Onur was very nice, however, I didn’t get the room I booked. The room I was put in had just been renovated, it was on the 4th floor with no lift, which was difficult with luggage.
The apartment/room itself was very nice but had not been cleaned since the renovation. The toilet was really dirty which was very off putting and the floors full of dust. I stayed 2 nights and after 24hrs of waiting for someone to clean - I gave up waiting so I could enjoy my time in Istanbul. It’s a pity as I think the stay would have been great otherwise. I was not happy that I paid paid for a dirty room.