The host is friendly and helpful with a quick response time, yet didn’t meet us personally. The staff on the ground is very friendly but speaks barely any English which creates an impersonal feeling. It feels more like a cheap hotel. The breakfast is simple. We were very disappointed with there being barely any warm water in the shower. Johanna tried to help us with this through the staff on the ground but it only got mildly better - overall the shower was not warm in a very cold bathroom. The rooms were also cold and took several hours (the small room the whole first night) to heat up. So for winter we don’t recommend this place due to these issues. Otherwise the place was very clean, the bed comfortable and the location great.