Olivia was very busy therefore communication wasn’t great on the run up to our stay. We were told we could park with her permit but this changed a week before and we paid £20 for 4 hours parking and had to move the car. Olivia warned us there had been a leak, there was cosmetic damage but it didn’t affect our stay. The biggest issue was the heating. Olivia said we could light the gas fire, but there was nothing to light it with which was tricky. It was very cold overnight, especially the bathroom. Just a few tips on what could be done to improve it in future, it’s a fantastic location and a very nice area. Very quiet with a little one which was great!