To be clear, this is a studio but perfect for a single traveler or a couple. There are many stairs to negotiate, and you need to figure out the hallway lighting. the place is super convenient to two tube stops, and queensway has all you will need in terms of groceries and drug store. small but functional kitchen. bed comfortae enough. carpet could use a steam clean. Etsh is super communicative. he personally got me settled in and did not complain at all about my faulure to update about arrival time (phone issues on my end). check-out was simple and hassle free.