My mom and I stayed here for one night on our way to Interlaken. Vanessa and Luis were super accommodating especially regarding check in and check out and they were very friendly. The bedroom is facing a very busy street which was a bit loud at night but Vanessa and Luis did provide ear plugs. And the common areas (kitchen and bathroom) were a little messy. The location is pretty convenient to transportation (about a 5 minute walk) and to downtown Zurich (about 20 minutes via public transportation). Overall it was a nice place to stay for the price.