Their photos are extremely misleading. The room that was given was tiny! And when my mum of 75 who was staying on the top floor asked to switch rooms, we were told that we could swap for an increased price. That information was then revoked and we were told we couldn’t even swap!!
They really should make it explicit that for the money you don’t get what’s advertised. It’s extremely misleading. Not happy. I never take the time to write reviews but this I feel very strongly about.