We just moved to London and needed a place to stay for a month while we got ourselves organized. The Host Club were so lovely and incredibly clear with all instructions and answered all of our questions promptly. We had an issue with the drain so we sent out a message after hours - they got got back immediately the next morning and sent someone to fix it right away and made sure to check in with us.
The space was very clean, bright and organized. A nice touch with beautifully scented Ritual hand soap and shower products. Despite being a small room, we couldn't hear our neighbours at all and the street was very quiet. Only annoying thing is that there's no elevator so we had to walk up and down many flights of stairs - made for a great workout ;)
Wonderful hosts overall!