Charlotte is a lovely host and very helpful. Initially, the room was a bit cold, but Charlotte sorted it out very quickly. You can walk into the city centre if you don't mind walking for a bit (it took me about 20 - 25min to get to the harbour) and there are buses. However, the house is on a rather steep hill that you'd have to walk up to get from the bus stop (just something to keep in mind if walking up hills just isn't for you).