Although all of the staff was very good on communication I experienced a lot of issues with this booking. 1) I wasn’t able to move in to the unit and had to go to a different hotel because there was a flood in my room. Jemil was very kind and gracious and did his best for us but it was an inconvenience because the place we got for a day was not that great. 2) next day - I moved into a bigger unit which was spacious and all but this is a not a 5 star stay by my measure. Two mattresses put together don’t make a comfortable bed. Turkish hamam out there is causing dripping water into kitchen downstairs. I couldn’t use the shower for longer than 10 mins and electric wiring kept flicking in the hallway right where the work station is set up . Washroom are tiny and there is no place with mirror to wash your face and do a morning routine 3) it is very loud because there is no sound isolation - everything happening in the lobby is loud and clear in your room. I couldn’t work. Music, greetings of guests, all the social media browsing was loud and clear on my meetings at work. 4) I tried to move my work to the bedroom - internet doesn’t work in the bedroom due to weak signal. 5) no washer and dryer in the unit. I honestly think that 5 stars were given because the staff is very sweet and accommodating at their best but in the end it is about a property and it is 3 star unit for me. I don’t recommend. I had to move out for many reasons and just found a different hotel.