Apartment was nice, on great location (near to everything), but in a quiet street so you could have a good night rest, and also go out and enjoy Istanbul! Communication with Elif was good. There was a lady waiting for me in the apartment to give me a key which was nice. We asked Elif for more hangers for clothes, and she brought us which was much appreciated. The only small thing I didn't like is that some parts in bathroom and some mirrors were not cleaned well (there were fingerprints and stains on mirror), as it was obviously missed when someone was cleaning. Beside that everything was great!