We were unable to stay because the place was so dirty. I won’t go into details because I don’t want to be too harsh.
The host offered us a different place but I didn’t trust it would be clean and also it was a smaller place in a different location, I needed a 2 bedroom place and I have chosen that condo, not a different one.
I don’t think was intentional but I think they should change their house keeper and inspect before check in.
The host apologized and I got 100% refund but I also had a lot of inconvenience after 9 hours driving and had to look for a place to stay.
I’m sorry but will not book with them again and I hope they improve radically on the cleaning side.
We’ve been with COViD nearly 2 years now. We can’t keep blaming COVID for everything, is not a valid excuse anymore.
If you can’t inspect because you are not in the city, you should find someone not related or known by the house keeper to inspect.
Luckily Ive been using Airbnb for years and I know is a good platform but if I didn’t know Airbnb that experience would have put me off for good.