Aim helped us with our customs entry issues when we called him, and was waiting for us when we reached the apartment. Place was 5mins away from Payat Thai BTS, and was extremely clean with the exact view of how the photos looked on the website! At night , the place is quiet but not dangerous, still feeling safe when we came back 1-2am to the apartment. Place is about 20 minutes walk to platinum mall, which we followed by Google maps. Convenient stalls was aplenty too!
Aim even allowed us to extend our checkout time by awhile when we had some last minute packings.
All in all a great stay in Thailand and its extremely worth it if u have lots of people to accommodate!