Olesya is super nice and very responsive with all our queries being answered within a couple of hours - it gave us a lot of confidence even before we arrived. We were flying in from Hong Kong and needed a very early morning check-in; Olesya was kind enough to arrange some pastries for our arrival. Olesya was at the apartment to greet us and explain how to use all of the appliances. Apartment was very clean with a little balcony suitable for sitting out on the evenings. There is a well stocked convenience store just around the corner and buses every 5 minutes to Moorgate / Liverpool Street. Olesya was very attentive during our stay enquiring if we were OK but without being intrusive. I would be quite happy to rent any apartment from Olesya in the future!