We didn’t get to meet Irina in person, maybe next time, but she arranged having the key available to us which made checking in a breeze. She is very friendly and always answered any questions we had very quickly. She even checked in to make sure everything was going smoothly during our stay even though she was on a mini vacation herself. The apartment is exactly as advertised and there is a tram stop right outside the building which made getting back and forth from the main train station or city center extremely easy. We walked it a few times too which took us about 15 minutes on average versus about five on the tram. The apartment is also located in a far quieter area of Zurich than where we’ve stayed previously so it was much easier to get a peaceful night’s sleep. It was great dealing with Irina and we really enjoyed staying at her place. We would definitely stay there again on a future trip to Zurich!