Fantastic hospitality and great help with everything. My luggage hadn't arrived so the receptionist helped me call up Turkish Airlines to find the location of my bag. Without his kind help I would have been in a panic! We received lots of great help and advice on our trip and everyone that works there is always willing to help and go the extra mile. We were in the rooftop room which was clean (a flight of stairs but good exercise!) and had everything we needed. We would love to visit again, tessekur edurim!