Fernando gets high marks for communication and easy check in. The location in Russafa is great with lots of nearby restaurants and walking distance to sights. As other reviews have said the apartment is newly renovated and clean. The amenities are fine. But we would be remiss in not mentioning a couple of things. We thought it a strange design choice not to have a door between the bedroom and bathroom area. Also the the air conditioner made a strange noise (Fernando informed us of that at check in) loud enough that you didn't want it on while sleeping. It was a problem because opening the windows brought in mosquitoes.