This is a nice place to stay in a quiet neighborhood. The apartment was very clean, and bright. The directions were clear and easy to follow to the apartment. Liz was a great host and available to answer questions. It is quite a trek from the airport to the apartment, or into London center, so for any appointments or excursions allow ample time to get there. Once you get the hang of the train systems though you sort of get into a routine and know what to do.