From the time of our confirmed booking, Dennis sent us information and pictures to help us. If this is your first time in Thailand, he is an angel--truly invaluable! He and his wife, Mas, welcomed us like family. They helped us tremendously. He helped us set up our phones and answered all our questions about how things work in Thailand. The next day, he and Mas took us downtown and shopping. He helped us install Bolt on our phones and walked us through calling a driver. He accompanied us back to the airport and recommended a reasonably priced (and delicious) lunch. The condo is better than pictured and there are many extras, like constant hot water for coffee. The bed is very comfortable and the shower is great. We loved how Dennis shared stories of his life in Thailand. Mas is fantastic and speaks six languages. She was invaluable as a translator for us in the shopping. Dennis and Mas are REAL JEWELS of Bangkok. We have already booked to stay with them upon our return in four weeks.