Positives
The apartment was close to the centre of Bristol and very clean and spacious. The beds were comfortable and the shower was lovely.
Negatives
On arrival, I was told that they had no contact details for me which I found strange as Vicky and I had sent several emails prior to check in. I was then asked to pay and when I showed the receipt for full payment months ago, the girl on the desk rang to check. Then I was asked for a security deposit of £250! This was never mentioned on the Airbnb site and is therefore against their regulations. I refused to pay this deposit and after a discussion with the manager it was waived. For this reason, I will not be booking this apartment again.