We caught a cab to the apartment from Paddington Station so that was easy. Communication with Jacqui was answered all very quickly & efficiently. Collection of key etc all very straightforward. The staff at Boot & Flogger were very obliging. Apartment very welcoming with a spacious feel and uncluttered stylie decor. Location very convenient to amenities. Great for walking beside the Thames. We enjoyed our stay very much and will recommend to any friends staying in London.