I would most definitely stay here again as the location is close to perfect. Wonderful balance of local life, tourist hotspots and very close to shopping.
There is virtually no one at the desk at night. During day time, there are people. The cleaning staff are friendly, the others can be friendlier. But I can’t complain as they were always ready to provide what we needed.
If you wish to explore Pratunam, this is the place to be.