The host failed to meet us at the property and failed to provide the key at the reception at the agreed time. As a result of her poor response, we had to find a hotel late at night and drag all our bags across town. We got a full refund from AirBnB (thanks!), but it was a lot of trouble and time wasted, along with the additional cost of the hotel. We were supposed to be enjoying our holiday, but instead got a big headache. I would avoid this place, for peace of mind.