The hotel decor in the stair well was very shabby. Our hotel room was clean and respectable, facing to the rear of the property so was quiet. Our shower had an air lock and we couldn’t get the shower to work after a long journey. So had to get dressed and use a communal shower upstairs. The hotel definitely needs an upgrade. The plumber was called immediately, but was delayed in traffic. Could not fault the staff. I guess it’s accurate for a 3 star rating. We were offered 10% discount which was fair. It was a last minute booking … breakfast was good, good service from the staff.