Hosts provide excellent service & are always helpful and fast in their response. This location is super convenient, just directly opposite Sogo, has a Familymart right down stairs & subway 1 min away. The unit itself feels a little more rundown than photos & the hotwater in the shower fluctuates in temperature so gotta be careful if young children are using it. I had stayed in other accomodation hosted by Star's & team which I like better.