Dear ST Team,
Actually I am not very happy with our stay. When we arrived we spend 45 minutes to wipe out all the water. When I phoned you there was nobody to answer our call for help. So I called the other day again with 3 complaints;
1. The water leakage
2. The 2 very bad single mattrasses
3. A loose toilet seat
The same day the maintenance guy Mitchel came and repaired the toilet seat and made all drainage pipes in order to give a good flow. This should have been done before the rainfall. I mean there are weatherforecasts!
Can you imagine how it feels if you can’t sleep well for 4 nights because of the poor state of the mattrasses? They need to be replaced… believe me!
After one time using the toilet the toilet seat was loose again, that means wrong seat on the toilet. Change it…. Not too difficult I think.
So these complaints and comments will be in my AirBB review.
Other than this the appartment was very nice.
I would have made a real difference for our stay in SStay had solved these problems.
Sincerely …
Martin Bestebreurtje