Overall a disappointing stay in Bristol. Positives first: central location with secure parking immediately outside the front door. Check in was easy and communication was quick. Sadly we didn't feel the flat was the "haven" as described. A pan full of cooking fat had been left inside the oven, the dishwasher was blocked and had cutlery sitting in the bottom, the carpets were very stained, it had cobwebs on the windows, the blind cords had broken. The front door also felt very thin and was damaged around the lock area with a poor quality lock with no deadbolt or chain which, for two girls on the ground floor, didn't feel that safe. The shower screen doesn't fit the bath, so it floods water onto the floor when you use it, no bath mat either so pretty wet and slippery afterwards. A few other minor niggles but generally it felt as if it needed some TLC.