Do Not stay here! Do NOT be fooled by the 5 star luxury stay description or the host's experience as a 5 star concierge that will provide 24 hour quality customer service. None of this is truth. I quickly regretted booking this place as soon as the host revealed that she did not intend to help with any of my concerns. For instance, Grab/Uber are illegal in Bangkok. However, when I asked the host for assistance in securing a reliable taxi for transportation from the airport to the apartment - I was told to figure it out on my own and they still suggested using Grab/Uber. Next, I asked for the apartment's address so that I could set up a taxi for myself in advance to make sure that I wasn't taken advantage of by airport taxis upon arrival. I was told that I wouldn't receive the address until 3 days before check-in. (So you won't help me get a taxi and next you won't provide the address so that I can set it up in advance on my own...) Three days before check-in the host sends an extensive list of rules about the apartment and complex instructions of how to find the key to get into the apartment, at an entirely different location. Even though they send several pictures and instructions of how to find the keys and put in the code to unlock the box to the keys etc. - the point is you're on a scavenger hunt just to get inside the apartment upon arrival to Bangkok. (It's not a good feeling.) When you finally get into the "5 star" apartment you will find that there is no iron, dishes, silverware or other basic amenities you would think to be in a 5 star luxury place. When I asked the host for an iron so that I wouldn't be wrinkled on my tours and in my pictures - I was told to go buy my own iron, for the week-long stay. (WOW.) But oh, let's not forget about the extensive list of rules (things you cannot do or will be charged more) for the apartment. Basically after reading this list, I did not want to move, blink, or breathe inside the apartment for fear of being charged penalty fees. (Of course this is an exaggeration, but hopefully you catch my drift.) In short, you have been warned in detail to choose another stay to ensure you enjoy your time in Bangkok.