Airport transfers were arranged as requested. Fast to reach from Atarturk airport. Staff were so welcoming and provide coffee and tea out of hospitality. They were able to give accurate information on the nearby attraction. The place is accessible and near to the museums, mosque and bazaar which at least took 10-15mins by feet however it is a little bit tiring to climb up the slopes. The place was clean and cosy. Would definitely return if visiting istanbul again.