The flat was great but the host was very sketchy. The night before we arrived I received a message from the host that the lift was not working and offered me a full refund if I canceled. No response when I said there was not an issue, we don’t mind stairs. The host was non responsive and seemed reluctant to give check in instructions. I did finally get instructions after I attempted to reach out to Airbnb, which I assume triggered a notification for the host. The stay was just fine. The lift was working. I do recommend googling Arcore to see other people’s experiences off of Airbnb. The host uses multiple platforms. I would not book again with this host.