Claudio was very responsive and proactive for check in/ check out during our stay. The place is as described, the neighborhood is just alright but a good price for Geneva and a great location for travelers. Walkable to the lake and basically all attractions in Geneva, very close to the main train and bus stops, only 1 train stop to the airport. Many restaurants and stores on the block and all around. The unit itself is small and minimal but as described. Good wifi. Only complaint is the neighbors are quite loud at times and there is a noisy restaurant just next door. Noisy but bearable for us, and we were not hanging out in the unit much except to work remotely.