Booking it just one day before check-in date but unluckily cancel it due to infection of covid-19 in the last minute. I know we cannot get all refund with cancellation policy. So I paid cost for integrity because we would not like to check in with virus. But if I were owner or agent, I will allow more refund such as 70%-80% for infection as well as booking occupied for 1 day only. It’s ok if this owner didn’t allow it, but I just share my thought about it.