Claire was very friendly and helpful when we were trying to check-in a little earlier than expected. The house was located at the end of the street so perhaps the description could be a little more precise there. Once inside, the house was spacious and looked like it was advertised in the photos. The one comment I would make is that this house would be more suitable for adults or perhaps families with older children as the stairway was a bit narrow and steep as well as only 1 room had a door. The other rooms were loft-style and had curtains/partitions. Other than that, the place felt home-y and our (young) kids loved it!