My wife and I (with a todddler) had a nightmare on our first day in Taiwan at other Airbnb were booked prior to the trip. Turn out, my family cannot handle that dirty apartment so we have to find a hotel in the middle of mid night. Good that next morning I am able to find Ben's apartment and i have privated message him and he had a very quick respone and confirmed my booking right away, he have saved our trip in Taiwan. The best thing and suprisingly the apartment is amazing, room was very stylish and it just look like a hotel. I will rebook this apartment again when my next visit again. Also Ben is super helpful throughout our trip. Highly recommended!!!!!!!!!!!!