Matrona was really nice and patient to us. We had some problems getting to the house by public transport from the airport so we arrived much later than the accorded time and Matrona had no problem receiving us later, she was kind and welcoming and explained us everything. The apartment is in a very old building but has everything you need to enjoy your stay in Istanbul. The forniture is really stylish. The location is good, very close to Taksim main road where you can find restaurants, bars and stores of any kind. I would recommend it!