Aura was easy to communicate with and helped with any issues that came up. When I got there, the bed wasn't ready (i.e. no pillow cover or duvet cover), but it was quickly dealt with so no big issues there. There is a soccer field right beside the building, so you constantly hear people playing and yelling throughout the day. The games were from about 10am-10pm, so at night it was fine. Just not very relaxing as you get ready for the day and wind down in the evening. Bathroom is shared but I never had an issue being able to use it and the flat itself was quiet. The location was pretty close to everything, but the area definitely didn't feel safe as a solo female.