This was our first time using Air BNB and our first time traveling to Istanbul. From the time we booked our reservations until the time we checked out Idil was incredibly helpful. She sent us several emails regarding things to do in the city, restaurants to eat at, and places to visit before we arrived. She arranged a ride for us from the airport and had water, fruit, and snacks in the flat when we arrived. The flat was clean and very comfortable. It was spacious, the rooms were a nice size and all the rooms had ceiling fans. Having two bathrooms was really nice with the four of us. The flat is near the Galata Tower which is a great location, near restaurants and shops. During stay she recommend places to visit, she made us a reservation for a Turkish bath, If it wasn't for her, we wouldn't have known what do to or where to go and we had an a really fun experience. She was always available through texts for questions. All of her suggestions and recommendations were great. Upon check out she arranged another airport ride and made other reservations for us. She really went above and beyond our expectations for a host.