Irene & Daniel welcomed us to the flat & it is indeed a beautifully designed flat stunning to look at. The location is also good with the tram nearby & not far from the centre. Although we lowered the window shades we found the flat very warm at night so opened the lounge windows to cool it (the bedroom ones let light & noise in.) Unfortunately one night it rained we woke up & quickly moped up the rain with the towels. I explained this to Irene at the end as I could not clean the towels, & said I was happy to pay to replace them, she said this had happened before & the stain does not come out but she would try & let me know. When I question the price of the towels double the price of Scotland the tone of the emails & about breaking the rules left a bad taste. I did of course pay for the towels.
Actually as a landlord myself & a daughter who has let flats on Airbnb you have to take into account human error. I have a lovely home myself & am very respectful of others property unfortunately this was just too ridged for me & I won't use this appartment again.