We stayed for a couple of days and the flat was great. Our original flight into London was cancelled due to the weather and we ended up a day late, but Alison was more than gracious in accommodating for our flight disaster and ensured we were able to get into the flat when we eventually made it. She was very kind and made us feel at home. No issues with the flat at all, within quick walking distance to public transit and super cozy! Would recommend anyone to stay here.