Alessandro provided information of the area and made lines of communication easy before our arrival. It was simple finding the beautiful building, and he made checking in fast. The wine and the upgrade to the room with a balcony made our stay in London unforgettable! Everything was very clean, modern, and just as described. Checking out was also a breeze, my only regret is not staying longer in London in this wonderful flat! Thank you Alessandro for the amazing upgrade and for opening this beautiful apartment for our stay!