Lucy's place was great for our short visit in London. Even tho the apartment was a bit small it had everything you might need! The place was super clean and beds very comfortable. Communication was great and it was easy to find the place and do the self check-in with the instructions provided. The place was in a great location close to the public transportation but still in a very quiet area. The facilities were amazing: good wifi, fully equipped kitchen, good hot shower, netflix and good sound system, even a washing machine to use! It's amazing how you can fit so much in a small place but still it didn't feel too stuffed. I would definitely recommend this place for friends or a couple even tho for families it might be a bit too small.