Our hosts made us feel very welcome. They did everything we asked of them and were exceptionally accommodating. The flat was comfortable, clean and in a perfect location for sightseeing in Istanbul! When you take everything (location, comfort, price, etc) these flats have incredible value. It's worth noting that these apartments are actually run by Sur Hotel across the street. It didn't bother us, but figured everyone ought to know. The only downside to this flat is the noise caused by others entering the front door of the building.