Kamil is friendly and welcoming. He replies really quickly and tries to fix whatever has been wrong. The hotel itself is not very good and does not always match the description. No buffet at breakfast - you get only one plate with egg, a tiny slice of cucumber and tomato, very cheap cheese and croissant. Personally I don't eat diary products and bred, so it left me with one slice of cucumber and tomato and 1 egg cooked probably a couple of days ago and very bad stomach-ache 24 hours in row after that. Apart from that, no juices, no fruits and instant coffee... And all this was the same every day, so after day 3 we didn't even go to check if anything changed. Internet was working but quite badly (it worked on my iPhone, but my bf's samsung could catch it only in the hall). Location is good, given the proximity to to the sights , but don't expect your taxi drivers to find it with the address - they won't, you have to show them where to go. Also, you are basically surrounded by the mosques at this location, so they will wake you up with theirs songs at 6 am every morning: you hear it loudly like if they were singing at your room. First we've got the economy room on the 1 floor, but the room was extremely tiny: the bed was surrounded by 3 walls and was too short for my friend who is 180 long (he would not fit even diagonally). Not talking about the shower, which you hardly can get in to, even thou we both are quite small. Anyway, we complained and next day we got a different room, slightly bigger, so we could stretch out our legs at night - that's where you start to appreciate the basics.Apart from that is was good. In general, I would book a regular 3 star hotel in the same area, which is cheaper, rather that this accommodation.