It was very easy to find the hostel, at a great location. All people I talked while reservation and at cafe as well, were very kind and helpful. They helped me with my luggage when the big luggage place was not enough. I only didn't like that the bathroom was not very clean when I was arrived, but this could be about my roommate which was staying before me. Still, before I checked in it would be better to clean there as well. Also it would be better to have bigger luggage lockers but since they are helping very friendly I can say that I am recommending this place for short stays and if you are a backpacker, then I am recommending twice! :)