The experience was not too great. Even though the host was informed what time we will get in. Still had to stand on the street with our luggage at night. There is no way to contact the host by phone or WhatsApp. The host representative (Khalid) doesn't answer the phone when you need something. Khalid also told us that we need to take the trash down the street and put it in the dumpster ourselves. Which I did but I have never been asked to take the trash somewhere of the property. I did put trash in dumpster located on another street but I don't think it should be my responsibility. The alarm from the water heater went off. (Which I know is not a fault of the host. Things can malfunction any times). But in that moment I was freaking out becauseI didn't know what the issue was. I called Khalid multiple times didn't get a hold of him. Sent a message to the host through airbnb which they didn't see for a while.