the room was perfect for the both my mother and I. Alessandro was really accommodating and welcoming, providing us with some food and drink and even a bottle of red wine upon our check in. He also got us a fan as we got caught in the huge heat wave around london which helped to cool the room down tremendously. even after check out, we were still able to place our luggages in an unused room so that we were able to go out and shop/sightsee before our flight. The bathroom is cleaned everyday which in my opinion is a huge thumbs up especially since we were not staying in a hotel.