Sitara went over and above our expectations. Our whole stay was easy, and any concerns or questions were promptly addressed. Sunil was also very friendly and stayed on top of everything, especially always ready to translate if needed.
A few nifty tips:
There are 2 lifts, both were fully functional while we were there. One can fit 2 people + 4 large luggages.
There's a free hotel shuttle tuktuk that can take you to the nearby MRT station. Use it to your advantage!
The rooms are well-maintained, and includes a balcony with a view of the city (at least on our side). It's so quiet at night you can hear the light hum of the AC.
Staff were all courteous as well, and will not hesitate to help.
We look forward to staying in Sitara again!