As what a previous reviewer said, it's better to book the hostel through its own website. When I arrived at the hostel, I was shocked when told they did not have my booking. And this is after the booking was confirmed through airbnb and after I emailed them directly and got confirmation that my booking has been registered. But they took a day to reply and after I had a follow-up query, they just stopped replying to me altogether. But thankfully, I managed to get a bed. Even though the hostel has nice cool industrial chic design, the service is a complete letdown. It marred the whole experience for me. After learning that I booked through airbnb, their attitude changed. They were smiling but I don't sense the sincerity. They claim that they have no account with airbnb. That they don't get any money from airbnb. Serious? Then why list there at all? That's not right. And even though I stayed at the second level, the noise generated in the lobby can travel all e way up into the dorm/ One night, the revelry lasted till like almost 4am. The facilities were good though: clean shower rooms, free WiFi, free snacks, simple and nice breakfast. Excellent location too, a stone's throw away from Ratchathewi station. But I won't go back there again, sorry.