Weeraya was very responsive and helpful. The condo building is in the heart of soi 11 so restaurants, bars and nightclubs are an easy walk. The room was a bit smaller than I expected and the noise from soi 11 bars can at times make sleep challenging. The room was very clean with the exception of the floors. They were a bit gritty and I found a floor mop that I used for the first couple days to rid the room of the fine grit. A broom and dust pan would have been very helpful but none were found in the room. The bed does not have a mattress but rather some type of box with a mattress pad on top and slightly bowed in the middle. I you prefer a rock hard bed this is for you. for some reason the sofa was facing the bed instead of the tv but it was easy enough to rearrange the few pieces of furniture. Disappointed in the bed but otherwise pretty much as I expected.