Alihan was a great host, very helpful. He stayed in contact with us and provided us with clear instructions as to how to arrive safely at the location, public transport instructions and airport shuttle option. When asked to assist with a problem in the room, it was addressed immediately by the staff on duty. The receptionist offered for us to use her phone when we needed to make a phone call to a Turkish phone number. A couple of power outages occurred throughout our stay which were a bit inconvenient, but not a reflection on the place itself.