We came quite late, about 9 p.m., and were met by the staff of the building, they just give us a key and show where is the apartment itself. They do not speak English so we couldn’t even ask about the apartment and the building and there were no instructions on what is available and where (like how to get to the swimming pool). So we had to find out it without any help. It was ok for the first day because we came late but we expected at least some communication the next day. Anyway, we have booked the apartment for 3 weeks.
The apartment doesn’t look as good as it does on photos on Airbnb. Some furniture was missing. For example an armchair in the living room and a TV in the bedroom.
When we checked in there wasn’t even soap and a shower gel. When we asked the host about it he said that they normally don’t provide it, which is very upsetting and frustrating as these are some basic things and they were present in the description.
There were blood spots on the sheets in the bedroom, they changed it the next day.
There were not any tea cups in the kitchen only 4 glasses and only 2 forks and 1 knife as for cutlery.
The water in the sink in the kitchen somehow rose several times a day and stank absolutely disgusting.
The host called maintenance workers 3 times but they couldn’t fix it. So we couldn’t use the kitchen last week of our stay.
There wasn’t any hot water in the smaller bedroom. And a sink and a shower in a large bedroom also were clogged.
The light in the kitchen was blinking sometimes when turning on.
There were only two body towels. No small towels for hands and face.
There was no iron in the apartment, but it was in the description on Airbnb.
The additional cleaning is possible for an extra payment. We had it once a week for 42 dollars.
The host didn’t provide us with the TM30 form, though he obliged to. We need it for some bank operations and were surprised that we can not have it.
As for positive aspects.
The apartment is really big, 125 square meters.
The condo itself is very nice. Great roof terrace and swimming pool. The district is also very pleasant, 5-10 min walk to Thong Lo street with cafes, shops, and everything. It takes us 30 mins walk to Thong Lor BTS station. There is a river public boat station nearby. Pets friendly.
Finally, we lost a big sum of money which we store in our luggage during our stay. We can’t blame anyone, but it is obvious to us that they disappeared while we stay in the apartment.