Very clean and Pim, our Co- hostess, was very accomadating. She helped us every morning to make sure we had a way around the city and also gave a ton of information on the best ways to travel to many tourist spots. My husband and I definitely enjoyed our stay here. After walking around all day in the heat it was so nice to plop down on the comfy bed in an air conditioned room! We recommend taking the sky train into the city center. Taking a taxi will take you up to an hour and a half to get you to the city center. Pim or will show you how to get to the sky train when you arrive.