Dear Airbnb team!
The experience with Chil's flat was the most awfull we had in the last 15 years.
Firstly, the flat is very noisy, being situated at a crossroads very near Nottinghill Gate. Many bus lines have stations in the immediate vicinity - their (starting and other) noises surround the appartment and are audible very well inside (day and most of night), and on the terrace. In our opinion, the terrace is unusable because of the noise and the bad air, and not situated in a courtyard and has no patio situation, as Airbnb fotos suggest.
Secondly, the appartment's bedroom is very small (2 times 2.3 meters) - the only window in it is closed/barred. Thus, there is not enough air in the room for two persons, and ventilation is impossible (see details below). One side of the bed lengthens the wall, the window and a curtain. That is, the person sleeping wallside has to be habituated to such a position, and is not able to leave the bed without massively disturbing the other.
Thirdly, it is almost impossible to ventilate the rooms. There are four windows. Two (bedroom, bath) are closed/barred, the one in the bathroom having a very noisy ventilator which is about 1 meter from the head end of the bed, and is connected to a light. So it is impossible to let it run during night in order to ventilate the bedroom indirectly. Two windows may be opened but are going into the street where cars and busses pass by without interruption, day and night.
Forthly, the appartment is not clean at all - one may see it everywhere. Moreover and most importantly, on the whole it has a humid atmosphere and smells musty (the mildew is behind the boiler in the kitchen). After we had taken a shower, we used the provided towels - they smelled horribly and never again became dry. We were really in sorrow about the musty air and afraid of our health - we left after one day and two nights (we booked 6 nights) and changed to a nearby hotel.
Fifthly, the appartment is much smaller than the fotos on Airbnb suggest. There is so few space left and no armoire, and thus it was impossible to unpack the luggage.
Sixthly. Airbnb and Chil suggest a personal or private way of travelling. We never saw Chil, the bottle of welcome wine promised in Chil's letter on the table was nowhere etc. - the appartment looked not as if persons other than tourists ever live in it.
In sum: Not cosy, not charming, not clean, no private home, almost the contrary of what is advertised on Airbnb, far too much expensive. For us a fake, almost a fraud. Our fotos are available - they do not correspond well with those on Airbnb. Our fault was probably that we were unable to look behind the fotos and to read between the lines.
With greetings from two quinquagenarians living in Vienna