Ellen, Fifi, Bernice, Wen, and the rest of the family were awesome! They made my stay in Taipei really comfortable and safe. I commend them for the ff: 1. Airport pick-up and drop-off service was fantastic. Driver was always on time and easy to communicate with. 2. Hosts met me in person, helped me and my baby with our luggage. They were very kind and they allowed me to check-in before 4pm as soon as the room was ready. 3. Communication was very fast and efficient. 4. The room we stayed at was very clean, quiet, relaxing. They also prepared a bathtub for my baby and baby bubble bath. 5. Kitchen was awesome. They have an automatic dish dryer which made it easy for me to dry and sterilize baby bottles and utensil. 6. Room was complete with washer and spinner, automatic toilet, and hot shower was available. 7. Extra trash bags were provided. Everything was perfect. I will certainly come back! Thank you for taking care of us and for your gift. - Rizza and baby Phoenix