Ali's communication was spot on. He responded queries, both before and during our week in Istanbul. He was there to meet us to show us around and give us the keys, as arranged. He also offered to arrange transfer to the airport at the end of our stay. The apartment is terrific, as shown in the photos, particularly the terrace. It's clean, comfortable and in a sensational location for walking/using tram/experiencing local colour. A most enjoyable place to be in an extraordinary city. Thanks Ali!
PS it's on a VERY steep hill, but great for your fitness!