Gabriela kept in contact with us to make sure we knew how to get to the flat. She was exceptional in communicating to us and had a healthy amount of maps and information in her home! Her place was clean and well kept. The neighborhood was safe to travel to late after sightseeing and the subway was a few minutes walk away! Great place to stay for a quiet and peaceful stay. She even left directions for bathroom, kitchen, etc. A very nice place to enjoy London while having a quiet place to come back to!