First of all, the flat is not hosted by "Alice". It is is hosted by a management company called Airsorted, so do not expect much in terms of personal service.
Secondly, the keys are stored in a completely separate location a hundred meters away, in a padlock locked around a bicycle stand. Prepare to get your hands dirty and make sure you have your flashlight, it is not going to be easy or quick. It took us just under an hour to get into the flat from the time we arrived. And they only tell you that AFTER you pay, two days before arrival.
Thirdly, the support is not good. When we tried to call them for help with keys situation, the lady on the phone was rude and unhelpful.
And finally, the flat itself is worse than the pictures. It is everything that Airbnb is NOT about. Furnished with a minimum amount of cheap furniture, with zero character, empty shelves and bare walls.