It´s a nice studio in a quiet and nice neigborhood, but still conveniently located close to the public transportation line. I didn´t meet Bernard in person but he gave me very good instructions on how to get to the apartment. However, I would have liked to get some instructions on how to use the TV and media hub as well, neither were self explaining to me. I didn´t spend much time in the apartment so it didn´t bother me too much. I also neither used the fitness room nor the pool. There were no towels but I guess this was just a mistake that can happen. I had my own towel with me so no problem. I had to clean some tableware and pots, they just didn´t seem very clean. Though, overall, I had a pleasant stay and would stay there again!