These are my opinions about my May 28 - June 1, 2022 stay at ‘Valentino’s’:
Positive - the unit is well laid out, has a good sized kitchen with some amenities, a big closet, a good shower in a high tub and good bed mattress. The location is amazing as it is right beside the Lausanne train station (which has a couple of grocery stores etc.), and is a short walk to the lake.
The unit is in the ‘Residence’ side of the ‘Le Montbrillant’ hotel. The front desk desk staff members that I interacted with were all very good, especially “Alan”.
Note: the exterior noise (trains, traffic from the road and conversations of those sitting on the steps by one of the station entrances) can be a little disturbing, but the window facing that way in the bedroom has a good seal. There is a window in the kitchen that faces an interior quiet courtyard that can be left open for fresh air.
Negative - I never received any communication or replies to my messages from ‘Valentino’. During the below adventures, I was advised that he is a part owner of the hotel.
My main complaint is due to power outages in the residence. It went off on my first evening, and I had to go down to the hotel front desk to report it. Alan did something to turn it back on. A couple of hours later, the power went off and stayed off for the night. Thankfully my items that I had in the unit fridge didn’t spoil. I wrapped them up the next morning, and took them to the hotel front desk with a request that they place them in the hotel fridge. Because it was a weekend, no electrician was available. Thankfully when I returned on Sunday afternoon, Alan had been turning the power back on every time it went out. The power would periodically go off and on during my stay.
On my last full day, I discovered that the power issues had rendered my door lock inoperable. I was advised that the hotel was safe and shouldn’t worry about leaving my items or sleeping in an insecure unit. I did not agree to this, and insisted they find me another unit. There were none available in the ‘Residence’, but they made a hotel room available. I had to pack everything up a day early to make this move.
Although the hotel front desk staff were great, at no time did ‘Valentino’ reply to my messages nor was I offered any type of compensation.