My boyfriend and I stayed here for one night. Chloe was quick to respond on check in day when arranging to meet to collect keys. The bed was clean and comfortable, shower hot and good water pressure and the basement flat was tidy but we were disappointed with how clean it was. For example, the dust was so thick on surfaces you could write in it and dust bunnies were under furniture and in corners. A shame as it's a great location only a couple of minutes from Portobello Road. We had a delicious lunch in Osteria Basilico (3 min walk), an Italian run restaurant with great service.