Rose is an amazing host! Her place was nice and fresh with a thoughtful setup to welcome us. Super easy to communicate with. If you need or just have a questions she’s quick to help in whatever way she can. The only problems we had weren’t with Rose at all. It was with the Underground. They happened to be doing maintenance during the end of our stay. We used it to get to London and see all the sites. Very easy way to get around provided they aren’t fixing it up lol