Had a quick stay- 15 hr layover- with odd arrival hours. Mert was very accommodating and kind. He was very responsive when I had a sketchy moment with a late night local (I also met Can Serbay at this time). Great location! Was able to hit up the grand bazaar, Hagia Sofia, and Blue Mosque in a quick walk. I chose a seaview room but, alas, construction in the way. I'd recommend a room more floors up if you want a view. The room itself was neat and clean with wifi, a fridge and air conditioning/heating. Highly recommend this place if you visit!