Whilst we didn't meet Sarah in person, communication was very easy with her. There were building works on the property during our stay (which she had notified us long before we arrived) and Sarah was very accommodating in helping us work around any issues. The house was very cosy, definitely a great kitchen to use if you like cooking, lots of utensils, pots and pans and cooking equipment. The living areas are lovely and look out onto the beautiful garden or the quiet street. Literally minutes to Gipsy Hill station which go to London Bridge and Victoria it's really convenient. Had an enjoyable stay, thanks Sarah!