The reception was very kind and extremely helpful, always attentive and ready to help and answer every question! The location is 3 minute walk to Galata Tower, the location is very quiet compared to other places in Istanbul, the showers are very dirty, the water did not stay consistently hot, and would randomly turn very cold, mid shower, shocking the body, then it would take another several minutes to get it warm..
Would not recommend trusting the staff about where to go to eat, they will send you to Tourist Trap restaurants where they get a fee if you walk in the door and spend money. These restaurants are the reason why Turkey is unfavorably known as a Scam Country for tourists. It is extremely sad and disappointing.