I had great communication before our trip and when we arrived we were greeted at the door by Helen who spent time with us as we settled in, giving us lots of tips for things to do and places to visit. The apartment is in a fantastic location in the city. The area is a bit grungy but you can see it's up and coming. There are scores of places to eat and drink locally, the area really is vibrant. The apartment was clean and well appointed, although we really only slept there as we had so much to do. I'd have no hesitation recommending Greystones.