Oh, the wonders of marketing. We can create whole categories from a simple meme, like 'Just Do It', or 'We Bring Good things to Life'. Similarly, "elegant" and "outdoor terrace" might resonate for some.
In truth, the place is functional. It's convenient and clean. "Elegant" is a stretch. "Outdoor terrace"? More of a place where workers stash their stuff one flight up from busy King's Road.
And there are issues.
For one, the check in was complicated. Jonathan seemed to forget about our time of arrival, requiring us to chase him through Airbnb for check-in instructions because we had heard nothing by 3pm, check in time, despite several attempts to reach him. Stuff happens, of course. And all of this would have been fine if not for the fact he had contacted us earlier in the day enquiring about our time of arrival, to which we had explained we were already in the area.
And the next morning the shower drain clogged, causing flooding of the bathroom, to which we spent the better part of an hour mopping up.
All of this is, of course, typical apartment stuff. The problem is the marketing. At this price point and with this description, you expect a great experience. You are, after all, competing with West London hotels. At these prices, chasing your proprietor for the key and spending part of your morning cleaning up a flood is not your notion of an ideal stay.