To locate the key lock to get the apartment key seems like an escape room adventure. Luckily for us, my daughter is able to follow through the instructions. The apartment is exactly like the pictures. Communication was prompt. Location is truly 3min walk to Cabot Circus. Do note lift does not exactly go to the unit. You either press a higher floor and go down few steps or from ground floor, go up a few steps. Each room has a queen size. Kitchen has utensils, pots and pans to cook some meals. Dining table is high table with only 2 chairs which are unfortable height so we ate standing up. Supermarkets and shops are nearby. Overall it was a good stay for 4 of us.