Salwa was always responsive. She did a great job showing around the area and helped with my Oyster Card for tube travel. She introduced me to the neighborhood and the tube stations. Once left on my own felt quite safe and confident, lovely area would refer anyone and would stay again if the occasion presents itself.
As I was only in the area for 4 days didn't really have time to use the kitchen or laundry, but could have had access if need be. There were two sweet young ladies from Korea staying down the hall and we shared the bathroom. They were quiet and considerate.