Karen and Chris are the amazing hosts. They are very responsible. I have emailed them with few questions prior to our trip and they got back to me at once inspite of the time difference. They met us personally when we arrived, showed us the place, answered our questions. In addition, they had a great book with all the information visitors needed to know about their place, location if the nearest stores, how to get to central London, train time tables, and much more. I am not even talking about their huge DVD collection. Also, Karen and Chris are very charming and nice people. We enjoyed their hospitality a lot. All and all, the great experience. Thank you, Karen and Chris!)