We arrived at iSanook excepting an apartment, but it was basically a hotel! The front desk, free breakfast, and turndown service were definitely an added bonus. I also loved being on a remote side street to gain a more "real" experience, but taxi drivers had a really hard time finding the location. However, the staff were all extremely helpful and spoke great English, and our family suite was huge and very clean! The AC was amazing, but the wifi was a little spotty. We also really appreciated being able to check in early and keep our bags in the locked closet after check out.