This was one of our favorite places to stay on our trip to Switzerland. So many extras in the apartment on arrival. Cold water, snack mix, nespresso pods. Bathrooms had many extra items if needed. We stayed here with 3 kids and a baby and it worked out well. Kids loved the loft, but beware the stairs are steep. Apartment overlooks a park, which had our kids favorite playground in Zurich. The tram was not far and was a 10 minute ride to the water or train station. There was a problem in the bathroom that they needed to repair but they were done quickly and communicated well.