As this was our first time using Airbnb we were unsure of what to expect and whether we had made the right decision for our first family trip; alas our fears were quickly quelled and from the outset Maria’s communication was second to none. She replied to every email I sent within moments and answered all questions I asked. Maria quickly established an understanding of our trips’ requirements and began to plan to make sure we experienced the best of Valencia. This was a special trip for us:the first we had taken since becoming new parents and we had our 9month old baby Rudy with us. Maria went out of her way to ensure she catered for all our needs as a family.
Maria’s quality of communication continued throughout our stay and she was keen to remind us to get in touch should we need anything: there was the genuine sense that Maria and her family would do anything for us and she very much treated us as though we were her personal guests.
Once she had our arrival times Maria gave us clear and concise directions from the airport to the apartment via the metro. We telephoned her as soon as we arrived at Colon station and her lovely husband Alejandro was waiting for us outside the apartment when we arrived.
Alejandro gave us a tour of the accommodation and drew our attention to every amenity we might need throughout the apartment.
The apartment is very special with 3 sets of floor to ceiling doors and a little patio. Rudy loved crawling around on the cool marble and there is so much space for everyone.
The apartment had everything we needed such as a travel cot, iron, ironing board, coat stand, freshly laundered sheets and towels, hairdryer, toaster, kettle, coffee machine, fresh cleaning utensils etc. The apartment can be enjoyed for any meal from a quick breakfast to a full 3 course meal for 8 people!
Maria arrived with a map of Valencia and took us through an itinerary of every place we might visit. Maria numbered the attraction in a list and this equated to a number on the map which made finding everything very simple. She directed us to food places as well as tourist attractions.
As previously stated Maria went above and beyond for us even going as far as buying Rudy a beautiful, personalised backpack to remind him of his first trip and first trip to Valencia. We felt safe and looked after whilst staying at the apartment and even when we moved onto a hotel in the city Maria was in contact and eager to help us should we require. We cannot recommend Maria and her apartment enough.