I can't review the actual host as I dealt solely with the property management company that manages this listing for the host. I was a little concerned at the start, as I have always dealt directly with the host with my other Airbnb stays, but I needn't have worried - the management company is excellent, great response times to questions, very helpful and efficient. We very much appreciated being able to drop our bags off early before check-in; when we asked about a fan ( due to the unusually warm weather,) one was delivered to the flat the next day. Something to be aware of, the listing states "Our spacious flat has 1 double bedroom and can sleep 3/4 guests as it has a very generous sized living room with folding beds." We needed 2 separate beds for our trip, and I assumed "folding beds" meant the sofa had a pull out bed - it doesn't. What we did find was a small, unsubstantial cot with a thin mattress ( probably best suited for a child,) and another mattress stowed behind the sofa that we balanced on top of the cot mattress for the week. I was wrong for assuming, and not confirming the bed situation; I should have made sure. This flat is probably best suited, in my opinion, for one or two people who are sharing the double bed in the bedroom, and maybe one child. I think sleeping 4 people in the flat (as stated in the listing) is optimistic - the living room does not seem big enough to accommodate 2 people sleeping there. Overall the flat worked well for us, but be aware of the reality of the sleeping accommodations.