Alex and Natalia were very helpful in accommodating my needs with short notice. I had been in a bind after I was assaulted by a previous host, and Airbnb had to help me find last minute accommodation, to exit to safety. Alex & Natalia's communication was quick and helpful. They accepted my booking with less than 24 hours notice.
Mostly everything that you would need is provided and the space is generally comfortable. My only criticism would be that there's no hoover (that's a vacuum, for anyone not from the UK) and as lovely as the big shag carpets are, that means the floor is a bit dirty. There was a little battery powered almost-hoover, but no charger for it and it didn't do much to clean the floors. Not having clean floors slightly detracted from the comfort for me.
It's only meant to be a constructive critique, because Alex and Natalia treated me with respect and provided anything else I needed. I appreciate their flexibility and good communication.