Mam is very easily reachable and the guides (to tell you about local foods and places) and instructions given are so comprehensive that my partner and I based our meals on the pdf given. The apartment is kept clean and tidy, with everything in place and definitely gave us a homely feeling the moment we stepped in. We requested one more night of stay and Mam was quick to respond. Highly recommended, would stay here again when we visit Bangkok in the future.