This was a great flat for our week-long holiday in London. It is in a great location near South Kensington tube station on a quiet street. The host responded to questions quickly. The flat itself was nice and clean- with a good sized bathroom, living room (there were 2 of us so we didn't use the pull-out couch), and a small kitchen with microwave, mini-fridge, and stove. Having a washing machine was a great bonus for laundry! The bed is lofted as shown in the pictures- the stairs are a little steep so it might not be great for someone with mobility issues. Overall excellent place!