The stay was perfect! I had some initial issues with the key lock because I was jet lagged as hell, and Marco was really communicative and helpful and didn’t laugh at me too hard haha. The place was great and so central and easy to get around. The mattress was super firm which threw me a bit at first but once I got used to it it was great. It was unseasonably cold when I was in London and the flat was always really warm and cosy. Would definitely stay here again, it was great.