Nelson is an absolutely lovely man. I left a day early and he reached out to make sure everything was alright. There was a major issue upon arrival. I wasn't allowed to check in until after 3:00, not an issue except Nelson was still at work and no way for me to access the flat. Mis-sent text ended up in me getting a hotel for the night. Also, the flat is listed as 2 Stour Rd. The flat building is located on Stour, but his flat is actually 9 Saddler Building. Would have made check in, slightly easier. between the hotel and cab, it was 150P I hadn't planned on spending. It is also listed as having a private bath. it doesn't. HOWEVER, he's lovely, the flat is stunning, clean and comfortable. it is safe, with double locked entry doors. I would highly recommend this flat to everyone!