We followed instructions to get into the house but the communication via Airbnb was very good.
The location was excellent. We walked everywhere, the apartment is close to the train station, to bus stops, the chemist, the greengrocer, the supermarket, the hospital...
The place was clean, the showers worked well and the TV was ok too. However, it was basic (we were 4 living there for a week). The sofa bed wasn't that comfortable. We had to ask for sheets (for the sofa bed) a new coffee machine (no coffee for our 1st breakfast there) and a mop for the toilet. We had to arrange a time to receive those things. Someone brought them on the same day I asked for them, so they were responsive. I forgot to ask for a broom. The washing machine and dishwasher worked and they left a few tablets to use them which was great. We had an iron and something to hang the wet clothes in one of the bedrooms.
We had a great time in Valencia, it is a beautiful, safe and attractive city.