Excellent experience! Izel was always available and quickly answered all our questions. Upon arrival he was already waiting for us at the apartment and allowed us to check-in earlier (which it was much appreciated). He took the time to explain everything about the apartment and the city with map on hand, from boat tours, coffee places, where to buy the Istanbul card, literally he went through every detail. Also he went the extra mile by giving us a little tour around the area showing us where to go for groceries, ATM, etc. He also arranged our airport transfers (door to door service) which it was so convenient. The apartment is spacious with two big bedrooms and two baths, very comfortable and nicely decorated located around the corner from Galata tower. Izel is kind, friendly and professional, he even checked on us the day after our arrival to make sure we were fine. I highly recommend him and Doret's place! Thank you for hosting us and making our stay a great experience.