To the attention of management,
Our first day in turkey was turned into a nightmare because of this host.
The apartment looked nothing like the photos, with neighboring windows looking into our bathroom and shower, a balcony with no fence or gaurd for safety, smell of rotting wood and a mattress that felt like it had been at least ten years old.
The general hygiene was beyond poor as there was some kind of black substance on every edge of the bathroom floor, the sofa was damp and had a very old odor, the dining table was sticky and the list goes on.
Upon double checking our cancelation terms on air bnb within the first 30 minutes we understood that we could pay a cancelation fee and have 24 hours to vacate the property. We notified the host via air bnb and left to have some lunch and find a hotel to stay at. An hour or so had passed when we recieved a call from the host saying he had locked us out of our apartment and that we were not allowed to get our belongings out including our passports unless we'd pay a cancelation fee and leave the property immediately, when we asked about the 24 hour policy he told us that air bnb had booked another guest and that if we wanted we could call air bnb, so we did only to find out there had been no booking, it was around 6pm so we had no where to stay with all our belongings locked in this apartment. We went back to the hosts office and paid the cancelation fee and we were escorted to remove our belongings and that was it.
The next day we wrote to the host explaining that we had gotten in touch with air bnb and they had confirmed the place was not booked and therefore we would be giving him a bad review, his response was as quoted, *if you had chosen another one of my properties I would have let you stay for the 24 hours but you didn't, watch your mouth or I will show you and you will regret your words*.
This is coming from someone who is supposed to be a host and who has copies of our passports.
We had to wait to leave Turkey to write this review due to the threats we received