Suzan was very friendly and made me feel welcome and comfortable. Enjoyed the cups of tea, interesting chats on various topics and the comfortable room and bed. Less than 10 minutes walk to UWE Glenside campus and bus stop to City and UWE Frenchay campus (about another 10 minutes to Frenchay campus by bus) makes it more attractive. I liked it enough to stay again next week and would definitely recommend a stay.