The apartment is very clean and cozy. I was alone but it is perfect for a couple or a family with one or two children. The location is in the heart of the old town and even though it is really close to restaurants and bars the apartment is very quiet and relaxing.
Aura is really nice and helpful, she answers almost immediately. In my case she was helped by her dad for the keys pick up. He is really kind too and gave me some very appreciated advice about the city.
The overall experience was excellent!