Lily was so helpful and support everything we needed; towels, glasses, coffee, etc. It was not the cleanest room I have ever stayed in but in general, it was a clean and lovely room. The street and neighbourhood were really quiet and nice. I did know that there is not any kitchen but it was really hard to clean glasses due to the smallness of the bathroom sink, that is the only thing that should be considered if you are planning to stay long as us.