The overall experience was OK but considering we stayed there for almost 2 weeks we didnt feel valued.
We booked for 3 adults but we only get 2 bottles of water and wifi access for 2 people only. When we were at the airport, they said we can early checkin for a fee but took it back so I tried to book an extra room so we can rest early and I was able to do so. Clearly they can but chose not to and we were willing to pay for early checkin. The area was flooded knee deep for 7 straight days. Plus the most painful exp was we booked in advance for a shuttle service going to the airport on our way home, I was just right in front of reception before the pickup time and they knew I was waiitng for my friends but didnt care to tell me the van left without us, they were just 5 mins late and I told them theyre on their way down. If none of these happened, the hotel was really a great pace to stay in.