Tina and Rio checked us in. The process was quick and professional.
They are friendly and accommodating.
The location near Covent Garden is fantastic. Its a few minutes to the Underground, and close to public buses and even the Hop-On-Hop-Off and many theaters nearby if you like that. Takes around 10-15 mins to walk to SOHO, Chinatown to the west and 8-10 min bus ride to St Paul's Cathedral to the east. A good sized Tesco is 5-8 mins away for everything you'll need. And it's a nice walk through Covent Garden to get there. The place is on a quite street.
The facade of the place is unassuming, but the apartment inside is very nice.
There's a small lift that fits 4 people. The 3 double beds and a double sofa bed are comfortable. There are 3 large screen TVs and a well equipped kitchen. The place is clean and well kept. Enough toiletries and clean towels.