We stayed in this room for two months, and the room suited our needs well. Hazel was very friendly and welcoming. The location is not ideal, we had a long commute to central London on a daily basis, which took a large chunk of time out of our day. We felt the house was not clean enough for the amount of people that stayed there. Especially the bathroom and kitchen were seldomly cleaned, and dirty dishes piled up over the week. We had to buy our own cups, cutlery and dishes, because Hazel's was rarely clean. I often cleaned the bathroom floor, toilet and bath myself. The house is also noisy at times, on one or two occasions the radio played quite loudly throughout the night. Communication with Hazel was easy and quick. She checked in with us regularly and was always friendly.