My friend and I stayed at this listing for a week and although the apartment itself was nice, Petra our host was not. We felt unwelcome from the time we arrived until the day we left. The listing indicates that the kitchen/fridge and washer are available for use but after we got there, Petra claimed that she did not expect us to use them. We were very careful and respectful of her property but we felt like we had to tip-toe around all week to avoid being unduly reprimanded. Toward the end of the week, she yelled at me and was highly critical of our use of the facilities in an irrational manner. She was so angry that it made me afraid and sick to my stomach. My friend and I were so miserable that we considered leaving and trying to get our money back, but decided we would waste our time in London trying to move to a different location, so we just tried to make ourselves invisible for the rest of our week. I was really hoping to enjoy the company of our host, but my friend and I agree that Petra was not a pleasant host. The apartment is cute, and in a good location, but if you want to use the kitchen/fridge and washer as the listing indicates and if you want to feel relaxed and welcome, don’t stay here.