Great place to spend the time in Istanbul. Great location, right next to the bazaar and in walking distance to the mosque as well! Amazing response time! We got caught in the rain one night and the heater for the shower was off but the response time was very fast! We did choose the top floor and there was no lift therefor our luggage had to be carried. Might not seem much but after a long day it would definitely help! The room had everything we needed and a transportation card was given. The water from the shower does come out through the bottom, I tried to place a towel but it would only soak it. Other than I highly recommend this place!