Ash and his mother were BEYOND accommodating to us. On our day of travel to London we were in an unfortunate accident which delayed our check in by 5 hours. Regardless, Ash and his mother were very understanding and patient with us. On top of this, the house is spotless, amenities were great, as well as a very accessible location. Ash sent so many tips on how to get around London, and helps you find the home upon arrival. We will recommend their home to all our friends and hope to return soon!