Liz is very friendly and helpful. She always reply to msg quickly. The flat is very cozy and clean. It look exactly the same as the photos. The location is very close to bus stop which can go to different places in centre London directly. Many supermarkets, take aways and restaurants near by. The only concert is the water pressure quite small during the stay. It’s a bit hard to wash long hair. But overall, we had a great time here!