First the good. The location is fantastic. A cozy welcoming neighborhood with a great cafe and an awesome pub right across the street. And the proximity to Paddington Station is an A+ winner. A 2-minute walk to the Underground and we were on a train to anywhere in London and beyond. The flat was clean and roomy. The arrival instructions were mostly clear, but probably need a better explanation of where the flat is on the street. It took at least 5 minutes just to find the front door.
Now the bad. The bed is really uncomfortable and needs a new mattress in the worst way. Thought I was going to sink all the way to the floor. We stayed 10 nights and I never had a good night's sleep. The sofa also has springs pushing up through the middle cushion.
One more thing... I was really tempted to give only 3 stars because we never heard from the host the entire stay. We paid a good amount of money for a 10-night stay, and not one check-in to ask how we were doing and how we were enjoying the flat. We actually contacted the host about a broken toilet lid. He said he knew about it, but he never followed up with us. It seemed like a missed opportunity to provide hospitality and customer care.