Michelle has been responsive and efficient in her correspondence. The apt. Is exactly what it looks like on the pictures. Well located at the end of a quiet alley (not sure why some people reviewed that the alley was somewhat worriesome. Its completely safe and lighted). To add to this the apt. Building is clean well tended and again, very safe. Nice area in close to BTS and not overcrowed with tourist. Good cheap food all around and a big mall with everything.