The location is great. Apartment was very clean when we got it. We booked it for the cleaning service offered but it wasn't told to us that we have to separately request for it. Also, we would have appreciated if we were informed about the cleaning staff not being available for the Jubilee weekend and the Tube strike next day so that we could have prepared better. We could only get a change of towels in a span of 9 days while living with 2 toddlers.
Jo was very nice and helpful.