The apartment looks exactly as pictured and was very clean. It is small, but met our needs. The location is excellent, but bring earplugs as there is a lot of street noise, and there were often people standing right below apt. We did not find Saban to be very helpful. In fact, he was rarely available. We went to the office several times to find no one there. We typically had to go the hotel next door for assistance and thankfully, they were happy to help us.