I had to book an unusually high number of people for this room, so I worked with Van about it. Van was very flexible and worked with us through the whole process, even as the number of guests fluctuated. He responds immediately and offers all the relevant information. We arrived to a clean room with good facilities. It is also 5 minutes away from any train line out of Genevé coravin, an amazing advantage. The only issue with the room is the lady on the floor below is apparently very noise sensitive, so be careful about that. We personally had no issues with this tho.