Tanya was very quick in responding to my last minute request for a booking and our communication was almost synchronous real-time. As it's not self check-in she had to prepare the room and wait for us with a sprained ankle. The place itself although not directly next to an Underground is around 5-10 minutes walk to buses, and then everything on the south side of the Thames such as the London Eye is easily accessible within a 15- to 30-minute time frame or faster. Tussauds is a bit farther but that's because it's on the other side of the river. As for amenities, the only thing noticeable was the lack of a microwave but that can be compensated for by the fully functioning kitchen. Some people may not like the ground floor but otherwise it's as secure as it gets with good locks on the flat door itself. Overall Tanya and her mum are fantastic hosts and I'm sure with some improvements to the place it could well be a 5-star experience.