We only stayed here one night after we first arrived in Zurich, but it was great! It was easily accessible from the airport by the tram, in a great location with lots of shops, bars, and restaurants near by, and the staff was very welcoming. The room is a tad small as others mentioned, but is well appointed and was perfect for what we needed it for. After a long flight it was nice to have a drink from the mini bar too :) We really enjoyed our stay and highly recommend it!