We had a very dissapointing experience with this appartment. Shortly before arrival it was told there would be no access to the pool and terrace due to a broken pool. Even though for us this was the main facility, the host did not come up with a solution. We had to keep contacting them about the access. They did not let us sit at the terrace without using the pool without an explanation. They told us twice the service workers would come but we have not seen any workers. During our whole stay we could not sit at the terrace. Later on we found out the terrace was not accessable before we arrived so we felt very misled that this problem was known before our stay but not communicated to us. The host did not have any time for us to explain at the arrival because he was in a hurry and they did not come to the appartment to talk about this problem. The appartment is well located, spacious and nice, but the whole experience and lack of hospitality was not worth the stay.