Manuela was very welcoming; she left a guide to the area with loads of helpful information on it. She was very communicative before we arrived and made collecting the keys very easy as we arrived while she was at work.

The flat itself is nice, I found it a little cold and small but the bed is incredibly comfortable and the kitchen is well lit and was stocked with tea, coffee and hot chocolate which was lovely. It isn't too far from Oval tube and there's a bus stop right outside with about 4 different bus routes going all over London.

You can hear the neighbours walking around upstairs and our stay was cut short by the noise from their building work (something that the neighbours hadn't told Manuela about) but this was of course beyond her control. Manuela came round immediately and was extremely apologetic but as I said, this was out of her control.