Our experience was pretty good at London house hotel. The place is in a good location. However all the restaurants and bars in the area close around 10, so be mindful of that.
Our room was perfect for 2 but no more than that. It was very small which worked for us but if thats not your style this location wont work.
Room was cleaned everyday and the house keeping did a great job.
The only complaint we have is about one man at the concierge desk. When we confronted the hotel about an issue we had with “big bus tours” (which we bought through the hotel) and the outdated map the hotel provided, this man (bald, clue eyed individual) told us “he did not have to do anything for us because the bus company was bad, and this is why he does not sell the tickets on his shift”
The issue was rectified with another concierge who was extremely nice and helpful (evo). However the first man we interacted with was so rude and had terrible people skills. He continually said “i dont have to do anything for you, i can do what i want”
Later when we went to book a cab at the front desk he made a joke about how we complained earlier.
Overall we had a good experience but this guy definitely ruined our mood.