I've been using Airbnb for about 10 years and received perfect reviews from all my hosts but I never been with a worst host than Pier. He actually uses his cameras at the apartment and building door to watch his guests going in and out all time and for some reason he tells me about it, which was very freaky and suspicious . I have it all in the conversation if anybody needs a proof. I also reported to Airbnb a safety issue because might have cameras inside the apartment as well because himself stated "the technician saw you in the apartment and left" and I asked him "how did he see me if the door is closed and nobody knocked on the door? " he replied" I don't know" I reported this safety issue to Airbnb
My booking was for 8 nights and from the first day I told him the heater is not working properly "it was winter and very cold" he gave me too many instructions to fix it and I followed each one of them with proof but nothing worked. He never sent anyone during my whole stay until my checkout time. He cares less about the guest satisfaction and comfort.
The location was perfect that's the only great thing about the apartment. But I wish nobody else have an experience like mine with a person like Pier which will definitely ruin their trip and keeps them frightened during their stay.