We enjoyed staying here. The communication was great! We were able to check in early but during our quick wait, we were able to sit in the lobby and Tan provided us with water! Our apartment was as described in. the listing. The A/C worked well (there is no A/C in the kitchen, of note - but we were unphased and just left that door open to circulate air from the living room area), the space was very clean, and we had everything we needed. The apartment is in a neighborhood with people living their everyday lives - Tan even provided ear plugs in each room. We would definitely stay here again.