What a great find! Picking up the key was easy from a shop nearby, following clear instructions emailed to me beforehand. The apartment was clean, comfortable and in an absolutely amazing location. It’s under a minute walk from Camden tube station and has a big Sainsbury’s over the road which is open til late. It had everything we needed, including a TV and hairdryer which were not listed on air BnB as amenities. I’d love to stay again next time I visit London.