Our 10 day stay here was disappointing for a number of reasons. Firstly, the check in process was disorganised. Having been told the morning of check-in that we would be meet at the property this was then changed a few hours later. Due to Covid we had to do a contactless check-in (this sudden change blamed on Covid made no sense to us). We then had to go to a taxi office over a mile away to pick the key up. The man did not know how to activate the key and had to call the management company to find out. The place does not look like the pictures and comes across as though it has been gradually run into the ground as an Airbnb, where it once may have been deemed ‘nice’. The instruction manual was eventually found hiding in the corner of a cupboard in the kitchen.
The kitchen was left wanting. The basics which were supposed to be provided were not- oil, salt and pepper and no dishwashing tablets or dishwashing liquid. On request for these items I was informed that I should purchase them myself and then would be reimbursed. Not sure what our £90 cleaning fee goes towards as the plates in the cupboard were dirty. The pots and pans are very scratched and used to the point they are a heath hazard and another example of this is the vegetable peeler was very rusty. There are many missing items that one would expect in a basic kitchen. The fridge was set on such a low temperature that it froze our food on our first night. All this shows the property is poorly cared for and little consideration is made for it being a comfortable, functional or presentable rental.
The owners’ effects were in all clothes cupboards so we could not hang more than a few items of clothing, not a place you want to stay for a long period despite it being advertised as such.
Good points – comfy bed and good view.