My friend and I did not stay at our booked Q suite, but instead stayed at Best Point Hotel. This was arranged by Ceyhun who arranged this as a ‘surprise’ for us. He arranged for us to stay in his best rooms for the first night and then another room for the remainder of our stay, at no extra cost!
Ceyhun was very hospitable and helpful from the onset. When we arrived at Saltanahmet square at night and did not know the direction to his Best Point Hotel ( he had provided the address but we did not have a map with us and it was dark) he arranged for one of his staff to meet us and take us to same - about 10 minute walk away. He even sent a photo of the staff member who collected us and offered his reassurance that we would be safe and ok!
On our first night, we were provided with complementary chocolate cake (whole cake), a large bowl of whole fruit and a bottle of wine. The 2 adjoining rooms were set up for newly weds (messages written on beds with plastic rose petals) which we were not, so quite a fan fare to say the least.
The rooms at his hotel were very clean. Bed linen was of high quality. More than adequate provision of varied towels. Cold drinks- bottled lemon cordial and water, tea, coffee, mini baclava, biscuits and Turkish delight was complementary. The toiletries were of high quality- Peter Thomas Roth on the first night and I especially liked the orange exfoliant body gel that I used in my own hamam (sauna with shower) in my hotel room!
Aircon, hot water, hamam all in good working order. Daily housekeeping. T.V had many channels (a few English speaking news channels).
I was granted free access to washing machine to wash my own clothes at my request by Ceyhun, as I had stated the primary reason that I had booked his Airbnb was for this. Please note a standard washing machine wash cycle is at least 2 hours (this is also common in Greece) I had access to their dryer too but chose not to use this (to prevent possible shrinkage but also not needed, as during the day, the room was hot enough to dry clothes whilst my friend and I were out sight- seeing (used own travel clothes line) Ceyhun had offered free laundry by his house- keeping staff but I opted to do it myself.
All of the staff were attentive, well mannered and helpful.
From 2:00pm to 10:00pm complementary snacks (savoury and sweet) as well as hot and cold drinks were offered at their hotel. We did not eat breakfast here so we cannot comment on this.
Ceyhun allowed us to stay an extra night and charged us at Airbnb rates, far cheaper than the going rate for his hotel. He also arranged taxis for us at a cheaper rate than airport shuttle and or private taxi - about $10AUD cheaper and they arrived on time and it was hassle free.
The Best Point Hotel is in a great location- about a 10 minute walk from Saltanahmet Square which is where the old city is with historical buildings. A great location if it is your first visit to Turkey. We felt safe at this location.
Please note that in order to open the hotel door, you must pull it after you turn the key, not push as we would do in Australia.
Overall, it was a very pleasant experience staying at Best Point Hotel and I would recommend this hotel! Ceyhun was readily available via Airbnb and what’s app.