Great location that is convenient to restaurants, attractions, and public transportation. Nicely furnished unit. Our family of six traveled to London from the US for the NFL football game. The flat is secured with a locked security door to get into the complex and of course another lock on the flat door. Two of the bedrooms are downstairs with two bathrooms and a laundry room. Upstairs is a pullout couch and another 1/2 bath. where my daughter slept. There is a restaurant/bar downstairs that does get pretty loud, but once we fell asleep, it didn't bother us. There are blackout shades which helped. There are large closets with plenty of space for clothes. The water gets really hot so be careful. Check-in was easy and communication was good. We arrived in London pretty early and we were able to drop off our luggage at the flat prior to check-in time. I would recommend staying here.