Conditions in the apartment were not satisfactory. The refrigerator (fridge) didn't work from the first day, water leaked from it and did not cool at all. The kettle was dirty, oven didnt work ( the next day a new oven was installed and the kettle cleaned). We also had problems with hot water and because of that we could not take a shower when we wanted to. I must say that the apartment as a whole is not at the level of cleanliness and the walls were quite dirty and damaged. Traces of non-maintenance can be seen everywhere in the apartment.These inconveniences made our stay uncomfortable. We complained to the host for all the inconveniences i encountered and he made us an offer which he did not fulfill. In the end he also offered us to leave the apartment and he would return our money for the days we will not be there, which did not work for us because no one wants to look for accommodation while on a trip. In addition to these things that I mentioned, the big disadvantage of the apartment was the music and noise from the cafes under the apartment, which absolutely could not be ignored. However, we already knew that because we read the comments about it before arriving and we were aware of it, but I must say that we did not take it seriously.
Luckily we informed Airbnb suport about this situation and despite some negativities related to this apartment, they have helped us to resolve the situation in some way (they refunded us part of the money). We were glad Airbnb is available in situations like this and made us feel safe.