Farrah was a very friendly hostess and responded to emails very quickly. She was also a great resource for suggestions on things to do. The space is as advertised. Very central to all London has to offer, yet very secure and quiet once you are inside the room. I am a very light sleeper and I slept well here. The room is perfect if you need a place to just rest your head while in London...wifi worked great, there is also a small desk provided if you need it. I would not hesitate to book again if I return to London