Has great potential and we probably came across just an unfortunate series of blips.
Wifi and note sheet was not initially accessible making it very difficult to contact a tour guide we had organised. One of the beds wasn't made when we arrived.
Melissa, even though in her email said that she was available, NOT contactable throughout our stay. When we eventually got wifi, we emailed Fiona, who was out of Bangkok, was brilliant at responding and sorting out any issues.
Again unfortunately the downstairs sink was not usable as flooded.
Location is great. Swimming pool is excellent and our overall experience was positive. Recommend- great value.