Kenny and his partner, Ah Neng were responsive. The apartment is just 5 minutes walk away from Ximen Station. The stay was enjoyable and Kenny was very prompt in replying us when we have problems. Check in and check out was swift and decisive especially when checking-in. Ah Neng went through every single detail and provided a map on the famous restaurants and shopping places nearby the apartment. Thumbs up! Thank you for the wonderful stay in Taipei!