We were not happy at all in Maria´s place.
First, the place was not really clean, specially the bathroom was not clean at all. Also the kitchen was not clean and the kitchen bins had rubbish.
Second, the bed is very bad and very thin, we can feel the bed bug, and the first night we couldn’t sleep at all and the following days we had to sleep in the floor. We tried to cancel the place but of course the cancelation policy was very strict and does’t refunded any money at all. It was a very bad situation because I went for work in London, and I was very tired and with back pain.
The worst thing was that Maria leave in charge a friend because she was out of London. The friend was really nice and helpful all the time. But we tried to contact Maria to talk about the situation and ask about what was the cancel policy and she answered us when we left the house, honestly this was really bad and the answer was literally:
“ As I am out of the country & it’s hard for me to know what is happening. If I am outside in here I don’t have any internet connection. So please stay in touch with my friend. I will ask him to contact you too. ”
Why you become a host in airb&b if you can’t manage it?
It is my question, and my first bad experience in airb&b after lots of great experiences in many different countries with many different people.