We had a great experience with Mayte. We don't speak Spanish and it helped a lot that she knows English well. She was quick to respond to our emails and easy to communicate with. She had guide books/maps for us to use and also recommended places to eat and things to see in the city. The apartment is cozy and felt homey, had everything you would need (cooking, showering, A/C). It's located very close to a rent-a-bike station and the metro which was extremely convenient. There is a wonderful cafe at the bottom of the building which is fairly cheap and had some of the best sandwiches we've had on our trip. The neighbor hood is very green and very beautiful, there is a giant cactus tree just around the corner! Overall A+ stay. Loved the city, hope to be back :)