Absolutely incredible place to stay, lovely quiet area. Clear communication with checking in and out, handy FAQ sheets about Bristol were in the apartment added a personal touch and shows they really care about their guests! Was a slight disturbance with noise and construction work for a couple of hours outside the building but didn’t start until at least 10.30/11am so nothing to worry about and Tom did send his apologies for this even though it wasn’t his fault. Definitely would stay again.