It was really easy to access the flat and we were met by Jo's dad who was very nice to use even though we were horribly late due to bank holiday traffic. The flat is lovely and clean and just like the photos. It's in a great location for Kew Gardens which was where we were going - 1 tube stop or a 10 minute cab ride. Gunnersby Station is less than 5 minutes walk from the flat. Chiswick High St is less than 15 minutes walk from the flat where you can find a lot of restaurants and a sort of going out area. The parking for the flat is right outside the building and very convenient for us as we were driving. My sister-in-law slept on the sofa and it was comfy and sheets and towels provided. The wi-fi and television work perfectly. The area is quiet despite being quite built up. All in all a very nice place to stay and we would stay again - great location and the flat is perfect and just like the pictures.