Nida and her husband were very welcoming, helpful with instructions, and suggestions for visiting the city. She gave us her WhatsApp number on arrival and told us we could contact her at any time if we needed help. She was quick to respond the few times we contacted her. The apartment is small, but very modern, clean and well equipped. There is plenty of room to sleep for 3, and the pull out bed is surprisingly very comfortable. There is small courtyard with table and umbrella which is lovely for morning breakfast, and a small lounge area that is indoors. It is gated and secure. It is centrally located and very easily accessible from the metro. Located on the pedestrian street off Taxim, it is an interesting walk to and from the apartment. We we were 3 women traveling alone, and felt comfortable and safe staying here and traveling into the city. We used public transportation for our entire stay. I would recommend this apartment without reservation.