Huge disappointment
Police were called at 2.30am on our first night by another resident due to loud music and shouting in the apartment above which is also an Airbnb apartment managed by Arbolflats. Arbolflats were in initially supportive and promised to do something (ask to keep the noise down during quiet hours or evict them) but nothing changed and the noise continued for another five nights, until the end of their stay. Obviously this had an awful impact on our stay as we had to catch up on sleep during the day rather than explore the city.
There's a persistent sewage/mould/damp smell in the apartment which urgently needs attention with black mould on some of the walls. We also found a cockroach on our last day.
I'm sad to have written such a negative review as the apartment is well decorated and has the potential to be okay once the problems are fixed. We are currently seeking a refund and have reported all our concerns to Airbnb and Arbolflats.