This place is very centrally located in Lausanne and it is within a short walking distance to the metro station Lausanne-Flon. There is also a bus going there that stops almost directly outside the building. I did not personally meet Inés, but she was very helpful and friendly over messages. During check-in I met her husband who was also very helpful and friendly. While the room itself did not look exactly as nice as in the pictures, it was reasonably cleaned and the furniture was okay. The shared bathroom and kitchen was cleaned once a week and they did a very good job on that.