Traveled with my brother and grandma (88 years old) and the place was very elderly friendly - quiet, no stairs - while still being in a central location. Button was very good at communicating; he even contacted me months before the trip to make sure flights and arrival time was in order. He also booked us a ride from the airport to the b&b (standard fare, nothing shady). The only awkward part of the stay was that the building in which this b&b is located is not very fond of the business...had to pretend like we were not visitors
which was a little uncomfortable...but not a deal breaker. Overall a great stay - would recommend!