Andrew and Mali were not there but that did not stop them to be very available. They guided us before, during and after our stay and were really friendly. Andrew gave us informations about the best spots to see, the restaurants to try, the bus to take and the pubs where we could drink. The flat is well located in a place both quiet and near the center of London. Very spacious, very clean and bright, it's a very nice flat! Do not change anything, it's perfect! They are perfect!