We would arrive a bit early and Sian did everything to have us settled in as quickly as possible. The apartment (first floor) was wonderful. The couch could be turned into a comfortable bed and sheets, blankets and cushions were provided. The bathroom was large and the kitchen had everything we needed. The location was absolutely perfect, only a couple of minutes from Marylebone and close to a supermarket. The area was nice and quiet for a big city. We would definitely stay again.