Hank was really great! He was very prompt with communication and is the best host I've stayed with so far. He was waiting to pick us up from the station, instructions to the listing was clear. The listing is connected to the main station and really easy to navigate (youtube tutorial included). He was very detailed, there was a first aid kit, air freshener, even welcome snacks! He even prepared bedroom slippers and umbrellas for us. Given our longer stay, he even provided laundry! The clothes were freshly pressed. Hank also offered to arrange tours/transport for us. Thank you for the amazing experience, Hank! We really enjoyed ourselves!