Aylin was very friendly, welcoming and helpful. The place was hard to find at first, but is well located in terms of proximity to shops and restaurants. There was not enough hot water for two people to have showers and the place is quite small, so in my opinion (after staying there with another person for two weeks) it is not really well suited for two people unless it is a short stay. It's also on the second floor and has no lift, so it's not for people with mobility issues, but you could say that about Istanbul as a whole. That said, it was lovely and clean and very pretty and Aylin was great, so I would recommend it to a friend or stay there again myself if I ever return to Istanbul.