I didn't meet the host but he kept me informed on everything from check in , directions and general advice on things to do in Zurich. He was easy to reach, reassuring and even though he wasn't available gave me a nearby contact. The apartment is spacious and was clean and easy to get to from the airport as well going down town. My experience would be seamless but the only thing that let me down was in the 34+ degree there was no fan and the apartment would get stuffy, due to the nearby church playing bells leaving the doors and windows open wasn't an option. Of course the host doesn't have control over the bells but if you do decide to visit in the warm months I would reccomend asking for a fan and taking ear plugs. Overall lovely host, great place and location, it just needs a fan.