We were a family of five visiting London for a few days. The apartment is in a great location (close to Covent Garden) and was very clean and comfortable. Plenty of cafés and restaurants near by. We were able to drop off our bags before check in time and we met the cleaner who was very friendly and welcoming. Communication from Ryan and Mike was fantastic all throughout our stay. They messaged daily to check that everything was going smoothly and nothing was too much trouble for them. We thoroughly enjoyed our visit and would definitely recommend the apartment. We hope to return someday in the future.