I was flying from the states and last minute he told us we would be in a different apartment. We booked specific apartment with specific view. Then we’re put in different building with completely obstructed view of the lake. The sofa bed was terrible and has disgusting huge stain on it. He insisted on us paying extra 260.00 to have a second person in room (for 5 nights), I said we needed two beds but only one was made. One bed was so nice with blankets and pillows. The other was just a pile of sheets to throw on disgusting stained sofa. If you charge for 2 people you should accommodate 2 dressed beds. The place was dingy and bare and depressing. When we told him we were canceling because it’s not what we reserved and paid for he was so rude threatening over and over that we will never find another room and it would cost us thousands! He was trying to scare us, but I found us a beautiful hotel right in center Zurich with a terrace and chocolate fountain in the lobby, for an extra 60 per night. It was totally worth it, split between the two of us it was a no brainer. Worst Airbnb experience to date. It seems he takes advantage of the fact that Switzerland is so expensive, he prices below average and provides bare minimum, really frustrating