Susan was truly a great host! At last minute I had to extend my stay in London for a couple of days and Susan proved to be very accommodating and tried her best to make sure both my check in and my stay went as smoothly as possible. She stayed in constant communication with me and was more than happy to help with any problems I had. As for the room (room with the en-suite) it was nice and clean and pretty much what you would expect from an Airbnb (it also had one of the comfiest beds ever!). Would definitely recommend Susan and her Airbnb to anyone who is looking to stay in London for a short while.