Billie’s place is well-appointed and in the perfect location, centrally located to just about everything in London! It was very comfortable, filled with lots of convenient amenities such as plenty of towels, a hair dryer, toiletries, etc. We had a couple questions along the way and Billie was very prompt in answering them. Keys have to be picked up at the management office about a 15 min walk away from the flat. It’s not a big deal, but just something to prepare for, especially if you have quite a bit of luggage. I would highly recommend Billie’s flat to anyone who is looking to stay in central London and experience the beauty of this magical city.