Lorraine's flat was perfect for our stay - in a great location for shopping in Kingston, taking the train to the city, and taking the bus to Hampton Court Palace for the lovely gardens and palace. She communicated well prior to our stay and recommended a great taxi service from Heathrow. We never did meet up but that was mainly due to us not being in much! We will definitely try to stay here again next time we're in London - thanks Lorraine!