its a new flat at the museum street close to the British museum. the flat is comfortable and cozy for couples or families with 1-2 small children. the windows big enough and the bring air and bright to the flat. the problem at the flat are the shower and the floor 3 that is really hard to take the bags upstairs. one big problem that happened and make us disappointed is the connection with the owner of the flat. we couldn't get him because all the connection is through the management company and the very polite as the British tradition but unfortunately the couldn't help us at all. we get 2 keys for the outside door and to the flat door at the floor 3. for 4 day all was good bat one night we get back at midnight and someone close the middle door at the stairs of floor 1. we couldn't get inside for 2 hours and the management company didn't help us at all and didn't give us the owner number to help. eventually one of the neighbors get out for something else and save us from slipping outside. he tell us that we need 3 keys from the owner and not 2 like we got. the problem last the other morning that we afraid to get outside together and the managment company didn't help us and send us unrelevant video that show how to get to the flat. when we understood that we need to solve the problem by ourself we wrote a big massages "please don't close the door at the stairs of floor 1"