Stayed for a month, I really didn’t even want to waste time writing a review cause I was so disappointed by the host’s behavior, but maybe this review helps another guest to know about inconveniences before it’s too late.
I stayed in the bay window flat which was on the first floor and the first major problem is the ceiling. On my second day I told the host that a lot of dust and stones fell down from the ceiling right on my face and head while I was sleeping on the bed!!! as other guests upstairs were walking around because of old building which definitely needs to be renovated . He said the previous guest had also complained about it, though he even didn’t tell me about it before I mentioned. I had to remove a large number of stones and dust EVERY single morning. Every night was also a nightmare sleeping like that cause there was a lot of noise from upstairs along with the rain of stone! It was as if the roof was about to fall apart just anytime! As I’m really flexible and easygoing I tried to just move the pillows to the end of the bed and sleep on the other side and never complained after.
During my stay the weather was really cold due to the snowfall in March and from the time I arrived the flat was so cold. I told the host and he said the central heating can’t be adjusted and the temperature is set up for all the flats on the same temperature. I tried to wear more clothes just not to make more requests till a night which all heaters were completely off. I texted the host and let him know for which he thanked me cause he realized there was a problem with the central heating. Dealing with the same issue, another night at the same hour I texted him and let him know that in the heaters were all off again. I just asked him politely if there was anything I could do, but later he appeared knocking the door and behaving so aggressively saying “what is your problem? Why do you disturb me at this hour?” And he denied the fact and treated very rudely and left. Though it wasn’t my fault and I just tried to inform him about the thing. I don’t know what on earth he was mad with that considering his age he had such a behavior!! The heaters remained off till the next day around noon and when I texted him about that he denied again and replied so rudely that one can be hot and open the window or turn on the A/C!! and one can put on a sweater and that he can’t satisfy all tastes. Probably my taste was so rare to be cold in that weather and maybe other guests were enjoying the -5 degree opening the windows!
The walls were so thin that one could hear everything through them from walking, talking, packing and checking out of other guests to the sound of coughing of a guest which probably had enjoyed the weather and turned on A/C! Sometimes the air around the bed near the window was filled with the smell of smoke and what the neighbors were cooking. The corridors also had an unpleasant smell on the way up to the flat going up the stairs. The elevator was also of no use since it was so small and a thing of the past! The kitchen appliances were so old except the coffee machine. Seems like the host doesn’t replace or renovate anything even if they aren’t working well. He can simply deny it though. It’s easier for him.
The sheets had all sorts of dirt and marks and even holes for which I had to ask him for another less dirty one.! The duvet under it was horrible; all yellow and dirty. He brought another sheet as if he was doing a favor and I had to change it myself, well because it was probably my fault that it had a hole! You have to ask for the basic things as favors but don’t be surprised if you are not retreated nicely! The host is just open to hear “thank you” and only complements and not open to criticism AT ALL. He even didn’t appear on the checkout day and asked me in a very unfriendly way where to just leave the keys.
I really thought this place was a good one reading the reviews but the host’s behavior was enough to make me forget about the positive point which was the location. However, I’d rather be treated well than just being in a good location. I read the positive comments and decided to rent this place but now that I see the negative comments and the host’s reaction to comments I really can relate! Neither all flats of the same building nor all guests can be compared with each other but as a polite guest one has the right to be treated politely. I learned my lesson not to rely on positive comments only. A real super host at least should know how to respect a guest instead of calling them liers.