Luisa was a wonderful host. She allowed us in early in the morning and arranged an early cab for our departure. The location was FABULOUS, right off Plaza De Reina, so beautiful. The apartment itself was smartly decorated, clean, and spacious by European standards. The living room had large windows from which you could look right at the cathedral's gargoyles. The second bedroom was fine for an adult couple and both bathrooms were up to date. There were plenty closets, kitchen was fine, and the washer/dryer worked great. A few wine glasses would be appreciated but that is a very minor thing. Overall super experience.