Basma is a very nice and extremely helpful person. She was always willing to give us advice/tips/directions whenever we asked. At one point, we needed to wash our clothes and she was very kind in allowing us to use her washer. We went out for the day and came back and found out she had hung up our clothes to dry as well! We had to share the washroom with another couple for a couple days but the washroom was acceptable and clean. Our room was nice and clean. We had nice chats with her and she cut up some fruit and always offered biscuits and tea. Basma was a great host!