Charlotte is a very friendly host. However, there are a few problems with her house. The bathroom door does not close properly, and although there is a latch you can close to ensure no one can get in, you cannot fully click it shut so you can't get full privacy. Also (and I know this was included in the listing but I found it quite inconvenient) the shower is not attached to the wall and there is no shower curtain. I'm quite tall so when I lifted the shower head above my head to wash my hair I found myself having to duck a bit in order to reach. I also found it very difficult to avoid getting water all over the floor when showering.
My door also had a dodgy handle, but when I asked Charlotte about this, she managed to get someone to fix it the next day. I was very grateful for this! I would just recommend she sees to the other issues in order to make the stay more comfortable for future guests :)