Shan and Sacha are super nice hosts. My check-in was super easy, and I got a tour of the whole house right away as well as an explanation of how the washing machine etc . works.
Shan always replied to any questions I had very quickly and encouraged me to let her know if there was anything I needed or if there was anything that she could do to improve my stay.
There's a bus station right by the house and a train station 5 minutes away, which is very convient if you want to go to the city centre.
I would definitely recommend staying here when you're staying in Bristol!