We stayed in Bianca's flat for nearly six months. We had a fabulous time in Richmond. The flat is a stone's throw from Richmond station with easy connections to the city centre. Our children, six and four, attended a local school and nursery, and loved (nearly) every minute of it. The flat has a small but very functional kitchen, and although it has only a shower and no bath tub, it is well set up for a family of four. Bianca and her family were very attentive, and the flat manager and cleaner Maddy was extraordinarily attentive. The entrance to the house needs some attending to - a matter no doubt for all of the flat owners. That said, we highly recommend staying in this flat, and would welcome the opportunity to do so again ourselves!