I stayed in 2 different rooms, the first (pictured) was a little more old fashioned but spacious, the bed super comfortable and with a mini balcony. The kitchenette was basic but enough for me who works from home and the fridge was very good even tho it was a mini one.
When I checked in the room had some dustiness/hairs in some areas but nothing too crazy, surprising considering the cleaners come every day and would clean directed areas. The room as a whole was kept clean and bed changed / made when the cleaners came.
The communication from online is swift and there is a 24/7 reception at the other building on the end of the street and most times I went there was proficient English speakers working.
The other room was a lot smaller with no balcony but more modern in general including a keycard lock, the aircon was quite noisy, the safe did not lock and the doors for the shower were off the rollers so couldn’t close, I let reception know of all issues and they will be fixing everything.
Both rooms had reasonable WiFi, none password protected on the router but on a website so less secure for work purposes but definitely adequate and not slow.
The cleaners come every day at lunch time so I had to work most days at this time so could not receive them but they came with new bottled water and left it outside for me and came in when I left the sign outside to ask them to clean.
All in all I’d prefer to stay again in the older room due to spaciousness, I live in Asia and do not have any qualms with anything as I feel this was as a whole a good medium priced accommodation.
The location is 5 minutes walk to BTS Phong Phom and 3 minutes walk to a supermarket with local and imported goods, so it makes it a perfect place for anyone wanting to work remotely / have a good stock of food inside. Also there is a 7/11 next to the reception building and so it is 2 minutes walk from their other building.