Gonul is the description of not great but superior excellent service. The place is as described and walking distance from all the best places. She probably never took more than 5 minutes to get back to me. I will forever be thankful for saving us from missing our plane to Greece 🙏🏼. My older mom left her passport and a good amount of money at the place and we did not discover this until the last minute at the airport. She was able to arrange someone to deliver to us with only 5 minutes before missing or plane. It sounds easy but trust me if you are in a situation like that you need a experience expert on arranging this matters. Gonul not only answer my call very early in the morning but arranged for both the taxi driver and the house keeper to search for it. Once it was found she made sure all the money and documents were accounted for. Then she started working on the delivery to the airport in record time. THANK YOU!!!