From the moment I booked, Duncan proactively checked in, provided all the information I needed and more. He was exceedingly friendly and welcoming. The home was exactly as described, so comfortable, and perfect for our family. As others have commented, it really felt like a home away from home. The location is great for staying local to Kingston, for travelling into London city center, and was so easy to get to from Heathrow by bus.
We could not have asked for a better host or home!