First off, I know this is a motel for young travelers and it’s a “digital” motel, but the check in and communication was just awful.
We arrived early. I had asked in advance if it’s possible to store our luggage before the room was ready. I was told, that’s no problem. We arrived at 7:30 am. The door has a keypad. It says to check the email you received to open the door. I have not received an email. Checked spam, trash etc.
I messaged on air BnB. And the sign by the door also said that the reception is open 9-11am and “digital” reception is open from 8am. Ok. We decided to get breakfast and come back after 8am when we can get a hold of someone. We came back at 8:45. I messaged the number on the paper via what’s app. I also called. No response. It was now 8:55. Ok, at 9am the reception opens, so hopefully we can get it. It’s 9 and we ring the doorbell. No reply. Some guy was standing outside near us the whole time. Tried to talk to us. A bit creepy. Still no reply. It’s past 9 now. Finally someone comes outside and we can get inside. We walk down the super tiny steep steps. The guy, who was waiting outside walks in with us and proceeds to sit on the couch in the “lobby”. I guess random people just hang out there to use the free wifi??? Super sketchy.
Anyways. No one at the reception desk even though it was past 9. Finally someone replies to me on what’s app and gives us the room code, house door code and code for the luggage room. I was so hesitant to leave our luggage as there’s a lot of people just hanging out and who knows how often they change these codes. Just no supervision at all. But we were so over it and just wanted to start our day.
The room was ok enough. We had a private double bed room. Bathrooms were fine except I was kinda uncomfortable considering a hangout area is right in front of the showers room and there were a lot of men (30-40+) hanging out.
There’s a microwave and fridge and all went well in the end. But didn’t really feel safe and the fact that there just wasn’t anyone accessible was not ok. I guess its ok for some, but I definitely won’t be coming back.