We never met Mohsin but he made the check-in and check-out easy and was really flexible. The apartment itself was beautiful and amazing, more roomy than it looks in the pictures. The amenities were really good (there was an iron even though it says there isn't one!), although the kitchen could've been equipped better. There is a tram stop right next to the apartment and a coop downstairs, and it's really only a short walk to the centre.