P. & P is very nice and friendly. He even came home from work to make sure we found everything in order, were checked in okay, and things were as expected. The room was exactly as shown in the pics and the apartment is spacious, bright, airy and clean. The location was super convenient with a grocery store, starbucks, and a tram station one minute's walk from the apartment building. There are also a few other restaurants and fast food places nearby. The main train station (Zurich HB) is a pleasant 15 minute walk from the apartment. P. & P has two super cute rabbits that live in the balcony and come running to the door whenever they see someone in the kitchen! There is a church across the street from the apartment building and perhaps the residents are used to the church bells but we weren't so the 3 minute long wake-up alarm at 7am was a bit startling the first morning. The bells ring on the hour, day or night. Closing the windows and turning the fan on helped drown them out. All in all staying there was great and we would do it again if we ever get a chance to go back to Zurich.