The room given is not the same in the photos, the shower is very small and only has an overhead faucet ( no small shower head you can take off the wall) the fridge in my room didn’t work and the hotel are aware they have an issue with the fridges. Having said that, the staff there are the most welcoming kind hearted people that always greet you with a smile ready to help with anything you need! I had a lot of luggage and they helped me with everything and even gave me a bigger room, so I dare to think how small the original room was. The room was so clean! The bed so comfortable, the wifi was brilliant and the location is perfect, a short bus ride from Stratford with all the connections you need. There’s endless options of places to eat around the area, you can order in house from the hotel but they do not have room service so you will have to go downstairs and eat. The prices on the menu are outdated because I was charged more once I paid. The restaurant staff are not as friendly. Over all I think it a really great stay, if I could get a bigger room with a working fridge I could live there very comfortably!