Excellent communication. Super simple check-in. Everything as described. Great location near BTS & near some great bars/clubs/restaurants. (Check out "Havana Social"). The apartment is at the end of the street from the BTS which is about a 5-7 min walk, which is not a problem. But if your feeling tired just catch a lift in a tuk-tuk or taxi. Great AC. Two TV's. Kitchenette with everything you need. Washing machine. Iron. Great shower. Everything was clean & secure. Nothing not to like.