Okay, my family and I had to book a Longterm stay last minute. We were able to find Summer’s place, which in pictures looked lovely and quaint. Communication was very difficult with Summer from the moment we booked it. The evening prior to us checking in, Summer messaged me at what time I would like to check in. I mentioned to her that I was already in Bangkok and if it would be at all possible to check in a bit earlier. I did not hear back until the next day when I messaged her again. She informed me that my family and I could check in between 12:30-13:00. When we arrived, we waited for her response. She informed me she had a late check out and we would have to check in at 13:30. We waited in the plaza next to the apartment and after waiting and messaging, Summer informed me she couldn’t get ahold of the cleaning lady. After 14:30, the cleaning lady showed up to help us check in. When we arrived to the apartment, it was extremely dirty. The kitchen had grease on the stove and grease stains everywhere. There are markings on the wall, the bathroom looks like it hasn’t had a proper wash in ages, it smelled like cigarettes and my daughter actually found cigarette butts outside her window, the cleaning lady was still in the apartment washing sheets. I addressed my concerns and Summer simply stated that it wasn’t a new apartment and what should I expect. I told her it wasn’t about being new but about being clean. There are many places with wonderful reviews for you to choose from, our options were very limited and this experience unfortunately happened to us.