We had a very bad experience with Bianca's accommodation. After a 15 hour flight we arrived at the place and to our surprise it was occupied, Bianca had rented it to other people at the same time as our reservation, when we connected to the internet of the place we had a message from Bianca saying that she had to cancel it because "a problem with the water in the building" which was not true and offered no solution. When claiming by message that the apartment was occupied, since we found the suitcases on the spot, she said that she could not be in the apartment and that it was a water problem. While we were trying to figure out where to stay, a woman who identified herself as Bianca's mom arrived and insisted that we leave the place, she was in a hurry for us to leave so that the people who were staying would not realize that we had arrived. Fortunately, when we were leaving, the people arrived, to whom we told the situation, they were supportive and allowed us to stay in the apartment while we found another accommodation. I do not recommend booking with Bianca as she has duplicated the listing and instead of taking responsibility she lies to her regardless of the consequences for the guests. Although airbnb will eventually refund the money, this comment is intended to prevent other people from having an unpleasant experience.
Tuvimos una muy mala experiencia con el alojamiento de Bianca. Después de un vuelo de 15 horas llegamos al lugar y para nuestra sorpresa estaba ocupado, lo había rentado a otras personas al mismo tiempo que nuestra reserva, al conectarnos al internet del lugar teníamos un mensaje de Bianca que decía que debía cancelarlo porque "no había agua en el edificio" lo cual no era cierto y no ofrecía ninguna solución. Al reclamarle por mensaje que el apartamento estaba ocupado, pues encontramos las maletas en el lugar, dijo que no se podía estar en el apartamento y que era un problema de agua. Mientras intentábamos resolver dónde quedarnos llegó una mujer que se identificó como la mamá de Bianca e insistió en que saliéramos del lugar, tenía prisa por que saliéramos para que las personas que estaban hospedadas no se dieran cuenta que llegamos. Afortunadamente cuando estábamos saliendo llegaron las personas, a quienes contamos la situación, fueron solidarias y nos permitieron estar en el apartamento mientras encontramos otro hospedaje. No recomiendo reservar con Bianca ya que tiene duplicado el anuncio y en cambio de asumir su responsabilidad miente sin importar las consecuencias para las huéspedes.