Özra was a phenomenal host! Despite the fact that we had a safety issue at the apartment (not her fault at all), she was incredibly helpful, professional and considerate. She swiftly offered a full refund and even helped us find another place to stay. Even after we moved to another location, she was still available to give us recommendations and help us navigate our stay in Istanbul! Further, the location of the apartment is beautiful — close to restaurants, transportation, and just near some really gorgeous streets. The loft bed was great and the AC works wonderfully through the whole apartment. Özra, you are wonderful! Thank you for being so thoughtful. ✨