Tib was great! Although I never met her, she replied back very fast and made sure we had everything we need. Her sister came to meet me and everyone else who worked in the apartment was so helpful and nice. There was a 7/11 very close which was open all hours and convenient. The metro station was about a 9 minute walk away. The apartment was pretty far from the main part of Bangkok city , and some times it was hard to get back by only using metro. however, taxis and tuk tuks were inexpensive so it worked out. Overall a great stay.