My husband and I missed our flight and had to make quick lodging arrangements. Songsri was available immediately and we were able to check in 30 min after finding her place. She responds quickly and is very accommodating. The AC in the apartment is excellent! The first time we actually felt cold while being in Thailand. The apartment is close to several shopping malls that are within walking distance. Our only complaint is that the sheets on the bed were stained. Everything else went well.