Kürsad was very attentive and always responded to any of our questions within minutes. The apartment is well maintained and clean. It has everything you need and includes a washer and dryer in the building. The location is perfect. It's near everything that we wanted to see in our first trip to Istanbul (Galata Tower, Taksim Square, and near the sea, etc). You have an endless amount of restaurants, cafes, bars and shops all within walking distance. We didn't even use a taxi for the entire week. What I will say is you need to be prepared to walk up the steep streets, so talk a good pair of walking shoes. Overall I recommend this place and will stay again if we come back to Istanbul in the near future.