The flat was good, not great. No TV. Communication was with “Bruce’s Team” and not Bruce. The location was fantastic (best part of this listing) and price was good. It was missing some finer touches like any recommendations for the area or even a welcome bottle of water (pretty rudimentary flat). Finding the fuse for the hot water heater was very confusing and required a call to Bruce’s team before we could take a hot shower, causing us a two hour delay beginning our day in London.