There were baby cockroaches found the first night when we checked-in, we informed host to check, and was told cleaning company will come by the next day to clean. So we had to find and check-in nearby hotels for 1 night. The next day when we went back to the apartment, in hope all pests had been cleared. Unfortunately there were still baby cockroaches around, and we felt really uncomfortable to stay in 1 confined place together with the pests. Despite telling host about the situation, no initiative made by host to come down personally to check, no initiative on our first night compensation. It is hard to contact host as the only form of contact is through airbnb messaging system. The host seemed to be avoiding more convenient form of messaging eg. LINE, WhatsApp, kakaotalk etc.
Disappointed and greatly affected our holiday trip.