Positives - Nice size flat not that far from the centre of Zurich. The welcome pack they sent us with recommendations of places to eat was fantastic and really made our trip (Zum Guten Gluck is amazing for breakfast!). The self check in is quick/easy and the flat is easy to find. Despite being next to a bar and other flats we didn't have any noise problems and the place is pretty well sound proofed. Good heating and nice to come back to a warm flat after being freezing outside all day!
Negatives - We had 4 of us stay, and were only given one thin pillow each (2 each would have been better). The layout of the bathroom isn't great with the massive step to the sink and the shower behind the toilet. The shower doesn't drain properly and after 10 minutes you will be standing in a 3 inch pool of water. Also the bathroom door doesn't shut nor lock so no privacy! Last problem was they had a gas oven, and a gas lighter with no gas. Therefore at 11pm we had to walk 10 minutes to the shop to buy matches before we could cook anything.