-They listed it as "quiet" in the TITLE of their description, but they were very noisy 2 mornings in a row (7am) so I forgave the 1st morning, but the 2nd morning I texted them and they did NOT reply with an apology or anything at all.
-I was very frustrated and disappointed ESPECIALLY because I sent the hosts a message telling them we've had bad experiences w/cleanliness and need to make sure that they agree to clean the place very well for us. They agreed, but did not follow through. We stayed 4 days. While the bathroom was reasonably clean, it's obvious that they don't do a thorough job as you can see marks left on the bathroom wall from mediocre cleaning. The floors had cat hair and human hair here and there, and the couch cover(bed sheet?) was full of cat hairs, which isn't acceptable. I understand you have cats, but you should be careful enough to keep them out of the Airbnb bedroom so that the space is clean.
-The toaster was nice to have but it looked disgusting and needs a deep cleaning.
-Their home in general was messy and not clean as well.
-No trashcan in the room anywhere.
-We were let down by how we felt mislead, not to mention the "sheets" that were provided as a blanket felt incredibly old and pilled. They were not comfortable. We don't need luxury, but some consideration and decency would be nice. You're still running a business-- there's no excuse in my case. --They cleaned our room mid-day while we were gone without mentioning this on their profile, without texting us, without mention on their intro paper. We know cause they left a note upon doing it and it's silly because we could hardly tell the difference.
-Bed was very firm. Not cushy if any of you require this.
+The highlights were: the hosts are incredibly nice and warm as people and tried to be helpful, they accommodated our late plane arrival/check-in, the mosquito netting over the bed, big fridge, water boiler, and walking distance to the street food area.