Yes, Damien awaited our arrival and helped us unpack the car as my husband was unwell (much appreciated) and had left a few arrival goodies for our breakfast etc. The place is described accurately and had all we needed. The 2nd bedroom is on small side but we managed to move cot in there so we could have the kids in one room for the last part of our stay. Was great to have an outdoor area for when the weather was nice, we had a couple of BBQ's and the kids enjoyed the paddling pool!
Its an awesome location, behind south bank, few minutes walk to great restaurants, the London eye, The Tate modern, Big Ben, The Globe, many theatres, and waterloo station with its links to many fantastic attractions. Nearest playgrounds were about 10-15minute walk, but the walk along Thames was always entertaining for the kids.
Damien was always available by text and if out of country his cousin was nearby for any emergencies.