Sonali was absolutely the best! This was our first Airbnb experience and we were so pleased. Sonali made sure we were comfortable and feel so welcome. We appreciated that we had keys to our room as well as the apartment allowing us to come and go. We loved the coffee/tea in our room and she was very generous in sharing her space with us. We really enjoyed our visits with her. She was so helpful in navigating the transit system and finding the spots we most wanted to see. We will definitely keep in touch and if we are back in London we would definitely stay there again.