We stayed at Rachel's for 3 nights last week. She made us most welcome with excellent detailed directions on how to get to the apartment. She provided shower gel, towels , tea bags and made available her cooking oils, spices etc which was very generous of her. The apartment is homely and very clean, it is also very warm being an 'eco building'. The tube to Heathrow stops 200m away so it is really central. We had a great stay and would sincerely recommend it.