Check-in was a breeze and straightforward as the staff were based in the cafe at the ground floor. It was convenient getting around as the apartment was minutes walk away from the BTS station and Terminal 21 (mall). Apartment was lovely and cosy - just the right amount of space for five of us. Most importantly the host and staff were all very warm, friendly and helpful - assisted us in booking massage and helped with our luggage down four stories. Couldn't have asked for a better experience!