We booked this place for 3 people because we wanted to be in Easton. The location is great. However, the company running this flat along with others in the building are very poor. The flat didn’t have basics - no hand soap in the bathroom or kitchen, shower was set up with a dispenser for shampoo/conditioner and it left was empty, basic cleaning hadn’t been done, and worst of all they didn’t provide bedding (duvet covers or sheets) or a towel for the 3rd person. The day before arriving we contacted them to confirm that there would be bedding for the 3rd person who would be sleeping on the sofa bed. They confirmed that the bedding would be inside the sofa…it wasn’t! The sofa and cupboards only had 4 stained duvets/mattress protectors with no sheets/covers. We wrote to them afterwards asking for a partial refund as the 3rd person was unable to stay and their response was basically “we just didn’t find the sheets” and it was our problem. We paid extra for a 3rd person and it was completely unnecessary.