Positives:
- Excellent location in Gamla Stan and very short walk to public transportation (bus, metro, ferry, Royal Palace)
- very spacious and stylish with high ceilings and comfortable bed
- clean
- nice water pressure in shower
Areas of Opportunity:
- Host was slow to respond and not easily accessible. When asked if she could call me to get Netflix set up on the TV, she said no and that I would have to figure it out. But I don’t think Netflix was even available on their TV even though the listing stated it was.
- Communication was not clear. I was provided conflicting codes to get into the building. I had to search for the Wi-fi password when I arrived as it was not listed on the welcome sheet on arrival and instructions stated they were in a hallway closet, but there was no hallway closet.
- bad odor upon entering and leaving the building as you have to pass the garbage area to get to the room. The garbage is behind a closed door, but you can still smell it.
- some noise due to location, but nothing ear plugs can’t solve
Overall, we did have a nice stay. If you don’t have any issues during your stay, then the slow response time of host may not be an issue. But, if you do have an issue during your stay, then it may take a while to get resolved if ever. For me, accessibility of the host is very important, especially being in a foreign country. Thankfully, we did not face any major issues during our stay.