Integrali appears to be a commercial arrangement and we kept in touch with one person, Vadim. Soon after making our booking Vadim asked if we would stay in a different place as the booked one needed work done on it. We agreed. From reading the Integrali website I understood they have a 24 hour concierge service (my mistake). We arrived and noone was there but after phoning Vadim he came to let us in and show us around.
This was a ground floor, spacious 2 bedroom apartment, conveniently located, reasonably well set up, clean, with good wi-fi, TV and access to a washing machine. We enjoyed staying there.