Jules was very welcoming. She met us on time and showed us around her beautiful flat answering any questions we had. It was in a great location near Clifton Village and we enjoyed using the flat as a base while exploring Bristol. Flat was spotless and Jules left us milk and croissants for the morning. Bed was comfy and we slept well. We would definitely recommend this spot to a friend and if we're ever back in Bristol we'll be sure to book with Jules.