Ian's place was beautiful with the most stunning view of the mountains. We reached late evening, and we were a family travelling with 2 infants, with a LOT of luggage (travelling light is somehting we don't know how to do :p). There were a lot of stairs more than we had expected, and it was a bit of a concern since we had so many bags. BUT, i messaged Ian about this and he was really really sweet and he sent Christope the next morning and he helped take all our bags and kept them in the respective rooms, at a minimal additional charge. He was always so quick with responding as well as helping with my million queries, while booking as well as after and post checking in. The house was FULLY equipped with everything you would need. Also beautfully designed, very luxurious. The view was unbeatable. Everything about the place was top notch. I would highly recommend his place and would definitely like to visit once again. Maybe in the winters this time :-)