Good point is they asked me when I come and offer support before I arrive, which is good as not every communication available in English and not everybody speaks it.locations is in the center of old city which is good if you find of architecture. Tramway station is 10 minutes walk.
But that’s, unfortunately, are only good points
The room was cold. There were visible cracks between window frame and the wall and hotel didn’t have a heater. Outside was snowing with below 0 temperature at night. More then this, when I asked for the heater the man on the reception told me “there is a central heating” ( which is true, but not enough with cracks) and “ other guests never complain on this point” . I was actually speechless with this kind of service… so no comments here.
The bathroom cabinet was broken. Very poor soundproof, when my neighbour behind the wall decided to speak by the phone I heard everything even that I didn’t want to. There were tea bags in the room and they add new ones only twice, and only when I asked. Room looks shabby. Internet connection is poor and sometimes just out of service, so I prefer to use one in the cafe nearby.