I booked the hotel from home country. I arrived at Istanbul airport got my rental car, drove to the address they sent me while booking the hotel. That was a wrong address. I spent 3.5 hour in a wrong hotel with the recipient trying to call the phone number provided in the booking time, but no one was picking up the phones. Also not responding text messages through watsapp. I had to book another hotel at 11 pm which was so hard to find a place at that time. The next day they reached back to me and they switched the night they missed and gave me another night. But my experience was horrible overall. Thanks