We had such a phenomenal experience! The partner hotel that assists with checking in gave us a complimentary ride to our hotel with our luggage, guided us to our room (which was the only room on the 5th floor with the pool and gym), she provided such excellent customer service and there is ROOM SERVICE. The place was so beautiful, the bed was so comfy, we were able to wash our clothes (there was laundry detergent available) and dry them with an easy to use rack. I would definitely recommend this apartment to anyone!