The cons: the place was dirty, the only heater was broken in -2C weather and it was freezing, there was wet laundry hanging in the apt due to changeover (smelled), light bulbs were either burned out (2) or flickering so badly (kitchen) the lights could not be turned on. There is no instruction sheet at all so I wasted time on getting the correct WiFi access code from Ntena. There is no hot water in the bathroom sink/kitchen tap so its hard to wash dishes properly...in fact many of the dishes in the cupboard were not clean.
The pros: it's a good location with good bus service. Ntena is very pleasant , but, she was away in a different time zone location when I was there and not able to deal with issues or respond quickly.