This was my first visit to Bangkok and I arrived in the evening with a 3 night booking. Bee had been very efficient in all her correspondence however her father was my host. Pimon was extremely friendly and helpful however his English not so wonderful. This was an issue for me in regards to my location and feeling confident in stepping out of a condo in the morning to navigate a big city. Perhaps the use of technology is taken as a given these days but as a solo middle aged traveller I like a clear map together with directions. A basketful of nondescript pamphlets does not suffice. The apartment is a wee bit out of the hub of things and in my opinion best suit the direction savvy as it is not in a tourist area. It was not all negative as Bee's father is a true gem and having spoken to Bee she said though no one has had my issue she will address. All the best with the TV/DVD. User friendly - not for me!