Joseph and Rachel were both easy to work with and kind enough to deal with our late check-in. The flat was as nice as it seemed online...clean, bright, welcoming. Getting to the bus and then tube worked for us each morning to get to London (about an hour) and back again at night, but we were traveling with teens. I wouldn't try it with little ones. We would stay here again in a heartbeat. On street parking was great for our rented car when we explored outside of London. It was a quick drive up to the Harry Potter studios as well. Thank you for being wonderful hosts.