Overall a 3 out of 5 star rating.
The bad stuff: For most messages I sent to the owners, the average response time was between 24-36 hours, if they responded at all after sending the first message, I had to send a second message most times. The house initially smelled a little, as it smelled as though someone had been cooking in the house just before we arrived. The listing says there is a separate clothes washer and dryer, however, there is no separate dryer at all. The only dryer available was a folding rack to hang clothes on. Also, the clothes washer was very loud when it was running.
The good stuff: We had to change our arrival plans 2-3 days before arrival, and the owners were gracious enough to allow us to add an extra day (plus fees) at the beginning of our trip to London. The location is a 1/4 mile walk from a public bus stop. Parking off street directly in front of the house was nice. The price was fair, especially since we received a first time booking discount.