We loved staying at Caroline's place! She was very organized and communicative prior to and during our stay, and even sent additional materials with neighborhood tips along with entry instructions to assist with our trip which was extremely helpful. Our flight ended up being delayed, and we were able to easily contact her to make sure the key handoff could be pushed back, which relieved my stress on a long day of travel. The location is just around the corner from Earls Court station, and it was very easy to navigate to and from the major London spots, even for a newbie! (Access to Heathrow couldn't have been simpler!)The neighborhood itself is quite picturesque, and we loved wandering the streets to check out all the pastel doors and houses. The flat was quite spacious, and we enjoyed relaxing on her GIANT comfy couch at the end of the day- Our stop in London was about halfway through our month long trip, and Caroline even had some laundry detergent tabs available for us to use with the washer, which was so appreciated!! Coffee and tea were also plentiful, and we felt quite welcome and at home. I would highly recommend anyone visiting London to stay here, and look forward to a future visit as well!