Ilhan was at the apartment when we arrived (we phoned from the airport van) and helped carry suitcases up the steps to his building. He responded quickly to our text messages. The apartment write-up is accurate. There are many very nice touches. Unlike some owners, Ilhan leaves items left by previous occupants so there was a great supply of condiments, soaps, shaving creams, etc. He also sent an excellent written description of local attractions, transport, restaurants, etc.