Sian was incredibly helpful right from the start with quick responses to any questions I had prior to booking. Checking in couldn’t have been easier and the rooms (we had 2 between 4 adults) were lovely - very clean, warm and comfortable with a beautiful bathroom between the two. Breakfast was amazing and Inga was incredibly accommodating throughout. The location was fab for us and I just wish we could have stayed longer than one night. We’ll definitely book with Sian again next time we visit London.