Lihi was extraordinarily welcoming and helpful to us. She did everything she could to make our stay comfortable. She was very easy to communicate with and always quick to write back. She was flexible and willing to let us check in and out at the times most convenient to us. She even mailed us a couple of things we accidentally left behind. The place was cozy (though not luxurious) and well-stocked with everything we needed, and our kids (2&4) had a blast with all the books and toys. The neighborhood and view of the sky and Jet d’eau were great. So glad we were able to stay here!