I've stayed in over 30 Airbnb/VRBOs, and this was my worst experience so far. The worst offense was that neither the landlord nor property manager informed us that the digital entry door does not self lock upon closing. You have to wave your hand over the digital panel for the lock to engage. This was extremely upsetting for safety and security reasons as our passports and valuables were all left in the apartment while we were out for the day. It was only by chance on the third day when my son turned the door handle before entering the digital lock code that we realized we could walk right in. When I informed the landlord her response was that she assumed the property manager told us and not to worry since Taiwan is very safe. Wrong answer.
I also had to have the landlord refund my cleaning fee, since the apartment was absolutely filthy when we arrived. I spent an hour cleaning the place before we felt comfortable walking around due to the massive dust balls, dead bugs and stray hairs. The glass shower doors were practically opaque. The landlord proposed sending a cleaning person over, but during a pandemic we didn't feel comfortable having a stranger in our home. Also, by the time she suggested it I had already cleaned myself. I expect a clean home in the best of times but even more so during a pandemic. Here is a list of pros and cons to be as fair as possible, but I would highly recommend looking for a different place:
PROS: great location (6 min walk to Guting MRT station, lots of restaurants & convenience stores around), air conditioners work well, landlord responds within one day to messages
CONS: unsanitary, weak WiFi (phone calls overseas were constantly disconnected & we had to ask landlord to send telecom service agent over who didn't fix the problem), upstairs bathroom smells like raw sewage so we kept door closed & fan on), very low ceilings upstairs with water pipes running inside soffits so can hear the water draining from showers/toilet flushes upstairs, poor communication from property manager, very noisy due to thin walls and poor insulation (we had an issue with the next door neighbor's dog crying until 1AM, can hear neighbors entering and exiting at all hours)