Steve and his co-host are both very friendly and responded very quickly when we had some questions. It was no problem to bring our luggages earlier to the hotel near the airbnb room and also at the last day we had the opportunity to bring our luggages to the hotel after check-out and pick it up later when we drove to the airport. The room was also very clean and the connection to the airport or the city centre is very good. All in all we really enjoyed our stay in London.