I was only there to sleep and shower and spend the rest of my day during London. If you are looking to do the same this is the place for you. Their instructions are clean-cut and clear, and it was exactly what worked for me. I just knocked and they opened and invited me in, gave me a quick tour of the bedroom, and the bathroom/toilet left a towel on the bed, provided a key to come and go and offered water and a glass. Exactly what I was looking for. Hugo was kind to check in on me on the 2nd day was polite and friendly. This is my first time in an AirBnB private room, and above my expectations. 5 stars from me.