Photos and earlier comments before August 2019 were the reasons why we chose this place. The apartment decor looked quaint and quirky and seem well-kept. Good and accessible location and views were also why we chose this apartment.
However reality is quite different .....
First to address:
Some of my messages after booking the apartment were never quite addressed and answered. Nevertheless, thinking that these messages would have been seen at least and subsequently attended, although not answered because 'it was their busy period', we looked forward to the place.
However, cleanliness is much of an issue here. After our late evening check-in after the cleaning was done to the apartment, we were very put off and not satisfied with the terrible poo stain in the toilet bowl . It was really distressing. When I highlighted this to the hostmaker, I was told that they would attend to it the next working day. But no action was taken despite my reminder and during my entire 5 day stay. The toilet flush is difficult to flush ( one has to put the fingers in and press to get a good flush). The water hose was leaking so when you use it as an alternative to the flush, the toilet floor becomes wet. We were only given 1 floor towel for our 5-night stay. The drawers in the bathroom unit were not really clean and there were leftovers from other guests? ; so we never put anything in them.
Kitchen was slightly cleaner and better but when we opened the lower cupboards to look for things, it was off-putting and messy and didn't look clean. We couldn't find the washing powder for the washing machine (this is the first airbnb that i come across which did not provide this). So we didn't get to use the washer which was one of the plus points for renting the apartment. Another point is that the microwave was put right on top of the refrigerator which was like 'you have to climb up' to bring it down to use. We question whether it is usable or not meant to be used. In the end, we decided that it was not worth the effort to try.
The sofa was also not well cleaned - initially we messaged and asked for bedsheets to be provided as this was meant to be a sofa bed but never even received any reply; of course we didn't get any bedsheets for the sofa bed during our stay. After seeing the cleanliness, we forgo sleeping on the sofa. The bed in the room is good.
All in all, the communication and cleanliness and amenities of the apartment leave much to be desired and we didn't enjoy our stay in this apartment at all.