Charlie made us feel truly welcome with milk and tea and a brilliant, concise and personalised listing of how everything worked and where everything was. The apartment itself is stunning. Beautifully decorated and clearly loved. It is easily found and in a gorgeous old building. The private gardens are wonderfully calm and well-kept and it's just a stone's throw from the Tube and loads of bus routes. Charlie was extremely flexible with arrival and departure times which is always a relief. My only regret is that Whisper the cat didn't pop in for a visit! Thank you Charlie for sharing. Emeline & Adrian