Anne is a great host, she is extremely nice and thoughtful.
After the booking she quickly sent detailed information on how to get to the flat, which was really helpful as she listed many different options. She also promptly got in touch with us to confirm our time of arrival and was very accommodating, even when we had to change our schedule. Anne always replied immediately to our questions and was really helpful.
Upon our arrival, she welcomed us at the flat and gave us a folder with all kinds of useful information for our stay, from nearby places to eat out to landmarks and public transportation etc.
The flat is equipped with everything you might possibly need during your stay; a hair dryer was provided, although the description says there's none, and even an adapter for the electrical outlets was there. The kichenette is also well equipped, just as the pictures show, with various kinds of teas, coffee and cookies as well as fresh milk as a bonus from Anne.
The flat is clean and nicely decorated. An enormous advantage is its location as there's a bus stop just a few meters away as well as Waterloo station which only takes a 5 minute-walk.
The only downside is that, as the flat is in the basement floor, there might be some bugs and spiders coming in through the rooflight while ventilating since the roof is vegetated.
All in all, we really enjoyed our stay at Anne's flat and recommend it to anyone who wants to visit London.