We had a bit of an issue with communication. We were told we could drop off our bags before checking in at 11am. Went at 11, there were no keys where they said there would be keys and I tried contacting host for an hour before someone responded. An hour out in the cold with a baby wasn’t ideal. The cleaning lady showed up late which was the reason given, the host said cleaning would take 2-3 hours but the cleaning lady only said 45 minutes to an hour (which is a little questionable in terms of how clean everything is).
Was asked to bring all sheets off beds downstairs to washer, we had no problems doing so but I feel for places to charge a cleaning fee you shouldn’t be asking your guests to do things like that.
Overall space wise it’s great for families/friends travelling together. There are actually 3 real beds and they were able to provide a crib which was also very nice. Just want to let you all know there’s actually only 1 real bedroom. It’s fantastic for families that don’t mind sleeping together in the living room (2 beds there) or next to the stairs (1 bed behind).