Stayed there for 1 month. Never offered any cleaning.
Street is very noisy. 2 buildings on renovation next door, sometimes the renovations were happening until 3am...
Didnt have heater for 3 days because of some issue that was then fixed but they didnt offer anything nor apologies.
Shower pressure very low.
Overall i was disappointed about my stay and I think you can find a better deal in the beautiful galata.