Apiradee contacted me as soon as my reservation was confirmed to explain the check in process in detail. She was very detailed and pro-active. The location is really very good. There are many bars and restaurants very close to the appartment, from street food to fine dining, all within walking distance. 2 major shopping malls are 1 stop away by BTS. This was my first time to use Airbnb but if this is the standard I will surely use it more often.