Sena is very responsive owner and friendly and helpful. She always tries to help as much as she can. Mr.Dilaver who is the assistant always willing to help.
Unfortunately my stay was not very comfortable due to the lift of the entire apartment was broken and was not fixed immediately. Not ideal for kids and elders. The apartment is located at 4th floor which makes it very hard. FYI, there are many stairs in the front gate of the building and another stairs to the main door which is not very suitable for you bringing kids with strollers.
Overall, the location is okay and strategic. Next to the building there is a mini super market that is really helpful during your stay if you need anything and you can find taxi easily from the main street.