The place itself was lovely and really nice place to stay. But the boiler had a fault which meant we had no hot water. And with 2 young children, it made the stay very difficult. I contacted Hopewell and received no reply until 25 minutes before we were due to check out which by that time we had left already. When they finally Replied, it was just a quick apology and nothing else. For the price of the stay, it was ruined completely due to this issue.