This stay was a mixed bag. The flat was as described, clean, warm, good beds, good showers and a good location for what we wanted. Jospeh was prompt on his communication but less effective in putting things right. For 350 night we would have expected a kettle, the spare towels and linen to be dry ( they were all damp) and to ensure the cleaner had left before we checked in. As a result of this the code number on the key lock was changed without us knowing until the following day meaning we couldnt leave a key for one of our group and meant we had to stay in the flat until 1pm until they had arrived. Joseph did eventually supply a kettle (4 days into a 5 day stay) and new towels (on the 4th day). Our biggest disappointment and not clear in the description is that the flat is right next to the sports hall of an all boys school. Even with the windows closed there is excessive noise, whistles, chanting, shouting from teams sport from 0830-1700 during the weekdays (when we were staying). This was extremely off putting. Ironically the flat is very quiet after 5pm and during the night and also presumably during school holidays. I would hope some of these issues would be addressed in time for future visitors, but if you want a quiet flat during a weekday during school term time you should be made aware.