I do not recommend this place or any place run by this company! When we arrived, the address was not on the apartment. Our taxi driver and my husband and I walked up and down the dark poorly-lit alley looking for the address. None of us could find the place. So, I called the host. Her English was really bad and I could not understand anything that she was saying, so I asked our taxi driver to talk to her in Thai, her native language. She told him where to go. She told him the code to get inside the apartment. We dragged our suitcases up a very long flight of stairs because there was no elevator. The host then told our taxi driver another code to open a box on the wall that contained a swipe card. She told him to go into Apartment #1. We used the swipe card and the door opened, but we were horrified by what we saw. The apartment was filthy and it had a strong smell of mold. There were 3 pairs of shoes inside the apartment. We walked around inside and could see that other people were already living in there. Their suitcases were open on the floor and their clothes on the bed. I called the host back and I told her that people were living inside the apartment and we were going to a hotel. I told her that we wanted our money back and she said, "No." It was already late and we were tired after a long trip, so we went to a hotel. Later, she said that we went to the wrong apartment and it was our mistake. But if it was a mistake, then it was HER mistake because she told our taxi driver where to go and gave him the codes that opened all the doors. The addresses should have been clearly marked on the buildings. (This company apparently owns several apartments in this same alley.) The neighborhood is dirty and very ugly. We never got one penny back. This company is completely disorganized and when you have a problem, there is no one who speaks good enough English to help you. Our taxi driver was an angel and he helped us so much. I don't know what we would have done without him! We never spent one night there but they took $130.+ from us and refused to refund anything. In my opinion, that is theft.