The appartment is in a perfect place, very central and easy to find from Victoria station. Furniture is well chosen but for a two people the bed is very small.
Unfortunately the heating did not work properly and the windows were not closing so we have had constant draft in the night, so we were freezing two days.
Alessandro did reply most of the time asap but given the time shortly before NYE he might has been as well busy :-)
I can recommend the stay but would consider a different room if I would arrive with two people and one of them over 1.80 meters.