Beautiful, clean space - it was a treat to spend my time there during the day alone. To note - the little street it’s on is *very* loud, on top of very tacky nightclubs. Unfortunately the white noise machine was missing even though it was supposed to be part of the assortment. The location is ideal if you are a night crawler/plan to party a lot around Beyoglu/Cihangir.
As for real problems, when contacted about the internet not working I was ignored completely, despite contacting both. Soured my experience with the hosts especially when there was a lot of communication and offers for extra services being made prior to check in but completely hands off after.