Bens communication was absolutely amazing, always replied within minutes and checked on us before and after our stay and check in and check out was easy. The property did take us a bit by surprise as it was on an estate, and was quite difficult to find (the green boards helped us) the furniture looked as it is did on the pictures, however the carpet and walls were covered in marks (definitely wasn’t luxury accommodation) Location was perfect we could walk into Chelsea across the bridge, but please bear in mind South Kensington tube station (which we were told was the nearest to the accommodation) is shut until May 2022. Overall good value for money.