Nice, convenient place not far from the city center. I never met Rachelle in person as she was in Hawaii. But check-in and communication with her was easy. When I had a minor complaint after check-in, she immediately addressed and solved the issue from the distance, which was great. It's easy to get to the center by tram. And I really liked the nearby Irchel Park. What I found a bit confusing was that the hard wood floor trembles a little bit when neighbors walk around. However, the place was nice and quiet most of the time. Definitely recommend it.