Right from the beginning the communication with Saban and his team was excellent. We felt reassured even before starting our trip. The apartment was centrally located and very close to the major attractions of Istanbul and tram stops. Upon entering the area and the building, we felt it was cramped, but the apartment was clean and well provided for. Very quickly we got comfortable in the apartment and in the area. The area was slightly noisy but very safe. All the basic necessities that are required for 2 persons were taken care of by Saban, the cleaning lady came everyday to clean and changed the towels. Turkish people are very friendly and hospitable, we had a wonderful stay in Istanbul and would love to visit again.