Was in need of a sleeping place last minute when last minute attending a Wembley concert. This room was everything I needed as I only stayed in London for 16 hours total. Left early in the morning. I could use kitchen and bathroom including shower (which I couldn’t as I overslept) freely. At this pricepoint it was good for what it is! Communication was quick and Eugenia made sure somebody was home for me to welcome me as I couldn’t be there on the scheduled time.