Hakan & fatma were insensitive, rude & unprofessional hosts.. they blocked my number to avoiding a conversation with me about a last night i wanted to cancel to go back home to see my dying grandma in the hospital.. i was vulnerable, sad and frustrated,, they didn’t even care.. It is not about the money of the last day that i wanted to cancel! It is about hospitality and their way of communication with their guests,, i have no idea how this is a super host!! I got a room with a freezing shower with no heated water,, and a bathroom that smelled like an ashtray.. asked to change & nothing happened,,, i was understanding and didn’t make any fuss about it,, now I regret being nice and understanding to unprofessional & insensitive hosts.. never book here,,