Felicity's flat was roomy and just like shown on the site. The only surprise was the comfortable size of the separate rooms - living room, bedroom and kitchen. Bed was king size.
Elevator was available when you have luggage. Nice, quiet and safe neighborhood with grocery and eating places close by. Location is outside the center of London, but the tube station is less than 10 minutes walk. Communication with Felicity was easy and prompt. She was helpful with every request we had. Would gladly stay there again.