Robin was absolutely fantastic during our stay. Communication was easy and fast. Robin was very nice to speak with and answered any questions we had. The home was situated close to the tube which made it easy to get anywhere you wanted in London. All of the main attractions were only a 15-30 minute commute (including walking to the tube and from the tube to your attraction). Fantastic location! The pickup of keys was convenient for us and the home was gorgeous. We asked for a second bed for my father, it is a bit more stiff than the actual bed in the bedroom. Recommendation: if you are young, no big, but for anyone older this additional bed may be a little rough to sleep on. My dad opted for the couch (he was stubborn and wouldn’t take the actual bed), the couch did him well though. Overall, wonderful place and wonderful stay. Thank you Robin!