Porta was very helpful in setting up airport transport which needed to take a bicycle box that was very easy to store at his place. Porta is very keen to help provide information about the local area and greater Istanbul. The internet is also very good. There is one thing to be aware of. If you are in top rooms the stairs are quite steep and not always the same height, so this a challenge at the best of times and certainly not for older folk. You will get quite fit walking around as it is a steep incline from sea level to some of the main tourists spots. A good tip to get around. Use the trams as much as possible and avoid the taxis as much as possible.