I would have given this place 1 star but Apple was an excellent host (I never met her) but she was fast to reply to any message and offer help.
The room itself was ok in size but very old and tired looking.
Air con worked very well but the unit in the lounge is leaking and there is a towel next to the TV to help absorb the water
The bedroom air con is similar. At times it was leaking on the bed
The kitchen floor has suffered substantial water damage and I am not really sure where it is coming from
The balcony is tiny and impossible to dry any clothes.
The device for hanging clothes is broken and clothes often fell to the ground and into stagnant water which had leaked from the air con units or an overflow pipe on the ground.
The gym is ok, very old and very basic
Pool is a good size but filth, absolutley filthy. On the final day there was what looked like duck pop at the bottom of the pool.
All around the pool were bird droppings and the lingers and tables also covered. I understand this can’t be cleaned every minute but there seemed to be no staff doing a daily clean. Very disappointing.
WiFi in common area was good but the WiFi in the room (pocket WiFi) did not work.
The TV In the room was turning on but nothing was showing, it seems the cable TV box next to the TV is so old it does not have an HDMI output and therefore doesn’t transmit to the TV
If you want a good night sleep then good luck, the curtains are paper thin and the room is very very bright. The noise from outside (even for floor 22) is weirdly loud. There must be a hospital close as all I can hear at night is sirens.
The location is great and communication fromApple fantastic. But that is the only positives I can find.