Hello, We went to visit Bristol for a weekend away to relax from he busy London atmosphere. The location of the flat was very handy, everything was close by we needed. We had easy access to the keys and the lock made it easier to arrive as we went quite late in the evening so no one had to wait for us to check in. Overall our stay was nice but there were a few things I didn't quite find likeable. We arrived Friday late evening and as planned to relax we have planned to have a late morning the next day. We had someone knock on our door at 11am on Saturday that we found unusual so almost didn't answer as I thought it might have been someone just selling something and would look for the owners anyway. After the second knock we opened the door for one of the owners to say they "almost entered as thought we weren't home" as they need to show the bathroom to a builder for a planned refurbishment in the shower. This made us feel as we need to rush to get our of the house fo them to have access to it as we were only just getting up. I found this unmanaged as if you have a booking you plan to do a view for any works on the house for a different day so that no one is disturbed. We were leaving on Sunday and the check out was at 11am. Again, someone had knocked on our door at 10:58! Not sure about this one as we didn't answer as we were just getting ready to leave, however I found this a bit annoying again especially as in their discretion it mentioned we can have as much contact with them or as less as we want. We decided to have as less as figured everything is easily accessible and makes it smoother for everyone not having to rely on us and the other way around. I didn't like to be felt rushed on both days when you plan a relaxed weekend away. About the heating, after reading the quite aggressive instructions of basically don't touch it as it will cause major issues (or high bills, as you want to translate it) made us already feel like we don't dare to touch it. On the first night it was too hot so I following the instructions wanted to lower it but it didn't seem to work. On Saturday evening it was freezing and realised the heater couldn't be changed only between 6 and 17degrees. Never-mind that. The duvet had a great sound in the description but I think it could use a clean as felt like it hasn't been washed in a little time.( not the sheets the duvet itself) The only thing I missed was a hair drier, especially at winter. Just one more thing I found harsh, I always cleaned up in the airbnbs after I used any...