I reserved 3 nights to stay here in Mid May 2022. 1st day - Got to my Airbnb stay, keycard wasn't in the mail and I had to wait about 20 minutes to get to my room. Returned to my room around midnight but key card didn't work; I had no access to the 26th floor and my room. I had to find a hotel room for the night and host contacted me the next morning. 2nd day - Everything was settled and I had access to my room. 3rd day - I was out for the late and received an abrupt message from the host that I would have to return to the room, pick up my things and leave. Apparently there was an issue with the past tenant. I was escorted to the room and asked to grab my things while the workers stood outside. Not only was it nerve wracking having three people wait outside, it was embarrassing as they required me to use the service elevator rather than the normal one. After that, I was left to find my own accommodations. I hate that after many years of good experiences with Airbnb, I have to write my first negative review.