Exactly as described. Very friendly service. Somewhere half between an apartment and a hotel. Lovely decor. Was there in middle of winter. For me personally the temperature in the rooms was fine. If you're one of those people who like really warm rooms then the radiators probably won't be warm enough for you in winter. But for a city that's warm most of the year that's a very minor issue. Overall a really good experience and I'm grateful for the help provided by the staff