Richard was so welcoming and helpful upon our arrival to the apartment. He provided everything we could possibly need to get settled in and also showed us where everything was in the apartment. The apartment is located in an excellent part of Lausanne with easy access to the city center as well as the train station and the lake. At the same time, the location of the apartment provided a quiet place for us to relax and was extremely close to a huge park for the kids. We truly enjoyed our stay with Richard.