Robert is quick to respond, accommodating and kind. The apartment is on the loveliest street in the center of Kensington. We loved the corner pub, the amazing upstairs piano bar on Kensington High st and all of the cafes and restaurants we tried- all walking distance. Beds were comfy and the apartment is bigger and even lovelier than it looks (with the exception of the teeny staircase, haha). We would absolutely stay again!