This place is a terrible place to rent and it is a health hazard with enormous mold issues. Leaking walls and mold in the bathroom as well as in the bedroom. The issue is so big that water is leaking to downstairs neighbors house.
The owner is ignorant and not present to address any issues.
Before our arrival, we asked about the house keys repeatedly. He referred us to Airbnb website instead of answering the question. In the website, he is telling tenants to pickup the keys from a barbershop at the end of his street. Upon arrival in Istanbul it was raining hard. In heavy rain, my wife and I searched for the barbershop. He wasn’t in the store. He showed up an hour later telling us he had no keys and didn’t know about the owner. We were soaked in rain with our suitcases. We called the apartment owner Mert repeatedly but no answer as he is living in south of Turkey doing diving tours. We left him messages through Airbnb and phone. Finally he called us back and told us he is sending someone with keys. A gentleman named Sener showed up finally after 30 minutes but had the wrong keys so he had to make another round to get correct keys and in the meantime, we are soaking under heavy rain!
Once we got access to the apartment we realized he had no toilet paper and no soap. He had none of the basic equipment: no toaster, no coffee pot, no tea kettle. We addressed that with him and we finally got a response that he doesn’t use those machines so he doesn’t have it for his clients because he doesn’t eat bread, he doesn’t drink coffee or tea! He made no effort to get these basic items or offered any solutions. In addition, he has flies and moths everywhere. Opening the kitchen cabinets flies were coming out. There were left over dry food from previous tenants that went bad and no one cleaned in the kitchen cupboards and in the refrigerator. We had flies in bed and covers. We took pics of that too. He arranged for his friend to treat the apartment but of course it didn’t help cause he didn’t use a professional exterminating company. He tries to cut corners and save money to make bigger profit.
He also has the slowest internet service. Which made it practically impossible for us to do our work. We had to repeatedly go to the Internet cafes to do our work.He is unavailable and hard to get a hold to handle any of these issues. He made no attempt to resolve the internet issue and constantly blamed Turkish government for slow internet. He forgot to mention that he is paying for the slowest subscription to make more profit. All restaurants and cafes around his house had excellent free internet but his house. He makes sure he blames every issue on something but himself.
We also had an encounter with his downstairs neighbor knocking the heck out of our door 6 in the morning rude and angry speaking loud in Turkish trying to force his way into the house cause apparently water is leaking through his apartment from Mert’s house and he wants to see and ask owner to make repairs. We told him to contact the owner and deal with him and that we were sleeping and not available and also had no permission of the owner. The neighbor contacted police department and waisted almost all of our day on dealing with this crazy angry neighbor and police. His apartment have big time water leak and mold issue and water is leaking downstairs to neighbors house as well damaging their walls.
I do not recommend this place at all. It is the worst place to stay and worst service provided by Mert. He is not attentive and tries to cut corner at every level to save money. All house light bulbs are low powered. We had to use our iPhone flashlights to type and read. It is impossible to shave in the bathroom in the low powered light. It’s just despicable how low one can go to make more profit!
We left the house 3 in the morning to catch our flight. Again in the website he mentioned to leave the keys with the barbershop but there is no barbershop open 3 in the morning. Do we left his keys inside his shoe outside his door in the shoe cupboard and sent him multiple texts telling him about his key. He then turns around and tells us that he couldn’t find the keys and that we were at fault. He is not even in the city to check on the keys. Also his friend Sener had two sets of extra key. He just tried to intimidate us so we don’t write bad reviews about his place.
Also he has no heater or air conditioner. We were freezing in cold especially at night. He made no attempts to address this but to say that heating is central and out of his control.