From the beginning these hosts were excellent with their communication.
We found the unit beautifully spacious as there were 2 couples sharing. Having a second toilet is also a bonus. The unit is close to Hanger Lane for the underground and numerous bus routes, as well as easily accessible from Heathrow via the Heathrow Connect to Ealing broadway and then a no 83 bus or minicab to the unit.
We had a challenge with the unit that the hosts supported us in trying to fix, and at the end of our stay they came to check that all would be in order for the next guests.