The apartment is located in the heart of old town, but that can either be a plus or minus depending on your needs. I was walking to the city center everyday for work. The stairs leading up to the apartment are extremely narrow and windy so you have to be careful when taking a lot of things up and down, especially heavy luggage. The boiler stopped working for a few days, so I was unable to take a proper shower until they fixed it. It is difficult to get food in the evenings, unless you eat at the touristy expensive restaurants nearby. The grocery stores are quite a walk, up and down some steep hills and stairs. I would recommend this to someone who is looking to explore old town for travel and who is not going to spend much time in the apartment itself. I would not recommend to anyone who needs it long term. I stayed one month. Luc was responsive, but it was difficult to figure out how to use the laundry machine since it was written in French and German, and I do not speak either of those languages.