Natasha & Kevin are very nice and polite hosts. They answer questions very quickly.
During my stay I had some issues with the hair dryer. I couldn’t find it, that’s why I messaged hosts. They told me to look around the house that it might be in the house and that previous guests might have replaced the hair dryer. I searched a bit more but then decided it’s easier to get a new one. So I was expecting for a better help and in general to be honest the cleaner had to be sure everything is on it’s place before other guests would check-in.
The other issue is connected to the cleanliness. When we decided to wash the clothes the washing machine was dirty and had a bad smell. Not a big deal we cleaned it ourselves, but it wasn’t actually a thing to expect especially when we were told the cleaner would clean everything for 3-4 hours for the next guests to check-in.
But in general we enjoyed our stay. Thank you, and hope you improve those moments for other guests! Best wishes!