Host was accommodating and easy to communicate. However, space lacked the luxe feel that seemed to be promised in the listing. Firstly, there are a TON of stairs that could pose a problem if you have small children, older folks or anyone with impaired mobility. During our stay the Wi-Fi did not work correctly and the place had significant plumbing issues to the point we couldn’t even enjoy a shower and all drains were very slow. There is no keyless entry which posed a problem when one of us unfortunately lost one set of the keys across town which we communicated immediately with the host. The owners (not host) wanted to charge us an outrageous amount (over 600 USD) despite having copies of the same keys. Thankfully AirBnB reconciled this in a more appropriate manner. However, the whole process and stay left us with a really bad taste in our mouths