When we first arrived at the apartment, Ann's mother greeted us and showed us our home for the next week. She was very kind and helpful. The apartment is as described and exactly like in the pictures. Everything is comfortable and works well. The WIFI is also very good and you can connect multiple users. The guards are all very kind and made us feel at home. The pool is nice but there was no working sauna in the mens locker room when we visited. The gym is just OK. Ann as a host is great although we never got to meet her. She arranged to get us a DVD player so we could watch the movies we bought and helped us a lot. Being only 10 min walk from the Talat Phlu BTS station it is very easy to get into town and takes roughly 30-40 mins. Talat Phlu is outside the normal BTS range so if you get a Rabbit card you will have to pay 10 extra bhat every time you come to or leave the apartment. Overall I recommend the Ann's flat for anybody visiting the city.