Check-in process was a bit of a hassle. We had to wait infront of the building for a while before the person incharge of the unit came down. We had a baby in tow too and a late responding host did not help.
I paid for 6 people, but the towels provided were only for 4. I sent him a message but he never replied about it... The host you are communicating with here in the website is a different person from the one you are meeting. Just a note: The one we met up with can’t speak english. Only Mandarin.
The place is clean, stylish and in a good location. If he was more quick in replying and if only the check-in was more seamless I would have given this 5 stars. The check-in process was not a good experience as well as the lack of towels. Also, you only get 1 keycard for entering and exiting the building, so if you have a big group where you plan to go or leave home in different times you might have a difficult time.