The location of David's apartment was fantastic, and the place itself is warm and spacious. However, in spite of repeated requests, check-in instructions were not provided until we were standing outside, over two hours later than the stated earliest check-in time of 3pm; and no information was provided about checking out (or anything else) at all. We had seen on the listing that the sauna was out of service (although this was not the case when we booked the apartment, and we were not contacted about it); but in addition the TV was not connected to an aerial, so was effectively no use to us; we had to buy washing up liquid and toilet roll as both were virtually gone, and the only pillows on the bed were two sofa cushions. I will stop here for fear of sounding too aggressive, as we did very much enjoy our time in Stockholm, and David's apartment was an amazing base. We could just have done with slightly better communication, and the place could have done with a proper clean.