Suttaporn was like a 24/7 concierge. She made us feel at home as if she were my aunt/family. She wrote us up an entire itinerary to help us explore Bangkok, personally communicated with our taxi drivers, and was more than accommodating. Without her, we wouldn’t have known what to do or where to go. She personally drove us to multiple locations and went above and beyond. On top of that, I had a stomach bug and she brought me electrolytes and medicine in the middle of the night - even offering to drive us to pharmacy or hospital. I’ve never met such an empathic woman and she deserves more than 5 stars. House was as described and we thoroughly enjoyed being there.