Lena (Denis' mother) is always home, which helps arrange the arrival. She was very welcoming and helpful, a very nice lady. She fed me tea and home made doughs filled with marmalade the first night. She won me over with little details like that and the hair drier.
The place is fully refurbished inside and exactly what is posted, a nice play to stay. Maybe the way there is not amazing, so it's worth checking the address to make sure it fits you, not to have surprises, but it's really good/central for the price and you can walk there from the overground or get a bus very easily.
It's a mum-dad-son family. Mum is great. Dad I almost didn't see but takes care of not making noise in the morning which is a nice detail. Denis I was expecting a bit more friendly. They go to sleep around 22h, so don't expect to be talking at that time (Denis came to tell me to be a bit quieter).