First off this is a lovely apartment, really nicely decorated, especially the living room. It's got a great kitchen too and I loved that it was on a main road so you could sit and watch the world go by. It's also exceptionally close to the underground which is fantastic. I'm going to put my niggles in here and finish on a positive because people often read the start and end of a review and I don't want to be unfair - it was a positive experience overall. So the niggles - the balcony is not an idyllic little bit of outdoor space, it's tiny but it's also surrounded by huge pipes wafting cooking smells from the KFC below up. Only a smoker would go out there so if you're looking for a balcony to enjoy, this is not it and the photos are a bit misleading. Another thing I felt was slightly misleading is that there IS a TV but it doesn't have TV channels on it. It has access to Netflix etc but it's not what I was expecting and there are no instructions on how to operate the TV in the first place so unless you have a similar TV you could do what we did and spend a lot of time trying to work it out. If this is you, the smaller of the remote controls is your friend. A note telling you that would be good. Third, DO watch the video showing you how to open up. I didn't (my fault) and I couldn't get the door open. As soon as I saw the video I managed it. Also, there are two flats in the building and I'm assuming the neighbour doesn't do their share of looking after the communal areas. The staircase carpet was very dirty and the walls weren't much better. I was dreading opening up the apartment door once I saw them but I needn't have worried because the inside of the apartment was spotless, absolutely spotless. Also they have oil and salt and pepper and other basics for cooking which is really helpful but I don't think they mention it. Last but not least, the response times when you do contact them (and they are available 24/7) are excellent. So the niggles aside (and I'm sure they'll sort them because they seem very responsive) it's a well positioned, well decorated, comfortable lovely apartment AND they left us water, wine and chocolate which made us feel very welcome. Oh and we met the cleaner when we were leaving and she was lovely.