Monica's is very hospitable and willing to help. She picked me up in the station on the 1st day upon my arrival so that I won't get lost. She also kindly gave me great suggestions for visiting London. On the last day, I need to take the night bus and she let me stay late. Although I can't speak English very well, Monica still patiently communicate with me which made me feel very warm. I really enjoyed the time with her. The house itself is beautiful and the room is cozy & clean. It's definitely a great choice if you are going to London.