Communication with Lisa was always very prompt and check in was very easy. Apartment was as expected- bed was very comfy and the kitchen well appointed to cook your own meals. Be aware that if arriving from the train station it is a very steep half hour walk up the hill to the apartment. Our biggest disappointment however was the unavailability of a washing machine. As we have been travelling now for about 5 months we booked this apartment specifically as the listing stated it had a washing machine. When we asked the host where it was we were told that the machine is shared amongst the residents of the building so it is only available on a Monday. As we were here over Easter break and checked out on the Sunday this made it really difficult for us. We lost quite a few hours of precious sightseeing time finding a laundromat, travelling to it and waiting for our washing. Listing needs to be changed to state that you can actually only wash on a Monday.