Marta is very helpful and friendly. The room may even look better than in the picture; it's clean and well prepared, there's a big window (so you get enough air in the room, which is great), the bed is very comfortable, and there's a big mirror. Metro is not super close, but it was fine for me (and there are also buses I didn't use). One extra cool thing is that there's a USB power socket in the room, so you can charge your phone even if you don't have the UK specific adapter.