I have given the place 5 stars despited there being not evidence of our booking when we arrive, this was an issue with Airbnb and not with the accommodation - the reception staff where very keen to rectify despite the response from airbnb being substandard - the company rebooked a room for us and then we claimed we refund from airbnb - despite it being late the staff made sure we had food and drink after our long journey - I will return but as a private booking