Overall I would say I had a great experience at the Matchbox Hostel. Visiting from the US, Bangkok was the first place I have traveled to overseas. I wasn't very keen on the idea of sharing a room with a bunch of strangers, as I have never stayed in a hostel before. After 4 nights here, it really wasn't a problem at all.
The sleeping unit is very cool, quiet, clean, and relaxing. They are surprisingly spacious and the curtain helps a lot with privacy. This is perfect after a day of exploring the alluring chaos of Bangkok. The storage lockers at the base of the beds are large and secure. There is even a mini safe located on the shelf in the sleeping unit.
Every floor has it's own wifi and a few private bathrooms. One night the wifi signal dropped. As I passed by reception in the morning, the staff was quick to notify me that a technician was coming in to fix it.
The staff was very welcoming and helpful. They helped point out the nearby skytrain and subway stations. They had to shuffle a few beds around, so they upgraded both my friend and my bed from singles to our own double units! Each time I passed reception on my way through, I felt less like a random guest, and more warmly greeted and comfortable being there. They do a great job of making you feel at home.
The location is about a 3-10 minute walk from the train stations, which makes getting to places like the Grand Palace a lot quicker, cheaper, and easier. The is a 7/11 right next door, as well as a bunch of nearby pubs, restaurants, and food stands. ABC bicycle tour is only about a 10 minute walk away.
I really enjoyed my stay and would gladly stay again the next time I visit!