Communication was great. Location was great but the apt needs some minor repairs. Door handles kept falling off, the bathroom sink kept clogging up, the floors were slanted (this is more of a major repair)… you also have to walk up quite a bit of stairs so if you have a lot of luggage, beware. There was also a lot of construction going on so bring earplugs. Overall, we enjoyed our stay and appreciate their quick response and super easy instructions to check in. They also provided essentials like shampoo and laundry detergent so we appreciated that as well!