The best experience ever . We feel like a home, my internet did not work when I arrived and I can not comunicate with chris, however they looking for us in the street . They given us the best welcome , carine given us shoes to keep warm our foot. Carine explain me all about the city , direction, place to visit, restaurant and anything that I asked her. She was extremely kind and warm , very hospitality. She giveme tea and water. If you look for a excelent place to stay in Zurich this is the best option , it is very near to the city , the neighborhood is nice, and these family will feel you like a home .