Hank is a great host! A little bit hard to communicate in English, but Hank is very friendly and was always ready to help. It was easy to contact him throughout the stay. He even picked us up at the bus station when we came from the airport. The things we liked during our stay are:
> free mobile hotspot - this was super useful when you're going around the city on you're own
> very clean room - complete with some treats/snacks, first aid kit, adaptor and extensions
> clean bathroom with towels
> home was located in a central spot, near Shin Kong Mall and Taipei Main Station, with lots of convenience stores around
Tip: He does not provide free MRT card that you can borrow/top-up, but you can ask him to help purchase them in advance for you. :) He can also help arrange transportation for tours if you want.
Overall, I recommend this place. Thanks Hank!