Very clean, simple, easy. Erdal herself does not speak much English, but she is very kind, & she has an assistant who arrives when you arrive who speaks fluently, and can handle all querries through email, text, phone call, etc.- very prompt! The area is a bit rough, but it is only 2-3 minutes walk to the center of Taksim, Cihangir, and all the coolest shops/bars/clubs. The furnishings are modest, but clean, and there is always hot water in the shower. The internet works great. Overall, I think its a really good deal for the price and great for travellers. And really, Erdal was so very kind and understanding to me during our stay. She went above and beyond to accomodate us, more than I can say. I also had to have my passport shipped to her office, which arrived safely and was delivered to me right away! Thank you :)