The location of this place is fantastic. 5 mins walk from the observatory, 15 from the zoo. 20 - 30 from the city center. Though be warned. It is at the top of some big hills.
Communication was brilliant with check ins and outs being super simple.
The flat itself is small and pretty.
As in other reviews the children upstairs are heavy footed first thing in the morning but this wasn't an issue at all for us. No noise at all from the pub next door!
Once a slight issue with the plumbing is resolved this will be 5 stars and the perfect place to stay.
Many thanks Gabrielle and team :)