The studio apartment is comfortable with enough room for two people. It has most of the amenities you need for a pleasant stay.
The apartment is in a great location, about 10 minutes walk from the tube station and has a lockbox with a key for easy check in. It is a street level apartment with no windows except for one in the door that has frosted glass for privacy. There is a large skylight over the bedroom that lets in natural light though it is only partially covered so it is bright early in the morning.
Unfortunately for most of our two night stay we had no heat. Since we arrived late the first night I did not contact Rachel until the next morning. The heat was not fixed until that evening.