We stayed for 4 nights with our teenage children. Communication from Grant was superb and he was always responsive.
The apartment is very well situated being only a 10-15 walk to Nana BTS station, so easy to get to all of the main attractions. Or you can jump in a tuk tuk or taxi if you want to brave the famous Bangkok traffic. We used Grab taxi which is the equivalent of Uber over here, its really easy to register and you avoid the potential of being over charged by the local taxis as not all of them are willing to go on the meter.
The decor is very quirky as can be seen from the photos but works really well. It’s very clean and has all of the essentials such as WiFi, cable tv, washing machine and tumble dryer. There are about 4 convenience stores (Lawson and 7Eleven) only a few minutes away plus a few street food vendors just outside the main building.
The 36th Floor view was amazing giving a great view of Bangkok. My daughter loved sitting on the Chinese style chez lounge right by the large window, you really do feel like you are floating, you do need a head for heights though!
We throughly enjoyed our stay there and having a quite haven to return to really a made the introduction of Bangkok to our children a lot easier - myself and my wife have been before.
Can throughly recommend the apartment.