Pedro was away for the weekend, so sadly we didn't get to meet, but he made sure the check-in/out process was smooth (even letting us know how to get the free train/travel ticket from the airport baggage lounge) & got back to us really quickly throughout our stay & organising our trip. He included some really thoughtful touches & left us with information including with lots of suggestions of places to see & eat/enjoy wine in.
The apartment was just as the pictures & the lounge balcony with views of the surrounding mountains was particularly lovely. Another reviewer mentioned the noise from the lift, which is an occasional quiet scratchy noise that can be heard throughout the apartment when the lift is in use. I'm a light sleeper& I still had a good night's sleep - though the comfy bed & blackout shutters may have helped here. The apartment was sparking clean & had everything we needed for a long weekend.
Within a few minutes walk were supermarkets, the Plainpalais market on Sunday (good for street food/bred/fresh vegetables) a lovely bakery (Le Saint Honoré) which was even open on Saturday morning (we were surprised how may shops/bars closed over the weekend) & a trendy cocktail place- Mr Barber.
Transport was very easy with 2 main tramlines in the streets next to the apartment road- with trams running every 5-12 mins & early/late. It took 30 minutes to get from the airport on the tram&train, & walking to the Cathedrale in the old town, or shops in the new town 20 minutes.
Wouldn't hesitate to recommend it as a place to stay- or city to visit.