Sina was responsive most of the time and handled any enquiries rather quickly. The flat itself was dusty when we arrived. The kitchen items were not throughly cleaned. The furnitures in the living room in the pictures do not completely match in real life. There was almost no hot water in the kitchen and bathroom, however, there was hot water in the shower which we appreciated. Sina did not list all amenities in the listing. I wish I was aware of all the amenities available before packing my items. There is heating in the living room and bedroom, which made our stay comfortable during the chilly evenings. It was an OK place to stay, but would not return.