Apparently Alberto, the owner, owns many Geneva apartments. He was very responsive and professional when I booked this apartment for 11 nights. He generously allowed us to check in early and a key was provided via a lock box, so we never did meet him. Nevertheless, I communicated with him several times during my stay to request items not supplied. My friend and I were pretty chagrined that he only supplied a single bath towel for each of us and one hand towel. Really? There were other things we would have liked and he accommodated some of them. Whatever. The apartment is in a great location and spacious. The lighting in each room is marginal and the decor is bland. There is a washing machine which is a nice amenity. The kitchen was our main hang out and has zero spices- not even salt and pepper. November weather meant we kept our windows closed so outside noises were minimized but its an old building and pretty creaky. The bed pillows are totally low budget, so buyer beware. Bottom line- if Alberto spent about 100 dollars, he would greatly improve his investment in guest hospitality.