My boyfriend Harold and I (age 21) spent 4 days in London as a stop on our Euro Trip. Kitty and her partner Shawn were wonderful hosts in every single way. The website had originally given us an address that was about a half mile away! Kitty came and rescued us during a downpour and apologized profusely despite it not having been her mistake! The room that we had was beautiful, comfortable, and spacious. Some snacks and small amenities were included as well, much to our delight! They were quick to offer suggestions and advice on what to see in the city and were very helpful whenever we had questions. Kitty brought us flowers on the second day to apologize for the mix up on the first day! It was a very kind gesture. Our only regret was that we did not have more time to hang out with Kitty and Shawn.