I'm almost afraid that if I leave an honest review I'll lose this gem of an apartment. Iain (Gary was out of town) was very gracious- left a book of things to do and see as well as a list of local numbers. The apartement was neat and everything we needed from pots and pans to hangers and towels were provided. The apartement is close to everything (about 30 mins away from central london); and theres a bus right outside of the building. The neighborhood was clean and quiet, and had plenty of bars, restaurants and shops walking distance away. I had a wonderful experience booking from begining to end, and would not hesitate to stay here again and again. The ease of everything added to making this a perfect vacation.