Yusuf was incredibly friendly and accommodating; he introduced himself to us on our second day, and on our final day asked if we would would drink tea with him before we left for the airport. We had some great chats about the area! When Yusuf wasn't there, the other staff were extremely helpful in offering advice on local places, such as a traditional Turkish hamam and a great breakfast place nearby! The room itself was very modern and tasteful, it was warm and well-equipped. Location-wise, within easy walking distance from the Old City which is great for tourist hotspots, but fairly quiet at night.