Ali was extremely helpful and kind, the key collection was near Paddington and he got us a taxi to the apartment. The house location is very well connected, 5 min walk from many bus stops. The area is a residential neighbourhood, very quiet. The apartment has all the essentials, the bed was comfortable, the pillows a bit on the soft side, the bathroom and kitchen in perfect working order, good shower temperature and pressure. The only issue is the fact that the glass windows are extremely thin and if noisy people are in the street you can hear everything very clearly. Would still go back in the same flat, recommended.