We didn‘t get this room that we booked for and got told the day we want to check in (when I called them to tell them I will be check in late) so they told me on the phone that this room is not available anymore. I book this room a long time in advance so I was a bit disappointed, but we did get 2 smaller rooms instead which was nice and clean and had everything we needed but our group were separated so one star less for that. Room service and the pool is really nice by day and by night. We enjoy the time staying there with some extra work walking to each other’s room but it was ok. I just expect the contact before head.