Stayed for 4 nights and room wasn't cleaned even once that we were there. Location was great as the unit was situated between 2 MRT stations, about 5-10 mins walk from Ximending also, and near 7/11, Subway, and Starbucks. Amenities were also complete, and the heater and A/C were running well. Bottled water were also waiting for us when we checked in, albeit without the snacks which we expected. However, the bed was super hard that it almost felt like the mattress was non-existent. It was as if we were sleeping on the floor. If we only knew about the bed condition we wouldn't have booked this unit.