the agreed key take over of the keys was perfect. Simple and easy. During our stay all was just fine and as we have not spent much time in apartment we have not expected a lot. However, we have not expected that the basic necessities and small items will be missing from the apartment. Lack of soap, soap holders, clothes hangers, as well as decorative furniture items, made us feel a bit weird as the apartment was empty. It felt like the apartment was just renovated but very little effort was given. Bed matraces are not comfortable either. The apartment was perfectly clean and the hygiene is on perfect level. Just with a little bit of an effort and additional investment the apartment will be perfect.