Osman's hospitality was exceptional...everything was perfect, the hotel is situated right in front of trump towers and a big mall with a supermarket in it. bus and metro station are nearby (5mins) and the staff at reception were all friendly, speak English very well and were extremely helpful. They gave me advice on must-see places in Istanbul...helped me order food as I couldn't speak Turkish, printed my PCR test result, etc. I highly recommend this place