Mr. Arm is a gentleman. When I arrived in the airport I didn't get my baggage. Arm was waiting for me at the airport nearly from 1pm to 5:30pm... He gave me suggestion how to find back my baggage and help me a lot. During the way to his condo, he cheered me up even I was in bad mood. In the night the airport inform me my baggage was found and Arm was waiting in the lobby into very late until my baggage was arrived. I felt very greatful for his responsibility and help. During my stay here, I broke his kettle because of my carelessness and Arm came to help to solve the problem in time in just 40 mins. Mr. Arm is a very responsible and respectful host and me many suggestion for the sightseeing etc. and I had a great time in Bangkok. I highly recommend to choose Mr. Arm' service if u visit Bangkok!