pros:
well organized check in.
cons:
Sue seemed sufficiently nice while things were going smooth, once a little mishap occured by an accidental spill on a carpet; very rude and threatening behavior was revealed. Sue made direct insults, and showed concerning behavior despite agreement to fully pay replacement costs for the entire carpet, and offering to buy a brand new rug until the replacement happens, which is the most a guest can do in a situation like that.
I would not want to think what the situation would be if it was anything more than a carpet stain.
Following this the host tried to apologize, but when realized there was airbnb complaint, tried to make stuff up like working up the heating in the house to direct unfounded blame.
P.S. due to this abnormal behavior I had to cancel last night of stay and raise complaint with multiple concerns that is still being handled by Airbnb.
other cons:
* v poor cell phone signal in the house (Vodafone UK)
* the host would create on spot rules that are not her on Airbnb page specifications and force guests to comply to them.