Dani was really great, she waited for us at the train satiation and from there she showed us the way to the apartment, she had everything clean and waiting for us, the only problem I had was that the Internet didn't worked and because of Christmas Eve thy couldn't get someone to fix it but they manage to give us a internet hot-spot witch we could use through the city of London, the apartment is very nice and cosy, we where 6 and we where a bit tight because the sofa bed is just for one adult or maybe one adult and a child or two child's, the apartment is new so everything is in place and working, Dani was very helpful with everything we needed and she responded very quickly if I had a question or a request