Alessandro was very thorough. He was prompt with contact and the room includes a binder with very useful information. I appreciated the charging adapter, free wifi, free snacks and wine for the amenities. The room was compact and enough. The bathroom was clean and very small. Bring a shower cap! The neighborhood was great, 10 min walk to the Pimlico Train stop. 2 Min walk to several buses. Businesses for money exchange and food very close.