When I arrived I realized that I had lost my only debit card and had no cash. The man working (Kerim maybe was his name) the front desk was extremely nice and helpful. He worked out an alternative payment method for me, shared the staff Ramadan dinner and even gave me some lira to ensure I had food for my travel the next day. I was so lucky that he was so kind and generous. He also gave me helpful suggestions on where to go during my evening there.
The place was comfortable and close to the blue mosque where I was able to go and explore the night of my arrival during the Ramadan festivities. I arrived almost 2 hrs later than my scheduled but I was still taken to the hotel within 15m of waiting or so and the ride to the airport was early to take me to the airport for my departure.