This apartment is in a great location in Istanbul, close to nice restaurants and bars. Monica who works there was very helpful. Unfortunately the other staff were less so, we had a fair bit of confusion and waiting around during check-in. The place was also in need of a good clean (grime on curtains, walls) and some general maintenance and TLC (broken appliances etc). The wifi was patchy at best. Overall, lots of potential with more resources and investment of time and care.