Jitladda is very nice and friendly, she always was there for us when we needed help. The appartment is really really nice, well decorated and clean, everything was there you could wish for, air conditioning, towels, even some snacks and water in the fridge, etc. The appartment is very well located near sky train and bus station and big supermarket and restaurants. Downstairs there is a nice coffeshop, too! Swimming pool was nice but the water was too cold fur us to swim, and also the mattress of her bed was hard, but you'll get used to it after some days. View from bedroom was also good with a really big window :).