Anna and Nicky were super nice, responsive and very helpful. Nothing was too much of an ask. Besides the local tips they provided which was very helpful, they helped us arrange resident parking permits for our rental car, got us umbrellas when it rained, got us a blender to prepare food for our baby etc.
The flat looked exactly like the pictures and we very much enjoyed our stay. We highly recommend staying here if you are looking for an AirBnB in London.