First and foremost, the location was perfect for us. However, we struggled with only one set of keys.
We were unaware of needing to request the parking spot and it was unavailable during our stay.
The tile floors were cracked badly and a true safety hazard. I was told that they would be replaced after our visit.
The bed did dip and was very uncomfortable.
Yet, even with all of this said, we enjoyed our stay. What is not to love about London!