This was our first visit to Switzerland and I must say that Theirry's apartment was the nicest airbnb I have been in. Theirry was very accommodating and helped with our luggage and showed us around the apartment, the parking garage and pointed in the right direction for a bite to eat. Theirry was very detailed oriented and was very good with communicating thru the airbnb web interface. I really wouldn't say it was a complaint; however we are from Texas and we appreciate the cold air. We stayed upstairs and couldn't open the windows since it was raining both nights but we made it through the night and just had to understand that this is how things work in European countries. There's a/c downstairs and it felt great. The apartment was located 10 minutes from everything and you can't beat the location. Theirry also had a nice washer and dryer combo that you could use to wash clothing. Parking was included and was across the street in a parking garage. Overall this stay was the nicest airbnb I have ever been in and would stay here again and if you are doubting if the value is worth it, I would have to say that you need to book this place before its gone!