I and my family stayed at Charlotte’s place for a week and enjoyed a lot. Place was very close to Istiklal street (literally 5min walk), with spacious rooms and had quite neighborhood. Apartment was at the first floor and had only 5-6 stairs to climb which is important for elderlies and people with inaccessibilities. Also building was relatively flat to walk in and out. The place was spot clean and equipped with all the necessary we required. Although, unfortunately, we never met Charlotte in person, i believe she is quite friendly person as she was frequently checking on us through messages and was very responsive and timely on our questions. She let us in earlier than check in time as our flight was early in the morning. Special shout-out for the flexibility. Although place seemed a bit pricey at the beginning, it was totally worth it as we faced with no bad surprises throughout our stay. Looking forward to stay at the same cosy and heartwarming place next time we visit Istanbul.