The location is great and the check in and check out process was very straightforward and easy.
We only stayed one night and the flat was just right for what we needed in terms of size.
Paola was very responsive when contacted, although the instructions are very clear so there's not much reason to contact her.
The only issue we had was that the shower was blocked. I messaged Paola about it and she responded quite quickly and sent someone to fix it. Unfortunately, the fix didn't work, so we weren't able to shower. Other than this, everything else was OK.