Serkan's communication was great. He was friendly and responsive to our messages, however, check-in was somewhat difficult. The exact address for where to meet him so he could let us in, was not shared with us. It took about 30 minutes to finally locate Serkan at a busy intersection so he could escort us to the apartment which was down the next block. It was only then that he showed us the address on a sheet of paper. In the end, it worked out, but the vagueness of his, and the apartment's location was a bit frustrating after a long day of travel. To offset the frustration though, it was much appreciated that Serkan brought us several bottles of filtered water and there was a variety of snacks and Turkish Delights upon our arrival. The loft-style apartment is in a safe, vibrant neighborhood with great food options around every corner and about a 10-minute walk to the waterfront. The street itself is generally quiet, with the exception of a large apartment building being built next door so there is construction noise during the day, and the walls inside the apartment are thin, so you will often hear the neighbors in the evening. Overall, we had a good stay and I would recommend for a short trip.