We booked this room but there was an issue about it so the host offered us another room+300baht refund. New room was on the 30th floor. We had a problem and didn’t know how to get in to the room with the code. Tried to call the number that they gave us on the chat but nobody answered the phone. We had to call someone else’s number and we thought they might be helpful but looks like they didn’t even know that we were checking in on that day. Waited for almost 1 hour then the woman (Dianna) called us back and then we managed to get in the room
The room smells dusty. It looked like nobody had been here for a long time. Light in the shower is not working. A/c made some very loud clicking noise at night and we couldn’t sleep. Only 2 usable power sockets in the living area next to the door, the shower head was detached from the wall and needs fixing and under the bed was very very dusty! Not worth the £61 per night at all