All the good reviews about this place is a complete joke👎🏻👎🏻👎🏻
🚩PLEASE AVOID THIS PLACE FOR YOUR OWN GOOD
I would put 0 but I can’t, so I put 1. A little disclaimer: normally I am a person who easily lets go things and moves on. We have already received a full refund for this booking as the Airbnb had to interfere and confirm I was right as the host was dishonest ( explanation is coming ) so I have nothing more to win! However, I hate injustice and I don’t want someone else to have a horrible experience like my family and I had so I will share with you!
I have booked this place for 8 nights for my small family - my husband and I coming from Belgium and my mother joining us for a family reunion after 2 years of lockdown. I guess you can imagine how precious this moment was.
Sadly, staying in this apartment was a huge mistake as it had totally disgusting conditions and the host tried to put all the blame on us as clients ON THE 1st DAY. When there were problems on his end, he tried to pull that for such a cheap price we shouldn’t expect 5 star hotel and he even dared to mansplain how experienced he is as a host as if it is me who was so stupid and didn’t know a single thing about living in such an ✨expensive ✨ city as Istanbul haha pathetic. Istanbul is not an expensive city for someone who comes from Western Europe where the cost of life is much higher, it is only expensive when someone like you tries to scam tourists.
Long story short, I give you the examples of things I filed the complain for with the photo and video proof to Airbnb (only this way you can prove something!):
- The kitchen had very dirty towel that we were supposed to use to dry hands. The dishwasher had dirty plates. Food and opened water bottles were not thrown away by our arrival. Additionally we discovered bugs running in the kitchen in the cutting board the last morning before we cancelled booking halfway of this nightmare. The microwave and dishwasher handles very greasy and had stains on them.
- Both bedrooms had disgusting bedsheets full of other people hair…..yea I am not joking. I had to exchange it myself with what I found I the house with a big disgust.
- Bathroom: we found USED ear stick in the cub board 🤮. No comments There were used bath sponges from people living before( hyper gross and anti hygienic and all of this during Covid). Also the host didn’t leave us any toilet paper. By the way, the host tried to lie saying that he is not obliged to provide such basic amenities lol . Hey Murat how about you check the standards of the Airbnb before harassing your guests? http://airbnb.com/hospitality
Guys the list goes on. I just want to mention the worst thing that my poor mother hid from us about this apartment because it is shameful - she found a USED CONDOM under her bed! The real person who should be ashamed is the host of this place! Shame on you for disrespecting your guest! It is because of such experiences that people have anxiety of going to foreign countries.
Finally, most of the apartment was just reeking the cigarettes.
I want to point out that this listing declares that they follow 5 steps enhanced cleaning process due to corona virus. This is just embarrassing
We cancelled our stay on the 4th day and urgently found another place and I wish we did it on the 1st day.