Eva couldn't be there in person, but she was easy to get hold of and arranged access for us that fitted in with our arrival time - a nice touch. She answered all queries promptly. The flat itself was small, but charming and cosy - perfect a short stay. It was spotlessly clean, and it was nice to be left some Elemis toiletries with the towels that were provided. Eva had left out local info and tube maps - really helpful! It's a great location - right by the Thames, on a quiet street, but with a handy bus stop right outside (route #C10) which meant it only took us 15mins from Waterloo station. There are nearby shops to pick up essentials too, but the bus route takes you to Borough - brilliant for the food market! Thank you for being our host, Eva. We'd recommend you to anyone!