Tom was great. I was a bit delayed in reaching apt from airport but was able to email him. He met me on the street n carried my lg suitcase upstairs. The apt is sweet- v nice aesthetics - n in great location. Vvv clean. Mattresses in 'Chinese' cultures are v hard but there was a foam mattress in closet that added what I needed. Flat is ideal for 1 person for extended stay but easily accommodates 2. I'm not talk- tall folks would need to take care w low lights cupboard n doorframe. Weather was too warm to use garden but it's vvv nice- whole setup is v private- I loved it!!