Our host was excellent. Unfortunately the shower was out of hot water, but our host did everything possible to make sure the issue was resolved with as little inconvenience as possible. She offered us a shower across the street in another one of her properties, and her communication was excellent given the issue at hand was out of her control. I would highly recommend this user. The Soho area was adorable, the room had a few guide books filled with tips and popular restaurants and bars in the area, and Bianca was always available whenever we needed. I would highly recommend this place! Overall a great stay and a great host. Thank you Bianca!