Communication with Aziz was great from the start. He was very responsive, and provided all necessary information. He remained in touch throughout my stay and quickly helped resolve any issues I had. The apartment is spacious and bright - very suitable for a large family. The location is very good - within a walking distance to Taksim and in the popular neighborhood called Cihangir. There were lots of restaurants and shops nearby, including a very well stocked Carrefour. One area for improvement was cleanliness, which I'm sure can be easily fixed with more thorough cleaning.