This is a beautiful flat in a great location. Kitchen had everything we needed and the shower was great! Twin beds worked for us as I was traveling with my daughter but perhaps not suitable for everyone. Parsons Green tube a quick 10 minute walk and a great Waitrose a few minutes from the flat. As others have mentioned, the lockbox for keys is a few minutes away but not a big deal. Very clear check in instructions were sent prior to check in so we had no problem finding it. Unfortunately as others mentioned, the flat was not very clean when we arrived. Dirty counters and taps, microwave had dried food inside and out and carpet was not vacuumed. We found feathers in the corner and random jelly beans under the bed! I contacted Max and he responded quickly offering a “ refresh” clean. I declined as I had already cleaned the flat to make it comfortable. We were out for the day and it simply didn’t make sense to return to Fulham and put the keys in the lockbox so the cleaner could clean what I had already cleaned. This certainly put a damper on our stay, I actually have never had this issue before. Max has responded to my request for compensation by letting me know that his “ team” is working on it. I’m still waiting.