What a shame a good property could not be an excellent one except for bad management. This property is managed by Charles Hope Properties, an investment property management agency that promotes transparency and communication but unfortunately offers neither, which is a shame because the property itself is finished to a high standard and is in a good location if you can handle the noise of the city including the constant trains that run nearby and the neighbours. Initially I thought a herd of elephants were living above me until they migrated.
I had no idea that certain things were going to be included until a week into my stay when an unannounced cleaner left certain things such as tea towels, washing laundry powder and dishwasher tablet (yes one), by which time I had bought my own but the dishwasher door did not fully open and I never did work out how the glass top cooker worked due to no information or manuals, even though they have a category for them on their online communication.
I had to ask about the wifi upon my arrival but due to not being able to connect with the extremely crappy BTWiFi Hotspot service on their account I decided to create my own account with BT which was truly a huge mistake as it is an impossible service that even if you do connect will cut out within minutes. This of course also affects the television so I had no promised Netflix or other apps on the relatively cheap smart tv. Another shame to have relatively nice finishings but a cheap tv, which didn’t function as it should anyway. There was a steam iron which worked well but no ironing board and although the washer supposedly dries clothes an airer would be a cheap but very effective inclusion. In fact there is a small room which could easily contain a proper clothes dryer. Other than that the bed and linen were great as was the wardrobe space in the bedroom which was a good size.
There are lots of windows which is great for light but not for sight as everyone walking past can see in unless the blinds are drawn which you need with any summer sun because the place can get quite hot although there is a balcony with two nice rattan chairs and a table which is nice to have but just above the alley entrance for the rear of parade shops around the corner.
Having said all that the area is just a short stroll to the river and it is an enjoyable unique London vibe being around there.
To summarise this could be a great stay if you’re ok with city noises but the management company need to manage, and what they are attempting to operate as a smart property is currently not very smartly run. They haven’t even bothered to respond to my comments to them so I fear the next person will have the wifi problem all over again until it is sorted. So I end with how I began, what a shame! Perhaps Charles Hope is aptly entitled.