Very pleased. Esra's place is truly gorgeous (I thought the pictures might be a little too good to be true, but they are absolutely true) with excellent views of the city. Esra was helpful and responsive and arranged to have her housekeeper check us in and out. The kitchen and bathroom came with essentials (toothbrushes, water, coffee, etc.). The location is also excellent, in walking distance both to Taksim and to the Hagia Sofia/Blue Mosque area. Cafes and restaurants abound. I would highly recommend Esra's place. The building has no lift. Not an issue for us but might be for some.