Evrin was very helpful & flexible before & during our stay. Apartment was very clean & perepared even for our baby daugther (cot & high chair). She explained us the rules & some of the house little details. She organized for a fair price transfer from & to airport. She even had some suggestions on where to go depending on our needs. Location and rooms were just what we needed. Breakfast @Privato bar (with Evrin's special rate) was also a great way to star our mornings. Our teens were also very happy to have Wifi & independance to walk on their own in the Galata area. Hamam experience or walking to the spice market were unforgetable moments.