LJ and Ella were friendly, helpful, accommodating and extremely responsive hosts. We were able to drop off our bags and pick up keys early in the day, after arriving before check in time. The location is superb and convenient for a visit to central London. The flat was clean, had all the necessary amenities and was a good size for three of us. The bed in the master bedroom was very comfortable, and there were linens and pillows a-plenty for all the guests. There is a nespresso machine with coffee pods - great was to start the day. A few things to note: shower head needs to be fixed; sleeper sofa in the living room is uncomfortable for sleeping (something to bear in mind if you are more than two guests); at the time of our stay, there were no blinds in the living room, so my friend who slept in there had to sleep with her eye covers from the plane in order to avoid brightness in the mornings (we were told blinds were to be installed, which is great for the next visitors, but would have been nice to know ahead of time). Overall an enjoyable stay, and would definitely stay again, esp for the location and friendly hosts.