Mersin and his assistant were always easy to reach and quick to respond to any matter that arose. The place is as advertised with most of the furniture from Ikea which was great. While the unit is great there is a lot of noise as you would expect from a central city location but it does go until at least midnight each night with the children in the street and the sea gulls and cats out the back where the rooms are. Great location and while at the bottom of the hill to Taksim shopping mall you can take the trains up the hill. Very handy to all sight seeing attractions and a great Pide shop at the end of the street.