Upon arrival at the apartment I was told it was not available due to a technical issue. I was explained that I would be upgraded to a hotel managed by the same company, a few blocks down the road. I was happy with the quick reaction and option offered (didn’t really have a choice anyway), and I made my way to the new accommodation. It was ok, nothing special, clean and quiet and very dated. I didn’t really see it as an equivalent or upgrade to the originally booked accommodation. I wanted an apartment and I ended up in a shabby hotel room. Never the less, it was only for one night and I do appreciate that a solution was found without too much hassle.