The unit was easy to check into even though I had a late check in they were very accommodating With access. Unfortunately I felt the unit could have been a little more clean as I was expecting to spend time sitting at the desk to get work done. The desk was dusty had spots on it there was a lot of hair on the floor and the chair had been replaced with another that was less comfortable. The phone with sticky and had dust on it and spots. I was very uncomfortable and check out an entire day. The bathroom and shower however were very clean and immaculate.