Maide was extremely responsive and communicative with me. The place was sparkling clean - just as a hotel. The neighborhood is amazing - I had no idea! If you stay, please go off the main stretch on the small side streets behind the apartment. There's a lovely wine bar with an incredible rooftop view just steps away from Galata Tower (which is adjacent to the apartment). The bakery downstairs is INCREDIBLE. I loved the location, the room, the terrace. The bed was very comfortable - and that is important to me. And the bathroom was modern. If you plan to cook, this may not be the place - even though there is a kitchen it's not set up for cooking (unless you want to reheat something). I highly recommend it for singles or couples. Thank you, Maide!