I really enjoyed my stay at Charlotte's lovely cosy house which i found very homely and i also found Charlotte to be very welcoming and approachable and she was very quick to reply to my messages before i reserved the room as well as being very helpful including with providing me with bath towels, washing powder and cooking equipment etc for the kitchen which i had sole access to during my stay which was very convenient as it meant that despite the location being a bit further away from Central London and local supermarkets etc than the areas i would usually stay in, but it was quite manageable once i discovered that there's actually a local bus route from very close by which takes about 15 mins or so to Thornton Heath which has an over ground station and a large Tesco and many other shops so that came in very useful. I also really appreciated having an ensuite room and the bed was very comfortable and its also a nice safe and peaceful residential area.
All in all i would definitely recommend a stay at Charlotte's place and would very happily return to stay there again in the future.