We never met Funda but her directions were helpful and a building manager was standing out front with the keys when we arrived. He gave us a tour of the flat which was very clean and spacious. The living room is much bigger than what the picture shows. The flat was exactly what we needed for our trip to London. It was close to South Kensington which enabled us to easily get everywhere we needed to go. It's in a great area with a grocery store, boulangerie and restaurants close by.