The level of service was like a 5 star hotel. Yavuz personally carried our very heavy bags three blocks straight uphill and then up three flights. The place was pristine - newly redone - and massive. He sat us down and mapped out all the sightseeing including tons of pro tips. He provided maid service fresh linen and laundry service. One of his guys walked me all the way to the Hamami several blocks away just to make sure that I did not get lost and refused to accept a tip. One night he was at a wedding on the Asian side and the internet went down I sent him a text and within minutes it was like the fire department running up and down the steps which was him snapping his fingers and having one of his guys go reset the modem. I predict that in 20 years Yavuz will own half of Istanbul. You just cannot go wrong with Yavuz.