House was clean and comfortable mr kamran and mr muhammad were a good host although wifi has no reception plus theres a whatsapp group of 10 ppl who dont respond very well on whatsapp group and they ask for your identification as well but its confusing as we are talking to someone else then somebody else replies unaware of the situation,
Ms Ayse unfortunately gave us the worst experience and refused on everything we asked as this apartment was not suitable for my family as my wife was pregnant and i have kids so i wanted a busy area to stay i asked her to not accept my booking request 3 days earlier which she still accepted and said to contact bnb support for cancelling the request I contacted airbnb they said host can cancel it now and refund but she made us stay there because she didnt wanted to refund so we checked in and after two days the lift broke down and my wife had to climb 3 floor stairs mr muhammad tried to switch the place for us but ms ayse wanted to make sure tht we stayed at the same place and got the lift fixed till night , well after that there was no water in the morning which she said is the problem with the whole city so i said ok although it was a terrible situation for a while,
So the last day her team asked us a day before our checkout which i replied at night as the wifi is really bad in the apartment as soon i got the reception i replied if we can check out at 1:30 pm she told us that no you cant as i have called the cleaning lady and you replied so late and that how bad our kids were that violated the house rules which she never told us that they made noise and she will be charging 1000euro for penalty on which i quickly cancelled my reservation at midnight so i waited for the morning to check out as soon as possible but she kept on messaging to leave the apartment right away with my little kids and my wife who’s expecting my kids were so scared that where shall we go at the middle of night and my wife couldn’t sleep all night that she might come and kick us out as we already had paid for seven nights still she kept messaging to leave the apartment till 2 am.
Unfortunately the worst and scariest experience of our life and then at 10 am a guy came knocked the door to check out so i said my kids are sleeping we will leave till 12 he said ok and ms ayse still called to make sure we leave the place ASAP