Alvaro had been amazing with communicating with us throughout our stay. When we went the A/C was not working but we were warned and it was quickly fixed during our stay. But with fans and the cross ventilation, anyway, we were comfortable. The location is amazing, in the medieval part of town and easy to access the Garden Turia, Plazas and buses, etc. to the Oceanographic and Ciudad de Artes y Ciencias. The space is artfully decorated but also very fun, with toys and games. It was a perfect amount of space and layout for our family of four. We also appreciated the ability to do a little laundry. We really wished we could stay longer!