Great location, excellent communication. Don’t go there expecting anything fancy, it’s literally a good base for exploring London, and nice location for food in Bayswater. Good selection of tv channels. No aircon which might only be a problem in a few summer months, but Ali was nice enough to bring a fan for us. A lot of the amenities and fixtures are slightly on the worn side, but a neat apartment nonetheless with a little dust unfortunately here and there. Excellent WiFi. Elevator was great. Balcony seems like it would be nice too, but we had to keep the doors closed most of the time since we had a very busy 2 year old. I think it’s best suited for a group of 4 individuals who want to sleep separately. And again great location very close to Kensington gardens/Hyde park & Harrods. Close to Bayswater food places. Close to whiteleys shopping centre.