It was a pleasure dealing with Joanna and her husband and they were very lovely and accommodating when my mum and her partner got lost and turned up much later than anticipated. The room was really lovely and clean and there was a very warm welcome with some nice home-made apple pie on offer. I would definitely recommend this place for anyone planning to visit Bristol as it has a really nice waterside location and is easy walking distance to the centre - also having parking in this part of part is a massive bonus!