The location was really easy to find, because Alessandro gave great directions. Also it is quite close to multiple Tube stations. We didn't get to meet Alessandro personally, but his staff was very welcoming and nice and really helpfull. We were able to leave our luggage there when arriving before checkin time and when leaving late at checkout. The room itself, while quite small, is cozy and includes everything you need, including snacks, coffee, tea, and even milk and cereals for breakfast.