John & Monica we’re both very warm, friendly & their hospitality was very welcoming. The apartment location is perfect. Everything great except the aircon which was not working as expected. Summer months in Valencia can be very hot... John tried to fix the situation at once but it couldn’t be fixed so quickly. He tried though... he was very courteous and offered a refund which we declined as we couldn’t have found another place last minute. All in all great place to stay but I would first check with the host if the aircon has been fixed.