We got to the location pretty late on a Thursday night, but thankfully because we were in contact beforehand the office was open later than normal (for a small fee). The listings sometime make you think this is a hostel, and while run professionally like a hotel, the actual apartments are self-contained and private. Plus there is plenty of security too. We had one complaint that the Wi-Fi was particularly weak and spotty when we first arrived, but the people in the office did seem to improve our connection before we left.