Highs and lows of this Airbnb- the location is a good one, surrounded by lots of cafes and restaurants. The room was clean and they assisted us with transportation from the airport, which we really appreciated. The issue was that we were not able to access the pool and gym, as described in the listing. We were really excited about staying somewhere with a gym, but the key card we were given did not give us access to the gym. We immediately messaged the hosts about this issue and someone said they would “ask the office about it”. We stayed two more days and never got an update, an apology, nothing. We also couldn’t swipe into the pool but there was a back entrance that we could get into. Understandably, that felt very weird and like we were sneaking into the pool. Overall, this made us uncomfortable and it made me feel like the listing and it’s purported amenities were inaccurate.