The space is as depicted in the pictures. Anna the lady who stays at and attends to renters is friendly and approachable, she speaks little English but we pretty much managed to communicate with gestures and such. Anything more complicated can be taken up with either Barbaros or his cousin Ali who are both often at the common area on the ground floor in the evenings. They are also very forward with tips and ideas about what you can do or where you can go. The apartment is located above their restaurant. We loved the homey feel of not just the apartment but the neighbourhood. The hustle and bustle of the area (many shops all around) allows you to experience life like a local. On weekends the business of the area can be felt well into late night (1/2 a.m.) and you'll be able to hear the revelry of the restaurant guests. Didn't bother us as we felt it added to our experience but if you are looking for the quiet and sterile hotel-like environment then this place is not for you. This is also not suitable for a person with mobility issues, access to the apartment is via a narrow spiral staircase and although it is near the tram station and Grand Bazaar, it is a good 8-10 min uphill walk. That said, it is easy and cheap to get uber to come to the road just by the apartment if walking is not your thing. If you do stay here, do have breakfast at the cosy small cafe (Kumkapi Our Bakery) just opposite the apartment building. The guys running it are really sweet and accommodating and the cooked breakfasts are really good. All in all we really loved our stay here. We came as strangers but left behind a group of friends who sent and waved us off as our van pulled away!