After living in London for two years, this was the worst Airbnb experience I have ever had.
Tobias & Annette created two check-in guidelines, one of which required me to check-in in person from 3-22pm. My flight was supposed to be at 23pm and I moved my flight up a day to meet this requirement. However, the most breathtaking result happened. I arrived at Tobias & Annette's address at 5pm on the day of my check-in, but Tobias & Annette were reluctant to show up and I was forced to spend three hours in the London rain with my luggage.
During my three hours in the rain, the landlord disappeared and did not return my messages. And I had to keep calling the airbnb team in the rain.
Tobias & Annette are very fond of using rules for hegemony. For example, they created their own guidelines for offline check-in from 3-22pm, but they didn't follow them and lied to me, forcing me to get wet.
Tobias & Annette disappeared and didn't reply to messages when I was physically present in front of the listing offline. Tobias & Annette could have complied with the rules by showing up in person and checking my ID, yet they tricked me into spending three hours in the rain in front of their house. This whole deception was extremely inhumane and I don't know what kind of malice Tobias & Annette could have had in mind to do such a thing.
Furthermore, I was never given a personal phone number for Tobias & Annette during the booking process, so much so that when I arrived at Tobias & Annette's listing, I could not contact them but had to contact the airbnb team in the rain.
Tobias &Annette themselves created the offline 3-22pm in person check-in guideline and don't follow it. To top it all off, in a highly inhumane way, tricking me into staying out in the rain for three hours without coming out to fix the problem. I can't imagine the amount of evil that Tobias & Annette have hidden in their hearts.