I had the best time with Kate and Craig. The room is just gorgeous, with a comfy bed I found very difficult to climb out of and everything was squeaky clean. There were snacks and tea and even breakfast - I felt as if I were being pampered at a hotel, rather than at a home. Communication was super fast and easy, and Kate gave loads of help to find the place. The morning of my last day, Craig was helping out the new guests find their way around the paces they wanted to go in London, which is really kind of him. And finally the cat (Sausage) was just darling to play with! Highly highly recommend staying here if you get the chance!