Karen was lovely, interesting & helpful with information before we arrived & while we were there. A good breakfast to start each day but our 2 problems were that our bedroom door neither locked nor for that matter had a door handle & had to be wedged closed with a piece of material ( bearing in mind we were traveling from overseas &. had all our valuables inside & there were lots of different people staying in the house ). Also the house was dirty & did not match the photos on the website, which was a shame as it was a lovely old house.