We've visited London for over 20 years now and it is safe to say that we've never met a host like Ron, he was lightning quick to respond to each query or request and helped us through everything we needed as if he were family. His hospitality, warmth and passion to enhance guests' overall experience is second to none. It would be hard to stay elsewhere during our next trip. The place is outstanding and has everything you need, but above all it shines due to Ron and the kind of person he is. He was always available and made sure we got everything we needed. He's the most responsible person we know, however what stands out is, he even goes above and beyond when he doesn't need to, he helps with absolutely everything and is a gem!