I only have positive things to say. The location was perfect for me - close to tram stops going straight to the central station and airport, the lake, the opera house, the old quarter. The room is as shown in pictures and feels quite private and spacious. Tina was the perfect host, she was very accommodating when I needed to check in at a different time. She is friendly, sociable and is very responsive to messages. I couldn't recommend her place enough. Also, if you go during December there is an incredible Christmas market at the Opera house, not even 5 min walk away.