Review based on the unit on the 3rd floor: The shower heater worked fine, cleanliness great. The issues in the other reviews were perhaps based on units on other floors, or the hosts resolved the issues. The internet was extremely slow during the day time, but fast enough to stream Netflix at night. Contrary to the pictures, some kitchen essentials were missing but the hosts brought them when we asked, so all good. The hosts were very responsive, they brought any items that were missing and changed a pillow that I didn't like to another one.