This is a nice, clean and stylish place in the heart of the city. Being so central means you will have heavy traffic. However MRT is not too far from the place and within walking distance. I once asked for iron and it took a very short time until I had it on my door. There are people who will be there to help you. Easy and flexible for getting the keys and dropping them. I think I came a couple of hours earlier and was given the room with no issue.