Juan is very responsive (24/7) and easy to get with. Central/party area, little loud especially on the weekend. Few problems with apt.: 1. key from the street-door not easy to use. Need to get used to it 2. No remote control for the parking gate (need to do it manually, which is not very convenient... especially for spoiled Americans ;-) 3. Floor tiles at the shower need to be fixed. Overall, good experience. Thx, Juan!