Overall, we had a decent experience, though there were some things that needed improvement. Unfortunately, a few days prior to our arrival we were notified that the apartment (with a patio) that we booked was unavailable. The host gave us another apartment and offered a small discount for the inconvenience. While this was nice, we booked the initial apartment specifically for the patio so we were very disappointed. If you have mobility limitations, it's important to note that there was no access to a lift/elevator. We recommended the host provide more towels (each guest was alloted one towel and one wash cloth and one of ours was dirty/stained) and toilet paper. The host was responsive and polite in communications; building was in a nice quiet area; check in and check out process was smooth; and an iron and hair dryer were provided.