Basma is a wonderful lady. We enjoyed our stay with her and the bed was very comfortable. The apartment was busy with other guests and she was upgrading the internet and hot water system, but Basma was able to balance everything and make our stay comfortable. She was helpful with practical tips for getting around and what to see. She gave us a map and helped us with our itinerary. We also had the privilage of meeting her friends and having a wonderful dinner with them.