We didnt meet John but Yana was extremely helpful whilst leaving us to get on with our holiday. A question about the tv was answered immediately and pictures and video clips of how things worked were really useful. We were treated to music on the square most days but its was also quiet and peaceful when we needed it to be. The hosts provided milk, bread, wine, beer and yoghurt and fruit for our arrival which really helped until we got our bearings. All in all it was great. Thank you!