We’ve been at that house for 4 nights with 3 people.
First to the good points, the self-checkin was great. Natacha provided address and route information ahead of time and also made it possible to check in earlier.
Furthermore, she was always reachable, even at 2.00 AM in the morning. Which leads to the improbable parts. One of us got locked into a bathroom early in the morning due to a broken lock.
Natacha responded asap and tried to get some help and promised she’d have someone over to fix the lock by the next morning, who, unfortunately, never came.
Natacha also offered us laundry service, which we greatly appreciated, however, we’d also appreciate it, if the clothes had not had color stains from other clothes after washing.
Also, one of the ACs is not working correctly. Which led to an average room temperature in that room of +27 degrees.
In conclusion, the AirBnB is okayish and if the points mentioned above are fixed, it’s a great place to stay. Keep it up Natacha!