Good location on a bus route, and easily accessible from Heathrow via South Kensington station on the Piccadilly(airport) line. Unit is in a large complex operated commercially so not much personal attention. No breakfast provisions nor coffee pods for the advertised Nespresso machine! Otherwise very comfortable and well provisioned for our stay. The bedroom is quite small with barely a double bed and no room for suitcases. However, would stay again for the location and accessibility.