Katy was very welcoming and accommodating to many of our last minute travel needs. It was a relatively peaceful stay in a very convenient location. (The mrt stop was right downstairs!)
The offered services around airport pick up and day excursions were great! While we only utilized the prior, it was nice to know we had options to explore further.
There were a few hiccups with communication, but Katy was proactive in replying and addressed/resolved anything we raised!