A lovely well organised and provisioned place with a few small hiccups.
The neighbourhood is not the most assuring with rubbish around the streets and the garbage shed messy and untidy with garbage bags strewn around the front of the shed.
We felt a bit uneasy but were never threatened by the local residents who basically left us alone.
Once inside the building, the dim stairwell was well lit when the lights were turned on. It was clean inside and we trudged up the 4 floors to our unit.
Once inside, it was like entering another domain.
It was bright, neat. The layout of the lounge, kitchen, bedrooms were functional and pleasing. The bathroom, was a dimly lit by an overhead pull on/off switch.
We had five pleasant days and it was easy to use the kitchen to cook meals and the medium large fridge/freezer would meet most family's needs. There were plenty of storage space, but the limited number of crockery (three large and small plates etc, meant it was more suited for a couple than a family.
The main negative would be no proper instructions to get the hot water system going. It took a bit of trial and error. Also the small heater capacity meant you need to plan ahead morning and night.
We had a lot of difficulty communicating with the support staff on the numbers given in the check in email. Their telephone system had poor voice quality and often the background noise made proper communication difficult.
However, Chantelle, the manager rang up and she was very efficient helpful and we could hear each other clearly. She was very approachable and should be the first port of call, rather than the support number given in the email.
Overall, a very good unit in a local suburb with a nearby park for exercises, but not suitable for someone with physical difficulties with heavy luggages