We arrived to Geneva on time but lost our way due to our unfamiliarity to the area. Ibti came down and found us. She welcomed us with a smile and friendly demeanor though we were almost an hour late. The room was very nice and the location was wonderful in general as we were within walking distance of anywhere we wanted to go. Though we did not see her very much during our stay as we were out exploring, anytime we saw Ibti she was very polite with a warm personality. Highly recommend.