Communication & service before and during our stay was great. Rooms are clean & charming. The terrace for breakfast & hanging out was relaxing & with good views. Location is in a touristy area (not where real Turks live), but we were, indeed, tourists so it's convenient. And there is a magic to walking past the Ayasofya (Hagia Sophia) and other historic buildings early in the morning and later in the evening with the tourists gone, just because that's how you get to the tram or other places. The restaurant greeters on Akbiyik Caddesi (Street) can be a bit overwhelming, but the street is fun and there are plenty of restaurant choices. The location is also close to Arasta Bazaar, which has good shops and is much less overwhelming than the Kapali Carsi (Covered Bazaar).