Because of personal and business issues, and the pandemic in part, I was not able to travel to Valencia for this reservation. Paloma was very supportive and an excellent communicator (in English and my little bit of Spanish), through several postponements of my arrival. My ratings are Good in most categories, only because a rating is required by the Airbnb app. But based on my experience with Paloma online, I am sure she is truly a Superhost!