The host was responsive and fixed several issues. However, they could only do so much. The place was crowded, and the furniture was barely functional.
The WiFi was spotty and slow, even if it was a bit better after the host tried to fix it.
The area is very run down and dirty. It is an industrial section of the area, quite desolate. The location has surprisingly bad connections for being London. It is close to a high-security prison.
It is only the responsiveness of the host that made me give this two stars instead of one.