Other reviews will tell you how kind and knowledgeable Demi and Nick are, and I agree. Let me add that they provide washcloths, and the shower is wonderful: strong pressure, warm to hot water, and an absorbent armpit-to-calves bath sheet. And (drumroll) skin-firming after-shower creme provided. Altogether a superior shower experience. Cleanliness, helpfulness, kindness, all as reported by others. Lovely couple.