The location and value of this place is GREAT! We stayed for 2 weeks and had very little to complain about. The bed is not the most comfortable but when you are running around all of London every day, you really hardly notice. One of the days we had issues with hot water and the internet, but other than that there were no issues at all and Max and Billie were quite to respond and fix any issues. There was also a bit of noise from the road nearby and there are no curtains on the windows so occasionally their was some light coming in from the apartment below and across so pack some eye covers and maybe some ear plugs if you are a sensitive sleeper. Otherwise a great place to stay!