First time in London with my parents. Dinesh was very responsive before the trip. We were able to get into the flat easily, and he confirmed any questions we had. The location was absolutely amazing. Very central and in beautiful neighborhood. Great pubs and restaurants around the corner. Very high-end. Overall, great experience. Couple of notes: the living room was not as pictured, but we were rarely in the flat. The second bed was smaller than expected, but beds and linens were very comfortable. Bathrooms were nice (as pictured). The apartment was clean when we arrived. The amenities were minimal, but it was a great spot overall for the 3 of us who were trying to pack a lot of activities and dining into a few days.