When we first arrived at the flat we loved the vibe of the apartment exterior, especially the location. However we instantly had trouble accessing the Airbnb. It is only accessible via a smart lock which was playing up. When I contacted the host to let her know that I have never used it and was having difficulty she did not respond.
Finally after a few YouTube videos we managed to get it to work. The flat was lovely and clean. However we had troubles with the lock for the whole stay. It kept jamming and not working on instances. Finally on the last day at 9/10pm we came back to find that the lock was not opening at all. We were stuck outside with an unresponsive host. She was very unresponsive for the whole stay and communication was VERY difficult. At 1:15am we gave up and realised we our host is not going to help us. We had to book another hotel (radisson blu) and stay there without any of our stuff. No clothes etc. In the morning there was no message/call and no apology. AVOID