My wife and I had an amazing experience. We arrived at 4am Bangkok time and there was no issue checking in. They had snacks and ice cold water ready for us, which, after a 14 hour plane ride was much appreciated. Wanree and her family were very attentive. They responded to text messages right away and came by the house to check on us a few times. The place was cleaned each night upon our return with fresh towels and linens. In addition, new delicious snacks for us! Would highly recommend!