Did not get to meet host, but staff was always avalible and she was also easy to get in touch with over the phone. Room looks just as the pictures do. This particular loft was on the top floor. Although not too hard to get up, there is no elevator so a bit of a hassle if carrying heavy luggage. Building is very easy to find and not a far walk to Saphan Taksin BTS station. Can also take the water ferry from here. Very nice room, would definitely stay again.