Ruby's place is smack in the middle of the city, with plenty of choices for food and shopping. The train station is just nearby and makes it extremely convenient to get to. It helps that the elevator brings you to your apartment and you don't need to walk up the stairs.
Her apartment is roomy and spacious, exactly what you need for a family with kids and grandparents. Not forgetting that Ruby has kept the place really clean.
Communication with Ruby has been easy, though I did get my wife to do the texting as it helps obviously if both are doing so in Chinese. She responds really quickly and pays attention to details. Check in was simple and quick. Fuss free.
Thanks for the stay Ruby, we'll be back!