Allesandra was there when we arrived taking care of the towels and things. The apartment is luxurious with features like a heated towel rack, an induction stovetop, built in fridge, heated floor in the bedroom, dishwasher etc. It is right across from the Earls Court tube station from which you can reach all of the London attractions as well as direct train to Heathrow. Marks and Spencer's food market is close by. Perfect place! Do be.aware that there are steps involved and if you are sensitive to noise the apartment is right on Earls Court Road.