disclaimer: regardless of how amazing or how terrible our stay was i always leave a "pros & cons" type of review.
bottom line: our stay at this property was amazing and we'd happily stay again
CONS:
- lots of stairs and no lift. its the third floor but really the fourth because when you get inside their is another set of stairs.
- the check-in instructions were a bit confusing because the lockbox is not in front of the property ( for security reasons i'm sure). i hear that they have a .pdf showing exact instructions on how to access the lockbox however it was a google drive link that wasn't opening on my phone (i verified that i had proper internet connection). however her support staff was helpful in walking me through it. i'm told that they are fixing the issue with the broken links.
PROS:
-amazing location in the Pimlico area which is central and beautiful. public transportation is near and easy to get to.
- the property is extremely quiet. i'm very sensitive to noise and it's amazing to be on the top floor and not have anyone stomping on your head. their is also almost zero road noise.
- the bed was high quality and extremely comfortable. we slept very well
- the wifi was fast and reliable
-Izzy and/or her support staff was very quick and helpful to answer you with anything you need.
-the flat was extremely clean
-the flat had a washer (which not everyone has in london)
- the kitchen was adequately equipped with anything that we needed to make meals etc.