The room is ok, clean and pretty big, in an old building. Unfortunately the windows don't have enough covering curtains and in the morning the light in the room is very disturbing! The bed is very comfortable and the toilets are clean. The plugs and the wifi don't work really well. The breakfast is small but enough ( coffe, tea, milk, cereals, bread, butter and jam).
The location is really far away from London Central, close to a train station but still very far!!
We haven't meet Gerry but the staff it's been very friendly and helpful.