Joanne went out of her way to make me feel welcome. This was my first experience of airbnb and, thanks to Joanne, it was really positive. She was flexible about arrival and departure times and was very friendly and helpful. She also welcomed my son and daughter most warmly when they came to meet me. Her house was a short, easy walk from the town centre and was comfortable and clean. She provided a lovely breakfast, including her own delicious home-made bread. I thoroughly enjoyed my stay in Joanne's house and would certainly return.