Ivo and Ben were very helpful in getting us guided to the flat and everything was as expected. They very kindly offered to hold our luggage for us on our last day, though it was to be in their car, as the flat was rented for other guests immediately after us. We didn't want to risk their car, so we declined, but the offer was incredibly considerate. The location of the flat is perfect for those traveling by train and was in easy walking distance to the British Museum.