The host communicated very well. The location is a walk/commute from a lot of things. It’s about a 15 minute walk to Raynes station where you can catch the Southwestern Railway to central London in about 30 minutes. The downsides to the stay is the shower is very small, the place wasn’t very clean, it was stuffy and hot at night, and there were a ton of spiders. The doorway to the bathroom was dirty and even the robes were discolored. There are no windows to let air flow in at night and the fan doesn’t help circulate much air. Every time we came home, we found ourselves killing a ton of spiders. Sian was very accommodating when I had to leave my luggage however a check-in of 5pm is very late