Location - safe and pleasant area, with mall on the ground floor, aside from other malls within walking distance. Easily located using Grab or Google Maps.
Property - resort-like swimming pool, my daughter had a great time. Tower A is farthest of all the 4 towers so if mall at ground floor is already closed, we'd have to walk around the building to get to TowerA. Otherwise, taxi or Grab.
Unit is clean, with the basics. Though i cannot consider the unit to be "luxurious", especially with some wallpaper peeling off or some chipped floor laminate tiles. More than enough kitchen utensils provided, and they are clean. We didn't cook but we're able to utilize the microwave and the electric water kettle.
Rooms are decent size, though the room across the master bedroom is a bit cramped, maybe the layout can be adjusted, or a smaller 2singles/1queen bed config would fit better. Initially found the mattress hard, but we all surprisingly had great sleep on them since first night.
Toilets & showers are clean. The master toilet very spacious. Strong water pressure with perfectly working temperature control. Didn't use the tub but it looked clean and of decent size. Towels are a bit thin but they are absorbent and does the job so i guess that is okay.
One downside is that there is only one keycard. So for a group of 6pax, it was quite inconvenient to have to always wait for the others so we can go up or down together (keycard is needed for elevator even when going down to the ground floor). An option for another keycard, even for additional minimal fee would be great.
We booked airport transfers both ways through the hosts and the driver was the one who got keycard from the mailbox in another building, and also the one who returned it, so having the mailbox in another building was not an issue for us.
Best factor of this stay is the prompt communication with the hosts. We extended our stay for another "night" so we can extend checkout time to 6pm. Will definitely consider booking this again on future Bangkok visits.