Enise was very accommodating despite there being issues resulting in needing to book an alternative flat. I arrived a day late which was fine but there was no hot water knob in the shower. Enise had it fixed the next day but unfortunately, the entire building was without water. I let Enise know in the morning and she immediately responded but after no changes for the entire day, I moved to a new Airbnb. Enise refunded the remainder of my payment immediately and understood why I chose to seek alternatives.
The flat is nice and has great air conditioning. One thing that was an issue is that it’s in a basement and there was no cell phone service and the Wi-Fi was spotty.
Enise was a great host and did everything she could to fix the issues in a timely manner but things were out of her hands.