The location was excellent!! Right off the river and close to tons of shops and restaurants. It was on the 6th floor (5th floor in Europe) but thankfully there was an elevator. Communication between Blanca and I was great. We checked in later in the evening so we let ourselves into the place. Blanca messaged me that evening to make sure we got in okay. It was very kind. It was a little loud at night because there is a restaurant/bar in the square behind the building. My mom had a hard time falling asleep because of the noise but it didn't bother me at all (depends on the kind of sleeper you are). Overall, great place!