I will always remember my Airbnb experience with Shabana. My girlfriend and I are studying in the city centre of London and we booked this place for a month as we could not find anything closer to our budget. This place was our only hope to have a place for us before we could find something to rent for the rest of the year. now, here is our story. We arrived at Shabana’s place around 4:30 pm on the 31st of August. We parked and the parking is the only good thing I can say about this place. When we got to the self-checking box to get the keys of the bedroom, it was wild open and so was the door of the house. Then entering the house, the common parts were full of suitcases and other people's belongings. We thought that the bedroom would be better but it was even worse. Entering the bedroom, we found that it has not been cleaned after the previous guest. We found other people's belongings everywhere in the bedroom and some hairs on the bedsheets, the mugs were stained by dried coffee and there was black mould in the fridge. However, the worst was to come: the bathroom. In the bathroom, we first found the most disgusting toilets I have ever seen in my entire life, the interior was not white anymore but brown. Then, when we turned our heads to the wall we found mould everywhere. It was not just a little bit of mould as you can sometimes expect in the bathrooms, it was covering the wall (if needed we can provide pictures). From this point, we thought that it would be normal to inform Shabana of the state of the bedroom as the host was abroad and not even there to greet us or check the cleaning. When we texted Shabana, it was said that a cleaner would be sent for other belongings and the bedsheets but nothing was said about the mould even though I asked a few times. Knowing that mould like this does not disappear in 30 minutes of cleaning, we asked for a refund and Shabana became aggressive. Starting to be scared, we left around 4:45 for a friend’s place as the room was so dirty you could not even sit on the bed. Arriving at this friend’s place, we received a message from Shabana, that was not even there, accusing us of making the house dirty and peeing on the bed. Obviously, we did not, 15 minutes would have been too short to make it dirtier than it already was (I also do not know how Shabana will be able to leave a review as we stayed there for 15 minutes). We ended up sleeping on a friend’s sofa for a month. In conclusion, if you want to feel insecure and be poisoned by mould, I would recommend Shabana’s place.