The location in hammersmith was very convenient, the apartment was very clean, bright and well equipped with appliances. It was a bit small and cramped for 3 people, not as roomy as it seems in photos (especially in the bedroom maneuvering around was tight but doable). Although the neighborhood location was excellent the biggest drawback was the actual staircase where guests gain access to the apartment. With so many wonderful photos of the apartments interior layout, one would think it might be prudent and forthcoming for the property owner to give potential guests a pic or two of the 30+ steps leading the apartment. Simply implying that guests should expect steps because it's a "London Victorian terrace house" in less than two sentences under house rules is not sufficient. It's ironic and amusing that owners house rules have more details pertaining to care and treatment of trivial items such as towels, linens and the amount of trash that guests are permitted to generate per stay, while only writing a negligible description of 30+ stairs that top floor guests will undoubtedly face. If their was better transparency in what to expect - it might have influenced our booking choice; I only assume the owner knows this is a risk, thus keeping details surrounding the stairs to an ambiguous mention. To future guest - especially elderly, disabled or guests with limited mobility who have difficulty climbing stairs or travelers with multiple or larger sets of luggage. The owner's description of apartment access is listed in the "House Rules" as such: "#20. Elder guests and mobility impaired guests: Please note there are stairs to access the apartment. Stairs are typical of a private London Victorian terrace house." Since I found the owners description short and lacking substantial details I am offering up my own perspective. Please note this is description is based off my recent onsite experience and recollection of the apartments layout. Future guest should not make decisions regarding stay solely on this review alone, contacting the owner for an accurate detail of the apartment access and layout as it fits your needs. This was my experience the same may not be true for you. Again from my recollection upon entering the building their are approximately 30+ steps to climb in total to gain access to the top floor apartment. Guest staying on the top floor will have to climb a main set of steps form the main entrance to the first landing, turning a right corner on what could be described as "2nd floor" from there continue right a few feet to climbing yet another set of steps leading up to yet a smaller a landing then proceed up a final number of right turn semi-spiral steps to a small landing ending in front of the apartment door. I will not debate with the owner how many flights of stairs in total as I'm sure we'll disagree. I will however mention I counted approximately 30+ steps to top floor.