This sweet little apartment is in an amazing location-- it could not be more convenient to the Underground (and several convenient bus lines). Communications with Carmen were easy and accurate, and we really felt hosted by individuals, rather than someone working for someone managing a million vacation rentals. The host was very flexible with our early arrival time from the US (I know that is not always possible, but it worked out and was SO NICE to be able to check right in after a 7am arrival at Heathrow.) The kitchen was stocked with some basic spices and cooking supplies and plenty of tea and easy ways to make coffee, plus toiletries. It's near several great grocery stores and plenty of restaurants, and very easy to walk to several neighborhoods and parks. It was super clean and lots of closet space to easily unpack into and having a washing machine is very helpful. I know the couch is a sofabed but I do think it would be awfully cramped for any more people than two (who share a bed) but for us, it worked well. Also, due to its ground floor location, you can't really leave the windows open, so it can get a bit stuffy, but windows in the bedroom open into a private courtyard so for sleeping it was pleasant and fine. The hosts were out of town when we arrived but went out of their way to stop by and say hello right before we left. I would definitely stay here again!