The apartment is immaculate. We spent there 12 days and had no problems with anything. Although we didn't meet Zara herself, her mother was waiting for us and explained us everything. Zara also left us several useful tips about the area. The location is very good, quiet and well connected to the city center (Clapham Junction station (both train and overground metro) is 10-15 min walking along a lovely street, from where you can get to London Victoria in 10 minutes). Clapham Junction train station is also very useful when travelling to the south of London (Gatwick airport, Hampton Court, Brighton). 3 min walking to the bus stop (bus 170 will take you to Victoria in 20 minutes via Chelsea). 2 min to the embankment, it was nice to walk along the river to the huge and beautiful Battersea park. There's a number of pubs, restaurants and local supermarkets in the area, and on the other side of Clapham Junction station there are more supermarkets, shops, restaurants, etc. I highly recommend this apartment.