The apartment was disgusting dirty, toilet with no function (I can't flash wather at all)!!, I have to literally pray for hand shampoo, they left the plates and all the dishes dirty from the previous guest. An employee at ValenciaGUEST impudently replied to me that there was no need for purity under the bed and said to that I look behind the TV as well if something needed to be cleaned (all these messages are enclosed in our documentation). When I asked subsequent cleaning of the apartment, the cleaner didn't even touch it and left me a sponge, by that she obviously sent a message "here is a sponge so clean if it is not good to you because I won't" but someone obviously forget that I, as a guest, have PAID a CLEANING FEE and I have the right to demand that my clean space. Horrible!!!!