My situation is a little different. Somehow I mixed up my dates when booking and booked it a month ahead. Therefore, this review is more on the customer service versus the hotel room. I was very impressed with the hospitality and how welcoming all 3 hotel desk workers/managers were. They resolved the situation with the Airbnb quickly and were very thoughtful about which room to give me on a short notice. I also had a little issue with the heater and they were right on it. It got resolved in 5 minutes. Then they had a taxi ready for me at 4:30am without me having to ask them about it again even with the workers changing shifts. Overall, I loved turkey so much and will be back very soon so they have gained a loyal customer for the future :) would highly recommend this place!