Sony has a warm personality and is very helpful. She answers immediately when you need something or when you have some questions. The appartement and the neigbourhoud are charming. The house can use an update. Some equipments are in need of replacement such as the refrigerator and the shower. The water can be very cold when you take a shower. Overall we where very grateful tot meet Sony. I wish her all the best. When She visites Antwerp..she's welcome at my place...