Esra is a great. She always answered quickly, there were no problems with check-out and check-in.
I would like to say a few words about the apartment itself - the apartment is located in a residential area, there is a bakery and a shop nearby, a tram stop is nearby. You can get to the center by tram - there are stops at Sultanahmet, the Galata bridge and at the port of Kabatash. It was comfortable to ride.
The apartment is cozy and clean. The apartment has everything you need