I found Gravity to be somewhat unresponsive, when they did reply they were brusque and minimally helpful. The instructions about how to open the door where not clear, we ended up guessing but it could have been explained properly. The keys were not where they were meant to be and although Gravity sorted it out it all felt like we were being somehow difficult. The place was perfectly fine but there is almost nothing supplied, one knife and two spoons, nothing to open bottles or any cooking equipment or coffee maker. The laundry was still on the balcony drying. Only one swipe card supplied for two people which isn’t convenient as we don’t always do the same things at the same time. A second card was delivered and a deposit demanded, it was paid back etc but all a bit of a pain I could have done without. If Gravity counts as a super host I am unsure why, plenty of non super hosts have been way more pleasant to deal with and thoughtful with their property and it’s contents.