We didn't get to meet Dogacan, but he arranged for his friend to meet with us, and with his assistance, the check-in process went smoothly. We also had another of his friends bring us umbrellas and a dumbbell when we asked. This other friend also assisted us with our luggage on the day of our departure. Because I'm a germaphobe, seeing the apartment so clean made my day. The location was excellent. We had easy access to the places we wanted to visit.