We arrived slightly earlier than expected but Helen was there to welcome us and provided us with a secure place to park the car and a cup of tea and maps of the area. She was very welcoming and really friendly. When we arrived back later that afternoon our room was ready for us. It was very clean with an amazing view of the city. There was an amazing breakfast that we could help ourselves to, with cereal, toast and fresh eggs! It was an absolute pleasure to stay there and we will definitely be going back! Highly recommended to all!