Tanawat was very accommodating and upfront immediately after booking that the room I got would have to be smaller since it was the only available one, and was very professional about getting me a partial refund. Totally fair. The room itself was totally worth the money, it was cool and chic and had what we needed and good for a place to crash. He was very good at staying available so I could update him when I was checking in super late, and woke up early to check me out when I needed to. Thanks!!