My flight landed at almost 8pm in Gatwick, after getting through customs and the commute in.. I arrived at 11pm. The directions was so easy to understand. But being a solo female traveler in a unfamiliar place, I was told it would be a 10 min walk from the bus stop it's actually 20 mins.. and it made me uneasy walking alone on the really dark streets with my rolling bag against the gravel making it known I'm outside and strolling. I really appreciate Freddy for staying up and greeting me and showing me the thoughtful amenities in the room. I like that I didn't have to walk through the house with my bags just to get to the room, it was right at the door!