Katie and Simon where really even more real and helpful and nice than what We expected from reviews we had read. This was my first experience with airbnb and will use again after this experience. We were in London for 4 days with my 14 year old daughter and really enjoyed having a chance to stay at somebody's home. Katie was really flexible letting us come in with the luggage earlier than "check-in" time. We were helped with the essentials and a lot of extra things as well and had some really nice talks with these wonderful people. The undergroung was a short walk away and the area seemed colourful, yet safe. Nearby, we ate at dirty burgers (wonderful atmosphere, good burgers) and The Hart (really good food at a brewery pub!). katie and Simon's house seems to be the perfect airbnb, with people coming and going all the time and still these people let you feel you are special. Will definately book again when next time in London.