Michelangelo was very helpful - We had to change our check-in time at last minute, but he kindly accommodated our request. The tips he gave us at the time of reservation was also very helpful since it was our first time in Istanbul. The apartment is located in a very nice neighborhood. Short walk from the Taksim sq. and Findikli station. Cute cafes and bodegas nearby. The view from the loft was amazing. I highly recommend it.