Exceeded expectations in every way. This property is even more spacious, beautiful and well-appointed in person than the photos - which don’t truly capture the soaring ceilings, beautiful details and artisanal work throughout. The quality of the bed linens are luxurious - as is the gorgeous neighborhood (which is also very safe and a 1 minute walk to the tram which can get you to all points in Zurich.) Communication with Joy was without exception easy, immediate, clear and warm. Just wonderful.