The apartment has potential but had numerous issues and the customer service provided by City Relay was very poor. The apartment was not ready for check in until 9pm at night leaving us hanging around for hours the evening we arrived. On arrival the apartment had not been cleaned properly and there was dust, rubbish and food left on the living room floor. The terrace was left in a filthy state with used dishes, rubbish and cigarette butts left lying around. Only one of the two showers had hot water. We were only supplied with one key which meant my husband and I could not come and go separately. There were no working locks on the terrace doors, which was a safety issue for our 2 year old. City Relay were notified of these issues several times during our 19 day stay but never resolved them. Overall we had a really bad experience and found the apartment to be overpriced given all of the issues we encountered. We would not recommend booking with City Relay.