WORST experience we have ever had! And now starting our legal procedures with the host!
we are a family of 3 with a 2years old baby. we booked apt7 and paid for it in advance. The day of arrival-just half an hour before- they sent a msg that our apt has some problems with the previous host and they gave us another apt withour our permission which is on basement floor with now windows, no heating and 2 doors directly opening to street. And a baby crib which has no matress! (They assume babies are sleeping on hard surfaces I guess)
We mentioned that we are not happy with that room, but they said there is no other option and our apt is full till next morning. We had to accept this as we had a baby. Really had the worst stay that night. On our second day they moved us to another apt (we thought it was our booking) but this time gave us another apt which was disgusting, smelling cigarette, dust and dirt everywhere.
The story has more but review is limited; but to sum up
DO NOT STAY HERE !