Ismail was great with communication and helping us as needed including carrying a bag to our room. Also the place was very clean and close to good areas. However, the place was smaller than the pictures made it appear. The shower leaked onto the floor of the apartment and sprayed directly onto the toilet. There was no comforter or blanket on the bed. Just a tiny sheet. Wifi went out for most of the day on Friday which was extremely important because we could only communicate via wifi. Everything was okay, not great.