Lockers in the hallway a huge help. Location great for sight-seeing, though noisy at night sometimes. Check in/Out Very smooth. Communication with manager - excellent - quick & effective response to a minor problem. It is a corparate let. Expect nothing in kitchen - no salt, pepper oil. Downsides. Second bathroom v small and no shelf, not even for toothbrush. Awkward keeping everything in bedroom. Single beds made with plasticised mattress cover. Ugh. Hot and squeaky. Double bed made without mattress cover. Window shutter handle designed so right-hand shutter in living room cannot open without opening whole door. The shutter in twin bed room does not open for same reason, an annoyed guest or someone has simply ripped off that handle. Definitely not a place for long-term stays, but great for a few days.