Debbie was very friendly and above all very flexible with few requests. The apartment is perfectly located near the metro and buses that within 15 minutes you are in the oxford circus. There are a few things to improve like cleanliness in the kitchen, need a microwave because is essential for tourists, the TV is very small(not more than 26 inches) and the toilet takes a lot of time to refill(is critical in the morning). In general we are satisfied.