Very responsive and nice. a little tricky with the keybox but he sends great step by step. the place is nice and clean. you even get slippers by the door. the one downside for me was the gym is more like the typical hotel gym with some running machines. there is a gym about 14min walking, iq gym for 300 baht/day. the area is very local and a lot to see and a lot of local street food to pickup and try