This review is lengthy, but for those seriously considering this apartment, this is a must read. I’ll begin with the positive things I can say about my stay at Sean’s place. #1 The place is beautifully furnished. I expected it to be cozy and tastefully decorated given that Sean is an Interior Designer. The apartment looks exactly like it does in the pictures posted on the AirBNB website, only some things are a little older and dustier. #2 The location can’t be beat. It is off of one of Bangkok’s main roads. The malls are near, so pretty easy to go in and out throughout the day. Especially during off peak hours. Because peak hours mean traffic, and you can get stuck on the road for an hour even if your destination is only 6km away. #3 Check out process was easy. We just left the keys inside the mailbox and left. However, our stay was riddled with many bad experiences. For me and my family, service is one of the foremost things we expect as customers, especially since this apartment was supposedly managed “professionally” by a property management company called “BNBcondo”. #1 Before our trip to Bangkok, I already got in touch with Sean (via Sebastian) telling him that our flight arrives at 8:30am and if it was possible to check in early. I was traveling with my 1 year old daughter so I was keen on getting to the apartment and getting some rest. They said that somebody was checking out that day and I had to wait for 2pm for check in. I said okay. So what my family did was we waited for 5 hours in the airport arrival area, killing time until it was just enough to get to the apartment by 2pm. So at 1:15pm, we hailed an Uber and I texted Sebastian that we were on our way. He texted “not ready”. And I figured we will arrive at the apartment 2pm so it’ll be ready by then. When we got to the building lobby, it was already 2pm. I texted him again saying we were already there. He said one of his staff will be on his way with the keys. The staff arrived LATE at 2:30pm. And when I asked him, he said the previous guest checked out early and that the unit had been ready for a few hours already. So at this point, I was furious because I asked to be checked in early and waited 6 hours for nothing. #2 The staff who arrived gave us the keys and 2 rolls of toilet tissue. We were to stay in a 2-bedroom apartment for 4 nights and all they provided were 2 rolls of tissue. When I asked Sebastian if they were going to provide more, he said “this is not hotel.” I told him he didn’t have to come and replenish everyday. But at the very least, I’d expect them to provide enough supplies for the guests. Since...