Tom was always quick to reply when we booked and made our travel arrangements.
We met him on arrival, really laid back and tipped us off on the quickest way to the centre as we were running late to meet friends. Shame we didn't have time to chat, probably missed out on some good recommendations. Didn't bump into Tom again as we had differing work/holiday routines.
Flat was just as pictured, with everything you need, plus a really good shower.
A great relaxed stay, felt at home in the flat.