BADLY MANAGED! NO HOSPITALITY! DON'T GO HERE!
We entered this room with a code, provided by ValenciaGUEST. But upon entering, there was no bed linen for the sofa bed. We asked ValenciaGUEST about it in the chat and they said it's in the drawer, which it was not. So we couldn't use the sofa bed for the first night. Luckily, they brought in extra linen the next day. But one day after, the light in the bathroom broke, which made it pitch dark. (There's no window in the bathroom) For two days, we had to use the toilet and shower with our cellphone lights on. The host told us they'd come and fix the light the same day it broke, only to tell us at the end of the day that they would come in the next day. When they did fix the light, the person who fixed it left the bathroom dirty.
After all of this, we asked if we could at least get an extra towel (since they only provided one towel per person) but then they told us they only give an extra towel if one stays for five nights. (We stayed four). Being totally frustrated with their lack of hospitality, we asked ValenciaGUEST for a partly recompensation, and they said they'd speak to the owner of the flat about it - but then we never heard from them again, even after repeatedly asking about it in the chat. Airbnb is picking up this matter at the moment.
I must say, the flat in itself is beautiful, but the furniture is cheap, including a wonky bed. And the location would be perfect, if there wasn't drilling in the streets every morning at 8 o'clock, because of construction works in the centre. That's not the fault of the owner or ValenciaGUEST ofcourse, but good for you to know if you want to catch up some sleep during your stay.
As you can tell, this has been a frustrating stay. I would definitely recommend to stay somewhere else, in a flat that is NOT hosted by ValenciaGUEST.