Our wonderful week in London in early June began with Natalia's warm welcome. We've rented apartments in Europe for more than 15 years and Natalia is the best owner we've ever met. Her apartment is in a great location, fantastically stocked (including a bottle of wine and milk, bread, butter and juice in the frig and an assortment of treats -- fruit, candy and homemade brownies and banana bread). Bath towels were enormous and she had a great supply of toiletries on hand. Natalia gave us fantastic tips for getting around London and restaurant recommendations and stayed in touch with us by WhatsApp to answer a few questions we had. She even ran out and got us a pharmaceutical item we needed. Outstanding service and attention to detail. She is the best.