Pros: good location, good amenities. Charger and kitchen utensils were provided. Sevi himself was nice enough in person
Cons: Sevi really seems to run the place with a focus on profit. That’s fine of course, but kind of off putting especially when he claims that he is your “host not concierge” so you shouldn’t expect him to be always responsive. Example: I originally made a booking for the wrong night, the day after I was supposed to stay. I reached out to Sevi immediately to see if we could switch it to the correct day, especially since he has a second room that was free on the day I was staying. He cited “insurance reasons” as why that wouldn’t be possible, so I had to cancel my original book with no refund and make another one. After my stay, I asked if he would refund me for the extra night. It literally didn’t cost him anything since I didn’t stay there, and since I cancelled immediately, it didn’t prevent anyone else from booking the room. Even though it’s within his rights to not refund me based on the Airbnb policy, I think it’s the right thing to do. Instead, he just ignored my message, so it seems he cares more about my money than doing right by me. Again, to emphasize, my extra booking didn’t cost him any extra time, money, or missed bookings... so why not refund me?
In addition, Sevi will share with you some terms and conditions AFTER you’ve already booked which includes:
-20 euros just to do laundry. I know Zurich is expensive but come on. I had laundry but just waited until I was in Italy to do it for 6 euros.
- a long list of prices you have to pay if anything is broken or stained during your stay, like chargers or towels (15 euros to replace a cheap towel!!!). For most Airbnbs this is just considered regular wear and tear, but I guess Sevi really wants to make sure he’s maximizing his profit. So if you end up staying, just hope the last tenant didn’t break something and hide it lol.