We stayed at Amy's apartment for 5 days during the London Olympics. The apartment is exactly as pictures show int terms of size, furnishing and location is very convenient to the tube. We only met Amy's mother who let us in. There were a couple of issues with the apartment. The TV broke on our first day there and was not fixed before we left. Even though we did not spend very much time in the apartment, it was a bit disappointing not to be able to catch up on the day's event at the end of each night. The second issue was more inconvenient. There is a washer/dryer unit in the kitchen and we relied on it heavily as we had just traveled for a week prior to London. The dryer did not work effectively. In fact even after drying for 90 minutes everything was still damp. We ended up having to turn on the heat and using the heating unit to dry clothes.