Zeynep was a wonderful, despite being out of town, she made all of my arrangements (airport transfers, arranging for her building manager to meet me... Ugur was great!) and was incredibly helpful and attentive. Every detail was handled professionally. The apartment was beautiful, the rooftop terrace a serene place to enjoy the evening, and I felt safe and comfortable in the very vibrant neighborhood. I would highly recommend this listing and look forward to returning to Istanbul and staying here again!