Jake was very accomodating of our arrival and helped us take our bags up as there were very steep and narrow stairs. The room was clean and worked well for us as it was only really where we slept. We stayed from July 4th to 9th and it was some of the hottest days of the year (our own fault) but Jake provided us with a fan which was somewhat an assistance. The location is close to the main shopping centre hub, which is convenient.