The apartment and location were good, and Paul was very friendly and responsive. There was a bit of a mix up in that we got a different room to the one we booked. The room was fine but a bit snug for 2 people and without ensuite (although it did have it's own separate bathroom outside). Paul responded quickly on this feedback and apologised and issued a refund for the difference, which was welcomed. The shared area was nice, and the whole flat was clean and well-kept. I would stay there again.