Warning !! My son wanted to visit Sweden for a training camp and we booked a room at Carins place for 32 days. I booked the room for the 19th. The tickets we wanted to buy were sold out, so we booked the tickets for the 21st. I told Carin, that he´ll be there two days later. She said it was ok so I did´t change the date.
Although we informed ourselves if it was possible to visit Sweden for touristic reasons, the Police in Sweden send my son back due to Corona. I let Carin know, that he can´t enter Sweden. From that moment on she never replied back. It wasn´t possible for me to cancel the accommodation and get my money back, so I asked Carin if she can do that. And again she didn´t reply. I called Airbnb and asked for help. It was a lot of money for me, especially because I´m a single mother and also I saved the money for month for that trip. Airbnb told me that Carin has to agree to give the money back, but she does´t want to. So she keeps the money for a whole month without her having any guests. Humanly seen her behavior is so wrong. And I never made that experience with any host before. The advice I can give to other guests is, if you book at Carins place make sure you arrive on time if not change the date and cancel the reservation on time if it´s not possible for you to visit (especially during Corona). Otherwise you will never get your money back from her.