We have enjoyed our stay at the property managed by City Relay. the location is quite convenint. however, the water in the bathrom was extremely hot and it was not possible to make it warm we had such a difficult time when shovering.
there e-was a smell in the second bedroom I was not sure what it was but I xould not let my daughter to sleep in there for the first night. there was very limited supplies, diswasher was almost nothing, there were not any cloth to wipe the table etc. when I wrote to City Relay they asked a video and more details but they did not do anything regarding the water and the smell. on the last day thei staff came and checked and collected the keys and we left. one week later I receive a claim that we stain the carpet, damaged the bathroom wall etc. I have left the property cleaned, rubbish taken out, beds were tidy, we wore slippers in the house not to make any stain on anything. I was shocked with their claim because they were lying and claiming alreday existin