We didn't arrive until after 10p and the security personnel were helpful and very nice while we waited for someone to let us in from Kong's staff. The residence was clean and tidy. We felt at home and lived like a local for several days during our stay. Kong was very helpful with offering recommendations and the residence is close to the shopping district (walkable or short taxi). Kong even called for a taxi when we had to leave at 3a for the airport. His hospitality was exceptional. We highly recommend. Thanks again!