NOT RECOMMENDED! Very unprofessional.
1- we requested the first 2 floors since there were elderly people and a pregnant lady with us. But instead gave us floors 1, 3 and 5. (And off course there are no lifts and we were 12 people so image how many bags above all)
2- after many calls they decided to give us a room in a different apartment instead of floor 5. And instead of checking in at 3pm as described. We had to check in around 3 to 4hrs later.
3- above all that waiting, we came back to find all the towels extremely wet. Bed sheets and duvets were wet as well. And you’d never guess, pillows were also wet! Everyone was tired and cold and to add to our lovely night no one bothered to get us extra sheets or even towels. (After about 10calls starting from 7pm)
4- finally, at 12am in the middle of the night in the cold and snow they told us to go get ourselves the needed things from the aprt floor 5.
Such a disappointment! Never again