The only thing I wasn't super excited about was the mattress, which was the hardest one I have ever slept on in every hotel in my life. Oh and I was not aware that in West area of Taipei, you usually cannot flush toilet paper. The latter was more of my lack of knowledge, I guess. Everything else was great. Andrea was very quick to respond and very helpful. The place is spacious and cozy. The shower is hot and has a good pressure. Great location, too!!