Very quick responses. The place is clean and will be cleaned everyday. Apartment is secured as we needed a card to tap in. Location is quite good, 10-30 minutes from wherever we wanted to go to. However, some taxi drivers might not know the place well but they provided us with a map in Thai to aid the drivers and it helped. Check in was a breeze despite us landing at 1am. Aircon and wifi works very well. The only issue I had was with the heater which takes awhile to heat up and might turn cool again after awhile.