If you want a characterless, personality free hotel, then this is not the place for you.
If however you want to stay in a huge traditional and extremely beautiful and homely period Swiss chalet, full of stunning antiques and with masses of charm, in one of the prime locations in Switzerland, then you must stay here! Nicole is wonderful, incredibly helpful and informative. She really made me feel at home and showed me many places of interest to visit which I would never have known about otherwise. I wish I was still there now! Thanks Nicole!