Quick response and great hospitality are the highlights of our stay. We stayed there for 5 nights and Marks helped us with both early check in and late check out. Everything we need, Mark accommodates.
Location is just +-3mins walk to West Kensington station that connects you to District and Circle Line Underground, and +-10mins walk to Barons Court that connects you to Piccadilly Line (Heathrow Airport and Kings Cross St Pancras). Bus stop is just 30secs walk. You have 2 groceries store nearby (Tesco Express and Coop), few barbershops, a coffee shop, a Thai restaurant, and a good Italian restaurant. Everything under 3mins walk.
About the apartment, Mark handles few units in the same location. Ours was in lower level below the ground, so we need to take a few steps with stair, and then sharing the main entrance with 3 other units. The room was good, not too big, but should be enough for 2. Had a little issue if you're traveling with big luggages. Amenities were great, mini kitchen, good wifi. The bathroom was just ok but not that great.
Overall, it was a good deal in general and would like to stay there again if I'm traveling alone or two.