Great host. You will get all the help/info you need with fast reply from owners.
Regarding Room, it is neat and clean and spacious with almost all house amenities you need. The area is quite, safe and walkable to Khao San Road (Night life) and a lot of Buddhist temples around. U can get your groceries from 3 7/11 stores just outside, easy to get taxis, tuk tuk, etc. However it has following minus points.
1. Only one bathroom which is a problem for sharing among 8 people. Although there is a toilet in ground floor, it is not usable.
2. No wash basin/mirror outside. Even for brush/hand wash you have to wait for bathroom to be available.
3. Room Service only once I.e. at before check in. Rest daily cleaning is chargeable and you have to ask explicitly.
4. If you want to keep your luggage before check-in or after checkout for few hours , then you have to keep outside which is under cctv surveillance. So it's up to you to leave your luggage there or not.
For us above problems were compromisable. Hence we will recommend this place.