Very nice big room for 2-3 people.
We were 3 and found everything as the description says: clean, nice light, quieta area, very near the tube.
When you go in, you find Joe treats you as in a Hotel: small shower and soap and towels are displayed for your use, as well as a hair dyer. All you need for a nice stay there. Warm beds, clean clothing, bathroom is big and toilet always clean.
And about him, as we changed our schedule due to last minutes issueas, he had no problem in being a helping hand.