Tina helped the check in process the right way at the right time . The hostel did not show there was enough natural light as much as we thought(cause under ground), however hostel gives me a comfortable feel. and there was a problem with the electrical facilities of staying in the hotel , etc., it was quickly solved the problem. The hostel is located in Tube Earth Court station(Picadilly line) to move within a 10- minute walk from this was really convenient. I think overall good hotel .