Unfortunately Pommy was not around but we were let in by her son Alex who showed us to our room. The room was exactly as described, clean and comfortable. The facilities provided in the room were excellent, we did not use the kitchen. It was not a concern for us at all, but it is a loft room so the ceiling in the bathroom and kitchenette area is very low, which might cause some difficulty for some. We walked into bristol, which took about 30 minutes, but there is a bus just down the road. A highly enjoyable stay.