First of all Lily was a great host.
We did have issues at check in but not Lilys fault. They took our picture and fingerprints so we could access the building ect an we was told it would be active in 24 hrs, 2 days later still nothing worked but another receptionist helped do it again and it worked within 1 hour
Other issue was pool was closed for the week we was there, This wasn't mentioned but Lily sorted me a pass tpnuse a hotels pool across the road which was perfect
overall everything at this place was as described and id happily stay again and as i said Lily was a great host