Contact with Arts and Flat before our stay was good. We were met by one of the company's reps (Ramon) who briefed us on the apartment and the city's attractions. We had no further contact with the landlord. The apartment is very much like the Airbnb photos although some furniture has changed. The. Apartment is reasonably well appointed, albeit starting to look a little tired and needs maintenance, particularly in the kitchen and bathroom. Nonetheless it is comfortable, spacious and quiet for an inner city apartment. A good location for access to the Central Market, the Railway Station and main shopping areas. Most attractions in the city are in reasonable walking distance (we like walking).