We didn't meet Zeynep, but she was available by message and replied very quickly, she's very friendly by the way.
the apartment is clean, cozy, and nicely decorated. the location is great near all amenities and all kinds of public transport. The only negative point is the noise in the street until 5 am, closing the window reduces it but in summer it's a little bit hot in the apartment. By the way, I definitively recommend it.