I am writing this review for my husband who is still traveling and unable to write the review himself. I made the reservation and was actually the one who communicated with Alihan. His communication was immediate, very personable, and totally informative. This was going to be my husband’s first time in Istanbul so he was nervous that something would go wrong. Instead, thanks to Alihan, it went like clockwork. Despite a very, very late arrival, he was met at the airport and shuttled back to the hotel. My husband sent me photos and I found it to be as lovely and charming as it appears on the site. My husband said it was exceptionally clean and the food was excellent. He thoroughly enjoyed his stay and says that next time, when I’m with him, we’ll stay there again!