Velat was very welcoming and friendly. He met us outside the apartment and helped carry our luggage up the stairs. He then showed us around and gave us tips on places to visit, restaurants, etc. He was very responsive and even ordered a taxi for us at midnight hours. The apartment itself was everything in the description. All of the essentials for daily living were present and handy. Perfect for long or short stays. Location and view were amazing!! 5 minute walk to Istiklal street and not far from Taksim Square. The view of Istanbul was great. Definitely recommend this place to everyone!