Our family of 4 stayed 5 nights in the Deluxe Apartment. It was a great place to stay, close to the historic sites on the Golden Horn, nearby to tram and metro stops, a nice selection of cafes and shops to buy food. A short walk from the apartment puts you on a major street with shops, cafes, nice restaurants, fast food chains, banks etc. but on the street where the apartment is located you are away from the busy city feel in a quiet neighborhood.
The apartment was clean and inviting. The kitchen was adequately supplied for a short term stay and simple food preparation. The guys working in the office were friendly and helpful. We asked for the taxi pick up at the airport and were delivered right to the front door. We arrived early but were able to store our luggage in the office until check-in time and begin our site-seeing.