Some water pipe broke in the first hours of staying, we reported the issue and gave our permission to enter the flat and fix it while we travel abroad during our stay. We returned to the same issue even worse. We tried to solve the issue with the owner but after a 3 hour conversation we didn’t reach any agreement and I got airbnb involved which helped me greatly(thanks Stefan). What I believe is that the front desk did not care to fix it and mislead the owner to believe that they did. It’s a long and complicated story, overall i’m really disappointed in the owners ability to be hospitable, now after cancellation he tries to blame it on my girlfriend and wants us to pay for the fix. Please if you want a relaxed trip do not book any of his flats.