the contact with julia was very good, at one point we where locked at the balcony at 3 am and julia came to the rescue, but she was a little angry at us so i hope not to angry. it was a very old building so we could hear things from the street but luckily it was a quiet street the only thing that i really didn't like was the bathroom there was a nasty smell and we did everything so it go away but it didn't.There isn't a lift and it's on the forth floor.