The loft looks just like it looks in the pictures. Regi and Paco messaged me throughout our trip to make sure everything was okay with our stay. My husband and I forgot our passports at the apartment after checking out, and they were extra nice about it! They let us go back a couple of hours after we had realized we had left them and we were able to go back to the loft and get them with no issues whatsoever. Great host! and location is quite close to everything with a bike or car we had both. Definitely recommend this loft!