Overall the room was lovely and in a great location, only being two minutes walk from paddington station. Check-in was easy and fast and the receptionist was lovely. HOWEVER, we could not say this was the same case on our last day at the hotel. We were told on 3 separate occasions that our check out time was 12pm (and this is stated on their hotel rules). At 10:15 am the receptionist (a different lady) knocked on our door and instructed us to open the door- which felt rude and like an invasion of our privacy- and told us our check out time would be 11 now. This meant we had to rush leaving with such short notice. Only 15 minutes earlier house keeping had told us our check out time was 12pm.
This felt like a rude and disrespectful experience as well as just outright strange. I would warn anyone considering to stay here that they may also do this to you on check out too. As I said, the actual hotel is lovely and in a great location.