Iris was very helpful, friendly, and very responsive. The place is as described, conveniently located in Xinyi District and if the weather wasn't that bad, i would have done a lot more walking since it's very walkable to most of the places in Xinyi. Mostly within 15 minutes (1 - 1.5km walk). It gets you to shopping center, restaurants, bars, clubs, you name it. Pricing is very reasonable as well. It's not a 4/5 star hotel, but you pay for what you get and its definitely worth it.