Ashleigh was there to welcome us on a busy day and gave us a map to start us off in Bristol, advice on where to find the supermarket etc., and even helped us find an Airbnb host for an extra night's stay in Bristol when his place wasn't available. We felt at ease in this lovely home and enjoyed the company of the dogs and our fellow guest. This was our first experience of a private room in a shared home (we have usually rented whole apartments), and it was a very positive one. The location is not central, but we had a rental car so that was fine for us. Highly recommended.