I stay at this Airbnb for 2 weeks. This Airbnb does not have a cleaning fee, meaning you need to clean the apartment like the day you move in before you leave. I was unaware of this situation until I left Airbnb and got a “money request for damages.”
I was informed by the host that I needed to take out the trash, wash the dishes, and put the sheets and towels in the laundry bag, which I followed. However, I was not expecting the host to expect me to clean the toilet and bathroom sink, vacuum clean the apartment, wipe the kitchen surface, and put everything I used back to where they were. There is some cultural shock involved in this experience since I have not lived in an Airbnb that request cleaning the apartment so meticulously.
I also lost my wallet during this trip and therefore lost the Airbnb key. The host charged me more than 100 francs for the lost key and lock replacement and 50 francs for the cleaning fee.
The host helped me submit a lost and found report when I lost my wallet. She is very helpful with getting a taxi in the early morning and picking up phone calls when you encounter trouble.