We had a nice 4 night stay here. Most if the apartments are owned by the same host so you don't feel like you are the only one renting in the building. The service staff is around all day and are helpful. I loved having a washer and dryer in the basement to do our laundry. The apartment is about 10-15 mins from central Zurich using tram. Grocery is very nice and 4 min walk. Train station is easy to navigate. Host was very responsive when asked questions for help with the public transportation cards. The couches do not pull out but are very comfortable to sleep on. A very tall person might find them too short. Our kids slept well. Thank you for a great stay.