Unfortunately I wasn’t able to make it to london, uk due to an airline technical issues. However, Maria was responsive and understanding to issue a partial refund even though there was a strict cancellation policy. It was a pleasant experience working with Airbnb and Maria to come to a satisfactory solution for all parties. Based on communication and resolution, I appreciate Maria for her understanding and highly recommend for travellers to consider her Airbnb and I would do the same once I am able to make the trip to London. Thank you Maria!