The staff at this hotel gave us excellent customer service and were always very helpful and friendly. Overall, we enjoyed our stay, especially after being upgraded to a larger room free of charge. The only things we would comment on are that the cleanliness of the bathrooms could be improved, and the photos on the Airbnb website are slightly misleading in terms of the size of the standard room. The hotel's location is perfect - right next to all of the major tourist attractions and restaurants. Also, the hotel was able to arrange our transfer to and from the airport as well as organize PCR COVID tests with same day results for our flight home.