When we last went to London we stayed in an expensive hotel in Russell square. Whilst it was a central location there was no amenity, it was tiny, grubby and the staff at breakfast were awful. Charlotte's place is gorgeous, it's well located to access public transport, Charlotte is lovely , welcoming and full of local knowledge as well as happy to help. The accommodation is as pictured and really spacious. Everything you can possibly need is provided. We had a great time at Charlotte 's place would definitely recommend it.