The home is not used as a home, it is only an investment. As such there were lots of repairs needed, some more urgent than others. The property is managed by an agent so we were uncertain who we were speaking to, eventually, we received the owner's contact details. We shared with the owner all the faults, some were addressed. We were accused of never being happy and always complaining, this is a fair comment, however, there were items of importance and if addressed we would have been comfortable with, were not looking for anything that was not expected by any family living away from home. The owner was very confrontational to us and even the service technicians that were over to repair various items and we often witnessed the frustration with heated phone calls. The most extreme problem was the heater and hot water that was not working when we moved in Dec, this was rectified within a couple of days.
The original list of damages
Kitchen
1. Broken cover for bottom of boiler
2. Sink plugs missing
3. Oven markings missing making the oven unusable
4. Lots of useless rubbish in kitchen cupboards,
5. Dangerous and unnecessary chemicals in kitchen, white spirit, grout, paint etc
Hallway
1. Under stairs cupboard full of dangerous goods, paints, cleaning agents, broken parts extremely dangerous fire hazard
Lounge
1. Skirting board broken and laying around
2. Clock broken and laying around
3. Alarm sensor cables away from wall
4. Broken lamp
5. Key for garden missing of door not working, not sure what to use
6. The table in the lounge that the lamp is on is broken
7. The sliding door vents are hanging off and the doors do not seal
Bedroom - Master
1. Blinds broken
2. Lamp broken
3. Drawers broken in cupboards
Garden
1. Please could you confirm when this will be tendered to, not as seen in the pictures, this was a big reason to take your place
Bathroom
1. No plugs in bath
2. Extremely dirty bath
3. Shower head hanging off
In short our only reason to continue to stay was the negotiated rate and the fact that we had our son in a local school. We would not recommend this home.