Joan was very helpful prior to our arrival. She responded quickly to every question we had in a clear, concise and direct way. Talking with someone that answers in a such a way is great as it avoids ambiguity, confusion and misinterpretation. It is a rare quality which I appreciate very much. She provided us with an extra folding bed for our child and a hand blender with no extra cost.

During our stay she respected our privacy. Upon arrival gave us a tour of the apartment, talked about the neighborhood (supermarkets, ...). The neighborhood was quiet and we had no problem in walking in the streets late night. The supermarket is about 5 minutes walk. The apartment was clean and tidy and matched exactly the description provided on the site. The street where the apartment was located was very packed with parked cars and, because we traveled by car, it was very helpful that she let us park the car right outside the front door.

There are planes passing right above the apartment (and nearby). That was not a problem for us but for someone with a light sleep it may be of help to have that in mind. Not sure if that goes on for all the night, as said we were pretty tired and slept well.