Firstly the apartment is beautiful, exactly as described with all amenities. The hosts really have thought of everything. Secondly, although we didn’t meet them personally, they went above and beyond our expectations. We went to London for our son’s 18th birthday and we had asked the hosts if there was any chance they could put a balloon in the room for our arrival. When we got there there was a small 18 balloon, a card and a bottle of Prosecco for him. When we had been in the apartment for maybe 20 mins huge “18” balloons were delivered. We were amazed and so grateful. Definitely deserve to be super hosts. The apartment was spotless and comfortable and we will definitely go back and would highly recommend it