When I booked the room, I did not know that this is a hotel. However, everything went smooth. Security is great, staff is very helpful. The room is clear, do not expect a 5 star hotel experience but it is perfect to spend a few nights in Bangkok. One thing to mention is the card system, you have to have your card at the room to receive electricity, which I like to spare energy and save the planet, but could be a bit disturbing when you would like to recharge your laptop while you are going out. Overall, a great value for the price in a nice neighberhood, I nejoyed my time there. I also recommend the Secret Bar for great live music.