We stayed at Ann's for 11 nights and thoroughly enjoyed our visit. It was our first time to London and Ann was very helpful with sightseeing tips, transit, and other areas of interest. Our room was lovely and in a quiet area of London but also close to transit. The bed was clean, large and comfortable and had 4 nice pillows. Bathroom was clean and modern. Daily breakfast was always ready and we really liked that it was included. We would highly recommend choosing Ann!