Hakan & Turkan and their staff were very quick to respond to messages. The place is small but it has everything you need and it’s on a very quiet street. it only takes 10-15 minutes to walk to multiple attractions like Galata Tower and Taksim square. Note that if you need to use the dryer, it’s in the basement and you have to be let in with a key. the room has a washer and a great drying rack just no dryer.