Dan was friendly, met us with the keys at the agreed time and gave us all the information we needed. We were so thankful that Dan told us about Citymapper, which was a fantastic help with planning our sightseeing routes. We stayed 6 nights and enjoyed our stay. The apartment was clean, tidy, modern with a lovely view of the London skyline and exactly as shown in the photos and described in the ad. The transportation options were great and the coffee shop across the street was perfect.