There was a slight mix-up when I arrived because my flight got in early and I did not inform the host until arriving at the building. I ended up walking in on the maid, who was cleaning the place from the past guests. I waited 1/2hr to receive the key card from the current guests and when they came they informed me that the internet had not been working and the host had not fixed it despite their complaints.
I made a strong complaint to the host that day about the internet and, to his credit, it was fixed by the time I returned from afternoon shopping. Hence, the host was receptive to me. However I get the impression that the internet in general is patchy. The host has said this is an issue in Thailand; I beg to differ, I stay a lot of places in Thailand and that has not been an issue. The gym area of the building is not all that clean; does not have towels and you can only wipe down machines with one icky minitowel that has been there for ages. Pool area looks nice but I was there in monsoon season so did not use. My main complaint is that the AirCon in the apartment is stale and the ventillation seems to vent from some part of the building or outside where the air is not fresh or someone is smoking. The whole time I was in the apartment there was a dank smell which eventually irritates the throat. To be fair, I did not complain about this to the host so perhaps he could have done something if I had. But be warned. Ok and cheap place to stay if you want to be right downtown, but not a good place if you need to work or spend any time in the apartment.