Akif is very responsive to messages. He arranged to meet us earlier than our check-in time. This is in a great location just by the Galata tower and within walking distance to many attractions. The views of the river from the rooftop were great as well. In one instance, we requested toilet paper which was running out and Akif delivered a bag of them the next afternoon.
We had a few issues with this place, but as we didn't spend a lot of time in the house and it was not as big of a deal for us. The internet connection was very slow and it had intermittent connection issues. There was a water leak issue from the shower which Akif brought a plumber to the building after we checked out to fix the issue. There was a day where the water heater shut off and we had to shower in cold water, but Akif provided instructions on how to adjust the water pressure which solved the heat problem and we were able to get warmer water afterward. The kitchen has limited amenities. It has a water boiler, skillet, cups, plates, and silverware. It is enough if you don't plan to cook at the house. If you plan on cooking, this might not be enough. We would have liked to see a microwave, toaster, coffee maker, corkscrew, and a pot or two to warm some food.
Overall this is a great place and I recommend staying there. The views from the rooftop are worth the price.