Tugba was an amazing host. She went above and beyond helping us deal with a very unreasonable taxi driver who tried to rip us off as soon as we arrived, communicating over the phone with us and him, and generally being an invaluable ally in a sticky situation. She met us when we arrived and seemed like a really lovely lady. The actual space was cool, and nicely decorated, and the air conditioning worked very well- a detail we appreciated very much after a long, hot day's sightseeing. Everything seemed pretty modern and we felt secure in the apartment. It was a perfect base for exploring Istanbul for a few days. We checked out a couple of Tugba's many detailed recommendations - the findik kofte place is great for breakfast or lunch, and the umbrella cafe is worth a visit too. The apartment is in a really cool, quite arty part of Istanbul, with loads of lovely cafes and bakeries etc. If you're a couple or a family we'd definitely recommend going to the Suleymaniye Hamam via bus and metro- that was a great experience (but drink water beforehand, as you're sat in a hot, steamy room for a long time and could get dehydrated!). Finally, Tugba advised us on where local public transport could be found and how to acquire and top up an Istanbul card, something that's basically essential for getting around the city. Great stay, would recommend.