This was my 1st Airbnb experience and it was FANTASTIC. With the language barrier and google translate Ivana gave very clear instructions on how to get to the apartment - I was greeted by her cousin Nelly who showed me round. Tea bags/coffee/hot chocolate were all provided and a large bottle of water. Also explained alll the services in case of emergency and which bus to take into the city centre (#3) close to the Migros supermarket.

The location couldn't have been more perfect - I walked from the airport but you can also get bus #5 which drops off at the top of the main road/Grand Saconnex, by La Colombiere hotel and restaurant (they do a very reasonable 22 CHF all-you-can-eat buffet) which is a 5 min walk away.
I was attending a Conference at Palexpo and the 5 min walk through the park each morning was really lovely.
The apartment is very spacious, great kitchen and facilities, a 42" TV in the large living area. My bedroom was really cute - wonderful comfortable bed, the smell of fresh bed linen was very welcoming. Also a zip-up wardrobe with hangers for clothes was perfect.
The balcony off the kitchen/living room - WOW - soooo big, and the views are fabulous, I took some amazing photos.
A very happy experience all in all, and I would DEFINITELY recommend staying here.. for the location, hospitality and luxury compared with a hotel. Thank you Ivana and Nelly.
p.s I loved the toilet roll ;o)