We booked this with no problems and John was super helpful and prompt with getting back to us. The place is perfect, comfortable and john accommodated superbly by even having a bed on hand for our 8 year old daughter who was with us. Perfect area and locations, very comfortable bed, printer, bar fridge with yogurts and fruits also waters. Coffee machine, bathroom with a full supply of everything and than some! 5 star place, 5 star guy, loved it, would stay again 100%.