Victoria was the perfect host. A 10 plus. She answered several questions we had prior to our arrival in a very expeditious manner. We had wanted to stay an extra night so we could fly of Heathrow but discovered she couldn’t accommodate us that night. So she helped. Are arrangements for the Airbnb Right above her. So all we had to do was move a couple of suitcases up stairs. She gave wonderful directions to the bus ( right out the front door) then a 10 minute ride to Hatton Cross Tube station and into London. We highly recommend a stay here. Nice and cozy and clean and convenient. Victoija went beyond to help us have a great stay. She was out of town but sent her friend to make sure we got in and then even checked on us to be sure things were ok.