Tom was very friendly and helped to carry the heavy luggage up to the apartment. We were waiting at the wrong gate and yet he was patiently waiting and looking out for us. Skygarden is a great place to stay in and it is exactly as the listing has shown. It is a great apartment with all the facilities needed for a family. We are a group of four travellers from Singapore and we found the place to be well equipped for a long stay. We even managed to cook a meal with all the cooking utensils and ingredients found at the place. The surrounding area is EXCELLENT! There is a minimart downstairs and numerous cafes, brunch spots and lunch restaurant nearby. The Shi Da night is only 10 minutes walk away. Great convenience! The only small shortcomings are flight of stairs (5th floor), the inconsistent water temperature and air conditioning, and the place is a little dusty and unkempt from lack of maintenance. Nonetheless, I found the stay to be pleasurable and it is a highly comfy place for all types of travellers. I certainly encourage all travellers to try out this haven and you will be surprised!