This was a small apartment good for 1-2 people in a nice home in a very cool location. We appreciated the early bag drop. We happened to be there only one night on a hot day, and the window was stuck shut and the fan didn't work so we were very hot all night. (They could not assist us until the next morning when we were leaving anyway.) Communication and check-in was great! The 3 flights of stairs were wide and easy to navigate even with luggage.