The damp was so bad in the bedroom the ceiling you could smell it before you even saw the issue which was terrifying. Two huge damp patches on the ceiling, black mould was only the horrific beginning of this stay. The bedding wasn't clean, both beds had multiple stains, hair and smelt bad. We found two used, damp towels in a wardrobe and no fresh ones, no toilet paper. A kettle which had broken glass in it. The place was just dirty too, I don't believe it had been cleaned at all. Air bnb support were amazing and sorted us out somewhere else to stay immediately after I sent images. Also weirdly they kept trying to ring me and personally message me despite me telling them repeatedly that I only wanted to use air bnb as a form of communication.