The host was really nice and always available and the location excellent, 2 minutes away from Galata tower. However, some of the services and facilities could be improved.
We were 3 people staying 4 nights and we were only given one toilet paper roll. When we asked for more, the staff said toilet paper was finished (still nice from them to find the very last one to give us, altough it looked like part of it had been used already), so we ended up buying ourself.
There was no hand soap, so we had to use the small shower gel samples instead, that wasn't enough to shower either.
We didn't use the kitchen, but it looked like most of the tools where missing; not a big deal for us, but maybe to take in count if you're planning to cook.
All that said, the issues were nothing serious; but for the price paid, maybe they could keep a bit more attention to those details.