Had a nice stay with Charlotte, her house was clean and our rooms were too! She was accommodating to our needs and didn't make us feel like we were in the way. I would only suggest if you are going to book with Charlotte she has a very detailed set of rules so go through that, and if there is anything you want to discuss with her do so beforehand. One of the rules was that you had to leave the house by 10:30am so if you're not a morning person this might be an issue!