The apartment is close to everything yet is far enough away from the nightlife to be quiet for a good night's sleep. N'Dee always responded quickly to any e mail I sent him. Getting the key was seamless, and there is a book in the apartment that answers any questions. I didn't need to contact N'Dee after arriving, but feel confident had there been any issues, they would have been resolved. 10 minute walk to sky train, and the man at the gate will get you a metered cab should you need one. Also only a couple blocks to Bumrungrad Hospital, should you need a first rate hospital.