Did not get what we paid for.
Booked the family suite. when we arrived I called to say we had arrived, as per Google maps. He then gave me confusing unhelpful directions for 15min before I found his location almost a km away from the original address.
we were supposed to have free parking on premises. He showed where we can park on the sidewalk on the street 3 blocks from our apartment LOL.
The apartment was supposed to have 3 beds, it had 2. we are 5 people,so that was a huge problem.
We left our baggage inside and he said he would come back with a cot. A long time later and no cot. We decided to leave but we couldn't access the apartment, are key didn't work. 1 hour later and we got our suitcase.
A ridiculous amount of effort to get a refund. He told air bnb that he needed to clean the apartment after we had been in it less than 5 min. And he told them he upgraded our room for his original mistake of 2 instead of 3 beds and that we agreed.
NIGHTMARE