Accommodation is very shabby from the outside and is in what looks to be a rough housing estate. The double bed in my room was broken upon arrival and the replacement bed was a tiny single bed unsuitable for a person of my size and height. The property internally was very clean and despite other rooms being unoccupied in the property, I was told that I couldn’t be moved to another room. Hence I did not stay here and had to find alternative accommodation for the three nights I was in Bristol. I have requested a full refund via PayPal, as the owner had promised to reimburse me but never has. Next time I’ll book a chain hotel as it wasn’t worth the hassle and wasted time