I was at their place for a month for me to set up my departure, so this might be not relevant for some of the travelers since I have already known about and familiar with the surroundings.
The place is nice, situated in a chic neighborhood, and (for my standard) is better than what is actually written on the page. They did not offer access to the kitchen, but they gave me several suggestions on what to eat around. There are a cafe nearby and several restaurants not far from the train station. They did not offer access to the laundry room, but they offered to do my laundry several times.
The communication was excellent since they were actually just next door and were available from time to time answering my inquiries. You can refer to some of the comments about the fact that the room is not soundproofed, but it did not really bother me since they talked responsibly with fair and reasonable volume.
They have a terrace just in front of the room which I was so lucky by the fact that I stayed there for 3 full weeks of sunny winter! I used that for enjoying the sun and even sometimes for small work.
Overall: great experience!