This was my first time using Airbnb and I wasn't really sure what to expect. I'm happy to say I had nothing to worry about.
Caz was very friendly, hospitable and couldn't have made me feel more welcome. My room was compact but comfortable and Caz has a lovely clean home. The only negative thing I experienced was that I couldn't get a useable phone signal in my room and the Wifi signal was very weak when the door to my room was closed.
One thing I can't thank her enough for is the wealth of travel information she provided. I hadn't visited London for 19 years and had never flown into Gatwick so I didn't know what was involved in getting from there to Kentish Town. Caz messaged me everything I needed to know and put my mind at ease before I travelled.