This place is beautiful! It looks exactly as it does in its pictures. It is a fourth floor walk up, which may be difficult for certain guests. Elino and his colleagues were very helpful and communicative. We spoke before check in so the check in process was a breeze. Our A/C unit was broken and they tried to have someone fix it during our stay. They are very attentive and very caring hosts. I would gladly stay again next time I visit Valencia.