Arune was great at responding & the room itself was just as described. The complex wasn’t the best & I heard yelling outside at one point, which I didn’t love. Location is about 1 mile from London Eye, so I was able to walk to a lot of places & the metro was close by - so good location! Unfortunately the other people staying in the Airbnb made the stay not as enjoyable, but that is the risk you take booking just a room!