Staying at Sabanas place was a bad experience and we do not recomend him as a host. He does not follow the rules set by Airbnb. He locked himself into the apartment without us knowing and without us being there. Saban admitted this himself.
The following happened: The airconditions was difficult to turn on, and when we finally got them turned on, we could not turn them off which in turn let to very cold rooms. We were freezing and got health problems. The airconditions were hard to turn on and did not turn off because of empty batteries in the remote controls. We switched the batteries with the batteries from the remote controllers to the TV, but they were hardly better. They had enough power left in them to turn the airconditions off. As we left to go get some dinner we sent a message to Saban to please bring more toilet paper and new batteries for the remote controllers, and to leave them outside the door. As we left we made sure to turn off the lights and the TV. (Please note that we had a lot of our private belonging out in the rooms (such as ladies underwear and ladies intimate products).) Saban was quick to answer that he already had left the things we asked for inside the appartment.
We immidiately returned to the apartment without having touched the food. Outside the building we could see that the lights were turned on in all rooms. The TV was also turned on. Toilet paper was left inside the bathroom. We cheched our belongings and nothing was missing.
We contacted Airbnb support, but due to bad internet connection the connection with Airbnb support was lost. We contacted Saban and asked him to come to the apartment, which he did. We were very upset and have to admit that we shouted at Saban when he arrived. Yet we calmed down quickly and invited Saban in to talk calmly about the incident. Saban asked us to leave the appartment. It was now late at night, and getting a new place to stay would be verydifficult. He would refund the money, he said.
Saban told us that it is his responsibility to help his guest quicly and to resolve any problems as soon as possible, and that we are the first guests complaining about him locking himself inside the apartment. Saban admitted that he usually locks himself into the apartments he hosts when they are rented out, even if the guests are not at home. We told Saban that doing so is against the rules set by Airbnb. Further we told Saban that when he has accepted us as guests, and we have paid him rent, the appartment is considered "our home". A host locking himself into the apartment is then considered break-in and entering - which is illegal and can be rapported to the police.
Saban said that we had not told him to not enter, that we said so after he sendt us the message that he had already been inside. This is not correct. The messages in Airbnb-app is proof. On the other hand Saban could have asked wether to leave the things inside or outside the door before he locked himself in.
Saban also told us that the cleaning lady locks herself in every day.
Next thing: After he left us, he asked for copy of passports. Asking for passports is not allowed according to rules set by Airbnb. Saban sent us a message where he lied about us saying that we would get the passports from the car and give them to the man that met us at check-in later on. This is not correct. We were never asked about passports, and we would never give it to a stranger. Approved by Airbnb means that Airbnb have confirmed your identity. Airbnb hosts are not the same as hotels and have no right to ask for passports.
We do not reccomend him as a host. We left the place as we usually do when we stay at Airbnbs: neat and clean, taking the trash out.