This apartment in Istanbul met our needs well. Ogul was responsive and helpful during our stay. However, when we got to the apartment we noticed that only one towel was there (for two guests) and we were not given an additional towel until the next evening. Sharing a towel was quite frankly, off putting, and no effort was made to resolve the issue immediately. Also, unfortunately, upon our arrival we noticed the toilet running. It was quite noisy, and the whole bathroom floor at one point was covered in water. We turned off the water every time after we used the toilet and I'm unsure if the problem has since been fixed. The location was a little bit on the periphery of where I had hoped to be, and the although the location was safe and we didn't experience any problems, it didn't exactly feel that way upon our arrival, with a dark street and a walk along a dark busy road to get to the better area. However, it was quite close to a lot of night life and easy to walk to bars and restaurants and cabs to the tourist area. We also purchased the pocket wifi for 5euro a day and it was very useful, but it was given to us not charged, and it died frequently during our day despite turning it off between uses. There is actually no rug in the living room as the post pictures.