Jo's place is very clean, the room is tasteful and very comfortable and is incredibly quiet at night, even though it's in a great location very convenient for shops and restaurants on Whiteladies Road.
Jo sent helpful communications before my arrival and was welcoming and friendly but gave me space, which is what I needed.
I didn't actually see her after check in for the 2 nights I was there, though I know that if I had needed anything she was available.