The room is stayed on was huge, with a desk and wardrobe space. The room and the shaed facilities were all nice and clean, there was even a small balcony. it's 15 mins walk to London Bridge and 5 mins from Bermondsey tube. The area around feels perfectly safe. theres a Tesco just around the corner. The restaurant underneath has really nice food, definitely recommend a meal there. Check-in was through the staff on the restaurant, I never actually met Lynn but she was very responsive over email. I'll hopefully stay again.