Very poor communication from the landlord (company) - I feel totally missold.
I had reported the electric shower not working properly (running intermittently scalding hot and freezing cold) on the first morning to be told that this issue has not occurred before. I returned in the the evening after work to find nothing had changed, I had to leave the accommodation and check into a hotel in order to access a useable. To clarify, there was no option of a cold shower as that would also randomly be hot.
I did not receive a reply until later the following morning and told I should have called the out of hours number in lengthy guide sent at check in.
The shower is electric and is simple to use. The landlord has questioned my honesty and that I’d willingly go to work unshowered in the morning and then in the evening want to last minute find and move accommodation for the week is ridiculous.
At this moment, no further communication or refund has been issued so I will take this up with my credit card company.
Besides the shower issue, the accommodation does not live up to the expectation from photos or other reviews. The building the flat is in feels unmanaged, wet linen was left in the washing machine.
Highly disappointed.