The property we reserved was lovely. Unfortunately, we discovered the air conditioning had not been checked and was broken. It was too hot to sleep that night. After discussions with AirBnb and the property manager, we were offered another property relatively close by for the next day. Also a lovely property, however the electricity failed the second evening. After several hours an electrician was able to partially restore the electricity. The property manager was apologetic and offered some financial compensation in the end for the trouble. The staff on site, Eli, was extremely kind and helpful.