Ursula's place was clean and in an ideal location. Beds were comfortable and the apartment had everything we needed. She was kind and responsive on whatsapp. Some downsides were that there wasn't much space to unpack as no cupboards or closets were fully emptied, but Ursula kindly agreed that we could empty out the entrance closet so that we could unpack a little while we stayed there. The check-out process wasn't very streamlined and could use some improvement.