Automatic messages, no accountability for absolutely nothing, lots of misleading and confusing codes and addresses. The property manager handles multiple rooms and apartments in the city and she clearly disposes of one's reservations as she pleases without taking into consideration the logistics and smoothness of the visitor's travels. She refuses to do a reimbursement even if I didn't use my second reservation because of HER misleading communications and lack of empathy. Worst Airbnb experience.