When my husband and I we arrived we were warmly welcomed, shown to our room and given wifi details. The room was as described and shown in the photos, clean and perfect for what we needed. We ended up staying longer and we moved to another room which had its own terrace and kitchen. The view from the terrace was perfect! The location is great with little local convenience stores downstairs, and a 5 minute walk to Isikital Street. Very professional, always able to answer questions and reply to emails quickly. Would definitely recommended for people to stay here - we loved it!