The apartment we were taken to was not the apartment we had booked, it didn't have a useable balcony and it had 1.5 bathrooms not two full bathrooms.
After this bad start everything went well, the replacement apartment was in a very good location, very clean and comfortable.
Ali and Ramazan were very helpful, responding to queries promptly. When my husband slipped in the shower Ali offered to take him to a hospital or a pharmacy for medical attention.
The transport to and from the airport was efficient and reliable. The help with luggage up and down the stairs was appreciated.
Overall we had a pleasant and comfortable stay.