This listing is offered at a great price and is simple, clean and very centrally located in a commercial-style building. If this is what you are looking for, it's a wonderful option! There was no personalized exchange with the owners - just automated messages and no alternative channel for communication, such as a phone number, after booking - but this shouldn't be a problem as long as you're arriving in the regular check-in window (up until 21:00) and don't have any special requests. In our case, my simple follow up questions about accessing the building in the event of flight delays were not answered clearly and we were instead told to re-read the automated messages. Further requests for clarification were answered in a confusing, impatient and unkind manner that is not characteristic of an Airbnb experience.