I couldn't have been happier with my stay at Paul's in London. When we arrived his detailed instructions got us inside and connected to wifi quickly, which when traveling abroad and relying on wifi as your only source of communication is terribly important. And speaking of communication, Paul was great. He was extremely prompt with any response, and the packet he provided helped us find food in our area without any hassle. The apartment was clean and well laid out. It was my first time staying in London and I have to say Paul and his immediate communications and lovely apartment made the stay a delight.