We arrived late in the evening so we missed the chance to get in touch with Kittima but everything where prepared for us so it was easy to find everything. When we arrived we totally fall in love with this place so we definitely can recommend it. We had a very nice stay there at new years eve and the rooftop was a great place to see all the firework. We also loved the neighborhood. There were not so many tourists so we had the chance to get a more authentic feeling for Bangkok. We looking forward for our next stay!