We had a very nice stay here!
The positive:
From the time we booked, Star and the Tan Tan family have kept excellent contact with us, arranged for us to be picked up at the airport, answered any questions (via Whatsapp) in a quick and professional manner. They offered to clean the apartment halfway through our stay (!) It was also very cold and rainy during the week we stayed with a temperature drop to 10 degrees and rain. There was no heater to provide, but we were provided with extra blankets/duvet's to keep us warm (we sat wrapped up on the couch to keep warm :-)) They also provided a childrens bathtub for our smallest kids to use in the shower and offered a travelbed and booster seat. This was very kind and helpful.
The apartment is centrally located to both the MRT and a SOGO shopping mall which makes transport and shopping quite easy. In the opposite direction is a Wellcome grocery store open 24h/day so we could buy food for making in the apartment.
The apartment is located on the groundfloor which was super convenient for us travelling with strollers and small kids. You enter through a small gate and little garden to get in to a covered porch that has a washing machine and entrance to the apartment. Very nice to get in and get covered before entering when it's raining.
The not-so-positive:
The kitchen was a nice size and convenient to use, but the inventory was stark. If you want to make soup and noodles or sandwiches, you're fine, but there's not much more you can do. We were creative with the small pots and such and were able to throw together a pancake, egg and bacon breakfast, but it did take some planning :-P
The bedrooms:
Mattresses -- firm, to put it mildly. Not a bed where you feel the strong desire to sleep in.
Two bedrooms had decent floorspace around the beds. The third bedroom has floor on the bed and decent space in the cupboards.
The pictures on AirBNB made the apartment look much larger than it actually was. This is more a surprise in the actual perception of the apartment in reality vs. internet.
Overall we left with a very positive impression. We were incredibly appreciative and impressed with the communication and help that was provided from before our stay and throughout our stay. We are very thankful that we were able to stay in such a conveniently located apartment as our first stop on our 3 week visit to Taiwan. Thank you to Star and the TanTan family for a very pleasant stay!