Alan was very welcoming and extremely helpful. The townhouse was perfect for our multiple generation family. Location allowed us to get around anywhere we wanted with either a bus or short walk (10 min) to the Lambeth North underground. Tesco was a short walk (10 min, opposite direction to underground) to pick up basic provisions. House had UK adapters for electronic devices and helpful tour books to peruse. After the crowds at various museums or tourist sights the garden was lovely to look at or sit in and we really did hear Big Ben from the house.