Kian was incredibly helpful. He responded very quickly to a last minute request. The bedroom is spacious, has natural light, a desk to work. The bed is big and comfy and the private bathroom is very convenient. The flat is nice and clean, and in a great location. Kian provided detailed directions to get to the flat as well as some recommendations for food in this nice, safe neighborhood. He also facilitated hairdryer, iron, towels. Definitely recommend it!