Anna is kind and gracious. If you want the feel of a genuine Menorcan home, then I highly recommend you stay here. The location is perfect. It is simple and you have everything you need. You can walk to everything or stay in and prepare your own meals. It is also very bicycle friendly. Ciutadella is a magical city, kind and welcoming. Menorca is a very special island. We fell in love with it and will be back. Oh, and Anna’s little dog is adorable. Muchissimo gracias.