Nice flat but noisy (trash in front of the wond of the bedroom) and all building aroud the balcony are all in construction) and a tiny tiny stairs need to tell that to your guest very hard to handle with a suitcase
And communication could be so much better. in my opinion when we work with humans we should consider them more then a robot. I didn’t like your communication way. For me was cold and inhuman
And very condescending