Dan is amazing. Incredibly easy to deal with and above and beyond helpful. The flat was clean, towels laid out, new sheets on the bed, even a lovely gift of some beer for us. As Dan was not there to meet us, due to our crazy schedule, he had left instructions that couldn't have been easier to follow. As too was his helpful welcome notice with literally every question you might have, already answered. Absolute pleasure, and if we return, we will most certainly be staying here again!