To me, Ece was above and beyond just a host. I travelled from U.S, and two of my luggages were lost. I had no body in Istanbul as a contact person, therefore, I had to provide Ece’s contact information (without asking her if I can!!) and she managed the issue responsibly, smoothly and empathetically. Ece is professional and communicates promptly and efficiently. I highly recommend this place and this host. Great location. Close to everything. Shower was good. bed was comfortable.I do not recommend this place for more than two people and those who have heavy luggages or difficulties going upstairs. Thank you Ece :))