As we were traveling with our little kid, and we booked a suite with a kicken which was described " you can cook your meal in" but on check in we were told cooking is not possible in the suite.
What added insult to injury was that they told the reason that they didn't let us to make food in suit is "COVID19"!!! We couldn't believe they could bring such an excuse. They insisted that we take meals and breakfast from their Boutique cafe. We talked to them that COVID was a totally unacceptable excuse and this time. Finally they gave us a microwave which didn' help much.
On check-out, I asked them to call a taxi service named Vito taksi (for a minivan taxi), instead it turned out that they hadn't called that and instead called a private shuttle service which had connections with them and we should actually pay the Ansen Suites the very expensive fare of the their van and as we were short of time for our flight we didn't have any choice.
The location is pretty nice with lots of cafes and hotel on the street. But the noise from the street didn't let we get to sleep at night and woke us up very early.
All in ll I never came back to their hotel again