As numerous have mentioned it is a hotel not a traditional air b&b. The staff were super accommodating I arrived very late 2 am from Heathrow and they were there to greet me. The upstairs terrace is spectacular in the morning and even more so in the evening. The free breakfast is splendid. For being so centrally located the rooms are very quiet at night. Restaurants and tourist sites are very close by as well as the tram to go to the train station or to many parts of Istanbul. The internets did not work on second flr in the evening and staff provided us with an alternate. The room I had was functional and very clean but had view to street.