Jose is very kind; he helped us with our luggage both at check-in & check-out. He also arranged a taxi for us on our check-out date. The apartment is located near several restaurants & is within walking distance to old town & to the Arts & Science Center. The apartment is spacious, has a very comfortable bed, has lots of good quality towels & lots of dishes/utensils plus a laundry machine. One negative: we didn't think the apartment was clean, especially the refrigerator & freezer. We mentioned this to Jose at check-out.