Nico's place was true to the pictures - cute and cozy. Before I arrived to Switzerland, he was very good with communication, and tried to be helpful with a discount when I realized I had booked the wrong arrival date (1 night vs. 2 nights w/a 2 night minimum). Although it couldn't be done, I really did appreciate the gesture since it was my mistake. He also provided alternate check-in since the security code program wasn't working.
Not sure if my arrival at a later date and time was the cause, but there was no toilet paper available and the person I came with wasn't provided a towel. Also, after check-in, there was no response to a few questions I asked re: amenities and check-out. I do appreciate that everything else was as listed/his initial communicativeness.