Thank you so much Airbnb and Alessandro for making our stay comfortable and enjoyable. The check-in was flawless and apartment was clean, well organized and stocked with all the necessities. Although we never met Alessandro, nevertheless, we felt like we were well taken care of, Alessandro responded to my emails right away and I never had a problem. We were so happy with the apartment that I even left a small present for Alessandro -our Canadian maple syrup as a thank you gift. I don't know if he got it though, I didn't hear from him after we left London. I would like to stay in the same place again when I come back to London again. Overall, very good experience.