The hotel was clean and well located to bkk airport for my overnight stay. I booked and was confirmed, however, when I went to the front desk to check it the attendant could not find my booking. When they did I was told it was not confirmed and I would have to contact the host. As it is the hotel using airbnb I was confused. After about thirty minutes the desk attendant finally gets ahold of someone on the phone to realize I have been confirmed the whole time and did have a room whereas earlier I was being told there wasn’t any left. After a long day of travel the stress, confusion, and delayed checkin process was not appropriate. Once I made it to the room the rest of the evening was uneventful. Room was nice. Clean. Shower was hot. They have shuttle service to the airport, however it ran on different times than I wished to be at the airport so made my own arrangements.