Rosamond was a great host and so kind. Thank you for her kindness. She is living in the next door. She quickly answered what we asked. The house was as seen in the pictures. It is one floor below the entrance but not underground. There is a cute veranda. The bed linens were very clean. We said we need a hand blender so it was ready for us. The kitchen had all the equipment except pan. There are pans but they were all too old to use. The refrigerator cools very well. Washing machine and dishwasher working very well. There was no problem in the hot water also no problem with the Wi-fi . Place is very suitable for families. It is close to the Shepherd's Bush Metro station-4 min walking- It is also 1 station next to Holland Park, which was very good for toddlers. Our plane was in the afternoon and she allowed us to keep our luggage at home until 13:00. Thanks for everything.