I had a wonderful and amazing stay.
The comfort of the rooms are amazing and cosy.
Wisilla (the housekeeper) is an amazing and kind human being. She was always willing and ready to help.
Ben and his team were quick to respond to me and were willing to change my flat ASAP (when I had an issue) so that I have a comfortable stay.
The restrooms are very clean and the housekeeper comes in to clean it everyday. The only downside is that the restrooms are shared therefore some lodgers may not have good toilet hygiene and may leave it in a bad condition so I ended up sometimes, having to wipe down certain areas before I used it.
The kitchen and shared areas were spotlessly clean.
The walls are a bit thin so you may get some lodgers that are a bit noisy but that didn’t bother me because I was staying longer and most of the time these lodgers stayed for a day or two.
I would have scored Ben’s flat 5 stars but instead I will give it 4.5 stars (because of the shared bathroom situation with some lodgers leaving it in a bad state sometimes and the thinness of the walls).
Nonetheless I will visit again if I am ever in London because it is in a good location, cleanliness of the restroom is top notch (if not for other lodgers), the rooms are cosy, clean and amazing, kitchen is fully equipped with every kitchen utensils (at some point I stopped ordering out and I saved money by cooking which was soooooo convenient) and Ben and his team are on hand day and night willing to help with any query.
Thank you for your hospitality and I wish you the very best in all you do.