Overall I had a pleasant 40 day stay here. The communication with Ivy was excellent as she was often quick to respond and tried her best to assist me however she could. The building has very thin walls, and for the first 2 weeks I had a very noisy neighbour which made things very difficult all throughout the day. If he had not moved out I would not have continued to stay there. Another small issue is that the air-conditioning in the bedroom needs to be serviced as it makes some weird sounds especially at night. I have put in a note for the staff to take a look at this.
Apart from that, I definitely recommend staying here as long as you don't mind some thin walls and occasional noises around outside. If it gets too much, you can contact Ivy or one of the staff to try and help. For example, one day the music next door was too loud so Ivy helped contact the juristic department and they stopped playing music loudly almost immediately.
The kitchen was fully equipped with cutlery, utensils, pots, pans, chopping board, cups, a kettle, toaster, rice cooker, coffee machine, and microwave. These were very useful. The bathroom was also equipped with toothpaste, soap, shampoo, and conditioner. There is also a washing machine that is provided. However, utility and water bills have to be covered separately - some people may not like this.
Lastly, Rebecca and Ivy were very helpful as due to the Covid-19 situation, my plans to leave kept getting delayed. They helped me with altering the booking request a few times and were very patient when the banks started having issues with my payment going through. Everything was resolved eventually but I must say that I appreciate the hospitality provided by the team. Great job. Will come back again in the future if I get the chance!