Karen & Ken's apartment is charming and exactly as advertised. They are great with responding quickly. Check-in and check-out were a breeze. They included pictures of the exterior of the building, which was very helpful upon arrival and for giving direction to taxi drivers. We went to several of the local places they recommended and loved all of them. This building has a wonderful rooftop garden, which we visited every day of our stay that it wasn't raining. The view of the London skyline at night is breathtaking. The location is wonderful. We LOVED staying in a neighborhood rather than in city center. It's a short 10 minute walk to the Central line underground, and you can get anywhere from there. If we visit London again, I would stay here again.