Good communication. Had a bit of a problem with booking as I have booked wrong number of guests but he handled it professionally and in timely manner. The house is a bit old but it has been described prior to booking. Location is good but we were there friday night and downstairs are bars so it is really noisy and it sis wooden floor and the bass is vibrating through the floor. The shower handle is too low for tall people. Im 6'2 and its like at the height of my chest so you would need to hold it. The toilet is outside the apartment so you have to go out on the cold to the stairs to get to the toilet (which has heater). No microwave. He has a lot of rules written at the back of the bedroom door- 23 to be exact and very detailed which made us feel really unwelcome and restricted. Though most of them are basic rules and dont really need to be written, it just shows that he is very strict with rules that he has to remind you about them and would charge you for every move you do and he is protected as he has reminded you. Never felt more uncomfortable than on this one. He even included that Swiss law is applied in his house. Its very uncomfortable. A bit pricy for the qualiy but I guess youre paying for the location. Overall, average