I had a wonderful experience of London and part of it had to do with staying in a nice room in a beautiful area, close to public transit, close to restaurants and shops, but yet away from the hustle and bustle of Queensway Street, in a beautiful street with white rows of buildings, and walking distance to Hyde Park. The room has everything you need, a comfortable bed, a good size room, and great hosts. I didn't meet Ange but the email communication was quick and efficient. Her cousin Lauren was very kind and helpful. She let me use her mobile phone to arrange for a ride to the airport. I highly recommend this place and will come back if I travel back to London.