The host was super great. He helped us carrying our luggage to the third floor and back. He also arranged for transfer from and to the airport. He even allowed us to stay few more hours due to booking error on my part. Communicates very well. The apartment is very close to Galata tower and Takshem Square by walk. The areas near Galata Tower sit on very steep roads. So, if you have weak legs then we don't recommend this area. But this apartment is very close to tourist hub in Istanbul