Joel is friendly and helpful, flat is clean and tidy, Anubis (cat) is cute, location is ok, but 30-40 min to central london with public transport, bathroom is clean with toiletries, the room is noisy but only when the window is open (earplugs in the room), wifi strong, luton airport only 35 min with car, good value for this price, much better than a hostel with same price. Thanks