CHEAP CAN BE Expensive!!
I booked this listing with the intention to stay for a month and I added a deposit as per the property owners request which was to act as security. I booked on a Friday 4th Feb 2022 to check in the next day after leaving quarantine hotel. I requested early check in which the owner agreed.
*Location*
Like several people already mentioned, finding the place was really hard, the entrance is behind Top Mart not the front as shown in the picture and the owner did not give clear directions. She sent me google maps directions and told me when I get there I would know. I didn’t and I was lost for sometime. It was even harder due to my lack of knowledge in the Thai language.Thankfully my taxi driver was kind enough to ask around and ensure I was in the right place and also to communicate with security as no one could speak English there even the receptionist.
*The room*
Finding the room in the building wasn’t hard though but I could not believe my eyes when I opened the door. The house is a very old and mismanaged version of the pictures shown on Airbnb (I believe the pictures on Airbnb are from when it was new or renovated) the floor was dirty and sticky, the wardrobes handles were dirty and sticky with some yellow oily stuff, the walls were dirty with holes I think from old picture frames, one of the light in the living room wasn’t working, kitchen cooking pot or utensils were visibly dirty. The laundry machine discharges dirty water into the same sink that you are to use for your utensils and inside had a black mold stain that the owner said was from long term use and could not come out. Generally the room was stuffy and just not welcoming at all!!! I had requested the owner prior, to view the room before booking as she only allows long term stay and the price was very reasonable but she refused saying the room was exactly as shown in the pictures.( It wasn’t)
I sent her all the pictures of the uncleaned house and she offered me to wait for 5-6 hours for the maid to come clean the house at 7pm which I refused and requested to cancel.
I will say though Jeene was kind to offer me to move to another listing that she owned at an extra cost (she said the other place was abit more expensive but had offered to give me a discount) and she said it was a new building but trust was already broken and the other listing was far from my work place. She also helped me follow up with my refund (as she said) with Airbnb but only canceled after Airbnb intervened on 10th February and I got my full refund minus Airbnb service charge after about 7days after canceling. I was really glad that I got my refund back including the deposit.