Ola was very friendly and responsive! The flat was beautiful and spacious. She thought of everything. As we were there over the holidays, she even had a Christmas tree set up in the living room! Being from the US, we didn't know that we had to turn the outlet on to turn on lights and appliances. Ola came right over to show us what to do and also, to set up the TV. It was very nice that Ola had a cleaning person come in every other weekend.
This location was perfect for us! Our kids and grandchildren live a mile away, so it was a short walk to visit them. There is a bus stop literally right outside the door. There is an M&S convenience store across the street. The Carshalton High Street is a 15 minute walk from the flat, as is the Carshalton train station. Other fun things are the ponds, the Grove, and The Hope which is a nice local pub.