Sue was very warm and welcoming. Although I stayed for a very short time I enjoyed the interaction with her.
The place is very nice indeed (that bed is not only huge it is also very comfortable) and I highly recommend staying at Sue's. The guest room and the guest bathroom are on a separate level which gives you privecy if you need it. There is even a little office available for the use of the guests if you need to get some stuff done. In my next visit to Bristol this will definitely be my first choice.