This is a terrific place in a great location if you are looking for a quiet place to stay. It's just minutes to the tube. Patsy is very thoughtful and a great communicator. Her responses were always quick. Others have mentioned that the apartment can be cold, but there is a space heater in the room, and though I am usually sensitive to cold, I didn't find it an issue at all. The apartment is on the top floor the building, so it's quiet even though it's so centrally located! If you are looking for a quiet place to stay in a central location, this is a good option!