Pretty shoddy communication, had to message multiple times to get the check in details and didn't get an answer until 3 hours before the 'after 1pm check-in' time.
After purposefully choosing a 'self check in' property due to our late arrival after a festival, I must admit that the check in process was a bit of a shambles. After having spent time going back and forth to finally get a code to the property and room, we arrived and found that upon opening the key box, the room keys weren't there.
Sure enough, had we arrived later as expected there would've been no key and nobody to help us.
It later became clear that they'd rented out our room and "it worked in our favour that we paid upfront" (landlady's words) because they could give us a 'nicer room' - which strangely didn't have a shower and only had half the towels needed for the number of guests.
We paid around £160 on a Saturday night, I personally don't think it would've been worth £120 and we were 'upgraded' into a 'suite'.
I'm sorry to speak so negatively, I hope the owner takes the needed steps to fix these errors.