Bami was welcoming to my daughter and her friends. A friend of theirs met them on arrival to show them around. Their communication was excellent and very helpful. They had been thoughtful in providing all the basics such as cereal, shower hall and shampoo. The flat was spotless and the 2 double beds v very comfortable. Perfect hassle-free base for the O2 which was a short bus ride for these K-Pop fans! Thanks Bami