This was our first stop for our family vacation planned by myself for a party of 5. The home looked great in the photos and the location was exactly as described... However once we reached the home, we were greeted with garbage and rotten food strewn all across the porch. The smell was off-putting to say the least and was not the first impression of our Euro-vacation that I had hoped for. I informed those who’ve manage this property of the mess as I had reason to believe maybe the home was not cleaned. I was informed they did clean the house. I sent them photos of the garbage and was told they “will inform their cleaners.” Regardless, my wife and mother-in-law had to clean the garbage and filth before we could roll our luggage through the door which was absolutely unacceptable. The home inside was beautiful, however I recommend you wear your shoes in the premise as the top floor with the kitchen/dining space had dirty floors which would make your socks turn black; did not instill confidence on how well their cleaning company actually cleaned the home. The refrigerator had a unique smell to it, I recommend not drinking water from their pre-filled glass bottles... we ended up just purchasing bottled water from the store. On the second day, the toilet for the stand-alone bathroom stopped working, even after the property company retold me the how to operate it (instructions were clearly on the toilet). The actual button/mechanism was broken as it had lost tension and I informed them that they need to call a repair man to fix the mechanism which was never fixed during our stay. We had 5 people limited to a now 1 bathroom home which is not what I paid the money for. I’ve taken some time to mull this review over and to see if this critique was warranted as I have stayed in various Airbnb’s globally since 2012 and I believe laying the facts of our stay for those to read will hopefully give others who are hoping to rent this space another perspective of what we experienced. Overall, we enjoyed our stay in London, but having to be greeted with the smell of garbage as we entered and exited the home and having one operable toilet placed a huge damper for our first stop of our 20-day Euro vacation.