I didn't meet Pinar, but her sister was helpful in getting me set up with everything. Pinar was really great with communicating. The place wasn't the easiest to find with the directions provided, but other than that, the location was excellent. The room was perfect for a quick stay. The bathroom is shared with other rooms, so how clean it is depends on the other users. The stay also comes with a great breakfast at the nearby hostel. I would definitely recommend the place--it's a great value.