Cleaning issue et internet problems:
Upon arrival in Valencia around 08:00 am I contacted the agency and requested if it was possible to check in earlier
They proposed me to pay 40€ and promised to send two cleaners to prepare the flat quickly for 10:15 am..
However after I checked in I discovered that the flat was dusty and extremely hot which means it was not occupied since some days .
I asked them to send again a cleaner and reimburse me the 40€ as I could not use the flat until passed mid day , which they did .. however the internet was not working and they send me a new box the day after with an extremely low debit! Impossible to download any video or do a conf call !…
It was stressful for 24 hours and even if the location is perfect and the flat quiet during the night I would not recommend to stay in this appartement due to a serious lack of professionalism from the agency’s managers … shameful