We haven't met Suchalee but she was very efficient in her communication. The apartment is modern and very nice, located on the 25th floor. Internet is working well and is fast. The kitchen is poorly equipped, don't expect to cook anything and there is no microwave nor kettle. The swimming-pool is very nice and the gym is good. The location is on the side of a very busy road but it's not too noisy in the flat. There are some restaurants in the area but for a better choice you should get the subway (5/10 min walking) for at least 1 stop. We enjoyed our stay, thank you!