Robert was great and always replied very quickly to any requests. We didn't meet him as he was away but he was always available for us by phone or email. The apartment is lovely. Spacious and the view over the garden of Jim Thompson's is wonderful and so unusual in Bangkok. It was fantastic to wake up to the birds singing in the morning. We even saw squirrels running over the rooftops. It is within easy reach of everything. The BTS is just minutes away and equal distance in the other direction is Tesco for groceries etc. So thank you Robert for a great 8 day stay in one of our favourite cities. Everything was hassle free and easy. The security and management of the apartment were also friendly and really helpful and booked our airport taxi for us.