Although there was no lift, Ginger was very helpful as she assisted my friend and I with our heavy baggage on the day we check in. She was also kind enough to allow us to have a very early check-in! Her cat was very adorable and docile. However, knowing that I do have a tiny fear for cats, she ensured that the cat was either near her or in her room at all times. Ginger even provided us with helpful tips and suggestions during our stay in Taipei which definitely made our time there more interesting but with ease.