We did not meet the host personally, however, all the instructions were provided and we had no problem finding the place and the key. They left a nice welcome box for us with all necessary information on the flat and the neibourhood, bathroom amenities, a chocolate gift and a generous offer to feel free to eat anything from the fridge. The area is safe and quiet, at the same time very central. The nearest tube station (Lambeth North) was unfortunately temporarily closed, but the bus connections were very convenient for us. Overall, the flat is very nice and cozy and the hosts make you feel super welcome.