Agnes was a very nice host. I had booked this room for my parents (I stayed in another place close by). Due to a delay of our flight we arrived at 11.30pm and she was very kind and helpful. The room and bathroom looked exactly as posted in the pictures. Everything was very clean. The location was perfect; close to the metro station, so it takes only about 10-15 minutes to get to downtown London. There are also plenty of supermarkets and restaurants around the house and the area is pretty safe. My parents felt very comfortable and can absolutely recommend this place for a visit in London.