A couple of days before we were supposed to stay, they wrote saying there was a leak in the place so we could either cancel or stay a different rental they had close, and it was an upgrade to 1bdrm to 2. We took it, and it was right off Regent St which was super convenient, if you want to be close to the shopping. I saw other reviews saying they were also moved, so it seems to happen often. Worked out fine for us though.
It was a 4th floor walk up so with kids or older people I wouldn’t recommend it. It’s also noisy being so close to the action so I’d keep that in mind. Also, it was a lot older than our original rental and in many places grimy looking- it definitely could have been cleaned better, and even renovated a bit more.
We had an issue with our door lock and Capital was very quick at responding, and the guy who came was friendly- we appreciated their prompt service.
All in all it did the trick for our 10 day visit but I wouldnt choose there to stay again (not that we initially did!) Not enough essentials (toilet paper, paper towels, soap, had one garbage bag) and it just wasn’t the cleanest and old.