We had a regular stay. Ofcourse the wonderful location next to Cala Galdana makes up for a lot.
Instructions to get to the appartement were incomplete. To complete the instructions Joan could have send a explanation on how to reach the front door (in our case taking three stairs and entering the appartement from the back through the terrace). It sounds as difficult as it was.
At arrival we found a clean and lovely appartement.
The windows were left open and the whole house was full of mosquitos; no biggy but an anti mosquito kit in the appartement would have been the least when you decide to leave everything open.
The kitchen was not what we expected; two small hot plates which made it almost impossible to make a basic meal. We missed a lot of essential throughout our stay: a spatula, a pair of scissors, hand soap, olive oil (was promised), warm water (after 3 minutes there was no hot water left) and laundry detergent.
Joan was easy to reach and helpful. We never saw here in person but it wasn't necessary because she was really easy to reach and tried to help as much as posible. She also gave us a lot of recommendations concerning restaurants, posible ways to rent a car, good spots to visit. Thanks Joan!
In terms of price/quality we would rate it 3/5. Sufficient but at the edge for that price.