So, I wanted to give this place a great review, because it was physically very nice. But we had such a disastrous experience that I had to drop it pretty substantially. I’ll start with the good: the apartment is gigantic. Two balconies, three bedrooms, 2.5 bathrooms, a huge kitchen, a dining table that seats about 100, and a nice sitting area. The apartment is oddly sterile—there’s nothing on the walls—but the beds were comfy with new white linens, the wifi worked well, and there were hotel-like amenities in the bathrooms, which is always nice. The building itself is pretty upscale, nearby the Silom sky-train, in an area that was hopping both during the day and at night. The building’s a bit set back from the street down an alleyway (and thus hard to find; when we arrived, the whole alleyway leading to Soi Silom was a crowded market) but great location. The pool is very nice as well, with a beautiful skyline view. So, why the two stars? Our trainwreck of an experience with this apartment. First, we woke up to find out that the washing machine flooded. And I’m not talking a little puddle of water around the edge; this was a flood of biblical proportions. Water had not just covered the entire kitchen floor, but had come into the dining room (on the hardwood floors) and into the hall bathroom. The apartment only came with six towels. Three of ours were in the wash (because we had taken them to the pool) and thus were soaking wet. So we used our three remaining bath towels to mop up as much water as we could. I sent a message to the host, asking him to send someone to mop up the apartment for us during the day. The host responded, after we had already left the apartment for the day, telling me he’d be happy to come and fix it but if there were any further problems to go to the front desk. Fine. So we return home at the end of the day to find that nothing had been done in our apartment: water was still on the floor in the kitchen, the dining room, and the hall bath. I slipped, landed funny on my wrist, which was sore for the next couple days. To make matters worse, this is when we found out the dryer was also broken. Everything we had put in the dryer that morning—most of our clothes and, critically, our clean towels—were soaking wet. We put them on for one more cycle, and no change. Still soaking wet. We hang our clothes to dry--annoying, but we had two days, so not the end of the world. But I go down to the front desk, like the host said, and I ask them for fresh towels since we now have exactly zero that aren't soaking wet—and we’re disgusting from walking around Bangkok in 90-degree-weather all day and want to shower. They tell me the soonest...