This spot is awesome! I liked that it was easy to get to from the airport via the two nearby underground stations, and had multiple bus lines that took me to places of interest, like Westminster and Canary Wharf. The place is very clean, and had everything we needed for the trip. Jessica was quick and great about responding to my messages and concerns. The only thing is that there is an elementary/primary school next to the complex, but it shouldn't matter if you start your day early to go sightseeing. Would definitely book again if I visited London again!