Location is very far from the city centre and the area isn’t that nice. Laundry cupboard wasn’t locked and there were unwashed towels and sheets in there. There were 4 of us staying and we weren’t provided enough bath towels. The flat itself was nice enough apart from the door which was almost impossible to open (on one of the nights it took us 10 minutes to open) no clear guidance was given on specifically how to open it and I feel this is pretty fundamental.