David was very helpful answering questions and providing important information about transportation and the neighbourhood beforehand via e-mail. The two people who were on-call to meet us with the keys and help with any problems during our stay, Charlie and Bianca, were very pleasant and sometimes helpful. The third floor (a lot of stairs) apartment is spacious and well set up which we appreciated. The neighbourhood is very lively well into the night, very conveniently situated for food, theatre, tourist sights, transportation (tube, buses, taxis) and shopping.