Delphine was extremely helpful. She made my fiancee and I felt at home and showed us where to purchase the tram tickets as well as accompanied us to get some groceries when we first arrived. She even offered us to use her cooking facilities as well as ingredients. Although she was occupying the apartment during our stay, we had a lot of privacy and we enjoyed her company. Her place is conveniently situated at the Bahnof Enge tram stop and there's a direct access to the airport from this stop. This means that one does not need to leave from the Haupbahnof mainstation, which is way busier. The only bad experience we had in Zurich was nothing to do with Delphine. It was our experience in taking a taxi from Haupbahnof to Delphine's place. It costs us about CH21 for a 5 minute trip, and the taxi driver didn't use the meter although we requested him to do so. His name is Hashimi and he's from Afghanistan. We would recommend everyone in Zurich to just use the public transportation as it's convenient and the space in the trams are sufficient for you to have your luggage brought in with you.