I absolutely love this place . I’m from America and it was my 1st time in the UK and this was one of the best places I’ve ever stayed . The downstairs concierge was so helpful,polite and patient with me . Next time I come to the UK I will definitely consider staying here again . Highly recommend this place if you want some peace , thick walls and want to be conveniently located . The only thing I would change is the TV because it wasn’t a smart TV . Overall I recommend this place .