Check in was very easy, we were able to check in a little early which was a great help for us. We had a couple questions during our stay and Wimonpak responded quickly by email. We were very pleased with the location. Very easy access to the BTS station and the water taxi that we used daily. We enjoyed the loft and it worked well for the four of us. We would definitely stay there again or at another of this hosts locations. Very clean and comfortable.