The host team was very friendly and fast to reply. The location is amazing and the flat was very nice, aside from the questionable choice in artwork, but i will let you decide on that one.
We had a problem with the electronic lock, but eventually, with the help of a locksmith, we managed to get in. The hosts were very nice about this, and promised us some sort of compensation for the delay, but unfortunately we have yet to find out what that is.
Be careful when you use any of the applicances, as we discovered a cut in the cable for the iron, with the live (!!!) wire exposed.