Katherine was unfortunately away when we were due to arrive and picking up the key as per her instructions went very smoothly without any problems. Her apartment is lovely and great that it is on the ground floor. The apartment is in a nice area with restaurants, pubs and local stores on your doorstep. We had no problem with the 10 minute walk to Hammersmith station & found it very convenient to use the Tube every day. Katherine returned to the UK towards the end of our visit and came around and introduced herself to us to make sure that everything was OK. It was nice to meet her personally. If we travelled to London again, we would stay in Katherine's apartment.

Julie & Peter