To begin with the positive: the apartment was located in a nice area and was nicely renovated. At first we were very happy to stay there.
But then we found out there was a cockroach infestation of which they were aware but unfortunately failed to communicate towards us. We found three cockroaches in three days time. The worst thing is that we were traveling with a baby, of which they were aware beforehand. When we confronted them with it, they told us they already had a company over to get rid of the infestation and that they were supposed to be dead in one or two days. In the meanwhile our baby had been crawling over the floor. This is very disturbing to us.
I've never had a bad experience with Airbnb and only have good ratings as a host and as a client. I don't tend to leave reviews that are negative, but unfortunately we ended up in a dispute that has to be solved by Airbnb. I want to warn future clients that the communication might not be transparant and if traveling with babies please be extra careful and ask in advance.