We got the keys of the room from a bar very close to the building where we were staying so we didn't had the chance to meet Sarah. The room was very clean and quiet although it is in a very central location in Zurich. There is no sink in the little kitchen but we didn't had to cook so that was not a problem for us. The main train station is a 7min walk and there is the option of the tram stop right in front of the building. The neighborhood of Neiderdorf is lovely to go around and you have access to many cool places in just 5 min. walking. Perfect stay!