Went to bed the first night quite late so didn’t realise until 3am that the bed was shattered! I got into bed and it was collapsing. I lifted the mattress to see most slabs were Damaged and out of its slot. And there was a PILE of books to hold it up.
I was told “sorry I thought that was fixed a month ago. Sleep on the sofa bed for tonight” I asked for a full refund but he insisted he’s going to get a new bed first thing 9am so will refund me for the 1 night. 9am came and told me he’s coming to see if he can fix it now. (A bed that’s fully broken)
Anyway he brought an electrician guy round to attempt to fix it. Fail. I slept on the bed the 2nd night and every hour slabs were bursting through.