Aures communication was very effecient and loaded with tips,also polite. This place is a tiny Oasis in what I would call a tourist trap. Perhaps if you have kids and don't mind staying in a tourist hub it would be a lovely place to stay out of the bunch. The place is located right next to a bus stop to travel to other great beaches, the ciutadella and a cute Cafe called piqnic is 2 minutes away. The pool is also very immaculate with a sunset view over the ocean. I have no complaints about the place, its cosy, basic but clean and convenient. We appreciated the late check out.