Sultan and her family where very kind warm people. Her daughter Ece was very patient and kind when addressing our family's (6 people) needs with rapid responses. Ece made sure that we got to and from the airport on time with nice cars. The location is very charming. You get local energy while also being walking distance to some of the biggest landmarks in the city. Ex: Hagia sofia, Blue mosque, Grand Bazaar. We had some issues with heating and hot water. Than again we were there on the coldest days of the year so this will likely not be an issue for most. All and All the charm of the area and the kindness of our hosts was very good.