Mike and Rach were so welcoming and the place was so handy for me visiting UWE, parking right outside was great too. The 10pm curfew, 5pm check-in and 10 am check out we're all a bit restricting but very clear when I booked so fair enough. The bed was clean and comfy and bathroom was lovely but room dusty in areas and cluttered and just felt a bit unloved, my towel shed lots of someone else's hair on me when I dried myself too. I would however recommend Mike and Rach as hosts and suspect they were just very busy before my arrival as the entrance, stairs kitchen and bathroom was spotless.