Noppawan as Airbnb host does not exist. It is a made up name by hotel administration pretending that Noppawan is a host and you are renting a private apartment in a block. In fact they are selling hotel rooms on Airbnb.
When I moved in I discovered the room did not look like the photos. The place is drab and very basic with cheap furniture.
As I had booked for only two nights decided to put up with it, but as I went to get some water from the fridge I saw cockroaches walking on the fridge and near dishes.
At that point I decided that I couldn’t possibly stay there, even when they gave me a different room.
I told the reception who is this Noppawan lady? They said she is the hotel. I asked for my refund, but they said they won’t give it, because I rented the room from Airbnb and not direct from the hotel. They told me there was nothing they could do and I should take it up with Airbnb!