Nice building and location, however, the check-in process was abysmal. I arrived an hour after the scheduled check-in time to not find the room key in the mailbox. I needed to use restroom and hot day but had to wait for host to contact building staff.
After reviving a key from the staff, I went to the room to find two housekeepers still very much in the middle of cleaning the room. The room was littered with trash, not the host’s fault for the uncleanliness of the previous guest but gross to see regardless. So I dropped off my bags and went and ran errands for 5 hours to allow them time to clean, remember it was an hour after the allowed check-in time.
When I returned I found trash still on counter and in the refrigerator! I thought the previous guest was back. Just turns out the housekeepers didn’t pick it up because they thought it was mine? Confusing. I appreciate Sasi apologizing, however, expected more from my stay. Would likely give 4 stars if things were executed better on the check-in and cleaning.