We stayed for one night. Thomas was responsive with messages. The flat was clean, comfortable and as pictured, and had everything we needed. It had a really decent shower too, and big towels! The location was good with decent transport links too. The only downside was the 'single sofa bed' which there was no pictures of - we thought it meant that the sofa folded out into a sofa bed but in fact it was essentially a single size thick roll mat. So that could be clearer on the listing.