The staff is extremely friendly and helpful, there is always someone in the lobby for questions or if you need anything at all. I would recommend staying with Yusuf for anyone traveling to Istanbul who wants to have a nice place to stay in the heart of the Sultan Ahmet area. There is free tea, coffee, and cookies in the lobby, as well as a rooftop terrace with a view. At the end of our stay we were helped to quickly get a ride to the airport from the staff when our transportation fell through and we almost missed our flight. Thanks to their help we made it on time.
Overall, great people, great place!