The flat is as pictured - bright, nicely presented and airy. Location is good, 10 minutes from the Jubilee line in Zone 2, in a diverse and pleasant area (with a view of the Shard!), and about 1 minute from a small Sainsbury's supermarket and small park. Best of all is Luigia herself - warm, caring, funny, alternative, totally down-to-earth, responsive and efficient. Definitely a recommended place to stay.