Our first impression of the flat was that it was not very clean. It was quite dusty and pet hair was found in the bedding. It was also dark and damp. In terms of convenience, it’s a 10-15 minute walk to the nearest tube station, so not very close. Overall we felt safe walking at night.
The biggest frustration for us occurred the last night when the intercom to the building was malfunctioning; the intercom was unresponsive to any buttons being pressed. We called the emergency contact who then contacted the owner. After over 30 minutes of waiting outside at 11pm at night in the cold, the response we received was that the owner has not heard of any other residents of the building having this issue and then asked us to “just try the code again.”
Based on the lack of support we had when locked out of the building, it is definitely 2 stars.