Our stay was really great. My husband's wallet was stolen, and as such our flight had to be postponed while we communicated with the consulate about our stolen residency permit. Drew was very helpful. They allowed us to stay in a different apartment in their portfolio completely in good faith. Drew also delivered a massive bag of toys to our apartment so that our two year old wouldn't be bored.
Can't say enough about the care taken by these hosts. I would definitely recommend them to anyone planning to come to Istanbul.