Where do I start? Literally from the moment we booked this amazing apartment the service was exceptional. Paulo replied with a welcome pack which included detailed information about the apartment, restaurant recommendations, things to do in the area, along with information regarding public transport etc. Her communication throughout was practically instant, and when our flight was delayed she arranged for her husband Gianluca to meet us at the apartment. Even though it was 1am he showed us around the apartment and was really friendly. Paola also booked taxis to and from the airport for us and booked a couple of tables for us at restaurants on the beach and in Ruzafa. Everything she recommended was excellent! Paola came to meet us to show us where we could leave our luggage as we had a late flight, and nothing was too much trouble for her. Don't hesitate to book this amazing apartment in a fantastic location in the beautiful city of Valencia!