From the moment we booked, to the moment we arrived and beyond, Saeid was very responsive and provided great information. He met us at the location and helped us with all the luggage (we had too many as we were moving to Istanbul) . The unit was super clean, very well decorated and very conveniently located near great public transportation (metro, metrobus, bus all between 7-15 minute walk) as well as plenty of rental scooters around. Plus, grabbing a taxi was rarely an issue. There are 2 lux coffee shops in the buildings across the street and a couple of great little restaurant for grabbing a simit in the morning or burgers/pizza. Overall, we really enjoyed our stay.