Excellent host and very very hospitable. She waited for us at the apartment with coffee and candy, while the place was excellent and very very clean.
We had only a minor incident but they were the most professional hosts we ever had. They took responsibility and they were overly helpful. They made sure that we feel safe and cozy, truly like we are hosted in a house. I think that's the most important part, to feel safe and that you have hosts who care genuinely, not only about your money and your review.
The place is one of the best places of Istanbul. Definitely, the best Airbnb experience we ever had in any country we have travelled.