From the first interaction of requesting a booking to the very last moment of departure, Anna is a perfect example of perfect host and of how Airbnb should work. She organized a taxi to pick me and my friends up from our flight from LA taking away any tension about booking in and getting the keys. She even asked if we wanted anything stocked in the fridge and true to her word a couple of bottles of champagne was there for us to toast the start of our mini break in London. The house was exactly as described. A amazing London townhouse across 4 floors. Beautifully furnished and spotlessly clean. The location was perfect for our needs. The pub next doors food is top notch and Anna was full of ideas for things to do if we needed any guidance. I would not hesitate to recommend this house for anyone who wants to live in a up-scale neighborhood and enjoy the benefits of 5 star living. A great find!