When I arrived there was another guest in my room! I was given another room in 15 minutes and they comped the cleaning fee. Immediately upon seeing the room I asked for sheets for the fold out bed and they were never provided. Late at night they responded saying there might be some in the closet. They had plenty of time to provide those and did not make any effort to do so. I also asked for a late checkout and they never responded. Great location. Cute place.