Janine is very sweet and helpful, giving us band-aids for my wife’s sore and blistered feet, offering us water, and helping us with restaurant recommendations. The room is cozy, charmingly appointed and very charming. Best of all is the location just at the entrance to the castle compound and right on the Via Francigena walking route. We loved the water pot for tea and the good shower. We had an early morning visit in our open window from the neighbor cat that added to the charm!