Everything worked well, keys were as they were supposed to be and flat met the description well. Fernando was active with SMS and very helpfull with all the questions. Allthough we did not have an opportunity to meet Fernando we were satisfied with his services. What one could have expected was a bit more towels and sleeping pillows, we did manage though. The sofa bed in the livingroom is not very confortable and I would not recommend it for any adult. Recyckling in Finland wotks rather different to UK and therefore a guest would appreciate better instructions on garbage handling. Otherwise all the instruktions were full and well written. All and all rather nice experience but I would say a bitt high on the price. UInfortunately because of the weather were we unable to enjoy garden and the deck on the courtyard.