We stayed for 9 nights with two adults and two small children. The location and neighborhood is absolutely amazing. Very safe and with lot’s of restaurants, shops and the market. We became big fans of Doña Petrona just around the corner. Although we were comfortable in this small appartment, it might be more suitable for shorts stays. The double bed is rather short. The appartement has what you need, but we wish that they would have invested in more sustainable and durable appliances. Communication with Amparo (we didn’t see her) was straightforward. Most (quick) communication we had was with her friend Yulia. We met friends Eva and Yulia in person and both were friendly and of great help. We had a later check-in and payed Yulia 20 euros (was stated in the rules in advance, but first time we came across this).
Note if you travel with kids: it’s better to have your taxi booked in advance, so you can have the obligatory child seats. Taxi’s from the airport won’t take you with them without child seats. We payed 23 from/to the airport in a taxi (same driver Yuan) arranged by Yulia and Amparo.