Sami was very very helpful and friendly. He was waiting for us at the apartment when we arrived and showed us how things work including setting up the TV so we could watch the World Cup!
The apartment though smallish is VERY well equipped with modern appliances and just about anything you could think of if you were at home. The beds perfect, great wifi, efficient aircon.
Sammy was very kind to accompany us to and on the metro when we were leaving for the airport. We havent experienced hospitality like that ever!!