I met a guy his name was Idrees. Amazingly polite, kind and perfect english speaking young guy. I liked communicating with him. I asked for things that are missing and he provided all of it for us. It is my personal experience with Airbnb that I was staying at places that someone actually was living there which means I could find everything there that I needed from kitchen tools to books and many other stuff. It is an experience for me to check places that seems someone is living there rather than this place which seems that is only used to be rented out. at this place you have cleaning service provided )at least it was the case for me) but I did not need it since I was staying 10 days I was cleaning myself. It is not a hotel so I do not expect a cleaning service. I would like to feel like at home when I am at Airbnb. Hotels are everywhere but Airbnb is perfect for me as a frequent traveler to Istanbul who stays long. Anyway the place was clean and good but not my favorite place to think of going back in comparison to my previous experiences.