Philip was very communicative and easy going. We only saw him once on our 2nd last day of stay as he was away, but his instructions for check-in was great!
Properly is quite worn and definitely needs refurbishment, but its comfortable nonetheless.
The thing that we thought strange was the layout of the unit. Not sure if other properties in London are of similar layouts.. Your room and toilet bowl (no sink) is right next to the entrance. Kitchen and living room is on the 1st flight of stairs up, and the bathroom (without toilet bowl) is on the 2nd flight of stairs up. Nothing wrong with the layout, its just funny having to keep going up and down the stairs.
The room is big and spacious as seen in the pictures, a very good location; just 4 Underground train stops to Victoria station, and many buses available to the city, bus stops are within a short 5min walk away. We decided to take the buses as our main mode of transport as its much more affordable.
Would recommend to stay here if you're visiting London! :)