We had an unexpected upgrade as the flat we had originally booked had some unforeseen plumbing issues before our arrival. We were thrilled with the upgrade—the flat was fantastic! We know the guys worked hard to get the new flat ready for us (and during Platinum Jubilee weekend, too!). It was the perfect location in Oxford Circus for our family with 2 teens who totally loved all of the shopping just steps outside the door—Nike Town, Selfridges, Urban Outfitters—and tons of great restaurants, too (Wahaca was our favorite!). The flat was so nice to come back to after exploring—super clean, showers with great water pressure, comfy beds with nice linens, wonderful bath and body products, washer/dryer—everything we needed. We really appreciated all of the amenities. Thank you so much for a memorable stay—we hope to return!