The apartment itself is very nice, true to the pictures of the listing. However, it's at the ground floor of a building adjacent to the street. It feels like you are staying in a store converted into an airbnb, not a home. Also because of the location, you hear a lot of the noise from the street. So overall, it's a mixed experience: the place is very nice (would be perfect to rent for a small professional event) but poorly situated and without a strong home-feel as a result. As for the communication with Başak, it was perfect, no issue on this side.