The apartment looked exactly like the pictures and was clean and welcoming. Wilson sent a msg the day before we arrived giving detailed info and it was easy to find the place. We arrived early and was allowed to store our luggage before check in time. Wilson was very prompt in response time and the day after we checked in, he msg to see if we needed anything. There was also portable WiFi which was very handy and wifi in the apartment and he provided us with 2 large water bottles as well as some coffee and tea sachets. The day we checked out, Wilson called to offer his help when he found out we were having difficulties finding the location of our next apartment (Wilson's place was already booked out prior to our booking) . Overall Wilson was a friendly, helpful host and we recommend his apartment to everyone who comes to Taipei:)