From arrival until departure, Brian was very attentive. The loft style apartment was very clean. Would highly recommend for 2. A bit small for 4 (our group's size) with only one bathroom but since we were mostly out exploring Taipei, it wasn't that big of a deal. Lots of street food around the corner so no issues if you get hungry later in the evening. The place is perfectly located so made getting around Taipei easy. The only thing missing to make the stay just like home would have been an iron but other than that, really happy with the stay!