Unfortunately I have to say I had a very bad experience with this host.
There have been false accusations about me as a guest that made the whole experience very difficult. I have only good reviews on Airbnb and have proven to be a trusted guest and a welcoming host through the years I have used this platform. So I was really shocked of the way I was treated and talked to, as I know I have been a perfect guest in this case, too, leaving the apartment spotless and carefully following the check out instructions.
Communicating with Lourdes has been very complicated. She answers messages in a very irrational, unpleasant and unprofessional way.
Without getting into details, it has been a horrible experience to be Lourdes' guest and I wouldn’t recommend it to anyone.