We went to Bristol to attend the festival Love Saves The Day. We had to arrive and get into the Airbnb earlier than check-in time, which was totally fine to arrange with Remy based on the circumstances. He was very fast to reply and was very kind and understanding towards our special situation. The accommodation was very good, it was clean and well accessible. The only that didn’t work was the hot water, but Remy provided us with a compensation for this as well. All in all very good stay in a nicely decorated accommodation - can recommend.