Let me start with some positives here, before I really get into it. The location is amazing! It is walking distance to a mall, a food vendor area, and the subway. The condo itself is connected to a shopping center with a grocery store, restaurants and a lovely little place to get a unbelievably cheap massage (which was one of the best massages my husband and I have ever had). Honestly, the location and the amenities of the condo (pool/gym) is the highlight and what makes this place a "luxury stay", because the condo itself...
Where do I begin here? I would say you normally get what you pay for, but in Thailand, there is an expectation of getting a little more bang for your buck. Additionally, on Airbnb there is is an expectation for the pictures to be an accurate depiction of the home. The pictures are not an accurate depiction of what you will find when you stay in this home. The home decor shown in the pictures is not there (maybe just used for staging), the bed linens are not matching or even the correct size (ex. my husband and I fought over a thin, full size puppy blanket on the king bed in the master bedroom all night while laying on London themed sheets), thank goodness we all brought travel blankets as we all used them during our stay. The shower in the master bathroom does not have a partition whatsoever (another deviation from the pictures), not even a curtain, so the bathroom floor will be wet whenever you need to use the bathroom if someone showered first. Expect the bare minimum, the towels provided are also not like they are depicted in the pics and could be more akin to the thin towels one would use at a carwash. There is also no desk in the corner of the master bedroom as depicted in the pics. Luckily, there is a shopping very close, even having a grocery store in the building. Our first few hours were spent buying cleaning supplies, proper bath towels, and other comforts we have typically been provided by other hosts.
I have stayed in airbnb's across the globe and this is by far the most disappointing experience I have had. I also get the impression condo owners are not suppose to use their homes as Airbnb's based on the fact that the check in process had us meet a person across the street from the condo and get escorted in secretly through a back door from the parking garage. As a homeowner with a HOA, it felt like we were not suppose to be there as airbnb guest. Additionally, my kid saw a sign that prohibited short term stays in the lobby...so it does seem to add up with my assumption of violating some type of HOA rule. I honestly get the impression that this place is ran remotely by a team of people and they are unaware of the condition of the home.
It really is quite disappointing as several times throughout our stay, we would say man this place has the potential to really be something special if someone just cared a little. As a suggestion, update the decor, align the pictures with what the guest will actually be seeing, put a little more effort into making this place be a "home away from home" and you could easily charge more money per night, because the location is amazing. Everyone wins, the owner increases their monthly revenue and guest have a comfortable stay.