I strongly recommend not staying at any City Relay property. This was my first scary Airbnb experience after so many good ones.
They sent someone into our apartment to fix something without notifying me or getting my permission. The person walked in on my daughter sleeping in her bed on top of the covers without clothes. This is every person’s fear. They promised (twice in writing) they wouldn’t send anyone again until after check-out and yet they sent the person back the next day, so they do not keep their word either or value your privacy. Many things were not working (tv, door handle to bathroom so couldn’t get in, radiators, curtains, a high chair that I paid a lot of money to rent), the toilet slid. The check-in and check-out process was terrible and poorly communicated, adding a lot of stress. Medicine cabinet (where we kept our toothbrush and toiletries) was filthy and not clean.
Overall, I strongly advocate against staying with City Relay.