Our experience at Pera completely surpassed our expectations. From the first night, with Serdar graciously offering to transfer us from the airport, the customer service was 10 out of 10. We had a few minor issues with the room, e.g. the sofa bed was broken, but it was quickly resolved. The AirBnB‘s best feature was its proximity to Istiklal and shopping, and it was only a short 10 minute walk to Galata. But it was just far away enough that the loud restaurants and bars were not within earshot. One experience that really made our time in Istanbul amazing was on a night when our scheduled transportation did not materialize and the concierge at Pera went out of his way to find us a taxi and instruct him on where to take us. Serdar was very easily reachable and quick to answer any questions that we had. He arranged our transport to the airport and everything was made very easy and convenient. Thank you for a wonderful stay!