Jacob is great! He even had chocolates and wine waiting for us upon arrival :) The apartment is clean and well-appointed. I'm not sure how he manages it, but he even has a healthy palm tree growing in the garden! The bed is very comfortable. The internet is fast. He provides a UK electric to USB charging point which was nice for phones and tablets. He also provides clean towels. You will want to bring your own soap and shampoo/conditioner.