Flat was very nice and clean. Coffee maker and TV had no instructions and we were having challenges figuring them both out. After spending an hour and several days trying to figure out the coffee maker I realized it was broken. No attempt to replace the coffee maker or provide a suitable option. We paid a cleaning fee but she sent a note at the end of the trip to take out the garbage and wash all of the dishes. I find this unacceptable if I have paid a cleaning fee.