This place on arrival was in such disrepair that the room went through a whole refurbishment after my complaint on the 1st day.
When my complaint was sent via airbnb it was disputed under the view that “nobody moves furniture to check for dust”
I found it hard to breathe in the room ( had asthma when young) and investigated areas of the room that had strategically placed furniture and took additional photos to emphasise that this room had not been throughly cleaned in months if not years.
Ironically Jean asked me to push back my arrival time due to it not being cleaned, which I accepted and also gave him an extra hours grace on the proposed timeframe and responded to him with a message similar to “I will give you an extra hours grace to ensure that the room is to your required standards” and also ensure its not a rush job
The plumbing in the bathroom was so bad that you wouldn’t have to wash your ankles due to the blocked drain - I decided to start my gym membership early and shower there instead.
The kitchen was in the same condition as the bedroom- never thoroughly cleaned with dust on drawer handles but the surfaces and fridge were clean enough to use to a certain degree.
This could be a super extensive list but the experience was bad enough without having to relive the ordeal on a review
Conclusion- this place needs regular inspections with a spring clean fortnightly/monthly… or just a cleaner that actually does their job
I booked for two weeks and in all honesty would have left in the first 24 hrs but had a lot of work on and would also have had to pay nearly double the price to find somewhere for the same length of time at short notice. It took a whole week to confirm a day for my room to be cleaned and practically worked until 9-10 in the evening in the office (for 1 week) to avoid having to be in the room.
Jean was responsive with communication when the issue effected him i.e. partial refund and wanting to refurb the room which consisted of a new bed as the old one was sunken in, new lighting and switches. After the works had been done I didn’t hear from him for a few days, but it would have been polite to check on the day that the room had been cleaned and sorted after all the palaver.
Wifi was sporadic and I WFH two days a week - being struck by lightning would be less shocking than my wifi experience. I had to leave the flat to get calls and emails
The iron isn’t an iron it’s a little travel “iron” my phone was bigger than the iron and would have been better off warming a pot on the stove and using that for a bigger surface area
Location was convenient for tube and Asda and other shops and restaurants (Hounslow) wasn’t more than a mile and a half if you research the route I took/one stop on the tube
Fairly quiet place internally but theres a local cricket ground/social club right outside the window so couldn’t avoid it due to the heatwave during my stay
Don’t order deliveroo as they seem to be thieves in this area and claim they can’t find your address even though an 8 year old could navigate themselves to the flat - stick to pizza as they will venture up the stairs.
Luckily nobody has to endure the state of the room i embarked upon now that I made my concerns clear and that resulted in a refurb job so I wish everyone else a great stay
Once the room had been cleaned and bed replaced it was a comfortable stay within the room… wifi exempt
A little mirror and a standing fan was a nice additional touch and was appreciated given the heatwave