It was our first time visiting Taiwan. Ya-Ling offered to arrange car service for picking up at the airport which made our arrival much smoother. We got to the home nice and easy. We were four adults plus a one year old baby. It felt like home. During our lengthy stay of ten days, Ya-Ling was very responsive to my every question and request. Also if you are an eco-conscious person like me you would really appreciate how they separate the different types of trash. I highly recommend this place for families!