Very helpful, welcoming, communicative, hospitable and friendly owners in their family home. All rooms (including bathroom and toilet) are relatively clean and tidy with towels provided. Location is good nearby to main road, underground and local transport to get to central London easily. Situated in typical estate / block of flats for the area with standard room / facilities, but this is all represented well in the more affordable price compared to others. Would highly recommend and happily stay again :)