We originally booked the unit (THE ROYAL MASTERPIECE LUXURY) for one night and in the morning of the check in day, we decided to add one more night.
But right after we pay, they told us that the unit that we booked is unavailable because of water pipe problem.
I told them that they should check the availability of the unit first before they allow someone to book and pay for it.
They told me that they will give us an alternative unit, We did not like it but since it’s late and it’s the day of our daughter’s birthday, we accepted it.
The replacement unit is fine but it’s not as nice as the one that we liked and booked.
The place of the condo (BELLE CONDO) is great because everything’s near by. There’s villa market, restos and 711 around. The pool is very nice too and the outdoor vibe is great.
Communication was great and Check in and out was smooth.
Good overall.
Just make sure to ask them if the unit is available before paying for less hassle.