My friend and I were able to check in around 11pm and the staff on desk doesn't know about our reservation good thing we had taken screenshots of our receipt and reservation. The hostel was clean, they provide indoor slippers and all the bathroom essentials except for bath towel which you have to get from the front desk. The hostel is accessible to almost everything. We felt very secured in the hostel and the bed, toilet and room was really well kept, clean and homey.