Terry was truly amazing. When we arrived, we had no way to communicate and not sure exactly where to meet, but Terry came and found us. Very dedicated host. He made sure the crib was set up and we were fully oriented. Extremely personable host, without being overbearing. Fast and definitive responses as well. The place is in a great location, just a few minutes walk from the kings cross underground station. We were able to walk to the british museum, and take the underground to the tower of london, with ease. We left for paris, and the train leaves from the St. Pancras station, right next to kings cross station. Extremely convenient location. Elevator to the unit also made things much easier. Unit very much as described. We would definitely stay here again.