The host was extremely rude and airbnb refunded the money because i informed the host of my original time of checking in and it was too early so he advised us after a 6 hour drive checkin was at 3pm (which we totally understand and respected) so we took our time driving as it was long distance and knew we would get there after 3 then.. so at 2:05pm i began to mesg Samy that we are 40 mins away.. no answer then proceeded to mesg him 20 mins away NO RESPONSE. We waited and then he finally mesgs at 4pm to tell us that it will take him 1 hour to get to us as his AD is false advertisement saying “lockbox” which he does not have…YOU have to WAIT for him to drive to you with key. We were exhausted and there was no way I would wait another hour. After all this Samy was Rude and even mentioned he cant be waiting for people all day with the key (then provide a lock box like your AD states or one like everyone else) he proclaims he has several apts and doesnt have time. Also the number attached to his profile was a Ukrainian one and it doesn’t work. Very unprofessional never apologized so Airbnb refunded me. I have used Airbnbs for many years and this experience was the worst. BUYER BEWARE!!!!