I love the appartment very much. This is over my expectation, very adapt for family. We feel confortable and want to stay more. Just one of thing that I didnt satisfy that one of reception is very cold attitude, never smiles. When I asked to check out, she asked me to give the key but I couldn't hear clearly, and she was very annoyed, saying “KEY” loudly. Even though it's a small thing, it makes me quite angry. all the remaining staff are very polite, enthusiastic, even the staff who opened the elevator door.