My stay with Charlotte could not have been more pleasant. She was very responsive, sending me detailed directions from the station to her place, and even printed out directions to where I was going that evening.
Charlotte greeted me like a friend - when I arrived, we chatted around homemade cookies and tea, against the backdrop of a glowing fire in the sitting room.
My room was just what I needed with a comfortable bed, a cosy duvet and loads of pillows, good lighting, privacy and calm, a plate of fruit, and even an interesting selection of books on visiting the quirkier sides of London. It was great to have my own bathroom, too. Everything was clean and crisp, with the attention to detail of a truly thoughtful, considerate person, and of someone who knows what a visitor might crave to feel at home. Charlotte really struck a perfect balance between making me feel welcome and also giving me space and independence. I enjoyed chatting with her, and also felt comfortable curling up on an armchair in the sitting room with a book. I would definitely stay with Charlotte again.