Nat, is very helpful and she got back to me very quickly with any questions I had or inquiries. She is very sweet and accommodating. This apartment is very quiet (away from traffic noise) and has a very nice view, and a very comfy bed. I felt safe in the area, and public transportation is right down the road. Id recommend this apartment to anyone looking to be a little outside of the city, in a quiet apartment but close enough to be able to hop on a train and get into the city and enjoy Bangkok. I was very pleased with my stay :)