I didn't actually the woman in the picture but a very old woman, which was a little odd and she had no English. Check in was grand, she walked me around the building to show me how to get into the apartment, it's a little bit of an odd layout so that was helpful. Not too sure if it was a language barrier but she was waving me goodbye as she was walking me around! The room itself was grand, old fashioned style wise, clean though and quiet enough, unfortunately the WIFI dropped every 30 minutes so wouldn't advise it if you want to work, and the shower wasn't working, I mentioned both to the contact via AirBnB, the WIFI wasn't fixed, the shower was, but when it was working there was no hot water, as another guest was staying. Look, if you want a grand room, but crap WIFI and a wait for a shower this place is for you. On a positive, I packed the room key by accident and I forgot some stuff and they were kind enough to leave it for me in the place for drop off/collection with no issues.