My booking was last-minute and Vanessa was so accommodating. Luis was there to check me in when I arrived in Zurich and was very friendly and hospitable. I spent most of my day walking around the city and met Vanessa in the evening, who was also just as friendly. We had a lovely talk about my Swiss travels. There are several bus lines that are easily accessible from the apartment and it's just a few stops to the center of Zurich. The room was spotless and comfortable. I really enjoyed my stay and would go back again. I would have loved to have time to stay an extra day or two!