This is the worst Airbnb I have ever stay. Very bad and disappointing experience.
1. The quilt doesn’t have a cover. That is a hygienic problem!!
2. The bathroom is very dirty. With some small insects and big cockroach walk around in shower area. We were shocked and scared. The staff did not help us to handle but only pass us insecticide to handle it. That is ridiculous. What service do they provide? In fact, insecticide do harm people’s health if they have allergies!
3. All hardwares in room are old and dirty.
4. The tap water in shower was weak. We can barely finish bath everyday!
5. The toilet bowl lid was too small and could not cover the toilet bowl very well. Again, this may spread virus easily!!
6. All kitchen utensils are dirty and old. We dare not to use them.
7. Mattresses in room were terribly bad. No longer got elasticity. The mattresses were composed of two thin mattresses (with different size) in order to make it a ‘thicker mattresses’. We were like sleeping on a wooden board.
8. The bedroom got lots of insect walking around. I was like staying at an outdoor camping site.
9. We missed our bags at living room and suspected someone took it. The owner didn’t offer help to sort this out by checking the cctv as he claimed that the camera was a mock camera. And also told me that this kind of incident didn’t happen at his property before. He didn’t want to be involved and even refused to assist us to report the case to police (as we could not speak Thai). He is inconsiderate and irresponsible.
10. Our bath floor is wet. The staff even not to dry up for us but only gave us a dirty floor cloth to dry up ourselves.
In short, the owner did not want to offer assistance. He always ask us to sort out everything with his staff. But the staff was not helpful. No service at all! We even want to quit after the first night of stay! For those who’ll stay there in future, good luck to you!