Must read...... The Good: The flat itself is good for a short stay. Clean and in a good location. Easy check in/out and reasonably comfortable with most things you'd need to get by. The Bad: During our week long stay (for work), there were monumental building works going on. They were digging up the roads right outside the bedroom, and this went on for 5 nights of our 6 night stay. The works carried on until until 2am each night and started again at about 7am. I'm talking about 4 or 5 trucks, pneumatic drills, beeping, compressed air, workmen shouting - just a ridiculous amount of noise. I have videos of all of this which honestly have to be heard (and seen) to be believed. Even with the windows closed the noise was unbearable, but due to the high temperature of the week we also had to have the windows open. As I'm sure you can imagine, all of this made sleep and rest impossible, which in-turn had a detrimental affect on our working week. What is most upsetting about this is that our host didn’t inform us that these works were going on in advance, so when we arrived we were completely stuck in an impossible situation. We asked if they could at least provide us with a fan so that the heat could be combated, and to someway help us put up with the noise - they said they couldn’t. What they actually meant was, they wouldn’t. This flat and many others in the same building are run as a business by a team (as you’ll see if you look at the details) While there is nothing wrong with this, it felt like their choice not to help us was made as an expense based decision. There seemed to be no attempt to sympathise with what we were actually going through or needed as paying guests - people. Honestly after a while it felt as if we'd been tricked into staying there. Like the hosts knew that if they'd informed us of the works going on we might have cancelled (which we would've) and they'd have lost money. I think it's completely shameful to put a paying guest through that. Felt very much like once they had our money, they couldn’t care less. I’ll be making a formal complaint to Airbnb as we feel the hosts were obliged to have informed us of these works in advance. The flat at the time we were using it, was mis-represented as far as we’re concerned. it's ridiculous for us to have paid out so much money for a flat in which we couldn't sleep. No discount (or anything at all) was offered to us for these problems - not even a £20 fan, which I had to go and buy myself. The only solution offered was that they’d give us a refund for any nights we chose not to stay there. We immediately (after our first night) tried to find...