I didn't meet Michelle in person when we were there, but her staff was nice. She was really helpful when we wanted to use the washing/dryer machine and the water vending machine in front of the apartment. My first impression when I entered the room was very nice apartment. I mean it looked same as the picture and I simply love the modern decoration there : stylish, clean and efficient in managing every space. The location was not in main attraction of Bangkok, but it was close to BTS, express boat and bus stops. Sirocco Skybar, Asiatique Charoenkrung, Yanawa Temple and Suanploo Thai Massage are closed by the apartment and the explanation about how to reach them was typed on a paper in every room. It was really useful. The amenities were also quite complete including two big towels, some small towels, hair dryer and bath stuffs. WIFI connection was super fast. Overall I enjoyed so much staying in Michelle's apartment. RECCOMENDED