Julia was very responsive to any questions we had. The description of the flat was accurate. It was stylish, very clean and well equipped. The arrangements for letting us into the flat worked well. It was very convenient for the Ladbrooke Grove tube station and there were a range of shops nearby.
The only problem with the flat was that there was a lot of traffic and street noise which made it difficult to sleep. Earplugs are essential if you're not used to traffic noise.