The completely renovated apartment is cleanly designed and furnished, comfortable and well equipped. Top story great room with counter seating adjacent to the stove is a natural hangout. Proximity to Underground and Overground stations and buses is a big plus. The immediate neighborhood is more serviceable than charming, but is perfectly safe and meets all needs. Ten minutes walk to West Hampstead adds the charm. Commuter trains passing on a rail line a block and a half away can be heard distantly, but we didn't find the sound obtrusive. The host communicated clearly. She was out of town during our stay but sent the friendly housekeeper to show us in. There were no problems. We had a very functional and comfortable home for our four nights in London.