We stayed in this unit for 8 nights and had this as our base to visit nearby cities. We also stayed 3 other airbnbs prior to this in switzerland, as way of comparison.
1. The price of unit is high, but compared to other prices in Zurich, near the center, I believe this is reasonable, barely.
2. The location was very good for us. It is located in the old town, with a lot of restaurants around the building. This can also cause noise at night. But it is few min walk to the lake with several overlooking restaurants. More importantly, the unit is 5 min walk (nearer than what it looks like in g maps) to lower part of Bahnhofstrasse, where the high fashion stores and restaurants are located and high end hotels. Just a stroll in this classy street was a pleasure.
3. The caution with the location is, the unit is located around 20min walk or 3 stations away from Zurich main station. Bringing luggage might be a problem. More importantly, please note the main tram street and the street of the unit (Münstergasse ) will require a 150m or so uphill climb (20deg or so) on a cobbled street. walk along is challenging but bringing luggage and stroller were a real difficulty. The difficulty to luggage wheels and the drag of it. Again, the convenience to get the unit is a challenge, especially with toddlers. Pls be aware. Once you are settled at the unit, then the convenience of the unit to areas of interest is a plus.
4. With regard to the unit, it is 3 room apartment (room 1 - kitchen, room 2 - living/dining room, room 3 - bed room). old swiss style apartment, and outdated. Other comments are correct when they said the place needs updating. The unit tried to update by having new utensils, coffee machine, mostly from ikea. The fixture needs to be replaced (hanging lamp in the bedroom and dining room) which are mostly prone to accidents. The ref and stove needs to be replaced. It has no microwave. The unit is spacious enough with lift to the unit. Pls be aware if with children that the units around it can complain if noise (as with ours). The balcony is basically useless with no view connected via bedroom. it looks into inner courtyard covered by tree. If you smoke, it might be good.
5. Customer service, there seems to be many people answering to all our queries and are promptly answered. However, most queries/requests were answered with NO, and mostly given, take it as it is, no more, no less. Usually, the unit is self sufficient but at moments when you need to ask/request, they were not as helpful as you might expect of a host. Finally, please be aware that the unit only provides 2 paid trash bags. We stayed for 8 days and needed one more. In zurich, you can buy only a set of 10 pcs which costs 22chf. I asked if they can provide one more or if i can buy 1 from from, but dismissed outright, they cant do anything and buy at the supermarket. Other airbnbs allowed purchase from them directly, but some cities sell per pc. I hope they will reconsider this for future guests.
In sum, I enjoyed our stay due to the location and would recommend the unit, if the limitations are acceptable. The price is high compared to other cities in switzerland but based on other units around the area, i believe it is the standard price for such size and location of the unit. But, I would pay more if the unit was more updated.
Thank you Novac Solutions/Alex.