Before the check in, as they mention, we were assigned another room rather than the one shown, which was even better, bigger and with a private toilet. We met David which was nice and welcoming at arrival. The room was perfectly clean, big and bright. Could not have asked for better in London. The room is relatively central but metro is 10 min by feet, which might not be the best if you stay only few days and want to visit a lot. Rather than that i warmly recommend it since it was a cheap clean and comfortable solution in expensive London.