Unfortunately, we didn't have a pleasent stay at all.
The toilet had faeces and urine coming out of it and we were unable to use the toilet and shower for a while. The smell made it very uncomfortable to relax. Then we had to wait for the plumber to come. We had to constantly communicate with Edward which made the stay very stressful. There are a lot of rules in place and you get a lot of unnecessary automated messages. We asked for a part refund and they refused to give it which I thought was very insulting.
You then need to return the key to another location. Disappointed!