The apartment and location were decent. Not as modern as stated, however. There are watermarks all over the drywall. They didn’t leave enough toilet paper and the bed was not king size, maybe a double?
My biggest concern is that when we went to leave at 530am to catch our flight the key lock box didn’t work and we couldn’t open it. After panicking trying to get it open for 15 minutes we were worried we’d miss our flight and went and out the key back in the flat with a note.
Because of this the host is trying to charge us for not following flat rules, lost key (not lost) late check out ( we left at 530am) and 4 hours wage for their cleaner because she had to clean late due to having to go retrieve the spare key. I can understand this might have caused some inconvenience but we didn’t know what to do! The key box wouldn’t open and it was too early in the morning to contact anybody.
What started off as an okay experience ended in a very poor one. Very disappointed how this host is handling this situation as it was their lock that wasn’t working.