Sara home are awesome. when I first check in, the internet was down but Sara was very prompt in rectifying the problem. next day , the electrical was down for 3 hours b/c the condo need to do some maintenance. when message Sara, she was very prompt in helping to find out the problem and update you very quickly. Sara house is clean and comfy, true to the picture. very nice host. will book her house again in nov. thank you Sara for hosting :)