Tracy had good communication and was friendly and helpful when we arrived. The room and shower room were clean and looked just like the pictures. We stayed on a cold night and the room was cosy and warm with tea, coffee, milk and biscuits there for us. Tracy had left crumpets and porridge for breakfast, but we headed out to Wanstead high street which is a 5 minute drive away. It was great, we would happily stay again.