The instructions to our flat were incorrect & we were given the wrong address twice. The above flat had no keys inside the safe box and then the next address, the basement flat below was already occupied. We were stuck in the rain with all of our luggage waiting for the new instructions, to figure out our housing arrangements. I do appreciate their prompt response, however it took 2 incorrect addresses to get to our destination. This fiasco lasted about 45 minutes. We then had to walk 2 blocks in the rain (in a country we’ve never been to with 2 elderly parents). In addition, the bed in the upstairs bedroom was broken & my elderly mom got hurt. we saw missing boards from the bed and upon further inspection we found additional broken boards hidden on top of the dresser. This was my first time using airbnb internationally and I would rather go back to using hotels instead. I am also questioning using airbnb ever again.