Check-in process is simple. Rooms are clean. Maybe it is related to Taiwan Culture, the mattresses were on the harder side compares to US hotel or residential. Bunker bed mattress is softer. We happened to encounter washer leakage due to broken seal. The owner responded quickly on the check up. Yet, due to part’s availability, the washer was not repaired in time before our departure. Overall, we have good experience with this room.