The checking time for the apartment was 3pm and we arrived at the apartment around 4pm. We did warn the host that we would arrive around 4 to 6pm, so he would have the apartment ready around that time. However, when we did arrive to the apartment it wasn’t ready at all, we called the host and he wouldn’t answer the phone at the start and when he did answer his phone he told us that we had to wait because he didn’t expect us to arrive so soon, which is absurd because we had already told him what time we would arrive. So, we agreed that we would wait for an hour but an hour went by and there were no changes at all. We waited even longer and it was almost 6pm and my kids were tired and about to cry because they had been waiting outside the apartment for almost 2 hours. At 6pm the host had sent someone to check us in but the apartment still wasn’t ready because the cleaning staff were still cleaning the apartment, so by that time we contacted Airbnb and cancelled our stay. I personally advise anyone to stay at that apartment.