Great Location! Amazing customer service. There were some issues, but Faruk took care of them. Rashid called the taxi and helped with my luggage check-out day. Wifi connection was good ( I worked at night). There are a lot of cafes around the apartment, a crowded place, but I felt very safe walking around. The tram station is 6 minute walk, close to everything; exchange office, Galata Tower, coffee shops, restaurants, tram station, bazaar etc.