So, so disappointing. We found a number of issues with the flat upon arrival.
The negatives:
- dirty dishes in the sink, a fully mineral-encrusted kettle that has clearly never been cleaned
- broken bedframe, mystery crust on both throw pillows, and a bedspread that smelled like it hadn't fully dried (very mildew-y)
When we contacted Airbristol, we received apologies and an offer for someone to collect the crusty cushions and to change the sheets. That's it. I turned down this offer and washed the dishes and aired the duvet out myself. To Airbristol's credit, they did refund me the cleaning fee for this flat, but only after I asked and continually followed up after my stay. I understand that there was a holiday that weekend, but... Come on. Having been in the customer service industry for well over a decade I was surprised nobody jumped to "make it right". I shouldn't have had to ask for the cleaning refund (a paltry $30). This should have been offered immediately and without reservation. Truthfully I should have asked for an entire night's refund. After all, I spent my own time making the flat clean and comfortable.
Ok, now for the positives:
- Fantastic location. Neighborhood is quiet and right by the Bristol Zoo. Walking distance from a number of fantastic pubs and restaurants.
- Killer shower pressure. Probably the best shower experience of my life.
In conclusion:
Not worth it and I cannot in good conscience recommend this host at this time.