From the moment we arrived to the building, Ozge’s friend Aida was the most friendly and helpful. She greeted us and helped us with our luggage to Level 3 as there is no elevator in the building. She showed us the home and made us feel really comfortable. There was an abundance of amenities in the home. Aida was always available via call and checked in with us a lot. We had early issues with hot water which was resolved quickly. She also ordered for us water when we needed. Great location in Besiktas, easy walk to the port to take the ferry. Very fancy area and a lot of local cafe’s. Thank you for making our stay nice!