The owner was good with all communication and allowed us to change dates and check in early. Graciela checked us in and was very helpful. The duplex was very clean and the kitchen cupboards had all the basic you would need. Graciela had also stocked the fridge with water, beer and soft drinks. While we were there the WIFI broke we were with out it for 4 days we contacted Graciela and she reported the fault and engineer came fixed it she was very helpful and kept us informed. The duplex is a bit further out of the city centre it is in a very residential area and it takes a tram and metro to get in. Tram is a 10 minute walk.