Great location - an easy walk to public transport and very central. Although Luigia wasn't there during my stay, she touched base with me to make sure I'd settled in and was doing okay, which was a really nice touch as I was travelling alone. She was quick to reply to any questions I had and I really felt she was there if I needed anything. Attention to detail was great and I particularly appreciated the folder with tips for the area/instructions on WiFi and other things in the flat. Thanks, Luigia!