Thahrat was kind and reactive: whenever I needed for some assistance at the apartment he promptly came to the apartmentvto fix the issues, e.g. the drain of the sink and shower. The only issue is that only after 5 and half day of the ck-out he came up with the fact that key card was not returned, let me clarify: I returned it to the front desk office guy who was sleeping and the guard by the lift entrance had to wake him up to take the key.