Naz was very kind, despite the language barrier she had her friends come over and translate if we needed anything. The room is large and quiet in the night which was important to get a good sleep. Keep in mind that the host has cats and a dog so you must be ok around them. The location is awesome, in a great hip neighborhood away from tourist traps and noise. Naz respected our privacy and always tried to clean up after the animals when we were there. Make sure what bell to ring when you arrive because we had an issue finding which one it was and only got into the building because we slipped in when someone else opened the door, and he happened to be the owners neighbor that helped us find the door to the apartment.