The owner was very responsive and gracious. We LOVED the home, very comfortable, perfect location for everything from the train to food to shopping to meet ups, to peaceful gardens. Our beds were very comfortable, first rate bathroom accessories, great washer and dryer (very rare to have a dryer in Asia). We felt safe and “at home” our entire stay. The owner left welcome snacks and had containers for us to use for fruits we like to carry around while traveling out of the city to the country side. Highly recommend this Home when visiting Taipei!