The house is in a very strategic point to visit the center of the city. It's particular: a very well renovated flat in an ancient house with nice furniture. There's a staircase in it and another one (narrow) to reach the flat. There's a WC and a sink in one bathroom and another bathroom with the shower (wide) and two other sink but not the WC. The flat is very confortable and very clean with good bed sheets, towels, pillows. Very enjoyable to stay in it! I didn't know Gloria because she was on holidays, but I met her daughter, gentle and available. No problem at all for the check in and check out ( if you arrive before the check in time you can leave the laggage)