We loved James's apartment! It is clean, and super cute. It is exactly like the pictures. We also appreciated the fact that there were things like umbrellas for our use if we needed them. James was always ready to answer to our requests, and Madeleine is very kind. The location is great and we felt comfortable walking around at night. We had a really a great time in Zurich. We wouldn't hesitate to stay there again or recommend it.