Communication was great and check-in was very smooth.
The apartment itself was well decorated and clean, however the steps up to it were extremely tight, so anyone with limited mobility (or big bags) may struggle!
We were unfortunately in Valencia during one of the few cold weeks during the year and unfortunately found the flat very cold. There was no central heating and using the aircon/electric radiators provided would overpower the electrics causing all the lights to go off. Unfortunately the shower also did not have sufficient warm water for 2 of us to have back-to-back showers (we are relatively quick in the shower!).
There was also constant construction work next door which started early in the morning.
It is a real shame to leave a relatively negative review as the apartment itself was nice (just cold) and the host and manager were both great and tried to help with our issues, it would have just been appreciated to have visibility of these up front