Location was quite central, however listing gives the impression is at Covent Garden area, however closest tube station is the Temple station which is served by two not so great lines the yellow and the circle ones. what we found particularly frustrating and gave a 3-star rating are the following ones:
- travel cot came with no matress(!). There is only a plastic bottom that is not suitable for sleep to any human being, not to mention a baby!
- when informed the host there were no towels for the baby, they informed us they only provide towels for the adults and refused to provide even a single towel for the baby
- finally, the host practically bullied us to be extremely precise with our expected arrival time, otherwise we would be charged for every extra 10 min waiting time, which we found absurd! To make things worse, she forced us to give her an ETA every 15-30 mins before our arrival only to realise the property manager was not there!!!
Other than that, place was as described.