receptionist are nice. we got upgraded room (from family room of four to two deluxe twin rooms) since the original room has not ready yet. design is average, one bathroom from three rooms i booked a bit dirty (wet hair at the bathroom floor). others two rooms are really nice,clean and big. super near with convenient store,mcd,supermarket. walking distance to sutthisan mrt station. So a bit far from sukhumvit area.