Sour taste initially due to the additional payment based on beds being used, have never experienced this with other hosts (would have cancelled if final cancellation date hadn’t passed, this felt premeditated). Dirty washing in bags in every bedroom on arrival, dirty underwear in one bedroom (in my opinion, a partial refund should have been offered for the wash bags regardless of the dirty underwear). No back door key which is a fire risk due to means of escape (host delivered only on request). No toilet roll. No additional extras such as coffee, tea, milk (four sachets with one tea bag already open). Slightly strange reluctance to provide door pin despite messaging after 2pm check in time. Boiler originally off which in my opinion, cleaner could have switched on before our arrival as some guests probably wouldn’t figure this out. No blinds on some bedroom windows making it difficult to sleep. Positives - location, new decor, new cups, good water pressure in shower.