Tema was a wonderful host. She was quick to respond to messages and was present at check-in. She was thorough in her check-in so you had everything you needed to come and go as you pleased. Tema stays in her own room and there is a common bathroom and kitchen area. The bedroom was comfortable and there was a window with a wonderful breeze. Tema had a bit of trouble with hot water for a day while maintenance needed to come and fix, but she was so apologetic about it and offered the use of her gym shower if need be. Sometimes apartments just have issues out of our control! Overall, it was a very pleasant stay and I loved visiting London!