Helen's place was easy to find and in a great location. So close to the subway and easy access to most places in London. It was great having a 24 hr concierge and they Tesco was right next door with everything we needed for groceries. The bathroom could have been cleaner and the couch and cot bed were very uncomfortable, but overall the space was nice. Helen was a good host- very responsive to messages and let us check in early after a long flight.