Sathit was absolutely amazing in helping with anything we needed and helped at every opportunity if the reception didn't understand us due to the language barrier. He did this with instant communication via mobile phone messaging and even helped with suggesting where to eat.
It is a little bit out of the way to central Bangkok like Paragon mall, terminal 21 or other attractions but as long as you get a metred taxi (grab cab is incessant, there are tons driving past all the time) then it will cost you anywhere from 50-200 baht to explore pretty far :)
The room itself was as described and it was comfortable. The only thing is the pillows are a little hard but we soon got used to them and this is a hotel, not a private room, which wasn't clear in the listing but we had a very nice stay :)