Jyoti's flat is great, near resturants and a grocery store. We didn't meet Jyoti, but she respsonded quickly to any questions I had. Her husband met us before check in and they allowed us to keep our luggage there since we had such an early flight. Very much appreciated! The flat was clean, stylish and cozy. It's about a 8 minute walk to Victoria station and about 15 mins to Buckingham Palace. Just some notes; before you enter the flat, there are stairs to go down to enter and before you walk around the flat, you have to take off your shoes. Besides that, we really enjoyed our stay!