The apartment was exactly as described and was a wonderful place to stay in Zurich! Great location - we walked everywhere, using the tram only for going to and from the train station with luggage. Washer/dryer in the basement was a major plus during our extended stay in Europe. Bed was very comfortable (not too hard).

Didn't actually meet Natalia, mostly because our schedule didn't make it possible. But she sent very good instructions and responded quickly and effectively to our text messages.

Great cheese shop around the corner! And go to Sprungli on Paradeplatz for breakfast, a very nice 15 minute walk away.