Hello everyone, take your precautions! Do not write and discharge mails with the host through the RBNB platform. We have once a month in this apartment from March 27, 2019 to April 25, 2019. The apartment was in line with the description, but the cleanliness was only superficial, because looking at this was not the case and the ground of the terrace was was very dirty while we paid a surplus for cleaning. We have been forced to clean it. We have warned our host before our departure from our country from our dates and arrival and departure times from our flights from Thailand, our host had all the information and copies of our passports a month before our arrival. We were very surprised to be forced to give our arrival in the 3000 Baths apartment in cash to be able to have a badge access to the apartment and also powerless with the same badge to move with the lift of the building to go to the pool and our rental stage. Our host expressly had us before our arrival informed several times because of us not forget to take with us the 3000 baths in the cash that we had to give him back to our arrival and that she would pay us back on the day of our departure against the restitution of the badge and that most we did not have to fear of a non-refund of this amount. Our host take all the guarantees for her but we had to trust him, it's always like what things are happening, always in the same way. He had agreed that we had to recover the badges in the mailbox and not meet him upon arrival, but the meeting was to especially take the cash and see who we were thinking of, which seems normal. In fact the owner changed things after we rented the apartment on RBNB, that to recover the cash corresponding to a single access badge as we were two in the apartment. We were forced to give 3000 baths a few days after to have a second access badge because we were obliged to move two constantly in the building to go to the pool or outdoors outside because it takes the badge to take the elevator too, which was really not practical, you will agree !! So we gave up a sum of 6000 baths in cash to our host to have two access badges of a rental already paid more than 1500 euros! Our host has also quickly wanted to exchange outside the RBNB platform, which we did, but I do not do so do not do it because in case of problems you will not be able to demand from RBNB a claim! The problem occurred on the day of our departure as we precautioned warning once again the day before our departure at 1:00 pm, everything was ok with our host to come to the apartment between 12:45 and 13:00 on the day of our departure to control and give us our 6000 baths in gage for both Badges of Acce. We placed now before the day before our taxi has 13:15 to go to the airport. And we are the most bad evil to recover our 6000 baths because at 1:00 pm still nobody and our host did not come to the apartment. We had his phone, fortunately! We called him and she told us that she had a problem with a sick person in his family and we could put the badges in the reception of the building and also that we could give him the number of our bank account so that she can make a transfer of 6000 Baths on our account afterwards !! We were not agreeing and we told him that if she or another person did not immediately be postponed the access badges! Normal! Finally we expected more than 50 minutes than a person (her sister) will come to make money and recover the badges. Of course the taxi was still awaiting us during this very long wait time and we were obliged to remind our host several times to know where his sister was his scaling. So we absolutely not appreciated this lightness from our host, especially since she had been known for the time and day of our departure. An unacceptable pressure on the day of departure with the fear of missing the aircraft !!!! Finally, in the equipment there was neither iron nor an ironing board that is embarrassing for a stay of almost 1 month !! While this utensil is on their site. We recommend that you do not exchange outside the RBNB platform !!!!!! Small anecdote In addition The taxi planned initially to carry us, he did not come on our day because it is his mother who died on the time of the RDV! So we took another taxi that was waiting for 50 minutes to the sister of our host. Decidedly we did not have a chance! A man notifies is two, you are warned! We would have preferred a better organization rather than female apologies to ninterly. Very friendly. Bonjour à tous, prenez vos précautions ! N’écrivez et n’échangez des mails avec l’hôte que par l'intermédiaire de la plateforme RBNB. Nous avons passés environ un mois dans cette appartement du 27 Mars 2019 au 25 Avril 2019. L’appartement était conforme à la description, mais la propreté n’était que superficielle, car en regardant bien ce n’était pas le cas et le sol de la terrasse était carrément très sale alors que nous avons payé un surplus pour le nettoyage. Nous avons donc été obligé de tout nettoyer. Nous avons prévenus notre hôte avant notre départ depuis notre pays de nos dates et heures d’arrivée et de départ de nos vols de la Thaïlande, notre hôte avait donc tout les renseignements et copies de nos passeports un mois avant notre arrivée. Nous avons été très surpris d'être...