Mo was friendly and helpful right from the beginning. The Chalet was very comfortable, clean, welcoming and was very well equipped. Everything one could need for a short stay was available and I liked the little touches such as breakfast (bread, butter, marmalade) in the fridge as well as milk and biscuits upon arrival. Directions to the chalet were clear and the information was incredibly comprehensive. Bed was comfy and the decor warm, and welcoming. A very perfect stay.