Really top notch host. Super responsive. Huge storms were causing chaos all over UK the day we arrived.......in true UK style, trains were cancelled, power was tripping, flash floods the works. I was delayed until very late in the evening and the studio was hit with power outages which went on to cause problems with the water pumps. All fixed in no time. No fuss, no bother and nothing a problem or too much trouble. Late arrival accomodated with ease and personal space offered for showering. Lots of extra touches - food and toiletries, bedding and towels, good books and scented candle made it feel like a real home from home - a proper airbnb. Top location - in the heart of everything London has to offer. Noisy 24 hr car wash across the way - ear plugs required. Outlook and street - gritty. Nothing fancy. For us, did nothing to detract from our enjoyment of the studio and the local area. 100% recommend. Hope to be back. Thank you Sara and Alex.