We arrived around 10pm plus at the unit. Firat’s team are already they welcoming us. They also helped us with the luggage. The unit is at 1st floor, so it as convenient even without elevator. It looks the same per photo and as described. I stayed 9 days in the apartment. I love the location, close to tramp line with the nearest station is Tophane. Taksim/ Istiklal stree is just 5 min away but uphill. Galata Port and Karakoy are just 10 minutes walks with options of restaurants and shops.
Firat was very responsive.. almost immediately. Very accommodative too. If I was to suggest on improvement.. it would be on the mattress and linen in the bedroom. Investment on the more comfort mattress and great quality linen would be worthwhile. Other that this, I love this appartment and would come again.