Ali is a very gracious host so willing to help with anything we needed. We loved the flat and the location was suberb for everything we wanted to see with easy access to the tram or metro. The only trouble we had was the brick wall often had pieces crumbling onto the head of our bed when there were guests in the above flat. Just switched our head to foot of the bed and brushed off the bed. Most definitely would stay at the flats again. Thank you Ali!