Nick was very attentive to our needs and made sure that everything we needed was taken care of. He was out of town during our stay and kept in touch with us to make sure that we were taken care of. This is a great location. Away from the central London area but within two blocks of mass transit that got us to central London in a very short time. The flat was perfect for us were we could relax after a long day. Very comfortable. It is located on a canal that made it a very cool place to stay.