I really like Motto's place and he gives very quick responses. I had an issue in that on arrival the bathroom had clearly not been cleaned properly (water/grime in shower and wet bath towel hanging on door), but fortunately Motto responded quickly and had the issue remedied within a couple of hours.
The recliners and tv are as grand as they look, good east-facing window view, and the building's gym is quite nice.
I'd stay in Motto's place again and I'm sure it would be five-stars, but for this stay deducted one-star for the cleaning issue - also a small investment in nicer towels would be great as the current ones don't fit the luxury feel.