The flat was as shown in the photos. The windows look out on a garden area, beyond the parking lot which has flowering trees, and a nice large building; very nice to look out on.. Everything was quite clean and worked well. Only problem was too hot water from the sink taps, but the shower was fine. Scarlett responded very quickly when I had questions during the booking. The location is a three minute walk from the main Bristol shopping area around Cabot Circus, and 10-15 minutes to the harbor. I recommend it highly.