The very friendly and helpful staff allows me to overlook a few weaknesses: that the furnishings are very worn in places or that the heating and holder for toilet paper are rusted. I could hear my neighbor talking and the neighboring room doors slammed loudly. However, the bed was comfortable, coffee/tea making facilities in the room is a good idea and the breakfast was good too. The area is good during the day and well connected by Underground. I would avoid the streets at night though.