The location of the apartment is really good and the apartment itself was very clean and nicely decorated. Tansel was very helpful and friendly as well. We haven't had any problems getting the key, as mentioned by other guests. He even picked us up, as we got lost in all the little streets. Tansel gave us a phone and a Istanbul Card, which was great. This way we could always contact him and get around Istanbul quite cheaply. We can only recommend the place.