We booked this apartment last minute as our existing booking abruptly cancelled due to the sale of the originally booked apartment.
We noted other guests concerns regarding hot water and heating problems, so contacted the host to see if these issues were resolved. He assured us they were.
Upon arrival, we were met with persistent problems with both the heating and hot water.
The apartment is what the host calls a Smart Home. The heating is controlled remotely via a Nest Smart system, which unfortunately for us, was not working. The heating kept turning on repeatedly, despite best efforts to turn it off. After three different attempts/instructions to turn it off, we finally received instructions to turn it off at the source. Being hot weather, this was very uncomfortable and frustrating.
The hot water issues were fixed to the extent you could shower for 2-3 minutes maximum. Obviously no bath could be taken due to shortage of hot water.
The Smart television was so complex and difficult my 26 year-old , tech-savvy daughter couldn’t operate it to get simple free-to-air television. The host sent a friend to fix it, but he couldn’t make it work either. His best advice to us was that my daughter keep working on it.
The small garden lawn was unusable as the grass was 4-5 inches long. It was mowed on the afternoon of our last day of our 4-day stay, as we were preparing to depart.
We can understand what the owners are trying to do here with Smart lighting (try operating a lighting system through a computer tablet), Smart TV, Smart heating (so useless, uncomfortable and frustrating that the host’s friend said he wouldn’t install it ), but ultimately it didn’t work.
We wasted literally hours, including the hour or so at 7.15pm-8.30pm where the host’s friend attempted to make the free-to-air tv work, attempting to make this apartment work.
Very stressful stay, in what would have otherwise have been a decent apartment.