I do not like to leave bad reviews but everything about this stay was a hassle. It started with check in. I messaged the host at 10:30 that I wanted to check in at 2 and he agreed, albeit with an "ok, fine." The place is an hour away from the airport and I was already in the car on the way at 1:20 when he told me that he was not coming and that his wife was going to meet me at 2:30 he messaged me at 3 that she was still 20 minuets away. I ended up waiting an hour and a half out in the unconditioned lobby with the rude staff, where I noticed the large holes in the ceiling and started to wonder what kind of place I was staying in.
His wife told me nothing about the place so I thought everything was self explanatory. As soon as I tried to get settled I realized there was no wifi, even though It was listed as an amenity. The host tried to get me to pay for it, then agreed to instal it the next day so I took a cold shower pushed of the way too heavy for Bankok blanket off the bed and went to sleep.
To his credit he installed the wifi first thing the next day but couldn't tell me what kind of plan it was or if there was a data limit. After he left, I started to get ready and when I went into the bathroom there was no wastebasket, which is weird because you cant flush toilet paper in Thailand. I grabbed the one from the kitchen and did my business and the toilet wouldn't flush properly, it took 3 flushes to get only most of the stuff down. This is when I noticed the standing water behind the toilet and under the sink. I went to take a hot shower and the heat wouldn't work. After I was clean from my cold shower noticed the blanket smelled strongly of a body odor that was definitely not mine. so I asked the host to come back and deal with things.
When he came he told me that there is a breaker switch for the shower heat which was easy enough, but why not say that to a new guest. He implied that I clogged the toilet by flushing paper, even though I was clearly using the bin. He said he would have a plumber come the next day. For the blanket he insisted that he washed it which was irrelevant. When I asked him to smell it he suggested flipping the blanket over, the wife tried to tell me it was the smell of the soap. At that point I just wanted them to leave. I ended up putting the blanket in the closet.
When the plumber came the next day it was without notice and he aggressively plunged the toilet so hard the dirty water covered the whole floor and mixed with the already standing water both of which he left there, the toilet was unclogged though. I got another message from the host to not flush paper as if it was my fault. I used the spray hose to clean the floor and after that evaporated there was still water on the floor from whatever leak there was before. I got used to siting on the toilet sideways, finally after over a week the the water went away.
The next day I was woken up with constant loud banging at my door. I asked for a minute to get dressed and the banging persisted the entire time I was getting ready. When I answered the door it was the plumber saying there was a leak. When he showed me a picture it was a very small bit of water that was on the ground in the parking garage directly below the room. In my opinion he could have waited until I was awake to deal with it, he took a very uncomfortable hour to finish.
There were so many other little things that added up to an unpleasant stay. It felt like staying in a condo that was just for display. For instance the was a microwave in the kitchen but it was not plugged in. It had a 3 pronged chord and there was no 3 prong outlet in the kitchen to plug it in. The "freezer" cant keep things frozen. There are dvd's but no player. An ironing board but no Iron. The tv is covered in protective plastic but with the sticker that shows the features still on the screen under it. Also the water and the kitchen always smelled slightly of sewage. Even the picture of the building on the posting is misleading.
This ended up being way longer than I thought. I don't pretend that it ruined my life or anything it was just annoying. The point is that if I had known the truth about the place, I would have stayed somewhere else. As I am writing this review sitting here in my new AirBnb, that is as advertised and clean, with an awesome host it is clear that there are better options.