I was given a different apartment to the one I booked and paid for because about 3 weeks before I moved in he said he had double booked it but he had one just like it.
This was not the case . The one I booked had wooden floors and upgraded kitchen and furniture. The one I got was older with old carpet and furniture. When I told him that i did not like carpet which is why I had booked one with floors he told me that he would leave a vacuum cleaner in the apartment so that I could vacuum it when I wanted. I had started a course and it was too late to look for somewhere else. The furniture was old and uncomfortable. The internet did not work at all for the first 5 weeks so I had to go to college to get my coursework done. When I repeatedly told him it did not work he said that’s London and that the pub at the back had free internet. This was unsecured. He repeatedly requested that I should not used too much heating because the rates had gone up. Leak in bedroom one night.