This was my first time using Airbnb, and I must say I was a little worried about how it would turn out. I loved it! I would suggest this to anyone. We were able to get in to the flat as soon as our flight landed even though we got in quite a few hours before check in time, the hosts answered all of our questions and gave us other information such as where stores were. The place was clean and well cared for. The only issue that we had, the elevator was down for the first few days of our trip, but it was fixed fairly quickly come the work week.