Our arrival was very straight forward, Joanna sent a reply to my text where to locate the key. The flat was very pleasant, charming and homely. It was a perfect location for us and the area was interesting and vibrant. It was nice to find a bowl of fruit and biscuits waiting for us. The beds are on the small side and I didn't sleep so well. Definitely need a torch if you need a visit to the loo in the night - pitch black! Also the floor is so creaky at night (and in the daytime) it woke everyone up......on balance it was a good stay, I probably wouldn't stay there again but that's not a negative, just that there are other places to try. Thank you for having us.