What a wasted potential!!
This is the perfect example of a bad property management service.
Starting from the check-in experience: if you rent an apartment for over 250£/night the least you can do is buy a smart lock to let guests in instead of asking them to pick up keys under the pouring rain 30 mins from the apartment.
The flat was SO DIRTY and filthy I wanted to throw up.
Nails on the floor, blood stains, hair. It was insanely disgusting.
The worst part is that no one came to clean for 2 days despite promising that someone was coming any minute.
Overall a bad experience, the only positive note is the super convenient location.