Petra and Carlos were away, but Carlos' sister Lola greeted us and was super helpful. She is very kind :-) She welcomed us, gave us a tour through the apartment and then draw on a map everything that we needed to know ( what restaurants to go to, the nearest supermarkets, cafes, numbers of buses and trams to take... ) and she was available for all our questions 24/7. The apartment was clean, cozy and it looks exactly the same :-) Moreover, the location is PERFECT as well! Our neighborhood was amazing, and it is only a few min walk from downtown! We had a lovely time in Valencia and we are looking forward to coming back soon! And definitely, we are coming back to this place!