Our stay at Janet's was not as we were expecting it. The location was very nice, you could reach the MRT (metro station) in less than 15min by walk and it was also a safe area. However there are a few points that made the difference:
- The communication was not the best. We couldn't receive the check-in instructions since we didn't have the internet (WIFI wasn't working in the lobby). The employees of the accommodation didn't speak English. We called Janet who helped us fast but also asked not to call again because the communication would be too expensive.
- The flat was not entirely clean. The bed linens were washed but had stains on them. The blanket didn't have a cover and we are sure that it had been used by everyone else before us. The bathroom was only washed with water and the toilets were still dirty. There were also bugs in the flat although we threw our trash every day (We were told that insects would come if we didn't)
Despite the fact that Janet helped us, and that the location was very good in our eyes, we would not return there.