Our first night was pretty messed up because of the broken bath tub. The whole place was flooded after we let go off the water from the tub after using it. It was late night. So there isn’t someone who could clean up the room properly after the mess. So we had to sleep in the room with some smell the whole night.
Hotels around has tuk tuk (shuttle services) provided to and fro Terminal 21. When we book the room, they mentioned that they provide this shuttle service too. That’s why we book it even tho the location is so far compared to other hotels. But when we got there, we were told that the shuttle service is not available and it’s because the tuk tuk is not working for almost 2 months now.
We were kind of disappointed with our trip. So thankfully they let us checked out the next morning and refunded our money for the next 3 night stays as there is no other room available.