Pros:
- Great location, easy to get everywhere
- Good price for the size and location
Cons:
- The fob to get into the building worked like 80% of the time, sometimes we'd have to flip the fob, move it, hold it there for longer. The first day we just followed people in, and they couldn't figure out our fob either.
- The place seemed clean, but there were a bunch of ants. We found like 5 every day (for 6 days).
- The bathroom sink was very unreliable. We only used it to turn on the shower because it only turned on sometimes and when it did it blasted water out.
- There was only half a roll of toilet paper when we got there, had to buy more ourselves (but, to their credit, the support team pointed us to a nearby store where we could get it and offered to reimburse us for it).
- We did always get a response to problems but it was usually hours after it mattered. There's a 24x7 support team we called, but they can't do much more than point out the instructions provided (sometimes helpful, because there's a lot), but they've clearly never been there and so can't help with like the fob being difficult.
- It's not required but there was no soap & shampoo for the shower.
- Also not a big deal but a note on the refrigerator mentioned coffee and tea but there wasn't any.
- All pretty functional, but the space looked pretty run-down. Lots of peeling paint, stains, space between the floorboards, etc.
- The wifi briefly went out, twice.