Our family of three had a good 5 night stay at this Alex's Chelsea Apartment. The main bed was comfortable, although the room is incredibly small. The location is good, close to plenty of shops and restaurants. Our only issue was with the check in. Alex told me we could check in at noon. When we arrived, we realized they had just begun cleaning. Alex told us we could leave our bags in the hall and come back at 2:30. We were able to make it work but it wasn't ideal. We would have preferred to just check in at 2:30. Overall our stay was fine.