1 day before my check in I asked to cancel the reservation as I noticed there was no washing machine,the owner refused.when i arrived i was shocked by the terrible smell of the urine in the toilet due to lack of hygiene,i have my family along including 2 toddlers, when i contacted the owner he was at all times very rude and offered air freshner as a solution! My experience in Airbnb Here is very different than anything i had in other countries, it is so poor and badly presented. I communicated several times with the owner to refund me to be able to find a more suitable place but as rude and mean as he was he simply refused! Terrible people and terrible apartment!