Missy was extremely responsive and helpful in getting a document that we needed in order to get married. The place itself provided the most thoughtfully amenities of the three AirBnB's we stayed in during our long trip, with mini-sized toiletries and even snacks provided! The place is very cute, and exactly as pictured. The street that the apartment is on is basically its own neighborhood, with an impressive amount of interesting art, jewlery and second-hand and coffee shops, several small restaurants, and leads down to Karakoy and the tram. A real gem.