Communication with Thomas prior to our stay was excellent. His apartment is perfectly located for Twickenham and Richmond town centres, the train station is just a 3 min walk away, numerous local buses with the added bonus of a free off-street parking space (very rare in London).
The apartment was cosy, clean and peaceful - apart from the occasional plane which you get used to when you live there (I previously lived in the area for 16 years). Thomas provided milk, tea and coffee on arrival plus towels etc.
I would highly recommend Thomas' two double bedroom apartment to anyone wishing to be local to both Twickenham and Richmond.