The apartment we rented turned out to be on the very TOP floor. This would have been fine, yet the Lift was broken & we weren't told about that fact. We called & were immediately sent to a lower floor apartment, which was satisfying. These types of things should never fall through the cracks, as one may have a Heart condition, etc and not be able to climb the numerous sets of stairs.
Great value for the money, lovely flat! Location was fabulous as it is literally around the corner from Tower Hill Tube Station and The Tower of London, Tower Bridge!