We booked as the photos looked nice and it’s a central location, however Megan has not pointed out that there are 4 flights of narrow stairs to get into the apartment..The entrance is through the outside seating area of their restaurant which is awkward when checking in. The bathroom shower head does not stay on the rail so you can’t shower without holding yourself and it has mouldy tiles, grout & silicone. The heating was working but very dusty smell. When complaining on the morning we left before we had checked out, Megan ignored the complaint and wished us a nice journey home! The issues won’t resolve themselves if you don’t sort them. Apparently the bathroom has been complained about previously but still not resolved! Very poor customer service.