Lee was very helpful and welcoming and met us to give us the keys, show us around the apartment etc. He is also always available just a phone call away if you need anything. The apartment is exactly as it looks in the pictures. The location is perfect, it has everything you will need in it and it is huge!! We were a group of girls having a weekend in London and we had plenty of chill out space in the apartment to sit around and eat / drink / chat etc. All in all, this apartment helped make our weekend perfect. Thanks Lee.