The owner was nice & was quick to respond. My bad review is for the place itself. The shower is clogged and so about 5 inches of water collects while you shower and then it takes an hour to drain. The shower also leaks water onto the floor. The washer was broken, owner offered to reimburse for laundry service but we didn’t have time for that. Only one bed was semi comfy out of the 4. The rest were very hard. The apartment needs upgrading. Kitchen drawers broken/cracked. Rooms smelled like mildew. Bathroom wood rotting due to the water constantly leaking when showering. Apartment is about a 10 min walk from tube station. Bus access close as well. Location is not walking distance to any major points of interest. Overall, seemed to be a safe neighborhood. Check in was easy and owner did let us check in early. Would not stay again.