Tan Tan was great at coordinating with us before our visit at her lovely apartment. We mainly communicated through LINE which is a messaging application on smartphones that is very convenient to use in Taiwan (highly recommend!). Her place was just as the photographs show and as described in the written description. Everything was clean and well stocked..better than a hotel with toothbrushes and anything you would need in a shower/bath. Her apartment was very safe with a doorman and lots of cameras inside the apartment complex. The location is probably the best part: super close to the metro station which Tan Tan has provided guests with refillable Metro "charge" cards so you don't have to buy tons of individual tickets. There are nice places for coffee and breakfast around her place and also great restaurants open late. It is a small apartment and the bed is quite firm but it was still perfect for our 5 day stay in Taipei. Tan Tan was very responsive in assisting us with questions throughout our stay.