Alison & Squat made my first stay at London (my first solo trip outside India) memorable. The day I arrived, me being me had overpacked and, they helped me get my luggage to the room (Who does that other than family). Alison had switched on the electric blanket before hand so I had a comfortable sleeping experience however, the room has glass windows which makes it quite cold overall. Told Alison the next day and, she bought a new portable heater for me. Such a nice and friendly gesture; also had chance to chat with them on couple of days (again I made a extremely busy itinerary so didn’t have much free time) and the conversations were so friendly, informative & free flowing. And yes I caught cold (prone to catching cold) as expected & they made me tea with ginger & lemon (super caring I must say) and Alison even suggested I can stay back in her room (She left for India the day I left for Edinburgh) if I am not feeling well. Also, left my extra luggage with them to be picked up later.