Julia was great - very helpful and attentive throughout the booking process and during our stay. Our booking was very last minute and yet she managed to get the flat cleaned and prepared within 24 hours. The flat itself is newly refurbished and is equipped with everything one may need (including a remarkable DVD collection) but feels a bit like a student flat, as it is located above a shopfront and under the westway (motorway). But it literally overlooks portobello market so for anyone keen to stay in the middle of the hustle and bustle of notting hill it is absolutely ideal.