The location is in a good spot in the Asian side of Istanbul. The night we checked in, we got a room that was neither the room we booked nor totally clean and safe for an infant. When we communicated that it’s not the room we booked, they told us the guest in the one we booked has extended their reservation for another two night and there was nothing they could do for us. That’s when we requested a refund to stay somewhere else and after about an hour of going back and forth they gave us our refund in cash. It was a horrible first experience in Istanbul given we had a long flight and a 2 hour ride on traffic jam from the airport to the suite with an infant. To be totally fair, after the refund they helped us with packing our stuff and got us a taxi when no taxi could be found that late. I wouldn’t go there again but they’re not bad people.