Scott was helpful with communication etc. The washing machine was broken, and looked like it had been broken for a while. Scott did take my washing away, but one of my reasons for staying there was the washing machine. The first morning the Friday froze all my groceries as the temperature setting was playing up. It also froze my milk for breakfast the next two days!
The apt was ok. The steep flight of stairs was very difficult with my enormous suitcase, and I was alone to carry it up.
Nice area, but further away from tube stops than I had hoped.