Garen was very helpful. He arranged for a transfer service to pick us up at the airport and bring us directly to the apartment, and he greeted us at the apartment. He provided water, chocolate, and fruit for us to get us started. He provided information on local attractions, transportation, and eating. The apartment was spotless, and the Internet access was very speedy and reliable. We at first thought that the location, on a back alley, looked a bit seedy, but we grew to love it -- it was very conventient to the Istiklal Street (although the route to the Istiklal was a bit tricky because of a lack of sidewalks). A Sunday street market nearby was a bonus, as was a TV show being filmed across from our apartmet. We would definitely stay there again!