I had the perfect stay! Rich shows great attention to detail and is always very friendly and helpful. At the same time he is very discreet and non-intrusive, so that you will only see (or even hear) him when you need him. The whole flat is very clean and surprisingly quiet for such a central location. As I was staying longer-term, I also enjoyed the washing facilities. The room was even equipped with an iron. Public transport is also great, e.g. London Bridge is reachable within 30 minutes. There are plenty of restaurants, a supermarket and a laundry service close by, which makes the flat especially convenient to stay in if you have to work all day.