I booked this room for my relative because it's near to where I am residing. So, I know the location and neighbourhood is good. Also, it's quite near to BTS.
However, when I bring my relatives in the apartment. We were so shocked to find that it was very dirty and room is filled with smell full of pesticide (upon entering the room we saw two bottle of pesticide to kill insects and cockroaches lying on the kitchen counter).
There was so many small cockroaches inside the fridge and kitchen (some moving). And also socks hanging out on the dirty balcony.
I was angry at that time. So, I left my relatives at my own apartment first and reported to the host. The host declined and insisted that her place was cleaned yesterday. And comfort me by saying that that's how she would leave the place for her previous visitors. At last, I had to clean place and it took me 3hrs.
I sent her pictures of how I cleaned her apartment she said she will refund the cleaning fees to me. But I am not looking for money compensation. I just wish the host to understand that the cleanliness of her place when pasted to me is unacceptable!