We arrived late and they gave a detailed instruction on how to get in. They are very responsive in your inquiries. They will help you in many ways. Location is 5/5 cause it is just a cart wheel away from different attractions and traun station right next to your door step. You wont be hungry, I am telling you. Cleanliness is 5/5 l. Everything is organize and clean from rooms to different ameneties of the flat. Generally, it is recommended if you want to experience it the local way.