My husband and I stayed at 55a Vauxhall Grove for one month Feb to March 2020. The basement apartment is fairly spacious for a one bedroom in central London but we had to deal with the following issues during our stay.
The cooker hood does not work, which is essential when cooking in an open plan space joined to the living room area.
The freezer is seriously in need of defrosting, almost impossible to open the freezer drawers, and is unhygienic, to not have been defrosted for such a long time.
The sofa (which is also a sofa bed) is very uncomfortable when being used as a sofa.
There was a wardrobe and hanging rail, but no hangers at all were present, in the apartment on arrival, these were subsequently provided after they were requested.
Please note that although the listing states host will personally meet you, this was not our reality, we were directed to a key lock box. There was no guest manual for the apartment provided.
In my opinion much of the secondhand, retro furniture is not suitable for a Airbnb rental, with too much personal amateur artwork taking up space a guest may require.
Hosts appeared to only be responsive during our stay, on their own terms.
We understand this property is managed by LetClub and having looked at their website, they certainly do not adhere to their stated policies i.e. “MEET & GREET, the human touch is key to us. We give our guests a personal welcome and explain to them all about your home.”
As a Landlord and Airbnb host myself I would not be happy for them to manage my property.