•Booking and Reservation: We had an easy time communicating with Oom when we started planning for the trip. She attended to all our concerns (no matter how stupid some sounded) almost instantaneously -- really quick turnaround. She even accommodated changes in the schedule. Days before the trip, she took it upon herself to reach out, providing us with useful information like options for airport transfers, restos, etc. We appreciated this immensely since a lot of locals have difficulty communicating with tourists.
•Communication: During our stay, Oom never got tired of checking up on us and answering our questions about the city. We even had a wonderful chat when we finally met her in person.
•Safety: The place is safe, with (friendly) guards stationed at the lobby. It also has automatic doors that needed keycard to access.
•Convenience: Oom’s place is conveniently located near the Chong Nonsi BTS station, which made it so easy for our group to around the city. There are also a good number of eating places, a 7-Eleven and a grocery store nearby. A big plus is the massage place in the building!
•Cleanliness and Comfort: The apartment was tidy, and the space is more than enough for us.
•Completeness: We liked that the apartment had everything we needed – heater, microwave, kitchen ware, etc.
•Recommendation and Rating: 5/5. We enjoyed our stay, and I am sure that when I head back to BKK, I will book her place again.