Max was great! Very prompt in responding to messages and acting on requests. The apartment was exactly how it was pictured and provided all the necessities required for a comfortable stay for 4 adults and 4 kids. Super fast internet provided with a tv equipped with streaming capability from Netflix, HBO Go etc. The kitchen was fully equipped so we get to cook our meals at home before going out for our excursion. Location was excellent, about 5-6 mins walking to Phloen Chit BTS, which makes traveling a breeze. The unit also comes with self check-in and check-out with simple instructions. All in all this unit was more than we expected, one of the best accommodation I’ve had in BKK!!