Unfortunately the apartment had not been cleaned when I arrived. The host had been let down by their cleaner.
I wasn’t able to reach the host and only had the Airbnb messaging tool to rely on as no telephone number had been given. I eventually got in touch with Airbnb who refunded my stay and I went home again!
The host picked up my messages early that evening and was genuinely apologetic and offered a few alternatives and options which although weren’t right for me, I was grateful for that effort.
It is a nice apartment in a safe and super convenient location.