Chris was easy to communicate with. The place was in a lovely building with an elevator to the 5th floor in the center of town-very safe area. It was hot the first night due to the heat wave but the next night it cooled down. The floor fan was great to cool off. The place overlooked the canal, the wifi was good. For us 3, it was a perfect spot to unwind, sleep comfortably, and shower while we explored the town- also more than enough room for a couple and a child. We arrived late so Chris arranged we pick up the key at a local bar. It was easy to find, and if you drive, public parking was only a short 5 minute walk away. Will definitely stay again.