Shinnosuke was an exceptional host.
My friend missed her flight and had to travel the next morning, meaning I had to check in to the apartment by myself really late in the evening. I'd never checked in to an Air Bnb rental by myself and was slightly nervous. Shin was friendly and reassuring.
The apartment itself has all the essentials, is centrally located and close to transport links. It was clean and comfortable and the local area felt safe.
There are many guide books, a phrasebook and maps at the apartment in case you did not get one. Some of the guides are a few years old but still useful for all the main tourist attractions. There is Wifi at the apartment so you can always check online for the latest bar and restaurant reviews. There is also a good welcome pack at the apartment with a great deal of information on local culture/ food / shop opening times etc.
Shin went above and beyond, providing us with an online map with all the local amenities marked, a travelcard for getting around, he arranged private car hire for us and was always contactable throughout our stay.
Our departure day coincided with the May Day demonstrations and many roads and bridges were closed in Istanbul. Shin took time out of his day to come to the apartment and help us to find a way out of the city.
Highly recommended!