It was a bad experience. It was agreed to arrive early, and he asked me to book directly so that I could enter quickly. The trip was about 15 hours, and I arrived at the building at exactly 6 am, and the special data was sent to receive the room and elevator cards.. and after searching for more than half an hour.. we did not find the keys The host was contacted by us and some of the workers several times, and he did not reply until after three hours.. Upon replying, he told me that unfortunately the apartment had people in it... It was a shock to me after a very difficult trip.. I asked for any solution, even temporary, and he did not help us in any way. Something .. and we spent 7 hours in the entrance of the building .. where we had more than 4 bags .. and we do not know what to do .. he did not try to communicate meaning even if for one time not calling and he did not answer the phone .. he was the worst host Imeet in my life was not He didn't care about anything..