My stay here was case in point of why I never book any stay longer than 3 nights.
I specifically asked before booking “if there was any noise in way of construction, music etc I should be aware of” and Emrah said “no noise”.
There was cement drilling, hammering, sawing etc during the entire 3 days. As the building owner he could not have missed what was going on in the unit right beside the entrance.
I find this apps resolution centre useless - yes of course I could have rebooked (and lost the service charge) but who wants to do that for a simple 3 night stay when I’ve been traveling for 8 years/ 89 counties now.
I guess they both need the money more than the good review.