The host is great and answers all messages quickly. My flight was leaving late in the evening and the host let me to do a late check out. The apartment is exactly as in the pictures and very clean. The only reason I'm not leaving a five star review is that the apartment needs a bit of a TLC. The windows were opening by themselves when the wind blows and it can be a bit of a problem in January. However the apartment was very warm in the winter. The other minus is that the wifi was not always strong enough for video meetings and streaming. The apartment is located in Cihangir, 20 minutes walk to Galata and Istiklal street. It's opposite a school and can be a bit noisy at times.