Great responsiveness before and during, though it felt quite impersonal once there since the room is one of many in the building. The room is clean and has a nice view. At night it feels a bit bleak, but that's mainly because of the lights. Restaurant/food service available which was also very nice.

Lots of thai massage spots nearby but not super close to the busier restaurant area. You can take a moto ride to the nearest public transport stop though.