Serap was a wonderful host. She was quick to respond to emails, very helpful and always smiling and asking if we needed anything. She made our trip to Istanbul very enjoyable, and she took the time to recommend places (which we LOVED!), and gave us an interesting and insightful view of Turkish culture.

The apartment was clean and in a great location! Very modern apartment with everything we needed and a great balcony. The only slight issue was the noise from a club nearby, but when we mentioned this to Serap she said that they had already had some meetings to rectify the issue, and were installing double glazing.

I also left something in the apartment by accident, and Serap has organised for it to be sent back to the UK for me, and has been most helpful and diligent about it. She is very kind and friendly!

I would definitely return to Raven accommodation with Serap!