Jason and Blandine saved our vacation. When we arrived at the place we had booked for London it was dirty and had a lot of issues. It was huge stress looking for a new place last minute that could accommodate our family of 6. We were able to book their apartment last minute and they got us in as quickly as possible. The customer service was far and above anything we expected. The apartment appears to be recently remodeled. It is clean and spacious with 4 bedrooms with full-size beds we had plenty of room for everyone. The kitchen had a fridge, microwave, washer, dryer, dishes, silverware, pots, pans, and other supplies. We were given a large supply of linens that lasted us through our stay. The apartment is very close to bus stops and within walking distance of the train and subway. If we are ever in London again we will be looking at their properties for a place to stay.