I loved (and it helped a lot) that Yuna and her team are very responsive. I only had to request extra pillows (as there were 3 of us and 4 pillows and we are used to having at least 2 pillows each) but it was resolved at a reasonable fee. I think improvements can be made to the drainage in one of the bathrooms as it would smell and there was no shower head in the bath area so we all had to shower in the other bathroom. Other than that, the fitness amenities in the bldg were by far one of the best/complete compared to other places I have stayed in, and Yuna's place was very homey. 💖