The flat was okay, but lacked basic things like toilet paper. There’s no hair dryer, even though it’s listed.
Upon our arrival, the key to the front door didn’t work - but Flavio was very easy to get a hold of, and he helped solve the problem within an hour.
We were allowed to check out three hours later than the announced check out time, which helped us immensely to be able to do something on our last day in London without having to lug our luggage around. Good communication and very pleasant host!
Used (wet) cleaning sponges were in the cabinets/drawers, and the cups in the cabinet were dirty.
The sofa bed was horribly lumpy to sleep on.