Elissa made me feel welcome even before I stepped into her home. She made herself available to answer any questions, give any suggestions, and proactively make sure we would be greeted with keys in London. And after a long red-eye-flight, the travel weariness and stress just melted away once we stepped in her place. It just felt right- welcoming- warm- safe and at the same time located in the most central and exciting of locations. The description of the apartment was very accurate, and the neighborhood is one of the nicest in London.