The location is great and the price is decent. Because there's no reception, problems cannot be resolved fast. The floor I stayed in was smelling of smoke when I arrived and when I called they told me no-one could come to see before the day after. There were building works going on so could not open my window (it was dusty and builders were just outside) so unfortunately my stay was not comfortable for a few days. The good thing is that customer service is really responsive and understanding.