The flat was just as described. It was clean and very nice. We did not meet Nitesh but did deal with Jana who welcomed us and was great, showed us around and explained what needed to be known. Nitesh was on hand via email easily and was helpful with anything we needed. The flat is well equipped. Heating worked great. Great TV. Great location. Bus stop, supermarket, pub a few minutes away. Not far from anything you might want to do in and around London. Very quiet too with lovely bird sounds at night. Nitesh was very helpful with a late checkout too which was fantastic as our flight out of Heathrow was very late. Would recommend this accommodation in a second. Thanks for a lovely week.