Merve made us feel welcome right from our first contact to our late arrival which was no problem for her. She was always helpful and responded to my messages very quickly. A very lovely person and easy to talk to - nothing was too much trouble for her. The apartment is in a great location and the open plan dining/lounge section is quite large which was great. Very comfy bed and pillows which made our stay feel like home. Large wardrobe and hanging space so this made it easy for our month in the apartment. The kitchen is small but very functional and in any case, who wants to cook when you are staying in Istanbul, especially Cihangir with all of its fantastic coffee and food cafes. Thanks Merve, we loved our stay in Istanbul.