At first we booked the Basement room but it was unpleasant (it was very cold maybe from humidity and we can hear the upstairs guest talk through the window inside the bedroom till late night)
We complain to the staff and they offer us to upgrade the room, so next day we decided to upgrade the room (+60tl per night) and this room is so comfortable, clean and have everything you’ll need
We are so happy with the room :)
Lastly, all the staff at reception desk was very helpful and have service mind. they respond to my problems and questions so quick.