This place was in a hotel-ish. No front desk and as far as I can tell no room service for the length of your stay. It was definitely on the 4th floor and the elevator still was not working on August 20th. That being said, the room was very clean and the beds were fairly comfortable. Good for a one night stay (without bags) or just a place to crash. Beau was incredibly quick to respond and I really appreciated that!