Gerard was an amazing host. He was always available via phone to ask questions or address concerns. He also went above and beyond: I accidentally dropped my key in a movie theater right before they closed. Not only was Gerard understanding of the mistake, he then went to the theater at 4am to intercept the morning cleaning crew and negotiated with them to get the key back. Despite losing sleep, Gerard was super nice to me about it. I couldn’t think more highly of him as a host. Hope to be back soon!