The location was spectacular - right on Covent Garden Square! Easy commute to the tube station and important locations in London by foot. The apartment was exactly as described and had cosy, luxurious updated interiors. Checkin and checkout was easy, as Amy responded promptly. The internal heating was lovely as it was winter. Access to Netflix, wifi and a full kitchen (including food and kitchenware essentials) made the stay practical and homely.
However, the hot water in the shower would last for barely 10 seconds and then go freezing which was not ideal in below 0 (outside) temperatures. The soaps next to the sink and in the shower were near empty. The room was also very bright at night as the curtains were significantly away from the window and not long enough. The drying rack left in the kitchen and excess furniture made the space cramped.
Overall the stay was good value, homely and an excellent location, however a few main points could be improved.