I had a nice stay at this hostel. Pick-up was convenient, and communication was easy and clear. The two girls who worked the main shifts were terrific, and always looking to help - it was like having your own personal concierge.
The room layout was fine, A/C worked great. The bunk bed was fine for me, plus it has a privacy curtain, reading light, and universal outlet. Overall, it was efficient and well thought-out.
Location was terrific. You can be downstairs in literally a minute and its right across the street from the MRT. Good value.