We arrived around eleven morning in the street and we reach exactly the location showed from the google map tag (only the street was indicated, no house number). We started to ask around, in the other hotels close to the tag, to try to find the apartment. Around noon, and after three hotels and same wifi connections, we try to call the landlord but also the mobile was switched off. Around 2 pm, a kind man approached us and asked if we need help. We showed him the booking documents and he told us that he know Hikmet and he tried to call him immediately. No answer. So He called the nephew, that came after 15 minutes to open for us the apartment. He explained us that Hikmet was flying. In the night we discovered that the water heater was broken. We informed Hikmet, he came in the early morning, really fast, to check it. We should have to wait until evening to see fixed it (maybe). So he proposed us to take the shower in another apartment close to our building. We take our showers and, also if the apartment that we used for the shower was really smaller, I asked to change for it, because of hot water and a really nice view. Hikmet agreed because he told us that the important for him was our satisfaction.
Conclusion: Hikmet is really kind and polite man, but the apartments need, all of them, a good maintenance. No one shower cabinets is sealed properly (we checked three and, for two a lot of water went to the bathroom floor), in the better sealed we had to keep the phone shower by hand because the support was broken, and the number three was without hot water. Also a fresh paint can be useful, to cover the fungus on the ceiling.
And, as per our above description, the check-in was a nightmare....
I'm sure that after this information, Hikmet will provide really fast to fix everything in the right way.