The appartment is located really near the underground station Shepherd's Bush, so it's very accessible by public transport. All was fine in the appartment, the bedroom is small but clean and there's everything you need in the bathroom and kitchen. One point of feedback that I also shared with the host is that the kitchen and bathroom were not very clean, which could be improved. We did appreciate the quick responses to our messages - even though we never met Jay, everything ran smoothly.