Ana is one of the best hosts I have ever met in my several years of AirBnB experience. Everything from pre-check-in to check-in to the stay up to check-out was superb! Great communication, and very prompt responses. Ana could not make it to the check-in time but she made sure that she pays us a visit on the next day; she speaks great English but she made sure that she had a friend with her for translation in case the need arises. Her friend is also very friendly. Even though I do not consume alcohol, it was very thoughtful of her to have a bottle of local wine as a welcome gift. The hospitality exceeded my expectations; the apartment is already very well furnished for a long stay (we stayed for a month), and Ana was responsive to provide anything else that was required. We arrived in a relatively hot weather and needed a fan. An order was instantly placed and the fan was delivered the next day; similarly, anything else that was required was immediately provided. As for the apartment, it is a compact apartment without any noise from the streets; very convenient location with shopping, groceries, restaurants and transportation within proximity. The free parking in the garage across the apartment is a huge bonus. I wanted to buy a gadget for my computer but couldn't figure out how to place the order on the Spanish website; Ana placed an order for me and kept me posted up till delivery before I could reimburse her. Over the course of our stay, we met Ana, her husband, her sister, and her friend. This, in itself, is a witness to their friendliness and ensuring that someone is always there for support. A thousand stars!!!