This place is in a decent location, only a short bus ride away from Collier's Wood tube station (Northern Line). From the moment that we booked to stay, communication with Ruin was easy and effortless. Unfortunately, as my wife and I are both keen cooks, we were disappointed with the kitchen - the utensils and knives were not particularly clean. This wasn't a big problem, however our main issue was with the bed. There was a strong odor coming from the bed and the sheets were not as clean as we would expect them to be. We ended up checking out after only night, but we don't think it would take much to improve this place as the living room and bathroom were perfectly fine.