The place was as described on the airbnb website. This is a nice appartement but the electricity is old. There was a big issue when we came. There was electricity at first but the apartment was relatively cold. When we came back after dinner in the evening there was no electricity at all. We called the landlord who asked us by phone to go and check the electricity box in the corridor. My god. I wished i had never opened that box. This was very old fashioned with electricity cables directly visible from the box. Since we could not reinstate electricity, we had to get James to the apartment. He reestablished electricity but he told us that the heating system (including hot water) was not working. It was getting very cold in the apartment (January in Istanbul is not warm!). We asked if he had another option. There was in fact a much smaller apartment upstairs. When i asked if the price was going to reflect the smaller place, he became very aggressive. He threatened us to put us in the street and asked us to contact AirBnb for finding another place. It was already 10:30 pm and we were tired. In the end, we slept in the cold apartment (he did not even want to let us in the warm smaller apartment upstairs anymore). We had not a very good night. And the cold shower the next day was not a fantastic experience either.
The next morning he came to repair the electricity. It was a problem with the dish washer. No surprise given the non professional arrangement of the whole building.
It took another full 24 hours to get a decent temperature in the apartment. But finally we got warm water.
We made a complaint with AirBnb immediately and they were very responsive (including a call from the US at 2 am Turkey time, which was not that opportune). In the end, we had a least 6 operators asking whether everything was fine. I wished the landlord was as responsive and polite!
The place is a nice and charming place. We have to say that. But Airbnb is about the experience as well. When you have hosts who are not able to manage their own stress in front of their clients, it may become an issue.