A simple but charming flat that felt like home as soon as we walked in the door. The most amazing, beautiful river views, in a brilliant location in Richmond. A short walk to all the amenities in Richmond and great public transport connections. Colleen provided many thoughtful touches and everything you could possibly need - we even found needle and selection of cottons for a running repair. She was 100% available to help in any way and clearly cares for her guests' comfort - nothing is too much trouble. We will return.