I had had a great stay at Chapter for a week the previous month but the second time round my experience was not as good. This time the radiator wasn't working for the whole of my stay (I did report it, apparently it was a problem on the whole floor). There was a bad small coming from the drains in the bathroom for the whole stay. There was a draft coming from above the window, which I had to block up with tissue paper.
However, my previous stay was excellent with no problems, so I think this was just bad luck.
The real plus point was that the view from the window was still fantastic.