Apple was very accommodating. This was my first air bnb experience. We booked the room at about 10 pm coming in from a late flight from phuket. Within an hour she arranged for pickup from the airport and got in shortly after midnight. The place was awesome. Great wi-fi connection. I will definitely compare all future air bnb experiences to this one. She set the bar high in terms of affordability, cleanliness and attitude. 5 stars all the way. Thanks Apple! - Wes and Visa