Nui was a great host, always on hand to answer any questions or solve any issues. We had a problem with the water heater and he arranged for someone to come fix it the next day. He was really generous with offering us complimentary tea, coffee, water, milk and cereal! This was totally unexpected and really helped us get settled in. He also gave us maps and advice on things to do and see in Bangkok. On top of that, he helped us arrange transport to the airport, which was super helpful because some of the taxi drivers don't speak English very well so it was good to have him as a translator, to make sure we were going to the right airport. Overall, a lovely stay.