The location here cannot be beat. We were within 5 minutes of 3 different Tube stops, meaning we had easy access to everything in London. The entrance is passkey controlled and very safe; we felt completely comfortable at all times with our 2 young children. It was also great to be so close to several grab and go places (Pret-A-Manger, Starbucks, a pharmacy) as well as phenomenal restaurants. All in all, this was an A+ location.
We were met on arrival by Angus who was gracious and helpful in getting us settled. Check-out instructions were very clear as well.