Arune and her assistant were excellent communicators before, during and after my stay. The bed was comfortable and bedroom was quite spacious, especially for central London.
I do want to point out posted signage throughout the building that I have brought to Arune's attention as well. Although I saw no such activity, this has apparently been an ongoing issue in the building. The signage read: Warning: Anyone seen waiting or congregating on these stairwells will automatically be assumed as a drug dealer or a drug user and police will be called. We are sick of our children being scared by your presence, your loud voices, having to smell your drugs when we pass you and the urine and faces some of you leave on our stairs and in our lifts! It needs to stop! Please have some respect for the people living here and go elsewhere! You have been warned!
Upon entering the flat, there was a strong odor, as if the previous guest or a neighbor was cooking food with an extremely strong aroma. Because my bedroom window was locked, I wasn't able to get rid of the smell which still lingered when I returned to the flat in the evening.
Guests should note that the shower and toilet are in two separate rooms. Perhaps a positive if you're traveling with several guests - it's just something that wasn't specified in the listing.
Neighbor and street noise came and went throughout the night. I stayed in the flat over a Saturday night so perhaps weeknight noise would be much less. Because of a restless night, Arune's assistant Diana arranged for a late check out so that I could catch a bit more sleep in the morning once the noise had subsided which was greatly appreciated!
Overall, the bedrooms were clean and large, and the location is convenient to Central London, Waterloo and several other tube stops. Arune's communication was lovely.