The place was overall clean and up to 3-star standard. Let’s be fair, I’m a frequent traveler to TPE for business and mostly stayed at 5-star hotels like Mandarin, Le Meeidien, Humble House, Okura, or W. I’m the type who would like Shangri-La Taipei or Sheraton too dated. Just to give you a reference of my benchmark. To me, the place is clean but not luxury. You would be dirty glue marks in the bathroom along the mirror or sink. It also comes with the white fleourescent type of lighting.
I’m not happy about this. I’ve informed the owner the moment I made a reservation that I’m arriving Taipei on a morning flight and expect to arrive town around noon. I asked if earlier rooms will be available. I was okay with the response that they will notify me later. The day before travel, I tried confirming but they said they couldn’t accommodate. They are of a group of AirBNB of over 20 units spread across the 2 buildings and they cannot manage to get a room with earlier check-out?! Seriously? Then I was like fine. Let me know as soon as possible. When we arrive Taipei it was pouring rain and I messaged the owner again around 12 midday and ask what time to expect. They wouldn’t respond until 2:40PM that day indicating the lock box #. This was ridiculous! You know it was pouring and the person has messaged you. They offered a lock box for luggage’s, but obviously I needed at least a lobby to stay dry. They should have notify us that lobby space isn’t available. So lucky I googled the photos and based on my experience, I know what to expect of.
Back to lock box, they wouldn’t even respond throughout 12-2. They just kept me waiting since the minute I paid for the room. This is unacceptable and I would not recommend anyone who is less familiar with Taipei to come. I’ve stayed at multiple airBnB across many cities and this is by far sub-par.