We haven't had the opportunity (yet) to meet Imogen & Liam in person, but hope the day will come. The communication was exceptional and the care and concern shown for our stay in their home is admirable. Their house is located in a quiet and safe neighborhood. The outside space was a real joy for sitting and chatting after long days visiting different places in beautiful Switzerland. Imogen & Liam left all the essentials necessary to have a BBQ which we took advantage of and enjoyed a family cook out. We are grateful for the time our family spent together in their home. Thank you!