Majed was very helpful and communicative, and his experience as an Air BnB host showed. The room was clean, extra blankets, towels, soap and shampoo were laid out and ready for me. He showed me the kitchen, tea and coffee, etc. He gave me the building entry code and apartment number as soon as I booked. He gave me detailed instructions on getting from the airport, including the tip that train fare is free when you are coming from the airport. He had a tram schedule and Geneva city map waiting for me upon arrival. He gave me detailed instructions about how to get to the bus station the next day. His family was quiet and I didn't see or hear them at all. Overall, it was clean, comfortable, and as promised.