Ivo answered all our communication quickly. He met us when we arrived and showed us around. He answered questions and was really helpful about the location of shops. The apartment was well set up with cable TV, tea and coffee and soap in the shower. The washing machine and dishwasher had soap supplied and were easy to use. It is a great location, near supermarkets, Kings Cross and Russell Street. It was very quiet and our family of four with younger children fitted in well.