Osman made sure we have a convenient check-in, he even helped us with our baggage up the stairs.
The location of the place is amazing! Close to everywhere within walking distance, and also it has great views of a very lively street near Taksim square.
During our stay we reported about some issues with hot water, even though this caused us some inconvenience, but Osman listened to the problem we reported, and took care of it by having some repairmen come to the place to fix the issues.