If you are looking for a place right by BKK airport this is where you want to stay! The host was awesome and quick with her responses and even though I wanted to book a place last minute she was able to accommodate for me. The hotel staff is very friendly and extremely considerate and helpful. We were able to leave our luggage in their storage room after we checked out before our flight so we could explore a little bit more of Thailand before our trip to the airport. The Regent also provides FREE shuttle rides to and from the airport for all of your guests. Overall a great experience! We will definitely return next time we are in Bangkok !