The location is amazing, a 10 minute walk away from the nearest tram stop and within walking distance of the Sultanahmet area and the Grand Bazaar.
The staff are friendly and Mehmet is very good with responding quick to questions or providing any help if need be.
We really enjoyed our stay and appreciated the help in booking the bosphorous boat tour.
The hill to the main road is quite steep otherwise the area is perfect for a short stay in Istanbul.