The communication was perfect. Fast and friendly reply. We have some issiues with the wifi during our stay. We have informed the host. They tried to fix it immediately but the connection was still bad for us. We have to shorten our stay due to the bad weather (bad storms) and our work but the host were very understanding and there was no problems to get the money back. Apart from the wifi (which was crucial for our work) we are VERY satisfied with the accommodation and would recommend it. please note that we have been assured that wifi connection was never a problem for other guests. I think it was due to the storm during our stay.