STAY SOMEWHERE ELSE!!!
The key pick up is on very busy Oxford St and a 10 minute walk from the apartment. With 70kg of luggage, this would've been nice to know before we paid.
The apartment is up 5 flights of stairs - again, not mentioned anywhere.
When we got in the freezer was frozen shut. We gave it a bit of a pull and it came open but the whole freezer was frozen - you couldn't pull the drawers out etc so it was totally unusable.
The kitchen table was dusty with little bugs on it and the benches hadn't been wiped down.
The bathroom had pubic hairs on the toilet and on the grouting next to the basin. The bathroom mirror lights didn't work and it actually fell off while we were there but my husband just hung it back on the hooks.
I contacted Houst immediately and emailed through all the photos they asked for and heard absolutely nothing back.
I've used Air BnB for ages and this was the only time i've had a terrible experience. It's also a LOT smaller than it looks.