The location and apartment itself are really great. We enjoyed the large spaces and the balcony is a great addition to the place. The elevator was very temperamental and would only work half the time. Did not enjoy having to carry our heavy bags down 4 flights of stairs when we checked out.
We did have a few issues with checking in and communication with the host. We booked a taxi from the train station with the host but were not given any information on where to find the car once we arrived. After 30 minutes and 4 calls and multiple WhatsApp messages that went unanswered, we finally found the driver, who was equally confused.
When we got to the apartment, the taxi driver gave us the keys. No one was there to greet us and there was absolutely no information or welcome guide in the apartment. We had to figure out air con, and other things ourselves. Only after messaging the host again and asking for the WiFi information, did I finally get a response.
As a super host, more care should be given to the check in process. The lack of communication was frustrating and there was no apology given. It would have been helpful to have some information on the surrounding areas or places of interest in the apartment. Tough the place itself was pleasant, the whole experience felt a bit cold and unwelcoming.