Emily was one of the best hosts we've had in Airbnb! She was wonderful from the beginning and always answered very quickly. She was super nice and gave us useful tips on how to get to the apartment, how to get around and what to visit. The check-in was easy and she was there to welcome us - we felt right at home! During our stay, she was always kind and ready to help. The apartment was very clean, comfy, well decorated and cozy, just like in the pictures. The bed was really comfortable and we loved spending time in the living room after a day of exploring the city. The only thing we felt needed some work was the kitchen, as some utensils weren't properly washed and the coffee pot was a bit moldy. The neighborhood is also nice and very quiet, and although it may not be central, it is close to several bus stops and it has a beautiful park nearby. London is a fantastic city, we had a lovely stay and would highly recommend staying at Emily's place!