Very clean! Located in a nice and quiet neighbourhood which provided much needed respite from the rest of the city's traffic/noise. Free laundry service is provided for eight articles of clothing. Shampoo and body wash is provided as well. Communication with Pim was unbelievably fast e.g. i texted them past midnight on a query and they replied in a few minutes. Their 9 year old son (i think?) was very cute too lol. They lost my friend's top (it was sent for laundry service) but they were so incredibly apologetic about it and immediately offered to pay for the price of the top. Nice stay overall with smiley hosts :)