The apartment was lovely, clean and in a safe neighborhood. Faiza was there to meet me and show me around the apartment, which was great. It was very convenient to get from Heathrow to the apartment. However, if you have a lot of luggage, you will need to carry it up a couple flights of stairs and it's about a 10 minute walk from the Earls Court tube station. As is the case with most city apartments, it was quite noisy at night. If you are a sensitive sleep like me, bring some earplugs and it won't be a problem! Overall we loved our stay and would definitely recommend!