The room was as nice as seen in the photos. Location is good, there's a very nice cafe next door. Our experience though, was not as good as we'd hoped. My friend and I rent the room for a day to do a staycation/workation.
We specifically informed the hotel in advance (with details) that we would like to check-in at noon (12PM) because I have a very important meeting at 1PM, even though we'll have to pay 100THB per hour if you wanna check-in before 2PM (which is their standard check-in hr.). But on the check-in date, we had to wait for almost 1 HOUR at the reception, we tried to contact the hotel in every way possible (phone call/airbnb msg/FB msg), none was successful. So the reception dude showed up at almost 1PM, and of course I was upset since I have a very important meeting to tend to at the time.
No sincere apologies were offered to us, just an "Oops! It must have slipped my mind that you wanna check-in at noon. I was having lunch. Let me check quickly if your room is ready".
Long story short, the room was nice, cozy and clean, but customer services could have been muchhhhh better!