We spent a week at this very comfortable, spacious, & stylish apartment located in an extremely quiet, family residential area. While communication was decent & we enjoyed our stay, a few issues were annoying. Recycling is optional if the guest wants the "burden." We think a recycling bin should be provided as part of the cleaning process. No laundry soap is provided: you either buy a 750gm box for 1-2 loads or depend on other guests to leave some behind. Providing a couple of small pre-measured baggies isn't asking much, but we did meet another really nice guest with his 750gm box in the laundry! There is no toaster & they need much more cutlery to avoid half loads of dishes. 2 structural problems: first it's impossible to keep the floor & cabinet dry with that funky shower; the windows either stay open or closed--there is no real in-between, on windy days, watch out! We think these detract from the overall value from an otherwise great place. Note: from the metro here it's a smooth but steady Incline & there are 20 stairs to this flat, the first level with flats.