Rose was very caring. She made sure we know the location well after the booking confirmed, she even sent her sister to pick us up at the MRT station on the day we arrived. She also allowed us to check in half an hour earlier, which was very kind of her too.
The place is stylish and high tech. The aircon is superb too. The location is just 2 minutes walk from MRT station, but have to change BTS line to get to main attraction.
I think the only area of improvement is to pick a responsible laundry shop, and to ensure the place is free from insects.
All in all it's a pleasant stay.