Check-in was smooth. We did not meet Whitney but she was very responsive via messages. Whitney's place was in a good location, clean, and adequate in size. The bathroom is a little small though, notably the sink area. We found brushing our teeth and washing our face a bit awkward. We appreciated the complimentary water bottles. However, we wish she provided more towels as she only provided one medium size bath towel per person. The shower water pressure was a little weak and there was limited hot water.