Never met Carla but she seems lovely and attentive, always making sure everything was alright.
Room is fairly simple, bed not too comfortable. I appreciate the big drawer and desk though. Bathroom was shared. Hence the 4*.
Common area, balcony, usage of kitchen is great & I was able to wash my clothes - very thankful for that.
Location is fantastic when you want to be close to the beach. Center is quite a bit away but can be reached by bus, tram and taxi (around 12€)
All in all a very good experience.