We didn't meet Helena but access to the flat was easy and Helena was very helpful with my queries about transport from airports and a trip we wanted to do to the archipelago. Flat photos and description were very accurate so that arriving at the flat was no surprise but just confirmed how lovely it was. Its location in Gamla Stan directly opposite the cathedral door and around the corner from the Swedish Academy on Stortorget was amazing. In addition to this the weather was super and left us feeling we had spent a few days in Southern Europe! Lovely, lovely break.