The apartment was on the third floor of the building so it can be difficult taking luggage upstairs. The apartment was clean and spacious and the kitchen was well equipped.
The owner appears to be out of town and has his friend/son managing the apartment and we think this caused some communication issues.
No one was at the property to provide access when we arrived even though they were informed about our ETA. We had to contact the host/friend/son to see what was happening. This was worrying at the time as we had a toddler with us and we have not found ourselves in a situation like that before during our previous Airbnb experiences.
Another issue we had was the host/friend/son booked us a transfer from the airport but did not inform the taxi company we had a toddler even though this information was provided when we booked the apartment as a requirement on airbnb. So the taxi could not be used due to there being no car seat.
Host/friend/son informed us they would still have to pay the taxi fare for the taxi that could not be used not us. however, host/friend/son appear to have got the taxi driver used for our return journey to the airport to charge us almost double the fare. (45 euros). The driver said the reason for this was so that we paid the fare from the airport on arrival for the unused taxi. The host/friend/son denied this and later kept saying it was the cost for the taxi we missed. We did not miss a taxi we just could not use it due to the host/friend/son's mistake. Host/friend/son later agreed to return half of the cost for the taxi fare we could not use due to their error. The last issue put a downer on our holiday just as we were to leave the host should have been straight up and honest about the matter rather than lying about it.