Erol was really friendly and welcomed us warmly with tea and biscuits. He gave us a map of Istanbul and gave us a great list of recommended places to visit.
Room was really clean with room service every 2 days. There are many convenience stores and nice restaurants within arm's reach. Couldn't have hoped for a nicer room for our 5 days in Istanbul.
It is worth noting that the hotel is on the halfway point of a steep hill. Walking to the tram station is a bit challenging for us, but coming back to the hotel was a relaxing downhill stroll. My wife was pregnant so we used uber to visit the places in Istanbul and took the tram back after.