Jung Soo was pleasant and helpful. She was present when we arrived and she moved out so that we could have the entire apartment. She gave helpful suggestions for places to eat as well as about transport. As we were in Zurich for only a couple of days the apartment was well suited for us since it was between the city and the airport. It was in a quiet residential neighbourhood. It was a bit of a walk from the train station. This was not a problem but may have been if we had different type of luggage and more luggage. On the whole it worked out very well for us.