This was a really disappointing stay. Stella Stays seems a great concept, though unfortunately let down by poor execution.
• When we arrived, there was no body wash in the shower. When we raised this with them, they said they would bring some the following day, though that meant no evening or morning showers for us!
• The shower leaked and flooded the entire bathroom due to the cheap design and fittings. We were left to mop it up every day, since they don’t offer any cleaning or replace the bath mat during your stay.
• The pillows and mattress were absolutely terrible, they felt super cheap and uncomfortable. When we raised this with them and asked for alternative pillows, they initially said there was nothing they could do. They later managed to find one single orthopaedic pillow from somewhere and gave it to us for our stay.