I booked this apartment at the very last minute at 3am. Jack was very responsive and was ready to host me at any time that i could make it. He saved my family from a horrible airbnb that we were putting up at. Giovanni who met us was really great. We were running late, but he waited anyway and was very helpful at check-in. The apartment is as described. For london, it’s really spacious and bright. I was traveling with 2 elderly and 2 children and we were all comfortable. Location is fantastic. Short walk to marble arch tube station, hyde park winter wonderland and selfridges. Bus stop H right opposite also takes you to many other great places. We really enjoyed our stay here and i’m really glad i found this listing when i needed it the most. Highly recommend!!!