We had a wonderful stay at Emma's place, and would certainly consider coming back. Communication on site was done through Nino, who was proactive in sending us directions as well as a wonderful video showing the way to the front door. Throughout our stay he quickly responded to our messages.
The location is ideal for skiers, just a short walk from the ski lift. While it was not a good year for snow in Switzerland, the particular disposition of the slopes, together with the artificial snow, enabled the snow conditions to be surprisingly good.
The apartment had plenty of space -- we were 4 adults and two children and would have still be comfortable with a few more. The amenities were as advertised -- in fact, there were some things not advertised that were available -- two coffee machines for example. The kitchen was well equipped for even a much larger group. The overall feel of the place was warm and comfortable.
We warmly recommend Emma's place for a winter ski holiday.