The check out instructions should be clearly given not just in the email, in my past experience with the Airbnb hosts around the world, all the hosts gave us clear instructions of checking out instructions, unfortunately in this case, this property did not, the cleaning lady only gave us the key but she did not tell us personally how to check out properly. Therefore we left the keys on the table instead of leaving in the lock box, thus incurred a 50 pound penalty.
Otherwise it would have been a pleasant stay, but now i would not recommend to my followers because I am pissed off