The place was in a great location and was very clean. We arrived a bit early and I tried contacting Katie to see if it were possible to check in early. If we couldn't check in early, I wouldn't have minded but would have appreciated a response. No big deal though. The woman who checked us in didn't speak very much English which is again is fine, but I think she could come off as rude. This place is interesting in that the shower/bathroom is in the office, which is locked so you need a key to get into the office to shower. People mentioned that the music from downstairs was loud, but I think it's bearable. I thought I was going to have issues falling asleep at 11, but the noise really wasn't that bad. It was a little odd but overall good place to stay.