Lovely welcome even though we were arriving on a late flight. Basic and functional, we got the small room and could not close the window but in summer, it was fine. Sharing the bathroom with two other rooms was a bit much for us but never mind as we really enjoyed our long weekend there and did not expect a 5 star hotel as good value. Clean, close to a nice and big shopping centre (Westfield), which was great! Nice and quiet street. Close to Shepherds Bush underground station (5 mins walk). Rajna and Zika were friendly and Rajna offered that we left our suitcases after checking out so we could have lunch out and shop some more comfortably. Thank you!