We were looked after very well by both Barbaros and his cousin Ali. I would recommend taking up their offer of arranging transport from the airport, we initially didn't and took a taxi instead and were over charged, Ali was there to meet us in on the street and negotiated a lower price with the taxi driver on our behalf. On the first night Ali spent time helping us plan our days in Istanbul, giving us tips and helpful advice. He was also available 24/7 if we needed anything, and we would constantly message him asking for recommendations and advice, we would receive a prompt and honest reply. Ali was always happy to help! The apartment was in very good condition and perfectly located - very close to all the tourist attractions with lots of restaurants literally on your door step. This was our first experience with AirBnB, and we were a bit apprehensive with our expectations - but the best compliment I can pay Barbaros and Ali is that me and my family cannot wait to use AirBnB again, as they went far above our expectations and we could not have been happier!