Helen was very welcoming and extremely helpful with great communication prior to and during our stay. The flat was very comfortable and clean with a superb ensuite bathroom and useful kitchenette. Freshly laid chicken eggs from the chickens kept in the garden were waiting for us on arrival alongside a loaf of homemade bread. The views from the flat were lovely, espeically with the Clifton Suspension bridge lit up at night. Access to the flat was secure but made easily accessible to guests with modern touch key pads and mobile fob. Location was great for our needs, with lots of places to eat out near by and a few minutes car journey to the city centre shops and attractions. We will definitately be booking to stay here again. Thank you Helen!