The first day we arrived at the apartment there was no one to greet us, and the code sent by email to get in apartment was also wrong, even I had just confirmed it with the person in charge the day before we moved in. My whole family was waiting outside the door and no one picked up the phone to help us in. Luckily, we found one number from to contact Paul instead of the person who was in charge. Thanks to Paul we finally got to get in the house. It was not a good experience and we were upset that we still haven't got any call from the original person in charge untill now. The room and location was fine, but the overall experience was really not a good one.