Jacqueline's is an excellent place to stay when in London, it is only 5 minutes from the Shepherd's Bush station that can get you to any place in London. It is a quite family neighborhood and not too far from a High Street with a good pub and food options. Take her up on her offer of a car service if you are arriving to her place from Heathrow it will save you about 40.00 pounds. It looks like the picture and the bathroom is a very good size. I will ask to stay again when I return to London.