Where do start? Communication was outstanding, the apartment was clean and comfortable. My traveling partner has mobility issues and the location was convenient for taxi pickup and was walking distance to Taksim square.
We had arranged to have Engin pick us up at the airport, but my luggage was lost in Athens and therefore we had to arrange a flight to Istanbul that arrived much later than we had anticipated. Engin most graciously picked us up at 0100, settled us into our apartment and reassured us that if we were in need of anything at all to contact him.... which I did because of the language and phone issues, I did. He was more than helpful and checked in on us via email, regularly to see if my luggage was found. I can't say enough good things about Engin. Only, thank you, Engin, for making our trip to Istanbul that much better.