This listing has an incredible potential but unfortunately it’s beyond proper minimum use/offer by the host.
Easier to list all that our group believes should be shared so that everyone knows before booking this place:
- communication is very bad - we messaged many times in the platform before the booking and it took forever to get a reply. Upon check in another contact person was given to text on other texting platforms and with the many issues we had during our stay the reply would come the next day if we were lucky - very bad!
- comfort - the beds and mattresses are terrible, the rooms to hot (the fan provided does nothing - only A/C would be bearable but there’s none!), the toilet flush in one of the bathrooms was broken (no one ever came to fix it - we were in this place for 10 days), the house accommodates 8 ppl but there were not enough chairs at the dinning table outside also the ones available were old, broken and very uncomfortable. Plus there were only 3 beds by the swimming pool and plenty of empty sad space, the lights inside the pool are broken, and the bathrooms flooded every time someone took a shower (the drainage is mind blowing - don’t matter how careful one would be. The listing is also very close to the main and only road that crosses the entire island, a bit noisy is an understatement. Last but not least, the mosquito nets in the windows were broken (with holes!) and didn’t roll up.
- the lying - asked the contact person if the water was safe to drink (there was no info whatsoever about that in the description / check in/ inside) after many hours the reply was that no place in the all island it’s safe to drink. What’s a lye confirmed afterwards.
- the worst part 1 - we were kicked out for check out at 10 am when it said in the listing the check out was at 11 am! No apologies simply stating new guests were coming we had to go.
- the worst part 2 - super warm inside the bedrooms, windows wide open during the night, 7am start hearing noises look outside and there’s a guy in the pool. Afraid close the window text the contact person, ask the guy who is he, he tells me he is cleaning the pool. Asked the contact person to confirm if there’s was the pool guy there, her reply: “I don’t know I’ll check” - and never said anything again!
All in all, until major improvements are made this is a place to avoid - this review comes from a host and many times guests all over the world myself.