Kaan was very responsive throughout our entire stay experience! From the point when our booking was confirmed, all the way up to the point we checked in, Kaan was always available and provided us with useful info on how to get to the accommodation, even waited up for us though we checked in past midnight.
When we faced some issues and checked out slightly late, Kaan was very nice about it and helped us to have a very smooth check-out process too.
Another plus point - the accommodation has a lift! Very useful for going up 5 levels without having to carry our luggages up a flight of stairs.
The room and bathroom were satisfactory and we had a decent view of the Galata Tower and surroundings. Slightly disappointed that the bed didn’t come with the blanket as shown in the photo, made the room look a bit plain and less cosy. But otherwise, we were satisfied with our stay.