This is my first Airbnb and I think it is great! However, the room is very very small more so than what we expect from the picture. So if you have some luggage I recommend the other room; it was hard for us to put our luggage in the room and move around. However there is an adjacent room for just a few chf extra and is much more spacious. We didn't meet Katie but there were people there helping us get settled in. Great location 10min walking to the main station and 2 min access to shopping.