My arrival wasn’t the best. Here’s why
—The listing doesn’t inform you that it's on the 3rd floor
—The host Ayse was in a rush and it didn’t seem like she wanted to bother with
my concerns about what was starkly apparent right when I got to the flat.
—the photos are not accurate (no lamp, and no desk with chair) which were invaluable to me as I work remotely as a writer. I would never have booked it otherwise. when I asked her about it, she looked surprised that I even brought it up. What she came up with was a folding table for a child. I told her that I could wait for the other pieces of furniture as she was halfway out the door.
—while the other doors had locks, mine did not.
—Before she left I asked her how I could get access to the top balcony for the sunset view that was part of the advertisement. she said that isn’t accessible and it is by invitation only.
--the room was tidy, but the common areas seemed it hadn't been cleaned for months. like the mildew in the washroom. After asking her if someone was coming in, she eventually got someone to wash the whole place down.
The next few days when I had followed up on the missing pieces, she texted me and said she was on a business trip and couldn’t bring me what was on the listing. She went on to say she would understand if I wanted to leave. That she would provide the refund. So, she found a solution that worked for her but would inconvenience me. I decided to stay because there weren’t many options out there in the same price range. The location and the flatmates were the best things about it.
Eventually, I changed rooms with a desk and chair. But, of course, I had to pay extra, even though had the photos been accurate or at the least she provided me with the missing/proper furniture I wouldn’t have been inconvenienced again.
When I checked out I asked one of the girls if I can leave my luggage with them for two days during my transition, which I mentioned in passing to Ayse, as she also saw me move my stuff to the other flatmate’s room. When I went back to grab my remainings--basically staying right by the door, she was surprised I was there and gave me a snide look commenting I should have informed her I would return. I guess this is the end result when confronting her about the issues, the misleading info etc.. about her Airbnb listing.