We had a WONDERFUL experience from the moment we booked this apartment. Loan was extremely attentive to details and all our needs. He was very warm and welcoming and answered all our questions and offered a lot of guidance on what we can do in the city. The apartment itself is great, well decorated, lots of sunlight and as described, if not better. It was perfect for us (mom, dad, grandmother and a 2 year old). The location is fantastic, just a block from the lake, close to all amenities and an easy walk to much of what Geneva has to offer for both adults and children. There is a beach less than 2 mins away, many restaurants and beautiful walks to take. We spent a week in the apartment and would highly recommend this place for anyone looking for a warm home away from home, especially if you have children. They are a lovely family and gracious hosts.