Jo is a responsive and very helpful host however the studio did not look like the pictures, it is actually a studio with the bed on a loft that you have to climb a ladder to. The studio also had severe drainage issues during our stay: the toilet was clogged and the shower had drainage issues, so much so that it drained into the studio and ruined some of our clothes. This was upsetting because we packed light for our short 2 ngiht trip.