Apartment was not ready, was cleaned. We warned host we drive whole day and come at 20:00. But drive faster. 30 min before arrival at 17pm we sent a message that come early. He answered ok. 40 min waited courier on the street with 2 children. Courier was here for the first time. Building is still under construction, elevator not working, apartment on 6th floor. When we came up on the stage, 3 neighbours came to us. 2 women and 1 man. And they said - it is not a hotel! we are not agree with rental apartment! were shouting to us, wanted to call police. We canceled booking. Very bag experience!