Missy is a very kind person who was very accommodating for us. The apartment is also very nice and fully equipped. The location is excellent and minutes from Istiklal Caddesi and the T1 tram line. We did have a rough first night because unfortunately the apartment did have a very strong cigarette smell. We had asked and checked previously before booking if it had any type of smell like that, so that was disappointing, but Missy was very kind throughout and ended up re-cleaning and washing sheets while we were out after asking us. She managed to somehow get rid of it mostly and it really made the rest of our nights lovely. Great place to stay.