Overall our stay was ok. It's simple accommodation as advertised but in a wonderful location--right in the middle of downtown Zurich, but down a quiet alley. We had the window open all night and never woke up from noise (we stayed on a Monday). There were a few minor issues though. We could not check in on time, our room was not cleaned and the staff that arrived later to clean it seemed unaware that there were guests staying the night. I'm assuming it was a staff miscommunication--he was very friendly and cleaned it quickly but we still could not get into our room on time. We also had been looking forward to the music in the bar but it appeared that there was none that night or it was closed for a private event. There were also many gnats in the room swarming around the two lights when we first came in and through the night. While this was annoying, they did not bother us while we slept (no bites), but still unpleasant.