This is a glowing review for a place we have not stayed in --- yet. An explanation is due. We were planning to visit our daughter in London (from our home base in Rome, Italy) but the recent COVID numbers forced us to reluctantly conclude that this was not the right moment for us. Angela was super nice and flexible and agreed to hold our payment until we can re-schedule our trip in better COVID times, instead of forcing us to cancel and then re-book, with the associated loss of funds. Thanks so much Angela! And hope to see you - and London - soon.