The room is very much as pictured, up two flights of stairs after taking the elevator to 9. The setting feels a bit dingy it must be said. There is a decent amount of space in the room, but low ceiling to the bathroom (have to duck) and impossible to get the shower to a comfortable warmth. I also had the wifi fail during my stay, but that was probably just bad luck. It was nice to have the kettle to boil water, and the mirrors in the elevator give you angles of yourself you don't normally see!