Communication was always fast with good details, flexible check in-out.
The apartment is spacious, bed linen and towels freshly washed, but floors where dusty, is on the 3rd floor without elevator, the neighbourhood is not very nice, but it gets better as you walk towards the station.
There are nice cafes and restaurants (Smokestak is a must if staying in the area)
Bus a few steps away and station a good 7 min flat walk.