Suzi's apartment was as described. she was very helpful and communicative. Suzi went above and beyond for our family during our holiday stay. Worth noting, although the listing says there are laundry machines on the building, guests do not have access to them. we had to pay an additional 30 CHF to have someone else do our laundry. slight inconvenience, but also understand that it was Christmas Eve and it was a huge help. Overall, I would not hesitate to recommend this apartment to anyone visiting Montreux.