I never met Amy but her staff was very easy to communicate with, which made checking in very easy.

The location doesn't get any better for Bangkok. The building is literally attached to the BTS station, which is one of the main modes of public transit in the city.

The place was very new and clean, but lacked some basic household things (ie: hand soap, dish soap, dish towels, plunger, etc) that I needed to purchase on my own.

Overall the stay way great! :)