WARNING! The apartment on these pictures is not in fact the apartment Rebecca is renting.
The apartment she is renting is of similar layout but all the furnishing and decorations are either different or not present at all.
Despite the numerous hitches our family (two adults and one toddler) spent a month at Rebecca’s place.
Here are the main things we loved and we disliked.
WE LOVED: the location is amazing!
The shuttle bus running very frequently taking you to Central Plaza (Phra Ram 9 MRT station) and back which is a great feature.
The daily market Jodd Fairs and the newly open weekend organic market are five min walk away and they are clean, beautiful, very well organised and thought-out! We loved them both!
The Belle Condominium staff was fantastic, everybody was very polite, and the pool and the entire condo is very well maintained.
The pool is an amazing feature! We used it almost daily, our son loved it, t is a true gem!
The people living in Belle are very friendly and there is a very chilled and relaxed family vibe. Socializing is not necessary (if you are not into it), however, if you want to talk to others and get acquainted this is the right place. We really appreciated how warm and welcoming the Belle community was, we even made friends.
Ivy, Becca’s main help/staff/helper was always trying to help. She organised some drinking water for us to placed in the apartment prior to our arrival, which we appreciated.
WE HATED: when we came and found out the apartment was not the one we had booked we reached out to Becca in good faith as we thought there simply had been an unintentional mistake. Becca’s attitude was surprisingly very hostile and made us feel uneasy with her “if you are not happy leave immediately”. She was insisting it was the same apartment and we had to picture prove her otherwise, it was a very quaint welcome indeed.
Among many issues there was an extra big wooden bed in the living room and moving it proved to be a major issue and haggle! It got resolved after three days of us insisting, the actual removal of the bed took less than five minutes in the end, we were stunned.
There was one fork and two spoons and there were not enough dishes for two people at the beginning and sorting this issue out also took days. We had to ask a few times and almost ended up buying our own.
When we asked for whatever was listed on Airbnb but was actually not in the apartment it very frequently ended up being an awkward and unpleasant negotiation. Some missing items were never replaced, and Rebecca simply said they were mistakenly written at the Airbnb listing. Compensation was never offered in any form let alone an apology, and what was more Rebecca repeatedly asked us to pledge we would not be claiming any kind of discount later. We were very confused and uncomfortable, we even reached out to Airbnb Support, and they explained we were actually entitled to extra discount based on all the discrepancies.
The air-conditions in one bedroom needed fixing three times, air condition in the living room needed fixing once.
There were no cleaning products.
PEST PROBLEM was worsening throughout our stay, we also had a BED BUG ISSUE.
When we informed Becca she sent “pest control”, which turned out to be a lady with a Bayer Quantum gel (pesticide). It did not help and when we reached out to Becca again we were told “in tropical places like Thailand bugs are sometimes unavoidable”.
We had been visiting Thailand for ten years and never have we experienced such negligence and nonchalance from a host.