I had a broken foot. I went to the apartment hoping to rest. The apartment was not ready even at 2.30pm. That was still ok as the cleaner was due to come. But it became clear that the apartment was not as the pictures. The furniture had stains everywhere. Everything looked worse for wear. It was like someone got murdered and didnt clean up the evidence. There was dust on surfaces and corners, including the folding glass dividers. But what was worse was the smell. This may not be Sophia’s fault. But someone had smoked in the room. And the stink was coming through the AC. So no matter how much one cleans or use sprays, the smell would have stayed. I had an allergic reaction. Initially Sophia did not want to allow a full refund. Eventually, thankfully, and I am grateful, she did. In any case, this would have come under Airbnb’s Aircover. The listing is just not accurate and it was a health and safety risk.