Holiday from hell. Do not give this woman your money and do not risk it!
We have never met such an unstable and vindictive woman in our whole lives, let alone an Airbnb host. We cannot believe the positive reviews based on our experience. Me and my partner came to Valencia after our graduation for a relaxing beach experience and we have left with anxiety and back and forth interactions through airbnb to combat her lies and demands for more money!
There was a cockroach infestation in the bathroom. Olga did not reply to our message informing her of this for almost two days (we had not seen her as we were at the beach) and she then gave us immediate notice to leave on a busy Saturday night in July. In this unforeseen notice Olga mocked us about the cockroaches saying that she knew what real suffering was as she works with refugees. She simply did not care about hygiene or our experience and belittled us.
We had nowhere to go and had not budgeted for the cost of new accommodation.
Any question we asked about our stay and the facilities was met with disproportionate offence, rudeness and immaturity. We inquired about breakfast options and one day forget to put a plate in the dishwasher which angered her a great deal. She later complained about us arriving late “am I a hotel?” But I enquired about this prior to booking, she said it was okay upon our arrival, and our flight was also delayed so it was out of our control.
To our absolute horror she has now claimed we stole a lock, toothpaste and ruined the linen?! The linen was already bleached, how could we have possibly done that. What lock?! The door had no lock it was tied together with a scarf. Toothpaste was almost empty and we took the remainder that was provided in the bathroom when we had to flee to another place late at night. Hardly a crime.
She seems to live in a world of delusions and I don’t say that lightly. She was regularly intoxicated and sent us a creepy voice message complementing my partner, but the next minute she was standoffish again.
On reflection, I cannot think of a single thing we did that was wrong. Living in someone’s home will always have some adjustment but her demands and reactions were beyond any normal behaviour. We would have left sooner but as graduates we could not afford to book another place on such short notice at peak time.
Once she had given us our notice, she then backtracked and said we could indeed stay until Monday. Based on her aggressive and hysterical messages we had no choice but to leave. She then claimed she felt threatened by us to Airbnb. Why offer us to stay then Olga?
The horror of this holiday continues in the airport back to England as we attempt to fight our case against her with Airbnb.