Berta was very professional and accessible when some of the appliances failed. She is very nice and I felt like she really wanted to be sure everything was great. The location of the apartment couldn't be better! Right next to the beach, restaurants and a market nearby. Lovely bathtub to use. I didn't take note that there was no air conditioning and it was incredibly hot when we visited Valencia. That was my own oversight and there was a nice cross breeze in the evening. Thanks Berta!