Excellent communication! There was an issue with one of showers and we were given the heads up about it, although it was still not working they had it looked at and ordered the part needed. Our stay was short and the part would be in after we leave we but it did not change how great our stay was. Also they were AMAZING at recommending things to do and places to see. Apartment is lovely, cozy, clean, spacious and well stocked.
They deserve 10 stars