Joanna was a wonderful host and replied to any queries I had really quickly in advance of arriving. She was also there to say hello when we arrived which was really nice and made us feel welcome straight away! The flat was perfect, and if anything is nicer than the photos suggest. It is really well laid out, plenty of space and has everything you might need. We were only sorry we didn't stay longer as the area itself is beautiful and we didn't get to see enough of it.