The place is clean and tidy as advertised, and we could find basically everything we needed in the apartment, including kitchen utensils and iron. Mal has been a hospitable host who always responded to our messages in time. We've asked him some questions about the apartment a few times, and he's been extremely helpful. He even offered to help us turn on the heating as the weather got cooler. The location is also perfect, just minutes away from the tube station.