Michelle is very sweet, easy going, and helpful. The room has it's own couch, clothes drying rack, working desk, and water boiler for tea/coffee which I found very convenient. The shared areas are always kept clean, and Michelle has very good tips on local attractions. The stay is walking distance to Brick Lane (cool markets) and Victoria Park (nice cafe, walk by the canal, squirrels, ducks, skate park). Tip for toilet: keep pushing down on the lever as hard as you can - once you get used to it it's not an issue at all!