the host was responsive. however the property did not match the description or photos. Kitchen, hall and bedroom all are in different floors and if you have a child, it's a nightmare. all the stairs were cleverly not shown in the image and was mentioned single unit which was misleading and we had to change Airbnb's with the help team's support. Although we were stranded but with some support we managed to get a property in the night.
The kitchen had alcohol and the freezer was full of food. The fridge had a foul smell !! I cancelled my stay and took a different one. I hope the host fixes all these.