Simon was very helpful. He stayed in contact with me prior to the trip to answer any questions I may have had. We thought the flat was going to be a little bigger, but it was the perfect size for my friend and I. The listing was easy to find and exactly as pictured. A bus stop was within walking distance, maybe about 3-5 minutes away, and so was a grocery store. Simon's flat was about a 30-minute train ride to the city.