The house was lovely and both tracy and her friend mary were both absolutely fab communication wise. I cant fault them. We didnt meet Tracy but spoke by e mail. Tracy was quick to respond and helpful. Mary was there to let us in and sort out any problems we might have. She was excellent, friendly and welconing. The house was clean and once you get used the transport not a bad spot. The only reason i didnt give it full stars was because we had issues with the toilet flush getting stuck and the shower/bath water running hot and cold so we struggled to get hot water always which wasnt great when you are in the middle of washing your hair and it goes cold. But overall a lovely place and Tracy was happy for us to use all the facilitues including the kitchen which was great.