Ana and her family were warm and welcoming yet unobtrusive and she left some complimentary staples to get me started, all of which was thoroughly appreciated. She also always got back to me quickly when I had questions. The neighbourhood is lovely even though it is on the Heathrow flightpath (meaning there is some airplane noise) and convenient for public transport. The property was just as described and perfect for my needs, which predominantly was research at the National Archives. Kew Retail Park is just next door and while there isn't a full range supermarket, M & S Foodhall and the other shops were more than adequate.