Franziska was the perfect host, she was very flexible with me from the beginning allowing me to take the keys before I set in the flat. During my stay she showed a lot of attention asking regularly if everthing was fine and even after my stay she was of great help for me. I recommend Franziska's flat to everyone who has the opportunity to pass by Zurich. Great and cozy flat in a very good located area of Zurich with a great host.