Helen is a very friendly and amiable host, who greeted us with tea and home-made cake. The off-road parking saved us money and hassle. Helen's home is within easy walking distance of the city centre (about 15 minutes). Our room was in the loft, so a few stars to climb, but very warm and welcoming and a very comfortable bed. The view of the Clifton suspension bridge was a bonus. Throughout our stay Helen was accessible, but very relaxed and flexible. We felt like we were staying with a friend. Cannot recommend highly enough.