Birol was very gracious and helpful as a host; he was very responsive, and when we had issues with one of the bedroom doors not latching closed, it was fixed promptly. The flat itself is was beautiful, comfortable with full amenities, and ideally located in Galata; the immediate area is attractive, and we were able to leisurely walk North, to Taksim Square, and South, to the old town for a half-day each. We stayed as a large family with a baby girl, and the high-chair and baby crib were appreciated. In addition, my mother-in-law appreciated the ease of entering and exiting the flat with only a few stairsteps to the street. The price was reasonable for the experience it afforded.