Bertrand and Howard were so kind and welcoming during our stay. They both greeted us upon arrival and helped us with our luggage. Monty, their dog, is also so adorable and friendly, and well-behaved! Howard walked with us in the neighborhood to show us a few spots to check out. We loved the room and bathroom; the bathroom is very spacious. Extra electric adapters, soap, shampoo, and other essentials were provided. My husband and I would definitely stay here again the next time we visit London. Queen's Park is a wonderful location, and their home is very close to the train station. Before we left, they gave us some biscuits from their favorite bakery and also a postcard with a sweet handwritten note on it. I highly recommend staying here!