My husband and I stayed at Doug’s place for a week. Check in was very smooth and we were very happy with the apartment. The apartment was clean and the kitchen was well equipped. We made several breakfasts and dinners during our stay. We were pleased to find multiple grocery stores nearby, even a 24hr one! Doug checked on us via the app to see if we needed anything. We didn’t need help during our stay, but I got the impression that we could count on Doug to respond quickly.