Joshua's place is great. We arrived a bit in a rush as our last apartment was not satisfying and we arranged the switch all in one morning, which was fantastic for us. We never met Joshua but the check in and check out processes were quite simple.
The apartment itself is well located, close to many grocery stores, restaurant (a ton of them Japanese) coffee shops, spas, etc. It's on the 8th floor, on the same floor as the pool and gym. There was only 1 key provided, so we had to ask at security for a second one, but we got it without a problem.
Our overall experience was good. I'd come back.