The host really took care of making sure we had all information and would meet them or their representative. They even assisted us in how to get there which was very helpful.
There where essentials ready for us when we arrived that were not promised but welcomed, and care shown by contacting back to ask if everything was OK.
It is a nice flat and the location was for us brilliant. We thoroughly enjoyed London and despite the vivid city always good to get back to the flat.