Rafael had face-to-face check in with me and walked me through things in the apt in detail. I was a bit late but he waited for me and the check-in is super smooth.
The apt is super clean and chic as in the pics, it is warm and cozy and quiet. You won't hear any noise from the road even though it is super close to the tram. The kitchen is equipped and handy to make some meals. Shops are walking distance and city centre is easy to reach by frequent tram.
I had a really peaceful time in the apt and would totally recommend!!!