We were in Valencia for two weeks. Ana is a very nice and communicative person who will help in any situation. The apartment has a great location, right next to there is a bus stop with each you can go to the center or the beach ~ 15min. Walking, it takes about 30min. Very close to numerous supermarkets, kiosks, restaurants. The apartment looks the same as in the pictures, very clean and tidy, has a number of amenities such as air conditioning, coffee maker, microwave, etc. There is no balcony but right next is the exit to the roof from which you can admire the Valencia panorama and hang the laundry. You have to go from the elevator using stairs up to the apartment.
Summing up I highly recommend it