Room key was really difficult to find with it being taped discretely to the top of the lock box.
Room was uncleaned upon arrival, with no one at the claimed 24hr manned front desk. In fact we never once saw the desk attended.
Host didn’t answer the telephone and took 3 hours to respond to messages.
The host did however accept my request to refund a nights cost.
Room itself and location of hostel is great. Everything is within walking distance