Marianna gave us no prior warning that she was cancelling our stay. Only messaged to say so once we arrived at the property and asked for the lock box code. Having travelled to a different city, arriving after dark, to be told that the host thought they’d cancelled and would refund us was unacceptable. She was not apologetic, empathetic, or showed any concern for the fact we were without somewhere to stay that night and had already paid in full for the stay. In another circumstance we might not have been able to pay out of pocket for another location whilst waiting on a 10 day refund to be returned. She then stopped communicating entirely. Cold, unkind, unhelpful, would not recommend at all. If you have any intention of cancelling on a guest with any notice, short or long, do NOT take payment up front as it leaves people short changed and in potential dangerous situations.