Joanna made us feel most welcome both prior and during our stay, she went above and beyond in terms of ensuring that our stay was spot on. The flat is stunning in itself, and is right next to Clifton Village (very handy, especially for watching the mass ascent during the Ballloon Fiesta!). Everything we needed (even down to the little things that we may have forgotten to bring!) was provided. The flat was spotless inside with beautiful flagged floors and lovely features throughout. Would definitely return!!!