I stayed 2.5 weeks at Gareth's studio. After an initial disappointment, when I rated the issues I had, Gareth responded extremely well and professionally. He got the studio standard raised and made it a lovely little place to come back to. He provided completely new kitchen ware including kettle and toaster, pots and pans, plates, cutlery, mugs and glasses. New kitchen towels, oven mitten, dish washing brushes, cleaning products and even brand new pillows and duvet along with brand new bed linen. He also provided a TV with Freeview, new bin and new dustpan and brush and left a very thoughtful present to apologise for the oversight. I have to say that I was really impressed with his actions to remedy the issues and his response was just fantastic. The studio itself is alright for a short stay and is quite well located in terms of public transport and close to many restaurants and bars in lovely Queen's Park. So for this reason it is great value. Thanks again Gareth for your 5-star action!