Aura was responsive, and easy to communicate with throughout the whole check in and check out process. We were very pleased with our stay with her, even though we did not meet. She informed us early on the steps to check in and how to check in, and everything was done through Airbnb messaging. There was no need to meet in person either, as she had been thoughtful enough to provide us with everything we needed during our stay.
Our only suggestion for improvement is to install the bedroom mirror (in the single bedroom) properly as it can be a hazard if it falls over :)