Sheila was there to welcome me which was great. The room is large and Sheila is aware of detail including all the things which in years gone by staying in expensive hotels leave out. Fresh, Fruit, real coffee, just wonderful!! a fridge with juice & further breakfast things. The bed is very comfortable & it was quiet. I could come and go as I needed & we were ships that passed in the night. When I next need Bristol Sheila will be my first choice.Thank you Sheila