Jacqueline was very quick to respond and was very nice. We had a pretty pleasant stay, but there were a couple of things that could have been improved. The apartment was cold, and although there was one tiny space heater, it didn't do that great of a job for the whole apartment. Some utensils were a little dirty, and the kitchen lacked basic necessities such as salt and pepper. The location is not too bad. I would suggest taking the tram or bus to get to places, such as the city of arts and sciences, which is about 1.50 euros each way as opposed to paying more for a cab. I thought the apartment overall was worth the price despite very minor issues. We had a great time thank you for having us!