Although the host said that he did the cleaning before our arrival, the entire apartment was very dirty. Once entered there was a very bad smell of smoke. We had to clean everything in each room (tables, chairs, towels etc). Just to give you an idea: there were some spots on the wall of the shower that went away just by turning the water on. The dishwasher was unsightly. The stoves, forks, knives etc were very dirty as well. The glasses were completely covered by something that was unrecognizable. There were other spots on the walls of the living room. The list could go on. This is a huge problem especially during this pandemic where we must be really careful!
The description made the house quite attractive, but unfortunately the reality wasn't the same.
The host was very available to talk but he didn't listen to us at all. When we decided to leave (paying 75% of the total amount due to AirBnB policies), he called my girlfriend and they stayed on the phone for about 10-15 minutes. He kept saying: "Everything is fine, it's not cold, it's not dirty" etc but in reality it was the opposite, he understimated our complains by telling us that "we were exaggerating" and we found this very rude. For example we couldn't close a window in the living room so it was cold although we turned the heater almost to the maximum! Another problem was that I had to work and I explicity ask him about the connection before booking the apartment and he answered me: "Internet very good". Once we arrived there the internet wasn't working, a guy (I guess his friend) came and tried to fix it for one hour. It didn't work and the host proposed us to go to another hotel until the problem was solved (and who knows how long it would have taken?), but how could we do that? We went there for comfort, not for moving to different apartments! Although he wanted to help us, when a person needs to work, he can't be a nomad and we were paying for these services!
If we didn't have all of the above mentioned problems, I could have put 3-4 stars, but with this it's just impossible. We found another place way better for a cheaper price. We lost a lot of money but we really couldn't stay there. I'm really sorry because I'm sure the host is a good guy!