Claire and her helper Christine were very accommodating with our early arrival and questions prior to arrival. The flats do offer amazing views of London and are extremely warm and spacious. Showers in both are not easy for anyone with disabilities but fine for the able bodied. Flat 40 has a low toilet that again can be a problem for elderly/ disabled but lifts and handy parking on the street made access good. I had a bad experience using Hoxton cabs (1/2 hour late nearly missed the wedding) but great one using Uber.