We arrived via train and Ted very kindly greeted us at the Underground Train station entrance, helped us with our luggage, and to find the apartment. It's location in Elephant & Castle offers lots of transport options (both bus and train) and mall/supermarket less than 5 mins walk from the apartment. But the area can be a little noisy (vehicles and people) even at night. The apartment was warm and clean, had everything we needed. The rooms are spread over three floors as advertised, which my mother struggled with a little. We were aware of this prior to booking, but should be considered if you are travelling with an older person.