The flat is a great space and everything was super clean. Helen & Huw are friendly and very responsive.
We found things a bit mixed. Some lovely touches (e.g. fresh flowers), great to have a washer and dryer (especially with a baby), and really helpful to have a highchair and travel cot. However, we also found the flat a little cold until the heating kicked in, the shower had hardly any pressure (which is frustrating when trying to wash your hair), no outside light which felt a bit dangerous when trying to go up and down the steep steps, no remote for the TV and the WiFi cut out a bit.
Finally I'd add the location was great for us, it's a lovely quiet area close to restaurants and shops, and the bed is super comfy!