Both Sophie as a host and her apartment were great. Sophie was really friendly over the phone, and made sure my friend and I got into the apartment okay. Plenty of communication was given beforehand, which made finding the correct car parking space and the apartment a lot easier. The apartment itself was clean and tidy with all the amenities you would need including; iron, washing machine, and clothes horse. The apartment location is only two to three minutes walk from the Bristol Temple Meads train station which makes it a great location if you want to see both Bristol and Bath. Overall, the apartment was really good value for money. I would definitely recommend this apartment to anyone.