Communication before check-in was good. The location is fantastic and first impressions going into the lower ground floor were excellent. There are plenty of bedrooms- enough to sleep our group of 8 comfortably, a good sized kitchen a very cozy lounge and a great dining room.
However the listing doesn’t mention that it is a basement apartment and because of this, it is very dark and in the lower floor, very damp in some rooms…some of the pillows and bedsheets were actually too damp to sleep on.
As for amenities, the bathroom toiletries were poor quality and scant- there was never going to be enough for three days, and we had to go out and buy toilet rolls because the management company hadn’t supplied enough. In the kitchen they rationed us to two dishwasher tablets, and having no tea towels or oven gloves was just irritating when cooking.
Totally unnecessary scrimping when they were charging £900 a night!