After spending two days on planes and airports I was hoping for a smooth transition to the apartment. First it took time to get hold of the host to figure out exactly where the place was. There are a few apartment complexes that look the same and I had to spend another 30 minutes in and out of the heat to find the place after going to the gps point left by the host. The alley to get to the place is across a 7-11. The host isn’t around to greet you or flag you down to help you get into the apartment; he lives in another country. I had to wait for communication with him which I had to do with WhatsApp. I had to figure out which apartment his mother-in-law lives because she has the keys to the apartment; she didn’t come out or wait for me so I had to find her. If you don’t speak Thai then it can be a daunting task from working with the taxi driver to finding the mother-in-law to get the key from. When I got into the apartment half of the lights were not working. Also it looks like the place wasn’t properly cleaned. There was still left over food in the refrigerator. It looks like the last time someone stayed or check the place was a month before because there was a bottle of egg whites that expired a month ago still in the fridge. The sink in the bathroom was leaking and there was some hair in the kitchen sink. This is the first time I had any issues with a place on AirBnB so I didn’t know I could call AirBnB directly to get a new accommodation quickly. I tried to work things out with the host and I let him know that I would find another place. I didn’t want to be that guest that just reports to AirBnB first if I could work things out amicably with the host because it could be good for both of us. Everything seem fine at first but when I found a place and left. The host wanted to overcharge me like he was doing me a favor by giving me a partial refund for the rest of the month. I was willing to compromise but he wanted to charge me full rate with cleaning and service fees which under the conditions of the apartment I thought was unfair. I don’t know if it was hard to communicate because English is not his native language and we used the translation feature on AirBnB but some of the grievances I told him, he took personally. Eventually he added insults or didn’t speak to me in a respectful manner. Again it could be things lost in translation. It got to the point that I didn’t even want to deal with him because it was just his way. I got AirBnB involved and they finally resolved the issue and refunded me all my money. I know not all stays will be perfect but even good host might make a mistake or two. I can understand it but when a host just blames the guest and is unwilling to take any responsibility. That is not acceptable. I am sure he has other guests that were happy but it just happens that my experience wasn’t so great. So if anyone has any issues with an accommodation I suggest you get hold of AirBnB right away. It was a learning rookie mistake to try and work things out on my own. Most likely I feel I will get a negative review from this host for speaking out but hopefully your stay will be better because he is working out his system for AirBnB. Hopefully, he will treat it as a business instead of a hobby.