1)	Property lost one star b/c the refrigerator and freezer didn’t work AT ALL, with pint of brown water sitting in water filter, obviously for a while. Host did not let us know in advance and then indicated that replacing the motherboard would cost as much as a new fridge. There WAS a mini fridge in the living room so, if you do not prepare much food on own nor want ice nor care about keeping much beverage or leftovers cool, you may not care. 2) Lost another star when we could not get microwave to work and we did not get any response over the subsequent second week after sending a photo of controls with request for explanation. The lack of response was odd because, initially, host WAS very responsive to our communication that there were no paper towels, on last roll of toilet paper, shower was not hot and no washcloths, so we would go buy those items. To his credit, he used Amazon Prime to immediately send a supply of household items and he informed us that there is a booster button in closet for making water hot. 3) To put things in perspective, we are not nit-pickers (we have an excellent guest rating), it just was frustrating yet there’s plenty of good news: a) building is nice: 24/7 helpful concierge, great free gym, b) location is good: one block to Overground stop, Tesco Express market and middle eastern takeout and Indian/Lebanese restos, bistro/café all downstairs, huge Sainsbury supermarket 10 min walk or bus away, located in quiet luxury high rise development area with nice parkland and walk along waterfront, c) big living room with floor to ceiling windows, (no TV in either bedroom and be sure to pull out bed fully in second bedroom), plenty of storage space, bathroom compact but ok.