Upon arrival there was no keys provided to us throughout our stay which meant our apartment door had to stay open, Robert was not available to communicate most of the time nor did I find him helpful. The apartment had a terrible sewer like smell all throughout, be sure to pack some air fresheners in or leave the windows open. There was an iron however no ironing board to use, the walls in the apartment was stained all over n could do with a paint, not a great experience at all. The only positive was the location as it was next to Westfield shopping mall, and public transportation. However if your thinking go visit central this apartment is too far out and not worth it.