Property was a decent standard in a very convenient location. Could do with more basic amenities in kitchen (like a drying rack for dishes- also no chopping board available-which was the reason there was so many deep cut marks on the countertops where guests had bees cutting their food)
TV did not work for 80% of our stay and the company did not deal with this properly. This was discovered on checkin with the agent. No sense of urgency to rectify it. It was always a different person on the other line who wasn’t aware of the situation. Very slow to respond if at all. Frustrating as I spent hours of my time trying to get this repaired. No one was forthcoming to rectify.
The washing machine door was broken but we where not made aware when we checked in, which meant our clothes where locked inside for over 24hours which resulted in a damaged garment. A maintenance man arrived and said he had been booked to repair this before we checked in but had no knowledge of a tv not working.