Alex and Toon are great! Alex met me at the door when I arrived, and helped me with information on getting around and nearby things. The air con and fan were wonderful, and the lockable bedroom door was ideal. I was only unaware that the room across from mine could be booked as well, and the 2 rooms share the small bathroom. The guests that checked in were somewhat noisy, and it seemed they did not realize they were sharing the bathroom with me. Regardless, it was a good place to stay for a first timer like me, and I was grateful for all the help and suggestions they offered! Very easy to walk to the bus stop and get a bus to go into the city center, and I didn't feel like a clueless tourist with all the help Alex provided.