It was a big pleasure to visit the apartment, we fell in love with Balat area and wonderful terrasse at the rooftop. All the guys who manages the house are really nice, any time ready to help. But to be honest we did't need any help because everything works properly in the house and guests can easily find everythink that needed. The best thing about this appartment is wonderful terrase at the rooftop with view to Balat and Bosfor. Guests can cook barbecue there while enjoing beautiful Istanbul evening. Also I can't not admit thar the whole house is relly good designed, I liked the style and paintings, and colors, it's bring really cozy atmoshere to the place. I don't know what to add, to be honest I don't have any complaints at all, only good memories. By the way we were really suprised with the area - in my opinion Balat is one of the most special neighborhood in Istanbul, it looks very traditional but at the same time it's full of small cozy restarants, nice and very different architechture. So I will defo recomend to visit this appartment if you want to enjoy special Istanbul atmosfere from one side and really moderd and comfort appartment from the other.