Theresa provided clear instructions for gaining access. I never met her, but that was fine. The apartment was clean and close to corner shop and supermarkets. walk to the lake in 5 minutes or Palais de Nations in 25 minutes. Alternatively, there is a tram No 15 to Palais de Nations that only takes a few minutes. WiFi was fine and TV had English channels and other foreign networks. Area is multi-ethnic and interesting. A little noisy with the windows open at night, but very convenient for the station and pubs & eateries. The apartment was well equipped and comfortable. Would stay again.