The room was fine as in the pictures, but missing the mini-fridge. The safe in the pictures did not work (they didn't know the combination to open it). Cleaning lady never came to make up the room. They had a laundry service but it cost 30 TL per kilo, most expensive I've seen in Istanbul. Other laundry places near Taksim were 7 TL per kilo. Had my laundry done at another place for 30 TL total. Also no elevator / lift, was annoying as the room was at the very top floor (5th). Long story short, this place was okay for the price, besides the laundry service.