Host was very friendly and proactive in the beginning. Sent relative to meet us at location. However, there were problems. Host was unwilling to offer alternative arrangements for us to move after multiple cockroaches were found in the apartment. Host did put out roach traps, but did not refund any money to allow us to leave early. Stairs are very steep, only a sleeping a mat on the floor of each bedroom, and AC leaded water on the steps, making it dangerous to go up and down. An unpleasant experience.