Stayed here for 5 weeks. A giant, beautiful flat with possibly the best location you can get in VLC. The staff was super helpful with everything, if we had any issues or concerns they took them seriously and fixed them immediately. When we arrived the washing machine was broken, so they offered to wash our clothes while waiting for the new machine to arrive, amazing service! I was expecting mail from Norway, and like a hotel - they informed me when it arrived and delivered it to me. Thank you for having us!