Yasemin is a kind lady and very positive person. easy to communicate with and she solve any problems you face. The apartment was very cute and beautiful. Not so big but more than enough for 2 guests. It was so clean and warm sincewe stayed during a cold season. The guest feel safe while it has 24/7 security guard and gated community . easy to access with 3 larg elevators. It is close to metro bus and T1 tram station. I stayed 10 days had no issues at all. happy to book it again if I ever visitedIstanbul again.