I booked Robs place for 3 weeks over the Christmas period for family visiting from overseas, and in the run up to their stay I found the Rob to be very responsive when communicating about dates and access. I found the flat easily and had no problems with access. The flat is on a main road with easily accessible public transport links, there was slight traffic noise but on the whole very peaceful and safe (* I also live in London and therefore feel that living on a main road is a positive), also nice neighbors in the building too. The flat is as pictured, light,bright and comfortable with everything you could need for a short or long stay. I would definitely recommend to others looking to make bookings.