My boyfriend and I had a long layover in Istanbul and booked the AirBnB the day before our arrival. Everything was approved and when we landed we reached out to the host to find instructions on the place. After reading the reviews, we realized we were staying in a boutique hotel and there would be a reception desk. Upon our arrival, the receptionist informed us that our room had been sold to some people that came walking in. The receptionist assured us that he had reached out to a nearby location and found another room for us to stay in. We had a short walk to the second location and were unhappy with the replacement. The decor was not of par, the wifi was subpar, and the view was of the apartments across the street. Yusuf contacted us shortly after we arranged secondary arrangements apologizing for the mistake and that he would offer a free airport shuttle. Unfortunately our timing did not work out, but it was kind of him to address the situation.