Roman is a lovely and very helpful chap! The place was just as good as described. My 5 year old just loved the 94 bus to go straight to the city centre and the playground a few yards away from the flat was exactly what our two girls needed to let the steam go after a long day's walk. The supermarket about 2 minutes away was also very convenient. Finally, the 2 local pubs we went in were just fine places to chill out (especially The Eagle).