Some Airbnbs are “corporate” and some are very personal. This was very corporate. The flat was nicely renovated and furnished. Everything was modern and comfortable. The location is slightly outside the center city, but very accessible for walking. The House Rules include, “Please be very careful in general with the masterpieces of art.” Hmm, I wouldn’t characterize Ikea photos as “masterpieces.” It also mentions to “Respect the tranquility of the residents.” The building can be loud every time someone closes a door. But the worst part is that we were woken up at 7:30 am to the sound of a demolition crew in the flat below us. I called the office, but was told they couldn’t do anything now and to send in a message via Airbnb. The horrendous noise continued for several hours. We decided that this was intolerable and not knowing how long this would continue we reserved a hotel and vacated the flat by the check-out time. The host contacted me back within several hours and said it was out of their control, but they had requested the construction to stop and it shouldn’t occur for the next two days. At that point it was too late, we had already left. I tried to negotiate a compromise solution, but they would only honor the letter of their cancellation policy. This was disappointing. It was an unfortunate situation and I understand that the host may not have known that this demolition would occur, but it was very disruptive.