This was a wonderful stay! Communication was excellent from start to finish, instructions for entering the flat were clear, the flat was very clean with necessities provided (soap, shampoo, hair dryer, wifi, etc.). Location is superb - a few minutes' walk from Paddington Station. Definitely a do-over! One thing to note is that the flat is on the top floor, so there are a lot of steps... but, how many times in a day does one go up and down? Definitely NOT an impediment for my next rebooking! :)