On arrival it was clear to see the house had not been cleaned from the previous guests. On calling the out the hours team they responded quickly, however to arrange for cleaners it took an additional 3-4 hrs for them to arrive. We later found out from the cleaners that they had come from Wales which was also the reason for the delay in arrival.
We had chosen this home to celebrate a 30th birthday with a home cooked meal with games in the house, and just 9 gfs being together after such a long time (traveling from the US and Zurich as well as UK). Of course we soon realised we would need to change plans which in the end the Mia Living team paid for the change in plans to eat out (costing much more).
The house was beautifully cleaned when we got in but there were no basic amenities like tea or coffee or a welcome basket etc. I'd appreciate that we'd booked late but we hadn't (6 months early). The cleaners did give us a bottle of wine, but unfortunately most of the party doesn't drink so that was redundant.
Regardless of the negatives we had a lovely time together and the showers were powerful. The co-owner also personally wrote to us and refunded us for our night stay and I feel that helped diffuse the situation quicker as they had the ultimate refund sign off.
Probably wouldn't stay again, unless there was no other option for the same party size.