We can't say enough good things about Paul! The warm and cheery pics of the room and Paul (we didn't meet Dace unfortunately since she was out of town) are completely accurate. We chose their flat because he was so quick to respond and put in the extra effort to welcome us with his very own pdf-packet full of recommended sights and transport lines/maps. Multiple emails were sent back and forth as he gave us further helpful directions even on the morning of our arrival as we were still trying to figure out our first trip into London. Paul was also so flexible with our check-in time that he went out of his way to arrange for a neighbour to meet us with keys (and walk us up to the flat and make sure we knew where everything was.) Fresh flowers, handwritten welcome notes, clean linens and towels welcomed us inside the flat - such a great intro to our trip!
The location itself is very convenient, just a short walk off a main street (so bus is about three minute walk away). The Tube is about a 5-7 min bus ride or what seems to be quite the walk (with luggage! but probably isn't so bad normally). Incidentally, buy the Oyster Card - besides making each trip segment cheaper, it seems to "max out" around 7 euros a day so by time you drag your tired feet home after sight-seeing all day, the bus and/or Tube ride is essentially "free" (you still need to swipe the card each time but they don't take any more than those 7 euros a day). We mostly took the bus from the flat to the Tube and then popped out in the area we wanted to see that day. However, although it seems like the faster way, I would now recommend taking the bus the whole way. You can see more of the city and they really get around quickly. The Tube was fun too but it seems like any time we used it, it took us about an hour (time spent walking, waiting, changing trains, and figuring out how to use it). Paul confirmed our suspicions at the end of the trip when he told us that it's kind of a running joke amongst Londoners that the Tube takes an hour no matter how close your stop is! Listen to him!
Paul was very helpful and has biked around the city so he knows a lot of the sights and tricks to getting around. He also let us borrow maps and has a little stash of nice London guide books for the room. Room in the fridge and laundry in the flat is also an option. We don't want to get anyone's hopes up - but while we were there, Paul also shared a bit of wine and his amazing home-made brownies with us... :)
We would definitely recommend anyone staying here!