The guest room at Ian & Gab's place is just great - it's super clean with a spacious, new bathroom (ensuite, which I prefer) and 4 cushy pillows on a big comfy bed, and although the entrance to their flat is on a very busy street - the Airbnb guest room is at the back of the building so you don't hear the street noise at all. (The double windows in the room provide extra noise buffering.) The best convenience stores are all right around the corner and the flat is also next door to Pret-a-Manger, which means it only takes a minute to pop downstairs for a drink, snack, or meal. They let me use space in their refrigerator for my cold drinks and food and their iron & ironing board was available to me 24/7! BUT - aside from the great location of the flat (within walking distance to SO MANY PLACES) I cannot even begin to write enough praise about Ian, who is probably one of the kindest, most generous people I have ever met. I arrived in London to take care of important business but unfortunately I ran into some stumbling blocks during my stay there, to say the least. If I had been staying at a hotel instead of at Ian and Gab's place I might have come unraveled, but they were both so friendly and easy-going that it softened the blow of a disastrous mishap that occurred in my plans. Ian is SO generous with his time...he helped me in so many ways: from printing out maps with directions to places I needed to go - to calling a cab for me on 2 or 3 occasions (using an app on his phone to find the best price) - to printing out my boarding passes for me - and then going above and beyond what anyone else would ever have done by helping me try to locate another place to stay after I decided (at the very last minute) to extend my stay in London. Since Ian & Gab already had other guests booked, I needed to find another place. As I was leaving, I told Ian that he had turned into my 'personal concierge' -- which is far more than I ever could have hoped for in a host! For anyone who is looking for a friendly, comfortable, 'home away from home' while visiting London, these hosts and this location get 5 stars from me!