I would definitely say thanks for the helpfulness of Sam and his team, they provided extra glasses and towels in request, also helped us connect the TV when we checked in.
However the signals kept dropping off, no written instructions with TV how to reset.
The common toilet is too small, had no hooks or a surface to kee toiletry or glasses.
It appeared this is a set of flats managed by a business, and there was no character or features to the apartment. Fittings are very basic, and at bare minimum. For the amount charged it seemed poor value for money. The noise from the roads was quite loud despite this being seventh floor, and noise insulation was poor.
Sam did provide tea coffee milk which was very nice of him. His local suggestions were helpful as well.