This apartment was exactly as listed, no surprises! Conrad's neighbor Tom let us in and we had no reason to contact anyone after that. The apartment was in great shape and had everything we needed for our 1 week stay. The main living space is huge and the roof deck was lovely. The central location was perfect and within walking distance of the main destination neighborhoods. Great restaurants too! It does get noisy as the apartment is above a nightclub; we could hear bottles and cans being dumped in the alley throughout the night. Conrad provides earplugs if you need them. There isn't any counter space in the bathrooms, but there is plenty of closet storage throughout. Beds were very comfortable, kitchen had all the accessories you need and the welcome bottle of Prosecco was so nice! Peter kindly let us leave our bags in the apartment for a few hours after check-out. We would definitely stay again and will recommend to friends.