I knew when booking that we were staying in someone’s house and everyone has different living standards. I felt that if I am paying good money to someone for use of their house were things that needed improvement. Personal items should be removed from the shower like used soap etc, The courtyard was in no state to use, en-suite needed work, clearer instructions for the washer/ dryer and no regular tv only streaming from your devices.
However the location to the buses was great, three bedrooms and twi bathrooms suited us well , clean bed linen, washer and dishwasher were a bonus to be able to wash clothes and there was no kettle but once mentioned one was dropped off the next morning. A comfortable place to stay.