It is in a very central location, 5 minutes from the city center of Lausanne. You have to climb a little bit, but you can solve this problem with public transportation. Cleanliness and other amenities were superb. The laundry room with 2 washing machines and 3 dryers was really useful. The kitchen is a bit small, but quite enough for 2 people. I did not meet Maxime, but he was very helpful in everything, I highly recommend it.