Flawless communication, flexible check in, friendly host. Very convenient to leave our luggage and pick up after checkout. Central location with plenty of shops around. Simple but clean and well equiped place. It shouldn't be listed as entire home/flat though, it's a single bedroom with bathroom and some additional facilities. Bus stop close by, walking distance to Westminster area and Victoria coach station. Although it's central London, I do think it's a bit expensive for what's offered.