Nightmare in Geneva. I'm a law student studying for a semester in Geneva. I rented a room through Air BnB. I agreed to a one month contract with Nastran Bahiri. I needed a residency card in order to remain in the country. Nastran's paperwork was not accepted at the agency, therefore she told me just to lie and tell them that I was extended family. I refused and informed her that I would need to find housing that could issue me a residency card. We agreed that I would get a refund for two weeks of rent once I returned the keys and she found another tenant. I returned the keys and she already has someone else living in the room. She now refuses to answer any of my requests for a refund even though she has all of my banking information. Also, it is important to know that the room in question does not have a lock on it and Nastran felt it was okay to walk in on you unannounced. She does not take no for an answer and harassed me until I finally ate her dessert, which I do not eat. She is an extremely aggressive person, does not understand a person's space, does not honor her commitments and is very nosy. Do not rent from her.