The apartment looked exactly like what was shown in the photos. Very comfy and love the neighbourhood as it was convenient and safe. Outside the apartment are convenience stores, supermarkets, restaurants (McD and KFC are there too!), etc. Also loved the fact that it was just walking distance to the tube station (Fulham Broadway) - a nice 5-minute walk. The Chelsea football club was also walking distance. Wayne also made the effort to make us feel at home and was very prompt in his response whenever I had any questions. Would definitely stay here again the next time I am in London.