Basma is really a wonderful person. I'm very happy and proud to know her and my stay in Istambul was so much better with her help !
I arrived very late but she stood up and made me a cup of tea (really appreciated) with some cake then again in the morning. She took time to explain the different places of interest and gave me many tips. She gave me a plan, brochures, a hammam where to go (a must)... she's interested in our day when we come back home and she creates a homelike feeling. I highly recommend !!!!!!