Kamal was very welcoming and him and his friend got us everything we needed including an extra towel and an iron. The location is perfect whether you are taking the tube or getting a taxi into central. The room was clean and warm with a comfy bed and lots of space. There was work being done on the hallway but this did not effect my stay at all and the bathroom and kitchen were spotless . If I had one little thing to point out that was a disadvantage is that the shower's water pressure was fairly low. However, everything else was great and I would definitely recommend this place to others!