Unless significant improvements are made to the condition and management of this property, I would advise against choosing this for your holiday. My wife and I visited this home intending to stay four nights, however for the first time in our Airbnb history, we left after the first night due to the unacceptable levels of cleanliness, quality and presentation.
The level of clean was exceptionally substandard, particularly given that the management credit their enhanced cleaning commitment during covid times. In the bathroom, there were used toothpicks on the shelf, hairs in the shower cubical and there is mould inside the shower. In my view it is totally unacceptable to find items that have been used in another guests mouth littering the shelves.
In the kitchen, there was a half consumed packet of biscuits left with the complimentary tea and coffee. Clearly this hasdnt been checked or re-stocked prior to our arrival.
In the dining room there was a bunch of dead flowers addressed to what I can only assume is the previous Airbnb occupants. We felt that this was unsanitary and where fresh flowers could have been a wonderful gesture, the dead ones were not.
The general quality of the house is substandard, with several items broken. In the front bedroom, the freestanding lamp is broken, as is the handle to the wardrobe. In the bathroom, the shower tray is damaged and there is extensive black mould. The bathroom window does not close properly and the blind is tatty and also very mouldy. The dinning room has blue/white tack on the walls for no apparent reason that makes it look uncared for. The door on the TV unit in the lounge is broken and came away at the hinge when I opened it to find the router.
In the bathroom, the lack of door to the shower means that water sprays all over the smooth tiles on the raised tray and subsequently results in water pooling in the centre of room by the toilet. This makes them exceptionally slippery and was a danger for my pregnant wife who I travelled with. We then had to spend time to mop up the water that covered the bathroom.
Overall the presentation is very scrappy and this house does not deserve the description of a ‘newly refurbished’ home. There is no attention to detail given to how guests may use the space or to add a luxurious feel to the home. For example, neither of the bedrooms have bedside lamps, so you have to move about in the dark. Added to this, the generic linen, minimal furniture and rationed tea/coffee/sundries such as dishwasher tablets make the whole experience feel like a budget hotel and not the unique and thoughtful Airbnb experience that I would have hoped for.