The room and bathroom were neat & clean. Rosie is extremely helpful and provides good information. She sends you a word document with all the important information about your stay. Although not in city center, the location is convenient to bus stops and Rosie provides information on the bus numbers to get you to the city centre. The neighborhood also has some nice pubs and it is a short walk into Chelsea. The park right next to the apartment is amazing, it has many activities and perfect to stroll along the Thames. Rosie went above and beyond by having breakfast available to me even when I was running out the door to go on a tour. She also was very kind to arrange for transportation and help me book a train ticket to my next destination. Rosie will assist you when asked or just let you do your own thing. Very budget friendly and a very helpful host. I had a wonderful experience.