This location would have been perfect if someone had taken the time to properly check and prepare the home before a guests arrival. There was NO HEAT AND NO HOT WATER and they did not send someone out to fix it for a full 24 hours AFTER we checked in. The television did NOT WORK FOR A FULL FOUR DAYS AFTER we checked in. The sofa bed sheet provided (only one) was terribly stained and unusable. The dishes had been put away dirty by a previous guest because old food particles and grit were on every plate, cup and bowl provided. We had to wash everything before we could use it.
It's a real shame that this happened because ALL OF THE PROBLEMS WE HAD WERE COMPLETELY PREVENTABLE if someone had cared more in the hours leading up to our arrival. Why would you not make sure that the boiler was turned on for heat and water before guests arrived? Why would you not send someone until the next day once you were notified? Why would your check in person not check the dishes, the linens, the television?????
The location was completely perfect for our needs and again it is a shame that these problems existed inside the flat. Instead of saying things were perfect, I'm saying we froze the first night, slept on dirty sheets, took freezing cold showers, washed other peoples dirty dishes and sat in silence for FOUR DAYS because of no television or radio. I recommend AirBNB but sadly I cannot recommend any location offered by "John" as they simply do not have the proper procedures in place to ensure guest satisfaction.