Overall, I was not altogether dissatisfied with my stay, but many things soured my time spent in the listing. This isn't the Airbnb of yore. Check-in, check-out is easy and automated with now-standard lockboxes. However, I was sorely in need of a Schuko-to-Swiss adapter, and when I tried to contact Grant in the app, I did not receive a response, not even a "sorry-don't-have-one-buy-your-own". The low-res images uploaded to the website cover many of the failings of the apartment: not pictured is the fact that 15 tiles are missing in the kitchen, the tiles in the bedroom are also starting to give way. The wooden floor panelling is mighty scruffed, the couches are stained all over, their upholstery is faded and patchy. The toilet roll holder in the bathroom is broken off and not replaced. There is no desk per se in the apartment, so working on a computer for an extended period of time is not really possible. You can clearly hear the upstairs neighbour and the traffic outside.