Brad's place is very nice. Each of the three bedrooms was moderately sized and comfortable. The common spaces were nice and had a decent amount of extra amenities, such as slippers, umbrellas and travel guides. The area felt safe and the door locks were an added layer of security. Check in and check out were smooth and easy.
The location is pretty good. There are large amounts of food choices available in the area that are easy to get to. The place is moderately accessible to the MRT stations, being about equidistant to the Ximen (Blue Line) and Hospital (Red Line) stations. It is a bit of a hike from Main station, but not too extreme. The entrance is a little difficult to find if you're not sure what you're looking for. It is nestled between two clothing shops.
Brad and his assistant Bhea were top notch. Bhea met us at a local bakery (even though we were an hour late), showed us how to get into the apartment, then gave us a tour of all the amenities and how to use them. Brad was very responsive and accommodating, quickly providing answers and support for our questions and requests, most notably, buying a pack-and-play for our baby to sleep in.
The only notes are that we had some issue with small bugs that managed to get into our food in both the kitchen and common areas. There were a few mosquitoes even though there was a catcher provided. The hot water out of the taps and showers could be extremely hot so had to be carefully monitored.