Billie and Max are great communicators they reply quickly and offer effective help in emergency situations. The self check -in was so convenient. The place is as described in the listing and description, be careful to have light luggage because the studio is in the 3rd floor with around 30+ steps each floor and it is stated in the description that there is no elevators . A local guide and house rules were also available in a booklet in the room which had thoughtful advices.The neighborhood is great to walk around and close to transportation, attractions , restaurants,shops ,pharmacies and supermarkets