Zeid was communicative, prompt and helpful and though I didn't meet him, his concierge service was good and met me as planned upon arrival and showed me everything. The flat is very convenient to buses and close to town. I walked several times from city centre just to get exercise and it took me about 30 minutes, although bus is easy to catch also. I liked having a full flat to myself. The hot water is good, fast wifi, big TV and cable channels. Kitchen pantry need cleaning out of old things from previous guests, and when that is done, the place will feel more like a home away from home.