Ugur was very welcoming, accommodating and helpful! He responded very quick and helped us with our airport transfers also. His place was very clean with a full kitchen, water and a balcony. He had a woman that came in to clean every day too, if you wanted it. The location is very convenient to the Galata tower area, restaurants and stores. It was very safe. We had a great time in Istanbul. Ugur was a great host! Everything was perfect for our stay!