Difficult review to write, this one.
Chris was very communicative and helpful. We asked him about parking nearby, for example, and check in was as he said it would be.
Great location, slap bang in the middle of Zurich, overlooking the river and the old town, right in amongst the cafes, bars and restaurants of the old town.
The reservation was changed by Chris because the one we had viewed and booked required renovations.
The apartment had everything you need. It was, however, rather tired and to my eye not especially clean. The appliances were ancient - they worked, but it would be hard to genuinely self-cater in the space.
There is no air-conditioning and on the week we visited it was stiflingly hot. Unfortunately the shutters outside the window didn't work so we couldn't easily block out the sun.
I wonder if the apartment we originally booked would have been a better place? But I agreed to the change so I guess I can't complain.
Having say all that, you do get what you pay for. This place was cheaper than others in the old town and if you don't mind a fairly basic, slightly tired place then this could be a good option for those on a budget. Also, to be fair, I didn't raise any of these issues with Chris during our stay.