Since the first minute, isik responded our help call very quickly as we reserved in the last minute after our reservation in another place was canceled, we received the place shortly after the reservation and he came himself to recieve us from taksim square, which is very near to the apartment, he helped us with our heavy luggage whether at the time of coming or leaving.
Communication with him was more than perfect, quick response in case of problems is guaranteed, as once we forgot the keys and he managed to solve it in minutes, he always checks with whatever we might need and he provides it quickly, also shows care and warm relation and gives any warning to guarantee a safe stay in the city, the apartment is very central few steps to the metro, bus station and city's main attraction, it had everything u might need exactly as described, i totally recommend it for short or long stay, isik would always make any an easy one