Katie was wonderful. I arrived Zurich a little early she let me checked in anyway. The location is great that's one of main reason I chose this place ( I have been to Zurich once before). I lost the paper with entry code. She text back right away. It is in the center of old town. Everything is with waling distance. It is a very simple room. Bath room is shared inside the office but we were given key to the office. Depends on the days (nights) there may be musicians gathering at 2nd floor playing, singing all the way pass midnight. If you are looking for luxury place then this may not be your choice. But for a simple and less expense then this MAY be OK.