Check in was easy. Room was well-equipped. The location is good as it isn’t too far from the center of Kingston. It is approximately a 15 minute walk. The neighborhood is nice and peaceful. Communication was okay overall. The atmosphere was calm.
However I must admit that I was really unhappy when I saw that the lock of my room door was broken meaning I couldn’t close the door. Therefore that made me feel really uncomfortable. Safety should be essential. Moreover I noticed a really strong smell of cigarette as soon as I had entered the house which was really disturbing (even though smoking isn’t allowed). I would also add that the pictures that are being advertised unfortunately do not correspond by any means to the reality of the room where I stayed for a few days. Apart from the furniture which is indeed recognizable, my room didn’t have French windows leading to the garden as it shows on the pictures. I could in fact only see the street from my window. So I believe it’s a completely different room which is a shame as I had imagined my room to look exactly like the pictures. The same thing applies for the bathroom which looked completely different from the pics online. I also couldn’t open the room windows after a few attempts which didn’t allow me to get some fresh air. Regarding the cleanness of the house overall, I saw a cleaning lady once during my stay which was reassuring, however there was still this huge spider web in the bathroom.
I am hoping that the things I have mentioned supra will be fixed in order to offer a better experience for the future guests, answer their expectations and offer a good price-quality ratio most importantly.