Everything that you need is provided from soap & shampoos to drinks in the fridge. Jelena & her team are really helpful & responses are quick to any queries. Also the info provided before arrival gives you all the details on how to find & access the property. The furniture had changed from when we booked the property so the lounge area had 1 lounge & an extra bed instead of the 2 lounges shown in the previous photos, which felt a bit strange. Access is easy on the tram into Zurich, only minutes away.