Amazing self-check in service which is incredibly helpful during this time. In addition, our room was sparkling clean and all amenities were packaged which was reassuring. The building is spotless, stylish and the staff are very attentive downstairs for an easy check out. Offering a free storage space, which is super convenient for travellers.
The location: five stars! The area is safe, the tube is closeby with many cute cafes, shops and restaurants. Exhibition road is a short walk, for museums and Kensington Gardens. We felt really happy to come back there after a long day, there were always friendly staff around and we never had any issues. Thank you!