Horrible person, with complete lack of human emotions and behaviour issues. The story starts..Amelia accepted my offer of GBP50/night. As all her properties are empty. But that means in her mind an entitlement that she can be rude to me. I asked 2 questions after checking in, no wardrobe or storage at the place? And the sofa is damaged as FYI. The response was you can check out now. I will deduct cleaning fees and one day rent and you can check out. In addition verbal abuse (calling me names) and racial slur. Later in the night I decided to make complaint to Airbnb. But by mistake end up sending one message to her. As soon as she guessed that I have made the complaint. She refunded me my payment and start asking me to leave immediately. Airbnb stepped in, and in the end Airbnb could not do much either. The respons3 from AIRBNB was that it's her property and we are just middleman. We can help you find other places. Moral of the story is that in middle of pandemic, I need to change accommodation at short notice.