Very disappointing experience with Jenna, at first very nice and friendly however, when I have communicated privately constructive criticism I have received rude and blunt messages, which were also accusational.
I had to wait 15 minutes to get the keys to the flat even though I arrived at the agreed time. Someone opened my bedroom door in the middle of the night and peered into my room. Jenna also came back with friends banging, shouting and creating an appalling amount of noise.
No wifi code or bin was provided and no room in the fridge for my food either.
A real shame as I wanted to be able to leave a 5/5 review for her, however disappointing.