Awesome stay! Shin has been very responsive. Even helped guide me through how to log on to Netflix almost real - time, step by step. It almost feels like I have a friend to rely on. Shin has been very understanding as well. I mistook the checkout time as 12pm initially when it was actually 11am. I am super appreciative of that, especially because I'm travelling alone and things can get rather distressing if it doesn't work out. Thank you Shin (: