Blanca was a great communicator and reliable in proving me information. This is a great location with a lovely view of the lake in a nice neighborhood and right across from the train station for easy access into the center of town. Wifi worked great for me... My only suggestion is that the flat could use a refresh with slightly nicer furnishings and curtains.... It was good for sleeping at night, but it wasn't somewhere I wanted to rest in during the day....a bit too dingy. But it was reasonably priced, so I suppose a good value. Good for one or two people max.