Our host Saban was very helpful and listened to our requests, provided what we wanted. He arranged at last minute an additional pre-occupancy for a night due to our early arrival. The next day he transferred us to our contracted condo. We realized it was too small and in an area with poor amenities. I reached to him to move us immediately to a better location and roomier unit. He did his best and for double the charge of our original unit (fair to say it was worth it), he moved us to our new unit. Transfered our baggage by his men to the new unit. We loved it, although, sad to see the unit was in need of some cosmetic spruce up for showing its elegance, but it served us well. I agreed. He also arranged our transfer to and from airport which his vehicles showed as expected. Saban is a business and straight guy, polite and come with his promise on time. Although he seemed very busy and running shirt of time. I asked him to arrange for us a tour of Cappadocia, his price was too high. We bought ours including flight for 1/3 less including balloon. Suggest he has a good reasonable travel agency with very fair & competative price and present it at the very first hour/ meet & greet hour to his guests, so if guests can NOT find better deal for tours, he is the winner. 2: He can include nearby cafe's / restaurants for a breakfast package and present it to the guests, but has to be reasonable in price for the duration of the guests stay. Guests might opt for it as invidually every day breakfast for a family of 4 costs at a minimum 80- 100 TL. We wished this was included in our package. Overall, our experience was pleasant with Saban and definitely of our next trip back to Istanbul, I will call him to see if he can offer us a unit prior to shopping around. I have kept his phone saved.