Great flat and great location! The flat looks absolutely same as the picture. Beautiful, spacious and clean. And the location is amazing. My parents and I walked to Hyde park every morning. It just takes us 3 mins go there. There are 2 tube stations and one bus stop nearby, easy to go to oxford street and the Big Ben. And there are also lots of good restaurants, shops, banks, and basically whatever you need. But the flat is in a really quiet and elegant street. We all have good sleep during our stay. We didn’t meet the household but the support team are great and helpful. Just one problem: we couldn’t find the hair dryer and they said they couldn’t either. But it doesn’t matter, we love this flat. 100% recommend!