Positive
Communication was clear and the team at Istanberry are very responsive. They respond any queries and resolved any issues very quickly.
Check-in was easy. The team has a 24/7 reception. Besides, we arrived earlier than expected and they gave us a place to keep our bags and their mini breakfast for free (although we were only supposed to check-in at 2pm).
Hospitality and friendliness is 10 out of 10. They even carried our backpacks for us in more than one occasion and allowed us to check-in earlier than expected.
Location is okay. People often have concerns about this particular neighbourhood. We must say it feels like a very genuine place and we felt safe. However, we never stayed out until too late in the evening. It is very close to Istiklal street but you'll need to take public transport to any sights in Sultanahmet.
Description and photos are accurate. Make sure you check the photos as rooms are slightly small as described but they are comfortable. It's all you need after a day exploring the city.
Overall cleanliness is very good. Bed linen and towels are clean. There were some toiletries. We stayed 2 nights in one of the Dream Apts and 3 nights in one of the Pera Apts.
A/C works just fine and it is necessary as some rooms don't have windows or have very small windows. If you don't use the A/C functions properly you'll get a very damp room basically, after having a shower.
Mini breakfast of bread, small salad, coffee, tea or juice and a few extras, is a nice addition. The true sense of Bed & Breakfast as most places on the platform don't even consider offering breakfast.
We had no issues with noise from neighbours whatsoever.
Value for money is great. We booked our rooms on the day before and we couldn't find a better price, specially considering what is offered now. However, considering they charge the same value for a Dream room without a kitchen and a Pera room with a small kitchenette, the second option is a better value for money.
Value would have been slightly better if you paid a bit less on the Dream rooms as you only have a small fridge and a kettle.
Less Positive
Dream room we stayed was small as described, so no surprises there. The small window in the room could be covered a little bit better as some light comes in through it, in the morning. However, this is a smaller issue that had no impact on our stay.
We couldn't recommend it more. Thank you everyone at Istanberry for our trouble-free 5 nights' stay 🙌🙏