The room was nice and with a decent location and reasonable value for money. The communication, however was pretty terrible. the room was way too hot even with the fan on. There was next to no communication whilst staying, as every time we entered or left there hotel there was nobody at the reception. The luggage storage is almost non existent with two tiny lockers and a larger disabled locker that you can't reserve. The storage company they recommend is overpriced. We wasted an hour and a half and had to spend over £30 because the recommended storage was nowhere near kings cross and there was nobody actually in the hotel to give us advice.