My stay was fine. And I appreciated Sarah accepting my last minute booking. The room is small, as pictured; the bed was very comfortable for me! I would advise those staying in winter that the room is very cold, and use of the heating seemed discouraged. Also, towels weren’t provided for me, so consider checking on that or bringing/buying your own. The overground is about 10mins away walking and is a good connection to get into Central London.