I loved staying at this place. I was working at the National Archives and it was a quick walk to my lodging. It was lovely to have tea and a Maid of Honor tart when I arrived. The tea room is delightfully quaint and seems popular with both tourists and locals. The room itself was very comfortable with a lovely tub and shower, TV, coffee and fridge in the room, and charming antique furniture. The bed is very comfortable. Even though the road is busy, it was very quiet in the room. In the morning I got to have a complimentary English breakfast downstairs and it was delicious. I bought one of the meat pies to take with me for lunch. The place has excellent baked goods and a lovely selection of meat pies, so I was very happy. The wait staff at the restaurant/tea room is really friendly and accommodating. It was also a quick walk to the Kew tube station. Overall, a great place to stay.