We stayed in the apartment around Rumeli tower for the whole week as a family of four. We have enjoyed every single bit of our stay! The checkin and checkout were flawless, the address was very accurate, and easy to find. We have received all the detailed instructions days before the stay. The apartment is beautiful and modern. The kitchen was just great. We cooked 3 times a day, and the kitchen had everything we needed from the salad drainer to the coffee grinder and multiple blenders. Dishwasher worked great, we've had all the basic cleaning supplies. The agency was. very clear about what would and would not be provided. The cleaning fee is not included in the initial price, but can be ordered at the additional payment, and we didn't even need it. There are two bedrooms and two bathrooms (both with showers) on the ground floor, and a big kitchen/dining/living space upstairs where we spent all our time. A separate huge thanks for the help and support on the matters other than apartment itself. It so happened that we needed to get some medical attention in Istanbul, and you helped us SO much with providing the available hospitals, pointing out which was the closest to us. Everything worked out perfectly and didn't ruin our holidays thanks to your help!
A few things which I wished went slightly differently: 1. Unfortunately the washing machine and the oven were broken when we checked in. The communication with the agency and the technicians was perfect, but the items had to be taken away to the workshop at the beginning of our stay, and weren't ready until we left. We didn't plan to use the washing machine, but we could use the oven. It's a pity it happened, but the communication around it was wonderful, so it didn't spoil anything!
2. It's good to mention that in order to get to the apartment there is a set of stairs (maybe 50?) and another 50m of a steep uphill from the Bosphorus promenade. Not a problem for us because it's very short, but might be important for someone else.
3. The only thing which I really wished was different was lack of a good big supermarket right next to the apartment. A big nice carrefour is up the hill, 25 min of steep uphill walk. And the area right next to the apartment is rather touristy, so there's nothing there even to buy a bottle of wine. There are a few small stores down the coast, in Bebek, about 25 min walk, but also no big nice supermarket. We got away with ordering groceries at GetIr and Migros, which worked really well! But it requires some planning AND a Turkish phone number because you can't create an account at Migros without one. On the other hand, we have found a funicular 10 min walk from the apartment which goes up to hill, almost to Carrefour. It's considered part of the metro public transport system, costs 8 turkish lira, goes every 8 minutes, looks really cool, and takes you up to the University campus where all the good supermarkets are. So, not a problem after all!
Living right at the Bosphorus and taking ferries all day long is the best part of Istanbul trip. Thanks again!