We were only told we had to pick up the keys from their offices a few hours before arriving, although they have posted on their publication and also sent out an email days before, that the keys would be left in a key box with a code by the door... This was very inconvenient as it is at least a 30 minute walk from the property to just pick up the keys. Probably the worst check in experience I have had with an AirBnb. Since it is an office that manages this place, the communication is not great and has some delay (more than usual in comparison to my previous experiences). They had forgotten to provide a cot but when I asked, they brought it the same day.
Other than that, the place is in a very good location. 15 walk from London Euston and then walking distance to downtown. In a good area. Pretty similar to the pictures. Has coffee and cookies upon arrival. Clean.