My sister and I stayed for a night over the August Bank holiday. We are not that familiar with London but the room was easy to locate once we arrived at Kings Cross. Zaeem was quick to reply and even issued us a partial refund when we were asked if we could check in a little later. Once inside, everything is clearly signposted, clean and the WiFi is great. The room has everything you would need and expect from a hotel room, but without the sky high price. We felt safe staying there and would definitely stay again. The transport links are also as convenient as advertised so even if you have plans around London (as we did), the room is still a great place to be based.