It distresses us to have to write a negative review but we feel future guests should be aware of the multiple issues with the enchanting flat with lovely terrace. We arrived 9:30pm on a Monday night and our taxi driver was so concerned for our safety, he accompanied us and our suitcases up the dark alley to the front door where men were sitting and drinking on the stoop. The apartment is on the 5th floor and the lift was out of order - no lights, no electricity and sitting 6 inches below the floor.A previous guest review had complained the elevator wasn’t working so before booking we’d checked and were reassured it was repaired. Not so, and we had to tote our suitcases up 5 flights of a narrow winding staircase. We immediately rang the host company who were sympathetic and accepted our cancellation for the rest of our stay. Also, both showers were inoperable and there was no house manual. It is a pity, as the apartment really is as lovely as is shown in the photographs.