The location was great, and the terrace offered excellent views of the sea and the streets around. We could walk to all the major sites in minutes and were well connected to the tram system if we needed it. The hotel staff were incredibly helpful, going above and beyond to help us with everything. On the last day, my husband left his laptop at the front desk after working with the staff to figure out a path to the airport. They did everything they could to get our laptop back to us before we left the country and then through shipment since when their earlier attempts didn't work with our flight schedule. They really worked hard for us after we had checked out, and I'm so thankful that we'll have our laptop back in a few days!