Accommodation is managed by various people who are quite communicative and helpful. They also help taking care of shared areas which is really helpful (filling supplies, helping out with household issues).
there are several major opportunities for growth:
1) sometimes managers write to your personal number without introduction with some complaints or something and starting the arguement. if you are visiting as a tourist and don't have anyone else in Istanbul it is really creepy. For this occasions when there are misunderstandings or miscommunications there is an AirBnb chat where people at least can understand who is texting. I have got a text from unknown number..
2) there is a shared area which is under the responsibility of a manager. when you get there it seems like your are not at Airbnb anymore but at the real office where there are rules and you have got to work. it take out the real sense of Airbnb from it..