Worst experience ever in an Airbnb
We arrived to the room at 2am as we arranged with the host. Key wasn’t in the locker as described. After trying to get in touch with the host for about 45’ thru every contact method we had, with no answer, we somehow managed to get an aux key at the hotel reception (this is a hotel but it seems they rent rooms long term and then list them here). When we got to the room it was a person sleeping inside.
We had to look for another hotel/room in the area at 3 am.
Host answered next day saying sorry and offering a ‘free day’ in compensation ( which actually wasn’t a free day, she was just trying to move our stay one day forward and we let her know about it ). All of this while she was asking us if we’d leave her a five star review anyway.
We didn’t take it, ask for the refund and accepted coming back to the room in return of late checkout. Host said yes, and in checkout day sent a msg saying we had to leave earlier than arranged.
Place is good