Overall for this trip, my family have encountered issues with the houserules that are in place in the condo. First of all, we were being told that we were not allowed to sit at the lounge because it is reserved for house owners, which is strange for us. Moreover, the personnel also told us to leave the lobby when we are making phone calls which is personally unacceptable for me and my family as it was an urgent issue to be settled and i would like to do my discussions in a more comfortable space. Due to these rules in place, we felt like we were being treated like second class; which is not what i expect to receive.
The room is fantastic and the personnel were very friendly. Howecer due to these house rules in place, i cannot give a 5 star as i dont feel valued as a legitimate Airbnb guest