Apartment with great nuances.
It took me a long time to decide to write this review. Unfortunately, this review will be the first negative in my life.
My girlfriend and I agreed to spend a week in Istanbul. I arrived a day early (November 1st) and checked into the apartment.
The perfect check-in.
After the flight, I wanted to take a shower, in which I found a ball of someone else's hair. This is not my first time living in Airbnb apartments and I know this can happen.
I spent the night in an apartment and went to meet my girlfriend at the airport. Upon arrival at the apartment, she saw an open condom in the bedside table. It was unpleasant, but I threw it in the trash. For a couple of days we forgot about it and enjoyed Istanbul.
However, on November 4th, we had scheduled business in the Asian part of the city, which had to be rescheduled due to the fact that our hot water was turned off. We waited for a while, washed ourselves with ice water and went on business, in the hope that hot water would be turned on when we returned. At night there was no water and we decided to wait until the morning. In the morning it seemed strange and I turned to the owner, to which she told me that the pressure in the water heater could drop and I should repair it. I spent a lot of my time, effort and nerves to restore pressure in the water heater. In the end, I gave up and demanded to call a repairman. A repairman arrived who spoke no English at all, whom I repeatedly asked to take off his shoes at the entrance in English and sign language. There were literally pieces of dirt on his shoes, which, combined with the wet floor in the apartment, left dirt all over the apartment. Together we repaired the water heater and I stayed to clean the entire floor in the apartment from traces of dirt.
At that moment, I decided that I would not leave this situation without attention and for the first time I would demand compensation for accommodation. The host's behavior was completely unacceptable. To my assertion about their mistake, about a technical malfunction of the equipment, about a ball of someone else's hair, about a used condom and the time I spent on all this, I was told that I had no evidence. Unfortunately, I did not see fit to photograph the ball of other people's hair and the used condom that we found in the bedside table.
On the night of November 4-5, someone knocked on the door of the house for a long time, the apartment is on the first floor, so it was as loud as possible. On the last night, someone knocked on the door of the house and in the neighboring apartment for more than an hour, shouted and tried to knock it out. Then the police came and everything was quiet.
These situations, and especially the distrust of the host, left an extremely unpleasant impression on the whole trip. I hope that from now on the host will be more responsive and rational, since the apartment itself is good.