It was very nice staying there, Mustafa is extremely helpful and very responsive, 24/7 there is an attendent at reception which is very helpful, there is an elevator as well and place is just on 5 mins walk to Taksim square and Isteklal street. Mustafa also increased our check out time, arranged a taxi for us in best rate, kept our luggage for free as we were going to Cappadocia, what more can you ask. Room, bed spreads, towels were all super clean.