Büşra was very accommodating, despite being over on the Asian side the night we wanted to check in, she went out of her way to travel to the European side to give us the keys and ensure we checked in okay, as I had explained to her that we were in a difficult situation at the airport when our hotel cancelled our reservation. When we got to the house, her husband Oğulcan welcomed us when we got out of the taxi and helped with our luggage to carry them upstairs. They both were very friendly, approachable and warm, we felt at ease when we met them after having had such a difficult day at the airport trying to find last minute accommodation. Büşra was also available during our stay for any questions. We had issues with finding taxis around the area, and Büşra patiently listened to my concerns and provided advice, she also answered my questions. The house was very clean and spacious, it had everything we needed. It had two bedrooms with double beds, the lounge room was also spacious and included a dining table. The kitchen and bathroom were fully equipped, spacious and clean. The bathroom included a washing machine. The only things missing were bath towels & toilet paper. They had bathrobes instead of towels, and tissues in the bathroom. The area was good in terms of being very close to the Main Street (Kurtulus Avenue) where we could find lots of food options such as patisseries, bakeries, cafes & restaurants. Lots of markets and boutiques too. The area is close to Taksim, only about a 10 min drive. Our check out process was also very smooth, as our flight was later in the evening and we needed to time to pack our suitcases, Büşra was flexible and gave us extra time to check out. We met her mother in law who was also very friendly, and we were able to leave the keys with her as she was getting the house cleaned and ready for the next guests. Thank you Büşra & Oğulcan for making us feel so welcome, and for making our stay comfortable.