We never ever wrote a bad review on Airbnb before, unfortunately this is our first one.
We choosed this house because the ad describes the house as a quiet comfortable house with a smart tv, where you can get the well needed rest that you need. And we needed this rest! We didnt slept for a week due the coronacrisis, so all that we wanted was a comfortable quiet stay, with a smart tv so we could watch movies in bed and relax. Unfortunately non of this was true. There was no smart tv (which in normal circumstances wouldn't really matter, but now the smart tv was one of the reasons why we booked it) and for the 2 days we stayed there, the neighboors were doing constraction work, IN OUR wall! The noise was really unbearable, and we had to escape the room for those 2 days. We arrived very tired, but we left completely exhausted. We asked the owner for a compromise (1 night for free for example) since the ad didn't described reality but he never responded on our last message.
I understand that everyone has a difficult time during the corona crisis, but don't rent your property out if you can not take care of your guests.