The host was very nice but was not at the premises to welcome us on arrival. In fact we never saw her at all. We had a problem on arrival because the description in the ad specifically stated that there is 'parking' available. However, I am driving a car with a disability (blue badge) sticker and we could not find the parking spot because there isn't one! It is street parking only! We eventually found a car parking spot con the street close by and then the following day a parking warden placed a sticker on my car windscreen stating that if my car was not removed within 24 hours it will be impounded! This was a huge shock to me as I am fairly old and the car was from a car hire company with huge excess fees. The other problem was that the place is a reasonable distance to the centre of London and you have to catch both buses and trains. The new doors need urgent attention as the door handles are extremely difficult to turn. The furniture in the flat is either old or cheap as my son was sitting on a chair in the lounge room one day and it just broke. There is also no handrail on the stairs and the pans in the kitchen do not work on an induction stove top. All in all I would not recommend this flat to anyone.