Anna was a great host, from check in to check out she was swift to answer and clarify anything we didn't understand. Her place was nice, a great location close to the Excel centre, clean and welcoming.
My only negative is that, as me and my brother are both of large stature, certain aspects of the apartment weren't the most comfortable for us (which isn't something that can be helped, just thought I should mention for my fellow heavy-set people).