Claire was very friendly as we arrived and responded very quick on the night itself although we changed the meeting time to an hour earlier. We had a good chat with her when we arrived and as we left. It was just good vibes. She also helped find the best route for our destination and gave us some local bus tips. The lodging itself was very nice. We had our bed and bathroom within the same private space, so that meant having our own private sphere. Would highly recommend. :)