Good location in wonderful area of London. On the canal.
Lovely concierge and it was helpful for us to have a spot for our car.
We had issues with the heat not working and unfortunately it was cold weather.
Paul was responsive and did provide a space heater and subsequently 2 more.
However we had maintenance people in trying to solve the problem and we did feel inconvenienced.
Paul did reimburse us a nominal amount for this inconvenience.
Considering the heat related issues and a few other problems with keys etc… it did feel expensive for our overall experience.