My wife and I stayed with our twin nephews who was teenagers. We stayed a week in July - and it was a hot week - which factors in to the comments.
Pros -
1. Spacious and uncluttered
2. Clean
3. Modern, lots of outlets
4. Close to Borough Tube
5. Very responsive when needed
6. No cleaning responsibilities at check out; they took care of everything; East check out
7. Only one flight of steps if walking, and there is a nice lift
8. Plenty of provisions of items such a tissue paper, toilet paper and paper towels.
Cons
1. Very basic on kitchenware. We had to run the dishwasher often as we would quickly get thru the glasses and small amount of cutlery. For a small additional investment, that could be bettered.
2. We had to sleep with windows open due to heat. One bedroom had significant street noise, and the other a pungent chicken smell from a fried chicken takeout on the ground floor. Box fans would have helped - both with air flow and noise.
3. We only had one set of towels at arrival. While there is a washer/dryer combo, it is relatively slow to dry towels. The owner was awesome and responsive to our ask here and provided a second set for us.
4. There were no sheets for the pullout bed. We were told there may be some in the cabinets but weren’t able to find.
Again very responsive management company and a great trip overall. Just a small investment on the items would below would make this an even better vacation property.
Thanks.