We visit Valencia regularly and always use Airbnb. I’ve always been happy and felt very at home. Although the apartment is in a perfect spot, with a lift which was a joy, lots of lovely bars etc, it was very basic. There we’re no cleaning products, cloths etc. I did ask for some and Angela responded very quickly and said she would get the cleaners to drop some off. When we got back there was a dustpan and brush and a mop and bucket. We had to go and buy cleaning wipes and paper towels. I suppose I’ve only used super hosts before and I guess that must be the difference.