Although Maria was not there to meet us,she made perfect arrangements to ensure that we were shown to our apartment upon arrival. The house was spick and span and looked exactly as it did in the pictures. The shower was clean and the flat was bright and well lit. Flat was perfectly located -- so near to West Kensington tube station, which is in Zone 2 and close by all the major tube stations in London. Everything was perfect except that when we first arrived there was a huge swarm of houseflies in the house, and we had to swat them all away ourselves(the cleaner explained that this had never happened before?). Maria was a great host - so easily contactable and very keen to help out whenever possible. Thanks Maria!