The hosts were very easy to communicate with, check in and out was easy and the location was beautiful. Unfortunately, there were a few issues. When we arrived we discovered that inside the unit there is an extra full set of stairs. Not a big deal on most days, but we were very jet lagged after 24 hrs of travel and only 1 of us could fit in the tiny elevator with the luggage coming up from the ground floor. So, to discover that extra stairs that we had to carry everything was rough. The bed was listed as king, but is in fact a queen, and they have now fixed the listing. I would not have booked the space if I had known this. The bed linens, pillows, and towels were of very poor quality and old. There was only one pillow per person and they were very old and flat. We had to use clothes under the pillow to try to sleep. The beds weren't made in the other rooms, so I also had to handle that after the long travel time. I communicated these issues with the owner, and she responded quickly, but said they would not change the pillows and that they leave the sheets so people have options of how they can sleep. One bedroom only has a bed and I'm not sure what the other option was. The duvets are very warm and manmade and we found we had to remove them from the covers because the weather was quite warm during our visit and there isn't ac. The patio was beautiful and we could leave it open for fresh air all the time, but we could not leave the master bedroom window open at night, because it is a very exciting area in the summer and people are out until very early in the morning. The two other bedrooms faced into a courtyard and didn't have that issue. There is a lot of garbage/recycling tucked under the eave in the kitchen with old food. Many of the kitchen items still had food on them. When the maid came in the middle of our trip, those things still weren't cleaned. Our sheets were changed, but I'm not sure if the other two rooms were. The master bed got much better quality bed linens after the maid came, but no change of pillows or duvet. There was a cheery vase of flowers when we arrived, but it died while we took a weekend journey. We returned the evening after the maid had been there and the dead and now rotten flowers were left for me to dispose of. The location is amazing. The street had great restaurants and the island is very walkable to many sites. The only issue is the loud noise on the entrance side of the building. We enjoyed having three bedroom to spread out, but it very much felt like we were in someone else's not very tidy home. My kids said they felt awkward in someone else's space. The loft area looked like it was untouched before we arrived with blankets strewn about and food crumbs on the furniture and floor. The furniture is pretty tired. There are no instructions for the washing machine. There was no dish detergent for the sink and the hand soap only had a drop left. It would be nice to have rubbish bins in the bathrooms. We would not stay here again.