Very bad expirience!!
At my arrival there were no one to wait for me, i had to call several times. The guy who came to pick me didn't speak english. There were no wifi in the appartment, i had to ask it and they gave it to me later (i have waited 3 hours).
THE WORSE happend when I WAS FORCED to leave the appartment in the middle of the night. I HAD NO CLEAR EXPLANATION about what was happening. I have waited 1 hour in the reception and then back to my place to recollect all my stuff and leave to an OBSENE HOTEL ROOM, without knowing if i could return to the appartment or not. With me also other people who book the app wiht the same agancy. I cancell my prenotation for the following days, since we cound't entre the app for the all 2 following days.
They refound my prenotation, but not the nights i slept in, even if the inconvenience created to me was ENORMUS