We arrived after a long flight and expected to be picked up from the airport , per our request and confirmation with Saban, but we had no ride. He quickly arranged one, so there was no problem. The apartment is in Sultanahmet, but as my friend who lives in Istanbul said, "not necessarily the best part of Sultanahmet". It is in a rather dirty part of the district and more families and not as many sights and nice restaurants nearby. If you have any sort of disability, the hike up and down the hills would be difficult to walk as would be the steps up to the apartment. The apartment itself was perfect. The bed was incredibly comfortable, the room was clean, and just large enough. We did loose power two times during our stay, which I realize is not Saban's fault, but it did make it somewhat inconvenient.