Santahn is super helpful and responsive even from the get-go! He is very thorough in helping you navigate Bangkok, check-in and ensure a good visit. The apartment is stylish and comfortable. A/C works great and is quiet and pool is refreshing. Lots of thoughtful touches like water bottles, misc toiletries, and phone charger with converters. Neighborhood is quiet with cool spots per Santahn's recs, and easy to get to from the BTS. Highly recommend.