Not a great start to my stay at this Airbnb. The entry system to get in and out of the car park did not work. After a long journey this was the last thing I needed. I phoned one of the hosts who then said someone would call me back. They did call immediately and I explained my predicament. I was then told I must be in the wrong place. Red rag to a bull!!
The cleaner promptly arrived and held the gate open whilst we unloaded our car. We had to take more of our luggage then we wanted to as we would not have access to our car that evening.
The next morning we were informed that the gates would remain open until the issue was fixed.
Apart from this we enjoyed our stay in Lausanne and the lake walks and Olympic Museum.