Terrific location. Just steps from the Embankment and Charring Cross Tube stations. Walkable to Parliament, Buckingham Palace, Piccadilly Circus, Trafalgar Square, London Eye, plays, restaurants, etc. It is a 6 floor walk up. There is a lift, but we couldn't get it to work. The walk up is not bad, but just saying it as a heads up. Very clean and well decorated. Very comfortable beds. The address is not 12 Adelphi Terrace like it says on the site, so make sure you have the correct address before you go. It is in the middle of everything, but on a quiet street. The location is in a safe and ideal location. Highly recommend.