Patrizia and Jim's house is such a welcoming oasis after a long journey to an unfamiliar place. Even before my husband and I arrived in London, Patrizia made sure we knew all the options and instructions to get to her Airbnb so we never felt lost getting there from the airport. When we arrived we were welcomed warmly to the most lovely home and friendly hosts. Having hosts onsite meant this is truly a bnb experience - a delicious breakfast in the morning, a nice private room and bathroom both kept impeccably clean, the best advice on how to get from place to place, and a friendly greeting upon arriving home every night. Couldn't have asked for a better experience and would go back in a heartbeat!