We enjoyed our time. We were in apartment 1 which was good but one of the air conditioners was out. She let us know that it would be repaired in a few days. Then she offered us apartment 8 which had a great view! My family was able to spread out and enjoy our time. The internet wasn't always steady but she was talking with the company to help resolve the problem. She communicated often with me. My Turkish husband felt that it was a safe area for my daughter and I to be walking alone in. It was walking distance to Taksim uphill. It was a very nice place.