Olga was very welcoming and helpful in getting us into the flat. The flat, as advertised, is airy and spacious with a large king size bed (important to us!). I liked the one reviewer that said the place was on the "bleeding edge" of gentrification - very true. It's a mixed neighborhood with work-a-day shops, nothing fancy. However, we always felt safe, even at night, and it was close to bus and tube. Kitchen could be a little more "Americanized" with microwave and true coffee maker. Bath could use larger mirror. We were 20 minutes walk from our friends so the location worked well for us. Wi-fi very reliable. Classic London flat, fun experience for us, nice and clean and warm.