PROS: The location of this place is great, it’s close to the MRT and cheap to get around on grab. The views the apartment we stayed at (on floor 22) were gorgeous to say the least! Had a great view of Bangkok both in the day time and at night. The apartment itself was very spacious and accommodated 2 people perfectly. The set up was the same as the pictures but the items inside the house weren’t the same as the picture. The sofa was different as well as all the art and the view from one of the bedrooms in the posted picture did not look like the view we had (although I cannot complain because the views great).
CONS: It is an inconvenience only having 1 key because you need the key card to access the building and use the elevator. If multiple people are staying, going out separately can create some issues. There is also a face scanner that opens up a door to the elevators on the first floor, which you can’t use unless someone who lives in the building opens it up for you. We did find the service elevator which had no face scanner BUT it did have a guard checking key cards (not a big deal). I’m guessing that the pool is also something you have to access with a face scanner and that’s why it’s not useable for guests. I was a bit disappointed that for being a spacious apartment it didn’t have a stove/kitchen set up but I can also understand why they chose to do this. During my stay in particular I had an issue with the television. There is no Netflix or way to download it. The remote was not user friendly and neither was the tv. We had an issue with it on the second night and they scheduled the company to come and fix it right away. Unfortunately, I also had an issue with the AC in the main bedroom. I get cold really easily so I keep my AC at 26-25C (room temp in F around 75 I believe) and only at night when I’m in the room. But this AC was a waterfall and a river combined. It would leak from the second I turned it on and even after I turn it off. The towels I placed on the floor were soaked by morning. You could tell this has been an issue because the paint on the wall is chipping and the the floor showed some water damage. I told the host the same day I brought up the TV and the host did nothing about it besides give me extra towels. The host also lacked communication. The check in time was 2 pm and the apartment was dirty with bags everywhere when we arrived at 2:15. We didn’t check in until 4pm (went out for a quick bite to let the lady clean). And the host swore check in was at 3 (of course i screenshotted the confirmation). Day of check out I had the same issue. The host messaged me at 11am and asked if I had checked out yet. Again, I sent her the picture which states check out is at noon. If this is a mistake on the website it needs to be corrected right away. Even tho we checked in at 4pm the host couldn’t give us an extra hour in the apartment since our bus left around 2:45pm. Given the circumstances I would of thought an extra 30 mins to an hour shouldn’t have been an issue since we walked in to a dirty apartment and had to wait an additional 2 hours to check in. We checked out right at noon of course after cleaning the apartment and I also washing all their towels since they were dirty with AC water. There was a lack of communication in regards to check out too, no steps to follow. We simple left the door unlocked and left the keys on the counter and messaged the host exactly at noon. The host mentioned something about adding a noon check out to my charges (if I understood her right) which makes no sense when checkout time is noon.