Before you book this apartment please bear with me and read this info. As an air bnb host myself, I feel the need to write a thorough explanation of our experience. The host (Sean) is unavailable for communication. Immediately after booking I wrote a message to ask for early check in with no reply. 2 months later (2 weeks before arrival) I wrote again - nothing, and finally the day before we left home I wrote another message. Sebastian (1 of his 2 associates) finally replied, did not answer my request about early check in, and demanded passport information from all guests. My friends were already in Thailand and unreachable, so this was not possible. It was very unreasonable to request this information 48hrs before check in, given that I had reached out multiple times in the past 2 months. The 2nd associate (Romain) then sent multiple whatsapp messages demanding this passport info while I was traveling to Bangkok, and when I requested all communication be done via airbnb (as is in the T&Cs) he ceased to communicate at all. The building is off of a very busy main road so getting to or from it via car between 2pm-8pm is a nightmare. I recommend getting dropped a few blocks away if you're able to walk to save time& money. Or the MTS station is a 7min walk (crossing a very busy road) away. Check in seemed simple, keys in mailbox, let yourself in. But my group was intercepted and accosted by the non-English speaking office staff when we arrived. We gathered that they wanted our passport info to register us in the building, but then attempted to run off with them. I went with 1 woman who photocopied them and then God knows what was done with them - there wrote further issues regarding this at check out, keep reading. The apartment itself is lovely, exactly like the photos but with some minor wear and tear (expected in a strictly rental unit). Fast WiFi, good air con, amazing views. Hand soap and towels not provided, but there are dishes and cups for light cooking. The pool deck is phenomenal, it even has great WiFi. This listing was ideal for what we wanted (2 couples, separate space, close to transport and our activities) but given that the "apartment information" book provided had a menu of available "services" including a "sexy sushi eating model", "little person", and "ladyboy prank" the apartment is likely used for another type of visitor. As for check out, our train was delayed so I asked if it was possible to stay an extra hour until noon. After much back and forth between Romain and I it was OK. We would have been fine even to be let into the pool area. When we checked out, I met Romain in person but was still harassed by a guard asking for our passports. I explained multiple times that we already gave them at check in. Overall, if you...