check-in was easy enough, and I popped my crawling baby on the floor in the living room... only to find shards of glass across the rug. More found elsewhere on the carpet and on the kitchen worktop. there was a hoover in the flat, but didn't actually work so couldn't get the pieces up safely.
the management company were super easy to get hold of and moved us to another flat in the building...a much smaller one, with constant whirring noise of a ventilation system, and thick matted hair on the rugs. The level of cleanliness was really not acceptable.