The host changed my reservation from one apartment to another without giving me the instructions and code for the new studio. I arrived at midnight, the code I received was obviously not working (it was of the first one) so I tried to get in contact with them but impossible! I have never got a telephone number to call! I called airbnb assistance who was either able to get in contact with them. At 1 am I was looking for a hotel in the middle of the town. The worse thing is that they never showed up! No call, No apologize, nothing. They just send me at midday the day after the automatic message with instructions to get into the apartment. They never actually answered my messages.