Immediately after checking in, the owner forbade us to use the stove, the next day it turned out that the pool would be under repair for several months. Wifi worked very very slowly.
The owner reacted badly to our proposals to make a discount on the price and we had to contact the support service. The support service resolved our issue with a discount, quickly and professionally. The owner of the apartment did not calm down and began to write to us that we have a child under 12 years old and we cannot live in this apartment, although there was no such condition in the description. We realized that the owner just wants us to leave and provides for all sorts of rules. The support service was very good, they helped us a lot, we found a new apartment and moved.
I strongly advise against dealing with this owner.