Pam is a great host! I have no other word to say, always helpful and replying quickly when in need, when we arrived at the hotel, my partner realised that we mixed up ou baggage at the airport, but the doormen at the place helped us call the airport and find the bags, i couldn't thank them enough, as soon as you walk through the door you are welcomed warmly with arms wide open, if you have any questions they are always trying to help you as much as possible! Really an amazing place with everything that is very close! Thank you very much Pam we had a great time!