Ayla was very quick to respond and made checking in very easy - particularly considering our flight didn’t land until past midnight. The apartment was very clean and as appears in the photos. The location is absolutely perfect and definitely where we wanted to be staying in Istanbul. The apartment is on the top floor of an apartment building with great views from the balcony - the only possible downside is that there are a lot of stairs to walk up (this wasn’t a problem for us but if that’s a consideration for others it’s worth noting). All in all, I would certainly recommend and hope to be back sometime myself!