We (two adults and 8 year old son) enjoyed our stay and would stay here again for a future trip to London! Emma was prompt in her text responses. It was great having a bed for each of us, and we found them comfortable. The bathrooms are shared, but we never had to wait and they were clean. There is a full kitchen for use, if you wish. We loved The Corner Cafe and The Fruitcake Bakery located close by. This is a great location, under a mile from the London Eye and Westminister area. There are many buses, the underground and train station close by. Emma, thank you for a great stay in London!