Terachai has been fantastic to talk with and has made our stay much enjoyable. The room was small, cozy, clean and secured. It can get quite warm in the corridors and bathroom or kitchen if aircon wasnt turned on. Location was perfect being in proximity with terminal 21, asok, 24h maccas and nana plaza. Communication was easy and Terachai has been quick to response just as everyone has commented. Highly recommend and will not regret.