kenan was quick in communication however he was not flexible enough when it came to late to check out as it was requested before we came as our flight was 10:30 pm but the day before he insisted we leave at 11 though the apartment didn't have a booking that day and after arguing he agreed for us to leave at 1 where we took our luggage and stayed on the streets for almost 10 hours because he said he was travelling and his friend was managing the apartment
I think kenan didn't have this kind of compassion or enough hospitality to make sure we didn't land in the streets with luggage and he also refused to keep our bags for us to collect later for our flight