William was very friendly and accommodating. The parakey system was easy and convenient. The directions we got were really good and we had no problem finding the flat, which was located in a great, trendy area.
It didn't seem to be possible to access the building's collective trash cans, and it was a bit disappointing because we would have liked to dispose of our trash instead of having the bags inside the apartment during our stay. We also found it a bit odd that we had to bring our own towels if we wanted to wash our make up.
But all in all, William was awesome and so helpful, and we really loved our stay!