Rhian was very welcoming upon my arrival to her home. I got a little lost on the way and she noted that she could have met me someplace to make it easier. I'm glad I made my way, but I thought what a kind gesture. The place is just like the photos. I was very comfortable and felt secure as there is a lock on the room door. You get access to a lovely kitchen and living space as well. The bathroom was great, big bath and glass shower. I really liked my time there and recommend it if you are spending any time in London. I wish I could have stayed longer!