Although Laura's place is in a good location, her lack of communication (her response time went from 4 to 5 hours just during the two nights we were there) and the fact that it turns out that she knew that the toilet seat was quite loose as well as that the toilet itself was loose from the floor, and that she also knew that the lights in the shower bathroom only worked part of the time, either due to faulty wiring or faulty switches, left us with a very bad sense of her as well as her place. Additionally, the first night our children were quite cold, so I immediately reached out to her about additional sheets and blankets. She said she would drop them by at noon, but never did. No communication, no nothing. I reached out to her repeatedly, but it was only after having to reach out to AirBnB support (which we have never done in over 9 years of using AirBnB) that she finally showed up ringing the doorbell at just before 10pm with a single sheet. No text via AirBnB that she was on her way, nothing.
Just a sudden and very loud doorbell. Our two children are 3 and 6 and it was their bedtime.
Very inconsiderate. Bare minimum indeed.
In sum, we had two bad nights at her place. Going forward we will be avoiding any of her 12 places. We prefer hosts who are responsive and provide their place in the spirit of AirBnB, not as a bare-minimum enterprise to turn a profit.