On the positive - It was bigger than expected, very clean and free of clutter. There were two double beds and two sofa beds. The location is very good within 10 minutes to both buses and underground stop with very good access to London city centre. There are lots of shops and restaurants at the end of the road, but the flat was quiet and the road pleasant.
On the down side, the full address wasn't given (the number, but not which flat). Keith didn't provide any flat information until several hours after we had checked in. It was only then that we found the washing maching and tumble dryer were outside in the back yard. Several of the door handles came off in our hands, the bathroom door didn't close properly and the only lock was too high for our children to reach. One of the beds had screws sticking out of it. The central heating timing wasn't set up correctly, the windows in the lounge rattled in the wind and there was out of date food in the cupboards. Work is needed...