We didn't get to meet Catriona but Ben welcomed us on arrival and showed us where everything was. Bathroom was very nice with massive walk in shower and bath tub. The room is nice, however the bed is very low to the ground so if you have any kind of trouble getting up and down you may have issues. It was lovely weather so we had the window open at night but unfortunately there seemed to be birds nesting just outside the window or in the garden which were quite loud when the sun came up very early in the morning so again if you're a light sleeper it might not be the best place for you.