Yusuf is an enthusiastic and has a pleasant outgoing personality. Polite and willing to help. However that's where the positives stop. The accommodation is mis-sold and bears little resemblance to reality. Described as luxury but is fart from luxury and is barely adequate. It is reasonably priced but not significantly less for example than a high 4-5 star accommodation which would be far superior. I booked for four nights and moved out after one night, knowing that there would be no refund. Yusuf did offer other rooms, but I couldn't see the point if their luxury room was the best anyway. A proper and honest description would solve the problem like this.