The place is quite clean (would say 4/5, if not because of some disturbing ants -- but maybe that is only in my room), expect to find ready to use clean mugs, cups, plates, and bowls if you like to cave in and eat in your own room instead of venturing out (especially if it's raining!). Clean and fragrant towel is even prepared and ready to use, that was so helpful to me since I hate using my own towel if not needed.
Patty & Sony recommend good places to eat. Believe me, try at least one of their recommendations, would not regret it for sure!
The place are quite easy to find, very near bts station (like 3 mins walk to the entrance of ratchathewi bts), there are some cafes, eateries, decent pharmacy, and 7-Eleven all nearby can be reached by walking distance.
Patty & Sony communicate with very good english, so don't be afraid to ask them questions!