We had a great stay in the apartment. We didn’t meet Mercedes as we arrived late in the evening, but there were very clear instructions how to check in and the communication was great. We loved the location, about 10min walk from Russafa cool area and 15-20mins to old town. Having the local bike hire and a spot to collect them from round the corner was really useful and fun for exploring the city. The apartment is stylish and very quiet, and the terrace was especially nice and seemed to get the sun all day long!