Vedat is super helpful! the room is in a hotel so you have conceirge to help you in case you have issued and there is a lift in the building too. the rooms are spacious and the bathroom was fine. the location of the hotel is near Nisantasi. overall I was happy with my stay and would come back Vedat even helped me get a cab on my last day. the only issues were when I first checked in the room floor was a bit dirty so I asked for it to be vacuumed again (which it was) and that the duvet provided in the cupboard had urine marks on it. however when I showed the pictures to Vedat he promptly sent me a new clean duvet.