Dom and his mom, Catherine, were very genuine, warm and helpful. I'm pretty familiar with Taiwan, so I didn't need a lot of guidance, but for the few issues I did have (eg, what to do with luggage after check out), they were so helpful and kind. Any questions I had were answered immediately.
The location of the loft is about as good as it gets. It's in a very trendy but quirky area is the city with loads of character. The MRT is a couple minutes walk from the flat and is very well situated to connect to any part of the city.
We really enjoyed our stay and hope to stay again - so long as we can get a booking!