We would not recommend this host. We sent several messages to the host in the days leading up to our stay after getting a confirmation and sending them our personal information. When arriving in Valencia we still had not received any new messages from them so we called the host at around 20.00. They told us that they had double booked us and that we could not stay in the appartment we had booked. They told us to call them back after 10 minutes but they did not answer the phone for a whole hour while me and my 8 friends sat outside the apartment with all our baggage. They finally called back and told us that they had to cancel our reservation at around 21.00 and we did not have any place to stay for the night, and had to travel far and split up into different hostels that had room for us. We would have been understanding if they had told us even a day before, but it is unacceptable that we did not get notice at all and we had to call them.