The location and the place are amazing. Well equipped and newly renovated rental unit. I had to change my check in time for two times and Floriane managed to have someone to be there for check in. I did not get the chance to meet Floriane cuz our stay was short. The only drawback was that as per listing I was expecting to have a place with the view of lake Genova. Although the building itself have a great view of lake, our unit was in the other side and we did not have the view from our rental unit, so if it is important for you, make sure to confirm it with Floriane. I will recommend this place and will definitely book it for a longer stay on my next trip to Switzerland.