Communication with Juan was fast and accurate. He only speaks Spanish so you need to use a translation program on the internet to communicate with him if your send him messages on the Airbnb website or app. Before you leave home, he gives you a mobile phone number. This number belongs to his daughter who speaks English perfectly. While in Valencia, you can communicate with her on that phone number.
When you arrive at the airport you have to call Juan's daughter and on arrival at the apartment Juan is waiting for you to give you the keys and show you the apartment. His wife was with him when we arrived and she speaks some English so we managed just fine.
We had some minor issues after staying one day in the apartment such as the Nespresso coffeemaker who didn't work. That same day Juan and his daughter came to solve the issues (they brought us another Nespresso coffemaker). We were very gratefull they responded so fast.
The apartment is bigger than it looks on the photographs. It has 3 bedrooms : one with a double bed, one with a single bed and one with 2 single beds. The quality of the beds is perfect !
Also nice to know : all the windows have shutters. So you can make it nice and dark to sleep and keep the sun out if it's hot during the day.
There is a large kitchen with everything you need to cook your own meals as we did a lot. There are a table and chairs in the kitchen that we did not use as there is also a table in the livingroom.
The bathroom is nice as well with a bath and a shower over the bath. The water pressure is very good.
In the livingroom there are 2 sofa's : one that seats 3 people and one that seats 2 people. They are very comfortable. The table in the livingroom was nice to sit and eat because you can see through the large window of the livingroom which has a view over the rooftops of Valencia.
There is a balcony, too small to put a chair on, that is nice to stand on and look over the city.
The location is perfect. It is 50 meters from the Torres de Quart, 100 meters from a supermarket (small but they have everything including the best bread we could find in Valencia), 100 meters from 2 bus stops, a 10 minute walk to the Mercado Central (where you can buy the nicest fresh fish, meat, vegetables, Jamon, cheese, etc) and not more than 1 kilometer from anything you can think of you want to visit.
Top tip for Paella Valenciana : restaurant Navarro near Plaça de Ajuntamiento.
If you want to go to the beach for a day by public transport (you can also rent a bike) : the busstop is a 500 meters from the apartment and you need 2 busses to get to the beach. It takes you about one hour. Public transport in Spain is very well organised so it is very easy.
We bought a bus card with 10 rides on it (2eur for the card and 8 eur for the rides - you can add 10 rides when the card is empty) in the Tabacco shop around the corner from the supermarket nearby.