Annikka and Bruno are both polite and lovely. No stress at all. You're all good on this front!
The place is always immaculately clean each night.
They make a lot of effort to make sure you have everything like slippers, power chargers, city guides on top of the usual bathroom things. Lots of attention to detail.
Location is super if you want to be around liverpool st. It's a 15min walk. Aldgate east is around 7 mins walk.
The bedroom is large with a leather chair and closet. Window curtains are blacked out. Carpet is clean
Bathroom isn't en suite but is fairly large and clean in all regards. There is a bath with standup shower in it. Water pressure is fine and there is always hot water.
Living room and kitchen are decent sized. There is a tv but who watches tv...
All in all it's a great place to stay. You would have to be a bit of a bitch to find reasons to complain about it. I would definitely stay again.