Both Carolyn and her friend Yulia who checked us in were really responsive during our trip. Yulia's spent time going through the apartment and the map of Valencia. Carolyn's guide is brilliant too and really thorough - we ate at so many of the restaurants her and Yulia recommended and were really happy with all of them! Thank you!!
We did unfortunately have a few issues with the apartment. We did not have consistently hot water even when we spaced out showers as advised. Whether it is because it is an old building or a legitimate issue, it did not get solved while we were there.
The apartment is listed as having free on-street parking. This is not the case. We got a parking ticket and asked Carolyn to update the listing. Apparently there are rules about where you can park and when you can park for free but this was not clear.
This is also the first Airbnb we stayed in where only a few rolls of toilet paper were provided. Yulia was kind enough to bring 2 more rolls but it was a bit awkward having to ask where the toilet roll was stored and to be told that only a limited supply is offered.
The beds in the two smaller bedrooms could do with being updated or fixed...We worried about the stability of the one in the front bedroom room! The rest of the apartment is nice - great kitchen and eating space, nice bathrooms and balcony (we were prepared for the noisy kids in the kindergarten below based on someone else's review).
The location of the apartment is excellent and we never took public transport for the week that we were there. The Ruzafa area has a lot of great food and bars. It's a great area to stay in if you want to live like a local in Valencia.