We travel each summer for several months, and typically only use Airbnbs. We have stayed in many great places, and a few less desirable ones. This one, for us, was on the lower end - in its present condition. The electricity wasn't working when we arrived (evidently on some rental places in London they pay electrical bills based on when they are rented, and the payment was missed, or not "re-upped?" Not exactly sure what happened? But Ayo did have great communication and rapidly acted to get that situation fixed. (Side note: Ayo does have quick communication - which is nice). We also had a large amount of baby spiders in the bathroom (shower room) - perhaps it was the time off year when they're hatching or something, or...? Perhaps they usually clean or spray for that and didn't this time? We also had some earwig bugs around the apartment (even found a few in the beds twice during the week). We realize the buildings are old here, but it was still surprising. Also, one of our group got allergies from sitting on the rug (maybe had some dog or animals on the rug previous?) It's a decent apartment, in a pretty accessible area, so I give it an average rating.