Everything was excellent at Piers' Regency flat. It was super clean. The washer/dryer, stove, dishwasher and fridge made our stay to be very convenient. I did not meet Piers in person, but he was very responsive to my emails and requests. There is a subway station (they call it the Tube in London) nearby which facilitated our travel. This flat is also located in a very nice area of London. I would definitely recommend staying at Pier's Regency flat.