I stayed in this studio room for a week and I must admit that I was impressed by everything in there. It's very clean, suitable for two people, and easily accessible as you can check in on your own. It's only 30 mins far from the centre of London. It provides everything one needs for cooking from cookware, comfortable bed and pillows, TV and such a clean bathroom and kitchen. Don't believe everything you read in the reviews always. Julia was very kind, friendly and informative about anything I asked or requested of her as she responds to the messages very quickly. Due to the extreme hot days that I went, she offered to bring me a fan after my request. Thank you Julia for everything! I highly recommend it.