The location is wonderful. It's less than a 5 minute walk to the nearest Tube station and easily accessible from Heathrow.
The apartment is really nice, but the pictures are heavily edited which did make it seem bigger and more plush than it actually is. However, it's really pretty.
There are 2 doors you use to enter, the first door does not have a lock. The second door does.
The washer/dryer combo doesn't dry so just hang up your clothes to dry.
The rooms heats up quickly with the radiators which is perfection on cold days.
You won't be able to take long showers as the hot water runs out quickly. That is the only thing about the apartment that I didn't like. But having to take a short shower isn't a bad thing, I'm just spoiled!
Michael is super nice and he does his best to make sure everything is the way it should be. He even brought us more coffee for the machine! That was extremely thoughtful.