Exactly as advertised. Hank was incredibly nice and helpful. He went out of his way to help us with a small problem of ours. The place was chock-full of amenities that you might need during your stay here in Taipei. One of the best features of this place is the location, being literally connected to the Taipei Main Station. The location makes it easy for visitors coming to Taipei from the airport and connects well with the rest of the subway network. Highly recommended!