Bee and her father are amazing people. My arrival was late so that means a late check in. That being said her father made sure I was taken care of upon check in. I missed out on food because of non stop flights and just exhaustion and he went out of his way to get me food, then show me where to eat all the safe places to go etc. they supply you with a phone which is so helpful and even had welcome fruit and bottles of water when I entered. Tons of information on public transport etc. response time for any request was mins. Hey really take care of their guest.