I arrived on a Tuesday after 11pm, Nikki told me what to look for in cab driver prices, how to get to her place (sending me the thai version of the address, this picture was worth gold in the week I was in Bangkok) and she stood by until I was checked in. This service you do not even get in a hotel ;) The place itself is great, enough space for two people easily (even though I was alone). It is clean, everything you need (towels, coffee, washing powder, shower gel etc.) is also there so you do not need to buy everything for a short stay and throw away most if it at the end. All together I felt really secure and well here, can recommend without hesitation!