Nn was so thoughtful and friendly. She gave directions and travel tips (free wifi esp!) timely and accurately. We were greeted by two bottles of milk tea bubbles (one warm one iced!) and that definitely made up for the rainy day. The place was cosy and we were provided with everything we could ask for. The bed was particularly comfy, we literally knocked ourselves out in seconds every night! Close to Ximen and metro, great value. Will pop back for another short holiday!