Tania’s place was comfortable to stay in for our family of 5. A spare key was provided on request. It is located on 4th floor but there is a lift for easy access. Tania was always responsive and the place is well equipped with kitchen utensils. It was very clean as well and location was perfect. It is located next to a tram stop and around a lot of shops but there is no noise at night. I would stay here again.