When our planned stay in Istanbul took an unexpected turn (my wife injured her back the day before we arrived), the amazing staff at Artika was there to help in any way we needed, from assisting with her limited mobility, to getting us dinner, to helping me find a good cane so my wife could walk easier. You provided not just a place to stay, but a place to heal and recover -- when we return to Istanbul to actually see the sights (the hotel is right in the middle of the most amazing part of town) we know where we will stay again, Artika Hotel. Thanks!