Even though we never got to meet Jane throughout our stay, that didn't stop us from experiencing his friendliness and helpfulness. He always responses very fast to our queries, and tried his best to accommodate to our requests. Needless to say, the apartment was perfect in every sense; everything a traveler needed was provided for, from towels to toiletries, free stocked up water in the fridge, and even many basic cooking utensils and ingredients in the kitchen. We spent so much time in the apartment because it was so comfortable! The only down side was that the location was slightly far off from the main road, it would have taken about 15 mins on foot to get out, and it didn't seem very safe especially at night when the streets were pretty dim. Never got to use the hourly shuttle, but the cab fares weren't exorbitant too to get to the city so it wasn't much of an issue. Highly recommended place to stay overall!