pros :
perfect location
superb staff
top notch facilities
lobby and common areas are tastefully furnished
close to many restaurants , Liverpool station that takes you everywhere
I felt very safe throughout
Kitchen was occupied with necessities
Towels and travel size toiletries
Cons :
Airbnb pictures showed that the room will have many accessories but that was not there e.g. cushions on bed
kitchen had little mold near the sink. I was disgusted when I saw them that I couldn't wash my dishes so I left them in the sink at my check out.
bathroom sink was clogged but only on the last day and I was in a rush so didn't ask for assistance
the room in general didn't feel that clean
it can get really hot even at nights when London is around 30 degrees