The host, Sean, is very accomodating and would always available and just a message away whenever you want to ask something. He even provided a map and recommends a nice place to eat within zhongzhen area. He also provides instructions by sending photos and videos in which I find it very helpful in finding the place. The room is perfect because of the cleanliness and it is located in the heart of the city, very convinient for a first time Taipei traveler like me... I would definitely come back again and would definitely recommends it to my friends.