1st, the original place we booked is not available so the host found us a different room that he also owns which is very helpful so we do not need to cancel and do refund. Great job here!
2nd, when we get there we are going to cook for our food and no kitchen tools are available, the host and her little sister helped us a lot by prividing all we need. Great job again here.
3rd, they are very helpful and friendly. They can only do so much to make our stay super comfortable.
Lastly, one of the best AIRBNB Experience of my life. Thank you!