This studio apartment was simply perfect for me. It was exactly as you would expect from the pictures. It is clean and bright and well-equipped (including a washer-dryer and even a printer for small jobs). It is extremely well-situated, in an amazingly central yet quiet area, and it has plenty of space (including wardrobe space). Vanessa is absolutely lovely: she is kind and generous, as well as quick to answer messages (and all instructions are clear). Vanessa really goes out of her way to make sure you have a pleasant visit. I had an all-around wonderful stay. And I will definitely attempt to get this studio again the next time I have the chance to go to London.