A good location close to Borough Market, local shops and the Shard. Once I got the hang of the keyless lock it worked very well. A comfortable bed. Mixed communication by text, then a message on waking asking me to check out an hour earlier than agreed so that the room could be cleaned for the next person. I feel that the loyalty should be for the person already in the room, not the person next to arrive (and after all that her flight was delayed!!) Arune seemed to be a very nice lady, when we eventually met the next morning just before I left. My first airbnb experience, sadly rather disappointing.