Worst experience ever. Slow response, ignoring messages. Tugba doesn’t speak any other languages but Turkish. Communication very bad and slow. Almost miss check in because she failed to provide adress and no one including Airbnb support wasn’t able to contact her. She provide adress 20 min before the check in time. Offered my parents (55+ old) who travel with the luggages to wait in near park for exact direction instead providing exact adress so they can take taxi right to her building. Her place was dirty and not prepared for Airbnb. We cancel reservation hour after check in. She living in the apartment full time and didn’t clean place before proceeding to my family. Just meet my parents, walk them in, grab a cat and leave. Cigarette butts, broken shower, personal items, no clean sheets, dirty fridge with food and personal medication and clothes all over the place. She even asked for a direct payment, regretting Airbnb high fees. Stay away. Doesn’t worth it.