The staff were very nice and professional in welcoming us the first time. however, the room was very small for the three of us, the stairs are very narrow and very steep, by the time we reach the 4th floor, we feel collapsed. we decided to change the place, so we gave Yusuf ( the host) a notice more than 24 hours (as stated in his listing ), Yusuf refused and he charged us 2 more nights that we did not use. the last night, although we paid for it, the staff were ordered not to do our room. again we were charged for 2 more nights that we did not use, THAT'S A RIP OFF.