Communication with the host was amazing! No matter the time he would respond within minutes and was so helpful. He was really accommodating with our last minutes request, an example is that we wanted 2 ventilators the second day of out stay because it was hot and even though he was out of town the vents were delivered within the day! The only downside was that there was one key for the four of us but that was even manageable. I can honestly say it was an enjoyable stay!! He was also extremely flexible with check in and out times.