Nice looking apartment at first glance but there were multiple cleanliness and wear issues which impacted our stay. E.g. mineral build up on all taps, cracks and damage to doors/walls/floor tiles inside and out, dirty glassware, broken chair legs, mould in the bathroom.
We also had a problem with cockroaches (it rained the 1st night we got there) that affected 4/5 nights of our which wasn’t handled as well as it could have been.
Problems were:
- longer response times that expected from the host
- minimal action taken, except from sending someone over to set traps (which didn’t address the root problem which was a badly sealed patio & patio door)
- we were expected to go out and buy our own cockroach spray instead of it being provided
- not feeling like the host really cared about our stay, more about the review which would be left as a result of the issues above
- being told that because they manage multiple properties sometimes these things slip between the gaps.
Otherwise, the apartment is in a good location and would be a lovely place if the host ensures that cleaning standards are improved. Shorter responding time would also be helpful when messaging about a key issue with the apartment.
The host did say these things would be addressed however, I wouldn’t stay again with this host.