Unhappy experience throughout. First, check in instructions were unclear. Second, we reached at about 5pm but room was not even ready. The cleaners went up to the room at the same time as us. Third, master room has a very weird musky smell that we had to buy fragrance to mask it. Fourth, toilet and sink were unclean with remnants of hair and food (gross). Fifth, requested for late check out at 1pm and was granted beforehand. However, we were told to check out on the check out day 30mins before. Not looking forward to this stay and will not recommend or return. Only good thing, great walking distance to pratunam shopping area.