i BOOKED THIS UNIT PALED IN FULL WAS NOT ALLOWED TO GET THIS UNIT BY AIRBNB I WAS UNDER TEST & GO WITCH MEANT I WOULD ONLY BE IN THE UNIT FOR 29 NIGHTS NOT 30 AIRBNB LIED TO ME & DID NOTHING TO HELP IN ANY WAY JUST LIED & SAID THEY WERE WORKING ON IT & WOULD CALL ME BACK SHORTLY THEY NEVER DID THEY JUST WROTE ON MY PAGE THEY DID NOT HERE FROM ME & IF THEY COULD HELP IN ANY WAY LET THEM KNOW I CALLED IN 3 TIMES ASKING WHAT WAS GOING ON & THEY SAID THAT SOME WOULD GET BACK TO ME THEY NEVER DID WHEN I WROTE NO MY PAGE ASKING WHY THE ARE LING TO ME THEY BLOCKED ME FROM THAT PAGE
Oct. 30, 2021 I called in to get some help & info
Do to the 1 nt mandatory Quarantine & the min. 30 day stay in the rental unit how will this work ?
I asked for what my options were & I made it clear that I wanted to go
I was told at the time that she would pass on my concerns & some one would get back to me THIS WAS A TOTAL LIE
Nov. 1, 2021 Message from Airbnb Support:10:40 PM
we haven't heard back from you from the last day. If you are still there, please let us know–we want to make sure you are supported.
Nov. 1, 2021 I CALLED IN & WAS TOLD ON THE PHONE THAT THEY WERE WORKING ON IT & THEY WOULD GET BACK TO ME IN THE NEXT DAY OR 2 ANOTHER LIE
Nov. 5, 2021 Message from Airbnb Support:3:00 PM Please let me know if you need any further assistance.
Select to open user profile for Jurgen:7:17 PM AGAIN i CALLED IN GOT THE SAME LIE AGAIN
I CALLED IN 2X I WAS TOLLED ON THE PHONE 2X YOUR WORKING ON IT & WAIT YOU WILL GET BACK TO ME WHAT IS GOING ON ??? WHY AM I BEING LIED TO ???
Nov. 8, 2021 I HAD CHOSE BUT TO CANCEL MY FLIGHT DO TO THE FACE THAT AIRBNB WAS NOT HELPING ME IN ANY WAY IN FACT THEY WERE LING TO ME
I COULD NOT FLY TO BKK & THEN FIND OUT I CAN NOT GET THE CONDO I PAYED FOR