Cing was very polite and attentive. She recommended places we could go visit and checked up on us on the day of our arrival so she can be there to personally welcome us. The place was just as we expected, it was modern and stylish. The comforter/quilt was very comfortable and the bed was clean. There were lockers for everyone too. The place had everything we would need for our overnight stay and it was conveniently located near Ximending shopping area where we had our last-minute shopping. Our only concern was the small towel provided for each person but we managed to make it work.