We booked this apartment for 10 days and the day we checked in, the Internet was not working. We had to go out of building to call the host but she insisted that we might be putting in the wrong password. Then she asked us to come to a nearby Cafe and through their free wifi we can contact her if the password doesn't work. We went there but she didn't take our call. Then we requested someone and borrowed her cell to call the host when she again told us that the internet was working and she checked it earlier and it was our fault to connect. Then she told us that we should disconnect the cable and try. She asked us to come back again to the cafe if it doesn't work. I had to disconnect the cables a couple of times and finally it worked. But the host's attitude was not co-operative at all.
On the second day when we wanted to iron on our clothes we found the press iron was rotten and burnt which was sticking to the clothes. We tried to contact the host but she was not available. We could contact her hours later when she argued that the iron is perfect and she had cleaned it herself a day earlier. And she suggested to us that there is a laundry service at the ground level and we can avail the services from there. She further questioned us about how many clothes we are carrying. It was unfortunate. But later in the day she messaged us that she would provide us one Iron the third day. Finally we got the press iron on the 4th day.
The internet was not working once again in between and on asking her to fix it, her reply was that the internet was down in Istanbul, which was not correct as we could connect to the internet wherever we went , that was a misrepresentation.
The security guard at the entrance of the building stopped us from entering every second night and when we told them that we were staying there as guests, they wouldn't understand english. It is the duty of the host to give us uninterrupted access to the apartment but she failed to do so.
The cloth Washer was always a problem as its overused starting button would start at its own will, so we had to keep pressing it for a long time to start it. .
The exhaust fan in the Washroom stopped working after some days.
One day our apartment key was left inside and when we told the host she told us that a locksmith could only open the door-lock. Every host has a duplicate key and can use that but when we asked her later in the day she told us that a locksmith came and opened the door. The key was taken out from the apartment and kept at the security. We asked her categorically that if someone other than the host would come then we should be there , but she would not listen. This is totally unacceptable that someone entered the apartment in our absence.
One day it was very hot and on checking with her about the ac, she was instructing how to operate the remote for ac. After a long exchange of messages she told us that the building has turned off the ac. just two days before our arrival, which she never knew, it's a lie. The apartment has a single unit of ac installed inside and it is not a central ac system. Whatever it was, it should be mentioned when the host advertised the apartment on Airbnb.
The attitude and approach of the host was never accommodating rather argumentative throughout our stay, she was never ready to help.
Last, We got a message from the host after four days of checking out that one shirt is left at the apartment. We requested her to keep it at ground level security so that a friend of mine could pick it up but she bluntly refused to keep it there and messaged me that leftovers are not her responsibility.
I will not recommend this apartment to anyone particularly to International travelers.