Checking in is not that smooth. waited quite a while for her staff to bring over they at lobby. Room matched with picture that Sarisa posted. Sarisa respond time is a bit slow at times but she did provided the kettle during our stay as per my request. Remember to bring your own hairdryer. Location is great for shopper also 24/7 mini mart is at the ground floor ! Careful on shower curtain rod as it always drop off from wall. Bed room is not fully clean as lots of hair and dust still at the size of the bed.