Good: comfortable bed, clean
Bad: Irene was not there when we we arrived, instead she relied on her long term guests to let us in, who did not know we were arriving early. Luckily, they were there when we showed up. This place is also directly beneath the flight path for Heathrow. When outside, the planes can be so loud that you can't talk over the noise. It's quieter inside. but still not quiet. It must have been the jet lag that helped me sleep.