Lovely period property, great location, however:
I was quite annoyed to have paid £60 cleaning fee to find that the floors were filthy, clearly hadn’t been cleaned or hoovered in some time. The last guests obviously had a movie night as there were bits of popcorn on multiple floors/levels of the house. We ended up having to spend an hour hoovering and sweeping ourselves as constantly getting bits of crap stuck underfoot.
This is managed by a remote company who deal with everything via multiple texts and emails.
Having stated that I was not happy to have paid £60 for cleaning when it clearly wasn’t done properly, they respond with sentences like;
“Totally of that! Sorry again for the inconvenience.”