Philippa and Dave are so accomodating, they give amazingly detailed directions and make sure you get to the flat okay. The space and privacy in our room was awesome- not to mention how central yet quiet it is. The towels, fruit, snacks, and tea/coffee provided was so nice as well! Private bathroom is a blessing. One thing though- we kept banging our thighs into the wooden bedframe as we walk past haha doesn't detract from anything though! We absolutely loved Bristol and can't wait to be back :)