This was our first time using this service, and Kieran has been absolutely amazing. We arrived much earlier than planned, and yet he went out of his way to make arrangements for us to check in early (Bristol was especially cold when we arrived). Breakfast was wonderful; Kieran made sure to stock up on supplies everyday and was thoughtful in laying out the utensils for our usage in the morning. The view from the dining room, of course, is lovely. The rooms are warm and exceptionally clean; we really appreciated the additional duvets in the closet even though there did not arise a need to use them. The location is excellent as well; it is a short walk to the city and restaurants nearby, and very accessible by foot and by bus. The noise from the builders weren't a bother as Kieran offered his other room for our use. Overall, Kieran's incredible hospitality and the cleanliness and homeliness of his place has left us with a great impression of our stay, and even more of the people of Bristol! Will definitely choose his place again if the opportunity arises :)