We enjoyed our stay but were a little disappointed that Kerem wasn't interested in sharing any info about Istanbul with us. He just threw our bags in the room and rushed off without telling us anything about the room or the area. Even when we tried to ask questions to just get the most basic information about the location of grocery stores etc- he just gave really bare minimum answers and made us feel more like a nuisance than someone he wanted to interact with. His co-worker was very friendly and helpful though. He helped us order a pizza since the website wasn't in English. :)
We did like the room overall. The only issues were with the wifi (my phone wouldn't connect to it at all) and with a lack of privacy. There are a lot of men staying in the buildings directly across the street and they apparently have nothing better to do than to be creepy and stare at girls nonstop. So the balcony wasn't as enjoyable as we hoped- but of course this isn't Kerem's fault.