Great location and very clean. We didn't see much of the other people in the house, so it was almost like having the place to ourselves. Mo let us come in a little early to catch a nap after a trans-Atlantic flight, which was much appreciated. All communication through email on the site was excellent. We didn't get to see the person who was supposed to 'check us in,' but we had everything we needed so that wasn't a big deal. Nice to have a good first couple of days acclimatizing in Europe!