Stefan was very kind and attentive. He communicated swiftly and he was friendly - I was allowed to check in earlier. The place was great - spacious, well equipped and in a great location (5 mins walk to St Margarets, 20 min walk to Richmond station). The bed was comfortable and huge, the wifi was fast which great for work. The only issue I had was with the cleanliness - there was some dust on the surfaces and in the bathroom and there was water in the kettle. It was also quite noisy as the studio is next to a busy road but I’m a heavy sleeper so I didn’t mind. Would definitely stay again :)