I rented Ellen and Martin's flat for my dad and brother who were coming for a visit from Rome. Unfortunately their flight was cancelled at the last moment, so I had to cancel the first night directly on the day, and the hosts where very helpful and accommodating in agreeing to a refund straight away. Their flat is lovely, brand new (Martin told me they have finished to work on it very recently, and it certainly shows), tastefully decorated and spotless clean, with several nice touches, not least underfloor heating with individual control in every room and wi-fi working everywhere despite it being a garden flat. Hospitality was perfect, attentive but also very discreet. Would recommend anytime!