In short: listing doesn’t match reality. Owner doesn’t give back deposit. No pool and gym access.
In details:
Nothing went here as expected. Upon check in I found out I can not access the gym and pool which in the complex and asked to cancel. They refused.
I entered the apartment to find is super dirty ( ants in the kitchen and on bed!) stains on the floor and couch.
I asked to change rooms ( they have several apartments in the building). They offered me another room, which was clench but was nothing like the pictures. Also: it showed in the listing as the kitchen is fully equipped but the kitchen was empty!!! All there was: 2 plastic plates, 2 plastic tiny bowls, 2 plastic spoons and 2 chopsticks! No knife, no fork and no stove or anything to cook all the food I bought.
After I raised a query with Airbnb I was able to cancel the booking after spending all day on this poor experience.
The owner refused to give me back the deposit.