Sebastian and Caroline are great hosts to have when visiting Zurich. While here my family and I ran into a couple of issues in the Airbnb (all unfortunate circumstances, I believe, and not a reflection of the Airbnb itself), but Sebastian and Caroline were both very accommodating and prompt with their help. I agree with previous reviews: if you're carrying luggage you may want to consider taking a tram to the Airbnb as the walk up is very steep. As for our day-to-day touring, this place was great - located in a quiet, residential neighborhood and walkable to many of the main tourist spots. The studio itself is compact, but fully functional for our needs. Overall, I'd recommend this place most if you have 2-3 guests, visiting for a short stay, and are looking for wonderful hosts :)