Fiona was very accommodating -- she was available to help us check in a bit earlier than normal on the day of our arrival, and she was very understanding when we were running a bit late. The location is excellent, right near a park and very close to the metro in a central part of Taipei. Great view. The furnishings in the apartment are fairly old, but I think overall it's a good value for the price. The bed was a bit uncomfortable, but then the host arranged to add a softer mattress on top and that resolved the issue. Many small amenities were provided -- towels, slippers, hangers, washer dryer, etc. which made it easy to feel at home.