It is not a fancy place but you can find everything u need during the stay, plus a quiet surrounding area and very convenient location in London. Soo replied me so quickly anytime when I asked for sth, before c/I and during the stay. Soo also select guests on purpose I guest, because I stayed twice with my mother, each time other room occupied with a mother and daughter made use feel very comfortable and safe. Thank u Soo very much and we will no doubt to recommend this place to other guests.