Communication with Lisa via email and whatsapp prior to and throughout the trip was quick and easy. We did not meet Lisa as she was away that weekend for a wedding. So we picked up the keys from a nearby location, and had no problems finding the place.

I did note a previous reviewers comment that the apartment was at the back of the apartment building i.e you had to go through the main door, then through the door leading to the courtyard, and another set of doors. So it was no surprise for us when we got there.

To access the doors, you need to enter a PIN code, but this works only up to a certain time. Once you are in possession of the keys, use the key fob itself against the security panel to let yourself in.

In terms of the apartment, it looks similar to the photos. There are 2 flights of stairs to climb up (no lift), which was ok for us, maybe a challenge for the elderly. The place was secure and felt safe. Just to mention that if you need a hairdryer, you'll need to bring your own as there isn't one in the apartment.

The flat is in a great location, and very convenient especially for the Vasa museum, around 10 mins walking. There are convenient stores, pubs and good restaurants nearby. Lisa recommended the Speceriet restaurant and it was a great place to dine.

We enjoyed our stay here!