In all my AirBnB stays I have never not recommended a place but, unfortunately this is the exception. Knowing Geneva well having lived here for 5 years we were ultimately disappointed.
We booked the property for two adults and a nine year child. On arrival we were given the key from the cafe downstairs (same owner) with no instructions about the parking or which apartment it was. Some time later the host responded.
Shutters were broken in the front bedroom and took 4 days for them to be repaired. This room consisted of glass doors to the living room and hallway so anyone else in the property (as well as across the street with the broken shutters) can see what is going on in the bedroom.
Photos suggest that kitchen is well stocked but there were two forks, three knives, four small spoons in drawer and one saucepan and frying pan in the kitchen. No large plates so we had to go out and purchase our own though additional cutlery was provided the next day on request. The oven is ancient, described by our host in one communication as “an old lady” that you couldn’t dare roast anything in with any certainty.
During our stay we attempted two washes in the washing machine over our 5 night stay and the machine broke on second wash. It was replaced timely on fifth day but comments made about our “overusing” it.
Communication was erratic with responses late at night, sometimes in French and sometimes in English. We responded when responded to, to try and keep the conversation going and get updated on the repair issues.
Agreed checkout time at 11am. Took bags to car at 10.45 returned to apartment to find cleaners already cleaning apartment whilst valuables were in the property.
Did allow us to use the car parking space until 4pm on day of checkout.
Would suggest more suitable for a small car rather than the Range Rover myself or the owner has in a much easier to park space.