Mel is a good at communicating and quick response. We had lost when we first came to bangkok and he was really helpful. Even when I was really frustrated with little 2 year-old girl, he still stayed calm and directed the place well.
The apartment is clean and bright.
The location is little hard to find even the taxi drivers and locals might not know if you show them the address. I recommend the future guests use the Bangkok suite hotel address instead of the actual location point.
If you bring kids along, be careful with the bathroom floor as it is a bit of slippery after shower.
Overall Mel’s apartment is worth the money and comfortable to stay. Recommended!