The studio apartments are in an excellent location near Lancaster Gate tube station and Hyde Park. Ours was very clean. However, we were surprised to find that our room (number 21, on the 4th floor) was 83 steps up from reception. Room allocation is on a first-come-first-served basis, but this was not explained beforehand. Also, there is little insulation, so you can hear every sound from the next door apartment. The tiny shower in our top floor room had intermittent water. Make sure you bring ear plugs and request a room on a lower floor. All these things apart, this is a convenient place to stay.