if you want a lovely place close to the Excel Centre, look no further. it was very comfortable and the en-suite toilet was really good with a strong and dependable shower. Be prepared for a floor mattress but it was comfy and posed no problems. Radhika was charming and helpful and not intrusive. It is a mezzanine area and some may find a room with a door more to their liking but I didn't find it a problem at all and my privacy was always maintained. There were lovely touches like tea and coffee, toiletries and clean towels.