Sofie has a beautiful home and very well equiped. She was very flexible with my key pickup since i was out of phone range for 4 days due to a cruise then when i got back i found out the day we were checking in that we were going to be on an all day trip north and not returning till very late Sophie arranged for the transfer of the key without any problems. Her home is very welcoming and she was available by phone when i needed a taxi.