Karen was very welcoming when we arrived and our stay here was overall pleasant, though with a couple catches.

The good:
- The place was adorable! Decorated very thoughtfully for a very cozy effect.
- Close to the Elephant & Castle tube stop if you plan to use public transit a lot. We walked everywhere so it was a little out of the way for that, but if you buy an unlimited tube pass it would be perfect.
- The provided breakfast was great - Karen wasn't around for breakfast but we had english muffins and tea for breakfast, which she provided. The convenience of this was wonderful and made our vacation much better!
- Karen also let us use her washing machine and drying rack, this made it much easier for us to pack for our long vacation from the US.
- The apartment was quiet, in a very residential area.

Not so good:
- The bed was definitely not memory foam as advertised - would be fine for a short stay but it was very hard and we had chosen this place above others because of the bed description, so this was a disappointment.
- There were other people in the apartment several times throughout our stay, and we didn't know who they were - mostly kids so not other Airbnb guests but it was somewhat uncomfortable to not know who else would be around or when. We were not sure who lived there in addition to our host and who was just visiting, even though we stayed for a full week. We would not have minded if we had known who else was there - it was the uncertainty that was a bit off-putting!