1) Poor communication - did not notify guests about scheduled 6-hr power outage
2) Electrical appliances (TV, toaster) do not work. No solution was provided.
3) Kitchen utensils (fork) not available
4) Poor cleanliness - cups and plates (expect to wash everything before using), cobwebs in kitchen, bathroom, bedroom
5) Untidy - bedsheets and towels from previous guests hanging in balcony