Fast and easy communication with David, very smooth check in process and instructions how to get to the accom via tram. Need to take two trams though to get to the accom, however, trams are frequent and easy to find. The japanese restaurant just opposite the accom is great if you are missing Asian food! Just one downside is that there is no lift, so do take note if you have heavy luggage or someone who can't walk up 3 flights of stairs!