We and my partner stayed with Henry while we in Bristol for a wedding. Henry is laid back and communication is really good had no trouble getting hold of him when needed. The room is was super clean and cozy along with the rest of the apartment. Just expect to stay with a host who is more than willing to chat to you and make you feel like or home or just leave you to do your own thing. Stayed in the Bristol Hotel across the road the next day and slept terribly and it cost 2x the price, So Excellent stay and recommend.