Top notch place in London! Carol was an absolute joy from the very beginning. Once the place was booked, she contacted me and answered any and all questions about the place and what was provided. I even asked about the gym and although she didn't know 100%, she went out and confirmed it and got back to me the same day. Now that's initiative!
The place was clean, the view was good, the amenities were as described, and Carol left welcome snacks during the visit. Those were greatly appreciated and very thoughtful of her. I would say, the best part about this place though, is Carol. She's in constant communication (which is why its important to give her a number that she can contact you in the UK with) and answered any and all questions regarding arriving, departing, and just random tips. I asked about the ridesharing bikes and she contacted me immediately to describe how to use, the cost, and tips on how to make the most out of them. She's amazing! If it's your first time to London and you need recommendations, Carol has tons (and more) if you just ask.