Mr. Kokoglu is kind, thoughtful, and responsive. His carpet shop is on the ground floor of the building, and had we needed his help for anything, I'm sure he would have addressed our concerns promptly. The location is great, a quiet block away from the Blue Mosque / Sophia area. The room has airconditioning, which served us well, as it was late August and quite hot. Otherwise the room itself was fine, if unexceptional (it's a modern hotel-ish space, rather than a tribute to Istanbul's architectural history).