Seren's mother was amazing and very helpful. Everything was so clean, she was very responsive and sweet, always with a smile. I really felt home. The area is incredible with amazing views. It's close to Taksim, Nisantasi, Galata. I had no trouble getting anywhere! The terrace is as it looks in the pic, and as you walk down, you can see the amazing view of the bosphorus. I'm definitely going back there next time I'm in Istanbul!