Mustafa was amazing! He helped us get a taxi and even gave us recommendations and answered all of our questions! The place is in a great location for a first time in Istanbul. It is surrounded by two transportation lines and in a safe and lively area with even mini markets and pharmacy near by. The ac is great and there is a washing machine and overall it is a very comfortable place to stay in. It may be confusing for the taxi driver to find but it near the galata tower and you can ask the driver to drop you off there because it’s only a 5 minute walk or you can always give the taxi driver Mustafa’s number if anything! Overall, it is a great stay and we really enjoyed it!