Caroline is an absolutely lovely and pleasant person! She picked my husband and I up at the bus station and welcomed us with a warm cup of tea in a pretty cold day. Carol provided us all help we need to know Bristol and the British culture over all our stay. Her house is quite big and super cozy. We stayed in a comfortable room with private bathroom. Location is excellent, just besides Gloucester road with a lot of amenities and bus links to city centre. Super recommend!