Natacha is a wonderful host - very hospitable, friendly, caring and has so many interesting stories to tell! The flat exactly as shown on the photos, clean and welcoming. It is located 5 minutes from Gunnersbury station (District line) in Chiswick which is a lovely green and beautiful area, also very close to the river for enjoyable walks. Natacha was so flexible and kind to let me bring in some boxes of luggage to ship onwards abroad, and also to stay a few additional nights. Overall a wonderful experience and I would definitely stay again!