Ysabel was the sweetest host. She always offered coffee or tea every morning and every evening when she saw me and was super responsive to my messages. She was flexible in being able to accommodate an early check in for me since my flight arrived in the morning. The location is right next to the bus stop which was super convenient both for going to the heart of Zurich and Lucerne. The view of the lake was lovely especially when waking up to falling snow. The bedroom and bathroom were spotless. Highly recommend this location for staying in Zurich!