I had to book at the last minute but Raul & Carol were very quick to facilitate us, and really helpful with arranging specific (and earlier check in). Neto was there to let us in and was really helpful explaining everything in detail. The place is as per pictures, i.e. beautiful and spacious. It's located at the top floor of the building and so provides an amazing view of London. The kitchen was fully stocked and had everything you would need. The beds were comfy and the bath had great water pressure. Although our stay was in the mid of winter the flat was really warm. Location is really second to none as it's just a minute away from Holland Park underground and central line will take you straight to the centre. The neighbourhood itself is just amazing - one of the best / wealthiest of London and just needs to be experienced. I wish we could stay longer and I will definitely be staying here again if given the opportunity. Thank you so much Raul & Carol!!