The check in was not ideal. we were met by a lady who gave us the keys downstairs at the lobby and left, it would have been nice to be shown round the house as i wasnt able to get some of the things to work like the hob or the TV.
When i contacted David he was more than happy to help. David offered a new BT Box and asked the lady to contact me. I declined this offer as I didn't know how to install any BT box and was hardly in the house and the lady said she was just a cleaner of the apartment and didnt know anything.
The place was in a good location, easy access to the train, bus and shops. The beds were uncomfortable but apart from that the house was good and had all the amenities needed.