LOCATION
Great location near Clapham Junction station and many shops and small restaurants.
The flat is located on a fifth floor of an old house conversion, so expect a steep and narrow staircase to get there with your luggage.
Quiet street, good natural light coming in.
FLAT AND AMENITIES
We were 4 people, 2 adults and 2 teenagers. In the flat they have a double bed and a sofa bed.
The flat is small so it’s only suitable for 4 if you’re using it only for sleep as it’s also difficult to move around if you have luggage.
Only 4 small towels are provided (1 per person) and ours was a 7 nights stay.
Only two washing tabs were provided so be ready to to buy more.
CLEANLINESS
First, the house where the flat is located was extremely dirty. When we arrived, broken glass was everywhere in the patio outside the entrance.
The lobby space looked like had not been cleaned for a long time and mail and flyers were covering the entire in floor, giving it the look of an abandoned house.
The staircase to get to the flat was also dirty all the way up to the flat.
I’m not sure who owns the building and is responsible of the igiene in the common areas, yet we were extremely underwhelmed by how the building is maintained.
When looking for the ironing board, we found it under the bed, covered in a thick layer of dust.
The sheets on the sofa bed didn’t look crisp.
CONCLUSIONS
We chose this flat for its location, but given the size of it and the quality of the service received, we think a serviced hotel room would have been a better option for our needs.
The cancellation policy over covid was not flexible as 50% plus service fee was going to be taken if we had to cancel for any reason within a week from arrival.
Additionally, after a 7 nights stay and a £1182 bill we were asked £25 if we wanted to extend our checkout time from 10am to 12pm.
I was now looking at the confirmation email it said that late checkout was actually £20 and not the £25 we were asked. In fairness, we didn’t request it with the 36 hours notice they expect, but again, it seemed an expensive service for a place with the above standards.
In our opinion, good place for 2 people and a short stay.