The place was hard to find. It's behind some shops that look out of business. The host had agreed early check-in at 11AM but was hard to get a hold of. I was outside in the rain with my son and husband with our suitcases waiting for him out in the sidewalk. I sent him messages before getting to London and when I arrived and he was not replying. I eventually borrowed a cellphone from a policeman walking by and he finally answered but he still did not show up in time. I had to book a hotel instead and cancel the AirB&B. I lost what I had paid for the booking because of the policy. I have used AirB&B before and never have had this terrible experience. I was disappointed 😞. My husband even got sick because we were waiting outside in the rain for the host. I wish it would have been different but this was my honest experience.