Host is not helpful. I have reported many issued to the host, and his response to two of them was "We have not received any complaints from other guests so far". Going into denial, instead of solving issue. Host also lied to be about Internet connection. I have wrote to host before booking about my concern about poor wi-fi connection reported in one of the reviews, to which he replied that it was a temporary issue. Internet is poor and constantly drops.
Place is dirty and due for some repairs: we found woman's hair on kitchen table, walls were dirty with stains all over, fridge freezer door would not close, shelf in the bathroom was broken, etc.
No welcome kit of any kind (picture of chocolate on kitchen countertop is deceiving). There was salt, but no pepper (salt was in plastic bag). 2 regular towels, 4 hand towels, that is all we got for 7 days stay. No hand soap, although it was mentioned in the description, instead we had 3 bottles of shampoo (no kidding), and body wash with only 20% liquid left in the bottle).
No elevator - have to climb long stairs to get to out room, which was very tiring and it is was hot. Stairs go in circle, climbing them gave me vertigo
Poor Wi-Fi connection, it constantly drops, or network disappears, I had to pay my wireless carrier roaming data charges.
A/C unit is only in the kitchen, it takes almost whole day for it to reach the bedroom.
Place is noisy, I can always hear constant street noise and cars honking (I was on 4th floor).
At 2 AM on 9/21/2021, we woke up because of noise from upstairs. Someone turned dryer in the AM hours. I wrote to host and his response was "well, everyone knows not to turn the dryer on". geez, thanks, very helpful.
At 11 pm on 9/22/2021, walls were vibrating. Dryer is located right above our bedroom (“total genius”). I have sent message to the host, his reply was, verbatim, "We have not received any complaints from other guests so far". Host used that same response for another issue that I have reported.
I will never stay there again.