The experience started off great with very helpful tips from Victoria prior to the arrival and an easy check in, but as soon as the time came to set up the bed and go to sleep we experienced a very dirty bed with old blood stains on it (pictures attached) and a very dirty sofa bed. We tried calling all 3 numbers given to us and none responded so we ended up leaving the airbnb and booked a last minute hotel. This airbnb is on the pricier side and you would expect it to come with a certain level of service and professionalism. We communicated the above to the owners and they refused to compensate in anyways, all they offered was to send someone to clean when we had already left the airbnb and paid for a hotel. Very disappointed.