The Email telling us how to get there/get into the flat was very clear and helpful. Booklet on table when we arrived was nice telling us about the flat and recommendations of places to go etc.
We arrived on a Friday night and found noise from the street below and surrounding flats to be quite loud, people speaking heard through walls, chairs scraping on floor, loud tv/videogames being played. But it all stopped by 11pm so we were able to sleep fine and were very comfortable. Noise level the same for the weekend but quiet during the week except Tuesday when loud gaming went on till 2.30am. Lovely clean towels & shower very easy to use and spacious. Very nice main area, good TV. Kitchen was great except lack of a microwave and the toaster was old and didn't want to let go of toasted items. Overall felt very at home, used washing machine and vacuume during our stay. Spent every day out in Bristol and Bath coming home to the flat at the end of the day was very nice. Would stay again.