Mari is very easygoing and helpful. I loved the bed, so comfy. The room was clean and adequate. There is tea and toast fixings to be had in the kitchen. Mari will do your laundry, or, if you are like me, unused to being catered to, there are two laundromats within walking distance. The stairs up to the rooms are steep, but I had no problem with them, although someone with mobility problems would. The location is great. I walked to the west end to see a play and then walked back again at 11:30pm and felt quite safe. The buses do run from just around the corner, so you can hop on and be in the centre in 10 minutes. The property is just off a main street but I didn't notice the noise. All in all, this is a very basic place to stay, but the price is right and Mari is very welcoming and unpretentious.