Anucha was very responsive and helpful with the check in and offering suggestions even though we never met in person. The neighborhood felt safe and was very close to the BTS On Nut line and a large supermarket. Hot shower with towels and toiletries supplied for you. We didn’t get a chance to enjoy the pool, but it looked nice and clean. The apartment was pretty far from the tourist attractions, so we had to take taxis to most places we wanted to go. The place was great, just not in a very touristy neighborhood!