Place and location were great! Guy was very quick with communicating and responding.
I had an issue with the washing machine on the first morning and he immediately attempted to provide solutions from the internet (there was no manual at the apartment).
When this was unsuccessful he stated the plumber would be coming by the next morning and he would have him look at it.
We had no prior knowledge of the plumber attending during our stay, and when we returned to the apartment that evening there was no indication that anyone had been there for the machine or anything else.
When I asked about the plumber, he responded very quickly but did not answer any information for any trades being present.
The issue was eventually resolved and no further complications.