The communication with emmanuel is excellent, he is always attentive to answer. The check-in is manual, i.e. you arrive at the house and get the key on your own, this is very fast and you don't depend on anyone.
Pros:
-the kitchen is well equipped
-there is always toilet paper
-it is cleaned every day.
Cons:
-we found it a bit far from the centre of London.
Thank you very much Emmanuel for everything.