The check in procedure is not so well, their staff will put a bag on the delivery table at the lobby and we will need to pick up the key card for the room. But their staff didn't put the bag on time, turns out we check in at around 2:30pm, which had delayed my other schedule. Other important thing is that since the selling point of this apartment is the swimming pool, I think it is petty common to have a spare towels so that we can separate the dirty and the clean one for bath. But what they send me is only the price list of requesting another towel. They only provide 1 set of towel for each person. What is worse is that the small towel is pretty dirty, and they simply just ignore our message and refuse to provide us the new one. The dinning table is broken, and there are some bed sheet inside the washing machine so that I couldn't use it either. overall bad experience chatting with this host, the facilities in the building is fine.