I was using the flat as a base for me and my 8 month old baby to visit friends in Bristol in a more covid secure way (so we didn’t have to stay in anyone else’s house and meet people mostly outside). Generally the flat was clean and comfortable in a good central location and did the job for what we needed.
There were a couple of issues that perhaps we were just unlucky with, the first being a large window in the bedroom having no blind or curtain (appparently this must have been broken by the people staying before us but they must have removed all evidence as there was no blind left at all when we got there except for one small fixture above the window). I tried to get hold of someone at 5.30pm on Saturday when we arrived on the out of hours service but was unable to hear back about getting it fixed until after 9am the following morning. By this point as I’d already had to get a baby to sleep in the early evening and for a nap I’d gone out and got tinfoil and blutack to make my own shade as otherwise it was bright daylight and lots of nighttime light pollution. It was offered to try and arrange someone to come and put up a new blind at some point, but I didn’t fancy spending my short trip waiting in for a handyman so I just stuck with my tinfoil option- I appreciated getting a refund for 50% of the first night cost but it did make me wonder what would have happened if I’d had any issues checking in as it was really hard to track anyone down on the first evening.
The other issue was that, whilst I appreciated the effort of providing one on request, a high chair that was provided was so broken it totally collapsed whilst my baby was in it. Luckily I caught him, but it would have been better honestly just not to provide one at all and I would have known to bring my own safe travel one.
Other than that, the flat was fine to use a base. It did feel a bit more unloved than anywhere I’ve stayed using air b n b, with another broken and marked blind, a missing lampshade, just general wear and tear, and it’s obvious it’s a well used air b n b rather than someone’s home, which I feel was also reflected in the lack of contact available when we arrived. The single glazing and central location does mean you can hear a bit of traffic but as it’s on the top floor it isn’t too much of a factor unless you were a really light sleeper.
Having said all that, now I know what to expect, I would still use it again for the same purpose. The location is extremely central, but the off road location of it does make you feel very secure and tucked away so is a good place for anyone wanting to explore the city.