient check-in process where we were allowed to check-in earlier and keys were left for us, which provided some flexibility
Cons:
- Our group of eight friends came to London to ABBA concert. The most important thing for us was to have an iron on hand for our outfits. This item was listed in the description for the flat. To our disappointment there were NO iron on site. I have been in communication with the owner for hours prior to the concert asking for help with zero outcome. Eventuality, a couple of hours before the concert, we were offered to buy an iron, which we couldn't do. We didn't have time or the car to travel around the city looking for something we were promised to have on hand to begin with. This was not what we expected and this left us pretty upset.
- Ceiling window in master bedroom was broken and we were pretty uncomfortable during our stay in the middle of hot month of August without AC and without ability to open main window. The owner acknowledged receiving our complaint, but nothing was done during our stay.
- There was staying water in the shower of the master bathroom. We notified the owner, who arranged the plumber to come out. It was a total surprise when the plumber called us when we were on the city tour requesting to let him into the flat. We referred the plumber to the owner to coordinate access. Since we had eight people in our group we had to do something. Thankfully, one of our friends managed to unclog the drain with the huge amount of hair.
- Cleanliness of the flat was not that great. It was dusty with stains in the kitchen. Overall the flat would benefit from detailed cleaning.