We had an amazing time staying at Mam and Louk's place in Bangkok and Mam and Louk are fantastic hosts. The apartment and location were both fabulous and we felt very welcomed. Mam was very attentive and communicative both in the time leading up and also during our visit. There is definitely a reason why they are called superhost. I made two big mistakes when leaving the flat : firstly, I accidentally set off the alarm and even though it was so early morning when I called Louk (5am), he was so understanding and walked me through it. Then in my rush, I also left one of my bags in the apartment and didn't realise until I got to the airport. Louk called immediately to tell me and then went above and beyond the call of duty and drove my bag all the way to the airport, which meant I was able to make my flight in time. I was so embarrassed and also very grateful and he was so incredibly kind and understanding. I am so grateful for this incredible gesture. Wonderful people and I would definitely stay again. Thank you!