Pol was fantastic! He patiently waited for us to arrive after our long international flight and showed us around. The apartment has great views overlooking the rooftops of Mayfair and is in a fantastic central location close to shopping, restaurants, parks and public transport. The apartment was very quiet and clean. We thought the layout was spacious and ideal for two adults with a small child. The kitchen was well equipped. There was plenty of towels and the washing machine was very handy. We also found the lift to the fifth floor to be reliable during our stay. Pol was very helpful and provided us with valuable advice on the London sights and transportation. We look forward to returning in the near future!