There were really quick responses from them - only remembered to message them 5 minutes prior to arrival of the house, but they were almost immediate in their replies (even when its not near our expected check in time). The streets directly outside the house were a little narrow (space for one way car traffic only), which we had a little difficulty making a U-turn/parking for our 12-seater van (but its still manageable). The people on the neighbouring streets somehow knew we were going to this house, and directed us the directions, which made me feel welcomed and assured that this place is very popular with visitors. 7-11 store is very nearby, which is very convenient for supper/breakfast! Facilities wise, its quite troublesome to wait for the 1 and only toilet for a big house of 7 people of us. Overall, I wouldnt mind coming here again if im here with a big group of friends!