The great: The flat was absolutely spotless when we checked in. The place appeared to be recently renovated and had all new, modern fixtures. Also, the built-in USB chargers were a big help! Check-in was a breeze and Heather's instruction guide was very helpful in making sure there were no misunderstandings.
The (maybe) not so great: The bathrooms were absolutely tiny with no vanity space available at all. The sinks are very small and the cabinets over the sinks are fairly low making it very easy to hit your head. The flat felt a bit cramped for our family of 4 and there wasn't much space for us to lay out our luggage.