The apartment was big enough and kitchen was well stocked. The location is the best as right infront of tram station and very near Zürich lake and Grocceries such as Migros and coop. Once you get there , the communication improved but the communication needs improvement as we got check-in instructions the morning of check -in date. We got a smaller room that was cramped for four persons but when we reminded the host that we paid for a bigger unit and he agreed to offer an even bigger unit than what we paid for so 4 persons are comfortable, then we it was much better. The host was accommodating to our request. No instructions on how to regulate heaters , cooling or towel rack . No instructions on bed set-up. Needs clearer instructions for washing machine and stove. Might want to place in lockers to keep safe smaller luggage but we appreciated that they kept our luggage overnight until we check-in again the following day. All in all , it was still a good experience. Wouldn’t mind staying there again.