Never ever have had such a traumatic experience. Could not check in the flat for 2 hours wait in the door and stay around. Got panic as I left outside in the night. No response to my countless calls, texts and messages through Airbnb. Finally Airbnb support canceled the reservation on behalf of him as he didn't respond to them either nearly 3 hours. Because of him I ended up to book a very expensive hotel in the last minute and made a journey to the other part of London because there was no available place. Besides, he was very rude and used an abusive language, texted and called me as an "idiot" because I cancelled it and advised me to go to expensive hotels. Actually, I didn't cancel Airbnb because he was not approachable and aggressive!