The apartment was absolutely lovely and felt like new. It looks exactly like the pictures posted by the host. Sonder Was very quick to respond to all our queries and there was great communication throughout our stay. The apartment had all the amenities needed to be comfortable. The only thing to note is that while there was an elevator in the building we still had to walk up a few short steps to our apartment. This was not a problem for us but just something we noticed. We thoroughly enjoyed our experience and we would stay again if we visit London.