They are horrible! Don’t book if you are a foreigner. I called them after landing in Thailand from Canada after a 32 hr flight and they denied my reservation. Very poor English, regardless to say. So I thought since I paid and I have the receipt, it’s better to go there and help them understand. I took the metro from the airport, and on my way, I received a cancellation from them. Worst experience ever! They should not even be on Airbnb.