The communication with the host was always good, and there was always someone in the reception. The apartment was very clean and well located, close to Galata but in a quiet street. However, the isolation of the building is really bad, we heard conversations, the building door closing loudly during night and washing machines running at 3 am. The apartment is also not big enough for three people, and already very tight for two. Kitchen is more than basic. For a short stay, it's okay, but I've found better places for better prices in Istanbul.