I wanted to cancel the reservation after the first night if it's refundable. This was my first time visiting London and we spent the Christmas there. But staying at this place made our trip unpleasant.
I'm being objective and I wouldn't make recommendations, but I'm just listing some facts that I think you should know about.
1. Check-in was super easy. But our room was on the third floor, we had 2 big suitcases and the stairs are very narrow. It was very hard for us to carry the suitcases upstairs and downstairs.
2. The room is very small that we can't open the suitcases. The space left on both sides of the bed can't fit even the short side of both our suitcases.
3. The toilet is very hard to flush. I had to try 5~6 times to have it flush successfully once. So we tried to use restrooms outside and avoid using the toilet. I don't know why other people didn't mention this in their reviews, because I would not choose this place if I knew this before.
4. There're no trash cans in the whole room, even no trash cans in the restroom. I asked the hosts but they never responded back. So we were just using a paper bag as trash can and did the garbage collection by ourselves everyday.
5. We can't enter the entrance door on the last day. We were following the correct procedure because we succeeded for the first two days. So I called the phone number given by the hosts, but the number is no longer available. Then I called Sam, whom they said should be able to help if they're not available. Sam's number was available but he didn't answer the phone. I left voice message but he never responded. At last, we saw the light in the room on 2nd floor was on, so we rang door bell for that room, and the tenant there helped us. Turns out that the lock is stuck, and it worked after opening from inside. That day was heavy raining, and we waited in rain for a long time, which made us really frustrating.
I would say this room is an acceptable place for people who travel alone because everything is small or narrow but the transportation is good. It's walkable to Buckingham Palace.