The communication before the booking went quite smooth. Also the guy who showed us the flat was really nice and even helped us when we needed medical support for our daughter the day after.
Talking about the accomodation itself, i wouldn't book it again. It was very humid right upon our arrival and smelled extremly musty. Also our clothes and stuff were really humid and started smelling after a short while. When it was raining outside the water was running through the leaky window frames - which probably happened several times before (see: the whole flat was super humid, also before the rain..). apart from that, there were blood stains on the bed sheets, broken glasses in the kitchen shelves and it was much darker than shown on the pictures (would call it more a souterrain studio than a loft..). No value for money unfortunately.