This is a very handy, quiet and beautiful place to stay, literally one minute from the Kew Gardens tube stop. Leigh and Lynn are friendly and helpful. Leigh was right on top of my reservation, texting me a couple days before I arrived with plans for meeting me at the stop. I was earlier than expected, but found my way there without help. Leigh welcomed me in with a cup of tea. My hosts were accepting of my somewhat disorganized travel style and offered useful suggestions about getting around the neighborhood. There is information in the room about things to do right in the area, including Kew Gardens and the National Archives. Try the Palmyra if you like Middle Eastern food. I would definitely stay here again.