We had been looking forward to a pleasant stay at this apartment, but the reality turned out to be less than expected. The apartment is quite nice, with a lovely balcony; and our host had been communicative and helpful. Our original arrival date was delayed, so the entry code for the apartment had expired. We notified the host of our new arrival date, but he neglected to send us a new entry code. Most fortunately, we were able to contact him immediately upon our arrival for a new code. Once inside the apartment we noticed a few unexpected things.
Oddly, our host had decided to defrost the refrigerator/freezer just prior to our arrival, so we were greeted with an unusable refrigerator with a freezer bin full of water. We received a message from him that he would be over later in the day to put it back in order, which he did do. But this incident begs the question, “Why didn’t he defrost the appliance BEFORE we were due to arrive, rather than disrupt us?”
The shower/tub in one of the bathrooms was unusable because the bathtub enclosure was very high, and without grab bars, it was very dangerous to try to step into the tub.
We also found the kitchen to be rather ill-equipped (no tea towels, dishwasher soap, corkscrew, etc.), but most egregious was the lack of any type of coffee maker. When we asked about his, the host replied that a new one had been ordered and would arrive the next day (!). Needless to say, we were not pleased to hear this. We had to buy a coffee maker, which turned out to be a good decision because the one the host had promised NEVER materialized during our stay.
In fact, the host never responded to our inquiries regarding that or any other questions we had. We found this lack of communication unacceptable, and as a result, I don’t feel that I can recommend this property/host.