The whole experience was great. We were 1-1/2 hours late due to traffic in Bangkok, but Ome was very gracious and waited to meet us in the lobby. He should us the facilities and explained everything very well. The condo is outstanding, we stayed 5 nights, wish it was much longer. The building and location were very good. The bed is comfortable, slept well, all the furnishings are very nice. I did not have a single issue with anything and will defiantly check availability for my next trip to Bangkok.