This is a nicely sized property with a great location, just off King's Road in Chelsea and a quick 10-minute walk to the Sloane Square tube station. The street is adorable, with the only oddity being how many tourists stop by to shoot the exteriors of the multi-colored row houses there.
We had a few bumps initially, the most notable being that the hot water heater had been left off, meaning that we had no heat on a chilly day. It took some detective work and texting back and forth with the property manager to figure out that this was the problem. Once corrected, we had heat, although there were some contradictory directions about which thermostat to use.
Aside from that, we had a non-functioning sink which the manager offered to fix quickly, and a master shower that tended to back up. We never did figure out the TV and had to reboot the Virgin media box just to get an image on the screen, which would then lock up a short time later. Fortunately we were on the go most of the time and TV was not a priority!
IMO, these are relatively small issues given quick communications with the VanZyl team (thanks Thea!) and in light of the property's real strengths - lots of space (four bedrooms) and a great location for accessing all that London has to offer. Recommended! But if it's chilly, check that hot water heater right away!