John was a great host! He communicated quickly and honestly, and he was very accommodating with the check-in/out process. The apartment is a little further from the city than we would've liked, but we were able to walk or bus to nearby train/tube stations. John also gave us detailed instructions for how to do this easily. Our only complaint with the space was how small the shower was, but that's a small issue compared to how spacious the apartment was for a family of 5 adults and the convenience of a washing machine. The pictures posted are accurate and I would recommend this apartment to anyone traveling to the London area.