PROs:
- The communication with the host Veronica was quick and efficient, same with the lady who did the checkin with us. (I had booked the airbnb for my parents which are already a little bit older.)
- The location was great, 3 min walk to the Overground station and 10 min walk to Shepherd's Bush. Kensington High Street with lots of shops, cafes and restaurants was also extremely close.
- The furniture in the flat was nice with a lot of charm and my parents enjoyed that very much.
- The road itself was pretty quiet.
CONs:
- The bed was quite small for my parents and unfortunately my mother had to sleep on the couch almost the whole time. Upon arrival I had the impression the bed was a little bit small myself. It says "Double Bed" in the listing, which if you do the research in the UK is 135cm. In other countries a "double bed" might mean a different sized bed.. so just something to bear in mind if you would like to book this flat.
- The hallway leading up to the flat and in front of the apartment door was extremely dirty.
- A bag with the dirty towels and linens from the previous people staying there was in the flat for the whole 12 days my parents were there.
- They stayed for 12 nights and each one received one large towel and one small towel. I think for a stay of almost 2 weeks, it would have been nice to have 2 sets of towels.
Overall I think with some small improvements this can become a "luxurious" experience. We provided some more feedback about a few things that were not working, and the host said they would look into it.