From the start of our trip, Tass was constantly available by email and alway responded to any questions right away. The location was perfect, in the heart of Notting Hill. It was a 3 minute walk to major bus lines and a short walking distance to fabulous shopping, cafes, and a lovely farmer's market. The flat was as advertised: large yet cozy, fully stocked with towels, dishes, iron, washing machine, etc. We enjoyed our stay and will highly recommend it to our friends!