The communication with Flats was very fluent, polite and clear. The accomodation is neat, but the shower doesn’t work with warm water (only for 5 minutes for 1 person). Also the walls are very thin and we had a lot of noise from the construction workers around the Mercado (not really anything Flats can do about that). The biggest advantage is the location, perfect in the old part of the city of Valencia! We enjoyed our stay!