Rosanna was terrible. My card got voided and instead contacting us and/or Airbnb, she decided to send her friend up to try and kick us out. She wouldn’t let us stay there until we gave her cash, but then she also told us to rebook the Airbnb. We rebooked it and asked for our money back and it was an extreme hassle. On top of that, she found out we had 6 people in the Airbnb, but online it says you can fit 6 people. I could only put in four names so I did. She had one of her friends spy on us and they found out we had six (which was not against what she offered and then forced us to pay extra for those tenants, which by the way, it was never included in the original booking that adding two other people would cost more. I feel personally scammed, and so does everyone in my group