Tim met us at the gate, and communicated with us in advance so he would be there when we arrived from the train. We appreciated the bread, jam and milk, with a coffee maker. There was also a cool pull chain toilet and lots of travel books. He made himself available should we need anything during our stay, which was nice. They also provided laundry soap for the washer (and that was one reason we chose this flat). It was cosy and cute in a working class neighborhood, with more room than the hotel we could have afforded.