The team at the building was incredibly helpful and attentive. That said, the cleaning of the apartment was really sporadic and inconvenient. For example, they cleaned the couch and left all the windows open on our second day, which left us without access to the apartment for a couple hours and with a wet couch until the very late hours of the evening. We had to ask for more than one towel and more than one blanket, which I thought was odd since they knew that multiple people were staying in the space. They also restricted our access to the rooftop for a private event on our first night, which was very frustrating considering that it's a massive part of why we booked the place.