We could not be more happy with our stay in this apartment; the pictures can't do the view justice and the apartment is actually much larger than it appears in the photos. Gulnur left everything we could need in the apartment, including extra blankets, plenty of towels, umbrellas, breakfast for the first day, and TONS of very helpful directions for how to use all the items (washer, dishwasher) and get around the city. Our flight was delayed and they rescheduled our airport transport with no problem...I would highly recommend this option, it was cheaper than a taxi and so reliable! Gulnur and her team were available for anything we needed. The apartment is in the most lovely location and we could walk to all the major sites or easily catch public transportation to the new part of the city within minutes. We walked to the Blue Mosque, Haghia Sofia, Topkapi Palace in no more than 15 minutes. Istanbul was such a friendly city. Everyone was so welcoming and it was just lovely!