We got off at the main train station and took the tram to get to the apartment. All instructions provided were perfectly accurate and easy to follow. The place was spacious, clean, nicely decorated, and bright. Snacks and amenities were provided. Tips about the area, what to see, restaurants, and other helpful information was posted on the fridge. Host was responsive and timely. We had absolutely no complaints and hope to stay again next time we're in Zurich.