Cathy was in contact with me for a couple days before my arrival and made everything very smooth. She even offered solutions to some of my travel issues before I even brought them up. I'm on a whirlwind trip all over Europe for three weeks and Cathy made my first few days absolutely wonderful by just being her kind, generous self. The apartment is adorable and the room was comfortable. The street it is tucked away on is very quiet. If I'm back in London, I will be booking with Cathy again. THANK YOU!