Arrival/check-in was smooth. Laura provided detailed instructions on how to get to the nearest metro station, where she met us. Laura gave us numerous tips about what to do in Valencia and we were delighted with the supplies they generously provided - bread, butter, fruit etc. Very nice touch! The website photos and description are accurate - what you see is what you get. The apartment is spacious, light and bright and has all that's needed for self-catering. It's conveniently located on a pedestrian mall, in easy reach of supermarkets and most sights, and quiet at night. Super job, Laura and Lucia!