We loved staying at Lydia's flat and would definitely stay there again next time we are in London! The flat was exactly as pictured and described. It was clean, comfortable, and provided all the amenities needed to have a great trip. All appliances seemed new and worked well (she also had a helpful information guide on how to use all the appliances). Lydia also provided helpful recommendations about the neighborhood and London in general and had a nice little selection of books, in case you finish yours while traveling. She was extremely responsive both during the initial booking and during the trip. Check-in and check-out were extremely easy and straightforward. In short, we couldn't have been happier with our trip!