Gabriela and her husband were above and beyond. They were extremly friendly and warm.
They do respect and value your privacy. During our stay we never felt like they are in the building with us.
Whenever we reached out to them for anything they would gladly help us. Gabriela even offered to take us to the airport early in the morning if we wouldn’t be able to find a cab.
If you have to choose between this place and another one with the whole building for yourself, I strongly encourage you to choose this place. Gabriela’s warmth and help made the whole London experience a whole lot better.