I met Julien prior to our booking, he is lovely & really accommodating. A friend of Julien's contacted us during the week to check how we were doing & was on hand if we needed anything, great to have a friendly face available if needed. I live locally so was renting the place for my parents to stay in for the week. Flat is super clean, quiet as it's on the back of the building & has everything you need for 2 people to stay there. Was such a treat.. & would definitely book again. Thanks Julien!