Rajni was more than helpful to me and my cousin staying with them. They went above and beyond to help us with anything we needed, we had to do a load of laundry while we stayed and they were more than happy to help and they even folded our clothes once they got done drying. The room was spacious and the bed was 5 star. It made us feel like we were living in London while we were on our holiday. Although we didn't get to meet Rajni herself, Roma the attendant who helped us while we stayed was a delight and very generous. When I return to London I would gladly stay back at their place. Xox