Unfortunately we couldn't meet Hatice but the cleaning lady was waiting with a welcome tea at the apartment. Hatice has been very helpful assisting us via telephone and providing precise informations about the city and a useful Istanbul card for public transport. Also we could let our bags at the apartment during the last day in Istanbul after checkout. The apartment is nicely located and the view from the window is just fantastic. Rooms are clean and comfortable and a fresh breeze made our nights more pleasant. Definitely recommended.