Very clean. Towels, shampoo/conditioner, and breakfast of cereal provided each day. Fernanda was home when we checked in so it was very easy. Good location - not right in the middle of down town London but a nice walking distance to Big Ben etc. Vauxhall statation is very close and the tube is easy to use once you understand it. Sets of city bikes are very close to the flat as well which are very convenient and easy to rent (£2/day). Thanks for having us!