The location is great, many restaurants, parking area and supermarket nearby. Walking distance to Cala Galdana beach.
The house is clean, but sometimes the kitchen smells bad and the tap sink was loose.
The furniture is a bit old, but it isn’t a problem.
On the first day the toilet didn’t have a seat, but on the other day they put one there. I know it’s only a detail, but It’s so simple, I think they could have cared about that before, because it isn’t comfortable to use a toilet without a seat.
The kitchen appliances are bad. It takes ages to even boil water on that cooker and the fridge wasn’t working. It wasn’t cold. We had things inside that could get rot, like cheese, yogurt etc and we couldn’t drink cold water, for exemple.
I talked to Alex about the refrigerator around 3 times, he told me that the handyman would go there to fix it, but the problem remained during the five days that I stayed there. After the 3rd time I talked to him without a solution, I sincerely gave up complaining about that because I didn want to get stressed during my holidays.
The bed had only one bed sheet, it didn’t have a sheet to cover ourselves, only a duvet. Which isn’t good when it’s too hot.
It would be good if the rooms have a mirror and if the 2 bathrooms had a soap (there was soap in only one of them during my stay).
I only saw Aga for a few minutes when we arrived, so I don’t have much to say about her, but she was helpful when I talked to her before I get there.
Alex was nice helping with the bags when we arrived, but we rarely saw him there too. He was polite when I talked to him via whatsapp about the fridge, but as I said, the problem wasn’t solved at that time.
Besides all the things I’ve pointed out, I recommend their place, because I believe that are simple things that can be easily improved.