I thought, the photos look nice and the location looks good so let’s book this. Big mistake. The communication was absolutely horrible. First of all, you Pau quite an amount for cleaning costs. No problem, this is usual through airbnb. But after paying, we received a very long message saying we needed to leave the Airbnb clean. When I asked questions about this, or any question in general, they didn’t respond unless they needed something from me as well (I.e passport information). They also say there is a garage but when we asked to use it they didn’t respond but only responded when we were already checked in an entire day. We asked to check in at the first available check in time, they communicated this time with us, but when we confirmed this time all of a sudden it was not possible anymore? So in conclusion, this is a very unreliable agency. I love booking with Airbnb but this was really disappointing.