When we arrived, we found the room a bit too small for our liking (7 adults and baby) but Güner helped us to upgrade to a bigger space in one of their other buildings (with charge) although it was on the 2nd floor. Building is bit old but the apartment itself was well stocked. We also requested a fan and were provided one next morning. We also availed their Airport transfer facility but at that time it cost us 30% more due to unavailability. Güner was very polite and helped us with our luggage as well. Also allowed us a delayed checkout and luggage storage till our flight at night.
Location is ok although the streets are steep. Taksim square and Istiklal street are within walking distance with plenty of shops and restaurants. We also got a breakfast coupon for our entire stay. Recommended