This was my most unprofessional Airbnb experience ever and it put me in a very difficult and uncomfortable situation. I was waiting for the check-in with a low amount of battery and at the last minute, the host told me that she won’t be able to do the check-in for personal reasons. I asked the host to cancel my reservation but instead of canceling it she told me to speak with the Airbnb team.(Just for not paying the cancellation fee I guess). I don’t suggest this flat to anyone. It put me and my guest at a difficult time we had to find a hotel at a late time with luggages.