You know you’re not getting a Four Seasons hotel at the price you pay, and I was exhausted carrying my luggage up 3 flights of stairs, but the location and value make this place perfect. They are clean rooms and we never had any issues with the shared bathroom being in use all time. The staff was polite and friendly and available 24 hours. We pretty much used this place to sleep while we explored London. So if you don’t want to spend money on a big fancy hotel and want something better than a bunk at a hostel, this is the place for you!