Much about this apartment made our stay pleasant. It was roomy enough for our family, looked exactly as advertised, and the kitchen was well-equipped. We were there for some length, so probably there could have been more dishwashing fluid, toilet paper, paper towels, garbage bags, and more bath towels provided. We bought all of these conveniences plus basic spices like salt and pepper, olive oil, etc ourselves upon arrival.
The apartment was in a convenient location, near enough to all busses, trams, and the train station to make getting around and grocery shopping quite easy. It was nice quiet location, just a short walk to the lake and just a bit farther to old town Geneva, and all the parks — all of which we thoroughly enjoyed.
There is an elevator, but be aware that it is tiny and is only accessible after you take the stairs up one flight. If you have a physical disability, this might make access difficult. For our young family, this was no problem.
While our initial communication was with David, he indicated upon our arrival that he would be away during our stay. In his place, his associate Pavel, handled key exchange and all other troubleshooting. Pavel was cheerful and punctual during all contacts. He let us know as we arrived that a repair to the freezer door was needed, that parts were ordered and should arrive within a day or two. This repair did not occur during our stay; David believed it was best not to disturb us, and it was nothing that bothered us, nor did it impair our stay. The clothes washer, however, more critical to the comfort of our stay, did not function as it should. We communicated with Pavel about our inability to get the washing machine to work properly. It simply spins on the wash cycle indefinitely. While Pavel indicated that he consulted a manual, he found no solution and he did not offer to come over to problem-solve this issue in person. Therefore, we were unable to use the washing machine to wash our clothing throughout our stay. We removed our clothes from the machine, rinsed them by hand and hung them to dry. Also, one should be aware that shower turns cold after less than 15 minutes, which is problematic for a family stay. When we contacted Pavel about this concern, he responded that this is a typical problem in Geneva apartments. We’ve stayed in Geneva a number of times elsewhere without encountering this problem. Perhaps this problem needs to be looked into for the comfort of future guests.
Shortly before we were to vacate the apartment, we had quite a surprise; the refrigerator simply quit functioning. Pavel came over the following morning to troubleshoot this problem, sadly, to no avail. He sincerely apologized about the inconvenience. Ultimately, he put in an order to have it repaired, but our stay ended before this repair occurred.
This apartment was tidy, bright, and smartly organized. The beds, couch and dining set were comfortable for a family of four.
A very important feature for longer-term stays: the price we paid was quite a reasonable value for Geneva, and this was a big plus!