Great location when traveling with kids, because you have many playgrounds nearby. We were very pleased that all the necessities are walking distance - metro, shop, playgrounds, zoo, park, ect.
Apartment is big though it has a small kitchen and dining/living room, however all our needs were satisfied. We were pleased to have fresh towels and the apartment was clean. The apartment shows usage so you should not expect too much. The large bed and the dining table are very wobbly. However the apartment is ok . Good price/quality ratio.
We never met Veronica, but her friend that greeted us was very nice, also Veronica was very quick to answer all our questions.