Aaron was very responsive and tried to be helpful. That being said the unit definitely needs some work. The dishwasher was broken and completely unusable, the fridge in the photo was missing and had been replaced by a mini fridge that you would find in a hotel room. Most of the pots and pans had been rusted out and were unusable, Aaron did order replacements that took a week to arrive so I ended up having to buy my own stuff locally. No seasonings or laundry soap. The bed wasn’t great, there were holes in the sheets and the bed itself and it completely collapsed in the middle of the night on my first night, although Aaron did fix it promptly. There were not any wash rags provided only towels so will definitely need to bring/buy your own. And lastly the toilet doesn’t flush well, it needs to be flushed 3-4 times for it to completely empty out, I started using a water bottle to pour water in while flushing to so it could completely empty out. And very noisy upstairs neighbors.