There’s so much i could say about this place, but I’ll sum it up as a hidden gem! Colleen was the most gracious host! From the time I clicked ‘book’ Colleen’s communication was excellent! Our flight arrived early and she had the apartment ready and available for us to check in 2 hours early! She also had the house stocked with condiments for tea and coffee, etc. Colleen provide awesome suggestions for things to do in the area, restaurants, transport and was highly responsive and attentive to every need we had.
Face cloths were not provided at check in but rather large bath towels. When i requested face cloths, Colleen was amenable to providing and quickly brought some over.
The apartment is cute and quirky and it was perfect for my husband, myself and 6 year old twin daughters. They LOVED the loft and the toys that were available for them to use during the stay!
Richmond was a short train right to central London, so it was no problem getting to the main attractions!
If you’re thinking about booking this place, do it! You won’t regret it!