This apartment is very well located and has great access to both bus as well as tram. This apartment helped us to surf beach as well as city with the amazing connectivity. We were three including my wife and daughter and enjoyed our stay and used this house to the fullest. The only issue we had was that since owner herself was not available, so the cleaner of the house who didn’t know English at all greeted us. She sort of briefed us about the apartment in Spanish and we were not able to understand at all. We told her and infact tried to explain her the cleanliness issue but she was not able to understand which was later solved by the host after her intervention. Sad part was that when we complained the cleanliness issue to the host we were told to show the problem to the cleaner and get that sorted. The time cleaner arrived to sort the issue, instead of understanding the issue she started speaking loudly and that too in Spanish and beyond our understanding. It took good 30-40 mins for us to convey same to the host meanwhile this cleaner clicked pictures to tell host that the house is clean and we are wrong. We tried to understand what she was speaking in Spanish with the app installed in our cell and was able to read that she was not speaking good words but we can not be sure of that as we read that from translation of the app( so never complained about this to the host). Which made us extremely sad and made us request to the host that cleanliness doesn’t matter and we don’t want to speak to someone who is so loud and aggressive. Finally after hosts intervention she cleaned the house properly and after that we didn’t had an issue. Also there was no shampoo and same was mentioned in the amenities and our request was turned down saying that since shampoo is of personal choice so we don’t keep it. Rest all was completely up to the mark though.