Our stay at Claudia’s place had a few issues but Claudia was incredibly responsive. There was some rotten garlic and onions sitting in a drawer in the kitchen. Did not smell great. The floors in the main bedroom were kind of dusty and dirty. We also had a crazy issue with a window slamming shut and shattering when a quick but powerfull squall came through Valencia. Claudia did not seem sure how to deal with this and initially seemed to be asking us to pay the handyman who was coming to replace the window. I had to call Airbnb who told me that the owner needed to go through the Airbnb process and that I should not be responsible for the cost of the repair since I had nothing to do with the damage. Two of the four beds in the bedrooms with single beds were not made. I guess because we said we had only two kids, only one bed in each room was made. Although it worked, it seemed a little strange.
Overall, we had a pleasant stay and, as I said, Claudia was very quick with her responses and easy to get in touch with. And she was nice enough to leave us a bottle of sparkling wine for our troubles as well.