I’ve never had an unpleasant experience with an Airbnb until my stay at Lou’s place.
Communication prior to arrival was poor, and we spent an hour trying to get in contact for the car parking code, before going to the resolution centre with Airbnb. The car park itself was secure once in though and well located - it is extra at £10/ night but this is reasonable.
On first inspection the apartment seems nice, it is decorated with fun accessories that make it look cared for. However, once you start settling in you’ll notice copious amount of body hair around the bed and in all the drawers. A dirty shower and sink, and grime and hair all over the floors. The apartment hasn’t seen a duster in weeks and felt dirty.
When we communicated this to Lou, she apologised profusely and said she would send a cleaner … but they never turned up. Then, we couldn’t get hold of Lou for the rest of our stay and we didn’t until we went to Airbnb for a refund who could only give us 10% of our first night back.
The kitchen is a good size, and the internet was fast. Location is great for city centre weekend but be prepared for an early start because the blinds don’t really filter out any light and the road is quite noisy (easily fixed by eye mask and earplugs though)
If you want a weekend in Bristol, there are a lot of better hosts and more suitable places to stay than with this ‘professional’ company. The service has put me off Airbnb for life.