Penny was a very friendly and approachable host. She has made our stay in Bangkok very pleasant. Throughout our stay, she was very responsive and proactive in providing help when we needed. We had a slight issue with the water heater and shower head on the first day and she was quick to rectify the situation. She gave us directions to the place and picked us up in case we got lost. The place was very clean and well-maintained. No bugs and no visible dirt and stains. It was spacious and cooling. Only issue was the TV was only in the living room and too small to be watched from the bed, and water pressure from the shower head was a bit low. But these issues were really minor and it was an overall great stay. This was the best Airbnb we had and we would gladly stay here again! Highly recommended!