Anucha is an amazing communicator! He responds clearly and quickly to any problem or question that arises. The apartment is extremely clean and nice, complete with a 5th floor pool and workout facility (open 7 am to 10 pm), which looks exactly like the pictures and was the highlight of our stay. The apartment complex is conveniently located directly across from a private shopping center, which has some nice food and drink options, plus a 7/11 convenient store. There is a shuttle bus offered every 20 minutes from the condo to the On Nut BTS station from 6:30 am to 10:30 pm, otherwise its a 20 minute walk. Taxis, Uber and Grab Taxi are all very accessible for use, as well. Would definitely recommend this place for anyone who is looking to have a relaxing stay in Bangkok, a little removed from the hustle and bustle but still located near convenient transportation, and especially anyone who wants to relax by an awesome pool!