Overall my family and I enjoyed our trip. The location is excellent you only a 10 min walk away from Hagie Sophia, the Blue Mosque and Grand Bazaar. There also near by museums. Near to the local Mosque and you can hear the beautiful call to prayer every day. I would say customer service is by far the best part, the staff is extremely helpful and would help carry our grocery upstairs, and helped us get a taxi. The staff also stayed up until 2 am so that they can assist us with our bags and luggage since we had early flight back home. The location also has near by Grocery stores, money exchange services, great restaurant and bakery, and gift shops. The area is extremely safe and the people in the neighbourhood are so nice and very welcoming. Everywhere we went we were always greeted with smiling faces.Turkish people are by far the friendliest people I have ever met.