There's a reason why Kerem has 777 positive reviews, I'm 778 and like someone previously said, I would give him 10 stars!
From instant responses when first contacted to running out to a local shop at 11 pm to buy us a bottle opener because the one from room was missing.
This guy just loves people and likes to treat them that way.
And that goes to all his staff, Nigit (sorry for poor spelling) especially who did everything to help us as if we were on some hidden camera reality show, no exaggeration...
Awesome area close to everything! Cleaners came everyday and have us clean towels etc (certainly wasn't expecting), fantastic furniture and very comfortable bed. 2 TV'S for example, block out blinds for us who are jet lagged and slept till 12.
He even got us an awesome driver "Erdinc" who has a brand new Mercedes-Benz Vito 9 seater and charged almost half the rate they charge from the airport. Erdinc even ran to get us a trolley for our bags and used his own money and then refused a tip, see why I said the reality show thing???
Our experience literally couldn't have been better!
Don't hesitate to book this place and especially ask for Erdinc to collect you, you will never get better service than this. Thank you for a wonderful first trip to Istanbul.