Scam, the flat we had was not the one booked.
On the first day, we had no heater and no warm water. We had to take shower on cold water.
The second day was even worst. When we came back to the flat, we had no electricity at all.
Kyle was not responding, never told me the reason why the flat was not the same, told me it was an upgrade.
I slept on plank of wood with fake leather. My back still hurt.
Run away