When booking this property i advise all customers to clarify which building you are going to be staying in as I was put in a building down the street which I had no recollection of. Checking into one building and staying in another building without any prior notice can cause confusion and upset both for the customer and the owner. Also for those who have disabilities or medical conditions such as COPD this property is not considerate as there is a lift but I was told that it is switch off therefore, walk up to the 2nd, 3rd floor.
Not a pleasant start to my stay and has no alternative but to stay as there were no other hotels available due to the new year. I checked out a day earlier due to the uncomfortable situation and unprofessional comments made by the owner Mr. K.