From the begining Ertuğrul was super nice. He went to receive us to the station and made us a fantastic turkish breakfast. He did his best to understand us and made us some great recommendations as Istanbul is a really big and interesting city.
Related to previous comments, the lift was still broken, but it wasn’t a problem with our little luggage. The room was spacious with a big window and the house is really near the metro and tramway station, very useful to move to city center, Istanbul 2 or airport.