Off was very friendly, though I only met her for a few minutes. However, Nam (I suppose that’s how it’s spelled) was uber friendly. Her voice was filled with cheerfulness and positivity. Furthermore, she was always ready to answer questions by anyone of the travellers. Place was stylish, with nice kitchen facilities and amenities. Stay was as pictured, comfortable bed and pillow. Bathroom was clean, and they even set up hotel-type mounted hairdryer for travellers. Very thoughtful.