This was our second time visiting Zurich and both times we stayed at EMA House. They are located in a great location. You can walk everywhere from your apartment. They had all the amenities you need for your stay. They provide you with a bottle of water, tea and coffee to get started. The apartment had a great washer and dryer, which was perfect for our stay. The apartment was on the 9th floor facing a main street where you could see the water. It was a very quite apartment, large and spacious, they even came to clean twice. It had a walk-in closet and additional storage in the main living area. They also provided an umbrella, which is a nice touch when you have a rainy day. The communication with EMA house is always good. They provide you with detailed instructions and are quick to respond if you have any questions before or during your stay. They also, have someone to greet you the day you arrive to show you around your apartment. We highly recommend staying at EMA House.