Ayşegül is a very polite and caring host. She was easy to communicate with and always replied promptly to any arising questions. She helped a lot before the trip providing useful information about the location of the apartment, transport and check-in. So even when my flight was delayed and I came late at night to Istanbul I could check-in with no problems. Ayşegül was very helpful and quick in supporting with any questions I had. I would definitely recommend this host.