Overall, I was satisfied. The place's located very close to hotspots & note to travelers: the neighborhood is super safe with police at every corner. The room was quite small, just enough space to move around plus, it's a catastrophe when roommates arrive with huge luggage. The initial bed I got was uncomfortably squeaky, however, I was allowed to change it with a better one (hope it could be fixed in the future). I arrived during winter when the weather was around -2°C but thank God, the heaters were perfectly working & it was warm. They provide all the amenities mentioned : shampoo, hair dryer, etc but you have to ask for it at the counter. Highlight was the terrace (amazing view on the Bosphore), the common space & the guys at the reception who were always smiling & ready to help.