Alberto was great with communication. The place had an amazing location walking distance to main train station. Very close to a ton of restaurants and pubs. It can be a bit noisy on weekends but did not interfere with sleeping at all. We have a friend coming to Zurich and we will definitely recommend this place to him. My husband and I loved walking around the old town neighborhood. One of our favorite nights was cooking and eating out on the AMAZING balcony. Thanks so much Alberto.