A spacious flat with lots of natural light and good amenities to have a pleasant stay. Communication with this host was good before stay and we were greeted by a lovely, friendly lady for check-in.
The flat is in a great location with with Sainsbury's underneath. Cupboards had some useful leftovers such as oils and condiments which helped with cooking. The space is comfortable with lots of linens and bath towels.
There wasn't much in the way of a welcome pack or information about the flat compared to some Airbnbs I have stayed in.
Sadly, where we were let down was with lack of assistance and communication with this host. We had an issue with the smoke alarm loudly beeping on our second day and through the night making it very difficult to sleep. Despite DMing the host and leaving phone calls we were not offered any assistance other than the suggestion to take the battery out of a live-wired alarm with a knife. This fell short of 24/7 support promised in the listing.
A partial refund was offered in acknowledgement of this, but again this had to be resolved through Airbnb as the host was slow to respond.
A nice flat and perfect for a quiet couple of days, but if anything goes wrong you're on your own! In future I will be sure to only book Airbnbs owned by the host rather than acting as third-party for a more personal touch.