A friend and I stayed in the basement apartment for 3 days while visiting London for the first time from the US. The checkin process was easy and there was staff that delivered our baggage to the room. The apt is clean and comfortable with 2 large couches for lounging. We had to ask to have the sofa bed made up as the assumption was that we’d share the king size bed. The area feels safe, off the main streets and is pretty quiet. There are some real drawbacks, however. Due to a few safety issues, this apt isn’t set up for older people or anyone with disabilities. The very steep and narrow stairs leading down to the apt is not suitable for anyone the least bit unstable on their feet. Additionally, when it rained they were really slick. The tub is very deep and stepping in/out is very difficult as there is nothing to hold on to…tile walls, tile floors, porcelain tub, and a glass wall that acts as the shower curtain that easily swings in and out. It’s also worth mentioning that there are people in the apt above that you can hear walking about and talking. Luckily for us they weren’t night owls.