Boris met us on arrival and showed us to our room and he seemed very nice. The room was small but actually better than the pictures indicated. The bathroom was clean and spacious enough.
Everything you need is there for a short stay - fridge, microwave etc and it all works very well. The location is great, only a few Underground stops from most of the main attractions. There are also lots of good restaurants and pubs in the area if you don't want to use the Underground. Overall a great place to stay.