Coming into the UK, I had to quarantine for 10 days, and Adam was great at accommodating all of my requests and providing all of the info.
He also made an effort to anticipate the check in so that I would not have to stay outside waiting.
On top of that, communication was great throughout my stay and the flat itself was great for what I needed. Spacious enough, with a well equipped kitchen and a nice balcony to get some fresh air.
Also, the flat is 2 minutes walking from the Jubilee line (Swiss cottage), so it’b be very easy to get anywhere.
Highly recommended!