Fatma and your daughter was very very receptive!!! Always ready to help us and very flexible with time. The apartment is exactly like picture, the localization is excellent, easy to go to historic center (we went every day walking) 30 min until new mosque but with lovely walking around Istiklal Street and Galata Tower. The only negative aspect it was the smell of the apartment (probably the kitchen pipes). But it is recommended! I would like to come back there!