Upon arrival, Helen greeted us with a smile and brief tour of our accommodations; even offered us with tea and coffee as we got settled. She ensured we had priority usage of the restroom and provided additional towels for our use. The flat was quiet and well kept, and bed comfortable for a good nights rest after a long day of adventuring. We will definitely reconnect with Helen for our next adventure, as the location was absolutely superb for access to the tube into Central and surrounding areas.