Carla is a friendly and easy-going host. Before the arriving it was easy to reach her. She responded my questions promptly. If it is your first time in London, I would say she is a good adviser about the city. Even she provided a list for some restaurants and cafes in London. About the flat, it was very clean, tidy and cosy. I felt myself at my home. It was comfortable. The location is a bit far to city centre but the transportation is very easy with buses or the tube. Also I think one of the best things about the flat, it is very close to the stop which you can go to Stansted Airport from. I'd like to stay again in Carla's place for my next trip so I highly recommend it!