Our stay at the hotel was brief but nice. The location was fantastic, the breakfast was yummy and came with an awesome view, and the breakfast was also kind of fun as it is a time when all the patrons get to meet. We had an issue in that we prepaid for an airport transfer with a baby seat for a two year old (confirmed there would be one twice by email), and our luggage was loaded into a vehicle without one even though I reminded the guy at the front desk, who even made a call to the driver in which it was decided that oh well, they don't need one. Basically we could have called our own driver for much less. Trickiness is a deal breaker so we won't be back but if you don't require anything special this is a nice place to stay.