When we arrived the room was not cleaned and things of the people before us were still there. The person in charge did organise cleaning within a few hours, however we needed to stay close. Although we were refunded the first night: this sucked majorly.
Then when we came to the apartment again we could see that it was cleaned in a rush, the floors were not completely clean, bed made but looking a bit chaotic, the washing machine stank of mould, tv not working. In the kitchen there was still food by the people before and all dishes we half-clean and we had to rewash before use. (This place needs a dishwasher!)
The person in charge came in again and cleaned the washing machine, however, it definitely still smells like mould, which cannot be just wiped off, which was a big deal for us. The tv was replaced the same evening and chromecast fixed within the course of the next day.
We also found out that some things that are in the listing are not available: e.g. oil salt pepper chopsticks. Also the help desk is not available due to covid which is also not stated in the listing!
We also realised that the ventilation is quite loud which was not a big problem but a little annoying while sleeping.
In total I would say that it does offer a solid apartment, however, after reading the listing I would have expected it to be a lot cleaner. I really disliked things mentioned in the listing missing. After all that happened to us, there is not a chance I would come back. Also I think for the location the price is a bit high. A plus was definitely the person in charge who did really want to fix our problems - thanks again!