Very disappointed in this stay. I felt as though I completely wasted my money. No fans provided in the house, and it is very warm inside. Cutlery inside draw absolutely filthy, a real health hazard. Property backs onto a police station, so there is none stop noise, sirens, police officers, cars revving and prisoners shouting all sorts as they enter the police station if you need peace and quiet or a tranquil environment to work, avoid this place AT ALL COSTS. Host was quite rude and abrupt more interested in lining her pockets with money than providing an actual service , shocking customer service from start to finish, the cleaner Rose is equally as rude. Property is inside a grubby council building, which homes numerous characters, so avoid bringing children along with you unless completely necessary. The property had no curtains, which made privacy non existent. Very noisy neighbours made the stay unbearable. Inside of the Cooker was dirty and caked with old grease, we bought food but could not cook due to its disgusting state. The fridge had not been properly cleaned and remnants of old food remained inside it. , annoying the bathroom had no windows, that's the type of cheap build it is. After the first night I was ready to leave, but could not secure another place. The Intercom did not work, inexcusable. It seems as if the host is renting out her council house to make money, I didn't think this was legal? I didn't think the council approved of sub-letting in any form. Really disappointing only book here if there are no other options on earth, and even so just check the park benches before booking here, there might be one spare when you can relax and not be deafened by police sirens and stifled by heat. I will never book this place again. Raquel you should be ashamed of yourself, your attitude will not get you far in life. Don't take out your personal problems on guests, it's not how business works