The suite is very clean and well located but very small. The bathroom door did not close. The kitchen arrangements are very basic and the microwave has to be moved to the tiny kitchen table to access a plug. As mentioned in other reviews, noise from people sitting outside the restaurant below went very late into the night (on the Friday night it went on until 4 AM) and as it was warm weather and our window was open, we were kept awake rather late. This is a major drawback to the otherwise good location. We did not meet Mady but received directions from her by email. Everything did go smoothly and she was very pleasant to deal with although the process was impersonal.