The best part about this place is of course the location - very centrally located near Paddington tube and rail it was a great base while in London. The area does get a bit "edgy" as you get into the late evening but nobody gave me any trouble when I came home at midnight. Thanks to the detailed information provided by Robert in the welcome pdf I had no trouble finding the entrance down a side street and opening the lockbox. I wasn't mentally prepared to haul my two large suitcases up the many flights of stairs to the top floor so if you are travelling with a lot of luggage you should be aware of this. The apartment itself was nice and I enjoyed my stay here - would recommend!