Tony seemed very overwhelmed on the day I arrived. I called as instructed for him to give directions to the taxi driver and he didn't know I was arriving and where I was staying. He was worried I would arrive before the room was clean despite my coming after the time he said it would be ready. He said more than once, I have 10 people checking in today! He said he couldn't meet me, to just pick up the key in the mailbox and NOT to speak to the people at the desk. When I had trouble with the elevator I called him and it turns out he was in the building and he came to help me. In person he was quite nice and accommodating. The apt was very nice and as pictured. Only problem, but I consider it a major one, was the mattress. I waited until the end of my Thailand trip to review Tony's place to test the "all beds in Thailand are hard" theory. Besides Tony's, I stayed at a budget hotel in Chiang Mai and a high end resort. In Phuket. The budget hotel had a hard, but well padded and comfortable bed. The resort mattress was soft and comfortable. Tony's mattress was the worst mattress I have ever slept on! It was a like a box spring with a thin layer of mattress fabric over it-NO padding at all. I could feel every spring and the pieces of wire that held them together. When I told Tony I was going to have to check out the next day due to the poor quality of the mattress he went to Ikea and bought a thin mattress pad. The only way it worked was because I was traveling alone. I doubled the new pad and then placed the duvet on top of that and covered myself with the other half. At that it was barely acceptable. It took 2 Thai massages to get my back to where it no longer hurt. I can only imagine how difficult it would be if you wanted to do more than sleep! Tony has a beautiful place but the reason we rent an Airbnb while traveling is to have a nice place to sleep which means a comfortable mattress. I now know that all mattresses in Thailand are not hard fabric covered wire. Obviously there is an IKEA in Bangkok and they sell mattresses and thick mattress toppers. Tony's place would be nearly perfect with the right surface to sleep on.
He runs the place like a self-service hotel. If I'd wanted to stay in a hotel I would have. Wouldn't stay here again.