Upon arrival there was no one at the front desk but shortly after a very friendly gentleman greeted me and immediately got me checked in and upstairs to my room. I can just say the decor throughout the entire hotel was so beautiful and modern. The elevator was small but other than that everything in the room was nice and state of the art. Every request I called for they filled my needs right away. I managed to get sick and they went out and purchased orange juice and water and brought it to my room. They were very helpful in directing us to whatever destinations we desire. Very lovely experience. Very friendly staff. The housekeeper was not very consistent with daily cleanups but would come if you request from the nice gentlemen downstairs. They definitely made my first visit to Turkey a lovely one. If i return to Istanbul I will definitely stay here!