So, it was my first time using Airbnb and thanks to Richard I'll be using it always! He was so nice and even though he lives in Dubai he got back to me within minutes! I needed a last min room to stay in and his apartment is beautiful! Clean, everything you need provided! nothing less. Richards staff are also very welcoming and kind. He could tell I was so stressed out due to problems before but he was re assuing me constantly. Best place to book in London to be honest and I will be now booking through him reguarlry! thank you so much Richard! Love his place :)