There was no hot water and no wifi, the hot water was enough for literally a 2 mins shower. The wifi was never available. I was told that I can reach them on whatsap*** but the replies were never on time, as for the message sent from me via airbnb - I was answered after my checkout, so generally speaking not good CS. The apartment itself is not bad and the location is great. It’s on the ground floor though so there is no natural light and even if you try to get some from the window the people outside can clearly see you. I don’t recommend it, the only good thing was the location(100m to the Central Market) and the overall good condition of the apartment in terms of cleanliness, furniture, etc