Thittaya and Pom's place is exactly as pictured. I did not get to meet either of them in person but self check-in was very easy. They both communicated well and very quickly. The apt/condo is a 5 min walk from the metro station or you can use Grab for a taxi. One thing I loved is on the first level there is a small convenience store, several small restaurants, and even a massage studio within the complex. My stay was almost 4 weeks so this was convenient on those days I didn't feel like going out. Plenty of restaurants and stores on the main street as well. Space is perfect for solo traveler's or couples, would highly recommend.