the floors were filthy and our feet were quickly becoming black when we walked bare feet.
the heating could not be turned off so we were uncomfortably hot and constantly needing to shower due to swearing. the host was notified about this but didn't address this issue.
the apartment was advertised as including a washing machine and dryer but it did not. the host said we needed to use a local launderette which was not free.
the host also made a claim for money from us for things that were already damaged, e.g. a chest of drawers, and claiming £70 just to move some mirrors that we'd needed to move into the bedrooms as they didn't have adequate mirrors in those rooms. this takes a few minutes to move them back and yet they are requesting £70 to do this.
the host also requested £50 because we didn't wash all the dishes, and yet this was not something that had been agreed upon, and cleaning had already been included in the initial booking price.