There was an issue with the heat on our first night. It never got over 15 degrees, despite being set at 20 on the thermostat. It was so cold it was hard to sleep. I tried to to communicate with the host, but they denied that there was any issue because the thermostat was at 20, even though that was clearly not the inside temperature. I think they couldn’t read the thermostat app? They never offered to have someone come out and look at the boiler or drop off space heater, blankets, etc.
I ended up having to find and fix the issue with the boiler myself, and once the heat went on it was a great place. But it was really frustrating and I don’t know that I’ll stay again.