We had minor issue when checking in .. however what I like the most was that communication was good. Responses given within reasonable time so it was really helpful.
I love the size of the place and its security. Location was great as it's near the pier, park, BTS (a boat trip away) and massage place (THB200 compared THB300 in town). There's a mall opposite it - Sena Fest. Very easy to get taxi at the main road adjacent to the building.
The apartment bathroom size was good too.... and appreciate for many hangers given. TV channels were mainly in Thai but one or two news channels in English (if I recall correctly).