My husband and our three young kids stayed in the apartment on a Friday night having spent all day at London Zoo and sightseeing in central London. We were all exhausted at the end of the day but the instructions provided to find and get into the flat were detailed and easy to understand. The whole apartment was very clean and the beds were very comfortable. The kids didn't want to leave the next morning! Thanks so much for a great stay - we will recommend it to others and will certainly use it again in the future.