This is the first time that any of us (a party of 4) had been in an airbnb apartment. Pavlos and Evangelos (co-host) were super welcoming :)
First, Pavlos was very friendly and sent me a message soon after I booked and offered to answer any questions I might have regarding the property, neighborhood or transportation. He even let us check-in earlier than the advertised check-in time, as we were flying in to London from over seas.
The apartment was neat, clean and comfortable. The beds were surprisingly comfortable (as beds in the UK are usually not!) and btw the master bedroom is HUGE! The living room was very cozy with the heater on and made us feel at home. We had room to hang up our clothing in the bedroom closets, an umbrella in the umbrella stand by the door for rainy days, some shampoos in the bathroom with great lighting to put on make-up and the kitchen was fantastic for family brunches :)
There was an unfortunate event while we were there, the power for the entire building went out! Pavlos was SUPERB in finding out what the problem was and sent us updates every step of the way (as we had gone out for the day). The shortage was due to a fault that occurred in the electric equipment in the street (UK power networks), not the building itself, and Pavlos had them send workers over straight away (this was on a Saturday) and made sure that they didn´t leave until it was fixed.
I highly recommend staying here, this is a nice, British home and Pavlos is a fantastic host (and Evangelos a fantastic co-host).