The host/Rodney contacted us before we arrived for estimated arrival, due to traffic we ran late. Absolutely no problem for the host and when we did arrive were shown the house and everything essential for our stay. The house it self is amazing in a fabulous area , spacious well decorated and looked after, infact we had breakfast and an evening meal at the house everyday. As a family of two adults and three children aged 4,6 and 8 the bonus of a garden, books and a flat screen meant home from home experiance. The tube is literally 5 minutes easy walk away with plenty of shops and coffee places for essentials . My wife has lived in london and by far Southgate area is the nicest interms of ameneties and being on the picadilly line you are on on a direct tube to covent garden, oxford circus, leicester square and knightsbridge ( Harrods). Rodney and his wife stayed in contact through out our stay and were availaiable at all times if we had any questions. Infact it has been the best stay in london we've had as a family.