We enjoyed our stay at the apartment, though we had a few issues. Pluses: Beautiful apartment in a cool neighborhood with public transportation (buses) right out of the front door. Very clean, well-stocked and stylish. Negatives: 2nd bathroom had plumbing issues which created smells in the apt - these were addressed immediately when we reported them but that is not a very functional bathroom. The TV also stopped working, was repaired, but still was not functioning properly. I am not a huge fan of the check-in process, picking up keys from a nearby convenience store. We were also disappointed that we couldn’t drop off bags before 3 pm since our international flight arrived at 9 am. I would have appreciated at least being informed that many convenience stores offer luggage storage. We hauled bags across London before identifying that option. Overall, we had a great week in London and liked the apartment - but it was pricey and didn’t merit a 5 compared to other stays.