The location was fantastic and the apartment was neat and clean. We had a warm welcome and Dirk was very quick to respond and we would have given it a higher grade than 3 if were not for that it was unbearably hot and stuffy. This is an extremely hot summer and there was only air-con in one of the rooms. None of the windows could open and this made the place feel more like a sauna. We did write to Dirk that we were suffering from the heat but nothing could be done. If the windows just had been able to open to get some fresh air in, it would have made a huge difference. We were traveling with my elderly parents and they did take some strain. We were also told that we most likely could keep the flat until 3 pm on departure day. We did not hear anything and then at 10.50 on the same day of departure the cleaning lady showed up and there was no heads up on this.