When we arrived in London, we met Roger at the apartment. He was welcoming and showed us through the apartment taking time to go through the equipment and electrical items. He also had a folder with all the appliance manuals if we ran into difficulty.
We loved the apartment. It was clean and comfortable. It has two bathrooms which offer a tub and a shower. Roger provided a hair dryer and a hair straightener which were in good working order. The location was safe and convenient to the tube and to a shopping centre with many food choices. The apartment was also close to a gym and grocery stores.
Roger made sure we had contact numbers in case we ran into any problems. If you are going to London, this is the place to stay