This place worked quite well for my husband and me. The location is excellent. It is just a short walk, maybe 10 minutes, from Victoria station. There are several excellent bakeries and coffee shops close by, as well as some restaurants and an outdoor produce market. Yet the flat itself is incredibly quiet, being set back from the street, behind the shops. We never heard any noise from outside. The appliances in the kitchen and the washer and dryer were quite new and worked well. We were met and shown the place, and when we had a question, someone was always available to answer it. My husband felt that the sitting area could have been a little more cozy with an upgrade to some rather small leather chairs, but overall, that was a small complaint. The bathrooms were spotless and the showers worked well. Two very helpful manuals were provided—one short and sweet with all the necessary information nicely organized and presented. The other was a binder with instructions booklets for all appliances, in case we needed help using them. Overall, we were quite satisfied with our visit!