This was a wonderful place to stay! The check-in and out process was super easy, and Alessandro offered great tips on things to do. He is very detailed and prompt with his communication. The room and bathroom were clean, and he provided complimentary water, coffee, and snacks. The location is a nice area with some good restaurants nearby. It is a bit away from many London attractions; many were a bit too far away to walk to, but Ubers would be inexpensive. The only downside is the washing machine didn’t work. Because of this, we were unable to do laundry, but it seemed to be a temporary issue, so hopefully it is fixed for future guests.