Great communication all the way through our 6 week stay. Reception staff/security staff were very helpful. Location is excellent, right on the river, surrounded by peaceful park. Restaurant 2 doors away, Sortrel, good value, excellent food. We will be back next time we are in Bangkok for my wife to visit her sons. Superb quiet swimming pool and terrace. Access to the city is very easy and cheap. Use the metered taxi's, river boat service very close by taxi. A real little gem surrounded by Rama 3rd park, excellent views