The location of the property and the people with the checkin process were great and accommodating.
However, our entire trip turned upside down when we saw mice in the apartment on the day we were checking out. Because we were out most of the days exploring the city, we probably didn’t encounter it or see them. But on the last day we were sat in the property and that’s when we saw the mice. We had to immediately leave the property and checkout earlier than planned. This was quite a horrifying ordeal and absolutely unacceptable. The property was handed over without telling us of damages to the table top stoves and sticky floors in the living room. Cleanliness of the property was beyond bad but as mentioned we were out all day and only got back to sleep.
We are thoroughly dissatisfied by the living conditions and mice in a vacation home is unacceptable and we would want to get a refund on this trip as it isn’t a small amount that we paid for the property.
Hope to hear back soon.