I rented this place for my parents, who were visiting me for a week. I chose it for obvious reasons: great spacious apartment with all the facilities in a perfect location (and right next to mine!). Simply a luxury in pretty much central London. Danilo was the nicest from the beginning being really responsive to my messages and meeting me face to face to show me around, hand in the keys, share emergency contacts and explain more in detail. Both the apartment itself and the attention did not disappoint at all. However, considering I am a frequent user of Airbnb, I must point out some aspects that turned out a bit unsatisfactory in my opinion. First of all, even though the place was meant for my parents to stay and I live nearby, I warned the host I would be probably spending some nights with them as it would be more convenient. I was told this was alright and that I could sleep in the sofa but, the very first night, when getting home late after the obvious trip for them/long day for me I could not find any duvet nor pillow for me to use! I contacted Danilo the next day and he indicated me what to grab. Still upsetting considering the tiredness of the previous night and the fact that the alternative was not even covered with proper cases. Secondly, it really caught my attention how such a basic amenity as toilet paper was not really available at sight... Finally, I am not sure if we were treated differently due to the fact that I live in London, but no information was given at all regarding transport, shops, etc. Again, this was no necessary at all since I am local but every other time I have stayed at Airbnbs all around the world, hosts had loads of suggestions ready and even little gifts! I guess that, for a city like London, the place is such a good value that they do not even bother because they know they will get guests anyway?
In conclusion, an extraordinary apartment, especially for the accommodation standards in this city. Area is lovely (currently very trendy for nightlife among others) and attention was fantastic in general. Everything good despite the commented disagreements but I would say plain correct - anyone would appreciate a bit more of effort in the hosting manners!