Luke is quick in his responses and very helpfull. He immediately arranged for the housekeeper to come to help with the wifi and safe. The appartment has a small balcony where you can dry your clothes after using the washing machine. You can watch Netflix on TV. At the moment you can’t use the drinking water due to covid. When you take a shower the water gets everywhere. I think shower curtains could help. The appartment is near Terminal 21 and a BTS station.