Ratn's place is spacious and modern. The view is beautiful and the location could hardly be better. The building's facilities are quite nice.
Unfortunately, Ratn herself was very difficult to deal with. She messages incessantly, often with requests to accommodate her improvements to the apartment (installing towel hangers and fitting a microwave—things that are irrelevant to guests and that guests really shouldn't have to worry about).
Some of the apartment's furnishings are cheaply made and this causes problems. For example, the bedroom curtain which fell down during my stay (letting sunlight flood in early in the morning), the dining room chairs which had fabric that disintegrated after sitting on them for a few hours, and an air conditioner that stopped working after a few hours of being on.
Perhaps most disappointing was how Ratn dealt with these issues. She at first responded hysterically to the news of these issues (an awkward experience for me), and then took responsibility for them (with the exception of the chairs) only to then accuse me of being dishonest and trying to charge me exorbitant fees for all of the issues. It was a mildly unpleasant stay because of interactions with her that ended very unpleasantly because of the way I was treated as I checked out.
I've never had an issue with Airbnb in the past and I trust that experiences like this are exceptions. But in all honesty, I simply cannot recommend anyone stay at Ratn's apartment until she improves the way she treats and communicates with guests and rectifies the issues with the apartment. Again, this is a shame because the apartment itself is quite nice, albeit expensive.