Keiko is very responsive and always kind. The apartment was too noisy for me; the neighbours work at night and live their lives between 3 and 5 am. I wish I had known about it before. With earplugs, you should be fine. The apartment is not the cleanest, but it's OK for a short stay. The organization is not optimal, for example, if you arrive after 19.00 on the first day, it will be complicated and could add a fee to get the key. Otherwise, it is very well located and central, so overall a good choice if you don't mind a lively environment.