Our experience with Feb was one I hope you all pay attention to closely. Before I say this was a disaster I would like you all to know all of this could have been alleviated had the host properly made sure the condo was inspected and up to par. With that said, when my wife and I arrived after traveling for hours and being jet-lagged we were welcomed to a space that had been neglected. The floors were sticky and dusty, the walls has dark smudges all over them, mirrors has grease marks and finger prints, kitchen counter had grime and was bacteria ridden as was the kitchen sink, the toilet was dirty the bathroom sink was dirty, the bath tub was dirty and had old hair within it, the couch looked as if someone had rolled in dirt or mud and laid on it, the floor mats were sticky and finally the bed was as if it had never been cleaned. Both my wife and I were so exhausted and it was late at night but luckily we had a nearby friend we were able to borrow sheets and a blanket from. The next day we relayed the mess situation to the host Feb which she was very nice and prompt to get it all fixed. Naturally we were told we would have to leave for a period of time so they could clean which we said no problem to. Before leaving though we also asked for our special ID cards to access the roof/pool area as promised in the reservation however they did not have it but they did not have it. I’d like to point out that before our trip abroad we had previously provided, per the host’s request, a photo of ourselves for the IDs because we were told that was one of the requirements to have a photo on the pass. Anyway they needed it again. Annoying? Not terribly but it was just another issue we had to overcome. After leaving we were told it would take 3 hours however it took 4 and when we got back after given the all-clear we were at first glance impressed but as we walked in the room we noticed many areas like under the dinner table near the base of the couch and other that were not done at all. We sent another message to the host saying it all looked good but unfortunately they still had a good amount they missed. So we cleaned it ourselves and let it go. I would like to add that when when we described the mess to the host they apologized and had agreed to give us a bit of a refund due to the poor experience. As a few days went by we noticed things we didn’t notice before, like the TV actually didn’t work most of the time and would get frozen on certain channels. Also to our terror a person who we thought was a criminal trying...