Property was not available for us for the first night. They did supply us with another property but they never gave us the combination to the new property. So we were basically homeless until 2 in the morning The next day they made us move once again back to the original scheduled Propery on Cromwell. The first two day were very stressful on my family. They did give us a two day refund which was generous but not worth the angst and stress. The Cromwell property was very nice.