Lalana was absolutely amazing. We booked our stay for our last 2 nights in Bangkok and unexpectedly my husband and I came down with a terrible case of food poisoning. We missed our flight home and had to stay an extra night. Lalana responded quickly with another room she had available and was able to get us checked in a timely manner. Both rooms were beautiful and comfortable. Lalana was a life saver and would recommend to anyone looking for a safe clean beautiful room to stay in. A wonderful host.