Denise and her sister are people who cares for the host's privacy and they are so easy to reach. They made everything easy for us even before starting our trip to İstanbul. House gets light and fresh air from every window which is great and balcony has a little bosphorus view. Our stay was quite comfortable. There were no problem with the hot water. Yet, there is no elevator in the building and the apartment is at the highest floor, so it may not be suitable for old people. Only negative thing was that we have seen little spots on the toilet and little hairs on the bedroom floor and the bed. Yet, it was acceptable and our stay was very good. I would definitely stay there again.