I booked the room for my trip from UK to Istanbul. it looked good on picture but the bed and pillow is not comfortable, bed sheets don't fit on a bed. sheets sliding down. no air circulation, too hot no fan or air-conditioning. there was dog barking all night, I was not able to sleep. no side table or chair that I can use to work on my computer. very high service charge for that room. Fatih was very unhappy after the booking, he was complaining that he didn't approve the booking. it was auto accepted.