I was there for 3 nights...they never cleaned my room, though I asked them two days...Finally the night before I left I had to go to reception and shout at them to get new towels and at least to take out the thrash accumulated over 3 days.
Also when I asked about the taxi to airport, on the day before I checked out, they said they will get me a public metered taxi by 6.30am and it will take only 15 minutes to airport.
But when I came down to checkout they said, they have arrange a van (a 15 seater for just single me) and requested me to pay 150 Bhat....I asked where is the taxi and they said they decided to arrange the van....But I was never told about the change of decision.....They in fact called me and asked me around 6am, if I am leaving at 6.30am and I said yes...they never said about the change even at that time....
When I said a taxi would be much cheaper, they said they will give a taxi for 120/=...which is also a higher value...a metered taxi would not cost more than 60/-=..
Anyway I used their taxi given for 120/=
this is cheating the customer and I really don't like that kind of cheating...its not about the amount....
I was very disappointed about these two things...