I stayed in this apartment with my wife and two friends. Me and my wife had the master bedroom with on suite and my friend and his wife had the second bedroom with bathroom across the hall. Lovely close location to Clapham Junction overground station which takes you straight into Waterloo. We were given all the essentials and amenities needed for our stay, however we was missing the hair dryer, I contacted Alex with this and he was very apologetic as his flat mate had taken it with him however the response we had was so quick and Alex even said we could purchase one and he would reimburse us with the money so cannot say fairer than that. All responses were within five minutes all very good. Thank you Alex for our stay