The flat at Hamlet Gardens was as described. It was a comfortable and convenient location. Underground service and bus service is very close with a grocery store directly in front of the building on King street. Excellent food, restaurants, pubs and shops in a walkable distance to the flat. The Thames Path is also easily reached on foot. We went to all of the big attractions throughout zones 1 and 2 & also traveled further out to Windsor and Hampton Court Palace using the flat as our home base. The flat itself was clean and comfortable. There are many steps (78 total if memory serves), but that is disclosed up front in the listing. We are are a late 40S early 50S couple not in the best shape but did find that they were fine if you take your time. The stairwell is bright, wide and well lit with handrails all the way up. The building itself is beautiful, quiet and quite secure. The park nearby was fun to walk through every day as a alternate route to the underground station. Communication was good and Stephanie & Andrew were quick to respond to all of our questions. I would recommend this location and would stay again.