Bianca was a super helpful host, she has an awesome video that makes it so easy to find the place. Make sure you either have wifi or ring the bell a lot, it is hard to hear the bell when you are inside. Bianca was very accomodating and made check in very easy. Just note that there is an elevator up to the 4th floor, which is where her place is. She offered fridge space, extra towels and help if needed.