Rachel's house is lovely and spacious and perfect for families with young children with lots of toys and books. When we arrived the cleaner wasn't finished but I understand the people who stayed before us had left the place in a bit of a mess so this was not to be helped - we just popped to Tesco for provisions and by the time we came back she was finished. I can understand if you're not used to cities you might be a bit iffy about the location but we live in SE London and thought the area was fine- lots of independent shops around and it only took us a ten minute taxi ride into the centre. Would definitely recommend.