Malika greeted us at the door upon our arrival and showed us to our room. She was very kind and welcoming. The room was exactly what we needed for one night as we were passing through London and needed a place to rest. We went into centre London for the evening and Malika wished us a great time and said she would help us book a cab to the airport for early the next morning. She had great communication with us and was very accommodating during our entire stay. The room was a little smaller than expected and the ceiling height was low. The tube line does not take you to the location you have to take the southeast above ground train but the Lee station is very close to the house.