Lisa was super communicative and friendly. She was out of town and we were arriving at 10pm so she arranged the local 7/11 to have keys for us and it all worked out perfectly. The apartment is lovely and clean. The set up was different than pictured, but actually worked better for our needs. It is super centrally located and was walking distant to everything we wanted to do. Take her recommendations on places to eat. We did and it was all delish! We would totally return and recommend highly.