Heather and Tim went above and beyond to make our daughter, Emily, feel at home and welcomed. It was like an oasis in the middle of the city! Set in a fantastic location within easy walking distance of her dance training centre, Emily felt safe and comfortable there. As Emily's parents in home in Canada, we felt relieved and confident knowing Emily was so well taken care of. Our communication with Heather and Tim was great, and Emily went there knowing exactly what to expect. She raved about her stay there when she returned home. We are so grateful to Tim and Heather for all they did to give Emily a great experience while in London!