I have very mixed feelings about this stay.
There are some very positive things about my stay but equally some negative things.
The pros
Fantastic location- Very close to shops, restaurants and excellent transport links.
For its location - the street noise in the bedrooms is minimal
Cosy -The apartment is described as cosy and indeed it is, the lounge room kitchen has good lighting and good energy.
Storage -the apartment has excellent storage for all your needs especially as it is a small apartment.
Cleaning products - There are lots of good quality cleaning products and loo roll etc.
Good linen
Comfy beds
Constant hot water
The Cons
This place is managed by a company called Houst. They are easy to get hold of and respond with messages via Airbnb however there is no continuity in the agents messages and it feels like no one really has their finger on the pulse. This was amplified when I arrived as there was no TV and no Internet as promised on the listing and I really had to fight to get these things put in. The good news is now there is an excellent TV in the property. But communication regarding this was lengthy and annoying.
Wi-Fi is a pocket device and so drops in and out.
Noisy boiler in the bedroom
The common hallway is absolutely filthy
The kitchen utensils are minimum- we were staying for 4 weeks so needed to cook rather than restaurants and cafes.
Vacuum is abysmal and they didn’t replace for 4 weeks even though I requested over and over.
Dripping kitchen tap -the lounge and kitchen are in a small space so the constant dripping was very annoying as well as wasting water. I repeatedly asked for it to be fixed and where promised over and over but to no avail.
The flat was dirty when we arrived and there was hair all over the floor. They did respond quickly and sent another cleaner but she had to scrap the floor with a hand brush as the Vacuum was so inefficient. (and not replaced)
The slow response to issues I had on day 1 which were only sorted a week later after much begging.
Blind fell down
Fridge door fell off
No TV
No Internet
Broken thresholds
Now fixed- but the reponse time was unacceptable.
They did install a chain lock I requested for which I was grateful.
Please don’t get me wrong I don’t want to disparage - I am trying to be honest about my stay.
If you are a short term stay and you want convenience this is a great property. It just didn’t work all the time for me as a long term guest. Hopefully they have sorted the issues I was up against.