I organised the flat stay on behalf of my parents in law who stayed here for three nights. Though the flat has in general been updated to a modern and very good finish, the photos are somewhat generous and do not give a clear indication of how bijou and rather small the flat really is. It will definitely only suit a couple as a maximum. It is clean and bright and there is a lot of light that comes in. For a flat on the top floor it does cool reasonably well in the height of summer (especially during the freak heat wave when my in laws were staying). However the flat wasn't adequately prepared for them. There was a shortage of towels, there wasn't any coffee available nor any other breakfast food. It was explained to us later that the cleaner had only had half an hour to prepare the flat as the previous renters had delayed her access to the building by an hour and a half- that however wasn't anything to do with us. The main gripe though that the in laws had was that every instruction had to be found online and by them- there should have been a folder or book with all the ready information. They were paying what would easily compare with a hotel price but didn't feel that they were getting the same level of service for it. However the issues with the coffee, towels and a light failure were very quickly rectified the following day once the host had been made aware of the issues- Joana who came to fix the lights etc was very polite, friendly and diligent and kept us updated on her progress getting to the flat on a day when most of SE London was in gridlock.