It was a pleasant surprise to have complimentary bottled water and coffee/tea sachets in the apartment, meaning not having to run out in the winter cold to the local convenience store to get it, in order to start ourselves on a simple hot coffee or tea. Really thoughtful and welcoming. Next pleasant surprise was it was a "serviced" apartment so there was tidying up service the next few days and it made a difference for us , given that we stayed 4 nights there. We were serviced by staff at their sister Sur Hotel 20m away, and they were helpful. Location was great too in Sultanahmet, just walk out to the various attractions.