Malisa was fantastic: always available and answered my questions immediately and helpfully. She gave us all the info we could ever want about the area and the apartment, which were both perfect for a first visit to Bangkok. It's incredibly conveniently located near the train, with plenty of stores and street food nearby. The pool and sauna were so nice that they almost kept us from ever leaving to explore the city! The apartment was super cute, comfy, and clean, with everything we needed.