Place was dirty when we arrived. Not cleaned nor made up after the previous guest. They changed the place to another which is better. But imagine our shock and horror when we arrived at the wee hours of the morning, tired, and find a dirty, unmade, trash all over, unflushed toilet (OMG!) used masks everywhere.
The assistant was also lazy, did not help us with our luggage, just gave us the key and the general directions on where to go. I think he knew that the place was not made up because he said “See, I told you to get my number…”
The place could have been nice. Better find a better assistant/concierge/chamberboy or whatever his position is. You’ll lose business with him.
Disappointing.