Upfront it’s important for me to say this is a decent place to stay: we felt safe and comfortable. The gripes I have come in part because this was the last place we stayed out of four hotels and AirBnBs throughout our trip.
This AirBnB was the first I’ve stayed at (in nearly 10 years) that made me feel actively bad using this platform due to its role in gentrification. They own the whole building, which makes checking in easy, but it reminds you that you’re basically in a hotel. This place was not much better than a hotel: the kitchen is not set up to be used (knives were stashed alongside mixing bowls, and the knife we pulled out was dripping in dust), the only advantage to this kitchen over a hotel was the microwave. We arrived nearly 3 hours after check-in, yet our room was not ready (which had not been communicated to us in advance, though the one cleaning heard us in the hallway when we were confounded by the empty lockbox and kindly let us in to set our bags down). Communication was better after this point and we received the sponges we asked for.
It would really behoove the hosts to stay in these rooms for a few days and experience what works and what doesn’t (like the table lamps that don’t emit any real light, the bright display panel across from the bed, the self-proclaimed “eco-friendly” bathmat that’s literally a piece of paper, etc). More labels for how to properly close the patio door, how to use the oven, how to use the washer/dryer would also have been useful.
In sum, the location is amazing and the hosts were responsive once we were on site. The internet and the tv were great, and the bed and shower were good. But the hosts would do well to stay overnight and make the place feel more like a home than a business.