I absolutely loved this hotel! The only complaint I have is that there is no AC in the room so it got very hot, we opened the windows and since we were heavy sleepers we didn’t hear much noise, but there are a lot of loud noises for those that are light sleepers. There was room service that came and cleaned up the room before we came back :)! It was very easy to access the trams, there are a couple teams that stop near the hotel. The trams within Zurich are free and the hotel was only 5 stops from the Zurich train station. I definitely recommend if you decide to visit Zurich!