We had very open communication with Tina and she left some beers for us in the fridge. We only stayed one night but it was convenient to the tube and the airport, the bed was comfy, the shower was great, and the building was safe. We ate at a delicious restaurant that she suggested and just had a comfortable and restful layover. The little studio is stocked with a water heater, a mini fridge, towels and other necessities. We would stay again and it's highly recommended.