The apartment had a really comfortable bed and the location was great, but the place was lacking a lot of basic necessities when it comes to what travelers need. For instance, there was no iron or hair dryer in the room. We did see an iron in the entry way after we left the room, but not one in the room. There were no instructions on how to use the radiator or even if that was possible. When We asked for recommendation on places for tea or food, we were told that “they weren’t very familiar with this part of London”. There were some weird smells in the apartment as well, and - not their fault but- someone was smoking the last night in the building but I don’t think anything was said- although there was someone manning the desk.