We had not the pleasure of meeting Charlie. We arrived an hour before the checkin and we took the keys in a market next the apartment. The diarist soon arrived and then spent some information about the home routine and asked for two hours to deliver the apartment, ie, one hour after the combined. The house is really as described. Complete for all needs. The central heating system did not work, me and Charley exchanged some emails but he could not resolve the situation and this was frustrating but this situation did not spoil the ride. The neighborhood is well served with shops, markets, restaurants and a good transportation service. Familiar and safe environment.