Can and Bora are both amazing hosts and are super responsive. We checked in at around 2am but had problems due to my phone number being an old one and some out of place listing information on the listing on airbnb.
We messaged them and got an instant reply at 2am! and they were quickly to amend the issue and guide us to our correct apartment in the complex. and they instantly fixed the descriptions for the future customers.
The house was amazing and the apartment complex was even nicer. Honestly very worth the price that is paid and if I ever come back to Istanbul I will definitely be trying to get the same apartment from these wonderful hosts