Really strange experience - I didnt have any issues with the hosts during the stay and found the apartment pleasant however afterwards I received a notification from Airbnb that the hosts are claiming I damaged the property by dying my hair in the shower (I dont even dye my hair) which left black marks on the tiles - something which clearly shown in the photos is black mould. They are now demanding I pay £700 to repair the property which is ridiculous.
They also complained that the cleaning wasnt good enough however there was no bin in the kitchen or instructions where to dispose of the trash so I left two bags of trash behind which they found outrageous, and I quote ”they found face masks, fake eyelashes and contact lenses when cleaning”. Also commenting that I left an ”unusual amount of trash for one person” which is strange as its none of their concern. I stayed in various airbnbs throughout my years and I can admit I dont do a deep clean but do a rough tidy of the space when I leave. I would suggest that they charge a cleaning charge if it really bothers them to do a basic clean up after their guests.
If they would simply ask for a cleaning charge I would have accepted that however to claim that I damaged the property with hair dye when I dont even dye my hair and its clearly black mould/something else is false claims.