Julie is a great host. We didn't have a chance to meet her in person unfortunately but she always responded quickly to my emails and sent us detailed instructions and directions to her place well in advance of our visit. She gave us the contact details of her friend in case we needed any help but thanks to her clear and well prepared pdf with maps and pictures we found it really easy to get to the apartment and find the key in no time.
She left us nice recommendations on the best restaurants in Zurich and this was very handy.