Checkin was easy considering we needed a new room entirely. The original listing showed pictures of a room with a window and double bed, the description said for 2 guests. Originally we were guided to a very small room with a twin bed. We were grateful as they were quick to fix the misunderstanding and had given us a room with a double bed. Still extremely small and claustrophobic with no window. Despite this awkward check in, and misunderstanding, the rooms were spotless, the bed was comfortable, washroom was clean and the location is perfect. 10 mins to soi cowboy and 10 mins to terminal 21. 10 mins to skytrain. I would recommend this to anyone and would stay here again.