Natalia is a phenomenal hostess! She emailed me simple directions for how to arrive to the flat from the airport which were quite helpful. We also worked out the key through the mailbox which worked out nicely. Natalia also left an emergency contact available which made me feel more comfortable and tranquil. The apartment was lovely! The location was outstanding and exactly what I was looking for. The flat was clean, organized and very welcoming. I enjoyed the stay very much and Natalia was alwas available and reachable for anything. Thank you Natalia!