The best thing about this stay was Joel (the property manager's) service and communication. If he was managing a different unit we may have better enjoyed our stay. However, our stay was very uncomfortable and stressful due to a number of reasons. There was also an unfortunate incident which Joel managed in the best of his ability so it will not factor in this review:
- The unit is advertised as luxury. It does not feel luxurious. The 2nd bedroom is much smaller than the photo suggests meaning that the people staying there have to leave the suitcases in the living room causing more clutter. The 2nd bedroom has no external window and can only be cooled with the a/c unit in the living room. It shares a wall and internal window with the living room which you need to leave open so that the a/c can get in, meaning that if some people want to stay in the living room late, the 2nd bedroom will be disturbed. The bedding is not very comfortable (lumpy mattress in main bedroom, floor memory foam and latex mattress in 2nd bedroom is very soft), the bedding and towels are cheap.
- there was heavy construction in the unit next door including drilling on the shared wall during mon-fri starting from 8am. Before 8am, we would already hear people preparing equipment and on one day, I was woken up with drilling on the shared wall right behind my pillow. On days I mentioned this to Joel, he did ask the construction workers to move the heavy work till the afternoon however we would still be woken the next day. We were not told there would be construction otherwise we would not have decided to book this stay. Joel did offer to refund us if we moved out earlier but we had a busy schedule and did not have the time to research and repack, and we needed to stay close to family which was the primary purpose of the trip. Joel did offer us some free cab rides and fruit as a parting gift and as nice of a guy he is, it does not improve the comfort of the stay. I am sharing this feedback so that future interested guests understand the layout and amenities of the apartment and can confirm with Joel that construction is complete so that they can make an informed choice before booking.