Ian's place was a bit confusing. They did leave detailed instructions on how to get the keys from a lock box which was located down the street from the apartment. This was the only place of 6 that we stayed at through out our European vacation and the only one where we were not greeted. The apartment is located in a residential area of several apartments where it was a bit difficult to find transportation. To reach apartment you have to go through 2 fire safe door that were not communicated to us so we went in circles for about 15 minutes. I did not see any restaurants or shops walking distance from the apartment. Cleanliness could have been better. I believe they must have a dog or cat because there were several hairs that stuck to our socks and feet. We requested stay for 4 people and only had towel service for 2 with lack of sheets and pillows for the other 2 guests. I would not stay here again. Communication prior to stay could have also been better.