The management company that was supposed to manage the apartment failed in their responsibility. Less than 12 hours after checking in the electricity went off in the apartment completely. We contacted them and after a few back and forths they said a handyman would come. Nothing.
When I re-contacted them, they asked me to check the electricity meter and when it was clear that it was negative, they asked if we would just 'top it off'. They didn't tell me how to do that or offer to do it themselves. So we had to figure it out, find a post office to purchase more electricity for our key. The post office was over a mile away. They were going to close for the day. We stood in line (but they only take cash) so had to find a bank and then go stand in line again.
All of this without our phones charged. We had no internet in the apartment.
It was a huge pain and the company offered us no remediation...beyond paying us back for the electricity they forced us to buy.
The apartment owner needs to know that the management company failed. I spent a day without electricity (no internet. dead phones. etc). And wasted lots of hours trying to get this solved. I'm still waiting for some form of compensation.
I would absolutely not stay here again or at any other apartment being managed by this company.