From start to finish it was an extremely easy and enjoyable stay. Elizabeth was there to welcome us, helped carry the bags up the four flights of stairs, gave us a quick tour of the flat and then left us to settle in. The flat has absolutely everything that you could need or want and is extremely comfortable. The location is great, equidistant between Holborn and Chancery Lane tubes and close to any number of pubs and restaurants. We would definitely stay again.