Communication was very good right from the start. The hotel is in a perfect location to walk around the old town of Sultanahmet and to the Blue Mosque etc. We visited other parts of Istanbul like Taksim but would ONLY want to stay in Sultanahmet. There are several great restaurants and coffee/tea shops right on the doorstep. Azamat and his sister Gulnas gave us great recommendations for places to eat and visit. They also arranged a taxi, gave us a map and an Istanbulkart for the tram, lent us an umbrella. They are excellent hosts and it is great to support a local family by booking Ocean's 7