Gleness is very helpful and understanding. We had some issues with the booking but she was very quick in resolving it. During our stay she would send us short message to see how things were and if we needed anything. The apartment was spotlessly clean and was very comfortable and we felt very homely. There is a Tesco Express and Coop within 3 minutes walk and South Quay station is only 5 minutes away. I would recommend her place and I would return for sure when I visit London again next time!