Moira could not be more helpful during our stay - any request we had was met immediately, and many that Moira suggested herself made our lives much easier. She provided space in her fridge, extra cutlery, all things necessary for our 10 month old to be safe in the upper area of the house, and even printed off a Kew Gardens voucher for us to use. Moira provided travel cot, baby gate, baby bath tub, blankets and facilities to store and warm baby food.
The house was extremely close to the gardens and the rail network, and we could come and go with our own key. Access to our own sitting room and a floor of the house - including private bathroom - was more than enough space to feel comfortable. Despite being in London, the area is very quiet and we had a good night's sleep as a result. The Kew station is on the District line which makes it easy to reach many of the museums in London.
Breakfast was generous and home baking and bread was a lovely touch; it was good to have access to a toaster, microwave and kettle throughout the course of the stay.