Engin is very helpful, he goes the extra mile to help (happened when he offered me an empty flat to keep the luggage until my departure time). He is very punctual and easygoing. The flat itself is modern, super clean and very well equipped. The location is very very convenient and is only a short walking distance to the metro station and to Taksim Square and Istiklal Street. I would highly recommend this property for young travellers who are looking for a good time without the hassle of using taxis, etc. I give this flat FIVE stars!