Chris is super nice, understanding and responds right away. I had lost power at my other Airbnb in Taipei and booked last minute with Chris for a night while I was waiting for the landlord to address the problem. My power eventually came back on and Chris let me cancel with a refund. He went above and beyond what he had to, which was very kind and considerate. It shows what kind of person he is; he works to be a good and honest host and is not just out trying to maximize possible profit. I’d trust to book with him in Taipei in the future!