This booking was for my daughter who was starting a new job in London and was also flat-hunting. The room is in a charming Notting Hill street, and very handy for the tube station. Yvonne and Nick were very helpful both before and during the stay. We were able to drop off her extremely large and heavy suitcase the night before the booking started and Nick very kindly insisted on carrying it up the stairs all the way to the top! When her plans changed, the booking was adjusted and the extra nights refunded with no difficulty at all. The room is fairly small but perfectly fine for one person and the flat overall has a lovely feel to it. The hosts are often out and about but this also means guests can relax and feel they have their own space. They provided good advice and reassurance to someone who was new to London and nervous about a new job, which was much appreciated.