Yann was very friendly and welcoming. He checked us in one hour before the check in time we agreed upon and was communicating very well with us. He provided some of information and tips about what to do in Geneva and everything was pretty accurate. The apartment is a few minutes from the center using bus number 5 and the bus station itself is a very short walk. Yann also had a big box of mandarines and a nice Swiss bar of chocolate to welcome us. It was an overall good experience.