Staying at Boris's apartment is like staying at a hotel. Boris was almost always available for any questions. The room was small, but it has everything you need for a short stay. It was really close to the tube station which serve many lines, so it was sooo convinient to go almost everywhere in London. The neighborhood was great. We can find food early in the morning or late at night. We can walk to one of the famous burger or fish and chips restaurants. The washing machine was not in the room but the maid would do the laundry. I think there was an extra charge for the laundry but I can not confirm since we didn't use that service. Boris also kindly leave us with chocolates, biscuits, and milk (for coffee addition) in the fridge. It was a really nice gesture for us after the long flight and also useful when my kid woke up in the middle of the night asking for snacks! LOL. The only down side was we have to climbed to 4th floor every day while holding a-12kg-kid. But hey... after that we were rewarded with a comfy bed.