We were warmly welcomed. The staff was very obliging and helpful. The room was very clean. It is described as small which was accurate but we only had one night, so was fine for us. It is excellently situated, a short walk to many of Istanbul's attractions yet surprisingly quiet . Because that area is a bit of a labyrinth I would suggest having internet data on your phone to access Google maps or be prepared to get lost. We did, but it took us down some interesting back streets so that was an upside. The view from the terrace is lovely, seeing both water in one direction and the Blue Mosque in the other.