They were incredibly flexible, generous, and kind. Helped in every way I could have wanted. I arrived a bit later than the check-in time, and they found a way to get me in despite them not being there. When they arrived, I got a warm welcome and was asked several times if I needed anything.

Room was tidy and spacious, living space was comfortable, and the bathroom was excellent! In a great area. The 5 min walk from the Victoria Line tube made it very easy to navigate London!