This is a great location and a wonderful apartment. Views are great and building security seems good. The manager who helped us Olga was very helpful. The building management is awesome.
I would have given this apartment a 5 except our departing experience was horrible. After 10 days of staying there, we had requested an extra hour for checkout time and Olga had authorized it. At 10 AM sharp however, the cleaning crew showed up and started banging on the door. I opened the door and explained that we need some extra time. The cleaning woman became angry and physically pushed me on the side and went inside the apartment and into the kitchen and started removing things from the refrigerator. Two other people started to come in also and I had to stop them. My wife was still getting ready. I requested this woman to at least give us 10 min so we can finish changing. She became extremely angry and left the apartment. She went out and then again began banging on the door. That’s when my wife went out and told her assertively to stop and call her manager. Feeling extremely unsafe, we quickly left. I called and texted Olga to inform her of this incident and she apologized. I could have reported this as a safety incident but I don’t think owner intended to harm us. It was the cleaning crew’s fault. I suggest the owner either trains the crew on customer service or fires the crew.
Other than that incident, our experience was great and I will recommend this apartment. One other note: The bedroom with queen bed is small - so if you are claustrophobic, it could be a little tight.