Due to some problems with the flat booked, we actually stayed in Ozcans Sururi Pera flat 3 and the landlord was very prompt in informing us. Flat 3 was very neat and clean, well equipped and well located with a supermarket right downstairs and a short walk to Independence Street. The staff on the ground floor were very helpful and although they did not speak English, they enthusiastically communicated with us using a translator. Whether it was providing us with a local mobile phone number to order a takeaway or helping us find our camera that we had left in the taxi, we were very impressed. In addition, the staff were able to help us call a taxi and told us about the airport bus. I would highly recommend this property if anyone I know is travelling to Istanbul or if I am visiting Istanbul again, it has made my trip to Istanbul very memorable.