My boyfriend and I had a great stay in London with William. Our train was late coming into London and William was very accommodating and made sure we got into the place alright.. We stayed with William for five days over New Years He was very helpful with where to go and how to get there which was great. We traveled into the central part of London almost every day and from this location there are several ways to do that by train and by bus which was nice so we didn't have to rely on just one train or one bus.The trains came every 10-15 minutes depending on which station you were leaving from. The bus was also really regular as well (we only took the bus twice) The room is spacious and everything was clean and tidy. There is plenty of space for luggage and clothes. My boyfriend and I slept relatively comfortably on the bed (a little firm for us but not bad) William gave us a key and we were able to come and go as we wanted. It wasn't even a problem when we came home at 2:30 am after the fireworks in London on New Years Eve. The little town of Blackheath near by is also lovely with shops and restaurants. I would absolutely recommend staying with William in this great location!