Very disapointing. The location is great and the staff are lovely. Unfortunately, the bed is terrible and the room quite small. the condensation through the windows causes a puddle. The stairway light didn't work and neither did the lift so we had to get to our room by phone light, which was funny at first but became a bit if a chore unlocking the door. The facilities weren't great and the cupboards weren't that well prepared for cooking. The fridge partially froze most of our food. upon requesting a refund we were refused and accused of lying about the hallway light! Not the worst place to stay for a night but if you're thinking of staying for longer then find somewhere else!