This was my very first time using Airbnb and I fear Robert may have spoiled me for future trips! His apartment is exactly as depicted by the photos and impeccably clean. He stocked the kitchen with fresh fruit and snacks and told me to help myself. The bathroom is bigger than my bathroom at home and has full-sized Dove products in the shower. The bed and pillows were very comfortable and I didn't hear a peep all night even though I slept with the window open. Robert graciously let me arrive before the check-in time due to my early flight, and after I got settled in he gave me a map of the Tube and walked me to the nearest station. I saw him that night when I came home late but didn't see him again after that. Overall it was not only a great way to see London for the first time but a really positive introduction to Airbnb. Thank you Robert!