A good place to stay, exactly as pictures show. Laverne was accomadating of our late arrival. We saw her when we landed and she offered her services if needed. Good clear instructions left in the room for us, including WIFI code which was a good touch. We didn't then see a Laverne during our stay as we were able to just get on with our own thing. It was £10 to Bristol centre in an UBER. We went to visit Btistol Uni's open day and the place was perfect for this. A good home from home.