The apartment was nice although it was difficult to find and Ugur did give us useful information before we arrived. Everything was ok until the day before we left we found that someone had entered our apartment because the door wasn't locked as the same way we did. At first we didn't pay attention to it maybe someone had entered to clean the house, etc. However, later we found that our luggages had been checked. We lost all the cash we had while the electronic equipments remained in the same places. We just cannot believe it. We told it to Ugur immediately. He offered to come to help us but he arrived 2 hours late and kept us waiting and waiting all day. So actually he hasn't done anything. In short, except this terrible experience our trip in Turkey has been wonderful.