Nice & NEW NEW NEW :) everything was fresh! Walking distance to Paddington Station. Easy directions for seamless checkin. Great size for 2 people ample room for storage. nice little kitchen with everything needed. We enjoyed the Monkey Puzzle just down the street :) We had a few problems & Victoria was quick to help us! Only thing i would recommend would be more hooks for towels in the bathroom & perhaps multiuse outlet covers for all the silly devices we need to charge up every night. Thank you for an enjoyable London stay!