First off, the location of this apartment is incredible - just a short walk from Cabot Circus. The host was friendly and was willing to help us when we needed, however we ran into a few issues during our stay.
When we arrived, we found that the code for the key box did not work. After calling Lou, we found out that we were given the incorrect code and she apologised. After we got into the apartment we had some issues with the heating and the boiler. Luckily the host drove to the apartment and helped us with this issue.
During our stay we saw a mouse in our kitchen. We told Lou about this and she said that she had left traps around the house, but we never saw any evidence of this.
Other additional issues we had were that the glass table was very wobbly, to the point where it was almost unusable, there was burnt food on one of the cooking pans which had not been cleaned properly, and the shower drain was quite blocked which caused water to pool up and might overflow if left on for too long.
We enjoyed our stay overall, but these issues still stood out to us and hindered our time in Bristol.