Overall we really liked the place; it is close to the Blue Mosque with easy/quick access to various other interesting places. The staff is very friendly and responsive to feedback. They are very helpful as well in terms of how to get around in the city, using public transport, etc.
The only minor issue we had was heating, which at some point during the really cold days was way too high and they could not decrease it. We did find a work around for that, which was to open one of the windows.