We had a lovely time at Refugio en Menorca. Andrea was very easy to communicate with & responded to all emails very quickly. Plans for our arrival were very easily arranged and Andrea made a point to check in with us (via email) during our stay. The house looks just like the pictures and we were very happy with the location. The atmosphere in the complex is very relaxed... many families and very quiet at night... falling asleep to sound of the sea! Fornells is a great spot... less touristy then the south coast of the island & many nice restaurants & beaches nearby. I would definitely recommend Andrea & her home to friends & family!