We were back in Valencia for only two days and stayed at Lenda's place. We requested an early check-in (COVID tests/trains/scheduling) and were allowed in around 2:30pm. Check-in was relatively quick and easy. We did not do a real walk-through but we've stayed in places around the world so no big deal. We reached out regarding towels but later found them. Once we saw the crumbs on the floor and food in the fridge, we no longer reached out. We decided we would clean the place ourselves and enjoy our last days in Valencia.
Cleanliness: In this day of COVID, we were disappointed to find fingerprints all over the black granite counter, crumbs on the floor/rug (living room), laundry hanging on a rack on the balcony, a mop bucket and a mop was out there too, preventing use... there was no paper towel in the kitchen at all, no bag in the trash can, food was left from previous guests in the fridge, the kitchen sponge was dirty (literally black and green), sanitary napkins in the bathroom trash can, the walls are scuffed with random holes where pictures used to hang, tape residue on the window, pictures seen on the walls are now on the floor... toilet tissue roll on the floor because the holder is missing from the wall.
You must hold the showerhead. The brackets are broken off the wall in both bathrooms so taking a shower in the 2.5ftx2.5ft shower stall is already difficult but imagine trying to hold your towel, soap (no soap holder) and the showerhead. The other bathroom has a tub but no curtain and nowhere to put the showerhead while you are showering.
We wiped the place down with Clorox wipes we were traveling with and made it work but I wouldn't stay here again. The lack of care for the apartment, combined with the proximity to points of interest (10 -15 minute taxi ride), very few restaurant options in walking distance, just isn't worth it.
We stayed elsewhere in Valencia previously. We've stayed in other places all around Spain so we have an idea of what the standard is. This was surprisingly disappointing.