Lois and her husband Paul were extremely helpful and accommodating. They even provided a lovely breakfast on the first morning, which I thought was a great touch. The place is set in lovely grounds, with a surrounding park. Clifton Village is only a short cab ride away and is a great place to eat, socialise and have a wonder around. The place was clean, with all the amenities you could desire. We all had a peaceful and relaxing stay and a good night sleep. Lois even supplied me with some ice for my gin and tonic! First world problems :)