This was the worst Airbnb experience I ever had. The plan was to stay 3 months, we ended up staying 1 month less. Here is why;
- We had an intruder entering the garden first at noon. We told this to the host and he did not take any actions. 1 week later the intruder came at midnight. We ended up calling the police and spending the night in a hotel. The garden was then secured 5 days later.
- We did not have hot water and heating for 8 days. Definitely not in the host’s control, however no initiatives, proactivity were taken by the host to expedite the process of fixing.
- We told the host we were 2 professionals working remotely and needed high speed internet. Although he confirmed we would have it, we did not. On top of this, we had no internet for 2 working days and 2 days of curfew lockdown. I came up with the suggestion of using the neighbor’s wifi. Here again we had to constantly contact and push the host. He was not proactive or reactive for that matter. Overall the internet is not stable if you plan working remotely.
- We were told the garden would be usable within 2 weeks of our stay. It took 6 weeks. The first 3 weeks there were workers everyday. And we ended up using the garden 1 time.
- The neighbor upstairs is very loud. As the walls are thin you get to hear everything. We had to speak to them ourselves however it never stopped. This was a struggle for us to sleep at night.
The whole 2 month period we were there was a constant struggle to get the above + other minor issues fixed. The vast majority of our stay, we had to communicate with the host.
After 2 months we couldn’t take it anymore. Airbnb agreed and refunded us although the cancellation policy was strict.
There is a beautiful view of the Bosphorus, unfortunately all the other issues don’t make it worthwhile staying here. We wouldn’t recommend our friends or family to stay here.
In Istanbul or even Cihangir you can get way better value for money.