(Please read my story in the next paragraph, 请看我的经历在下一段, bitte lesen Sie meine Erfahrung mit dem Host in dem nächsten Paragraph). All 3 Wifis channels dont work, the apartment was extremely cold -> we suspect no heater, both toilet and shower sink were congested. But the worst part was the extreme unprofessional service from one of the workers. Here is our story.
So, the guy who was responsible for our check-in on the first day has a bad character. He was late 20 minutes late at our apartment building complex to check in. Upon arrival, he always tried to push my friend and me to sign some sketchy documents without reading it. When we asked why we had to let him take pictures of our passport pages, he said because everybody else let him do it. Since all his previous guests allegedly never asked why, we should not have either. He is extremely arrogant and unpleasant. He constantly asked why we dared to ask him about not letting him taking photos of our passports. We said we could write down our passport information but not let him take the pictures. He was grumpy and aggressive.
He yelled at us as we were writing down our passport information because he somehow couldnt read both of our handwriting. But 2 minutes later, he was able to read it. Very theatrical, isnt it?
Here comes the best part. After an exhausting handling with him, he told us the following absolutely inappropriate information out of nowhere before he slammed the door and went away:"
My brother is a doctor in Germany. Just so you understand, I have a master degree in (....). You guys have a great night."
To which we replied, "good for you."
But this is completely inappropriate. I have been using Airbnb for almost 5 years now. This one is absolutely the worst of the worst of my experience. It doesnt represent what Airbnb is standing for. This type of bullying should not have happened.