Amanda was an exceptional host with excellent service attitude. She was always contactable and helpful. She arranged a taxi for us from Taoyuan to the BnB and waited for us until we arrived. (We arrived about an 1hr+ late due to the long queues at customs, about 9pm.) She welcomed us and shared information regarding the apartment and getting around the area.
When we told her about the loud noises due to the nearby construction, she immediately tried to rectify by either changing our accommodation to a nearby hotel with no extra charge, or to compensate the inconvenience caused (although the construction was not within her control). She also came down on-site to try to gather information from the construction site. She also immediately got a guy to come down to try to sound proof the apartment for future use.
All in all, very helpful and responsible. Would surely recommend and this location is great due to its close proximity to the popular Ximending area. Cheers!