Anna was very responsive to requests and met us early to check in. It is about a 30 minute trip to the major attractions. The Tube stop is very close. It is a good place to stay with the basics. It got extremely hot at night as it is up on the third floor. The thermostat read 31 degrees Celsius (89 Fahrenheit) our last night there. She did buy some fans to try to help cool the place down. We stayed 4 days. The beds themselves were comfortable and it was nice being able to run a load of laundry. Appreciate Anna's efforts to make our stay a good one.