My family and I traveled to Menorca this July, 2022 and were looking forward to checking into the home as it looked wonderful in photos.
The check-in progress was smooth, we were also able to get in a couple of hours earlier than planned (check-in at 5PM seemed a bit excessive). No one was there to greet us or show us the property. Upon arrival, we were a bit taken aback as the estate looked abandoned. There were several other structures near the main house, locked (you can tell they are used for storage). The outdoor was unkept, and furniture was dusty and laid out randomly. The pool area was also dirty, with the water filled with insects, the lounge chairs stacked on top of each other and brown with dust. There was no dining table or umbrella by the pool (which is how it appears in photos). We approached 3Villas --- they apologized and offered to send the cleaning crew. The cleaning crew arrived two hours late (already at the end of the day) and mentioned they were "too hot" to finish cleaning on the day of our check-in.The hot water only works for a few minutes, wifi is spotty in the entire house and AC only available in two of the bedrooms.
There were no beach towels to our disposal (bath towels were readily available on the other hand).
The home inside is quite charming ---
The backhouse outside the laundry area is badly maintained and filled with bird poop.
We checked out earlier and checked into a hotel. 3Villas refused to refund.