Anetta's en-suite was great! Although we never got to meet her, she made sure our check in went smoothly and always made herself readily available if we needed her. The room is just like the pictures, very small but very clean and modern. The heating is excellent and the bed is super comfy! It is also very close to the Hammersmith underground which makes it great for travelling anywhere in London, lots of good places to eat near by too. I would definitely recommend Anetta's place to anyone visiting London!