We were a family from various parts of the world occupying 4 rooms.
Positive:
Location is good with several nice eating places nearby with also close proximity to Metro and ferry.
Plenty of bottled drinking water available, good room cleaning service with helpful reception staff.
Not so good:
Bathrooms had shower/plumbing problems but these were attended to promptly.
Unfortunately, our host, Enes never contacted us during our stay.