The host was very responsive and offered pick up at airport. Although the driver who picked us up wasn't very clear on where to send us the driver's group leader was able to get him to the correct location. The high floor large swimming pool was very nice with lots of jacuzzi areas and lounge areas; only if the water weren't so cold it would have been my daily spot. We requested for a pot and the host was responsive and got us one. We ended up not using the kitchen a lot since there were so many options for food nearby. Our unit was on the 15th floor and photos of the unit matches the inside. It was a good stay.