This was my first time using Airbnb and it was great thanks to George and Maria. Communication was open and clear before arrival, they tried to accommodate changing schedules given they are both busy, and made a point to meet me there as I arrived. The photos of the flat do it justice, as it's full of personal charm and care. While we were concerned that we may feel too far out of central London, the flat could not be situated more perfectly. Getting to surrounding towns and into the urban centers was easy, and returning home after a long day was nothing short of relaxing and comforting. I loved that windows could be open and fresh air could flow throughout the three stories. I rarely oversleep, but did so because the bed and linens in the master were lovely. If you are looking for a perfect location and a flat that has all necessary material items, this is a great pick. I hope to re-book in the future.