Checking in & out was easy with clear instructions given. Aim also checked with us on how we are doing on our second day. Thank you for being a proactive and responsive host. The place was big enough for all 5 adults and 1 baby. However, the flooring on 2nd and 3rd floor creaked very loudly no matter how soft we tried to step. This created a problem for us as my baby always got a shock from the sound and will wake up crying badly. We were also bitten by mosquitoes badly. Thankfully Aim has prepared insect repellent which we can use throughout the stay and that helped quite a bit.