Incredible location, Terminal 21, one of the best shopping centre's in Bangkok, is right at the door step, as well as the train station. There is no lift, so lots of steps. There are two air con units outside the window which may be loud at night. But other than that this place has EVERYTHING you could need. The housekeeper was ALWAYS there whenever I went downstairs, and when I went down to do my laundry she would be there and would do it for me and by the time I got back she would have put it in the drier and everything would be ready to take up to my room! Great place to stay!