Susie is a great communicator, and very kind and hospitable. She went out of her way to personally meet me at the flat to ensure that everything was all sorted.
I found it to be a very good value — very nice to have the living room area in addition to the bedroom, full kitchen and washroom/bathroom.
Good location - many restaurants and other conveniences within walking distance and there is a helpful guide to the local area which Susie has prepared for guests.
The stairs are rather steep but manageable for able-bodied people.
The flat looks just like the photos (September 2019).
Location is good —conveniently located near the train station, and I was also able to walk to Richmond Park.
I had a great experience and would definitely stay there again.