Niuniu/Kenny/Kenny2 was really amazing during our entire stay (4 nights), as they acceded to many requests that they didn’t have to, such as allowing us to use their freezer or picking up their phones after their official work hours at 8pm to help us coordinate our tai yang bing delivery. Right from the start when we booked our trip (2 months prior), they were very responsive to our texts and queries, usually taking an average of 10 seconds or less to reply us. It was overall a very good, welcoming and warm stay :)
This is the best Airbnb experience I had so far. They really provided service from the heart, which is difficult to find these days. I will definitely stay with them again when I come back to Taipei!
Kenny 以及他的伙伴非常的敬业和亲切！我们入住的四天里，每一天都住得很开心。我们有许许多多的事情需要他们帮忙，他们都一一地帮我们处理好。虽然不再他们的工作范围以内，他们还是非常乐意地帮助我们。比如说，过了晚上八点还接我们的电话询问，帮我们确定太阳饼会准时送到对的地址，还借我们冰冻我们买回来的食物，服务非常周到。从我们两个月前预定房子后，Kenny 对我们的询问都答复的非常的快，通常马上就回答我们了。Kenny 也非常尽力的帮我们好让我们有一个愉快的旅途。
总的来说，这一次我们玩的非常愉快，他们打从心底的为我们服务也让我们非常感动。这可说是我住过最好的 Airbnb, 像这样的服务，现在不容易找到了! 我下次回来台北，一定会在入住 Kenny 的家!