Although location and apartment was good, unfortunately TV and internet did not work , and in snowy istanbul nights, one needs their netflix,youtube, tv,,, but none was avaliable ....and despite repeated requests to owner, no help is provided , talked to 3 different people over 5 day period but NO Solution, No help, just acknowledging my problem ..overall nice people but not owned up the problem to fix it ... simple problem not fixed,...becomes a major issue