This was our first time ever staying at an Airbnb place so I don't have a point of reference but throughout it was a great experience. Our time of arrival was delayed due to a change of plan and we were late by a couple of hours but I received a phone call from Aitana wondering when we get there. Arriving at the place we were greeted outside of the building by Aitana, she was very pleasant and kind, she explained everything and nothing was left out, she also spoke English when it was needed since my wife does not speak Spanish. I called her a few times during our stay and she answered all of my questions to the best of her knowledge.
About the place. It was exactly as described and shown in pictures. The location was perfect and within walking distance to everything including restaurants, shopping, supermarkets and small shops around the corner for a quick pickup of snacks and drinks. There is a cafe/ pizzeria just outside of the loft with great foods for breakfast, lunch or dinner.
Daily we took the bus number 19 from two short blocks away from the loft which took us to the Patacoña beach, one of the best beaches I have ever been. Overall we had a wonderful stay at the loft and in general in Valencia but if go back to Valencia again I would probably stay in a hotel because we discovered that Airbnb might not be the right choice for our age group ( let's say 50 +) and perhaps it is more suitable for the younger crowd.