Katherine was very helpful and accommodating. We arrived at the coach station and she met us there with the keys for the apartment so we could check in. The apartment was clean and tidy, very cozy and it's only about a ten minute taxi ride from the city centre. Although, the flat looks like it's in a bit of a dodgy area, don't be put off this because there was no trouble or problems whatsoever. Thanks so much for a lovely stay, we loved your apartment :) Daniela