Carlos' profile is filled with comments of raving fans and after my stay with him I understand why. Communication was super quick, friendly and helpful from the first request throughout my stay. My flight got delayed and I ended up arriving in the middle of the night. Carlos was super understanding and patient and texted me tipps on how to best find my way at such a late hour.
His housemates were also super friendly. There was a lock on my door, so I didn't have to worry about my things. Location was also super convenient for me - only 5 minutes walk to the DLR station - and the next Tesco :-)