The check in was supposedly at 15h and they extended it till 17h then till 19h at the last moment due to construction. They were nice enough to offer a refund of part of our first dinner but obviously it never arrived and it’s been more than 3 weeks. At 11.59!! On the day of departure they came to kick us out
When we arrived, due to the construction the bathroom was dusty and the shower had so little pressure that it was hard to even take a shower.
I communicated few times on that but no one bothered to show up. Every time I asked for any issues “let me contact my team and get back to you”. They rely solely on their good location - service is terrible.