Ester was very accommodating. I needed to be able to check in early and she was very helpful in making sure everything went smoothly. Her apartments are more of private rooms with a bathroom like a hotel, than an entire apartment. There is a communal space for Laundry which is actually excellent and better than most airbnb places in Taipei. The room was a little smaller than expected but the bathroom private bathroom was very large and clean, a real plus!