Elisabeth's place is fantastic - great location, car parking and a lovely comfortable space. Unfortunately, we had issues with cleanliness in that the rubbish had not been taken out prior to our arrival, all of the kitchen utensils and cutlery were dirty and the cupboards had not been cleaned, with dust and hair still in them. This left us feeling uncomfortable. I also had issue with key collection not being 24hrs and shutting at 8pm - this was difficult. Elisabeth was a great host, responding to all our concerns promptly and she was very embarrassed with the lack of cleanliness - I think a cleaner would be getting fired! She also refunded the cleaning fee. It is unfortunate, as aside from these points, it is the perfect pad to stay in whilst on a visit to London, especially if you are with a car.