This is operated by Keys n Fly. They have automated communications before check in which were great. However, when I tried to communicate directly with the host, this was somewhat difficult and took a few days to get a response. The location is out of the main District, but is easily accessible by a short bus ride. The biggest issue with this space for our group was the severe mold build up around the shower walls. Perhaps this is more normal in European places, but generally this is very much looked down on in the US. Some of the guests in our group considered getting a hotel due to this. I would highly recommend the owner fixing this issue ASAP as it is a health problem. Otherwise, there were some issues with the blinds in some rooms not working, but not a major issue.