The apartment was described as ‘ a stunning arty apartment. We were certainly stunned on arrival. From the outside and up to the front entrance the property looks very run down. On opening the front door into a common area, this was confirmed. A stale smell and six bicycles in the hallway. On going up the stairs you immediately notice torn and ripped carpet, and then four stairs without any carpet at all….just bare wood!
The apartment itself was indeed arty.
Arty being a synonym for scruffy, messy and totally disorganised.
The bed linen, although clean , had not been ironed and had that ‘ just slept in ‘ look!
And the kitchen…..looked like the owners had finished breakfast and left. A real untidy room. We were expecting maybe some water/ milk in the fridge ( as always at every other AirBnB we have stayed in) but nothing.
When I called Simon, the host, he apologised but said we were welcome to use any condiments and in the cupboard…..half used tomato ketchup anyone, a little non refrigerated mayonnaise?
On speaking to Simon, he basically said that they hadn’t had any complaints before so , if we left within an hour, we would be refunded. Really? Just arrived at 5pm with two children in tow…..
All in all very disappointing, and shocked that no recompense was offered.