Jay moved us from a tiny room to a large one at no extra cost. He is very responsive to every request. The buses from the metro station at Hammersmith to Jay’s house are very confusing. Check carefully or walk 20 minutes. There is a full kitchen in both adjoining houses and a washing machine / dryer. Be careful of the step in the first floor hallway at night. I fell. Would definitely come back. Price is much lower than a hotel but you get a lot more plus good host.