It is highly accessible to Hasan, the owner, who reply to our messages in minutes 99% of the time. Originally We had some confusion and misunderstanding on the type of apartments we intend to stay. But within a day the confusion was solved and we could stay in the expected apartment. Also, Hasan took care of customers’ needs and helped out to make the stay more convenient- mother cannot walk so Hasan arranged the apt on the G/F. Thank you Hasan. You’ve been a great host.