We didn't interact too much with Kamil, mostly with the hotel's staff.
The location of the hotel is excellent, 5 mins walk to major sights in Sultanahmet. The hotel is clean, has nice authentic Turkish decor, a beautiful view from the terrace, and has a fair breakfast. The staff kept our luggage for the whole day on the day of our departure, which was greatly appreciated. Overall, this accomodation has all the basic needs for a sight seeing trip.
On the downside, the hotel rooms are a bit small and thin walled. We could hear all the movement in the corridor while sleeping at night. The staff are nice, but not overly welcoming or friendly.