Lorena was a wonderful host. She provided us easy directions to and around her flat. She even provided us with a super helpful map of London. She made every effort to answer any questions we had and met us at the flat when we arrived even though it want a very convenient time. During our time there, she was really easy to contact if we had questions. The flat itself was in a convenient location - near several bus lines and abundant restaurants. It was very clean and adorable. The bed was quite comfortable. The only issue might be if you're a sensitive sleeper on the pull-out sofa bed. The light is a little bright in the morning and you can hear a lot of traffic at certain times during the day. All in all though, the flat was lovely and convenient.