When we got to the room it was really hot so we turned the AC on as it was 39 degrees outside. Waited like 10 hours n the AC wouldn’t cool the room and it was leaking water everywhere. I msged Nui to let her know, she asked us to turn the AC off and she will send a technician the next day at 1 pm as this issue couldn’t be resolved at that time. No problem, things happen. Around 2 am the AC started to throw chunk of ice out even tho the AC was off, the room is small so water was everywhere.I Nui on Airbnb as this was the only form of communication provided. sent her pictures told her what was going on. She msged me in the morning saying this will take 2-3 days to fix and would like us to shorten our stay. I asked her to let Airbnb know about this but I did not hear back from Nui from 9 am till 2 pm. And she only msged to tell us to leave by 4:30. No technician came at 1 pm as promised and we were left to figure this out on our own. Took us 6 hours on the phone to sort this with Airbnb.