Sarah met us on arrival and showed us around the flat. She made us feel very welcome and couldn't do enough for us. The flat was outstanding. Well decorated, brilliant space and extremely clean. we could not fault anything. There was tea, coffee, milk and sugar as well as breakfast cereal left for us. We had the use of the garden and were allowed to have a BBQ which was great. Mark was extremely helpful and offered to provide anything that we needed. We would recommend this flat and will use it again when we are next in Bristol