This was the most disappointing experience I've had on airbnb since I joined years ago. In fact, it was the only truly horrible experience on this website so far. Two reasons. First, the condo. Second, the host.
The condo is basically a small box divided into tiny sections. On pictures it looks spacious, but in fact it's claustrophobic and suffocating. Not even enough room to stand up straight in the bed area. There are no blackout curtains. The curtains in the living area let the sun through, while in bed section there is a large gap between the window and the shade. So there is virtually no protection from sun. Thus, early in the morning the entire unit is as bright as in the middle of the day, which interrupts sleep.
Yet the most disturbing thing is the traffic noise, which is unbearable, even in the middle of the night. The condominium is cheap-built and of poor interior quality, so windows do not isolate the noise at all. This, alongside the whistling air-con unit located at arm’s length from the bed, makes sleeping impossible.
Last but not least, bedsheets were dated, pillows had bumps in them, sofa was heavily stained, kettle had plenty of scale in it, while tabletop and table runner were disgustingly dirty.
The host's attitude was entirely unacceptable. After booking the place in March I received a message I would be provided with check-in instructions at the end of April. At the end of May, no instructions were sent. When I asked for these one week before arrival, she sent me check-in guidance for a different condo. One day before arrival, I was informed my check-in time would be delayed by one hour. In the end, the cleaning lady finished her job almost 3 hours late.
Yet the most shocking thing was the host's dismissive and immature manner when I reported the disturbing traffic noise problem causing my sleeplessness. She didn’t respond to messages for long hours and then did absolutely nothing to help, absolutely nothing. She stated the condo was not even hers and only referred me to airbnb for assistance. What a horrid joke!
The overall experience was so awful that I checked out earlier without receiving any refund or compensation. You guys will do yourselves a big favour if you stay away from this place. Avoid, avoid, avoid!