We went there as three families with kids and spent three nights. It is spacious, cosy and clean with fantastic views to enjoy. We had to be careful with the small kids because of stairs. Claudia was right there to greet and showed us around. Very fast in communication and went further to provide us with extra things...loaf of bread for breakfast saved us time to go all the way back to town and papers and colour pencils for kids to draw and paint!
All of us enjoyed the stay very much. It was only 20 minutes drive to Chateau de Chillon where you can also take boat rides / tours over weekend (but free parking in Chateau is 3 hours only!) . The other day we took a short walk to the nearest train station, where we had a scenic train ride down to Montreux main station, where frequent trains are available: half an hour ride to Lausanne where you can take half an hour boat ride to France on the other side!
The only disappointment was that there was no snow! Still very nice location!