Upon arrival I was taking to 3 address and ended up in a different address then I was booked in. Took them over an hour of driving around and go in and out of rooms trying to find a bed. While you stay the host comes into the room and turn the lights on and just talks to other guests they are checking in. Plus I never got keys for my stay. The dryer in the laundry stol £3.20 and still did not work.