We had a great stay at Joy’s apartment at Billrothstrasse 18. Location details were accurate and the tram stop was literally around the corner which made it easy to get wherever we wanted. Joy was very responsive and answered any questions I had promptly. What I loved especially was that the flat had a lot of thoughtful touches (coffee, tea, sugar, soap, plenty of towels, etc etc) which made things easier as we didn’t need to go out and buy these things. Joy was flexible on check-in and also organised cleaners post our departure and told us not to worry about any mess in the apartment given we were catching a morning flight. Had a great time in Zurich! Thanks Joy