Olga was easy to communicate with before and during our stay. She lives just upstairs which was very convenient though we primarily communicated by text.

The flat was just as pictured. Bright living area with a kitchen and clothes washer which was great to have. The neighborhood was very nice and quiet. Within a 10-15 minute walk was Little Venice, restaurants, grocery store and two tube stops. Enjoyed being outside of the typical tourist area and in a local neighborhood.

On our 2nd day, the bathtub wasn't draining properly. Texted Olga and she had it fixed before we were back from our day of site seeing. Very impressed with how quickly she resolved the issue.