My mother needed a place to stay at during her visit in London and with her being new to Airbnb, I looked for an apartment for her in her place. Carmen was super helpful throughout the process and reassured me that my mom would be in good hands. From what my mother told me, Carmen's place was conveniently located near a subway stop and safe. Carmen also greeted my mom and made her feel at home. I can't thank Carmen enough for providing such a pleasant stay for my dear mother! In my mom's words: "Thank you Carmen! I hope to visit again soon!"