Olivia and Michael are very friendly and helpful. Oggie(their lovely dog) also welcomed me :) The place is good access to restaurants/cafes, Montpelier station and City center. I really enjoyed this stay and felt relaxed. The room is calm and spacious room with beautiful view ; the garden and Bristol City panorama view. I enjoyed staying all day long with a various kinds of teas prepared in the room. I had a good rest in comfortable double bed covered with an electric heating sheet.