The flat is great and just as described. However, the one thing that really annoyed me was that the company that manage the property had told me that it was impossible to check out later than 11am and that it was impossible to even leave our bags there even an extra hour which was very surprising and unhelpful of them. They told me that the cleaners needed access to the flat at check out time (presumably at 11am on the dot hence why we couldn't stay a little longer or leave our bags there) - However, the following evening I called up to see if the cleaners had found my keys that I had accidentally left there and they told me that the cleaners hadn't been in the flat yet and wouldn't be until the following day. I felt so cheated and deceived by airbristol. It would have been so easy for them to let us leave our bags there an extra couple of hours (something that every hotel/b&b caters for) but they just said NO without even checking with the cleaners. They also said it was too late-notice... but this was the day before we were due to check out. If you would like some flexibility with your stay AVOID this place and all airbristol properties as they are not in the business of making your stay convenient.