When we got there and followed the instructions, the key was not working. We reached out and he sent someone in their “staff” to help us and it turned out they had given us the wrong key meaning he had other rentals in the same building. It took a while for him to believe us the key was not working then blamed us saying we took the wrong key from another box. We were unable to ask the front desk for help since Airbnb rental are illegal in the building. They also provided half a roll of toilet paper, and when we asked for more, he said we had to go buy some ourselves. The room itself was fine, but the bed sheets were stained and we found used fake nails, which made us wonder if the room was even cleaned. His responses were short and rude