Anna was lovely to begin with and the apartment was clean. However, upon checking out we had issues with Anna. Anna tried accusing us of having a third person stay in the apartment and It became clear she wanted to extort us for more money, which is totally unacceptable and unjustified. Also it ended up being just my husband staying there as I had to leave early, due to unforeseen circumstances. Anna knew we were visiting friends in this area and therefore there was a chance they would come over, but Anna seemed to have an issue with this. Although, upon check out she was incredibly lovely to my husband and my friends, hugged them and talked to them for over 30 minutes, she then sent me a weird scathing email about having this "third person" in the flat, as the couch looked slept in. Let's keep in mind a normal person would accept that the couch opposite the only TV in the house will be used, it's obscene that we even had to justify any of this. Anna also mentioned how tidy we had left the place, which just increased the whole bizarre situation and left me feeling quite bewildered. We have never had any issues with our air BnB hosts and it was disappointing and unsettling to have this experience, I'm not sure I'll use air BnB again.