apartment was good, for the price you can not complain. The area was not the best, but I had zero issues. it was hard work with the stairs as there was no elevator and it's a steep bank up hill to the metro. My advice to people saying don't be put off by over reviews. I would say, don't go down the bank tho.
communication was great, the place was clean and tidy (there was a smell from drain from the lower floors) only bad thing when it came to the apartment itself.
I would say the price is good and if you are looking to do a trip to Istanbul on a budget like I did...it's the right place for you.