Okay—great staff, great location, great hotel, great complimentary breakfast. Wish I could give them a 5/5 because there were many elements that I genuinely enjoyed. Let me preface by saying that I’m a hard sleeper. I was there for 2 nights and I could sleep either night. I was in room 417 and on that side of the building the street noise was terrible. The windows were very poorly insulated so all noise and cold air came in easily. The worst part was that there was no bathroom door so the light that streamed in from the bathroom windows lit up the entire room. There must have been a street light directly outside of my window. It was legit so bad that I had to move my bed to a different wall to get a couple hours of sleep. I called down to reception and, while extremely nice, they didn’t have ear plugs or a sleeping mask. They sent up a security guard shortly after to control the noise but it wasn’t an internal problem. Overall—if I would have been able to sleep, 5 stars. Otherwise €€€