So got to the property and the PIN code provided did not work. After 30 minutes was let in by some of the other residents of the house. Had the same problem with the lock on the room after numerous calls and 90 minutes calling Airbnb support who were useless and the host who did not pick up the phone. One of the other residents arrived and managed to override the lock. The host messaged at 3.30 am with the correct code and a inept apology. I can understand someone giving the wrong code by accident but not ignoring there phone when they have guests arriving.
In the morning went for a shower and the bathroom floor was so dirty came out dirtier than I went in. This need addressing. Overall a really poor stay. I am a host myself and would never treat guests like this.