Allesandro was easy to get a hold of and eager to help while we were planning our arrival. He went out of his way to be as flexible as possible, which was really appreciated as our flight ended up arriving over an hour earlier than we had expected, but were still able to drop off our luggage early. The apartment was clean and functional, with 1 and 1/2 baths shared between one other unit and ours. A great place to stay close to the Victoria station and within walking distance of most of downtown.