I booked this flat for 8 nights for my sister and her family who is coming from Italy to have their first holiday in London. Marc was very accommodating. He let me visit the flat 3 days before checking in and he showed me around the flat. The space was perfect for us (4 people). It was clean, comfortable and has everything that you will need. Checking-in. Marc was easy to contact, he responded quickly and Rangel was able to hand over the keys and he told/ teach me everything about the flat ( how to use the appliances and where things are). He said we can contact him if there is any problem or anything thing that we need in the flat (we didn't need to as I said everything that you will need is there already). Getting around was easy because transport services to Central London is only few minutes walk away from the flat. Also, like what Marc said in the description. If you are arriving from Luton or Gatwick airport you can take a direct Thameslink train to Cricklewood station which is just across the street from the flat (made our life easy). I must say, we really had a nice time staying here, plus made my sister and her family's holiday here in London wonderful and memorable. I would highly recommend both the flat and Marc and Rangel as a host.