Neva was great at communicating. However, the place is effectively a room in a hotel and there were issues.
1. The toilet smell was awful and so strong it was difficult to stay in there for a prolonged period. We complained to the receptionist who said he would take a look but never came.
2. There was no bin in the room so we collated rubbish and asked a different receptionist if they could take our trash. The receptionist said he would look into it but again, never came.
3. As others have highlighted, the location is noisy, situated next to an outdoor cafe/bar where they have live singers performing.
4. The wifi was terrible and intermittent. Don't rely on the wifi if you need to use for even simple functions.
The room itself was nice with a balcony where you can stand or (uncomfortably sit).
The location is very close to the main high street (circa 5 min walk).