There was a power shutdown in the street. People couldn’t shower, charge their phone or see at bight because of no lights.
After this, the host didn’t wat to help, refund or anything. Just a nice manager telling us that the owner will not speak to the guests and nobody will get a refund.
Since the location and building were oke, the only thing that makes this place bad is the total lack of service and is all about the pay. In my opinion, there are so many nice hotels and Appartments in Istanbul with good owners regarding service, so hopefully the owner will understand this and will not leave customers literally in the cold and dark anymore.