Zeynep was very helpful and answered all questions before arriving the same day. When we arrived we were made to feel very welcome and shown to the lovely terrace which was even nicer than we expected. Good view over Istanbul and the harbour. The flat itself has everything you would need. It was very comfortable and stylish and plenty of useful tips on great places to eat. Zeynep was also very kind, helpful and flexible when we needed to stay another night after missing the flight home . It was deifitely a very good experience