Our experience was fantastic! We were greeted at 9pm down the road to escort us up, given fruit and water. The rooftop terrace gave a beautiful view of the city. The room was tidy and the decent size shower was a pleasant surprise. We were offered a nice breakfast on the rooftop. At the end of our stay he organized a taxi for us at 3:30 am to the airport and said goodbye to us. We felt very welcome and will stay here each and every time we visit Istanbul. This stay blew our expectations out of the water! Recommend this place 100%!