Self checkin is via open post box. The key was stolen. The host offered a bigger unit in tower 6 since we didn't feel safe. The unit smelled, the floor was dirty, laundry was hanging outside and we couldn't leave/enter the building without face ID (extra charge). We would've to wait for a resident for access to go in/out the building. Since the host didn't want to pay for the face ID and we didn't know how long that process would take, we chose to move in to our original unit. Airbnb assured us it was safe cos there's a guard. Here the light in the toilet wasn't working, the shower drain didn't work properly, no hot shower for our entire 6-day stay, no hand towels and the AC periodically smelled of urine. The host fixed most issues quickly and was always very responsive. There were too many things that went wrong. Most problems could've been avoided if the host was proactive. The building facilities and location are excellent. We might stay here again, but not with this host.