Luisa was a gracious and understanding host as we were late in checking in. The location of the unit is unbeatable as it is within walking distance of so many great things to see and do in Valencia. Also, the light pouring into the front room is beautiful. Check-in/check-out was easy. The apartment was a little chilly at night and the shower water never quite warmed up to our US standards, but overall, we had a fabulous time and were so grateful to stay at Louisa's place. She's a very sweet lady and with a well-located place.