While I was not able to meet Nina to get the keys to the apartment, she had made herself available by phone, despite being in meetings. I found her very helpful. The apartment itself was as described and was modern and clearly part of a new refurbishment. It was a good apartment that served my needs. It was well equipped as a serviced apartment should be. The only downside were the walls were thin so I could hear even normal volume talking from the next door apartment. However overall a decent experience.