Rifat was very rude with us. He kept us waiting outside of his place for over 30 minutes when he asked how are we, I answered that we have been waiting for a while and it was cold. His reply was that if we do not like that we can cancel and leave a few times. After, we asked to see the room which was dusty and dirty in many areas, and then say it again do you like the place or not otherwise you can cancel. It was late in the evening so it was difficult for me to decide to whether stay or not because as he saw that we were kind of concern and hesitating about staying in his place he became more arrogant, insinuating that if we do not like the place we can leave. Furthermore, his hotel how he calls his home is located in a narrow alley with not much lights and the address posted on the listed is just a post code, no street name was provided and house number. There is no sign that shows the name of the hotel, we asked around and no one seemed to know this hotel thankfully there was a decent hotel next to his place, one of the members of the staff was able to call for us and reach him otherwise probably we would had to wait even longer for him. Luckily we manage to find a room in this hotel.
I was a host for AirBnB myself and achieved the superhost status last year. I would have never treat any guest this way, this really was an awful experience. Thankfully I managed to contact AirBnB and they cancelled the reservation and process a full refund as Rifat had a strict policy cancellation and he probably would get away with this.