Vera checked us in smoothly. She lives in the unit across the hall so was available if we needed anything. We never met Zahra but did communicate with her reliably via messages. The location is in the heart of Bethnel Green, close to the tube and busses so that was convenient. Because this is a two story space is shared with a few other guests, its cleanliness suffered a little bit, but not bad enough to recommend against a stay if you're not too fussy.