When we arrived, the elevator broke down and we had to climb up to the 7th floor. Then lock with the key inside didn’t want to open and we couldn’t contact the reception because wi-fi password from the instructions was incorrect.
When we finally got inside - omg, there was such a loud noise - huge air drawing box from all over the building was right on our “amazing rooftop terrace” and there was no chance to reduce the noise because ALL the windows in the room were broken and didn’t close completely (even a mirror was placed near one of the windows in order to “close” it or so that the window would not fall).
The kitchen was also not ready for dinner; plates, forks, glasses - everything was dirty and there was no way to wash them, because the soap container was empty and there was no dishwashing sponge.
One part of the glass door in the shower was missing and water was always leaking on the floor.
And finally, on the last morning we met a small crowd of ants in front of our bed :D