The apartment is an amazing location, has all the amenities necessaries for the stay and Alli it’s very quick to respond when you need him. My only issue was with the hot water which stopped working 3x during my stay. He was always polite and careful to help but clearly the machine responsible for hot water and heating wasn’t working as it should be, If wasn’t for that I’d stay in this apartment every time I come to London cos I love my privacy and because the apartment is in the basement, you have yr own entrance, which for me is great.