Osman was a very friendly host, he even carried our luggage up the many flights of stairs! (we were hiking before coming here, so the three of us had 20++ kilos in our backpacks!!). He was flexible with our check-in times and waited until we were settled in the apartment before leaving - he even let us borrow a travel card to minimise cost on the trams! We would definitely come back here if we were ever in the country again!