I stayed at Mickey’s Airbnb from Tuesday and Friday. Prior to our arrival, Mickey messaged me on the Airbnb app regarding the location of the place, things to do around the area as well as the contact information of her driver. We received free airport pick up service as we stayed for 3 days. Mickey also let me know about the rules regarding staying in her Airbnb which was good to know.
Her driver dropped my boyfriend and I straight to the condo and we were then given the key card. Upon entering the condo, the place was very clean and seemed very roomy for two people. There is a small kitchen, some utensils and plates to use as well as a fridge. The bathroom was probably the best feature of the place as the shower is a big walk in shower. Despite the positives, we ran into a lot of problems and frustrations. Checking in took almost TWO HOURS as we couldn’t connect to the WiFi and the password Mickey gave us didn’t work until almost an hour later. There was a safe to use in the condo, but it was locked and that took almost another 30-45 minutes as her staff had to bring a new one but wasn’t sure on how to set it up so we had to wait. I feel because there was only two people staying in the Airbnb, she provided us with only two bath towels, and when I requested more extra towels, she wanted to charge us 50 baht for every additional towel, which I thought was very strange. Once I told her it wasn’t normal for the host to charge for towels, she decided to give it to me for free. If hotels don’t charge you for extra towels, I don’t think a host for an Airbnb should. There is a washer in the condo for guests to use, and I thought it was very convenient, but there was no detergent and no drying rack to dry the clothes so my boyfriend and I had to set one up and buy detergent at the 7/11 down the street. Now, for the biggest negative, the bed. At first glance, it was very clean and well made, but the moment you sit or sleep on it, it’s ROCK HARD and super uncomfortable. I ended up sleeping on the couch the third night and my boyfriend had to sleep on the extra roll out mattress. The only way you can contact Mickey is through the app, but when we tried to call her, it went to someone else and they then provided us with her number. Once we called on WhatsApp it was very hard to talk to her as she couldn’t understand us or she was too busy. She responds fairly quickly on the Airbnb app, but everything you need, is provided by her staff (I think she has people living in the same building just in case — as one of her staff was able to get a spare safety box within five minutes so they must be close by). I understand that she has over 60 listings on Airbnb so she can get really busy, but it would be nice if check in/check out instructions are provided for guests so they don’t get confused and have to ask Mickey every time they have a question. Overall, my experience was good as her Airbnb is close to food/shopping areas.