We were a party of 3 ppl with an expectation to sleep separately. There were enough places to sleep 3 ppl but there was not enough bedding. 2 of us slept together. The bedsheet I slept on had a large hole in it and a blanket did not have a duvet cover. When I asked for a duvet, Oyku said that she hosted a lot of people and did not think that the blanket needs a duvet since it is just from a dry cleaner. The duvet issue was remediated the next day.
Our 1st night we slept fully dressed. In the am when we told Oyku that radiators were cold the response was "sorry, you haven't even asked about a boiler. How could I know about you being cold?". In the month of January isn't it normal to expect a place to be warm for your guests? There were attempts to regulate the boiler both on Oyku's end and by us but the boiler kept turning off.
We wanted to move out on the 2nd day, Oyku sent us to Airbnb to discuss a refund, communication with Airbnb took time, Airbnb refunded us part of the cost.