George was great, helping us upstairs with our luggage, as well as advice on local supermarkets / coffee locations / restaurants! The apartment was easy to find and we were happy with the location - it was a only short walk from a number of train stations and bus stops (including Oxford Circus station)… so it was very easy to get around, even with kids. The only thing I would suggest is updating the sheets, towels and pillows, and that would have been the cherry on top. Would happily stay there again!