My parents stayed a Zvonko and Marija's place for a week as I live in Acton. We met Zvonko who was very welcoming and accommodating on the check-in and check-out time which was much appreciated. My parents really enjoyed their stay, the flat is lovely, cosy and very clean as shown on the photos. It's on the second/third floor (no lift) but not a big deal at all, it's situated 10-15 min away from North Acton station on the central line so very easy to get to London. Overall very nice place :)