I didn't meet Chris myself, but his sister was real kind and helped us out with every question or smaller request we had. The room was clean, only some bugs in the corner. At night some youngster gone a but riot and made some.noises, but it wasn't the worst.
The wifi connection was great and easy to access. The shower is a bit small but easy to use and the water was nice. I'd recommend this room for a short stay and if you want to see the main attractions of Zürich, since the price is nice and it's close to the local museums, so you can save money with the train tickets :)