Yuna was particularly helpful at the front desk - everyone working there was most helpful. We would recommend the hotel highly, but maybe not for people who are in their 70s, like us, we found getting up and down off the bed quite difficult - should have done more yoga at home during the pandemic!
Otherwise, everything was great - the location is terrific - a block off the night market, but no noise at the hotel. The Ciyou temple nearby is spectacular - and the metro is a short distance away and very affordable and convenient.