The host and the managingagent are not the same people and so communication between both of them was difficult. It seemed that my booking had not been relayed and the host had me double booked for the date (even though the calendar dates were free) and asked me to either change my dates or they could find me accommodation at a different location, which I wasn't comfortable with as I specifically booked that accommodation. I didn't change my location nor my dates and was given a refund by airbnb and booked elsewhere.