The apartment was fine and the area of Malverrosa is safe and near the beach ... although this was November so the beach was not so important for us. The wi-fi is excellent.

The major disappointment was that we had to travel to a different area to pick up the keys. Our host said he had to stay with his children as we arrived at night. Fair enough ... but from what he said himself this seems to be a regular occurance and guests should be warned. He said he lived locally, but in fact he was miles away in a different area of Valencia and not easy to find. We then had to travel on our own to find our apartment late at night, let ourselves in and work out everything without any help. This wasn't easy and it's not a good way to start a holiday.

Sergio should arrange to have someone to meet guests at the apartment if he can't do it himself ... this is common with other hosts. At the very least he could have offered to call a taxi or indeed pay for one. He did none of these. So we were left with an extra expense and an extra journey late at night in an area we didn't know to an apartment we'd never seen before. This is a lazy, selfish and inconsiderate way to treat guests who may know nothing of the city and we found this unacceptable.

Sergio has a nice apartment. It has a balcony which is not mentioned in the description and he should mention this to improve interest and accuracy. If he arranged for guests to be properly shown the apartment on arrival it would make for a much more enjoyable experience.

patrick