Communication was fast and clear. We availed of the pickup service because we arrived very late and it was very convenient. The room is as we saw in the photos. Location is great and you can reach the tourist sites just by walking from the hostal. There is a carrefour nearby as well.
In the room where we stayed at, sometimes we hear the occupants from the adjacent room talking especially at night. The first night we weren’t able to sleep very well. They have reminders in place to keep the voice down esp at night but I would suggest looking into sound-proofing the rooms.
All in all, we had a good stay and the hostal and their staff have been pleasant. All basic needs are provided for and we would definitely recommend it to friends.