This was actually our worst airbnb experience. We were supposed to check in at 3 p.m., but the host ignored our messages and calls. When he finally opened the door for us - he told us he was just sleeping. Although he apologized a few times - this wasn’t the end of all of our problems. He told us he couldn’t let us stay inside because he needed a couple of hours to clean the home. We were not happy about it, but we were really tired, so we agreed to just spend a couple of hours outside and wait. But even after a couple of hours the appartment wasn’t ready and he made us wait until 9 p.m. to let us in. Even after letting us in he was still in the appartment cleaning until we asked him to leave at 10:30 p.m. We asked the host if we could get a refund for the first day, as we spent the whole day outside, but he said no. The appartment was nice, but the bedroom was too hot to sleep in, because there was no ac there, just a ventilator. There was an ac in the living room, but if you want to use it, you have to spill out a big and heavy bottle that collects the water every day. Oh, and we were severely bitten by fleas or something else that also lived in the appartment.