It was ok for a last minute booking but having been asked to wait until 5pm to check in so everything could be ready, the cleaner was still on site when we arrived just after 5pm and we had to go away again and wait until gone 6.30pm for him to finish. We tried to contact Houst several times during this time to find out when we could get in and were told they would get back to us but didn’t until much later when we had resolved the issue ourselves. The next contact from Houst was to ask us to rate the cleaning & check-in!
The flat is not quite the smart, sophisticated place described in the listing but is ok and has most amenities for a short stay. The beds are small and not overly comfy. The tv doesn’t work well; the volume turned down or off by itself or won’t go up at all, we couldn’t get the remote to work even after changing the batteries and the tv turned itself off randomly on occasion.
On the plus side, the towels provided are very soft and the heating in the flat was good.