Hank is a really great host. He went above and beyond any other air bnb host I've stayed with.
He met me at the train station and walked us to our room and explained everything (directions, where to get food, how to get places) to us thoroughly. When we got to the room he provided us with a wifi hotspot! He checked in while we were on our trip to see if we needed anything. He even makes videos to quickly explain how to to things or get places.
HE even offered to come in and clean up for us during our stay! How generous.
Best Host ever!