Service 6/5
Product 4/5
Value 5/5
Kris is an amazing host, with quick response times, but most importantly: thorough responses. He does not omit or forget anything in my questions or requests.
The apartment itself looks exactly like the photos. It is very clean and has a lot of room for living and storage. Facilities were also good. The staff working in the building were very kind and easy to deal with. Ordering food delivery is easy as it can be.
The few negatives were in the bathroom, both bathrooms are humid. Toilets flush but not necessarily enough. The shower has low flow and a bit weird to get inside as it's a bit elevated. There is wifi, but it is slow and sometimes it doesn't work (we just had to wait it out for 30 mins to an hour).
The value of the apartment is great. For the size and area, I was not able to find anything cheaper. Trust me when I say: I thoroughly searched. Serviced apartments are around 70-80% more expensive for the same size, airbnbs are the same price for a much lower quality/size selection.
Overall there are a few negatives; however, Kris did mention he was getting a new wifi modem, so that will solve the internet. I still thought how can I give 4 stars when there would not be anything to compare it to 5 stars unless you want to stay in the Waldorf for a month and pay out your butt. ;)