Starting with excellent communications with Philippe where he answered all my questions. He arranged everything with only 2 days notice of arriving and booking this apartment. It turned out to be exactly as depicted on the website, with wonderful views. The building is well-maintained and quiet. All was spotlessly clean and the linens and towels generously supplied. The apartment could not be better located. We will most definitely recommend Philippe to any of our friends who are planning a trip to Geneva. Thank you for a truly wonderful getaway in Geneva.