The hotel was very nice however we found ourselves a bit treated unfair because we booked through airbnb.
We booked two nights. The first we couldn't realise due to our cancelled flight from Vietnam to BKK. Because of that we just had half a day left in BKK. As our flight back home was very early in the next morning we couldn't even enjoy breakfast at all. When we arrived we were starving so asked whether it is possible to have a discount for lunch worth a breakfast.
We knew it was not the fault of the hotel so they didn't had to do any compensation or recompense at all!!
What made us sad was the answer : that we already booked the room very cheap through airbnb and that's why they weren't willing to be complaisant. Fair enough but not our fault either! The costumers don't see the normal room charge on airbnb.
I recon they shouldn't sell the room that "cheap" if they won't do the same service.
I find that kind of discriminating