Lucy is great. Everything went smooth; booking, communication, checking in, checking out. She made us feel very welcome.

I like this flat. It's spacious and feels much bigger than in the pictures. It's nicely furnished and has a personal style. You can tell that this is someone's home and just not an apartment kept for renting out. I like that.

It has everything you need for cooking your own meals. The supermarket is conveniently located in the same building. Closest tube stations are Sheperd's Bush and Hammersmith. You have to walk for 15-20 minutes or ride the bus. We walked.

All in all a great experience. :)