Carlos was wonderful and pleasant to speak with before and during our trip. He even met my friend and I at the train station and escorted us to the apartment. He was always available via what's app when I had questions. He has extra towels for the beach (although they are a little small) and a beach towel. There was shampoo, soap, and toothpaste available for our use. The air-conditioning worked great and the WiFi was fantastic. I could easily use Skype. Some things to consider: The apartment is about 45 minutes from the beach using public transportation. Not super far but not super close. Also the apartment is on the fourth floor and the building has no elevator. If your suitcase is heavy, be prepared to lift it and get sweaty!