Alessandro responded v promptly to my queries before I arrived and was v friendly and helpful. The room is just as pictured except there is ample storage space which you cannot really see, with a wardrobe and cupboard and chest of drawers, and also a small desk and chair. I didn’t see a lot of Alessandro when I was there but he was available for any queries, eg he helped me with the washing machine. The house was v quiet and clean, and the area is quiet. It is barely 5 minutes from Canada Water tube, which is v central – it is in Zone 2 and only a few stops from central London. Trains are v frequent – every 2 minutes at peak time. There's also a Sainsbury’s supermarket next to the station and a shopping centre v near it. And the big TV with Netflix and other services was great. All in all, highly recommended.