A nice couple and very helpful. Hedy replies immediately. For me the location was the only downside. It's a bit far from the main Üsküdar area and far from the places I needed to go to. It's also a bit high up, so you need to consider that. Bring your own towel with you and also know that there is no AC in the room. I requested a mirror as the room had no mirror but Hedy gave me one directly.