We had a reasonably long (17 nights) stay at Lucy's apartment and really enjoyed it. The apartment was just as described and the pictures are truthful! It is close to all the amenities, coffee shop just across the road, easy walk from the station (Russel square) big shopping plaza with Witrose grocery supermarket is near by which makes it very easy to cater for yourself if you wish. Check in and check out procedure was made very easy by Anna, Lucy's friend! We were leaving very early in the morning and Anna came to meet us at the apartment with no problems. Both Anna and Lucy are quick to respond to any emails/sms so communication is great.
Apartment is warm and quiet, wich is important for sleep quality. Everything was very clean upon check in including the bathroom and kitchen. Cleaning lady comes in once a week and does a very good job. Kitchen is well stocked with all the necessary crockery and cooking utensils etc although there is NO microwave in case you want to heat up leftovers, it was not a problem for us though just mentioned it for accruracy. There even were some food staples left over in the pantry I imagine from previous tennants, which was nice.
WiFi internet was good quality and Netflex has good selection of movies if you are staying in on a rainy London night.
The only suggestion I would make is to update the towels in the bathroom and the bed linen as they both really have seen better days! Lets just say they are very well weathered with some holes present so I ended up buying my own towels, otherwise very pleasant stay! I would definitely stay there again and wouldn't hesitate to recomend it to anyone traveling to London for a short or longer stay! Thank you Lucy and Anna.