We did not meet the host as it was an apartment rather than in his own home, but communication prior to arrival was good. There were positives about the accommodation: great location for our purposes; clean linen; spacious living areas and landing; good TV and internet. Unfortunately there were many things that need looking at: a lot of rubbish was left outside the property; 3 large holes in the middle upstairs bedroom walls that we believe allowed vermin to enter and destroy food and a wrapped Christmas present; previous occupants rubbish left in the kitchen; a very unstable toilet seat; no basin in the toilet; only one toilet for 8 occupants; no blind on the velux in upstairs bedroom; no washing up bowl or plug for kitchen sink; not nearly enough spoons.