This’s the worst experience on Airbnb ever…I arrived in Bangkok at night and when I got there they left me the wrong card key..i couldn’t get into the room until midnight…I tried to contact the host but he didn’t reply my message during that time so I didn’t get any help from him and his number is based in Shanghai china(my family is also in Shanghai ..so I had to ask them to call the host to get help..but he didn’t answer the phone either!)..they don’t have local staff ..and the guys in guardhouse refused to help me at the beginning..they don’t speak English..so it’s hard to communicate ..finally they changed the room for me ..but the room was so smelly and I found two cockroaches there..bigger one was on the couch and the other smaller one was in the kitchen cabinet!