Karen is not only an incredible host but an incredible person ! She is kind, welcoming and empathetic towards your needs. Shes genuine and actually cares for your wellbeing unlike some other hosts that only care about the money. I like that. We checked in late due to some obstacles with our transportation but she didnt mind. Karen was accountable and prompt with our questions.
This is the most comfortable airbnb I've stayed in on my travels through Europe. The mattresses are like sleeping on a cloud ! She offered me wine and chocolate during my stay. Does it get much better than that ? No. It doesnt. Lol
Take care Karen. I'll come stay next time I'm in Zurich !! Xx