Deborah and Mark are very friendly, and their cat is super calm and he respects the privacy of the guests -- if you're not a cat person don't let it put you off. The place is clean, tidy, and very well located. I had to take an early bus to the airport and it was a safe 5-minute walk to the train station. Also close to the lake and trams. There are many supermarkets and restaurants in the area. I would definitely choose this place again :)