This place was a nightmare:
- When we arrived (at night), the place smelled musty. The bed sheets were wet, so we were not able to sleep properly on the bed on the first night. The explanation from the owner was that the cleaning lady thought the bed sheets would dry on the bed, given the weather at the time. But they did not dry. We deem this to be very unprofessional, who puts bed sheets on a bed before they dry up?
- This apartment has humidity problem, there was mold on the living room ceiling and in the bed rooms. THAT DOES NOT APPEAR ON THE PICTURES OF THE ADVERTISEMENT!!! Had we known there was a humidity/mold problem in the apartment, we would have never rented it, and certainly not for 15 nights. This place is definitely not suitable for people with asthma. It made our whole family sick, which caused us to leave that place after a week. It triggered my asthma badly and caused me an infection which turned into a pneumonia, which I am still dealing with at this very moment.
- The floor was not clean; the cupboards were dirty and with dust, so we could not put our clothes in them. The hoover was incomplete when we arrived, so we could not use it properly. We then asked for a squeegee to clean the floor ourselves. Days later, Elif brings us the second part of the hoover instead of the squeegee previously requested. When we insisted on having one, she gave us an old, dirty (hair stuck in it i.e.), broken mop, which was short and required from us to completely bow if we were to use it...
- The bathroom was superficially cleaned, just enough to just appear clean. The joints in the shower and the toilets were disgustingly dirty;
- The sofa in the living room was dirty and broken, we needed to put sheets on it to be able to sit;
- The water heater's pressure has to be increased every 2-3 days manually, otherwise you cannot have warm water.
- The curtains were dirty.
WE HAVE TAKEN PICTURES OF ALL OF THE ABOVE AND SENT THEM TO AIRBNB! IT IS ALL PROVED!
Neutral points:
- The internet signal is bad in that neighborhood and we had to use our data instead for several days, which has caused us to receive a huge bill from our phone company. It took one week for Türkcell to fix the wifi issue, which made us waste a precious time that we could have used to visit the city;
- The mattresses are very hard, one must be ready for that.
A few positive points:
- The neighborhood is calm and near the historical center, right next to a mosque, which is perfect for muslim tenants;
- The kitchen is functional, and has a washing machine, a fridge and an oven;
- Lots of clean towels and bed sheets.
Conclusion:
We felt VERY disrespected by the owners, because of the state in which we found the apartment at our arrival. I highly doubt they live in such conditions with their family, so what does make them think paying customers should accept that? Especially at a 50euro/night rate. They need to re-invest proper money in the place in order to make it livable again. Until then, that place does not deserve to be called a proper apartment.
We left the place after more or less a week and had to move to a hotel, which made us waste even more time and money. We contacted Airbnb for a refund. Which in the end was partial, Airbnb only accepted to refund us for the remaining days we did not stay in the apartment.