Dick & Bob are really welcoming and the room they offer is more than perfect ! I felt very welcome as they offered my tea and toast, there is a drawer full of toothbrushes, adapters and everything you might need, their house is beautifully well kept and clean and in a central but really quiet location ! I would always recommend friends of mine to stay with them. They also wrote me a notice that there was no service on the line I usually use and which ones I can use instead. Besides, when the worst happened - I had to go to the hospital - they took care of me, brought me to the hospital and even waited there with me to be treated. Their place is the best I have been to so far in London and it is for a fair price ! Quiet, clean and perfect location next to the canal and with lots of public transport options. Thanks again for the nice stay ! Hope to see you soon Dick & Bob :) All the best from Germany, Ina