The 2 bedroom was as described, clean and the size was good. The area is bad, cab drivers refused us many times to go there and would shake their head when shown the address. It is not close to anything except a 7 eleven. The night time guard was very helpful to let us in on arrival at 3 am, other daytime guards hung up on us when we asked for a taxi or information about a pizza. Front desk said maybe they didnt understand....TAXI? ... We stayed a few nights and went to a hotel, so I had to pay for two stays. The taxi everywhere from here is worth the extra money to start with. I did not meet Ollie but one office staff member was helpful. I did not get the tropical fruit basket that was promised and I was charged for 4 packs of nuts, which we did not use.