1st time that we have bad experience on airbnb,
1. Difficult to find (house number is so super tiny).
2. Difficult to get into parking space. Host did not explain well enough to get into.
3. There is no bin provided in a small toilet and small bedroom we have to walk to kitchen or big bathroom.
4. Host is tricky and insulted guest by asking for extra cleaning which we already paid for the standard cleaning and when we refused to pay this host insulted us with not nice words. She trust her concierge one side rather than listening to guest who paid money for the stay. She said her concierge told her that we had a party with lots of mess and paper left everywhere when we left the house. So her concierge was upset because it was his religious holiday and he needed extra hours of cleaning. So, we asked this superhost back to check on cctv that we stayed only 4 ppl and not invited anyone to have party here. We only did some light cooks here such as instant noodles and light breakfast. (We have dinners outside at restaurants). We left this house with standard clean same as every airbnb we stayed (no host complained) and already collect everything, clean table and put all kitchenette to dishwasher. We guarantee that we left the house with no mess and not left paper everywhere as host mentioning (We also sent pictures of the room on the day we left which we posted to Facebook as an evidence to host). And we try to ask host about what mess we did which make she need extra cleaning from us. There is no explanation from host rather than saying my place was stunning and i'm superhost that does not make us clear on what mess we did. At least, we need to know why she requested us to pay extra more for extra cleaning.
5. Place is good but not stunning view as claimed there are hotel and lots of building in front of apartment so we cannot see lake or anything.
6. Apartment is cold. Heater doesn't work well.
7. Noisy from train because it closes to train station.
8. Also noisy from bell or big clock ringing (take around 15 mins in the morning and evening).