Annie’s place is great value/location for Alexander palace. On arrival you need to enter the communal building, Annie relies on the neighbours who buzz you in, unfortunately they didn’t respond and it took an hour to get in. Once in the key box has a fob which then Allows you to enter at your leisure.
The room was not cleaned on arrival, Annie finally answered our text and explained the cleaner had emergency, but was on route.
There was door lock on bedroom, which we didn’t have code, we were worried that the cleaner may come whilst at Darts and lock us out.
Annie doesn’t answer her phone so you are left in limbo until she finally texts you.
The location is fantastic and the room is great once the bed is cleaned etc.
The communication is poor and entrance to main building is difficult on arrival, we rang every number on the keypad until luckily one of the neighbours answered, there is no other option than to hope someone answers.
If communication was better this is great value .