Ingrid was very organized from the moment we booked her apartment. She was kind, very open and helpful. It was a pleasure to meet her after we arrived. We really like the Montpelier neighborhood. The house is beautifully cared for and was easy to find. Her directions and instructions were clear. It is a very comfortable place, clean and well furnished. We felt instantly at home. The garden was a huge bonus on beautiful days. The space was well arranged for our family of 4. Our kids were happy together on the pull out sofa. It is an easy walk to the local bakery in the morning and to restaurants at night. We had access to all of the city from her place and explored Bristol on foot. We are considering a move to Bristol and hope to find something near by. We recommend Ingrid's place wholeheartedly. And, hope to meet her again one day soon! Thanks, Ingrid!