The negative attitude of one of the staffs ruined everything. He/She was rude and cold.
We spent one hour in order to open the door of the department. Three of us were not able to open the door before one of the staff came.
The elevator is only for going down. We have to carry all the luggage by walking upstairs.
I found some hair on the bed after I arrived the department.
Other things are great. The department has a big bathroom and two big bedrooms. It offer a comprehensive range of kitchen equipment. The washing machine and dryer are free to use.