Before arrival Andrew gave us very clear instructions how to get into the property which worked fine. He kept in touch throughout, excellent communicator. The room was as expected, lovely and warm, clean and comfortable. Lovely modern bathroom, could maybe just do with larger towels! Tea and coffee making facilities were also provided. Later in the evening Andrew came to ask if everything was in order and gave us some great tips for our visit into Bristol the following morning. Thank you Andrew for your great advice which worked well. A nice stay.