Christian is very nice, he explains everythings, discussed about what to do, he loves london and it was very nice to have his point of view. he is reactive et made sure we get the keys. he asked during our stay if evrything was fine. his roommates were also nice. the flat is like the pictures and the room was perfect. it is very well situated (20 min by walk from westminster/big ben/london eye) and we did almost everything by walk thanks to this situation. on the way you can easily make some shopping. I recommend this place because it is good situation, good quality and good price. thanks Christian.