Booked in july to see a show in September, when we arrived after a 5 hour coach journey, we were greeted by a rude member of staff who told us that the booking they had for us was for the month prior, and treated us as if we were stupid and made the mistake of turning up at the wrong date.
He then told us that they had no beds left and offered no help or resolution to find us a place to stay for the night. We ended up having to book somewhere else for 4x the price.
After having tried to contact the host multiple times and receiving no reply, i would advise anyone to not stay here for fear of getting double booked and receiving the worst customer service i have ever experienced.