I stayed in this apt with my family (2 adults+2 kids). The apartment is on the 5th floor with lift. Although there were renovation work in progress inside the building, it looked very nice. The area was quiet and elegant, lot of restaurants and supermarkets close to the site. South Kensington tube station is 5 minutes walking and there are also many bus stops around.
The apartment was clean, comfortable and full of light. It was exactly like in the pictures (the kitchen even better/bigger). The kitchen was fully equipped (toaster, microwave, water boiler, etc). We cooked almost all of our meals and I really had everything I needed... but a dishwasher that could be a plus. The bathroom was quite big and bright thanks to a big widow; the washing machine perfectly working!
The bedroom was very nice, with a large wardrobe to store all our staff. The bed and the sofa bed had good quality mattresses; the sofa bed was just a little bit tiny for two 8 years old kids (boy and girl); may be two girls would have had a better time sharing the same bed.
We had not the chance to meet Francesco but to talk with him for any matter was easy and he’s a very kind person.
We really enjoyed our staying and I would definitely recommend this apartment!!!