Norma and Fred's home is a breath of fresh air in the big city. Their kindness and hospitality go above and beyond. They were flexible with us when our transportation across the country went belly up; and when we finally arrived, they had tea, biscuits, comfy couches, and listening ears to empathize. The room in which we stayed was stylishly decorated, and boasted comfortable beds (with a chocolate treat on the pillow), fluffy duvets, and plenty of pillows and blankets to keep cozy warm. We had a full bathroom to ourselves with toiletries. Breakfast was delicious with a wide variety of cereals, yogurts, fruits, and other cold an cooked options. They gave us great tips on where to go and how to get there. Norma and Friend are simply the friends you haven't met yet.