Super comfortable and cozy! Susannah is really helpful with answering any questions you have. Also, if you're new to London, she'll help you figure out the bus and tube.
Marvin and Lucy (the kittens) are super adorable and fluffy. Marvin loves giving cuddles. As for Lucy... while she does enjoy sleeping on the bed to keep you company, make-up sponges are her favorite toys, so make sure you zip your's up.
I can't wait to stay the next time I come back to London!