Clean, cosy and safe - It was the perfect temporary home with all the amenities that we needed: shower gels, towels, slippers, etc. They were kind enough to leave us some water and biscuits too. Beste was on hand to help with any of my question and was very friendly.
As we stayed during Jan/Feb we were pleased to enjoy the heating but the place was also generally warm. The beds were also comfortable and spacious.
Catching public transport is super easy, you can buy + top up your IstanbulKart cards at the machines near the tram stops. I recommend buying a pre-paid sim at the local post office for the best price (around 300TL for 25gb data) so it's easy to navigate the area.
100% recommend this place and we'd love to stay here again if we come back to Istanbul