We had a wonderful stay at Claire's place for our group of 4. The beds were comfy and the place was very clean. Comfy cloud slippers were also provided, which made the apartment feel extra cozy! Claire was very communicative and responsive. There was a minor incident where the water stopped running, and Claire was able to resolve it in 30 minutes (apparently another unit blew a fuse which caused the water pump to fail across the building). Not a big deal, and we all appreciated the prompt resolution.
The apartment building and apartment were easy to access using digital keypads. It sometimes took the keypad to the apartment a few tries to light up, but it lit up eventually (never got to the point where we needed to reach out to the host).
Pro-tip - the site recommends using Y15 to exit the MRT station, but that exit is only stairs. If you have luggage or are carrying a lot, Y13 is a very short walk away and has escalators. We would definitely stay again at Claire's place!