The place is great. I stayed 2 weeks there with my mother and sister, we didn't face any issues. Safa has been nice, responsive, and helpful. Omar (who also works at the hotel) waited for us at 4 am for check-in and then again for check out, he helped us find a taxi and called to let the taxi driver know that we forgot one phone back at the room. I really appreciate the hopsitality and will definitely be back again!