This is a well-located apartment that is immaculate and spacious by London standards. Our daughter who lives in London was quite jealous! It has everything that's needed for a temporary home. The hosts respond promptly with a message to any problem or need. We appreciated that. Another lovely touch is having fresh food in the refrigerator for our first morning. Though no one available on the premises to help with emergencies, many travelers may find the rapid responses by messaging more than adequate.