Urs was accommodating in every way, and this is great flat in Geneva- close to my conference and HQ, and easy to reach via the bus. The flat looks exactly as it shown, its quiet, clean, and has lots of storage for your things, which is very nice. The kitchen was well-equipped, and I would absolutely love to stay here again on the next trip. Also had great WI FI, which is so helpful. I also loved being in the basement of a house, as opposed to a large apartment building. It felt like home away from home.