Although we did not meet Cindy, she was very kind and efficient answering questions and providing information. The studio was very clean, comfortable and well-equipped. Wifi was excellent. The hot water was not hot enough in the shower, and Sunny, came immediately to have a look, but was unable to make it much hotter. The neon lights give a somewhat institutional atmosphere which is reiterated in the building itself.and the TV only has a couple of English channels, but you cannot beat the price and value for Bangkok.The neighborhood is outside the center, but has many shops and food options and is close enough to the BTS station. I would recommend the place if you're on a tight budget.