Staff was incredibly responsive and helpful. The apartment was fairly spartan with a great view (as advertised) but had everything we needed and was good value for the price - including a strong AC in the extreme summer heat. It was wonderful to have daily housekeeping, I did love coming back to a spotless apartment every night. The "cons" of this apartment were due to the bathroom, which had a slight smell, some black grout, and a non-functioning washing machine.