The apartment is very clean and comfortable. It is located in a super quiet residential neighbourhood, very close to public transport (tram and suburban railways). Internet connection works flawlessly. For those who forget or just don't realise that AC sockets in Switzerland are not compatible with most of the usual plugs, an AC adapter is provided. Check-in is fully automatic, so I didn't have the chance to meet the landlady, Ms. Gabi, in person. However I spoke to her on the phone and has always been extremely kind and helpful. It was a great pleasure to stay in Gabi's apartment.