The location of this apartment is excellent and it’s a nice apartment. I think most previous guests probably stayed when Lucas was present and avoided these issues but he was away when we stayed. We encountered several issues including (a) almost being cancelled on the morning of our stay and a few stressful hours of exchanging messages before check in after the last guest left keys with a nearby restaurant instead of in mailbox (b) we had to contact him to get the keypad code for main door entry access (c) the number of available bedrooms during our stay was one less than advertised on the listing although we had 3 beds which was good (d) we had to take damp bed linen from a drying clothes horse to make up one of the beds (e) there were no WiFi instructions left and we had to contact Lucas again for these, this involved WiFi hotspotting from a mobile phone that was drained of battery left on the kitchen table next to a charger (f) there were no checkout instructions and we had to contact again to get these (this may explain why the last guest left keys with a nearby restaurant).
Lucas was eager to rectify problems remotely but was reactive rather than proactive and required much prompting. This caused unnecessary stress for us during our trip. Hopefully these issues can be ironed out for future guests as it’s a lovely apartment in a great location