I was visiting my cousin in Bangkok and selected this Airbnb because it was two buildings down from his apartment. I stayed a total of two weeks at this Airbnb.
Upon arriving the first night, I noticed two coach roaches in the apartment. I reached out to the hosts, they responded immediately, and they had their staff bring me bug spray. As the days progressed, I kept finding more and more roaches. It got to the point where I had to take all of my stuff, disinfect it, and leave it at my cousin’s. I only used the Airbnb to sleep and shower. At no point did I ever bring in food or cook there. When I reached out to the hosts again with this ongoing issue, they had their staff come and leave out a powered roach poison. The next day, an exterminator came and sprayed the unit. Two days after the exterminator came, I found more roaches crawling on the ceiling. The hosts apologized and assured me that they did not know about the roach issue. They stated that the Airbnb was empty for 20 days prior to my arrival which is what could have caused the roaches. The front door is also directly across from the building’s shared garbage closet. I do believe that the hosts did not know about this issue, however, I still felt really uncomfortable. While I appreciate the hosts fast communication and their attempt to resolve the issue, I would not stay here again unless I had reassurance that the roach problem was completely eliminated.