Had a great three night stay here. Lou is very warm, friendly and communicative. He met me in person, gave me a tour of the house, and plenty of suggestions of things to do and places to eat while in Zurich. The room was as described, neat and clean, and the apartment itself is very unique with lots of wood furniture and shelves that Lou made himself. It was very hot while I was in Zurich so am very grateful for the fan Lou provided, as well as the electrical adapter for my laptop. The apartment is located very close to one of the tram lines and getting to the city central train station, museums and airport is very easy. Overall, a really great and genuine host, and definitely recommend staying here.