We were impressed by how easy Lance made the check in process for his guests. We were provided with a video on how exactly to find the keys and locate the apartment. So often, we would arrive at an AirBnB and would struggle with unclear instructions to finding the exact location of buildings, keys or doors.
On entry, the apartment was very spacious, clean and with an extraordinary amount of storage space. Plenty of hangers in the wardrobe to hang everything in our suitcases and a shoe cupboard that could fit our too many pairs that we travel with. The bed was on the firmer side but after having slept in a softer bed the previous 2 nights and suffered sore backs, we appreciated the firmness of it.
There was the usual microwave, kettle and a good sized fridge with separate freezer section. There were also plenty of power points around the apartment that made setting up our technology gear easy.
One always notices these “bigger” things first, so when it came to the smaller details, that’s where things left us scratching our heads. The WiFi (internet) wasn’t bad though during peak times it can get a little slow – but that happens everywhere. It was nice to see two large flat screen TVs in the apartment but for the first time in my many years of staying in accommodation places, this is the first time I’d encountered not one but two TVs not set up to receive any signal due to the absence of antenna cables to either one of them. There was also no way to connect to it via WiFi and in the end, we just gave up and used our laptop / tablet for entertainment. The oddity of this situation completely baffled us. The host did attempt to send someone over to assist but without a cable, there was simply not going to be any reception. Then we started to find that the apartment just wasn’t set up for the AirBnB “experience”. The lack of cups, mugs, even tea-spoons were missing. There were soap and shampoo dispensers in the bathroom but they were empty. Only bath towels were provided but there were no hand towels or bath mats to wipe your feet on when you stepped out of the shower. Other minor things we noticed were roller blinds without any drawstring so we had to pull it down by hand and leave it down. The curtains left much to be desired and the sofa isn’t exactly the most comfortable and probably wouldn’t suit a larger / taller person.
However, both Lance and his co-host were absolutely great and would get back to us in a timely manner and were always willing to resolve any issues we might have had. We were allowed an earlier check in and they tried to make our stay as pleasant as possible. We mentioned some of the shortfalls and they very quickly made an online purchase for us of some plastic mugs and dish towels that were delivered to the apartment. Not wanting to sound like we were expecting too much, we decided (and mentioned to our host) that we’d also go ahead and purchase some hand towels and bath mats.
The apartment is set up with the bare essentials and furnished in a manner that would suit someone looking for a long term rental rather than a short BnB stay. A few changes could easily make this a great AirBnB apartment to be in. The pool had a what I would assume to be a Covid policy where guests needed to book in to use it (for an hour). That's fine but if it was booked and the person doesn't show up or has left, no one else is allowed to use the empty pool. We gave up on using this facility. The building is located very close to the BTS station and a shopping centre with a good supermarket and loads of restaurants. There were also many noteworthy restaurants that were easy to walk to.