The best thing about the stay was the fact that Mark was really quick to confirm the reservation. I had to reserve basically last minute and he got back to me instantly to agree on everything. He's also very flexible about the check-in time. And he helped me carry my super heavy luggage all the way to the top which I thought was really nice.
The room was ok and we had full access to kitchen utilities and basics like milk and coffee.
I've seen many areas of London and this area is really nice, you actually feel safe, and there are four tube lines to choose from, which is great! You can be in central London in 20 minutes.
The only issue we had was the hot water, which I was explained how to use, but I only managed to get hot water twice (although I did the same thing every time) otherwise it was just warm. It might have been us though, I don't know.
Anyway, it was a pleasant stay and a reasonable price for London standards, and I do recommend staying.