Amazing space, however there are alot of cons. Starting with the chat bot msging you instead of a person is very annoying to deal with. Top Floor is abit difficult to bring larger luggage up but is very obtainable. Lastly they try to upcharge you for everything, for example for extra bed sheets they will charge more, for extra bath towels they will charge more. This is ridiculous! Hosts like this give airbnb as a hole a bad rep, the live able space is great, however the host is a company trying to nickle and dime you. Overall these are things that can be addressed and fixed and if they are this space would be a 4.5 star place easily!