Our stay at Pepa's was a mixture of good and bad. On the plus side, the place looks absolutely lovely, and the lighting was a amazing mood inducing, including during the day when the sun was entering the home through the pretty and well thought windows. The bed was nice even though a bit small and I really appreciated the 2 sets of pillows. The bathroom is renovated and now looks very good (the tile is a neutral color, not like in the pictures). Visually, it's great and the location is also top. On the negative side, we had quite a significant and distressing issue with heat and warm water. The place was very cold when we arrived and the tools which were supposed to warm up the place did not make up for the levels of coldness(AC and a small electric radiotor). We addressed this topic to Pepa in the first night, however it took a long time until she replied to our messages (we texted at 1:30 AM and she replied ar 1:30 PM), unlike before we arrived, when she replied almost instantly. In the following days, after multiple text discussions, we were provided with an extra electric heater, however since we could not have them plugged in during the night or when we were out(which was most of the time) the place was mostly cold and uncomfortable to stay in without extra layers or a jacket. Additionally, we had an issue with the warm water - of which we found out while in the shower, in the first night: in a matter of seconds, the water went from warm to ice cold. We messaged Pepa about this as well, as we did not know what was going on, and it also took a long time until we were provided with an answer (more than 12 hrs). It appears that there is a 50l tank of hot water, and when it runs out it takes a long time (of which we are still unsure amd were not told of) until it is again warmed up. We knew nothing of this before booking or even after checking in, and we wish we had, as experiencing an ice cold shower while also very cold in the apartment is not exactly a vacation dream. I even made a test with the hot water, left it running to see how long it lasts - 5 min by clock if it is at maximum heat level (and we concluded that maybe a maximum of 10 minutes with the water warm, not burning hot). I imagine it's different during the summer, when no heat it needed and showers are preferred cold rather than hot, however for us, not having these two basic needs met during cold times, and not receiving replies from our host for hours to help us understand what is going on and what can we do to improve things, really contributed significantly to a not so nice vacation.