Soo & Lay are very efficient at communicating even after arrival to check that everything was ok (they were not in the area so we never met) and their comprehensive instructions on how to find the property were very helpful and easy to follow. The house is in a very quiet residential neighbourhood only a few minutes walk from a tube station so ideal for my wife and her friend who needed to be within easy reach of the centre but also comfortable going back at night. The room and house provided everything they required for their stay.