Unfortunately, what was listed on Airbnb and what the guests arrived to were completely different.
The apartment has damp and water stains on the walls and carpets and there were many boxes everywhere. The window panes were broken as well as the locks on the door.
We booked this apartment because of the pictures that were listed on the Airbnb site. If we had known that it would not look like that we would not have booked. She was rude when we explained that we were not happy and asked for a refund as we did not spend even one night.
Unacceptable service and really disappointed with Airbnb and well as Rachel. This is basically robbery.