I have tried to communicate to my host and they have ignored me. In these uncertain times, I tried twice to modify my reservation ates and the host declined without offering any explanation. They were rude, I would call and they would respond with a sleeping voice at 1pm. other times they would not even respond to me. I could not find the washing machine and the host ignored my question about where it is. The apartment was nice but the treatment by the host made my stay very bad