A few positives: the staff is great, young and vibrant. COVID conditions were adhered to so I felt comfortable and safe. Great location near downtown and plenty of restaurants. Also, it’s very close to the Stockholm Central so 5 stars for location .
A few negatives: our room type wasn’t available so we were “upgraded” to a queen deluxe (or something like that). The room they offered us was their disability accommodation, which I thought was a bit weird since we are young, able bodied people. While we appreciated the “upgrade”, we immediately noticed a foul musty stench from the bathroom, which led me to believe the room hadn’t been used in some time. The bathroom door locking mechanism was faulty and you could not open the door from inside- a serious fire and safety hazard. We noticed that the rooms are not tended to daily, something I personally expect when staying in hotels. Additionally, the soap holder in the shower was broken off and had very sharp edges which also confused me because had I been in a wheelchair, the corner would have been poking me in the eye as I shower- strange. Lastly, there was no refrigerator, they did not allow food to be consumed in the rooms and the front desk didn’t offer bottled water for sale- also very strange.
Overall, an okay stay for the price paid. Stockholm is among my favorite destinations but I will probably seek alternative accommodations for future trips.