Rachel was amazing! Check in went smoothly, with every detail and key turn outlined prior to our arrival. The house was cozy, there was a brilliant selection of morning and evening teas for us to partake and adapters were provided! The house was quaint and I was a particular fan of the decor. It is located not far from the Underground and the SoHo neighborhood was busy and bustling while we were there. Visiting during Pride was a risky decision as the apartment does back up to the street, which is situated near all the action, so it did get a bit noisy. However, Rachel did warn us and follow up regarding our comfort and experience.