Luis and Zdenka were very quick to respond to all my questions. The room was spacious and looked exactly like the picture. Check in and check out process was very efficient. I love that there was a little kitchen that we could make coffee/tea and store our leftovers from dinner in the fridge. The room is located about a 5-10 minute walk to West Kensington station. The flat consist of three rooms and we did not have any issues with sharing the bathroom with the other tenants. The flat is located on the third floor and there are quite a lot of steps with no elevator but that was only a minor issue for us when we had had our luggage. Overall I would recommend this room.