Superb location, lovely area, amazing views, sunsets and sunrises. Very friendly helpful staff. There is a very short time allowed to clean such a large property and it showed in layers of dust on lower surfaces of side tables and other surfaces and dead flies in the kitchen drawers . Not as clean as it should have been Bathrooms were clean but the top bed covers in two of the rooms were very dirty with unpleasant brown marks .These were taken away the next day but it seemed that there was only one bedcover per bed so we had to wait a day until these were washed and returned. Together with some missing pillow cases. I run a holiday let and we have at least three of each bedcover. During the week I had to remake a bed and it was then that I discovered that the mattress protector in the master room was absolutely filthy. All five of us agreed that the beds were the most uncomfortable that we had ever slept in. One of the party spent one night on the sofa. We were there in October and the nights were a little colder this was not accounted for in the bedding .Sadly very poorly equipped, not even a pair of scissors, although there was a teapot . Some equipment broken could easily have been replaced like cheap measuring jug etc. No pool towels although shown in the pictures ,we were told this on enquiry prior to departure so we were able to bring our own. The balcony had one plastic chair and a table for two, in a house for ten Next doors adjoining balcony run by the same company was better provided for. The whole house was tired and shabby ,including the pool furniture .Toilet rolls holders were hanging off the walls ,baths old ,mirrors all showing damage, shower hoses with the chrome casing tarnished and missing showing the rubber interior hose. Downstairs main loo did not flush. The house was poorly decorated with sparse cheap hotel chain like art work and many blank walls which could have perhaps shown some local Menorcan Art/scenes. Real lack of soft furnishings ,or the odd rug to help deaden the echoing emptiness of the house .Some bedrooms did not have a side table or lamp either side of the double bed . Not enough seating for ten in the sitting room ,sofas very shabby . It looked like the house was owned by a company whose primary motive was not the comfort and convenience of its guests . No welcome pack ,no basics like salt pepper etc. often these are basics left by guests and added to by subsequent guests and maybe this was not there due to COVID but we felt probably not . The outside area was fantastic but completely under utilized. The pool was not as clean as it should have been with a dirt ring round the side of the pool and the garden area was neglected ,not even a tub of Geraniums . One of the brollys was faulty and would not stay up and again very shabby . Plenty of outside seating and tables in this area. It is not very private and completely overlooked by the adjoining house, with a shared front entrance area, separate doors. We would imagine that this could be an issue if the guests were not as pleasant and considerate as our next door guests .
The whole house needs a complete refurbishment to bring it up to standard and some more careful staging in order to bring it up to a parity with its beautiful location. We don't want to go on holiday to stay in a house that is much shabbier and not as clean or comfortable as the one they have just left. It is a shame because the situation of the house and the whole area is lovely and well worth a visit and Menorca Habitat couldn't be more friendly and helpful.