William's apartment was amazing. We stayed over the Lunar New Year and the mall was open every day except on the actual Lunar New Year day. The location and the convenience was more than we expected. It is literally an apartment complex attached to the Q-Square mall with direct access to the metro and bus lines. We had young children so it was an added bonus to have a washer/dryer in the apartment. It took about 4 hours, but was not an issue at all since we would start a load in the morning, go out sightseeing and exploring and come home to clothing that was washed and dried. It is a family's dream apartment and location. Whatever we needed, my husband could pop down stairs to the mall, which had a gorgeous supermarket called Jason's. Also, we took advantage of trying out the restaurants in the mall - we loved the Italian restaurant on the 4th floor and there was an all-you-can eat buffet that was a great experience. Since we have children under the age of 4, we tended to use the taxi or Uber - they all knew the location when we gave them the Chinese address, which William provided. Very family friendly - William provided a real wooden crib, with a baby high chair for eating, there was even a really good stroller and baby bath tub. The kitchen had all the basic utensils one would need. We used his kitchen to boil eggs or vegetables/dumplings so whatever he had as the kitchen was adequate for us. Appreciated all the little touches, like water in the fridge, tea bags, coffee, snacks for the kids. There were even slippers and your basic toiletries. As I've mentioned before it was a dream location - no complaints. For families with teens or older children that can be left alone in the evening, there's even a movie theatre on the 5th floor of the mall - it is accessible from the apartment, so no need to make a big fuss and have to take transportation to watch a movie. My husband and I wished we could sneak off to watch a movie - the theatre was huge with so many movie offerings. William's place will definitely be a repeat booking for us in the future. The only issue my husband had was the bed mattress. He is used to a firm mattress and the beds were really soft, but other than that we have no other "complaints" - thank you for the wonderful hospitality and stay!