Neil and his team were a pleasure to work with. I made a request for a cake to be delivered to the flat because we were getting in late and they were responsive and very helpful in arranging all of it for me. It was somewhat the opposite of what we discussed however it was delicious.
The unit itself was great! A nice little balcony; comfortable living room with a generously-sized TV; great kitchen with everything you might need; and a relaxing master bath with a spacious tub, which we utilized both nights we were there.
We had an issue with the hot water after we ran a bath. Neil and his team were quick to address it—even sent a plumber while we were out to take a look at it.
Our only other issue was there were lip stick-stained glasses in the dishwasher when we first arrived and the linens smelled like they were left wet in the wash for a bit before being dried, making the sheets feel not quite as fresh.
Would still recommend Neil’s flat if you’re in the area!