Pawarit was quick to respond and had great suggestions. Check-in was a breeze. Although the room we booked was not the same as the room we checked in to, it was very similar, with a great view. The room was clean and the bed was relatively comfortable, especially if you like a firm bed. There is a fair amount of noise from the street late into the night and starting early morning. Ear plugs helped a lot with this. The shower was hot and bar soap and shampoo were provided. We did find it difficult to find the receptionists with questions and when we ran out of toilet paper our last night. Overall, great value. We would stay here again.