Avoid, Avoid, Avoid this host.
The listing is not as advertised!!!
I've had a bad experience recently during my stay in this listing. I've paid too much to have a "Luxury Apt with Parking - 09" for 6 days. I got the Apt but there was no parking for this Apt!!
Simply bay 9 is not exist. Immediately I contacted the host which is a big company to resolve this issue. Unfortunately the issue hasn't been resolved at all and I was left without parking for 6 days in London.
I experienced other smaller issues like:
I could not pullout the sofa bed as its mechanism was a bit confusing and although I told the host yet no one came to help and I slept on the floor.
One morning there was no hot water.
Bad communication as they take long time to respond with empty apologies and no solution.
I made a complaint yet they don't reply.