You can't beat how great this location is. Basically at the very center of London and easy access to many modes of transportation. Literally only minutes' walk to some of the most popular attractions in the city.
Very clean with a cleaning and change of linens in the middle of the stay. We had our own en suite bathroom which was nice. There's small shared kitchen we didn't use but is very handy if needed with a washer for clothing if needed.
Regina was on top of the communication and made sure to schedule cleaning with us so there was no surprise. She checked in with us and helped to make the stay great. We didn't have much need to call on her but she was readily available and easily reached.