It was freezing inside of appartement when we arrived. Air conditioner isn’t working at all. We had to wait someone to fix at least central heating( it wasn’t working too).Next morning at 11am we called and asked how to use a wash machine( cause it’s Turkish) and the owner said someone will come and help us, but no one came at all. Also they left in the bathroom a bucket with dirty water.Location is nice- close to any transport