Tricia was very quick to respond to my messages before and during our stay. The flat was lovely, it was small but that was all we needed during our stay as we spent most of our time touring around. Location was close to many bus stops, which was only a 10-15 minute bus ride to the Ealing train station. Walking distance to small grocer, bakery and cafe. Felt safe in the area, lovely to experience the local life while being a tourist.