The apartment was not cleaned upon arrival and was dirty. The bathroom area being the worst. Also there was no toilet paper available. It was a long walk to try and find some as well. The refrigerator did not work and therefore we could not bring perishables to the apartment. This was a major let down for us. There was only a single key fob and key to be shared amongst 3 of us. With poor cell phone connectivity, the key situation made it difficult for us.