I stayed here for 5 weeks, and there was many good things about it but a few (important) not so good parts of my experience, which may/or may not be an issue for you too depending on your needs.
I was here waiting to have an operation, and then for 3 weeks post-surgery, so certainly for those 3 weeks post op I really needed somewhere quiet, restful, access to hot water to keep my wound clean, as I was spending all my time in the flat.
Pros:
1) Great location, less than 10 minutes walk either direction to 2 tube stations. Lots of supermarkets a few minutes walk away, and other shops/restaurants.
2) very clean
3) the sofa bed in the living room is really comfortable and spacious
4) the heating system is very good, flat gets hot really quickly.
5) with the exception of 1 important issue, jolana was really responsive. There was no rubbish basket in the bathroom and no sink basin to do the dishes. As soon as I said this to her, she ordered it and I got them the next day. No fuss!
Cons:
1) the day I arrived, the hot water and heating wasn’t working. However as soon as I told her, she immediately sent detailed instructions and photos on how to fix it. However, you need long arms to reach the gas pressure tap to turn it (as it is under the sink around a bend). Luckily my husband was there who could reach it, but if he wasn’t, I would have needed someone to come out as I couldn’t reach it. I feel this should have been checked prior to my checking in that the heating and hot water was working.
2) the noise! I didn’t mention this to jolana as I know there’s nothing she can do, but I wish someone told me how noisy it is. Upstairs have small kids and from the sound of the arguments (!), a teenage daughter. During weekends and first thing in the morning and from 4pm till bedtime, you can hear EVERYTHING. I could even tell what movie they were watching (shrek the other night!), when their phone would ring etc. I was woken twice by upstairs having screaming arguments that went on for 2 hours. Not restful, but maybe fine if you’re out all day as a tourist.
3) the boiler was problematic so I had no hot water for a shower for a week, and I felt jolana was a bit slow to arrange for a plumber to come out (6 days). I was able to take baths though. I believe she’s planning to get a new boiler.
All in all, it was fine, but the noise and hot water issues were particularly inconvenient for me because I was recovering from surgery, and not a tourist or out at work.