The room in Helen’s apartment was small, but comfortable. We were 2 female friends traveling together. We each had a twin bed and the beds were extremely comfortable- we slept very well!! We shared the bathroom with Helen which worked very well for us. There was a small refrigerator in the room with an electric tea pot and a nice variety of teas, coffee and snacks. Helen, was a gracious host, providing lots of tips and help for finding local spots and for touring. For a reasonable fee, Helen met my friend at Heathrow and transported her to the apartment which was quite convenient!! The apartment has elevator access and iScanner in a safe quiet building. We felt quite safe in the neighborhood as well. The flat is about a 10 min or so walk to Royal Oak tube station. There is another station (probably more) near by that we did not access. Helen was always available when needed and often made us tea or got us other beverages and snacks in the morning and after arriving back from a day of touring. Helen located a luggage storage service for us on our departure day right by St. Pancras station since we were heading to Paris in the early evening of our departure. Helen graciously offered to assist as needed throughout our entire stay!! She was a wonderful host. We loved her and her place. I would definitely stay here again!! Of note, Helen has a very sweet cat. Helen offered many times to keep her separate from the room, but we loved her company.