We tried to communicate via direct call on the provided number and Airbnb messaging with host as they didn’t provide full address for us to get to,
After waiting hours while AirBnB was also trying to speak with them we managed to find the address by going up and down the street and asking 6 different people but it was a block of flats and as we didn’t know the number and host didn’t contact we gave up as it was almost 8pm so booked another hotel and paid a premium as it was an on spot booking.
Air bnb cancelled our booking and refunded the money but this has caused a lot of stress as being in a foreign country with my family including two kids and disabled sister and has put a sour taste to our trip,
We were on the verge of getting a flight back the same day but my husband managed to reserve a hotel last minute.
Host also lied about the property saying no stairs or lift needed as it’s ground floor when we asked before booking,
but at the entrance of the block there were 4-5 steps plus incline as the property is on a steep hill which is not suitable for disabled people with wheelchair or mobility issues at all.
This has not only costed us more than what we thought but also put a sour taste to this trip from get go.
One to remember for us.
I got stung badly this time but any future trips I will ask for pictures and also get the full address straight after booking and verify myself through G oogle maps etc before getting in the plane.