Vick and Eva were extremely helpful and responsive. Eva gave us a great tour of the flat and gave us clear instructions on where the amenities were and how to use the appliances. Great hosts! The flat it self is in the center of lively SOHO and if you're planning on local activities you won't have any issues walking. There are too many restaurants, pubs, or theaters to count within an easy 10 minute walk. The flat is also on a small lane which really helped cut down on the noise during a busy night from hustle and bustle of the neighborhood. If you're exploring the greater London area both Piccadilly Circus and Oxford Circus underground lines are within a 10 minute walk and the London tube sets the gold standard for public transportation. The flat it self is as pictured with all the high end amenities we needed for our stay including dishes, cups, pots and pans. Definitely recommend checking out the classic English pub on the corner! We had a great stay!