The stay was great and Serdal was super proactive and responsive. The check-in was fully autonomous and the instructions were clear. The place itself was very clean, tidy, comfortable and exactly as described and the location is great if you want to experience life in Istanbul as a local. Just like the rest of Istanbul however, the neighbourhood’s streets are steep and it was snowing when we were there so the roads were slippery, so beware of that - other than that it was a nice stay!