Positives:
•	Great location
•	Nice view
•	Kitchen was relatively new, and looked like the photo
•	Clothing storage was good.
•	Plenty of mirrors
•	Quiet apartment and building residents were polite
•	Apartment had been cleaned, and it was clean when we arrived
Negatives:
•	Key was not available at check in. I called the number provided and spoke to a call answering service located out of the country. I had just gotten to the apartment from a red-eye flight. Arriving on Sunday, almost all of the nearby stores/cafes were closed. The person answering told me she would try to get in touch with the cleaner. After an hour, I said I needed a place to crash and made a reservation at a hotel. The company did reimburse me for the hotel stay, but not for the added stress. The following day, I needed to check out of the hotel, get to the air bnb with my luggage, and then get to my all-day meeting by 8:30. Not a good start to my trip.
•	Photos of the bed (it did not have a frame) and of the sofa (no arms and extremely saggy) do not accurately reflect the look of the apartment. Bathroom in the photo looks bright, light, and sparkling. It was not.
•	Apartment is in need of some love. Light switches have missing knobs, there are many non- working lightbulbs, flooring is buckling in parts, paint is peeling in parts, one of the windows did not close all of the way, the lock on the patio door was not working, as far as I could tell, both washer and dishwasher were not working properly (soap never dissolved, and there were flashing lights on the dishwasher) and there were no instructions on how to use these, other than to feel free. Perhaps have hosts stay in the apartment overnight, and try using each device, and see if they are broken or if more instructions are needed.
•	There was no soap in the bathroom . Bed linens and towels were clean, but definitely not hotel quality, as claimed.
•	Instructions were not accurate. For example, it said to only lock bottom lock, but there was only one lock. Other instructions were out of date.