I reserved this apartment and never received checkin instructions from the host, Jackie. I messaged her days in advance, the day before and the day of, but I never heard back from her. I also called her but she never got in touch with me. I had to contact Airbnb support who also could not get in touch with the host and they canceled and refunded my reservation at 5pm the day I was supposed to stay at this apartment. I highly encourage you to NOT stay here unless you want to risk now being able to access the home at all.