RODENT infestation inside the apartment!! Me and my 3 friends were really disappointed with our stay. Upon arrival, there was a blood stained mattress and the apartment didn’t feel clean. But this wasn’t the worst bit. On our second night, I saw a rat scurrying across the kitchen. We had to leave the apartment at 2am and check into a hotel for the remaining 4 nights. German, was really unhelpful and failed to respond quickly and resolve the matter. In fact, he wasn’t answering our calls and made no attempt afterwards. He then tried to claim that what I said ‘sounded out of context’ rather than taking responsibility. He also expected us to stay there regardless with no attempt of even cleaning the apartment?! This was really disappointing. If you don’t like rodents DON’T stay here. Believe me, he won’t take responsibility/ nor will you get a refund if you find a rat in the kitchen. It’s been a very expensive trip as you can imagine.
I would mention that although it’s a 2 bedroom apartment, the second room isn’t really a room, it’s just a mattress up a ladder. Very hot and clammy in the summer.