We stayed in Rossana's studio apartment. It was very centrally located and although we did not get to meet Rosanna, she made sure we had clear instructions on how to get in. We came in rather late in the evening and were able to get access and keys very easily. Wi-fi codes easy to find and no questions lingered. I saw there was a key to a laundry room but we did not need to use it. The store nearby and the easy access to the trains are the highlight of this place. The exterior of the building is not impressive but the apartment is very nice and we felt safe. The woman who works the front desk was very nice, she introduced herself and asked if we need anything. overall this was a pleasant stay!