Lisa was a great host: very patient with my own shortcomings in understanding how to operate a key box! Her instructions were particularly clear. She was also helpful with parking and local amenities. The gifts in the fridge were most helpful and the bits and pieces placed around the flat were especially useful. The flat is in a great location: quiet but only a short walk to Paddington Station and shops. We had a smashing stay. A great deal of thought had gone into ensuring everything was provided and functioned as it should. Other hosts could learn from Lisa.