Khemchira speaks really good English, is super friendly and responsive in a timely manner to important questions. Any question I had before or during my trip, she happily answered. The Airbnb itself is in a great location, in walking distance between the MRT and BTS. Check in/out process was easy. The apartment is very nice, even nicer than the pictures (I think!). The air conditioning is a must in humid Bangkok and works really well. Plenty of natural light (the lighting is otherwise a bit dull) and plenty of storage. The bathroom fan automatically comes on when the light is turned on and the shower water pressure is good/strong. Wifi worked without any issue. All of the shared areas are clean and comfortable - including the bed! The refrigerator can use a quick clean and the pot/frying pan can be replaced (was hoping to cook and decided not to because they were really scratched). I had just enough hand soap to last my stay and had to buy more toilet paper because what was provided wasn't enough. The pool is outside so I didn't end up using it given the intense humidity. To access the gym you have to go outside and the main door is kept open, so again I didn't end up using it because of the humidity, which was a disappointment. No issues with the security guards; came and went as I pleased. Very quiet apartment building in general and easy to find the garbage/rubbish area. You can take the airtrain to Makkasan and easily walk over to Phetchaburi and then walk to the airbnb. I had one small suitcase so it was manageable, although if you don't want to sweat (it is humid!) or take your luggage up/down stairs, maneuver on some small/uneven sidewalks, then get a Grab or taxi. There is construction next door with no set schedule. I was only woken up once at 6am, otherwise was able to get up whenever I wanted without issue. The blackout curtains are terrific. There is a digital billboard facing the apartment which flickers as it changes and some of this light did come into the apartment above the blackout curtains. It prevented me from sleeping well the first night and then I was fine. If this is potentially an issue, just make sure you have an eye mask. What would take this Airbnb from good to great is to provide/have enough toiletries/cleaning products. Overall, I really enjoyed my stay and I'd stay here again. I'd recommend this Airbnb, especially if it is your first time to Bangkok.