I think it's worth being as honest as I can be about this listing and the host. I have been a host for many years in New York, Germany, and Nairobi. I also have travelled the world via AirBnB and have a solid track record of my experience. So when I say my experience at Tolga's place is very mixed, it's with much consideration.
Pro: The location is great. You're near everything on the European side. Great restaurants. Great hotels if you need to pop in. Honestly one of my favorite areas in the city. I work remotely and unfortunately had to find a place that had WiFi and a nearby hotel was great enough to allow me to work out of their very nice library reserved for guests. Friendly people in the area. Also, the place is spacious. You have two balconies, two bathrooms, and two floors. For a couple that likes their space, the setup was great for us. And the first floor workout area is a real plus. My husband is a bodybuilder so having a full gym, with a pilates machine, is phenomenal.
Cons: Sigh. The WiFi. The shower downstairs. The toilet downstairs. The washer. The communication. The neighbors. The lack of quick fixes to what seemed like small issues. You don't come across the neighbors often, but you absolutely hear them. And when they hear you, they bang on the walls. Which is not fun.
Concerning the WiFi - I communicated to Tolga, who I genuinely think is a nice guy, about the WiFi in particular. It was a big deal because as mentioned I'm a remote worker, working for a company back in the States with some pretty important clients who need me to be on time, on camera, and on my game. If I'm struggling to conduct meetings and can't meet them in person, it becomes an issue with my job. And the WiFi was, toward the end, unusable. Even for streaming movies on our laptop. Just didn't work. So we wrestled with WiFi for much of the stay. I communicated about this from the beginning. Tolga said he wasn't sure how to fix it and initially suggested we call the company to talk to them ourselves...huh? I don't speak Turkish. And even if I did, it isn't my responsibility. He had a very nice guy come by to call for us. Really cool person. He tried to help. The company suggested we use 5G. We began using 5G but that was worse. Tolga told me the next day that the 5G is slow and not to use it. So what do we do? He suggested a modem. Okay. But I don't know how to use it.
He had someone come by. They just left it outside the door and left. Tolga never checked up on use to make sure we knew how to set it up, that we did, and that it solved the problem permanently. It felt like he kind of just left the issue alone after that. But it was still an issue. And I got tired of talking about it. So I just went to a nice hotel to work, working from 2pm to 11pm at night in a different location than the one I booked. It was pretty stressful. So when we made the decision not to rebook for the next month my husband and I were really at a point where we felt we had no other choice. Tolga didn't seem happy that we made that decision, but I did tell him if the primary problem can't even be fixed, we don't really have a choice but to leave. We left early. And are in a similar place. But this host, who also had lagging WiFi, addressed the issue immediately and we are very happy.
All in all, I think it's an issue of "out of sight out of mind" for Tolga. I don't think he's purposely ignoring complaints. But I do think he hasn't been back to the apartment in a while and for that reason might not understand the issues that need to be addressed to make it a comfortable place where guests can truly enjoy their experience. If the neighbors were the only issue, there would be no issue at all. Because he can't control that. But there are many other issues in the apartment that make it not worth the price it's listed as. Fix those and you would have a truly unique place that anyone would love to pay top dollar for.