I felt very welcome by Su and the room and bathroom were absolutely tidy. I felt gifted to have the chance to leave my luggage in the early afternoon as I arrived on a saturday. The two dogs are very quiet and peaceful fellows. From Terminal 2/ central bus station I had 1 hour to get there. The way from Hatton cross or T4 takes about 15 min. by foot. I felt safe on my own also at nighttime. Impressive to see the planes coming closely into the runway. Thank you, it was a good experience to stay here. :-)