At the entrance of the apartment we were informed that the flat cannot be used and he provided a different one, which was a basement apartment…
The place wasn’t clean enough and I’m 100% sure that sheets on the bad wasn’t changed. The washing machine wasn’t working, there were no towels, toilet paper etc.
I don’t think this is the way to solve such a problem and if it is then I’m also disappointed in Aribnb as well.