I arrived in Bangkok super late and needed a place to sleep for a few (3) hours before catching my flight to Chiang Mai. Evan was up and waiting for us, was very patient with helping the taxi driver locate the place (which seemed kind of difficult to find, but, it was night time), and carried my 50lb bag up 3 or 4 sets of stairs to my room. The room is exactly as pictured and he was very polite about greeting and leaving so we could get some rest. Would definitely recommend if you're looking for a place to crash.