Rossana was very nice and helpful and the apartment was great.

We caught a taxi to the apartment from the train station, as we were unsure of how the tram system worked, however, we would definitely recommend using the public transport in the area for people as it was so simple to get to the apartment and around the town. There is a big team stop just a couple minutes walk down the main road and it is so simple catching the tram into the centre of Zurich.
The apartment is exactly like the pictures and is a good size, and was actually about double the size of hotel rooms we had stayed in during out travels in other cities, which was great!
The apartment is very clean and comfortable and also very warm (which was good as it was very cold when we arrived). It also had all the necessities such as kitchen utensils, towels etc.

We would definitely recommend staying at this apartment, we loved it!