Luana was very nice and the communication with her was without any problems. The room and flat was clean, but a little bit colder. If you plan to come in winter, pack warmer clothes and pyjamas, because there is no heating or AC in the room. It was nice surprise that there was WiFi (in the description is written that it's not there). The flat was quiet, so we had space for relax. Thank you, we enjoyed our stay.