We had a mixed experience in Max’s place.
THE BAD:
- Checking in was not pleasant in our case. We arrived about 30mins after the alotted check in time to find the cleaner was still cleaning the room and the previous guests’ luggage was still in the living room. We were told to walk around for an hour and our room would be ready then. This was less than ideal after a long day of travelling when all we wanted to do was shower and relax.
- Another big issue was Max’s communication. We had a late flight but had to check out at 12PM (which is understandable). However we asked Max if there was a place we could store our luggage. He assured us there was and we thought no more about it. I then contacted Max to follow up on the luggage storage and he completely ignored my message. The reception would not hold our luggage and we had to go to the airport 9 HOURS before we boarded our flight. I feel Max left us high and dry in this regard and I’m not sure why.
- We were awoken at about 9.30am with loud drilling and banging from construction work. We had to shout to hear one another. I feel this is very much out of Max’s control however it didnt improve our experience.
The Good:
Firstly the room was spotless and very comfortable. I read some complaints about the size but it is more than adequate, especially in a large city like Bangkok. The bed was comfy and the air-con works great. You also have everything you need like a fridge and other important kitchen appliances and silverware. The no-key system was great and the room felt very secure. Max also has detailed descriptions of local eateries and bars which are only a short walk away.