Check in is after 3pm, pretty standard. My family and i arrived at 520pm and found the keylock was open. Had to message Mehmet which he himself was not aware of. Waited in the corridor apartment with luggages blocking the walkway. Found out,it’s the cleaning lady and she won’t allowed us in bcos still not done on that hour! We had to wait outside in the cold winter. This is already unacceptable. Got in and she left rubbish garbage behind from all that cleaning! Host apologised. Found out later there is no hot water in the shower and heater was not functioning. 👎🏼 again had to message him (-an inconvenience) told him the issue. By then it’s already nightfall- water is still icy cold. He can only arrange repairman the next morning which we asked the time but he did not reply. We were so unhappy. We can’t wait forever for repairman to come. Cancelled the remaining night and move out. And the TV not functioning and found the fridge leaking water on the day we move out.