As shown in pictures, the apartment was decorated nicely. The bed was large and very comfortable. The neighborhood was generally quiet; however there was construction/renovations taking place in the building and a train runs directly behind building. Stairs to unit are narrow and steep. Location was excellent, close to transportation and close to the Super Tesco. Communication with Sergio was inconsistent. Check-in was not available until later than promised. Dirty linens were left in trash bags within closet and a request for clean dry towels was unanswered. We were provided with three semi-damp towels for two people during a seven night stay. The dryer within the unit did not appear to work properly, and sink in kitchen was not properly attached.