the communication was always promptly. Any question we had was answered with kindness and professionalism. We felt very taken care off in all regards. The location is really great, close to many sight seeings by foot and located very nice in the the old part of the city but it's also quiet and safe. The room was perfect and clean. The breakfast was abundant and good tasting. The cook is also very nice. Can only recommend it and want to come back.