Berk arranged for our pick up at the airport and accommodated a very early check in for us. There was someone there to meet us when we arrived and show us around and explain how things work. Most of what wasn't covered by the gentleman was in a book Berk has put together for guests.
There was a small welcome package containing snacks, bottled water, sodas etc. when we arrived which was appreciated.
The pictures in the listing are an accurate view of the apartment. It was clean and comfortable. My initial reaction to the location was that it was rundown but after spending time there I believe it is in an up and coming neighborhood. There is much new construction and upscale apartment buildings going into the area. I never felt unsafe.
There are several cafes and grocery stores within a short walk of the unit. This is convenient.
The location was good in proximity to the tram line and Istiklal St. However, it is quite a climb to get to Istiklal. The tram will take you to all the highlights of the Old City.
It was terribly hot while we were there so having air conditioning was a God send. I don't know what we would have done without it.
If I have the good fortune to visit Istanbul again I would stay here or in one of Berks other units.