We stayed on the fourth floor above raven bar for 3 nights. Reg was very nice and friendly once we were there, but no communication prior to check in. The apartment is an excellent location, and being in the 4th floor really helped with the noise. Our main issue was the cleanliness, a strong cigarette odor and in visible stains and mildew around the apartment, even still this is a great value, but people with allergies should be aware.