We book the place because of the swimming pool but we’re unable to use it. At the check in we were told it opens 24/7. When we head down at 9pm it was closed and the security at the reception told us the hours changed and it’s now open 8am-6pm. We asked if they can keep it open for us till 9pm and that was arranged just for one evening, the only evening we could use the pool. Third day we went to use it at 8:30am and pool was closed and when I asked the security to open it they could not find the key and said that cleaners took them and they will be back at 10am. The same happen next day in the evening. So out of 5 days, we were able to use the pool only once.
I have never been in an establishment with such a ridiculous opening time of a swimming pool and such a poor management. The worst thing is that the security at the reception would quite happily open the pool for us but the cleaners kept the key. So one call from the host ( better management) would sort out the issue.