Gabriella is friendly and fantastic. From the moment I arrived I was made to feel at home even though it was a busy work week for me and I was stressed. She even made me a cup of tea when I arrived & left a note wishing me luck on a big presentation! The room and ensuite is large and makes you feel like you have your own space. The garden and patio is bright and great for breakfast in the morning. Perfect location (on the Northern line) for getting into the city center attractions and easy walking distance to Hampstead Heath, shops, and restaurants (which Gabriella gives great recommendations for).