Pavlo was an excellent communicator during our stay. We loved the location of this flat. It was a short 5 minute walk to the St. Johns Wood tube station and about a 3-minute walk to Abbey Road Studios and the famous crosswalk of the Beatles. It was also a short distance walk to a Tesco and some amazingly delicious restaurants. It was nice to have shampoo/conditioner, hairdryer supplied so we didn't have to pack these items. It was also such a blessing to have the washer since this flat was halfway through our trip and we needed to do a couple loads of laundry. The only disappointments, we couldn't get the fridge to get cold, but that wasn't a necessity, and the beds were terribly uncomfortable.