Bob is very nice and friendly, he is quickly reply any questions from us. He arranged a pick up van for us which is cheaper price vs Uber or Taxi and we dont need to wait at the airport. Bob make our check-in very smooth at the night time and check-out too. The place is near Taipei 101, and Taipei 101 station so it is just 5 minutes walk you can reach the any place you want in Taipei by MRT, so convenient, a wet and night market nearby for the fresh local breakfast in the morning and night time. The place is very clean and quiet. I would recommend.