Great value, above the content of the actual listing; a truly humane experience. Kai will go to all the trouble to accommodate the guests, making them comfortable, going until providing transport to and out of the flat where needed. To me, she provided a calm place to complete my degree in my last days (of examinations) in London with peace.
Kai genuinely and diligently cares and act on it. She remembers details about her guests, and regularly check on them like no other hosts do.