Though I never met Felix, he was great at communicating prior to arrival and providing clear information for check in. The front desk staff is always available and helpful. Internet is a very small fee a day (less than $1). The room is very simple. The bed is moderately comfortable (I find beds in Thailand to be *very* firm). The access to the pool and laundry facilities is very nice. The location is near a busy spot, but tucked away down a side street so it is very quiet. There are plenty of local food stalls and shops surrounding the building and area. For the price, a great location and plenty of conveniences! I would definitley stay again.