Franziska gave us a lot of detailed information regarding how to get to the apartment etc., and also left us with everything we needed. Even though we never met, there were no problems checking in, and she also messaged me a couple of times during my stay to make sure we were okay! The apartment was overall clean: baring in mind that there was a cute little kitten in the apartment. From what I understood, the kitten was adopted unexpectedly by Franziska quite recently, however she offered to give us a discount for our stay in exchange for looking after it. Location-wise: the apartment is just outside the city center, but easy to get to by bus and also in the Tariff Zone 110, which means that if you get the Day Pass for Zurich city center, it will also cover the bus trip to the apartment. :) Overall I was very satisfied with the stay and will recommend Franziska to anyone who needs an affordable place to stay in Zurich!