The place is in a good location and all the appliances work, however we had real trouble with the stairs, where we ended up moving to a hotel and paying for two places. Ruby apartment is technically on the 4th floor, even though it's advertised as 3rd floor, and the stairs were spiral, very narrow and uneven, dark and the railing was on the wrong side, which means if you tried to held to the railings, you'd only have a few small centimeters to have a strong grip, and some stairs are taller than the rest, not an acrobatic move you need to master for a vacation place. My mother is a resilient tough cookie but both her and I got dizziness and vertigo and she basically could not leave the apartment for 3 days which practically spoiled our trip. We had stayed on the 4th floor of a scenic Istanbul apartments with normal stairs with no problem before.

with the same price, I ended up booking a 5 star Hilton with free breakfast, amazing floor to ceiling view, free shuttle, swimming pool, sauna and staff that would bend over backwards to provide amazing service. I am an avid traveller but with the two recent Airbnb experiences in London and Istanbul, I prefer to go back to the old fashioned hotel experience becasuse at least there are certain basics that you can count on. Istanbul litearally has thousands of amazing hotels for any budget and when I go back I am pretty sure I will not go back to Ruby or any other Airbnb for that matter. Most people are kind to leave good reviews but not explicit enough to help make decisions and even one unanticipated problem is enough to ruin a vacation in a foreign country where you have no recourse. I offered to check out early and get even half of our money back, I was happy to check out 5 days early and even receive $50 as a good will gesture, but Hatice did not accept or offer any other solutions. I host Airbnb and if my guest did not enjoy my place and is willing to check out earlier, I would return some money or try to do something, anything to make it right, so I am disappointed at our stay and will not go back. With amazing array of Istanbul hotels, I am not the Airbnb risk is worth taking. I used to be an avid proponent of unique experiences but no so any more.