Our first Airbnb was a great experience because of these hosts. The main reason we booked here was because of their responsiveness to us - both before booking and during our stay. A welcome gift when we arrived was a nice treat as well.

We traveled with our 1 year old and my husbands parents who are older (60 and 78). Carolina and Raul were so kind to get us a crib (pack and play) for the 1 year old. No high chair but I bought a small compact booster chair that straps to any regular chair and fit in my suitcase. We had plenty of space for 4 adults and the baby. Having a lift for the baby and our parents was very helpful.

The flat is in an excellent location for visiting London. The closest Tube (Holland Park) was closed while we visited. We found walking to Shepherds Bush an easier walk with a baby than Notting Hill Gate. Getting to the sights around London is easy from either tub line though. The neighborhood is extremely safe and a nice mix of family-friendly but also hip as well. When they say close to shops, restaurants and grocery, they are very accurate.

The space was very clean, which was extremely important to us. Very quiet building with kind neighbors. It's nice to be on the top floor and look over the neighborhood. WiFi was decent but would cut in and out at times, not a huge deal just had to shut router on and then off. Nice big TV with plenty of channels.

Kitchen was well equipped, clean and spacious. Could have used a few larger pots and pans for a family of 4, but it's still manageable. There was no filter coffee pot for those who don't drink french press or instant coffee, something I wish I knew beforehand. Thankfully there are plenty of cafes and a Starbucks in walking distance. Plan to bring some papertowels/napkins because those are not provided.

Showers are clean and towels were fresh. Master bedroom has sink+shower and there's a family bathroom with a tub/toilet/sink which is convenient. If you're on the larger side, the single shower in the master bedroom might be a bit tight. Thankfully, the bathroom shower is a bit larger because of the tub.

Bedrooms are surprisingly spacious and have large king-size beds with nice fresh linens. Our only complaint was that the beds/pillows weren't very comfortable and the one in the master bedroom was extremely creaky. If we didn't have a baby we wouldn't mind as much, but it was hard to get in and out of bed quietly with a bed like that. Knowing Carolina and Raul, I'm sure this is something they'll remedy in the future.

I wish I could give half stars, otherwise I'd give 4.5, but because of the beds I give it 4 stars. Would definitely recommend staying here and send my thanks to our hosts for making this a great Airbnb experience.