Kaan's assistant, Mrs. Başak was very helpful. The only issue I had was because it was the apartment closest to the door, whenever somebody would push the intercom late at night, it would default to my apartment and be quite loud, abruptly waking me up. Thankfully, Mrs Başak went above and beyond and had a maintenance man disconnected for me. The point is, it's a good place, and if you have any issues, they are willing to help you with it!