Gulnur and the staff were extremely welcoming and friendly! They had the fridge stocked with breakfast items for our first morning and a wonderful list of things to do in the area, restaurants to try, info about transportation, etc. They set up airport transports for us which really took the stress off of finding the apartment upon arrival. The apartment was gorgeous, the view as-promised, and very close to the main sites of Sultanamet. The metro was a 5 minute walk away, a small corner grocery store was 20 steps out the front door, and there were great restaurants within a block or two. It is a hike to get up the twisting marble stairs, so be aware if you have any trouble with your knees. The beds were pretty hard - good for us, but not if you are a soft and squishy kind of person! Would certainly stay again.