This is our first negative review in over 20 years of renting accommodation of some shape or form and represents the poorest stay of this period.
Price was not cheap but I guess indicative of it being a major city and a reasonable size space, Although a recent stay in London had cost approximately the same per night.
The flat itself was well located to where our daughter required for her needs and so was good.
Communication prior to check in was limited and we could not see how to access property - it took 3 messages and over 13 hours before a response was received.
Accommodation was as described, although a false front external window of the apartment was broken/damaged and the internal cladding was visible from the outside.
On check-in surprisingly there was no welcome pack or details of the wi-fi code. So we had to make a call to get the details. This was responded to immediately and the code provided quickly.
Owners were also advised that upon arrival there was a broken light fitting; two faulty blinds - which provided the only security screening from external passers by and marks on the wall.
Two unsettling incidents were also experienced during the stay as follows :
A visit from two individuals in uniform purporting to be policemen gained access from the external front door and knocked internally. They stated they thought a different individual was staying at the property who they were seeking but subsequently left.
On the final night (around midnight) of the stay a mouse was also visibly spotted coming from behind the plinth which had poorly secured. A later message confirmed vermin bait was present in the property - but had not been mentioned prior to the incident. It required the use of spare shelving against the kitchen units to and keep it contained.
Disappointing and very unsettling!!! Very poor