We did not meet Imran but was met by his friend Penny who showed us around the flat. She had even done some basic shopping witch was very nice.
However the flat had not been cleaned for us including bathrooms and toilets, and one bed-lamp was broken and two others were without bulbs, and that was a disappointment.There was also a loose handrail at the middle landing off the stairway to the lower part of the apartment. The bedlinen was fresh.
Penny/Imran arranged a cleaning-lady the same evening at 20:00 and when we returned from our evening meal the place was clean and the bed-lamp problem solved.
After that the flat was just functioning very well for us.