Tansel was great, very helpful and good at giving helpful tips. The apartment was clean and comfortable and represented good value compared to hotels in the area. It is a very old building with a recent renovation to the actual room. There was a long dark passageway leading into it but the room itself was fine. We had some communication issues and the WIFI disconnected. Tansel was away when that happened so we couldnt do anything about it. I would definitely recommend this place to stay. It is definitely in the best rea to stay in in Istambul and cost effective. .