Very happy. The apartment is clean and spacious. Nice kitchen. Modern washing machine. Large bed with firm mattress. Great water pressure in shower. Quiet. Modern styling - glass and chrome accented. Check in was flexible and easy. There is a large Sainsbury supermarket within 100m and subway stations and cafes are in comfortable walking distance. We didn't meet Irina, but several times during our stay she kept in touch by email to ensure everything was to our liking. Basically, this is an apartment you could live in, not one of those "it'll do for 3 nights" places.