Ben helped us feel very welcome excellent communication. Allowed us to stay a little later so we would have a place to leave our luggage before our flight.

Location was awesome. We wanted something close to the Thames and this was literally a 2 minute walk from the front door of the apartment. Great walking/jogging area along the Thames. We were able to walk to the Theater district to see "Lion King", great shopping over there too in that area, I think its called Covent Garden (about a 15-20 minute walk across the Waterloo Bridge.

Easy access to the Underground system also. Grocery store and several restaurants and cafes within walking distance. Didn't visit the Pub scene so don't know about that.

The flat is basic and met our needs just fine. 2 bedrooms, 2 bathrooms fit the four of us very comfortably. Kitchen is well equipped. Washing machine came in handy. The listing title calls this a duplex, in the U.S. a duplex means something different to me, not sure if duplex here refers to two levels, but this is a flat/apartment two stories(levels) in an apartment building with about 15 - 20 other apartments. We never heard neighbors and the place was nice and quiet.