My husband and I booked 2 nights here to decompress and get over jet lag after a long flight from the states. From booking, communication was excellent and the hosts were very helpful. We arrived very late (1am) and KC stayed up to greet us and make sure we got in OK. We were given a different room than what we had booked (I think he was trying to be kind by giving us a room on the 2nd floor instead of the 5th floor) but the room we were given had a really intense odor that seemed to be covered up by air freshener. To make things worse, there were no windows in the room, to get fresh air. However, The hot shower was lovely, the AC worked well and the room was clean. The next day, upon our request, KC kindly moved us to a room with windows. The street is really busy so there is some noise from all the cars, but this didn't bother us. The beds were also rock hard, but apparently that's the norm in Thailand. Upon leaving, KC ordered us a private car to take us to the airport, which was very helpful. A fine place to stay for a night or two.