The room was nice and the location is excellent. Only problem was when we got there I didn't get any code to get into the smart lock. I tried to get a hold of anyone since it was late using all the numbers and emails I had from them with no response. The only reason we got a hold of someone was because one of the maids was cleaning a separate room and we asked what was going on. She called a couple of people until someone picked up. They were very apologetic about the situation when we finally got a hold of each other and fixed the problem very quick.