My cousin checked us in initially, and her response to the hosts welcome was that they were very accommodating and friendly and showed her everything she had to know. When I arrived, I was pleasantly surprised by just how large the flat is. Also, the garden is great and we loved staying there, as it was a short convenient walk to the tube station which got us in to town in less than 10mins. The entire flat was clean and we had a wonderful and comfortable time there :) On checkout I got to meet the hosts and they were absolutely friendly and accommodating and I would definitely stay here again.