Lorel's lovely flat is as nice in person as in the photos. It's a 1st floor apartment (2nd in American speak), which in London is always the floor with the highest ceilings and the best light due to the taller windows. And as is often the case, that is the floor with a balcony. Due to the unusually warm Easter weekend in 2019 I was even able to sit outside and catch some mid-afternoon rays. There were 2 LARGE soft towels (& 2 smaller ones), which one doesn't always find in a British Airbnb. Plus a bonus for me was the Nespresso maker, since the photos had not included it. The check-in was efficient; Lorel's rep (a friend) even carried my heavy suitcase up the stairs for me. There were 2 sets of keys, which is always advantageous. The Wi-Fi had great download of 30-50 Mbps (with not-so-great upload around 3-5).