Communication was good and Chris met us as arranged. The location of the apartment is wonderful with great views of the river and an easy walk from the station. It is a studio apartment, so quite small, but well equipped. We were unlucky that it was so hot during our stay and as the apartment is on the 5th floor, right up under the roof, it was very hot. There is a fan, which helped, and we left the windows open all of the time, but there can be quite a bit of noise from the street below. There is no kitchen sink, so you have to wash dishes in the bathroom hand basin. The bed was comfy the tv and the wifi worked very well.