Check in deposit was 10,000 bht CASH
No roof terrace as this is closed off and reading back through the reviews this has been going on for some time
No hot tub
No BBQ machine on roof garden
No 2 Meter diameter big Jaccuzi on roof top
No telephone
No golf simulator cinema room
No breakfast provided
No washing machine
Swimming pool floor tiles extremely slippery when wet
Wifi only worked in lounge areas and wasn’t available in any of the bedrooms
Quite a list for a so called presidential suite
Any food is outsourced and delivered (takeaway)
Check-in
check in would have and should have been a breeze, except for asking a 10,000 bht cash deposit.
If this amount was know when booking this would have been made available.
However, as we just landed we only had a small amount of cash on us as well as a credit card.
We were told we couldn't pay this by credit card and that the host will only accept a cash deposit.
We were unable to meet the demands as it was late in the afternoon so they took our passport as deposit, which none of us were happy about.
After speaking to some of the other residents we found that their deposit range between 3000-4000 bht
Communication
This was mainly down to the fact of no telephone in the apartment.
Any time we needed something or to ask questions we had to leave the apartment and travel down 6 floors to go to reception.
The receptionists keep telling us that we should just call down but as explained to them, theres no phone and nothing was down about it
Location
The location of the property is some distance from anywhere (as a tourist) you would want to visit. The property is half way down a very long back street road, and when i say long it takes between 5-10 mins to reach either end and to flag down a taxi.
5-10 mins doesn't seem like a long time but when the heat is 36-38c which it was when we stayed in april it will feel much, much longer.
Value
This place could be very nice if EVERYTHING that was listed would have been and should have been made available. it's big and spacious but renting out a property that is not finished and lacks the amenities listed is quite frankly unacceptable ... its extremely disappointing that after a long day of travelling with small children and various taxi rides and aeroplanes that you find the place is being renovated and theres been no mention of this by the host or in the listing. This is the first time i have had this horrible experience.