1. The shower was constantly flooded after showering (poor plumbing).
2. Our curtains fell down from the ceiling (in the living room) and was not fixed.
3. The swimming pool lights, gym and hamam were not clean and not utilized by the guests. All the lights were always off.
4. Our room wasn’t cleaned at all, until we asked them to (after the 6th day), there wasn’t a broom etc. for us to keep the apartment clean either. The floor towels become extremely filthy.
5. When we arrived, the kitchen table was broken and had to be changed.
6. My bed was broken so I could only sleep on one side of the bed (I notified the reception, was promised that it would be seen to, but nothing was done).
7. We were only given one key card for the room, which accommodates 5 people.
8. The laundry room was filthy, there were no clear instructions in English, how to use the washing machines or the dryers. There were people that thought the dryer was a washing machine so one of the dryers was filled with washing powder.
Suggestion: have a checklist for all utilities & employ more staff. Don’t expect two cleaning personnel to complete the cleaning tasks for an entire appartment block with 6 floors.