I had a great stay with Jane, who is very friendly and welcoming. I felt very safe. The room is nice and warm, cosy and the bed was comfortable. There are a lot of thoughtful touches like extra blankets/hot water bottle/adapter plugs. The location is very good as the 44 to/from Victoria stops right outside the door. The bathroom is small but usuable, with some renovations ongoing - this does not affect the use. Shower was nice and hot. I enjoyed having my own bathroom and the freedom to come and go when I needed to. I would stay again.