Stockholm is a great city and the house is located in a lovely, leafy quiet suburb and is a 10-15 minute subway ride into the centre and is a unique 60s showpiece. There is nothing wrong with the property or location unfortunately we were just very let down by the host for this villa on the first night of a special occasion. A big group us planned a surprise trip for my sisters 40th birthday, unfortunately had our first day and arrival dampened as we were locked out with no help. Our host didn't respond to any of my messages that day so I wasn't sure what was happening for check in. I wasn't too worried as he is a super host and so I was under the impression he was meeting us as he didn't supply any additional details or provide any communication at all that day or the day before for check in at 4pm. We arrived to the house in the rain and thunder and no one was there to meet us and the front door was locked. I tried calling and messaging the host many times with no response at all. It had a coded door so we read the manual on the website and hoped he set the code according to the manual - nothing was set. We were stuck out in the suburbs with our luggage in the rain on a Friday, not an ideal start to a surprise birthday weekend break. Two of our party were pregnant and highly uncomfortable, so I felt awful for them as it is the suburbs there was no where for them to go and sit to wait or use the loo while we sorted out the problem. I called air bnb once I realised we weren't going to hear from our host and they were helpful, my contact was lovely and sympathetic. They were trying to contact the host too with no luck. We tried all the doors and found a side door which luckily wasn't locked and got in the house. We felt a bit uncomfortable going into the house via an unlocked side door but were reassured this was ok by the air bnb help desk. We had to leave our luggage in the house unsecured and unlocked as we had a birthday dinner planned in the city and we didn't want to stay in. We ended up missing our dinner reservations for my sister's birthday party which was disappointing, so we ended up walking around until we found somewhere that would take a big group at that time on a Friday night. We didn't hear from the host until 9pm, which is 5 hours from check in and we finally got a code for the locked front door that we could use the rest of the weekend. Really disappointing service from a super host and not ideal when you only have a short weekend in the city. Otherwise it was a lovely city and...