Booked a room within walking distance for work. Booking was accepted, then had a message to go to another house which increased my travel time and plans. When I got into the other place there was a fault on the combi boiler. Another guest had contacted him and his response was that he was waiting for a plumber to fix it. There was no WiFi code and the remote for the smart TV showed a low battery, So I paid for a room in a location I didn't really need. It had no heating, tv or WiFi. The house itself was immaculate and obviously he's spent a lot of money renovating it to a high degree of quality. Unfortunately, without the basics in place, it meant nothing to me. These faults were not isolated as the other guest I talked to was experiencing the same issues.