Paul and Heidi are very welcoming and make you feel at home right from the start. The pictures of the place are 100% accurate, the location is easy to find and conveniently located, it's very easy to get into town/city centre. It was my first time in Bristol and they took time to guide me on how best to get to the local places I needed to visit and also provided all the amenities listed. The only downside is somwehat slow internet connection when upstairs otherwise I would highly recommend a stay at this comfortable home.