Omer is very attentive and helpful. He was easy to communicate with before and during our stay. Check in and out was easy. The apartment has everything you need. Our only complaint was the AC. We visited in July and it was very hot and the bedrooms and second floor did not stay very cool. But Omer went out and got us fans immediately! The view from the second floor balcony is wonderful and the apartment was clean and comfortable. The apartment is on a steep hill and you do have to go up five floors of stairs to get to the apartment, so be aware. But it is in a very quiet area and only a 10-15 minute walk from Taksim and Istiklal Street. There is also a convenient store right next to the apartment that sells just about everything. We would definitely recommend Omer's place!