Unfortunately, we returned home from our holiday because we could not comfortably stay in this house in Bristol, we left the property 2 hours after arriving.
This were a number of reasons including -
The mattresses were extremely poor quality, and thin – and in the master bedroom half the bed frame was missing.
There was a smell of smoke throughout the property.
The bathroom was unclean, including the bath and the shower which also had a lot of limescale. The pans in the kitchen were unclean.
The house was poorly lit and gloomy, with many light bulbs that did not work
Music was being played loudly by neighbours at the back, in the garden
In many places, the décor showed signs of deterioration and lack of care.
The overall effect was a gloomy student house.
The cost of the stay was high, at £266 a night for 3 nights (£799). We have requested a full refund because we did not stay in the property but the host has not met this request. We have only received a small amount (£160) through AirBnB automatically for the cancellation of our 3 nights. Overall, we have paid £639.88 without staying in the house!
A disappointing experience.