The apartment is exactly like in the pictures: very big, nice & very well positioned - in the middle of Russafa neighbourhood, the new local heart of Valencia. This was both good & bad because you can walk to most places you want to visit, but at the same time it is extremely noisy, there are lots of terraces & restaurants near by & you can hear people talking and having fun, which is an inconvenient when trying to sleep.
Julia was very helpful with everything we needed & asked for, but keep in mind she does not speak english - lucky for us we knew spanish :)