Before we arrived Azmal was very good at responding. But on the evening he didn't answer my calls. It appeared that the room was already occupied and smelled a lot of cigarettes. He didn't answer my calls until the next day. Here he gave me the options to come and stay or he could refund the money. I chose the last option. I still haven't received the last bit of money though, which I'm waiting for and now he doesn't answer again.
It wasn't nice to stand in the middle of the night and find a new place to stay with my daughter.