Gilly is a very accommodating hostess, friendly and charming, and was always willing to provide anything requested. The room is compact but has everything, including a good hair dryer, coffee machine and kettle, coffee, tea and breakfast items TV and wifi. Buses to central London stop right outside the door, and having a separate entrance was a definite plus, allowing us independence during our stay which was fairly long. The only negative was the very noisy street traffic, but we hope to stay here again sometime.