Dirty place in a rough neighborhood of Bristol. Check in was awful, made to wait 30 mins on the road until the cleaners came giggling out of the door late. No apology, extremely unprofessional. Place was not clean, certainly not sanitised, all the furniture including bed was old. The bed was so old in fact that I decided not to stay the night, it honestly felt as though I could fall through the bed, could feel the springs sticking through. Window was broken so could hear the traffic on the street. Complained but didn't receive my money back so had to get it back through Airbnb.