The place was clean and looked fine. If we got the key to the room that we booked, we would stay. We contacted and got answer really late. Was exhausted after flight and airport. When he answered he said we had to wait an hour sitting on the bed in wrong room, after an hour we booked a hotel (thought what sort of scam is this), so it was late when he came. And we didn’t get full refund. The man was kind, we were exhausted after traveling all day, this was so unnecessary, but sh’t happens. I would book that room again, if we ever visit Istanbul again.