I'm usually nothing but a 5 star reviewer on air b n b and I have been putting this off writing the review. A few things went horribly wrong. For starters the address Noy advised me of being 196 phaya thai road is incorrect, the building is not that number. Which meant that we walked on a rainy night with so much luggage on completely the wrong side of the road for an hour. I had a toddler strapped to my back and it was frustrating because the number noy has listed in the air b n b listing didn't connect and after we finally arrived there was a list of contact numbers and the phone number provided was not the phone number in this air b n b listing. It meant at one point I nearly hailed a cab to take us to a hotel as we were lost wet and exhausted. When we finally found the place after a local recognised a photo of the building we were greeted by security who claimed not to have a key to let us in. So yeah, we were all pretty much over it at that point and waited about 30 mins until a key magically was found, this was all well after midnight by this time so I was just plain exhausted. I used the air b n b app to frantically message Noy and she responded to my message so I just wish I had the correct phone number to begin with when we were lost trying to find the place. The apartment is massive and heaps of room. I love the area as I have had friends live close by which is why we chose to stay there. Then a few nights later the toilet in the main bathroom started overflowing and it was pretty gross. We all had to clean up the bathroom and I expressed how this was not ok to Noy. Noy explained she was doing the best she could as a host but I don't quite think she realised how badly the bathroom was flooded with dirty toilet water and how unhappy we were. She let us stay late for checkout as we had late night flight. As I said massive apartment and you're right at the top with a great view but IF things go wrong you're largely on your own to fix.