The overall experience was very disappointing, for a number of reasons.

The host knew when we were supposed to land and the assumed time it would take us to get to the flat. Even though, she welcomed us with a rope, showed us the small flat and its facilities for, literally, seconds. She also said that the toilet has a flod.

The flat is small, there wasn't suger or salt in the kitchen. We did not know how to operate the washing machine and there was no space to hang or dry the clothes even if we did use in. The walls are very thin, there is no lock to our room door, so we had to whisper the whole week. Next to the bathtub the host left her razor blade (yuck).

On the first morning, there was a note waiting for us. The host asked us to "stop banging doors!", and said she couldn't sleep because of us. We are two quiete and polite individuals that don't bang doors.

The second note, a couple of days later, said we flod the toilet and we are not considering her, it was cynical and unpleasant. After we told her that we are offended, she apologizes. By note - of course.

The Flat was more then an hour away from the center of London, not 40min as written!! Eventually the money we saved on a cheap flat, we spent on transportation and time.