Everything was just like the picture and Sue was really supportive and friendly. She was happy to support my small complaints.
Overall, my family had a relaxing and happy time there. Sometimes, we could meet some squirrels in the patio.
However, I had one small complaint about hot water pressure and temperature. My family like to take a shower with strong and hot water but it was not enough to satisfy my family. (Please note that this is the subjective opinion of my family.)