Rachel was a great host: communicative, and helpful, with detailed instructions and a nifty welcome book to guide first timers around the area. The location is pretty good, we had no issues getting there or getting around from the location. There are some stairs to navigate, so heavy bags can be a bit of a pain to carry up, but it's not super unmanageable, and the location and general cleanliness make up for it. We were just sad we missed the Dougie Fresh rotation!