We didnt actually meet Arunee, but she was very good with communication both prior and during our stay. She answered all our questions. The place was very nice and clean with all the amenities you need and the complex had friendly security staff and a nice pool and small gym which were easy to use. Her place is in a slightly quieter part of the city, around 3km from nearest BTS station, but very easy to get cheap cabs and tuk tuks to the station. If you want to see bangkok but get out of the hustle and bustle in between, its a great place.