The flat was immaculate, spotlessly clean and brilliantly located in the pretty (and touristic) old town. It was beautifully designed and everything worked well but worth noting as it is not clear in the listing that you don't have your own balcony! It is a shared one. The flat lacked warmth but this made sense when we learnt this is part of a commercially rented set of flats. Communication was quick although we learnt on arrival that we wouldn't be in the room we had booked; we were upgraded and allocated a different room due to water problems.