Ali was very accommodating and moved us to a new space after we complained about condition (bathroom very moldy and television not working) of the booked 3 bed space in Bayswater. Check-in and check-out were very easy and his team was responsive. We had someone personally check on us once we moved to a new flat to make certain we were settled. The 3 bedroom space in Bayswater is not where we spent 2/3 of our stay with Ali due to unacceptable conditions. I can say there were workmen in the original 3 bed place when we left so Ali and his staff were working to correct the problems we encountered.
This location was fantastic. We had close access to major tube and bus lines (2-10 minute walk). We found good local pubs as well as convenient supermarkets very close to the place. I would recommend the overall location as well as this specific room once the issues we encountered are resolved.