It was a perfect stay. Even though they had no elevator and our house was the highest, they helped with our huge luggage. Going up and down the stairs was bearable and not too hard. The place was spotless as I am very particular about cleanliness and dust. The place was very clean and nice. Everything worked fine with the washer and dryer which was a great helped. They were very responsive when I need to ask for some information. The location too was good as it took us only 10 minutes to reach Galata tower and to the tram station. Overall a great place, great location and great host.