Libby is such a bright, energetic person, and great at communicating! Was very accommodating when we asked to check in early. She and Jordan mean it when they say make yourselves at home, my travel partner and I felt so comfortable there. They have travel books and a homemade welcome folder with tips and info - we used both and found them helpful. Internet could be spotty at times, but it worked well enough. Five minute walk to the bus, 8 minutes to the nearest tube station, and very close to everything cool. Both Jordan and Libby are very personable and fun to chat with, and also give the perfect amount of space if you need it. Highly recommend staying with them!