We met Chris's sister at check-in. She was extremely kind and helpful. The location is great but I think it's important for future visitors to know that the place is not very nice. The floorboards are laid on top of carpet and not connected to the walls giving the feel of a room under renovation. There are no doors between your room and the shower so people from other rooms sharing the shower also have full access to your room. Overall, given how kind Chris's sister was, the speedy communication and the proximity to the city, I think it's OK for a couple day visit to Zurich.