Potentially a great flat in a lovely area. Basement flat is a little tired and wasn’t clean. TV didn’t work and was brought to the attention of agents who simply said ‘sorry’. Fortunately intermittent WiFi eventually worked and our iPads were used to watch TV. En-suite shower worked but is held together with sellotape. Other shower didn’t work. Irrespective of what the owner may reply with, we left the flat far cleaner than we found. We were quieter than the owners above. We didn’t complain. We were simply quietly disappointed.