We stayed here for 6 nights, the apartment arrangement was nice. Although the overall experience was terrible. I notified Kamil the time of our arrival and he arranged a transfer for us too, but when we arrived at 8am, the property security man, Naeem went absolutely crazy and said we can't check in until 1pm. However, through the airBnb communication Kamil new our timings and did not tell us that this would be a problem with our arrival time. Naeem rang Kamil and Kamil told him to not let us in. Naeem was becoming quite violent and shouting loudly at us and with there being a language barrier he didn't understand what we were saying. He was very aggressive with us but then afterwards would calm down and apologise. As we couldn't check in to our room after a long journey from the UK, we then went to Fatih Camii to get some rest.
The overall experience was ok at this place but again Naeem the property security man would sometimes be aggressive in his response if I asked for a simple thing like an iron or a bin bag, he would change his moods like a light switch.
And when it came to us leaving, they didn't call the taxi until we paid although we agreed a pick up time, so we waited outside with our luggage. Again Naeem would become quite difficult with us. The overall experience came down to poor management and a security man who if I had my own way with, he wouldn't be able to take care of himself.
Will not be staying here again. Istanbul is an amazing city regardless of this place.