although we never met, but angela has a fast response upon things we need. Having internet wi fi issues on arrival (maybe you could check the wi fi before guest arrival). As for the apartment, located in the quite and safe neighborhood, close to street full of restaurants, and shops that open until midnight. Apartment is possibly newly renovated or built, with nice modern and chick interior, elevator, digital lock and daily housekeeping. Overall we satisfied with our stay during christmas and new years eve in London. Thank you!