Carolyn was great with communication all the way and she left us with some fantastic information about places around the area that we would never have discovered otherwise. Especially the Captain Kidd on the river in Wapping.
Despite the misunderstanding about the arrival time, Cheryl's arrival pack of basic food essentials and instructions on where everything was and how it worked was fantastic too.
The location was nice and handy to the DLR which meant you could get to the city centre and all the sites in no time at all.
The apartment was very well equipped and nicely decorated so we felt at home very quickly. Lots of wardrobe and storage space too - great for being able to pack all your stuff out of site so you don't feel like you're living out of a suitcase. Main bedroom is a great size but both kids in the second room was a bit of a squeeze.
We thought the place was great and we'd highly recommend it.