We were totally miss informed since it was not mentioned that there is no lift in the building although the apartment is on the forth floor. I would not recommend this apartment to any family with elderly people or kids since the stairs are narrow and there is no handrails from the third floor onward. Sibel was kind enough to bring us people to help us with our luggage at the time of the check out for which we paid.
However on a positive note, they have arrnaged for a baby cot and high chair which was on demand, but thay were kind enough to offer. They also helped out with grocery shopping prior to oir arrival- upon request.
My holiday would have been much joyful have i stayed in another apartment, simple due to the fact of staircase challange