As this apartment was not available at the time of my stay in Istanbul, Saban proposed to us a different accommodation in a similar apartment, that we accepted. However, when we finally arrived at the apartment, it was not the one that we had seen in the pictures Saban has sent us and that we expected when we paid for our accommodation. What we got instead was a tiny room with an even more tiny bathroom and a kitchen on the balcony which, considering that it had rained just a few hours before, was completely flooded. Garbage was spread all over the floor of the room and the state of the linens and towels was indecent. We am perfectly aware of the fact that we were not going to stay at the Hilton but, considering the price we paid, we were at least expecting a decent apartment.
Furthermore, we could not complain sooner about the state of the apartment, as the Wi-Fi in the apartment was not working properly -meaning, there was no reception at all.
Overall, the experience was really disappointing and frustrating.