Richy is one of the most responsive hosts we've ever had. If you have any questions, she responds within seconds. She also gave us some great tips for places to eat. We really enjoyed the condo, the swimming pool (hardly anyone uses it so you get it to yourself most of the time), and all the places to eat nearby (you can get to the Imperial mall food courts via the BTS for free!). It's just a quick 5-7 min walk to the BTS and from there you can easily reach major attractions. If you don't like crowds and noise and enjoy local prices, this is a better spot in my opinion than the center of town. Highly recommend and would stay here again.