Great place to stay If you had to ask them any thing they get right back to you no wait time . The hot water dosn't last long It got one of the on demand hot water system So you get hot water for a bit and then it stops and then starts back up again and gets realy hot. Then turns cold then gets hot. Its common and happens in a lot of places that have that type of heating. So no big deal . The AC in bed room work great but the den you had to play around with it and waits till it beeps Then you know the setting is right . I had to text them to ask how to work it . Their realy very nice people The location is GREAT right on the BTS stop and near eveything. The place had every thing you needed to feel at home . The TV even had Youtube you had to wait a few befor it starts up and sometimes the youtube stop saying it out of menory but if you pause it for a little bit it dosn't do it. Over all I would love staying their again . I give them a 4 star .