This flat is gorgeous and clean, and in a terrific location: about a two block walk from Gloucester Road station, across the street from the Museum of Natural History, and right next to a bus stop. We were able to get to all the sights in London easily and also had some nice dining options close by (that were included in the handy welcome book.) It was nice to have two bathrooms that each had a shower or tub. Please be aware that there are steep steps down from the street, and also steps up to one bathroom and steps up to the tub/shower in the other bathroom. There is a small step up to the kitchen area as well. Our group (2 adults, 4 kids aged 1-7) did not have an issue with the steps, but others might. Kitchen had everything we needed. Communication with the host (a management company) was generally quick and I appreciated that they were able to accommodate an early check in on short notice. The washer/dryer is temperamental -- it broke while we were there, despite us following the instructions, so be aware of that too. Overall a positive experience and a good fit for our family of 6.