Wonderful, clean and functional flat. Just as shown in the photos. Very convenient location to either the South Kensington tube station or various bus routes if you prefer to travel above ground! Francesco and his team were very professional and attended to our needs quickly and efficiently. Francesco met us at the flat and helped bring up our luggage, showed us around the apartment and gave us some basic highlights of the neighborhood. We needed a 2nd key and he promptly provided one. We needed fans as it was unusually hot and we got them. Fabrizio met us upon checkout and helped bring the luggage down to the waiting car. If there was one thing I would change, it would be the towels. There were not enough of them for 3 adults over our 10 day stay. A floor towel for outside the shower would have been nice. However, there is a washer/dryer in the flat so we just did laundry a few times. We would definitely rent this flat again on our next visit to London!