I had absolutely terrible experience. We arrived at midnight and there was no Wifi in the flat. It was really important for a mother who is travelling with three children to be connected and talk to my family.
The TV didn't work, the washing machine didn't work. And the place was much smaller than expected. So I checked out the very next day as I urgently needed Wifi to get some work done. I could have been informed of these prior to arrival. However, I got confirmation that everything was in working order only to find the opposite on arrival. I tried to cancel several times after checking out the next day but it wouldn't let me. And I got accused off breaking TV and washing machine and something about drinking coffee and spilling on the mattress by the host. I don't even drink coffee, he was making up all these nonsense so not to refund the money I requested for the 7 nights we didn't stay at his place. Too bad I didn't book a hotel from the start, awful experience and never again airbnb for us.