I booked 3 nights, was given room 407. Single bed against a wall and behind the wall was the elevator. All night long the lift went up and down, doors banging and constant traffic. I asked to be moved but was hit with an upgrade cost? I would not pay out of principal, I booked a room and it should have been fit for purpose. I reported to Airbnb and the hotel told Airbnb that the lift was not part of the listing and out of their control , seriously? So who owns the lift, the room, the building. It got so bad I cut my journey short by a whole day and night. The reception staff although lovely were unable to help as only managers could make decisions, 5 days now and still no communication from a manager.
This room should not be on Airbnb at all, if you book here please ensure you are not by a lift shaft which your pillow against that wall.
A shame as the hotel was spotless and the location excellent. They should not be selling inadequate rooms to unsuspecting guests.