Firstly, the doors within the property, and also the main entrance door would not shut properly, health and safety issue, privacy issue and also does not allow you to feel secure and safe in the property.
The light in the sitting room had wires hanging out of the ceiling.
On entrance and exit, there was groups of men sat on the stairs/stood in the doorway which was quite intimidating. One group even waited for us to put the PIN code into the exterior door and then pushed in behind us, as you can imagine this was alarming as we didn’t know if they were guests, staff or simply trying to gain access to the building we already did not feel safe in.
The dressing table had nowhere to sit, nor did it have any sockets to use appliances with, saying this the state of it was not somewhere you’d happily sit. The bedroom with the tv had no remote and therefore could not be used.
One of the air con units did not work, we didn’t bother to try the others for fear of what would blow out of them as they had clearly not been cleaned regularly; if ever.
We were left half rolls of toilet paper that had clearly been used by your previous guests.
There was nothing to stand on when getting out of the shower, meaning we had to purchase something whilst there to avoid slipping. Towels we were given one small towel each for the full time there. We had nowhere to attempt to dry these as the towel radiator within the bathroom was unclean.
There was no locks on the windows and on arrival these were wide open with the heating on high.
No hand soap.
The bathrooms had mould/damp in the corners.
The toilet didn’t flush in the smaller of the bathrooms.
The sofa and cushions were stained. The sofa had holes in from what we assume was cigarettes.
The bed linen smelt damp.
The hygiene of the kitchen was disgusting.
There were bags upon bags of dirty laundry smelling within the hallway.
Luggage was left within the hallway when the desk was unmanned; anyone couldn’t have just taken this.
We were woken by the shouting and screaming within the early hours of the morning, which can’t be helped however should be listed within the advertisement that noise is an issue.
For the money we spent on this property we are disgusted with the stay and had we have not travelled on train and by car we would have left earlier than we paid for.
Overall the state and cleanliness of the property for the pictures you display on air b&b is totally unacceptable, we had been showing our family and friends your listing in excitement of our trip, however the apartment took the shine out of that and we made sure to correct our family and friends to ensure no one near to us goes through the same experience what we have.