very unresponsive to a lot of question. someone just ignore my question too. and sometime they respond with very bad attitude. at the end of the stay they ask for extra 1,100 dollar for damage to the place. we did no physical damage at all to the place. some of the stuff they said we did already there when we arrive. we did cause some dirtiness that probably just need some cleaning. No way it should be 1.100 usd. worst experience i had on airbnb