The apartment itself is great. Bright, spacious, clean and well located in terms of tube access….. very comfortable for 4 people.
However:
After check-in, communication was non existent. We had basic issues like not enough towels, microwave not working, air conditioning not working and despite reaching out to them, no response. We had requested luggage storage after check out and no response to that either.
Not enough towels to cover the guests in the reservation, no bath soap, old dirty pots and pans took away from the comfort of the apartment