Our family of three stayed very comfortably in Sam's flat. When we arrived we found the flat well stocked with life's small necessities - teabags, condiments; soap and shampoo - although the flat was a little dusty with the residue from previous tenants. We were a bit nervous on arrival as we overbooked ourselves by a day and we weren't able to negotiate with Sam to reduce our 11 day stay down to 10 days. As AirBNB first time users, we wondered if this was a sign of other problems to come. These concerns turned out to be ill-founded - everything went smoothly, plenty of communication before we arrived about the key and a friendly and helpful face (friend of Sam's) to greet us there at the agreed time. The flat is a delight - just as the pictures show (comfy, practical, good amenities ie good fittings in the kitchen, some wear and tear in the bathroom and other usual places). The best thing about the flat is the double windows in the stairwell, great light, a sweet view.

It was a welcome time in our holiday as we felt as if we were staying in a friend's house, rather than living out of a suitcase in a hotel. It is quiet and located centrally - 5 mins to Hampstead Tube and 10 mins to Hampstead Heath overground. We really liked the local patisseries and other food shops. For tourists like us there is a photo printer just up the road. We would happily stay at Sam's place again.