This was my first time using ABNB and as a novice, my husband had many questions concerning international security and the host (s) particularly since he was not traveling with my friend and me. I started my research in February 2019 for a weekly stay in June. I googled best locations in London and areas to avoid. I performed extensive background reviews of the hundreds of hosts listed for London. Eureka, I found Phyllis, my "ABNB Angel", who had impeccable reviews. I now can attest to 100% accuracy of all of them.
After the mutual acceptance we started corresponding. She sent me suggestions on things to see and do while in London. How to get around on the Oyster Card and answered questions when requested.
A couple of weeks before our arrival, Phyllis relayed to us that she would be away visiting family and that her co-host Gabriel would take care of us during our stay there. Upon arrival we were greeted by the most charming young man that ensured we had everything we needed at the flat. Although Phyllis was not physically there, you could feel her presence throughout the flat. Everything was so well organized. She had labels and/or “how to instructions” everywhere. There were booklets on things to do and see as well as maps of London and surrounding areas. We did not have to guess or wonder about anything. The flat was warm and inviting. You immediately felt at home.
I had left my phone on the flight from the USA and the airline personnel could not find it. The next day Gabriel purchased a SIM card for me and loaned me a phone for the duration of my trip (extended another week while I traveled to Wales, Scotland and Ireland). He instructed me to mail it back once I finished my journey. The phone was set-up with his and Phyllis’ numbers, addresses, and Google maps so we could get around in London. Location, location. The flat was centrally located near Trafalgar Square, the Theatre district, across the bridge to the London Eye, Piccadilly Circus and many, many more sites to see.
As an added treat, Gina, Phyllis’s friend, brought us delicious homemade jam from the fruits in her garden as a welcome gift. My one regret was I had to leave what was not eaten.
I am definitely going back and take my husband for a royal visit to London with Co-Hosts extraordinaire Phyllis and Gabriel.
Debra