Check in was very smooth. They were there as soon as my taxi arrived to help with my luggage and show me the apartment and connect me to WiFi on all my devices. Throughout my stay they constantly checked on me to see when and if the room needed cleaning or if I needed anything. The apartment is exactly as described and everything worked perfectly. I loved loved loved the location. You can walk to Dolmabahce Palace, the mall and lots of restaurants. Do not hesitate to book.