Najib was not present as he stated after my stay that he had medical issues. He left the place to be taken care of by another person who obviously did not know what needs to be done. Examples:
Najib was slow to response as he did not answer phone calls when I arrived. Found out afterward he had medical issue but did not give me the contact person number.
The drapery in the room was broken and the window was practically not covered. Had to do a make shift plan to get some covering.
The person in charge had his friend over and he invited other friend over. They talked and smoked till about 3 am or so. The place stated no smoking. Needless to say, the cigarettes smoke was very disturbing.
I communicated these issues to Najib after I check out early the next morning. He explained to me this was the first time he’s not there to greet his guest as he had a medical issue. He apologized and I accepted his apology. I hope others will not go through what I did.