The apartment is just as described and Joy, the manager, was very responsive and helpful as we prepared for our visit. We needed extra towels and they appeared very soon after we requested them. Communication is excellent. The neighborhood is also great - there are two small playgrounds nearby that were great for a young child. There's also a beautiful rose garden park nearby for a easy walk. Right on the public transit lines, and close enough to walk to the Stadelhofen train station. Couldn't be more convenient! We were there during pretty hot weather, and the rooms stayed relatively cool (we kept shades down during daytime). Overall, a great spot for an extended stay in Zurich!