Arrived a little early to check in so had to wait about 30 minutes until 3pm for the place to be ready. Check in is actual opposite the apartment building. We were then taken to a ground floor apartment across the road with a large wall outside the windows with no view and little natural light. After complaining we were told that a mistake was made and we had to pack up all our belongings and move to the correct apartment on the 4th floor which was as described. Reasonably clean place, little dusty. Power outlets were not working in the main bedroom and there was no plug in the bathtub which meant we could not give our 3 year old son a bath! I messaged the host about this and was told ‘it should be there’ which it wasn’t, no further resolution was offered. The listing says there is an iron but when we could not find it messaged the host again and was told it was 1000 baht deposit and we had to collect it from reception across the road, we didn’t bother. I would not recommend for families, ok for couple or solo traveller. Staff not helpful or friendly whatsoever. Also multiple signs saying that lettings were not allowed and guests can be prosecuted by the police which was a little disconcerting!