Neil’s place was great. Warm and cozy and spotless.
We were checking in after midnight, and key was waiting in a lockbox for us. We also asked if some food could be stocked for us as we arrived with kids after long day of flights after shops were closed - and it was waiting for us when we arrived, no extra charge.
I was a bit anxious before arriving, because of the late check in time, and sent several questions and they were all answered clearly in a timely manner.
Truly professional and satisfactory service.