Anna's house is really well designed for the amount of space. The downstairs common area is beautiful with a huge glass door that opens across the entire wall to the garden. Unfortunately there was a plumbing issue when we were there and the shower upstairs made the toilet downstairs overflow into the kitchen. As this was an unforeseen issue that could happen in anyones home Anna and Caroline handled this as quickly as possible and were very professional. It sadly didn't give us much time to enjoy the house but even with this issue I would recommend this house as I'm sure it's fixed by now.