Hotel Trans exceeded our expectations. Apart from being so close to the Airport Link and the BTS, the service and staff were excellent. Professional, approachable, friendly and always ready to help, we had a very good first impression of hotel staff and service. The room was spotlessly clean. I love the fact that there was a router in the room and a hair dryer is always a plus point for me. We had an issue with the hot water which was addressed swiftly. We requested for an ironing board and that, too, came quickly. Comfortable beds and pillows, good A/C, good water pressure, really great lighting and interior design. The breakfast buffet had so many choices and are delicious. There's a vending machine at the front and security in getting to the hotel and rooms are great. A great experience and kudos to the reception staff, housekeeping, restaurant staff and Khun Oak for his cheerful welcome and assistance.