This place is magnificent. Tom, Kate and the kids are very kind, generous, happy and helpful people. They give you your time and space and also are available whenever you might need help of any kind. The room is neat and warm with a snug electric blanket which is perfect for diping your icy feet into after a long day in the cold. The sound of the kids practicing piano before dinnertime was a delight to listen to! On my next trip to London, I will be sure to visit them again.