Worst experience of my life. We booked 6 nights. 2 bedroom with a/c and the listing said elevator. We arrive after a full day of travel to find that there WAS no elevator. We were told our apt was on the 4th floor. I have a medical condition that is affected by going up stairs, hence the reason we booked because it had an elevator. Upon arriving to the apt, we find 1 bed. ONE bed - not a 2 bedroom apt. After a tense convo with the owner on the phone - who kept stating this was an upgrade and that we could move to the 2 bedroom the next day, I let him know that this was not acceptable and we would like a FULL refund. My daughter ended up on a short love seat with no a/c or covers. The kitchen had literally nothing in it. drawers and cabinets empty. made eating and drinking hard. went to take a shower in the morning and no hot water. We left the next morning and moved to another Airbnb that is wonderful!!!!!