Very convenient to the Tube & bus lines; most all tourist spots were easily accessible. Apartment was as described. The 2 times we needed a little help from Flavia she responded very quickly.

Maybe the exact directions to the flat were posted & I just missed them, but for future travelers: If you're coming from Heathrow, take the Heathrow Express to Paddington Station. Then take the Circle Line (Yellow) one stop to Bayswater Station. Exit station (take a right). Flat is a couple blocks down on the right, nest to Queens Ice & Bowl.