We booked superior room to stay for our last night in Bangkok because there was transportation and close to the airport. I messaged to tell them we will be arriving and with our baggage by 330PM, they said ok, the people that’s supposed to be there 24 hours a day wasn’t there, we did a second circle and found the sign but no one was there, had someone there call her and wait 5 minutes. Then she says the driver will be here in 15-20 minutes (hotel was 12 minutes away on my GPS with traffic) the driver showed up about 40 minutes later. We wasted about an hour of our day waiting. We get to the hotel, pictures looked different than the room. We had 2 single beds, I saw the description as 1 king or queen. The place is SMALL, like too small, the Hall ways to the rooms look like hostels, no AC and a bad odor. The TV stands in the room were dirty and brown not sure why. The TV itself was outdated. Overall, we were not satisfied at all. We went ahead and booked another Airbnb that was cheaper and much cleaner and updated. Would not recommend this place to anyone.