Contact, check in and check out went perfectly.
Phyllis has a nice house, conveniently situated with easy access to bus (around the corner),tube (12-15min easy walk), super market, dry cleaner, lovely restaurants (within 3-5min walk > try Indian at Chook Chook's and the Italian on the opposite side of Lower Richmond Road, both do take away). And all this while you stay in a residential street, bedroom facing the back and very quiet.
Everything was spotless clean and I had full use of the kitchen which was my favourite room: large, big table, armchair with foot stool (loved it) and big glass doors opening to the patio-very welcome as it was rather hot when I stayed there.
Phyllis was one of the friendliest hosts I ever stayed with, had a lot of good recommendations, helped with the transport strike that was on when I was in London and was really lovely and easy to chat with.
All in all: a wonderfull experience and I will try to stay with her every time I am in London!
P.S.: when you stay in Putney do not miss 'Fulham Palace' - on of my favourite spots with a little Museum, nice cafe and gorgeous walled garden .