Berna was very helpful, responsive and flexible with us during our stay. She arranged pickup and agreed to a later checkout and storing our luggage which was a great help in making our stay comfortable.
The flat is cozy and beautifully decorated, we found everything we needed there and had a good stay. The walk to taksim square is a short but steeply uphill walk though, in case you have not so young parents with you.. we had a good stay at Berna's place and would recommend it to other guests!