Customer service and communication was 100%. They were available at all hours for any concerns or help with the room. The location was great and had waterfront views. It was a very close walk to shops, restaurants & historical sites.
However, we did encounter a few issues:
- the room was double booked the first night. Luckily they also run a hotel and put us up the first night.
- WiFi was very spotty. We had a hard time connecting almost all the time and eventually had to move back to the hotel.
- Shower head in both locations were not functioning properly.