Guner was very kind and welcoming from the beginning. He was there when we arrived and showed us right upstairs. The apartment was clean, comfortable, and fit the listing perfectly. We never needed anything during our five-day stay, but if we did, it was great to know that Guner and his office were right downstairs. The apartment has an ideal location - you can access the Old City and all the sights, but you get to stay in a quieter, more "real" part of the city, with great access to restaurants and nightlife.