Tor is an excellent communicator and made sure we had everything we need way before reaching Bangkok. Also, we needed an extra room for my brother last minute and even fully booked they accommodated us for the same cost. Despite Tor being away, with Por stationed locally at the location we were in good hands. Location was right at central pier and BTS sky train, close to everything and easy access to and from the airport using BTS and airport link. Also taxi ride late at night was fast and price was reasonable. The room was spacious and clean. They made sure we had sufficient amounts of drinking water. When we return to Bangkok we'll be sure to contact Tor again.