You don’t get the room in the photos. It’s very, very misleading. However, the room is absolutely fine.
The TV was first set up in Thai so you can’t change it to English in the settings as it’s all in Thai. The assistant is Philipino so also can’t read Thai to change it.
The host needs to make it a lot clearer in the (extensive) Guidebook that check in does not happen at the apartment - it happens at the local 7/11 store instead.
This is a company owning 125+ Air BnB’s so be prepared for a less personal approach.