I stayed here with my wife and toddler, and it was fantastic. Carlos was very communicative throughout the process. The accommodation is well-set up for a family on holiday cooking at home, Carlos provided a travel cot too. The big shutters at the front meant you could both keep out the heat of sun in the day, and get some privacy, although you could always open them in the evening while you eat.
The pool was lovely, and there were always spare sun beds to use. The other guests/residents were courteous and friendly. The neighbourhood is quiet, with lots of families. We could hear the live music from the hotel nearby in the evening, but it wasn't too loud and was over by 11pm.
Santandria beach is only a five-minute walk away and is great for families. The nearby Restaurant Cove Sa Nacra is a must for seafood lovers, but call and book in advance as it's very popular. Cala Blanca is a 15-minute walk away and has a number of restaurants. If you have a car, Ciutadella is a 10-minute drive and is a beautiful city. We had some lovely lunches here, particularly near the fish market, or down by the river.