We had a great three night stay in Joanna’s place in Richmond. Communication was excellent leading up to the stay and when a small hitch occurred on arrival that was quickly sorted out with a phone call. The house was very clean and we had plenty of drawer and wardrobe space for clothes etc. The back garden was full of character, we felt really comfortable unwinding there after a long day of sight-seeing in London. In the interest of fairness, I would like to point out that there is a train track that runs directly behind this property, however the trains run at low speed and we were never unduly disturbed by the noise during our stay. The kitchen had everything you could possibly want for a short stay and the beds were all very comfortable. The property enjoys great public transport links and we were given helpful suggestions about where to park our hire car. Finally, we felt the hots of this property went out of their way to make sure we had an enjoyable stay.