Annika and Alex were very helpful and replied quickly to messages. Their housekeeper, Julia, handles check ins and check outs and she was extremely friendly and flexible and showed us around. The apartment itself it really nice and very well appointed. There is plenty of space for everyone, all the rooms are nice & having 2 bathrooms means getting ready in a morning is easy even with a large group. All in all an excellent apartment, lovely hosts and I would definitely recommend.