I booked Susan's place for my boyfriend as part of a London Birthday adventure. He was made to feel very welcome and comfortable. He had a great nights sleep after munching on the complimentary chocolate. As a West Ham supporter he appreciated the bed throw design!
All communication with Susan was friendly and clear. I would highly recommend using this Air B+B . In fact, we will be using it as soon as we decide to go back to London. He flew into London City Airport and this place was perfect for that . It is less than a 5 minute walk to the West Ham ground so it is ideal for supporters .