The apartment itself is nice and clean, and Marc tried to provide us some shampoo although very few. And the rooms and sofa&TV are perfect and feel like home. But whenever negative issues happen, we were ignored and rejected, like the broken door that I cannot lock, like the misleading parking information that let me fined by the police, like you can never change your reservation / get refunds, like no replies when check out. If you really care about what would happen after you paid, l would not recommand.