Zeca and Silvio were very responsive to anything we might need and provided us with a really tranquil atmosphere while we were waiting to move into our new house. Their pets are adorable but be careful about leaving food out because the cat will go for it! We had some issues with our shower when we stayed (it kept leaking) but Zeca and Silvio did everything they could to solve the problem, and we didn't find it much of a bother in the end. Overall we found the house to be really peaceful and welcoming - and having access to the kitchen was also a huge plus for us. We would definitely recommend their place for anyone looking for somewhere to stay in London.