The Little Trooper is a very nice place for a large family to stay. We had six in our party and the children absolutely LOVED the space. Richard provided champagne (I think, we do not drink), a Christmas tree, board games, Amazon and other TV services, and a really nice, huge space that the children could spread out in and enjoy. The fireplace was a nice feature which we really enjoyed. The washer and dryer were also great to have as we had a lot of laundry to clean before heading back to London. Check-in went smoothly as Richard provided all the directions we needed to enter. I needed a printer to help me prepare for a presentation on Monday, and Richard pulled one out of storage for me. I never got it going, but I am certainly grateful for the fact that he was willing to go the extra mile to accomodate. If we ever return to Bristol, we would absolutely love to stay at The Little Trooper again and would highly recommend it to other families. Very nice place -- and definitely more than you'd get in a hotel. One request -- hotter water in the hot tub:)