Everything about the apartment itself was great. Large, clean, beautifully furnished, comfortable. Communication was excellent as well. One word of warning, as I am sure you will have read in other reviews--it is a third floor walk-up--so be prepared.--especially if you are, like us, senior citizens. In addition, bring earplugs and/or a sound machine because the noise from the street doesn't stop all night! Istanbul is the new "City that never sleeps!" Thank you Didem for a beautiful place.