Frank's communications we're great, he was very quick at replying both before and during my stay. The apartment was very clean, spacious and light. Despite being in a busy area, it was very quiet.
My only comment would be that it is not very close to public transport, only having a bus that is very frequent or reliable, but a grab car or bike would take you to the sky train station very quickly so not a massive problem.
The area had lots of places to go for food and supermarkets.