The place is not as luxury as described, no cleaning unless paying extra whilst on a 7 day stay, so my towels were rank by day 7 :/ I think that’s a bit disappointing.
Also extra charge if late on checkout. Felt like I was getting kicked out with your message that you must exit the property the cleaner is coming at 11 and you will be charged a penalty if your still there!!! I work in the night time so I had very little sleep before you’re booked in quick cleaner at 11 arrived when your check-in is so much later than check in. You could be a bit more lenient with people we are just humans after all other places are okay with an hour to later, but not you, you seem to want more money.
Plastic bottle opener is ridiculous and not Luxury and broke very easily, you might wanna upgrade that. A couple bottles of water would be nice also, like other hosts do. A bit more of a discount for the monthly stay would have been nice. 30 days stays only allows access to the pool, which is a bit disappointing, so I would never stay here again.
Entering the building is a bit annoying, you still have to swipe your card to enter and the guard gets in the way sometimes. If he knows you’re from there he should automatically open it when he sees you coming so you can just walk in quickly and not have awkward moments at the door where i have to swipe when i am carrying shopping bags. I would rather do the opening process on my own. I thought that was very silly to say the least. Then you have to deal with the dumbest elevator floor selection system, which you had to do multiple times to make it work :/