After booking Billie sent through very clear and thorough instructions for our arrival, the Klevio key and any other queries we had, which we appreciated.
The studio had everything we needed, was clean and in a fantastic location.
Our only negative would be that we had issues with our downloadable Klevio key and communication with Max and Billie during the day of our arrival was bad. This combination resulted in us having access to the property later than we would have liked, which was a shame.