Elif was extremely hospitable and helpful right from the start. Our baggage was delayed and our check in was delayed but she waited patiently in the apartment so that we could get our keys. We had cellular network issues but communication with Elif was very easy. She was very accommodating and friendly. After checking out, she was nice enough to hold our bags for us for a few hours and even arranged for a cab to the airport. The apartment is spacious, clean and the right mix of eclectic for me. I really liked the area because it was close to a street market where we shopped from real vendors than tourist traps. We walked to Istiklal Street and up to Taksim Square and back. I highly recommend this place and Elif as a host.