Mia was extremely helpful and flexible with the check-in time, and she stayed in close touch with us, for the entire stay. Our flight was rescheduled to arrive very late in the night, but she was still available to meet us and hand out the keys. The apartment was very clean and had everything we needed for our trip - and the rooftop was an amazing bonus! It had the most exquisite view over Istanbul; you could see the Galata Tower close by, and several mosques on the other side of the golden horn waterway.