The flat was comfortable and generally well furnished, although some of the fittings (such as the place mats on the table) were getting a bit worn and shabby. The cutlery and crockery that was provided was very limited - so that if one had more than 2 people over for a meal, there would not have been enough. Hopewell responded very quickly to any queries that I had. There could be a bit of noise from other flats (particularly from doors closing), but this wasn't a major problem.