We loved the location. We were within a 5-minute walk to the Maida Vale underground and lots of restaurants in all directions. The neighborhood was clean, safe, and friendly with lots of dog walkers and families. The townhome was cute and a great value for our four-night stay. The kitchen had amenities to get by and lovely light through the windows. The manager worked with us to allow us to drop our luggage off prior to check-in since we arrived early at 7am on an international flight and we really appreciated that. The home met our basic needs as a place to rest our heads at the end of the day.
On the downside, there isn’t much space for suitcases in the secondary bedroom. The sheets were pilled and thin and there were what appeared to be blood stains on the comforter. In the master bedroom shower, one of the two wheels on the shower door was missing causing a struggle to open or shut the shower door. The stopper was missing from the master bathroom sink and I came close to losing a few things down the drain. The photo of the apartment had a swanky green sofa in the living room but when we arrived, there were two cotton blankets tucked into the sofa’s cushions – instant downgrade feeling. While searching for a kitchen towel, we found an unfolded dirty kitchen towel shoved in the drawer instead. And finally, the manager asked us on our first day if the owner could come by and pick up a package. We agreed but no one came. Then the owner reached out directly to ask and again, we agreed but no one came. This went on every day of our stay. What is the point of disturbing your guests daily with an urgent need to get a package that you don't make an effort to come get?