The location was great, and checkin was easy. We got to London before the designated checkin time, but we were able to drop our bags and explore the city while the wonderful housekeeper, Connie, worked on cleaning up after the previous guests. The accommodations are wonderful - cozy and tastefully decorated. The extra features, like USB ports in the outlets and chargers/converters available, made it even better. Those thoughtful touches can be easily omitted, but when they’re included it makes such a huge difference. We definitely enjoyed our stay!