Thomas did a good job of providing information for our arrival, as far as finding the apartment and obtaining the keys, etc. However, during our stay, he didn't seem very interested in checking on us to make sure everything was going smoothly. Trust me, we would not have wanted someone "pestering" us all the time, but it would have been nice if he would have checked to see if we needed anything from time to time. Checking on us from time to time would have allowed us to ask some questions or mention a few of the minor problems that we had during our stay at his apartment, but that opportunity wasn't really there. Don't get me wrong, he was a nice enough guy, but not very engaging with us.