Katie was very nice and we felt welcome. The apartment is in a great location on old Zurich with many attractions within walking distance. The tradeoff for the great location is a bit of city and bar noise around the area. This is a great apartment if location is the most important factor and if you are going to be out doing things. There is not a lot of space to hangout in the apartment - there are the bedrooms and the kitchen cum dining. It can be a bit tight.