The location is close to the bus stop which easily takes you into London and beyond. Unfortunately the host was unhelpful each time I reached out with a question. His response time is quick, however he didn’t actually offer to help, or brainstorm solutions, merely left me to figure things out and never checked in to see how things went. Beyond that, the walls are thin so you hear everyone outside and inside whether they’re speaking or closing or opening their doors. There were some stains in the carpet. The heater in the room only works when the house heat is on, making it hard to personally adjust. The poor customer service was the biggest draw back and a huge let down.