Positive points: Alberto made our arrival smooth, provided instructions and we easily found the keys, even though we never met in person. Thanks for the bottle of excellent wine! Location is central and convenient with multiple grocery stores, restaurants an public transport just steps away. Alberto kindly provided bed crib with bedding and high chair for our daughter at no additional cost. There was no kettle and coffee machine when we arrived, however Alberto's associate brought brand new ones next day. Kitchen is nice and full and has everything you need for a long stay. There is lots of storage and closets. Negative points: Its hard to understand who is the real contact after arrival, either Alberto or some other people whose numbers were provided, so communications can be difficult and take time to get response. Cleaning was badly done, there was thick layer of dust in corners, on radiators, even on the shelves of the closets. Floors hadn't been mopped for long time. We requested another cleaning, it was done, but nothing changed, so we had to clean apartment ourselves (took 2 days). We found vacuum completely clogged with fossilized dust, and had to soak its parts in water and wash to make it work again. Kitchenware was dirty, we rewashed everything. My guess is that dishwasher is not working properly, so don't use it. Some of the pillows and blankets were soiled and covered with nasty spots, after complain associate guy brought couple of new pillows. Ad pictures are outdated, there is no dining table with chairs in family room, but second couch instead, so dining is only at the bar sitting on the stools. 2 remaining chairs are flimsy and broken. In the middle of our stay shower stall's drainpipe's got blocked. I called and messaged hosts reporting flooding emergency, but there was no response. I had then to disassemble the drain using corkscrew knife as a screwdriver and clear all that old sludge myself. Finally the shower started leaking to neighbors downstairs and we had additional nice moments talking to these nice people. Thanks to them they agreed to wait for repairs till our departure, so Alberto didn't have to move us to another apartment. The washer is not connected properly, some stall drain water backs up into it and stays there. Don't accumulate your laundry inside the machine, drain that water first. There is a school yard at the back of the building where both bedrooms are facing. It gets very noisy at 7:30 am, kids just keep screaming for several hours. At night time some youngsters are gathering there, get drunk and also make a lot of noises. You will have to keep windows shut to get some sleep. Floors are nice, but old and extremely squeaky. When someone gets through the apartment they are likely to wake up others. This apartment is not suitable for families with kids. It is not stroller accessible even by the elevator, there are 2 flights of stairs...