Location can't be beaten, very functional and clean room, everything works. We stayed here during the hottest day ever experienced in London and it was okay (just barely) thanks to a large window and a small fan. We found the shower a bit finicky (gotta really press those buttons on the left and hit the exact right spot for it to trigger) and of course there's no lift, just lots of stairs, but no complaints. Max and Billie were also very responsive and helpful, which is always important. Would definitely stay again!