The apartment is lovely, incredibly clean and with everything you need. Center location and very well connected. The checkin was smooth, even without meeting Lucia personally. She has also been extremely flexible with the checkin time. Communication has always been frictionless. We did have an issue with the shower, as when we arrived the hot water wasn’t working. It was not a trivial problem (also quite unusual and unexpected) and it took some time to solve properly causing a bit of trouble in our first night there, but we understand things like that can happen and lucia’s husband was outstanding in fixing the problem as quick as possible (even more remarkable, it was on a saturday night and sunday). In the end they also offered us a coupon for a dinner at the restaurant downstairs to apologize for the inconvenience. Despite this issue, I would totally recommend lucia’s place and the “superhost” title is very well deserved.