The check-in process was sketchy and convoluted. We were instructed to meet at a 7/11 in downtown Bangkok so that our hosts could take our bags ahead of time, and coach us up for the check in.
We were told multiple times that we had to pretend that we were personal friends of the residents. This created an uneasy atmosphere where we felt we were doing wrong/ under scrutiny.
The address given is in no way accurate and put us in a part of Bangkok 40 minutes from the actual condo.
When we contacted our hosts for direction they sent us instructions that to a tourist were extremely confusing and utterly ineffective in helping us to get there. The process from arriving in downtown Bangkok to getting into the room took north of an hour and a half; the entire time dragging bags through the city taking multiple Cab rides.
While staying there, the WISH signature is not on any maps or GPS system which made drop off/pick up from the apartment an absolute nightmare.
The room itself was very nice and the WISH Signature offered great amenities and a beautiful rooftop pool with scenic views. The building felt secure and very safe. Our only issue with the room itself was the very odd and off putting odor in the bathroom.