Great communicator. Our taxi driver had a difficult time finding the place, although, this seems to be the norm in Thailand even with GPS navigation. Our host spoke with our taxi driver to provide directions and even waited for our arrival on the street to guide us to our Airbnb.
She kept in contact with me months prior to the trip, providing detailed instructions about the area, how to get there by car, bus, etc, as well as suggestions for the local places to check out.