Gizem from the team was hosting us and I MUST say she is such a genuinely caring girl yet a professional.She personally came to help us out in checkin and to introduce us to the place and amenities. She was in contact with us throughout the stay and helped us out in almost everything.
Now, about the apartment. The location is perfect, just 3mins walk and you will find yourself standing in-front of Galata tower. The apartment was neat and clean and full of amenities. It was short of nothing, living there was as comfortable as my own home :)
I came in with my family including a 5yo daughter. And for those who want to stay in with family too, I would say go ahead. You will not be disappointed at all with this stay. I will definitely stay with this team next time as well:)