Though we did not meet Paul in person, check-in and communication throughout the entire process was smooth and seamless. This unit is located very close to Kings Cross/St Pancras which was very convenient for traveling into and out of London. Quiet neighborhood, nice communal space, and continental breakfast / waters / beers were a nice touch. Very hostel-like. The room was a bit on the smaller side and especially the shower in the bathroom. I’m rather slim and imagine it would be too tight for a larger person. Overall it was nice for a few days but for a longer stay I would probably look elsewhere.