I use Airbnb a lot and all the trips were great, but with this apartment…this is my first experience.
The most important thing is that the owner didn’t leave recommendations for entry, didn’t say where the keys and what is the code for the safe and the door. There was no telephone number for communication (we were told it in messages much later), we stood at the door for about an hour, and the owner answered (or ignored) our messages for a very long time. It’s also not clear where to take out the garbage. At the entrance there is a sign “do not leave garbage in the apartment”, but at the same time a cleaning fee is charged.
In general, expectations didn’t coincide with reality. The apartment was dirty and there weren’t enough small things for a comfortable stay.
I wish the owner to resolve all these issues as soon as possible, so that the further staying of his guests would feel more comfortable and understandable.