We were a family of twelve--nine adults and three children--celebrating our matriarch's 70th birthday over Thanksgiving week. ALL involved said it was a fabulous trip, due in no small part to our comfortable accommodations. We didn't need much assistance--just the occasional question--but when we did, Al-Hassan responded quickly. Great kitchen for gathering at breakfast and sharing notes about the day ahead. Location was fabulous--some of us used the convenient tube, some Ubered and some walked miles a day. A lovely neighborhood--the Hyde Park horseback riders pass by several times a day through the charming mews across the street. Access to a private park in the square with some small play equipment--probably lovelier in warmer weather! Beautiful grocery store a ten-minute walk away and very fine restaurants and pubs within a several block walk. Highly recommended!