I literally have no complaints. My taxi driver had a bit of trouble finding it, but he called them and was able to locate it we quickly. If you just use Alice Cafe in Maps or Grab, it's located right above. Check in was a breeze. The staff was so kind and professional. The room was great, the A/C worked perfectly. The whole building was spotless. A high point for me was that they had an iron and ironing board for use. I am a person who has to iron my clothes and not every hotel or hostel has them, so this was a pleasant surprise. I checked-in on the 30th of December. There were many guests, but it never felt overcrowded. After the 1st, I honestly felt like I was the only person there. It was so quiet. I would recommend this hostel to anyone.