Not the most relaxing trip this time unfortunately! The previous tenants left late and didn’t leave the keys properly, so the cleaner was late. When I arrived at 3pm she said she had to leave then or could stay later but charge to do the hoovering. Then there was a rug in the hallway soaked with water that we thought was a leak so a plumber had to be called. The Airbnb team did try to help but made us feel like they were doing us a favour and didn’t make it clear we didn’t need to be at the place for the plumber to be there.
Otherwise Charlotte’s place is nice but a bit damp and not that a relaxing stay as we hoped for!!