We only stayed 1 night of a 4 night booking here& did not ask for a refund.
My partner was suffering greatly with a slipped disc in his spine& was in pain so we relocated to a hotel where he could access the restaurant/room service. We felt uncomfortable reading the signs in the lobby detailing that it was not a hotel& police would be called if foreigners stayed there. The pool area was not as photographed& we felt it unfair to have to call pimon every time we wanted to use it,as it was fingerprint secured. Otherwise, the condo was as described, very clean,well appointed& tidy,and communication was clear& prompt.
Pimon went above& beyond and was 100% an excellent host,even fetching a heat pack for my partners painful back!. What a kind& helpful person.