We were 3 friends who stayed at Ollie's apartment in Bristol and overall we really enjoyed it. It is a lovely spacious flat with two bedrooms, a separate kitchen, bathroom and living room. The kitchen had everything we needed for our two night stay. We had one small problem on arrival - we had requested the futon in the living room on top of the other two double beds as we were friends who didn't want to share beds. On arrival, there was no extra linen for the futon or towels. However, with Ollie's help and his prompt response, he managed to ask someone from the cleaning agency to come over within 2 hours and help us resolve the issue. My advice would be to just let Ollie know in advance if you're planning to use the futon as this is also an extra £10 charge for the extra linen. Ollie kindly explained this to us before our arrival however we were a little bit disappointed since the information wasn't initially in his advert. He did add it on afterwards though, which will undoubtedly solve the issue moving forward. We would definitely recommend the flat though, it was in a great location, quiet area, with lots of bars and restaurants and close proximity to the city centre.