If you are looking for a clean, safe, comfortable flat conveniently located for all London sightseeing, I highly recommend this choice. In particular, this flat is just perfect for a family of four (which we were-two adults and two teens) or two couples, because it has two full baths. This is hard to find in a two bedroom flat and the second bath really eases the morning shower/exit preparations and the evening rush for toilets after a long day. One bathroom has a low ceiling, especially in bathtub/shower. This was fine for me but challenging for my very tall husband and son. Personally, I loved that front bathroom and found it cozy. It became the “girls’” bathroom. There are three minor things of which to be aware in case they matter to you. 1) The wi-fi works fine but it continually jumped us to some intermediary site that insisted we set up parental blocks or some such. We could have called our incredibly responsive host and gotten assistance on this but we were so busy during the days that we just decided not to use the wi-fi. If you do plan to use it, I would recommend asking for a walk-through with the associate who greets you at the apartment. 2) Neither bed is "king size" by US standards but the host kindly put a mattress on the floor in the larger bedroom so that we could spread out and put the tallest person alone in one bed. This was really only an issue due to my incredibly tall family. 3) We had not appreciated that "garden apartment" meant "basement apartment" in US English so there are windows only at both ends of the front-to-back flat, but the floor plan maximized the light with windows in both bedrooms, the entry hall and the kitchen, which had full size French doors into a walled garden. Also, for Americans, please note that being in the basement presented none of the safety hazards that it might in a less desirable neighborhood. Again this is really due to UK/US language differences and was really a very minor issue. Saving the best for last, Ken is the best host we have ever had! His associate met us at the apartment and was very gracious, despite having to wait for us for over an hour. He answered all of our questions and made helpful suggestions about Tube entrances and grocery stores. Ken himself phoned to check on us and patiently answered all of our questions. Most incredibly, Ken called us during the terrorist attack on Westminster to ensure that we were safe! When he found out that we were in fact in lockdown in the House of Commons, he did everything he could to ease our fear and to help us out, including rearranging a tea reservation for us and offering to call loved ones. He called again the next day to follow up. What a kind and gracious host! By the end, we felt that...