Prior to arrival, Kenny was prompt and friendly with his responses and the apartment was exactly as pictured. We were grateful for the pocket wifi he supplied, helpful map of eats around the Neighbourhood as well as the offer of a baggage deposit on the last day when we checked out. The apartment was clean, cosy, comfortable and conveniently located with food, amenities and the MRT all within short walking distance. My only drawback would be the low ceiling of the loft bed and the stairs made it a bit challenging to go to the loo at night, especially if you are not very agile, pregnant etc. Overall a pleasant stay & I knew I would have no issues getting a quick response if I needed help.