We have not long returned from our booking for 3 nights from
8.09 - 11.09, and we experienced problems as soon as we arrived which unfortunately impacted our enjoyment on the holiday.
When we arrived, we were greeted by a flood in the main bathroom and water dripping down through the light fixture. We let the host know about this immediately but it took more than 24 hours for him to respond, and the "fix" was buckets for the drips rather than fixing the issue. As a hen party group of 10 women, you can understand that the use of this extra bathroom was major, it was in fact one of the reasons we wanted to book this apartment in the first place!
As well as this, we had no hot water for the duration of our stay, and when the host did reply to a message notifying them of this, they said to try the boiler switch (in a back cupboard/room that felt dangerous to even enter!), this only lasted for around 2 minutes before going cold again. Having to have multiple freezing cold showers isn’t something we expected as part of the stay.
The place itself was very run down in places with damp patches, peeling paint and we spotted cockroaches in multiple rooms. The bathroom handle was broken causing two people to be trapped, the rooms hadn’t been cleaned properly and we had to make up or beds on arrival and search for extra linen and towels for some of the guests.
There was also a strong smell of damp from the kitchen (which only had 2 dishwasher tablets, totally insufficient for a 3 night stay for 10 people) and heavy damp smell in one of the bedrooms, which meant it was unusable. As well as this the air conditioning was broken in 2 of the bedrooms, meaning more people had to share rooms than we had originally planned.
We booked the stay in good faith that it would be like the photos and the reviews, but we have been disappointed to say the least.
In saying this, we cannot fault things like the location of the apartment. Perfect location and had the experience over the 3 days had been better (communication and facilities) I would have been raving about this find!