Reservation process quick , easy and welcoming , the instructions are straight forward . Shoreditch area is f-a-n-t-a-s-t-i-c , the apartment is perfectly situated and the tube is 7 minutes walking . We had a little issue during the stay , John and his team was responsive and resolve it . One of the bedroom is a bit noisy but there was earplugs just by the bed ..which is ohhh very very comfy .