The host was very good at communicating with us during our stay. When ever we had a question he responded right away. When we first arrived in Taksim it was raining which made it hard to locate the office where we met the hosts with the keys. At first it seems like you are going to be staying in a run down neighbourhood but once you enter the building it is very clean and a lovely apartment. Only a 5-10 minute walk to the main street which was great.