Was emailed within a day with the access key to the door, brilliant way of allowing access into the house as it meant we didn't have to share a key amongst 4 of us, house was immaculate upon arrival and spacier than anticipated, WiFi was a bit on the slow side but that was the only negative. Allowed a short notice late check out which helped us out a lot, overall great host and hospitality and would recommend to anyone looking to stay very close to the city centre.