First time in Istanbul and we had 4 days of snow and Siberian temperatures. It was so cold that the boiler broke down and we spent a day and a night without hot water and heaters. But Itir and Fitnat were very understanding and responsive, they brought us electrical heaters and they took care of us. Anyway, the flat is great, exactly like the photos. And the view from the terrace and balcony is amazing. Definitely recommend it 🙏🏽