Disappointed by our stay. Though the location is great, the room was not clean (there was hair/ stains in the towels and sheets). The fridge and bathroom smelled. The lack of air-conditioning made it uncomfortable during the day. We had to keep the window open at night and despite earplugs had a hard time sleeping (with traffic, honking, sirens and excessive street noise) despite being 15 floors up. The listing showed a kettle and there was no kettle in the room. When we asked reception for toilet paper (since there was 1/4 of a roll left in our room at check in), we were told its "not included". Overall, disappointing experience and not worth the nominal savings vs other stays in the St. Pancras area.