I will start with the positive.
The flat was very comfortable and clean and the bed was nice and comfy. This was the most equipped air bnb I have ever stayed in. It had everything you need. There was also an abundance of food places juts a short walk.
Check in was not clear and there should have been better instructions.
My second issue was the shower head broke. I contacted air bnb global and they said someone would come and fix it. This never happened.
My third issue was the air con broke on New Year’s Eve. I had to quickly book another hotel over new year because no one could fix it for two days because of the holiday. They agreed it would I be fixed in two days at 10am. I checked out my hotel early to come back for then to tell me that can to fix it for four hours. It was fixed in the end.
Air bnb global we’re not the best and there was no phone number or point of contact to speak to while there. You were not allowed to talk to anyone in the building or reception. Strange.