Jim and Lin were very easy to communicate with and perfectly described how to find the house and the check-in arrangements. Jim and Lin were very welcoming and made me feel at home. The room was a lovely airy space on the top floor with super views over Bristol. The room was spotlessly clean and had nice touches of a bowl of fruit and facilities to make a hot drink. The en-suite bathroom made my stay very comfortable. I would certainly recommend this room to anybody staying in Bristol.