This is an apartment that is very well located as described, just minutes away on foot from Shepherd's Bush Station. When we visited in December the heating was adequate even for families with small children. Unfortunately, there were major issues regarding the cleanliness of the place, the fact that there were leftovers from previous guests in the kitchen that nobody bothered to throw away, a toilet seat cover that was ready to be detached from the toilet seat itself and a bathroom sink tap that was leaking. All these, combined with the fact that there was no response from the front desk team as advertised but an answering machine instead, made our stay quite problematic. As a result, we had to clean the kitchen, the bathroom and the apartment floor ourselves...