We didn't meet Marcus but another guy to give us the keys. Marcus however was very helpfull with written instructions he left in the house. The apartement was exellent, exactly as in the photos, very clean and comfortable. You feel there like home. The neighbrohoud is very good. We didn't need the metro or bus not even once. Everything you need is very close-restaurants, cafe, pub, theatres, taxi, British Museum, Royal Opera, Oxford street, Trafalgar square, Big Ben.... Allthough the area is a busy London area, the flat is very quiet. I hope we will be back. Thank you Marcus