I decided to believe the most recent commenter on Snow's place but I shouldn't have. I had booked myself into this place because I had work to do and some important deadlines and thought it would be nice to get out of the city for that and have my own space. Big mistake. First, the security guys didn't let me enter the building and I had no way to contact Snow because like most travelers (I guess) I don't have a sim or data for Thailand. A kind neighbour stepped in and saved me but also told me that AirBnB is illegal in Thailand and to lie if someone asks me. That's something you'd like to know before arriving..? Then the wifi passwort Snow had given me turned out to be wrong - luckily the right one was written on some cardboard in her place but that was more unnecessary confusion. The place is very badly maintained, which I wouldn't complain about because it's cheap. It's also not clean (actually quite dirty), which I also would have dealt with if there had at least been more than a spoonful of laundry detergent and a kitchen towel but NOPE. Also no toilet paper or any kind of tissue, no body soap, no shampoo, and NO BATH TOWELS. Snow was suprised the wifi password was wrong, said to not worry about the security because they never bothered the last guest, and told me to go and buy shampoo because "the last person must have used it all". No mention of her paying for it. I said I'm fine for shampoo but I need towels. Her reply was her maid forgot them but it would be "cleaner" for me if I buy my own. I replied that that's not the idea of AirBnB, that I would move out the next day, and that I understand she is not in Bangkok but then she needs to pay someone to take care of things like everyone does. She sent me one more message saying she would give me "one night free staying" but still no mention of HER buying the stuff for her flat and I declined. Then she went silent. AirBnB initially seemed to agree with me, but interestingly she told them she had 1. contacted the security and told them about me so no worries (which she had not communicated to me so I wonder..) and 2. she would (suddenly) pay for stuff "within reasonable limits" (...what does that even mean, she was free to let her maid do it, it's not my job to figure out what a host finds "reasonable"), and give me "an extra free night". I replied that I don't need an "extra" night because I'm not staying longer but if they can confirm with her that she would refund one of the nights I already paid and refund me for 1 bath towel and 1 kitchen towel from the supermarket just next to the complex, then fine. Otherwise I would like to get my money back and move out. Unfortunately, AirBnB then also decided to ghost me for the next 24 hours, then sent me a random barrage of messages by several different support stuff who had been passed on my case, from one to the other, while it was NIGHT in my timezone (you'd think AirBnB would understand that concept..?) and who apparently didn't bother going back to the original message to see what needed to be done and just kept asking whether I had bought the @#$% towels in the meantime...(facepalm). I told them to not bother anymore, ended up staying, didn't hear anything again from Snow until at exactly 12 pm, checkout time, on my last day, when I suddenly received a number of text messages with instructions how to leave her place. Definitely my last time relying on AirBnB in a foreign country - which is not Snow's fault but needs to factored into the AirBnB experience when hosts don't do their part I think. And btw I did NOT buy and leave anything that should be at Snow's place, so if you are thinking about booking it then either bring everything you need or check with her beforehand whether she has decided to invest into making her place usable again.