This was a wonderful, top-floor apartment, and it was our favorite place to stay in Istanbul. Balat itself is neat place to explore, with a host of super cute cafes and restaurants down by the water and a bustling metropolitan area if you head up hill. The communication was exactly as you'd expect from such well-reviewed hosts. And, unlike other AirBNBs we've stayed, the apartment felt like the hosts had considered what was needed to enjoy living there, not just get by for a week. E.g., there are jacket hooks, space-saving wardrobes, a toothbrush holder, and not just a washer but also a hamper and drying rack. Thank you for making our stay great!