Shin and Arda were incredible hosts!!! I confused our flight landing time and reservation time and they did above and beyond to secure the flat for us a day earlier (it was also holiday time in Turkey too so Arda had to leave his holiday to come make arrangements for my friends and I). They arranged a cab for us that brought us to the flat. Any questions or problems we had - Shin and Arda were there to help us. THere was no hot water and he sent someone to fix it right away as well as a near by local to teach us how to use the washing machine. They left us a metro pass that was very helpful and helped us get around and send us a link for places to visit/eat/go out etc. I would def stay here again!