Michael and his family are amazing people - so very nice and genuine! Check in was very easy and fast and they made sure we had everything we needed. The room is great and we had access to our own washroom which was even better. Overall, the place was great and I recommend it to anyone!
The only thing is that it is about a 10 minute walk to the metro and it takes a little bit to get into central London by metro, but that is expected!