Communication before and during the stay were top class. My two little children and I had to get a last minute pick up arranged. This was done immediately. Unfortunately, we had a visa issue that caused us to wait for more than 4 hours and upon being informed, transport was rescheduled and another driver was waiting for us though it was past midnight.
The location itself, others have said it, is absolutely fantastic. Steps from the blue mosque, the grand bazaar, transportation and there's a hop on hop off station.
The apartment was very spacious and accommodated us very well (5 adults, a toddler and a baby).
There's a small refrigerator, a hair dryer, hot water for showers.
But, the best thing about this accommodation is the kindness and efficiency of its team, specially Ramzan whom we dealt with. A remark about the cleanliness of the apartment was promptly taken care of and all with a smile.
The only downside for me, given my need for a good internet connection for work was the lack of it as there was a generalised issue. We've left today as it was working fantastic ;)