I would not recommend long term stays here.
Pros
- Fantastic location for tourists
- Really cute design inside
- 2 full bathrooms
- AC works well
- Coffee and tea provided
- Lara let me pickup keys 4 hours earlier than check-in
Cons:
Marc was very inhospitable and rude in communication on the app. When we arrived many things needed repair (it’s fine, we understand things break) but his responses were surprising.
- Marc blamed me for a broken dryer, actually writing to me that “it is certainly something you have done”
- The bathroom sink drained very slow would fill up with water and Marc told me I can fix it myself, writing… “can be fixed by throwing a bottle of plunger, which they sell at any supermarket.”
- He also said the constant dripping from the toilet that we could hear all the time “is insignificant”
- When I arrived the internet speed wasn’t even close to normal (it was 5 mbps download speed when it should be at 100 minimum). I sent proof in 2 different internet speed tests before they upgraded it. Their first response was a brush off too, writing “you shouldn't have any problems. I myself was in Covid19 working in that living room without problems. We've never had a complaint about this…”
- I had to wait for the tech while he installed basic fiber.
- I lost another day waiting for a replacement dryer that they couldn’t install.
Other cons:
- Downstairs neighbor yelled at me twice. The first week she literally shook her finger and scolded me for hanging my clothes on the clothes line.
- The second time, she yelled at me that we were loud, speak in English and leave the lights on all night…We are not louder than anyone else in the building and had no parties. The host agreed with me but we felt quite unwelcome in the building.
They sent someone to fix things but communication was so hostile.