Pili was responsive to all correspondence up to and throughout our stay. Information was accurate and there was plenty of detail on how to reach the villa and when we'd be met with the keys, as well as a booklet on the facilities at the villa and what to see and do in Menorca. There was also a little present waiting for us, a delicious traditional ensaimada. The villa has everything you'll need - washing machine, dish washer, well-equipped kitchen, WiFi, parasol, sun lounger, barbecue and two mountain bikes. It was immaculately clean when we arrived. It's also beautifully located, with sunshine all through the day, right up to the stunning sunset in front of the pool.
Binidali itself is very quiet - it's a place to relax and explore the stunning beaches and coves on the south coast, but don't expect many facilities. Our flight arrived after the nearest supermarket had closed so we had to wait until the following day to buy provisions. You'll also benefit from having a hire car as the nearest town (and supermarket) is a good 25-minute bike ride, or 7-minute drive away. There's a bar above Binidali beach open until 7pm, and the owners also run a small restaurant nearby that's open in the evenings only.
We had a wonderful holiday here and would highly recommend it.