Eyup and his team have been really fantastic. They have made our staying in Instanbul a real vacation. Small problems always occur indeed but rearly you get someone who sort them out for you in one minute. This is what Eyup and his team offered to us. I miss my plane but the airport pick up was immediatelly re arranged. Electric power breakdown, cold weather, hot wate,r internet failures, you name them and Eyup and his team are there to sort them out. Really great and I would say priceless. the appartment is very well located , the terrace very nice and the sauna/hamman a plus. Everywhere is at walking distance and Instanbul is so charming. Taste street food or top restaurant like NEOLOKAL nearby.