Even we couldn't meet Teresa it was very easy and quick to communicate. She helped us with directions and was very flexible with check in and check out times. We always travel with our cat and Teresa was very understanding. Apartment really well located, walking distance to the centre, and train station, 5 minutes. By bus you can reach very easily the beach and The City of Arts and Science, 2 things you can't miss. Very comfortable, well decorated but cleanliness is a very weak point. Old and dirty appliances and even after asking for hair dryer and iron non of them worked, I had to buy my own. Overall it was a good stay, I would repeat it.