I arrived very late at night from the delayed flight arrival and Fiona was there to meet me. She made sure the room was alright and setup. She even upgraded me to a bigger room, which was kind of her. She provided tons of information when I arrived, and as my time progressed there she would promptly answer all of my questions that I'd message her. A very kind lady. The location is really perfect, central to so much and easy to get around. The neighborhood is also wonderful, lots happening close by. Good food, good coffee, nice temples... and more. Also there is laundry on the roof, which is very convenient. When I come back to Taipei, I will stay with Fiona again.