Paul was incredible - whatever I wanted/needed he provided. Always would get back to me within a few hours. The place is brand new and the heated floor is fantastic! Good quality bedding and comfy mattress - I stayed there for work for 1 month, I would 100% stay there again! Underground parking and area made me feel very safe as a woman living there alone. There is an inside lock on the doors too, so when you sleep no one can come in even if they have the key.