Unfortunately the pool top roof was under maintenance but Anshera was very responsive and helpful with all the issues and questions via messages and her helper Ms Lampang. For example when the hair dryer was broken it was replaced the next day.
Really like the place and the convenience of the Japanese supermarket and food, drinks, and massage shops down Soi 49. The BTS was a little too far to walk with kids but the Tuktuks, motorcycles, and taxis were plentiful and convenient to bridge the distance, and the BTS really helpful to link with the rest of the city and avoid jams. The apartment and area is quiet and comfortable.