Dr. Supot was an amazing host. Extremely accommodating. We were lucky enough to to check in early at 8am after our flight arrived in Bangkok. There was a washer & dryer available to us. The dryer started to only blow cold air, so I let Dr. Supot know. Within the hour, an engineer came to check on it and had us a new dryer installed. Area is super spacious and nice and there is a doorman so we felt super safe. Highly recommend