Check-in was super easy and Maysoon was quick to reply to any questions I had. The location is great, easily accessible with public transportation, right by a grocery store, and just about a 10 minute walk from the middle of town! The apartment was nice, we didn't realize exactly what the room on the "mezzanine floor" meant - it was like a loft but with such short ceilings you can't stand up - but it wasn't a problem at all! It was also great to be able to use the kitchen!