The view from the apartment is very beautiful, from a distance you can see The Shard and London Eye. The place was nicely decorated and clean. Eleonora responded quickly to queries including those about parking. Comfy beds and heating was easy to use. Reception desk were really friendly, nice surroundings at the building entrance, easy to get an Uber/taxi.
Some things to note. No instructions for how to use appliances. And oven/microwave knob was broken, so no toast/reheating/grilling. One cup kettle makes a cup of tea very tricky when there are six of you. Coffee machine doesn’t work. Not enough large towels for all the people who were staying, some of those provided were also very thin. I had to fill up all the hand wash containers. We were also expected to empty all bathroom bins despite paying a cleaning fee. Patio furniture was broken.