Warning! We woke up to a dead bug in the middle of the night and had several bites over an 11 day period. We had originally booked for 1 month but checked out in the middle of the night on the 11th day when we discovered the bed bug.
I've been travelling around the world and staying in Airbnb apartments for the past year and this is by far the worst experience. As of yet we have not received a full refund for the remaining 20 nights - and It's been almost 3 weeks since we left. The communication is awful. I've had to chase up multiple times about my refund and all they've offered me is an amount for half the remaining nights. They've pretty much just taken my money.
The apartment itself was very well furnished. Very spacious, with high ceilings. It's off a side road in a very convenient location. There are lots of nice restaurants and cafes nearby.
However, it's the type of place where you can see and feel that they've been lazy with the cleaning and maintenance. For example we spotted the following additional problems:
- The shower curtain rail wasn't attached properly and just fell off during showering
- There was a lot of dirt and dust under the beds
- Lots of mould on the ceiling of one of the bedrooms. They said they’d fix it but never did.
There's also a big mosquito problem because there are large gaps between the door/window frames.
Sadly, I've had the misfortune of finding out what type of people they are. They take very little pride in their guest's experience. And they don't have the integrity to do what's fair.