Bob is a first-rate host. Not only did he allow us to check-in a bit early, he greeted us with milk and cookies and then led us on a lovely walking tour of the neighborhood. We stayed for 5 nights and throughout the week Bob delivered baked goods to us and sent us links to events of interest. Bob made us feel welcome and helped our experience to feel quite personalized. As for the flat itself, it is even more lovely in person than in the photos and suited our family of 4 quite well. We had everything we needed, including a washer and dryer, ample bedding and towels, and a well-appointed kitchen. We loved sitting in the sunny conservatory, listening to the neighboring choir rehearse their beautiful arrangements. The Knightsbridge neighborhood cannot be beat. Everything we needed was no more than a few minutes walk, including the Tube, parks, museums, and groceries. We wouldn't have wanted to stay anywhere else in London and can't wait to return to Bob's place on our next trip back.