As in other reviews, there's no hot water - sometimes, it is quite warm - but that doesn't last long and it goes cold again. When I found the water heater under the bathroom sink the pipes the sink drains through must have never been cleaned - looked quite disgusting! One of the 2 chairs has a very weak leg - somebody could get hurt. The floor is dangerously slippery - maybe the heavy wax should be cleaned off the floor before someone falls. This place needs some "tender loving care" or it will continue to be a disappointing place to stay.