I was greeted by Penny who was responsible for my check-in. She is the most amazing person I met during my travels and I'll tell you why; I had difficulty communicating with the taxi driver so she allowed me to hand my phone to him so she could direct him to the apartment easier which went great! I was greeted by Penny and another person who helped me with my bags which was not needed but appreciated none the less! A second person showed up to help with translation which was very kind but communication was already great between us, they showed me the apartment which was amazing, really cosy and perfect for a solo traveller like me. They were so genuine heartwarming and kind people that just took a few minutes after getting to know them. They showed me everything from the views, the rooms, accessories etc, even showed me different locations close by that are worth checking out. The fridge was stocked with water, soda and more along with some sweets and snacks which where complimentary was great! After leaving me to my room, Penny, checked in on me daily if I was doing alright or needed anything, she gave me a whole bunch of information from the addresses to recommendations around Bangkok which where a plus! I had some problem with the shower head and Penny was kind enough to let me stay in another apartment for the remainder of my days in Bangkok which I was super grateful for but also was not expecting it to end up like that. Throughout my travels Penny has been nothing but kind, helpful and a very cheerful person which made me happy whenever I got to see her here and there! My most favourite part of my stay with the Airbnb was most definitively without a doubt the host and her above and beyond helpfulness! I will exclusively stay with Penny's Airbnb's listings whenever in Bangkok, you can never go wrong in her rooms, you will be taken care of like family there! I can not recommend this place enough you will absolutely love it here, trust me!