The communication with Suz was really good. She answered all our questions quickly and detailed. Our checkin and checkout was uncomplicated. The location was perfect. The next train station was 7 - 10 minutes away by foot. From there you get easily to the city center. Suz and Sean were very friendly and helpful. They give tips what we can do in London and in the sourroundings. There are 3 supermarkets nearby. You just walk 2 minutes.
It's a great place to stay and visit London. We had a great time there and it's a good price-performance ratio.