Ralph provided a welcoming space for our weekend visit to London with lots of thoughtful and out-of-the-usual touches: bathrobes behind the door, real coffee sachets, a fan heater (much appreciated), white towels (like the best hotels), great pillows and a very complete guest manual (his recommendation for the Acoustic Cafe was awesome). These details on top of a comfortable bed, spotlessly clean bathroom and a great location all added up to one very satisfied couple.