Yu Chen and her son were very responsive and helpful. Her son greeted us when we arrived at about 10pm on our check in. We had a long 3 week stay, and all the facilities worked great the whole time.
Yu Chen's more impressive display of hospitality came after I accidentally and unknowingly let a hand towel get sucked down into the bathroom drain after giving my 3 year-old daughter a bath. After a day, it stopped draining and started to back up. But when we messaged her, Yu Chen arrived very promply with a plumber, who somehow fished the towel out with a plumbing snake right away, with zero difficulty. Yu Chen didn't even complain about my error, instead planning with the plumber to install a finer grating on the drain!
Thanks for the great stay!