Chris had excellent communication and was waiting for us at the apartment when we arrived from the airport. The location was spectacular, extremely quiet and with great access to the old town, Christmas markets and dining.
The only drawback was a crew of painters and tradesmen that started work (drilling and hammering) at 7am in our hallway. It would have been nice if Chris had notified us before they arrived. If you are a late sleeper and visiting around December 2014 then you may wish to check before booking.
The apartment was very pretty (SO quiet!!) with excellent views of the river. The bathroom was a little worn (a few missing tiles) but in no way a problem (very clean and the water was hot).
We would highly recommend the location and the apartment itself. Excellent value for the heart of Zurich!