I couldn't have been more impressed with our stay. After an initial miscommunication I was a bit nervous to arrive, hoping that things would go well but anticipating the worst. I was completely wrong. We were greeted with a smile and help. Every person we interacted with was kind and helpful. The room was absolutely stunning, with a great view of Galata Tower and a wonderful location for reaching the metro within seconds. There were nice touches throughout the room, even fresh fruit waiting for us after our first day running around town. If I'm back in Istanbul in the future, I'll be back to this hotel.