Imogen is wonderful, and the room is just as lovely. She was very helpful in communicating directions and other details for the place, and was flexible when I had to change dates. Upon arrival she had a selection of candies in the room, which was a very nice touch, and made me feel welcome the whole trip. The room has a beautiful terrace, perfect for a coffee in the morning (if its not raining) and the room gets a lot of natural light. Its a quick walk to the Tube, and the bus stop is less than a minute away. I highly recommend staying here. So much, in fact, that I booked it for another two months.