Kim is a great host. We arrived later than planned due to a flight delay and traffic on the M4. Kim was there when we arrived to show us the parking spot and the apartment. There was also some starter food in the fridge. The next day Kim gave directions to the supermarkets, buses/trains and local stores. The location was very good for me as I have family in Balham. My only regret was not originally booking the apartment for the full 2 weeks as it was already booked by someone else when we arrived.