Overall the apartment was new, comfortable quiet (except for the Chinese man chopping up chicken in the elevator area every lunchtime). It is about a 15min walk from the BTS or Metro. 3 star place.
Uninterested staff. As another guest said, it seems this place is all about making money for the owner and not really about keeping the guest ‘happy’. The man and lady who came to the apartment to check me in and fix the washer were desperate to get out of the room and had zero percent interest in dealing with any issues I had. Most of the below is not serious but just annoying. You may feel it’s fine and after a time I got used to the inconveniences.
The apartment is advertised for “2-3” people but honestly it’s really for 1 or 2. The kitchen is hard to use as it is small and is really only for heating stuff up. It lacks implements. there are only 2 forks 2 spoons and 2 teaspoons but no eating knives or chopsticks. No can opener, bottle opener, or corkscrew. No toaster, no rice cooker and only 2 big bowls 2 small bowls and two tiny rice bowls and a serving bowl and no plates at all. So there is not enough to cook with and eat as well and nothing for the third person.
The air conditioner is blowing at high speed all the time so it is noisy. It is impossible to set at a stable comfortable temperature or speed. It’s on and cold or off and hot. The remote control seems to have zero effect on settings.
The washing machine is good but there are no hangers or pegs so your laundry WILL FLY OFF THE BALCONY in strong winds. Mine did twice and I lost a shirt. I mentioned these issues to the staff and that an iron would also be good and there are not enough hangers and no pegs but I was told to buy my own. The reason was ‘There are 5 hangers in the apartment and it is enough’ (for three guests for a month????) and my requests were met with ‘these are not in the apartment description so no you can’t have them.’ It didn’t make me ‘happy’.
The bedsheets stank so badly of cheap detergent that they almost made me vomit. I had to take them off the bed and put them outside on the balcony. They are made of some cheap material that makes you sweat. They brought replacement non smelly sheets but they were the same poor quality material so I asked if they had others and they said no. so I had to sleep the whole time without bedsheets.
The TV is all Thai, no foreign channels for news, sports or drama on their True system so you are stuck with Netflix and YouTube If you don’t understand Thai.
I politely mailed them about all of this suggesting that a few small changes would improve future guests stay but they were less than happy I made the suggestions and became incommunicative curt and unhelpful. They only had to spend 1-2000 bhat to make it a five star place but they didn’t.
I also felt very uncomfortable being asked to wait outside the lobby in 34c heat on checkin so the building’s desk staff don’t see me check in because clearly they are breaking some building rules about how long apartments can be rented and face a fine if found out. I felt like I was part of the deceit. Not a nice feeling.
After I mentioned these things I got no further correspondence checking if things were ok or offers to change bedsheets or clean the room. I could have died in the apartment and they wouldn’t have known.
My advice is bring some of your own plates spoons bowls knives and other kitchen stuff if you want to cook. Bring an iron, hangers and some pegs. And get your own True tv subscription if you want to use the TV. And do not expect them to meet any requests you have.