We stayed in the hostel for four days. The check in and the communication was uncomplicated via phone, we could even leave our backpacks in the luggage room after the check in. If you would like some Personal contact with the stuff or more recomendations what to do in the city it's maybe not the best place. Our room was very different from the pictures on air bnb, there was a big airvent crossing the room which was very noisy, nothing for people with difficulties to sleep. If you are looking for something basic and don't mind walking a little bit into the city center or taking the Tram this might be a good choice, the Kitchen place is also nice.