This was our first Air BnB experience, and it couldn't have gone better. The apartment was a great base to explore London. It was an easy Tube ride to and from Heathrow as well as central London. The Tube station was less than a 10 minute walk, and Hammersmith has access to several different Tube Lines. With the use of the lock box, Vivien was able to accommodate our early check in - which was greatly appreciated. She provided us with lots of information about the Hammersmith area. We enjoyed coming back to eat at one of the neighborhood pubs after spending a day in the city. We would recommend Vivien's place.