When I first looked at the place, I was scared! It looked really bad from outside. There was a lot of trash in the front, and scarry, but once I got in the apartment, OMG it was so beautiful and just like the pictures very comfortable, everything we needed was there! I did like the location, just steps away from everything! Transportation to get around was excellent! I felt safe. Charlotte and her assistance were always nice and prompt to answer and take care of any issues. I will Definitely come back and I recommend it if you come to London. and want to be comfortable without spending a lot of money! If you are on a budget, but you like comfort, this is the place! Thank you Charlotte!