It's all good with this place. The first thing is the bathroom is very clean. The host is very friendly, easy to talk to, fast respond and very helpful to us as a first timer in Bangkok. Their food recommedations are as good as they said.
You could just walk around the place to find some local foods and there are many good restaurants nearby.
It would be a huge advantage for the business if the staff understand English better so that it would be easier to communicate with the guests.