The location is absolutely fantastic, and the space was designed fairly well, but the building and the apartment have been badly neglected. As far as we were able to ascertain, the fault lies with the property owner and with Airbristol. Repairs, cleanliness and guest amenities were all lacking. The building entrance is littered with bird droppings, the common area and the stairways smelled like a rodent cage, and a broken bed frame was left out as trash in the courtyard for our entire stay. There are also no recycling facilities. The communal washers and dryers were available and free, but they were extremely dirty and obviously not serviced regularly.
The apartment itself was fairly clean, with some glaring exceptions. The shower was really nice and huge and worked well but the grout was moldy and the drain was full of hair. There was also some water damage above the door to the bathroom.
The floors and surfaces were clean, but some dishes had been put away dirty, and many basic things were either limited or not provided (dish detergents, laundry detergents, paper towel, tissues, trash bags, etc).
The staff were communicative and fairly easygoing but they seemed to be under a great deal of stress and pressure, and they had to work with rules that seemed strict and combative.
The bed frame and linens were really good quality but the mattress was in need of replacement as well as some of the pillows. There’s a lack of comfortable seating, but a small sofa could possibly be placed into the corner by the bathroom or the kitchen chairs replaced with something more comfortable to sit on while working. The kitchen window also lacks privacy curtains which would let in light while blocking the guests from view. Aesthetically the apartment is quite nice.
Overall, it has five star potential, but needs some work. If you are only using it as a place to sleep, then the location is worth it. Murray’s, Brisnoodle and the Greek pastry shop are steps away and they are some of the best places to eat in Bristol.