Bright and pleasant flat with good potential situated in Friesenberg on the edge of the city of Zurich. Quiet, with a beautiful view over the city and right by a forest. Trams 15 mins walk but good local bus connections. Easy check-in and a welcome drink provided. Free parking a huge advantage. Host extremely responsive and pleasant to communicate with. Spacious comfortable shower and a large smart TV.
Large but uncomfortable bed with soggy mattress and sagging bed frame, making occupants roll towards the middle of the bed (if you are a couple). Single duvet provided – after the first night we reported this and very promptly received a second duvet.
Flat seemed superficially clean but was actually very dirty in many places (e.g., bathroom and room corners, extractor fan, table, skirting, some surfaces, and under the bed; rank smelly sponge left in the kitchen, dirty toilet brush).
There is no provision for getting rid of rubbish and recycling legally, leaving it difficult or impossible for short-stay visitors to comply. At least one Züri (official rubbish) sack should be provided per stay, along with an appropriate way of storing recyclables for later regular city collection.
The kitchen was not sufficiently equipped: there wasn’t a single kitchen knife, no cutting board, no small bowls and only one mug. We advised the host about this and sent him an inventory of the random kitchen equipment present; however, this was not rectified during our stay. As we stayed in the apartment only for 4 nights, it didn’t make sense to buy all the missing items, cleaning products etc. but maybe this would not be a problem for someone staying in the flat long-term as they would easily have time to deal with the issues.