The host was very responsive. place was clean and had most of the items you need. The only issue was that the picture of the pool in the ad was a picture of the pool in the building across from this one. we usually swim everyday and the pool at this side of the complex was roped off on one side, dirty and never gets sun, so it is way too cold to swim in. if the pool is the reason your renting it don't. other than the pool issue the apartmentwas great and very close to the bts and restaurants.