When we arrived at 11 pm, the place was not cleaned and prepared. it was left as the previous guest had left it. Apparently the cleaners had failed to turn up. whilst it is understandable that mistakes happen, we were put up overnight in the next door hotel. The four of us in one room, two camp beds for my adult children. We had been travelling for 9 weeks and this was our last spot, so we chose a lovely apartment with everyone having their own queen bed and ensuite. To say we were disappointed would be an understatement. To be fair to the host, he did make an effort to fix the problem, but the view that we should pay the bill for the hotel (we had already agreed to a reimbursement for the loss of the first night and the drama of moving significant luggage up and down flights of stairs, plus the camp beds) was galling to say the least. It was agreed for a sum to be reimbursed, to be settled by his daughter (uni student) as apparently she was responsible. we felt this was unfair on her.