Had a fairly unpleasant stay here…
Pros:
Amazing location near all the major sites
The old town of Zurich is relentlessly charming and romantic.
Apartment is small, but very clean and cute. Perfect for one or two people for a few nights’ stay.
James is very responsive.
Cons:
First, I was very put off by his request for me to give him my credit card number for a CHF200 hold. This is common at regular hotels, but AirBnB is very clear on not communicating outside the app or giving out personal information. James made an “exception” for me, but it still left a bad taste in my mouth, as the whole thing felt pretty shady.
Second, we had issues with the hot water. I guess there is a fuse issue, and the hot water tank did not refill/reheat. Again, James was very responsive and was going to send someone out at 11pm to fix it. Since it was not an emergency at that point, I requested it be done the following morning, which he did. However, the next time we showered, we again ran out of hot water, and I ended up taking an uncomfortably cold shower (we even turned the water off during the showers to conserve). I didn’t bother reporting this to James, as I was pretty well over this place by that point.
I also wish the curtains were better. The black out curtains only cover about 2/3 of the windows, so it was pretty bright in the room at night…something to be aware.
This apartment could be absolutely lovely, but our stay was colored by these issues.