While the unit is as represented, and the location is good, the management of the unit was extremely poor. The 'host', Grant, is considerate but does not appear to live in the area (perhaps not even in England). Management is outsourced.
In brief here were our main issues;
1. Poor directions on how to enter the unit (no one met us at the unit).
2. After being told not to arrive prior to 4 pm, the unit was not prepared. Beds were unmade and there were dirty dishes out. Cleaners and on site manager were confused about why this occurred. If we hadn't been so exhausted we would most likely would have left.
3. After discovering the next day that there was no hot water, manager at first told us to wait 30 minutes (did not work), then said he would have someone fix it during the day. We returned at the end of the day to discovered it still was not fixed. After calling the manager, who did not bother to leave a note or reach out to us during the day, he said we could leave the apt and not pay the balance. However, this as at 11 pm in the evening.
On the positive side, the 'Host' reimbursed us a sizable portion of the cost the day of the hot water incident. However, we did not realize that until we returned from our vacation.