Communication and check-in is very easy with Ploy. She also responds quickly and efficiently to issues. She seems like a very nice and considerate person although I never met her in person.
The location of the flat is also absolutely perfect. You can almost get to the door directly from the BTS. Wonderful bars and restaurants all nearby.
My main issue with the condo is the cleanliness and the state of the condo is much worse than the listing depicts. There was quite obvious water damage to the floor in the bathroom, stains on the kitchen counter tops and floors, and a couch with a leg broken. The couch leg collapsed the first time I sat down (I weigh 62 kilos). There are also very obvious holes in the wall where a TV used to be. This is my first non-five star review for an airbnb, and I actually left the condo a couple of days early due to these issues.