Mina is warm and welcoming and flexible. I ran late checking in and she was very open to me arriving as and when I could make it. She's accommodating and delivers what she advertises. The availability of simple amenities like a variety of toiletries, along with a nice size garden and a large comfortable bed were all lovely cozy touches. She clearly understands the needs of the frequent traveller because before I put my bags down I had my keys and the wifi password. There is something to be said about a home vs. a clinical cold hotel room which makes for a nicer stay. If you don't mind going up a couple of flights of stairs to get to the room, it is well worth it and value for money.