Beautiful apartment with amazing views over London. Lots wrong - no heating - no kettle - We had to sleep with our clothes on. We were up until 2.30am trying to work out how to get it to work. Host gave instructions when we phoned her, however, this didn’t work. We left a day early and couldn’t contact host to find out what to do with the keys until after we had already left. This spoiled our weekend. Oven didn’t work. Two wine glasses for 4 people. Furniture on balcony needs fixed or replaced. Grubby sofas in lounge. Bedding terrible - hard pillows, wafer thin duvets. Toilet in master not cleaned properly. Windows needed cleaned on inside. We were hardly there as it was too cold. Difficult checkin - needed photo ID and car parking was expensive. We didn’t know NOT to mention to building staff that we were visitors. Not allowed to mention it’s an AIRBNB to front desk. If heating worked we would have ignored everything else that was wrong. Shame as great view