Jale was a great host. She always took immediate action when we had problems, but it was not always as effective/efficiently. The neighbourhood is really nice and in a very safe & central area. Its a really big appartment with a nice living room.
We encountered many problems such as: The shower was not draining at all, the water was either too hot or icecold. The shower was flooding. Showerhead was broken and had to be replaced. Water pressure was really low. The place was not clean. The oven and microwave were very dirty. The oven is broken as well. 3 lights were not working. The tv remote had empty batteries. The boiler was leaking which made the whole kitchen cabinets and floor soaking wet. We placed a bowl underneath and had to empty it every 2 hours even at 4 am during the night. 8 times someone had to come in to try to fix the boiler. Furthermore, the drier broke down. The shelf of my wardrobe broke down several times. You can not close the inside doors (bedrooms). The appartment is full of personal items.
We booked the places for 2 months and wanted to extend our stay. But she cancelled our booking enquiery, raised the price with a big percentage and asked us to book again. We decided to find another place. Just before we moved out she told us we could stay for the same price as before.
We asked to communicate via Airbnb but she kept communicating through whatsapp. This makes us not protected by Airbnb.