You have to walk in a narrow alley to reach the place because a car cannot drive through the alley. Ensure you have data access so you can use the map to find the place. Very nice host, they welcomed me as I entered the gate and they carried my big fat luggage to the second floor for me. I did not have a chance to talk to them because I leave early and come back late. Plenty of taxi around, getting uber is easy too, and you can walk 2-5 mins to reach the nearest bus stop. Khao San Road is about 10 mins away on foot and there are lots of other landmarks to see around the area. On my last day, I forgot my two phones on table and they immediately messaged me about it. Thank you again for the kind hospitality!