My family and I had a wonderful experience in Istanbul and I cannot thank Izel enough for his tremendous hospitality and genuine kindness. He was always easily accessible by telephone and made our entire stay much more enjoyable with his great recommendations on things to see and places to eat. He really did go out of his way to give us the best experience possible- when a family member came down with a stomach illness, he was ready to take them to the hospital for further treatment. He also gave us the option of a later check out so the person sick could rest a little more before the flight back home. Really above and beyond, thank you so much!