I stayed at Carla's apartment with a couple of friends. The apartment was located in a great part of the city, was lovely and clean and just what we wanted for our weekend stay. Carla was in a bit of a rush when we arrived, but was friendly and welcoming and followed up with helpful tips for our stay.
I have however reviewed our stay as bad because despite two locks on the door the flat was broken into while we were out in the evening and we had money stolen and belongings damaged.
Carla did come round to the flat within 20 minutes of us discovering the break-in with two police officers and assisted us with dealing with the incident. We were a little concerned at that point though to discover that the flat had been broken into before and that being the case feel that addition security is needed (such as a safe or "invisible" lock).
If it hadn't been for the break-in we would have rated the apartment 5* but unfortunately did have a bad experience.