Karen's apartment is beautiful and exactly as pictured. We enjoyed our stay and would definitely recommend it to others. The apartment has everything you could need and the location is very convenient. The one small downside to the apartment is that you can hear the pub downstairs, but only from the kitchen and living room, not from the bedrooms.
We didn't meet Karen in person or even communicate much before or during our stay, but that's because she had everything so well organized that it wasn't necessary. Checking in and out were simple and Karen provided detailed instructions before our arrival.
Thanks for a great stay, Karen!