we had such a great experience! we were surprised to be upgraded to a gorgeous 2 bedroom apartment, which was very beautiful, clean and spacious. we also enjoyed the great communication and the great service we received. The location is great- just a few mins walk from a tube station and very close (a short walking distance) to the museums and hyde park. The apartment is close to the railway, which you can hear from time to time in the living room, but it didn't bother us at all as the bedroom was on the other side of the apartment and was very quiet and cozy. the whole apartment is newly built, with a great kitchen that included all the needed amenities.