We had a great experience with Ethan and his apartment. It was for us the first experience with Airbnb and I must say we could not be any luckier with Ethan. He is meticulous, extremely helpful with any request you might have and pays attention to details...just as we like it! The apartment is extremely functional, clean, calm and very well located to catch buses and metro. This was very important for us as we were travelling with our daughter aged 7 and didn't want to kill her with long metro commuting. If you have the chance to choose the airport where you land, take Heathrow as it is much closer to the apartment and well connected by metro. We already looking forward to going back again. We have greatly enjoyed London with our daughter and have found in Ethan a friend and not just a host!