Radoslava was wonderful. She even came to the dock where we were and arranged a taxi to take us to the rental. Than she gave us a metro card with some credit on it to make transportation cheap and easy while we adjusted to the system. The place was very well located, in the heart of old town, near transportation to be able to communicate with all other areas. The apartment had everything and was large enough to be very comfortable for our 2 week stay. The kitchen had it all as well as basics for breakfast and some goodies that were provided. Thank-you for everything.