Anna's apartment is in the best location in Taipei with restaurants, shops and entertainment all within few minutes away. The apartment is quite new, very clean, well appointed, it has everything that you need, and very comfortable. We did not have to contact Anna for anything because everything was so straight forward within the apartment and to move around the neighbor was very convenient as well, but we know she was there promptly if we needed help. Check-in and check-out very easy too. Overall a 5 star apartment that our family enjoyed very much and our trip to Taipei that much more pleasant.