Hi, the communication is not the best overall. They asked to send in a MB Vito to pick us up at the airport, for $50. We had a banged up VW, with no AC. After an hour drive, in Istanbul heat, we stood in the sun with my family for 40 min, in a construction zone, waiting for someone to let us in.
No elevators, as mentioned, three sets of stairs, to climb with luggage.
Shower head was broken, and after informing the owner, and promised, no one came to fix it. But they did come to collect the $50 for transportation, a banged up VW, with no AC.
The location was great, apartment was open, a lot of beds and spacious. Just not as clean, as anyone would in US or Europe. Overall three stars. If you can overlook that, you are good.