I had an awful experience booking this place. I asked in advance if I could stay there with my cats, and even confirmed twice. I was told it was ok. Then when I go there to check in with all my stuff, I was stopped by a very rude security guard and told cats were not allowed. As I was trying to call the owner of the Air Bnb, the security guard kept shoving his walkie-talkie in my face to talk to the owner of the building. I asked him several times to relax so I could clear this up with the person who took my money. The security guard was on my case the entire time and treated me like a criminal, even after I showed him my booking. He was very rude. Finally, the owner of the Air Bnb arrived, and after a long wait, I was told I could not stay there. He refunded my money but I was left stranded with 3 cats and all my stuff in the middle of an unknown area of Bangkok. On top of that, the security guard was on my case the entire time, even when I said I would leave, I just needed to figure out where I was going to stay. The entire experience was one of the worst days of my life. It was super stressful and made even worse by that awful security guard who couldn't leave me alone for one minute to figure out where I am going to stay with 3 cats and a bunch of my belongings on such short notice. The owner of the Air Bnb should know the rules of the place he is renting out! And he needs to fire that guard!