from the beginning as soon as we walked through the doors we were greeted by Errol (Yusufs partner) in the most heart warming and comforting way. We were greeted with complimentary tea, coffee and biscuits (unlimited availability) while Errol had given us a run down on the cities ins and outs. The service and hospitality that we received from the team was honestly unimaginable as they always went above and beyond with ensuring our time was enjoyable. the rooms were nothing less than extraordinary, they were clean, spacious and had all the equipment and utensils needed. house keeping comes around on a daily basis to clean and provide you with fresh towels as well. the location is within walking distance of all the main attractions and has a very friendly neighbourhood. I have travelled to many countries in the world and have stayed in many different places, however this experience was something else and will be my definite go to whenever I come back to Istanbul. cannot recommend enough, the experience and hospitality was something money cannot buy. would rather stay here than any five star hotel I have ever been to. cannot recommend this enough!!! absolutely loved it!!!