WORST EXPERIENCE EVER!! I’ve used Airbnb while traveling in other countries and I’ve NEVER had an experience like this. First, there was zero communication. I asked if it was possible to check in early or drop off our luggage and never got a response. Then when it was time to check in there was no communication about how to get in or which apartment it was. Finally we called him and he told us to go to another address where he ran a hotel and that it would be better. When we refused he got upset and said he would send someone to open the apartment. That person never arrived. We were stranded in a foreign country where I don’t speak the language and we had no idea what to do. The woman who was coming to open the apartment called and said she was sorry and that she was running late and would arrive in 10 minutes. She never arrived and when we called her back she said we were at the wrong location( we were at the address listed on Airbnb) so we told her we wanted to cancel the reservation because we didn’t feel good about it. She apologized and said she would call the owner and let him know. He called and was furious saying we would not get our money back. I reported this to Airbnb and haven’t received response about my refund. I suggest you find somewhere, anywhere else to stay. This guy is a scam and booking with him will only cause you trouble.