All in all, the overall stay was okay. What we didn't like was that there was no privacy since we can hear clearly what the neighbours living upstairs talk and thus they can too. Apart from that, the kitchen was also dirty and messy, same goes to the fridge and the floor, which in turn lead to me having to mop and vaccum the entire floor. Besides, the water heater was malfunctioned since the temperature of the water wasn't consistent. The furniture such as sofa beds and chairs should be changed because they are kinda old and dirty. Nevertheless, the communication with Sonam was very good. He is friendly and very sociable when we ask about our necessities such as body shampoo, toilet paper, detergent powder, and dishwashing liquid. The instructions given were very detailed. Not to mention, there are enough beds including sofa beds for my family.