We were made very very welcome our flight was delayed and we were met me on arrival with no complaints. The apt and roof terrace are lovely clean and cosy there is a wine fridge on the terrace which was useful. The location is excellent just 5 mins down hill from the Galata tower where there are good restaurants & shopping and 5 minute walk to the bridge. We spent 3 days walking to all the attractions only getting a taxi once. Very good communications before our arrival and always on hand to help while we were staying. Great experience - thank you.