A recommended stay if you can tolerate temps of 15c when sleeping, and barely higher when at home during the day and able to manually readjust temp. Despite the hosts’ attempt to remotely adjust heat, it was ineffective. I believe the radiators could not maintain the home at a comfortable temperature due to all of the windows (which we normally would have loved), and the cold outside temps. But with this said, we still give the home 4 stars because Mary was extremely fast replacing our set of keys when we were accidentally locked out, and also sent a plumber when 2 drains that were barely working upon arrival eventually stopped up. Also, Mary was very fast to respond with all communication, the home was beautiful and well located, the beds comfortable and thankfully warm, the kitchen was well stocked, the towels and linens were nice, and the location was fantastic for easy travel to anywhere in greater London. I would love to give them 5 stars but unfortunately we’re still thawing.