The place is alittle far from the heart of Bangkok but that was perfect for me and my son. After being out all day it was nice to return home to the quiet and cool apartment. The entrance to the building is situated in a alley/side street so that did throw me off alittle upon arrival. But that same night we arrived me and my 6 year old walked to the 7 Eleven and market without any issues. It's like a 2 minute walk to get to the main street. We caught an Uber everywhere d/t not knowing where the train was, but at most it cost $2-$9. So it wasn't really an inconvenience unless you're set on using public transportation. The apartment looks just like it does in the pictures and AC works great! I didn't get a chance to meet Niramol during our stay, but she responded quickly to my messages and dropped off items (iron & drawer key) that I requested. Overall my stay was lovely! I would definitely recommend this place!