My flight arrived very late at night but Wipada made sure someone was there to greet me and provide me with a key to the apartment. I was also SO happy to find a bottle of water already in the refrigerator! And the AC worked great. Apt looks just like the pictures posted. The building is nice and quiet. Note there is not really a kitchen but I was able to make do with the microwave, refrigerator, and plenty of street food nearby. Apt is very close to the BTS (subway) so easy to get into more central parts of BKK.