Hey,
So firstly I want to say this will be a somewhat long review, and it'll be good/bad.
First, the good - Anna's property is great, it's advertised exactly as she noted and it was a really cool/fun experience for the first 2 nights we spent there, as a general property to stay in, I'd highly recommend this property assuming everything else gets resolved as it's a phenomenal property for a phenomenal price in a great city, great access and well worth the trip.
Lastly, the bad - The property had a relatively significant water leak that started from the second floor bathroom and cascaded down into the ground floor and the basement. It tripped the electricity within the property and the water leak itself lasted 1 hour before we could find the tap-off in the property. This meant that three floors were more or less soaked, water had cascaded through sockets, light fixtures and light switches, causing the electrical system to trip. I called the host immediately and they arrived about an hour and a half later with some plumbers.
Anna mentioned they'd refund, we shouldn't worry, it's all good. After that, Anna and I exchanged a number of texts/emails where Anna claimed there had been some additional damage she was unsure of it's origin. My friends and I never saw this damage during our stay and have no pictures of it other than the ones Anna sent to us, additionally we are certain that the damage was not caused by us - any damage we did cause we told Anna in the first call during the flooding situation. In this instance we broke a vase while running around the house looking for the tap-off. Having stayed in 20+ airbnbs to date with no level of damage close to this reported and nothing but positive reviews on the basis that if I ever broke something, I'd report it/communicate it fairly to the host.
After this exchange, Anna said she'd refund 1000 sek and we'd call it a day. She also noted that the power had come on two hours later and by airbnb's standards this was not considered a serious issue and they (airbnb) only refund in those cases or provided hotel coverage, etc, but thanked us for finding the off-tap and containing the water as we did and helping her understand the policies better for next time.
The power may have come on 2 hours later, but electrical safety would dictate any electrical outlet, switch, fixture and wire contaminated with water sources has to be dried/replaced if not water rated and reviewed by an electrician. This really wouldn't have taken two hours and the safety of the property could not be validated in such a timeframe after a 1 hour constant stream of water across 3 floors. The expectation that someone would continue a booking in a house that is potentially that unsafe is unfair and should not be expected.
The apartment is amazing, the experience unfortunately was not.