Lubna was welcoming and very flexible about our arrival time as we were travelling from the North East. The studio is in a quiet, pleasant neighbourhood. It is located very close, 2-3 mins walking from Southfields tube station where there are also shops and restaurants. An ideal location for Wimbledon All England Tennis for us. BUT from the photos and information provided in the listing we were anticipating a 'luxurious' studio flat. Unfortunately it definitely could have been cleaner, and we did have an issue with ants. Some of the kitchen cupboards should be replaced, have plugs for sinks and not have odd crockery, some with chips and mismatched cutlery. The bed was comfortable and the bed linen was nice. We did mention our concerns to Lubna and at her request I showed her cleaner the areas that needed cleaning.