Lucas was very helpful and great at communicating. When we were confused about the check-in he responded in a timely manner, providing detailed instructions and pictures. He also gave us a great dinner recommendation near the home. The home was just as expected, very clean, toiletries provided, and 2 hand and bath towels were provided and nicely folded waiting for our arrival.
Unfortunately, the instructions online are not very clear. We anticipated using the pull-out couch, but sheets are only provided if you specifically ask him or make a reservation for 3. We (2) did not know this and were very uncomfortable. Furthermore, the apartment was very hot, even in November. Lastly, ever person should be aware that the church bells go off about every 15 minutes from 9am-midnight. You cannot sleep through these, they are very loud, annoying, and last a long time. This was our largest complaint and the reason why I wouldn't stay here again. Nothing Lucas did, its just the location.
Overall, we loved Valencia however, especially the old city, but I could not stay here again.