House was clean. The LISTED shower gel, shampoo were missing. Used towels in bathroom. Before booking we had confirmed on washing machine. There is a common laundry but the instructions to locate it and the key to start it were missing. Her listed phone no is not working. As there was a lag in msging, asked for any other way we could talk. Saying that her phone doesn't work, she went silent on us. So we decided to leave a day early. We asked her to refund the unused night, she said "contact airbnb" I wanted to avoid further heartache, so I cancelled the last night (or so i thought) That was my misunderstanding and Big Mistake. I wrote to her that we will check out tomorrow morning but her first reply was check out now or I call the police. I understand now that she was within her right to ask us to leave, but, this aggressive behaviour was not needed. Her phone started working! She was in constant communication with Airbnb and me! Worst experience ever
House 5 star
Host Negative stars