Great value for money!
We were 2 hours early arriving, driving up from the south coast but were allowed to check into our room which looked exactly like the pictures online. There was even a parking space directly outside which was a bonus. As it was the weekend it was free to park there too!
The room was clean with plenty of towels (family of 4) & hot water. It was warm and quiet with tea and coffee making facilities & TV for a little Netflix before bed!
The breakfast was plentiful & good quality, continental & cooked filling us up for our day ahead.
We got an Uber to and from Osterley tube station but discovered on day 2 that it would have been much cheaper to park at the station-£7.50 for a Saturday & £2 for a Sunday!
The journey into central London was half an hour by tube which suited us perfectly.
My only complaint is that when I booked I was under the impression that The Swan was in Richmond not Isleworth so that was misleading but we had a lovely stay & would book again.