Our experience at this Airbnb was quite positive aside from minor details (no real coffee provided, fridge wasn’t turned on when we arrived, washer didn’t start but these weren’t a big deal), with easy location and comfortable space. However, a framed poster fell off the wall during our stay - we were not near it/never touched it, immediately notified our contact person, and noted that it was likely hung incorrectly based on how it broke. We requested a compromise on the replacement value since we truly did nothing to make it fall, but this was not even considered. This unfortunately spoiled our experience a bit, as it was a significant additional cost. We had worked very hard to be sure nothing was damaged or dirtied during our stay while traveling with two small children, yet this was out of our control and we still had to pay a large price. Very frustrating. The Airbnb model is built on mutual trust between host and guest, yet I was not believed in saying that it had fallen without our involvement. Certainly a nice place to stay, but one must hope that nothing goes wrong or it will be deemed their fault!