The receptionists were nice and patiently explained everything we needed to know. The room is nice and cozy despite being a little small. Even though we didn't get the exact room we booked (we booked for a blue one which seemed more spacious than the green one which we were assigned to), it had everything we needed so that's fine. The apartment is conveniently located within a short walk from the MRT station with banks, eateries and 7/11 nearby. Would recommend this listing to anyone who are going to Taipei!