From when first booked condo communication was great. Check in was good with no hiccups. The only issue was the air conditioning in the bedroom area and bathroom. When message sent to owner he only said that it should improve over a few hours and complaints had never been received before. As a result, we stayed one night and moved back to a hotel. Bad experience...Decided not to rent condos again in Bangkok... Also, as alot of windows in Bathroom, it is very hot, i mean extremely hot. Toilet didn't work when arrived. Not saying this place is bad, its a great size, but wasnt for us. Wasted $500 Aussie dollars as a result