Oliver is very kind and gentle. He was always available for help and responded quickly to queries. The apartment is at an amazing location. Chillon Castle is just 2 mins by walk. The walk from Chillon Castle to Montreux city center is the most scenic and amazing experience. There is a bus (201) always available in every 10mins to Montreux station. The location is indeed the best if you use public transport. We thoroughly enjoyed our stay. We will strongly recommend others to stay here.