We had a nice time staying here. The big balcony was great, the kitchen was well stocked, and the flat was mostly quiet at night time. The location was great, near lots of attractions.
Our communication was mainly with an assistant - she was introduced as Alessandro's friend, though he didn't know her name. She was very friendly and helpful, arranging a taxi from the airport, and said we should contact her about any issues.
We did have a few issues. One being sparse bedding: thin duvet, and we didn't know the bedding for the sofa was inside it - we brought up needing more bedding from arrival but didn't find out until mid-stay (a miscommunication as we asked about "extra bedding"). Could have been fresher - sofa bedding had no covers, blankets were musky, floor was dusty, and many of the appliances had seen better days (esp. ironing board). There was also unexpected building works downstairs for one day.
Needs a little more love and a refresh but overall good
Note: Step @ entrance