My stay in the flat was lovely and I experienced no problems. The host had clear instructions on how to obtain the key and was easy to communicate with. The flat itself was clean and had gorgeous windows at the front that let in a lot of light if the blinds were up. The kitchen and bathroom were both cleanly and fully equipped. In addition the towels and linens were clean with extras stored nearby. The decor was fun and lively and the space was perfect for two people. I would highly consider staying again.