We were able to check in without any problems with the clear instructions given even though we arrived past midnight. The place is comfortably enough for four people. It's clean and aesthetically pleasing. The basic necessities (e.g. towels, shampoo, soap, toilet paper, etc) are provided as well as a pocket wifi. The location is very good. It has a lot of good restaurants and convenience stores in the area. The MRT station is within walking distance. Overall a very good experience.