The good:
The location is amazing. Close to Westbourne Grove, Hyde Park, Portobello, etc.
The living space is quite good
Decorations are attractive
Natural light is food for a lower level
Check in is smooth
The bad:
The bathroom. Sink was clogged, shower door broken and water leaked everywhere, no hooks for towels, no toilet paper holder
Floors were dirty and need a good mop
Smelled of cigarette smoke
Entrance foyer is very cramped
Kitchen needs more equipment including knives and cleaning supplies
Couch was dirty
For the price paid, I expect better and certainly expect a high level of cleanliness