Plates not cleaned properly and gave off an odd odour.
Sheets and towels weren’t changed and provided.
Communication wasn’t great - no way of contacting reception from the room or by mobile - the receptionists/concierges wouldn’t always be present to speak to - often left their post.
Room was much more narrow than as described with very little storage. Would not say that this room was as described. Bathroom was very claustrophobic and probably reason as to why it isn’t shown in pictures. Felt very much like cheap student accommodation. Wouldn’t recommend for Canary Wharf.