Our experience was very good. We had everything we needed in the apartment, the location is very central and Jose and Fernando were great hosts. They respond very quickly and if you need any assistance, they immediately go to help you. The only downside was when we were showering and a person would start showering at the same time in the second bathroom, we lose hot water and pressure. The apartment is a bit cold during winter, not an issue for us, but if someone gets cold easily could be a problem.