This place is a gem. Communication and the directions were great prior to our arrival. The hosts met us at the office conveniently located right across from the ferry terminal. Kübra Hanım who met us at the office was very friendly and thoughtful - she even upgraded us to a nicer apartment that they happened to have available because it was on an upper floor, had a friendlier set up and was warmer. (we stayed there on a very cold day in January) Hakan Bey then met us at the office and walked us over to the apartment. During the nice 10 min walk, he told us about the island history, about nice places to visit, good hikes and a couple of local eateries. He was super nice and hospitable. Check-in was seamless and the view from the apartment was second to none. We didn't end up sitting on the terrace as it was quite cold but I can only imagine it would be a quality that sets this apartment apart esp in the summer days - you can see the entire coastline, mainland Istanbul, Marmara sea and forests and the island's characteristic buildings in between from above. The beds were comfortable, the kitchen was well-stocked with pots, dishes etc. The apartment complex has a small but nice pool which we also couldn't avail of as it was too cold outside. We also ended up going to the restaurant Hakan Bey recommended (Loca Ada) which was one of the best parts of our trip. All in all a great experience, would highly recommend.