It’s hard to finger right words to describe how happy I am since choosing Gene as a host. My mother (i was arranging her trip to London) was surrounded by warmth and care. She said to me that Gene was here angel. My mom felt herself at Gene’s place like in heaven. And I was calm and confident knowing this. Gene helped me with all useful information that I need in advance. She was always polite and friendly. I’m 100% satisfied.