Great overall experience! We have stayed in a lot of Airbnb places across Europe and this one is one of my favorites! It’s very cozy! Location is perfect! You have easy access to buses and train station if you want to head into London, or you can have a leisurely stroll, 30 minutes, into the cute town of Richmond, which is on the River Thames! As an added bonus, Jules and Song have all basic needs ready for your arrival such as; eggs, milk, fruit, cereals, bread, butter, jam, cookies, coffee, tea, champagne and juice! Just to name a few! Jules also took the time to print out a bud schedule with maps! Response time with any questions or needs is immediate. Would definitely come back next time we are in town!