Communication was great before and during the stay. When we first got to the flat we noticed that the kitchen sink was leaking so I messaged Robert. Then within a few minutes his colleague came over to fix it. I also had some tech issues with airbnb when trying to change my travel dates, but Robert was able to accommodate us.
Flat was spacious and comfortable. The sauna was a big plus! The flat was also in an amazing location! Would stay there again!