The indications are easy to understand. We didn't have any problems getting there or finding our room. Room looked like the pictures. We didn't need to contact the hostess but she made clear she'd be available if we needed to. The room is fine for the value+location. Didn't use kitchen during our stay. Only issue would be the cleanliness of the bathroom but the hostess can't really control how the other guests leave things. The bathroom was also needing some reno but again, for value+location it was fine.