very disappointed. I sent a mail explaining I was a nurse working a night shift in the local hospital and wanted to check in at 8 in the morning to sleep all day readyto go back for another night shift in the night. as I had no reply, I drove all the way home to swansea. I had a reply at 4pm telling me where the key was but obviously didn't need it anymore but still got charged. I mailed a few times to ask for a refund as I didn't use the room and had one reply saying it was air b and b who had not replied but thw rest of my mails were sadly completely IGNORED.
I rated the other categories as 3 star, because it wouldnt allow to leave blank on review but that was just to be fair however I don't know as I didn't stay there!
pleaded for a reply but nothing!!!!