Flavio communicated well and the apartment was clean. However, he said some items would be missing that were on the listing but would try to make them available, soap specifically. This wasn’t the end of the world but was annoying when we arrived we had to go shopping.
The main issue was the door handles had been removed from the second bedroom, I was staying with a work colleague which made our stay slightly awkward.
I let Flavio know straight away and sent photos via message.
Although Flavio seemed to try to resolve this but it wasn’t fixed during our stay.
Flavio continued to communicate well which was appreciated.
After check out communication slowed, a refund of the cleaning fees was offered but a week later we are still waiting despite chasing.
The apartment is well located for what we needed, priced well for 2 bedrooms and clean but not as described, tired looking vs the photos and no door handles was poor as was having to shop for listed items which was inconvenient.