I woke up in the morning to a detailed video explanation of how to enter the flat and where to find things. It was excellent and made me feel right at home because I knew where things were. He left me a clearly marked spot in the fridge and on the counter for my food (along with my own dishes to use and delicious chocolates). The room was enormous, luxuriously furnished and spotlessly clean. He left us fluffy towels, chocolates and water. We unfortunately didn't get the pleasure of meeting our host, but we woke up to freshly squeezed orange juice one day. We also had some issues retrieving our bags in time for check out and our host reassured us not to worry. We know there were flatmates but we only met one of them once, briefly. This is a small note, but the key was waiting for me in a lockbox. When my boyfriend and I went to different places, we found it so very convenient to leave the key in the lockbox. Overall this was an outstanding experience and exceeded my expectations (especially given other Airbnb stays in London). The area is excellent, the noise level is very low, and the flat is great. You will feel very welcomed by your host!