Matt was very responsive, proactive and very helpful. He was like my local virtual guide for giving me recommendations where to go and what to do around the area. Place feels home and very clean, with complete kitchen and laundry amenities. Its few mins walk to Taksim Square which is very convenient. My partner and I loved it. Oh he let us leave our luggage as our flight was in the evening, that gives us more time shop and walk around the area before going to Istanbul Airport.