Check-in was perfectly organized although Donovan wasn't there himself that morning. The room looked as described - small but functional and, since we were mainly in the city, the room was perfect for us. We had separate bedsheets for all three of us which was very comfortable. Toilet and shower are seperated which we liked too. The whole appartment was clean and nice. Check-out went very easily, Donovan was a great host and I'll definitely recommend this place to friends and wouldn't mind staying there again when visiting London for the next time.