Honestly, there is no negative feedback all positive. Comfortable apartment, very informative welcome. I am recommending this apartment to any friend that will visit Istanbul. I loved Istanbul but this vacation was made close to perfect because of Doret and Izel. We arrived at the apartment late around 1am but Izel was kind enough to explain the break down, provide a cell phone for use while staying at the apartment and give us a personal tour of the neighborhood. I can honestly say this has been my Best AirBNB experience to date.