Serena made me feel very welcomed despite we never met as our schedule is quite different. She has arranged everything very well for my arrival, great instructions for getting there and picking up keys from the concierge was smooth. Likewise, checking out was simple and flexible. The flat is in a great location being right next to the Vauxhall tube station with the convenience of a supermarket right downstairs and the flat is very clean.

I had a great stay in London and perhaps we will meet next time!