Isik wasn't there when we arrived but he made sure that someone was. Two or three men were waiting for us when our taxi drove up to the apartment. They helped us with our luggage and showed us the apartment briefly until Isik arrived. Isik was helpful and knowledgeable about the surrounding location. He provided two sets of keys and even an Istanbulkart for us to use if we needed it to travel on public transportation. The neighborhood is an easy walk from Taksim Square, Istiklal Caddesi and Galata Tower. Even though the apartment was in such a central location, it was still quiet and peaceful inside our apartment.