From the booking process onward Jess is attentive and polite. Always professional and willing to help at every turn. Jess and Lee where there to greet us on arrival and show us around. What a stunning apartment that is quirky and homely. Everything you could want and need. The best of everything and the best bath tub I have ever used (short legs 😂). A very well equipped kitchen and a constant supply of hot water. Clean towels and bedding available. It’s hard to please a family of 6 of different ages but everyone loved it. I have to say after more than 20 annual trips to London without doubt the best location. So much outside your door but so quiet inside. We just can’t wait to return. Thanks so much to Jess who is a sweetheart.