Hi, We enjoyed our stay at the house. It is a lovely home that is nicely furnished (with a nice bedroom for children), in a good location and would happily stay again.
On the downside, the house was not cleaned until nearly 7pm on the day of check-in, which was disappointing as we had informed the management company we had 4 young children, had a long road journey and would arrive around the check-in time. In view of the condition left by the previous guests we ended up cleaning up and changing the beds ourselves.
The house also only has two fans (being a four bed house) so if you are staying in the summer be prepared for hot nights. The house is also near a train line so if the windows have to be open at night it can be a little noisy.
Despite the disappointing start, we enjoyed our stay. It is a well equipped, well furnished home only 10 mins walk from the tube and a local Tesco supermarket.
We did not have direct contact with the host but the management company, Ben’s Support Team, were very quick to respond to messages and requests and arranged a partial refund of our first night, which was appreciated.