Communication about our stay was great with Francis making contact prior to our arrival to insure he was there to meet us and show us around the house. The apartment was just what our traveling family needed for a week in London. There was just the right amount of space and Francis made it clear it was our place for the week allowing us to use the nespresso pods and a few other things from the kitchen which we greatly appreciated. Brixton was only a short walk away with many good spots for food and coffee close by. Would definitely recommend a stay here for other travelers.