My first bad experience in 10 years, which was surprising given the good reviews. The flat matches the photos, but the communication was upsetting. We heard promise after promise, but no action was taken. We're fluent in Turkish, so there's no language barrier.
We chose this flat for its kitchen, heating (AC + central) and location. The location is fine. The heating isn't. You have no control, it broke 2 days and you don't get the AC remote in winter! Unacceptable when so clearly advertised. Cooking was also a joke: the (single, not double) cooking plate was broken. We asked at least 5 times for a replacement. Everytime they said 'we'll bring it immediately'. No one ever showed.
Just before the end of our stay, the owner offered an upgrade. We declined as we were happy to leave soon.
Other nuisances:
- WiFi unstable & slow
- No cell /4G coverage
- Electricity outages
- Noisy corridor
To end on a positive note: the cleaning ladies are kind and speak better English than the staff 👍