Claudio and I kept in contact by phone but he wasn’t there at our arrival and the check in was made but someone else.
The house is in a good place but once we entered the apartment we found out it was veryvery dirty (especially the kitchen and the shower). We found a chewing gum and orange peel on the kitchen floor, the shower mat was grey because of the dirt, inside the kitchen shelf there were grease stains and so on...
More over the bathroom sink was broken an the water didn’t flush so it was impossibile to use.
We tried to reach Claudio by phone but we weren’t able to have any answer for hours. We finally decided to change place and call airbnb to try to get a refund. At least Claudio agreed immediately to give us money back and apologized.