Max and Billie have been nothing but kind hosts to us. Since check-in was not until 3 PM, they have offered a place to store our luggages prior to check-in so we did not have to carry them around, which we kindly declined, but appreciated. Check-in and check-out was a breeze. The room is located about 5 minutes away from the Central, District, and Circle line. Plenty of restaurants and markets nearby. The room is as exactly described, the only slight downside was the slow internet connection, but it shouldn't be a problem if you spend most of your time exploring London. Billie and Max is also very quick in responding any concerns or problems, which is a HUGE plus! We would definitely stay here again!