I love the place! Very good host... although we did not meet, but everything was well planned and laid out. Very prompt and pleasant to enquiries over the phone. She had towels, new toiletries, fresh bedsheets, and wifi instructions tagged on the fridge (I'm a Forex trader... and the Internet was very fast...), and on the TV console she had several printouts, brochures and a Lonely Planet guide on getting around andthings to do around the area - not that I needed it, as I'm a regular in Bangkok, but I can imagine it will be a big help for those visiting Bangkok for the first time. It's on the same level as the dance studio, gym, and viewing deck, so it's a great convenience for those who want to get out for fresh air and exercise in the morning or evening. I'd like to bring my kids here next time too, as there's a kids room on 12th floor. Very convenient... and the hypermart (Tesco Lotus) is just at the doorstep.