Max & Billie did not provide clean bed linen. There were hairs strewn across the sheets. Even the housekeeper admitted that the sheets needed to be changed. When alerted to this situation, it was not immediately remedied. (I had to flag down the housekeeper after spending a night sleeping on faux hardwood floors as I didn't wish to sleep on dirty linen.) Instead, Max & Billie insisted the apartment had been "cleaned and checked" before my arrival. But this was clearly not true, unless bed linen strewn with hairs counts as clean...