The worst part of my stay is the extremely rude and poor customer service. Berry seriously needs a customer service course. Refused to apologise for all the inconveniences we faced such as cockroaches found in the apartment dirty kitchen and table and hair in the bathroom and that’s just to list a few. Apparently it’s “minor details” and is not a big deal. I have a baby who just started crawling when the floor is dirty and there are cockroaches in the house that’s not minor. That is not to mention how expensive the place was. Thought I was paying premium for a premium experience. Boy was I wrong.