Olivia was most welcoming on arrival, offered help and advice with what to do in Bristol. Efficient in showing room and explaining health and safety. Room was very clean with a fabulous view out of the window over Bristol. Impressed with range of teas which we have not seen before when travelling round the UK. Parking was not a problem, only round the corner on a metre. The location was perfect for us to visit our Son. The neighbourhood is just as expected for Bristol, quite safe and quiet.