Christine and her staff were easy to work with and very helpful.

When I first moved in, the room smelled a bit of cigarette smoke. I asked to be transferred to a different room, but the manager said they could not do that and sent a maid with an air freshener spray. This helped a bit but didn't really solve the problem completely.

Part way through my stay I began to notice a very bad smell (much worse than cigarette smoke). The hotel management came to the room and agreed it was intolerable. They relocated me to another room and compensated me monetarily for my trouble. I appreciated that gesture very much but I would have liked the same accommodation when I first moved in and noticed the smell of cigarette smoke.