The appartment is big, clean and has a beautiful rooftop terrace. The location is perfect: within walking distance from the city centre but in a quiet area. The communication however was difficult: the instructions on how to enter the building didn't work, and when we called about this we were told just to try again or to wait untill other people came in or out. After about ten minutes we called again, but no one answered anymore, so we just had to wait outside untill luckily some neighbour let us in after a while. Also the passcodes for the cards for the free bikes were missing, so we couldn't use them. When we asked for that it took more than a day before we got an answer, so we had already rented other bikes. Overall a beautiful appartment, but the communication could be better