Sophie's place is absolutely adorable. It was actually my first experience with Airbnb staying in someone's actual home (vs rental property), and it was delightful. Sophie met us at the apartment after providing detailed instructions on how to find it via public transportation. We checked in, and Sophie provided us great recommendations on where to eat and top attractions and she stayed around until one of us connected to the WiFi. After Sophie left, we did have a bit of trouble connecting other devices, but Sophie was very responsive and we got everything connected as needed to.
We had a lovely time in the city, and the apartment and Sophie'd recommendations played a significant role in our enjoyment.