The place is in a good location, as it is easy to get there from the airport via metro and is close to the city centre, metro being only 10 minutes walking distance.
Place is secure, beautiful and the pool + gym is a win when in Bangkok.
Pool has a nice view and the gym is fairly big and well equipped.
Communication is on point and always with a quick response with a lot of recommendations of local restaurants.
Since the apartment is very close to a city centre it is a very busy street and one might not be able to get proper sleep.
What was a bit uncomfortable was always going through the garage due to installed fingerprint scanner which added to the security, but we kind of did not feel welcome. The owner notified us of this 2 days before our accommodation though, so we did not really mind (we stayed for 3 nights).
Overall the experience was good.