We booked this flat at the last minute and City Relay worked with us to make sure we could get in asap. Roland was there to meet us and walked us through the flat explaining everything we needed to know. He even made sure we were able to lock and unlock the front door. (there was a little trick to it)
The flat is on a residential street with little traffic. The bedrooms are at the back of the building and open to a patio area. I was concerned we might hear neighbors but it was very quiet at night. Perfect for getting a good nights sleep.
We happened to be in London at the beginning of the heat wave and the owners very kindly sent a large fan over. City Relay checked to be sure we received it. It was very much appreciated!
The flat was about a 10 minute walk from Victoria Station. From there we could easily get to most anywhere in the city. It's also about a 15-20 min walk to the Tate British museum.
I wish there had been a list of nearby restaurants and shopping. I discovered a Tesco and a Sainsbury within a 10 min walk. On the last day we found a lovely little area about 2 blocks away where there was a coffee shop, local grocery and restaurants. Wish I'd know about those sooner!
All in all we were very happy with the flat.