Overall, this place did its job at a fundamental level. Unfortunately, there were certain mildly important expectations that were not met.
But let’s start with the good:
Self check-in was seamless.
It was obviously cleaned, and to a point where you could walk around barefoot.
Many other reviews mention the good and central location, and I’ll go ahead and add my voice to the chorus. It was very walkable and accessible to many parts of Bristol and just a short walk from a railway station, not to mention also not at all far from Temple Meads.
Now, the bad:
False advertising. We were promised 1.5 baths, which means two toilets, but there was only one bathroom.
The listing also said there would be a bed, a pullout, and a twin, which is perfectly reasonable to accommodate three people. Turns out there was an extra fee for the twin bed for that third person.
Lots of little things were broken, some of which aren't the biggest deal when it's functional at the end of the day, but were still small annoyances. The heaters wouldn't turn on, which made for quite chilly of a basement. The sofa bed couldn't be pushed down all the way. The shower door and shower adjustment knobs were broken.