The location is great but everything else about this apartment you would be wise to avoid if you have any other option. The bed was so bad we slept on the couch the entire time. And the couch was not comfortable either but better than the bed or floor. Honestly an air mattress would have been a blessing here. The key pick up/check-in was inconvenient and the cleanliness was surprisingly bad as other reviews said. Towels and sheets stained, dirty floors, the infamous 2 mini toilet paper rolls as mentioned was true as well (we had to purchase our own + bars of soap because there were only tiny hotel samples- we left them so shout out to who got those bonus items staying after us). The bath faucet has no labels and the customer service person we contacted had no idea how to operate it either. We showered with the tub filling up unable to drain the water for the first night and next day because the plug was stuck. Also no instructions for the place to easily access- only a pdf file sent via msg that was difficult to open on a phone. Overall it was a bad experience but we made the best of it by spending our time out enjoying the city. WE LOVED LONDON and the customer service rep was very kind listening to our issues and speaking with us several times. The location was also great for transit and being close to the city centre. Hopefully this is a new set up and will improve with the feedback.