Quique was quite helpful and welcoming. He met us with a big bottle of water as a gift and helped us with parking. He gave many recommendations about where to go in the city, where to eat and how to get to where we want to go. He replied the messages we sent him quickly and answered all of our questions. The apartment was very nice and clean and it was in a good location. The only things that could be improved are that the wireless internet had a very short range, and there was nothing in the kitchen to properly make tea or boil water.