Clear check-in instructions, good location, close to the city attractions like Big Ben and London Eye, fairly clean all-around. The heating was also excellent and kitchen was very well equipped. The bathroom was too small and there wasn't any place to put the stuff or clothes when showering and glass that protected water from coming out of shower was too small so it was leaking onto the floor, which was hard to clean. Also, there wasn't laundry drier, but it was listed in the amenities. Sound insulation in the apartment wasn't very good.