The English and help from day staff was great...night staff was kind and helpful, but English was poor. The room was clean; great water pressure; clean, fresh bedding and comfortable bed; night table and lamp for reading which was appreciated as there is no window. Room was small, but no problem for a solo traveller or two light packers. The walls are very thin, but surprisingly the floor and the whole place was very quiet (however I had earplugs). They have signs posted “please keep quiet” and “keep clean” which is nice. The 6 flights of stairs - if u remember it’s good exercise - no problem. However, not sure it would be ideal for those with luggage (I had only a backpack and very small suitcase. No safe in the room, but a drawer with a lock and key. Overall, it’s an okay stay and I would again - if I’m alone.