5 Stars for Jacky's sincere effort to please and fast and detailed response to your needs and queries. Few things you may wish to know (and ask first if need) 1) mattress on soft side 2) TW houses use window aircon units which are not as quiet as spilt units 3) low floors esp hot weather may have mosquitoes though there is mosquito netting on room window. I have communicated to Jacky and trust he will do his best to improve in ways he can example the mattress. He is serious and dedicated as a host, so sincerely appreciate the kind hospitality:) Thanks and Cheers