The place was perfect for a weekend stay in London. It has a great location, which is really central and there's a Bus around the corner which is in service all night. The only thing was the bathrooms were not really clean, but since you share them with others we probably just had bad luck.
The communication was really good, Nana always answered straight away, and was always really nice, we sadly didn't get to meet her in person, but the check in was still smooth and we even were there a little early but that was no problem.
It is a perfect place to stay for a short trip!