Just as described, I found it to be the perfect place to wind down and sleep on my business/pleasure trip. Nice looking room and bathroom, although as stated, the room doesn't have a lot of excess space. The bed is very comfortable, and the neighborhood is nice and quiet but there is great shopping/transport to central London in a 10-minute walk. Jacqueline kept the room tidy while I was there and made herself available if I needed anything. I stayed out most of the days and evenings, but when I was there she was very friendly and gave me some good directions and ideas for what to do.