My friend Angélique and I stayed at Natasha's house during our week in Bristol. The house is very lovely and overall quite cosy. You can be in the city centre within 5-10 minutes by bus, which you can catch very close to the house. Or you can also walk there if you fancy it, which Angélique and I did multiples times because we enjoyed the city so much. During our stay we only talked to Natasha's brother Kevin who welcomed us and showed us the house. He was quick to reply when I asked him questions. Angélique and I both definitely recommend this lovely home for your stay in Bristol!