This flat was in such a great location and management was very helpful and available at all times for help etc. Key pick-up and drop off was smooth and quick. The apartment itself had lots of character, so London, and was warm with the heaters and in a quiet setting both during the day and at night. The only thing that was 'different' was the bathroom being outside of the apartment across the hall (however, very close). So bring your robe! No other apartment appeared to use it. Great place for study or a couple's vacation. Close to all buses and tubes and stellar restaurants of which a guide is provided in the apartment but Yelp was our go to. And fast internet. Have fun!