I was told to check in 3pm and arrived at 5pm on that day. But the entire room was messy and dirty! I have called the host many times but no one answer. I had to leave the apartment and book another hotel room because I had waited for 30 mins there and no one get back to me! I supposed to celebrate my birthday there but my day had been totally ruined by this apartment! Until the check out day, there is still nobody directly contact me how to solve this issue! That was the worst experience ever!