The host is very kind. I was in a terrible and I needed early check in in which he provided for free. I needed baby crib and he provided brand new baby crib. The basement flat is amazing, extremely clean. The WiFi is super fast. The air coolers and air conditioner were new and cooling very well. The host was easy to approach. The host and the flat both really deserve 5 stars. Definitely, I will stay again in the flat if I visited London and I will recommend my family and friends to stay in the flat and same host.