Communal hallway was not the best welcome but the 2 bed apartment was nice at first. Good layout and great location. However it was not cleaned properly. A Ball of long black hair was in the lounge behind the door. Hair, dirt, dust balls under the sofa and beds. Dust visible on top of all skirting boards. It had a basic 5 minute clean but it was not clean enough for guests. Sorry but please make sure this place is clean in future. Awful response to my cleanliness ‘complaint’ even saying I’m lucky I wasn’t charged for being late (I was unfortunate to be behind a A30 road closure due to a serious accident) don’t bother with this one. I stayed somewhere else the weekend after and gave 5 star for everything so I’m not a complainer, just someone who expects cleanliness when staying away from home with my family.