Place is exactly as described. Yinny is very fast in responding to messages. My phone would not download the checkin instructions but Yinny was helpful in sending me screenshots of the document instead. Although I did not arrive until after midnight, self checkin was a breeze...I made it from the lockbox to inside my room in less than 5 minutes. I felt safe coming in and out of the complex at night but just an FYI...the street out front and the two side streets coming from Silom are empty at night.