Sujira herself is really great owner, quick response and she tried to help me a lot but the one of hotel stuff was untrained (another guy was nice) and I was not comfortable there all the time and I ended up cancel although non refundable. I went there in advance for inspection cuz I was going to stay there for long term. I found cigarette on an ashtray in the room, the hotel stuff said that the guest didn’t smoke and I’m lying. Of course the guest would hide it, if he gets caught he has to pay fine but the hotel stuff assumed I’m lying, so funny!! And he said he is disappointed that I didn’t understand what he explained when I inspected. Maybe there is misunderstanding but why would he be disappointed when I am disappointed? For me I felt like lack of his explanation but anyway what he said is rude. Room was ok and location was great. Downstairs coffee store is nice and you can get free purified water. You will get what you pay. And one night the guest yelling and banging at midnight, I almost called the police, they said take care of it but they didn’t do anything really. felt not safe for security. And they forgot to clean my room once until I said. Plus the housekeeper forgot to put bath towels and bottle of water… so many flaws but it’s ok for low budget traveler. Just was not for me. Just I liked Sujira so I would love to stay at her another place next time