The room is very comfortable, clean and presented beautifully, with nice little touches such as a mini fridge, drinking water and tissues. The location is decent - about a 10 minute walk from the centre of the city and 20 minutes from the main train station. Communication was easy with quick responses to messages. We arrived quite late and were provided with easy instructions on how to enter the building. The bathroom is shared, but that's to be expected when you book a private room as opposed to a whole apartment. Overall, I would recommend the room to someone who can't afford/doesn't want to pay the extortionate prices of Swiss hotels!