Tonpong is very reactive and answers quickly to any enquiry. The apartment looks exactly as in the pictures. Beautifully decorated. Everything was very clean. Robes and big towels were provided. AC and WiFi work perfectly. Since the apartment is located very close to Khao San on a rather busy road, it was a bit noisy during the night, but ear plugs were provided, so this is only an issue for people who are more sensitive to noise and the practical location makes up for that!