Very good communication but the room is very small, tiles on the bathroom floor tile is broken, and not enough towels. Very basic.
The bed wasn’t made up, and only one small sheet on the bed, and old and clumpy duvet inside the cupboard, which is not hygienic for the guest to use.
I didn’t manage to get a taxi on check out as it’s a pedestrian zone. Staff don’t speak English, even though very helpful, but I am glad to be leaving.