Lisa was a wonderful host. The apartment is conveniently located near Kings Cross, although we found that we actually preferred the walk from Russell Square as it felt safer ( there is a beautiful park and wonderful places to eat in that direction). As with all things in Europe, there is a lot of stairs. The apartment itself is 3 levels which was no biggie except when we were trying to get luggage in and out for 5 people. Lisa was kind enough to let us drop our bags in before check in so that we could enjoy our morning. The beds were quite comfortable and each room was spacious. Lisa communication was fantastic and she answered all my questions quite quickly, even checking in during out stay to make sure all was well. We would definitely recommend a stay here.