Luckana is very responsive. Great location. Free shuttle to and from airport. The place is clean and has all the amenities you need. The apartment is a bit old. However, the place is only a few mins drive from the airport, so it is unbeatable if you are arriving late at night. My flight arrived at midnight 1 am and Luckana had the driver arranged to pick us up.
If you wanna go to the city center, you can take Airport Link - Lat Krabang station (which you need to take a taxi there) and transfer to BTS at Phaya Thai or transfer to MRT at Makkasan station. Anyway, great place to stay.