We were in a bind, stuck in Stockholm with a broken wrist and unable to return home early but we had cancelled our lodgings. Mia responded to our request in just a few minutes and made arrangements for a neighbor to let us in, even though she was out of the country!! She was very easy to get hold of during our stay and extremely helpful. Mia's flat was in a great location, very close to the subway and nearly every bus line!! Tons of restaurants close by as well.