This was by far the coolest Air BnB I have stayed in and may ever stay in. Between the amazing location, the perfect layout and the rooftop deck, it truly was surreal. The place was clean when we arrived and we had 0 cleanliness issues. Check in was also a cakewalk.
Now on to the negatives. The host knew that there were 8 of us coming to stay, as I added them as guests when I booked. However, not enough bath towels for everyone we’re provided. Also, there was no bedding for those who slept on the sofa bed that was advertised as the 4th bed. Having only one small trash bag for the length of our stay was an issue as well, as the 8 of us filled it up rather quickly and were shocked to learn about Switzerland’s unique garbage bag rule when we ventured out to buy some. More of these should’ve been provided given the context of the issue. Included in the amenities were “hairdryer” and “washer and dryer”. The hairdryer was nowhere to be found. When I reached out to the host, I was told to “check the closet in the bathroom”…yet neither bathroom even had a closet? The washer and dryer weren’t in unit like alluded too. They were in the basement and shared amongst the actual inhabitants of the apartment. Given the religious community that occupied the rest of the building and utilized the basement regularly for gatherings, walking down there and seemingly interrupting them felt very uncomfortable for us. We were certainly looked at in a way that suggested as much. I would highly recommend the host remove the washer/dryer amenity from the listing, not only because it is inaccurate but also intrudes on the private space of other regular occupants. There were also lots of issues with the WiFi not working well or at all. Given we are not from Switzerland, being unable to utilize our phones even when at our lodging is frustrating.
This is an amazing listing with oodles of fun features in a great neighborhood. There is so much potential, the little things just need to be more accurate.