Lovely bright house with huge potential and situated in a great location. Unfortunately there were several points which bought down our star rating. Communication was very bad, we did not receive check in details until 11.30 on the day of check in despite trying to make contact with Team Hopewell by email, text and voicemail and their information stating that they would send information 48hours before check in with all of the details we would need for a smooth check in. Didn't realise that the 2nd bathroom would only consist of a toilet and small wash basin, rather misleading in calling it a bathroom. Also the bathroom door would not lock and the shower flooded the bathroom floor every time we used it. We paid £85 for cleaning but there were 'crumbs' across the seat of the velvet sofa, a tissue under the bench seat in the master bedroom and mouldy food in the food caddy. The induction hob has a crack from one side to the other so consequently we did not use it and information booklets on how to use the various appliances would have been helpful especially for the Nest Heating control.
Such a shame as attention to detail would make such a difference.