I did not have the pleasure of meeting Jaime, however, he did send a lot of info by mail and responded to all my inquiries in record time. The woman who greeted us was pleasant but did not speak any English which was not a problem (unlike my travel companion I speak Spanish). The apartment is beautiful and spacious, as pictured, fully equipped, two elevators, nice entrance, safe neighborhood, great location but on a busy street which could be a problem for middle aged + and light sleepers (like myself). Valencia is amazing, highly recommended. Muchisimas gracias Jaime!