Communication and location were excellent. I don’t want to be too critical (post Covid as I know everyone struggled with no tourism) but we experienced a few issues - rock hard bed (and I sleep on a firm mattress at home; tv not working and there was no effort made to repair it during our stay; kitchen water filter tap not working; noise carries through the walls (way noisier than the other Bangkok apartment we stayed in); good pool but could be great if general maintenance around the pool area is conducted (heaps of pool tiles missing and forget about looking at the view through the pool screen - hasn’t been cleaned for years) and no pool umbrellas or shade.