Natassja has been really kind with us! She always answered really fast when we first communicated. Her mum Elaine received us and spent the necessary time to explain tips about the flat, and also gave us some good advises to walk around. The flat is clean and tidy, including all gadgets you deserve to cook. A small garden is at the back of the flat so that the kids can play there if it is not raining. The sofa and the bedroom bed are quite comfortable to sleep. We had everything we wanted to there, nothing missing! Thanks a lot Natasha!!!