Will was incredibly prompt in his replies to my emails and provided great suggestions even before we arrived. We arranged to get the key quite early in the morning from a neighbour and that went smoothly. The house is beautiful, stylish and comfortable. Kentish Town is a wonderful neighbourhood with good restaurants, pubs, parks, etc., easily accessible to central London but with its own personality. I'd highly recommend Will's place as a perfect home away from home--we stayed nearly 2 weeks and would have gladly stayed longer.