The whole family are really friendly and warm. They are also caring and thoughtful, asking us if the room condition was okay and provide any assistance (when neccessary) without hesitation. Besides, the lady cooked delicious Thai meals (amazingly, without charge) for breakfast for me and my friend. Though the location is not right in the heart of Bangkok, the surounding area is filled with small restaurants serving Thai food with much cheaper price (compared to those found in the Siam center). It takes about 15 minutes walking to the nearest BTS station or a pier. We did have a great time there. You should give it a try.