Guner and his staff were wonderful--very responsive and helpful with everything from details on the apartment and the neighborhood, to travel logistics outside of Istanbul. The apartment is perfect--clean, comfortable, and with great wifi, towels, and appliances, including a washing machine. There is a wonderful bakery and fruit grocery just outside the front door. The apartment is also incredibly conveniently located to Istiklal street (bars, restaurants, shopping), including tram, metro, and tunel to get anywhere in the city. One word of advice, however: we suggest taking a taxi instead of walking back if it's late at night; the neighborhood is not the best at that time. Otherwise, it was fabulous.