SiamLife was great when we had an issue where we could not use the kitchen appliances as ultra modern compared to ours at home. He was quick to call us and talk us through getting the oven/microwave working. He responded quickly when we needed to confirm things like the checkin/checkout procedures. Apartment was spotlessly clean with all new appliances, crockery etc. For cozy read small for the living area but kitchen area along with bedroom and bathroom where no problem and as a base was perfect for us.