The first day we arrived, Chalermvut told me that he was also traveling around Asia so he would be in and out of wifi. He also told me in advance that his mother Pimm would be checking us in and hosting us for our stay. When we first arrived to the airport we gave our taxi driver the address that Chalermvut gave us through message on Airbnb, but because of communication difficulty the taxi driver had trouble finding out where we were going.
Chalermvut also gave us Pimm's phone number, but since we are tourists and did not have a phone the taxi driver called Pimm multiple times to ask for directions but she did not answer. After a little while the taxi driver ended up figuring it out for himself. Chalermvut told us that Pimm would be at the house waiting for our arrival, but when we arrived she was nowhere to be found. We asked the taxi driver to try calling her for us again but once again she did not answer. We knocked on the front door multiple times, but still got no answer. We even proceeded to go and ask the neighbors/strangers to use their phone to contact Pimm and finally she answered the phone; turns out she was inside the Airbnb the whole time. She finally opened the door for us after being outside for quite some time.
During our stay we tried to get in contact with the hosts for supplies we needed like toilet paper but because Chalermvut was traveling when I messaged him on Airbnb one of his friends replied to me telling me that he was unavailable until the night after our stay ended. I told his friend that I was trying to get in contact with Pimm but his friend was no help, and just said "I will tell Chalermvut when he is back tomorrow evening" which was frustrating but we made do. I understand none of this was in Chalermvuts hands and I'm sure if he was around he would have done a fantastic job as a host. However, that was not the case for our stay.
Overall, the house was nice and we liked the area because it was a safe neighborhood. It is a bit far from the city, but it is still manageable.