Ata and his staff were extremely helpful with our stay in Istanbul. We contacted them from the airport and they spoke to our taxi and gave him the exact directions on how to find the residence. From there we were greeted by amazingly helpful staff and housed in a beautiful room on the top floor with a balcony overlooking all of Istanbul. Breakfast was served in the morning and the spread was also delightful with many different options to choose from. While our room did not have a kitchen, the staff offered to switch our room but later just allowed us to cook in their kitchen! Furthermore they provided us with many options of things to do and even booked us a night cruise boat tour where we learned of some of Istanbul's historical buildings while partying. The apartment was clean and the hospitality we received was outstanding. The front desk staff went out of their way to make sure that our every need was met. Even when we left they would not accept a tip and just wanted to make sure that we had enjoyed our stay. This was an overall great experience and we would be glad to return when visiting Istanbul in the future.