Very disappointed! I booked the apartment a month before my trip and a few days after my mom got terribly sick and I had to cancel my trip to Stockholm as I need to help take care of her. I messaged ApartDirect asking if they could make an exception with their no cancellation policy and they said no. This was more than 3 weeks notice before my check in date so they would have well enough time to find another guest. I didnt end up going so they rather have the apartment stay empty than find someone that would actually enjoy their stay. Money hungry!