Daniel was super responsive throughout the entire stay. I appreciated the amenities (daily cleaning of common areas, Delonghi coffee machine, washer with laundry capsules, hair dryer, etc.) and found this room to be a great value. I used to live in the area and was very happy with how easy it is to access central London. Also, having two bathrooms with showers was great - I was never waiting to get ready. Small touches like mirrors in the rooms and commons areas are also appreciated. Wifi worked well.