The apartment has everything you would need and is comfortable. Someone is there to let you in and show you around. Also, if you have any problems, Vito or someone is always available to help.
More than anything, it is such a perfect location, close to so many amazing things London has to offer. I loved the neighborhood so much and felt I could stay forever there.
The only thing I had trouble with was my own luggage which I carried alone up a few flights of stairs. It was a struggle since I was traveling alone. On the way out a lovely lady got a few workers to help.