There is a noise issue in the building and they know it. Receptionist confirms. But AirBnB’s host who rent out this property doesn’t seems to know about the issue or don’t find it serious. Asking direct question about the noise and mentioning I have sleeping problems prior the booking I was assured there is no any noise.
After I found out I can’t stay there I canceled the booking but they didn’t show me any flexibility about partial refunding I asked while it was clearly not hard for them and they are not loosing much of a profit.
What is even more worse in this situation is that in the end host got another booking on mostly the same dates. So now they are making double profit while I lost everything on monthly booking and following expenses.