The place is like a hotel and not like an Airbnb where you would expect a homely treatment. The staff was professional but certain things did turn us down e.g. they have provided kitchen in the apartment but in the middle of our dinner we asked for some salt and the staff declined to provide that even though they have a kitchen. The breakfast was also not that great.
The place is not bad in terms of comfort and beauty, but the experience was lifeless.