We had a lovely stay at Naz Wooden House. We did not meet Alihan, but the receptionists we met were all very helpful and pleasant. We arranged for pick up from the airport which was expensive but very helpful and a smooth process. Our room was small but clean and very close to the Hagia Sofia, Topkapi Palace, and many other sites. The breakfast each morning was lovely and the view from the terrace beautiful. I definitely recommend staying here!