My room was on the top floor, so I certainly appreciated help carrying my luggage upstairs. (Some of that luggage is in safe keeping for two weeks, which I much appreciate!) The room is clear, spacious, with a great bathroom, nice view, not noisy, and close to the breakfast room and terrace. Wifi is great. Much appreciate access to water, instant coffee, and tea. Staff are very friendly and helpful. I look forward to going back!