My boyfriend and I spent a week there and we had a very good experience - the house was very clean, organized and in a quiet neighborhood. Do not be afraid of the location of the house: even being in zone 3, it is 35 minute away from central London. We didn`t have much contact with the hosts, but they were always very nice when we talked. The only issue was that our room was a little colder than the rest of the house, we believe it is because it's on the last floor. But the mattress and the duvet were so comfortable that we didn't have any problem to sleep. We'd recommend it anytime.