apartment (including bedding) was covered in hair, dirt, and stains. contacted host and they responded quickly and offered us a different apartment as the cleaning crew would be hard to reach that night. new apartment was also covered in hair, dirt, and stains, except this one was also covered top to bottom in a thick layer of dust. there were tiny bugs flying around and it was near impossible to breathe without getting a mouthful of dust. don’t think it was the hosts fault as i don’t think they actually go out to the locations they rent out. host was very nice and tried to accommodate and help us out. we were able to get a refund and go across the street to a nice hotel for the same price.