Erika had great communication, and the check in was easy. Just make sure you ask her for the full postcode as I got a bit lost a first. The place is nice and warm, clean, cosy and bed comfortable. Had everything I needed including a hair dryer. There seems to be 3 gyms in the area so I booked a cycle class at Castle Centre about £4. It's extra for steam room and sauna. Cafes everywhere and close to Elephant and Castle tube and buses. Good value for money I'd say. I may be back if I'm visiting London again! Thanks Erika.