Erica is very helpful and response quickly. Her room is as in the picture. 7/11 is just downstair and 1 coffee shop. Bed is comfortable. The location is perfect for me cause i want privacy and get away from traffic noise. But if u look for restaurants or stores walking distance, you will be disapointed. But the condo is located in the city so you can get around easily. Love my staycation here.