Duygu is very professional and super responsive. Check-in instructions she left were clear and complete — there's nothing to complain about during both check-in and check-out (she even allowed me to check-out late). The property is exceptional from every perspective. Located just right below the Galata tower in an old house on the last floor, it is a 1-bedroom studio with a spacious balcony. The apartment is just a charm, it is exceptionally well-designed, clean and super cozy.
The location is exceptional and hard to beat — you are basically in the center of the action, though, retaining some privacy as the apartment is high above the street level. If you plan to explore Galata and surroundings, this is a great place to stay.