They are really friendly and helpful. Warm welcome front desk people are always available to respond to your questions. location is the best near the Taxim Square, and without any slope, in comparison to other options around which are located in a harsh slope. clean and spacious apartment for 6 guests. calm and peaceful to rest. the only thing is that water heater capacity is not enough for two persons, having shower tandem. except that it's one of the best around Istiklal and Taxim Square. 2 minutes walking to Square and Havabus for airport. thanks for your friendly and welcoming team and awesome hospitality.