rude owner, rude company, and misleading! there was a construction work and we were informed about it literally they date of arrival! further, cleaning staff stayed 2 hours extra after our check-in. Also, a safety concern: the kitchen has a gas stove but a recirculating range hood. I didn't see a carbon monoxide sensor either. We had a good experience with another VGN property in the past, so I guess they are busier now and their standard deteriorated. Location is great. Also, after we got passed the initial 2 days of horrible hosting experience and stopped communicating with the company, things became better. Summary: make sure to ask them about any surprise, lower your expectation, and keep your contact with VNG and the property owner to a minimum, and enjoy the location!