Before arriving at Stockholm, Isabella was very fast at responding to messages and made sure all our needs for our arrival were met ahead of time. She also was extremely helpful in accommodating our very late (11pm) arrival. Once we arrived in Stockholm, Isabella kindly pointed out amenities in the area and gave us a small tour of the building. The apartments was very clean and the beds (including sofa bed) were made in advance of our arrival. Isabella was very accommodating and an attentive host!