During booking Lucy's communication was great, she was quick with her replies and answered any questions I had.
The flat was in a great location, very close to Twickenham Station, and a short walk to the local bars and also Twickenham Rugby ground.
Her partner welcomed me with a beer when I arrived, which was great as it was such a warm day. Lucy provided me with a guest residential car parking ticket which was really handy, as the parking in Twickenham can be tricky.
The flat was very clean throughout, especially the room I stayed in and the bathroom. The bathroom included a nice shower which was easy to use.
In the morning Lucy left instructions for some breakfast items that were available which were welcome.
A great stay in all, and at a very reasonable price for the location.