Asu responds very quickly and is ready to help with any questions. I forgot my backpack during check-out and Asu helped me retrieve it swiftly so I was able to make my flight. There is also additional support from her friend, Aylin if needed.
I stayed in the apartment with my partner in April for a week and we really enjoyed our stay. We had to stay in for several days because of weather conditions and we felt very comfortable the whole time. The apartment itself is spacious enough to not feel cramped up and the balcony is a great bonus to that! Most of the amenities we needed were available and there is a super helpful guide to the whole flat including appliances, cleaning supplies, towels etc.
The location is quite central and all the necessary places such as convenience stores, pharmacies and shops are located nearby, although some require a bit of a hike uphill.