Overall: 4/5
Never met Selim but communicated well and we had contact with the housekeeper and her family and they were very nice.
Pros:
Housekeeper & her family were very nice.
Apartment was modern and clean.
Plenty of amenities provided - everything you could need (plenty of shower gels, shampoo, bedding, towels, toilet rolls etc)
Selim helped us do laundry for free which was greatly appreciated (no washing machine in apartment).
Convenient location.
Good security.
Cons:
There seems to be work going on above the apartment. In the morning we had to deal with loud banging which was less than ideal. There was also noise late in the evening on one night.
Bad smell in the bathroom that wouldn't go away. We believe it's a Chlorine-like smell.
Shower - temperature control doesn't really work and instead the shower goes between very hot and cold every 20 seconds.
Entire apartment was clean but the carpets weren't in the best condition.
Would definitely recommend if these were fixed!