Interesting place to stay. Good location and value for what you pay for. Check in is after 5pm which was a little too late. I never actually met Katie but the lady who checked me in was an extremely sweet woman and a pleasure to have met. One thing to take note of, the bar downstairs plays traditional Swiss music until about 12am. Difficult to sleep if you usually sleep before then but I didn't have a problem. The wifi also isn't great inside the rooms you sleep in. Overall good place to stay.