Room was decent, good size, if a little dark (it had a window at ground/basement level, but mid winter in Sweden obviously means limited light). Location was good for travel around Stockholm.
However, I didn't see a single person in the 9 days I was there. If there were people at reception (theoretically between 10 to 2), I never saw them, and I looked on a few days. Everything seemed to be done virtually.
However, I wanted some things for cleaning/sheets and asked Robin on the app messaging for advice. No response. I eventually found stuff by looking around the premises, but I had no sense that they were concerned about my wellbeing or wanted to check in with me. At $770 for 9 days, you'd kind of expect some engagement, some interest in the guest. If you're going virtual, the standard of care needs to be stepped up.
So place was fine, but disappointed by the communication and service, so despite the fact I'm returning to Stockholm on a regular basis, I won't use it again.