Aggressive and VERY rude host - Oakki. My reservation was officially booked and confirmed for a check in for 8am-10am. Richard/Oakki did not stick to this, or give me and explanation in my communication as to why it was being pushed to approx noon. I was only allowed to drop my luggage off at 8am, and only when I arrived, Oakki informed me they had guests in and would contact me when the room was ready. Oakki said it would maybe be before or after noon as the guest check out was flexible. I told Oakki I had not slept for over 24hrs, as I'd checked out of my vacation stay the day before at 10am. And had been in transit, plus had been at the airport for 7 hrs prior to arriving to their house. Hence the reason I had chosen this check in time. Shockingly Oakki did not even pretend to care, or even apologise for the inconvenience for not sticking to my check in window. But clearly was more concerned about the guests that were already in the room. My phone was also super low on battery, reading 1%. I showed Oakki this, when Oakki informed me I would be contacted when the room was available. I repeated I was low on battery and was afraid it would run out. Oakki didn't even offer to plug it in to charge for a while. But simply repeated I would be informed when the room would be available and that I could charge it somewhere else, cafe or a pub further down the road. I found the pub, which thankfully was open for breakfast and they let me charge my phone. I called airbnb, told them what was happening. They confirmed the host was in breach as my checkin time was confirmed between 8am-10am. That becasue of this, they were not supposed to be dictating my check in time in this way. They could also see, there was no apology or explanation being offered by the host as to why this was the case. I decided I wanted to cancel due to the lack of consideration and transparency. So they cancelled on my request and eventually found me a room somewhere else. However, when I went to collect my luggage from Oakki and Airbnb contacted them and cancelled. This is when Oakki became aggressive towards me. As I was pulling my suitcase down the street, messaging Airbnb. Oakki began shouting, I turned and Oakki was standing at the gate pointing at the latch. Oakki was shouting and calling me rude for not closing the gate. I apologised and went to the gate to close the latch, Oakki stood there tapping on the latch and said 'look at my gate, look at my gate'. 'You're so rude and even more rude for complaining to Airbnb. I know you're tired, but how dare you complain to Airbnb'. It was really strange and unnerving to see a host acting like this. My holiday had been paid for by Airbnb and I was travelling for a travel blog and had a great time. Then to come back to London after such an exhaustive 6 days. Expecting a great stay for one night, with hosts that had good reviews. Only to experience this, was appalling. Thankfully Airbnb acted quickly and saved the day :)