An experienced host, Hank thought of everything to make our stay comfortable: packets of milk tea/coffee/hot choco and mugs, to a massage chair (and foot massage!), to wifi hotspot so you always have wifi! He even got us dishwashing soap so we could wash our baby bottles. Overall our stay was pleasant. The space is a studio about 150 sq ft (rough estimate) including the bathroom. There's a balcony w washing machine and area to hang dry clothes. The double beds were perfect for our family of 4 (2 adults 1 kid 1 toddler), but I had to hide some decor and push the beds together to make it kid friendly (so my kids don't tear up everything). For a family it's a bit compact and no dining area (not the host's fault), just try to get them to eat at the tables against the wall. The thing I had trouble with was the water temperature in the shower- temps are extreme- you must turn knob all the way to the left (the colors are opposite) to get hot water, which is scalding, so you turn it to the right but then it gets cold fast so while you're showering you have to keep moving it or else you keep getting too hot or too cold. As an adult I can tolerate it, but my kids didn't want to shower because they were scared to get burned or cold! We informed Hank and he was very receptive to looking at the problem, that he will fix it. The foot massage machine is gold after a long day walking in Taipei! The wifi hotspot was essential to staying connected and not getting lost. Overall great!