This is basically the first time I use airbnb alone, and the experience was very pleasant. Susan is a very nice and friendly host, she showed me the room, bathroom and kitchen on the first day, and taught me how to use her microwave, gas hobs and hallway lights. All the information she gave me were very helpful, she helped me to check the wifi password and gave me her son's number for any further help. And the room she provided to me is very clean and comfy, I had a nice week in London living there. The house is like 4mins walk to the nearest Sainsburys and bus station, and 20mins walk to the Westfield shopping mall, it was very convenient to me to go UAL Lime Grove campus, hope my review is help:)