It was my first time with Hopewell and they were super responsive, helpful and polite. The check-in process was super easy as well.
The whole stay at the apartment was alright, but I was definitely not fond of the cleanliness. There was litter under the rug, the cups were dirty and I had to wash them, the microwave was unclean... the hygiene is important especially after COVID so they really should sanity check before any guests arrive.
The location was also not bad, the area was a bit congested to be honest and there was noise of people shouting and loud bikes around 3am but besides that some good restaurants nearby. Easy access to the main road to other nearby towns, good local shops too.
I would go with Hopewell again only if the cleanliness is up to scratch. It was a decent value for money.