We chose to stay in this apartment due to its proximity to the Chelsea Flower Show, which we attended. It was a short 20 minute walk to the show. The apartment is just around the corner from the Pimlico tube stop and is about a 20 minute walk from Victoria Station. From the start, Louise was very easy to deal with and responded promptly to any queries we had. She provided a link to a household manual, which was informative and useful. She kindly facilitated us the day we arrived by giving us access to the apartment before the official check in time, so that we could drop off our bags. On the day we checked out, again, she allowed us to leave our bags in the apartment after check out time until early afternoon. The apartment had a nice sunny aspect and was spotlessly clean. We didn't use the cooking hob, toaster or microwave. The en-suite was compact but the shower itself was very spacious. Would be happy to stay here again if we return to London in the future.