Overall, the stay was adequate but I would not stay again. The room had nice features like the fridge/kitchen, the couch and ample places to sit. The location was convenient for taking the tube or getting to Gatwick via train, but The shower was disappointing because it was difficult to use- there was no place to put soap, shampoo, body wash, etc (they should install shelving). The cleanliness of the unit when was stayed there was not “sparkling clean” as others have commented. Also, we wanted an extra towel (we were only provided two for two people) and the person who reluctantly gave us an extra one gave us a hard time about it. I expected more out of this stay, it is not worth the price for the level of service and quality of the unit.