S is a very helpful, responsive host. He is understanding and kind. Although we have not met personally as he was not in the country, everything was perfect. This was our first time in England and our flight arrived in the morning. The apartment was free to move into in the afternoon, but S offered us a solution where to put our luggage and like this, we have not lost any minutes to visiting London. The keys were in a key locker and we got the code for it from S weel before travelling. We had everything we needed: a toaster, an electric kettle for making tea, oven, cooker, we could adjust the temperature the way we needed, we had a refrigerator and a freezer. We are a family of five, and the beds were perfect and clean too. (4 adults and 1 eleven-year-old boy.) The bus stop is just on the corner, we could see it from the kitchen window and by 113 or 186 buses we could easily get into the town centre to visit the attractions. All in all, this apartment is worth its price. Thanks for it!