We were given a good reception by the host the day of arrival , Patricia made some good recommendations in terms of where to go and what places to visit in the city, nevertheless for the specification of rules of the house we did not get enough attention, we had the rules from the website but deeper knowledge of what was desired by the host was not shared, the photos of the place are the actual spaces but do not transmit the correct state, it is on the description that the place has private spaces and storage sites , but at arrival mostly everywhere and everything was private and unable to use with little to no room for comfort or unpacking anything, the place barely fits two persons and spaces are reduced so No much room to feel comfortable is left, we where a family of five and pulled a chair out and used some extra sheets from a closet which was not tagged with the private post it’s that where all over the place in order to sleep barely comfortable and have some space to have a bit of privacy among us, for this action the host made judgments and asumpltions in a way we did not feel so confortable, we explained respectfully that had not done anything wrong and that the sheets where not taged and thought where for our use, for this and pulling out the chair Patricia assumed we took two extra persons in the flat and tried to charge us an extraordinary amount of money, which we explained didn’t and even asked her to check up with neighbors or traffic cameras, this and an issue with a “broken bed” which we did not notice made our post stay really unconfortable, the host asumed common sense had to be used instead of being clear from the beginning, and did not believe we did not take more people and hadn’t noticed the bed, she even called us liers, and also charged for it, in the end we paid a percentage of what she was asking, to have a Peace of mind and be empathic with what she said she saw, but was not enough for her to stop bothering our trip, we even asked her to acept airbnb to solve the issue, so we could continue with our family trip unbothered which the host didnt take into account and further and uncomfortable negotiations had to bee made in the end it was fixed among us and we had to cover some of the things she asked. Our experience of this trip wasn’t quite as good and felt at times insulted and judged, not the right way a host might treat people.
Ay the end Patricia asked us not to rate this experience, wich we find intrusive to customer commodity and uncertain for future customers.
The place is acceptable if you are just two persons and are willing to accept small posibilites of action or storage.