My fiancé and I spent 4 nights at Lisa’s flat last week. The check in process was detailed and easy to follow. The flat was very clean and comfortable. The location was ideal- Borough underground just seconds away, Borough Market a short walk down the street. We easily walked to most of London’s top attractions. I had an issue trying to figure out how to use the washer/dryer machine and Lisa responded quickly and helped me navigate the process. I definitely recommend this flat when visiting London!