We stayed in a beautiful flat 5 minutes walking distance from Clapham Junction station. The flat was clean and nicely decorated.
It has a self check in option, but details were not sent to us until that very same day after chasing them up. I understand it was just an error. Also, alongside the check in details I was informed that we were not going to the flat I had booked on the website. I was told it was an upgrade. Which was probably the case (as this flat was larger and on a higher floor). However, the way Airbnb works is that you book a place based on location + pictures. I was not very happy with this last minute change, not knowing where exactly I was going to stay. I would recommend that next time if you want to offer an upgrade you ask the guest in advance and send the pictures for reference. That said, we were happy with the place, it was a very nice flat (in the same building as the one we had booked).
Communication was good during the stay. There was a little misunderstanding with a late call by the host, and I was immediately offered an apology and a late check out.
Absolutely recommend this place in London.