5 stars for the room
1 star for the service
rounded down to 2 stars overall
The room was exactly as described and good value for money (with the long term discount) for the area. The room was clean. Only remark it the bathroom filter that had a thick layer of dust which might had played a part in the increased humidity. But this is something you observe only in a long term stay and you wonder what that box is.
On the negative side, I wanted to extend my stay but they were not able to accept my request through Airbnb due to "technical issues" which Airbnb support assured me they have been informed on how to resolve. And instead they wanted me to to extend my stay at the reception without been able to take advantage of the long term discount because it was a different reservation which meant almost 1k extra.
Another negative is that a week after my departure I passed by to check if I had missed any mail and they "checked" and said that I hadn't received anything. Later I contacted them that I must had received something the next day of my departure and they replied that they sent everything back from the moment you check out. They really should keep them for at least a week which is pretty normal for hotels to do. In general I would not recommend it to someone who is relocating and wants some flexibility and admin stuff but only for a fixed booking.