Firstly the positives, this house is a gorgeous place to stay, in a great location and with everything you need to have a brilliant time. Perfect for a special occasion.
However, we had problems with check in. Unfortunately mobile phone signal for us was very poor (O2) and we couldnt access the house instructions. Once in the house, we discovered the master suite was locked and no one seemed to know where the key was. We were asked to search for it!!! Finally found it in a locked safe when we realised we needed parking permit. The first hour of our arrival was very stressful with at least 10 calls to Hopewells. Although Hopewells were apologetic and gave us a bottle of Prosecco - it was a bad start to our birthday celebrations. We had no idea why a room should be locked when we booked the whole house! As it’s known that the mobile reception is bad - a printed house instructions left in the house would be useful.
We did love the house though and would definitely come again.