Mert is very friendly and helpful. answered every question within no time. check in couldn't be easier. The flat is clean and you'll find everything you need. The location is perfect, just one station away from city center (taksim square). One drawback could be that the flat is at third floor with no elevator. so those with elderly people maybe should think twice. also the streets around the flat are tight and super crowded, so renting a car wouldn't make sense. however the public transportation like metro is just 2 min away from the door step. overall i would definitely recommend it for those who don't have a problem with the flat being on the third floor like myself.