Stated that there was a washer/dryer available for use, but when we arrived, told us we could not use it—that it was only for guests who stayed more than one night.
Also, was not stated that the room was a room in a hostel, essentially. There were multiple other people staying in the apartment, which would have been good to know. Walls were thin, so we could hear them come and go all night.
Additionally, room was cold and heater didn’t work well—kept shutting off.