Im a return customer so that says a lot. Always easy to communicate with K and his family I if there are any problems or simple requests. The room itself if suitable for your stay if you need somewhere clean and safe to shower and sleep. The Building has a lift if you have heavy luggage. The room has been recently refurbished and there is a microwave, fridge and kettle but no full kitchen. There’s no TV, but there are plenty of power points if you need to keep a laptop or tablet/phone charged. Would definitely recommend to all