Wonderful flat in a great neighborhood. We had a few hiccups getting keys as all sets of keys had gone missing from the lock box and with the boiler failing, resulting in a lack of hot water and heat. But the host and the hosting company were SUPER responsive and helpful in getting everything resolved ASAP. Emails, texts and phone calls were answered, and we were able to get everything squared by the next morning. Giving 4 stars because of those challenges but I would definitely stay there again