I am a student from Vienna and hat 3 nights in Gladys apartment. She was very nice to me and helped me with every issue i had. She just spoke Spanish but maybe her daughter knows a little bit of english. The bathroom was very clean just the shower was a little bit old but nothing to worry about. The location is great and the bed was good. You even have a fan if you need it. The Check-In was individual, so i could already get in at 10am in the morning. It was a very nice and cheap stay!