We had a fantastic time during our stay at this penthouse! The communication was excellent! Mert arranged for us to be picked up from the airport, and also scheduled a yacht boat tour on the Bosphorus which was one of the highlights of the trip. The place was very clean, and the views of the Bosphorus bridge and the nearby sights were beautiful! The outside patio/veranda is quite large and allows anyone to see the sunrises and even portions of the sunset. Mert also kept in contact with us to determine if we needed anything. The site attendant was also very helpful and very nice. He also arranged for a shuttle to return us back to the airport.