Darcy was very communicative and tried to help us to check in earlier as our train arrived early. The neighborhood is very cute with lots of shops, cafes, and amenities. Loved the view from the rooftop, bed was comfortable. Like others have mentioned, there are steep stairs to get to the apartment and inside the apartment to get to the bedroom, without railing, so keep in mind if this is an issue. Overall really liked the location, close to the underground, and our stay was comfortable!