Cecile is a wonderful host. She is very friendly and informal, explained all the facilities to my son and me as we arrived. Communication with her was easy throughout the stay. The flat is charming and spacious, fully equipped and well maintained, with plenty of light and two balconies. One feels immediately at home. It is in an ideal location: in a quiet side street, but close to the tram, bus, shops, cafes, and most importantly -- the lake which is only five minutes on foot. I would definitely like to return to this flat for my next stay in Zurich. Many thanks, Cecile.