Overall, this was probably one of the worst experiences I have had with AirBnB, although this is the first time I have solely organized a trip. I have stayed in multiple properties across Europe and the issues we had regarding this property account for some of the most tiresome, frustrating, and stressful. Our issues included an unsatisfactory level of communication, an insecure property, and lack of understanding. Additionally, the property was not cleaned when we arrived with the previous guests towels, linens, rubbish still in the room. We were never able to talk to Marlon directly about any of these issues as we never saw him for the entirety of our 2 night stay. Subsequently, when we told Marlon of our issues he did not accept any responsibility when these are all things he could have rectified. Overall, I would not recommend staying in his property unless you have no alternatives available. Some of the issues that my boyfriend and I had are listed below. - Firstly, our initial issues occurred the night we booked his accommodation a month in advance of our stay. I messaged Mr. Jose informing him that we would be arriving at 2PM to drop off our bags; this should not have been a problem as his accommodation originally stated we could check in at 2PM. He informed me of the following in a message that he was now 'working that day' until 7PM so he would need to arrange something and we would have to 'see how it goes'. I asked him to let us know as soon as possible what was going on in case we needed to change plans. He insisted it was fine and would sort something out. This demonstrates his lack of clear communication. - The day before we arrived he let us know that he wasn't able to find a "co host" and would give us instructions the next day on how to get in. Not only did he leave one of his windows open where we were to reach in and grab our keys, but he also did not have a way for us to get into the building without relying on others in the building. We were told to buzz his apartment “and hopefully other guests are there. If not just wait briefly and follow someone in or out of the building.” To be clear, he did not let us know that this would be how we would have to get in until the day we were coming/arriving. This shows that the property was insecure, Marlon did not take the proper steps to ensure the security of the property, and caused issues with checking-in that I don't want others to face. - Trash from the last guests had not been taken out, sheets had not been replaced, and their towels were still hanging on the door. In our messages he said he would, “finish up the room when im back from work.” The room was not cleaned up...