We only had a short stay, but during that time, Natalie was very welcoming and helpful.
Natalie was fast to offer us drinks and make us feel at home, and had even thoughtfully allocated us fridge and cupboard space!
The house is a short walk (~10mins) from Norwood tube station, which took ~20 minutes to get into central London.
This stay was worth every penny. Thank you, Natalie :)