I was unable to travel due to a problem I was unaware of until the staff at the airport turned me away. I communicated with the host as soon as I was knew that I was unable to travel which was completely out of my hands.
I requested to change the dates for my stay or a refund and the host didn't even reply to this request even though she was communicating with me just before. I heard from AirBnB that she doesn't agree to change the dates or a refund.
Fairly heartless as I was not even expecting a full refund as I understand the hosts inconvinience. I had explained to the host the reason we couldn't travel was due to an issue with my 4 year old daughters passport. It was a family trip.
This was the first time I booked with Air BnB and well I am not sure if I will do so again. Unforeseen issues happen all the time but I wouldn't recommend this host due to their inflexibility. I was more than happy to give up 2 nights payment as I am reasonable person but they are not.