Everything worked out very well. On our arrival the receptionist gave us the key and keycard for the flat upon arrival and led us to it. We appreciated the flat very much since we could bring food and relax in the living room. We did not meet Kiattisak, but he replied to our questions quickly. We liked the neighbourhood since the place is quiet and it is not touristy. There is streetfood in 2 streets almost at the foot of the Bang Chak BTS station walking towards On Nut Station. Overall we were very happy with the accommodation and would recommend it.