No communication at all.
I sent a message to ask for a fan / cooler but I never got a reply. i had to buy my own!
Bathroom is quite terrible with clogged bathroom and toilet seat feeling like it is going to break when sat on.
Moreover, there was only one wine glass for 4 people which is a shame.
A lot of spiders and other insects found their way in the apartment. Finally, one room was fitted with 2 beds making it too tight. It was not practical to use the wardrobes in that room.
On the plus side, kitchen was very good, clean and well equipped and the living room was gorgeous with a nice balcony