This was a really nice home for us in Valencia! The place was very cute and in such a great location! I also appreciated the ease of communication, and they shared a taxi number with me for transportation to the airport as my flight was very early. Check in was easy, and there was a security lock that is automated via an app on your phone that you have to download. From outside the door, I recommend connecting to the wifi first, then downloading the app. From there, it's so easy to unlock and lock the door! The place was great for the most part and we enjoyed it, but I do think people should be aware that cabs cannot pull in front of the apartment and that there is no elevator for people that have heavy luggage. It's on the third floor and for two small girls with 3 heavy luggages and a very steep narrow staircase, it took a while to get up and down. If you have just a backpack, it wouldn't be an issue though! This staircase also gets wet and slippery when it is rainy in the area, so take extra care! Also, I do think there could be more extra towels, toilet paper and paper towels on hand. It rained quite heavily while we were there and water did come in through the windows and we had to use the dishtowel and our bath towels to sop the water up. I notified them right away and although they couldn't bring us towels then, they did so the next day. Umbrellas for guests, better toiletries (there were only shampoo/shower gel combos) and a trash can in the bathroom would also be appreciated! Also, I did request an extension cord and umbrellas, and they declined. Other than that, it was a very cozy home for us during our short stay. Thank you!