We checked into the property around 1.30 am in the morning, and the host and her partner welcomed us in person as arranged. They showed us around, we decided to go out to eat something. So we left all our belongings in the flat and went out. We came back to the apartment around 3.10 am and saw everything is messed up in the flat. All our luggages are broken and valuable propertieslike camera, cash, watches, perfumes, shoes and even clothing been robbed while we were outside. When we got inside the door was locked so we suspected the thieves got inside through the windows. We called the police and the host, they both arrived within 15 mins of our phone calls. When we went out we locked the door, downstairs gate was locked too. Had a really bad experience, it had completely ruined our holidays. Very disappointed, host insurance didn't take liabilities, air bnb is trying to say they don't have any insurance policies to cover this sort of incident. So is it our fault that we got robbed? Still fighting with airbnb to cover our losses. Very very disappointed, didn't think air bnb properties going to be that unsafe. But host was really supportive throughout, unfortunate incident but the tried their best to give us support.