Mem was very responsive and got in touch with us within an hour of the booking.
The instructions were clear and the flexible self check-in/out procedure was very convenient!
The flat was heated prior to our arrival which was very pleasant after a long walking/discovering day in the cold.
It was easy to find the place thanks to Mem’s instructions. We also received a photo which helped locate the entrance.
The apartment matched the description. It’s a little small depending on how many people especially if you need to use the kitchen but we only needed one night in a convenient location.
The flat is within walking distance of one of the main shopping street.
Another thing very helpful we didn’t think of, there was a power adapter left in the flat for us coming from Europe so we could plug in and charge our phones.
Bed linen and towels were provided as well.
Overall we had a great experience in London and we had no issue at all with Mem’s place.
Kind regards,
Florian