The flat itself is perfect: Clean, well- maintained and design with taste.
However, please improve your communication:
2 days prior my stay, I have asked you if I can drop my heavy bag earlier; despite several follow up messages, no news so I had no other alternative that renting a locker in an insulated spaces, for finally receive a copy-paste message from you saying that it was possible to drop my luggage earlier.
I sent you other messages that went ignored , your only answers was standard copy-paste messages giving random info.
Too bad.