My partner and I had an unpleasant stay because the toilet was leaking from the outlet pipe (i.e. the dirty bit). This was clearly a pre-existing issue as a bowl had been placed to catch the leak but as we were unaware of this, it ended up spilling onto the floor. For the rest of the stay we ended up having to empty the dirty toilet water from the bowl whenever we used the toilet. The management company were responsive but were unable to get a plumber out to us in the 2 full days over which they were aware of the issue. It didn't feel like they tried very hard to resolve the issue. Other things were fine, the apartment is a bit old but has some charm. Check-in was fine and it was useful to have the parking space. The location is near to shops, the city and lots of places to eat and drink.