The apartment is as advertised - comfortable for 2-3 people, nice bathtub and shower, balcony, washer, etc. The cleaners do a nice job taking care of the building and getting the apartments pristine and ready for new guests. Richard answered questions quickly and provided all basic needs upon arrival. Kilburn is lively - not postcard London, but "real" and bustling, lots of shops, pubs and places to eat. Easy public transport in every direction! We enjoyed our stay very much.