Daima and Elena respond to communications and requests quickly and are very helpful. The flat is in a good location with several tube stations close by, along with shops, pubs and places to eat. The flat was spacious and there is a small garden you can sit in. It is clean and comfortable but not sparkling new as some of the pictures may indicate. I have suggested to the hosts that the kitchen could do with re-stocking in terms of glasses, more mugs, etc. Myself and my family enjoyed our long weekend stay there.