We booked our son at Lorraine's for his pre college stay and from the moment we started to communicate with Lorraine, our mind was at peace. Both Paul and Lorraine made sure that our son was at ease and gave detailed advise and information on what he needed to do. He felt secure, at home and we were at peace knowing that he was in a safe, good environment. Can't thank them enough! I am looking forward to staying with them sometime in the near future when I go to London!