Communication excellent. Carolyn organised a taxi from the airport and someone was there to let us in. Her booklet of information was very useful and we ate at one of the local Paella restaurants recommended. The flat is lovely- modern and clean. Lots of room- we travelled with two teenagers. The location is good if you want to walk to the Arts and Sciences area one way ( 25 mins) and Historic quarter the other ( 25 mins.) However if we were to visit again we would probably stay in the historic area which we felt had more atmosphere and charm. We walked or cycled everywhere , did not use public transport. It was good to have the balcony area at the back but be aware that it overlooks a school/nursery and some very noisy or crying infants!