Check-in was easy as Jaymin was informative and responsive. The location is also great. It wasn’t the cleanest place though as both my pillows had stains already on both sides. There’s also noticeable damp at the top of the ceiling closest to the windows. I saw other people comment about the top lock on the room door being broken (there’s still a 2nd lock that works fine) so was just surprised to see it still not fixed. The carpets in the hallways are also a bit Shining-esque, the whole place could really do with some TLC. Is cheaper than other places around but I’m sad I didn’t pay an extra £30 for a 3-star nearby as the 2 heaters in the room didn’t work so I had a terrible sleep in a cold room in winter, even with the blanket. There was also only 1 window darkener- for some reason there isn’t one on the 2nd window closet to the pillow-end of the bed so bring a sleeping mask and earplugs if you don’t want to wake up at 5am by sun/traffic.