Communication before and during this first trip to Bangkok was extremely excellent with Bee and Pimon. Mr. Pimon was super welcoming upon arrival and very helpful at checkout even though we had to leave at 6 am. He even helped me close my overstuffed suitcase! What we loved was how modern and homey the unit felt. Also, the toiletries provided was very helpful considering that Bangkok was the second stop on our trip and a lot of our stuff was running out. Will definitely book again if I'm in Bangkok.