We had to leave early due to a bed bug infestation. Margarita was very apologetic and accommodating, but she needs to sort that out before any other guests come (and she has promised to do so).
She met us upon arrival after we called her at our arranged check in time. We didn’t receive any check in instructions through Airbnb, though she said that she had sent the code for the door.
We noticed that some of the promised amenities (shower gel, shampoo) were not there and contacted her. She brought some very quickly.
There was only one roll of toilet paper in each bathroom, one trash bag, and a lack of soap/hand soap in some of the bathrooms, so we had to buy some essentials for our week-long stay as a family of 5 that we didn’t count on at a place that was $250 a night. The kitchen is well stocked with dishes and things needed to cook however.
There is no air-conditioner, which we knew when we booked, but the heat wave made it impossible to sleep at night or hang out at the house much. Margarita offered to bring us more fans, but then we noticed the bed bug problem (my husband has bites all over, which we took as mosquito bites until we found some of the bed bugs and stains on sheets) and booked a different place for the remaining four nights of our stay.
The location is fantastic, as everyone has commented on. The pool is also very nice. The actual house is not as nice as it looks in the listing, and as the person before us noted, there are no cushions on loungers and some of the pictures don’t accurately represent the furnishings in the space.
I hope that Margarita sorts these problems out and others have a more pleasant stay!