Richard is trustworthy and very helpful, friendly but not intrusive. The location is conveniently placed halfway between central London and Heathrow, and allows use of various overground and underground lines. Kew Gardens is just a few stops away. I was pleasantly surprised by the wide and tasty range of relatively low priced (for London, I mean) meal options in this area, thanks to the multi-cultural environment.
It might do you better to stay longer than just a couple of days, as the price of the cleaning is relatively high (compared to the price of the stay).
I already miss sitting in the "conservatory", with the door to the garden open, and one of the cats stretched out comfortably behind my computer.
Recommended!