Ladies and gentleman , this was the worst experience ever with airbnb in 10 years
- i contacted the host the day i reserved and i didn't get any answer until 3 hours before check in , only after 3 of my missed calls
- i arrived there and i waited one hour from 2 to 3 pm ( check in time was 2pm ) that someone show up to make me check in
- the agency sent a poor girl who didn't speak any single word in english, she just opened the door and left without even explain whats in the condo
- i entered the room ( which could be even ok ) and the surprises weren't finish , bedsheet were dirty, they didn't change it from the past clients , no towels, no toilet paper, no water , NOTHING
- obviously i called them 10 times and nobody answered
- i tried to leave the flat to buy some water at least but the door was locked so i stayed 1 hour waiting someone to come to open , they never did
- the only good thing this "agency " ( if they can be called like this ) did is to approve my request of refund and let me leave immediately
i don't even know how they can still doing business treating clients and people like this , vote 0