The pre-planning, check-in and check-out process was smooth. I was in direct contact with both James and Potae and they were available, helpful and accommodating. They made sure our stay was stress free during my 30th Birthday. James & Potae remained flexible with all of my needs and concerns. The Apartment was close to the metro and convenient. I will be recommending this location to family and friends as many people are inquiring about the Apartment.