Jocelyn was very understanding about our late flight situation. He got in touch to ensure we had landed and advised us that his nephew would take care of us. His nephew was very helpful. He went above abd beyond to ensure that our stay was comfortable. He gave us a lift from the train station and even helped us arrange our travelling through London the next day.
The house was just as described. We had the ensuite so had the entire ground floor to ourselves. Jocelyn's nephew was kind to point out the food and kettle in the kitchen and we felt comfortable enough to brew a cuppa before bed.
The room was clean and homely. The double bed easily fit the two of us in, the ensuite bathroom was nice and spacious and clean too. Toiletries were provided in the bathroom and clean towels. The bedroom also had a tv and we felt free to get comfortable as we were given a spare pair of keys.
In the morning we had breakfast which had been set out clearly for us (the table setting) with some fruit and Jocelyn's nephew had pointed the food options out to us the night before so we felt comfortable having breakfast.
Jocelyn's nephew was also helpful in providing his contact number even though he was at work and this reassured us and helped us feel more comfortable about the process.
After we left I received a call from Jocelyn's nephew to let me know that I had forgotten my phone in the room! He was kind enough to arrange postage for it and made sure that I had received my phone!
So overall it was a really enjoyable stay. Our first experience of airbnb and definitely one worth remembering! We thought the house was in a great location near gatwick airport and allowed us the rest we needed for the long trip home. We would stay again!