Location is great for getting to Excel, walking distance (10 min). Host provided free parking for our car.
I don't understand why we had to pay a deposit of a larger amount than the rental fee. it too me three messages before they explained how I would get it back. And when (5-15 days, which is impractical, now I need to keep on checking my accounts to make sure it comes back).
Host demanded a lot of private details from us for "security reasons", but I failed to get basic information from him. Example, I needed to know the house number for an important package to be delivered. We got the house number far too late (hours before check in), so the package was misdelivered and we never got it, losing 45 pounds + the hassle of not having it.
There were no butter knives in the apartment. When I informed host, he sent pictures where they could be, but we had looked everywhere already. It felt like boy scout camping to spread our sandwiches with forks rather than a great AirBnB experience.
Apartment had mice.
No sockets in bedrooms.
We never saw anyone in person. Host apparently manages a great many apartments - okay with me, but then the basics mentioned above should be okay and we should not have to "prove" our complaints.