This is the first time that I had this kind of service from an host. I think that they were not so interested on our stay and to offer a good service. A part from the check-in, i called them to have more information about where we can leave the luggage etc...the girl on the phone said me that she will send me everything by messages on the phone but she didn't. I had to call them again in the evening and I found a person that helped me better. The room was beautiful but unfortunately not clean. The ground was dirty and bathroom had hairs on the shower that were not ours, as we saw then on the check-in. But worst thing...I found a towel totally spotted by lipstick. I called them and asked if I could have a new towel and they said me they would replace with a new one on that day. When we come back on the night I realised that they didn't put a new and clean towel. The next day I tried to call them and text them, but...NO ANSWER! So I had to use the same towel with my boyfriend for 4 days because and no other choice. Is the first time something like this happened to me. I am a bit disappointed because this things can happen but the host MUST take care about the guest! So sad...