HORRIFIC AND UNSAFE EXPERIENCE!
Never written a negative review (or received anything but praise as a guest so will be interesting to see how the host tries to spin this)and usually just skip it if things aren’t up to par because I understand things happen but what went down here was completely unacceptable snd it’s been a week and I’m still fighting Airbnb for a refund on a place I never felt safe and moved out after the first night of a 5 day stay.
Safe was not attached to anything and didn’t work. Main window facing busy main road was broken and easily accessible. I asked to have both fixed and was told “you don’t need the safe unless you have people over.” Given the lack of basic security it was VERY necessary and not really up to the host to decide what to offer or how I’m supposed to use the room I paid for.
I said as much and finally he agreed to fix the window. I’m working while traveling and told him I’d be busy until 8pm and he could come after to fix it or refund me, I was fine either way. At around noon I had to rush out to get a quick lunch between online meetings but given I couldn’t lock my room I went just outside to keep an eye on the place as I was trapped there until he fixed it. Sure enough I’m eating outside when I see people in my room (no notice so everything I own was out and available).
In hosts limited defense he did fix both but it required me to be difficult and I had significantly more important things to do then fight about basic safety issues. Finished my days meetings and left immediately. Completely unacceptable!
I have them on video IN MY ROOM without me there and Airbnb is still messing about a week later even though I switched to another host within their system. Catastrophic failure at every level and avoid at all costs. FYI, every single hotel on that block was about 20% cheaper daily and offered even more discounts for longer stays.