This room does require climbing quite a few stairs (definitely an accurate listing). This room would be a little more difficult with anyone who has a significant amount of luggage as the room is small and the upper stairwells are a little more narrow.
They provide just the right amenities: hair dryer, shampoo, conditioner, hand soap, towels. The staff was on hand to assist with any questions or concerns and responded quickly, which we appreciated. They do offer Wi-Fi, though we found it was a little slow when all three of us were trying to connect on our phones at the same time.
Overall it’s a fabulous value for the location! We had a good experience and love the Bayswater area. The room is just down the street from the Bayswater or Queensway Tube stations, and a bus route passes right in front.