We were appreciative that Vladimir allowed us to drop off our luggage earlier than his 5pm check in time. We were not happy however that we were given a room with only two beds, when we were promised three beds. The cot provided was uncomfortable and so one of us had to sleep on the floor in a tiny room that had no additional space for a bed. We suggest that Vladimir provides the accommodation that he promises. The Swan Inn is a lovely establishment and the two beds that we did have were comfortable and it is well located for easy access to Heathrow.