Ben replied fast and was very helpful in the days leading up to the trip. He had all the important information bundled up in a "welcome package" for us. The apartment is as seen on the pictures, very spacious and very clean. We absolutely enjoyed our stay there. If you go with 4 people, it is advisable to bring some sleeping masks to cover your eyes for the people sleeping in the living room, as there aren't any brings you can close and it gets super bright in the morning. Also we were asked to bring our own towels, which usually I appreciate very much when already offered by the host, because that allows you to travel very light. Other than that we were more than happy at this big and inviting apartment with the nice big table that allowed us to have a nice big breakfast together. Plus, the parking garage in the basement is a huuuge plus as parking in Switzerland can be a bit of a logistical and financial nightmare. So I'd definitely stay there again! Thanks Ben, for a great stay!