Communication with Briony was easy, pleasant and prompt. The flat is close to the city centre but the bus is infrequent so we walked a lot. Being on a hill and on the fourth floor the flat has lovely views of the neighbourhood. There is a co-op next door, a nice pub and a bakery and cafes close by. I would say the flat is more suitable for a family as the second bedroom is set up more for children or young adults rather than 2 single older adults. The lift didn’t always work but generally was working again after a few hours. During our stay the dishwasher was still in need of repair.