We made booking for 4 people but when we checked in, we realized that there were no duvets, besides it was cold outside so we had to sleep in our winter jackets during the first 3 nights it was horrible. I would be wearing a sweater and a jacket on top. Cuz the owner didnt provide any duvets or blankets for the first 3 nights. And whenever we would call and ask him if they are bringing us any tonight, he would promise to have them but wouldn’t bring them at the end. Same happened with the toilet paper and instead of hand soup, they would bring us a mini shampoos… he was quite rude to my mom.. so we have just landed to Istanbul and I called the taxi to the location that airbnb owner has sent me previously. We had few suitcases but when we got off the taxi we realized that he gave us the address of his office instead so he made us carry the luggages up on the hill where the apartment is located. Although if he would have given us the hotel address we could get there straight by taxi, but he didnt want to walk all the way to the apartment to give us the keys so instead he made us come to his office and then walk all the way up to the apartment.. and when my mom made a quick stop on her way cuz her back was hurting, the owner turned around and said “come on you are not that old you can do it, dont lag”. Absolutely not normal.
Another thing he specifies 2 rooms that can fit 4 people.. which means there are have to be 2 keys for 4 people. When I asked him during check in to give us another key chain he said not to worry in case if we need to get the door open, he will walk from his hotel to open the doors. Ok so. He gave us just one key chain and when two would split from another two, I would have to call him almost every night asking him to come and get the door to us cuz either- our family friends were asleep by the time we would reach the apartment/ or they wouldn’t come back by the time we would come back. Veeery inconvenient and the cleaning lady came just once or twice during our 10 days of stay.long story short, I wish I could turn back the time and book another hotel/apartment.