Chris was very responsive and very helpful. He even sent me photo descriptions of how to use the laundry machines. We did not meet, but his friend helped us check in. There was a hiccup at the airport and we arrived late at night. Chris's friend was very nice, he waited for us and helped us with our luggages.

We did not get the apartment in the picture. We got another one on the other side of the river. The view of the river from the bedroom window is better than many five star hotels. The bed was soft and comfortable. Laundry room is right next door.

Cars cannot go directly to the house, but it's only a very short walk from the parking spot. This is the best location. A few minutes walk to the Zurich HB train station, numerous restaurants, tram stop, at least 3 supermarkets within 5 minute walk and Confiserie Sprüngli is 10 minutes walk away.

We are a couple with a toddler. We enjoyed staying here. The only inconvenient is carrying baby stroller up the 2 flights of stairs everyday. Other than that, everything is perfect.