My friends and I were so shocked when we checked-in at this airbnb that we immediately canceled our stay and booked another hotel for our 3 nights in Bangkok. The pictures of the outdoor pool and amenities seemed accurate upon arrival, but the rooms and other details of the reservation were highly inaccurate.
When we booked this airbnb we were under the impression that we booked the "entire home"; however, we were surprised to find we shared the property with other guests upon arrival. We discovered the property is a group of 3 homes that share all of the common spaces. We didn't realize this when we booked the property.
In addition, we were surprised to learn that there were only A/C units in the bedrooms and the rest of the common rooms like the kitchen, living room and bathroom did not have A/C. The house was incredibly hot even at midnight and we were very uncomfortable. The rooms did not match the pictures on the airbnb listing. The beds looked comfy with nice linens, but upon arrival the rooms were not as advertised. The beds were extremely hard and the quality of the sheets and blankets was really low.
Other issues we had with the property were as follows:
-Each house only had one physical key for entry into the buildings. We had a group of 7 people that were not going to be with each other at all times, so we did not like the fact that there would only be 1 key to share.
-We didn't feel like our belongings would be safe in the homes. Neighbors nearby the property all knew the key-code to enter the gate even though they were not the owners. We find this out when they helped us enter the property upon arrival.
-The location of this airbnb was highly undesirable. It was tucked down a dead end street with nothing nearby except a small convenience store. When we decided to cancel and book elsewhere our Grab taxi struggled to pick us up and get out of the dead end street.
-The host would not accept any refund request despite our immediate cancellation. They would not even refund the cleaning fee which wouldn't be needed, since we didn't stay there.
-The reason we booked this property was because the reviews were all 5 star and had only great things to say. My friends and I re-read many of the reviews and realized that they were all overly positive, but also very vague. Not a single review had a constructive comment, but all of the positive comments were vague and lacking detail. The only conclusion that made sense was that these reviews were most likely fake. I think we were scammed into believing this was an amazing airbnb, when in actuality it was quite a horrible place to stay.