Han's responses were fast and accurate. His directions were also very easy to follow. It was a nice, personal gesture to meet us at the lobby. His exuberance is wonderful and exemplary of the Taiwanese. The place was impeccably clean and stylish. Han added some personal touches such as providing a charging adapter. The location is perfect - close to Taiwan Main station (5 min) and also walking distance to Ximending district (about 12-15 min). There was no noise from the heavy traffic on ground level and the beds were comfortable. We would certainly look forward to staying there the next time we are in Taipei.