Common room was practically unusable for 2 days out of my 3 days stay because the sofa cushions were wet from the deep cleaning that Terry had gotten done. My daughter and I had to sit in a cafe till closing time and just come home to sleep. Requested a small refund which was not even acknowledged. Place is also not the most convenient if you have to come back late at night on tube. There was a sign in the building that said this is counsel housing, something that should be disclosed as that might have something to do with the quality of construction and interior.