Emma’s flat was very comfortable for the three of us - staff were attentive from the start & we really appreciated the detailed manuals and guidelines before our arrival. The upstairs neighbor does seem to like to play loud beats, but thankfully would stop around 10 pm, so we were able to sleep soundly through the night. The apartment was relatively clean, though we did find hair in the blankets for the double bed, and it would be wonderful if the kitchen could be stocked with a few more basics like olive oil, pepper, or coffee capsules (there was a coffee machine, but sadly no capsules), but you can also get things pretty easily at the supermarket nearby if you do decide to cook...Overall we had a lovely stay!