Total SCAMMERS !!! Typical bait and switch case. You book this beautiful listing and then a few hours before the check-in they inform you that there was an issue with the apartment and they have to relocate you to another apartment. Of course, the proposed apartment is way worse that the one you booked. The representatives were full of irony, typical behavior of scammers that know the rules. Your only option is to get the refund but you will lever find the apartment you want a few hours before the check-in.
On the third day in this proposed apartment, they even sent me a message to enter the apartment in order to show this to other clients !!!
PLEASE ALWAYS CHECK THE NUMBER OF REVIEWS (THE MORE THE BETTER) AND PREFER SUPERHOSTS -- PLEASE AVOID THESE SCAMMERS