Sam was easy to reach/contact. His lovely cleaner helped us with check in and also helped with an issue we had with the toilets (which they fixed for us within a couple of hours)
The flat is in a large area of blocks of flats of social housing -but inside it very nicely decorated and very clean and is ideal location for any concerts/events at Alexandra Palace (20min walk away).
There were some lovely extras such as leaving us fresh fruit, tea, coffee, milk and biscuits. Will use the apartment again if I go to any other events at Alexandra Palace