We traveled as a big group with seniors and kids in Istanbul and stayed at Lindsay’s place in April. I don’t know where to begin to say how wonderful our host was. To name a few outstanding service moments are below:
1. Turkish airlines made an error about our arrival date which derailed the start of our holiday, she was understanding and gave us a partial refund of the first night, after meeting our group she gave us a tour of the charming neighborhood of Fener Balat. She even wrote to the airline about our complaint.
2. She responds super fast to questions we have about the house, neighborhood, and places to visit. It really is like having a personal concierge
3. She asked her cleaner to accompany us to nearby restaurants so we could buy rice meals for the kids! Since we are Filipino, kids are not used to eating bread or pasta
4. We lost a stroller near the house and thru her CCTV she found it for us
5. She was so accomodating to our requests, really easy to talk to. A big advantage for those traveling with small kids.
I must say that our host made all the difference of our stay, in this day and age there are so many choices of hotels and BNB’s out there but having a host that is so sympathetic, professional, and genuinely caring makes a world of difference. Thank you Isil for making our family holiday stress- free and memorable.
The space is perfect for several families with kids. Each space has an en suite toilet and kitchen. There is a washer, dishwasher. Seniors can stay the the ground floor and the younger ones can climb up the stairs to the higher apartments.
I loved the neighborhood. Will come back here again when it is just me and my husband. There are many cool bars, restauarnts, coffee shops. It’s an artsy district really nice design and antique places!
We were a group of 12 Isil hooked us up with a minibus that drover around for us everywhere so we just get picked up and dropped off.