Gruff is soooooo nice!! He responded quickly to our questions and help us on preparing the London trip. The house is nice too. It is cozy and quiet, located in a Victoria area where central London is only 20 min away. There is everything we need in the house. We are 4 people with only one couple, but there is not problem on allocating beds as there is 3 bedroom!! The place become a very important enabler for our wonderful London stay, we totally spend 4 nights there. Clapham Junction station is only 6-7 min away, and we can easily access everywhere. We very much like to choose it next time we visit London.