All of the staff was very sweet, the location is close to Sukhumvit Rd but far enough away that it's quiet. You can get a taxi out front whenever you want. It was a lovely, clean, spacious and modern hotel room with good prices. We were on the 9th floor with an amazing view of the city from our balcony. No complaints at all and would probably stay again if I wanted to be in this part of the city. :)