Pre stay, they were responsive and did answer my queries quite promptly. For me and my 2 other friends, I pre-booked our stay in order to check in early in the morning.
Greeted by Parker, he guided us to the space, which by the way will be 3 flights of stairs so please do take note. Once we headed in, it was really a cozy space with 2 bathrooms, and 2 bedrooms, plus a living room & kitchenette together! There was a washing machine that had dryer qualities, so we could also utilise that during the stay, which was so convenient.
Also, I accidentally left my spectacles at the place before I left for another city, and Parker was so kind to keep it on hold for me till I got back to the city to collect from him. Hospitality at its absolute best.
Ximending is 8 minutes away by walking from the place, and around the place, many many breakfast places to have the best crepes and Red Tea! All in all, will not hesitate to book my stay again with them if I ever come back to Taipei! :)