Hello there. I have some doubts about your working system and the customer service experience which is really tough. When we arrived to the apartment, there was a great interior with a beautiful view from balcony.
We enjoyed. But... after using a home facilities we realized that theres no any BASIC things like: slippers, shampoo, gel, a/c remoter, tv remoter was too hard for using, wifi was disconnecting all the time, in the kitchen just 1 tea n 1 coffee... so generous from ur side :(😬.
And yeah, im saying that after good experiences from other houses in airbnb in all the turkey. Thats so shame from ur side guys.
After I reported the details to the manager, he answered me in a very rude manner, which was extremely incompetent.