Room & apartment were very clean. Bed was firm. Allowed us to use kitchen for meals. Dolors was very pleasant to deal with. She was a good communicator & helpful in organizing our check in & parking needs. Arranged free parking for us for the whole of our stay. The apartment building is pretty shabby & decaying but the people we saw in the halls were pleasant enough & the interior of the apartment is fine. Truly is 5 minutes walk to tube station & busy street with pubs, supermarket & restaurants. We would stay there again.