Our family stayed here on a Christmas trip to visit our daughter who is studying at Exeter . Great place for 6 people. Sonny worked very hard to get us into the flat early. He personally came and helped clean, and then went out and got some groceries for us. Beds were very comfortable. Shower downstairs was narrow, but most in Britain are. Water pressure was very good but we did run out of hot water. Still we had 6 people so that was not unexpected. Location is close to the downtown area. Shops were close. The train runs from South Bromley Station straight into Victoria Station. Only 25 minutes if you catch the express. Overall we had a very good experience.