Mike was very responsive to my many questions before arriving in London. On arrival the maid was there to pass over the keys and help with instructions. The flat was as advertised, very roomy and with two baths (with showers) and bedrooms, it easily accommodated the three of us. The flat location was handy to two tube stops, Hammersmith and Gold Hawk. Handy tube stops were a must for us as almost 100% of the travel around town was by Tube with few Uber rides thrown in. Mike was always accessible by phone or text. I would definitely stay at this flat again.