I have nothing but only positive compliments for this place and all of the staff. Everyone was thoughtful and accommodating to our needs. We had a little incident. Our taxi driver dropped us at the wrong address. The staff came to pick us up after I sent him our location. The room is as described and great location as well. I did not have any problem booking an Uber at 4:30 to catch an early flight. Overall, this is a nice place to stay when in Istanbul.