Stayed for two nights. Booked for two people, had a third join us at the last minute but listing states the apartment caters for three and no additional fees for a third person. Asked for two parking permits but when we arrived only one was left and didn’t receive the second until the next day - luckily didn’t get a ticket. Parking on the narrow street outside proved troublesome. There are cars on either side of the road and it was a squeeze getting through. On the second day we received an email from Angela to say she had been into the apartment whilst we were out and noticed a third person was staying and informed us the third person wasn’t welcome and must find somewhere else to stay. She later replied to say a third person was fine provided a sleeping bag was used and that there were elderly neighbours in the flat below and to keep the noise down - we were in Cheltenham at the time! We informed Angela the third person would sleep in a sleeping bag on the fold out bed as agreed, to which she responded telling us that all three of us needed to find somewhere else to stay, despite the fact it was midnight! The flat is nicely furnished but there is no key to the doors leading to the garden (a big hazard if a fire had broken out preventing access to the front door) and there is no Netflix unless you use your own account. Really surprised at the way we were treated by Angela and on the whole disappointed with our stay. Would not use again.