My experience with the apartment and the service was wonderful. I had booked this apartment for my parents who were coming to stay at short notice, and although Rupert was away at this time I had excellent support and communication from his delegates. The apartment is very cosy, perfect for just two people who plan to spend most of the day out in the city. The location near Clapham Common is perfect, with good access to plenty of public transport. If I have friends/family coming to visit again I would book this apartment.