I stayed here for almost two weeks with my 8-yr-old son and it was the perfect spot from which to explore London. It's well situated between multiple Underground lines, quiet in the evenings/at night despite being very central, and walking distance to lots of shops, restaurants, and playgrounds. Communication with Ery was reliable and clear and there were no issues with check-in/check-out. We were able to leave our bags with the housekeeper a couple hours before check-in, which allowed us to go eat and play at the playground without being encumbered by luggage - a relief after a long day of travel! All in all, a lovely place to call home while in London.