great host! very responsive and helpful. MAC allowed us to leave our luggages in the room for no additional charge and also arranged airport taxi for us. we love the room, its very spacious and clean. the location is very convenient, just a few minutes walk to Ploenchi BTS station and walking distance to central world and central embassy. a boardgame shop is just a few steps from the bts station if this is your cup of tea :) highly recommended ^^