Stayed here for the second time with my partner. Both times we have commented on how clean and tidy the rooms have been. The location is very good, you are a short walk away from oxford street etc. Receptionists have always been welcoming and pleasant.
The only negative point I’d say is that the walls are thin, so if you’ve got some inconsiderate people next door you will hear their conversations/shouting. Apart from that one point, definitely worth a stay.