The host was very responsive to issues (e.g., problems getting hot water in shower, fixing light etc) and concerns. The studio is conveniently located 11 minutes (walking) from grocery stores, Westfield and Stratford train station. It is relatively safe most times of day and night. The only issue is that this studio's bedroom is adjacent to the main house's kitchen and the sound insulation is quite limited. This is problematic if the people next door are very loud late in the night.