We were in a really bad position when we arrived at 3am and you didn't let us stay because my sister was only 17years old...
You didn't help us to find a new place, didn't get refund, you just let a 20years old men with his younger sister stay in a Mcdonald the all night, because of course everything was closed at this time...
By the way, we stayed 4 days ago without any problem, meaning that this rule of not being under 18 depends of the person that you have in front of you.
Horrible.